#MinecraftHelp > 2013-04-10
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#6 [00:16] <TheJ0y> Hi, since today minecraft freeze on server logging, but only from wireless...qhich was working perfectly before the session downtime from yesterday. its most likely unrelated, but still it doest this only since... do you know a way to fix this? thanks
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#9 [00:22] <Ryladine> Explain freeze on server logging?
#10 [00:23] <TheJ0y> ehen i'm at logging in... (after joining a server) its just freeze (have to close the client through ctrl+alt+del)
#11 [00:23] <TheJ0y> on any server
#12 [00:23] <TheJ0y> on any server
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#14 [00:25] <TheJ0y> when I try on my own server, i got a took to long to login after a while, but the client stay frozen
#15 [00:26] <Bugboy1028> are you using your ip for server or it haves it own ip?
#16 [00:27] <TheJ0y> me and the server are on the same IP... never had any trouble since today
#17 [00:27] <TheJ0y> but even if I try another server, still the same
#18 [00:28] <TheJ0y> i mean same external IP
#19 [00:28] <TheJ0y> internal is differnet
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#22 [00:33] <TheJ0y> yay got a lucky loggin... it worked after 5 freeze.. Sometime i can connect, most of time it freeze
#23 [00:34] <TheJ0y> I can't put the finger on the problem, anyone got an idea?
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#29 [00:40] <Jax> i have been trying to allocate more ram to minecraft and i cant seem to get it to work can some one please help with that
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#35 [01:11] <ocamp007> where can I find the 1.4.7 jar file
#36 [01:11] <GreyVulpine> For the client or the server?
#37 [01:11] <ocamp007> client
#38 [01:11] <GreyVulpine> Moment..
#39 [01:12] <GreyVulpine> http://assets.minecraft.net/1_4_7/minecraft.jar
#40 [01:12] <ocamp007> thank you much
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#57 [01:55] <Wug> nice and quiet in here
#58 [01:56] <Bismarc> I Know Right
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#63 [02:04] <kito> im trying to install the game but I kept getting error code 24
#64 [02:05] <Wug> error code 24 where? in the launcher?
#65 [02:05] <Wug> or in a java installer, or somewhere else?
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#70 [02:07] <kito> when I clicked "install" it appears that the game was downloading but when it tried tk k
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#72 [02:08] <Wug> minecraft doesn't have an install button. where did you download it from?
#73 [02:08] <kito> it wont install... the message was "unknown error occured - "-_
#74 [02:08] <kito> "-24"
#75 [02:08] <Bismarc> It could be the java
#76 [02:09] <kito> play
#77 [02:09] <kito> I downloaded it from
#78 [02:09] <kito> google llays
#79 [02:09] <kito> I mean playstore
#80 [02:10] <Bismarc> Ok?
#81 [02:10] <Wug> oooh, mobile version
#82 [02:10] <kito> yes samsung tablet
#83 [02:10] <Bismarc> Ohhh, the app store
#84 [02:10] <Bismarc> Ok so not on a Iphone then
#85 [02:10] <kito> yes I bought the game from google playstore
#86 [02:11] <kito> not an iphone...samsung galaxy tablet
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#88 [02:12] <Bismarc> Try deleting the game off your phone and get again
#89 [02:12] <kito> it s
#90 [02:12] <Wug> kito: do you have an app called pocketool?
#91 [02:12] <kito> not installed.....it wont
#92 [02:13] <kito> I downloaded the pocket tool but I uninstalled it already
#93 [02:13] <Wug> you're sure its uninstalled? minecraft has been known to fail to install if pocketool is installed
#94 [02:14] <kito> yes it is.
#95 [02:15] <Wug> try clearing any caches that exist
#96 [02:15] <Wug> pocketool supposedly has a folder, try deleting it
#97 [02:15] <Wug> if there is a system cache, empty that
#98 [02:16] <Wug> another suggested solution is to restart the tablet and try again
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#100 [02:18] <cp101> Hi, i have sent 2 emails to Mojang about a mincraft account problem i have and they dont seem to reply
#101 [02:18] <Wug> they have a backlog. how long ago did you send the emails
#102 [02:18] <cp101> How long does it normally take to get a response
#103 [02:18] <Bismarc> cp101: what is your prblem
#104 [02:18] <kito> ok it worked... just to clarify.....I cannot download pocket tool right?
#105 [02:18] <Wug> also, what was the problem
#106 [02:18] <Wug> kito: you should be able to install it now that minecraft is installed
#107 [02:19] <Wug> just remember what you had to do to install it in case you have to reinstall
#108 [02:19] <GreyVulpine> cp101 - http://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#109 [02:19] <cp101> my second account had minecraft on it, and at the weekend i went to use it and it saysi need to buy it again
#110 [02:19] <Wug> they're about a week behind
#111 [02:19] <Wug> don't send any more emails, they'll get to you shortly
#112 [02:20] <kito> I did that earlier wug but it uninstalled my minecraft
#113 [02:20] <cp101> ok i will wait another few days, thanks for your help
#114 [02:20] <Wug> kito: leave it uninstalled then
#115 [02:20] <Wug> cp101: in the meantime, you can check with your credit card company (assuming you paid that way) and see if the transaction was charged back
#116 [02:20] <kito> so I cannot use pocket tool right?
#117 [02:21] <Wug> kito: I guess not.
#118 [02:21] <kito> ok. thanks wug.....have you heard this before?
#119 [02:25] <Wug> nope
#120 [02:25] <Wug> I googled it and found a thread on the forums
#121 [02:25] <Wug> I know very little about the mobile or xbox editions
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#123 [02:29] <Bismarc> Same
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#129 [02:37] <big_dan_27> my minecraft is sooo laggy everybody in my home (we are 3 on the same net) can paly and its work well me im soo fucking laggy has hell
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#133 [02:38] <big_dan> need help my mincraft iss so laggy
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#135 [02:40] <big_dan> need help my mincraft iss so laggy... i cannot connect my self too any server anymore
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#141 [02:45] <Bismarc> big_dan_27: Same happenes to me. So annoying right
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#149 [02:59] <a9break> minecraft was working. But now when try to start it we get and error that says "Java (TM) Platform SE binary has stopped working. I have tried to uninstal java and reinstal it but still get same thing.
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#153 [03:00] <Wug> a9break: have you checked your graphics drivers?
#154 [03:00] <a9break> what is CTCP
#155 [03:01] <a9break> how do i check them? I am not that great at computers
#156 [03:01] <Wug> ??> a9break win/dxdiag
#157 [03:01] <VoxelHead> a9break: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#158 [03:01] <VoxelHead> a9break: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
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#160 [03:06] <a9break> http://pastebin.com/bTHDVbYE
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#162 [03:06] <Bismarc> a9break: Okay, just about to look at your pastebin
#163 [03:06] <Wug> yep, driver is definitely out of date
#164 [03:06] <Barron> hello?
#165 [03:06] <Wug> 2006
#166 [03:07] <Wug> ??> Barron ask
#167 [03:07] <VoxelHead> Barron: (ask) Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#168 [03:07] <VoxelHead> Barron: (ask) If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#169 [03:07] <a9break> ok thanks
#170 [03:08] <Bismarc> a9break: Looked at most of pastebin what's the problem?
#171 [03:08] <Barron> i play on xbox and my shading is wrong. i mine and it wont light properly unless i bust out for natral light
#172 [03:08] <Wug> a9break: download and install the driver from here: http://ftp.hp.com/pub/softpaq/sp34501-35000/sp34747.exe
#173 [03:09] <a9break> when i try to start minecraft it says "java (TM) platform SE binary has stopped working
#174 [03:09] <Wug> Barron: I haven't much experience troubleshooting the xbox version. have you tried googling it?
#175 [03:09] <Wug> a9break: download the driver I linked you
#176 [03:09] <a9break> ok
#177 [03:10] <Barron> yea. hars to find anything. i uninstalled it and reinstalled. still happening
#178 [03:10] <Barron> sorry for grammer... im on my phone
#179 [03:12] <Wug> if you place and remove torch or something does it continue to happen?
#180 [03:13] <Wug> a torch*
#181 [03:13] <Wug> im largely unfamiliar with the bugs of any version but the pc
#182 [03:13] <Barron> yes. no light is generated. i can place it in the shadow and all you see barely is the tip
#183 [03:14] <Barron> should i contact microsoft?
#184 [03:14] <Wug> that might be a good place to start
#185 [03:14] <Barron> ok, thanks Wug
#186 [03:14] <Wug> im not finding anything on google either
#187 [03:15] <Wug> i dont suppose you have another xbox live account you can try it with?
#188 [03:15] <Barron> yea, pain in the but. would be a shame to delet all my work
#189 [03:15] <Barron> i do, happens to my brother also.
#190 [03:15] <Barron> same xbox
#191 [03:15] <Wug> when was the update?
#192 [03:16] <Barron> like 4-5 days ago
#193 [03:16] <Barron> thats when it started
#194 [03:16] <Wug> there are a few other bugs with that update so its possible that another one will come along soon
#195 [03:16] <Wug> maybe another update will fix it
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#197 [03:16] <Wug> hard to say.
#198 [03:17] <Wug> its 3:00am here and I have class tomorrow, so I'm going to go to bed
#199 [03:17] <Barron> as i read, xbox updates are few and far between
#200 [03:17] <a9break> ok i installed the new drivers and it is asking to restart my computer
#201 [03:17] <a9break> it there anything else i should know before i do it
#202 [03:17] <Wug> a9break: yep, go ahead and do that
#203 [03:17] <a9break> that should fix the problem?
#204 [03:17] <Barron> thanks Wug
#205 [03:17] <Wug> should, yes
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#207 [03:17] <Wug> if it doesn't work, come back tomorrow afternoon (im going to bed now)
#208 [03:17] <a9break> ok thanks
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#211 [03:19] <Barron> anyone have any knowledge of the xbox version?
#212 [03:19] <GreyVulpine> Sorry, not many people here do
#213 [03:20] <rymate1234> xbox suxx
#214 [03:20] <Barron> lol. it has its downfalls for sure
#215 [03:20] <Barron> like lack of mods
#216 [03:20] <GreyVulpine> As far as I know, minecraft for xbox has a bugfix update in the pipeline.
#217 [03:21] <GreyVulpine> Hasn't been rolled out yet, but you can check out the changelog at: https://twitter.com/4JStudios/status/321559595732574208
#218 [03:21] <Barron> cool, thanks for the link
#219 [03:21] <GreyVulpine> Which appears to address your issue there: - Fix for lighting bug causing unlit areas even when light sources were placed in the these areas.
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#235 [04:35] <Bismarc> It's quite this morning
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#241 [04:44] <Bugboy1028> Ok..
#242 [04:44] <Bugboy1028> how does I reset my achievements?
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#244 [04:47] <Bismarc> Bugboy1028: You can't don't think
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#247 [04:51] <tyteen4a03> Bismarc, you can
#248 [04:52] <tyteen4a03> Bugboy1028, delete your account's dat file in stats
#249 [04:52] <Bismarc> Can you?!
#250 [04:52] <tyteen4a03> Bismarc, yes
#251 [04:52] <Bismarc> OMG I'm so so so dumb!
#252 [04:52] <tyteen4a03> Bugboy1028, (or just delete the whole folder)
#253 [04:52] <Bugboy1028> or delete everything in my Hard Drive?
#254 [04:52] <Bismarc> I hate my life
#255 [04:52] <tyteen4a03> Bismarc, Minecraft doesn't save data back to Mojang's servers, so all contents are local and deleteable
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#257 [04:53] <tyteen4a03> Bugboy1028, wat
#258 [04:53] <Bugboy1028> I'm kidding :P
#259 [04:53] <Bismarc> Ok thx I'll remember next time
#260 [04:53] <Verbosity> is there a way to lock the aspect ratio when changing window size? a mod maybe?
#261 [04:53] <Lord_Ralex> Verbosity, like the size of the gui?
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#263 [04:53] <Verbosity> no....
#264 [04:54] <Verbosity> the aspect ratio of the window
#265 [04:54] <Verbosity> so it holds in place as you make the window bigger and smaller
#266 [04:55] <hamza3400> my screm is white when i lock in. i can not play
#267 [04:58] <hamza3400> my screen turns white when I logged on. so I can not play?
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#269 [05:00] <hamza3400> i have.
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#271 [05:01] <heatherbel> hi, can anyone help me to copy and paste into my kids browser?
#272 [05:01] <Bugboy1028> Copy and paste what?
#273 [05:02] <heatherbel> minecraft
#274 [05:02] <heatherbel> i think
#275 [05:02] <Bugboy1028> Crash log?
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#277 [05:02] <heatherbel> i've paid, then ii have to put it on the computer
#278 [05:02] <heatherbel> last link before playing
#279 [05:03] <heatherbel> said if link doesn't work, copy and paste?
#280 [05:04] <heatherbel> HELLO!!!
#281 [05:06] <Bismarc> heatherbel:Hello how can I help you?
#282 [05:06] <rymate1234> heatherbel, just click the link
#283 [05:06] <heatherbel> hheellpp
#284 [05:06] <heatherbel> i did that
#285 [05:06] <heatherbel> and, it doesn't work
#286 [05:07] <Bismarc> How can I help you
#287 [05:07] <rymate1234> heatherbel, what happens when you try?
#288 [05:07] <heatherbel> said copy and paste in to browser
#289 [05:07] <heatherbel> i have no idea what to do
#290 [05:07] <heatherbel> and my kids wanna play
#291 [05:07] <rymate1234> heatherbel, select the link with the mouse pointer
#292 [05:07] <rymate1234> right click it
#293 [05:07] <Bismarc> Okay plz tell me what happened
#294 [05:07] <rymate1234> hit copy
#295 [05:07] <rymate1234> go to the browser
#296 [05:07] <heatherbel> ok, will try again
#297 [05:07] <rymate1234> right click the address bar
#298 [05:08] <rymate1234> hit paste
#299 [05:08] <heatherbel> can you hang oround for a while?
#300 [05:08] <Bugboy1028> heatherbel, we're very patient in here
#301 [05:08] <Bugboy1028> and we expect same in return
#302 [05:08] <rymate1234> ^
#303 [05:09] <Bugboy1028> and mult-line paragraph isn't good way to help , rymate1234
#304 [05:09] * Disori is now known as Disori|off
#305 [05:10] <heatherbel> no paste, only copy
#306 [05:10] * |_ocke2 [|_ocke2@notlogged] has quit. (Read error: Connection reset by peer)
#307 [05:10] <Bismarc> heatherbel: What happened and I can help you
#308 [05:10] * |_ocke2 [|_ocke2@notlogged] has joined #minecrafthelp
#309 [05:10] <Bismarc> To paste you can also press Ctrl+V
#310 [05:11] <heatherbel> i'm trying to load minecraft, hit right side of address, no paste, only copy
#311 [05:11] <Bismarc> Ok to copy Ctrl+C and to paste Ctrl+V try that
#312 [05:11] <heatherbel> do i click copy?
#313 [05:11] <rymate1234> heatherbel: If your selecting the text you need to copy it
#314 [05:12] <heatherbel> than copy?
#315 [05:12] <rymate1234> Us
#316 [05:12] <rymate1234> Yes
#317 [05:12] <rymate1234> Copy
#318 [05:12] <heatherbel> sorry, i'm a complete ludite
#319 [05:12] <heatherbel> k, will try, wish me lucj=k?!
#320 [05:13] <heatherbel> copy, fast-track, but nothing happens
#321 [05:13] <heatherbel> still no paste
#322 [05:13] <Bismarc> heatherbel: To copy click what you want to copy and press Ctrl+C and then to paste press Ctrl+V
#323 [05:14] <heatherbel> k, will try again
#324 [05:14] <Bismarc> One sec then
#325 [05:14] <rymate1234> heatherbel, in order to paste the text you need to open your browser
#326 [05:15] <heatherbel> how do i do that?
#327 [05:15] <rymate1234> click the address bar (the bar at the top next to the back and forward buttons) and press ctrl+v
#328 [05:15] <heatherbel> just tried above..ahhhh, heelpp mee!!
#329 [05:15] <rymate1234> heatherbel, your browser is what you use to view the web. for example internet explorer or firefox
#330 [05:16] <rymate1234> heatherbel, your using a browser right now to view this chatr
#331 [05:16] <rymate1234> *chat
#332 [05:16] <Bismarc> Then I Don't Know
#333 [05:16] <heatherbel> do i delete, current address?
#334 [05:17] <rymate1234> heatherbel, yes
#335 [05:17] * |_ocke2 [|_ocke2@notlogged] has quit. (Ping timeout: 190 seconds)
#336 [05:18] <Bugboy1028> is your children still with you, heatherbel ?
#337 [05:18] <heatherbel> kinda, in the loung
#338 [05:19] <Bugboy1028> If so, tell them to wait a bit by doing chores
#339 [05:19] <heatherbel> i've tried, telling me it can't due to blocks
#340 [05:19] <Bugboy1028> are you using parental blocks?
#341 [05:20] <rymate1234> heatherbel, try disabling parental controls
#342 [05:20] <Bugboy1028> OR enable unrated games
#343 [05:20] <Bugboy1028> It's bit risky but if your children wants to play it, then so be it
#344 [05:21] <heatherbel> what do you mean?
#345 [05:21] <heatherbel> i've paid for this game, i've i bought something dodgey
#346 [05:21] <Bugboy1028> tyteen4a03, could you help me here?
#347 [05:21] <Lord_Ralex> heatherbel, let's start from the beginning
#348 [05:22] <heatherbel> ok, please
#349 [05:22] <Lord_Ralex> heatherbel, have you purchased minecraft?
#350 [05:22] <heatherbel> yes
#351 [05:22] <Lord_Ralex> heatherbel, have yuo chosen your Minecraft Username yet>
#352 [05:22] <heatherbel> yes
#353 [05:22] <Bugboy1028> and that would be?
#354 [05:22] <heatherbel> lollypop02
#355 [05:23] <rymate1234> !paid lollypop2
#356 [05:23] <Lord_Ralex> heatherbel, can you please log in at http://account.mojang.com
#357 [05:23] <tyteen4a03> Bugboy1028, wat
#358 [05:23] <heatherbel> ok, i'm in, now what?
#359 [05:24] <Lord_Ralex> heatherbel, what do you see under "My Games"
#360 [05:24] <rymate1234> heatherbel, does it list "Minecraft" anywhere on that page?
#361 [05:24] <Lord_Ralex> heatherbel, do you see something like this showing your Minecraft username: http://img.mcf.li/games_landing_pages.png
#362 [05:24] <heatherbel> create minecraft profile
#363 [05:24] <Bugboy1028> is that what you saw?
#364 [05:25] <Lord_Ralex> heatherbel, does it look like the image I linked, or is it something else?
#365 [05:25] <heatherbel> no, it dosen't
#366 [05:25] <Lord_Ralex> heatherbel, then the account that is currently logged in does not own minecraft
#367 [05:26] <heatherbel> just gives details about redeeming
#368 [05:26] * Calinou [Calinou@notlogged] has joined #minecrafthelp
#369 [05:26] <Lord_Ralex> heatherbel, what does it say instead?
#370 [05:26] <heatherbel> so, what now?
#371 [05:26] <Lord_Ralex> heatherbel, what does it say instead?
#372 [05:27] * |_ocke [|_ocke@notlogged] has joined #minecrafthelp
#373 [05:27] <heatherbel> about creating a profile and redeeming my code, but i paid, to start playing
#374 [05:27] <Lord_Ralex> heatherbel, so it looks like this? http://i.imgur.com/iquVUxF.png
#375 [05:28] <heatherbel> not like that, no game picture
#376 [05:28] <Lord_Ralex> heatherbel, game picture?
#377 [05:28] <Lord_Ralex> heatherbel, the link i just now gave does not have a game picture
#378 [05:28] <heatherbel> no game picture, a page with details as above
#379 [05:29] <Lord_Ralex> heatherbel, so it looks like this one? http://i.imgur.com/iquVUxF.png
#380 [05:29] <heatherbel> that one does, the one you just sent
#381 [05:30] <Lord_Ralex> okay
#382 [05:30] <Lord_Ralex> then the account you are logged in as has not purchased minecraft
#383 [05:30] <heatherbel> that's the same one, page won't load properly
#384 [05:30] <heatherbel> have i been done?
#385 [05:30] <Lord_Ralex> heatherbel, when you paid, how did you buy it?
#386 [05:31] <heatherbel> i paid through paypal
#387 [05:31] <Bugboy1028> Did you get email?
#388 [05:31] <heatherbel> yes
#389 [05:31] <Lord_Ralex> heatherbel, has your paypal account been charged?
#390 [05:31] <heatherbel> reciept
#391 [05:31] <heatherbel> i guess so
#392 [05:31] <Lord_Ralex> heatherbel, please look
#393 [05:31] <rymate1234> heatherbel, how long has it been since you brought it?
#394 [05:31] * Me4502|Away is now known as Me4502
#395 [05:31] <heatherbel> about 30 minutes
#396 [05:32] <heatherbel> will ring my bank
#397 [05:32] <rymate1234> heatherbel, it might just be a simple case of the payment not being processed at mojang's end
#398 [05:32] <rymate1234> heatherbel, you could just login to paypal rather than ringing the bank
#399 [05:32] <heatherbel> checking now
#400 [05:33] <heatherbel> this is awful
#401 [05:33] <rymate1234> why?
#402 [05:33] <heatherbel> because, i expected it to work, and we were looking forward to playing
#403 [05:34] <heatherbel> going to cancel transaction
#404 [05:34] <Bugboy1028> heatherbel, bad idea.
#405 [05:34] <Lord_Ralex> heatherbel, that will make it worse
#406 [05:35] <Lord_Ralex> and is not a solution at all
#407 [05:35] * bacon_away is now known as bacon_avenger
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#409 [05:35] <rymate1234> heatherbel, payments take time to process at mojangs end
#410 [05:36] <Bugboy1028> by the way, heatherbel , it takes one to two hours at my end.
#411 [05:36] <Bismarc> If you want you can email mojang
#412 [05:36] <Lord_Ralex> heatherbel, payments can take up to 48 hours at times, it all depends on the payment method used and how fast it is processed
#413 [05:36] <Bismarc> ?? mojang/email
#414 [05:36] <VoxelHead> mojang/email: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#415 [05:36] <Lord_Ralex> 30 minutes is not a long time
#416 [05:38] <Bugboy1028> heatherbel, when we asked you for user name, does you make it up or did you already decided?
#417 [05:38] <heatherbel> i wish to cancel the transaction
#418 [05:39] <Lord_Ralex> heatherbel, if you are just going to rebuy it, then that makes things a ton worse
#419 [05:39] <Lord_Ralex> heatherbel, give it time to be processed
#420 [05:39] <rymate1234> heatherbel, what were you trying to copy and paste in the first place?
#421 [05:48] * rymate1234 watches tumbleweed
#421 [05:48] <heatherbel> because it said to, if the link didn't work]
#422 [05:48] * rymate1234 goes afk
#422 [05:49] <rymate1234> heatherbel, yes
#423 [05:49] <rymate1234> but what was the link for?
#424 [05:49] <heatherbel> to put the game on my kids computer
#425 [05:49] <heatherbel> doesn't matter, i've asked for a refund
#426 [05:50] <Lord_Ralex> patience is a great skill
#427 [05:50] <rymate1234> heatherbel, why didn't you just go to minecraft.net/download to get it then?
#428 [05:50] <heatherbel> just talked to my bank, and they're bocking payment
#429 [05:50] <Lord_Ralex> nothing is instant, and buying things online is no different
#430 [05:50] <heatherbel> ach, well!!
#431 [05:50] <rymate1234> heatherbel, enjoy your disappointed kids because you couldn't be patient
#432 [05:51] <rymate1234> 10 million people managed to buy it sucessfully :P
#433 [05:51] <heatherbel> hold on, when it says last step, click to play, you kinda expect that to happen
#434 [05:52] <heatherbel> i went to the official site
#435 [05:52] <heatherbel> and something seems bogus
#436 [05:53] <heatherbel> especially the emotive language
#437 [05:53] <rymate1234> where did you buy minecraft from?
#438 [05:53] <rymate1234> where did you buy minecraft from?
#439 [05:53] <heatherbel> from a site that looked like the original makers
#440 [05:53] <rymate1234> link?
#441 [05:54] <heatherbel> but, i got sent copies of the real site andf they're different
#442 [05:54] <rymate1234> heatherbel, sounds like you brought the game from a scam site :?
#443 [05:54] <rymate1234> :/
#444 [05:54] <heatherbel> sounds like it
#445 [05:54] <heatherbel> great
#446 [05:55] <heatherbel> so, i will enjoy my kids' dissapointment
#447 [05:55] <heatherbel> because i bought trustingly from a bogus site
#448 [05:56] <heatherbel> sant a email to the retailer's, well. i'm assuming they are, will just close my bank account
#449 [05:56] <rymate1234> heatherbel, should always check before you buy stuff to make sure its legit
#450 [05:56] <heatherbel> i did
#451 [05:56] <rymate1234> afaik the only place to buy minecraft is through minecraft.net
#452 [05:56] <heatherbel> my friend bought from there..
#453 [05:56] <Lord_Ralex> heatherbel, what was the link where you bought it from
#454 [05:56] <heatherbel> now, i know
#455 [05:57] <heatherbel> mojang
#456 [05:57] <Lord_Ralex> mojang.com?
