#1 [00:00] <VoxelHead> remy: After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#2 [00:00] <Remy> urielsalis, can we talk privately..
#3 [00:00] <urielsalis> using /query urielsalis
#4 [00:01] <Pangea> urielsalis, keep any non-private help in here please
#5 [00:01] <urielsalis> Its teamviewer id and pass :D
#6 [00:02] <Pangea> apart from that, help should be in here
#7 [00:02] <urielsalis> I know pangea
#8 [00:04] <mrnorrisman2> OMG it finally loaded
#9 [00:04] <mrnorrisman2> http://pastebin.mozilla.org/8116943
#10 [00:04] <urielsalis> wait a minute mornorris
#11 [00:04] <Niki324> so i got all the way up to the technacal support resources,which resource do i use?
#12 [00:04] * Blizzy_ [Blizzy_@notlogged] has joined #minecrafthelp
#13 [00:04] * urielsalis is now known as urielsalis|teamviewer
#14 [00:05] <RaphGab> Okay, the scan has been completed
#15 [00:05] <RaphGab> OMG IT WORKS
#16 [00:05] <RaphGab> <3
#17 [00:05] <RaphGab> thanks urielsalis
#18 [00:05] <urielsalis|teamviewer> no problem
#19 [00:05] <webrosc|away> RaphGab, you may've had a little malware then
#20 [00:05] <RaphGab> Yeah, that smells, haha
#21 [00:05] <Niki324> which resource link do i use
#22 [00:06] <webrosc|away> run rthat scan every now and then to keep your computer clean
#23 [00:06] <webrosc|away> Niki324, this one?
#24 [00:06] <RaphGab> Oh wait
#25 [00:06] <RaphGab> It works for my brother's account
#26 [00:06] <RaphGab> But it doesn't work for my account? o.o
#27 [00:06] * webrosc|away goes back to what he was doing
#27 [00:06] * Niki324_ [Niki324_@notlogged] has joined #minecrafthelp
#28 [00:07] <Niki324_> https://gist.github.com/anonymous/fdee6ee86aee77bfc54c here is thelink it told me to give
#29 [00:08] <webrosc|away> Niki324, can you change the minecraft version to 1.7.2 and see if you can play?
#30 [00:08] <webrosc|away> Niki324_, ^
#31 [00:08] <Niki324_> ill try
#32 [00:09] * Niki324 [Niki324@notlogged] has quit. (Quit: Web client closed)
#33 [00:09] * RaphGab [RaphGab@notlogged] has quit. (Ping timeout: 186 seconds)
#34 [00:10] * Kazuto [Kazuto@notlogged] has joined #minecrafthelp
#35 [00:13] <Niki324_> it doesnt give me a button to download it with. i pressed on the version and it just re-opened the same page, still with no download button
#36 [00:14] <webrosc> ??> Niki324_ launcher/change-version
#37 [00:14] <VoxelHead> Niki324_: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#38 [00:14] <Niki324_> ok ill try that thanks
#39 [00:15] <webrosc> Niki324_, say my name when your back after trying 1.7.2
#40 [00:16] * jg [jg@notlogged] has joined #minecrafthelp
#41 [00:18] * Maxis [Maxis@notlogged] has quit. (Ping timeout: 194 seconds)
#42 [00:18] * jg [jg@notlogged] has quit. (Client Quit)
#43 [00:20] <mrnorrisman2> my upload speed is 0.05 mb/s oh gawd
#44 [00:22] <GreyVulpine> That's.. kinda impressive... In a sad kind of way
#45 [00:22] <GreyVulpine> You're not going to be hosting anything, anytime soon
#46 [00:22] * killerace22 [killerace22@notlogged] has joined #minecrafthelp
#47 [00:23] <mrnorrisman2> dont worry this is at my grandparents house, at my house my speed is like 30 down 5 up
#48 [00:23] <killerace22> hey is anyone having trouble with signing into there account
#49 [00:24] <GreyVulpine> killerace22 - No, but if you tell us your issue, we may be able to help
#50 [00:25] * lol [lol@notlogged] has joined #minecrafthelp
#51 [00:25] * lol is now known as Guest98031
#52 [00:26] <mrnorrisman2> if urielsalis doesnt come back in about 5 mins im going to have to get off and work on this tommorow
#53 [00:26] <Guest98031> alguien sabe por que me salen errores
#54 [00:26] <SynchunkBot> Guest98031: Sólo hablamos Inglés aquí. Sin embargo, puede, si lo desea, trate de usar una máquina traductora, como http://translate.google.com/
#55 [00:26] <urielsalis|teamviewer> Im on
#56 [00:26] <Niki324_> webrosc, the same thing thats been happening happened again
#57 [00:26] <mrnorrisman2> :O
#58 [00:27] <webrosc> Niki324_, so 1.7.2 didn't work?
#59 [00:27] <urielsalis|teamviewer> just in teamviewer
#60 [00:27] <Niki324_> nope
#61 [00:27] <mrnorrisman2> oh.. ok let me know when you can help :P
#62 [00:27] <urielsalis|teamviewer> What is your error?
#63 [00:27] <webrosc> Niki324_, in that case i think its more a case of your computer just can't handle minecraft at all
#64 [00:27] <urielsalis|teamviewer> maybe webrosc can help
#65 [00:28] <mrnorrisman2> webrosc ?
#66 [00:28] <webrosc> Niki324_, your computer is well below the minimum required https://help.mojang.com/customer/portal/articles/325948-minecraft-system-requirements
#67 [00:28] <webrosc> i'm kinda in middle of wrapping presents while here
#68 [00:29] <mrnorrisman2> hah
#69 [00:29] <Niki324_> well when i first downloaded it my computer met the requirements
#70 [00:29] * Bio_Haz [Bio_Haz@notlogged] has joined #minecrafthelp
#71 [00:30] <webrosc> Niki324_, minecraft may look simple, but it requires some power, and to be honest your computer is pretty bad
#72 [00:30] * Redstonesux [Redstonesux@notlogged] has joined #minecrafthelp
#73 [00:30] <GreyVulpine> Niki324_ - Indeed. Unfortunately, with each update that minecraft does, the minimum requirements increase ever so slightly.
#74 [00:30] <Bio_Haz> Whenever I connect to a server, I just resets me to my spawn position whenever I move and there is no /register option available
#75 [00:30] <GreyVulpine> That 965 series chipset was already quite old when minecraft was initially released
#76 [00:30] <mrnorrisman2> webrosc when i click play on my launcher it says downloading for about 5 mins then finally says play again but the game never actually opens...
#77 [00:30] <webrosc> mrnorrisman2, your getting error on loading? and your upload is 0.05 mb/s, whats your download?
#78 [00:31] <GreyVulpine> Bio_Haz - the /register command is not a vanilla feature. It's actually part of a mod
#79 [00:31] <Niki324_> so if i want to play,i need a new computer?
#80 [00:31] <webrosc> Niki324_, yup
#81 [00:31] <Bio_Haz> Then why cant I move?
#82 [00:31] <GreyVulpine> Bio_Haz - Ask the admins of the server
#83 [00:31] <GreyVulpine> Bio_Haz - They have set it up in that manner
#84 [00:31] <Niki324_> ok, thank you for your time and your help
#85 [00:31] <mrnorrisman2> my download is a lousy 0.5
#86 [00:32] <Bio_Haz> There is no chat on my screen
#87 [00:32] <webrosc> mrkirby153, thats likely the issue
#88 [00:32] <GreyVulpine> Bio_Haz - Then see if they have a website or forum
#89 [00:32] <GreyVulpine> Bio_Haz - We have nothing to do with their server here.
#90 [00:32] <webrosc> its taking so long to get the files its just giving up and crashing
#91 [00:32] <Andrio> Bio_Haz, your chat isn't turned off, is it?
#92 [00:32] <GreyVulpine> Andrio - Auth off server, with appropriate registration plugin for a modded server that is running for cracked clients
#93 [00:32] <Andrio> Mm.
#94 [00:33] <Andrio> I have seen those.
#95 [00:33] <Bio_Haz> no, I have checked everything and there is no ask feature on their forum
#96 [00:33] <Bio_Haz> which is silly
#97 [00:33] <GreyVulpine> Bio_Haz - Then there's nothing we can do about it
#98 [00:33] <GreyVulpine> Bio_Haz - Find a different server
#99 [00:33] <Bio_Haz> oh, ok
#100 [00:33] * Guest98031 [Guest98031@notlogged] has quit. (Quit: Web client closed)
#101 [00:34] * Bio_Haz [Bio_Haz@notlogged] has quit. (Quit: Web client closed)
#102 [00:34] <urielsalis|teamviewer> Remy was cracked...
#103 [00:34] * urielsalis|teamviewer is now known as urielsalis
#104 [00:34] <Redstonesux> I am having a problem with red stone. I can build something and it works fine for a brief time then some if not all of the Pistons quit working once this happens the map is useless and I have to start a new world to fix the problem. Can anyone give me a better fix for this problem
#105 [00:35] <urielsalis> Redstonesux what version of minecraft are you using?
#106 [00:35] * mrnorrisman2 [mrnorrisman2@notlogged] has quit. (Ping timeout: 186 seconds)
#107 [00:35] * webrosc bets xbox
#107 [00:35] * urielsalis thinks the same
#107 [00:35] * Niki324_ [Niki324_@notlogged] has quit. (Quit: Web client closed)
#108 [00:36] <Redstonesux> Xbox one
#109 [00:36] <webrosc> Redstonesux, the xbox version have a redstone bug in latest update
#110 [00:37] <webrosc> see http://www.minecraftforum.net/forums/minecraft-xbox-one-edition/mcxone-recent-upcoming-updates/2304081-minecraft-xbox-one-edition-official-bugs-list-cu7
#111 [00:37] <urielsalis> PC Master Race > Dirty console pleasants
#112 [00:37] <urielsalis> lol
#113 [00:37] <webrosc> minecraft is known for bugs whatever version
#114 [00:37] <urielsalis> jk webrosc
#115 [00:37] * Remy [Remy@notlogged] has quit. (Quit: Web client closed)
#116 [00:37] * mrnorrisman2 [mrnorrisman2@notlogged] has joined #minecrafthelp
#117 [00:37] <urielsalis> webrosc all hail the MCBug-04
#118 [00:38] <mrnorrisman2> did anyone see that last message>
#119 [00:38] <urielsalis> ?
#120 [00:38] <urielsalis> Im on btw
#121 [00:38] <urielsalis> What error you have mrnorrisman2
#122 [00:38] * killerace22 [killerace22@notlogged] has quit. (Quit: Web client closed)
#123 [00:38] <webrosc> mrnorrisman2, last i saw was uyou have a terrible internet connection
#124 [00:39] <webrosc> i think thats why your getting the crash
#125 [00:39] * urielsalis thinks the same
#125 [00:39] * webrosc goes to wrapping
#125 [00:39] <mrnorrisman2> oh.... well then apparently my internet crashed again... cause i have sent a few messages and no one has said anyhting for like 5 mins
#126 [00:39] <urielsalis> webrosc if you want, you could go to wrap presents, ill cover you
#127 [00:39] * Maxis [Maxis@notlogged] has joined #minecrafthelp
#128 [00:39] <urielsalis> Hi maxis
#129 [00:40] <mrnorrisman2> uriel did u ever check that pastebin thing
#130 [00:40] * Zack [Zack@notlogged] has joined #minecrafthelp
#131 [00:40] <urielsalis> mrnorrisman2, im checking it
#132 [00:40] <urielsalis> mrnorrisman2 is this? http://pastebin.mozilla.org/8116943
#133 [00:40] <mrnorrisman2> yus
#134 [00:41] <urielsalis> mrnorrisman looks like your internet
#135 [00:41] <urielsalis> its timing out
#136 [00:41] <mrnorrisman2> oi
#137 [00:41] * mrnorrisman2 thinks about rage quitting
#137 [00:41] <urielsalis> java.net.SocketTimeoutException: connect timed out
#138 [00:41] * Reach [Reach@notlogged] has quit. (Ping timeout: 186 seconds)
#139 [00:41] * urielsalis tells mrnorrisman2 to play minecraft at home or offline
#139 [00:42] <urielsalis> mrnorrisman2 what is your minecraft username?
#140 [00:42] <Maxis> mrnorrisman2, test your internet connection speed at http://speedtest.net/ and share the result with us here
#141 [00:42] <Maxis> urielsalis, why would you need that?
#142 [00:42] <mrnorrisman2> Maxis it is 0.5 down and 0.05 up
#143 [00:42] <urielsalis> Maxis, he have already told us his really low speed
#144 [00:42] <mrnorrisman2> my mc usename is mrnorrisman
#145 [00:42] <Maxis> mrnorrisman2, that is not nearly enough to play Minecraft as I am sure you have already been told
#146 [00:43] <mrnorrisman2> oh i know.... im just trying to open the game xD
#147 [00:43] <mrnorrisman2> to at least play single player or something
#148 [00:43] <urielsalis> mrnorrisman2, Have you played before in that pc?
#149 [00:43] <mrnorrisman2> yeah i did about a year ago
#150 [00:43] * lol [lol@notlogged] has joined #minecrafthelp
#151 [00:43] <lol> https://gist.github.com/anonymous/3736726f6580b5764ae4
#152 [00:43] <Maxis> lol, one moment
#153 [00:44] <urielsalis> Then you are out of luck, You need internet to download the files
#154 [00:44] <Maxis> lol, we need the full DxDiag report, this is only part of it
#155 [00:44] <urielsalis> Maxis, dxdiag can i handle it?
#156 [00:44] * lol is now known as Guest40021
#157 [00:44] <Maxis> urielsalis, feel free
#158 [00:44] <urielsalis> lol, your dxdiag isnt complete...
#159 [00:44] * JoyousToast420 [JoyousToast420@notlogged] has joined #minecrafthelp
#160 [00:45] <urielsalis> ??> guest40021 win/dxdiag/bat
#161 [00:45] <VoxelHead> guest40021: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.
#162 [00:45] <VoxelHead> guest40021: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#163 [00:45] <JoyousToast420> i forgot my email address for my minecraft account is there any way it can be gotten or reset?
#164 [00:46] <urielsalis> JoyousToast420 contact mojang support
#165 [00:46] <JoyousToast420> thanks
#166 [00:46] <urielsalis> ??> JoyousToast420 account/email
#167 [00:46] <mrnorrisman2> so i have an idea... would it be possible to donwload all neccesary files to a flash drive at a library or something then bring it back here and us it to copy files over to pc?
#168 [00:46] <urielsalis> ??> JoyousToast420 mojang/email
#169 [00:46] <VoxelHead> JoyousToast420: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#170 [00:46] <Guest40021> that time ago
#171 [00:46] <VoxelHead> JoyousToast420: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#172 [00:46] <urielsalis> mrnorrisman2 could work
#173 [00:46] <urielsalis> copy the .minecraft folder
#174 [00:46] <mrnorrisman2> yea
#175 [00:47] <mrnorrisman2> ive done it before to play on my laptop that doesnt even have internet lol
#176 [00:47] <urielsalis> Guest40021?
#177 [00:47] <urielsalis> lol
#178 [00:48] <Guest40021> yes
#179 [00:48] <urielsalis> ??> guest40021 win/dxdiag/bat
#180 [00:48] <VoxelHead> guest40021: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.
#181 [00:48] <VoxelHead> guest40021: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#182 [00:48] <mrnorrisman2> alrighty thanks for the help peoples i will try it agian tommorow...
#183 [00:49] <urielsalis> no problem o/
#184 [00:49] <mrnorrisman2> or wait another week until i get home to a real pc lol
#185 [00:49] <urielsalis> xD
#186 [00:49] <Guest40021> I understand that I can not do
#187 [00:49] <urielsalis> At what time you will try mrnorrisman2
#188 [00:49] <urielsalis> Guest40021 what?
#189 [00:49] * xXSoulTwisterXx [xXSoulTwisterXx@notlogged] has joined #minecrafthelp
#190 [00:49] <mrnorrisman2> probably like 10 or 11 AM tommorow
#191 [00:49] <Guest40021> not I understand that I can not do
#192 [00:49] <urielsalis> mrnorrisman2 timezone?
#193 [00:50] <urielsalis> Guest40021 You dont understand what you have to do?
#194 [00:50] <xXSoulTwisterXx> can someone help me i cant figure this out ive done firewall and every thing how to fix java.net.connect exception no further information english
#195 [00:50] <xXSoulTwisterXx> ignore english
#196 [00:50] <Guest40021> not
#197 [00:50] <mrnorrisman2> uhmm... hmm texas is the state lol i dont live here i dont know the timeszone xD
#198 [00:51] * jake [jake@notlogged] has joined #minecrafthelp
#199 [00:51] <xXSoulTwisterXx> please help
#200 [00:51] <urielsalis> lol, i will be on around 4GMT-3 if you want
#201 [00:51] <xXSoulTwisterXx> how to fix java.net.connect exception no further information
#202 [00:51] <Maxis> xXSoulTwisterXx, when do you receive this error?
#203 [00:51] * jake is now known as Guest86752
#204 [00:51] * Guest40021 [Guest40021@notlogged] has quit. (Quit: Web client closed)
#205 [00:51] <xXSoulTwisterXx> everytime i join any server like any server ever made
#206 [00:51] <Maxis> xXSoulTwisterXx, try mctest.ae97.net
#207 [00:51] <urielsalis> Guest8672 you need help?
#208 [00:52] * mrnorrisman2_ [mrnorrisman2_@notlogged] has joined #minecrafthelp
#209 [00:52] <urielsalis> Hello mrnorrisman2_! Im urielsalis, How can I help you today?
#210 [00:52] <mrnorrisman2_> im back... internet quit again
#211 [00:52] <urielsalis> lol
#212 [00:52] <urielsalis> I will be around 4pm gmt-3
#213 [00:52] <urielsalis> if you want
#214 [00:52] <Pangea> urielsalis, you don't need to introduce yourself to everyone, people will say their issues
#215 [00:52] * lol [lol@notlogged] has joined #minecrafthelp
#216 [00:52] <urielsalis> Pangea automated greeting xD
#217 [00:53] <Pangea> then disable that
#218 [00:53] * GreyVulpine gnaws on urielsalis
#218 [00:53] <urielsalis> Pangea need to edit it but to lazy
#219 [00:53] <GreyVulpine> No automated anything, please.
#220 [00:53] <Maxis> Gnaw gnaw gnaw
#221 [00:53] <Pangea> you shouldn't have that enabled in general
#222 [00:53] * lol is now known as Guest34739
#223 [00:53] <Maxis> Laziness is not an excuse
#224 [00:53] <xXSoulTwisterXx> maxis how do i sign up
#225 [00:53] <mrnorrisman2_> anyway the timezone is central timezone... (utc)
#226 [00:53] <Pangea> and.. it shouldn't exist in non-automated form anyways
#227 [00:53] <urielsalis> Pangea, GreyVulpine ok
#228 [00:54] <Guest34739> hello my problem
#229 [00:54] <Maxis> xXSoulTwisterXx, for?
#230 [00:54] * RaphGab_ [RaphGab_@notlogged] has joined #minecrafthelp
#231 [00:54] * mrnorrisman2 [mrnorrisman2@notlogged] has quit. (Ping timeout: 186 seconds)
#232 [00:54] <xXSoulTwisterXx> the site u gave me
#233 [00:54] <urielsalis> Guest34739 what is your problem?
#234 [00:54] <RaphGab_> urielsalis..
#235 [00:54] <Maxis> xXSoulTwisterXx, that is a test server, put it into direct connect and try connecting to it
#236 [00:54] <RaphGab_> It's still not working ;'c
#237 [00:54] * Guest86752 [Guest86752@notlogged] has quit. (Ping timeout: 186 seconds)
#238 [00:54] <urielsalis> RaphGab error?
#239 [00:54] <xXSoulTwisterXx> oh......
#240 [00:54] <RaphGab_> Still the same, connection refused
#241 [00:55] <xXSoulTwisterXx> it does the same thing
#242 [00:55] <Guest34739> when I download a version I get some violation
#243 [00:55] <GreyVulpine> Guest34739 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#244 [00:55] <urielsalis> RaphGab you have the malwarebytes scan?
#245 [00:55] <RaphGab_> Yes, it's still there
#246 [00:55] <urielsalis> can you paste it
#247 [00:55] <urielsalis> ??>RaphGab_ paste
#248 [00:55] * mrnorrisman2_ [mrnorrisman2_@notlogged] has quit. (Client Quit)
#249 [00:56] <urielsalis> ??> RaphGab_ paste
#250 [00:56] <VoxelHead> RaphGab_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#251 [00:56] <xXSoulTwisterXx> maxis it does the samething
#252 [00:57] <xXSoulTwisterXx> someone please help java.net.connect exception no further information
#253 [00:57] <RaphGab_> urielsalis, here it is; http://paste.ubuntu.com/9608891/
#254 [00:57] <urielsalis> ??> xXSoulTwisterXx tools/hjt
#255 [00:57] <VoxelHead> xXSoulTwisterXx: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#256 [00:57] <VoxelHead> xXSoulTwisterXx: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#257 [00:58] <xXSoulTwisterXx> tools/hjt?
#258 [00:58] <urielsalis> its a bot
#259 [00:58] <urielsalis> Do what VoxelHead says
#260 [00:58] <urielsalis> RaphGab_ Let me check it out
#261 [00:58] <RaphGab_> Thanks.
#262 [00:59] <Guest34739> http://paste.ubuntu.com/9608892/
#263 [00:59] <urielsalis> awesomehp?
#264 [00:59] <urielsalis> Guest34739 When i finish with Raph, i will check it out
#265 [00:59] <urielsalis> RaphGab_ Thats a lot of adware
#266 [01:00] <RaphGab_> Yeah, I cleaned them out already
#267 [01:00] <webrosc> Guest34739, looks like java crashing, but also your system looks a little low on the specs
#268 [01:00] <xXSoulTwisterXx> VoxelHead: http://paste.ubuntu.com/9608904/
#269 [01:00] <urielsalis> RaphGab_ You restarted after the scan?
#270 [01:00] <RaphGab_> Not yet
#271 [01:00] <RaphGab_> Oh wait, yes I did
#272 [01:00] <urielsalis> ??> xXSoulTwisterXx boy
#273 [01:00] <urielsalis> ??> xXSoulTwisterXx bot
#274 [01:00] <VoxelHead> xXSoulTwisterXx: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#275 [01:01] <urielsalis> RaphGab_ Can you restart?
#276 [01:01] <RaphGab_> Okay, I will try it again
#277 [01:01] <xXSoulTwisterXx> urielsalis: http://paste.ubuntu.com/9608904/
#278 [01:01] <Guest34739> help
#279 [01:01] <webrosc> Guest34739, looks like java crashing, but also your system looks a little low on the specs
#280 [01:01] <urielsalis> Im looking at it xXSoulTwisterXx
#281 [01:01] <xXSoulTwisterXx> oh ok
#282 [01:02] <urielsalis> Try disabling AVG
#283 [01:02] <webrosc> Guest34739, we can try reinstalling java, but it may not help your computer play
#284 [01:02] <urielsalis> xXSoulTwisterXx also it looks like your pc has some adware
#285 [01:02] <Guest34739> whoever
#286 [01:03] <xXSoulTwisterXx> adware?
#287 [01:03] <urielsalis> yup
#288 [01:03] <urielsalis> O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
#289 [01:03] <webrosc> ??> Guest34739 win/java/reinst
#290 [01:03] <VoxelHead> Guest34739: You need to reinstall Java.
#291 [01:03] <VoxelHead> Guest34739: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.8
#292 [01:03] <urielsalis> O23 - Service: vToolbarUpdater18.2.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.2.0\ToolbarUpdater.exe
#293 [01:04] <urielsalis> Disable AVG, if it doesnt work, come back
#294 [01:04] <urielsalis> xXSoulTwisterXx
#295 [01:04] <xXSoulTwisterXx> it doesnt
#296 [01:04] <urielsalis> webrosc I need to leave
#297 [01:04] <Zack> hello,,,
#298 [01:04] <xXSoulTwisterXx> im here and it doesnt
#299 [01:05] <urielsalis> webtosc can you take care of xXSoulTwisterXx
#300 [01:05] <webrosc> o.O
#301 [01:05] <urielsalis> Zack What is your problem
#302 [01:05] <urielsalis> one last one :P
#303 [01:05] <xXSoulTwisterXx> webrosc: here http://paste.ubuntu.com/9608904/
#304 [01:05] * JoyousToast420 [JoyousToast420@notlogged] has quit. (Ping timeout: 186 seconds)
#305 [01:06] <urielsalis> xXSoulTwisterXx also tell him your error
#306 [01:06] <xXSoulTwisterXx> oh ok
#307 [01:06] <webrosc> xXSoulTwisterXx, yh what was the error?
#308 [01:06] <Zack> how do i know my server address ?
#309 [01:06] <urielsalis> whatsmyipaddress.com ?
#310 [01:06] <webrosc> also google knows
#311 [01:06] <urielsalis> or whatsmyip.org
#312 [01:06] <Guest34739> hi
#313 [01:06] <urielsalis> Guest what is your problem
#314 [01:06] <xXSoulTwisterXx> java.net.connectexception no further information
#315 [01:07] <webrosc> Guest34739, i gave you an aswer multiple times
#316 [01:07] <xXSoulTwisterXx> there webrosc
#317 [01:07] <urielsalis> Ok, now really i leave
#318 [01:07] * urielsalis is now known as urielsalis|zzz
#319 [01:07] * urielsalis|zzz [urielsalis|zzz@notlogged] has quit. ()
#320 [01:07] <webrosc> xXSoulTwisterXx, when trying a server? and you have been asked to try our test server?
#321 [01:07] <Guest34739> when I download a version of minercraft does not start and says crash
#322 [01:08] <xXSoulTwisterXx> yes and yes
#323 [01:08] <xXSoulTwisterXx> and the test server doesnt work
#324 [01:08] <webrosc> Guest34739, read the chat, i gavce you a fix to try
#325 [01:08] * RaphGab [RaphGab@notlogged] has joined #minecrafthelp
#326 [01:08] <Zack> hello, can some1 help me ?
#327 [01:08] <webrosc> Zack, use google, as google 'what is my ip?'
#328 [01:09] * taynicoletay [taynicoletay@notlogged] has joined #minecrafthelp
#329 [01:09] <taynicoletay> how do i play mcsg
#330 [01:09] <Guest34739> nothing appears in my problem
#331 [01:09] <xXSoulTwisterXx> webrosc: yes and yes but the test server doesnt wo either
#332 [01:09] <xXSoulTwisterXx> work*
#333 [01:10] <webrosc> taynicoletay, whats mcsg?
#334 [01:10] * Hyper800 [Hyper800@notlogged] has joined #minecrafthelp
#335 [01:10] <webrosc> xXSoulTwisterXx, ok, looking at that log
#336 [01:10] <Hyper800> Hello everybody.
#337 [01:10] <taynicoletay> minecraft survival ganes
#338 [01:10] <webrosc> taynicoletay, if its a server then ask on the servers forum
#339 [01:10] <xXSoulTwisterXx> taynicoletay look on youtube
#340 [01:10] <Hyper800> My Minecraft is not launching.
#341 [01:10] <Hyper800> I reinstalled it.
#342 [01:11] * taynicoletay [taynicoletay@notlogged] has quit. (Client Quit)
#343 [01:11] <Hyper800> It says Updating Launcher and then dissapears.
#344 [01:11] <Hyper800> It doesn't start minecraft.
#345 [01:11] <webrosc> xXSoulTwisterXx, you seem to have AV and Mcafee installed
#346 [01:11] <Zack> its 203.106.159.66
#347 [01:11] <xXSoulTwisterXx> ik my mom has avg
#348 [01:11] <xXSoulTwisterXx> idk what mcafee is
#349 [01:11] <Zack> can u connect to my server.. i just wanna check if my server work
#350 [01:12] <RaphGab> It's still not working
#351 [01:12] <RaphGab> Connection refused
#352 [01:12] <webrosc> xXSoulTwisterXx, multiple antivirus software can interfer with each other
#353 [01:12] <webrosc> ??> xXSoulTwisterXx av/mcafee/uninstall
#354 [01:12] <VoxelHead> xXSoulTwisterXx: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#355 [01:12] <xXSoulTwisterXx> can i keep avg and get rid of mcafee
#356 [01:13] <GreyVulpine> Yes
#357 [01:13] <Guest34739> not like I can descatgar and play
#358 [01:13] <Guest34739> minercraft+
#359 [01:13] <RaphGab> Can anyone help me?
#360 [01:13] <webrosc> Guest34739, i have answered you multiple times, if your not willing to listen why are you here?
#361 [01:13] <xXSoulTwisterXx> ok its uninstalling
#362 [01:13] <xXSoulTwisterXx> ok its uninstalling
#363 [01:14] * Hyper800 [Hyper800@notlogged] has left #minecrafthelp
#364 [01:14] <webrosc> am i invisable or something? :p
#365 [01:14] <Guest34739> whoever
#366 [01:14] * Hyper8000 [Hyper8000@notlogged] has joined #minecrafthelp
#367 [01:14] <Hyper8000> My Minecraft is not working.
#368 [01:14] <Hyper8000> I re-installed it.
#369 [01:14] <Hyper8000> It says updating launcher and then disappears
#370 [01:15] <xXSoulTwisterXx> no webrosc your an amazing glittery rainbow unicorn
#371 [01:15] <Hyper8000> It doesn't start Minecraft
#372 [01:15] * webrosc comits suicide then
#372 [01:15] <xXSoulTwisterXx> no mai unicorn
#373 [01:15] <webrosc> Hyper8000, no error messages?
#374 [01:16] <Zack> i checked my server not available in https://dinnerbone.com/minecraft/tools/status/ -----> 203.106.159.66
#375 [01:16] <Hyper8000> Nope. just dissapears
#376 [01:16] <xXSoulTwisterXx> hes back :D
#377 [01:16] <Pangea> Zack, did you port forward?
#378 [01:16] <xXSoulTwisterXx> im still waiting
#379 [01:16] <Guest34739> Hyper8000 Nor mine
#380 [01:16] <Zack> yes, i did
#381 [01:17] <Hyper8000> Are we experiencing the same problem, then?
#382 [01:17] <Zack> should i use 203.106.159.66 or 192.168.1.3 ?
#383 [01:17] <Guest34739> yes
#384 [01:17] <Hyper8000> Oh ok.
#385 [01:18] <Hyper8000> Then let's solve it together.
#386 [01:18] <Guest34739> yea xD
#387 [01:18] <webrosc> Zack, have you purchased minecraft?
#388 [01:18] <Hyper8000> What?
#389 [01:18] <tyteen4a03> ??> Guest34739 paste
#390 [01:18] <VoxelHead> Guest34739: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#391 [01:18] <Guest34739> yes
#392 [01:18] <tyteen4a03> Guest34739, paste your crash log onto Ubuntu Paste
#393 [01:19] <RaphGab> Anyone, please?
#394 [01:19] <Guest34739> http://paste.ubuntu.com/9608892/
#395 [01:19] <Zack> yes... i use official mc
#396 [01:19] <RaphGab> Error: java.net.ConnectException: Connection refused: no further information
#397 [01:19] <tyteen4a03> ??> Guest34739 win/java/reinst
#398 [01:19] <VoxelHead> Guest34739: You need to reinstall Java.
#399 [01:19] <VoxelHead> Guest34739: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.8
#400 [01:19] * xXSoulTwisterXx [xXSoulTwisterXx@notlogged] has quit. (Ping timeout: 186 seconds)
#401 [01:19] <tyteen4a03> Guest34739, get 32bit\
#402 [01:19] <Hyper8000> What is CTCP version, may I ask?
#403 [01:20] <tyteen4a03> Hyper8000, ignore it
#404 [01:20] <Hyper8000> Oh ok.
#405 [01:20] <tyteen4a03> Hyper8000, are you absolute sure that no crash log or error message appear?
#406 [01:20] <Hyper8000> Yes. Absolutely.
#407 [01:20] <tyteen4a03> webrosc, what's with RaphGab
#408 [01:20] <Hyper8000> The launcher doesn't appear
#409 [01:20] <Guest34739> tanks
#410 [01:20] <Hyper8000> It just says Updating launcher and dissapears.
#411 [01:20] <Hyper8000> Nothing happens next.
#412 [01:20] <tyteen4a03> Hyper8000, are you using the beta launcher?
#413 [01:20] <webrosc> erm... connection refused on multiple servers, run htj, malware bytes
#414 [01:21] <RaphGab> No one?
#415 [01:21] <Hyper8000> No I am using Team Extreme laucher but I have premium account.
#416 [01:21] <tyteen4a03> ??> Hyper8000 mods
#417 [01:21] <VoxelHead> Hyper8000: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#418 [01:21] <VoxelHead> Hyper8000: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#419 [01:21] <Hyper8000> No mods.
