#MineCraftHelp IRC Chat Logs

#1 [00:00] * miccox [miccox@notlogged] has joined #minecrafthelp
#2 [00:00] <miccox> My friend gave me his minecraft account and i dont know the answers to his security questions
#3 [00:01] <CrazyJames2005> I sent everything to https://help.mojang.com/customer/portal/emails/new the message comes
#4 [00:01] <Andrio> Not nearly as much as the rest of me would be if I used Fixedsys, phroa.
#5 [00:01] <phroa> ??> miccox account/transactionid
#6 [00:01] <phroa> hm, that's probably not it
#7 [00:01] <phroa> I'm tired, just going to leave ._.
#8 [00:01] <Andrio> ??> miccox transacionID
#9 [00:01] <Andrio> ??> miccox transactionID
#10 [00:01] <VoxelHead> miccox: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#11 [00:01] <Andrio> Night, phroa.
#12 [00:01] <xales> CrazyJames2005: Uh, what?
#13 [00:01] <phroa> nite nite
#14 [00:02] * GhostNightmare02 [GhostNightmare02@notlogged] has quit. (Quit: Web client closed)
#15 [00:02] <miccox> no the thing is, he gave me his log-in and password, but never gave me the information to log in using the minecraft website when it asked me for security questions, and i have no way of contacting him
#16 [00:02] <xales> miccox: There is nothing you can do then.
#17 [00:02] * Info [Info@notlogged] has quit. (Ping timeout: 202 seconds)
#18 [00:02] <CrazyJames2005> all I wrote was written all items filled https://help.mojang.com/customer/portal/emails/new and the message never comes
#19 [00:02] <xales> CrazyJames2005: How long did you wait? It may take SEVERAL DAYS
#20 [00:03] <miccox> thank you anyways guys
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#22 [00:03] <CrazyJames2005> okay sorry Good Bye
#23 [00:11] * Malpika [Malpika@notlogged] has joined #minecrafthelp
#24 [00:11] * Badgerr [Badgerr@notlogged] has joined #minecrafthelp
#25 [00:11] <Badgerr> hello
#26 [00:11] <Malpika> hola
#27 [00:11] <Malpika> :D
#28 [00:11] <Malpika> ¿usted me puede ayudar?
#29 [00:11] <Malpika> me puede ayudar*
#30 [00:12] <Badgerr> So I recently updated to Windows 8.1 and my minecraft launcher keeps crashing
#31 [00:12] <Badgerr> can anyone help me with this?
#32 [00:12] <Andrio> Badgerr, do you have a crash report?
#33 [00:12] <Badgerr> yes
#34 [00:12] <Badgerr> should i copy and paste?
#35 [00:12] <Andrio> ??> Badgerr gist
#36 [00:12] <VoxelHead> Badgerr: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#37 [00:13] <Badgerr> idk
#38 [00:13] <Badgerr> all i know is i cant play minecraft after updating my pc to windows 8.1
#39 [00:13] <Badgerr> it was working fine with windows 8
#40 [00:13] <Badgerr> and then after updating it keeps crashing
#41 [00:14] <Andrio> Post the crash report to gist please, as VoxelHead instructed.
#42 [00:14] * Badgerr [Badgerr@notlogged] has quit. (Client Quit)
#43 [00:14] <Andrio> Or quit. (-_-)
#44 [00:14] <Malpika> Estaba a punto de comprar minecraft, pero cancele la compra debido a un error en la dirección, ahora que intento comprar el nickname que seleccione antes ya no puedo usarlo
#45 [00:14] <xales> ??> Malpika lang/es
#46 [00:14] <VoxelHead> Malpika: S�lo hablamos Ingl�s aqu�. Sin embargo, puede, si lo desea, trate de usar una m�quina traductora, como http://translate.google.com/
#47 [00:15] <Malpika> I was about to buy minecraft, but cancel the purchase due to a mistake in the address, now that I try to buy the nickname before you select and can not use it, what I can do?
#48 [00:16] <Malpika> this chat automatically translates the text into Spanish
#49 [00:18] * Malpika_ [Malpika_@notlogged] has joined #minecrafthelp
#50 [00:18] <xales> Malpika: https://help.mojang.com/customer/portal/emails/new
#51 [00:20] * Malpika [Malpika@notlogged] has quit. (Ping timeout: 202 seconds)
#52 [00:21] * blueshirt37 [blueshirt37@notlogged] has joined #minecrafthelp
#53 [00:21] <Malpika_> Does the game send it to my address?
#54 [00:22] <xales> Malpika_: You will receive a response by email.
#55 [00:22] <blueshirt37> hello - i screwed up my registration by putting in an incorrect email address
#56 [00:22] <Malpika_> Do not you send to my address?
#57 [00:22] <xales> Malpika_: What?
#58 [00:23] <blueshirt37> it should be blueshirt37@yahoo.com i up in bluehirt37@yahoo.com
#59 [00:23] * Malpika_ [Malpika_@notlogged] has quit. (Quit: Web client closed)
#60 [00:23] <blueshirt37> is it possible to change on my account?
#61 [00:23] <xales> blueshirt37: You can change it if you log in to https://account.mojang.com/me
#62 [00:23] * Gloryblade98 [Gloryblade98@notlogged] has joined #minecrafthelp
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#64 [00:24] * Gloryblade98 [Gloryblade98@notlogged] has quit. (Client Quit)
#65 [00:25] <blueshirt37> i tried that - my request to change email was denied
#66 [00:25] * rmsy [rmsy@notlogged] has quit. (Ping timeout: 194 seconds)
#67 [00:25] <blueshirt37> told me to contact support
#68 [00:28] <xales> blueshirt37: Then you'll need to open a ticket. If you have not yet purchased Minecraft on that account, just make a new account instead. https://help.mojang.com/customer/portal/emails/new
#69 [00:30] * Gazza [Gazza@notlogged] has joined #minecrafthelp
#70 [00:33] <Gazza> Hi i recently tried to purchase minecraft through paypal, and it looked as if the purchase was sucessful because it directed me to the minecraft store, however there was a tab still open with the transaction pending, it said i could close the tab so i did. When i looked to see my transaction history on paypal and my prepaid visa gift card that was connected to paypal, both did not show any transactions with minecraft.net or
#71 [00:34] <Gazza> form of payment ( not the prepaid card) but when i tried to use the username (DrGazza) that i had originally used it said it was take... yet in the minecraft launcher when trying to login with the username DrGazza it said there was no such minecraft username.
#72 [00:34] <Gazza> i guess my problem is now that i would love to just use my actual credit card instead of this prepaid card and buy minecraft however i am unable to use my desired username (DrGazza) due to some glitch in the system
#73 [00:38] <xales> Gazza: That does appear to be an issue, with failed transactions at the moment, unfortunately.
#74 [00:38] <Gazza> well what do you think is an option?
#75 [00:38] <xales> Gazza: Try opening a ticket here, someone should get back to you as soon as possible: https://help.mojang.com/customer/portal/emails/new
#76 [00:39] <Gazza> ok thank you
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#79 [00:46] * c421 [c421@notlogged] has joined #minecrafthelp
#80 [00:47] <c421> has the server chat log been changed because nothing is appearing in the log
#81 [00:47] * chazzizles [chazzizles@notlogged] has joined #minecrafthelp
#82 [00:47] <c421> ???
#83 [00:48] * chazzizles [chazzizles@notlogged] has quit. (Client Quit)
#84 [00:48] * beetlebert [beetlebert@notlogged] has joined #minecrafthelp
#85 [00:49] <beetlebert> I still can only play the demo. I have purchased Minecraft full version, and we have been playing fo several weeks. Now, we can only play the demo.
#86 [00:50] <xales> c421: Use the .jar, not the .exe
#87 [00:50] <xales> beetlebert: Where did you buy it from?
#88 [00:50] <beetlebert> on line Mojang
#89 [00:50] <xales> beetlebert: You're either logging into the wrong account, or a chargeback was ordered by the account holder.
#90 [00:51] * Cazzar is now known as cazzar|Away
#91 [00:52] <beetlebert> I have tried to figure out my account and if I have the wrong password, but no luck
#92 [00:52] <Gazza> yeah my transaction when buying minecraft was denyed, when i try to buy it again with a different card, the username that i want says it is taken for somereason
#93 [00:53] <xales> Gazza: Did you select a username when you tried to buy it the first time?
#94 [00:54] <Gazza> yes i did, i had just talked to you a minute ago and i figured out on my paypal that the transaction was denyed, now when i try again with the same username it says that the username is taken
#95 [00:54] <xales> Gazza: Are you sure? You selected the username on mojang.com?
#96 [00:56] <Gazza> no i was making the transaction on minecraft.net the username DrGazza was available so i made the transaction with paypal... the minecraft tab that said transaction pending said that i could close it out, and i would recieve an email when it was complete, however now paypal said the transaction was denyed, so trying again with a different card and the same username DrGazza it says it is taken
#97 [00:57] * HockeyDuster1 [HockeyDuster1@notlogged] has joined #minecrafthelp
#98 [00:57] <HockeyDuster1> can anyone give me some help for a quick second?
#99 [00:58] * mick [mick@notlogged] has joined #minecrafthelp
#100 [00:58] <HockeyDuster1> anyone?
#101 [00:58] <beetlebert> $27.35 was deduscted from my account to pay for full version on 11-12-13
#102 [00:59] <mick> i got banned of the mine time server for no reason!!!!!!!!!!!!!!!!!!!!!
#103 [00:59] <beetlebert> sorry, deducted.
#104 [00:59] * CrusaderDeleters [CrusaderDeleters@notlogged] has joined #minecrafthelp
#105 [00:59] <mick> i got banned of the mine time server for no reason!!!!!!!
#106 [01:00] <Lord_Ralex> mick, and we don't care and can do nothing about it
#107 [01:00] <mick> i got banned of the pvpfest.com server for no reason!!!!!!!
#108 [01:00] <xales> HockeyDuster1: With what?
#109 [01:00] * Lord_Ralex kicked mick from #minecrafthelp (Reason: ick :and you got banned here for no reason!!!!!!)
#110 [01:00] <Gazza> so you don't know anything about my issue xales?
#111 [01:01] <xales> beetlebert: Like I said, either a chargeback was requested, or you are logging in to the wrong account.
#112 [01:01] <xales> Gazza: I told you already to open a ticket.
#113 [01:01] <beetlebert> how do I figure out the right account?
#114 [01:01] <xales> beetlebert: If you are unable to remember what email address you created the account with, the fastest option is for you to simply try everything it might be.
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#116 [01:02] * mick_ [mick_@notlogged] has joined #minecrafthelp
#117 [01:02] <beetlebert> How can I talk to a live person who can look up my account? Is there a help number?
#118 [01:02] * Gazza [Gazza@notlogged] has quit. (Quit: Web client closed)
#119 [01:03] <mick_> i got banned for no reason on the mine time server!!!!
#120 [01:03] * xales kicked mick_ from #minecrafthelp (Reason: ick_ :0,4LEARN TO READ)
#121 [01:03] <xales> beetlebert: There is not. Your only option is to open a ticket.
#122 [01:03] <xales> beetlebert: https://help.mojang.com/customer/portal/emails/new
#123 [01:03] <beetlebert> thank you, but no live person to talk to on the phone?
#124 [01:04] <xales> There is no phone support.
#125 [01:04] <beetlebert> ok thanks and night.
#126 [01:04] <xales> Mojang is a very small company. Opening a call centre costs millions of dollars.
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#137 [01:31] * Guest [Guest@notlogged] has joined #minecrafthelp
#138 [01:32] <Guest> HELP! when i try to pull up my coordinates, it dosent do anything
#139 [01:32] <webrosc|away> what are you pressing ?
#140 [01:32] <Guest> f3
#141 [01:33] <webrosc|away> windows, or osx?
#142 [01:33] <Guest> windows vista
#143 [01:34] <webrosc|away> what happens if you press shift+f3?
#144 [01:34] <Guest> ill try that now
#145 [01:34] <Guest> nothing
#146 [01:34] <webrosc|away> ok, f2?
#147 [01:35] <Guest> ive tried all of them, about 75% of them dont do anything
#148 [01:35] <webrosc|away> what happens when you press f2?
#149 [01:35] <Guest> nothing
#150 [01:35] <xales> Guest: Does your computer have a key that says Fn?
#151 [01:35] <webrosc|away> no message on screen?
#152 [01:36] <Guest> no
#153 [01:36] <webrosc|away> laptop or desktop?
#154 [01:36] <Guest> pc
#155 [01:36] <xales> Guest: Did you actually look for the Fn key?
#156 [01:36] <Guest> wtf is an fn key?
#157 [01:36] <xales> Guest: Does your computer have a key with Fn on it, yes or no?
#158 [01:37] <xales> If you are unable to answer simple questions, you can leave, because you are beyond our help.
#159 [01:37] <Guest> i think no
#160 [01:37] <xales> 0,4Why not look and be sure?
#161 [01:37] <Guest> does it say f lock?
#162 [01:37] * Andrio [Andrio@notlogged] has joined #minecrafthelp
#163 [01:37] <xales> Huh.
#164 [01:37] <xales> F-Lock.
#165 [01:37] <xales> I wonder if that locks your F-keys.
#166 [01:37] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#167 [01:37] <xales> What do you think?
#168 [01:37] <GreyVulpine> Guest - List the keys you see between the ctrl and alt keys on your keyboard
#169 [01:38] <Guest> jesus, im not albert einstine xales
#170 [01:38] <Guest> start
#171 [01:38] <xales> You wouldn't have to be.
#172 [01:38] <Guest> lcrtl?
#173 [01:38] <Guest> i mean, /alt?
#174 [01:39] <Guest> l alt*
#175 [01:39] <GreyVulpine> Guest - How about on your right ctrl and alt keys, do you see an FN key between them?
#176 [01:39] <xales> Guest: I'll give you a hint. Turn F-Lock off.
#177 [01:40] <Guest> there is Start, left Alt, Space and thats it
#178 [01:40] <Guest> ill try what xales said
#179 [01:40] <Guest> jesus christ im stupid
#180 [01:40] <Guest> thx xales
#181 [01:40] * zman [zman@notlogged] has joined #minecrafthelp
#182 [01:40] <Guest> now im gonna be happy
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#190 [02:08] <Oblivion> hi
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#195 [02:20] <Doug> Hello, I came by earlier to try to get some help, and then had to step away. Trying to get Minecraft running for my son, and getting an Open GL message. Exact crash report details are at https://gist.github.com/anonymous/ba8e90340e0bdbcfa970 DXDiag is at https://gist.github.com/anonymous/0ac7b1b0883d4d6850ef Can anyone assist? I've uninstalled and reinstalled latest video drivers, already.
#196 [02:22] * Diceywallaby_ [Diceywallaby_@notlogged] has joined #minecrafthelp
#197 [02:24] * Cody9305 [Cody9305@notlogged] has joined #minecrafthelp
#198 [02:24] <Lord_Ralex> Doug, that video card does not wotk with Windows 8.1
#199 [02:24] <Diceywallaby_> I can not log into my MOJANG account. I've already reset my password and tried logging in again, but it says incorrect password...even though i've reset so I know it's right.
#200 [02:24] <Cody9305> CDC
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#202 [02:25] <Doug> You mean Minecraft does not work with this video card in Windows 8.1?
#203 [02:25] <Doug> Because everything else seems to work OK.
#204 [02:25] <Lord_Ralex> Doug, OpenGL does not, which Minecraft needs to run
#205 [02:26] <Doug> Do most video cards specifically state if they support OpenGL in Windows 8.1?
#206 [02:27] <Lord_Ralex> Doug, that video card is considered a legacy card, while it has the correct OpenGL, it does not work with 8.1
#207 [02:27] * Artur [Artur@notlogged] has joined #minecrafthelp
#208 [02:27] * Artur is now known as Andrio
#209 [02:27] <Lord_Ralex> Doug, any card made within the last few years will work on 8.1
#210 [02:28] * hollowIchigo08 [hollowIchigo08@notlogged] has joined #minecrafthelp
#211 [02:28] <Doug> OK, guess I will be buying a new one. Just got this PC last year. Didn't realize the video card was already "Legacy". Thanks for your help.
#212 [02:28] <Diceywallaby_> Also to add to the problem of logging in, I tried to upload some skins to my minecraft account, but my account emailed me saying I had to purchase the game to require skins... but I aleady bought the game... can someone help me?
#213 [02:29] <hollowIchigo08> just bought minecraft and when i press play the play bottun stays grey and minecraft doesn't start
#214 [02:31] * Diceywallaby [Diceywallaby@notlogged] has quit. (Quit: Web client closed)
#215 [02:33] <hollowIchigo08> coulnt unpack naties
#216 [02:33] * asteria [asteria@notlogged] has joined #minecrafthelp
#217 [02:33] * Diceywallaby [Diceywallaby@notlogged] has joined #minecrafthelp
#218 [02:34] <asteria> Just installed minecraft for the first time a few hours ago, click PLAY and get black screen with music. Tried deleting bin folder to no avail, please help
#219 [02:35] <Diceywallaby> Mojang account wont let me log in even though I reset my password. also I recieved an email saying I didn't purchase the game but i have the receipt to prove that I did. I realized this when I tried to get some skins, but I said i had to buy the game.
#220 [02:36] * niel is now known as niel|sleepingpotato
#221 [02:37] * pandon123 [pandon123@notlogged] has joined #minecrafthelp
#222 [02:37] <pandon123> hello
#223 [02:37] <asteria> hi there
#224 [02:37] <pandon123> hey I need help because I bought mine craft but now it says that i didn't
#225 [02:38] <pandon123> and I can't log in or change skins even though I could like a week ago
#226 [02:38] <Diceywallaby> thats th same problem that I have! ( to pandon123)
#227 [02:38] <pandon123> What do I even do?
#228 [02:38] * wildc4rd [wildc4rd@notlogged] has joined #minecrafthelp
#229 [02:39] <asteria> this room seems to have more people with questions than answers
#230 [02:40] <Diceywallaby> well it is christmas....there probably with their families...
#231 [02:40] <pandon123> I have no idea what to do
#232 [02:40] <asteria> at 2am? I have no idea
#233 [02:40] <xales> pandon123: Where did you buy Minecraft from?
#234 [02:40] <asteria> anyone know of a phone number to call?
#235 [02:40] <xales> ??> asteria dxdiag
#236 [02:41] <xales> ??> asteria win/dxdiag
#237 [02:41] <VoxelHead> asteria: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#238 [02:41] <Diceywallaby> Do u have the reciept to prove your purchase
#239 [02:41] <VoxelHead> asteria: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#240 [02:41] <asteria> just a sec
#241 [02:42] <xales> Diceywallaby: If you can't log into your account after resetting the password, then your logins are being throttled, and you will have to wait 3 hours without a single login attempt before you will be allowed to try to log in.
#242 [02:42] <pandon123> I've been waiting a week now ^
#243 [02:42] <phroa> pandon123, I don't think that was addressed to you
#244 [02:42] <xales> pandon123: Where did you buy Minecraft from?
#245 [02:42] <phroa> THAT was
#246 [02:43] <pandon123> Minecraft.net
#247 [02:43] <pandon123> The official site
#248 [02:43] <Diceywallaby> the minecraft site itself
#249 [02:43] <pandon123> yeah
#250 [02:44] * hollowIchigo08 [hollowIchigo08@notlogged] has quit. (Ping timeout: 202 seconds)
#251 [02:44] <xales> pandon123: You need to log in using your email adddress.
#252 [02:44] <pandon123> I've tried
#253 [02:44] <pandon123> nothing works
#254 [02:44] <xales> pandon123: Does it tell you that your password is wrong?
#255 [02:44] <Diceywallaby> yes
#256 [02:44] <xales> Then reset your password.
#257 [02:44] <pandon123> yes so i changed it and went on the mojang website
#258 [02:45] * Rogue_ is now known as _Rogue_
#259 [02:45] <pandon123> and checked "my games"
#260 [02:45] <Diceywallaby> it says I haven't purchased the game even though i have my recipt as proof
#261 [02:45] <pandon123> mine craft wasn't there
#262 [02:45] <pandon123> Same
#263 [02:45] <asteria> (voxelhead) https://gist.github.com/anonymous/0af6a3596f6e88e78539
#264 [02:45] <xales> Diceywallaby: Then you did not log in with your email address, or you logged in to the wrong account.
#265 [02:45] <phroa> Diceywallaby, just wait 3 hours
#266 [02:45] <Diceywallaby> ok but what about the purchase
#267 [02:46] <xales> Diceywallaby: You logged in with the wrong email address
#268 [02:46] <xales> asteria: Ah, okay. That computer can play Minecraft, but just barely, it seems.
#269 [02:46] <xales> asteria: One moment please.
#270 [02:46] <pandon123> I have waited for a week, my mojang account says i have not bought it but I have
#271 [02:46] <asteria> for sure man
#272 [02:46] <Diceywallaby> I dont want to have to buy it again if i dont have too
#273 [02:47] <xales> pandon123: YOU ARE LOGGING IN TO THE WRONG ACCOUNT
#274 [02:47] <pandon123> I only have one!
#275 [02:47] <xales> asteria: You need to download and install Catalyst Software Suite from here - http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
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#277 [02:47] <xales> pandon123: Then you are mistaken, or your transaction was charged back.
#278 [02:47] <Diceywallaby> I only hav one too!
#279 [02:47] * xales kicked pandon123 from #minecrafthelp (Reason: andon123 :0,4THEN OPEN A TICKET AND WAIT. YOU WILL RECEIVE A RESPONSE BY EMAIL IN SEVERAL DAYS. https://help.mojang.com/customer/portal/emails/new)
#280 [02:47] * xales kicked Diceywallaby from #minecrafthelp (Reason: iceywallaby :0,4THEN OPEN A TICKET AND WAIT. YOU WILL RECEIVE A RESPONSE BY EMAIL IN SEVERAL DAYS. https://help.mojang.com/customer/portal/emails/new)
#281 [02:48] <asteria> just the CSS or the WDMID as well/
#282 [02:48] <asteria> ?
#283 [02:49] <xales> asteria: Just CCS.
#284 [02:49] <xales> Er, CSS.
#285 [02:49] <xales> Whatever.
#286 [02:49] <asteria> thx just sec
#287 [02:49] <asteria> do you guys get paid?
#288 [02:50] <xales> Haha. I wish.
#289 [02:50] <xales> No, just kidding, we get paid royally.
#290 [02:50] <asteria> haha, well i appreciate the help either way
#291 [02:50] <xales> 2013 cars are having some reasonable sales now, looking into picking up a Porsche.
#292 [02:51] <xales> Not really though, virtually everyone here is a volunteer.
#293 [02:52] <asteria> so what is this thing I'm downloading at the this point?
#294 [02:52] <asteria> the CCS or whatever
#295 [02:52] <xales> It's a driver for your graphics card.
#296 [02:52] <xales> It should allow it to work with modern technologies. The one you have now is from 2006.
#297 [02:52] <asteria> hahaha touche
#298 [02:53] <asteria> i know man, it sucks
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#301 [03:04] <asteria> ive installed the driver, should i reset?
#302 [03:04] <asteria> (voxelhead)
#303 [03:04] <asteria> or (xales)
#304 [03:04] <xales> You can try running Minecraft right now, but you might need to restart your computer for it to work.
#305 [03:05] <asteria> cool, thnx dude
#306 [03:06] * sonsi [sonsi@notlogged] has joined #minecrafthelp
#307 [03:06] <asteria> holy shit, it works
#308 [03:06] <asteria> you guys rock, have a great night
#309 [03:06] <xales> You too. :)
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#314 [03:11] <JustinNg> hey i have a problem my minecraft says Fatal Bootstrap error when i try to launch it
#315 [03:12] * Rogue_ [Rogue_@notlogged] has joined #minecrafthelp
#316 [03:12] <JustinNg> Hello?
#317 [03:12] <xales> JustinNg: See the text it shows you?
#318 [03:12] <xales> JustinNg: Copy all of that text to http://pastie.org/ and paste it there. Click submit. It will take you to a URL that looks like: http://pastie.org/12345. Give that URL to us.
#319 [03:13] <JustinNg> here is the url that they sent me to http://pastie.org/8576559
#320 [03:14] <Andrio> You'll need to fix the computer's clock.
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#326 [03:20] <Jps555> Hi I purchased gift card for my son for a minecraft account, he created a account put the code in but has not received a premium account. It says that the code has already been used, from the card .
#327 [03:20] * xVenomen [xVenomen@notlogged] has joined #minecrafthelp
#328 [03:20] <xVenomen> Hello
#329 [03:21] * md_5|away is now known as md_5|holiday
#330 [03:22] <xVenomen> https://account.mojang.com/me/settings/changeSecretQuestions/send Error! An e-mail was already sent within the last two hours, try again in a while. Dont work why??
#331 [03:22] <Jps555> Is that for me??
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#333 [03:23] <Rogue_> Jps555 this is a public support channel
#334 [03:23] <Rogue_> there are more than one person with an issue here
#335 [03:24] <Jps555> Sorry
#336 [03:25] <xales> Jps555: Are you absolutely sure that it said the code was already used the very first time it was entered?
#337 [03:25] <xales> xVenomen: It "doesn't work" because you either didn't wait long enough for the email or didn't check your spam folder.
#338 [03:26] <Jps555> No we entered it and then it used the card but didn't give us the account so we tried it again and then it said that
#339 [03:26] <Jps555> We checked all the folders
#340 [03:26] <xales> Jps555: Then you need to log in using the account it was redeemed on to https://account.mojang.com/me
#341 [03:27] <Jps555> And we tried it about 3 hours ago and still haven't come through
#342 [03:27] <xales> Jps555: Then you logged in to the wrong account.
#343 [03:27] <Jps555> When we try to login in it says that nothing exists will the ID
#344 [03:27] <Jps555> We didn't we r sure we didn't
#345 [03:28] <xales> If you're unable to figure out what you did on your own, then you will need to open a ticket and wait for the accounts team to get back to you by email.
#346 [03:28] <xales> https://help.mojang.com/customer/portal/emails/new
#347 [03:28] <Jps555> With the id*
#348 [03:28] <Jps555> Thx
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#358 [04:07] <Justin^Ng> Hey i have a minecraft problem. I wont let me start minecraft when i press play it brings me to the mojang screen and brings me back to the play button again
#359 [04:08] <Justin^Ng> It*
#360 [04:09] <Justin^Ng> Hello?
#361 [04:15] <Justin^Ng> i'm waiting
#362 [04:17] * AppleGuyPro [AppleGuyPro@notlogged] has joined #minecrafthelp
#363 [04:17] <Andrio> Is there a crash report?
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#365 [04:18] * CyproitMerks_ [CyproitMerks_@notlogged] has joined #minecrafthelp
#366 [04:19] <CyproitMerks_> Hello there, I am having trouble getting my account all set up
#367 [04:19] <CyproitMerks_> Is anyone here to help? Shall I wait longer? It has been over three hours, and I have not received an email
#368 [04:21] <CyproitMerks_> Is anyone here?
#369 [04:21] <Andrio> It's quite likely it'll take more than three hours for a response, over the Christmas holidays.
#370 [04:22] <CyproitMerks_> I see
#371 [04:22] <CyproitMerks_> Thank you for responding.
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#375 [04:23] <CyproitMerks_> One more thing, my friend also JUST bought a Minecraft account, and his process went though in minutes
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#381 [04:36] * Jason is now known as Guest65102
#382 [04:36] <Guest65102> Minecraft crashes after hitting "play" from launcher
#383 [04:36] <Guest65102> any help?
#384 [04:36] * CyproitMerks_ [CyproitMerks_@notlogged] has quit. (Ping timeout: 202 seconds)
#385 [04:36] <Andrio> Is there a crash report?
#386 [04:37] <Guest65102> yep - how do I attach it in here?
#387 [04:37] <Andrio> ??> Guest65102 Gist
#388 [04:37] <VoxelHead> Guest65102: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#389 [04:37] * Guest21388 [Guest21388@notlogged] has quit. (Ping timeout: 202 seconds)
#390 [04:39] <Guest65102> https://gist.github.com/anonymous/ffca393554f3b291d56c
#391 [04:41] <Guest65102> There it is. Any help appreciated. Forum person very rude and unhelpful
#392 [04:42] <Andrio> They're right though; you need graphics drivers that support OpenGL.
#393 [04:42] <Andrio> ??> Guest65102 win/DXDiag/bat
#394 [04:42] <VoxelHead> Guest65102: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on https://gist.github.com. Copy the URL you are sent to, and paste it to us.
#395 [04:42] <VoxelHead> Guest65102: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#396 [04:42] <Guest65102> But the driver is apparently up to date?
#397 [04:42] <Andrio> How do you know that?
#398 [04:43] <Guest65102> I went to the intel website and run a diagnostic
#399 [04:43] <Guest65102> the result was "driver up to date"
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#402 [04:44] <Andrio> Mmm..
#403 [04:44] <Andrio> I'd like to see the DXDiag report anyway.
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#405 [04:44] <Sofinite> Hi! I have a problem. No, my little brother has a problem with his minecraft. It crashes when the game is initialising, so I googled it, tried to update my driver and my laptop crashed. It (finally) works again, but can somebody please help me before I do it wrong again?
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#407 [04:45] <mclhar> HI - i have registered an account in mojang - but cant buy minecraft or redeem code....is there an known problem on the site - i have tried all of the user help topics - it will play demo version and I have looked at that article but no help - any suggestons?
#408 [04:46] <mclhar> i create the account and then download the minecraft.exe but can't buy the version....
#409 [04:46] <Guest65102> Andrio - here it is
#410 [04:46] <Guest65102> https://gist.github.com/anonymous/71e51b905209cb88a6d0
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#412 [04:47] <mclhar> I am trying to buy the game for windowws 8 laptop....is there a way around this problem - never exerienced anything like this before!
#413 [04:48] <Tobias_> Dont see your prob
#414 [04:49] <Andrio> Guest65102, your graphics card isn't supported on Windows 8.
#415 [04:49] <Tobias_> If you buy minecraft, you can play it on any windows system. but remember to install java! www.java.com/download
#416 [04:49] <mclhar> yes I have latest java
#417 [04:49] <Tobias_> uhmmm....
#418 [04:50] <mclhar> loaded successfully on another laptop - identical yesterday
#419 [04:50] <Tobias_> what graphics card do you have?
#420 [04:50] <mclhar> wont load on the secomd one
#421 [04:50] <Tobias_> nvidia amd or something else?
#422 [04:50] <Andrio> Can you buy Minecraft from https://minecraft.net/store ?
#423 [04:50] <Guest65102> So I have to purchase a new graphics card to run minecraft???
#424 [04:50] <mclhar> it will play the demo version so think that the graphics card should be ok
#425 [04:50] <Andrio> Guest65102, either that or downgrade to Windows 7.
#426 [04:51] <mclhar> no cant buy from the store and cant get through to them on the phone - its for my son
#427 [04:51] <Guest65102> Thank you microsoft!
#428 [04:51] <mclhar> xmas pressie
#429 [04:51] <Andrio> mclhar, how come?
#430 [04:51] <Sofinite> Is there anyone who can answer my question?
#431 [04:51] <Tobias_> actually, it can happen. go on to your minecraft profile. if it says you dont have it, then put in the product key. (it comes when you buy it)
#432 [04:51] <Guest65102> Alright Andrio thank you
#433 [04:52] * ryokko [ryokko@notlogged] has joined #minecrafthelp
#434 [04:52] <mclhar> andrio - sorry wht do you mean?
#435 [04:52] <Tobias_> or make a mojang account. then purchase it
#436 [04:52] <mclhar> I cant urchase it - its so frustrating
#437 [04:52] <mclhar> *purchase
#438 [04:52] <Tobias_> do you use visa?
#439 [04:53] <mclhar> havent got to the visa stage
#440 [04:53] <ryokko> Excuse me,i try to play PIXELMON and it says how i don't have FML and them when i search it up and look for it, and download it it says Something about libraries in dictionaries being lost.
#441 [04:53] <mclhar> it won't bring me into any page to purchase ir
#442 [04:53] <mclhar> *purchase it
#443 [04:53] <clarjon1> ??> ryokko mods
#444 [04:53] <VoxelHead> ryokko: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#445 [04:53] <VoxelHead> ryokko: For single player mods, contact the mod's creator. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#446 [04:53] <Tobias_> what do you got then?
#447 [04:54] <Tobias_> ryokko its beacause you need to go in edit profile in the launcher, and then choose forge
#448 [04:54] <clarjon1> mclhar: what web browser do you use? ( Internet Explorer, Firefox, Chrome )
#449 [04:54] <mclhar> IE
#450 [04:54] <clarjon1> ??> Tobias_ mods
#451 [04:54] <VoxelHead> Tobias_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#452 [04:54] <VoxelHead> Tobias_: For single player mods, contact the mod's creator. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#453 [04:54] <ryokko> Thanks.
#454 [04:54] <clarjon1> ??> mclhar fubar/ie
#455 [04:54] <VoxelHead> mclhar: Internet Exploder/Exploiter/Explorer is a terrible browser with terrible issues. Many common problems are solved by using a better browser.
#456 [04:54] <VoxelHead> mclhar: Google Chrome: http://www.google.com/chrome Firefox: http://www.mozilla.org/firefox
#457 [04:55] <clarjon1> mclhar: Try using a different web browser. It could be that IE is being glitchy.
#458 [04:55] <mclhar> so access using google chrome yes
#459 [04:55] <Tobias_> should help
#460 [04:55] <clarjon1> Tobias_: This is NOT a place to give help for mods :P
#461 [04:55] <mclhar> thanks will try that
#462 [04:56] <Tobias_> im am talking to mclhar now
#463 [04:57] <clarjon1> Tobias_: There was no way to know, as you did not direct any statements at him using his name. Please, to prevent confusion, put the name of the person you are talking to in front of your statements to them.
#464 [04:57] <Tobias_> ok oops, whas a bit hyper :/
#465 [04:57] <Tobias_> soz
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#468 [04:58] <Tobias_> left
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#474 [05:11] <marttico> I cant seem to open minecraft_server.1.7.4.exe it doesn't display the gui
#475 [05:11] <Andrio> Use the .jar version instead.
#476 [05:12] <marttico> I already tried that.
#477 [05:12] <Andrio> Did it work?
#478 [05:12] <marttico> Nope
#479 [05:13] <marttico> I tried reinstalling Java
#480 [05:13] <Andrio> What happened?
#481 [05:13] <marttico> Didnt work
#482 [05:14] <marttico> Im now trying the jar version again
#483 [05:14] <marttico> Doesnt work
#484 [05:14] <Andrio> How so?
#485 [05:15] * Corin|Away is now known as Corin
#486 [05:15] <marttico> I dont know it just says C:\Users\Martti Groenen\Desktop\Minecraft>java -Xmx1024M -Xms1024M -jar minecraf t_server.jar nogui.
#487 [05:16] <marttico> I tried it without the dot at the end and it still doesnt work.
#488 [05:16] * kyle___ [kyle___@notlogged] has joined #minecrafthelp
#489 [05:16] <Andrio> Does it work if you double-click on the .jar?
#490 [05:17] <marttico> No.
#491 [05:17] <marttico> and its the version 1.7.4
#492 [05:19] <marttico> Of the minecraft_server.jar.
#493 [05:20] <Andrio> ok.
#494 [05:20] <Andrio> What did you click on before to get the line you posted above?
#495 [05:21] <marttico> A start
#496 [05:21] <marttico> .bat
#497 [05:21] <marttico> with the code
#498 [05:21] <marttico> java -Xmx1024M -Xms1024M -jar minecraft_server.jar nogui
#499 [05:22] <Andrio> Add a new line below that, with the word pause, then try it again.
#500 [05:22] <marttico> Ok
#501 [05:22] <marttico> Its starting...
#502 [05:23] <marttico> It said C:\Users\Martti Groenen\Desktop\Minecraft>java -Xmx1024M -Xms1024M -jar minecraf t_server.jar nogui Exception in thread "main" java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:113) at lm.<init>(SourceFile:50) at net.minecraft.server.MinecraftServer.main(SourceFile:590) Caused by: java.lang.IllegalStateException: failed to create a child event loop at io.netty.uti
#503 [05:23] <marttico> and much more i cant paste everything
#504 [05:24] <marttico> http://pastebin.com/LcLg4ft4
#505 [05:24] <marttico> The pastebin
#506 [05:25] <Andrio> ??> marttico win/HJT
#507 [05:25] <VoxelHead> marttico: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#508 [05:25] <VoxelHead> marttico: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on gist and give us the link.
#509 [05:27] <marttico> What is gist?
#510 [05:27] <Andrio> Basically like Pastebin, but without the ads.
#511 [05:27] <marttico> Ok
#512 [05:27] <marttico> How do i get to it?
#513 [05:27] <Andrio> ??> marttico Gist
#514 [05:27] <VoxelHead> marttico: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
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#517 [05:29] <marttico> Ok thanks it gave an error wich said:"For some reason your system denied write access to the Hosts file
#518 [05:29] <Andrio> Hmm.
#519 [05:29] <marttico> shall i run this as an administrator
#520 [05:29] <Andrio> Yes, do.
#521 [05:29] * bildramer [bildramer@notlogged] has quit. (Ping timeout: 186 seconds)
#522 [05:30] <marttico> It works
#523 [05:30] <marttico> But wait all my private things are in there.
#524 [05:31] * lild [lild@notlogged] has joined #minecrafthelp
#525 [05:31] <marttico> https://gist.github.com/anonymous/6b2dbf692afdff96ee3e
#526 [05:31] <marttico> Here
#527 [05:32] * auvi_q_ [auvi_q_@notlogged] has quit. (Client Quit)
#528 [05:32] <Andrio> Mm, you likely will need to uninstall Hamachi.
#529 [05:32] <marttico> Can i reinstall it after that?
#530 [05:33] <Andrio> Not if it's what's stopping the Minecraft server from working.
#531 [05:33] <marttico> Im trying to uninstall it now.
#532 [05:34] <marttico> it doesnt work. i cant uninstall it.
#533 [05:34] <Andrio> (-_-)
#534 [05:34] * cazzar|Away is now known as Cazzar
#535 [05:35] <marttico> Found it
#536 [05:35] <marttico> I was searching for Hamachi but it was Logmein Hamachi.
#537 [05:35] <Andrio> Ah, yeah.
#538 [05:36] <marttico> Its done.
#539 [05:36] <marttico> still doesnt work
#540 [05:37] <marttico> It now gives the same error.
#541 [05:38] <Andrio> Try restarting the computer.
#542 [05:38] * mclhar [mclhar@notlogged] has quit. (Quit: Web client closed)
#543 [05:38] <marttico> Ok wait can i talk to you again after that?
#544 [05:38] <Andrio> ...yes.
#545 [05:38] <marttico> Ok
#546 [05:38] <marttico> Restarting
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#550 [05:43] <Andrio> ??> marttico scold/PM
#551 [05:43] <VoxelHead> marttico: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#552 [05:44] <marttico> I am Back.
#553 [05:44] <translator99> Hello guys. My Email account was deletetd and therefore i cant log in Minecraft account
#554 [05:46] * Thesuperpear [Thesuperpear@notlogged] has joined #minecrafthelp
#555 [05:46] <Thesuperpear> Hi I have a glitch with pixels on edge of blocks please help me!
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#557 [05:48] <lild> hey so i just downoaded minecraft yesterday and when i open it there is a window with the tumblr page full of updates and various tabs to view your mojang profile and a big play button at the bottom but every time i press it it shuts down and then a new window comes up of the mojang logo and then it goes back to the tumblr page with the play button, can anyone help?
#558 [05:48] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#559 [05:48] <Andrio> lild, is there a crash report?
#560 [05:49] <lild> no
#561 [05:49] <Andrio> ??> lild devconsole
#562 [05:49] <VoxelHead> lild: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#563 [05:49] <VoxelHead> lild: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#564 [05:49] <translator99> Hello guys. My Email account was deletetd and therefore i cant log in Minecraft account CAN SOMEBODY HELP ME PLEASE
#565 [05:49] <Andrio> translator99, do you have your transaction ID? Don't post it here.
#566 [05:50] <translator99> where i find this ID ?
#567 [05:50] <Andrio> ??> translator99 transactionID
#568 [05:50] <translator99> in my paybal account ?
#569 [05:50] <VoxelHead> translator99: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#570 [05:50] <translator99> and then ?
#571 [05:50] <translator99> when i have this ID
#572 [05:51] <lild> okay thanks
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#574 [05:52] * ane200055[Offline] is now known as ane200055
#575 [05:52] <Andrio> translator99, email Mojang about your problem, and include the ID in the message. They can fix it for you.
#576 [05:52] <Andrio> ??> translator99 Mojang/email
#577 [05:52] <VoxelHead> translator99: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#578 [05:52] <translator99> ok
#579 [05:53] <translator99> then my minecraft account will regist on a ohter email adress ?
#580 [05:53] <Andrio> Also, include your old email address and new email address.
#581 [05:54] <translator99> ok thank you
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#591 [06:04] <marttico> I downloaded the Minecraftserver and it doesnt work
#592 [06:04] <marttico> it doesnt display the gui
#593 [06:06] <marttico> I already tried uninstalling LogMeIn Hamachi.
#594 [06:06] * Artur [Artur@notlogged] has joined #minecrafthelp
#595 [06:06] * Artur is now known as Andrio
#596 [06:07] <kumasasa> marttico: that's a known bug, see https://mojang.atlassian.net/browse/MC-32850 . simply use the JAR version instead of the exe version
#597 [06:07] <marttico> I already tried that
#598 [06:07] <kumasasa> try to start with java.exe -Xmx2G -Xms2G -jar minecraft_server.jar --nogui
#599 [06:08] <marttico> Ok
#600 [06:08] <marttico> with pause at the end?
#601 [06:08] <kumasasa> marttico: of course there is no gui, but a console window where you can type commands
#602 [06:08] <marttico> that doesnt display the normal text
#603 [06:09] <kumasasa> what does it display ?
#604 [06:09] <marttico> Nothing
#605 [06:09] <kumasasa> the console window is empty ?
#606 [06:10] * Bas [Bas@notlogged] has joined #minecrafthelp
#607 [06:10] <kumasasa> does it open a console window ? does it close immidiately ?
#608 [06:10] <Bas> Hoi]
#609 [06:11] <marttico> Im just going to copy it
#610 [06:11] <marttico> C:\Users\Martti Groenen\Desktop\Minecraft>java.exe -Xmx1G -Xms1G -jar minecraft_ server.jar --nogui
#611 [06:11] <Bas> Can some1 help me with the, '' bad video card drivers' error?
#612 [06:11] <marttico> My computer cant handle 2 gigabytes
#613 [06:11] <kumasasa> marttico: ok, but what happens with 1G ?
#614 [06:11] * obenkas [obenkas@notlogged] has joined #minecrafthelp
#615 [06:11] <marttico> This https://gist.github.com/anonymous/b7af64354ba34e7577aa
#616 [06:12] <kumasasa> marttico: aha. firewall / antivirus or similar issue
#617 [06:13] <marttico> I just have Avast antivirus and my firewall. Wait im going to check that
#618 [06:13] <marttico> But what do i have to change in Firewall?
#619 [06:13] <marttico> The inbound rules or outbound rules
#620 [06:13] * abrahanfer [abrahanfer@notlogged] has joined #minecrafthelp
#621 [06:14] <kumasasa> ??> Bas win/DXDiag/bat
#622 [06:14] <VoxelHead> Bas: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on https://gist.github.com. Copy the URL you are sent to, and paste it to us.
#623 [06:14] <obenkas> i just bought miniraft and doownloaded it, but i can't install the program
#624 [06:14] <VoxelHead> Bas: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#625 [06:15] <kumasasa> marttico: dunno. the firewall may prevent opening a connection on localhost:
#626 [06:15] <Bas> What does that link do?
#627 [06:15] * wildc4rd [wildc4rd@notlogged] has quit. (Ping timeout: 380 seconds)
#628 [06:15] <kumasasa> Bas collect information about your graphics card specs to tell you what driver you need
#629 [06:15] <Bas> I've got a radeon x600/x550 series
#630 [06:15] <kumasasa> bas what OS ?
#631 [06:16] <Bas> windows 7
#632 [06:16] <Bas> 64 bits
#633 [06:16] <kumasasa> bas: standby
#634 [06:16] <marttico> Im trying to run the server without the firewall
#635 [06:16] * Kitar|st_ [Kitar|st_@notlogged] has joined #minecrafthelp
#636 [06:16] <Bas> ?
#637 [06:17] <kumasasa> bas: download & install that http://www2.ati.com/drivers/10-2_legacy_vista32-64_dd_ccc.exe
#638 [06:17] <Bas> thats vista r ight?
#639 [06:17] <Bas> right?
#640 [06:17] <kumasasa> bas : same link for win7-64
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#642 [06:18] <Bas> okej good
#643 [06:18] <Bas> but i have the most recent update for my video card already
#644 [06:18] <marttico> It still doesnt work without firewall on.
#645 [06:19] <Bas> do you mean this part of the site? http://support.amd.com/en-us/download
#646 [06:19] <kumasasa> bas : yes
#647 [06:20] <Bas> I tried that several times
#648 [06:20] <kumasasa> marttico: try to disable temporarily the antivirus
#649 [06:20] <marttico> Ok
#650 [06:20] <Bas> I can't find my video card there
#651 [06:20] <kumasasa> bas: desktop graphics ->Radeon x-series -> x600
#652 [06:21] <kumasasa> or "Radeon X6xx series"
#653 [06:21] <Bas> Okej cool
#654 [06:21] <Bas> But my video card is x600/x550
#655 [06:21] * Tencys [Tencys@notlogged] has joined #minecrafthelp
#656 [06:22] <Tencys> hello
#657 [06:22] <marttico> It still doesnt work.
#658 [06:22] <Tencys> what is fatal error ?
#659 [06:22] <kumasasa> bas the lower case xx in X6xx mean any number, so X600 fits in x6xx
#660 [06:22] <Bas> okej thanx
#661 [06:22] <kumasasa> marttico: out of ideas. maybe s/o else may take over here
#662 [06:22] <marttico> Ok.
#663 [06:23] <Bas> And at my dad's house, i have played minecraft already
#664 [06:23] <Bas> can i get my area back on this pc?
#665 [06:24] <Andrio> If you still have access to the PC at your dad's house, yes.
#666 [06:24] <Bas> cool how?
#667 [06:24] <Bas> just copy the data folder or something?
#668 [06:24] <kumasasa> bas: simply copy the folder .minecraft/saves/<WORLDNAME>/ to a stick and do that on your pc the other way round
#669 [06:24] <Bas> cool
#670 [06:24] <Bas> Whats a CTCP version?
#671 [06:24] * GKDPickachu [GKDPickachu@notlogged] has joined #minecrafthelp
#672 [06:25] <Andrio> Ignore that.
#673 [06:25] <Bas> ok..
#674 [06:25] <marttico> Does anyone else know how to fix the minecraft server thing?
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#676 [06:25] <GKDPickachu> Não recebo o e-mail separado que falam no recibo
#677 [06:26] <Bas> And kumassa, do i need to replace the software of my video card
#678 [06:26] <Bas> Or is that an automatic prosess
#679 [06:26] <GKDPickachu> Ok muito obrigado
#680 [06:26] <marttico> When i run my server i cant see the giu and it doesnt work even with the .exe
#681 [06:27] <abrahanfer> I recently bought a copy of minecraft through my Paypal account, but I can only Play Demo. In my Mojang profile doesn't appear my copy of minecraft in "My Games" section. I can logging in client with my e-mail and pass, but only get a (default) profile. As if I had not bought a copy of game.
#682 [06:27] <GKDPickachu> ok
#683 [06:27] <marttico> When i run my server i cant see the giu and it doesnt work even with the .exe
#684 [06:28] <marttico> does anyone know the problem?
#685 [06:28] <marttico> And how to solve it?
#686 [06:30] <obenkas> i can not install minecraft, can somebody help me?
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#688 [06:32] <Bas> Kumasasa??!
#689 [06:32] <Bas> Thanx you it worked
#690 [06:32] <Bas> Thanx a lot
#691 [06:32] <Bas> Have a nice day bye
#692 [06:32] <kumasasa> ok. fine.
#693 [06:32] <kumasasa> bye
#694 [06:32] <marttico> I cant run the 1.7.4 version of Minecraft on my pc.
#695 [06:32] <Bas> merry christmas
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#697 [06:33] <marttico> Merry christmas to ALL of you.
#698 [06:33] <marttico> ...............................................................................
#699 [06:35] <marttico> I cant run the 1.7.4 version of Minecraft server on my computer. I have Windows 7 and 32 bit windows installation.
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#701 [06:36] <marttico> Am i the only one online?
#702 [06:36] * BRITISHGAMER [BRITISHGAMER@notlogged] has joined #minecrafthelp
#703 [06:37] <marttico> Lucky me i have other games.
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#705 [06:40] <BRITISHGAMER> so i have different passwords for my minecraft and mojang accounts which used to make remembering them rather difficult.i decided to change them to be the same to make my life easier, now i have just got a new laptop so i needed to sign into my minecraft again anyway, i singed into mojang easily and remembered my password but for some reason i cannot get into my minecraft account. i tried every password i knew i used until i nearly went insane an
#706 [06:40] <BRITISHGAMER> go to my email for someunknown eason
#707 [06:41] <BRITISHGAMER> i then decided to make a new minecraft account and keep my old mojang one
#708 [06:41] * FR^2 [FR^2@notlogged] has joined #minecrafthelp
#709 [06:41] <BRITISHGAMER> but for some reason when i try to sign my mojang account into the create an account system at minecraft.com it says that my mojang account doesnt exist
#710 [06:42] <BRITISHGAMER> so i again went back to mijang and reset my passoword again and checked my email on mojang
#711 [06:42] <BRITISHGAMER> it all is the same as i signed up with, so i tried again and it still says my mojang account doesnt exist
#712 [06:43] <BRITISHGAMER> is there any way i can acces my minecraft account through mojang?
#713 [06:43] <BRITISHGAMER> sorry for the long explanation
#714 [06:43] <Andrio> minecraft.com?
#715 [06:43] <BRITISHGAMER> minecraft.net sorry
#716 [06:43] * little_smith01 [little_smith01@notlogged] has joined #minecrafthelp
#717 [06:44] <Andrio> ??> BRITISHGAMER login/throttle
#718 [06:44] <VoxelHead> BRITISHGAMER: Your login is being throttled, which will prevent you from logging in.
#719 [06:44] <VoxelHead> BRITISHGAMER: You will have to wait 3 hours without logging in for it to reset.
#720 [06:44] <little_smith01> brought minecraft for my son yesterday got email to confirm so but cant get to download it
#721 [06:45] <BRITISHGAMER> ?? throttled?
#722 [06:45] <Andrio> little_smith01, https://minecraft.net/download
#723 [06:45] <Andrio> BRITISHGAMER, yes.
#724 [06:45] <BRITISHGAMER> what the hell is throttled?
#725 [06:46] <Andrio> BRITISHGAMER, if you've tried and failed to log in too many times too quickly, it won't let you log in again for three hours. That's to prevent 'brute force' guessing of passwords.
#726 [06:46] <BRITISHGAMER> ahh, cheers, that may be it
#727 [06:47] <BRITISHGAMER> it was very strange that my mojang wasnt being recongiesd though, will the throttle affect that?
#728 [06:47] <Andrio> I'm not sure.
#729 [06:48] <BRITISHGAMER> ohh well thanks anyway, i will try again in three hours
#730 [06:48] <Andrio> o/
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#733 [06:56] <little_smith01> that really hasnt helped all i want is to get the game i have paid for do u have a number i can ring plz
#734 [07:02] <little_smith01> still cant download game just says no new up grades but still cant get on game
#735 [07:03] <Andrio> little_smith01, you downloaded the Minecraft.exe?
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#737 [07:03] <little_smith01> i have but its not letting me open it for game
#738 [07:04] <Bas> Hey, my minecraft is very slow, what are the best settings to make it fast?
#739 [07:04] <Andrio> little_smith01, can you log in and then click Play?
#740 [07:04] <Bas> yea
#741 [07:04] <Bas> just lagg in the game
#742 [07:04] <little_smith01> just says play demo
#743 [07:04] <Bas> it feels likes 3 fps
#744 [07:04] <Andrio> Bas, Fast graphics, smooth lighting off, no resource pack unless your computer can handle it.
#745 [07:05] <Andrio> And have as few other programs running as possible
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#747 [07:05] * cazzar|Away is now known as Cazzar
#748 [07:06] <Bas> and render distance?
#749 [07:06] <Andrio> Ah, yes, you'll want to lower that.
#750 [07:06] <Bas> and max frame?
#751 [07:06] <Andrio> That shouldn't make much difference.
#752 [07:07] <Andrio> As long as it's set at 30 FPS or above.
#753 [07:07] <Bas> In what do i need to chance that?
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#755 [07:07] <Bas> I got 10 now
#756 [07:07] <Bas> what do you advice me?
#757 [07:07] <Andrio> ...yeah, set it to 60 FPS.
#758 [07:08] <little_smith01> just says play demo well is that wot i need to do or not
#759 [07:08] <Andrio> little_smith01, did you choose a profile name?
#760 [07:08] <Bas> I mean render distance
#761 [07:08] <Bas> not fps
#762 [07:08] <Andrio> oh.
#763 [07:08] <little_smith01> thought it was this that i am using now
#764 [07:09] <Andrio> Your nickname on IRC is separate from your Minecraft account.
#765 [07:09] <Andrio> You should have gotten an email with instructions to choose a profile name; did you?
#766 [07:10] <little_smith01> ok well it could be another name i can think about. didnt think it would be so hard to get this game
#767 [07:11] <little_smith01> no just email saying in have paid
#768 [07:12] <Andrio> Did you check your spam folder?
#769 [07:12] <little_smith01> no will try now. fingers crossed ty
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#771 [07:16] <little_smith01> have checked and nothing in my spam mail
#772 [07:18] <little_smith01> paid by paypal i have email for that
#773 [07:19] * thesuperpear [thesuperpear@notlogged] has joined #minecrafthelp
#774 [07:19] <abrahanfer> I have the same problem that little_smith01
#775 [07:19] <thesuperpear> hi i have a glitch with pixels on edge of blocks please help me!
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#779 [07:21] <Pixelization> Hey
#780 [07:22] * hohohunter09 is now known as benhunter09
#781 [07:22] <thesuperpear> hi i have a glitch with pixels on edge of blocks please help me!
#782 [07:23] * matt [matt@notlogged] has joined #minecrafthelp
#783 [07:23] <matt> hi, i dont know what it is but my minecraft keeps deleting all my multi player servers so i have to re add them. after like a day they have gone again7
#784 [07:23] <Pixelization> I am having an error on this server: pixelization.minecraft.to | Some of you will know this eror. Somehow, when I try destroying a block, it will say: "You do not have permission to interact with ____ " I have EssentialsAntiBuild, Worldguard and Modifyworl installed. If you need to see the server before helping me, feel free to do so. Thanks in advance
#785 [07:24] <thesuperpear> someone?
#786 [07:24] <Pixelization> TheSuperPear
#787 [07:24] <thesuperpear> yes
#788 [07:24] <thesuperpear> what?
#789 [07:24] <Pixelization> What is the pixel Glitch like?
#790 [07:24] <little_smith01> still cant download game that in have paid for i have checked my spam and looked on downloads and will only let me play demo now i am getting cross because i have paid for this game and no one can help
#791 [07:24] <Pixelization> Im an expert with pixels, look at my name haha
#792 [07:24] <thesuperpear> white pixels only on edges of blocks
#793 [07:24] <Pixelization> Do you use a texturepack
#794 [07:25] <thesuperpear> yes
#795 [07:25] <Pixelization> @littlesmith Send an Email to Mojang Support
#796 [07:25] <matt> which one?
#797 [07:25] <thesuperpear> fathful
#798 [07:25] <Pixelization> Which one TheSuperPear
#799 [07:25] <thesuperpear> faithful
#800 [07:25] <matt> i use that to
#801 [07:25] <Pixelization> K
#802 [07:25] <Pixelization> Have you tried reinstalling it?
#803 [07:25] <thesuperpear> 32x32
#804 [07:25] <matt> yup
#805 [07:25] <thesuperpear> reinstalling what?
#806 [07:26] <Pixelization> The texturepack
#807 [07:26] * duckrustler [duckrustler@notlogged] has joined #minecrafthelp
#808 [07:26] <thesuperpear> no
#809 [07:26] <little_smith01> i have still waiting to hear but i do unstand its xmas and all so will get in touch with paypal and see what they can do
#810 [07:26] <Pixelization> Try that, or see if the texturepack is on the newest version of MineCraft
#811 [07:26] <thesuperpear> listen
#812 [07:27] <Pixelization> If that doesn't help, try downloading this: http://www.games-utilities.com/mcpatcher-hd-fix-for-minecraft-1-4-5/
#813 [07:27] <thesuperpear> i know some who have this too
#814 [07:27] * Sharayaha [Sharayaha@notlogged] has joined #minecrafthelp
#815 [07:27] <Pixelization> LITTLESMITH
#816 [07:27] <thesuperpear> help?
#817 [07:27] <Pixelization> Try sending an email to support@mojang.com
#818 [07:27] <thesuperpear> me?
#819 [07:27] <little_smith01> so u want me try that link
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#821 [07:27] <Pixelization> No
#822 [07:28] <duckrustler> Hi I've just got minecraft for my son, never used it before so not really sure how it works but after logging out then logging back in, when I press the play button on the main page I get a screen open up which is black, after about 5 seconds the screen closes and then nothing!
#823 [07:28] <Pixelization> @Duckrustler
#824 [07:28] <duckrustler> yeap
#825 [07:28] <thesuperpear> someone can help me?
#826 [07:28] <Pixelization> @Duckrustler Have ou installed any mods, etc.?
#827 [07:29] <thesuperpear> its really ruind my minecraft please!
#828 [07:29] <duckrustler> not that I'm aware of this should be a fresh in
#829 [07:29] <duckrustler> sorry install
#830 [07:29] <Pixelization> @Duckrustler Did you havee internet at that time? Try clicking on "New Profile" "Use Newst Version" and click save profile
#831 [07:29] <Pixelization> I have to go now
#832 [07:29] <Pixelization> @ALL BYE
#833 [07:29] <thesuperpear> !
#834 [07:29] <thesuperpear> please
#835 [07:29] <Sharayaha> hi i sent a help request and i have no clue how to access the ticket? need help with my own help request. lol
#836 [07:29] <thesuperpear> help
#837 [07:29] <Sharayaha> xD
#838 [07:30] <duckrustler> ok thanks I'll try that now
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#845 [07:32] <RAVF4> hi, I just tried to pay using credit card and the transaction would not proceed. Now I dont know what to do now. Can any body help?
#846 [07:32] <duckrustler> ok I've tried that and the same thing is happening
#847 [07:32] <Pixelization> Hmmmm
#848 [07:33] <Pixelization> Do you know how to navigate to your .minecraft folder?
#849 [07:33] <duckrustler> @RAVF4 try using google chrome, if you're using IE I had the same issue 20 mins ago
#850 [07:33] <duckrustler> @Pixel I do know %APPDATA%
#851 [07:33] <BlueJayDragon> Anyone know how I can fix the error "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"?
#852 [07:33] <Pixelization> @DuckRustler Has your son played yet?
#853 [07:33] <RAVF4> ok I will try it on google chrome.. thanks guys
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#855 [07:34] <Pixelization> @DuckRustler Has your son played yet?
#856 [07:34] <duckrustler> he did a while ago, then he added in some mod which caused a failure, so we took everything off, this is a clean install
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#859 [07:34] <duckrustler> ok so I'm in the .minecraft folder now
#860 [07:35] * Artur is now known as Andrio
#861 [07:35] <Pixelization> Hmmm... you might try trashing everything again? Thats the only thing I can still think of
#862 [07:35] <duckrustler> ok cool I can give it a go
#863 [07:35] <c0r33m> password/email reset played some time ago (1 or 2 years) cant login into email account
#864 [07:35] <Pixelization> @DuckRustler I need to leave now. Send me a mail at calhobbes285@gmail.com if you need any more help
#865 [07:35] <BlueJayDragon> Anyone know how I can fix the error "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"?
#866 [07:36] <duckrustler> ok thanks
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#870 [07:37] <bd_ralien> hey man
#871 [07:40] <duckrustler> that didn't work, anyone else have an idea ?
#872 [07:43] * AWAB_G4MING [AWAB_G4MING@notlogged] has joined #minecrafthelp
#873 [07:43] <AWAB_G4MING> If anyone can help me Fixing My Port.... i Cant join Hamatchi servers and People cant join Mine :(
#874 [07:43] <clarjon1> ??> AWAB_G4MING fubar/hamachi
#875 [07:43] <VoxelHead> AWAB_G4MING: Hamachi has been squatting on an IANA-allocated IP block (25.0.0.0/8). As such, Hamachi fundamentally conflicts with the internet itself. Concordantly, #Minecrafthelp will neither condone, support, nor assist with server network issues for hosts using Hamachi for connectivity.
#876 [07:43] <VoxelHead> AWAB_G4MING: If you are using Hamachi, use a different solution such as proper port forwarding, or a VPN.
#877 [07:44] <AWAB_G4MING> i didnot get it
#878 [07:44] <clarjon1> AWAB_G4MING: No help with Hamachi here.
#879 [07:45] <clarjon1> AWAB_G4MING: Hamachi bad, does things it's not allowed to do. Exposes your computer and is a security risk.
#880 [07:45] <AWAB_G4MING> Really... if there is another way to play with my friends without public servers??
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#882 [07:45] <clarjon1> port forwarding :)
#883 [07:46] <clarjon1> AWAB_G4MING: Learn how to use the port forwarding feature on your router
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#885 [07:46] <AWAB_G4MING> Whats the proplem then? is the the port?
#886 [07:47] <AWAB_G4MING> is it the port*
#887 [07:48] <AWAB_G4MING> Because On my other laptop it works..(the same Internet)
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#890 [07:50] <AWAB_G4MING> If anyone can help me Fixing My Port.... i Cant join Hamatchi servers and People cant join Mine :(
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#896 [07:55] <momo28> hi ?
#897 [07:55] <momo28> is here admin ?
#898 [07:56] <momo28> i can not play minecraft :( i buy minecraft premium but i can play demo mode ?
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#908 [08:08] <Marketboy> Hello, I/m struggling to launch Minecraft which I've just bought for my son. I get the Launcher with a big "Play" button at the bottome but when I press it I get an error. Any ideas anyone ?? Error to follow:
#909 [08:08] <Marketboy> Pixel format not accelerated
#910 [08:09] <h0us3cat> https://help.mojang.com/customer/portal/articles/928791-problematic-frame-or-pixel-format-not-accelerated
#911 [08:10] <Marketboy> ---- Minecraft Crash Report ----
#912 [08:10] <Syer> Marketboy: Do not post crash reports in this channel, instead use pastebin
#913 [08:10] <Syer> ??> Marketboy gist
#914 [08:10] <VoxelHead> Marketboy: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
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#917 [08:13] <Ben123> Everytime i log into a minecraft server, the game crashes, and shows a blue screen. This also happens with single player. WHat can i do to fix this?
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#921 [08:17] <magnacharge235> Hi. I've just bought the game minecraft and don't know how to change to creative mode.
#922 [08:17] <magnacharge235> Can someone help? It was installed as in survival mode.
#923 [08:17] <magnacharge235> Please?
#924 [08:17] <Ben123> Everytime i log into a minecraft server, the game crashes, and shows a blue screen. This also happens with single player. WHat can i do to fix this?
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#929 [08:34] * thesuperpear [thesuperpear@notlogged] has joined #minecrafthelp
#930 [08:34] <thesuperpear> hi i have a glitch with pixels on edge of blocks please help me!
#931 [08:36] <thesuperpear> help?
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#935 [08:39] <kumasasa> thesuperpear: can you make a screenshot, upload it to http://imgur.com and provide the link ?
#936 [08:39] <thesuperpear> how to do it?
#937 [08:39] <thesuperpear> how to upload?
#938 [08:40] <thesuperpear> i dont really know how
#939 [08:41] * TrojanWinlock [TrojanWinlock@notlogged] has joined #minecrafthelp
#940 [08:41] <Grum> thesuperpear: try reading the topright of the page
#941 [08:41] * brian [brian@notlogged] has joined #minecrafthelp
#942 [08:41] <thesuperpear> can you search the internet: "minecraft pixels on edge of blocks"?
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#944 [08:41] <thesuperpear> please
#945 [08:42] <Andrio> Why don't you do that?
#946 [08:42] <thesuperpear> beacause i dont know how
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#948 [08:43] <thesuperpear> help?
#949 [08:43] * Myribox [Myribox@notlogged] has joined #minecrafthelp
#950 [08:43] <Myribox> hello
#951 [08:44] <Grum> thesuperpear: we cant help unless you show your problem
#952 [08:44] * TrojanWinlock [TrojanWinlock@notlogged] has quit. (Ping timeout: 202 seconds)
#953 [08:44] <thesuperpear> so wait
#954 [08:45] <thesuperpear> i just dont know how to upload
#955 [08:45] <Andrio> ??> thesuperpear Imgur
#956 [08:45] <VoxelHead> thesuperpear: Imgur is an image hosting website at http://www.imgur.com/ where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#957 [08:46] <thesuperpear> how to see my image?
#958 [08:47] <Grum> read the line above
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#960 [08:47] <thesuperpear> ok so i have the photo now what?
#961 [08:47] <Grum> read the line above, the last part of the long sentence
#962 [08:48] <thesuperpear> i dont know
#963 [08:48] <Grum> you do not know what?
#964 [08:48] <thesuperpear> how to upload
#965 [08:48] <Grum> ??> thesuperpear Imgur
#966 [08:48] <VoxelHead> thesuperpear: Imgur is an image hosting website at http://www.imgur.com/ where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#967 [08:48] <thesuperpear> computer or web?
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#970 [08:49] <Grum> where are you uploading from? :)
#971 [08:49] <Grum> your computer right?
#972 [08:49] <thesuperpear> imgur
#973 [08:49] <Grum> *FROM* not *to*
#974 [08:49] <thesuperpear> my pc
#975 [08:49] <Grum> whooo
#976 [08:50] <thesuperpear> so?
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#978 [08:50] <GT4-2> would be nice to see "Minecraft Pocket Editon (2nd account)" on google play ... that way i can purchase both (normal and the 2nd) .. 1 for each device as I can't purchase 2 items under the same google account .. both my kids are under 13 and google won't allow them to sign up for account. please help as they keeps begging me for it heh
#979 [08:50] <thesuperpear> what to do?
#980 [08:50] <Grum> btw, by now you could have either tried both options *or* actually read the instructions and not be needing to ask questions :D
#981 [08:51] <Grum> GT4-2: so why not share the same account if there is only 1 device
#982 [08:51] <thesuperpear> look
#983 [08:51] <Cazzar> Grum: If I am reading correctly, there are 2 devices in that
#984 [08:51] <thesuperpear> i dont know what to do and how to do it
#985 [08:52] <GT4-2> Grum, so i buy 1 from google play .. install on both tablet .. they can play at same time?
#986 [08:52] <GT4-2> 2 tablets
#987 [08:52] <Grum> so why not two accounts? :)
#988 [08:52] <Cazzar> GT4-2: i can test that for you
#989 [08:52] <thesuperpear> i see
#990 [08:52] <thesuperpear> i guess i just have to quit minecraft
#991 [08:53] <GT4-2> 2 accounts .. how? google only allow 1 purchases .. unless u allow me to create 2 users
#992 [08:53] <Grum> thesuperpear: that, or read the instructions :D
#993 [08:53] <GT4-2> yes please Cazzar
#994 [08:53] <Myribox> Hi why is my name taked ? its impossible that soemone picked my name
#995 [08:53] <Grum> GT4-2: hmm i am not 100% sure how the pocketedition works
#996 [08:53] <thesuperpear> what instrucions?
#997 [08:53] <Cazzar> Just need to install MCPE on my phone
#998 [08:53] <GT4-2> ok Grum
#999 [08:53] * aggropfanne [aggropfanne@notlogged] has joined #minecrafthelp
#1000 [08:53] <Grum> but dont you have a seperate account?
#1001 [08:53] <Cazzar> thesuperpear: scroll up
#1002 [08:53] <GT4-2> only have 1 google account
#1003 [08:53] <Grum> I mean, you have to login in the game onto your mojang account?
#1004 [08:54] <GT4-2> my main .. no other account
#1005 [08:54] <thesuperpear> account issious?
#1006 [08:54] <GT4-2> not created one yet. . planning to purchase one .. but i just thought about how to use it on a 2nd tablet at the same time .. i know it wouldn't allow that but how to purchase a second account if google said that i've already purchased it
#1007 [08:55] <aggropfanne> hello i can´t login to my account can someone help me ?
#1008 [08:55] <thesuperpear> this glitch is horrible
#1009 [08:55] <thesuperpear> and im not the only one
#1010 [08:55] <Cazzar> thesuperpear: try updating graphics drivers
#1011 [08:55] <Myribox> if i login on mc.net i'am Myribox an i try to buy the game and if i login in mojang than is my user name taked so i can't take my name beacos is taked by my
#1012 [08:56] <thesuperpear> they all up to date
#1013 [08:56] <thesuperpear> im using nvidia
#1014 [08:56] <Grum> thesuperpear: hm i'm still not 100% sure hehe
#1015 [08:56] * nopol10 [nopol10@notlogged] has joined #minecrafthelp
#1016 [08:56] <Cazzar> thesuperpear: I use Nvidia too and no visual artifacting for me, which card and driver version?
#1017 [08:57] <thesuperpear> gtx 760
#1018 [08:57] <Cazzar> Driver version, you should be able to get it from Geforce experiance
#1019 [08:57] <Grum> thesuperpear: just show the screenshot :/
#1020 [08:57] <thesuperpear> geforce r331
#1021 [08:57] <thesuperpear> game ready driver
#1022 [08:58] <Cazzar> 331.90?
#1023 [08:58] <thesuperpear> no
#1024 [08:58] <thesuperpear> just 331
#1025 [08:58] * bl0m1 [bl0m1@notlogged] has joined #minecrafthelp
#1026 [08:58] <thesuperpear> thats the newest one
#1027 [08:58] <Cazzar> Bah
#1028 [08:58] <Grum> we still have no idea how it looks thesuperpear
#1029 [08:58] * Mozoa is now known as Mozoa|away
#1030 [08:58] <Cazzar> Grum: I have a vague idea of what it could be
#1031 [08:59] <Grum> oh me too, but i want to see it
#1032 [08:59] * Shadorc [Shadorc@notlogged] has joined #minecrafthelp
#1033 [08:59] <Grum> ??> thesuperpear Imgur
#1034 [08:59] <VoxelHead> thesuperpear: Imgur is an image hosting website at http://www.imgur.com/ where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1035 [08:59] <Grum> *FOLLOW* The instructions ^^
#1036 [08:59] <thesuperpear> like white dots on edge of block that appear and disappear when you moving the camera or wailking
#1037 [08:59] <Grum> it seriously cannot go wrong then :P
#1038 [08:59] <thesuperpear> *walking
#1039 [08:59] <Shadorc> Hello !
#1040 [09:00] <thesuperpear> its even in the bugtracker
#1041 [09:00] <Cazzar> Grum: that was what I thought it would be, its an AA problem :P
#1042 [09:00] <Grum> thesuperpear: so give us the url on the bugtracker
#1043 [09:00] <Grum> give us *something* :p
#1044 [09:01] <thesuperpear> ok
#1045 [09:01] * bl0m1 [bl0m1@notlogged] has quit. (Ping timeout: 186 seconds)
#1046 [09:01] <GT4-2> Cazzar : how's the test?
#1047 [09:02] <Shadorc> I've a problem to play Minecraft, when i'm logged, the game launchs but nothing displays. My java ios up to date and my graphics cards too. I don't understand
#1048 [09:02] <Cazzar> GT4-2: Trying to clear space
#1049 [09:02] <GT4-2> ok
#1050 [09:02] <GT4-2> i go make cuppa .. brb few mins
#1051 [09:02] <thesuperpear> https://mojang.atlassian.net/browse/MC-1794
#1052 [09:03] <thesuperpear> thats the url
#1053 [09:03] <Myribox> can you reset my account Myribox
#1054 [09:04] <thesuperpear> grum?
#1055 [09:04] <Cazzar> Its a seriously minor bug: http://www.geforce.com/drivers/results/70737
#1056 [09:04] <thesuperpear> what?
#1057 [09:04] <Cazzar> Myribox: can you get a log of the "Developers Console tab" and paste it here
#1058 [09:04] * Myribox [Myribox@notlogged] has quit. (Quit: Web client closed)
#1059 [09:04] <Cazzar> thesuperpear: update your drivers, that is 331.93
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#1061 [09:05] <thesuperpear> and this will fix it?
#1062 [09:05] <Cazzar> Potentially
#1063 [09:05] * michael244888 [michael244888@notlogged] has joined #minecrafthelp
#1064 [09:05] <Grum> thesuperpear: without a screenshot i cant do much tbh
#1065 [09:05] <thesuperpear> i posted the url
#1066 [09:06] <thesuperpear> https://mojang.atlassian.net/browse/MC-1794
#1067 [09:06] * bl0m1 [bl0m1@notlogged] has joined #minecrafthelp
#1068 [09:06] <Grum> that one has 4-5 different problems clumped into one
#1069 [09:06] <thesuperpear> please see it
#1070 [09:06] <Grum> what exactly of it?
#1071 [09:06] * izzy_ [izzy_@notlogged] has joined #minecrafthelp
#1072 [09:06] <GT4-2> back...
#1073 [09:06] <thesuperpear> the url
#1074 [09:06] <michael244888> my minecraft want late me get in to a server
#1075 [09:06] <Grum> give me a screenshot on that page that reflects the problems you have
#1076 [09:07] <Grum> michael244888: and what does it tell you?
#1077 [09:07] <thesuperpear> thats exacly what i have
#1078 [09:07] <Grum> thesuperpear: start reading what i say .. this is getting tiresome
#1079 [09:07] <izzy_> crash error after clicking play
#1080 [09:07] <thesuperpear> this is the bugtracker
#1081 [09:08] <Grum> ??> izzy_ devconsole
#1082 [09:08] <VoxelHead> izzy_: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#1083 [09:08] <VoxelHead> izzy_: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#1084 [09:08] <izzy_> how do you copy the screen lol
#1085 [09:08] <Grum> thesuperpear: link to a screenshot that reflects your problem
#1086 [09:09] <Cazzar> GT4-2: You can just fine!
#1087 [09:09] * Elias [Elias@notlogged] has joined #minecrafthelp
#1088 [09:09] <Grum> izzy_: rightclick on the text and it should give you an option to copy
#1089 [09:09] <michael244888> failed to connect to servir
#1090 [09:09] <thesuperpear> wait
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#1092 [09:09] <Grum> michael244888: on all servers?
#1093 [09:09] <GT4-2> Cazzer : at the same time? .. i've not installed it before .. but will it allow them to create username for each?
#1094 [09:09] <thesuperpear> https://mojang.atlassian.net/secure/attachment/19719/1.4.7.png
#1095 [09:09] <thesuperpear> thats it
#1096 [09:10] <thesuperpear> https://mojang.atlassian.net/secure/attachment/19724/1.4.7%20more%20severe.png
#1097 [09:10] <michael244888> i have not tried no outher
#1098 [09:10] <Grum> thesuperpear: that is normal and expected
#1099 [09:10] <thesuperpear> whats you mean?
#1100 [09:10] <Grum> and the second one should be fixed
#1101 [09:11] <thesuperpear> how fixed?
#1102 [09:11] <Grum> thesuperpear: that second one was fixed quite some time ago
#1103 [09:11] <thesuperpear> i updating my driver now
#1104 [09:11] <thesuperpear> i use 1.7.2
#1105 [09:11] <thesuperpear> minecraft version
#1106 [09:11] <Grum> why not the last one?
#1107 [09:11] * izzy_ [izzy_@notlogged] has quit. (Quit: Web client closed)
#1108 [09:12] <thesuperpear> beacause they changed the water a bit
#1109 [09:12] * Daemon [Daemon@notlogged] has joined #minecrafthelp
#1110 [09:12] <thesuperpear> its more ugly
#1111 [09:12] <Grum> its more as it was :/
#1112 [09:12] <thesuperpear> and more laggy for me
#1113 [09:12] <Grum> o.O
#1114 [09:12] <Grum> well, it will stay that way
#1115 [09:12] * Elias [Elias@notlogged] has quit. (Ping timeout: 202 seconds)
#1116 [09:13] <thesuperpear> oh
#1117 [09:13] <Daemon> Good morning, Minecrafters.
#1118 [09:13] <thesuperpear> i updated my driver for nothing
#1119 [09:13] <thesuperpear> i was have the same
#1120 [09:13] <thesuperpear> it will harm my computer?
#1121 [09:13] <Cazzar> GT4-2, yep http://imgur.com/fr46m5q
#1122 [09:13] <Cazzar> http://imgur.com/5NHcR6j
#1123 [09:13] <Cazzar> thesuperpear: No
#1124 [09:13] <GT4-2> ok i buy now .. thanks
#1125 [09:14] <thesuperpear> so how to fix it?
#1126 [09:14] <michael244888> yea all servirs
#1127 [09:14] <thesuperpear> the problem?
#1128 [09:14] <Shadorc> Someone can help me ?
