#1 [00:00] <manticora66> my options are stucked in button 1
#2 [00:00] <xales> manticora66: You can reset your options.
#3 [00:00] <manticora66> how
#4 [00:00] <ehag8808> is there any way xales because i need it
#5 [00:00] <DoomNova> is theyre someway to email them or call them? the only proof i would have that it is my account is i still have the cc i payed that account to get premium
#6 [00:01] <xales> ehag8808: Not without sending a support ticket, which could take a while (probably at least a week)
#7 [00:01] <xales> DoomNova: You need the transaction ID, unfortunately.
#8 [00:01] <xales> You can try without it, but there is no other way for them to verify you are the legitimate account holder.
#9 [00:01] <xales> manticora66: Do you know how to open the .minecraft folder?
#10 [00:01] <DoomNova> can that be found on my account profile?
#11 [00:01] <ehag8808> seriously well i guess ill do that
#12 [00:02] <xales> DoomNova: No - that's the point. It was sent to you when you bought the game.
#13 [00:02] <manticora66> no,i do not know
#14 [00:02] <xales> manticora66: Are you using a Mac?
#15 [00:03] <manticora66> no windows
#16 [00:03] <xales> Okay.
#17 [00:03] <xales> ??> manticora66 win/.minecraft
#18 [00:03] <VoxelHead> manticora66: (win/.minecraft) To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#19 [00:03] <DoomNova> yes, to an email i dont have anymore D; so i dont know what it is anymore.. the only thing i have i i could asnwer all security questions, and i could say what card i used to pay just i dont have access to my email. i still have access to my account i just cannot migrate. So is there no other possible way. because my email is out of the option..
#20 [00:04] <xales> DoomNova: You could try sending a ticket anyway, I guess, but it probably won't get you far.
#21 [00:04] <xales> DoomNova: http://help.mojang.com/customer/portal/emails/new
#22 [00:04] <xales> ehag8808: ^
#23 [00:04] <DoomNova> i sent one before but ill try again i guess
#24 [00:05] <xales> If you already sent one, DO NOT send another one.
#25 [00:05] <xales> Just wait until they reply.
#26 [00:05] <xales> See here: http://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#30 [00:09] <Peoplesnem> Hi, I recently have purchase a new GPU. before the purchase i had 100ish fps, now with a better GPU i get 50-ish. Any ideas? I checked java and all the updates i checked mobs and items. new world no mods... I am so lost.
#31 [00:10] <Peoplesnem> Anyone have an idea?
#32 [00:10] <xales> What GPU do you have, and what GPU /did/ you have?
#33 [00:11] <ehag8808> xales when i first bought it it said logged in as ehag8808 in the top and it said i bought it and then i logged out and logged back in and it said i was logged in as my email adress and i still had to buy it
#34 [00:12] <xales> ehag8808: How long ago did you buy it?
#35 [00:12] * Peoplesnem [Peoplesnem@notlogged] has quit. (Client Quit)
#36 [00:12] * Smanly|Away is now known as Smanly
#37 [00:12] * Peoplesnem [Peoplesnem@notlogged] has joined #minecrafthelp
#38 [00:12] <Peoplesnem> Sorry bout that.
#39 [00:12] <xales> Peoplesnem: What GPU do you have, and what GPU /did/ you have?
#40 [00:12] <Peoplesnem> I have a AMd 7950 and had a gtx 250
#41 [00:13] <xales> ah.
#42 [00:13] <xales> ah.
#43 [00:13] * CptSpaceToaster [CptSpaceToaster@notlogged] has left #minecrafthelp
#44 [00:13] <xales> you could try changing the advanced OpenGL setting
#45 [00:13] <xales> but depending on the architectural differences, sometimes you'll have higher FPS with some things and sometimes not
#46 [00:13] <xales> if it's over 30 though, don't even worry about it, it doesn't matter
#47 [00:13] <ehag8808> this morning about 12 hours ago
#48 [00:14] <xales> ehag8808: Are you able to log in at http://minecraft.net/login with the username ehag8808 and your password?
#49 [00:19] * ehag8808 [ehag8808@notlogged] has quit. (Quit: Web client closed)
#50 [00:21] * mattym [mattym@notlogged] has joined #minecrafthelp
#51 [00:21] * iPeer [iPeer@notlogged] has quit. ()
#52 [00:24] <mattym> chirp
#53 [00:26] * GreyVulpine sprays down #minecrafthelp for crickets again.
#53 [00:28] * Eddie dredges #minecrafthelp with radioactive dust
#53 [00:28] * Lord_Ralex pokes GreyVulpine
#53 [00:28] * GreyVulpine deflates.
#53 [00:28] * Lord_Ralex gets an air pump
#53 [00:30] <Eddie> When riding a bike, you can either carry a small air pump or CO2 cartridges with a little adaptor.
#54 [00:31] <mattym> lol
#55 [00:31] <Eddie> </random>
#56 [00:31] * Wug inspects GreyVulpine, finds a Lord_Ralex-shaped hole; covers with duct tape
#56 [00:50] * helpme12 [helpme12@notlogged] has joined #minecrafthelp
#57 [00:51] <helpme12> hey im trying to download minecraft and im having some issues
#58 [00:51] <mattym> download the launcher, or getting the game to download after logging in
#59 [00:52] <mattym> Are you on a Mac?
#60 [00:53] <helpme12> can u paste a link for me bc i jus setup an acount on minecraft sight and wen i try to download it from there it shows that i need usn and pw and it doesnt accept one i put in for minecraft site
#61 [00:53] <mattym> http://minecraft.net/download can you download the Minecraft.exe from there?
#62 [00:55] <helpme12> https://s3.amazonaws.com/MinecraftDownload/launcher/Minecraft.exe thats the download link i put in b4 from that sight and after i download it ask for usn and pw and it says login and options i click login after putting info doesnt work
#63 [00:55] * Magiobiwan [Magiobiwan@notlogged] has quit. (Ping timeout: 190 seconds)
#64 [00:55] <mattym> make sure that you are using your email to log in
#65 [00:55] * J0rd4n [J0rd4n@notlogged] has quit. (Ping timeout: 190 seconds)
#66 [00:55] <mattym> where it says username
#67 [00:55] <helpme12> it is
#68 [00:56] <mattym> What error does it give you?
#69 [00:57] <helpme12> login failed
#70 [00:57] * J0rd4n [J0rd4n@notlogged] has joined #minecrafthelp
#71 [00:57] * Magiobiwan [Magiobiwan@notlogged] has joined #minecrafthelp
#72 [00:57] <xales> Did you purchase Minecraft?
#73 [00:57] <mattym> ok try to log in at http://account.mojang.com
#74 [00:57] <xales> hmm
#75 [00:57] <xales> I'm going to go to bed
#76 [00:57] <xales> but, have fun with this for the time being
#77 [00:58] <mattym> lol
#78 [00:58] <Lord_Ralex> aww
#79 [00:58] <mattym> dont even know the difference
#80 [00:58] * Lord_Ralex flails
#80 [00:58] <xales> Lord_Ralex: aren't you voiced
#81 [00:58] <Lord_Ralex> Grey never gave the flags
#82 [00:58] <xales> oh
#83 [00:58] <Lord_Ralex> just voiced me and went on his merry way
#84 [00:59] * eXeC64 [eXeC64@notlogged] has quit. (Quit: Leaving)
#85 [00:59] <helpme12> would it charge me again if i already purchased it
#86 [00:59] <helpme12> im doing with a debt card
#87 [00:59] <xales> No, it would not charge you again.
#88 [00:59] <xales> mattym: your turn
#89 [00:59] <xales> I'm off
#90 [00:59] <xales> o/
#91 [00:59] <mattym> helpme12 if you log in at the http://account.mojang.com
#92 [01:00] <mattym> does it have minecraft listed under "My Games"
#93 [01:00] <helpme12> yeah it has 3 games
#94 [01:00] * eXeC64 [eXeC64@notlogged] has joined #minecrafthelp
#95 [01:00] <helpme12> one being minecraft
#96 [01:00] <mattym> no
#97 [01:00] <mattym> not there
#98 [01:01] <mattym> did you log into the site?
#99 [01:01] * Gwyxx [Gwyxx@notlogged] has joined #minecrafthelp
#100 [01:01] <helpme12> yeah
#101 [01:01] <mattym> http://account.mojang.com/me if you log in and go here, what does it say unser the words "My Games" not the Games button
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#103 [01:02] * brand0ng [brand0ng@notlogged] has quit. (Remote host closed the connection)
#104 [01:02] <helpme12> Did you know that if you've already bought Minecraft you can import your existing profile into this account?
#105 [01:02] <mattym> ok
#106 [01:03] <mattym> did you just try to purchase minecraft tonight for the first time?
#107 [01:03] <helpme12> yeah
#108 [01:03] <mattym> did you recieve the email confirming it?
#109 [01:03] <helpme12> looked like it went throuhg
#110 [01:03] <helpme12> yeah i think so
#111 [01:03] <mattym> it always looks like it went through on the website
#112 [01:03] * KrazzyKittne [KrazzyKittne@notlogged] has joined #minecrafthelp
#113 [01:03] <mattym> double check your email to see if you got the purchase confirmation
#114 [01:04] <mattym> if you did follow the instructions inside, if you didnt let me know
#115 [01:04] <KrazzyKittne> Hi there I am trying to play the online version on my Mac
#116 [01:04] <KrazzyKittne> The game crashes after Java starts to load
#117 [01:05] <KrazzyKittne> I have copied pasted the error message here:
#118 [01:05] <KrazzyKittne> --- BEGIN ERROR REPORT caa4e7c7 -------- Full report at: /Users/minkeMinkeysys/Library/Application Support/minecraft/crash-reports/crash-2013-02-24_17.00.09-client.txt Please show that file to Mojang, NOT just this screen! Generated 24/02/13 5:00 PM -- System Details -- Details: Minecraft Version: 1.4.7 Operating System: Mac OS X (x86_64) version 10.7.5 Java Version: 1.7.0_10, Oracle Corporation Java VM Version: Java
#119 [01:05] <Lord_Ralex> ??> KrazzyKittne pastebin
#120 [01:05] <VoxelHead> KrazzyKittne: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#121 [01:05] <Lord_Ralex> Please post the error to that and link the page it takes you to
#122 [01:05] <KrazzyKittne> Ok thanks
#123 [01:05] <Lord_Ralex> Also, we will need to see this file: /Users/minkeMinkeysys/Library/Application Support/minecraft/crash-reports/crash-2013-02-24_17.00.09-client.txt
#124 [01:05] <helpme12> what would the name of the email say
#125 [01:06] <KrazzyKittne> my email?
#126 [01:06] <Lord_Ralex> KrazzyKittne, that email bit is not for you
#127 [01:06] <KrazzyKittne> Oh ok
#128 [01:06] <mattym> helpme12 the email should include something about a transaction ID
#129 [01:06] <KrazzyKittne> Going to pastebin now OK?
#130 [01:07] <mattym> but dont post any of that info here helpme12
#131 [01:07] <Lord_Ralex> KrazzyKittne, okay
#132 [01:07] <KrazzyKittne> Sorry
#133 [01:07] <helpme12> Change e-mail subscriptions is what i se
#134 [01:08] <mattym> helpme12 that means you didnt get the email
#135 [01:08] <helpme12> These settings decide what type of news and updates we will send you. Check the boxes for the sendouts that you would like to subscribe to.
#136 [01:08] <helpme12> how do i get it
#137 [01:08] <mattym> helpme12 what likely happened is that your debit card doesnt allow you to make international purchases
#138 [01:09] <mattym> so what you need to do is call your debit card company/bank and 1) make sure you havent been charged yet 2) make sure they allow you to make an international purchase
#139 [01:10] * KrazzyKittne [KrazzyKittne@notlogged] has quit. (Quit: Web client closed)
#140 [01:11] <helpme12> hold on i think ik what happed one sec brb
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#142 [01:12] * stickypixel [stickypixel@notlogged] has quit. (Quit: Bye, have a great time!)
#143 [01:17] * Guest [Guest@notlogged] has joined #minecrafthelp
#144 [01:21] <helpme12> nope nvr call my bank tomorrow and see whats goin on thax man
#145 [01:21] * helpme12 [helpme12@notlogged] has quit. (Quit: Web client closed)
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#148 [01:23] <ardy> hello
#149 [01:24] <ardy> my client keep crashing, any body can shed some light as to why
#150 [01:24] <GreyVulpine> Post your crash report to pastebin.com and give us the URL to it
#151 [01:24] <GreyVulpine> ??> ardy pastebin
#152 [01:24] <VoxelHead> ardy: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#153 [01:28] <ardy> here is the link
#154 [01:28] <ardy> http://pastebin.com/z8BsYURS
#155 [01:28] <Wug> ardy: one of 2 things
#156 [01:29] <GreyVulpine> Nvidia video card drivers?
#157 [01:29] <Wug> ardy: one, it could be a java problem.
#158 [01:29] <Wug> the other is graphics drivers.
#159 [01:29] * GreyVulpine goes for video card drivers
#159 [01:29] <Wug> when is it crashing? immediately? or after logging in?
#160 [01:29] <Wug> GreyVulpine: auction shortly
#161 [01:30] <Wug> they're auctioning off a McProHosting 6GB server for life.
#162 [01:30] <ardy> after logging in I can play for minute or so then it exits and the program closes
#163 [01:30] <GreyVulpine> Meh?
#164 [01:30] <tyteen4a03> Wug, oh really
#165 [01:30] <Wug> tyteen4a03: yep
#166 [01:30] <Wug> #MinecraftMarathon
#167 [01:30] <GreyVulpine> I haven't played minecraft in.. forever
#168 [01:30] <tyteen4a03> Wug, oh they're hosting another livestreaming Marathon again?
#169 [01:30] * tyteen4a03 highfives GreyVulpine
#169 [01:30] <Wug> tyteen4a03: its a 3 day thing
#170 [01:31] <Wug> ardy: first, try to update your graphics drivers.
#171 [01:31] <Wug> if that doesn't work, try to start minecraft with less memory. 256M should be about good enough.
#172 [01:31] * jimthecow121 [jimthecow121@notlogged] has joined #minecrafthelp
#173 [01:31] <ardy> k I will do that and see what happens
#174 [01:32] <jimthecow121> On a scale of one to ten, how many twelves are there in a six?
#175 [01:33] <tyteen4a03> Wug, haven't seen one since 2010... good to see another
#176 [01:33] <tyteen4a03> jimthecow121, complex numbers
#177 [01:33] <Wug> jimthecow121: undefined
#178 [01:33] * ardy [ardy@notlogged] has quit. (Quit: Web client closed)
#179 [01:33] <jimthecow121> Okay, serious;y though, I done a system restore, and my Minecraft was obvioulsy deleted, but so was all my child porn, how do I get it back?
#180 [01:34] <tyteen4a03> jimthecow121, I cannot help you for the Children Porn except to report you to authorities, but you can get Minecraft back by going to http://minecraft.net/download
#181 [01:34] <Scott> Uhhhh...
#182 [01:35] <jimthecow121> I need some help with this MOD I downloaded, feed the beast, I'm sure you all know it. It's so damn complicated, and the wiki is boring & shit.
#183 [01:35] <tyteen4a03> ??> jimthecow121 mods
#184 [01:35] <Scott> ?? mods
#185 [01:35] <VoxelHead> jimthecow121: (mods) This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#186 [01:35] <VoxelHead> jimthecow121: (mods) For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#187 [01:36] * SurpriseTRex [SurpriseTRex@notlogged] has quit. (Ping timeout: 194 seconds)
#188 [01:36] <jimthecow121> I LIKE TO PUT SHITTY DILDOS IN MY EAR HOLE
#189 [01:36] * Scott kicked jimthecow121 from #minecrafthelp (Reason: imthecow121 :Your behavior is not conducive to the desired environment.)
#190 [01:36] <Eddie> lol
#191 [01:37] <tyteen4a03> Scott, this time you ninja'd me
#192 [01:37] <Scott> :)
#193 [01:39] <mattym> that wasnt the same guy from earlier was it
#194 [01:40] <GreyVulpine> Nah, it wasn't chuck_finley
#195 [01:40] <mattym> ug, immature people, gotta love the internet and all its users
#196 [01:41] * nipper [nipper@notlogged] has quit. (Read error: Connection reset by peer)
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#198 [02:02] * Me4502 is now known as Me4502|Away
#199 [02:07] * Angela_890 [Angela_890@notlogged] has joined #minecrafthelp
#200 [02:07] <Angela_890> Minecraft crashed on my computer, what do i do next?.
#201 [02:08] <mattym> did you get a crash log
#202 [02:08] <mattym> if so paste it on pastebin
#203 [02:08] <mattym> ??> Angela_890 pastebin
#204 [02:08] <VoxelHead> Angela_890: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#205 [02:08] <Angela_890> Okay, Thanks.
#206 [02:16] <tyteen4a03> removing jimthecow ban, if he comes back a VoxelHead 7day ban will be in place
#207 [02:17] <Angela_890> Is this suppose to be the URL http://pastebin.com/Q1r5MTkf
#208 [02:17] * JTR|Away is now known as JTR
#209 [02:17] <tyteen4a03> Angela_890, yes
#210 [02:18] <tyteen4a03> Angela_890, can you pastebin this file instead? C:\Users\Angela.hp.000\AppData\Roaming\.minecraft\crash-reports\crash-2013-02-23_23.15.17-client.txt
#211 [02:18] <mattym> Angela_890 is this only crashing on one map/server or when you start the game?
#212 [02:19] <Angela_890> What do you mean?.
#213 [02:20] <Angela_890> tyteen4a03 Okay
#214 [02:22] <Angela_890> mattym when i go on single player for like 5 minutes then it crashes.
#215 [02:24] <mattym> ok, get us a pastebin of the actuall file tyteen was talking about first, then ill look it over
#216 [02:27] <Angela_890> Okay
#217 [02:27] <SinZ> just with the small info there, its a very odd crash
#218 [02:28] <SinZ> protocol level crashs always are
#219 [02:28] * Bugboy1028 [Bugboy1028@notlogged] has quit. (Quit: Leaving)
#220 [02:29] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#221 [02:29] <mattym> im up for a while so ill prbably run through a java update, driver update, and toy with the idea of memory issues
#222 [02:30] <Angela_890> http://pastebin.com/FXBfv3S0 Here is th URL?
#223 [02:31] <mattym> is it always the same amount of time, or maybe when you do something specific
#224 [02:31] <Angela_890> Its mostly the same amount of time.
#225 [02:32] <Angela_890> Right Now. 0 - 0 i have to go.
#226 [02:32] <mattym> ok
#227 [02:32] <mattym> so come back tomorrow, but
#228 [02:32] <mattym> try this
#229 [02:32] <mattym> at some point, load up a new single player world
#230 [02:32] <Angela_890> Okay.
#231 [02:32] <mattym> and see if it still happens
#232 [02:32] <mattym> also just for fun try this
#233 [02:32] <mattym> ??> Angela_890 forceupdate
#234 [02:32] <VoxelHead> Angela_890: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#235 [02:32] <VoxelHead> Angela_890: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#236 [02:33] <mattym> that will make sure all the minecraft files are fresh
#237 [02:33] <tyteen4a03> mattym, Updating screen events is almost always mods
#238 [02:33] <mattym> jar reads clear
#239 [02:33] <mattym> Angela_890 did you mess around with any mods?
#240 [02:35] <Lord_Ralex> it might be the lwjgl acting up based on the stacktrace there
#241 [02:35] <mattym> yeah, the macs have that same issue and give the same error when they dual screen
#242 [02:35] * Angela_890 [Angela_890@notlogged] has quit. (Ping timeout: 180 seconds)
#243 [02:35] <mattym> and thats been traced to an lwjgl thing
#244 [02:35] <tyteen4a03> oh, the infamous isKeyDown
#245 [02:36] * tyteen4a03 wonders how I missed that
#245 [02:36] <mattym> yeah
#246 [02:36] <mattym> but this is not a mac
#247 [02:36] <mattym> nontheless it could be lwjgl
#248 [02:36] <tyteen4a03> not sure what code mouse clicks use
#249 [02:37] <Lord_Ralex> quick look up was a key misconfig
#250 [02:37] <tyteen4a03> Lord_Ralex, uh
#251 [02:37] <tyteen4a03> you just proved that I need coffee
#252 [02:37] <mattym> what time is it for you?
#253 [02:38] <tyteen4a03> 15:37
#254 [02:38] <Lord_Ralex> wait, it is still day for you, and you need coffee?
#255 [02:38] <Bugboy1028> tyteen4a03, does you have any coffee machine?
#256 [02:38] <Lord_Ralex> although late night adventures can do that....
#257 [02:39] <tyteen4a03> Bugboy1028, not really
#258 [02:39] <tyteen4a03> Lord_Ralex, I woke up at 10 am today
#259 [02:39] <Lord_Ralex> only 10?
#260 [02:39] <Lord_Ralex> when sleep?
#261 [02:39] <tyteen4a03> Lord_Ralex, 11pm yesterday
#262 [02:39] <Bugboy1028> Thanks you, tyteen4a03 .
#263 [02:39] <Lord_Ralex> oversleept i assume then
#264 [02:39] <tyteen4a03> Bugboy1028, with a little bit more power comes a little bit more responsibility
#265 [02:39] <tyteen4a03> Lord_Ralex, meh
#266 [02:39] <mattym> you got nearly 12 hours of sleep and need coffee at 3 in the afternoon
#267 [02:39] <Bugboy1028> Indeed.
#268 [02:40] <Lord_Ralex> i drink coffee hourly .-.
#269 [02:40] <tyteen4a03> unfortunately yes
#270 [02:40] <mattym> lol im lucky if i get 6 hours a night
#271 [02:40] <tyteen4a03> Lord_Ralex, if we ever have a meetup I suppose we'll be in a coffeehouse then?
#272 [02:40] <Bugboy1028> http://www.keurig.com/shop/k-cups/k-cup-coffee <--- This is some of coffee that I have right now
#273 [02:40] * Lord_Ralex wonders why we would in the first place
#273 [02:40] <Lord_Ralex> but likely
#274 [02:40] <tyteen4a03> Lord_Ralex, for the fun of it
#275 [02:41] <tyteen4a03> I just have Nescafe instant coffee on hang
#276 [02:41] <Lord_Ralex> based on time zones, that would be quite unlikely
#277 [02:41] <tyteen4a03> *d
#278 [02:41] <Lord_Ralex> i just have foldgers
#279 [02:41] <Lord_Ralex> which i spelled wrong
#280 [02:41] <mattym> lol Bugboy1028 i have two Bosch Tassimo machines
#281 [02:41] <Bugboy1028> so what?
#282 [02:42] <mattym> just saying
#283 [02:42] <Lord_Ralex> why would you need 2 anything
#284 [02:42] <Lord_Ralex> anyways
#285 [02:42] <Lord_Ralex> i need more coffee
#286 [02:42] <mattym> one is the "houses" one is all mine
#287 [02:42] <tyteen4a03> Lord_Ralex, coffeeeeeee
#288 [02:42] <Bugboy1028> only 26 kinds?
#289 [02:42] <Bugboy1028> Keuring have more than that
#290 [02:42] <tyteen4a03> I also have yet to stalk Lord_Ralex's facebook
#291 [02:42] <Lord_Ralex> tyteen4a03, :P
#292 [02:42] <Lord_Ralex> how would you even find it
#293 [02:43] <Lord_Ralex> (i don't doubt it though)
#294 [02:43] <tyteen4a03> Lord_Ralex, I have no idea
#295 [02:43] <Lord_Ralex> (also, i don't even recall when i last used it)
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#297 [02:43] <Bugboy1028> http://www.keurig.com/coffee/pure-peppermint-tea-k-cup-twinings <-- I needs to order some of this
#298 [02:43] <Lord_Ralex> oh, i love those machines
#299 [02:44] <Bugboy1028> Me too <3
#300 [02:44] <Amy> Been trying all night to buy Minecraft. Three different cards, three diffferent new accts, none work, acct disabled for 24 hrs??? help? im in the US
#301 [02:44] <Lord_Ralex> Amy, what is happening when you try?
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#304 [02:45] <Amy> I have tried Visa, Moneybookers, Paypal. Paypal says payment error, money bookers says unable to process, and visa says Acct has been disabled for 24 hours, you will not be able to deposit to account for 24 hours. meaning I cant purchase or "deposit money" onto my minecraft acct.
#305 [02:46] <mattym> Bugboy1028 all i drink lately are these, http://www.tassimodirect.com/KING-OF-JOE-Espresso/NC6,default,pd.html?start=3&cgid=espresso and my local store stocks them
#306 [02:46] <tyteen4a03> Lord_Ralex, yeah, I can't find it
#307 [02:46] <tyteen4a03> oh well
#308 [02:46] <Lord_Ralex> tyteen4a03, my current alias is not tied with my facebook
#309 [02:46] <Lord_Ralex> if you knew my old alias it would be a bit easier
#310 [02:46] <tyteen4a03> Lord_Ralex, but your current alias is tied to your twitter
#311 [02:46] <Lord_Ralex> yes
#312 [02:46] <tyteen4a03> Amy, you need to call your bank and pre-approve international transactions
#313 [02:46] <Lord_Ralex> yes that one is
#314 [02:47] <Lord_Ralex> i made the facebook when i was under my old alias, i made the twitter when i was with this one
#315 [02:47] <Amy> Okay, thank you, I will have to do that. So weird, my husband did it last week. Same card, same account.
#316 [02:47] <tyteen4a03> my alias is tyteen4a03 since 12
#317 [02:47] <Bugboy1028> Amy, also check if any of transactions went thru
#318 [02:47] <tyteen4a03> Bugboy1028, it did not
#319 [02:48] <Amy> and if they did?
#320 [02:48] <Lord_Ralex> wait, are you buying a second copy?
#321 [02:48] <Amy> Well, he bought one for his computer, and said i need one for my computer, is that not right?
#322 [02:48] <mattym> that is correct
#323 [02:48] <Lord_Ralex> You buy an upgrade for the account
#324 [02:48] <Amy> Oh!
#325 [02:49] <mattym> but you need to make sure you have a second mojang account for yourself
#326 [02:49] <Lord_Ralex> So his account is fine, if you want it, you have to pay for your account account to be upgraded
#327 [02:49] <Lord_Ralex> he can play on any computer with his account
#328 [02:49] <Amy> So go to his account, and upgrade to "premium" or something? okay...
#329 [02:49] <Amy> okay
#330 [02:49] <Lord_Ralex> but you have to buy your own account to play
#331 [02:49] <Amy> So confused, So we both have to pay 26?
#332 [02:50] <Bugboy1028> yes.
#333 [02:50] <Lord_Ralex> For you both to get an account, yes
#334 [02:50] <tyteen4a03> Lord_Ralex, I have successfully stalked your facebook
#335 [02:50] <tyteen4a03> hooooray
#336 [02:50] <Amy> Okay, then upgrade his?
#337 [02:50] <Lord_Ralex> tyteen4a03, really?
#338 [02:50] <tyteen4a03> Lord_Ralex, yes
#339 [02:50] <Amy> Okay, Thanks guys!
#340 [02:50] <Bugboy1028> Amy, his acoount is fine.
#341 [02:50] <tyteen4a03> Lord_Ralex, I don't get why people leave a mustache in your teenage years but still
#342 [02:51] <Lord_Ralex> cause don't feel like shaving
#343 [02:51] <Amy> I see, Thanks so much! Ive been going crazy, I guess no minecraft for me until monday when the banks open. :((
#344 [02:51] <Lord_Ralex> and it is slow to grow it out
#345 [02:51] <tyteen4a03> Lord_Ralex, it took you a while didn't it
#346 [02:51] <Lord_Ralex> yeah
#347 [02:51] <Lord_Ralex> i shave once a month, and that is the whole face
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#349 [02:52] <Lord_Ralex> also i have no idea how old that pic is
#350 [02:52] * Valerie [Valerie@notlogged] has joined #minecrafthelp
#351 [02:52] <Lord_Ralex> oh, now i d
#352 [02:52] <Lord_Ralex> year old
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#354 [02:53] <Lord_Ralex> and i assume this is you that just sent that request :P
#355 [02:54] <Buikes> Would an mcedit question be ask-able here? After using sethbling's kaleidoscope filter how would I change the sand spawners into a different block?
#356 [02:54] <Buikes> I have been looking for a while to no avail.
#357 [02:54] <tyteen4a03> Lord_Ralex, NERD
#358 [02:54] <Lord_Ralex> tyteen4a03, what
#359 [02:54] <tyteen4a03> Buikes, we don't support mods here
#360 [02:54] <Bugboy1028> Buikes, I'm sorry but we doesn't know how mcedit works exactly
#361 [02:54] <Buikes> Ok
#362 [02:54] <tyteen4a03> does mcedit have an irc channel?
#363 [02:55] <Buikes> I figured it was worth a shot
#364 [02:55] <tyteen4a03> Lord_Ralex, just looking through your pics
#365 [02:55] <Buikes> not sure
#366 [02:55] <Bugboy1028> I dunno, tyteen4a03.
#367 [02:55] <Lord_Ralex> tyteen4a03, oh
#368 [02:55] <tyteen4a03> Buikes, you might want to check #risucraft
#369 [02:55] <Lord_Ralex> dear god those are old too
#370 [02:55] <Wug> Buikes: do you know the block id of the block you mean to change
#371 [02:56] <Buikes> Well his filter creates spawners that spawn falling sand
#372 [02:56] <Buikes> I want to make them spawn lime green wool
#373 [02:56] <Buikes> (I dont know how to do this after I run the first filter)
#374 [02:56] <Bugboy1028> and you wants it to fall down, Buikes ?
#375 [02:56] <Buikes> Yeha
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#378 [02:58] <Buikes> I can make a falling spawner with a certain block. its just after I run the kaleidoscope filter that I need to do it and I cant find a way.
#379 [02:58] <Bugboy1028> Buikes, without modding, this is impossible
#380 [02:58] <Buikes> ?
#381 [02:58] <Buikes> Well with mcedit
#382 [02:58] <Buikes> Ill go ask some other place
#383 [02:58] <Buikes> thanks <3
#384 [02:58] <Bugboy1028> good idea. :)
#385 [03:00] <mattym> tyteen4a03 you good at finding hidden people on FB, or at least testing how well i think im hidden?
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#387 [03:00] <tyteen4a03> mattym, not really
#388 [03:01] <mattym> eh
#389 [03:02] <tyteen4a03> mattym, unless this tweet is yours: @notavac1976 yes I did I sleep with him every night see you tomorrow bye
#390 [03:02] <mattym> nope
#391 [03:02] <tyteen4a03> mattym, so no
#392 [03:04] <mattym> i cant even remember if i have a twitter account
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#396 [03:07] <mattym> lol i actually have ownership of @mattym
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#400 [03:13] <Bugboy1028> to avoid confusion :3
#401 [03:13] <mattym> lol
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#405 [03:21] <Snowy> hi, anybody here?
#406 [03:22] <mattym> yes
#407 [03:22] <Snowy> k. I just updated to 1.4.7 and my Minecraft crashes when I look up at the sky. No error report or anything, it just immediately closes
#408 [03:23] <Snowy> If the render distance is set to short it doesn't happen
#409 [03:23] <mattym> did you have any mods installed or perhaps a larger than normal texture pack
#410 [03:23] <Snowy> I'm using Misa's texture pack (64x) but it's happening even with the default, and I do run it through Spoutcraft
#411 [03:24] <mattym> same issue if you run a completely vanilla minecraft tho?
#412 [03:24] <Snowy> It worked fine with vanilla minecraft. Just with Spoutcraft it isn't working
#413 [03:25] <mattym> Hmmm id have to say its an issue with Spout then
#414 [03:26] <mattym> cant really say anything beyond that
#415 [03:26] <Bugboy1028> ugh
#416 [03:26] <Bugboy1028> tyteen4a03, my laptop is dying
#417 [03:27] <mattym> Snowy have you checked out their forums to see if others are having this issue?