#420 [01:21] <webrosc> why are you using that launcher then?
#421 [01:21] <Hyper8000> Because i think it reduces the lag.
#422 [01:21] <tyteen4a03> Hyper8000, not really
#423 [01:21] <Hyper8000> I don't have the best laptop in the world.
#424 [01:22] <webrosc> more chance the team extreme launcher will steal your login details
#425 [01:22] <Zack> i can enter my server but... i check in dinnerbone.com ...its invalid
#426 [01:22] <Hyper8000> Ok. so, am I supposed to download the traditional launcher?
#427 [01:22] <webrosc> zack did ursailis port forward for you?
#428 [01:22] <webrosc> Hyper8000, would be a good idea
#429 [01:22] * mike_ [mike_@notlogged] has joined #minecrafthelp
#430 [01:22] <Hyper8000> Can you give me the link of the download?
#431 [01:23] <tyteen4a03> Hyper8000, minecraft.net/download
#432 [01:23] <Guest34739> then go to control panel
#433 [01:23] * xXSoulTwisterXx [xXSoulTwisterXx@notlogged] has joined #minecrafthelp
#434 [01:23] <Zack> should it be 203.106.159.6 or 192.168.1.3 ?
#435 [01:23] <Hyper8000> Thanks a lot I'll be back in a second if I experience the same problem.
#436 [01:23] <xXSoulTwisterXx> im back
#437 [01:23] * mike_ [mike_@notlogged] has quit. (Client Quit)
#438 [01:23] <Zack> for the forwarding port
#439 [01:23] * mike123 [mike123@notlogged] has joined #minecrafthelp
#440 [01:23] <webrosc> RaphGab, sorry for slow reply, your issue is a little interesting
#441 [01:23] <xXSoulTwisterXx> now what do i do webrosc
#442 [01:24] * [PING]iPeer [[PING]iPeer@notlogged] has quit. ()
#443 [01:24] <xXSoulTwisterXx> webrosc: now what do i do
#444 [01:24] <Zack> should it be 203.106.159.66 or 192.168.1.3 for the server ip [forwarding port] ?
#445 [01:24] <webrosc> xXSoulTwisterXx, try minecraft
#446 [01:25] <xXSoulTwisterXx> ok
#447 [01:25] <RaphGab> Yeah, it's been bothering me because my favourite server has some really cool stuffs going on
#448 [01:25] <tyteen4a03> Zack, in Port Forwarding? The latter
#449 [01:25] <xXSoulTwisterXx> nope it doesnt work
#450 [01:26] <mike123> Hi All, does any of you had an issue with graphic card on vmware win8.1 vm (error is: We're sorry, but it seems there was an error while trying to render......) ?
#451 [01:26] <tyteen4a03> mike123, don't play Minecraft in a VM
#452 [01:26] <tyteen4a03> mike123, don't run anything remotely graphics intensive in a VM
#453 [01:27] <webrosc> RaphGab, did i see you say your brothers account works on servers but yours doesn't?
#454 [01:27] <xXSoulTwisterXx> webrosc now what it doesnt work
#455 [01:27] <mike123> thanks tyteen4a03, any reason why not
#456 [01:27] <tyteen4a03> mike123, VMs have horrible performance because of its virtual nature
#457 [01:27] <webrosc> Zack, whats your minecraft username?
#458 [01:28] <webrosc> xXSoulTwisterXx, did you try the test server?
#459 [01:28] <mike123> seems like it is working fine when running on ubuntu vm
#460 [01:28] <xXSoulTwisterXx> samething
#461 [01:28] <Zack> Server Name: Minceraft_Server External & Internal port start & end: 25565 protocol: tcp/udp server ip address:192.168.1.3 wan interface ppp0
#462 [01:28] <xXSoulTwisterXx> it does thesamething
#463 [01:28] <RaphGab> Yes, but when I used back my account, it didn't work. I tried logging back in with my brother's, and it made his account doesn't work too :|
#464 [01:28] * arshia [arshia@notlogged] has joined #minecrafthelp
#465 [01:29] <webrosc> Zack, your minecraft username?
#466 [01:29] <webrosc> RaphGab, by anychance does your brother have a computer too?
#467 [01:29] <Guest34739> I do not understand this back tomorrow
#468 [01:30] <webrosc> or do you share?
#469 [01:30] <xXSoulTwisterXx> its the samething webrosc
#470 [01:30] <RaphGab> No
#471 [01:30] <webrosc> xXSoulTwisterXx, ok, can you try disabling avg
#472 [01:30] <webrosc> RaphGab, thats ok, was a longshot :)
#473 [01:30] <xXSoulTwisterXx> for how long
#474 [01:31] <webrosc> xXSoulTwisterXx, just to test minecraft with it off
#475 [01:31] <mike123> anyone else can share his experience (if at all) with running Minecraft on Vmware ? again, issue is as following does any of you had an issue with graphic card on vmware win8.1 vm (error is: We're sorry, but it seems there was an error while trying to render......) ?
#476 [01:31] <Lord_Ralex> mike123, a VM will not run the game, even if it can, it will not work well
#477 [01:31] <Lord_Ralex> And especially a windows vm
#478 [01:31] * Guest34739 [Guest34739@notlogged] has quit. (Quit: Web client closed)
#479 [01:31] <xXSoulTwisterXx> here webrosc now what
#480 [01:31] <Lord_Ralex> don't use a VM. That is the fix.
#481 [01:32] <tyteen4a03> mike123, in other words, I suggest that you give up trying
#482 [01:32] <Andrio> Yes: the mouse doesn't work properly.
#483 [01:32] <webrosc> xXSoulTwisterXx, you have disabled avg, try a server
#484 [01:32] * techno156 [techno156@notlogged] has quit. (Ping timeout: 378 seconds)
#485 [01:32] <xXSoulTwisterXx> ok
#486 [01:32] * arshia [arshia@notlogged] has quit. (Ping timeout: 186 seconds)
#487 [01:32] <mike123> I understand.... thank you very much guys
#488 [01:32] <xXSoulTwisterXx> it the samething
#489 [01:34] <xXSoulTwisterXx> what do i do
#490 [01:34] * webrosc is confured by the can't join server issues
#490 [01:35] * webrosc is also confused by them
#490 [01:35] <xXSoulTwisterXx> maybe hold on :D brb ganna umplug mai router
#491 [01:35] <webrosc> ok
#492 [01:37] <RaphGab> So..?
#493 [01:39] * xXSoulTwisterXx [xXSoulTwisterXx@notlogged] has quit. (Ping timeout: 186 seconds)
#494 [01:40] * xXSoulTwisterXx [xXSoulTwisterXx@notlogged] has joined #minecrafthelp
#495 [01:40] <webrosc> i'm outta ideas sorry
#496 [01:41] <xXSoulTwisterXx> webrosc stil doesnt work
#497 [01:41] <webrosc> you both hava a similar issue it seems
#498 [01:41] <xXSoulTwisterXx> who
#499 [01:41] <tyteen4a03> webrosc, tracerted to servers?
#500 [01:41] <webrosc> nop
#501 [01:41] <webrosc> nope*
#502 [01:41] <tyteen4a03> webrosc, den do
#503 [01:42] * RaphGab [RaphGab@notlogged] has quit. (Quit: Web client closed)
#504 [01:42] <xXSoulTwisterXx> i need help please this has been going on for a month
#505 [01:42] <webrosc> erm... trys to remember command
#506 [01:42] <Andrio> tracert address
#507 [01:43] <tyteen4a03> teamviewer
#508 [01:43] <webrosc> i'm off to bed soon
#509 [01:43] <tyteen4a03> aw
#510 [01:43] <webrosc> xXSoulTwisterXx, do you know how to open a cmd prompt?
#511 [01:43] <xXSoulTwisterXx> yes
#512 [01:44] <webrosc> can you do so please
#513 [01:44] <xXSoulTwisterXx> its open
#514 [01:44] <webrosc> ok, type in tracert mctest.ae97.net
#515 [01:44] <webrosc> and hit enter
#516 [01:45] <xXSoulTwisterXx> ok got it
#517 [01:45] <webrosc> can you copy the log to us
#518 [01:45] <webrosc> you know the paste drill
#519 [01:46] <xXSoulTwisterXx> its still going and no
#520 [01:46] <webrosc> paste.ubuntu.com
#521 [01:46] <xXSoulTwisterXx> there done but no i dont
#522 [01:46] <xXSoulTwisterXx> i cant copy
#523 [01:46] <webrosc> right click on the window
#524 [01:47] <webrosc> select all, copy
#525 [01:47] <xXSoulTwisterXx> http://paste.ubuntu.com/9609071/
#526 [01:47] <xXSoulTwisterXx> there
#527 [01:48] <Zack> im back... sorry i ate lunch
#528 [01:49] <webrosc> hmm... seems to get there ok
#529 [01:49] <Zack> webrosc, are u gonna sleep ?
#530 [01:50] <webrosc> soon yes
#531 [01:50] <Zack> bye... g2g
#532 [01:50] <Zack> i see u soon
#533 [01:51] <xXSoulTwisterXx> well?
#534 [01:51] <xXSoulTwisterXx> webrosc what is it
#535 [01:52] * RE4PER14 [RE4PER14@notlogged] has joined #minecrafthelp
#536 [01:52] * RE4PER14 [RE4PER14@notlogged] has quit. (Client Quit)
#537 [01:52] <webrosc> well your computer is able to see the server, but minecraft can't
#538 [01:52] * RE4PER14 [RE4PER14@notlogged] has joined #minecrafthelp
#539 [01:53] <webrosc> something is blocking minecraft
#540 [01:53] <webrosc> xXSoulTwisterXx, have you run a malware scan?
#541 [01:53] * RE4PER14_ [RE4PER14_@notlogged] has joined #minecrafthelp
#542 [01:53] * RE4PER14_ [RE4PER14_@notlogged] has quit. (Client Quit)
#543 [01:54] <xXSoulTwisterXx> how
#544 [01:55] <webrosc> ??> xXSoulTwisterXx av/malwarebytes
#545 [01:55] <VoxelHead> xXSoulTwisterXx: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#546 [01:55] <VoxelHead> xXSoulTwisterXx: Download it here: http://www.malwarebytes.org/
#547 [01:55] <xXSoulTwisterXx> i just got called ugly :( :( :(
#548 [01:56] <xXSoulTwisterXx> ok know
#549 [01:57] * RE4PER14 [RE4PER14@notlogged] has quit. (Client Quit)
#550 [01:59] * RE4PER14 [RE4PER14@notlogged] has joined #minecrafthelp
#551 [01:59] <RE4PER14> https://gist.github.com/anonymous/9528192ecd5d13f0a84c
#552 [02:00] <RE4PER14> System Information ------------------ Time of this report: 12/24/2014, 17:48:54 Machine name: KYLA-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.110408-1633) Language: English (Regional Setting: English) System Manufacturer: Sony Corporation System Model: VGN-CS16G_W BIOS: Default System BIOS Processor: Intel(R) Core(TM)2 Duo CPU P8
#553 [02:00] <webrosc> RE4PER14, one moment
#554 [02:01] <webrosc> RE4PER14, download and install http://www.nvidia.co.uk/download/driverResults.aspx/77308/en-uk
#555 [02:01] <RE4PER14> thank you, is there anything else i would require to do?
#556 [02:02] * Zack [Zack@notlogged] has quit. (Quit: Web client closed)
#557 [02:02] <webrosc> reboot after install is done, then try minecraft
#558 [02:03] <xXSoulTwisterXx> there now what
#559 [02:05] * Ali [Ali@notlogged] has joined #minecrafthelp
#560 [02:06] <xXSoulTwisterXx> someone help
#561 [02:07] <Ali> I just bought minecraft, but when i load the game it says downloading terrain for 5 minutes and when it finally loads the world is pitch black and no blocks or sky, what do i do this to fix this?
#562 [02:08] <Andrio> xXSoulTwisterXx, did you install Malwarebytes?
#563 [02:08] <xXSoulTwisterXx> yes and ran it
#564 [02:08] <Ali> whats that? i also have a mac book!!
#565 [02:09] <xXSoulTwisterXx> but it still says the samething
#566 [02:09] <Ali> has anyone has my problem?
#567 [02:10] * kamen [kamen@notlogged] has joined #minecrafthelp
#568 [02:11] * kamen is now known as Guest13245
#569 [02:11] * Guest13245 [Guest13245@notlogged] has quit. (Client Quit)
#570 [02:11] <Ali> I just bought minecraft, but when i load the game it says downloading terrain for 5 minutes and when it finally loads the world is pitch black and no blocks or sky, what do i do this to fix this and i have a Mac Book
#571 [02:12] <xXSoulTwisterXx> help me
#572 [02:12] <Ali> please help
#573 [02:17] * xXSoulTwisterXx [xXSoulTwisterXx@notlogged] has quit. (Quit: Web client closed)
#574 [02:19] * Ali [Ali@notlogged] has quit. (Ping timeout: 186 seconds)
#575 [02:32] * Ko [Ko@notlogged] has joined #minecrafthelp
#576 [02:33] <Ko> Minecraft keeps crashing and saying because of com.google.gson.stream.MalformedJsonException
#577 [02:33] <GreyVulpine> Ko - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#578 [02:42] * techno156 [techno156@notlogged] has joined #minecrafthelp
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#580 [02:45] * VoxelHead kicked wOw_ from #minecrafthelp (Reason: Ow_ :Banned: No, we do not apperciate your one-man drama.)
#581 [02:47] * MrMeap [MrMeap@notlogged] has joined #minecrafthelp
#582 [02:48] <MrMeap> Hello!
#583 [02:48] <MrMeap> Anyone here?
#584 [02:49] <Maxis> Nope.
#585 [02:50] <Maxis> Wait
#586 [02:50] <Maxis> Yes
#587 [02:50] <Maxis> Do you require assistance?
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#593 [02:59] <Ko> Help
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#596 [02:59] <Andrio> KO
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#599 [03:29] <__LoganTheFox__> Hello, i need help with minecraft can you help me
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#605 [03:41] <Dan> I can´t login to my sond account on Minecraft. He has a old account from before 2013 and it always write only Demo play! I then follow the list on mojang and tried to login and change his account, but it will not accpt his Username and Password? What can I do now?
#606 [03:41] <Andrio> Was it migrated?
#607 [03:42] <Dan> NO, because I can login on it. This is was I´m trying to do?
#608 [03:42] <Andrio> mm
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#610 [03:43] <Andrio> So... you can log in to the launcher, but not at minecraft.net?
#611 [03:44] <Dan> Sorry MM? I know his password and User name, because I have made it by my self, but it will not work?
#612 [03:44] <Dan> Yes, I can easily login to minecraft.net with mail account
#613 [03:44] <Andrio> mail?
#614 [03:45] <Dan> Yes, we have always used mail address and password to login on minecraft
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#616 [03:46] <Andrio> If so, then it is indeed a Mojang account, and you always use the email address to log in, not the username.
#617 [03:47] <Dan> Okay, but why can he than only play in Demo? Does I than need to migrated it?
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#619 [03:48] <Andrio> No, that's only for older accounts.
#620 [03:48] <Andrio> ??> Dan account/bug/demo
#621 [03:48] <VoxelHead> Dan: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#622 [03:49] <Dan> I have tried everything several time, but I must do something wrong and it is here I hoped you could help
#623 [03:51] <Andrio> Well, we can't do much for account problems here. You may need to contact Mojang via http://help.mojang.com/customer/portal/emails/new.
#624 [03:51] <Dan> Okay. Thanks I will try that
#625 [03:51] <Dan> Okay. Thanks I will try that
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#634 [04:16] <Hyper> Hello
#635 [04:16] <dylanderuyver> my mc have a crash how to upgrade my graphics driver
#636 [04:16] <Hyper> I have downloaded the official Minecraft laucher
#637 [04:16] <dylanderuyver> me to
#638 [04:16] <Hyper> My Minecraft username is Hyper8000
#639 [04:16] <Hyper> When I press download.
#640 [04:16] <Andrio> ??> dylanderuyver win/DXDiag
#641 [04:16] <VoxelHead> dylanderuyver: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#642 [04:16] <Hyper> It downloads the game but crashes
#643 [04:16] <Hyper> The reason provided is :
#644 [04:17] <dylanderuyver> it does work
#645 [04:17] <Andrio> right...
#646 [04:17] <dylanderuyver> i'm from belgium
#647 [04:17] <Hyper> Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#648 [04:18] <Andrio> ??> Hyper launcher/log
#649 [04:18] <VoxelHead> Hyper: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#650 [04:18] <VoxelHead> Hyper: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#651 [04:19] * xnrand is now known as ihatechristmas
#652 [04:19] <Hyper> Ok.
#653 [04:19] <Hyper> The whole log?
#654 [04:19] <Hyper> VoxelHead The whole log?
#655 [04:19] <Hyper> Copy and paste?
#656 [04:19] <Andrio> yes.
#657 [04:20] <Hyper> [00:53:56 INFO]: Minecraft Launcher 1.6.5 (through bootstrap 4) started on windows... [00:53:56 INFO]: Current time is Dec 24, 2014 12:53:56 AM [00:53:56 INFO]: System.getProperty('os.name') == 'Windows 8' [00:53:56 INFO]: System.getProperty('os.version') == '6.2' [00:53:56 INFO]: System.getProperty('os.arch') == 'x86' [00:53:56 INFO]: System.getProperty('java.version') == '1.8.0_25' [00:53:56 INFO]: System.getProperty('java.vendor') == 'Oracle Corpora
#658 [04:20] <Andrio> mm
#659 [04:20] <Hyper> My laucher is the one we download from Minecraft.net
#660 [04:20] <Hyper> That's it.
#661 [04:20] <Andrio> That's not what VoxelHead told you to do.
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#663 [04:20] <dylanderuyver> come on help me
#664 [04:20] <Hyper> [00:53:56 INFO]: Minecraft Launcher 1.6.5 (through bootstrap 4) started on windows... [00:53:56 INFO]: Current time is Dec 24, 2014 12:53:56 AM [00:53:56 INFO]: System.getProperty('os.name') == 'Windows 8' [00:53:56 INFO]: System.getProperty('os.version') == '6.2' [00:53:56 INFO]: System.getProperty('os.arch') == 'x86' [00:53:56 INFO]: System.getProperty('java.version') == '1.8.0_25' [00:53:56 INFO]: System.getProperty('java.vendor') == 'Oracle Corpora
#665 [04:21] <Andrio> ??> dylanderuyver win/DXDiag
#666 [04:21] <Hyper> He told me to copy all the text and paste it
#667 [04:21] <VoxelHead> dylanderuyver: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#668 [04:21] <dylanderuyver> it doesn work
#669 [04:21] <Andrio> Hyper, paste it to http://paste.ubuntu.com/
#670 [04:21] <Hyper> Sorry.
#671 [04:21] <Hyper> Oh ok.
#672 [04:22] <Hyper> I am supposed to paste the akes me too. mmhmm ok.it t
#673 [04:23] <Hyper> It's taking a lot of time.
#674 [04:23] <dylanderuyver> is there a link for yt
#675 [04:23] <Hyper> I pressed Paste.
#676 [04:24] <Hyper> I get it now.
#677 [04:24] <Andrio> Both of you, I need to see the link to the post.
#678 [04:24] <dylanderuyver> my mc have a crash how to upgrade my graphics driver
#679 [04:24] <dylanderuyver> is there a link for yt
#680 [04:24] <Andrio> Probably.
#681 [04:24] <dylanderuyver> my mc have a crash how to upgrade my graphics driver
#682 [04:24] <dylanderuyver> is there a link for yt
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#684 [04:25] <dylanderuyver> my mc have a crash how to upgrade my graphics driver
#685 [04:25] <dylanderuyver> my mc have a crash how to upgrade my graphics driver
#686 [04:25] <dylanderuyver> my mc have a crash how to upgrade my graphics driver
#687 [04:25] <dylanderuyver> is there a link for yt
#688 [04:25] <Andrio> ??> dylanderuyver win/DXDiag
#689 [04:26] <VoxelHead> dylanderuyver: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#690 [04:26] <Andrio> ↑ it's pretty clear.
#691 [04:26] <Hyper> paste.ubuntu.com
#692 [04:27] <Hyper> Is that the link?
#693 [04:27] <Andrio> Hyper, follow this: https://www.dropbox.com/s/nout9awmf3b26gj/Screenshot%202014-08-16%2000.18.56.png?dl=0
#694 [04:27] <Hyper> Okkkk..
#695 [04:28] <Hyper> Should i exit Ubuntu Pastebin?
#696 [04:28] <Hyper> Oh ok.
#697 [04:29] <Hyper> But when I press Paste! It is still loading
#698 [04:29] <Andrio> Mm
#699 [04:29] <Andrio> You entered a name, right?
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#702 [04:30] <Hyper> Yes. Hyper
#703 [04:30] <dylanderuyver> it doesn work andrio
#704 [04:31] <dylanderuyver> or voxelhead
#705 [04:31] <Andrio> dylanderuyver, you need to show me the link to your DXDiag report. There are pictures showing you how to get that.
#706 [04:31] <Hyper> My Minecraft username is Hyper8000 Premium. Am I supposed to write that?
#707 [04:31] <Andrio> Hyper, you need to enter a name in the Poster field. It doesn't really matter what it is though.
#708 [04:32] <dylanderuyver> give me a link for showing
#709 [04:32] <Hyper> I have a slow internet
#710 [04:32] <Andrio> dylanderuyver, you can see the pictures in the instructions, right?
#711 [04:33] <Andrio> Look near the bottom of the page.
#712 [04:33] <dylanderuyver> yes i dont understand it
#713 [04:33] <Andrio> What part?
#714 [04:34] <dylanderuyver> the last picture
#715 [04:35] <dylanderuyver> ------------------ System Information ------------------ Time of this report: 12/24/2014, 10:01:35 Machine name: DYLAN Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130410-1505) Language: Dutch (Regional Setting: Dutch) System Manufacturer: SAMSUNG ELECTRONICS CO., LTD. System Model: 350V5C/351V5C/3540VC/3440VC BIOS: P08ABE Processor: Intel(R) Pentium(R) CPU
#716 [04:35] <dylanderuyver> ------------------ System Information ------------------ Time of this report: 12/24/2014, 10:01:35 Machine name: DYLAN Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130410-1505) Language: Dutch (Regional Setting: Dutch) System Manufacturer: SAMSUNG ELECTRONICS CO., LTD. System Model: 350V5C/351V5C/3540VC/3440VC BIOS: P08ABE Processor: Intel(R) Pentium(R) CPU
#717 [04:37] <Andrio> What 's wrong with that picture?
#718 [04:37] <dylanderuyver> I dont understand that
#719 [04:37] <Andrio> You see the URL circled in red there?
#720 [04:38] <Andrio> You should have a URL that looks like it on your own post. I need to see that.
#721 [04:38] <dylanderuyver> https://gist.github.com/anonymous/35088abb877c2256ce73/download#
#722 [04:38] <Andrio> There you go.
#723 [04:39] <dylanderuyver> can you use google translate set it on netherlands
#724 [04:40] <Andrio> Can't you do that?
#725 [04:41] <Andrio> Anyway, try installing this driver: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764
#726 [04:41] <dylanderuyver> now i'm bad in engelish
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#729 [04:41] <Hyper> The Link in the Ubuntu Pastebin is.
#730 [04:41] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#731 [04:41] <Hyper> \http://paste.ubuntu.com/9609772/
#732 [04:42] <EpicGamer424> and in gamemode
#733 [04:42] <Hyper> http://paste.ubuntu.com/9609772/
#734 [04:42] <EpicGamer424> help?
#735 [04:42] <Hyper> Andrio
#736 [04:43] <dylanderuyver> epicgamer set your gamemode in easy
#737 [04:43] <EpicGamer424> It was on normal, will easy change anything?
#738 [04:43] <Andrio> Hyper, looks like your problem is that the launcher failed to download all the files needed.
#739 [04:43] <Andrio> Try restarting the launcher and letting it try again a few times.
#740 [04:43] <Hyper> Oh.I tried downloading 2 times.
#741 [04:44] <Hyper> I shall try once more.
#742 [04:44] <EpicGamer424> help?
#743 [04:44] <Hyper> Should I close all the other tabs while doing this?
#744 [04:44] <EpicGamer424> passive mobs spawn but no hostile mobs spawn
#745 [04:45] <Andrio> EpicGamer424, I wish I had an answer to this. Monster spawning does my head in too.
#746 [04:45] <dylanderuyver> thx andrio
#747 [04:45] <Andrio> Does /difficulty 2 do anything?
#748 [04:45] <dylanderuyver> thx andrio
#749 [04:45] <dylanderuyver> thx andrio
#750 [04:45] <dylanderuyver> thx andrio
#751 [04:45] <dylanderuyver> thx andrio
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#753 [04:45] <EpicGamer424> Adriano are you talking to me?
#754 [04:45] <Andrio> yes.
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#756 [04:45] <EpicGamer424> no
#757 [04:46] <EpicGamer424> they spawn from spawners
#758 [04:46] <EpicGamer424> but dont seem to spawn at night
#759 [04:46] <EpicGamer424> ...
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#761 [04:47] <Mijutu> hab nen pixel fehler
#762 [04:47] <SynchunkBot> Mijutu: Hier wird nur Englisch gesprochen. Falls du kein Englisch sprichst, empfehlen wir dir, einen automatischen Übersetzer (z.B. http://translate.google.com) zu verwenden
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#764 [04:47] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#765 [04:47] <Ndizzle_1281> When I try to use a server to joinen my minecraft crashes
#766 [04:47] <Mijutu> I have a pixel proplem
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#768 [04:48] <EpicGamer424> Ndizzle_1281: reinstall minecraft
#769 [04:48] <Ndizzle_1281> ok thx
#770 [04:48] <EpicGamer424> idk if it will work but try it
#771 [04:48] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
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#773 [04:50] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#774 [04:50] <EpicGamer424> HELP
#775 [04:51] <chase_> me?
#776 [04:51] <Morten_A> using 1.7.2-Forge10.12.2.1121 (originally 1.8.1) and have a problem: When I launch Minecraft, the program shuts down after selecting 'Play' - just disappears without any error message or anything. The program worked fine a few days ago, and have not done any modifications or any changes to the program. Any tips to what I can do?
#777 [04:51] <chase_> i cant buy mc at all
#778 [04:52] <chase_> just made a new accnt the other day
#779 [04:52] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#780 [04:52] <Morten_A> chase_: try to buy mc using Chrome or Firefox (anything else than Internet Explorer)
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#782 [04:54] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
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#785 [04:55] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#786 [04:55] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#787 [04:55] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#788 [04:55] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#789 [04:55] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#790 [04:56] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#791 [04:56] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#792 [04:56] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#793 [04:56] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#794 [04:56] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#795 [04:58] <EpicGamer424> Hello, i recently bought a realm and no mobs are spawning at night. However they do spawn from spawners
#796 [04:58] <Synchunk> Stop spamming or nobody will help you
#797 [04:59] <Synchunk> /gamerule doMobSpawning true
#798 [05:00] * Odd|Away is now known as Oddstr13
#799 [05:00] <EpicGamer424> ok
#800 [05:01] <EpicGamer424> not working
#801 [05:01] <Synchunk> define 'not working'
#802 [05:02] <EpicGamer424> no mobs spawn
#803 [05:02] <Synchunk> but you were able to run the command?
#804 [05:02] <EpicGamer424> yea
#805 [05:03] <Synchunk> try opening the Realm settings, make sure they're correct (you can also try increasing the difficulty)
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#813 [05:26] <Deltabomb12> i need help for buy minecraft
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#821 [05:32] <Galatheas> hi, where can i find informations about the differtens between the OP-Levels for the Minecraft server? i dont want to give someone full permissons (eg. to stop the server). Are there any options for?
#822 [05:33] <Andrio> Well, there's the wiki.
#823 [05:36] <Galatheas> but i cant find informations what commands can used at op lvl 1 or 2... etc
#824 [05:39] <Andrio> http://minecraft.gamepedia.com/Server.properties
#825 [05:41] <Galatheas> can i use the op lvl in the op.jason too?
#826 [05:42] <Galatheas> so user A have level 2 user B level 3 and user C lvl 4?
#827 [05:42] <Galatheas> for example
#828 [05:47] <Andrio> I don't know...
#829 [05:50] <Galatheas> :) just tried... yep.. works :) thank you :)
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#835 [06:02] <sasha> i need help please
#836 [06:02] <sasha> salvatore
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#838 [06:02] <sasha> hejjejyejie
#839 [06:03] <sasha> pleasew
#840 [06:03] <sasha> +please
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#842 [06:04] <sasha> i wanna join minecraft but i can"t do it i dont know how
#843 [06:05] <sasha> please salvatore read my help or my question:p
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#845 [06:06] <sasha> i need help
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#848 [06:08] <sasha> wug
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#863 [06:29] <chanel> hello, I have a problem
#864 [06:29] <chanel> can someone help me? :P
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#880 [07:05] <Doru> ' please try again. When I press OK, everithing closes.
#881 [07:06] <Doru> Sorry, I lost a line.
#882 [07:07] <Doru> I have just bought Minecreaft. From the email I installed the Windows Installer.
#883 [07:08] <Doru> After a while, a windows poped Up saying Unable to start Launcher. Please try again.
#884 [07:08] * May2Bee [May2Bee@notlogged] has joined #minecrafthelp
#885 [07:10] <Doru> Whant shuld I do to get it started?
#886 [07:10] <May2Bee> Hello, someone have stole my Minecraft premium account and my e-mail to witch it was registered like 2 or more years ago, but I want back to Minecraft. What can I do?
#887 [07:13] * MrYooGurt [MrYooGurt@notlogged] has joined #minecrafthelp
#888 [07:13] <Galaxy_2Alex> May2Bee, Find your transaction ID, and contact Mojang
#889 [07:14] <Galaxy_2Alex> ??> May2Bee account/transaction-id
#890 [07:14] <VoxelHead> May2Bee: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#891 [07:14] <Galaxy_2Alex> ??> May2Bee account/send-email
#892 [07:14] <VoxelHead> May2Bee: If you used PaySafeCard, your transaction ID is the card number.
#893 [07:14] <VoxelHead> May2Bee: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#894 [07:14] <Galaxy_2Alex> Doru, Try the .exe launcher instead.
#895 [07:15] <MrYooGurt> https://gist.github.com/anonymous/d87fd524c5c854037f99 guys i cant install my drivers please help me
#896 [07:15] <Galaxy_2Alex> MrYooGurt, One moment
#897 [07:15] <MrYooGurt> kk
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#899 [07:16] <Galaxy_2Alex> MrYooGurt, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/80913/en-us
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#901 [07:17] <MrYooGurt> ill try man thanks
#902 [07:18] <Doru> Trying now the .exe file.
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#907 [07:22] <Doru> Hi, the same result. After the Unpacking Luncher I got the same error "Unable to start Laucher. Please try again."
#908 [07:22] <Galaxy_2Alex> Doru, Please copy the full error log, and paste it to http://paste.ubuntu.com/, then give us the link to the paste.
#909 [07:23] * Jamer [Jamer@notlogged] has joined #minecrafthelp
#910 [07:26] <Doru> Where should I get the error log? the window I get is a plain Windows window only with OK button in it
#911 [07:27] <Galaxy_2Alex> Doru, Are you getting the launcher from minecraft.net/download?
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#913 [07:27] <Doru> yes
#914 [07:27] <Galaxy_2Alex> Doru, What Antivirus program are you using?
#915 [07:27] <Doru> Kaspersky
#916 [07:28] <Galaxy_2Alex> Doru, Set an exception for both Minecraft and Java inside Kaspersky.
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#919 [07:31] <RaynaPR> im trying to download minecraft and it says there is a problem with thelauncher
#920 [07:33] <Galaxy_2Alex> RaynaPR, Please copy the full error log, and paste it to http://paste.ubuntu.com/, then give us the link to the paste.
#921 [07:41] * Martelodeodin [Martelodeodin@notlogged] has joined #minecrafthelp
#922 [07:42] <Martelodeodin> não estou conseguindo jogar minecraft por causa do driver da placa de video
#923 [07:42] <SynchunkBot> Martelodeodin: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como http://translate.google.com/
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#934 [07:55] <MrYooGurt> Gaaxy_2Alex the driver didnt install it gave me an error
#935 [07:55] <walter> ik heb de java geupdate en nu geeft minecraft elke keer een eror aan wat moet ik doen >
#936 [07:55] <SynchunkBot> walter: Wij spreken hier alleen Engels. U kunt echter, indien u dat wenst, het proberen met behulp van een vertaler, zoals http://translate.google.com/
#937 [07:55] <Galaxy_2Alex> MrYooGurt, What error?