#457 [05:57] <heatherbel> my friend said that they were legit
#458 [05:57] <heatherbel> ye
#459 [05:58] <Lord_Ralex> Mojang is the company that made Minecraft
#460 [05:58] <heatherbel> i know, but, that's where i was told to go
#461 [05:58] <Lord_Ralex> If you went to Mojang.com and used their site to get it, then it was the right site
#462 [05:58] <heatherbel> it had all the stuff about the game on there, then there was a link to buy
#463 [05:59] <heatherbel> so, why couldn't i access the game
#464 [05:59] <Lord_Ralex> Because you probably were not patience
#465 [05:59] <Lord_Ralex> buying stuff takes time, even online
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#467 [05:59] <heatherbel> and why the pressure stuff about, if i want to buy again, it would be a ton worse, and reminding me of my lack of patients
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#470 [06:02] <heatherbel> if it takes time, then why the link to start playing, and it doesn't work??
#471 [06:02] <heatherbel> why are we not told that this could take time
#472 [06:02] <heatherbel> ??
#473 [06:03] <heatherbel> i needed help not to be side slapped
#474 [06:03] <Lord_Ralex> heatherbel, we were trying to help
#475 [06:05] <heatherbel> ach, never mind, i'm off, i thought minecraft, was supossed to be a good experience, i lil community for my kids to explore, i guess i was delusional
#476 [06:05] <Lord_Ralex> It is
#477 [06:05] <heatherbel> thanks for all ye help, those who didn't judge
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#479 [06:05] * Lord_Ralex sighs
#479 [06:05] <GreyVulpine> Passive aggressive much?
#480 [06:06] * KindOne [KindOne@notlogged] has quit. (Ping timeout: 202 seconds)
#481 [06:06] <Lord_Ralex> who?
#482 [06:06] * Moose is now known as Moose\Away
#483 [06:06] * GreyVulpine points above
#483 [06:06] * Moose\Away is now known as Moose
#484 [06:07] <Lord_Ralex> I had said to be patience and wait, instead they block payement
#485 [06:07] * jefe|TimeMachine is now known as jefe_
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#488 [06:10] <Verbosity> I'm glad he will never experience minecraft the way we do... He doesn't deserve it.
#489 [06:10] <rymate1234> Ha
#490 [06:12] <rymate1234> M
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#509 [06:46] <Spyderman> I have two accounts for sons to play minecraft, but I am increasingly worried abou the use of language that other users are using on their servers. Is there any way to meoderate (or even ban) the use of foul language?
#510 [06:46] * Kanegasi [Kanegasi@notlogged] has joined #minecrafthelp
#511 [06:50] <cestislife> Spyderman: No, I would suggest to find a more family friendly server.
#512 [06:50] * KindOne [KindOne@notlogged] has joined #minecrafthelp
#513 [06:53] * breezeyboy [breezeyboy@notlogged] has joined #minecrafthelp
#514 [06:58] <Spyderman> Thanks you cestislife. I understand what you are saying. I guess if you set up your own 'server' then you can do pretty much what ever you want. I think my eldest son has joined through some youtube link to this particular server, so will discourage him to do this! Thank you!
#515 [06:58] <cestislife> Exactly :)
#516 [06:59] <Spyderman> Have a great day!
#517 [06:59] <cestislife> Cheers.
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#521 [07:03] <rymate1234> To be honest he probably hears more bad language at school than on Minecraft
#522 [07:08] <Boreeas> I don't see what's so bad about hearing foul language anyway. Just make clear to him that it's not acceptable to use
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#524 [07:17] * maroonfire [maroonfire@notlogged] has joined #minecrafthelp
#525 [07:17] <maroonfire> what are all the ports that minecraft uses?
#526 [07:17] <rymate1234> 25565
#527 [07:17] <breezeyboy> 25565
#528 [07:17] <maroonfire> thats all?
#529 [07:17] <rymate1234> Yup
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#531 [07:17] <maroonfire> k
#532 [07:18] * DylanCl boop
#532 [07:18] <DylanCl> I'm back. :)
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#538 [07:25] * alex is now known as Guest82888
#539 [07:26] <Guest82888> how can i change a user name on minecraft?
#540 [07:29] <breezeyboy> You can't
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#561 [08:43] <Mack2468> 1.5.1 client outdated?
#562 [08:43] <cestislife> ?
#563 [08:43] <cestislife> 1.5.1 is the latest stable release.
#564 [08:44] <Mack2468> but when i try to log into a server it says client outdated
#565 [08:44] <Mack2468> both me and the server is 1.5.1
#566 [08:44] <cestislife> What's the server IP?
#567 [08:45] <Mack2468> its every server on my server.dat
#568 [08:45] <Mack2468> palmcraft.org
#569 [08:45] <cestislife> It looks fine to me.
#570 [08:46] <cestislife> It is your client then
#571 [08:46] <cestislife> try a force update
#572 [08:46] <Mack2468> ill try again
#573 [08:46] * AliStarr [AliStarr@notlogged] has joined #minecrafthelp
#574 [08:47] <Mack2468> still dosent work
#575 [08:47] <cestislife> You're on windows I assume?
#576 [08:48] <Mack2468> macintosh
#577 [08:48] <cestislife> ??> Mack2468 mac/reinst
#578 [08:48] <VoxelHead> Mack2468: (mac/reinst) You may need to reinstall the locally installed files that Minecraft puts into place.
#579 [08:48] <VoxelHead> Mack2468: (mac/reinst) To do so, in the Finder, from the Go menu, select Home. Then open Library, Application Support, and then minecraft. Drag the bin and resources folders to the trash, then try running Minecraft again. Good luck!
#580 [08:48] * SinZ|offline is now known as SinZ
#581 [08:49] <Mack2468> ok
#582 [08:52] <Mack2468> it still does it
#583 [08:53] <rymate1234> odd
#584 [08:53] <Mack2468> D: i can no longer play minecraft on this computer
#585 [08:53] * e1z0 [e1z0@notlogged] has joined #minecrafthelp
#586 [08:55] <rymate1234> Mack2468, yes you can!
#587 [08:55] <rymate1234> Just play singleplayer!
#588 [08:55] <Mack2468> :P no i love multiplayer
#589 [08:56] <rymate1234> Mack2468, tried a different server?
#590 [08:56] <Mack2468> all of my servers on the .dat file dont work
#591 [08:58] <rymate1234> odd
#592 [08:58] <rymate1234> very odd
#593 [08:58] <Mack2468> ..
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#597 [09:04] <Mack2468> *sigh*
#598 [09:06] * Bismarc [Bismarc@notlogged] has joined #minecrafthelp
#599 [09:09] <rymate1234> Mack2468, I would help, however I have 0 knowledge of macs :?
#600 [09:09] <rymate1234> :/
#601 [09:10] <Bismarc> rymate1234: Could I try?
#602 [09:10] <rymate1234> Bismarc, I don't know, can you?
#603 [09:10] <Bismarc> Well, what's the matter?
#604 [09:11] <rymate1234> <Mack2468> 1.5.1 client outdated?
#605 [09:11] <Grim_Reaper> 14:44] <Mack2468> but when i try to log into a server it says client outdated
#606 [09:11] <rymate1234> 18<28Mack2468> but when i try to log into a server it says client outdated
#607 [09:11] <rymate1234> 18<28Mack2468> both me and the server is 1.5.1
#608 [09:11] <Grim_Reaper> thats the issue Bismarc
#609 [09:11] <Grim_Reaper> He's tried mac/reinst
#610 [09:11] <Bismarc> Ok?
#611 [09:12] <Bismarc> I got to go
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#613 [09:12] * Grim_Reaper facepalms
#613 [09:12] <Grim_Reaper> Mack2468, could try playing in your browser by going to http://minecraft.net/play and see if you're able to play multiplayer that way
#614 [09:14] <Lord_Ralex> Mack2468, do you get that error if you try to connect to www.ae97.net with Minecraft?
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#616 [09:18] <wooliver> hhi
#617 [09:18] <wooliver> i need help
#618 [09:19] <wooliver> can some 1 help?
#619 [09:19] * Stary2001|food is now known as Stary2001
#620 [09:19] <wooliver> help
#621 [09:19] <wooliver> help
#622 [09:19] <wooliver> help
#623 [09:19] <wooliver> help
#624 [09:19] <_Rogue_> stop
#625 [09:19] <Mack2468> umm they dont work
#626 [09:19] <_Rogue_> ?? ask
#627 [09:19] <VoxelHead> ask: Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#628 [09:19] <VoxelHead> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#629 [09:20] <wooliver> i cant go on multi
#630 [09:20] <Lord_Ralex> Mack2468, can you see if you get the error if you connect to www.ae97.net with minecraft?
#631 [09:20] <wooliver> im connected to the internet but it jsut goes ond of stream every time i try to go onto a server
#632 [09:20] <wooliver> any help?
#633 [09:21] <wooliver> .... thx for the help.... worst chatroom ever
#634 [09:21] <Mack2468> it is a exe file
#635 [09:21] <Lord_Ralex> Mack2468, what?
#636 [09:22] <Lord_Ralex> Mack2468, that is also an ip for a server
#637 [09:22] <Mack2468> the download
#638 [09:22] <Lord_Ralex> Mack2468, open minecraft
#639 [09:22] <Lord_Ralex> log in, click Multiplayer, then "Direct connect"
#640 [09:22] <Mack2468> yup
#641 [09:22] <Lord_Ralex> for the server ip
#642 [09:22] <Lord_Ralex> use www.ae97.net
#643 [09:23] <Mack2468> .. what
#644 [09:23] <Mack2468> i can log on?
#645 [09:23] <Lord_Ralex> Mack2468, then it is the servers you are wanting to connect to
#646 [09:23] <Lord_Ralex> that is a 1.5.1 server that I have running
#647 [09:23] <Lord_Ralex> pure vanilla
#648 [09:24] <Mack2468> but that dosent fix everything
#649 [09:24] <Lord_Ralex> Mack2468, it means it is not oyur
#650 [09:24] <Mack2468> oyur?
#651 [09:24] <Lord_Ralex> you*
#652 [09:24] * Lord_Ralex has been having spelling issues today
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#653 [09:25] <Mack2468> hmm
#654 [09:25] <Lord_Ralex> Mack2468, your client is indeed 1.5.1, which is the latest version of Minecraft. those servers are either using unsupported software or are not 1.5.1
#655 [09:25] <Mack2468> :P i could log in before
#656 [09:25] * dark_angel5673 [dark_angel5673@notlogged] has joined #minecrafthelp
#657 [09:26] <dark_angel5673> im trying to get my server working but i cant get it to work right
#658 [09:27] <Mack2468> hmm so bukkit dosent work
#659 [09:27] <_Rogue_> dark_angel5673 ?
#660 [09:28] <dark_angel5673> i tried changing my ip status in server properties but then it wont work
#661 [09:28] <_Rogue_> leave it blank
#662 [09:28] <_Rogue_> that's a binding setting, meaning the server will listen through ONLY that address. If you set it wrong, it's impossible to connect to
#663 [09:28] * Me4502 is now known as Me4502|Away
#664 [09:28] <dark_angel5673> i did but then i dont know what to type in to the server for others to join me
#665 [09:29] <_Rogue_> $info
#666 [09:29] <_Rogue_> one sec
#667 [09:29] <_Rogue_> http://www.minecraftforum.net/topic/1202413-common-answers-faq/
#668 [09:29] <_Rogue_> Look under the networking section for port forwarding
#669 [09:29] <_Rogue_> and "Your IP, and which ones to use"
#670 [09:29] * _Rogue_ has to run to class
#670 [09:30] * frdmn|afk is now known as frdmn
#671 [09:31] <dark_angel5673> ill try thanks
#672 [09:31] <Lutzee> dark_angel5673 The server ip option in the server properties isn't what you think it is used for.
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#675 [09:33] <dark_angel5673> do i just type in the ip or is there more i need to add
#676 [09:34] <Lutzee> If you are looking for how to portforward then find your router model on here: http://portforward.com/ and follow the guide for portforwarding a minecraft server
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#682 [09:53] <LordOfWolves> how do i turn a multi-player server i made into a Sp server so i can work on it off line
#683 [09:53] <rymate1234> LordOfWolves, turn on the whitelist and make it so only you can join
#684 [09:54] <LordOfWolves> but can i play on it offline
#685 [09:54] <Andrio> ...can you just copy the world into your single-player worlds folder?
#686 [09:54] <acerspyro> Lord of wolves, even easier; D/C yourself from the internet meanwhile
#687 [09:54] <Andrio> I know it works the other way.
#688 [09:54] <acerspyro> andrio, You have 3 folders in multiplayer server
#689 [09:54] <Lord_Ralex> Andrio, you can, although if oyu have a bukkit-server it won't work
#690 [09:54] <acerspyro> In SMP, you have only 1
#691 [09:54] <acerspyro> And in SMP, you have no plugins
#692 [09:54] <Lord_Ralex> vanilla saves can go into a server and back
#693 [09:55] <LordOfWolves> i used the one from minecraft.net
#694 [09:55] <Lord_Ralex> if oyu use bukkit, you cannot put it back into the saves without having to redo the format
#695 [09:55] <Lord_Ralex> Lord_Ralex, simply move the world into your saves
#696 [09:55] <Lord_Ralex> GAH
#697 [09:55] <Lord_Ralex> LordOfWolves, *
#698 [09:55] <LordOfWolves> and how
#699 [09:55] <Lord_Ralex> LordOfWolves, do you see the world folder?
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#701 [09:56] <LordOfWolves> on sec
#702 [09:56] <acerspyro> Lord_Ralex, need a coffeee with your "oyu"s?
#703 [09:56] <Lord_Ralex> acerspyro, type complete >_> <_< >_>
#704 [09:56] <Lord_Ralex> acerspyro, and no sugar
#705 [09:56] <acerspyro> Okay, right away
#706 [09:56] <acerspyro> | |
#707 [09:56] <acerspyro> | |
#708 [09:56] <acerspyro> |_____|
#709 [09:56] <Lord_Ralex> acerspyro, no
#710 [09:57] <acerspyro> That's just the cup, you need to put my coffeee pouch in it
#711 [09:57] <LordOfWolves> k opend now it shows data, DIm1, DIm-1, players, region wich one i pick
#712 [09:57] <acerspyro> ,----,
#713 [09:57] <acerspyro> '----'
#714 [09:57] <Lord_Ralex> LordOfWolves, you need the entire folder
#715 [09:57] <acerspyro> :L
#716 [09:57] <Lord_Ralex> and LordOfWolves, are you using bukkit as your server?
#717 [09:57] <LordOfWolves> where do i put it
#718 [09:58] <Lord_Ralex> nvm
#719 [09:58] <LordOfWolves> im using the server starter on minecraft.net
#720 [09:58] <Lord_Ralex> LordOfWolves, are yon on a mac or windows?
#721 [09:58] <acerspyro> That's vanilla
#722 [09:58] <LordOfWolves> windos
#723 [09:58] <Lord_Ralex> acerspyro, yeah, had to look to make sure
#724 [09:58] <Lord_Ralex> ??> LordOfWolves win/.minecraft
#725 [09:58] <VoxelHead> LordOfWolves: (win/.minecraft) To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#726 [09:58] <acerspyro> I know
#727 [09:58] <Lord_Ralex> In that folder, is a "saves" fodler
#728 [09:58] <Lord_Ralex> place the world folder in there
#729 [09:58] <acerspyro> Even easier
#730 [09:59] <acerspyro> There's a link in the launcher if you click on the options button
#731 [09:59] <Lord_Ralex> acerspyro, factoids > typing it :P
#732 [09:59] <acerspyro> lol you were going to say that?
#733 [09:59] <Lord_Ralex> nope
#734 [09:59] <Lord_Ralex> cause it is not always working, and the factoid is correct and works better
#735 [10:00] <LordOfWolves> when i want to move it back wat do i do
#736 [10:00] <acerspyro> Or click on the "Open texturepack folder" button?
#737 [10:00] <acerspyro> LordOfWolves: you move it back, dot.
#738 [10:00] <Lord_Ralex> LordOfWolves, you would move the world from your saves back into the server
#739 [10:00] <Lord_Ralex> just reverse what you did
#740 [10:00] <acerspyro> You copy and paste it back
#741 [10:00] <LordOfWolves> doi copy or move it
#742 [10:00] <Lord_Ralex> move is better
#743 [10:00] <acerspyro> Whatever you like
#744 [10:00] <Lord_Ralex> (also faster)
#745 [10:01] <acerspyro> (saves disk space too)
#746 [10:01] <LordOfWolves> k ill see if it works
#747 [10:01] <acerspyro> Why isn't Mojang making bukkit vanilla?
#748 [10:02] <LordOfWolves> will i still have the op commands on
#749 [10:02] <acerspyro> Yes, I think
#750 [10:02] <Lord_Ralex> uh
#751 [10:02] <Lord_Ralex> not sure
#752 [10:02] <acerspyro> If you have creative and cheats on
#753 [10:03] <Lord_Ralex> you really don't need them though
#754 [10:03] <LordOfWolves> i dont use creative mode
#755 [10:03] <acerspyro> _-_
#756 [10:03] <Stary2001> _-_
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#761 [10:06] <acerspyro> What's on #FTB ?
#762 [10:07] <LordOfWolves> how do i get ops on an offline minecraft
#763 [10:07] <acerspyro> You don`t neede
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#765 [10:07] <acerspyro> Why would you need it?
#766 [10:08] <LordOfWolves> i use the /weather rain off to keep my computer from lagging
#767 [10:08] <LordOfWolves> or can i use command block for that
#768 [10:08] <SinZ> LordOfWolves: by having cheats enabled
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#770 [10:09] <acerspyro> Indeed
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#772 [10:10] <LordOfWolves> wow ty that helped
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#776 [10:13] <acerspyro> DAMNIT I HATE FRENCH OPENOFFICE
#777 [10:14] <acerspyro> Sorry, outburst and had to type it :/
#778 [10:14] <LordOfWolves> lol
#779 [10:14] <worldmc> lol
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#783 [10:14] <acerspyro> It transforms my " into << or >>
#784 [10:14] <worldmc> acerspyro, get microsoft office preview 2013
#785 [10:15] <acerspyro> I know, but I have linux at home
#786 [10:15] <worldmc> ahh
#787 [10:15] <acerspyro> And school computers re install-proof
#788 [10:15] <acerspyro> are*
#789 [10:16] <worldmc> lol
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#791 [10:18] <acerspyro> And it's a very old version of it! /"%!/%"/
#792 [10:18] <acerspyro> We still have internet eplorer 6 here
#793 [10:19] <acerspyro> I wish I was born in the U.S. :(
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#795 [10:25] <acerspyro> Here, made it
#796 [10:35] <acerspyro> gtg
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#816 [11:16] <Anderson> please help
#817 [11:16] <sophistry> Hello all ... Does anyone know if there is a console command to move the spawn Origin of a server? Running Towny/dynmap/worldborder/others...
#818 [11:16] <Anderson> you speak portuguese
#819 [11:17] <tubelius> sophistry: essentials plugin does that
#820 [11:17] <sophistry> dmarker doesn't seem to have a straight command to move Origin
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#822 [11:17] <sophistry> Oh really? Do you have to be in-game?
#823 [11:17] <tubelius> yes
#824 [11:17] <rymate1234> sophistry, are you using essentials
#825 [11:17] <rymate1234> if so /setspawn where you want spawn
#826 [11:18] <sophistry> that's only for in-game
#827 [11:18] <sophistry> looking for a server console command
#828 [11:19] <sophistry> with dynmap's dmarker, I can delete and update the Origin marker, but can't seem to figure out how to simply move it without being in-game
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#830 [11:20] <sophistry> unless the 'dmarker add' command is somehow malformed ... I can't get it to re-add the Origin properly with coordinates
#831 [11:20] <SGOrtelli> Good day
#832 [11:20] * zyinx_com [zyinx_com@notlogged] has joined #minecrafthelp
#833 [11:20] <zyinx_com> need some help
#834 [11:21] <zyinx_com> Hello??
#835 [11:21] <zyinx_com> Anyone here?
#836 [11:21] <sophistry> Topic
#837 [11:21] <sophistry> ask your question
#838 [11:22] <sophistry> No, ask it in channel
#839 [11:22] <tubelius> >=/
#840 [11:22] <zyinx_com> Does anyone know how to use permissionsex?
#841 [11:22] <tubelius> https://github.com/PEXPlugins/PermissionsEx/wiki/Commands
#842 [11:22] <Lord_Ralex> zyinx_com, ask in #bukkit
#843 [11:23] <Lord_Ralex> (and read the wiki for pex is also a good start)
#844 [11:23] <SGOrtelli> I work in a computer store and there seems to be a problem with the Ati Radeon 7670m in Toshiba laptops. (Toshiba L850-1KT) There seems be only be a conflict with Minecraft. all other games untill now seem to work fine. Just so you know ;)
#845 [11:23] <Lord_Ralex> SGOrtelli, explain more?
#846 [11:23] <zyinx_com> connect webchat.esper.net
#847 [11:23] <Lord_Ralex> zyinx_com, /join #bukkit
#848 [11:23] <SGOrtelli> What would you like to know?
#849 [11:23] <Lord_Ralex> SGOrtelli, at least how you got to that
#850 [11:23] <Lord_Ralex> SGOrtelli, although crash reports help
#851 [11:23] <zyinx_com> how do i join webchat.esper.net
#852 [11:23] <zyinx_com> lol
#853 [11:23] <zyinx_com> sorry
#854 [11:24] <Lord_Ralex> zyinx_com, you are on esper
#855 [11:24] <SGOrtelli> Well I sell computers and we got a lot back with all the same issue, so I'm seeing a patern here
#856 [11:24] <zyinx_com> join #permissionsex
#857 [11:24] <Lord_Ralex> zyinx_com, /join, you need the /
#858 [11:24] <SGOrtelli> It tells the user the Video drivers are outdated but they are the newest ones
#859 [11:24] <Lord_Ralex> SGOrtelli, do you have one you can grab?
#860 [11:25] <SGOrtelli> Not at the moment sorry :(
#861 [11:25] <Lord_Ralex> They probably just did not installed it right
#862 [11:25] <Lord_Ralex> or the right ones
#863 [11:25] <SGOrtelli> Well im sure I did and still does not work
#864 [11:25] <Lord_Ralex> oh, they cannot use the ones from amd
#865 [11:25] <Lord_Ralex> they have ot use ones from toshiba
#866 [11:25] <SGOrtelli> tried all of your options and still same issue
#867 [11:26] <Lord_Ralex> SGOrtelli, if you can grab one it would help
#868 [11:26] <SGOrtelli> I would if I had one here :) but i dont
#869 [11:26] <sophistry> Roll back drivers to a known working version?
#870 [11:26] <Lord_Ralex> oh
#871 [11:26] <Lord_Ralex> wait
#872 [11:26] <SGOrtelli> I will contact you once i get one?
#873 [11:26] <Lord_Ralex> toshisha has switchable graphics on newer ones
#874 [11:26] <Lord_Ralex> that is the issue
#875 [11:26] <Lord_Ralex> The integrated is wanting to handle the game
#876 [11:26] <Lord_Ralex> which it cannot
#877 [11:27] <SGOrtelli> but all other games work fine
#878 [11:27] <sophistry> sometimes it will say it needs an updated driver, but actually needs an older one
#879 [11:27] <Lord_Ralex> those games are not minecraft
#880 [11:27] <rymate1234> but Minecraft is java
#881 [11:27] <rymate1234> all other games are exe
#882 [11:27] <SGOrtelli> ok ill trie that option to see if it works
#883 [11:27] <sophistry> Just throwing stuff out there. Make sure java is a working version, too
#884 [11:27] <Lord_Ralex> SGOrtelli, the drivers from toshiba should have an option to define the default one
#885 [11:27] <SGOrtelli> so i need to tell Java it needs to be run on the GFX card?
#886 [11:28] <Lord_Ralex> otherwise disable the integrated intel one via device manager
#887 [11:28] <SGOrtelli> Ok ill do that!!
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#889 [11:29] <SGOrtelli> Ok tnx
#890 [11:29] <SGOrtelli> bye bye
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#892 [11:29] <sophistry> any idea about moving the Origin spawn location through the server console?
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#896 [11:33] <rymate1234> sophistry, there isn't one
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#898 [11:33] <rymate1234> afaik
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#904 [11:37] <sophistry> so annoying.
#905 [11:37] <sophistry> I feel like I figured it out before
#906 [11:38] <sophistry> are you familiar with dynmap commands?
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#911 [11:41] <horrorpain> I cannot login to my account and I never get the password reset email. who do I contact to fic this? I think my account has been hacked.
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#913 [11:42] <tubelius> horrorpain: Topic is 'Rules: http://is.gd/mch_rules | Account issues? http://is.gd/mc_acct | Client: 1.5.1; Server: 1.5.1 | We only support non-modded current releases. | Congrats Mojang on 10 million sales! | RIP Margaret Thatcher'
#914 [11:42] <tubelius> horrorpain: Topic is 'Rules: http://is.gd/mch_rules | Account issues? http://is.gd/mc_acct | Client: 1.5.1; Server: 1.5.1 | We only support non-modded current releases. | Congrats Mojang on 10 million sales! | RIP Margaret Thatcher'
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#918 [11:44] <horrorpain> -Tubelius So you are telling me to go to the account issues link? I sure will if that is what you suggest.
#919 [11:44] <tubelius> that's what I would do
#920 [11:44] <horrorpain> Thank you.
#921 [11:45] <tubelius> NP
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#924 [11:48] <Spyno> Can I have help with something please?
#925 [11:49] <Spyno> c'mon, help me doods. please :(
#926 [11:49] <Spyno> How old are you?