#418 [03:27] <mattym> Bugboy1028 whats happening?
#419 [03:27] <Snowy> Yeah. I've checked minecraft forum, spout forum and the error tracker.
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#421 [03:28] <Snowy> No problems like this. Oh well. I'll just go without the minimap. Thanks matty
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#423 [03:28] <Necrodoom> hm, Xchat is classy
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#430 [03:44] <mattym> nite all
#431 [03:44] <mattym> nite all
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#435 [03:58] <Cartwright> can I change my Minecraft username somehow?
#436 [03:58] <Necrodoom> nope
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#458 [05:03] <Miysis> hello... can someone give me a link for Mystcraft-Sphax patch?
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#460 [05:04] <Calinou> no.
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#469 [05:24] <martyridge> I just got minecraft and opened game,,,,,can't move and screen jumpy
#470 [05:24] <Calinou> martyridge: check your controls
#471 [05:24] <Calinou> and try pressing "alt" too
#472 [05:25] <martyridge> k
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#478 [05:29] <martyridge> still not working
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#480 [05:34] <Calinou> martyridge: maybe you're stuck in a block? try starting a new world :P
#481 [05:35] <martyridge> just thinking that tks
#482 [05:37] <martyridge> tks was stuck
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#487 [05:57] <William3110> Hello
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#489 [05:58] <William3110> Are you eligible of helping me with my Minecraft PE?
#490 [05:58] <Calinou> William3110: ask your question?
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#493 [06:01] <William3110> Are you eligible of helping me with my Minecraft PE?
#494 [06:01] <William3110> Because
#495 [06:01] <benhunter09> What do you need help with on PE
#496 [06:02] * ac3xx [ac3xx@notlogged] has joined #minecrafthelp
#497 [06:03] <William3110> I was preparing my server for the next update when online servers come out and I got bored and started flying about high in the sky and now when I try to get down to my world I can't and I must of went out of the world, how do I respawn?
#498 [06:03] <William3110> I am so worried spent a year on this thing
#499 [06:04] <William3110> It s on creative
#500 [06:04] * Disori is now known as Disori|off
#501 [06:05] <William3110> Hello? Guys?
#502 [06:05] * TyanColte|Away is now known as TyanColte
#503 [06:05] <William3110> Hello?
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#505 [06:06] <William3110> Benhunter?
#506 [06:06] <William3110> Hello?
#507 [06:07] <benhunter09> Are you on pocket edition?
#508 [06:07] <William3110> Yes
#509 [06:07] <William3110> Did u read what I said?
#510 [06:07] <benhunter09> Ok,
#511 [06:07] <William3110> Oh no
#512 [06:08] <benhunter09> Just fly back down
#513 [06:08] <William3110> I fear the worst
#514 [06:09] <William3110> I can't
#515 [06:09] <William3110> That is the thing
#516 [06:09] <William3110> I must of went out of the world
#517 [06:09] <William3110> PE only has a limited world
#518 [06:09] <William3110> And
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#523 [06:14] <William3110> Sorry my Internet is rubbish
#524 [06:15] <William3110> Can someone help me please with my Minecraft PE?
#525 [06:16] <William3110> Hello?
#526 [06:17] * Diablodoct0r [Diablodoct0r@notlogged] has quit. (Quit: <zodabo> Puzzle Fruit Lion)
#527 [06:18] <William3110> I was preparing my server on Minecraft PE for the online servers update and I got bored and stared flying high above the clouds and I must have gone out of the world and now I can''t get down. How do I respawn?
#528 [06:20] <William3110> Please someone respond
#529 [06:20] <William3110> Hello?
#530 [06:21] * Moose is now known as Moose\Away
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#532 [06:22] <William3110> I was preparing my server on Minecraft PE for the online servers update and I got bored and stared flying high above the clouds and I must have gone out of the world and now I can''t get down. How do I respawn?
#533 [06:22] <Calinou> ?? patience
#534 [06:22] <VoxelHead> patience: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#535 [06:22] <VoxelHead> patience: In short, your supplications will be answered, in the order in which they are received.
#536 [06:23] <William3110> Ok sorry everyone
#537 [06:23] <Calinou> no idea, I don't have the PE
#538 [06:23] <William3110> Voxel?
#539 [06:24] <rymate1234> William3110: turn off flight mode
#540 [06:25] <William3110> Done that but I freeze
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#542 [06:26] <rymate1234> Huh
#543 [06:26] <Tawnee> Is there an easy way for me to remove all the spawned monsters from my creative singleplayer world?
#544 [06:26] <rymate1234> Odd
#545 [06:26] <rymate1234> William3110: fly down?
#546 [06:26] <William3110> I can't that is the thing
#547 [06:27] <William3110> Right
#548 [06:27] <William3110> Do u have PE?
#549 [06:27] <rymate1234> Yes
#550 [06:27] <rymate1234> I thought you could fly dowb
#551 [06:27] <William3110> Ok listen to my instructions
#552 [06:27] <William3110> 1. Go to creative mode
#553 [06:28] * acmfan [acmfan@notlogged] has joined #minecrafthelp
#554 [06:28] <William3110> Then 2. Fly high above the clouds so u can't see them
#555 [06:28] <rymate1234> William3110, to fly down hold jump and the down arrow
#556 [06:29] <William3110> 3. Walk in a random direction
#557 [06:29] <rymate1234> :)
#558 [06:29] <William3110> 4. After flying in a random direction for 2-3 mins try to fly down
#559 [06:30] <William3110> And then u should see my problem
#560 [06:30] <William3110> Do that
#561 [06:30] <rymate1234> William3110: can't
#562 [06:31] <rymate1234> I'm on my phone, and don't have my tablet with me
#563 [06:31] <William3110> Oh ok
#564 [06:31] <William3110> I have to go
#565 [06:31] <William3110> But thanks for trying
#566 [06:31] <William3110> I am really sad now
#567 [06:31] <Calinou> Tawnee: not without mods as far as I know
#568 [06:31] <Calinou> /gamerule mobSpawning false
#569 [06:31] <Calinou> disables mob spawns though
#570 [06:32] <Calinou> but doesn't remove currently placed mobs
#571 [06:32] <Tawnee> yeah, I forgot to disable spawning for a couple days... no biggie.
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#579 [06:52] <GoldGummiBear> when i connect to a certain server it downloads terrain and then says time out.. is this a problem on the servers end or mine.
#580 [06:53] <GoldGummiBear> I can connect to other servers
#581 [06:53] <GoldGummiBear> without a problem
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#583 [07:01] <lewis> on survival I can not bash any blocks. It does not matter what I am holding to break blocks it does nothing. If I change to creative mode it works!! Please help??
#584 [07:01] <Lord_Ralex> Are yu sure it is survival then?
#585 [07:01] <Zimsky> maybe you're not holding down the mouse long enough?
#586 [07:01] <Zimsky> or you're trying to break something that takes ages
#587 [07:01] <lewis> Yes that is what I log on to but it does nothing. Very frustrating
#588 [07:02] <Lord_Ralex> Is this single player or on a server?
#589 [07:02] <lewis> Steve's arm is moving in the motion but nothing happens
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#591 [07:02] <lewis> single player
#592 [07:02] <Lord_Ralex> Did you enable cheats?
#593 [07:03] <lewis> yes
#594 [07:03] <Lord_Ralex> Can you do /gamemode survival to make suer you are in survival
#595 [07:03] * SinZ is now known as SinZ|offline
#596 [07:03] <lewis> yes tried that. when i gamemode swap to creative it breaks blocks then swap back it doesnt??
#597 [07:04] <Lord_Ralex> What are you punching?
#598 [07:04] <lewis> anthing from sandstone to dirt, wood etc
#599 [07:05] <Lord_Ralex> Does it do it on a new world or just that one?
#600 [07:05] <lewis> i have tried creating new worlds and old ones and it does the same. I even deleted the software completely and reloaded it with no joy
#601 [07:06] <Lord_Ralex> So you have done a force update?
#602 [07:06] <lewis> yep
#603 [07:06] <Lord_Ralex> My only idea is that somehow you are still in adventure mode.
#604 [07:07] <lewis> I know its very frustrating!!
#605 [07:07] <Lord_Ralex> Can you give yourself a shovel and try to break the dirt?
#606 [07:07] <lewis> will try
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#612 [07:13] <rymate1234> I just beat pocket edition http://i.imgur.com/HjUp1Mj.jpg
#613 [07:17] * bashar0151 [bashar0151@notlogged] has joined #minecrafthelp
#614 [07:17] <bashar0151> hi what does NEI mean?
#615 [07:18] <Andrio> Not Enough Items
#616 [07:18] <Andrio> It's a mod.
#617 [07:19] <bashar0151> as in admin in a server
#618 [07:19] * Myself [Myself@notlogged] has joined #minecrafthelp
#619 [07:20] <bashar0151> cos everyone on my server need to be oped to build
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#621 [07:20] <bashar0151> how can i change that?
#622 [07:20] * moca [moca@notlogged] has quit. (Remote host closed the connection)
#623 [07:20] * Corin is now known as Corin|Away
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#625 [07:21] <Lord_Ralex> bashar0151, they need to move from the spawn
#626 [07:22] * Gwyxx [Gwyxx@notlogged] has quit. (Ping timeout: 190 seconds)
#627 [07:22] <bashar0151> i don't understand the have moved all over the map
#628 [07:22] * ac3xx [ac3xx@notlogged] has quit. (Quit: Computer has gone to sleep.)
#629 [07:22] <Lord_Ralex> what kind of software did you use to start the server? the minecraft_server.exe? minecraft_server.jar?
#630 [07:23] * TheBadShepperd [TheBadShepperd@notlogged] has quit. (Ping timeout: 190 seconds)
#631 [07:23] <bashar0151> minecraft_server.exe
#632 [07:23] <Lord_Ralex> have you edited any settings at all
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#634 [07:24] <bashar0151> yea some on the config file i made some thing true
#635 [07:24] <Lord_Ralex> what did you change?
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#638 [07:26] <bashar0151> heres my server config file
#639 [07:26] <bashar0151> http://pastebin.com/ZqdWhXC9
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#641 [07:29] <bashar0151> have i donyring wrong?
#642 [07:29] <bashar0151> have i done anything wrong?
#643 [07:29] <rymate1234> You only need op to use NEI
#644 [07:30] <rymate1234> NEI allows you to spawn items in
#645 [07:30] * ac3xx [ac3xx@notlogged] has quit. (Quit: Computer has gone to sleep.)
#646 [07:30] <bashar0151> thanks
#647 [07:31] <bashar0151> have done anything worng cos people on my server can place stuff without being oped
#648 [07:31] <bashar0151> my config file http://pastebin.com/ZqdWhXC9
#649 [07:31] <rymate1234> No, you havent
#650 [07:31] * Contex is now known as Contex|Away
#651 [07:31] <rymate1234> Unless you want people to not be able to place blocks without op
#652 [07:32] <bashar0151> i meand build
#653 [07:32] <bashar0151> mean build not spawn
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#655 [07:32] <rymate1234> So they can build without op?
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#657 [07:33] <lunatike> can I get some people to help stress test my server please? I just need to know whether it can handle up to 40 people with the plugins I currently have?
#658 [07:34] <lunatike> mc.rivencraft.com
#659 [07:35] <tyteen4a03> lunatike, #minecrafthelp is probably not the place to ask
#660 [07:35] <lunatike> my apologies
#661 [07:37] <oxmox> hi i have a problem with my server it is in my home network and run on a linux x64 2 days ago i have installed 3 more mods since no one van connect to the server "lost connection disconected endofstream" same if we want to join a server that we have opend from the singel player. singelplayer works! only error we get on the clients is a button with "done" if we want to join
#662 [07:38] * dgtpor [dgtpor@notlogged] has joined #minecrafthelp
#663 [07:38] <oxmox> noone can connect
#664 [07:38] * bashar0151 [bashar0151@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#665 [07:39] <dgtpor> why wont it let me save the download it only lets me run it
#666 [07:39] * worldmc|off is now known as worldmc
#667 [07:39] <Lord_Ralex> dgtpor, what browser?
#668 [07:39] <dgtpor> internet exploer
#669 [07:39] <Lord_Ralex> ??> dgtpor win/ie
#670 [07:39] <VoxelHead> dgtpor: (win/ie) Internet Exploder^WExploiter^WExplorer is a terrible browser with terrible issues. Many common problems are solved by using a better browser.
#671 [07:39] <VoxelHead> dgtpor: (win/ie) Firefox: http://www.mozilla.org/firefox/ Google Chrome: http://www.google.com/chrome
#672 [07:40] <dgtpor> i tried it in google chrome and it still would only let me run it
#673 [07:40] <Lord_Ralex> you can download other files just fine, correct?
#674 [07:40] <Lord_Ralex> and you are trying to download it from http://minecraft.net/download ?
#675 [07:41] <dgtpor> it says soemthing like the publisher of minecraft.exe couldnt be verified
#676 [07:41] <dgtpor> and yeah it lets me download other things.
#677 [07:41] <Lord_Ralex> Can you see if this work: https://s3.amazonaws.com/MinecraftDownload/launcher/Minecraft.exe
#678 [07:42] <dgtpor> it said the same thing
#679 [07:42] <Lord_Ralex> are 6you using chrome or ie to try to download it?
#680 [07:42] <dgtpor> let me retry it in chrome
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#685 [07:46] <dgtpor> still only lets me run it not save it
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#689 [07:48] <oxmox> we restartet the server removed the new mods nothing we tried only singel mods some worked some dont old mods that worked now dont tried a new server.jar with a newer forge version problems are still the same
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#692 [07:58] <benhunter09> ??< index
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#700 [08:24] * Morrolan yawns
#700 [08:24] <benhunter09> Quiet today
#701 [08:25] * Gilded_Knight [Gilded_Knight@notlogged] has joined #minecrafthelp
#702 [08:25] <Morrolan> Not going to complain. :D
#703 [08:25] <benhunter09> Haha
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#713 [08:40] <Harsh> my game keeps crashing
#714 [08:41] * Harsh [Harsh@notlogged] has quit. (Client Quit)
#715 [08:41] <[away]hunter09> Harsh: do you get a crash report
#716 [08:42] <[away]hunter09> Or do you leave when someone tries to help
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#726 [09:14] <manticora66> i need to reset options
#727 [09:14] <Morrolan> What operating system are you on?
#728 [09:15] <manticora66> a laptop that has windows
#729 [09:15] <Morrolan> ?? win/.minecraft
#730 [09:15] <VoxelHead> win/.minecraft: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#731 [09:15] <Morrolan> Locate the .minecraft folder, and delete the 'options.txt' file.
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#733 [09:24] * worldmc is now known as worldmc|off
#734 [09:25] <manticora66> it does not work
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#739 [09:35] <manticora66> i do not find minecraft document in this laptop that works with windows
#740 [09:41] * GG1LL3S [GG1LL3S@notlogged] has joined #minecrafthelp
#741 [09:42] <GG1LL3S> hi any1 can help me ? when i play minecraft i can play it fine and than out of no where i get a big lagg spike and i have to restart up the minecraft launcher becus i cant do anything else
#742 [09:42] <GG1LL3S> there is 1 server where i dont have those laggs its really weird please help me :(
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#752 [09:54] <Tenche> If I've reset my password, confirmed my username, and I still can't log in to either the site or Minecraft, what do I do?
#753 [09:56] * antrax [antrax@notlogged] has joined #minecrafthelp
#754 [09:57] <antrax> hi
#755 [09:58] <antrax> someone ?
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#760 [10:01] * Steve[work]|away is now known as Steve[work]
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#766 [10:12] * Ben is now known as Guest65770
#767 [10:13] <Guest65770> I have not recieved an email that requesting a verification email.
#768 [10:13] <Guest65770> I ask 3 times already since yesterday
#769 [10:14] * hawktheman [hawktheman@notlogged] has joined #minecrafthelp
#770 [10:14] <hawktheman> The email isn't being sent
#771 [10:15] <hawktheman> I can't get an account
#772 [10:15] <Guest65770> oh you're having the same problem I'm having :(
#773 [10:16] <hawktheman> yeah
#774 [10:16] * Valerie [Valerie@notlogged] has joined #minecrafthelp
#775 [10:16] <Guest65770> my problem is that it wont send a verification email to me :(
#776 [10:16] <hawktheman> can anybody help?
#777 [10:16] <Guest65770> looks like they are still asleep
#778 [10:17] <hawktheman> what time in sweden is it?
#779 [10:17] * stickypixel [stickypixel@notlogged] has joined #minecrafthelp
#780 [10:17] <Guest65770> beats me I'm in the usa
#781 [10:18] <hawktheman> Me too but we need help why won't the minecraft account send an email
#782 [10:18] <Guest65770> I'm not sure
#783 [10:18] <Guest65770> I'm just a frustrated mom at this point
#784 [10:19] <hawktheman> I'm pretty sure it's not night in sweden
#785 [10:19] <Guest65770> most likely
#786 [10:20] <Guest65770> should have just him join wow or diablo instead
#787 [10:20] <hawktheman> Those forums aren't the best either
#788 [10:20] * TheBadShepperd [TheBadShepperd@notlogged] has joined #minecrafthelp
#789 [10:21] <Guest65770> better then here thats for sure.. you can chat with a live operator if you have problems
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#796 [10:29] <Chimera_o_Jack> my when i go to multiplayer, the program crashes
#797 [10:31] * Calinou [Calinou@notlogged] has joined #minecrafthelp
#798 [10:32] <Chimera_o_Jack> hello
#799 [10:32] * hawktheman [hawktheman@notlogged] has joined #minecrafthelp
#800 [10:32] <Calinou> hi
#801 [10:32] <Chimera_o_Jack> do you know why the program crashes when I click on multiplayer?
#802 [10:33] <Chimera_o_Jack> it happens on tekkit
#803 [10:33] <Calinou> tekkit is mod, we don't support it here
#804 [10:33] <Chimera_o_Jack> it is mi acount
#805 [10:33] <hawktheman> I have paid for minecraft, have a receipt number but have not received the email to verify it and start playing. How long will this take?
#806 [10:34] <Chimera_o_Jack> um
#807 [10:34] <Chimera_o_Jack> it does not work any time
#808 [10:34] * Andrio [Andrio@notlogged] has quit. (Quit: As long as we stand, we will fight!)
#809 [10:34] <Chimera_o_Jack> on regular minecraft too
#810 [10:35] <hawktheman> What do I do to start with this new account?
#811 [10:36] <Chimera_o_Jack> so I have to go to tekkit to solve the crash problem?
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#816 [10:46] <Elmka> Hey, I´d like to play Minecraft. So i bought it on "minecraft.net" everything went good, but no I am waiting for an E-Mail with the launcher, but there is no E-mail. is it possible to send it to me again?
#817 [10:47] * Ludde [Ludde@notlogged] has joined #minecrafthelp
#818 [10:48] <Elmka> And btw. sry for my englisch, im German ;)
#819 [10:48] <worldmc> elmka you can download the launcher at the site itself
#820 [10:50] <Elmka> Okey, thats solve one Problem, but i still waiting for the email wich is telling me how i "choose a player Name."
#821 [10:50] <Elmka> Before you can start playing your game you first need to choose a player name. We have sent a receipt e-mail to_______________ which includes instructions on how to do that. It should arrive shortly.
#822 [10:50] <hawktheman> What do I do if my account can't get started because it won't send me the layer name email
#823 [10:50] * oxmox [oxmox@notlogged] has quit. ()
#824 [10:50] <Calinou> see http://help.mojang.com
#825 [10:51] <Calinou> we can't help with account issues here
#826 [10:51] <Calinou> "Account issues? http://is.gd/mc_acct"
#827 [10:51] <Calinou> (URL is without the quote :P)
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#830 [10:52] <hawktheman> So you can't get the account email to send to us?
#831 [10:53] <hawktheman> who need it
#832 [10:53] <Elmka> No, I don´t get an Email from you, but I need it to create a Minecraft account.
#833 [10:54] <hawktheman> Yeah I do too
#834 [10:55] <Elmka> So, you´ve got the same Prob? "Your order bla bla bla has successfully been processed. Wait! You´re not quite done yet! bla bla.
#835 [10:56] <hawktheman> yes
#836 [10:57] <Elmka> Gnarf.
#837 [11:01] * hawktheman [hawktheman@notlogged] has quit. (Quit: Web client closed)
#838 [11:01] <Elmka> Man, now i wastet 20 bucks for nothing...yee haw ._.
#839 [11:02] <Morrolan> Sign in to https://account.mojang.com/me - there should be a big blue button where you can choose a username, if the payment went through.
#840 [11:03] <Elmka> Redeem gift code or prepaid card...
#841 [11:03] <Morrolan> Nah, should be a button there, if the payment succeeded. How did you pay?
#842 [11:04] <Elmka> Direct debbit
#843 [11:05] <Morrolan> And Minecraft isn't listed under 'My Games' either?
#844 [11:05] <Elmka> "Cobald" "Minecraft" and "Scrolls." but I just bought Minecraft
#845 [11:05] * Morrolan blinks
#845 [11:06] <Morrolan> Oh, no, not on the menu on the top right.
#846 [11:06] <Morrolan> Simply on https://account.mojang.com/me -> My Games
#847 [11:07] <Morrolan> Similar to this: http://i.imgur.com/afqZugV.png
#848 [11:07] <Elmka> Nothing about Minecraft, just something about "Gift Codes"
#849 [11:07] <Morrolan> If it doesn't appear, then the payment hasn't arrived yet. Might be your credit card provider blocking it, PayPal / Moneybookers messing it up, or it simply taking a while.
#850 [11:07] <Elmka> Gnarf, so I just have to wait?
#851 [11:08] <Morrolan> Direct Debit is a bank transfer, isn't it? Those take a few days, usually.
#852 [11:08] <Elmka> So, when they say "Your order (reference bla bla blink bla) has succesfully been processed...it was a "lie?"
#853 [11:09] * popolillo [popolillo@notlogged] has joined #minecrafthelp
#854 [11:09] <popolillo> i bought the game but caNT DOWNLOAD PLEASE HELP
#855 [11:09] * frustratemom [frustratemom@notlogged] has joined #minecrafthelp
#856 [11:09] <Morrolan> popolillo - Why can't you download it?
#857 [11:10] <Morrolan> Elmka - "Order processed" != "Payment received", I suppose. :)
#858 [11:10] <popolillo> i don't know
#859 [11:10] <popolillo> yes payment went through
#860 [11:10] <Morrolan> I wasn't talking to you there, popolillo. That was directed at Elmka.
#861 [11:10] <Elmka> Ah, yeah sure. Thanks a lot man. Just wantet to kill someone. Just have to wait. Thanks ;)
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#863 [11:10] <Morrolan> popolillo - What disallows you from downloading?
#864 [11:11] <Morrolan> Elmka - Sure, good luck. :)
#865 [11:11] <frustratemom> my son boght a new computer. windows 8 operating system. i can not download this file and I have paid for it and received the confirmation email. when i try to download and launch it won't work.
#866 [11:11] <Morrolan> Elmka - If it still hasn't gone through within a few days, maybe PayPal would be worth a shot. :)
#867 [11:11] <Morrolan> frustratemom - Does it spit out any error messages?
#868 [11:11] <popolillo> is there a phone number to call these people
#869 [11:11] <frustratemom> when i log on, says did not download. thats the only error
#870 [11:12] <frustratemom> i click on the icon on the desktop and it launches to the log on screen
#871 [11:12] <popolillo> mine too then i put my name in and password and it says its wrong
#872 [11:12] <Morrolan> frustratemom - And, once you enter e-mail address & password, it says that "the login failed?
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#874 [11:13] <popolillo> mine does the same
#875 [11:13] <Morrolan> popolillo - Try the e-mail address and password, instead of username and password.
#876 [11:13] * Tim is now known as Guest59887
#877 [11:13] <Tuna_> I am able to login to minecraft, but when i do, it shows a white screen that states " Bad video card drivers!" it is very odd and has been appearing for the past week, please help.
#878 [11:13] <popolillo> i tried both
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#880 [11:13] <Morrolan> popolillo - What does your error message say, exactly?
#881 [11:13] <Tuna_> me?
#882 [11:13] <Morrolan> Tuna_ - Tried to update your video drivers, yet?
#883 [11:14] <popolillo> failed login
#884 [11:14] <Morrolan> No, god, people, there's more than one of you in here. :P
#885 [11:14] <Tuna_> i dont know how
#886 [11:14] <frustratemom> i launch from site, i run the program, launches, i login with email and password, i get laugin failed (not downloaded)
#887 [11:14] <Morrolan> frustratemom - When you sign in to https://account.mojang.com/me is Minecraft listed under 'My Games'?
#888 [11:14] <Morrolan> frustratemom - Should look something like this: http://i.imgur.com/afqZugV.png
#889 [11:15] <Morrolan> Tuna_ - Do you know how to update drivers, or would you like a link?
#890 [11:15] <Morrolan> popolillo - Do the same which I asked frustratemom to do, please.
#891 [11:15] <Tuna_> when i do try to update my video card, it says it says its already updated, a link would be nice
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#893 [11:15] <Morrolan> Tuna_ - I take it you are on Windows?
#894 [11:16] <frustratemom> https://account.mojang.com/me says we have an unredeemed copy of minecraft.
#895 [11:16] <Tuna_> yes windows 7
#896 [11:16] <Morrolan> ??> Tuna_ win/dxdiag
#897 [11:16] <VoxelHead> Tuna_: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#898 [11:16] <VoxelHead> Tuna_: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#899 [11:16] <Morrolan> Tuna_ - Follow VoxelHead's instructions, this'll allow us to find out what graphics card you are using.
#900 [11:17] <Morrolan> frustratemom - Where is that listed? Under 'gift codes', or 'my games'?
#901 [11:17] <popolillo> i tried it says logged in but no game
#902 [11:17] <Morrolan> popolillo - Then your payment did not go through. Did you pay by credit card?
#903 [11:17] <popolillo> yes
#904 [11:17] * [offline]hunter09 is now known as benhunter09
#905 [11:18] <Morrolan> popolillo - US-based credit card providers have a tendency to block international payments, it'd be worth a shot to call them, and ask whether that is the case.
#906 [11:18] <Morrolan> popolillo - Also, if it's a prepaid credit card, those very, very, rarely work.
#907 [11:18] <frustratemom> oh...i'm now the best mom ever. the download is working
#908 [11:18] <popolillo> is there a number to call them ?
#909 [11:18] <Morrolan> frustratemom - Oh, heh.
#910 [11:19] <Morrolan> popolillo - There'll be a number on the back of your credit card, which allows you to call the credit card provider.
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#912 [11:19] <popolillo> i did that pYMENT WENT THREW 2 DAYS AGO
#913 [11:19] <Morrolan> popolillo - Did you confirm with your credit card provider if that is the case?
#914 [11:20] <popolillo> yes
#915 [11:21] <Morrolan> popolillo - Then you might want to read through these few lines: http://help.mojang.com/customer/portal/articles/329519-when-will-i-receive-my-game-
#916 [11:22] <Morrolan> That is, check if you did not accidentally buy a giftcode - verify with your credit card provider that the payment went through - contact Mojang's support, IF you have received a transaction ID.
#917 [11:22] <Tuna_> ok
#918 [11:22] <Tuna_> i have the link
#919 [11:22] <Morrolan> popolillo - If you have not received a transaction ID by now, chances are the payment didn't go through.
#920 [11:22] <Morrolan> Tuna_ - Ah, great. Just put it in here. :)
#921 [11:23] <Tuna_> http://pastebin.com/10v74mjK
#922 [11:23] <Tuna_> what now?
#923 [11:23] <Morrolan> Now I'll take a look (once Pastebin loaded, it's been quite slow recently), then I'll poke you with a link to updated drivers.
#924 [11:23] <Tuna_> k, ill wait
#925 [11:24] <popolillo> ok i'll check again thanks
#926 [11:25] <popolillo> ok i'll check again thanks
#927 [11:29] <Morrolan> Tuna_ - Here: http://www.nvidia.co.uk/object/win8-win7-winvista-64bit-314.07-whql-driver-uk.html
#928 [11:29] * eagleman2013 [eagleman2013@notlogged] has joined #minecrafthelp
#929 [11:29] <Morrolan> Tuna_ - Download those drivers, install them, then try again. If it doesn't work, then a reboot might be in order. If it still doesn't work, we'll have to look further.
#930 [11:30] <eagleman2013> My son has been trying to load mods for some time without luck. Yesterday, one of you guys told me about "feed-the-beast". Mods loaded, but not into his account. There's another account,. Can he move them into his original account ??
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#932 [11:31] <Morrolan> You will have to use the Feed the Beast launcher in order to play those mods, eagleman2013.
#933 [11:31] <Morrolan> It installs them to a different location, so it doesn't mess up the original version.
#934 [11:32] <eagleman2013> BSe he can't use them in his original account?
#935 [11:32] <eagleman2013> "so"
#936 [11:32] <Morrolan> It is the same account on both. It's just different versions. If you want the worlds from the regular version to appear in the FeedTheBeast version, you'll have to move some folders.
#937 [11:33] <eagleman2013> ok...how?
#938 [11:33] <Morrolan> Windows?
#939 [11:33] <eagleman2013> yes
#940 [11:33] <Morrolan> ?? win/.minecraft
#941 [11:34] <VoxelHead> win/.minecraft: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#942 [11:34] <Morrolan> In the folder which VoxelHead told you about is a folder titled 'saves'. This is where the regular version's savegames are located.
#943 [11:34] <Morrolan> Copy them somewhere, for example your desktop, an USB stick, etc.
#944 [11:35] <eagleman2013> ok...then?
#945 [11:35] <Morrolan> Then Press Windows+R, and a little popup should show up.
#946 [11:36] * paul [paul@notlogged] has joined #minecrafthelp
#947 [11:36] <Morrolan> In there, enter '%appdata%' (no quotes) and hit enter.
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#949 [11:36] <Morrolan> A folder should pop up, and somewhere in there should be the folder used by FeedTheBeast. It's probably called '.feedthebeast'.
#950 [11:37] * bugboy1028 [bugboy1028@notlogged] has joined #minecrafthelp
#951 [11:37] <Tuna_> uhh, ok
#952 [11:37] <Tuna_> uh, ok
#953 [11:37] <Necrodoom> i should note that using the same world isnt recommended for feed-the-beast mod
#954 [11:37] <eagleman2013> ok...got it so far...
#955 [11:37] <Necrodoom> you should generate a new world
#956 [11:38] <bugboy1028> Necrodoom is right.
#957 [11:38] <eagleman2013> So does he lose all of his stuff in the feedthe beast version?
#958 [11:38] <Morrolan> No, you just won't have any of the custom blocks.
#959 [11:39] <Morrolan> But given that you've wanted it for the NEI mod, that won't matter.
#960 [11:39] <Morrolan> (Feed the beast is a compilation of various mods)
#961 [11:39] <Tuna_> ok, it might take a minute, ill get back to you when i have a problem...
#962 [11:39] <Morrolan> Tuna_ -
#963 [11:39] <Morrolan> Tuna_ - Sure *
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#965 [11:39] <bugboy1028> Morrolan: What did I miss?
#966 [11:39] <Morrolan> eagleman2013 - Well, in that .feedthebeast folder is probably another folder called 'saves', you should just be able to copy the one which you retrieved earlier in there.
#967 [11:40] <Morrolan> bugboy1028 - His son was interested in the TMI (or NEI) mod, installation failed a few times, so someone advised him to just use the FTB launcher.
#968 [11:40] <eagleman2013> and that's it?
#969 [11:40] <Morrolan> bugboy1028 - ANd now that you and Necrodoom are here - Toodles :D
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#971 [11:40] <Morrolan> (headache)
#972 [11:40] * GreyVulpine waves
#972 [11:41] <Tuna_> darn
#973 [11:41] <Tuna_> i loged out because my chat wasnt showing
#974 [11:41] <Necrodoom> Morrolan: ?
#975 [11:41] <eagleman2013> After i copy it into the folder what's next?