#938 [07:56] <walter> I updated the java and now gives minecraft every time an eror what should I do
#939 [07:56] <MrYooGurt> wait trying to upad a screensht
#940 [07:57] <Galaxy_2Alex> walter, Try the installer (.msi) from here instead: https://minecraft.net/download
#941 [07:58] <MrYooGurt> galaxy hw t take a screensht and send it here?
#942 [07:58] <Galaxy_2Alex> MrYooGurt, http://www.take-a-screenshot.org/
#943 [07:59] <Galaxy_2Alex> ??> MrYooGurt imgur
#944 [07:59] <VoxelHead> MrYooGurt: Imgur is an image hosting website at http://www.imgur.com/ where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
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#948 [08:01] <MrYooGurt> http://imgur.com/fdHOP5n
#949 [08:01] <Galaxy_2Alex> MrYooGurt, Can you start Minecraft now?
#950 [08:02] * ben [ben@notlogged] has joined #minecrafthelp
#951 [08:02] <walter> I updated the java and now gives minecraft every time an eror what should I do https://minecraft.net/download didt work
#952 [08:02] <Galaxy_2Alex> walter, Please copy the full error log, and paste it to http://paste.ubuntu.com/, then give us the link to the paste.
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#955 [08:03] <walter> http://paste.ubuntu.com/
#956 [08:04] <walter> http://paste.ubuntu.com/9610754/
#957 [08:04] <Galaxy_2Alex> ??> walter win/dxdiag
#958 [08:04] <VoxelHead> walter: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#959 [08:04] <MrYooGurt> http://imgur.com/uS9ARQN
#960 [08:04] <MrYooGurt> n
#961 [08:04] <Galaxy_2Alex> MrYooGurt, Restart your PC, and try to install the driver again
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#963 [08:05] <MrYooGurt> kk#
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#967 [08:06] <walid> hoi
#968 [08:07] <Galaxy_2Alex> Hello.
#969 [08:07] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#970 [08:07] <Doru> Hi, did not how to set exceptions for java and minecraft in Kaspersky, so I closed Kaspersky to check if tit works. It does. Thanks.
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#973 [08:11] <Andrio> Doru, do you have Kaspersky set to scan encrypted connections?
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#978 [08:31] * Marko [Marko@notlogged] has joined #minecrafthelp
#979 [08:31] <Marko> hello
#980 [08:31] <Marko> !!
#981 [08:31] <Marko> !
#982 [08:31] <Marko> !
#983 [08:32] <Marko> !
#984 [08:32] <MiisFire> meu minecraft não esta dando pra abrir
#985 [08:32] <SynchunkBot> MiisFire: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como http://translate.google.com/
#986 [08:32] <Andrio> ??> Marko ask
#987 [08:32] <Galaxy_2Alex> Marko, Please don't spam.
#988 [08:32] <VoxelHead> Marko: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#989 [08:32] <VoxelHead> Marko: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#990 [08:32] <Marko> ok, sory
#991 [08:32] <MiisFire> My game is not opening
#992 [08:32] <MiisFire> speaks of this error
#993 [08:32] <MiisFire> https://gist.github.com/anonymous/56bae096c61eec93e9df
#994 [08:32] * davi12terra [davi12terra@notlogged] has joined #minecrafthelp
#995 [08:33] <Galaxy_2Alex> MiisFire, One moment
#996 [08:33] <MiisFire> ook
#997 [08:33] <Marko> I have a problem with crash report. I dont no fix it!
#998 [08:33] <Galaxy_2Alex> MiisFire, Download and Install this driver: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22165
#999 [08:33] <Galaxy_2Alex> ??> Marko launcher/game-output
#1000 [08:33] <VoxelHead> Marko: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1001 [08:33] <Marko> me?
#1002 [08:33] <VoxelHead> Marko: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1003 [08:33] <Marko> thank you
#1004 [08:34] <Galaxy_2Alex> Marko, Only messages starting with your name are for you.
#1005 [08:34] <Marko> I dont see it
#1006 [08:34] <Marko> sry
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#1009 [08:35] <Jasperfirecai2> o/ everyone
#1010 [08:35] <Galaxy_2Alex> Jasperfirecai2, Hello
#1011 [08:35] <MrYooGurt> Galaxy thanks
#1012 [08:36] <Marko> I go now, thanks Galaxy for help. Bye
#1013 [08:36] <MrYooGurt> <Galaxy_2Alex> do you know where i can get sound drivers xd
#1014 [08:38] <Galaxy_2Alex> MrYooGurt, Try this one: http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false#High Definition Audio Codecs
#1015 [08:39] <MrYooGurt> k thanks
#1016 [08:39] <Marko> Who want play with me, adf me on my Facebook profile: https://www.facebook.com/marko.ivankovic757
#1017 [08:39] * Adrien54760 [Adrien54760@notlogged] has joined #minecrafthelp
#1018 [08:39] * VoxelHead kicked Marko from #minecrafthelp (Reason: arko :[Galaxy_2Alex]: Please don't advertise. Merry Christmas though!)
#1019 [08:39] * VoxelHead kicked Marko from #minecrafthelp (Reason: arko :[Galaxy_2Alex]: Please don't advertise. Merry Christmas though!)
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#1021 [08:42] <MrYooGurt> gaaxy whats that http://imgur.com/Dw8YI3t,NNhvXl8,sisUd1Q
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#1025 [08:44] <Galaxy_2Alex> MrYooGurt, Can you see the files on this page?: http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false
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#1028 [08:45] <Galaxy_2Alex> MrYooGurt, If you can, download the second one (64 bits Vista, WIndows 7 [...])
#1029 [08:45] <MrYooGurt> yes
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#1034 [08:47] <Alexal2000> No me se la contraseña de mi cuenta Minecraft Premium, envio para restablecer una nueva contraseña al gmail alexalonsolidoy@gmail.com y no se me envia, no puedo iniciar Minecraft ya que no me se la contraseña o el email, ayuda.
#1035 [08:47] <SynchunkBot> Alexal2000: Sólo hablamos Inglés aquí. Sin embargo, puede, si lo desea, trate de usar una máquina traductora, como http://translate.google.com/
#1036 [08:47] * KellyWiley [KellyWiley@notlogged] has joined #minecrafthelp
#1037 [08:47] <Alexal2000> Okey
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#1039 [08:48] <Alexal2000> No me my password Minecraft Premium account, sent to reset a new password to gmail alexalonsolidoy@gmail.com and not sent me, I can not start Minecraft since I do not password or email support.
#1040 [08:48] <Galaxy_2Alex> Alexal2000, Check your Spam and Ads folder.
#1041 [08:49] <Alexal2000> Now check those folders and nothing
#1042 [08:51] <Galaxy_2Alex> Alexal2000, Find your transaction ID, and contact Mojang
#1043 [08:51] <Alexal2000> Took a few days reviewing those folders and sending me messages to reset the password, but do not send me anything
#1044 [08:51] <Galaxy_2Alex> ??> Alexal2000 account/transaction-id
#1045 [08:51] <VoxelHead> Alexal2000: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#1046 [08:51] <VoxelHead> Alexal2000: If you used PaySafeCard, your transaction ID is the card number.
#1047 [08:51] <Galaxy_2Alex> ??> Alexal2000 account/send-email
#1048 [08:51] <VoxelHead> Alexal2000: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#1051 [08:53] <Alexal2000> I use PayPal
#1052 [08:53] <Galaxy_2Alex> ??> Alexal2000 account/transaction-id/paypal
#1053 [08:53] <VoxelHead> Alexal2000: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#1054 [08:53] <VoxelHead> Alexal2000: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
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#1057 [08:55] * SwankyOctopuss [SwankyOctopuss@notlogged] has joined #minecrafthelp
#1058 [08:56] <SwankyOctopuss> I need help starting up my minecraft. It says that it has crashed and i filed out the diagnostis test thing for you guys to look at.
#1059 [08:57] <Galaxy_2Alex> SwankyOctopuss, Please give us the link to it.
#1060 [08:57] <SwankyOctopuss> https://gist.github.com/anonymous/ce532eb1282c8435d310
#1061 [08:58] <Galaxy_2Alex> SwankyOctopuss, Donwload and Install this driver: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22165
#1062 [08:59] <SwankyOctopuss> is this a realiable website and/or download?
#1063 [09:01] <Galaxy_2Alex> SwankyOctopuss, It's the company that made your graphics card, so yes.
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#1066 [09:03] <Alexal2000> Sorry, mi account has buy with Credit Card
#1067 [09:04] <Galaxy_2Alex> ??> Alexal2000 account/transaction-id
#1068 [09:04] <VoxelHead> Alexal2000: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#1069 [09:04] <VoxelHead> Alexal2000: If you used PaySafeCard, your transaction ID is the card number.
#1070 [09:04] <Alexal2000> Okey
#1071 [09:04] * missgame [missgame@notlogged] has joined #minecrafthelp
#1072 [09:05] <Alexal2000> I do not have but thanks anyway.
#1073 [09:05] <SwankyOctopuss> Galaxy_2Alex. It still says it crashed.
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#1076 [09:07] * missgame [missgame@notlogged] has joined #minecrafthelp
#1077 [09:07] <Galaxy_2Alex> SwankyOctopuss, Try this one: http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=R304340
#1078 [09:07] * missgame [missgame@notlogged] has quit. (Client Quit)
#1079 [09:08] <Galaxy_2Alex> SwankyOctopuss, It's from the company that made your laptop, so yes, it's reliable.
#1080 [09:08] <SwankyOctopuss> Were there any other steps i was supposed to take after downloading?
#1081 [09:08] <Galaxy_2Alex> SwankyOctopuss, Yes, you were supposed to install it.
#1082 [09:08] <SwankyOctopuss> Oh dah. Okay hold on haha
#1083 [09:09] * Rico-offline is now known as ricoz
#1084 [09:12] <SwankyOctopuss> it needs to restart my computer. If i don't come back, then thank you for the help. Have a good day.
#1085 [09:13] * Kristaa [Kristaa@notlogged] has joined #minecrafthelp
#1086 [09:14] <Kristaa> I'm having trouble logging into my account.
#1087 [09:15] <Galaxy_2Alex> Kristaa, Define "trouble"
#1088 [09:15] * SwankyOctopuss [SwankyOctopuss@notlogged] has quit. (Ping timeout: 186 seconds)
#1089 [09:15] <Kristaa> The email that I use to have for the mojang login is no longer a working email, I've tried resetting everything and it's telling me it doesn't exist.
#1090 [09:16] * Alex___ [Alex___@notlogged] has joined #minecrafthelp
#1091 [09:16] <Galaxy_2Alex> Kristaa, What is your Minecraft Username?
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#1093 [09:16] <Kristaa> AwesomelySaucey
#1094 [09:17] <Galaxy_2Alex> Kristaa, So the adress doesn't work for Minecraft anymore, or you generally lost access to it and want to change it for Minecraft?
#1095 [09:18] * denzel_soto [denzel_soto@notlogged] has joined #minecrafthelp
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#1097 [09:18] <Kristaa> I''ve lost access to it and want to change it for minecraft. But also, that email is no longer working for me, it was deleted.
#1098 [09:18] * denzel_soto [denzel_soto@notlogged] has joined #minecrafthelp
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#1100 [09:19] <Galaxy_2Alex> ??> Kristaa account/transaction-id
#1101 [09:19] <VoxelHead> Kristaa: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#1102 [09:19] <VoxelHead> Kristaa: If you used PaySafeCard, your transaction ID is the card number.
#1103 [09:20] <Galaxy_2Alex> Kristaa, Find your transaction ID, and contact Mojang
#1104 [09:20] <Galaxy_2Alex> ??> Kristaa account/send-email
#1105 [09:20] <VoxelHead> Kristaa: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1106 [09:20] * vivi [vivi@notlogged] has joined #minecrafthelp
#1107 [09:21] <pwnsrv> 4祝大家圣诞快乐
#1108 [09:22] <Galaxy_2Alex> Uh, thanks.
#1109 [09:22] <Galaxy_2Alex> Merry Christmas to you too!
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#1111 [09:25] <Kristaa> There is no way for me to get you any transaction ID. The account was a gift to me. I can give you the current password any email that i've changed it to etc. but I don't have the transaction ID
#1112 [09:25] <Galaxy_2Alex> Kristaa, Do you still have the gift code?
#1113 [09:26] <Kristaa> No I do not. Is there not another way to verify that it is my account?
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#1117 [09:28] <Galaxy_2Alex> Kristaa, No, the transaction ID (or the gift code in this case) is basically the receipt, you won't have much luck without it.
#1118 [09:28] <kuba_06> hi i have problem with start playing in minercraft - perhaps with java, im using the latest version
#1119 [09:29] <kuba_06> could somebody help me i send more deatails i prv msg
#1120 [09:29] * Sovan_Theln [Sovan_Theln@notlogged] has joined #minecrafthelp
#1121 [09:29] <Kristaa> What happens to accounts that people have paid good money for getting lost like mine then? People just spend $30 and get nothing for not having a receipt. If i had my Email I could get all of that information to you, but like I said it was deleted without my knowledge.
#1122 [09:30] <Galaxy_2Alex> kuba_06, Sure, please explain your problem.
#1123 [09:31] <kuba_06> i see lanuch screen and can chose the map but when im running it the screen missing and i have crash report
#1124 [09:33] <Galaxy_2Alex> Kristaa, First off, giving me anything won't help you since I'm not working for Mojang. And as you might know: Getting support for products without the receipt is not that easy. I could tell you that you might still be able to receive some support when contacting them, but I cannot promise anything. Just try it.
#1125 [09:33] <Galaxy_2Alex> ??> Kristaa account/send-email
#1126 [09:33] <VoxelHead> Kristaa: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1127 [09:33] <Galaxy_2Alex> ??> kuba_06 scold/pm
#1128 [09:33] <VoxelHead> kuba_06: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1129 [09:33] <Galaxy_2Alex> ??> kuba_06 paste
#1130 [09:33] <VoxelHead> kuba_06: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1131 [09:34] <Galaxy_2Alex> kuba_06, Post the crash report on that page. ^
#1132 [09:34] <Galaxy_2Alex> kuba_06, No, here, don't send me PMs.
#1133 [09:34] <Galaxy_2Alex> kuba_06, Read what VoxelHead told you.
#1134 [09:34] <Galaxy_2Alex> kuba_0
#1135 [09:36] <Sovan_Theln> I am downloading minecraft on my new computer, but I am having issues with getting it to work. In my nativelog file, it says: http://pastebin.com/DCEMLQDn
#1136 [09:36] <kuba_06> oki thx - there is the link: http://paste.ubuntu.com/9611274/
#1137 [09:37] <Galaxy_2Alex> ??> kuba_06 tools/hjt
#1138 [09:37] <VoxelHead> kuba_06: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1139 [09:37] <VoxelHead> kuba_06: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1140 [09:37] <Galaxy_2Alex> Sovan_Theln, What Antivirus program are you using?
#1141 [09:37] <Sovan_Theln> AVG.
#1142 [09:37] <Sovan_Theln> AVG Internet Security 2015 more specifically.
#1143 [09:38] <Galaxy_2Alex> Sovan_Theln, It's being overprotective, disable it or set a full exception for Minecraft and Java.
#1144 [09:38] <Sovan_Theln> I also have a redundant, soon to expire Norton Internet Security installed but it will soon go away.
#1145 [09:38] <Galaxy_2Alex> Sovan_Theln, Oh
#1146 [09:39] <Galaxy_2Alex> Sovan_Theln, Well, remove that now, it's known to cause problems even when it's expired.
#1147 [09:39] <Galaxy_2Alex> (and even more problems when it's not expired)
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#1149 [09:41] <kuba_06> there you have the second link: http://paste.ubuntu.com/9611289/
#1150 [09:41] <Galaxy_2Alex> kuba_06, Reinstall avast.
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#1154 [09:44] <Kristaa> Okay, I understand that I have to have a transaction ID. But, I am logged into Mojang account trying to change the Email right now. It is asking me to send instructions to the email that doesn't exist.
#1155 [09:44] <Kristaa> Is there not another way to change the email since I'm logged in and can change everything else?
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#1158 [09:45] <Galaxy_2Alex> Kristaa, https://account.mojang.com/changeemail/request
#1159 [09:45] <Kristaa> That link sends me to a page that says " your account has not been secured"
#1160 [09:46] <Kristaa> Sorry, I spoke too soon.
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#1163 [09:47] <nickandkelly> is there anyway to keep the christmas chest update
#1164 [09:48] <Galaxy_2Alex> nickandkelly, http://www.planetminecraft.com/texture_pack/christmas-textures-1791012/
#1165 [09:48] <nickandkelly> textures are not considered mods because i dont like mods
#1166 [09:49] <Galaxy_2Alex> nickandkelly, That's a resource pack, not a mod.
#1167 [09:49] * Sovan_Theln [Sovan_Theln@notlogged] has joined #minecrafthelp
#1168 [09:49] <nickandkelly> thanks
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#1170 [09:50] <Sovan_Theln> OK, it (Norton) is now uninstalled. What is the next step?
#1171 [09:50] <Galaxy_2Alex> Sovan_Theln, Does MC work now?
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#1173 [09:52] <Sovan_Theln> Nay, it's downloading runtime now.
#1174 [09:52] <Sovan_Theln> But I guess that's necessary.
#1175 [09:52] <Sovan_Theln> It's doing it significantly faster than before.
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#1177 [09:53] <lucky4good> we have minecraft for pc but my daughter can't get back into any of her saved worlds. "play selected world" is always grayed out, all she can do is create a new world.
#1178 [09:53] <lucky4good> we can see the world there in the resource packs, there's just no way to select it when minecraft launches
#1179 [09:53] <Galaxy_2Alex> Sovan_Theln, Yeah, Norton is a piece of... you know :P
#1180 [09:53] <Galaxy_2Alex> lucky4good, Is it on a touchscreen device?
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#1182 [09:54] <lucky4good> it's a touchscreen laptop
#1183 [09:54] <lucky4good> dell
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#1185 [09:54] <Galaxy_2Alex> lucky4good, Try with a mouse instead, or a trackpad. It's a known issue.
#1186 [09:54] <lucky4good> ah, ok, thanks so much!
#1187 [09:54] <lucky4good> will try that now
#1188 [09:55] <lucky4good> have tried trackpad but will plug in a mouse
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#1190 [09:57] <lucky4good> thanks sooooooo much!!!! it worked with a mouse.
#1191 [09:57] <lucky4good> my daughter is screaming right now, lol
#1192 [09:57] <lucky4good> she's been losing her worlds for months
#1193 [09:57] <lucky4good> happy holidays! you guys are awesome, been trying to solve this forever
#1194 [09:57] <Galaxy_2Alex> lucky4good, No problem, happy holidays as well :D
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#1196 [10:00] <nickandkelly> do you support resource packs
#1197 [10:00] <Galaxy_2Alex> nickandkelly, Not directly, no.
#1198 [10:00] <nickandkelly> ok thanks
#1199 [10:01] <Galaxy_2Alex> nickandkelly, Does the one I gave you not work?
#1200 [10:01] <nickandkelly> well it does not show up in the resource option in minecraft so i unzip it and move folder and still did not show up
#1201 [10:02] <nickandkelly> i figure i was doing something wrong
#1202 [10:02] <Galaxy_2Alex> nickandkelly, Hm, that pack might be too old then. Try to find one yourself via google (shouldn't be too hard), or keep changing the computer time to something between 24th and 26th december.
#1203 [10:02] <Galaxy_2Alex> ...or you figure it out lol
#1204 [10:02] <nickandkelly> yeah thanks for the tip
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#1213 [10:06] <withermanhd> hey i got some troubles after i installed minecraft
#1214 [10:07] <Galaxy_2Alex> withermanhd, Define "troubles"
#1215 [10:07] <Galaxy_2Alex> withermanhd, Define "troubles"
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#1217 [10:07] <withermanhd> after i want open the game there came a icon says error unknown
#1218 [10:07] <Sovan_Theln> Galaxy, another question, likely one that is probably just for Mojang to begin with. I have access to my account, but I don't have access to my old email (I graduated from college and since then they discontinued my email access), and I don't have access to the receipt. I bought using Paypal, but I don't have an account. Is it likely, if I provide purchase details and the fact that I still can log into my Minecraft, that I can have th
#1219 [10:07] <Sovan_Theln> find the ID?
#1220 [10:08] <Sovan_Theln> I'm aware you aren't a member of Mojang, I'm just wondering if you have experience with that sort of thing.
#1221 [10:08] <Galaxy_2Alex> Sovan_Theln, What do you mean with "purchase details"?
#1222 [10:08] * Ritsuka is now known as Kaname
#1223 [10:08] <Sovan_Theln> I had a similar problem withermanhd, and I uninstalled Norton Internet Security to get it to work.
#1224 [10:08] <Sovan_Theln> The ID they asked for.
#1225 [10:09] <Galaxy_2Alex> Sovan_Theln, That's the important thing, so yes, you will get support.
#1226 [10:09] <Galaxy_2Alex> withermanhd, What Antivirus program are you using?
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#1229 [10:11] <z_> ive just downloaded minecraft but it will not run. I am on windows 7, google chrome and have uptodate java
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#1239 [10:24] <Ultimateno> can someone help i cant run the game
#1240 [10:25] <Ultimateno> here is the URL for my dxdiag data
#1241 [10:25] <Ultimateno> https://gist.github.com/anonymous/4750eb8a92a55a7f09e8
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#1245 [10:26] <iamtheleganddos> can I nametag a villager
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#1248 [10:28] <iamtheleganddos> can I name tag a villager
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#1251 [10:28] <getseven> Hi i have a problem with minecraft and javascript, please help !
#1252 [10:29] <iamtheleganddos> is java not working?
#1253 [10:30] <getseven> it is working, but im trying to install the java 7, because forge doesn't work with java8
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#1256 [10:31] <getseven> but everytime i install/uninstall in the minecraft runtime im in java8
#1257 [10:32] <getseven> despite the fact iv installed java7
#1258 [10:32] <iamtheleganddos> you need java10
#1259 [10:33] <getseven> the latest version isn't 8 ?
#1260 [10:33] <edubrine3> My account is not entering the minecraft is giving error need help!
#1261 [10:33] <iamtheleganddos> well maybe 10 or 8 so ethier try it
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#1264 [10:34] <getseven> well forge doesn't work well with java 8
#1265 [10:34] <edubrine3> My account is not entering the minecraft is giving error need help!
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#1267 [10:34] <iamtheleganddos> edubrine you just can go play offline
#1268 [10:35] <edubrine3> more nor my account're entering
#1269 [10:36] <iamtheleganddos> playing offline works or if not try 1.5.1
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#1275 [10:39] <iamtheleganddos> bye
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#1279 [10:45] <Florin> gra
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#1287 [10:51] <crysis> couldnt unpack the natives file
#1288 [10:52] <crysis> is there anyone here
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#1291 [10:54] <gaming2000> my minecraft wount launch it says that it cant unpack the natives file
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#1301 [11:05] <grrrjames> hello - I am trying to set minecraft up on a relatively old laptop but am getting an error about the video driver. The error and the DxDiag is here https://gist.github.com/anonymous/da56b250517ca0a8fce8 - is my laptop just too old? It's running w8.1 but is 7 years old at least
#1302 [11:05] <grrrjames> TIA
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#1309 [11:18] <slappyjason> Just downloaded and I'm getting a message that my pixel format is not accelerated, but when I run diagdx it says there are not problems found. <script src="https://gist.github.com/anonymous/2f139ad961f9cbc5a96b.js"></script>
#1310 [11:18] <slappyjason> Link to the report showing info from system.
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#1320 [11:30] <blackclaw727> My minecraft server, which has never had any problems so far for a while, has been encountering strange errors. My friends can join, but the minute I join, it stops. If you want a log I can provide one.
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#1326 [11:33] <blackclaw727> It says it has encountered an unexpected exception
#1327 [11:34] <blackclaw727> and then it lists the exception which is really long...
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#1352 [11:54] <CallMeSwapp> hello ?
#1353 [11:54] * Felixhh03 [Felixhh03@notlogged] has joined #minecrafthelp
#1354 [11:54] <Galaxy_2Alex> CallMeSwapp, Hello
#1355 [11:55] <CallMeSwapp> i have a problem can u help me ?
#1356 [11:55] <Galaxy_2Alex> CallMeSwapp, Sure.
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#1358 [11:55] <mcapelle> Hello. I cannot connect to any servers. When I try to connect, this error message pops up: Failed to login: The authentication servers are currently for maintenance.
#1359 [11:55] <CallMeSwapp> i bought my mc account 5 minutes ago, but when i launch mc, i only can play demo
#1360 [11:55] <Galaxy_2Alex> mcapelle, What Antivirus program are you using?
#1361 [11:55] <Galaxy_2Alex> CallMeSwapp, What is your Minecraft Username?
#1362 [11:56] <CallMeSwapp> CallMeSwapp
#1363 [11:56] * ItsMeDamian14 [ItsMeDamian14@notlogged] has joined #minecrafthelp
#1364 [11:56] <em_> Hi We are having problems playing mine craft. it had to do with Java however we talked with apple and they fixed that. We still can't open mine craft to play It lets get up to pressing play to the launcher and that it. in the game launcher screen there is another tab that says game output
#1365 [11:56] <Galaxy_2Alex> CallMeSwapp, That is not a valid username, you probably entered something else. Check your E-Mails with the order confirmation.
#1366 [11:56] <CallMeSwapp> ok
#1367 [11:57] <Galaxy_2Alex> CallMeSwapp, Well, it's a valid username, it's just not assigned to a valid account.
#1368 [11:57] * ItsMeDamian14 [ItsMeDamian14@notlogged] has quit. (Client Quit)
#1369 [11:57] <Galaxy_2Alex> ??> em_ launcher/game-output
#1370 [11:57] <VoxelHead> em_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1371 [11:57] <VoxelHead> em_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1372 [11:57] * Jordy [Jordy@notlogged] has joined #minecrafthelp
#1373 [11:58] <Jordy> SOMEONE PLEASE HELP MEEEE
#1374 [11:58] <Galaxy_2Alex> ??> Jordy ask
#1375 [11:58] <VoxelHead> Jordy: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1376 [11:58] <VoxelHead> Jordy: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1377 [11:58] <Jordy> Okay so
#1378 [11:58] <Jordy> I just got my new pc
#1379 [11:58] <Jordy> and cant run mc
#1380 [11:58] <Jordy> http://gyazo.com/f2c3e096bafed754464cc25326e5bd61
#1381 [11:58] <mcapelle> Galaxy_2Alex: I am getting Kaspersky pure 3.0 for Christmas. I installed a ton of trials today to see which one I liked better. (And I did only have one at a time :P). I was looking all over my PC if Encrypted Connections was enabled. But I could not find ANY antiviruses remains on the PC.
#1382 [11:58] <Jordy> i get that error
#1383 [11:58] <Galaxy_2Alex> ??> Jordy win/dxdiag
#1384 [11:58] <VoxelHead> Jordy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1385 [11:59] <em_> There is no writing its just blank
#1386 [11:59] * CallMeSwapp [CallMeSwapp@notlogged] has quit. (Client Quit)
#1387 [11:59] <Galaxy_2Alex> ??> mcapelle tools/hjt
#1388 [11:59] <VoxelHead> mcapelle: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1389 [11:59] <VoxelHead> mcapelle: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1390 [11:59] <Galaxy_2Alex> ??> em_ launcher/log
#1391 [11:59] <VoxelHead> em_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1392 [11:59] <VoxelHead> em_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1393 [11:59] <Jordy> heres my launcher log
#1394 [11:59] <Jordy> [11:54:23 INFO]: Minecraft Launcher 1.6.5 (through bootstrap 4) started on windows...
#1395 [11:59] <Galaxy_2Alex> Jordy, No.
#1396 [11:59] <Jordy> ..
#1397 [11:59] <mcapelle> tools/hjt does not exist, Galaxy_2Alex
#1398 [11:59] <Jordy> look im really bad with pc
#1399 [12:00] <Galaxy_2Alex> Jordy, VoxelHead gave you instructions, follow them: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1400 [12:00] <Galaxy_2Alex> mcapelle, Ignore messages starting with ??> and follow the instructions VoxelHead gave you.
#1401 [12:00] <em_> ok here is my launcher log:[12:55:30 INFO]: Minecraft Launcher 1.5.3 (through bootstrap 5) started on osx... [12:55:30 INFO]: Current time is Dec 24, 2014 12:55:30 PM [12:55:30 INFO]: System.getProperty('os.name') == 'Mac OS X' [12:55:30 INFO]: System.getProperty('os.version') == '10.9.5' [12:55:30 INFO]: System.getProperty('os.arch') == 'x86_64' [12:55:30 INFO]: System.getProperty('java.version') == '1.6.0_65' [12:55:30 INFO]: System.getProperty('java.vend
#1402 [12:00] <Galaxy_2Alex> ??> em_ paste
#1403 [12:00] <VoxelHead> em_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1407 [12:01] <Jordy> ....can you summarize what you told me to do
#1408 [12:01] * TikkyRich [TikkyRich@notlogged] has joined #minecrafthelp
#1409 [12:01] <Galaxy_2Alex> Jordy, Follow the instructions on this page: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1410 [12:01] <Galaxy_2Alex> Jordy, Keep in mind that only messages starting with your Username are for you.
#1411 [12:01] * martikillyt [martikillyt@notlogged] has joined #minecrafthelp
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#1415 [12:03] * Pipoca4_XD_ [Pipoca4_XD_@notlogged] has joined #minecrafthelp
#1416 [12:03] <mcapelle> https://gist.github.com/anonymous/4a67f7aa25295d702792
#1417 [12:03] <Jordy> okay galaxy
#1418 [12:03] <mcapelle> There galaxy
#1419 [12:03] * Pipoca4_XD_ [Pipoca4_XD_@notlogged] has quit. (Client Quit)
#1420 [12:03] <em_> did you get it
#1421 [12:03] <Jordy> i made a public github thing
#1422 [12:03] <stressedout> Hello, my name is Mary, and I was playing MC last night when it crashed. I am running Windows 7 64 bit, and have tried in command prompt the taskkill /IM javaw.exe /F no sucess and of course, I tried Task manager. I am very stressed out as this is the 1st time this has happened on my brand new PC...i'm scared Minecraft.exe won't ever close...
#1423 [12:03] <Galaxy_2Alex> mcapelle, That is not what I asked for, VoxelHead did not tell you to do that.
#1424 [12:03] <Galaxy_2Alex> ??> mcapelle tools/hjt
#1425 [12:04] <VoxelHead> mcapelle: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1426 [12:04] <VoxelHead> mcapelle: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1427 [12:04] <Galaxy_2Alex> em_, Please post the link to it into this chat.
#1428 [12:04] <Galaxy_2Alex> Jordy, Please put the link to it into this chat.
#1429 [12:04] <Jordy> https://gist.github.com/anonymous/6719f232d08396f9ce14
#1430 [12:04] <Jordy> there
#1431 [12:04] <em_> what link do you wantà
#1432 [12:04] <Galaxy_2Alex> stressedout, What crashed, the PC, or Minecraft?
#1433 [12:04] <stressedout> Minecraft.
#1434 [12:04] <Galaxy_2Alex> em_, The link (URL) to the paste you created.
#1435 [12:04] <stressedout> it won't respond
#1436 [12:04] <Galaxy_2Alex> ??> stressedout launcher/log
#1437 [12:04] <VoxelHead> stressedout: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1438 [12:05] <mcapelle> Galaxy_2Alex, I did do that and it says that the file does not exist.
#1439 [12:05] <VoxelHead> stressedout: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1440 [12:05] <Jordy> what?
#1441 [12:05] <Galaxy_2Alex> mcapelle, What file?
#1442 [12:05] * manolo_returns [manolo_returns@notlogged] has joined #minecrafthelp
#1443 [12:05] <em_> i think i lost it
#1444 [12:05] <Galaxy_2Alex> Jordy, One moment. Again, only messages starting with your Username are for you.
#1445 [12:05] <stressedout> ok let me copy/past it one second..
#1446 [12:05] * Pipoca4_XD [Pipoca4_XD@notlogged] has quit. (Ping timeout: 186 seconds)
#1447 [12:05] <Galaxy_2Alex> Jordy, That is not the full DxDiag, please copy the full one again.
#1448 [12:05] <mcapelle> tools/hjt. I type it in and it says that it does not exist.
#1449 [12:05] <Galaxy_2Alex> em_, Paste it again then.
#1450 [12:06] <Jordy> I did!
#1451 [12:06] <Galaxy_2Alex> mcapelle, Again: Ignore messages starting with ??> and follow the instructions below them.
#1452 [12:06] * Pedroobzinho [Pedroobzinho@notlogged] has joined #minecrafthelp
#1453 [12:06] <Galaxy_2Alex> Jordy, But the link you posted does not contain the full DxDiag.