#1129 [09:15] <Cazzar> ??devconsole Shadorc
#1130 [09:15] <Cazzar> dammit
#1131 [09:15] <Cazzar> oh
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#1133 [09:15] * auvi_q [auvi_q@notlogged] has quit. (Client Quit)
#1134 [09:15] <Cazzar> ??> Shadorc devconsole
#1135 [09:15] <VoxelHead> Shadorc: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#1136 [09:15] <VoxelHead> Shadorc: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#1137 [09:15] * poppymoomoo [poppymoomoo@notlogged] has joined #minecrafthelp
#1138 [09:15] <thesuperpear> please
#1139 [09:15] * Tails1 [Tails1@notlogged] has joined #minecrafthelp
#1140 [09:16] <Shadorc> But the launcher clauses
#1141 [09:16] <michael244888> my minecraft want lat me get in a server
#1142 [09:16] <Grum> ??> Shadorc launcher/visibility
#1143 [09:16] <thesuperpear> grum?
#1144 [09:16] <Grum> oh drat; wrong one
#1145 [09:16] <Cazzar> Grum: I should learn all of those :P
#1146 [09:16] <thesuperpear> can you help me?
#1147 [09:17] <Grum> ??> Shadorc launcher/open
#1148 [09:17] <thesuperpear> https://mojang.atlassian.net/secure/attachment/23509/gap.jpg
#1149 [09:17] <VoxelHead> Shadorc: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1150 [09:17] <Andrio> One gets used to it. :-P
#1151 [09:17] <thesuperpear> thats exacly my problem
#1152 [09:17] <thesuperpear> well not exacly
#1153 [09:17] <Grum> thesuperpear: no idea, doesn't happen here, does it hapepn op 1.7.4?
#1154 [09:17] <thesuperpear> yes
#1155 [09:17] <GT4-2> Cazzar : fab, many thanks for your time to test for me .. seems to be working now :)
#1156 [09:17] <Grum> thesuperpear: screenshot ....
#1157 [09:17] <thesuperpear> wait
#1158 [09:17] <Grum> stop telling that we have to wait
#1159 [09:17] <Grum> we do nothing else
#1160 [09:17] <thesuperpear> i will give better one
#1161 [09:17] <Grum> just give yours
#1162 [09:18] <thesuperpear> https://mojang.atlassian.net/secure/attachment/24991/2013-03-15_17.07.57.png
#1163 [09:18] <thesuperpear> please
#1164 [09:18] <Shadorc> Ok it's good i give you the devconsole
#1165 [09:18] <Shadorc> Ok it's good i give you the devconsole
#1166 [09:18] * michael244888 [michael244888@notlogged] has left #minecrafthelp
#1167 [09:18] <thesuperpear> thats exacly like my problem
#1168 [09:18] <thesuperpear> https://mojang.atlassian.net/secure/attachment/41697/newsnap.png
#1169 [09:18] <Cazzar> GT4-2: No problems
#1170 [09:18] * michael244888_ [michael244888_@notlogged] has joined #minecrafthelp
#1171 [09:19] <Grum> thesuperpear: those are two different problems, two different ones COMPLETELY
#1172 [09:19] <thesuperpear> so the last one
#1173 [09:19] <thesuperpear> for sure
#1174 [09:19] <Grum> then turn off anisotropic filtering
#1175 [09:19] <thesuperpear> no
#1176 [09:19] <thesuperpear> the one before
#1177 [09:19] <michael244888_> my minecraft want late me get in to a server
#1178 [09:19] <Grum> (or put it at '2 or lower')
#1179 [09:20] <Cazzar> michael244888_: what does it say?
#1180 [09:20] <thesuperpear> https://mojang.atlassian.net/secure/attachment/24991/2013-03-15_17.07.57.png
#1181 [09:20] <thesuperpear> this one please
#1182 [09:20] <Grum> thesuperpear: no idea what causes that
#1183 [09:20] * ShadorcBis [ShadorcBis@notlogged] has joined #minecrafthelp
#1184 [09:20] <thesuperpear> some people told me thats the antialiesing
#1185 [09:20] <michael244888_> feiled to connect to server
#1186 [09:21] <Cazzar> ??> michael244888_ devconsole
#1187 [09:21] <VoxelHead> michael244888_: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#1188 [09:21] <VoxelHead> michael244888_: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#1189 [09:21] <thesuperpear> https://mojang.atlassian.net/secure/attachment/24991/2013-03-15_17.07.57.png
#1190 [09:21] <Grum> thesuperpear: minecraft doesnt use antialiassing, so that must be your driver-settings
#1191 [09:21] <michael244888_> i dont now
#1192 [09:21] <thesuperpear> so what to do?
#1193 [09:21] <Grum> thesuperpear: feel free to stop spamming that image
#1194 [09:21] <ShadorcBis> Ok, so here's my devconsole
#1195 [09:21] <ShadorcBis> https://gist.github.com/anonymous/18709faa6a53bea16a14
#1196 [09:21] <Grum> thesuperpear: no idea
#1197 [09:21] * GT4-2 [GT4-2@notlogged] has quit. (Quit: Web client closed)
#1198 [09:22] <thesuperpear> i turned of af
#1199 [09:22] <Grum> ShadorcBis: that appears to look good; what was the problem you were experiencing?
#1200 [09:22] * michael244888_ [michael244888_@notlogged] has quit. (Client Quit)
#1201 [09:22] <thesuperpear> to turn off my antialiasing?
#1202 [09:22] <thesuperpear> fxaa
#1203 [09:22] <Cazzar> ShadorcBis: Is there anything else
#1204 [09:22] <Grum> thesuperpear: no idea; go look in the settings of your brower
#1205 [09:22] <Morrolan> thesuperpear: There might be settings in your graphic driver's control panel.
#1206 [09:22] * Will_ [Will_@notlogged] has joined #minecrafthelp
#1207 [09:22] <ShadorcBis> No, it's all
#1208 [09:22] <thesuperpear> yeah
#1209 [09:22] <Cazzar> http://www.minecraftforum.net/topic/473175-anti-aliasing-in-minecraft-for-nvidia-users/
#1210 [09:22] <thesuperpear> this one
#1211 [09:22] <Morrolan> E.g. ATI Catalyst center, or NVidia whaddayacallit.
#1212 [09:23] <ShadorcBis> I heard the sound
#1213 [09:23] <ShadorcBis> But no image
#1214 [09:23] <Morrolan> "NVidia GeForce Experience" it is.
#1215 [09:23] <Grum> ShadorcBis: just black?
#1216 [09:23] <thesuperpear> yeah
#1217 [09:23] <thesuperpear> yeah
#1218 [09:23] * poppymoomoo [poppymoomoo@notlogged] has left #minecrafthelp
#1219 [09:23] <ShadorcBis> Not really, I see through the window
#1220 [09:24] <Grum> ShadorcBis: err? :D
#1221 [09:24] * chazzizles [chazzizles@notlogged] has joined #minecrafthelp
#1222 [09:24] <Cazzar> ShadorcBis: as in you can see the stuff behind it?
#1223 [09:24] <Will_> can someone please help me?- when i load up my minecraft it is just bank. It says 1.7.4 at the top next to a picture of a crafting table and i have no idea what to do
#1224 [09:24] <ShadorcBis> Yes
#1225 [09:25] <Grum> ShadorcBis: just for fun, try version 1.7.2
#1226 [09:25] <Grum> ??> ShadorcBis changeversion
#1227 [09:25] <VoxelHead> ShadorcBis: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1228 [09:25] <ShadorcBis> Ok, but i have already test with 1.6.4, same bug
#1229 [09:25] <ShadorcBis> I try with 1.7.2
#1230 [09:25] <Grum> well in that case it is your system :p
#1231 [09:25] <Will_> thanks will try
#1232 [09:26] <ShadorcBis> That worked perfectly but a day, nothing more.
#1233 [09:26] * thesuperpear [thesuperpear@notlogged] has quit. (Quit: Web client closed)
#1234 [09:27] <ShadorcBis> I think it's a bug with the computer :/
#1235 [09:27] <Grum> how do you mean: 'but a day' ?
#1236 [09:28] * Max_ [Max_@notlogged] has quit. (Quit: Web client closed)
#1237 [09:29] * chinito29 [chinito29@notlogged] has joined #minecrafthelp
#1238 [09:29] * An_Angry_Brit [An_Angry_Brit@notlogged] has quit. (Read error: Connection reset by peer)
#1239 [09:30] <Cazzar> Grum: Quick question, is there a list of the commands for VoxelHead?
#1240 [09:30] <ShadorcBis> 1.7.4 had already worked but, a day, nothing more. It's not my computer, I think that they had to download something who caused this bug :/
#1241 [09:30] <ShadorcBis> But I don't find what is it...
#1242 [09:31] * Flixter [Flixter@notlogged] has joined #minecrafthelp
#1243 [09:31] * davidraat [davidraat@notlogged] has joined #minecrafthelp
#1244 [09:31] * davidraat [davidraat@notlogged] has quit. (Network ban)
#1245 [09:31] <ShadorcBis> Java is up to date, graphic card too and i have reinstall Minecraft, nothing works.
#1246 [09:31] <ShadorcBis> Any idea ?
#1247 [09:31] <Flixter> Im Trying To Migrate My Minecraft Account And Mt Old Email Got Hacked So Idk What To Do?
#1248 [09:31] * oerg866 [oerg866@notlogged] has quit. (Ping timeout: 194 seconds)
#1249 [09:31] * oerg866 [oerg866@notlogged] has joined #minecrafthelp
#1250 [09:31] <Wug> ??> Flixter transactionid
#1251 [09:31] <VoxelHead> Flixter: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#1252 [09:32] <Wug> follow those directions to locate your transaction id, then email mojang
#1253 [09:32] <Cazzar> ShadorcBis: Try disabling antivirus.
#1254 [09:32] <Wug> ??> Cazzar index
#1255 [09:32] * bumhunter [bumhunter@notlogged] has joined #minecrafthelp
#1256 [09:32] <VoxelHead> Cazzar: See http://mcfaq.hfbgaming.com/ for a list of FAQ entries. See http://mcfaq.hfbgaming.com/faqdatabase for the full database, with definitions and text.
#1257 [09:32] <VoxelHead> Cazzar: $yfaro has made a more user-friendly interface for accessing entries here: http://bit.ly/11UW7hT
#1258 [09:32] <ShadorcBis> Already tried...
#1259 [09:32] <chinito29> I have downloaded the demo version of minecraft to try it out in my new laptop and I have java 7 but is not working. It says " Could not create the java virtual machine" please help
#1260 [09:32] <bumhunter> hej, hello
#1261 [09:32] <Cazzar> Wug: thanks
#1262 [09:32] <Wug> chinito29: have you tried reinstalling java
#1263 [09:33] <chinito29> no I will try
#1264 [09:34] <bumhunter> can anyone help me, when i start minecraft serwer i got blank log and chat window. and its no text with prepere word
#1265 [09:34] <ShadorcBis> It's very strange... thank you anyway for the help
#1266 [09:34] <Wug> chinito29: uninstall all versions of it that you have, then download the 64 bit windows version (exe) from here: http://www.oracle.com/technetwork/java/javase/downloads/jdk7-downloads-1880260.html
#1267 [09:35] <Andrio> bumhunter, use the .jar version, not the .exe one.
#1268 [09:35] <Wug> ShadorcBis: this sounds like a graphics card driver issue
#1269 [09:35] <Wug> you say you have the latest, but please check anyway
#1270 [09:35] <Wug> ??> ShadorcBis win/dxdiag
#1271 [09:35] <VoxelHead> ShadorcBis: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1272 [09:35] <VoxelHead> ShadorcBis: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#1273 [09:35] <chinito29> Ok thanks
#1274 [09:36] <bumhunter> andrio where i can find jar version of mincraft serwer
#1275 [09:36] <Andrio> It's available at https://minecraft.net/download
#1276 [09:37] <Wug> bumhunter: visit the download page on minecraft.net, click more options, its there somewhere
#1277 [09:37] <bumhunter> ok i see
#1278 [09:37] <bumhunter> i think that for linux and mac
#1279 [09:37] <bumhunter> but i try
#1280 [09:37] <Andrio> https://s3.amazonaws.com/Minecraft.Download/versions/1.7.4/minecraft_server.1.7.4.jar
#1281 [09:38] <bumhunter> thank you
#1282 [09:38] <Wug> bumhunter: the linux version is the jar
#1283 [09:38] <ShadorcBis> https://gist.github.com/anonymous/03df762c45875d0cd62a
#1284 [09:38] <ShadorcBis> DxDiag
#1285 [09:38] <bumhunter> yea its works
#1286 [09:38] <bumhunter> thanx alot
#1287 [09:40] <ShadorcBis> Do you want something else ?
#1288 [09:40] <bumhunter> anyone now where to buy cheap minecraft account, i need one for my freand
#1289 [09:41] <Grum> bumhunter: minecraft.net -- no other location will give you an actual account
#1290 [09:41] <Grum> there is no such thing as a 'cheap minecraft account' that is 'yours'
#1291 [09:41] <chinito29> Thank you so much that really helped
#1292 [09:41] <Wug> ShadorcBis: no, I was fixing my keyboard, hang on
#1293 [09:41] <ShadorcBis> Ok
#1294 [09:42] <bumhunter> grum i buy my mincraft when cost only 6 pounds, and now i see 20 £
#1295 [09:42] * Shadorc [Shadorc@notlogged] has quit. (Ping timeout: 202 seconds)
#1296 [09:42] <bumhunter> what is wrong with me , if i try find chep one]
#1297 [09:43] <ShadorcBis> (I'm always here i have disconnect my second account)
#1298 [09:44] <Grum> bumhunter: you bought it eons ago then, its 20EUR now, it was 10 back when it was still alpha; there is no such thing as a 'cheap minecraft' -- if you think you found somehing like that, it is not your account, the actual owners can take it back at any time they want
#1299 [09:44] * cat [cat@notlogged] has joined #minecrafthelp
#1300 [09:44] <cat> I am unable to download the game on pc
#1301 [09:44] <cat> when it is time to put billing info, nothng shows up on my pc
#1302 [09:44] * chinito29 [chinito29@notlogged] has quit. (Ping timeout: 202 seconds)
#1303 [09:45] <tyteen4a03> cat, billing info? Have you paid for Minecraft?
#1304 [09:45] <cat> no
#1305 [09:45] <tyteen4a03> cat, go to account.mojang.com/buy/minecraft to buy Minecraft first
#1306 [09:45] <cat> I log in then when time to pay nohing happens
#1307 [09:45] <cat> I did
#1308 [09:45] <tyteen4a03> cat, then have you paid for Minecraft?
#1309 [09:45] * Myribox [Myribox@notlogged] has joined #minecrafthelp
#1310 [09:45] <cat> its like my computer is blocking th billing ino
#1311 [09:45] <tyteen4a03> cat, what is the error shown?
#1312 [09:45] <Grum> are you using internet explorer? :)
#1313 [09:46] <tyteen4a03> Grum, he is
#1314 [09:46] <cat> yes
#1315 [09:46] <Grum> try using a real browser :p
#1316 [09:46] <cat> ok which on
#1317 [09:46] <cat> safari?
#1318 [09:46] <tyteen4a03> ??> cat fubar/ie
#1319 [09:46] <Cazzar> ??> cat fubar/ie
#1320 [09:46] * Daemon [Daemon@notlogged] has quit. (Ping timeout: 186 seconds)
#1321 [09:46] <VoxelHead> cat: Internet Exploder/Exploiter/Explorer is a terrible browser with terrible issues. Many common problems are solved by using a better browser.
#1322 [09:46] <cat> explorer is blocking the info
#1323 [09:46] <VoxelHead> cat: Google Chrome: http://www.google.com/chrome Firefox: http://www.mozilla.org/firefox
#1324 [09:46] <Grum> Chrome or Firefox both display everything properly here
#1325 [09:46] <cat> ok
#1326 [09:46] <cat> I will try
#1327 [09:46] <cat> thank you
#1328 [09:46] <Wug> ShadorcBis: try this graphics driver, it's a little newer than the one you have https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18228&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=Drivers
#1329 [09:47] <Wug> if it doesn't work you're probably out of luck and you'll need a computer with a newer graphics card
#1330 [09:47] <Myribox> Hi can you reset my account ' Myribox beacos its taked by my -.-
#1331 [09:47] <cat> bran new laptop
#1332 [09:47] <Wug> Myribox: uhh. what?
#1333 [09:47] <cat> crazy that it's not working
#1334 [09:47] * cat [cat@notlogged] has quit. (Client Quit)
#1335 [09:48] <ShadorcBis> Ok I install it
#1336 [09:50] * Flixter [Flixter@notlogged] has quit. (Quit: Web client closed)
#1337 [09:50] * Tom [Tom@notlogged] has joined #minecrafthelp
#1338 [09:50] * JulCeasar [JulCeasar@notlogged] has joined #minecrafthelp
#1339 [09:50] <tyteen4a03> Grum, suggestion: tell the web team to warn people with IE (9 or earlier)
#1340 [09:50] <Myribox> if i buy the game i need to put my nickname but its taked a year ago by my account Myribox but now it is via e-mail and now ican't use my nickname its taked by my account on mc.net
#1341 [09:50] * Gillyboys2013 [Gillyboys2013@notlogged] has joined #minecrafthelp
#1342 [09:51] <tyteen4a03> Myribox, send an email to Mojang describing your issue
#1343 [09:51] <tyteen4a03> ??> Myribox mojang/email
#1344 [09:51] <VoxelHead> Myribox: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#1345 [09:51] <tyteen4a03> Myribox, currently the new store on mc.net is broken for minecraft.net account holders
#1346 [09:51] * aaliyah [aaliyah@notlogged] has joined #minecrafthelp
#1347 [09:51] <JulCeasar> Hi, i need help. I just installed Windows 8 and everytime i click "start" on the Minecraft Launcher, it gives me a crash report. Help plz ! :S
#1348 [09:51] <tyteen4a03> ??> JulCeasar devconsole
#1349 [09:51] <Myribox> ok thx
#1350 [09:51] <VoxelHead> JulCeasar: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#1351 [09:51] <VoxelHead> JulCeasar: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#1352 [09:52] <Tom> minecraft crashes saying that i have ''accelerated pixels'' help!
#1353 [09:52] <aaliyah> Everytime i try to join a server it says invalid username help
#1354 [09:52] <tyteen4a03> ??> Tom win/dxdiag/bat
#1355 [09:52] <VoxelHead> Tom: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on https://gist.github.com. Copy the URL you are sent to, and paste it to us.
#1356 [09:52] <VoxelHead> Tom: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#1357 [09:52] <tyteen4a03> aaliyah, Minecraft username please?
#1358 [09:52] * idlecool [idlecool@notlogged] has quit. (Quit: Leaving...)
#1359 [09:52] * uziac [uziac@notlogged] has joined #minecrafthelp
#1360 [09:52] <aaliyah> NomadicArmy
#1361 [09:52] * wise [wise@notlogged] has joined #minecrafthelp
#1362 [09:53] <JulCeasar> https://gist.github.com/anonymous/ba7c2ed2cd2a38d6bff9
#1363 [09:53] <Wug> is hopper up
#1364 [09:53] <tyteen4a03> aaliyah, is it only one server?
#1365 [09:53] <Wug> .paid NomadicArmy
#1366 [09:53] <Syer> Wug: The user "NomadicArmy" is premium
#1367 [09:53] <tyteen4a03> Wug, probably not
#1368 [09:53] * creeperbomb [creeperbomb@notlogged] has joined #minecrafthelp
#1369 [09:53] <aaliyah> No its all the servers
#1370 [09:53] <tyteen4a03> ??> JulCeasar devconsole
#1371 [09:53] <VoxelHead> JulCeasar: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#1372 [09:53] <VoxelHead> JulCeasar: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#1373 [09:53] <tyteen4a03> aaliyah, when did it start happening?
#1374 [09:53] * Shadorc [Shadorc@notlogged] has joined #minecrafthelp
#1375 [09:53] <Wug> aaliyah: close the launcher and reopen it
#1376 [09:53] <Tom> ------------------ System Information ------------------ Time of this report: 12/26/2013, 14:52:44 Machine name: MACIEJ-PC Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: To be filled by O.E.M. BIOS: BIOS Date: 06/26/13 14:58:57 Ver: 04.06.05
#1377 [09:53] <tyteen4a03> Wug, the ultimate fix?
#1378 [09:53] <JulCeasar> https://gist.github.com/anonymous/ba7c2ed2cd2a38d6bff9
#1379 [09:53] <Wug> Tom: use gist
#1380 [09:53] <Shadorc> I'm back, no it doesn't work :/
#1381 [09:53] <wise> my son received a gift card for Christmas...i can't get the game to open
#1382 [09:53] <Wug> tyteen4a03: the ultimate fix for what?
#1383 [09:53] * ShadorcBis [ShadorcBis@notlogged] has quit. (Ping timeout: 202 seconds)
#1384 [09:53] <JulCeasar> ow
#1385 [09:54] <JulCeasar> im doing it wrong
#1386 [09:54] <Wug> oh, derp
#1387 [09:54] <JulCeasar> one sec
#1388 [09:54] <wise> when we press play it crashes...it wont let me send a report
#1389 [09:54] <tyteen4a03> Wug, "have you tried closing it and opening it again?"
#1390 [09:54] <wise> he REALLY wants to play
#1391 [09:54] <aaliyah> i've never got to play on my account yet when i first got it yesterday because of the problem
#1392 [09:54] <Wug> Shadorc: you're probably out of luck then
#1393 [09:54] <uziac> hi its been a longe time sinds i loged on mincraft. now my user name and password wont work eny longer... and to top it of my mail adres i regesterd on is not in use eny more... eny one know where i can fill in a request for this problem
#1394 [09:54] <Tom> whats gist hep!
#1395 [09:54] <Wug> ??> gist
#1396 [09:54] <JulCeasar> https://gist.github.com/anonymous/743ee553348967500a98
#1397 [09:54] <Wug> ??> Tom gist
#1398 [09:54] <VoxelHead> Tom: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#1399 [09:55] <Wug> JulCeasar: you probably need a graphics driver update
#1400 [09:55] <Wug> ??> JulCeasar hopper/dxdiag
#1401 [09:55] <VoxelHead> JulCeasar: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#1402 [09:55] * thesuperpear [thesuperpear@notlogged] has joined #minecrafthelp
#1403 [09:55] <Tom> https://gist.github.com/anonymous/1c47df4a75b6bf807d57
#1404 [09:55] <Gillyboys2013> Hi we are trying to set up minecraft for our children and can bearley work the pc as it is. We payed for Minecraft but was not asked to set a password up now we cant access the minecraft that has been installed keeps saying passwoed wrong?!
#1405 [09:55] <Wug> wise: what happens when you try to open it? can you summarize the error?
#1406 [09:55] <Tom> https://gist.github.com/anonymous/1c47df4a75b6bf807d57
#1407 [09:55] <tyteen4a03> Wug, I told you hopper is still down
#1408 [09:55] <JulCeasar> Euhm, I can't open that link :S
#1409 [09:55] <aaliyah> I got my account activated with a gift card
#1410 [09:55] <aaliyah> ok
#1411 [09:55] <thesuperpear> hi i have a glitch with pixels on edge of blocks please help me!
#1412 [09:56] <Wug> tyteen4a03: you said "probably not"
#1413 [09:56] <Grum> thesuperpear: we cannot help you; sorry
#1414 [09:56] <Shadorc> Wug, yes, very strange... So thank you anyway, I hope that one day that will work again.
#1415 [09:56] <JulCeasar> when i click that link, it gives me a blank page
#1416 [09:56] <thesuperpear> https://mojang.atlassian.net/secure/attachment/24991/2013-03-15_17.07.57.png
#1417 [09:56] <uziac> hi its been a longe time sinds i loged on mincraft. now my user name and password wont work eny longer... and to top it of my mail adres i regesterd on is not in use eny more... eny one know where i can fill in a request for this problem
#1418 [09:56] <Wug> ??> JulCeasar win/dxdiag
#1419 [09:56] <aaliyah> it did not work
#1420 [09:56] <VoxelHead> JulCeasar: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1421 [09:56] <VoxelHead> JulCeasar: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#1422 [09:56] * creeperbomb [creeperbomb@notlogged] has quit. (Ping timeout: 202 seconds)
#1423 [09:56] <Tom> https://gist.github.com/anonymous/1c47df4a75b6bf807d57
#1424 [09:56] <Grum> uziac: which minecraft username did you have?
#1425 [09:57] * thesuperpear [thesuperpear@notlogged] has quit. (Client Quit)
#1426 [09:57] <uziac> uziac
#1427 [09:57] <Tom> now what do i do?
#1428 [09:57] <wise> it says a bunch of stuff like pixel format not accelerated
#1429 [09:57] * Lolita06 [Lolita06@notlogged] has joined #minecrafthelp
#1430 [09:57] <Shadorc> Good bye all.
#1431 [09:57] <Wug> Tom: hold on
#1432 [09:57] <wise> then goes into a detailed list of what went wrong, but none of it makes sense to me
#1433 [09:57] <Lolita06> Hi, I'm loonking for assistance :O
#1434 [09:57] <Tom> okay
#1435 [09:57] <Lolita06> looking*
#1436 [09:58] <Grum> uziac: how did you lose the email address? you are still with the same provider O.o
#1437 [09:58] <JulCeasar> https://gist.github.com/anonymous/008560173eb4986347ac
#1438 [09:58] <uziac> no i had to change
#1439 [09:58] <Wug> Tom: download and install your graphics driver from here http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#1440 [09:58] <uziac> whell change account at the provider
#1441 [09:59] <Tom> which one
#1442 [09:59] <Lolita06> I just bought minecraft, I can login in the launcher, no problem ... but it just doesn't work on minecraft.net ... it keeps telling me my usename doesn't exist ...
#1443 [09:59] <Grum> uziac: the username and password haven't changed for at least 7 months
#1444 [09:59] <Wug> ??> Lolita06 ask
#1445 [09:59] <VoxelHead> Lolita06: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1446 [09:59] <VoxelHead> Lolita06: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1447 [09:59] <Wug> but you just did that
#1448 [09:59] * nopol10 [nopol10@notlogged] has quit. ()
#1449 [09:59] <Wug> Lolita06: you're signing in with your email address right?
#1450 [10:00] <Lolita06> Yeah
#1451 [10:00] <uziac> i know but when i try to log on the old web site it sez user or pass are not know
#1452 [10:00] <Tom> wug which one shall i download
#1453 [10:00] <Wug> Tom: the first one
#1454 [10:00] <Wug> uziac: can you please try to use complete words and sentences
#1455 [10:00] * elizabeth [elizabeth@notlogged] has joined #minecrafthelp
#1456 [10:00] <Grum> uziac: best to do is contact customer support with your transaction id of your purchase
#1457 [10:00] * Will_ [Will_@notlogged] has quit. (Ping timeout: 202 seconds)
#1458 [10:00] <uziac> oke
#1459 [10:01] <JulCeasar> https://gist.github.com/anonymous/008560173eb4986347ac
#1460 [10:01] <Wug> ??> wise win/dxdiag
#1461 [10:01] <VoxelHead> wise: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1462 [10:01] <VoxelHead> wise: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#1463 [10:01] <Grum> ??> uziac mojang/email
#1464 [10:01] <VoxelHead> uziac: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#1465 [10:01] <Tom> then what do i do when its installed?
#1466 [10:01] <uziac> Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username
#1467 [10:01] <wise> head, initialization run timeexception no open gl context???? it's like a foreign language to me!
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#1469 [10:02] <Tom> then what do i do when its installed?
#1470 [10:02] <Andrio> ??>> wise win/DXDiag
#1471 [10:02] <uziac> oke thnx
#1472 [10:03] <aaliyah> it did not work and i activated my account with a gift card
#1473 [10:03] <aaliyah> yesterday
#1474 [10:03] <Wug> JulCeasar: download and install the driver from here http://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064
#1475 [10:04] * idlecool [idlecool@notlogged] has joined #minecrafthelp
#1476 [10:04] <Wug> wise: follow the dxdiag instructions
#1477 [10:05] <Tom> then after i do that then what?
#1478 [10:05] <Wug> Lolita06: you're using the same password in both places right?
#1479 [10:05] <Wug> Tom: after that minecraft should work
#1480 [10:05] <Lolita06> So I've tried the password reset, they say they send me an e-mail :/
#1481 [10:05] <JulCeasar> Are you sure? i dont want to screw up ym PC :S
#1482 [10:05] <Wug> you might have to restart
#1483 [10:05] <Lolita06> it's been 10 hours now
#1484 [10:05] <Lolita06> no mail yet
#1485 [10:05] <Wug> Lolita06: sounds like you're using the wrong email address then, try checking your other emails
#1486 [10:06] <Wug> well, wait. that might not make sense
#1487 [10:06] <Wug> JulCeasar: you can't use a computer without drivers
#1488 [10:06] * camerasmen [camerasmen@notlogged] has joined #minecrafthelp
#1489 [10:06] <camerasmen> hi?
#1490 [10:06] * pkeffect [pkeffect@notlogged] has quit. (Read error: Connection reset by peer)
#1491 [10:06] <wise> https://gist.github.com/anonymous/c2ba3a8944ee80dcc517 I hopeI did this right
#1492 [10:07] <Myribox> tyteen4a03: so The mc.net store is broked?
#1493 [10:07] <Lolita06> I'll wait for a new email, if I still don't get any, I'll come back !
#1494 [10:07] * Tom [Tom@notlogged] has quit. (Quit: Web client closed)
#1495 [10:07] <Lolita06> Thanks for your help
#1496 [10:07] * Lolita06 [Lolita06@notlogged] has quit. (Quit: Web client closed)
#1497 [10:08] <Wug> wise: you don't seem to have a graphics card in that computer
#1498 [10:08] * Gillyboys2013 [Gillyboys2013@notlogged] has quit. (Ping timeout: 202 seconds)
#1499 [10:08] <wise> I probably don't, since I'm not even sure what that is
#1500 [10:08] <wise> can I get one?
#1501 [10:08] <Wug> it also has a pentium 4, which is a really old processor, and only 1GB of ram. it will probably never play minecraft well, you'd be better off buying a new computer
#1502 [10:09] <JulCeasar> okay, im installing it, give me a sec
#1503 [10:09] <Wug> I can't tell if you could buy a graphics card for it unless I can actually look at it, your best bet is to take it somewhere and ask about it
#1504 [10:09] <Wug> circuit city or something.
#1505 [10:09] <aaliyah> you guys stopped trying to solve my problem in the middle of our conversation
#1506 [10:09] <Grum> Myribox: yes for your particular case it seems the store is not functioning properly
#1507 [10:10] <wise> shoot. we were hoping to just give our son this older computer. not going to work, huh?
#1508 [10:10] <Wug> aaliyah: it's more that there's like 2 of us helping and a bunch of people asking for help
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#1510 [10:10] <Wug> wise: probably not. You can pick up a new computer that will play minecraft for $5-600 though
#1511 [10:10] <Myribox> Ok
#1512 [10:10] <aaliyah> oh ok i thought there was more than 2 sorry
#1513 [10:11] <Grum> aaliyah: let me take a look; can you describe your issue again? It was about using a giftcard and having issues right?
#1514 [10:11] <Wug> aaliyah: right now it's me and Grum
#1515 [10:11] <Grum> and i'm semi-afk :)
#1516 [10:11] <Wug> Grum: unable to login to servers
#1517 [10:11] <wise> okay...thanks for your help!
#1518 [10:11] <camerasmen> I just bought a minecraft account by the name of "camerasmen" but not because it makes me "Camerasmen" with a capital c. Camerasmen account with minúsucla c was mine too but one day, but I cheated on the page where you buy it, so "camerasmen" with the lowercase c is free. Please could you change my name to lowercase c since it has been your fault.
#1519 [10:11] <aaliyah> yes i activated my account with a gift card and now when i try to join any servers it says invalid username
#1520 [10:11] <Wug> error is "invalid username", username is NomadicArmy
#1521 [10:11] <Bymelius> I have a problem when I want to play it gives me a demo when I apyer the game today
#1522 [10:11] <Grum> camerasmen: there is no way to do namechanges of any way
#1523 [10:11] <Grum> aaliyah: what is your username>
#1524 [10:12] <Grum> s/>/?/
#1525 [10:12] <ExtremeBot> Grum meant to say: aaliyah: what is your username?
#1526 [10:12] <Wug> Grum: error is "invalid username", username is NomadicArmy
#1527 [10:12] <aaliyah> NomadicArmy
#1528 [10:12] <Grum> ah, i remember actually logging into the CS tools for that hehehe
#1529 [10:12] <aaliyah> lol
#1530 [10:12] <camerasmen> But it was your mistake, I put camerasmen with tiny
#1531 [10:12] <JulCeasar> That did it ! Thanks a lot !!!!!!! :)
#1532 [10:12] <Bymelius> my username is Bymelius
#1533 [10:12] <Grum> camerasmen: we do not make up a username, you've put it in with a capital :)
#1534 [10:13] <camerasmen> I dindt
#1535 [10:13] <Grum> aaliyah: I cannot actually find that name registered
#1536 [10:13] * wise [wise@notlogged] has quit. (Quit: Web client closed)
#1537 [10:13] <camerasmen> Look my registert
#1538 [10:13] <Wug> camerasmen: I'm not sure what you mean, but there are no free minecraft accounts. Account name changing is not currently possible but it is planned and will be implemented sometime. Check back here and there
#1539 [10:13] <aaliyah> well i registered it do you want me to give you the code?
#1540 [10:14] <Grum> aaliyah: yes but one moment, we best do that in private ;D
#1541 [10:14] <aaliyah> ok
#1542 [10:14] <Grum> aaliyah: top of your window should have my name on a button, click it and that chat is private :)
#1543 [10:14] <Grum> camerasmen: are you telling us the whole story?
#1544 [10:15] <Wug> Grum: as best he can through the translator I think
#1545 [10:15] <camerasmen> I just buy a minecraft account, in the nickname selector i put "camerasmen" whit a tiny letter but i dont now why it put the C with a capital letter
#1546 [10:16] <Bymelius> why my minecraft launcher is locked in demo?????
#1547 [10:16] <Wug> camerasmen: mojang plans to eventually implement the ability to change your username
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#1549 [10:16] <Wug> check back on it here and there, but for now you're stuck with Camerasman
#1550 [10:17] <Wug> Bymelius: chances are you're logging in with the wrong email address
#1551 [10:17] <camerasmen> But i put camerasmen
#1552 [10:17] <Wug> camerasmen: put bluntly, if you had written camerasmen, your name would have been camerasmen
#1553 [10:17] <Wug> you must have mistyped it.
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#1556 [10:17] <camerasmen> I dont now what happen but i put camerasmen+
#1557 [10:17] <camerasmen> camerasmen*
#1558 [10:18] <Wug> Bymelius: the account name you listed is premium, and you're ending up on a demo which means you're logging into a non-premium account
#1559 [10:18] <Wug> in other words the username you listed is attached to a different email address
#1560 [10:18] * xLuZiF3r [xLuZiF3r@notlogged] has joined #minecrafthelp
#1561 [10:19] <Cazzar> some devices have auto capitalize
#1562 [10:19] * Artur [Artur@notlogged] has joined #minecrafthelp
#1563 [10:19] <Gio__> Does anybody knows the phone number for customer service?
#1564 [10:19] * Artur is now known as Andrio
#1565 [10:19] <xLuZiF3r> Kann mir jemand helfen komme nichtmehr in mein alten Acc rein
#1566 [10:21] <stupid3700> ??> xLuZiF3r lang/de
#1567 [10:21] <VoxelHead> xLuZiF3r: Hier wird nur Englisch gesprochen. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen �bersetzer (z.B. http://translate.google.com) zu verwenden.
#1568 [10:21] <stupid3700> Gio__: There is no phone number.
#1569 [10:21] <Cazzar> Gio__: the best you could get is email their support.
#1570 [10:22] <Gio__> can i get minecraft in my playstation? I allready bought minecraft in my computer.
#1571 [10:22] <stupid3700> Gio__: You have to buy it separately on the PlayStation Store
#1572 [10:22] * xLuZiF3r [xLuZiF3r@notlogged] has quit. (Ping timeout: 202 seconds)
#1573 [10:22] <Gio__> Got it, Thanks alot
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#1580 [10:30] <Guest2371> do you know any thing about the hive arcad foe pc minecraft
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#1583 [10:31] <Guest2371> is anwone hear
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#1592 [10:34] * thesuperpear [thesuperpear@notlogged] has joined #minecrafthelp
#1593 [10:34] <Guest75070> gggfjmjm
#1594 [10:34] <Guest75070> hhhhh jhghf
#1595 [10:35] <Guest75070> qwertyuiopasdfghjklzxcvbnm
#1596 [10:35] * Nan [Nan@notlogged] has joined #minecrafthelp
#1597 [10:35] <thesuperpear> hi i have a glitch with pixels on edge of blocks please help me!https://mojang.atlassian.net/secure/attachment/24991/2013-03-15_17.07.57.png
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#1600 [10:36] <Grum> thesuperpear: feel free to stop spamming this here; we cannot help you
#1601 [10:36] <thesuperpear> yes you do
#1602 [10:36] <Grum> the next time i'll help you stop :)
#1603 [10:36] <thesuperpear> you just dont want
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#1605 [10:36] * k [k@notlogged] has joined #minecrafthelp
#1606 [10:36] <Kiomadria> I just tried to create an account, the paypall failed and now I can't use my username
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#1608 [10:37] * k is now known as Guest26341
#1609 [10:37] <Nan> I was trying to put my profile name in the computer and it went back to the previous page. It is now telling me I cant reddem my card
#1610 [10:37] <Grum> thesuperpear: Well you got us there, we're volunteering our time to try and help as few people as possible!
#1611 [10:37] * Alex21craft [Alex21craft@notlogged] has joined #minecrafthelp
#1612 [10:37] <Grum> Kiomadria: which name are you trying to use?
#1613 [10:37] <Kiomadria> Kiomadria
#1614 [10:38] <Kiomadria> Kiomaduria
#1615 [10:38] <Kiomadria> Kiomadra
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#1617 [10:38] <Kiomadria> all of them were eatten
#1618 [10:38] <Kiomadria> the user dosn't exist but the name is taken
#1619 [10:39] <Grum> and none of them I can see in the database :( Not sure what is happening, seems like the webpage is caching names for some reason
#1620 [10:39] <Kiomadria> after the paymet method fails (paypal says there is a problem) that username is taken can i have to try again with a differnt username on a different computer
#1621 [10:39] <Kiomadria> Minecraft dosn't like me :(
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#1624 [10:41] <Helplease> I need help. I am trying to play a modded minecraft with my brother who had setup a lan world. Every time i try to joint it, it says connection timed out. What do i do?
#1625 [10:41] * Alex21craft [Alex21craft@notlogged] has joined #minecrafthelp
#1626 [10:41] <Helplease> my lan doesn't connect
#1627 [10:41] <Kiomadria> i would guess the auth server is caching the names to hold for me, so the question is there anyway to clear the cache or how log does it take before it is released
#1628 [10:41] <stupid3700> ??> Helplease mods
#1629 [10:41] <VoxelHead> Helplease: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1630 [10:41] <VoxelHead> Helplease: For single player mods, contact the mod's creator. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
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#1633 [10:42] <thesuperpear> !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#1634 [10:42] * VoxelHead kicked thesuperpear from #minecrafthelp (Reason: hesuperpear :Banned)
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#1636 [10:42] <Lord_Ralex> sigh
#1637 [10:42] <Helplease> the mods are Toomanyitems, Reiminimap, Laser mod, cartoon cars, the team crafted mod and zyin's HUD mod
#1638 [10:42] <Lord_Ralex> why xchat, why
#1639 [10:42] <Lord_Ralex> gah
#1640 [10:42] * Lisa is now known as Guest42946
#1641 [10:42] <Lord_Ralex> Helplease, we do not help with mods
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#1643 [10:43] <stupid3700> Helplease: Don't PM me for help either.
#1644 [10:43] <Helplease> can you help with lan?
#1645 [10:43] <Lord_Ralex> Helplease, not if you are using mods
#1646 [10:43] <stupid3700> Helplease: If you can replicate it in an unmodified environment
#1647 [10:43] <Helplease> ok
#1648 [10:43] <Helplease> i will try without mods ok
#1649 [10:43] <Helplease> brb
#1650 [10:43] <Alex21craft> Grum: can u get xales? he was helping me last night and we arent quite done
#1651 [10:44] <Helplease> and onemore thing
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#1657 [10:44] <stupid3700> Alex21craft: xales is marked away at the moment, so he probably won't respond.
#1658 [10:45] <Helplease> I accidently changed the settings on 1.7.2 to mipmap level 4. Everytime i change it back to 0. The next time i log in it goes back to 4. What do i do. This is vanilla 1.7.4
#1659 [10:45] <Alex21craft> oh okay
#1660 [10:45] * k is now known as Guest16863
#1661 [10:45] <Alex21craft> stupid3700: could u try help me from what he started yesterday?
#1662 [10:45] <stupid3700> Alex21craft: I don't know your problem, nor what he has done to try and fix it
#1663 [10:46] <stupid3700> ??> Helplease scold/pm
#1664 [10:46] <VoxelHead> Helplease: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1665 [10:46] <stupid3700> Helplease: I told you already: Do not PM me for support
#1666 [10:46] <Helplease> ok
#1667 [10:46] <Helplease> sorry
#1668 [10:46] <Helplease> stupid i tryed to connect again with vanilla 1.7.4 but it still doesn't work.
#1669 [10:46] <Helplease> lan
#1670 [10:47] * bjglfgja [bjglfgja@notlogged] has joined #minecrafthelp
#1671 [10:47] <Alex21craft> um he had me run a malware system delete everything restart and now im here but before, he had me reinstall java, send him hosts file over gisthub send him my dev console and uninstall Norton 360 Peremier edtion.
#1672 [10:47] <Kiomadria> Grum do you have any idea on the how long the website cache will last?
#1673 [10:47] <bjglfgja> Excuse me! I need help on a LAN server connection.
#1674 [10:47] <Helplease> I still cannot connect to lan
#1675 [10:47] <Helplease> same
#1676 [10:47] <stupid3700> bjglfgja: Explain.
#1677 [10:47] <Helplease> lan is not working
#1678 [10:48] * Guest16863 [Guest16863@notlogged] has quit. (Client Quit)
#1679 [10:48] <stupid3700> Helplease: Why isn't it working? Explain. And are you running vanilla this time?
#1680 [10:48] * chance_Bishop [chance_Bishop@notlogged] has joined #minecrafthelp
#1681 [10:48] <Helplease> it says "java.net.connectException:"
#1682 [10:48] <Helplease> yes i am on 1.7.4 vanilla
#1683 [10:48] <stupid3700> Helplease: Full message.
#1684 [10:49] <bjglfgja> Well, my brother set up a lan server and every time I try to connect, it says " connection timed out".
#1685 [10:49] <Helplease> it says "java.net.ConnectException:Connection timed out:no further information:"
#1686 [10:49] * Shag [Shag@notlogged] has quit. (Ping timeout: 194 seconds)
#1687 [10:49] <Helplease> same
#1688 [10:49] <stupid3700> bjglfgja, Helplease: What antivirus software is running on both computers?
#1689 [10:49] * uziac [uziac@notlogged] has quit. (Quit: Web client closed)
#1690 [10:49] <Helplease> Macafee
#1691 [10:49] <Helplease> mcafee
#1692 [10:49] <Helplease> and comodo
#1693 [10:49] <chance_Bishop> I got this game for my daughter installed it last night. We logged in this morning but all I see is top right of screen logged in as ... how do I start the game?
#1694 [10:49] <bjglfgja> Mcafee
#1695 [10:49] <Helplease> same
#1696 [10:49] <stupid3700> Helplease: Remove McAfee and Comodo, they're known to interfere with Minecraft.
#1697 [10:50] <Helplease> Stupid i can't remove mcafee
#1698 [10:50] <Grum> Kiomadria: I have no idea, I'm sorry :(
#1699 [10:50] <stupid3700> bjglfgja: Same goes, remove McAfee.
#1700 [10:50] <stupid3700> Helplease: How can you not remove it?
#1701 [10:50] <bjglfgja> Why?
#1702 [10:50] <Helplease> It says "Originated with computer"
#1703 [10:50] <Helplease> it came with it
#1704 [10:50] <Helplease> Sony!
#1705 [10:50] <Kiomadria> Thanks Grum, guess i will try back in a few days
#1706 [10:50] * JulCeasar [JulCeasar@notlogged] has quit. (Quit: Web client closed)
#1707 [10:50] <Helplease> and comodo is awsum
#1708 [10:50] <stupid3700> Helplease: If you're logged in as an administrator account, you can remove any software.
#1709 [10:50] <Alex21craft> stupid3700: xales had me run a malware system delete everything restart and now im here but before, he had me reinstall java, send him hosts file over gisthub send him my dev console and uninstall Norton 360 Peremier edtion.
#1710 [10:50] <Grum> Kiomadria: i just send a mail about it; but no-one is working :)
#1711 [10:50] <Helplease> ok stupid then what anti virus program do i use?
#1712 [10:51] <bjglfgja> Ok thx
#1713 [10:51] * bjglfgja [bjglfgja@notlogged] has quit. (Client Quit)
#1714 [10:51] <stupid3700> ??> Helplease win/avast
#1715 [10:51] <VoxelHead> Helplease: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1716 [10:51] <Helplease> ok
#1717 [10:51] <Helplease> Nive
#1718 [10:51] <stupid3700> Alex21craft: So your problem is...?
#1719 [10:51] <Helplease> i used to have that
#1720 [10:51] <Helplease> ok i will try it ok.brb
#1721 [10:51] <Alex21craft> cant connect to signleplayer or multiplayer 1.7+
#1722 [10:51] * mrgeorge13 [mrgeorge13@notlogged] has joined #minecrafthelp
#1723 [10:51] * Creiq [Creiq@notlogged] has joined #minecrafthelp
#1724 [10:51] * chance_Bishop [chance_Bishop@notlogged] has quit. (Client Quit)
#1725 [10:51] <mrgeorge13> i really need some help
#1726 [10:51] <stupid3700> ??> mrgeorge13 ask
#1727 [10:51] <VoxelHead> mrgeorge13: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1728 [10:52] <VoxelHead> mrgeorge13: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1729 [10:52] <stupid3700> Alex21craft: And what happens in singleplayer?
#1730 [10:52] <mrgeorge13> i just got a 32 bit computer and i cant install java on it ?
#1731 [10:52] <stupid3700> mrgeorge13: Get it from http://java.com
#1732 [10:52] <mrgeorge13> i cant install it
#1733 [10:53] <stupid3700> mrgeorge13: Why not?
#1734 [10:53] * Artur [Artur@notlogged] has joined #minecrafthelp
#1735 [10:53] <Alex21craft> both just sort of glitch out wont render any blocks just sky all around, i cant move, then it goes to not responing and says (Game ended with bad state (exit code -805306369)).
#1736 [10:53] * Artur is now known as Andrio
#1737 [10:53] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 194 seconds)
#1738 [10:53] <stupid3700> Alex21craft: And does that also occur in multiplayer?
#1739 [10:53] <mrgeorge13> its keeps saying unable to install
#1740 [10:53] <Alex21craft> yes
#1741 [10:53] <Kiomadria> Grum thanks on a not unrealted note you may want them to look at the paypall account
#1742 [10:53] <stupid3700> ??> Alex21craft win/dxdiag
#1743 [10:53] <VoxelHead> Alex21craft: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1744 [10:53] <VoxelHead> Alex21craft: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#1745 [10:53] <Alex21craft> okay.
#1746 [10:53] <Grum> Kiomadria: how do you mean?
#1747 [10:54] <Helplease> i have Mcafee Internet security do i get ride of that>
#1748 [10:54] <Kiomadria> that is the root of my problem, it told me there was a problem when I logged in from the minecraft site
#1749 [10:54] <Creiq> I once got a gift code that was banned after 3 months. Do you like a pile of new code from the official website of the account will be banned?
#1750 [10:54] <stupid3700> Helplease: Uninstall it through Programs and Features in Control Panel (Add/Remove Programs in XP).
#1751 [10:54] <mrgeorge13> its keeps saying unable to install
#1752 [10:54] <Kiomadria> don't remember the error becuase i hit back and tryied again (with a different username)
#1753 [10:54] <Helplease> i know
#1754 [10:55] <Helplease> is avast free?
#1755 [10:55] * olibe [olibe@notlogged] has joined #minecrafthelp
#1756 [10:55] <stupid3700> mrgeorge13: Are you logged in as an administrator account?
#1757 [10:55] <stupid3700> Helplease: It's callewd 'Avast! Free Antivirus', so common sense says yes.
#1758 [10:55] <mrgeorge13> im not sure
#1759 [10:55] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#1760 [10:55] <Helplease> ok is it good though because Mcafee was great
#1761 [10:55] <Alex21craft> https://gist.github.com/anonymous/212b3c0b3286ff451452
#1762 [10:55] <Alex21craft> there u go stupid3700
#1763 [10:55] <stupid3700> Helplease: We wouldn't recommend it if it weren't good.
#1764 [10:56] <Helplease> ok thanks
#1765 [10:56] <Creiq> I once got a gift code that was banned after 3 months. Do you like a pile of new code from the official website of the account will be banned?
#1766 [10:56] <Grum> Creiq: there is no way to ban any accounts
#1767 [10:56] <stupid3700> Alex21craft: Get the Catalyst Software Suite: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%20Vista%20-%2032
#1768 [10:56] <Grum> however, they can be deleted because of a revoked payment
#1769 [10:57] <Grum> Creiq: as long as you buy minecraft from an official place you will get a transaction id which will forever proof the account you have bought is yours
#1770 [10:57] <Creiq> ok Grum thx :)
#1771 [10:57] <Helplease> mcafee is not going away
#1772 [10:58] <Alex21craft> stupid3700: what type of graphics should i click desktop?
#1773 [10:58] * paula [paula@notlogged] has joined #minecrafthelp
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#1775 [11:00] <Alex21craft> Okay, I downloaded it.
#1776 [11:01] <stupid3700> mrgeorge13: Does it give you an error message or error code?
#1777 [11:01] <mrgeorge13> no
#1778 [11:01] <mrgeorge13> yersh
#1779 [11:01] <stupid3700> Alex21craft: Now run it to install it.
#1780 [11:01] * df [df@notlogged] has joined #minecrafthelp
#1781 [11:01] <Alex21craft> okay
#1782 [11:01] <df> hello
#1783 [11:01] <mrgeorge13> yeah um unble to install
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#1787 [11:02] * Andrey [Andrey@notlogged] has joined #minecrafthelp
#1788 [11:02] <dragoman37000> Hello I buy minecraft there about 1 year but I can not find the game on the pc or find puije
#1789 [11:03] <Alex21craft> stupid3700: get express?
#1790 [11:03] <stupid3700> Alex21craft: Yes.
#1791 [11:03] <dragoman37000> i need help
#1792 [11:03] * olibe [olibe@notlogged] has quit. (Quit: Web client closed)
#1793 [11:04] <Andrey> Olá, Meu nome é Andrey e eu comprei o minecraft e me roubaro o meu email e mudaram as perguntas de indentficação da minha conta oque eu faço?
#1794 [11:04] <bacstabber> just got a hp notebook touchsmart and loaded minecraft. It is running very slow. Noticed the fps were under 8. How do i get the fps higher.
#1795 [11:04] * Sashabear [Sashabear@notlogged] has joined #minecrafthelp
#1796 [11:04] <stupid3700> ??> Andrey lang/pt
#1797 [11:04] <VoxelHead> Andrey: N�s s� falam Ingl�s aqui. No entanto, voc� pode, se quiser, tente usar um tradutor, como http://translate.google.com/
#1798 [11:04] * Guest45136 [Guest45136@notlogged] has quit. (Ping timeout: 202 seconds)
#1799 [11:05] <Andrey> OKay
#1800 [11:05] <rentatent> downloaded minecraft today freezes on loading world,message = java platform se binary doesn't respond ...........downloaded latest version of java running on vista
#1801 [11:05] <mrgeorge13> yeah um unble to install
#1802 [11:06] <Alex21craft> stupid3700: what did you think the problem is?
#1803 [11:06] <Andrey> Hello, My name is Andrey and I bought minecraft and Stole My email and changed the questions indentficação the My Account What do I do?
#1804 [11:06] <stupid3700> Alex21craft: Outdated (and possibly broken) drivers.
#1805 [11:06] <Alex21craft> yikes, would i hav to get new ones? if brok
#1806 [11:06] <Alex21craft> broke*
#1807 [11:06] <mrgeorge13> great help guys
#1808 [11:07] <Sashabear> I redeemed a purchased card, but I am not able to download the game
#1809 [11:07] * sal [sal@notlogged] has joined #minecrafthelp
#1810 [11:07] <rentatent> video card problem?
#1811 [11:07] <Grum> Sashabear: what problem are you having?
#1812 [11:07] <Andrey> Hello, My name is Andrey and I bought minecraft and Stole My email and changed the questions indentficação the My Account What do I do?
#1813 [11:07] <rentatent> downloaded minecraft today freezes on loading world,message = java platform se binary doesn't respond ...........downloaded latest version of java running on vista
#1814 [11:08] <Alex21craft> stupid3700: http://gyazo.com/03bd3f6b5cce6119684ebc262066fbdb
#1815 [11:08] <Sashabear> The redeem was sucessful, but minecraft does not appear in the profile. only the pocket addition
#1816 [11:08] <Grum> Andrey: do you have any proof of purchase?
#1817 [11:08] <Grum> Andrey: do you have any proof of purchase?
#1818 [11:10] * sal [sal@notlogged] has left #minecrafthelp
#1819 [11:10] <stupid3700> Alex21craft: One moment.
#1820 [11:10] <Alex21craft> Okay.
#1821 [11:10] * AB [AB@notlogged] has joined #minecrafthelp
#1822 [11:10] <Grum> Sashabear: and you are 200% sure you are using the right email adress? :)
#1823 [11:10] <Sashabear> receipt
#1824 [11:10] <AB> HELLO THIS IS SO GAY I JUST MADE AN ACCOUNT WITH A GIFT FRIGIN CODE AND I DONT NOW WHAT FRIGIN EMAIL I USED ANY ONE HELP?????????????????????????????
#1825 [11:10] <rentatent> downloaded minecraft today freezes on loading world,message = java platform se binary doesn't respond ...........downloaded latest version of java running on vista
#1826 [11:10] <Sashabear> Yes, will have to get it
#1827 [11:10] <Alex21craft> AB: dont spam caps..
#1828 [11:10] <AB> why I WONT MY MINECRAFT ACCOUT
#1829 [11:10] <Andrey> I'm from Brazil and bought by PagSeguro and have confirmation of purchase
#1830 [11:10] <Sashabear> no, I have 2 email addresses for this game. The first failed, but the second redeemed
#1831 [11:10] <mrgeorge13> great help guys
#1832 [11:10] <Grum> AB: you had to fill in the email, how on earth did you forget it 5 minutes after? :D
#1833 [11:11] <Sashabear> Can't see the game on either
#1834 [11:11] <AB> i payed 17 pound for it to tell me that IT DOESNT WORK AND YOU ARE IGNORING ME
#1835 [11:11] <Alex21craft> stupid3700: what should i do next?
#1836 [11:11] <Grum> Sashabear: top of your screen has a button with my name; please click it so we can talk in private
#1837 [11:11] <stupid3700> Alex21craft: Please try these Dell drivers instead: http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/xps-420?driverId=K95CF&osCode=WLH&fileId=2731104421&languageCode=EN&categoryId=VI
#1838 [11:11] <AB> OMG
#1839 [11:11] <mrgeorge13> anyone wanna help
#1840 [11:11] <AB> MOJANG HAVE JUST STOLE 17 POUND OF ME AS THEY DO ANY FRIGIN THINGH ABOUT IT
#1841 [11:11] <Grum> AB: I'd only be ignoring you if you were spamming this chat; not waiting your turn and using caps all over the place
#1842 [11:11] <Grum> but luckily you are not doing that
#1843 [11:12] <AB> fine then
#1844 [11:12] <Grum> just wait a bit geez :/
#1845 [11:12] <Alex21craft> stupid3700: will u be on for like 2-3 more hours because my mom has to download photos so she need me off my computer
#1846 [11:12] <stupid3700> Alex21craft: Probably not.
#1847 [11:12] <AB> Are you from mojang?
#1848 [11:12] <Alex21craft> Crap
#1849 [11:12] <Grum> AB: I can help you if you behave and wait a bit :)
#1850 [11:12] <AB> ok
#1851 [11:13] <mrgeorge13> anyone wanna help
#1852 [11:13] <mrgeorge13> anyone wanna help
#1853 [11:13] <Alex21craft> stupid can u refer me to someone?
#1854 [11:13] * rexionslayer [rexionslayer@notlogged] has joined #minecrafthelp
#1855 [11:13] * mathiasdreng [mathiasdreng@notlogged] has joined #minecrafthelp
#1856 [11:13] * rentatent [rentatent@notlogged] has quit. (Ping timeout: 202 seconds)
#1857 [11:13] <Alex21craft> or is this most likely the last possible problem
#1858 [11:13] <mathiasdreng> hi
#1859 [11:13] <rexionslayer> hi
#1860 [11:13] * bacstabber [bacstabber@notlogged] has quit. (Quit: Web client closed)
#1861 [11:13] <mathiasdreng> a there any there have problem whit minecraft
#1862 [11:13] * RyanSnook [RyanSnook@notlogged] has joined #minecrafthelp
#1863 [11:14] <rexionslayer> yes
#1864 [11:14] <RyanSnook> hi?
#1865 [11:14] <rexionslayer> The purchase that gave you access to Minecraft has been reversed upon request. This means that you no longer will be able to play the game.
#1866 [11:14] <AB> I am as i just bought a gift code and activated it and then it says i carnt log in or send a verfication to my email
#1867 [11:14] <rexionslayer> this is my problem
#1868 [11:14] <AB> really rexionslayer?
#1869 [11:15] <rexionslayer> yup
#1870 [11:15] <mathiasdreng> my launcher say 1.3.7 but i have opdate to the last one when i press the butten play it crash
#1871 [11:15] * Blunt21 [Blunt21@notlogged] has joined #minecrafthelp
#1872 [11:15] <RyanSnook> i have the same problem as mathiasdreng
#1873 [11:15] <AB> Why is this happening?
#1874 [11:15] <mathiasdreng> -- Head -- Stacktrace: at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.java:848) at org.lwjgl.opengl.Display.create(Display.java:757) at org.lwjgl.opengl.Display.crea
#1875 [11:15] <Grum> rexionslayer: where did you buy minecraft? :)
#1876 [11:15] <AB> I just wannna play the game but
#1877 [11:16] <AB> Game
#1878 [11:16] * jefe_ is now known as jefe|TimeMachine
#1879 [11:16] * lewis [lewis@notlogged] has joined #minecrafthelp
#1880 [11:16] <mrgeorge13> i just got a 32 bit computer and i cant install java on it ?
#1881 [11:16] <RyanSnook> my launcher says its 1.3.7, i loaded it up and the game said it was 1.7.4 but the menu screen only had single player and multiplayer options on it, also a lot of stuff in game is missing, is this a common problem or is it just affecting me?
#1882 [11:16] <mathiasdreng> bug in the update file or
#1883 [11:16] <rexionslayer> i buyed the game on a online store
#1884 [11:16] <Grum> rexionslayer: which one?
#1885 [11:16] <lewis> ok
#1886 [11:16] <AB> Yeah its mojang
#1887 [11:17] <mathiasdreng> my kids is play right now on his computer lol
#1888 [11:17] <rexionslayer> wait
#1889 [11:17] <rexionslayer> im going to check
#1890 [11:17] <mathiasdreng> but i can not hmmm
#1891 [11:17] <Blunt21> Hi, I'd like to contact Lydia to talk about a LAN we're planning with our student association, what would be the best way ?
#1892 [11:17] <Sashabear> @Grum I sent you information in another window, did you see it?
#1893 [11:18] <Grum> Blunt21: send her a mail
#1894 [11:18] <mathiasdreng> and i can not report to mojang the site chras
#1895 [11:18] <RyanSnook> okay so this problem will be fixed soon?
#1896 [11:18] <Blunt21> I can't figure what her adress would be
#1897 [11:18] <AB> O the site has crashed?
#1898 [11:18] * PATTBIRD [PATTBIRD@notlogged] has joined #minecrafthelp
#1899 [11:18] <mathiasdreng> i can not go on it
#1900 [11:18] <Blunt21> I feel kinda dumb for this even
#1901 [11:19] <AB> I carnt log on with my new account AND THIS IS ANNOYING ME
#1902 [11:19] <mrgeorge13> i just got a 32 bit computer and i cant install java on it ?
#1903 [11:19] <rexionslayer> The purchase that gave you access to Minecraft has been reversed upon request. This means that you no longer will be able to play the game.
#1904 [11:19] <rexionslayer> ops
#1905 [11:19] <rexionslayer> http://www.wowgames.com.br/loja2/
#1906 [11:19] <RyanSnook> oh
#1907 [11:19] <rexionslayer> i buyed here
#1908 [11:19] * kiizzy [kiizzy@notlogged] has joined #minecrafthelp
#1909 [11:19] <AB> What so i bought minecraft and IT WONT GIVE ME A REFUNDD!!!!!!!!
#1910 [11:19] <RyanSnook> so i just wasted my money?
#1911 [11:19] * dragoman37000 [dragoman37000@notlogged] has quit. (Quit: Web client closed)
#1912 [11:20] <Blunt21> Grum: is her email adrese lydia@mojang.com ?
#1913 [11:20] * lewis [lewis@notlogged] has quit. (Ping timeout: 202 seconds)
#1914 [11:20] <mathiasdreng> somting whit tha patch
#1915 [11:20] <AB> So they just stole 18 pounds of me
#1916 [11:20] <AB> Thats stupid
#1917 [11:20] <RyanSnook> give it a few days
#1918 [11:20] * charlie [charlie@notlogged] has joined #minecrafthelp
#1919 [11:20] <RyanSnook> the patch might've been buggeed or something
#1920 [11:20] <RyanSnook> they'll fix it
#1921 [11:20] <Grum> Blunt21: yes
#1922 [11:21] <rexionslayer> what i do?
#1923 [11:21] <AB> a few days what till my account will work?
#1924 [11:21] <RyanSnook> just keep the email conferming your purches
#1925 [11:21] <mathiasdreng> i will never get this game agin look like lego hehehe
#1926 [11:21] <RyanSnook> can you not log on?
#1927 [11:21] <Blunt21> Grum: Thanks a lot ! :)
#1928 [11:21] <kiizzy> Hi i recently decided to try the new update out for the new launcher and noticed it said play demo soo i thought nothing of it until i actually played demo and it told me i must buy the full game in order to play it with friends and stuff.. i already bought the full game like 1 year ago why is it making me buy it again?
#1929 [11:21] <RyanSnook> kiizzt
#1930 [11:21] * Klaasjan030 [Klaasjan030@notlogged] has joined #minecrafthelp
#1931 [11:21] <Blunt21> Bye everyone ! thnaks for the help !
#1932 [11:21] * charlie [charlie@notlogged] has quit. (Client Quit)
#1933 [11:21] <RyanSnook> that's happening to alot of us
#1934 [11:21] <AB> I now what i put in but it FRIGIN LETS ME LOG IN AND THEN SAYS IVE GOT A DEMOP ACCOUNT?????????????????
#1935 [11:21] <mrgeorge13> Hey man i need some help i cant install java
#1936 [11:21] * Blunt21 [Blunt21@notlogged] has quit. (Quit: Web client closed)
#1937 [11:22] <kiizzy> ok
#1938 [11:22] <RyanSnook> i think it's a bug in the new patch
#1939 [11:22] <mrgeorge13> Hey i need some help i cant install java
#1940 [11:22] <mathiasdreng> i will play som wow bye all
#1941 [11:22] <kiizzy> yh its dumb if u ask me lol
#1942 [11:22] <RyanSnook> my advice is give it a few days and it'll be fixed
#1943 [11:22] * tgun [tgun@notlogged] has joined #minecrafthelp
#1944 [11:22] <kiizzy> i aint paying 26 bucks for something i already bought and ok ty
#1945 [11:22] <RyanSnook> KEEP YOUR EMAIL CONFIRMING YOUR MINECRAFT GAME PURCHES
#1946 [11:22] <RyanSnook> incase you want a refund
#1947 [11:22] <RyanSnook> incase you want a refund
#1948 [11:22] * tgun [tgun@notlogged] has left #minecrafthelp
#1949 [11:22] <mathiasdreng> WOW HERE I COME¨
#1950 [11:23] <mrgeorge13> Hey man i need some help i cant install javaHey man i need some help i cant install jav
#1951 [11:23] <mrgeorge13> Hey man i need some help i cant install javaHey man i need some help i cant install jav
#1952 [11:23] <mrgeorge13> Hey man i need some help i cant install javaHey man i need some help i cant install jav
#1953 [11:23] <mrgeorge13> Hey man i need some help i cant install javaHey man i need some help i cant install jav
#1954 [11:23] <AB> I KNOW BUT EVERYTIME I LOG IN IT SAYS IM PLAYING THE FRIGIN DEMO!!!!!!!!!!!!!!!!!!!
#1955 [11:23] <RyanSnook> mrgeorge13
#1956 [11:23] <RyanSnook> what happens when you try and install java
#1957 [11:23] <RyanSnook> yeah AB i have that current problem
#1958 [11:23] <RyanSnook> 1.3.7 launcher?
#1959 [11:23] * mathiasdreng [mathiasdreng@notlogged] has quit. (Quit: Web client closed)
#1960 [11:23] <mrgeorge13> i cant install it says unable to install
#1961 [11:24] <RyanSnook> are you downloading off the main java site?
#1962 [11:24] <kiizzy> its been soo long since i bought it i dont know where my purches recipt is
#1963 [11:24] <mrgeorge13> yeah
#1964 [11:24] <AB> It KEEPS SAYING IVE NOT PURCHASED AN ACCOUNT BUT I FRIGIN HAVE
#1965 [11:24] * helppppp [helppppp@notlogged] has joined #minecrafthelp
#1966 [11:24] <RyanSnook> find the recipt
#1967 [11:24] <Grum> Whaa people please be patient :'(
#1968 [11:24] <Grum> I can only help so many at the same time :D
#1969 [11:24] <RyanSnook> hi grum :)
#1970 [11:24] <rexionslayer> Grum
#1971 [11:24] * FraggleRock [FraggleRock@notlogged] has joined #minecrafthelp
#1972 [11:24] <AB> Finall ive been waiting the longest
#1973 [11:25] <RyanSnook> AB we all have the same problem :P
#1974 [11:25] <AB> Why?
#1975 [11:25] <RyanSnook> just wait til the update gets patched
#1976 [11:25] <mrgeorge13> ryansnok are you a mod /
#1977 [11:25] <mrgeorge13> ?
#1978 [11:25] <RyanSnook> no
#1979 [11:25] * batmansmom [batmansmom@notlogged] has joined #minecrafthelp
#1980 [11:25] <RyanSnook> i just assume the most logical things
#1981 [11:25] <AB> Wow This is gay
#1982 [11:25] * missy96 [missy96@notlogged] has joined #minecrafthelp
#1983 [11:25] <AB> I just wanna play SOME SG ON MY NEW ACCOUNT
#1984 [11:25] <FraggleRock> hello, my kid has purchased and installed minecraft. it wont boot up giving a java error
#1985 [11:25] <mrgeorge13> any mods wanna help
#1986 [11:25] <Klaasjan030> Mincraft LAuncher will start but as I press Play, it won't. start
#1987 [11:26] <Grum> right; AB; what was your issue?
#1988 [11:26] <missy96> I gave you the payment now i want to use the game and it is not letting me
#1989 [11:26] <helppppp> when i try to download minecraft it says "crash report" and i dont know how to take off my antivirus program.
#1990 [11:26] <mrgeorge13> someone fucking help ive been waiting for 45 mins
#1991 [11:26] * AuBot kicked mrgeorge13 from #minecrafthelp (Reason: rgeorge13 :Please keep it civil.)
#1992 [11:26] * batmansmom [batmansmom@notlogged] has quit. (Client Quit)
#1993 [11:26] <RyanSnook> stop swearing
#1994 [11:26] <AB> Well i have just bouight a new minecraft accounnt and then it says im playing the demo
#1995 [11:26] <AB> Pls help
#1996 [11:26] * mrgeorge13_ [mrgeorge13_@notlogged] has joined #minecrafthelp
#1997 [11:26] <missy96> SO THIS IS NOT A ONE ON ONE
#1998 [11:26] <AB> i will givere you the gift code as proof
#1999 [11:26] * rexionslayer [rexionslayer@notlogged] has quit. (Quit: Web client closed)
#2000 [11:26] <mrgeorge13_> this is BS
#2001 [11:27] <RyanSnook> AB does the launcher say 1.3.7 on the top left?
#2002 [11:27] <AB> Yep
#2003 [11:27] <mrgeorge13_> they dont even help
#2004 [11:27] <Grum> mrgeorge13_: why cant you install java?
#2005 [11:27] <mrgeorge13_> its says im unable to
#2006 [11:27] <Grum> mrgeorge13_: we're all volunteers here ... and its bloody xmas, have some patience for crying out loud
#2007 [11:27] <RyanSnook> yeah i have the same issue AB, i personally think it's a glitch or fault with the new update
#2008 [11:27] <helppppp> can someone help me?
#2009 [11:27] <AB> Grum you still helping me?
#2010 [11:27] <mrgeorge13_> shh
#2011 [11:27] <RyanSnook> guys
#2012 [11:27] <RyanSnook> chill
#2013 [11:28] <RyanSnook> they will help you all eventually
#2014 [11:28] <helppppp> hello?
#2015 [11:28] <RyanSnook> be calm and patient
#2016 [11:28] <Grum> AB: top of your screen button with my name; click it and talk in private
#2017 [11:28] <Klaasjan030> System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/bin/java>>>>>> Anybody knows this
#2018 [11:28] * VeteranzxChaos [VeteranzxChaos@notlogged] has joined #minecrafthelp
#2019 [11:28] <helppppp> i have been trying to get minecraft to work for 30 minutes because of a stupid crash report. i cant wait any longer.
#2020 [11:29] <RyanSnook> You can wait, stop being arssy
#2021 [11:29] <RyanSnook> the support team are trying their best
#2022 [11:29] <RyanSnook> go read a book or watch tv while you wait, also they have lives too..
#2023 [11:29] * kiizzy [kiizzy@notlogged] has quit. (Quit: Web client closed)
#2024 [11:30] <helppppp> my stupid computer wont let me go into my downloads to see if minecraft is downloaded.
#2025 [11:30] <RyanSnook> downloads on your pc or internet downloads?
#2026 [11:30] <helppppp> idk.
#2027 [11:30] * Daemon [Daemon@notlogged] has joined #minecrafthelp
#2028 [11:30] <RyanSnook> have you downloaded the setup?
#2029 [11:31] <RyanSnook> also what are you running your pc on? windows 7?
#2030 [11:31] <helppppp> ya. then it says crash error after i download
#2031 [11:31] <helppppp> i have windows 7 also.
#2032 [11:31] * Sashabear [Sashabear@notlogged] has quit. (Ping timeout: 202 seconds)
#2033 [11:31] <RyanSnook> okay update your java if you haven;t already
#2034 [11:31] * Happyfeet1142 [Happyfeet1142@notlogged] has joined #minecrafthelp
#2035 [11:31] * Happyfeet1142 [Happyfeet1142@notlogged] has quit. (Client Quit)
#2036 [11:31] * ottawa965 [ottawa965@notlogged] has joined #minecrafthelp
#2037 [11:31] <helppppp> this sounds stupid. but, idk how to and my mom is to busy to help.
#2038 [11:32] * Happyfeet1142 [Happyfeet1142@notlogged] has joined #minecrafthelp
#2039 [11:32] <Happyfeet1142> how can i get a refund
#2040 [11:32] * charlie [charlie@notlogged] has joined #minecrafthelp
#2041 [11:32] <ottawa965> my launcher wont load up at all
#2042 [11:32] * gamerongames [gamerongames@notlogged] has joined #minecrafthelp
#2043 [11:32] <gamerongames> Is minecraft compatiable with windows 8?
#2044 [11:32] <VeteranzxChaos> ive just download minecraft then its not on my system then i cant re download it
#2045 [11:32] * RyanSnook [RyanSnook@notlogged] has quit. (Quit: Web client closed)
#2046 [11:32] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Read error: Connection reset by peer)
#2047 [11:32] <Klaasjan030> I'm using a Mac
#2048 [11:32] * helppppp_ [helppppp_@notlogged] has joined #minecrafthelp
#2049 [11:32] <charlie> Cannot receive verification email.
#2050 [11:33] <gamerongames> is it?
#2051 [11:33] * AB [AB@notlogged] has quit. (Quit: Web client closed)
#2052 [11:33] <Happyfeet1142> i want to het a refund but i dont know how
#2053 [11:33] * Happyfeet1142 [Happyfeet1142@notlogged] has quit. (Client Quit)
#2054 [11:33] <charlie> Purchased minecraft and cannot get verification email.
#2055 [11:33] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#2056 [11:33] <Klaasjan030> ANYONE PLAYING MINECRAFT ON A MAC???
#2057 [11:34] <gamerongames> Is minecraft compatiable with windows 8?
#2058 [11:34] <Grum> RyanSnook: what's the problem? :)
#2059 [11:34] <missy96> DID YOUR SERVER CRASH
#2060 [11:34] <Grum> Klaasjan030: many people play it on a mac
#2061 [11:35] <Klaasjan030> Minecraft Launcher wil start, but when pressing play, it won't fire up
#2062 [11:35] <missy96> WELL I AM ON WINDOWS 7 NOT MAC
#2063 [11:35] <Grum> less caps please :'(
#2064 [11:35] * Jules [Jules@notlogged] has joined #minecrafthelp
#2065 [11:35] * mrgeorge13 [mrgeorge13@notlogged] has joined #minecrafthelp
#2066 [11:35] * Happyfeet1142 [Happyfeet1142@notlogged] has joined #minecrafthelp
#2067 [11:35] <Grum> Klaasjan030: which osx version?
#2068 [11:35] <Klaasjan030> 10.9 with java 7
#2069 [11:35] <Grum> Klaasjan030: have you applied all updates?
#2070 [11:35] * helppppp [helppppp@notlogged] has quit. (Ping timeout: 202 seconds)
#2071 [11:35] <Klaasjan030> yes
#2072 [11:35] <Grum> ok that one is yes ;)
#2073 [11:35] <Grum> hehe
#2074 [11:35] <Grum> ok that one is yes ;)
#2075 [11:35] <Grum> hehe
#2076 [11:35] * Jules [Jules@notlogged] has left #minecrafthelp
#2077 [11:35] <Grum> ??> Klaasjan030 devconsole
#2078 [11:35] <missy96> I WILL USE LESS CAPS WHEN I GET SOME SERVICE
#2079 [11:35] <VoxelHead> Klaasjan030: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#2080 [11:36] <VoxelHead> Klaasjan030: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#2081 [11:36] <Grum> helppppp_: what was your problem? :)
#2082 [11:36] <Klaasjan030> Couldn't launch game java.io.IOException: Cannot run program "/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/bin/java" (in directory "/Users/paulholtappels/Library/Application Support/minecraft"): error=2, No such file or directory
#2083 [11:36] * helppppp_ [helppppp_@notlogged] has quit. (Ping timeout: 202 seconds)
#2084 [11:36] <missy96> why is it i am not getting on
#2085 [11:36] <Happyfeet1142> can i play minecraft on a mac osx.Even if you can my mac is out of date.i want tovknow if i can get a refund
#2086 [11:36] <charlie> Is mojang rep on this site
#2087 [11:37] * anonymous [anonymous@notlogged] has joined #minecrafthelp
#2088 [11:37] * Jules [Jules@notlogged] has joined #minecrafthelp
#2089 [11:37] * VeteranzxChaos [VeteranzxChaos@notlogged] has quit. (Ping timeout: 202 seconds)
#2090 [11:37] * mrgeorge13_ [mrgeorge13_@notlogged] has quit. (Ping timeout: 202 seconds)
#2091 [11:37] * ottawa965 [ottawa965@notlogged] has quit. (Ping timeout: 202 seconds)
#2092 [11:37] <missy96> i think they are happy to take peoples money and not give them the service
#2093 [11:37] * Jules [Jules@notlogged] has quit. (Client Quit)
#2094 [11:37] * Jules [Jules@notlogged] has joined #minecrafthelp
#2095 [11:38] <Jules> How do I buy/ download a server for 1.7.4 on a Mac?
#2096 [11:38] * Happyfeet1142_ [Happyfeet1142_@notlogged] has joined #minecrafthelp
#2097 [11:38] <Happyfeet1142_> i bouht the game and all but t wont work.
#2098 [11:38] * charlie [charlie@notlogged] has quit. (Quit: Web client closed)
#2099 [11:38] <Klaasjan030> https://gist.github.com/anonymous/aaab80de56a912c4773d
#2100 [11:38] <Grum> Klaasjan030: mmm so when does that happen?
#2101 [11:39] * roo_ [roo_@notlogged] has joined #minecrafthelp
#2102 [11:39] <missy96> well i guess the people of mincraft will have a good new year party with the amount of money they have just robbed people of
#2103 [11:39] <Klaasjan030> apparently my son deleted the program minecraft
#2104 [11:39] <Grum> Klaasjan030: mm ok; can you click "Edit Profile" and tell me if at the bottom, the checkbox before: "Executable:" is checked?
#2105 [11:39] * ane200055 is now known as ane200055[Offline]
#2106 [11:40] <Grum> missy96: less drama? :/
#2107 [11:40] <Jules> How do I get a server for Mac 1.7.4??? Do I need to pay?
