#1 [00:00] <awad> oh sorry
#2 [00:00] <webrosc> all minecrafts will work on your system as it is, but if you update windows to 8.1, it will break minecraft
#3 [00:00] <awad> alright
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#5 [00:02] <awad> Thank You for the help.
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#15 [00:19] <nazz> Minecraft started fine until yesterday, java args -Xmx4G -Xms4G, Now, this error: Picked up _JAVA_OPTIONS: -Xmx512mb.... have scoured the net for solutions, _JAVA_OPTIONS not set in Sys. environment variables.
#16 [00:20] * Pangea|away is now known as Pangea
#17 [00:21] <webrosc> nazz do you have razer synapse installed?
#18 [00:21] <nazz> Yes.
#19 [00:21] <webrosc> thats causing the issue
#20 [00:21] <nazz> Jesus.
#21 [00:21] <nazz> No way.
#22 [00:21] <webrosc> razer decide to alter the global variable for java
#23 [00:22] <Maxis> They think it "improves" your experience to decrease the amount of RAM you can have in Java applications
#24 [00:22] <nazz> Just Wow.
#25 [00:23] * NickFlame12 [NickFlame12@notlogged] has joined #minecrafthelp
#26 [00:23] * crystal [crystal@notlogged] has joined #minecrafthelp
#27 [00:23] <nazz> Uhhh, so is this something can be configured manually, or will we need to revert to an earlier version of Synapse?
#28 [00:24] <NickFlame12> I think steve is the bad guy.
#29 [00:24] <webrosc> not sure, just know that removing synapse fixes the issue
#30 [00:24] * crystal [crystal@notlogged] has quit. (Client Quit)
#31 [00:25] <webrosc> NickFlame12, what? do you need some help with a problem?
#32 [00:25] * crystal [crystal@notlogged] has joined #minecrafthelp
#33 [00:25] <NickFlame12> He kills animals, ravanges the land, and kills the mobs
#34 [00:25] <nazz> Great, thanks for the info!!
#35 [00:26] <Pangea> NickFlame12, if you have any conspiracy theories about steve, this isn't really the place for them
#36 [00:26] * SuperVegito8573 [SuperVegito8573@notlogged] has joined #minecrafthelp
#37 [00:26] <NickFlame12> Are you sarcastic or not?
#38 [00:26] <Pangea> do you need any help directly involving minecraft?
#39 [00:26] <Pangea> no, not sarcastic
#40 [00:26] <Pangea> this is the minecraft support channel
#41 [00:26] <webrosc> we are always very serious here
#42 [00:26] * Manyman [Manyman@notlogged] has joined #minecrafthelp
#43 [00:26] <Maxis> Perhaps try #minecraft
#44 [00:27] <GreyVulpine> Indeed, please keep this channel clear for minecraft support issues.
#45 [00:27] <NickFlame12> No sorry I wasnt talking to you Pangea
#46 [00:27] <Maxis> Yeah, "serious"
#47 [00:27] <NickFlame12> LOL
#48 [00:28] <Maxis> Still not the place though. /join #minecraft
#49 [00:28] <Maxis> Still not the place though. /join #minecraft
#50 [00:28] * SuperVegito8573 [SuperVegito8573@notlogged] has left #minecrafthelp
#51 [00:29] * crystal [crystal@notlogged] has quit. (Client Quit)
#52 [00:29] * SuperVegito8573 [SuperVegito8573@notlogged] has joined #minecrafthelp
#53 [00:29] <NickFlame12> I feal so dumb right now
#54 [00:29] <SuperVegito8573> hello
#55 [00:29] <NickFlame12> Well Peace
#56 [00:29] * NickFlame12 [NickFlame12@notlogged] has quit. (Quit: Web client closed)
#57 [00:29] <Maxis> Hi SuperVegito8573
#58 [00:29] <SuperVegito8573> hi
#59 [00:30] <SuperVegito8573> im having a problem with minecraft
#60 [00:30] <Maxis> SuperVegito8573, describe your problem
#61 [00:30] <SuperVegito8573> my hard drive crash and i bought a new one
#62 [00:30] <SuperVegito8573> soo i had to download minecraft agina
#63 [00:30] <SuperVegito8573> again
#64 [00:31] <SuperVegito8573> and when i start it up it just crash
#65 [00:31] <SuperVegito8573> every time i click play it just crash
#66 [00:31] <Maxis> SuperVegito8573, Do you get a crash report?
#67 [00:31] <SuperVegito8573> yeah
#68 [00:32] <GreyVulpine> SuperVegito8573 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#69 [00:34] <SuperVegito8573> https://gist.github.com/anonymous/04ba8668b5c255cffca8
#70 [00:34] <SuperVegito8573> is that it
#71 [00:34] <Maxis> SuperVegito8573: One moment please
#72 [00:35] <Maxis> SuperVegito8573: Download and install - https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329&lang=eng&ProdId=3711
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#76 [00:35] <SuperVegito8573> which one
#77 [00:35] <SuperVegito8573> the top one or the bottom one
#78 [00:36] <Maxis> SuperVegito8573: Top one (.exe)
#79 [00:36] <SuperVegito8573> ok
#80 [00:38] <Maxis> :3
#81 [00:38] <Pangea> Maxis, :P
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#86 [00:57] <mpeli93> can someone please help me connect to multiplayer servers. After i try to connect it says "cant connect to server" and i get this log
#87 [00:57] <mpeli93> ava.net.ConnectException: Connection timed out: no further information: Minecraft.net/54.197.254.206:25565 at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method) ~[?:1.7.0_67] at sun.nio.ch.SocketChannelImpl.finishConnect(Unknown Source) ~[?:1.7.0_67] at io.netty.channel.socket.nio.NioSocketChannel.doFinishConnect(NioSocketChannel.java:191) ~[netty-all-4.0.15.Final.jar:4.0.15.Final] at io.netty.channel.nio.AbstractNioChannel$AbstractNioUnsafe.
#88 [00:57] * Andrio [Andrio@notlogged] has joined #minecrafthelp
#89 [00:57] <Maxis> ??> mpeli93 paste
#90 [00:57] <VoxelHead> mpeli93: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#91 [00:57] <mpeli93> and ive tried with multiple server
#92 [00:57] <webrosc> ??> mpeli93 paste
#93 [00:57] * webrosc was tooo slow again
#93 [00:57] <Maxis> :P
#94 [00:58] <webrosc> mpeli93, is this happening on all servers or just one?
#95 [00:58] <mpeli93> all servers
#96 [00:59] <webrosc> can you try connecting to mctest.ae97.net
#97 [00:59] <mpeli93> i tried changing the host on system 32, changing the dns on the wifi, flushing dns
#98 [00:59] <Maxis> mpeli93: What antivirus and/or firewall software are you using? (After you try the server webrosc just gave you)
#99 [00:59] <webrosc> .mcping mctest.ae97.net
#100 [00:59] <ExtremeBot> webrosc: 107.191.109.49:25565 is up! There are currently 0 out of 5 players, running 1.8.1 (47); with a latency of 0.451s and an MOTD of "#MinecraftHelp Test Server".
#101 [01:00] <mpeli93> cant connect
#102 [01:00] <webrosc> ok not server end issue then
#103 [01:00] <mpeli93> avg antivirus is off and same for the firewall
#104 [01:00] * webrosc thinks hjt time
#104 [01:00] <Maxis> ??> mpeli93 tools/hjt
#105 [01:00] <VoxelHead> mpeli93: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#106 [01:00] <VoxelHead> mpeli93: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#107 [01:01] * Pangea thinks webrosc needs to tone down the /me's
#107 [01:01] <mpeli93> http://paste.ubuntu.com/9309878/
#108 [01:01] * Maxis has no opinion on the frequent use of /me's
#108 [01:01] <mpeli93> my log
#109 [01:01] <webrosc> mpeli93, just checking too, what do you mean exactly when you said you changed the hosts file?
#110 [01:02] <mpeli93> adding the ip to the host file using note pad
#111 [01:02] <webrosc> why did you do that?
#112 [01:04] <mpeli93> windows-system32-drivers-etc-hosts
#113 [01:04] <mpeli93> it was supposedly a solution to the connection problem, but since it didnt work, i restored the file to the original
#114 [01:04] <Maxis> mpeli93: Your hosts file should be empty
#115 [01:04] <webrosc> bad advice was bad
#116 [01:04] <Maxis> mpeli93: Apart from the # messages, which are comments
#117 [01:05] * bacon_work is now known as bacon_avenger
#118 [01:05] <Pangea> mpeli93, don't tamper with the hosts file if you don't know exactly what it should do
#119 [01:05] <webrosc> or if you want to block a webpage
#120 [01:05] <Pangea> which suggests you know what you are doing then
#121 [01:05] <mpeli93> http://paste.ubuntu.com/9309900/ hosts file content
#122 [01:06] <Maxis> mpeli93: Alright, that is correct. Follow the directions VoxelHead last gave you about HiJackThis
#123 [01:06] <webrosc> was just about to say that ^
#124 [01:06] <Maxis> type faster :P
#125 [01:07] <Pangea> we should all have a typing competition some day
#126 [01:07] <webrosc> its 6am, what more can you expect :P
#127 [01:07] <webrosc> also, i can't type fast
#128 [01:07] <Maxis> usually ~88WPM or more for me
#129 [01:07] <Pangea> hah my top speed is ~120 wpm
#130 [01:07] <Maxis> webrosc, learn to touch-type, it helps soo much
#131 [01:08] <webrosc> meh
#132 [01:08] <mpeli93> omw, please wait
#133 [01:08] <Maxis> I've only reached ~114 on a good day D:
#134 [01:08] * Pangea smirks
#134 [01:08] <Maxis> Albeit I haven't had my nice keyboard in awhile, and most of the keyboards I end up with suck
#135 [01:09] <Pangea> 104 just now
#136 [01:09] <GreyVulpine> Play a MUD. I promise you, you'll increase your WPM
#137 [01:10] <Maxis> I can type CMD commands pretty fast, but that would definitely help
#138 [01:10] <Pangea> MUD?
#139 [01:10] <Maxis> Text-based gaming
#140 [01:10] <GreyVulpine> Oh god.. right, youngins'. You all probably don't know what that is anymore
#141 [01:10] <webrosc> i know, but never really played then
#142 [01:11] * Maxis is a retro-youngin with 4 computers built before 2000
#142 [01:11] <webrosc> pfft
#143 [01:11] <GreyVulpine> Think of it as text based MMO.
#144 [01:11] <Maxis> actually 5, and a Commodore 128
#145 [01:11] <Pangea> ah, like those move left move right things?
#146 [01:11] <Pangea> I've seen those.. in museums
#147 [01:11] <GreyVulpine> Pangea - Right.
#148 [01:11] <GreyVulpine> People are still playing them to this day.
#149 [01:11] <Maxis> ^^ It's true
#150 [01:11] <Pangea> yeah, I've seen them real too
#151 [01:11] <GreyVulpine> Heck, I still have a MUD client installed...
#152 [01:12] <mpeli93> here is the log from hijack
#153 [01:12] <mpeli93> http://paste.ubuntu.com/9310000/
#154 [01:12] <GreyVulpine> But you can still use telnet to MUD.
#155 [01:12] * OVR [OVR@notlogged] has joined #minecrafthelp
#156 [01:12] <Maxis> mpeli93: Alright, hold on
#157 [01:12] * DearaPeredhil [DearaPeredhil@notlogged] has joined #minecrafthelp
#158 [01:13] <OVR> I was told that I need to update my drive for graphics card. I did that and it said that I have the latest update but i can't access or play minecraft. any suggestions?
#159 [01:13] <Maxis> OVR: Do you have a DxDiag?
#160 [01:13] <OVR> yes i ran that
#161 [01:13] <Maxis> OVR: Share the link to the GIST here, please
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#163 [01:14] <OVR> how do i do that maxis?
#164 [01:14] <OVR> is dxdiag the directx diagnostic tool?
#165 [01:14] <Maxis> OVR: If you have already created a GIST, copy and paste the link to it here. If you haven't follow the directions at the bottom of the page of directions you followed
#166 [01:14] * pablilloIGBC [pablilloIGBC@notlogged] has joined #minecrafthelp
#167 [01:15] <Maxis> OVR: It refers to that, yes, although when we say "your DxDiag" we mean the output from it pasted online
#168 [01:15] * pablilloIGBC [pablilloIGBC@notlogged] has quit. (Client Quit)
#169 [01:15] <OVR> like this?
#170 [01:15] <OVR> ------------------
#171 [01:15] * pablilloIGBC [pablilloIGBC@notlogged] has joined #minecrafthelp
#172 [01:15] <Maxis> OVR: No, on a paste website like http://paste.ubuntu.com/
#173 [01:16] <DearaPeredhil> Hey, I forgot my password and sent for a reset password mail. The email came but I cannot enter a new password because there is already an existing password in the field above the repeat password field. Have anyone encountered a similiar problem?
#174 [01:16] <OVR> ok please hold
#175 [01:16] <Maxis> OVR: It tells you on the bottom of the directions page as well
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#177 [01:16] <mpeli93> any idea?
#178 [01:16] <OVR> http://paste.ubuntu.com/9310024/
#179 [01:17] <Maxis> DearaPeredhil: That is likely autofill, just remove it and put in your own password
#180 [01:17] <DearaPeredhil> Tried but the autofilled password just replaced what I wrote
#181 [01:17] <Maxis> DearaPeredhil: What web browser are you using?
#182 [01:18] <DearaPeredhil> firefox....
#183 [01:18] <DearaPeredhil> Should I go with chrome instead?
#184 [01:18] * pablilloIGBC [pablilloIGBC@notlogged] has quit. (Client Quit)
#185 [01:18] <Maxis> DearaPeredhil: Yes, if it doesn't have it autofilled either, or go to https://support.mozilla.org/en-US/kb/control-firefox-automatically-fills-in-forms#w_deleting-individual-form-entries and delete the entry for Minecraft or Mojang's website
#186 [01:19] <DearaPeredhil> I'll try this, thanks for your help
#187 [01:19] <Maxis> OVR: One moment
#188 [01:19] <Maxis> mpeli93: Hold on
#189 [01:19] <OVR> thanks maxis
#190 [01:20] <mpeli93> ok
#191 [01:21] <Maxis> OVR: Install the driver at http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064 (Catalyst Software Suite), go through all the installation steps, and try playing Minecraft. If it doesn't work, restart your computer and try again. If it still doesn't work, come back here
#192 [01:21] <OVR> ok brb
#193 [01:21] * bonster [bonster@notlogged] has joined #minecrafthelp
#194 [01:22] <bonster> I need help with my video card thing https://gist.github.com/anonymous/cedc202821b030bd0866
#195 [01:23] <webrosc> bonster, one moment
#196 [01:23] <Maxis> webrosc, see anything out of the ordinary? http://paste.ubuntu.com/9310000/
#197 [01:23] <webrosc> line 61 looks odd,
#198 [01:24] <webrosc> i would run a malware scan
#199 [01:24] <Maxis> webrosc: Apparently for some sort of chinese app-thing, agreed
#200 [01:24] <Maxis> ??> mpeli93 av/adwcleaner
#201 [01:24] <VoxelHead> mpeli93: ADWCleaner is an utility to clean a PC which is infested with malware.
#202 [01:24] <VoxelHead> mpeli93: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#203 [01:24] <webrosc> possibly as line 75 is a app often used for korean mmorpgs
#204 [01:25] <Maxis> mpeli93: Run it, press scan; When it pauses, press "Clean", and wait for it to finish
#205 [01:25] <webrosc> bonster, it looks like intel do not make drivers for your GPU and windows 8
#206 [01:25] <bonster> what does that mean?
#207 [01:25] <Maxis> webrosc, I thought that was part of Windows Update, but I could be wrong
#208 [01:26] <webrosc> bonster, you will need to downgrade windows to 7 or lower
#209 [01:26] <bonster> okey dokey
#210 [01:26] <Maxis> bonster, or use another computer for the time being
#211 [01:26] <bonster> i have it on other computers but im trying to run it on my laptop
#212 [01:26] <mpeli93> running
#213 [01:27] * DearaPeredhil [DearaPeredhil@notlogged] has quit. (Ping timeout: 182 seconds)
#214 [01:27] <webrosc> Maxis, Akamai seem to be p2p based stuff
#215 [01:28] <Maxis> webrosc, http://www.akamai.com/html/customers/customer_list.html
#216 [01:28] <webrosc> In September 1999, Microsoft and Akamai formed a strategic relationship to incorporate Windows Media technology in Akamai's FreeFlow service
#217 [01:29] <webrosc> so prob nothing bad there
#218 [01:29] <Maxis> Yup, also look at that huge list
#219 [01:29] * pray [pray@notlogged] has joined #minecrafthelp
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#221 [01:29] <webrosc> a big p2p network player
#222 [01:30] <Maxis> a p2p download-streaming service for enterprise
#223 [01:30] <OVR> Hi Maxis, thanks for your help. It worked!
#224 [01:30] <Maxis> OVR: No problem, come back if you have any more problems
#225 [01:31] <OVR> ok, bye!
#226 [01:31] <webrosc> ah... that wierd symbol one, Tongbu, looks to be a free app client
#227 [01:31] * mpeli93 [mpeli93@notlogged] has quit. (Ping timeout: 182 seconds)
#228 [01:31] <webrosc> "free"
#229 [01:32] <Maxis> either way, I've still seen computers that don't show evident malware in HJT still return results
#230 [01:32] * OVR [OVR@notlogged] has quit. (Quit: Web client closed)
#231 [01:32] <Maxis> and yeah, a bit suspicious
#232 [01:33] <webrosc> where 1 possbile malware point exists, many more are likly to be found
#233 [01:33] <Maxis> A system is only as good as its weakest link
#234 [01:33] * mpeli93 [mpeli93@notlogged] has joined #minecrafthelp
#235 [01:34] <mpeli93> adwcleaner done
#236 [01:34] <mpeli93> reboot done
#237 [01:34] <webrosc> give minecraft a try
#238 [01:35] <mpeli93> testing
#239 [01:38] <mpeli93> same problem, cant connect to server
#240 [01:39] <Maxis> mpeli93: Just to make sure, both Windows and AVG's firewalls are off, right?
#241 [01:40] <webrosc> mpeli93, do you know how to ping something from cmd window?
#242 [01:40] * keaneones01 [keaneones01@notlogged] has joined #minecrafthelp
#243 [01:41] <mpeli93> with ping -t ?
#244 [01:42] <webrosc> well just ping will do
#245 [01:42] <webrosc> can you ping mctest.ae97.net
#246 [01:43] * keaneones01 [keaneones01@notlogged] has quit. (Client Quit)
#247 [01:43] <mpeli93> "java.net connectexception connection timed out" that is the message i get when i fail to connect to servers
#248 [01:43] <Maxis> mpeli93: Err, can you tell us the results of the ping?
#249 [01:45] <mpeli93> ping to mctest with 69 ms
#250 [01:45] <Maxis> mpeli93: So you got the replies?
#251 [01:45] <mpeli93> 4 sent, 4 recieved, lost 0
#252 [01:45] <mpeli93> yep
#253 [01:46] <webrosc> what ip did it return?
#254 [01:46] <mpeli93> 107.191.109.49
#255 [01:46] <webrosc> hmm...
#256 [01:46] <Maxis> Methinks port blocking, perhaps?
#257 [01:46] * keepinit300 [keepinit300@notlogged] has joined #minecrafthelp
#258 [01:47] <webrosc> whats your net speeds?
#259 [01:47] <webrosc> just covering all bases
#260 [01:47] <Maxis> mpeli93: And ping; http://speedtest.net http://pingtest.net/
#261 [01:47] <keepinit300> how do i instal the portal gun 2 mod
#262 [01:47] <mpeli93> 4mbps
#263 [01:48] <Maxis> mpeli93: Up speed and down speed?
#264 [01:48] <webrosc> keepinit300, read the install instructions on the mods webpage
#265 [01:48] <webrosc> we don't do mod support here sorry
#266 [01:49] <keepinit300> its ok
#267 [01:49] <mpeli93> http://www.pingtest.net/result/111694688.png
#268 [01:49] <mpeli93> result
#269 [01:49] <mpeli93> www.speedtest.net/my-result/3948350359
#270 [01:50] <webrosc> not amazing, but not the issue
#271 [01:50] <mpeli93> router model: netgear WNDR3300
#272 [01:51] <Maxis> mpeli93: Just one router to the modem, correct?
#273 [01:51] <mpeli93> yes, no extra o repeater
#274 [01:52] <mpeli93> the only work done on ports was the the forward for destiny game
#275 [01:53] <webrosc> router firewall?
#276 [01:53] <mpeli93> as told here http://www.bungie.net/en/Help/Article/11931
#277 [01:53] * bonster [bonster@notlogged] has quit. (Quit: Web client closed)
#278 [01:53] <Maxis> mpeli93: Does your router config page look similar to http://syrukide.net/instant-image/2014-11-30_01-53-39.png ?
#279 [01:54] <mpeli93> SPI firewall not dissabled
#280 [01:54] <mpeli93> let me see
#281 [01:55] <mpeli93> yes maxis, only with the model stated above
#282 [01:56] <mpeli93> rangemax model WNDR3300
#283 [01:56] <Maxis> mpeli93: Ah, alright. That's my router, WNR2000
#284 [01:56] <Maxis> mpeli93: Netgear doesn't change much between model config pages, apart from newer features
#285 [01:57] <Maxis> AKA bad frame-website :/
#286 [01:57] <mpeli93> ok
#287 [01:58] <Maxis> mpeli93: What was that about a firewall? Is it disabled?
#288 [01:59] <mpeli93> WAN setup->Disable SPI Firewall "Is NOT disabled"
#289 [01:59] * anzi [anzi@notlogged] has joined #minecrafthelp
#290 [01:59] <Maxis> mpeli93: Disable it, and try again
#291 [01:59] <Maxis> My router doesn't have it, probably something in the newer model
#292 [02:00] <anzi> hi i am trying to create a serr and i want to know how tomake a servr ip s people can join
#293 [02:00] <mpeli93> ill try
#294 [02:00] <Maxis> anzi: Make a server IP? What do you mean?
#295 [02:01] <anzi> i used the files from minecraft.net and in server properties it says sever ip: but i dont know what to put in so myriendsan join from their computers
#296 [02:02] <webrosc> that line should be left blank
#297 [02:02] <Maxis> anzi: Leave that line blank, and it should generally work anyway as long as you have port-forwarded properly
#298 [02:02] <anzi> ok and how do i tellmy friends to in with what ip adress ?
#299 [02:02] * mpeli93_ [mpeli93_@notlogged] has joined #minecrafthelp
#300 [02:03] <mpeli93_> still nothing :(
#301 [02:03] <webrosc> if you google 'whats my ip' it will tell you the ip to give to friends
#302 [02:03] <anzi> specifically for my server ?
#303 [02:03] * mpeli93 [mpeli93@notlogged] has quit. (Ping timeout: 182 seconds)
#304 [02:03] <Maxis> anzi: Just on the computer running the server, it should be something like 173.170.183.67
#305 [02:03] <anzi> ok ill try
#306 [02:04] <GreyVulpine> anzi - Everybody connected to the internet has an ip address. Googling "What is my IP" will tell you your public IP
#307 [02:05] * PlzhelpMe [PlzhelpMe@notlogged] has joined #minecrafthelp
#308 [02:05] <Maxis> anzi: Make sure you do not give someone your local IP, which starts with 192.168 or 10.0
#309 [02:06] <mpeli93_> no luck with the router. I change to 3g just to test and it connected to the multiplayer server. The thing is that i called my ISP but they say they are not blocking anything
#310 [02:06] <PlzhelpMe> Umm I can't change my password and when I created and bought minecraft I may have lost the transaction code and every time I try to change my password it says it has fails
#311 [02:06] <anzi> it stas with 173 ok to give ?