#1454 [12:06] <Galaxy_2Alex> ??> Jordy win/edit
#1455 [12:06] <stressedout> this is all that;'s there:
#1456 [12:06] <VoxelHead> Jordy: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#1457 [12:06] <stressedout> [12:05:43 INFO]: Minecraft Launcher 1.5.3 (through bootstrap 5) started on windows... [12:05:43 INFO]: Current time is Dec 24, 2014 12:05:43 PM [12:05:43 INFO]: System.getProperty('os.name') == 'Windows 7' [12:05:43 INFO]: System.getProperty('os.version') == '6.1' [12:05:43 INFO]: System.getProperty('os.arch') == 'x86' [12:05:43 INFO]: System.getProperty('java.version') == '1.7.0_51' [12:05:43 INFO]: System.getProperty('java.ve
#1458 [12:06] <Jordy> I swear i copied it all
#1459 [12:06] * Pedroobzinho [Pedroobzinho@notlogged] has quit. (Client Quit)
#1460 [12:06] <mcapelle> K.
#1461 [12:06] <Galaxy_2Alex> ??> stressedout paste
#1462 [12:06] <VoxelHead> stressedout: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1463 [12:07] <Jordy> what do i do then
#1464 [12:07] <stressedout> I am using my friend's acc though so I don't know his sign up information.
#1465 [12:07] <stressedout> ok sorry
#1466 [12:07] <mcapelle> I installed "hijack this". Now what, Galaxy_2Alex ?
#1467 [12:08] <Galaxy_2Alex> Jordy, Open the text file again, press Ctrl and A, then copz it and paste it again.
#1468 [12:08] <Jordy> Galaxy, under the sytem part
#1469 [12:08] <stressedout> http://paste.ubuntu.com/9612150/
#1470 [12:08] <Jordy> I save info
#1471 [12:08] * TikkyRich [TikkyRich@notlogged] has quit. (Quit: Web client closed)
#1472 [12:08] <Galaxy_2Alex> mcapelle, The instructions tell you what to do.
#1473 [12:08] <Jordy> right?
#1474 [12:08] <Galaxy_2Alex> Jordy, I need the full DxDiag please.
#1475 [12:08] <Jordy> I know
#1476 [12:08] <Jordy> and to do that\
#1477 [12:08] <Galaxy_2Alex> ??> stressedout launcher/open
#1478 [12:08] <VoxelHead> stressedout: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1479 [12:08] <Galaxy_2Alex> ??> Jordy win/edit
#1480 [12:08] <VoxelHead> Jordy: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#1481 [12:08] <Galaxy_2Alex> Jordy, ^
#1482 [12:08] <Jordy> i save info under the system part\
#1483 [12:09] <Jordy> what is win edit
#1484 [12:09] <em_> you want me to paste here what it says in the the launcher log
#1485 [12:09] <stressedout> Where should i do /launcher open
#1486 [12:09] <Galaxy_2Alex> Jordy, Ignore messages starting with ??> and check the information below them.
#1487 [12:09] <Galaxy_2Alex> stressedout, Ignore messages starting with ??> and check the information below them.
#1488 [12:09] <stressedout> thanks voxel
#1489 [12:09] <stressedout> ok
#1490 [12:09] <stressedout> thanks galaxy
#1491 [12:09] <Galaxy_2Alex> em_, I want you to put the launcher log on http://paste.ubuntu.com/ and then give us the link to a paste you created.
#1492 [12:10] <Galaxy_2Alex> stressedout, After you have done that, start the game, and then copy the Game Output tab.
#1493 [12:10] <mcapelle> Galaxy_2Alex, I did a scan but I have no clue on what I am doing.
#1494 [12:10] <Jordy> I'm really sorry for being so stupid... Please just tell me 1 more time what to do
#1495 [12:10] <Galaxy_2Alex> ??> mcapelle tools/hjt
#1496 [12:10] <VoxelHead> mcapelle: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1497 [12:10] <VoxelHead> mcapelle: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1498 [12:10] <Galaxy_2Alex> mcapelle, Here are the instructions again.
#1499 [12:11] <Galaxy_2Alex> Jordy, Copy the full DxDiag, and paste it to https://gist.github.com/, then post the link to the paste into this chatroom
#1500 [12:11] <Jordy> Ok but
#1501 [12:11] <mcapelle> That is a STATMENT, not an instruction.
#1502 [12:11] <Jordy> Do I save info under system?
#1503 [12:11] <Galaxy_2Alex> mcapelle, Check the second part.
#1504 [12:11] <em_> http://paste.ubuntu.com/9612161/
#1505 [12:11] <Galaxy_2Alex> Jordy, Yes, everything.
#1506 [12:11] <mcapelle> Oh...
#1507 [12:12] <em_> like this
#1508 [12:12] <Galaxy_2Alex> ??> em_ mac/java/reinst
#1509 [12:12] <VoxelHead> em_: To reinstall Java on Mac OS X, refer to the following page for directions.
#1510 [12:12] <VoxelHead> em_: http://hints.macworld.com/article.php?story=2009051215025819
#1511 [12:12] <stressedout> galaxy, I am not sure what you need me to do. The launcher does not show what I did the night of the crash (dec 22)
#1512 [12:12] <em_> we installed the new java with an apple technician already
#1513 [12:12] <Galaxy_2Alex> stressedout, Well, does it work fine now?
#1514 [12:12] <mcapelle> http://paste.ubuntu.com/9612166/
#1515 [12:12] <Galaxy_2Alex> em_, Well, something went wrong then.
#1516 [12:13] <Galaxy_2Alex> em_, Becazse Java isn't properly detected.
#1517 [12:13] <stressedout> no. Minecraft will not respond and will not close.
#1518 [12:13] <Jordy> Galaxy
#1519 [12:13] <em_> so i click this link and do it all over again
#1520 [12:13] <Jordy> Is this better?
#1521 [12:13] <Jordy> https://gist.github.com/anonymous/8e97f272676b661c20c0
#1522 [12:13] <Galaxy_2Alex> stressedout, Okay, start Minecraft with the launcher kept open, then, when it freezes, copy the game output and console log.
#1523 [12:13] <stressedout> I already tried /taskkill and ctrlaltdelete task manager..
#1524 [12:13] <stressedout> Galxy,
#1525 [12:13] <mcapelle> Galaxy_2Alex, http://paste.ubuntu.com/9612166/
#1526 [12:13] <stressedout> whoops
#1527 [12:14] <Galaxy_2Alex> stressedout, It's the Java program in the Task-Manager, just kill it.
#1528 [12:14] <Galaxy_2Alex> ??> mcapelle scold/patience
#1529 [12:14] <VoxelHead> mcapelle: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1530 [12:14] <VoxelHead> mcapelle: In short, your supplications will be answered, in the order in which they are received.
#1531 [12:14] <Galaxy_2Alex> em_, Yes.
#1532 [12:14] <stressedout> I can play mc just fine. it runs ok. but there's a window open of Minecraft of the same account that will not close
#1533 [12:14] <stressedout> is there a support number so you have one - person to help?
#1534 [12:15] <Galaxy_2Alex> stressedout, Yeah, kill it with the Task-Manager, or try to restart your OC:
#1535 [12:15] <Galaxy_2Alex> stressedout, *PC.
#1536 [12:15] <Galaxy_2Alex> stressedout, And no, there isn't a number.
#1537 [12:15] <Galaxy_2Alex> Jordy, Perfect, one moment
#1538 [12:15] <stressedout> I tried everything
#1539 [12:15] <stressedout> it's not working :/
#1540 [12:15] <Jordy> Alright, thanks
#1541 [12:15] <mcapelle> Sorry VoxelHead, since my msg is going higher in the chat, I thought that you guys won't be able to see it. (tears).
#1542 [12:15] <Galaxy_2Alex> mcapelle, Remove Advanced Systemcare, and see if the problem persists.
#1543 [12:15] <Galaxy_2Alex> stressedout, Not even restarting?
#1544 [12:15] <mcapelle> Aww.
#1545 [12:16] <Galaxy_2Alex> ??> mcapelle bot
#1546 [12:16] <VoxelHead> mcapelle: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1547 [12:16] <stressedout> nope.
#1548 [12:16] <Galaxy_2Alex> Jordy, Is the PC currently in safe mode?
#1549 [12:17] <Jordy> How do I know that?
#1550 [12:17] <stressedout> I know how to kill tasks i have done it so many times but mc wont even close
#1551 [12:17] <Galaxy_2Alex> Jordy, Does it say "safe mode" anywhere if you are on the desktop
#1552 [12:17] <mcapelle> Galaxy_2Alex:, still happening! :(
#1553 [12:17] <Galaxy_2Alex> stressedout, MC isn't called Minecraft, it's usually "java"something
#1554 [12:17] <Galaxy_2Alex> mcapelle, Restart your PC, and try again afterwards.
#1555 [12:18] <mcapelle> oKAY.
#1556 [12:18] <mcapelle> oPPS. CAP LOCKS.
#1557 [12:18] <mcapelle> Okay, cya gus
#1558 [12:18] <stressedout> i know javaw.exe won't close
#1559 [12:18] <Jordy> I dont see safe mode anywhere, no
#1560 [12:19] <Galaxy_2Alex> Jordy, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/80913/en-us
#1561 [12:19] <Galaxy_2Alex> stressedout, And I assume you tried killing it?
#1562 [12:19] * mcapelle [mcapelle@notlogged] has quit. (Quit: Web client closed)
#1563 [12:19] <stressedout> yeah
#1564 [12:19] <Galaxy_2Alex> ??> stressedout tools/hjt
#1565 [12:19] <VoxelHead> stressedout: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1566 [12:19] <VoxelHead> stressedout: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1567 [12:20] <stressedout> should i do that here?
#1568 [12:20] <Galaxy_2Alex> stressedout, Just follow the instructions.
#1569 [12:20] <stressedout> ok thanks im dw nloading it
#1570 [12:22] <stressedout> http://paste.ubuntu.com/9612209/
#1571 [12:23] <Galaxy_2Alex> stressedout, And that javaw.exe keeps open even when you restart?
#1572 [12:23] <stressedout> yeah
#1573 [12:23] <stressedout> its starting to make me pretty upset
#1574 [12:23] <Galaxy_2Alex> ??> stressedout av/malwarebytes
#1575 [12:23] <VoxelHead> stressedout: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1576 [12:23] <VoxelHead> stressedout: Download it here: http://www.malwarebytes.org/
#1577 [12:24] <Galaxy_2Alex> oh
#1578 [12:24] <Galaxy_2Alex> stressedout, you do have that already, sorry
#1579 [12:24] <Galaxy_2Alex> stressedout, If you haven't done a full scan recently, please make one if possible.
#1580 [12:24] <stressedout> ok
#1581 [12:24] <stressedout> I use 'Microsoft Security Essentials'
#1582 [12:25] <Galaxy_2Alex> stressedout, The log says that you have Malwarebytes Antimaware installed.
#1583 [12:26] <stressedout> yeah
#1584 [12:26] <stressedout> ill use that too
#1585 [12:27] * Dr_MasterPro [Dr_MasterPro@notlogged] has joined #minecrafthelp
#1586 [12:27] <Jordy> Galaxy
#1587 [12:27] <Jordy> It's almost done installing
#1588 [12:27] <Jordy> should it work after that?
#1589 [12:27] * MattMc is now known as MattOfflineMc
#1590 [12:28] <Galaxy_2Alex> Jordy, It will probably restart your PC, but then it should work, yes.
#1591 [12:28] <em_> omg I'm way over my head here
#1592 [12:30] <em_> i downloaded some updates
#1593 [12:30] <stressedout> galaxy what should I do once the scans are completw
#1594 [12:30] <em_> the mountain lion couldn't downlod
#1595 [12:30] <Galaxy_2Alex> stressedout, It might remove things, remove everything it finds.
#1596 [12:31] <Galaxy_2Alex> stressedout, They restart your PC, and try if it works.
#1597 [12:31] <Galaxy_2Alex> s/try/see
#1598 [12:31] <ExtremeBot> Galaxy_2Alex meant to say: stressedout, They restart your PC, and see if it works.
#1599 [12:31] <em_> maverick and yosemite downlaoded
#1600 [12:32] <Jordy> Okay galaxy
#1601 [12:32] <Jordy> Should i restart now that I have this? http://gyazo.com/b7cf16d86c8a2f644841721e31ba93ad
#1602 [12:32] <stressedout> okay Galaxy.
#1603 [12:32] <Galaxy_2Alex> Jordy, You might not have to restart, just try it :)
#1604 [12:32] <Galaxy_2Alex> Well... I'll have to head off now. There might be another helper around, there might be noone. But it's christmas eve, so... merry christmas everyone :)
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#1606 [12:33] <stressedout> you too and thanks!!
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#1608 [12:33] <Jordy> Ummm
#1609 [12:33] <Jordy> How do I restart
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#1611 [12:33] <Jordy> Just power off and then on?
#1612 [12:33] <vegetta777> hello
#1613 [12:34] <vegetta777> what?
#1614 [12:34] <vegetta777> hello!!!
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#1617 [12:35] <Pangea> Jordy, in your start menu there should be a 'restart' option
#1618 [12:35] <Pangea> vegetta777, what do you need?
#1619 [12:35] <vegetta777> because i did not go cubecraft
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#1623 [12:35] <vegetta777> me out of minecraft
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#1626 [12:36] <vegetta777> what?
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#1633 [12:36] <vegetta777> ok
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#1689 [12:39] <maka> I need help installing five nigts at freddy 2 m
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#1754 [12:57] <kajex123> firewall
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#1765 [13:10] <kcr> Hi,
#1766 [13:10] <urielsalis> Hi kcr, What is your problem?
#1767 [13:10] <kcr> I paid this game on my android device
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#1769 [13:10] <kcr> do I have to pay it again for my pc?
#1770 [13:11] <urielsalis> kcr yes
#1771 [13:11] <kcr> oww okay than
#1772 [13:11] <urielsalis> <<? index
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#1774 [13:11] <Bugboy1028> owwww?
#1775 [13:11] <urielsalis> ??< index
#1776 [13:13] <ricoz> Bugboy1028, looks like it hurts.
#1777 [13:13] <urielsalis> Hi ricoz
#1778 [13:13] <ricoz> Aye
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#1784 [13:20] <einiestap> hello, can anybody tell me if it's possible to buy a second license under the same mojang account? thank you
#1785 [13:20] <GreyVulpine> It is not possible
#1786 [13:21] <einiestap> thank you, I have two children and they want to play at the same time in the same server
#1787 [13:22] <Scott> They should have separate accounts
#1788 [13:22] <Scott> Otherwise they'd have the same name and that wouldn't work
#1789 [13:23] <einiestap> ok, I remember it wasn't easy to create the account so I was trying to avoid it
#1790 [13:23] <einiestap> thank you all and Merry Christmas
#1791 [13:24] <ricoz> Marry christmas einiestap
#1792 [13:24] <ricoz> :P
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#1799 [13:29] <ewerer> oi
#1800 [13:29] <ricoz> hello.
#1801 [13:29] <urielsalis> hi
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#1809 [13:44] <ricoz> lol TrainingBot
#1810 [13:44] <urielsalis> lol, testing some things in other channel
#1811 [13:44] <ricoz> xD
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#1819 [13:49] <something> each minecraft platform i download crtashes what do i do?
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#1821 [13:49] <urielsalis> something, What errors it give?
#1822 [13:50] <bloodblock11> I want to know what texture pack Noochm uses in his latest vidoes?
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#1824 [13:50] <something> it says the pixel format not accelerated
#1825 [13:50] <urielsalis> ??> something win/dxdiag/bat
#1826 [13:50] <urielsalis> Voxel?
#1827 [13:51] <urielsalis> Something, Can you run a dxdiag and paste it here?
#1828 [13:51] <ricoz> lol
#1829 [13:51] <something> https://gist.github.com/anonymous/c780ba3d206b8347fccb it told nme to give this UrL
#1830 [13:51] <Lord_Ralex> ??< bot
#1831 [13:51] <urielsalis> something, wait a sec while i check it out
#1832 [13:51] <ricoz> ??> ricoz win/dxdiag/bat
#1833 [13:51] <Lord_Ralex> ??< win/dxdiag
#1834 [13:51] <ricoz> :P
#1835 [13:51] <Lord_Ralex> ?? win/dxdiag
#1836 [13:51] <urielsalis> ricoz you can use ??< for yourself
#1837 [13:52] <ricoz> urielsalis, i was checking if it messaged it to him
#1838 [13:52] <ricoz> since he seemed to know what to do xD i was just checking :P
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#1840 [13:53] <Delaxarnyazer> Wait... Why is VoxelHead not Voiced/Opped?
#1841 [13:53] <urielsalis> something, your graphic card doesnt have drivers for Windows 8.1, you will have to downgrade to Windows 7 or upgrade your graphics card
#1842 [13:53] <something> how do i do that?
#1843 [13:53] <Lord_Ralex> ?? bot
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#1846 [13:54] <urielsalis> something, as you have a laptop, you will have to buy a new one or use another one. Else you could ask for help to downgrade to Windows 7
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#1848 [13:55] <urielsalis> poor voxel, you kicked him
#1849 [13:55] <Lord_Ralex> he is just muted
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#1852 [13:56] <something> ok im using a laptop right now ,but i do have an old PC windows 7
#1853 [13:56] <something> ok im using a laptop right now ,but i do have an old PC windows 7
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#1855 [13:56] <urielsalis> something, you want to try in that pc? If it doesnt work come back
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#1857 [13:56] <something> ok thank you very much!
#1858 [13:57] <urielsalis> something no problem!
#1859 [13:57] <urielsalis> something no problem!
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#1865 [13:59] <bloodblock11> Can anybody tell me what texture pack Noochm uses in His latest videos it looks awesome
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#1867 [13:59] <urielsalis> ??> bloodblock11 scold/lmgtfy
#1868 [14:00] <alex5399> lspci -v | less
#1869 [14:00] <urielsalis> ??> bloodblock11 scold/lmgtfy
#1870 [14:00] <urielsalis> nope dont working
#1871 [14:00] <webrosc|gone> bloodblock11, google it
#1872 [14:00] <bloodblock11> K
#1873 [14:00] <webrosc|gone> or ask the guy himself
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#1875 [14:01] <urielsalis> restart voxelhead?
#1876 [14:02] <VoxelHead> bloodblock11: We're not here to google things for you. Requests to find you links to Minecraft resources, wiki pages, YouTube videos, mod instructions, third party programs, etc., will be denied at the helper's discretion.
#1877 [14:02] <urielsalis> Now it works!
#1878 [14:02] <bloodblock11> I know I couldn't find it
#1879 [14:02] <bloodblock11> And I tried asking nooch
#1880 [14:02] <urielsalis> bloodblock11 if you couldnt we cant
#1881 [14:03] <webrosc|gone> http://www.minecraftforum.net/forums/mapping-and-modding/resource-packs/resource-pack-discussion/1254309-what-is-noochms-texture-pack?comment=6
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#1883 [14:04] <webrosc|gone> wow that was so hard to google
#1884 [14:04] <bloodblock11> Thanks for helping anyways
#1885 [14:04] <urielsalis> o/
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#1900 [14:12] <Guest70299> minecraft crash
#1901 [14:13] <urielsalis> Guest70299 you have a crashreport?
#1902 [14:13] <Guest70299> yes
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#1904 [14:13] <urielsalis> ??> Guest70299 paste
#1905 [14:13] <VoxelHead> Guest70299: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1909 [14:15] <Guest82684> I am unable to play the game. When I launch, it goes to the start the game, displays "Majong" and then freezes. When I close out, I get the message "Java Platform SE binary is not responding." Based on review of forums, this seems to be a fairly common issue, but no clear solution. Any suggestions?
#1910 [14:16] <urielsalis> Guest82684 Try letting it wait
#1911 [14:16] <urielsalis> Guest82684 Its takes a little
#1912 [14:16] * dylan_iz_cool [dylan_iz_cool@notlogged] has joined #minecrafthelp
#1913 [14:16] <dylan_iz_cool> my game crashes randomly at times on a server i keep going on
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#1916 [14:17] <urielsalis> dylan_iz_cool you have a crash report?
#1917 [14:17] <dylan_iz_cool> yes
#1918 [14:17] <Guest70299> when i try the game it crashes
#1919 [14:17] <Guest82684> Thanks. How long should I let it wait? I've tried multiple times, and I have let of go for maybe 10 minutes and still it doesn't work.
#1920 [14:17] <urielsalis> dylan_iz_cool can you paste it here using paste.ubuntu.com
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#1922 [14:17] <dylan_iz_cool> sure
#1923 [14:17] <urielsalis> Guest82684 you have a crash report=
#1924 [14:17] <urielsalis> ?*
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#1931 [14:18] <dylan_iz_cool> i pasted it
#1932 [14:18] <urielsalis> dylan_iz_cool can you give us the link
#1933 [14:19] * Kaname is now known as Elias
#1934 [14:19] <dylan_iz_cool> yes
#1935 [14:19] <dylan_iz_cool> http://paste.ubuntu.com/9612873/
#1936 [14:19] <Ali> i just downloaded minecraft but when i try to go to a world the world has no blocks and is always night, i have a mac book can anyone help me?
#1937 [14:19] <urielsalis> Ali, wait a sec
#1938 [14:19] <Ali> okay thx urielsalis
#1939 [14:20] <urielsalis> dylan_iz_cool can you give us a dxdiag?
#1940 [14:20] <urielsalis> Ali, try letting it load a little
#1941 [14:21] <dylan_iz_cool> what is that?
#1942 [14:21] <ricoz> Ali, single player or multiplayer?
#1943 [14:21] <dylan_iz_cool> what is that?
#1944 [14:21] <ricoz> Ali, single player or multiplayer?
#1945 [14:21] * TYKYSMYKYS [TYKYSMYKYS@notlogged] has left #minecrafthelp
#1946 [14:21] <urielsalis> ??> dylan_iz_cool win/dxdiag/baty
#1947 [14:21] <urielsalis> ??> dylan_iz_cool win/dxdiag/bat
#1948 [14:21] <VoxelHead> dylan_iz_cool: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.
#1949 [14:21] <VoxelHead> dylan_iz_cool: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#1950 [14:22] <dylan_iz_cool> i accidently rap before i saved
#1951 [14:22] <Bugboy1028> oh, you left that channel
#1952 [14:22] <urielsalis> Bugboy1028 yes :P
#1953 [14:22] <Bugboy1028> you accidently rap before you saved?
#1954 [14:22] <dylan_iz_cool> command prompt opend
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#1956 [14:22] <urielsalis> Bugboy1028 I asked him a dxdiag
#1957 [14:23] <dylan_iz_cool> the contents iit shows on command promnpt?
#1958 [14:24] <urielsalis> dyaln_iz_cool no, it will open a text file
#1959 [14:24] <dylan_iz_cool> ok
#1960 [14:24] <dylan_iz_cool> green texxt shows
#1961 [14:24] <dylan_iz_cool> is that a text file?
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#1963 [14:25] <urielsalis> dylan_iz_cool no
#1964 [14:25] <dylan_iz_cool> ok
#1965 [14:25] <dylan_iz_cool> it says it found the .exe file and than says press any key to continue
#1966 [14:25] <urielsalis> press it
#1967 [14:26] <dylan_iz_cool> paste it to same website?
#1968 [14:26] <urielsalis> yes
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#1970 [14:27] <dylan_iz_cool> http://paste.ubuntu.com/9612910/
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#1973 [14:27] <urielsalis> dylan_iz_cool are you using windows 10?
#1974 [14:27] <dylan_iz_cool> yes
#1975 [14:27] <Guest70299> please help with the crash
#1976 [14:28] <urielsalis> dylan_iz_cool That could be the problem...
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#1978 [14:28] <Ali> i just downloaded minecraft but when i try to go to a world the world has no blocks and is always night, i have a mac book can anyone help me?
#1979 [14:28] <urielsalis> Guest70299 Do you have a crash report?
#1980 [14:28] <dylan_iz_cool> it's always worked before
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#1982 [14:28] <dylan_iz_cool> ahve never had this problem with windows 10
#1983 [14:28] <fallci> meincraft java
#1984 [14:28] <dylan_iz_cool> thats what confues me
#1985 [14:28] <urielsalis> dylan_iz_cool There is no updated drivers for windows 10, that could cause the issue
#1986 [14:28] * CraftchefMeister [CraftchefMeister@notlogged] has joined #minecrafthelp
#1987 [14:29] <urielsalis> dylan_iz_cool (in servers)
#1988 [14:29] <Ali> help?? i just downloaded minecraft but when i try to go to a world the world has no blocks and is always night, i have a mac book can anyone help me?
#1989 [14:29] <fallci> minecraft funktionirt nicht weil java nicht tut
#1990 [14:29] <SynchunkBot> fallci: Hier wird nur Englisch gesprochen. Falls du kein Englisch sprichst, empfehlen wir dir, einen automatischen Übersetzer (z.B. http://translate.google.com) zu verwenden
#1991 [14:29] <dylan_iz_cool> but i can't get rid of windwos 10 tho
#1992 [14:29] <urielsalis> Ali, Does minecraft crash?
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#1994 [14:29] <Guest70299> urielsalis yes i do
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#1997 [14:30] <urielsalis> dylan_iz_cool we cannot help with pre-releases of windows or minecraft, you were warned when downloading windows 10 that it could be buggy
#1998 [14:30] <urielsalis> ??> Guest70299 paste
#1999 [14:30] <VoxelHead> Guest70299: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2000 [14:30] <Ali> no i just won't close and freezes and i have to shut my computer down by holding down the power button urielsalis
#2001 [14:30] <dylan_iz_cool> ok
#2002 [14:30] <urielsalis> Ali, Can you give me a dxdiag?
#2003 [14:30] <Ali> a what???
#2004 [14:31] <urielsalis> ??> Ali win/dxdiag/bat
#2005 [14:31] <VoxelHead> Ali: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.
#2006 [14:31] <VoxelHead> Ali: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#2007 [14:31] <dylan_iz_cool> alli, a text file pretty much
#2008 [14:31] <dylan_iz_cool> thats what they told me
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#2011 [14:31] <Daniil> Daniil
#2012 [14:31] <Daniil> The
#2013 [14:31] <Daniil> The
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#2015 [14:32] <Ali> when i click on the website then the download it says i don't have the applicatiojn
#2016 [14:32] <urielsalis> ??> You were using a mac...
#2017 [14:32] <Ali> yes
#2018 [14:33] <urielsalis> Ali, search for profiler(Command-f)
#2019 [14:33] <dylan_iz_cool> so is that all?
#2020 [14:33] <urielsalis> dylan_iz_cool ali doesnt have dxdiag
#2021 [14:33] <Ali> where on minecraft?
#2022 [14:34] <urielsalis> Anywhere
#2023 [14:34] <Ali> sorry i don't know much about minecraft
#2024 [14:34] <dylan_iz_cool> ok
#2025 [14:34] <urielsalis> Its not minecraft Alu
#2026 [14:34] <urielsalis> s/Alu/Ali
#2027 [14:34] <ExtremeBot> urielsalis meant to say: Its not minecraft Ali
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#2029 [14:34] <dylan_iz_cool> no i ment is that all that we acn do? like should i leave?
#2030 [14:35] <Ali> i did and it just highlighted the words that say profiler on the chat
#2031 [14:35] <urielsalis> Ali open the mac profiler
#2032 [14:35] <Ali> where?
#2033 [14:35] <urielsalis> Ali http://www.dummies.com/how-to/content/using-apple-system-profiler-in-mac-os-x.html
#2034 [14:35] <ricoz> Dat apple.
#2035 [14:36] <urielsalis> Ali save it to a textfile and paste it using ubuntu.paste.com
#2036 [14:36] <urielsalis> s/ubuntu.paste.com/paste.ubuntu.com
#2037 [14:36] <ExtremeBot> urielsalis meant to say: Ali save it to a textfile and paste it using paste.ubuntu.com
#2038 [14:36] <dylan_iz_cool> well n that case
#2039 [14:36] <dylan_iz_cool> goodbye
#2040 [14:37] <dylan_iz_cool> happy holidays
#2041 [14:37] <urielsalis> o/
#2042 [14:37] <urielsalis> you too
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#2045 [14:37] <Ali> im so confused
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#2047 [14:38] <urielsalis> Ali, we can offer better support with a pc as we dont have a mac ourselves
#2048 [14:38] <Ali> okay i got to the hardware overview is that what you need?
#2049 [14:38] <urielsalis> Ali, drivers more specifically
#2050 [14:39] <urielsalis> Ali, open Graphics/Displays in the hardware tab
#2051 [14:39] <webrosc|gone> urielsalis, mac will update drivers via software updater on mac itself, no blocks maybe mipmap needs turning off
#2052 [14:39] <urielsalis> webrosc know nothing about macs lol
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#2054 [14:39] <webrosc|gone> neither do i
#2055 [14:40] <urielsalis> webrosc just searching :P
#2056 [14:40] <Ali> where is mipmap?
#2057 [14:40] * Guest70299 [Guest70299@notlogged] has quit. (Quit: Web client closed)
#2058 [14:40] <urielsalis> Ali in minecraft options
#2059 [14:40] <webrosc|gone> Ali, goto mincrafts options then video steeing
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#2061 [14:41] <Ali> okay
#2062 [14:41] <Ali> okay i have graphics?displays open
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#2065 [14:42] <urielsalis> Ali, set mipmap to off
#2066 [14:43] <Ali> okay i did
#2067 [14:43] <urielsalis> Ali, try to play minecraft again
#2068 [14:44] <Ali> okay
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#2071 [14:45] <neider> hi
#2072 [14:46] <urielsalis> Hi neider! What its your problem?
#2073 [14:46] <neider> i have error 34749
#2074 [14:46] <urielsalis> neider, you have a crash report=
#2075 [14:47] <urielsalis> ?*
#2076 [14:47] <neider> and I've tried many things
#2077 [14:47] <neider> yes i have it
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#2079 [14:47] <urielsalis> ??> neider paste
#2080 [14:47] <VoxelHead> neider: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#2082 [14:48] <neider> http://paste.ubuntu.com/9612995/
#2083 [14:48] <urielsalis> neider, what antivirus, firewall software are you using?
#2084 [14:48] <Ali> i didn't work
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#2086 [14:49] <neider> malwarebytes
#2087 [14:49] <urielsalis> Ali, Does it gives an error?
#2088 [14:49] <urielsalis> ??> neider tools/hjt
#2089 [14:49] <VoxelHead> neider: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2090 [14:49] <VoxelHead> neider: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2091 [14:50] <Ali> no it just dent load and the won't let me exit the program
#2092 [14:51] <urielsalis> Ali, Try toggling VOB
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#2095 [14:51] <Ali> i fixed it!! i just turned down the render distance
#2096 [14:52] <urielsalis> Ali good for you! o/
#2097 [14:53] <Ali> thanks for all your help and patience with me! happy holidays, and merry christmas
#2098 [14:54] <neider> http://paste.ubuntu.com/9613017/
#2099 [14:54] <urielsalis> No problem Ali
#2100 [14:54] <urielsalis> neider let me check it out
#2101 [14:55] <urielsalis> neider try disabling any av or firewall you have on
#2102 [14:55] <webrosc|gone> neider, is that a college/school supplied laptop?
#2103 [14:56] * vegas007 [vegas007@notlogged] has joined #minecrafthelp
#2104 [14:56] * bobo is now known as Christmas_bobo
#2105 [14:57] <vegas007> I purchased and registered my minecraft account with an old email that I no longer have access to. This was perhaps 4-5 years ago when Minecraft was in it's very early stages (paid just a few dollars for the game). Any assistance?
#2106 [14:57] <urielsalis> vegas007 you should contact minecraft support
#2107 [14:57] * Ali [Ali@notlogged] has quit. (Ping timeout: 186 seconds)
#2108 [14:57] <webrosc> vegas007, whats your mincraft username?
#2109 [14:57] <urielsalis> ??> vegas007 mojang/email
#2110 [14:57] <VoxelHead> vegas007: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2111 [14:57] <VoxelHead> vegas007: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2112 [14:57] <neider> webrosc, it is my computer
#2113 [14:57] <neider> urielsalis sorry the paste is this
#2114 [14:58] <neider> http://paste.ubuntu.com/9613045/
#2115 [14:58] <vegas007> Donj't remember the username, don't remember the pass. Only my old email (an old work email, played LAN at work). I will email and wait for support I guess...