#976 [11:42] <Necrodoom> launch FTB i guess
#977 [11:42] <GreyVulpine> Now run the FTB launchee
#978 [11:42] <Necrodoom> see if it works
#979 [11:42] <Tuna_> morrolan, could you explain the directions (after i download the driver) again please?
#980 [11:42] <Tuna_> i logged out
#981 [11:42] <bugboy1028> ?
#982 [11:42] <eagleman2013> ok...we'll try.
#983 [11:42] <eagleman2013> thanks
#984 [11:42] <bugboy1028> ??> Tuna_ update
#985 [11:43] <Tuna_> ok...
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#987 [11:43] * frustratemom [frustratemom@notlogged] has quit. (Quit: Web client closed)
#988 [11:43] <bugboy1028> Tuna_: Is it intel?
#989 [11:44] <Tuna_> you mean my computer?
#990 [11:44] <bugboy1028> Yes.
#991 [11:44] <Tuna_> no, windows 7
#992 [11:44] <bugboy1028> Is your driver intel?
#993 [11:44] <bugboy1028> What is your gpu?
#994 [11:44] <Tuna_> o, uhhh i dont think so
#995 [11:45] <Tuna_> gpu?
#996 [11:45] <bugboy1028> Is it laptop you're using now?
#997 [11:45] <Tuna_> no
#998 [11:45] <Tuna_> desktop
#999 [11:45] <bugboy1028> What is your graphic processor?
#1000 [11:45] <bugboy1028> Hi eddie!
#1001 [11:46] <Tuna_> i beleive it is windows...
#1002 [11:46] <Eddie> Hi
#1003 [11:46] <bugboy1028> Tuna_: Gpu is not windows or apple
#1004 [11:46] <Tuna_> then what is gpu?
#1005 [11:46] <bugboy1028> It is either Intel or AMD
#1006 [11:46] <Tuna_> amd
#1007 [11:47] <Tuna_> it says it on my computer
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#1009 [11:48] <bugboy1028> Eddie: Can you help Tuna_ for while? I needs to get my laptop on.
#1010 [11:48] <bugboy1028> All he needs to do is follow AMD update instructions.
#1011 [11:48] <Tuna_> morrolan gave me very specific directions after i download the new driver, though i logged out
#1012 [11:49] <Tuna_> im currently downloading at the moment
#1013 [11:54] <bugboy1028> Eddie: Can you finds Morrolan's directions for Tuna_ ?
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#1016 [11:55] <Tuna_> I just need someone who has been on since to copy and paste it
#1017 [11:55] <bugboy1028> I wasn't here earlier.
#1018 [11:55] <bugboy1028> I wished I m thought.
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#1022 [11:59] <Eddie> <@Morrolan> Tuna_ - Download those drivers, install them, then try again. If it doesn't work, then a reboot might be in order. If it still doesn't work, we'll have to look further.
#1023 [11:59] <Eddie> Sorry it took a while, I am busy.
#1024 [12:00] <jasminefearn2001> Hello, I have trouble migrating my minecraft account and np
#1025 [12:00] <jasminefearn2001> it keeps saying error
#1026 [12:00] <jasminefearn2001> and i tryed changing my password same thing
#1027 [12:00] <jasminefearn2001> but*
#1028 [12:01] * popolillo [popolillo@notlogged] has quit. (Quit: Web client closed)
#1029 [12:01] <jasminefearn2001> happened*
#1030 [12:02] <jasminefearn2001> I have tried multiple times but same thing happens.
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#1033 [12:05] <jasminefearn2001> Hello I have tried Migrating my Minecraft account however when I press the link it just says error. I have tried changing my password but still same thing is happening. I've tried multiple times to make it work any ideas why it's not working?
#1034 [12:07] <GreyVulpine> http://help.mojang.com/customer/portal/articles/438361-account-migration-issues
#1035 [12:07] <jasminefearn2001> I have read that already same thing still happening.
#1036 [12:08] <GreyVulpine> Did ypu read the last part?
#1037 [12:08] <jasminefearn2001> Yeah.
#1038 [12:08] <jasminefearn2001> oh sorry.
#1039 [12:09] <GreyVulpine> If you have migration issues, please file a customer support ticket
#1040 [12:09] <jasminefearn2001> Thanks sorry for wasting your time.
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#1042 [12:10] * maxitomega [maxitomega@notlogged] has joined #minecrafthelp
#1043 [12:10] <maxitomega> hello i just purchased minecraft and have an issue
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#1047 [12:10] <GreyVulpine> Please elaborate
#1048 [12:10] <maxitomega> sound is not working and game crashes when i try to set sound
#1049 [12:11] <theguy_> why does it say error could not create java virtual machine
#1050 [12:12] <GreyVulpine> ??> maxitomega win/reinst
#1051 [12:12] <VoxelHead> maxitomega: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#1052 [12:12] <VoxelHead> maxitomega: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1053 [12:12] <maxitomega> thx! will give it a try
#1054 [12:12] <frustratemom> I am trying to download minecraft. I have saved the program, logged in and launched it. The screen says it is downloading packages but it freezes at 11% every time. I have uninstalled the program and re-installed it but the smae thing keeps happening.
#1055 [12:12] <Calinou> frustratemom: disable AVG's link scanner
#1056 [12:12] <GreyVulpine> theguy_ - try uninstalling and reinstalling java
#1057 [12:13] <frustratemom> the screen reads downloading packages retreiving: lwjgl.jar 11%
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#1059 [12:13] <GreyVulpine> usually due to your antivirus blocking minecraft
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#1061 [12:15] <frustratemom> I have disabled all anti-virus and firewalls...I will try again
#1062 [12:15] <theguy_> what do i do with error:could not create java virtual machine
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#1064 [12:16] <frustratemom> anti virus and firewall disabled, still freezing at 11%. Should I uninstall java and then re-install?
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#1066 [12:17] <theguy_> what do i do woth error could not create java virtual machine
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#1070 [12:18] <maxitomega> i tried your suggestion to fix the sound but no luck. there appears to be an install error. A fatal error in java runtime environment . failed to write core dump? please advise
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#1073 [12:19] <GreyVulpine> ??> maxitomega pastebin
#1074 [12:19] <VoxelHead> maxitomega: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1075 [12:19] <theguy_> how do i fix error;could not create java virtual machine
#1076 [12:20] <GreyVulpine> theguy_ - try uninstalling and reinstalling java
#1077 [12:20] <maxitomega> # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x58232cee, pid=7608, tid=7696 # # JRE version: 7.0_15-b03 # Java VM: Java HotSpot(TM) Client VM (23.7-b01 mixed mode windows-x86 ) # Problematic frame: # C [OpenAL32.dll+0x32cee] alcProcessContext+0x26c6c # # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows # #
#1078 [12:21] <theguy_> how do i unistall java
#1079 [12:23] <DanM> I I Help! I have purchased Minecraft and have downloaded the launcher but when I try and log in I get an error - Can't connect to Minecraft.net. I am using my email address as my username and I have tried resetting my password - no luck
#1080 [12:24] <DanM> You are talking to DanM's Mum here - you'll need to talk to me in English!!
#1081 [12:24] <GreyVulpine> DanM - Describe the launcher. Do you see a news feed in the upper half?
#1082 [12:25] <theguy_> how do i unistall and reinstall java
#1083 [12:25] <GreyVulpine> theguy_ - Through your operating system's control panel
#1084 [12:25] <DanM> Yes - annual Mojam logo in top half and login at the bottom
#1085 [12:25] <GreyVulpine> maxitomega - Try updating your lwjgl files.
#1086 [12:25] <maxitomega> i hope i did this right: http://pastebin.com/Dnxm6mU7
#1087 [12:25] <GreyVulpine> maxitomega - Follow http://www.minecraftwiki.net/wiki/Tutorials/Update_LWJGL
#1088 [12:26] <GreyVulpine> DanM - In the bottom half, what color is the background? Is it brown or black?
#1089 [12:26] <DanM> Brown
#1090 [12:26] <maxitomega> thanks greyvulpine will try updating!
#1091 [12:26] <GreyVulpine> DanM - Alright. What do you see when you go to: https://login.minecraft.net/?user=Meep&password=notreal&version=13
#1092 [12:27] <DanM> It says Bad Login
#1093 [12:28] <GreyVulpine> That is what we want to see. Most likely, you have some sort of antivirus or security software that's blocking minecraft from communicating out. Are you able to play minecraft through the browser at: http://www.minecraft.net/play ?
#1094 [12:28] * Eind20 [Eind20@notlogged] has joined #minecrafthelp
#1095 [12:29] <Eind20> Hello :)
#1096 [12:29] * ac3xx [ac3xx@notlogged] has quit. (Ping timeout: 194 seconds)
#1097 [12:29] <GreyVulpine> Hello.
#1098 [12:29] <Eind20> I've got an issue
#1099 [12:29] <Eind20> Could someone please help me?
#1100 [12:29] <theguy_> can you send me a link to java i have unistalled java 7 update 15
#1101 [12:29] <DanM> Nope - says error click for details
#1102 [12:30] <GreyVulpine> DanM - Could you click on it and give us the error?
#1103 [12:30] <GreyVulpine> theguy_ - http://www.java.com/en/download/manual.jsp
#1104 [12:31] <Eind20> I got too many failed attempts for the security question. What do I do?
#1105 [12:31] <GreyVulpine> Eind20 - If you tell us your problem in detail, we might be ablet o help
#1106 [12:31] <GreyVulpine> Eind20 - Nothing you can do but wait for it to clear, then try again later
#1107 [12:31] <DanM> ClassNotFoundException - Java Plug-in 10.15.2.03 Using JRE version 1.7.0_15-b03 Java HotSpot(TM) Client VM
#1108 [12:31] <Eind20> How much time am I supposed to wait?
#1109 [12:32] <GreyVulpine> DanM - Hmm. I'd recommend an uninstall and reinstall of java
#1110 [12:32] <Eind20> An hour or a week?
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#1112 [12:32] <GreyVulpine> Eind20 - A few hours.
#1113 [12:32] <DanM> Ok will try that and see if it helps. Thanks for your help so far!
#1114 [12:32] <Eind20> damn
#1115 [12:32] <Eind20> Nothing else I can do but wait?
#1116 [12:33] <GreyVulpine> Right
#1117 [12:33] <frustratemom> can someone please help. I have a brand new windows 8 computer and am trying to download minecraft. It freezes every time I open it at 11% . The game shows up in my mojang account, I just and unable to get any further. I have turned off all my antivirus software
#1118 [12:33] <GreyVulpine> frustratemom - What antivirus do you run?
#1119 [12:33] <frustratemom> norton
#1120 [12:33] <GreyVulpine> frustratemom - If nothing else, uninstall it, see if it works then
#1121 [12:33] <frustratemom> uninstall the antivirus?
#1122 [12:34] <Eind20> Ok.. thanks anyway :)
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#1125 [12:34] <frustratemom> i have the latest version of java also
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#1129 [12:37] <aquaphor> just bought game and trying to install. getting message Error: no known VMs. (check for corrupt jvm.cfg file)
#1130 [12:38] <GreyVulpine> aquaphor - Uninstall all java, reinstall from: http://www.java.com/en/download/manual.jsp
#1131 [12:38] <aquaphor> ok - will give it shot - thanks
#1132 [12:39] * yu[t [yu[t@notlogged] has joined #minecrafthelp
#1133 [12:40] <yu[t> lgkyk5ijedj4jjws bqnsje
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#1135 [12:40] <Necrodoom> yu[t, yes, you need to craft stairs by placing the blocks in stair form in the craft table
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#1138 [12:47] * osudg1992 [osudg1992@notlogged] has joined #minecrafthelp
#1139 [12:47] <osudg1992> i cannot run the demo on my mac book pro, even after removing chrome
#1140 [12:48] <GreyVulpine> The demo has a known issue on macs.
#1141 [12:48] <GreyVulpine> Apple has blocked the java web applet from running due to the latest vulnerability.
#1142 [12:48] <osudg1992> how do i get around it, or should i just buy the real game?
#1143 [12:48] <GreyVulpine> Can't get around it, will need the full game to play minecraft
#1144 [12:48] <osudg1992> ok
#1145 [12:48] <osudg1992> thank
#1146 [12:48] <osudg1992> you
#1147 [12:50] * Angela_890 [Angela_890@notlogged] has joined #minecrafthelp
#1148 [12:51] <Angela_890> how do i know when the minecraft launcher is updating?.
#1149 [12:51] * Kyron [Kyron@notlogged] has joined #minecrafthelp
#1150 [12:51] <GreyVulpine> Angela_890 - After logging in, it'll have a progress bar and update itself.
#1151 [12:51] <GreyVulpine> Typically it'll take no longer than a few minutes to update
#1152 [12:54] <Angela_890> I pressed "force update" , logged in, there was no progess bar.
#1153 [12:54] <GreyVulpine> What exactly happens after you log gin?
#1154 [12:55] <Angela_890> "Login failed" So i hav to play offline.
#1155 [12:55] <GreyVulpine> Ah, Login failed means one of a few things. First off, are you logging in with your email address as your username?
#1156 [12:56] <Angela_890> Yes.
#1157 [12:56] <GreyVulpine> Angela_890 - Typically, Login Failed means your password is incorrect. Are you able to log into www.mojang.com ?
#1158 [12:56] * maxitomega [maxitomega@notlogged] has quit. (Quit: Web client closed)
#1159 [12:57] <Angela_890> Yes.
#1160 [12:57] * theguy_ [theguy_@notlogged] has quit. (Quit: Web client closed)
#1161 [12:57] * yu[t [yu[t@notlogged] has quit. (Ping timeout: 180 seconds)
#1162 [12:57] <GreyVulpine> Angela_890 - When you log into Mojang.com, do you see a "My Games" list?
#1163 [12:58] * Amy [Amy@notlogged] has joined #minecrafthelp
#1164 [12:58] <Angela_890> yes.
#1165 [12:58] <GreyVulpine> Angela_890 - Is Minecraft listed under "My Games"?
#1166 [12:58] <Angela_890> Yes.
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#1170 [12:59] <GreyVulpine> Angela_890 - Is a profile name created as well?
#1171 [12:59] <Angela_890> What do you mean?.
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#1173 [13:00] * Deleters [Deleters@notlogged] has joined #minecrafthelp
#1174 [13:00] <GreyVulpine> This is what I see when I log into my mojang.com account. http://i.imgur.com/afqZugV.png
#1175 [13:00] <GreyVulpine> Minecraft is listed under My Games, with my Profile name listed next to Minecraft.
#1176 [13:04] <Angela_890> how do i find my username?.
#1177 [13:04] <GreyVulpine> Angela_890 - When you log into https://account.mojang.com/me -- Do you see "My Games'?
#1178 [13:05] * Kyron [Kyron@notlogged] has quit. (Ping timeout: 380 seconds)
#1179 [13:05] <GreyVulpine> It'll be listed to the right of Minecraft. Did you click on a link to create a minecraft profile when you paid for minecraft?
#1180 [13:06] * DanMsMum [DanMsMum@notlogged] has joined #minecrafthelp
#1181 [13:06] <Angela_890> I didnt "pay" for minecraft i just downloaded it.
#1182 [13:06] * RG331 [RG331@notlogged] has joined #minecrafthelp
#1183 [13:07] <Deleters> You can't just download minecraft. That's pirating.
#1184 [13:07] <Deleters> And we're talking about Premium minecraft.
#1185 [13:07] <DanMsMum> Hi - tried uninstalling and reinstalling java but it diodn't help - still get cannot connect to minecraft.net error on launcher
#1186 [13:07] <Angela_890> I downloaded it on minecraft.net.
#1187 [13:08] * mattym [mattym@notlogged] has joined #minecrafthelp
#1188 [13:08] <GreyVulpine> Angela_890 - Minecraft is not free. Unfortunately, you seem to have somehow gotten the files. Typically, users will only get the minecraft files after logging in with a premium/paid-for account
#1189 [13:08] <Deleters> Angela: That's just the launcher. The launcher downloads the actual game files IF you enter in the username (or email) and password of a premium account.
#1190 [13:08] <RG331> Sorry to interrupt, but my minecraft won't start up correctly. I have a clean .jar, and i recently force updated my Minecraft, but it won't start up.
#1191 [13:09] * theguy_ [theguy_@notlogged] has joined #minecrafthelp
#1192 [13:09] <RG331> here's the crash file, if it helps
#1193 [13:09] <mattym> RG331 did it work before or is this the first install?
#1194 [13:09] <theguy_> what do i do when minecraft logo freezes
#1195 [13:09] <mattym> ??> RG331 pastebin
#1196 [13:09] <VoxelHead> RG331: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1197 [13:09] <RG331> it worked before
#1198 [13:09] <mattym> RG331 use that ^ site to submit the crash log
#1199 [13:09] <RG331> mk thnx
#1200 [13:10] <RG331> http://pastebin.com/WL2dgpiH
#1201 [13:10] <RG331> is that it?
#1202 [13:10] <mattym> yes
#1203 [13:10] <RG331> ok
#1204 [13:10] <theguy_> what do i do my minecraft froze on the logo
#1205 [13:11] <RG331> same here theguy_
#1206 [13:11] <mattym> RG331 are you sure you did a froced update, cause your client still detects mods
#1207 [13:11] <theguy_> i di that
#1208 [13:11] <Angela_890> Oh okay then.
#1209 [13:11] * Angela_890 [Angela_890@notlogged] has quit. (Quit: Web client closed)
#1210 [13:11] <worldmc> RG331, what time is it at yours?
#1211 [13:12] <RG331> i force-updated it, yes, but the .minecraft folder still has some mod files, and the 'mods' folder has rei's minimap stuff
#1212 [13:12] <RG331> it's 12;12 here
#1213 [13:12] <theguy_> rg331 i forced update already
#1214 [13:12] <mattym> ??> RG331 win/reinst
#1215 [13:12] <VoxelHead> RG331: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#1216 [13:12] <VoxelHead> RG331: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1217 [13:12] <DanMsMum> Hi GreyVulpine - I spoke to you earlier re not being able to connect to Minecraft - you suggested that I uninstall and reinstall java which I have done but it hasn't helped - I still get the cannot connect to Minecraft.net error.
#1218 [13:13] <RG331> so clear out everything except my saves?
#1219 [13:13] <mattym> yeah
#1220 [13:13] * Kyron [Kyron@notlogged] has joined #minecrafthelp
#1221 [13:13] <RG331> will do
#1222 [13:13] <theguy_> the only thing i have in my minecraft directory is bin and last login
#1223 [13:13] <worldmc> DanMsMum, did they ask you to check your host file?
#1224 [13:14] <DanMsMum> No - how do I do that?
#1225 [13:14] <mattym> theguy_ no saves folder?
#1226 [13:14] <theguy_> nope
#1227 [13:14] <mattym> theguy_ then delete everything else, and try to run minecraft again
#1228 [13:14] <theguy_> delete everyting
#1229 [13:16] * Ryan_ [Ryan_@notlogged] has joined #minecrafthelp
#1230 [13:16] <worldmc> ??< win/host
#1231 [13:16] <worldmc> ??< win/hosts
#1232 [13:16] <worldmc> ??> DanMsMum win/hosts
#1233 [13:16] <VoxelHead> DanMsMum: (win/hosts) You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#1234 [13:16] <VoxelHead> DanMsMum: (win/hosts) Hold down the Windows key, and press R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, and copy the contents onto Pastebin, and give us the resulting URL.
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#1236 [13:17] <mattym> worldmc make sure to tell them that if they need to edit the hosts they need to edit with notepad run as admin
#1237 [13:18] <worldmc> does viewing work tho?
#1238 [13:18] <mattym> yeah
#1239 [13:18] <mattym> but if it is the issue, they will need to edit
#1240 [13:18] <worldmc> yeah but that comes later
#1241 [13:18] <theguy_> why cant i delete minecraft it says someone is using it
#1242 [13:18] <worldmc> close minecraft first
#1243 [13:18] <mattym> are you running minecraft?
#1244 [13:19] <theguy_> ya
#1245 [13:19] <RG331> my minecraft works fine now, thnx!
#1246 [13:19] * lenis0012 [lenis0012@notlogged] has quit. (Ping timeout: 202 seconds)
#1247 [13:19] <mattym> theguy_ Close minecraft, then try to delete the files
#1248 [13:19] * RG331 [RG331@notlogged] has quit. (Quit: Web client closed)
#1249 [13:19] <theguy_> i did
#1250 [13:19] <mattym> are they deleted?
#1251 [13:20] <theguy_> ya
#1252 [13:20] * Gingieeee [Gingieeee@notlogged] has joined #minecrafthelp
#1253 [13:20] <mattym> now try to run MC again
#1254 [13:20] <theguy_> ok
#1255 [13:20] <Gingieeee> Hello.
#1256 [13:20] <DanMsMum> Thanks VoxelHead - this is the only url 127.0.0.1 localhost
#1257 [13:20] <theguy_> it says error cant create java virtual machine
#1258 [13:20] <Gingieeee> I seem to be having a problem with my minecraft, when it gets to 90% loaded it just stops?
#1259 [13:20] <mattym> theguy_ Please reinstall your java
#1260 [13:21] <theguy_> i did that
#1261 [13:21] <mattym> theguy_ try again, because that error most likely means that something went wrong with the java install
#1262 [13:21] * xVans [xVans@notlogged] has joined #minecrafthelp
#1263 [13:21] <xVans> Het doet het niet
#1264 [13:21] <xVans> Hoe kan dat?
#1265 [13:21] <worldmc> xvans english please
#1266 [13:21] <mattym> English please
#1267 [13:21] <xVans> Ik ben nederlands
#1268 [13:21] <Gingieeee> Can anyone help?
#1269 [13:21] <worldmc> i can see that
#1270 [13:22] <mattym> ??> Gingieeee win/reinst
#1271 [13:22] <VoxelHead> Gingieeee: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#1272 [13:22] <VoxelHead> Gingieeee: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1273 [13:22] <theguy_> matt i reinstalled java
#1274 [13:22] <mattym> Gingieeee Try that ^ then launch MC again
#1275 [13:22] <xVans> I can not in minecraft
#1276 [13:22] <xVans> ??
#1277 [13:22] <mattym> theguy_ what version of java did you install?
#1278 [13:22] <theguy_> java 6
#1279 [13:22] <xVans> Yes
#1280 [13:22] <xVans> Eh,
#1281 [13:22] <xVans> ...
#1282 [13:23] <xVans> Yes
#1283 [13:23] <worldmc> DanMsMum, i dont know then
#1284 [13:23] <xVans> I do not really know what
#1285 [13:23] <xVans> Im Netherlands xxD
#1286 [13:23] <Gingieeee> It now says 'login failed'
#1287 [13:23] <xVans> I Know
#1288 [13:23] <theguy_> matt what do i do know
#1289 [13:23] <worldmc> ?? irc/multitasking
#1290 [13:23] <mattym> Gingieeee are you loggin in with your email and password?
#1291 [13:23] <VoxelHead> irc/multitasking: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1292 [13:24] * platypuss100 [platypuss100@notlogged] has joined #minecrafthelp
#1293 [13:24] <Gingieeee> Username and password
#1294 [13:24] <xVans> I know that already but I can not then there NotDownload
#1295 [13:24] <mattym> Gingieeee is it a recent purchase?
#1296 [13:24] <Gingieeee> Nope
#1297 [13:24] <mattym> Gingieeee So you registered via minecraft.net not mojang.com
#1298 [13:24] <Gingieeee> Yes
#1299 [13:24] <mattym> ok
#1300 [13:24] <worldmc> lost count of who was first.....
#1301 [13:24] <xVans> Eh, I'm Dutch so I have read smoothness and I am 10
#1302 [13:24] * Ignorama [Ignorama@notlogged] has joined #minecrafthelp
#1303 [13:25] <theguy_> matt do i run minecraft now
#1304 [13:25] <xVans> Minecraft.net?
#1305 [13:25] <mattym> Gingieeee try to make sure that your firewall and/or antivirus arent blocking MC
#1306 [13:25] <xVans>
#1307 [13:25] <xVans>
#1308 [13:25] <xVans>
#1309 [13:25] <platypuss100> minecraft crashes on windows XP before it finishes download, please help
#1310 [13:25] <mattym> theguy_ yes try
#1311 [13:25] <worldmc> xvans watch out with what you do
#1312 [13:25] <xVans> Windows 7
#1313 [13:25] <xVans> Im
#1314 [13:25] <theguy_> i di and still says java virtual machine
#1315 [13:25] <worldmc> xvans look in your top bar. ill pm you
#1316 [13:25] <xVans> I've got nothing so I will look further still thanks!
#1317 [13:26] <mattym> xVans im sorry but no one on currently understands your language, please try another resource
#1318 [13:26] <xVans> No Thank
#1319 [13:26] <xVans> xd
#1320 [13:26] <worldmc> mattym im helping him
#1321 [13:26] <mattym> ok
#1322 [13:26] <theguy_> matt not working
#1323 [13:26] <mattym> theguy_ What version of windows do you have, and do you know if its 32 or 64bit
#1324 [13:27] <xVans> You have put me on the way thanks! I'm using google translator XD
#1325 [13:27] <theguy_> xvans im 11
#1326 [13:27] <worldmc> xvans look in your screen of the webchat
#1327 [13:27] <xVans> H4CK3R !!
#1328 [13:27] <worldmc> you see there a screen by me
#1329 [13:27] <platypuss100> minecraft crashes on windows XP before it finishes download, got java update but it wont work
#1330 [13:27] <worldmc> look at it
#1331 [13:27] <xVans> BAY! Im Sorry
#1332 [13:27] <theguy_> matt im on a window 7 and 64
#1333 [13:27] * xVans [xVans@notlogged] has quit. (Quit: Web client closed)
#1334 [13:27] <mattym> platypuss100 please wait a moment while we help the others
#1335 [13:28] <platypuss100> off course , thank you
#1336 [13:28] <Gingieeee> My windows firewall does not have the option of minecraft since it is not a installed program.
#1337 [13:28] <Calinou> just disable it
#1338 [13:28] <Calinou> firewalls are useless, you're behind a NAT I bet
#1339 [13:28] <mattym> theguy_ please try the download on this page http://www.java.com/en/download/manual.jsp the one marked for Windows 64-Bit
#1340 [13:28] <theguy_> mattym im on window 7 and 64bit
#1341 [13:29] <mattym> platypuss100 does it crash or just stop working?
#1342 [13:29] * DanMsMum [DanMsMum@notlogged] has quit. (Quit: Web client closed)
#1343 [13:30] <theguy_> mattym im going to go so you can help platypuss
#1344 [13:30] <mattym> theguy_ try that download of java
#1345 [13:30] <theguy_> i did
#1346 [13:30] <mattym> theguy_ if your machine cant start he JVM then there is something you or some other program on your machine has set to prevent it
#1347 [13:31] <platypuss100> it crashes
#1348 [13:31] <mattym> platypuss100 did it give you any sort of crash log?
#1349 [13:31] <theguy_> i have panda gp sucrity ?
#1350 [13:31] <mattym> theguy_ try dissabling that
#1351 [13:31] <theguy_> i tried that already still so im going to go
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#1353 [13:32] * theguy_ [theguy_@notlogged] has quit. (Quit: Web client closed)
#1354 [13:32] <platypuss100> no , it keeps downloading jar. and when close to the end aplication just quits
#1355 [13:33] <mattym> but it tries that download each time?
#1356 [13:33] * Kyron [Kyron@notlogged] has quit. (Ping timeout: 194 seconds)
#1357 [13:33] <mattym> platypuss100 try this for me
#1358 [13:33] <Gingieeee> Now it gets stuck at 11%..
#1359 [13:34] <mattym> ??> platypuss100 win/dxdiag
#1360 [13:34] <VoxelHead> platypuss100: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1361 [13:34] <VoxelHead> platypuss100: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#1362 [13:34] <mattym> Gingieeee do you have antivirus software, try also dissabling that for the time being
#1363 [13:34] <Calinou> Gingieeee: if you use AVG disable its link scanner
#1364 [13:34] <Gingieeee> I have norton
#1365 [13:34] <mattym> Get rid of that
#1366 [13:35] <Calinou> norton should work OK with minecraft
#1367 [13:35] <platypuss100> ok great, will give a shot ...
#1368 [13:35] <Gingieeee> So yeah confused here guys
#1369 [13:35] <Gingieeee> Its just the update what doesn't want to work
#1370 [13:36] <Calinou> Gingieeee: https://s3.amazonaws.com/MinecraftDownload/launcher/minecraft.jar
#1371 [13:36] <mattym> platypuss100 if you follow those instructions, it will help us get more info make sure to fallow both lines of instructions
#1372 [13:36] <Calinou> try using this launcher (open it using java)
#1373 [13:36] <Calinou> put it anywhere and double click :)
#1374 [13:36] <Gingieeee> Okay
#1375 [13:36] <Gingieeee> Still stuck at 10%
#1376 [13:36] <Gingieeee> again
#1377 [13:37] <Calinou> ?? win/reinst
#1378 [13:37] <VoxelHead> win/reinst: You may need to reinstall the locally installed files that Minecraft puts into place.
#1379 [13:37] <VoxelHead> win/reinst: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1380 [13:37] <Calinou> try doing that before maybe
#1381 [13:37] <Calinou> also, did you run a pirated version of the game before buying it?
#1382 [13:37] <Calinou> that might prevent it from starting
#1383 [13:37] <Gingieeee> No I did not.
#1384 [13:38] * darthdrew15 [darthdrew15@notlogged] has joined #minecrafthelp
#1385 [13:39] <Gingieeee> It now says Log in Failed
#1386 [13:39] * darthdrew15 [darthdrew15@notlogged] has quit. (Client Quit)
#1387 [13:39] * darthdrew15 [darthdrew15@notlogged] has joined #minecrafthelp
#1388 [13:39] <mattym> Gingieeee does your login work at http://minecraft.net
#1389 [13:39] <Calinou> weird
#1390 [13:40] <Gingieeee> Yes
#1391 [13:40] <mattym> if it does
#1392 [13:40] * IrishMinecrafter [IrishMinecrafter@notlogged] has joined #minecrafthelp
#1393 [13:40] <mattym> try to play in the browser and see if that works
#1394 [13:40] <Calinou> Gingieeee: try starting the launcher as administrator
#1395 [13:40] <Calinou> (right click and select "run as administrator")
#1396 [13:40] <Calinou> or try playing in the browser..
#1397 [13:40] * netherport123 [netherport123@notlogged] has joined #minecrafthelp
#1398 [13:40] <netherport123> how do i switch my game from creative to survival
#1399 [13:40] <mattym> if you can get it to work in the browser, you should then be able to just use the launcher again
#1400 [13:40] <darthdrew15> Had trouble installing a mod. Ended up Reinstalling Minecraft on our MacBook. Now I can not find the saved worlds. Any recommendations?
#1401 [13:41] <Gingieeee> It says
#1402 [13:41] <mattym> netherport123 from within a world?
#1403 [13:41] <netherport123> yup
#1404 [13:41] <mattym> darthdrew15 did you back them up?
#1405 [13:41] <Calinou> darthdrew15: ~/Library/Application Support/minecraft
#1406 [13:41] * tina [tina@notlogged] has joined #minecrafthelp
#1407 [13:41] <Calinou> then "saves"
#1408 [13:41] <mattym> netherport123 did you enable cheats?
#1409 [13:41] <netherport123> yup
#1410 [13:41] <Calinou> /gamemode c
#1411 [13:41] <Calinou> /gamemode s
#1412 [13:41] <Calinou> for creative and survival
#1413 [13:41] <darthdrew15> Unfortunately, no.
#1414 [13:41] * tina [tina@notlogged] has quit. (Client Quit)
#1415 [13:41] <Gingieeee> ''Log In Failed' 'Play offline; (Not Downloaded)'
#1416 [13:41] <Calinou> ??> Gingieeee win/hosts
#1417 [13:42] <VoxelHead> Gingieeee: (win/hosts) You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#1418 [13:42] <VoxelHead> Gingieeee: (win/hosts) Hold down the Windows key, and press R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, and copy the contents onto Pastebin, and give us the resulting URL.