#312 [02:06] <GreyVulpine> PlzhelpMe - Then please attempt to recover your transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#313 [02:07] <Maxis> mpeli93_: hmm, is it possible to hook up your computer directly to the modem real quick to see if it works?
#314 [02:07] <Maxis> anzi: Yes.
#315 [02:07] <GreyVulpine> PlzhelpMe - Then you can use this link to send in a support ticket: https://help.mojang.com/customer/portal/emails/new
#316 [02:08] <mpeli93_> ill dc from chat, brb
#317 [02:08] <PlzhelpMe> I tried but I have erased a lot of my emails I have been going through them for a while and I reached the end and I could not find it
#318 [02:08] <anzi> it says cant connect to server
#319 [02:08] <mpeli93_> .
#320 [02:09] <Maxis> anzi: If you are connecting to a server run on the same computer you are playing on, use "localhost" instead
#321 [02:10] <PlzhelpMe> I've tried for a whole and I could not find the codes
#322 [02:10] <anzi> but will the other ip work for them ?
#323 [02:10] <mpeli93_> direct connection to modem failed in the same way, no connection
#324 [02:10] <GreyVulpine> anzi - It should, provided you've set up everything else correctly
#325 [02:11] * PlzhelpMe [PlzhelpMe@notlogged] has quit. (Quit: Web client closed)
#326 [02:11] <anzi> can u test it ?
#327 [02:11] <Maxis> mpeli93_: Well, that indicates that it is something on your computer. Is AVG completely disabled?
#328 [02:11] <GreyVulpine> anzi - Is your server currently running?\
#329 [02:12] <mpeli93_> i disabled it for all of the tests
#330 [02:12] <anzi> ya with local host i get in
#331 [02:12] <GreyVulpine> anzi - What is your IP address?
#332 [02:12] <Maxis> mpeli93_: Well then I am out of ideas.
#333 [02:12] <mpeli93_> i tested on my desktop, a friends laptop and mine. All failed
#334 [02:12] <mpeli93_> when connected to 3g it worked normally
#335 [02:13] <Maxis> mpeli93_: If they are on the same network you are, you need to use the Local IP. What is the Public IP?
#336 [02:13] <Maxis> Ah, anzi sorry
#337 [02:13] <anzi> 173.170.183.67
#338 [02:13] <GreyVulpine> .mcping 173.170.183.67
#339 [02:13] <ExtremeBot> GreyVulpine: Sorry, but 173.170.183.67:25565 appears to be down! (Request timed out)
#340 [02:13] <mpeli93_> same for my friend's house. My ISP tells me they do not block anything and i even got the public ip service
#341 [02:14] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#342 [02:14] <Maxis> anzi: Did you port-forward port 25565 through your router?
#343 [02:14] <GreyVulpine> anzi - Doesn't look to be connectable from the outside. Look at your firewall, your router, and anything else you may be running that can be filtering or redirecting your connection
#344 [02:14] <mpeli93_> 190.92.69.16
#345 [02:15] <anzi> maxis how do i do that ?
#346 [02:15] <Maxis> mpeli93_: Sorry, that message was intended for anzi
#347 [02:15] <Maxis> mpeli93_: The very last thing I can think of is disable Razer
#348 [02:16] <anzi> maxis how do i do that ?
#349 [02:17] <mpeli93_> close or delete?
#350 [02:17] <Maxis> anzi: It is difficult to do and depends on your router, what brand and model number is your router?
#351 [02:18] <Maxis> mpeli93_: Close
#352 [02:18] <anzi> belkin
#353 [02:18] <Maxis> mpeli93_: Although if it is the source of the problem, delete
#354 [02:18] <Maxis> anzi: What model number?
#355 [02:18] <anzi> not sure
#356 [02:18] <Maxis> anzi: It should appear on the bottom of your router
#357 [02:19] <mpeli93_> testing with razer disabled
#358 [02:20] <mpeli93_> nothing, still doesnt work. I even formated my laptop because this problema started around 2 months ago
#359 [02:20] * md_5 is now known as md_5|away
#360 [02:20] <Maxis> mpeli93_: Well I can't think of anything else
#361 [02:21] <anzi> f9k1103v1
#362 [02:21] <mpeli93_> could the modem be blocking in some way?
#363 [02:21] <Maxis> mpeli93_: If there is some sort of config page for the modem, yes.
#364 [02:22] <anzi> maxis model is f9k1103v1
#365 [02:22] <Maxis> anzi: Follow the directions at http://portforward.com/english/routers/port_forwarding/Belkin/F9K1103v1/Minecraft_Server.htm
#366 [02:23] * vuongkim [vuongkim@notlogged] has joined #minecrafthelp
#367 [02:23] <mpeli93_> if i had to ask my ISP to see if they have some special config, what should i ask?
#368 [02:23] <Maxis> anzi: Ignore the part about static IP address for the moment, you can worry about that later
#369 [02:23] <vuongkim> h
#370 [02:23] <vuongkim> ??????????????????
#371 [02:23] <Maxis> mpeli93_: If there is any port blocking or firewall on the modem
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#373 [02:25] <mpeli93_> i think i'll ask my ISP to change my modem and see
#374 [02:26] <mpeli93_> if it works
#375 [02:26] <mpeli93_> thank you very much for your help maxis
#376 [02:26] <Maxis> mpeli93_: If they say nothing is blocking, then I've got nothing
#377 [02:26] <Maxis> mpeli93_: No prob, sorry we can't be of more help
#378 [02:26] <mpeli93_> that would make us 2 xD
#379 [02:26] <Maxis> Or at least I can't be
#380 [02:27] <mpeli93_> i think ill have to invade my friend's house to play MC online
#381 [02:27] <Maxis> GreyVulpine, do you have any ideas on mpeli93_? We've checked Hosts file, Antivirus, Firewalls, and Router, and done ADW scan but still connection timed out (http://paste.ubuntu.com/9310000/ HJT)
#382 [02:28] <Bugboy1028> mpeli93_: which server?
#383 [02:28] <Bugboy1028> i meant
#384 [02:29] <Bugboy1028> what kind of server is it?
#385 [02:29] <GreyVulpine> Maxis - I'm thinking router.
#386 [02:29] <GreyVulpine> Maxis - Or modem, whichever
#387 [02:29] <Maxis> Bugbuy1028, all of them including mctest.ae97.net
#388 [02:29] * rcmaehl [rcmaehl@notlogged] has quit. (Ping timeout: 186 seconds)
#389 [02:29] <GreyVulpine> modem/routers have been known to cause this issue, due to built-in firewall crap
#390 [02:30] <Maxis> GreyVulpine, Perhaps although I'm not sure where to go on that router after the firewall he disabled earlier
#391 [02:30] * rcmaehl [rcmaehl@notlogged] has joined #minecrafthelp
#392 [02:30] <GreyVulpine> Too many different router firmwares out there...
#393 [02:30] <Maxis> True
#394 [02:31] <mpeli93_> im guessing the arris modem my ISP istalled will be the problem after everything was tested
#395 [02:31] <GreyVulpine> I wouldn't be surprised if it was
#396 [02:32] <GreyVulpine> If you can, look into purchasing a modem for yourself, rather than renting one from your ISP. It'd be cheaper in the long run
#397 [02:32] <Maxis> Looks like it, it has a complex config interface
#398 [02:32] <GreyVulpine> I've seen too many ISPs give out craptastic modem or combination modem/routers that are just... crap
#399 [02:32] <Bugboy1028> take the screenshot of it, mpeli93_ or Maxis
#400 [02:33] * Pangea is now known as Pangea|away
#401 [02:33] <Maxis> 2Wire *shiver*
#402 [02:34] <mpeli93_> been there vulpine, that is why i asked just for a modem from my ISP, i had a modem/router they provided but i was locked as a vault
#403 [02:34] <anzi> maxis wheres my private ip start with 192.168.2.
#404 [02:34] <mpeli93_> any recommendation on a modem? Ill buy it online for later
#405 [02:35] <GreyVulpine> mpeli93_ - All depends on what service you're getting, and what is compatible with your ISP
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#407 [02:35] <GreyVulpine> mpeli93_ - Can't use a cable modem for DSL service, and whatnot
#408 [02:36] <Maxis> ??> anzi win/cmd
#409 [02:36] <VoxelHead> anzi: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#410 [02:36] <Maxis> anzi: Do that, then type "ipconfig" without quotes
#411 [02:37] * Tabby_ [Tabby_@notlogged] has joined #minecrafthelp
#412 [02:37] <Maxis> anzi: Your local IP should be under "Local Area Network" if you are plugged into the wall (wired) or "Wireless WAN Adapter" if you are on Wifi
#413 [02:37] <Maxis> anzi: As "IPv4 Address"
#414 [02:37] <mpeli93_> :(
#415 [02:37] <Maxis> Local Area Connection rather
#416 [02:37] <anzi> says lan ip invalid
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#418 [02:38] <mpeli93_> well, ill ask my ISP to check on the modem to see for active firewalls. Thanks again for the help.
#419 [02:38] <Maxis> anzi: Did you go into cmd and find the correct local IP?
#420 [02:38] <anzi> yes
#421 [02:38] <Maxis> anzi: What does it look like? (Paste it into chat)
#422 [02:38] <Maxis> anzi: What does it look like? (Paste it into chat)
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#424 [02:41] <anzi> try server again 173.170.183.677
#425 [02:41] <anzi> .67
#426 [02:42] <anzi> not677
#427 [02:42] <Maxis> .mcping 173.170.183.67
#428 [02:42] <ExtremeBot> Maxis: Sorry, but 173.170.183.67:25565 appears to be down! (Request timed out)
#429 [02:42] <Maxis> anzi: What was the local IP that you put into the config to port-forward?
#430 [02:43] <anzi> 192.168.2.1
#431 [02:44] <Maxis> anzi: That is exactly what it said in cmd for IPv4 address, NOT Default Gateway, correct?
#432 [02:45] <anzi> end is .9 my bad
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#434 [02:45] <Maxis> anzi: Update your router settings and try again
#435 [02:48] <anzi> try now
#436 [02:48] <Maxis> .mcping 173.170.183.67
#437 [02:49] <ExtremeBot> Maxis: Sorry, but 173.170.183.67:25565 appears to be down! (Request timed out)
#438 [02:49] <ExtremeBot> Maxis: Sorry, but 173.170.183.67:25565 appears to be down! (Request timed out)
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#440 [02:49] <Maxis> anzi: Assuming you pointed it toward your local IP correctly, check to make sure that Minecraft is allowed through your firewall and antivirus software
#441 [02:50] <anzi> minecraft works fine
#442 [02:50] <Bugboy1028> and make sure ip value in the server setting is left blank
#443 [02:50] <Bugboy1028> minecraft server setting ip shou
#444 [02:50] <Bugboy1028> ld be left blank
#445 [02:50] <Maxis> anzi: Rather, make sure javaw.exe is let through on Windows Firewall and any other firewall/antivirus software you may use
#446 [02:50] <Maxis> anzi: That as well
#447 [02:51] <Tabby_> having connection issues since yesterday [downloaded 1.8.1] Keep getting the connection lost: timed out message. I can log in and see the world fine but can't use chests etc or I just fall because the terrain has not downloaded. Tried turning off the firewall and still get the issue.
#448 [02:51] <anzi> i dont know what that means
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#452 [02:52] <Maxis> anzi: Go to Control Panel->System and Security->Windows Firewall (Click "Allow a program through Windows Firewall") and make sure ANYWHERE it says Minecraft.exe, minecraft_server.exe or javaw.exe it is let through
#453 [02:53] <Maxis> anzi: Meaning, both public and private are checked
#454 [02:53] <anzi> it went thrugh try again
#455 [02:53] <Maxis> .mcping 173.170.183.67
#456 [02:53] <ExtremeBot> Maxis: Sorry, but 173.170.183.67:25565 appears to be down! (Request timed out)
#457 [02:53] <anzi> jesus
#458 [02:53] <Maxis> anzi: Make sure it is let through Windows Firewall. Do you use McAfee, Norton, Avast, or any other antivirus or firewall software?
#459 [02:54] <anzi> i dont use any
#460 [02:54] <anzi> it went throgh firewall
#461 [02:55] <Maxis> ??> anzi tools/hjt
#462 [02:55] <VoxelHead> anzi: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#463 [02:55] <VoxelHead> anzi: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#464 [02:56] <Maxis> Tabby_: Is this on one server or all servers?
#465 [02:57] <Tabby_> I only go onto the one server and they have looked to see if there is any problem their end and can't find anything wrong ... also having trouble connecting to daughters LAn world and visa versa
#466 [02:57] <Maxis> Tabby_: Try mctest.ae97.net
#467 [02:58] <anzi> Logfile of Trend Micro HijackThis v2.0.5
#468 [02:58] <Tabby_> thnx .. giving it a go
#469 [02:58] <Maxis> anzi: Copy and paste the logfile to http://paste.ubuntu.com/, click "Paste!", and give us the link to the paste
#470 [03:00] * ShinyPhoenix [ShinyPhoenix@notlogged] has joined #minecrafthelp
#471 [03:00] <anzi> http://paste.ubuntu.com/9310975/
#472 [03:01] <Maxis> ??> anzi adwcleaner
#473 [03:01] <Maxis> ??> anzi av/adwcleaner
#474 [03:01] <VoxelHead> anzi: ADWCleaner is an utility to clean a PC which is infested with malware.
#475 [03:01] <VoxelHead> anzi: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#476 [03:01] <Tabby_> I'm in should I be able to destroy blcks?
#477 [03:02] <Maxis> Tabby_: No, it is to test your connection.
#478 [03:02] <Tabby_> oh ok .. well I'm in and it seems fine ... even more confused now :)
#479 [03:02] <Maxis> Tabby_: Try http://speedtest.net and http://pingtest.net and share the link to the image result here
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#481 [03:04] <Tabby_> [URL=http://www.speedtest.net/my-result/3948433006][IMG]http://www.speedtest.net/result/3948433006.png[/IMG][/URL] doing ping test now
#482 [03:04] * anzi [anzi@notlogged] has quit. (Ping timeout: 182 seconds)
#483 [03:05] <Tabby_> http://www.speedtest.net/my-result/3948433006
#484 [03:06] <Tabby_> http://www.pingtest.net/result/111697185.png
#485 [03:07] <Maxis> Tabby_: Not bad, what is the other server that you have problems connecting to? (Not lan server)
#486 [03:07] <Tabby_> It's a private server set up for a bunch of LARPers
#487 [03:08] <Maxis> Tabby_: Would you be comfortable PMing me the IP? It can be tested without joining the server
#488 [03:08] <Tabby_> yeah sure ....
#489 [03:09] <Maxis> Tabby_: If you aren't sure about it, don't, it's fine
#490 [03:09] <Maxis> Tabby_: Try some other public servers from server lists; if they work fine, then it is just the LARPer's server
#491 [03:10] <Maxis> Tabby_: So far as your daughter's LAN game, make sure she is on the same version and that firewalls nor router settings are blocking the connection
#492 [03:10] <Tabby_> ok will do that and if I have trouble will come back
#493 [03:10] <Tabby_> thx for the support :)
#494 [03:11] <Maxis> Tabby_: No problem, although I have to go; if nobody is here, try tomorrow
#495 [03:11] <Maxis> Or in ~7 hours depending on time zone
#496 [03:14] <Tabby_> will do :)
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#520 [04:35] <Darkflow215> okay, so a friend bought me a copy of minecraft, and gave me the activation code. i put it in, and my mojang account recognizes that i have a copy of the game. however, when i got to minecraft.net to change my skin, under the "profile" opetion, where it says "Change how you look in minecraft", it says that I need to purchase the game to change my skin. [4:26:41 AM] Flow: to make it clear, i have the latest, uncracked version
#521 [04:36] <Darkflow215> sorry, copied that from skype ^^;
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#524 [04:44] <Crazydreamer> my minecraft have crash report
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#527 [04:48] <Kamran> `help
#528 [04:48] <Kamran> .help
#529 [04:48] <ExtremeBot> Kamran: Say .help <command> (for example .help c) to get help for a command, or .commands for a list of commands.
#530 [04:48] <Kamran> .commands
#531 [04:48] <ExtremeBot> Kamran: I am sending you a private message of all my commands!
#532 [04:48] <Kamran> Hi peoples.
#533 [04:56] <Wug> Darkflow215: are you logging in on minecraft.net with your mojang account credentials or something else
#534 [04:57] <Wug> also, have you picked a username yet
#535 [04:58] <Darkflow215> account credentials, and yes
#536 [05:03] <Darkflow215> never mind, i have recieved help from another source. bye! and thank you for your time!
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#573 [06:27] <skullsmasher216> Excuse me, can anyone help me with migrating my account?
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#577 [06:33] <skullsmasher216> Can someone help me with migrating my account?
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#579 [06:37] <Guest2203> Hi mates. I get the following error on our server : Description: Exception in server tick loop java.lang.RuntimeException: Crashing on conduit TileEntityRedNetEnergy(x=84433,y=65,z=113692)@1500710611 at powercrystals.minefactoryreloaded.net.GridTickHandler.tickStart(GridTickHandler.java:119) at powercrystals.minefactoryreloaded.net.GridTickHandler.tick(GridTickHandler.java:82) at cpw.mods.fml.common.eventhandler.ASMEventHandler_229_GridT
#580 [06:37] <Guest2203> Is this a know bug, or anyone experienced something like that?
#581 [06:42] <skullsmasher216> Hey guys, if there are any Twitch streamers on here, could you tell me how to stream through Minecraft? I press broadcast settings and it tells me I need to migrate my account...and I've heard you cant log into minecraft if you migrate...?
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#585 [06:50] <skullsmasher216> Hey guys, if there are any Twitch streamers on here, could you tell me how to stream through Minecraft? I press broadcast settings and it tells me I need to migrate my account...and I've heard you cant log into minecraft if you migrate...?
#586 [06:51] <anzi> i jut made a server using the folders from minecraft.net how do i be able to ue gamemode 0 and make commands ?
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#592 [07:01] <lucas> i need help with my minecraft i cant play
#593 [07:02] <lucas> it says java platform binary is dont working
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#596 [07:08] <lucas> hi
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#599 [07:10] <lucas> hi
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#602 [07:11] <lucas> i need help with my minecraft is dont working it says java platform binary is dont working
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#605 [07:12] <lucas> hallo
#606 [07:12] <lucas> hallo
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#611 [07:18] <lucas> my java binary is dont working
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#614 [07:18] <lucas> sedas my java binary is dont working need help any
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#618 [07:20] <Alfaomegainse> need help with my java binary is dont working
#619 [07:21] <Alfaomegainse> hello
#620 [07:21] <Alfaomegainse> i
#621 [07:21] <Alfaomegainse> hallo
#622 [07:21] <Alfaomegainse> are you on
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#633 [07:32] <nino> my minecraft won.t load the game. it says i have a problem with proxy files , but i don.t how to fix it
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#637 [07:39] <jakeywoo4> HEllo
#638 [07:40] <nino> hi
#639 [07:40] <jakeywoo4> When i try to paly minecraft it says i cant joni and it crashes
#640 [07:40] <jakeywoo4> Can you help?
#641 [07:40] <nino> umm i am acctually here for help to
#642 [07:41] <jakeywoo4> So what do i need to do?
#643 [07:41] <nino> does is crash in a way like you have a blank screen'
#644 [07:41] <jakeywoo4> no it comes up with an error message
#645 [07:42] <nino> what does the error message say?>
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#647 [07:42] <jakeywoo4> 1 second
#648 [07:42] <nino> oke
#649 [07:43] <jakeywoo4> it says: uhoh, it looks the game has crashed. Sorry for the inconvience :(
#650 [07:44] <PoweredFurnace6700> i want to buy a premium account using paysafe card. I am from Romania. Can I use the Romanian currency to buy the account or I need to use euro?
#651 [07:44] <nino> do you have the latest version of java>
#652 [07:45] <jakeywoo4> yes
#653 [07:45] <nino> oke then delete al minecraft files, and restart your pc en instal everything again
#654 [07:46] <jakeywoo4> how do i do that?
#655 [07:46] <nino> do you have windows?
#656 [07:46] <jakeywoo4> Ye
#657 [07:46] <jakeywoo4> just got new gaming p.c
#658 [07:46] <nino> just go to your files
#659 [07:47] <nino> and search minecraft
#660 [07:47] <jakeywoo4> yep done that
#661 [07:47] <nino> you deleted everything?
#662 [07:48] <jakeywoo4> Ok thanks
#663 [07:48] <nino> is it fixed>
#664 [07:48] <nino> ?
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#680 [08:02] <PoweredFurnace6700> I want to buy a minecraft premium account using paysafecard. I am from Romania. Can I buy the paysafecard using Romanian currency and mojang will exchange in euro?
#681 [08:02] <PoweredFurnace6700> Or I need to buy it using euro?
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#696 [08:20] <kalu00> I have a problem with my pixel format not being accelerated and to do that i need to update my drivers and im having problems with that
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#698 [08:21] <kenneth_> me too
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#700 [08:22] <kalu00> i went through all the help menus but it lead me to here
#701 [08:22] <kenneth_> idk how to fix it I tried everything else who can help my pc has a NVIDIA.
#702 [08:23] <kenneth_> before it always crash i can play mc but now it always crash!
#703 [08:23] <kalu00> does it tell you you have to update something?
#704 [08:24] <kenneth_> uhmmm let me see.
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#707 [08:25] <kenneth_> i have to update it
#708 [08:25] <kenneth_> thx kalu00!
#709 [08:25] <Andrio> ??> kalu00,kenneth_ win/DXDiag
#710 [08:25] <VoxelHead> kalu00,kenneth_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#711 [08:25] <kenneth_> i followed it
#712 [08:26] <kenneth_> my GeForce just need an Update.
#713 [08:26] <Andrio> Can you show me the link to your DXDiag report?
#714 [08:26] <Andrio> yeah
#715 [08:26] <kenneth_> https://gist.github.com/35e8c1b3e19cb9510ce6.git
#716 [08:27] <Andrio> You're looking for this driver: http://www.nvidia.com/download/driverResults.aspx/77223/en-us,
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#718 [08:28] <Andrio> but your PC may be too old to run Minecraft well.
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#720 [08:28] <boomerzwerg> hey,I need help
#721 [08:29] <kenneth_> no, maybe i guess but It can play minecraft last 2 days ago but now it crash i can play on Mineplex then it happen in the next Day.
#722 [08:29] <Wolflover18> Hi I need help also
#723 [08:29] <Andrio> ._.
#724 [08:29] <kenneth_> whats your problem?
#725 [08:30] <kenneth_> is that the Pixel not Accelerated?
#726 [08:30] <boomerzwerg> my problem is,that if I download minecraft there is a problem,then there comes a window where is written: fix the problem,I've done it twice times but if I do everything wht they tell my it doesnt wirk
#727 [08:30] <boomerzwerg> yes
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#730 [08:30] <boomerzwerg> and sorry for my bad english
#731 [08:31] <kenneth_> uhm I don't know how to fix that kind of a problem.