#2116 [14:59] <urielsalis> vegas007 they need your transaction id
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#2140 [15:21] * minecraftnewbie [minecraftnewbie@notlogged] has joined #minecrafthelp
#2141 [15:22] <minecraftnewbie> Hi..the minecraft launcher is not able to donwload the runtime...Please advise
#2142 [15:22] <urielsalis> minecraftnewbie what error you get
#2143 [15:23] <minecraftnewbie> the launcher tries to download the runtine and fails and closes down...no errors
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#2145 [15:24] * diego11 [diego11@notlogged] has joined #minecrafthelp
#2146 [15:24] <minecraftnewbie> this is what I saw in the native logs" Starting download of: http://launcher.mojang.com/jre/win-64/1.8.0_25/bdca00e1c2a1f2c23c9a77b65188b788d475a603/jre-win-64-1.8.0_25.lzma"
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#2148 [15:24] <GreyVulpine> minecraftnewbie - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2149 [15:24] <urielsalis> minecraftnewbie can you paste it at paste.ubuntu.com
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#2151 [15:24] <minecraftnewbie> sure
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#2155 [15:26] <peruano> how do i update my graphics
#2156 [15:26] * lucas_prinsen [lucas_prinsen@notlogged] has joined #minecrafthelp
#2157 [15:26] <urielsalis> peruano can you give us a dxdiag?
#2158 [15:26] <peruano> no
#2159 [15:26] <neider> uriel I already clicked off the windows firewall and antivirus, but the error still
#2160 [15:26] <urielsalis> neider wait a sec
#2161 [15:26] <urielsalis> peruano why not?
#2162 [15:26] <neider> ok
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#2164 [15:27] <minecraftnewbie> urielsalis - i pasted the logs in paste.ubuntu.com
#2165 [15:27] <peruano> can someone please help me update my graphics?
#2166 [15:27] <urielsalis> peruano we need your dxdiag
#2167 [15:27] <urielsalis> minecraftnewbie can you give us the link?
#2168 [15:27] <peruano> oh ok
#2169 [15:27] <peruano> oh ok
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#2171 [15:27] <minecraftnewbie> http://paste.ubuntu.com/9613230/
#2172 [15:28] * kikim321 [kikim321@notlogged] has joined #minecrafthelp
#2173 [15:29] <urielsalis> minecraftnewbie you have any av or firewall on?
#2174 [15:30] <minecraftnewbie> no I don't think so...how do I make sure though...usually I get a message asking me to allow ..in this case I did not get any message
#2175 [15:30] <urielsalis> ??> minecraftnewbie tools/hjt
#2176 [15:30] <VoxelHead> minecraftnewbie: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2177 [15:30] <VoxelHead> minecraftnewbie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2178 [15:31] * kikim321 [kikim321@notlogged] has quit. (Ping timeout: 186 seconds)
#2179 [15:32] <neider> uriel
#2180 [15:32] <urielsalis> Neider?
#2181 [15:32] * pcchou_ [pcchou_@notlogged] has quit. (Read error: Connection reset by peer)
#2182 [15:32] <neider> uriel I already clicked off the windows firewall and antivirus, but the error still
#2183 [15:32] <urielsalis> neider, have you updated the drivers recently?
#2184 [15:32] * pcchou_ [pcchou_@notlogged] has joined #minecrafthelp
#2185 [15:32] <neider> no
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#2187 [15:33] <urielsalis> neider, can you give us a dxdiag?
#2188 [15:33] <minecraftnewbie> here is the link http://paste.ubuntu.com/9613262/
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#2190 [15:33] <urielsalis> minecraftnewbie have you paid for mcfee
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#2193 [15:34] <minecraftnewbie> no...I recently got this new laptop
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#2195 [15:34] <urielsalis> minecraftnewbie, can you uninstall it?
#2196 [15:34] <neider> what is this
#2197 [15:34] <minecraftnewbie> sure
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#2199 [15:35] <urielsalis> ??> neider win/dxdiag/bat
#2200 [15:35] <VoxelHead> neider: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.
#2201 [15:35] <VoxelHead> neider: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
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#2203 [15:37] <neider> uriel http://paste.ubuntu.com/9613274/
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#2205 [15:38] <urielsalis> wait a min while i check it out neider
#2206 [15:38] <neider> ok uriel :)
#2207 [15:39] * fenrir6317 [fenrir6317@notlogged] has joined #minecrafthelp
#2208 [15:40] * XXTHE_PACIFISTXX [XXTHE_PACIFISTXX@notlogged] has quit. (Client Quit)
#2209 [15:40] <minecraftnewbie> I will log back affter restart
#2210 [15:40] <fenrir6317> Hey I purchased a gift code few days ago,and now i want to redeem it as a gift, acc says it has been used
#2211 [15:40] * minecraftnewbie [minecraftnewbie@notlogged] has quit. (Quit: Web client closed)
#2212 [15:41] <fenrir6317> since its an xmas gift would be great if some1 would solve this issue
#2213 [15:41] <GoMySQL> fenrir6317, support@mojang.com
#2214 [15:41] <urielsalis> fenrir6317 Where did you bought your gift code
#2215 [15:41] <fenrir6317> https://minecraft.net/
#2216 [15:42] <fenrir6317> yeah thats why i searched for chat
#2217 [15:42] <webrosc> contat Mojang, they will sort it out for you
#2218 [15:42] <webrosc> ??> ferrybig mojang/email
#2219 [15:42] <urielsalis> ??> fenrir6317 mojang/email
#2220 [15:42] <VoxelHead> ferrybig: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2221 [15:42] <VoxelHead> ferrybig: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2222 [15:42] <fenrir6317> since i wont come back for awhile and its for a kid who wont be able to register alone
#2223 [15:42] <urielsalis> ninjad
#2224 [15:42] <webrosc> fenrir6317, we can't do anything about it, only mojang can
#2225 [15:43] <urielsalis> neider, Can you uninstall 4shared desktop?
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#2227 [15:43] <fenrir6317> so there is no cahce to solve it today i guess...
#2228 [15:43] <urielsalis> fenrir6317 At what page are you redeeming it?
#2229 [15:44] <fenrir6317> https://minecraft.net/ aswell
#2230 [15:44] <fenrir6317> where i redeeemed it trou my own acc
#2231 [15:44] <fenrir6317> *purchased
#2232 [15:44] * minecraftnewbie [minecraftnewbie@notlogged] has joined #minecrafthelp
#2233 [15:44] <urielsalis> fenrir6317 When did you bought it?
#2234 [15:45] <urielsalis> (the gift code=
#2235 [15:45] <minecraftnewbie> thanks it worked!
#2236 [15:45] <fenrir6317> dec 19
#2237 [15:45] * CosmicSpiNZ [CosmicSpiNZ@notlogged] has joined #minecrafthelp
#2238 [15:45] <fenrir6317> 5 days ago
#2239 [15:45] <webrosc> wait, you eant to redeem it as a gift, but you redeemed it on your own account?
#2240 [15:45] <fenrir6317> nope
#2241 [15:45] <webrosc> want*
#2242 [15:45] <urielsalis> minecraftnewbie good for you!
#2243 [15:45] <fenrir6317> purchasaed it
#2244 [15:45] * Roberto [Roberto@notlogged] has joined #minecrafthelp
#2245 [15:45] <fenrir6317> to redeem it for the kid
#2246 [15:45] <fenrir6317> right here
#2247 [15:45] <urielsalis> fenrir6317 create a new account for the kid and redeem it there
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#2249 [15:46] <webrosc> fenrir6317, if you login to your mojang account it will list the giftcode and who redeemed it
#2250 [15:46] <fenrir6317> ill try it then
#2251 [15:46] <fenrir6317> hm ill check it then aswell
#2252 [15:46] <fenrir6317> thx
#2253 [15:46] <CosmicSpiNZ> I need help. I have optifine, but i cant turn on smooth world and lazy chunk loading in the performance bar
#2254 [15:47] <webrosc> CosmicSpiNZ, we don't do mod support here
#2255 [15:47] <CosmicSpiNZ> Welp
#2256 [15:47] <webrosc> try #optifine
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#2258 [15:47] <webrosc> thought i dunno if thats the right channel
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#2260 [15:48] <fenrir6317> i logged in but cant find the possibility to check my fűgift codes where d oi find it ?
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#2262 [15:49] <neider> uriel I have 4shared?
#2263 [15:49] <webrosc> https://account.mojang.com/me/ there is a codes section
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#2265 [15:49] <urielsalis> neider, Maxis told me that :P
#2266 [15:49] <neider> do you know maxis?
#2267 [15:49] <neider> :)
#2268 [15:50] <neider> ok but i don't find this program
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#2272 [15:50] <webrosc> neider, O8 - Extra context menu item: &Download using 4shared Desktop - res://C:\Users\osdidaosni\Desktop\4shared Desktop\Desktop.32/D_ONE_LINK
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#2275 [15:51] <webrosc> browser app maybe?
#2276 [15:51] * jmalak [jmalak@notlogged] has joined #minecrafthelp
#2277 [15:51] <Roberto> I have a common issue with pixel not being accelerated that I can,t seem to find a solution for, even after making sure my Java and video card driver were OK, still crash. Help someone???
#2278 [15:51] <fenrir6317> great it has been redeemed but had some server comm. issue i guess its shown as dowloadable.thx guys anyway have a nice time.
#2279 [15:51] <urielsalis> Roberto dxdiag?
#2280 [15:51] * fenrir6317 [fenrir6317@notlogged] has quit. (Quit: Web client closed)
#2281 [15:52] <Roberto> ???
#2282 [15:52] <webrosc> ??> Roberto win/dxdiag
#2283 [15:52] <Maxis> Roberto, do you have a link to your DxDiag?
#2284 [15:52] <VoxelHead> Roberto: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2285 [15:52] <webrosc> :)
#2286 [15:52] <urielsalis> You ninja... :D
#2287 [15:52] * webrosc vanishes in poof of smoke
#2287 [15:53] * urielsalis captures the smoke and resummons webrosc
#2287 [15:53] * sebba [sebba@notlogged] has joined #minecrafthelp
#2288 [15:54] <sebba> how do i download forgecraft 2
#2289 [15:54] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#2290 [15:54] <urielsalis> sebba We dont offer support for mods here
#2291 [15:54] <sebba> ok do u know where i get that help
#2292 [15:55] <urielsalis> sebba and forgecraft2 its a private modpack
#2293 [15:55] <sebba> ok
#2294 [15:55] <sebba> thx
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#2296 [15:56] <Roberto> done. what should I look for?
#2297 [15:56] <urielsalis> Roberto give us the link
#2298 [15:57] <Roberto> link to what?
#2299 [15:58] <urielsalis> Roberto dxdiag
#2300 [15:58] * sebba [sebba@notlogged] has quit. (Ping timeout: 186 seconds)
#2301 [15:59] <Roberto> is there a place where I can place the report?
#2302 [15:59] <neider> uriel i removed 4shared
#2303 [15:59] <urielsalis> neider it works now?
#2304 [15:59] <urielsalis> ??> Roberto paste
#2305 [15:59] <VoxelHead> Roberto: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2306 [16:00] <Roberto> ------------------ System Information ------------------ Time of this report: 12/24/2014, 15:53:04 Machine name: HP6000 Operating System: Windows 8.1 Professionnel N 64-bit (6.3, Build 9600) (9600.winblue_r3.140827-1500) Language: French (Regional Setting: French) System Manufacturer: Hewlett-Packard System Model: HP Compaq 6000 Pro SFF PC BIOS: Default System BIOS Proces
#2307 [16:00] <neider> i will try it
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#2309 [16:00] <urielsalis> Roberto use paste.ubuntu.com
#2310 [16:01] <webrosc> urielsalis, that PC has a q43 chipset, he's using win8.1
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#2312 [16:02] <urielsalis> webrosc who?
#2313 [16:02] <webrosc> Roberto
#2314 [16:02] <neider> Uriel problem still :(
#2315 [16:02] <Roberto> http://paste.ubuntu.com/9613351/
#2316 [16:03] <neider> uriel don't works :'(
#2317 [16:03] <webrosc> neider, did you reboot after removing that program?
#2318 [16:03] <urielsalis> Roberto, there are no drivers for Windows 8.1 for your graphic card, Downgrade to Windows 7 or upgrade
#2319 [16:04] <neider> i have to do it?
#2320 [16:04] * kcrush [kcrush@notlogged] has quit. (Client Quit)
#2321 [16:04] <urielsalis> yes
#2322 [16:04] <neider> mm ok i will try it
#2323 [16:05] * neider [neider@notlogged] has quit. (Quit: Web client closed)
#2324 [16:05] <Roberto> THX, that's what I was afraid of...
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#2326 [16:05] <urielsalis> Roberto no problem
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#2337 [16:13] <neider> uriel
#2338 [16:13] <neider> problem still
#2339 [16:13] <urielsalis> Neider?
#2340 [16:13] * Co [Co@notlogged] has joined #minecrafthelp
#2341 [16:14] <urielsalis> neider give me a sec
#2342 [16:14] <neider> ok
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#2350 [16:16] <neider> :'( :'( :'( :'( :'( :'( :'(
#2351 [16:17] * xXJustGijsXx [xXJustGijsXx@notlogged] has quit. (Client Quit)
#2352 [16:18] <urielsalis> neider, you were on yesterday isnt you?
#2353 [16:18] <urielsalis> neider same error?
#2354 [16:19] <neider> Yes
#2355 [16:19] <neider> is the same error
#2356 [16:20] <neider> I spoke yesterday with maxis
#2357 [16:20] <urielsalis> I know, Im talking with him
#2358 [16:20] <neider> mm
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#2363 [16:21] <neider> I do not understand, why minecraft don't works since 1.7
#2364 [16:21] <Maxis> neider, do you have TeamViewer?
#2365 [16:21] <neider> yes
#2366 [16:22] <neider> Teamviewer10
#2367 [16:22] <urielsalis> neider, can you run minecraft 1.7.2?
#2368 [16:22] * Shag [Shag@notlogged] has joined #minecrafthelp
#2369 [16:22] <neider> no
#2370 [16:22] <Dronaldo> Minecraft is crashing
#2371 [16:22] <neider> 1.7 any of the forward
#2372 [16:22] <Maxis> neider, I'd like to teamviewer with you real quick, do /msg Maxis [Your ID] [Password]
#2373 [16:22] <Galaxy_2Alex> ??> Dronaldo launcher/game-output
#2374 [16:22] <urielsalis> Hi Dronaldo! What its your problem?
#2375 [16:22] <VoxelHead> Dronaldo: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2376 [16:22] <VoxelHead> Dronaldo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#2377 [16:23] <Dronaldo> just wait
#2378 [16:24] <Dronaldo> i need help
#2379 [16:24] <Galaxy_2Alex> Dronaldo, Follow the instructions VoxelHead gave you.
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#2384 [16:30] <urielsalis> brb
#2385 [16:30] * urielsalis is now known as urielsalis|away
#2386 [16:32] * urielsalis|away is now known as urielsalis
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#2391 [16:34] * LegitCrafting [LegitCrafting@notlogged] has joined #minecrafthelp
#2392 [16:34] <LegitCrafting> can anyone help?? I have an old minecraft premium account that i cant use because i have to log in with an email now
#2393 [16:34] <LegitCrafting> and i odnt know what email i used
#2394 [16:34] <LegitCrafting> i know my username though
#2395 [16:34] * southamite [southamite@notlogged] has joined #minecrafthelp
#2396 [16:34] <Galaxy_2Alex> LegitCrafting, What's the username?
#2397 [16:35] <LegitCrafting> LegitCrafting
#2398 [16:35] <LegitCrafting> lol
#2399 [16:35] * southamite [southamite@notlogged] has quit. (Client Quit)
#2400 [16:36] <Galaxy_2Alex> LegitCrafting, Try your mail adresses on this page:
#2401 [16:36] <Galaxy_2Alex> ??> LegitCrafting account/retrieve-name
#2402 [16:36] <VoxelHead> LegitCrafting: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#2403 [16:36] <urielsalis> ??> legitcrafting account/migrate
#2404 [16:36] <VoxelHead> legitcrafting: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#2405 [16:36] <LegitCrafting> thanks so much :D
#2406 [16:36] <Galaxy_2Alex> urielsalis, That account has already been migrated :)
#2407 [16:37] <urielsalis> ok :D
#2408 [16:39] * ALAOLABJ [ALAOLABJ@notlogged] has joined #minecrafthelp
#2409 [16:39] * Juan_ [Juan_@notlogged] has joined #minecrafthelp
#2410 [16:39] <Galaxy_2Alex> .m Galaxy_2Alex
#2411 [16:39] <PangeaBot> [Galaxy_2Alex/e3748c1b-6bf3-48a0-9148-e4a08155f475]: PAID: 03true | MIGRATED: 03true | SKIN: http://textures.minecraft.net/texture/a4662359f529dd834412c0f08c5c36b4ec391fd0ffddd8173e038163eba27a
#2412 [16:39] <urielsalis> .m urielsalis
#2413 [16:39] <PangeaBot> [urielsalis/6d5744e0-8487-4af5-a520-1f9cb426b74d]: PAID: 03true | MIGRATED: 03true | SKIN: http://textures.minecraft.net/texture/fab3ea40b1895545d2cbbbb452f6a986af66fcf2922c5789bbec1d8cd6c56d
#2414 [16:40] <Juan_> How do you play online
#2415 [16:40] <Galaxy_2Alex> Juan_, Have you bought the game?
#2416 [16:40] <urielsalis> Juan_ What is your minecraft username?
#2417 [16:40] <Juan_> Help pleaSe
#2418 [16:40] <urielsalis> look up
#2419 [16:40] <ricoz> .m ninjaemorico
#2420 [16:40] <PangeaBot> [ninjaemorico/770fa97c-0810-4972-8685-80e3ac6b232d]: PAID: 03true | MIGRATED: 03true | SKIN: http://textures.minecraft.net/texture/80b1b98b245d69e2e6f511822eebc11a6667f9212cebc9ee11687b3b3d6069
#2421 [16:40] <ricoz> lol
#2422 [16:41] <ricoz> thats epic
#2423 [16:41] <urielsalis> Galaxy_2Alex any way to see that only yourself?
#2424 [16:41] <Galaxy_2Alex> urielsalis, Not for you for now, sorry
#2425 [16:41] <urielsalis> ok
#2426 [16:41] <urielsalis> Juan_?
#2427 [16:41] * Juan_ [Juan_@notlogged] has quit. (Client Quit)
#2428 [16:41] <Galaxy_2Alex> oh well
#2429 [16:41] <urielsalis> cracked xD
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#2432 [16:42] * ALAOLABJ [ALAOLABJ@notlogged] has quit. (Client Quit)
#2433 [16:43] <DogGamerTM> I am spain
#2434 [16:43] <DogGamerTM> I am a spin
#2435 [16:43] <LegitCrafting> i still arent having any luck with my emails, i cant find the one registered with my premium account
#2436 [16:43] <urielsalis> ??> godgamertm lang/es
#2437 [16:43] <VoxelHead> godgamertm: S�lo hablamos Ingl�s aqu�. Sin embargo, puede, si lo desea, trate de usar una m�quina traductora, como http://translate.google.com/
#2438 [16:43] <DogGamerTM> Spain
#2439 [16:43] <Galaxy_2Alex> DogGamerTM, That doesn't matter at all, as long as you are talking English.
#2440 [16:43] <LegitCrafting> is there a support number i can call, maybe mojang can search my username??
#2441 [16:44] <Galaxy_2Alex> LegitCrafting, No, you will have to find your transaction ID, then contact Mojang.
#2442 [16:44] <urielsalis> ??> LegitCrafting mojang/email
#2443 [16:44] <VoxelHead> LegitCrafting: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2444 [16:44] <VoxelHead> LegitCrafting: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2445 [16:44] <Galaxy_2Alex> ??> LegitCrafting account/transaction-id
#2446 [16:44] <VoxelHead> LegitCrafting: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#2447 [16:44] <VoxelHead> LegitCrafting: If you used PaySafeCard, your transaction ID is the card number.
#2448 [16:44] <DogGamerTM> XD and I can use google translator
#2449 [16:44] <urielsalis> yes
#2450 [16:45] * lifesimmer400 [lifesimmer400@notlogged] has quit. (Client Quit)
#2451 [16:45] <DogGamerTM> nesecito help since the server minecub, as everyone knows because when I try to enter the game closes me for no reason
#2452 [16:45] <Galaxy_2Alex> DogGamerTM, Contact the server owner, it's most likely an issue with the server.
#2453 [16:45] <urielsalis> DogGamerTM said I need help since the server minecub closes for no reason
#2454 [16:46] <DogGamerTM> yeah thats what happens and tried to get in contact right through email but no one answers: C
#2455 [16:46] <urielsalis> DogGamerTM Try other server?
#2456 [16:46] <Galaxy_2Alex> DogGamerTM, There is nothing we caqn do about it since we do not own that server, sorry.
#2457 [16:46] * Lochy [Lochy@notlogged] has joined #minecrafthelp
#2458 [16:46] * urielsalis wonders if the test server can be added to voxelhead
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#2459 [16:47] <DogGamerTM> if others if I can but that in no specific
#2460 [16:47] <Galaxy_2Alex> .mcping mc.minecub.es
#2461 [16:47] <ExtremeBot> Galaxy_2Alex: Sorry, but mc.minecub.es:25565 appears to be down! (Invalid hostname)
#2462 [16:47] <urielsalis> DogGamerTM The server is down
#2463 [16:47] <Galaxy_2Alex> DogGamerTM, Actually, that server isn't even online right now.
#2464 [16:47] <DogGamerTM> I mean that's not just me?
#2465 [16:47] <Galaxy_2Alex> DogGamerTM, Again: Only the server admins can do something about your issues.
#2466 [16:48] <Galaxy_2Alex> DogGamerTM, Correct.
#2467 [16:48] <DogGamerTM> thanks because it did not know the truth but weird because a friend if he could enter the server :/
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#2479 [16:56] <bubbahoogie> im tryting to install minecraft for my son for xmas
#2480 [16:57] <urielsalis> And what error you get bubbahoogie?
#2481 [16:57] <bubbahoogie> i purchased it and got receipt downlaoded and it says "unknown error"
#2482 [16:57] <urielsalis> bubbahoogie thats a known error with the new launcher, use the alternative one
#2483 [16:57] <Pangea> .mcping mc.minecub.es
#2484 [16:57] <ExtremeBot> Pangea: Sorry, but mc.minecub.es:25565 appears to be down! (Invalid hostname)
#2485 [16:57] <Pangea> Galaxy_2Alex, that server is up
#2486 [16:57] <Pangea> .m mc.minecub.es
#2487 [16:57] <PangeaBot> mc.minecub.es is up with 1202/3000 players and a latency of 211.163ms, running 1.7.9 (14), and has an MOTD of "1410hg 09Mine15Cub.es 10hg 14[07Nuevo! 11MegaWalls14] 04|| 11Nuevos kits de DN!! 05- 10Chaman y Aturdidor 04||".
#2488 [16:58] <Galaxy_2Alex> oh jesus...
#2489 [16:58] <urielsalis> Kits?
#2490 [16:58] <Galaxy_2Alex> well, it was outdated anyway...
#2491 [16:58] <urielsalis> EULA?
#2492 [16:58] <bubbahoogie> where do i find the laternative one? should i uninstall the one i already tried?
#2493 [16:58] <webrosc> also i think is cracked by looking at the site
#2494 [16:58] <Galaxy_2Alex> bubbahoogie, minecraft.net/download
#2495 [16:58] <webrosc> ^^ that server i mean
#2496 [16:58] <urielsalis> bubbahoogie this is the direct link to the alternative https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
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#2499 [17:00] * Xx_21_xX [Xx_21_xX@notlogged] has joined #minecrafthelp
#2500 [17:00] <lukeawsomeblue> How To Fix My Minecraft It Stop Working After I Reseted My Computer It Stop Leting Me Log In The Game
#2501 [17:00] <Xx_21_xX> i keep crashing and it says i have to update my graphics card or something. what do i do?
#2502 [17:01] <urielsalis> Xx_12_xX Can you give us a dxdiag
#2503 [17:01] <urielsalis> lukeawsomeblu crash report?
#2504 [17:01] <Xx_21_xX> should i copy and paste it?
#2505 [17:01] <Galaxy_2Alex> ??> Xx_21_xX paste
#2506 [17:01] <VoxelHead> Xx_21_xX: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2507 [17:01] <urielsalis> ??Xx_21_xX paste
#2508 [17:01] <Xx_21_xX> ok
#2509 [17:01] <Galaxy_2Alex> Xx_21_xX, Yes, to that page VoxelHead just gave you.
#2510 [17:01] * Synchunk [Synchunk@notlogged] has quit. (Read error: Connection reset by peer)
#2511 [17:02] <lukeawsomeblue> So How Do I Fix My Problem?
#2512 [17:02] * Synchunk [Synchunk@notlogged] has joined #minecrafthelp
#2513 [17:02] <urielsalis> lukeawsomeblu crash report?
#2514 [17:02] <Xx_21_xX> ------------------ System Information ------------------ Time of this report: 10/31/2014, 19:44:19 Machine name: DELL-PC Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Latitude D630 BIOS: Phoenix ROM BIOS
#2515 [17:02] <Galaxy_2Alex> lukeawsomeblue, First off, tell us what the problem is please.
#2516 [17:02] <lukeawsomeblue> I Think
#2517 [17:02] <Galaxy_2Alex> Xx_21_xX, No...
#2518 [17:02] <Galaxy_2Alex> Xx_21_xX, Put it on http://paste.ubuntu.com, and then give us the link to the paste!
#2519 [17:03] <Xx_21_xX> http://paste.ubuntu.com/9613634/
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#2522 [17:03] <Galaxy_2Alex> Xx_21_xX, One moment.
#2523 [17:03] <Xx_21_xX> ok thanks
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#2525 [17:04] * ike36 [ike36@notlogged] has quit. (Client Quit)
#2526 [17:04] <lukeawsomeblue> It Stop Login It Say's Sorry But We Couldn't Connect To Our Servers
#2527 [17:04] * ninjabro2341 [ninjabro2341@notlogged] has quit. (Client Quit)
#2528 [17:04] <Galaxy_2Alex> lukeawsomeblue, What is your Minecraft Username?
#2529 [17:04] <urielsalis> lukeawsomeblue minecraft username
#2530 [17:04] <Xx_21_xX> @lukeawesomeblue try restarting ur pc
#2531 [17:05] <lukeawsomeblue> I Did Should I Do It One More Time?
#2532 [17:05] <Galaxy_2Alex> Xx_21_xX, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/80140/en-us
#2533 [17:05] <urielsalis> no luke
#2534 [17:05] <Galaxy_2Alex> lukeawsomeblue, Please tell us your Minecraft Username.
#2535 [17:05] <lukeawsomeblue> lukeawsomeblue
#2536 [17:05] <lukeawsomeblue> that is it
#2537 [17:05] <Xx_21_xX> thx Galaxy
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#2540 [17:06] <Galaxy_2Alex> lukeawsomeblue, What Antivirus program are you using?
#2541 [17:06] <urielsalis> lukeawsomeblue can you do a speedtest?
#2542 [17:07] <lukeawsomeblue> Minecraft Launcher 1.6.5
#2543 [17:07] <lukeawsomeblue> Is That It?
#2544 [17:07] <urielsalis> nope
#2545 [17:07] <lukeawsomeblue> Oh
#2546 [17:07] <Galaxy_2Alex> Xx_21_xX, Actually, you might want to install this first: http://www.dell.com/support/drivers/us/en/04/DriverDetails/DriverFileFormats/Product/latitude-d630?DriverId=R253826&FileId=2731129320&urlProductCode=False
#2547 [17:07] <urielsalis> ??> lukeawsomeblue win/av/detect
#2548 [17:07] <VoxelHead> lukeawsomeblue: Go to the Control Panel, Programs and Features (or Add/remove programs if you are on Windows XP), and tell us all entries that has the word "Antivirus", "Firewall", or "Security" in it.
#2549 [17:08] <lukeawsomeblue> I Have Window 7
#2550 [17:08] <urielsalis> And door?
#2551 [17:09] <urielsalis> ??> lukeawsomeblue win/av/detect
#2552 [17:09] <VoxelHead> lukeawsomeblue: Go to the Control Panel, Programs and Features (or Add/remove programs if you are on Windows XP), and tell us all entries that has the word "Antivirus", "Firewall", or "Security" in it.
#2553 [17:09] * nada [nada@notlogged] has joined #minecrafthelp
#2554 [17:09] * HEDHEHOG [HEDHEHOG@notlogged] has quit. (Client Quit)
#2555 [17:09] <nada> I need help!
#2556 [17:09] <nada> please?
#2557 [17:09] <Galaxy_2Alex> ??> nada ask
#2558 [17:09] <VoxelHead> nada: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2559 [17:09] <VoxelHead> nada: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2560 [17:09] <urielsalis> Hi nada! What its your problem?
#2561 [17:09] * neider [neider@notlogged] has quit. (Quit: Web client closed)
#2562 [17:10] <lukeawsomeblue> Security
#2563 [17:10] <Xx_21_xX> once i download both of those things should i restart the computer
#2564 [17:10] <nada> my minecraft crashed what should i do?
#2565 [17:10] <Galaxy_2Alex> Xx_21_xX, Install them first.
#2566 [17:10] <Xx_21_xX> i did
#2567 [17:10] <urielsalis> nada, crash report?
#2568 [17:10] <nada> yea
#2569 [17:10] <urielsalis> ??> nada paste
#2570 [17:10] <VoxelHead> nada: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2571 [17:10] <Galaxy_2Alex> Xx_21_xX, Yes, restart your PC, and then try if it works.
#2572 [17:11] <Xx_21_xX> kk thx
#2573 [17:11] <lukeawsomeblue> Im Gonna Reset My Computer And See Will My Minecraft Work After
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#2580 [17:13] * roketmouse [roketmouse@notlogged] has joined #minecrafthelp
#2581 [17:13] <roketmouse> hello?
#2582 [17:13] * neider [neider@notlogged] has joined #minecrafthelp
#2583 [17:13] <neider> maxis
#2584 [17:13] <roketmouse> In need of some help
#2585 [17:13] <urielsalis> Hi roketmouse! What its your problem?
#2586 [17:13] <maritab> hola
#2587 [17:13] <roketmouse> Pixel format
#2588 [17:13] <urielsalis> ??> maritab lang/es
#2589 [17:13] <VoxelHead> maritab: S�lo hablamos Ingl�s aqu�. Sin embargo, puede, si lo desea, trate de usar una m�quina traductora, como http://translate.google.com/
#2590 [17:13] <urielsalis> roketmouse dxdiag?
#2591 [17:13] <lego_link> evety time i click on the minecraft to plat it says uknown eroor
#2592 [17:13] <urielsalis> ??> roketmouse win/dxdiag
#2593 [17:14] <VoxelHead> roketmouse: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2594 [17:14] <neider> maxiiis
#2595 [17:14] <maritab> Hello xD
#2596 [17:14] <urielsalis> lego_link use the alternative launcher
#2597 [17:14] <maritab> no me jodan yo hablo español :D
#2598 [17:14] <SynchunkBot> maritab: Sólo hablamos Inglés aquí. Sin embargo, puede, si lo desea, trate de usar una máquina traductora, como http://translate.google.com/
#2599 [17:14] <lego_link> what is that
#2600 [17:14] <Galaxy_2Alex> ??> lego_link dl/client
#2601 [17:14] <VoxelHead> lego_link: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#2602 [17:14] <maritab> juu
#2603 [17:14] <neider> ok
#2604 [17:14] * Xx_21_xX [Xx_21_xX@notlogged] has quit. (Ping timeout: 186 seconds)
#2605 [17:14] <VoxelHead> lego_link: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#2606 [17:14] <Galaxy_2Alex> maritab, English only please.
#2607 [17:14] <maritab> no
#2608 [17:14] <maritab> xD
#2609 [17:14] <Galaxy_2Alex> lego_link, Use the .exe.
#2610 [17:14] * anias [anias@notlogged] has joined #minecrafthelp
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#2612 [17:14] <lego_link> oh ty
#2613 [17:14] <maritab> popo
#2614 [17:14] <maritab> xd
#2615 [17:15] <maritab> no voy a hablar en ingles-
#2616 [17:15] <maritab> por que no quiero
#2617 [17:15] <maritab> ja
#2618 [17:15] <maritab> ja
#2619 [17:15] <maritab> ja
#2620 [17:15] <urielsalis> maritab entonces chau
#2621 [17:15] <maritab> no
#2622 [17:15] <maritab> quiero
#2623 [17:15] <urielsalis> kick maritab?
#2624 [17:15] <maritab> jajaja
#2625 [17:15] <GreyVulpine> !k maritab
#2626 [17:15] * GreyBot kicked maritab from #minecrafthelp (Reason: aritab :<Kicks:1359>)
#2627 [17:15] <urielsalis> troll
#2628 [17:15] <urielsalis> lol
#2629 [17:16] <anias> I received a Pixel Format not accellerated error. Here is gist file https://gist.github.com/anonymous/159096bcc022b9766729
#2630 [17:16] <Galaxy_2Alex> anias, One moment
#2631 [17:16] <webrosc> urielsalis, troll != idiot
#2632 [17:16] <urielsalis> webrosc 1300 kicks?