#1419 [13:42] <mattym> darthdrew15 when you reinstalled did you delete the whole folder?
#1420 [13:42] <Calinou> maybe try this
#1421 [13:42] <Calinou> darthdrew15: you're out of luck if you removed the whole "minecraft" directory, pretty much
#1422 [13:42] <netherport123> i typed in /gamemode <survial> [netherport123] but is says survial is not a valid number
#1423 [13:42] <Gingieeee> voxe
#1424 [13:42] <Calinou> might try data recovering tools if the world you want to recover is that important
#1425 [13:42] <Gingieeee> I did the thing before with the minecraft.net and the s3 thing
#1426 [13:42] <Calinou> netherport123: see what I said ;)
#1427 [13:42] <Gingieeee> there is none of that in the folder
#1428 [13:43] <mattym> netherport123 are you on the latest version of MC?
#1429 [13:43] <netherport123> yup
#1430 [13:43] <mattym> netherport123 try just /gamemode 0
#1431 [13:43] <netherport123> ok
#1432 [13:43] <mattym> nothing else
#1433 [13:43] <darthdrew15> Followed the instructions to reinstall. Kept the saves and put the rest in trash. Any way to take something out of trash?
#1434 [13:43] * netherport123 [netherport123@notlogged] has quit. (Client Quit)
#1435 [13:43] <mattym> where did you keep the saves?
#1436 [13:43] <Calinou> darthdrew15: right click => "restore"
#1437 [13:44] <Calinou> or just drag the files out of the trash
#1438 [13:44] <Calinou> ...if you didn't empty it yet
#1439 [13:44] <Gingieeee> Also on the online version, it also stops at 10%
#1440 [13:44] <darthdrew15> Thank you for your help.
#1441 [13:44] * darthdrew15 [darthdrew15@notlogged] has quit. (Quit: Web client closed)
#1442 [13:45] <mattym> Gingieeee if the online version is stopping there, then there has to be something on your computer blocking the network connection, please follow through with the instructions about the Hosts file
#1443 [13:45] <Gingieeee> Is it about the S3 amazon thing and the Minecraft.net thing
#1444 [13:45] <Gingieeee> because i have already done that
#1445 [13:45] <mattym> what do you mean?
#1446 [13:48] <platypuss100> hey mattym !!! here it is : http://pastebin.com/wQk0uwpU
#1447 [13:48] <mattym> ok gimme a sec to look it over
#1448 [13:48] <platypuss100> thank you sooo much
#1449 [13:48] * Corin is now known as Corin|away
#1450 [13:48] * Corin|away is now known as Corin
#1451 [13:49] <mattym> platypuss100 ok your problem here may be that your graphics card is extremely old
#1452 [13:49] <mattym> the first thing you may want to try is getting a driver update for it
#1453 [13:50] <Gingieeee> Since there is a problem with the online and the offline client stopping at the same point, could this be due to my java?
#1454 [13:50] <platypuss100> I see , do you think my directX need update too ?
#1455 [13:50] <mattym> Gingieeee it could be due to a lot of things
#1456 [13:51] <mattym> platypuss100 your directx is at the highest it can be
#1457 [13:51] <Gingieeee> then it is most likely your hosts file causing the issue. For Windows computers, you will need to go in and manually edit the hosts file in order to allow your computer to connect to the server. Navigate to the path C:\Windows\System32\drivers\etc. In that folder, you will see a file named hosts. Go into the hosts file and delete any lines that contain minecraft.net or s3.amazon.com.
#1458 [13:51] <mattym> you need to try and update your graphics driver, but that may not even help
#1459 [13:51] <Gingieeee> I have done this and there was none of this in the file
#1460 [13:51] <mattym> Gingieeee ok
#1461 [13:52] <mattym> platypuss100 im trying to find you the latest drivers you need
#1462 [13:52] <Gingieeee> Is there anything else you could reccommend?
#1463 [13:52] <mattym> Gingieeee try a java reinstall, not sure if thats the issue but it will help to rule it out
#1464 [13:53] <platypuss100> I appreciate your help, its been days that I am trying to get it going
#1465 [13:53] <Gingieeee> Okay
#1466 [13:54] <mattym> platypuss100 you will want to download and install Option 1 at the bottom of this page http://support.amd.com/us/gpudownload/windows/Legacy/Pages/radeonaiw_xp.aspx?type=2.4.1&product=2.4.1.3.13&lang=English
#1467 [13:55] <mattym> platypuss100 but keep in mind, that your graphics card doesnt meet the official system requirements, nor does it meed the minimum requirements list compiled by the other helpers here
#1468 [13:57] <platypuss100> thank you , at least I have a clue to what it is ...
#1469 [13:58] <mattym> like i said, try the update and hope for the best
#1470 [13:58] <Gingieeee> By the way does it help that i have played minecraft before on this computer but when i tried updating it no longer wanted to work for me, and stopped at 99% then following steps i have been told to now it stops at 10%
#1471 [13:58] <mattym> yeah Gingieeee ive taken that into consideration
#1472 [13:58] <mattym> its most likely something that has changed between the last time it had to download something an now
#1473 [13:58] <Gingieeee> Its asking me to update
#1474 [13:58] <mattym> Do so
#1475 [13:59] <Gingieeee> shall i try updating or not update and see if not updating works?
#1476 [13:59] <mattym> You will need to update
#1477 [13:59] * madmom [madmom@notlogged] has joined #minecrafthelp
#1478 [13:59] <mattym> Gingieeee also, how much free space is left on your hard disk?
#1479 [13:59] <madmom> when I try to open minecraft it loads then the screen goes black and wont open
#1480 [13:59] <Gingieeee> How do i find this out please
#1481 [14:00] <mattym> Gingieeee In my computer if you right click your hard drive, or just look at it, it should tell you how much space is free
#1482 [14:00] <mattym> madmom is this the first time your installing it or has it worked before?
#1483 [14:00] <Gingieeee> 1.36gb
#1484 [14:01] <Gingieeee> free
#1485 [14:01] <mattym> Out of?
#1486 [14:01] <madmom> It worked before then my son tryed to go to multi player and it quit working and just locks up my computer when we try to open it
#1487 [14:01] <Gingieeee> 9gb
#1488 [14:01] <Gingieeee> Oh wait
#1489 [14:01] <Gingieeee> thats recovery
#1490 [14:01] <mattym> lol
#1491 [14:01] <mattym> you want to look at drive C:
#1492 [14:02] <Gingieeee> 4.16gb
#1493 [14:02] <mattym> madmom is it possible he tried to install mods?
#1494 [14:02] <Gingieeee> free
#1495 [14:02] <madmom> I believe he did
#1496 [14:02] <mattym> ??> madmom forceupdate
#1497 [14:02] <VoxelHead> madmom: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#1498 [14:02] <Gingieeee> 289 out of
#1499 [14:02] <VoxelHead> madmom: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#1500 [14:03] <Gingieeee> ^
#1501 [14:03] <mattym> Gingieeee Ok that shouldnt be an issue, but sometimes computers do freak out if they have less than 10% free space left
#1502 [14:03] <Gingieeee> :P
#1503 [14:03] <Gingieeee> Any other things it could be
#1504 [14:03] <Gingieeee> other then firewall, hosts, java
#1505 [14:03] <mattym> you turned off norton yes?
#1506 [14:03] <Gingieeee> I turned the firewall off yes.
#1507 [14:03] <mattym> or "paused protection"
#1508 [14:04] <mattym> did you dissable norton tho, for testing
#1509 [14:04] <Gingieeee> Nope
#1510 [14:04] <mattym> try that
#1511 [14:05] <Gingieeee> Can you explain how?
#1512 [14:05] <mattym> not really sure
#1513 [14:05] <Gingieeee> Sorry im abit noobish at these things
#1514 [14:05] <mattym> there should be an icon in your tray that you can right clikc
#1515 [14:05] <mattym> click*
#1516 [14:05] <mattym> and it should have the option to dissable
#1517 [14:05] <Gingieeee> Ok
#1518 [14:05] <Gingieeee> disabled
#1519 [14:05] <mattym> try minecraft again
#1520 [14:05] <mattym> or maybe try deleting the files first
#1521 [14:06] <mattym> then try it again
#1522 [14:06] <mattym> madmom any luck?
#1523 [14:06] <Gingieeee> Still stops at 10%
#1524 [14:06] <mattym> Gingieeee did you delete the files in .minecraft first?
#1525 [14:06] <Gingieeee> When i delete the files
#1526 [14:06] <Gingieeee> it says log in failed not installed
#1527 [14:07] <mattym> hmm thats really odd
#1528 [14:07] <Gingieeee> Can you tell me singly what files to delete
#1529 [14:07] <Gingieeee> and what ones to keep
#1530 [14:07] * geno [geno@notlogged] has joined #minecrafthelp
#1531 [14:07] <madmom> No. I forced the update and then tried to open it again. Just a black screen
#1532 [14:07] <mattym> you only want to keep the saves folder
#1533 [14:07] <mattym> madmom does it go black right away, or after you log in?
#1534 [14:07] <Gingieeee> I deleted everything
#1535 [14:07] <Gingieeee> but the saves now
#1536 [14:08] <mattym> Gingieeee ok then try to launch it again
#1537 [14:08] <madmom> After I log in and it goes to the Mojang white page then just black.
#1538 [14:08] * Mikko_Zzz is now known as Mikko_blu
#1539 [14:08] <Gingieeee> Now it says log in failed
#1540 [14:08] <Gingieeee> like before
#1541 [14:08] <mattym> ok madmom try thise, follow the directions carefully
#1542 [14:08] <mattym> ??> madmom win/reinst
#1543 [14:08] <VoxelHead> madmom: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#1544 [14:08] <VoxelHead> madmom: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1545 [14:08] <geno> Ok so i need some help im new to the minecraft world and i bought the game but now i cannot get the launcher to connect to minecraft.net to download the game help please
#1546 [14:09] * platypuss100 [platypuss100@notlogged] has quit. (Quit: Web client closed)
#1547 [14:09] <mattym> geno can you try to login and play here http://minecraft.net/play
#1548 [14:09] <madmom> Dont want to sound stupid, but what is the window+r key
#1549 [14:09] <geno> when i do the browser play it just sits there forever on building terrain
#1550 [14:09] <Gingieeee> Right
#1551 [14:10] <mattym> Gingieeee Have you tried to migrate your account at all yet?
#1552 [14:10] <Gingieeee> I have got one of the files back
#1553 [14:10] <Gingieeee> I recovered Lastlogin
#1554 [14:10] <Gingieeee> And im currently on 73%
#1555 [14:10] <Gingieeee> what is a huge leap from 10% :P
#1556 [14:10] <mattym> Gingieeee have you also tried redownloading the launcher at all?
#1557 [14:10] <Gingieeee> 91%
#1558 [14:10] <Gingieeee> Yes several times
#1559 [14:11] <Gingieeee> Okay
#1560 [14:11] <Gingieeee> now im at the same point as before
#1561 [14:11] <mattym> geno Ok
#1562 [14:11] <Gingieeee> +I am currently stuck on 91% retrieving minecraft.jar
#1563 [14:12] <Gingieeee> But before i was getting stuck at 10% so its a big difference really
#1564 [14:12] <mattym> geno whats probably happening is that your firewall or antivirus is blocking the launcher, try dissabling both, and then try to launch minecraft again from the launcher, not the browser
#1565 [14:12] <mattym> Gingieeee yeah, but it still seems to be a network issue
#1566 [14:12] * minecraftrocks [minecraftrocks@notlogged] has joined #minecrafthelp
#1567 [14:12] <minecraftrocks> HOW DO I BUILD A PORTAL TO THE NETHER!
#1568 [14:12] <minecraftrocks> XD
#1569 [14:13] <mattym> First off stop with the caps
#1570 [14:13] <minecraftrocks> i need help with that
#1571 [14:13] <mattym> http://minecraftwiki.net has all teh info you can ever need
#1572 [14:13] <GreyVulpine> BUILD AN OBSIDIAN PORTAL, WITH A SPACE OF 2x3 IN THE MIDDLE
#1573 [14:13] <GreyVulpine> THEN LIGHT IT ON FIRE WITH FLINT AND STEEL
#1574 [14:13] <minecraftrocks> thanks
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#1576 [14:14] <mattym> GreyVulpine any further ideas for Gingieee's problem?
#1577 [14:14] <GreyVulpine> Stopping on particular files when downloading?
#1578 [14:14] <GreyVulpine> Almost always the fault of an antivirus.
#1579 [14:15] <Gingieeee> This may seem stupid
#1580 [14:15] <mattym> Checked all or at least mostly all of that
#1581 [14:15] <Gingieeee> but is there anyway to manually update minecraft without getting it through the client
#1582 [14:15] <GreyVulpine> No
#1583 [14:15] <mattym> not legaly
#1584 [14:16] <madmom> mattym thank you so much. It worked. I paid $20.00 for this game and was very upset when it quit working. You are a life saver
#1585 [14:17] <mattym> madmom Next time
#1586 [14:17] <mattym> if your son wants to install mods, make sure he reads all the info
#1587 [14:17] <madmom> I will do so. Thank you again.
#1588 [14:17] <Gingieeee> I tried deleting everything again, but it seems that it gets stuck at 11% again now.
#1589 [14:18] <geno> mattym still wont connect after i disable both
#1590 [14:18] <GreyVulpine> Gingieeee - What Antivirus do you run?
#1591 [14:18] <Gingieeee> Norton
#1592 [14:18] <mattym> geno did you download the launcher using Internet Explorere?
#1593 [14:18] <Gingieeee> But it disabled
#1594 [14:18] <geno> ys
#1595 [14:18] <geno> yes
#1596 [14:18] <GreyVulpine> Gingieeee - I'm betting there's some part of Norton that's not disabled completely
#1597 [14:18] <mattym> delete that, and download it again with another browser
#1598 [14:19] <GreyVulpine> You're showing the classic signs of an antivirus that's blocking lwjgl and minecraft.jar files
#1599 [14:19] <GreyVulpine> Both files have been known to be flagged as false positives
#1600 [14:20] <Gingieeee> I have turned norton completely off
#1601 [14:21] <Gingieeee> And now getting stuck at 9%
#1602 [14:21] <GreyVulpine> If you've turned Norton off, and that's your only Antivirus, then you have some other sort of security software blocking minecraft
#1603 [14:21] * evan [evan@notlogged] has joined #minecrafthelp
#1604 [14:22] <GreyVulpine> If you only have Norton, I'll stake my reputation on norton being not completely disabled
#1605 [14:22] <mattym> norton likes to hide stuff
#1606 [14:23] * Terrapinlogo [Terrapinlogo@notlogged] has joined #minecrafthelp
#1607 [14:23] <evan> how do I join a LAN world of mine craft?
#1608 [14:23] * Terrapinlogo [Terrapinlogo@notlogged] has quit. (Client Quit)
#1609 [14:23] <Gingieeee> Crashed at 11%
#1610 [14:24] <mattym> evan is someones on your network running one?
#1611 [14:24] <evan> yes
#1612 [14:24] <mattym> Are you and them running the same version of minecraft?
#1613 [14:25] <geno> ok downloaded firefox and tried it on that and still wont connect
#1614 [14:25] * minecrash [minecrash@notlogged] has joined #minecrafthelp
#1615 [14:25] <Gingieeee> This may seem silly, but does one of you helpers have skype then i can visually show you what I am doing?
#1616 [14:25] <evan> never mind,I thought you meant including me
#1617 [14:26] <mattym> evan what do you mean?
#1618 [14:26] <Gingieeee> ^^
#1619 [14:26] <minecrash> hello is there an order here or just ask question ????
#1620 [14:26] <mattym> just ask, we will get to it when we can
#1621 [14:26] <evan> I mean that im the only one running a LAN world
#1622 [14:27] <mattym> evan and is someone on your network trying to connect to it?
#1623 [14:27] <Gingieeee> mattym do you have skype?
#1624 [14:27] <mattym> Gingieeee no, sorry
#1625 [14:27] <Gingieeee> GreyVulpine?
#1626 [14:27] <GreyVulpine> Sorry, I don't use skype
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#1628 [14:27] <evan> yes they're right next to me
#1629 [14:28] <minecrash> ok thank you !!!! minecrash went into total crash uninstalled del complete off system tryed to reinstall and keeps crashing downloaded the minecraft exe file and went to run off line and it tells me it is not downloaded ????
#1630 [14:28] * Siodon [Siodon@notlogged] has joined #minecrafthelp
#1631 [14:28] <mattym> evan ok, are you both on the exact same version of minecraft
#1632 [14:28] <geno> mattym well downloaded firefox and tried it again and still not connecting
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#1634 [14:28] <mattym> geno does it work in the browser if you use firefox?
#1635 [14:28] <evan> yes, we are
#1636 [14:29] <mattym> evan ok and you have opened the game to LAN correct?
#1637 [14:29] <evan> yeah
#1638 [14:29] <Siodon> Hi, I haven't played minecraft in some time, but I came back today. Started up my server and my minecraft, but minecraft says it can't connect to my own server. I can see it running right in front of me but It wont connect. I tried running both in administrator.
#1639 [14:29] <mattym> ok, if the other person opens their multiplayer does it show your game?
#1640 [14:30] <evan> no
#1641 [14:30] <mattym> Siodon they both up to date?
#1642 [14:30] <Gingieeee> Matty i have messaged you a link to my screensharing
#1643 [14:30] <Gingieeee> So then you can see if i am doing it right
#1644 [14:30] <Siodon> Where can I check that, I suppose it was stupid of me, but I thought they updated by themselves.
#1645 [14:30] <evan> what do you mean by up to date
#1646 [14:31] <mattym> Siodon the client will give you the option to update, but to update the server you need to get the latest jar from http://minecraft.net/download
#1647 [14:31] <Siodon> Ok, trying an update, now.
#1648 [14:31] <mattym> Siodon first try that, also if you are running the server on the same machine as the client, use localhost as the adress
#1649 [14:32] <mattym> evan You are all running version 1.4.7 of the game yes?
#1650 [14:32] <evan> yes
#1651 [14:33] <mattym> ok, you or the people trying to connect probably need to dissable firewalls, or antivirus to allow yourself to be seen
#1652 [14:34] * Hedge [Hedge@notlogged] has joined #minecrafthelp
#1653 [14:34] <evan> ok,thankz
#1654 [14:34] * evan [evan@notlogged] has quit. (Quit: Web client closed)
#1655 [14:35] <Gingieeee> Matty
#1656 [14:35] * MEATSTICK917 [MEATSTICK917@notlogged] has joined #minecrafthelp
#1657 [14:35] <mattym> other windows
#1658 [14:35] <Gingieeee> are you the one connected to my screen veiwer?
#1659 [14:35] <mattym> yes, open the other tab up top
#1660 [14:36] <Gingieeee> If you like i can give you controll
#1661 [14:36] <Gingieeee> to see if you can resolve it
#1662 [14:36] * ac3xx [ac3xx@notlogged] has quit. (Quit: Computer has gone to sleep.)
#1663 [14:36] <MEATSTICK917> We are having trouble using weapons..the "e" button we normally use is not working. we tried controls ..we are in creative mode but cannot use the e button.
#1664 [14:37] * TheBadShepperd [TheBadShepperd@notlogged] has quit. (Ping timeout: 190 seconds)
#1665 [14:38] <mattym> weapons have no real use in creative, try using survival
#1666 [14:38] <geno> mattym thank you for all the help i think its gonna work ill be back if it doesnt your awesome but it prompted me to install java which i thought i already had but didnt again thank you
#1667 [14:38] <Siodon> Ok, when I replaced the Server_exe with the one I just downloaded, still nothing. Redownloaded the Launcher, nothing. I used localhost as the address, and I can connect, but no one else can.
#1668 [14:39] <MEATSTICK917> my kid says it's not weapons..he wants to use stuff..glowstone and a bucket of water. for the record, I have no idea about minecraft..my six year old is dicatating this for me
#1669 [14:41] * TheBadShepperd [TheBadShepperd@notlogged] has joined #minecrafthelp
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#1673 [14:43] <mattym> MEATSTICK917 try using the right click button
#1674 [14:43] * ttot [ttot@notlogged] has joined #minecrafthelp
#1675 [14:43] <ttot> it wont let me run on windows
#1676 [14:43] <mattym> Siodon for others to connect you will need to give them your external ip (found here http://ip-adress.com) and configure your ports for forwardi ng
#1677 [14:44] <ttot> how do get it to ru for windows 7
#1678 [14:45] <ttot> bghbkrjthuo
#1679 [14:45] <MEATSTICK917> tried right click. nothing...
#1680 [14:45] <Siodon> I did that, and I've port forwarded already.
#1681 [14:45] <Siodon> I am getting sad
#1682 [14:45] <Siodon> D:
#1683 [14:46] * ttot [ttot@notlogged] has quit. (Client Quit)
#1684 [14:47] <Siodon> i can check the ports to make sure nothing has changed. Which ones should be forwarded
#1685 [14:48] <mattym> 25565 is default, make sure your server machine still has the same internal IP
#1686 [14:48] <rymate1234> MEATSTICK917, try the "I" button
#1687 [14:48] <rymate1234> idk why
#1688 [14:48] * Bugboy1028 [Bugboy1028@notlogged] has quit. (Ping timeout: 380 seconds)
#1689 [14:48] <MEATSTICK917> OK I get what is happening. He said he wants to choose from that block that appears that has all the stuff he uses in it. that block doesnt show up.
#1690 [14:49] <mattym> you still in creative?
#1691 [14:50] <minecrash> will try back later going to try to do some more trouble shooting from the fatal error reports ????
#1692 [14:51] <MEATSTICK917> yes we are in creative.. he says he used to hit the E button and a files menu showed up..then he could get a bucket of water, or some other stuff . Now, he can't gain access to his stuff
#1693 [14:51] * calysta [calysta@notlogged] has joined #minecrafthelp
#1694 [14:52] <mattym> there are different Tabs int eh creative menu
#1695 [14:52] * calysta [calysta@notlogged] has quit. (Client Quit)
#1696 [14:52] <mattym> in the*
#1697 [14:52] <mattym> you need to go through them
#1698 [14:52] <MEATSTICK917> ok
#1699 [14:54] <MEATSTICK917> THANKS!
#1700 [14:54] * obey [obey@notlogged] has joined #minecrafthelp
#1701 [14:54] * Moose\Away is now known as Moose
#1702 [14:55] <obey> hello, when i try and do i command and it says you do not have permisson to use this command
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#1704 [14:55] * MEATSTICK917 [MEATSTICK917@notlogged] has quit. (Quit: Web client closed)
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#1706 [14:56] <captianbush> my minecraft account has been deleted
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#1709 [14:57] <captianbush> please help my minecraft account has been deleted and i cant get it back
#1710 [14:58] <GreyVulpine> File a customer support ticket at:
#1711 [14:58] <GreyVulpine> ??> mojang/email
#1712 [14:58] <GreyVulpine> ?? mojang/email
#1713 [14:58] <VoxelHead> mojang/email: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#1714 [14:58] <GreyVulpine> Make sure to include your transaction ID
#1715 [14:58] <captianbush> ok thank you i will be right back
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#1720 [14:59] <minecraftnoob123> i am trying to get the demo to work but am getting the "FAILED TO LAUNCH Fatal error occured (4) Permission denied: connect" error. I have googled the heck out of it, tried to disable ipv6, updated java, etc, but on 3 computers here, same errror. Update detected, if I click yes to update, I get that message. If I click "no," i get a meter and "done" but it hangs there. This seems common but I can't find a fix to work?
#1721 [14:59] <johnbeevers> hello
#1722 [15:00] <erik123> hello
#1723 [15:00] <GreyVulpine> minecraftnoob123 - On.. mac?
#1724 [15:00] <minecraftnoob123> (hello) :)
#1725 [15:00] <minecraftnoob123> i am on windows 7 64 trying on Chrome and IE (32)
#1726 [15:00] <minecraftnoob123> one computer on Win 8 64, tried with firefox, too
#1727 [15:00] <johnbeevers> I'm having issues trying to log in to minecraft.net/login - I've reset the password a few times and still get a message that the password is incorrect. Rebooted, cleared cookie cache etc. Same problem with IE and Chrome. Any thoughts? thanks guys
#1728 [15:00] <GreyVulpine> Usually that's either the result of a security software blocking minecraft, or.
#1729 [15:01] <minecraftnoob123> yea i disabled norton. norton on all pcs here
#1730 [15:01] <GreyVulpine> Well, the vast majority is from a security software, I can't think of another reason here
#1731 [15:01] <GreyVulpine> As a test, try uninstalling norton
#1732 [15:01] <erik123> my minecraft has crasched when I joined
#1733 [15:02] <GreyVulpine> erik123 - Post the crash report to www.pastebin.com and give us the URL so that we may read it
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#1735 [15:03] <johnbeevers> any advice anyone can offer much appreciated
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#1737 [15:03] <minecraftnoob123> uggh. uninstall norton. I guess I could just light a match to my computer. :)
#1738 [15:03] <GreyVulpine> Yeah, norton's a pain in the behind to uninstall
#1739 [15:04] <GreyVulpine> Been a thorn in our sides as well
#1740 [15:04] <minecraftnoob123> i can't find anyone commonly complaining about norton and minecraft, and have disabled the entire thing. I guess I can try in a VM with no security software...
#1741 [15:04] <GreyVulpine> Sure.
#1742 [15:04] * Evil_Giygas [Evil_Giygas@notlogged] has joined #minecrafthelp
#1743 [15:04] <minecraftnoob123> that's a next step, i guess. :) thanks. now all I'll have to do is teach my 9 year old how to launch a virtual machine to play minecraft. :)
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#1746 [15:04] <Evil_Giygas> I need help, 2 days and my password is not working, its like if someone changed it
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#1748 [15:05] <GreyVulpine> A number of AVs have given us trouble around here. Norton, AVG, and several others are problems here
#1749 [15:05] <GreyVulpine> Evil_Giygas - Using a minecraft.net account?
#1750 [15:05] <minecraftnoob123> does it generally only affect the demo, or is it the paid version, too?
#1751 [15:05] <GreyVulpine> minecraftnoob123 - Both
#1752 [15:05] <Evil_Giygas> no I beleive it was before you could use minecraft.net account
#1753 [15:05] <GreyVulpine> Essentially, they use the same files
#1754 [15:05] <minecraftnoob123> k. will try on a clean vm and go from there. thanks and have a great weekend
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#1756 [15:06] <GreyVulpine> Evil_Giygas - Er, what?
#1757 [15:06] <Evil_Giygas> um I always used to log in with my username and password..
#1758 [15:06] <GreyVulpine> Couple years ago, back in alpha and beta, any minecraft accounts you made were just minecraft.net accounts. Since the release of minecraft, all new accounts are mojang.com accounts
#1759 [15:06] <Evil_Giygas> nm I thought something else
#1760 [15:07] * worldmc is now known as worldmc|off
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#1762 [15:07] <GreyVulpine> Old minecraft.net accounts used your minecraft username as your username to log in. New mojang.com accounts use your email address instead
#1763 [15:07] <Evil_Giygas> you can log in using your emails now, thats what I though you were refering, anyways yea its a minecraft.net account
#1764 [15:07] * Naxxthan [Naxxthan@notlogged] has joined #minecrafthelp
#1765 [15:07] <GreyVulpine> And you can't log into the launcher, nor the minecraft.net website?
#1766 [15:08] * ncfriend_ [ncfriend_@notlogged] has joined #minecrafthelp
#1767 [15:08] <Evil_Giygas> exactly
#1768 [15:08] <GreyVulpine> You've also tried resetting your password through: http://minecraft.net/resetpassword
#1769 [15:08] <GreyVulpine> You've also tried resetting your password through: http://minecraft.net/resetpassword
#1770 [15:08] * ncfriend_ [ncfriend_@notlogged] has left #minecrafthelp
#1771 [15:08] <Evil_Giygas> yea but i'm not receiving any password reset information to my email used with my account
#1772 [15:09] <GreyVulpine> Then you'll most likely need to head to Mojang Support, and file a customer support ticket.
#1773 [15:09] <GreyVulpine> You can find that information here: http://help.mojang.com/customer/portal/articles/542001
#1774 [15:10] <johnbeevers> My problem is a bit similar to Evil's but I get my password reset emails and can log in to the launcher fine, just not the browser. Tried adding the URL to the trusted sites, tried rebooting - can't think what else to try now. It used to work.
#1775 [15:10] <GreyVulpine> johnbeevers - I'm sorry, what exactly happens in the browser?
#1776 [15:11] <Evil_Giygas> ugh, my transaction id..it was so long ago I just don't know where it is, I think I saved it in my old computer -_-
#1777 [15:11] <johnbeevers> I get the message that the password is incorrect and get put back to re-enter the username/password
#1778 [15:11] <Naxxthan> Hello. Today my Java has updated and now i can't open minecraft. But my Girlfriend can. Anyone know where the mistake is from? minecraft or java?
#1779 [15:11] <johnbeevers> I know the pwd is correct - I've reset it twice
#1780 [15:11] <GreyVulpine> johnbeevers - Tried resetting your password and using a simplier one?
#1781 [15:11] <mattym> Naxxthan Are you on different computers?
#1782 [15:11] <captianbush> greyvulpine when do you think i will get the email back to recover my account since it got deleted?
#1783 [15:11] <johnbeevers> yep. one finger typing :)
#1784 [15:12] <GreyVulpine> captianbush - http://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1785 [15:12] <GreyVulpine> captianbush - If you filed a customer support ticket through:
#1786 [15:12] <GreyVulpine> ??> captianbush mojang/email
#1787 [15:12] <VoxelHead> captianbush: (mojang/email) You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#1788 [15:13] <Naxxthan> how can i write a pm back-.-?
#1789 [15:13] <captianbush> ya i just did the email to them and thank you for the links
#1790 [15:13] <mattym> jsut append my name to the front of the massage
#1791 [15:14] <Naxxthan> mattym its the same computer
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#1793 [15:14] <mattym> Naxxthan but one account does work, and the other does not?
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#1795 [15:16] <Naxxthan> <mattym> ah i thought wrong. i on my computer and she is on her computer,..the problem is only on my computer
#1796 [15:16] <mattym> ??> Naxxthan forceupdate
#1797 [15:16] <VoxelHead> Naxxthan: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#1798 [15:16] <VoxelHead> Naxxthan: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#1799 [15:16] <mattym> try that first Naxxthan ^
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#1801 [15:20] <Naxxthan> mattym I can't open the launcher too. this is there if i click on minecraft: Launch4j The Registry refers to a nonexistent Java Runtime Evirnoment installation or the runtime is corrupted. Das System kann die angegebene Datei nicht finden.
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#1803 [15:21] <GreyVulpine> Yeah, looks like your java installation is corrupt
#1804 [15:21] <Naxxthan> mattym but i install java three oder five times correctly
#1805 [15:21] <mattym> Naxxthan are you launching from he EXE or a bat file?
#1806 [15:21] <Naxxthan> exe
#1807 [15:21] <mattym> Mac?
#1808 [15:22] <Naxxthan> windows 7
#1809 [15:22] <GreyVulpine> That's a PC error
#1810 [15:22] <GreyVulpine> Happens when the Java VM is trying to be initialized, but is failing. A completely uninstall/reinstall of java is in order.
#1811 [15:22] <GreyVulpine> I'd also recommend
#1812 [15:22] <GreyVulpine> ?? win/javara
#1813 [15:22] <VoxelHead> win/javara: JavaRa is a tool for removing broken Java installations. If your java installation is failing with errors, running JavaRa might clear them up.
#1814 [15:22] <VoxelHead> win/javara: JavaRa's info is at http://singularlabs.com/software/javara/
#1815 [15:23] <Naxxthan> i'm german and so i must ask: corrupt like crash or infected
#1816 [15:23] <Naxxthan> i'm german and so i must ask: corrupt like crash or infected
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#1818 [15:23] <GreyVulpine> Corrupt like bad installation/crash
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#1820 [15:26] <Naxxthan> ok thanks
#1821 [15:27] <Brenden_> Hi I cant get minecraft demo to run on my 2012 Mac and I have the most recent version of java. Using Safari. How do I get it to work?