#927 [11:49] * Spyno [Spyno@notlogged] has quit. (Client Quit)
#928 [11:49] <tubelius> o_O
#929 [11:49] <Lutzee> er
#930 [11:50] <Lutzee> 2 minutes too late
#931 [11:50] <tubelius> yeah, maybe he will Google for the ages of Minecraft players
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#933 [11:57] <Tom_> Hi I want to comepletley uninstall minercaft from my pc so i can re download it and it wont work, ive deleted every file and the .minecraft folder and then deleted them from the recycling bin and i downloaded it again and it still had al of my world saves servers ect. ive downloaded it about 6 times and it still hasnt worked, deleting it again each time it doesnt work. im on windows 8 btw
#934 [11:59] <Lutzee> Tom_: er make sure you are looking at the right user folder as its per user
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#936 [11:59] <Tom_> how will i know which is the right one?
#937 [12:00] <Lutzee> Tom_: press win+r and type in %appdata%/.minecraft that is the one for the currently logged in user
#938 [12:02] <Tom_> it says that there is no items that match my search, i think i deleted it in earlier
#939 [12:03] <Tom_> do you think it will work if i search the whole hardrive for the minecraft files and delete them all?
#940 [12:04] <Lutzee> I guess... it will probably take a while as not all of the hard drive is indexed
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#942 [12:04] <Tom_> ill try it now
#943 [12:07] <Tom_> ive deleted everything and i think it worked
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#945 [12:07] <Tom_> thanks for your help
#946 [12:07] <Tom_> yeah its worked thanks
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#959 [12:23] <Noname> Hello
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#964 [12:27] <Hyronaz> Hi! My minecraft keeps freezing every 5 - 10 minutes for 5 to 10 seconds. I have really good PC and internet please help
#965 [12:27] <Noname> I need Help
#966 [12:27] * zyinx_com [zyinx_com@notlogged] has joined #minecrafthelp
#967 [12:27] <Hyronaz> Hi! My minecraft keeps freezing every 5 - 10 minutes for 5 to 10 seconds. I have really good PC and internet please help
#968 [12:27] <Hyronaz> Hi! My minecraft keeps freezing every 5 - 10 minutes for 5 to 10 seconds. I have really good PC and internet please help
#969 [12:28] <_Rogue_> ??> Hyronaz patience
#970 [12:28] <VoxelHead> Hyronaz: (patience) Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#971 [12:28] <VoxelHead> Hyronaz: (patience) In short, your supplications will be answered, in the order in which they are received.
#972 [12:28] <_Rogue_> Noname state your problem, if someone currently here can help they will
#973 [12:28] <Noname> And My Questing are is Can the Technical Support Change a Nickname on Minecraft? i got failed to use the name
#974 [12:29] <rymate1234> Noname, nope
#975 [12:29] <_Rogue_> "failed to use the name"?
#976 [12:29] <Noname> why cant
#977 [12:29] <rymate1234> ??> Hyronaz win/dxdiag/bat
#978 [12:29] <VoxelHead> Hyronaz: (win/dxdiag/bat) Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.
#979 [12:29] <VoxelHead> Hyronaz: (win/dxdiag/bat) Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#980 [12:29] <Noname> On minecraft.net
#981 [12:29] <Noname> i will change to a other name
#982 [12:29] <rymate1234> Noname, because you can't
#983 [12:29] <Hyronaz> Is it a virus?
#984 [12:29] * Ramen is now known as Ramen|Afk
#985 [12:29] <_Rogue_> Hyronaz nothing provided here is a virus
#986 [12:29] <_Rogue_> that bat will launch and grab system information that would help someone determine what capabilities your system has, and doesn't
#987 [12:30] <_Rogue_> stuff like what processor, graphics cards, etc
#988 [12:30] <Hyronaz> I cant see the download button
#989 [12:31] <Hyronaz> Processor Intel Core i7- Processor clock speed 2.3GHz Memory 6.00GB Maximum memory 16GB ----PC specs
#990 [12:31] <Lord_Ralex> Hyronaz, http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat is the download link, when you go to it, your browser should ask if you want to save it
#991 [12:32] <Hyronaz> WHY IS IT IN MY SYSTEM32?
#992 [12:32] <rymate1234> Hyronaz, what's your graphics card?
#993 [12:32] <Lord_Ralex> Hyronaz, that is because windows stored the app in there
#994 [12:32] <Hyronaz> im not sure, my laptop is ASUS N53S
#995 [12:32] <_Rogue_> Hyronaz ?
#996 [12:32] <rymate1234> Hyronaz, because the dxdiag tool is stored in system32
#997 [12:32] <Lord_Ralex> Hyronaz, if you do not want to dnwload the file, you can run this tool yourself
#998 [12:32] <Hyronaz> i downloaded it
#999 [12:32] <Hyronaz> and opened it
#1000 [12:33] <rymate1234> I just googled his laptop
#1001 [12:33] <rymate1234> lol
#1002 [12:33] <Lord_Ralex> Hyronaz, You need to run the file
#1003 [12:33] <rymate1234> it should be fine for minecraft
#1004 [12:33] <Hyronaz> should i copy it here, what i got?
#1005 [12:33] <Lord_Ralex> ??> Hyronaz pastebin
#1006 [12:33] <VoxelHead> Hyronaz: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1007 [12:33] <Lord_Ralex> Use that to paste it here
#1008 [12:34] <Hyronaz> http://pastebin.com/Wy1zjvAa
#1009 [12:34] <Hyronaz> You guys look smart already
#1010 [12:34] <Lord_Ralex> You missed the top part
#1011 [12:34] <Hyronaz> Whats supposed to be on top?
#1012 [12:34] <Lord_Ralex> Stuff on the Os itself and the CPU
#1013 [12:34] * Moose is now known as Moose\Away
#1014 [12:35] <Hyronaz> Oh, can I copy top part to here?
#1015 [12:35] <rymate1234> copy all of it
#1016 [12:35] <Lord_Ralex> no
#1017 [12:35] <rymate1234> onto pastebin.com
#1018 [12:35] <Lord_Ralex> Use pastebin for the text
#1019 [12:36] <Hyronaz> http://pastebin.com/1hz0vfkQ
#1020 [12:36] <Lord_Ralex> Hyronaz, download and install this: http://www.geforce.com/drivers/results/59645
#1021 [12:36] <Hyronaz> Whats that?
#1022 [12:36] <Lord_Ralex> The video driver for your GPU
#1023 [12:36] * Gabriel [Gabriel@notlogged] has joined #minecrafthelp
#1024 [12:36] <Hyronaz> Its pretty big
#1025 [12:37] * Grim_Reaper [Grim_Reaper@notlogged] has joined #minecrafthelp
#1026 [12:37] * Jack_J12 [Jack_J12@notlogged] has joined #minecrafthelp
#1027 [12:37] <Lord_Ralex> Hyronaz, drivers are not small
#1028 [12:37] <Gabriel> how do i get to the bukkit channel?
#1029 [12:37] <_Rogue_> Lord_Ralex some are
#1030 [12:37] <Hyronaz> Is it an update for my driver?
#1031 [12:37] <_Rogue_> graphics drivers, hell no
#1032 [12:37] <Lord_Ralex> Hyronaz, yes
#1033 [12:37] <rymate1234> Gabriel, /join #bukkit
#1034 [12:38] * epicness10000 [epicness10000@notlogged] has joined #minecrafthelp
#1035 [12:38] <Jack_J12> Okay, a friend of mine is having trouble connecting to ANY MC server. It gives her the message "Cannot connect to server" she's checked her firewalls, internet connection, everything she can think of. Any solutions? If it helps, she's on a Mac.
#1036 [12:39] <Lord_Ralex> Jack_J12, have your friend come here please
#1037 [12:39] * igra221 [igra221@notlogged] has joined #minecrafthelp
#1038 [12:39] <Jack_J12> Will do, thanks.
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#1040 [12:40] <Hyronaz> Ok, its downloading ..about 12 minutes remain, at nights, my internet is slow
#1041 [12:40] <epicness10000> i hafve downloaded minecraft and java 6 for my mac but i am unable to play online all i get is a white background any help please??
#1042 [12:41] <igra221> Minetsraft today I bought, but I did not license itself, waited about 8 hours, I can not help it help me!
#1043 [12:42] <igra221> Pleace
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#1049 [12:44] <epicness10000> how does this thing work??
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#1051 [12:44] <Cherry_Flower> Minecraft keeps crashing after I tried installing the Tale of kingdoms mod. Where can I send the crash report?
#1052 [12:44] * Hyronaz_ [Hyronaz_@notlogged] has joined #minecrafthelp
#1053 [12:45] <igra221> Where to ask it? = ((
#1054 [12:45] <Hyronaz_> Ralex, Is that all I need to do? Download and install that driver?
#1055 [12:45] <Lord_Ralex> Cherry_Flower, only thing we can do is tell you to force update
#1056 [12:45] <Lord_Ralex> Hyronaz_, yes
#1057 [12:45] <Andrio> Cherry_Flower, whomever made the mod?
#1058 [12:45] <Andrio> ??>> Cherry_Flower mods
#1059 [12:45] <Hyronaz_> How are you so sure about it? I looked for it in the forums, nobody got it fixed
#1060 [12:45] * Hyronaz [Hyronaz@notlogged] has quit. (Ping timeout: 180 seconds)
#1061 [12:46] <Hyronaz_> what
#1062 [12:46] <Lord_Ralex> Hyronaz_, it will help at least
#1063 [12:46] <Hyronaz_> It said Hyronaz has quit
#1064 [12:46] <Lord_Ralex> Hyronaz_, and probably will fix oyur issue
#1065 [12:46] <Lord_Ralex> Hyronaz_, you rejoined as Hyronaz_
#1066 [12:46] <Lord_Ralex> you lost connection to the irc
#1067 [12:46] <Hyronaz_> ok
#1068 [12:47] <Cherry_Flower> What is force update?
#1069 [12:47] <Hyronaz_> Do you have any advice how should I act if installing that driver wont help?
#1070 [12:47] <Lord_Ralex> Hyronaz_, if it does not, then we will get to that
#1071 [12:47] <Lord_Ralex> ??> Cherry_Flower forceupdate
#1072 [12:47] <VoxelHead> Cherry_Flower: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#1073 [12:47] <VoxelHead> Cherry_Flower: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#1074 [12:47] * Extreme is now known as Extreme|Away
#1075 [12:47] <Calinou> Lord_Ralex: "GPU" is incorrect, you should say "graphics card" 8)
#1076 [12:47] <Hyronaz_> Ok, you sure seem to be knowing alot of this stuff
#1077 [12:47] <Calinou> or even "VGA card"
#1078 [12:47] <Lord_Ralex> Calinou, w/e
#1079 [12:47] <Lord_Ralex> lazy
#1080 [12:47] * Extreme|Away is now known as Extreme
#1081 [12:48] <Cherry_Flower> Thanks guys
#1082 [12:48] <Hyronaz_> Guys, are you workers in here? Do you do this for living?
#1083 [12:48] <igra221> I bought a license minetsraft I waited about 8 hours, there is no result, please help me !!!
#1084 [12:48] * Noname [Noname@notlogged] has quit. (Quit: Web client closed)
#1085 [12:48] <Lord_Ralex> Hyronaz_, we do this as volunteers
#1086 [12:49] <Lord_Ralex> No one is paid or works for Mojang
#1087 [12:49] <Hyronaz_> Wow, faith in humanity restored! This planet need more like you
#1088 [12:50] <igra221> HELP ME I bought a license minetsraft I waited about 8 hours, there is no result, please help me
#1089 [12:50] * kotaman [kotaman@notlogged] has joined #minecrafthelp
#1090 [12:50] <Hyronaz_> Ralex, do you reccommend me getting Optifine mod?
#1091 [12:50] <Cherry_Flower> I think it works now. Thanks!
#1092 [12:51] <Lord_Ralex> Hyronaz_, uh, i use it, but that is up to you, just know we don't support mods here
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#1094 [12:51] <igra221> HELP ME I bought a license minetsraft I waited about 8 hours, there is no result, please help me
#1095 [12:51] <Hyronaz_> Okay, I 've heard a lot of good about it
#1096 [12:52] <Hyronaz_> igra221, I belive it takes some time, im not sure buy i think max is 24 to 48 hours
#1097 [12:52] <Hyronaz_> but*
#1098 [12:52] <igra221> HELP ME I bought a license minetsraft I waited about 8 hours, there is no result, please help me Pleace
#1099 [12:52] <Lord_Ralex> igra221, has you been charged?
#1100 [12:52] <Lord_Ralex> also, stop spammig
#1101 [12:52] <igra221> HELP ME I bought a license minetsraft I waited about 8 hours, there is no result, please help me
#1102 [12:52] <igra221> HELP ME I bought a license minetsraft I waited about 8 hours, there is no result, please help me
#1103 [12:52] * Cherry_Flower [Cherry_Flower@notlogged] has quit. (Quit: Web client closed)
#1104 [12:53] <Hyronaz_> He doesnt speak so good english, I belive he is russian, that can be difficult to handle if he cant understand so much english
#1105 [12:53] <Lord_Ralex> igra221, last warning, stop spamming
#1106 [12:53] <igra221> Help me please, I beg you!
#1107 [12:53] <Lord_Ralex> igra221, have you been charged
#1108 [12:54] <Hyronaz_> I think you need to wait more igra221, go to sleep and when you wake up and nothing has changed then come back
#1109 [12:55] <igra221> А потом она прийдёт ???
#1110 [12:55] <igra221> And then it will come?
#1111 [12:55] <Hyronaz_> English please
#1112 [12:55] <Hyronaz_> I think yes
#1113 [12:55] <Hyronaz_> But it might take some more time
#1114 [12:56] * frdmn|afk is now known as frdmn
#1115 [12:56] <Hyronaz_> Ralex, I installed the drivers but I didnt restard my PC should I do it?
#1116 [12:56] <Lord_Ralex> Hyronaz_, it might not ask you to, but it is a good idea to
#1117 [12:56] * epicness10000 [epicness10000@notlogged] has quit. (Quit: Web client closed)
#1118 [12:57] <Hyronaz_> But can I try without restarting?
#1119 [12:57] <igra221> I certainly do with Russia but with you it was nice to talk to, I just thought that nothing threw money, angry))
#1120 [12:57] <Lord_Ralex> Hyronaz_, you can
#1121 [12:57] <Lord_Ralex> Hyronaz_, it should load the drivers correctly, but it is usually a good idea to
#1122 [12:57] <Hyronaz_> igra221, i bet you are useing Google Translate :)
#1123 [12:58] <Hyronaz_> Going to try it out, wish me luck
#1124 [12:58] <igra221> Yes
#1125 [12:58] <igra221> )))
#1126 [12:58] * Gabriel [Gabriel@notlogged] has quit. ()
#1127 [12:59] <igra221> So nice to think that you are talking to other countries))
#1128 [12:59] * barneygale [barneygale@notlogged] has joined #minecrafthelp
#1129 [12:59] <Hyronaz_> I am learning russian in my country but I am realy bad at that
#1130 [12:59] <Lord_Ralex> i want ot learn russian
#1131 [13:00] <igra221> Я тоже
#1132 [13:00] <Hyronaz_> Ralex, I entered in a game and I have massive FPS lag, FPS is around 15
#1133 [13:01] <Lord_Ralex> Hyronaz_, laptops are not great to play with, and the default settings are usually high
#1134 [13:01] <Lord_Ralex> try lowering the settions
#1135 [13:01] <igra221> Я умею говорить На Русском и знаю Анлиский но плохо ))
#1136 [13:01] <Lord_Ralex> setings*
#1137 [13:01] * Contex|Away is now known as Contex
#1138 [13:02] <Hyronaz_> Well Minecraft ran great on far before i installed those drivers
#1139 [13:02] <Lord_Ralex> Hyronaz_, is your laptop plugged in?
#1140 [13:02] <igra221> I can speak Russian and know English but bad))
#1141 [13:02] <Hyronaz_> Of course
#1142 [13:02] <Hyronaz_> ja govorju russkii ploho
#1143 [13:02] <Hyronaz_> :D
#1144 [13:03] <igra221> ))
#1145 [13:03] <sophistry> Hey, I have a sort of esoteric question
#1146 [13:03] <igra221> I say not bad in Russian and in English
#1147 [13:04] <sophistry> What do you think I would have to do to set up a server with relatively good Conservation of Mass?
#1148 [13:04] * Jack_J12 [Jack_J12@notlogged] has quit. (Quit: Web client closed)
#1149 [13:04] <Lord_Ralex> sophistry, what?
#1150 [13:04] <sophistry> I'm thinking certain things you can't bother, like water, food, possibly wood/leaves/seeds
#1151 [13:04] <worldmc> what kind of server?
#1152 [13:04] <_Rogue_> sophistry you mean have players?
#1153 [13:04] <_Rogue_> ohhh
#1154 [13:04] <_Rogue_> you mean preserve resources
#1155 [13:04] <sophistry> No, I mean, every item in the game perfectly preserves, and it never lost or gained
#1156 [13:05] <sophistry> First, I figure you cut out item degradation
#1157 [13:05] <worldmc> how you do that?
#1158 [13:05] <sophistry> then, you have to make sure all dropped items stay forever
#1159 [13:05] <_Rogue_> so basically what minecraft already is
#1160 [13:05] <_Rogue_> with a few things to stop despawnings
#1161 [13:06] <sophistry> Right, you stop despawning. Then, you have to fix any recipe or item where mass can be lost
#1162 [13:06] <_Rogue_> then you'd just be stopping it in general
#1163 [13:06] <igra221> And about when it will come?
#1164 [13:06] <sophistry> But I have to think about wood
#1165 [13:06] <_Rogue_> no recipes = no mining = players lose interest quick
#1166 [13:06] <Hyronaz_> Ralex, My minecraft is now 15 FPS all the time
#1167 [13:07] <sophistry> No no, you don't understand
#1168 [13:07] <sophistry> there are recipes and mining
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#1170 [13:07] <sophistry> but items will never despawn when dropped, and everything breaks down perfectly into what it took to make it
#1171 [13:07] <sophistry> Conservation of Mass/Matter
#1172 [13:07] <Lord_Ralex> Hyronaz_, all i can say is laptops are not great to play on, you can try lowering settings
#1173 [13:08] <_Rogue_> then you'd have to create a whole new thing in the game
#1174 [13:08] <_Rogue_> that would revert those items
#1175 [13:08] <Hyronaz_> But my laptop is da best and I can play even Battlefield 3 on here.
#1176 [13:08] <Lord_Ralex> Hyronaz_, laptops are not made for gaming
#1177 [13:08] <_Rogue_> Hyronaz_ no laptop is the best
#1178 [13:08] <Hyronaz_> And before installing those drivers i played it on far with no lag
#1179 [13:08] <sophistry> Basically I'm trying to figure out how to build this mod that will keep everything in the game completely 1:1 ... nothing is every gained or lost (except water and food, and maybe trees)
#1180 [13:08] <_Rogue_> (even though I can run 2 3d dev kits and like 120 chrome tabs <_< >_>)
#1181 [13:09] <_Rogue_> sophistry that's your own thing then
#1182 [13:09] <worldmc> hyronaz people try to help you here. keep that in mind
#1183 [13:09] <Hyronaz_> I know, I think they tried to help me but something went horribly wrong
#1184 [13:10] <igra221> And when I get a license ?
#1185 [13:10] <igra221> ))
#1186 [13:10] <Lord_Ralex> igra221, make sure your bank account gets charged, then you should get an email
#1187 [13:10] <Hyronaz_> go to sleep igra221, by the morning you should have it
#1188 [13:10] <worldmc> hyronaz check what system requirements are for certain games. for example also the videocard requirements
#1189 [13:10] <igra221> Ok ((
#1190 [13:11] <Lord_Ralex> Hyronaz_, and MC and BF3 are not the same
#1191 [13:11] <worldmc> Hyronaz_, then check what you have about video driver. what does it support.
#1192 [13:11] <igra221> Tired of waiting (((
#1193 [13:11] <Hyronaz_> But it doesnt make sense, that driver seemed to ruin my game
#1194 [13:11] <sophistry> Right, that is a mod I am looking to build
#1195 [13:12] <Hyronaz_> Where Can I check if my PC is good for minecraft?
#1196 [13:12] <worldmc> for mc it should at least be http://help.mojang.com/customer/portal/articles/325948
#1197 [13:12] <Lord_Ralex> Hyronaz_, your computer should run it just fine
#1198 [13:12] <Lord_Ralex> your cpu is quite good, and the video card should just be fine
#1199 [13:13] <Hyronaz_> I have better than reccommended
#1200 [13:14] * Lord_Ralex has to go get sugar
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#1201 [13:14] <Hyronaz_> so u are leaving ralex :(?
#1202 [13:15] <igra221> And for how many hours you come minecraft ??
#1203 [13:15] <Lord_Ralex> Hyronaz_, yeah
#1204 [13:15] <Hyronaz_> Igra whats time in your country?
#1205 [13:16] <Hyronaz_> http://www.systemrequirementslab.com/ Even that site said I should run it better than reccommended
#1206 [13:16] * QuiteBoringName [QuiteBoringName@notlogged] has joined #minecrafthelp
#1207 [13:16] <igra221> Russia
#1208 [13:16] <Hyronaz_> Should I reinstall Minecraft?
#1209 [13:16] <Hyronaz_> NO igra, what is the time, clock
#1210 [13:16] <Hyronaz_> Is any helpers here?
#1211 [13:17] <igra221> 20:16
#1212 [13:17] <Ryladine> I suppose I would be called one of those yes.
#1213 [13:17] <Hyronaz_> Ryladine do you know anything about my problem
#1214 [13:18] <Ryladine> Hyronaz_, I only just arrived. Give me a few moments to review your issue and steps taken.
#1215 [13:18] <Hyronaz_> igra, watch some TV and then go to sleep, tomorrow you minecraft will be there
#1216 [13:18] <Hyronaz_> Ok np
#1217 [13:18] <bugboy1028> Hey Ryladine.
#1218 [13:18] * bugboy1028 [bugboy1028@notlogged] has quit. (Quit: Colloquy for iPad - http://colloquy.mobi)
#1219 [13:18] <sophistry> Russia is only 7 hours ahead of EST?
#1220 [13:19] <sophistry> must way on the west side
#1221 [13:19] <Hyronaz_> east*
#1222 [13:19] <Ryladine> Hyronaz_, I didn't see anything there about it, have you taken a dxdiag?
#1223 [13:19] <Hyronaz_> whats that
#1224 [13:20] <Hyronaz_> yes i did
#1225 [13:20] <Ryladine> Hyronaz_, After the drivers you updated?
#1226 [13:20] <Hyronaz_> n, before
#1227 [13:20] <Ryladine> Hyronaz_, Can I get you to get me another please, so its up to date?
#1228 [13:20] <igra221> Hyronaz_ Thank you comforted me, friend)))
#1229 [13:20] <Ryladine> ??> Hyronaz_ win/dxdiag
#1230 [13:20] <VoxelHead> Hyronaz_: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1231 [13:20] <VoxelHead> Hyronaz_: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
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#1233 [13:21] <Hyronaz_> http://pastebin.com/3zmkqxs0
#1234 [13:22] <Ryladine> Hyronaz_, This is the new one correct?
#1235 [13:22] <Hyronaz_> yes
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#1238 [13:23] * Pixi-Stix is now known as iPixeli
#1239 [13:23] <Ryladine> Hyronaz_, The only problem you are currently experiencing is fps issues that started after updating video drivers? Would you mind explaining why you updated the drivers? Was it a routine update or did an issue prompt it?
#1240 [13:23] * Nighthawk [Nighthawk@notlogged] has joined #minecrafthelp
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#1242 [13:24] <sophistry> Hmm, maybe if I turn off tree regrowth
#1243 [13:24] <sophistry> remove seeds from leaves
#1244 [13:24] <Hyronaz_> Well...I came here to ask whats wrong with my minecraft, it kept freezing every 5-10 min for 5-10 sec, then Lord-Ralex told me to update those drivers
#1245 [13:24] <sophistry> then wood can be a finite resource
#1246 [13:24] <Hyronaz_> Before updating, my minecraft ran perfectly
#1247 [13:25] <Hyronaz_> And now its 15 FPS all the time
#1248 [13:25] <Nighthawk> my minecraft stops loading in the middle of it and says extracting windows_natives.jar.Izma to windows _natives.jar
#1249 [13:25] <sophistry> have you updated java?
#1250 [13:25] <Hyronaz_> Umm..nope
#1251 [13:25] <Ryladine> sophistry, If the new issue started after updating graphics drivers, its almost guaranteed the drivers are at fault.
#1252 [13:26] * TheJ0y [TheJ0y@notlogged] has joined #minecrafthelp
#1253 [13:26] <Ryladine> Hyronaz_, Where did you get your new drivers? These are two years old.
#1254 [13:26] <Hyronaz_> wow
#1255 [13:26] <Hyronaz_> He gave me that link
#1256 [13:26] <Nighthawk> even if i click dont update it still does the same thing
#1257 [13:26] <Hyronaz_> Can you give me a link to new ones?
#1258 [13:26] <Ryladine> Hyronaz_, Did he perhaps prompt voxelhead with something like intel/gpu to have the bot give them to you?
#1259 [13:27] <Hyronaz_> http://www.geforce.com/drivers/results/59645 was the link he gave me
#1260 [13:27] <Hyronaz_> im not sure
#1261 [13:27] <Nighthawk> can anyone help me
#1262 [13:27] <Hyronaz_> whats voxelhead?
#1263 [13:27] <sophistry> Ryladine - true, but he said it was hanging up before he updated drives
#1264 [13:27] <sophistry> drivers*
#1265 [13:28] <TheJ0y> hi, Since yesterday, Any server I try my client freeze at the ''logging in...'' window from wireless. even with a fresh non-modded client. anyone got an idea?
#1266 [13:28] <Ryladine> sophistry, Which is still most likey a graphics issue so long as its video lag causing the hangup.
#1267 [13:29] <Hyronaz_> Thej0y, is the problem with MCSG servers?
#1268 [13:29] <TheJ0y> with any server...even my own
#1269 [13:29] <Hyronaz_> Minecraft Surival Games
#1270 [13:29] * PermissionDenied [PermissionDenied@notlogged] has quit. (Ping timeout: 194 seconds)
#1271 [13:29] <Hyronaz_> oh then i cant help
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#1273 [13:30] <Nighthawk> my minecraft stops loading in the middle of the update and says extracting windows_natives.jar.Izma to windows _natives.jar if i click dont update it says done loading but still doesnt continue
#1274 [13:30] <Ryladine> Hyronaz_, I'm sorry can you give me a few moments? Unless I'm missing something you may have misunderstood instructions for someone else or Lord_Ralex has made a fairly major mistake... The drivers you just linked me to have nothing in common with your system at all...
#1275 [13:30] <Hyronaz_> Ryladine am I pretty fucked up?
#1276 [13:30] * AuBot kicked Hyronaz_ from #minecrafthelp (Reason: yronaz_ :Please keep it civil.)
#1277 [13:30] * Ryladine kicks aubot.
#1277 [13:30] * Hyronaz [Hyronaz@notlogged] has joined #minecrafthelp
#1278 [13:30] <Hyronaz> i said the f word
#1279 [13:30] <Calinou> all toshiba laptop owners are pretty fucked up!
#1280 [13:30] * AuBot kicked Calinou from #minecrafthelp (Reason: alinou :Please keep it civil.)
#1281 [13:30] <Ryladine> Appologies. Aubot can be a bit.... hasty.
#1282 [13:30] <Hyronaz> repeat the last sentence pplease
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#1284 [13:31] <Ryladine> Hyronaz, A bit of patience please. I need to sort something out.
#1285 [13:31] <Hyronaz> Ryladine, I didnt see what you wrote to me because I got kicked out :D
#1286 [13:31] <Nighthawk> can anyone please help me
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#1289 [13:32] <Ryladine> Hyronaz, I didn't say anything important. Just asking for some time while I investigate a few things.
#1290 [13:33] <Hyronaz> Ok
#1291 [13:33] <Hyronaz> Im in a bit of hurry, how long does it take? Sorry for harrass...
#1292 [13:34] <Ryladine> Hyronaz, Its no problem. I'm just trying to work out what Lord_Ralex was doing, it appears from your dxdiag the drivers he gave you were incorrect...
#1293 [13:34] <Ryladine> Hyronaz, Can I get that first dxdiag please?
#1294 [13:34] <Hyronaz> sure
#1295 [13:35] <Hyronaz> I cant find it from my history
#1296 [13:35] <Hyronaz> and i got kicked, i cant see the link what was in this chat also
#1297 [13:35] <Ryladine> I found it.
#1298 [13:35] <Hyronaz> but i copied to here
#1299 [13:35] <TheJ0y> please, client freeze at logging in screen only through wireless. any ever experienced this?
#1300 [13:35] <Hyronaz> is it possible to rewind my copy?
#1301 [13:36] <worldmc> Nighthawk, whas the problem?
#1302 [13:36] <Ryladine> Hyronaz, Windows allows you to rollback drivers yes.
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#1304 [13:36] <Ryladine> Hyronaz, One moment. I need to consult the other helpers.
#1305 [13:36] <Hyronaz> I mean, if i copy "2" and then copy "3", can i copy 2 again without writing it?
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#1307 [13:36] <worldmc> ah
#1308 [13:37] <sugoi> in a nut shell,l what's the problem?
#1309 [13:37] <Hyronaz> worldmc can you look up for the link @ pastebin, the second one i posted?
#1310 [13:37] * Keltinray [Keltinray@notlogged] has quit. (Quit: Forlater kanalen)
#1311 [13:37] <worldmc> like what timeframe do i have to look?
#1312 [13:37] <Hyronaz> umm
#1313 [13:37] <Ryladine> Hyronaz, I already found it. Don't worry about it.
#1314 [13:38] <Hyronaz> im not sure .15 or so
#1315 [13:38] <Hyronaz> ok
#1316 [13:38] <worldmc> found i think
#1317 [13:38] <Hyronaz> copy it here , just in case
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#1320 [13:39] <worldmc> thats sure is a good pc
#1321 [13:39] <Hyronaz> is it sarcasm? or is it true ? :D
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#1323 [13:40] <Hyronaz> Its a laptop btw
#1324 [13:40] <worldmc> true. only that you have a geforce 540m. thats a bit disapointing
#1325 [13:40] <Ryladine> Hyronaz, Can I get you to try launching MC for me by right-clicking and telling it to launch with your Nvidia graphics card?
#1326 [13:40] <Ryladine> Hyronaz, Can I get you to try launching MC for me by right-clicking and telling it to launch with your Nvidia graphics card?
#1327 [13:40] * helpless [helpless@notlogged] has left #minecrafthelp
#1328 [13:40] <worldmc> ahh. that trick
#1329 [13:40] <Hyronaz> umm
#1330 [13:40] <Hyronaz> ill try
#1331 [13:41] <Hyronaz> how can i open it with nvidia
#1332 [13:41] <worldmc> Hyronaz, right click mc
#1333 [13:42] <worldmc> then there should be something simealar to run with graphics processor
#1334 [13:42] <Hyronaz> theres no option of open with program..
#1335 [13:42] <worldmc> look what i just said
#1336 [13:43] <Hyronaz> only similar thing is open with winrar
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#1338 [13:44] <Hyronaz> what can i do :S?
#1339 [13:44] <Ryladine> Hyronaz, Install these drivers please. http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/VGA/Intel/VGA_Intel_Win7_64_Z815102405.zip
#1340 [13:44] <Hyronaz> they are much smaller than the old oes
#1341 [13:44] <Hyronaz> ones
#1342 [13:44] <Hyronaz> then ones that ralex gave me where 240 mb
#1343 [13:45] <Hyronaz> these are only 81mb
#1344 [13:45] <worldmc> note that tis a update maybe
#1345 [13:45] <Ryladine> Hyronaz, Your laptop is running two graphics systems, one from the chipset, one from an onboard graphics card, I can't be certain which Mc is launching with, The drivers I just provided are for the chipset graphics.
#1346 [13:45] <Hyronaz> Im not getting that PC things, its so difficult to me :P
#1347 [13:46] <Hyronaz> So dont make it too difficult to me :D
#1348 [13:46] <worldmc> Ryladine, you can modifie with what it runs. i used to run mc on my crappy intergrated card but then switched to nvidia .
#1349 [13:46] <Hyronaz> For now I can understand all yuo said
#1350 [13:46] <Ryladine> Hyronaz, Its fine. Personally I think laptops with dual gpu's are uselessly confusing.
#1351 [13:46] <Ryladine> worldmc, I know he can, but I have no experience with them and have no idea how to do so.
#1352 [13:46] <worldmc> other way around it open nvidia control screen and look for what processor
#1353 [13:47] * ac3xx [ac3xx@notlogged] has quit. (Quit: Computer has gone to sleep.)
#1354 [13:47] <worldmc> it uses and set it to the nvidia
#1355 [13:47] <Hyronaz> I have a sticker on my laptop - Nvidia geforce GT 540M 2GB
#1356 [13:47] <Hyronaz> im not sure if its useful
#1357 [13:47] <worldmc> that info was already in your dxdiag
#1358 [13:47] <Ryladine> Hyronaz, Right. Thats the onboard graphics card that Lord_Ralex provided drivers for.
#1359 [13:48] <Ryladine> Hyronaz, I just provided drivers for your chipset's graphics, since I'm not sure which MC is trying to run with.
#1360 [13:48] <Hyronaz> it gave me winrar thing, what do now?
#1361 [13:48] <worldmc> extract and run it
#1362 [13:48] <Hyronaz> run setup,exe?
#1363 [13:48] <worldmc> yep
#1364 [13:49] <Hyronaz> woah
#1365 [13:49] <Hyronaz> my screen blacked out for 1 sec
#1366 [13:49] <Hyronaz> I nearly made a poo in my pants
#1367 [13:49] <worldmc> that means that you have to give the script acces to run on your pc
#1368 [13:49] <Ryladine> Hyronaz, That would indicate that the main graphics on the system is currently the intel chipset.
#1369 [13:49] <Hyronaz> ok i did somethin and asked me to restart my computer, i said no
#1370 [13:50] <Ryladine> Hyronaz, Go ahead and restart. You can always come back if it doesn't solve the issue.
#1371 [13:51] <Hyronaz> Its better than the last ones but its still around 25-35 fps
#1372 [13:51] <Hyronaz> a bit fps laggy
#1373 [13:51] <Hyronaz> but its worse then the original
#1374 [13:52] <worldmc> Hyronaz, most of the times you have to restart in order for the driver to make changes
#1375 [13:52] <worldmc> if the driver insists so then its needed to do
#1376 [13:52] <Hyronaz> Are you guys often here?
#1377 [13:53] <Hyronaz> Because I have to go soon
#1378 [13:53] <Hyronaz> Or can I add you on skype ?
#1379 [13:53] <Ryladine> Hyronaz, We're here daily, at any time you can imagine. Just ask and wait for a response.
#1380 [13:53] <worldmc> there are about 200 people in here. they will be able to help you further.
#1381 [13:53] <Hyronaz> but you know more about my problem than them
#1382 [13:54] <Ryladine> Hyronaz, I'm here dialy. At any time you can imagine. Just say my name and if I'm around I'll respond.
#1383 [13:54] <Hyronaz> I hope I can remember your name ;D
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#1385 [13:55] <worldmc> Hyronaz, if it doesnt work send a memo with /msg memoserv send worldmc <text>
#1386 [13:55] <Hyronaz> but what if my fps wont go back to normal
#1387 [13:55] <Ryladine> Hyronaz, I think I can solve your issue in one more step, the problem is that I don't know how to take that step first-hand. I'll have to look up detailed instructions on doing it. Or wolrdmc sounds like he knows how to do it.
#1388 [13:55] <Hyronaz> how can i get back my original drivers?
#1389 [13:55] <Hyronaz> add me on skype : estbest3
#1390 [13:56] <Hyronaz> I have 5 minutes until I have to go
#1391 [13:56] <Ryladine> Hyronaz, Alright lets see if we can work it out in that amount of time.
#1392 [13:56] <Hyronaz> :)
#1393 [13:56] <Ryladine> Hyronaz, Open your nvida control panel for me.
#1394 [13:56] <Hyronaz> how?
#1395 [13:57] <worldmc> find the icon on the status bar.(where your time and such is located)
#1396 [13:57] <worldmc> right click that icon. it should be a square with a few different colors
#1397 [13:57] <Hyronaz> it says im not useing nvidia atm
#1398 [13:58] <Ryladine> Hyronaz, Thats expected based on my assumptions.
#1399 [13:58] <worldmc> true. right click it and open the controll panael
#1400 [13:58] <Hyronaz> you are not currently a display attached to an nvidia gpu
#1401 [13:58] <worldmc> wut
#1402 [13:58] <Ryladine> ...
#1403 [13:59] <Hyronaz> is it bad?
#1404 [13:59] <worldmc> so it doesnt let you open the controll panel?
#1405 [13:59] <Ryladine> Hyronaz, When will you be back, do you have a good idea?
#1406 [13:59] <Hyronaz> no
#1407 [13:59] <Hyronaz> ryladine do you have skype?
#1408 [13:59] <Hyronaz> you can remove me later
#1409 [13:59] <Ryladine> Hyronaz, We prefer solving things here rather than external methods.
#1410 [13:59] <worldmc> Hyronaz, other way. go to start and search nvidia
#1411 [13:59] <Hyronaz> :S
#1412 [14:00] <Hyronaz> i did that worldmc
#1413 [14:00] <worldmc> and?
#1414 [14:00] <Hyronaz> said same
#1415 [14:00] <worldmc> thats wierd
#1416 [14:00] <Ryladine> Hyronaz, I'm going to need you to come back later to solve it, I would like to use remote support to try and track down the issue.
#1417 [14:00] <Hyronaz> Ok guys I really have to go, I hope I can see you tomorrow
#1418 [14:00] * Ramen|Afk is now known as Ramen
#1419 [14:01] <Hyronaz> In about 21 hours ill be bacl
#1420 [14:01] <Ryladine> Hyronaz, Ping me, /notice me, or /msg me when you return, if I'm around any of them will get my attention.
#1421 [14:01] <Hyronaz> back
#1422 [14:01] * Marc_IRL [Marc_IRL@notlogged] has joined #minecrafthelp
#1423 [14:01] <Hyronaz> Cya guys!
#1424 [14:01] <worldmc> see ya
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#1427 [14:02] <worldmc> im off too
#1428 [14:02] <SinZ> Welcome Back Marc_IRL
#1429 [14:02] * Risuhime [Risuhime@notlogged] has joined #minecrafthelp
#1430 [14:02] <Ryladine> Lord_Ralex, I'm not sure what you did but you accomplished quite the feat.
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#1432 [14:02] * mattie [mattie@notlogged] has joined #minecrafthelp
#1433 [14:03] <mattie> why is there a verified by visa when i try to buy game my bank has advised me not to confirm it
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#1443 [14:04] <SinZ> mattie: because Mojang is in Sweden
#1444 [14:04] * ArcheKruz [ArcheKruz@notlogged] has quit. (Ping timeout: 202 seconds)
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#1448 [14:05] <Marc_IRL> And because Moneybookers is in the UK
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#1452 [14:07] <Lutzee> Marc_IRL: wait, moneybookers is UK based, i thought it was sweedish lol
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#1454 [14:08] <sugoi> nad Marc_IRL is in nigeria
#1455 [14:08] <sugoi> and*
#1456 [14:09] <Marc_IRL> I think they have multiple locations, but the transaction shows on your bank statement as like Moneybookers GB London
#1457 [14:09] * Guest67418 [Guest67418@notlogged] has joined #minecrafthelp
#1458 [14:10] <SinZ> sugoi: he is obviously in Seattle, thats where twitter said he is 5 minutes ago
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#1460 [14:12] * worldmc is now known as worldmc|off
#1461 [14:12] <sugoi> :)
#1462 [14:12] * aritzh [aritzh@notlogged] has joined #minecrafthelp
#1463 [14:14] <Marc_IRL> And my unhidden IRC IP, and my Twitter location, and everything
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#1474 [14:22] <sugoi> had to do some digging
#1475 [14:22] <sugoi> but mine _only_ said, "MB*MOJANG MONEYBOOKERS GB"
#1476 [14:22] <sugoi> just thought i'd share :)
#1477 [14:23] * Lutzee only remembers seeing MONEYBOOKERS
#1477 [14:23] * rymate1234 didn't use moneybookers
#1477 [14:23] <Icelord871> what are we talking about .-.
#1478 [14:23] <sugoi> but i assume gb is great britain? :)
#1479 [14:23] <rymate1234> Paypal is best payment system
#1480 [14:23] * oldtopman remembe-YAY MINECRAFT!
#1480 [14:23] <oldtopman> Though I did use paypal.
#1481 [14:23] <Marc_IRL> And how long ago was your purchase sugoi
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#1483 [14:24] <sugoi> this will show my true colors :( i'm not as fanboy as i should have been :(
#1484 [14:24] <sugoi> 11/15/2011
#1485 [14:24] <sugoi> sorry, that's american-order
#1486 [14:24] <sugoi> 15-nov-2011
#1487 [14:25] <Marc_IRL> American order works fine for me!
#1488 [14:25] <Marc_IRL> Yeah, I think it's changed since then
#1489 [14:25] <sugoi> I DIDN'T HAVE FAITH, I'M SORRY M'LORD! :(
#1490 [14:25] * SinZ used paypal for 3 gift codes a year or two ago
#1490 [14:25] <sugoi> actually, i watched vids of that 16bit ALU and was just amazed
#1491 [14:26] <sugoi> but didn't know what awesome redstone machine i'd build
#1492 [14:26] * Stary2001 is now known as Stary2001|food
#1493 [14:26] <sugoi> so i hesitated, for months
#1494 [14:26] * Necrodoom [Necrodoom@notlogged] has joined #minecrafthelp
#1495 [14:26] <sugoi> i did end up making some really cool redstone machines tho :)
#1496 [14:27] <sugoi> in fact, i'll be presented soon to some 4th graders on binary algebra by example with minecraft :)
#1497 [14:27] <sugoi> presenting*
#1498 [14:27] <Icelord871> yayminecraftteaching
#1499 [14:27] <oldtopman> blargh
#1500 [14:27] <sugoi> ha
#1501 [14:27] <oldtopman> thrice-cursed confirmation questions ;-;
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#1505 [14:30] <heyjude> Hi, all, can't get any sounds... have tried reinstalling the sound file folder, but that didn't work... thoughts?
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#1508 [14:34] <sugoi> heyjude: has it worked before?
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#1510 [14:34] <heyjude> i've tried to fix the sound about 4 times, each time something different has "worked"
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#1513 [14:36] <sugoi> heyjude: you mean you get partial sound?
#1514 [14:36] <sugoi> heyjude: has ever all the sound worked?
#1515 [14:36] <sugoi> e.g. some time in the pst
#1516 [14:36] <sugoi> past*
#1517 [14:36] <heyjude> no partial, and it worked perfectly until one day it just cut out entirely
#1518 [14:37] <sugoi> mods?
#1519 [14:37] <heyjude> and yes, I've checked my pc volume & the in-game volume
#1520 [14:37] <heyjude> no mods
#1521 [14:37] <sugoi> no mods/plugins/custom launcher/alteration what-so-ever?
#1522 [14:37] <heyjude> vanilla, just dif texture packs.
#1523 [14:38] <sugoi> with vanilla texture pack support, not mod'd texture support for hd?
#1524 [14:38] * Icelord871 [Icelord871@notlogged] has quit. (Quit: Meh)
#1525 [14:38] <heyjude> nope, comp can't handle HD
#1526 [14:38] <sugoi> heyjude: ok, have you tried a force update?
#1527 [14:38] <heyjude> yup.
#1528 [14:39] <heyjude> just updated to 1.5 today, actually, hoped that would fix things
#1529 [14:39] <sugoi> when it stopped working, was it during gaemplay? was it after system updates? was it after game updates?
#1530 [14:39] <sugoi> what java version are you running?
#1531 [14:39] <heyjude> don't remember, pretty sure after I closed the prgm
#1532 [14:40] <heyjude> updating to 7u17 now... was running latest
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#1539 [14:54] * mouldy-ipad [mouldy-ipad@notlogged] has joined #minecrafthelp
#1540 [14:55] <darogn> Ive bought minecraft several months ago and I every time i log in it gives me a log in fail no idea what in blazes is going on
#1541 [14:56] * Grim_Reaper [Grim_Reaper@notlogged] has quit. (Ping timeout: 202 seconds)
#1542 [14:56] <darogn> plus my isp dont help anything but thats a different issue
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#1544 [14:59] * Zero_0 [Zero_0@notlogged] has joined #minecrafthelp
#1545 [14:59] <Zero_0> my minecraft sound isnt working
#1546 [15:01] <Zero_0> everything i do on minecraft with sound the sound is all static
#1547 [15:01] * oulan [oulan@notlogged] has joined #minecrafthelp
#1548 [15:01] <Zero_0> i need help on minecraft sounds
#1549 [15:01] <oulan> not sure if this is the right place to ask, if not where can i go? But want to know when the seriously annoying dark glitch is going to be fixed on the xbox!
#1550 [15:01] * Grim_Reaper [Grim_Reaper@notlogged] has quit. (Ping timeout: 202 seconds)
#1551 [15:01] <SinZ> they should be downloading themselves Zero_0
#1552 [15:02] <SinZ> oulan: which glitch?
#1553 [15:02] <heyjude> well, sugoi, i'm out of time for today, perhaps my sound will fix itself overnight. Thanks anyway
#1554 [15:02] <darogn> my prob is i cant log in ever since ive gotten it dont know if i have to re downloade the game or what
#1555 [15:02] <oulan> whenever you try to mine a block it turns black and you can't see anything!! I am not the only one with this problem
#1556 [15:02] <Zero_0> i know but i dont think the sounds download correctly
#1557 [15:02] <SinZ> heyjude: Sounds should be fixing themselves just by leaving it running
#1558 [15:02] <oulan> sometimes a torch works sometimes it doesn't
#1559 [15:02] <SinZ> Zero_0: anti-virus software blocking it maybe?
#1560 [15:02] <SinZ> Zero_0: anti-virus software blocking it maybe?
#1561 [15:02] * Notimeformeta_ [Notimeformeta_@notlogged] has left #minecrafthelp
#1562 [15:03] <Lord_Ralex> oulan, the bug will be fixed when 4J is able to fix it and release a patch
#1563 [15:03] <Lord_Ralex> only thing you can do is wait really
#1564 [15:03] <SinZ> and there is no ETA available to us
#1565 [15:03] <Zero_0> i tired downloading it like 5 times and it sounds the sma
#1566 [15:03] <Zero_0> same***
#1567 [15:03] <oulan> is this already a known issue, or where can I report it?
#1568 [15:03] <SinZ> Zero_0: Sounds download independantly to minecraft
#1569 [15:03] <Lord_Ralex> oulan, it is a known issue
#1570 [15:04] <Lord_Ralex> oulan, http://www.minecraftforum.net/topic/1756700-
#1571 [15:04] <oulan> It is so dang annoying that i can't play it anymore, as mining is a major part of minecraft obviously
#1572 [15:04] <Zero_0> what do i have to do?
#1573 [15:05] <oulan> are they in the process of fixing it now? Or am I going to have to wait for months for it??
#1574 [15:05] <Lord_Ralex> oulan, we don't know exactly
#1575 [15:05] * heyjude [heyjude@notlogged] has quit. (Ping timeout: 180 seconds)
#1576 [15:05] <Lord_Ralex> oulan, but it will be a bit before they can release a patch i expect
#1577 [15:05] <darogn> any ideas why i cant log in am i going to have to re download the game i haven't been able to log in when i got the game
#1578 [15:05] <Lord_Ralex> darogn, can you log in to http://account.mojang.com/me
#1579 [15:06] <oulan> I sure hope someone who they will listen to tells them to fix it soon!!, as I really love Minecraft and would suck to not be able to play it anymore!
#1580 [15:07] * jackson [jackson@notlogged] has joined #minecrafthelp
#1581 [15:07] <Zero_0> do i just keep the volume on? cause i play with out sound because its all static soun
#1582 [15:07] <Zero_0> sound
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#1584 [15:07] <Zero_0> and now i want to play cause i want to here the music and the other sounds
#1585 [15:08] <darogn> -_- on the sound issue i want to be able to turn off the rain its annoying as heck
#1586 [15:08] <Zero_0> just toggle downfall
#1587 [15:08] * itwontwork [itwontwork@notlogged] has joined #minecrafthelp
#1588 [15:08] <SinZ> Zero_0: that requires cheats enabled
#1589 [15:09] <darogn> that dont help me any already have the window open and it still dont answer my question
#1590 [15:09] <oulan> any way to help this patch along so people can enjoy it again? Someone 'high on the ladder' to talk to perhaps?
#1591 [15:09] <SinZ> oulan: not reallty
#1592 [15:09] <SinZ> really*
#1593 [15:09] <SinZ> it was a bug in the PC version for atleast a year
#1594 [15:09] <oulan> I've only owned it for a couple months haven't even really gotten my money's worth yet lol
#1595 [15:09] <Zero_0> i also play on an old mac and i think thats the issue but it shouldn't be
#1596 [15:10] * Red_M_Potato [Red_M_Potato@notlogged] has joined #minecrafthelp
#1597 [15:10] <oulan> I seriously hope they don't take a year!!!!
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#1601 [15:10] * Stary2001|food is now known as Stary2001
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#1603 [15:11] <oulan> can't ask for my money back, as I have had it for a couple months :(
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#1606 [15:12] <Zero_0> is there anyway to fixing the sound?
#1607 [15:12] <oulan> so everyone light a fire under their you know what for me! So we can all enjoy a great game again, I tried and tried to play it, but if you can't mine what's the point really
#1608 [15:12] <darogn> it shows the buy minecraft game and i already bought it i cant log in on to the server nor get the updates everything is still the same the day i bought it and since all i get is a web site in which i was already there looks like im on my own as usual
#1609 [15:13] <oulan> Please! Put the pressure on to fix it, thanks for the help everyone, happy gaming
#1610 [15:14] <oulan> sorry one more question, is their an actual way to contact mojang, via email or such?
#1611 [15:14] <GreyVulpine> Yes.
#1612 [15:15] <GreyVulpine> ?? mojang/email
#1613 [15:15] <VoxelHead> mojang/email: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#1614 [15:15] <Lord_Ralex> oulan, Mojang does not make the xbox version, that is with 4J
#1615 [15:15] * darogn [darogn@notlogged] has quit. (Quit: Web client closed)
#1616 [15:15] <oulan> ah, do you know the 4J email?
#1617 [15:16] <oulan> if they had the same issue with the pc version though I am sure they still work together
#1618 [15:16] <GreyVulpine> For xbox support, please read: http://help.mojang.com/customer/portal/articles/539356-minecraft-xbox-360-edition
#1619 [15:16] <oulan> that doesn't help me, I've tried but thanks anyway
#1620 [15:16] <GreyVulpine> You've contacted xbox support and they couldn't help you?
#1621 [15:17] <Marc_IRL> hrm, I need to update that article
#1622 [15:17] <oulan> it is a matter of fixing a glitch, so I can't do anything about that! It's up to them to get their job done
#1623 [15:17] <oulan> thanks everyone
#1624 [15:18] * newone [newone@notlogged] has joined #minecrafthelp
#1625 [15:18] <newone> Hello. I have account registered with mojang but using linux version of minecraft.jar I cannot login. Any ideas?
#1626 [15:19] <GreyVulpine> What happens when you try?
#1627 [15:19] * oulan [oulan@notlogged] has quit. (Quit: Web client closed)
#1628 [15:20] <newone> All that is shown is "Login Failed" "Try Again" "Play offline"
#1629 [15:20] <GreyVulpine> Have you purchased a minecraft account?
#1630 [15:21] <newone> I can signin with mojang. But I have not purchased anything yet.
#1631 [15:21] <SinZ> Marc_IRL: ^ example of how login.minecraft.net needs some fine-tuning with better error prompts
#1632 [15:21] <GreyVulpine> Then that's why you cannot log into minecraft.
#1633 [15:21] <GreyVulpine> You need to purchase a minecraft account to be able to log into the launcher
#1634 [15:21] <newone> ok. I suspected that. Just needed to verify. Thanks.
#1635 [15:22] * GreyVulpine nods
#1635 [15:22] <newone> Have a good day.
#1636 [15:22] <newone> Have a good day.
#1637 [15:22] * newone [newone@notlogged] has left #minecrafthelp
#1638 [15:23] <Marc_IRL> crap, I had a list of conditions we needed, and I've lost it
#1639 [15:24] <SinZ> "Invalid Username and/or Password", "User has not purchased Minecraft", "Account migrated, use email insted"
#1640 [15:24] <Marc_IRL> non-premium, premium, mojang w/Minecraft, Mojang w/o Minecraft
#1641 [15:25] <Marc_IRL> Yeah, that about covers all the conditions, I think
#1642 [15:25] <SinZ> I would merge not-premium with mojang w/o minecraft
#1643 [15:25] <Marc_IRL> And actual error messages with useful info. Like, if you can't figure out what this message means, go to help.mojang.com!
#1644 [15:25] <Marc_IRL> those are two fairly different things
#1645 [15:25] <SinZ> but have the same effect, of you haven't brought minecraft
#1646 [15:25] <GreyVulpine> Oh, we had a funky one a day ago..
#1647 [15:25] <Marc_IRL> ...or you're logging in with the wrong Mojang account
#1648 [15:26] <Marc_IRL> http://help.mojang.com/customer/portal/articles/1085932-error-login-failed
#1649 [15:26] <GreyVulpine> Login Failed. Username and password was being entered correctly. Belgium keyboard, belgium characters. Was being entered into the password prompt as a US keyboard layout
#1650 [15:27] <Marc_IRL> I have no idea what that's all about
#1651 [15:27] <SinZ> login.minecraft.net atm only has 4 error prompts "Invalid arguments", "Bad Login", "User not Premium", "Account migrated, use email insted"
#1652 [15:27] <SinZ> invalid arguments should never really be needed with the offical launcher
#1653 [15:27] <GreyVulpine> The password was being entered in as a belgium keyboard layout, but the password field was translating the keystrokes into a US layout
#1654 [15:28] <GreyVulpine> Entering the password in a plaintext notepad, and copying it over to the password field worked..
#1655 [15:28] <SinZ> that is... odd
#1656 [15:28] <SinZ> java being java
#1657 [15:28] <GreyVulpine> Yeah, again, funky.
#1658 [15:31] <Zero_0> ill just play with out sound then
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#1660 [15:32] * mindcat [mindcat@notlogged] has quit. ()
#1661 [15:33] <Wug> yeah that one was weird
#1662 [15:33] <Wug> Marc_IRL: do you do any testing on linux?
#1663 [15:34] <Wug> well probably at least a little
#1664 [15:34] <Marc_IRL> Personally, no. The devs? No idea.
#1665 [15:34] <GreyVulpine> Marc_IRL - Any news on when we can see an updated launcher?
#1666 [15:34] <Wug> I teamviewered the guy who was having that problem
#1667 [15:35] <Marc_IRL> no, but it's being worked on now
#1668 [15:35] <SinZ> everyone in the office is on win7 or osx, arn't they?
#1669 [15:35] <Wug> since I was unable to think of a possible rational explanation for why the launcher would deny logins with the correct username and password where the website accepted them, and we'd had several people with that issue
#1670 [15:39] * Lord_Ralex is now known as Gone_Ralex
#1671 [15:45] * Smanly|Away is now known as Smanly
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#1676 [15:52] * Ray is now known as Guest49019
#1677 [15:53] <Guest49019> how can i get a refund on my purchase of minecraft?
#1678 [15:53] * umuterenturan [umuterenturan@notlogged] has joined #minecrafthelp
#1679 [15:53] <SinZ> ?? mojang/refund
#1680 [15:53] <GreyVulpine> ?? refund
#1681 [15:53] * umuterenturan [umuterenturan@notlogged] has quit. (Client Quit)
#1682 [15:53] <VoxelHead> refund: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1683 [15:54] * aritzh [aritzh@notlogged] has quit. (Quit: I g2g! Cya later!)
#1684 [15:54] <Guest49019> does mojang even have a phone number i can call
#1685 [15:54] <GreyVulpine> No.
#1686 [15:54] <GreyVulpine> But they do have an email support form
#1687 [15:55] <GreyVulpine> ?? mojang/email
#1688 [15:55] <VoxelHead> mojang/email: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#1689 [15:55] <SinZ> mind you
#1690 [15:55] <SinZ> .md
#1691 [15:55] <Syer> Current day Mojang's support is working on: April 1, 2013
#1692 [15:55] <Guest49019> well its hard to troubleshoot on connecting to minecraft. i just purchase it this morning
#1693 [15:56] <Guest49019> ?
#1694 [15:56] <GreyVulpine> So you're able to download the launcher, enter your email address and password, and you get a "Can't connect to minecraft.net" error message?
#1695 [15:56] * Blatoy [Blatoy@notlogged] has joined #minecrafthelp
#1696 [15:57] <Guest49019> yes
#1697 [15:57] * DaShanahan [DaShanahan@notlogged] has joined #minecrafthelp
#1698 [15:57] <GreyVulpine> Guest49019 - Do you get a news feed in the upper half of the launcher?
#1699 [15:57] <Guest49019> nothing
#1700 [15:57] <GreyVulpine> nothing at all? No text shows up?
#1701 [15:58] <Guest49019> just the "cant connect to minecraft.net
#1702 [15:58] <DaShanahan> when ever i login it disappers
#1703 [15:58] <DaShanahan> the launcher does
#1704 [15:59] <GreyVulpine> Guest49019 - When you launch the minecraft launcher, do you see something like this? http://i.imgur.com/5b09B.png
#1705 [15:59] * Kyron [Kyron@notlogged] has joined #minecrafthelp
#1706 [15:59] <GreyVulpine> Guest49019 - The upper half of the launcher should have a news feed, does it on yours?
#1707 [15:59] * Lutzee nudges Kyron
#1707 [15:59] <Guest49019> sorry i dont
#1708 [16:00] <GreyVulpine> Guest49019 - What does appear there?
#1709 [16:00] <DaShanahan> where should it apper at
#1710 [16:00] * daniel_ [daniel_@notlogged] has joined #minecrafthelp
#1711 [16:01] <GreyVulpine> DaShanahan - Please locate the crash report. It should be a file named hs_err_pid#### in the same directory as your launcher. Copy the contents of it to http://www.pastebin.com, submit it, and give us the URL
#1712 [16:01] <Kyron> Yeah, see Lutzee
#1713 [16:01] <Kyron> thats the reason :p
#1714 [16:01] <Kyron> It's because I know a lot of the other voiced (fellow mcf staf people like ra-le-x and el-y and bitben)
#1715 [16:01] <Lutzee> :P
#1716 [16:01] <GreyVulpine> Guest49019 - Hello?
#1717 [16:02] <Guest49019> i tried again and before i put in my username and password the screen says "failed to update news"
#1718 [16:03] * iPinoyMango [iPinoyMango@notlogged] has joined #minecrafthelp
#1719 [16:03] <iPinoyMango> I NEED HELP WITH DXTORY AND MINECRAFT !!!!
#1720 [16:03] <GreyVulpine> Guest49019 - Make sure you don't have any sort of security software set to filter or block minecraft from connecting to the internet
#1721 [16:04] <GreyVulpine> iPinoyMango - OH OKAY. WHAT KIND OF HELP DO YOU NEED????
#1722 [16:04] <iPinoyMango> EVERYTIME I want to record with dxtory my minecraft crashes
#1723 [16:04] <Guest49019> what do i need to look for?
#1724 [16:04] <GreyVulpine> iPinoyMango - PLEASE PROVIDE US WITH THE CRASH REPORT VIA WWW.PASTEBIN.COM AND GIVE US THE URL
#1725 [16:05] <GreyVulpine> Guest49019 - That all depends on what kind of security software you have installed on your machine
#1726 [16:05] <iPinoyMango> how do i do that
#1727 [16:06] <NinjaKirby> THE JOY OF PAINTING
#1728 [16:06] * Guest49019 [Guest49019@notlogged] has quit. (Quit: Web client closed)
#1729 [16:06] <GreyVulpine> iPinoyMango - WHEN MINECRAFT CRASHES, YOU SHOULD SEE A CRASH REPORT. CHECK FOR ANY FILES NAMED HS_ERR_PID#### IN THE SAME FOLDER
#1730 [16:07] * anas [anas@notlogged] has joined #minecrafthelp
#1731 [16:07] <iPinoyMango> by crash i mean it says this : Java(TM) Binary Has Stopped Working
#1732 [16:08] <iPinoyMango> Whenever I try to recrod with dxtory
#1733 [16:08] * daniel_ [daniel_@notlogged] has quit. (Quit: Web client closed)
#1734 [16:08] * anas [anas@notlogged] has quit. (Client Quit)
#1735 [16:09] <GreyVulpine> Well then, doesn't look like dxtory likes recording with minecraft.
#1736 [16:11] <iPinoyMango> D:
#1737 [16:11] <iPinoyMango> Other youtuber record with minmecraft
#1738 [16:11] <iPinoyMango> using dxtor
#1739 [16:11] <iPinoyMango> dxtory*
#1740 [16:11] <iPinoyMango> its just that it crashes for meh
#1741 [16:11] * warchicken [warchicken@notlogged] has quit. (Read error: Connection reset by peer)
#1742 [16:12] <GreyVulpine> There's a crash report for dxtory concerning minecraft here: http://forum.dxtory.com/index.php?topic=1870.0
#1743 [16:12] <DaShanahan> z(o.o)z DO THE EGYPTION DANCE!!!!
#1744 [16:12] <GreyVulpine> And here: http://forum.dxtory.com/index.php?action=printpage;topic=1076.0
#1745 [16:12] * lbush [lbush@notlogged] has joined #minecrafthelp
#1746 [16:13] <GreyVulpine> And another here: http://www.overclock.net/t/1349136/minecraft-java-binary-not-responding-when-using-dxtory
#1747 [16:13] <Marc_IRL> "Because there is not free memory space, an error occurs."
#1748 [16:13] <iPinoyMango> I can record with other game with dxtory. So it's not the memory.
#1749 [16:13] <Marc_IRL> I wouldn't be surprised if that was the issue. Minecraft is pretty resource hungry.
#1750 [16:14] * lbush_ [lbush_@notlogged] has joined #minecrafthelp
#1751 [16:14] * DaShanahan [DaShanahan@notlogged] has quit. (Quit: Web client closed)
#1752 [16:14] <Marc_IRL> If you can record other games with dxtory, you've only ruled out dxtory as the culprit, not Minecraft.
#1753 [16:14] <Marc_IRL> Process of elimination fail
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#1755 [16:14] * lbush [lbush@notlogged] has quit. (Client Quit)
#1756 [16:15] <rich_> can't login.......username and pw no good
#1757 [16:15] <Marc_IRL> rich_: If it was a recent purchase, use your email address and password
#1758 [16:15] <lbush_> hello i play minecraft pocket edition and i was wondering if there is redstone and a piston like in the xbox edition
#1759 [16:16] <rich_> it is recent......just bought it bout 20 minutes ago.....very frustrating
#1760 [16:16] <Marc_IRL> rich_: http://help.mojang.com/customer/portal/articles/823771-error-logging-in-with-a-mojang-account
#1761 [16:16] <iPinoyMango> fuuuuuuuuuuuuuuuuuuuu
#1762 [16:16] <Marc_IRL> rich_: Also, the instructions you get say to log in with your email, not the username
#1763 [16:16] <sugoi> rich_: use the same email+password you use to login to mojang.com
#1764 [16:16] * lbush_ [lbush_@notlogged] has quit. (Client Quit)
#1765 [16:16] <GreyVulpine> lbush_ - Doesn't appear to be. For information on the pocket edition, see the wiki article at: http://www.minecraftwiki.net/wiki/Pocket_Edition
#1766 [16:17] <GreyVulpine> Bah!
#1767 [16:17] * lbush [lbush@notlogged] has joined #minecrafthelp
#1768 [16:17] <GreyVulpine> lbush_ - Doesn't appear to be. For information on the pocket edition, see the wiki article at: http://www.minecraftwiki.net/wiki/Pocket_Edition
#1769 [16:18] <iPinoyMango> http://pastebin.com/DkHB5p4J My crash report
#1770 [16:18] <lbush> hello i play on minecraft pe ans i want you guys to add a piston and redstone like in the xbox edition
#1771 [16:18] <Marc_IRL> lbush: No one in this room makes Minecraft
#1772 [16:19] <lbush> well whg is it a support room then
#1773 [16:19] <Marc_IRL> lbush: For support, not for suggestions
#1774 [16:19] <Marc_IRL> Okay, he's here. But he doesn't make MCPE.
#1775 [16:19] <lbush> stfu
#1776 [16:19] * Marc_IRL kicked lbush from #minecrafthelp (Reason: bush :lbush)
#1777 [16:20] <sugoi> lbush: ... ?
#1778 [16:20] <Marc_IRL> buh bye
#1779 [16:20] <sugoi> :)
#1780 [16:20] <rich_> OK.....I bought the game, why can't I login?
#1781 [16:20] * lbush [lbush@notlogged] has joined #minecrafthelp
#1782 [16:20] <sugoi> rich_: can you login to mojang.com?
#1783 [16:20] <lbush> bito
#1784 [16:21] <SinZ> lbush: noone works on MCPE here
#1785 [16:21] <lbush> stfu
#1786 [16:21] <GreyVulpine> !kb lbush
#1787 [16:21] * GreyBot kicked lbush from #minecrafthelp (Reason: bush :<Kicks:985>)
#1788 [16:21] * GreyVulpine sighs
#1788 [16:21] * sugoi gives GreyVulpine a free hug card
#1788 [16:21] <Marc_IRL> No respect
#1789 [16:21] <SinZ> ??< rules
#1790 [16:22] <Marc_IRL> No one reads the rules
#1791 [16:22] <Marc_IRL> That's not an excuse for crappy behavior, of course
#1792 [16:22] <sugoi> so many people have no idea what [this] is too, always cracks me up
#1793 [16:22] <GreyVulpine> Those bans time out automatically after a couple hours. Give them a little time to cool down.
#1794 [16:22] <sugoi> irc, that is
#1795 [16:22] <Marc_IRL> IRC isn't widely used by the public, but they know what a chat room is
#1796 [16:23] <iPinoyMango> so ANYONE HELP WITH DXTORY ?!?!?!?!? http://pastebin.com/DkHB5p4J <------- Crash Report
#1797 [16:23] <sugoi> why are we fixing dxtory in a minecraft support channel?
#1798 [16:23] <GreyVulpine> iPinoyMango - This is #minecrafthelp, not #dxtoryhelp.
#1799 [16:23] <SinZ> And that is an old CPU
#1800 [16:23] <Marc_IRL> iPinoyMango: Tone down the caps and ridiculous punctuation.
#1801 [16:23] <iPinoyMango> well its related to minecraft...
#1802 [16:23] * MichelleR [MichelleR@notlogged] has joined #minecrafthelp
#1803 [16:23] <iPinoyMango> fuck it
#1804 [16:23] * AuBot kicked iPinoyMango from #minecrafthelp (Reason: PinoyMango :Please keep it civil.)
#1805 [16:24] * GreyVulpine facepalms
#1805 [16:24] <SinZ> great timing bot
#1806 [16:24] <Marc_IRL> That's like dropkicking yourself out of the room
#1807 [16:24] <Marc_IRL> Nice
#1808 [16:24] <sugoi> ha
#1809 [16:24] <rich_> just say too many failed attempts
#1810 [16:24] <sugoi> rich_: on mojang.com?
#1811 [16:25] <MichelleR> I have just downloaded the program and when i click to run the programme nothing happens
#1812 [16:25] * jowsh13 [jowsh13@notlogged] has joined #minecrafthelp
#1813 [16:25] * jowsh13 [jowsh13@notlogged] has quit. (Client Quit)
#1814 [16:25] <NinjaKirby> Hey AuBot...
#1815 [16:25] <GreyVulpine> MichelleR - What operating system are you on?
#1816 [16:25] <NinjaKirby> Fcuk
#1817 [16:25] <sugoi> Marc_IRL: in response to your "need a youtube video" from yesterday, i submit to you this: http://www.youtube.com/watch?v=Awf45u6zrP0
#1818 [16:25] <VoxelHead> Cat Jump Fail with Music: Sail by AWOLNATION ( by Veronica Duff )
#1819 [16:25] * NinjaKirby thrusts his fists in the air with success
#1819 [16:25] <Marc_IRL> rich_: You'll need to wait for the system to let you try again. I think the cooldown time is like 1-3 hours. This is to prevent people from spamming logins and trying to get in by brute force.
#1820 [16:25] * jowsh13 [jowsh13@notlogged] has joined #minecrafthelp
#1821 [16:25] <MichelleR> Windows XP
#1822 [16:26] <GreyVulpine> MichelleR - Make sure java is installed. If it is, completely uninstall it from add/remove programs and reinstall it from http://www.java.com
#1823 [16:26] <jowsh13> i cant log in and my brother changed the email
#1824 [16:26] * webrosc [webrosc@notlogged] has joined #minecrafthelp
#1825 [16:26] <sugoi> jowsh13: you'll need to discuss that with your brother :)
#1826 [16:26] <rich_> is there a help line to call? I just spent 27 buck for nothing
#1827 [16:26] <sugoi> jowsh13: unless you have the transaction id, then you can reclaim your accoutn by emailing mojang
#1828 [16:27] <jowsh13> i did but he forgot the email
#1829 [16:27] <sugoi> rich_: if you wait a bit, your lock out with reset (1-3 hours)
#1830 [16:27] <MichelleR> I tried that as it wouldn't download at all - I have just downloaded the latest version
#1831 [16:27] <sugoi> rich_: then, use the password reset
#1832 [16:27] <jowsh13> but then it said i was already loged in
#1833 [16:27] <sugoi> jowsh13: try a password reset, using every email you can think of. check each and see which gets a response
#1834 [16:28] <jowsh13> i cant he changed the account email to login and to reset the code
#1835 [16:28] <GreyVulpine> MichelleR - What wouldn't download at all?
#1836 [16:28] <sugoi> jowsh13: first of all, if you have the original transaction id, you can get access to your account again by emailing mojang
#1837 [16:28] * Gilded_Knight [Gilded_Knight@notlogged] has joined #minecrafthelp
#1838 [16:29] <sugoi> jowsh13: secondly, you may have misunderstood my suggestion. go to https://account.mojang.com/resetpassword/request and enter EVERY email you can think of, and your brother too
#1839 [16:29] <MichelleR> Java - but its all installed now. The game has downloaded to the desktop but doesn't do anything when I try to run it
#1840 [16:29] <sugoi> jowsh13: check each email to input, and see which mojang responds to
#1841 [16:30] <rich_> it just has me in a pw unsername spin.....or too many attempts spin...SUCKS!!!!
#1842 [16:30] <jowsh13> we did every thing but i was wondering if you could see if i am still loged in
#1843 [16:30] * Guest67418 is now known as _Rogue_
#1844 [16:30] <sugoi> rich_: wait an hour, then use https://account.mojang.com/resetpassword/request
#1845 [16:30] <jowsh13> we did
#1846 [16:30] <sugoi> jowsh13: then email mojang with your transaction id and get control of the account again
#1847 [16:30] <jowsh13> we were trying to get in all day
#1848 [16:31] <sugoi> jowsh13: http://help.mojang.com/customer/portal/emails/new
#1849 [16:31] * SinZBot [SinZBot@notlogged] has quit. (Remote host closed the connection)
#1850 [16:31] <jowsh13> cant my brother has trashed even thought i told him not to through it away
#1851 [16:31] <sugoi> jowsh13: then your only option is the first one i gave you
#1852 [16:31] <sugoi> to spam the password reset with emails, checking each until one is hit
#1853 [16:32] <jowsh13> did that non responded
#1854 [16:32] <sugoi> then you haven't hit the correct one yet
#1855 [16:32] <jowsh13> i have tryed them all including my brothers
#1856 [16:33] <sugoi> you simply have not yet tried the correct email yet, or it was grabbed in junk
#1857 [16:33] <jowsh13> cheking my junk now hang on
#1858 [16:34] <jowsh13> not there
#1859 [16:35] <sugoi> do you realize that if you ask for a password reset from a@foobar.com, b@foobar.com, and c@foobar.com you'll then need to check your inbox from a@foobar.com, b@foobar.com, and c@foobar.com RESPECTIVELY?
#1860 [16:35] * rich_ [rich_@notlogged] has quit. (Ping timeout: 180 seconds)
#1861 [16:37] <jowsh13> can you email my brother the account username and password to ijmassey99@gmail.com
#1862 [16:37] <Extreme> no
#1863 [16:37] <sugoi> jowsh13: we don't work for mojang. and also
#1864 [16:37] <sugoi> jowsh13: if you ask mojang to, you'll have to give them the transaction id
#1865 [16:37] <Stary2001> which your brother threw away soo.
#1866 [16:37] <jowsh13> yep
#1867 [16:37] <sugoi> jowsh13: you need to try more emails
#1868 [16:37] <sugoi> and you need to check EACH inbox
#1869 [16:38] <Extreme> With out your transaction ID, we are unable to support
#1870 [16:38] <sugoi> "we"
#1871 [16:38] <sugoi> :)
#1872 [16:38] <jowsh13> he is doing the whole famlys emails and more
#1873 [16:39] * aritzh [aritzh@notlogged] has joined #minecrafthelp
#1874 [16:39] <Extreme> What method did you use to purchase?
#1875 [16:39] <jowsh13> code
#1876 [16:39] <jowsh13> bought from gamestop
#1877 [16:40] <Extreme> A prepaid card?
#1878 [16:40] <jowsh13> no a gift code
#1879 [16:42] * Malvburo [Malvburo@notlogged] has joined #minecrafthelp
#1880 [16:42] <MichelleR> still waiting
#1881 [16:42] <jowsh13> a gift code
#1882 [16:42] <jowsh13> i redeemd it to get mc
#1883 [16:43] <jowsh13> and now someone screws up my account
#1884 [16:43] <Extreme> MichelleR, what's the issue?
#1885 [16:43] * Wahrheit_ [Wahrheit_@notlogged] has quit. ()
#1886 [16:43] * Wahrheit [Wahrheit@notlogged] has joined #minecrafthelp
#1887 [16:44] <MichelleR> as above - downloaded minecraft when I click on it nothing happens - Java is latest version before you ask
#1888 [16:44] <Extreme> jowsh13, gift codes are purchased at minecraft.net
#1889 [16:44] <jowsh13> my brother changed everything on my mc accont and someone is onit right now
#1890 [16:44] <Extreme> MichelleR, OS?
#1891 [16:44] <MichelleR> Again - Windows XP
#1892 [16:45] <Extreme> jowsh13, so if you can access the account what is the problem?
#1893 [16:45] <jowsh13> windows 8
#1894 [16:45] <Extreme> ??> MichelleR win/errortest
#1895 [16:45] <VoxelHead> MichelleR: (win/errortest) An advanced Minecraft error test can be found at http://www.minecraftforum.net/topic/1383256-advanced-minecraft-error-test/
#1896 [16:46] <jowsh13> the problom is i cant log on to wha i paid for because someone is onit right now
#1897 [16:46] <Extreme> MichelleR, please download and run the file
#1898 [16:46] * maxime [maxime@notlogged] has joined #minecrafthelp
#1899 [16:46] <sugoi> jowsh13: that questions wasn't directed at you (the os question)
#1900 [16:46] <jowsh13> did already
#1901 [16:46] <sugoi> jowsh13: someone being logged in doesn't lock you out
#1902 [16:47] <sugoi> jowsh13: there is more than one conversation going on, please stop confusing them
#1903 [16:47] <sugoi> jowsh13: for example, your name isn't "michelleR"
#1904 [16:47] * Novo [Novo@notlogged] has joined #minecrafthelp
#1905 [16:48] <sugoi> jowsh13: if you log into a server (game) when someone is using your account, then you are locked out, but you can login to the launcher just fine
#1906 [16:48] <sugoi> and then play on another server, or solo, or whatever
#1907 [16:48] <MichelleR> This is the result (hope it makes sense to you): [spoiler][code]
#1908 [16:49] <sugoi> in fact, if you are able to log in, then apparently you do have the email and password
#1909 [16:49] <jowsh13> i also had to create a new mobage account to so i was woundering if you could send the login info for my old account bows jowsh13 to ijmassey99@gmail.com that was my email before
#1910 [16:49] <Extreme> ??> MichelleR pastebin
#1911 [16:49] <VoxelHead> MichelleR: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#1912 [16:49] * maxime [maxime@notlogged] has quit. (Client Quit)
#1913 [16:50] <Novo> I can not play multi player. When it scans for games in my network but that's all it does. A list never populates nor do I get an error message.
#1914 [16:50] <Marc_IRL> jowsh13: Creating a new Mojang account will not do anything other than give you a second account with no games in it. You need to regain access to your account. If you cannot do so, email customer support from help.mojang.com
#1915 [16:50] <Extreme> Novo, you need to manually add games
#1916 [16:50] <Marc_IRL> Novo: you have to add servers to the list...
#1917 [16:50] <Novo> Gotcha
#1918 [16:50] <jowsh13> ok iwill
#1919 [16:50] <Marc_IRL> There are hundreds of thousands of servers available. Try googling for some popular ones.
#1920 [16:50] <webrosc> Novo, the scanning part is for LAN games only, if you want to join a server you have to add it yourself
#1921 [16:50] <Extreme> ??> Novo smp/servers
#1922 [16:50] <VoxelHead> Novo: (smp/servers) There currently is no master list of all SMP servers. Fan-made indexes include http://minestatus.net/ - http://www.mcserverlist.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#1923 [16:50] <VoxelHead> Novo: (smp/servers) The MC forums' list can be found at http://www.minecraftforum.net/forum/31-servers/ . Also, try #smp, although it is not too active anymore.
#1924 [16:51] <sugoi> jowsh13: also, we are not mojang
#1925 [16:51] <Novo> Thanks. Obviously new to minecraft lol
#1926 [16:51] * webrosc types slow
#1926 [16:51] <sugoi> jowsh13: so stop giving us your personal info
#1927 [16:51] * FR^2 [FR^2@notlogged] has joined #minecrafthelp
#1928 [16:52] <Marc_IRL> You know what? I think I'm going to ask that if there are no servers listed, that it displays a message on how to add one.
#1929 [16:52] <Marc_IRL> Can't hurt
#1930 [16:52] <SinZ> good plan
#1931 [16:52] <webrosc> good idea
#1932 [16:52] <SinZ> only problem, who to endorse
#1933 [16:52] <Marc_IRL> "google it"
#1934 [16:53] <MichelleR> its given me this: http://pastebin.com/Xh6Hub0d
#1935 [16:53] <Marc_IRL> I don't know why I didn't think of that before. I asked Nathan to change the LAN message, and that did get updated to be more user friendly :-)
#1936 [16:53] * frdmn is now known as frdmn|afk
#1937 [16:53] <Extreme> Why not a Grey message saying "No Servers Added"
#1938 [16:53] <Marc_IRL> Extreme: Because that's not a good error message
#1939 [16:54] * Novo [Novo@notlogged] has quit. (Quit: Web client closed)
#1940 [16:54] <Marc_IRL> "No servers added; try using your favorite search engine to add an IP or address" is a better one.
#1941 [16:54] <Marc_IRL> When you tell someone they can't do something, you should give them some indication of how to do the thing they want to do :p
#1942 [16:54] <webrosc> Marc_IRL, you know of any eta (if there is one) for the possibility of name changes?
#1943 [16:54] <SinZ> It is planned iirc
#1944 [16:54] <Marc_IRL> Like, "login failed" is a bad message. "Invalid username and/or password. Try help.mojang.com for more information" is a better one
#1945 [16:55] <Marc_IRL> webrosc: tempted to just link you to the help page about usernames...
#1946 [16:55] <Marc_IRL> webrosc: No, I have no information on this, despite being asked a dozen times a day :p
#1947 [16:55] <webrosc> i missed that page it seems
#1948 [16:56] <Marc_IRL> It basically says you can't change usernames, but might be able to in the future
#1949 [16:56] <webrosc> thats what we tell people on the forum
#1950 [16:56] <Marc_IRL> The web devs are focused on the upcoming Scrolls launch right now
#1951 [16:56] <Marc_IRL> webrosc: Feel free to link them to http://help.mojang.com/customer/portal/articles/928638-minecraft-usernames
#1952 [16:56] * aritzh [aritzh@notlogged] has quit. (Quit: I g2g! Cya later!)
#1953 [16:56] <Extreme> ??> MichelleR win/dxdiag/bat
#1954 [16:56] <webrosc> its just, oneday is soo open
#1955 [16:56] <VoxelHead> MichelleR: (win/dxdiag/bat) Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.
#1956 [16:56] <VoxelHead> MichelleR: (win/dxdiag/bat) Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#1957 [16:57] <SinZ> I know login.minecraft.net has support for name changes, but nothing else appears to have the support
#1958 [16:58] <Marc_IRL> "Part of why this has been a lengthy process is that a username change system required the new Mojang accounts system, a new web API, and the game will need to be updated to support server bans using unique identifiers so that players cannot change usernames to circumnavigate bans."
#1959 [16:58] <webrosc> people need to learn not to pick silly names to start with :)
#1960 [16:58] <Marc_IRL> I have seen some BAD names
#1961 [16:58] <Marc_IRL> People get banned on a server just for being on it with a bad name
#1962 [16:58] <SinZ> My username is S1NZ
#1963 [16:58] <SinZ> and have been wanting to change it since early 2011 back to SinZ
#1964 [16:58] * jowsh13 [jowsh13@notlogged] has quit. (Quit: Web client closed)
#1965 [16:59] <Marc_IRL> Do you own the username SinZ>
#1966 [16:59] <SinZ> Marc_IRL: as a free account, pretty sure
#1967 [16:59] * santoscork_ [santoscork_@notlogged] has joined #minecrafthelp
#1968 [17:00] <Marc_IRL> If you can prove to me in a PM or something that you own it, I'll just remove the game from one account and add it to another
#1969 [17:00] <Marc_IRL> I've done easy stuff like that for support people before.
#1970 [17:00] <benhunter09> Heya Marc
#1971 [17:01] <Marc_IRL> No
#1972 [17:01] * santoscork [santoscork@notlogged] has quit. (Ping timeout: 190 seconds)
#1973 [17:01] * santoscork_ is now known as santoscork
#1974 [17:01] <MichelleR> its: http://pastebin.com/pTqGyc6X
#1975 [17:01] <Marc_IRL> I mean hi
#1976 [17:03] <SinZ> Oh wow, I forgot how many accounts I had back in the day
#1977 [17:03] <_Rogue_> Marc_IRL speaking of unique identifiers
#1978 [17:04] <_Rogue_> doesn't the http://login.minecraft.net/ return a unique user key that never changes?
#1979 [17:04] <_Rogue_> so in theory, it would be implementable that a banning plugin could grab that key for using bans already?
#1980 [17:04] <Lutzee> _Rogue_: It returns the session ID of the user i think
#1981 [17:04] <_Rogue_> it's somelike like <hexnumber>:deprecated:username:<hexnumber>:<uniqueid>
#1982 [17:04] <Marc_IRL> I thought it returned the session ID. This process is changing in the next launcher. You'd have to ask a web developer to be sure.
#1983 [17:04] <_Rogue_> where the unique id is a ... actually you know what I'll just do it now
#1984 [17:05] <SinZ> _Rogue_: but the minecraft client doesnt appear to use that UID
#1985 [17:05] <Marc_IRL> But I probably can't answer this question
#1986 [17:05] * Contex is now known as Contex|Away
#1987 [17:05] <SinZ> and the client never tells the server it
#1988 [17:05] <_Rogue_> this was returned: 1363862534000:deprecated:Redrouge007:-6772931745290999473:b8d6810f07654ec7ba923d5ac4e1cc0d
#1989 [17:05] <SinZ> its just their for forward-compatibility
#1990 [17:05] <Marc_IRL> SinZ: I think that it does not yet use the UUID, correct. Also, UUIDs are only on Mojang accounts. People need to miiiiiigrate.
#1991 [17:05] * _Rogue_ logs in a second time
#1991 [17:06] <_Rogue_> 1363862534000:deprecated:Redrouge007:-7852142540070840096:b8d6810f07654ec7ba923d5ac4e1cc0d
#1992 [17:06] <_Rogue_> yeah, that last one is a unique user id
#1993 [17:06] <SinZ> its been documented you know.. http://wiki.vg/Session
#1994 [17:06] * Steven [Steven@notlogged] has joined #minecrafthelp
#1995 [17:06] <_Rogue_> yeah I think that's where I'm remembering it from SinZ
#1996 [17:07] * Steven [Steven@notlogged] has quit. (Client Quit)
#1997 [17:07] <Marc_IRL> I don't know what that last number is. It sure looks like a UUID, but when I search for it, no accounts come up.
#1998 [17:07] <_Rogue_> try searching the first string marc
#1999 [17:07] <_Rogue_> that was the same as well
#2000 [17:07] <Marc_IRL> But that's good. You probably shouldn't be able to figure out your UUID anyway.
#2001 [17:07] <SinZ> Well, Grum told our custom community it was a UID
#2002 [17:07] <Marc_IRL> The first string doesn't match a format of anything I can search for
#2003 [17:07] <_Rogue_> ah
#2004 [17:08] <SinZ> first is a unix timestamp of minecraft version
#2005 [17:08] <Marc_IRL> I can only search for help.mojang.com/customer/portal/articles/361380
#2006 [17:08] <_Rogue_> I haven't attempted logging into the mojang.com server since I don't have a mojang account, heh
#2007 [17:08] <Marc_IRL> Well get that taken care of!
#2008 [17:08] <MichelleR> Extreme: any ideas?
#2009 [17:09] <_Rogue_> I wanna ride out using my username until the end
#2010 [17:09] * Marc_IRL forcibly migrates you
#2010 [17:09] * _Rogue_ waits for new launcher
#2010 [17:09] <_Rogue_> D:
#2011 [17:09] <_Rogue_> I'd demand a new name for compensation
#2012 [17:09] <_Rogue_> heh. Though I can't wait for name changes
#2013 [17:11] * Lutzee wonders what it would take to get the username "flint"
#2013 [17:11] <Extreme> MichelleR, are you on XP / Vista?
#2014 [17:11] <MichelleR> Vista - got it wrong earlier
#2015 [17:13] <Extreme> MichelleR, download this driver http://www2.ati.com/drivers/10-2_legacy_xp32-64_dd_ccc.exe
#2016 [17:18] <MichelleR> I got an error message: Setup has determined the operating system is not WindowsXP/2000....
#2017 [17:23] * Mreilly [Mreilly@notlogged] has joined #minecrafthelp
#2018 [17:26] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#2019 [17:26] <Mreilly> im trying to set up an account for my son. so far Ive registered and am waiting for an email to confirm my registration. Its been a few hours and I still have not recieved an email. The error message keeps telling me to wait a few more hours. Does anyone know how long it takes to get an email? I have not even purchased the game yet. Thanks for any help
#2020 [17:28] <Extreme> Mreilly, it should take around an hour
#2021 [17:28] * Lapinsky [Lapinsky@notlogged] has joined #minecrafthelp
#2022 [17:28] <Extreme> Mreilly, it can take up to 12 hours.
#2023 [17:29] <Mreilly> ok thanks... I guess we'll just check back tomorrow. Thanks for your help!
#2024 [17:29] <sugoi> Mreilly: you checked junk?
#2025 [17:29] <Mreilly> yea. I checked the spam and all the settings to make sure I didnt block it somehow.
#2026 [17:30] <MichelleR> Extreme: Any ideas: as above I got an error message when i ran the driver
#2027 [17:30] <Lapinsky> Hello, I havent logged into minecraft for maybe a year or so and my account has not been migrated. I purchased minecraft while it was still beta testing. now my username and password are not working.also the email i used to sign up is no longer working. any ideas?
#2028 [17:30] <Lapinsky> Hello, I havent logged into minecraft for maybe a year or so and my account has not been migrated. I purchased minecraft while it was still beta testing. now my username and password are not working.also the email i used to sign up is no longer working. any ideas?
#2029 [17:31] * Mreilly [Mreilly@notlogged] has left #minecrafthelp
#2030 [17:31] <Extreme> Lapinsky, did a reset attempt fail?
#2031 [17:31] <Lapinsky> i dont think so you need your email address for that no?
#2032 [17:31] <Lapinsky> i have not reset it
#2033 [17:32] <Marc_IRL> That's a lot of things "not working". Can you be a lot more specific?
#2034 [17:32] <Marc_IRL> Can you not get into your actual email account?
#2035 [17:32] <Lapinsky> no that email was disconnected sometime ago
#2036 [17:33] <Marc_IRL> And your original username/password combo don't work? Do you have your transaction ID from the original purchase?
#2037 [17:34] * richie [richie@notlogged] has joined #minecrafthelp
#2038 [17:34] <Lapinsky> That would have been in the receipt email when i bought the original? I doubt I do.
#2039 [17:34] <richie> hello.
#2040 [17:35] <Marc_IRL> If you can't reset it yourself, you'll need to be able to prove you own that account so Mojang support can reset it.
#2041 [17:36] <Extreme> ??> Richie ask
#2042 [17:36] <VoxelHead> Richie: (ask) Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2043 [17:36] <VoxelHead> Richie: (ask) If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2044 [17:36] <richie> im trying to purchae the game and when i get to the order pgae, fill out my cc type, and hit enter, it takes me to some page with a 'continue' placed on top of some text talking about cookies
#2045 [17:36] * Dagny [Dagny@notlogged] has joined #minecrafthelp
#2046 [17:36] <Lapinsky> I see, i'll see if i can find anything thatll prove that
#2047 [17:36] <Lutzee> Lapinsky: how did you pay for the game?
#2048 [17:36] <Lapinsky> visa im sure
#2049 [17:37] <richie> i didnt get to that page in the order flow yet. i filled out the info on the landing page, picked visa a payemnt method.
#2050 [17:37] <richie> the next page is wacky
#2051 [17:37] <richie> i piced master card
#2052 [17:37] <Lutzee> Lapinsky: then you need to contact moneybookers and provide them with your payment details to get the transaction IS]
#2053 [17:37] <Lutzee> ID*
#2054 [17:37] <richie> picked mc
#2055 [17:37] <richie> who is money bookers
#2056 [17:38] * MichelleR [MichelleR@notlogged] has quit. (Quit: Web client closed)
#2057 [17:38] <Lutzee> richie: I wasn't actually talking to you sorry
#2058 [17:38] <richie> my cookie functionality is turned on, im not sure why im getting an error messsage
#2059 [17:38] <Dagny> I downloaded Minecraft to our Mac OS X and when we try to now open/play it we are getting an error that says it cannot open as it is not supported on this system..help?
#2060 [17:38] <Lapinsky> Ok thank you very much. after that send a contact email to mojang?
#2061 [17:39] <clarjon1> Dagny: Which version of mac os x do you have?
#2062 [17:39] <Dagny> 10.4.11 too old?
#2063 [17:39] <richie> what am i supposed to do to purchae the game? it should be THIS Hard. really BAD customer experience! HELP
#2064 [17:40] <Lutzee> Dagny: Yes your mac is too old
#2065 [17:40] <clarjon1> richie: Try paypal?
#2066 [17:40] <Dagny> So can I put the app on an alt computer or how do I get my money back?
#2067 [17:41] * FR^2 [FR^2@notlogged] has quit. (Quit: und weg...)
#2068 [17:41] <clarjon1> Dagny: Yes, you can play it on a different computer. You paid for the account, so if you download it to another computer that canrun Minecraft, and log in, you'll be able to be up and running :)
#2069 [17:41] * richie [richie@notlogged] has quit. (Quit: Web client closed)
#2070 [17:41] <Lutzee> Dagny: If you have another PC you can try, try that
#2071 [17:41] <Lutzee> otherwise
#2072 [17:41] <Lutzee> ??> Dagny refund
#2073 [17:41] <VoxelHead> Dagny: (refund) This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2074 [17:41] <sugoi> Dagny: you can use 1000 installs, if you can get access to 1000 computers :)
#2075 [17:42] <Dagny> Ok thx! I will give that a try! I do have another one I can use :-)
#2076 [17:42] <sugoi> Dagny: that sounds like 1000 is the limit, i was trying hyperbole
#2077 [17:42] <sugoi> there is no limit of installs
#2078 [17:42] <Dagny> Good to know
#2079 [17:42] <Dagny> ha
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#2082 [17:56] <richie> ok. so i get the payment to work via paypal
#2083 [17:56] * TheJ0y [TheJ0y@notlogged] has joined #minecrafthelp
#2084 [17:57] <richie> now when i download mindcraft for mac, it's telling me it's damaged and to move it to the trash can. what do i do?
#2085 [17:58] <richie> hello?
#2086 [17:58] * TheJ0y [TheJ0y@notlogged] has quit. (Client Quit)
#2087 [17:59] <richie> can anyone answer my q pls?
#2088 [17:59] <rymate1234> ?? mac/gatekeeper
#2089 [17:59] <VoxelHead> mac/gatekeeper: Newer versions of OS X add new security measures which give scary warning messages for any programs not from the App store. To force your computer to allow you to play Minecraft, disable Gatekeeper entirely by following the instructions at http://support.apple.com/kb/HT5290
#2090 [17:59] <sugoi> richie: gatekeeper is trying to block the download
#2091 [17:59] <VoxelHead> mac/gatekeeper: This is what the gatekeeper dialog looks like: http://cargo.dcurt.is.s3.amazonaws.com/unsigned.jpg
#2092 [18:00] <richie> so i should disable gatekeeper? i wont get a virus by downloading this will I?
#2093 [18:00] <rymate1234> nope
#2094 [18:00] <richie> so just go in via the first link and then try downloading mc again>?
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#2098 [18:07] * Stary2001 is now known as Stary2001|away
#2099 [18:08] * Stary2001|away is now known as Stary2001
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#2103 [18:20] * young_red [young_red@notlogged] has joined #minecrafthelp
#2104 [18:20] <young_red> hello
#2105 [18:20] <young_red> my acount has beeen hacked
#2106 [18:21] <Stary2001> do you control the email
#2107 [18:21] <Stary2001> because if you do just reset the password
#2108 [18:21] <Stary2001> if you don't you're screwed
#2109 [18:22] <SinZ> ?? account/hacked
#2110 [18:22] <VoxelHead> account/hacked: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2111 [18:22] <VoxelHead> account/hacked: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2112 [18:24] * QuiteBoringName [QuiteBoringName@notlogged] has quit. (Quit: Leaving)
#2113 [18:24] <young_red> it told me my account was migated but i never migrated it
#2114 [18:27] <Stary2001> Get your transaction ID!
#2115 [18:32] * frdmn|afk is now known as frdmn
#2116 [18:32] <young_red> i got my transaction id
#2117 [18:34] * frdmn is now known as frdmn|zZz
#2118 [18:34] * mouldy-ipad [mouldy-ipad@notlogged] has joined #minecrafthelp
#2119 [18:35] <young_red> i got my transaction id
#2120 [18:35] * JessePoo [JessePoo@notlogged] has joined #minecrafthelp
#2121 [18:36] <mouldy-ipad> so
#2122 [18:36] <mouldy-ipad> guys
#2123 [18:36] * Creeperjeeper593 [Creeperjeeper593@notlogged] has joined #minecrafthelp
#2124 [18:36] <mouldy-ipad> I was going to ask for 9 shirts for my birthday
#2125 [18:36] <mouldy-ipad> Is it too many?
#2126 [18:37] * Creeperjeeper593 [Creeperjeeper593@notlogged] has quit. (Client Quit)
#2127 [18:37] <mouldy-ipad> They cost about £150 all together
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#2130 [18:41] * Ignorama [Ignorama@notlogged] has quit. (Read error: Connection reset by peer)
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#2132 [18:43] <tray> How do I cancel minecraft?
#2133 [18:43] * hdfreem [hdfreem@notlogged] has joined #minecrafthelp
#2134 [18:44] <Swiftsword> I have bought minecraft, I have downloaded it but my login and password do not work
#2135 [18:46] <hdfreem> stuck in adventure mode. tried typing gamemode 1 etc. and nothing worked
#2136 [18:47] <Xeadin> hdfreem, have you enabled Cheats on your world?
#2137 [18:47] <Swiftsword> Esc
#2138 [18:47] * hdfreem [hdfreem@notlogged] has quit. (Client Quit)
#2139 [18:48] * Moose\Away is now known as Moose
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#2142 [18:50] <war2002> Minecraft keeps freezing on me. Any suggestions?
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#2150 [18:57] <Di> how to u play minecraft on a samsung tablet. I cant open the files to play
#2151 [18:57] * SeySayux [SeySayux@notlogged] has joined #minecrafthelp
#2152 [18:58] * Travis [Travis@notlogged] has joined #minecrafthelp
#2153 [18:58] <Havinproblems> Lately whenever I try to connect to any server at all I get Failed to login: java.net.ConnectException: Connection refused: connect, Help please?
#2154 [18:58] * Dyfinder [Dyfinder@notlogged] has joined #minecrafthelp
#2155 [18:58] <webrosc> Di what os is the tablet ruinning?
#2156 [18:58] <Dyfinder> Hi, I bought Minecraft and Registered an account and it insists that my account or even the email doesn't exist. Help?
#2157 [19:00] <Di> its an android tablet
#2158 [19:00] * mouldy-ipad [mouldy-ipad@notlogged] has quit. (Ping timeout: 380 seconds)
#2159 [19:00] <webrosc> you can only use the minecraft PE version off the google play store then
#2160 [19:00] <Travis> Hey guys. I have been having a problem with my multiplayer recently. When i open the server selection screen, all of the servers say "Polling" and i cannot connect to any. I have tried uninstalling and reinstalling, and i have also tried to unblock it from the firewall. But no use. Can anyone help me?
#2161 [19:01] <webrosc> Dyfinder, have you double checked you typed in the correct email?
#2162 [19:01] <webrosc> and can you log into mojang.com?
#2163 [19:02] <Dyfinder> I have checked and still won't let me in
#2164 [19:03] * Di [Di@notlogged] has quit. (Quit: Web client closed)
#2165 [19:03] * osuka_ [osuka_@notlogged] has quit. (Quit: bai)
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#2167 [19:04] <webrosc> Dyfinder, did you get an email when you registered?
#2168 [19:04] <Dyfinder> Yes
#2169 [19:05] * Travis [Travis@notlogged] has quit. (Quit: Web client closed)
#2170 [19:06] * Havinproblems [Havinproblems@notlogged] has quit. (Quit: Web client closed)
#2171 [19:07] <Dyfinder> When I do forgot username, I type in my e-mail and it says E-mail not on record.
#2172 [19:07] * linkoflight956 [linkoflight956@notlogged] has joined #minecrafthelp
#2173 [19:08] <linkoflight956> i made a server and my ip adress is not working.HELP
#2174 [19:08] <Dyfinder> It is pissing me off because I also payed $26.95 for the game too and now it doesn't even recognizes the account.
#2175 [19:08] <webrosc> do you mean forgot password?
#2176 [19:08] <Dyfinder> No Forgot Username, I also did forgot password, somehow it worked.
#2177 [19:08] <linkoflight956> me
#2178 [19:09] <Dyfinder> for password but it still won't let me on
#2179 [19:09] <webrosc> Dyfinder, i was unaware of a forgot username page
#2180 [19:09] <webrosc> :/
#2181 [19:10] <webrosc> linkoflight956, are you having problem connecting yourself, or others connecting?
#2182 [19:10] <linkoflight956> others
#2183 [19:10] <webrosc> did you port forward?
#2184 [19:10] <linkoflight956> yes
#2185 [19:10] <SinZ> http://minecraft.net/retrievename
#2186 [19:10] <webrosc> and passed out the external ip?
#2187 [19:10] * TJ [TJ@notlogged] has joined #minecrafthelp
#2188 [19:10] <linkoflight956> uhh waht
#2189 [19:10] <linkoflight956> what
#2190 [19:11] <SinZ> Dyfinder: Are you able to use the launcher?
#2191 [19:11] <webrosc> linkoflight956, others use your external ip to connect
#2192 [19:11] <TJ> Iwhen I signed up I entered the incorrect email address. How do I go back and change to the correct one?
#2193 [19:11] <linkoflight956> on like ip chicken or something than yes
#2194 [19:11] <webrosc> yh
#2195 [19:12] <linkoflight956> tyes
#2196 [19:12] <linkoflight956> tyes
#2197 [19:12] <linkoflight956> yes
#2198 [19:12] <webrosc> make sure your antivire and firewall are allowing java and minecraft
#2199 [19:12] <webrosc> virus*
#2200 [19:12] <TJ> I ok
#2201 [19:12] * Dyfinder [Dyfinder@notlogged] has quit. (Ping timeout: 180 seconds)
#2202 [19:12] <linkoflight956> i dont have ethir of those
#2203 [19:13] * Dyfinder [Dyfinder@notlogged] has joined #minecrafthelp
#2204 [19:13] <webrosc> TJ, log into mojang.com, you can change your email there
#2205 [19:13] * BCG [BCG@notlogged] has joined #minecrafthelp
#2206 [19:13] <TJ> I receive an error and the program will not let me.
#2207 [19:13] <linkoflight956> antivirus or firewall
#2208 [19:14] * jefe|StackingThatCheddar is now known as jefe_
#2209 [19:14] <webrosc> linkoflight956, check your router, some have firewalls built in
#2210 [19:14] * Dyfinder [Dyfinder@notlogged] has quit. (Client Quit)
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#2212 [19:14] <linkoflight956> ok give me a min
#2213 [19:14] <BCG> My Minecraft account wont let others open doors or open chests. How do i fix that?
#2214 [19:14] <Dyfinder> Hi I have had trouble logging into my account and I bought minecraft on it? Help?
#2215 [19:15] <BCG> My brother has the same problem on the Xbox getting into his account
#2216 [19:15] <linkoflight956> no
#2217 [19:16] <linkoflight956> ]that i saw
#2218 [19:16] * BCG [BCG@notlogged] has quit. (Client Quit)
#2219 [19:16] <Dyfinder> I'm not the only one except mine is on the PC
#2220 [19:16] <SinZ> Dyfinder: Are you able to use the launcher?
#2221 [19:16] <webrosc> ?? Dyfinder scold/pm
#2222 [19:16] <TJ> I did try that in the support and added the incorrect email and the correct email and I received an error
#2223 [19:16] <SinZ> its ??>
#2224 [19:16] <webrosc> ??> Dyfinder scold/pm
#2225 [19:16] <VoxelHead> Dyfinder: (scold/pm) We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#2226 [19:17] <webrosc> my bad lol
#2227 [19:17] <Dyfinder> Can I give you order ID for proof?
#2228 [19:17] <Dyfinder> Sorry for using PM.
#2229 [19:17] <webrosc> we are not mojang, we can't do anything with that information
#2230 [19:17] <Dyfinder> -.-
#2231 [19:18] * Malvburo [Malvburo@notlogged] has quit. (Quit: Malvburo)
#2232 [19:18] <Dyfinder> Oh Come on.
#2233 [19:19] * webrosc is now known as webrosc|afk
#2234 [19:19] * djkame [djkame@notlogged] has joined #minecrafthelp
#2235 [19:20] <djkame> im looking for a plugin that if you respawn you get a set of specific items.
#2236 [19:21] <linkoflight956> pepole stop talking........weird
#2237 [19:21] <djkame> im looking for a plugin that if you respawn you get a set of specific items.
#2238 [19:21] * Sugar [Sugar@notlogged] has joined #minecrafthelp
#2239 [19:21] <SinZ> ?? mods
#2240 [19:21] <VoxelHead> mods: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2241 [19:21] <VoxelHead> mods: For single player mods, contact the mod's creator or try http://tiny.cc/modinstall for general installation instructions. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#2242 [19:21] <Sugar> Hey, there's a problem launching minecraft
#2243 [19:21] * Dyfinder [Dyfinder@notlogged] has quit. (Ping timeout: 180 seconds)
#2244 [19:22] <Sugar> Error: Invalid or corrupt jarfile c:\users\user\Downloads\Minecraft(4).exe
#2245 [19:22] <SinZ> redownload
#2246 [19:22] <Sugar> I keep redownloading it >.<
#2247 [19:22] <djkame> im talking about plugins not mods.
#2248 [19:22] <SinZ> djkame: bukkit is not vannila
#2249 [19:22] <linkoflight956> bye
#2250 [19:22] * webrosc|afk is now known as webrosc
#2251 [19:22] * linkoflight956 [linkoflight956@notlogged] has quit. (Quit: Web client closed)
#2252 [19:23] <Sugar> Would it be because of clearing history?
#2253 [19:23] <webrosc> oh they all left
#2254 [19:24] <webrosc> clear the minecrafts from the download folder, then redownload just to be sure
#2255 [19:27] * MollyBrev [MollyBrev@notlogged] has joined #minecrafthelp
#2256 [19:27] <MollyBrev> After logging into Minecraft it doesn't load.
#2257 [19:28] * neoredstone [neoredstone@notlogged] has joined #minecrafthelp
#2258 [19:28] * Joshua [Joshua@notlogged] has joined #minecrafthelp
#2259 [19:28] <webrosc> mollstam, does it show a crash report?
#2260 [19:28] <webrosc> oops
#2261 [19:28] <webrosc> MollyBrev, , does it show a crash report?
#2262 [19:29] * webrosc facepalms self
#2262 [19:29] <MollyBrev> No, it just goes to the screen and then "hangs."
#2263 [19:29] <MollyBrev> Mojang screen
#2264 [19:29] * Joshua [Joshua@notlogged] has quit. (Client Quit)
#2265 [19:29] <webrosc> try a force update
#2266 [19:29] <MollyBrev> what is that?
#2267 [19:29] * Magiobiwan [Magiobiwan@notlogged] has quit. (Ping timeout: 194 seconds)
#2268 [19:30] <MollyBrev> sorry, not well versed in this stuff :)
#2269 [19:30] <TJ> tried to change the email again on the mojang site. Still getting an error. I need a phone number to talk to a human!!!
#2270 [19:30] <webrosc> ??> MollyBrev forceupdate
#2271 [19:30] <VoxelHead> MollyBrev: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#2272 [19:30] <VoxelHead> MollyBrev: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#2273 [19:30] <MollyBrev> Hm. We did that.
#2274 [19:30] <MollyBrev> It happened after we migrated.
#2275 [19:31] <webrosc> TJ, no phone support available sorry
#2276 [19:31] * Me4502|Away is now known as Me4502
#2277 [19:32] <MollyBrev> The forced update does not solve the problem. It goes to a black screen. Any other suggestions?
#2278 [19:32] <webrosc> MollyBrev, what os?
#2279 [19:33] <MollyBrev> Windows 7
#2280 [19:33] * webrosc can't find error test in voxel
#2280 [19:34] <TJ> help me then. I originally input the incorrect address and I cannot verify the email to send me information. How do I fix this?
#2281 [19:35] <webrosc> ??> MollyBrev win/errortest
#2282 [19:35] <VoxelHead> MollyBrev: (win/errortest) An advanced Minecraft error test can be found at http://www.minecraftforum.net/topic/1383256-advanced-minecraft-error-test/
#2283 [19:35] <webrosc> download and run that
#2284 [19:35] <webrosc> then pastebin the results
#2285 [19:36] <webrosc> ??> MollyBrev pastebin
#2286 [19:36] <VoxelHead> MollyBrev: (pastebin) Pastebin is a service run at http://www.pastebin.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click 'Submit', and give us the URL the site takes you to, and we can see what you have pasted.
#2287 [19:37] <webrosc> TJ, do you know the email you ttyped in when you registered?
#2288 [19:38] <TJ> yes I do. I used it to log into mindcraft
#2289 [19:38] <webrosc> can you log into mojang.com with that address/password?
#2290 [19:38] * nickname [nickname@notlogged] has joined #minecrafthelp
#2291 [19:39] <neoredstone> how do you fix the glitch where when you log on to a server minecraft freezes
#2292 [19:39] <webrosc> neoredstone, all servers, or just one?
#2293 [19:39] * djkame [djkame@notlogged] has quit. (Quit: Web client closed)
#2294 [19:39] * minecraftPE [minecraftPE@notlogged] has joined #minecrafthelp
#2295 [19:40] * nickname [nickname@notlogged] has quit. (Client Quit)
#2296 [19:40] <minecraftPE> can someone help me
#2297 [19:40] <neoredstone> just one
#2298 [19:40] * MollyBrev [MollyBrev@notlogged] has quit. (Ping timeout: 180 seconds)
#2299 [19:40] <minecraftPE> who
#2300 [19:40] <webrosc> neoredstone, it might be the server itself, not your client then, best to speak to the server owner see if they know of an issue
#2301 [19:40] <Syfaro> ??> minecraftPE ask
#2302 [19:40] <VoxelHead> minecraftPE: (ask) Don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2303 [19:40] <VoxelHead> minecraftPE: (ask) If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2304 [19:41] <neoredstone> its cubes and jl's
#2305 [19:41] <minecraftPE> my minecraft pe glitched into creative when it was in survival D:
#2306 [19:41] * od [od@notlogged] has joined #minecrafthelp
#2307 [19:41] <TJ> got any ideas what I need to do webrosc?
#2308 [19:42] <webrosc> TJ, can you log into mojang.com?
#2309 [19:42] * od [od@notlogged] has quit. (Client Quit)
#2310 [19:43] * tmarble [tmarble@notlogged] has quit. (Ping timeout: 194 seconds)
#2311 [19:43] <TJ> yes I can. that is where I went into setting and then change email. I typed the incorrect email and then the new one. That is when I received the red error
#2312 [19:43] * od [od@notlogged] has joined #minecrafthelp
#2313 [19:43] <minecraftPE> hello i stated my question
#2314 [19:44] <webrosc> TJ, http://help.mojang.com/customer/portal/articles/329530-my-email-account-has-changed-
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#2316 [19:44] <webrosc> if the sites not working for you you will have to contact support
#2317 [19:45] * tmarble [tmarble@notlogged] has joined #minecrafthelp
#2318 [19:45] <minecraftPE> syfaro?
#2319 [19:47] <minecraftPE> my minecraft PE went from a awsome survival world to a creative world what should i do is there anyone i can contact about it and please do NOT send me to minecraftforum they are no help
#2320 [19:48] <minecraftPE> is there anyone here
#2321 [19:50] <Syfaro> there's not a ton of people who know much about pe here
#2322 [19:50] * webrosc doesn't use mcpe
#2322 [19:50] <cestislife> The forums are your best bet.
#2323 [19:51] <cestislife> http://www.minecraftforum.net/forum/175-pocket-edition-support/
#2324 [19:51] <cestislife> As the ones who do know about PE, or play it, gathers there.
#2325 [19:51] <neoredstone> does anyone know how to contact cubhamster where he'll actually respond
#2326 [19:51] <cestislife> Who?
#2327 [19:52] <webrosc> chck the servers forum thread or webpage?
#2328 [19:52] <neoredstone> minecraft user: cubehamster, the redstoner
#2329 [19:52] * minecraftPE [minecraftPE@notlogged] has quit. (Ping timeout: 180 seconds)
#2330 [19:53] * Wonderland [Wonderland@notlogged] has joined #minecrafthelp
#2331 [19:53] <_Rogue_> "please do NOT send me to minecraftforum they are no help
#2332 [19:53] <_Rogue_> <minecraftPE> is there anyone here"
#2333 [19:53] <_Rogue_> lmao
#2334 [19:53] * TJ [TJ@notlogged] has quit. (Quit: Web client closed)
#2335 [19:53] * Zachoz|Away is now known as Zachoz
#2336 [19:53] <Wonderland> i just changed my name im minecraftPE
#2337 [19:54] <Wonderland> but its true there no help
#2338 [19:54] * MollyBrev [MollyBrev@notlogged] has joined #minecrafthelp
#2339 [19:55] <MollyBrev> I pasted to pastebin what next?
#2340 [19:55] <webrosc> put the link pastebin gave you here
#2341 [19:55] <MollyBrev> Pastebin gave me a link?
#2342 [19:55] <webrosc> you hit the submit button?
#2343 [19:56] <MollyBrev> Yes...
#2344 [19:56] <Wonderland> i had an awsome survival world and it magically turned into a creative world and i dont know what to do someone help me please
#2345 [19:56] <webrosc> copy the address from the address bar
#2346 [19:56] <MollyBrev> oh ok...
#2347 [19:57] <cestislife> Wonderland: Again, the forums are your best bet. Most, if not all of us here do not mess with MCPE.
#2348 [19:57] <Wonderland> does any one else
#2349 [19:57] <MollyBrev> http://pastebin.com/0kH9U779
#2350 [19:57] <_Rogue_> Wonderland most of the people in here are mcf
#2351 [19:58] <neoredstone> webrosc, im pretty sure its my client that freezes
#2352 [19:58] <_Rogue_> hell, I'm an administrator there
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#2354 [19:58] <Wonderland> can i contact someone maybe who can help me?
#2355 [19:58] <Brandon_> can not join game. why?
#2356 [19:59] <webrosc> ??> neoredstone scold/pm
#2357 [19:59] <VoxelHead> neoredstone: (scold/pm) We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#2358 [19:59] <neoredstone> ok did not know
#2359 [20:00] <webrosc> MollyBrev, is your client modded?
#2360 [20:00] <MollyBrev> What does that mean?
#2361 [20:00] <neoredstone> so just a recap, webrosc, im pretty sure its my client that freezes
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#2363 [20:01] * PcJamesy [PcJamesy@notlogged] has quit. (Ping timeout: 202 seconds)
#2364 [20:01] <webrosc> neoredstone, it seems unlikly if it only happens on that one server and none others
#2365 [20:01] <neoredstone> it is a random event
#2366 [20:01] * PcJamesy [PcJamesy@notlogged] has joined #minecrafthelp
#2367 [20:01] <webrosc> MollyBrev, i'll take that as a no then :)
#2368 [20:01] <Wonderland> is there someone i can talk to about mcpe
#2369 [20:02] <neoredstone> it has happend to other people on fourms
#2370 [20:02] <MollyBrev> sounds good...:)
#2371 [20:03] <Wonderland> can anyone help me about mcpe
#2372 [20:05] <webrosc> MollyBrev, try deleting the bin folder, the doing a force update again
#2373 [20:05] <webrosc> ??> MollyBrev win/.minecraft
#2374 [20:05] <VoxelHead> MollyBrev: (win/.minecraft) To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#2375 [20:09] <Wonderland> rogue or cestislife, can i actually contact someone about it
#2376 [20:09] <MollyBrev> here is the bin folder?
#2377 [20:09] <MollyBrev> where is the bin folder, i mean?
#2378 [20:09] <webrosc> ??> MollyBrev win/.minecraft
#2379 [20:09] <VoxelHead> MollyBrev: (win/.minecraft) To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type "%AppData%\.minecraft", and click OK.
#2380 [20:10] <Wonderland> and no offense to you rogue its just ive already tryed getting help and no luck
#2381 [20:10] <webrosc> in the .minecraft folder you should see a folder called bin
#2382 [20:11] <neoredstone> and then you take the file called minecraft
#2383 [20:11] <MollyBrev> k got it
#2384 [20:11] * Leonhardt [Leonhardt@notlogged] has joined #minecrafthelp
#2385 [20:11] <webrosc> just delete the bin folder
#2386 [20:12] <webrosc> once its gone, load the client, and do the force update
#2387 [20:13] * Wonderland [Wonderland@notlogged] has quit. (Ping timeout: 180 seconds)
#2388 [20:13] <MollyBrev> this still did not work it goes to a black screen and stops
#2389 [20:14] <Leonhardt> I am having an issue with my minecraft game for Xbox 360. When I start it up, I choose a map, click start, and it says unable to connect to server. I am not playing online in a party, I am offline by myself. Please help!
#2390 [20:14] * Wonderland [Wonderland@notlogged] has joined #minecrafthelp
#2391 [20:14] * webrosc needs to think
#2391 [20:14] <Wonderland> sorry my kindle died
#2392 [20:15] <Wonderland> but no really can i contact someone
#2393 [20:15] <_Rogue_> Wonderland there isn't an official person to contact
#2394 [20:15] * _Rogue_ reads up
#2394 [20:15] <cestislife> ??> Leonhardt xbox/tu9/serverlost
#2395 [20:15] <_Rogue_> MollyBrev did you give someone the stats on your computer and java version?
#2396 [20:15] <VoxelHead> Leonhardt: (xbox/tu9/serverlost) The TU9 release of Minecraft for Xbox has a known issue where Silver (Free) Live players are unable to play old worlds/saves.
#2397 [20:15] <VoxelHead> Leonhardt: (xbox/tu9/serverlost) 4J Studios have been notified of this bug. Current workarounds include disconnecting the Xbox from the internet (as suggested by 4J Studios) or upgrading to Gold (Paid) Live accounts.
#2398 [20:15] <Wonderland> :(
#2399 [20:16] <Swiftsword> I have bought minecraft, I have downloaded it but my login and password do not work
#2400 [20:16] <Leonhardt> It is VERY confusing... I have owned my Xbox and minecraft since it came out for the console, and haven't encountered an issue like this before.
#2401 [20:16] <_Rogue_> Swiftsword are you logging in using the email?
#2402 [20:16] <cestislife> It's the latest update.
#2403 [20:16] <MollyBrev> I did pastebin
#2404 [20:16] <cestislife> _Rogue_: http://pastebin.com/0kH9U779
#2405 [20:16] <_Rogue_> ty cestislife
#2406 [20:16] <_Rogue_> Leonhardt are you a silver member on xbl?
#2407 [20:17] <Wonderland> rogue can u help me u said you are a i forget a mcf
#2408 [20:17] * dct2 [dct2@notlogged] has joined #minecrafthelp
#2409 [20:17] <Leonhardt> Yes. Silver. I also tried to disconnect from the Internet, but I do not get the full game. Only the demo.
#2410 [20:18] <Swiftsword> yeah, it works for mojang
#2411 [20:18] <_Rogue_> Leonhardt have you cleared the cache recently?
#2412 [20:18] <_Rogue_> Swiftsword yup, you use the email to log in
#2413 [20:18] <_Rogue_> that old "username" next to the login box is old and being replaced soon
#2414 [20:18] <Leonhardt> Yes. I do that frequently.
#2415 [20:18] * bean [bean@notlogged] has joined #minecrafthelp
#2416 [20:19] <_Rogue_> Leonhardt if you cleared it since becoming a silver member than disconnecting the internet won't work iirc
#2417 [20:19] <dct2> Hey, im getting the "bad video driver error" and i updated my drivers and it still wont work. PLEASE help, thankyou
#2418 [20:19] <Swiftsword> but not for my download
#2419 [20:19] <_Rogue_> MollyBrev I'm still looking at your issue
#2420 [20:19] <_Rogue_> Swiftsword you said you can't log into the minecraft client with the email?
#2421 [20:20] <MollyBrev> Ok thanks
#2422 [20:20] <dct2> Hey, im getting the "bad video driver error" and i updated my drivers and it still wont work. PLEASE help, thankyou
#2423 [20:20] <webrosc> me too MollyBrev
#2424 [20:20] <MollyBrev> thanks
#2425 [20:20] <Wonderland> is there anyoje not calling but through this who has experience with mcpe
#2426 [20:20] <Leonhardt> I spent WEEKS on a
#2427 [20:20] * CrusaderDeleters [CrusaderDeleters@notlogged] has quit. (Ping timeout: 194 seconds)
#2428 [20:20] <_Rogue_> "Warning: class files found within the minecraft directory"
#2429 [20:21] <_Rogue_> MollyBrev did you download any mods for the game, or do you know if someone tried to?
#2430 [20:21] <webrosc> already asked about mod, MollyBrev didnt know what mods are
#2431 [20:21] <Leonhardt> Sorry. I have spent weeks on my maps. I am a detailed builder that only builds large things.
#2432 [20:21] <_Rogue_> webrosc ah
#2433 [20:21] <dct2> Hey, im getting the "bad video driver error" and i updated my drivers and it still wont work. PLEASE help, thankyou
#2434 [20:21] * bean [bean@notlogged] has quit. (Client Quit)
#2435 [20:21] <webrosc> thats also why we did a delete bin/force update
#2436 [20:21] <MollyBrev> A few months ago but he says he forced updated
#2437 [20:21] <_Rogue_> Leonhardt yeah, but unfortunately clearing the cache clears the gold cert on minecraft if I remember correctly
#2438 [20:21] <dct2> please help me
#2439 [20:21] <_Rogue_> webrosc true but I'm not sure if mods above the bin level would affect it
#2440 [20:22] <dct2> Hey, im getting the "bad video driver error" and i updated my drivers and it still wont work. PLEASE help, thankyouplease
#2441 [20:22] <dct2> please
#2442 [20:22] <webrosc> good point
#2443 [20:22] <_Rogue_> webrosc give dct2 the .bat please
#2444 [20:22] <cestislife> ??> dct2 win/dxdiag/bat
#2445 [20:22] <VoxelHead> dct2: (win/dxdiag/bat) Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.
#2446 [20:22] <MollyBrev> yes, he said he did but then force updated and they went away. (this is the speak of a 9-year-old boy, id on't really get it hope you do)
#2447 [20:22] <webrosc> delete all but saves folder?
#2448 [20:22] <VoxelHead> dct2: (win/dxdiag/bat) Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#2449 [20:22] <webrosc> ta cest
#2450 [20:22] <_Rogue_> MollyBrev I understand him perfectly :)
#2451 [20:22] <Leonhardt> Okay, I will try it one more time. If it doesn't work, will I just need to wait for the bug fix in the next update?
#2452 [20:22] <_Rogue_> Anyhow, do you know how to take a screenshot and upload it to http://imgur.com?
#2453 [20:23] <dct2> me? no
#2454 [20:23] <_Rogue_> dct2 that was directed towards MollyBrev
#2455 [20:23] <dct2> oh ok sorry
#2456 [20:23] <_Rogue_> np
#2457 [20:23] <cestislife> dct2: Please follow what VoxelHead has said.
#2458 [20:23] <dct2> k
#2459 [20:23] * dct2 [dct2@notlogged] has quit. (Quit: Web client closed)
#2460 [20:23] <_Rogue_> heh.
#2461 [20:24] <cestislife> wat.
#2462 [20:24] <_Rogue_> MollyBrev in the .minecraft directory
#2463 [20:25] <_Rogue_> try removing everything except the "saves" and "screenshots" folder
#2464 [20:25] <Swiftsword> not for a client login, but my standard loan. Download. It worked on another computer, but I upgraded and hought another computer did the download and I usually just play in creative mode standalone
#2465 [20:25] <MollyBrev> what is the .minecraft directory?
#2466 [20:25] <_Rogue_> Same place you deleted the bin folder :)
#2467 [20:25] <Leonhardt> Okay, before I do, will clearing the cache delete all of my maps?
#2468 [20:26] <_Rogue_> Leonhardt nope.
#2469 [20:26] <Leonhardt> K. Clearing... Now.
#2470 [20:26] <_Rogue_> Leonhardt if you cleared the cache as silver, you won't get a game update until you sign back in as a gold member
#2471 [20:26] <Wonderland> can i get any help please
#2472 [20:26] <_Rogue_> Wonderland not many people in here know about mcpe to be able to help
#2473 [20:26] <_Rogue_> forums are your best option, it just requires patience
#2474 [20:27] <Wonderland> can you get someone please im just a girl who wants to play her minecraft
#2475 [20:28] <Leonhardt> Okay, my Xbox is being odd... Where is the cache clearer now? It was in system settings... Now it be gone.
#2476 [20:28] * barneygale [barneygale@notlogged] has quit. (Ping timeout: 202 seconds)
#2477 [20:28] <_Rogue_> Leonhardt it used to be a button combination
#2478 [20:29] <Leonhardt> Wuuuut. Is that how u do it now? Cause I used to have an option to do so.
#2479 [20:29] * _Rogue_ shrugs
#2479 [20:30] <_Rogue_> I played xbox back in 2007-2008 and only occasionally since then
#2480 [20:30] <Wonderland> rogue can you get someone plz
#2481 [20:30] <_Rogue_> Wonderland I don't know of anyone
#2482 [20:31] <webrosc> post on the forum and someone who knows the answer will hopefully reply
#2483 [20:31] <MollyBrev> What if he just deleted the account and started over, even if I need tor epay?
#2484 [20:31] <MollyBrev> repay
#2485 [20:31] <_Rogue_> if the issue is the client freezing, then I don't believe the account matters
#2486 [20:31] * Disori|off is now known as Disori
#2487 [20:31] * Disori|off is now known as Disori
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#2489 [20:32] <Leonhardt> Ok, yea found the system cache. Do I clear the whole SYSTEM cache, or just the mine craft cache? There is one for each game on system settings.
#2490 [20:32] <_Rogue_> Leonhardt tbh, clearing cache isn't going to do anything for you
#2491 [20:32] <_Rogue_> if you've already cleared it since becoming silver, then you're SOL until you get gold
#2492 [20:33] <MollyBrev> Are you talking to me?
#2493 [20:33] <_Rogue_> My first line regarding the client freezing was, yes. After that, nope.
#2494 [20:33] <_Rogue_> Let's see...
#2495 [20:33] * _Rogue_ reads more of the report
#2495 [20:34] * neoredstone [neoredstone@notlogged] has joined #minecrafthelp
#2496 [20:34] <Wonderland> that stinks for me
#2497 [20:34] <Leonhardt> Well, that's gay. Wifi is too weak to get gold and parents won't let me pay 80.00 per year for online service.
#2498 [20:34] * webrosc is now known as webrosc|afk
#2499 [20:34] <_Rogue_> MollyBrev in the text you uploaded to pastebin
#2500 [20:34] <_Rogue_> did you get onto the game?
#2501 [20:35] <_Rogue_> I'm seeing lines where you loaded a map, and talked. And according to this, you didn't log in with an account, it shows the default value for someone not identified or loading the offline version
#2502 [20:35] <MollyBrev> yeah but it wouldnt allow multiplayer and it was offline
#2503 [20:35] <_Rogue_> So the offline version didn't work, what about after you deleted the bin folder?
#2504 [20:35] <_Rogue_> you just logged in normally then?
#2505 [20:36] <MollyBrev> no it didn;t work
#2506 [20:36] <MollyBrev> black screen
#2507 [20:36] <Leonhardt> So, I just have to make new maps. Is that right?
#2508 [20:36] <_Rogue_> Leonhardt a 48 hour trial that you get with new games would probably work enough
#2509 [20:37] * Eaglesight [Eaglesight@notlogged] has joined #minecrafthelp
#2510 [20:37] <_Rogue_> and uh, I'm not entirely aware of how the bug acts
#2511 [20:37] <_Rogue_> but you can't get it normal unless you're gold at this point
#2512 [20:37] * neoredstone [neoredstone@notlogged] has quit. (Ping timeout: 180 seconds)
#2513 [20:37] <MollyBrev> are you talking to me about gold?
#2514 [20:37] <Wonderland> this stinks
#2515 [20:38] <_Rogue_> Nope, that was xbox stuff for Leonhardt :)
#2516 [20:38] <MollyBrev> ok. i don't get it. i give up. thanks anyway guys.
#2517 [20:38] <_Rogue_> Alrighty.
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#2519 [20:39] <Leonhardt> Yeah, I had one , but I lost it somewhere during the point of our move. But with one of those, I would only get to play it for 48 hours?