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#2634 [17:16] <Galaxy_2Alex> anias, Your laptop doesn't support Windows 8.1, downgrade to the version that was originally on it, or buy a new system.
#2635 [17:16] <anias> ok
#2636 [17:16] <anias> thanks
#2637 [17:17] <GreyVulpine> urielsalis - That's over the life of Greybot, who has been with me for... a long time
#2638 [17:17] <urielsalis> ok
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#2640 [17:18] <lego_link> thank you urielsalis
#2641 [17:18] <lego_link> it is working now
#2642 [17:18] <urielsalis> o/
#2643 [17:18] <urielsalis> np
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#2645 [17:18] * assman [assman@notlogged] has joined #minecrafthelp
#2646 [17:19] <ricoz> GreyVulpine, That boot has been places.
#2647 [17:19] <ricoz> xD
#2648 [17:19] <GreyVulpine> You have no idea.
#2649 [17:21] * iceman11a [iceman11a@notlogged] has quit. (Quit: Leaving)
#2650 [17:22] <urielsalis> assman?
#2651 [17:23] * roketmouse [roketmouse@notlogged] has joined #minecrafthelp
#2652 [17:23] <roketmouse> hello i got disconnected i need help
#2653 [17:23] <roketmouse> https://gist.github.com/anonymous/f17ff78d0c16292cb535
#2654 [17:23] <roketmouse> error: pixel format not accelerated
#2655 [17:23] <Galaxy_2Alex> roketmouse, One moment
#2656 [17:23] <urielsalis> roketmouse let me check it out
#2657 [17:23] <urielsalis> Galaxy_2Alex can i?
#2658 [17:24] <Galaxy_2Alex> sure :)
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#2660 [17:25] <urielsalis> roketmouse i need your hp serial
#2661 [17:25] <ZabiniGTA> Hello, when I open Minecraft I have it in fullscreen. But a little while later it crashes. Please help me!
#2662 [17:25] <roketmouse> where do i look for that
#2663 [17:25] <urielsalis> ??> roketmouse oem/hp/product-number
#2664 [17:25] <VoxelHead> roketmouse: You can find your HP Product Number here: http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
#2665 [17:25] <roketmouse> ?
#2666 [17:26] <urielsalis> roketmouse http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
#2667 [17:26] <Galaxy_2Alex> urielsalis, Actually, it's not really necessary here since it's a Desktop
#2668 [17:26] <Galaxy_2Alex> urielsalis, The one from the Nvidia page should work.
#2669 [17:27] <urielsalis> ok, already in there
#2670 [17:27] <Galaxy_2Alex> roketmouse, Sorry, ignore that, just wait a moment :)
#2671 [17:27] <roketmouse> alright
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#2674 [17:30] <urielsalis> roketmouse this should work http://www.nvidia.com/download/driverResults.aspx/69695/en-us
#2675 [17:30] <urielsalis> roketmouse download and install the driver from there
#2676 [17:31] * Galaxy_2Alex [Galaxy_2Alex@notlogged] has joined #minecrafthelp
#2677 [17:31] * Don [Don@notlogged] has joined #minecrafthelp
#2678 [17:32] <nada> i just deleted all the texture packs and it worked c:!
#2679 [17:32] <urielsalis> nada :D
#2680 [17:32] <nada> xD
#2681 [17:32] <roketmouse> alright
#2682 [17:33] <Don> My Minecraft crashes whenever I try to load 1.8 ive tried dleting the minecraft file and it doesn't work , it launches every version before 1.8 what should I do?
#2683 [17:33] * Christmas_bobo [Christmas_bobo@notlogged] has quit. (Quit: Connection closed for inactivity)
#2684 [17:33] <urielsalis> what happened roketmouse?
#2685 [17:33] <urielsalis> Don do you have a crash report?
#2686 [17:33] <Galaxy_2Alex> ??> Don launcher/game-output
#2687 [17:33] <VoxelHead> Don: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2688 [17:33] <VoxelHead> Don: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#2689 [17:33] <roketmouse> still donwloading
#2690 [17:34] <roketmouse> downloading*
#2691 [17:34] <urielsalis> ok
#2692 [17:34] <Don> [14:28:41] [Client thread/INFO]: Setting user: DonDemilio1 [14:28:41] [Client thread/INFO]: (Session ID is token:9bbfd905aca14476abed5b661104188e:01219124b17542acb4887886c70f65b5) [14:28:45] [Client thread/INFO]: LWJGL Version: 2.9.1 [14:28:45] [Client thread/INFO]: Reloading ResourceManager: Default # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007
#2693 [17:34] <urielsalis> ??> don paste
#2694 [17:34] <VoxelHead> don: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2695 [17:34] <urielsalis> Don you have any av/firewall running?
#2696 [17:35] <Don> Ill check one sec
#2697 [17:35] * pastel [pastel@notlogged] has quit. (Quit: Web client closed)
#2698 [17:35] <Don> no my firewall is off
#2699 [17:35] * nada [nada@notlogged] has quit. (Ping timeout: 186 seconds)
#2700 [17:35] <urielsalis> Don can you give us a dxdiag?
#2701 [17:35] <Galaxy_2Alex> Don, Okay, but we need the full error log.
#2702 [17:36] <Galaxy_2Alex> Don, Please put it to http://paste.ubuntu.com, and give us the link to the paste.
#2703 [17:37] <Don> http://paste.ubuntu.com/
#2704 [17:37] <Don> http://paste.ubuntu.com/9613774/
#2705 [17:37] <Don> the link is here
#2706 [17:37] <Galaxy_2Alex> ??> Don win/dxdiag
#2707 [17:37] <webrosc> Don, we need the FULL log
#2708 [17:37] <VoxelHead> Don: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2709 [17:40] * T_the_Irish_king [T_the_Irish_king@notlogged] has joined #minecrafthelp
#2710 [17:40] <T_the_Irish_king> im having difficulties!
#2711 [17:40] <urielsalis> Hi T_the_Irish_king! What its your problem?
#2712 [17:40] <T_the_Irish_king> i have my server setup, but i need to add memory
#2713 [17:40] <T_the_Irish_king> and the codes that others provide me wont work with my computer it says they are not recognized
#2714 [17:41] * Duncan [Duncan@notlogged] has joined #minecrafthelp
#2715 [17:41] <T_the_Irish_king> any solutions?
#2716 [17:41] * Duncan [Duncan@notlogged] has quit. (Client Quit)
#2717 [17:41] <urielsalis> T_the_Irish_kicg what os you have?
#2718 [17:42] <T_the_Irish_king> Windows 7 ultimate
#2719 [17:42] <urielsalis> T_the_Irish_king How much ram you have and How much ram you want in your server?
#2720 [17:42] <T_the_Irish_king> i set java up correctly.
#2721 [17:42] <T_the_Irish_king> 1 gb
#2722 [17:42] <T_the_Irish_king> i have 8gb of ram
#2723 [17:42] <jjs999jjs> greedy
#2724 [17:43] <urielsalis> T_the_Irish_king, can you paste here the args?
#2725 [17:43] * Porter [Porter@notlogged] has joined #minecrafthelp
#2726 [17:43] <T_the_Irish_king> no idea what that is sorry. XD still new to server.
#2727 [17:44] <urielsalis> T_the_Irish_king are you using the .exe or the .jar?
#2728 [17:44] <Don> did you mean this http://paste.ubuntu.com/9613808/
#2729 [17:44] <Galaxy_2Alex> ??> T_the_Irish_king mp/server-setup
#2730 [17:44] <VoxelHead> T_the_Irish_king: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#2731 [17:44] <urielsalis> Don let me check it out
#2732 [17:45] * BallisticGod [BallisticGod@notlogged] has joined #minecrafthelp
#2733 [17:45] <urielsalis> Don there is no updated drivers for Windows 8, downgrade to 7 or upgrade
#2734 [17:45] <urielsalis> Don there is no updated drivers for Windows 8, downgrade to 7 or upgrade
#2735 [17:45] * BallisticGod [BallisticGod@notlogged] has left #minecrafthelp
#2736 [17:46] * Next_ [Next_@notlogged] has joined #minecrafthelp
#2737 [17:46] <Galaxy_2Alex> Don, Actually, maybe I'm able to find something, one second...
#2738 [17:46] * Alper [Alper@notlogged] has joined #minecrafthelp
#2739 [17:46] <Don> how do I upgrade
#2740 [17:46] <urielsalis> Don buying a new graphic card(if you have a pc) or buying a new laptop
#2741 [17:47] <Alper> how do i upgrade with a laptop
#2742 [17:47] * Aidan [Aidan@notlogged] has joined #minecrafthelp
#2743 [17:47] <urielsalis> You cant Alper
#2744 [17:47] <Porter> if I get a new computer is it possible to transfer minecraft from my previous one to my new one
#2745 [17:47] <Galaxy_2Alex> Alper, Only messages starting with your name are for you.
#2746 [17:47] <Don> is there a more immediate fix?
#2747 [17:47] <urielsalis> Porter yes
#2748 [17:48] <Galaxy_2Alex> Don, Hold on, just give me a minute, I might be able to find proper drivers.
#2749 [17:48] * neider [neider@notlogged] has quit. (Ping timeout: 186 seconds)
#2750 [17:48] <Alper> when i wanted to play minecraft there often stands that they cant find OpenGl
#2751 [17:48] * honkysaurusrex [honkysaurusrex@notlogged] has joined #minecrafthelp
#2752 [17:49] <urielsalis> Alper, dxdiag?
#2753 [17:49] <Alper> ?
#2754 [17:49] <honkysaurusrex> is this the help for minecraft?
#2755 [17:49] <Galaxy_2Alex> Alper, If you have a link to your DxDIag, please post it into this channel.
#2756 [17:49] <Galaxy_2Alex> honkysaurusrex, Yes.
#2757 [17:49] <Alper> what is DxDIag?
#2758 [17:49] <Porter> How do I do that
#2759 [17:49] <honkysaurusrex> well i have minecraft for ps4 and everyone of my firiends has the new update but i dont?
#2760 [17:49] <urielsalis> ??> Alper win/dxdiad/bat
#2761 [17:50] <urielsalis> ??> Alper win/dxdiag/bat
#2762 [17:50] <VoxelHead> Alper: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.
#2763 [17:50] <VoxelHead> Alper: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#2764 [17:50] <Galaxy_2Alex> honkysaurusrex, It might take a few days for everyone to be available, there is nothing that you can do other than wait.
#2765 [17:50] <urielsalis> Porter only messages that start with Porter are for you
#2766 [17:50] <honkysaurusrex> they had the update for weeks
#2767 [17:50] <Alper> i did
#2768 [17:50] <urielsalis> Can you give use the link
#2769 [17:51] <urielsalis> honkysaurusrex you are in the US?
#2770 [17:51] <honkysaurusrex> yes
#2771 [17:51] <Aidan> I've jus bought minecraft for windows for my son, downloaded the launcher and double clicked. with the new launcher it tries to download a couple of meg a few times then disappears, tried with the old launcher and am able to log in and press play. but then it tries to download the game and i can see in the "launcher log" it's attempting to grab the files but the file size doesn't match, and eventually it gives up. please help, i'm running w
#2772 [17:51] * apfelkriegerin02 [apfelkriegerin02@notlogged] has joined #minecrafthelp
#2773 [17:51] <Galaxy_2Alex> honkysaurusrex, The update with the horses?
#2774 [17:51] <urielsalis> Alper Can you give us the link
#2775 [17:51] * ger [ger@notlogged] has joined #minecrafthelp
#2776 [17:51] <honkysaurusrex> yes and the fireworks
#2777 [17:51] * apfelkriegerin02 [apfelkriegerin02@notlogged] has quit. (Client Quit)
#2778 [17:51] <webrosc> honkysaurusrex, it seems the US regions update is delayed
#2779 [17:51] * Synchunk [Synchunk@notlogged] has joined #minecrafthelp
#2780 [17:51] <honkysaurusrex> why?
#2781 [17:51] <webrosc> dunno why, or when it will appear
#2782 [17:51] <urielsalis> Aidan, can you give us the log
#2783 [17:52] <urielsalis> ??> Aidan paste
#2784 [17:52] <VoxelHead> Aidan: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2785 [17:52] <honkysaurusrex> ok thank you
#2786 [17:52] <Alper> Voxe1head i installed Dxdiag and for what i need that
#2787 [17:52] <Galaxy_2Alex> Don, Download and Install this driver: http://ftp.hp.com/pub/softpaq/sp65501-66000/sp65780.exe
#2788 [17:53] <Aidan> which big box?
#2789 [17:53] <Galaxy_2Alex> ??> Alper win/dxdiag
#2790 [17:53] <VoxelHead> Alper: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2791 [17:53] <Don> ill do so now
#2792 [17:53] <Galaxy_2Alex> ??> Aidan win/dxdiag
#2793 [17:53] <Galaxy_2Alex> ??> Aidan win/dxdiag
#2794 [17:53] <VoxelHead> Aidan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2795 [17:53] <Galaxy_2Alex> Alper, Aidan, Please follow the instructions VoxelHead just gave you.
#2796 [17:53] <Aidan> ok, give me a sec. Thanks
#2797 [17:53] <roketmouse> it said the graphics card couldnt be insallted
#2798 [17:54] <urielsalis> roketmouse, wait a sec
#2799 [17:54] <roketmouse> ?
#2800 [17:54] <Galaxy_2Alex> roketmouse, Try this one instead: http://www.nvidia.com/download/driverResults.aspx/52338/en-us
#2801 [17:54] * ger [ger@notlogged] has quit. (Client Quit)
#2802 [17:54] <roketmouse> okay
#2803 [17:55] * neider004 [neider004@notlogged] has joined #minecrafthelp
#2804 [17:55] <neider004> maxis
#2805 [17:55] * Musi2009 [Musi2009@notlogged] has joined #minecrafthelp
#2806 [17:56] <urielsalis> neider004 what do you need?
#2807 [17:56] <Maxis> neider004, one sec
#2808 [17:56] * Sadgamer [Sadgamer@notlogged] has joined #minecrafthelp
#2809 [17:56] <neider004> ok
#2810 [17:56] * Ritsuka is now known as Kaname
#2811 [17:56] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2812 [17:56] <Alper> voxe1head i followed the instructions and did that but i cant still play minecraft
#2813 [17:57] <urielsalis> ??> Alper bot
#2814 [17:57] <VoxelHead> Alper: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2815 [17:57] * Next_ [Next_@notlogged] has quit. (Quit: Web client closed)
#2816 [17:57] * Galaxy_2Alex [Galaxy_2Alex@notlogged] has joined #minecrafthelp
#2817 [17:57] <urielsalis> Alper can you post your dxdiag?
#2818 [17:58] <urielsalis> via paste.ubuntu.com?
#2819 [17:58] <Alper> how i do that?
#2820 [17:58] <Alper> ok
#2821 [17:58] <Alper> wait
#2822 [17:58] <Musi2009> I have bought Minecraft and I cannot download into my iPad. A message appear saying "Safari cannot download..."
#2823 [17:58] <urielsalis> Musi2009 You bought it on the appstore?
#2824 [17:58] <Galaxy_2Alex> Musi2009, You cannot play the PC edition on your iPad.
#2825 [17:59] <Galaxy_2Alex> Musi2009, You will have to buy it from the App Store.
#2826 [17:59] <Sadgamer> hello, im trying to play my recently purchased minecraft, i was able to play for about 10 minutes before the game crashed. now when i try to open it i get an unknown error. i have two crash reports but it doesnt make a whole lot of sense to me.
#2827 [17:59] <Musi2009> No, direct from the Minecraft.net page
#2828 [17:59] <Galaxy_2Alex> Sadgamer, Please copy one of the crash reports to http://paste.ubuntu.com/
#2829 [17:59] <Galaxy_2Alex> Musi2009, That is not how it works for iPads though.
#2830 [18:00] <Musi2009> I have already paid 27 dollars, what should I do?
#2831 [18:00] <urielsalis> ??> musi2009 account/refund
#2832 [18:00] <VoxelHead> musi2009: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2833 [18:00] <Sadgamer> Galaxy, ive posted the report
#2834 [18:00] <Galaxy_2Alex> Sadgamer, Please give us the URL to it.
#2835 [18:01] <Sadgamer> http://paste.ubuntu.com/9613906/
#2836 [18:01] <urielsalis> Sadgamer try using the alternative launcher, https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#2837 [18:01] <Galaxy_2Alex> hold on.
#2838 [18:01] <Galaxy_2Alex> the other way around.
#2839 [18:01] <Aidan> Hi , here's my dx diag http://paste.ubuntu.com/9613913/
#2840 [18:02] <Galaxy_2Alex> Sadgamer, Please ignore urielsalis, and download the Minecraft.msi from here and install it: https://minecraft.net/download
#2841 [18:02] <urielsalis> Aidan let me check it out
#2842 [18:03] * SynchunkBot [SynchunkBot@notlogged] has joined #minecrafthelp
#2843 [18:04] <Galaxy_2Alex> Aidan, Sorry, there was misconception on our side, we need your crash log first.
#2844 [18:05] * Musi2009 [Musi2009@notlogged] has quit. (Ping timeout: 186 seconds)
#2845 [18:05] <Galaxy_2Alex> s/as/as i
#2846 [18:05] <ExtremeBot> Galaxy_2Alex meant to say: Aidan, Sorry, there was i misconception on our side, we need your crash log first.
#2847 [18:05] <Galaxy_2Alex> derp
#2848 [18:05] <Galaxy_2Alex> *a misconception
#2849 [18:05] <Aidan> lol, is that the launcher log?
#2850 [18:06] <Galaxy_2Alex> Aidan, Can you see a game output tab as well or not?
#2851 [18:06] <Aidan> yep
#2852 [18:06] <urielsalis> Can you post it contents here paste.ubuntu.com
#2853 [18:06] <Galaxy_2Alex> Aidan, For now, the text in the Game Output tab is more important, please copy that.
#2854 [18:06] <Aidan> Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#2855 [18:06] <Galaxy_2Alex> Aidan, The full log
#2856 [18:07] <Galaxy_2Alex> ??> Aidan win/edit
#2857 [18:07] <VoxelHead> Aidan: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2858 [18:07] <Galaxy_2Alex> Aidan, On paste.ubuntu.com again
#2859 [18:07] <Sadgamer> Galaxy, no luck same thing shows up
#2860 [18:08] <Galaxy_2Alex> Sadgamer, Please copy the new crash log on paste.ubuntu.com again
#2861 [18:08] <Aidan> That's all it says in the "game output" tab. i'll copy and paste the launcher log into paste.ubuntu.
#2862 [18:08] <urielsalis> Aidan what launcher version you have?
#2863 [18:09] <Sadgamer> looks like uriels' idea did work however, seems i have my problem solved
#2864 [18:09] <Sadgamer> thanks for your time guys!
#2865 [18:09] <urielsalis> o/ no problem
#2866 [18:10] * Sadgamer [Sadgamer@notlogged] has quit. (Quit: Web client closed)
#2867 [18:10] <Aidan> 1.5.3, the latest one wouldn't load at all.
#2868 [18:11] <urielsalis> ok, wait a sec aidan
#2869 [18:11] * mees [mees@notlogged] has quit. (Quit: Web client closed)
#2870 [18:12] <urielsalis> Aidan does it works if you create a new profile and dont edit anything?
#2871 [18:12] * mrnorrisman [mrnorrisman@notlogged] has joined #minecrafthelp
#2872 [18:12] <urielsalis> hi norris
#2873 [18:12] <mrnorrisman> hey
#2874 [18:12] <Aidan> i'll give it a go, hang on.
#2875 [18:13] <urielsalis> ok Aidan
#2876 [18:13] <urielsalis> mrnorrisman same issue?
#2877 [18:13] <mrnorrisman> i havent tried it yet today but probably same issue ...
#2878 [18:13] <urielsalis> mrnorrisman try and if it doesnt work come back :D
#2879 [18:13] <mrnorrisman> trying it now..
#2880 [18:14] * urielsalis checks yesterday logs
#2880 [18:14] <Alper> System Information ------------------ Time of this report: 10/21/2014, 17:46:26 Machine name: LAPTOP Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.140723-2018) Language: German (Regional Setting: German) System Manufacturer: TOSHIBA System Model: Satellite L670 BIOS: Phoenix SecureCore Version 1.10 Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27
#2881 [18:14] <urielsalis> Alper use paste.ubuntu.com
#2882 [18:16] <urielsalis> mrnorrisman, you have good internet speed now?
#2883 [18:16] <mrnorrisman> urielsalis this probably has something to do with it:
#2884 [18:16] <mrnorrisman> [17:00:17 WARN]: Had local file but it was the wrong size... had 23232 but expected 1286636
#2885 [18:16] <urielsalis> mrnorrisman, you have good internet speed now?
#2886 [18:16] <mrnorrisman> ehh not really
#2887 [18:16] <mrnorrisman> maybe like .2 mb/s better lol
#2888 [18:17] <Galaxy_2Alex> mrnorrisman, Does it stop working sometimes?
#2889 [18:17] <urielsalis> Then is same problem, are you near a place with good internet connection where you can download minecraft and copy it to your laptop?
#2890 [18:17] <mrnorrisman> the launcher says "launching..." but it wont ever open
#2891 [18:18] <mrnorrisman> and no i wont have good internet for like 6 days when i get back to a decent pc with good internet
#2892 [18:18] <roketmouse> currently installing thanks for the patience
#2893 [18:18] * Jademalo [Jademalo@notlogged] has quit. (Quit: Leaving)
#2894 [18:18] <Galaxy_2Alex> mrnorrisman, Sorry, the only thing we can tell you is that it's probably the best idea to just wait that 6 days.
#2895 [18:19] <mrnorrisman> lol so long without minecraft my brain is hurting xD
#2896 [18:19] <roketmouse> thanks it works
#2897 [18:19] <Alper> urielsalis i installed sp65780 but i cant still play minecraft
#2898 [18:19] * Kaname is now known as Ritsuka
#2899 [18:19] * roketmouse [roketmouse@notlogged] has quit. (Quit: Web client closed)
#2900 [18:19] <urielsalis> Alper crash report?
#2901 [18:19] <Galaxy_2Alex> mrnorrisman, The problem is that it sometimes just stops downloading, and the files get corrupt.
#2902 [18:20] <mrnorrisman> yeah i figured...
#2903 [18:20] <Alper> No opengl context found
#2904 [18:20] <Galaxy_2Alex> Alper, We need the full DxDIag on http://paste.ubuntu.com please
#2905 [18:21] <Alper> i did that with ubuntu
#2906 [18:21] <Galaxy_2Alex> mrnorrisman, Again, sorry that there is nothing we can do really.
#2907 [18:21] <Galaxy_2Alex> Alper, Please give us the URL to it then.
#2908 [18:21] <mrnorrisman> well thanks for the help
#2909 [18:21] <Alper> how i can give you the URL?
#2910 [18:22] <urielsalis> paste it here
#2911 [18:22] <Galaxy_2Alex> Alper, Put it into this chat.
#2912 [18:24] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 378 seconds)
#2913 [18:24] <Alper> System Information ------------------ Time of this report: 10/21/2014, 17:46:26 Machine name: LAPTOP Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.140723-2018) Language: German (Regional Setting: German) System Manufacturer: TOSHIBA System Model: Satellite L670 BIOS: Phoenix SecureCore Version 1.10 Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27
#2914 [18:25] <urielsalis> Alper use paste.ubuntu.com
#2915 [18:26] * jjjj [jjjj@notlogged] has joined #minecrafthelp
#2916 [18:26] <Aidan> urielsalis - it's not looking good, i'm seeing a lot of "gave up trying to download" and £read timed out" on the launcher log
#2917 [18:27] <urielsalis> Paste it using paste.ubuntu.com
#2918 [18:27] * jjjj [jjjj@notlogged] has quit. (Client Quit)
#2919 [18:27] <urielsalis> Aidan and probably is your internet connection
#2920 [18:29] <Alper> DxDiag Version: 6.03.9600.16384 64bit Unicode
#2921 [18:29] <urielsalis> ??> Alper paste
#2922 [18:29] <VoxelHead> Alper: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2923 [18:29] * iceman11a [iceman11a@notlogged] has joined #minecrafthelp
#2924 [18:29] <Aidan> unlikely, i have a 40Mb fibre connection, and is running well for everything else.
#2925 [18:29] <Galaxy_2Alex> Alper, Please copy the full log, and paste it to http://paste.ubuntu.com
#2926 [18:30] <Aidan> also, seem unable to copy the launcher log, when i try the log itself pops up saying "out of memory error"
#2927 [18:30] <Alper> URL),0x00400000,0,1,quartz.dll,6.06.9600.16384
#2928 [18:30] <urielsalis> Aidan how much RAM you have?
#2929 [18:31] <Galaxy_2Alex> ??> Alper scold/directions/!
#2930 [18:31] <VoxelHead> Alper: If you can't understand the directions, find someone who can to help you.
#2931 [18:31] * Alper [Alper@notlogged] has quit. (Quit: Web client closed)
#2932 [18:31] <Aidan> 4Gb
#2933 [18:31] <urielsalis> Aidan how much ram you allocate to minecraft?
#2934 [18:32] <Aidan> Wasn't aware i had to allocate ram specifically for minecraft. how would i do that?
#2935 [18:32] <Galaxy_2Alex> oh, hold on...
#2936 [18:32] <urielsalis> It does automatically nvm
#2937 [18:32] <urielsalis> Aidan just asked in case you changed it
#2938 [18:33] <urielsalis> Aidan are you using any textures packs?
#2939 [18:33] <urielsalis> Aidan or mods?
#2940 [18:33] <Aidan> ah good, it may be due to the launcher log holding info on about 5 or so attempts, i'll close the launcher, start again and see if i can copy that.
#2941 [18:33] <Galaxy_2Alex> Aidan, Try Right-click, then "Copy All Text"
#2942 [18:34] <Aidan> n, vanilla, not even got it running yet
#2943 [18:34] <Aidan> tried it, same result
#2944 [18:34] <urielsalis> Copy the launcher log
#2945 [18:36] <urielsalis> Aidan Try Right-click, then "Copy All Text"
#2946 [18:37] <Galaxy_2Alex> Aidan, Different idea: Try the new native launcher: https://minecraft.net/download (.msi)
#2947 [18:38] <Aidan> restarting launcher and trying to run download again, hopefully will be able to copy launcher log then, give me a few moments. thanks
#2948 [18:38] * Azazaz [Azazaz@notlogged] has joined #minecrafthelp
#2949 [18:38] <urielsalis> brb
#2950 [18:39] * urielsalis is now known as urielsalis|brb
#2951 [18:39] <Aidan> is that the latest launcher, because i have that too, that tries to download for a couple of minutes then just disappears
#2952 [18:39] <Galaxy_2Alex> Aidan, Alright, let's try a completely different approach.
#2953 [18:39] <Galaxy_2Alex> ??> Aidan tools/hjt
#2954 [18:39] <VoxelHead> Aidan: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2955 [18:39] <VoxelHead> Aidan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2956 [18:40] <Aidan> will do
#2957 [18:40] * alexgamingawsome [alexgamingawsome@notlogged] has joined #minecrafthelp
#2958 [18:41] <alexgamingawsome> How To Fix Minecraft When It Says Sorry But We Couldn't Connect To Our Servers Error?
#2959 [18:41] * Azazaz [Azazaz@notlogged] has quit. (Ping timeout: 186 seconds)
#2960 [18:42] <Galaxy_2Alex> alexgamingawsome, What is your Minecraft Username?
#2961 [18:42] <alexgamingawsome> lukeawsomeblue
#2962 [18:42] <alexgamingawsome> i was just here
#2963 [18:42] <jjs999jjs> seems realiostic
#2964 [18:42] <jjs999jjs> seems realistic
#2965 [18:43] <Galaxy_2Alex> ??> alexgamingawsome tools/hjt
#2966 [18:43] <VoxelHead> alexgamingawsome: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2967 [18:43] <VoxelHead> alexgamingawsome: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2968 [18:45] <alexgamingawsome> http://paste.ubuntu.com/9614096/
#2969 [18:46] * urielsalis|brb is now known as urielsalis
#2970 [18:47] <Galaxy_2Alex> alexgamingawsome, McAfee is most likely causing the issue, disable or uninstall it and see if the error persists.
#2971 [18:47] <alexgamingawsome> Ok
#2972 [18:47] <alexgamingawsome> Unstall it?
#2973 [18:48] <alexgamingawsome> Nvm
#2974 [18:48] <alexgamingawsome> Thank you So Much
#2975 [18:48] <Galaxy_2Alex> alexgamingawsome, Yes, McAfee is known to cause problems like this.
#2976 [18:48] <Galaxy_2Alex> alexgamingawsome, As an alternative AV program, we recommend Avast.
#2977 [18:48] <alexgamingawsome> Ok Thank you
#2978 [18:48] <urielsalis> ??> alexgamingawsome av/avast
#2979 [18:48] <VoxelHead> alexgamingawsome: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2980 [18:49] <Aidan> managed to copy the launcher log, here it is http://paste.ubuntu.com/9614133/
#2981 [18:50] <Galaxy_2Alex> Aidan, Do you consider your Internet as stable?
#2982 [18:51] * muzzy7865 [muzzy7865@notlogged] has joined #minecrafthelp
#2983 [18:51] <alexgamingawsome> Thank You It Works Now
#2984 [18:51] <urielsalis> no problem o/
#2985 [18:52] <Aidan> yes, usually am able to stream 3 films simultaneously without any issues
#2986 [18:52] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#2987 [18:52] <Galaxy_2Alex> Aidan, What Antivirus program are you using?
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#2991 [18:53] <Aidan> avira antivirus, but already read that may be an issue, so disabled it when running minecraft download
#2992 [18:53] <urielsalis> ??> Aidan tools/hjt
#2993 [18:53] <VoxelHead> Aidan: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2994 [18:53] <VoxelHead> Aidan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2995 [18:55] <Aidan> HJT report http://paste.ubuntu.com/9614167/
#2996 [18:55] <urielsalis> Ok aidan let me see it
#2997 [18:55] <Galaxy_2Alex> Aidan, ah yeah, McAfee.
#2998 [18:55] <Galaxy_2Alex> Aidan, Remove it completely, and see if the error persists.
#2999 [18:56] <urielsalis> Aidan, You should use Norton+Avira at the same time
#3000 [18:56] * AngeryUser [AngeryUser@notlogged] has joined #minecrafthelp
#3001 [18:56] <Aidan> blody thing, it came with the laptop as a trial, thoght i'd deleted it.
#3002 [18:56] <Galaxy_2Alex> ??> Aidan av/mcafee/uninstall
#3003 [18:56] * AngeryUser [AngeryUser@notlogged] has quit. (Client Quit)
#3004 [18:56] <VoxelHead> Aidan: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#3006 [18:57] * AngeryUser [AngeryUser@notlogged] has joined #minecrafthelp
#3007 [18:57] <urielsalis> Hi AngeryUser! What its your problem?
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#3009 [18:57] <Lilybuggy1221> https://gist.github.com/anonymous/5891a3ffb64a83bbf9dd is the report on issue i hve in downloading and playing the game...can you assist please
#3010 [18:57] <Galaxy_2Alex> Aidan, There's also Norton Family, I'm not sure what that is, I assume it's some kind of parental control?
#3011 [18:58] * Lilybuggy1221 [Lilybuggy1221@notlogged] has quit. (Client Quit)
#3012 [18:58] <urielsalis> lilybuggy1221 let me check it out
#3013 [18:58] <urielsalis> ow
#3014 [18:58] <Galaxy_2Alex> as
#3015 [18:58] <Galaxy_2Alex> *we
#3016 [18:58] <Galaxy_2Alex> derp >.>
#3017 [18:58] <urielsalis> ?
#3018 [18:58] * TOMMY_ [TOMMY_@notlogged] has quit. (Client Quit)
#3019 [18:58] <Aidan> yeah, norton family is what i use to keep an eye on the kids devices
#3020 [18:58] <Galaxy_2Alex> Aidan, Okay, that definitely shouldn't cause the problem.
#3021 [18:59] <Galaxy_2Alex> Aidan, But McAfee is, even in the expired trial version, causing problems like that.
#3022 [19:00] * AngeryUser [AngeryUser@notlogged] has quit. (Ping timeout: 186 seconds)
#3023 [19:00] <Aidan> running the mcafee removal tool now
#3024 [19:01] <urielsalis> ok Aidan
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#3027 [19:04] <urielsalis> Hi hugo_jekabs! What its your problem?
#3028 [19:05] <Aidan> have to restart my machine, will be back shortly, have bookmarked the page.