#1822 [15:28] <GreyVulpine> The demo has a known issue with running on macs, since apple has disabled the java web applet, due to a security vulnerability on java.
#1823 [15:28] <Brenden_> So if I was to buy the game would it run?
#1824 [15:28] <GreyVulpine> Most likely, yes.
#1825 [15:29] <Morrolan> (You'd have to use the standalone version, and the one in the browser, though.)
#1826 [15:29] <GreyVulpine> Apple has another security application that has been known to block minecraft, so I'd recommend reading:
#1827 [15:29] <GreyVulpine> http://help.mojang.com/customer/portal/articles/901687-error-minecraft-is-damaged
#1828 [15:29] <Morrolan> s/and/and nto
#1829 [15:29] * Mathyboy1028 is now known as Bugboy1028
#1830 [15:29] <GreyVulpine> If and when you should purchase minecraft, the standalone launcher will run into that issue ^
#1831 [15:29] <Brenden_> Thanks I appreciate the help
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#1844 [15:45] <justina55a5in> when i downloaded my prepaid card it work so after that i downloaded minecraft launcher then when i try to login it says login faild not downloaded
#1845 [15:45] <xales> Did you buy Minecraft?
#1846 [15:45] <justina55a5in> yes i went to gamestop to buy the card
#1847 [15:45] * olvboy08 [olvboy08@notlogged] has joined #minecrafthelp
#1848 [15:45] <xales> Did you redeem it?
#1849 [15:45] <justina55a5in> yes
#1850 [15:46] <xales> Are you logging in to the account you redeemed it on, using your email address as the username and the correct password?
#1851 [15:46] <justina55a5in> yes i did that
#1852 [15:46] * marshall [marshall@notlogged] has joined #minecrafthelp
#1853 [15:46] <xales> If you did all of those things, it wouldn't say "Login Failed".
#1854 [15:46] <xales> When you redeemed the card, did you create a Minecraft profile name?
#1855 [15:46] * mouldy-ipad [mouldy-ipad@notlogged] has joined #minecrafthelp
#1856 [15:47] <MyPandaNOMyPanda> I tryed to download a mod and it didnt work so I tryed to remove it but it screwed up my entire Minecraft and I couldn't find my Minecraft launcher
#1857 [15:47] <justina55a5in> i hit use your minecraft username
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#1859 [15:47] <xales> ??> MyPandaNOMyPanda forceupdate
#1860 [15:47] <VoxelHead> MyPandaNOMyPanda: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#1861 [15:47] <VoxelHead> MyPandaNOMyPanda: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#1862 [15:47] <xales> justina55a5in - Log in to your account at https://account.mojang.com/me
#1863 [15:48] <xales> justina55a5in: It should say "My Games" and "My Gift Codes" and under "My Games" it will list Minecraft, with the date you purchased it, and a profile name. Do you see that?
#1864 [15:48] <Desert_Dutchman> Hi, I am having issues connecting to servers. I can't connect to my localhost or any other server. I haven't changed passwords. I tried deleting my .minecraft floder and having a fresh go at it, but no success. I keep getting this error: Failed to login: java.io.FileNotFoundException: http://session.minecraft.net/game/joinserver.jsp?user=Desert_Dutchman&sessionId=bbd976f464ea84e61ac76aac8eecb5e231ef186&serverId=44adb5
#1865 [15:48] <justina55a5in> i did and i try to login again
#1866 [15:48] <justina55a5in> then it said login failed not downloaded
#1867 [15:48] <xales> justina55a5in: Read what I just said.
#1868 [15:48] * Steve[work] [Steve[work]@notlogged] has joined #minecrafthelp
#1869 [15:48] <justina55a5in> ok
#1870 [15:48] <xales> Desert_Dutchman: It says that when you try to connect to servers /other/ than the one you are trying to run?
#1871 [15:49] <Desert_Dutchman> yes
#1872 [15:49] <marshall> Hey everyone I have been having the black screen problem I have tried deleting my .minecraft folder and uploading minecraft etc. what should I do
#1873 [15:49] <xales> marshall: Has Minecraft worked before?
#1874 [15:49] <marshall> yes I used to play all the time
#1875 [15:49] <Desert_Dutchman> yes, this is the first time i have had that problem
#1876 [15:49] <xales> marshall: On that computer?
#1877 [15:49] <justina55a5in> i did not work
#1878 [15:49] <xales> justina55a5in: You were not able to log in?
#1879 [15:50] <justina55a5in> no i am not
#1880 [15:50] <xales> Desert_Dutchman: Are you launching Minecraft using the official launcher? Have you tried to install any mods?
#1881 [15:50] <Desert_Dutchman> Yes, I am using the official launcher, I don't have any mods installed currently
#1882 [15:50] <xales> justina55a5in: You are not able to log in to your account at https://account.mojang.com/me ?
#1883 [15:50] <justina55a5in> i try again said account migrated
#1884 [15:51] <marshall> well I put minecraft in the recycling box due to low disk space then we took the Pc to a guy who did a bunch of stuff to the computer and now it runs way faster and no i have no mods
#1885 [15:52] <xales> marshall: If you can't get Minecraft to work after they made changes to it, you should have them help you with it.
#1886 [15:52] <xales> If you're just missing mods, then neither we nor they can help you with that.
#1887 [15:52] <xales> justina55a5in: Are you able to log in to your account at https://account.mojang.com/me ?
#1888 [15:52] <xales> Desert_Dutchman: Try a different server...
#1889 [15:52] <justina55a5in> no
#1890 [15:53] <xales> justina55a5in: Then your email address or password is wrong.
#1891 [15:53] <justina55a5in> well im alrety login
#1892 [15:53] <Desert_Dutchman> I have tried at least 5 different servers, same error.
#1893 [15:53] <marshall> we've called the people and they've told us a bunch of stuff to do... such as get the latest Java and stuff and They cant figure it out either
#1894 [15:53] <justina55a5in> the minecraft is the trouble
#1895 [15:53] <xales> justina55a5in: You're already logged in when you go to https://account.mojang.com/ ?
#1896 [15:53] <justina55a5in> yes
#1897 [15:53] <xales> marshall: Ask them to help you update the graphics card driver.
#1898 [15:53] <xales> justina55a5in: When you go to that link, do you see a page that looks like this, without the red box? http://forevernothing.com/mcacct.png
#1899 [15:54] <marshall> we already did that
#1900 [15:54] <xales> ??> marshall win/reinst
#1901 [15:54] <VoxelHead> marshall: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#1902 [15:54] <VoxelHead> marshall: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1903 [15:54] <justina55a5in> no has red box
#1904 [15:55] <xales> justina55a5in: You don't get it.
#1905 [15:55] <xales> justina55a5in: This here, is a picture, of what you should see: http://forevernothing.com/mcacct.png
#1906 [15:55] * TC|Sleep|Finally is now known as TyanColte
#1907 [15:55] <xales> You should see a page like that, WITHOUT A RED BOX, when you go here: https://account.mojang.com/me
#1908 [15:55] * LildirtIsBroken [LildirtIsBroken@notlogged] has joined #minecrafthelp
#1909 [15:55] <xales> Is that what you see?
#1910 [15:55] <justina55a5in> ok
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#1912 [15:55] <marshall> IVoxelHead I already tried but when I try again it still comes up black
#1913 [15:57] <xales> justina55a5in: Hello?
#1914 [15:57] <xales> ??> marshall win/dxdiag
#1915 [15:57] <VoxelHead> marshall: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1916 [15:57] <VoxelHead> marshall: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#1917 [15:57] * mattym is now known as mattym|away
#1918 [15:57] <justina55a5in> hi
#1919 [15:57] <xales> justina55a5in: You need to answer my question.
#1920 [15:57] <justina55a5in> what was it again
#1921 [15:57] <xales> justina55a5in: If you can't figure out these very simply questions I am asking you, you will have to resolve the problem on your own, or hire a professional.
#1922 [15:58] <justina55a5in> sorry
#1923 [15:58] <justina55a5in> i saw the link
#1924 [15:58] <xales> This link will take you to a PICTURE of a website. There is a red box drawn on it. http://forevernothing.com/mcacct.png
#1925 [15:59] <xales> When you go to this link, you will go to that website. It should show you the SAME THING, without a red box. https://account.mojang.com/me
#1926 [15:59] <xales> When you go to this link, you will go to that website. It should show you the SAME THING, without a red box. https://account.mojang.com/me
#1927 [15:59] * Desert_Dutchman [Desert_Dutchman@notlogged] has left #minecrafthelp
#1928 [15:59] <xales> The only difference is, on that website, it will say your Minecraft Profile Name
#1929 [15:59] <justina55a5in> yes i see
#1930 [15:59] <xales> Do you see where it says Profile Name?
#1931 [15:59] <justina55a5in> jes
#1932 [15:59] <xales> What does it say?
#1933 [16:00] <justina55a5in> it says justina55a5in
#1934 [16:00] <xales> Okay.
#1935 [16:00] <xales> Now, when you sign into the Minecraft download, where it was saying "Login Failed" and "Not Downloaded"
#1936 [16:01] <xales> You need to use, in the username box, your EMAIL ADDRESS and the same password you set up when you registered.
#1937 [16:01] <xales> If you are using the correct email address and password, it should work.
#1938 [16:01] <xales> If it does not work, try changing your password.
#1939 [16:01] <justina55a5in> login faild is where your info should be typed in then not downloaded under login
#1940 [16:01] <marshall> VoxelHead http://pastebin.com/NKpyr6ju
#1941 [16:01] <xales> Close it and open it again.
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#1943 [16:02] <xales> marshall: One moment.
#1944 [16:02] <marshall> ok
#1945 [16:03] <xales> marshall: Go here and click "Catalyst Software Suite". Download and install it. http://support.amd.com/us/gpudownload/Pages/radeon-prer300-xp.aspx
#1946 [16:03] <justina55a5in> it says your account has been migrated
#1947 [16:03] <xales> justina55a5in: You have to use your EMAIL ADDRESS where it says Username.
#1948 [16:03] * warchicken [warchicken@notlogged] has quit. (Ping timeout: 190 seconds)
#1949 [16:05] <marshall> one sec its instaling
#1950 [16:05] <xales> After it installs you will need to reboot your computer.
#1951 [16:05] <marshall> ok then what
#1952 [16:05] <xales> Then try running Minecraft again...
#1953 [16:05] <marshall> ok
#1954 [16:05] <marshall> should I run it
#1955 [16:06] <xales> Yes.
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#1957 [16:08] <justina55a5in> still not working
#1958 [16:08] <marshall_> can I get that link one more time
#1959 [16:08] <marshall_> I had to login to admin
#1960 [16:09] <xales> http://support.amd.com/us/gpudownload/Pages/radeon-prer300-xp.aspx
#1961 [16:09] <marshall_> thanks
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#1963 [16:14] * marshall_ [marshall_@notlogged] has quit. (Ping timeout: 180 seconds)
#1964 [16:15] * marshall [marshall@notlogged] has quit. (Ping timeout: 180 seconds)
#1965 [16:16] <justina55a5in> i rest my password and still not workin
#1966 [16:16] <xales> Are you logging in with your EMAIL ADDRESS?
#1967 [16:16] * Smanly|Away is now known as Smanly
#1968 [16:17] <justina55a5in> yes
#1969 [16:17] <xales> Do you have any firewall/antimalware software installed?
#1970 [16:17] <justina55a5in> yes
#1971 [16:18] <xales> What, specifically?
#1972 [16:19] <justina55a5in> dont no when i bought this computer they did not tell me wht king
#1973 [16:19] * marshall [marshall@notlogged] has joined #minecrafthelp
#1974 [16:19] <justina55a5in> wht kind
#1975 [16:19] <marshall> It still went black but this time the window closed after it went black
#1976 [16:21] <marshall> @xales
#1977 [16:22] <xales> justina55a5in: Well, you should know, as it's your computer and it's probably one of the programs running on it.
#1978 [16:22] <justina55a5in> true
#1979 [16:22] <xales> marshall - Are you able to play in your web browser, at http://minecraft.net/play
#1980 [16:22] * MyPandaNOMyPanda [MyPandaNOMyPanda@notlogged] has quit. (Ping timeout: 180 seconds)
#1981 [16:23] <marshall> no that screen just flashes black then goes white
#1982 [16:24] <xales> Okay.
#1983 [16:24] <xales> Do you know how to uninstall programs?
#1984 [16:24] <marshall> just put them in the recycling bin and delete right?
#1985 [16:24] <xales> Nope.
#1986 [16:24] <marshall> how?
#1987 [16:25] <xales> Go to Control Panel, and then "Add and Remove Programs"
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#1989 [16:26] <marshall> where's control panel?
#1990 [16:26] <xales> ._.
#1991 [16:26] <marshall> sorry im not really a computer guy
#1992 [16:27] <xales> It should be in the Start Menu. If not, go to My Computer and in the box where you can type near the top, where it says My Computer, start typing Control Panel, and it will drop down with a suggestion. Click the suggestion.
#1993 [16:28] <marshall> k im in add and remove programs
#1994 [16:28] <justina55a5in> its not lettin me do anything
#1995 [16:29] * Disori|off is now known as Disori
#1996 [16:29] <marshall> now what?
#1997 [16:29] <xales> justina55a5in: What isn't?
#1998 [16:29] <xales> marshall: Find anything that says Java, and uninstall it.
#1999 [16:30] <marshall> ok
#2000 [16:31] <marshall> ok i did that now what?
#2001 [16:31] * justina55a5in [justina55a5in@notlogged] has quit. (Ping timeout: 180 seconds)
#2002 [16:31] <xales> Now, go to http://java.com/ and install the latest version of Java.
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#2007 [16:41] <NinjaKirby> Why have web designers forgotten the functionality of Radio buttons to that of Tick boxes.
#2008 [16:42] * bill [bill@notlogged] has quit. (Ping timeout: 180 seconds)
#2009 [16:44] * NinjaKirby ponders if that Notice in #minecraft applies here too
#2009 [16:44] * touchIRCuser [touchIRCuser@notlogged] has joined #minecrafthelp
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#2011 [16:45] <marshall> xales
#2012 [16:45] <marshall> should I try opening minecraft again? I installed it
#2013 [16:45] * germandude8 [germandude8@notlogged] has joined #minecrafthelp
#2014 [16:45] <xales> Yes
#2015 [16:46] <germandude8> why is minecraft not producing sound?
#2016 [16:46] <marshall> it failed but it gave me a new error message
#2017 [16:47] <xales> germandude8: Is the sound muted?
#2018 [16:47] <germandude8> no
#2019 [16:47] <xales> marshall: What error message? If it's more than one or two lines long, please use http://pastebin.com/ to paste it and share the link with us.
#2020 [16:48] <germandude8> i have looked up almost all of the tutorials on sound not working but none of them are working
#2021 [16:48] <xales> germandude8: Are you on Windows?
#2022 [16:48] <germandude8> ja windows 7
#2023 [16:48] <marshall> http://pastebin.com/ztAvNQ23
#2024 [16:49] <xales> marshall: Okay - try this again:
#2025 [16:49] <xales> ??> marshall win/dxdiag
#2026 [16:49] <VoxelHead> marshall: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2027 [16:49] <VoxelHead> marshall: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#2028 [16:49] <xales> germandude8: One moment please.
#2029 [16:49] <germandude8> k
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#2035 [16:51] <marshall> http://pastebin.com/jaERT3ZU
#2036 [16:51] <marshall> http://pastebin.com/jaERT3ZU
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#2041 [16:54] <EkalbEkalb> I am a newbie. Just downloaded Minecraft,
#2042 [16:54] * mouldy-ipad [mouldy-ipad@notlogged] has joined #minecrafthelp
#2043 [16:54] <EkalbEkalb> a screen pops up and I can login
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#2045 [16:54] <EkalbEkalb> but then the window dissappears
#2046 [16:54] <EkalbEkalb> What am i doing wrong?
#2047 [16:55] <Grim_Reaper> Do you have java installed, and are you running any anti viruses?
#2048 [16:56] <EkalbEkalb> I did download Java 7, but I read that it may cause problems so I uninstalled it and installed Java 6. I am running Panda Antivirus
#2049 [16:56] <Grim_Reaper> You're right about using java 1.6 instead of 7. Anyway try disabling panda anti virus for a short while and see if Minecraft runs while it's turned off
#2050 [16:56] <marshall> xales?
#2051 [16:57] <EkalbEkalb> Just disabled it, but it still just disappears.
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#2053 [16:57] <Grim_Reaper> Ok. Is this after you try login? Is there a black screen at all? or does it simply just vanish?
#2054 [16:57] <germandude8> minecraft has stopped producing sound can anyone help?
#2055 [16:58] * Lord_J_Man [Lord_J_Man@notlogged] has joined #minecrafthelp
#2056 [16:58] <Stary2001> Java 1.6? brain segmentation fault
#2057 [16:58] <Stary2001> Java 1.6? brain segmentation fault
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#2059 [16:58] <Grim_Reaper> germandude8 please check your game settings to see if sound is enabled
#2060 [16:59] <germandude8> yes sound is enabled
#2061 [16:59] <EkalbEkalb> yes, the login screen pops up, I force the downloads, and they download fine, then the screen disappears.
#2062 [16:59] <Grim_Reaper> Does it dissappear after a specific file at all?
#2063 [16:59] * Lord_J_Man [Lord_J_Man@notlogged] has quit. (Client Quit)
#2064 [17:00] <EkalbEkalb> the words logging in flash in the box for a second and then the window closes
#2065 [17:00] <Grim_Reaper> Ok. I assume you're running windows EkalbEkalb?
#2066 [17:01] <Grim_Reaper> germandude8, while minecraft is open, please check your windows sound settings to see if the sound for Minecraft is disabled there. | It'll look something like this (assumin g you are running windows) http://i.imgur.com/TH2RgHb.png
#2067 [17:01] <EkalbEkalb> Yes, windows Vista Home Premium
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#2069 [17:01] <Grim_Reaper> Ok. Could you please do the following for me
#2070 [17:01] <Grim_Reaper> ??> EkalbEkalb win/dxdiag
#2071 [17:01] <VoxelHead> EkalbEkalb: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2072 [17:01] <VoxelHead> EkalbEkalb: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
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#2075 [17:02] <germandude8> that worked! thankyou so much!
#2076 [17:03] <Grim_Reaper> Hehe
#2077 [17:03] * marshall_ [marshall_@notlogged] has joined #minecrafthelp
#2078 [17:03] <marshall_> xales
#2079 [17:04] <xales> marshall_: sorry
#2080 [17:04] <xales> one sec
#2081 [17:04] <marshall_> you're good
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#2083 [17:04] <marshall_> k
#2084 [17:04] <xales> Okay.
#2085 [17:04] <xales> marshall_: Right click on your desktop background and click Properties
#2086 [17:05] <EkalbEkalb> Yes, windows Vista Home Premium
#2087 [17:05] <xales> marshall_: Make sure you're in the Settings tab
#2088 [17:05] <xales> marshall_: Then, click Advanced
#2089 [17:05] <EkalbEkalb> Here you are Grim Reaper
#2090 [17:05] <xales> marshall_: Go to the tab that says "Troubleshoot"
#2091 [17:05] <EkalbEkalb> http://pastebin.com/cEyx86gc
#2092 [17:05] <Grim_Reaper> Thanks EkalbEkalb. Just a moment =]
#2093 [17:05] <xales> Then, move the "Hardware Acceleration" slider down to 50%
#2094 [17:05] <xales> Try running Minecraft again after you click OK/Apply on all of those boxes.
#2095 [17:06] <xales> If that doesn't work, go back and move it to 0%, then try it again
#2096 [17:06] * marshall__ [marshall__@notlogged] has joined #minecrafthelp
#2097 [17:06] <marshall__> sorry xales i lost your last comment
#2098 [17:06] <Grim_Reaper> Ok EkalbEkalb. Well going by your graphics card and such, you seem to be safe on that side as far as I know. I presume you can play other games with that laptop. Anyway lets try see if a reinstall of java will help
#2099 [17:07] <Grim_Reaper> First, please uninstall ALL current installed bits of java on your computer
#2100 [17:07] <EkalbEkalb> ok doing it now...
#2101 [17:07] <Grim_Reaper> After that is done. Please download java 1.6 from here
#2102 [17:07] <Grim_Reaper> ?? java/1.6
#2103 [17:07] <VoxelHead> java/1.6: To get the current version of Java 1.6 for nearly any platform, go here: http://java.com/en/download/manual_v6.jsp
#2104 [17:08] <Grim_Reaper> Once that is done, please restart your laptop, and try running Minecraft again. If this still does not work, let me know and I'll give you some more possible fixes =]
#2105 [17:08] <xales> marshall__: http://pastebin.com/MWf1bnn4
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#2107 [17:08] <EkalbEkalb> okay, will check back with you in a little while. Thank you!
#2108 [17:08] <Grim_Reaper> Sure and goodluck :3
#2109 [17:08] * sharp410 [sharp410@notlogged] has joined #minecrafthelp
#2110 [17:10] <sharp410> Can you help me with a bug crash on FTB regarding not being able to start and load a game.
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#2115 [17:11] <xales> sharp410: We can't help with mods, sorry. Try #ftb or #direwolf20 perhaps
#2116 [17:11] <sharp410> roger. thank you
#2117 [17:11] <sharp410> roger. thank you
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#2121 [17:12] <marshall__> I just did both and neither worked. But it didnt send an error report for 0% and the screen stayed black
#2122 [17:14] <wingsoffire> I just bought minecraft. When I try to dig it give me a message that says unknown command, try/help for a list of command How do I fix this
#2123 [17:14] * SurpriseTRex [SurpriseTRex@notlogged] has quit. (Ping timeout: 202 seconds)
#2124 [17:15] <xales> wingsoffire: How are you launching Minecraft?
#2125 [17:15] * ROWDYROBINSON [ROWDYROBINSON@notlogged] has joined #minecrafthelp
#2126 [17:15] * ROWDYROBINSON [ROWDYROBINSON@notlogged] has quit. (Client Quit)
#2127 [17:16] <xales> marshall__: I have no idea what else you'd really be able to do. The problem is that your computer barely meets the minimum requirements for Minecraft.
#2128 [17:16] <wingsoffire> minecraft.net
#2129 [17:16] <xales> wingsoffire: Try downloading it: http://minecraft.net/download
#2130 [17:16] <El_Viejo> I'm not too familiar with this game; my six year old son plays it. It was working well since Christmas but a few weeks ago it started to crash on him. I have a the crash log, but I don't know what to do with it or who to talk to to get help.
#2131 [17:16] <marshall__> ok
#2132 [17:16] <xales> marshall__: Actually, wait - see if you can run it in your browser at http://minecraft.net/play
#2133 [17:16] <Gone_Ralex> ??> El_Viejo pastebin
#2134 [17:16] <VoxelHead> El_Viejo: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#2135 [17:16] <marshall__> ok thanks for the help
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#2137 [17:16] <Gone_Ralex> El_Viejo, please do that with the crash report and link us the page it takes you here so we can help you
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#2140 [17:18] <wingsoffire> It still gives me the same command mode
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#2142 [17:18] * cmiller0713 [cmiller0713@notlogged] has joined #minecrafthelp
#2143 [17:19] <xales> ??> wingsoffire win/reinst
#2144 [17:19] <VoxelHead> wingsoffire: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#2145 [17:19] <VoxelHead> wingsoffire: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#2147 [17:19] * mouldy-ipad [mouldy-ipad@notlogged] has quit. (Ping timeout: 202 seconds)
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#2149 [17:20] <El_Viejo> http://pastebin.com/VXTZD4kR
#2150 [17:21] <xales> El_Viejo - try this:
#2151 [17:21] <xales> ??> El_Viejo forceupdate
#2152 [17:21] <VoxelHead> El_Viejo: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#2153 [17:21] <VoxelHead> El_Viejo: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
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#2156 [17:21] <Lord_Ralex> xales, it is the key issue
#2157 [17:21] * EkalbEkalb [EkalbEkalb@notlogged] has quit. (Ping timeout: 180 seconds)
#2158 [17:21] <xales> Lord_Ralex: I don't know what the key issue is :p
#2159 [17:22] <hdm> cannot log into game...keep getting error login failed, yet I can log in on line no problem
#2160 [17:22] <Lord_Ralex> one of the keys is set to something invalid
#2161 [17:22] * DragonBlueClaw [DragonBlueClaw@notlogged] has quit. (Quit: Web client closed)
#2162 [17:22] <Lord_Ralex> ??< index
#2163 [17:22] <xales> oh
#2164 [17:22] <Lord_Ralex> ??> El_Viejo deloptions
#2165 [17:22] <VoxelHead> El_Viejo: (deloptions) You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the files called 'options.txt'.
#2166 [17:22] * nipper [nipper@notlogged] has joined #minecrafthelp
#2167 [17:22] <xales> hdm: Are you logging in with the same email/password as you use online?
#2168 [17:23] <hdm> yes, same email and password
#2169 [17:23] <Lord_Ralex> El_Viejo, can you do that for us there?
#2170 [17:23] <xales> hdm: Go to https://account.mojang.com/me - it should list Minecraft under "My Games" along with a Profile Name.
#2171 [17:23] <xales> hdm: What does it say under Profile Name?
#2172 [17:24] * Lunatrius [Lunatrius@notlogged] has quit. (Ping timeout: 190 seconds)
#2173 [17:24] <hdm> hi, it says I have a You have an unredeemed copy of Minecraft
#2174 [17:24] <xales> You need to redeem your copy of Minecraft before you will be able to log in.
#2175 [17:24] <xales> Do what it says to redeem it
#2176 [17:25] <hdm> thank you very much
#2177 [17:25] <El_Viejo> Forceupdate did not work. Trying to do deloptions now.
#2178 [17:26] <wingsoffire> thank you it worked
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#2186 [17:29] <EkalbEkalb> Grim Reaper, if you are still here... I installed Java6 rebooted, and it still wont work.
#2187 [17:30] <Grim_Reaper> Hi again
#2188 [17:30] <Grim_Reaper> Ok lets see if something a little more simple works incase you haven't already tried
#2189 [17:30] <Grim_Reaper> Please right click Minecraft and click "Run as admin" and see if works
#2190 [17:30] <EkalbEkalb> for sure!
#2191 [17:31] <EkalbEkalb> Flashed up for a split second and went away
#2192 [17:31] <xales> try antivirus
#2193 [17:32] <Grim_Reaper> Already tried
#2194 [17:32] <EkalbEkalb> same as before, antivirus is disabled
#2195 [17:32] <Grim_Reaper> Ok EkalbEkalb, lets see if a reinstall of Minecraft will work
#2196 [17:32] <Grim_Reaper> ?? win/reinst
#2197 [17:32] <VoxelHead> win/reinst: You may need to reinstall the locally installed files that Minecraft puts into place.
#2198 [17:32] <EkalbEkalb> okay
#2199 [17:32] <VoxelHead> win/reinst: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2200 [17:32] <Grim_Reaper> Please follow those intrusctions
#2201 [17:32] <Lord_Ralex> Grim_Reaper, don't see a crash log to follow along, was there one?
#2202 [17:33] <Grim_Reaper> Not too sure. I doubt it'll have one though since the game doesn't "crash" per say. It just vanishes/closes without anything apparently
#2203 [17:33] <Lord_Ralex> could still be useful
#2204 [17:33] * yellow16adam [yellow16adam@notlogged] has joined #minecrafthelp
#2205 [17:33] <Lord_Ralex> or at least worth a shot
#2206 [17:34] <Grim_Reaper> Will try if it crashes again after a reinstall
#2207 [17:34] <Morrolan> At the very least you'd get a "oh my god I shat my pants, brb, changing" from the JVM's side.
#2208 [17:34] <yellow16adam> I deleted my minecraft.jar folder. I have a mac, and I can't find any links to dowload a new one. What do i do?
#2209 [17:34] <Morrolan> !download
#2210 [17:34] <Morrolan> Err
#2211 [17:34] <Morrolan> !client
#2212 [17:35] <Morrolan> yellow16adam - Pick from one of AuBot's links, respectievly just go to www.minecraft.net/download
#2213 [17:38] <yellow16adam> When I downloaded the new minecraft folder and opened Minecraft it said it was updating and is now stuck on "Done Loading" Should I delete my minecraft folder completely and download again?
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#2218 [17:40] <EkalbEkalb> okay, deleted the minecraft directory, downloaded a fresh minecraft.exe file, ran it, it downloaded the updates, and disappeared again ...
#2219 [17:40] <Grim_Reaper> Grrr. That sucks
#2220 [17:40] <EkalbEkalb> I know! Crapppy
#2221 [17:40] <Grim_Reaper> Ok could you please check inside the .minecraft folder for a crash log report if there is any
#2222 [17:41] <EkalbEkalb> I will check....
#2223 [17:41] * SurpriseTRex_ [SurpriseTRex_@notlogged] has quit. (Ping timeout: 202 seconds)
#2224 [17:41] <Grim_Reaper> Or it may even be in the same area as the launcher itself
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#2226 [17:42] <grindst0ne> I had a bug with overflowing redpower pipes (mod) - removed them in mc edit (dev build). it works in ssp, but now when I upload it to my server, and load it, I get a newly generated map with my old waypoints loaded in there - whats going on? how do I fix this?
#2227 [17:42] * mf [mf@notlogged] has quit. (Ping timeout: 202 seconds)
#2228 [17:42] <grindst0ne> when I open the folder on the server it is hosted on, half the stuff seems to be missing too
#2229 [17:43] <Lord_Ralex> ??> grindst0ne mods
#2230 [17:43] <VoxelHead> grindst0ne: (mods) This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2231 [17:43] * stickypixel [stickypixel@notlogged] has quit. (Quit: Bye, have a great time!)
#2232 [17:43] <VoxelHead> grindst0ne: (mods) For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#2233 [17:43] * yellow16adam [yellow16adam@notlogged] has joined #minecrafthelp
#2234 [17:43] <grindst0ne> what
#2235 [17:43] <grindst0ne> It is irrelevant.
#2236 [17:43] <grindst0ne> I am asking about mcedit
#2237 [17:43] <grindst0ne> whatever
#2238 [17:43] <Lord_Ralex> you have mods though
#2239 [17:43] <grindst0ne> it is irrelevant
#2240 [17:43] <grindst0ne> it is irrelevant
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#2243 [17:44] <benhunter09> lol
#2244 [17:44] <niel> mcedit is awsome
#2245 [17:44] <yellow16adam> Hey i deleted my minecraft.jar folder and cant get it back. I deleted the whole minecraft folder and downloaded a new folder but it's still not there.
#2246 [17:44] * Siber1704 [Siber1704@notlogged] has joined #minecrafthelp
#2247 [17:44] <niel> so you deleted it and you want it to appear
#2248 [17:45] <yellow16adam> well the game doesn't load without it.
#2249 [17:45] <Lord_Ralex> yellow16adam, have you force updated?
#2250 [17:45] <yellow16adam> no
#2251 [17:45] <Lord_Ralex> Can you do that?
#2252 [17:45] * Siber1704 [Siber1704@notlogged] has quit. (Client Quit)
#2253 [17:45] <yellow16adam> yea wait a sec
#2254 [17:45] <niel> lol
#2255 [17:45] <niel> he wants magic
#2256 [17:45] * Siber1704 [Siber1704@notlogged] has joined #minecrafthelp
#2257 [17:46] <Siber1704> I can't login, says login failed
#2258 [17:46] <EkalbEkalb> It looks like I have a Java Fatal Error coming up...
#2259 [17:46] <Siber1704> want to play online
#2260 [17:46] <yellow16adam> allright it worked thanks
#2261 [17:46] <Grim_Reaper> Please could you pastebin the error for us EkalbEkalb
#2262 [17:46] <Grim_Reaper> ?? pastebin
#2263 [17:46] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#2264 [17:46] <yellow16adam> all right*
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#2266 [17:47] <Lord_Ralex> Siber1704, can you log in to https://account.mojang.com/me and tell us what it says?
#2267 [17:47] <Siber1704> my games
#2268 [17:47] * Moose is now known as Moose\Away
#2269 [17:47] <Siber1704> and how to redeem a prepaid card
#2270 [17:48] <EkalbEkalb> Here it is http://pastebin.com/cSqiaeRF
#2271 [17:48] <Lord_Ralex> Siber1704, and does it list minecraft there with your username?
#2272 [17:48] <Siber1704> no, did you know you could import your exisiting file
#2273 [17:48] <Siber1704> profile
#2274 [17:48] <Lord_Ralex> Siber1704, the account you are trying to use then has not purchased the game
#2275 [17:48] <Grim_Reaper> Ok it seems to be a lwjgl related error. Just a moment
#2276 [17:49] <Siber1704> but my credit card was charged for it]
#2277 [17:49] * El_Viejo [El_Viejo@notlogged] has quit. (Ping timeout: 180 seconds)
#2278 [17:49] <Lord_Ralex> Siber1704, did you get the emails relating to the purcahse
#2279 [17:49] <Siber1704> yes
#2280 [17:49] * Moose\Away is now known as Moose
#2281 [17:49] * kararuloo [kararuloo@notlogged] has joined #minecrafthelp
#2282 [17:49] * BBBBBBBBBB [BBBBBBBBBB@notlogged] has joined #minecrafthelp
#2283 [17:49] <Siber1704> have an order ID and transaction ID
#2284 [17:49] <Lord_Ralex> Siber1704, and did you go though those, one will involve setting up your name at least
#2285 [17:50] <Siber1704> I believe and it says email address already has an account
#2286 [17:50] <kararuloo> minecraft will not load on my computer.
#2287 [17:51] * MCTroubles [MCTroubles@notlogged] has joined #minecrafthelp
#2288 [17:51] <Grim_Reaper> EkalbEkalb. Please would you try see if updating your graphics drivers fixes the issue. You can find drivers updates here.
#2289 [17:51] <Grim_Reaper> ?? gpu/intel
#2290 [17:51] <VoxelHead> gpu/intel: You can get drivers for Intel video cards and chipsets here: http://downloadcenter.intel.com/
#2291 [17:51] <MCTroubles> i was trying to download a mod
#2292 [17:51] <BBBBBBBBBB> I purchased a gift card at a local Game Stop. I came home and went through and sign up, but now it is saying "Login Failed". I tried using the card again and it says that the card has already been redeemed. What can I do?
#2293 [17:51] <MCTroubles> and failed
#2294 [17:51] <Grim_Reaper> Ahh wait I think I linked the wrong place
#2295 [17:51] * SurpriseTRex [SurpriseTRex@notlogged] has quit. (Ping timeout: 190 seconds)
#2296 [17:51] <Grim_Reaper> ?? gpu/amd
#2297 [17:52] <VoxelHead> gpu/amd: You can get drivers for AMD (formerly ATI) GPUs here: http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx
#2298 [17:52] <EkalbEkalb> waiting...
#2299 [17:52] <kararuloo> when i launch the game i get a blank screen
#2300 [17:52] <MCTroubles> so i deleted the minecraft folder
#2301 [17:52] <Grim_Reaper> There you go
#2302 [17:52] <MCTroubles> in application support
#2303 [17:52] <Grim_Reaper> See if that auto detect gives you an option to update your ati drivers
#2304 [17:52] <Lord_Ralex> MCTroubles, the error you have means you are not able to log in, and can be a few different things
#2305 [17:52] <Siber1704> so now what
#2306 [17:52] <Lord_Ralex> MCTroubles, can you log in to https://account.mojang.com/me and tell us what it says?
#2307 [17:52] <Lord_Ralex> Siber1704, sec, have to look up something
#2308 [17:53] <Siber1704> ok
#2309 [17:53] <Lord_Ralex> Siber1704, making sure, you are using the same account that you had used to purchase it, right?
#2310 [17:53] <Lord_Ralex> oh wait a sec, MCTroubles
#2311 [17:53] <Grim_Reaper> EkalbEkalb if updating that doesn't work. I have one last solution to try before I'll have to get some help in on this
#2312 [17:53] <Siber1704> what do you mean
#2313 [17:53] <Lord_Ralex> ??> MCTroubles forceupdate
#2314 [17:53] <VoxelHead> MCTroubles: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#2315 [17:53] <VoxelHead> MCTroubles: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#2316 [17:54] <Lord_Ralex> BBBBBBBBBB, can you log in to https://account.mojang.com/me and tell us what it says?
#2317 [17:54] <EkalbEkalb> okay, attempting update .....
#2318 [17:54] <MCTroubles> hold on i have to migrate to mojang account
#2319 [17:54] <EkalbEkalb> detected an update. doing it now!
#2320 [17:54] <Grim_Reaper> Goodluck
#2321 [17:54] <Lord_Ralex> bleh VoxelHead
#2322 [17:54] <MCTroubles> also i already tried to force update but it did nothing
#2323 [17:54] <Lord_Ralex> MCTroubles, what is the issue it is doing now then?
#2324 [17:55] <Siber1704> it will let me play offline
#2325 [17:55] <Siber1704> just can't login to play online
#2326 [17:55] <BBBBBBBBBB> Its say Redeem Gift Code or Prepaid Card and when I put on the numbers from the card it says that the card has already been redeemed
#2327 [17:55] <Lord_Ralex> BBBBBBBBBB, did it list minecraft under the my games part?
#2328 [17:56] <Lord_Ralex> come on, how was that....
#2329 [17:56] <Grim_Reaper> It's cause you typed b multiple times
#2330 [17:56] <MCTroubles> oh wow i got it to work
#2331 [17:56] <BBBBBBBBBB> yes, but when I click o n Minecraft it brngs up a screen that says "Buy Now"
#2332 [17:56] <MCTroubles> aww but it is ignoring my saves that i just put into the folder
#2333 [17:56] <Lord_Ralex> BB, can you chang eyour nick then
#2334 [17:57] <Grim_Reaper> BBBBBBBBBB did you receive an email from Mojang at all to register a nickname for the game?
#2335 [17:57] * MCTroubles [MCTroubles@notlogged] has quit. (Quit: Web client closed)
#2336 [17:57] <BBBBBBBBBB> What's "nick"?
#2337 [17:58] <Siber1704> it shows up in my downloads about 7 times
#2338 [17:58] <Grim_Reaper> nick= name in the game
#2339 [17:58] <benhunter09> BBBBBBBBBB: /nick nick here
#2340 [17:58] * Spudstabber is now known as Spud|Away
#2341 [17:58] <Siber1704> why can't i login to play online
#2342 [17:58] <BBBBBBBBBB> let me see
#2343 [17:58] <Lord_Ralex> Siber1704, because the account you are trying to log in with does not have it purchased
#2344 [17:59] <Siber1704> can you send me login info?
#2345 [17:59] <BBBBBBBBBB> But I only have one account
#2346 [17:59] <Lord_Ralex> Siber1704, if you have bought it, then you likely used a different account
#2347 [17:59] <BBBBBBBBBB> I signed in on my account and entered the information
#2348 [17:59] <BBBBBBBBBB> from the card
#2349 [17:59] <Siber1704> how can I find this out without paying for it again?
#2350 [18:00] <Grim_Reaper> Siber1704 what is the username/profile name of your account?
#2351 [18:00] <Siber1704> Siber1704
#2352 [18:00] * benhunter09 is now known as [offline]hunter09
#2353 [18:00] <Grim_Reaper> !paid Siber1704
#2354 [18:01] <Siber1704> ???
#2355 [18:01] <Grim_Reaper> Assuming the bot is working >_>
#2356 [18:01] <BBBBBBBBBB> b_ramsey
#2357 [18:01] <Grim_Reaper> !paid Siber1704
#2358 [18:01] <Grim_Reaper> Bleh >_>
#2359 [18:01] <Lord_Ralex> ??> BBBBBBBBBB irc/multitasking
#2360 [18:01] <VoxelHead> BBBBBBBBBB: (irc/multitasking) In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#2361 [18:01] <Siber1704> so login in with that usenname
#2362 [18:01] <Grim_Reaper> Login with your email address
#2363 [18:02] <Siber1704> or the email address associated with the account
#2364 [18:02] <Grim_Reaper> But we're checking to see if your account is paid though
#2365 [18:02] <Grim_Reaper> Login with the email address associated with that nick
#2366 [18:02] <Lunatrius> <+Lunatrius> ?paid Siber1704 <@Shocky> false
#2367 [18:02] <Grim_Reaper> Hmm
#2368 [18:02] <Grim_Reaper> Are you sure thats the profile name Siber1704?
#2369 [18:03] <Siber1704> no
#2370 [18:03] <Grim_Reaper> Are you able to login to your account at http://mojang.com ?
#2371 [18:03] * Gilded_Knight [Gilded_Knight@notlogged] has joined #minecrafthelp
#2372 [18:03] <BBBBBBBBBB> I tried to sign in with my usernameand I got this message, "Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username."
#2373 [18:04] <Grim_Reaper> Bbbbb please try using your email address if you aren't. Also are you able to login to your account at http://mojang.com?
#2374 [18:04] * Godofcod47 [Godofcod47@notlogged] has joined #minecrafthelp
#2375 [18:05] <Siber1704> when I log in there it goes to the page about redeem a gift card. I have the entry on 1/06/13 in my bank account
#2376 [18:05] <Grim_Reaper> Ok. In your games list. Is Minecraft there?
#2377 [18:05] <Godofcod47> Alright I Really Need Help I'm About To Throw My Computer Out The Window
#2378 [18:06] <Grim_Reaper> Whats your issue Godofcod47?
#2379 [18:06] <Siber1704> yes
#2380 [18:06] * Valerie [Valerie@notlogged] has quit. (Ping timeout: 202 seconds)
#2381 [18:06] * valleymitch [valleymitch@notlogged] has joined #minecrafthelp
#2382 [18:06] <Siber1704> but when you click on minecraft it says buy now
#2383 [18:06] <Godofcod47> Alright. I Just Downloaded A 2 Mods With Forge
#2384 [18:06] * Nick [Nick@notlogged] has joined #minecrafthelp
#2385 [18:06] <Lord_Ralex> Siber1704, do not click on anything
#2386 [18:06] <Godofcod47> Divine RPG And Nei
#2387 [18:07] <niel> Nei is the best
#2388 [18:07] <valleymitch> i cant get logged in. cant figure out password
#2389 [18:07] <BBBBBBBBBB> I can sign in, but it is still telling me to "Buy Now"
#2390 [18:07] * Nick is now known as Guest15974
#2391 [18:07] <Grim_Reaper> EkalbEkalb hows that update coming?
#2392 [18:07] <Grim_Reaper> ?? mods
#2393 [18:07] <VoxelHead> mods: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2394 [18:07] <VoxelHead> mods: For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#2395 [18:07] * Guest15974 [Guest15974@notlogged] has quit. (Client Quit)
#2396 [18:07] <Godofcod47> OK -.-
#2397 [18:07] <Lord_Ralex> Siber1704, do you see something like this, http://i.imgur.com/xtYLsPA.png
#2398 [18:07] <Lord_Ralex> or do you not see soemthing like that
#2399 [18:08] <Grim_Reaper> Lord_Ralex I was about to upload a screeny like that
#2400 [18:08] <valleymitch> so i bought minecraft had user name valleymitch cand figure out passwrod
#2401 [18:08] <Siber1704> no
#2402 [18:08] * dctc21613 [dctc21613@notlogged] has joined #minecrafthelp
#2403 [18:08] * Godofcod47 [Godofcod47@notlogged] has quit. (Client Quit)
#2404 [18:08] <Lord_Ralex> Siber1704, then again, that account does not have minecraft
#2405 [18:08] <Lord_Ralex> Are you certain you did not use another account
#2406 [18:08] <Siber1704> ok, so we need to rebuy?????\
#2407 [18:08] <Lord_Ralex> no
#2408 [18:08] <Lord_Ralex> you have the trans id, correct?
#2409 [18:08] <Lord_Ralex> you have the trans id, correct?
#2410 [18:08] * niel [niel@notlogged] has left #minecrafthelp
#2411 [18:08] <dctc21613> I cannot login in to the account or rather I can log in but it says I need to purchase the game. we already purchased the game about a year ago. what is up?
#2412 [18:08] <Grim_Reaper> valleymitch you can request a password reset on Mojang.com
#2413 [18:09] <valleymitch> thanks
#2414 [18:09] <dctc21613> already reset password
#2415 [18:09] <Grim_Reaper> dctc21613 try logging in with your email or migrating to mojang.com
#2416 [18:09] * Siber1704 [Siber1704@notlogged] has quit. (Quit: Web client closed)
#2417 [18:09] <dctc21613> okay thanks I might be back....
#2418 [18:09] <Grim_Reaper> ok
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#2420 [18:10] * valleymitch [valleymitch@notlogged] has quit. (Client Quit)
#2421 [18:10] <BBBBBBBBBB> Its say Redeem Gift Code or Prepaid Card and when I put on the numbers from the card it says that the card has already been redeemed
#2422 [18:10] * Miysis [Miysis@notlogged] has quit. ()
#2423 [18:10] <Lord_Ralex> BBBBBBBBBB, first, please change the name you have here, using /nick <new>
#2424 [18:11] <dctc21613> tried to sign in using my email but won't let me. can only use my username.
#2425 [18:11] <Lord_Ralex> dctc21613, can you log in to http://minecraft.net with the login information?
#2426 [18:12] <dctc21613> yes but only with my username and password, won't let me use my email account.
#2427 [18:12] <Grim_Reaper> dctc21613 migrate your account to mojang.com
#2428 [18:14] * horizon_walker [horizon_walker@notlogged] has joined #minecrafthelp
#2429 [18:14] <horizon_walker> hi
#2430 [18:14] <Grim_Reaper> Hey there horizon_walker. How can we help you?
#2431 [18:14] <horizon_walker> I'm having some logging in problems.
#2432 [18:14] <dctc21613> I just went to the mojang and tried using both my username and my email but still indicates that I haven't purchased the game.
#2433 [18:15] <Grim_Reaper> dctc21613 you need to first migrate your account though in order to login to mojang.com
#2434 [18:15] <Grim_Reaper> ?? mc.net/migration
#2435 [18:15] <VoxelHead> mc.net/migration: https://account.mojang.com/migrate
#2436 [18:16] <horizon_walker> It's kinda long. I bought minecraft in 1.8.1 I've been using it since yesterday. Last Night I was unable to login to the account.
#2437 [18:17] * Matt_S [Matt_S@notlogged] has joined #minecrafthelp
#2438 [18:17] <Grim_Reaper> Perhaps try a password reset
#2439 [18:17] <Matt_S> Hello
#2440 [18:17] <Matt_S> i need some help
#2441 [18:17] <horizon_walker> I'm not sure whats wrong, but im definately using the password that I've been using.
#2442 [18:18] <Matt_S> Someone Help? http://pastebin.com/pXV4wXs0
#2443 [18:18] <dctc21613> Okay, let me start again. I just tried to login to minecraft site using both my email and my username. I can log in but indicates I need to purchase the game. then tried to migrate at mojang using both names and still won't let me do anything, saying i need to purchase first.
#2444 [18:18] <Lord_Ralex> Matt_S, ask in #bukkit
#2445 [18:18] * [offline]hunter09 is now known as benhunter09
#2446 [18:19] <Grim_Reaper> dctc21613 could you try seeing if you're able to login by going to http://minecraft.net/play
#2447 [18:19] * SerenityNow [SerenityNow@notlogged] has joined #minecrafthelp
#2448 [18:19] <horizon_walker> So I tried to reset the password from the website, only to find out that the email that was sent, was sent to my first email which for a long time has been inactive. I then proceeded to try and uncover my email password but the recovery email account in case of emergencey was terminated one and a half years ago.
#2449 [18:20] * Kyron [Kyron@notlogged] has quit. (Read error: Connection reset by peer)
#2450 [18:20] <Grim_Reaper> horizon_walker then you'll need to email Mojang and try proof you own the account to get your email changed/password reset
#2451 [18:20] * JTR|Away is now known as JTR
#2452 [18:20] <horizon_walker> How do i Prove it?
#2453 [18:20] <horizon_walker> How do i Prove it?
#2454 [18:21] * SerenityNow [SerenityNow@notlogged] has left #minecrafthelp
#2455 [18:21] <Grim_Reaper> Things like order number's, proof of payment from paypal/bank statements etc
#2456 [18:21] <Grim_Reaper> Any record proof of you buying the game
#2457 [18:21] * rano [rano@notlogged] has joined #minecrafthelp
#2458 [18:21] <EkalbEkalb> Grimm Reaper, I just want to say THANK YOU! The driver update worked and I am now in business :)
#2459 [18:21] <dctc21613> Grim Reaper, I went to the minecraft.net/play and am able to login but still says I need to purchase.
#2460 [18:21] <Grim_Reaper> EkalbEkalb yay <3 Im glad to hear it
#2461 [18:21] <EkalbEkalb> You guys are awesone!
#2462 [18:21] <EkalbEkalb> Thank you thank you thank you!
#2463 [18:21] <Grim_Reaper> Anytime EkalbEkalb :3
#2464 [18:22] <Grim_Reaper> dctc21613 so odd..
#2465 [18:22] <Grim_Reaper> umm
#2466 [18:22] <Grim_Reaper> Let me test something quick
#2467 [18:22] <dctc21613> ok
#2468 [18:22] * EkalbEkalb [EkalbEkalb@notlogged] has quit. (Quit: Web client closed)
#2469 [18:22] * rano [rano@notlogged] has quit. (Client Quit)
#2470 [18:22] <Grim_Reaper> dctc21613 could you open up this link and tell me what it says when you try visit it? https://login.minecraft.net/?user=Meep&password=notreal&version=13
#2471 [18:23] <dctc21613> Grim Reaper, it says "bad login"
#2472 [18:23] <horizon_walker> Grim Reaper, I don't have any means of getting back that information. I do know the latest servers that I've been on though. One of them is a secured whitelisted one and the people on it can vouch for me.
#2473 [18:23] <Grim_Reaper> Ok well thats a good sign dctc21613. At least you're able to reach the login
#2474 [18:23] <Grim_Reaper> horizon_walker surely you can get a statement from your bank or something?
#2475 [18:24] <Grim_Reaper> dctc21613 Can you give me a few minutes just to check if there might actually be a login issue happening
#2476 [18:24] <dctc21613> Grim Reaper, I will take your word that it's a good sign. go ahead and I'll be here.
#2477 [18:25] <Grim_Reaper> Just seeing if I can get hold of mojang staffer to look and see if there is one
#2478 [18:25] <dctc21613> thanks
#2479 [18:25] <horizon_walker> The account was possibly bought by my mother's visa card, if not it was a prepaid card which was thrown away.
#2480 [18:26] <Grim_Reaper> If it was bought by your mother's visa card there is a good chance she can get a statement with the details
#2481 [18:26] <Grim_Reaper> if somehow, you can retrieve the email you got when buying the game, you also have a chance at being able to gain access back to your account
#2482 [18:27] <Grim_Reaper> Also I take it you can't login to minecraft.net with the account details right?
#2483 [18:27] <horizon_walker> Nope.
#2484 [18:27] * RobotJohn [RobotJohn@notlogged] has joined #minecrafthelp
#2485 [18:27] <Grim_Reaper> Bleh
#2486 [18:27] * SerenityNow [SerenityNow@notlogged] has joined #minecrafthelp
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#2489 [18:28] <RobotJohn> we cant get the game to start it says it can start virtual machine have java 7 ver 15 and JavaFX 2.2.7
#2490 [18:28] <horizon_walker> Okay when I have the information needed where do I email it?
#2491 [18:28] <RobotJohn> cant start virtual machine
#2492 [18:28] <RobotJohn> cant start virtual machine
#2493 [18:29] * SerenityNow [SerenityNow@notlogged] has left #minecrafthelp
#2494 [18:29] <Grim_Reaper> horizon_walker. This is the best info I can give you http://help.mojang.com/customer/portal/articles/329530-my-email-account-has-changed-
#2495 [18:29] <Grim_Reaper> RobotJohn is this on windows or?
#2496 [18:29] * foxtrot [foxtrot@notlogged] has joined #minecrafthelp
#2497 [18:29] <RobotJohn> windows 32 bit
#2498 [18:30] * rano [rano@notlogged] has joined #minecrafthelp
#2499 [18:30] <Grim_Reaper> Are you running the Minecraft.exe file o_O?
#2500 [18:30] * foxtrot [foxtrot@notlogged] has quit. (Client Quit)
#2501 [18:30] <RobotJohn> try to run exe and have same error
#2502 [18:30] <Grim_Reaper> Alright
#2503 [18:30] <Grim_Reaper> Could you please uninstall all java on your computer. And reinstall version 1.6 which you can get here
#2504 [18:30] <Grim_Reaper> ?? java/1.6
#2505 [18:30] <VoxelHead> java/1.6: To get the current version of Java 1.6 for nearly any platform, go here: http://java.com/en/download/manual_v6.jsp
#2506 [18:31] <Grim_Reaper> After reinstalling 1.6, please restart your computer, and see if you're able to run the game
#2507 [18:31] <RobotJohn> okay we will give it a go
#2508 [18:31] <RobotJohn> thanks
#2509 [18:31] <Grim_Reaper> Goodluck :3
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#2511 [18:31] <horizon_walker> Thank you Grim.
#2512 [18:32] <Grim_Reaper> No problem horizon_walker. I hope you can get access to your account back
#2513 [18:36] * zack6849|Offline is now known as zack6849
#2514 [18:37] * JTR is now known as JTR|Away
#2515 [18:41] * spencerulz [spencerulz@notlogged] has joined #minecrafthelp
#2516 [18:41] <spencerulz> hello?
#2517 [18:41] * sambina [sambina@notlogged] has joined #minecrafthelp
#2518 [18:42] <spencerulz> so can anyone help me>
#2519 [18:42] <spencerulz> ?
#2520 [18:42] <benhunter09> ??> spencerulz ask
#2521 [18:42] <Grim_Reaper> What is your issue spencerulz?
#2522 [18:42] <VoxelHead> spencerulz: (ask) Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2523 [18:42] <VoxelHead> spencerulz: (ask) If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2524 [18:42] <dctc21613> Grim Reaper, any luck on my account?
#2525 [18:42] * chris_ [chris_@notlogged] has joined #minecrafthelp
#2526 [18:42] <sambina> does anyone know y i wouldnt be able to get my email or password
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#2528 [18:43] * chris_ [chris_@notlogged] has quit. (Client Quit)
#2529 [18:43] <Grim_Reaper> dctc21613 sadly haven't gotten a reply if there are any issues with logging in sadly
#2530 [18:43] <spencerulz> my friend just got new computer, and downloaded it for the first time. he bought an account and everything. but when he tries to login into a server, it just says "connecting to server" when you try to join it, and it says no connection. why is this?
#2531 [18:44] <Grim_Reaper> It could be the server
#2532 [18:44] <Grim_Reaper> Maybe try another one
#2533 [18:44] <spencerulz> benhunter, can you help me?
#2534 [18:45] * benhunter09 points to what Grim_Reaper just said
#2534 [18:45] <benhunter09> <Grim_Reaper> It could be the server
#2535 [18:45] <benhunter09> <Grim_Reaper> Maybe try another one
#2536 [18:45] <spencerulz> its with all servers
#2537 [18:46] <Grim_Reaper> Try making sure the ports are unblocked, that no anti viruses are blocking connections as well as firewalls
#2538 [18:46] <spencerulz> how do you check?
#2539 [18:46] * xxybast [xxybast@notlogged] has joined #minecrafthelp
#2540 [18:47] <Grim_Reaper> Well ports can usually be unblocked in a router/modem's configuration area, as well as your computer's firewall. Anti viruses, it'll depend on the anti virus but it'll usually be under firewall settings as well
#2541 [18:48] <Grim_Reaper> It varies. But it would be better if your friend can come here and give us info to help him
#2542 [18:48] <Lord_Ralex> i would want ot know what servers he has tried at least
#2543 [18:49] <spencerulz> the firewall is down
#2544 [18:49] <spencerulz> im getting him now
#2545 [18:49] <Grim_Reaper> Ok
#2546 [18:49] <Grim_Reaper> Well Im heading off to bed
#2547 [18:49] * artidd22 [artidd22@notlogged] has joined #minecrafthelp
#2548 [18:49] <Grim_Reaper> So somebody else will help him
#2549 [18:49] <spencerulz> thats him
#2550 [18:49] <Grim_Reaper> Take care guys
#2551 [18:49] <spencerulz> artidd thats him
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#2553 [18:50] <Grim_Reaper> artidd22, somebody will try helping you out. Just follow their instructions and hopefully you'll be playing multiplayer in no time =]
#2554 [18:50] <Grim_Reaper> Bye bye
#2555 [18:50] <Lord_Ralex> what are some of the servers you are trying
#2556 [18:50] * Tartarus23 [Tartarus23@notlogged] has joined #minecrafthelp
#2557 [18:50] <spencerulz> :(
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#2559 [18:50] * spencerulz [spencerulz@notlogged] has quit. (Quit: Web client closed)
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#2561 [18:51] <dctc21613> Grim Reaper, when should I check back in with you guys? do you have access to my email address to let me know what you find?
#2562 [18:51] * RobotJohn [RobotJohn@notlogged] has joined #minecrafthelp
#2563 [18:51] * benhunter09 is now known as [offline]hunter09
#2564 [18:51] <spencerulz> hello? can someone help me?
#2565 [18:51] <Lord_Ralex> what are some of the servers you are trying
#2566 [18:52] <RobotJohn> can get virtual machine to launch reinstalled jave 6 and still wont launch
#2567 [18:52] <Tartarus23> i downloaded zeppelin mod and modloader on mac, but when i open minecraft and log in, the screen is black and it stays like that forever
#2568 [18:52] <Grim|Sleeping> dctc21613 you have a pm waiting for you
#2569 [18:52] <Grim|Sleeping> ~night night
#2570 [18:52] <Lord_Ralex> RobotJohn, what error does it give you?
#2571 [18:52] <spencerulz> tart. should not be here for that
#2572 [18:52] <spencerulz> i know how to fix it
#2573 [18:52] <Lord_Ralex> Tartarus23, we don't deal with mods here, the only thing we can say is force update
#2574 [18:52] * eagleman2013 [eagleman2013@notlogged] has joined #minecrafthelp
#2575 [18:52] <RobotJohn> says virtual machine fails to launch
#2576 [18:53] <Tartarus23> i tried that but ill try it again
#2577 [18:53] <Lord_Ralex> RobotJohn, is it a dialog box? and is that all it says?
#2578 [18:53] <spencerulz> ok, go into your minecraft folder, and remove your bin. easy as that.
#2579 [18:53] <dctc21613> how do i access my pm?
#2580 [18:53] <Tartarus23> spencer r u talking to me
#2581 [18:53] <RobotJohn> box says could not create the java virtual machine
#2582 [18:54] * spencerulz [spencerulz@notlogged] has quit. (Client Quit)
#2583 [18:54] <Lord_Ralex> RobotJohn, okay, we will want to see why it is crashing with that then
#2584 [18:54] <Lord_Ralex> sec
#2585 [18:54] <Lord_Ralex> RobotJohn, can you follow these steps to get a crash report: http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#2586 [18:54] <Lord_Ralex> it will give us a more detailed reason why it is not launching
#2587 [18:55] <eagleman2013> I'm trying to copy the TMI mod files into the minecraft.jat folder. The instructions I have say t delete the "met-inf" folder, but it won't let me. Any suggestion?
#2588 [18:55] <Lord_Ralex> ??> eagleman2013 mods
#2589 [18:55] <VoxelHead> eagleman2013: (mods) This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2590 [18:55] <VoxelHead> eagleman2013: (mods) For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#2591 [18:55] <Tartarus23> i tried force updating but it started loading it and then said it failed to launch
#2592 [18:55] <Lord_Ralex> Tartarus23, what OS? windows? mac?
#2593 [18:56] <Tartarus23> mac osx lion
#2594 [18:56] <Tartarus23> macbook air 2012
#2595 [18:56] <Lord_Ralex> ??> Tartarus23 mac/reinst
#2596 [18:56] <VoxelHead> Tartarus23: (mac/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#2597 [18:56] <VoxelHead> Tartarus23: (mac/reinst) To do so, in the Finder, from the Go menu, select Home. Then open Library, Application Support, and then minecraft. Drag the bin and resources folders to the trash, then try running Minecraft again. Good luck!
#2598 [18:56] <eagleman2013> sorry...i though i was there
#2599 [18:56] <Tartarus23> resources folders?
#2600 [18:56] * eagleman2013 [eagleman2013@notlogged] has quit. (Client Quit)
#2601 [18:57] <Lord_Ralex> Tartarus23, the bin and resource folder
#2602 [18:57] <Lord_Ralex> one is called bin, the other is resources
#2603 [18:57] <RobotJohn> minecraft has never opened and run on this computer so there are no reports in the folder
#2604 [18:57] <Lord_Ralex> RobotJohn, some of those methods don't deal with that folder
#2605 [18:57] <Lord_Ralex> Method 1 is the one i want you to use
#2606 [18:57] <Tartarus23> so i just delete everything in the bin
#2607 [18:57] <Lord_Ralex> except you will replace the jre7 with jre6
#2608 [18:58] <Lord_Ralex> Tartarus23, the bin folder, yes
#2609 [18:58] * touchdownltd [touchdownltd@notlogged] has joined #minecrafthelp
#2610 [19:00] <Tartarus23> ok it loaded but when i went into new world all i saw was black
#2611 [19:00] <Tartarus23> but i could see the item boxes
#2612 [19:00] <Tartarus23> like the things at the bottom of the screen
#2613 [19:00] <touchdownltd> I have been trying to get Minecraft to work for 3 weeks now. It gets to the white Mojang screen and then black screens. Eventually the computer goes back to the previous screen. I've tried shutting off the antivirus and the firewall. I've tried uninstalling and reinstalling minecraft. How can I fix this?
#2614 [19:01] * eagleman2013 [eagleman2013@notlogged] has joined #minecrafthelp
#2615 [19:01] <Lord_Ralex> touchdownltd, can you follow these steps to get a crash report: http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#2616 [19:01] <eagleman2013> where can i get mod insallation help?
#2617 [19:01] * xsilentminer1234 [xsilentminer1234@notlogged] has joined #minecrafthelp
#2618 [19:01] <RobotJohn> The crash report I had created, contains no text what so ever...
#2619 [19:03] <Tartarus23> nvm i deleted the stuff in the bin instead of the bin folder and it worked
#2620 [19:03] <Tartarus23> thnx
#2621 [19:04] <Lord_Ralex> ??> RobotJohn win/dxdiag
#2622 [19:04] <VoxelHead> RobotJohn: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2623 [19:04] <VoxelHead> RobotJohn: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#2624 [19:04] * beccajoy [beccajoy@notlogged] has joined #minecrafthelp
#2625 [19:05] <eagleman2013> Any one know anything about the Meta-Inf folder?
#2626 [19:05] <beccajoy> Hi so I downloaded Minecraft yesterday and have yet to be able to play it. Every time I tried to start a new game, it would freeze at "loading terrain" and then say there wasn't enough memory. so I upgraded my Mac's software to Mountain Lion and downloaded Java 7, and it's made it even worse. Now I can't even get past the login screen. Help please!
#2627 [19:06] <eagleman2013> i wish i can help but i'm floundering too
#2628 [19:06] <RobotJohn> DirectX Diagnostic Tool popped up, what now?
#2629 [19:07] <Lord_Ralex> RobotJohn, follow the rest of those directions
#2630 [19:07] <RobotJohn> Ok, saved to desktop, now what?
#2631 [19:07] * Tartarus23 [Tartarus23@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#2632 [19:07] <Lord_Ralex> now pastebin that file for us
#2633 [19:07] * brand0ng [brand0ng@notlogged] has joined #minecrafthelp
#2634 [19:07] <Lord_Ralex> ??> RobotJohn pastebin
#2635 [19:07] <VoxelHead> RobotJohn: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#2636 [19:07] * eagleman2013 [eagleman2013@notlogged] has quit. (Quit: Web client closed)
#2637 [19:08] <touchdownltd> i am trying method two, how do I "run the bat file" (step 4)?
#2638 [19:08] <Lord_Ralex> touchdownltd, double click it
#2639 [19:09] <RobotJohn> I pasted the information into the pastebin dialog box, now what do I do?
#2640 [19:10] <Lord_Ralex> RobotJohn, now, when you submit, it takes you to a page
#2641 [19:10] <dctc21613> ?? mojang/email
#2642 [19:10] <VoxelHead> mojang/email: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#2643 [19:10] <Lord_Ralex> you need to link us the page it takes you to here
#2644 [19:11] <RobotJohn> Do I paste the URL here or E-mail it?
#2645 [19:11] <Lord_Ralex> paste the url here
#2646 [19:11] <RobotJohn> http://pastebin.com/4gpygvXZ
#2647 [19:11] <RobotJohn> Like that?
#2648 [19:11] <Lord_Ralex> yes
#2649 [19:12] <touchdownltd> double-click where? the only way I find the file is in the search on the computer. I single click on it and nothing happens
#2650 [19:12] * WildCraze [WildCraze@notlogged] has quit. (Ping timeout: 190 seconds)
#2651 [19:12] <Lord_Ralex> touchdownltd, you need to double click the file
#2652 [19:12] * artidd22 [artidd22@notlogged] has quit. (Quit: Web client closed)
#2653 [19:12] <Lord_Ralex> and it saves whereever you told it to
#2654 [19:13] <Lord_Ralex> RobotJohn, can you open the cmd, type in java -version and pastebin the results of that?
#2655 [19:15] <touchdownltd> okay. it created a log, but the log is empty
#2656 [19:15] <Lord_Ralex> touchdownltd, have you now let it crash? and does the log remain empty?
#2657 [19:17] <RobotJohn> http://pastebin.com/GJLibDeW
#2658 [19:17] <RobotJohn> Got it
#2659 [19:17] <touchdownltd> I'll go back onto minecraft and try to open it again.
#2660 [19:17] <Lord_Ralex> RobotJohn, okay, we might have to try something else to get the crash report
#2661 [19:18] <Lord_Ralex> where is the Minecraft.exe located?
#2662 [19:18] <RobotJohn> Desktop
#2663 [19:18] * WildCraze [WildCraze@notlogged] has joined #minecrafthelp
#2664 [19:19] <Lord_Ralex> can you type in the cmd cd Desktop
#2665 [19:19] * fletch [fletch@notlogged] has joined #minecrafthelp
#2666 [19:19] <RobotJohn> Got it, now what
#2667 [19:20] <Lord_Ralex> now type in java -Xmx512M -Xms1024M -cp Minecraft.exe net.minecraft.LauncherFrame
#2668 [19:20] <fletch> how much money does it cost to make a server?
#2669 [19:20] <Lord_Ralex> wait
#2670 [19:20] <Lord_Ralex> wrong command there
#2671 [19:20] <touchdownltd> I tried reopening minecraft. It crashed again. I then double-clicked the bat file. Two lines quickly showed up and then disappeared. The log is empty.
#2672 [19:20] <Lord_Ralex> RobotJohn, type in java -Xms512M -Xmx1024M -cp Minecraft.exe net.minecraft.LauncherFrame
#2673 [19:20] <Lord_Ralex> fletch, the server software is free
#2674 [19:20] <fletch> no, a multiplayer server
#2675 [19:20] <Lord_Ralex> i know
#2676 [19:21] <Lord_Ralex> the software is free
#2677 [19:21] <fletch> monthly
#2678 [19:21] <fletch> it cost money to have slots to make a server
#2679 [19:21] <Lord_Ralex> No
#2680 [19:21] <Lord_Ralex> it costs money to have a host host it for you
#2681 [19:21] <Lord_Ralex> the server itself is free
#2682 [19:21] <fletch> that people can play on across the globe
#2683 [19:21] <Lord_Ralex> What you are paying for is for someone else to host it on their own hardware
#2684 [19:22] <fletch> were do you make a server *website*
#2685 [19:22] <Lord_Ralex> Depends on how you do it
#2686 [19:22] <Lord_Ralex> You can make your own if you know html
#2687 [19:22] <fletch> what do you mean?
#2688 [19:22] <RobotJohn> "Error occured during initialization of VM Incompatible minimum and maximum heap sizes specified" Is what it says.
#2689 [19:22] <Lord_Ralex> or use free website things like enjin or webs
#2690 [19:22] <Lord_Ralex> RobotJohn, is that with the second one?
#2691 [19:22] <Lord_Ralex> cause the first one i made a mistake on
#2692 [19:22] <RobotJohn> The first one ends at VM
#2693 [19:23] <RobotJohn> its both lines
#2694 [19:23] <fletch> how do i get the server up and running?
#2695 [19:23] <fletch> abd make it
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#2697 [19:23] <touchdownltd> listen i've told you all about the stuff going on with my minecraft somebody answer me
#2698 [19:23] <Lord_Ralex> RobotJohn, try java -cp Minecraft.exe net.minecraft.LauncherFrame
#2699 [19:23] <Lord_Ralex> fletch, http://www.minecraftwiki.net/wiki/Tutorials/Setting_up_a_server has directions on making a server
#2700 [19:24] * Tartarus23 [Tartarus23@notlogged] has joined #minecrafthelp
#2701 [19:24] <fletch> thank you a lot :)
#2702 [19:24] * fletch [fletch@notlogged] has quit. (Quit: Web client closed)
#2703 [19:24] * Tartarus23 [Tartarus23@notlogged] has quit. (Client Quit)
#2704 [19:24] <RobotJohn> Minecraft launcher popped up... But will it always stay like that?
#2705 [19:24] <RobotJohn> Or do I have to do this every time?
#2706 [19:24] <Lord_Ralex> RobotJohn, it did not crash?
#2707 [19:24] <RobotJohn> It did not crash
#2708 [19:24] <Lord_Ralex> can you run the exe by itself now?
#2709 [19:25] <RobotJohn> Ill try
#2710 [19:25] <RobotJohn> Close the new window?
#2711 [19:25] <Lord_Ralex> close the launcher that command opne, yes
#2712 [19:25] <RobotJohn> and open it independently?
#2713 [19:25] <Lord_Ralex> yes
#2714 [19:25] <RobotJohn> ok
#2715 [19:26] <RobotJohn> Old message popped up again...
#2716 [19:26] <touchdownltd> little help here
#2717 [19:26] <Lord_Ralex> huh
#2718 [19:26] <RobotJohn> independently failed
#2719 [19:26] <Lord_Ralex> RobotJohn, sec, let me get one more command to use in the cmd
#2720 [19:26] <RobotJohn> ok
#2721 [19:27] * rano [rano@notlogged] has joined #minecrafthelp
#2722 [19:27] <touchdownltd> somebody helpn me with some diagnostics
#2723 [19:27] <Lord_Ralex> java -Xms1024M -Xmx1024M -cp Minecraft.exe net.minecraft.LauncherFrame
#2724 [19:27] <Lord_Ralex> try that one RobotJohn
#2725 [19:28] <touchdownltd> help me
#2726 [19:28] <touchdownltd> please
#2727 [19:29] * Ignorama [Ignorama@notlogged] has joined #minecrafthelp
#2728 [19:29] <beccajoy> I need help too... I've paid for this game and haven't even gotten to play it ONCE. This is ridiculous.
#2729 [19:29] <RobotJohn> "Error occured during initialization of VM" Line 2 "Could not reserve enough space for object heap" Line 3 "Could not create the Java virtual machine."
#2730 [19:29] <Lord_Ralex> RobotJohn, ah
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#2732 [19:29] <Lord_Ralex> yeah, you will have to use a workaround for that
#2733 [19:30] <Lord_Ralex> you don't have enough free ram to use the exe
#2734 [19:30] <RobotJohn> Ok, so now what...?
#2735 [19:30] <Lord_Ralex> sec, let me see if we have a link for one already made
#2736 [19:31] * Oerg866_ [Oerg866_@notlogged] has joined #minecrafthelp
#2737 [19:32] <touchdownltd> Lord Ralex - I've followed Method 2 but the log is empty. What do you suggest next?
#2738 [19:32] <Lord_Ralex> RobotJohn, okay, open notepad please
#2739 [19:32] <RobotJohn> got it...
#2740 [19:33] <Lord_Ralex> the text will be: java -Xms512M -Xmx512M -cp Minecraft.exe net.minecraft.LauncherFrame
#2741 [19:34] <RobotJohn> Got it in notepad now
#2742 [19:34] <Lord_Ralex> Click Save As
#2743 [19:34] <RobotJohn> Got it so far
#2744 [19:34] <Lord_Ralex> Underneath where you put the file name there will be a pull down menu named file type, select the file type as All Files
#2745 [19:34] <RobotJohn> got that.
#2746 [19:35] <Lord_Ralex> name the file "runmc.bat" and save it to your desktop
#2747 [19:35] <RobotJohn> got, now what?
#2748 [19:35] <Lord_Ralex> now, double click the file on the desktop
#2749 [19:35] <Lord_Ralex> it should now open a cmd box and minecraft
#2750 [19:35] <RobotJohn> Got it
#2751 [19:36] <RobotJohn> So I use this instead?
#2752 [19:36] <Lord_Ralex> Yes
#2753 [19:36] <touchdownltd> help meeeeeeeee LR
#2754 [19:37] * tswett [tswett@notlogged] has quit. (Quit: leaving)
#2755 [19:37] <Lord_Ralex> touchdownltd, you are on windows?
#2756 [19:37] <touchdownltd> yes
#2757 [19:38] <Lord_Ralex> let's try this first
#2758 [19:38] <Lord_Ralex> ??> touchdownltd win/reinst
#2759 [19:38] <VoxelHead> touchdownltd: (win/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#2760 [19:38] <VoxelHead> touchdownltd: (win/reinst) To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2761 [19:40] * Corin is now known as Corin|Away
#2762 [19:40] <RobotJohn> Lord-Ralex, Thank you for all the help, the login, works great.
#2763 [19:40] * RobotJohn [RobotJohn@notlogged] has quit. (Quit: Web client closed)
#2764 [19:40] <touchdownltd> i cant find the saves directory
#2765 [19:41] * kararuloo [kararuloo@notlogged] has quit. (Ping timeout: 180 seconds)
#2766 [19:41] <Lord_Ralex> touchdownltd, if there is not one, then ignore that part
#2767 [19:41] <touchdownltd> just found it
#2768 [19:45] * Disori is now known as Disori|off
#2769 [19:46] <touchdownltd> it worked thank you thank you thank you thank you
#2770 [19:46] <beccajoy> can anyone help me now?
#2771 [19:46] * hi [hi@notlogged] has joined #minecrafthelp
#2772 [19:47] <Lord_Ralex> beccajoy, does it give you a crash report?
#2773 [19:47] <beccajoy> yes let me get it so i can copy&paste
#2774 [19:48] <Lord_Ralex> ??> beccajoy pastebin
#2775 [19:48] <hi> just purchased a minecraft account and when trying to log in it says failed
#2776 [19:48] <VoxelHead> beccajoy: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#2777 [19:48] <Lord_Ralex> hi, did you get to choose the username yet?
#2778 [19:48] <hi> yes
#2779 [19:48] <Lord_Ralex> hi, can you log in to http://account.mojang.com/me and tell us what it says under "My Games"?
#2780 [19:49] <hi> it says minecraft
#2781 [19:50] <Lord_Ralex> does it show your username
#2782 [19:50] <hi> yes
#2783 [19:50] * fubu135 [fubu135@notlogged] has joined #minecrafthelp
#2784 [19:50] <Lord_Ralex> can you log out and back in again
#2785 [19:50] <fubu135> is anyone here to help?
#2786 [19:50] <hi> sure i'll try
#2787 [19:51] <mattym|away> What do you need fubu135 explain your issue
#2788 [19:51] * mattym|away is now known as mattym
#2789 [19:51] * dctc21613 [dctc21613@notlogged] has quit. (Ping timeout: 180 seconds)
#2790 [19:51] <fubu135> oh I don't know why, but I just got minecraft today, and the keys aren't working
#2791 [19:51] <beccajoy> lord_ralex, here is my pastbin http://pastebin.com/6nHhk2ej
#2792 [19:51] <fubu135> and for some reason the screen is shaking... is that normal?
#2793 [19:51] <Lord_Ralex> fubu135, can you break the block below you
#2794 [19:52] <mattym> you mean like the ingame controls?
#2795 [19:52] <fubu135> yes, like W, S, A, D...
#2796 [19:52] <Lord_Ralex> beccajoy, sec
#2797 [19:52] <mattym> Try what Ralex said, try breaking the block directly beneath you
#2798 [19:52] <beccajoy> okay
#2799 [19:52] <fubu135> ok
#2800 [19:52] <mattym> if you can, then try to move around
#2801 [19:52] <hi> thank you it worked
#2802 [19:52] <fubu135> Oh my gosh!!!!
#2803 [19:52] <fubu135> thank you so much
#2804 [19:52] <Lord_Ralex> ??> beccajoy java/lwjgl
#2805 [19:52] <VoxelHead> beccajoy: (java/lwjgl) See http://www.minecraftwiki.net/wiki/Tutorials/Update_LWJGL for a guide on manually updating to a new version of LWJGL.
#2806 [19:53] <mattym> fubu135 yeah, thats a minor bug in this version with new worlds
#2807 [19:53] <Lord_Ralex> beccajoy, you need to update the lwjgl instance Minecraft uses, that link will walk you though that
#2808 [19:53] <mattym> if it happens again do the same
#2809 [19:53] * touchdownltd [touchdownltd@notlogged] has quit. (Quit: Web client closed)
#2810 [19:53] <fubu135> THANK YOU!!!!!
#2811 [19:53] <fubu135> bye!
#2812 [19:53] * fubu135 [fubu135@notlogged] has quit. (Client Quit)
#2813 [19:54] <beccajoy> thank you i will download that and see if it works!
#2814 [19:56] <beccajoy> What do I do after I download it?.. I opened it and it created a file but that's it.
#2815 [19:56] <hi> can you help me again?
#2816 [19:56] * asshole [asshole@notlogged] has joined #minecrafthelp
#2817 [19:58] * Wilson [Wilson@notlogged] has joined #minecrafthelp
#2818 [19:58] <asshole> Hi...i bought mind craft tonight for my son and we didnt receive an email for his user name
#2819 [19:59] * Wilson [Wilson@notlogged] has quit. (Client Quit)
#2820 [20:00] <asshole> really???
#2821 [20:01] * iflema [iflema@notlogged] has joined #minecrafthelp
#2822 [20:01] <GreyVulpine> You need to create a username once you log into your mojang.com account
#2823 [20:02] * fubu135 [fubu135@notlogged] has joined #minecrafthelp
#2824 [20:02] * LildirtIsBroken [LildirtIsBroken@notlogged] has quit. (Read error: Connection reset by peer)
#2825 [20:02] <fubu135> when I try to add something (a torch) it just breaks the block instead
#2826 [20:02] <fubu135> :(
#2827 [20:02] * LildirtIsBroken [LildirtIsBroken@notlogged] has joined #minecrafthelp
#2828 [20:04] <fubu135> .........
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#2830 [20:04] <mattym> fubu135 can you explain a bit more
#2831 [20:04] <fubu135> yeah
#2832 [20:04] <GreyVulpine> Check your controls, make sure Use Item is bound to the key you're pressing to place it
#2833 [20:04] <GreyVulpine> And not Attack
#2834 [20:04] <mattym> and dont flood the channel with nonsense it will mute you if you do
#2835 [20:04] <fubu135> so i went into the inventory,
#2836 [20:04] <fubu135> dragged torch to the little bar at the bottom
#2837 [20:05] <fubu135> and whenever i try to add one,
#2838 [20:05] <fubu135> it just breaks the block i tried to add it to
#2839 [20:05] <mattym> make sure that you are pressing right click if you want to "Place" something
#2840 [20:07] * AuBot [AuBot@notlogged] has joined #minecrafthelp
#2841 [20:08] <fubu135> i cant find the right clicking thing you were talking about
#2842 [20:08] <GreyVulpine> left click on a single mac button mouse is ctrl+mouse button, isn't it?
#2843 [20:08] <GreyVulpine> er, right click
#2844 [20:08] * ac3xx [ac3xx@notlogged] has quit. (Ping timeout: 190 seconds)
#2845 [20:09] <mattym> yeah but thats a pain, if you cant set a right click
#2846 [20:09] <GreyVulpine> fubu135 - Try ctrl+mouse click
#2847 [20:09] <mattym> just change the key within minecraft
#2848 [20:10] <fubu135> ?
#2849 [20:10] <fubu135> how do you do that?
#2850 [20:10] <fubu135> it's fine
#2851 [20:10] <fubu135> i'll fix it tomorrow
#2852 [20:10] <mattym> fubu135 its a fast fix
#2853 [20:10] <beccajoy> I haven't figured out my issue yet... the tutorial tells me "You should replace the files in .minecraft/bin and .minecraft/bin/natives with the versions from the .zip." but I don't even know how to get to those files on my mac.
#2854 [20:11] <fubu135> ok
#2855 [20:11] <fubu135> how do you do it
#2856 [20:11] <mattym> fubu135 Hit Escape, then click on the options button in minecraft
#2857 [20:11] <fubu135> ok
#2858 [20:11] <mattym> You should see the option Controls
#2859 [20:11] <Rikairchy> 0.0
#2860 [20:11] <Rikairchy> beccajoy: what are you trying to do?
#2861 [20:11] * pipola1010 [pipola1010@notlogged] has joined #minecrafthelp
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#2863 [20:12] <fubu135> ok bye!
#2864 [20:12] * fubu135 [fubu135@notlogged] has quit. (Quit: Web client closed)
#2865 [20:12] <mattym> fubu135 next, click the button next to "Use Item" once, and it should show ??? next press a key you would like to assign to that, use something that isnt used
#2866 [20:12] <mattym> w/e
#2867 [20:12] * GreyVulpine snrks
#2867 [20:12] <Rikairchy> hi GreyVulpine
#2868 [20:12] * ac3xx [ac3xx@notlogged] has joined #minecrafthelp
#2869 [20:12] <mattym> No right click is another reason i despise Macs
#2870 [20:13] <beccajoy> they gave me this link http://www.minecraftwiki.net/wiki/Tutorials/Update_LWJGL
#2871 [20:13] <beccajoy> so i downloaded lwjgl
#2872 [20:13] <ctishman> …every Mac for the last fifteen years has shipped with right-click support, and every Mac for the past six with a two-button mouse, matty.
#2873 [20:13] <beccajoy> but i don't know where to go from there.
#2874 [20:13] <mattym> ctishman Support yes, buts its off by default
#2875 [20:14] * Disori|off is now known as Disori
#2876 [20:14] <GreyVulpine> beccajoy - Ah, go to your desktop. Press your Command+shift+G keys at the same time to bring up the Go To Folder Command. Type in exactly: ~/Library/Application Support/minecraft
#2877 [20:14] <ctishman> Actually, it isn't. You double-finger-tap for right-click.
#2878 [20:14] <mattym> Thats not a right click now is it
#2879 [20:14] <GreyVulpine> Press enter. Look for the bin folder, go inside... follow the rest of the instructions
#2880 [20:14] <GreyVulpine> Press enter. Look for the bin folder, go inside... follow the rest of the instructions
#2881 [20:14] * pipola1010 [pipola1010@notlogged] has left #minecrafthelp
#2882 [20:14] <beccajoy> thank you so much!!
#2883 [20:14] <ctishman> It pulls up a contextual menu, which is what right-click does, isn't it?
#2884 [20:15] <beccajoy> mattym, you can change it to where it's a right click
#2885 [20:15] * Diablodoc [Diablodoc@notlogged] has quit. (Quit: (@Tonjevic) I don't really believe anything anyone says)
#2886 [20:15] <beccajoy> in your system preferences
#2887 [20:15] <mattym> My dad baught a Mac Desktop, used their mouse for about an hour and then trashed it for an regular one
#2888 [20:15] <ctishman> I gotta say, I did the same thing
#2889 [20:15] <mattym> beccajoy I know that, the point is its off or set up to some weird settup by default
#2890 [20:15] <ctishman> Been using this old Razer for years
#2891 [20:15] <GreyVulpine> Would love to right click in games, where it takes a second longer to use a double-tap-hold..
#2892 [20:15] * GreyVulpine coughs
#2892 [20:16] <mattym> Dude i used the Intelimouse that came with my alienware until it died
#2893 [20:16] <ctishman> Intellimouse was what I used before I got this. Ran that one into the ground.
#2894 [20:16] <ctishman> Anyhow. I'm trying to help somebody figure out why Minecraft is giving them an Out Of Memory error. They're running it on OS X 10.7 using Java 7. Right out of the box, 4GB of system memory.
#2895 [20:17] <ctishman> Crashes out-of-memory from the title screen, won't let them log in
#2896 [20:17] <GreyVulpine> Strange. HD texture pack perhaps?
#2897 [20:17] <mattym> Impossible to have put 32bit java on a mac right?
#2898 [20:17] <GreyVulpine> Macs still use 32 bit java?
#2899 [20:17] <ctishman> So far as I can gather, it's bone-stock downloaded Minecraft. No texture packs
#2900 [20:17] <ctishman> 32-bit or 64-bit VMs
#2901 [20:17] <ctishman> you can choose Apple's VM or Sun's
#2902 [20:18] <ctishman> …oracle. Sorry, old habit
#2903 [20:18] <beccajoy> mattym, it's easily fixable though. takes 3 seconds to change. it's not a big deal
#2904 [20:18] <mattym> beccajoy some people however cant figure it out
#2905 [20:18] <mattym> my problem with it, is the fact that it has to be "fixed"
#2906 [20:18] <ctishman> True. Then again, those people aren't exactly candidates to be power users who need right-click, are they?
#2907 [20:18] <beccajoy> mattym, well there are tutorials that come with the laptops that cover it
#2908 [20:19] <GreyVulpine> Because people read the manuals when they purchase a computer, much less spend time with tutorials, right?
#2909 [20:19] <beccajoy> damnit my minecraft still isn't working after updating lwjgl ._.
#2910 [20:20] <ctishman> Grey: It gives them the tutorial before they hit the desktop, part of the setup
#2911 [20:20] <mattym> beccajoy is it not starting at all, or something else?
#2912 [20:20] <GreyVulpine> ctishman - Ah.
#2913 [20:20] <mattym> ctishman how recently have they done that?
#2914 [20:20] <beccajoy> well first whenever I double click on the icon, it tells me i need to install Java 6 which is bogus because I have Java 7
#2915 [20:21] <beccajoy> so when I go to "open package contents" and go to the launcher, i can't even sign in.
#2916 [20:21] * Snowman [Snowman@notlogged] has quit. (Quit: Leaving)
#2917 [20:22] <beccajoy> it says " Minecraft has crashed! ---------------------- Minecraft has stopped running because it encountered a problem; Failed to start game"
#2918 [20:22] <beccajoy> and then gives me an error report
#2919 [20:22] <GreyVulpine> Post that error report to www.pastebin.com
#2920 [20:22] <GreyVulpine> ?? pastebin
#2921 [20:22] <VoxelHead> pastebin: Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#2922 [20:23] <beccajoy> http://pastebin.com/5yt2JuUx
#2923 [20:23] <GreyVulpine> Ah, java 7 issue.
#2924 [20:23] <GreyVulpine> More specifically, lwjgl on java 7, running on macs issue.
#2925 [20:24] <ctishman> Hmm, whats your OS, becca?
#2926 [20:24] <beccajoy> yes, so i tried following the tutorial to update LWJGL and it didn't seem to work :/
#2927 [20:24] <GreyVulpine> Any way you can downgrade to java 6, beccajoy? Or has apple still completely disabled and nuked the java preferences window?
#2928 [20:24] <mattym> Easiest fix for this is still to downgrade to the latest java 6 i believe, the lwjgl update is still a little iffy
#2929 [20:24] <GreyVulpine> There is no lwjgl fix for this yet, last I've seen
#2930 [20:24] <Lord_Ralex> can try a dev build still
#2931 [20:24] <beccajoy> my OS is 10.8.2. i just update to it today and to Java 7 because minecraft wasn't working with Java 6 either.
#2932 [20:25] <ctishman> Oh, it IS you, isn't it!
#2933 [20:25] <GreyVulpine> Minecraft will not work on java 7, I've seen
#2934 [20:25] <GreyVulpine> (on macs)
#2935 [20:25] <beccajoy> I could probably downgrade to Java 6 but I don't know if that would help since it didn't work with Java 6 before. it would say i ran out of memory space
#2936 [20:25] <ctishman> I'm the guy from Reddit who told you to do the upgrade
#2937 [20:25] <GreyVulpine> It would help beccajoy.
#2938 [20:25] <beccajoy> that's interesting
#2939 [20:26] <Lord_Ralex> i think the dev builds are hit and miss now with it, but using 6 is definitely better on macs for now
#2940 [20:26] <beccajoy> LMAO really?! oh my gosh what a coincidence
#2941 [20:26] <ctishman> Yeah, here I am trying to find a fix for you, too
#2942 [20:26] <ctishman> heh
#2943 [20:26] <beccajoy> hahaha i'm cracking up ctishman
#2944 [20:26] <beccajoy> i will try 6 then and see what happens
#2945 [20:26] <ctishman> I know I've got my copy working just fine on 10.8
#2946 [20:26] <mattym> lol i thought it was odd when you were asking about the same issue
#2947 [20:27] <GreyVulpine> ctishman - Would like to pick your brain, if you're on your mac
#2948 [20:27] <beccajoy> lmao!
#2949 [20:27] * Redlion12 [Redlion12@notlogged] has joined #minecrafthelp
#2950 [20:27] <ctishman> Go ahead, I'll do my best
#2951 [20:27] <Redlion12> For some reason, my minecraft says i'm no longer premium
#2952 [20:28] <GreyVulpine> ctishman - Are you still able to choose between java installations on macs? All I can see is that apple's forced everybody to upgrade to 7, then disabled the java preferences window so that people can't switch to a different version
#2953 [20:28] <GreyVulpine> ctishman - Then they disabled the web applet plugin for java, so the demo doesn't work in the browser as well.
#2954 [20:29] <GreyVulpine> Redlion12 - When did you purchase minecraft?
#2955 [20:29] <ctishman> Well, I know the Java Preferences app is gone these days. That was all part of their Java 6 implementation, and when they handed it over to Oracle, they tore out all of their own code from the most part.
#2956 [20:29] <GreyVulpine> That's my experience as well, from trying to help mac users here.
#2957 [20:29] <Redlion12> GreyVulpine - Several months ago
#2958 [20:30] <GreyVulpine> I unfortunately don't have access to a mac, and our mac experts are few and far between here.
#2959 [20:30] <GreyVulpine> Redlion12 - Most likely, you're trying to access one of your accounts that isn't paid for. You most likely forgot which of your accounts is premium.
#2960 [20:30] <ctishman> The 7 VM wouldn't have shown up on the list anyhow, because the purpose was to let people choose between Apple's built-in VMs.
#2961 [20:31] <GreyVulpine> Redlion12 - Try a http://minecraft.net/retrievename on all email addresses you use. It'll send back an email indicating what username is tied to that account, as well as whether or not it's premium
#2962 [20:31] <ctishman> I'm gonna download Java 7 and give it a shot. If it breaks my current install, no biggie. Too busy with school to play much until a fix comes around anyhow
#2963 [20:31] * Generalcamo [Generalcamo@notlogged] has quit. ()
#2964 [20:31] <Redlion12> GreyVulpine - I only have one account. I've played on several premium worlds too
#2965 [20:31] <GreyVulpine> ctishman - It's been this channel's experience that java 7 does break minecraft on macs
#2966 [20:32] <ctishman> Wish me godspeed, then.
#2967 [20:32] <GreyVulpine> Redlion12 - Try it. I can't say how many people have forgotten they registered more than one account
#2968 [20:33] <beccajoy> do either of you know how to get rid of Java 7? I got Java 6 but the game is still trying to use Java 7.
#2969 [20:33] <GreyVulpine> G'luck ctishman.
#2970 [20:33] <ctishman> Installed. I'm running 1.7.0_15 from Oracle
#2971 [20:33] <ctishman> Minecraft launches just fine
#2972 [20:33] <GreyVulpine> Oh really.
#2973 [20:33] <ctishman> yarly
#2974 [20:33] <beccajoy> just my freakin luck lmao!
#2975 [20:33] <Lord_Ralex> i think that is all hit and miss
#2976 [20:33] <Lord_Ralex> some have it work, some don't
#2977 [20:33] <GreyVulpine> You're probably the first one I've seen here, that has minecraft working on java 7 on a mac
#2978 [20:33] <ctishman> There's got to be a difference in here. Lemme see what's going on with it
#2979 [20:34] <Lord_Ralex> i have seen a few have the dev lwjgl allow it to work and not on others
#2980 [20:34] <ctishman> Lemme reboot. I'll be right back. Minecraft might still be using the old VM
#2981 [20:34] <GreyVulpine> Make sure you're running java 7 there. Try running it in the terminal.
#2982 [20:34] <tyteen4a03> GreyVulpine, I think I've seen a few, at least with 10.7+ where they can't get Java 6 easily
#2983 [20:34] <beccajoy> do any of you know how to get rid of Java 7? I got Java 6 but the game is still trying to use Java 7.
#2984 [20:34] <ctishman> BRB 3m
#2985 [20:34] * ctishman [ctishman@notlogged] has quit. (Quit: Web client closed)
#2986 [20:34] <GreyVulpine> tyteen4a03 - I've googled tons, can't find a reasonable way to downgrade to java 6 that I've seen
#2987 [20:34] <GreyVulpine> But I don't have a mac to test it on either
#2988 [20:35] <mattym> yeah, i cant even hackintosh with my hardware anymore
#2989 [20:35] <GreyVulpine> beccajoy - Just hold on. Hopefully ctishman will come back with more information
#2990 [20:35] <beccajoy> ah I figured it out nevermind, getting rid of java 7 now..
#2991 [20:36] <GreyVulpine> Oh?
#2992 [20:36] <beccajoy> will do!
#2993 [20:36] <WhereIsMySpoon> beccajoy: http://stackoverflow.com/questions/13108705/downgrade-from-java-7-to-java-6-on-a-mac
#2994 [20:36] <WhereIsMySpoon> ah you have it anyway
#2995 [20:36] <GreyVulpine> WhereIsMySpoon - As I've stated before, apple's most likely disabled the java preferences window
#2996 [20:36] <GreyVulpine> Unless you can prove otherwise...
#2997 [20:36] <beccajoy> yes, well minecraft gave me the link on where to download Java 6, so i did that and then java's website had a nice little tutorial on how to get rid of Java 7
#2998 [20:36] <WhereIsMySpoon> oic
#2999 [20:36] <beccajoy> so now i will try to run minecraft again
#3000 [20:37] <WhereIsMySpoon> no idea about that, dont use a mac
#3001 [20:37] <GreyVulpine> Yeah.
#3002 [20:37] <mattym> There is this one, but its been hit or miss http://support.apple.com/kb/HT5559?viewlocale=en_US
#3003 [20:38] <beccajoy> ah hah! my game is now working.
#3004 [20:38] * ctishman [ctishman@notlogged] has joined #minecrafthelp
#3005 [20:38] <mattym> What method did you use to get rid of 7?
#3006 [20:38] * KindOne [KindOne@notlogged] has quit. (Ping timeout: 190 seconds)
#3007 [20:38] <mattym> can you post the link
#3008 [20:38] <Redlion12> GreyVulpine - I just checked my 2 usernames and neither of them have premium status.
#3009 [20:38] <GreyVulpine> Pray tell, please tell us how you've done it
#3010 [20:38] <beccajoy> so I suppose all I needed was to upgrade my software to mountain lion first. but not upgrade to java 7.
#3011 [20:38] <beccajoy> yes.
#3012 [20:38] <ctishman> Okay, rebooted, tried Minecraft, it ran and loaded a map just fine.
#3013 [20:38] <beccajoy> http://www.java.com/en/download/help/mac_uninstall_java.xml
#3014 [20:38] <ctishman> Wait, you got it running, Becca?
#3015 [20:39] <beccajoy> yes!!
#3016 [20:39] <ctishman> Woohoo!
#3017 [20:39] <ctishman> Grats!
#3018 [20:39] <beccajoy> oh damnit wait
#3019 [20:39] <beccajoy> that was short lived
#3020 [20:39] <beccajoy> cries
#3021 [20:39] <ctishman> Wait?
#3022 [20:39] <ctishman> What's going on?
#3023 [20:39] <beccajoy> now it's saying it's run out of memory.
#3024 [20:39] <beccajoy> just like originally
#3025 [20:39] * iflema [iflema@notlogged] has quit. (Quit: WeeChat 0.4.0)
#3026 [20:39] <WhereIsMySpoon> :(
#3027 [20:39] <ctishman> That's a good thing!
#3028 [20:39] <mattym> thats an easier fix
#3029 [20:39] <ctishman> Out-of-Memory is something we can addres
#3030 [20:39] <ctishman> address*
#3031 [20:39] <beccajoy> it loaded to the game at first, but then when i went back to it it now says it's out of memory.
#3032 [20:39] <beccajoy> oh okay sweet
#3033 [20:40] <ctishman> *grumbles* Manual memory allocation like it's friggin' 1996 again. *mrmbl*
#3034 [20:40] <beccajoy> lmaoo
#3035 [20:40] * KindOne [KindOne@notlogged] has joined #minecrafthelp
#3036 [20:40] <beccajoy> i always get all the issues
#3037 [20:40] <ctishman> http://www.minecraftforum.net/topic/802864-how-to-allocate-more-memory-to-minecraft-mac-video/
#3038 [20:41] <mattym> well at least you learned something new today
#3039 [20:41] <beccajoy> lmao this is true
#3040 [20:41] <beccajoy> i'll look at that tutorial and then come back with updates on how it works
#3041 [20:41] <Redlion12> @GreyVulpine I just checked my 2 usernames and neither of them have premium status.
#3042 [20:41] <ctishman> Cool. If it doesn't, we'll see what else is going on
#3043 [20:42] <mattym> beccajoy you have 4GB of ram right?
#3044 [20:42] <ctishman> In her original question she said yes
#3045 [20:42] <ctishman> *nods*
#3046 [20:42] <mattym> make sure she assigns no more than 2
#3047 [20:43] <ctishman> Really? I'm pretty sure Java 7 is 64-bit.
#3048 [20:43] <mattym> nothing to do with that
#3049 [20:43] <mattym> id never let 1 program have the ability to use more than half of a computers ram
#3050 [20:44] <ctishman> *nods* Point. Hell, it shouldn't even matter, and wouldn't if Java handled memory in a *coughs and goes back to his drink*
#3051 [20:44] <ctishman> If you can't say nothin' nice…
#3052 [20:45] <mattym> I have to limit mine, cause i only have 2GB, and minecraft would always blue screen me because java tried to access system ram
#3053 [20:45] <ctishman> I'm running 8, considering an upgrade to 16, just for the sake of the games I want to play on the Windows dual-boot side of things
#3054 [20:46] <beccajoy> okay changed the ram to 2560.
#3055 [20:46] <ctishman> Give it a shot and see if it helps
#3056 [20:46] <mattym> beccajoy use 2048
#3057 [20:46] <beccajoy> okay... working so far.
#3058 [20:47] <beccajoy> i will change it in a sec, i'm just gonna see if this lasts more than 5 seconds.
#3059 [20:47] <ctishman> Honestly, if it gets too greedy, OS X will just pull the plug and kill it
#3060 [20:47] <mattym> yeah go for it
#3061 [20:47] * kris [kris@notlogged] has joined #minecrafthelp
#3062 [20:47] <ctishman> it won't take down the whole system
#3063 [20:47] <mattym> yeah, 2560 should work fine, but 2048 is a safer bet
#3064 [20:47] <beccajoy> okay... i think it's good.
#3065 [20:47] <ctishman> Build! build like a maniac!
#3066 [20:47] * tyteen4a03 pops
#3066 [20:47] <beccajoy> let me quit and change it just for the lols
#3067 [20:48] * kris [kris@notlogged] has joined #minecrafthelp
#3068 [20:49] * bonney12|Detached is now known as bonney12
#3069 [20:49] * bonney12 is now known as bonney12|Detached
#3070 [20:50] <kris> Dowmloaded minecraft and it didn't work on Vista, so we upgraded our OS to windows 8, and still can't get it working. We've updated the intel video graphics and still nothing. I'm into this for over $160 now!
#3071 [20:50] <beccajoy> well shit, i changed it to 2048 and it's now run out of memory again.
#3072 [20:50] <ctishman> ...wow.
#3073 [20:50] <ctishman> Minecraft is HUNGRY today
#3074 [20:50] <mattym> thats really odd
#3075 [20:50] <beccajoy> lmao i know
#3076 [20:50] <beccajoy> i guess i'll just have to use the other amount since that seemed to work better
#3077 [20:51] <mattym> 2560 it is, just dont try to run many other programs along side minecraft
#3078 [20:51] <beccajoy> will keep that in mine, i concentrate too hard to do that anyhow
#3079 [20:52] <beccajoy> thanks for all the help, crossing my fingers it'll last!
#3080 [20:52] <ctishman> Let's hope it does! Good luck!
#3081 [20:52] <beccajoy> thanks again :D
#3082 [20:52] <beccajoy> have a good night everyone
#3083 [20:52] <ctishman> You, too!
#3084 [20:52] * beccajoy [beccajoy@notlogged] has quit. (Quit: Web client closed)
#3085 [20:53] * Disori is now known as clone1911
#3086 [20:54] <Redlion12> Does anyone know how a MC account could suddenly not be premium?
#3087 [20:54] * whatever [whatever@notlogged] has joined #minecrafthelp
#3088 [20:54] <ctishman> Could be a database screwup at Mojang. Probably something you want to take up with them directly via email support
#3089 [20:54] * clone1911 is now known as disori
#3090 [20:54] * beccajoy [beccajoy@notlogged] has joined #minecrafthelp
#3091 [20:54] * disori is now known as Disori
#3092 [20:54] <ctishman> They can check transaction records and verify that you actually did give them cash
#3093 [20:55] <beccajoy> oooh my word, i'm back to the same stuff.
#3094 [20:55] <beccajoy> facepalm
#3095 [20:55] <kris> is there a customer support number I can call?
#3096 [20:55] * whatever [whatever@notlogged] has quit. (Client Quit)
#3097 [20:55] <ctishman> Oy gevalt, becca
#3098 [20:55] <beccajoy> you're telling me
#3099 [20:55] <beccajoy> 3 seconds of laggy playing, and then no memory.
#3100 [20:55] <mattym> Redlion12 any of this http://help.mojang.com/customer/portal/articles/329541-my-account-is-no-longer-premium aply to you?
#3101 [20:55] <ctishman> So basically Minecraft gobbled up its assigned RAM, didn't give it back, and now came back for more
#3102 [20:55] <beccajoy> pretty much!
#3103 [20:56] <beccajoy> of course i get a fat, greedy minecraft download
#3104 [20:56] <mattym> beccajoy Start the game again, get into your Video settings, and make sure Render distancs is NOT set to Far
#3105 [20:56] * Jakeob [Jakeob@notlogged] has quit. (Ping timeout: 190 seconds)
#3106 [20:56] <beccajoy> okat
#3107 [20:56] <beccajoy> okay*
#3108 [20:56] <mattym> That should lessen the demand
#3109 [20:57] * Jakeob [Jakeob@notlogged] has joined #minecrafthelp
#3110 [20:57] <beccajoy> the render distance is "normal"
#3111 [20:57] <mattym> did you just change it or was it that way
#3112 [20:58] <beccajoy> it was that way because I changed it to it yesterday when trying to figure out how to make it work.
#3113 [20:58] <kris> Is there a mojang customer service number I can call?
#3114 [20:58] <mattym> How old is the mac?
#3115 [20:58] <mattym> kris no, no number to call
#3116 [20:58] <beccajoy> only like 2 years old
#3117 [20:58] <ctishman> Core 2 Duo, I seem to recall
#3118 [20:58] <beccajoy> yes
#3119 [20:58] <mattym> does it beep (more than once) when you start it?
#3120 [20:58] <beccajoy> no i don't think so
#3121 [20:59] <mattym> Im contemplating a possible issue with the memory itself
#3122 [20:59] <beccajoy> yeah a 2.4 GHz intel Core 2 Duo
#3123 [20:59] <beccajoy> hmm how would I figure that out?
#3124 [20:59] <ctishman> It's not an issue with the memory, Mattym. The OS uses that memory a heck of a lot more often than Minecraft does
#3125 [20:59] <mattym> its would be really hard to tell
#3126 [21:00] <mattym> ctishman the system probably uses a certain range, its possible that some addresses for normal use have become damaged or corrupted
#3127 [21:00] <mattym> but like i siad, thats near impossible to truly diagnose
#3128 [21:01] <beccajoy> dang
#3129 [21:01] <mattym> cause most modern OS's obscure that away from the users
#3130 [21:01] <ctishman> True, but those addresses would be ruled out by the OS after boot if they were, and not allocated to programs like the Java VM that ask for them.
#3131 [21:01] <beccajoy> hmm could I take it into an apple store and would they be able to find out?
#3132 [21:01] * kris [kris@notlogged] has quit. (Quit: Web client closed)
#3133 [21:01] <ctishman> Yes, they would actually.
#3134 [21:01] <beccajoy> i might try that if all else fails
#3135 [21:02] <ctishman> Do you have Applecare? Otherwise they're probably not going to touch it for free.
#3136 [21:02] <mattym> probably cost you a mint tho, unless you are still covered under a service plan
#3137 [21:02] * brand0ng [brand0ng@notlogged] has joined #minecrafthelp
#3138 [21:02] <beccajoy> i'm not sure... I have a lot of apple products so I can't remember which ones I got it for.
#3139 [21:02] <ctishman> Just a sec
#3140 [21:02] <beccajoy> yeah i figured so
#3141 [21:03] <ctishman> Becca, click "Apple menu>About this mac"
#3142 [21:03] <beccajoy> i have other games on my laptop that i'm sure take up a lot more memory though and they run fine, that's why i'm so confused why minecraft's complaining over 3 seconds of use
#3143 [21:03] <beccajoy> okay
#3144 [21:03] <ctishman> then More Info, then "Service"
#3145 [21:03] <Redlion12> mattym - No, I bought MC 4 months ago and it worked fine on the premium servers up until the last month or so.
#3146 [21:03] <ctishman> Then "Check my service and support coverage status"
#3147 [21:04] <beccajoy> okay
#3148 [21:04] <mattym> Redlion12 did you buy it via mojang.com?
#3149 [21:04] <beccajoy> yeah it's expired, they only last for a year annoyingly.
#3150 [21:05] <Redlion12> i bought it from minecraft.net
#3151 [21:05] <mattym> Redlion12 do you still have the reciept email?
#3152 [21:05] <ctishman> *nods* I always get the 3-year plan. Now, I can tell you right now it's not your memory, just from 17+ years of experience working with Macs.
#3153 [21:06] <beccajoy> yeah i didn't think so just because I'd figure everything else I have on here would be showing issues if it was a memory issue
#3154 [21:06] <ctishman> But if you want to be sure, you can make an appointment on the website to bring it in. They'll check it in overnight and run a diagnostic test on it that will do a full hardware diag.
#3155 [21:06] <beccajoy> but i wonder what it is then
#3156 [21:06] <ctishman> correct
#3157 [21:07] <beccajoy> like i said if all else fails i might try that.
#3158 [21:07] <GreyVulpine> Betting that you've got a 32 bit java installed.
#3159 [21:07] <Redlion12> i do. I even sent an email to "Account/Payment problems"
#3160 [21:07] <GreyVulpine> Usually is the cause of out of memory issues on windows machines
#3161 [21:07] <beccajoy> well that's the thing, when i tried downloading java 7, that opened a whole nother load of cans
#3162 [21:07] <beccajoy> i'm on mac
#3163 [21:07] <mattym> Redlion12 fill this out http://help.mojang.com/customer/portal/emails/new if you have already wait on their reply
#3164 [21:07] <GreyVulpine> Is there any way you can check to see if you've got 32 or 64 bit java installed, beccajoy?
#3165 [21:08] <mattym> GreyVulpine i think Macs will only accept the 64-Bit
#3166 [21:08] * GreyVulpine shrugs
#3166 [21:08] <mattym> the java site doesnt even give them a choice
#3167 [21:08] <Lord_Ralex> he can just use terminal to get that info i think anyways
#3168 [21:08] <ctishman> Correct. If it's Java 7, it's 64-bit. Period.
#3169 [21:08] <GreyVulpine> If it's on 64 bit, there shouldn't be a problem with the memory running out.
#3170 [21:08] <GreyVulpine> Not with 4 gigs of System RAM on it
#3171 [21:08] <beccajoy> well I'm using Java 6.
#3172 [21:09] <beccajoy> so what would that mean?
#3173 [21:09] <Redlion12> mattym - I did, and I've spent the last few weeks waiting.
#3174 [21:09] <mattym> Redlion12 when did you send it, cuase they are only up to stuff recieved on Feb 3rd currently
#3175 [21:09] <beccajoy> and how would i tell if it's using 32 bit or 64 bit?
#3176 [21:10] <ctishman> Open System Preferences, then click Java
#3177 [21:10] <beccajoy> it's not in system preferences because it's java 6, only java 7 shows there i think
#3178 [21:10] <ctishman> Ahh, right.
#3179 [21:11] <mattym> terminal "java -version" ?
#3180 [21:11] * trent [trent@notlogged] has joined #minecrafthelp
#3181 [21:12] <beccajoy> sorry for the noncumputersavvy..ness, but what does terminal mean?
#3182 [21:12] <mattym> im not even sure thats the context for a mac
#3183 [21:12] <ctishman> That is the context, matty.
#3184 [21:12] <Redlion12> mattym - I believe i sent it in late January.
#3185 [21:12] <mattym> but, if you go into your utilities you should have a program called Terminal
#3186 [21:13] <ctishman> Terminal is an application you run that lets you issue terminal commands to the system (e.g. text commands rather than clicking applications)
#3187 [21:13] <mattym> if thats still where they hide it
#3188 [21:13] <ctishman> It is :)
#3189 [21:13] <mattym> yey
#3190 [21:13] <trent> Hey everyone. i have a local minecraft server that runs fine and everyone in the house and neighborhood can join without problem.. However it seems that every 30 or 40 minutes the server becomes unreachable even though it's still running. The server does not show any errors suggestions?
#3191 [21:13] <ctishman> Trent: Unreachable in the sense that new clients can't connect, or in the sense that existing clients are booted?
#3192 [21:14] <mattym> trent do you end up having to reset it, or does it resolve itself?
#3193 [21:14] <beccajoy> okay i did that and it came up with "java version "1.6.0_41""
#3194 [21:14] <trent> everyone is booted.. and no one can get in.. if I let it sit for a while 5-10 minutes it fixes itself.. I've tried this on 2 seperate machines in the house one is wired the other is wireless
#3195 [21:14] * LAW9901 [LAW9901@notlogged] has joined #minecrafthelp
#3196 [21:15] <ctishman> Sounds like your router is giving you a new DHCP lease
#3197 [21:15] <ctishman> Real short interval, but not unheard of. If possible, set yourself a dedicated IP in your router.
#3198 [21:15] * LAW9901 [LAW9901@notlogged] has quit. (Client Quit)
#3199 [21:15] * zombie_ [zombie_@notlogged] has joined #minecrafthelp
#3200 [21:15] * Brandon_ [Brandon_@notlogged] has joined #minecrafthelp
#3201 [21:15] <ctishman> Becca: Did it say anything more, like 32-bit or 64-bit?
#3202 [21:16] <trent> ya I have a dynamic ip but it only changes like every 50 days or so...
#3203 [21:16] <trent> I'll see if i can set it up as a static ip and see if that helps any. Thanks. will be back
#3204 [21:16] <zombie_> I can't get my username and password to work to download Minecraft, which we just purchased. Any ideas?
#3205 [21:16] <mattym> beccajoy did you use this java file http://support.apple.com/kb/DL1572
#3206 [21:16] * Brandon_ [Brandon_@notlogged] has quit. (Killed (NickServ (GHOST command used by Brandon_AwayIndefinitely!Brandon@br.freeBNC.net)))
#3207 [21:16] <mattym> zombie_ use your Email in the place where it says username
#3208 [21:16] <beccajoy> it says "Java(TM) SE Runtime Environment (build 1.6.0_41-b02-445-11M4107) Java HotSpot(TM) 64-Bit Server VM (build 20.14-b01-445, mixed mode)"
#3209 [21:17] <ctishman> Hmm, so you're already running update 41. That link isn't going to help.
#3210 [21:17] <zombie_> ok, but what do I put for password?
#3211 [21:17] <mattym> your password
#3212 [21:17] * Coot [Coot@notlogged] has joined #minecrafthelp
#3213 [21:17] <beccajoy> mattym, when I tried to open minecraft it prompted me to downlaod java 6 so i clicked "download" and it downloaded the software that way.
#3214 [21:17] <zombie_> even when I do the password reset it does not work
#3215 [21:17] <mattym> zombie_ the point is your supposed to use the Email and Password
#3216 [21:17] <mattym> not the username
#3217 [21:18] <Coot> Once I unzip MC on my MAC and try to open it it just bounces up and down in my tray, when I click on it there it just goes away...Any ideas?
#3218 [21:18] <mattym> beccajoy you already have the propper one, so ignore my link
#3219 [21:18] <zombie_> Username = my email correct? and what is my password?
#3220 [21:18] <beccajoy> okay
#3221 [21:18] * Danny_ [Danny_@notlogged] has joined #minecrafthelp
#3222 [21:18] <mattym> zombie_ the password you use to sign into your account online
#3223 [21:18] <ctishman> Coot: what version of OS X are you using?
#3224 [21:18] <mattym> zombie_ the account that you used when you purchased the game
#3225 [21:19] <zombie_> that does not work, i tried it - i get login failed and then I can not download the game we just purchased
#3226 [21:19] <Coot> 10.7.5
#3227 [21:19] <mattym> zombie_ after you "purchased" it did you get the reciept email?
#3228 [21:19] <ctishman> Hmmm. Should work fine.
#3229 [21:19] <zombie_> yes
#3230 [21:20] <mattym> did you follow the instructions inside and finish the setup of the account
#3231 [21:20] <ctishman> buut it doesn't
#3232 [21:20] <Coot> Ive deleted it numerous times and tried again and again same end result
#3233 [21:20] <mattym> Coot what do you mean unzipped, there should be no unzipping going on
#3234 [21:20] <Danny_> When I try to login in to minecraft it says "301 Moved Permanently</title></head><body bgcolor="white"... So I can only play offline so what do I need to do to fix this?
#3235 [21:21] <Coot> Makes me open it through zipeg
#3236 [21:21] <zombie_> yes - we created profile, but when you go to download windows it asks for username and password, but my username and password from purchasing the software does not work
#3237 [21:21] <mattym> Danny_ make sure that your antivitus software or firewall isnt blocking Minecraft or Java
#3238 [21:21] <Coot> once I click on the link to download it
#3239 [21:22] <mattym> zombie_ your username is the email you used to register with, and password is the password you made
#3240 [21:22] <mattym> Coot are you downloading the jar version?
#3241 [21:22] <zombie_> i know... but it does not work....
#3242 [21:22] <mattym> zombie_ is it always the Login Failed error, or is it ever another error
#3243 [21:22] <zombie_> always login failed
#3244 [21:23] <zombie_> even after resetting my password, still login failed
#3245 [21:23] <mattym> have you tried a password reset via mojang.com
#3246 [21:23] <mattym> ok
#3247 [21:23] <zombie_> yes, still did not work
#3248 [21:23] <Coot> https://s3.amazonaws.com/MinecraftDownload/launcher/Minecraft.zip (Mac OS X)
#3249 [21:23] <mattym> zombie_ log in here http://minecraft.net/play and try to see if you can play within the browser
#3250 [21:24] <Coot> that the link im clicking
#3251 [21:24] <zombie_> i only get the "buy now" button
#3252 [21:24] <mattym> ok Coot did you unpack and place it into the Applications folder?
#3253 [21:25] <mattym> zombie_ there should be a login in the upper right hand corner of the screen
#3254 [21:25] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 195 seconds)
#3255 [21:25] <Danny_> <mattym> The firewall/antivirus systems arn't blocking Minecraf tor Java
#3256 [21:25] <Coot> Clicked extrct and placed in the App folder yes
#3257 [21:25] <mattym> Danny_ try turning them off completely, just to check
#3258 [21:25] <mattym> Coot and it just bounces?
#3259 [21:27] <Redlion12> mattym - Is my best bet just to wait and see if i get a reply or should I try to send another message?
#3260 [21:27] <Coot> Haha, yes just bounces in the tray at the bottom. Then when I click on it, it goes away (the MC logo that is)
#3261 [21:27] <zombie_> i tried downloading the software again and got "can't connect to minecraft.net"
#3262 [21:27] <mattym> Redlion12 i would do both, just in case
#3263 [21:27] <Danny_> <mattym> It still won't work out for me
#3264 [21:27] <mattym> Coot try this
#3265 [21:27] <Redlion12> mattym - Ok, thanks
#3266 [21:27] <mattym> ??> Coot mac/reinst
#3267 [21:27] <VoxelHead> Coot: (mac/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#3268 [21:28] <VoxelHead> Coot: (mac/reinst) To do so, in the Finder, from the Go menu, select Home. Then open Library, Application Support, and then minecraft. Drag the bin and resources folders to the trash, then try running Minecraft again. Good luck!
#3269 [21:28] <ctishman> For reference, an application on OS X bounces while it's launching, then settles down and sits once the app reports back that it's launched successfully. So whatever's going on here, it's happening before Minecraft can launch
#3270 [21:28] * Redlion12 [Redlion12@notlogged] has quit. (Quit: Web client closed)
#3271 [21:28] <GreyVulpine> Oh.
#3272 [21:29] <mattym> zombie_ can you try dissabling your antivirus and firewall as they may be blocking minecrafts access
#3273 [21:29] <GreyVulpine> Coot's problem and solution is this
#3274 [21:29] <GreyVulpine> ??> Coot mac/permissions
#3275 [21:29] <VoxelHead> Coot: (mac/permissions) You need to open Applications, go to Utilities, open Terminal, and run the following command (assuming you put Minecraft into Applications):
#3276 [21:29] <VoxelHead> Coot: (mac/permissions) chmod +x /Applications/Minecraft.app/Contents/MacOS/JavaApplicationStub
#3277 [21:29] <ctishman> Grey's got a great suggestion there.
#3278 [21:29] <zombie_> i don't know how to disable it... the file downloads ok
#3279 [21:29] <GreyVulpine> The bouncing is a common issue
#3280 [21:30] <mattym> zombie_ the file downloads fine cause your browser is probably allowed through properly, what is your antivirus software?
#3281 [21:30] <Danny_> I think I might've solved it/ I tried running minecraft in the browser on minecraft.net and it seems to be working
#3282 [21:30] <zombie_> norton
#3283 [21:30] <ctishman> Norton. >.<
#3284 [21:30] <mattym> Danny_ ok that means that the launcher is still somehow being blocked by some sort of security on your PC
#3285 [21:31] <mattym> zombie_ make sure norton is COMPLETELY turned off
#3286 [21:31] <mattym> you may need to consult google on how to do so
#3287 [21:31] <mattym> cause i havent the slightest clue how to turn off norton these days
#3288 [21:31] <beccajoy> greyvulpine, so it appears i'm using a 64 bit version of java 6. so i'm not sure what the issue is with my memory not working
#3289 [21:32] <Coot> when I ran chmod +x /Applications/Minecraft.app/Contents/MacOS/JavaApplicationStub it said no such file or directpry
#3290 [21:32] <mattym> Coot did you get your initial download from here http://minecraft.net/downloads
#3291 [21:33] <mattym> Coot did you get your initial download from here http://minecraft.net/download
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#3293 [21:33] <Coot> No from my email they sent me
#3294 [21:33] <mattym> try the second link ^
#3295 [21:33] <GreyVulpine> Coot - What is the exact line you put in?
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#3297 [21:33] <Coot> how do I delete it off my system now... new to the Mac world...Thanks for the patience!!
#3298 [21:33] <zombie_> i don't know how to turn it off, and that does not seem like a good idea to me - are there any other options or can I just get my money back - this is extremely frustrating
#3299 [21:34] <yowipar> Hello?
#3300 [21:34] <Coot> In the termonal?
#3301 [21:34] <ctishman> Delete Miecraft, Coot?
#3302 [21:34] <GreyVulpine> Coot - Yes, in the terminal
#3303 [21:34] <ctishman> Minecraft*
#3304 [21:34] <Coot> *terminal
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#3306 [21:34] <mattym> zombie_ http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#3307 [21:34] <Coot> as soon as I openeed terminal i pasted it
#3308 [21:35] <GreyVulpine> Coot - What exactly did you put into the terminal?
#3309 [21:35] <Coot> chmod +x /Applications/Minecraft.app/Contents/MacOS/JavaApplicationStub
#3310 [21:35] <GreyVulpine> Is Minecraft.app in your applications folder?
#3311 [21:36] <Coot> yes it is
#3312 [21:36] <GreyVulpine> Is it named exactly Minecraft.app?
#3313 [21:37] <ctishman> Oh, and Coot: In order to change it back to system default, go to Applications>Utilities>Disk Utility, then click the name of your main Hard Driver on the list on the left. Once there, click the "Repair Disk Permissions" button at the bottom of the window. Running this process will take about 10 minutes, and can fix a lot of system-related gliteches.
#3314 [21:37] <ctishman> glitches*
#3315 [21:37] <ctishman> …hard drive*
#3316 [21:37] <ctishman> *can't spell*
#3317 [21:37] <Coot> how can I tell if it is the .app?
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#3319 [21:38] <ctishman> Coot: If it has the Minecraft icon, it's the .app
#3320 [21:38] <ctishman> If it has another kind of icon, it's something else
#3321 [21:38] <Coot> Ok, then yes it has the logo
#3322 [21:39] <ctishman> You're golden then.
#3323 [21:39] <Coot> I can click on it and it wont run the program though
#3324 [21:39] <GreyVulpine> Coot - In the terminal, could you put in: open /Applications/Minecraft.app
#3325 [21:39] <GreyVulpine> Then tell us what it returns?
#3326 [21:40] <Coot> The file /Applications/Minecraft.app does not exist.
#3327 [21:40] <GreyVulpine> Well then, something's not right here
#3328 [21:40] <ctishman> All right, gotta run. Pleasure meeting y'all!
#3329 [21:40] <Coot> When I download it should I go througzipwg?
#3330 [21:41] <Coot> * through zipeg
#3331 [21:41] <Coot> to extraxt it
#3332 [21:41] * faltallon|2 is now known as faltallon
#3333 [21:41] <GreyVulpine> Coot - You should download minecraft.zip through the minecraft.net/download site, then unzip the minecraft.app out of it and place it in your /Applications/ folder
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#3335 [21:42] <GreyVulpine> Make sure it's named exactly Minecraft.app, and not something else
#3336 [21:44] <Coot> Goy it guys!!!! Thanks a lot! I deleted Zipeg and opemed itthat way and put in my App folder! Again Thanks for time and patience
#3337 [21:44] <GreyVulpine> Great.
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#3339 [21:46] <beccajoy> can anyone help me figure out how to tackle this memory issue?
#3340 [21:47] <mattym> Im at the end of my usefullness when it comes to Mac
#3341 [21:48] <beccajoy> I figured so haha, they are their own species
#3342 [21:48] <beccajoy> thanks anyway
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#3351 [22:11] <luca_> everytime I try to log in thru the minecraft launcher it says "login failed"
#3352 [22:11] <luca_> I've tried everything and now I can't even log in thru the website
#3353 [22:11] <luca_> says "too many failed attempts
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#3367 [23:14] <Alexsfather> need help, can't buy minecraft. start with Buy Now link on minecraft.net, then login, then get directed to mojang, login, then get told to verify account, but account was already verifed. have tried fully clearing all cookies and cache (even tried FF in addition to Chrome). completely stuck trying to buy this for my son
#3368 [23:23] <Alexsfather> ... and macosx minecraft download is corrupted. tried again to DL several times from two browsers and after gun-zipping, the binary is corrupted according to Macos
#3369 [23:24] <Lutzee> ?? mac/gatekeeper
#3370 [23:24] <VoxelHead> mac/gatekeeper: Newer versions of OS X add new security measures which give scary warning messages for any programs not from the App store. To force your computer to allow you to play Minecraft, ctrl-click or right-click your Minecraft icon, and select Open.
#3371 [23:24] <Lutzee> ?? mac/gatekeeper/disable
#3372 [23:24] <VoxelHead> mac/gatekeeper/disable: If the right-click->Open trick does not work, disable Gatekeeper entirely. See http://support.apple.com/kb/HT5290
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#3374 [23:26] <Alexsfather> that is not the issue. that is not the error message. the message is that the binary is corrupted
#3375 [23:27] <Lutzee> Alexsfather: It is, its a very common issue, the binary is fine but OSX thinks its not, please try following the instructions
#3376 [23:28] <Alexsfather> hmm. ok. rt-click for sure doesn't help.
#3377 [23:28] <Lutzee> Follow the second option
#3378 [23:28] <Alexsfather> *IF* I get it to launch, will I be able to login since i haven't been able to buy it yet?
#3379 [23:29] <Lutzee> Um unlikely
#3380 [23:30] <Lutzee> at this moment there are a few cumulative issues floating arround that prevent anyone on OSX being able to play the demo :/
#3381 [23:31] <Alexsfather> i don't care about the demo. i want to buy it. but i can not due to the problems described above
#3382 [23:31] <Alexsfather> so, it did launch after disabling Gatekeeper, and will not allow login with the registered account
#3383 [23:31] <Alexsfather> so again, i'm stymied
#3384 [23:32] <Lutzee> Hmm its odd that you get a failed to verify account, what happens if you try and purchase via mojang.com? it just says you need to verify the account/
#3385 [23:32] <Alexsfather> seems like Mojang/Minecraft don't want anyone to buy/use their product since they make it so hard to buy
#3386 [23:32] <Alexsfather> @lutzee ... yes ... it just says the acct needs to be verified
#3387 [23:33] <Lutzee> The system is pretty common in the games industry.
#3388 [23:33] <Alexsfather> "Login Failed" "Not downloaded" is what it says in the app
#3389 [23:33] <Lutzee> Yeah, i was expecting that, i asume the link in the email you recieved for verification does not work?
#3390 [23:33] <Alexsfather> "system" ... what ... shooting themselves in the foot so they can't generate revenue by driving potential customers away!
#3391 [23:34] <Alexsfather> the link we received seems to work just fine ... click, takes you to mojang, login no problem
#3392 [23:35] <Lutzee> The verify system is to make sure the person making the account is indeed human,
#3393 [23:36] <Alexsfather> sure, most/many saas/cloud/web sevices do that. just that most of them work. the architecture is pretty simple and well understood
#3394 [23:39] <Lutzee> Okay well at this time i can't help you much more, you will get a better reply from a mojang employee, fill in this form and explain you issue and they should get back to you as soon as possible help.mojang.com/customer/portal/emails/new
#3395 [23:39] <Alexsfather> ok, thanks.
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