#2520 [20:40] * rae [rae@notlogged] has joined #minecrafthelp
#2521 [20:40] <rae> hello
#2522 [20:41] <rae> my minecraft keeps crashing while im playing it
#2523 [20:41] <_Rogue_> Leonhardt use it once the game is updated and they get rid of the bug
#2524 [20:41] <cestislife> rae: Please provide the crashlog on pastebin, then share the URL with us here.
#2525 [20:41] <_Rogue_> clearing the cache removes any updates for a game
#2526 [20:41] <_Rogue_> so that's why you can't update, since it'll be considered a "demo" game
#2527 [20:41] <rae> how do i clear the cache?
#2528 [20:42] <cestislife> That was not aimed at you rae.
#2529 [20:42] <cestislife> rae: Please provide the crashlog on pastebin, then share the URL with us here.
#2530 [20:42] <Leonhardt> Cause I'm sure other users are just as pissed as I am about paying 20.00 for the game, then not being able to play it without buying Xbox live gold, which I can't afford. Cause then I would have to pay extra for new wifi that
#2531 [20:42] <cestislife> It's a bug with the latest release.
#2532 [20:42] <rae> i know what you are talking bout leonhardt
#2533 [20:42] <rae> i had to pay for it too
#2534 [20:43] <Leonhardt> Ok... Sorry didn't realize what ur sayn.
#2535 [20:43] * Wonderland [Wonderland@notlogged] has quit. (Ping timeout: 180 seconds)
#2536 [20:43] <Leonhardt> But, yea, still.
#2537 [20:43] <rae> so how do i fix my problem!
#2538 [20:43] <cestislife> Rae, I told you.
#2539 [20:43] <cestislife> rae: Please provide the crashlog on pastebin, then share the URL with us here.
#2540 [20:43] <Swiftsword> bbl
#2541 [20:43] <Leonhardt> I already don't get much on silver.
#2542 [20:44] * Swiftsword [Swiftsword@notlogged] has quit. (Quit: Web client closed)
#2543 [20:45] <rae> it keeps saying im out of memory!!!
#2544 [20:45] <Leonhardt> Thanks, _Rogue_. I will try to fix this with your tips. Do u have Xbox?
#2545 [20:46] <rae> it keeps telling me that it ran out of memory!!!!
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#2548 [20:47] <rae> my minecraft keeps telling me i ran out of memory
#2549 [20:48] <rae> how do i fix it
#2550 [20:49] * rae [rae@notlogged] has quit. (Client Quit)
#2551 [20:50] <_Rogue_> Leonhardt my gold expired last january probably
#2552 [20:52] * Leonhardt [Leonhardt@notlogged] has quit. (Ping timeout: 180 seconds)
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#2558 [21:01] <MinersAtWork> hello.
#2559 [21:02] * [L] [[L]@notlogged] has joined #minecrafthelp
#2560 [21:02] <MinersAtWork> i was wondering if anyone was having a similiar problem. i recently downloaded minecraft to my laptop, and it downloaded fine, but when i play, i'll lower my render distance, turn of smooth lighting, and lower particles, but it still lags alot. any idea whats going on?
#2561 [21:04] <MinersAtWork> i'm also having this weird shadow over my skin that ranged from a dark shadow like your under something, to adding a brown hue to my skin
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#2564 [21:06] <Llandyn> When I attempt to download the exe file or launch in browser, it crashes my windows system and has a gray screen with lines
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#2567 [21:06] <Llandyn> I have tried to reinstall latest ATI radeon 9550 driver and have lates java
#2568 [21:07] <Llandyn> Any help to get it installed and runable?
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#2571 [21:09] <sryogurt> Can anyone help me? i have not recived the e-mail with the link of bought comfirmation from mojang, but i have recived the payment confirmation from moneybookers (sorry for any mistake because i speak spanish)
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#2573 [21:10] <Llandyn> CTCP?
#2574 [21:10] <Llandyn> Sorry
#2575 [21:11] <tyteen4a03> Llandyn: that card is quite old
#2576 [21:11] <Llandyn> Win XP 32 bit
#2577 [21:11] * effx [effx@notlogged] has joined #minecrafthelp
#2578 [21:11] <Llandyn> It is old and I cannot get further driver support, but it should be ok. no?
#2579 [21:11] <tyteen4a03> sryogurt, check with your bank and see if you are charged yet, and check your spam folder
#2580 [21:11] <effx> i bought a minecraft card at gamestop and i go to register it and it says it is an invalid code. when i typed it in right
#2581 [21:11] <sryogurt> ok :C
#2582 [21:11] <tyteen4a03> Llandyn, if you installed the driver for XP 32bit it should be fine, but AMD's drivers are pretty crappy
#2583 [21:12] <Llandyn> Where can I get a better driver?
#2584 [21:12] * sryogurt [sryogurt@notlogged] has quit. (Quit: Web client closed)
#2585 [21:12] <tyteen4a03> Llandyn, doubt you'll be able to find one anywhere
#2586 [21:12] * effx [effx@notlogged] has quit. (Client Quit)
#2587 [21:12] <Llandyn> I ran that AdvancedMinecraftErrorTest.bat file and it stops at video controller... so i am thinking that must be it.
#2588 [21:13] <Llandyn> So, is there any way to get it to run, or am I just out the money?
#2589 [21:13] <tyteen4a03> Llandyn, I'm not familiar with the system and I just woke up, but you can try lower the render distance, turn off advanced opengl and turn off fancy graphics
#2590 [21:14] <Llandyn> ok. i will try it. thanks.
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#2594 [21:18] <dasm1997> my world selection screen is scrolling straight to the bottom, as if my mouse is stuck. I have changed mice, and still happens. I am on a Mac, I upgraded to the newest OS and upgraded JAVA. Still happens. Does anyone know how to fix this?
#2595 [21:18] <tyteen4a03> dasm1997, you are on Windows
#2596 [21:19] <dasm1997> i am emailing from my mom's laptop.
#2597 [21:20] <tyteen4a03> dasm1997, I would suggest coming here from the problematic laptop
#2598 [21:20] <dasm1997> what is CTCP version? Sorry, not a techie...
#2599 [21:20] <tyteen4a03> dasm1997, it's used to determine your system version
#2600 [21:22] <dasm1997> my OS on the mac is OS X 10.8.3 Is that what you mean?
#2601 [21:24] <dasm1997> and I am playing 1.5.1 version of Minecraft
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#2603 [21:25] <tyteen4a03> dasm1997, yes
#2604 [21:25] * Llandyn [Llandyn@notlogged] has quit. (Ping timeout: 180 seconds)
#2605 [21:25] <tyteen4a03> dasm1997, but as I mentioned, it would be best for you to come on the problematic laptop so we can see immediate response from the laptop (as if we're treating a live animal ;)
#2606 [21:27] <dasm1997> I get it :) I will have to come back later, thanks!
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#2610 [21:32] <jblon> when i am playing it just closes the window
#2611 [21:33] <jblon> what does that mean
#2612 [21:33] <Wug> jblon: ask someone to help you reduce the memory allocated to minecraft
#2613 [21:33] <Wug> GreyVulpine is probably around
#2614 [21:34] <jblon> ok thanks
#2615 [21:34] <Wug> if you wait patiently, someone will be around to help you
#2616 [21:34] <Wug> I can't right now
#2617 [21:40] <jblon> yea that would be great
#2618 [21:40] * Wug pokes Lutzee
#2618 [21:40] * TheZombiefreak07 [TheZombiefreak07@notlogged] has joined #minecrafthelp
#2619 [21:40] * Lutzee pokes cestislife
#2619 [21:43] <TheZombiefreak07> Working on an epic mod! Not sure if allowed to link URLs.
#2620 [21:43] <_Rogue_> why would you
#2621 [21:43] <_Rogue_> this is a support channel, not an advertising channel
#2622 [21:43] <TheZombiefreak07> Also, on DSi, so may take time to type.
#2623 [21:44] <Wug> _Rogue_: help jblon reduce his memory allocated to minecraft
#2624 [21:44] <_Rogue_> wha
#2625 [21:44] <TheZombiefreak07> Okay, but do you support modding help or things like that, which is what I'm getting at. Sorry if it's a problem.
#2626 [21:45] <Wug> TheZombiefreak07: no, modding is not this channel's thing
#2627 [21:45] <TheZombiefreak07> okay. know any channels to help?
#2628 [21:45] <Bugboy1028> with what?
#2629 [21:45] <Lutzee> TheZombiefreak07: The general concensus for mod help is go learn java and decent programming.
#2630 [21:45] <Wug> most channels here don't appreciate advertising
#2631 [21:46] <TheZombiefreak07> Any Minecraft modding help channels.
#2632 [21:46] <Wug> if you know java, try #risucraft
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#2634 [21:46] <Lutzee> And only if you actually know java properly, otherwise don't bother and spend your time learning java
#2635 [21:47] <TheZombiefreak07> I know Java programming. And thanks. Going now
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#2640 [21:52] <jblon> how long do i have to wait just wondering
#2641 [21:52] <Wug> jblon: bug Lutzee
#2642 [21:53] <Wug> if you're annoying enough he'll help :D
#2643 [21:53] <Lutzee> .-.
#2644 [21:53] <Lutzee> jblon: you know how to make a .bat (batch) file?
#2645 [21:53] <Lutzee> o
#2646 [21:53] <Lutzee> XP
#2647 [21:54] <jblon> LutzeeLutzeeLutzeeLutzeeLutzeeLutzeeLutLutzeezeeLutzeeLutzeeLutzeeLutzeeLutzeeLutzeeLutzee no but im an easy learner
#2648 [21:54] <Wug> Lutzee: protip make a shortcut
#2649 [21:54] <Lutzee> wah..
#2650 [21:54] <jblon> help please
#2651 [21:54] <Wug> you can do it with a windows shortcut
#2652 [21:55] <jblon> ooo was he talking to me when he said you know how to make a .bat (batch) file?
#2653 [21:55] <Lutzee> jblon: right click the launcher and select create a shortcut
#2654 [21:55] * amanda [amanda@notlogged] has joined #minecrafthelp
#2655 [21:56] <amanda> i have a question
#2656 [21:56] <jblon> the launch is the button that says start
#2657 [21:56] <amanda> anyone here???????
#2658 [21:57] <jblon> never mind i was thinking stupid
#2659 [21:57] <jblon> ok wat do i do now
#2660 [21:57] <Lutzee> er forget what i just said >.>
#2661 [21:57] * umby24|offline is now known as umby24
#2662 [21:57] <jblon> kk
#2663 [21:57] <amanda> bought minecraft and never got a receipt but a payment was charged to my account and keeps saying login failed
#2664 [21:58] <Wug> ??> amanda noprofile
#2665 [21:58] <VoxelHead> amanda: (noprofile) If you have paid for minecraft, you must choose a username before you can play. You can do this on this page: https://account.mojang.com/me
#2666 [21:58] <VoxelHead> amanda: (noprofile) Once you've chosen a username, you can't change it. Choose wisely.
#2667 [21:58] <amanda> i have an account
#2668 [21:58] <Lutzee> Wug: >.> this is harder
#2669 [22:00] <Wug> Lutzee: yeah, thats why I don't have time to do it. the shortcut has to basically launch java as you would manually
#2670 [22:00] <amanda> why would it charge my account but not allow me to log into the game?
#2671 [22:00] <Wug> amanda: because you haven't chosen a username
#2672 [22:00] <Lutzee> jblon: open notepad and input "java -Xms256M -Xmx256M -jar Minecraft.exe" without quates and save it as launcher.bat and change the file type to all file types to the location where you have the minecraft launcher
#2673 [22:00] <Lutzee> That was mumbled...
#2674 [22:00] <Stary2001> Lutzee: NO. Minecraft.jar.
#2675 [22:00] <Lutzee> Stary2001: the exe is a jar file
#2676 [22:00] <cestislife> .exe works fine too.
#2677 [22:01] <Stary2001> .. o.0
#2678 [22:01] <cestislife> the .exe is just a wrapped jar
#2679 [22:01] <Stary2001> makes sense.
#2680 [22:01] <cestislife> For ease of use on Windows.
#2681 [22:01] <Lutzee> http://puu.sh/2xNYQ
#2682 [22:01] <amanda> how do i choose a user name when it has not sent me the email to do so?
#2683 [22:01] <Stary2001> I am tired. I should go to bed.
#2684 [22:02] <Wug> ??> amanda noprofile
#2685 [22:02] <VoxelHead> amanda: (noprofile) If you have paid for minecraft, you must choose a username before you can play. You can do this on this page: https://account.mojang.com/me
#2686 [22:02] <VoxelHead> amanda: (noprofile) Once you've chosen a username, you can't change it. Choose wisely.
#2687 [22:02] * jblon_ [jblon_@notlogged] has joined #minecrafthelp
#2688 [22:02] <amanda> that link sends me straight into my mojang account
#2689 [22:03] <jblon_> wheres notepad\
#2690 [22:03] <Lutzee> jblon_: start > all programs > accessories
#2691 [22:03] <jblon_> and wat do i put
#2692 [22:03] <Lutzee> java -Xms256M -Xmx256M -jar Minecraft.exe
#2693 [22:04] <amanda> says my account,lists my email address, my games then talks if you have a minecraft account you can import which i dont then it lists where to put in a code from a game card
#2694 [22:04] <Stary2001> amanda: you need to pick a minecraft username
#2695 [22:04] * jblon [jblon@notlogged] has quit. (Ping timeout: 180 seconds)
#2696 [22:04] <amanda> i have gone to that link and told you what options i have it does not show me where to pick my user name at
#2697 [22:05] * Stary2001 is now known as Stary2001|away
#2698 [22:07] * cocochoe [cocochoe@notlogged] has joined #minecrafthelp
#2699 [22:07] <jblon_> k now wat
#2700 [22:07] <cocochoe> hello.
#2701 [22:07] <Wug> jblon_: ask Lutzee to help you check if it works
#2702 [22:07] <cocochoe> is it working now?
#2703 [22:08] <Wug> cocochoe: is what working now
#2704 [22:08] <cocochoe> please check
#2705 [22:08] <jblon_> Lutzee wat do i do now
#2706 [22:08] <Lutzee> jblon_: save the file as launcher.bat, befor you press save, change the file type to all file types
#2707 [22:08] <cocochoe> are you a technician?
#2708 [22:08] <amanda> how do you get a redemption link?
#2709 [22:08] <amanda> i paid for the game
#2710 [22:09] <jblon_> kk now wat
#2711 [22:09] * cocochoe [cocochoe@notlogged] has quit. (Client Quit)
#2712 [22:09] <Lutzee> cocochoe: we don't know what may not be working if you don't tell use what it is that you----
#2713 [22:09] <Lutzee> (now want to be worling)
#2714 [22:09] <Lutzee> jblon_: make sure it is in the same folder as your minecraft launcher, if not move the file there
#2715 [22:11] <jblon_> how do i do that
#2716 [22:12] <Lutzee> just open both folders and drag the file from one to the other
#2717 [22:13] <amanda> does mindcraft work with windows 8?
#2718 [22:13] <Lutzee> amanda: yes
#2719 [22:13] <amanda> so then ive been charged for the game and cant access it
#2720 [22:14] <jblon_> when i do it says do i want to open minecraft or not
#2721 [22:14] <Lutzee> jblon_: click yes
#2722 [22:14] <jblon_> k
#2723 [22:14] <jblon_> now wat
#2724 [22:14] <Lutzee> Did the game start?
#2725 [22:14] <jblon_> yes
#2726 [22:15] <Lutzee> You should now be running using only 256MB of ram
#2727 [22:15] <Lutzee> use that file to launch the game from now on
#2728 [22:15] <jblon_> so that should fix it right
#2729 [22:16] <Lutzee> Hopefully, but i can't garentee anything
#2730 [22:16] <Extreme> ??< win/run/bat
#2731 [22:16] <jblon_> kk ill try it thanks fo the help
#2732 [22:17] <amanda> who do i c all to get my money back from this site?
#2733 [22:18] * Shag [Shag@notlogged] has joined #minecrafthelp
#2734 [22:19] <Extreme> ??> amanda refund
#2735 [22:19] <VoxelHead> amanda: (refund) This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2736 [22:19] * poopkiss99 [poopkiss99@notlogged] has joined #minecrafthelp
#2737 [22:19] <amanda> want a refund if i cant play the game...
#2738 [22:19] <amanda> you say get a user name but hard to do with no reciept and they have charged me for the game
#2739 [22:20] <poopkiss99> ok
#2740 [22:20] <poopkiss99> well when i login and launch it the creen goes black
#2741 [22:20] <poopkiss99> screen*
#2742 [22:20] <Extreme> ??> poopkiss99 forceupdate
#2743 [22:20] <VoxelHead> poopkiss99: (forceupdate) You may need to reinstall the locally installed files that Minecraft puts into place.
#2744 [22:20] <VoxelHead> poopkiss99: (forceupdate) To do so, start Minecraft, press 'Options' (above the 'Login' button), Press 'Force update!', then press 'Done', and login to Minecraft. See http://i.imgur.com/5b09B.png for visual instructions.
#2745 [22:21] <poopkiss99> ive forced update 3 trimes
#2746 [22:21] <Lutzee> poopkiss99: then we need a crash report
#2747 [22:21] <Lutzee> ??> poopkiss99 crashreport
#2748 [22:21] <VoxelHead> poopkiss99: (crashreport) How to get a crash report: http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
#2749 [22:21] <poopkiss99> ok
#2750 [22:21] <poopkiss99> then what
#2751 [22:22] <Lutzee> Then once we know why your game is crashing we will try to fix it
#2752 [22:22] <poopkiss99> does it have to do anything with my windows 8
#2753 [22:22] <Lutzee> please collect the crash report
#2754 [22:22] <Lutzee> not directly
#2755 [22:22] <amanda> how long does it generally take to get a receipt after purchasing the game?
#2756 [22:26] <Extreme> Amanda, your transaction id is in a way a receipt
#2757 [22:26] <amanda> i never got a transaction id
#2758 [22:26] <Extreme> what payment method?
#2759 [22:26] <amanda> it was done by mastercard...did have a problem but it did charge my account
#2760 [22:26] * DarkAceZ [DarkAceZ@notlogged] has quit. (Ping timeout: 190 seconds)
#2761 [22:27] <Extreme> http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id
#2762 [22:27] <amanda> ive read that
#2763 [22:27] <poopkiss99> i have windows 8 and have no clue how to get the crash report
#2764 [22:27] * jblon_ [jblon_@notlogged] has quit. (Quit: Web client closed)
#2765 [22:27] <techkid6> ??> poopkiss99 crashreport
#2766 [22:27] <VoxelHead> poopkiss99: (crashreport) How to get a crash report: http://www.minecraftwiki.net/wiki/Crash#How_to_get_a_crash_report
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#2770 [22:34] <poopkiss99> Its not clear on how to get a crash report for win8
#2771 [22:34] <techkid6> it is the same thing, as far as i am aware
#2772 [22:35] <techkid6> or even... i think you can do it through .minecraft's crashlogs
#2773 [22:35] <techkid6> let me check that
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#2775 [22:39] * Lord_Nightmare2 is now known as Lord_Nightmare
#2776 [22:39] <poopkiss99> yea i cant get the crash report
#2777 [22:45] * Lord_Nightmare2 [Lord_Nightmare2@notlogged] has joined #minecrafthelp
#2778 [22:45] <poopkiss99> why wont it work??
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#2780 [22:47] * Lord_Nightmare2 is now known as Lord_Nightmare
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#2782 [22:49] <poopkiss99> any reason why my screen goes black when i launch
#2783 [22:51] <Bugboy1028> did you installed Mods recently?
#2784 [22:54] * poopkiss99 [poopkiss99@notlogged] has quit. (Ping timeout: 180 seconds)
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#2786 [22:57] <thadd> I get this error after i log on to minecraft to play on my desktop: #
#2787 [22:58] <cestislife> thadd: Paste the log on pastebin.com then share the URL leading to it here.
#2788 [22:58] <thadd> ok
#2789 [23:00] <thadd> like this ? http://pastebin.com/Ang71Qvy
#2790 [23:01] <cestislife> Yes thank you.
#2791 [23:01] <cestislife> ??> thadd win/dxdiag/bat
#2792 [23:01] <VoxelHead> thadd: (win/dxdiag/bat) Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on www.pastebin.com copy the link you are sent to, and paste it to us.
#2793 [23:01] <VoxelHead> thadd: (win/dxdiag/bat) Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#2794 [23:01] <thadd> ok
#2795 [23:03] <Bugboy1028> how I increase RAM of minecraft?
#2796 [23:03] <cestislife> ??> Bugboy1028 moreram
#2797 [23:03] <VoxelHead> Bugboy1028: (moreram) A forum post which explains how to allocate more RAM to Minecraft can be found here: http://www.minecraftforum.net/topic/1395030-allocate-more-memory-for-minecraft/
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#2799 [23:04] <thadd> here is results http://pastebin.com/Nn7UY6q5
#2800 [23:04] <cestislife> Thank you.
#2801 [23:05] <tyteen4a03> cestislife, 8 cores, 1.73GHz...
#2802 [23:06] <tyteen4a03> oh it's a notebook
#2803 [23:06] <cestislife> thadd: Run this tool and let it install the latest drivers - http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx
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#2805 [23:14] <SinZ> heh, i7 first-gen for laptops
#2806 [23:14] <SinZ> processer my laptop has
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#2812 [23:44] * kingmattlol1 [kingmattlol1@notlogged] has joined #minecrafthelp
#2813 [23:44] <kingmattlol1> HEllo?
#2814 [23:45] <kingmattlol1> my minecraft is crashing?
#2815 [23:46] <kingmattlol1> HELLO?
#2816 [23:47] * hawaiiguy [hawaiiguy@notlogged] has joined #minecrafthelp
#2817 [23:47] <kingmattlol1> elicist? are you here its me you helped me a month or wo ago with my minecraft crashing uhh well this is his frind :L
#2818 [23:48] <hawaiiguy> getting a java crash - just trying to run the demo for first time on my mac
#2819 [23:48] <kingmattlol1> ummmmmmmmm i was kieth?
#2820 [23:48] <hawaiiguy> where would I send the java crash file for help
#2821 [23:49] <kingmattlol1> cestislife
#2822 [23:52] <Ryladine> hawaiiguy, the demo has no official support. It is known to have serious issues on mac and is unlikely to ever work.
#2823 [23:52] <hawaiiguy> ok - thanks
#2824 [23:52] <hawaiiguy> im a newbie and wanted to check it out
#2825 [23:53] <hawaiiguy> best I try on a pc?
#2826 [23:53] <kingmattlol1> cestislife are you here?
#2827 [23:53] <bacon_avenger> hawaiiguy, curious, what version of mac os?
#2828 [23:53] <Ryladine> hawaiiguy, Its a great game. If you want to run the demo I suggest doing it on a PC, but if want to go right into it the full game should work fine on mac.
#2829 [23:53] <hawaiiguy> 10.8.2
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#2831 [23:54] <Ryladine> kingmattlol1, What is your issue? cestislif.e is apparently away, pinging him repeatedly will do you no good.
#2832 [23:54] <kingmattlol1> sorry andwell my minecrat is crashing
#2833 [23:54] <bacon_avenger> Interesting that it doesn't work, any machine that can run 10.8 should be modern enough to run it without issue...
#2834 [23:54] <hawaiiguy> i just downloaded the latest flash
#2835 [23:54] <Ryladine> bacon_avenger, Its not the age of the mac, its macs in general.
#2836 [23:54] <hawaiiguy> and was running in safari
#2837 [23:55] <kingmattlol1> lemme run it and tell ou
#2838 [23:55] <umby24> uhh. Flash doesn't matter.
#2839 [23:55] <Ryladine> bacon_avenger, It has to do with some of minecraft's dependancies if I remember right, and the fact that apple just won't let macs support it propperly.
#2840 [23:55] <bacon_avenger> Oh, the one that plays in a browser. I've not been able to get that to work for a while, and yes, flash doesn't matter for minecraft
#2841 [23:56] <kingmattlol1> bad video drivers
#2842 [23:56] <Ryladine> bacon_avenger, The full game uses updated versions of things like java and lwjgl, which is why unlike the demo it runs on mac.
#2843 [23:56] <doeboy> when i join a server i get this message internal exception: java.net.socketException: software caused connection abort:recv failed
#2844 [23:57] <Ryladine> doeboy, That is most likely either from an AV or firewall on your end, or an issue the server admin will need to adress.
#2845 [23:57] <Ryladine> kingmattlol1, Can I get a dxiag from you please?
#2846 [23:57] <Ryladine> ??> kingmattlol1 win/dxdiag
#2847 [23:57] <bacon_avenger> Ryladine, oh yes, I recall the tweets mentioning that the web version and the download version do use different libs...
#2848 [23:57] <VoxelHead> kingmattlol1: (win/dxdiag) Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2849 [23:57] <VoxelHead> kingmattlol1: (win/dxdiag) Open the file you just saved, and copy the contents. Paste them on http://pastebin.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#2850 [23:58] <hawaiiguy> thanks bacon and ryladine
#2851 [23:58] <Ryladine> bacon_avenger, Even then, the demo hasn't been updated. The libs are different and so out of date that it just doesn't run on mac's. Apple doesn't like outdated software.
#2852 [23:58] <bacon_avenger> Apple doesn't like games in general... :/
#2853 [23:59] <kingmattlol1> uh im comfused my minecraft stays open can i still dxdiag?
#2854 [23:59] <Ryladine> kingmattlol1, Can't open it?
#2855 [23:59] <kingmattlol1> it will open i will press luanch and then it blue screen with wrds on it