#3029 [19:05] <urielsalis> ok Aidan
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#3037 [19:19] <bghujguy> https://gist.github.com/anonymous/9689da2f483698c47cff
#3038 [19:19] <urielsalis> Give me a sec
#3039 [19:19] <Maxis> bghujguy, one moment
#3040 [19:19] <Maxis> Or not
#3041 [19:20] * ngbfvhsfdhg [ngbfvhsfdhg@notlogged] has joined #minecrafthelp
#3042 [19:20] <ngbfvhsfdhg> https://gist.github.com/anonymous/9689da2f483698c47cff
#3043 [19:20] <urielsalis> bghujguy are you using xp?
#3044 [19:20] <ngbfvhsfdhg> yes
#3045 [19:20] <urielsalis> Why you logged twice
#3046 [19:21] <webrosc> ngbfvhsfdhg, that computer is way to old to run minecraft
#3047 [19:21] * megan [megan@notlogged] has quit. (Ping timeout: 186 seconds)
#3048 [19:21] <Maxis> not to mention VIA cards are not good enough to run Minecraft
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#3050 [19:22] * espartacus [espartacus@notlogged] has quit. (Client Quit)
#3051 [19:22] * urielsalis is now known as urielsalis|teamviewer
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#3053 [19:22] <ngbfvhsfdhg> Are you Stupid Or Idiot
#3054 [19:23] <urielsalis|teamviewer> We are voluuntears not stupids
#3055 [19:23] <webrosc> ngbfvhsfdhg, you came here for help, no need to be rude
#3056 [19:24] <ngbfvhsfdhg> Okey i'm sorry, thanks anyway..
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#3064 [19:32] <ricoz> dat global message tho.
#3065 [19:32] <Aidan> Ok, i'm back, restarted after mcafee uninstall tool and tried to run the launcher again, same thing happened, keeps failing to download.
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#3070 [19:39] * CarlSeiler [CarlSeiler@notlogged] has joined #minecrafthelp
#3071 [19:39] * urielsalis|teamviewer is now known as urielsalis|half-away
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#3073 [19:40] * urielsalis|half-away is now known as urielsalis|teamviewer
#3074 [19:40] <CarlSeiler> Hello, just bought and downloaded Minecraft for PC. Tried it on Vista Ultimate and Windows 8.1 and it just says "Uknown error" when I start it.
#3075 [19:40] * guimadrid56 [guimadrid56@notlogged] has joined #minecrafthelp
#3076 [19:40] <urielsalis|teamviewer> CarlSeiler
#3077 [19:40] <urielsalis|teamviewer> Use the alternative launcher
#3078 [19:41] <urielsalis|teamviewer> ??> CarlSeiler dl/client
#3079 [19:41] <VoxelHead> CarlSeiler: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#3080 [19:41] <VoxelHead> CarlSeiler: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#3081 [19:41] <Maxis> CarlSeiler, also make sure you have the correct version of Java installed before doing so
#3082 [19:41] <CarlSeiler> OK, I'm just supposed to trust some link on IRC?
#3083 [19:42] <urielsalis|teamviewer> CarlSeiler, you can go to minecraft.net/download, show all platforms, Windows (Alternative)
#3084 [19:42] <Maxis> CarlSeiler, it's an HTTPS link from se.amazonaws.com. If you really don't trust us, just go do that ^
#3085 [19:42] <urielsalis|teamviewer> CarlSeiler Just to make it easier for you
#3086 [19:42] <Maxis> s3* bleh
#3087 [19:45] <CarlSeiler> What is the correct version of Java?
#3088 [19:45] <urielsalis|teamviewer> The latest 1.8
#3089 [19:45] * JaWnaX [JaWnaX@notlogged] has joined #minecrafthelp
#3090 [19:46] <CarlSeiler> Hmm. My system is reporting 1.7.0_71-b14
#3091 [19:46] <urielsalis|teamviewer> Uninstall it and download java 1.8
#3092 [19:47] <CarlSeiler> The other is saying 1.7.0_71
#3093 [19:47] <urielsalis|teamviewer> Have you tried using the old launcher CarlSeiler?
#3094 [19:47] * joey_ [joey_@notlogged] has joined #minecrafthelp
#3095 [19:47] <urielsalis|teamviewer> ??> CarlSeiler java/1.8
#3096 [19:47] <VoxelHead> CarlSeiler: You can get Java 1.8 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#3097 [19:48] * joey_ [joey_@notlogged] has quit. (Client Quit)
#3098 [19:49] <CarlSeiler> uriel, I downloaded the "alternative" launcher. I have not tried it yet because I'm trying to get the new Java downloaded.
#3099 [19:49] <urielsalis|teamviewer> CarlSeiler, Use my link is in top of your message
#3100 [19:51] * sara_ [sara_@notlogged] has joined #minecrafthelp
#3101 [19:51] <sara_> hi i gave a question
#3102 [19:51] <urielsalis|teamviewer> Hi sara_! What its your problem?
#3103 [19:51] <sara_> i forgot my email
#3104 [19:51] <CarlSeiler> I have the file downloaded already. I just haven't tried it because I was attempting to upgrade from java 7 to Java 8
#3105 [19:51] <urielsalis|teamviewer> ??> sara_ mojang/email
#3106 [19:51] <VoxelHead> sara_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3107 [19:51] <VoxelHead> sara_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3108 [19:52] <urielsalis|teamviewer> ??> CarlSeiler java/1.8
#3109 [19:52] <VoxelHead> CarlSeiler: You can get Java 1.8 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#3110 [19:52] <urielsalis|teamviewer> That was my link
#3111 [19:52] <sara_> but i know my user name can u give me my email
#3112 [19:52] <webrosc> sara_, we don't have access to that information
#3113 [19:52] <urielsalis|teamviewer> I cant, we are volunteers not minecraft support
#3114 [19:52] * IJimbo [IJimbo@notlogged] has joined #minecrafthelp
#3115 [19:53] * Lord_Nightmare2 [Lord_Nightmare2@notlogged] has joined #minecrafthelp
#3116 [19:53] <sara_> oh
#3117 [19:54] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Gone to bite a cheeky wee sparrows arse!)
#3118 [19:54] <webrosc> yh this channel is community run, we can't access account info
#3119 [19:54] <CarlSeiler> "Could not reserve enough space for object heap"
#3120 [19:54] <webrosc> only Mojang can
#3121 [19:54] <urielsalis|teamviewer> CarlSeiler where?
#3122 [19:54] <urielsalis|teamviewer> CarlSeiler in java launcher or java install?
#3123 [19:54] <webrosc> CarlSeiler, did you get the 64bit java?
#3124 [19:54] <sara_> contact monjag
#3125 [19:55] <CarlSeiler> That was before upgrading java to 1.8
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#3127 [19:55] * Lord_Nightmare2 is now known as Lord_Nightmare
#3128 [19:56] <sara_> can some one contact mojang
#3129 [19:56] <urielsalis|teamviewer> ??> sara_ mojang/email
#3130 [19:56] <VoxelHead> sara_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3131 [19:56] * IJimbo [IJimbo@notlogged] has quit. (Client Quit)
#3132 [19:56] <webrosc> sara_, thats for you to do
#3133 [19:56] <VoxelHead> sara_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3134 [19:56] <CarlSeiler> Upgrading Java now.
#3135 [19:58] <CarlSeiler> How do I know if it's installing the 64-bit or 32-bit version of Java? It just gave me a file jxpiinstall.exe
#3136 [19:58] <urielsalis|teamviewer> CarlSeiler, you have an 64bit OS?
#3137 [19:58] * Xeriok01 [Xeriok01@notlogged] has joined #minecrafthelp
#3138 [19:58] <sara_> thank you for your help
#3139 [19:59] <sara_> i have a question
#3140 [19:59] <Xeriok01> Hello
#3141 [19:59] <urielsalis|teamviewer> Hi Xeriok01! What its your problem?
#3142 [19:59] <urielsalis|teamviewer> sara_ What question?
#3143 [19:59] <Xeriok01> i am french
#3144 [19:59] <urielsalis|teamviewer> We only speak english here
#3145 [19:59] <Xeriok01> ok
#3146 [19:59] <Xeriok01> and
#3147 [19:59] <sara_> can some one find my email my user name is lovebunny122
#3148 [19:59] <Xeriok01> mi problem is
#3149 [19:59] <urielsalis|teamviewer> sara_ We cant
#3150 [20:00] <sara_> why
#3151 [20:00] <webrosc> sara_, i shall repeat this only once... CONTACT MOJANG
#3152 [20:00] <CarlSeiler> Yes, I have 64 bit OS. Someone asked earlier if I had 64 bit Java, and I don't know how to tell.
#3153 [20:00] <Xeriok01> Download my game does not work
#3154 [20:00] <urielsalis|teamviewer> sara_ WE ARE NOT MINECRAFT SUPPORT TEAM
#3155 [20:00] <webrosc> we are not mojang and can not access account information
#3156 [20:00] <sara_> DONT FREAKING PUT CAPS HAVE RESPECT
#3157 [20:00] * guimadrid56 [guimadrid56@notlogged] has quit. (Ping timeout: 186 seconds)
#3158 [20:01] <Xeriok01> Download my game does not work help
#3159 [20:01] <webrosc> sara_, then listen to what we say
#3160 [20:01] <urielsalis|teamviewer> sara_ We told you 3 times
#3161 [20:01] <urielsalis|teamviewer> Xeriok01 wait a sec
#3162 [20:01] <sara_> ok but still
#3163 [20:01] <Xeriok01> ok
#3164 [20:02] <Xeriok01> and ?
#3165 [20:02] <urielsalis|teamviewer> webrosc can you? im in teamviewer with Maxis
#3166 [20:03] <CarlSeiler> OK, seems to be working with new java.
#3167 [20:03] <CarlSeiler> Thanks.
#3168 [20:03] <urielsalis|teamviewer> o/ np
#3169 [20:03] <webrosc> Xeriok01, do you get an error message?
#3170 [20:04] <CarlSeiler> Now going to try it on Vista as that is the kid's computer. Wish me luck. May be back. Muhahah.
#3171 [20:04] * CarlSeiler [CarlSeiler@notlogged] has quit. (Quit: Web client closed)
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#3176 [20:05] <peety> i just purchased minecraft pc for my son but also want an account for my other son...when i enter the parental email i get an error "message was recently sent"
#3177 [20:05] <Xeriok01> my error message is unable to start launcher, please try again
#3178 [20:05] <stupid3700> ??> peety mojang/email
#3179 [20:05] <VoxelHead> peety: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3180 [20:05] <VoxelHead> peety: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3181 [20:05] <peety> so now i dont get the parental verification email to purchase the 2nd account
#3182 [20:05] <webrosc> Xeriok01, just that?
#3183 [20:05] <Xeriok01> yes
#3184 [20:06] <stupid3700> peety: Mojang's website seems to have trouble sending emails, best thing to do is to contact them ^^
#3185 [20:06] * T_the_Irish_king [T_the_Irish_king@notlogged] has joined #minecrafthelp
#3186 [20:06] * sara_ [sara_@notlogged] has quit. (Ping timeout: 186 seconds)
#3187 [20:06] <webrosc> Xeriok01, do you have java installed?
#3188 [20:06] <T_the_Irish_king> so run me step by step how to setup minecraft server please and i mean in full
#3189 [20:06] <Xeriok01> Yes
#3190 [20:06] <peety> ok i will try from another pc maybe if not ill contact thanks
#3191 [20:06] <webrosc> Xeriok01, do you know how to open a cmd window?
#3192 [20:07] <urielsalis|teamviewer> T_the_Irish_king We are not google
#3193 [20:07] <Xeriok01> yes
#3194 [20:07] <T_the_Irish_king> cause ive followed many tutorials and keep getting error: unable to access jarfile
#3195 [20:07] <webrosc> Xeriok01, can you open one, then in it type java -version
#3196 [20:07] <T_the_Irish_king> so i guess the tutorials are wrong...
#3197 [20:07] <urielsalis|teamviewer> T_the_Irish_king you are using a .bat?
#3198 [20:07] <webrosc> T_the_Irish_king, make sure the batch file is calling the right filename
#3199 [20:08] <T_the_Irish_king> yes, did the start-server.bat
#3200 [20:08] <T_the_Irish_king> and each time i click it i get the error message
#3201 [20:08] <urielsalis|teamviewer> Can you paste it in paste.ubuntu.com?
#3202 [20:08] <Xeriok01> 1.8.0_25
#3203 [20:08] <urielsalis|teamviewer> And the full name of your server jar file
#3204 [20:08] <webrosc> T_the_Irish_king, i would guess the .bat says minecraft_server.jar, it should prob say minecraft_server.1.8.1.jar
#3205 [20:08] * Maxis typed too slow :(
#3205 [20:09] <webrosc> Xeriok01, is this the old launcher, or the new one?
#3206 [20:09] <webrosc> Xeriok01, as in the new installer?
#3207 [20:10] <Xeriok01> it's the last version downlaoded from your website
#3208 [20:10] <urielsalis|teamviewer> We are not mojang, we are volunteers
#3209 [20:11] <urielsalis|teamviewer> you mean minecraft.net?
#3210 [20:11] <webrosc> i think a reinstall of java would be a start if the launcher won't even load
#3211 [20:11] <tyteen4a03> ??- launcher/beta
#3212 [20:11] <webrosc> ??> Xeriok01 win/java/reinst
#3213 [20:11] <VoxelHead> Xeriok01: You need to reinstall Java.
#3214 [20:11] <VoxelHead> Xeriok01: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.8
#3215 [20:12] <Xeriok01> ok I do that
#3216 [20:13] * T_the_Irish_king [T_the_Irish_king@notlogged] has quit. (Ping timeout: 186 seconds)
#3217 [20:14] <peety> stupid3700: using another pc to purchase a 2nd account was a succesful work around ;)
#3218 [20:14] * Callum [Callum@notlogged] has joined #minecrafthelp
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#3220 [20:15] <Callum> I used a prepaid card to get a new minecraft account, it works but I cannot change my skin? Says i need to buy the game..
#3221 [20:15] <webrosc> Callum, make sure your logged into the correct account
#3222 [20:15] <webrosc> what is your minecraft username?
#3223 [20:15] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#3224 [20:15] <Callum> callum_turner
#3225 [20:16] <webrosc> your logging into minecraft.net with email and password?
#3226 [20:16] <Callum> yep
#3227 [20:16] <webrosc> the correct email?
#3228 [20:16] <Callum> yep
#3229 [20:16] <Callum> im playing on it right now, but i cant change the skin
#3230 [20:16] * Alex [Alex@notlogged] has joined #minecrafthelp
#3231 [20:17] <webrosc> ok, can you login to https://account.mojang.com/me and confirm minecraft is listed on your account
#3232 [20:17] * Alex is now known as Guest39842
#3233 [20:17] <Callum> yep
#3234 [20:17] <Guest39842> i got the bsod and computer crash repeatedly from mineraft
#3235 [20:18] <webrosc> Guest39842, if your getting a BSOD then its most likely something more than just minecraft
#3236 [20:18] * Guest39842 [Guest39842@notlogged] has quit. (Client Quit)
#3237 [20:18] <webrosc> possible hardware or overheating, and running minecraft is causing the system to give up
#3238 [20:18] <webrosc> oh...
#3239 [20:19] <webrosc> Callum, when did you buy minecraft?
#3240 [20:19] <webrosc> .mcstatus
#3241 [20:19] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#3242 [20:19] <Pangea> .m
#3243 [20:19] <PangeaBot> (Pangea) 03Online: Login, Session, Skins, Website, Realms
#3244 [20:19] <Xeriok01> that's ok. thx merry Xmas
#3245 [20:19] <webrosc> Xeriok01, it worked?
#3246 [20:20] <Xeriok01> yes thx
#3247 [20:20] <webrosc> awesome :)
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#3249 [20:24] * urielsalis|teamviewer is now known as urielsalis
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#3252 [20:34] * Temporality [Temporality@notlogged] has joined #minecrafthelp
#3253 [20:36] <Temporality> Evening... I am wondering if anyone here can help me with a problem. Total N00b and yet I am sure I am doing things right. Start new world... first day create bench, create pick, grab cobblestone, create furnace, put sticks into bottom stick into top ... nothing happens, try planks in bottom of furnance stick on top nothing happens... am I doing things right?
#3254 [20:36] * Callum [Callum@notlogged] has quit. (Quit: Web client closed)
#3255 [20:37] <webrosc> fuel in bottom, item to cook in top
#3256 [20:37] <webrosc> Temporality, ^^
#3257 [20:37] <Temporality> Yes, Fuel... wood works right?
#3258 [20:37] <Temporality> As in sticks or planks
#3259 [20:37] <webrosc> your trying to smelt?
#3260 [20:37] <webrosc> coal, or anything wooden
#3261 [20:37] <Temporality> Not even at smelting yet
#3262 [20:38] <Temporality> Note first few mins of survival game
#3263 [20:38] <webrosc> in top you place logs to make charcole
#3264 [20:38] <Temporality> Oh wait... LOGS into top?
#3265 [20:38] <webrosc> or ironore to get the iron out
#3266 [20:38] * Maximuss5 [Maximuss5@notlogged] has joined #minecrafthelp
#3267 [20:38] <webrosc> Temporality, if you cook a log you get charcoal out
#3268 [20:39] <Temporality> Okay THAT is probably my problem... Ive been trying to A) Burn sticks as fuel and use sticks/planks into charcoal.
#3269 [20:39] <Temporality> THAT was my problem
#3270 [20:39] <Temporality> thanks
#3271 [20:39] <webrosc> yh you want log in top for charcoal out
#3272 [20:40] <webrosc> read http://minecraft.gamepedia.com/Smelting
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#3274 [20:41] <Temporality> That was my problem... okay... I appreciate the help (again total N00b here so...)
#3275 [20:41] <webrosc> no worries
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#3277 [20:42] * urielsalis is now known as urielsalis|away
#3278 [20:42] <urielsalis|away> brb
#3279 [20:52] * seebass [seebass@notlogged] has joined #minecrafthelp
#3280 [20:54] <seebass> need help with pc version not starting gives unknown error
#3281 [20:54] * urielsalis|away is now known as urielsalis
#3282 [20:54] <urielsalis> seebass, use the alternative launcher
#3283 [20:55] <seebass> where is it?
#3284 [20:55] <urielsalis> ??> seebass dl/client
#3285 [20:55] <VoxelHead> seebass: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#3286 [20:55] <VoxelHead> seebass: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#3287 [20:58] <seebass> seems to be working do i just put it on dsktop or in program folder?
#3288 [20:58] <urielsalis> desktop
#3289 [20:58] <urielsalis> or whatever you want
#3290 [20:59] <seebass> gr8 thx... still downloading...
#3291 [20:59] <urielsalis> o/ no problem
#3292 [21:00] * neider004 [neider004@notlogged] has quit. (Quit: Web client closed)
#3293 [21:01] <seebass> sp works, will close window when mp loads, again thx, happy winter holiday
#3294 [21:02] <urielsalis> Happy winter holiday! although here is summer :P
#3295 [21:03] <seebass> aussie?
#3296 [21:03] <urielsalis> ?
#3297 [21:03] * bl0m1 [bl0m1@notlogged] has quit. (Ping timeout: 378 seconds)
#3298 [21:04] <seebass> ok mp searches local net do u have an ip for mp?
#3299 [21:05] <urielsalis> seebass wait a sec
#3300 [21:06] <urielsalis> seebass mctest.ae97.net
#3301 [21:06] * bl0m1 [bl0m1@notlogged] has joined #minecrafthelp
#3302 [21:08] <seebass> ok im online, dont know what else i can ask for now, so thanx a million for your help
#3303 [21:08] * jefferson12234 [jefferson12234@notlogged] has joined #minecrafthelp
#3304 [21:08] <urielsalis> no problem seebass
#3305 [21:09] <jefferson12234> gente n tô conseguindo entrar no meu mineo que ta acontecendo?
#3306 [21:09] <urielsalis> jefferson12234 only english
#3307 [21:09] <urielsalis> ??> jefferson12234 lang/br
#3308 [21:10] <urielsalis> ??> jefferson12234 lang/pt
#3309 [21:10] <VoxelHead> jefferson12234: N�s s� falamos ingl�s aqui. Voc� pode, no entanto, usar um tradutor se quiser, como http://translate.google.com/
#3310 [21:10] <jefferson12234> No people 'm getting LOG without my Minecraft que ta happening
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#3313 [21:11] <jefferson12234> No people 'm getting LOG without my Minecraft que ta happening
#3314 [21:11] <urielsalis> ?
#3315 [21:12] <urielsalis> You can use google translate if you want jefferson12234
#3316 [21:13] <jefferson12234> I can not access my minecraft
#3317 [21:13] <urielsalis> jefferson12234 why not?
#3318 [21:13] * golionz [golionz@notlogged] has joined #minecrafthelp
#3319 [21:13] <golionz> join #minecraft
#3320 [21:13] <golionz> fail
#3321 [21:14] <golionz> ignore that
#3322 [21:14] * peety [peety@notlogged] has quit. (Quit: Web client closed)
#3323 [21:14] * brigithe [brigithe@notlogged] has quit. (Client Quit)
#3324 [21:14] <urielsalis> ??> golionz irc/help
#3325 [21:14] <VoxelHead> golionz: For IRC help, you should ask in the channel #help - you can get there using the command /join #help in here.
#3326 [21:14] <VoxelHead> golionz: If you can't talk in #minecraft ("Cannot send to channel") you must register your IRC nickname, using the command /msg NickServ REGISTER password email in here. Remember to use a valid email. Go to #help if you need further assistance with this.
#3327 [21:15] <jefferson12234> ?
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#3329 [21:15] * eddie_ [eddie_@notlogged] has joined #minecrafthelp
#3330 [21:15] <urielsalis> jefferson12234 only messages containing jefferson12234 are for you
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#3332 [21:15] * eddie_ [eddie_@notlogged] has quit. (Client Quit)
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#3336 [21:25] <jessbelow> My Client isn't starting, its asking me to update my graphic driver, which i don't know how. I check on DirectX Its show as Intel and this is all the other Graphic Info i have: https://gist.github.com/anonymous/6795591c5eb95e8ed521
#3337 [21:26] <urielsalis> jessbelow let me check it out
#3338 [21:26] * Cyrus|Sleep is now known as Cyrus
#3339 [21:26] <jessbelow> Ok, Thanks.
#3340 [21:27] <urielsalis> jessbelow, there is no drivers for your graphic card for windows 8.1, downgrade to Windows 7, use other pc or upgrade your pc
#3341 [21:29] * lego [lego@notlogged] has joined #minecrafthelp
#3342 [21:29] <jessbelow> My only solution is to go back to Window 7? But everything on my computer will be deleted, Is there a way that i could change my current driver to a driver that compatible with Window 8.1?
#3343 [21:29] * Danny2 [Danny2@notlogged] has joined #minecrafthelp
#3344 [21:29] <Danny2> Hello!
#3345 [21:29] <Danny2> Hello!
#3346 [21:29] * lego [lego@notlogged] has left #minecrafthelp
#3347 [21:29] <urielsalis> jessbelow you can downgrade conseving your files
#3348 [21:29] <urielsalis> Hi Danny2! What its your problem?
#3349 [21:30] * Zackariah47 [Zackariah47@notlogged] has joined #minecrafthelp
#3350 [21:30] <Danny2> My Minecraft CRashes whenever a mob gets in about a 2 block radius of me.
#3351 [21:30] <Danny2> http://paste.ubuntu.com/9614789/
#3352 [21:30] <urielsalis> Let me check it out Danny2
#3353 [21:31] <Danny2> Ok. Thank you :)
#3354 [21:31] <Danny2> I'm using a Winodows XP computer with a ond Intel Graphics Card
#3355 [21:31] <urielsalis> Danny2 dxdiag?
#3356 [21:31] <Zackariah47> keep getting unknown error when attempting to download from prepaid card.
#3357 [21:32] <urielsalis> download from prepaid card?
#3358 [21:32] <Danny2> What?
#3359 [21:32] <urielsalis> Danny2, Minecraft its detecting an unknow speaker config
#3360 [21:32] <stupid3700> Danny2: Have you bought the game?
#3361 [21:32] <urielsalis> .m lemons
#3362 [21:32] <PangeaBot> [lemons]: 04No user information found. (or possibly unpaid)
#3363 [21:32] <Zackariah47> card purchased from retail store.
#3364 [21:33] <Zackariah47> yes purchased from store
#3365 [21:33] <urielsalis> zackarriah47, you have to redeem it
#3366 [21:33] <jessbelow> Umm I'll search online on how to downgrade my IOS, But is there no other way i could add a graphic driver that work for Window 8?
#3367 [21:33] <urielsalis> Danny2, you didnt bought minecraft...
#3368 [21:33] <Zackariah47> Did redeem, issues is in downloading. Will not download and open.
#3369 [21:33] <urielsalis> jessbelow, if you didnt have a laptop, you could
#3370 [21:34] <urielsalis> Zackariah47 username?
#3371 [21:34] <jessbelow> I have a desktop, Hp Computer.
#3372 [21:34] <Zackariah47> username is same as this.
#3373 [21:34] <urielsalis> jessbelow, Then you could buy a graphic card
#3374 [21:34] <Danny2> My friend gave me this link: http://mineshafter.info/downloads to dwnload Minecraft, and they said it was for free.
#3375 [21:34] * VoxelHead kicked Danny2 from #minecrafthelp (Reason: anny2 :Banned: Trying to steal and/or scam)
#3376 [21:34] <stupid3700> heh
#3377 [21:35] * Cache [Cache@notlogged] has joined #minecrafthelp
#3378 [21:35] <urielsalis> ??> Zackariah47 dl/client
#3379 [21:35] <VoxelHead> Zackariah47: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#3380 [21:35] <VoxelHead> Zackariah47: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#3381 [21:36] <Cache> need help made a new account on minecraft and bought a minecraft card for my computer now it wont let me sign in or download the card?
#3382 [21:36] <urielsalis> Cache What error you get?
#3383 [21:36] <urielsalis> Cache download the card?
#3384 [21:39] <jessbelow> I'm currently searching for a window 8 Graphic Card, https://www.google.com/webhp?tab=ww&ei=tnabVOPRK47UoATJ4YDICg&ved=0CAkQ1S4#q=buy+window+8+graphic+card
#3385 [21:39] <Cache> i redeemed the code on the back of a prepaid card and it told me it was invalid. i went back to the start of the setup process and the account said it already has minecraft and it wont let me download it. Now i cant even log into my account and im not recieving emails for password reset either
#3386 [21:39] <jessbelow> Which one should i buy that would be compatible through my computer according to the previous dxdiag i pasted
#3387 [21:39] <urielsalis> Cache: Where did you redeem it?
#3388 [21:40] <Cache> from a card i bought from game stop
#3389 [21:40] <urielsalis> Cache at what webpage you redeem it?
#3390 [21:40] <urielsalis> jessbelow you will get better support asking in minecraftforums.net in the building guide
#3391 [21:40] <Cache> it was on the minecraft store wbpage
#3392 [21:40] <urielsalis> minecraft.net?
#3393 [21:40] <Cache> yes
#3394 [21:41] <urielsalis> Cache what email you used?
#3395 [21:41] <Cache> cachelyn2002@gmail.com
#3396 [21:41] <urielsalis> ??< mojang/retrieve-name
#3397 [21:41] <Cache> thanks ill try that
#3398 [21:41] <urielsalis> wait a sec
#3399 [21:42] <Cache> ok
#3400 [21:42] <urielsalis> Cache you should receive an email from minecraft support that says your username
#3401 [21:42] <urielsalis> Tell me if you dont receive it
#3402 [21:42] <Cache> ok
#3403 [21:43] <jessbelow> Alright, C'ya. This is a bit tough i need to buy the card that would work on this computer, or either just downgrade to Window 7, But i'm not sure if Window 7 will have a great graphics or frame per second.
#3404 [21:44] <jessbelow> Since you say, My graphic card installed is for Window 7, If i downgrade will i get good Frame per seconds? or graphics visions.
#3405 [21:44] <urielsalis> jessbelow let me check your dxdiag but it should
#3406 [21:44] <jessbelow> MMkay.
#3407 [21:44] <urielsalis> jessbelow also, you dont have to search for a Windows 8 graphic card
#3408 [21:44] <urielsalis> Any new one will have support
#3409 [21:45] <Cache> Hey urielsalis i still didnt get a email
#3410 [21:45] <ricoz> cache it may take some time.
#3411 [21:45] <urielsalis> Cache, then you will have to talk to minecraft support
#3412 [21:45] <urielsalis> ??> cache mojang/email
#3413 [21:45] <VoxelHead> cache: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3414 [21:45] <VoxelHead> cache: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3415 [21:45] <Cache> okay thank you
#3416 [21:46] <urielsalis> jessbelow, you will be better buying a new pc... your processor doesnt meet the minecraft minimun requirements also
#3417 [21:47] <urielsalis> You could buy a motherboard and other processor and install them to your pc. You will kee all your data(Ask a IT pro in your family)
#3418 [21:47] <urielsalis> jessbelow plus if you do what my message says, you will not have to buy a graphic card just for minecraft
#3419 [21:48] * jin [jin@notlogged] has joined #minecrafthelp
#3420 [21:48] <jin> i just bought minecraft but i can only play the demo?
#3421 [21:49] <urielsalis> jin minecraft username?
#3422 [21:49] <jin> alpha1
#3423 [21:49] <urielsalis> jin also are you logging in with your email?
#3424 [21:49] * JakDempC [JakDempC@notlogged] has joined #minecrafthelp
#3425 [21:49] <urielsalis> jin The system says that you didnt bought minecraft
#3426 [21:49] <urielsalis> .m alpha1
#3427 [21:49] <PangeaBot> [alpha1]: 04No user information found. (or possibly unpaid)
#3428 [21:50] <urielsalis> How long since you bought it?
#3429 [21:50] <jin> jinswartz@gmail.com is the email i used to buy it
#3430 [21:50] <jin> just bought it
#3431 [21:50] <urielsalis> wait an hour or so
#3432 [21:51] <jin> oh ok
#3433 [21:51] <ricoz> Dat urielsalis, working so hard. xD
#3434 [21:51] <urielsalis> Also jin, your username will get emailed to you by mojang support if you bought it with that email
#3435 [21:51] <JakDempC> i bought MC and tried to login after install. I got response trying to login ... "Sorry, but we couldn't connect to our servers"
#3436 [21:51] <urielsalis> ricoz :P
#3437 [21:51] <jin> jinswartz is the username thingy
#3438 [21:52] <urielsalis> .m jinswartz
#3439 [21:52] <PangeaBot> [jinswartz/41329f11-3f8c-41e6-8732-4aa41067d71f]: PAID: 03true | MIGRATED: 03true
#3440 [21:52] <urielsalis> ok, you bought minecraft
#3441 [21:52] <jin> so i just need to wait now?
#3442 [21:52] <urielsalis> wait a sec
#3443 [21:52] <urielsalis> no
#3444 [21:52] <urielsalis> JakDempC username?
#3445 [21:52] <jessbelow> Can i have an idea of a good proccessor or motherboard that would meet the minimum minecraft requirements, And P.S. Thanks you so much, you've given me so much advices already. Such an expert at this xD
#3446 [21:53] <jin> so should it work now?
#3447 [21:53] <JakDempC> my profile name
#3448 [21:53] <ricoz> urielsalis, may i post a link here?
#3449 [21:54] * Net_Creator [Net_Creator@notlogged] has quit. (Ping timeout: 207 seconds)
#3450 [21:54] * Zackariah47 [Zackariah47@notlogged] has quit. (Quit: Web client closed)
#3451 [21:54] * urielsalis|away [urielsalis|away@notlogged] has joined #minecrafthelp
#3452 [21:54] <urielsalis|away> sorry jessbelow, i got disconnected
#3453 [21:54] <ricoz> urielsalis, may i post a link here?
#3454 [21:54] <urielsalis|away> jessbelow https://help.mojang.com/customer/portal/articles/325948-minecraft-system-requirements
#3455 [21:54] <jessbelow> Yes, Ricoz you can as long as its a safe link and nothing wrong with it.
#3456 [21:54] <ricoz> nvm, you already got it xD
#3457 [21:55] <urielsalis|away> ricoz? /msg urielsalis me the link
#3458 [21:55] <ricoz> you just sent the link i was gonna send.
#3459 [21:55] <jin> so umm should my account be working? because it says demo only
#3460 [21:55] <jin> still
#3461 [21:55] <urielsalis|away> jin, logout and try again
#3462 [21:55] <urielsalis|away> of the launcher
#3463 [21:55] <jin> ok
#3464 [21:56] <urielsalis|away> JakDempC can you give me your minecraft username
#3465 [21:56] <JakDempC> my email address?
#3466 [21:56] <urielsalis|away> username
#3467 [21:56] <urielsalis|away> not email
#3468 [21:56] <jin> it worked thanks :)
#3469 [21:56] * jin [jin@notlogged] has quit. (Quit: Web client closed)
#3470 [21:57] * urielsalis|away [urielsalis|away@notlogged] has quit. (Client Quit)
#3471 [21:57] * urielsalis|away [urielsalis|away@notlogged] has joined #minecrafthelp
#3472 [21:57] <JakDempC> i use my email as my username
#3473 [21:58] <ricoz> JakDempC, he means your ingame username, thats what you and others see in servers.