#732 [08:31] <kenneth_> well try to another user maybe he/she can!
#733 [08:32] <boomerzwerg> okay,thanks
#734 [08:32] <kenneth_> w8
#735 [08:32] <kenneth_> i get it
#736 [08:32] <kenneth_> click the Fix the Problem
#737 [08:32] <boomerzwerg> ok
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#739 [08:32] <kenneth_> it will direct you to the link: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#740 [08:32] <boomerzwerg> yes
#741 [08:33] <kenneth_> you must have a Driver for example mine is GeForce NVIDIA
#742 [08:33] <kenneth_> some computers need Intel
#743 [08:33] <kenneth_> to work the minecraft
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#745 [08:34] <boomerzwerg> wait i'll test it
#746 [08:34] <kenneth_> mine is still updating so i got some crashes..
#747 [08:34] <kenneth_> I'll w8
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#750 [08:37] <kenneth_> is there someone need a problem?
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#752 [08:37] <boomerzwerg> it didnt work
#753 [08:38] <kenneth_> uhm try to send a DxDiag
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#755 [08:38] <boomerzwerg> I think I'm just too silly
#756 [08:38] <kenneth_> follow the http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#757 [08:38] <kenneth_> why
#758 [08:39] <boomerzwerg> I've done all the things but I don't know what to do now
#759 [08:39] <kenneth_> you will see there is a button click the I don't UnderStand
#760 [08:39] <Andrio> Read step 5
#761 [08:40] <kenneth_> i guess i have no more to suggest.
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#765 [08:41] <boomerzwerg> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 13
#766 [08:41] <kenneth_> try to watch on youtube!
#767 [08:41] <Andrio> ...just the link, thanks
#768 [08:41] <boomerzwerg> ok thanks
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#770 [08:41] <kenneth_> ok thx too
#771 [08:41] <kenneth_> bye
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#777 [08:47] <siebejitse> i cant play minecraft
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#788 [09:01] <Sevenge> Hello, i have a problem regarding my video card driver. Im afraid that i cant play most games due to windows 8.1 not supporting my video card. I have a ati radeon 3870 hd graphic card, and after installing windows 8.1 i am now getting the error: Pixel Format Not Accelerated. Is it possible to fix this issue? I have already tried to auto-detect drivers on my computer from amd website, but it keep saying something like os or product not found. Thanks
#789 [09:02] <Andrio> This may help: http://www.minecraftforum.net/topic/2362641-windows-8-lack-of-updated-graphics-drivers-solved/#entry28630173
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#793 [09:14] <Sevenge> I followed the steps, and my driver is now updated. Thanks Andrio, and may you have a good day :D
#794 [09:14] <Andrio> o/
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#798 [09:22] <lonepen1> We have been trying to register an account to play Minecraft online for a week now. Always get an error message that they are working on their system right now. Does anyone know what is going on or another way to create an account?
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#804 [09:32] <eudes> eudes
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#812 [09:46] <Aliaky> Hello, launcher doeesnt work. I click start and then mc is closed. What is the problem ?
#813 [09:46] <Aliaky> Hello, launcher doeesnt work. I click start and then mc is closed. What is the problem ?
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#820 [09:49] <browning> Error message says we need to "update graphics driver" or "update video card drivers". I ran the autodetect for ATI and it says graphics are up to date. I checked the Java argument in profile and it is not checked. Here is our gist report:https://gist.github.com/anonymous/7b81842e7e8dd090a12c
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#827 [09:54] <Aliaky> Hello, launcher doeesnt work. I click start and then mc is closed. how can i fixe ?
#828 [09:54] <Andrio> Do you have a crash report?
#829 [09:55] <Aliaky> no, it simply close
#830 [09:55] <bobo> Anyone else being spammed with random PMs by Alin?
#831 [09:56] <Andrio> Hm
#832 [09:56] <Andrio> ??> Aliaky launcher/log
#833 [09:56] <VoxelHead> Aliaky: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#834 [09:56] <VoxelHead> Aliaky: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#835 [09:56] <Andrio> ??> Aliaky launcher/open
#836 [09:56] <VoxelHead> Aliaky: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#837 [09:57] <alin> minecraft
#838 [09:57] <Aliaky> [09:57:15 INFO]: Minecraft Launcher 1.5.3 (through bootstrap 5) started on windows...
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#841 [09:57] <Andrio> ??> Aliaky launcher/log
#842 [09:57] <VoxelHead> Aliaky: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#843 [09:57] <VoxelHead> Aliaky: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#844 [09:59] * conan [conan@notlogged] has joined #minecrafthelp
#845 [09:59] <conan> hi
#846 [09:59] <Aliaky> http://paste.ubuntu.com/9315590/
#847 [09:59] <conan> I was here yesterday but the problem has continued to persist;
#848 [10:00] <conan> it keeps closing my minecraft when I try and join pvp.mcbrawl.com under version 1.7.9 and lower
#849 [10:00] <conan> I can only join on 1.8+ but I want to be able to join on a lower server
#850 [10:00] <conan> http://paste.ubuntu.com/9315607/
#851 [10:00] <Andrio> ??> Aliaky mods
#852 [10:00] <VoxelHead> Aliaky: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#853 [10:00] <VoxelHead> Aliaky: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#856 [10:01] <Andrio> conan, why not use 1.8?
#857 [10:01] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 186 seconds)
#858 [10:01] <conan> because on the server
#859 [10:01] <conan> i have the rank mvp
#860 [10:01] <conan> and i need to know when other mvps are on
#861 [10:01] <conan> so i usually push tab
#862 [10:02] <conan> and the leaderboard thingy comes up
#863 [10:02] <conan> but on 1.8 there is no mvp or anything next to name
#864 [10:02] <Andrio> Mm
#865 [10:02] <conan> it happened yesterday also
#866 [10:02] <Andrio> What about /who etc.?
#867 [10:02] <conan> i deleted my whole minecraft dir and reinstalled also
#868 [10:02] <Andrio> Becuase that messes up tab-completion in chat.
#869 [10:02] <conan> ik but i like the leaderboard qq
#870 [10:03] <conan> oh its shift*
#871 [10:03] <Andrio> Could be a server problem. Looks like a protocol hack that can be expected to have issues.
#872 [10:03] <conan> any fix?
#873 [10:03] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#874 [10:03] <conan> I can join other servers on 1.7.5 etc
#875 [10:04] <conan> its a modded survival pvp server
#876 [10:04] <conan> is it because its modded?
#877 [10:05] <Aliaky> voxelhead : you say that the mods are the cause of mc not starting ?
#878 [10:06] * aarondemarteau [aarondemarteau@notlogged] has joined #minecrafthelp
#879 [10:06] <Andrio> It's likely a problem related to said mods.
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#885 [10:11] <Aliaky> You where right, I started mc without forge and it works fine. Thanks !
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#896 [10:22] <multicraft> Hi there, almost done with Multicraft setup, but if I add servers, it says "Server offline". Troubleshoot doesn't help. What could cause this?
#897 [10:24] <Lutzee> multicraft: What server are you trying to connect to?
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#902 [10:29] <andre> oi
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#904 [10:29] <koen__2000> Hello i need a lobby map like hypixel has anybody an idea where i can found something like that???
#905 [10:29] <andre> estou com um poblema
#906 [10:29] <SynchunkBot> andre: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como http://translate.google.com/
#907 [10:30] <andre> https://gist.github.com/anonymous/e6d3de88f2d6800bf69e
#908 [10:30] <andre> oque e isso
#909 [10:30] <andre> t
#910 [10:30] * koen__2000 [koen__2000@notlogged] has quit. (Client Quit)
#911 [10:30] <andre> nao consigo jogar minecaft
#912 [10:31] <andre> como faço para arrumar
#913 [10:31] <andre> me ajuda
#914 [10:32] <Andrio> andre, install this driver: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=18223
#915 [10:32] <andre> ta
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#917 [10:32] <andre> e so isso
#918 [10:33] <andre> so
#919 [10:33] <multicraft> hi all, sorry for the delay.
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#923 [10:33] <multicraft> the server is 88.198.59.35:(normal port)
#924 [10:33] <andre> obrigado
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#926 [10:34] <multicraft> so lutzee, it's 88.198.59.35:25565 - I can't get a server online, although ping is fine
#927 [10:34] <Steve> I am having a lot of issues being able to log into my account...
#928 [10:35] <BioDestruction> I was charged 80 dollars and still didnt get my game, fraud.
#929 [10:35] <BioDestruction> because i tried it 3 times
#930 [10:36] <Andrio> You... bought Minecraft three times?
#931 [10:36] <Andrio> Where from?
#932 [10:36] <BioDestruction> yes cuz my info was right but it said error and i kept trying
#933 [10:36] * andre [andre@notlogged] has quit. (Ping timeout: 182 seconds)
#934 [10:36] <BioDestruction> from minecraft.net
#935 [10:36] <Andrio> mm
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#937 [10:37] <Lutzee> ??> BioDestruction mojang/email
#938 [10:37] <VoxelHead> BioDestruction: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#939 [10:37] <VoxelHead> BioDestruction: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#941 [10:37] <multicraft> Anyone wants to help me with setting up a Multicraft server on http://88.198.59.35:25565 Almost done, but if I make new server, it's offline
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#943 [10:38] <Andrio> If you've been charged multiple times, you can get a refund.
#944 [10:38] <andre> valeu
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#946 [10:41] <Steve> not sure what to do about not getting into my account..who should I contact? I bought the game, played for awhile and then stopped playing for a while and then when I went back to play again, I'm not able to log in, play or anything...
#947 [10:42] * Rico-offline is now known as ricoz
#948 [10:42] <multicraft> Found the error: You need to agree to the EULA in order to run the server. Go to eula.txt for more info What should I do ?
#949 [10:42] <Andrio> What it says.
#950 [10:43] <multicraft> You need to agree to the EULA in order to run the server.
#951 [10:44] <Steve> Am i in the wrong place...not getting any/help info here to help me out??
#952 [10:47] * erikkaas [erikkaas@notlogged] has joined #minecrafthelp
#953 [10:47] <erikkaas> how you doing
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#955 [10:49] <browning> Error message says we need to "update graphics driver" or "update video card drivers". I ran the autodetect for ATI and it says graphics are up to date. I checked the Java argument in profile and it is not checked. Here is our gist report:https://gist.github.com/anonymous/7b81842e7e8dd090a12c
#956 [10:50] <browning> Anyone know an answer to this one?
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#959 [10:51] <gunpowder45> it keeps on saying that i need to update mydisk card when its perfectly fine
#960 [10:52] <gunpowder45> https://gist.github.com/anonymous/ff3763f775fb19d780a8
#961 [10:52] <gunpowder45> Can you help me lauch my gam?
#962 [10:52] <gunpowder45> game
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#964 [10:53] <gunpowder45> ---- Minecraft Crash Report ----
#965 [10:54] <multicraft> Hi, I need to find the eula.txt for multi craft on my server, any ideas how?
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#968 [10:55] <gunpowder45> Its says i need to update my disk card and itsays no problems https://gist.github.com/anonymous/ff3763f775fb19d780a8
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#985 [11:19] <GingerJack> Anyone willing to help me out with a video card crash with minecraft?
#986 [11:20] <GingerJack> I've got a nvidia gtx 730 and it's drivers crash on minecraft and I cant seem to find out why
#987 [11:21] <GingerJack> I'm currently running minecraft with another person on lan, it only crashes my computer, and it's the better of the two, It's an Acer running 64 bit OS and 8gbs of ram
#988 [11:22] <GingerJack> The crash has happened a few times, one while someone else was using minecraft, and three times where we both used it
#989 [11:22] <GingerJack> I missspoke, it's a gtx GeForce 745, not a 730.
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#992 [11:25] <GingerJack> is there anybuddy out ther?
#993 [11:25] <osuka_> about 177 people, counting us two
#994 [11:25] <GingerJack> there's no staff online?
#995 [11:26] <osuka_> We're all volunteers, mate. This isn't Mojang's official support
#996 [11:26] <osuka_> Either way
#997 [11:26] <osuka_> have you tried updating the driver?
#998 [11:27] <GingerJack> yea, it's up to date
#999 [11:27] <osuka_> what's the version?
#1000 [11:27] * deathspike123 [deathspike123@notlogged] has joined #minecrafthelp
#1001 [11:27] <deathspike123> hyllo guys
#1002 [11:27] <osuka_> hello
#1003 [11:27] <GingerJack> let me seee
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#1005 [11:27] <GingerJack> i think it's 332.50
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#1007 [11:27] <osuka_> yeah, see
#1008 [11:27] <osuka_> it's outdated
#1009 [11:28] <osuka_> Did you even check?
#1010 [11:28] <osuka_> latest version would be 344.75
#1011 [11:28] <GingerJack> it told me it was updated! D:
#1012 [11:28] <deathspike123> is there anyone who knows ps3 minecraft? please say yes?
#1013 [11:28] <osuka_> What told you is was updated?
#1014 [11:28] <GingerJack> thats nice, so how do we fix it
#1015 [11:28] <osuka_> deathspike123: yes
#1016 [11:28] <GingerJack> the program itself
#1017 [11:28] <osuka_> GingerJack: you could probably, you know, update
#1018 [11:28] <osuka_> Which program?
#1019 [11:28] <GingerJack> the nvidia control panal
#1020 [11:28] <deathspike123> is there anyone who know how to fix ps3 minecraft
#1021 [11:28] <osuka_> geforce experience disagees
#1022 [11:29] <osuka_> deathspike123: probably
#1023 [11:29] <osuka_> GingerJack: do you need help updating your drivers?
#1024 [11:29] <deathspike123> while my world keep deleteing radomly and i spet hour on these worlds i would love to know is there wa way to fix it
#1025 [11:30] <osuka_> No
#1026 [11:30] <GingerJack> it's telling me it;s up to date, I even checked for beta drivers
#1027 [11:30] <osuka_> GingerJack: nvidia control panel?
#1028 [11:30] <GingerJack> "nvidia geforce experiance"
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#1030 [11:31] <osuka_> GingerJack: http://puu.sh/dbyTR.png
#1031 [11:31] <GingerJack> I probably need to contact nvidia, well thank you for the help!
#1032 [11:31] <osuka_> Yeah, I'm afraid NVIDIA's website begs to disagree
#1033 [11:31] <osuka_> you don't
#1034 [11:31] <deathspike123> my world get deleting randomly is there a way to fix this?
#1035 [11:31] <osuka_> you just need to, you know, try updating the drivers
#1036 [11:31] <osuka_> that's what they'll tell you to do first
#1037 [11:31] <osuka_> if that doesn't help, your problem might be overheating.
#1038 [11:32] <osuka_> a graphics driver crash could be caused by hardware malfunction, bugs or glitches, or excessive overheating
#1039 [11:32] <GingerJack> i mean, if the program that updates the drivers isnt working and telling me that version 332.50 is up to date when I check for updates, it seems a little broken
#1040 [11:32] <osuka_> s/excessive//
#1041 [11:32] <ExtremeBot> osuka_ meant to say: a graphics driver crash could be caused by hardware malfunction, bugs or glitches, or overheating
#1042 [11:33] <deathspike123> ???
#1043 [11:33] <osuka_> GingerJack: http://puu.sh/dbz3e.png Yeah, GeForce Experience doesn't seem like it's too broken for me
#1044 [11:33] <osuka_> did you even check for updates? There's a button for that, you know.
#1045 [11:33] <deathspike123> is there a way to fix my promblem ro dose no one know how to fix this ? :(
#1046 [11:33] <osuka_> ??> deathspike123 scold/patience
#1047 [11:33] <VoxelHead> deathspike123: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1048 [11:33] <VoxelHead> deathspike123: In short, your supplications will be answered, in the order in which they are received.
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#1050 [11:34] <GingerJack> yep, clicked that once before i got on, and then once when you asked me, and then a third time just now
#1051 [11:34] <osuka_> Okay, then you probably just want to manually download these
#1052 [11:35] <osuka_> GingerJack: http://www.geforce.com/drivers/results/79891
#1053 [11:35] <GingerJack> kewl, thanks for the help osuka!
#1054 [11:35] <osuka_> Oh wait
#1055 [11:35] <osuka_> what is your OS again? Don't download that just yet
#1056 [11:35] <GingerJack> windows
#1057 [11:35] <osuka_> yeah, which version
#1058 [11:35] <GingerJack> 8.1
#1059 [11:36] <osuka_> then go right ahead and install it, okay?
#1060 [11:36] <osuka_> If it continues to crash, I would start monitoring the temperatures
#1061 [11:36] <osuka_> if they don't get high enough to justify a crash, I'd check for hardware malfunction
#1062 [11:36] <osuka_> stress tests and stuff
#1063 [11:36] <GingerJack> thank you so much sir, enjoy the volenteer work! oh, and how do i check the temps, i dont know much about this kind of stuff since i usually dont have this problem
#1064 [11:36] <osuka_> Nope, don't mention it
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#1066 [11:37] <osuka_> I use speedfan, but there are other decent utilities, too
#1067 [11:37] <osuka_> it's a free download
#1068 [11:37] <GingerJack> is it like a program or do i have to bring out the butt therm'
#1069 [11:37] <osuka_> nope, it's a program
#1070 [11:38] <GingerJack> awesome
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#1072 [11:38] <GingerJack> alrght, thank you so much!
#1073 [11:38] <osuka_> your computer (every computer, actually) has a bunch of built-in thermostats
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#1077 [11:40] <deathspike123> um
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#1080 [11:41] <deathspike123> while my world keep deteting randomly and i spent hour on these worlds i would love to know is there way to fix it and get these world back?
#1081 [11:41] * MattOfflineMc is now known as MattMc
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#1083 [11:43] <captainx> Upgraded my pc to windows 8.1 pro, and minecraft is not working. Complains about graphic driver update. There is no update available for graphics card intel g45/43 chipset.
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#1090 [11:46] <deathspike123> and i have a error code whitch i don't understand.
#1091 [11:47] <Maxis> captainx: That is because there are no drivers for your chipset for Windows 8.1, an so far as I can tell none for Windows 8 in general. You will either have to downgrade or use another computer.
#1092 [11:48] <captainx> Thank you maxis. That is not good, should have researched this before.
#1093 [11:49] <Maxis> deathspike123: Unfortunately not too many people on here know much about the PS3 version, you may have better luck on the PS3 support section on the forums
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#1096 [11:49] <captainx> quit
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#1098 [11:51] <deathspike123> maxis i tried everything i even went to microsoft and got told off call sony call mojanf BUT I CAN'T they tell me to do something and now it is in a loop so wtf.
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#1100 [11:52] <deathspike123> it is really pissing me off now
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#1102 [11:53] <Maxis> deathspike123: Then try posting on the PS3 support section on the forums (http://www.minecraftforum.net/forums/support/minecraft-playstation-3-edition), they might be able to help you more there than we can here
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#1104 [11:54] <deathspike123> the thing is more then just me are having the same problem
#1105 [11:54] <Maxis> deathspike123, describe your problem exactly as it happens again?
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#1107 [11:55] <deathspike123> i save my world right to my playstaion then i shut it off because i had to go to bed
#1108 [11:56] <deathspike123> then yesterday i go on and find my world is gone so i look in my saves and find a error code it my saved world i don't understand why it got corrupted
#1109 [11:57] <Maxis> deathspike123: What is the error code?
#1110 [11:58] <deathspike123> one sec so i can go get it ok
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#1116 [12:02] <deathspike123> _uuas_20141120905543400227052
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#1118 [12:03] <deathspike123> that is the error code
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#1122 [12:04] <mick> j'ai des crash intensive que dois-je faire
#1123 [12:04] <deathspike123> maxis do you know what this means?
#1124 [12:04] <Maxis> ??> mick lang/fr
#1125 [12:04] <VoxelHead> mick: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme http://translate.google.com/
#1126 [12:04] <mick> tank
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#1131 [12:05] <Maxis> deathspike123: No, I do not know what that error means, but I am looking into it
#1132 [12:05] <deathspike123> _UUSA_20141120905543400227052
#1133 [12:05] * Lain|log [Lain|log@notlogged] has joined #minecrafthelp
#1134 [12:05] <Oliver_> Just paid for maincraft but can't play on server it says failed to login to server
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#1138 [12:08] <loick> I have intensive crash what should I do
#1139 [12:09] <Maxis> loick: Do you get a crash report?
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#1143 [12:10] <deathspike123> maxis you find nothing for the error code?
#1144 [12:10] <loick> yes I have a crsh
#1145 [12:10] <loick> repoet
#1146 [12:10] <loick> report
#1147 [12:10] <Maxis> deathspike123: Try looking through the (many) pages of http://www.minecraftforum.net/forums/minecraft-playstation-3-edition/mcps3-discussion/2064664-corrupted-saves, it seems to have info related to save corruption
#1148 [12:11] <deathspike123> i have i can't find any info on ho to fix it
#1149 [12:11] <Maxis> loick: Copy and paste the contents of the report to http://paste.ubuntu.com/ into the "content" box, click the "Paste!" button, and give us the URL of the page it takes you to
#1150 [12:12] <vanz> hi i am having login in my account also i lost the minecraft that i download on my computer when someone fix my computer and i already pay for it how can i get my minecraft account back
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#1152 [12:12] <vanz> they want me to download and pay again
#1153 [12:12] <Maxis> deathspike123, hmm, skimming through that thread it looks like nobody found a solution to fix the broken saves, only to prevent them. Your world may be lost.
#1154 [12:13] <deathspike123> yeah that is why i been look into this
#1155 [12:14] <Maxis> vanz: You can download the launcher at https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe, you are saying you are also having problems logging into your account?
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#1157 [12:14] <vanz> yes
#1158 [12:14] <Maxis> vanz: What error is it giving you when you try to login?
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#1161 [12:14] <vanz> i change my password last night and when i try to log in this morning password error
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#1163 [12:15] <Nanna> Did you use your email too?
#1164 [12:15] <Maxis> deathspike123: I suppose you could try flipping through the game files to see if you can find the save, but once a save is corrupted like that I would imagine it is likely not recoverable
#1165 [12:15] <vanz> yes i used my email address
#1166 [12:15] <dedwards838> hello
#1167 [12:15] <Maxis> Hi dedwards838
#1168 [12:15] <Nanna> Your email didnt work?
#1169 [12:15] <deathspike123> i found the save but it has th error code as ts name
#1170 [12:16] <vanz> so what i am going to do now
#1171 [12:16] <Maxis> vanz: What is your Minecraft username?
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#1173 [12:16] <Maxis> deathspike123: What happens if you try to open it in Minecraft?
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#1175 [12:17] <vanz> okay let me try to login now please wait thank you
#1176 [12:17] <dedwards838> hi need some advice, well im starting a new account on my ipad so everything will be deleted, ive built loads in MC but dont have the time
#1177 [12:17] <deathspike123> it not there in minecraft though the whole world is not there
#1178 [12:18] <vanz> it say unknow email address and password
#1179 [12:18] <vanz> everytime i login
#1180 [12:18] <dedwards838> how can i build lots of buildings quick, need advice
#1181 [12:19] * MattMc is now known as MattOfflineMc
#1182 [12:19] <Maxis> deathspike123: Does the game file appear to have the corrupted file symbol (like http://faq.en.playstation.com/euf/assets/images/FAQ%20Images/Corruptdata01.jpg)? Also, if you rename the save file, does it appear again in-game?
#1183 [12:20] <dedwards838> maxis what makes you build quicker???
#1184 [12:20] <dedwards838> maxis r u on?
#1185 [12:21] <Maxis> dedwards838: Apart from simply building fast or using mods that we cannot support on this chat, nothing.
#1186 [12:21] <dedwards838> ok thx
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#1188 [12:21] <deathspike123> i can't do nothing with this file if i try to copy it say it is corruted
#1189 [12:21] <deathspike123> i am on hlod with xbox to see what will happen
#1190 [12:22] <dedwards838> also sorry bit of a idiot what is a mod, can u tell me without me getting banned
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#1192 [12:22] <Maxis> deathspike123: Then the save file is likely irretrievable, the case might be the only thing you can do is follow the directions in that thread to prevent the issue in the future
#1193 [12:23] <dedwards838> also sorry bit of a idiot what is a mod, can u tell me without me getting banned
#1194 [12:23] <Maxis> dedwards838: Mods are generally only for PC, and I don't know of any for iOS anyway. And again, if you install them and something goes wrong we cannot help you here.
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#1196 [12:24] <Maxis> dedwards838: They are modifications to the game that change the way it works
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#1198 [12:24] <dedwards838> ok thx
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#1200 [12:24] <Soulton> Test test, hello? Anyone here?
#1201 [12:24] <Maxis> Hi Soulton, need some help?
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#1203 [12:25] <Soulton> Hello! Yes! What I need help with might not be very everyday-ish though
#1204 [12:26] <Maxis> Soulton, remember we can only provide unmodded Minecraft support here, but please, continue
#1205 [12:26] <Soulton> There's a world some people are working on and they wrote if we want to follow the progress just visit <some ip adress> on mapviewer
#1206 [12:27] <Soulton> And I'm completely lost on how to do that. Lost enough to come here looking for some help :) Do excuse me if this was the wrong place to come to, but I'm out of ideas, googling didn't provide me with much desired info, or I'm just missing something
#1207 [12:28] <Maxis> Soulton: If that IP is something like DynMap or another online map viewer, put it into your web browser
#1208 [12:28] * WeLoveBurgers [WeLoveBurgers@notlogged] has joined #minecrafthelp
#1209 [12:31] <WeLoveBurgers> I lost all my objets that were in the chests after run a Minecraft mod called: Too Much TNT
#1210 [12:32] <Maxis> WeLoveBurgers: It sounds like your metadata is corrupted, and we don't support using mods here.
#1211 [12:32] <Soulton> Sadly all it says is "http://77.111.249.13:8126/" and browser naturally fdinds nothing on clicking that
#1212 [12:33] <WeLoveBurgers> I lost all my objects that were in the chests after Minecraft crashes.
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#1214 [12:34] <Maxis> WeLoveBurgers: If you ran that mod at some point while playing that map, then it likely corrupted your chest save data. We cannot help you when this occurs, as the data is lost forever and we do not support mod-related data loss or crashes on this channel.
#1215 [12:35] <WeLoveBurgers> Thank you a lot Maxis
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#1217 [12:36] <Maxis> WeLoveBurgers: Try the forum thread or wherever the mod was posted for support
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#1221 [12:36] <WeLoveBurgers> OK, thanks
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#1226 [12:38] <Maxis> Soulton: Then it sounds like some sort of mod running a map viewer of some sort, which we can't really help you with here. You might want to ask the people who gave you the link, perhaps?
#1227 [12:39] <Soulton> I just assumed it was the server's ip?
#1228 [12:40] <Maxis> Soulton: The last time I ran a mapviewer (~1 year ago) you just entered the server's IP and port number into a browser and it worked. However, they may be using a different software or mod and it might be better to ask what they are talking about.
#1229 [12:40] <Soulton> It /is/ from a 1 year old forum post..
#1230 [12:41] <Maxis> Soulton: It could also be that...
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#1234 [12:43] * Dabossdads9000 [Dabossdads9000@notlogged] has joined #minecrafthelp
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#1236 [12:43] <Dabossdads9000> I need help regarding my typing
#1237 [12:43] <afcraft123> hub
#1238 [12:44] * WeLoveBurgers [WeLoveBurgers@notlogged] has quit. (Quit: Web client closed)
#1239 [12:44] <Soulton> Hrrrm. So you just put the link in the browser or you ran the mapviewer beforehand in some sort of correlation?
#1240 [12:44] <Maxis> Dabossdads9000: Err, what do you need help with exactly?
#1241 [12:45] <afcraft123> blue team
#1242 [12:45] <Dabossdads9000> See, theres something wrong when i chat. when i press a, it highlights my whole sentence and it disappears. I can't press x c or v either. When i press backspace it deletes my whole word.
#1243 [12:45] <Maxis> Soulton: It involved running a Bukkit plugin, but this was awhile ago. And again, this channel really doesn't provide help with mods or modded clients (which is what that sounds like)
#1244 [12:46] <Maxis> Soulton: If the plugin or mod is installed correctly, though, yes, you should be able to connect to the mapviewer simply by putting in the IP
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#1246 [12:46] <Maxis> and port, if there is one
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#1248 [12:47] <Maxis> Dabossdads9000: Check to make sure your CTRL key is not stuck
#1249 [12:47] <vanz> hello i need some help please i cant login in my account it say unknown email address and password how can i login again please help me
#1250 [12:47] <Dabossdads9000> no i can freely press it
#1251 [12:47] <Soulton> Well, thanks Maxis. I'll see what I can find :)
#1252 [12:47] <Dabossdads9000> i press ctrl and i can sprint
#1253 [12:47] <Maxis> Dabossdads9000: Well, CTRL-A is used to highlight entire words, CTRL-X cuts, CTRL-C copies, and CTRL-V pastes
#1254 [12:48] <Maxis> Dabossdads9000: Oh, a mac. Hmm.
#1255 [12:48] <Dabossdads9000> how did u find out?
#1256 [12:48] <Dabossdads9000> xD
#1257 [12:48] <Maxis> Magical wizardry
#1258 [12:48] <deathspike123> maxis man
#1259 [12:48] <Maxis> (Or CTCP VERSION)
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#1261 [12:49] <Maxis> deathspike123: Unfortunately I've got nothing, the best thing you can do is to create a new thread in the PS3 support section on the forums
#1262 [12:49] <deathspike123> ok but lisin i am on with xbox right
#1263 [12:50] <Maxis> Dabossdads9000: Make sure your Apple key is not stuck (or whatever the weird shape-key thing is... Command Key I guess)
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#1266 [12:50] <Maxis> ⌘ <- That one
#1267 [12:50] <Dabossdads9000> no there is ctrl key on mac
#1268 [12:50] <Dabossdads9000> oh
#1269 [12:50] <Dabossdads9000> ok
#1270 [12:51] <vanz> hi please help me how can i login in my account is says unknown email address and password please help me
#1271 [12:51] <Maxis> vanz: What is your Minecraft in-game username?
#1272 [12:51] * afcraft123 [afcraft123@notlogged] has quit. (Quit: Web client closed)
#1273 [12:51] <vanz> Dylan
#1274 [12:52] <vanz> that the username
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#1276 [12:52] <Maxis> vanz: It says here you did not buy Minecraft on this account, are you sure this is the right username for the paid version of Minecraft?
#1277 [12:53] * MattOfflineMc is now known as MattMc
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#1279 [12:53] <vanz> can you try my email name vanz_ramsey8@yahoo.com
#1280 [12:53] <Lutzee> vanz: The account named 'dylan' is an old minecraft account and therefore you will need to log in using the username and not the email address, aditionally the account is not paid for
#1281 [12:54] <Soulton> Eyyyyy. I found a browser version of the map I was looking for!
#1282 [12:54] <vanz> last night when i reset my password it when through and i able to login in my account this morning when i try to login i cant anymore
#1283 [12:55] <Soulton> Here's a link in the tiny offchance you're interested. http://www.minecraftworldmap.com/worlds/6kFWv#/389/64/538/max/0/0 Thanks for all your help!
#1284 [12:55] <jollykiller82> the game is saying that i have a lack of updated graphics driver
#1285 [12:55] <Lutzee> vanz: How old is the account?
#1286 [12:56] <Maxis> jollykiller82: Do you have a DxDiag?
#1287 [12:56] <jollykiller82> im trying to start a new one
#1288 [12:56] * Dabossdads9000 [Dabossdads9000@notlogged] has joined #minecrafthelp
#1289 [12:56] <jollykiller82> yes i do
#1290 [12:56] <Maxis> jollykiller82: Please give us the link to the GIST
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#1292 [12:57] <jollykiller82> https://gist.github.com/anonymous/f856fc8f30e614b48e3e
#1293 [12:57] <Dabossdads9000> okay Maxis it is fine for now.. ill come back if it happens again
#1294 [12:57] <Maxis> jollykiller82, one moment
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#1297 [12:57] <Maxis> Dabossdads9000: If it happens again, look into getting your keyboard fixed so that key does not stick
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#1299 [12:58] <vanz> is about 1 year actually i buy it last year for my son but after my loptap broke he did not play it anymore then last night i decided to login in minecraft and change my password and i reset my password and they send me email
#1300 [12:59] <vanz> and i can able to login last night but this morning when i tried to login it say unknown email and password
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#1303 [12:59] <Lutzee> vanz: Well.. the account name 'dylan' Is at least 3 years old, therefore it is not the correct acount
#1304 [12:59] * Dabossdads9000 [Dabossdads9000@notlogged] has quit. (Client Quit)
#1305 [13:00] <Lutzee> Also that name is not paid for.
#1306 [13:00] <Maxis> jollykiller82: It appears you are using a demo version of Windows 9?
#1307 [13:00] <Maxis> O_o
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#1309 [13:00] <vanz> no thats not the correct one because my account is at least 1 year or least then thet
#1310 [13:00] <jollykiller82> so would i have to install a new operating system
#1311 [13:00] <LAW_> Both my boys want to purcahse Minecraft on their own computers. How do I set this up?
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#1313 [13:01] <Lutzee> Maxis: Windows 8 preview
#1314 [13:01] <LAW_> Can I make multiple purcahses under my email address? Or do I need to purcahse mulitple copies under separate email addresses?
#1315 [13:02] <Maxis> Lutzee, I thought Windows 8 was NT 6.3?
#1316 [13:02] <Maxis> LAW_: To purchase multiple copies of Minecraft, yes, you will need multiple addresses
#1317 [13:02] <Lutzee> LAW_: You can only buy one account per email address, you can however purchase multiple giftcodes from one account, then hand them out to other accounts at a later date
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#1319 [13:02] <Lutzee> Maxis: Um then its the windows 10 preview
#1320 [13:03] <Lutzee> I forget which is which..
#1321 [13:03] <LAW_> So each boy needs a separate email address and separate Minecraft account?
#1322 [13:03] <Maxis> Either way, future technical preview of non-released Windows version
#1323 [13:03] <Lutzee> LAW_: That is correct
#1324 [13:03] <LAW_> Thumbs up to you! Thanks for clarification.
#1325 [13:03] <Lutzee> Ugh.. I have to go..
#1326 [13:04] <vanz> what i going to do now please help me
#1327 [13:04] <deathspike123> i did't get help with xbox live
#1328 [13:05] <Maxis> jollykiller82: Yes, you will have to downgrade to get drivers for your graphics card, likely to Windows 8 (NOT 8.1) or lower. Minecraft (and most hardware) does not support Windows > 8.1 yet anyway
#1329 [13:05] <Maxis> Or it might, but we can't really support it
#1330 [13:05] <jollykiller82> ok thank you
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#1334 [13:07] <Maxis> Lutzee, it is Windows 10's technical preview
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#1336 [13:13] <vanz> hi i need help i cant login in my account it says unknown email address and password please help me thank you
#1337 [13:16] <Maxis> vanz: Make sure you are using the correct E-Mail, and if you forgot your password reset it again
#1338 [13:16] <Maxis> vanz: Also make sure you are not using an account connected to Dylan as that account is unpaid for and will not be able to login to the launcher
#1339 [13:17] <vanz> yes i reset again but when i check my email they did not send me an email
#1340 [13:18] <vanz> i did reset but they did not send me an email
#1341 [13:18] * HeyItsAaron [HeyItsAaron@notlogged] has joined #minecrafthelp
#1342 [13:19] <HeyItsAaron> I just bought the humble bundle, and didnt recieve anything
#1343 [13:19] <vanz> i reset last night my password its work but when i tried this morning to login in it say unknown email address and password
#1344 [13:19] <vanz> please help me what to do
#1345 [13:19] <HeyItsAaron> did u try using ur email as a username when u login?
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#1348 [13:21] <vanz> i purchase my account last year and i used it for a while but my computer broke and i did not used it for a long time then last not i tried to login and change my password it work but this morning when i tried i cant login anymore
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#1351 [13:22] <vanz> please help me i really appreciate your help
#1352 [13:23] <Maxis> vanz: What is your Minecraft in-game username? It's not Dylan as you would not have been able to login with that account unless you were playing Classic Minecraft ~3 years ago
#1353 [13:24] <vanz> Dylan agliam the the username
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#1355 [13:24] <Maxis> vanz: What is the entire username, as 1 word?
#1356 [13:24] <HeyItsAaron> Try using your email as the username and then try using ur real in-game name
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#1361 [13:26] <vanz> Dylanagliam i think my son is 7 years old he is the one using it
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#1363 [13:26] <ganki> I am trying to start twitch intergration and my minecraft keeps saying i need to migrate accounts even though my account is already a mojang account, how can i fix this so i can start streaming?
#1364 [13:26] <vanz> i think i used it as Dylanagliam
#1365 [13:28] <Maxis> vanz: Ah, yes. Are you logging in with the E-Mail you are sure is associated with the account?
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#1367 [13:28] <vanz> yes i used vanz_ramsey8@yahoo.com
#1368 [13:29] <vanz> and i am sure of that
#1369 [13:29] <Maxis> vanz: It's a good idea not to give our your E-Mail here, and I don't recommend it in the future. So when you try to reset the password again, you do not get another reset E-Mail?
#1370 [13:30] <catoffcall> wondering if someone could help me
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#1372 [13:30] <vanz> yes thats correct i did not recieved any email again
#1373 [13:31] <catoffcall> I'm having trouble downloading a custom map
#1374 [13:31] <vanz> everytime i resset my account
#1375 [13:31] <vanz> i did not recieve email
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#1378 [13:32] <Robotit> Computer Graphics Update can break a Resource Pack (3D 1.8 Pack) ?
#1379 [13:32] * Bart427 [Bart427@notlogged] has joined #minecrafthelp
#1380 [13:33] <GreyVulpine> Robotit - An HD resource pack can break minecraft if you do not allocate enough RAM for it.
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#1382 [13:34] <ganki> <ganki> I am trying to start twitch intergration and my minecraft keeps saying i need to migrate accounts even though my account is already a mojang account, how can i fix this so i can start streaming?
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#1384 [13:34] <Maxis> vanz: Did you receive the E-Mail last night, and successfully reset your password?
#1385 [13:34] <GreyVulpine> ganki - Launch minecraft. Before hitting "Play", go to "Edit Profile", then "Open Game Dir". Delete the launcher_profiles.json file
#1386 [13:34] <Bart427> Hello , I would like to ask you whether you we could not a cape
#1387 [13:35] * clark [clark@notlogged] has joined #minecrafthelp
#1388 [13:35] <GreyVulpine> Bart427 - The only two ways of getting a cape is to either attend minecon, or work for Mojang
#1389 [13:35] <Robotit> It was a 16x16 but with 3D Stuff (Not Ultra 3D), using the new update and the 1.8.1 it says "Caught error stitching, removing all assigned resourcepacks"
#1390 [13:35] <GreyVulpine> Robotit - Then the texture pack is at fault
#1391 [13:35] <Bart427> how ?
#1392 [13:35] <ganki> @greyvulpine thank you very much
#1393 [13:36] <vanz> yes i receive the e-mail last night and it successfully reset my password
#1394 [13:36] <Maxis> Bart427: Either attend Minecon or get a Job at Mojang?
#1395 [13:36] <Robotit> But before in 1.8 and before the Update it works just fine...
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#1397 [13:36] <vanz> this morning when i tried to login in is shows unknown email and password
#1398 [13:37] <GreyVulpine> Robotit - Go yell at whomeever made the resource pack to fix it
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#1400 [13:38] <Maxis> vanz: If you are entering the exact password as you reset it last night (including correct caps) with the exact same E-Mail from last night it should work. If you try to reset it again on the exact same E-Mail and do not get the E-Mail after checking Spam and Junk folders, contact Mojang support
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#1402 [13:38] <Robotit> If it my own... I think I have a problem. Bye - Trying to fix it.
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#1404 [13:41] <ganki> @GreyVulpine everytime I delete the file, even when I save the changes, the file comes back.
#1405 [13:41] <vanz> do you have an mojang support phone number instead of sending message because i already send them mojang support message but i not get any response from them
#1406 [13:42] <GreyVulpine> There is no phone number
#1407 [13:42] <GreyVulpine> Please use the email support form at:
#1408 [13:42] <GreyVulpine> ??> vanz mojang/email
#1409 [13:42] <VoxelHead> vanz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1410 [13:42] <VoxelHead> vanz: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1411 [13:42] <Maxis> vanz: If you have already contacted them then you will just have to wait until they respond to you.
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#1414 [13:44] <KAL03> Can someone make a server for me? It just doesn't work for me.
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#1417 [13:45] <KAL03> Any one going to answer
#1418 [13:46] <KAL03> No?
#1419 [13:46] <KAL03> Okay.
#1420 [13:46] <ganki> @GreyVulpine everytime I delete the file, even when I save the changes, the file comes back.
#1421 [13:47] * PS3mapfinder [PS3mapfinder@notlogged] has joined #minecrafthelp
#1422 [13:47] <GreyVulpine> ganki - That's fine. Try minecraft and twitch now
#1423 [13:47] <Maxis> KAL03: Please be patient, we can't always answer you instantly
#1424 [13:47] <KAL03> Sorry.
#1425 [13:47] <PS3mapfinder> Hi! Ive lost my map on PS3 and i wonder if anyone would know how to get my coordinates? (Yes, i am a n00b)
#1426 [13:48] <Maxis> KAL03: What do you mean "make a server for you"? We can't host a server for you
#1427 [13:49] <KAL03> Well, what I really want is some make a server, then they could op me or make me admi
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#1430 [13:49] <pat_> Does any one know why my minecraft flashes every 2 seconds?
#1431 [13:50] <PS3mapfinder> I would really appreaciate it if someone could answer me! <3 :D
#1432 [13:50] <Maxis> KAL03: A better idea would be to host it on your own computer or get a service to host it for you
#1433 [13:50] <KAL03> That my problem!
#1434 [13:51] <Maxis> KAL03: You are having problems hosting on your own computer?
#1435 [13:51] <pat_> My minecraft is really smooth and everything but it flashes every couple of seconds
#1436 [13:51] <PS3mapfinder> Do anyone know how to get my coordinates without my map on PS3?
#1437 [13:51] <Maxis> pat_: What do you mean by "flashes"?
#1438 [13:51] <KAL03> Yes. My router is complicated.
#1439 [13:51] <PS3mapfinder> Do anyone know how to get my coordinates without my map on PS3?
#1440 [13:51] <Maxis> PS3mapfinder: Nope.
#1441 [13:51] <pat_> like glitching out
#1442 [13:51] <PS3mapfinder> someone must know
#1443 [13:52] <pat_> its really weird
#1444 [13:52] <Maxis> KAL03: What router model? Also, do you only have one router between you and the modem?
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#1448 [13:53] <Maxis> KAL03: In advanced or complex networks it is usually better to just get a hosting service, but you might be able to troubleshoot it
#1449 [13:53] <KAL03> Motorola, and?
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#1453 [13:54] <Maxis> KAL03: I also need the model number from the bottom of the router. Also make sure no firewall or antivirus software on your computer blocks outgoing or incoming connections to minecraft_server.exe or javaw.exe
#1454 [13:54] <KAL03> Hold on.
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#1457 [13:55] <KAL03> SBG6580. Thats my router number
#1458 [13:56] * ganki [ganki@notlogged] has quit. (Quit: Web client closed)
#1459 [13:56] <KAL03> And I checked
#1460 [13:56] <Maxis> KAL03: Follow the guide at http://portforward.com/english/routers/port_forwarding/Motorola/SBG6580/Minecraft_Server.htm, ignoring the part about static IP for the moment
#1461 [13:57] <KAL03> Thanks.
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#1478 [14:18] <KAL03> I think it worked
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#1480 [14:19] <calliejade> when i try to play mc it says i dont have an updated driver or something but itry to update it and get anew one but it says there are none
#1481 [14:19] <Maxis> calliejade: Do you have a link to a DxDiag report?
#1482 [14:19] <calliejade> https://gist.github.com/anonymous/6a0d6b5eb48001e26550
#1483 [14:20] <calliejade> maxis
#1484 [14:20] <Maxis> calliejade: Download and install - https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22167&lang=eng&ProdId=2991, if it still does not work after installation restart your computer and try again. If you still have problems, come back here
#1485 [14:21] <calliejade> ok thx ill try
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#1487 [14:23] * nick [nick@notlogged] has joined #minecrafthelp
#1488 [14:23] <nick> Hey Guys i juat got into minecraft and the screen flickers whenever i play is there any eway tpo fix this?
#1489 [14:23] * nick is now known as Guest39332
#1490 [14:24] <CubeTheThird> Guest39332, can you describe this flickering?
#1491 [14:24] <CubeTheThird> Guest39332, is it the whole screen, or specific elements?
#1492 [14:24] <Guest39332> The whole srceen
#1493 [14:24] <CubeTheThird> ??> Guest39332 win/dxdiag
#1494 [14:24] <VoxelHead> Guest39332: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1498 [14:29] <Guest39332> okay i followed the intructions here is the link with the coppied text
#1499 [14:29] <Guest39332> https://gist.github.com/anonymous/05ccfefb6023cfb6db90
#1500 [14:29] <CubeTheThird> Guest39332, one moment
#1501 [14:29] <CubeTheThird> Guest39332, one moment
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#1503 [14:30] <CubeTheThird> Guest39332, download and install https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24348
#1504 [14:30] <Guest39332> witch file?
#1505 [14:31] <Guest39332> which *
#1506 [14:31] <CubeTheThird> the first one
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#1510 [14:38] <petar> plaj demo
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#1523 [14:51] <Dedwards838> Hi
#1524 [14:52] <gabesanchez> Hello.
#1525 [14:52] <Maxis> Hi Dedwards838
#1526 [14:52] <gabesanchez> I am having a problem with starting up my Minecraft
#1527 [14:52] <Maxis> Hello gabesanchez
#1528 [14:52] <Maxis> gabesanchez: What happens when you try to start it?
#1529 [14:52] <gabesanchez> It says I am having problems with my driver
#1530 [14:53] <Maxis> gabesanchez: Do you have a link to a DxDiag report?
#1531 [14:53] <Dedwards838> In MC its night and their is two creepers and one skeleton and cant run or fight what shall i do
#1532 [14:53] <gabesanchez> https://gist.github.com/anonymous/a73167e1189fbc155b74
#1533 [14:53] <Maxis> gabesanchez: One moment
#1534 [14:53] <Dedwards838> Plz help guys
#1535 [14:54] <Dedwards838> Anyone on
#1536 [14:55] <Dedwards838> Maxis?
#1537 [14:55] <Dedwards838> HELP PLZ
#1538 [14:56] <Maxis> Dedwards838, wait until day. This channel is intended for Tech Support, please keep questions like this one to a minimum.
#1539 [14:56] <Dedwards838> Its night in MCPE and their is two creepers at my door and their was one skeleton HELP?!??
#1540 [14:56] <GreyVulpine> Dedwards838 - There's nothing we can suggest for you.
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#1542 [14:57] <gabesanchez> I have recently got this computer, downloaded MC, and this happened. I have no idea what to do. I tried installing and reinstalling but that doesnt seem to do much.
#1543 [14:58] <Maxis> gabesanchez: Download and install the driver at http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%207%20-%2032, if it still does not work try restarting your computer and run MC again. If it still does not work, come back here
#1544 [14:59] <gabesanchez> Ok. Give me a moment. If it works, I probably wont be coming back so if I can say it later: Thanks for your help(:
#1545 [14:59] <gabesanchez> *cant
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#1551 [15:09] <KnownAnon> I've had this problem with allocating more RAM to Minecraft. I input the correct things into the jvm arguments, but on the F3 screen in-game, it shows as I only having 500 megabytes allocating. Why?
#1552 [15:09] <lemurdog21> it wont let me play the demo
#1553 [15:09] <lemurdog21> how do i get it to work/
#1554 [15:09] <KnownAnon> just buy the game
#1555 [15:09] <Maxis> lemurdog21: Describe what is causing you to not be able to play the demo
#1556 [15:09] <GreyVulpine> KnownAnon - Usually because you are only using 32 bit java
#1557 [15:10] <GreyVulpine> KnownAnon - If you're using a 64 bit operating system, ensure you have 64 bit java installed
#1558 [15:10] * baritoe [baritoe@notlogged] has joined #minecrafthelp
#1559 [15:10] <lemurdog21> i cant buy the game
#1560 [15:10] <lemurdog21> and it says
#1561 [15:10] <Maxis> KnownAnon, buying the game will not help if the demo does not work
#1562 [15:10] <KnownAnon> But I've installed the 64bit. Are you telling me it installed the wrong one?
#1563 [15:10] <pyrotechnic> I want to play on a multi player game with my granddaughter. we have purchased computer version of minecraft for windows. We also have 2 pocket edition versions, and an x-box 36o account. Do I have to buy another minecraft so that we can play together?
#1564 [15:10] <GreyVulpine> KnownAnon - Are you sure? Got a launcher log?
#1565 [15:10] <lemurdog21> it says that the pixel format not accelerated
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#1567 [15:11] <KnownAnon> I was being facetious, sorry
#1568 [15:11] <Maxis> lemurdog21: Do you have a link to a DxDiag?
#1569 [15:11] * Pangea|away is now known as Pangea
#1570 [15:11] <GreyVulpine> pyrotechnic - The PC, the PE editions, and the xbox 360 editions are all entirely seperate. There's no interconnectivity between them.
#1571 [15:11] <lemurdog21> link to what/
#1572 [15:11] <baritoe> i am having an issue setting up a lan server it says failed to login the authentication servers are currently down for maintenance
#1573 [15:11] <Maxis> lemurdog21: A link to a GIST containing the results of a DxDiag report
#1574 [15:11] <KnownAnon> GreyVulpine- I might be able to find one, hold on if you dont mind
#1575 [15:11] <lemurdog21> what is dxdiag
#1576 [15:11] <GreyVulpine> KnownAnon - Take your time
#1577 [15:12] <Maxis> ??> lemurdog21 win/dxdiag
#1578 [15:12] <VoxelHead> lemurdog21: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1579 [15:12] <lemurdog21> thxs
#1580 [15:12] <Pangea> lemurdog21, that isn't a fix, it's to give us more information
#1581 [15:12] <pyrotechnic> I understand that, we play PE together on our lap devices, but we are now each on our PC's can we bothe log on to multiplayer servers with the single account?
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#1584 [15:13] <Pangea> pyrotechnic, you will need multiple accounts to play on the same non-cracked multiplayer server
#1585 [15:13] <GreyVulpine> pyrotechnic - No, you would need seperate paid for Mojang accounts for each PC you want to connect with
#1586 [15:13] <Pangea> non-cracked as in premium
#1587 [15:13] <KnownAnon> GreyVulpine: I have the crash report. Do you want me to copy it in here or send you the file somehow?
#1588 [15:13] <GreyVulpine> KnownAnon - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1589 [15:13] <lemurdog21> does anyone have a good pocket edition server? ik this isnt the place to ask but i was wondering...
#1590 [15:14] <GreyVulpine> lemurdog21 - Sorry, this isn't the place to ask
#1591 [15:14] <pyrotechnic> Thanks for response. Have a gr8 day
#1592 [15:14] <Pangea> lemurdog21, minecraftforum.net has a section for those
#1593 [15:14] <KnownAnon> GreyVulpine: http://paste.ubuntu.com/9319567/
#1594 [15:14] <lemurdog21> thxs pangea
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#1596 [15:14] <lemurdog21> bye everyone thxs for the help
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#1600 [15:14] <GreyVulpine> KnownAnon - Do you use any razer peripherals?
#1601 [15:15] * nick is now known as Guest62306
#1602 [15:15] <Guest62306> i have a new computer and i cant login to mine craft
#1603 [15:15] <CubeTheThird> Guest62306, what happens when you try?
#1604 [15:16] <KnownAnon> GreyVulpine: Yes, I use the Naga mouse and have Razer Synapse 2.0 installed
#1605 [15:16] <GreyVulpine> KnownAnon - Got a razer keyboard? Mouse?
#1606 [15:16] <Maxis> Agh, Synapse
#1607 [15:16] <GreyVulpine> KnownAnon - Close out of the shitty synapse software.
#1608 [15:16] <GreyVulpine> KnownAnon - It's what is causing your issue
#1609 [15:16] <Guest62306> first it wanted me to answer security questions i didnt know the answer to now i cant login at all it says user name or password wrong
#1610 [15:16] <CubeTheThird> Guest62306, are you able to login to account.mojang.com/me ?
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#1612 [15:17] <Guest62306> no
#1613 [15:17] <CubeTheThird> Guest62306, is it for the same reason? Incorrect email or password?
#1614 [15:17] <KnownAnon> Interesting. Mind me asking why that causes the issue?
#1615 [15:17] <GreyVulpine> KnownAnon - Again, the shitty software from razer
#1616 [15:17] <CubeTheThird> KnownAnon, we don't know. Synapse inserts a java memory argument, which enforces less memory
#1617 [15:18] <Maxis> KnownAnon: Synapse decides it's a good idea to modify Java environment variables so less RAM is allocated to Java applications
#1618 [15:18] * MattMc is now known as MattOfflineMc
#1619 [15:18] <Maxis> Oi
#1620 [15:18] <Guest62306> i go to forgot password and it says user name wrong i go to forgot usr name it sends me a email but wnt let me use the user name it sends me
#1621 [15:18] <CubeTheThird> Guest62306, you are supposed to login with the email address, not username
#1622 [15:18] <KnownAnon> Fantastic. Good job razer
#1623 [15:19] <Maxis> Yup.
#1624 [15:19] <Guest62306> i know thats what i was doing
#1625 [15:19] <CubeTheThird> KnownAnon, it doesn't do it if you run the .jar version instead
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#1627 [15:19] <CubeTheThird> Guest62306, have you tried resetting the password?
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#1630 [15:20] <Guest62306> yes but i cant cause it says user name invalid
#1631 [15:20] <CubeTheThird> Guest62306, what username does the email send you, when you go to forgot username?
#1632 [15:20] <KnownAnon> Thank you GreyVulpine, CubeTheThird, and Maxis for your time and help. It solve the issue. But CubeTheThird, the .jar version of synapse or mc?
#1633 [15:21] <CubeTheThird> KnownAnon, of the mc launcher
#1634 [15:21] <Guest62306> it sends me my user name so the email is correct but it wont let me use it to sign in or change password
#1635 [15:21] <CubeTheThird> Guest62306, what is the username?
#1636 [15:21] * meep [meep@notlogged] has joined #minecrafthelp
#1637 [15:21] <Guest62306> Poseidon 166
#1638 [15:21] <meep> My minecraft is not working
#1639 [15:22] * mightyq2699 [mightyq2699@notlogged] has joined #minecrafthelp
#1640 [15:22] <CubeTheThird> Guest62306, is that with a space, or an underscore?
#1641 [15:22] <KnownAnon> I'll have to check that out. Will not using synapse 2.0 impair my razer peripherals? Or can they run fine without it?
#1642 [15:22] <meep> It stays on loading
#1643 [15:22] <Guest62306> no
#1644 [15:22] <CubeTheThird> ??> meep launcher/log
#1645 [15:22] <VoxelHead> meep: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1646 [15:22] <VoxelHead> meep: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1647 [15:22] * evanjames321 [evanjames321@notlogged] has joined #minecrafthelp
#1648 [15:22] <CubeTheThird> Guest62306, so... Poseidon166 then?
#1649 [15:22] <Guest62306> yes
#1650 [15:23] * evanjames321 [evanjames321@notlogged] has quit. (Client Quit)
#1651 [15:23] <Ryan_> When I try to play MineCraft it tells me that I have a lack of updated graphic drivers. So, I updated them, uninstalled them, re-installed them and did everything I could do to fix it but it still has the same problem.
#1652 [15:23] <CubeTheThird> Guest62306, hmm that's odd. The only thing I can recommend is email Mojang
#1653 [15:23] <CubeTheThird> ??> Guest62306 mojang/email
#1654 [15:23] <VoxelHead> Guest62306: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1655 [15:23] <VoxelHead> Guest62306: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1656 [15:23] <CubeTheThird> Ryan_, do you have a dxdiag report?
#1657 [15:24] <Ryan_> What is that?
#1658 [15:24] <meep> pasted
#1659 [15:24] <Guest62306> they dont have a phone number or suport chat
#1660 [15:24] <KnownAnon> Goodbye thank you for your help everyone.
#1661 [15:24] <mightyq2699> play minecraft
#1662 [15:24] * KnownAnon [KnownAnon@notlogged] has quit. (Quit: Web client closed)
#1663 [15:24] <meep> http://paste.ubuntu.com/9319670/
#1664 [15:24] <CubeTheThird> Guest62306, they don't have a number, and this is the closest they have to a support chat. It's also the weekend anyways
#1665 [15:25] <mightyq2699> leat me play
#1666 [15:25] <Guest62306> ok thanks
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#1668 [15:25] * Guest62306 [Guest62306@notlogged] has quit. (Quit: Web client closed)
#1669 [15:25] <CubeTheThird> meep, ok let's try a reinstall
#1670 [15:25] <CubeTheThird> ??> meep win/reinst
#1671 [15:25] <VoxelHead> meep: You may need to reinstall the locally installed files that Minecraft puts into place.
#1672 [15:25] <VoxelHead> meep: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1673 [15:25] <meep> I did
#1674 [15:25] <meep> Doesn't work
#1675 [15:25] <CubeTheThird> meep, you deleted the .minecraft folder?
#1676 [15:25] <meep> yeah
#1677 [15:26] <meep> My client usually works
#1678 [15:26] <meep> Not working today tho
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#1682 [15:26] <CubeTheThird> meep, let's update java
#1683 [15:26] <CubeTheThird> ??> meep java/1.8
#1684 [15:26] <VoxelHead> meep: You can get Java 1.8 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#1685 [15:27] <meep> k
#1686 [15:27] <CubeTheThird> meep, and get the 64 bit version while you're at it
#1687 [15:28] <meep> Why has it acted up today? and none of the other days?
#1688 [15:28] <CubeTheThird> that's a goood question
#1689 [15:28] <meep> I haven't downloaded anything since like 2months ago
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#1692 [15:29] <meep> Ah it works now. Thanks alot
#1693 [15:29] <CubeTheThird> awesome
#1694 [15:31] * mightyq2699 [mightyq2699@notlogged] has joined #minecrafthelp
#1695 [15:31] <kristen> hi, my sons account will only play the demo version. we bought in either 2012 or 13. i tried all the stuff online but stlil only get the demo version
#1696 [15:31] <meep> Client looks a a bit different ;o
#1697 [15:31] * mightyq2699 [mightyq2699@notlogged] has quit. (Client Quit)
#1698 [15:31] <CubeTheThird> kristen, what is their minecraft username (not email)
#1699 [15:31] <kristen> leb916
#1700 [15:32] <kristen> my other son is epb916 and it works fine
#1701 [15:32] * gabu [gabu@notlogged] has joined #minecrafthelp
#1702 [15:32] <CubeTheThird> kristen, that first one is a legacy account (exited before Mojang accounts existed)
#1703 [15:32] <CubeTheThird> kristen, he should be logging in with the username, not email
#1704 [15:32] <kristen> i tried to do the migrate thing..
#1705 [15:33] <CubeTheThird> it isn't migrated, that I can tell you
#1706 [15:33] <kristen> yes we logged in with the email and still get the demo version
#1707 [15:33] * billybobdiamond [billybobdiamond@notlogged] has joined #minecrafthelp
#1708 [15:33] <CubeTheThird> you're supposed to login with the username
#1709 [15:33] <kristen> let me try again
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#1711 [15:35] <billybobdiamond> When I start playing, I normally get on a potionpvp server, Kohi.us, and now, not only on that server, but when I open minecraft, if not instantly, within a few minutes it crashes with the reason: Invalid memory access of location 0x0 rip=0x7fff8a3334ce
#1712 [15:35] <CubeTheThird> billybobdiamond, copy the complete crash report onto http://paste.ubuntu.com and give the URL here
#1713 [15:35] <billybobdiamond> okay, thanks ;)
#1714 [15:36] * Snickers3570 [Snickers3570@notlogged] has joined #minecrafthelp
#1715 [15:36] <billybobdiamond> http://paste.ubuntu.com/9319823/
#1716 [15:36] <billybobdiamond> that's the pastebin link
#1717 [15:36] <CubeTheThird> billybobdiamond, does it happen without mods?
#1718 [15:37] * Snickers3570 [Snickers3570@notlogged] has quit. (Client Quit)
#1719 [15:37] <billybobdiamond> Haven't tried that yet
#1720 [15:37] <billybobdiamond> only have optifine installed
#1721 [15:37] <billybobdiamond> i'll check
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#1723 [15:37] <kristen> it keeps saying sorry the user name and password is incorrect. i just reset the passwork so i know its correct
#1724 [15:37] <CubeTheThird> kristen, when logging in with the username, you have to reset the password on Minecraft.net
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#1726 [15:38] <billybobdiamond> Cube, should I play on the same version as when it crashes? Same as the optifine version
#1727 [15:38] <CubeTheThird> billybobdiamond, sure...
#1728 [15:38] <billybobdiamond> Well I didn't know if it would affect anything xD
#1729 [15:38] <Snickers3570> Minecraft keeps crashing on my computer. It keeps telling me to find a manufacturer on my computer, but there is no manufacturer. I use a Windows laptop.
#1730 [15:39] <kristen> ok, trying again.. ugh thsees games!
#1731 [15:39] <CubeTheThird> Snickers3570, do you mean it's telling you to update graphics drivers?
#1732 [15:39] * bucaigi [bucaigi@notlogged] has joined #minecrafthelp
#1733 [15:39] <Snickers3570> Yes that is exactly what it is saying
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#1735 [15:39] <CubeTheThird> Snickers3570, do you have a dxdiag report?
#1736 [15:40] <Snickers3570> no I am not sure how to do hat
#1737 [15:40] * hello [hello@notlogged] has joined #minecrafthelp
#1738 [15:40] <CubeTheThird> ??> Snickers3570 win/dxdiag
#1739 [15:40] <VoxelHead> Snickers3570: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1740 [15:40] <kristen> yay! it worked!! thank so much.. i have literally been trying to get this for hours!!!
#1741 [15:41] <CubeTheThird> kristen, awesome! glad that worked
#1742 [15:41] <kristen> i really appreciate it!
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#1744 [15:42] <hello> what if an error said it could not create the java virtual machine
#1745 [15:42] <Snickers3570> CubTheThird, thank you very much it works nw.
#1746 [15:42] <Snickers3570> now*
#1747 [15:42] <CubeTheThird> oh.. ok then. That wasn't mean to fix it but good
#1748 [15:42] * bobsspiningpowerofjustice [bobsspiningpowerofjustice@notlogged] has joined #minecrafthelp
#1749 [15:42] <CubeTheThird> ??> hello win/java/reinst
#1750 [15:42] <VoxelHead> hello: You need to reinstall Java.
#1751 [15:42] <VoxelHead> hello: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.8
#1752 [15:42] <CubeTheThird> hello, and get the 64 bit version
#1753 [15:43] <hello> thank you
#1754 [15:44] <bobsspiningpowerofjustice> where is the minecraft
#1755 [15:44] <CubeTheThird> bobsspiningpowerofjustice, well.. it can be downloaded from Minecraft.net/download
#1756 [15:45] <bobsspiningpowerofjustice> ok i pay and download it but where is the page
#1757 [15:45] * Alex [Alex@notlogged] has joined #minecrafthelp
#1758 [15:45] <Alex> Maxis?
#1759 [15:45] <CubeTheThird> bobsspiningpowerofjustice, what page? Are you not able to open the download?
#1760 [15:45] <Maxis> Hi Alex
#1761 [15:46] <Alex> Hi maxis
#1762 [15:46] <bobsspiningpowerofjustice> no
#1763 [15:46] <Alex> I'm back
#1764 [15:46] * Alex is now known as Guest92555
#1765 [15:46] <Guest92555> :)
#1766 [15:46] <Maxis> Alex: Sorry, what was your username before?
#1767 [15:46] <Guest92555> Alex
#1768 [15:46] <CubeTheThird> bobsspiningpowerofjustice, what happens when you try opening it?
#1769 [15:46] <Guest92555> what happened?
#1770 [15:46] <CubeTheThird> that name is already registered
#1771 [15:46] <Maxis> Guest92555: Ah, what is your problem again?
#1772 [15:47] <Guest92555> Lol it's me alex
#1773 [15:47] <Guest92555> but it changed my nick
#1774 [15:47] <Guest92555> for some reson
#1775 [15:47] <Guest92555> ok brb
#1776 [15:47] <bobsspiningpowerofjustice> it say some thing and show a hart
#1777 [15:47] <CubeTheThird> Guest92555, it's because that nick is already registered
#1778 [15:47] <Maxis> Guest92555: Sorry, but I can't identify you if your nick got changed before as well
#1779 [15:47] <CubeTheThird> bobsspiningpowerofjustice, what exactly does it say?
#1780 [15:47] * Guest92555 [Guest92555@notlogged] has quit. (Client Quit)
#1781 [15:48] <Snickers3570> CubeTheThird, what do I do I thought that was it but it wasnt
#1782 [15:48] <bobsspiningpowerofjustice> i dont remember but it says the same thing in the minecraft page
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#1785 [15:50] * Piqued_Interest [Piqued_Interest@notlogged] has joined #minecrafthelp
#1786 [15:51] <Packed> i need some help ;/ my Minecraft keeps crashing all of a sudden
#1787 [15:51] <Piqued_Interest> where would be the best place to post an adventure map on this site?
#1788 [15:52] <bobsspiningpowerofjustice> we are poking some on our servers,please try again soon
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#1790 [15:53] * Snickers3570 [Snickers3570@notlogged] has quit. (Quit: Web client closed)
#1791 [15:54] <Maxis> bobsspiningpowerofjustice: Reload the page and see if it owrks
#1792 [15:54] <Maxis> works*
#1793 [15:54] <Maxis> .mcstatus
#1794 [15:54] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1795 [15:54] * Packed [Packed@notlogged] has quit. (Ping timeout: 182 seconds)
#1796 [15:54] <bobsspiningpowerofjustice> no i try it 20 times
#1797 [15:54] <bobsspiningpowerofjustice> and it dont work
#1798 [15:54] <Maxis> bobsspiningpowerofjustice: Try pressing CTRL-F5
#1799 [15:55] <bobsspiningpowerofjustice> ok i will try
#1800 [15:55] <bobsspiningpowerofjustice> bye
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#1802 [15:55] <bobsspiningpowerofjustice> have i nice day
#1803 [15:55] <CubeTheThird> Piqued_Interest, do you mean on the forums?
#1804 [15:56] * Kazuto|away is now known as Kazuto
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#1807 [15:56] <Miner_> Can somebody please help me? My minecraft keeps crashing and i have no idea why?
#1808 [15:56] * bucaigi [bucaigi@notlogged] has joined #minecrafthelp
#1809 [15:57] <CubeTheThird> Miner_, copy the crash report onto http://paste.ubuntu.com and give the URL here
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#1813 [15:58] <Miner_> CubeTheThird hod i copy the crash report?
#1814 [15:58] <hello> what do you do if your minecraft is lagging super crazy hard
#1815 [15:58] <billybobdiamond> Cube, haven't crashed yet
#1816 [15:58] <CubeTheThird> ??> Miner_ win/edit
#1817 [15:58] <VoxelHead> Miner_: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#1818 [15:58] <billybobdiamond> not using any mods
#1819 [15:58] <billybobdiamond> hmmmm.
#1820 [15:59] <billybobdiamond> no optifine makes it work xD
#1821 [15:59] <CubeTheThird> billybobdiamond, then the problem is probably optifine
#1822 [15:59] <billybobdiamond> most likely
#1823 [15:59] <CubeTheThird> hello, which version? 1.8..1 ?
#1824 [15:59] <billybobdiamond> 1.7.4
#1825 [15:59] <billybobdiamond> oh
#1826 [15:59] <billybobdiamond> him
#1827 [15:59] <billybobdiamond> nvm
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#1830 [15:59] <hello> yes using mod
#1831 [15:59] <CubeTheThird> hello, well this is my list for fps: update graphics drivers, use 64 bit java (if applicable), toggle VBOs, game graphics to fast, reduce view distance, reduce smooth lighting, disable alternate blocks, disable mipmapping, disable VSync, use a low resolution texture pack
#1832 [16:00] <hello> 1.7.10
#1833 [16:00] <CubeTheThird> hello, note that, this stuff may not apply with mods
#1834 [16:00] <CubeTheThird> wrong list then
#1835 [16:00] <CubeTheThird> hello, update graphics drivers, set game graphics to fast, reduce view distance, reduce smooth lighting, disable mipmapping and anisotropic filtering, disable VSync, use a low resolution texture pack, optifine
#1836 [16:01] <Miner_> CubeTheThird http://paste.ubuntu.com/9320092/
#1837 [16:01] * chrisma93 [chrisma93@notlogged] has joined #minecrafthelp
#1838 [16:02] <CubeTheThird> Miner_, that would be an issue on the server's end
#1839 [16:02] <Miner_> On the Multiplayer server?
#1840 [16:02] <CubeTheThird> ya
#1841 [16:02] <Miner_> Oh ok cool. Thanks!
#1842 [16:02] <chrisma93> my game spawned me in the middle of nowhere, i cant find everything I've built, how can I get it back?
#1843 [16:02] * Miner_ [Miner_@notlogged] has quit. (Quit: Web client closed)
#1844 [16:03] <CubeTheThird> chrisma93, is this after dying?
#1845 [16:03] <chrisma93> YEs
#1846 [16:03] <chrisma93> to be more precise
#1847 [16:03] <chrisma93> the game spawned me in a cave, after successfully digging me way out with bare hands, I cant find me previous things
#1848 [16:04] <CubeTheThird> chrisma93, there isn't really a method of finding that, unless you saved the coordinates of where you were
#1849 [16:04] <chrisma93>
#1850 [16:04] <CubeTheThird> chrisma93, you could explore
#1851 [16:04] <chrisma93> I've tried and tried...
#1852 [16:04] <CubeTheThird> chrisma93, there are also some 3rd party programs such as mcedit that you could use to look at the world
#1853 [16:05] <chrisma93> ok, do they work for pocket edition?
#1854 [16:06] <CubeTheThird> oh this is on pocket edition?
#1855 [16:06] <CubeTheThird> in that case I don't have any suggestions
#1856 [16:06] <chrisma93> ok well thanks anyway...
#1857 [16:07] * BlazinBurnieB [BlazinBurnieB@notlogged] has joined #minecrafthelp
#1858 [16:07] <BlazinBurnieB> downloaded PC version but cannot install...I get a Java error saying path cannot be found
#1859 [16:08] <CubeTheThird> ??> BlazinBurnieB win/java/reinst
#1860 [16:08] <VoxelHead> BlazinBurnieB: You need to reinstall Java.
#1861 [16:08] <VoxelHead> BlazinBurnieB: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.8
#1862 [16:08] <CubeTheThird> BlazinBurnieB, and get the 64 bit version
#1863 [16:08] <BlazinBurnieB> ill give it a try
#1864 [16:12] * nate__ [nate__@notlogged] has joined #minecrafthelp
#1865 [16:14] <hello> what if your minecraft game doesnt show once you press the start game button
#1866 [16:14] <CubeTheThird> ... do you mean the play button?
#1867 [16:18] <BlazinBurnieB> hey that fix seems to have worked! thanks
#1868 [16:18] <CubeTheThird> awesome
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#1882 [16:37] <jakester_06> i purchased the realm and it wont let me play it, it boots me off im on a pc can someone tell me how to fix it thnx
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#1884 [16:37] <CubeTheThird> jakester_06, does it give you some kind of message when it boots you?
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#1887 [16:38] <jakester_06> no nothing it just boots me off to the main screen but it says i can play but wont let me :/
#1888 [16:38] * Jeffdschust [Jeffdschust@notlogged] has joined #minecrafthelp
#1889 [16:38] <CubeTheThird> jakester_06, let's try getting a log
#1890 [16:38] <CubeTheThird> ??> jakester_06 launcher/open
#1891 [16:38] <VoxelHead> jakester_06: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
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#1893 [16:38] <Jeffdschust> Hello, I've been wondering if I could find some advice here...
#1894 [16:38] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#1895 [16:38] <CubeTheThird> Jeffdschust, advice for what?
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#1897 [16:39] <Jeffdschust> I'm trying to register a new Mojang account for my niece, and the site has been "updating" for days. We can't make a new account.
#1898 [16:39] <_MelonMC_> Hallo ich hab das Problem das wenn ich auf einen Server gehe minecraft lägt
#1899 [16:39] <SynchunkBot> _MelonMC_: Hier wird nur Englisch gesprochen. Falls du kein Englisch sprichst, empfehlen wir dir, einen automatischen Übersetzer (z.B. http://translate.google.com) zu verwenden
#1900 [16:39] <CubeTheThird> .mcstatus
#1901 [16:39] <ExtremeBot> [Website: 4HTTP Error 502 (±1m)][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1902 [16:39] <jakester_06> ok sorry, kinda confused go the launcher? which is where it has the button that says play correct?
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#1904 [16:39] <CubeTheThird> Jeffdschust, it has been doing that for the past couple weeks
#1905 [16:39] <Jeffdschust> no statement from Mojang? How can we get around this?
#1906 [16:40] <CubeTheThird> jakester_06, read what VoxelHead told you
#1907 [16:40] <CubeTheThird> Jeffdschust, I'm not aware of any
#1908 [16:40] <jakester_06> ok
#1909 [16:40] <jakester_06> thnx
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#1911 [16:41] <Jeffdschust> That's....a huge bummer. It's her birthday and she got a Mojang gift card to use :(
#1912 [16:41] <CubeTheThird> Jeffdschust, ya it's strange. It only seems to affect certain people and not others
#1913 [16:42] <CubeTheThird> Jeffdschust, you could perhaps try registering via mobile, or in a different location
#1914 [16:42] <Jeffdschust> tried mobile. Maybe a different email account?
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#1917 [16:42] <CubeTheThird> Jeffdschust, could try that too yes
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#1921 [16:43] <Jeffdschust> gonna give it a whirl
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#1926 [16:44] <DextorianFox> Hi i was making a forge server and when i loaded it up it said "CodeChickenCore :minimum version requierd is 1.0.3
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#1930 [16:44] <CubeTheThird> ??> DextorianFox mods
#1931 [16:44] <VoxelHead> DextorianFox: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1932 [16:44] <VoxelHead> DextorianFox: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1933 [16:44] * jakester_06 [jakester_06@notlogged] has joined #minecrafthelp
#1934 [16:45] <DextorianFox> Ok well thank you for the help bye :)
#1935 [16:45] <jakester_06> ok i tried it and its doing the same thing :/
#1936 [16:45] <CubeTheThird> ??> jakester_06 launcher/game-output
#1937 [16:45] <VoxelHead> jakester_06: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1938 [16:45] <VoxelHead> jakester_06: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1939 [16:45] <jakester_06> it saysplatform SE binary has stopped working
#1940 [16:46] <CubeTheThird> jakester_06, do what VoxelHead said please
#1941 [16:46] * Bekah [Bekah@notlogged] has joined #minecrafthelp
#1942 [16:46] <Bekah> I need help registering my son
#1943 [16:47] <Bekah> I have been trying to register since yesterday afternoon and I keep getting an error message
#1944 [16:47] <CubeTheThird> Bekah, what message?
#1945 [16:47] <jakester_06> im kinda confused tho. sorry just trying to help my son :/ i apoligize not good with this stuff
#1946 [16:47] <Bekah> it says that the system is updating
#1947 [16:47] <CubeTheThird> Bekah, ya some people have been seeing that message for the past couple weeks
#1948 [16:48] <Bekah> So is there anything that I can do? He is driving me nuts!
#1949 [16:48] * DextorianFox [DextorianFox@notlogged] has quit. (Ping timeout: 182 seconds)
#1950 [16:48] <jakester_06> bekah i hear you lol
#1951 [16:48] <Jeffdschust> Hey all, I think I figured out what's wrong. Maybe because Microsoft purchased Mojang. I made my niece into a 44-year-old instead of a 12-year-old, and BAM - registered. I think they're filtering on age but haven't put in the correct error message.
#1952 [16:48] <CubeTheThird> Bekah, I don't know of any definitive solution. Some have tried registering via mobile, or from a different location
#1953 [16:48] <Bekah> Ok thank you
#1954 [16:48] <CubeTheThird> Jeffdschust, wait.. it only gives you the message because of the age??
#1955 [16:49] <Jeffdschust> I believe so
#1956 [16:49] <CubeTheThird> Bekah, hold on a sec
#1957 [16:49] <Bekah> Oh maybe thats the problem
#1958 [16:49] <Jeffdschust> but the wrong message
#1959 [16:49] <CubeTheThird> Bekah, try registering with an older age
#1960 [16:49] <Bekah> I will try that and be back to let you know. Thank you!
#1961 [16:49] <CubeTheThird> that would explain a lot
#1962 [16:49] <jakester_06> cubethethird, you said that the last tab the last tab is switch user is that what your talking about
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#1964 [16:50] <CubeTheThird> jakester_06, uhh no. The last tab is Game Output. There should also be a tab for Launcher Log, and Profile Editor
#1965 [16:51] <jakester_06> so your saying stll on the edit profile button?
#1966 [16:51] <Bekah> Ok so that didn't work.
#1967 [16:51] <CubeTheThird> jakester_06, no, not a button. A tab. It's at the top of the window
#1968 [16:51] <CubeTheThird> Bekah, what ages have you tried?
#1969 [16:51] <Bekah> I tried his age first 11 and then mine 3???
#1970 [16:52] <Bekah> 36
#1971 [16:52] <CubeTheThird> Bekah, ok.. and try 44 ?
#1972 [16:52] <Bekah> ok brb
#1973 [16:52] <CubeTheThird> .mcstatus
#1974 [16:52] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1975 [16:52] <CubeTheThird> if that doesn't do it, it's just the website going on and off
#1976 [16:53] <jakester_06> [13:42:50] [Client thread/INFO]: Setting user: jakester_06
#1977 [16:53] <Bekah> yea that didnt work either grrr
#1978 [16:53] <CubeTheThird> jakester_06, copy the WHOLE thing onto http://paste.ubuntu.com and give the URL here
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#1980 [16:54] <jakester_06> i did but it says to register do that
#1981 [16:54] <CubeTheThird> jakester_06, you.. don't have to register to paste on the website
#1982 [16:55] <jakester_06> http://paste.ubuntu.com/9320774/
#1983 [16:55] <jakester_06> http://paste.ubuntu.com/9320774/?
#1984 [16:55] <jakester_06> is that what youmean?
#1985 [16:55] <Bekah> here is the message I am recieving
#1986 [16:55] <Bekah> Error! Sorry, we can’t set up your account at the moment. We are currently updating our system - but it shouldn’t be long
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#1988 [16:55] <CubeTheThird> jakester_06, yes. I don't see anything unusual there though. Can you do the same thing with the launcher log?
#1989 [16:56] <jakester_06> whats the launcher log lol
#1990 [16:56] <CubeTheThird> jakester_06, no that would be the game output
#1991 [16:56] <jakester_06> nvm foudn it
#1992 [16:56] <Bekah> <CubeTheThird thank you but nothing has worked
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#1994 [16:57] <CubeTheThird> Bekah, ya sorry. We don't know a definitive solution to that
#1995 [16:57] * Celloman411 [Celloman411@notlogged] has joined #minecrafthelp
#1996 [16:57] <Bekah> Thanks for all of ypour help I appreciate it
#1997 [16:57] <jakester_06> http://paste.ubuntu.com/9320790/
#1998 [16:58] <CubeTheThird> jakester_06, uhh wow. Your java is ancient. Let's fix that
#1999 [16:58] <jakester_06> ok
#2000 [16:58] <CubeTheThird> ??> jakester_06 win/java/reinst
#2001 [16:58] <VoxelHead> jakester_06: You need to reinstall Java.
#2002 [16:58] <VoxelHead> jakester_06: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.8
#2003 [16:58] <CubeTheThird> jakester_06, and get both 32 and 64 bit versions
#2004 [16:58] * Kazuto is now known as Kazuto|away
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#2006 [16:58] <jakester_06> wont that take forever?
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#2008 [16:59] <CubeTheThird> shouldn't take that long, unless you have a very slow internet connection to download them
#2009 [16:59] <jakester_06> i have to delete everything?
#2010 [16:59] <CubeTheThird> you have to uninstall all java first yes
#2011 [17:00] <jakester_06> ok ill do that first than you can tell me the next step thank you so much i appreiate your help
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#2013 [17:00] <jakester_06> theres no update>??
#2014 [17:00] <Cambozola> I'm trying to upload 1.8.1 but it's just not happening. i've downloaded the jar file and updated the EULA and nothing. Now I can't open it at all!
#2015 [17:00] <CubeTheThird> jakester_06, what do you mean?
#2016 [17:01] <CubeTheThird> Cambozola, you are trying to run the server?
#2017 [17:01] <jakester_06> becasue you know when java needs updating it says just update the new version>?
#2018 [17:01] <CubeTheThird> jakester_06, the version you have is several years old
#2019 [17:01] <Cambozola> Yes
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#2021 [17:02] <CubeTheThird> Cambozola, ok, so what happens when you try launching it?
#2022 [17:02] <jakester_06> but you cant just go to java and update it? :/
#2023 [17:02] <CubeTheThird> jakester_06, yes, but it's best to remove the ones you have first
#2024 [17:02] <Cambozola> the last message was "Can't keep up! Did the system time change, or is the server overloaded? Running 4590ms behind, skipping 91 tick(s)"
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#2026 [17:03] <ZeldaGamer49> Hi - i am trying to make a modded mc server, but the .bat file is messed up here's the error:2014-11-30 16:15:43 [SEVERE] [ForgeModLoader] Unable to launch java.util.ConcurrentModificationException at java.util.ArrayList$Itr.checkForComodification(Unknown Source) at java.util.ArrayList$Itr.remove(Unknown Source) at net.minecraft.launchwrapper.Launch.launch(Launch.java:114) at net.minecraft.launchwrapper.Launch.main(Launch.jav
#2027 [17:03] <CubeTheThird> Cambozola, ok. That means the server is running
#2028 [17:03] <CubeTheThird> ??> ZeldaGamer49 mods
#2029 [17:03] <VoxelHead> ZeldaGamer49: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2030 [17:03] <VoxelHead> ZeldaGamer49: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2031 [17:03] <Cambozola> ok, so I just have to wait longer?
#2032 [17:03] * LiteXtreme [LiteXtreme@notlogged] has joined #minecrafthelp
#2033 [17:04] <CubeTheThird> Cambozola, wait for what? I don't understand what the problem is
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#2036 [17:05] <LiteXtreme> Is there any tips on how to lower ping?
#2037 [17:05] <CubeTheThird> LiteXtreme, with a better internet connection
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#2039 [17:05] <LiteXtreme> I'm pretty sure my internet connection is exceptional.
#2040 [17:05] <Cambozola> when I open the launcher I get an @Updating minecraft' screen but the progress bar never reaches the end. It says 'done loading' then stalls
#2041 [17:06] <CubeTheThird> ??> Cambozola launcher/log
#2042 [17:06] <VoxelHead> Cambozola: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2043 [17:06] <VoxelHead> Cambozola: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#2044 [17:06] <ZeldaGamer49> i just want to do it with the forge 1.6.4 and that wont work
#2045 [17:06] <CubeTheThird> LiteXtreme, ok.. then how do you know your ping to something is low?
#2046 [17:07] <CubeTheThird> ZeldaGamer49, this chatroom does not support forge. Perhaps try asking in #minecraftforge
#2047 [17:07] <CubeTheThird> ZeldaGamer49, though that will require you register your username
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#2051 [17:08] <LiteXtreme> http://www.speedtest.net/result/3948490525.png This is my internet speed although it seems to flucate on Minecraft and nothing else...
#2052 [17:09] <CubeTheThird> LiteXtreme, you are getting network lag on a specific server?
#2053 [17:09] <LiteXtreme> Happens on all the servers
#2054 [17:09] <CubeTheThird> LiteXtreme, can you describe this lag?
#2055 [17:10] <LiteXtreme> My ping goes up by at least 50
#2056 [17:10] <LiteXtreme> and people start teleporting around me.
#2057 [17:11] <CubeTheThird> LiteXtreme, can you test on this server: mctest.ae97.net
#2058 [17:11] <LiteXtreme> What do I do on it?
#2059 [17:11] <CubeTheThird> LiteXtreme, see if you notice any lag?
#2060 [17:12] <LiteXtreme> My ping seems alright, but after I while is starts lagging.
#2061 [17:12] * jakester_06 [jakester_06@notlogged] has quit. (Quit: Web client closed)
#2062 [17:12] <LiteXtreme> 133 ping now...
#2063 [17:12] <LiteXtreme> it was at 80 now 133
#2064 [17:12] <CubeTheThird> according to?
#2065 [17:12] <LiteXtreme> my minecraft
#2066 [17:12] <LiteXtreme> like when you hover over the connection bars
#2067 [17:12] <LiteXtreme> and using CMD promt
#2068 [17:12] <LiteXtreme> prompt*
#2069 [17:13] <CubeTheThird> hmm I wonder if your router/modem is applying a QoS that's throttling your connection
#2070 [17:13] <LiteXtreme> Sometimes whenever I try and join a server it says connection throttled
#2071 [17:14] <CubeTheThird> what really? Where does it tell you this?
#2072 [17:14] <LiteXtreme> On my minecraft.
#2073 [17:14] <CubeTheThird> really? I've never seen that message before. Are you using mods?
#2074 [17:15] <LiteXtreme> It shows like the disconnection message 'Connection throttled! Please wait before reconnecting'
#2075 [17:15] <LiteXtreme> Nope
#2076 [17:15] <LiteXtreme> Vanilla minecraft
#2077 [17:15] <LiteXtreme> http://prntscr.com/5bw5lk Here's the message
#2078 [17:15] <CubeTheThird> oh... that would imply a different thing altogether
#2079 [17:15] * dunnisfun14 [dunnisfun14@notlogged] has joined #minecrafthelp
#2080 [17:16] <CubeTheThird> hmm
#2081 [17:16] <CubeTheThird> well.. I might recommend you contact your ISP see if they are throttling anything
#2082 [17:16] <dunnisfun14> im having trouble redeming my prepaid card i bought at walmart today please help thanks
#2083 [17:17] <CubeTheThird> dunnisfun14, what's the problem exactly?
#2084 [17:17] <LiteXtreme> Do you know how to fix this?
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#2086 [17:17] <CubeTheThird> LiteXtreme, no, since I don't know what's causing it. It definitely sounds like something is throttling your connection, but it's hard to say what
#2087 [17:17] <dunnisfun14> i dont know how to fix it keeps saing invalid card format
#2088 [17:18] <CubeTheThird> dunnisfun14, try using a different web browser, firstly
#2089 [17:18] <LiteXtreme> Oh ok, i'll do some research
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#2092 [17:23] <dunnisfun14> thank you got it
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#2094 [17:24] <CubeTheThird> oh good
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#2110 [17:35] <jakester_06> thank you so much for helping me
#2111 [17:36] <CubeTheThird> does it work now?
#2112 [17:36] <jakester_06> yeah it does
#2113 [17:36] <miner49er11> what is the easiest or best way to get a five nights at freddys texture pack and map
#2114 [17:36] <jakester_06> how do you get to go on more realms
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#2117 [17:38] <jakester_06> how can you play realms with other users?
#2118 [17:39] <miner49er11> has anyone got five nights at freddys map or texture pack
#2119 [17:39] <CubeTheThird> jakester_06, do you own this realm?
#2120 [17:39] <CubeTheThird> miner49er11, google search?
#2121 [17:40] <jakester_06> no i dont own any i just bought it its blank when i go :/
#2122 [17:40] <CubeTheThird> jakester_06, you either need to get invited to one, or buy one
#2123 [17:40] <CubeTheThird> jakester_06, if you're looking for multiplayer though, I'd recommend you find some servers
#2124 [17:41] <jakester_06> do you have any??
#2125 [17:41] * Tanah33 [Tanah33@notlogged] has joined #minecrafthelp
#2126 [17:42] <CubeTheThird> ??> jakester_06 mp/servers
#2127 [17:42] <VoxelHead> jakester_06: There currently is no master list of all Multiplayer servers. Fan-made indexes include http://minestatus.net/ - http://www.mcserverlist.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#2128 [17:42] * giovagoten [giovagoten@notlogged] has joined #minecrafthelp
#2129 [17:42] <VoxelHead> jakester_06: The MC forums' list can be found at http://www.minecraftforum.net/forum/31-servers/ . Also, try #smp, although it is not too active anymore.
#2130 [17:42] <miner49er11> are there servers that have 5 nights at freddys
#2131 [17:42] * giovagoten [giovagoten@notlogged] has quit. (Client Quit)
#2132 [17:42] <CubeTheThird> miner49er11, potentially
#2133 [17:42] <CubeTheThird> miner49er11, please keep in mind that this chatroom is for tech support
#2134 [17:42] <jakester_06> im taking that as a no
#2135 [17:42] <jakester_06> thanks for the helpagain
#2136 [17:43] * jakester_06 [jakester_06@notlogged] has quit. (Quit: Web client closed)
#2137 [17:43] <miner49er11> are there servers that have FNAF
#2138 [17:43] <Tanah33> I need help finding my account.
#2139 [17:43] <miner49er11> where is the chat room for what i need
#2140 [17:43] * Cambozola [Cambozola@notlogged] has quit. (Quit: Web client closed)
#2141 [17:44] <miner49er11> cant help me or just dont want to
#2142 [17:44] <CubeTheThird> miner49er11, you can try #minecraft for general chat
#2143 [17:44] <Tanah33> How do I get my account back?
#2144 [17:44] <CubeTheThird> Tanah33, I take it you don't know the email for it?
#2145 [17:45] <Tanah33> I know my email and password, I was stuck in demo mode for a little while and now it's just completely gone.
#2146 [17:45] <CubeTheThird> Tanah33, do you know your minecraft username?
#2147 [17:45] <Tanah33> Yes, its Tanah33 lol
#2148 [17:46] <CubeTheThird> Tanah33, are you able to login to account.mojang.com/me
#2149 [17:46] * Bert4699 [Bert4699@notlogged] has joined #minecrafthelp
#2150 [17:46] <Tanah33> Nope.
#2151 [17:47] <CubeTheThird> Tanah33, can you test ALL of your emails here: http://www.minecraft.net/retrievename
#2152 [17:47] <Tanah33> I've also done that.
#2153 [17:47] <CubeTheThird> Tanah33, so you have the email associated with your username?
#2154 [17:47] * dylan [dylan@notlogged] has quit. (Quit: Web client closed)
#2155 [17:47] <Tanah33> Yes
#2156 [17:48] <CubeTheThird> Tanah33, have you tried resetting your password?
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#2159 [17:48] <Tanah33> Yes, I've tried everything I could possibly think of
#2160 [17:48] <CubeTheThird> Tanah33, then all I can recommend is that you email Mojang
#2161 [17:48] <CubeTheThird> ??> Tanah33 mojang/email
#2162 [17:48] <VoxelHead> Tanah33: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2163 [17:48] <VoxelHead> Tanah33: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2164 [17:49] <Tanah33> Alright. Thank you.
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#2173 [17:53] <lhaberman> i need help
#2174 [17:53] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2175 [17:53] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2176 [17:53] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2177 [17:53] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2178 [17:54] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2179 [17:54] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2180 [17:54] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2181 [17:54] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2182 [17:54] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2183 [17:54] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2184 [17:54] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2185 [17:54] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2186 [17:54] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2187 [17:55] <gabriel> quero jogar
#2188 [17:55] <SynchunkBot> gabriel: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como http://translate.google.com/
#2189 [17:55] * cin- [cin-@notlogged] has quit. (Ping timeout: 198 seconds)
#2190 [17:55] <gabriel> nao sei fala em ingles
#2191 [17:56] <gabriel> mi aju8da
#2192 [17:56] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2193 [17:56] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2194 [17:56] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2195 [17:56] <lhaberman> Everyone! Join 162.245.2.25 for free staff!
#2196 [17:56] <Extreme> !kickban lhaberman
#2197 [17:56] * Espercorn kicked lhaberman from #minecrafthelp (Reason: haberman :(Extreme) No reason given)
#2198 [17:56] <gabriel> quero jogar minecraft mais nao da
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#2200 [18:00] <mjfsg> bomba
#2201 [18:00] <mjfsg> iugewqs,m ghhfhftfrddr
#2202 [18:00] <CubeTheThird> mjfsg, do you need help with something?
#2203 [18:00] <Pangea> mjfsg, what do you need?
#2204 [18:02] <mjfsg> mode/minecraft8765555
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#2209 [18:06] <Max_> Hi. My son has an Xbox One and wants to play Hunger Games in Mine Craft. Can anyone help Me?
#2210 [18:07] * SladeSands [SladeSands@notlogged] has joined #minecrafthelp
#2211 [18:08] <SladeSands> We are having issues buying the game
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#2216 [18:12] <zanchridii> Hi.... I need help... I dont know who to talk to for just The mojang staff...
#2217 [18:13] <Pangea> Max__, I'm not sure if you can on Xbox
#2218 [18:13] <Pangea> SladeSands, how exactly?
#2219 [18:13] <Maxis> zanchridii, what do you need help with?
#2220 [18:14] <SladeSands> my father in law is trying to buy the game and everything on his end is right. I have double checked it. the system keeps saying that it can't process the payment at this time try again later. we keep trying and it keeps denying us. he is not a patient man and will give up if I can't resolve this issue.
#2221 [18:14] <Pangea> SladeSands, what browser is he using?
#2222 [18:15] <SladeSands> chrome. is that an issue
#2223 [18:16] <Pangea> SladeSands, you can either try; again later, or emailing mojang
#2224 [18:16] <Pangea> if you want to email them;
#2225 [18:16] <Pangea> ??> SladeSands mojang/email
#2226 [18:16] <VoxelHead> SladeSands: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2227 [18:16] <VoxelHead> SladeSands: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#2230 [18:17] <SladeSands> k. is this something that commonly happens. the system not taking a payment.
#2231 [18:18] <Pangea> somewhat
#2232 [18:18] <Maxis> SladeSands: He could also try another payment method, or get a prepaid card from a store, if you want some other options
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#2235 [18:19] <SladeSands> he is going to try PayPal instead of a credit card
#2236 [18:19] <SladeSands> he is going to try PayPal instead of a credit card
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#2253 [18:34] <zanchridii> Hi recently paid for, "Games Against Ebola", and I didn't receive a code link for the games? I didn't know who to come to for it....
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#2255 [18:34] <Maxis> zanchridii: Contact Humble Bundle support, we cannot help you
#2256 [18:34] <zanchridii> Ok thanks
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#2264 [18:42] <optimusprimeus> hi, when i hit play on the launcher it acts starts launching minecraft then after the launcher closes minecraft never shows up
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#2266 [18:44] * ``nomohomo is now known as Clefable
#2267 [18:46] <optimusprimeus> hi, when i hit play on the launcher it acts starts launching minecraft then after the launcher closes minecraft never shows up, can someone help me fix it?
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#2271 [18:52] <Pangea> optimusprimeus, can you edit your minecraft profile so the launcher stays open?
#2272 [18:52] <optimusprimeus> yes
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#2274 [18:52] <optimusprimeus> wait
#2275 [18:52] <optimusprimeus> how
#2276 [18:53] <optimusprimeus> im terrible with javascript
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#2281 [18:54] <optimusprimeus> okay i did it
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#2283 [18:56] <optimusprimeus> heres what came up
#2284 [18:56] <optimusprimeus> [18:53:56] [main/INFO] [LaunchWrapper]: Loading tweak class name com.mumfrey.liteloader.launch.LiteLoaderTweaker [18:53:56] [main/INFO] [LaunchWrapper]: Using primary tweak class name com.mumfrey.liteloader.launch.LiteLoaderTweaker [18:53:56] [main/INFO] [LaunchWrapper]: Loading tweak class name cpw.mods.fml.common.launcher.FMLTweaker [18:53:56] [main/INFO] [LaunchWrapper]: Calling tweak class com.mumfrey.liteloader.launch.LiteLoa
#2285 [18:57] * EndermenRuler19943 [EndermenRuler19943@notlogged] has joined #minecrafthelp
#2286 [18:59] <EndermenRuler19943> how do I get the things at the bottom of your post?
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#2288 [19:00] <Pangea> EndermenRuler19943, what post?
#2289 [19:00] <Pangea> optimusprimeus, I'm sorry but we can't help you with modded minecraft
#2290 [19:01] <Pangea> you might want to go to #notenoughmods or #minecraftforge for help with mods
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#2292 [19:01] <rye> trying to create a mojang account for the past 2 hours and continue to get same error message about system is updating
#2293 [19:02] <Pangea> rye, you can try later or try emailing mojang about it
#2294 [19:02] <Pangea> ??> rye mojang/email
#2295 [19:02] <VoxelHead> rye: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2296 [19:02] <VoxelHead> rye: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#2304 [19:06] <EndermenRuler19943> how do I get the banner things at the bottom of the posts?
#2305 [19:07] <Maxis> EndermenRuler19943: If you are taling about the Minecraft forum, add a signature in your profile options
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#2307 [19:08] <EndermenRuler19943> well that was easy thx
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#2312 [19:14] <Fonz> I am having a problem with minecraft screen flickering in spots, its not my whole screen just minecraft I am running ver. 1.8.1 on windows 8. my nvidia drivers are up to date
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#2315 [19:17] <Maxis> Fonz, do you have a link to a DxDiag report?
#2316 [19:17] <Yashida> I am having trouble opening minecraft. I did not have this problem until I tried to install a texture pack and now it won't open or anything
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#2319 [19:18] <Fonz> not super compter savey how do I do thast
#2320 [19:18] * maxim_ [maxim_@notlogged] has joined #minecrafthelp
#2321 [19:18] <Maxis> ??> Fonz win/dxdiag
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#2323 [19:18] <VoxelHead> Fonz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2324 [19:18] <liltimmyd> does minecraft plan on doing cross platform any time soon?
#2325 [19:19] <Pangea> liltimmyd, cross platform? what do you mean
#2326 [19:19] <liltimmyd> can a pc user play with an xbox user
#2327 [19:19] <Pangea> Yashida, do you know how to navigate to your .minecraft folder?
#2328 [19:20] <liltimmyd> on xbox 360?
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#2330 [19:20] <Yashida> I am on windows 8 and when I tried to get to it it says it can't find it
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#2333 [19:22] <Maxis> ??> Yashida launcher/.minecraft
#2334 [19:22] <VoxelHead> Yashida: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#2335 [19:22] <Eric_> I have a link https://gist.github.com/anonymous/10c014f2855c43b855c6
#2336 [19:22] <SynchunkBot> Eric_: Vi kan kun snakke Englesk her. Du kan, hvis du oensker, at brug en oversaetter, som http://translate.google.com/
#2337 [19:22] <Eric_> and need help how to fix it
#2338 [19:22] <Maxis> Eric_: Err, ignore that from SynchunkBot, hold on
#2339 [19:22] <Yashida> ok. I got to it. What now?
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#2341 [19:23] <Pangea> ??> Eric_ gpu/intel/ig4
#2342 [19:23] <VoxelHead> Eric_: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#2343 [19:23] <VoxelHead> Eric_: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#2344 [19:23] <Maxis> Eric_: There are no drivers available for your graphics chipset for your operating system, downgrade to Windows 7 or use another computer
#2345 [19:24] <Kamran> ??> Eric_ gpu/intel/ig4
#2346 [19:24] <VoxelHead> Eric_: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#2347 [19:24] <Eric_> OK 1.7.2 works?
#2348 [19:24] <VoxelHead> Eric_: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#2349 [19:24] <Pangea> Eric_, it should
#2350 [19:24] <Eric_> OK. Thanks
#2351 [19:24] <Fonz> ok I have it now https://gist.github.com/anonymous/21b14cf342feaed99542
#2352 [19:24] <Kamran> ??> Eric_ gpu/nvidia/gt720m
#2353 [19:24] <Kamran> ??> /gpu/index
#2354 [19:25] <Pangea> Kamran, could you please not play with that
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#2356 [19:25] <Kamran> But why?
#2357 [19:25] <Eric_> actually how to get the old version 1.7.2?
#2358 [19:25] <Pangea> ??> Eric_ launcher/change-version
#2359 [19:25] <VoxelHead> Eric_: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2360 [19:25] <Maxis> Kamran: If you don't know how to use it, it can spam the chat very quickly and confuse people
#2361 [19:25] <Eric_> Ok. Thanks
#2362 [19:25] <Kamran> How do I use it then?
#2363 [19:25] <Yashida> I have it fixed. thank you for all of your help
#2364 [19:26] <Pangea> Kamran, that's not for looking up graphics cards
#2365 [19:26] <Kamran> That's not what I'm using it for Pangea
#2366 [19:26] <Maxis> Fonz: One moment
#2367 [19:26] <Pangea> Kamran, what are you trying to do with it
#2368 [19:26] <Fonz> ok
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#2371 [19:28] <Kamran> How do I use it via private message so I don't spam the chat
#2372 [19:28] <Maxis> Fonz: Download and install https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24348&lang=eng&ProdId=3720 (First link, .exe), try running it. If it still does not work then restart your computer and try again. If it still has issues, come back here.
#2373 [19:28] <Maxis> Run it and install* rather
#2374 [19:28] <Fonz> ok
#2375 [19:29] <Pangea> Kamran, what are you trying to do with it?..
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#2377 [19:30] <Kamran> trying to figure out how to use it
#2378 [19:31] <Pangea> Kamran, why do you want to use it
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#2391 [19:36] <RobsonLynnCosta> I can not play minecraft. I have Windows 8.1 Pro 32-bit. Every time I try to connect in the game an error message telling me to update my video card, it is already updated to the latest version and the error continues. I know it's not a problem on the board because before when I used Windows 7 Ultimate the game ran perfectly. I need help! Email: robsonlynncosta@outlook.com DxDiag: https://gist.github.com/anonymous/3a5c2ffd8725a4c86590
#2392 [19:37] <CubeTheThird> RobsonLynnCosta, windows 8 does not support your video card
#2393 [19:37] <RobsonLynnCosta> RobsonLynnCosta, windows 8 does not support your video card
#2394 [19:37] <RobsonLynnCosta> what?
#2395 [19:38] <RobsonLynnCosta> Yes support! He only error in minecraft!
#2396 [19:38] <Pangea> The only error?
#2397 [19:38] <CubeTheThird> RobsonLynnCosta, intel dropped support for it on windows 7. There are no windows 8 drivers for it
#2398 [19:38] * lucas209 [lucas209@notlogged] has joined #minecrafthelp
#2399 [19:39] <RobsonLynnCosta> Yes is the only error.
#2400 [19:39] <Maxis> RobsonLynnCosta: It uses a generic driver for Windows 8 since it doesn't have an actual driver, which means you won't get good performance and Minecraft will not run
#2401 [19:39] <CubeTheThird> RobsonLynnCosta, many games use directX, which is by microsoft. For that reason, microsoft will have better support for these. Minecraft uses OpenGL, which if microsoft does not support as well, requires drivers
#2402 [19:40] <CubeTheThird> RobsonLynnCosta, there are no drivers for windows 8
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#2404 [19:42] <RobsonLynnCosta> So to say that the minecraft is impossible to run on Windows 8.1?
#2405 [19:42] <Maxis> RobsonLynnCosta, no, it runs on computers that have current graphics card drivers for Windows 8.1, and yours does not
#2406 [19:43] <CubeTheThird> RobsonLynnCosta, you will either have to downgrade to windows 7, or use a different computer. If that is a desktop computer, you could also buy a new graphics card
#2407 [19:43] <Maxis> Notebook PC, downgrade or different computer
#2408 [19:44] <Maxis> RobsonLynnCosta, you could try running Minecraft 1.7.2 or lower, but future versions will not support your system as it is right now
#2409 [19:44] <RobsonLynnCosta> Thank you for your help
#2410 [19:45] <RobsonLynnCosta> Maxis notebook
#2411 [19:47] <RobsonLynnCosta> He bug in all versions.
#2412 [19:47] * nathanze [nathanze@notlogged] has joined #minecrafthelp
#2413 [19:47] <nathanze> hi can someone help me with minecraft
#2414 [19:47] <nathanze> its crashing
#2415 [19:48] <nathanze> and i was wondering if someone could help
#2416 [19:48] <CubeTheThird> nathanze, copy the crash report onto http://paste.ubuntu.com and give the URL here
#2417 [19:48] <nathanze> its about os x yosemite 10.10.2 beta
#2418 [19:48] <RobsonLynnCosta> What do I do with it?
#2419 [19:48] <CubeTheThird> RobsonLynnCosta, again, either downgrade windows, or use a different computer
#2420 [19:48] <nathanze> are you aware about anything with os x yosemite 10.10.2 beta?
#2421 [19:48] * Dman_473 [Dman_473@notlogged] has joined #minecrafthelp
#2422 [19:48] <CubeTheThird> nathanze, if the game isn't working on a beta OS there isn't anything we can do for that
#2423 [19:48] * supercharged12356 [supercharged12356@notlogged] has joined #minecrafthelp
#2424 [19:49] <CubeTheThird> nathanze, I can however look at the crash report
#2425 [19:49] <nathanze> ill give you the crash report as when updated to 10.10.2 and when they release the full version, it could be like this for everyone
#2426 [19:49] <nathanze> as i know they have changed some stuff to do with trackpad tracking speeds
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#2428 [19:50] <supercharged12356> i can not open mindcraft on my samsung chrome note book can someone help
#2429 [19:50] <CubeTheThird> supercharged12356, minecraft is not supported on chromebooks
#2430 [19:50] <nathanze> http://paste.ubuntu.com/9322679/
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#2433 [19:50] <nathanze> this is what happens on all computers once 10.10.2 is installed
#2434 [19:50] <nathanze> http://paste.ubuntu.com/9322679/
#2435 [19:51] <CubeTheThird> nathanze, ya that's an issue with it's graphics drivers. Nothing we can do for that
#2436 [19:51] <RobsonLynnCosta> https://gist.github.com/anonymous/3a5c2ffd8725a4c86590
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#2438 [19:51] <supercharged12356> will it ever be? or do i need to get my $ dack
#2439 [19:51] <piganha> I need a help. I cannot play minecraft because my video graphics. email: pedrosaueressig@gmail.com DxDiag: https://gist.github.com/anonymous/64c816c059f63ac6bacb
#2440 [19:52] <CubeTheThird> supercharged12356, chromebooks can't run most games. It's not something they can add support for
#2441 [19:52] <CubeTheThird> supercharged12356, and you can't get your money back for that, because it says so in the system requirements
#2442 [19:52] * reginaudo [reginaudo@notlogged] has quit. (Ping timeout: 182 seconds)
#2443 [19:52] <nathanze> and if they release the next system with these new drivers, will majang update the game to work with the new drivers?
#2444 [19:52] <CubeTheThird> supercharged12356, you can however use the account on any computer
#2445 [19:52] <nathanze> ^^^
#2446 [19:52] <CubeTheThird> nathanze, the issue has nothing to do with the game
#2447 [19:52] * RikAway [RikAway@notlogged] has quit. (Ping timeout: 189 seconds)
#2448 [19:52] <nathanze> Yes i know that
#2449 [19:52] <CubeTheThird> piganha, one moment
#2450 [19:52] <CubeTheThird> nathanze, Mojang doesn't need to release anything for an update to fix it
#2451 [19:52] <RobsonLynnCosta> Bye ToT
#2452 [19:53] <nathanze> but I'm saying, if apple releases the full version of the operating system with these new drivers
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#2454 [19:53] <nathanze> what will happen to minecraft running on mac
#2455 [19:53] <CubeTheThird> nathanze, if so then the game should work
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#2457 [19:53] <CubeTheThird> piganha, download and install https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=18228
#2458 [19:54] <nathanze> no I'm saying if apple is using a new driver and that is why it won't run, will mojang release an update to work on the new drivers
#2459 [19:54] <CubeTheThird> nathanze, I don't think you're understanding what I mean. The drivers apple released do not fully support the functionality required for the game to run. When apple fixes the drivers, the game will run
#2460 [19:55] <CubeTheThird> nathanze, I'm sorry if there's confusion
#2461 [19:55] <nathanze> what if apple redesigned their drivers?
#2462 [19:55] <nathanze> thats why it won't run
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#2464 [19:55] <nathanze> and they release the full version of the operating system with these new drivers
#2465 [19:56] <CubeTheThird> nathanze, that wouldn't make any sense. That's not how drivers work
#2466 [19:56] <nathanze> then once the full version is released will mojang update the game to support apples new drivers
#2467 [19:56] <CubeTheThird> nathanze, the drivers need to have proper OpenGL support, which is a graphics standard. If apple were to deviate from this standard, basically no games would work
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#2469 [19:57] * nathanze_ [nathanze_@notlogged] has joined #minecrafthelp
#2470 [19:57] <nathanze_> hi im back
#2471 [19:57] <nathanze_> soz somethign happened
#2472 [19:58] * BerryGoodz [BerryGoodz@notlogged] has joined #minecrafthelp
#2473 [19:58] <nathanze_> so is it because OpenGL is not runnign
#2474 [19:58] <nathanze_> so if i find a way to forcefully run it, maybe a terminal script or something, the game would run?
#2475 [19:58] <BerryGoodz> when i run minecraft, there is an error saying "Couldn't unpack natives!"
#2476 [19:58] * RikSolo [RikSolo@notlogged] has joined #minecrafthelp
#2477 [19:59] <CubeTheThird> nathanze_, it would not. Apple's drivers are broken (and I can assure you they didn't just invent a new standard). Wait for an update from them
#2478 [19:59] * nathanze [nathanze@notlogged] has quit. (Ping timeout: 182 seconds)
#2479 [19:59] <CubeTheThird> BerryGoodz, copy the complete error log onto http://paste.ubuntu.com and give the URL here
#2480 [19:59] <nathanze_> ok
#2481 [19:59] * piganha [piganha@notlogged] has quit. (Ping timeout: 182 seconds)
#2482 [19:59] <nathanze_> well ill tell u what happenes with beta
#2483 [19:59] <nathanze_> 2
#2484 [19:59] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 198 seconds)
#2485 [19:59] <nathanze_> i reported it to them via feedback assistant
#2486 [19:59] <nathanze_> is that a good thing?
#2487 [19:59] <CubeTheThird> yes
#2488 [20:00] <BerryGoodz> ok wait some minutes please
#2489 [20:00] <CubeTheThird> BerryGoodz, take your time
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#2494 [20:06] <BerryGoodz> http://paste.ubuntu.com/9322785/
#2495 [20:07] <CubeTheThird> BerryGoodz, what anti-virus and firewall software are you using?:
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#2504 [20:13] <solthedog> Im trying to log into a server but its just making my player unable to move and this comes up: Too many packets (extreme lag?)
#2505 [20:14] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#2506 [20:14] <CubeTheThird> solthedog, where does it say this?
#2507 [20:14] <solthedog> tWhen my player is unable to move, after about 30 sec. it shows this message on the dirt backgrounf for minecraft
#2508 [20:15] <CubeTheThird> solthedog, does this happen on any server?
#2509 [20:15] <BerryGoodz> i use kaspersky internet security software
#2510 [20:15] * mini [mini@notlogged] has quit. (Quit: Web client closed)
#2511 [20:15] <CubeTheThird> ??> BerryGoodz av/kaspersky
#2512 [20:15] <VoxelHead> BerryGoodz: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#2513 [20:15] <solthedog> well i only tried on biocraft, which I can usuall get on, because I was meeting my friend there
#2514 [20:16] <solthedog> tI tried on 2 different computers
#2515 [20:16] <CubeTheThird> solthedog, can you test out another server ( mctest.ae97.net perhaps) ?
#2516 [20:16] <solthedog> tok ill try one second
#2517 [20:17] * Piggles [Piggles@notlogged] has joined #minecrafthelp
#2518 [20:18] <solthedog> I tried on 2 other servers: on phanaticmc it worked fine and on skyblock.net, I just immediately got logg out of minecraft
#2519 [20:18] * Casskemp [Casskemp@notlogged] has joined #minecrafthelp
#2520 [20:18] <CubeTheThird> solthedog, like, did it crash, or give you the same message?
#2521 [20:19] <solthedog> tfor skyblock.net it crashed
#2522 [20:19] <solthedog> t*for
#2523 [20:19] <CubeTheThird> solthedog, it gave you a crash report?
#2524 [20:19] <solthedog> well it gave me a notification like: This application quit unexpectedly...
#2525 [20:20] <CubeTheThird> solthedog, wait you mean the whole game and launcher quit?
#2526 [20:20] <solthedog> Yeah but when the notification appeared, it brought up the launcher again
#2527 [20:21] <CubeTheThird> ??> solthedog launcher/game-output
#2528 [20:21] <VoxelHead> solthedog: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2529 [20:21] <VoxelHead> solthedog: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#2530 [20:21] <Casskemp> https://gist.github.com/anonymous/da290d47b47797606190, Havig problems with pixal accelleration using Windows 8.1 64 bit with Mobile intel 4 series express chipset family. Any ideas? I couldn't find any driver updates for wnidows 8, just vista and 7.
#2531 [20:21] * bunnye8 [bunnye8@notlogged] has joined #minecrafthelp
#2532 [20:22] <CubeTheThird> Casskemp, windows 8 does not support intel 4 series
#2533 [20:22] <CubeTheThird> Casskemp, support for it was dropped at 7
#2534 [20:22] <solthedog> Before I fix that problem, can I figure out whats goin on with the Too many packets(extreme lag?)
#2535 [20:22] <Casskemp> blah, so I have to upgrade the dumb graphics card?
#2536 [20:23] <CubeTheThird> solthedog, I've honestly never seen that message before, and don't know how to diagnose the cause. It could however be related to what is in your log
#2537 [20:23] <CubeTheThird> Casskemp, that depends. Is that a laptop or desktop computer?
#2538 [20:23] <Casskemp> Laptop, Gateway MC7801 series
#2539 [20:23] <solthedog> let me look it up on the internet and see if i find anyone with a similar issu
#2540 [20:24] * BerryGoodz_ [BerryGoodz_@notlogged] has joined #minecrafthelp
#2541 [20:24] <CubeTheThird> Casskemp, then your options are to either downgrade to windows 7 (or use linux), or use a different computer
#2542 [20:24] <CubeTheThird> Casskemp, it's nearly impossible to add a graphics card to a laptop
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#2546 [20:26] <Casskemp> Well I aready changed out the hard drive added memory and upgraded windows 3 times.
#2547 [20:26] <CubeTheThird> Casskemp, ... 3 times? Dayum. Seems to me it would have been cheaper to get a new computer. Good luck with replacing graphics card
#2548 [20:27] <BerryGoodz> I am using McAfee security sorry
#2549 [20:27] <solthedog> Other people are also having the same problem, but what I dont understand is that I tried on 2 computers and it wont work
#2550 [20:27] <CubeTheThird> BerryGoodz, ew... did you pay for that?
#2551 [20:27] <BerryGoodz> no
#2552 [20:27] <Maxis> McAfee and Norton = Scams
#2553 [20:27] <Maxis> At least for personal, home licenses
#2554 [20:27] <CubeTheThird> BerryGoodz, I recommend you remove it and use something like avast instaed
#2555 [20:28] <CubeTheThird> ??> BerryGoodz av/mcafee/uninstall
#2556 [20:28] <VoxelHead> BerryGoodz: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2557 [20:28] <BerryGoodz> so removing the firewall will solve my problem?
#2558 [20:28] * Julian12345 [Julian12345@notlogged] has joined #minecrafthelp
#2559 [20:28] <Casskemp> If I wanted a cheap crappy computer that runs way slower then yeah
#2560 [20:28] <CubeTheThird> BerryGoodz, very likely. Something is blocking the downloads, and mcafee is crap
#2561 [20:29] <Julian12345> Hello. I recently purchased a minecraft account card for a friend and when she redeemed it, the code was already used. What can we do?
#2562 [20:29] * Nick [Nick@notlogged] has joined #minecrafthelp
#2563 [20:29] <CubeTheThird> Casskemp, all I'm saying is your computer was not designed for windows 8, and support for the hardware on it is being dropped
#2564 [20:29] * Nick is now known as Guest93270
#2565 [20:29] <CubeTheThird> Julian12345, where did you get the card?
#2566 [20:29] <Julian12345> Gamestop
#2567 [20:30] <solthedog> Does anyone know what to do with this message: Too many packets(extreme lag?) other people have had the same problems
#2568 [20:30] <CubeTheThird> Julian12345, you'll have to contact Mojang
#2569 [20:30] <Casskemp> Well thanks anyway
#2570 [20:30] <CubeTheThird> ??> Julian12345 account/send-email
#2571 [20:30] <VoxelHead> Julian12345: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2572 [20:30] <Guest93270> hi, my game keeps crashing whenever I interact with a mob on the server im on
#2573 [20:30] <Julian12345> Thank you very much
#2574 [20:31] <CubeTheThird> solthedog, could be an issue on the server
#2575 [20:31] <CubeTheThird> Guest93270, that's likely an issue on the server's end
#2576 [20:31] <Guest93270> alright lemme try a different server and Ill tell you if it happens BRB
#2577 [20:32] <solthedog> Other people were logging in just fine tough which is rather strange to me, and what really surprises me is that I tried on 2 computers and it wont work
#2578 [20:32] <CubeTheThird> solthedog, it could equally be an issue with your network, else with your character on the server
#2579 [20:33] <solthedog> any advice?
#2580 [20:34] <CubeTheThird> solthedog, well let's look at your log. It might reveal useful info
#2581 [20:34] <solthedog> alright
#2582 [20:34] <solthedog> tSo when that happens to me, what should I do because unlike skyblock.net it doesent crash
#2583 [20:34] <solthedog> *So
#2584 [20:35] <webrosc> .mcping skyblock.net
#2585 [20:35] <ExtremeBot> webrosc: 31.220.14.20:25565 is up! There are currently 273 out of 500 players, running Spigot 1.7.10 (5); with a latency of 0.483s and an MOTD of "09Skyblock".
#2586 [20:35] <CubeTheThird> I'd like to see the log before making recommendations
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#2589 [20:36] <solthedog> tmy issue is with the server biocraft .co
#2590 [20:36] <solthedog> t*my
#2591 [20:36] <solthedog> *my
#2592 [20:36] <CubeTheThird> .mcping biocraft.co
#2593 [20:37] <ExtremeBot> CubeTheThird: 31.220.14.61:25565 is up! There are currently 339 out of 1000 players, running 1.8 (47); with a latency of 0.387s and an MOTD of "07@--(05===========>03Biocraft05<===========07)--@ 00Events Saturday and Sunday!".
#2594 [20:37] <Maxis> lol
#2595 [20:38] <solthedog> one second
#2596 [20:38] * BerryGoodz [BerryGoodz@notlogged] has quit. (Ping timeout: 182 seconds)
#2597 [20:38] <CubeTheThird> take your time
#2598 [20:38] <webrosc> hmm... 1 is 1.7.10, other is 1.8, are you changing version to match each server ?
#2599 [20:39] <CubeTheThird> good question
#2600 [20:39] <Kamran> .mcping omegarealm.com
#2601 [20:39] <ExtremeBot> Kamran: 104.128.235.96:25565 is up! There are currently 460 out of 1000 players, running 1.8 (47); with a latency of 0.295s and an MOTD of "07Omega Realm 03| §AMinecraft Gametypes 08New donation kits @ 11shop.omegarealm.com".
#2602 [20:39] * IronQuack [IronQuack@notlogged] has quit. (Ping timeout: 182 seconds)
#2603 [20:39] <solthedog> nevermind thx for the help byee
#2604 [20:39] * solthedog [solthedog@notlogged] has quit. (Quit: Web client closed)
#2605 [20:39] <webrosc> ...
#2606 [20:40] * Piggles [Piggles@notlogged] has quit. (Ping timeout: 186 seconds)
#2607 [20:40] <Maxis> Wow
#2608 [20:40] <CubeTheThird> O.o
#2609 [20:40] * Kien [Kien@notlogged] has joined #minecrafthelp
#2610 [20:40] <Kamran> Wow what?
#2611 [20:40] <Maxis> Seems as if he didn't want you to see his logs
#2612 [20:40] <Kien> Is this the place to ask for help with a mc mod like pixelmon?
#2613 [20:40] <CubeTheThird> nope
#2614 [20:40] * deathspawn [deathspawn@notlogged] has quit. (Ping timeout: 189 seconds)
#2615 [20:40] <webrosc> or someone was making a stupid mistake and didn't want to admit it?
#2616 [20:41] <Kien> Can someone redirect me to a channel that can help me with my problem?
#2617 [20:41] <Maxis> perhaps
#2618 [20:41] <CubeTheThird> Kien, I don't know of a chatroom for specific mods
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#2621 [20:42] <Kien> Sorry bout that. Internet derped.
#2622 [20:42] <Kien> I saw a message before the crash. Could you repeat it please?
#2623 [20:42] <Pangea> #notenoughmods or #minecraftforge might help
#2624 [20:42] <Pangea> probably #notenoughmods actually
#2625 [20:43] <Kien> Thanks
#2626 [20:43] <Kien> It's through technic launcher so I'll try them.
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#2636 [20:52] <Kien> Welp. I still haven't recieved any help from those channels.
#2637 [20:52] <BerryGoodz> ok i removed the mcafee but it still has the same error
#2638 [20:52] <CubeTheThird> we don't support mods here. You'd be better off checking the forums
#2639 [20:52] <CubeTheThird> BerryGoodz, you rebooted too?
#2640 [20:52] <BerryGoodz> yes
#2641 [20:52] <CubeTheThird> ??> BerryGoodz tools/hjt
#2642 [20:52] <VoxelHead> BerryGoodz: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2643 [20:52] <VoxelHead> BerryGoodz: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2644 [20:53] * BerryGoodz_ [BerryGoodz_@notlogged] has joined #minecrafthelp
#2645 [20:53] <BerryGoodz_> ok so...
#2646 [20:53] <BerryGoodz_> yes i rebooted
#2647 [20:54] * wfk7 [wfk7@notlogged] has joined #minecrafthelp
#2648 [20:54] <CubeTheThird> ??> BerryGoodz_ tools/hjt
#2649 [20:54] <VoxelHead> BerryGoodz_: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2650 [20:54] <VoxelHead> BerryGoodz_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2651 [20:55] <wfk7> I cannot join my friends server all of my other friends can join it just fine but my minecraft crashes every time i try to join
#2652 [20:55] * Kien [Kien@notlogged] has quit. (Ping timeout: 182 seconds)
#2653 [20:55] <CubeTheThird> wfk7, copy the crash report onto http://paste.ubuntu.com and give the URL here
#2654 [20:55] * BerryGoodz [BerryGoodz@notlogged] has quit. (Ping timeout: 182 seconds)
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#2656 [20:57] <wfk7> http://paste.ubuntu.com/9323322/
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#2658 [20:58] <GreyVulpine> wfk7 - Launch minecraft. Before hitting Play, go to "Edit Profile" in the lower left. Then hit "Open Game Dir". Find the options.txt file. Delete it. Then try minecraft again
#2659 [21:00] <wfk7> it works now thankyou
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#2662 [21:01] <BerryGoodz> Im sorry, but do i paste the error to you or what do i do?
#2663 [21:01] <GreyVulpine> ??> BerryGoodz tools/hjt
#2664 [21:01] <VoxelHead> BerryGoodz: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2665 [21:01] <VoxelHead> BerryGoodz: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2669 [21:04] <BerryGoodz> http://paste.ubuntu.com/9323398/
#2670 [21:06] <CubeTheThird> BerryGoodz, I see a couple mcafee things on there. Do they show up in the uninstall programs list?
#2671 [21:08] <BerryGoodz> no
#2672 [21:08] <CubeTheThird> can you try using the uninstaller program again?
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#2675 [21:11] <BerryGoodz> i mean that i don't have mcafee in the programs list
#2676 [21:11] <CubeTheThird> ??> BerryGoodz av/mcafee/uninstall
#2677 [21:11] <VoxelHead> BerryGoodz: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2678 [21:11] <CubeTheThird> can you use that again ^^^^
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#2681 [21:17] <misty1lt> I have downloaded the game but am getting the following error....OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
#2682 [21:17] <CubeTheThird> misty1lt, copy the complete crash report onto http://paste.ubuntu.com and give the URL here
#2683 [21:18] <misty1lt> I have recently updated to Windows 8.1 and have updated my video card... anonymous / gist:49caae8ec20052f035e0
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#2686 [21:18] <misty1lt> here is the crash report ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 11/30/14 8:03 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindo
#2687 [21:18] <CubeTheThird> misty1lt, sorry but unfortunately your graphics card is not supported on windows 8.1. You will either need to downgrade to windows 8 (or lower) or use a different computer.
#2688 [21:19] <BerryGoodz_> ok i used the program to delete it and rebooted
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#2690 [21:19] <CubeTheThird> BerryGoodz_, any luck?
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#2692 [21:19] <misty1lt> will a new graphics card work?
#2693 [21:19] <CubeTheThird> misty1lt, is that a desktop computer?
#2694 [21:19] <misty1lt> yes
#2695 [21:19] <CubeTheThird> misty1lt, then yes
#2696 [21:20] <misty1lt> when I am looking for a new card is there anything I should look for specifically
#2697 [21:20] <BerryGoodz_> ok l will try launching minecraft
#2698 [21:20] <CubeTheThird> misty1lt, if it's less than 5 years old it should support OpenGL 2, which is needed
#2699 [21:20] <CubeTheThird> misty1lt, most support version 4 these days
#2700 [21:21] <misty1lt> thank you so much. I will look at upgrading my graphics card
#2701 [21:21] <misty1lt> thank you so much. I will look at upgrading my graphics card
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#2706 [21:31] <BerryGoodz_> it still got the same error
#2707 [21:32] <CubeTheThird> BerryGoodz_, ok... let's try a malware scan
#2708 [21:32] <CubeTheThird> ??> BerryGoodz_ av/adwcleaner
#2709 [21:32] <VoxelHead> BerryGoodz_: ADWCleaner is an utility to clean a PC which is infested with malware.
#2710 [21:32] <VoxelHead> BerryGoodz_: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
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#2714 [21:36] <LAW_> I have been trying (and failing) all day to setup a Mojang account. Every time it says
#2715 [21:36] <crazytime101> Hi i have a problem loading my minecraft on my windows seven desctop
#2716 [21:36] <CubeTheThird> crazytime101, what's the problem?
#2717 [21:37] <LAW_> ERROR Sorry, we can’t set up your account at the moment. We are currently updating our system - but it shouldn’t be long.
#2718 [21:37] <crazytime101> it says send this link to one of you
#2719 [21:37] <LAW_> Are they really updating all day?
#2720 [21:37] <CubeTheThird> LAW_, people have been reporting that for the past few weeks. You could try emailing Mojang if you want
#2721 [21:37] <crazytime101> https://gist.github.com/anonymous/9716199991857a36ad62
#2722 [21:37] <CubeTheThird> ??> LAW_ Mojang/email
#2723 [21:37] <VoxelHead> LAW_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2724 [21:37] <LAW_> I have, but no response for 2 days possibly.
#2725 [21:37] <VoxelHead> LAW_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2726 [21:37] <CubeTheThird> LAW_, they don't work on weekends
#2727 [21:38] <CubeTheThird> crazytime101, one moment
#2728 [21:38] <crazytime101> CubeTheThird okay
#2729 [21:38] <LAW_> I get that, thought I would come here for assistance
#2730 [21:38] <GreyVulpine> We do not work for Mojang here, and do not have access to account information
#2731 [21:38] <LAW_> Didnt know if anyone else had this problem, apparently that is the case
#2732 [21:38] <LAW_> just trying to get some info
#2733 [21:39] <CubeTheThird> crazytime101, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#2734 [21:39] <crazytime101> okay sure thing
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#2737 [21:43] <crazytime101> CubeTheThird im at the screen that says instaler welcome
#2738 [21:44] <CubeTheThird> crazytime101, ok... install and choose express
#2739 [21:44] <crazytime101> okay
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#2743 [21:49] <crazytime101> CubeTheThird i hit finish and the program went away know what
#2744 [21:49] <crazytime101> *now
#2745 [21:50] <GreyVulpine> Did it ask to reboot?
#2746 [21:50] <crazytime101> are u asking me ?
#2747 [21:50] <GreyVulpine> Yes.
#2748 [21:51] <CubeTheThird> crazytime101, try playing, else reboot
#2749 [21:51] <crazytime101> Kk will do
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#2753 [21:55] <crazytime101> CubeTheThird Yess thank you so much
#2754 [21:55] <Deputydawg49> Getting an error while installing Minecraft saying my graphics drivers are outdated. When I run the Intel Update Driver program, there are no updates to download.
#2755 [21:55] <crazytime101> i can finallly play again
#2756 [21:56] <CubeTheThird> Deputydawg49, do you have a dxdiag report?
#2757 [21:56] <CubeTheThird> crazytime101, have fun!
#2758 [21:56] <Deputydawg49> Yes...here is the link: https://gist.github.com/anonymous/5078bcf8cd12a2076ed9
#2759 [21:56] <crazytime101> Thx and have a great night
#2760 [21:57] <CubeTheThird> Deputydawg49, windows 8 does not support your graphics card
#2761 [21:57] <Deputydawg49> So, what do I do now?
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#2764 [21:58] <CubeTheThird> Deputydawg49, you'll have to downgrade to whatever version of windows you had on that computer previously, or use a different computer
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#2766 [22:00] <Deputydawg49> Geek Squad never mentioned that the graphics card was incompatible when I upgraded from Windows 7 to Windows 8.1
#2767 [22:00] <Deputydawg49> and I'm not having any other issues with other programs.
#2768 [22:01] <webrosc> minecraft requires manufactures drivers for the gpu to run, intel do not make them for windows 8.1 for your gpu due to its age
#2769 [22:02] <CubeTheThird> Deputydawg49, many programs use directx which is by microsoft. Since microsoft makes the default drivers, they support directx better than OpenGL, which is what minecraft uses
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#2773 [22:04] <BerryGoodz> hey CubeTheThird it worked!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#2774 [22:04] <CubeTheThird> BerryGoodz, oh good!!
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#2778 [22:08] <Deputydawg49> If I understand you correctly, my only options are to re-install Windows 7 on this computer or play on another computer?
#2779 [22:09] <CubeTheThird> Deputydawg49, yes that, or use linux
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#2781 [22:09] <Deputydawg49> Thanks...
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#2790 [22:14] <mayfam1966> my minecraft keeps on kicking me off
#2791 [22:14] <mayfam1966> theres a bug
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#2793 [22:15] <mayfam1966> my computer keepson sying theres a crash
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#2796 [22:16] <mayfam1966> my computer has a bug
#2797 [22:17] <mayfam1966> wait a seconed
#2798 [22:17] <BerryGoodz> ok so i have another problem when i play minecraft on single player or in main menu, it randomly flashes some weird graphics stuff and some things like hotbars on the bottom blinks
#2799 [22:17] <CubeTheThird> mayfam1966, is it crashing..?
#2800 [22:18] <mayfam1966> ys
#2801 [22:18] <CubeTheThird> ??> BerryGoodz win/dxdiag
#2802 [22:18] <VoxelHead> BerryGoodz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2804 [22:18] <CubeTheThird> mayfam1966, copy the crash report onto http://paste.ubuntu.com and give the URL here
#2805 [22:19] <mayfam1966> k what do i do on that
#2806 [22:20] <CubeTheThird> mayfam1966, you... paste the crash report there?
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#2810 [22:24] <BerryGoodz> https://gist.github.com/anonymous/eb7ad21fb29fcd4a4070
#2811 [22:24] <CubeTheThird> BerryGoodz, one moment
#2812 [22:25] <CubeTheThird> BerryGoodz, download and install https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24348
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#2819 [22:32] <issac> i need help it wont let me download minecraft and i already payed what do i do
#2820 [22:32] <CubetteTheThird> issac, why won't it let you ? What happens?
#2821 [22:33] <issac> it sends me to a page that tells me to do a bunch ofstuff
#2822 [22:34] <CubetteTheThird> issac, what does it tell you exactly..?
#2823 [22:35] <issac> it pops up pixle format not accelerated
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#2825 [22:35] <issac> what do i do
#2826 [22:35] <CubetteTheThird> issac, do you have a dxdiag report?
#2827 [22:36] <issac> yes
#2828 [22:36] <CubetteTheThird> issac, give the link to it here
#2829 [22:36] <issac> https://gist.github.com/anonymous/0f5a3304c35f525e71ed
#2830 [22:36] <issac> there now what
#2831 [22:36] <CubetteTheThird> one moment
#2832 [22:36] <tifkat> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#2833 [22:37] <CubetteTheThird> tifkat, do you have a dxdiag report?
#2834 [22:37] <tifkat> Nope.. I'm running linux
#2835 [22:37] * Maxis is now known as CubeTheThird
#2836 [22:37] <tifkat> :-)
#2837 [22:37] * CubeTheThird is now known as Maxis
#2838 [22:37] <CubetteTheThird> issac, your graphics card does not meet the minimum requirements to play minecraft
#2839 [22:37] <CubetteTheThird> tifkat, what kind of graphics card do you have?
#2840 [22:38] <tifkat> Radeon 6850.. I'm not looking for help.. I was offering it
#2841 [22:38] <CubetteTheThird> oh lol
#2842 [22:38] <issac> so what can i do
#2843 [22:38] <issac> i alredy payed
#2844 [22:38] <CubetteTheThird> issac, you should use a different computer
#2845 [22:38] <tifkat> install newer drivers...
#2846 [22:38] <tifkat> or buy a new card if this one is too old
#2847 [22:38] <CubetteTheThird> issac, your account can be used on any computer that meets therequirements
#2848 [22:38] <tifkat> try updating your video card drivers.
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#2850 [22:38] <issac> i dot have another computer
#2851 [22:38] <CubetteTheThird> tifkat, no drivers for that card
#2852 [22:38] <issac> dont
#2853 [22:38] <tifkat> Ahh
#2854 [22:38] <CubetteTheThird> issac, is that a desktop computer?
#2855 [22:39] <webrosc> laptop
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#2857 [22:39] <issac> is a dell laptop
#2858 [22:39] <CubetteTheThird> issac, then that is your only option. Your computer does not meet the minimum requirements
#2859 [22:39] <webrosc> time for a shopping trip
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#2862 [22:48] <tifkat> Oh Isaac... you should have waited..
#2863 [22:48] <CubetteTheThird> O.o
#2864 [22:48] <tifkat> I foubnd some drivers..
#2865 [22:48] <tifkat> *shrug*
#2866 [22:49] <webrosc> considering intel havn't made any thats pretty inpressive
#2867 [22:49] <tifkat> inpressive?
#2868 [22:49] <CubetteTheThird> there are no windows 7 drivers for that
#2869 [22:49] <webrosc> impressive then
#2870 [22:49] <tifkat> I didn't say they were released last week
#2871 [22:49] <CubetteTheThird> no, as in intel hasn't released any
#2872 [22:49] <tifkat> Who knows what version he is running though
#2873 [22:50] <CubetteTheThird> a 2009 driver according to the report
#2874 [22:50] <webrosc> either way, the laptop is well below the recommended specs for minecraft
#2875 [22:51] <tifkat> yeah I guess
#2876 [22:51] <CubetteTheThird> I'm not even sure the graphics supports the required OpenGL version
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#2878 [22:52] <webrosc> was released around 2005
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#2880 [22:54] <webrosc> looks like it may have an ati x300 in it, but that only has 64MB
#2881 [22:54] <CubetteTheThird> really?
#2882 [22:54] <webrosc> that maybe a slightly different model looking at review
#2883 [22:55] <oliver_> I'm trying to set up a server on my Mac (which i have done before) but i can only connect to it locally using local host (my buddies cant see it) i have checked my ports and they are open. any ideas?
#2884 [22:55] <CubetteTheThird> oliver_, what is the public address?
#2885 [22:55] <webrosc> how have you tested the port forwarding?
#2886 [22:55] <CubetteTheThird> oliver_, and a port being open means it's not used
#2887 [22:56] <oliver_> i went into my router and did the whole port forwarding deal in the advanced section, i haven't changed those settings since my last server.
#2888 [22:57] <CubetteTheThird> oliver_, then you should check to make sure your local IP hasn't changed. I bet it has
#2889 [22:57] <oliver_> Are you talking about in my router settings?
#2890 [22:57] <CubetteTheThird> oliver_, uhh not quite. Can you open the terminal?
#2891 [22:58] <oliver_> yeah
#2892 [22:58] <CubetteTheThird> oliver_, run this: ifconfig
#2893 [22:58] <oliver_> done
#2894 [22:59] <CubetteTheThird> oliver_, under either eth0 or wlan0 (depending on if you are wired or wireless), locate your inet addr
#2895 [23:01] <oliver_> im looking
#2896 [23:02] <CubetteTheThird> it will either start with 192.168 or 10.0
#2897 [23:02] <CubetteTheThird> brb
#2898 [23:02] <oliver_> i belive it is 198.162.1.3
#2899 [23:06] <CubetteTheThird> oliver_, ok, and make sure you are forwarding the port to that address
#2900 [23:07] <oliver_> would that be in my router settings? or done locally on my computer
#2901 [23:07] <CubetteTheThird> yes in your router settings
#2902 [23:07] <oliver_> i see that it is 1.2 not 1.3
#2903 [23:08] <CubetteTheThird> yup your local IP changed
#2904 [23:10] <oliver_> you are a wizard. thank you
#2905 [23:13] <CubetteTheThird> glad it works
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#2907 [23:15] <hawk> I am trying to create a few accounts and it keeps giving me an error message that says "sorry, we can't set up your account at the moment we are currently updating our system but it shouldn't be long" - that was everytime I tried for the last 2 days
#2908 [23:15] <CubetteTheThird> hawk, people have been reporting that issue for the past few weeks. You could try emailing Mojang as an alternative
#2909 [23:15] <CubetteTheThird> ??> hawk mojang/email
#2910 [23:15] <VoxelHead> hawk: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2911 [23:15] * Pangea|away is now known as Pangea
#2912 [23:15] <VoxelHead> hawk: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#2917 [23:37] <BerryGoodz> fi downloaded the software but it says "this operating system doesn't support this software"
#2918 [23:38] <CubetteTheThird> BerryGoodz, hmm. Can you download the zip?
#2919 [23:38] <BerryGoodz> ok can you give me the website again?
#2920 [23:38] <CubetteTheThird> uhh one sec
#2921 [23:38] <CubetteTheThird> https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24348
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#2925 [23:55] <omar> hello
#2926 [23:55] <CubetteTheThird> hello omar
#2927 [23:56] <omar> i speak spanish but i tell you in inglish
#2928 [23:56] <omar> english sorry
#2929 [23:56] <CubetteTheThird> we only speak English here
#2930 [23:56] <omar> when i play in a server
#2931 [23:57] <omar> minecraft get me aout of the server
#2932 [23:58] <CubetteTheThird> omar, does it give you an error message?
#2933 [23:58] <omar> yes it say something of my software
#2934 [23:58] <CubetteTheThird> omar, what exactly does it say?
#2935 [23:59] <omar> i dont remember
#2936 [23:59] <omar> but
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