#2108 [11:40] * Happyfeet1142 [Happyfeet1142@notlogged] has quit. (Ping timeout: 202 seconds)
#2109 [11:40] <anonymous> hello i have a problem with my account. i just recently purchased a minecraft account, but i had to use a different account with the purchase instead of the one i registered a long time ago, but then when i tried to login to the account it wouldn't let me. i tried changing the password and it still wouldn't change anything. Now i spent 27 dollars to buy an account that won't even work.
#2110 [11:40] <Grum> Jules:https://minecraft.net/download
#2111 [11:40] <Jules> How do I get a server for Mac 1.7.4??? Do I need to pay?
#2112 [11:40] * Happyfeet1142_ [Happyfeet1142_@notlogged] has quit. (Client Quit)
#2113 [11:40] <Klaasjan030> No
#2114 [11:40] <Jules> How do I get a server for Mac 1.7.4??? Do I need to pay?
#2115 [11:40] <Jules> How do I get a server for Mac 1.7.4??? Do I need to pay?
#2116 [11:40] <Jules> How do I get a server for Mac 1.7.4??? Do I need to pay?
#2117 [11:41] * Jules [Jules@notlogged] has quit. (Client Quit)
#2118 [11:41] * Jules [Jules@notlogged] has joined #minecrafthelp
#2119 [11:41] <Grum> Jules: https://minecraft.net/download .
#2120 [11:41] <roo_> I've downloaded minecraft but it wont launch, it keeps giving me an error report because its crashed, anyone have any ideas for what i could do?
#2121 [11:41] <Jules> How to host my own mine craft server for 1.7.4 for Mac? Do I need to buy it?
#2122 [11:41] <Grum> Jules: https://minecraft.net/download -- last time -- no it is free.
#2123 [11:41] * wmhmartin [wmhmartin@notlogged] has joined #minecrafthelp
#2124 [11:42] <Grum> missy96: you do realize you are in a chatroom with volunteers on xmas right? :)
#2125 [11:42] <Grum> missy96: also, what is your problem?
#2126 [11:42] <wmhmartin> i downloaded minecraft and the game will not launch
#2127 [11:42] <Klaasjan030> No
#2128 [11:43] * casio [casio@notlogged] has joined #minecrafthelp
#2129 [11:43] <missy96> i bought the game and can not run it
#2130 [11:43] <Grum> Klaasjan030: ok; so for some reason it thinks java6 is still installed and refers to it
#2131 [11:43] * Dayler [Dayler@notlogged] has joined #minecrafthelp
#2132 [11:43] * anonymous [anonymous@notlogged] has quit. (Quit: Web client closed)
#2133 [11:43] <Grum> missy96: and what errors do you get?
#2134 [11:43] <Dayler> hello, can anyone help me?
#2135 [11:44] <Grum> Klaasjan030: you can point it to your java7 install manually if you want but you have to find what path it is in
#2136 [11:44] * Myribox [Myribox@notlogged] has quit. (Quit: Web client closed)
#2137 [11:44] <Klaasjan030> How can I change that
#2138 [11:44] * WD40 [WD40@notlogged] has joined #minecrafthelp
#2139 [11:44] <wmhmartin> no errors it just goes to the minecraft news
#2140 [11:44] <missy96> i don't get any errors it just keeps asking me to download
#2141 [11:44] <Grum> Klaasjan030: you need to find the 1.7 runtime; it should be in /System/Library/Java/JavaVirtualMachines/
#2142 [11:44] <casio> hi
#2143 [11:44] <Klaasjan030> let me check
#2144 [11:46] * sam_ [sam_@notlogged] has joined #minecrafthelp
#2145 [11:46] <WD40> how do purchase it? I have already tried entering a credit card but nothing happens.
#2146 [11:46] <Grum> Klaasjan030: most likely something like: /System/Library/Java/JavaVirtualMachines/....../Contents/Home/jre/bin/
#2147 [11:46] <Klaasjan030> ok
#2148 [11:46] <sam_> I brought minecraft but I still can't login with my username that I chose...
#2149 [11:46] <sam_> When I login with my Mojang account it just says "Play Demo"
#2150 [11:47] <Grum> sam_: then you are using the wrong email
#2151 [11:47] <Grum> missy96: asking you to download what?
#2152 [11:47] * Dayler [Dayler@notlogged] has quit. (Ping timeout: 202 seconds)
#2153 [11:47] <Grum> missy96: can you share any more information about what you are seeing/reading?
#2154 [11:47] <Klaasjan030> There is no JAVA in that BIN file
#2155 [11:47] <gamerongames> Is minecraft compatiable with windows 8?
#2156 [11:47] <Rikairchy> yes
#2157 [11:47] <gamerongames> then why do I lagg so much
#2158 [11:48] * mj [mj@notlogged] has joined #minecrafthelp
#2159 [11:48] <Rikairchy> have you installed the latest graphic drivers?
#2160 [11:48] <Grum> Klaasjan030: you said you had java7 right? do you know here it is?
#2161 [11:48] <Grum> gamerongames: yes if you have proper videocard drivers
#2162 [11:48] <Klaasjan030> yes
#2163 [11:48] <gamerongames> I do thought
#2164 [11:48] <Grum> Klaasjan030: where is that java? then i can tell you how to use it
#2165 [11:48] <sam_> How long do I have to wait to receive my account?
#2166 [11:48] <Rikairchy> gamerongames: verify the latest drivers are installed
#2167 [11:48] <Klaasjan030> the line you said is correct
#2168 [11:49] <Klaasjan030> but in that bin file, there is no java
#2169 [11:49] <gamerongames> amd
#2170 [11:49] <Rikairchy> okay, now make sure the drivers for your AMD card are installed
#2171 [11:49] <Grum> sam_: which username did you pick?
#2172 [11:49] <gamerongames> AMD Radeon HS 8240
#2173 [11:49] <missy96> is their a phone number to call and talk to a person
#2174 [11:49] <gamerongames> HD*
#2175 [11:49] * mj [mj@notlogged] has quit. (Client Quit)
#2176 [11:49] <sam_> I picked "LindinoPT"
#2177 [11:49] <Klaasjan030> javac is the closest
#2178 [11:49] <Grum> Klaasjan030: then someone deleted it? :/ now did that happen!
#2179 [11:49] <Rikairchy> gamerongames: install the drivers for it
#2180 [11:49] <Rikairchy> missy96: they have an email address
#2181 [11:49] <Grum> s/now/how/
#2182 [11:49] <ExtremeBot> Grum meant to say: Klaasjan030: then someone deleted it? :/ how did that happen!
#2183 [11:49] <Rikairchy> but no live support4
#2184 [11:50] <gamerongames> hOW?
#2185 [11:50] <gamerongames> How*?
#2186 [11:50] <sam_> My eMail I used to buy the game is: lindinopt@gmail.com
#2187 [11:50] <Klaasjan030> Thats the big question
#2188 [11:50] <Klaasjan030> so download JAVA
#2189 [11:50] <Rikairchy> gamerongames: what OS do you use?
#2190 [11:50] <Rikairchy> windows?
#2191 [11:50] <gamerongames> windows 8
#2192 [11:50] <Grum> sam_: there is no PC-edition on that; only a pocket-edition one -- are you sure? :)
#2193 [11:51] <Rikairchy> ??> gamerongames graphics/amd
#2194 [11:51] <sam_> I brought with a different PayPal account though
#2195 [11:51] <Rikairchy> well
#2196 [11:51] <gamerongames> ????????
#2197 [11:51] <Rikairchy> ??< Rikairchy index
#2198 [11:51] <Rikairchy> ??< index
#2199 [11:51] <Extreme> ??> gamerongames gpu/amd
#2200 [11:51] <VoxelHead> gamerongames: You can get drivers for AMD (formerly ATI) GPUs here: http://support.amd.com/en-us/download/auto-detect-tool
#2201 [11:51] <Rikairchy> i really should learn2voxel
#2202 [11:51] <Grum> sam_: top of the screen has as button with my name; please click it and reply in private
#2203 [11:52] <Grum> <missy96> is their a phone number to call and talk to a person <--, no there is not
#2204 [11:52] <gamerongames> cpu is AMD Dual core preccessor E1=2500
#2205 [11:52] * missy96 [missy96@notlogged] has quit. (Quit: Web client closed)
#2206 [11:52] <Rikairchy> gamerongames: CPU won't matter
#2207 [11:52] <Rikairchy> just install the latest drivers
#2208 [11:52] <gamerongames> THEN WHY DO i LAG
#2209 [11:52] <gamerongames> Then why do I lag*
#2210 [11:52] * cris [cris@notlogged] has joined #minecrafthelp
#2211 [11:52] <Grum> ??> gamerongames win/dxdiag
#2212 [11:52] <VoxelHead> gamerongames: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2213 [11:52] <VoxelHead> gamerongames: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#2214 [11:53] * sherry [sherry@notlogged] has joined #minecrafthelp
#2215 [11:53] <gamerongames> what voxel?
#2216 [11:53] * wmhmartin [wmhmartin@notlogged] has quit. (Ping timeout: 202 seconds)
#2217 [11:53] <Rikairchy> gamerongames: reread what VoxelHead said to do, slowly if need be
#2218 [11:53] <gamerongames> it don't work
#2219 [11:53] <Rikairchy> yes it will.
#2220 [11:54] <sherry> i bought a mojang card. I logged it in and redemed the card. when i click on the play button it tell me it crashed. then tells me i have no log in. can anyone help me
#2221 [11:54] * surinder [surinder@notlogged] has joined #minecrafthelp
#2222 [11:55] <cris> i phurshed the game and i can't download
#2223 [11:55] <sherry> can anyone help me
#2224 [11:55] <cris> they charred me two times
#2225 [11:55] * tonker91 [tonker91@notlogged] has joined #minecrafthelp
#2226 [11:56] <Rikairchy> cris: where did you buy it from?
#2227 [11:56] <sherry> the store game stop
#2228 [11:56] * Andrey [Andrey@notlogged] has quit. (Ping timeout: 202 seconds)
#2229 [11:56] <surinder> can someone help me when i click on the play button my miinecraft shows the MOJANG title and then it closes what do i do wrong?
#2230 [11:56] * mrgeorge13_ [mrgeorge13_@notlogged] has joined #minecrafthelp
#2231 [11:57] <sherry> allite stressed that this is happing and i dont know what to do
#2232 [11:57] * Bamek [Bamek@notlogged] has joined #minecrafthelp
#2233 [11:58] <Rikairchy> sherry: what's your minecraft username/email?
#2234 [11:58] * mrgeorge13 [mrgeorge13@notlogged] has quit. (Ping timeout: 202 seconds)
#2235 [11:58] <surinder> can anyone help me
#2236 [11:58] <Klaasjan030> Reinstall of java did not work
#2237 [11:59] <gamerongames> Rikairchy: I did what voxel said make it private now what?
#2238 [11:59] * CuRoNeWa [CuRoNeWa@notlogged] has joined #minecrafthelp
#2239 [11:59] <Rikairchy> paste the link here, gamerongames
#2240 [11:59] <tonker91> hey guys i borght minecraft for my brother this is his accout and it says he aint premium i also tried to buy it again and ive been charged twice am i in the right place
#2241 [11:59] <Rikairchy> the whole link
#2242 [11:59] * cris [cris@notlogged] has quit. (Ping timeout: 202 seconds)
#2243 [11:59] <Bamek> good hey I have a problem with my minecraft I bought a couple of days ago and DOWNLOAD all well but I give cuano play I load the launcher but the game I will not have me almost everything I have heco run as administrator update the graphic tone and nothing is effective ...
#2244 [11:59] <gamerongames> https://gist.github.com/anonymous/753efc82752b6cbad7fc
#2245 [11:59] <Rikairchy> tonker91: whats the minecraft username?
#2246 [12:00] <gamerongames> Ok now what?
#2247 [12:00] <tonker91> tonker2k but it made me make a mojang acc uneder tonker2k9
#2248 [12:00] <surinder> can someone help me when i click on the play button my miinecraft shows the MOJANG title and then it closes what do i do wrong?
#2249 [12:01] <gamerongames> Rikairchy: now what?
#2250 [12:01] <Rikairchy> gamerongames: hold on
#2251 [12:01] <tonker91> I HAVE RECIPTS AND STUFF IF NEEDED
#2252 [12:01] <gamerongames> ok
#2253 [12:01] <Rikairchy> tonker91
#2254 [12:01] <Rikairchy> calm down.
#2255 [12:01] <Rikairchy> your account tonker2k9 is premium
#2256 [12:02] <tonker91> WEN I TRY LOG ON IT SAYS USER NOT FOUND
#2257 [12:02] * bildramer [bildramer@notlogged] has quit. (Read error: Connection reset by peer)
#2258 [12:02] <Rikairchy> use your email address.
#2259 [12:02] * CuRoNeWa [CuRoNeWa@notlogged] has quit. (Ping timeout: 202 seconds)
#2260 [12:02] <Rikairchy> and stop typing in caps.
#2261 [12:02] <sherry> it crashes whe n we press play
#2262 [12:03] <gamerongames> How do you check your fps on windows 8
#2263 [12:03] <Rikairchy> gamerongames: go to http://global-download.gateway.com/GDFiles/Driver/VGA/VGA_AMD_v13.152.1.3000_W81x64_A.zip?acerid=635168188988013341&Step1=NOTEBOOK&Step2=NE%20SERIES&Step3=NE522&OS=ALL&LC=en&BC=GATEWAY&SC=PA_6G and download that file. it is the graphics update for your notebook
#2264 [12:03] <Bamek> Hi I have a problem I give the game play and I can play and I will have my other pc screen goes black and nothing I'm buying premium
#2265 [12:04] <Klaasjan030> Still no JAVA in BIN file
#2266 [12:04] <gamerongames> So what do I do with the file try mc now?
#2267 [12:04] <tonker91> still aint working =[
#2268 [12:04] <Rikairchy> no gamerongames
#2269 [12:04] <Bamek> and I am premium
#2270 [12:04] <Rikairchy> unzip it, and run the driver installation
#2271 [12:04] <gamerongames> then what do I do?
#2272 [12:04] <Rikairchy> tonker91: try a password reset
#2273 [12:05] <tonker91> k ill try that
#2274 [12:05] <Rikairchy> gamerongames: just focus on installing the drivers, then we shall see
#2275 [12:05] <sherry> Rikairchy sgoga@btboces.org scottydg11 thats for my son
#2276 [12:05] * CuRoNeWa [CuRoNeWa@notlogged] has joined #minecrafthelp
#2277 [12:06] <Rikairchy> sherry: do NOT share passwords here
#2278 [12:06] <gamerongames> 90%
#2279 [12:06] <gamerongames> 95%
#2280 [12:06] <sherry> i did not
#2281 [12:06] <Rikairchy> gamerongames: we don't need a realtime update.
#2282 [12:06] <gamerongames> Ok it finished
#2283 [12:06] <Rikairchy> sherry: then what was that, his username?
#2284 [12:06] * Suedehead [Suedehead@notlogged] has joined #minecrafthelp
#2285 [12:06] * CuRoNeWa_ [CuRoNeWa_@notlogged] has joined #minecrafthelp
#2286 [12:06] <gamerongames> well now what? open
#2287 [12:06] <sherry> yes
#2288 [12:06] <Rikairchy> gamerongames: install the drivers.
#2289 [12:06] <Rikairchy> sherry: oh okay, sorry.
#2290 [12:07] <sherry> thats what u asked me for
#2291 [12:07] <Rikairchy> it says that username is premium
#2292 [12:07] <gamerongames> I downloaed it noww?
#2293 [12:07] <gamerongames> downloaded*
#2294 [12:07] * Klaasjan030 [Klaasjan030@notlogged] has quit. (Quit: Web client closed)
#2295 [12:07] <Rikairchy> no sherry, I asked tonker91 for his username
#2296 [12:07] <Suedehead> Anyone know what's up with Realms? The Realms-button doesn't show up in my menu when I start the game. It did a couple of hours ago.
#2297 [12:07] <sherry> um lol not sure just bought the card and its my new info
#2298 [12:07] <sherry> oh lol
#2299 [12:07] <Suedehead> also, I do pay for realms
#2300 [12:08] <gamerongames> Rikairchy: what now?
#2301 [12:08] <Rikairchy> sherry: you're premium
#2302 [12:08] * niel|sleepingpotato is now known as niel
#2303 [12:08] <Rikairchy> Suedehead: I assume you're in Sweden?
#2304 [12:08] <sherry> ok whats that mean
#2305 [12:08] <Rikairchy> gamerongames: did you install it?
#2306 [12:08] <Suedehead> Yepp.
#2307 [12:08] <gamerongames> I downloaded it
#2308 [12:08] <Suedehead> But nevermind, the button showed up now... fifth restart of the game.
#2309 [12:08] <Rikairchy> Suedehead: you'll pay for Realms. From what I got of it, its Mojang hosted private servers
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#2312 [12:08] <Rikairchy> gamerongames: now install the drivers.
#2313 [12:09] <MCPTravis11> GUYS
#2314 [12:09] <gamerongames> How????
#2315 [12:09] <MCPTravis11> URGENT
#2316 [12:09] <Rikairchy> don't type in caps.
#2317 [12:09] * Suedehead [Suedehead@notlogged] has quit. (Client Quit)
#2318 [12:09] * CuRoNeWa [CuRoNeWa@notlogged] has quit. (Ping timeout: 202 seconds)
#2319 [12:09] * jeff_ [jeff_@notlogged] has quit. (Client Quit)
#2320 [12:09] <Rikairchy> gamerongames: unzip that file and run the setup
#2321 [12:09] <MCPTravis11> i just brought mc and... it won't let me in :/
#2322 [12:09] <Rikairchy> how is that urgent
#2323 [12:09] <sherry> so how do i fix this problem?
#2324 [12:09] <Rikairchy> sherry: reset the password associated with the account
#2325 [12:09] <Rikairchy> the user is premium
#2326 [12:10] <MCPTravis11> it says it has NOT been done
#2327 [12:10] * Vinny [Vinny@notlogged] has joined #minecrafthelp
#2328 [12:10] <Rikairchy> MCPTravis11: what's your minecraft username?
#2329 [12:10] <CuRoNeWa_> hey, ive got a mincraft account but after i signed in, i changd it so that i had to sign in with my email, ive now forgot my email as i use a different one, annd i havent been on mc as my laptopm hasnt been working. i brought the premium user thing and this is frustrating me, what can i do?
#2330 [12:10] <gamerongames> how do I unzip?
#2331 [12:10] <MCPTravis11> Rika same as IRC
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#2333 [12:10] <Rikairchy> MCPTravis11: don't call me Rika, please.
#2334 [12:11] <MCPTravis11> ok
#2335 [12:11] <sherry> ok i did reset it 4 times . sorry dont understand i am not good with computers
#2336 [12:11] <Rikairchy> according to minecraft.net, you aren't premium
#2337 [12:11] <gamerongames> Rikairchy: I really need your help how do I install it and unzip the folder?
#2338 [12:11] <MCPTravis11> i am :/
#2339 [12:11] <CuRoNeWa_> my user is Curtyboy123
#2340 [12:11] <MCPTravis11> i just brought it
#2341 [12:11] <MCPTravis11> :/
#2342 [12:11] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#2343 [12:11] <Rikairchy> you might have to wait for the activation to go through, MCPTravis11
#2344 [12:11] * avadaniisergiu [avadaniisergiu@notlogged] has joined #minecrafthelp
#2345 [12:11] <MCPTravis11> how long?
#2346 [12:11] <Rikairchy> gamerongames: right click and choose "Extract file.."
#2347 [12:11] <Rikairchy> MCPTravis11: not sure
#2348 [12:11] <tonker91> i donts suppose its possable to find out if i registerd under .com or .uk on the email is it ?
#2349 [12:11] <MCPTravis11> up to an hour?
#2350 [12:12] <gamerongames> Now what? Rikairchy
#2351 [12:12] * avadaniisergiu [avadaniisergiu@notlogged] has quit. (Client Quit)
#2352 [12:12] <Rikairchy> no tonker91
#2353 [12:12] * billy_ [billy_@notlogged] has joined #minecrafthelp
#2354 [12:12] <sherry> wow I am not understanding
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#2356 [12:12] * matthew36637 [matthew36637@notlogged] has joined #minecrafthelp
#2357 [12:12] <MCPTravis11> any staff on to tell me what email MCPTravis11 is on for sure?
#2358 [12:12] <Rikairchy> no MCPTravis11
#2359 [12:12] <CuRoNeWa_> hey, ive got a mincraft account but after i signed in, i changd it so that i had to sign in with my email, ive now forgot my email as i use a different one, annd i havent been on mc as my laptopm hasnt been working. i brought the premium user thing and this is frustrating me, what can i do?
#2360 [12:12] <Rikairchy> staff cannot do that
#2361 [12:13] <MCPTravis11> :/
#2362 [12:13] <gamerongames> Rikairchy: Now what?
#2363 [12:13] <Bamek> my problem is that I play and I can play and I'll have premium
#2364 [12:13] * worldmc [worldmc@notlogged] has joined #minecrafthelp
#2365 [12:13] <Rikairchy> CuRoNeWa_, MCPTravis11: your best bet is to email mojang with your transaction ID and request they change your email
#2366 [12:13] <CuRoNeWa_> hey, ive got a mincraft account but after i signed in, i changd it so that i had to sign in with my email, ive now forgot my email as i use a different one, annd i havent been on mc as my laptopm hasnt been working. i brought the premium user thing and this is frustrating me, what can i do?
#2367 [12:13] <billy_> Hello I just got the new cromebook and I bought minecraft but I can not download it.
#2368 [12:13] <gamerongames> I extracted it now what?
#2369 [12:13] <Rikairchy> CuRoNeWa_: repeating it every minute will not help
#2370 [12:13] <sherry> ok i am lost is anyone talking o me?
#2371 [12:13] * MineTechniker [MineTechniker@notlogged] has joined #minecrafthelp
#2372 [12:13] <sherry> to
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#2374 [12:13] <matthew36637> How do I reset my security questions?
#2375 [12:13] <CuRoNeWa_> but i havent got my transaction id becaise its on my email
#2376 [12:13] <Rikairchy> billy_: as far as I know, chromebooks do not support minecraft
#2377 [12:13] <Rikairchy> CuRoNeWa_: how did you pay for minecraft?
#2378 [12:14] <gamerongames> Rikairchy: I extracted now what?
#2379 [12:14] <Bamek> my problem is that I give wing PLAY key and not Habre
#2380 [12:14] <billy_> but I just paid for it. what do I do?
#2381 [12:14] <CuRoNeWa_> debit card
#2382 [12:15] <gamerongames> Rikairchy: I am installing from catalyst now what?
#2383 [12:15] <Rikairchy> install the catalyst software
#2384 [12:15] <tonker91> all i get for my registed usernames in my email are tonker 2k not tonker2k9
#2385 [12:15] <Rikairchy> it'll ask you to restart. do so and see if that eliminates your lag
#2386 [12:15] * josiasyelias [josiasyelias@notlogged] has joined #minecrafthelp
#2387 [12:15] <sherry> ok is there a number or live help agent i can call
#2388 [12:15] <Rikairchy> tonker2k is not premium, but tonker2k9 is
#2389 [12:16] <mrgeorge13_> any mods on ?
#2390 [12:16] <Rikairchy> sherry: no. email is the only option
#2391 [12:16] <Rikairchy> mrgeorge13_: please ask your question
#2392 [12:16] <josiasyelias> how do i run a mod?
#2393 [12:16] <gamerongames> sherry: if you wan't to contact mojang send them an email it takes a few days thought.
#2394 [12:16] <tonker91> thats what i mean its just saying tonker2k9 dosent exist
#2395 [12:16] <josiasyelias> i got it downloaded and don't know how to run it...
#2396 [12:16] <sherry> well how do i know when i am being helped? i am confused
#2397 [12:16] <Rikairchy> josiasyelias: we do not help with mods
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#2399 [12:16] <Rikairchy> sherry: volunteers
#2400 [12:16] <Rikairchy> sherry: volunteers
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#2402 [12:17] <sherry> ok yes it wont let me play it says its currupted
#2403 [12:17] <gamerongames> Rikairchy: after it finished what is next?
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#2407 [12:18] <Rikairchy> gamerongames: did it ask you to restart?
#2408 [12:18] <gamerongames> when it does restart and it will make mc faster?
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#2411 [12:18] <Rikairchy> it might, gamerongames
#2412 [12:18] <gamerongames> Rikairchy: how do you check your fps on Mc windows 8????
#2413 [12:19] <Rikairchy> press F3
#2414 [12:19] <Rikairchy> same as before.
#2415 [12:19] <gamerongames> Don't work
#2416 [12:19] <gamerongames> turns airplane mode on
#2417 [12:19] <Rikairchy> that's your laptop
#2418 [12:19] <Rikairchy> holf Fn and press F3
#2419 [12:19] * CuRoNeWa_ [CuRoNeWa_@notlogged] has quit. (Ping timeout: 202 seconds)
#2420 [12:19] <Grum> gamerongames: hold 'fn' at the same time
#2421 [12:19] * sherry [sherry@notlogged] has quit. (Quit: Web client closed)
#2422 [12:19] <gamerongames> fn + f3?
#2423 [12:20] <Grum> billy_: contact customer servers and ask for a refund i'm afraid :(
#2424 [12:20] <Rikairchy> gamerongames: yes
#2425 [12:20] <gamerongames> turns airplane mode on..
#2426 [12:20] * jw22 [jw22@notlogged] has joined #minecrafthelp
#2427 [12:20] <Rikairchy> hold FN and F3 at the same time
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#2429 [12:21] <tonker91> still no joy is the a customer support number ?
#2430 [12:22] <Grum> tonker91: no there is no such thing; what is the problem?
#2431 [12:22] * matthew36637 [matthew36637@notlogged] has quit. (Quit: Web client closed)
#2432 [12:23] <billy_> whats the customer service number
#2433 [12:23] <Rikairchy> Grum: tl;dr can't remember the email associated with his username
#2434 [12:23] <Rikairchy> billy_: you'll have to email mojang
#2435 [12:23] <tonker91> i broght minecraft for my brothers account it made me make a mojang acc the dispaly name is tonker2k9 but when i come to logg in it says user not found
#2436 [12:23] <jw22> I got a cancellation notice from mojang and i never canceled my account who should i contact about this?
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#2438 [12:23] * billy_ [billy_@notlogged] has quit. (Quit: Web client closed)
#2439 [12:23] <Grum> what is your username tonker91?
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#2441 [12:24] * gamerongames [gamerongames@notlogged] has quit. (Ping timeout: 202 seconds)
#2442 [12:24] <tonker91> tonker2k9
#2443 [12:25] * PcJamesy [PcJamesy@notlogged] has quit. (Ping timeout: 207 seconds)
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#2446 [12:26] * Mozoa|away is now known as Mozoa
#2447 [12:27] <Grum> tonker91: top of your screen has a button with my name; click it and please reply there in private
#2448 [12:30] <jw22> I got a cancellation notice from mojang and i never canceled my account who should i contact about this?
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#2451 [12:31] * snookado [snookado@notlogged] has joined #minecrafthelp
#2452 [12:31] <snookado> hi
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#2454 [12:31] * Alex21craft [Alex21craft@notlogged] has joined #minecrafthelp
#2455 [12:31] <snookado> need some help
#2456 [12:31] <snookado> some op here?
#2457 [12:31] <Alex21craft> Grum: you away?
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#2461 [12:32] <snookado> i have a problem with a old email
#2462 [12:32] <snookado> the server of the email was closed for ever
#2463 [12:32] <Needhelp> umm i baught the game on my old computer, but when i got my new computer, when i downloaded minecratf it said i hadnt baught the game?
#2464 [12:32] * BEENOBA [BEENOBA@notlogged] has joined #minecrafthelp
#2465 [12:33] <snookado> and now i cant change my email
#2466 [12:33] <snookado> i dnt have access to old email
#2467 [12:33] <Grum> Alex21craft: busy with others :/
#2468 [12:33] <Alex21craft> okat
#2469 [12:33] <Grum> Needhelp: then you logged in with the wrong account
#2470 [12:33] * marcolizz0 [marcolizz0@notlogged] has quit. (Client Quit)
#2471 [12:33] <snookado> grum u the op?
#2472 [12:33] <Grum> Alex21craft: what's the problem? :)
#2473 [12:34] * kprn [kprn@notlogged] has joined #minecrafthelp
#2474 [12:34] <Alex21craft> Grum: well i've had help from xales/stupid3700
#2475 [12:34] <jw22> I got a cancellation notice from mojang and i never canceled my account who should i contact about this?
#2476 [12:34] <Needhelp> im pretty sure i logged in with the same acount
#2477 [12:34] <Alex21craft> and after xales did alot and had me run a malware
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#2481 [12:34] <Grum> jw22: which website did you buy your account?
#2482 [12:34] <Grum> +on
#2483 [12:35] <Alex21craft> i woke up this morning seeking help and stupid3700 helped and got to a conclusion thinking I have to update drivers/drivers may be broke
#2484 [12:35] <BEENOBA> I cant broadcast to twitch because it is saying i need to migrate to mojang. But i all ready have.
#2485 [12:35] <snookado> grum : i have a old email and i cant change now
#2486 [12:35] <Grum> BEENOBA: username?
#2487 [12:35] <Grum> snookado: username? :)
#2488 [12:35] <BEENOBA> BEENOBA
#2489 [12:35] <snookado> grum : the server of email was closed
#2490 [12:35] <Alex21craft> and i downloaded the driver installer from http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/xps-420?driverId=K95CF&osCode=WLH&fileId=2731104421&languageCode=EN&categoryId=VI
#2491 [12:35] <snookado> grum : gatocrazy
#2492 [12:35] <kprn> I cannot purchase minecraft after creating a mojang account and logging in with that account. I will not allow me to hover over the buy or redeem code option
#2493 [12:35] <Alex21craft> thats where im at now grum :D
#2494 [12:35] <Grum> BEENOBA: your account is an old minecraft.net account, it is not migrated
#2495 [12:36] <jw22> minecraft
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#2497 [12:36] <BEENOBA> its migrated to toticats@yahoo.com\
#2498 [12:36] <Grum> BEENOBA: it is not
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#2500 [12:36] <BEENOBA> ok
#2501 [12:36] <BEENOBA> i am gonna need help migrating
#2502 [12:36] <Grum> so, please log in on mineraft.net with your username (nto email) and password and migrate :)
#2503 [12:37] * blindngdrifter [blindngdrifter@notlogged] has joined #minecrafthelp
#2504 [12:37] <BEENOBA> thanks
#2505 [12:37] <Alex21craft> Grum: I'm installing that driver for dell that stupid3700 reccomended me to get.
#2506 [12:37] <snookado> grum : i dnt recive the email
#2507 [12:37] <Needhelp> i logged on to both of my acounts, both still say that i have to buy it.... again
#2508 [12:37] <Grum> jw22: username?
#2509 [12:37] <snookado> grum : the server of this email was closed and i cant login or read
#2510 [12:37] <Grum> snookado: which minecraft username?
#2511 [12:38] <snookado> grum : gatocrazy
#2512 [12:38] <jw22> Jake_Woodward
#2513 [12:38] * Alex21craft [Alex21craft@notlogged] has quit. (Quit: Web client closed)
#2514 [12:38] <Grum> snookado: can you provide me the transaction id of your purchase? (just yes or no -- dont give it in here :D
#2515 [12:39] <snookado> grum : no
#2516 [12:39] <Grum> snookado: why not?
#2517 [12:39] <Grum> jw22: seems something cancelled the transaction
#2518 [12:39] * Alex21craft [Alex21craft@notlogged] has joined #minecrafthelp
#2519 [12:39] <snookado> grum : i searching
#2520 [12:39] <Needhelp> why does it say i have to buy it again
#2521 [12:39] <jw22> i never canceled it
#2522 [12:39] <snookado> grum : if i write here is private?
#2523 [12:40] <Alex21craft> Grum: I installed the driver update thing that stupid3700 had me download and install would u like me to gist it?
#2524 [12:41] <snookado> grum : i have it here the id
#2525 [12:41] <BEENOBA> grumm it will not work
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#2527 [12:41] <Needhelp> grum, why do u uhave to buy it again
#2528 [12:41] <Grum> BEENOBA: why not?
#2529 [12:41] <Alex21craft> I think Grum Is getting overloaded :P
#2530 [12:41] <Grum> Needhelp: what seems to be the problem?
#2531 [12:41] <snookado> grum : i have te transaction id
#2532 [12:41] <BEENOBA> it said migration failed
#2533 [12:41] <Grum> snookado: nol give me a second :)
#2534 [12:41] <snookado> grum : ok
#2535 [12:41] <Needhelp> i baught the game , but now it says i have to buy it again
#2536 [12:42] <Grum> snookado: top of your window shows my name on a button; click it and reply to me there; thta is private
#2537 [12:42] <Grum> Needhelp: which profile name did you pick?
#2538 [12:42] <Needhelp> liek username?
#2539 [12:42] * skyboy [skyboy@notlogged] has joined #minecrafthelp
#2540 [12:42] <Needhelp> RetardedFrog69
#2541 [12:42] <Needhelp> was my name
#2542 [12:42] <Alex21craft> wtf...
#2543 [12:42] <Alex21craft> lol
#2544 [12:42] <BEENOBA> grum do you know if u can migrate for me?
#2545 [12:43] <Needhelp> lel
#2546 [12:43] <Grum> i can; give me a moment
#2547 [12:43] <BEENOBA> that might work
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#2550 [12:43] <Needhelp> like i log in... and it says no purchased copies of minecraft
#2551 [12:43] * roimumof3 [roimumof3@notlogged] has joined #minecrafthelp
#2552 [12:44] <jw22> Grum: I never canceled the transaction
#2553 [12:45] <BEENOBA> grum/
#2554 [12:45] <Grum> jw22: something did
#2555 [12:45] * GATOCRAZY [GATOCRAZY@notlogged] has quit. (Quit: Web client closed)
#2556 [12:45] * GATOCRAZY [GATOCRAZY@notlogged] has quit. (Quit: Web client closed)
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#2558 [12:45] <jw22> Grum: so what should i do then?
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#2560 [12:46] <BEENOBA> almost done?
#2561 [12:46] <Grum> jw22: well, buy the game, seems somehow something requested a refund
#2562 [12:46] <Grum> BEENOBA: yes, lets see
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#2567 [12:46] <Needhelp> k
#2568 [12:47] <Grum> BEENOBA: top of your screen shows my name on a button, click it and answer my question in private please
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#2570 [12:47] * tomek [tomek@notlogged] has quit. (Ping timeout: 202 seconds)
#2571 [12:47] <Needhelp> frickien mojang
#2572 [12:47] <BEENOBA> i will check then come back
#2573 [12:47] <Grum> Needhelp: looking :(
#2574 [12:47] <Fergy> Ok im am having a problem here, I have bought minecraft today but it only asked for my email and never asked to enter a password. So when I tried to log in I couldnt becuase I didnt have a password.
#2575 [12:47] <Needhelp> ok ty
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#2578 [12:47] <Grum> Needhelp: you might have noticed there are more than 2 people requesting help
#2579 [12:47] <Grum> and ... i'm the only one available to help :P
#2580 [12:47] <Grum> and ... i'm the only one available to help :P
#2581 [12:47] * BEENOBA [BEENOBA@notlogged] has left #minecrafthelp
#2582 [12:47] <Needhelp> grum, are you looking for my profile?
#2583 [12:48] * Jenn [Jenn@notlogged] has quit. (Quit: Web client closed)
#2584 [12:48] <Grum> and i'm helping 2-5 people at the same time >.>
#2585 [12:48] <Grum> Needhelp: yes just found it
#2586 [12:48] <kprn> iave been waiting for a while now. should i continue to wait?
#2587 [12:48] <Needhelp> ok
#2588 [12:48] <Fergy> I feel that I have been scammed.
#2589 [12:49] <Grum> kprn: what is the problem?
#2590 [12:49] <Grum> Fergy: bit of patience please! :D
#2591 [12:49] * mrgeorge13_ [mrgeorge13_@notlogged] has quit. (Ping timeout: 202 seconds)
#2592 [12:49] <Fergy> alright :D
#2593 [12:49] <kprn> i created an account with mojang. then went to BUY minecraft and it will not allow me to hover over the option to buy or redeem code.
#2594 [12:49] <kprn> what am i doing wrong?
#2595 [12:49] <kprn> iv have been trying to buy for several days
#2596 [12:49] <Grum> Needhelp: top of the window has a button with my name; click it and reply to me in private please
#2597 [12:50] <Grum> kprn: you are using internet explorer right?
#2598 [12:50] <kprn> yes
#2599 [12:50] <Grum> use Chrome or Firefox
#2600 [12:50] <kprn> ahhh
#2601 [12:50] <kprn> ok
#2602 [12:50] <kprn> will try that
#2603 [12:50] <Grum> internet explorer is a piece of ... well ... garbage :p
#2604 [12:50] <kprn> true dat
#2605 [12:50] <kprn> it
#2606 [12:50] <kprn> its just the easy thing to start up with on my windows
#2607 [12:50] <kprn> thank you
#2608 [12:51] <Fergy> Grum you still busy?
#2609 [12:52] <worldmc> Fergy, i gues he still is. else he would have told it
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#2611 [12:53] * kprn [kprn@notlogged] has quit. (Quit: Web client closed)
#2612 [12:54] <Grum> hehe pfft :p
#2613 [12:54] <Grum> i'm working harder than on my normal working days! ;D
#2614 [12:54] <squirrelboy> i just got a new laptop for christmas yesterday. minecraft downloaded fine and the launcher opens but when i click on play, the green bar fills all the way and then nothing happens. the play button is faded and the game never starts. help!
#2615 [12:55] <Fergy> so your going to let me know when im next?
#2616 [12:55] * Needhelp [Needhelp@notlogged] has quit. (Quit: Web client closed)
#2617 [12:55] <Grum> a little longer >.>
#2618 [12:55] <Grum> k!
#2619 [12:56] <Grum> next =D
#2620 [12:56] <Fergy> haha alirght
#2621 [12:56] <Grum> Fergy: that means you already had an account, what username did you pick for MC?
#2622 [12:56] <Fergy> ohhhhh so i can only have 1 acc per email?
#2623 [12:56] <Grum> unless you are one of the developers; yes ;)
#2624 [12:57] <Grum> (some things are still broken, which is why we do not allow it yet)
#2625 [12:57] <Fergy> well my first account was fergy11
#2626 [12:57] <Fergy> second whitch i just created is FrootDeLoop
#2627 [12:57] <Grum> ok; that is an old account
#2628 [12:57] <Grum> k that should be a new one
#2629 [12:57] <Grum> and it is
#2630 [12:57] * nvil [nvil@notlogged] has joined #minecrafthelp
#2631 [12:58] <Grum> ok so both are found; both are active; what seems to be the problem?
#2632 [12:58] * Tarotaur [Tarotaur@notlogged] has quit. (Quit: Web client closed)
#2633 [12:58] <Fergy> I cant access the "frootDeLoop
#2634 [12:58] <Grum> squirrelboy: after you press play and ntohing happens; can you copy/paste the contents of the Developer Console?
#2635 [12:58] <Fergy> cant log on
#2636 [12:58] <Grum> ??> squirrelboy devconsole
#2637 [12:58] <VoxelHead> squirrelboy: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#2638 [12:58] <VoxelHead> squirrelboy: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#2639 [12:58] <Grum> Fergy: you need to login with the email adress of that account -- i'm guessing that is the problem?
#2640 [12:58] <Fergy> i dont have a assword
#2641 [12:59] <Fergy> password* lol
#2642 [12:59] <Grum> Fergy: top of window; button with my name; click it and answer me in private please :)
#2643 [12:59] * Adam [Adam@notlogged] has joined #minecrafthelp
#2644 [12:59] * SinZ is now known as SinZ|offline
#2645 [12:59] <nvil> When I click on "Play", the window gets replaced by one with the Mojang logo, then it goes right back to the launcher window, with the Play button again. I have re-installed Java, re-installed Minecraft and restarted the computer. Any other suggestions? Thanks!
#2646 [12:59] <nvil> When I click on "Play", the window gets replaced by one with the Mojang logo, then it goes right back to the launcher window, with the Play button again. I have re-installed Java, re-installed Minecraft and restarted the computer. Any other suggestions? Thanks!
#2647 [12:59] * roimumof3 [roimumof3@notlogged] has left #minecrafthelp
#2648 [13:00] <squirrelboy> ok, i pressed play again. it takes a while to load. after that i will try and show you the developer console
#2649 [13:00] <nyuszika7h> ??> nvil devconsole
#2650 [13:00] <VoxelHead> nvil: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#2651 [13:00] <VoxelHead> nvil: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#2652 [13:00] <nvil> OK, I will try to do that (computer dummy here!)
#2653 [13:01] <Adam> My minecraft will download but when it opens the crash report comes up this is a brand new computer does anybody know how to fix this issue
#2654 [13:01] <Grum> ??> nvil devconsole
#2655 [13:01] <VoxelHead> nvil: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#2656 [13:01] <VoxelHead> nvil: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#2657 [13:01] * Soccerboy444 [Soccerboy444@notlogged] has joined #minecrafthelp
#2658 [13:01] <Grum> oh sigh; sorry for the second one >.>
#2659 [13:01] <nyuszika7h> hehe
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#2662 [13:02] <Adam> This is it: [08:50:41 INFO]: Refreshing local version list...
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#2665 [13:02] <Grum> Adam: what does the error say? something about pixelformat not accelerated?
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#2669 [13:03] <nvil> OK, here is the "link to this gist": https://gist.github.com/anonymous/66b5e1b46937f9ca1584
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#2671 [13:03] <Grum> nvil: try running 1.7.2 please
#2672 [13:03] <Grum> ??> nvil changeversion
#2673 [13:03] <VoxelHead> nvil: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2674 [13:04] <nyuszika7h> that's in the Profile Editor tab in case it isn't obvious ;)
#2675 [13:04] * Fergy [Fergy@notlogged] has quit. (Quit: Web client closed)
#2676 [13:05] <nvil> 1.7.2 is working! Thanks so much!
#2677 [13:06] <nvil> Thanks, Grum.
#2678 [13:06] <squirrelboy> while watching the developer console , i keep seeing, "couldn't connect to server(SocketTimeoutException: connect timed out) but have local files assuming it's good"
#2679 [13:06] <Grum> nvil: this is a problem though
#2680 [13:06] <Grum> any version after 1.7.2 will not work for you because you have a really old videocard
#2681 [13:06] * rad101 [rad101@notlogged] has joined #minecrafthelp
#2682 [13:06] <nvil> Ah, maybe I will install it on the newer computer then.
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#2686 [13:07] <rad101> everytime i launch it and hit play it says the native files are courrupt or another file wont load. can u help?
#2687 [13:08] * Nickerator [Nickerator@notlogged] has joined #minecrafthelp
#2688 [13:08] <Grum> rad101: keep trying until it fixes itself :( -- there is a small bug in the launcher right now that doesnt always retry when something bad happens during download -- but i cannot fix it right now :(
#2689 [13:08] <blindngdrifter> I went onto your site. Paid for mine craft via paypal. As I was registering it asked me to download javascript. It finished downloading. I accidently clicked off minecraft website before finishing registering. when I login it says I can play the demo, but I have no access to the full game,please help.
#2690 [13:08] <Grum> also small afk ... back in 5 mins to help =)
#2691 [13:08] <SilverFlame71> I've purchased Minecraft for Windows 7 (64 bits) and when I execute it it suddenly closes up, generating a .txt file with this name: hs_err_pid1476.log. Whatdo I have to do to fix it?
#2692 [13:09] <Extreme> ??> SilverFlame71 devconsole
#2693 [13:09] * jelly280107 [jelly280107@notlogged] has joined #minecrafthelp
#2694 [13:09] <VoxelHead> SilverFlame71: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#2695 [13:09] <VoxelHead> SilverFlame71: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#2696 [13:09] <blindngdrifter> k thank u
#2697 [13:09] <rad101> i have launched it a million times. ive even redownloaded it a hundred times it never works.
#2698 [13:10] <Extreme> SilverFlame71: Give that log when you get the crash.
#2699 [13:10] <SilverFlame71> ok thx
#2700 [13:11] <jelly280107> i have just bought the game and i now can not play it how do i get them to resend so that i can verfie my site
#2701 [13:11] * squirrelboy [squirrelboy@notlogged] has quit. (Quit: Web client closed)
#2702 [13:11] <SilverFlame71> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000076e708c5, pid=8900, tid=5976 # # JRE version: 6.0_25-b06 # Java VM: Java HotSpot(TM) 64-Bit Server VM (20.0-b11 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ntdll.dll+0x508c5] # # If you would like to submit a bug report, please visit: # http://java.sun.com/webapps/bugreport/crash.jsp # --
#2703 [13:11] * coccaro [coccaro@notlogged] has joined #minecrafthelp
#2704 [13:11] <Extreme> SilverFlame71: That's not what I asked for - read what VoxelHead said.
#2705 [13:12] * laughergirl [laughergirl@notlogged] has joined #minecrafthelp
#2706 [13:13] <Grum> oh hi Extreme :D
#2707 [13:13] <SilverFlame71> https://gist.github.com/anonymous/b0e8fea4ebba75a07788
#2708 [13:13] * Minecraft [Minecraft@notlogged] has joined #minecrafthelp
#2709 [13:13] <Extreme> hi Grum
#2710 [13:13] <laughergirl> it wont allow me to purches the minecraft pc game and it says that the credit card information is wrong please try again but everything is right
#2711 [13:14] <SilverFlame71> HERE'S THE GIST: https://gist.github.com/anonymous/b0e8fea4ebba75a07788
#2712 [13:14] <blindngdrifter> can i have some help please
#2713 [13:14] <Extreme> SilverFlame71: That's a pain to read, but interesting crash.
#2714 [13:14] <Extreme> ??> SilverFlame71 win/java/reinst
#2715 [13:14] <VoxelHead> SilverFlame71: You need to reinstall Java.
#2716 [13:14] <VoxelHead> SilverFlame71: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.7.
#2717 [13:14] <SilverFlame71> so that should fix the problem?
#2718 [13:15] <Extreme> laughergirl: Please try purchasing at http://account.mojang.com/buy/minecraft
#2719 [13:15] * leon251 [leon251@notlogged] has joined #minecrafthelp
#2720 [13:15] <Extreme> SilverFlame71: Nope, it's the first thing to do.
#2721 [13:15] <SilverFlame71> ok
#2722 [13:15] <SilverFlame71> and what's next?
#2723 [13:15] <Grum> first doing that and then trying again :)
#2724 [13:16] * rad101 [rad101@notlogged] has quit. (Ping timeout: 202 seconds)
#2725 [13:16] <SilverFlame71> ok, I will
#2726 [13:16] * Minecraft [Minecraft@notlogged] has quit. (Ping timeout: 202 seconds)
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#2728 [13:17] <leon251> Hello, I bought the game, and try to install the exe date. nothing happens. no mistakewarnings or anything else happens. can anyone help me?
#2729 [13:18] <Extreme> ??> leon251 win/java/reinst
#2730 [13:18] <VoxelHead> leon251: You need to reinstall Java.
#2731 [13:18] <VoxelHead> leon251: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.7.
#2732 [13:18] <leon251> thanks. I try it.
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#2734 [13:19] * rad101 [rad101@notlogged] has joined #minecrafthelp
#2735 [13:20] <rad101> courrupt or invalid jar file how to fix?
#2736 [13:20] <Grum> rad101: which jarfile is invalid/corrupt?
#2737 [13:20] <rad101> 1.7.4
#2738 [13:20] <rad101> thats all it says
#2739 [13:21] <chazzizles> Does anyone know anything about the tardis pluggin?
#2740 [13:21] <Grum> ??> rad101 devconsole
#2741 [13:21] <VoxelHead> rad101: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#2742 [13:21] <VoxelHead> rad101: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#2743 [13:21] <Grum> ??> chazzizles mods
#2744 [13:21] <VoxelHead> chazzizles: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2745 [13:21] <VoxelHead> chazzizles: For single player mods, contact the mod's creator. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#2746 [13:21] * Nickerator [Nickerator@notlogged] has quit. (Quit: Web client closed)
#2747 [13:22] <chazzizles> i have it installed I just can't figure out how to make things work
#2748 [13:22] * coccaro [coccaro@notlogged] has quit. (Quit: Web client closed)
#2749 [13:22] <chazzizles> #bukkit
#2750 [13:22] <Extreme> chazzizles: try /join #bukkit
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#2756 [13:23] <SilverFlame71> IT WORKED!!!
#2757 [13:23] * nick is now known as Guest22480
#2758 [13:24] * Saleem [Saleem@notlogged] has joined #minecrafthelp
#2759 [13:24] <Grum> SilverFlame71: whooo!
#2760 [13:24] <SilverFlame71> THANKS A LOT GUYS!
#2761 [13:24] <Extreme> SilverFlame71: have fun :P
#2762 [13:24] * ane200055[Offline] is now known as ane200055
#2763 [13:24] <SilverFlame71> I WILL! THX!
#2764 [13:24] <blindngdrifter> I went onto your site. Paid for mine craft via paypal. As I was registering it asked me to download javascript. It finished downloading. I accidently clicked off minecraft website before finishing registering. when I login it says I can play the demo, but I have no access to the full game,please help.
#2765 [13:24] <Saleem> can someone help me with my problem my problem is that i cant open minecraft
#2766 [13:25] * SilverFlame71 [SilverFlame71@notlogged] has quit. (Quit: Web client closed)
#2767 [13:25] <Grum> blindngdrifter: which username did you pick?
#2768 [13:25] <Extreme> Saleem: Sure, explain?
#2769 [13:25] <blindngdrifter> blinfingdrifter
#2770 [13:25] <blindngdrifter> sorry
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#2772 [13:25] <Saleem> when i click on play i see the mojang screen and it closes and it says exit code 1
#2773 [13:25] <blindngdrifter> blindingdrifter
#2774 [13:26] <Extreme> ??> Saleem devconsole
#2775 [13:26] <VoxelHead> Saleem: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#2776 [13:26] <VoxelHead> Saleem: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#2777 [13:26] * CarvoHD [CarvoHD@notlogged] has joined #minecrafthelp
#2778 [13:26] <rad101> it wont let me make a ghist
#2779 [13:27] <Extreme> ??> rad101 gist/image
#2780 [13:27] <VoxelHead> rad101: Ah, so you need pictoral step-by-step directions? Give http://imgur.com/a/SfRa1 a look, then.
#2781 [13:27] <Grum> blindngdrifter: you failed typing your email adddress correctly :)
#2782 [13:27] <CarvoHD> Hello, i try to log into my MC and this appears ---- Minecraft Crash Report ---- // Everything's going to plan. No, really, that was supposed to happen. Time: 12/26/13 8:37 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.op
#2783 [13:27] <Syer> CarvoHD: Do not post crash reports in this channel, instead use pastebin
#2784 [13:27] <Syer> ??> CarvoHD gist
#2785 [13:27] <VoxelHead> CarvoHD: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#2786 [13:27] <Grum> blindngdrifter: should be fixed now
#2787 [13:28] <Extreme> ??> CarvoHD win/dxdiag
#2788 [13:28] <blindngdrifter> k tanks
#2789 [13:28] <VoxelHead> CarvoHD: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2790 [13:28] <VoxelHead> CarvoHD: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#2791 [13:29] <CarvoHD> i got a brand new pc and i try to log into MC and it just says "Crash Report" and a bunch of letters i dont understand. I dont know how to fix this
#2792 [13:29] <rad101> i know how to make A GIST but its not letting me
#2793 [13:29] <Saleem> is it a secret gist or public?
#2794 [13:29] <Extreme> CarvoHD: We need your dxdiag - read what VoxelHead said.
#2795 [13:29] <Extreme> Saleem: Either.
#2796 [13:30] <Saleem> https://gist.github.com/anonymous/8137104
#2797 [13:31] <CarvoHD> ok i saved it
#2798 [13:31] <CarvoHD> now what do i do?
#2799 [13:31] <rad101> someon e help me i cant make a ghist litteraly it wont let me
#2800 [13:31] <Extreme> Saleem: unfortunately, your Graphics Card is likely too old for Minecraft 1.7.4+.
#2801 [13:31] <leon251> thank you, works with new java.
#2802 [13:31] <Extreme> rad101: Explain, please.
#2803 [13:31] <Saleem> ok i know everything thanks dor the help i will buy a new pc ;)
#2804 [13:32] <Extreme> Saleem: No problem.
#2805 [13:32] <Extreme> ??> Saleem changeversion
#2806 [13:32] <VoxelHead> Saleem: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2807 [13:32] <Saleem> no my friend has this problem not me
#2808 [13:32] <Extreme> Saleem: You can try an older version, if you wish.
#2809 [13:32] <rad101> im filling everything out on the gist but it wont let me click make secret gist
#2810 [13:32] <Extreme> Saleem: Ah.
#2811 [13:32] <Saleem> so i will buy a new pc for him
#2812 [13:32] <Saleem> thanks for the help
#2813 [13:33] <CarvoHD> hello?
#2814 [13:33] * ChuiTomber [ChuiTomber@notlogged] has joined #minecrafthelp
#2815 [13:33] <Extreme> CarvoHD: I am awaiting on a link.
#2816 [13:33] <Extreme> CarvoHD: I am awaiting on a link.
#2817 [13:33] * leon251 [leon251@notlogged] has left #minecrafthelp
#2818 [13:33] <CarvoHD> a link to what?
#2819 [13:34] * Jomberman [Jomberman@notlogged] has joined #minecrafthelp
#2820 [13:34] <Saleem> @Extreme can you give me a tip for graphics cards?
#2821 [13:34] <Jomberman> how far can i be so that still rion goloems spawn and move with water?
#2822 [13:34] <Saleem> a cheap one but it has to work for minecraft
#2823 [13:35] * ChuiTomber [ChuiTomber@notlogged] has quit. (Client Quit)
#2824 [13:35] <CarvoHD> Extreme: a link to what?
#2825 [13:36] <rad101> someone help me i dont wana have waisted 30 dollars
#2826 [13:36] * George [George@notlogged] has joined #minecrafthelp
#2827 [13:37] <George> hi i bought a mine craft code but made a spelling mistake on my email and can't log in even tho you have charged me
#2828 [13:38] * FantasmaxX3 [FantasmaxX3@notlogged] has joined #minecrafthelp
#2829 [13:39] * sw12 [sw12@notlogged] has joined #minecrafthelp
#2830 [13:39] <FantasmaxX3> Hello, I've got troubles with the email address i put in my inscription when I bought the game
#2831 [13:39] * sw12 [sw12@notlogged] has quit. (Client Quit)
#2832 [13:39] <FantasmaxX3> How can I modify this ?
#2833 [13:40] <George> yes
#2834 [13:41] * rere225 [rere225@notlogged] has joined #minecrafthelp
#2835 [13:41] <George> how do i fix this mistake
#2836 [13:41] <rad101> help me!
#2837 [13:41] <CarvoHD> What do i neeed the link for
#2838 [13:42] * Saleem [Saleem@notlogged] has quit. (Ping timeout: 202 seconds)
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#2841 [13:43] <rere225> hello ?
#2842 [13:43] <jaxzeldafan> help, I can't start minecraft!!!
#2843 [13:43] <makenna11105> hello
#2844 [13:44] <jaxzeldafan> new computer...
#2845 [13:44] <rere225> i have an issue to login into my account
#2846 [13:44] <makenna11105> i have a cromebook and i was wondering what sversion of mincraft
#2847 [13:44] <rere225> lol....makenna i think you just...can't
#2848 [13:45] <makenna11105> really?
#2849 [13:45] <makenna11105> why not?
#2850 [13:45] <rere225> yea cuz you know that chrome Os isnt actually a normal os... ?
#2851 [13:45] * Smanly|Away is now known as Smanly
#2852 [13:45] <rere225> its based on a cloud
#2853 [13:45] <rere225> actually...your computer (your os) is google chrome
#2854 [13:46] <rad101> courrupt or invalid jar file how to fix?
#2855 [13:46] <makenna11105> so there is no way i can get mincraft on this computer
#2856 [13:46] <rere225> sec makenna ill check that for you just to make sure
#2857 [13:46] * Jomberman [Jomberman@notlogged] has quit. (Quit: Web client closed)
#2858 [13:46] <makenna11105> thank you
#2859 [13:46] * George [George@notlogged] has quit. (Ping timeout: 202 seconds)
#2860 [13:46] <makenna11105> I just purchased it
#2861 [13:46] <jaxzeldafan> oh... I get a java error outside platform:
#2862 [13:47] <jaxzeldafan> [13:46:22 INFO]: Client> # A fatal error has been detected by the Java Runtime Environment:
#2863 [13:47] <rere225> Makenna i was wrong
#2864 [13:47] * jelly280107 [jelly280107@notlogged] has joined #minecrafthelp
#2865 [13:47] <makenna11105> ok so what should i do?
#2866 [13:47] <rere225> ChromeOs is based on Linux Kernel.... its not that simple as Windows installation but i guess you can
#2867 [13:47] * jelly280107 [jelly280107@notlogged] has quit. (Client Quit)
#2868 [13:47] <makenna11105> please :-)
#2869 [13:47] <rere225> try this link: https://help.mojang.com/customer/portal/articles/920822-minecraft-on-chromebooks
#2870 [13:48] <Grum> no matter what you do it will not run on a chromebook
#2871 [13:48] <rere225> well...this is the explication i will find you a tutorial on HOW TO
#2872 [13:48] <rere225> i guess we can...
#2873 [13:48] * ChilledXSocks [ChilledXSocks@notlogged] has joined #minecrafthelp
#2874 [13:48] <Grum> ??> makenna11105 chromebook
#2875 [13:48] <rere225> it said dat on mojan website... soo
#2876 [13:48] <Grum> ??> makenna11105 chromebooks
#2877 [13:48] <VoxelHead> makenna11105: Minecraft will not run on Chromebooks because 1. Chrome OS is essentially a browser, not a full OS, 2. Chromebooks are not designed for gaming and therefore have low performance, 3. Some Chromebooks uses the ARM architecture, which LWJGL, the underlying library used by Minecraft, does not support, and 4. Chrome OS does not support Java.
#2878 [13:49] <Grum> rere225: it will not work, period
#2879 [13:49] <jaxzeldafan> I have windows7,
#2880 [13:49] <jaxzeldafan> it almost loads
#2881 [13:49] <jaxzeldafan> it almost loads
#2882 [13:49] * ChilledXSocks [ChilledXSocks@notlogged] has left #minecrafthelp
#2883 [13:49] <rere225> In order to play Minecraft on a Chromebook, you would have to "root" your device to access the Linux kernel (though that defeats the purpose of having a Chromebook).
#2884 [13:49] <CarvoHD> Can someone help me i have the dxdiag
#2885 [13:50] <Extreme> CarvoHD: Then give us the link.
#2886 [13:50] <CarvoHD> How??
#2887 [13:50] * Extreme 's client crashed
#2887 [13:50] <CarvoHD> just past it in chat?
#2888 [13:50] <CarvoHD> *Paste?
#2889 [13:50] <Extreme> CarvoHD: You paste it here, yes.
#2890 [13:50] <Grum> rere225: it will not work on a chromebook
#2891 [13:50] * blindngdrifter [blindngdrifter@notlogged] has quit. (Quit: Web client closed)
#2892 [13:50] * doughty [doughty@notlogged] has joined #minecrafthelp
#2893 [13:51] <CarvoHD> its in notepad form
#2894 [13:51] <rere225> Grum .... it will... but not on CHROMEOS *
#2895 [13:51] * makenna11105 [makenna11105@notlogged] has quit. (Ping timeout: 202 seconds)
#2896 [13:51] <rere225> you know ??
#2897 [13:51] <Grum> lol .... it seems it might work -- but no idea how on earth taht could *EVER* work; http://blogs.ncs-nj.org/minecraft/2012/12/28/minecraft-on-a-chromebook/
#2898 [13:52] <Grum> the whole arch is different
#2899 [13:52] <rere225> i know...but theres a hope :)
#2900 [13:52] * RobertLee [RobertLee@notlogged] has joined #minecrafthelp
#2901 [13:52] * G_ [G_@notlogged] has joined #minecrafthelp
#2902 [13:52] <jaxzeldafan> # A fatal error has been detected by the Java Runtime Environment:
#2903 [13:52] <rere225> ahahaa dude i tried to build my own kernel to load better graphics drive ron my old laptop to run (chromeos)
#2904 [13:52] <jaxzeldafan> # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x05e53e88, pid=4140, tid=4848
#2905 [13:52] * QuiteBoringName [QuiteBoringName@notlogged] has quit. (Quit: Leaving)
#2906 [13:53] <rere225> this is just impossible ahahah
#2907 [13:53] <jaxzeldafan> # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#2908 [13:53] <CarvoHD> How do i paste it here? Should i go to gist? im confused how do i give you the DxDiag
#2909 [13:53] * GW4thewin [GW4thewin@notlogged] has joined #minecrafthelp
#2910 [13:53] * Mozoa [Mozoa@notlogged] has quit. (Quit: Reconnecting.)
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#2912 [13:53] * Mikey [Mikey@notlogged] has joined #minecrafthelp
#2913 [13:53] <Extreme> CarvoHD: I am still waiting :)
#2914 [13:54] <doughty> hi i cant purchase minecraft on my windows pc. it stops me at create an acct. I do have an acct for my son already. It might be firewall stuff. I turned off mcafee and tried again but it still did not work. How do i get it to work Thanks
#2915 [13:54] <Extreme> CarvoHD: Give us the link to your gist.
#2916 [13:54] * Mikey is now known as Guest23476
#2917 [13:54] * rad101 [rad101@notlogged] has quit. (Quit: Web client closed)
#2918 [13:54] <jaxzeldafan> this isn't helping
#2919 [13:55] * draid99 [draid99@notlogged] has joined #minecrafthelp
#2920 [13:55] <Extreme> doughty: try purchasing at http://account.mojang.com/buy/minecraft
#2921 [13:55] <Guest23476> Hey i looking for some help/wisdom. I purchaced minecraft yesterday arround 3:00 eastern time(u.s
#2922 [13:55] * RobertLee [RobertLee@notlogged] has quit. (Ping timeout: 202 seconds)
#2923 [13:55] <draid99> i want to know how to install mods
#2924 [13:55] <Guest23476> )oops
#2925 [13:55] <Guest23476> ...
#2926 [13:55] <Extreme> jaxzeldafan: Sorry what's the issue?
#2927 [13:55] <draid99> how to install mods
#2928 [13:56] <Extreme> Guest23476: Go on.
#2929 [13:56] <GW4thewin> had to replace computers and bought this for my son yesterday nad will not come over to new computer.
#2930 [13:56] <Guest23476> i bought minecraft but cant play anything but the demo
#2931 [13:56] <Extreme> ??> jaxzeldafan devconsole
#2932 [13:56] <Extreme> ??> jaxzeldafan devconsole
#2933 [13:56] * G_ [G_@notlogged] has left #minecrafthelp
#2934 [13:56] <VoxelHead> jaxzeldafan: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#2935 [13:56] <VoxelHead> jaxzeldafan: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#2936 [13:56] * Smanly is now known as Smanly|Away
#2937 [13:56] <jaxzeldafan> thank you, I have new-to-me laptop,
#2938 [13:56] * pacoprodigy [pacoprodigy@notlogged] has joined #minecrafthelp
#2939 [13:56] <CarvoHD> Do i need a gist acount?
#2940 [13:56] <Extreme> CarvoHD: Nope.
#2941 [13:57] <Extreme> ??> CarvoHD gist/image
#2942 [13:57] <jaxzeldafan> installed minecraft, newest java and no playibility
#2943 [13:57] <VoxelHead> CarvoHD: Ah, so you need pictoral step-by-step directions? Give http://imgur.com/a/SfRa1 a look, then.
#2944 [13:57] <jaxzeldafan> playability?
#2945 [13:57] <draid99> i have tried to do magic launcher but it wouldnt open and i dont know why
#2946 [13:57] <CarvoHD> then how do i give you it?
#2947 [13:57] <pacoprodigy> Ok so i bought a acc and now its asking me to buy another whats going on
#2948 [13:57] <Extreme> jaxzeldafan: okay, read what VoxelHead asked.
#2949 [13:57] <Extreme> pacoprodigy: have you purchased the game?
#2950 [13:57] <Guest23476> Hey i looking for some help/wisdom. I purchaced minecraft yesterday arround 3:00 eastern time(u.s) and i still cant play anything but the demo any advice?
#2951 [13:57] <jaxzeldafan> rgr, thank you
#2952 [13:57] <CarvoHD> https://gist.github.com/anonymous/c57fa364eea225b88611
#2953 [13:57] <CarvoHD> there
#2954 [13:57] <pacoprodigy> yea i went throgh paypal and it said confirmed
#2955 [13:57] <Extreme> ??> Guest23476 account/demo-only
#2956 [13:57] <VoxelHead> Guest23476: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#2957 [13:58] <GW4thewin> How do you get what you paid for yesterday on another computer today.
#2958 [13:58] <draid99> i bought the game i just need to know what is a easy way to install mods.
#2959 [13:58] <pacoprodigy> but know its asking for my info again to buy another
#2960 [13:58] * draid99 [draid99@notlogged] has quit. (Client Quit)
#2961 [13:58] <Extreme> CarvoHD: Sorry, your graphics card is not supported on Windows 8.1
#2962 [13:59] <CarvoHD> what does that mean?
#2963 [13:59] <Extreme> CarvoHD: It means you shouldn't have Windows 8.1
#2964 [13:59] <Extreme> CarvoHD: or Windows 8.
#2965 [13:59] <CarvoHD> can i downgrade to windows 7?
#2966 [13:59] <Extreme> CarvoHD: Yes.
#2967 [13:59] <CarvoHD> \Is it free?
#2968 [14:00] <Extreme> CarvoHD: No, sorry.
#2969 [14:00] <CarvoHD> How much would it cost?
#2970 [14:00] <Extreme> CarvoHD: Most OEMs have a "Factory reset" feature, you can try that.
#2971 [14:00] <pacoprodigy> i closed the tab and waited for the email but it never came so i logged back on to the acc web sight and its asking me to buy another acc
#2972 [14:00] <CarvoHD> Factory reset?
#2973 [14:00] <CarvoHD> Why would i do that?
#2974 [14:00] * GW4thewin [GW4thewin@notlogged] has quit. (Quit: Web client closed)
#2975 [14:01] <Extreme> pacoprodigy: Have you set a username?
#2976 [14:01] * Xiphias__ [Xiphias__@notlogged] has joined #minecrafthelp
#2977 [14:01] <Xiphias__> I need help
#2978 [14:01] <Extreme> CarvoHD: It is free, and saves you money.
#2979 [14:01] <pacoprodigy> yes i did and it confirmed it and everything
#2980 [14:01] <Extreme> CarvoHD: If you don't want to, just downgrade.
#2981 [14:01] <Extreme> pacoprodigy: username, please?
#2982 [14:01] <CarvoHD> wait would a Glaxy Geforce GT 640 support windows 8.1?
#2983 [14:02] * Daemon [Daemon@notlogged] has quit. (Quit: Leaving.)
#2984 [14:02] <Extreme> CarvoHD: It should, yes.
#2985 [14:02] <pacoprodigy> Gandolf
#2986 [14:02] <CarvoHD> Ok, This makes sense cause my dad bought this seperate. So i should just flip flop the two Graphics Cards and it should work?
#2987 [14:03] * Cris [Cris@notlogged] has joined #minecrafthelp
#2988 [14:03] <Extreme> pacoprodigy: That account is valid.
#2989 [14:03] <Xiphias__> I need help, anyone able to help me?
#2990 [14:03] <Extreme> ??> pacoprodigy account/paid
#2991 [14:03] <Grum> rere225: it might run on chromeos given the hardware is *not* arm
#2992 [14:03] <VoxelHead> pacoprodigy: There is a very simple way to see whether Mojang believes your account is paid for or not. Log in at https://account.mojang.com/me and look for a 'My Games' heading. If you don't see Minecraft listed there, nor in My Gift Codes, then that account has not bought Minecraft.
#2993 [14:03] <VoxelHead> pacoprodigy: See http://i.imgur.com/ySNIi0V.png for an exemplary picture.
#2994 [14:03] <Extreme> Xiphias__: Hello, what's the issue?
#2995 [14:03] <Xiphias__> I cant conenc to a certain server.
#2996 [14:04] <Extreme> Xiphias__: IP, and why can't you?
#2997 [14:04] <Xiphias__> internal exception io.netty.handler.timeout.readtimeoutexception
#2998 [14:04] <Cris> How do I get minecraft to run after I have downloaded in on my windows 8?
#2999 [14:04] <Xiphias__> I only get that message
#3000 [14:04] <Xiphias__> when I log in.
#3001 [14:04] * amygirl [amygirl@notlogged] has joined #minecrafthelp
#3002 [14:04] <Extreme> Cris: You run the exe, of course!
#3003 [14:05] <Extreme> Xiphias__: Go on, what's the IP?
#3004 [14:05] <Xiphias__> s.dhmc.us
#3005 [14:05] * Baq12 [Baq12@notlogged] has joined #minecrafthelp
#3006 [14:05] <Cris> I can not find out how to do that...I tried to click on the downloaded file
#3007 [14:05] * oliwier [oliwier@notlogged] has joined #minecrafthelp
#3008 [14:05] <amygirl> hi the laucher does not take me to game screen when press play - useing win 7
#3009 [14:05] <Baq12> I need help migrating my account
#3010 [14:05] * Guest564 [Guest564@notlogged] has joined #minecrafthelp
#3011 [14:05] * jay_ [jay_@notlogged] has joined #minecrafthelp
#3012 [14:05] <Baq12> Can anyone help me
#3013 [14:06] <rere225> grum i know but at least he can try :)
#3014 [14:06] * Dante [Dante@notlogged] has joined #minecrafthelp
#3015 [14:06] <Grum> rere225: not if he has ARM
#3016 [14:06] <Baq12> It keeps telling me migration failure\
#3017 [14:06] <Extreme> Chris: Go on, what happens when you run it?
#3018 [14:06] <Guest564> Wonder where the tekkit IRC help channel is? I'm running it off the technic platform on single player and it has none of the things its supposed to (e.g. no generators, or flying rings, etc)
#3019 [14:06] <Chris> huh? o-o
#3020 [14:06] * Baq12 [Baq12@notlogged] has quit. (Client Quit)
#3021 [14:06] * oliwier [oliwier@notlogged] has quit. (Client Quit)
#3022 [14:06] <Cris> It does not let me click on it to run it
#3023 [14:06] <Extreme> Chris: oh, sorry :p
#3024 [14:06] <jay_> i can only play the demo version but I purchased the game a bit ago and could play it then but now ONLY DEMO
#3025 [14:07] <Cris> do I have to go to the run menu?
#3026 [14:07] <Extreme> Cris: No, you DOUBLE CLICK on the LAUNCHER PROGRAM.
#3027 [14:07] <doughty> thanks dude
#3028 [14:07] <Xiphias__> Extreme, would you ahve any idea what is wrong?
#3029 [14:08] <rere225> grum http://www.youtube.com/watch?v=HJHpChTfUfY
#3030 [14:08] <VoxelHead> "Minecraft on an Acer Chromebook" ( by Suinswofi )
#3031 [14:08] <Cris> where do I find that?
#3032 [14:08] <Extreme> Xiphias__: It seems to be up (mostly).
#3033 [14:08] <Extreme> Xiphias__: try a different server.
#3034 [14:08] <rere225> I KNOW ITS NOT CHROME OS...but its a chromebook :)
#3035 [14:08] <Xiphias__> It is, everyone else can join but me and a few others.
#3036 [14:08] <Xiphias__> Other servers work for me too
#3037 [14:08] <Extreme> rere225: Chromebooks run Chrome OS.
#3038 [14:08] * mobtamer2233 [mobtamer2233@notlogged] has joined #minecrafthelp
#3039 [14:08] * zach_ [zach_@notlogged] has joined #minecrafthelp
#3040 [14:09] <Dante> I CANT GET THE ICON UP FOR MY SON..I AM LOGGED IN AND EVERYTHING WORKS
#3041 [14:09] <CarvoHD> so the Galaxy should work?
#3042 [14:09] * doughty [doughty@notlogged] has quit. (Quit: Web client closed)
#3043 [14:09] * bren9 [bren9@notlogged] has joined #minecrafthelp
#3044 [14:09] <Guest564> Nobody :3
#3045 [14:09] * bren9 [bren9@notlogged] has quit. (Client Quit)
#3046 [14:09] <Guest564> ?
#3047 [14:09] <Extreme> Dante: Please cut the caps, and explain what you bean by can't get the icon up.
#3048 [14:09] <Extreme> s/bean/mean/
#3049 [14:09] <ExtremeBot> Extreme meant to say: Dante: Please cut the caps, and explain what you mean by can't get the icon up.
#3050 [14:09] <rere225> extreme you can run linux ..like ubuntu like in the video
#3051 [14:10] <Extreme> rere225: I am aware.
#3052 [14:10] <Cris> ok..I will look in the flles and try to launch it. Thanks
#3053 [14:10] * Cris [Cris@notlogged] has quit. (Quit: Web client closed)
#3054 [14:10] * shock [shock@notlogged] has joined #minecrafthelp
#3055 [14:10] <Extreme> rere225: Even so, Minecraft doesn't work on all Chromebooks.
#3056 [14:10] <shock> My game keeps on crashing
#3057 [14:11] * worldmc [worldmc@notlogged] has quit. (Ping timeout: 194 seconds)
#3058 [14:11] <Extreme> shock: What does it tell you?
#3059 [14:11] <Dante> i do not know how to put an icon on desktop so he can just click on it to enter the game, we keep having to go in enter all info and download everyti,me
#3060 [14:11] <shock> the crash report?
#3061 [14:11] <Extreme> ??> shock devconsole
#3062 [14:11] <VoxelHead> shock: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#3063 [14:11] <VoxelHead> shock: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#3064 [14:11] <rere225> i nkow but i just said that he can try on his own just to know...
#3065 [14:11] * makenna11105 [makenna11105@notlogged] has joined #minecrafthelp
#3066 [14:11] <shock> ok
#3067 [14:11] <Xiphias__> Extreme: So you ahve no idea? As others have the same problem as me. other servers work though.
#3068 [14:11] <Xiphias__> But I wanna join s.dhmc.us
#3069 [14:12] <jay_> any suggestions on the demo only availability
#3070 [14:12] <jaxzeldafan> Extreme: https://gist.github.com/anonymous/bbb21de5ea1c30538e35
#3071 [14:12] <Extreme> Xiphias__: There isn't much we can do.
#3072 [14:12] * mobtamer2233 [mobtamer2233@notlogged] has quit. (Ping timeout: 202 seconds)
#3073 [14:12] <Xiphias__> Dang
#3074 [14:12] * rachaelhavasu [rachaelhavasu@notlogged] has joined #minecrafthelp
#3075 [14:12] * Xiphias__ [Xiphias__@notlogged] has quit. (Quit: Web client closed)
#3076 [14:12] <makenna11105> I have a cromebook and i am trying to download minecraft. Do you have any idea of what software I need to download from cromestore?
#3077 [14:13] <Extreme> jaxzeldafan: Yeah, your Graphics card is too old for 1.7.4+.
#3078 [14:13] <shock> https://gist.github.com/anonymous/dcaf1b08bab111bc4483
#3079 [14:13] <shock> there you go
#3080 [14:13] <rere225> makenna ..ist Chromebook*
#3081 [14:13] <Grum> makenna11105: you cannot run it without modifying the whole chromebook
#3082 [14:13] <makenna11105> yes just got it
#3083 [14:13] <Grum> and then even you might not be able to
#3084 [14:13] * jay_ [jay_@notlogged] has quit. (Quit: Web client closed)
#3085 [14:13] <makenna11105> and I really want to play minecraft
#3086 [14:14] <rere225> XD and you have to change your OS...so you will have a linux like Ubuntu....
#3087 [14:14] <Grum> makenna11105: you cannot plat it on a chromebook
#3088 [14:14] <Extreme> rere225: It's not that simple.
#3089 [14:14] <Grum> rere225: stop pretending it is
#3090 [14:14] <makenna11105> Ugh
#3091 [14:14] * jay_ [jay_@notlogged] has joined #minecrafthelp
#3092 [14:14] <makenna11105> So i just need to get my money back?
#3093 [14:14] <rere225> Linux take many generic drivver
#3094 [14:14] <shock> voxel?
#3095 [14:15] * jay__ [jay__@notlogged] has joined #minecrafthelp
#3096 [14:15] * Grum kicked rere225 from #minecrafthelp (Reason: ere225 :enough)
#3097 [14:15] <shock> did you click it
#3098 [14:15] <Grum> makenna11105: yes you can request a refund if you have no other system to play on
#3099 [14:15] <jaxzeldafan> Win 7 - latest JAVA, latest minecraft... will not start after signing in and hitting play
#3100 [14:15] <makenna11105> yes and payed for it
#3101 [14:16] <Extreme> shock: try a different server.
#3102 [14:16] <Grum> ??> makenna11105 refund
#3103 [14:16] <shock> k
#3104 [14:16] <VoxelHead> makenna11105: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#3105 [14:16] * jay__ [jay__@notlogged] has quit. (Client Quit)
#3106 [14:16] <Grum> ??> jaxzeldafan devconsole
#3107 [14:16] <VoxelHead> jaxzeldafan: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#3108 [14:16] <Extreme> shock: I can't lookup the report right now, but I'm guessing it's stupid stuff the server mod(s) are doing.
#3109 [14:16] <VoxelHead> jaxzeldafan: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#3110 [14:16] <jaxzeldafan> https://gist.github.com/anonymous/bbb21de5ea1c30538e35
#3111 [14:17] <Extreme> jaxzeldafan: Yeah, your Graphics card is too old for 1.7.4+.
#3112 [14:17] <Grum> jaxzeldafan: try 1.7.2
#3113 [14:17] <jaxzeldafan> that's what I was leaning towards.... Thank you for confirmation
#3114 [14:17] * MasterpituOne [MasterpituOne@notlogged] has joined #minecrafthelp
#3115 [14:17] <shock> Extreme: that can make me crash??
#3116 [14:18] * MasterpituOne_ [MasterpituOne_@notlogged] has joined #minecrafthelp
#3117 [14:18] <Grum> shock: yes
#3118 [14:18] <shock> OK ill try another server,
#3119 [14:18] <MasterpituOne_> alguien habla español?
#3120 [14:18] <shock> may or may not be back
#3121 [14:18] <Dante> do i just wait for and answer? i have no idea what i am looking at here..
#3122 [14:18] * shock [shock@notlogged] has quit. (Quit: Web client closed)
#3123 [14:18] <phroa> ??> MasterpituOne lang/es
#3124 [14:18] <VoxelHead> MasterpituOne: S�lo hablamos Ingl�s aqu�. Sin embargo, puede, si lo desea, trate de usar una m�quina traductora, como http://translate.google.com/
#3125 [14:18] * jaxzeldafan [jaxzeldafan@notlogged] has quit. (Quit: Web client closed)
#3126 [14:19] * Guest564 [Guest564@notlogged] has quit. (Quit: Web client closed)
#3127 [14:19] <Extreme> Dante: "Logged in and everything works", I don't see the problem?
#3128 [14:19] <Extreme> Dante: Can you not run Minecraft?
#3129 [14:19] * LIV [LIV@notlogged] has joined #minecrafthelp
#3130 [14:20] <Extreme> Dante: Can you not download it?
#3131 [14:20] * rachaelhavasu [rachaelhavasu@notlogged] has quit. (Quit: Web client closed)
#3132 [14:20] <Extreme> Dante: Does it give you an error?
#3133 [14:20] * wildc4rd [wildc4rd@notlogged] has joined #minecrafthelp
#3134 [14:20] <Dante> The only problem is I cant make an icon on my desktop to access the game...i have to go to website and re download game everytime to access it
#3135 [14:21] * LIV [LIV@notlogged] has quit. (Client Quit)
#3136 [14:21] <phroa> Right click it and either 'make shortcut
#3137 [14:21] <MasterpituOne_> I need help, when I try to log in, the machine says me "please make sure that you are online and that minecraft is not blocked"
#3138 [14:21] <phroa> ' or 'make alias'
#3139 [14:21] * MasterpituOne [MasterpituOne@notlogged] has quit. (Ping timeout: 202 seconds)
#3140 [14:22] * MOM [MOM@notlogged] has joined #minecrafthelp
#3141 [14:22] <Extreme> ??> MasterpituOne_ win/hjt
#3142 [14:22] <VoxelHead> MasterpituOne_: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3143 [14:22] <VoxelHead> MasterpituOne_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on gist and give us the link.
#3144 [14:22] <amygirl> Help Launcher does not take me to gaME JUST BACK TO LAUNCHER sorry caps
#3145 [14:22] * shock [shock@notlogged] has joined #minecrafthelp
#3146 [14:22] <phroa> ??> amygirl devconsole
#3147 [14:22] <VoxelHead> amygirl: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#3148 [14:22] <VoxelHead> amygirl: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#3149 [14:22] <shock> yea.....it happened again Extreme
#3150 [14:22] * Shaccara [Shaccara@notlogged] has joined #minecrafthelp
#3151 [14:22] <phroa> try a third server?
#3152 [14:23] <zach_> having trouble verifying email. mojang sent me an email with a link to verify it. when i click the link, it redirects me back to mojang with an error saying cannot verify email. any thoughts?
#3153 [14:23] * makenna11105 [makenna11105@notlogged] has quit. (Ping timeout: 202 seconds)
#3154 [14:23] * rere225_ [rere225_@notlogged] has joined #minecrafthelp
#3155 [14:23] <MOM> So who is here to help me?
#3156 [14:23] <shock> If it happens twice, it gonna happen again
#3157 [14:23] <phroa> MOM just ask
#3158 [14:23] <MOM> I am a disgusted mom trying to buy this
#3159 [14:23] * Shaccara [Shaccara@notlogged] has quit. (Client Quit)
#3160 [14:23] <shock> MOM: read the text in red on the top
#3161 [14:23] <amygirl> what taext Voxe?
#3162 [14:24] <MOM> none of my credit cards are working to buy this and you don't have a phone number to get a human being
#3163 [14:24] <rere225_> I need to link my minecraft account with another e-mail and i can't acces to my account.
#3164 [14:24] <phroa> MOM call your bank, tell them to allow international transactions to sweden
#3165 [14:24] <zach_> having trouble verifying email. mojang sent me an email with a link to verify it. when i click the link, it redirects me back to mojang with an error saying cannot verify email. any thoughts?
#3166 [14:24] <phroa> zach_ we know, hang on
#3167 [14:24] <MOM> are you kidding me? My son said his g=friends bought it without having to do stuff like that?
#3168 [14:25] <phroa> MOM that's their bank being different.
#3169 [14:25] <shock> MOM: you do realize that it not very hard to do that right?
#3170 [14:25] <Grum> US banks are often really .. silly :(
#3171 [14:25] <shock> XD
#3172 [14:25] <MOM> OK we'll try again. But when we tried yesterday, his user name became taken....how do I know it didn't go through
#3173 [14:26] * joshuac12383 [joshuac12383@notlogged] has joined #minecrafthelp
#3174 [14:26] * brylyle89 [brylyle89@notlogged] has joined #minecrafthelp
#3175 [14:26] <Dante> hello]
#3176 [14:26] <joshuac12383> hello
#3177 [14:26] <phroa> MOM, what's his name?
#3178 [14:26] <brylyle89> my account says i did not buy minecraft
#3179 [14:26] <phroa> brylyle89 demo only?
#3180 [14:26] <shock> MOM: minecraft as sold millions of copies, odds are ALOT of names are taken..
#3181 [14:26] <MOM> Crusader
#3182 [14:26] <shock> .HAH used
#3183 [14:26] <zach_> having trouble verifying email. mojang sent me an email with a link to verify it. when i click the link, it redirects me back to mojang with an error saying cannot verify email. any thoughts?
#3184 [14:26] <phroa> That'll be snatched up fast
#3185 [14:27] <MOM> CrusaderStudios
#3186 [14:27] <brylyle89> no i bought it a year ago
#3187 [14:27] <phroa> Oh
#3188 [14:27] <amygirl> Voxe what text do you mean
#3189 [14:27] * shock [shock@notlogged] has quit. (Quit: Web client closed)
#3190 [14:27] * Kyd [Kyd@notlogged] has joined #minecrafthelp
#3191 [14:27] <rere225_> I need to link my minecraft account with another e-mail and i can't acces to my account.
#3192 [14:27] <Dante> how long until i get an answer please? Is there a phone number to call?
#3193 [14:27] <phroa> amygirl don't talk to vox, he's a robot. the text shown to you by AuBot the second you joined here
#3194 [14:27] <Kyd> Hello
#3195 [14:27] * CrusaderStudios [CrusaderStudios@notlogged] has joined #minecrafthelp
#3196 [14:27] <MOM> yeah but his was available then after we tried a bunch it was gone...unusual name he has it on youtube
#3197 [14:27] <phroa> Dante, there's like 5 people here that need help. Please be patient
#3198 [14:28] <amygirl> thanks
#3199 [14:28] <joshuac12383> hi. i just bought minecraft for my nephew and downloaded it bit cannot get it to install on windows 8. it keeps telling me to check for app in the windows store and that it is not compatible
#3200 [14:28] <Kyd> I am trying to buy MC on the PC and it keeps saying
#3201 [14:28] <Kyd> I entered the info wrong?
#3202 [14:28] * shock [shock@notlogged] has joined #minecrafthelp
#3203 [14:28] <Kyd> But all of it is correct and I have been doing this for the past hour.
#3204 [14:28] <shock> youtube lets peope use the same name,
#3205 [14:28] * Ascor [Ascor@notlogged] has joined #minecrafthelp
#3206 [14:28] <shock> minecraft dosent, for obviouse reasons
#3207 [14:28] <MasterpituOne_> https://gist.github.com/anonymous/8137654
#3208 [14:28] <phroa> As it would appear, MOM or CrusaderStudios, your account is not in fact taken according to l4mRbot (never mind what that is) so I don't know how I could help; perhaps someone else could
#3209 [14:29] <shock> Something tells me this is a prank
#3210 [14:29] <rere225_> I need to link my minecraft account with another e-mail and i can't acces to my account.
#3211 [14:29] <shock> "I'm just a disgusted mom" really?
#3212 [14:30] <MOM> you think I'm doing a prank?
#3213 [14:30] * Kel_ [Kel_@notlogged] has joined #minecrafthelp
#3214 [14:30] <shock> yes i d
#3215 [14:30] <phroa> shock, there are plenty of parents that come here
#3216 [14:30] <shock> do*
#3217 [14:30] <Extreme> MasterpituOne_: You have quite a bit of malware.
#3218 [14:30] <MOM> Sorry but this is hard to read and with all the people in here it's hard on us old folks
#3219 [14:30] * brylyle89 [brylyle89@notlogged] has quit. (Ping timeout: 202 seconds)
#3220 [14:30] <shock> *eyebrow raise*
#3221 [14:30] <MOM> I much prefer a phone number with a human being
#3222 [14:30] <Extreme> ??> MasterpituOne_ win/malware
#3223 [14:30] <zach_> having trouble verifying email. mojang sent me an email with a link to verify it. when i click the link, it redirects me back to mojang with an error saying cannot verify email. any thoughts?
#3224 [14:30] <VoxelHead> MasterpituOne_: If you have malware on your computer, it is your responsibility to get rid of it. We help with Minecraft, not basic computer protection.
#3225 [14:30] <Dante> yes it is MOM...I agree
#3226 [14:30] <VoxelHead> MasterpituOne_: If you wish, Malwarebytes' is an utility for clearing infected computers, which can be downloaded free of charge here: http://www.malwarebytes.org/
#3227 [14:31] <Grum> MOM: that doesn't exist
#3228 [14:31] * jay_ [jay_@notlogged] has quit. (Quit: Web client closed)
#3229 [14:31] * Kel_ [Kel_@notlogged] has quit. (Client Quit)
#3230 [14:31] <MOM> we'll go back and try pay pal
#3231 [14:31] <phroa> Aaah, Grum can help you with the mojang bits
#3232 [14:31] <Grum> that should work :)
#3233 [14:31] <Grum> Aaah phroa
#3234 [14:31] * CrusaderStudios [CrusaderStudios@notlogged] has quit. (Ping timeout: 202 seconds)
#3235 [14:31] <phroa> Aaah what?
#3236 [14:31] <Grum> oh just Aaah back!
#3237 [14:31] <phroa> Aaah to you, good sir :)
#3238 [14:31] <joshuac12383> is there somene who can help wih getting minecraft installed on windows 8?
#3239 [14:32] <phroa> joshuac12383 same process as always
#3240 [14:32] <phroa> ??> joshuac12383 win/client
#3241 [14:32] <VoxelHead> joshuac12383: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#3242 [14:32] <MasterpituOne_> but.. how i repair my minecraft? I can't log in
#3243 [14:32] <phroa> unless something's wrong with that?...
#3244 [14:32] <shock> so Extreme, im back XD
#3245 [14:32] * MOM [MOM@notlogged] has quit. (Quit: Web client closed)
#3246 [14:32] * Kel_ [Kel_@notlogged] has joined #minecrafthelp
#3247 [14:32] <joshuac12383> i trid tht but it keeps telling me that the app is not compatible and check the windows store for an ap. i downloaded and then opened the folder and tried to install
#3248 [14:32] <Grum> MasterpituOne_: what is 'broken' that needs repairs?
#3249 [14:32] <rere225_> I need to link my minecraft account with another e-mail and i can't acces to my account.
#3250 [14:32] <shock> yet another crash
#3251 [14:32] <Grum> joshuac12383: what tells you?
#3252 [14:33] <Kel_> i can't register a new account
#3253 [14:33] * pacoprodigy [pacoprodigy@notlogged] has quit. (Quit: Web client closed)
#3254 [14:33] <MasterpituOne_> i don't know xD
#3255 [14:33] <Grum> rere225_: username?
#3256 [14:33] * amygirl [amygirl@notlogged] has quit. (Quit: Web client closed)
#3257 [14:33] <Kel_> how do i register a new account
#3258 [14:33] <Grum> MasterpituOne_: so you are just making it up? kk!
#3259 [14:33] <joshuac12383> "this app can't run on your pc open windows store to find aps"
#3260 [14:33] <phroa> Kel_ same process as the first one
#3261 [14:33] <phroa> go to the store, buy it
#3262 [14:33] * Kyd [Kyd@notlogged] has quit. (Ping timeout: 202 seconds)
#3263 [14:33] <Grum> joshuac12383: what says that? because mineraft is not an 'app'
#3264 [14:33] <Kel_> been trying that and it won't work
#3265 [14:34] <phroa> oh? specifically what's wrong?
#3266 [14:34] <zach_> <joshuac12383>, are you using a chromebook?
#3267 [14:34] <Kel_> trying to buy it at the store and it says to create a new account but won't let the curser click on it
#3268 [14:34] <phroa> Chromebook? Windows 8?
#3269 [14:34] <Kel_> no
#3270 [14:34] <rere225_> lol
#3271 [14:34] <joshuac12383> i paid for i on mojang website, dowloaded and then opened the folder and clicked it to insatll and thatis what i get
#3272 [14:34] <Grum> Kel_: stop using internet explorer; use Chrome or Firefox
#3273 [14:34] * acdc_asian [acdc_asian@notlogged] has joined #minecrafthelp
#3274 [14:35] <zach_> chrombooks wont run minecraft
#3275 [14:35] <shock> Im gonna try another server
#3276 [14:35] <Kel_> it worked for my son but daughter wants own account
#3277 [14:35] <zach_> having trouble verifying email. mojang sent me an email with a link to verify it. when i click the link, it redirects me back to mojang with an error saying cannot verify email. any thoughts?
#3278 [14:35] <rere225_> I need to link my minecraft account with another e-mail and i can't acces to my account.
#3279 [14:35] <shock> Kel_: are you signed in to your son's account?
#3280 [14:35] <Kel_> not out of it
#3281 [14:36] <Kel_> out of it i mean
#3282 [14:36] <Grum> Kel_: top of page says that you are logged in? if so .... press logout! :)
#3283 [14:36] * Ray12 [Ray12@notlogged] has joined #minecrafthelp
#3284 [14:36] <Grum> rere225_: username?
#3285 [14:36] <Ray12> You guys wont believe this but I got a Minecraft Upgrade Code and it was legit! Check this site out http://minecraft.cardcodes.net Read more at http://minecraft.cardcodes.net/#v6tPkOS5ZWjfjlEc.99
#3286 [14:36] <rere225_> rere225
#3287 [14:36] * VoxelHead kicked Ray12 from #minecrafthelp (Reason: ay12 :Banned)
#3288 [14:36] <Lord_Ralex> /kickban Ray12
#3289 [14:36] <Lord_Ralex> gah
#3290 [14:36] <Lord_Ralex> dat space
#3291 [14:36] <shock> I saw that am im like, bai!
#3292 [14:36] <Kel_> completly logged out
#3293 [14:37] <rere225_> its very random cuz it always worked fine but yesterday on a new windows 8 installation it did nt worked
#3294 [14:37] <zach_> having trouble verifying email. mojang sent me an email with a link to verify it. when i click the link, it redirects me back to mojang with an error saying cannot verify email. any thoughts?
#3295 [14:37] * joshuac12383 [joshuac12383@notlogged] has quit. (Quit: Web client closed)
#3296 [14:38] <Kel_> ill try a different server thanks
#3297 [14:38] <Dante> please help me my back is injured and i am having trouble sitting here trying to set this up for my son
#3298 [14:38] * Kel_ [Kel_@notlogged] has quit. (Quit: Web client closed)
#3299 [14:38] * acdc_asian [acdc_asian@notlogged] has quit. (Ping timeout: 202 seconds)
#3300 [14:38] <Grum> rere225_: what is the problem exactly? because from what i can see you can just play like normal on that account
#3301 [14:38] <rere225_> i still can play on my desktop because he stay loggin.... i tried to reset password but i can't have acces to this old adress (the one who is linked to my minecraft account) sooo... im pretty fucked :P grum
#3302 [14:38] * AuBot kicked rere225_ from #minecrafthelp (Reason: ere225_ :Please keep it civil.)
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#3304 [14:39] * ohheyemily [ohheyemily@notlogged] has joined #minecrafthelp
#3305 [14:39] * rere225 [rere225@notlogged] has joined #minecrafthelp
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#3307 [14:39] * Mikey is now known as Guest75610
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#3309 [14:39] * brylyle89 [brylyle89@notlogged] has joined #minecrafthelp
#3310 [14:39] * ohheyemily [ohheyemily@notlogged] has quit. (Client Quit)
#3311 [14:39] <Grum> rere225: i do not see a problem; but i am guessing you are trying to login using an email rather than a username
#3312 [14:39] <Lord_Ralex> Dante, to get an icon on your desktop, you just place the file you downloaded onto the desktop
#3313 [14:39] <rere225> i can't reset my password (that randomly stopped working) because my account is linked to my old email adress that i can have access
#3314 [14:40] <rere225> i tried MANY combinaison
#3315 [14:40] * ohheyemily [ohheyemily@notlogged] has joined #minecrafthelp
#3316 [14:40] <brylyle89> need help how can i talk to someone to help fix my account
#3317 [14:40] <Lord_Ralex> Dante, Minecraft is not an "installing" program, so it won't make an icon on your desktop unless you place it there yourself
#3318 [14:41] <rere225> all...
#3319 [14:41] * Dante [Dante@notlogged] has quit. (Quit: Web client closed)
#3320 [14:41] <Grum> rere225: do you have any proof of ownership of the account? like your transaction id? :)
#3321 [14:41] <Grum> brylyle89: what is the problem?
#3322 [14:41] <Guest75610> hey, i purchaced minecraft over paypal yesterday and i still havent been able to play minecraft whats the issue?
#3323 [14:41] <rere225> hum maybe... grum
#3324 [14:41] <Grum> Guest75610: you are using the wrong username/password?
#3325 [14:41] <ohheyemily> i need help because my newest minecraft mod I downloaded yesturday is refusing to work and keeps crashing
#3326 [14:41] <Grum> ??> ohheyemily mods
#3327 [14:41] <VoxelHead> ohheyemily: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3328 [14:41] <VoxelHead> ohheyemily: For single player mods, contact the mod's creator. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#3329 [14:41] <brylyle89> my account password wont reset even though i reset it twice
#3330 [14:41] <rere225> i can tell you all the info too.. like the email adress i guess its linked too
#3331 [14:41] <Guest75610> nope i have doubble an dtripple checked that im useing the correct username and password
#3332 [14:41] <ohheyemily> oh ok
#3333 [14:41] <Grum> brylyle89: what minecraft profile name did you pick?
#3334 [14:41] * ohheyemily [ohheyemily@notlogged] has quit. (Client Quit)
#3335 [14:41] <FIFAcolombia14> i just paid for my membership and downloded minecraft in my computer but it wont let me play what can i do
#3336 [14:41] <brylyle89> brylyle89
#3337 [14:41] <Grum> Guest75610: so you can login to http://account.mojang.com/login and see your minecraft account there?
#3338 [14:42] <FIFAcolombia14> yes
#3339 [14:42] <Guest75610> yes
#3340 [14:42] <rere225> grum i can tell you all you want but (in private would be more secure i guess ? )
#3341 [14:42] * pokemon6949 [pokemon6949@notlogged] has joined #minecrafthelp
#3342 [14:42] <Grum> rere225: please do
#3343 [14:42] <pokemon6949> Hello
#3344 [14:42] <Grum> brylyle89: top of your window has my name on a button; click it and reply there in private please
#3345 [14:43] <pokemon6949> Does anyone getting the 1.7.4 crashes with pixel format not accelerated?
#3346 [14:43] <Lord_Ralex> ??> pokemon6949 win/dxdiag/bat
#3347 [14:43] <VoxelHead> pokemon6949: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on https://gist.github.com. Copy the URL you are sent to, and paste it to us.
#3348 [14:43] <VoxelHead> pokemon6949: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#3349 [14:43] <FIFAcolombia14> i just paid for my membership and downloded 1.7.4 minecraft in my computer but it wont let me play what can i do
#3350 [14:43] <Lord_Ralex> FIFAcolombia14, and why won't it let you play
#3351 [14:43] * Jenn [Jenn@notlogged] has joined #minecrafthelp
#3352 [14:44] <Jenn> how do I know if I am playing the reg version or demo?
#3353 [14:44] <pokemon6949> ------------------ System Information ------------------ Time of this report: 12/26/2013, 11:43:39 Machine name: BRENT-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030) Language: English (Regional Setting: English) System Manufacturer: SAMSUNG ELECTRONICS CO., LTD. System Model: 300E4C/300E5C/300E7C BIOS: Phoenix BIOS S
#3354 [14:44] <FIFAcolombia14> i click play and it loads but it takes me right back to the home page
#3355 [14:44] <Lord_Ralex> pokemon6949, follow what VoxelHead said exactly
#3356 [14:45] <Lord_Ralex> ??> FIFAcolombia14 devconsole
#3357 [14:45] <VoxelHead> FIFAcolombia14: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#3358 [14:45] <VoxelHead> FIFAcolombia14: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#3359 [14:45] <Grum> Jenn: the big button in the launcher either says: Play or ... Play Demo
#3360 [14:46] <pokemon6949> https://gist.github.com/anonymous/b8452a747e8be85ccf91
#3361 [14:46] <Jenn> It just says play but all i can see is the the demo worlds
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#3363 [14:46] * shock [shock@notlogged] has quit. (Quit: Web client closed)
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#3365 [14:47] <Dante> i still cant get an icon onto the desk top. I installed it and need to know what to do to put the icon on the desktop?
#3366 [14:47] <Lord_Ralex> Dante, Minecraft is not an "installing" program, so it won't make an icon on your desktop unless you place it there yourself
#3367 [14:48] <Dante> ok how do i do that... i tried creating a short cut ect..
#3368 [14:48] <pokemon6949> ok did you guys receive my file?
#3369 [14:48] <FIFAcolombia14> https://gist.github.com/anonymous/e5407b165ba0d868d3e7
#3370 [14:48] <Lord_Ralex> pokemon6949, yes, one moment
#3371 [14:48] <Jenn> how do you play survival games
#3372 [14:48] <Lord_Ralex> Dante, you drag the Minecraft file to your desktop
#3373 [14:49] * IM4M0NST3R [IM4M0NST3R@notlogged] has joined #minecrafthelp
#3374 [14:49] <Lord_Ralex> FIFAcolombia14, you need to do that after you have crashed
#3375 [14:49] <pokemon6949> Jenn go find a survival server
#3376 [14:49] <Dante> drag what? where, i dont understand
#3377 [14:49] <MasterpituOne_> i want play minecraft but i can't log in D':
#3378 [14:49] <Lord_Ralex> Dante, download the Minecraft.exe from http://minecraft.net/download and place that on your desktop
#3379 [14:49] <Lord_Ralex> MasterpituOne_, and why not
#3380 [14:49] * desbdani [desbdani@notlogged] has joined #minecrafthelp
#3381 [14:50] * madyson1234 [madyson1234@notlogged] has joined #minecrafthelp
#3382 [14:50] * Guest [Guest@notlogged] has joined #minecrafthelp
#3383 [14:50] * madyson1234 [madyson1234@notlogged] has quit. (Client Quit)
#3384 [14:50] <MasterpituOne_> when I try to log in, the machine says me "please make sure that you are online and that minecraft is not blocked"
#3385 [14:50] <Lord_Ralex> pokemon6949, download and install https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3319&DwnldID=23377
#3386 [14:50] <Lord_Ralex> MasterpituOne_, what antivirus do you have
#3387 [14:50] <FIFAcolombia14> how do i chrashed it
#3388 [14:50] <Jenn> Do I get them off the mindcraft website
#3389 [14:50] <MasterpituOne_> karpersky
#3390 [14:50] * the_crafted_Pvp [the_crafted_Pvp@notlogged] has joined #minecrafthelp
#3391 [14:50] <Lord_Ralex> FIFAcolombia14, by doing whatever you were doing
#3392 [14:51] <desbdani> ok
#3393 [14:51] <Lord_Ralex> MasterpituOne_, disable/uninstall it
#3394 [14:51] * jen [jen@notlogged] has joined #minecrafthelp
#3395 [14:51] <FIFAcolombia14> i dont get it
#3396 [14:51] <MasterpituOne_> ok, 1 moment
#3397 [14:51] <desbdani> I forgotten my password and not to sure of my user name
#3398 [14:51] <Guest> Hey guys, just bought/downloaded the minecraft launcher. I had to revert back to an older version due to it not working at all.
#3399 [14:51] <Lord_Ralex> FIFAcolombia14, you just told us you click play and it takes you back to that screen, right?
#3400 [14:52] <FIFAcolombia14> yes
#3401 [14:52] <Lord_Ralex> FIFAcolombia14, then do that, then copy the dev console
#3402 [14:52] <Guest> I'm trying to get it to login and download the game content, although it won't connect
#3403 [14:52] <Guest> I'm trying to get it to login and download the game content, although it won't connect
#3404 [14:52] * the_crafted_Pvp [the_crafted_Pvp@notlogged] has left #minecrafthelp
#3405 [14:52] * madyson1234 [madyson1234@notlogged] has joined #minecrafthelp
#3406 [14:53] <madyson1234> my payment wont process
#3407 [14:53] <Lord_Ralex> madyson1234, how are you paying
#3408 [14:53] <madyson1234> i hit the process button 4 times and nothing happened
#3409 [14:53] <madyson1234> visa
#3410 [14:53] * Xxminecrafter03xX [Xxminecrafter03xX@notlogged] has joined #minecrafthelp
#3411 [14:53] * GingerGeek[Away] [GingerGeek[Away]@notlogged] has joined #minecrafthelp
#3412 [14:53] <Dante> i did download the minecraft. it wont place anywhere, i dont understand
#3413 [14:53] <Guest> I had the same problem madyson. I had to change computer
#3414 [14:54] * GingerGeek[Away] is now known as GingerGeek
#3415 [14:54] <IM4M0NST3R> My list with servers keep resetting itself whenever I close the game. I've checked the servers.dat file and everything is there, it just doesn't show up in the game, anyone know what could be the problem? :c is it just a temporary problem or?
#3416 [14:54] * Guest is now known as WyldGoat
#3417 [14:54] <Lord_Ralex> Dante, it is in your downloads folder. Like where any other thing you download is at.
#3418 [14:54] <WyldGoat> Ralex, maybe you can help me...
#3419 [14:54] <madyson1234> did it charge your card more then once
#3420 [14:55] <madyson1234> is there a phone number i can call to pay that way
#3421 [14:55] <FIFAcolombia14> https://gist.github.com/anonymous/eaef2b8d8d54d30ddf67
#3422 [14:55] <Lord_Ralex> madyson1234, no there is not
#3423 [14:55] <Grum> Nope
#3424 [14:55] <madyson1234> wow
#3425 [14:55] * pokemon6949 [pokemon6949@notlogged] has quit. (Ping timeout: 202 seconds)
#3426 [14:55] <Lord_Ralex> ??> FIFAcolombia14 gpu/intel/ig4
#3427 [14:55] <VoxelHead> FIFAcolombia14: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#3428 [14:55] <VoxelHead> FIFAcolombia14: For now, you can still play 1.7.2 or older versions of the same. See ?? changeversion
#3429 [14:55] <madyson1234> that doesnt seem right
#3430 [14:55] * Dante [Dante@notlogged] has quit. (Quit: Web client closed)
#3431 [14:55] <WyldGoat> I bought/downloaded the minecraft launcher, although it wouldn't work. My friend came down and said he had to download an older version of it. The main page comes up, although when I try to login with my username/pw, it can't connect to minecraft.net
#3432 [14:55] <Lord_Ralex> madyson1234, not many places actually do "calling to pay"
#3433 [14:56] <Grum> i do not know any place that does 'call to pay'
#3434 [14:56] <Grum> must be something US O.o
#3435 [14:56] * madyson1234 [madyson1234@notlogged] has quit. (Client Quit)
#3436 [14:56] <FIFAcolombia14> where can i change version
#3437 [14:57] <Lord_Ralex> ??> FIFAcolombia14 changeversion
#3438 [14:57] <VoxelHead> FIFAcolombia14: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#3439 [14:57] <Lord_Ralex> Grum, i am in the US and not heard of that
#3440 [14:57] <Lord_Ralex> unless you call a pizza place when you want to get it delivered
#3441 [14:57] * IM4M0NST3R [IM4M0NST3R@notlogged] has quit. (Quit: Web client closed)
#3442 [14:57] * desbdani [desbdani@notlogged] has quit. (Quit: Web client closed)
#3443 [14:59] * ttocsjmas [ttocsjmas@notlogged] has joined #minecrafthelp
#3444 [14:59] <Xxminecrafter03xX> Help!! I bought my son a card for minecraft on the computer and it wont allow him to play. comes up with a crash report. when i say to report problem it says that he is not logged in. what do i do??
#3445 [14:59] * joshuac12383 [joshuac12383@notlogged] has joined #minecrafthelp
#3446 [14:59] <Grum> Xxminecrafter03xX: what does the crash report say?
#3447 [14:59] <Lord_Ralex> Xxminecrafter03xX, copy the crash report and share it with us using gist
#3448 [14:59] <Lord_Ralex> ??> Xxminecrafter03xX gist
#3449 [14:59] <VoxelHead> Xxminecrafter03xX: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#3450 [14:59] * coolmarcel129 [coolmarcel129@notlogged] has joined #minecrafthelp
#3451 [15:00] <ttocsjmas> my minecraft says that i have a fatal bootstrap error on my new computer
#3452 [15:00] <Xxminecrafter03xX> I dont know how Lord_Ralex
#3453 [15:00] * ohheyemily [ohheyemily@notlogged] has joined #minecrafthelp
#3454 [15:00] <Lord_Ralex> Xxminecrafter03xX, to copy a report?
#3455 [15:00] <joshuac12383> hi. i paid for minecrat and downloaded it on windows 8 and it tells me that the app cannoy be run on this pc and to visit the app store. i know this is not supposed to be an app but that is how it is downloading or how indows 8 is reading it.
#3456 [15:00] <Xxminecrafter03xX> what is gist?
#3457 [15:00] <Lord_Ralex> joshuac12383, is this a tablet?
#3458 [15:00] <Lord_Ralex> ??> Xxminecrafter03xX gist
#3459 [15:00] <VoxelHead> Xxminecrafter03xX: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#3460 [15:00] <joshuac12383> yes
#3461 [15:00] <Xxminecrafter03xX> No desktop
#3462 [15:00] <WyldGoat> I bought/downloaded the minecraft launcher, although it wouldn't work. My friend came down and said he had to download an older version of it. The main page comes up, although when I try to login with my username/pw, it can't connect to minecraft.net
#3463 [15:00] <FIFAcolombia14> is there a version that can be played in the windows tablet
#3464 [15:00] <Lord_Ralex> joshuac12383, tablets do not use the PC version, they require the PE version from the app store
#3465 [15:01] * Cedi [Cedi@notlogged] has joined #minecrafthelp
#3466 [15:01] <FIFAcolombia14> and thank you it works now in my computer
#3467 [15:01] <coolmarcel129> I try to connect to minecraft but says preiously banned can not connect.......my wifi connection was lost for few min before this happen.
#3468 [15:01] * chazzizles [chazzizles@notlogged] has quit. (Ping timeout: 202 seconds)
#3469 [15:01] <MasterpituOne_> ok, i've disebled my antivirus and now, when i log in, said this: http://s2.subirimagenes.com/imagen/8751815captura.png
#3470 [15:01] <joshuac12383> app store doesm't have as they wouldn;t allow windows to sell it through the store. please tell me i didn't just pay 27 dollars for nohing
#3471 [15:01] * ttocsjmas [ttocsjmas@notlogged] has quit. (Client Quit)
#3472 [15:01] * Austin_ [Austin_@notlogged] has joined #minecrafthelp
#3473 [15:01] <Cedi> Is this where I should be for help to make a private minefcraft server?
#3474 [15:01] <Lord_Ralex> joshuac12383, the PE Edition is sold through the app store. The PC version is not
#3475 [15:01] <Austin_> hey guys
#3476 [15:02] <Austin_> i have a question
#3477 [15:02] * ane200055 is now known as ane200055[Offline]
#3478 [15:02] <ohheyemily> can someone please tell me where i can get help? I've downloaded it on my computer but it keeps crashing.
#3479 [15:02] <Austin_> how do i go about changing my minecraft account to a diffrent email if i dont know my password for the email i used
#3480 [15:02] <joshuac12383> it is definately notin the store.i looked for over an hour
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#3482 [15:03] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#3483 [15:03] <FIFAcolombia14> is there a version that can be played in the windows tablet
#3484 [15:03] * joshuac12383 [joshuac12383@notlogged] has quit. (Client Quit)
#3485 [15:03] * Elbj0009 [Elbj0009@notlogged] has joined #minecrafthelp
#3486 [15:03] <Cedi> If someone has ever made a working private server can you pm me or link me the site/video that helped you make it?
#3487 [15:03] <ohheyemily> where do i go for technichal help??
#3488 [15:03] <Grum> ohheyemily: what sort of technical help?
#3489 [15:04] <ohheyemily> my new game doesnt work it keeps crashing
#3490 [15:04] * Elbj0009_ [Elbj0009_@notlogged] has joined #minecrafthelp
#3491 [15:04] <FIFAcolombia14> is there a version that can be played in the windows tablet
#3492 [15:05] <Grum> ohheyemily: and what does it say when it crashes?
#3493 [15:05] <Grum> FIFAcolombia14: it should be playable on any normal system that runs windows
#3494 [15:05] <Calinou> on x86 ones
#3495 [15:05] <Calinou> not on ARM "Windows RT" ones
#3496 [15:05] <Grum> i guess that is the difference
#3497 [15:05] <Elbj0009_> ben premium hesabıma giremıyorum şifre yazıyorum adımı yazıyorum e mail yazıyorum ama girmıyom bılen varmı
#3498 [15:05] <FIFAcolombia14> oh ok thank you
#3499 [15:05] <Grum> Elbj0009: english please :(
#3500 [15:05] <ohheyemily> it doesnt say anything other then the name of the game and then crashes goes to log in
#3501 [15:06] * Austin_ [Austin_@notlogged] has quit. (Ping timeout: 202 seconds)
#3502 [15:06] <Calinou> Lord_Ralex, "PE edition"... pocket edition edition! :P
#3503 [15:06] <Grum> ??> ohheyemily devconsole
#3504 [15:06] <VoxelHead> ohheyemily: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#3505 [15:06] <VoxelHead> ohheyemily: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#3506 [15:06] <MasterpituOne_> ok, i've disebled my antivirus and now, when i log in, said this: http://s2.subirimagenes.com/imagen/8751815captura.png
#3507 [15:06] * hal [hal@notlogged] has joined #minecrafthelp
#3508 [15:07] <ohheyemily> what does that mean
#3509 [15:07] * Elbj0009 [Elbj0009@notlogged] has quit. (Ping timeout: 202 seconds)
#3510 [15:07] <Grum> ohheyemily: follow the instructions of Voxelhead please :)
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#3516 [15:08] <Xxminecrafter03xX> Lord_relax it is Xxminecrafter03xX/minecraft
#3517 [15:08] * FIFAcolombia14 [FIFAcolombia14@notlogged] has quit. (Quit: Web client closed)
#3518 [15:08] * Icelord871 [Icelord871@notlogged] has quit. (Client Quit)
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#3520 [15:09] * Elbj0009_ [Elbj0009_@notlogged] has left #minecrafthelp
#3521 [15:09] <ohheyemily> thanks im trying it right now
#3522 [15:09] * Elbj0009 [Elbj0009@notlogged] has joined #minecrafthelp
#3523 [15:09] * john_ [john_@notlogged] has joined #minecrafthelp
#3524 [15:09] * Lildirt|away [Lildirt|away@notlogged] has quit. (Read error: Connection reset by peer)
#3525 [15:09] <john_> hi
#3526 [15:09] <john_> i need help
#3527 [15:09] <Elbj0009> hi
#3528 [15:10] <Elbj0009> benımde
#3529 [15:10] <john_> i need help in multiplayer
#3530 [15:10] * brylyle89 [brylyle89@notlogged] has quit. (Quit: Web client closed)
#3531 [15:10] * coolmarcel129 [coolmarcel129@notlogged] has quit. (Quit: Web client closed)
#3532 [15:10] <Elbj0009> premium hesabıma giremıyorumm
#3533 [15:10] * hal [hal@notlogged] has quit. (Ping timeout: 202 seconds)
#3534 [15:10] * MrGeorge13 [MrGeorge13@notlogged] has joined #minecrafthelp
#3535 [15:11] <MrGeorge13> Hey my minecraft keeps crashing
#3536 [15:11] <ohheyemily> voxel head, which place do i put it in?
#3537 [15:11] <Elbj0009> yardım eden
#3538 [15:11] * Elbj0009__ [Elbj0009__@notlogged] has joined #minecrafthelp
#3539 [15:11] <MrGeorge13> hey any mods free to help ?
#3540 [15:11] <Xxminecrafter03xX> https://github.com/Xxminecrafter03xX/minecraft/blob/master/README.md
#3541 [15:12] <Lord_Ralex> Xxminecrafter03xX, you were not told to do all of that, just to use gist
#3542 [15:12] <Lord_Ralex> ??> Xxminecrafter03xX win/dxdiag/bat
#3543 [15:12] <VoxelHead> Xxminecrafter03xX: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on https://gist.github.com. Copy the URL you are sent to, and paste it to us.
#3544 [15:12] <VoxelHead> Xxminecrafter03xX: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#3545 [15:13] * Lildirt [Lildirt@notlogged] has joined #minecrafthelp
#3546 [15:13] * Elbj0009__ [Elbj0009__@notlogged] has quit. (Client Quit)
#3547 [15:13] <Xxminecrafter03xX> i am a newbie and have no idea how to use gist. never even heard of it before now.
#3548 [15:13] <MrGeorge13> https://gist.github.com/anonymous/201aaed402e07f0b9444
#3549 [15:13] * Light_11 [Light_11@notlogged] has joined #minecrafthelp
#3550 [15:13] * CarvoHD [CarvoHD@notlogged] has quit. (Quit: Web client closed)
#3551 [15:13] * camillechariseb [camillechariseb@notlogged] has joined #minecrafthelp
#3552 [15:13] <Lord_Ralex> Xxminecrafter03xX, if you followed VoxelHead's directions, it would explain how to use it
#3553 [15:14] <Light_11> i am unable to connect to multiplayer
#3554 [15:14] * rere225 [rere225@notlogged] has quit. (Quit: Web client closed)
#3555 [15:14] <Light_11> it is asking me for server name and server ip address
#3556 [15:14] * Elbj0009 [Elbj0009@notlogged] has quit. (Ping timeout: 202 seconds)
#3557 [15:14] <camillechariseb> My brother bought minecraft for me yesterday, and it charged to his debit card but I can't play the game.
#3558 [15:14] <camillechariseb> I can log in and everything with my email but it doesn't think I have a username.
#3559 [15:15] * Hrokr [Hrokr@notlogged] has joined #minecrafthelp
#3560 [15:15] <camillechariseb> and when i say forgot username and ask it to send me it through email it says my email is not connected to an account
#3561 [15:15] <Light_11> i am able to play single player but not multiplayer
#3562 [15:15] <MrGeorge13> https://gist.github.com/anonymous/201aaed402e07f0b9444
#3563 [15:15] <MrGeorge13> https://gist.github.com/anonymous/201aaed402e07f0b9444
#3564 [15:15] <Light_11> i just bought the membership
#3565 [15:16] <Light_11> how do i get minecraft server name and ip address
#3566 [15:16] * ally [ally@notlogged] has joined #minecrafthelp
#3567 [15:16] <Light_11> i am not able to play multiplayer
#3568 [15:16] <Light_11> what do i do
#3569 [15:17] <Merit> Light_11, There are no official servers, try looking for sites that have a roster of servers for you to join
#3570 [15:17] * auvi_q [auvi_q@notlogged] has joined #minecrafthelp
#3571 [15:17] <Hrokr> Hello i bought a account With the username Hrokr and now they want me to buy it again but my username i want is taken now
#3572 [15:17] <Light_11> how do i get the minecraft server and ip address
#3573 [15:17] * ally [ally@notlogged] has quit. (Client Quit)
#3574 [15:18] * Cedi [Cedi@notlogged] has quit. (Ping timeout: 202 seconds)
#3575 [15:18] <Merit> Light_11, This is probably a good place to look for servers: http://minecraftservers.org/
#3576 [15:19] <Light_11> but which one to choose
#3577 [15:19] <Merit> Look at the description for each server and pick the one that looks the most interesting to you
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#3579 [15:19] * WyldGoat [WyldGoat@notlogged] has quit. (Quit: Web client closed)
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#3581 [15:19] <Light_11> are u sure
#3582 [15:20] <Merit> Yes, I am sure
#3583 [15:20] <Light_11> there are all different names and says online beside them with some names
#3584 [15:21] <thesuperpear> hi i have a glitch with pixels on edge of blocks please help me! https://mojang.atlassian.net/secure/attachment/24991/2013-03-15_17.07.57.png
#3585 [15:21] <Xxminecrafter03xX> https://github.com/Xxminecrafter03xX/minecraft2/blob/master/README.md
#3586 [15:21] <Xxminecrafter03xX> https://github.com/Xxminecrafter03xX/minecraft2/blob/master/README.md
#3587 [15:21] * MasterpituOne_ [MasterpituOne_@notlogged] has quit. (Ping timeout: 202 seconds)
#3588 [15:21] <Xxminecrafter03xX> https://github.com/Xxminecrafter03xX/minecraft2/blob/master/README.md
#3589 [15:21] <Merit> Light_11, Click on one, there's more info for each after you click on them
#3590 [15:21] * MasterpituOne [MasterpituOne@notlogged] has joined #minecrafthelp
#3591 [15:21] <Xxminecrafter03xX> it is: https://github.com/Xxminecrafter03xX/minecraft2/blob/master/README.md
#3592 [15:21] <MasterpituOne> Why when i log in, minecraft appears thereby: http://s2.subirimagenes.com/imagen/8751815captura.png
#3593 [15:22] <Light_11> after i click what do i do
#3594 [15:22] <thesuperpear> hi i have a glitch with pixels on edge of blocks please help me! https://mojang.atlassian.net/secure/attachment/24991/2013-03-15_17.07.57.png
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#3596 [15:22] <Merit> Light_11, there's an info button on the right, click it and see if it interests you. If not, try another.
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#3600 [15:23] <robb> Hello, When i boot my minecraft.exe i get this error: ATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced
#3601 [15:23] <phroa> If anyone's wondering why I just upped and left, well, installing a water heater
#3602 [15:23] <Kingfrosty> i am trying to buy minecraft and its not excepting my gift card
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#3604 [15:24] <Merit> Light_11, Additionally, after clicking on the right you should see something that says "IP: example.numbers.here" use that in the IP field in game to join
#3605 [15:24] <MasterpituOne> Why when i log in, minecraft appears thereby: http://s2.subirimagenes.com/imagen/8751815captura.png
#3606 [15:24] <thesuperpear> help?
#3607 [15:24] <thesuperpear> someone?
#3608 [15:24] * micah_ [micah_@notlogged] has joined #minecrafthelp
#3609 [15:24] <phroa> thesuperpear, atlassian is down at the moment
#3610 [15:25] <phroa> at least, that's what it told me right now
#3611 [15:25] <phroa> hm; never mind, refreshed
#3612 [15:25] <Merit> Yeah, I can't view the image either :/
#3613 [15:25] <thesuperpear> its working for me
#3614 [15:25] <Kingfrosty> help
#3615 [15:25] <Xxminecrafter03xX> anyone know when atlassian will be running again?
#3616 [15:25] <micah_> my game will only work if its connected to the internet
#3617 [15:25] <phroa> Turn on advanged opengl
#3618 [15:26] <thesuperpear> me/
#3619 [15:26] <thesuperpear> ?
#3620 [15:26] <phroa> Yeah.
#3621 [15:26] * TheNitroMan [TheNitroMan@notlogged] has joined #minecrafthelp
#3622 [15:26] <phroa> If it's already on, turn it off
#3623 [15:26] <thesuperpear> its not helping
#3624 [15:26] * Kingfrosty [Kingfrosty@notlogged] has quit. (Client Quit)
#3625 [15:26] <TheNitroMan> hello?
#3626 [15:26] <phroa> Odd
#3627 [15:26] <thesuperpear> i tried this before
#3628 [15:26] <TheNitroMan> I need help, I can't login
#3629 [15:26] <robb> Hello, When i boot my minecraft.exe i get this error: FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced
#3630 [15:26] <phroa> bbl
#3631 [15:26] <thesuperpear> ?
#3632 [15:26] <MasterpituOne> please I need help, my minecraft doesn't work
#3633 [15:27] <TheNitroMan> Does anyone else have the problem where as you can't connect via the launcher log in?
#3634 [15:27] <thesuperpear> ?
#3635 [15:27] <thesuperpear> someone can help me?
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#3638 [15:27] <MasterpituOne> please I need help, my minecraft doesn't work
#3639 [15:28] <Merit> MasterpituOne, elaborate on your issue
#3640 [15:28] <MasterpituOne> Why when i log in, minecraft appears thereby: http://s2.subirimagenes.com/imagen/8751815captura.png
#3641 [15:28] * toni [toni@notlogged] has joined #minecrafthelp
#3642 [15:28] <thesuperpear> someone can help me?
#3643 [15:28] <thesuperpear> please
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#3645 [15:29] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Read error: Connection reset by peer)
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#3648 [15:30] <thesuperpear> ?
#3649 [15:30] * SONICFAN36797 [SONICFAN36797@notlogged] has joined #minecrafthelp
#3650 [15:31] <imdaguy> hello, i have created a mojang account but when i go to "get the game" it just comes up with the website background what the
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#3654 [15:32] <imdaguy> what stages there are that i need to and "create a mojang account" and "already have a mojang account?" there is nolinks to click on or anything like that
#3655 [15:33] * ane200055[Offline] is now known as ane200055
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#3657 [15:33] <MasterpituOne> can anyone help me?
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#3660 [15:34] <Noah> What is a elevation? I cant download minecraft unless i get elevation
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#3664 [15:35] <Firnor> I bought mincraft last tuesday via paypal but i didn´t get an email and im not premium.What can I do?
#3665 [15:35] <Assimilater> We just gifted a new minecraft account to a friend and they're having troubles connecting to our server. They were using another friend's secondary account for a while, without problems. But now when they connect to the server they get a message saying "Failed to verify Username". From what I can gather it seems this means the server thinks she's using a pirated or hijacked account, and turning online-mode=false allows her to enter,
#3666 [15:35] * thesuperpear [thesuperpear@notlogged] has quit. (Quit: Web client closed)
#3667 [15:35] <WyldGoat> Hi! I had to download an older version of the launcher (just bought the game). When I try to login from the launcher, it says "Can't connect to minecraft.net". I've disabled my antivirus and windows firewall... any ideas?
#3668 [15:35] * thesuperpear [thesuperpear@notlogged] has joined #minecrafthelp
#3669 [15:35] <Assimilater> would you guys suggest this is a problem with minecraft itself (or the servers it operates on) or is this something we can fix client-side?
#3670 [15:36] <Merit> Assimilater, try using the friends secondary account again, and see if it has the same issue.
#3671 [15:36] * Rose_Wynter [Rose_Wynter@notlogged] has joined #minecrafthelp
#3672 [15:36] <Rose_Wynter> test
#3673 [15:36] <Noah> ummm your connection or the servers itself
#3674 [15:36] <Assimilater> Merit: yes, we tried that, sorry, it also is having problems now
#3675 [15:36] * amy_ [amy_@notlogged] has joined #minecrafthelp
#3676 [15:37] <thesuperpear> hi i have a glitch with pixels on edges of blocks please help me! https://mojang.atlassian.net/secure/attachment/24991/2013-03-15_17.07.57.png
#3677 [15:37] <Rose_Wynter> who can help me figure out what is wrong with my minecraft?
#3678 [15:37] <thesuperpear> me
#3679 [15:37] * niel is now known as niel|eatingpotato
#3680 [15:37] <thesuperpear> hi i have a glitch with pixels on edges of blocks please help me! https://mojang.atlassian.net/secure/attachment/24991/2013-03-15_17.07.57.png
#3681 [15:37] <Rose_Wynter> when i launch my minecraft it shortly comes up with a error screen saying i crashed some point during the load up
#3682 [15:37] <amy_> Help Launcher does not take me to game window when i press the play button
#3683 [15:37] <Merit> Assimilater, then I personally would think its an issue with the server, not client-side
#3684 [15:37] <thesuperpear> idk
#3685 [15:37] <Noah> Does anyone know what an elevation is? When i try downloading the game it says, " ERROR THIS DOWNLOAD REQUIRES ELEVATION"?
#3686 [15:38] * James [James@notlogged] has joined #minecrafthelp
#3687 [15:38] <Lord_Ralex> Noah, elevation means using admin, but Minecraft will never require it
#3688 [15:38] <Assimilater> Merit: it only appears to be her computer, however...the rest of us can login fine on our other computers
#3689 [15:38] <Lord_Ralex> Noah, where are you downloading it from
#3690 [15:38] <Rose_Wynter> noah i think it means your windows system is out of date
#3691 [15:38] <Noah> so what do i do Rose_Wynter or Lord_Ralex
#3692 [15:39] <Lord_Ralex> Noah, where are you downloading it from
#3693 [15:39] <Noah> www.minecraft.net
#3694 [15:39] <Rose_Wynter> i wouldnt have a cloe?
#3695 [15:39] * pcgeek22 [pcgeek22@notlogged] has joined #minecrafthelp
#3696 [15:39] * mirco [mirco@notlogged] has joined #minecrafthelp
#3697 [15:39] <mirco> ciao
#3698 [15:39] <James> Hi. I tried to purchase Minecraft but the transaction failed and now the username appears to be "taken" since the failed transaction. Is there a "timeout", if so, how long?
#3699 [15:39] <Rose_Wynter> i still need help figuring out whats wrong with my launcher
#3700 [15:39] <Lord_Ralex> Noah, it will not tell you that if you download it from there
#3701 [15:39] <phroa> ??> mirco lang/it
#3702 [15:39] <VoxelHead> mirco: Si parla solo inglese qui. Tuttavia, � possibile, se lo si desidera, provare a utilizzare un traduttore, come http://translate.google.com/
#3703 [15:39] <Rose_Wynter> when ever i hit
#3704 [15:39] <thesuperpear> hi i have a glitch with pixels on edges of blocks please help me! https://mojang.atlassian.net/secure/attachment/24991/2013-03-15_17.07.57.png
#3705 [15:40] <Rose_Wynter> when ever i hit "play" it comes up with
#3706 [15:40] <Noah> I will try again Lord_Ralex thx for your help
#3707 [15:40] <pcgeek22> I need help moji error MC-34749
#3708 [15:40] <Merit> Assimilater, can she login from another computer on the same account?
#3709 [15:41] * Noah [Noah@notlogged] has quit. (Quit: Web client closed)
#3710 [15:41] <Rose_Wynter> ---- Minecraft Crash Report ---- // Don't do that. Time: 12/26/13 3:26 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Di
#3711 [15:41] <Syer> Rose_Wynter: Do not post crash reports in this channel, instead use pastebin
#3712 [15:41] <Syer> ??> Rose_Wynter gist
#3713 [15:41] <Firnor> I bought minecraft last tuesday via paypal but i didn´t get an email and im not premium.What can I do?
#3714 [15:41] <VoxelHead> Rose_Wynter: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#3715 [15:41] <mirco> hi
#3716 [15:41] <thesuperpear> hi i have a glitch with pixels on edges of blocks please help me! https://mojang.atlassian.net/secure/attachment/24991/2013-03-15_17.07.57.png
#3717 [15:41] <thesuperpear> hi i have a glitch with pixels on edges of blocks please help me! https://mojang.atlassian.net/secure/attachment/24991/2013-03-15_17.07.57.png
#3718 [15:41] <Rose_Wynter> too late
#3719 [15:41] <amy_> Help Launcher does not take me to game window when i press the play button
#3720 [15:41] <phroa> thesuperpear stop telling us
#3721 [15:41] <Rose_Wynter> i still need help and the crash report site isnt helping me at all
#3722 [15:41] <pcgeek22> I need help moji error MC-34749
#3723 [15:41] <thesuperpear> help me please!
#3724 [15:41] <pcgeek22> I need help moji error MC-34749
#3725 [15:41] <pcgeek22> I need help moji error MC-34749
#3726 [15:41] <Assimilater> Merit: that was the next thing I was going to verify (she's out of town atm but using internet at a place she's been able to play minecraft from before, and waiting for a reply to setup a remote desktop)
#3727 [15:41] <pcgeek22> I need help moji error MC-34749
#3728 [15:41] <thesuperpear> help me please!
#3729 [15:41] * amood [amood@notlogged] has joined #minecrafthelp
#3730 [15:41] <Rose_Wynter> i paid for this game, so i should damn well be able to play it
#3731 [15:41] <Assimilater> Merit: just thinking out loud I wonder if she can't connect to the authentication server from that location now
#3732 [15:41] <amood> After launching the game and clicking play, it crashes, it will not play
#3733 [15:41] <thesuperpear> someone can help me?!
#3734 [15:41] <Merit> Assimilater, I'd wait and try that first to confirm. Sorry that I'm not too much help :/
#3735 [15:42] <James> Hi. I tried to purchase Minecraft but the transaction failed and now the username appears to be "taken" since the failed transaction. Is there a "timeout", if so, how long?
#3736 [15:42] <Rose_Wynter> i take it no one can possibly help me in this channel
#3737 [15:42] <pcgeek22> I need help moji error MC-34749
#3738 [15:42] * Noah [Noah@notlogged] has joined #minecrafthelp
#3739 [15:42] <WyldGoat> Hi! I had to download an older version of the launcher (just bought the game). When I try to login from the launcher, it says "Can't connect to minecraft.net". I've disabled my antivirus and windows firewall... any ideas? I tried it on my older computer (windows 7) with the new launcher and it works ok.
#3740 [15:42] <Noah> Is there a number i can call to reach the staff?
#3741 [15:42] <Lord_Ralex> Noah, no
#3742 [15:42] * Crusader99999 [Crusader99999@notlogged] has joined #minecrafthelp
#3743 [15:43] <Lord_Ralex> ??> WyldGoat win/hjt
#3744 [15:43] <VoxelHead> WyldGoat: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3745 [15:43] <VoxelHead> WyldGoat: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on gist and give us the link.
#3746 [15:43] <thesuperpear> hi i have a glitch with pixels on edges of blocks please help me! https://mojang.atlassian.net/secure/attachment/24991/2013-03-15_17.07.57.png
#3747 [15:43] <thesuperpear> hi i have a glitch with pixels on edges of blocks please help me! https://mojang.atlassian.net/secure/attachment/24991/2013-03-15_17.07.57.png
#3748 [15:43] * Lord_Ralex kicked thesuperpear from #minecrafthelp (Reason: hesuperpear :You were told to stop spamming, and we told you we cannot help)
#3749 [15:43] <amy_> Help Launcher does not take me to game window when i press the play button sounds liked amood's problem
#3750 [15:43] <Crusader99999> Hey I just wanted to see if the people who helped MOM a couple hours ago were still here
#3751 [15:43] <Assimilater> Merit: it's too soon to say you're not too much help :) haha thanks
#3752 [15:43] <Noah> Really?? Are you sure? Lord_Ralex
#3753 [15:43] <Lord_Ralex> Noah, I am certain.
#3754 [15:43] <pcgeek22> VoxelHead: need help moji error MC-34749
#3755 [15:44] <amood> amy that is exactly what mine is doing
#3756 [15:44] * Cloudy [Cloudy@notlogged] has joined #minecrafthelp
#3757 [15:44] <Extreme> ..mojira MC-34749
#3758 [15:44] <ExtremeBot> MC-34749: Reopened - Hopper: java.lang.IllegalStateException: failed to create a child event loop - Caused by AntiVirus / Firewall software
#3759 [15:44] * GingerGeek is now known as GingerGeek[Away]
#3760 [15:44] <Lord_Ralex> ??> pcgeek22 win/hjt
#3761 [15:44] <VoxelHead> pcgeek22: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3762 [15:44] <VoxelHead> pcgeek22: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on gist and give us the link.
#3763 [15:44] <Noah> ok. I still cant download it cause it says, " Error this dowload requires ELEVATION"? Lord_Ralex
#3764 [15:44] * michi_2oo [michi_2oo@notlogged] has joined #minecrafthelp
#3765 [15:44] <amy_> my launcher works but when i hit play it just comes back to launcher
#3766 [15:44] <Lord_Ralex> Noah, it sounds like either a) you have a stupid antivirus, or b) you have malware
#3767 [15:45] <amood> amy mine is doing the same thing
#3768 [15:45] <Noah> What is malware? Lord_Ralex
#3769 [15:45] <michi_2oo> me too and the programs says that org.lwjgl.LWJGLException: Pixel format not accelerated
#3770 [15:45] <amood> I thought it was my java version, but updated and still won't open
#3771 [15:45] <Lord_Ralex> Noah, software that is bad and evil
#3772 [15:45] <amy_> thought so near seen this problem before can anyone help?
#3773 [15:45] <Lord_Ralex> ??> michi_2oo win/dxdiag/bat
#3774 [15:45] <VoxelHead> michi_2oo: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on https://gist.github.com. Copy the URL you are sent to, and paste it to us.
#3775 [15:45] <VoxelHead> michi_2oo: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#3776 [15:45] * Rose_Wynter [Rose_Wynter@notlogged] has quit. (Ping timeout: 202 seconds)
#3777 [15:45] <Lord_Ralex> ??> amy_ devconsole
#3778 [15:45] <VoxelHead> amy_: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#3779 [15:45] <VoxelHead> amy_: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#3780 [15:45] <amy_> are you running win 7 amood?#
#3781 [15:46] <Noah> I just got the computer yesterday tho. How could that be? Lord_Ralex
#3782 [15:46] <amood> I have windows xp
#3783 [15:46] <Lord_Ralex> Noah, I can break a computer in minutes. It is entirely possible.
#3784 [15:46] <Lord_Ralex> ??> Noah win/hjt
#3785 [15:46] <VoxelHead> Noah: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3786 [15:46] <VoxelHead> Noah: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on gist and give us the link.
#3787 [15:46] <Crusader99999> VoxelHead: I just wanna tell you to tell shock and the other guy who helped MOM that the problem is resolved and minecraft was successfully purchased
#3788 [15:46] <Firnor> I bought minecraft last tuesday via paypal but i didn´t get an email and im not premium.What can I do?
#3789 [15:46] <WyldGoat> Did you receive my gist Lord Ralex?
#3790 [15:47] <Noah> Lord_Ralex: do you have anything that could help me download the game???
#3791 [15:47] <Lord_Ralex> Noah, i just had VoxelHead tell you
#3792 [15:47] <Noah> ohh sorry
#3793 [15:47] <Lord_Ralex> WyldGoat, i do not see it
#3794 [15:47] <WyldGoat> https://gist.github.com/anonymous/77f625ed2fc1bc03c356
#3795 [15:47] <pcgeek22> VoxelHead: heres the link to the error https://gist.github.com/anonymous/8138528
#3796 [15:48] <Lord_Ralex> WyldGoat, uninstall AVG, restart your computer, then try
#3797 [15:48] <WyldGoat> ok, will try. Thanks
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#3799 [15:49] * WyldGoat [WyldGoat@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#3800 [15:49] <pcgeek22> VoxelHead: heres the link to the error https://gist.github.com/anonymous/8138528
#3801 [15:49] <amood> [15:42:36 INFO]: Refreshing local version list...
#3802 [15:49] <Noah> VoxelHead: i dont know anything you just said do you have a phone number i could call cause this is all confusing to me
#3803 [15:49] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#3804 [15:49] <phroa> vox is not a human being. (in this channel)
#3805 [15:49] * savvy [savvy@notlogged] has quit. (Client Quit)
#3806 [15:49] <Lord_Ralex> Noah, there is no number.
#3807 [15:49] <phroa> he doesn't have a phone
#3808 [15:50] <Lord_Ralex> Noah, do what he said. It is easy.
#3809 [15:50] <pcgeek22> VoxelHead: heres the link to the gist https://gist.github.com/anonymous/8138528
#3810 [15:50] <Noah> not for me it is so confusing i only 13
#3811 [15:50] <michi_2oo> voxel head here it is https://gist.github.com/anonymous/8138558
#3812 [15:50] <Lord_Ralex> Noah, then get a parent to do it
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#3814 [15:51] * Xxminecrafter03xX [Xxminecrafter03xX@notlogged] has quit. (Quit: Web client closed)
#3815 [15:51] <Noah> They tried and i know more than them suprising ly
#3816 [15:51] <Noah> They tried and i know more than them suprising ly
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#3818 [15:51] <Lord_Ralex> Noah, it is download, run a file, show the
#3819 [15:51] <Lord_Ralex> log
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#3822 [15:51] <Lord_Ralex> Noah, if you cannot follow those directions, then we cannot help
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#3824 [15:51] <pcgeek22_> voxel heres the link https://gist.github.com/anonymous/8138528
#3825 [15:51] <pcgeek22_> voxel heres the link https://gist.github.com/anonymous/8138528
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#3827 [15:52] <Noah> Lord_Ralex: can you go through it with me than step by step cause i m confused
#3828 [15:52] <jl> i have a mojang account but can do nothing but play the demo.
#3829 [15:52] <Lord_Ralex> ??> Noah win/hjt
#3830 [15:52] <VoxelHead> Noah: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3831 [15:52] <VoxelHead> Noah: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on gist and give us the link.
#3832 [15:52] <Lord_Ralex> Noah, those directions are step by step
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#3835 [15:53] <Lord_Ralex> michi_2oo, download and install the "Cataylst Software Suite": http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64
#3836 [15:53] <Noah> This is not helping tho. Im 13 and just got the computer.Do you really think i would know anything about what you just said Lord_Ralex
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#3838 [15:54] <Lord_Ralex> Noah, if you can read, you can know
#3839 [15:54] <Lord_Ralex> Noah, so READ AND FOLLOW
#3840 [15:54] <michi_2oo> i i have w8 64 bits
#3841 [15:54] <Lord_Ralex> michi_2oo, i know. Download what I just linked
#3842 [15:54] <Noah> Lord_Ralex: the steps by VoxelHead
#3843 [15:54] <Lord_Ralex> Noah, yes
#3844 [15:54] <michi_2oo> ok
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#3846 [15:56] <michi_2oo> ok i download the file
#3847 [15:56] <michi_2oo> now i install it?
#3848 [15:58] <Lord_Ralex> michi_2oo, yes
#3849 [15:58] <michi_2oo> i have it
#3850 [15:58] <michi_2oo> now?
#3851 [16:00] <Lord_Ralex> michi_2oo, that installed way too quickly
#3852 [16:01] <michi_2oo> cause i had installed yet
#3853 [16:01] <michi_2oo> i guess
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#3859 [16:02] <Noah_> VoxelHead: i ran the hijackthis program and a notepad came up. Now what do i do?
#3860 [16:02] <Dragonrider4251> hello everyone.. I have recently gotten a chromebook and I need to know how to download MC
#3861 [16:03] <Dragonrider4251> Noah, do you know what notepad does?
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#3863 [16:03] <GreyVulpine> ?? chromebooks
#3864 [16:03] <VoxelHead> chromebooks: Minecraft will not run on Chromebooks because 1. Chrome OS is essentially a browser, not a full OS, 2. Chromebooks are not designed for gaming and therefore have low performance, 3. Some Chromebooks uses the ARM architecture, which LWJGL, the underlying library used by Minecraft, does not support, and 4. Chrome OS does not support Java.
#3865 [16:03] <GreyVulpine> ^
#3866 [16:03] <GreyVulpine> ^
#3867 [16:03] * yousei20 [yousei20@notlogged] has left #minecrafthelp
#3868 [16:03] <Noah_> VoxelHead: i ran the hijackthis program and a notepad came up. Now what do i do?
#3869 [16:03] * MultiHunt3r [MultiHunt3r@notlogged] has joined #minecrafthelp
#3870 [16:03] <Dragonrider4251> can you please put that in English
#3871 [16:03] <Lord_Ralex> Noah_, you copy it and share it using gist
#3872 [16:03] <GreyVulpine> Minecraft will not run on Chromebooks, period.
#3873 [16:03] <Lord_Ralex> ??> Noah_ gist
#3874 [16:03] <VoxelHead> Noah_: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#3875 [16:04] <Noah_> Whats gist???
#3876 [16:04] <Dragonrider4251> i understand that.. i know there is a way
#3877 [16:04] <Dragonrider4251> using ubanutu
#3878 [16:04] <Dragonrider4251> i just need to know how
#3879 [16:04] <GreyVulpine> Yes, but requires far more technical knowledge than we'll provide here, and would void any sort of warranty on your system
#3880 [16:04] <Lord_Ralex> Dragonrider4251, then why buy a chromebook.
#3881 [16:04] <GreyVulpine> Also would not guarantee minecraft running anyways.
#3882 [16:05] <Lord_Ralex> -> "2. Chromebooks are not designed for gaming and therefore have low performance, 3. Some Chromebooks uses the ARM architecture, which LWJGL, the underlying library used by Minecraft, does not support"
#3883 [16:05] <Dragonrider4251> i did not buy a chromebook, it was a gift
#3884 [16:05] <Noah_> What is a URL VoxelHead
#3885 [16:05] <Lord_Ralex> those will not matter what the OS is
#3886 [16:05] <Lord_Ralex> Noah_, read what VoxelHead literally told you
#3887 [16:05] <Dragonrider4251> okay thanks for the help
#3888 [16:05] <Noah_> I know i just want to know what a URL is
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#3890 [16:05] <Lord_Ralex> ??> Noah_ gist/image
#3891 [16:05] <VoxelHead> Noah_: Ah, so you need pictoral step-by-step directions? Give http://imgur.com/a/SfRa1 a look, then.
#3892 [16:05] <joe_> is there any news when the next update will be released?
#3893 [16:06] <Lord_Ralex> joe_, no
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#3895 [16:06] <GreyVulpine> Noah - Ever go to a website in your browser? How did you go there? With an address on your browser's address bar, right? That would be the URL.
#3896 [16:06] <joe_> Thanks
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#3899 [16:07] <joe_> Also I have another question
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#3901 [16:08] <pmv> would there be ANY way to change my username??its sooooo embarrassing!!
#3902 [16:08] <Lord_Ralex> pmv, no
#3903 [16:08] <pmv> ughhhhhhhhhh thats sucks,i hate it so much
#3904 [16:08] <joe_> When you open the launcher, what's the average "response time"?
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#3906 [16:08] <FcSbRaduku> guys who can help me?
#3907 [16:09] <pmv> joe,like 5-10 seconds
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#3909 [16:09] <joe_> wow. way more than I thought
#3910 [16:09] <pmv> i actually dont know what you mena
#3911 [16:09] <Grum> way more than i have :p
#3912 [16:09] <pmv> launcher?/
#3913 [16:09] <joe_> What is yours grum?
#3914 [16:10] <FcSbRaduku> 1 year ago i made a "non bought " minecraft.com account . and now i want to buy it but it say the username is "taken" . what i can ? ( i really want my username and im sure it is taken by me )
#3915 [16:10] <Grum> joe_: just under 5s :P
#3916 [16:10] <joe_> 5ms?
#3917 [16:10] <Grum> FcSbRaduku: seems to be a bug currently :(
#3918 [16:11] <Grum> joe_: for the launcher to be able to play the game from cold start; 5s
#3919 [16:11] <FcSbRaduku> grum do you have skype or something ? i want to tell you something :D
#3920 [16:11] <Grum> FcSbRaduku: you can tell it here
#3921 [16:11] <FcSbRaduku> i can use private message or something?
#3922 [16:11] <pmv> does 1.8 have a feature where you can change your username?
#3923 [16:11] <GreyVulpine> pmv - No.
#3924 [16:11] <pmv> oh
#3925 [16:11] <Grum> hopefully around 1.9
#3926 [16:11] <michi_2oo> lord ralex what i should do now?
#3927 [16:12] <Lord_Ralex> michi_2oo, does Minecraft work
#3928 [16:12] <joe_> No, I mean when you first open the launcher. It says "response time: __".
#3929 [16:12] <michi_2oo> minecraft still crashes
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#3931 [16:12] <Grum> oh
#3932 [16:12] <pmv> so i would HAVE to buy minevraft again to get a different username?
#3933 [16:12] <Lord_Ralex> ??> michi_2oo win/dxdiag/bat
#3934 [16:12] <Grum> joe_: you mean in the first text-screeN?
#3935 [16:12] <VoxelHead> michi_2oo: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on https://gist.github.com. Copy the URL you are sent to, and paste it to us.
#3936 [16:12] <VoxelHead> michi_2oo: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#3937 [16:12] <Grum> 545ms here
#3938 [16:12] <joe_> yep
#3939 [16:13] <Grum> which is actually kinda slow; amazon is not doing so well lately :p
#3940 [16:13] <joe_> Oh :).
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#3942 [16:13] <Lord_Ralex> pmv, or wait till the name change feature is implemented, which will probably not be soon
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#3945 [16:14] <caleb_> I forgot my minecraft email =(
#3946 [16:14] <pmv> does anyone elses game keep crashing like five minutes after they start playing?mine does it just goes all blue and only shows water,mobs,and the flame on a torch,and thanks ralex
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#3951 [16:15] <WyldGoat> Lord Ralex, I figured out problem with not being to load the new launcher
#3952 [16:15] <WyldGoat> and connecting
#3953 [16:15] <michi_2oo> lord ralex i dont understand what to do when u said win/dxdiag/bat
#3954 [16:15] <Seer> I'm getting a prety screwed up error - I'm trying to buy redeem a code for Minecraft for my little brother under the username The_Deaf_Seer as I made the account last year to reserve it for myself, when redeeming the code and asking to choose a username, it will tell me The_Mute_Seer is taken and I cannot make the account. I'm trying to delete my Mojang account but I'm stuck at the security questions where you have to answer al
#3955 [16:15] <Lord_Ralex> michi_2oo, do what VoxelHead said
#3956 [16:15] <michi_2oo> again?
#3957 [16:15] <Lord_Ralex> michi_2oo, yes
#3958 [16:15] <michi_2oo> ok
#3959 [16:15] <Lord_Ralex> Seer, it is a known issue right now, not much we can do about it
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#3961 [16:15] <Seer> The_Deaf_seer, rather.
#3962 [16:16] <Seer> Is there hope in sight?
#3963 [16:16] <WyldGoat> Lord Ralex, it turns out I couldn't load the new launcher because of the account name. It had an "!" in the username. And for some reason, it wouldn't load it with it. Created a new account with new paths. All is good now.
#3964 [16:16] <Lord_Ralex> Seer, the web team has been told, but since it is the holidays, it might be a while since it is fixed
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#3966 [16:16] <Lord_Ralex> WyldGoat, oh, missed that
#3967 [16:16] <FcSbRaduku> seer
#3968 [16:16] <joe_> Thanks Grum and Lord_Ralex
#3969 [16:17] <Seer> Mm?
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#3974 [16:17] <Seer> I guess I'll just give him The_Blind_Seer until this issue is resolved.
#3975 [16:17] * Keket [Keket@notlogged] has joined #minecrafthelp
#3976 [16:17] <michi_2oo> lord ralex heres the link https://gist.github.com/anonymous/8138804
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#3980 [16:18] <Lord_Ralex> Seer, you will not be able to change the name once you choose it
#3981 [16:18] <FcSbRaduku> lord_ralex
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#3983 [16:19] <Seer> I know this, but I'd be able to purchase the account I reserved at some point, right?
#3984 [16:19] <Lord_Ralex> Seer, yes, you will be able to
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#3986 [16:20] <Seer> Alrighty, currently own Blind & Mute, Deaf to a brother and Dead to another. Because I'm creative.
#3987 [16:20] <Seer> Thanks.
#3988 [16:21] <BennyM> Hi, I am trying to get Minecraft working for my son on his new laptop. It works fine on my PC, but on his laptop the window just crashes after you press the "play" button. I think it's something to do with Java
#3989 [16:22] <BennyM> has anyone got any suggestions
#3990 [16:22] <BennyM> ?
#3991 [16:22] <BennyM> I have copied the error log which was created when it crashed
#3992 [16:23] * Seer [Seer@notlogged] has quit. (Quit: Web client closed)
#3993 [16:23] <GreyVulpine> ??> BennyM devconsole
#3994 [16:23] <VoxelHead> BennyM: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#3995 [16:23] <VoxelHead> BennyM: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#3996 [16:23] * Pulse [Pulse@notlogged] has joined #minecrafthelp
#3997 [16:23] <Pulse> I need help y use a space in mi minecraft name and know i cant coneect to any server
#3998 [16:23] * rht [rht@notlogged] has joined #minecrafthelp
#3999 [16:24] <Lord_Ralex> Pulse, you cannot ever have a space in your minecraft name
#4000 [16:24] <Pulse> i alrready did , the page let me do that
#4001 [16:24] <Lord_Ralex> Pulse, it will not let you
#4002 [16:24] <Pulse> do you have spanish people here?
#4003 [16:24] <Lord_Ralex> Pulse, no
#4004 [16:25] <Pulse> Well how you can help me i put a space in mi name and now i cant play
#4005 [16:25] <Pulse> its true
#4006 [16:25] <Lord_Ralex> Pulse, you cannot ever have it in your name
#4007 [16:25] <Lord_Ralex> Pulse, it is impossible
#4008 [16:26] <Pulse> not really i did , my name is (space)Pulse and works
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#4010 [16:26] * TheIsaacGamer23 [TheIsaacGamer23@notlogged] has quit. (Ping timeout: 202 seconds)
#4011 [16:27] <rht> I am on the Minecraft store to get Minecraft but i do not see where to click to buy then download. Any thought?
#4012 [16:27] <michi_2oo> lord_ralex if it helps i can copy the text of the issue
#4013 [16:27] <michi_2oo> to the gist page
#4014 [16:27] <Lord_Ralex> Pulse, sigh, you need to email Mojang to have them fix it
#4015 [16:27] <Lord_Ralex> ??> Pulse mojang/email
#4016 [16:27] <VoxelHead> Pulse: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#4017 [16:28] * ane200055 is now known as ane200055[Offline]
#4018 [16:28] <Pulse> thank bro , but is crazy :(
#4019 [16:28] <Pulse> its
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#4021 [16:28] <BennyM> i think his is it: anonymous / gist:659dd7f173615793f29a
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#4025 [16:29] <chazzizles> where is dim 1?
#4026 [16:29] <BennyM> tell me if this link doesnt look correct
#4027 [16:29] <rht> Does this look right? https://minecraft.net/store/minecraft
#4028 [16:30] * Robertodipuccio [Robertodipuccio@notlogged] has joined #minecrafthelp
#4029 [16:30] * Keket [Keket@notlogged] has joined #minecrafthelp
#4030 [16:30] <Keket> hey guys, is there something up with the login servers at the moment?
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#4033 [16:31] <Robertodipuccio> Hi, can anybody help me? I just bought MC online, but i cant launch it, i have w8 on my notebook i keep getting a graphics related error when i try to launch the game. I tried downloading graphic drivers but it tells me i have the latest. If i helps, i can send the error report.
#4034 [16:32] <Robertodipuccio> thanks for any help by the way ;)
#4035 [16:32] <joshar16> Try updating java
#4036 [16:32] <joshar16> thats my only gues
#4037 [16:32] <Keket> i cant seem to log onto the website, it tells me wrong password even when i reset my password, cant get online via the client or webpage.
#4038 [16:32] <Robertodipuccio> i did that, it didnt help either
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#4042 [16:32] <GreyVulpine> BennyM - Looks like an issue with your video card's drivers, do you know how to update them?
#4043 [16:32] <joshar16> hmm
#4044 [16:32] <madoxxcole> is this tech support
#4045 [16:33] <BennyM> no...
#4046 [16:33] <BennyM> but if you can poit me in the right direction
#4047 [16:33] * chingychanga [chingychanga@notlogged] has quit. (Client Quit)
#4048 [16:33] <BennyM> point
#4049 [16:33] * danielm3 [danielm3@notlogged] has quit. (Client Quit)
#4050 [16:33] <madoxxcole> is there a phone number to contact minecraft i am having prob with prepaid code
#4051 [16:33] <GreyVulpine> ??> BennyM win/dxdiag
#4052 [16:33] <VoxelHead> BennyM: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#4053 [16:33] <VoxelHead> BennyM: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#4054 [16:33] <Robertodipuccio> i downloaded an app on the amd website to detect my graphics card and reccomend any drivers, it told me i had the latest.
#4055 [16:33] <GreyVulpine> ??> madoxxcole mojang/email
#4056 [16:33] <VoxelHead> madoxxcole: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#4057 [16:34] <joshar16> Does anyone want to help test my Capture the Flag arena on my server?
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#4060 [16:34] <rht> Trying to buy MC and the website looks like it missing something. Does this look correct to anyone https://minecraft.net/store/minecraft?
#4061 [16:34] <keegs> i cannot log into my account andwont email reset
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#4064 [16:35] <Extreme> rht, Yes, that is the new check out system.
#4065 [16:35] <Gabri> hello
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#4069 [16:35] <Extreme> rht, If it does not work, try: http://account.mojang.com/buy/minecraft
#4070 [16:35] * joshar16 [joshar16@notlogged] has quit. (Client Quit)
#4071 [16:35] <Pulse> thank Lord_ralex i send them a mesage
#4072 [16:35] <Keket> Same here Keegs
#4073 [16:35] <Guest17327> Hey, For some reason when i downloaded minecraft it downloaded 1.3.7 and then when i try to update it crashes
#4074 [16:35] <Guest17327> help?
#4075 [16:36] <Gabri> hi
#4076 [16:36] <rht> That looks better Thanks!
#4077 [16:36] <Keket> I've been reseting my password and trying the new ones i enter, but it keeps on telling me wrong password, what the hell.
#4078 [16:36] <Gabri> I have a problem with my instalation
#4079 [16:36] * Pulse [Pulse@notlogged] has quit. (Quit: Web client closed)
#4080 [16:36] <keegs> i forgot my pass and cant do anything
#4081 [16:36] <michi_2oo> lord_ralex are u still there?
#4082 [16:36] <keegs> wont reset or send new. saying wrong pass or email
#4083 [16:36] <Gabri> doesnt play
#4084 [16:37] <Guest17327> It wont update out of 1.3.7
#4085 [16:37] <Assimilater> ok so we gifted a friend an account and they can't connect to a server with it, it says "Unable to verify username", but they can connect to another account on that machine without problems, this would appear to be a mojang issue, what's the best way to contact them about it?
#4086 [16:37] * auvi_q [auvi_q@notlogged] has joined #minecrafthelp
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#4089 [16:37] <Assimilater> forum / email?
#4090 [16:37] <keegs> any ideas? help
#4091 [16:38] <Keket> yeah, anyone know whats up
#4092 [16:38] * auvi_q [auvi_q@notlogged] has joined #minecrafthelp
#4093 [16:38] <keegs> christmas vaca i know, but wont even send me autimated email'
#4094 [16:39] <Keket> i get the automated emails, keegs, but it still tells me wrong password after changing it
#4095 [16:39] * kingkelton [kingkelton@notlogged] has joined #minecrafthelp
#4096 [16:39] <keegs> hmm.. i dont know. i gonna try agian..
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#4107 [16:42] <michi_2oo> @lord_ralex?
#4108 [16:42] <cassie_> i have been trying for an hour now and it wont let me do multiplayer, any ideas?...
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#4110 [16:43] * Guest17327 [Guest17327@notlogged] has quit. (Quit: Web client closed)
#4111 [16:43] <Wug> michi_2oo: we're still waiting for you to share a link to your dxdiag report i think
#4112 [16:44] * jvtrube [jvtrube@notlogged] has joined #minecrafthelp
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#4115 [16:44] <Wug> cassie_: what error are you getting
#4116 [16:44] <michi_2oo> https://gist.github.com/anonymous/8138804 heres the link again
#4117 [16:44] <cassie_> there is no error, but it just keeps on going on loading, i waited 20 minutes to see if it would bring up servers but it didn't
#4118 [16:44] * flowerbometh [flowerbometh@notlogged] has joined #minecrafthelp
#4119 [16:45] * kingkelton [kingkelton@notlogged] has quit. (Client Quit)
#4120 [16:45] <flowerbometh> my chat wont open what do i do
#4121 [16:45] <Wug> cassie_: oh.
#4122 [16:46] <Wug> ??> cassie_ smp/servers
#4123 [16:46] <VoxelHead> cassie_: There currently is no master list of all SMP servers. Fan-made indexes include http://minestatus.net/ - http://www.mcserverlist.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#4124 [16:46] <VoxelHead> cassie_: The MC forums' list can be found at http://www.minecraftforum.net/forum/31-servers/ . Also, try #smp, although it is not too active anymore.
#4125 [16:46] <cassie_> thank you
#4126 [16:46] <Wug> cassie_: that list doesnt populate automatically, you have to add servers to it
#4127 [16:46] <Wug> flowerbometh: single player?
#4128 [16:47] <Wug> bear with me everyone, im using a cellular connection and using my laptop in the ca
#4129 [16:47] <Wug> car*
#4130 [16:47] <cassie_> looking for only one server
#4131 [16:47] <Wug> internet connectivity varies with service
#4132 [16:47] <cassie_> zombiemold's
#4133 [16:47] <flowerbometh> does anybody know
#4134 [16:47] <Wug> cassie_: try googling it
#4135 [16:48] <cassie_> ok
#4136 [16:48] * Hellowannatalk [Hellowannatalk@notlogged] has joined #minecrafthelp
#4137 [16:48] <Wug> many servers have a website that they list their server info, and connection info, etc
#4138 [16:48] <Rikairchy> Wug: need some help?
#4139 [16:48] <Hellowannatalk> How can i hack a server?
#4140 [16:48] <Rikairchy> Hellowannatalk: that isn't supported here
#4141 [16:48] * Wug kicked Hellowannatalk from #minecrafthelp (Reason: ellowannatalk :go away)
#4142 [16:48] * maxbox [maxbox@notlogged] has joined #minecrafthelp
#4143 [16:48] <Rikairchy> aw, Wug
#4144 [16:49] <Wug> Rikairchy: if you want to look up the driver michi_2oo needs
#4145 [16:49] <Rikairchy> i was gonna give him a stern talkin to ;P
#4146 [16:49] <Rikairchy> yeah sure
#4147 [16:49] <Wug> toshiba uses their own drivers, so use their website (not amds)
#4148 [16:49] * jvtrube [jvtrube@notlogged] has quit. (Ping timeout: 202 seconds)
#4149 [16:49] <Rikairchy> oh okay
#4150 [16:49] * Jay_ [Jay_@notlogged] has joined #minecrafthelp
#4151 [16:49] <Rikairchy> michi_2oo: what model laptop do you have?
#4152 [16:49] * Keket [Keket@notlogged] has quit. (Quit: Web client closed)
#4153 [16:49] * Hellowannatalk2 [Hellowannatalk2@notlogged] has joined #minecrafthelp
#4154 [16:49] <maxbox> everytime i login i get the demo version of the game, but i biught game two years ago
#4155 [16:49] <Hellowannatalk2> Hi
#4156 [16:49] <michi_2oo> toshiba
#4157 [16:49] <Jay_> ...
#4158 [16:49] <Rikairchy> toshiba what?
#4159 [16:49] <Rikairchy> satellite?
#4160 [16:49] <michi_2oo> satellite
#4161 [16:49] <michi_2oo> yep
#4162 [16:49] <Rikairchy> okay, what model?
#4163 [16:49] <maxbox> t everytime i login i get the demo version of the game, but i biught game two years ago
#4164 [16:50] <maxbox> help
#4165 [16:50] <michi_2oo> L850-138
#4166 [16:50] * TheAnes10019 [TheAnes10019@notlogged] has joined #minecrafthelp
#4167 [16:50] <Hellowannatalk2> Well i've created a mod but it doesnt work in mc
#4168 [16:50] * TehBicJustyn [TehBicJustyn@notlogged] has joined #minecrafthelp
#4169 [16:50] <Jay_> I cannot get a mojang account from my laptop. It is running Windows 8. Is that just something with the website or is it a error?
#4170 [16:50] <Rikairchy> hm
#4171 [16:51] <GreyVulpine> Jay_ - You cannot get it how?
#4172 [16:51] <TheAnes10019> Hello I "give" to my minecraft 3gb and it's only uses 300mb please can someone help me ?
#4173 [16:51] * flowerbometh [flowerbometh@notlogged] has quit. (Quit: Web client closed)
#4174 [16:51] * cassie_ [cassie_@notlogged] has quit. (Quit: Web client closed)
#4175 [16:51] * wildc4rd [wildc4rd@notlogged] has quit. (Ping timeout: 207 seconds)
#4176 [16:51] <GreyVulpine> TheAnes10019 - It only uses as much as it needs.
#4177 [16:51] <Hellowannatalk2> ell i've created a mod but it doesnt work in mc what do i have to do?
#4178 [16:51] <TheAnes10019> And I have 20fps...
#4179 [16:51] <Rikairchy> michi_2oo: can you give me your serial number?
#4180 [16:51] <Jay_> It says "Changed terms and conditions". And it does not let me register
#4181 [16:51] <Rikairchy> Hellowannatalk2: modding is not supported here
#4182 [16:51] <Hellowannatalk2> Ok
#4183 [16:52] <TheAnes10019> In battle field 3 i have 200-300 fps and in minecraft I have 20....
#4184 [16:52] <michi_2oo> 5c337673r
#4185 [16:52] <Jay_> I've read the terms. It still does not work,
#4186 [16:52] <Rikairchy> michi_2oo: still not getting anything with that
#4187 [16:52] <Hellowannatalk2> What the
#4188 [16:52] * wildc4rd [wildc4rd@notlogged] has joined #minecrafthelp
#4189 [16:52] <Rikairchy> ??> michi_2oo win/dxdiag
#4190 [16:52] <VoxelHead> michi_2oo: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#4191 [16:52] <VoxelHead> michi_2oo: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#4192 [16:52] <Hellowannatalk2> My mc crashed
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#4196 [16:53] <Hellowannatalk2> is says: minecraft crashed your account is taken by wusd1146
#4197 [16:53] <chazzizles> Hey whats Dim 1 in minecraft
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#4199 [16:54] <TheAnes10019> Can someone help ...? I write that again, so , I "give" to my minecraft 3gb of ram and it only uses 300-400mb and I have 20fps ... For example in Battle Field 3 on ultra I have 200-300fps can someone help ?
#4200 [16:54] <Extreme> Rikairchy, <michi_2oo> https://gist.github.com/anonymous/8138804 heres the link again
#4201 [16:54] <Rikairchy> ty Extreme
#4202 [16:54] <fazeopsking> in need of some help my login infor the game has disapeared and I have purchased the game already ....How can I get back in?
#4203 [16:55] <Hellowannatalk2> Hm
#4204 [16:55] * TehBicJustyn [TehBicJustyn@notlogged] has quit. (Quit: Web client closed)
#4205 [16:55] <michi_2oo> https://gist.github.com/anonymous/baf0f2f46571e738f506
#4206 [16:55] * chazzizles [chazzizles@notlogged] has quit. (Quit: Web client closed)
#4207 [16:55] * PoweredFurnace0624 [PoweredFurnace0624@notlogged] has joined #minecrafthelp
#4208 [16:55] <Jay_> My laptop is running windows 8. I try to get a mojang account, it does not work. It takes me to "Changed terms and conditions", nothing else. Does the website have a problem with Windows 8?
#4209 [16:55] <Extreme> michi_2oo, Toshiba has a rather.. horrible site, but try: http://support1.toshiba-tro.de/tedd-files2/0/display-20130925091525.zip
#4210 [16:56] <Hellowannatalk2> Fazeopsking download cracked and login by servers with u account by usin /loginmc -username- -password-
#4211 [16:56] <michi_2oo> ok
#4212 [16:56] * Espercorn kicked Hellowannatalk2 from #minecrafthelp (Reason: ellowannatalk2 :(Extreme) No.)
#4213 [16:56] <Rikairchy> that's weird, michi_2oo
#4214 [16:56] <Rikairchy> I can't seem to find that model
#4215 [16:56] <Jay_> Nevermind. I found it is okay and I needed to do something to change it
#4216 [16:56] * Jay_ [Jay_@notlogged] has quit. (Quit: Web client closed)
#4217 [16:56] * jocob30 [jocob30@notlogged] has joined #minecrafthelp
#4218 [16:56] <PoweredFurnace0624> Hopefully this counts as help. I would like to know where the 1.6.2 download for Thermal Expansion is, if it exists at all or if you just kinda updated straight to 1.6.4
#4219 [16:57] <Lord_Ralex> PoweredFurnace0624, we do not help with mods, so we cannot answer that
#4220 [16:57] * KindOne [KindOne@notlogged] has joined #minecrafthelp
#4221 [16:57] <Rikairchy> :o KindOne
#4222 [16:57] <Rikairchy> i remember you
#4223 [16:57] <PoweredFurnace0624> gotcha, sorry to bothr you. Merry Christmas
#4224 [16:57] * FlyingKiwi12 [FlyingKiwi12@notlogged] has joined #minecrafthelp
#4225 [16:58] * PoweredFurnace0624 [PoweredFurnace0624@notlogged] has quit. (Client Quit)
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#4227 [16:58] * TheAnes10019 [TheAnes10019@notlogged] has quit. (Quit: Web client closed)
#4228 [16:58] <fazeopsking> plase how can get back in to m game that I had purchased I accidently clogged out and now can figure out how to log back in
#4229 [16:58] * pissedoff_ [pissedoff_@notlogged] has joined #minecrafthelp
#4230 [16:58] * VoxelHead kicked pissedoff_ from #minecrafthelp (Reason: issedoff_ :Banned: Please choose a non-offensive nickname.)
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#4235 [16:59] <jocob30> can anyone help me with the error in coding that says couldnt unpack natives?
#4236 [16:59] * jubjub [jubjub@notlogged] has quit. (Client Quit)
#4237 [16:59] <drftghjk> I have a payed minecraft account and have tried to log in multiple times but it only connects me to the Demo. Anyone have a solution?
#4238 [16:59] * scherb [scherb@notlogged] has joined #minecrafthelp
#4239 [16:59] <FlyingKiwi12> HELP! My mine craft is flickering and I can't stop it! I have tried redownloading the game and quiting but nothing works! my chat has become broken as well!
#4240 [16:59] <Extreme> ??> jocob30 devconsole
#4241 [16:59] <VoxelHead> jocob30: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#4242 [16:59] <VoxelHead> jocob30: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#4243 [16:59] * joe_ [joe_@notlogged] has quit. (Ping timeout: 202 seconds)
#4244 [16:59] <FlyingKiwi12> HELP! My mine craft is flickering and I can't stop it! I have tried redownloading the game and quiting but nothing works! my chat has become broken as well!
#4245 [16:59] <Extreme> ??> FlyingKiwi12 scold/repeat
#4246 [16:59] <VoxelHead> FlyingKiwi12: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#4247 [16:59] <VoxelHead> FlyingKiwi12: Failure to follow this rule is very irritating, clouds the chat, and is almost certain you get you kicked for spamming.
#4248 [16:59] * Kleenx [Kleenx@notlogged] has joined #minecrafthelp
#4249 [16:59] <Extreme> ??> FlyingKiwi12 42
#4250 [16:59] <VoxelHead> FlyingKiwi12: Have you tried turning it off and on again? The universal fix.
#4251 [16:59] <FlyingKiwi12> yes
#4252 [17:00] <jocob30> yeah its dev console
#4253 [17:00] <FlyingKiwi12> I can't fix it, but the launcher and home page is fine!
#4254 [17:00] <FlyingKiwi12> dev console?
#4255 [17:01] <Extreme> FlyingKiwi12: Launch Minecraft, and press 'Edit Profile', then check 'Launcher Visibility', select 'Keep Launcher Open' and finally hit Save Profile; and launch the game.
#4256 [17:01] <Extreme> FlyingKiwi12: Afterwards, wait until you get the issue you're having, and do what VoxelHead will tell you:
#4257 [17:01] <Extreme> ??> FlyingKiwi12 devconsole
#4258 [17:01] <VoxelHead> FlyingKiwi12: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#4259 [17:01] <VoxelHead> FlyingKiwi12: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#4260 [17:01] <Extreme> FlyingKiwi12, do that when you game is "flickering".
#4261 [17:01] <Kleenx> Hello after upgrading my Graphics card from a Radeon 7770 to a GTX 760 my minecraft is constantly unloading blocks and reloading them. Like I can see past an area or a ground for a millisecond then it goes to a different part of the screen
#4262 [17:01] * Rylandhanski2 [Rylandhanski2@notlogged] has joined #minecrafthelp
#4263 [17:01] <Rylandhanski2> ewfjwr
#4264 [17:01] <Kleenx> Here is what it looks like
#4265 [17:01] <Kleenx> https://www.youtube.com/watch?v=pxNBVz-w-kE&feature=youtu.be
#4266 [17:01] <VoxelHead> "Wierd Minecraft Glitch from new Graphics card" ( by Kevin Falk )
#4267 [17:01] <FlyingKiwi12> ok doing it now
#4268 [17:02] <jocob30> https://gist.github.com/anonymous/ab43b9303606a55249cc
#4269 [17:02] <michi_2oo> i will reboot my pc and then i come back and i tell u
#4270 [17:02] <Rylandhanski2> i accidently put 2 .coms in my email and supprisingly it worked
#4271 [17:02] <Kleenx> Can someone look at that video
#4272 [17:02] * michi_2oo [michi_2oo@notlogged] has quit. (Quit: Web client closed)
#4273 [17:02] * idlecool [idlecool@notlogged] has quit. (Quit: Leaving...)
#4274 [17:02] <scherb> what sorftware do i need on my acer c7 chromebook
#4275 [17:02] <Rylandhanski2> but now i can log in to any thing else minecraft exept the main launcher
#4276 [17:02] <Lord_Ralex> ??> scherb chromebook
#4277 [17:02] <Lord_Ralex> ??> scherb chromebooks
#4278 [17:02] <VoxelHead> scherb: Minecraft will not run on Chromebooks because 1. Chrome OS is essentially a browser, not a full OS, 2. Chromebooks are not designed for gaming and therefore have low performance, 3. Some Chromebooks uses the ARM architecture, which LWJGL, the underlying library used by Minecraft, does not support, and 4. Chrome OS does not support Java.
#4279 [17:02] * drftghjk [drftghjk@notlogged] has quit. (Client Quit)
#4280 [17:03] <Rikairchy> can we add a 5
#4281 [17:03] * Emily [Emily@notlogged] has joined #minecrafthelp
#4282 [17:03] <Extreme> Rylandhanski2, Then reset your email address at https://account.mojang.com/me/settings
#4283 [17:03] <Rikairchy> ChromeOS is for web-based programs only
#4284 [17:03] <Kleenx> can someone please look at this and tell me how to fix the block glitchi ng
#4285 [17:03] <Kleenx> https://www.youtube.com/watch?v=pxNBVz-w-kE&feature=youtu.be
#4286 [17:03] <VoxelHead> "Wierd Minecraft Glitch from new Graphics card" ( by Kevin Falk )
#4287 [17:04] <FlyingKiwi12> [11:03:11 INFO]: Minecraft Launcher 1.3.7 (through bootstrap 5) started on osx... [11:03:11 INFO]: Refreshing local version list... [11:03:11 INFO]: Current time is Dec 27, 2013 11:03:11 AM [11:03:11 INFO]: System.getProperty('os.name') == 'Mac OS X' [11:03:11 INFO]: System.getProperty('os.version') == '10.9' [11:03:11 INFO]: System.getProperty('os.arch') == 'x86_64' [11:03:11 INFO]: System.getProperty('java.version') == '1.6.0_6
#4288 [17:04] <FlyingKiwi12> there
#4289 [17:04] <Rylandhanski2> i cant becuase it emails me if i want to change it
#4290 [17:04] <Rikairchy> thanks for the spam, guy
#4291 [17:04] <Rikairchy> ??> FlyingKiwi12 gist
#4292 [17:04] <VoxelHead> FlyingKiwi12: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#4293 [17:04] * KindOne [KindOne@notlogged] has quit. (Ping timeout: 186 seconds)
#4294 [17:04] <Rylandhanski2> also i cant log in
#4295 [17:04] <FlyingKiwi12> HELP! My mine craft is flickering and I can't stop it! I have tried redownloading the game and quiting but nothing works! my chat has become broken as well!!
#4296 [17:04] <Extreme> Rylandhanski2, Where can't you login?
#4297 [17:04] * KindOne [KindOne@notlogged] has joined #minecrafthelp
#4298 [17:04] <Extreme> FlyingKiwi12, Read what VoxelHead said.
#4299 [17:05] <Rylandhanski2> on the mojang website and on any thing minecraft but the launcher
#4300 [17:05] <Rylandhanski2> i cant play tekkit or FTB
#4301 [17:05] * Stone [Stone@notlogged] has joined #minecrafthelp
#4302 [17:05] <FlyingKiwi12> Chrome books?
#4303 [17:05] <Rikairchy> Rylandhanski2: we do not support mods
#4304 [17:05] <FlyingKiwi12> Chrome books??
#4305 [17:05] <Rikairchy> FlyingKiwi12: read what voxel said about gist
#4306 [17:05] * Stone [Stone@notlogged] has quit. (Client Quit)
#4307 [17:05] <Extreme> ??> FlyingKiwi12 gist
#4308 [17:05] <VoxelHead> FlyingKiwi12: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#4309 [17:05] <Rikairchy> Extreme: already did that
#4310 [17:05] <Rylandhanski2> yes but i still cant log in
#4311 [17:05] <Rikairchy> :<
#4312 [17:05] <Rylandhanski2> on any other computers
#4313 [17:06] <Extreme> Rikairchy, I didn't get the link
#4314 [17:06] * michi_2oo [michi_2oo@notlogged] has joined #minecrafthelp
#4315 [17:06] <Extreme> Rikairchy, or am I missing it?
#4316 [17:06] <FlyingKiwi12> here
#4317 [17:06] <FlyingKiwi12> [11:03:11 INFO]: Minecraft Launcher 1.3.7 (through bootstrap 5) started on osx... [11:03:11 INFO]: Refreshing local version list... [11:03:11 INFO]: Current time is Dec 27, 2013 11:03:11 AM [11:03:11 INFO]: System.getProperty('os.name') == 'Mac OS X' [11:03:11 INFO]: System.getProperty('os.version') == '10.9' [11:03:11 INFO]: System.getProperty('os.arch') == 'x86_64' [11:03:11 INFO]: System.getProperty('java.version') == '1.6.0_6
#4318 [17:06] <Rikairchy> FlyingKiwi12: for the second time
#4319 [17:06] * scherb [scherb@notlogged] has quit. (Quit: Web client closed)
#4320 [17:06] <michi_2oo> hey people finnally it works ty for everithing!!
#4321 [17:06] <Rikairchy> DO NOT DO THAT.
#4322 [17:06] <Extreme> FlyingKiwi12, on GIST, you CANNOT PASTE HERE.
#4323 [17:07] <Rikairchy> michi_2oo: awesome!
#4324 [17:07] <Extreme> ??> FlyingKiwi124 gist
#4325 [17:07] <VoxelHead> FlyingKiwi124: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#4326 [17:07] * jocob30 [jocob30@notlogged] has quit. (Ping timeout: 202 seconds)
#4327 [17:07] * Rylandhanski2 [Rylandhanski2@notlogged] has quit. (Quit: Web client closed)
#4328 [17:07] <michi_2oo> bye bye and ty
#4329 [17:07] <FlyingKiwi12> https://gist.github.com/anonymous/83a8c86e11d787b65fba
#4330 [17:08] <Extreme> FlyingKiwi12, There dosen't seem to be any errors.
#4331 [17:08] * oscR [oscR@notlogged] has quit. (Quit: Web client closed)
#4332 [17:08] * jake__ [jake__@notlogged] has quit. (Quit: Web client closed)
#4333 [17:08] * zok [zok@notlogged] has joined #minecrafthelp
#4334 [17:08] * michi_2oo [michi_2oo@notlogged] has quit. (Client Quit)
#4335 [17:08] <fazeopsking> in need of some help my login infor the game has disapeared and I have purchased the game already ....How can I get back in?
#4336 [17:08] <FlyingKiwi12> but its still flickering, I don't think thats a glitch in the code, many a virus if thats possible?
#4337 [17:09] <Extreme> FlyingKiwi12, Also, update Java:
#4338 [17:09] <Extreme> ??> FlyingKiwi12 java
#4339 [17:09] <VoxelHead> FlyingKiwi12: You can get Java 7 for most common platforms here: http://java.com/en/download/manual.jsp
#4340 [17:09] <VoxelHead> FlyingKiwi12: If your platform is not listed here, see ?? java/1.7/all for a full list of builds for Java 7.
#4341 [17:09] <FlyingKiwi12> ok I will try
#4342 [17:09] <zok> Extreme: Are you on here?
#4343 [17:09] * bryced [bryced@notlogged] has joined #minecrafthelp
#4344 [17:09] <Extreme> zok, Yeah, I'm here.
#4345 [17:09] <FlyingKiwi12> downloading
#4346 [17:10] <FlyingKiwi12> so is it my java?
#4347 [17:10] * Rikairchy away: dishes D:
#4347 [17:10] <bryced> why dont minecraft support the chroniume labtop from google
#4348 [17:10] <Rikairchy> the laptop isn't supported because its not a true OS
#4349 [17:11] <Rikairchy> its a linux distro designed to access the internet-based apps that google supports
#4350 [17:11] <Rikairchy> that's it.
#4351 [17:11] * ELPHMB [ELPHMB@notlogged] has joined #minecrafthelp
#4352 [17:11] <zok> did you figure out my problem, its still not fixed i am still not able to authenticate from my network, same for my server, could you by anychance check if my ip has been blacklisted on the auth servers?
#4353 [17:11] <FlyingKiwi12> Is it a java problem?
#4354 [17:11] <bryced> yes it is because i just got it updated and i just got it yesterday
#4355 [17:11] <Extreme> FlyingKiwi12, It's Mac, who knows.
#4356 [17:11] <FlyingKiwi12> wow
#4357 [17:11] <FlyingKiwi12> reallty?
#4358 [17:11] <FlyingKiwi12> really?
#4359 [17:11] <bryced> its a chrome book
#4360 [17:11] <ELPHMB> i need to know the app to download to download it to my samsung crome laptop
#4361 [17:11] <Lord_Ralex> ??> bryced chromebooks
#4362 [17:11] <VoxelHead> bryced: Minecraft will not run on Chromebooks because 1. Chrome OS is essentially a browser, not a full OS, 2. Chromebooks are not designed for gaming and therefore have low performance, 3. Some Chromebooks uses the ARM architecture, which LWJGL, the underlying library used by Minecraft, does not support, and 4. Chrome OS does not support Java.
#4363 [17:11] <Extreme> FlyingKiwi12, All of the software/hardware is handled by Apple.
#4364 [17:12] <Lord_Ralex> ELPHMB, ^ also for you as well
#4365 [17:12] <FlyingKiwi12> so since its a mac I can't find out?
#4366 [17:12] <FlyingKiwi12> or where do I have to go to find out
#4367 [17:12] <zok> Extreme: did you figure out my problem, its still not fixed i am still not able to authenticate from my network, same for my server, could you by anychance check if my ip has been blacklisted on the auth servers?
#4368 [17:13] <fazeopsking> in need of some help my login infor the game has disapeared and I have purchased the game already ....How can I get back in?
#4369 [17:13] <FlyingKiwi12> where can I go to find out to get it fixed?
#4370 [17:13] <Extreme> zok, what happens when you go to https://authserver.mojang.com/ and https://sessionserver.mojang.com/ ?
#4371 [17:13] <Extreme> FlyingKiwi12, Take it to Apple.
#4372 [17:13] * Jenn [Jenn@notlogged] has quit. (Quit: Web client closed)
#4373 [17:13] <FlyingKiwi12> Apple website?
#4374 [17:13] <FlyingKiwi12> or shop
#4375 [17:13] <Extreme> FlyingKiwi12, Shop.
#4376 [17:13] <FlyingKiwi12> dang!
#4377 [17:13] <FlyingKiwi12> ok thx
#4378 [17:14] * plonker [plonker@notlogged] has joined #minecrafthelp
#4379 [17:14] * derrick [derrick@notlogged] has joined #minecrafthelp
#4380 [17:14] <ELPHMB> so i cant do anything to play the game on a samsung crome?
#4381 [17:14] <derrick> im tryin to buy minecraft and it keeps looping me
#4382 [17:14] <Extreme> derrick, What browser are you using?
#4383 [17:14] <GreyVulpine> ELPHMB - That's right. Minecraft is not compatible on chromebooks
#4384 [17:15] <derrick> firefox
#4385 [17:15] <ELPHMB> that sucks
#4386 [17:15] <ELPHMB> o well
#4387 [17:15] * ELPHMB [ELPHMB@notlogged] has quit. (Client Quit)
#4388 [17:15] <zok> Extreme it started working again, why does it keep falling out for me and the server all the time?
#4389 [17:15] <Extreme> derrick, are you sure?
#4390 [17:15] <derrick> ummm yes i am
#4391 [17:15] <Extreme> derrick, try using http://account.mojang.com/buy/minecraft instead.
#4392 [17:15] * Scott_ [Scott_@notlogged] has joined #minecrafthelp
#4393 [17:15] * EthanJS [EthanJS@notlogged] has joined #minecrafthelp
#4394 [17:15] * Emily [Emily@notlogged] has quit. (Quit: Web client closed)
#4395 [17:15] <Extreme> derrick, I do not recall Firefox having the issue, but, eh.
#4396 [17:16] * Talven81 [Talven81@notlogged] has quit. (Ping timeout: 186 seconds)
#4397 [17:16] * Avalla [Avalla@notlogged] has joined #minecrafthelp
#4398 [17:16] <derrick> im gonna try from there. ill be back to let you know
#4399 [17:17] <Scott_> Both user name and email address not being accepted for log in.
#4400 [17:17] * minehelp [minehelp@notlogged] has joined #minecrafthelp
#4401 [17:17] * minehelp [minehelp@notlogged] has joined #minecrafthelp
#4402 [17:17] * EthanJS [EthanJS@notlogged] has left #minecrafthelp
#4403 [17:17] <plonker> I've just bought my wee boy a bwc tablet from amazon I have bought mine craft from play store and it says it has downloaded but it wont install any sugestions
#4404 [17:17] <Avalla> hey, my little neighbour is trying to buy minecraft but his mother bought 2x10€ paysafecards is there any way we can buy it with these 2 or does she have to buy a new 20€ psc?
#4405 [17:18] <Rikairchy> Avalla: you can only use one PSC
#4406 [17:18] * idlecool [idlecool@notlogged] has joined #minecrafthelp
#4407 [17:18] <zok> Extreme: https://gist.github.com/anonymous/7f1beda51719c47f6b34 heres the output
#4408 [17:19] <minehelp> new user on minecraft pc game does not allow me to break blocks
#4409 [17:19] * Avalla [Avalla@notlogged] has quit. (Client Quit)
#4410 [17:19] <Morrolan> Avalla: ... darn
#4411 [17:19] * EthanJS [EthanJS@notlogged] has joined #minecrafthelp
#4412 [17:20] <Morrolan> For future reference: Yes, it is possible. Enter the first pin, after that there should be a button titled "enter another PIN".
#4413 [17:20] * kelli [kelli@notlogged] has joined #minecrafthelp
#4414 [17:20] <Rikairchy> Morrolan: they let you use multiple now?
#4415 [17:20] <Morrolan> According to a factoid on https://www.paysafecard.com/en-gb/help/search/, to which I can't link directly. (Idiotic website, search for "combine")
#4416 [17:21] <Rikairchy> when purchasing minecraft, or on the paysafe site?
#4417 [17:21] * Tarotaur [Tarotaur@notlogged] has joined #minecrafthelp
#4418 [17:21] <kelli> Downloaded the game on pc then it won't let me play and keeps telling me to download again. Paid the 26.95 and wont let me play
#4419 [17:21] <Morrolan> I assume, when purchasing Minecraft via one of these cards, you get redirected to the Paysafecard website?
#4420 [17:21] <Morrolan> Similar to how it's done with Paypal?
#4421 [17:21] <Rikairchy> I'm not sure
#4422 [17:22] <Rikairchy> I was told you can't do it with more than one
#4423 [17:22] <derrick> still no good. everytime i click get minecraft it goes to the same page where the only links are "register" and "log out" ive made an account and im signed in
#4424 [17:22] <Tarotaur> Excuse me, but when I try to run the game, the client stays up and the game doesn't start up. Could someone help me with that?
#4425 [17:22] <Rikairchy> derrick: are you trying to download?
#4426 [17:22] * woestwashandje [woestwashandje@notlogged] has joined #minecrafthelp
#4427 [17:22] <derrick> ya and i want the paid version
#4428 [17:22] <woestwashandje> hello?
#4429 [17:23] <Extreme> woestwashandje, Hello.
#4430 [17:23] * amanda [amanda@notlogged] has joined #minecrafthelp
#4431 [17:23] <minehelp> to break blocks with hovered and left clicked with mouse button but nothing happens are there any suggestions for another methed
#4432 [17:23] <woestwashandje> i have a little problem.
#4433 [17:23] * hatterasboy [hatterasboy@notlogged] has joined #minecrafthelp
#4434 [17:23] <woestwashandje> well quite big
#4435 [17:23] <Extreme> woestwashandje, Which is?
#4436 [17:23] <woestwashandje> i changed my mc email to a email that got hacked and i can't acces it
#4437 [17:23] * kelli [kelli@notlogged] has quit. (Client Quit)
#4438 [17:23] <woestwashandje> thing is i have the transaction code and stuff
#4439 [17:24] <Extreme> ??> woestwashandje mojang/email
#4440 [17:24] <VoxelHead> woestwashandje: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#4441 [17:24] * Scott_ [Scott_@notlogged] has quit. (Ping timeout: 202 seconds)
#4442 [17:24] * fazeopsking [fazeopsking@notlogged] has quit. (Ping timeout: 202 seconds)
#4443 [17:24] <woestwashandje> Tyvm
#4444 [17:24] * woestwashandje [woestwashandje@notlogged] has quit. (Client Quit)
#4445 [17:24] <Tarotaur> Hello?
#4446 [17:25] <Extreme> Tarotaur, Hello.
#4447 [17:25] <EthanJS> I have a problem installing mods. I'm using a MacBook running Apple 1.6.8, and Minecraft 1.7.4. I can't get the Mod bar to appear on the opening screen, under the Single Player and Multiple Player bars. I've tried to install Forge, but without success. I've also tried using Modgician, but can't get that installed properly either. Any help would be appreciated.
#4448 [17:25] <Tarotaur> I have a problem where the client doesn't start up the game, and I'm not sure what to do at this point
#4449 [17:25] <DopeGhoti> ??> EthanJS mods
#4450 [17:25] <VoxelHead> EthanJS: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4451 [17:25] <VoxelHead> EthanJS: For single player mods, contact the mod's creator. For bukkit help, use #bukkit; you can also search Google for a mod's installation instructions.
#4452 [17:25] <DopeGhoti> Tarotaur: what happens when you try?
#4453 [17:26] <amanda> I just bought minecraft and downloaded the launcher but when I push the play button the Mojang screen comes up like it is opening the game but then it just disappears. What am i doing wrong?
#4454 [17:26] <EthanJS> Okay, thanks.
#4455 [17:26] <Tarotaur> If I hit play, the green bar fills up and then nothing happens.
#4456 [17:26] * EthanJS [EthanJS@notlogged] has quit. (Quit: Web client closed)
#4457 [17:26] * plonker [plonker@notlogged] has quit. (Ping timeout: 202 seconds)
#4458 [17:26] <Extreme> ??> Tarotaur devconsole
#4459 [17:26] <VoxelHead> Tarotaur: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#4460 [17:26] <VoxelHead> Tarotaur: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#4461 [17:26] <derrick> i wanna buy minecraft......
#4462 [17:27] * wildc4rd [wildc4rd@notlogged] has quit. (Ping timeout: 194 seconds)
#4463 [17:27] <Tarotaur> Alright, will do
#4464 [17:28] <Extreme> derrick, You were given a link.
#4465 [17:28] <Extreme> derrick, try using http://account.mojang.com/buy/minecraft instead.
#4466 [17:28] <derrick> yes and the last link did not work. i will try this one.
#4467 [17:29] <Extreme> derrick, You login with your Mojang account (if you don't already have one; register) then it will allow you to buy the game.
#4468 [17:32] * sauce [sauce@notlogged] has joined #minecrafthelp
#4469 [17:32] * savally [savally@notlogged] has joined #minecrafthelp
#4470 [17:32] <savally> hello
#4471 [17:32] * auvi_q [auvi_q@notlogged] has quit. (Quit: My MacBook Pro has gone to sleep. ZZZzzz…)
#4472 [17:33] * emjil [emjil@notlogged] has joined #minecrafthelp
#4473 [17:33] <Extreme> savally, Hello.
#4474 [17:33] <savally> i have a surface tablet, how do i put minecraft on the surface?
#4475 [17:33] * Chris__ [Chris__@notlogged] has joined #minecrafthelp
#4476 [17:33] <emjil> I just paid for mindcraft and my google crome will not support it. How do I get a refund? They should let you know that before you pay.
#4477 [17:33] <Chris__> grum
#4478 [17:34] <derrick> that one worked thanks
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#4480 [17:34] * derrick [derrick@notlogged] has quit. (Quit: Web client closed)
#4481 [17:34] * jwhynot [jwhynot@notlogged] has joined #minecrafthelp
#4482 [17:34] <Chris__> can anyone help me with my account
#4483 [17:34] <jwhynot> anyone having trouble laucnhing minecraft?
#4484 [17:34] <Extreme> ??> savally gpu/surface
#4485 [17:34] <Chris__> i could tell you if i could buy it//
#4486 [17:34] <VoxelHead> savally: There was an update pushed to Windows Update that breaks OpenGL on the Surface.
#4487 [17:34] <savally> let me actualy rephrase. i bought minecraft on my surface, but it wont run it. now what do i do?
#4488 [17:34] <VoxelHead> savally: Install the update directly from Intel here to fix it: http://intel.ly/1eCZl0q
#4489 [17:35] <Chris__> Grum
#4490 [17:35] * jwhynot [jwhynot@notlogged] has quit. (Client Quit)
#4491 [17:35] <savally> what is gpu
#4492 [17:35] <Chris__> can someone help me with buying minecraft?
#4493 [17:35] <amanda> I just bought minecraft and downloaded the launcher but when I push the play button the Mojang screen comes up like it is opening the game but then it just disappears. What am i doing wrong?
#4494 [17:35] <Extreme> Chris__, You need to be more specific.
#4495 [17:36] <Chris__> savally its graphics processing unit
#4496 [17:36] <Chris__> i understand
#4497 [17:36] <Extreme> ??> amanda devconsole
#4498 [17:36] <VoxelHead> amanda: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#4499 [17:36] <VoxelHead> amanda: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#4500 [17:36] <Chris__> extreme i need someone to delete my minecraft account because i cannot buy the game with my account
#4501 [17:36] <Extreme> savally, You cannot run Minecraft on a Microsoft Surface RT.
#4502 [17:37] <Extreme> Chris__, You cannot delete minecraft.net accounts.
#4503 [17:37] * Talven81 [Talven81@notlogged] has joined #minecrafthelp
#4504 [17:37] <Extreme> ??> Chris__ mojang/email
#4505 [17:37] <VoxelHead> Chris__: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#4506 [17:37] <Chris__> Grum said he could yesterday
#4507 [17:37] <Chris__> i did email them
#4508 [17:37] <Extreme> Chris__, Then wait for a reply after the holidays.
#4509 [17:37] <Chris__> grum said that he could delete my account yesterday
#4510 [17:37] * Judy [Judy@notlogged] has joined #minecrafthelp
#4511 [17:39] <amanda> Hope this is it: https://gist.github.com/anonymous/3b12c7a5b5995eae5372
#4512 [17:39] <Chris__> extreme look at this picture and you will understand
#4513 [17:39] <Extreme> savally, If you have a Surface Pro, then you can run Minecraft.
#4514 [17:39] * Judy [Judy@notlogged] has quit. (Client Quit)
#4515 [17:39] <Chris__> http://i.imgur.com/of6n5P9.png
#4516 [17:39] * Viki [Viki@notlogged] has joined #minecrafthelp
#4517 [17:40] * debbie [debbie@notlogged] has joined #minecrafthelp
#4518 [17:40] * savally_ [savally_@notlogged] has joined #minecrafthelp
#4519 [17:40] <Extreme> Chris__, Yeah, there's not much we can do about that, wait for a reply from Mojang.
#4520 [17:40] <Chris__> alright thanks
#4521 [17:40] <Extreme> ??> amanda gpu/intel/ig4
#4522 [17:41] <VoxelHead> amanda: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#4523 [17:41] <VoxelHead> amanda: For now, you can still play 1.7.2 or older versions of the same. See ?? changeversion
#4524 [17:41] <Viki> Hello...I have just purchased the mine craft game but am not able to play it as i am only given the demo mode. I have tried to log out , then back in as per the help page but still no luck...
#4525 [17:41] <savally_> wow! i reaalu suck at using thus computer
#4526 [17:41] <Extreme> Viki, What is your username?
#4527 [17:41] <Viki> Jansta1611
#4528 [17:41] * Jim [Jim@notlogged] has joined #minecrafthelp
#4529 [17:41] <debbie> i'm totally confused, i bought a minecraft gift card for my daughter, we entered it, but she didn't get an email confirmation, when she logs in it seems like you have to hit download every time to get to the play button. she's also trying to get to the server name M4L and it keeps saying it can't connect
#4530 [17:41] <amanda> thanks
#4531 [17:41] * amanda [amanda@notlogged] has quit. (Quit: Web client closed)
#4532 [17:41] * MrBacca4182 [MrBacca4182@notlogged] has joined #minecrafthelp
#4533 [17:41] <savally_> VOXEL, when you go to the website you posted for me, how do i know which one to choose?
#4534 [17:41] <Extreme> Viki, Then you are not logging in with your EMAIL and PASSWORD.
#4535 [17:42] <Tarotaur> Extreme, here is the link: https://gist.github.com/anonymous/11d9701de525fcfbc1fe
#4536 [17:42] <Viki> but I am....and it keeps telling me my password is wrong so i have gone in to reset and then again it tells me i am wrong even after resetting??
#4537 [17:42] <Extreme> savally_, first one.
#4538 [17:43] <MrBacca4182> I can't open the 1.7.4 update on the launcher plz help
#4539 [17:43] <Viki> i also do not yet have email confirmation that i have paid??? does this have something to do with it?
#4540 [17:43] <Extreme> MrBacca4182, Why can't you?
#4541 [17:43] <savally_> oh sorrry, extreme it was you that sent the link?
#4542 [17:43] <Extreme> ??> savally_ bot
#4543 [17:43] <VoxelHead> savally_: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#4544 [17:44] <MrBacca4182> It opens the file and says mojang and the it crashes EVERY TIME
#4545 [17:44] <MrBacca4182> And I just got a minecraft card
#4546 [17:44] * Robertodipuccio [Robertodipuccio@notlogged] has quit. (Quit: Web client closed)
#4547 [17:44] * megatronrocks [megatronrocks@notlogged] has joined #minecrafthelp
#4548 [17:44] <megatronrocks> hello
#4549 [17:45] <MrBacca4182> Hi
#4550 [17:45] <megatronrocks> i have a simple question
#4551 [17:45] <megatronrocks> how do i prevent lag
#4552 [17:45] <savally_> extreme, are you a bot?
#4553 [17:45] <megatronrocks> on minecraft it sucks so hard when it lags
#4554 [17:45] <MrBacca4182> I think you have to just have a fast computer
#4555 [17:45] <Viki> hello? still waiting for my reply...i have reset my password and still not able to get full game.
#4556 [17:45] <megatronrocks> no apparently you have some settings
#4557 [17:46] <megatronrocks> to prevent lag on minecraft
#4558 [17:46] <Extreme> savally_, Indeed.
#4559 [17:46] <megatronrocks> what settings should i change to prevent lag on minecraft
#4560 [17:46] * austinlagacy [austinlagacy@notlogged] has joined #minecrafthelp
#4561 [17:46] * emjil [emjil@notlogged] has quit. (Quit: Web client closed)
#4562 [17:47] <savally_> can you send me the link for the download for the surface again
#4563 [17:47] <minehelp> what happens in demo mode / how do you know you are in it/
#4564 [17:47] * MineTechniker [MineTechniker@notlogged] has joined #minecrafthelp
#4565 [17:47] * Jim [Jim@notlogged] has quit. (Quit: Web client closed)
#4566 [17:47] <Extreme> ??> savally gpu/surface
#4567 [17:47] <VoxelHead> savally: There was an update pushed to Windows Update that breaks OpenGL on the Surface.
#4568 [17:47] <MrBacca4182> I can't open minecraft 1.7.4 on my dell laptop
#4569 [17:47] <VoxelHead> savally: Install the update directly from Intel here to fix it: http://intel.ly/1eCZl0q
#4570 [17:47] <megatronrocks> what settings should i change to prevent lag in minecraft
#4571 [17:47] * griffey [griffey@notlogged] has joined #minecrafthelp
#4572 [17:47] <megatronrocks> someone tell me plzz
#4573 [17:48] <savally_> extreme what is a gpu
#4574 [17:48] <Tarotaur> Extreme, did the link I added work, or did I do something wrong?
#4575 [17:48] <Extreme> ??> savally_ gpu
#4576 [17:48] <VoxelHead> savally_: Graphical Processing Unit; also known as one's Video Card, Display Card or Graphics Adapter. See ?? win/dxdiag for how to get lots of information about yours.
#4577 [17:48] <griffey> I have not yet received the verification email
#4578 [17:48] <griffey> to get me to play minecraft
#4579 [17:48] <austinlagacy> hello..... i just purchesed minecraft pc edition and i download minecraft.exe and when it is done i open minecraft and it says minecraft has crashed!!!! CAN ANYONE HELP?
#4580 [17:48] <megatronrocks> what settings do i modify to prevent lag on minecraft
#4581 [17:49] * tigerspice [tigerspice@notlogged] has joined #minecrafthelp
#4582 [17:49] <Extreme> ??> austinlagacy devconsole
#4583 [17:49] <VoxelHead> austinlagacy: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#4584 [17:49] <VoxelHead> austinlagacy: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#4585 [17:49] <Viki> can anyone help me...still waiting...bought mine craft and all i am getting is demo mode. i have gone in with both my email, user name and still demo mode. i have also reset my password and still nothing. i also have no conformation yet that i have paid, waiting
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#4589 [17:50] <Extreme> megatronrocks, check the Render distance, and set the quality to "Fast".
#4590 [17:50] <tigerspice> Hi , I just purchased minecraft, while installation I got file not fund exception contact minecraft
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#4594 [17:52] <debbie_> didn't receive a vertification email after entering gift card to play,each time my daughter logs in we have to hit download to get to the play button, then it doesn't connect to a server, she wants to connect to M4L server with her friend. How do I know if the gift card even is applied?
#4595 [17:52] <Rilayy> I need help!
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#4597 [17:52] <tigerspice> Fatal error launching game. Report this to http://mojang.atlassian.net please! java.io.FileNotFoundException: File '/Users/sheelaraj/Library/Application Support/minecraft/assets/indexes/1.7.4.json' does not exist
#4598 [17:52] * seveveee [seveveee@notlogged] has joined #minecrafthelp
#4599 [17:52] <Extreme> ??> tigerspice mac/reinst
#4600 [17:52] <VoxelHead> tigerspice: You may need to reinstall the locally installed files that Minecraft puts into place.
#4601 [17:52] <debbie_> debbie has not quit, error when i clicked out of screen, see above question, please help
#4602 [17:52] * BTandretavareS [BTandretavareS@notlogged] has joined #minecrafthelp
#4603 [17:52] <VoxelHead> tigerspice: To do so, run the following command in a terminal: rm -rf ~/Library/Application\ Support/minecraft/{bin,texturepacks,launcher,resources,assets,libraries,versions,resourcepacks,options.txt,launcher_profiles.json,launcher.jar} and re-run Minecraft.
#4604 [17:52] <Rilayy> I can log into the Minecraft client, but cant log into www.minecraft.net
#4605 [17:53] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
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#4608 [17:53] <GKDPickachu> Ainda vai demorar muito pra receber o e-mail de confirmação
#4609 [17:53] <Extreme> Rilayy, Make sure you use your EMAIL and PASSWORD.
#4610 [17:53] <Rilayy> I do
#4611 [17:53] <Extreme> ??> GKDPickachu lang/es
#4612 [17:53] <VoxelHead> GKDPickachu: S�lo hablamos Ingl�s aqu�. Sin embargo, puede, si lo desea, trate de usar una m�quina traductora, como http://translate.google.com/
#4613 [17:54] <austinlagacy> VoxelHead............... where do i paste the development consol stuff on gist?
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#4615 [17:55] <GKDPickachu> Still much to receive separate e-mail that says on the receipt
#4616 [17:55] <Rilayy> It still doesnt allow me
#4617 [17:55] <Rilayy> @Extreme
#4618 [17:56] * Troublez [Troublez@notlogged] has joined #minecrafthelp
#4619 [17:56] <Troublez> Hello
#4620 [17:56] * GKDPickachu_ [GKDPickachu_@notlogged] has joined #minecrafthelp
#4621 [17:56] <GKDPickachu_> Still much to receive separate e-mail that says on the receipt
#4622 [17:56] <Rilayy> CAN SOMEONE HELP ME #super #annoyed
#4623 [17:57] <Rikairchy> this isn't twitter, hashtags aren't going to help.
#4624 [17:57] <Troublez> Joining problem ps3 any help..?..
#4625 [17:57] <Rikairchy> neither is complaining about being super annoyed
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#4627 [17:57] <Rilayy> Rikairchy, ik lol
#4628 [17:57] <Extreme> Troublez, try asking on the forums
#4629 [17:58] <Rikairchy> so how would that help you
#4630 [17:58] <Rikairchy> what's your issue? maybe I can help
#4631 [17:58] <Extreme> Tarotaur, open a command prompt.
#4632 [17:58] <Tarotaur> opened
#4633 [17:58] <Rilayy> I can log into the Minecraft client, but cant log into www.minecraft.net
#4634 [17:58] <tigerspice> Thanks VoxelHead!!
#4635 [17:58] * GKDPickachu [GKDPickachu@notlogged] has quit. (Ping timeout: 202 seconds)
#4636 [17:58] <Rikairchy> are you logging into minecraft.net using your email address?
#4637 [17:58] <Troublez> Just bought minecraft for ps3. My problem is that i cant play on my friends server when he is offline. When he is online and invites me it goes fine Is there a way to play on that server evendo my friend isnt there
#4638 [17:58] <tigerspice> It works now
#4639 [17:59] <Rikairchy> Troublez: ask in the forums
#4640 [17:59] * ane200055[Offline] is now known as ane200055
#4641 [17:59] <Rilayy> @Rikairchy Yes
#4642 [17:59] <Rikairchy> stop using @
#4643 [17:59] <Rikairchy> again
#4644 [17:59] * halliann02 [halliann02@notlogged] has joined #minecrafthelp
#4645 [17:59] <Rikairchy> this is not twitter.
#4646 [17:59] <Rilayy> ik
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#4648 [17:59] <Cazzar> Rilayy, can you log into https://account.mojang.com/login
#4649 [17:59] <Rilayy> i did
#4650 [17:59] <Rikairchy> did it work?
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#4652 [18:00] <Extreme> Tarotaur, use the command: 2tracert libraries.minecraft.net
#4653 [18:00] <Rilayy> no it didnt
#4654 [18:00] <Troublez> n he is online and invites me it goes fine Is there a way to play on that server evendo my friend isnt there
#4655 [18:00] * iPhown [iPhown@notlogged] has joined #minecrafthelp
#4656 [18:00] <BTandretavareS> I bought minecraft premium but have noted the mojang to play and now I have to put my e-mail to enter the premium minecraft and I can not enter any server because my name is too large is there any way to get get my username instead of my e-mail
#4657 [18:01] <iPhown> ive got an issue with the new mojang crap. anyone know the support email?
#4658 [18:01] <Tarotaur> Extreme, trace complete
#4659 [18:01] <Rikairchy> Rilayy: try resetting your password
#4660 [18:01] <austinlagacy> @voxelHead i have made a secrete gist now what do i do
#4661 [18:01] <Rilayy> I did 3 times dawg
#4662 [18:01] <Rikairchy> Tarotaur: paste the results in a gist
#4663 [18:01] <Rikairchy> Rilayy did you get the email to reset it, and did you complete it?
#4664 [18:01] <Cazzar> BTandretavareS, https://account.mojang.com/login
#4665 [18:01] <Troublez> [23:58] <Troublez> Just bought minecraft for ps3. My problem is that i cant play on my friends server when he is offline. When he is online and invites me it goes fine Is there a way to play on that server evendo my friend isnt there
#4666 [18:01] <Cazzar> Whoops
#4667 [18:01] <Rilayy> Yes, 3 times
#4668 [18:01] <Rikairchy> Troublez: repeating doesn't help
#4669 [18:01] <Rikairchy> ask on the forums.
#4670 [18:02] <Cazzar> BTandretavareS, https://help.mojang.com/customer/portal/articles/928638
#4671 [18:02] <Troublez> Nothing to find on the forums about it
#4672 [18:02] <Rikairchy> post a thread and ask
#4673 [18:02] <BTandretavareS> ok i will try
#4674 [18:02] <BTandretavareS> tks
#4675 [18:02] <Rikairchy> good luck.
#4676 [18:02] <Troublez> So you have no qlue eighter
#4677 [18:02] <Rilayy> Where to find forums?
#4678 [18:02] <Rilayy> website?
#4679 [18:03] <iPhown> well since no one knows the email i will just post here. i did not ask my account to be migrated, i do not want to log in with an email. i did not click any links from mojang, however, my account has been migrated regardless. i want to log in with my username, not email. how do i fix my issue?
#4680 [18:03] <austinlagacy> *******************voxelhead******************** this is my custom gist you wanted me to make of my development console https://gist.github.com/anonymous/4980d30b338aa7252428
#4681 [18:03] <Rikairchy> http://www.minecraftforum.net/ i believe
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#4683 [18:03] <Extreme> Troublez, http://www.minecraftforum.net/forum/307-mcps3-discussion/
#4684 [18:03] <Extreme> Troublez, try that
#4685 [18:03] <Rikairchy> austinlagacy you did it wrong
#4686 [18:03] <Rikairchy> you put everything into the title, which it cut short
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#4690 [18:04] <austinlagacy> ill try it again
#4691 [18:04] <Jay_> Does MC work with 2 accounts with the same ip?
#4692 [18:04] <adam-ryan99> i bought the game yesterday and i have downlaoded it and it says play demo?
#4693 [18:04] <iPhown> fine. i'll try another help service. this isnt working.
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#4696 [18:04] <Rikairchy> Jay_: yes
#4697 [18:04] <Jay_> We cannot see eachother
#4698 [18:05] <savally_> i downloaded the file from intel, but i still cant play minecraft on my surface tablet
#4699 [18:05] * NodusUsingFreak [NodusUsingFreak@notlogged] has joined #minecrafthelp
#4700 [18:05] <gabi> i have purchased an account and it wont let me play
#4701 [18:05] <Rikairchy> Jay_: are you trying a WAN game?
#4702 [18:05] <Jay_> No.
#4703 [18:05] <Rikairchy> savally_: what version of the Surface do you have?
#4704 [18:05] <savally_> 1
#4705 [18:05] <gabi> it just says play demo
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#4707 [18:05] <Rikairchy> Pro? regular?
#4708 [18:05] <Tarotaur> OK, here is the link: https://gist.github.com/anonymous/6833931b3748a06daa9a
#4709 [18:05] <savally_> regular
#4710 [18:06] <gabi> anyone wana help me?
#4711 [18:06] * FrustratedMom [FrustratedMom@notlogged] has joined #minecrafthelp
#4712 [18:06] <Rikairchy> surface RT?
#4713 [18:06] <gabi> lol frustrated mom
#4714 [18:06] <Rikairchy> gabi: wait.
#4715 [18:06] <gabi> ok
#4716 [18:06] <Extreme> ??> gabi account/demo-only
#4717 [18:06] <VoxelHead> gabi: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#4718 [18:06] * debbie_ [debbie_@notlogged] has quit. (Quit: Web client closed)
#4719 [18:06] <Jay_> Me and another player are trying to join hivemc.eu, and we have the same WiFi ip. We cannot see eachother.
#4720 [18:06] <savally_> yes rt
#4721 [18:06] <Extreme> Tarotaur, That seems fine;
#4722 [18:06] <Rikairchy> okay
#4723 [18:06] <Extreme> ??> Tarotaur win/reinst
#4724 [18:06] <VoxelHead> Tarotaur: You may need to reinstall the locally installed files that Minecraft puts into place.
#4725 [18:06] <VoxelHead> Tarotaur: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4726 [18:06] <adam-ryan99> i bougt the game yesterday and downloaded it n it just says play demo i have windows 8
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#4728 [18:07] <FrustratedMom> I bought a Minecraft prepaid card for PC for my son for Christmas, and I keep getting crash errors trying to install it. I am not super computer literate and need some help figuring out what I need to do.
#4729 [18:07] <adam-ryan99> hello
#4730 [18:07] <gabi> it says still play demo
#4731 [18:07] <Rikairchy> Extreme: will MC work on the Surface RT?
#4732 [18:07] <Troublez> Extreme " thanks will check it out
#4733 [18:07] * master2003 [master2003@notlogged] has quit. (Ping timeout: 202 seconds)
#4734 [18:07] <Tarotaur> Extreme, Thanks, I'll try doing that again
#4735 [18:07] <austinlagacy> https://gist.github.com/anonymous/bbfc1507dc7bb76abde2
#4736 [18:07] <Rikairchy> savally_: the Surface RT will not work with minecraft
#4737 [18:07] * Troublez [Troublez@notlogged] has quit. (Quit: Web client closed)
#4738 [18:08] <adam-ryan99> i need hel i didnt just pay 30 dollers for nothing
#4739 [18:08] <savally_> so, can i get a refund?
#4740 [18:08] <Extreme> ??> austinlagacy gist/image
#4741 [18:08] <VoxelHead> austinlagacy: Ah, so you need pictoral step-by-step directions? Give http://imgur.com/a/SfRa1 a look, then.
#4742 [18:08] <gabi> extreme im confused
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#4744 [18:08] <Rikairchy> savally_: yes
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#4747 [18:08] <Extreme> adam-ryan99, Only applications from the appstore can be used on Surface RT.
#4748 [18:08] * halliann02 [halliann02@notlogged] has quit. (Ping timeout: 202 seconds)
#4749 [18:08] * Mikey_ [Mikey_@notlogged] has quit. (Client Quit)
#4750 [18:08] <austinlagacy> thanks so much guys and possibly girls....
#4751 [18:08] <savally_> rikairchy where do i go to get a refund?
#4752 [18:08] <Extreme> or, wait, wrong person.
#4753 [18:09] <adam-ryan99> i dobt have a surface its a laptop asus
#4754 [18:09] <Rilayy> I think www.minecraft.net and www.mojang.com is down because i had my friends try to login and it didnt work
#4755 [18:09] <Rikairchy> ??> savally_ account/revoke
#4756 [18:09] <VoxelHead> savally_: Please see this help page for more information: https://help.mojang.com/customer/portal/articles/1365658-account-refunded-or-revoked
#4757 [18:09] * DarkAceZ [DarkAceZ@notlogged] has quit. (Ping timeout: 194 seconds)
#4758 [18:09] <tyteen4a03> Rikairchy, uh no
#4759 [18:09] <Rikairchy> err
#4760 [18:09] <Rikairchy> not that one
#4761 [18:09] <tyteen4a03> ??> savally_ refund
#4762 [18:09] <VoxelHead> savally_: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#4763 [18:09] * DarkAce-Z [DarkAce-Z@notlogged] has joined #minecrafthelp
#4764 [18:09] <Rikairchy> meh it was one of them :P
#4765 [18:09] <Rikairchy> sorry about the bad link, still learning to voxel
#4766 [18:10] * KingDwarfy [KingDwarfy@notlogged] has joined #minecrafthelp
#4767 [18:10] * Helen [Helen@notlogged] has joined #minecrafthelp
#4768 [18:11] <KingDwarfy> how do i email a mjang tech support person?
#4769 [18:11] <tyteen4a03> KingDwarfy, what do you need?
#4770 [18:11] <Helen> When we try and play minecraft on our mac it goes to a blank screen and does not let us pick single player or multi player
#4771 [18:11] <KingDwarfy> hi
#4772 [18:11] <KingDwarfy> i will tell you
#4773 [18:11] <Helen> Hi
#4774 [18:11] <gabi> is there a phone number i can call this is aggervating
#4775 [18:11] <tyteen4a03> Helen, has Minecraft worked before?
#4776 [18:11] <tyteen4a03> gabi, Mojang has no call center
#4777 [18:11] <Helen> yes it has worked in the past
#4778 [18:11] * minehelp [minehelp@notlogged] has quit. (Quit: Web client closed)
#4779 [18:11] <tyteen4a03> gabi, did you read the article Extreme gave you?
#4780 [18:11] <Helen> 905 642 9458 is my number
#4781 [18:11] <gabi> yes
#4782 [18:11] <tyteen4a03> ??> Helen mac/reinst
#4783 [18:11] <VoxelHead> Helen: You may need to reinstall the locally installed files that Minecraft puts into place.
#4784 [18:11] <VoxelHead> Helen: To do so, run the following command in a terminal: rm -rf ~/Library/Application\ Support/minecraft/{bin,texturepacks,launcher,resources,assets,libraries,versions,resourcepacks,options.txt,launcher_profiles.json,launcher.jar} and re-run Minecraft.
#4785 [18:11] <gabi> what does it mean fully loged out and loged in
#4786 [18:12] <austinlagacy> https://gist.github.com/anonymous/b6cdbfa426ce5d178d3b
#4787 [18:12] <tyteen4a03> gabi, launcher -> click Log Out button, close launcher
#4788 [18:12] <gabi> im setting this up for my little sibling
#4789 [18:12] <KingDwarfy> tyteen, i got banned from a server for inaproppiate username, and would like to know if i could get like a one off username change
#4790 [18:12] <tyteen4a03> gabi, then, log back in again
#4791 [18:12] * alexhorton [alexhorton@notlogged] has joined #minecrafthelp
#4792 [18:12] <gabi> i will try for the third time
#4793 [18:13] <Helen> I tried to delete minecraft off and re-install but I am not sure I did it properly
#4794 [18:13] <tyteen4a03> KingDwarfy, depending on the case, Mojang CS *may* be able to offer one - send an email to Mojang with your mojang account email and transaction ID
#4795 [18:13] <alexhorton> minecraft online servers do not load i just fall
#4796 [18:13] <tyteen4a03> ??> KingDwarfy mojang/email
#4797 [18:13] <VoxelHead> KingDwarfy: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#4798 [18:13] <gabi> still only play demo
#4799 [18:13] <KingDwarfy> thanks
#4800 [18:13] <tyteen4a03> alexhorton, has Minecraft worked befoer?
#4801 [18:13] <alexhorton> yes
#4802 [18:13] <gabi> and online bank said that we have purchased the game
#4803 [18:13] <tyteen4a03> gabi, go to account.mojang.com/me - what do you see under my Games?
#4804 [18:13] <adam-ryan99> i can only get the pocket edition in the store
#4805 [18:13] <tyteen4a03> alexhorton, what antivirus/firewalld do you use?
#4806 [18:13] * FlyingKiwi12 [FlyingKiwi12@notlogged] has quit. (Ping timeout: 202 seconds)
#4807 [18:13] <alexhorton> Microsoft's own
#4808 [18:14] <alexhorton> brand
#4809 [18:14] <austinlagacy> https://gist.github.com/anonymous/b6cdbfa426ce5d178d3b
#4810 [18:14] * mc_ [mc_@notlogged] has joined #minecrafthelp
#4811 [18:14] <FrustratedMom> I've been getting crash errors for 2 days, how do I contact someone to get help installing?
#4812 [18:14] <gabi> nothing just says something about premium account
#4813 [18:14] <tyteen4a03> FrustratedMom, paste the crash onto gist
#4814 [18:14] <tyteen4a03> ??> FrustratedMom gist
#4815 [18:14] <VoxelHead> FrustratedMom: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#4816 [18:15] <tyteen4a03> gabi, then you have Minecraft on another Mojang account then - try all your emails
#4817 [18:15] <mc_> on mac. only able to display demo
#4818 [18:15] * NodusUsingFreak [NodusUsingFreak@notlogged] has quit. (Quit: Web client closed)
#4819 [18:15] <austinlagacy> frustratedmom i have been geting the same thing as you!!!
#4820 [18:15] <Rikairchy> ??> austinlagacy error/pixelformat
#4821 [18:15] <BTandretavareS> I registered my premium account at mojang and I have to use my email to enter minecraft and I can not play because my name is too big, you can not play with my name
#4822 [18:15] <VoxelHead> austinlagacy: Bad video card drivers! ... org.lwjgl.LWJGLException: Pixel format not accelerated
#4823 [18:15] <VoxelHead> austinlagacy: This error message occurs when minecraft can't find graphics drivers with which it can render the game. Caused by improperly installed or missing video drivers. Installing or reinstalling your video drivers usually fixes this problem.
#4824 [18:15] <tyteen4a03> ??> mc_ account/demo-only
#4825 [18:15] <VoxelHead> mc_: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#4826 [18:15] <tyteen4a03> BTandretavareS, there is a username length limit - if you can't use that profile name, simply choose another
#4827 [18:15] <tyteen4a03> Extreme, what happened to austinlagacy and alexhorton
#4828 [18:15] <FrustratedMom> Okay I already copied the crash report and pasted at the Mojang website, today
#4829 [18:15] <gabi> my account is working fine
#4830 [18:16] <gabi> hers is not
#4831 [18:16] <Rikairchy> tyteen4a03: austinlagacy needs new graphics drivers
#4832 [18:16] <BTandretavareS> but i only can enter on minecraft if i use my email and not my username
#4833 [18:16] <tyteen4a03> Rikairchy, dxdiag?
#4834 [18:16] <tyteen4a03> FrustratedMom, give us the link to there
#4835 [18:16] <adam-ryan99> i bought minecraft yesterday can only play the demo and this just seem like a waist of money i have windows 8 checked the store and they only have the pocket edition
#4836 [18:16] <Rikairchy> tyteen4a03: linked crash
#4837 [18:16] <austinlagacy> how do i reinstall my video driver?
#4838 [18:16] <alexhorton> my anti virus is microsoft sercurity esentials
#4839 [18:16] <tyteen4a03> gabi, try all emails she have
#4840 [18:16] <BTandretavareS> and i want use username ..
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#4842 [18:16] <gabi> she only has one email
#4843 [18:16] * alexhorton [alexhorton@notlogged] has quit. (Client Quit)
#4844 [18:16] * havingproblems [havingproblems@notlogged] has joined #minecrafthelp
#4845 [18:16] <Rikairchy> pixel format not accelerated
#4846 [18:16] <tyteen4a03> Rikairchy, dxdiag?
#4847 [18:16] <mc_> how do i get to play screen, bought it on mac only able to go to demo ?????????
#4848 [18:17] <Rikairchy> uhm, austinlagacy linked one before
#4849 [18:17] <FrustratedMom> It was at help.mojang.com
#4850 [18:17] <Rikairchy> ??> austinlagacy win/dxdiag
#4851 [18:17] <VoxelHead> austinlagacy: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#4852 [18:17] <VoxelHead> austinlagacy: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#4853 [18:17] <tyteen4a03> Rikairchy, /bat
#4854 [18:17] <Rikairchy> hrm/
#4855 [18:17] <Rikairchy> ?*
#4856 [18:17] <tyteen4a03> gabi, send an email to Mojang with your transaction ID and Mojang account email, however I am suspecting you only bought one copy of Minecraft, for yourself
#4857 [18:17] <tyteen4a03> ??> gabi transactionid
#4858 [18:17] <VoxelHead> gabi: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#4859 [18:17] <tyteen4a03> ??> gabi mojang/email
#4860 [18:17] <VoxelHead> gabi: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#4861 [18:17] <VoxelHead> gabi: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#4862 [18:17] * havingproblems [havingproblems@notlogged] has left #minecrafthelp
#4863 [18:18] <mc_> how do i get to play screen, bought it on mac only able to go to demo ?????????
#4864 [18:18] * Helen [Helen@notlogged] has quit. (Quit: Web client closed)
#4865 [18:18] * adam-ryan99_ [adam-ryan99_@notlogged] has joined #minecrafthelp
#4866 [18:18] <gabi> on sec
#4867 [18:18] <tyteen4a03> mc_, did you read the article I gave you?
#4868 [18:18] <Rikairchy> you'd think mc_ would learn after the first time
#4869 [18:18] <tyteen4a03> FrustratedMom, not sure where you're at - you should copy your crash report onto gist
#4870 [18:18] <gabi> gabidoorusso@gmail.com
#4871 [18:18] <Rikairchy> austinlagacy
#4872 [18:18] <Rikairchy> still around?
#4873 [18:18] <tyteen4a03> gabi, send an email TO MOJANG, NOT US
#4874 [18:18] * chelle_ [chelle_@notlogged] has joined #minecrafthelp
#4875 [18:19] <mc_> what article???
#4876 [18:19] <chelle_> I just purchased the game for my pic and I can't get it to play the only thing playing is the demo
#4877 [18:19] <gabi> hold on
#4878 [18:19] <adam-ryan99_> bought minecraft yesterday can only play demo to me its looking like a waist of money i have windows 8 checked the store and u can only purchase pocket edition
#4879 [18:19] <BTandretavareS> I registered with mojang account and need to use my email to enter minecraft but want to use my usernameBTandretavareS and not my email
#4880 [18:19] <tyteen4a03> ??> mc_ account/demo-only
#4881 [18:19] <VoxelHead> mc_: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#4882 [18:19] <tyteen4a03> adam-ryan99_, MCPE is unrelated to your case
#4883 [18:19] <tyteen4a03> BTandretavareS, you cannot
#4884 [18:19] * adam-ryan99 [adam-ryan99@notlogged] has quit. (Ping timeout: 202 seconds)
#4885 [18:19] <adam-ryan99_> what do i do then
#4886 [18:19] <tyteen4a03> adam-ryan99_, read the article ^
#4887 [18:20] <savally_> what is a bot
#4888 [18:20] <BTandretavareS> so i buy and now i cant play ? :(
#4889 [18:20] <tyteen4a03> savally_, scripts that help run the channel
#4890 [18:20] * chelle [chelle@notlogged] has quit. (Ping timeout: 202 seconds)
#4891 [18:20] <tyteen4a03> BTandretavareS, you just log in with your email, what's the deal with that
#4892 [18:20] <tyteen4a03> BTandretavareS, you continue to show up as your username in multiplayer
#4893 [18:20] <savally_> how do i know if i am talking to a bot or perso
#4894 [18:20] <Rikairchy> savally_: we are all people
#4895 [18:21] <austinlagacy> https://gist.github.com/anonymous/7fab76400c8a6998bb02
#4896 [18:21] * adam-ryan99 [adam-ryan99@notlogged] has joined #minecrafthelp
#4897 [18:21] <chelle_> I signed up do r the Mojave account to and nothing seems to be working
#4898 [18:21] <Cazzar> Well, minus AuBot and VoxelHead
#4899 [18:21] <BTandretavareS> shows my email
#4900 [18:21] <tyteen4a03> chelle_, what is not?
#4901 [18:21] <tyteen4a03> BTandretavareS, are you playing Minecraft classic?
#4902 [18:21] <BTandretavareS> on multiplayer
#4903 [18:21] <gabi> arnt you mojang
#4904 [18:21] <BTandretavareS> minecraft laucher
#4905 [18:21] <tyteen4a03> gabi, we are not Mojang
#4906 [18:21] <adam-ryan99> i dont come here for adds tell me how to fix my problem i bought minecraft and i can only play the demo
#4907 [18:22] <chelle_> What do I do or who do I call the gave taken it out of my account already
#4908 [18:22] <savally_> ok, well thank you to everyone who helped me
#4909 [18:22] <gabi> then who are you
#4910 [18:22] <tyteen4a03> gabi, I am tyteen4a03
#4911 [18:22] <tyteen4a03> adam-ryan99, chelle_: Check other email accounts you have, you may have MC on the wrong email account
#4912 [18:22] * mc_ [mc_@notlogged] has quit. (Quit: Web client closed)
#4913 [18:22] <tyteen4a03> adam-ryan99, chelle_: If you really, really can't find it, send an email to Mojang with your transaction ID (in your email receipt) and your Mojang account email
#4914 [18:23] <adam-ryan99> no i have already done that registered and everything
#4915 [18:23] * Mr_Metheney [Mr_Metheney@notlogged] has joined #minecrafthelp
#4916 [18:23] <gabi> lol
#4917 [18:23] <tyteen4a03> ?? mojang/email
#4918 [18:23] <VoxelHead> mojang/email: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#4919 [18:23] <tyteen4a03> adam-ryan99, then it should not show up as Play Demo only
#4920 [18:23] <tyteen4a03> adam-ryan99, it means you are either logging into the wrong Mojang account, or you failed to set up a profile name
#4921 [18:23] * adam-ryan99_ [adam-ryan99_@notlogged] has quit. (Ping timeout: 202 seconds)
#4922 [18:23] <adam-ryan99> ok ill do that now
#4923 [18:23] <tyteen4a03> gabi, same instructions go to you ^
#4924 [18:24] <austinlagacy> https://gist.github.com/anonymous/7fab76400c8a6998bb02
#4925 [18:24] <tyteen4a03> austinlagacy, your card is too old to play Minecraft
#4926 [18:24] <tyteen4a03> austinlagacy, your card is too old to play Minecraft
#4927 [18:24] * Mr_Metheney [Mr_Metheney@notlogged] has left #minecrafthelp
#4928 [18:24] <austinlagacy> card is too old?
#4929 [18:24] <tyteen4a03> austinlagacy, graphics card
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#4932 [18:25] * Kryptic_Soul [Kryptic_Soul@notlogged] has joined #minecrafthelp
#4933 [18:25] <austinlagacy> can i update it or get a new one?
#4934 [18:25] <Cazzar> Your computer cannot handle playing minecraft in short, you need a newer GPU
#4935 [18:25] <yuvi> i need help
#4936 [18:25] <tyteen4a03> austinlagacy, just get a new computer
#4937 [18:25] <tyteen4a03> ??> yuvi ask
#4938 [18:25] * chelle_ [chelle_@notlogged] has quit. (Ping timeout: 202 seconds)
#4939 [18:25] <VoxelHead> yuvi: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#4940 [18:25] <VoxelHead> yuvi: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#4941 [18:25] <Kryptic_Soul> I need assistance
#4942 [18:25] * FrustratedMom [FrustratedMom@notlogged] has quit. (Quit: Web client closed)
#4943 [18:25] <yuvi> i had purchased minecraft for my son
#4944 [18:25] <tyteen4a03> ??> Kryptic_Soul ask
#4945 [18:25] <VoxelHead> Kryptic_Soul: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#4946 [18:25] <VoxelHead> Kryptic_Soul: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#4947 [18:25] <yuvi> but the laptop died on me
#4948 [18:26] <austinlagacy> i just boughtthis computer with christman money!!!!! its a dell latitude
#4949 [18:26] <yuvi> now i am setting up minecraft on the other laptop
#4950 [18:26] <tyteen4a03> austinlagacy, your computer was released 5 years ago
#4951 [18:26] <Kryptic_Soul> well im trying to create a server but when I get to console it shows a java error
#4952 [18:26] * PayProble [PayProble@notlogged] has joined #minecrafthelp
#4953 [18:26] <tyteen4a03> austinlagacy, this is very old in terms of IT
#4954 [18:26] <PayProble> Hello?
#4955 [18:26] <tyteen4a03> Kryptic_Soul, which is?
#4956 [18:26] <tyteen4a03> hi PayProble
#4957 [18:26] <Rikairchy> hello PayProble
#4958 [18:27] <austinlagacy> can i get a refund of my money i spent?
#4959 [18:27] <austinlagacy> on minecrafrt
#4960 [18:27] <Kryptic_Soul> I have the java that minecraft gives you to install
#4961 [18:27] <PayProble> I payed for my account and i tried to log on and it didnt work
#4962 [18:27] <Cazzar> ??> austinlagacy refund
#4963 [18:27] <VoxelHead> austinlagacy: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#4964 [18:27] <Kryptic_Soul> it says javaisnt internal or external
#4965 [18:27] <tyteen4a03> austinlagacy, MC will work on any other PC
#4966 [18:27] <Kryptic_Soul> something like that
#4967 [18:27] <austinlagacy> ok thanks alot =0
#4968 [18:27] <austinlagacy> =)
#4969 [18:27] <tyteen4a03> ??> Kryptic_Soul win/java/reinst
#4970 [18:27] <VoxelHead> Kryptic_Soul: You need to reinstall Java.
#4971 [18:27] <VoxelHead> Kryptic_Soul: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.7.
#4972 [18:27] <tyteen4a03> PayProble, what happens when you try?
#4973 [18:28] <tyteen4a03> going to turn on queue mode, please stand by
#4974 [18:28] <tyteen4a03> .on
#4975 [18:28] <PayProble> It says this is not an account
#4976 [18:28] * gabi [gabi@notlogged] has quit. (Quit: Web client closed)
#4977 [18:28] * meg343 [meg343@notlogged] has joined #minecrafthelp
#4978 [18:28] * chelle [chelle@notlogged] has joined #minecrafthelp
#4979 [18:28] <Kryptic_Soul> ill try that 1 sec
#4980 [18:28] <tyteen4a03> .sitedown We are currently experiencing a very high load - please wait, you will be helped shortly. Happy holidays!
#4981 [18:28] <VoxelHead> tyteen4a03, I will now give that message to anyone joining #minecrafthelp.
#4982 [18:28] * DarkAce-Z is now known as DarkAceZ
#4983 [18:28] * John_ [John_@notlogged] has joined #minecrafthelp
#4984 [18:28] <tyteen4a03> .next
#4985 [18:28] <VoxelHead> meg343: please ask your question now. You will be helped by tyteen4a03
#4986 [18:29] <meg343> i recently purchased a minecraft account and my steve skin will not change. This is not my first time playing minecraft and i have changed skins before on my old account. How can this be fixed?
#4987 [18:29] <Rikairchy> did you change it on the minecraft site?
#4988 [18:29] <tyteen4a03> meg343, you can't change your skin at mc.net/profile?
#4989 [18:29] <tyteen4a03> .next
#4990 [18:30] <VoxelHead> chelle: please ask your question now. You will be helped by tyteen4a03
#4991 [18:30] <Rikairchy> hi chelle
#4992 [18:30] <tyteen4a03> Rikairchy, don't greet
#4993 [18:30] <Rikairchy> no? :<
#4994 [18:30] <meg343> no it wont work, i keep re-opening minecraft and my skin is still steve
#4995 [18:30] <tyteen4a03> Rikairchy, meaningless in high traffic
#4996 [18:30] <tyteen4a03> meg343, even seen by others, in Multiplayer?
#4997 [18:31] <meg343> yes others see me as steve
#4998 [18:31] <Cazzar> meg343: What is your minecraft username?
#4999 [18:31] <tyteen4a03> meg343, try resaving your skin in Paint then uploading it again
#5000 [18:31] <chelle> i have purchased minecraft for pc and i cant play but the demo what do i do
#5001 [18:31] <tyteen4a03> chelle, did you follow the instructions I gave you earlier?
#5002 [18:31] <tyteen4a03> .next
#5003 [18:31] <VoxelHead> John_: please ask your question now. You will be helped by tyteen4a03
#5004 [18:31] <meg343> my name is Sweets29 and i usually get my skins from the skindex, but its not working
#5005 [18:31] <Rikairchy> ??> chelle account/demo-only
#5006 [18:31] <Kryptic_Soul> wait im trying to make a 1.6.4 server
#5007 [18:31] <VoxelHead> chelle: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#5008 [18:32] <John_> purchased minecraft for pc and it is not allowing game play
#5009 [18:32] <tyteen4a03> Rikairchy, pretty sure she has been shown this 3 times
#5010 [18:32] <tyteen4a03> John_, when happens when you try?
#5011 [18:32] <tyteen4a03> Kryptic_Soul, same thing
#5012 [18:32] <John_> gives the demo
#5013 [18:32] <Kryptic_Soul> i saw on a video that says you have to install a different java
#5014 [18:32] * Anna_ [Anna_@notlogged] has joined #minecrafthelp
#5015 [18:32] <tyteen4a03> Kryptic_Soul, disregard
#5016 [18:32] <tyteen4a03> John_, have you set up a profile name on account.mojang.com/me?
#5017 [18:32] <John_> yes
#5018 [18:32] <tyteen4a03> John_, and what is it>?
#5019 [18:32] <John_> CrankTatJohn
#5020 [18:33] * savally_ [savally_@notlogged] has quit. (Ping timeout: 202 seconds)
#5021 [18:33] <Kryptic_Soul> ok im on my controll panel
#5022 [18:33] <tyteen4a03> John_, does your copy of Minecraft appear on account.mojang.com/me?
#5023 [18:33] <tyteen4a03> .next
#5024 [18:33] <Kryptic_Soul> what now?
#5025 [18:33] <VoxelHead> Anna_: please ask your question now. You will be helped by tyteen4a03
#5026 [18:33] <John_> no
#5027 [18:33] <tyteen4a03> ??> Kryptic_Soul win/java/reinst
#5028 [18:33] <VoxelHead> Kryptic_Soul: You need to reinstall Java.
#5029 [18:33] <VoxelHead> Kryptic_Soul: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.7.
#5030 [18:33] <tyteen4a03> John_, then you logged into the wrong Mojang account
#5031 [18:33] <John_> ok, do I just relog
#5032 [18:33] <tyteen4a03> John_, use the one that received an email confirmation
#5033 [18:33] <tyteen4a03> John_, yes
#5034 [18:33] <John_> ok
#5035 [18:34] <meg343> is there anyway to fix this?
#5036 [18:34] * John_ [John_@notlogged] has quit. (Quit: Web client closed)
#5037 [18:34] <Anna_> It wont let me redeem my gift code card it says I need to enter a username that I already have and it says it is taken (Because I already own it) so it won't let me redeem, how can I fix it?
#5038 [18:34] <tyteen4a03> meg343, as I said, try resaving your skin in paint then reuploading it
#5039 [18:34] <Cazzar> meg343: From what I can see the current skin has errors in it, try getting another and upload it via https://minecraft.net/profile make sure you can open it on your computer first.
#5040 [18:34] <Rikairchy> meg343: try redownloading the skin from skindex
#5041 [18:34] <meg343> okay ill try that
#5042 [18:34] <tyteen4a03> Cazzar, Rikairchy: Photoshop saves .png with a few extra bytes that break MC.net, hence resaving in paint
#5043 [18:35] <tyteen4a03> Anna_, do you previously have a Minecraft.net account?
#5044 [18:35] <Anna_> Yes
#5045 [18:35] <Rikairchy> tyteen4a03: noted
#5046 [18:35] <tyteen4a03> Anna_, Minecraft.net's store is currently broken for mc.net accounts, send an email to Mojang with your Minecraft.net account, your Mojang account email and your gift code
#5047 [18:35] <tyteen4a03> ??> Anna_ mojang/email
#5048 [18:35] * KingDwarfy [KingDwarfy@notlogged] has quit. (Quit: Web client closed)
#5049 [18:35] <VoxelHead> Anna_: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#5050 [18:35] * austinlagacy [austinlagacy@notlogged] has quit. (Quit: Web client closed)
#5051 [18:35] <Anna_> Thank you all and happy hoildays
#5052 [18:36] <Kryptic_Soul> I cant find reinstall
#5053 [18:36] <tyteen4a03> Kryptic_Soul, uninstall then install
#5054 [18:36] * jocob30 [jocob30@notlogged] has joined #minecrafthelp
#5055 [18:36] * Anna_ [Anna_@notlogged] has quit. (Client Quit)
#5056 [18:36] * Tarotaur [Tarotaur@notlogged] has quit. (Quit: Web client closed)
#5057 [18:37] * yuvi [yuvi@notlogged] has quit. (Quit: Web client closed)
#5058 [18:37] * luci107 [luci107@notlogged] has joined #minecrafthelp
#5059 [18:38] * skillbuilder [skillbuilder@notlogged] has joined #minecrafthelp
#5060 [18:38] <chelle> I have logged out and back in and nothing shows up. its a new computer that i tried to download it to so I dont know if I might be doing something wrong
#5061 [18:38] <tyteen4a03> .next
#5062 [18:38] <VoxelHead> jocob30: please ask your question now. You will be helped by tyteen4a03
#5063 [18:39] * PayProble [PayProble@notlogged] has quit. (Quit: Web client closed)
#5064 [18:39] <tyteen4a03> chelle, did you see our instructions about checking account.mojang.com/me?
#5065 [18:39] <tyteen4a03> .next
#5066 [18:39] <VoxelHead> luci107: please ask your question now. You will be helped by tyteen4a03
#5067 [18:39] <tyteen4a03> .next
#5068 [18:39] <VoxelHead> skillbuilder: please ask your question now. You will be helped by tyteen4a03
#5069 [18:39] <luci107> i got a minecraft giftcard and i put the code in and i cant download minecraft..
#5070 [18:39] <jocob30> ok well i have this java error exception when i clicked play
#5071 [18:39] <tyteen4a03> ??> jocob30 devconsol
#5072 [18:39] <tyteen4a03> ??> jocob30 devconsole
#5073 [18:39] <VoxelHead> jocob30: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#5074 [18:39] <VoxelHead> jocob30: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#5075 [18:39] <tyteen4a03> luci107, have you set up a profile name on account.mojang.com/me?
#5076 [18:40] <Kryptic_Soul> ok it says java, javaws, javaw
#5077 [18:40] <luci107> yea after i did the code :(
#5078 [18:40] <meg343> i tried re saving it in paint and it is still not working
#5079 [18:40] <Kryptic_Soul> do I go on Java?
#5080 [18:40] <Rikairchy> meg343: try using another skin to see if its a problem with that skin
#5081 [18:40] <tyteen4a03> Kryptic_Soul, ...are you not at the control panel?
#5082 [18:41] <meg343> okay i will
#5083 [18:41] <luci107> so when i went into the mojang i put code there and it said i already used the code so i dont know what to do
#5084 [18:41] <Rikairchy> luci107: what's your minecraft username?
#5085 [18:41] <jocob30> tyteen4a03 https://gist.github.com/anonymous/bec1883e3607716ec478
#5086 [18:41] <Kryptic_Soul> ok hold on
#5087 [18:41] <chelle> yes i did and I have the account because it shows my information but i dont have a premium account
#5088 [18:41] <Rikairchy> chelle: what's your minecraft username?
#5089 [18:41] <Kryptic_Soul> it only says create shorcut or open
#5090 [18:41] <luci107> to log in? or for players to see?
#5091 [18:41] <chelle> XxHITMANxX71
#5092 [18:41] <tyteen4a03> ??> jocob30 win/reinst
#5093 [18:41] <VoxelHead> jocob30: You may need to reinstall the locally installed files that Minecraft puts into place.
#5094 [18:41] <VoxelHead> jocob30: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#5095 [18:41] <skillbuilder> Im on a server sceen and it said (io.netty.handler.timeout.ReadTimeoutException)
#5096 [18:41] <tyteen4a03> luci107, Minecraft username, not your Mojang account email
#5097 [18:42] <Rikairchy> chelle: that username is premium
#5098 [18:42] <meg343> i tried a new skin and it still doesnt work, the minecraft site says my skin has been changed but its not
#5099 [18:42] <luci107> my name when i play the demo is my email
#5100 [18:42] <chelle> so what do I need to do with that now
#5101 [18:42] <tyteen4a03> chelle, try to log into account.mojang.com/me with your other emails, until you can find Minecraft and your profile name under My Games
#5102 [18:42] <tyteen4a03> luci107, ^
#5103 [18:42] <luci107> this is my first time having the full version
#5104 [18:42] <tyteen4a03> skillbuilder, is it only one server?
#5105 [18:43] <skillbuilder> yes
#5106 [18:43] <tyteen4a03> skillbuilder, then it's that server - contact the server owner
#5107 [18:43] <Rikairchy> skillbuilder: does it work for other servers?
#5108 [18:43] <Kryptic_Soul> it only says create shortcut or open
#5109 [18:43] <chelle> I did and it only shows the demo and asked me if i want to purchase it again
#5110 [18:43] <tyteen4a03> Rikairchy, "is it only one server" "yes"
#5111 [18:43] * John_ [John_@notlogged] has joined #minecrafthelp
#5112 [18:43] <tyteen4a03> Kryptic_Soul, ...what are you doing?
#5113 [18:43] <skillbuilder> what do you mean
#5114 [18:43] <tyteen4a03> chelle, for all emails you have tried?
#5115 [18:43] <tyteen4a03> .next
#5116 [18:43] <Cazzar> meg343: May I ask which skin you are trying to use?
#5117 [18:43] <VoxelHead> John_: please ask your question now. You will be helped by tyteen4a03
#5118 [18:43] <Kryptic_Soul> im on control panel and i went on java
#5119 [18:44] <luci107> okay trying now
#5120 [18:44] <meg343> http://www.minecraftskins.com/skin/3274239/cute-blue/
#5121 [18:44] <tyteen4a03> Kryptic_Soul, Control Panel, Programs and Features
#5122 [18:44] * ajb5876 [ajb5876@notlogged] has joined #minecrafthelp
#5123 [18:44] <luci107> do i want to migrate my old account
#5124 [18:44] <luci107> i only had the demo version
#5125 [18:45] <tyteen4a03> luci107, nope
#5126 [18:45] * BTandretavareS [BTandretavareS@notlogged] has quit. (Quit: Web client closed)
#5127 [18:45] <chelle> i signed up and the new purchase was with the new profile
#5128 [18:45] <Extreme> .next
#5129 [18:45] <VoxelHead> ajb5876: please ask your question now. You will be helped by Extreme
#5130 [18:45] <tyteen4a03> luci107, send an email to Mojang with your Transaction ID and Minecraft username
#5131 [18:45] <tyteen4a03> ??> luci107 mojang/email
#5132 [18:45] <VoxelHead> luci107: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#5133 [18:45] <tyteen4a03> ??> luci107 transactionid
#5134 [18:45] <VoxelHead> luci107: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#5135 [18:45] <Cazzar> meg343: Which button on that are you using to get the skin?
#5136 [18:46] <John_> +i have paid for the game but its only getting me the demo.Help me download this
#5137 [18:46] <luci107> okay i put my email and password in and i click on games on the top...and i click minecraft
#5138 [18:46] <meg343> the upload to minecraft button
#5139 [18:46] <luci107> and then it brings me to the page and says get minecraft
#5140 [18:46] <Kryptic_Soul> ok it says java 7 update 45 and java 7 update 45 (64-bit)
#5141 [18:46] <luci107> i click that but game doesnt come up
#5142 [18:46] <ajb5876> I need help setting up server I have a mac OS operating system Ive done everything right but when I try to open the Start command all it says is process complete
#5143 [18:46] <ajb5876> I need help setting up server I have a mac OS operating system Ive done everything right but when I try to open the Start command all it says is process complete
#5144 [18:46] * Rikairchy [Rikairchy@notlogged] has left #minecrafthelp
#5145 [18:46] <tyteen4a03> luci107, follow the instructions above
#5146 [18:46] <chelle> if it show the day I purchased it that it was downloading where could it be
#5147 [18:46] <luci107> ok
#5148 [18:46] <tyteen4a03> chelle, you need to EMAIL MOJANG
#5149 [18:46] <Extreme> ajb5876, Can you post the start command you are using?
#5150 [18:46] <tyteen4a03> John_, send an email to Mojang with your Mojang account email and transaction ID
#5151 [18:47] <tyteen4a03> ??> John_ mojang/email
#5152 [18:47] <VoxelHead> John_: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#5153 [18:47] <tyteen4a03> ??> John_ transactionid
#5154 [18:47] <VoxelHead> John_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#5155 [18:47] * ieatwithaspork [ieatwithaspork@notlogged] has joined #minecrafthelp
#5156 [18:47] * Tuxmari [Tuxmari@notlogged] has quit. (Ping timeout: 380 seconds)
#5157 [18:47] <ajb5876> #!/bin/bash cd "$(dirname "$0")" exec java -Xmx1G -Xms1G -jar minecraft_server.jar
#5158 [18:47] <chelle> where do you get the transaction id is it the one that asked you to verify the new account on mojang
#5159 [18:48] <tyteen4a03> ??> chelle transactionid/lost
#5160 [18:48] <VoxelHead> chelle: If you have lost your transaction ID, you will have to contact your payment provider.
#5161 [18:48] <VoxelHead> chelle: If you used PayPal, log into your PayPal account and search for "Mojang" under your Transaction History. Otherwise, contact Moneybookers at https://help.skrill.com/pkb_sc_ContactUs.
#5162 [18:48] <Extreme> ajb5876, What is the server JAR named?
#5163 [18:48] <chelle> what is the transaction id
#5164 [18:48] * patty [patty@notlogged] has joined #minecrafthelp
#5165 [18:48] <tyteen4a03> chelle, transaction ID is an identifier of your particular purchase
#5166 [18:48] <tyteen4a03> .next
#5167 [18:48] <VoxelHead> ieatwithaspork: please ask your question now. You will be helped by tyteen4a03
#5168 [18:48] <tyteen4a03> lnext
#5169 [18:48] <tyteen4a03> .next
#5170 [18:48] <VoxelHead> patty: please ask your question now. You will be helped by tyteen4a03
#5171 [18:49] <Cazzar> okay, lets try this a different way, click the download to computer button then go to https://minecraft.net/profile and click browse under Change how you look in Minecraft then locate the downloaded skin and once you click Open/Okay finally click upload
#5172 [18:49] * whitetiger [whitetiger@notlogged] has joined #minecrafthelp
#5173 [18:49] <chelle> ok maybe that might be why i can play i dont think i got one would it be in my emails
#5174 [18:49] <Cazzar> meg343: try what I just said ^
#5175 [18:49] * xathrid [xathrid@notlogged] has joined #minecrafthelp
#5176 [18:49] <tyteen4a03> chelle, it should be in your email, if not, then you typed your email wrongly in the first place
#5177 [18:49] <ieatwithaspork> i entered a username and tried to buy minecraft with paypal but it could not connect to paypal. Then it said that i could not use the same username again.
#5178 [18:49] <patty> a server that i would like to go on is saying that my username is too long. is there anything i can do about that?
#5179 [18:49] <tyteen4a03> ??> chelle transactionid/lost
#5180 [18:49] <VoxelHead> chelle: If you have lost your transaction ID, you will have to contact your payment provider.
#5181 [18:49] <meg343> i did try saving it in paint and still no change
#5182 [18:49] <VoxelHead> chelle: If you used PayPal, log into your PayPal account and search for "Mojang" under your Transaction History. Otherwise, contact Moneybookers at https://help.skrill.com/pkb_sc_ContactUs.
#5183 [18:49] <Extreme> ajb5876, Still there?
#5184 [18:50] <tyteen4a03> ieatwithaspork, did the payment go through?
#5185 [18:50] <patty> yes
#5186 [18:50] <ieatwithaspork> no
#5187 [18:50] <ajb5876> Minecraft_server.1.7.4.jar
#5188 [18:50] <ajb5876> yes
#5189 [18:50] <meg343> oops
#5190 [18:50] <tyteen4a03> patty, is it only one server?
#5191 [18:50] <patty> it is only one
#5192 [18:50] <Extreme> ajb5876, use this to launch: https://gist.github.com/anonymous/0803bcd14cd901d5863a/raw/
#5193 [18:50] <tyteen4a03> patty, contact the server owner then
#5194 [18:50] <patty> ok thankyou
#5195 [18:50] <meg343> there is no browse button
#5196 [18:51] <ajb5876> ok one sec
#5197 [18:51] * patty [patty@notlogged] has quit. (Client Quit)
#5198 [18:51] <Extreme> ajb5876, Save it, and the server should launch.
#5199 [18:51] <Cazzar> meg343: http://puu.sh/5ZDQr.png does it look like that?
#5200 [18:51] <tyteen4a03> .next
#5201 [18:51] <VoxelHead> whitetiger: please ask your question now. You will be helped by tyteen4a03
#5202 [18:51] <tyteen4a03> .next
#5203 [18:51] <VoxelHead> xathrid: please ask your question now. You will be helped by tyteen4a03
#5204 [18:51] <ajb5876> ok
#5205 [18:51] * ieatwithaspork [ieatwithaspork@notlogged] has quit. (Client Quit)
#5206 [18:52] <meg343> no the button says choose file
#5207 [18:52] <whitetiger> I have minecraft 1.7.4 and want to use commands. Do I just try to download some commands?
#5208 [18:52] <tyteen4a03> whitetiger, in-game commands, or mods?
#5209 [18:52] <whitetiger> i in game commands
#5210 [18:52] <Extreme> ajb5876, results?
#5211 [18:53] <tyteen4a03> whitetiger, single player commands require a mod (which we don't support), multiplayer supports a set of commands found here:
#5212 [18:53] * andrewlittlebro [andrewlittlebro@notlogged] has joined #minecrafthelp
#5213 [18:53] <tyteen4a03> whitetiger, http://minecraft.gamepedia.com/Commands
#5214 [18:53] <tyteen4a03> .off
#5215 [18:53] <tyteen4a03> .siteup
#5216 [18:53] <VoxelHead> tyteen4a03, I will stop addressing everyone who joins #minecrafthelp.
#5217 [18:53] <meg343> the image is saved as a png, is that okay?
#5218 [18:53] <Cazzar> meg343: then click that
#5219 [18:53] <ajb5876> yes thank you
#5220 [18:53] <whitetiger> thanks tyteen4a03
#5221 [18:54] <meg343> and im dragging it to my desktop, is that okay?
#5222 [18:54] * ajb5876 [ajb5876@notlogged] has quit. (Quit: Web client closed)
#5223 [18:54] <Cazzar> Yea
#5224 [18:54] * xathrid [xathrid@notlogged] has quit. (Ping timeout: 202 seconds)
#5225 [18:54] * ane200055 is now known as ane200055[Offline]
#5226 [18:54] <meg343> how long should i wait for it to upload
#5227 [18:55] * XxRoccat [XxRoccat@notlogged] has joined #minecrafthelp
#5228 [18:55] <XxRoccat> i
#5229 [18:55] * snowprincess1 [snowprincess1@notlogged] has joined #minecrafthelp
#5230 [18:55] * Kryptic_Soul [Kryptic_Soul@notlogged] has quit. (Ping timeout: 202 seconds)
#5231 [18:55] <andrewlittlebro> i have reset my password numerous times and it still wont let me log in
#5232 [18:55] <XxRoccat> i will change my name can i do this ?
#5233 [18:56] <Extreme> XxRoccat, You cannot change your username at this time, sorry.
#5234 [18:56] <Cazzar> meg, usually it is pretty quick at doing so.
#5235 [18:56] <tyteen4a03> andrewlittlebro, did you finish the password reset process?
#5236 [18:56] <andrewlittlebro> yes, like 3 times it said it was reset
#5237 [18:56] <tyteen4a03> andrewlittlebro, and are you logging into account.mojang.com/me with the correct Mojang account email/password?
#5238 [18:56] <Extreme> XxRoccat, It is a planned feature, we have no ETA of when it will be avaliable.
#5239 [18:57] <andrewlittlebro> yes
#5240 [18:57] <XxRoccat> why can i not change my pw
#5241 [18:57] <XxRoccat> ?
#5242 [18:57] <XxRoccat> name .
#5243 [18:57] <XxRoccat> X'D
#5244 [18:57] <meg343> i also havent been able to log into any multiplayer servers
#5245 [18:57] * jamie_ [jamie_@notlogged] has joined #minecrafthelp
#5246 [18:57] <tyteen4a03> Extreme, I'm going to sleep, have fun
#5247 [18:57] <XxRoccat> hello `?
#5248 [18:58] <Extreme> tyteen4a03, okay
#5249 [18:58] <Extreme> XxRoccat, Hello.
#5250 [18:58] * jamie_ [jamie_@notlogged] has quit. (Client Quit)
#5251 [18:58] <Extreme> ??> XxRoccat account/password
#5252 [18:58] <Extreme> ??> XxRoccat account/resetpassword
#5253 [18:58] <XxRoccat> account
#5254 [18:58] <VoxelHead> XxRoccat: https://account.mojang.com/password
#5255 [18:58] <XxRoccat> name change
#5256 [18:58] <Extreme> XxRoccat, I answered that.
#5257 [18:58] <meg343> but when i go into survival the skin is still steve
#5258 [18:58] <Extreme> XxRoccat, You cannot change your username at this time, sorry.
#5259 [18:58] <Extreme> XxRoccat, You cannot change your username at this time, sorry.
#5260 [18:58] * snowprincess1 [snowprincess1@notlogged] has left #minecrafthelp
#5261 [18:59] <Extreme> meg343, What's your username?
#5262 [18:59] <meg343> Sweets29
#5263 [18:59] <whitetiger> i understand you are not supposed to use commands in single player in-game but my friend was doing it today
#5264 [18:59] <tyteen4a03> whitetiger, they installed a mod, which we don't support
#5265 [18:59] <XxRoccat> ok can i change my name morning ?
#5266 [19:00] <whitetiger> is it bad to install a mod?
#5267 [19:00] <Extreme> XxRoccat, " name morning "?
#5268 [19:00] <XxRoccat> no
#5269 [19:00] <andrewlittlebro> the password reset is not working at all
#5270 [19:00] <Extreme> andrewlittlebro, Why isn't it?
#5271 [19:01] * Tinaa53 [Tinaa53@notlogged] has joined #minecrafthelp
#5272 [19:01] * kusanagi [kusanagi@notlogged] has quit. (Read error: Connection timed out)
#5273 [19:01] <Tinaa53> hello?
#5274 [19:01] <andrewlittlebro> ive gone thru 3 times and i still cant log in
#5275 [19:01] <Extreme> Tinaa53, Hello.
#5276 [19:01] <Extreme> andrewlittlebro, Were you able to change it?
#5277 [19:01] <whitetiger> what mod?
#5278 [19:02] <andrewlittlebro> changed 3 times, says i have the wrong log in info
#5279 [19:02] <andrewlittlebro> changed 3 times, says i have the wrong log in info
#5280 [19:02] * skillbuilder [skillbuilder@notlogged] has left #minecrafthelp
#5281 [19:02] <whitetiger> thanks for the help happy new year
#5282 [19:02] <Extreme> ??> andrewlittlebro transactionid
#5283 [19:02] <VoxelHead> andrewlittlebro: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#5284 [19:02] <Extreme> ??> andrewlittlebro mojang/email
#5285 [19:02] * whitetiger [whitetiger@notlogged] has quit. (Quit: Web client closed)
#5286 [19:02] <VoxelHead> andrewlittlebro: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#5287 [19:03] * Ascor [Ascor@notlogged] has quit. (Ping timeout: 186 seconds)
#5288 [19:03] * snowprincess1 [snowprincess1@notlogged] has joined #minecrafthelp
#5289 [19:03] <meg343> whenever i try to log in to a server it says "error occurred while contacting login servers, are they down?" and my skin will not change
#5290 [19:03] <snowprincess1> i bougt the game and i cant play
#5291 [19:03] <XxRoccat> i will the name : Riper
#5292 [19:03] <Extreme> ??> meg343 account/paid
#5293 [19:04] <VoxelHead> meg343: There is a very simple way to see whether Mojang believes your account is paid for or not. Log in at https://account.mojang.com/me and look for a 'My Games' heading. If you don't see Minecraft listed there, nor in My Gift Codes, then that account has not bought Minecraft.
#5294 [19:04] <VoxelHead> meg343: See http://i.imgur.com/ySNIi0V.png for an exemplary picture.
#5295 [19:04] <Tinaa53> hi! i need help here. i bought two game cards for my brother and myself, and its been a fail. Yes i have a mojang account but now it wont download on my laptop even after it told me to get Java. On my brothers laptop,it has downloaded but when ever we click play, it loads then nothing happens.HELP
#5296 [19:04] <Extreme> meg343, What is listed exactly under Profile Name?
#5297 [19:04] <Extreme> ??> Tinaa53 win/java/reinst
#5298 [19:04] <VoxelHead> Tinaa53: You need to reinstall Java.
#5299 [19:04] <VoxelHead> Tinaa53: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.7.
#5300 [19:04] <XxRoccat> can i have Riper name ?
#5301 [19:04] <Extreme> Tinaa53, They are running Windows, right?
#5302 [19:04] <XxRoccat> Ripver
#5303 [19:05] <XxRoccat> riper
#5304 [19:05] <XxRoccat> Riper
#5305 [19:05] <XxRoccat> upss
#5306 [19:05] <Tinaa53> yes, extreme
#5307 [19:05] <Tinaa53> and voxelhead ill tryit
#5308 [19:05] * Daemon [Daemon@notlogged] has joined #minecrafthelp
#5309 [19:05] * Espercorn kicked XxRoccat from #minecrafthelp (Reason: xRoccat :(Extreme) 4You cannot change your username at this time)
#5310 [19:05] <Tinaa53> but why shouldjava b the issue
#5311 [19:05] <andrewlittlebro> i only have 676 544 3235
#5312 [19:05] <snowprincess1> i download the game,and i sign in but it doesn do nothing
#5313 [19:05] <Extreme> Tinaa53, Java is the language Minecraft is coded in.
#5314 [19:06] <meg343> yup it says minecraft right there
#5315 [19:06] <Extreme> Tinaa53, Of cource you need it to run Minecraft..
#5316 [19:06] * GKDPickachu_ [GKDPickachu_@notlogged] has quit. (Quit: Web client closed)
#5317 [19:06] <Extreme> Tinaa53, If you know how programs are made, you would laugh at that question.
#5318 [19:06] * adam-ryan99 [adam-ryan99@notlogged] has quit. (Quit: Web client closed)
#5319 [19:06] <snowprincess1> i just need my money back
#5320 [19:06] * SneakingDig52 [SneakingDig52@notlogged] has joined #minecrafthelp
#5321 [19:06] <Tinaa53> lol i know it needsit but could java have beendownloaded wrong?
#5322 [19:06] <Extreme> ??> snowprincess1 win/java/reinst
#5323 [19:06] <VoxelHead> snowprincess1: You need to reinstall Java.
#5324 [19:06] <VoxelHead> snowprincess1: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.7.
#5325 [19:07] <Cazzar> Extreme: I dont exactly laugh at it, though it does cause a lot of problems :P
#5326 [19:07] <Extreme> Tinaa53, are you on the computer with the issue?
#5327 [19:07] <Tinaa53> yes i am
#5328 [19:07] * colinruk [colinruk@notlogged] has joined #minecrafthelp
#5329 [19:07] <Tinaa53> well the one of them
#5330 [19:07] <SneakingDig52> Whow knows how i can get herobrine on my xbox minecraft
#5331 [19:07] <jocob30> im still having trouble with this error: java.util.zip.zipexception error in opening zip file
#5332 [19:07] <Extreme> SneakingDig52, There is no such thing.
#5333 [19:08] <SneakingDig52> it may sound crazy but i want him on there
#5334 [19:08] <Extreme> SneakingDig52, do you mean a herobrine?
#5335 [19:08] <Extreme> skin*
#5336 [19:08] <SneakingDig52> yes
#5337 [19:08] <Extreme> s/herobrine/skin/
#5338 [19:08] <ExtremeBot> Extreme meant to say: SneakingDig52, do you mean a skin?
#5339 [19:08] <SneakingDig52> a herobrine
#5340 [19:09] <SneakingDig52> like a herobrine that could kill me
#5341 [19:09] <Extreme> SneakingDig52, There should be a skin pack for Herobrine.
#5342 [19:09] <Extreme> SneakingDig52, No, then.
#5343 [19:09] * amanda [amanda@notlogged] has joined #minecrafthelp
#5344 [19:09] <meg343> my profile is Sweets29 and i am logged into minecraft but my skins wont change and i cannot log into any multiplayer servers
#5345 [19:10] <SneakingDig52> how do i see people making a herobrine totem
#5346 [19:10] * jayjay [jayjay@notlogged] has joined #minecrafthelp
#5347 [19:10] <Extreme> meg343, have you told me your Profile Name?
#5348 [19:10] <Extreme> SneakingDig52, What?
#5349 [19:10] <chelle> i checked my mojang and that seems to be ok
#5350 [19:10] <meg343> what is a profile name
#5351 [19:10] <Extreme> ??> meg343 account/paid
#5352 [19:11] <VoxelHead> meg343: There is a very simple way to see whether Mojang believes your account is paid for or not. Log in at https://account.mojang.com/me and look for a 'My Games' heading. If you don't see Minecraft listed there, nor in My Gift Codes, then that account has not bought Minecraft.
#5353 [19:11] <VoxelHead> meg343: See http://i.imgur.com/ySNIi0V.png for an exemplary picture.
#5354 [19:11] <SneakingDig52> it is call a herobrine totem
#5355 [19:11] <chelle> when it showed to download and install did i need a transaction id
#5356 [19:11] <amanda> I downloaded the new launcher but you told me my computer will only run 1.7.2 how do I now download that version.
#5357 [19:11] <meg343> i dont see an account button
#5358 [19:11] * colinruk [colinruk@notlogged] has quit. (Ping timeout: 202 seconds)
#5359 [19:11] <Extreme> ??> amanda changeversion
#5360 [19:11] <VoxelHead> amanda: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#5361 [19:11] * Kryptic_Soul [Kryptic_Soul@notlogged] has joined #minecrafthelp
#5362 [19:11] * interminatorNL [interminatorNL@notlogged] has joined #minecrafthelp
#5363 [19:11] <Extreme> chelle, The transaction id is a private ID for verifying that you own Minecraft.
#5364 [19:11] <Extreme> chelle, do not give it to anyone but Mojang.
#5365 [19:12] <Kryptic_Soul> It says java 7 update 45 and java 7 update 45 (65-bit) which one should I erase?
#5366 [19:12] * hejmeddig [hejmeddig@notlogged] has joined #minecrafthelp
#5367 [19:12] <jayjay> i need help i paid twice AND IT IS NOT LETTING ME DOWNLOAD STILL i already have OSX so i don't know why its doing this
#5368 [19:12] * SneakingDig52 [SneakingDig52@notlogged] has quit. (Quit: Web client closed)
#5369 [19:12] * Tyler [Tyler@notlogged] has joined #minecrafthelp
#5370 [19:12] <amanda> You are AWESOME! Thanks.
#5371 [19:13] <Tyler> Hello
#5372 [19:13] <Extreme> ??> jayjay client
#5373 [19:13] <VoxelHead> jayjay: OS-Independent client:
#5374 [19:13] <VoxelHead> jayjay: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#5375 [19:13] <Extreme> jayjay, Run that.
#5376 [19:13] * interminatorNL [interminatorNL@notlogged] has quit. (Client Quit)
#5377 [19:13] <hejmeddig> i need help !! my game can't start? it just send a crash report every time i try to open the game! I JUST PAYED for it !!! HEEELP
#5378 [19:13] <meg343> is there a link to the account/paid thing
#5379 [19:13] <Extreme> ??> hejmeddig devconsole
#5380 [19:13] <VoxelHead> hejmeddig: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#5381 [19:13] <VoxelHead> hejmeddig: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#5382 [19:13] <Extreme> meg343, Read what VoxelHead said.
#5383 [19:14] <Tyler> i just bought minecraft and my account wont work it is making me use guest and its calling me player im on a mac can anyone help me
#5384 [19:14] * Kryptic_Soul_ [Kryptic_Soul_@notlogged] has joined #minecrafthelp
#5385 [19:14] <Extreme> ??> Tyler account/demo-only
#5386 [19:14] <VoxelHead> Tyler: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#5387 [19:14] <Kryptic_Soul_> which one should i re-install?
#5388 [19:14] <chelle> i dont think it asked me for an email when i purchased it the only thing it did afterwards was download and install and i know i have paid for it because it has already came out of my checking account
#5389 [19:14] * Tyler [Tyler@notlogged] has quit. (Client Quit)
#5390 [19:14] <meg343> yes it says minecraft under my games
#5391 [19:14] <Extreme> Kryptic_Soul_, If you are reinstalling Java, remove EVERY version of Java and install it from:
#5392 [19:15] <Extreme> ??> Kryptic_Soul_ java
#5393 [19:15] <VoxelHead> Kryptic_Soul_: You can get Java 7 for most common platforms here: http://java.com/en/download/manual.jsp
#5394 [19:15] <VoxelHead> Kryptic_Soul_: If your platform is not listed here, see ?? java/1.7/all for a full list of builds for Java 7.
#5395 [19:15] <tyteen4a03> Kryptic_Soul_, uninstall both
#5396 [19:15] * dereck [dereck@notlogged] has joined #minecrafthelp
#5397 [19:15] <tyteen4a03> Kryptic_Soul_, then get 64bit only
#5398 [19:15] <Kryptic_Soul_> ok so java 7 update 45 and java 7update 45 (65-bit)?
#5399 [19:15] <Kryptic_Soul_> ok
#5400 [19:15] * Tarotaur [Tarotaur@notlogged] has joined #minecrafthelp
#5401 [19:16] <dereck> if i buy minecraft i will get online game too
#5402 [19:16] * Ascor [Ascor@notlogged] has joined #minecrafthelp
#5403 [19:16] * Kryptic_Soul [Kryptic_Soul@notlogged] has quit. (Ping timeout: 202 seconds)
#5404 [19:16] <hejmeddig> voxelhead now i copyed all of the text and i have sended it into the page that you just linked.. What now? :)
#5405 [19:16] <Extreme> dereck, There is only one Minecraft game.
#5406 [19:17] <Extreme> dereck, If you mean will you be able to play the full game, yes.
#5407 [19:17] <Tarotaur> Hello, I'm having a problem with the launcher not starting the game, I have tried it with java 6 and now 7, and I'm not sure what to do about the latest error.
#5408 [19:17] <Extreme> Tarotaur, and what is the error?
#5409 [19:17] * snowprincess1 [snowprincess1@notlogged] has quit. (Ping timeout: 202 seconds)
#5410 [19:17] <hejmeddig> tarotaur i got the same problem.
#5411 [19:18] <dereck> like multiplayer
#5412 [19:18] <meg343> it says minecraft so it knows i paid for it
#5413 [19:18] <Extreme> hejmeddig, Give us the link.
#5414 [19:18] <Tarotaur> Extreme, Coulnd't unpack natives
#5415 [19:18] <Extreme> ??> Tarotaur devconsole
#5416 [19:18] <VoxelHead> Tarotaur: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#5417 [19:18] <VoxelHead> Tarotaur: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#5418 [19:18] <hejmeddig> the link for what`?
#5419 [19:18] * sam___ [sam___@notlogged] has joined #minecrafthelp
#5420 [19:18] <chelle> i dont think it asked me for an email when i purchased it the only thing it did afterwards was download and install and i know i have paid for it because it has already came out of my checking account
#5421 [19:18] <Extreme> hejmeddig, The link to what VoxelHead asked for.
#5422 [19:18] <dereck> like multiplayer
#5423 [19:19] <Extreme> ??> hejmeddig devconsole
#5424 [19:19] <VoxelHead> hejmeddig: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#5425 [19:19] <VoxelHead> hejmeddig: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#5426 [19:19] <Extreme> dereck, Yes.
#5427 [19:19] <Wug> it definitely asked for an email chelle, you cannot purchase premium status without an account and you cannot register an account without an email
#5428 [19:19] <hejmeddig> i have already paste the text..
#5429 [19:19] <Tarotaur> Here is the link to my devconsole output: https://gist.github.com/anonymous/94f647390baa384e7e15
#5430 [19:19] <Wug> hejmeddig: then send us the link to it, we don't review every gist that's ever posted.
#5431 [19:19] * Kryptic_Soul [Kryptic_Soul@notlogged] has joined #minecrafthelp
#5432 [19:19] <Kryptic_Soul> ok I installed it
#5433 [19:20] <hejmeddig> https://gist.github.com/anonymous/77d43140cf448dd11dc6
#5434 [19:20] <jayjay> THAK U EXTREME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! AND VOXEL BAND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#5435 [19:20] * gbBackstabber [gbBackstabber@notlogged] has joined #minecrafthelp
#5436 [19:20] <Kryptic_Soul> where should I place it now?
#5437 [19:20] <Extreme> jayjay, No problem.
#5438 [19:20] * Kryptic_Soul__ [Kryptic_Soul__@notlogged] has joined #minecrafthelp
#5439 [19:20] <jayjay> ;)
#5440 [19:20] <dereck> and have do i put ip sever [http://crewniverse.com] so i can play
#5441 [19:20] * chelle [chelle@notlogged] has quit. (Quit: Web client closed)
#5442 [19:20] * Ascor [Ascor@notlogged] has quit. (Ping timeout: 186 seconds)
#5443 [19:20] <Kryptic_Soul__> Where should I place the java file?
#5444 [19:20] <Wug> Grum: I don't suppose you're still there? can you take a look at Tarotaur's devconsole?
#5445 [19:20] * Kryptic_Soul_ [Kryptic_Soul_@notlogged] has quit. (Ping timeout: 202 seconds)
#5446 [19:21] <Extreme> ??> hejmeddig win/dxdiag/bat
#5447 [19:21] <VoxelHead> hejmeddig: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on https://gist.github.com. Copy the URL you are sent to, and paste it to us.
#5448 [19:21] <VoxelHead> hejmeddig: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#5449 [19:21] <Wug> Kryptic_Soul__: what "java file"?
#5450 [19:21] <Wug> if you mean the java installer, just run it, and it will install java.
#5451 [19:21] * Kryptic_Soul_ [Kryptic_Soul_@notlogged] has joined #minecrafthelp
#5452 [19:21] <meg343> what should i do now?
#5453 [19:21] <sam___> When I bought minecraft nothing came out of my bank account but the username was accepted although i can't use the same username even though it was never processed?
#5454 [19:21] <Kryptic_Soul_> why do I keep getting disconnected?
#5455 [19:21] <gbBackstabber> I created a MC account, and can't login. It is not taking password, and email address is not found. Email address may have been wrong when creating account.
#5456 [19:21] <dereck> and have do i put ip sever [http://crewniverse.com] so i can play online
#5457 [19:21] <Wug> Kryptic_Soul_: I don't know. are you refreshing the page or something
#5458 [19:22] <Extreme> dereck, What is your username?
#5459 [19:22] <Wug> all of your old connections are still here
#5460 [19:22] * sam___ [sam___@notlogged] has quit. (Client Quit)
#5461 [19:22] * Kryptic_Soul___ [Kryptic_Soul___@notlogged] has joined #minecrafthelp
#5462 [19:22] <Kryptic_Soul___> Im not
#5463 [19:22] <dereck> i do not have a username
#5464 [19:22] <Kryptic_Soul___> it just shows a message
#5465 [19:22] <Extreme> dereck, Then did you not buy the game?
#5466 [19:22] <Kryptic_Soul___> ok it seems ok now
#5467 [19:23] <Extreme> ??> Tarotaur teamviewer
#5468 [19:23] <Kryptic_Soul___> where should I place the downloaded java file?
#5469 [19:23] <VoxelHead> Tarotaur: Teamviewer is a remote access software, which enables other people to, with your permission, access your computer remotely and attempt to perform troubleshooting and diagnostics.
#5470 [19:23] <VoxelHead> Tarotaur: Teamviewer's website is here: http://www.teamviewer.com/en/index.aspx
#5471 [19:23] <Wug> Kryptic_Soul___: perhaps you should try a different browser
#5472 [19:23] * fazeopsking [fazeopsking@notlogged] has joined #minecrafthelp
#5473 [19:23] <dereck> no but need to know how to put ip sever on minecraft
#5474 [19:23] * nick [nick@notlogged] has joined #minecrafthelp
#5475 [19:23] <Wug> Kryptic_Soul___: if you mean the java installer, just run it, and it will install java.
#5476 [19:23] <Kryptic_Soul___> i think its ok now
#5477 [19:23] <Kryptic_Soul___> ok
#5478 [19:23] * Kryptic_Soul [Kryptic_Soul@notlogged] has quit. (Ping timeout: 202 seconds)
#5479 [19:23] <hejmeddig> https://gist.github.com/anonymous/3046ea6398cf106c8139
#5480 [19:23] * nick is now known as Guest17236
#5481 [19:24] <Kryptic_Soul___> you are grumm on sethblings video arent you?
#5482 [19:24] <Guest17236> why cant i log in this game
#5483 [19:24] <dereck> no but need to know how to put ip sever on minecraft
#5484 [19:24] <meg343> what should i do?
#5485 [19:24] <Extreme> Guest17236, Well, why can't you?
#5486 [19:24] <fazeopsking> i need to get help my loginon minecraft its ting the play the demo but when i the game it was the full version
#5487 [19:24] * Kryptic_Soul__ [Kryptic_Soul__@notlogged] has quit. (Ping timeout: 202 seconds)
#5488 [19:24] <Extreme> hejmeddig, Download and install the Latest beta driver from here; http://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064
#5489 [19:24] <Guest17236> you tell me eveytime i try to it doesnt recognize my username for some reason
#5490 [19:24] <Kryptic_Soul___> could you give me another tutorial on how to make a server because Ithink im doing it wrong
#5491 [19:25] <dereck> no but need to know how to put ip sever on minecraft
#5492 [19:25] * Kryptic_Soul_ [Kryptic_Soul_@notlogged] has quit. (Ping timeout: 202 seconds)
#5493 [19:25] <Extreme> Guest17236, Then you are not logging in with your correct EMAIL and PASSWORD.
#5494 [19:25] <Kryptic_Soul___> Id like to make a bukkit server but ithink im doing it wrong
#5495 [19:25] <Guest17236> yes i am and have this issue evertime i try to log in
#5496 [19:25] <Extreme> ??> Kyled1986 mods/short
#5497 [19:25] <VoxelHead> Kyled1986: We do not support mods. For help, try google. For bukkit, ask in #bukkit by typing "/join #bukkit"
#5498 [19:25] <fazeopsking> is there a way to fix my login
#5499 [19:25] <dereck> no but need to know how to put ip sever on minecraft
#5500 [19:26] <Extreme> fazeopsking, What is your username?
#5501 [19:26] * sirlukew16 [sirlukew16@notlogged] has joined #minecrafthelp
#5502 [19:26] <Extreme> dereck, You need to buy the game first.
#5503 [19:26] <fazeopsking> fazeopsking
#5504 [19:26] <Guest17236> firehazard719
#5505 [19:26] <meg343> hello?
#5506 [19:26] * yvette [yvette@notlogged] has joined #minecrafthelp
#5507 [19:26] <dereck> ok thank you bye
#5508 [19:26] * dereck [dereck@notlogged] has quit. (Quit: Web client closed)
#5509 [19:26] <Extreme> fazeopsking, Then you aren't logging in with your EMAIL and PASSWORD.
#5510 [19:26] <Guest17236> hello can someone help me please
#5511 [19:26] <yvette> hello
#5512 [19:26] <Extreme> ??> fazeopsking account/demo-only
#5513 [19:26] <VoxelHead> fazeopsking: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#5514 [19:27] * John_ [John_@notlogged] has quit. (Ping timeout: 202 seconds)
#5515 [19:27] <meg343> im not sure what to do now
#5516 [19:27] <yvette> whats the customer service number
#5517 [19:27] * Franco_7980 [Franco_7980@notlogged] has joined #minecrafthelp
#5518 [19:27] <fazeopsking> i did it say player and play the demo i have the full verison though
#5519 [19:27] * Kryptic_Soul [Kryptic_Soul@notlogged] has joined #minecrafthelp
#5520 [19:27] <sirlukew16> I bought the game all ready and when I tryed to download it it would only let me play the demo
#5521 [19:27] <Guest17236> someone please give me a number to call to get this fixed
#5522 [19:27] <sirlukew16> not the reall game
#5523 [19:27] <Extreme> yvette: There is none.
#5524 [19:27] <Kryptic_Soul> steps to make a bukkit server?
#5525 [19:27] <Franco_7980> Hi my problem is that i have lows FPS with optifine what i can do ???????
#5526 [19:28] * jocob30 [jocob30@notlogged] has quit. (Quit: Web client closed)
#5527 [19:28] <Kryptic_Soul> i think im doing it wrong
#5528 [19:28] * Kryptic_Soul_ [Kryptic_Soul_@notlogged] has joined #minecrafthelp
#5529 [19:28] <Extreme> Kryptic_Soul___: Get a better network connection.
#5530 [19:28] <Extreme> Kryptic_Soul_: Also, we don't support mods.
#5531 [19:29] <hejmeddig> and what after i downloadded the latest beta driver?
#5532 [19:29] <Franco_7980> Hi my problem is that i have lows FPS ???
#5533 [19:29] * VoxelHead kicked Kryptic_Soul___ from #minecrafthelp (Reason: ryptic_Soul___ :Banned)
#5534 [19:29] * VoxelHead kicked Kryptic_Soul from #minecrafthelp (Reason: ryptic_Soul :Banned)
#5535 [19:29] * VoxelHead kicked Kryptic_Soul_ from #minecrafthelp (Reason: ryptic_Soul_ :Banned)
#5536 [19:29] <sirlukew16> how do you get the game to download
#5537 [19:30] * Mokertje [Mokertje@notlogged] has joined #minecrafthelp
#5538 [19:30] <Mokertje> HELP
#5539 [19:30] <Morrolan> What with?
#5540 [19:30] <Mokertje> I FORGOT MY PASSWORD !!
#5541 [19:30] <meg343> i need help im not sure what to do
#5542 [19:30] <Wug> Mokertje: reset it
#5543 [19:30] <Franco_7980> Hi my problem is that i have lows FPS ??? WHAT I CAN DOOOOOOOOOOOOO ????????????????????????
#5544 [19:30] <Morrolan> Mokertje: You can reset it here: https://account.mojang.com/password
#5545 [19:30] <fazeopsking> voxelhead what do i do
#5546 [19:30] <Morrolan> You'll be sent an e-mail with further instructions.
#5547 [19:30] <Mokertje> i know but
#5548 [19:30] * Kryptic_Soul_ [Kryptic_Soul_@notlogged] has joined #minecrafthelp
#5549 [19:30] <Mokertje> i had different emails
#5550 [19:30] <Mokertje> i forgot !!
#5551 [19:30] <Morrolan> Franco_7980: Try turning down graphics settings and view distance.
#5552 [19:31] <Morrolan> Mokertje: Check them all?
#5553 [19:31] <sirlukew16> i need help
#5554 [19:31] <Tarotaur> Extreme, I have teamviewer opened up, let me know what you'd have me do next.
#5555 [19:31] <Kryptic_Soul_> im going to try to doit again
#5556 [19:31] <Mokertje> i tried !
#5557 [19:31] <Morrolan> Mokertje: Then you can change the associated e-mail via this form: https://account.mojang.com/changeemail/request
#5558 [19:31] <sirlukew16> help
#5559 [19:31] <Morrolan> You'll have to answer those security questions which you defined when creating the account.
#5560 [19:31] <Franco_7980> i turn down all of graphics but i have the same lag
#5561 [19:31] <Morrolan> sirlukew16: Yes?
#5562 [19:31] <Kryptic_Soul_> where could i get the 1.6.4 exe minecraftserver file?
#5563 [19:31] <Extreme> ??> Tarotaur teamviewer/sendinfo
#5564 [19:31] <VoxelHead> Tarotaur: After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here: /msg <helper name> <teamviewer ID> <teamviewer password>
#5565 [19:32] * bilbo [bilbo@notlogged] has joined #minecrafthelp
#5566 [19:32] <Morrolan> Kryptic_Soul_: I'd take the URL of the current download, and replace 1.7.4 with 1.6.4
#5567 [19:32] <sirlukew16> i can't get the game to download i need help
#5568 [19:32] <Morrolan> Worth a shot.
#5569 [19:32] <Morrolan> sirlukew16: Where are you stuck at?
#5570 [19:32] <Franco_7980> i turn down all of graphics but i have the same lag
#5571 [19:32] <hejmeddig> after i downloaded the latest beta driver - what do i do next?
#5572 [19:32] <Kryptic_Soul_> so you just rename it?
#5573 [19:33] <Wug> hejmeddig: install it?
#5574 [19:33] <Mokertje> Can you guys see my email ?
#5575 [19:33] <Mokertje> i know it started with the k
#5576 [19:33] <Morrolan> Kryptic_Soul_: No. The download of the current .exe is https://s3.amazonaws.com/Minecraft.Download/versions/1.7.4/minecraft_server.1.7.4.exe - replace 1.7.4 with 1.6.4 in there.
#5577 [19:33] <Wug> Mokertje: no we can't.
#5578 [19:33] <bilbo> can i change my username?
#5579 [19:33] <Morrolan> bilbo: Not yet, no. It's a planned feature, but no ETA.
#5580 [19:33] <sirlukew16> morrolan: i bought the game but it wont download
#5581 [19:33] <Mokertje> is there another way to contact mojang live ???
#5582 [19:33] <Wug> bilbo: not currently. why?
#5583 [19:33] <Morrolan> sirlukew16: What happens when you attempt to download it?
#5584 [19:33] * Fanatico [Fanatico@notlogged] has joined #minecrafthelp
#5585 [19:33] <Franco_7980> HEY
#5586 [19:33] <Franco_7980> i turn down all of graphics but i have the same lag
#5587 [19:33] <Wug> Mokertje: for a password reset? why can't you just reset it via the reset system?
#5588 [19:34] <Franco_7980> WHAT I HAVE TO DO NOW
#5589 [19:34] <Morrolan> Franco_7980: Then there's two possibilities. Either you will have to update your drivers, or your machine can not handle it.
#5590 [19:34] <bilbo> well this server that i would like to go on wont let me go on it because my username is too long
#5591 [19:34] * Kryptic_Soul [Kryptic_Soul@notlogged] has joined #minecrafthelp
#5592 [19:34] <meg343> can somebody help me
#5593 [19:34] * fazeopsking [fazeopsking@notlogged] has quit. (Ping timeout: 202 seconds)
#5594 [19:34] <Wug> Franco_7980: OR, do you only have 32 bit java?
#5595 [19:34] * Fanatico [Fanatico@notlogged] has quit. (Client Quit)
#5596 [19:34] <Kryptic_Soul> ok so do i just change the name of the link?
#5597 [19:34] <sirlukew16> morrolan: it opens a window to let me play but it will only let me play the demo
#5598 [19:34] <meg343> hello??
#5599 [19:34] <Wug> if you do, you should install 64 bit java, which runs minecraft better than 32 bit
#5600 [19:34] * fazeopsking [fazeopsking@notlogged] has joined #minecrafthelp
#5601 [19:34] <Wug> ??> meg343 ask
#5602 [19:34] <VoxelHead> meg343: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#5603 [19:34] <VoxelHead> meg343: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#5604 [19:35] <Franco_7980> i have 64 bit java
#5605 [19:35] <Morrolan> sirlukew16: When you sign in to https://account.mojang.com/me do you see Minecraft listed under "My Games"?
#5606 [19:35] <Wug> sirlukew16: that would indicate you're logging into the wrong account
#5607 [19:35] * Jerry [Jerry@notlogged] has joined #minecrafthelp
#5608 [19:35] * jayjay [jayjay@notlogged] has quit. (Ping timeout: 202 seconds)
#5609 [19:35] <Wug> Franco_7980: you might be out of luck then
#5610 [19:35] <meg343> i cannot join any multiplayer servers or change my skin, how do i fix this?
#5611 [19:35] <Mokertje> its not just the password.. i forgot the email and password i was the hole time logged in, in the launcher. then i accidently logged of from my mc launcher and it was sooo long ago that i rememberd it barely....
#5612 [19:35] * gbBackstabber [gbBackstabber@notlogged] has quit. (Quit: Web client closed)
#5613 [19:35] <Morrolan> sirlukew16: It should look similar to this: http://i.imgur.com/ySNIi0V.png
#5614 [19:36] <Tarotaur> It keeps saying no such nick/channel: <Extreme>, I did it in the exact format I was shown
#5615 [19:36] <fazeopsking> i need help finding my login cause when i use my email it says player
#5616 [19:36] <Kryptic_Soul> ok so do i just change the name of the link?
#5617 [19:36] <Extreme> Tarotaur, /msg Extreme <id> <pass>
#5618 [19:36] * yvette [yvette@notlogged] has quit. (Quit: Web client closed)
#5619 [19:36] <Kryptic_Soul> ok so do i just change the name of the link?
#5620 [19:36] <sirlukew16> morrolan: it does
#5621 [19:36] <Wug> ??> mokertje web/retrievename
#5622 [19:36] <Franco_7980> and you can not recommend me to download something for my problem
#5623 [19:36] <VoxelHead> mokertje: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#5624 [19:36] * Kryptic_Soul_ [Kryptic_Soul_@notlogged] has quit. (Ping timeout: 202 seconds)
#5625 [19:36] <bilbo> what could i do about changing my username or something along those lines?
#5626 [19:37] <Mokertje> my mc name is Mokertje
#5627 [19:37] <fazeopsking> can a staff write back
#5628 [19:37] <Morrolan> Kryptic_Soul: Yes, like this: https://s3.amazonaws.com/Minecraft.Download/versions/1.6.4/minecraft_server.1.6.4.exe
#5629 [19:37] * McLovin [McLovin@notlogged] has joined #minecrafthelp
#5630 [19:37] <Morrolan> Kryptic_Soul: This trick works for any recent version.
#5631 [19:37] <Franco_7980> and you can not recommend me to download something for my problem pleace
#5632 [19:37] <Wug> Mokertje: you can use that page to guess email addresses. Each time you guess, it will send an email to the email address you specify and list all of the minecraft accounts registered to it, so keep trying until you find your minecraft username
#5633 [19:37] <McLovin> My minecraft won't load, any suggestions?
#5634 [19:37] <Morrolan> bilbo: In urgent cases one could contact Mojang's support.
#5635 [19:37] <hejmeddig> what do i do after the install? just run the game or?
#5636 [19:37] <Morrolan> hejmeddig: Yep.
#5637 [19:37] <bilbo> okay thankyou
#5638 [19:38] * bilbo [bilbo@notlogged] has quit. (Quit: Web client closed)
#5639 [19:38] * McLovin [McLovin@notlogged] has quit. (Client Quit)
#5640 [19:38] <Wug> Mokertje: we do not have the ability to find the email address attached to an account, and mojang does not provide this info upon request either
#5641 [19:38] <Jerry> I just purchased Minecraft for my son but put his wrong email address as his sign in....So i wont be able to enter that email address to get the code we need....I cant change the email address either because it sends how 2 do it 2 the email that doesnt exist or is possibly owened by someone else....Hatre 2 lose my $28 & my son not get the game....
#5642 [19:38] <sirlukew16> morrolan: i did and it does
#5643 [19:38] <Franco_7980> and you can not recommend me to download something for my problem pleace
#5644 [19:38] * Kryptic_Soul_ [Kryptic_Soul_@notlogged] has joined #minecrafthelp
#5645 [19:38] <Wug> ??> Jerry mojang/email
#5646 [19:38] <VoxelHead> Jerry: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#5647 [19:39] <Morrolan> sirlukew16: Then make sure that you sign into the launcher (the program which you download from www.minecraft.net/download) with the same e-mail address and password.
#5648 [19:39] <Kryptic_Soul_> ok i downloadedit now for bukkit should i just download that aswell?
#5649 [19:39] <Wug> Jerry: if it's an obvious typo, just email them about it and they'll correct it
#5650 [19:39] <Kryptic_Soul_> or should I open it first?
#5651 [19:39] <Morrolan> Kryptic_Soul: No, Bukkit is a different download. You'll find instructions on its Wiki, check www.bukkit.org
#5652 [19:39] <Franco_7980> and you can not recommend me to download something for my problem ?????????????????????????????? pleace help me
#5653 [19:39] <Wug> Kryptic_Soul_: we don't support bukkit here. ask in #bukkit if you're curious
#5654 [19:39] <Morrolan> Franco_7980: Patience, in god's name. As you might have noticed, it's quite busy.
#5655 [19:39] * pizza [pizza@notlogged] has joined #minecrafthelp
#5656 [19:39] <Kryptic_Soul_> ok sorry
#5657 [19:40] <Wug> Franco_7980: you can't download all of your problems away unfortunately
#5658 [19:40] <Morrolan> Franco_7980: If you supply us with a DxDiag, we can tell you whether a driver update might help.
#5659 [19:40] * Kryptic_Soul [Kryptic_Soul@notlogged] has quit. (Ping timeout: 202 seconds)
#5660 [19:40] <Morrolan> ??> Franco_7980 win/dxdiag
#5661 [19:40] <VoxelHead> Franco_7980: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#5662 [19:40] <VoxelHead> Franco_7980: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#5663 [19:40] <Kryptic_Soul_> thank you and MERRY LATE CHRISTMAS!
#5664 [19:40] <Wug> if your hardware isn't up to it, that's the plain and simple truth of it
#5665 [19:40] <Morrolan> Follow VoxelHead's instructions to do so.
#5666 [19:40] <Jerry> Thank u Ill try that i left some #'s out of the his email address
#5667 [19:40] <pizza> if i delete my account can i make a new one?
#5668 [19:41] <Wug> pizza: you could, but you would need to re-purchase premium status
#5669 [19:41] * Symbolic [Symbolic@notlogged] has quit. (Ping timeout: 380 seconds)
#5670 [19:41] <Wug> pizza: why?
#5671 [19:41] * Xearth77 [Xearth77@notlogged] has joined #minecrafthelp
#5672 [19:41] <sirlukew16> morrolan: i went to the page you linked me to and did the same but minecraft 1.3.7 come up and is only leting me play the demo
#5673 [19:41] <pizza> i was trying to login to a server that wont let me get in because of my username
#5674 [19:41] <Xearth77> español alguien?
#5675 [19:41] <Wug> sirlukew16: Morrolan's going to bed so I'll pick up
#5676 [19:41] <Franco_7980> THANKS I WILL TRY :)
#5677 [19:41] <Xearth77> algie quehablespaño?
#5678 [19:41] <Wug> ??> Xearth77 lang/es
#5679 [19:41] <VoxelHead> Xearth77: S�lo hablamos Ingl�s aqu�. Sin embargo, puede, si lo desea, trate de usar una m�quina traductora, como http://translate.google.com/
#5680 [19:41] * whatasplat [whatasplat@notlogged] has joined #minecrafthelp
#5681 [19:42] <Wug> pizza: email mojang about it
#5682 [19:42] <pizza> okay
#5683 [19:42] <sirlukew16> ]wug: okay i need help downloading the game to my computer4
#5684 [19:42] <Wug> ??> pizza mojang/email
#5685 [19:42] <VoxelHead> pizza: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#5686 [19:42] <pizza> do u want my eamil?
#5687 [19:42] <fazeopsking> where can i find my username for thelaucnher and my password
#5688 [19:42] <Wug> sirlukew16: I believe your issue was that it's forcing you to play demo mode?
#5689 [19:42] * MarshmallowMage [MarshmallowMage@notlogged] has joined #minecrafthelp
#5690 [19:43] <Wug> fazeopsking: the username is the email address you registered your account to
#5691 [19:43] * Franco_7980 [Franco_7980@notlogged] has quit. (Quit: Web client closed)
#5692 [19:43] <Wug> the password is whatever you chose your password to be
#5693 [19:43] <sirlukew16> wug: so what exactlly does that mean
#5694 [19:43] <Wug> fazeopsking: it's the same login credentials as on mojang.com
#5695 [19:43] <fazeopsking> yeah but i tpye it in it log me in as a player and told me to play demo
#5696 [19:44] <Wug> sirlukew16: 99% of the time when we see that happen, it's because people have more than one account and are signing in with the wrong one
#5697 [19:44] <Xearth77> I have a problem to buy premium minecraft tells me error
#5698 [19:44] <MarshmallowMage> So I've purchased Minecraft, downloaded it, and played it, but when I log onto minecraft.net it won't let me change my skin. Instead the website tells me to purchase the game, which I've already done.
#5699 [19:44] <sirlukew16> no it is all the same as i bout it on
#5700 [19:44] * ronknez [ronknez@notlogged] has joined #minecrafthelp
#5701 [19:44] <Wug> if you purchased minecraft on another account, it will have gotten a purchase confirmation email
#5702 [19:44] <Wug> so search your other email addresses for that email. once you find it, use that email address to try to login
#5703 [19:45] <sirlukew16> wug: i was using the same one as i bought it under
#5704 [19:45] <Wug> Xearth77: what error message do you get?
#5705 [19:45] <meg343> can somebody help me, i cannot connect to servers and i cannot change my skin
#5706 [19:45] <MarshmallowMage> So I have to confirm my purchase after already having received the email?
#5707 [19:45] <Wug> MarshmallowMage: what's your in-game name/
#5708 [19:45] <Wug> ?
#5709 [19:45] <Xearth77> waiting
#5710 [19:45] * whatasplat [whatasplat@notlogged] has quit. (Ping timeout: 202 seconds)
#5711 [19:45] <MarshmallowMage> MarshmallowMage
#5712 [19:45] <fazeopsking> cause i need my login for the launcher for minecraft so i can use technic
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#5714 [19:46] * Lane [Lane@notlogged] has joined #minecrafthelp
#5715 [19:46] <sirlukew16> meg343: you have to spacificly ask for one to help you
#5716 [19:46] * Kleenx [Kleenx@notlogged] has quit. (Quit: Web client closed)
#5717 [19:46] <MarshmallowMage> Wug: MarshmallowMage
#5718 [19:46] * giovanp [giovanp@notlogged] has joined #minecrafthelp
#5719 [19:46] <fazeopsking> is there a number or a email to send to you guys
#5720 [19:46] <ronknez> I have donwloaded and run minecraft installer, when I hit play, I get an error message
#5721 [19:46] <Wug> .paid MarshmallowMage
#5722 [19:46] <Syer> Wug: The user "MarshmallowMage" is premium
#5723 [19:47] * hejmeddig [hejmeddig@notlogged] has quit. (Ping timeout: 202 seconds)
#5724 [19:47] <Wug> ?? mojang/email
#5725 [19:47] <VoxelHead> mojang/email: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#5726 [19:47] <giovanp> I seem to have made an account with the incorrect email.
#5727 [19:47] <Wug> everyone having login issues, use this link ^
#5728 [19:47] <sirlukew16> wug: i'm using the same login info as the account i bought the game under
#5729 [19:47] <MarshmallowMage> Thank you
#5730 [19:47] <Xearth77> when intent cmprar minecraft premium tells me error: Unable to complete transaction, make sure credit card details are correct and try again. If problem Persists please come back and try later.
#5731 [19:47] <Wug> giovanp: if you haven't purchased minecraft already, just reregister with the correct email
#5732 [19:47] <meg343> i cannot connect to any multiplayer server, it keeps saying "error occurred while contacting login servers, are they down?" and im not sure what to do about it
#5733 [19:47] <fazeopsking> is there a number
#5734 [19:47] <Xearth77> when tried to buy minecraft premium tells me error: Unable to complete transaction, make sure credit card details are correct and try again. If problem Persists please come back and try later.
#5735 [19:48] <Wug> Xearth77: contact your credit card provider
#5736 [19:48] <giovanp> I have already bought the game, but I used the wrong email.
#5737 [19:48] <Xearth77> ok
#5738 [19:48] <Wug> they may be blocking the transaction as an automated attempt to prevent credit card fraud (international purchases often trip such protection)
#5739 [19:48] <fazeopsking> can you guys send a email of my login
#5740 [19:48] <Mokertje> All i need to know is my email !!!! if i have that right, i can change the password not a big deal !!!
#5741 [19:48] <Wug> ??> giovanp email/mojang
#5742 [19:48] <fazeopsking> so i can use my login name its fazeopskig
#5743 [19:48] <Wug> Mokertje: check your various email addresses
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#5746 [19:49] <meg343> can somebody answer my question
#5747 [19:49] * MarshmallowMage [MarshmallowMage@notlogged] has quit. (Quit: Web client closed)
#5748 [19:49] <Wug> fazeopsking: it's whatever you use on mojang.com
#5749 [19:49] <Wug> your in-game name is NOT your login username
#5750 [19:49] <fazeopsking> for my login on th lancher
#5751 [19:50] <Mokertje> it was registered on killerbeats@live.nl but i had more than that email !! i had one with the z , double zz , s , double ss
#5752 [19:50] * sirlukew16 [sirlukew16@notlogged] has quit. (Quit: Web client closed)
#5753 [19:50] <Mokertje> so i dont know what the email is !
#5754 [19:50] <fazeopsking> can you guys send me a email at goofy00195@yahoo.com with my info
#5755 [19:50] <Wug> meg343: that error is usually transient because of how mojang hosts its various web services. try again tomorrow morning
#5756 [19:50] <Wug> fazeopsking: no
#5757 [19:51] <Wug> fazeopsking: can you login on mojang.com?
#5758 [19:51] <Wug> Mokertje: login to all of your emails then
#5759 [19:51] <meg343> would it be a server problem because all my multiplayer servers are like that right now and my friend can log into the servers just fine
#5760 [19:51] <Mokertje> i am trying but i forgot a few of them !
#5761 [19:51] <fazeopsking> yeah but when i use the login from there for the launcher it says play dem and player
#5762 [19:52] <Wug> meg343: it's usually a regional problem. chances are it will go away on its own sometime in the next day
#5763 [19:52] <peefrimgar05> have the same prob as giovanp.
#5764 [19:52] <Wug> ??> fazeopsking mojang/email
#5765 [19:52] <meg343> oh okay because i also cannot change my skin from steve and i just bought this account about 3 days ago
#5766 [19:52] <fazeopsking> so just give it a day but what if it dont work
#5767 [19:52] <VoxelHead> fazeopsking: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
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#5769 [19:52] * masterminercj [masterminercj@notlogged] has joined #minecrafthelp
#5770 [19:52] <Wug> peefrimgar05: email mojang
#5771 [19:53] <Wug> use that link
#5772 [19:53] <fazeopsking> ok
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#5775 [19:54] <meg343> why wont my skin change?
#5776 [19:54] <giovanp> I have purchased the game. However, for the email, I put alivagio@hpotmail.com instead of alivagio@hotmail.com. There was a typo.
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#5780 [19:55] * Tarotaur [Tarotaur@notlogged] has quit. (Ping timeout: 202 seconds)
#5781 [19:55] <Luci> i cant get into my minecraft to play the actual game. whenever i press play in the launcher the window goes away then comes back but its still the launcher. i dont really know what to do.
#5782 [19:55] <Wug> giovanp: I saw your message the first time and instructed you to email mojang about it
#5783 [19:56] <Wug> meg343: what is your idn
#5784 [19:56] <Wug> ign*
#5785 [19:56] <meg343> Sweets29
#5786 [19:56] <fazeopsking> email mojang now or wait
#5787 [19:56] <Kryptic_Soul_> I have had this problem how can itget fixxed? http://i.imgur.com/fRBwLIf.png
#5788 [19:56] * Garrett [Garrett@notlogged] has joined #minecrafthelp
#5789 [19:56] <Wug> fazeopsking: email them now
#5790 [19:57] <Wug> Kryptic_Soul_: #bukkit
#5791 [19:57] <Kryptic_Soul_> ok sorry ithough you mightnow
#5792 [19:57] <Wug> meg343: since changing your skin, have you closed and reopened minecraft
#5793 [19:57] * JosephK [JosephK@notlogged] has quit. (Client Quit)
#5794 [19:57] <Wug> Kryptic_Soul_: we're really high traffic at the moment, so all off-topic stuff is being redirected elsewhere
#5795 [19:57] <meg343> ive done that and it hasnt been working for 2 days
#5796 [19:57] * Ellpeck [Ellpeck@notlogged] has joined #minecrafthelp
#5797 [19:58] * JosephK [JosephK@notlogged] has joined #minecrafthelp
#5798 [19:58] <Wug> (and it looks like im the only one here helping)
#5799 [19:58] <Wug> (and it looks like im the only one here helping)
#5800 [19:58] * Garrett [Garrett@notlogged] has left #minecrafthelp
#5801 [19:58] <fazeopsking> Transaction ID for the email do i have to put that cause my dad used his card to get the game
#5802 [19:58] <Wug> meg343: have you been trying the same skin over and over again? do any skins work?
#5803 [19:58] <Andrio> Luci, is there a crash report?
#5804 [19:58] <Tinaa53> where can i redownload the latest version of mincraft
#5805 [19:58] <meg343> no skins work
#5806 [19:58] * cowmilker [cowmilker@notlogged] has joined #minecrafthelp
#5807 [19:58] <Luci> i dont think so. where can i check that?
#5808 [19:58] <meg343> ive tried 3 or 4 of them and nothing
#5809 [19:58] <Andrio> ??> Luci devconsole
#5810 [19:58] <VoxelHead> Luci: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#5811 [19:58] <VoxelHead> Luci: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#5812 [19:58] <Ellpeck> Hey people. I have a really big problem. The thing is: I re-bought MC (For a new username) and made a new Mojang Account. It all worked fine but suddenly I couldn't log in and after like an hour I could again but it said that I hadn't bought the game even though I did
#5813 [19:58] <cowmilker> i cannot login to any servers
#5814 [19:59] <Wug> fazeopsking: if the email typo is obvious, they'll probably change it without the transaction id, so in that case just leave it blank
#5815 [19:59] <Wug> it normally gets emailed to you, but there are ways to get at it without having the email through your CC company's records
#5816 [19:59] <Wug> ??> fazeopsking transactionid
#5817 [19:59] <VoxelHead> fazeopsking: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#5818 [20:00] * Lane [Lane@notlogged] has quit. (Quit: Web client closed)
#5819 [20:00] <Wug> cowmilker: why not? what error message are you getting?
#5820 [20:00] <Luci> https://gist.github.com/anonymous/5a51e9e8ec7d20ca59eb
#5821 [20:00] <cowmilker> "Login Failed Username must not have more than 16 characters"
#5822 [20:00] <Tinaa53> hey hi help. I have downloaded it but it wont show up on my desktop or on my start list
#5823 [20:01] <meg343> where should i get my skin from because the ones ive tried havent worked and i just bought my account 3 days ago
#5824 [20:01] <Wug> Ellpeck: what username did you use?
#5825 [20:01] <Ellpeck> Ellpeck
#5826 [20:01] <Wug> ??> cowmilker email/mojang
#5827 [20:01] <Wug> ??> cowmilker mojang/email
#5828 [20:01] <VoxelHead> cowmilker: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#5829 [20:01] <Wug> .paid Ellpeck
#5830 [20:01] <Syer> Wug: The user "Ellpeck" is premium
#5831 [20:01] <cowmilker> okay thankyou
#5832 [20:01] <Ellpeck> What now?
#5833 [20:01] * cowmilker [cowmilker@notlogged] has quit. (Client Quit)
#5834 [20:02] <Wug> Ellpeck: the username is listed as premium. did you make a typo when entering the email address?
#5835 [20:02] <Andrio> ??> Luci win/DXDiag/bat
#5836 [20:02] <VoxelHead> Luci: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents of that file on https://gist.github.com. Copy the URL you are sent to, and paste it to us.
#5837 [20:02] <VoxelHead> Luci: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#5838 [20:02] * felixster05 [felixster05@notlogged] has joined #minecrafthelp
#5839 [20:02] <Wug> that's been a big problem because of a recent change to registration
#5840 [20:02] <Ellpeck> No I didn't. I used the auto fill thing from my brower and double checked. It was right
#5841 [20:02] <Wug> Ellpeck: I suggest you also email mojang
#5842 [20:02] <Ellpeck> And the thing is that I could log in for a short time
#5843 [20:02] <Wug> we can't really do anything about account issues here
#5844 [20:02] <Tinaa53> help
#5845 [20:02] <Wug> you sure you're not just using the wrong email account?
#5846 [20:02] <Wug> ??> Tinaa53 ask
#5847 [20:02] <VoxelHead> Tinaa53: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#5848 [20:02] <VoxelHead> Tinaa53: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#5849 [20:03] <Ellpeck> Yes I am 100% sure
#5850 [20:03] <Ellpeck> Thanks anyway
#5851 [20:03] <Wug> Tinaa53: I guess you did and I missed it
#5852 [20:03] <fazeopsking> my dad is looking for it
#5853 [20:03] <Andrio> Tinaa53, run the launcher again. You can put that on your desktop if you want.
#5854 [20:03] <meg343> every skin isnt working
#5855 [20:03] * greg [greg@notlogged] has joined #minecrafthelp
#5856 [20:03] <Ellpeck> Is there any way I can log in without my Mojang Account but with Ellpeck?
#5857 [20:03] * PuppeyM0nster [PuppeyM0nster@notlogged] has joined #minecrafthelp
#5858 [20:03] <Wug> Tinaa53: the launcher is probably in your downloads folder, move it to your desktop
#5859 [20:03] * Dragon_Slayer_40 [Dragon_Slayer_40@notlogged] has joined #minecrafthelp
#5860 [20:04] <Wug> Ellpeck: nope, sorry
#5861 [20:04] <Wug> meg343: can you login to servers
#5862 [20:04] <meg343> i cannot log into multiplayer servers
#5863 [20:04] <PuppeyM0nster> hello ?
#5864 [20:04] * EJ [EJ@notlogged] has joined #minecrafthelp
#5865 [20:04] <Wug> meg343: what error message do you get?
#5866 [20:05] <Tinaa53> wug, hey hi help. I have downloaded minecraft but it wont show up on my desktop or on my start list
#5867 [20:05] <Tinaa53> wug, hey hi help. I have downloaded minecraft but it wont show up on my desktop or on my start list
#5868 [20:05] * greg [greg@notlogged] has left #minecrafthelp
#5869 [20:05] <Wug> Tinaa53: the launcher is probably in your downloads folder, move it to your desktop
#5870 [20:05] <Ellpeck> And BTW I can log in with my Launcher but then it just says "Play Demo". But I can not log in to MC.net or Mojang.com
#5871 [20:05] <meg343> "error occurred while contacting login servers, are they down?"
#5872 [20:05] * EJ [EJ@notlogged] has quit. (Client Quit)
#5873 [20:05] <Wug> meg343: never mind I asked thAT
#5874 [20:05] * felixster05 [felixster05@notlogged] has quit. (Ping timeout: 202 seconds)
#5875 [20:05] <Luci> nothing has poped up
#5876 [20:05] <Mokertje> God sake, i still dont know it !! i tried all emails i could remember but none of them was it! :(, im screwed....
#5877 [20:05] <Wug> Ellpeck: that sounds an awful lot like you're just logging in with the wrong email address
#5878 [20:06] <meg343> its okay, im just wondering if something is wrong with my account and i just dont know
#5879 [20:06] <Wug> literally 99% of the time this happens, it's that
#5880 [20:06] <Tinaa53> thanksssssssssssssssssssss
#5881 [20:06] <Wug> meg343: there are a lot of account issues right now but yours seems to be something else
#5882 [20:06] <Andrio> hmm
#5883 [20:06] <Dragon_Slayer_40> Created account, downloaded game, ran game and window opens with music but no picture...only a black screen and I don't know what's wrong.
#5884 [20:06] * Jay_ [Jay_@notlogged] has joined #minecrafthelp
#5885 [20:06] <Andrio> ??> Luci win/DXDiag
#5886 [20:06] <VoxelHead> Luci: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#5887 [20:06] <VoxelHead> Luci: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#5888 [20:06] <Ellpeck> Okay. So I'm gonna copy the Email Adress I'm using in the launcher and pasting it in my browser.
#5889 [20:06] * greg [greg@notlogged] has joined #minecrafthelp
#5890 [20:06] <meg343> what do you mean something else?
#5891 [20:06] <Wug> Dragon_Slayer_40: probably bad graphics drivers
#5892 [20:06] <Kryptic_Soul_> I cant make a server
#5893 [20:07] <Wug> Ellpeck: copying and pasting the wrong address won't help
#5894 [20:07] <Ellpeck> But why does it say play Demo even though it's premium?!
#5895 [20:07] <Wug> Kryptic_Soul_: you're using bukkit, which we don't support. ask in #bukkit
#5896 [20:07] * Dragon_Slayer_40 [Dragon_Slayer_40@notlogged] has quit. (Client Quit)
#5897 [20:07] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#5898 [20:07] <Wug> Ellpeck: if you're signing into the wrong account, it's not premium is it
#5899 [20:07] <Mokertje> God sake, i still dont know it !! i tried all emails i could remember but none of them was it! :(, im screwed....
#5900 [20:07] <Kryptic_Soul_> ok
#5901 [20:08] <Ellpeck> So you say that I'm signing into an account having the wrong email but knowing the password of that other account?!
#5902 [20:08] * Tarotaur [Tarotaur@notlogged] has joined #minecrafthelp
#5903 [20:08] <greg> when we went to sign back in it only showed the demo version available what do i do?
#5904 [20:08] <Wug> Ellpeck: lots of people create another account by accident on a second email address they have, then forget about it
#5905 [20:08] <Luci> im not sure i understand. when i opened the file nothing popped up. its just a blank page
#5906 [20:08] * Jaybird [Jaybird@notlogged] has joined #minecrafthelp
#5907 [20:08] <Wug> 99% of the time that's what's happening when what you're describing happens
#5908 [20:08] <Ellpeck> I made the account an hour ago, how should I FORGET about it?
#5909 [20:08] <meg343> why is my problem something else? :(
#5910 [20:09] <Wug> Ellpeck: i dont know. but please try your other email addresses
#5911 [20:09] * JosephK [JosephK@notlogged] has quit. (Quit: Web client closed)
#5912 [20:09] <Ellpeck> Can you not look up which Email is bound to the Ellpeck-Account or something?
#5913 [20:09] <Wug> meg343: there was a dns issue the other day, your issue might be a lingering part of that. It doesn't look like the same issues that others are having
#5914 [20:10] <Wug> Ellpeck: this is a community support channel. I already recommended you email mojang
#5915 [20:10] <meg343> does that affect the skin issue as well?
#5916 [20:10] * Ellpeck [Ellpeck@notlogged] has quit. (Quit: Web client closed)
#5917 [20:10] <Andrio> Luci... is the dxdiag window blank?
#5918 [20:10] <Jaybird> 3I can't seem to get Minecraft to actually install on our computer. Paid and downloaded .exe on Tuesday.
#5919 [20:10] <Luci> yes
#5920 [20:11] * peefrimgar05 [peefrimgar05@notlogged] has quit. (Ping timeout: 202 seconds)
#5921 [20:11] * sarahsss [sarahsss@notlogged] has joined #minecrafthelp
#5922 [20:11] <meg343> or is the skin issue something different
#5923 [20:11] <Wug> meg343: it potentially could
#5924 [20:11] <Wug> it would explain why you're unable to see your skin in game
#5925 [20:11] <Jaybird> When I run the exe it opens the launcher, but the game won't run.
#5926 [20:11] <meg343> well i hope so because my account is new
#5927 [20:11] <Mokertje> i still dont know it !! i tried all emails i could remember but none of them was it! :(, im screwed.... is there another way yet ????
#5928 [20:11] <Andrio> I've never heard of DXDiag doing that.
#5929 [20:11] <Wug> Jaybird: what happens when you try to play it
#5930 [20:11] <meg343> do i just wait now?
#5931 [20:11] * sarahsss [sarahsss@notlogged] has quit. (Client Quit)
#5932 [20:11] * ben [ben@notlogged] has joined #minecrafthelp
#5933 [20:11] <Wug> meg343: if you're still having issues after tomorrow, you should come back
#5934 [20:11] * Jay_ [Jay_@notlogged] has quit. (Ping timeout: 202 seconds)
#5935 [20:11] * PuppeyM0nster [PuppeyM0nster@notlogged] has quit. (Ping timeout: 202 seconds)
#5936 [20:11] * techno156 [techno156@notlogged] has joined #minecrafthelp
#5937 [20:11] <Wug> but in general issues of the type you're having go away on their own after a while
#5938 [20:11] <Luci> i dont know either . its literally just a blank page. there is nothing on there.
#5939 [20:12] <Wug> so yes, just wait
#5940 [20:12] * ben is now known as Guest38385
#5941 [20:12] <Jaybird> I get a blank screen that says Press E to see inventory ... then nothing.
#5942 [20:12] <Andrio> Luci, is the window with the Save all information button on it blank?
#5943 [20:12] <Wug> Luci: you're sure you're talking about dxdiag, and not the minecraft client?
#5944 [20:12] <meg343> okay ill come back tomorrow if it still persists, thanks you were very helpful :)
#5945 [20:12] * Guest38385 [Guest38385@notlogged] has quit. (Client Quit)
#5946 [20:12] <Wug> Jaybird: sounds like your graphics drivers might be outdated
#5947 [20:12] * Ignacio [Ignacio@notlogged] has joined #minecrafthelp
#5948 [20:13] <Wug> is this after you start a game? can you see the main menu?
#5949 [20:13] * Herb [Herb@notlogged] has joined #minecrafthelp
#5950 [20:13] * meg343 [meg343@notlogged] has quit. (Quit: Web client closed)
#5951 [20:13] <Jaybird> Forgive me ... is that different from the video card? I ran all the tests on that, and it checked out fine.
#5952 [20:14] <Wug> Jaybird: the graphics drivers are the software your computer uses to control the video card
#5953 [20:14] <techno156> ^
#5954 [20:14] * greg [greg@notlogged] has quit. (Quit: Web client closed)
#5955 [20:14] <Wug> which is a piece of hardware.
#5956 [20:14] * norfair00 [norfair00@notlogged] has joined #minecrafthelp
#5957 [20:14] <Herb> Wug 'ning, anything interesting happening, anth I can help with?
#5958 [20:14] <Luci> when i clicked the link it brought me to a blank page. i thought it was loading. my computer asked me to save and run the file i did. the window is still blank and when i click the saved file that i placed a little black window with green lettering pops up and say press any key to continue. so i do and nothing happens still.
#5959 [20:14] <Wug> outdated drivers can mean bugs in the control software, or features that are unavailable
#5960 [20:15] <norfair00> hello
#5961 [20:15] <Andrio> ??> Luci win/DXDiag
#5962 [20:15] <VoxelHead> Luci: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#5963 [20:15] <VoxelHead> Luci: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#5964 [20:15] * MmfH28 [MmfH28@notlogged] has joined #minecrafthelp
#5965 [20:15] <Wug> Herb: well im in a car with 6 hours of driving left on a cellular connection with about 4 seconds of alg
#5966 [20:15] <Jaybird> OK Would I be able to download updated drivers?
#5967 [20:15] <Herb> luci on your desktop, is there a file called 'Dxdiag.txt" perhaps?
#5968 [20:15] * Jerry [Jerry@notlogged] has quit. (Ping timeout: 202 seconds)
#5969 [20:15] <Wug> and there are about a billion account issues that I can't fix because of bugs introduced by a recent change in registration
#5970 [20:15] <Herb> Wug cool cool; also happy xmas
#5971 [20:16] <Wug> Jaybird: I need you to collect a dxdiag report by following these instructions:
#5972 [20:16] <Herb> Wug yep, reg is a bit screwed - all we can say is email, right? pretty much?
#5973 [20:16] <Wug> ??> Jaybird win/dxdiag
#5974 [20:16] <VoxelHead> Jaybird: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#5975 [20:16] <VoxelHead> Jaybird: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#5976 [20:16] * Caleb_ [Caleb_@notlogged] has joined #minecrafthelp
#5977 [20:16] * Ignacio [Ignacio@notlogged] has quit. (Ping timeout: 202 seconds)
#5978 [20:16] <Wug> Herb: basically yes
#5979 [20:16] * wacho [wacho@notlogged] has joined #minecrafthelp
#5980 [20:16] <Herb> all good
#5981 [20:17] <Herb> ??> nofair ask
#5982 [20:17] <VoxelHead> nofair: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#5983 [20:17] <VoxelHead> nofair: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#5984 [20:17] <MmfH28> i just recently bought minecraft and I am having problem logging in. I can log in to the website but then when i log into the minecraft it always says my username or password is wrong? why wont it let me play it?
#5985 [20:17] <Luci> there is no file called Dxdiag.txt. but i have one called CreateDxdiag and another called dxdiag
#5986 [20:17] <Wug> direct to email for: 1. invalid usernames (bad characters, too long, etc) 2. wrong emails 3. locked out username due to failed payment
#5987 [20:18] <Herb> MmfH28 make absolutely, definitely, 100% totally sure you're using the same email and password that you bought it with. In 90% of such cases, it's a mistyping problem. Check on https://account.mojang.com/me
#5988 [20:18] <Caleb_> On the ps3 edition of minecraft I used the seed from one of my favorite maps on the xbox version didn't work so I went to the xbox to see if I could use the same seed and it also didn't work
#5989 [20:18] <Wug> direct to wait for: 1. unable to buy premium status for old nonpremium accounts
#5990 [20:18] <Wug> Luci: the one called "dxdiag" is the one you want
#5991 [20:18] <Wug> the .txt is just hidden
#5992 [20:18] <Herb> caleb seeds are not same on different platforms. Sorry.
#5993 [20:18] <Luci> okay i'll try it real quick
#5994 [20:18] * whatsup [whatsup@notlogged] has joined #minecrafthelp
#5995 [20:19] <Herb> Caleb_ http://www.minecraftforum.net/forum/316-mcps3-seeds/
#5996 [20:19] * Mokertje [Mokertje@notlogged] has quit. (Quit: Web client closed)
#5997 [20:19] <Wug> Luci: you need to copy the contents of that file and put it on gist, then share the link with us
#5998 [20:19] <whatsup> i paid for minecraft and i can only play the demo version why is this?.
#5999 [20:19] <norfair00> I want to change my email a message telling me to contact support with transaction ID, except that I do not have the transaction id, because it is a gift. my girlfriend not use the system cadeaus code. sorry for my bad english
#6000 [20:19] * minifrdge [minifrdge@notlogged] has joined #minecrafthelp
#6001 [20:19] <Herb> whatsup https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#6002 [20:20] <Herb> norfair00 tell them the gift code instead
#6003 [20:20] <whatsup> i already been there and followed all instructions
#6004 [20:20] <Wug> whatsup: chances are you're signing in with the wrong email address
#6005 [20:20] <Caleb_> So all the fun filled hours were all wasted
#6006 [20:20] <MmfH28> Herb, I logged into that link you gave me but it just wont me log into the game
#6007 [20:20] <Jaybird> Did you mean for me to paste the entire contents here?
#6008 [20:20] <Wug> whatsup: what account name did you pick
#6009 [20:20] <Herb> whatsup no you haven't, because the last part tells you you need to email them
#6010 [20:20] <Wug> Jaybird: use gist
#6011 [20:20] * tigerspice [tigerspice@notlogged] has quit. (Ping timeout: 202 seconds)
#6012 [20:20] <Herb> MmfH28 then you are not putting in the email/password you used before. Did you get a receipt on the email address?
#6013 [20:21] * jimmy [jimmy@notlogged] has joined #minecrafthelp
#6014 [20:21] <whatsup> i have proof that i paid for it too...i have a transaction number that and an email that shows i paid for it
#6015 [20:21] <MmfH28> yes i did and it told me to save it or print it out
#6016 [20:21] * Tails2 [Tails2@notlogged] has joined #minecrafthelp
#6017 [20:21] <Herb> ??> whatsup mojang/email
#6018 [20:21] <VoxelHead> whatsup: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#6019 [20:21] <fazeopsking> that website you guys sent me to my dad cant fid the transaction id
#6020 [20:21] * norfair00 [norfair00@notlogged] has quit. (Quit: Web client closed)
#6021 [20:21] <Luci> https://gist.github.com/anonymous/d25746aaf40e7c5a7832
#6022 [20:21] * wacho [wacho@notlogged] has quit. (Quit: Web client closed)
#6023 [20:21] * Cloudy [Cloudy@notlogged] has quit. (Remote host closed the connection)
#6024 [20:21] * JoAk0_90 [JoAk0_90@notlogged] has joined #minecrafthelp
#6025 [20:21] <fazeopsking> g
#6026 [20:22] <fazeopsking> wug
#6027 [20:22] <Caleb_> Hey herb the seed didn't work the xbox version either same seed number
#6028 [20:22] <Herb> fazeopsking start making sense, or else
#6029 [20:22] <Wug> fazeopsking: mm?
#6030 [20:22] <Andrio> Caleb_, is it the same version?
#6031 [20:22] * sk_ [sk_@notlogged] has joined #minecrafthelp
#6032 [20:22] <minifrdge> hello, i have downloaded minecraft with the java and everythng the launcer loads up fine but it will load up and flash mojang but just load back to the launcher insted of the game, please help
#6033 [20:22] <fazeopsking> my dad went to the website and can find it
#6034 [20:22] <Herb> Caleb_ told ya; seeds are 'per platform' - xbox, ps3, pc - different. Also per version. 1.6 seeds do not work same on 1.7
#6035 [20:22] <Wug> Caleb_: updates to minecraft sometimes change world generation
#6036 [20:22] <Jaybird> gist?
#6037 [20:22] * jeffie2701 [jeffie2701@notlogged] has joined #minecrafthelp
#6038 [20:22] * jeffie2701 [jeffie2701@notlogged] has joined #minecrafthelp
#6039 [20:23] * sk_ [sk_@notlogged] has left #minecrafthelp
#6040 [20:23] <Wug> which means that seeds will not generate identical worlds any longer
#6041 [20:23] <jimmy> cant use game after download
#6042 [20:23] <Wug> ??> Jaybird gist
#6043 [20:23] <Herb> ??> Jaybird gist
#6044 [20:23] <VoxelHead> Jaybird: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#6045 [20:23] <JoAk0_90> I paid my own but I could not go because I can only play the demo
#6046 [20:23] * Tails1 [Tails1@notlogged] has quit. (Ping timeout: 186 seconds)
#6047 [20:23] <Herb> JoAk0_90 https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#6048 [20:23] <Caleb_> Hey could it when I haven't hooked it up to the internet
#6049 [20:23] * Tails2 is now known as Tails1
#6050 [20:24] <jimmy> game won't open after downloading to laptop - help
#6051 [20:24] <jeffie2701> help my secret setings is being stupid in minecraft if any one could help that would be awsome
#6052 [20:24] <Herb> Caleb_ not really; except, maybe you're using an old version
#6053 [20:24] * seank [seank@notlogged] has joined #minecrafthelp
#6054 [20:24] <JoAk0_90> I have entered the product but ne has served me well
#6055 [20:24] <Herb> jeffie2701 press f4
#6056 [20:24] * jimmy [jimmy@notlogged] has quit. (Client Quit)
#6057 [20:24] * Caleb_ [Caleb_@notlogged] has quit. (Quit: Web client closed)
#6058 [20:24] <jeffie2701> i tryed that it was went to a green client
#6059 [20:24] * BowserJack [BowserJack@notlogged] has joined #minecrafthelp
#6060 [20:25] <JoAk0_90> I have entered the product but has not served me well
#6061 [20:25] <JoAk0_90> I have entered the product but has not served me well
#6062 [20:25] * seank [seank@notlogged] has left #minecrafthelp
#6063 [20:25] <fazeopsking> help.skrill.com/pkb_sc_ContactUs this website you guys sent me m dad went and cant find the transaction id
#6064 [20:25] <Andrio> JoAk0_90, did you choose a profile name?
#6065 [20:25] <Herb> jeffie2701 f4 turns off filters (aka 'secret settings') so maybe you have another issue. Describe the problem
#6066 [20:25] <Herb> ??> fazeopsking mojang/contact
#6067 [20:25] <jeffie2701> herb i have a mac computer if that helps here can i stream it to u herb
#6068 [20:25] <Herb> ??> fazeopsking mojang/email
#6069 [20:25] <VoxelHead> fazeopsking: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#6070 [20:26] * MmfH28 [MmfH28@notlogged] has quit. (Quit: Web client closed)
#6071 [20:26] <Herb> jeffie2701 I'm PC; just describle the problem
#6072 [20:26] <Herb> *describe
#6073 [20:26] <JoAk0_90> yes
#6074 [20:27] <Luci> https://gist.github.com/anonymous/d25746aaf40e7c5a7832
#6075 [20:27] <jeffie2701> it has a green back ground and it lukes like i have green hearts
#6076 [20:27] <Wug> jeffie2701: my secret settings just adds effects to the renderer
#6077 [20:27] * BowserJack_ [BowserJack_@notlogged] has joined #minecrafthelp
#6078 [20:27] <Herb> .
#6079 [20:27] <Herb> ***
#6080 [20:27] <Herb> Account
#6081 [20:27] <Herb> problem? Email mojang; http://help.mojang.com/customer/portal/emails/new
#6082 [20:27] <Herb> ***
#6083 [20:27] <Herb> .
#6084 [20:27] <Wug> jeffie2701: just close and reopen minecraft
#6085 [20:27] * bellie2000 [bellie2000@notlogged] has joined #minecrafthelp
#6086 [20:27] * auvi_q [auvi_q@notlogged] has joined #minecrafthelp
#6087 [20:27] <tyteen4a03> Herb, don't do that
#6088 [20:27] <Wug> or keep clicking until it reverts to normal, or you find an effect you like more
#6089 [20:28] <JoAk0_90> if I paid the game but I do not want to change my mind and just let me play the demo
#6090 [20:28] <BowserJack_> Every time I launch the minecraft launcher and click play, it constantly re-routes me back to Minecraft news. I've re-installed Java. Really at wits end,
#6091 [20:28] <tyteen4a03> Herb, your "automated message" spam up the channel
#6092 [20:28] <Herb> ??> BowserJack devconsole
#6093 [20:28] * Shawna [Shawna@notlogged] has joined #minecrafthelp
#6094 [20:28] <jeffie2701> this has happend before and i just delleted the game but it comes ignoing after time
#6095 [20:28] <VoxelHead> BowserJack: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#6096 [20:28] * BowserJack [BowserJack@notlogged] has quit. (Ping timeout: 202 seconds)
#6097 [20:28] <VoxelHead> BowserJack: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#6098 [20:28] <jeffie2701> still green wug
#6099 [20:29] <jeffie2701> hello
#6100 [20:29] * jeffie2701 [jeffie2701@notlogged] has quit. (Quit: Web client closed)
#6101 [20:29] * jeffie2701 [jeffie2701@notlogged] has joined #minecrafthelp
#6102 [20:29] <Herb> tyteen4a03 that specific message is applicable to about half the people asking in here. You may disagree, and that's fine; I don't care much
#6103 [20:29] <Wug> jeffie2701: don't do that, just stay here
#6104 [20:29] <BowserJack_> the entire thing?
#6105 [20:30] * Shawna [Shawna@notlogged] has quit. (Client Quit)
#6106 [20:30] <tyteen4a03> Herb, 5 lines is way too much
#6107 [20:30] <tyteen4a03> Herb, we have VoxelHead for a reason
#6108 [20:30] <jeffie2701> it still does not not work
#6109 [20:30] <Wug> Herb: just use the vox factoid.
#6110 [20:30] <JoAk0_90> my account is paid but only left me playing in the morning and at night this problem happened
#6111 [20:30] <Herb> BowserJack_ yep, follow instructions; it'll paste it on a website so we can see it
#6112 [20:30] <Wug> jeffie2701: have you tried clicking the button again?
#6113 [20:30] <jeffie2701> yes
#6114 [20:30] <tyteen4a03> Herb, if you want to issue an automated message, contact an op, don't make one up yourself
#6115 [20:30] <Wug> jeffie2701: and what happens?
#6116 [20:30] * bellie2000 [bellie2000@notlogged] has quit. (Ping timeout: 202 seconds)
#6117 [20:30] <tyteen4a03> speaking of which, I probably need to put one up for mc.net being borked
#6118 [20:31] <jeffie2701> it just changed to all red and green the ground dit
#6119 [20:31] * Artur [Artur@notlogged] has joined #minecrafthelp
#6120 [20:31] <jeffie2701> it just changed to all red and green the ground did
#6121 [20:31] * Artur is now known as Andrio
#6122 [20:31] <Jaybird> I'm in over my head
#6123 [20:31] <tyteen4a03> .siteup
#6124 [20:31] <Herb> tyteen4a03 just bear in mind, you've 'spammed' more messages complaining about it than the actual message 'spammed'
#6125 [20:31] <Wug> do you have 3d anaglyph on? check your video settings
#6126 [20:31] <Herb> Jaybird hi, what's up?
#6127 [20:31] <Wug> Herb: just don't do it. use vox.
#6128 [20:32] <tyteen4a03> Herb, if you choose to count, I cannot help you
#6129 [20:32] <Wug> Jaybird: you have your dxdiag report right?
#6130 [20:32] <Jaybird> Can't figure out gist
#6131 [20:32] <jeffie2701> oh yes thank you wug
#6132 [20:32] <JoAk0_90> it's as if I did not activate the account
#6133 [20:32] <Herb> Jaybird paste it to here instead, http://pastebin.com/
#6134 [20:32] <Jaybird> Yes, I have the report. Something specific I can find on it?
#6135 [20:32] <Wug> Jaybird: what's to figure out? it's a big box with a button on it. paste into box, click button
#6136 [20:32] <tyteen4a03> ??> Herb pastebin
#6137 [20:32] <VoxelHead> Herb: This factoid is deprecated, please use ?? gist instead. Pastebin has started using ads that play sound without asking, and it is not ok.
#6138 [20:32] <Wug> Jaybird: paste the url to it here so we can look at it
#6139 [20:32] <Wug> tyteen4a03: hue
#6140 [20:33] <tyteen4a03> Wug, not that I know if it's true, but pastebin has waaay too many ads
#6141 [20:33] <Wug> it does do that
#6142 [20:33] <Wug> I set that factoid
#6143 [20:33] <Herb> if it is easier for the user, and helps fix the problem, who cares
#6144 [20:33] * Tonya [Tonya@notlogged] has joined #minecrafthelp
#6145 [20:33] <BowserJack_> does gist not like Chrome?
#6146 [20:33] <tyteen4a03> Wug, ok
#6147 [20:34] <Luci> okay i did the gist thing what should i do next?
#6148 [20:34] <tyteen4a03> Herb, not when the ads that play sound scares/annoys the hell out of both sides
#6149 [20:34] * JoAk0_90 [JoAk0_90@notlogged] has quit. (Quit: Web client closed)
#6150 [20:34] <Wug> gist gets along with chrome just fine
#6151 [20:34] <Tonya> He'll
#6152 [20:34] <Wug> Luci: post the link to it here so we can read it
#6153 [20:34] <Wug> I hate ads that play sound randomly
#6154 [20:34] <Luci> https://gist.github.com/anonymous/d25746aaf40e7c5a7832
#6155 [20:34] <Herb> unfortunately, 'gist' is a little bit confusing about which box to paste in, etc. I wish it were not, but it just is.
#6156 [20:34] <Wug> mostly because I have like 80 tabs open all the time and I have to hunt through them all to find the offender
#6157 [20:34] <Herb> Wug sure, I do too, and God I hate ads. Still - "if it works"...
#6158 [20:35] <Wug> Herb: thankfully we're problem solvers here and have a video guide
#6159 [20:35] <tyteen4a03> Herb, you can suggest pastie.org, paste.pound-python.org, paste.ubuntu.org
#6160 [20:35] <Wug> not video but pictoral
#6161 [20:35] <Wug> ??> Herb gist/image
#6162 [20:35] <VoxelHead> Herb: Ah, so you need pictoral step-by-step directions? Give http://imgur.com/a/SfRa1 a look, then.
#6163 [20:35] <Wug> ?? paste/alternatives
#6164 [20:35] <BowserJack_> it's not letting me paste in the file section
#6165 [20:35] <tyteen4a03> Herb, I agree that gist looks confusing for general-purpose text pasting because it's not designed for pasting non-code\
#6166 [20:36] <Wug> BowserJack_: are you pasting into the description section? or is there nothing on the clipboard
#6167 [20:36] <BowserJack_> am i supposed to paste in the description section
#6168 [20:36] <Wug> BowserJack_: uhh, no
#6169 [20:37] <Wug> you're supposed to put a description in the description section
#6170 [20:37] <Wug> :/
#6171 [20:37] <Herb> tyteen4a03 yeah; we need a free/ad-free/good pastebin that has just 1-click. IDK of one that is 'super clear' apart from pastebin-with-ads; just experience has shown 'pastebin' works, sometimes, for users struggling with the technicalities. Like this here now; and I just go back to 'meh, if it works and lets me help 'em' - I dislike ads, but hey it works
#6172 [20:37] <tyteen4a03> hunterg, pastie.org
#6173 [20:37] <tyteen4a03> uh, Herb
#6174 [20:37] <Wug> I apparently dont remember the name of the paste alternatives factoid
#6175 [20:37] <tyteen4a03> I'm not sure who originally suggested gist
#6176 [20:37] <tyteen4a03> Wug, pastebin/all
#6177 [20:37] <BowserJack_> i add a description, i add a title. it still won't let me paste
#6178 [20:37] * Tonya [Tonya@notlogged] has quit. (Ping timeout: 202 seconds)
#6179 [20:38] <Herb> gist isn't good, to be honest, because it's too 'technical'
#6180 [20:38] <tyteen4a03> *paste/all
#6181 [20:38] * Kryptic_Soul_ [Kryptic_Soul_@notlogged] has quit. (Quit: Web client closed)
#6182 [20:38] <tyteen4a03> Herb, I'll suggest using pastie.org (or run our own paste service) to the others next time I have to touch the factoids
#6183 [20:39] <Herb> tyteen4a03 pastie is better, definitely. cool
#6184 [20:39] <techno156> That might not be a bad idea
#6185 [20:39] <techno156> Hosting our own service
#6186 [20:39] <Wug> nooooooooooo
#6187 [20:39] <Herb> techno156 sure, even better, if we can. with absolute basic HTML saying PASTE IT HERE and just one box, one submit
#6188 [20:39] <Luci> i posted the link that gist brought me to. what should i do next?
#6189 [20:40] <Herb> Luci paste the link here
#6190 [20:40] <Luci> https://gist.github.com/anonymous/d25746aaf40e7c5a7832
#6191 [20:40] <Wug> we don't need 700000 paste service
#6192 [20:40] <Wug> s
#6193 [20:41] <Herb> Luci ty; just wait for responses
#6194 [20:41] <techno156> At least it'd giuve us some variety, eh? :P
#6195 [20:41] <Luci> okay
#6196 [20:41] * Kai_ [Kai_@notlogged] has joined #minecrafthelp
#6197 [20:41] <tyteen4a03> Wug, I see the advantage being we knowing who submitted what, so even if user screwed up we can still get the information
#6198 [20:41] <techno156> Anybody have the link to the ATi Catalyst Control Suit Driver thing? :P
#6199 [20:41] <Jaybird> gist won't seem to let me paste in the main body. Not sure I want to use pastebin.
#6200 [20:41] <techno156> *Suite
#6201 [20:41] <BowserJack_> Im just straight up lost. Is there a separate page I can go to to get gist to work so I can come back and get help getting minecraft to work?
#6202 [20:41] <tyteen4a03> techno156, support.amd.com/us/gpudownload/Pages/index.aspx
#6203 [20:41] <tyteen4a03> BowserJack_, if gist really doesn't work, try pastie.org
#6204 [20:41] * Kai_ [Kai_@notlogged] has quit. (Client Quit)
#6205 [20:41] <tyteen4a03> Jaybird, try pastie.org
#6206 [20:41] <Herb> tyteen4a03 Wug 1 suggestion that's helped in previous similar channels: have a 'back channel' for helpers to chat about things like this. like, #minecrafthelpers or something. Just idea
#6207 [20:42] <tyteen4a03> Herb, we do, but it's not open
#6208 [20:42] * Danny218 [Danny218@notlogged] has joined #minecrafthelp
#6209 [20:42] <BowserJack_> http://pastie.org/8578702
#6210 [20:42] <techno156> Ah
#6211 [20:42] <Wug> yes it is
#6212 [20:42] <Jaybird> http://pastie.org/8578704
#6213 [20:43] * monsterdav [monsterdav@notlogged] has joined #minecrafthelp
#6214 [20:43] <techno156> I think Luci uses an AMD card, but not quite sure
#6215 [20:43] <Herb> Luci what is your operating system?
#6216 [20:43] <techno156> Windows 7
#6217 [20:43] <techno156> 64-bit, according to her dxdiag
#6218 [20:43] * edwin [edwin@notlogged] has joined #minecrafthelp
#6219 [20:43] <Danny218> I am attempting to download minecraft onto my son's laptop, I keep getting a message that this program has a virus and has been deleted. Please help!
#6220 [20:43] <Herb> ty; techno156 it says "ASUS EAH5450 Series" tho?
#6221 [20:43] <Luci> yes it is windows 7
#6222 [20:43] <techno156> Graphics Model
#6223 [20:44] * minifrdge [minifrdge@notlogged] has quit. (Quit: Web client closed)
#6224 [20:44] <techno156> Mobo graphics?
#6225 [20:44] <edwin> ii cant play mutiplayer its say eroor and i bought the game online
#6226 [20:44] <Wug> edwin: what error are you seeing
#6227 [20:44] <edwin> its say falied sever
#6228 [20:45] <Wug> I don't think it says that
#6229 [20:45] <Wug> can you try to copy the error message as accurately as possible?
#6230 [20:45] * monsterdav [monsterdav@notlogged] has quit. (Client Quit)
#6231 [20:45] <Herb> Luci download and install this driver; http://dlcdnet.asus.com/pub/ASUS/vga/ATI/AMD_VGADriver_Win7_Win8_Win8_1_VER13_152.zip
#6232 [20:45] * BowserJack_ [BowserJack_@notlogged] has quit. (Quit: Web client closed)
#6233 [20:46] <Luci> okay
#6234 [20:46] <Herb> edwin can you play single player? Can you connect to *any* server? (example: p.nerd.nu)
#6235 [20:46] * Sulley [Sulley@notlogged] has joined #minecrafthelp
#6236 [20:46] <edwin> its says authentication to minecraft failed
#6237 [20:46] <Wug> edwin: when you login? that would mean you're using the wrong email or password
#6238 [20:46] <Herb> edwin make absolutely, definitely, 100% totally sure you're using the same email and password that you bought it with. In 90% of such cases, it's a mistyping problem. Check on https://account.mojang.com/me
#6239 [20:47] <edwin> everthing right
#6240 [20:48] <Sulley> I have the same exact error message as when you need to update your video card drivers except it doesn't say I need to update my drivers and I cannot find the latest driver for my video card
#6241 [20:48] <Herb> edwin ok; what does it show on that link? Under "My Games" - anything?
#6242 [20:48] * idlecool [idlecool@notlogged] has quit. (Quit: Leaving...)
#6243 [20:48] <Herb> ??> dxdiag Sulley
#6244 [20:48] <Sulley> Did it.
#6245 [20:48] <Herb> ??> Sulley dxdiag
#6246 [20:48] <techno156> win/dxdiag
#6247 [20:48] <Jaybird> I think I've determined that there is a much newer driver version 10.2
#6248 [20:48] <Herb> oh, meh
#6249 [20:48] <techno156> ??> Sulley win.dxdiag
#6250 [20:49] <techno156> ??> Sulley win/dxdiag
#6251 [20:49] <VoxelHead> Sulley: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#6252 [20:49] <techno156> XD
#6253 [20:49] <VoxelHead> Sulley: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#6254 [20:49] <Herb> techno156 thx, am brain-dead, due to xmas
#6255 [20:49] <edwin> what link
#6256 [20:49] <techno156> mp
#6257 [20:49] <Sulley> I've done dxdiag
#6258 [20:49] <techno156> *np
#6259 [20:49] <Herb> edwin https://account.mojang.com/me
#6260 [20:49] <techno156> I think my typing has gone downhill, myself. :P
#6261 [20:49] * Danny218 [Danny218@notlogged] has quit. (Quit: Web client closed)
#6262 [20:49] * Andrew [Andrew@notlogged] has joined #minecrafthelp
#6263 [20:49] <Herb> Sulley show us the dxdiag on http://gist.github.com/ please
#6264 [20:49] <Sulley> does anybody know the latest drivers for the A8 Vision graphics card by AMD?
#6265 [20:49] <edwin> its says my profile name when i bought it and tells me to download it
#6266 [20:50] <Luci> how long does the download usally take? would you know by any chance just like an extimated time?
#6267 [20:51] <Andrew> Hi there. I have an issue with Minecraft Realms. I had 14 days left on my subscription, and I had an extra code from Minecon in which I redeemed today, to find that the code did not extend the subscription.
#6268 [20:51] * JT96 [JT96@notlogged] has joined #minecrafthelp
#6269 [20:52] <tyteen4a03> Andrew, send an email to Mojang with your gift code
#6270 [20:52] <tyteen4a03> ??> Andrew mojang/email
#6271 [20:52] <VoxelHead> Andrew: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#6272 [20:52] <Andrew> Thank you.
#6273 [20:52] <JT96> Hi, I need help accessing a LAN game my brother and I are attempting to set up. I created a new world and clicked Open To LAN. This gave me only a port number. I understand you also need the local IP address. Is this the IPv4 address?
#6274 [20:52] <edwin> hello
#6275 [20:52] <Andrew> I'll try to do it now.
#6276 [20:53] <JT96> Then what. How do I enter it in to connect?
#6277 [20:53] <Herb> Sulley we really need to see the info in dxdiag. If you can't get it to us, you could try the AMD auto-detect driver thing, http://support.amd.com/en-us/download/auto-detect-tool
#6278 [20:53] <tyteen4a03> JT96, yes, and he should enter your internal IP address
#6279 [20:53] <Herb> JT96 no, not external address, the internal address. Probably 192.168.something
#6280 [20:54] <JT96> So I have that (192.168.*.* and the port. Then what?
#6281 [20:54] <Sulley> Herb
#6282 [20:54] <Sulley> I have the screenshot
#6283 [20:54] <Herb> JT96 you don't need port. Just direct connect to that IP. Port will be default
#6284 [20:54] <JT96> I tried already, but it did not connect.
#6285 [20:54] <Herb> JT96 firewall? disable it
#6286 [20:54] <tyteen4a03> Herb, last time I remember lan assigns random port
#6287 [20:55] <edwin> doesnt let me join servers
#6288 [20:55] <tyteen4a03> JT96, did you enter 192.168.*.* into the direct connect box...?
#6289 [20:55] <JT96> I have never been good with the firewall. You mean disable it entirely?
#6290 [20:55] <Herb> JT96 yes, to test it
#6291 [20:55] * Andrew [Andrew@notlogged] has quit. (Quit: Web client closed)
#6292 [20:56] <Wug> edwin: I'm not sure what your issue is, can you take a screenshot of it, whatever it is, and post it to imgur?
#6293 [20:56] <Herb> edwin can you join *any* server? Have you tried lots?
#6294 [20:56] <JT96> To give more details, when I direct connect, it returns: java.net.ConnectException: Connection timed out:
#6295 [20:56] <JT96> Is that a result of the firewall?
#6296 [20:56] <Herb> JT96 could be
#6297 [20:56] <techno156> Could be
#6298 [20:56] <JT96> Should I only disable it for private networks?
#6299 [20:57] * Guest [Guest@notlogged] has joined #minecrafthelp
#6300 [20:57] <Herb> JT96 if you have the right address, the 'timeout' means something is blocking the connection; most likely is a firewall
#6301 [20:57] * pawn [pawn@notlogged] has joined #minecrafthelp
#6302 [20:57] <edwin> yes but its says error severs are down ?
#6303 [20:57] * Guest_ [Guest_@notlogged] has joined #minecrafthelp
#6304 [20:57] <Herb> edwin maybe they are.
#6305 [20:57] <Guest> hey could someone help me and my friend build a new spawn?, we just got greifed
#6306 [20:57] <Guest_> i need help
#6307 [20:57] <Guest_> I NEED HELP
#6308 [20:58] * SeanThomas2 [SeanThomas2@notlogged] has joined #minecrafthelp
#6309 [20:58] * Khanshaz [Khanshaz@notlogged] has joined #minecrafthelp
#6310 [20:58] * Jaybird [Jaybird@notlogged] has quit. (Quit: Web client closed)
#6311 [20:58] <Herb> Guest we don't build for you. If it was griefed, learn your lesson and use whitelist next time.
#6312 [20:58] <JT96> The same error is returned. I have disabled the firewall.
#6313 [20:58] <Guest> its a public server
#6314 [20:58] <Guest_> HELP WHAT IS MINECRAFT
#6315 [20:58] <edwin> but it keeps sayin tp a;; severs what do i do i berly got the game today and i really want to play
#6316 [20:58] <techno156> Guest_, Minecraft is a game. And don't ask to ask. :) Or ask for help
#6317 [20:58] * Sulley_ [Sulley_@notlogged] has joined #minecrafthelp
#6318 [20:58] <pawn> hi, when I try to launch minecraft, it keeps crashing. I've tried to delete .minecraft and logging back in, but it is not working. Can anyone help?
#6319 [20:58] <Sulley_> Herb
#6320 [20:59] <techno156> Guest, Do you have something insstalled to track blocks?
#6321 [20:59] <Herb> JT96 are you sure you've got the right IP? On the server machine, run a command prompt, and type "ipconfig/all" and look for the IP address (or IPv4 address)
#6322 [20:59] <Extreme> Guest_, https://minecraft.net/game
#6323 [20:59] <Guest> co inspect
#6324 [20:59] <techno156> ??> pawn devconsole
#6325 [20:59] <Khanshaz> I am getting a bootstrap error
#6326 [20:59] <VoxelHead> pawn: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#6327 [20:59] <VoxelHead> pawn: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#6328 [20:59] <edwin> authtication keeps saying that
#6329 [20:59] <Herb> Khanshaz as above; we need to see your dev console, if possible
#6330 [20:59] * Sulley [Sulley@notlogged] has quit. (Ping timeout: 202 seconds)
#6331 [20:59] * Guest [Guest@notlogged] has quit. (Client Quit)
#6332 [21:00] <Khanshaz> sry cant show you
#6333 [21:00] <JT96> This is on the host computer, correct?
#6334 [21:00] <Khanshaz> no
#6335 [21:00] <Herb> edwin so, you can sometimes connect, but it often times out or disconnects? is that correct? Or does it *never* connect?
#6336 [21:00] <techno156> Actually
#6337 [21:01] <JT96> I am fairly certain I have the right IP.
#6338 [21:01] <Herb> Khanshaz OK; so what is happening when you try to run minecraft, exactly? And what system do you have? Windows? Mac?
#6339 [21:01] <techno156> ./co inspect, check the block, then use rollback u:<user> r:<radius> and t:<time> to rolll back the griefing
#6340 [21:01] * BowserJack [BowserJack@notlogged] has joined #minecrafthelp
#6341 [21:01] <Wug> edwin: please take a picture of the error with printscreen and post it on imgur, then link it here
#6342 [21:01] <edwin> no i berly got the game today and i wanted join a sever aint wont let me its says authtication
#6343 [21:01] <SeanThomas2> it say that java platform se binary has stopped working what do i do
#6344 [21:01] <Herb> JT96 'Fairly certain' kinda worries me :-) Do 'ipconfig/all' on the server, and check
#6345 [21:01] * Ascor [Ascor@notlogged] has joined #minecrafthelp
#6346 [21:01] <SeanThomas2> what
#6347 [21:01] <Herb> edwin 'barely'? so, you connected sometimes?
#6348 [21:02] <Sulley_> https://gist.github.com/anonymous/d789cb91ed76a3bf65cf
#6349 [21:02] <Sulley_> @Herb
#6350 [21:02] * jeffie2701 [jeffie2701@notlogged] has quit. (Quit: Web client closed)
#6351 [21:02] <Herb> ??> SeanThomas2 devconsole
#6352 [21:02] <VoxelHead> SeanThomas2: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#6353 [21:02] <Sulley_> In description
#6354 [21:02] <VoxelHead> SeanThomas2: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#6355 [21:02] <SeanThomas2> ok do i copy it all
#6356 [21:02] <Wug> edwin: "authentication" isn't an error message. please take a picture of it and post it on imgur so I can see the entire error message, as well as where it occurs
#6357 [21:02] <Extreme> Sulley_, You need to post the entire DxDiag on gist.
#6358 [21:03] <Herb> Sulley_ can you paste it again, and this time paste it all into the very very large box under "name this file" instead of the description box, thx
#6359 [21:03] <edwin> dont have anthing to take a picture
#6360 [21:03] <Wug> edwin: hit the print screen button
#6361 [21:03] <pawn> im having trouble with the gist
#6362 [21:03] <Khanshaz> i have mac the problem is that when i start minecraft the luancher says exception: javax .net SSlhandshake exception
#6363 [21:03] <Sulley_> can't paste in that
#6364 [21:03] <Khanshaz> i have windows sry
#6365 [21:03] <SeanThomas2> [19:58:20 INFO]: Minecraft Launcher 1.3.7 (through bootstrap 5) started on windows... [19:58:20 INFO]: Refreshing local version list... [19:58:20 INFO]: Current time is Dec 26, 2013 7:58:20 PM [19:58:20 INFO]: System.getProperty('os.name') == 'Windows 7' [19:58:20 INFO]: System.getProperty('os.version') == '6.1' [19:58:20 INFO]: System.getProperty('os.arch') == 'amd64' [19:58:20 INFO]: System.getProperty('java.version') == '1.6.0_23' [19:5
#6366 [21:03] <Herb> pawn use http://pastie.org/
#6367 [21:03] <JT96> Yes, I have the exact IP. Still times out. To be clear, I have firewall disabled on the recieving end, not the host. Should it also be disabled on that machine?
#6368 [21:03] <Wug> you can paste directly to imgur from the clipboard, so just open imgur and use that
#6369 [21:03] <pawn> I'm having trouble witht the gist'
#6370 [21:03] <techno156> ??> SeanThomas2 gist
#6371 [21:03] <VoxelHead> SeanThomas2: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#6372 [21:03] * pawn_ [pawn_@notlogged] has joined #minecrafthelp
#6373 [21:04] * Guest_ [Guest_@notlogged] has quit. (Ping timeout: 202 seconds)
#6374 [21:04] * pawn_ [pawn_@notlogged] has quit. (Client Quit)
#6375 [21:04] <Herb> Khanshaz what is the error?
#6376 [21:04] <SeanThomas2> ok
#6377 [21:04] <Herb> JT96 yes
#6378 [21:04] <Khanshaz> i have windows the problem is that when i start minecraft the luancher says exception: javax .net SSlhandshake exception
#6379 [21:04] <edwin> cant do that i really want to plau
#6380 [21:04] <edwin> play
#6381 [21:04] <JT96> Alright, I'll give it a shot, brb.
#6382 [21:04] <Khanshaz> it says stuff after that to
#6383 [21:04] <SeanThomas2> [19:58:20 INFO]: Minecraft Launcher 1.3.7 (through bootstrap 5) started on windows... [19:58:20 INFO]: Refreshing local version list... [19:58:20 INFO]: Current time is Dec 26, 2013 7:58:20 PM [19:58:20 INFO]: System.getProperty('os.name') == 'Windows 7' [19:58:20 INFO]: System.getProperty('os.version') == '6.1' [19:58:20 INFO]: System.getProperty('os.arch') == 'amd64' [19:58:20 INFO]: System.getProperty('java.version') == '1.6.0_23' [19:5
#6384 [21:04] <Herb> ??> Khanshaz devconsole
#6385 [21:04] <VoxelHead> Khanshaz: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#6386 [21:04] <VoxelHead> Khanshaz: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#6387 [21:04] <SeanThomas2> sorry
#6388 [21:04] * Sulley_ [Sulley_@notlogged] has quit. (Quit: Web client closed)
#6389 [21:04] <Wug> SeanThomas2: read the factoid
#6390 [21:05] <Herb> SeanThomas2 paste it all on a gist
#6391 [21:05] <Wug> or did you just miscopy :/
#6392 [21:05] <BowserJack> every time i try to click play, it bumps me back to minecraft news. here is the dev console: http://pastie.org/8578745
#6393 [21:05] * help_me [help_me@notlogged] has joined #minecrafthelp
#6394 [21:05] * Herb_ [Herb_@notlogged] has joined #minecrafthelp
#6395 [21:05] <Khanshaz> i cant find any scond tab
#6396 [21:05] <techno156> On the Launcher>?
#6397 [21:05] <Herb_> On top of updates
#6398 [21:05] <techno156> *?
#6399 [21:05] <help_me> guys
#6400 [21:05] <Extreme> Khanshaz, Where does it say that?
#6401 [21:05] <Extreme> help_me, Hello.
#6402 [21:05] <techno156> ??> help_me ask
#6403 [21:05] <help_me> can someone help me?
#6404 [21:05] <VoxelHead> help_me: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#6405 [21:05] <VoxelHead> help_me: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#6406 [21:05] <Herb> ??> BowserJack win/dxdiag
#6407 [21:05] <VoxelHead> BowserJack: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#6408 [21:05] <VoxelHead> BowserJack: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#6409 [21:05] <Khanshaz> it says that when i run minecraft
#6410 [21:06] <Khanshaz> the window says minecraft luancher
#6411 [21:06] <Herb> BowserJack ie...it's a graphics thing, we need a 'dxdiag' please
#6412 [21:06] <Extreme> Khanshaz, Where does it say that?
#6413 [21:06] <techno156> Oh
#6414 [21:06] <help_me> my mine craft libraries is missing files i deleted my mine craft again and again it doesn't work :/
#6415 [21:06] <Extreme> Khanshaz, at the login screen?
#6416 [21:06] <edwin> can find this erorr please
#6417 [21:06] <JT96> It is already disabled. Still does not work.
#6418 [21:06] * Herb_ [Herb_@notlogged] has quit. (Client Quit)
#6419 [21:06] <Herb> ??> help_me devconsole
#6420 [21:06] <VoxelHead> help_me: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#6421 [21:06] <Khanshaz> before the login screen
#6422 [21:06] <VoxelHead> help_me: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#6423 [21:06] <SeanThomas2> it wont let me paste it
#6424 [21:06] <Extreme> ??> Khanshaz gist
#6425 [21:06] <VoxelHead> Khanshaz: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#6426 [21:06] <Khanshaz> when minecraft boots up
#6427 [21:06] <Khanshaz> i think so
#6428 [21:06] <Extreme> Khanshaz, Put the entire error log on gist.
#6429 [21:06] <Herb> JT96 what IP address are you trying to direct-connect to?
#6430 [21:07] <Khanshaz> it quite long
#6431 [21:07] * bossbaja [bossbaja@notlogged] has joined #minecrafthelp
#6432 [21:07] * pawn [pawn@notlogged] has quit. (Ping timeout: 202 seconds)
#6433 [21:07] <JT96> The IPv4 address I see in the command prompt under Local Area Network Adapter
#6434 [21:07] <Herb> Khanshaz length doesn't matter :-)
#6435 [21:07] <Herb> JT96 literally, tell me the address. It'll help, I'll know if it sounds right
#6436 [21:08] <SeanThomas2> gist:848200ecf6348d550430
#6437 [21:08] <JT96> 192.168.1.*
#6438 [21:08] <JT96> * because I am not sure if I should give it to you entirely.
#6439 [21:08] <SeanThomas2> https://gist.github.com/anonymous/848200ecf6348d550430
#6440 [21:08] <Herb> SeanThomas2 post the url... thx
#6441 [21:08] <tyteen4a03> JT96, they are internal IP addresses - they only work inside your network
#6442 [21:08] <help_me> why doesn't it load?
#6443 [21:08] * Tinaa53 [Tinaa53@notlogged] has quit. (Ping timeout: 202 seconds)
#6444 [21:08] <Herb> ??> SeanThomas2 win/dxdiag
#6445 [21:08] <VoxelHead> SeanThomas2: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#6446 [21:08] <VoxelHead> SeanThomas2: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#6447 [21:08] <JT96> I understand that.
#6448 [21:08] <edwin> herb help please ?
#6449 [21:09] <BowserJack> i can't get gist to work. here it is on pastie: http://pastie.org/8578755
#6450 [21:09] <SeanThomas2> WHAT
#6451 [21:09] <Khanshaz> the problem is that when i start minecraft the luancher says exception: javax .net SSlhandshake exception
#6452 [21:09] <Herb> edwin have you connected to *any* server?
#6453 [21:09] * JTJ03 [JTJ03@notlogged] has joined #minecrafthelp
#6454 [21:09] * link1099 [link1099@notlogged] has joined #minecrafthelp
#6455 [21:09] <SeanThomas2> https://gist.github.com/anonymous/848200ecf6348d550430
#6456 [21:09] <Khanshaz> one sec sry
#6457 [21:09] * soccerpro [soccerpro@notlogged] has joined #minecrafthelp
#6458 [21:10] <help_me> hey soccerpro
#6459 [21:10] <edwin> no it wont let me i been trying for 4 hours
#6460 [21:11] <help_me> do u have a username in mine craft called soccepro?
#6461 [21:11] <soccerpro> Minecraft keeps rebooting, I cannot log in to play
#6462 [21:11] <soccerpro> I log in and get the Mojang screen, then it boots back to the "play" buttong
#6463 [21:11] <BowserJack> ideas? http://pastie.org/8578755
#6464 [21:11] <SeanThomas2> https://gist.github.com/anonymous/a63aca755f83054baf35
#6465 [21:11] <Wug> soccerpro: chances are it's a graphics issue, so try this
#6466 [21:11] <Wug> ??> soccerpro win/dxdiag
#6467 [21:11] <soccerpro> I put in my loging and password, clikc enter then it boots back to the play button screen
#6468 [21:11] <VoxelHead> soccerpro: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#6469 [21:11] <JT96> Herb, any ideas?
#6470 [21:11] <VoxelHead> soccerpro: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#6471 [21:11] * Ascor [Ascor@notlogged] has quit. (Remote host closed the connection)
#6472 [21:12] <Herb> BowserJack that graphics card is no longer supported by AMD; it *might* work with a newer driver, which you can get from AMD (link follows), but you may need to play an older version. AMD http://support.amd.com/en-us/download
#6473 [21:12] <Herb> ??> BowserJack changeversion
#6474 [21:12] <VoxelHead> BowserJack: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#6475 [21:12] <SeanThomas2> please do mine
#6476 [21:12] <Wug> I think im out of here for now. I have 26 minutes of battery life left but 6 hours of driving
#6477 [21:12] <BowserJack> thanks. ill try that.
#6478 [21:12] <BowserJack> thanks. ill try that.
#6479 [21:12] * JTJ03 [JTJ03@notlogged] has left #minecrafthelp
#6480 [21:12] <Wug> ill be around much later, maybe.
#6481 [21:12] <help_me> guys
#6482 [21:12] <SeanThomas2> https://gist.github.com/anonymous/a63aca755f83054baf35
#6483 [21:12] <help_me> github dont work
#6484 [21:12] <help_me> check pastebin
#6485 [21:13] * amy_ [amy_@notlogged] has joined #minecrafthelp
#6486 [21:13] <techno156> \o
#6487 [21:13] <help_me> http://pastebin.com/GfKaNU7A i hope someone help me
#6488 [21:13] <JT96> <Herb> Did you get my IP?
#6489 [21:13] <Herb> JT96 no, did not
#6490 [21:13] <SeanThomas2> herb look at mine https://gist.github.com/anonymous/a63aca755f83054baf35
#6491 [21:13] * Jaybird [Jaybird@notlogged] has joined #minecrafthelp
#6492 [21:14] <Herb> SeanThomas2 got a dxdiag?
#6493 [21:14] * amy_ [amy_@notlogged] has quit. (Client Quit)
#6494 [21:14] <JT96> <Herb> 192.168.1.* (Not sure if I should give you the last digit.
#6495 [21:14] <help_me> any response?
#6496 [21:14] <SeanThomas2> what is that
#6497 [21:14] <techno156> Well
#6498 [21:14] <SeanThomas2> https://gist.github.com/anonymous/a63aca755f83054baf35
#6499 [21:14] * Mikko_blu is now known as Mikko[A]
#6500 [21:14] <Herb> help_me disable any firewal, anti-virus, parental-control, etc; something is blocking downloads
#6501 [21:15] <Jaybird> Can someone tell me if Minecraft is web based or if it actually gets installed on the computer?
#6502 [21:15] <help_me> i don't use firewall or anything
#6503 [21:15] <edwin> herb did you find a slotuion
#6504 [21:15] <link1099> the game crashes and wont load don't know why.
#6505 [21:15] <soccerpro> <help_me> https://gist.github.com/anonymous/a5a88e3f7f7a937bd621
#6506 [21:15] * justin [justin@notlogged] has joined #minecrafthelp
#6507 [21:15] <help_me> is it possible cuz of the country i am?
#6508 [21:15] <Herb> edwin all servers time-out?
#6509 [21:15] <Herb> help_me no
#6510 [21:15] <help_me> cuz i just traveled
#6511 [21:15] <help_me> and many sites are blocked
#6512 [21:16] <help_me> am not sure tho
#6513 [21:16] <SeanThomas2> please help me i put it on github https://gist.github.com/anonymous/a63aca755f83054baf35
#6514 [21:16] <Herb> ??> SeanThomas2 win/dxdiag
#6515 [21:16] <VoxelHead> SeanThomas2: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#6516 [21:16] <VoxelHead> SeanThomas2: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#6517 [21:16] <SeanThomas2> i dont know what that is
#6518 [21:16] <Herb> SeanThomas2 we need dxdiag; that's a different one
#6519 [21:16] <Khanshaz> the problem is that when i start minecraft the luancher says exception: javax .net SSlhandshake exception: sun.security.validator.validator exception: PKIX path building failed: sun.security provider.certhpath.SunCerthPathBuilderException: unable to find valid certification path requested target Recognized exception: The likely cuase is a set of broken /missing root certificates. Check your java install and prehaps reinstall it
#6520 [21:16] <SeanThomas2> how do i get it
#6521 [21:16] <edwin> no its just says authtication in minecraft falied
#6522 [21:16] <justin> My Minecraft says play demo in the launcher even though I purchased and downloaded the game long ago. Any tips?
#6523 [21:16] <tyteen4a03> help_me, Saudi Arabia do have internet blockages
#6524 [21:17] <help_me> yea
#6525 [21:17] <Herb> Khanshaz ok; please can you work down this checklist; http://www.minecraftforum.net/topic/2004562-please-read-common-17-issues-and-ways-of-fixing/page__st__40#entry27201433
#6526 [21:17] <JT96> Herb, did you get it that time>
#6527 [21:17] <Khanshaz> k
#6528 [21:17] * Gman [Gman@notlogged] has joined #minecrafthelp
#6529 [21:17] <Herb> justin pls do this; https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#6530 [21:17] <soccerpro> any luck on fixing my issue(s)?
#6531 [21:17] <help_me> can anyone send me libraries and assists folder thats the only thing i ask fore
#6532 [21:17] <justin> k thanks
#6533 [21:17] <soccerpro> https://gist.github.com/anonymous/a5a88e3f7f7a937bd621
#6534 [21:17] <SeanThomas2> herb how do i get my java to allow minecraft
#6535 [21:18] <SeanThomas2> https://gist.github.com/anonymous/a63aca755f83054baf35
#6536 [21:18] <tyteen4a03> soccerpro, your graphics card is too old to play Minecraft
#6537 [21:18] <tyteen4a03> soccerpro, the last version you can play is 1.7.2
#6538 [21:18] <Herb> JT "192.168.1.* (Not sure if I should give you the last digit." - if last digit is 0, it's wrong. Can't tell otherwise. Is your own local IP also 192.168.1.something-except-zero?
#6539 [21:18] <tyteen4a03> ??> soccerpro changeversion
#6540 [21:18] <VoxelHead> soccerpro: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#6541 [21:18] <soccerpro> whats the link where I can get the best version form y graphics card?
#6542 [21:18] <JT96> Yes, it is not zero.
#6543 [21:18] <help_me> any response?
#6544 [21:18] <SeanThomas2> herb what is a dxdiag
#6545 [21:19] <Herb> SeanThomas2 it's a graphics problem, as I said; we'd need to see dxdiag - which I asked you for. I'll ask one more time;
#6546 [21:19] <Herb> ??> SeanThomas2 win/dxdiag
#6547 [21:19] <VoxelHead> SeanThomas2: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#6548 [21:19] <VoxelHead> SeanThomas2: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#6549 [21:19] <help_me> tyteen
#6550 [21:19] * blakersmom [blakersmom@notlogged] has joined #minecrafthelp
#6551 [21:19] <help_me> tyteen4a03: so the problem is cause of the blockages?
#6552 [21:19] <SeanThomas2> but i do not know that is i just want to play minecraft
#6553 [21:19] <tyteen4a03> help_me, could be, but I don't know your original problem
#6554 [21:20] <help_me> libraries folder doesn't download
#6555 [21:20] <Herb> JT96 ok, let's say, your machine is 192.168.1.10 and your server is 192.168.1.20 (if it's a different last digit, I don't care) - but...
#6556 [21:20] <help_me> its just stays as a folder
#6557 [21:20] <help_me> but the jar files doesn't download
#6558 [21:20] <blakersmom> how to i add minecaft to desktop of my sons computer windows 8 it just keeps asking me to download and i already have
#6559 [21:20] <Herb> JT96 -are you doing "direct connect" to 192.168.1.20 when the server is running or he's done 'Open to LAN", and both firewalls are disabled?
#6560 [21:20] <xales> SeanThomas2: If you are unable to follow the instructions, then we are unable to help you play Minecraft.
#6561 [21:20] * Gman [Gman@notlogged] has quit. (Ping timeout: 202 seconds)
#6562 [21:21] <help_me> tyteen4a03: i appreciate u helping me :)
#6563 [21:21] <JT96> No server, I simply selected open to LAN and it provided only a port number. I got the IP from ipconfig in the command prompt. I direct connected only to that IP because I was told to ignore the port.
#6564 [21:21] * fazeopsking [fazeopsking@notlogged] has quit. (Ping timeout: 202 seconds)
#6565 [21:21] <SeanThomas2> i do not know what a win/dxdiag is
#6566 [21:21] * brooklyn [brooklyn@notlogged] has joined #minecrafthelp
#6567 [21:21] <help_me> i will come back to my home tomorrow i am patient :3
#6568 [21:21] <help_me> its okay its just a day lol :D
#6569 [21:21] <xales> SeanThomas2: You have to follow the directions from VoxelHead.
#6570 [21:21] <Herb> JT96 forget 'port number', just 'direct connect' to the IP
#6571 [21:22] <help_me> i can't see the feeling of saudi arabians like 0_o
#6572 [21:22] * Rikairchy [Rikairchy@notlogged] has joined #minecrafthelp
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#6574 [21:22] * link1099 [link1099@notlogged] has quit. (Quit: Web client closed)
#6575 [21:22] <Rikairchy> when did I leave? D:
#6576 [21:22] <JT96> I did: Direct Connect --> (192.168.1.8) then i got the timeout error. Both firewalls disabled.
#6577 [21:22] <SeanThomas2> ihttps://gist.github.com/anonymous/a63aca755f83054baf35
#6578 [21:22] <help_me> okay thanks for the help every one
#6579 [21:22] <Herb> JT96 what's your own internal IP address? 192.168.1.something ?
#6580 [21:22] <Rikairchy> JT96: even the Windows firewalls?
#6581 [21:22] * help_me [help_me@notlogged] has quit. (Quit: Web client closed)
#6582 [21:22] <justin> All back and running! Thanks Herb
#6583 [21:22] <JT96> Yes
#6584 [21:23] <xales> SeanThomas2: That is not what you were told to do. If you cannot follow directions, we cannot help you
#6585 [21:23] <Herb> JT ok, it could be a silly router. Are you both using wireless?
#6586 [21:23] <Rikairchy> heya xales
#6587 [21:23] * justin [justin@notlogged] has quit. (Quit: Web client closed)
#6588 [21:23] <SeanThomas2> i what was i told to do then
#6589 [21:23] <xales> SeanThomas2: No, it was not.
#6590 [21:23] <Jaybird> Paid and downloaded, but can't install
#6591 [21:23] <xales> SeanThomas2: This is the last time you will be given these instructions.
#6592 [21:23] <xales> ??> SeanThomas2 win/dxdiag
#6593 [21:23] <VoxelHead> SeanThomas2: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#6594 [21:24] <VoxelHead> SeanThomas2: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#6595 [21:24] <blakersmom> is there a way i can put minecraft on desktop everytime my son logs in it says download and i already have
#6596 [21:24] <xales> Jaybird: And why not?
#6597 [21:24] * badboy07 [badboy07@notlogged] has joined #minecrafthelp
#6598 [21:24] <xales> blakersmom: Yes, download the program, and save the launcher, which is what you download, onto your desktop.
#6599 [21:24] <badboy07> i need help
#6600 [21:24] <Herb> JT96 OK, just to confirm: this is 2 people with wireless, in 1 'house', trying to play together - and both windows - correct? If so, I can tell you a way around things
#6601 [21:24] <tyteen4a03> ??> badboy07 ask
#6602 [21:24] <Herb> >>? badboy07 ask
#6603 [21:24] <VoxelHead> badboy07: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#6604 [21:24] * Cazzar is now known as cazzar|Away
#6605 [21:24] <VoxelHead> badboy07: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#6606 [21:24] * Herb needs to learn to type faster
#6606 [21:24] <blakersmom> i tried how do i do that
#6607 [21:24] * superjac [superjac@notlogged] has joined #minecrafthelp
#6608 [21:24] <Herb> blakersmom how do you currently run it?
#6609 [21:25] <SeanThomas2> i can find the win key
#6610 [21:25] <xales> blakersmom: If you're using Internet Explorer, use some other browser.
#6611 [21:25] <blakersmom> its windows 8
#6612 [21:25] <xales> ??> SeanThomas2 win/key
#6613 [21:25] <VoxelHead> SeanThomas2: Hold down the Windows key (between Control and Alt, usually to the left of the space bar), and then press the other specified key. Think of it as typing a capital letter, but using that key instead of Shift.
#6614 [21:25] <badboy07> It's possible to play Minecraft on pc with ''logitech''gamepad?
#6615 [21:25] <JT96> That is exactly how it is. Btw, I cannot find my own local IP the same way with ipconfig/all on my maching (not the host). I see only ethernet adapter IPs
#6616 [21:25] <Herb> SeanThomas2 you can't? near bottom left, between ALT and CTRL, usually
#6617 [21:25] <superjac> need help installing the game in my laptop it keeps telling me the game crash
#6618 [21:25] <blakersmom> googlechrome
#6619 [21:25] <xales> badboy07: Not really, no.
#6620 [21:25] <xales> superjac: And what is the crash reason?
#6621 [21:25] <tyteen4a03> JT96, you are supposed to see these, yes
#6622 [21:25] <Herb> ??> superjac devconsole
#6623 [21:25] <VoxelHead> superjac: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#6624 [21:25] <xales> blakersmom: Then you need to move the game from your Downloads folder onto your Desktop
#6625 [21:25] <VoxelHead> superjac: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#6626 [21:25] <tyteen4a03> JT96, actually, how about copying all of the content of ipconfig and paste it on gist
#6627 [21:25] <Jaybird> Well, I'm here to find out why not.
#6628 [21:25] <tyteen4a03> ??> JT96 gist
#6629 [21:25] <VoxelHead> JT96: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#6630 [21:25] * Tails1 [Tails1@notlogged] has quit. (Quit: Leaving)
#6631 [21:26] <Jaybird> When I run the exe file, shouldn't the program install?
#6632 [21:26] <blakersmom> ohhhhhhthank u very much now mayb my 9 yr oldwont all me a noob
#6633 [21:26] <Herb> Jaybird no, not really... it's a 'launcher' - it downloads what it needs every time
#6634 [21:26] * badboy07 [badboy07@notlogged] has quit. (Client Quit)
#6635 [21:26] <JT96> I cannot copy from the command prompt.
#6636 [21:26] <xales> Jaybird: That question means elaborate on what exactly the problem is
#6637 [21:26] <Herb> Jaybird when you run the launcher, it checks if it has the current version. If it doesn't, it tries to download it. If it fails, and you have a version that works, it uses that
#6638 [21:27] * mancor [mancor@notlogged] has joined #minecrafthelp
#6639 [21:27] * art [art@notlogged] has joined #minecrafthelp
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#6642 [21:27] <mancor> um, my minecraft account is gone, but i payed for it
#6643 [21:27] <Herb> JT96 ipconfig/all>ip.txt
#6644 [21:27] <tyteen4a03> ??> JT96 win/cmd/copy
#6645 [21:27] <VoxelHead> JT96: To copy text in Windows's Command Prompt, right click, select "Select", highlight all text, then press Enter. The text hightlighted is now in your clipboard and ready to be pasted (with Ctrl+V).
#6646 [21:27] <tyteen4a03> mancor, did you get an email saying your account was revoked?
#6647 [21:27] <JT96> Nevermind, I did. Just a moment.
#6648 [21:27] * mancor [mancor@notlogged] has quit. (Client Quit)
#6649 [21:28] <art> WHY DOES MY SINGLE PLAYER MODE ONLY ALLOW ME TO PLAY SURVIVAL MODE???? PURCHASED GAME AND DONT SEE CREATIVE AS AN OPTION???
#6650 [21:28] <JT96> https://gist.github.com/anonymous/c2c019a8f784cf7830a1
#6651 [21:28] <Herb> art don't use allcaps, ty
#6652 [21:28] <JT96> There you go.
#6653 [21:28] <BasedBlastoise> I bought minecraft a while back and later on I migrated my account to mojang and now it shows that I haven't purchased the gane
#6654 [21:28] <tyteen4a03> ??> art scold/shout
#6655 [21:28] <VoxelHead> art: There is no need to yell. The acoustics in here are wonderful.
#6656 [21:28] * edwin [edwin@notlogged] has quit. (Quit: Web client closed)
#6657 [21:28] <tyteen4a03> art, when you create the world, make sure you select Creative Mode
#6658 [21:28] <xales> BasedBlastoise: You need to log in with your email address.
#6659 [21:28] <JT96> This is from my machine, not the Host.
#6660 [21:29] <art> got didnt notice caps :( sorry
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#6662 [21:29] * joshbowers42 [joshbowers42@notlogged] has joined #minecrafthelp
#6663 [21:29] * temp [temp@notlogged] has quit. (Quit: Web client closed)
#6664 [21:29] <BasedBlastoise> I do log in with my email
#6665 [21:29] <tyteen4a03> JT96, we need the internal IP address of your host
#6666 [21:29] * BowserJack [BowserJack@notlogged] has quit. (Ping timeout: 202 seconds)
#6667 [21:29] <Herb> JT ok, get the host one too, please
#6668 [21:29] <tyteen4a03> JT96, you said it was you
#6669 [21:29] <piperhall> hi there. so i payed for an account just now. and it went through on my account. it shows it on my online banking. but, i run the launcher and says that its only a demo? whats the deal. if i payed 29 dollars i want to be able to have a full acount.
#6670 [21:29] <xales> BasedBlastoise: Then you are not logging in to the account it was migrated to.
#6671 [21:29] <Jaybird> Is the launcher the exe file? Should I not see Minecraft on my list of installed programs?
#6672 [21:29] * brooklyn [brooklyn@notlogged] has quit. (Quit: Web client closed)
#6673 [21:29] * temp [temp@notlogged] has joined #minecrafthelp
#6674 [21:29] * blakersmom [blakersmom@notlogged] has quit. (Ping timeout: 202 seconds)
#6675 [21:29] <xales> piperhall: Log in with the account you bought it on to https://account.mojang.com/me
#6676 [21:29] <BasedBlastoise> ItIt lets me log on and all and i only made one account
#6677 [21:30] <xales> BasedBlastoise: Then you either did not migrate your account, or it is migrated somewhere else.
#6678 [21:30] <JT96> Let's be crystal clear. The gist link is for my machine. The host IP address is 192.168.1.8. Obviously I cannot copy that command prompt text to my PC right now.
#6679 [21:30] * Sapanthaleigh [Sapanthaleigh@notlogged] has joined #minecrafthelp
#6680 [21:30] <Herb> JT96 why not?
#6681 [21:30] <BasedBlastoise> Do you have any suggestions as to how I can find out which account it was migrated to
#6682 [21:30] * Brianpham54 [Brianpham54@notlogged] has joined #minecrafthelp
#6683 [21:30] <Khanshaz> i am going thank you for your help
#6684 [21:30] <xales> BasedBlastoise: The only way you could find out is to open a ticket with the accounts team and wait for a reply.
#6685 [21:30] * mancor [mancor@notlogged] has joined #minecrafthelp
#6686 [21:30] <tyteen4a03> mancor, did you get an email saying your account was revoked?
#6687 [21:30] <xales> BasedBlastoise: https://help.mojang.com/customer/portal/emails/new
#6688 [21:30] * art [art@notlogged] has quit. (Client Quit)
#6689 [21:30] <superjac> okay i will try it now give me a few minutes while i do it
#6690 [21:31] <BasedBlastoise> TThank you
#6691 [21:31] <JT96> Well, i'd have to get off and get on the other computer and rejoin this chat. Is that what you suggest? Will I be able to connect with you again?
#6692 [21:31] * carter [carter@notlogged] has joined #minecrafthelp
#6693 [21:31] * Khanshaz [Khanshaz@notlogged] has quit. (Quit: Web client closed)
#6694 [21:31] <Sapanthaleigh> Okay, I want to buy minecraft. when i cick on the link at the top of the store that says "get minecraft for mac or pc" IT JUST RELOADS THE STORE AGAIN! how do I buy minecraft then?
#6695 [21:31] <tyteen4a03> JT96, sure, go ahea
#6696 [21:31] <Herb> JT96 the other computer is in the same physical location though, right?
#6697 [21:31] <piperhall> do i have to do anything other than reopen the program?
#6698 [21:31] <joshbowers42> My launcher is only launching the demo and when i try to send a verification email i do not recieve one.
#6699 [21:31] <Brianpham54> hi i waited too long but didn't get the certification email.anyone helps me with the answer
#6700 [21:31] <piperhall> i just logged in to that
#6701 [21:31] <tyteen4a03> Specta`, go to account.mojang.com/buy/minecraft
#6702 [21:31] <JT96> Herb, yes, same physical location
#6703 [21:31] <Sapanthaleigh> i did that. it didnt work >.<
#6704 [21:31] <mancor> hi, um, my freinds account had suudely disapeered, it syas that she never baught it, any help?
#6705 [21:31] <carter> okay i just bought minecraft and i cant play the game, when i press play, nothing happends but play gets greyed out
#6706 [21:32] <tyteen4a03> Sapanthaleigh, strange - do you have cookies disabled?
#6707 [21:32] <tyteen4a03> mancor, did you get an email saying your account was revoked?
#6708 [21:32] <mancor> no
#6709 [21:32] <Herb> JT96 looks like your router is blocking things. Or firewall, anti-virus, or something. Er,
#6710 [21:32] <mancor> she didnt get anything
#6711 [21:32] <tyteen4a03> mancor, where did your friend buy Minecraft?
#6712 [21:32] <Sapanthaleigh> 'I dont know what that means >.< hod on i can check.
#6713 [21:32] <Brianpham54> i didn't receive anything even spam or nbox folder
#6714 [21:32] <mancor> the minecraft website
#6715 [21:32] <xales> joshbowers42: Then you did not buy or redeem Minecraft on that account. If you do not get a verification email, you are either using Comcast or AOL email service, or you have not waited long enough.
#6716 [21:32] <JT96> Herb, what can I try?
#6717 [21:32] <tyteen4a03> mancor, which is?
#6718 [21:32] <tyteen4a03> mancor, give us the exact website she bought MC from
#6719 [21:32] <mancor> www.minecraft.net
#6720 [21:33] * gerzel [gerzel@notlogged] has joined #minecrafthelp
#6721 [21:33] <tyteen4a03> mancor, okay - what happens when she tries to log into account.mojang.com/me?
#6722 [21:33] <xales> Brianpham54: If you're using AOL or Comcast, you will never get it. You probably made a mistake in your address or have not waited long enough.
#6723 [21:33] <Herb> JT96 click where it says "Herb" at the top
#6724 [21:33] <mancor> it says she never baught it
#6725 [21:33] <SeanThomas2> https://gist.github.com/anonymous/894e44a14cdb2bf0ac8d
#6726 [21:33] <JT96> tyteen4a03, I will jump PCs in a few minutes.
#6727 [21:33] <joshbowers42> sorry guys i was just being inpatient i just looked in my inbox and its there now thans xales
#6728 [21:33] * techno156 [techno156@notlogged] has quit. (Remote host closed the connection)
#6729 [21:33] <xales> ??> SeanThomas2 gpu/amd
#6730 [21:33] <VoxelHead> SeanThomas2: You can get drivers for AMD (formerly ATI) GPUs here: http://support.amd.com/en-us/download/auto-detect-tool
#6731 [21:33] <tyteen4a03> mancor, do you see a My Games section?
#6732 [21:33] <Tarotaur> Excuse me, but I'm recieving exit code 1, can someone help?
#6733 [21:33] <Sapanthaleigh> Okay, well i tried to downoad it from a different computer in the house and it still didnt work >.< like the link isnt woking.
#6734 [21:33] <tyteen4a03> ??> Tarotaur devconsole
#6735 [21:33] <xales> ??> Tarotaur devconsole
#6736 [21:34] <VoxelHead> Tarotaur: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#6737 [21:34] <mancor> hold on, let me ask her
#6738 [21:34] <VoxelHead> Tarotaur: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#6739 [21:34] <tyteen4a03> ??< mojang/email
#6740 [21:34] * piperhall [piperhall@notlogged] has quit. (Quit: Web client closed)
#6741 [21:34] * ieatwithaspork [ieatwithaspork@notlogged] has joined #minecrafthelp
#6742 [21:34] <tyteen4a03> .sitedown Having purchase/redeem problems? Try buying at http://account.mojang.com/buy/minecraft. If you are using a Minecraft.net account (you use your username to log in), the store is currently broken for you. Send an email to Mojang (http://help.mojang.com/customer/portal/emails/new) with your information and wait for a response. Happy holidays!
#6743 [21:34] <VoxelHead> tyteen4a03, I will now give that message to anyone joining #minecrafthelp.
#6744 [21:35] <SeanThomas2> but my secerity blocked that
#6745 [21:35] <Brianpham54> i use yahoo email
#6746 [21:35] <ieatwithaspork> I recently tried to purchase minecraft with paypal, but the website said that it could not connect with paypal.
#6747 [21:35] <tyteen4a03> SeanThomas2, what antivirus do you use?
#6748 [21:35] <tyteen4a03> ieatwithaspork, are you buying on account.mojang.com/buy/minecraft?
#6749 [21:35] <Brianpham54> xales I use yahoo email and it didn't work
#6750 [21:35] <xales> SeanThomas2: Then whatever ``security'' you have is utter garbage. Your computer requires an updated graphics driver. You are on your own to get that. That website will assist you, and so will calling the company who made your computer.
#6751 [21:35] <Tarotaur> Here's my devconsole: https://gist.github.com/anonymous/b55df41ced1df5b0c175
#6752 [21:35] <ieatwithaspork> i dont think so
#6753 [21:36] <SeanThomas2> Kaspersky
#6754 [21:36] <tyteen4a03> ieatwithaspork, do you have a Minecraft.net account (you log in with your username)?
#6755 [21:36] * Jedi7777 [Jedi7777@notlogged] has joined #minecrafthelp
#6756 [21:36] <ieatwithaspork> yes
#6757 [21:36] <xales> Brianpham54: Then you did not wait long enough, or typo'd your email address.
#6758 [21:36] <tyteen4a03> Tarotaur, Minecraft username please?
#6759 [21:36] <Brianpham54> i have waited for 6 hours until now
#6760 [21:36] <Tarotaur> it's Tarotaur
#6761 [21:36] <Brianpham54> xales
#6762 [21:36] <mancor> okay
#6763 [21:36] <SeanThomas2> so my graphics is broken and not my java
#6764 [21:37] <tyteen4a03> ??> Tarotaur win/reinst
#6765 [21:37] <VoxelHead> Tarotaur: You may need to reinstall the locally installed files that Minecraft puts into place.
#6766 [21:37] <VoxelHead> Tarotaur: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#6767 [21:37] <mancor> i asked her, and it says she never baught it
#6768 [21:37] <xales> Brianpham54: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#6769 [21:37] <tyteen4a03> Tarotaur, you also have the wrong version of Java installed
#6770 [21:37] <tyteen4a03> ??> Tarotaur win/java/reinst
#6771 [21:37] <VoxelHead> Tarotaur: You need to reinstall Java.
#6772 [21:37] <xales> mancor: I wonder if that's why it says that then?
#6773 [21:37] <VoxelHead> Tarotaur: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.7.
#6774 [21:37] <Brianpham54> thanks xales
#6775 [21:37] <tyteen4a03> Tarotaur, get 64bit
#6776 [21:37] <Brianpham54> have a great day to u
#6777 [21:37] <mancor> idk, any more advice?
#6778 [21:37] * wpekrwaer [wpekrwaer@notlogged] has joined #minecrafthelp
#6779 [21:37] * iPeer [iPeer@notlogged] has quit. ()
#6780 [21:37] <xales> mancor: Advice for what? It says she never bought it because she never bought it
#6781 [21:38] * Aidanrogenes [Aidanrogenes@notlogged] has joined #minecrafthelp
#6782 [21:38] <carter> okay i just bought minecraft and i cant play the game, when i press play, nothing happends but play gets greyed out what do i do?
#6783 [21:38] * wpekrwaer [wpekrwaer@notlogged] has quit. (Client Quit)
#6784 [21:38] <xales> ??> carter devconsole
#6785 [21:38] <mancor> she told me she has a minecraft account, but it just says she never baught it
#6786 [21:38] <VoxelHead> carter: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#6787 [21:38] <VoxelHead> carter: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#6788 [21:38] <mancor> anh she did buy it
#6789 [21:38] <xales> mancor: You just said earlier that she said she DID NOT buy it.
#6790 [21:38] <tyteen4a03> mancor, do you have the receipt?
#6791 [21:38] <SeanThomas2> i am very confused can we just start over, it says my java platform se binary has stopped working
#6792 [21:38] <mancor> she did
#6793 [21:38] <Jaybird> Did anyone happen to see my DxDiag earlier from pastie.org?
#6794 [21:38] <Jaybird> Did anyone happen to see my DxDiag earlier from pastie.org?
#6795 [21:38] * Brianpham54 [Brianpham54@notlogged] has left #minecrafthelp
#6796 [21:38] <xales> mancor: Either way, we cannot help you. If your friend needs help, then YOUR FRIEND must come here, not you.
#6797 [21:38] <Aidanrogenes> hey so my account shut down so is there anyway i can transfer money from my original account to my new account
#6798 [21:39] <tyteen4a03> Jaybird, can you give us the link again?
#6799 [21:39] <Aidanrogenes> It was server money
#6800 [21:39] * artdaddy [artdaddy@notlogged] has joined #minecrafthelp
#6801 [21:39] <Jaybird> I thought I was downloading an updated driver, but it didn't seem to change anything.
#6802 [21:39] * Scyatican693 [Scyatican693@notlogged] has joined #minecrafthelp
#6803 [21:39] <Herb> ??> Aidanrogenes mojang/contact
#6804 [21:39] <Herb> ??> Aidanrogenes mojang/email
#6805 [21:39] <VoxelHead> Aidanrogenes: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#6806 [21:39] <xales> Aidanrogenes: That is something you will have to talk to the server about.
#6807 [21:39] * xales kicked Herb from #minecrafthelp (Reason: erb :No.)
#6808 [21:39] * Herb [Herb@notlogged] has joined #minecrafthelp
#6809 [21:39] <Sapanthaleigh> can someone tell me why the link isnt working to buy minecraft?
#6810 [21:39] <Tarotaur> Well I had tried that before, and was told to manually download the library files that were incomplete. Although, I'll be sure to try cleaning out my java versions and reinstalling the proper version next.
#6811 [21:39] * Espercorn kicked Herb from #minecrafthelp (Reason: erb :(xales) And no autorejoin.)
#6812 [21:39] <Aidanrogenes> yes
#6813 [21:39] <carter> okay hang on
#6814 [21:40] <carter> i might need you to repeat last part
#6815 [21:40] <xales> Aidanrogenes: ``Server money'' has nothing to do with Minecraft, it is set up on whatever server you play on.
#6816 [21:40] <tyteen4a03> Tarotaur, out of curiosity, what antivirus/firewall do you use?
#6817 [21:40] <SeanThomas2> it says that my java platform se binary has stopped working
#6818 [21:40] <Tarotaur> Avast
#6819 [21:40] * Epicface [Epicface@notlogged] has joined #minecrafthelp
#6820 [21:40] <Aidanrogenes> it is on mc.slabcraft.net
#6821 [21:40] <artdaddy> I have purchased game on the 25th and can still only see survival mode as an option any suggestions on how i can see an play creative mode????
#6822 [21:40] <xales> Aidanrogenes: I don't care where it is. You have to talk to them about it.
#6823 [21:40] <tyteen4a03> artdaddy, you need to create a new world
#6824 [21:41] <tyteen4a03> Tarotaur, shouldn't block
#6825 [21:41] * xales kicked artdaddy from #minecrafthelp (Reason: rtdaddy :0,4WHEN CREATING A NEW WORLD, YOU CHOOSE WHAT GAME MODE TO PLAY)
#6826 [21:41] <Epicface> Guys I purchased the game a while ago and now that i migrated it says i no longer own a copy of the game
#6827 [21:41] <xales> Epicface: You have to log in with your email address.
#6828 [21:41] <tyteen4a03> Epicface, login with your Mojang account to account.mojang.com/me
#6829 [21:41] <tyteen4a03> xales, fail
#6830 [21:41] * SinZ|offline is now known as SinZ
#6831 [21:41] <SeanThomas2> i need some help with my java allowing minecraft
#6832 [21:41] <Epicface> I did, logged in but it only lets me play demo
#6833 [21:41] <Aidanrogenes> ho wdo i talk to them
#6834 [21:41] <tyteen4a03> Epicface, log into account.mojang.com/me - do you see your copy of MC?
#6835 [21:41] <xales> Aidanrogenes: By connecting to the server and asking, or going to their website.
#6836 [21:41] <Epicface> no it only shows pocket edition
#6837 [21:41] * Aidanrogenes [Aidanrogenes@notlogged] has quit. (Client Quit)
#6838 [21:41] * Mason [Mason@notlogged] has joined #minecrafthelp
#6839 [21:41] <xales> SeanThomas2: The problem is not Java. The problem is the video driver.
#6840 [21:41] <tyteen4a03> Jaybird, please give me your dxdiag report again
#6841 [21:42] <SeanThomas2> how do i fix it
#6842 [21:42] <Scyatican693> Hi, I payed for my full minecraft account but its only letting me play the demo.
#6843 [21:42] <mancor> okay, she does have the reciept
#6844 [21:42] * Mason [Mason@notlogged] has quit. (Client Quit)
#6845 [21:42] <Epicface> but i purchased the game back in like 2010
#6846 [21:42] <tyteen4a03> Scyatican693, log into account.mojang.com/me - what do you see under My Games?
#6847 [21:42] * giovanp [giovanp@notlogged] has quit. (Ping timeout: 202 seconds)
#6848 [21:42] <carter> https://gist.github.com/anonymous/d323191146f7d78d71b7
#6849 [21:42] <xales> SeanThomas2: I already told you how.
#6850 [21:42] <Epicface> I already paid once for minecraft and now it says i don't have it
#6851 [21:42] <tyteen4a03> Epicface, then the migration probably failed, or you migrated your mc.net account to somewhere else
#6852 [21:43] <tyteen4a03> Epicface, try account.mojang.com/migrate again
#6853 [21:43] <Epicface> hmm
#6854 [21:43] <xales> Epicface: Then you migrated it to a different account.
#6855 [21:43] <xales> carter: That is NOT what the instructions told you to do.
#6856 [21:43] * jake_ [jake_@notlogged] has joined #minecrafthelp
#6857 [21:43] <xales> carter: If you cannot follow the instructions, we cannot help you.
#6858 [21:43] <SeanThomas2> ya i know but was confused and other people told me different
#6859 [21:43] <carter> you told me to creat a secret gisp
#6860 [21:43] <Epicface> Error! Your Minecraft account has already been migrated to a Mojang account. Go to the log in page and use your e-mail address to login.
#6861 [21:43] <carter> ...
#6862 [21:44] * jake_ [jake_@notlogged] has quit. (Client Quit)
#6863 [21:44] <tyteen4a03> Epicface, then your copy of Minecraft went to the wrong Mojang account
#6864 [21:44] * Me4502|Away is now known as Me4502
#6865 [21:44] <tyteen4a03> Epicface, send an email to Mojang with your transaction ID, minecraft username and correct Mojang account email
#6866 [21:44] <tyteen4a03> ??> Epicface transactionid
#6867 [21:44] <VoxelHead> Epicface: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#6868 [21:44] <xales> ??> carter devconsole
#6869 [21:44] <carter> what do i copy?
#6870 [21:44] <tyteen4a03> ??> Epicface mojang/email
#6871 [21:44] * SeanThomas2 [SeanThomas2@notlogged] has quit. (Quit: Web client closed)
#6872 [21:44] <VoxelHead> carter: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#6873 [21:44] <VoxelHead> carter: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#6874 [21:44] <VoxelHead> Epicface: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#6875 [21:45] <Epicface> ok thanks
#6876 [21:45] * Epicface [Epicface@notlogged] has quit. (Client Quit)
#6877 [21:45] <carter> copy what text?????
#6878 [21:45] * Mikko[A] is now known as Mikko_blu
#6879 [21:45] <carter> on here?
#6880 [21:45] * Sapanthaleigh [Sapanthaleigh@notlogged] has quit. (Quit: Web client closed)
#6881 [21:45] <xales> carter: Read what VoxelHead said to you.
#6882 [21:45] * avonna [avonna@notlogged] has joined #minecrafthelp
#6883 [21:46] <Scyatican693> I dont see where it says my games
#6884 [21:46] <carter> [20:46:14 INFO]: Refreshing local version list... [20:46:14 INFO]: Minecraft Launcher 1.3.7 (through bootstrap 5) started on windows... [20:46:14 INFO]: Current time is Dec 26, 2013 8:46:14 PM [20:46:14 INFO]: System.getProperty('os.name') == 'Windows 7' [20:46:14 INFO]: System.getProperty('os.version') == '6.1' [20:46:14 INFO]: System.getProperty('os.arch') == 'x86' [20:46:14 INFO]: System.getProperty('java.version') == '1.7
#6885 [21:46] <tyteen4a03> carter, USE GIST
#6886 [21:46] <ieatwithaspork> I tried to pay with Paypal ont he website you suggested and all I see is this: Return to merchant and try a different payment method We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available).
#6887 [21:46] <tyteen4a03> ??> carter gist
#6888 [21:46] <VoxelHead> carter: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#6889 [21:46] <carter> omg
#6890 [21:46] <carter> hang on im sorry
#6891 [21:47] <avonna> my minecraft is still with the old launcher and everytime i pull it up i getall the words and it wont let me place it anywhere either
#6892 [21:47] <carter> :(
#6893 [21:47] <xales> avonna: Uh, what?
#6894 [21:47] <tyteen4a03> ieatwithaspork, check that 1. you have enough PayPal balance, 2. your account is not limited, 3. your bank allows the transaction (you should have enough deposit/credit)
#6895 [21:47] <Scyatican693> Hello?
#6896 [21:47] <tyteen4a03> Scyatican693, you don't see a My Games?
#6897 [21:47] <Scyatican693> nope
#6898 [21:47] <tyteen4a03> Scyatican693, then you logged in with the wrong email - try other emails you have
#6899 [21:48] <Jaybird> Yeah! I figured out gist. Here's my dxdiag report https://gist.github.com/jaybird37/8031ebf1b0fef7a4b78e
#6900 [21:48] <carter> https://gist.github.com/anonymous/1777b757f31a5504e61b
#6901 [21:48] <avonna> when i pull my launcher up for my mine craft its like rebooting
#6902 [21:48] <carter> that right?
#6903 [21:48] <tyteen4a03> Jaybird, link is broken
#6904 [21:48] <xales> carter: No. You have to do it after you have tried to run Minecraft.
#6905 [21:48] <tyteen4a03> carter, that's it?
#6906 [21:48] * Jedi7777 [Jedi7777@notlogged] has quit. (Quit: Web client closed)
#6907 [21:48] <Jaybird> https://gist.github.com/jaybird37/8031ebf1b0fef7a4b78e
#6908 [21:48] <ieatwithaspork> I used my credit card in Paypal to pay for Minecraft
#6909 [21:48] <tyteen4a03> Jaybird, also broke - try pastie.org
#6910 [21:48] <carter> wait so push play then do that?
#6911 [21:49] <avonna> how do you update your launcher
#6912 [21:49] <Scyatican693> No im on the the home page, and just see updates and a twitter feed
#6913 [21:49] <tyteen4a03> ieatwithaspork, you may have to call your bank and have them allow international transactions, although I'm not sure why it happens on PayPal
#6914 [21:49] <tyteen4a03> avonna, the launcher updates itself
#6915 [21:49] <tyteen4a03> Scyatican693, you're supposed to go to account.mojang.com/me
#6916 [21:49] <JT96> xales, you kicked the only guy helping me! Why?!
#6917 [21:49] <xales> JT96: Because they have no idea what they are doing.
#6918 [21:49] <Scyatican693> ok
#6919 [21:50] <avonna> when i pull it up it says 1.3.7 launcher
#6920 [21:50] <JT96> What do you mean! He was helping me! Unless you know how to help me.
#6921 [21:50] <JT96> Besides, how do you KNOW he wasn't helping?
#6922 [21:50] <avonna> hello
#6923 [21:50] <xales> JT96: Because I actually know what I am doing.
#6924 [21:50] <xales> avonna: That is the latest version of the launcher.
#6925 [21:51] <JT96> Then you're going to help me.
#6926 [21:51] <xales> JT96: Now, what problem are you having, specifically?
#6927 [21:51] <avonna> omg wow well thanks i feel stupid
#6928 [21:51] <Scyatican693> it says 'did you know that if you have an old premium minecraft account you can import it into this account? if you do,you shold start using your mojang account email as username when logging into minecraft'
#6929 [21:51] <carter> https://gist.github.com/anonymous/83aee91047899cd8d586
#6930 [21:51] <carter> i think thats it
#6931 [21:51] <xales> carter: It has not finished downloading Minecraft. Wait.
#6932 [21:51] <JT96> I want to play a LAN game. Something is blocking me, and I cannot resolve it. Herb told me to set up an ad-hoc network to bypass this, which I cannot do. It crashes when I try.
#6933 [21:52] <avonna> and it woplace my minecraft anywhere
#6934 [21:52] <avonna> wont
#6935 [21:52] <xales> JT96: Yeah. That's absolutely moronic advice.
#6936 [21:52] * ieatwithaspork [ieatwithaspork@notlogged] has quit. (Ping timeout: 202 seconds)
#6937 [21:52] <carter> my internet or what?
#6938 [21:52] <xales> JT96: You can't play Minecraft over an ad-hoc network.
#6939 [21:52] <tyteen4a03> xales, I told him off once that it's bad advice
#6940 [21:52] <xales> carter: It means you have to WAIT FOR MINECRAFT TO LAUNCH
#6941 [21:52] * haileyjw [haileyjw@notlogged] has joined #minecrafthelp
#6942 [21:52] <xales> tyteen4a03: Guess what?
#6943 [21:52] <JT96> Then what do I do?
#6944 [21:52] * avonna [avonna@notlogged] has quit. (Quit: Web client closed)
#6945 [21:52] * joshbowers42_ [joshbowers42_@notlogged] has joined #minecrafthelp
#6946 [21:53] <xales> JT96: You fix whatever problem is preventing it from connecting. Most likely a firewall.
#6947 [21:53] <JT96> I disabled the firewall on both machines and it still gives me a timeout error and doesn't explain why.
#6948 [21:53] <xales> JT96: Then there is still another firewall, or the machines are not on the same network segment.
#6949 [21:53] <Jaybird> http://pastie.org/8578832
#6950 [21:53] * joshuabowers42 [joshuabowers42@notlogged] has joined #minecrafthelp
#6951 [21:53] * carter [carter@notlogged] has quit. (Quit: Web client closed)
#6952 [21:53] <JT96> They are on the exact same network, I guarantee that. I blocked the only firewall too.
#6953 [21:54] <xales> JT96: In what way did you `block' them?
#6954 [21:54] <haileyjw> I bought the game for my daughter and I am having issues downloading it. I click to download the file then when I try to run the .exe it does nothing. I've tried disabling avg, downloading linux, running as admin... nothing is working.
#6955 [21:54] <haileyjw> I bought the game for my daughter and I am having issues downloading it. I click to download the file then when I try to run the .exe it does nothing. I've tried disabling avg, downloading linux, running as admin... nothing is working.
#6956 [21:54] * temp [temp@notlogged] has left #minecrafthelp
#6957 [21:54] <xales> Jaybird: That computer is probably going to be too old to run Minecraft.
#6958 [21:54] <xales> ??> haileyjw win/java/reinst
#6959 [21:54] <VoxelHead> haileyjw: You need to reinstall Java.
#6960 [21:54] <VoxelHead> haileyjw: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.7.
#6961 [21:54] * temp_ [temp_@notlogged] has joined #minecrafthelp
#6962 [21:54] <haileyjw> we reinstalled java
#6963 [21:54] <haileyjw> still not working
#6964 [21:55] <JT96> By goind to windows firewall on both machines, went to "Turn Windows Firewall on or off" and turned off the private network firewall. Do I have to also disable the public firewall?
#6965 [21:55] <xales> haileyjw: Do it again. Make sure you UNINSTALL everything that even has Java in the name.
#6966 [21:55] <tyteen4a03> JT96, yes
#6967 [21:55] <Scyatican693> BRB
#6968 [21:55] <xales> JT96: Is there any third-party firewall or security software of any sort on the machines?
#6969 [21:55] * XxSpaceComicxX [XxSpaceComicxX@notlogged] has joined #minecrafthelp
#6970 [21:55] <JT96> Seems like that cold be slightly dangerous, is it not?
#6971 [21:55] <JT96> There is no active security software besides Windows Security on my PC.
#6972 [21:56] <XxSpaceComicxX> I am trying to buy minecraft and it is not working
#6973 [21:56] <tyteen4a03> JT96, your router already blocks off the connections for you
#6974 [21:56] <xales> XxSpaceComicxX: And why is that?
#6975 [21:56] * joshbowers42_ [joshbowers42_@notlogged] has quit. (Ping timeout: 202 seconds)
#6976 [21:56] <temp_> Paid with visa an hour ago, no verofocation email. How long does this usually take?
#6977 [21:56] <tyteen4a03> ??> temp_ payment
#6978 [21:56] <VoxelHead> temp_: Mojang don't process money directly from payments made, but accept payment them through a third-party institution like Moneybookers or Paypal. Once Mojang gets receipt of these payments, your account will be credited with premium status. This may take a few hours, be patient.
#6979 [21:56] * Edgarnj [Edgarnj@notlogged] has joined #minecrafthelp
#6980 [21:56] <VoxelHead> temp_: If it has been more than a few days, please contact Mojang through http://is.gd/mc_activation
#6981 [21:56] <JT96> Is there a way around that then, tyteen4a03?
#6982 [21:56] <Jaybird> Will a new 1.0 TB Hard drive help? We've purchased it but haven't had it installed yet.
#6983 [21:56] <tyteen4a03> JT96, just turn it off
#6984 [21:56] <xales> tyteen4a03: they are talking about a verification email.
#6985 [21:56] <XxSpaceComicxX> It keeps telling my my credit card information is wrong-but i know its correct
#6986 [21:57] <tyteen4a03> xales, email?
#6987 [21:57] <JT96> The router?!
#6988 [21:57] <xales> tyteen4a03: Are you using an AOL or Comcast address?
#6989 [21:57] <xales> er
#6990 [21:57] <tyteen4a03> JT96, the public firewall
#6991 [21:57] <xales> temp_: Are you using an AOL or Comcast address?
#6992 [21:57] <tyteen4a03> xales, oh
#6993 [21:57] <JT96> I did, same error.
#6994 [21:57] <joshuabowers42> hello guys when i created my mojang account about thirty minuetes ago i registered my card i bought but now that ive downloaded the launcher it only lets me play demo so i went to my minecraft account page and it said i havent purchased the game yet please help me
#6995 [21:57] <xales> XxSpaceComicxX: Is it a real card (it has your name physically embossed on it), or is it a prepaid card?
#6996 [21:57] * karlana [karlana@notlogged] has joined #minecrafthelp
#6997 [21:57] <tyteen4a03> xales, in my defense it's 4am
#6998 [21:57] <XxSpaceComicxX> it is a real credit card
#6999 [21:57] <tyteen4a03> joshuabowers42, account.mojang.com/me - do you see your copy of Minecraft?
#7000 [21:57] <xales> XxSpaceComicxX: Then you need to call the bank. They are denying it. You need to ask them why.
#7001 [21:58] <temp_> thenks VoxelHead
#7002 [21:58] <JT96> xales, all firewalls are disabled and I get the same error.
#7003 [21:58] <xales> temp_: Are you using an AOL or Comcast address?
#7004 [21:58] <xales> ??> JT96 win/hjt
#7005 [21:58] <VoxelHead> JT96: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#7006 [21:58] <VoxelHead> JT96: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on gist and give us the link.
#7007 [21:58] <XxSpaceComicxX> I used two different credit cards and I know nothing is wrong with them
#7008 [21:58] <joshuabowers42> tyteen, no thats what im saying is that its like i never put in the code but now the code is used up
#7009 [21:58] <joshuabowers42> tyteen, no thats what im saying is that its like i never put in the code but now the code is used up
#7010 [21:58] * karlana [karlana@notlogged] has left #minecrafthelp
#7011 [21:58] <tyteen4a03> joshuabowers42, then you redeemed the code on the wrong Mojang account - try other emails you have
#7012 [21:58] <xales> XxSpaceComicxX: The bank is probably denying it because it is an international transaction. If it says it was denied, that is an action taken by YOUR BANK, not by Mojang or the payment processor.
#7013 [21:59] * Edgarnj [Edgarnj@notlogged] has quit. (Client Quit)
#7014 [21:59] <JT96> It did not find win/hjt
#7015 [21:59] <xales> JT96: Do what VoxelHead told you.
#7016 [21:59] <tyteen4a03> JT96, read the message below
#7017 [21:59] <XxSpaceComicxX> It just said "ERROR" not that it was denied
#7018 [21:59] <xales> XxSpaceComicxX: And that is what that message means.
#7019 [21:59] <JT96> Okay, well I need a couple minutes to get all that then.
#7020 [21:59] <XxSpaceComicxX> Oh ok, well thank you!
#7021 [21:59] <tyteen4a03> XxSpaceComicxX, you need to call your bank anyhow, they are rejecting it, not Mojang
#7022 [22:00] <XxSpaceComicxX> Thanks again
#7023 [22:00] * XxSpaceComicxX [XxSpaceComicxX@notlogged] has quit. (Client Quit)
#7024 [22:00] <joshbowers42> tyteen, i dont have acess to any other of my emails because there old
#7025 [22:00] <tyteen4a03> joshbowers42, use whatever email you used to register for the Mojang account in the first place
#7026 [22:00] * Edgarnj [Edgarnj@notlogged] has joined #minecrafthelp
#7027 [22:01] * haileyjw [haileyjw@notlogged] has quit. (Quit: Web client closed)
#7028 [22:01] <joshbowers42> thats the one im on thats why im confused
#7029 [22:01] <JT96> tyteen4a03, xales, VoxelHead, it is installing.
#7030 [22:02] <tyteen4a03> joshbowers42, send an email to Mojang with your Mojang account email and gift card code
#7031 [22:02] <tyteen4a03> ??> joshbowers42 mojang/email
#7032 [22:02] <VoxelHead> joshbowers42: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#7033 [22:02] <JT96> Which scan option do I choose?
#7034 [22:02] * Edgarnj [Edgarnj@notlogged] has quit. (Client Quit)
#7035 [22:02] <xales> JT96: Look at the instructions.
#7036 [22:03] <Jaybird> I didn't see any red flags when I was looking at system requirements. Any hope for updating this machine, or do we need a new computer?
#7037 [22:03] <JT96> There was no "I accept" option. I ran the program and there is: Do a system scan and save a logfile or do a system scan only.
#7038 [22:03] * XxSpaceComicxX [XxSpaceComicxX@notlogged] has joined #minecrafthelp
#7039 [22:03] * Rian [Rian@notlogged] has joined #minecrafthelp
#7040 [22:03] <xales> Jaybird: Really, your only option would be a new computer. You could try updating the graphics driver, but…
#7041 [22:04] <JT96> Wait, I'm sorry. I missed part of the instructions
#7042 [22:04] <xales> JT96: The instructions told you which one to pick.
#7043 [22:04] <joshbowers42> i emailed them before getting on here but i was hoping maybe you guys have a way to help without waitig
#7044 [22:04] <xales> Jaybird: One moment, I'll find the driver.
#7045 [22:04] <xales> Jaybird: One moment, I'll find the driver.
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#7048 [22:04] * XxSpaceComicxX [XxSpaceComicxX@notlogged] has quit. (Client Quit)
#7049 [22:05] <temp_> no... not aol or comcast
#7050 [22:05] <xales> Jaybird: Download Catalyst Software Suite from here: http://support.amd.com/en-us/download/desktop/legacy?product=legacy1&os=Windows%20XP%20-%20Professional/Home&RenderOnServer=true
#7051 [22:05] <xales> temp_: Then you will get the email shortly, unless you made a typo in your address.
#7052 [22:05] * salim [salim@notlogged] has quit. (Client Quit)
#7053 [22:05] <Jaybird> Thanks for going the extra mile. I'll give that a try tomorrow.
#7054 [22:05] <JT96> It said it was denied access to the host files, then it opened a blank notepad file.
#7055 [22:06] <tyteen4a03> joshbowers42, we are not Mojang
#7056 [22:07] * Zarthus [Zarthus@notlogged] has quit. (Remote host closed the connection)
#7057 [22:07] <temp_> My visa was charged an hour ago. and I received an email from mojang when initializing account. So... Just wait?
#7058 [22:07] <JT96> xales, HiJackThis did not work
#7059 [22:07] <joshbowers42> i know i just didnt know if i was the one screwing up
#7060 [22:08] <xales> temp_: Try logging in to https://account.mojang.com/me - also, did you get an email with a receipt?
#7061 [22:08] <tyteen4a03> JT96, you are supposed to give the report to us
#7062 [22:08] <xales> JT96: Run it As Administrator. You may also need to disable Kaspersky.
#7063 [22:08] <tyteen4a03> xales, he had kaspersky?
#7064 [22:08] <xales> I think so?
#7065 [22:08] <xales> Someone did.
#7066 [22:08] <xales> I forget who.
#7067 [22:08] <xales> Anyway, if access to hosts is denied, they have something.
#7068 [22:08] * temp__ [temp__@notlogged] has joined #minecrafthelp
#7069 [22:08] <JT96> The option to run as administrator is greyed out.
#7070 [22:09] <JT96> I do not have Kaspersky
#7071 [22:09] <tyteen4a03> JT96, what antivirus do you or your brother have?
#7072 [22:09] * Jaybird [Jaybird@notlogged] has quit. (Quit: Web client closed)
#7073 [22:09] <JT96> I have only the built in tool from Windows on my PC. The other PC has no active antivirus, as in it has been entirely disabled.
#7074 [22:10] <tyteen4a03> JT96, what is installed?
#7075 [22:10] <tyteen4a03> JT96, some antiviruses continue to interfere with applications even when disabled
#7076 [22:10] <JT96> Windows Defender on my PC.
#7077 [22:11] <temp_> https://account.mojang.com/me shows no game and I got no email... yet.
#7078 [22:11] <tyteen4a03> JT96, are you two connected to the same wireless network?
#7079 [22:11] <JT96> Yes
#7080 [22:11] <tyteen4a03> JT96, are you able to try wired?
#7081 [22:11] <JT96> No
#7082 [22:11] <tyteen4a03> JT96, what model is your router?
#7083 [22:11] <JT96> Don't know. The router is straight from Verizon.
#7084 [22:12] <xales> temp_: If you didn't get an email with a receipt, then the transaction probably failed. What you see on your account is probably just a hold, and your bank rejected it at the last minute, due to it being an international transaction. You should call them and make sure it went through.
#7085 [22:13] * Kelaris [Kelaris@notlogged] has joined #minecrafthelp
#7086 [22:13] <tyteen4a03> JT96, back to your computer - did HiJackThis generate a (partial) report, or just flatly refused to run?
#7087 [22:13] <tyteen4a03> JT96, (also, have you turned off the ad-hoc network)
#7088 [22:13] * BasedBlastoise [BasedBlastoise@notlogged] has quit. (Quit: Web client closed)
#7089 [22:14] <JT96> it went through the scan after I ignored the error, but did not return a log file, only a blank file. Also, the ad-hoc network was never created.
#7090 [22:14] <tyteen4a03> JT96, ok
#7091 [22:14] * missykissylol [missykissylol@notlogged] has joined #minecrafthelp
#7092 [22:14] <tyteen4a03> JT96, are you an Administrator on the PC? sounds strange the Run As Admin option is greyed out
#7093 [22:15] <JT96> I am the one and only as there is no other account besides guest which is inactive.
#7094 [22:15] <tyteen4a03> JT96, can you check in Control Panel -> User and Accounts anyway?
#7095 [22:15] <tyteen4a03> JT96, also, just in case:
#7096 [22:15] <tyteen4a03> ??> JT96 win/av/detect
#7097 [22:15] <VoxelHead> JT96: Go to the Control Panel, Programs and Features (or Add/remove programs if you are on Windows XP), and tell us all entries that has the word "Antivirus", "Firewall", or "Security" in it.
#7098 [22:16] * Tauberg [Tauberg@notlogged] has joined #minecrafthelp
#7099 [22:16] <Kelaris> Whenever I log into one of my world it will start loading, go to the home page and sit there about 30 seconds, open the world, and ill fall down to bedrock. No chunks are ever loaded, all my other worlds are fine
#7100 [22:16] <JT96> Yes I am the administrator.
#7101 [22:16] <tyteen4a03> ??> Kelaris mcedit/repair
#7102 [22:16] <VoxelHead> Kelaris: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#7103 [22:16] <VoxelHead> Kelaris: To download MCEdit, go to http://www.mcedit.net/ and choose the version appropriate for your OS.
#7104 [22:16] <tyteen4a03> Kelaris, uh
#7105 [22:16] <tyteen4a03> Kelaris, oops
#7106 [22:16] <tyteen4a03> ??> Kelaris mcedit
#7107 [22:16] <VoxelHead> Kelaris: To download MCEdit, go to http://www.mcedit.net/ and choose the version appropriate for your OS.
#7108 [22:16] <Kelaris> ill try that
#7109 [22:16] <Tauberg> When I try to register for an account, I get a screen with no text on it.
#7110 [22:17] <tyteen4a03> Kelaris, use MCEdit to reset your player position to somewhere that makes sense
#7111 [22:17] <tyteen4a03> Tauberg, on account.mojang.com/register?
#7112 [22:17] <Scyatican693> good bye
#7113 [22:17] <JT96> Wait, I know what I did wrong. I was trying to run as admin from the shortcut on my desktop, not the file in my Program Files. I have the log now. I will upload to gist.
#7114 [22:17] * Scyatican693 [Scyatican693@notlogged] has quit. (Quit: Web client closed)
#7115 [22:17] <Tauberg> No, it is at https://minecraft.net/store/minecraft
#7116 [22:17] <tyteen4a03> Tauberg, use account.mojang.com/buy/minecraft
#7117 [22:17] <JT96> https://gist.github.com/anonymous/ed2674934507002b658f
#7118 [22:18] <Tauberg> THANX!
#7119 [22:18] * soccerpro [soccerpro@notlogged] has quit. (Ping timeout: 202 seconds)
#7120 [22:18] <JT96> tyteen4a03 I got the gist link: https://gist.github.com/anonymous/ed2674934507002b658f
#7121 [22:18] <tyteen4a03> JT96, I saw
#7122 [22:18] * domki366 [domki366@notlogged] has joined #minecrafthelp
#7123 [22:18] * tara_ [tara_@notlogged] has joined #minecrafthelp
#7124 [22:19] <tyteen4a03> JT96, okay, moving on:
#7125 [22:19] <tyteen4a03> JT96, visit 192.168.1.1 in your browser and log into the router control panel
#7126 [22:20] * asfKilla [asfKilla@notlogged] has joined #minecrafthelp
#7127 [22:20] <domki366> When I launch minecraft, it says "ready to update and play 1.7.4" and it won't update. However, when I start the game, it says "Minecraft 1.7.4" in the corner, however, all of the properties in game have this 1.3 look to it.
#7128 [22:20] <tyteen4a03> domki366, are you using the launcher available at minecraft.net/download?
#7129 [22:20] <domki366> Yes.
#7130 [22:20] <tyteen4a03> ??> domki366 mac/reinst
#7131 [22:20] <VoxelHead> domki366: You may need to reinstall the locally installed files that Minecraft puts into place.
#7132 [22:20] <asfKilla> i bought mine craft and when i play it it says play demo
#7133 [22:20] <VoxelHead> domki366: To do so, run the following command in a terminal: rm -rf ~/Library/Application\ Support/minecraft/{bin,texturepacks,launcher,resources,assets,libraries,versions,resourcepacks,options.txt,launcher_profiles.json,launcher.jar} and re-run Minecraft.
#7134 [22:21] <tyteen4a03> asfKilla, log into account.mojang.com/me - what do you see under My Games?
#7135 [22:21] <JT96> In the router control panel now.
#7136 [22:21] <tyteen4a03> JT96, what is the router model?
#7137 [22:21] <Kelaris> tyteen4a03/VoxelHead, just sank through the ground again, mcedit repairing did nothing to help
#7138 [22:21] <xales> tyteen4a03: AFAIK the two computers are on the same network.
#7139 [22:22] <xales> Kelaris: Probably nothing you can do unless you have a backup, then.
#7140 [22:22] <JT96> Can't find a model name
#7141 [22:22] <tyteen4a03> xales, client list, QoS (internal?), router wonky setting that disallows transfer between two computers
#7142 [22:22] <Kelaris> its a really old backup
#7143 [22:22] <asfKilla> <tyteen4a03> it shows that i own the game
#7144 [22:22] <Kelaris> but going through mcdit and nbtedit everything seeems fine
#7145 [22:23] <tyteen4a03> asfKilla, did you set up a profile name?
#7146 [22:23] <asfKilla> yes
#7147 [22:23] <tyteen4a03> JT96, out of curiousty, is your current OS inside a VM?
#7148 [22:23] <JT96> No
#7149 [22:24] * domki366 [domki366@notlogged] has quit. (Ping timeout: 202 seconds)
#7150 [22:24] * tara_ [tara_@notlogged] has quit. (Quit: Web client closed)
#7151 [22:24] <tyteen4a03> JT96, are you currently running any VMs?
#7152 [22:24] <JT96> Not one
#7153 [22:24] * missykissylol [missykissylol@notlogged] has quit. (Quit: Web client closed)
#7154 [22:25] <joshbowers42> hello guys sorry i was setting up steam but i didnt get a recipt
#7155 [22:25] <xales> joshbowers42: Then you didn't buy Minecraft, or the receipt was sent somewhere else.
#7156 [22:25] <asfKilla> <tyteen4q03>what do i do
#7157 [22:25] <tyteen4a03> JT96, ok - does both computers have access to the internet at the same time?
#7158 [22:26] <JT96> Yes, they do
#7159 [22:26] <tyteen4a03> JT96, do you know how to use the ping command?
#7160 [22:26] <JT96> No, I do not.
#7161 [22:27] <asfKilla> can anybody help
#7162 [22:27] <xales> asfKilla: Then you need to log in to your account using your email address.
#7163 [22:27] * Doll [Doll@notlogged] has joined #minecrafthelp
#7164 [22:27] <tyteen4a03> ??> JT96 win/cmd
#7165 [22:27] <VoxelHead> JT96: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#7166 [22:27] <JT96> In the command prompt now.
#7167 [22:28] * sirlukew16 [sirlukew16@notlogged] has joined #minecrafthelp
#7168 [22:28] <tyteen4a03> JT96, type in ping *host computer IP here* and press Enter
#7169 [22:28] <asfKilla> thank you it worked xales
#7170 [22:29] <sirlukew16> AuBot: i need to know how to download the game to my computer
#7171 [22:29] <JT96> What now?
#7172 [22:29] * Scuzzah [Scuzzah@notlogged] has joined #minecrafthelp
#7173 [22:29] <Doll> an error has occurred please try again after attempting to login on my PC i can log in on other mobile devices but not PC
#7174 [22:29] <tyteen4a03> JT96, what is the result?
#7175 [22:29] <tyteen4a03> sirlukew16, minecraft.net/download
#7176 [22:29] <xales> Doll: Um, what?
#7177 [22:29] <tyteen4a03> Doll, where are you logging into?
#7178 [22:29] <JT96> Packets: Sent = 4, Recieved = 4, Lost = 0 (o% loss) That is all.
#7179 [22:29] <Doll> from mobile device
#7180 [22:30] <tyteen4a03> JT96, the 4 lines above that
#7181 [22:30] <Kelaris> tyteen4a03/VoxelHead, tried moving the player and i just fell again, the only things that load are the leads, no entities, no blocks
#7182 [22:30] <JT96> All for 192.168.1.12 (my PC, not host) Destination host unreachable
#7183 [22:30] * carter [carter@notlogged] has joined #minecrafthelp
#7184 [22:30] <xales> Kelaris: I don't really think there's anything you can do about it, aside from restoring the backup.
#7185 [22:30] <sirlukew16> tyteen4a03; i've done that but whe i do it and download it it takes me to a window and it will only let me play the demo
#7186 [22:31] <JT96> *Reply from 192.168.1.12
#7187 [22:31] <tyteen4a03> JT96, you are supposed to ping the host computer's IP address
#7188 [22:31] <tyteen4a03> JT96, you're doing this from the host PC?
#7189 [22:31] <carter> okay i waited and i guess it timed out but its not loading anymore, can i send you what it shows now?
#7190 [22:31] <tyteen4a03> sirlukew16, go to account.mojang.com/me - what do you see under My Games?
#7191 [22:31] <JT96> I am not doing this from the host PC
#7192 [22:31] <xales> carter: Sure.
#7193 [22:31] * Scuzzah_ [Scuzzah_@notlogged] has joined #minecrafthelp
#7194 [22:31] <tyteen4a03> JT96, you're not supposed to ping yourself, you are supposed to ping the other computer
#7195 [22:31] <xales> JT96: Then you need to ping the address of the host machine.
#7196 [22:31] <JT96> I did ping the host IP
#7197 [22:31] <carter> https://gist.github.com/anonymous/82484000821e6a8b97e2
#7198 [22:31] <tyteen4a03> JT96, then your message confused me
#7199 [22:32] <xales> JT96: What is the host's IP, and what is the IP of the computer you are on?
#7200 [22:32] <sirlukew16> tyteen4a03: i saw that the game vesion i bought is there
#7201 [22:32] <JT96> The Destination host unreachable was as a reply from my IP. The Packets line was from 192.168.1.8 (Host)
#7202 [22:32] <tyteen4a03> sirlukew16, do you have a profile name set?
#7203 [22:32] <xales> ??> carter changeversion
#7204 [22:32] <VoxelHead> carter: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#7205 [22:32] <JT96> My IP is 192.168.1.12
#7206 [22:32] * Scuzzah [Scuzzah@notlogged] has quit. (Ping timeout: 202 seconds)
#7207 [22:32] <tyteen4a03> JT96, so you go to your computer, and ping 192.168.1.8
#7208 [22:33] <carter> what version do you suggest?
#7209 [22:33] <Doll> iwhy am i unable to log on to my minecraft game i can see my name and i have to logout but I cant log in???
#7210 [22:33] <xales> carter: The latest.
#7211 [22:33] <JT96> That's exactly what I did in the first place.
#7212 [22:33] <xales> Doll: Why can you not log in?
#7213 [22:33] <sirlukew16> tyteen4a03: no
#7214 [22:33] <tyteen4a03> JT96, ok, your original message confused me
#7215 [22:33] <JT96> Sorry
#7216 [22:33] <tyteen4a03> JT96, do you have a third device?
#7217 [22:33] <JT96> No
#7218 [22:33] <carter> okay thanks
#7219 [22:33] <Doll> it is saying first time using this computer BUT its not
#7220 [22:33] <carter> ill come back if it doesnt launch
#7221 [22:33] <tyteen4a03> JT96, anything that can connect to wifi works
#7222 [22:33] <JT96> Another PC? Or a tablet?
#7223 [22:33] <xales> Doll: It doesn't matter what it says.
#7224 [22:34] <Kelaris> tyteen4a03/VoxelHead, its not a world problem, all the others have stopped working too
#7225 [22:34] <xales> Kelaris: Restart Minecraft.
#7226 [22:34] <tyteen4a03> Kelaris, you just said it's only one world
#7227 [22:34] <JT96> I have an android tablet
#7228 [22:34] * carter [carter@notlogged] has quit. (Client Quit)
#7229 [22:34] <Kelaris> the others used to work, stopped
#7230 [22:34] <tyteen4a03> JT96, actually, this might be easier: just get me the router model
#7231 [22:34] <xales> tyteen4a03: It's not the router.
#7232 [22:34] <JT96> I'll be back then, I have to look at the router itself.
#7233 [22:35] <xales> JT96: Find the IP address of the tablet; it's in Settings->About.
#7234 [22:35] <tyteen4a03> xales, welp
#7235 [22:35] <sirlukew16> tyteen4a03: no i don't what should i do
#7236 [22:35] * freehart [freehart@notlogged] has joined #minecrafthelp
#7237 [22:36] <tyteen4a03> sirlukew16, you are supposed to log into Minecraft with the same Mojang account email you used to log in
#7238 [22:36] <Kelaris> earlier today i was experiencing extreme performance issues (in minecraft). it kept getting worse until minecraft stopped working, still isnt. It was a little better after a system reboot but its gotten bad again. It may be a system problem
#7239 [22:36] * Tauberg [Tauberg@notlogged] has quit. (Quit: Web client closed)
#7240 [22:36] <JT96> The router is simply a Verizon branded router. The closest thing that looked to be a model number is MI424WR
#7241 [22:36] <JT96> The router is simply a Verizon branded router. The closest thing that looked to be a model number is MI424WR
#7242 [22:37] * freehart [freehart@notlogged] has left #minecrafthelp
#7243 [22:37] <tyteen4a03> JT96, alright, continue with what xales said
#7244 [22:37] <xales> Kelaris: It sounds like you are having a disk issue then. You should probably have someone look at the computer.
#7245 [22:37] <Scuzzah_> I'm having a problem with unpacking the natives, which is this: [22:27:16 ERROR]: Couldn't unpack natives! java.util.zip.ZipException: error in opening zip file at java.util.zip.ZipFile.open(Native Method) ~[?:1.7.0_45] at java.util.zip.ZipFile.<init>(Unknown Source) ~[?:1.7.0_45] at java.util.zip.ZipFile.<init>(Unknown Source) ~[?:1.7.0_45] at java.util.zip.ZipFile.<init>(Unknown Source) ~[?:1.7.0_45] at net.minecraft.launch
#7246 [22:37] <xales> ??> Scuzzah_ win/reinst
#7247 [22:37] <VoxelHead> Scuzzah_: You may need to reinstall the locally installed files that Minecraft puts into place.
#7248 [22:37] <VoxelHead> Scuzzah_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#7249 [22:37] <JT96> The IP of the tablet is 192.168.1.10
#7250 [22:37] * djo [djo@notlogged] has joined #minecrafthelp
#7251 [22:37] <Doll> why is it saying first time using this computer?
#7252 [22:37] <xales> JT96: Try to ping that.
#7253 [22:37] <sirlukew16> tyteen4a03: i did and when i did and i loged out and logged back in and but it did the same thing
#7254 [22:37] <tyteen4a03> xales, unrooted android respond to pings?
#7255 [22:37] <xales> Doll: Because it is. It doesn't matter.
#7256 [22:37] <xales> tyteen4a03: It should.
#7257 [22:37] * Akiriza [Akiriza@notlogged] has joined #minecrafthelp
#7258 [22:38] * joshbowers42 [joshbowers42@notlogged] has quit. (Quit: Web client closed)
#7259 [22:38] <JT96> Okay. The result is as follows:
#7260 [22:38] * djo [djo@notlogged] has quit. (Client Quit)
#7261 [22:38] <JT96> bytes=32 time=150ms TTL=64
#7262 [22:38] <tyteen4a03> JT96, ok
#7263 [22:38] <Doll> so why is my name at top saying that i am logged in but at the same time i cant get past the login page
#7264 [22:38] <tyteen4a03> JT96, get us an hijackthis report from the host computer
#7265 [22:38] <JT96> bytes=32 time 32ms TTL=64
#7266 [22:38] <tyteen4a03> sirlukew16, in the launcher? What is the error again?
#7267 [22:39] <JT96> I don't have it installed there. That will be difficult to do since I'm in chat on my PC
#7268 [22:39] <Akiriza> Hello, my minecraft is acting up, all would be fine until I go to join a server at which point it freezes, lags extremely and then stops responding
#7269 [22:39] <xales> JT96: Then join here from that computer.
#7270 [22:39] <sirlukew16> tyteen4a03: it will only let me play the demo
#7271 [22:39] <Akiriza> Same with single player worlds
#7272 [22:39] <xales> ??> Akiriza win/reinst
#7273 [22:39] <VoxelHead> Akiriza: You may need to reinstall the locally installed files that Minecraft puts into place.
#7274 [22:39] <VoxelHead> Akiriza: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#7275 [22:39] <JT96> Fine, I will try. I will be back in a few minutes.
#7276 [22:39] <tyteen4a03> sirlukew16, Minecraft username please?
#7277 [22:40] * Tarotaur [Tarotaur@notlogged] has quit. (Quit: Web client closed)
#7278 [22:40] <Akiriza> I have redownloaded multiple times to no avail
#7279 [22:40] <xales> Akiriza: Do what the instructions say.
#7280 [22:40] <sirlukew16> tyteen4a03: it's sirlukew16
#7281 [22:41] * JT96_ [JT96_@notlogged] has joined #minecrafthelp
#7282 [22:41] * carter [carter@notlogged] has joined #minecrafthelp
#7283 [22:41] * JT96_ [JT96_@notlogged] has quit. (Client Quit)
#7284 [22:41] * JT961 [JT961@notlogged] has joined #minecrafthelp
#7285 [22:41] <xales> sirlukew16: You're using the wrong email address, then.
#7286 [22:41] <carter> okay it came up like this now
#7287 [22:41] <carter> https://gist.github.com/anonymous/e21ab7ced704da79b1fc
#7288 [22:41] <tyteen4a03> ??> carter win/hjt
#7289 [22:41] <VoxelHead> carter: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#7290 [22:41] <VoxelHead> carter: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on gist and give us the link.
#7291 [22:41] <tyteen4a03> xales, first time I see unpacking natives silently fail
#7292 [22:41] <JT961> xales, tyteen4a03I am back. Let me install the HiJackThis program and I will get the log.
#7293 [22:41] <sirlukew16> xales: it's not that
#7294 [22:41] <xales> sirlukew16: That's the only thing it can be.
#7295 [22:41] <Akiriza> Ok, I deleted all files except for saves
#7296 [22:42] <xales> Akiriza: Run Minecraft again.
#7297 [22:42] * Kelaris [Kelaris@notlogged] has quit. (Ping timeout: 202 seconds)
#7298 [22:42] * mancor [mancor@notlogged] has quit. (Quit: Web client closed)
#7299 [22:42] * jack [jack@notlogged] has joined #minecrafthelp
#7300 [22:42] <Doll> is there a Number i can call? i suppose not
#7301 [22:42] * jack is now known as Guest80190
#7302 [22:42] <sirlukew16> xales: but when i log out ahan log back in it does the same thing
#7303 [22:42] <tyteen4a03> Doll, Mojang has no call center
#7304 [22:42] * Guest80190 [Guest80190@notlogged] has quit. (Client Quit)
#7305 [22:42] <Akiriza> Ok, the files are redownloading
#7306 [22:42] <tyteen4a03> Doll, what is the error now?
#7307 [22:43] * temp_ [temp_@notlogged] has quit. (Quit: Web client closed)
#7308 [22:43] <xales> sirlukew16: It does what thing?
#7309 [22:44] <carter> https://gist.github.com/anonymous/5b275c891f2c900ffe82
#7310 [22:44] <JT961> tyteen4a03xales, you there?
#7311 [22:44] <Doll> it say An error has occured the security questions i answer CORRECLY and i cand log in However, at the toop of page i can se my name and i can log onto mojang on other devices but not my PC
#7312 [22:44] <tyteen4a03> JT961, yes, still waiting for your report
#7313 [22:45] <tyteen4a03> ??> JT961 fubar/norton
#7314 [22:45] <VoxelHead> JT961: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? win/avast
#7315 [22:45] <tyteen4a03> JT961, when you said "disabled antivirus", did you mean Norton?
#7316 [22:45] <xales> Doll: Then you need to reset your security questions, because you're clearly answering them wrong.
#7317 [22:46] * Scuzzah_ [Scuzzah_@notlogged] has quit. (Ping timeout: 202 seconds)
#7318 [22:46] <Doll> How come i can log on then using mymobile device? Is this a real tech support group or forum
#7319 [22:46] <tyteen4a03> Doll, we are Mojang-endorsed for a reason
#7320 [22:46] <tyteen4a03> Doll, Mojang does not recognize your desktop computer, hence the screen\
#7321 [22:47] <Doll> i am on my mobile device
#7322 [22:47] <JT961> The antivirus on the host is Total Defense Security Center.
#7323 [22:47] <JT961> All mentions of it in the task manager have been forced to close.
#7324 [22:47] <tyteen4a03> JT961, that sounds like a virus to me
#7325 [22:47] <tyteen4a03> JT961, your host computer's report indicates it has Norton on it, which breaks Minecraft
#7326 [22:47] <JT961> It isn't, trust me, but I hate it.
#7327 [22:48] <tyteen4a03> JT961, your HijackThis report begs to differ
#7328 [22:48] <JT961> I hope we don't have Norton, but i'll double check for you
#7329 [22:48] <tyteen4a03> ??> JT961 fubar/norton/remove
#7330 [22:48] <VoxelHead> JT961: To remove Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#7331 [22:48] <tyteen4a03> JT961, you do
#7332 [22:48] <xales> TDSC is malware.
#7333 [22:48] <JT961> All we have on the host is norton online backup. The hijack report was from my PC, remember? I definitely do not have Norton on that.
#7334 [22:49] <tyteen4a03> JT961, this is your host's HijackThis report as you claim: https://gist.github.com/anonymous/5b275c891f2c900ffe82
#7335 [22:49] * Scuzzah [Scuzzah@notlogged] has joined #minecrafthelp
#7336 [22:49] <JT961> I never ran hijackthis on the host PC
#7337 [22:50] <JT961> In fact, I cannot get it to install.
#7338 [22:50] <tyteen4a03> JT961, oh, it's 5am
#7339 [22:50] <tyteen4a03> ??> carter fubar/norton
#7340 [22:50] <VoxelHead> carter: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? win/avast
#7341 [22:50] <xales> JT961: You can HJT on two different computers.
#7342 [22:50] <xales> JT961: Ran*, rather.
#7343 [22:50] <xales> JT961: If it wasn't the host, what was it?
#7344 [22:50] <JT961> My PC, which runs Windows 8
#7345 [22:51] <tyteen4a03> xales, it was carter's
#7346 [22:51] <Doll> i will change my security questions if that does not solve the issue i will find a way to get to some kind of answer from mojang I HOPEi frickin invest money for my kid in extra shit and now she cant play the game
#7347 [22:51] <carter> avast
#7348 [22:51] <carter> is that free?
#7349 [22:51] <tyteen4a03> carter, yes
#7350 [22:51] <carter> thank you
#7351 [22:51] <xales> JT961: What did you run it on the first time, then?
#7352 [22:51] <tyteen4a03> Doll, feel free to email them in case you have questions
#7353 [22:51] <tyteen4a03> ??> Doll mojang/email
#7354 [22:51] <VoxelHead> Doll: You can email Mojang by going here: http://help.mojang.com/customer/portal/emails/new
#7355 [22:52] <Doll> thank you
#7356 [22:52] <Akiriza> Minecraft is open at the start screen
#7357 [22:52] <xales> JT961: One machine was running Windows 8. One was running 7.
#7358 [22:52] <Akiriza> Now what?
#7359 [22:52] <xales> Akiriza: Run it like you normally do.
#7360 [22:52] * Doll [Doll@notlogged] has quit. (Quit: Web client closed)
#7361 [22:52] <JT961> My PC! You know what though, I have a dual boot, and some of the programs in the Gist file look to be from my other partition, which is Windows 7. That may have norton, but it is not currently on at all.
#7362 [22:52] <tyteen4a03> JT961, sorry, I confused users
#7363 [22:53] <Akiriza> It's frozen, just as before
#7364 [22:53] <tyteen4a03> JT961, that gist report was not yours
#7365 [22:53] <xales> JT961: Why would you reboot your computer into Windows 7 if you were told to run it on the host machine?
#7366 [22:53] <tyteen4a03> xales, I confused users and thought carter's report was JT961's
#7367 [22:53] <xales> Oh, wait.
#7368 [22:53] <xales> Yeah, that'd be why. ._.
#7369 [22:53] <carter> quick question, it wont let me uninstall notron
#7370 [22:53] <Akiriza> I joined a server and all I see is the starting message of the server, it's all frozen
#7371 [22:53] <tyteen4a03> ??> carter fubar/norton/remove
#7372 [22:53] <JT961> It wold seem there is some confusion.
#7373 [22:53] <VoxelHead> carter: To remove Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#7374 [22:54] <tyteen4a03> xales, I'll just... retire into bed or something else
#7375 [22:54] <tyteen4a03> ._.
#7376 [22:54] <xales> JT961: Yeah, my bad. tyteen4a03 made me think you had posted a second log.
#7377 [22:54] <JT961> No prob, so what should I do then?
#7378 [22:54] <xales> JT961: Your problem is Total Defense Security Center. It is malware. You really need to remove it and run MalwareBytes on the computer or something.
#7379 [22:55] * CyberFlux [CyberFlux@notlogged] has joined #minecrafthelp
#7380 [22:55] <carter> thank you
#7381 [22:55] * carter [carter@notlogged] has quit. (Quit: Web client closed)
#7382 [22:55] <JT961> How would you suggest I remove it?
#7383 [22:55] * ninjakado [ninjakado@notlogged] has joined #minecrafthelp
#7384 [22:56] <Akiriza> Minecraft stopped responding
#7385 [22:56] <xales> ??> Akiriza win/java/reinst
#7386 [22:56] <VoxelHead> Akiriza: You need to reinstall Java.
#7387 [22:56] <VoxelHead> Akiriza: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.7.
#7388 [22:56] <xales> JT961: Just uninstall it from the Control Panel first.
#7389 [22:56] <Akiriza> Ok
#7390 [22:56] <ninjakado> every time I try to log into mojango or minecracft it says my email is not registered.
#7391 [22:56] <xales> ninjakado: Then you are using the wrong email address or password.
#7392 [22:56] <ninjakado> i just registered
#7393 [22:57] <JT961> Give me a minute. I have to switch users.
#7394 [22:57] <xales> ninjakado: Then you are using the wrong email address or password.
#7395 [22:57] <ninjakado> i reset password. not wrong. and using the right email.
#7396 [22:58] <xales> ninjakado: Then you have tried too many times to log in incorrectly, and it has blocked you. You must wait 3 hours with NO ATTEMPTS to log in, for it to reset.
#7397 [22:58] * ninjakado [ninjakado@notlogged] has quit. (Client Quit)
#7398 [23:00] * Colinowww [Colinowww@notlogged] has joined #minecrafthelp
#7399 [23:00] <JT961> Still working on it...
#7400 [23:01] <JT961> It is trying to tell me I don't have admin priveleges. I do.
#7401 [23:01] <JT961> Can I delete it from Program Files?
#7402 [23:03] <JT961> xales?
#7403 [23:03] <xales> Don't do that, no.
#7404 [23:03] <Akiriza> Java was reinstalled
#7405 [23:03] <xales> If it won't uninstall, that's not a good sign.
#7406 [23:03] <xales> You're logged in as an administrative user?
#7407 [23:03] <JT961> Well, I can't do anything to it atm.
#7408 [23:03] <JT961> I am, yes.
#7409 [23:03] <xales> Akiriza: Run Minecraft again.
#7410 [23:03] <xales> JT961: You may need to reformat that computer, unfortunately. :\
#7411 [23:03] * Alex_ [Alex_@notlogged] has joined #minecrafthelp
#7412 [23:04] <CyberFlux> gulp
#7413 [23:04] <JT961> No way in hell I can do that.
#7414 [23:04] <Alex_> Help
#7415 [23:04] <xales> JT961: You can try running MalwareBytes, but…it may not help.
#7416 [23:04] <CyberFlux> State your issue alex_
#7417 [23:05] <Alex_> I bought a card for the minecraft game for my iPad but I can not download it
#7418 [23:06] * Doll [Doll@notlogged] has joined #minecrafthelp
#7419 [23:06] <Akiriza> I launched it again, it still didn't work properly
#7420 [23:06] * Dgbf5 [Dgbf5@notlogged] has joined #minecrafthelp
#7421 [23:06] * scoots619 [scoots619@notlogged] has joined #minecrafthelp
#7422 [23:06] <JT961> THAT denies me the installation because it says I am not an admin. I AM!
#7423 [23:06] <xales> Alex_: The card is for the computer version, not the iPad version.
#7424 [23:06] <Dgbf5> Could i get help with download minecraft
#7425 [23:06] <xales> JT961: Like I said, probably going to have to reformat it.
#7426 [23:07] <xales> Dgbf5: What, specifically, is the problem you are having…?
#7427 [23:07] <xales> ??> Akiriza win/hjt
#7428 [23:07] <VoxelHead> Akiriza: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#7429 [23:07] <VoxelHead> Akiriza: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on gist and give us the link.
#7430 [23:07] <Alex_> So what do I do?
#7431 [23:07] * freehart [freehart@notlogged] has joined #minecrafthelp
#7432 [23:07] <Dgbf5> I'm trying to download minecraft onto a netbook
#7433 [23:07] <xales> Alex_: If you want to play it on your iPad, you have to buy it from the App Store.
#7434 [23:07] <Doll> i changed my security question and I got in thank you perhaps there was a spelling issue thanks again sorry i was irritated earlier
#7435 [23:07] <scoots619> just got minecraft for my windows 8 updated my drivers but get a crash report on startup for pixles
#7436 [23:07] <JT961> Godammit! FUCK EVERYTHING. Thanks for your help. I have to go before I lose my fucking mind. God bless Mojang for not having their own damn support
#7437 [23:07] * AuBot kicked JT961 from #minecrafthelp (Reason: T961 :Please keep it civil.)
#7438 [23:07] <xales> ??> scoots619 dxdiag
#7439 [23:08] <scoots619> not sure
#7440 [23:08] <Alex_> Hello
#7441 [23:08] <xales> ??> scoots619 win/dxdiag
#7442 [23:08] <VoxelHead> scoots619: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#7443 [23:08] <VoxelHead> scoots619: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
#7444 [23:08] * xales kicked Alex_ from #minecrafthelp (Reason: lex_ :0,4If you want to play it on your iPad, you have to buy it from the App Store.)
#7445 [23:08] <freehart> I have a Skrill transaction ID for my payment, but cannot get any help downloading the game.
#7446 [23:08] <scoots619> ok on it
#7447 [23:08] <Dgbf5> Could you help me xales when you get a moment.
#7448 [23:09] <xales> Dgbf5: As I said earlier, I need to know specifically what problem you are having.
#7449 [23:09] <xales> freehart: What is the problem you are having downloading it…?
#7450 [23:09] <Akiriza> How do I send a link?
#7451 [23:09] <Dgbf5> I told you... I am trying to download minecraft to a netbook and it says i cant download it
#7452 [23:09] * Doll [Doll@notlogged] has quit. (Client Quit)
#7453 [23:09] * malizard128 [malizard128@notlogged] has joined #minecrafthelp
#7454 [23:10] <freehart> I purchased the game about a year ago, deleted it, and now would like to play it again.
#7455 [23:10] <xales> Akiriza: Paste it here.
#7456 [23:10] <xales> Dgbf5: What, EXACTLY, does it say?
#7457 [23:10] <Dgbf5> one sec
#7458 [23:10] <xales> freehart: So what is the problem…?
#7459 [23:10] <Akiriza> Paste all of the text in this chat?
#7460 [23:11] <freehart> I can only play the demo version.
#7461 [23:11] <xales> freehart: Then the account you are logging in to is the wrong one; or, you need to log in with your email address.
#7462 [23:11] <malizard128> hey my account malizard128 has been payed for but, it was dowgraded to demo. I NEED HELP!
#7463 [23:11] <xales> Akiriza: No, paste the link here.
#7464 [23:11] <xales> malizard128: Did you get an email saying it was revoked?
#7465 [23:11] <Akiriza> Where do I find it's link?
#7466 [23:11] <freehart> I have no idea what my account was back then.
#7467 [23:11] <malizard128> no
#7468 [23:11] <Dgbf5> In downloads it says "cannot open file".
#7469 [23:11] <xales> malizard128: Then you need to log in with your email address, or you are logging in to the wrong account.
#7470 [23:12] <xales> Dgbf5: So you download the launcher. It saves to your Downloads folder. You run the launcher. Then what happens?
#7471 [23:12] <xales> freehart: Then you'll need to open a ticket with the transaction ID.
#7472 [23:12] <xales> freehart: https://help.mojang.com/customer/portal/emails/new
#7473 [23:12] <malizard128> ive tryed that it dident work
#7474 [23:12] <freehart> Thank you.
#7475 [23:12] <Dgbf5> When i downloaded it it was in my downloads file, so when i clicked on it, it says "cannot open file".
#7476 [23:13] <xales> Dgbf5: Download it again.
#7477 [23:13] <scoots619> https://gist.github.com/scoots619/cc83b09e41ba62a0ffce
#7478 [23:13] <xales> malizard128: You tried what?
#7479 [23:13] <Akiriza> Xales, where do I find the link to it?
#7480 [23:13] <malizard128> useing my email
#7481 [23:14] <xales> ??> Akiriza gist
#7482 [23:14] <VoxelHead> Akiriza: Github Gist is a service run at https://gist.github.com/ which facilitates the sharing of information without flooding IRC channels. Paste your text there, click Create Secret Gist, and give us the URL the site takes you to, and we can see what you have put there.
#7483 [23:14] <xales> malizard128: Then you used the WRONG ONE
#7484 [23:14] <malizard128> it dident work
#7485 [23:14] <malizard128> oh
#7486 [23:14] <Dgbf5> It says the same
#7487 [23:14] * Micheal [Micheal@notlogged] has joined #minecrafthelp
#7488 [23:14] * Micheal [Micheal@notlogged] has quit. (Client Quit)
#7489 [23:14] <xales> Dgbf5: What web browser are you using?
#7490 [23:14] <malizard128> ive used my moms and mine but neather worked
#7491 [23:14] * JT96 [JT96@notlogged] has quit. (Quit: Web client closed)
#7492 [23:15] <Dgbf5> im on a netbook and it's powered by google
#7493 [23:15] <xales> malizard128: Then open a ticket and wait for a response. https://help.mojang.com/customer/portal/emails/new
#7494 [23:15] <xales> Dgbf5: Oh. That's the problem.
#7495 [23:15] <Dgbf5> Android too
#7496 [23:15] <malizard128> thankyou
#7497 [23:15] <xales> Dgbf5: ChomeBooks cannot run any software that doesn't come from the Chrome store. They also cannot run advanced games like Minecraft.
#7498 [23:15] <xales> Dgbf5: In short: Minecraft is not supported on ChromeBooks.
#7499 [23:16] <Dgbf5> I don't have a chromebook
#7500 [23:16] * freehart [freehart@notlogged] has quit. (Ping timeout: 202 seconds)
#7501 [23:16] <Dgbf5> Its a netbook with android
#7502 [23:16] <Andrio> scoots619, install the latest beta driver from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#7503 [23:16] <xales> Dgbf5: Ah. Then you could play the version that is created for Android, the Pocket Edition, not the computer version.
#7504 [23:16] <xales> Dgbf5: You need to purchase and install that from the Play Store.
#7505 [23:17] <scoots619> ok
#7506 [23:17] <Dgbf5> Yeah i downloaded it and i dont like it cause you cant use the " w s d a"
#7507 [23:17] <xales> Dgbf5: That is the only version that will work on an Android device.
#7508 [23:17] <Dgbf5> I just love the REAL MINECRAFT not the PE
#7509 [23:17] <xales> Dgbf5: Then you will have to play it on a REAL computer.
#7510 [23:18] <Akiriza> I'm pressing create secret gist but it isn't working
#7511 [23:18] <xales> Akiriza: You pasted it in the wrong box, or you are using Internet Explorer.
#7512 [23:18] <Dgbf5> My mom got me this for xmas, she dosn't know anything about computers
#7513 [23:19] * shelly [shelly@notlogged] has joined #minecrafthelp
#7514 [23:19] <xales> Dgbf5: Okay? That doesn't change the fact that, being an Android device, it can only play the Pocket Edition.
#7515 [23:19] <Akiriza> Do I paste in the bottom or top box?
#7516 [23:19] <xales> Akiriza: The bigger one, which is the one on the bottom.
#7517 [23:19] * shelly [shelly@notlogged] has quit. (Client Quit)
#7518 [23:19] <Dgbf5> Do you do help on minecraft pe
#7519 [23:19] * sirlukew16 [sirlukew16@notlogged] has quit. (Quit: Web client closed)
#7520 [23:19] <xales> Dgbf5: If you are having a legitimate problem with it, yes.
#7521 [23:20] <Akiriza> I right click on the bottom box but it doesn't give me the choice to paste
#7522 [23:20] <xales> ??> Akiriza win/edit
#7523 [23:20] <VoxelHead> Akiriza: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#7524 [23:20] <Dgbf5> I want to know how to change the settings on so i can use the keyboard and not the mouse 100% of the time
#7525 [23:20] <Akiriza> https://gist.github.com/anonymous/6eaa86a081bbdb3a5333
#7526 [23:20] <Luci> okay so after 2 hours my computer finally downloaded the thing and i dont know what to do now
#7527 [23:20] <xales> Dgbf5: You can't.
#7528 [23:20] <xales> Luci: The thing?
#7529 [23:20] <Dgbf5> are you serious
#7530 [23:21] <Luci> http://dlcdnet.asus.com/pub/ASUS/vga/ATI/AMD_VGADriver_Win7_Win8_Win8_1_VER13_152.zip
#7531 [23:21] <Luci> i was told to download that
#7532 [23:22] * Lassedasilva [Lassedasilva@notlogged] has joined #minecrafthelp
#7533 [23:22] <xales> Luci: Ah. You need to extract it and run the setup.exe file.
#7534 [23:22] * Minecast [Minecast@notlogged] has joined #minecrafthelp
#7535 [23:22] <xales> Akiriza: You have a considerable amount of malware on your computer.
#7536 [23:22] <Luci> okay any idea how to do that?
#7537 [23:22] <xales> Akiriza: Download the free version of MalwareBytes from http://www.malwarebytes.org/ and install it. Run it, do a FULL SCAN. Remove anything it finds.
#7538 [23:22] <Minecast> Luci: To do what?
#7539 [23:22] <Lassedasilva> Hey, a friend of mine gave me his account Lassedasilva, and I want to change email, but to do that I need to confirm it on his email, which I cant do, anyway of fixing thi
#7540 [23:23] <xales> Luci: Right click it. Select Extract All. In the files it extracts, run setup.exe
#7541 [23:23] <xales> Lassedasilva: Your friend would have to confirm it, since it is their account.
#7542 [23:23] <Lassedasilva> Is there any other way?
#7543 [23:23] <Lassedasilva> I havent spoke to him for a year
#7544 [23:23] <xales> Lassedasilva: There is not.
#7545 [23:23] <Lassedasilva> Argh
#7546 [23:24] * Lassedasilva [Lassedasilva@notlogged] has quit. (Client Quit)
#7547 [23:24] * Dgbf5 [Dgbf5@notlogged] has quit. (Ping timeout: 202 seconds)
#7548 [23:24] * doodlebug [doodlebug@notlogged] has joined #minecrafthelp
#7549 [23:26] <Akiriza> How long do full scans usually take?
#7550 [23:26] <xales> Akiriza: It depends on your computer. It could take several hours.
#7551 [23:27] <doodlebug> I cant play. It takes me to the news page , logs me in, but when I click play it doesnt do anything .HELP!
#7552 [23:28] <Luci> im not sure if this is correct but it says run as administrator. is that correct?
#7553 [23:28] <scoots619> <Andrio> thank you so much it is working
#7554 [23:29] * joshuabowers42 [joshuabowers42@notlogged] has quit. (Quit: Web client closed)
#7555 [23:29] <xales> doodlebug: Did you wait for it to finish downloading?
#7556 [23:29] <xales> Luci: Uh, sure.
#7557 [23:30] <Luci> okayy
#7558 [23:30] * scoots619 [scoots619@notlogged] has quit. (Quit: Web client closed)
#7559 [23:30] <doodlebug> Yes I have down loaded it several times to make sure.
#7560 [23:30] <xales> doodlebug: That is not what I mean. Does the Play button stay greyed out?
#7561 [23:31] * Figs [Figs@notlogged] has joined #minecrafthelp
#7562 [23:31] <doodlebug> It will let me click once, but then yes it turns grey.
#7563 [23:31] <xales> doodlebug: Then it is still downloading Minecraft. You have to wait.
#7564 [23:32] <Figs> Hi! I need help... all of my horses disappeared. ): Some were tied up, some weren't... they're just all gone. Any ideas?
#7565 [23:32] <xales> Figs: Probably an issue saving the world or something. Really nothing you can do.
#7566 [23:32] <Minecast> PM if any of you need a spawn or a pvp arena!
#7567 [23:32] * xales kicked Minecast from #minecrafthelp (Reason: inecast :Or not.)
#7568 [23:33] * Minecast [Minecast@notlogged] has joined #minecrafthelp
#7569 [23:33] <doodlebug> oh ok how do I find out how long it has to go . There is no downloading screen.
#7570 [23:33] <Minecast> Why was I kicked?
#7571 [23:33] * Lord_Ralex kicked Minecast from #minecrafthelp (Reason: inecast :Because you spam)
#7572 [23:33] <xales> doodlebug: There is a progress bar at the bottom of the window.
#7573 [23:34] <Figs> Nothing I can do to get them back? I put a lot of time into them... had a few really fast ones with diamond armor.
#7574 [23:34] <xales> Figs: Not unless you are in the habit of backing up your world, unfortunately
#7575 [23:34] * MommaTwinkies [MommaTwinkies@notlogged] has joined #minecrafthelp
#7576 [23:35] <Figs> Oh okay. No automatic save points?
#7577 [23:35] <xales> Figs: There are, but every save overwrites the last.
#7578 [23:35] <Figs> Okay. Thanks anyway
#7579 [23:35] <xales> Sorry. :\
#7580 [23:35] <Figs> It's k. I'll try to find more :P
#7581 [23:35] <doodlebug> xales: on the bottom of the minecraft news screen? It says ready to play.
#7582 [23:36] * Figs [Figs@notlogged] has quit. (Quit: Web client closed)
#7583 [23:36] <xales> doodlebug: Click Development Console. As long as it keeps adding new lines, it is downloading.
#7584 [23:37] * beats [beats@notlogged] has joined #minecrafthelp
#7585 [23:38] * MommaTwinkies [MommaTwinkies@notlogged] has quit. (Ping timeout: 202 seconds)
#7586 [23:38] <beats> i tried to buy the minecraft game and it didnt work and my credit card works cause i just bought something else
#7587 [23:38] * Jase [Jase@notlogged] has joined #minecrafthelp
#7588 [23:38] <xales> beats: Is it a real card (has your name PHYSICALLY EMBOSSED on the card), or a prepaid card?
#7589 [23:39] <beats> it is a prepaid card
#7590 [23:39] * MommaTwinkies [MommaTwinkies@notlogged] has joined #minecrafthelp
#7591 [23:39] <xales> beats: You cannot use a prepaid card to make an international transaction, like buying Minecraft.
#7592 [23:39] <beats> wow that fricken sucks how is it international
#7593 [23:39] <xales> Because Mojang is a Swedish company.
#7594 [23:39] * Cody [Cody@notlogged] has joined #minecrafthelp
#7595 [23:40] <Jase> I'm having problems running Minecraft. It keeps saying I have an error unpacking natives. Any ideas how to fix?
#7596 [23:40] <xales> ??> Jase win/reinst
#7597 [23:40] <VoxelHead> Jase: You may need to reinstall the locally installed files that Minecraft puts into place.
#7598 [23:40] <VoxelHead> Jase: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#7599 [23:41] <doodlebug> xales: I think it is stuck on java. does it take a long time with that?
#7600 [23:41] * beats [beats@notlogged] has quit. (Client Quit)
#7601 [23:41] * DarkAce-Z [DarkAce-Z@notlogged] has joined #minecrafthelp
#7602 [23:41] * idlecool [idlecool@notlogged] has joined #minecrafthelp
#7603 [23:41] <xales> ??> doodlebug devconsole
#7604 [23:41] <VoxelHead> doodlebug: We need to see what is in your Development Console, which can be found on the second tab of the launcher.
#7605 [23:41] <VoxelHead> doodlebug: First, copy all of the text. Then, go to https://gist.github.com/ and paste it. Click Create Secret Gist. Then share with us the link that it takes you to.
#7606 [23:41] * Dicarlo [Dicarlo@notlogged] has joined #minecrafthelp
#7607 [23:41] * DarkAceZ [DarkAceZ@notlogged] has quit. (Ping timeout: 186 seconds)
#7608 [23:41] * carter [carter@notlogged] has joined #minecrafthelp
#7609 [23:41] <carter> okay it still isnt launching :(
#7610 [23:41] <Guest3404> ti have a problemvwith my screen these weird glitchy boxes keep showing up and wont go away. when i pull up my personal invetory they dont show up or when i am in front of a block they go away whats wrong is it my game or monitor
#7611 [23:42] <xales> Guest3404: Are you using any mods or resource packs?
#7612 [23:42] <Guest3404> yes rresource packs but they still show up without them
#7613 [23:42] <Dicarlo> Si introduci mal el nombre de mi minecraft premium mal, hay alguna forma de cambiarlo?.
#7614 [23:42] <Jase> I already tried that and it didn't work :/ I reinstalled java, allowed it access through my security, reinstalled minecraft, restarted my computer, ran the launher as administrator and it still won't work :(
#7615 [23:42] <xales> Guest3404: Turn the resource packs off, and then restart Minecraft. See if they still show up.
#7616 [23:43] <xales> Jase: What 'security'?
#7617 [23:43] <xales> ??> Dicarlo lang/es
#7618 [23:43] <VoxelHead> Dicarlo: S�lo hablamos Ingl�s aqu�. Sin embargo, puede, si lo desea, trate de usar una m�quina traductora, como http://translate.google.com/
#7619 [23:43] <Guest3404> they still show up
#7620 [23:43] <Jase> Oh, my virus scanner.
#7621 [23:43] <xales> Guest3404: You restarted Minecraft after you turned resource packs off?
#7622 [23:43] <xales> Jase: Which is…?
#7623 [23:44] <Guest3404> yes
#7624 [23:44] <Jase> Norton Antivirus
#7625 [23:44] <xales> ??> Guest3404 win/reinst
#7626 [23:44] <VoxelHead> Guest3404: You may need to reinstall the locally installed files that Minecraft puts into place.
#7627 [23:44] <VoxelHead> Guest3404: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#7628 [23:44] <xales> ??> Jase fubar/norton
#7629 [23:44] <VoxelHead> Jase: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? win/avast
#7630 [23:44] <Jase> Ah, okay
#7631 [23:44] <Guest3404> so what do i do
#7632 [23:44] <xales> Guest3404: You do what VoxelHead just told you to do.
#7633 [23:45] * Luci [Luci@notlogged] has quit. (Ping timeout: 202 seconds)
#7634 [23:45] <Guest3404> im runnig windows 8
#7635 [23:45] <xales> Guest3404: And what does that have to do with the instructions?
#7636 [23:46] * Dicarlo [Dicarlo@notlogged] has quit. (Ping timeout: 202 seconds)
#7637 [23:46] <doodlebug> https://gist.github.com/anonymous/c25dac8f88a3b5a963ea
#7638 [23:47] <Guest3404> where is the saves directory
#7639 [23:47] <xales> Guest3404: If you do not see it, then you do not have to worry about it.
#7640 [23:47] * Jase [Jase@notlogged] has quit. (Quit: Web client closed)
#7641 [23:48] <xales> ??> doodlebug win/reinst
#7642 [23:48] <VoxelHead> doodlebug: You may need to reinstall the locally installed files that Minecraft puts into place.
#7643 [23:48] <VoxelHead> doodlebug: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#7644 [23:49] <carter> after the uninstall of Notron and the install of new security of avast, it still isnt launching minecraft
#7645 [23:51] <xales> carter: You have to restart your computer after uninstalling Norton, like it told you to.
#7646 [23:51] <carter> i did
#7647 [23:51] <carter> want another one of those gist?
#7648 [23:51] * DarkAce-Z is now known as DarkAceZ
#7649 [23:51] * Akiriza [Akiriza@notlogged] has quit. (Quit: Web client closed)
#7650 [23:51] <xales> carter: What happens when you try to launch it now…?
#7651 [23:52] <carter> https://gist.github.com/anonymous/8053b6b15c0e7e2eb5e5
#7652 [23:53] <xales> ??> carter win/reinst
#7653 [23:53] <VoxelHead> carter: You may need to reinstall the locally installed files that Minecraft puts into place.
#7654 [23:53] <VoxelHead> carter: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#7655 [23:54] <doodlebug> I do not see 'saves directory' in there.
#7656 [23:54] <carter> me either
#7657 [23:55] <xales> Then ignore it.
#7658 [23:56] <xales> IF YOU SEE A SAVES DIRECTORY, do not delete it.
#7659 [23:56] <xales> If you do not see one, IT DOES NOT MATTER>
#7660 [23:56] <xales> Delete EVERYTHING ELSE.
#7661 [23:56] <carter> okay thanks for the help
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#7664 [23:57] <Guest3404> i deleted everything except the saves file and the boxes still show up
#7665 [23:57] <xales> ??> Guest3404 win/dxdiag
#7666 [23:57] <VoxelHead> Guest3404: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#7667 [23:57] <VoxelHead> Guest3404: Open the file you just saved, and copy the contents. Paste them on http://gist.github.com/ and click Create Secret Gist. Then, copy the link in your browser's address bar and paste it back here.
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