#3474 [21:58] <urielsalis|away> JakDempC email?
#3475 [21:58] <JakDempC> i havent been able to login yet
#3476 [21:58] <urielsalis|away> JakDempC email?
#3477 [21:58] <JakDempC> sean.w.scott@gmail.com
#3478 [21:59] * Leafie [Leafie@notlogged] has joined #minecrafthelp
#3479 [21:59] * Cache [Cache@notlogged] has quit. (Ping timeout: 186 seconds)
#3480 [21:59] * urielsalis [urielsalis@notlogged] has quit. (Ping timeout: 378 seconds)
#3481 [21:59] <urielsalis|away> JakDempc your username has been sent to your email, for now log out of the launcher and try again
#3482 [21:59] <urielsalis|away> log in using your email
#3483 [21:59] * urielsalis|away is now known as urielsalis
#3484 [21:59] <Leafie> Having an odd issue on the Mojang "Buy or redeem code" page. It appears as if every single username has been taken, but I'm sure that's a glitch on Mojang's end.
#3485 [21:59] <jessbelow> According to this my ram memory seem met the requirement, only stuff i have to get is the Intel Premium and Intel Hd Graphics? Those two are the things that i have to buy?
#3486 [22:00] <urielsalis> Leafie just use an original one
#3487 [22:00] <Leafie> urielsalis I've slammed my hands on the keyboard, ALL usernames are taken.
#3488 [22:00] <urielsalis> jessbelow, to change your cpu, you have to change your motherboard
#3489 [22:00] <stupid3700> Leafie, you've probably hit the rate limit
#3490 [22:00] <urielsalis> Leafie what browser are you using?
#3491 [22:00] <Leafie> I've tried Google Chrome, Opera, and Firefox on both Ubuntu and Windows 8.
#3492 [22:00] <Leafie> Two seperate computers.
#3493 [22:00] <stupid3700> Leafie, off the top of my head, I can't remember how long you need to wait
#3494 [22:00] <Leafie> Even tried Tor's browser.
#3495 [22:01] <stupid3700> Leafie, try waiting an hour. If it still doesn't work, you'll need to email Mojang
#3496 [22:01] <urielsalis> jessbelow, your intel hd graphics come with your Intel pentium
#3497 [22:01] <stupid3700> Leafie, for future reference, if required:
#3498 [22:01] <Leafie> stupid3700 How would waiting effect this? I've just said I've already tried registering using Tor. ._.'
#3499 [22:01] <JakDempC> same error"
#3500 [22:01] * urielsalis is now known as urielsalis|away
#3501 [22:01] <stupid3700> ??> Leafie mojang/email
#3502 [22:01] <VoxelHead> Leafie: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3503 [22:01] <VoxelHead> Leafie: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3504 [22:01] <jessbelow> Do we have a specific motherboard, i have to buy or any motherboard i search online could work?
#3505 [22:01] <JakDempC> couldnt connect to our servers
#3506 [22:02] <Leafie> VoxelHead send more than 1 what at a time?
#3507 [22:02] <urielsalis|away> jessbelow, Get help from a family member that knows IT
#3508 [22:02] <stupid3700> Leafie, email.
#3509 [22:02] <urielsalis|away> Fireworks at my window!
#3510 [22:02] <Leafie> If I used a new browser, os, and IP, wouldn't that means that the problem I am currently having is effecting more than just me?
#3511 [22:02] <stupid3700> Leafie, Be sure to tell them what username you want.
#3512 [22:02] <urielsalis|away> stupid3700, can you kick urielsalis? I got disconnected and cant change nick
#3513 [22:03] * urielsalis|away is now known as urielsalis
#3514 [22:03] <urielsalis> nvm
#3515 [22:03] <stupid3700> urielsalis|away, that wouldn't do anything.
#3516 [22:03] <urielsalis> he alredy ping out
#3517 [22:03] <stupid3700> urielsalis, /msg NickServ ghost urielsalis if that happens.
#3518 [22:03] * Leafie [Leafie@notlogged] has quit. (Client Quit)
#3519 [22:03] <urielsalis> ok
#3520 [22:04] <urielsalis> JakDempC You got the email from mojang?
#3521 [22:04] <urielsalis> JakDempC that says your username?
#3522 [22:04] <JakDempC> yes
#3523 [22:05] <urielsalis> What is your username?
#3524 [22:05] <urielsalis> .mcstatus
#3525 [22:05] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#3526 [22:05] <JakDempC> Accounts for sean.w.scott@gmail.com: * JakDempC (Mojang account, use e-mail address to log in)
#3527 [22:05] <urielsalis> .m JakDempC
#3528 [22:05] <PangeaBot> [JakDempC/2f383341-2724-4139-a3ea-a15692a84e3f]: PAID: 03true | MIGRATED: 03true
#3529 [22:05] <urielsalis> just to make sure :D
#3530 [22:05] <stupid3700> JakDempC, what error do you get?
#3531 [22:06] <urielsalis> Couldnt connect to our servers stupid3700
#3532 [22:06] <JakDempC> sorry but we couldn't connect to our servers
#3533 [22:06] <stupid3700> JakDempC, anything below that, in brackets?
#3534 [22:06] <urielsalis> JakDempC You have good internet?
#3535 [22:07] <JakDempC> socket timeout exception
#3536 [22:07] * Synchunk [Synchunk@notlogged] has joined #minecrafthelp
#3537 [22:07] <JakDempC> connect timed out
#3538 [22:07] <urielsalis> JakDempC You have good internet?
#3539 [22:07] <stupid3700> JakDempC, what anti virus software do you have?
#3540 [22:08] * SynchunkBot [SynchunkBot@notlogged] has joined #minecrafthelp
#3541 [22:08] <urielsalis> ??> JakDempC tools/hjt
#3542 [22:08] <VoxelHead> JakDempC: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3543 [22:08] <VoxelHead> JakDempC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3544 [22:09] <JakDempC> k, will do
#3545 [22:09] <urielsalis> stupid3700, easier :P
#3546 [22:11] <jessbelow> Urielsalis, replacing the motherboard of a computer seems a bit complicated, but will still try that as second choice. Does Downgrading could at least make the MC works on my computer? Even if its get a horrible graphics and frame per seconds?
#3547 [22:12] <urielsalis> jessbelow, you shouldntget horrible graphics and frame per seconds downgrading
#3548 [22:12] <urielsalis> jessbelow and it also an option
#3549 [22:12] * JakDempC [JakDempC@notlogged] has quit. (Quit: Web client closed)
#3550 [22:12] <urielsalis> jessbelow if you get the same error, come back and we will help you installing the drivers for Windows 7
#3551 [22:13] <urielsalis> 13 mins of fireworks is getting anoying
#3552 [22:13] * ricoz is now known as Rico-offline
#3553 [22:13] * fungirz25 [fungirz25@notlogged] has joined #minecrafthelp
#3554 [22:14] <urielsalis> JakDempC got offline D:
#3555 [22:14] <jessbelow> Oh alright! I guess once i downgraded my IOS, My frame per seconds will be nicer since the graphic card my computer have is for a Window 7 only, Thanks you, I'm going to do that option now. :p
#3556 [22:14] * InfinitOwnage21 [InfinitOwnage21@notlogged] has joined #minecrafthelp
#3557 [22:14] <urielsalis> jessbelow IOS is other thing...
#3558 [22:15] <fungirz25> New install, crashes when I try to launch. says to update graphics drivers, but they are up to date. Here's my graphics info: https://gist.github.com/anonymous/bf2e8d3d9cd0779dfb00
#3559 [22:15] <urielsalis> fungirz25 let me check it out
#3560 [22:15] <urielsalis> fungirz25 you didnt update your drivers, let me look a link for you
#3561 [22:16] <fungirz25> every way I tried, it said they were up to date. Guess I'll blame that on 8
#3562 [22:16] <stupid3700> fungirz25, your graphics card isn't supported beyond Windows 7
#3563 [22:16] <fungirz25> in other words, I'm boned on this computer?
#3564 [22:16] <stupid3700> fungirz25, and it is not guaranteed to perform well, if at all, on 7
#3565 [22:16] <urielsalis> wait fungirz25, let me see if there is an updated one
#3566 [22:16] <jessbelow> Oopsie, lol. I got confused from Window to IOS which is suppose to be for mobile apple device ;p Sorry.
#3567 [22:17] <urielsalis> supid3700 its not a mobile chipset
#3568 [22:17] <stupid3700> urielsalis, there are no 4 series drivers for Windows beyond 7
#3569 [22:17] <jessbelow> So yea, I'm downgrading my Window version :p got it right this time , I guess xd
#3570 [22:17] * aina [aina@notlogged] has joined #minecrafthelp
#3571 [22:17] <InfinitOwnage21> help i cant launch the game it says i need to update my graphic but after i did dont work
#3572 [22:18] <urielsalis> InfinitOwnage21 dxdiag?
#3573 [22:18] <aina> https://gist.github.com/anonymous/4f066f2f66e3de40bc7d
#3574 [22:18] <InfinitOwnage21> i tried that but dnt work
#3575 [22:18] <InfinitOwnage21> or im doing it wrong
#3576 [22:18] <InfinitOwnage21> been doing this thing for hours
#3577 [22:18] <urielsalis> InfinitOwnage21 Can you give us your dxdiag (paste.ubuntu.com)
#3578 [22:19] <urielsalis> aina, you have a NVIDIA GeForce 7025 or a NVIDIA nForce 630a?
#3579 [22:20] * abctime [abctime@notlogged] has joined #minecrafthelp
#3580 [22:20] <abctime> hello
#3581 [22:20] <urielsalis> Hi abctime! What its your problem?
#3582 [22:20] <aina> NVIDIA GeForce
#3583 [22:20] <abctime> im trying to make a server for me and my friends
#3584 [22:20] <urielsalis> aina, wait a sec
#3585 [22:21] <abctime> i got stuck at the place where i make a run.bat file
#3586 [22:21] <urielsalis> ??> abctime mp/server-setup
#3587 [22:21] <VoxelHead> abctime: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#3588 [22:21] * SynchunkBot [SynchunkBot@notlogged] has joined #minecrafthelp
#3589 [22:21] <InfinitOwnage21> im srry guys but i neeed help cant launch my game getting annoyed been doing this for too long
#3590 [22:22] * michael [michael@notlogged] has joined #minecrafthelp
#3591 [22:22] <urielsalis> InfinitOwnage21 dxdiag?
#3592 [22:22] <InfinitOwnage21> https://gist.github.com/anonymous/bf2e8d3d9cd0779dfb00
#3593 [22:22] * michael [michael@notlogged] has quit. (Client Quit)
#3594 [22:23] <urielsalis> InfinitOwnage21, There is no drivers for your graphic card for Windows 8.1, Downgrade to Windows 7 or upgrade your pc
#3595 [22:23] <InfinitOwnage21> how do u downgrade to window 7
#3596 [22:23] <webrosc> urielsalis, that was fungirz25's dxdiag
#3597 [22:24] * michael [michael@notlogged] has joined #minecrafthelp
#3598 [22:24] * michael [michael@notlogged] has quit. (Client Quit)
#3599 [22:24] <urielsalis> nope
#3600 [22:24] <urielsalis> I just opened again
#3601 [22:24] <webrosc> <fungirz25> New install, crashes when I try to launch. says to update graphics drivers, but they are up to date. Here's my graphics info: https://gist.github.com/anonymous/bf2e8d3d9cd0779dfb00
#3602 [22:24] <webrosc> <InfinitOwnage21> https://gist.github.com/anonymous/bf2e8d3d9cd0779dfb00
#3603 [22:24] <urielsalis> <07InfinitOwnage21> https://gist.github.com/anonymous/bf2e8d3d9cd0779dfb00
#3604 [22:24] <urielsalis> same person
#3605 [22:25] * michael [michael@notlogged] has joined #minecrafthelp
#3606 [22:25] <InfinitOwnage21> how do i downgrade?
#3607 [22:25] <urielsalis> ania, wait a sec
#3608 [22:25] <InfinitOwnage21> to window 7
#3609 [22:26] <webrosc> urielsalis, on a totally different ip?
#3610 [22:26] <fungirz25> ok, if I'm following that, there's no good driver for mine and InfiniteOwnage21 is getting jumpy?
#3611 [22:26] <webrosc> InfinitOwnage21, we need a dxdiag from YOUR computer
#3612 [22:26] <urielsalis> InfiniteOwnage you gived us fungirz25 dxdiag?
#3613 [22:26] <InfinitOwnage21> isnt it wat i give to u earlier??
#3614 [22:26] <webrosc> fungirz25, yeah your computer needs a lower version of windows
#3615 [22:27] <fungirz25> crap. At least I know. thanks for the info.
#3616 [22:27] * fungirz25 [fungirz25@notlogged] has quit. (Quit: Web client closed)
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#3618 [22:27] <abctime> ok so i red it but it did not help when i put (@echo off java -Xms4096M -Xmx4096M -jar minecraft_server.1.8.1.exe gui Pause) it gives me error saying i could not create java virtual machine
#3619 [22:28] <urielsalis> abctime how much ram you have?
#3620 [22:28] * Chris_ [Chris_@notlogged] has quit. (Client Quit)
#3621 [22:28] <abctime> 8 gb
#3622 [22:29] <urielsalis> abctime you are using the .exe as the .jar
#3623 [22:29] <urielsalis> ...
#3624 [22:29] <abctime> whats weird is when i use the other for 3 or 2 i t says i dont have ennough space
#3625 [22:29] <abctime> .exe
#3626 [22:29] * michael [michael@notlogged] has quit. (Client Quit)
#3627 [22:29] <urielsalis> just double click the .exe
#3628 [22:30] <urielsalis> ania, webrosc is taking a look
#3629 [22:30] <webrosc> aina, download and install http://www.nvidia.co.uk/download/driverResults.aspx/57502/en-uk
#3630 [22:31] <abctime> so with the .exe i donrt need the run???
#3631 [22:31] <urielsalis> nope
#3632 [22:31] <abctime> cool thanks
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#3634 [22:31] * jessbelow [jessbelow@notlogged] has quit. (Quit: Web client closed)
#3635 [22:31] * InfinitOwnage21 [InfinitOwnage21@notlogged] has quit. (Quit: Web client closed)
#3636 [22:31] * InfinitOwnage21 [InfinitOwnage21@notlogged] has joined #minecrafthelp
#3637 [22:32] <urielsalis> ??> InfinitOwnage21 win/dxdiag/bat
#3638 [22:32] <VoxelHead> InfinitOwnage21: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.
#3639 [22:32] <InfinitOwnage21> wait so i just download window 7 again then i should b fine rite?
#3640 [22:32] <VoxelHead> InfinitOwnage21: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#3641 [22:32] <urielsalis> InfinitOwnage21 give us that first
#3642 [22:32] * daniel_ [daniel_@notlogged] has quit. (Client Quit)
#3643 [22:33] <webrosc> InfinitOwnage21, we don't know because you are yet to give us your dxdiag
#3644 [22:33] <urielsalis> ??> InfinitOwnage21 win/dxdiag/bat
#3645 [22:33] <VoxelHead> InfinitOwnage21: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.
#3646 [22:33] <VoxelHead> InfinitOwnage21: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#3647 [22:36] <InfinitOwnage21> wait so a box with green letter should show up?
#3648 [22:36] <urielsalis> yes
#3649 [22:36] <urielsalis> then a textfile
#3650 [22:36] <urielsalis> copy the contents of the text file to paste.ubuntu.com
#3651 [22:36] <InfinitOwnage21> so do like it say press any keys then wait?
#3652 [22:36] <urielsalis> yes, press a key
#3653 [22:37] <InfinitOwnage21> i press and it just dissapear
#3654 [22:37] <urielsalis> It should open a textfile
#3655 [22:38] <urielsalis> InfinitOwnage21?
#3656 [22:38] <InfinitOwnage21> nothing is showing up
#3657 [22:39] <urielsalis> InfinitOwnage21, wait a sec
#3658 [22:39] <InfinitOwnage21> k
#3659 [22:39] <urielsalis> InfinitOwnage21, Type Windows+R
#3660 [22:39] <urielsalis> press*
#3661 [22:39] <InfinitOwnage21> btw is it regular that the page u sent me is blank??
#3662 [22:40] <urielsalis> InfinitOwnage21 yes
#3663 [22:40] <urielsalis> InfinitOwnage21 A window opened?
#3664 [22:40] <InfinitOwnage21> ok after pressing that just press ok?
#3665 [22:40] <urielsalis> no
#3666 [22:40] <urielsalis> InfinitOwnage21, write this "%USERPROFILE%\Desktop\dxdiag.txt"
#3667 [22:41] <InfinitOwnage21> then?
#3668 [22:41] <urielsalis> press ok
#3669 [22:41] * paochi [paochi@notlogged] has joined #minecrafthelp
#3670 [22:41] <urielsalis> A notepad window opened InfinitOwnage21?
#3671 [22:42] <InfinitOwnage21> it says cannot find window
#3672 [22:42] * xXSoulTwisterXx [xXSoulTwisterXx@notlogged] has joined #minecrafthelp
#3673 [22:42] <xXSoulTwisterXx> can someone help me
#3674 [22:42] <xXSoulTwisterXx> webrosc hey
#3675 [22:42] <urielsalis> Hi xXSoulTwisterXx! What its your problem?
#3676 [22:43] <xXSoulTwisterXx> did u figure out what was wrong from yesterday
#3677 [22:43] <urielsalis> I dont have yesterday logs
#3678 [22:43] <webrosc> nope i didn't
#3679 [22:44] <xXSoulTwisterXx> well what am i supposed to do no ne can figure it out
#3680 [22:44] <urielsalis> xXSoulTwisterXx what was your problem?
#3681 [22:44] * xXSoulTwisterXx [xXSoulTwisterXx@notlogged] has quit. (Client Quit)
#3682 [22:44] <urielsalis> InfinitOwnage21, Press Windows+R
#3683 [22:44] <urielsalis> type dxdiag
#3684 [22:44] <urielsalis> press ok
#3685 [22:45] <InfinitOwnage21> and then?
#3686 [22:45] <urielsalis> A window opened?
#3687 [22:45] * xXSoulTwisterXx [xXSoulTwisterXx@notlogged] has joined #minecrafthelp
#3688 [22:45] * collin [collin@notlogged] has joined #minecrafthelp
#3689 [22:45] <urielsalis> xXSoulTwisterXx what was your problem?
#3690 [22:45] <InfinitOwnage21> yes
#3691 [22:45] <urielsalis> InfinitOwnage21 save to textfile
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#3693 [22:45] * ExoKruzer_ [ExoKruzer_@notlogged] has joined #minecrafthelp
#3694 [22:46] <InfinitOwnage21> press save all informatiojn
#3695 [22:46] <urielsalis> yes
#3696 [22:46] <urielsalis> And paste it on paste.ubuntu.com
#3697 [22:46] <urielsalis> then give us the link
#3698 [22:46] * abctime [abctime@notlogged] has quit. (Quit: Web client closed)
#3699 [22:48] <xXSoulTwisterXx> the java-net-connectexception-connection-refused-no-further-information
#3700 [22:48] <urielsalis> ??> xXSoulTwisterXx tools/hjt
#3701 [22:48] <VoxelHead> xXSoulTwisterXx: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3702 [22:48] <VoxelHead> xXSoulTwisterXx: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3703 [22:49] <webrosc> we did hjt and malware scan, and tracert last night
#3704 [22:49] <urielsalis> webrosc links?
#3705 [22:50] <webrosc> tracert http://paste.ubuntu.com/9609071/
#3706 [22:50] * rcmaehl [rcmaehl@notlogged] has quit. (Ping timeout: 378 seconds)
#3707 [22:51] <webrosc> hjt http://paste.ubuntu.com/9608904/
#3708 [22:51] <webrosc> uninstalled macafee after that hjt
#3709 [22:51] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 378 seconds)
#3710 [22:51] <InfinitOwnage21> got it
#3711 [22:51] <urielsalis> webrosc disabled avg?
#3712 [22:51] <InfinitOwnage21> http://paste.ubuntu.com/9615061/
#3713 [22:53] <paochi> I am not ble to run minecraft shows inadequate videocard
#3714 [22:53] * rcmaehl [rcmaehl@notlogged] has joined #minecrafthelp
#3715 [22:53] <urielsalis> InfinitOwnage21, There is no drivers for your graphic card for Windows 8.1, Downgrade to Windows 7 or upgrade your pc
#3716 [22:53] <urielsalis> paochi dxdiag?
#3717 [22:53] <webrosc> paochi, have you got a dxdiag log?
#3718 [22:53] <paochi> Yes i have the dxdiag
#3719 [22:54] <webrosc> may we see
#3720 [22:54] <paochi> https://gist.github.com/anonymous/04da99a9d2c826d4441e
#3721 [22:54] <webrosc> one moment
#3722 [22:55] <urielsalis> paochi you will need to update your drivers, here is a link http://www2.ati.com/drivers/10-2_legacy_vista32-64_dd_ccc.exe
#3723 [22:55] <InfinitOwnage21> i asked earlier how do u downgrade
#3724 [22:55] <webrosc> urielsalis, you sure?
#3725 [22:55] <urielsalis> InfinitOwnage21 We are not google
#3726 [22:56] <InfinitOwnage21> lol right right
#3727 [22:56] <InfinitOwnage21> brb
#3728 [22:56] * aukiwi [aukiwi@notlogged] has joined #minecrafthelp
#3729 [22:56] <paochi> I ll try
#3730 [22:56] <webrosc> paochi, one second
#3731 [22:58] <urielsalis> paochi use this link http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%207%20-%2032
#3732 [22:58] <webrosc> :)
#3733 [22:59] <aukiwi> Hi have down loaded minecraft on two new tablets from the google play store and it opens and does everthing until i try and create a new world and the message " " cannnot create new world . what ami doing wrong!
#3734 [23:01] <urielsalis> aukiwi, it only shows that?
#3735 [23:01] <webrosc> aukiwi, free space on device/memory card?
#3736 [23:03] <urielsalis> 1 hour of continous fireworks. My neighbourghs wont staaph
#3737 [23:03] <xXSoulTwisterXx> im back what i miss
#3738 [23:03] <urielsalis> nothing really
#3739 [23:04] <urielsalis> xXSoulTwisterXx teamviewer?
#3740 [23:04] <xXSoulTwisterXx> did u figure out
#3741 [23:04] <aukiwi> 4.5gb of free space on the card, eah thats all it says. like i said it all looks ok until I try and create a new world, This is the first time I am creating a world on this tablet.
#3742 [23:04] <xXSoulTwisterXx> teamviewer?
#3743 [23:04] <urielsalis> ??> xXSoulTwisterXx tools/teamviewer
#3744 [23:04] <VoxelHead> xXSoulTwisterXx: Teamviewer is a remote access software, which enables other people to, with your permission, access your computer remotely and attempt to perform troubleshooting and diagnostics.
#3745 [23:04] <VoxelHead> xXSoulTwisterXx: Teamviewer's website is here: http://www.teamviewer.com/en/index.aspx
#3746 [23:04] <webrosc> xXSoulTwisterXx, i'm out of ideas still sorry, urielsalis is a fresh set of eyes
#3747 [23:04] <xXSoulTwisterXx> ok
#3748 [23:05] <urielsalis> dont post your login info here xXSoulTwisterXx
#3749 [23:05] <xXSoulTwisterXx> ok
#3750 [23:05] * aina [aina@notlogged] has quit. (Quit: Web client closed)
#3751 [23:05] <urielsalis> ??> xXSoulTwisterXx tools/teamviewer/send-info
#3752 [23:05] <xXSoulTwisterXx> no viruses right
#3753 [23:05] <VoxelHead> xXSoulTwisterXx: After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#3754 [23:05] <urielsalis> xXSoulTwisterXx nope if you download from my link :P
#3755 [23:06] <xXSoulTwisterXx> what do i click in the bubbles?
#3756 [23:06] <urielsalis> download?
#3757 [23:06] <urielsalis> http://download.teamviewer.com/download/TeamViewer_Setup.exe
#3758 [23:07] * ry4ns [ry4ns@notlogged] has joined #minecrafthelp
#3759 [23:08] <urielsalis> xXSoulTwisterXx tell me when you have installed it :P
#3760 [23:10] * Rick_ [Rick_@notlogged] has joined #minecrafthelp
#3761 [23:10] <urielsalis> Hi Rick_! What its your problem?
#3762 [23:10] * mrnorrisman [mrnorrisman@notlogged] has joined #minecrafthelp
#3763 [23:10] <urielsalis> hi norris
#3764 [23:10] <ry4ns> Hi i am needing help with minecraft realms as i am just about to buy it, but i launched minecraft normally and i went onto minecraft realms to see if it was all running smoothly and it said this: "Your client is not compatible with Realms, please consider updating it." but how do i update it?
#3765 [23:10] <Rick_> I have a server that I installed bpermissions on; I edited the groups and users files. For some reason, players are still receiving the "You don't have permission to use that command" issue
#3766 [23:11] <urielsalis> Rick we dont support modded installations
#3767 [23:11] <urielsalis> ry4ns use the latest version of minecraft
#3768 [23:11] <xXSoulTwisterXx> urielsalis there
#3769 [23:11] <ry4ns> I am using 1.8
#3770 [23:11] * mrnorrisman [mrnorrisman@notlogged] has quit. (Client Quit)
#3771 [23:11] * urielsalis is now known as urielsalis|teamviewer
#3772 [23:12] * rcmaehl [rcmaehl@notlogged] has quit. (Ping timeout: 198 seconds)
#3773 [23:12] <ry4ns> So how do i update it?
#3774 [23:12] * paochi [paochi@notlogged] has quit. (Quit: Web client closed)
#3775 [23:13] <urielsalis|teamviewer> ry4ns wait a sec
#3776 [23:13] <ry4ns> Okay
#3777 [23:13] <urielsalis|teamviewer> Webrosc are you on?
#3778 [23:14] <Maxis> he's awat'
#3779 [23:14] <Maxis> away* bleh
#3780 [23:14] <urielsalis|teamviewer> Maxis, can you gelp ry4ns?
#3781 [23:15] <Maxis> ry4ns, go to your launcher, click Edit Profile, find where it says Use Version, select Use Latest Version
#3782 [23:15] <ry4ns> okay thank you
#3783 [23:16] <ry4ns> and merry Christmas
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#3796 [23:29] <Guest68719> i need help with the mods?
#3797 [23:29] <GreyVulpine> Sorry, we don't assist with mods here
#3798 [23:29] <Guest68719> may u tell me who can
#3799 [23:29] <Guest68719> ?
#3800 [23:30] <urielsalis|teamviewer> Mod author?
#3801 [23:30] <GreyVulpine> As every mod is different, you'll need to ask whomever made the mod
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#3807 [23:43] <maxigutt> ididnt know where to press to get the help i needed, anyways, i have forgotten my minecraft password, i havent played minecraft for a long time and when i created the account i used my old e-mail adress, wich has been hacked and i am unable acces it. i wonder if i can get help with recovering my password and changing e-mail
#3808 [23:45] * Sleek_Diamond__ [Sleek_Diamond__@notlogged] has joined #minecrafthelp
#3809 [23:46] <Sleek_Diamond__> hello all, i am new to this
#3810 [23:46] <maxigutt> as long asyoucan help me
#3811 [23:46] <urielsalis|teamviewer> ??> maxigutt account/hacked
#3812 [23:46] <VoxelHead> maxigutt: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#3813 [23:46] <VoxelHead> maxigutt: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#3814 [23:46] <Sleek_Diamond__> just installed minecraft on pc but unable to start the game due to grahics card need to be updated, but i cannot find on web
#3815 [23:46] <urielsalis|teamviewer> Sleek_Diamond__ What its your problem?
#3816 [23:47] <liamo> hi wondering if some one can help me i have tried to install minecraft but it crashes on me with error . Minecraft Crash Report ---- // I blame Dinnerbone. Time: 12/25/14 3:29 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.
#3817 [23:47] <Sleek_Diamond__> attached is link copied to gist https://gist.github.com/anonymous/c2f24d4a554e3525227e
#3818 [23:47] <urielsalis|teamviewer> ??> liamo win/dxdiag
#3819 [23:47] <VoxelHead> liamo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3820 [23:47] <urielsalis|teamviewer> sleek_diamond give me a sec
#3821 [23:47] <Sleek_Diamond__> thank you
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#3823 [23:47] <liamo> this is the link https://gist.github.com/anonymous/0b56b53fe6c9299d2da6
#3824 [23:48] <urielsalis|teamviewer> liamo give me a sec
#3825 [23:48] <liamo> thanks
#3826 [23:48] * xXSoulTwisterXx [xXSoulTwisterXx@notlogged] has quit. (Quit: Web client closed)
#3827 [23:49] <maxigutt> that link didnt help me, my accound is hacket, my email is hacked and i cant get the transaction ID back
#3828 [23:49] <urielsalis|teamviewer> maxigut we cant help with that sorry
#3829 [23:49] <urielsalis|teamviewer> maxigut minecraft username?
#3830 [23:50] <maxigutt> my username is "maxigutt"
#3831 [23:50] <urielsalis|teamviewer> .m maxigutt
#3832 [23:50] <PangeaBot> [maxigutt/ae8b4c05-e4a4-4b63-8b32-c958f9d8ffd1]: PAID: 03true | MIGRATED: 04false | SKIN: http://textures.minecraft.net/texture/af427a13fdeb5c9611747ac7478d8ccacc342628589329ec2ad5ea79a9a6f
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#3834 [23:50] <urielsalis|teamviewer> ??> maxigut account/migrate
#3835 [23:50] <VoxelHead> maxigut: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#3836 [23:51] <urielsalis|teamviewer> liamo, There is no drivers for your graphic card for Windows 8.1, Downgrade to Windows 7 or upgrade your pc
#3837 [23:51] * DORITOFINGERS [DORITOFINGERS@notlogged] has joined #minecrafthelp
#3838 [23:51] <urielsalis|teamviewer> Sleek_Diamond__, There is no drivers for your graphic card for Windows 8.1, Downgrade to Windows 7 or upgrade your pc
#3839 [23:51] <Sleek_Diamond__> oh dear...thanks for this
#3840 [23:51] <urielsalis|teamviewer> no problem
#3841 [23:51] <maxigutt> how can i migrate my account if i dont have my pw?
#3842 [23:52] <urielsalis|teamviewer> maxigutt, you can try guess?
#3843 [23:52] <liamo> so if i get a new graphics card that supports opengl would that work
#3844 [23:52] <urielsalis|teamviewer> liamo yes
#3845 [23:52] <DORITOFINGERS> when i try to log onto minecraft.net it tells me that the username cannot be found and i know for a fact that it exists because before i made the acount i took a picture of it so i would know exactly how to spell it
#3846 [23:52] <liamo> cool thank will do that
#3847 [23:52] <urielsalis|teamviewer> doritofingers minecraft username?
#3848 [23:52] <urielsalis|teamviewer> liamo you can play 1.7.2 or lower
#3849 [23:52] <DORITOFINGERS> DORITOFINGERS
#3850 [23:52] <DORITOFINGERS> is my minecraft username
#3851 [23:52] <urielsalis|teamviewer> .m doritofingers
#3852 [23:52] <PangeaBot> [DORITOFINGERS/58ab4841-3b8d-4e7c-b16f-e9f658755f7e]: PAID: 03true | MIGRATED: 03true
#3853 [23:53] <urielsalis|teamviewer> its exists
#3854 [23:53] <urielsalis|teamviewer> login using your email
#3855 [23:53] <liamo> thank you my daughter loves to watch this game
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#3857 [23:53] <DORITOFINGERS> ok hang on
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#3862 [23:54] <DORITOFINGERS> sorry for waisting your time it worked
#3863 [23:54] <urielsalis|teamviewer> no problem
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#3865 [23:55] <maxigutt> where should i go to recover my account?
#3866 [23:55] * justin81 [justin81@notlogged] has joined #minecrafthelp
#3867 [23:55] <urielsalis|teamviewer> ??> maxigutt account/hacked
#3868 [23:55] <VoxelHead> maxigutt: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#3869 [23:55] <VoxelHead> maxigutt: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#3870 [23:55] <justin81> hello
#3871 [23:55] <urielsalis|teamviewer> Hi justin81! What its your problem?
#3872 [23:56] <justin81> pixel format not accelerated
#3873 [23:56] <justin81> brand new computer
#3874 [23:56] <Maxis> justin81, do you have a link to your DxDiag?
#3875 [23:57] <justin81> no
#3876 [23:57] <Maxis> ??> justin81 win/dxdiag
#3877 [23:57] <VoxelHead> justin81: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag