#MinecraftHelp > 2014-12-25
#1 [00:00] <justin81> https://gist.github.com/d5cdd780114d5a3c5274.git
#2 [00:00] <justin81> if that worked right
#3 [00:00] <Maxis> justin81, one moment
#4 [00:01] * xXSoulTwisterXx [xXSoulTwisterXx@notlogged] has joined #minecrafthelp
#5 [00:01] <xXSoulTwisterXx> webrosc solved!
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#8 [00:02] * urielsalis|teamviewer is now known as urielsalis
#9 [00:02] <Maxis> justin81, download and install the driverat http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3621_W81x64_A.zip?acerid=635525890386254460&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20ES1-111M&OS=ALL&LC=en&BC=ACER&SC=PA_6#_ga=1.117882637.525092317.1419376271
#10 [00:03] <urielsalis> Maxis not on teamviewer anymore
#11 [00:03] <justin81> ok
#12 [00:03] * jec1358 [jec1358@notlogged] has joined #minecrafthelp
#13 [00:03] <Maxis> urielsalis, alright, just checking
#14 [00:03] <xXSoulTwisterXx> THANK YOU AND MERRY CHRISTMAS!!!! :D :D :D :D :D
#15 [00:03] <Maxis> xXSoulTwisterXx, Merry Christmas
#16 [00:03] * xXSoulTwisterXx [xXSoulTwisterXx@notlogged] has quit. (Client Quit)
#17 [00:03] <urielsalis> no problem xXSoulTwisterXx :D
#18 [00:03] <urielsalis> I was in teamviewer with him :P
#19 [00:04] <Maxis> ah
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#25 [00:16] <mom> hello, I just bought Minecraft and when I downloaded it I tried to open it and it says unknown error
#26 [00:16] <urielsalis> mom, use alternative launcher
#27 [00:16] <mom> I tried to re-install it an clicked on repair and it didn't work
#28 [00:16] <urielsalis> ??> mom dl/client
#29 [00:17] <urielsalis> Voxel?
#30 [00:17] <urielsalis> mom, wait a sec
#31 [00:17] <urielsalis> mom, download minecraft from this link https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#32 [00:17] <mom> ok, let me try it
#33 [00:17] <urielsalis> mom, the new launcher has some errors
#34 [00:18] * henry214010 [henry214010@notlogged] has joined #minecrafthelp
#35 [00:18] <VoxelHead> mom: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#36 [00:18] <VoxelHead> mom: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#37 [00:19] * Lord_of_Life [Lord_of_Life@notlogged] has quit. (Ping timeout: 194 seconds)
#38 [00:19] <mom> do I need the Java thing?
#39 [00:19] <urielsalis> yes
#40 [00:19] <mom> ok, gotta download that first
#41 [00:19] <urielsalis> ??> mom java/1.8
#42 [00:19] <VoxelHead> mom: You can get Java 1.8 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#43 [00:19] <mom> yep, downloading now
#44 [00:20] <mom> ok so it's telling me that it can't download with the current internet settings
#45 [00:20] * HELP17 [HELP17@notlogged] has joined #minecrafthelp
#46 [00:20] <mom> and that's the Java
#47 [00:20] <urielsalis> mom, what java version you downloaded?
#48 [00:20] <Maxis> mom, where is it saying that exactly?
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#50 [00:21] * Lord_of_Life [Lord_of_Life@notlogged] has joined #minecrafthelp
#51 [00:21] <mom> java version 8 update 25
#52 [00:21] <mom> I am totally new at this so please bear with me
#53 [00:21] <Maxis> mom, where is it saying that exactly? Does the browser say that, or the java installer?
#54 [00:21] <urielsalis> mom, no problem
#55 [00:22] * Luka [Luka@notlogged] has joined #minecrafthelp
#56 [00:22] <mom> the java installer
#57 [00:22] <Luka> It keeps saying i dont have the correct pixels
#58 [00:22] <Maxis> Luka, do you have a link to your DxDiag?
#59 [00:23] <Luka> yes https://gist.github.com/anonymous/34a7c60cb37304650dce
#60 [00:23] <Maxis> mom, try downloading the Windows Offline (64-Bit) installer from http://java.com/en/download/manual.jsp
#61 [00:23] <urielsalis> Luka, let me check it out
#62 [00:23] <urielsalis> Luka we need you hp id
#63 [00:24] <urielsalis> ??> luka oem/hp/product-number
#64 [00:24] <VoxelHead> luka: You can find your HP Product Number here: http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
#65 [00:24] <Maxis> ??< oem/hp/product-number
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#67 [00:24] <urielsalis> lol
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#69 [00:24] <mom> ok, installed java now... let me try downloading minecraft
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#73 [00:26] <mom> thank you so much! It worked... Merry Christmas!
#74 [00:27] * justin81 [justin81@notlogged] has quit. (Ping timeout: 186 seconds)
#75 [00:27] <urielsalis> Merry christmas mom
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#78 [00:29] * notepad [notepad@notlogged] has joined #minecrafthelp
#79 [00:30] <notepad> im running windows 8 and minecraft wont run due to outdated servers. tried running my driver updater and still nothing
#80 [00:31] <urielsalis> notepad, dxdiag?
#81 [00:31] <Pangea> notepad, do you have a gist.github link?
#82 [00:31] <notepad> let me upload it quick
#83 [00:32] <notepad> i will in a sec
#84 [00:32] * MotzHD [MotzHD@notlogged] has joined #minecrafthelp
#85 [00:32] <notepad> https://gist.github.com/anonymous/e0cac1309f86ebc1d08c
#86 [00:32] <urielsalis> notepad let me check it out
#87 [00:33] <notepad> coolio :)
#88 [00:33] <urielsalis> notepad, there arent updated drivers for Windows 10
#89 [00:33] <urielsalis> notepad, downgrade to Windows 7 or upgrade your pc
#90 [00:33] <notepad> what do you mean by upgrade?
#91 [00:33] <MotzHD> hello there, just downloaded minecraft and it is not working / running on my mac...why ? demo worked !
#92 [00:34] <Pangea> MotzHD, how does it not work? is it crashing?
#93 [00:34] <MotzHD> the launcher starts and runs and that is it
#94 [00:34] <urielsalis> notepad buy a new graphic card
#95 [00:34] <notepad> will do
#96 [00:34] <Pangea> notepad, either upgrade your graphics card or get a new computer
#97 [00:34] * notepad [notepad@notlogged] has quit. (Quit: Web client closed)
#98 [00:34] <MotzHD> gives me a tab called game output
#99 [00:35] <Pangea> ah, MotzHD could you paste that to paste.ubuntu.com and give us the link to the paste?
#100 [00:35] <mom> I'm back. after putting in the user/password info it's telling me the graphics driver is outdated. Can you help with this?
#101 [00:35] <Maxis> mom, do you have a link to your DxDiag report?>
#102 [00:35] <Pangea> ??> mom win/dxdiag
#103 [00:35] <VoxelHead> mom: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#104 [00:36] <MotzHD> what exactly u need pasted ? the launcher log ?
#105 [00:36] <Pangea> MotzHD, game output please
#106 [00:36] <MotzHD> it is empty !
#107 [00:36] <urielsalis> MotzHD you closed the launcher?
#108 [00:37] <MotzHD> nope
#109 [00:37] <Pangea> MotzHD, then paste the launcher log
#110 [00:38] <MotzHD> ok
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#113 [00:39] <MotzHD> http://paste.ubuntu.com/9615412/
#114 [00:40] * Maxis [Maxis@notlogged] has quit. (Killed (NickServ (GHOST command used by Maxis_)))
#115 [00:40] <urielsalis> MotzHD Java 1.6?
#116 [00:40] * Maxis_ is now known as Maxis
#117 [00:40] <urielsalis> MotzHD You java is too outdated to run minecraft
#118 [00:40] <chance> hay um i payed for minecraft and i played it for a while and now it say i dident pay for it
#119 [00:40] <urielsalis> ??> MotzHD java/1.8
#120 [00:40] <VoxelHead> MotzHD: You can get Java 1.8 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#121 [00:41] <urielsalis> chance username?
#122 [00:41] <chance> murdererer69
#123 [00:41] <urielsalis> .m murdererer69
#124 [00:41] <PangeaBot> [murdererer69/d801713b-29db-42b9-adca-8e2b61469778]: PAID: 03true | MIGRATED: 03true | SKIN: http://textures.minecraft.net/texture/af1bdc531fd07ad357897b932ba81246a4e39e9421b3bcb9b3d6e335fe4f6d5
#125 [00:41] <urielsalis> Here its says you payed
#126 [00:41] <urielsalis> chance are you login in with your email?
#127 [00:41] <chance> but it only lets me play demo
#128 [00:41] <MotzHD> java 8
#129 [00:42] <urielsalis> MotzHD in the crash report it says you are running java 1.6
#130 [00:42] <Maxis> urielsalis, mac
#131 [00:42] <MotzHD> yes mac
#132 [00:42] <urielsalis> [21:15:51 INFO]: System.getProperty('java.version') == '1.6.0_65'
#133 [00:42] <chance> soooo
#134 [00:42] <urielsalis> chance log in using your email
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#136 [00:43] <chance> i did
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#138 [00:43] <urielsalis> chance do /msg urielsalis youremail
#139 [00:44] <webrosc|away> urielsalis, why are you asking for his email?
#140 [00:44] * mom [mom@notlogged] has quit. (Ping timeout: 186 seconds)
#141 [00:44] <urielsalis> too see if his account is registered to his email
#142 [00:44] <webrosc|away> then link the retreive site
#143 [00:45] <urielsalis> chance verify that your account is registered to your email https://minecraft.net/retrievename
#144 [00:45] <chance> im lost
#145 [00:45] <urielsalis> Do what my last post said only
#146 [00:45] <chance> in this chat box?
#147 [00:45] <urielsalis> no
#148 [00:45] <urielsalis> chance verify that your account is registered to your email https://minecraft.net/retrievename
#149 [00:46] <webrosc|away> chance, use that site linked, enter all your known email addresses into it and check the emails you receive to see what usrername is linked to the email
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#152 [00:48] * mrnorrisman [mrnorrisman@notlogged] has joined #minecrafthelp
#153 [00:49] <mrnorrisman> hey
#154 [00:49] <urielsalis> hey!
#155 [00:49] <mrnorrisman> guess who got Mc working
#156 [00:49] <urielsalis> my mother?
#157 [00:50] <mrnorrisman> me -_-
#158 [00:50] <webrosc> santa?
#159 [00:50] <mrnorrisman> xD
#160 [00:50] * MotzHD [MotzHD@notlogged] has quit. (Quit: Web client closed)
#161 [00:51] <mrnorrisman> I just kept clicking play over and over for about 2 hours and it kept getting g little fragments of the game and eventually it got all the files needed xd
#162 [00:51] <urielsalis> mrnorrisman lol
#163 [00:51] <mrnorrisman> I clicked play and boom it says mojang and about a min later I'm playing
#164 [00:52] <urielsalis> mrmorrisman patience is a virtue
#165 [00:52] <mrnorrisman> it only took me 2 days to fix this issue yay me
#166 [00:52] <urielsalis> yay you!
#167 [00:52] <mrnorrisman> lel the fps on this pc is only 10 though so I don't know if it was worth it
#168 [00:53] <chance> its saying my user dose not exist
#169 [00:53] <mrnorrisman> I'll let you get back to helping people, thanks for your help though
#170 [00:53] <urielsalis> ok mrnorrisman
#171 [00:53] <mrnorrisman> Oh and merrychrsitma?
#172 [00:53] <urielsalis> chance where its says so?
#173 [00:54] <mrnorrisman> Dat solving ^
#174 [00:54] <mrnorrisman> ugh
#175 [00:54] <mrnorrisman> nvm goodbye
#176 [00:54] <urielsalis> ??> chance mojang/email
#177 [00:54] <webrosc> chance, can you login to https://account.mojang.com/me/ and see if your minecraft is listed
#178 [00:55] <urielsalis> Voxel?
#179 [00:55] <chance> i click forgot password an type in my user
#180 [00:55] <urielsalis> ??< bot
#181 [00:55] <urielsalis> nope
#182 [00:55] <webrosc> chance, most likly your logging in with the wrong email, or you made a typo
#183 [00:57] <chance> sooooooooooo am i fucked lol
#184 [00:57] * AuBot kicked chance from #minecrafthelp (Reason: hance :Please keep it civil.)
#185 [00:58] <webrosc> ...
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#188 [00:58] <webrosc> chance, read and follow what this page says https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
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#190 [00:58] <chance> well found out i cant curs lol
#191 [00:58] * MotzHD [MotzHD@notlogged] has joined #minecrafthelp
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#193 [00:59] <webrosc> yh aubot can be a little strict
#194 [00:59] <VoxelHead> chance: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#195 [00:59] <VoxelHead> chance: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#197 [00:59] <MotzHD> so, tried to reinstall java....really funny. oracles website says that i have java 8
#198 [00:59] * coe_ [coe_@notlogged] has joined #minecrafthelp
#199 [00:59] <MotzHD> but the launcher says 1.6
#200 [00:59] <urielsalis> MotzHD Uninstall java 2
#201 [00:59] <urielsalis> java 1.6*
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#203 [01:00] <webrosc> chance, try the page i linked, if that doesn't help contact Mojang
#204 [01:00] <Maxis> ``< bot
#205 [01:00] <MotzHD> so i have to uninstall java 1.6 ?
#206 [01:01] <chance> lol ant u mojang
#207 [01:01] <urielsalis> chance we are volunteers
#208 [01:01] <coe_> I recently purchased this for my son and cant get it to download to my computer, he wanted mindcraft for the imac, i paid for it now cannot download it, it keeps giving me a crazy error and all my software is up to date.... what do i do?
#209 [01:01] <urielsalis> MotzHD yes
#210 [01:01] <webrosc> nope, we are just a bunch pof helpful people
#211 [01:01] <chance> ohh
#212 [01:01] <webrosc> we help all we can so Mojang can work on the game itself
#213 [01:02] <mom> had to restart my PC. but after downloaded minecraft it tells me the graphic drivers are outdated
#214 [01:02] <urielsalis> mom, dxdiag?
#215 [01:03] <mom> yes, just created it
#216 [01:03] <mom> https://gist.github.com/anonymous/4fa55a5344dcb504b005
#217 [01:04] * PsyKaio [PsyKaio@notlogged] has joined #minecrafthelp
#218 [01:05] <chance> sooo it still only lets me play demo
#219 [01:05] <PsyKaio> Having trouble attempting to play minecraft, game crashes immediately upon loading and tells me that I need to update my drivers, which I did, but to no avail. Could anyone help?
#220 [01:05] <urielsalis> ??> chance mojang/email
#221 [01:05] <webrosc> chance, do as that page explains
#222 [01:05] <VoxelHead> chance: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#223 [01:05] <VoxelHead> chance: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#224 [01:06] <urielsalis> Psykaio dxdiag?
#225 [01:06] <PsyKaio> https://gist.github.com/anonymous/f2247c9c78d98736a8f3
#226 [01:06] <Maxis> mom, download and install the driver at http://global-download.gateway.com/GDFiles/Driver/VGA/VGA_Intel_8.15.10.2008_W7x86_A.zip?acerid=634139215309736935&Step1=DESKTOP&Step2=SX%20SERIES&Step3=SX2840&OS=ALL&LC=en&BC=GATEWAY&SC=PA_6G
#227 [01:06] <chance> so am i fuc*ed for now? lol
#228 [01:06] <urielsalis> chance, words
#229 [01:06] <chance> lol
#230 [01:06] <webrosc> chance, for the moment yes
#231 [01:06] <chance> srry
#232 [01:06] <Maxis> mom, sorry, http://global-download.gateway.com/GDFiles/Driver/VGA/VGA_Intel_8.15.10.1995_W7x64_A.zip?acerid=634139214626499415&Step1=DESKTOP&Step2=SX%20SERIES&Step3=SX2840&OS=711&LC=en&BC=GATEWAY&SC=PA_6G instead
#233 [01:06] <webrosc> mojang will sort it for you
#234 [01:07] <Maxis> mom, ignore the first driver link I gave you and use the second one
#235 [01:07] <MotzHD> this drives me nuts
#236 [01:07] * coe_ [coe_@notlogged] has quit. (Quit: Web client closed)
#237 [01:07] <webrosc> thought being its christmas it may take a day or so longer
#238 [01:07] <urielsalis> PsyKaio, https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764&lang=eng&ProdId=3319
#239 [01:07] <MotzHD> it does not work
#240 [01:07] <MotzHD> even if i follow the uninstall instructions fom oracle, java 1.6 always stays !
#241 [01:07] <urielsalis> Psykaio, http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/23764/a08/win64_152822.exe&Lang=eng&Dwnldid=23764 <- direct download
#242 [01:08] <mom> and I click on the Set up file?
#243 [01:09] <webrosc> MotzHD, the few of us about don't really have mac knowledge, but have a look ere maybe? http://gaming.stackexchange.com/questions/178178/making-minecraft-run-with-java-8-on-os-x-10-10
#244 [01:09] <webrosc> may not be the exact same osx version, but knowing apple it will be close
#245 [01:09] <Maxis> mom, once the driver downloads, yes, run the installer, although if it is a ZIP file you may have to extract it first
#246 [01:10] <mom> ok, done. can you send me the link to download minecraft again. the original one I go had an error
#247 [01:10] <urielsalis> ??> mom dl/client
#248 [01:11] <mom> ??
#249 [01:11] <webrosc> mom https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#250 [01:11] <webrosc> the ?? is a command to a bot, but the bot is being annoying
#251 [01:12] <mom> sorry, new to this
#252 [01:12] <webrosc> its ok, we are having technical issues here with the bot VoxelHead
#253 [01:12] <mom> do I need to restart the computer after the driver install?
#254 [01:12] <PsyKaio> urielsalis, thank you for your help, going to restart computer now. Much appreciated!
#255 [01:13] <webrosc> mom, yes
#256 [01:13] <VoxelHead> mom: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#257 [01:13] <VoxelHead> mom: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#258 [01:13] <webrosc> ah VoxelHead woke up again
#259 [01:13] <mom> ok, so how do I create an icon for minecraft with that launcher link provided?
#260 [01:14] <chance> fuck
#261 [01:14] * AuBot kicked chance from #minecrafthelp (Reason: hance :Please keep it civil.)
#262 [01:14] <Maxis> mom, right-click the launcher the the place you downloaded it to, hover over Send To, and click Send to Desktop (Create Shortcut)
#263 [01:15] <Maxis> launcher inside the place*
#264 [01:15] <mom> ok thanks. I am going to restart the computer now.
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#266 [01:18] <MotzHD> webrosc, thanks...what a pain...if i would have known, wouldt have bought minecraft for mac....this is so time consuming
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#268 [01:25] <mom> please send me the link to the launcher one more time, I restarted the computer and lost the location where I saved it
#269 [01:25] * VoxelHead [VoxelHead@notlogged] has joined #minecrafthelp
#270 [01:25] <cestislife> mom, minecraft.net/download
#271 [01:26] <mom> that doesn't work
#272 [01:26] <urielsalis> ??> mom dl/client
#273 [01:26] <mom> it gives me a launch error
#274 [01:26] <urielsalis> mom, use the alternative launcher
#275 [01:26] <urielsalis> mom, https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#276 [01:27] * Maxis is now known as Maxis|Sleep
#277 [01:28] <mom> Thank you!!!!
#278 [01:28] * Jesse_D_Horsley [Jesse_D_Horsley@notlogged] has joined #minecrafthelp
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#280 [01:28] * urielsalis is now known as urielsalis|Sleep
#281 [01:28] <urielsalis|Sleep> Hi Jesse_D_Horsley! What its your problem?
#282 [01:28] * MotzHD [MotzHD@notlogged] has quit. (Ping timeout: 186 seconds)
#283 [01:28] <urielsalis|Sleep> night!
#284 [01:28] <urielsalis|Sleep> night!
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#286 [01:29] <Jesse_D_Horsley> Hi guys, just a quickie. I'm downloading a mod pack and its asking me to download "FastCraft 1.11" and sends me to a link to download it, but it sends me to a link of version 1.12 and i am not able to find the version 1.11
#287 [01:29] <VoxelHead> mom: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#288 [01:29] <VoxelHead> mom: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#289 [01:30] <Jesse_D_Horsley> itsnt that just a link to download normal minecraft?
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#291 [01:30] <webrosc> Jesse_D_Horsley, we don't do mod support here
#292 [01:30] <Jesse_D_Horsley> ok thanks
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#294 [01:31] <fatty> whwn I try to log in it says that there is an unrecognized sockets error
#295 [01:32] <fatty> error code 10106
#296 [01:33] <fatty> any thoughts?
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#302 [01:45] <cjvill> i cant figure this out...
#303 [01:46] <TildaBelle> graphics drivers are outdated. i have tried to download from intel, but the game will not launch no matter what i do.
#304 [01:46] <cjvill> pixel format not accelerated .
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#312 [01:59] <Mili_Chan> Hi. I'm having a few io.netty.channel.connecttimeoutexception connection timed out problems for quite a while now and I cant seem to figure out the problem. Can somebody help me?
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#315 [02:01] <blajco> Hello I downloaded minecraft version 1.8.1 on windiows 7 pc and I am only getting script when I press the play button
#316 [02:04] <FranticMom> I just bought the PC version of minecraft, and can only seem to access the demo version. I read the article that says 'Can only play minecraft demo' but I did everything it said and I still can't get the game to play. This is the big Christmas gift, so please help me! What else should I try?
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#322 [02:21] <TildaBelle_> i have a link to my DxDiag report. https://gist.github.com/anonymous/a7574010281de9544cc8
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#324 [02:22] <Linsoru> i am unable to ineract with any saved worlds i have made. help?
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#328 [02:29] <Linsoru> i am fully able to play within a world. but when i leave i cannot interact with ot al all in the menu. the only options i can use are CREATE NEW WORLD and CANCEL
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#331 [02:41] <TildaBelle_> i have tried several times to update my graphics drivers, but when i run the intel driver update utility it reports that there are no problems. i ran a DxDiag report. here is a link to the text https://gist.github.com/anonymous/a7574010281de9544cc8
#332 [02:41] <TildaBelle_> i have tried several times to update my graphics drivers, but when i run the intel driver update utility it reports that there are no problems. i ran a DxDiag report. here is a link to the text https://gist.github.com/anonymous/a7574010281de9544cc8
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#335 [03:01] <j_> minec not loading
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#341 [03:48] <FlamingFury706> hey guys i buyed minecraft with paysafecard but i cant redeem code
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#343 [03:50] <FlamingFury706> hey guys i buyed minecraft with paysafecard but i cant redeem code
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#349 [03:52] <FlamingFury706> can someone help me i buyed minecraft with paysafecard and i cant redeem code
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#358 [04:03] <urielsalis> Hi
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#366 [04:26] * urielsalis is now known as urielsalisa|brb
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#368 [04:26] * urielsalisa is now known as urielsalis
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#370 [04:28] <Godseviltwin> anyone on?
#371 [04:28] <urielsalis> Im on
#372 [04:28] <urielsalis> Godseviltwin what is your problem?
#373 [04:29] * DV8NXS__ [DV8NXS__@notlogged] has quit. (Ping timeout: 186 seconds)
#374 [04:29] <Godseviltwin> well i was trying to get in touch with a mods because i have a question on why a server would go on a blacklist and get dumped
#375 [04:29] <urielsalis> Godseviltwin please elaborate
#376 [04:29] <Godseviltwin> and members banned
#377 [04:29] <Godseviltwin> There was a server that all the threads get instantly banned as soon as the thread is started.
#378 [04:30] <urielsalis> Godseviltwin are you using bukkit?
#379 [04:30] <Godseviltwin> yep
#380 [04:30] <urielsalis> We dont support modded minecraft here
#381 [04:30] <Godseviltwin> on minecraft forums
#382 [04:30] <Godseviltwin> i am talking about threads on mc forums
#383 [04:31] <urielsalis> Godseviltwin server.propierties?
#384 [04:31] <Godseviltwin> i dont have a server issue but a forum issue
#385 [04:31] <urielsalis> There arent any minecraft forums mods or admins on right now
#386 [04:31] <Godseviltwin> there is one mod who sees the thread and deletes it and says all threads started about a server will be deleted per one mod
#387 [04:32] <Godseviltwin> wont give a reason why the thread is deleted or anything
#388 [04:32] <urielsalis> Godseviltwin Probably is just spam or a banned ip
#389 [04:32] <Godseviltwin> also told if we made a thread we will be banned
#390 [04:32] <Godseviltwin> neither
#391 [04:32] <GreyVulpine> For minecraft forum issues, please contact the mods in #minecraftforums
#392 [04:32] <urielsalis> Godseviltwin report him with the mods
#393 [04:32] <GreyVulpine> We have nothing to do with the forums here.
#394 [04:32] <urielsalis> Thanks GreyVulpine
#395 [04:32] <Godseviltwin> We advertise a server like all rest and get banned by 1 mod
#396 [04:33] <urielsalis> For minecraft forum issues, please contact the mods in #minecraftforums godevilstwin
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#398 [04:35] <urielsalis> 6:35AM So hardcore
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#403 [04:52] <GreatMCGamer> how do i use alex skin model?
#404 [04:52] * sm1ley_sl1me_PVP [sm1ley_sl1me_PVP@notlogged] has joined #minecrafthelp
#405 [04:52] <GreatMCGamer> how do i use alex skin model?
#406 [04:53] * urielsalis|brb is now known as urielsalis
#407 [04:53] <GreyVulpine> On what platform? PC? Console? Portable edition?
#408 [04:53] <GreatMCGamer> pc
#409 [04:53] <GreyVulpine> You can upload your skin via the profile page when you log into http;//www.minecraft.net
#410 [04:53] <urielsalis> GreatMCGamer download the template here https://minecraft.net/images/3px_reference.png
#411 [04:54] * Iurka [Iurka@notlogged] has joined #minecrafthelp
#412 [04:54] <AO5> Just loaded minecraft for my Son looks like the graphics card is not supported. Considering the blocky graphics I would have thought it would run on almost anything. error = OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread. can someome confirm please?
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#414 [04:54] <urielsalis> AO5, dxdiag?
#415 [04:55] <GreatMCGamer> ik those i done those but when i uploaded the skin and tested it had steve base
#416 [04:55] <GreyVulpine> AO5 - Even with minecraft's blocky graphics, Minecraft itself is a very demanding game in terms of computer resources.
#417 [04:55] <Iurka> i don't joined the game
#418 [04:55] <GreyVulpine> AO5 - Do you have a dxdiag report?
#419 [04:55] <AO5> Here's the dxdiag output - https://gist.github.com/anonymous/34f86e8979ff5d59f84e
#420 [04:55] <urielsalis> Iurka, what error did you get?
#421 [04:55] <urielsalis> AO5, one sec
#422 [04:56] <Iurka> it's problem to plaing
#423 [04:56] <maxundmattis> How can I change my e-mail adress from my old Minecraft Account? Well, but I can`t get logged in on my old e-mail adress :P
#424 [04:56] <GreyVulpine> AO5 - Please download and install: http://www.nvidia.com/download/driverResults.aspx/77228/en-us
#425 [04:56] <GreyVulpine> AO5 - Reboot after installation, then try minecraft again
#426 [04:56] <urielsalis> maxundmattis, username?
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#428 [04:56] <maxundmattis> maxundmattis
#429 [04:56] <maxundmattis> :P
#430 [04:57] <urielsalis> maxundmattis you lost your old email?
#431 [04:57] <GreyVulpine> maxundmattis - If you cannot access your old email address, you'll need to contact Mojang Support so they can assist you in changing the email and recovering your account for you
#432 [04:57] <AO5> Thanks GreyVulpine I'll give it a try I have checked the drivers are the latest
#433 [04:57] <maxundmattis> yes i did
#434 [04:57] <Iurka> i can joined the game yes
#435 [04:57] <GreyVulpine> AO5 - No drivers are installed for the video card on that computer
#436 [04:57] <GreatMCGamer> how do i seleckt the the alex player skin model? its seleckting steve all the time
#437 [04:57] <Iurka> 3
#438 [04:57] <Iurka> 2
#439 [04:57] <Iurka> 1
#440 [04:57] <maxundmattis> okay thx
#441 [04:58] <maxundmattis> Bye
#442 [04:58] <urielsalis> Iurka dont spam
#443 [04:58] * maxundmattis [maxundmattis@notlogged] has quit. (Client Quit)
#444 [04:58] <Iurka> okay bye
#445 [04:58] <urielsalis> GreatMcGamer, just read what the skin upload page says}
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#451 [05:01] * Plshelpme [Plshelpme@notlogged] has joined #minecrafthelp
#452 [05:01] <urielsalis> Hi Iurka! What its your problem?
#453 [05:01] <Plshelpme> https://gist.github.com/anonymous/48c20c3bbbb7e4d3f162
#454 [05:01] * Jasperfirecai2 [Jasperfirecai2@notlogged] has joined #minecrafthelp
#455 [05:01] <urielsalis> plshelpme let me check it out
#456 [05:01] <GreatMCGamer> what is the player model alex skin name? like before steve where char.png
#457 [05:01] <Jasperfirecai2> o/
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#459 [05:01] <urielsalis> o/
#460 [05:01] * joe [joe@notlogged] has joined #minecrafthelp
#461 [05:01] <Iurka> nvidia don;t isnstaled
#462 [05:02] <GreyVulpine> Plshelpme - Download and install the catalyst software suite from: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
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#464 [05:02] <GreyVulpine> Plshelpme - Reboot when asked, then try minecraft
#465 [05:02] <GreyVulpine> Iurka - Got a dxdiag report?
#466 [05:02] <Jasperfirecai2> merry christmas everyone
#467 [05:02] <urielsalis> GreyVulpine dont ninja me D:
#468 [05:02] <GreyVulpine> Merry Christmas Jasperfirecai2
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#470 [05:02] <paige> hi was wonderng if anyone can help ijust downloaded minecraft but everytime i press ply it start 2 load then stops and goesback to theplay button
#471 [05:02] <urielsalis> paige, launcher log?
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#473 [05:03] <urielsalis> ??> paige paste
#474 [05:03] <VoxelHead> paige: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#476 [05:03] <paige> [09:57:56 INFO]: Minecraft Launcher 1.6.5 (through bootstrap 4) started on windows...
#477 [05:03] <urielsalis> paige use paste.ubuntu.com
#478 [05:03] <GreyVulpine> Again, please copy/paste it to http://paste.ubuntu.com and submit it there
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#480 [05:05] <bandions> https://gist.github.com/anonymous/feb912158bd11dc43ff3
#481 [05:05] * surpriseboy101 [surpriseboy101@notlogged] has joined #minecrafthelp
#482 [05:05] <urielsalis> bandions let me check it out
#483 [05:05] <bandions> MSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M IntCache: cache: 0, tcache: 0, allocated: 0, tallocated: 0 Launched Version: 1.8.1 LWJGL: 2.9.1 OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread. GL Caps: Using VBOs: No Is Modded: Probably not. Jar signature remains and client brand is untouched. Type: Client (map_client.txt) Resource Packs: [] Current Language: ~~ERROR~~ NullPointerException: null Prof
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#485 [05:05] <Iurka> what do i do
#486 [05:06] <paige> am trying im new so not sre what im doin
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#488 [05:06] <urielsalis> bandios use this link http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%207%20-%2064
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#490 [05:06] <urielsalis> paige what is your problem?
#491 [05:06] <bandions> Thanks
#492 [05:06] <urielsalis> Iurka what is your problem?
#493 [05:07] <urielsalis> no problem bandions
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#495 [05:07] <Iurka> what do i do
#496 [05:07] * beodeul726 [beodeul726@notlogged] has quit. (Client Quit)
#497 [05:07] <urielsalis> Iurka what error you get
#498 [05:07] <bandions> I have already tried but does not install the drive
#499 [05:07] <urielsalis> bandions please explain
#500 [05:08] <Iurka> why don't joined the game
#501 [05:08] <paige> i bought and downloaded the game for my dughter for xmas bu everytime i press play it sarts then kicks me bk 2 the play button
#502 [05:08] <urielsalis> paige launcher log?
#503 [05:08] <urielsalis> Iurka launcher log?
#504 [05:08] <Iurka> and
#505 [05:09] <urielsalis> ??> paige launcher/crash-log
#506 [05:09] <VoxelHead> paige: We need to see your crash log, which appears after a crash.
#507 [05:09] <VoxelHead> paige: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#508 [05:09] <urielsalis> ??> Iurka launcher/crash-log
#509 [05:09] <urielsalis> ??> Iurka launcher/crash-log
#510 [05:09] <VoxelHead> Iurka: We need to see your crash log, which appears after a crash.
#511 [05:09] <VoxelHead> Iurka: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
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#514 [05:11] <Iurka> id 0
#515 [05:12] <Jasperfirecai2> hey, this is not really something i NEED help with but maybe you can help
#516 [05:13] <Jasperfirecai2> some texture packs don ´t combine with others, or dont work at all. in fact, when i activate them they disable others, why?
#517 [05:13] <urielsalis> Hi Jasperfirecai2! What its your problem?
#518 [05:13] <urielsalis> Jasperfirecai2, probably they are replacing the same things
#519 [05:14] <urielsalis> jasperfirecai2, order them. The top will replace the bottom
#520 [05:14] <Jasperfirecai2> ooh, i get it yes
#521 [05:14] <Iurka> why can i only play demo
#522 [05:14] <urielsalis> Iurka username?
#523 [05:14] <Jasperfirecai2> it is modded but i understand
#524 [05:14] <urielsalis> We dont offer support for modded here
#525 [05:14] <Jasperfirecai2> 3 variants of copper not combining :P
#526 [05:14] <Jasperfirecai2> i know
#527 [05:14] <Iurka> Iurka
#528 [05:14] <Jasperfirecai2> but its just about the textures i was asking
#529 [05:15] <urielsalis> Iurka you have to buy the game
#530 [05:15] <Iurka> or iurie_cegolea2002@mail.ru
#531 [05:15] <paige> th ubuntu isnt giving me a link i can paste here
#532 [05:15] <Iurka> no
#533 [05:16] <urielsalis> paige, that will fill the chat, please wait till i give you another link
#534 [05:16] <urielsalis> ??> paige paste/all
#535 [05:16] <VoxelHead> paige: https://gist.github.com http://hastebin.com http://paste.ubuntu.com http://pastie.org http://www.pastebin.ca http://pastebin.mozilla.org http://0bin.net (http://pastebin.com if you really like obnoxious ads)
#536 [05:16] <urielsalis> Iurka, we cannot check if an account is associated to an email
#537 [05:16] <Iurka> i don't buy game
#538 [05:16] <urielsalis> you can do it yourself
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#540 [05:16] * AO5 [AO5@notlogged] has joined #minecrafthelp
#541 [05:16] <urielsalis> ??> Iurka account/retrive-name
#542 [05:17] <urielsalis> ??> Iurka account/retrieve-name
#543 [05:17] <VoxelHead> Iurka: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#544 [05:17] <Iurka> my photo?
#545 [05:17] <urielsalis> We cant use that
#546 [05:17] <urielsalis> You have to buy minecraft
#547 [05:17] <urielsalis> ??> Iurka lang/ru
#548 [05:18] <Iurka> i dont buy this game
#549 [05:18] <GreyVulpine> Iurka - Then there's nothing we can do for you
#550 [05:18] * paige [paige@notlogged] has quit. (Quit: Web client closed)
#551 [05:18] <lemming69> hi, using windows 7 with latest java update, when I try opening up minecraft, get unknown error, think issue is with compatability, can anyone help
#552 [05:18] <GreyVulpine> Iurka - If you wish to play minecraft, you'll need to purchase minecraft at http://www.minecraft.net -- Until you do, we cannot help you.
#553 [05:18] <Iurka> i send my forgot username
#554 [05:18] <urielsalis> lemming69 use the alternative launcher
#555 [05:19] <GreyVulpine> lemming69 - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the windows alternative download heading, download the minecraft.exe from there instead.
#556 [05:19] <GreyVulpine> Iurka - If you wish to play minecraft, you'll need to purchase minecraft at http://www.minecraft.net -- Until you do, we cannot help you.
#557 [05:20] * MattOfflineMc is now known as MattMc
#558 [05:20] <AO5> Hi GreyVulpine many thanks for sorting my minecraft problem, it worked :-) I did notice card was saying vga only but when I connected for auto driver update it just said latest driver loaded. Thanks again!!!
#559 [05:20] <urielsalis> Iurka Вы должны купить Minecraft, мы не можем помочь вам, если вы не
#560 [05:20] <GreyVulpine> AO5 - Awesome. Glad we could help
#561 [05:21] <AO5> Seasons greetings bye all..............
#562 [05:21] <Jasperfirecai2> lemming69, can you send the log
#563 [05:21] <GreyVulpine> Happy holidays.
#564 [05:21] * GreyVulpine waves
#564 [05:21] <Jasperfirecai2> ??> lemming69 paste
#565 [05:21] <VoxelHead> lemming69: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#566 [05:22] <urielsalis> Jasperfirecai lemming69 error is a known bug with the native launcher
#567 [05:22] <Jasperfirecai2> ah
#568 [05:22] <Jasperfirecai2> ok
#569 [05:22] <urielsalis> ??> lemming69 dl/client
#570 [05:22] <VoxelHead> lemming69: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#571 [05:22] <VoxelHead> lemming69: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#572 [05:22] <Jasperfirecai2> sorry i missed that message urielsalis
#573 [05:22] <Jasperfirecai2> sorry i missed that message urielsalis
#574 [05:22] * AO5 [AO5@notlogged] has left #minecrafthelp
#575 [05:23] <Iurka> win_8 win_vista win7_64
#576 [05:24] <urielsalis> We cannot help you until you bought minecraft
#577 [05:24] <Iurka> its dispay driver
#578 [05:24] <GreyVulpine> !kb Iurka
#579 [05:24] * GreyBot kicked Iurka from #minecrafthelp (Reason: urka :<Kicks:1360>)
#580 [05:24] <lemming69> thank you, will try it,
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#583 [05:26] <lemming69> Thank you all, Got it working. have a great Christmas
#584 [05:26] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#585 [05:26] <GreyVulpine> To you as well.
#586 [05:26] * lemming69 [lemming69@notlogged] has quit. (Quit: Web client closed)
#587 [05:26] <urielsalis> lemming69 no problem. Have a great chritsmas you as weel
#588 [05:26] * Plshelpme [Plshelpme@notlogged] has quit. (Ping timeout: 186 seconds)
#589 [05:28] <urielsalis> hi bugboy
#590 [05:29] <Bugboy1028> hi urielsalis
#591 [05:29] <urielsalis> 7:29 AM so hardcore :P
#592 [05:29] * FletchTech90 [FletchTech90@notlogged] has joined #minecrafthelp
#593 [05:30] <Bugboy1028> because of Minecraft as gift
#594 [05:30] <urielsalis> ?
#595 [05:31] * Magali [Magali@notlogged] has joined #minecrafthelp
#596 [05:32] * Magali [Magali@notlogged] has quit. (Client Quit)
#597 [05:32] * Magali [Magali@notlogged] has joined #minecrafthelp
#598 [05:33] <urielsalis> Hi Magali! What its your problem?
#599 [05:33] * Magali [Magali@notlogged] has quit. (Client Quit)
#600 [05:36] * lilgamernewsie [lilgamernewsie@notlogged] has joined #minecrafthelp
#601 [05:37] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 189 seconds)
#602 [05:38] <lilgamernewsie> minecraft will not open. Once we click on the shortcut to our downloaded version, it says "unknown error"
#603 [05:39] <urielsalis> lilgamernewsie use the alternative launcher
#604 [05:39] * Bugboy1028 pokes urielsalis
#604 [05:39] <urielsalis> ??> lilgamenewsie dl/client
#605 [05:39] <VoxelHead> lilgamenewsie: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#606 [05:39] <VoxelHead> lilgamenewsie: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#607 [05:39] * Delax|Away [Delax|Away@notlogged] has joined #minecrafthelp
#608 [05:39] * muffins [muffins@notlogged] has joined #minecrafthelp
#609 [05:39] * Delax|Away is now known as Delaxarnyazer
#610 [05:40] <muffins> hi guys i need some help
#611 [05:40] <urielsalis> Hi muffins! What its your problem?
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#613 [05:40] * marios_ [marios_@notlogged] has joined #minecrafthelp
#614 [05:41] <lilgamernewsie> It still doesnt work....
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#616 [05:41] * player [player@notlogged] has joined #minecrafthelp
#617 [05:41] <muffins> okay so i have many mods on my mac that i use together and my little brother got an older version of a mac as well . for some reason his mac is only letting us use 1 mod at a time .
#618 [05:41] <urielsalis> lilgamernewsie crash report?
#619 [05:41] * player [player@notlogged] has quit. (Client Quit)
#620 [05:41] <Bugboy1028> ??> muffins mods
#621 [05:41] <urielsalis> muffins We dont offer support for modded minecraft
#622 [05:41] <VoxelHead> muffins: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#623 [05:41] <VoxelHead> muffins: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#624 [05:41] <lilgamernewsie> i think so.
#625 [05:42] <asen2601> Hi, when I lounch the game, it sais Downloading... ANd that's it.
#626 [05:42] <asen2601> Where is the problem?
#627 [05:42] <urielsalis> asen2601 username?
#628 [05:42] * justwining [justwining@notlogged] has quit. (Quit: Web client closed)
#629 [05:43] * emanuil [emanuil@notlogged] has joined #minecrafthelp
#630 [05:43] <asen2601> Yes.+
#631 [05:43] <urielsalis> asen2601 can you give us your username?
#632 [05:43] * emanuil [emanuil@notlogged] has quit. (Client Quit)
#633 [05:43] <Bugboy1028> answer is yes, asen2601
#634 [05:43] <Bugboy1028> I meant
#635 [05:43] <lilgamernewsie> It says Fix the error and restart. I dont know what the error is
#636 [05:43] <Bugboy1028> urielsalis: his username is asen2601
#637 [05:43] <asen2601> Yes
#638 [05:44] <Bugboy1028> .mcu asen2601
#639 [05:44] <ExtremeBot> QUERY: 'asen2601' | STATUS: http://bit.ly/13GjyPK | PAID: Internal Error | API Connection failed: Internal Error
#640 [05:44] <asen2601> What should I do?
#641 [05:44] <urielsalis> .mcstatus
#642 [05:44] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#643 [05:44] <urielsalis> asen2601, Use the alternative launcher
#644 [05:44] <Bugboy1028> WAIT
#645 [05:44] <urielsalis> ??> asen2601 dl/client
#646 [05:44] <VoxelHead> asen2601: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#647 [05:44] * Bugboy1028 [Bugboy1028@notlogged] has quit. (Remote host closed the connection)
#648 [05:44] * muffins [muffins@notlogged] has quit. (Ping timeout: 186 seconds)
#649 [05:44] <VoxelHead> asen2601: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#650 [05:45] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#651 [05:45] <asen2601> I do not know how to use alternative login
#652 [05:46] <lilgamernewsie> What is Mojang's phone number?
#653 [05:46] * Bugboy1028 [Bugboy1028@notlogged] has quit. (Remote host closed the connection)
#654 [05:46] <Jasperfirecai2> 912
#655 [05:46] <Jasperfirecai2> :P
#656 [05:46] <urielsalis> ??> lilgamernewsie mojang/email
#657 [05:46] <VoxelHead> lilgamernewsie: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#658 [05:46] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#659 [05:46] <VoxelHead> lilgamernewsie: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#660 [05:47] <urielsalis> asen2601 you only have to download it
#661 [05:47] <urielsalis> asen2601 and have java installed
#662 [05:47] <asen2601> To download what?
#663 [05:47] <urielsalis> ??> asen2601 dl/client
#664 [05:47] <VoxelHead> asen2601: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#665 [05:47] <VoxelHead> asen2601: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#666 [05:48] <urielsalis> .m asen2601
#667 [05:48] <PangeaBot> [asen2601/68e7ebe4-a72f-45cb-8829-3c71426001c8]: PAID: 03true | MIGRATED: 03true | SKIN: http://textures.minecraft.net/texture/e48cdbbda56e3cd618149f7b0228d394b24b13e57baa8928dd688a1ec12aac
#668 [05:48] <asen2601> I have Java
#669 [05:48] <urielsalis> then download the launcher and it should work
#670 [05:48] <Bugboy1028> oh NOW YOU WORKED, PangeaBot
#671 [05:49] <asen2601> How to find the alternative louncher?
#672 [05:49] <urielsalis> ??> asen2601 dl/client
#673 [05:49] <VoxelHead> asen2601: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#674 [05:49] <VoxelHead> asen2601: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#675 [05:51] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#676 [05:51] <asen2601> I am on windows
#677 [05:51] <Bugboy1028> then click on window
#678 [05:51] <asen2601> The game was OK til yesterday.
#679 [05:51] <urielsalis> asen2601 you changed something?
#680 [05:52] <asen2601> Did not change anything
#681 [05:52] * PeProx [PeProx@notlogged] has joined #minecrafthelp
#682 [05:52] <urielsalis> ??> asen2601 win/dxdiag/bat
#683 [05:52] <VoxelHead> asen2601: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.
#684 [05:52] <VoxelHead> asen2601: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#685 [05:52] <VoxelHead> asen2601: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#686 [05:52] * PeProx [PeProx@notlogged] has left #minecrafthelp
#687 [05:55] <asen2601> It seems toocomplicate for me.Thank you!
#688 [05:55] <asen2601> Bye!
#689 [05:55] * asen2601 [asen2601@notlogged] has quit. (Quit: Web client closed)
#690 [05:55] <Bugboy1028> ...
#691 [05:57] * lilgamernewsie [lilgamernewsie@notlogged] has quit. (Quit: Web client closed)
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#693 [06:02] <urielsalis> GreyVulpine are you on?
#694 [06:03] <GreyVulpine> Hmm?
#695 [06:07] * osus [osus@notlogged] has joined #minecrafthelp
#696 [06:07] <osus> german?
#697 [06:08] <urielsalis> nope, only english
#698 [06:08] <osus> hmm ok mom
#699 [06:09] <osus> minecraft is not showing the world can not be charged why
#700 [06:09] <urielsalis> ?
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#702 [06:09] * backhoe96 [backhoe96@notlogged] has quit. (Client Quit)
#703 [06:09] * Jasperfirecai2 [Jasperfirecai2@notlogged] has quit. (Read error: Connection reset by peer)
#704 [06:10] * Jomberman [Jomberman@notlogged] has joined #minecrafthelp
#705 [06:10] <Jomberman> does minecraft work on 64 bit java 8?
#706 [06:10] <GreyVulpine> It does
#707 [06:10] <Jomberman> hmm
#708 [06:10] <urielsalis> jomberman and it does better
#709 [06:10] * coseboss [coseboss@notlogged] has joined #minecrafthelp
#710 [06:11] <Jomberman> on vista my 1.7.1 woked just fine and now on win8.1 it gives a weird error
#711 [06:11] <urielsalis> Jomberman dxdiag?
#712 [06:11] <Jomberman> i literally have no idea how i can dxdiag on 8.1
#713 [06:11] <coseboss> no
#714 [06:12] <urielsalis> ??> Jomberman win/dxdiag/bat
#715 [06:12] <VoxelHead> Jomberman: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.
#716 [06:12] <VoxelHead> Jomberman: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#717 [06:12] <GreyVulpine> coseboss - Can we help you?
#718 [06:12] <osus> My son got a tablet for Christmas has minecraft pocket bought as app and there is said world can not be opened slowly please make English the 'm not good
#719 [06:12] <urielsalis> osus, free space?
#720 [06:13] <coseboss> yes
#721 [06:13] <urielsalis> Hi coseboss! What its your problem?
#722 [06:13] <coseboss> the pixel
#723 [06:13] <urielsalis> coseboss we need a dxdiag
#724 [06:14] <Jomberman> uriel isnt dxdiag automaticly on windows?
#725 [06:14] <Jomberman> at least i found it
#726 [06:14] <coseboss> no
#727 [06:14] <Jomberman> uh
#728 [06:14] <urielsalis> yes iy is Jomberman
#729 [06:14] * evianmd [evianmd@notlogged] has joined #minecrafthelp
#730 [06:14] <osus> when I open the app is because I play click I can choose between new edit ect up . I 'm new to it shows my world and then I 'm going to create world and then he says my world can't be opened
#731 [06:14] <urielsalis> My link is a bat that does it automatically
#732 [06:15] <urielsalis> ??> osus scold/patience
#733 [06:15] <VoxelHead> osus: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#734 [06:15] * wkbnkagsk [wkbnkagsk@notlogged] has joined #minecrafthelp
#735 [06:15] <VoxelHead> osus: In short, your supplications will be answered, in the order in which they are received.
#736 [06:15] * Jasperfirecai2 [Jasperfirecai2@notlogged] has joined #minecrafthelp
#737 [06:15] <urielsalis> osus, I alredy asked you how much free space you have
#738 [06:15] * wkbnkagsk [wkbnkagsk@notlogged] has quit. (Client Quit)
#739 [06:16] * coseboss [coseboss@notlogged] has quit. (Quit: Web client closed)
#740 [06:16] <Jomberman> i did my dxdiag
#741 [06:16] <urielsalis> ??> Jomberman paste
#742 [06:16] <VoxelHead> Jomberman: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#743 [06:16] * RedDragon6941 [RedDragon6941@notlogged] has joined #minecrafthelp
#744 [06:16] <evianmd> My minecraft won't work and i followed all the directions
#745 [06:16] * alesiopaloka [alesiopaloka@notlogged] has joined #minecrafthelp
#746 [06:16] <urielsalis> evianmd what error it gives?
#747 [06:16] <Jomberman> uriel do i do "save all information" on dxdiag?
#748 [06:16] <evianmd> urielsalis a crash report
#749 [06:16] * JustinCraftHD [JustinCraftHD@notlogged] has joined #minecrafthelp
#750 [06:16] <urielsalis> yes evianmd
#751 [06:17] <urielsalis> Jomberman yes
#752 [06:17] * JustinCraftHD [JustinCraftHD@notlogged] has quit. (Client Quit)
#753 [06:17] * alesiopaloka [alesiopaloka@notlogged] has quit. (Client Quit)
#754 [06:18] <evianmd> urielsalis "pixel format not accelerated"
#755 [06:18] <RedDragon6941> Hi can anyone help me It keeps telling me to update drivers, I have done that and it still dont work? any ideas
#756 [06:18] <urielsalis> evianmd We need an dxdiag
#757 [06:18] <GreyVulpine> evianmd - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#758 [06:18] <GreyVulpine> RedDragon6941 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#759 [06:18] <urielsalis> ninja!
#760 [06:18] <Jomberman> golly is this a long text
#761 [06:18] <evianmd> urielsalis will i post the link here?
#762 [06:18] <urielsalis> Paste it to paste.ubuntu.com
#763 [06:19] <osus> moment
#764 [06:19] <GreyVulpine> Please post the link here
#765 [06:19] <Jomberman> http://paste.ubuntu.com/9616697/
#766 [06:19] <evianmd> https://gist.github.com/anonymous/c5c5568aa205f8db3a9b/download#
#767 [06:19] <urielsalis> Jomberman let me look at it
#768 [06:19] <urielsalis> Jomberman, There is no drivers for your graphic card for Windows 8.1, Downgrade to Windows 7 or upgrade your pc
#769 [06:19] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#770 [06:20] <GreyVulpine> evianmd - Download and install: http://www.nvidia.com/download/driverResults.aspx/77223/en-us
#771 [06:20] <Jomberman> uhum
#772 [06:20] <GreyVulpine> urielsalis - Um, what?
#773 [06:20] <urielsalis> There is no updated drivers for his graphic card
#774 [06:20] <Jomberman> i think that a ready made laptop would have these things sorted out
#775 [06:20] <GreyVulpine> urielsalis - Uh, yes there are
#776 [06:21] <GreyVulpine> Intel HD graphics?
#777 [06:21] <urielsalis> yrd
#778 [06:21] <Jomberman> geforce gt 840m
#779 [06:21] <GreyVulpine> There are.
#780 [06:21] <urielsalis> Windows 8.1
#781 [06:21] * peatscraft [peatscraft@notlogged] has joined #minecrafthelp
#782 [06:21] <GreyVulpine> Jomberman - https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24348&lang=eng&ProdId=3718
#783 [06:21] <evianmd> greyvulpine i'll try that now, thanks
#784 [06:21] <Jomberman> whats that greyvulpin?
#785 [06:21] <GreyVulpine> urielsalis - All the Intel HD chipset line of graphics chipsets have 8.1 drivers
#786 [06:22] <urielsalis> JomberMan http://www.nvidia.com/download/driverResults.aspx/80915/en-us
#787 [06:22] <GreyVulpine> Jomberman - Newer video drivers
#788 [06:22] <GreyVulpine> urielsalis - Hold on a sec, I think you're getting dxdiags mixed up here
#789 [06:22] * peatscraft [peatscraft@notlogged] has quit. (Client Quit)
#790 [06:22] <GreyVulpine> <evianmd> https://gist.github.com/anonymous/c5c5568aa205f8db3a9b/download#
#791 [06:22] <Jomberman> wouldnt nvidias geforce experience automatically do driver updates?
#792 [06:22] <GreyVulpine> evianmd has an nvidia card
#793 [06:22] <GreyVulpine> Jomberman - Depends, I have it set so it doesn't
#794 [06:22] * urielsalis clears chat and starts again
#794 [06:22] <Jomberman> i have an nvidia too..
#795 [06:23] <GreyVulpine> <Jomberman> http://paste.ubuntu.com/9616697/
#796 [06:23] <urielsalis> Card name: NVIDIA GeForce 840M
#797 [06:23] <Jomberman> ^
#798 [06:23] <GreyVulpine> Unless set otherwise, java will use the intel video chipset
#799 [06:23] <Jomberman> forreal >.>
#800 [06:23] <Jomberman> so thats why minecraft has been running at such low fps
#801 [06:24] <GreyVulpine> Yes. Optimus, the dual graphics card solution, will generally treat java apps as a low-powered, integrated chipset for power savings
#802 [06:24] <GreyVulpine> Minecraft, unfortunately, will run just happily on Intel HD graphics, not knowing otherwise
#803 [06:24] <Jomberman> should i be running java with my gt 840?
#804 [06:24] <GreyVulpine> It would run minecraft better, yes
#805 [06:24] <Jomberman> i get really unstable fps compared to my old pc
#806 [06:24] <GreyVulpine> That would be due to java running with Intel HD graphics
#807 [06:25] <Jomberman> should i change it?
#808 [06:25] <GreyVulpine> Yes. You can do so through the Optimus Control panel
#809 [06:25] <osus> available memory I 'm still on the tablet 509 mb urielsalis
#810 [06:25] <Jomberman> optimus control panel?
#811 [06:25] <GreyVulpine> Jomberman - Or whatever Nvidia's calling it nowadays.
#812 [06:25] <GreyVulpine> Jomberman - Used to be a seperate control panel to set what app is using what video card
#813 [06:26] <Jomberman> should i find it somewhere on my computer?
#814 [06:26] * Jasperfirecai2 [Jasperfirecai2@notlogged] has quit. (Ping timeout: 186 seconds)
#815 [06:27] <GreyVulpine> Right click on your desktop, see what pops up?
#816 [06:28] <evianmd> thank you it's working now!
#817 [06:28] <urielsalis> osus, Can you create new worlds?
#818 [06:28] <Jomberman> lol i see nvidia control panel
#819 [06:28] * osus [osus@notlogged] has quit. (Ping timeout: 186 seconds)
#820 [06:28] <GreyVulpine> Jomberman - Then look through nvidia's control panel
#821 [06:28] * evianmd [evianmd@notlogged] has quit. (Quit: Web client closed)
#822 [06:29] <GreyVulpine> Jomberman - Perhaps: http://acer.custhelp.com/app/answers/detail/a_id/32163/~/how-to-change-nvidia-optimus-graphics-settings
#823 [06:29] <GreyVulpine> Or http://www.dell.com/support/article/us/en/19/SLN133709/EN
#824 [06:30] <urielsalis> 50 % of an IT daily day are spent on google
#825 [06:30] * GreyVulpine nudges that % up a few... dozen points
#825 [06:31] * urielsalis had it originally at 80 but thinked it was too much
#825 [06:31] * james [james@notlogged] has joined #minecrafthelp
#826 [06:31] <Jomberman> vulpine theres high performance nvidia graphics and nvidia graphics and integrated graphics
#827 [06:31] <Jomberman> do i choose high performance?
#828 [06:31] <GreyVulpine> You want to set Java to High Performanace
#829 [06:31] <GreyVulpine> s/Performanace/Performance
#830 [06:31] <ExtremeBot> GreyVulpine meant to say: You want to set Java to High Performance
#831 [06:31] <Jomberman> cant find java there
#832 [06:32] <GreyVulpine> Jomberman - Then add it yourself
#833 [06:32] * james [james@notlogged] has quit. (Client Quit)
#834 [06:33] <Jomberman> ok i changed java now it was indeed on integrated
#835 [06:33] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Gone to bite a cheeky wee sparrows arse!)
#836 [06:34] <Jomberman> way better
#837 [06:34] <GreyVulpine> Wonderful.
#838 [06:34] <Jomberman> how much ram should i give minecraft?
#839 [06:35] <GreyVulpine> Leave it at default. You only need to increase it should you add HD resource packs or mods
#840 [06:35] <Jomberman> ah
#841 [06:37] <Jomberman> now to the problem with launching http://pastebin.com/Musm11S3
#842 [06:37] <Jomberman> thats log
#843 [06:37] <urielsalis> Jomberman we dont support modded minecraft here
#844 [06:37] <GreyVulpine> Yeah, forge issue. Good luck. Not something we deal with
#845 [06:37] <GreyVulpine> Oh, wait, simple answer. Java 8 and Forge don't like each other
#846 [06:38] <GreyVulpine> If you want to use Forge, you'll need to use Java 7 instead
#847 [06:38] <urielsalis> Forge + java 1.8 = Forge goes mad and quits
#848 [06:38] <Jomberman> oh ok that expalin why i get this issue on my new computer then
#849 [06:39] <Jomberman> i should have a java 8 and 7 or only one ofthem?
#850 [06:39] <GreyVulpine> You can use both. Just when you want to run forge, you'll need to set minecraft to use 7 instead
#851 [06:39] <Jomberman> ok
#852 [06:40] <urielsalis> Or you could install java 7 and use the old launcher for forge, and use the native launcher for normal minecraft
#853 [06:40] <GreyVulpine> Or Jomberman could just simply have 2 profiles, one with the profile's java executable path to 7 for forge, and 8 for vanilla.
#854 [06:41] * urielsalis likes overcomplicating it
#854 [06:41] <GreyVulpine> Indeed
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#861 [06:51] * Dylan_DMS [Dylan_DMS@notlogged] has joined #minecrafthelp
#862 [06:51] <urielsalis> Hi Dylan_DMS! What its your problem?
#863 [06:54] * sapphire [sapphire@notlogged] has joined #minecrafthelp
#864 [06:54] * FelsenxDD [FelsenxDD@notlogged] has joined #minecrafthelp
#865 [06:55] <FelsenxDD> Hey, is someone able to help me with my minecraft setup ?
#866 [06:55] <urielsalis> FelsenxDD What error you get?
#867 [06:56] <FelsenxDD> It stops and I get this error: FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:95) at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381)
#868 [06:56] <Dylan_DMS> I need help with my minecraft when i press play it comes up "we're sorry, but it seems there was a error while trying to render aspects of the game.To solve this error, it is recommended that you update your graphics drivers.if you are unsure of how to update your drivers, please click "Fix the problem" for more imformation
#869 [06:56] <urielsalis> Dylan_DMS dxdiag?
#870 [06:56] <urielsalis> FelsenxDD can you paste it on paste.ubuntu.com?
#871 [06:56] <Dylan_DMS> yes but i try it but it says it again and again
#872 [06:56] <urielsalis> ??> FelsenxDD paste
#873 [06:57] <VoxelHead> FelsenxDD: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#874 [06:57] <sapphire> just downloaded minecraft but it says that I have to update graphics drivers - I have tried the help but once I go to intel it does not give any drivers to install or update - it is just blank, i have installed java
#875 [06:57] <urielsalis> sapphire dxdiag?
#876 [06:57] <sapphire> yes I did go to dxdiag
#877 [06:57] <FelsenxDD> here: http://paste.ubuntu.com/9616920/
#878 [06:57] <Dylan_DMS> but it dosent work
#879 [06:57] <urielsalis> paste it using paste.ubuntu.com
#880 [06:57] <urielsalis> FelsenxDD let me check it out
#881 [06:57] <FelsenxDD> thanks
#882 [06:58] * gamingjoystick [gamingjoystick@notlogged] has joined #minecrafthelp
#883 [06:58] <urielsalis> ??> Dylan_DMS win/dxdiag/bat
#884 [06:58] <VoxelHead> Dylan_DMS: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.
#885 [06:58] <VoxelHead> Dylan_DMS: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#886 [06:58] <Dylan_DMS> ok im running it
#887 [06:58] <urielsalis> FelsenxDD did you block java from accessing the internet?
#888 [06:59] <Dylan_DMS> how?
#889 [06:59] <FelsenxDD> Well, i don't think so, but i have a look
#890 [06:59] <urielsalis> Dylan_DMS only messages that says your username are for you
#891 [06:59] <urielsalis> FelsenxDD ol
#892 [06:59] <Dylan_DMS> ok sorry
#893 [06:59] * gamingjoystick [gamingjoystick@notlogged] has quit. (Client Quit)
#894 [06:59] <urielsalis> s/ol/ok
#895 [06:59] <ExtremeBot> urielsalis meant to say: FelsenxDD ok
#896 [07:00] <webrosc|gone> urielsalis, felson could do a netsh winsock reset
#897 [07:00] <sapphire> does the ubuntu apply for me too
#898 [07:00] <FelsenxDD> webrosc, how can i do one ?
#899 [07:01] <urielsalis> sapphire yes
#900 [07:01] <urielsalis> for the dxdiag
#901 [07:01] * ana [ana@notlogged] has joined #minecrafthelp
#902 [07:02] <webrosc|gone> FelsenxDD, do you know how to open a cmd windows?
#903 [07:02] <FelsenxDD> yes
#904 [07:02] <webrosc|gone> open one, and in it type netsh winsock reset
#905 [07:02] <sapphire> sorry a bit confused what do I do with this ubuntu
#906 [07:02] <webrosc|gone> then hit enter
#907 [07:03] <urielsalis> sapphire, you should paste your dxdiag
#908 [07:03] <Dylan_DMS> now will i do?
#909 [07:03] <sapphire> to where
#910 [07:03] <urielsalis> paste.ubuntu.com
#911 [07:03] <Dylan_DMS> i done what VoxelHead said
#912 [07:03] <urielsalis> VoxelHead is a bot
#913 [07:03] <FelsenxDD> It said i've to restart my pc
#914 [07:04] <Dylan_DMS> well i did what he said
#915 [07:04] <urielsalis> Dylan_DMS Can you give us the link?
#916 [07:04] <webrosc|gone> FelsenxDD, then restart it, and try minecraft when its done
#917 [07:04] <FelsenxDD> k thank you very much ;)
#918 [07:04] <Dylan_DMS> its in the chat
#919 [07:04] * webrosc|gone vanishes again to go have annoying meal with family
#919 [07:04] * Cyrus is now known as Cyrus|Sleep
#920 [07:04] <Dylan_DMS> urielsalis
#921 [07:04] <urielsalis> Dylan_DMS The link to your dxdiag
#922 [07:04] <Dylan_DMS> ?
#923 [07:04] <FelsenxDD> Have a nice christmas time :D
#924 [07:04] * urielsalis is alone D:
#924 [07:04] * FelsenxDD [FelsenxDD@notlogged] has quit. (Quit: Web client closed)
#925 [07:05] <urielsalis> Dylan_DMS You runned the bat?
#926 [07:05] * ana_ [ana_@notlogged] has joined #minecrafthelp
#927 [07:05] <urielsalis> Hi ana_ What is your problem?
#928 [07:05] * wilks1 [wilks1@notlogged] has joined #minecrafthelp
#929 [07:05] <sapphire> it say the page is not available
#930 [07:05] <Dylan_DMS> i done exacly what VoxelHead told me to do
#931 [07:05] <urielsalis> ??> sapphire paste/all
#932 [07:05] <VoxelHead> sapphire: https://gist.github.com http://hastebin.com http://paste.ubuntu.com http://pastie.org http://www.pastebin.ca http://pastebin.mozilla.org http://0bin.net (http://pastebin.com if you really like obnoxious ads)
#933 [07:06] <urielsalis> ??> bot
#934 [07:06] <urielsalis> ??> Dylan_DMS bot
#935 [07:06] <VoxelHead> Dylan_DMS: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#936 [07:06] * ana_ [ana_@notlogged] has quit. (Client Quit)
#937 [07:06] <urielsalis> Dylan_DMS, a textfile opened?
#938 [07:06] * wilks1 [wilks1@notlogged] has quit. (Client Quit)
#939 [07:06] <Dylan_DMS> yes
#940 [07:06] * MapleDX [MapleDX@notlogged] has joined #minecrafthelp
#941 [07:06] <urielsalis> Dylan_DMS Select all the text, and copy/paste it to paste.ubuntu.com
#942 [07:07] * Jpnock [Jpnock@notlogged] has joined #minecrafthelp
#943 [07:07] <urielsalis> Dylan_DMS Then give us the link
#944 [07:07] * MapleDX [MapleDX@notlogged] has quit. (Client Quit)
#945 [07:07] <Dylan_DMS> id did that
#946 [07:07] <urielsalis> Dylan_DMS Then give us the URL of your dxdiag
#947 [07:08] <Dylan_DMS> System Information ------------------ Time of this report: 12/25/2014, 11:58:27 Machine name: T-PC Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 755 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A22 Proce
#948 [07:08] <urielsalis> no
#949 [07:08] <urielsalis> Dylan_DMS use paste.ubuntu.com or you will get kicked by voxelhead
#950 [07:09] * WITEG0 [WITEG0@notlogged] has joined #minecrafthelp
#951 [07:09] <sapphire> so do i go to dxdiag and from there paste.ubuntu.com - sorry really need help
#952 [07:09] <urielsalis> yes sapphire
#953 [07:10] <urielsalis> copy the contents of dxdiag to paste.ubuntu.com
#954 [07:10] <urielsalis> Dylan_DMS I need your dell service tag
#955 [07:10] * lee_ [lee_@notlogged] has joined #minecrafthelp
#956 [07:10] <urielsalis> ??> Dylan_DMS oem/dell/service-tag
#957 [07:10] <VoxelHead> Dylan_DMS: You can find your Service Tag here: http://www.dell.com/support/contents/us/en/19/category/Product-Support/Self-support-Knowledgebase/locate-service-tag
#958 [07:11] <urielsalis> sapphire and give us the link :)
#959 [07:11] <lee_> i need to instal new graffix drivers
#960 [07:11] <urielsalis> lee_ dxdiag?
#961 [07:11] * Dylan_DMS [Dylan_DMS@notlogged] has quit. (Ping timeout: 186 seconds)
#962 [07:11] <urielsalis> Bye Dylan_DMS ...
#963 [07:12] <lee_> did dxdiag and said no problems
#964 [07:12] <sapphire> when I go to dxdiag, it shows directXdiagnostic tool page?
#965 [07:12] <urielsalis> lee_ We need to see it
#966 [07:12] <urielsalis> sapphire wait a sec
#967 [07:12] <urielsalis> ??> sapphire win/dxdiag/bat
#968 [07:12] <VoxelHead> sapphire: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.
#969 [07:12] <VoxelHead> sapphire: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#970 [07:12] <urielsalis> sapphire do what VoxelHead sais
#971 [07:12] <urielsalis> s/sais/said
#972 [07:12] <ExtremeBot> urielsalis meant to say: sapphire do what VoxelHead said
#973 [07:13] <WITEG0> Hello, Can't use MINECRAFT I've just bought for graphic issues
#974 [07:13] <WITEG0> https://gist.github.com/anonymous/9dd9e05a88da5722b2df
#975 [07:13] <urielsalis> WITEGO let me see
#976 [07:13] <lee_> thanks will try
#977 [07:13] <urielsalis> paste it here using paste.ubuntu.com lee_
#978 [07:15] <sapphire> i have to go on to another computer to downlkoad and paste i will be back
#979 [07:16] <urielsalis> sapphire dont
#980 [07:16] <urielsalis> sapphire we need to know the information about the computer you are using right now
#981 [07:16] * FelsenxDD [FelsenxDD@notlogged] has joined #minecrafthelp
#982 [07:16] <urielsalis> WITEG0 use this link http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032 download both files
#983 [07:16] <FelsenxDD> Hey, I'm back. it doesn't work :(
#984 [07:16] <urielsalis> Hi FelsenxDD! What its your problem?
#985 [07:17] <FelsenxDD> That one: http://paste.ubuntu.com/9616920/
#986 [07:17] <WITEG0> ok I try
#987 [07:18] <urielsalis> FelsenxDD netsh winsock reset <- do that
#988 [07:18] <FelsenxDD> I did it
#989 [07:18] <FelsenxDD> it doesnt work
#990 [07:18] <urielsalis> ??> FelsenxDD tools/hjt
#991 [07:18] <VoxelHead> FelsenxDD: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#992 [07:18] <VoxelHead> FelsenxDD: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#993 [07:19] <FelsenxDD> Ok i try Hijackthis
#994 [07:20] <urielsalis> lee_?
#995 [07:21] * sapphire_ [sapphire_@notlogged] has joined #minecrafthelp
#996 [07:21] <urielsalis> Hi sapphire_ I told you we need the dxdiag done on the computer that has issues with minecraft
#997 [07:21] <urielsalis> Hi sapphire_ not other computer
#998 [07:21] * iceman11a [iceman11a@notlogged] has joined #minecrafthelp
#999 [07:22] * Aspire [Aspire@notlogged] has joined #minecrafthelp
#1000 [07:22] <sapphire_> okay, im back pls can u help - having problems launching
#1001 [07:22] <urielsalis> sapphire_ I need you dxdiag...
#1002 [07:22] <sapphire_> so i have the xdiag page up now
#1003 [07:22] <urielsalis> sapphire_ Can you get your parents?
#1004 [07:22] <Aspire> https://gist.github.com/anonymous/b3a137c8015fc220e677I am the parent
#1005 [07:22] <sapphire_> i am the parent!
#1006 [07:23] <urielsalis> ok Aspite, sapphire_
#1007 [07:23] <Aspire> Sorry, I am the parent
#1008 [07:23] <urielsalis> Aspire, There is no drivers for your graphic card for Windows 8.1, Downgrade to Windows 7 or upgrade your pc
#1009 [07:23] <Aspire> Getting the Pixel format not accelerated error message and seems to be no driver upgrade
#1010 [07:24] <urielsalis> Aspire you should downgrade to Windows 7 or buy a new pc
#1011 [07:24] <Aspire> Oops, sorry. Typing while you are typing.
#1012 [07:24] <sapphire_> do i save information to the ubuntu
#1013 [07:24] <WITEG0> still downloading...
#1014 [07:24] <urielsalis> Aspire, webchat doesnt scroll down automatically no problem
#1015 [07:24] <urielsalis> WITEG0 ok
#1016 [07:24] <Aspire> ok
#1017 [07:24] <FelsenxDD> urielsalis, i did it with hjt: http://paste.ubuntu.com/9617022/
#1018 [07:25] <urielsalis> let me check it FelsenxDD
#1019 [07:25] * Aspire [Aspire@notlogged] has quit. (Client Quit)
#1020 [07:25] <sapphire_> still not sure what to o
#1021 [07:26] <urielsalis> sapphire i need your dxdiag
#1022 [07:26] <sapphire_> how do i give it to you
#1023 [07:26] <urielsalis> paste.ubuntu.com
#1024 [07:27] <urielsalis> FelsenxDD Uninstall Cyberlink and Hotspot Shield, disable Kaspersky
#1025 [07:27] <FelsenxDD> ok
#1026 [07:27] <urielsalis> FelsenxDD And hamachi
#1027 [07:27] <FelsenxDD> yes ill do it
#1028 [07:27] <urielsalis> FelsenxDD And probably Overwolf game overlay its intefirieng
#1029 [07:27] <urielsalis> s/ interfirieng/ interfiering
#1030 [07:29] <urielsalis> sapphire_ Can you give me your minecraft username?
#1031 [07:29] * ALDO12 [ALDO12@notlogged] has joined #minecrafthelp
#1032 [07:29] <urielsalis> Hi ALDO12! What its your problem?
#1033 [07:29] <sapphire_> http://paste.ubuntu.com/9617030/
#1034 [07:29] * ALDO12 [ALDO12@notlogged] has quit. (Client Quit)
#1035 [07:29] <sapphire_> hope this is correct
#1036 [07:29] <urielsalis> sapphire_ let me check it out
#1037 [07:29] <sapphire_> thanks
#1038 [07:30] <urielsalis> sapphire_ update your drivers using this link https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22167&lang=eng&ProdId=2991
#1039 [07:30] * xX_GamerVinc_Xx [xX_GamerVinc_Xx@notlogged] has joined #minecrafthelp
#1040 [07:30] <urielsalis> Hi xX_GamerVinc_Xx! What its your problem?
#1041 [07:31] * xX_GamerVinc_Xx [xX_GamerVinc_Xx@notlogged] has quit. (Client Quit)
#1042 [07:31] <WITEG0> 1st one has been doawnloded and is being installed
#1043 [07:31] * Alison [Alison@notlogged] has joined #minecrafthelp
#1044 [07:31] * WanyAlter [WanyAlter@notlogged] has joined #minecrafthelp
#1045 [07:31] <urielsalis> WITEG0 ok, dont forget to restart after the two finished
#1046 [07:32] * WanyAlter [WanyAlter@notlogged] has quit. (Client Quit)
#1047 [07:32] <WITEG0> ok
#1048 [07:33] <Alison> All my drivers seem to be up to date but minecraft refuses to open due to "pixel format not accelerated", help?
#1049 [07:33] <urielsalis> Alison dxdiag?
#1050 [07:33] <urielsalis> paste it here using paste.ubuntu.com
#1051 [07:34] <Alison> i dont know how to do that, what do you mean?
#1052 [07:34] <urielsalis> ??> Alison win/dxdiag/bat
#1053 [07:34] <VoxelHead> Alison: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.
#1054 [07:34] <VoxelHead> Alison: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
#1055 [07:34] * njrthud12 [njrthud12@notlogged] has joined #minecrafthelp
#1056 [07:35] <sapphire_> i have started download but have to exit other programs but will be bck with result
#1057 [07:35] <urielsalis> sapphire_ ok
#1058 [07:35] * sapphire_ [sapphire_@notlogged] has quit. (Quit: Web client closed)
#1059 [07:36] <njrthud12> i am trying to open minecraft on my pc but it keeps trying to download runtime. It wont go past that point. how do we proceed?
#1060 [07:36] <Alison> http://paste.ubuntu.com/9617053/
#1061 [07:37] * Keanon [Keanon@notlogged] has joined #minecrafthelp
#1062 [07:37] <urielsalis> alison What you posted isnt the full dxdiag
#1063 [07:37] <urielsalis> njrthud12 use the alternative launcher
#1064 [07:37] <WITEG0> 1st is installed, no error message. Doawloadinf second one
#1065 [07:37] <urielsalis> ??> njrthud12 dl/client
#1066 [07:37] <VoxelHead> njrthud12: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#1067 [07:37] <VoxelHead> njrthud12: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#1068 [07:37] <urielsalis> Alison We need the full dxdiag
#1069 [07:38] <Alison> http://paste.ubuntu.com/9617059/
#1070 [07:39] <Keanon> Hi, I have a problem with minecraft. Everytime I load up a world or server my game crahses and java stops working. I have reintsalled the game 5 times and java 3 times! I have updated java my graphics card driver... Infact I got a new PC
#1071 [07:39] <urielsalis> Keanon crash report?
#1072 [07:39] <Keanon> would you like to see it?
#1073 [07:39] <urielsalis> Yes paste.ubuntu.com
#1074 [07:39] <Keanon> I dont know how to send it to you though.
#1075 [07:39] <urielsalis> Alison, Can you give me your Serial Number or SNID
#1076 [07:40] <urielsalis> Alison, http://global-download.acer.com/SupportFiles/HelpDoc/help.aspx?LC=bg&BC=Acer
#1077 [07:40] <Keanon> How do I get the report to you?
#1078 [07:40] <urielsalis> ??> Keanon paste
#1079 [07:40] <VoxelHead> Keanon: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1080 [07:41] * Archer-- [Archer--@notlogged] has joined #minecrafthelp
#1081 [07:41] <Keanon> Okay thanks :)
#1082 [07:41] <stupid3700> Alison: Download and install the following drivers: http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3621_W81x64_A.zip?acerid=635525890386254460&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20V3-112P&OS=ALL&LC=en&BC=ACER&SC=EMEA_27
#1083 [07:41] <urielsalis> thanks stupid3700
#1084 [07:42] <Alison> s/n is NXMRQEK0024390A6667600
#1085 [07:42] <Keanon> http://paste.ubuntu.com/9617065/
#1086 [07:42] <urielsalis> Alison do what stupid3700 said
#1087 [07:42] <urielsalis> <+stupid3700> Alison: Download and install the following drivers: http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3621_W81x64_A.zip?acerid=635525890386254460&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20V3-112P&OS=ALL&LC=en&BC=ACER&SC=EMEA_27
#1088 [07:42] <Alison> ok, thanks
#1089 [07:42] <urielsalis> Keanon We dont support modded instalation of minecraft here
#1090 [07:43] <Keanon> Okay
#1091 [07:43] <Keanon> even withoput modded
#1092 [07:43] <Keanon> hold ojmn
#1093 [07:43] <Keanon> I will send a report without modded
#1094 [07:43] <urielsalis> ok Keanon
#1095 [07:44] <Keanon> I was doing my own trouble shooting, many formus said it was firewall and i have opened my firewall.
#1096 [07:45] <urielsalis> Keanon cant agree without a non-modded log
#1097 [07:45] <Keanon> http://paste.ubuntu.com/9617078/
#1098 [07:45] <Keanon> Here we are.
#1099 [07:45] <FelsenxDD> i think i did it
#1100 [07:45] <stupid3700> Keanon: And your issue is...?
#1101 [07:46] <urielsalis> Keanon, I dont see anything wrong in your log
#1102 [07:46] <Keanon> I have a problem with minecraft. Everytime I load up a world or server my game crahses and java stops working. I have reintsalled the game 5 times and java 3 times! I have updated java my graphics card driver... Infact I got a new PC
#1103 [07:46] <urielsalis> Keanon can you do a dxdiag?
#1104 [07:46] <stupid3700> Keanon: Could you please also provide your launcher log:
#1105 [07:46] <stupid3700> ??> Keanon launcher/log
#1106 [07:46] <VoxelHead> Keanon: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1107 [07:46] <VoxelHead> Keanon: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1108 [07:47] <Keanon> Okay I will do.
#1109 [07:47] <WITEG0> OK 2nd one installed, and no error message. What to do after restarting pc?
#1110 [07:48] <sapphire> thanks, it worked and she is now on it - merry xmas
#1111 [07:48] <Keanon> http://paste.ubuntu.com/9617084/ <---- this is the laucher log
#1112 [07:48] <Keanon> Okay uriesalis I have done dxdiag?
#1113 [07:49] <urielsalis> paste it here using paste.ubuntu.com
#1114 [07:49] <stupid3700> Keanon: Do you have a program called D3Dgear?
#1115 [07:49] <Keanon> Never heard of it
#1116 [07:49] <Keanon> no I dont
#1117 [07:49] <FelsenxDD> urielsalis i uninstalled them
#1118 [07:49] * sapphire [sapphire@notlogged] has quit. (Quit: Web client closed)
#1119 [07:50] <urielsalis> FelsenxDD Restart and try again
#1120 [07:50] <FelsenxDD> ok
#1121 [07:50] <WITEG0> urielsalis, shall I restart the game after having restard PC?
#1122 [07:51] <Keanon> http://paste.ubuntu.com/9617091/ <--- dxdiag
#1123 [07:51] <urielsalis> WITEG0 you should only restart your pc
#1124 [07:51] <Keanon> Stupid? should i get D3Dgear?
#1125 [07:51] <urielsalis> no keanon
#1126 [07:51] * catbananas [catbananas@notlogged] has joined #minecrafthelp
#1127 [07:51] <WITEG0> OK, see you in a fex minute
#1128 [07:52] * WITEG0 [WITEG0@notlogged] has quit. (Quit: Web client closed)
#1129 [07:52] <urielsalis> keanon, update your drivers using this link https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329&lang=eng&ProdId=3711
#1130 [07:52] <catbananas> it says i have to update my graphic drivers so what do i do
#1131 [07:52] <Keanon> Okay, thanks I will try this must I stay online?
#1132 [07:52] <urielsalis> catbananas can you give us a dxdiag?
#1133 [07:52] <catbananas> a what
#1134 [07:53] <urielsalis> ??> catbananas win/dxdiag/bat
#1135 [07:53] <VoxelHead> catbananas: Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.
#1136 [07:53] <VoxelHead> catbananas: Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
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#1138 [07:56] * xemox47 [xemox47@notlogged] has joined #minecrafthelp
#1139 [07:56] * Balty172 [Balty172@notlogged] has joined #minecrafthelp
#1140 [07:56] <catbananas> ok done
#1141 [07:56] <urielsalis> paste the link here catbananas
#1142 [07:56] <Balty172> Are Germans here???
#1143 [07:56] <catbananas> http://paste.ubuntu.com/9617114/
#1144 [07:56] <urielsalis> Only english Balty172
#1145 [07:57] <urielsalis> catbananas let me check it out
#1146 [07:57] <urielsalis> catbananas update from here http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%207%20-%2064
#1147 [07:58] * gamingjoystick [gamingjoystick@notlogged] has joined #minecrafthelp
#1148 [07:58] <Balty172> Ok, features, I'll net more at my old mail accout name've actually only my Minecraft. looking neither mail addy and a password, what can I do ....
#1149 [07:58] <Balty172> :-(
#1150 [07:58] * gamingjoystick [gamingjoystick@notlogged] has quit. (Client Quit)
#1151 [07:58] <urielsalis> Balty172 minecraft username?
#1152 [07:58] <Balty172> Balty172
#1153 [07:59] <urielsalis> .m Balty172
#1154 [07:59] <PangeaBot> [balty172/de6166d5-028b-4fdc-a980-048e69dbc56c]: PAID: 03true | MIGRATED: 04false | SKIN: http://textures.minecraft.net/texture/2e65ca65e055b5f39976d99cf662f5804411add94ad744da4d8a1f9c55397
#1155 [07:59] <urielsalis> Balty172 you should migrate you account
#1156 [07:59] <urielsalis> ??> Balty172 account/migrate
#1157 [07:59] <VoxelHead> Balty172: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#1158 [07:59] <catbananas> nope didnt work
#1159 [07:59] <urielsalis> catbananas you restarted?
#1160 [08:00] <stupid3700> catbananas: Did you download the file, run it, then restart once it has finished installing?
#1161 [08:00] <catbananas> it didnt let me do it
#1162 [08:00] * hannahxspanner [hannahxspanner@notlogged] has joined #minecrafthelp
#1163 [08:00] <stupid3700> catbananas: Explain.
#1164 [08:00] * xemox47 [xemox47@notlogged] has quit. (Client Quit)
#1165 [08:00] <catbananas> because i had the wrong windows or somthing
#1166 [08:01] <stupid3700> catbananas: Exact message, please
#1167 [08:01] * hannahxspanner [hannahxspanner@notlogged] has quit. (Client Quit)
#1168 [08:02] <Balty172> Habe ich mal gemacht weis aber weder Passwort noch Mail addy
#1169 [08:02] <Balty172> sry
#1170 [08:02] <stupid3700> ??> Balty172 lang/de
#1171 [08:02] <VoxelHead> Balty172: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen bersetzer (z.B. http://translate.google.com) zu verwenden.
#1172 [08:02] <Balty172> But I made time looking addy no passphrase or mail
#1173 [08:03] <urielsalis> Balty172 you have to migrate your account to a mojang accoutn
#1174 [08:03] <Balty172> yes
#1175 [08:03] <urielsalis> ??> Balty172 account/migrate
#1176 [08:03] <VoxelHead> Balty172: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#1177 [08:03] <urielsalis> Balty172 you lost your password?
#1178 [08:03] <Balty172> yes an the mail addy
#1179 [08:03] <Balty172> was from a privat site an the site is down
#1180 [08:04] * Keanon [Keanon@notlogged] has quit. (Ping timeout: 186 seconds)
#1181 [08:04] <urielsalis> Balty172 there isnt a email address registered to that username so you didnt lost that, for the password you will have to contact Mojang support
#1182 [08:04] <urielsalis> Balty172 what private site?
#1183 [08:04] <Balty172> colonias-musikecke.de was the site i had my mail account
#1184 [08:05] <urielsalis> You got scammed
#1185 [08:05] <stupid3700> urielsalis: Err, I think that's where he's saying he registered his email account?
#1186 [08:05] <stupid3700> Balty172: Could you please describe your issue?
#1187 [08:05] <urielsalis> stupid3700 its says not migrated
#1188 [08:05] <urielsalis> .m Balty172
#1189 [08:05] <PangeaBot> [balty172/de6166d5-028b-4fdc-a980-048e69dbc56c]: PAID: 03true | MIGRATED: 04false | SKIN: http://textures.minecraft.net/texture/2e65ca65e055b5f39976d99cf662f5804411add94ad744da4d8a1f9c55397
#1190 [08:05] * gam [gam@notlogged] has joined #minecrafthelp
#1191 [08:06] <stupid3700> urielsalis: I'd like to know exactly what the issue is before jumping straight to trying to migrate.
#1192 [08:06] <gam> hey
#1193 [08:06] <stupid3700> Hello gam
#1194 [08:06] * catbananas_ [catbananas_@notlogged] has joined #minecrafthelp
#1195 [08:07] * Keanon [Keanon@notlogged] has joined #minecrafthelp
#1196 [08:07] <gam> i have a problem ... if i want to join to my server it crashed and it says failed to load scoreboard what can I do?
#1197 [08:07] <urielsalis> stupid3700, he says that he registered minecraft at a external site and that site is now down
#1198 [08:07] <urielsalis> gam crash report?
#1199 [08:07] <catbananas_> it said its not compatible with the version of windows im running
#1200 [08:07] <gam> .... done
#1201 [08:07] <Keanon> Even morre trouble! a fatal error!
#1202 [08:07] <stupid3700> urielsalis: <Balty172> colonias-musikecke.de was the site i had my mail account
#1203 [08:07] <stupid3700> Keanon: Exact message?
#1204 [08:07] <Balty172> But for the MIGRATED I need my data access but I can get more net because I mail addy have more net and the password also more net mark:-(
#1205 [08:08] <stupid3700> Balty172: You cannot access your email account?
#1206 [08:08] <Balty172> nope
#1207 [08:08] <stupid3700> ??> Balty172 mojang/email
#1208 [08:08] <VoxelHead> Balty172: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1209 [08:08] <VoxelHead> Balty172: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1210 [08:08] <Keanon> Im getting it niow
#1211 [08:08] * WITEG0 [WITEG0@notlogged] has joined #minecrafthelp
#1212 [08:08] <urielsalis> WITEG0 it worked?
#1213 [08:09] <gam> -------------------.----------------------
#1214 [08:09] <WITEG0> thanks urielasis, everything seems to work. Merry xmas...
#1215 [08:09] <catbananas_> it said iuts not compatible with the version of windows im running
#1216 [08:09] <stupid3700> gam: Please do not post repeated characters like that.
#1217 [08:09] <urielsalis> merry cmas WITEG0
#1218 [08:09] <Keanon> http://paste.ubuntu.com/9617194/ <----- Here is another problem!
#1219 [08:09] <Keanon> I have updated my drivers!
#1220 [08:10] <stupid3700> catbananas: That's unusual. Please try downloading the auto-detect tool instead: http://support.amd.com/en-us/download
#1221 [08:10] <urielsalis> ??> keanon tools/hjt
#1222 [08:10] <VoxelHead> keanon: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1223 [08:10] <VoxelHead> keanon: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1224 [08:10] <stupid3700> urielsalis: Not HijackThis.
#1225 [08:10] * WITEG0 [WITEG0@notlogged] has quit. (Client Quit)
#1226 [08:10] <stupid3700> urielsalis: It's a driver issue.
#1227 [08:10] <urielsalis> stupid3700, some programs like evolve can cause it
#1228 [08:10] <Keanon> Whats tools/hjt
#1229 [08:10] * habbogoss [habbogoss@notlogged] has joined #minecrafthelp
#1230 [08:11] * bl0m1 [bl0m1@notlogged] has quit. (Ping timeout: 189 seconds)
#1231 [08:11] <urielsalis> Keanon just do what voxelhead sais
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#1234 [08:11] * hannahxspanner [hannahxspanner@notlogged] has quit. (Client Quit)
#1235 [08:11] <Keanon> k
#1236 [08:11] * toby6666 [toby6666@notlogged] has joined #minecrafthelp
#1237 [08:12] <habbogoss> My minecraft crash when I bang an animal
#1238 [08:12] <stupid3700> ??> habbogoss launcher/game-output
#1239 [08:12] <VoxelHead> habbogoss: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1240 [08:12] <VoxelHead> habbogoss: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1241 [08:12] <Keanon> I am a bit worried about the name of the file
#1242 [08:12] <Keanon> i dont trust this
#1243 [08:12] <urielsalis> Keanon, its just a name
#1244 [08:12] <stupid3700> Keanon: It's trustworthy, or we wouldn't give it to you.
#1245 [08:12] <Andrio> Apparently Minecraft doesn't much like bestiality.
#1246 [08:13] * catbananas_ [catbananas_@notlogged] has quit. (Ping timeout: 186 seconds)
#1247 [08:13] <toby6666> I purchased a gift card and redeemed it on minecraft.net and it did not work and I cant use the code again
#1248 [08:13] <stupid3700> ??> toby6666 mojang/email
#1249 [08:13] <VoxelHead> toby6666: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1250 [08:13] <Synchunk> habbogoss, remove your mods
#1251 [08:13] <VoxelHead> toby6666: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1252 [08:13] * kk [kk@notlogged] has joined #minecrafthelp
#1253 [08:13] <stupid3700> toby6666: Your transaction ID is your gift code.
#1254 [08:13] * catbananas [catbananas@notlogged] has quit. (Quit: Web client closed)
#1255 [08:13] <urielsalis> toby6666 minecraft username?
#1256 [08:13] <toby6666> Yes
#1257 [08:13] <urielsalis> .m toby6666
#1258 [08:13] <PangeaBot> [toby6666]: 04No user information found. (or possibly unpaid)
#1259 [08:13] <Keanon> Okay I will donwload it
#1260 [08:13] * habbogoss [habbogoss@notlogged] has quit. (Client Quit)
#1261 [08:14] <urielsalis> toby6666 can you give us your minecraft username?
#1262 [08:14] <toby6666> toby6666
#1263 [08:14] <kidmunro> hey, my minecraft isn't letting me past the launcher, its telling me my graphics card needs its drivers updated. Any help? i just got this new computer and i wanted to play minecraft... :(
#1264 [08:14] <urielsalis> .m toby6666
#1265 [08:14] <PangeaBot> [toby6666]: 04No user information found. (or possibly unpaid)
#1266 [08:14] <Synchunk> toby6666, toby6666 is not a valid Minecraft username
#1267 [08:14] * FelsenxDD [FelsenxDD@notlogged] has quit. (Ping timeout: 186 seconds)
#1268 [08:14] <urielsalis> kidmunro dxdiag?
#1269 [08:14] <toby6666> It says on the website that I paid but it does noot work
#1270 [08:14] <kk> I just downloaded minecraft for my son on his mac and when I try to install it tells me must have java legacy se 6 to run. help please?
#1271 [08:14] <toby6666> not*
#1272 [08:15] <kidmunro> yeah i did the instructions. and it brought me here
#1273 [08:15] <urielsalis> ??> kk java/1.8
#1274 [08:15] <VoxelHead> kk: You can get Java 1.8 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#1275 [08:15] <stupid3700> toby6666: Email Mojang, as above instructed, your transaction ID is your gift code.
#1276 [08:15] <kidmunro> oh! soz
#1277 [08:15] <stupid3700> ??> toby6666 mojang/email
#1278 [08:15] <kidmunro> https://gist.github.com/anonymous/6eb52a9e0fef8ed7d81e
#1279 [08:15] <VoxelHead> toby6666: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1280 [08:15] <VoxelHead> toby6666: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1281 [08:15] <urielsalis> kidmunro, can you paste your dxdiag here? using paste.ubuntu.com
#1282 [08:15] <kidmunro> https://gist.github.com/anonymous/6eb52a9e0fef8ed7d81e thsts it
#1283 [08:15] <kidmunro> thats*
#1284 [08:15] <urielsalis> let me check it out kidmunro
#1285 [08:16] <kidmunro> alright.
#1286 [08:16] <urielsalis> kidmunro, can you give us your computer model?
#1287 [08:16] <stupid3700> kidmunro: Please download and install the Catalyst Software Suite: http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#1288 [08:17] * urielsalis is slow reader
#1288 [08:17] <kidmunro> alright one minute.
#1289 [08:18] * bl0m1 [bl0m1@notlogged] has joined #minecrafthelp
#1290 [08:18] <Keanon> http://paste.ubuntu.com/9617259/ <-- here voxel
#1291 [08:18] * tom [tom@notlogged] has joined #minecrafthelp
#1292 [08:18] <tom> hi
#1293 [08:18] <tom> basically
#1294 [08:18] <urielsalis> ??> keanon bot
#1295 [08:18] <tom> im recovering an old account
#1296 [08:18] <VoxelHead> keanon: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1297 [08:18] <tom> how do i talk to them?
#1298 [08:18] <tom> where are they
#1299 [08:18] <tom> stupid bot
#1300 [08:18] <urielsalis> ??> tom mojang/email
#1301 [08:18] <VoxelHead> tom: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1302 [08:18] <VoxelHead> tom: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1303 [08:19] <tom> stupid
#1304 [08:19] <tom> why are you advertising this as chat help? this isnt helping me at all
#1305 [08:19] <urielsalis> You came to swear or to get help?
#1306 [08:19] <tom> to get help
#1307 [08:19] <urielsalis> ??> tom mojang/email
#1308 [08:19] <VoxelHead> tom: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1309 [08:19] <VoxelHead> tom: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1310 [08:19] <Keanon> http://paste.ubuntu.com/9617259/ <---urielsalis
#1311 [08:19] <urielsalis> VoxelHead bot has just given it to you
#1312 [08:19] <tom> scroll up there isnt a swear word :P
#1313 [08:19] <urielsalis> Keanon one sec
#1314 [08:19] * kk_ [kk_@notlogged] has joined #minecrafthelp
#1315 [08:20] <urielsalis> stupid counts...
#1316 [08:20] * kk [kk@notlogged] has quit. (Ping timeout: 186 seconds)
#1317 [08:20] <urielsalis> Keanon disable mcfee
#1318 [08:20] * gam [gam@notlogged] has quit. (Ping timeout: 186 seconds)
#1319 [08:20] <tom> okay, so my email is tom_cressy@yahoo.co.uk, forgot my password and got an email to recover my password or make a new one, and i have been waiting ages and the emial just isnt here, its not in the spam folder
#1320 [08:20] <stupid3700> urielsalis: I fail to see the correlation between McAfee and Intel drivers.
#1321 [08:21] <stupid3700> ??> Keanon win/dxdiag
#1322 [08:21] <VoxelHead> Keanon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1323 [08:21] <kk_> still trying to install minecraft for my son. it tells me that I need to have java legacy se6 after installing java 8 upgrade. thoughts?
#1324 [08:21] * Rico-offline is now known as ricoz
#1325 [08:21] <tom> yeah just click more info when it says that and download it
#1326 [08:21] <tom> it will take you to a site to download it
#1327 [08:21] <urielsalis> ??> kk java/1.8
#1328 [08:22] <VoxelHead> kk: You can get Java 1.8 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#1329 [08:22] <Keanon> So must I disable mcafee
#1330 [08:22] <tom> my dad is larry elison lol
#1331 [08:22] <stupid3700> Kealper: I don't think that'll make the slightest difference.
#1332 [08:22] <tom> *step*
#1333 [08:22] <stupid3700> tom: Do you have an issue?
#1334 [08:22] <tom> YES
#1335 [08:22] <stupid3700> tom: And that isa?
#1336 [08:22] <Keanon> So must I disable mcafee
#1337 [08:22] <stupid3700> s/isa/is/
#1338 [08:22] <ExtremeBot> stupid3700 meant to say: tom: And that is?
#1339 [08:22] <stupid3700> Keanon: No.
#1340 [08:23] <tom> i cant reset my password, i have no email
#1341 [08:23] <stupid3700> ??> tom mojang/email
#1342 [08:23] <VoxelHead> tom: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1343 [08:23] <tom> from mojang about resetting my password
#1344 [08:23] <VoxelHead> tom: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1345 [08:23] <tom> okay thanks
#1346 [08:23] <Keanon> Okay. must i send dxdiag?
#1347 [08:23] <stupid3700> Kealper: Yes, please.
#1348 [08:23] <urielsalis> tom i sended that to you 3 times...
#1349 [08:23] * Christmas_bobo [Christmas_bobo@notlogged] has joined #minecrafthelp
#1350 [08:23] <Zarthus> urielsalis: ¯\_(ツ)_/¯
#1351 [08:23] <urielsalis> ?
#1352 [08:24] <Zarthus> ¿
#1353 [08:24] <urielsalis> ¿?
#1354 [08:24] <Keanon> http://paste.ubuntu.com/9617290/ <-----
#1355 [08:24] * Christmas_bobo is now known as bobo
#1356 [08:24] * bobo is now known as Christmas_bobo
#1357 [08:24] <urielsalis> Hi Christmas_bobo! What its your problem?
#1358 [08:25] <Keanon> http://paste.ubuntu.com/9617290/ <----- This is my dxdiag
#1359 [08:25] <Zarthus> urielsalis, people that join don't necessarily have a problem.
#1360 [08:25] <stupid3700> Kealper: Please install the following drivers: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329
#1361 [08:25] <Christmas_bobo> Oh, Im fine, I just hang out here a lot
#1362 [08:25] <urielsalis> Zarthus he is changing his nick, probably wanted to catch attention
#1363 [08:25] <urielsalis> lol
#1364 [08:25] <Keanon> Stupid I have done this already.
#1365 [08:25] <Zarthus> urielsalis, most people that join here don't know how to change their nick to begin with :P
#1366 [08:25] <Christmas_bobo> lmao
#1367 [08:26] <urielsalis> Most people that join dont read the topic that has the answer to 20% of the issues
#1368 [08:26] <urielsalis> the others are dxdiag >->
#1369 [08:26] <stupid3700> Keanon: Please follow these instructions to remove your drivers. Once complete, install them again: http://www.intel.com/support/graphics/sb/CS-034574.htm
#1370 [08:26] <kidmunro> how long does this catalyst thing take?
#1371 [08:27] * Jasmine [Jasmine@notlogged] has joined #minecrafthelp
#1372 [08:27] <urielsalis> kidmunro it depends on your pc
#1373 [08:27] <urielsalis> kidmunro dont forget to restart after you finish updating your drivers
#1374 [08:27] <kidmunro> its taking forever... is there any other way?
#1375 [08:27] * rawr [rawr@notlogged] has joined #minecrafthelp
#1376 [08:27] <urielsalis> kidmunro, dont play minecraft?
#1377 [08:27] <kidmunro> i do, on another PC
#1378 [08:28] * rawr is now known as Guest69322
#1379 [08:28] <urielsalis> kidmunro, then go play in that pc while this pc finishs
#1380 [08:28] * yunusomer_ [yunusomer_@notlogged] has joined #minecrafthelp
#1381 [08:28] <Keanon> Okay I have to reboot my PC
#1382 [08:28] <kidmunro> that PC is s***
#1383 [08:28] * Keanon [Keanon@notlogged] has quit. (Quit: Web client closed)
#1384 [08:28] <kidmunro> it cant run at 10fps steadly
#1385 [08:28] <urielsalis> kidmunro then wait patiently
#1386 [08:28] <kidmunro> ok :(
#1387 [08:29] <urielsalis> ??> kidmunro scold/patience
#1388 [08:29] <VoxelHead> kidmunro: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1389 [08:29] <VoxelHead> kidmunro: In short, your supplications will be answered, in the order in which they are received.
#1390 [08:29] <Guest69322> I've tried everything to get minecraft the work on my new pc but for some reason its just not working. If anyone could help me then ill be grateful, thanks :) https://gist.github.com/anonymous/95d2a55df9eda90c024c
#1391 [08:29] <kidmunro> alright sorry...
#1392 [08:29] <urielsalis> Guest69322 im checking it out
#1393 [08:29] <Guest69322> thanks
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#1395 [08:31] * Stampy [Stampy@notlogged] has joined #minecrafthelp
#1396 [08:32] <kk_> voxelhead Im embarrassed to say I went to the link you provided and have no clue where to download java 1.8 I searched it and a bunch of 1.8s showed up. I just want to install a game for my little boy!!
#1397 [08:32] <urielsalis> ??> bot
#1398 [08:32] * Balty172 [Balty172@notlogged] has quit. (Ping timeout: 186 seconds)
#1399 [08:32] <urielsalis> ??> kk_ bot
#1400 [08:32] <VoxelHead> kk_: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1401 [08:33] <Guest69322> okay thanks its okay don't worry about it i'll try some other place thanks anyway
#1402 [08:33] <urielsalis> Guest69322 wait a sec
#1403 [08:33] <Guest69322> okay
#1404 [08:33] <urielsalis> Guest69322 can you give me your gigabity serial?
#1405 [08:33] <Guest69322> where do i find it?
#1406 [08:34] <kidmunro> okay its done installing, what now?
#1407 [08:34] <urielsalis> Guest69322 my bad, your model number
#1408 [08:34] * yunusomer [yunusomer@notlogged] has joined #minecrafthelp
#1409 [08:34] <urielsalis> kidmunro restart your pc
#1410 [08:34] * aibel13 [aibel13@notlogged] has joined #minecrafthelp
#1411 [08:34] <kidmunro> alright one minute.
#1412 [08:35] <Guest69322> i dont know were it is to be honest im new to a pc
#1413 [08:35] <urielsalis> no problem
#1414 [08:35] <Guest69322> do you know were i can find it?
#1415 [08:35] <urielsalis> Guest69322 http://support.amd.com/en-us/download click download now from Automatically detect and Install your driver
#1416 [08:36] * mason [mason@notlogged] has joined #minecrafthelp
#1417 [08:36] <Guest69322> okay ill try it
#1418 [08:36] * yunusomer_ [yunusomer_@notlogged] has quit. (Ping timeout: 186 seconds)
#1419 [08:36] <urielsalis> Guest69322 come back if it doesnt work! dont forget to restart :P
#1420 [08:36] * kidmunro_ [kidmunro_@notlogged] has joined #minecrafthelp
#1421 [08:36] <kidmunro_> alright im back
#1422 [08:36] <urielsalis> It worked?
#1423 [08:37] <Guest69322> okay thank you!
#1424 [08:37] <kidmunro_> um it said its running.
#1425 [08:37] <urielsalis> what its running?
#1426 [08:37] <mason> it says i need to update my graphics and card but i dont know how and where is my windows key?
#1427 [08:37] <kidmunro_> Oh never mind
#1428 [08:37] <urielsalis> mason wait a sec
#1429 [08:37] * Stampy [Stampy@notlogged] has quit. (Quit: Web client closed)
#1430 [08:37] <kidmunro_> what do i do? with the evolved
#1431 [08:37] <urielsalis> uninstall evolve
#1432 [08:38] <kidmunro_> what?
#1433 [08:38] <urielsalis> it causes errors
#1434 [08:38] * kidmunro [kidmunro@notlogged] has quit. (Ping timeout: 186 seconds)
#1435 [08:38] <urielsalis> ??> mason win/key
#1436 [08:38] <VoxelHead> mason: Hold down the Windows key (between Control and Alt, usually to the left of the space bar), and then press the other specified key. Think of it as typing a capital letter, but using that key instead of Shift.
#1437 [08:38] <mason> okay thank you!
#1438 [08:38] * mason [mason@notlogged] has quit. (Client Quit)
#1439 [08:38] <kidmunro_> um i just wasted my time doing that then?
#1440 [08:38] <aibel13> ---- Minecraft Crash Report ---- // Would you like a cupcake? Time: 25-12-14 14:33 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Displa
#1441 [08:38] <urielsalis> kidmunro_?
#1442 [08:38] <aibel13> what do i have to do
#1443 [08:38] <urielsalis> aibel13 please use paste.ubuntu.com
#1444 [08:38] <aibel13> it says its crashed
#1445 [08:39] <urielsalis> aibel13 can you give us a dxdiag?
#1446 [08:39] <kidmunro_> yes?
#1447 [08:39] <urielsalis> what did you do kidmunro_?
#1448 [08:39] <ricoz> aibel13, please use paste.ubuntu.com, so we can read the whole crashlog :P
#1449 [08:39] <kidmunro_> i just finished installing AMD evolved then restarted my PC like you said.
#1450 [08:39] <urielsalis> kidmunro_ minecraft works now?
#1451 [08:39] <kidmunro_> ill see
#1452 [08:40] * marco_ [marco_@notlogged] has joined #minecrafthelp
#1453 [08:40] * oerg866 [oerg866@notlogged] has quit. (Read error: Connection reset by peer)
#1454 [08:40] * CLASSYSWAG [CLASSYSWAG@notlogged] has joined #minecrafthelp
#1455 [08:41] * oerg866 [oerg866@notlogged] has joined #minecrafthelp
#1456 [08:41] <aibel13> ------------------ System Information ------------------ Time of this report: 12/13/2014, 20:43:56 Machine name: GEBRUIKER-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330) Language: Dutch (Regional Setting: Dutch) System Manufacturer: LENOVO System Model: 2008VKP BIOS: Phoenix FirstBIOS(tm) Notebook Pro Version 2.0 for ThinkPad
#1457 [08:41] <urielsalis> Its waking up time, all users joiing
#1458 [08:41] <kidmunro_> OH MY GOSH! THANKS SO MUCH!
#1459 [08:41] <kidmunro_> :D
#1460 [08:41] <urielsalis> aibel13 please use paste.ubuntu.com
#1461 [08:41] <urielsalis> kidmunro: np :D
#1462 [08:41] <kidmunro_> so do you want me to un install evole then?
#1463 [08:41] <Guest69322> <urielsalis> its saying that its unable to find a river
#1464 [08:41] * kk_ [kk_@notlogged] has quit. (Ping timeout: 186 seconds)
#1465 [08:41] <kidmunro_> evolve*
#1466 [08:41] <urielsalis> no kidmunro_
#1467 [08:42] * CLASSYSWAG [CLASSYSWAG@notlogged] has quit. (Client Quit)
#1468 [08:42] <aibel13> ok i going to yuse paste ububtu
#1469 [08:42] <kidmunro_> okay then
#1470 [08:42] <Guest69322> driver sorry
#1471 [08:42] <kidmunro_> BTW my email is mrcoo@yahoo.co.uk if there is anything else you want me to know then.
#1472 [08:42] * CLASSYSWAG [CLASSYSWAG@notlogged] has joined #minecrafthelp
#1473 [08:43] <kidmunro_> thanks! Cya and merry Xmas (if you celebrate it)!
#1474 [08:43] <urielsalis> Guest69322, There is no drivers for your graphic card for Windows 8.1, Downgrade to Windows 7 or upgrade your pc
#1475 [08:43] <urielsalis> kidmunro_ you shouldnt post your email in irc
#1476 [08:43] <Andrio> Actually, yes there are.
#1477 [08:43] <kidmunro_> oh oops oh well
#1478 [08:43] <Andrio> Guest69322, this one: http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
#1479 [08:43] * sp33dy42 [sp33dy42@notlogged] has joined #minecrafthelp
#1480 [08:43] <Andrio> It's an APU
#1481 [08:43] <kidmunro_> uuh, bye!
#1482 [08:43] * kidmunro_ [kidmunro_@notlogged] has quit. (Quit: Web client closed)
#1483 [08:43] <urielsalis> Thanks Andrio
#1484 [08:43] * firemonkey07 [firemonkey07@notlogged] has joined #minecrafthelp
#1485 [08:43] <sp33dy42> Hi.
#1486 [08:44] <Guest69322> okay thanks i know what to do now :)
#1487 [08:44] <urielsalis> Hi sp33dy42! What its your problem?
#1488 [08:44] <Andrio> no problem..
#1489 [08:44] * marco_ [marco_@notlogged] has quit. (Ping timeout: 186 seconds)
#1490 [08:44] <sp33dy42> How do i verifie my server? :)
#1491 [08:44] * tom [tom@notlogged] has joined #minecrafthelp
#1492 [08:44] * firemonkey07 [firemonkey07@notlogged] has quit. (Client Quit)
#1493 [08:44] <Andrio> sp33dy42, on Minecraft Forums?
#1494 [08:44] <sp33dy42> Yes
#1495 [08:44] * tom [tom@notlogged] has quit. (Client Quit)
#1496 [08:44] <CLASSYSWAG> How do I update my graphics driver for windows 7~? https://gist.github.com/anonymous/c47e2a8945dd4a7d6d4e
#1497 [08:44] <urielsalis> sp33dy42 join #minecraftforums
#1498 [08:44] * Guest69322 [Guest69322@notlogged] has quit. (Quit: Web client closed)
#1499 [08:44] <Andrio> ↑
#1500 [08:44] <sp33dy42> oh
#1501 [08:44] * aimane75 [aimane75@notlogged] has joined #minecrafthelp
#1502 [08:44] <sp33dy42> Okey
#1503 [08:45] <urielsalis> CLASSYSWAG Im checking it out
#1504 [08:45] * sp33dy42 [sp33dy42@notlogged] has quit. (Client Quit)
#1505 [08:45] <aimane75> pd
#1506 [08:45] * aimane75 [aimane75@notlogged] has quit. (Client Quit)
#1507 [08:45] <CLASSYSWAG> Thx
#1508 [08:45] <urielsalis> classyswag https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22166&lang=eng&ProdId=2991
#1509 [08:45] * Keanon [Keanon@notlogged] has joined #minecrafthelp
#1510 [08:45] <Keanon> Stupid?
#1511 [08:46] <urielsalis> Keanon use full name so as to him get notified
#1512 [08:46] * T_the_Irish_king [T_the_Irish_king@notlogged] has joined #minecrafthelp
#1513 [08:46] <CLASSYSWAG> Thx urielsalis
#1514 [08:46] <urielsalis> Keanon, also he is away
#1515 [08:46] <Keanon> I may Have found a better way to fix ths problem!
#1516 [08:46] <urielsalis> Hi T_the_Irish_king
#1517 [08:46] <CLASSYSWAG> I must download ir right
#1518 [08:46] <T_the_Irish_king> can someone see if my server is working?
#1519 [08:46] <CLASSYSWAG> *it
#1520 [08:46] <Keanon> Just switch of VBOS
#1521 [08:46] <urielsalis> yes ClassySwag
#1522 [08:46] <Keanon> Sure T_the_Irish_king
#1523 [08:46] <urielsalis> T_the_Irish_king https://dinnerbone.com/minecraft/tools/status/
#1524 [08:47] <CLASSYSWAG> then wat do i do?
#1525 [08:47] * lynn [lynn@notlogged] has joined #minecrafthelp
#1526 [08:47] * Ivan-r_ [Ivan-r_@notlogged] has joined #minecrafthelp
#1527 [08:47] <urielsalis> classyswag install it
#1528 [08:47] <T_the_Irish_king> 68.204.74.169
#1529 [08:47] <CLASSYSWAG> yea
#1530 [08:47] <urielsalis> .mcping 68.204.74.169
#1531 [08:47] <ExtremeBot> urielsalis: 68.204.74.169:25565 is up! There are currently 0 out of 20 players, running 1.8.1 (47); with a latency of 0.096s and an MOTD of "A Minecraft Server".
#1532 [08:47] <urielsalis> looks up
#1533 [08:47] <T_the_Irish_king> sweet!
#1534 [08:47] <T_the_Irish_king> finally got the thing to freakn work haha
#1535 [08:47] <Keanon> Can I come on it? T_the_Irish_king
#1536 [08:48] <urielsalis> You were on yesterday?
#1537 [08:48] <T_the_Irish_king> i tried yesterday
#1538 [08:48] <T_the_Irish_king> and keanon if u want haha.
#1539 [08:48] * lynn [lynn@notlogged] has quit. (Client Quit)
#1540 [08:48] <urielsalis> I thinked i tried to help you :P
#1541 [08:48] <T_the_Irish_king> i just started it. XD
#1542 [08:48] <Keanon> Thx what bout my brother?
#1543 [08:48] <T_the_Irish_king> sure haha idc.
#1544 [08:48] <urielsalis> Keanon, T_the_Irish_king use /msg
#1545 [08:48] <Keanon> okay :0
#1546 [08:49] <Keanon> urielsalis Next time instead of all hte trouble and if someone else has the trouble. Ask them if they have VBOS on. if so tell them to switch it off
#1547 [08:50] <urielsalis> Keanon, you had VBO on? lol forgot
#1548 [08:50] <stupid3700> Kealper: Noted.
#1549 [08:50] <Keanon> Yeah...
#1550 [08:50] <stupid3700> whoops
#1551 [08:50] <stupid3700> tab fail
#1552 [08:50] <stupid3700> Keanon: Noted.
#1553 [08:50] <CLASSYSWAG> wat do i do after i install?
#1554 [08:50] <urielsalis> classyswag restart your pc
#1555 [08:50] <Keanon> It was a mistake how I found out. i made m brother switch it on to see any differences and the same problem happend!
#1556 [08:51] <CLASSYSWAG> thx
#1557 [08:51] * T_the_Irish_king [T_the_Irish_king@notlogged] has quit. (Client Quit)
#1558 [08:51] <CLASSYSWAG> thx
#1559 [08:51] * T_the_Irish_king [T_the_Irish_king@notlogged] has quit. (Client Quit)
#1560 [08:51] * Ivan-r_ [Ivan-r_@notlogged] has left #minecrafthelp
#1561 [08:51] <Keanon> Alright Thanks stupid3700 and urielsalis for all the help!
#1562 [08:51] * Keanon [Keanon@notlogged] has quit. (Quit: Web client closed)
#1563 [08:51] <urielsalis> Keanon o/
#1564 [08:52] <urielsalis> too late :P
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#1566 [08:54] * CLASSYSWAG [CLASSYSWAG@notlogged] has quit. (Ping timeout: 186 seconds)
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#1568 [08:54] <cj_> we can't seemake to open the fIles we paid for
#1569 [08:54] <urielsalis> cj_ please elaborate
#1570 [08:55] <Ninja_> when i open minecraft it just sits there with a black screen and sometimes changes colours to white from black (this is after i open the launcher
#1571 [08:55] <urielsalis> Ninja_ dxdiag'
#1572 [08:56] <urielsalis> s/dxdiag'/dxdiag?
#1573 [08:56] <ExtremeBot> urielsalis meant to say: Ninja_ dxdiag?
#1574 [08:56] <Ninja_> ?
#1575 [08:56] <stupid3700> ??> Ninja_ win/dxdiag
#1576 [08:56] <VoxelHead> Ninja_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1577 [08:56] <Ninja_> ok
#1578 [08:56] <Ninja_> thanks
#1579 [08:56] * Noie [Noie@notlogged] has joined #minecrafthelp
#1580 [08:56] <urielsalis> stupid3700, its easier to give them the bat, less trouble for both sides win/dxdiag/bat
#1581 [08:57] <stupid3700> urielsalis: We generally stopped using the batch file a long time ago.
#1582 [08:57] <Noie> Minecraft wants Java SE 6 runtime....how do I make this happen on os x?
#1583 [08:57] <urielsalis> ??> noie java/1.8
#1584 [08:57] <VoxelHead> noie: You can get Java 1.8 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#1585 [08:57] <stupid3700> Noie: One moment, I'll need to lookup the fix for that again.
#1586 [08:57] * nik [nik@notlogged] has joined #minecrafthelp
#1587 [08:58] <nik> https://gist.github.com/anonymous/2a7c9321335956713528
#1588 [08:58] <urielsalis> stupid3700, may I ask why?
#1589 [08:58] <Noie> So I just need to update java?
#1590 [08:58] * nik is now known as Guest20914
#1591 [08:58] <Ninja_> k i did what the website said other than the git hub thing
#1592 [08:58] <stupid3700> urielsalis: Because it's Mac.
#1593 [08:58] <Ninja_> should i still do it?
#1594 [08:58] <stupid3700> Noie: See the workaround, https://bugs.mojang.com/browse/MCL-1049
#1595 [08:58] <Guest20914> there is something wrong with the java
#1596 [08:58] * vj [vj@notlogged] has joined #minecrafthelp
#1597 [08:58] <Guest20914> ?
#1598 [08:59] <Noie> Checking work around...
#1599 [08:59] <Guest20914> it said something about the graphics card
#1600 [08:59] <urielsalis> Guest20914 dxdiag?
#1601 [09:00] <urielsalis> nik, http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#1602 [09:00] <cj_> we paid for the 26.99 version of mine craft and we can't open it on our new Samsung galaxy tablet
#1603 [09:00] <Guest20914> should i download the first one
#1604 [09:00] <urielsalis> cj_ You have to buy it for android
#1605 [09:01] <urielsalis> cj_ in the google play store
#1606 [09:01] <Andrio> cj_, you can only run the Pocket Edition on tablets, not the PC version, I'm afraid.
#1607 [09:01] <Guest20914> can some one help me
#1608 [09:01] <urielsalis> ??> cj_ account/refund
#1609 [09:01] <VoxelHead> cj_: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1610 [09:01] <urielsalis> Guest20914 I alredy asked you if you had an dxdiag?
#1611 [09:01] <Andrio> Guest20914, do you have the link to your DXDiag report?
#1612 [09:01] <Guest20914> i have a problem with the graphics card
#1613 [09:01] <Guest20914> https://gist.github.com/anonymous/2a7c9321335956713528
#1614 [09:02] * christophe [christophe@notlogged] has joined #minecrafthelp
#1615 [09:02] <urielsalis> let me check it out guest20914
#1616 [09:02] <Guest20914> thank u
#1617 [09:02] * Daniel_ [Daniel_@notlogged] has joined #minecrafthelp
#1618 [09:02] <urielsalis> Guest20914 http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#1619 [09:02] <Guest20914> should iu download the first one
#1620 [09:03] <urielsalis> Guest20914 yes
#1621 [09:03] <Guest20914> ok
#1622 [09:03] <Ninja_> How do i use the gisthub
#1623 [09:03] <christophe> hello
#1624 [09:03] <urielsalis> Ninja_ use paste.ubuntu.com
#1625 [09:03] <urielsalis> Hi christophe! What its your problem?
#1626 [09:04] <Daniel_> I need some help with my grafic drivers, i was sent to this page
#1627 [09:04] <Daniel_> https://gist.github.com/anonymous/a6ccd120e9ebb890ec3b
#1628 [09:04] * lee_ [lee_@notlogged] has quit. (Quit: Web client closed)
#1629 [09:04] <urielsalis> Daniel_ Let me check it out
#1630 [09:04] <Daniel_> Thanks :)
#1631 [09:04] * cai [cai@notlogged] has joined #minecrafthelp
#1632 [09:05] * cj_ [cj_@notlogged] has quit. (Quit: Web client closed)
#1633 [09:05] * cj_ [cj_@notlogged] has joined #minecrafthelp
#1634 [09:05] <urielsalis> Daniel_ http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
#1635 [09:05] <urielsalis> no wait
#1636 [09:05] <urielsalis> didnt copy
#1637 [09:05] <cj_> do you know how we get a refund
#1638 [09:05] * christophe [christophe@notlogged] has quit. (Client Quit)
#1639 [09:05] <Daniel_> thx
#1640 [09:05] <Ninja_> urielsalis: I PUT MY dXdIAG thing in paste ubuntu but nothing really happened
#1641 [09:05] <urielsalis> ??> cj_ account/refund
#1642 [09:05] <VoxelHead> cj_: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1643 [09:05] <urielsalis> wait Daniel
#1644 [09:05] <Daniel_> Ok
#1645 [09:05] <urielsalis> Ninja_ Give us the link
#1646 [09:06] <Ninja_> ok hold on
#1647 [09:06] <stupid3700> urielsalis: Not got AMD hardware.
#1648 [09:06] <urielsalis> I know didnt copy the link
#1649 [09:06] <urielsalis> just hover it :P
#1650 [09:06] <Ninja_> http://paste.ubuntu.com/9617427/ thats the link
#1651 [09:06] <urielsalis> Ninja_ im checking it out
#1652 [09:07] * toby6666 [toby6666@notlogged] has quit. (Ping timeout: 186 seconds)
#1653 [09:07] <stupid3700> Daniel_: http://www.nvidia.com/download/driverResults.aspx/80913/en-us
#1654 [09:07] <Ninja_> ok thanks
#1655 [09:07] <stupid3700> Daniel_: Please download and install the above linked drivers.
#1656 [09:07] <cai> lack of updated graphic drivers. link: https://gist.github.com/anonymous/72f3db5fdddbcfcb0a1e
#1657 [09:07] <Daniel_> Ok, thanks
#1658 [09:07] * diamondgirl0705 [diamondgirl0705@notlogged] has joined #minecrafthelp
#1659 [09:07] <cai> need some help here.
#1660 [09:07] <urielsalis> Ninja_ http://www.nvidia.com/content/DriverDownload-March2009/confirmation.php?url=/Windows/179.48/179.48_notebook_winvista_win7_64bit_beta.exe&lang=us&type=geforcem
#1661 [09:07] <urielsalis> Hi cai! What its your problem?
#1662 [09:08] <Ninja_> ok
#1663 [09:08] <cai> lack of updated graphic drivers.
#1664 [09:08] <ricoz> The driver issues are real lol.
#1665 [09:08] <urielsalis> cai let me check it out
#1666 [09:08] <cai> https://gist.github.com/anonymous/72f3db5fdddbcfcb0a1e
#1667 [09:08] <stupid3700> cai: Download and install the following drivers: http://www.nvidia.com/download/driverResults.aspx/77227/en-us
#1668 [09:08] <urielsalis> ricoz bad computers playing minecraft for first time
#1669 [09:08] <urielsalis> gifts from xmas
#1670 [09:08] <stupid3700> urielsalis: Not bad computers; computers lacking drivers.
#1671 [09:09] * DancerERT [DancerERT@notlogged] has joined #minecrafthelp
#1672 [09:09] <urielsalis> ricoz 85% percent of the issues need a dxdiag
#1673 [09:09] * diamondgirl0705 [diamondgirl0705@notlogged] has quit. (Client Quit)
#1674 [09:09] * urielsalis is just quoting Maxis
#1674 [09:09] <ricoz> lol
#1675 [09:09] <Ninja_> wait should i download the thing from nivada
#1676 [09:09] * DancerERT [DancerERT@notlogged] has quit. (Client Quit)
#1677 [09:09] <stupid3700> <urielsalis> Ninja_ http://www.nvidia.com/content/DriverDownload-March2009/confirmation.php?url=/Windows/179.48/179.48_notebook_winvista_win7_64bit_beta.exe&lang=us&type=geforcem
#1678 [09:09] <Ninja_> sorry nividia
#1679 [09:09] <stupid3700> ^ that.
#1680 [09:09] <cai> do I need to purchase from nivada?
#1681 [09:09] <Ninja_> should i download it?
#1682 [09:09] <ricoz> yes
#1683 [09:10] <Guest20914> *urielsalis what do i do after installation
#1684 [09:10] <Ninja_> wait me or cai?
#1685 [09:10] <stupid3700> cai: You don't need to purchase anything. You just need to download and run http://www.nvidia.com/download/driverResults.aspx/77227/en-us
#1686 [09:10] <Ninja_> oh ok
#1687 [09:10] <ricoz> you Ninja_
#1688 [09:10] <Ninja_> k
#1689 [09:10] <cai> okay, thank you sooo much.
#1690 [09:10] <Daniel_> Will this driver help me with other games, too? Because I got this new gamer pc three days ago, and it can't run far cry 4, or steam games.
#1691 [09:11] <urielsalis> Daniel_ Should
#1692 [09:11] <ricoz> Daniel_, it should.
#1693 [09:11] * aimeedoyle10 [aimeedoyle10@notlogged] has joined #minecrafthelp
#1694 [09:11] <Daniel_> Alright, thanks!
#1695 [09:11] <urielsalis> Daniel_ 16gb of ram >-<
#1696 [09:12] <Daniel_> :3
#1697 [09:12] <ricoz> Gimme <_<
#1698 [09:12] <ricoz> xD
#1699 [09:12] <Daniel_> xD
#1700 [09:12] * aimeedoyle10 [aimeedoyle10@notlogged] has quit. (Client Quit)
#1701 [09:13] <ricoz> that moment when you are gaming and malware bytes starts scanning, Rip house. xD
#1702 [09:14] <Daniel_> It is installing now :)
#1703 [09:14] * ginowijnand2002 [ginowijnand2002@notlogged] has joined #minecrafthelp
#1704 [09:15] * flykid03 [flykid03@notlogged] has joined #minecrafthelp
#1705 [09:15] * flykid03 [flykid03@notlogged] has joined #minecrafthelp
#1706 [09:15] * ginowijnand2002 [ginowijnand2002@notlogged] has left #minecrafthelp
#1707 [09:16] <urielsalis> login sandwich >-<
#1708 [09:16] <ricoz> Om nom nom.
#1709 [09:17] * ParkerLD17 [ParkerLD17@notlogged] has joined #minecrafthelp
#1710 [09:17] * lupita [lupita@notlogged] has joined #minecrafthelp
#1711 [09:17] * cj_ [cj_@notlogged] has quit. (Ping timeout: 186 seconds)
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#1713 [09:17] <Daniel_> Thanks for the help guys! Merry Christmas and a happy new year to you all!
#1714 [09:17] * flykid03 [flykid03@notlogged] has quit. (Client Quit)
#1715 [09:17] <urielsalis> o/
#1716 [09:17] <ricoz> The same to you.
#1717 [09:17] <lupita> mychild hasproblemslogging /playig the game
#1718 [09:17] * flykid03 [flykid03@notlogged] has joined #minecrafthelp
#1719 [09:18] * Guest20914 [Guest20914@notlogged] has quit. (Ping timeout: 186 seconds)
#1720 [09:18] * michael [michael@notlogged] has quit. (Client Quit)
#1721 [09:18] * flykid03 [flykid03@notlogged] has quit. (Client Quit)
#1722 [09:18] <ricoz> lupita, Define login problems, like game crashing, or stuck at the login screen?
#1723 [09:18] <ParkerLD17> I am trying to install minecraft for my son, i bought the game and downloaded it on my computer and when i click on it, all it says is error and I am upset because I just purchases the game for the computer..Someone please if any advice could be given that wiould be helpful so he could play
#1724 [09:18] <urielsalis> ParkerLD17 What error?
#1725 [09:19] * Crafter [Crafter@notlogged] has joined #minecrafthelp
#1726 [09:19] <ParkerLD17> it just will come up and say minecraft launcher, unknown error.
#1727 [09:19] <urielsalis> lupita minecraft username?
#1728 [09:19] <urielsalis> ParkerLD17 use the alternative launcher
#1729 [09:19] <lupita> message sugstedtomigrate the gamei tried not sucessful
#1730 [09:19] <urielsalis> ??>ParkerLD17 dl/client
#1731 [09:19] <ParkerLD17> where can i find the alternatice launcher
#1732 [09:19] <ricoz> ParkerLD17, do you have the latest java installed? :P
#1733 [09:20] <urielsalis> lupita minecraft username
#1734 [09:20] <urielsalis> ricoz that error is a known bug of the new launcher
#1735 [09:20] <ParkerLD17> i dont know if i have the latest java installed.
#1736 [09:20] <urielsalis> dont worry of that
#1737 [09:20] * cai [cai@notlogged] has quit. (Ping timeout: 186 seconds)
#1738 [09:20] <ricoz> ah,
#1739 [09:20] <lupita> ltrabold2@yhoo.cm
#1740 [09:20] <urielsalis> ??> ParkerLD177 dl/client
#1741 [09:20] <VoxelHead> ParkerLD177: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#1742 [09:20] <VoxelHead> ParkerLD177: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#1743 [09:20] <urielsalis> no, lupita your minecraft username not email
#1744 [09:21] <lupita> VictorBlackBelt
#1745 [09:21] <urielsalis> .m VictorBlackBelt
#1746 [09:21] <PangeaBot> [VictorBlackBelt/5ea8e28e-8113-4928-a246-7aa58d1e5a7a]: PAID: 03true | MIGRATED: 03true | SKIN: http://textures.minecraft.net/texture/19875bb4ac8e7e68c122fdf22bf99abeb4326b96c58ec21d4c5b64cc7a12a5
#1747 [09:21] <urielsalis> lupita, log in with your email to the launcher
#1748 [09:21] * mommahelping [mommahelping@notlogged] has joined #minecrafthelp
#1749 [09:21] <lupita> i did
#1750 [09:21] <urielsalis> lupita what error you got?
#1751 [09:22] * crafter [crafter@notlogged] has joined #minecrafthelp
#1752 [09:22] <lupita> wecan onlyplay demo game\
#1753 [09:22] <urielsalis> lupita log off the launcher, and login again
#1754 [09:22] <urielsalis> Hi crafter! What its your problem?
#1755 [09:22] <urielsalis> Hi mommahelping! What its your problem?
#1756 [09:23] <crafter> Hello. Having problems with getting updates graphics driver for a new laptop
#1757 [09:23] <urielsalis> crafter dxdiag?
#1758 [09:23] <crafter> https://gist.github.com/anonymous/08e92685a00dfa60d523
#1759 [09:23] <urielsalis> let me check it out
#1760 [09:24] <Ninja_> so i downloaded NVIDIA and it say the setup program could not locate any drivers that are compatible with your current hardware. setup will now exit
#1761 [09:24] <lupita> i did
#1762 [09:24] * WysteriaTheCat [WysteriaTheCat@notlogged] has joined #minecrafthelp
#1763 [09:24] * Noie [Noie@notlogged] has quit. (Ping timeout: 186 seconds)
#1764 [09:24] <lupita> how can i accessthe game?
#1765 [09:24] <urielsalis> crafter, http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064 the first link
#1766 [09:25] <mommahelping> I bought and downloaded the game last night game would not ever pull up continued to get stuck on accessing loggin with tokens and now this morning it will not even open and I keep getting an error report I believe I am running on Windows xp or windows nt. Error report says windows nt
#1767 [09:25] * ParkerLD17 [ParkerLD17@notlogged] has quit. (Ping timeout: 186 seconds)
#1768 [09:25] <lupita> is thelaunher athttp;//mineraft.net?
#1769 [09:25] <urielsalis> mommahelping You cannot run minecraft in windows xp
#1770 [09:25] <urielsalis> lupita yes
#1771 [09:25] <Ninja_> um...
#1772 [09:25] * WysteriaTheCat [WysteriaTheCat@notlogged] has quit. (Client Quit)
#1773 [09:25] <urielsalis> Ninja_ wait a sec
#1774 [09:25] <Ninja_> ok
#1775 [09:26] <urielsalis> Ninja dxdiag?
#1776 [09:26] <Ninja_> ?
#1777 [09:26] <mommahelping> ok but is windows nt the same as windows xp. because the error report says running system is windows nt
#1778 [09:26] <urielsalis> lupita have you log out of the launcher and logged in back?
#1779 [09:26] <urielsalis> mommahelping windows nt is even older that windows xp
#1780 [09:26] <lupita> yes i did
#1781 [09:26] <urielsalis> lupita what error you get?
#1782 [09:27] <ricoz> Dat windows XP tho. love it.
#1783 [09:27] <ricoz> :P
#1784 [09:27] <urielsalis> ricoz can you take care? back in 2 hours
#1785 [09:27] <lupita> i dont knowhowtoaccess the game
#1786 [09:27] <ricoz> okay
#1787 [09:27] * Minecraft [Minecraft@notlogged] has joined #minecrafthelp
#1788 [09:27] <urielsalis> lupita what error you get?
#1789 [09:27] <mommahelping> i am just laughing in dis-belief now. I new our computer was old but not that old. I quess we are stuck with just tablets now. is there any way to fix the problem
#1790 [09:28] <urielsalis> mommahelping dxdiag?
#1791 [09:28] <Minecraft> Hi there. I cannot seem to be able to purchase minecraft.
#1792 [09:28] <lupita> i cn onlyacess demogame
#1793 [09:28] * Minecraft is now known as Guest16024
#1794 [09:28] <urielsalis> lupita username again?
#1795 [09:28] <mommahelping> or i am just at the point where i need to stop trying to get it to work
#1796 [09:28] <urielsalis> mommahelping stop
#1797 [09:28] <urielsalis> D:
#1798 [09:28] <urielsalis> lupita what is your minecraft username?
#1799 [09:28] <Guest16024> Can i get help with payment for minecraft?
#1800 [09:28] <lupita> victorblackbelt
#1801 [09:28] <mommahelping> do you know if you can get a refund after buying the game?
#1802 [09:29] <urielsalis> .m victorblackbelt
#1803 [09:29] <PangeaBot> [VictorBlackBelt/5ea8e28e-8113-4928-a246-7aa58d1e5a7a]: PAID: 03true | MIGRATED: 03true | SKIN: http://textures.minecraft.net/texture/19875bb4ac8e7e68c122fdf22bf99abeb4326b96c58ec21d4c5b64cc7a12a5
#1804 [09:29] <Andrio> ??> mommahelping account/refund
#1805 [09:29] <VoxelHead> mommahelping: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1806 [09:29] <urielsalis> ??> mommahelping account/refund
#1807 [09:29] <ricoz> ??<
#1808 [09:29] * vj [vj@notlogged] has quit. (Ping timeout: 186 seconds)
#1809 [09:29] <ricoz> ??< index
#1810 [09:29] <mommahelping> ok thank you so much for your help and Merry Christmas to you!!
#1811 [09:29] <Guest16024> Hello?
#1812 [09:29] <Andrio> You too...
#1813 [09:30] <urielsalis> ??> lupita dl/client
#1814 [09:30] <VoxelHead> lupita: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#1815 [09:30] <urielsalis> use that
#1816 [09:30] <VoxelHead> lupita: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#1817 [09:30] <urielsalis> Guest16024 what is your problem?
#1818 [09:30] <urielsalis> Guest16024 what is your problem?
#1819 [09:30] * mommahelping [mommahelping@notlogged] has left #minecrafthelp
#1820 [09:30] <Guest16024> I am not able to pay for minecraft
#1821 [09:31] <urielsalis> Guest16024 what error are you getting?
#1822 [09:31] <Ninja_> um
#1823 [09:31] <Guest16024> It says that there has been a problem and to try again later, but i have tried many times throughout the day but it is still not working
#1824 [09:31] <Ninja_> so what do i do
#1825 [09:31] <urielsalis> Guest16024 I suggest you try the demo first just in case your computer cant run minecraft
#1826 [09:32] <urielsalis> Guest16024 Also use other browser
#1827 [09:32] <urielsalis> Ninja_ talk to ricoz
#1828 [09:32] <lupita> for androd just uese wndows?justclick in the link?
#1829 [09:32] <Guest16024> I have already tried that, it is working perfectly, i am on a late 2010 imac th 16gb ram
#1830 [09:32] <Ninja_> where might i talk to him
#1831 [09:32] <ricoz> Ninja_, mind reminding me what your problem was?
#1832 [09:32] * hugo [hugo@notlogged] has joined #minecrafthelp
#1833 [09:32] <urielsalis> lupita andriod?
#1834 [09:32] <urielsalis> lupita you bought minecraft for pc
#1835 [09:33] <Ninja_> oh it was i opne minecraft (afater the launcher) it would just be black
#1836 [09:33] <urielsalis> lupita minecraft pocket edition has to be bought at google play store
#1837 [09:33] * toby6666 [toby6666@notlogged] has joined #minecrafthelp
#1838 [09:33] <Ninja_> when i would open minecraft it would turn black
#1839 [09:33] <ricoz> Ninja_, are you running any mods? or does it give error messages in the launcher?
#1840 [09:33] <crafter> Thank you
#1841 [09:33] <urielsalis> toby6666 again?
#1842 [09:33] <Ninja_> ino mods
#1843 [09:33] * yo [yo@notlogged] has joined #minecrafthelp
#1844 [09:33] <lupita> do i need to buy it again then?
#1845 [09:34] <Ninja_> no mods*
#1846 [09:34] <urielsalis> lupita yes
#1847 [09:34] <ricoz> alright, Ninja_ mind sending me your dxdiag?
#1848 [09:34] <Ninja_> and it doesnt say theres any error
#1849 [09:34] <urielsalis> ??> lupita account/refund
#1850 [09:34] <VoxelHead> lupita: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1851 [09:34] <Ninja_> ok
#1852 [09:34] <Ninja_> http://paste.ubuntu.com/9617427/ i downloaded NVIDIA tough so yeah
#1853 [09:35] <urielsalis> ricoz, lot of people that bought minecraft for pc instead of andriod or didnt try the demo before buying minecraft...
#1854 [09:35] * hugo [hugo@notlogged] has quit. (Client Quit)
#1855 [09:35] <Guest16024> Can i get help with my problem?
#1856 [09:36] <ricoz> urielsalis, explains a lot about the time we live in. xd
#1857 [09:36] <urielsalis> Guest16024 use a different browser
#1858 [09:36] <lupita> ok thanks
#1859 [09:36] <urielsalis> lupita no problem, get informed before buying next time ;)
#1860 [09:36] <Guest16024> I have already tried that, and also on 3 different devices
#1861 [09:37] <urielsalis> Guest16024 https://help.mojang.com/customer/portal/articles/417071-i-can%E2%80%99t-purchase-minecraft
#1862 [09:37] <ricoz> Ninja_, did you restart your pc after installing the nvidia driver?
#1863 [09:38] <Ninja_> no
#1864 [09:38] <Guest16024> I have also read this and it does not help me
#1865 [09:38] <Ninja_> should i?
#1866 [09:38] <urielsalis> yes
#1867 [09:38] <Ninja_> ok
#1868 [09:38] * iceman11a [iceman11a@notlogged] has quit. (Quit: Leaving)
#1869 [09:38] <urielsalis> ??> Guest16024 mojang/email
#1870 [09:38] <VoxelHead> Guest16024: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1871 [09:38] <VoxelHead> Guest16024: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1872 [09:38] <Ninja_> well talk to you soon
#1873 [09:38] <ricoz> goodluck!
#1874 [09:39] <Guest16024> Is there any way of calling them, it was supposed to be a christmas present
#1875 [09:39] <urielsalis> Guest16024, no. You could tell your son that santa is delayed
#1876 [09:39] * Ninja_ [Ninja_@notlogged] has quit. (Quit: Web client closed)
#1877 [09:39] * lupita [lupita@notlogged] has quit. (Ping timeout: 186 seconds)
#1878 [09:39] * moist [moist@notlogged] has quit. (Ping timeout: 378 seconds)
#1879 [09:39] <ricoz> lol, shot down by the militairy xD
#1880 [09:39] * lola_ [lola_@notlogged] has joined #minecrafthelp
#1881 [09:40] <urielsalis> nope, just NickServ sending pings
#1882 [09:40] <urielsalis> and not getting PONGs
#1883 [09:40] <ricoz> urielsalis, i meant about the santa being delayed
#1884 [09:40] <urielsalis> lol ricoz poor kid
#1885 [09:40] <urielsalis> We suggest that any kid present in this channel go looks for one of his parents
#1886 [09:41] <ricoz> Okay, brb then. XD jk.
#1887 [09:41] <urielsalis> ricoz, 16 counts as kid?
#1888 [09:41] <ricoz> Nope, does 17?
#1889 [09:41] <urielsalis> ricoz xD
#1890 [09:42] <urielsalis> ricoz Underage helpers FTW
#1891 [09:42] <ricoz> ikr.
#1892 [09:42] * Guest16024 [Guest16024@notlogged] has quit. (Ping timeout: 186 seconds)
#1893 [09:42] <urielsalis> Bye Guest!
#1894 [09:42] <urielsalis> forgot to do irc/nick
#1895 [09:43] <ricoz> I should capitalize my nick.. meh, cba to go into my znc settings :P
#1896 [09:43] * yunusomer [yunusomer@notlogged] has quit. (Quit: Web client closed)
#1897 [09:43] * urielsalis is now known as Urielsalis
#1898 [09:43] * ricoz is now known as Ricoz
#1899 [09:43] <Urielsalis> ricoz, have you registered your nick
#1900 [09:43] <Ricoz> aye, first thing i did :P
#1901 [09:44] <Urielsalis> and all your subnicks?
#1902 [09:44] <Urielsalis> using group
#1903 [09:44] <Ricoz> Nah, i only use Ricoz here. :P
#1904 [09:44] <Urielsalis> ricoz, look at this http://sbnc.khobbits.co.uk/log/stats/minecrafthelp.htm
#1905 [09:44] <Urielsalis> ricoz, only 4 days helping and i am the 14 and 15 one
#1906 [09:45] <Urielsalis> ricoz talk more when im away than on lol
#1907 [09:45] <Ricoz> So jealous.
#1908 [09:45] <Urielsalis> lol
#1909 [09:45] * moist [moist@notlogged] has joined #minecrafthelp
#1910 [09:45] <Urielsalis> Is urielsalis|away stupid or just asking too many questions? 43.0% lines contained a question!
#1911 [09:45] <Urielsalis> Maxis_ didn't know that much either. 40.8% of his/her lines were questions.
#1912 [09:45] <Ricoz> Urielsalis, you´re on there twice.
#1913 [09:45] * Urielsalis is now known as urielsalis|away
#1914 [09:46] <urielsalis|away> Bye ricoz, see you in 2 hours
#1915 [09:46] <Ricoz> alright
#1916 [09:46] <urielsalis|away> good luck with the n00b storm in 1 hours
#1917 [09:46] <urielsalis|away> s/hours/hour
#1918 [09:46] <ExtremeBot> urielsalis|away meant to say: good luck with the n00b storm in 1 hour
#1919 [09:46] * urielsalis|away [urielsalis|away@notlogged] has quit. ()
#1920 [09:46] <Ricoz> Dear lord. xD
#1921 [09:46] * lola_ [lola_@notlogged] has quit. (Ping timeout: 186 seconds)
#1922 [09:47] * lweeks [lweeks@notlogged] has joined #minecrafthelp
#1923 [09:48] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#1924 [09:48] * T_the_Irish_king [T_the_Irish_king@notlogged] has joined #minecrafthelp
#1925 [09:48] <lweeks> I keep getting the message to update drivers, but there are no updated video drivers for my systerm. My Dxdiag report is here: https://gist.github.com/anonymous/22443fac25db88402337
#1926 [09:49] <T_the_Irish_king> why wont my skin change!!? >.<
#1927 [09:49] <Ricoz> T_the_Irish_king, try to restart your launcher :P and it might take a couple of minutes
#1928 [09:49] * Ninja_ [Ninja_@notlogged] has joined #minecrafthelp
#1929 [09:49] <T_the_Irish_king> its making alex my default skin on my server and no matter how many times i upload a new skin it doesnt work....
#1930 [09:49] <Andrio> lweeks, indeed..
#1931 [09:49] <T_the_Irish_king> and iv rebooted multiple times haha
#1932 [09:50] <T_the_Irish_king> like it works on single player. but on my server it doesnt
#1933 [09:50] * AmiGo_xK9 [AmiGo_xK9@notlogged] has joined #minecrafthelp
#1934 [09:50] <AmiGo_xK9> I NEED HELP
#1935 [09:51] <Ricoz> AmiGo_xK9, whats your problem?
#1936 [09:51] <Ninja_> Ricoz
#1937 [09:51] <Ricoz> yes Ninja_ ?
#1938 [09:51] <Ninja_> it didnt work
#1939 [09:52] <AmiGo_xK9> I can't open my minecraft, something with DxDiag
#1940 [09:52] <AmiGo_xK9> My pixels are not good or something...
#1941 [09:52] <Ricoz> AmiGo_xK9, mind sending me your dxdiag?
#1942 [09:52] <AmiGo_xK9> https://gist.github.com/anonymous/6904e3ac6599e37a0c5e
#1943 [09:52] * Jasperfirecai2 [Jasperfirecai2@notlogged] has joined #minecrafthelp
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#1945 [09:53] <lweeks> I get "Pixel format not accelerated" and it crashes
#1946 [09:53] <Ninja_> RICOZ
#1947 [09:53] <Ricoz> Ninja_, please be patient
#1948 [09:53] <Ninja_> MY MINECRAFT WORKS!!!!!!!!
#1949 [09:54] <AmiGo_xK9> Ricoz, did you find out yet? :)
#1950 [09:54] <Bugboy1028> Ninja_, so it works now?
#1951 [09:54] <Ninja_> yes!
#1952 [09:54] <Bugboy1028> Anything else we can help you with?
#1953 [09:54] <MARLEA18> i cant log in and i tried to change my password and it wont let me use the new password
#1954 [09:54] <Ricoz> Bugboy1028, can you help AmiGo_xK9 ?
#1955 [09:54] <Ninja_> no i think im fine now
#1956 [09:55] <Ninja_> thanks so much!!!
#1957 [09:55] * lolroffel [lolroffel@notlogged] has joined #minecrafthelp
#1958 [09:55] <Ricoz> MARLEA18, whats your minecraft username?
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#1962 [09:55] <AmiGo_xK9> Ricoz,
#1963 [09:55] <AmiGo_xK9> Do you know what the problem is?
#1964 [09:56] <Ricoz> AmiGo_xK9, i think your graphics card is not able to run minecraft,
#1965 [09:56] <AmiGo_xK9> Do I have to buy a new one or something?
#1966 [09:56] <Andrio> AmiGo_xK9, try installing this driver: http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67463.exe
#1967 [09:57] <ArghHHHH> Just bought and downloaded Minecraft for my son for christmas. When I try to start, I get a small window "unknown error". Windows 7 64-bit, Java is updated, have uninstalled and reinstalled minecraft and java, rebooted computer, tried just the .exe, always the same thing. Any suggestions?
#1968 [09:57] * T_the_Irish_king [T_the_Irish_king@notlogged] has quit. (Ping timeout: 186 seconds)
#1969 [09:57] <Andrio> It's possible.
#1970 [09:58] * MARLEA18 [MARLEA18@notlogged] has quit. (Ping timeout: 186 seconds)
#1971 [09:58] <AmiGo_xK9> Ricoz,
#1972 [09:58] <AmiGo_xK9> Is that it?
#1973 [09:58] <Ricoz> AmiGo_xK9, please look at the link Andrio gave you
#1974 [09:59] * leolein2001 [leolein2001@notlogged] has joined #minecrafthelp
#1975 [09:59] <AmiGo_xK9> It's installing
#1976 [09:59] <AmiGo_xK9> Taking forever ;o
#1977 [09:59] <lweeks> I'm running Win 8.1 and there don't seem to be any new drivers available for my system... any thought would be appreciated
#1978 [09:59] * deathspawn [deathspawn@notlogged] has quit. (Ping timeout: 194 seconds)
#1979 [10:00] <Andrio> lweeks, that's right. Your graphics card is unsupported on Windows 8.
#1980 [10:00] <ArghHHHH> Just bought and downloaded Minecraft for my son for christmas. When I try to start, I get a small window "unknown error". Windows 7 64-bit, Java is updated, have uninstalled and reinstalled minecraft and java, rebooted computer, tried just the .exe, always the same thing. Any suggestions?
#1981 [10:00] * deathspawn [deathspawn@notlogged] has joined #minecrafthelp
#1982 [10:00] <AmiGo_xK9> Andrio,
#1983 [10:00] * fabian [fabian@notlogged] has quit. (Quit: Web client closed)
#1984 [10:00] <lweeks> of course... just bought this for my son for christmas
#1985 [10:01] <AmiGo_xK9> How big is this program?
#1986 [10:01] * leolein2001 [leolein2001@notlogged] has quit. (Client Quit)
#1987 [10:01] <Andrio> AmiGo_xK9, about 185 MB.
#1988 [10:01] <AmiGo_xK9> Thanks!
#1989 [10:02] <lweeks> Since Win8 uses the same driver model as Win7, could I just install those drivers?
#1990 [10:02] <Andrio> I doubt it does, but you can try.
#1991 [10:02] <Ricoz> ArghHHHH, have you tried an alternate launcher?
#1992 [10:02] <Ricoz> ??< index
#1993 [10:03] * tom [tom@notlogged] has joined #minecrafthelp
#1994 [10:03] <ArghHHHH> Alternate launcher?
#1995 [10:03] * dyl [dyl@notlogged] has joined #minecrafthelp
#1996 [10:04] <ArghHHHH> Any particular one recommended?
#1997 [10:04] <Ricoz> ??> ArghHHHH dl/client
#1998 [10:04] <VoxelHead> ArghHHHH: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#1999 [10:04] <VoxelHead> ArghHHHH: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
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#2001 [10:04] * christoffer5okt [christoffer5okt@notlogged] has joined #minecrafthelp
#2002 [10:04] <tom> i downloaded minecraft but when i try to open it, i get an unown error occured.
#2003 [10:05] * lizzydoodoo11 [lizzydoodoo11@notlogged] has quit. (Client Quit)
#2004 [10:05] <Ricoz> tom, Does the launcher open?
#2005 [10:05] <tom> no
#2006 [10:05] * christoffer5okt [christoffer5okt@notlogged] has quit. (Client Quit)
#2007 [10:05] <Ricoz> mind sending me a Dxdiag?
#2008 [10:06] <dyl> i need help with updating my graphics drivers to run the minecraft launcher
#2009 [10:06] * christoffer5okt [christoffer5okt@notlogged] has joined #minecrafthelp
#2010 [10:06] <Ricoz> dyl mind sending me a dxdiag? :P
#2011 [10:06] * christoffer5okt [christoffer5okt@notlogged] has quit. (Client Quit)
#2012 [10:06] <dyl> https://gist.github.com/anonymous/e989d518870c8aa376d7
#2013 [10:07] <AmiGo_xK9> Ricoz or Andrio
#2014 [10:07] <Ricoz> dyl, can you please send the full file?
#2015 [10:07] <AmiGo_xK9> It did not work..
#2016 [10:07] <AmiGo_xK9> </3
#2017 [10:07] * christoffer5okt [christoffer5okt@notlogged] has joined #minecrafthelp
#2018 [10:07] * crafter [crafter@notlogged] has quit. (Ping timeout: 186 seconds)
#2019 [10:07] <Andrio> ._.
#2020 [10:08] * tom [tom@notlogged] has quit. (Quit: Web client closed)
#2021 [10:08] <AmiGo_xK9> After I installed everything,
#2022 [10:08] <AmiGo_xK9> Must I opem the program?
#2023 [10:08] <AmiGo_xK9> open*
#2024 [10:08] <ArghHHHH> thanks, VoxelHead - that's perfect
#2025 [10:08] <ArghHHHH> thanks, Ricoz
#2026 [10:08] <Andrio> Did you open the file you downloaded?
#2027 [10:08] <dyl> https://gist.github.com/anonymous/8523ed6b4b772fcc735d there you go Ricoz
#2028 [10:08] <AmiGo_xK9> Yup
#2029 [10:08] <AmiGo_xK9> Installed everything...
#2030 [10:08] <Ricoz> thank you dyl
#2031 [10:08] <Andrio> Did you restart the computer?
#2032 [10:09] <AmiGo_xK9> Nope
#2033 [10:09] <Andrio> Try doing that.
#2034 [10:09] <AmiGo_xK9> Okay!
#2035 [10:09] <Andrio> dyl, um, that's still not the whole report.
#2036 [10:09] * christoffer5okt [christoffer5okt@notlogged] has quit. (Client Quit)
#2037 [10:09] <Ricoz> dyl, its still missing parts.
#2038 [10:09] <Andrio> Be sure to use Ctrl+A to copy the text, not the mouse.
#2039 [10:09] <Andrio> Ctrl+A and Ctrl+C
#2040 [10:11] <dyl> https://gist.github.com/anonymous/60828e45a8d0c8a53267
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#2042 [10:12] * AmiGo_xK9 [AmiGo_xK9@notlogged] has quit. (Ping timeout: 186 seconds)
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#2046 [10:14] * Zarthus is now known as Zarthus|AFK
#2047 [10:14] <Andrio> dyl, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2032.
#2048 [10:15] <shyam> Order ID: #7a12d875734e4ed981ecdfa2dadbe407
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#2052 [10:16] <Andrio> what?
#2053 [10:16] <Andrio> You should note that this is a public channel...
#2054 [10:16] <Ricoz> ??> shyam ask
#2055 [10:16] <VoxelHead> shyam: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2056 [10:16] <VoxelHead> shyam: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2057 [10:16] <shyam> i need to download minecraft pc i downloded it but dint't work what to do
#2058 [10:17] <Ricoz> what is the error you are getting?
#2059 [10:17] <shyam> crash report
#2060 [10:17] * Zarthus|AFK is now known as Zarthus
#2061 [10:17] * lweeks [lweeks@notlogged] has quit. (Quit: Web client closed)
#2062 [10:17] <Ricoz> ??> shyam paste
#2063 [10:17] * Clefable [Clefable@notlogged] has quit. (Quit: So long, and thanks for all the fish!)
#2064 [10:17] <VoxelHead> shyam: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2065 [10:18] * shyam [shyam@notlogged] has quit. (Quit: Web client closed)
#2066 [10:18] <mom> I am getting Pixel Format Not Accelerated
#2067 [10:18] * AmiGo_xK9 [AmiGo_xK9@notlogged] has joined #minecrafthelp
#2068 [10:18] <AmiGo_xK9> Ricoz and Andrio
#2069 [10:19] <AmiGo_xK9> Thank you both so much
#2070 [10:19] <Ricoz> You are welcome
#2071 [10:19] <AmiGo_xK9> My screen is much better now! <3
#2072 [10:19] <AmiGo_xK9> Bless you
#2073 [10:19] * AmiGo_xK9 [AmiGo_xK9@notlogged] has quit. (Client Quit)
#2074 [10:20] <mom> Can we still play Minefraft if the pixel format is not accelerated?
#2075 [10:20] * Archer--- [Archer---@notlogged] has joined #minecrafthelp
#2076 [10:20] * jasonlolylol [jasonlolylol@notlogged] has quit. (Quit: Web client closed)
#2077 [10:20] <Ricoz> mom, mind sending me the error report?
#2078 [10:21] <mom> just paste it here?
#2079 [10:21] <Ricoz> ??> mom paste
#2080 [10:21] <VoxelHead> mom: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#2084 [10:22] <mom> https://gist.github.com/anonymous/511f25718ec233350a05
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#2087 [10:23] * PoweredFurnace3698 [PoweredFurnace3698@notlogged] has joined #minecrafthelp
#2088 [10:23] <Ricoz> Andrio, can you help mom please? :P
#2089 [10:24] <Andrio> heh?
#2090 [10:24] * Craftingman1011 [Craftingman1011@notlogged] has quit. (Client Quit)
#2091 [10:24] <Ricoz> Andrio, her dxdiag: https://gist.github.com/anonymous/511f25718ec233350a05
#2092 [10:24] <Ricoz> :P
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#2095 [10:25] <hugo> Hello everyone, I have some problems when I play minecraft, I don't know why but the screen is flashing when I play and some block textures doesn't appear and the pictures in the inventory are twitching
#2096 [10:25] <PoweredFurnace3698> I couldn't find any info about the older releases of Thermal Expansion mod. I need it for Minecraft 1.5.2. Help please!
#2097 [10:25] <Ricoz> hugo, are you using any mods?
#2098 [10:26] <hugo> no I am not using any mod
#2099 [10:26] <Ricoz> PoweredFurnace3698, please read the /topic
#2100 [10:26] <Andrio> mom, try instlling the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy1&os=Windows%20XP%20-%20Professional/Home&RenderOnServer=true.
#2101 [10:26] <mom> I'll try, thanks
#2102 [10:26] <PoweredFurnace3698> Sorry.
#2103 [10:26] <Andrio> Though that's an old computer, and it might not run Minecraft.
#2104 [10:26] * PoweredFurnace3698 [PoweredFurnace3698@notlogged] has quit. ()
#2105 [10:27] <hugo> and my game just crashed with a "fatal error message" *facepalm*
#2106 [10:27] <Ricoz> mine sending me that message?
#2107 [10:27] <Ricoz> mind*
#2108 [10:27] <hugo> yes do I send it here ?
#2109 [10:27] <Ricoz> ??> hugo paste
#2110 [10:27] <VoxelHead> hugo: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2111 [10:27] * ZiRock [ZiRock@notlogged] has joined #minecrafthelp
#2112 [10:28] <hugo> thank you I post my text on paste and I come back
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#2117 [10:29] <hugo> hey guys here is the URL for my text http://paste.ubuntu.com/9617859/
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#2122 [10:30] <Ricoz> hugo, mind checking the file at C:\Users\Hugo\AppData\Roaming\.minecraft\hs_err_pid6764.log?
#2123 [10:30] <Ricoz> and send me that in a pastebin?
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#2125 [10:31] * ZiRock [ZiRock@notlogged] has joined #minecrafthelp
#2126 [10:31] <hugo> okay I go check :)
#2127 [10:32] <hugo> here is the url guys: http://paste.ubuntu.com/9617881/
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#2131 [10:34] <Ricoz> hugo, which version of minecraft? and it this the first time playing it?
#2132 [10:34] * bashtooth [bashtooth@notlogged] has joined #minecrafthelp
#2133 [10:34] * ZiRock [ZiRock@notlogged] has quit. (Client Quit)
#2134 [10:34] <hugo> it's the version 1.8.1 and it's the first time I play minecraft on this computer
#2135 [10:35] * isaachenode [isaachenode@notlogged] has joined #minecrafthelp
#2136 [10:35] <Ricoz> hugo mind sending me your Dxdiag? Its probably a driver that needs updating
#2137 [10:35] * eliane2431 [eliane2431@notlogged] has joined #minecrafthelp
#2138 [10:36] * bashtooth_ [bashtooth_@notlogged] has joined #minecrafthelp
#2139 [10:36] <hugo> yep which part of the dxdiag do you want me to send you ?
#2140 [10:36] * vdssad [vdssad@notlogged] has joined #minecrafthelp
#2141 [10:36] * isaachenode [isaachenode@notlogged] has quit. (Client Quit)
#2142 [10:36] <Ricoz> all of it, ctrl + a
#2143 [10:36] <Bugboy1028> hugo, ALL
#2144 [10:36] * mom [mom@notlogged] has quit. (Ping timeout: 186 seconds)
#2145 [10:36] <hugo> okay
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#2149 [10:37] <ferociousbunny16> hey i just got a new macbook and it told me i had to download java SE 6 before running minecraft. I did and its saying i didn't. Maybe something wrong with the java download?
#2150 [10:38] <Ricoz> Try installing the latest java? :P
#2151 [10:38] <hugo> Ricoz here is the text: http://paste.ubuntu.com/9617898/
#2152 [10:38] <Ricoz> thank you hugo
#2153 [10:39] * eliane2431 [eliane2431@notlogged] has quit. (Ping timeout: 186 seconds)
#2154 [10:39] <hugo> no problem
#2155 [10:39] <ferociousbunny16> rico are you a mod?
#2156 [10:39] * Emersonrae [Emersonrae@notlogged] has joined #minecrafthelp
#2157 [10:39] <ferociousbunny16> bc if not i will not take your advice. sorry
#2158 [10:40] <Ricoz> ferociousbunny16, thats fine, i am only trying to help others out.
#2159 [10:40] <Andrio> Try installing the latest java? :P
#2160 [10:40] <ferociousbunny16> sorry i just need u know people who help others with this kinda stuff
#2161 [10:41] <Andrio> Well, they are trying.
#2162 [10:41] * fogatLAN7319 [fogatLAN7319@notlogged] has joined #minecrafthelp
#2163 [10:41] <ferociousbunny16> okay maybe i will try and if i doesn't work i will come back
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#2166 [10:41] <ferociousbunny16> btw does anyone know how to delete files on mac?
#2167 [10:42] * Maxis|Sleep is now known as Maxis
#2168 [10:42] * david is now known as Guest79995
#2169 [10:42] <Ricoz> hugo, try to update your drivers, this link might help you https://downloadcenter.intel.com/SearchResult.aspx?lang=&ProductID=3319&ProdId=3319
#2170 [10:43] * babylon [babylon@notlogged] has joined #minecrafthelp
#2171 [10:43] <hugo> thank you I'll try
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#2174 [10:44] <Emersonrae> Need help with Pixel format can't not find updated drivers?
#2175 [10:44] * bashtooth_ [bashtooth_@notlogged] has quit. (Quit: Web client closed)
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#2179 [10:45] <Ricoz> Emersonrae, please send us your DXdiag
#2180 [10:45] * razor [razor@notlogged] has quit. (Client Quit)
#2181 [10:45] <Emersonrae> Need a link for AMD graphics card?
#2182 [10:45] * Guest79995 [Guest79995@notlogged] has quit. (Client Quit)
#2183 [10:45] <Ricoz> Emersonrae, please send us your DXdiag
#2184 [10:45] <Ricoz> :P
#2185 [10:46] <Andrio> how about AMD's website?
#2186 [10:47] * christoffer5okt [christoffer5okt@notlogged] has joined #minecrafthelp
#2187 [10:47] <babylon> hi help with same problem as emersonrae
#2188 [10:47] * kendrick [kendrick@notlogged] has joined #minecrafthelp
#2189 [10:47] <Maxis> babylon, do you have a link to your DxDiag report?
#2190 [10:47] <Ricoz> babylon, mind sending us your dxdiag report?
#2191 [10:48] <babylon> ---- Minecraft Crash Report ----
#2192 [10:48] * j_ [j_@notlogged] has joined #minecrafthelp
#2193 [10:48] <Ricoz> ??> babylon paste
#2194 [10:48] <VoxelHead> babylon: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2195 [10:49] * Emelia02 [Emelia02@notlogged] has joined #minecrafthelp
#2196 [10:49] <Emersonrae> ------------------ System Information ------------------ Time of this report: 12/25/2014, 10:35:40 Machine name: DAVE-PC Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.100218-0019) Language: English (Regional Setting: English) System Manufacturer: Dell Inc System Model: Dimension C521 BIOS: )Phoenix - Award WorkstationBIOS v6.00PG Processor: AMD Athlon
#2197 [10:49] <j_> cant load minec says there is a problem with a loopback socket
#2198 [10:49] <Ricoz> ??> Emersonrae paste
#2199 [10:49] <VoxelHead> Emersonrae: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2200 [10:49] <Maxis> J_, do you get a crash report?
#2201 [10:50] <ferociousbunny16> ok so i downloaded the latest version of java and it still is telling me that i can't run minecraft
#2202 [10:51] <Maxis> ferociousbunny16, what is it telling you when you try to run Minecraft?
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#2207 [10:52] <babylon> http://paste.ubuntu.com/9618022/
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#2211 [10:52] <ferociousbunny16> it tells me in order to run minecraft i need to install the legacy java se 6 runtime
#2212 [10:52] <Maxis> ??> babylon win/dxdiag
#2213 [10:52] <VoxelHead> babylon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2214 [10:52] <LiamThiel> I have installed minecraft on windows 7, but am getting a crash when launching
#2215 [10:52] <ferociousbunny16> excuse in order to open
#2216 [10:52] <ferociousbunny16> excuse in order to open
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#2218 [10:53] <Maxis> LiamThiel, do you get a crash report?
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#2221 [10:53] <LiamThiel> Error message: "EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6b8cc6d9, pid=2180, tid=2644"
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#2223 [10:53] <Maxis> ??> LiamTheil launcher/crash-log
#2224 [10:54] <VoxelHead> LiamTheil: We need to see your crash log, which appears after a crash.
#2225 [10:54] <VoxelHead> LiamTheil: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#2226 [10:54] <ferociousbunny16> what lol
#2227 [10:54] <Maxis> ferociousbunny16, ignore that
#2228 [10:54] <ferociousbunny16> lol
#2229 [10:54] <ferociousbunny16> ok
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#2231 [10:55] <ferociousbunny16> tryin to hack my computer? XD
#2232 [10:55] <LiamThiel> Thanks: http://paste.ubuntu.com/9618032/
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#2234 [10:55] * Ricoz is now known as Ricoz|Afk
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#2237 [10:55] <Maxis> ferociousbunny16, I'm no mac expert, by try the solution listed at http://gaming.stackexchange.com/questions/178178/making-minecraft-run-with-java-8-on-os-x-10-10
#2238 [10:56] <stupid3700> ??> LiamThiel win/java/reinst
#2239 [10:56] <VoxelHead> LiamThiel: You need to reinstall Java.
#2240 [10:56] <VoxelHead> LiamThiel: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.8
#2241 [10:56] <ferociousbunny16> thank you, Maxis :)
#2242 [10:56] <Maxis> but* blrh
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#2244 [10:57] * Joe [Joe@notlogged] has joined #minecrafthelp
#2245 [10:57] <Beasttime_100> Hello
#2246 [10:57] * young_blood13023 [young_blood13023@notlogged] has joined #minecrafthelp
#2247 [10:57] <Maxis> Hi Beasttime_100
#2248 [10:57] <Beasttime_100> How do you pack a hacker
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#2250 [10:57] <stupid3700> Beasttime_100: What?
#2251 [10:57] <Beasttime_100> How do you kack a hacker
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#2253 [10:58] <Beasttime_100> How do you kick a hacker
#2254 [10:58] <Ricoz|Afk> Eh?
#2255 [10:58] <stupid3700> Beasttime_100: From a server of yours?
#2256 [10:58] <Maxis> Beasttime_100, /kick <username>
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#2258 [10:58] * Ricoz|Afk is now known as Ricoz
#2259 [10:58] <bigpanda1947> is there any help out here
#2260 [10:58] <Maxis> yes
#2261 [10:58] <stupid3700> ??> bigpanda1947 ask
#2262 [10:58] <VoxelHead> bigpanda1947: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2263 [10:58] <VoxelHead> bigpanda1947: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#2266 [10:58] <bigpanda1947> i just downloaded the game and i get an unknown error
#2267 [10:59] <stupid3700> bigpanda1947: And is this with the launcher from minecraft.net ?
#2268 [10:59] <bigpanda1947> yes stupid 3700
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#2270 [10:59] <Maxis> bigpanda1947, make sure you have the right version of Java and download the old launcher available at https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#2271 [10:59] <ferociousbunny16> oh geez what are these, commands??
#2272 [10:59] <ferociousbunny16> lol i have no idea what to do
#2273 [10:59] <bigpanda1947> ok so i must download that first
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#2275 [11:00] <Maxis> ferociousbunny16, things you have to put into Terminal I think
#2276 [11:00] <ferociousbunny16> oh lawd
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#2278 [11:00] <ferociousbunny16> freaking apple
#2279 [11:00] <Maxis> ferociousbunny16, like I said, no Mac expert :P
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#2282 [11:00] <babylon> hope this is right http://paste.ubuntu.com/9618066/
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#2284 [11:01] <bigpanda1947> maxis will this fix the unknown error you think
#2285 [11:01] <Ricoz> bigpanda1947, it should
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#2288 [11:01] <Maxis> bigpanda1947, it should considering that error specifically only happens with the newest version of the launcher
#2289 [11:01] <Joe> https://gist.github.com/anonymous/653f5b77be148b8a2b65 i have downloaded minecraft and have come up an error with error - need open gl.
#2290 [11:01] <Maxis> Joe, one moment
#2291 [11:01] <bigpanda1947> ok i'll try it and come back thanks for the help
#2292 [11:02] <hectovit> i installed mindcraft on my windows 7 pc.. gettinf this error..A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000069b9a735, pid=2500, tid=7060 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops)
#2293 [11:02] <Ricoz> ??> hectovit paste
#2294 [11:02] <VoxelHead> hectovit: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#2296 [11:03] <Maxis> Joe, we need your HP Product Number
#2297 [11:03] <Maxis> ??> Joe oem/hp/product-number
#2298 [11:03] <VoxelHead> Joe: You can find your HP Product Number here: http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
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#2301 [11:03] <bigpanda1947> maxi is there a way to open that instead of the new launcher i have on my desktop
#2302 [11:04] <Joe> HP probook 4310s
#2303 [11:04] <Maxis> bigpanda1947, just double-click the other one once it's downloaded and remove the old launcher from the desktop
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#2305 [11:04] <Maxis> Joe, need the exact product number, there are 3 different models here with that same name
#2306 [11:04] <hectovit> can someone help me get mindcraft running
#2307 [11:05] <Maxis> hectovit, maybe, what's the issue?
#2308 [11:05] <ferociousbunny16> okay so those commands say no such file or directory
#2309 [11:05] <ferociousbunny16> so I'm sure it would work if i knew how to actually command this right lol
#2310 [11:05] <Maxis> ferociousbunny16, and you got the latest version of Java 1.8 installed on your machine?
#2311 [11:05] <ferociousbunny16> yes
#2312 [11:05] <bigpanda1947> maxis can i update it to 1.8.3 after i open the 1.5
#2313 [11:05] <hectovit> when i click play demo i get the error above
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#2315 [11:06] <ferociousbunny16> would the DX.diag help you or no?
#2316 [11:06] <Maxis> bigpanda1947, the launcher version has no effect on game version, the 1.5 launcher should automatically default to play 1.8.1 automatically
#2317 [11:06] <bigpanda1947> maxis thanks it worked
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#2319 [11:07] <Maxis> bigpanda1947, no problem
#2320 [11:07] <Joe> will need to come back to you.
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#2322 [11:07] <Maxis> Joe, that's fine, take your time
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#2324 [11:07] <Maxis> ferociousbunny16, I don't think it would help, one moment
#2325 [11:07] <ferociousbunny16> ok thats fine
#2326 [11:07] <hectovit> i can paste the error again if you need
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#2329 [11:08] <Maxis> ??> hectovit paste
#2330 [11:08] <VoxelHead> hectovit: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2331 [11:08] <Pablo> Why I can't buy minecraft for pc witch a credit target?
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#2335 [11:08] <Maxis> hectovit, paste it at the website VoxelHead just gave you instead
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#2337 [11:09] <Maxis> Pablo, are you using a Target Minecraft Giftcard?
#2338 [11:09] <Pablo> no
#2339 [11:09] <Maxis> Pablo, how are you paying for Minecraft?
#2340 [11:09] <Pablo> I am using a master card
#2341 [11:09] <Maxis> Pablo, okay, so what's preventing you from buying Minecraft?
#2342 [11:10] * Ritsuka is now known as Kaname
#2343 [11:10] <Pablo> witch a master card
#2344 [11:10] <hectovit> done
#2345 [11:11] <Ricoz> hectovit, mind sending us the link?
#2346 [11:11] <hectovit> http://paste.ubuntu.com/9618091/
#2347 [11:11] <Maxis> Pablo, no, what's the problem you experience when trying to pay for Minecraft? Do you get an error?
#2348 [11:11] <Pablo> Yes I get a error
#2349 [11:11] <Maxis> ??> hectovit win/dxdiag
#2350 [11:11] <VoxelHead> hectovit: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2351 [11:11] <Pablo> The error is this
#2352 [11:12] <Maxis> Pablo, what does the error say exactly?
#2353 [11:12] <Pablo> one moment
#2354 [11:12] <Pablo> Im going to find the error again
#2355 [11:12] <Maxis> Pablo, alright, take your time
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#2357 [11:13] <Ricoz> Maxis, you seem like you have a lot of experience :o
#2358 [11:13] <Maxis> Ricoz, a little :P
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#2363 [11:14] <LiamThiel> receiving the following error when operating: "java runtime error"
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#2365 [11:14] <Maxis> LiamThiel, do you get a crash report?
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#2367 [11:15] <babylon> http://paste.ubuntu.com/9618066/ is this it
#2368 [11:15] <renea> i bought the game and downloaded it and when i open it a small window appears with a message that says unknown error. pleasxe help
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#2370 [11:15] <Maxis> renea, make sure you have the correct version of Java installed and download the old launcher available at https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
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#2372 [11:15] <Dfd> Db. Bj
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#2375 [11:15] <Dfd> Vffgfgffhfghfg
#2376 [11:15] <Maxis> babylon, one moment
#2377 [11:15] <Maxis> Dfd, do you require assistance?
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#2379 [11:15] <LiamThiel> yes
#2380 [11:16] <renea> i will try that now. i got for my son for xmas and hes dying to play:(
#2381 [11:16] <Maxis> LiamThiel, so you do get a crash report?
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#2383 [11:17] <Ricoz> renea, please tell him to stay alive. it should fix the issue :)
#2384 [11:17] * Sp4rt4nR17 [Sp4rt4nR17@notlogged] has joined #minecrafthelp
#2385 [11:17] <LiamThiel> yes: "EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x274a3e88, pid=1772, tid=3572"
#2386 [11:17] <hectovit> https://gist.github.com/anonymous/79510b79b37ec68b5bd7
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#2389 [11:17] <renea> thank you i hope so and if it did, thank you , you will be our xmas miracle
#2390 [11:18] * ben is now known as Guest36962
#2391 [11:18] <Maxis> ??> LiamTheil launcher/crash-log
#2392 [11:18] <VoxelHead> LiamTheil: We need to see your crash log, which appears after a crash.
#2393 [11:18] <VoxelHead> LiamTheil: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
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#2395 [11:18] <Sp4rt4nR17> hello, has anyone with an xbox one experienced freezing when interacting with maps since the recent update? thanks!
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#2397 [11:19] <Maxis> Sp4rt4nR17, you might have better luck posting on the Minecraft forums Xbox support section, not many of us here know much about the Xbox version of Minecraft
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#2400 [11:19] <booboobre143> Hello, Whenever I Try downloading minecraft i try opening the little download box, and a little screen comes up called minecraft server this is my first time downloading it on my brand new computer any ideas?
#2401 [11:19] <Sp4rt4nR17> ok thanks dude!
#2402 [11:19] <piewiffer> Okay so for Christmas I got a Minecraft gift card, I tried using it and when I said forgot username it showed what I origonally typed in on the email so when I tried logging into that account it said that I dont have that username
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#2405 [11:20] <Maxis> babylon, try downloading and installing the driver at http://support.amd.com/en-us/download/workstation/multi-view/legacy?os=Windows%207%20-%2032&rev=8.593.100.8
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#2407 [11:20] <renea> now it installed and it asked me to log in which i did so what do i install minecraft 1.8.1
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#2409 [11:20] * LiamThiel [LiamThiel@notlogged] has quit. (Ping timeout: 186 seconds)
#2410 [11:20] <Maxis> renea, just press the Play button and it will install Minecraft 1.8.1 automatically
#2411 [11:21] <piewiffer> What about me?
#2412 [11:21] <hectovit> Maxiis did you get the link?
#2413 [11:21] <piewiffer> Im trying to get an alt account D:
#2414 [11:21] <Maxis> piewiffer, there are many people requiring assistance right now, one moment
#2415 [11:21] <Scrooge> Maxis you guys been getting a lot of trolls in here today?
#2416 [11:21] <Ricoz> piewiffer, please wait until one of the volunteers are available.
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#2418 [11:21] <Maxis> Scrooge, not yet, just a lot of people
#2419 [11:22] <Scrooge> Ahh. We had someone come in asking if they can disable the alphanumeric part of nicknames. >_>
#2420 [11:22] * tommydiesalot [tommydiesalot@notlogged] has joined #minecrafthelp
#2421 [11:22] <Maxis> hectovit, one moment
#2422 [11:22] <Pepsi> Boo
#2423 [11:22] <hectovit> k, thanks
#2424 [11:22] <hectovit> k, thanks
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#2427 [11:22] <piewiffer> poopy
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#2429 [11:23] <renea> there is no play button.
#2430 [11:23] <renea> i installed java
#2431 [11:23] <Scrooge> renea what screen are you at?
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#2434 [11:24] <Maxis> hectovit, try downloading and installing the driver at http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%207%20-%2064
#2435 [11:25] <renea> it has a blank space but with the black background and underneath it says mindcraft news, should there be a screen there where a video plays that is missing
#2436 [11:25] <Scrooge> Yeah, close that and open the minecraft icon again renea
#2437 [11:26] <hectovit> will do
#2438 [11:26] * Maxis is now known as Maxis|Away
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#2440 [11:26] <renea> i did that after it let me sign in and it again says unknown error
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#2442 [11:27] <Scrooge> and M*xis had you install Java?
#2443 [11:28] <squash96> hi i need help with getting forge 1.6.4 on to my pc and it keeps coming up with you must run 1.6.4 atleast once before downloading what dose this mean
#2444 [11:28] <booboobre> haiii so i got a new windows 8.1 today and i try downloading minecraft and whenever i download it, minecraft server comes up and its been there for an hour or more and i would really like to start playing it again since my other computer was too old in graphics. ~booboobre
#2445 [11:28] <Ricoz> squash96, read /topic please
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#2448 [11:29] <Scrooge> booboobre don't run the server, run the game...
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#2450 [11:30] <Crazyfraze13> II have been told that I was sent the Verificiation email from Mojang to say I have made my account succesfully but it hasn't been recieved
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#2452 [11:30] <booboobre> how can i run the game whenever this is my first time downloading it?...
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#2454 [11:30] <Ricoz> booboobre, can you explain your problem? Because i couldn´t make sense of your last message.
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#2456 [11:31] * babylon [babylon@notlogged] has quit. (Ping timeout: 186 seconds)
#2457 [11:31] <Scrooge> Ricoz - sounds like he download minecraft_server and ran that instead of minecraft.
#2458 [11:31] * Crazyfraze13 [Crazyfraze13@notlogged] has quit. (Client Quit)
#2459 [11:31] <Scrooge> of course he could have simply used the wrong words.
#2460 [11:31] <Scrooge> anyways... too much for me here :(
#2461 [11:31] <Scrooge> anyways... too much for me here :(
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#2463 [11:32] <Galaxy_2Alex> ...oh well, good day, and merry christmas.
#2464 [11:32] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 198 seconds)
#2465 [11:32] <Ricoz> booboobre, go to minecraft.net and try to download the Launcher, instead of the server :P
#2466 [11:32] <Galaxy_2Alex> booboobre, You downloaded the server instaed of the actual launcher.
#2467 [11:33] <Galaxy_2Alex> booboobre, It's the .msi file on here: https://minecraft.net/download
#2468 [11:33] <booboobre> oh. LOL. thanks and merry christmas
#2469 [11:33] <Ricoz> The same to you.
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#2480 [11:37] <UnyFirst> Pixel Format Not Accelerated
#2481 [11:37] <Galaxy_2Alex> UnyFirst, Did you already create a DxDiag?
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#2483 [11:37] <Galaxy_2Alex> UnyFirst, If so, please post the link to it into rhis chat.
#2484 [11:37] <Galaxy_2Alex> *this
#2485 [11:37] <lay> yes
#2486 [11:38] <UnyFirst> https://gist.github.com/anonymous/a7ccd7785187aa11e73a
#2487 [11:38] <lay> https://gist.github.com/anonymous/e23f2a431df8d789f4c1
#2488 [11:38] <Galaxy_2Alex> UnyFirst, One moment
#2489 [11:38] <Galaxy_2Alex> lay, One moment
#2490 [11:38] * tegner [tegner@notlogged] has joined #minecrafthelp
#2491 [11:38] <Galaxy_2Alex> UnyFirst, I need your HP product number.
#2492 [11:39] <Galaxy_2Alex> ??> UnyFirst oem/hp/product-number
#2493 [11:39] <VoxelHead> UnyFirst: You can find your HP Product Number here: http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
#2494 [11:39] * Syndev [Syndev@notlogged] has joined #minecrafthelp
#2495 [11:39] <tegner> I its not possible to select a world in my PC version the mouse only works with the buttons not when scrolling
#2496 [11:39] * jacobhel [jacobhel@notlogged] has joined #minecrafthelp
#2497 [11:39] <Galaxy_2Alex> tegner, Is it on a Touchscreen device?
#2498 [11:40] <tegner> yes
#2499 [11:40] <Galaxy_2Alex> tegner, And you are using an external mouse?
#2500 [11:40] <tegner> HP Spectre x2
#2501 [11:40] <tegner> nope should I try to connect one?
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#2503 [11:40] <tegner> I use the touchpad
#2504 [11:40] <lay> hold on please
#2505 [11:40] <Galaxy_2Alex> tegner, Yes, it's a known problem that you cannot select worlds on a touchscreen device.
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#2507 [11:41] <Galaxy_2Alex> lay, Only messages starting with your name are for you.
#2508 [11:41] <tegner> Okey thanks. Can I install Mindscraft on more than one PC?
#2509 [11:41] <Galaxy_2Alex> tegner, Yes.
#2510 [11:41] <tegner> great I'll do that instead, thanks for your help
#2511 [11:41] <Ricoz> mindscraft?
#2512 [11:41] <Galaxy_2Alex> lay, Download and Install this driver: http://download.lenovo.com/pccbbs/mobiles/66ux03ww.exe
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#2514 [11:42] <UnyFirst> still looking for product number
#2515 [11:43] <Galaxy_2Alex> UnyFirst, Alright, take the time you need^^
#2516 [11:43] <Galaxy_2Alex> UnyFirst, Acutally, here are a few other ways to find it out: http://h10025.www1.hp.com/ewfrf/wc/document?tmp_renderType=findModel&cc=uk&dlc=en&docname=c00033108&lc=en
#2517 [11:44] <lay> ok downloaded
#2518 [11:44] * Tempestuz [Tempestuz@notlogged] has joined #minecrafthelp
#2519 [11:44] <Tempestuz> hi
#2520 [11:44] <Galaxy_2Alex> Tempestuz, Hello.
#2521 [11:44] <Galaxy_2Alex> lay, Okay, install it now.
#2522 [11:45] <UnyFirst> HP G 60
#2523 [11:45] <Tempestuz> does somebody know how to fix missing mcmeta?
#2524 [11:45] * Cassie_ [Cassie_@notlogged] has joined #minecrafthelp
#2525 [11:46] <Galaxy_2Alex> UnyFirst, No, that is not the full one. Should be something like "G60-340-US"
#2526 [11:46] <Cassie_> I I am trying to download and run Minecraft on my new PC. Before it completes I get an unable to Lauch error. Please someone help
#2527 [11:46] <Galaxy_2Alex> Tempestuz, In what context?
#2528 [11:46] <Ricoz> Cassie_, mind sending me a DXdiag?
#2529 [11:46] <Galaxy_2Alex> Cassie_, What's the full error?
#2530 [11:47] <lay> it didn't work
#2531 [11:47] <Galaxy_2Alex> lay, Did you install it?
#2532 [11:47] <Tempestuz> galaxy if u look at http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2309976-help-missing-pack-mcmeta
#2533 [11:47] <Tempestuz> u will see what the problem is
#2534 [11:47] <Cassie_> Yes I installed it, cannot run launcher
#2535 [11:47] <Galaxy_2Alex> ??> Tempestuz win/reinst/rename
#2536 [11:47] <VoxelHead> Tempestuz: You may need to try running Minecraft with a blank slate.
#2537 [11:47] <VoxelHead> Tempestuz: To do this, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, find the directory called .minecraft and right-click it to rename. Rename it to oldminecraft
#2538 [11:47] <lay> what am i installing. i am new to this
#2539 [11:48] <Galaxy_2Alex> lay, The file you just downloaded.
#2540 [11:48] <Tempestuz> is that not the same as remove the files
#2541 [11:48] <Tempestuz> because i did that already
#2542 [11:48] <Tempestuz> and i did download minecraft again
#2543 [11:48] <Ricoz> Cassie_, can you send us your DxDiag? It might be a driver that needs updating.
#2544 [11:49] <Galaxy_2Alex> ??> Tempestuz launcher/log
#2545 [11:49] <VoxelHead> Tempestuz: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2546 [11:49] <VoxelHead> Tempestuz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
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#2548 [11:49] <Tempestuz> where can i send u the launcher logg because if i send it here the chat will being spammed ;d
#2549 [11:49] <Galaxy_2Alex> Ricoz, It's not always the driver, and it might be useful to know what the actual error is before.
#2550 [11:49] <Cassie_> I will try to rename, brb
#2551 [11:49] <Galaxy_2Alex> Tempestuz, Read the instructions.
#2552 [11:49] <Tempestuz> okay
#2553 [11:49] <Tempestuz> sec
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#2556 [11:50] <Galaxy_2Alex> Tempestuz, You are not supposed to put the full log into this chat, the instructions tell you exactly how to submit it.
#2557 [11:50] <Galaxy_2Alex> Cassie_, Hold on!
#2558 [11:50] <Galaxy_2Alex> Cassie_, Only messages starting with your name are for you, those instructions were not directed to you.
#2559 [11:51] <Galaxy_2Alex> Cassie_, Please copy the error log, and paste it to http://paste.ubuntu.com/
#2560 [11:51] <lay> its telling me that it didn't install correctly do to setting for my computer
#2561 [11:52] <Cassie_> Which one should I download Minecraft.msi, Minecraft.exe? I have a brand new Lenovo K450e
#2562 [11:52] <Galaxy_2Alex> Cassie_, The first one.
#2563 [11:53] <Galaxy_2Alex> lay, I need the product name of your laptop: http://support.lenovo.com/us/en/find-product-name
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#2565 [11:53] <Cassie_> So I do save and run and a mincraft setup box comes up, the change option is greyed out. I can choose repair or remove
#2566 [11:53] <Galaxy_2Alex> Cassie_, Do "repair".
#2567 [11:53] * kbmoney111 [kbmoney111@notlogged] has joined #minecrafthelp
#2568 [11:53] <Cassie_> ok thanks
#2569 [11:54] <Cassie_> first time in this chat...
#2570 [11:54] <Tempestuz> Where can i find the launcher logs
#2571 [11:54] <kbmoney111> i keep getting a launcher error
#2572 [11:54] * LiamThiel [LiamThiel@notlogged] has joined #minecrafthelp
#2573 [11:54] <Galaxy_2Alex> ??> Tempestuz launcher/log
#2574 [11:54] <VoxelHead> Tempestuz: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2575 [11:54] <VoxelHead> Tempestuz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#2576 [11:54] <lay> 4151
#2577 [11:54] <lay> lenovo
#2578 [11:54] <Galaxy_2Alex> ??> kbmoney111 launcher/game-output
#2579 [11:54] <VoxelHead> kbmoney111: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2580 [11:55] <VoxelHead> kbmoney111: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#2581 [11:55] <LiamThiel> I am continuing o get an error message when starting up the program. I have unistlled Java, and then reinstalled the latest version. I have been getting a bug report.
#2582 [11:55] * braeden [braeden@notlogged] has joined #minecrafthelp
#2583 [11:55] <Cassie_> This is what I get...Minecraft Launcher box appeared and said Unable to start Launcher, please try again
#2584 [11:56] <Galaxy_2Alex> lay, Well, I gave you the correct driver, something else seems to be wrong. Contact Lenovo, liiks like an error on their side.
#2585 [11:56] <LiamThiel> Here is the error log: http://paste.ubuntu.com/9618341/
#2586 [11:56] * SSS [SSS@notlogged] has joined #minecrafthelp
#2587 [11:56] * tdja [tdja@notlogged] has joined #minecrafthelp
#2588 [11:56] <Galaxy_2Alex> Cassie_, Is that the full error?
#2589 [11:56] <Galaxy_2Alex> ??> LiamThiel gpu/intel/ig4
#2590 [11:56] <VoxelHead> LiamThiel: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#2591 [11:56] <VoxelHead> LiamThiel: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#2592 [11:56] <Galaxy_2Alex> LiamThiel, ^
#2593 [11:57] <SSS> K i purchased minecraft, redeemed and downloaded it but in my profile it says i havent and yet i am still in the same account.
#2594 [11:57] <Cassie_> yes, the Launcher bos goes through Setting up runtime, at the end a box appears behind it with the error above
#2595 [11:57] <LiamThiel> Thanks. Where do I get the older version?
#2596 [11:57] <kbmoney111> unable to copy text: it says unknown error
#2597 [11:57] <Galaxy_2Alex> SSS, What is your Minecraft Username?
#2598 [11:57] <tdja> i bought a surface 2 for my son to polay minecraft on and it doesnt work is there a way to use it?
#2599 [11:57] <Galaxy_2Alex> ??> Cassie_ dl/client
#2600 [11:57] <VoxelHead> Cassie_: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#2601 [11:57] <VoxelHead> Cassie_: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#2602 [11:57] <SSS> SpacetickSquideh
#2603 [11:57] <Galaxy_2Alex> Cassie_, Try the .exe instead ^
#2604 [11:57] <Galaxy_2Alex> ??> LiamThiel launcher/change-version
#2605 [11:58] <VoxelHead> LiamThiel: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2606 [11:58] <webrosc|gone> tdja, i have a feeling only the surface pro will run minecraft
#2607 [11:58] <Galaxy_2Alex> kbmoney111, Use the .exe version instead for now:
#2608 [11:58] <Galaxy_2Alex> ??> kbmoney111 dl/client
#2609 [11:58] * ItzEchoHD [ItzEchoHD@notlogged] has joined #minecrafthelp
#2610 [11:58] <VoxelHead> kbmoney111: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#2611 [11:58] <VoxelHead> kbmoney111: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#2612 [11:58] <SSS> my minecraft username is SpacetickSquideh
#2613 [11:58] <Galaxy_2Alex> tdja, No, sorry, a Surface 2 is not sufficient to play Minecraft.
#2614 [11:58] <tdja> thanks
#2615 [11:58] <Cassie_> ok, also, should I be chossing Run, Save, or Save and Run?
#2616 [11:58] * bigpanda1947 [bigpanda1947@notlogged] has joined #minecrafthelp
#2617 [11:58] <Galaxy_2Alex> Cassie_, Save it, and put it wherever you want it.
#2618 [11:59] <SSS> The reason why i asked is because it wont let meupload my skin
#2619 [11:59] <bigpanda1947> guys how do i create a shortcut on my desktop
#2620 [11:59] * braeden [braeden@notlogged] has quit. (Client Quit)
#2621 [11:59] <Galaxy_2Alex> SSS, And it doesn't show up on account.mojang.com?
#2622 [11:59] <SSS> nope
#2623 [11:59] <Galaxy_2Alex> bigpanda1947, What OS?
#2624 [11:59] <bigpanda1947> vista
#2625 [11:59] * cheyenne5665 [cheyenne5665@notlogged] has joined #minecrafthelp
#2626 [11:59] <Galaxy_2Alex> SSS, You are using the wrong E-Mail Account to log in.
#2627 [11:59] <LiamThiel> thanks
#2628 [11:59] <bigpanda1947> i have to use the old launcher version
#2629 [11:59] <SSS> i am using the right one
#2630 [12:00] <SSS> ive checked every aspect
#2631 [12:00] <Galaxy_2Alex> bigpanda1947, Just put the .exe on the desktop, it doesn't matter where it is
#2632 [12:00] <kbmoney111> tried exe version and i am still getting the same unknown error
#2633 [12:00] * grrfrustrated [grrfrustrated@notlogged] has joined #minecrafthelp
#2634 [12:00] <Galaxy_2Alex> kbmoney111 Is that everything it says?
#2635 [12:00] <bigpanda1947> put .exe ?
#2636 [12:00] * Tempestuz_ [Tempestuz_@notlogged] has joined #minecrafthelp
#2637 [12:00] <Galaxy_2Alex> SSS, If it doesn't show up on that page, you are using the wrong E-Mail Adress.
#2638 [12:00] <Tempestuz_> i am back
#2639 [12:00] * Tempestuz [Tempestuz@notlogged] has quit. (Ping timeout: 186 seconds)
#2640 [12:00] <Galaxy_2Alex> ??> bigpanda1947 dl/client
#2641 [12:00] <VoxelHead> bigpanda1947: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#2642 [12:00] <VoxelHead> bigpanda1947: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#2643 [12:00] <Galaxy_2Alex> bigpanda1947, That one^
#2644 [12:01] <Tempestuz_> galxy do u have Teamvieuwer?
#2645 [12:01] <Ricoz> Galaxy_2Alex, having fun? xD
#2646 [12:01] <Galaxy_2Alex> Tempestuz_, Yes, but currently too busy to use it.
#2647 [12:01] <SSS> okay assuming that i did use the correct email address, what should i do?
#2648 [12:01] <Tempestuz_> ah
#2649 [12:01] <Galaxy_2Alex> Ricoz, Merry christmas to you too <3
#2650 [12:01] <Cassie_> Now the Launcher box gets to "Unpacking launcher" then a Mincraft Launcher box appears behind saying "Unable to start Launcher, please try again"
#2651 [12:01] <Ricoz> Galaxy_2Alex, same to you mate
#2652 [12:01] <Tempestuz_> okay but i can`t send the launcher log because the site wont let me paste it
#2653 [12:01] <bigpanda1947> so how do i save it to my desktop
#2654 [12:01] <Galaxy_2Alex> SSS, Try your Mail adress here:
#2655 [12:01] <UnyFirst> HP G60-235DX
#2656 [12:02] <cheyenne5665> unknown error when trying to launch for the first time
#2657 [12:02] <Galaxy_2Alex> ??> SSS account/retrieve-name
#2658 [12:02] <VoxelHead> SSS: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#2659 [12:02] <GreyVulpine> cheyenne5665 - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the windows alternative download heading, download the minecraft.exe from there instead.
#2660 [12:02] <Galaxy_2Alex> Cassie_, What Antivirus program are you using?
#2661 [12:02] <ItzEchoHD> Hello i am having trouble with minecraft it wont load when i click play i goes to the mojang logo and then crashes with an fatal error that has been detected by the java runtime enviroment it also says Failed to write core dump. Minidumps are not enabled by default on client versions of Windows can someone pls help me?
#2662 [12:02] <Galaxy_2Alex> bigpanda1947, Just move it to there.
#2663 [12:02] <GreyVulpine> ItzEchoHD - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2664 [12:02] <Galaxy_2Alex> UnyFirst, One moment+
#2665 [12:03] <Galaxy_2Alex> UnyFirst, In which country did you but the laptop?
#2666 [12:03] <ferociousbunny16> finally got it working. Just fyi for any other macbook peeps, Maxi:
#2667 [12:03] <Cassie_> McAfee but I'm not sure if its up and running yet. We just set this computer up
#2668 [12:03] <bigpanda1947> galaxy so how do i move it
#2669 [12:03] <Galaxy_2Alex> Cassie_, Try the .exe launcher instead:
#2670 [12:03] <Galaxy_2Alex> ??> Cassie_ dl/client
#2671 [12:03] * tdja [tdja@notlogged] has quit. (Ping timeout: 186 seconds)
#2672 [12:03] <VoxelHead> Cassie_: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#2673 [12:03] <VoxelHead> Cassie_: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#2674 [12:03] <ferociousbunny16> go to java for iOS X and it will come up (just for future reference :))
#2675 [12:03] <Galaxy_2Alex> bigpanda1947, You... just move the thing from the download folder to your Desktop.
#2676 [12:03] * jane_ [jane_@notlogged] has joined #minecrafthelp
#2677 [12:03] <ItzEchoHD> url is here http://paste.ubuntu.com/9618387/
#2678 [12:04] <UnyFirst> it's from the us, but after going through multiple attempts this was the endresult
#2679 [12:04] <Galaxy_2Alex> UnyFirst, Nevermind, got it.
#2680 [12:04] * GMAC [GMAC@notlogged] has joined #minecrafthelp
#2681 [12:04] <Galaxy_2Alex> ??> ItzEchoHD gpu/intel/ig4
#2682 [12:04] <VoxelHead> ItzEchoHD: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#2683 [12:04] <VoxelHead> ItzEchoHD: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#2684 [12:04] <bigpanda1947> galaxy ok hold on
#2685 [12:04] <ItzEchoHD> ok
#2686 [12:05] <Galaxy_2Alex> UnyFirst, Download and Install this driver: http://ftp.hp.com/pub/softpaq/sp44501-45000/sp44939.exe
#2687 [12:05] <ItzEchoHD> thx
#2688 [12:05] <kbmoney111> that worked for me but is this the full version. and how do i get back to the game if i close it out
#2689 [12:06] <bigpanda1947> galaxy the old shortcut i have is coming up with the unknown error should i uninstall and reinstall
#2690 [12:06] * jane_ [jane_@notlogged] has quit. (Client Quit)
#2691 [12:06] <Galaxy_2Alex> kbmoney111, Yes, it's the full version. While downloading the .exe, press "Save" instead, and then move it from the downloads folder to wherever you want.
#2692 [12:06] <SSS> okay lets put it like this assuming everything is fine and i have redeemed a code and i have downloaded minecraft and in the profile i do not have any to acess to the ability to change skins. what do i do?
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#2694 [12:06] * golionz [golionz@notlogged] has quit. (Quit: Goodbye everyone, I will remember you all in therapy.)
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#2696 [12:07] <Galaxy_2Alex> bigpanda1947, Just delete the shortcut, you can just use the Minecraft.exe with that.
#2697 [12:07] <Tempestuz_> ji get warnings like this
#2698 [12:07] * ferociousbunny16 [ferociousbunny16@notlogged] has quit. (Ping timeout: 186 seconds)
#2699 [12:07] * ItzEchoHD [ItzEchoHD@notlogged] has quit. (Quit: Web client closed)
#2700 [12:07] * jen [jen@notlogged] has quit. (Client Quit)
#2701 [12:07] * Kaname is now known as Ritsuka
#2702 [12:07] <Galaxy_2Alex> SSS, What happens if you log in to minecraft.net with the exact same login data?
#2703 [12:08] <SSS> the same result
#2704 [12:08] * Ritsuka is now known as Kaname
#2705 [12:08] <UnyFirst> its asking for a restart
#2706 [12:08] <Galaxy_2Alex> SSS, Does it ask you to buy the game again on there, or what does it do?
#2707 [12:08] <Galaxy_2Alex> UnyFirst, Do that then.
#2708 [12:08] <UnyFirst> okay
#2709 [12:09] * cheyenne5665 [cheyenne5665@notlogged] has quit. (Quit: Web client closed)
#2710 [12:09] <SSS> it does ask me to buy it although it is bought redeemed and downloaded and i do have access to the full version.
#2711 [12:09] * grrfrustrated [grrfrustrated@notlogged] has quit. (Quit: Web client closed)
#2712 [12:10] <Galaxy_2Alex> SSS, Again: You are using the wrong E-Mail Adress.
#2713 [12:10] <Galaxy_2Alex> SSS, Contact Mojang with your transaction ID, and ask what is going on.
#2714 [12:10] * Tempestuz_ [Tempestuz_@notlogged] has quit. (Ping timeout: 186 seconds)
#2715 [12:10] <bigpanda1947> galaxy thanks it worked so how do i make commands like hover and fly
#2716 [12:10] <SSS> whats the transaction id
#2717 [12:10] <Galaxy_2Alex> SSS, The gift code is the transaction ID:
#2718 [12:10] <SSS> oh
#2719 [12:10] <Galaxy_2Alex> ??> SSS account/send-email
#2720 [12:10] <VoxelHead> SSS: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2721 [12:11] <Galaxy_2Alex> bigpanda1947, We do not support modifications to the game here, sorry.
#2722 [12:11] * Maxis|Away is now known as Maxis
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#2727 [12:12] <Ricoz> wb Maxis
#2728 [12:12] <Maxis> Thanks
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#2730 [12:12] <bigpanda1947> ok so now after i load the 1.8 and then it switches to 1.5 help
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#2733 [12:13] <Galaxy_2Alex> bigpanda1947, The launcher version doesn't have anything to do with the Minecraft Version.
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#2735 [12:14] <bigpanda1947> ok but it say game ended with bad state
#2736 [12:14] <Galaxy_2Alex> ??> bigpanda1947 launcher/game-output
#2737 [12:14] <VoxelHead> bigpanda1947: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2738 [12:14] <VoxelHead> bigpanda1947: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#2739 [12:14] <bigpanda1947> ok stand by
#2740 [12:15] <Krista> What do i do after step 5 on pixel fixing issue... i will try to launch again but can I please have a answer
#2741 [12:15] * kyrapizza [kyrapizza@notlogged] has joined #minecrafthelp
#2742 [12:15] <Galaxy_2Alex> Krista, Which page are you refering to?
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#2745 [12:16] <Krista> Pixel format not accelerated
#2746 [12:16] <Krista> What do i do after reading that link
#2747 [12:16] <bigpanda1947> voxel done now what
#2748 [12:16] <Ricoz> ??> bigpanda1947 bot
#2749 [12:16] <Galaxy_2Alex> bigpanda1947, I don't see a link.
#2750 [12:16] <VoxelHead> bigpanda1947: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2751 [12:16] <Ricoz> :P
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#2758 [12:17] <Galaxy_2Alex> Krista, Copy the DxDiag, and paste it to the given page.
#2759 [12:17] <Krista> I did it but now what?
#2760 [12:17] <bigpanda1947> what do i post the link
#2761 [12:17] * yunusomer [yunusomer@notlogged] has joined #minecrafthelp
#2762 [12:17] <Galaxy_2Alex> Krista, After you did that, post the link to the DxDIag, into this chat.
#2763 [12:17] <Hannah6410> when nloading minecraaft a fatal eroor message comes up
#2764 [12:17] <bigpanda1947> http://paste.ubuntu.com/9618447/
#2765 [12:17] <Galaxy_2Alex> bigpanda1947, Read the instructions again please.:
#2766 [12:18] <Krista> https://gist.github.com/anonymous/3ffea55e4f3533ed6df0
#2767 [12:18] <bigpanda1947> is that what i wsa suppose to do
#2768 [12:18] <Galaxy_2Alex> Hannah6410, Copy the full error, and paste it to paste.ubuntu.com
#2769 [12:18] <Galaxy_2Alex> ??> Hannah6410 win/edit
#2770 [12:18] <VoxelHead> Hannah6410: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2771 [12:18] <Joecool> I just installed minecraft onto my Window PC. When I try to run Minecraft I get "Unknown Error" in the Minecraft Launcher. Any help please?
#2772 [12:18] * yunusomer [yunusomer@notlogged] has quit. (Client Quit)
#2773 [12:18] <Galaxy_2Alex> bigpanda1947, Well, that was the wrong log, but... your Java is a security threat.
#2774 [12:18] <Galaxy_2Alex> ??> bigpanda1947 win/java/reinst
#2775 [12:18] * jane_ [jane_@notlogged] has quit. (Client Quit)
#2776 [12:18] <VoxelHead> bigpanda1947: You need to reinstall Java.
#2777 [12:18] <VoxelHead> bigpanda1947: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.8
#2778 [12:18] <Galaxy_2Alex> Krista, One moment
#2779 [12:19] <Ricoz> Joecool,do you have the latest version of java?
#2780 [12:19] <Ricoz> ??< index
#2781 [12:19] <Galaxy_2Alex> Joecool, Use the .exe version of the Minecraft launcher instead.
#2782 [12:19] <Galaxy_2Alex> ??> Joecool dl/client
#2783 [12:19] <VoxelHead> Joecool: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#2784 [12:19] <Joecool> yes just downloaded it
#2785 [12:19] <VoxelHead> Joecool: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
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#2787 [12:19] <Galaxy_2Alex> Joecool, The .exe, not the .msi
#2788 [12:19] * yunusomer [yunusomer@notlogged] has joined #minecrafthelp
#2789 [12:19] <Galaxy_2Alex> Joecool, VoxelHead just gave you the link.
#2790 [12:19] <Galaxy_2Alex> Krista, That is not the full DxDiag.
#2791 [12:19] <Hannah6410> help
#2792 [12:19] <Galaxy_2Alex> ??> Krista win/edit
#2793 [12:19] <VoxelHead> Krista: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2794 [12:19] <Ricoz> ??> Hannah6410 help
#2795 [12:20] <Galaxy_2Alex> Hannah6410, I already gave you instructions, what's the problem?
#2796 [12:20] <Ricoz> wups xd
#2797 [12:20] <Galaxy_2Alex> Ricoz, ask :P
#2798 [12:20] <Ricoz> ??> Hannah6410 ask
#2799 [12:20] <VoxelHead> Hannah6410: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2800 [12:20] <VoxelHead> Hannah6410: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2801 [12:20] <Ricoz> Galaxy_2Alex, still learning them xD
#2802 [12:20] <Krista> so do i redo the gist or something?
#2803 [12:20] <Hannah6410> [17:14:31] [Client thread/INFO]: Setting user: Hannah6410 [17:14:31] [Client thread/INFO]: (Session ID is token:2c560c309a254dd98e2cb301a8ac4362:5ee048d1377e4960bb47a5e51644604d) [17:14:35] [Client thread/INFO]: LWJGL Version: 2.9.1 # # A fatal error has been detected by the Java Runtime Environmett: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x66ce5861, pid=8208, tid=8396 # # JRE version: Java(TM) SE Runtime Environment (7.0_67-b01) (build
#2804 [12:20] <Galaxy_2Alex> Krista, Yes, with the full DxDiag please.
#2805 [12:20] <Galaxy_2Alex> ??> Hannah6410 paste
#2806 [12:20] <VoxelHead> Hannah6410: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2807 [12:20] <Galaxy_2Alex> Hannah6410, ^ ^ ^
#2808 [12:20] <Krista> ok
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#2812 [12:21] <Krista> So i pasted it into the gist box and then i click create secret gist
#2813 [12:21] <Galaxy_2Alex> ??> Hannah paste
#2814 [12:21] <Hannah> TRied to download minecraft but it wont download and says there is a fatl error
#2815 [12:21] <VoxelHead> Hannah: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2816 [12:21] <Krista> right or no?
#2817 [12:22] <Galaxy_2Alex> Krista, Yes.
#2818 [12:22] <Hannah> http://paste.ubuntu.com/9618469/
#2819 [12:22] <Krista> i did it so now i post the link into this chat?
#2820 [12:23] <Galaxy_2Alex> Krista, Yes, exactly.
#2821 [12:23] <Galaxy_2Alex> ??> Hannah win/dxdiag
#2822 [12:23] <VoxelHead> Hannah: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2823 [12:23] <Joecool> <Galaxy_2Alex> Thanks that seems to be working now. Will I need a new desktop link?
#2824 [12:23] <Krista> https://gist.github.com/anonymous/120892e171be75ac9456 thats my link and if i did it wrong again i dont know what to do...
#2825 [12:23] * Towerlino [Towerlino@notlogged] has joined #minecrafthelp
#2826 [12:23] <Galaxy_2Alex> Joecool, Just put the exe wherever you want, it works everywhere.
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#2828 [12:24] * Towerlino [Towerlino@notlogged] has quit. (Client Quit)
#2829 [12:24] <Galaxy_2Alex> Krista, Sorry, but Minecraft is not supported on Netbooks.
#2830 [12:25] * Mesutyboss [Mesutyboss@notlogged] has quit. (Client Quit)
#2831 [12:25] <Joecool> thanks
#2832 [12:25] <bigpanda1947> voxel what if i use vista
#2833 [12:25] <Galaxy_2Alex> bigpanda1947, Same procedure.
#2834 [12:26] <Krista> :(
#2835 [12:26] * yunusomer_ [yunusomer_@notlogged] has quit. (Quit: Web client closed)
#2836 [12:26] <Ricoz> Galaxy_2Alex, we should shout at bill gates to make it supported on netbooks :P (joking)
#2837 [12:26] * HappyHarm [HappyHarm@notlogged] has joined #minecrafthelp
#2838 [12:26] <Krista> wait so a net book pretty much is a tablet that is also a computor
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#2841 [12:27] <Hannah> how do i select all text
#2842 [12:27] <Krista> computer*
#2843 [12:27] <Ricoz> ctrl + a
#2844 [12:28] <Galaxy_2Alex> Krista, Not everything that is called Computer can run Minecraft.
#2845 [12:28] <Galaxy_2Alex> ??> Krista requirements
#2846 [12:28] <VoxelHead> Krista: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
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#2853 [12:29] <Hannah_> my minecraft keeps coming up woiht a fatal error, just done what you said and it took mw straifght bqck hwere
#2854 [12:29] <bigpanda1947> ok im uninstalling the java right now
#2855 [12:31] * casey [casey@notlogged] has joined #minecrafthelp
#2856 [12:31] <Galaxy_2Alex> ??> Hannah_ win/dxdiag
#2857 [12:31] <VoxelHead> Hannah_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2860 [12:31] <Hannah_> i done that, it took me straight back here
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#2862 [12:32] <Pangea> Hannah_, yes but do you have a gist.github link?
#2863 [12:32] <Hannah_> https://gist.github.com/anonymous/a9943405a444d94498de
#2864 [12:33] <Hannah_> there ya go
#2865 [12:33] <Hannah_> there ya go
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#2867 [12:33] <bigpanda1947> so after the download of the new java what is the next step
#2868 [12:33] <kbmoney111> when i try to download exe it says unknown error
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#2874 [12:35] <kbmoney111> when i download exe version it still says unknown error
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#2876 [12:36] <Galaxy_2Alex> kbmoney111, What is the full error?
#2877 [12:36] <Galaxy_2Alex> kbmoney111, Try to start Minecraft again.
#2878 [12:36] <Galaxy_2Alex> eh
#2879 [12:36] <Galaxy_2Alex> bigpanda1947, Try to start Minecraft again.
#2880 [12:36] * Cerburas [Cerburas@notlogged] has joined #minecrafthelp
#2881 [12:36] <kbmoney111> unknown error is all it says
#2882 [12:36] <Galaxy_2Alex> Hannah_, One moment
#2883 [12:36] * yunusomer [yunusomer@notlogged] has quit. (Quit: Web client closed)
#2884 [12:36] <Galaxy_2Alex> ??> Hannah_ oem/toshiba/c660
#2885 [12:37] <VoxelHead> Hannah_: The Toshiba C660 has issues with its drivers. To fix this, follow the instructions here: http://minecraftirc.net/thread-26.html
#2886 [12:37] <Hannah_> thank you
#2887 [12:37] * swagmaster [swagmaster@notlogged] has joined #minecrafthelp
#2888 [12:37] <Galaxy_2Alex> kbmoney111, Even with the .exe from Minecaft.net/download?
#2889 [12:37] <kbmoney111> yes
#2890 [12:37] * whitepanter7 [whitepanter7@notlogged] has joined #minecrafthelp
#2891 [12:37] <Galaxy_2Alex> ??> kbmoney111 tools/hjt
#2892 [12:37] <VoxelHead> kbmoney111: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2893 [12:37] <VoxelHead> kbmoney111: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2896 [12:38] <bigpanda1947> galaxy i'll try it now
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#2898 [12:38] <Cerburas> will not connect new world
#2899 [12:39] <Angelovmercy> Hey guys, I have a question/problem with Minecraft 1.6.4?
#2900 [12:39] <Galaxy_2Alex> Angelovmercy, Is there a reason that you are not using the newest version?
#2901 [12:39] * mindkeep [mindkeep@notlogged] has joined #minecrafthelp
#2902 [12:39] <Angelovmercy> Yea.
#2903 [12:39] <Galaxy_2Alex> Cerburas, Sorry, what is your issue?
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#2907 [12:40] <Cerburas> download the app on playstore but won't run
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#2909 [12:40] * lucas_prinsen [lucas_prinsen@notlogged] has joined #minecrafthelp
#2910 [12:40] <Galaxy_2Alex> Cerburas, Oh what device?
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#2913 [12:40] <Angelovmercy> Galaxy_2Alex, I wanted to play a mod, but when I launch Minecraft it closes the launcher then re-opens it without launching Minecraft.
#2914 [12:40] <Hannah_> `i now have another error message
#2915 [12:41] <Galaxy_2Alex> ??> Angelovmercy mods
#2916 [12:41] <VoxelHead> Angelovmercy: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2917 [12:41] <VoxelHead> Angelovmercy: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2918 [12:41] <Cerburas> android tablet
#2919 [12:41] <Galaxy_2Alex> Cerburas, And what does it say when you try to start Minecraft?
#2920 [12:41] <Angelovmercy> The "Dragon Block C" mod from Jin Ryuu
#2921 [12:41] * wanderson_ [wanderson_@notlogged] has joined #minecrafthelp
#2922 [12:41] <Galaxy_2Alex> ??> Angelovmercy mods/!
#2923 [12:41] <VoxelHead> Angelovmercy: We do not support mods. For help, try google. For bukkit, ask in #bukkit by typing /join #bukkit in here.
#2924 [12:41] * Ryan_ [Ryan_@notlogged] has joined #minecrafthelp
#2925 [12:42] <Cerburas> sorry can not load world
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#2927 [12:42] * bigpanda1947 [bigpanda1947@notlogged] has quit. (Quit: Web client closed)
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#2931 [12:42] <Galaxy_2Alex> Cerburas, Try the MCPE Reddit: http://www.reddit.com/r/MCPE/
#2932 [12:42] <Cerburas> my son play's this on my phone with no problems
#2933 [12:42] <Hannah6410> i keep getting an error message saying could not create the java virtual machine
#2934 [12:42] <Ryan_> I have an error message that has to do with the pixel format not being accelerated.
#2935 [12:43] * King0fPawns [King0fPawns@notlogged] has quit. (Client Quit)
#2936 [12:43] <Angelovmercy> Galaxy, would it be easier to PM?
#2937 [12:43] * King0fPawns [King0fPawns@notlogged] has joined #minecrafthelp
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#2940 [12:43] <Galaxy_2Alex> Angelovmercy, Read what VoxelHead told you
#2941 [12:43] * King0fPawns [King0fPawns@notlogged] has joined #minecrafthelp
#2942 [12:43] * VoxelHead kicked King0fPawns from #minecrafthelp (Reason: ing0fPawns :Banned: join flood)
#2943 [12:43] <kbmoney111> ok i did that
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#2945 [12:43] <Galaxy_2Alex> Angelovmercy, Especially the "We do not support mods." part
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#2949 [12:43] <Angelovmercy> Oh. Mkay well ill attempt my luck at google.
#2950 [12:43] <Galaxy_2Alex> ??> Hannah6410 win/java/reinst
#2951 [12:43] <VoxelHead> Hannah6410: You need to reinstall Java.
#2952 [12:43] <VoxelHead> Hannah6410: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.8
#2953 [12:43] <Galaxy_2Alex> ??> Ryan_ win/dxdiag
#2954 [12:44] <VoxelHead> Ryan_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2955 [12:44] <Ryan_> I have the secert gist
#2956 [12:44] <Galaxy_2Alex> Ryan_, Please put it into this chat.
#2957 [12:44] <Ryan_> https://gist.github.com/anonymous/ec6220a8e9b6c85fec7f
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#2959 [12:44] <RykiKaido> what admins are available at this moment?
#2960 [12:44] <kbmoney111> how do i give you the link
#2961 [12:45] <Ricoz> ??> RykiKaido ask
#2962 [12:45] <Galaxy_2Alex> RykiKaido, Download and Install the Catalyst Software Suite: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#2963 [12:45] <VoxelHead> RykiKaido: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2964 [12:45] <VoxelHead> RykiKaido: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2965 [12:45] * mindkeep [mindkeep@notlogged] has joined #minecrafthelp
#2966 [12:45] <Galaxy_2Alex> kbmoney111, Just post it into this chatroom.
#2967 [12:45] * bigpanda1947 [bigpanda1947@notlogged] has joined #minecrafthelp
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#2971 [12:45] <RykiKaido> it deals with ps3 version
#2972 [12:45] <kbmoney111> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 9:42:05 AM, on 12/25/2014 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v9.00 (9.00.8112.16599) FIREFOX: 27.0.1 (en-US) Boot mode: Normal Running processes: C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpy.exe C:\Program Files (x86)\Samsung\Kies\Kies.exe C:\Program Files (x86)\AVG Secure Search\vprot.exe C:\Program Files (x86)\Son
#2973 [12:46] <Galaxy_2Alex> ??> kbmoney111 paste
#2974 [12:46] <VoxelHead> kbmoney111: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2975 [12:46] <bigpanda1947> oh my i'm back and im still have the same issues after i updated java
#2976 [12:46] <RykiKaido> i know the origonal codes come from pc version so
#2977 [12:46] * Cerburas [Cerburas@notlogged] has quit. (Ping timeout: 186 seconds)
#2978 [12:46] <Galaxy_2Alex> RykiKaido, ...what?
#2979 [12:46] <Galaxy_2Alex> ??> bigpanda1947 tools/hjt
#2980 [12:46] <VoxelHead> bigpanda1947: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2981 [12:46] <VoxelHead> bigpanda1947: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2982 [12:46] <Galaxy_2Alex> bigpanda1947, Actually, hold on.
#2983 [12:47] <bigpanda1947> holding
#2984 [12:47] <RykiKaido> it seems with ps3 version of mc, the textures are way off. water has rail textures, and when distorted it has lava lining through it, portals have trees in their effects
#2985 [12:47] <Galaxy_2Alex> bigpanda1947, Nevermind, follow the instructions VoxelHead gave you^^
#2986 [12:47] <bigpanda1947> ok stand by
#2987 [12:47] <Galaxy_2Alex> RykiKaido, Try the forums for support for the console versions.
#2988 [12:47] * Mace [Mace@notlogged] has joined #minecrafthelp
#2989 [12:48] <Galaxy_2Alex> Ryan_, Download and Install the Catalyst Software Suite: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#2990 [12:48] * Mace [Mace@notlogged] has quit. (Client Quit)
#2991 [12:48] <RykiKaido> why you having people download things?
#2992 [12:48] <Ryan_> So what should I do about the pixel format?
#2993 [12:48] <Galaxy_2Alex> Ryan_, I just gave you the driver you need.
#2994 [12:48] * Conner0135 [Conner0135@notlogged] has joined #minecrafthelp
#2995 [12:49] <Galaxy_2Alex> RykiKaido, Sorry, that link before wasn't for you.
#2996 [12:49] <Ryan_> Oh sorry
#2997 [12:49] * RykiKaido [RykiKaido@notlogged] has quit. (Quit: Web client closed)
#2998 [12:50] <Conner0135> i have outdated video card drivers and i cant update them
#2999 [12:51] <Galaxy_2Alex> Conner0135, Do you have a link to your DxDiag? If so, please post it into this chatroom.
#3000 [12:51] * HappyHarm [HappyHarm@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#3001 [12:51] <Ryan_> What should I do after the Catalyst Software Suite downloads?
#3002 [12:51] <Galaxy_2Alex> Ryan_, Install it.
#3003 [12:51] <Conner0135> https://gist.github.com/anonymous/034855a342faadf085b7
#3004 [12:51] <Galaxy_2Alex> Conner0135, That is not the full DxDiag.
#3005 [12:51] <kbmoney111> its not working
#3006 [12:51] <Galaxy_2Alex> Conner0135, Please do the instructions again, but please copy the full DxDiag.
#3007 [12:51] <Galaxy_2Alex> ??> Conner0135 win/edit
#3008 [12:51] <VoxelHead> Conner0135: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#3009 [12:52] <Conner0135> oh, sry, one sec
#3010 [12:52] * Ricoz is now known as Ricoz|Afk
#3011 [12:52] <Galaxy_2Alex> kbmoney111, What is not working?
#3012 [12:52] <Galaxy_2Alex> kbmoney111, Just copy it to that page, and give us the link to it.
#3013 [12:52] * Ryan_ [Ryan_@notlogged] has quit. (Quit: Web client closed)
#3014 [12:53] <Conner0135> https://gist.github.com/anonymous/b552923795c0ea5bad7a
#3015 [12:54] <kbmoney111> http://paste.ubuntu.com/9618636/plain/
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#3018 [12:55] <bigpanda1947> i'm still working the hack this
#3019 [12:55] <Galaxy_2Alex> kbmoney111, A tip for the future: Having more than one Antivirus program is a very, very, VERY bad idea.
#3020 [12:55] * ella [ella@notlogged] has joined #minecrafthelp
#3021 [12:55] * bessinha [bessinha@notlogged] has joined #minecrafthelp
#3022 [12:56] <Christmas_bobo> Usually if you have two one will demand that you delete the other lmo
#3023 [12:56] <Galaxy_2Alex> kbmoney111, Uninstall Comcase ANti Spyware, McAfee and Norton, and install a proper AV program like Avast.
#3024 [12:56] <kbmoney111> i wasnt aware i had two.
#3025 [12:56] <Christmas_bobo> I've got Avast, works very well
#3026 [12:56] <bigpanda1947> nothing shows up in the url
#3027 [12:56] <Christmas_bobo> It works the same way most others do too so it isnt gonna be a huge new thing to figure out
#3028 [12:57] <Galaxy_2Alex> Conner0135, Unfortunately, your laptop is too old to run Minecraft.
#3029 [12:57] <Conner0135> ok
#3030 [12:57] <Galaxy_2Alex> bigpanda1947, ...which URL?
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#3032 [12:57] * Bignate915 [Bignate915@notlogged] has joined #minecrafthelp
#3033 [12:58] <Conner0135> Galaxy_2Alex, thank you
#3034 [12:58] <bigpanda1947> after i post it and hit paste nothing shows up
#3035 [12:58] <Galaxy_2Alex> bigpanda1947, Try to use gist.github.com instead
#3036 [12:58] <bigpanda1947> just this http://paste.ubuntu.com/
#3037 [12:58] * ella [ella@notlogged] has quit. (Client Quit)
#3038 [12:59] <Galaxy_2Alex> kbmoney111, Actually, there's more: Uninstall Constant Guard and AVG Safe Search as well.
#3039 [12:59] * dyl [dyl@notlogged] has quit. (Quit: Web client closed)
#3040 [12:59] <Galaxy_2Alex> kbmoney111, After you did that, use this program to remove all the Malware & other Adware from your system:
#3041 [13:00] <Galaxy_2Alex> ??> kbmoney111 av/malwarebytes
#3042 [13:00] <VoxelHead> kbmoney111: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#3043 [13:00] <VoxelHead> kbmoney111: Download it here: http://www.malwarebytes.org/
#3044 [13:00] <bigpanda1947> will this work Galaxy https://gist.github.com/anonymous/42604b474365555e99ee
#3045 [13:01] <Galaxy_2Alex> bigpanda1947, Yes.
#3046 [13:01] * Bignate915 [Bignate915@notlogged] has quit. (Ping timeout: 186 seconds)
#3047 [13:01] <Galaxy_2Alex> ??> bigpanda1947 av/norton
#3048 [13:01] <VoxelHead> bigpanda1947: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#3049 [13:01] <Galaxy_2Alex> ??> bigpanda1947 av/norton/uninstall
#3050 [13:01] <VoxelHead> bigpanda1947: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#3051 [13:01] <Galaxy_2Alex> ??> bigpanda1947 av/avast
#3052 [13:01] <VoxelHead> bigpanda1947: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#3053 [13:02] * grace [grace@notlogged] has joined #minecrafthelp
#3054 [13:02] <bigpanda1947> is avast free
#3055 [13:02] <Galaxy_2Alex> bigpanda1947, Yes.
#3056 [13:02] * kbmoney111 [kbmoney111@notlogged] has quit. (Quit: Web client closed)
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#3060 [13:03] <bigpanda1947> ok i'm doing it now and after i install the avast should be ok
#3061 [13:03] <grace> my game will not allow me to change my skin and is saying i have not purchased the game but i have had it for a while
#3062 [13:03] <Galaxy_2Alex> bigpanda1947, Read the messages before that as well.
#3063 [13:03] <Galaxy_2Alex> bigpanda1947, You are supposed to uninstall Norton.
#3064 [13:03] <Galaxy_2Alex> grace, What is your Minecraft Username?
#3065 [13:04] <Angelovmercy> I have a question about Normal Minecraft. When starting it up, Or when starting the launcher, how can I make it launch faster? It feels like everyone else has a much faster Minecraft launcher then I do.
#3066 [13:04] <grace> graciejellybean
#3067 [13:04] * gus04 [gus04@notlogged] has joined #minecrafthelp
#3068 [13:04] <Galaxy_2Alex> Angelovmercy, Use the new native launcher (.msi): https://minecraft.net/download
#3069 [13:04] <Angelovmercy> Whats CTCP?
#3070 [13:04] <Galaxy_2Alex> Angelovmercy, Just to make sure that you are using Windows.
#3071 [13:04] * Hannah6410 [Hannah6410@notlogged] has quit. (Ping timeout: 186 seconds)
#3072 [13:04] * lucas_prinsen [lucas_prinsen@notlogged] has quit. (Ping timeout: 186 seconds)
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#3074 [13:04] <bigpanda1947> yes sorry im uninstalling norton then installing avast then open the launcer and i'll let you know if its working
#3075 [13:05] <gus04> i have a surface 2 and cant run my pre paid card?????????
#3076 [13:05] * backoffsister [backoffsister@notlogged] has joined #minecrafthelp
#3077 [13:05] <Angelovmercy> I am yes
#3078 [13:05] <tyteen4a03> gus04, Windows RT cannot run Minecraft
#3079 [13:05] <Pangea> gus04, do you have a surface pro 2 or a surface rt 2?
#3080 [13:05] <Galaxy_2Alex> gus04, No, a Surface 2 does not meet the minimum system requirements, and is not meant to be used for gaming.
#3081 [13:05] <tyteen4a03> Pangea, /ctcp VERSION
#3082 [13:05] <Pangea> erh yeah
#3083 [13:05] <Galaxy_2Alex> grace, You are using the wrong E-Mail Adress to log in.
#3084 [13:06] <grace> okay
#3085 [13:06] <gus04> surface rt 2
#3086 [13:06] <gus04> surface rt 2
#3087 [13:06] * Angelovmercy [Angelovmercy@notlogged] has left #minecrafthelp
#3088 [13:06] * Givemeurhats [Givemeurhats@notlogged] has joined #minecrafthelp
#3089 [13:07] <Givemeurhats> hey
#3090 [13:07] * backoffsister [backoffsister@notlogged] has quit. (Client Quit)
#3091 [13:07] <Galaxy_2Alex> Givemeurhats, Hello.
#3092 [13:07] <Givemeurhats> so this is minecraft help? :D
#3093 [13:07] <Galaxy_2Alex> Givemeurhats, Yes.
#3094 [13:07] <Givemeurhats> I need minecraft help.
#3095 [13:07] <Givemeurhats> It won't run.
#3096 [13:07] * Serena [Serena@notlogged] has joined #minecrafthelp
#3097 [13:07] <Galaxy_2Alex> ??> Givemeurhats ask
#3098 [13:07] <VoxelHead> Givemeurhats: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#3099 [13:07] <VoxelHead> Givemeurhats: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#3100 [13:07] * grace [grace@notlogged] has quit. (Client Quit)
#3101 [13:07] * pleasehelp [pleasehelp@notlogged] has joined #minecrafthelp
#3102 [13:07] * ZaroXx42 [ZaroXx42@notlogged] has joined #minecrafthelp
#3103 [13:08] <Givemeurhats> I click minecraft.exe and it doesn't do anything.
#3104 [13:08] <Serena> According to Mojang, my minecraft account doesn't exist anymore, and I can't remember what email I used to open the account. Is there anything I can do?
#3105 [13:08] <Galaxy_2Alex> Serena, What is your Minecraft Username?
#3106 [13:08] <Serena> AwyeahSerena
#3107 [13:08] <Galaxy_2Alex> Givemeurhats, Did you install it via installer, or did you just download the .exe from minecraft.net?
#3108 [13:09] <Serena> the .exe
#3109 [13:09] <Serena> sorry.
#3110 [13:09] <pleasehelp> i used to play in minecraft a year ago or so and i bought the game and now when i wanna plaay on new comp when i try to login on minecraft.net it saay wrong usernae or password but its all correct?
#3111 [13:09] <Galaxy_2Alex> Serena, That Username does not exist.
#3112 [13:09] <Givemeurhats> i downloaded both the .exe and the download sent to me in my email and it turned out to be the same thing
#3113 [13:09] <Galaxy_2Alex> pleasehelp, Are you 100% sure that it's correct?
#3114 [13:09] <webrosc> pleasehelp, whats your minecraft username?
#3115 [13:09] <pleasehelp> itscayman
#3116 [13:09] <Serena> I haven't played in about six months, and it was working perfectly and I signed in, I don't understand how it's not working
#3117 [13:09] * SilixFlame [SilixFlame@notlogged] has joined #minecrafthelp
#3118 [13:09] * SilixFlame [SilixFlame@notlogged] has joined #minecrafthelp
#3119 [13:10] * gus04 [gus04@notlogged] has left #minecrafthelp
#3120 [13:10] <Galaxy_2Alex> Serena, Not with that Username, there is no information about it. Are you sure it's correct?
#3121 [13:10] <webrosc> pleasehelp, you sure?
#3122 [13:10] <webrosc> pleasehelp, that name comes back as not paid for
#3123 [13:10] <pleasehelp> ya that is what it was
#3124 [13:11] <pleasehelp> whatttttttt i paid 30$
#3125 [13:11] <Serena> 100%
#3126 [13:11] <webrosc> pleasehelp, where did you buy it from?
#3127 [13:11] <pleasehelp> the website
#3128 [13:11] * Cassie_ [Cassie_@notlogged] has joined #minecrafthelp
#3129 [13:11] <Galaxy_2Alex> Serena, Did you buy it on minecraft.net?
#3130 [13:11] <webrosc> pleasehelp, which website?
#3131 [13:11] <Serena> Yes.
#3132 [13:11] <pleasehelp> minecraft.net
#3133 [13:11] <Givemeurhats> Galaxy_2Alex, it doesn't even give me the option to install it.
#3134 [13:12] <SilixFlame> Im trying to start minecraft but when I try to login it says : ( SocketException:Unrecognized Windows Sockests error: 10107: crate ) I dont know what to do can someone plz help me ?
#3135 [13:12] <Galaxy_2Alex> Givemeurhats, Even with the .msi one?
#3136 [13:12] * Joecool [Joecool@notlogged] has quit. (Quit: Web client closed)
#3137 [13:12] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#3138 [13:12] <ZaroXx42> al darle play me pone
#3139 [13:13] * Kaname is now known as Ritsuka
#3140 [13:13] <ZaroXx42> ---- Minecraft Crash Report ---- // Hey, that tickles! Hehehe! Time: 25/12/14 19:11 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.cr
#3141 [13:13] <Galaxy_2Alex> ??> ZaroXx42 lang/en
#3142 [13:13] <VoxelHead> ZaroXx42: We only speak English here. However, you may, if you wish, try using a translator, such as http://translate.google.com/
#3143 [13:13] <Galaxy_2Alex> ??> ZaroXx42 win/dxdiag
#3144 [13:13] <webrosc> pleasehelp, please follow VoxelHeads instructions to check your emails for the linked accounts
#3145 [13:13] <VoxelHead> ZaroXx42: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3146 [13:13] <Pangea> uh..
#3147 [13:13] <webrosc> ??> pleasehelp account/retrieve-name
#3148 [13:13] * Serena [Serena@notlogged] has quit. (Quit: Web client closed)
#3149 [13:13] <VoxelHead> pleasehelp: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#3150 [13:13] <Givemeurhats> I am not informed of any .msi
#3151 [13:13] <Galaxy_2Alex> Givemeurhats, https://minecraft.net/download
#3152 [13:14] <ZaroXx42> [19:13] <ZaroXx42> ---- Minecraft Crash Report ---- // Hey, that tickles! Hehehe! Time: 25/12/14 19:11 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.op
#3153 [13:14] <Galaxy_2Alex> ZaroXx42,
#3154 [13:14] <SilixFlame> Im trying to start minecraft but when I try to login it says : ( SocketException:Unrecognized Windows Sockests error: 10107: crate ) I dont know what to do can someone plz help me ?
#3155 [13:14] <Pangea> ZaroXx42, please follow the instructions VoxelHead just gave you
#3156 [13:14] <Givemeurhats> Thanks
#3157 [13:14] <Galaxy_2Alex> SilixFlame, What Antivirus program are you using?
#3158 [13:14] * Givemeurhats [Givemeurhats@notlogged] has quit. (Quit: Web client closed)
#3159 [13:15] * luhepa [luhepa@notlogged] has joined #minecrafthelp
#3160 [13:15] <pleasehelp> im on a brand new computer wait hold up my old one might have all my info brb
#3161 [13:15] <SilixFlame> Norton internett security
#3162 [13:15] <Galaxy_2Alex> SilixFlame, Yeah, that is known to cause major issues.
#3163 [13:15] <SilixFlame> Is it?
#3164 [13:15] <Galaxy_2Alex> SilixFlame, The only known fix is to uninstall it.
#3165 [13:15] <SilixFlame> You sure?
#3166 [13:16] <luhepa> my minecraft ran out of memory and crashes whenever i try to open it, I did everything the website said to do but it still wont open
#3167 [13:16] <Galaxy_2Alex> SilixFlame, Pretty sure, yes.
#3168 [13:16] <ZaroXx42> I have done what he says and does not work
#3169 [13:16] <SilixFlame> Ok . thanks for the help
#3170 [13:16] <Galaxy_2Alex> ??> luhepa mac/reinst
#3171 [13:16] <VoxelHead> luhepa: You may need to reinstall the locally installed files that Minecraft puts into place.
#3172 [13:16] <VoxelHead> luhepa: To do so, run the following command in a terminal: rm -rf ~/Library/Application\ Support/minecraft/{bin,texturepacks,launcher,resources,assets,libraries,versions,resourcepacks,options.txt,launcher_profiles.json,launcher.jar} and re-run Minecraft.
#3173 [13:16] * Cassie_ [Cassie_@notlogged] has quit. (Ping timeout: 186 seconds)
#3174 [13:16] <luhepa> mac
#3175 [13:16] <Galaxy_2Alex> SilixFlame, If it doesn't work, come back, there is a small chance that it's major Malware.
#3176 [13:17] <Galaxy_2Alex> ZaroXx42, Please give us the link to the DxDiag.
#3177 [13:17] <Galaxy_2Alex> luhepa, Follow the instructions VoxelHead gave you.
#3178 [13:17] <luhepa> oh i didnt see that ok
#3179 [13:17] * Synchunk [Synchunk@notlogged] has joined #minecrafthelp
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#3183 [13:18] <ZaroXx42> https://gist.github.com/anonymous/d2ed0d1829ff85126713
#3184 [13:18] <Galaxy_2Alex> ??> ZaroXx42 oem/hp/product-number
#3185 [13:18] <VoxelHead> ZaroXx42: You can find your HP Product Number here: http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
#3186 [13:18] <SilixFlame> I have tried deactivating Norton ( the internett , firewall ) but it still dont work , Is the only way to fix it?
#3187 [13:19] <Galaxy_2Alex> SilixFlame, The only known way is to fully uninstall it, yes.
#3188 [13:19] * megan [megan@notlogged] has joined #minecrafthelp
#3189 [13:19] * mielsky [mielsky@notlogged] has quit. (Client Quit)
#3190 [13:19] <steve340> my minecraft is not working every time i open it says it needs a updated graphics card but my graphics card is up to date
#3191 [13:19] <Galaxy_2Alex> steve340, Do you have a link to your DxDiag.
#3192 [13:19] <Galaxy_2Alex> s/./?
#3193 [13:19] <ExtremeBot> Galaxy_2Alex meant to say: steve340, Do you have a link to your DxDiag?
#3194 [13:19] <steve340> yes it says none
#3195 [13:20] <Galaxy_2Alex> steve340, Please put the link to it into this channel.
#3196 [13:20] <SilixFlame> Can I uninstall Norton and download it without buying it again?
#3197 [13:20] * megan [megan@notlogged] has joined #minecrafthelp
#3198 [13:20] <megan> https://gist.github.com/anonymous/46a147b2b2238c08e12e pls help
#3199 [13:20] <SilixFlame> (norton)
#3200 [13:20] <Galaxy_2Alex> SilixFlame, I am not sure, but Norton is known to cause many other problems as well.
#3201 [13:20] * bigpanda1947 [bigpanda1947@notlogged] has quit. (Ping timeout: 186 seconds)
#3202 [13:20] <steve340> what do u mean link
#3203 [13:21] <Galaxy_2Alex> steve340, URL
#3204 [13:21] <Galaxy_2Alex> megan, One moment
#3205 [13:21] <steve340> oh
#3206 [13:21] <steve340> dxdiag
#3207 [13:21] <tyteen4a03> SilixFlame, given that you have kept the license key, yes
#3208 [13:21] <Galaxy_2Alex> megan, Download and Install this driver: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=18223
#3209 [13:21] <SilixFlame> Galaxy_2Alex do you know why Norton is bad with Minecraft ?
#3210 [13:21] <steve340> i cant link it
#3211 [13:21] <pleasehelp> try to see if caymancool username is paid please
#3212 [13:22] * T_ [T_@notlogged] has joined #minecrafthelp
#3213 [13:22] <Galaxy_2Alex> SilixFlame, It's blocking important connections for no reason.
#3214 [13:22] <Galaxy_2Alex> steve340, Why?
#3215 [13:22] <steve340> i ment i dont know how
#3216 [13:22] <Galaxy_2Alex> pleasehelp, Yes, it's paid, but that account is about 2-3 years old.
#3217 [13:22] <Galaxy_2Alex> ??> steve340 win/edit
#3218 [13:22] <VoxelHead> steve340: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#3219 [13:23] <tyteen4a03> SilixFlame, it's also very resource intensive when it doesn't need to be, and blocks random things
#3220 [13:23] <pleasehelp> i wanna play on it how do i then
#3221 [13:23] <tyteen4a03> SilixFlame, it has in the past treated important Windows file as malware
#3222 [13:23] <Galaxy_2Alex> pleasehelp, Are you the owner of the account?
#3223 [13:23] * claviga [claviga@notlogged] has joined #minecrafthelp
#3224 [13:23] * T_ [T_@notlogged] has quit. (Client Quit)
#3225 [13:23] <megan> Galaxy_2Alex: its still not working
#3226 [13:23] <pleasehelp> yes i just got new comp and wanna get back to my roots again
#3227 [13:23] <Galaxy_2Alex> megan, Sorry, but your computer is too ols to run Minecraft.
#3228 [13:24] <Galaxy_2Alex> pleasehelp, Do you still know the password?
#3229 [13:24] * ZaroXx42 [ZaroXx42@notlogged] has quit. (Quit: Web client closed)
#3230 [13:24] * megan [megan@notlogged] has quit. (Client Quit)
#3231 [13:24] <pleasehelp> no
#3232 [13:24] <tyteen4a03> Galaxy_2Alex, anything without HD that is not Mobile 4 series will be too old
#3233 [13:24] <luhepa> minecraft still wont open, can i just redownload it?
#3234 [13:24] <pleasehelp> th3e email on it is caymangeiger@gmail.com
#3235 [13:24] <Galaxy_2Alex> pleasehelp, https://minecraft.net/resetpassword
#3236 [13:25] <Galaxy_2Alex> luhepa, Yes.
#3237 [13:25] * Hannah6410 [Hannah6410@notlogged] has joined #minecrafthelp
#3238 [13:25] <luhepa> ok i will try that
#3239 [13:25] * claviga [claviga@notlogged] has quit. (Client Quit)
#3240 [13:25] * gameonline [gameonline@notlogged] has joined #minecrafthelp
#3241 [13:25] * yarets [yarets@notlogged] has joined #minecrafthelp
#3242 [13:25] <luhepa> is there a way to remove everything associated with minecraft off of my computer?
#3243 [13:26] * SynchunkBot [SynchunkBot@notlogged] has joined #minecrafthelp
#3244 [13:26] * bigpanda1947 [bigpanda1947@notlogged] has joined #minecrafthelp
#3245 [13:26] * Synchunk [Synchunk@notlogged] has joined #minecrafthelp
#3246 [13:26] <Galaxy_2Alex> ??> luhepa mac/reinst
#3247 [13:26] <VoxelHead> luhepa: You may need to reinstall the locally installed files that Minecraft puts into place.
#3248 [13:26] <VoxelHead> luhepa: To do so, run the following command in a terminal: rm -rf ~/Library/Application\ Support/minecraft/{bin,texturepacks,launcher,resources,assets,libraries,versions,resourcepacks,options.txt,launcher_profiles.json,launcher.jar} and re-run Minecraft.
#3249 [13:27] <pleasehelp> idk if its that email cause its not apering
#3250 [13:27] <luhepa> i dont know how to run a command in terminal
#3251 [13:27] <pleasehelp> r u allowed to tell me what email its under?
#3252 [13:27] <tyteen4a03> ??> pleasehelp account/retrieve-name
#3253 [13:27] <VoxelHead> pleasehelp: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#3254 [13:27] <webrosc> pleasehelp, we don't have that information
#3255 [13:27] <tyteen4a03> pleasehelp, try all your emails there
#3256 [13:27] <webrosc> use the site just linked
#3257 [13:27] <steve340> i have dxdiag.txt on my desktop how do i copy it
#3258 [13:27] <steve340> wait nvm
#3259 [13:27] <pleasehelp> ok brb
#3260 [13:28] <yarets> i cant play can any body tell me how to istall a video card becaus the window says that i need to updated but i try so many things and nothing
#3261 [13:28] <steve340> ------------------ System Information ------------------ Time of this report: 12/25/2014, 13:24:50 Machine name: MOOSA Operating System: Windows 8.1 Pro 32-bit (6.3, Build 9600) (9600.winblue_r5.141029-1500) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 745 BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.2.0 Process
#3262 [13:28] <Galaxy_2Alex> luhepa, https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=run%20a%20command%20in%20terminal
#3263 [13:28] <Galaxy_2Alex> steve340, No, the URL to your DxDiag!
#3264 [13:28] <Galaxy_2Alex> ??> steve340 win/dxdiag
#3265 [13:28] <VoxelHead> steve340: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3266 [13:28] <Galaxy_2Alex> ??> yarets win/dxdiag
#3267 [13:28] <VoxelHead> yarets: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3268 [13:28] * gameonline [gameonline@notlogged] has quit. (Ping timeout: 186 seconds)
#3269 [13:30] * Bacon_ [Bacon_@notlogged] has joined #minecrafthelp
#3270 [13:30] <bigpanda1947> so nothing it's still doing the same thing
#3271 [13:30] <yarets> THANK
#3272 [13:30] <bigpanda1947> after the norton and the avast install
#3273 [13:30] <Bacon_> my driver says its out of date but it says that it has the best version
#3274 [13:31] <Galaxy_2Alex> ??> bigpanda1947 av/malwarebytes
#3275 [13:31] <VoxelHead> bigpanda1947: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#3276 [13:31] <VoxelHead> bigpanda1947: Download it here: http://www.malwarebytes.org/
#3277 [13:31] <Bacon_> Help?!
#3278 [13:31] <Galaxy_2Alex> Bacon_, Do you have a link to your DxDiag? If so, please put it into this channel.
#3279 [13:31] <bigpanda1947> i have that on here
#3280 [13:31] <Bacon_> https://gist.github.com/anonymous/c6a5489d7045697e424e
#3281 [13:31] <luhepa> minecraft finally opened, thankyou guys so much!
#3282 [13:31] <Galaxy_2Alex> bigpanda1947, Do a full scan with it.
#3283 [13:31] <bigpanda1947> should i run it
#3284 [13:31] <Galaxy_2Alex> Bacon_, One moment.
#3285 [13:31] * luhepa [luhepa@notlogged] has quit. (Quit: Web client closed)
#3286 [13:31] * SilixFlame [SilixFlame@notlogged] has quit. (Quit: Web client closed)
#3287 [13:31] <Galaxy_2Alex> bigpanda1947, Yes, do a full scan with it.
#3288 [13:32] * yarets [yarets@notlogged] has quit. (Quit: Web client closed)
#3289 [13:32] <Galaxy_2Alex> Bacon_, That laptop does not support Windows 8.1, downgrade to the version that was originally on it, or buy a new computer.
#3290 [13:32] <bigpanda1947> ok looks like i have to update it right now
#3291 [13:32] <Bacon_> its a new computer\
#3292 [13:32] <Galaxy_2Alex> Bacon_, Mh... no.
#3293 [13:32] <Bacon_> it came with 8.1
#3294 [13:33] <Bacon_> got it for christmas
#3295 [13:33] <webrosc> Bacon_, was it bought new or second hand?
#3296 [13:33] <Bacon_> second hand maybe\
#3297 [13:33] <Bacon_> second hand maybe\
#3298 [13:33] * Maxis_ [Maxis_@notlogged] has left #minecrafthelp
#3299 [13:33] * Maxis_ [Maxis_@notlogged] has joined #minecrafthelp
#3300 [13:33] * Hannah6410 [Hannah6410@notlogged] has quit. (Ping timeout: 186 seconds)
#3301 [13:33] <Galaxy_2Alex> Bacon_, The graphics card is about 7 years old.
#3302 [13:33] * Maxis_ is now known as Maxis
#3303 [13:34] * maria_ [maria_@notlogged] has quit. (Ping timeout: 186 seconds)
#3304 [13:34] * fabio [fabio@notlogged] has joined #minecrafthelp
#3305 [13:34] <Galaxy_2Alex> Bacon_, Just putting a new operating system on something doesn't make the internal hardware better.
#3306 [13:34] <bigpanda1947> ok scanning now
#3307 [13:34] <Bacon_> ok
#3308 [13:35] * Bacon_ [Bacon_@notlogged] has quit. (Quit: Web client closed)
#3309 [13:36] <pleasehelp> ik what the password is but it wont let me sign in
#3310 [13:36] <Galaxy_2Alex> ??> pleasehelp login/throttle
#3311 [13:36] <VoxelHead> pleasehelp: Your login is being throttled, which will prevent you from logging in.
#3312 [13:36] <VoxelHead> pleasehelp: You will have to wait 3 hours without logging in for it to reset.
#3313 [13:37] <steve340> https://gist.github.com/anonymous/fb80895c0f6ee26ee63c
#3314 [13:37] <Galaxy_2Alex> steve340, One moment
#3315 [13:37] <Galaxy_2Alex> steve340, One moment
#3316 [13:37] * fabio [fabio@notlogged] has left #minecrafthelp
#3317 [13:37] <Galaxy_2Alex> steve340, That laptop does not support Windows 8.1, and will most likely only run up to Minecraft version 1.7.2 if downgraded to Windows 7.
#3318 [13:37] * PangeaBot is now known as Guest7409
#3319 [13:38] <pleasehelp> whats that mean
#3320 [13:38] <Galaxy_2Alex> pleasehelp, Wait three hours, and try again with the correct password.
#3321 [13:38] <Galaxy_2Alex> pleasehelp, You tried too many times, it has been throttled.
#3322 [13:38] <pleasehelp> \do u have skype so i can please get help without all this other chater
#3323 [13:38] * JAW [JAW@notlogged] has joined #minecrafthelp
#3324 [13:38] <Galaxy_2Alex> pleasehelp, No.
#3325 [13:38] <pleasehelp> wait r u sher tahts what it is
#3326 [13:38] <Galaxy_2Alex> pleasehelp, I do have Skype, but there is no reason to move this to Skype.
#3327 [13:39] <pleasehelp> can i give u my password and u can try
#3328 [13:39] * helpneeded [helpneeded@notlogged] has joined #minecrafthelp
#3329 [13:39] * Guest7409 is now known as PangeaBot
#3330 [13:39] * JAW [JAW@notlogged] has quit. (Client Quit)
#3331 [13:39] <Galaxy_2Alex> pleasehelp, No. Just wait three hours.
#3332 [13:39] * n_ [n_@notlogged] has joined #minecrafthelp
#3333 [13:39] <pleasehelp> if it stills doesnt work?
#3334 [13:40] <webrosc> pleasehelp, and never give your password out to anyone
#3335 [13:41] * KickMEH [KickMEH@notlogged] has joined #minecrafthelp
#3336 [13:41] * n_ [n_@notlogged] has quit. (Client Quit)
#3337 [13:41] <helpneeded> have downloaded minecraft for pc. first played demo worked perfectly so bought the full game. was playing it then it just stopped working. have tried giving it more memory, updating java. nowhave no idea. brand new laptop,gb memory, gb hdd
#3338 [13:41] * KickMEH [KickMEH@notlogged] has quit. (Client Quit)
#3339 [13:41] <Galaxy_2Alex> helpneeded, Did it crash?
#3340 [13:42] <Galaxy_2Alex> helpneeded, Define "stopped working" please.
#3341 [13:42] <helpneeded> it says not responding. then worked froze now not reponding again. have uninstalled, and redownloaded
#3342 [13:42] <steve340> galaxy have u checked yet
#3343 [13:42] <Galaxy_2Alex> steve340, I already gave you an answer.
#3344 [13:42] <webrosc> steve340, That laptop does not support Windows 8.1, and will most likely only run up to Minecraft version 1.7.2 if downgraded to Windows 7.
#3345 [13:43] <steve340> im on my pc not laptop
#3346 [13:43] <webrosc> either way, its still not gonna work as it is
#3347 [13:43] <Galaxy_2Alex> steve340, Ah, then even downgrading won't help, it's just too old to run Minecraft in general.
#3348 [13:44] <Galaxy_2Alex> helpneeded, Did you use an Installer to install Minecraft, or did you just download a .exe?
#3349 [13:44] * enzolindo3 [enzolindo3@notlogged] has joined #minecrafthelp
#3350 [13:44] <helpneeded> installer the first time. then when i did it again itried the other way. at the moment its off the launcher
#3351 [13:44] * enzolindo3 [enzolindo3@notlogged] has quit. (Client Quit)
#3352 [13:45] * steve340 [steve340@notlogged] has quit. (Quit: Web client closed)
#3353 [13:45] <Galaxy_2Alex> helpneeded, Can you still open the launcher and start the game? At what point does it start freezing?
#3354 [13:45] * PIETRO [PIETRO@notlogged] has joined #minecrafthelp
#3355 [13:45] * yunusomer [yunusomer@notlogged] has joined #minecrafthelp
#3356 [13:46] * PIETRO [PIETRO@notlogged] has quit. (Client Quit)
#3357 [13:46] <helpneeded> to the screen where it says mojang. so i've gone passed the screen where you can edit profile
#3358 [13:46] <Galaxy_2Alex> helpneeded, Okay, do this first:
#3359 [13:46] <Galaxy_2Alex> ??> helpneeded launcher/open
#3360 [13:46] <VoxelHead> helpneeded: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#3361 [13:46] <Galaxy_2Alex> helpneeded, After you have done that, start the game and let it freeze, then do the following:
#3362 [13:46] <Galaxy_2Alex> ??> helpneeded launcher/game-output
#3363 [13:46] <VoxelHead> helpneeded: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#3364 [13:46] <VoxelHead> helpneeded: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#3365 [13:48] <bigpanda1947> ok done with malware
#3366 [13:49] * rorodum [rorodum@notlogged] has joined #minecrafthelp
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#3368 [13:49] * pleasehelp [pleasehelp@notlogged] has quit. (Ping timeout: 186 seconds)
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#3370 [13:49] * rorodum [rorodum@notlogged] has quit. (Client Quit)
#3371 [13:50] * bigpanda1947_ [bigpanda1947_@notlogged] has joined #minecrafthelp
#3372 [13:50] <derek> im getting this error A fatal error has been detected by the Java Runtime Environment:
#3373 [13:50] * HMART9022016 [HMART9022016@notlogged] has quit. (Client Quit)
#3374 [13:50] <derek> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x276e3e88, pid=3808, tid=3588
#3375 [13:50] <Galaxy_2Alex> ??> derek paste
#3376 [13:51] <VoxelHead> derek: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3377 [13:51] <bigpanda1947_> so after the malware scan what should i do now
#3378 [13:51] <helpneeded> still not responding - shouldi wait or close it? will it give the info you want
#3379 [13:51] <Galaxy_2Alex> bigpanda1947_, Does Minecraft work now?
#3380 [13:51] <bigpanda1947_> stand by
#3381 [13:51] <Galaxy_2Alex> helpneeded, The launcher should still be open right?
#3382 [13:51] * GUZTRUENO [GUZTRUENO@notlogged] has joined #minecrafthelp
#3383 [13:51] <Galaxy_2Alex> helpneeded, Did it also freeze?
#3384 [13:51] <helpneeded> correct - one second sending info now
#3385 [13:51] * GUZTRUENO [GUZTRUENO@notlogged] has quit. (Client Quit)
#3386 [13:52] <bigpanda1947_> should i use the old world or create a new one
#3387 [13:52] * bigpanda1947 [bigpanda1947@notlogged] has quit. (Ping timeout: 186 seconds)
#3388 [13:52] * Talven81 [Talven81@notlogged] has joined #minecrafthelp
#3389 [13:52] * brigithe [brigithe@notlogged] has joined #minecrafthelp
#3390 [13:53] <bigpanda1947_> man same thing
#3391 [13:53] * minecraft [minecraft@notlogged] has joined #minecrafthelp
#3392 [13:54] * minecraft is now known as Guest52867
#3393 [13:54] * Ricoz|Afk is now known as Rico-offline
#3394 [13:54] <Galaxy_2Alex> bigpanda1947_, Does it give you a crash report?
#3395 [13:54] * itsnotworking [itsnotworking@notlogged] has joined #minecrafthelp
#3396 [13:54] <bigpanda1947_> yes should i copy and paste
#3397 [13:54] <Galaxy_2Alex> bigpanda1947_, Yes, to that paste website again.
#3398 [13:54] * Guest52867 [Guest52867@notlogged] has quit. (Client Quit)
#3399 [13:55] <bigpanda1947_> https://gist.github.com/anonymous/8ba4cfdf2cd44ed97134
#3400 [13:55] <itsnotworking> hello i cant get mincraft to run at all I think it has somehting to do with java
#3401 [13:55] <Galaxy_2Alex> bigpanda1947_, Oh dear, I'm so sorry, we were on the wrong path the whole time...
#3402 [13:55] <Galaxy_2Alex> ??> bigpanda1947_ win/dxdiag
#3403 [13:55] * DavidBrant [DavidBrant@notlogged] has joined #minecrafthelp
#3404 [13:55] <VoxelHead> bigpanda1947_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3405 [13:56] <bigpanda1947_> ok thanks
#3406 [13:56] <Galaxy_2Alex> itsnotworking, What happens if you try to start it?
#3407 [13:56] <itsnotworking> it crashes and says A fatal error has been detected by the Java Runtime Environment EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x276e3e88, pid=3808, tid=3588
#3408 [13:56] * aaa_ [aaa_@notlogged] has joined #minecrafthelp
#3409 [13:56] <Galaxy_2Alex> ??> itsnotworking paste
#3410 [13:56] <VoxelHead> itsnotworking: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3411 [13:56] <itsnotworking> and theres more but it wont copy and paste correctly
#3412 [13:56] <Galaxy_2Alex> itsnotworking, Please put the full log on there.
#3413 [13:57] <Galaxy_2Alex> itsnotworking, Rightclick in the launcher > Copy All Test
#3414 [13:57] <helpneeded> http://paste.ubuntu.com/9618992/ this is from the output tab. if i let the not responding page close itself it gives a crash report. it also says java binary (??) not working
#3415 [13:57] <DavidBrant> i i need help building the inner circle of Stonehenge in minecraft
#3416 [13:57] <bigpanda1947_> so after i run it then?
#3417 [13:57] <aaa_> https://gist.github.com/anonymous/d99b48ead0129bc9e57a
#3418 [13:58] <Galaxy_2Alex> DavidBrant, This is not the place to look for things like this. Try Reddit.
#3419 [13:58] <itsnotworking> did i paste it right?
#3420 [13:58] <bigpanda1947_> i see no problems on the tabs
#3421 [13:58] <Galaxy_2Alex> bigpanda1947_, After you follow the instructions plese post it into this channel
#3422 [13:58] <Galaxy_2Alex> itsnotworking, Please put the link into this channel
#3423 [13:58] <Galaxy_2Alex> aaa_, One moment.
#3424 [13:58] * starter [starter@notlogged] has joined #minecrafthelp
#3425 [13:58] <itsnotworking> http://paste.ubuntu.com/9618998/
#3426 [13:58] <Galaxy_2Alex> helpneeded, Remove the SPhax resourcepack, your computer can most likely not handle it.
#3427 [13:58] <DavidBrant> ok sorry i need help building thats all
#3428 [13:59] * adem [adem@notlogged] has joined #minecrafthelp
#3429 [13:59] * starter [starter@notlogged] has quit. (Client Quit)
#3430 [13:59] <Galaxy_2Alex> aaa_, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/77223/en-us
#3431 [13:59] * ArghHHHH [ArghHHHH@notlogged] has quit. (Quit: Web client closed)
#3432 [13:59] <helpneeded> how do i do that please galaxy?
#3433 [13:59] <Galaxy_2Alex> ??> itsnotworking gpu/intel/ig4
#3434 [13:59] <VoxelHead> itsnotworking: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#3435 [13:59] <VoxelHead> itsnotworking: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#3436 [13:59] <Galaxy_2Alex> ??> helpneeded launcher/.minecraft
#3437 [13:59] <VoxelHead> helpneeded: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#3438 [14:00] <Galaxy_2Alex> helpneeded, In that folder, go to "resourcepacks", and remove the Sphax one.
#3439 [14:00] * DavidBrant [DavidBrant@notlogged] has quit. (Client Quit)
#3440 [14:00] * adem [adem@notlogged] has quit. (Client Quit)
#3441 [14:00] <bigpanda1947_> do i copy and paste the whole dxdiag notepad
#3442 [14:00] <Galaxy_2Alex> ??> bigpanda1947_ win/edit
#3443 [14:00] <VoxelHead> bigpanda1947_: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#3444 [14:01] <bigpanda1947_> or on the gist site
#3445 [14:01] <itsnotworking> define gpu/intel/ig4
#3446 [14:01] <helpneeded> it says i cant delete it at its open in the java platform SE binary
#3447 [14:01] <tyteen4a03> itsnotworking, read the message below
#3448 [14:01] <Galaxy_2Alex> itsnotworking, Ignore messages starting with ??>
#3449 [14:01] <bigpanda1947_> win/edit
#3450 [14:01] <Galaxy_2Alex> helpneeded, Close Minecraft before then.
#3451 [14:01] * Jomberman [Jomberman@notlogged] has joined #minecrafthelp
#3452 [14:01] <aaa_> one min.
#3453 [14:01] <Galaxy_2Alex> bigpanda1947_, Ignore messages starting with ??>
#3454 [14:02] <Jomberman> I can't log in on onlinemode for some reason
#3455 [14:02] <Jomberman> i get this http://gyazo.com/dd22ed47db96135575b29ee6fd6149b7
#3456 [14:02] * TDog [TDog@notlogged] has joined #minecrafthelp
#3457 [14:02] <Galaxy_2Alex> bigpanda1947_, The information belo that message is important.
#3458 [14:02] * syllus [syllus@notlogged] has joined #minecrafthelp
#3459 [14:02] <TDog> can't get my mojang account to open to purchase minecraft
#3460 [14:03] <Galaxy_2Alex> Jomberman, Sorry, but that website doesn't work for me.
#3461 [14:03] <Galaxy_2Alex> Jomberman, Ah, nevermind, now it showed up.
#3462 [14:03] <syllus> hello
#3463 [14:03] <itsnotworking> so all i have to do is get an older version and i should be good./?
#3464 [14:03] <bigpanda1947_> sorry galaxy but below which message i'm lost
#3465 [14:03] <Galaxy_2Alex> Jomberman, What Antivirus program are you using?
#3466 [14:03] <Galaxy_2Alex> itsnotworking, Yes.
#3467 [14:03] <Galaxy_2Alex> ??> bigpanda1947_ win/edit
#3468 [14:03] <Jomberman> mcafee
#3469 [14:03] <VoxelHead> bigpanda1947_: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#3470 [14:03] <Galaxy_2Alex> bigpanda1947_, ^
#3471 [14:03] <syllus> cant log into minecraft and Mojang no help
#3472 [14:03] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 378 seconds)
#3473 [14:03] <Galaxy_2Alex> Jomberman, It's known to cause problems like this.
#3474 [14:03] <Galaxy_2Alex> Jomberman, Disable it, and see if the error persists.
#3475 [14:04] <Galaxy_2Alex> TDog, What happens if you try?
#3476 [14:04] <syllus> says socket timeout exception
#3477 [14:04] <Galaxy_2Alex> syllus, What Antivirus program are you using?
#3478 [14:04] <syllus> Kaspersky
#3479 [14:04] <Galaxy_2Alex> ??> syllus av/kaspersky
#3480 [14:04] <VoxelHead> syllus: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#3481 [14:04] <bigpanda1947_> ------------------ System Information ------------------ Time of this report: 12/25/2014, 10:56:42 Machine name: HOLLY-PC Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.130707-1535) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 1545 BIOS: Phoenix ROM BIOS P
#3482 [14:04] <Galaxy_2Alex> bigpanda1947_, No, paste it to that pasting website.
#3483 [14:05] <Galaxy_2Alex> bigpanda1947_, Never post any kind of big text wall into this channel.
#3484 [14:05] <bigpanda1947_> ok sorry in the url is that what were talking about
#3485 [14:05] <helpneeded> Galaxy -thank you soooooo very much
#3486 [14:05] <syllus> cheers very useful ty
#3487 [14:05] * crumbler [crumbler@notlogged] has joined #minecrafthelp
#3488 [14:06] <itsnotworking> di i get the client jar or server?
#3489 [14:06] <Galaxy_2Alex> helpneeded, No problem, have fun, and happy holidays :)
#3490 [14:06] <bigpanda1947_> https://gist.github.com/anonymous/241cdc747850afe38387
#3491 [14:06] <Galaxy_2Alex> itsnotworking, client.
#3492 [14:06] <helpneeded> all working now, daughter is very grateful. have a great christmas :)
#3493 [14:06] <Galaxy_2Alex> bigpanda1947_, One moment.
#3494 [14:06] * heidi15461 [heidi15461@notlogged] has joined #minecrafthelp
#3495 [14:06] * helpneeded [helpneeded@notlogged] has quit. (Quit: Web client closed)
#3496 [14:06] <itsnotworking> willl i have to uninstall the new version
#3497 [14:07] <TDog> it brings me to my mojang account settings
#3498 [14:07] <Galaxy_2Alex> itsnotworking, No, you should be fine without uninstalling.
#3499 [14:07] <Galaxy_2Alex> TDog, Use a different browser.
#3500 [14:07] <Galaxy_2Alex> bigpanda1947_, Download and Install this driver: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22165
#3501 [14:07] <heidi15461> i'm trying to redeam a prepaid minecrft card for the pc. the laucher gets to 30 and the restarts
#3502 [14:07] <Galaxy_2Alex> bigpanda1947_, Again, sorry for the confustion.
#3503 [14:08] <heidi15461> this is happening on both of my sons laptops
#3504 [14:08] <Galaxy_2Alex> heidi15461, Try the .exe version instead:
#3505 [14:08] <Galaxy_2Alex> ??> heidi15461 dl/client
#3506 [14:08] <VoxelHead> heidi15461: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#3507 [14:08] <VoxelHead> heidi15461: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#3508 [14:08] <bigpanda1947_> ok then after i download that i'll let you knw what happens
#3509 [14:08] <itsnotworking> i click the jar file and it doesnt seem to do anything
#3510 [14:08] <itsnotworking> the file is named 1.7.2 so i thinkn its the correct one
#3511 [14:08] <Galaxy_2Alex> itsnotworking, Oh, hold on...
#3512 [14:09] <Galaxy_2Alex> itsnotworking, No, that is not how you change the version...
#3513 [14:09] <Galaxy_2Alex> ??> itsnotworking launcher/change-version
#3514 [14:09] <VoxelHead> itsnotworking: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#3515 [14:09] <Galaxy_2Alex> itsnotworking, You can do that via the regular most uptodate launcher
#3516 [14:09] <itsnotworking> ahhh
#3517 [14:09] <Jomberman> galaxy cant i jsut make mcafee allow minecraft?
#3518 [14:09] <brigithe> Por que nao posso joga?????
#3519 [14:10] <bigpanda1947_> by the way Galaxy_2 thanks for the help with this
#3520 [14:10] <syllus> i disabled the encryption whatsit but still no joy. Any more ideas?
#3521 [14:10] <brigithe> Alguém me explica pq nao posso joga
#3522 [14:10] <Galaxy_2Alex> syllus, Restart your PC, and see if it works afterwards.
#3523 [14:10] <webrosc> ??> brigithe lang/pt
#3524 [14:10] <Galaxy_2Alex> ??> brigithe lang/en
#3525 [14:10] <VoxelHead> brigithe: Ns s falamos ingls aqui. Voc pode, no entanto, usar um tradutor se quiser, como http://translate.google.com/
#3526 [14:10] * Ritsuka is now known as Kaname
#3527 [14:10] <TDog> just keeps taking me to my mojang account page anyway to re-verify my email
#3528 [14:10] <VoxelHead> brigithe: We only speak English here. However, you may, if you wish, try using a translator, such as http://translate.google.com/
#3529 [14:10] <syllus> ok
#3530 [14:10] <brigithe> que????
#3531 [14:10] <Galaxy_2Alex> TDog, What browser are you using?
#3532 [14:10] * mandy [mandy@notlogged] has joined #minecrafthelp
#3533 [14:11] <tyteen4a03> ??> TDog fubar/ie
#3534 [14:11] <Galaxy_2Alex> brigithe, English only!
#3535 [14:11] <VoxelHead> TDog: Internet Exploder/Exploiter/Explorer is a terrible browser with terrible issues. Many common problems are solved by using a better browser.
#3536 [14:11] <VoxelHead> TDog: Google Chrome: http://www.google.com/chrome Firefox: http://www.mozilla.org/firefox
#3537 [14:11] <tyteen4a03> Galaxy_2Alex, always, /always/ CTCP VERSION
#3538 [14:11] * Mc_Pick [Mc_Pick@notlogged] has joined #minecrafthelp
#3539 [14:11] <Galaxy_2Alex> Jomberman, Yes, that might work as well.
#3540 [14:11] <brigithe> Alguém me explica pq nao posso joga
#3541 [14:11] <webrosc> brigithe: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como http://translate.google.com/
#3542 [14:11] <crumbler> I got minecraft for my son and i cant get the lancher to download it gets about 6mb before it closes
#3543 [14:11] <bigpanda1947_> aw man driver isn't valid for this computer
#3544 [14:11] <Galaxy_2Alex> bigpanda1947_, Alright, different attempt. One moment.
#3545 [14:12] <mandy> i cant get anyfurther than entering in my credit card info to buy the game
#3546 [14:12] <webrosc> mandy, try a different browser
#3547 [14:12] <aaa_> that's all ?
#3548 [14:12] * thomas [thomas@notlogged] has joined #minecrafthelp
#3549 [14:13] <mandy> browser? im very computer illeteriate
#3550 [14:13] <Galaxy_2Alex> crumbler, Try the .exe version of the launcher instead, VoxelHead will give you a link to it.
#3551 [14:13] <brigithe> Tem que ter 6mb pra joga agoraaaaaaaaaaa?????
#3552 [14:13] <Galaxy_2Alex> ??> crumbler dl/client
#3553 [14:13] <thomas> i cannot verify my son's mojang account
#3554 [14:13] <VoxelHead> crumbler: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#3555 [14:13] <VoxelHead> crumbler: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#3556 [14:13] <thomas> it keeps saying error
#3557 [14:13] * brigithe [brigithe@notlogged] has quit. (Quit: Web client closed)
#3558 [14:13] <webrosc> thomas, you will have to contact mojang to fix that
#3559 [14:13] <webrosc> ??> thomas mojang/email
#3560 [14:13] <VoxelHead> thomas: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3561 [14:13] <VoxelHead> thomas: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3562 [14:14] <aaa_> thanks :D
#3563 [14:14] <thomas> ok
#3564 [14:14] <thomas> thanks
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#3566 [14:14] <Galaxy_2Alex> bigpanda1947_, Download and Install this driver: http://downloads.dell.com/video/R215593.exe
#3567 [14:14] * mandy [mandy@notlogged] has quit. (Client Quit)
#3568 [14:14] <bigpanda1947_> ok
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#3577 [14:18] <solthedog> I cannot start my minecraft application and it says that I have to update drivers and when I went to the website I followed the constructions and ended up with this: https://gist.github.com/anonymous/6e61fecd9b1731053a53
#3578 [14:18] <Maxis> solthedog, one moment
#3579 [14:18] <solthedog> ok
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#3582 [14:21] <Maxis> solthedog, try downloading and installing the driver at https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=18223
#3583 [14:21] * mick [mick@notlogged] has quit. (Client Quit)
#3584 [14:21] <solthedog> ok I'll try that thanks
#3585 [14:21] <crumbler> voxelhead i have tried both the Minecraft.msi and the Minecraft exe its when I open the launcher for the 40mb download it will close out on me
#3586 [14:22] <Galaxy_2Alex> crumbler, Just close, no error message?
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#3589 [14:22] <crumbler> some times i would get a lunch error
#3590 [14:22] <crumbler> other times it will get 5mb in then stop downloading and just close on its own
#3591 [14:22] <syllus> i still cant log in to minecraft. Kaspersky SSL encryption disabled, restarted, no joy
#3592 [14:22] * mom [mom@notlogged] has joined #minecrafthelp
#3593 [14:22] <Galaxy_2Alex> crumbler, What Antivirus program are you using?
#3594 [14:23] * mom [mom@notlogged] has quit. (Client Quit)
#3595 [14:23] <crumbler> macafey
#3596 [14:23] <crumbler> and then on my other laptop has none
#3597 [14:23] * rubiksmomo [rubiksmomo@notlogged] has joined #minecrafthelp
#3598 [14:23] <crumbler> and it does the same
#3599 [14:23] <Galaxy_2Alex> crumbler, Disable it, or set full exceptions for the launcher and Java.
#3600 [14:24] * stampiekat [stampiekat@notlogged] has quit. (Client Quit)
#3601 [14:24] <syllus> im getting socket timeout exception
#3602 [14:24] * bigpanda1947_ [bigpanda1947_@notlogged] has quit. (Ping timeout: 186 seconds)
#3603 [14:24] <Galaxy_2Alex> syllus, Disable it temporarily, and check if the error persists.
#3604 [14:24] <syllus> sorry, disable what?
#3605 [14:24] <Galaxy_2Alex> syllus, Kaspersky
#3606 [14:25] <syllus> completely?
#3607 [14:25] <Galaxy_2Alex> syllus, Yes.
#3608 [14:25] <syllus> ...ok
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#3610 [14:26] <itsnotworking> I got everthing working guys thank you sooo much!!
#3611 [14:26] * solthedog [solthedog@notlogged] has quit. (Ping timeout: 186 seconds)
#3612 [14:26] <Galaxy_2Alex> itsnotworking, No problem, have fun, and happy holidays :)
#3613 [14:27] * vivacuba [vivacuba@notlogged] has quit. (Client Quit)
#3614 [14:27] <syllus> no sorry even with Kaspersky OFF still getting same error
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#3616 [14:27] * bigpanda1947 [bigpanda1947@notlogged] has joined #minecrafthelp
#3617 [14:27] <Galaxy_2Alex> ??> syllus tools/hjt
#3618 [14:27] <VoxelHead> syllus: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3619 [14:27] <VoxelHead> syllus: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3620 [14:28] <bigpanda1947> galaxy i'm back
#3621 [14:28] <bigpanda1947> sorry same thing happening
#3622 [14:28] * madison [madison@notlogged] has quit. (Client Quit)
#3623 [14:29] <Galaxy_2Alex> bigpanda1947, It might be a hardware issue, you can try to contact Dell, although they will probably just tell you that your Laptop is too old.
#3624 [14:29] <bigpanda1947> thank you i believe your right
#3625 [14:29] <bigpanda1947> so as fas as the hardware issue what should i ask
#3626 [14:31] <Galaxy_2Alex> bigpanda1947, Well, the laptop itself does also not meet the minimum system requirements, it might just be too old to be honest.
#3627 [14:31] <bigpanda1947> ok so do you know if i bought another laptop can i still use this purchase on that new one
#3628 [14:31] <Galaxy_2Alex> bigpanda1947, Yes, definitely.
#3629 [14:32] <bigpanda1947> ok i wonder if i can use this on xbox 360
#3630 [14:32] <Galaxy_2Alex> bigpanda1947, No, you would need to buy the X-Box 360 edition seperately.
#3631 [14:32] <bigpanda1947> ok cool thanks
#3632 [14:32] <crumbler> so the luncher is still doing the same thing trying to download the game for the first time i am getting about 5mb out of 40.83 done and it goes blank and back to 0
#3633 [14:33] * mick [mick@notlogged] has joined #minecrafthelp
#3634 [14:33] * tscout [tscout@notlogged] has joined #minecrafthelp
#3635 [14:33] <tscout> crash
#3636 [14:33] <Galaxy_2Alex> crumbler, nd the exact same thing happens on another device?
#3637 [14:33] <Galaxy_2Alex> ??> tscout launcher/game-output
#3638 [14:33] <VoxelHead> tscout: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#3639 [14:33] <VoxelHead> tscout: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#3640 [14:34] <Galaxy_2Alex> crumbler, If that is the case, something might be wrong with your router, or your Internet Service Provider is doing some bad things.
#3641 [14:34] <Maxis> crumbler, just to make sure, you are also using the old launcher from https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe ?
#3642 [14:35] <Galaxy_2Alex> Maxis, Please take over, thanks.
#3643 [14:35] <syllus> Voxelhead: http://paste.ubuntu.com/9619252/
#3644 [14:35] <Maxis> syllus, one moment
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#3650 [14:37] * bigpanda1947 [bigpanda1947@notlogged] has quit. (Quit: Web client closed)
#3651 [14:37] <crumbler> ok maxis ill try it just to make sure
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#3657 [14:39] <Maxis> syllus, go to Task Manager, go to the Processes tab, and make sure that you either click "Show Processes from All Users" or that the checkbox next to that text is checked. Click on anything that says "Kaspersky" in the program description and click End Process to ensure you completely exit all parts of Kaspersky.
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#3661 [14:41] <syllus> access is denied
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#3665 [14:41] <John_> I want to download Minecraft for my 3 kids t
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#3668 [14:42] <John_> is thatpossible on one computer?
#3669 [14:42] * mullerman123_ [mullerman123_@notlogged] has joined #minecrafthelp
#3670 [14:43] <Maxis> syllus, did at least some of the processes end?
#3671 [14:43] * daniel_ [daniel_@notlogged] has joined #minecrafthelp
#3672 [14:43] <webrosc> John_, you just have to download the laucher once per computer then login with whatever accounts you may have
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#3674 [14:43] <syllus> I exitted Kaspersky
#3675 [14:44] <syllus> all processes cleared
#3676 [14:44] <webrosc> John_, have you bought the game 3 times? one for each child?
#3677 [14:44] <Maxis> syllus, alright, try running the launcher again
#3678 [14:44] * buse132_ [buse132_@notlogged] has joined #minecrafthelp
#3679 [14:44] <syllus> still can't log in to minecraft
#3680 [14:44] * buse132_ [buse132_@notlogged] has quit. (Client Quit)
#3681 [14:44] <Maxis> syllus, did you install something called SweetIM?
#3682 [14:45] * Missmadmoo [Missmadmoo@notlogged] has joined #minecrafthelp
#3683 [14:45] <John_> I do not have any accounts these would be new accounts but I do not want Majong accounts. 10cent Credit card charge sounds like ID theft prep charge
#3684 [14:45] <Maxis> syllus, nevermind, it appears there is multiple pieces of adware/malware on your computer, run this program
#3685 [14:45] <Maxis> ??> syllus av/adwcleaner
#3686 [14:45] <VoxelHead> syllus: ADWCleaner is an utility to clean a PC which is infested with malware.
#3687 [14:45] <VoxelHead> syllus: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#3688 [14:46] <webrosc> John_, you have to have a mojang account though, and with reguards to the 10c charge read this https://help.mojang.com/customer/portal/articles/1780997-mojang-account-users-under-13
#3689 [14:46] * Mo [Mo@notlogged] has joined #minecrafthelp
#3690 [14:46] <mullerman123> can anyone tell me how to update my drivers on windows seven, and explain what invalid memory means as i cant load the game for my grandson
#3691 [14:46] <guest14754> A while ago, I changed the name of the file for minecraft to 1 minecraft so when I search for it,it would appear at the top of the list. Somehow, this made a blank copy of my minecraft folder. The blank copy was called minecraft, like the original, (I am on a mac so its not %appdata%) but there was also 1 minecraft. Everything was normal until I logged in and my servers and worlds were gone. I managed to recover my 1 world, but i don't know how t
#3692 [14:46] <webrosc> mullerman123, do you have a dxdiag log for us?
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#3695 [14:47] <Mo> My Minecraft keeps on stuttering. My screen shines white randomly and item icons glitch. Can anyone help?
#3696 [14:48] <Maxis> guest14754, changing the name of your minecraft folder is a bad idea, but your worlds should still be intact in the 1 minecraft directory. Just copy everything back into the normal minecraft directory or rename the 1 minecraft directory back to minecraft after deleting the other minecraft folder.
#3697 [14:48] <mullerman123> how do i get that i have done that paste thing, sorry but i aint to good on a computer
#3698 [14:48] <Missmadmoo> Hi Folks, just paid for n downloaded Minecraft 1.8.1. It say it can`t connect to server, anyone help pleaase?
#3699 [14:48] <Maxis> mullerman123, just copy the URL of the paste and paste it into this chat
#3700 [14:49] * rubiksmomo [rubiksmomo@notlogged] has quit. (Quit: Leaving)
#3701 [14:49] <John_> Do I have to buy 3 copies on 3 different computers in order for 3 kids to play?
#3702 [14:49] * itsnotworking [itsnotworking@notlogged] has quit. (Quit: Web client closed)
#3703 [14:49] <Maxis> Missmadmoo, what were you trying to do when this happened?
#3704 [14:49] <webrosc> John_, if they want to play online together then yes
#3705 [14:49] <mullerman123> ------------------ System Information ------------------ Time of this report: 12/25/2014, 11:17:55 Machine name: DYLAN-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144) Language: English (Regional Setting: English) System Manufacturer: SAMSUNG ELECTRONICS CO., LTD. System Model: RV410/RV510/S3510/E3510 B
#3706 [14:50] <Missmadmoo> Just trying to get to multiplayer for the 1st time
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#3708 [14:50] <guest14754> I have improved my one world a lot since this happened, will this undo the progress on it
#3709 [14:50] <webrosc> ??> mullerman123 paste
#3710 [14:50] <Maxis> mullerman123, no, copy the URL from the Address Bar in your browser from the GIST page, not the report itself.
#3711 [14:50] <VoxelHead> mullerman123: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3712 [14:50] <John_> Thank you
#3713 [14:50] * John_ [John_@notlogged] has quit. (Quit: Web client closed)
#3714 [14:50] <Mo> My Minecraft keeps on stuttering. My screen shines white randomly and item icons glitch. Can anyone help?
#3715 [14:51] * jacobayala [jacobayala@notlogged] has joined #minecrafthelp
#3716 [14:51] <jacobayala> Error! Could not register an account at this time.
#3717 [14:51] <Missmadmoo> <Mo> How hot is your computer getting?
#3718 [14:51] <Maxis> guest14754, yes, you might want to manually transfer everything back instead. Go into the "1 minecraft" directory, get all of the saves you want to transfer except the one that you made progress on, and copy them to the saves folder in the "minecraft" directory
#3719 [14:51] <Mo> Not hot at all
#3720 [14:51] * skittles [skittles@notlogged] has joined #minecrafthelp
#3721 [14:51] <jacobayala> i cant make a account
#3722 [14:52] <jacobayala> its says Error! Could not register an account at this time.
#3723 [14:52] <webrosc> jacobayala, try using a different browser
#3724 [14:52] <jacobayala> ok
#3725 [14:52] * tekbullshotgames [tekbullshotgames@notlogged] has quit. (Quit: Web client closed)
#3726 [14:52] <webrosc> .m
#3727 [14:52] <PangeaBot> (webrosc) 03Online: Login, Session, Skins, Website, Realms
#3728 [14:52] <Mo> So can anyone help?
#3729 [14:53] <Maxis> Mo, try going into the pause menu or main menu, click on Options..., click Video Settings, and make sure Use VBOs is set to Off and Mipmap Levels are set to Off, and turn down other grpahics options. Make sure you are also not using any mods or resource packs.
#3730 [14:53] * skittles [skittles@notlogged] has quit. (Client Quit)
#3731 [14:53] * jaqueline2003 [jaqueline2003@notlogged] has joined #minecrafthelp
#3732 [14:54] <Missmadmoo> <Mo> you going from Malware or virus to setting res`s or speeds being too high, or automated / back ground service stress on your system
#3733 [14:54] * matrixvegetta [matrixvegetta@notlogged] has joined #minecrafthelp
#3734 [14:54] <jacobayala> t still say it webrosc
#3735 [14:54] <Maxis> Missmadmoo, what?
#3736 [14:54] <Maxis> jacobayala, what web browser are you using?
#3737 [14:54] * Agoldfish is now known as Agoldfish|Away
#3738 [14:55] * jaqueline2003 [jaqueline2003@notlogged] has quit. (Client Quit)
#3739 [14:55] <jacobayala> internet explore and motsrilla and i tryed safari
#3740 [14:55] <Mo> I have tried lowering video settings, allocating more RAM and deleting and re-downloading Minecraft but it hasn't worked.
#3741 [14:55] * rcmaehl [rcmaehl@notlogged] has joined #minecrafthelp
#3742 [14:55] * matrixvegetta [matrixvegetta@notlogged] has quit. (Client Quit)
#3743 [14:55] <mullerman123> mullermanhttps://gist.github.com/anonymous/289eb132dfec558d3ca2
#3744 [14:55] * Cece8 [Cece8@notlogged] has joined #minecrafthelp
#3745 [14:55] <Maxis> Mo, try doing this
#3746 [14:55] <Maxis> ??> mo win/dxdiag
#3747 [14:55] <VoxelHead> mo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3748 [14:55] <webrosc> mullerman123, one moment
#3749 [14:56] <Missmadmoo> I was saying with stuttering glitches.........could be anything! res/speed or as you suggest video settings
#3750 [14:56] <Maxis> jacobayala, try using Mozilla Firefox, it should work with it
#3751 [14:56] <jacobayala> ok
#3752 [14:56] <jacobayala> no its still says it
#3753 [14:56] * rubiksmomo [rubiksmomo@notlogged] has quit. (Quit: Leaving)
#3754 [14:56] * blencio [blencio@notlogged] has joined #minecrafthelp
#3755 [14:57] <webrosc> mullerman123, download and install this https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22167
#3756 [14:57] * shoot2flames [shoot2flames@notlogged] has joined #minecrafthelp
#3757 [14:57] <guest14754> How would i find the server files, like what would they be called, "output-server.log.1"?
#3758 [14:57] * rubiksmomo [rubiksmomo@notlogged] has joined #minecrafthelp
#3759 [14:57] * NoobHunter67 [NoobHunter67@notlogged] has joined #minecrafthelp
#3760 [14:58] <NoobHunter67> Anyone here?
#3761 [14:58] * shoot2flames [shoot2flames@notlogged] has quit. (Client Quit)
#3762 [14:58] <webrosc> NoobHunter67, nope, just 187 of us
#3763 [14:58] <jacobayala> maxis it didnt work
#3764 [14:58] <Missmadmoo> Any advice on ` can`t connect to minecraft server` in multiplyer
#3765 [14:59] <Maxis> guest14754, your saved worlds will be located in your saves directory, and your server list in servers.dat
#3766 [14:59] <webrosc> Missmadmoo, one server or all servers?
#3767 [14:59] <NoobHunter67> ok umm
#3768 [14:59] <webrosc> jacobayala, the system maybe busy, try in an hour
#3769 [14:59] <Maxis> jacobayala, hrm, it should work if you complete the purchase in Mozilla Firefox
#3770 [14:59] <NoobHunter67> there is a problem with my minecraft
#3771 [14:59] <Missmadmoo> hi, all of them!
#3772 [14:59] * Tempestuz [Tempestuz@notlogged] has joined #minecrafthelp
#3773 [14:59] <Maxis> yeah listen to webrosc
#3774 [14:59] <Maxis> NoobHunter67, how so?
#3775 [14:59] * MajMak619 [MajMak619@notlogged] has joined #minecrafthelp
#3776 [14:59] * alekiquemo [alekiquemo@notlogged] has joined #minecrafthelp
#3777 [14:59] <webrosc> Missmadmoo, can you connect to mctest.ae97.net
#3778 [15:00] * alekiquemo [alekiquemo@notlogged] has quit. (Client Quit)
#3779 [15:00] <jacobayala> but i cant even make an account i cant get minecraft
#3780 [15:00] <guest14754> so I just copy servers.dat to minecraft and it will be fixed?
#3781 [15:00] * eigostaf [eigostaf@notlogged] has joined #minecrafthelp
#3782 [15:00] <NoobHunter67> Maxis i cannot open/ play minecraft f
#3783 [15:00] <Missmadmoo> I will try now..?
#3784 [15:00] * Rico-offline is now known as ricoz
#3785 [15:00] <Maxis> guest14754, if you mean the server list will be back, yes
#3786 [15:00] <NoobHunter67> for some reason*
#3787 [15:00] <jacobayala> i cant make a mojang account is what i mean
#3788 [15:00] <MajMak619> minecraft is crashing
#3789 [15:00] <Maxis> NoobHunger67, okay, why not?
#3790 [15:00] <webrosc> jacobayala, its possible the payment system is being hammered by all the kids who got an account for christmas
#3791 [15:00] <guest14754> thank you, and Feliz Navidad
#3792 [15:00] * guest14754 [guest14754@notlogged] has quit. (Quit: Web client closed)
#3793 [15:00] <webrosc> s/payment/registration
#3794 [15:01] <ExtremeBot> webrosc meant to say: jacobayala, its possible the registration system is being hammered by all the kids who got an account for christmas
#3795 [15:01] <NoobHunter67> Maxis it doesnt show the launcher
#3796 [15:01] <jacobayala> so what do i do?
#3797 [15:01] <eigostaf> salut à tous, j'ai un gros problème de son... je n'ai aucun son dans minecraft, pourtant tout les volumes sont à 100%...que faire? (je viens d'acheter le jeu....)
#3798 [15:01] <NoobHunter67> i dont know why
#3799 [15:01] <webrosc> jacobayala, wait for an hour, then try again
#3800 [15:01] * sneeuwman2001 [sneeuwman2001@notlogged] has joined #minecrafthelp
#3801 [15:01] <Maxis> NoobHunter67, alright, how are you trying to start the launcher?
#3802 [15:01] <webrosc> ??> eigostaf lang/fr
#3803 [15:01] <VoxelHead> eigostaf: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme http://translate.google.com/
#3804 [15:01] <jacobayala> ok thanks have a good day :)
#3805 [15:01] <NoobHunter67> Double clicking the Icon
#3806 [15:01] <webrosc> jacobayala, you too :)
#3807 [15:01] * sneeuwman2001 [sneeuwman2001@notlogged] has quit. (Client Quit)
#3808 [15:01] <Maxis> NoobHunter67, did you use the installer?
#3809 [15:01] <NoobHunter67> yes
#3810 [15:01] <MajMak619> you too
#3811 [15:01] <Cece8> Just got new Win 7 laptop with 2 GB RAM. I Get "Pixel Format Not Accelerated" error when I try to launch Minecraft. Here is link to DxDiag information https://gist.github.com/anonymous/01c472378fdeef1c80b0
#3812 [15:01] * jacobayala [jacobayala@notlogged] has quit. (Quit: Web client closed)
#3813 [15:02] <MajMak619> bye,thank you
#3814 [15:02] <webrosc> Cece8, one moment
#3815 [15:02] <NoobHunter67> i was playing minecraft for 1 year and it just happened 1 month ago and it just doesnt let me open it
#3816 [15:02] <eigostaf> well, I just bought the game, and i have no sound at all in the game... what can I do?
#3817 [15:02] <Maxis> NoobHunter67, make sure you have the right version of Java installed and try using the old launcher available at https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#3818 [15:02] * darek [darek@notlogged] has joined #minecrafthelp
#3819 [15:02] <NoobHunter67> ok i will try
#3820 [15:03] <darek> my activation code isn't working!
#3821 [15:03] <Maxis> Cece8, were you in here earlier?
#3822 [15:03] <darek> should I burn this place down?
#3823 [15:03] <Cece8> no
#3824 [15:03] <webrosc> Cece8, try these drivers https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=18223 but you will only be able to play minecraft 1.7.2 or lower
#3825 [15:03] <Missmadmoo> <webrosc> that worked! Is that ok to leave?
#3826 [15:03] <webrosc> Missmadmoo, unless you would rather stay instead of playing minecraft ;)
#3827 [15:03] <NoobHunter67> Maxis where do i update my java
#3828 [15:03] * darek [darek@notlogged] has quit. (Client Quit)
#3829 [15:04] * darek [darek@notlogged] has joined #minecrafthelp
#3830 [15:04] <webrosc> Missmadmoo, go enjoy :)
#3831 [15:04] <Maxis> ??> NoobHunter67 java/1.8
#3832 [15:04] <VoxelHead> NoobHunter67: You can get Java 1.8 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#3833 [15:04] <Missmadmoo> <Webrosc> you are a diamond!
#3834 [15:04] <NoobHunter67> ok
#3835 [15:04] <darek> is there a support number I can call? This activation code doesn't work.
#3836 [15:04] <webrosc> darek, where was the code purchased?
#3837 [15:04] <MajMak619> hey noobhunter
#3838 [15:04] <eigostaf> I just bought the game, andIi have no sound at all in the game... what can I do? (all the volume sare on 100%...)
#3839 [15:04] <Mo> so here is my DxDiag report: https://gist.github.com/anonymous/da4be552d54386dfa71c
#3840 [15:04] <darek> Game Stop
#3841 [15:04] <webrosc> darek, what error do you get?
#3842 [15:05] <darek> it just says "An error occurred. Could not redeem card. Please try again."
#3843 [15:05] <Cece8> webrosc Is there anyway I could fix it so I could play a newer version?
#3844 [15:05] <webrosc> darek, can you log out of the mojang account, then back in
#3845 [15:05] * MajMak619 [MajMak619@notlogged] has quit. (Quit: Web client closed)
#3846 [15:05] <webrosc> Cece8, nope
#3847 [15:05] <darek> trying\
#3848 [15:06] <NoobHunter67> Hey Majmak
#3849 [15:06] <Mo> Maxis, I have created a DxDiag report from following the instructions sent by you. It has been uploadedd here: https://gist.github.com/anonymous/da4be552d54386dfa71c
#3850 [15:06] * Missmadmoo [Missmadmoo@notlogged] has quit. (Quit: Web client closed)
#3851 [15:06] <Maxis> Mo, one moment
#3852 [15:06] <webrosc> eigostaf, it just runs fine apart from the sound?
#3853 [15:07] * JojoMojo [JojoMojo@notlogged] has joined #minecrafthelp
#3854 [15:07] <Tempestuz> hi all does somebody know how to fix Missing Pack.Mcmeta in the default texture pack?
#3855 [15:07] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#3856 [15:07] <JojoMojo> Minecraft keeps crashing in my managed Child user in Windows 8.1
#3857 [15:07] <webrosc> Tempestuz, have you reinstall minecraft?
#3858 [15:07] <eigostaf> Yes, everything runs fine exept the sounds...
#3859 [15:08] <Tempestuz> i did that like 9 times
#3860 [15:08] <webrosc> eigostaf, have you got sounds in windows or other games?
#3861 [15:08] <Mo> Thank you Maxis for your help and support
#3862 [15:08] <eigostaf> yes
#3863 [15:08] <JojoMojo> I've run all the types of Minecraft. .msi, .exe, old .exe, .jar...none of them work
#3864 [15:08] <Tempestuz> i don`t have sound and skins
#3865 [15:08] * crumbler [crumbler@notlogged] has quit. (Ping timeout: 186 seconds)
#3866 [15:08] <JojoMojo> they keep crashing
#3867 [15:08] <webrosc> Tempestuz, only messages with your name are to you
#3868 [15:08] <Tempestuz> oh sorry
#3869 [15:09] <Maxis> Mo, try downloading and installing the driver at https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24348
#3870 [15:09] <NoobHunter67> Btw guys i have another problem
#3871 [15:09] <Cece8> webrosc, what if I upgrade the RAM?
#3872 [15:10] * mullerman123_ [mullerman123_@notlogged] has quit. (Ping timeout: 186 seconds)
#3873 [15:10] <webrosc> Cece8, you need a newer graphics card, or a new computer to play past 1.7.2
#3874 [15:10] <JojoMojo> So I have Windows 8.1 with Child user on. I installed Java 8. I tried using the .msi. As well as the .exe and the old .exe. I also tried the .jar. It keeps saying that minidump or something isn't supported or something
#3875 [15:10] <webrosc> Cece8, your computer is too old to play 1.7.4 and above
#3876 [15:10] <webrosc> JojoMojo, can we see the crash report?
#3877 [15:10] <Mo> Thank you Maxis
#3878 [15:10] <JojoMojo> Cut and paste?
#3879 [15:11] <NoobHunter67> did Maxis leave?
#3880 [15:11] <webrosc> ??> JojoMojo, paste
#3881 [15:11] <VoxelHead> JojoMojo,: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3882 [15:11] <Maxis> No, just preoccupied, what's the issue?
#3883 [15:11] * mullerman123 [mullerman123@notlogged] has quit. (Ping timeout: 186 seconds)
#3884 [15:11] <webrosc> JojoMojo, use that ^^
#3885 [15:11] * Paci [Paci@notlogged] has joined #minecrafthelp
#3886 [15:11] <JojoMojo> will do. hold on
#3887 [15:11] <NoobHunter67> Maxis i have been trying to buy Minecraft for my friend but it doesnt work is there a bug or somthing
#3888 [15:12] <Maxis> NoobHunter67, how are you buying it for your friend?
#3889 [15:12] * Paci [Paci@notlogged] has quit. (Client Quit)
#3890 [15:12] * crumbler [crumbler@notlogged] has joined #minecrafthelp
#3891 [15:12] * hunter [hunter@notlogged] has joined #minecrafthelp
#3892 [15:13] <webrosc> eigostaf, got 2 things for you to do, follow them in order
#3893 [15:13] <darek> i think I have it. Should be in mojang not the minecraft website
#3894 [15:13] * hunter is now known as Guest25173
#3895 [15:13] <darek> derp
#3896 [15:13] <darek> Thanks
#3897 [15:13] * Christmas_bobo [Christmas_bobo@notlogged] has quit. (Quit: Connection closed for inactivity)
#3898 [15:13] * JojoMojo_ [JojoMojo_@notlogged] has joined #minecrafthelp
#3899 [15:13] <webrosc> ??> eigostaf launcher/open
#3900 [15:13] <VoxelHead> eigostaf: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#3901 [15:13] <JojoMojo_> I'm back
#3902 [15:13] <JojoMojo_> as a different user.
#3903 [15:13] <webrosc> eigostaf, then load a world up, then
#3904 [15:13] <JojoMojo_> still getting the crash report
#3905 [15:14] <webrosc> ??> eigostaf launcher/game-output
#3906 [15:14] <VoxelHead> eigostaf: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#3907 [15:14] <VoxelHead> eigostaf: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#3908 [15:14] <webrosc> eigostaf, need the game output from when the game has loaded
#3909 [15:14] * Mo [Mo@notlogged] has quit. (Ping timeout: 186 seconds)
#3910 [15:14] <NoobHunter67> Maxis i went to his place and like purchased the account and i let him choose his name but it doesnt work
#3911 [15:14] <JojoMojo_> sure...
#3912 [15:14] <eigostaf> ok just a second please
#3913 [15:14] <Maxis> NoobHunter67, where did you go to buy it?
#3914 [15:15] * JojoMojo [JojoMojo@notlogged] has quit. (Ping timeout: 186 seconds)
#3915 [15:15] * Guest25173 [Guest25173@notlogged] has quit. (Client Quit)
#3916 [15:15] <webrosc> eigostaf, take your time
#3917 [15:15] <NoobHunter67> From google chrome like from my PayPal
#3918 [15:15] * rosangela [rosangela@notlogged] has joined #minecrafthelp
#3919 [15:15] <Maxis> NoobHunter67, but from what website were you buying the account from?
#3920 [15:15] <JojoMojo_> i posted it on a bug report... let me find it
#3921 [15:15] <webrosc> NoobHunter67, you bought the pocket version
#3922 [15:15] <webrosc> ?
#3923 [15:16] <eigostaf> do I copy all the "out file" here?
#3924 [15:16] <webrosc> eigostaf, yes please
#3925 [15:16] <webrosc> NoobHunter67, ignor me, i missread
#3926 [15:16] <JojoMojo_> https://bugs.mojang.com/browse/MC-75770
#3927 [15:16] <eigostaf> [21:15:11] [Client thread/INFO]: Setting user: eigostaf [21:15:11] [Client thread/INFO]: (Session ID is token:3eae02c14434485989babe663ad9743a:1979ec69ef47405ea946725d5e464f9b) [21:15:12] [Client thread/INFO]: LWJGL Version: 2.9.1 [21:15:13] [Client thread/INFO]: Reloading ResourceManager: Default [21:15:13] [Sound Library Loader/INFO]: Starting up SoundSystem... [21:15:13] [Thread-6/INFO]: Initializing LWJGL OpenAL [21:15:13] [Thr
#3928 [15:17] * rosangela [rosangela@notlogged] has quit. (Client Quit)
#3929 [15:17] <webrosc> JojoMojo_, goto minecrafts video settings, set mipmap levels to off, and VBO's to off
#3930 [15:17] * Pbayro [Pbayro@notlogged] has joined #minecrafthelp
#3931 [15:17] <webrosc> ??> eigostaf paste
#3932 [15:17] <JojoMojo_> Ok...So here's the Paste: http://paste.ubuntu.com/9619399/
#3933 [15:17] <VoxelHead> eigostaf: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3934 [15:17] <webrosc> eigostaf, sorry i missed that step, my bad
#3935 [15:17] <eigostaf> ho ^^'
#3936 [15:18] <NoobHunter67> Maxis i went to WWW.Minecraft.Net
#3937 [15:18] * chickenindcan [chickenindcan@notlogged] has joined #minecrafthelp
#3938 [15:18] <JojoMojo_> So, basically, minecraft doesn't work in a managed user...wich is ironic because many kids use Child users and play minecraft...
#3939 [15:18] * elijahjo8 [elijahjo8@notlogged] has joined #minecrafthelp
#3940 [15:18] <eigostaf> http://paste.ubuntu.com/9619412/
#3941 [15:18] <webrosc> JojoMojo_, can you follow the instructions i gave you
#3942 [15:19] <webrosc> eigostaf, ok now this
#3943 [15:19] <webrosc> ??> eigostaf win/dxdiag
#3944 [15:19] <VoxelHead> eigostaf: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3945 [15:19] <chickenindcan> so i forgot my password and i cant get onto my email because its locked due to too much spam in it, any other way i can reset my password?
#3946 [15:19] <JojoMojo_> webrosc...what instructions....oh there. sure...
#3947 [15:19] <elijahjo8> i downloaded minecraft and I went to start the cameis says it crashed
#3948 [15:19] <webrosc> chickenindcan, if you can't access your email or login to your account only mojang can help
#3949 [15:20] <chickenindcan> how can i contact them?
#3950 [15:20] <JojoMojo_> will have to get back to u guys...need to get back into the child user...
#3951 [15:20] <webrosc> ??> chickenindcan mojang/email
#3952 [15:20] <VoxelHead> chickenindcan: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3953 [15:20] <VoxelHead> chickenindcan: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3954 [15:20] <JojoMojo_> will be back as JojoMojo-something or other...:-)
#3955 [15:20] <chickenindcan> okay thanks guys :)
#3956 [15:20] <Tempestuz> Can someone help me with Teamvieuwer?
#3957 [15:20] <Maxis> NoobHunter67, alright, what didn't work when he tried to setup the account?
#3958 [15:21] * chickenindcan [chickenindcan@notlogged] has quit. (Client Quit)
#3959 [15:21] <NoobHunter67> it was saying that like processing the account but like after 4 straight hours we came back and it was still not created
#3960 [15:21] <eigostaf> http://paste.ubuntu.com/9619426/
#3961 [15:22] <Maxis> NoobHunter67, did it actually charge your paypal?
#3962 [15:23] <webrosc> eigostaf, you didn't leave headphones plugged in or anything like that did you?
#3963 [15:23] <NoobHunter67> Maxis yes i did i charged it with a 100 bucks from my savings
#3964 [15:23] * JojoMojo_ [JojoMojo_@notlogged] has quit. (Ping timeout: 186 seconds)
#3965 [15:23] <eigostaf> hmmm yes but normally it is desactivated.
#3966 [15:23] <webrosc> can you unplug em just to make sure ;)
#3967 [15:24] * tony [tony@notlogged] has joined #minecrafthelp
#3968 [15:24] <Maxis> NoobHunter67, rather, Mojang actually take the money out of your account for Minecraft?
#3969 [15:24] <NoobHunter67> nope
#3970 [15:24] * tony [tony@notlogged] has quit. (Client Quit)
#3971 [15:24] <eigostaf> done
#3972 [15:24] <eigostaf> done
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#3974 [15:24] <webrosc> Tempestuz, hows your internet connection?
#3975 [15:24] <webrosc> eigostaf, try minecraft?
#3976 [15:24] <Maxis> NoobHunter67, then try again in a different browser, although keep in mind that there is a risk of double-charging in doing so and you might have to contact Mojang if a double-charge happens
#3977 [15:24] * Lehtinen [Lehtinen@notlogged] has joined #minecrafthelp
#3978 [15:25] <NoobHunter67> ok
#3979 [15:25] <NoobHunter67> DUDE
#3980 [15:25] <eigostaf> still no sound :(
#3981 [15:25] <webrosc> eigostaf, was a longshot
#3982 [15:25] * tuputamadre [tuputamadre@notlogged] has joined #minecrafthelp
#3983 [15:25] <tuputamadre> hello
#3984 [15:25] <webrosc> eigostaf, lets now try reinstalling minecraft
#3985 [15:25] <tuputamadre> what me no of cubecraft
#3986 [15:25] <webrosc> ??> eigostaf win/reinst
#3987 [15:25] <VoxelHead> eigostaf: You may need to reinstall the locally installed files that Minecraft puts into place.
#3988 [15:25] <VoxelHead> eigostaf: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3989 [15:25] <NoobHunter67> Maxis sorry if you are a man but ( I love you( Not in Gay Meaning but like you know)) my minecraft is now working!
#3990 [15:26] <tuputamadre> i need help
#3991 [15:26] <webrosc> tuputamadre, what with?
#3992 [15:26] <NoobHunter67> Bye Mate
#3993 [15:26] <Maxis> NoobHunter67, alright, good
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#3995 [15:26] <tuputamadre> what no of me is cubecraft?
#3996 [15:26] <webrosc> tuputamadre, that does not make sense
#3997 [15:26] <tuputamadre> jsb ufdayhfuisafhu8stgf
#3998 [15:26] <Tempestuz> Can someone help me with teamvieuwer because i can`t send my launcher log because the site says No response
#3999 [15:26] <tuputamadre> jsb ufdayhfuisafhu8stgf
#4000 [15:26] * Lord_Ralex kicked tuputamadre from #minecrafthelp (Reason: uputamadre :tuputamadre)
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#4002 [15:28] * Kaname is now known as Ritsuka
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#4007 [15:28] <Tempestuz> [20:58:03 INFO]: Minecraft Launcher 1.5.3 (through bootstrap 5) started on windows... [20:58:03 INFO]: Current time is Dec 25, 2014 8:58:03 PM [20:58:03 INFO]: System.getProperty('os.name') == 'Windows 8.1' [20:58:03 INFO]: System.getProperty('os.version') == '6.3' [20:58:03 INFO]: System.getProperty('os.arch') == 'x86' [20:58:03 INFO]: System.getProperty('java.version') == '1.8.0_25' [20:58:03 INFO]: System.getProperty('java.ve
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#4009 [15:28] <Tempestuz> oops
#4010 [15:29] * tibetinshot [tibetinshot@notlogged] has quit. (Client Quit)
#4011 [15:29] <webrosc> ??> Tempestuz paste
#4012 [15:29] <VoxelHead> Tempestuz: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4013 [15:29] <JojoMojo> Oh my goodness!!! webrosc!!! u fixed it!!! I can't thank u enough!!
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#4015 [15:29] <JojoMojo> but why? why did that fix it?
#4016 [15:29] <webrosc> JojoMojo, thank maxis too, i stole that fix from him
#4017 [15:29] <JojoMojo> Thanks maxis!!!
#4018 [15:29] <Maxis> eh, take the credit :P
#4019 [15:30] <JojoMojo> du u know why...either of u?
#4020 [15:30] <webrosc> erm...
#4021 [15:30] <JojoMojo> LOL
#4022 [15:30] <JojoMojo> Maxix?
#4023 [15:30] <JojoMojo> *Maxis
#4024 [15:30] <elijahjo8_> I am trying to download minecraft to my computer I redeem the gift card but now it says I have out of date drivers I tried to fix it but I dont understand how to..please help
#4025 [15:31] <webrosc> elijahjo8, do you have a dxdiag link for us?
#4026 [15:31] <JojoMojo> elijahjo8. what type of computer? Windows, linux...mac?
#4027 [15:31] <elijahjo8_> I think windows
#4028 [15:32] <eigostaf> Done. I create a new world but... its really slow. usually, the generation of the map takes 10 sec... but now... it is blocked on "loading world; creating terrain" since 3 minutes... strange
#4029 [15:32] * Tempestuz_ [Tempestuz_@notlogged] has joined #minecrafthelp
#4030 [15:32] <elijahjo8_> windows vista
#4031 [15:32] * Cupa [Cupa@notlogged] has joined #minecrafthelp
#4032 [15:32] <Tempestuz_> hi me again
#4033 [15:32] <Tempestuz_> euhm
#4034 [15:32] <Tempestuz_> http://paste.ubuntu.com/9619474/
#4035 [15:32] <JojoMojo> Well...anyway...thanks for all the help, webrosc/Maxis!
#4036 [15:32] <webrosc> elijahjo8, hows your internet download speed?
#4037 [15:33] <elijahjo8_> its good
#4038 [15:33] <elijahjo8_> I have no prob with anything else just this game
#4039 [15:33] * Tempestuz [Tempestuz@notlogged] has quit. (Ping timeout: 186 seconds)
#4040 [15:33] <webrosc> i gotta go
#4041 [15:34] <eigostaf> damn -_-
#4042 [15:35] * Tempestuz [Tempestuz@notlogged] has joined #minecrafthelp
#4043 [15:35] <Tempestuz> i am back
#4044 [15:35] <Tempestuz> again
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#4046 [15:35] * JojoMojo [JojoMojo@notlogged] has quit. (Ping timeout: 186 seconds)
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#4048 [15:35] <Tempestuz> my dad did restart the router
#4049 [15:36] <Tempestuz> But can somebody help me with the Missing pack Mcmeta
#4050 [15:36] <Tempestuz> http://paste.ubuntu.com/9619474/
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#4052 [15:36] <eigostaf> someone else had probleme with the sounds??
#4053 [15:36] <Tempestuz> yes
#4054 [15:36] <Tempestuz> me
#4055 [15:36] <Tempestuz> and i can`t see skins
#4056 [15:36] <jade_> fbabes
#4057 [15:36] <jade_> help me pls
#4058 [15:36] <Tempestuz> i think because i am missing the mcmeta
#4059 [15:37] <Tempestuz> in my default pack
#4060 [15:37] <eigostaf> in my .minecraft files the is no "bin" directories... is that normal?
#4061 [15:37] <jade_> It won
#4062 [15:37] <jade_> It wont let me connect to multiplayer servers, i always get internal exception with code things on it?
#4063 [15:38] <Tempestuz> i gues so
#4064 [15:38] <Tempestuz> because i don`t have it
#4065 [15:38] * BASIA [BASIA@notlogged] has joined #minecrafthelp
#4066 [15:38] <BASIA> basia
#4067 [15:38] <BASIA> help me pls
#4068 [15:38] <BASIA> So today i got a new computer for christmas
#4069 [15:39] * Cece8 [Cece8@notlogged] has quit. (Ping timeout: 186 seconds)
#4070 [15:39] <BASIA> and minecraft works fine for me on singleplayer
#4071 [15:39] <BASIA> i get an amazing 100 fps
#4072 [15:39] <BASIA> and im so happy
#4073 [15:39] <BASIA> but when i went into a multiplayer server
#4074 [15:39] <BASIA> and it wouldnt let me in
#4075 [15:39] <BASIA> so i went on different ones and it wouldnt work
#4076 [15:39] <eigostaf> it annoys me, I buy a game to play ... not to search for hours how to operate ...
#4077 [15:39] <BASIA> so i have children to feed to and videos to make
#4078 [15:39] <BASIA> and i got really angry
#4079 [15:39] * jade_ [jade_@notlogged] has quit. (Client Quit)
#4080 [15:39] <Tempestuz> eigostaf m2
#4081 [15:39] <BASIA> and my children are crying
#4082 [15:39] <BASIA> because they cannot play minecraft
#4083 [15:39] <Tempestuz> Basia did u check ur firewall?
#4084 [15:40] <Tempestuz> or virusscanner
#4085 [15:40] <BASIA> it kept saying internal exception with different codes such as "length wider than 21 bit"
#4086 [15:40] * Mo [Mo@notlogged] has joined #minecrafthelp
#4087 [15:40] <BASIA> "internal exception...size of 4 is below server threshold of 256" and "VarInt too big"
#4088 [15:40] <BASIA> What do I do with my firewall or virus scanner?
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#4091 [15:41] <Mo> Maxis which one do I download, the .exe version or the .zip version
#4092 [15:41] <Maxis> Mo, .exe
#4093 [15:41] <jade_> is there anyone in here that knows what they're doing
#4094 [15:41] <jade_> or
#4095 [15:41] <BASIA> .exe
#4096 [15:41] <Tempestuz> i don`t know
#4097 [15:41] <BASIA> please my children are desperate
#4098 [15:42] <Tempestuz> i don`t know what to do
#4099 [15:42] <BASIA> for this game
#4100 [15:42] <Maxis> Oh, didn't realize there were no helpers
#4101 [15:42] <Maxis> one moment
#4102 [15:42] <eigostaf> Tempestuz do you have a 64 bit system too?
#4103 [15:42] <jade_> please help
#4104 [15:42] <Tempestuz> yes
#4105 [15:42] <Tempestuz> windows 8.1 64 bit
#4106 [15:42] * Lehtinen [Lehtinen@notlogged] has quit. (Quit: Web client closed)
#4107 [15:43] <Maxis> Tempestuz, one moment
#4108 [15:43] <jade_> WHY WONT MY MULTIPLAYER WORK , IT SAYS INTERNAL EXCEPTION AND CODE STUFF WHEN I TRY JOIN, HELP ME
#4109 [15:43] <BASIA> I DEMANDED JUSTICE
#4110 [15:43] <Maxis> ??> jade_ scold/caps
#4111 [15:43] <BASIA> FUCK OFF MAXIS
#4112 [15:43] * AuBot kicked BASIA from #minecrafthelp (Reason: ASIA :Please keep it civil.)
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#4115 [15:43] <Tempestuz_> site did crash XD
#4116 [15:43] <BASIA> Im on my period
#4117 [15:44] <BASIA> please
#4118 [15:44] * VoxelHead kicked BASIA from #minecrafthelp (Reason: ASIA :[Maxis]: We're trying to help, come back if you want some)
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#4120 [15:44] * VoxelHead kicked BASIA from #minecrafthelp (Reason: ASIA :Banned: Automated ban from a .bootprint from Maxis)
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#4123 [15:44] <jade_> why wont my multiplayer work, it always says internal exception with code stuff at the end
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#4125 [15:45] <Tempestuz_> eigo
#4126 [15:45] <jade_> why wont my multiplayer work, it always says internal exception with code stuff at the end
#4127 [15:45] <Tempestuz_> are u still here?
#4128 [15:45] <Maxis> Tempestuz_, try testing your internet connection at http://speedtest.net/ and share the result here
#4129 [15:45] * dan [dan@notlogged] has quit. (Client Quit)
#4130 [15:45] <eigostaf> yes
#4131 [15:45] <jade_> why wont my multiplayer work, it always says internal exception with code stuff at the end
#4132 [15:45] * mike_ [mike_@notlogged] has quit. (Client Quit)
#4133 [15:45] <Maxis> jade_, does it do this for all servers or just one?
#4134 [15:45] * skillztokill [skillztokill@notlogged] has joined #minecrafthelp
#4135 [15:45] <Tempestuz_> why did u ask if i have 64 bit?
#4136 [15:45] <jade_> all multiplayer servers
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#4139 [15:46] <eigostaf> maybe the problem comes from that but.... its only a suposition....
#4140 [15:46] <Maxis> jade_, try mctest.ae97.net
#4141 [15:46] <Tempestuz_> ah
#4142 [15:46] <eigostaf> (sorry for my bad english -_-)
#4143 [15:46] * Tempestuz [Tempestuz@notlogged] has quit. (Ping timeout: 186 seconds)
#4144 [15:46] <Tempestuz_> Maxis are you a helper?
#4145 [15:46] * epicSTAR_ [epicSTAR_@notlogged] has joined #minecrafthelp
#4146 [15:46] <Maxis> Tempestuz_, yes, but I have to leave very soon
#4147 [15:46] <yoitsrixton> Sorry
#4148 [15:46] <Tempestuz_> lol did i quit?
#4149 [15:46] <Maxis> eigostaf, what's the issue exactly?
#4150 [15:47] <jade_> maxis, i have the same problem with that server too
#4151 [15:47] * skillztokill [skillztokill@notlogged] has quit. (Client Quit)
#4152 [15:47] <Maxis> jade_, what antivirus and/or firewall software do you have running?
#4153 [15:47] <jade_> AVG
#4154 [15:47] <jade_> windows firewall
#4155 [15:47] <eigostaf> I have absolutly no sounds in the game.
#4156 [15:47] <Maxis> jade_, try disabling it and see if that fixes the problem
#4157 [15:48] <Maxis> ??> Tempestuz_ scold/pm
#4158 [15:48] <VoxelHead> Tempestuz_: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#4159 [15:48] <Tempestuz_> eigo and no skins?
#4160 [15:48] * blackclaw727 [blackclaw727@notlogged] has joined #minecrafthelp
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#4163 [15:48] <Tempestuz_> and take the startup like 15 min?
#4164 [15:48] <Maxis> eigostaf, go to the Options... menu and make sure the Master Sound is set to full
#4165 [15:48] <jade_> how do i turn off my anti virus?
#4166 [15:48] <eigostaf> i didnt instal. skins for now.. i just want to play
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#4168 [15:48] <eigostaf> yes it is
#4169 [15:48] <Tempestuz_> ah okay voxel
#4170 [15:48] * _Doctor_Mine [_Doctor_Mine@notlogged] has joined #minecrafthelp
#4171 [15:49] <Maxis> jade_, right-click the AVG icon on the taskbar and end it
#4172 [15:49] * ben_ [ben_@notlogged] has joined #minecrafthelp
#4173 [15:49] <Maxis> or click "Exit" or whatever
#4174 [15:49] <ben_> ddyfx
#4175 [15:49] * _Doctor_Mine [_Doctor_Mine@notlogged] has quit. (Client Quit)
#4176 [15:49] <Maxis> eigostaf, alright, when you go to the volume button in the bottom-left, is it set to full?
#4177 [15:49] * elijahjo8_ [elijahjo8_@notlogged] has quit. (Quit: Web client closed)
#4178 [15:49] * elijahjo8 [elijahjo8@notlogged] has quit. (Quit: Web client closed)
#4179 [15:49] * carole [carole@notlogged] has joined #minecrafthelp
#4180 [15:50] <yoitsrixton> Check the volume mixer eigostaf
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#4182 [15:50] <Mo> Maxis, you have solved my problem. Thank you very much, I am very grateful
#4183 [15:50] <jade_> still have the same problem maxis
#4184 [15:50] <Maxis> Mo, no problem
#4185 [15:50] * nickie [nickie@notlogged] has joined #minecrafthelp
#4186 [15:50] <jade_> when my anti virus is turned off
#4187 [15:50] <Maxis> jade_, sorry but I have to go
#4188 [15:50] <jade_> dont leave@(
#4189 [15:50] <jade_> :(
#4190 [15:50] <carole> i want to buy mine craft for the mac we just got don't know user names or passwords boys play on ipod4
#4191 [15:50] <Mo> <3
#4192 [15:51] <yoitsrixton> maxis do you have twitter or skype
#4193 [15:51] <eigostaf> minecraft didnt appear in the volume mixer
#4194 [15:51] * Maxis is now known as Maxis|Away
#4195 [15:51] * Mo [Mo@notlogged] has quit. (Quit: Web client closed)
#4196 [15:51] <yoitsrixton> basia
#4197 [15:51] <carole> no
#4198 [15:51] <nickie> help! how do i move around on my surface pro 2?
#4199 [15:51] <jade_> is there any other poeple who can help
#4200 [15:51] * antonioHG [antonioHG@notlogged] has joined #minecrafthelp
#4201 [15:51] <yoitsrixton> I can help
#4202 [15:51] <yoitsrixton> jk
#4203 [15:51] <yoitsrixton> @absol
#4204 [15:51] <yoitsrixton> help
#4205 [15:52] <Zarthus> just be patient or come back a later time if nobody is around
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#4207 [15:52] * TDog [TDog@notlogged] has quit. (Ping timeout: 186 seconds)
#4208 [15:52] <yoitsrixton> help me
#4209 [15:53] <yoitsrixton> im on my period
#4210 [15:53] <yoitsrixton> my children are shouting
#4211 [15:53] <yoitsrixton> for minecraft
#4212 [15:53] <yoitsrixton> its me basia btw
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#4215 [15:53] * ElGatoGamerOOO [ElGatoGamerOOO@notlogged] has quit. (Client Quit)
#4216 [15:53] <carole> help i just want to buy, said we are blocked from purchaseing
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#4218 [15:54] <jade_> is there anyone here that can help
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#4224 [15:54] <eigostaf> boring -_-
#4225 [15:55] * adrian [adrian@notlogged] has joined #minecrafthelp
#4226 [15:55] <fred> not sure what this is
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#4232 [15:56] <Peanutboy1995> I have entered the promo to get a free minecraft account and completed the survay so what do i do now
#4233 [15:57] * carole [carole@notlogged] has quit. (Ping timeout: 186 seconds)
#4234 [15:57] <foxxigirl> my minecraft says 'pixel format not accelerated' what should i do??
#4235 [15:58] <ricoz> ??< index
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#4238 [15:58] <ferrybig> Peanutboy1995: Those promo this are 99 of the 100 times fake, they only to get your personal information for marketing purposes
#4239 [15:58] <ferrybig> foxxigirl: Can you update your video card drivers?
#4240 [15:59] <foxxigirl> i tried it but it doesnt work
#4241 [15:59] <gie> bought a prepaid card and it seemed didnt work?
#4242 [15:59] <ricoz> ??> foxxigirl win/dxdiag
#4243 [15:59] * Peanutboy1995 [Peanutboy1995@notlogged] has quit. (Client Quit)
#4244 [15:59] <VoxelHead> foxxigirl: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4245 [15:59] <foxxigirl> thanks
#4246 [15:59] <Tempestuz_> hi
#4247 [16:00] <Tempestuz_> is here a helper?
#4248 [16:00] <gie> tried many times .did all the instructions but it always saying an error I need directions pls
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#4251 [16:00] <ricoz> Tempestuz_, with what do you need help?
#4252 [16:00] <jade_> is there anyone here to help
#4253 [16:01] * DarkSpoler [DarkSpoler@notlogged] has quit. (Client Quit)
#4254 [16:01] <gie> i bought this at walmart in the window it is saying always as demo... i dont want demo...
#4255 [16:01] * Liam_ [Liam_@notlogged] has joined #minecrafthelp
#4256 [16:01] <Liam_> I need help
#4257 [16:01] * blackclaw727 [blackclaw727@notlogged] has joined #minecrafthelp
#4258 [16:01] <ricoz> ??> Liam_ ask
#4259 [16:01] <VoxelHead> Liam_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#4260 [16:01] <VoxelHead> Liam_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#4261 [16:01] <eigostaf> I have a problem: I have no sound in the game and YES i checked the volumes in the game
#4262 [16:01] <ricoz> gie, what kind of card is it?
#4263 [16:01] <blackclaw727> check your system volume for the game
#4264 [16:01] <gie> its frustrating becuase I want to play it as it is not demo
#4265 [16:02] <Liam_> i have a mojang account but it wont let me buy the premium account
#4266 [16:02] <gie> it is the 26.95 minecraft
#4267 [16:02] <ricoz> eigostaf, try restarting your game.
#4268 [16:02] <blackclaw727> eigostaf: are you using a mac or windows computer?
#4269 [16:02] * foxxigirl_ [foxxigirl_@notlogged] has joined #minecrafthelp
#4270 [16:02] <ricoz> gie, try to redeem it?
#4271 [16:02] <eigostaf> I tried like 40 times....
#4272 [16:02] <foxxigirl_> this is the link https://gist.github.com/anonymous/2b27f08e3659751c3d3c
#4273 [16:03] <Liam_> it wont let me redeem either
#4274 [16:03] * foxxigirl [foxxigirl@notlogged] has quit. (Ping timeout: 186 seconds)
#4275 [16:03] <gie> windows
#4276 [16:03] <blackclaw727> eigostaf: are you using a mac or windows computer?
#4277 [16:03] <eigostaf> windows
#4278 [16:03] <ricoz> eigostaf, are you using a texture pack?
#4279 [16:03] <eigostaf> no
#4280 [16:03] <blackclaw727> click the speaker icon while minecraft is running.
#4281 [16:03] * nb [nb@notlogged] has joined #minecrafthelp
#4282 [16:03] <blackclaw727> click volume mixer, and then check minecraft
#4283 [16:04] <ricoz> gie, i dont know much about purchases with prepaid cards, maybe one of the other volunteers can help you
#4284 [16:04] <gie> can you restart again ?
#4285 [16:04] <nb> hey can someone help me with a problem
#4286 [16:04] <eigostaf> minecraft doeasnt appear in the mixer
#4287 [16:04] <eigostaf> doesnt*
#4288 [16:04] <blackclaw727> while it is running
#4289 [16:04] <foxxigirl_> with the dxdiag this is the link: https://gist.github.com/anonymous/2b27f08e3659751c3d3c
#4290 [16:04] <eigostaf> yes
#4291 [16:04] <gie> ok..hope somebody can because my son is getting upset..it is a christmas present for him...
#4292 [16:05] <blackclaw727> yikes.
#4293 [16:05] <blackclaw727> well what card did you use
#4294 [16:05] <foxxigirl_> gie minecraft is also my christmas present
#4295 [16:05] <blackclaw727> gie: what type of card?
#4296 [16:05] <nb> i have my account username and password on my new computer, but since it was the first time on this computer of me logging in... it asked me those security questions that i forgot
#4297 [16:05] <ricoz> foxxigirl_, did you get the dxdiag?
#4298 [16:05] <gie> we used theone I bought in walmart for 26.95
#4299 [16:06] <foxxigirl_> yes
#4300 [16:06] <jade_> i try to join a multiplayer server but it says internal exception and code stuff appears what do i do?
#4301 [16:06] <blackclaw727> gie: is it a visa, mastercard, etc...
#4302 [16:06] <ricoz> ??> foxxigirl_ paste
#4303 [16:06] <VoxelHead> foxxigirl_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4304 [16:06] <foxxigirl_> https://gist.github.com/anonymous/2b27f08e3659751c3d3c
#4305 [16:06] <ricoz> Ah, thank you
#4306 [16:06] <jade_> i try to join a multiplayer server but it says internal exception and code stuff appears what do i do?
#4307 [16:06] <gie> no its prepaid card
#4308 [16:06] <blackclaw727> look at your card.
#4309 [16:06] <blackclaw727> does it have a brand? like vanilla?
#4310 [16:07] <eigostaf> [Sound Library Loader/WARN]: ERROR MESSAGE: [22:04:38] [Sound Library Loader/INFO]: SoundSystem did not load after 30 seconds. [22:04:38] [Sound Library Loader/INFO]: Starting up SoundSystem... [22:04:38] [Thread-9/INFO]: Switching to No Sound [22:04:38] [Thread-9/INFO]: (Silent Mode)
#4311 [16:07] <blackclaw727> my prepaid cards are from a brand called Vanilla.
#4312 [16:07] <gie> nope is just say in the card minecraft mojang pc and mac download card and powered by fast card..
#4313 [16:07] <blackclaw727> oh...
#4314 [16:07] <blackclaw727> um.
#4315 [16:07] * jade_ [jade_@notlogged] has quit. (Quit: Web client closed)
#4316 [16:08] <blackclaw727> what is the problem then?
#4317 [16:08] <foxxigirl_> does somebody know what the problem is?
#4318 [16:08] * Bree [Bree@notlogged] has quit. (Quit: Web client closed)
#4319 [16:08] <gie> i bought this at walmart dont you think it activated because in my receipt i paid for it...
#4320 [16:08] <blackclaw727> whats the problem though
#4321 [16:08] <ricoz> foxxigirl_, you need to update your drivers
#4322 [16:08] <ricoz> foxxigirl_, this website might help https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=2991
#4323 [16:09] <foxxigirl_> ok
#4324 [16:09] * Liam_ [Liam_@notlogged] has quit. (Quit: Web client closed)
#4325 [16:09] * Liam_ [Liam_@notlogged] has quit. (Quit: Web client closed)
#4326 [16:09] * blackclaw727 [blackclaw727@notlogged] has left #minecrafthelp
#4327 [16:09] <foxxigirl_> its downloading
#4328 [16:09] <ricoz> alright
#4329 [16:10] <gie> the problem is we did all the instructions in all and when we went to the window it is saying play demo for 5 indays or 100 minutes but thats not suppose to be..
#4330 [16:10] <ricoz> eigostaf, do you have sound turned on ingame?
#4331 [16:10] <eigostaf> YES
#4332 [16:11] <ricoz> Hmm.
#4333 [16:11] <eigostaf> [Sound Library Loader/WARN]: ERROR MESSAGE: [22:04:38] [Sound Library Loader/INFO]: SoundSystem did not load after 30 seconds. [22:04:38] [Sound Library Loader/INFO]: Starting up SoundSystem... [22:04:38] [Thread-9/INFO]: Switching to No Sound [22:04:38] [Thread-9/INFO]: (Silent Mode)
#4334 [16:11] <ricoz> ??> eigostaf paste
#4335 [16:11] <VoxelHead> eigostaf: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#4340 [16:13] <eigostaf> http://paste.ubuntu.com/9619718/
#4341 [16:13] <foxxigirl_> my screen is huge now
#4342 [16:13] * PRETTY_KITTY1234 [PRETTY_KITTY1234@notlogged] has quit. (Client Quit)
#4343 [16:13] <foxxigirl_> nevermind
#4344 [16:13] * PRETTY_KITTY1234 [PRETTY_KITTY1234@notlogged] has joined #minecrafthelp
#4345 [16:13] <ricoz> foxxigirl_, is it installed?
#4346 [16:14] <foxxigirl_> 75%
#4347 [16:14] <ricoz> alright, when its done, i would suggest to restart your computer/
#4348 [16:14] <ricoz> eigostaf,
#4349 [16:15] <foxxigirl_> ill be right back
#4350 [16:15] * blackclaw727 [blackclaw727@notlogged] has quit. (Ping timeout: 186 seconds)
#4351 [16:15] <PRETTY_KITTY1234> Hello, I installed Moincraft on my PC but all I get when I try to open it is "Unknown Error"
#4352 [16:15] * Creperf5 [Creperf5@notlogged] has joined #minecrafthelp
#4353 [16:15] <ricoz> ??> PRETTY_KITTY1234 dl/client
#4354 [16:15] <VoxelHead> PRETTY_KITTY1234: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#4355 [16:15] <VoxelHead> PRETTY_KITTY1234: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#4356 [16:16] * Haij_paul [Haij_paul@notlogged] has quit. (Quit: Web client closed)
#4357 [16:16] <ricoz> PRETTY_KITTY1234, try to download the .exe for your system, the latest launcher is a bit buggy, a lot of people came with the same error to us, this launcher helped them
#4358 [16:16] <ricoz> It might help you too!
#4359 [16:17] * Alvaro [Alvaro@notlogged] has quit. (Ping timeout: 186 seconds)
#4360 [16:18] * foxxigirl [foxxigirl@notlogged] has joined #minecrafthelp
#4361 [16:18] <foxxigirl> im back
#4362 [16:18] * foxxigirl_ [foxxigirl_@notlogged] has quit. (Ping timeout: 186 seconds)
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#4364 [16:18] <ricoz> foxxigirl_, Did it fix your minecraft?
#4365 [16:18] <foxxigirl> its doing the last little things
#4366 [16:19] <ricoz> Alright
#4367 [16:19] * Tempestuz_ [Tempestuz_@notlogged] has quit. (Ping timeout: 186 seconds)
#4368 [16:19] <eigostaf> why do the game is in silent mode? -_-''
#4369 [16:20] <PRETTY_KITTY1234> looks like it is working....
#4370 [16:20] <ricoz> ??> eigostaf win/reinst
#4371 [16:20] <VoxelHead> eigostaf: You may need to reinstall the locally installed files that Minecraft puts into place.
#4372 [16:20] <VoxelHead> eigostaf: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4373 [16:20] * pj [pj@notlogged] has joined #minecrafthelp
#4374 [16:20] <ricoz> it might help, i would suggest to back up your old files tho
#4375 [16:20] <foxxigirl> OMG THANKS RICOZ ITS WORKINGGGG
#4376 [16:20] <eigostaf> I already do that 3 times
#4377 [16:20] <ricoz> Yw foxxigirl
#4378 [16:20] <foxxigirl> :)
#4379 [16:20] <foxxigirl> BYEEE
#4380 [16:21] <ricoz> eigostaf, did you restart the Launcher? (not only the game)
#4381 [16:21] <eigostaf> yes
#4382 [16:21] * PRETTY_KITTY1234 [PRETTY_KITTY1234@notlogged] has quit. (Quit: Web client closed)
#4383 [16:21] <ricoz> Then i am sorry, i dont have a clue what has messed up. maybe one of the other volunteers can help you.
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#4391 [16:23] <badwolf> I am having a problem downloading minecraft on a new computer, it says the account is locked and is unable to download the game. I'm really not sure where to go about fixing this
#4392 [16:24] * ThisQ [ThisQ@notlogged] has joined #minecrafthelp
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#4394 [16:24] <ricoz> badwolf, did you mess up your security questions?
#4395 [16:25] * eigostaf [eigostaf@notlogged] has joined #minecrafthelp
#4396 [16:25] <badwolf> Not that I'm aware of. I just logged in and tried to download it, it never asked any security questions
#4397 [16:26] <ricoz> Did you type your password wrong multiple times? (or any other reason why it could be locked?_
#4398 [16:27] <ThisQ> One year ago or so i deleted my email account witch i used to buy my Minecraft account. I can in no way acces the email, and i can't recover the email. My problem is that i can't change the old email to my new one. What can I do?
#4399 [16:27] <badwolf> No, the first time I logged in it was succesful
#4400 [16:28] <ricoz> badwolf, i dont know if this link will help you, but i would suggest you to check it out
#4401 [16:28] <ricoz> ??> badwolf ask/accounts
#4402 [16:28] <VoxelHead> badwolf: Account or payment issues cannot be resolved by the helpers in this channel, you may contact Mojang directly to resolve this issue by following the instructions at: http://is.gd/mc_acct
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#4404 [16:28] <badwolf> I will take a look, thanks
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#4406 [16:29] <ricoz> ThisQ, it might help if you contacted mojang
#4407 [16:29] <ThisQ> Ok
#4408 [16:29] <ricoz> ??> ThisQ mojang/email
#4409 [16:29] <VoxelHead> ThisQ: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4410 [16:29] <VoxelHead> ThisQ: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#4412 [16:31] <eigostaf> question: why do I only have "indexes and objects" folder in the /.minecraft/assets ??? all the sounds arent supposed to be here??
#4413 [16:32] * natan_90 [natan_90@notlogged] has joined #minecrafthelp
#4414 [16:32] <ricoz> eigostaf, if i remember, they are now in recourse packs too(Not sure), since they can change the way your minecraft sounds.
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#4416 [16:34] <eigostaf> I have nothing in the "resourcepacks" folder.
#4417 [16:35] <ricoz> They are in the default pack :P
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#4419 [16:35] <eigostaf> and where is he? ^^
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#4423 [16:36] <ricoz> eigostaf, give me a second, i´ll look that up :P
#4424 [16:36] <eigostaf> thanks
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#4428 [16:38] <kadelaugh> I keep getting an error on register an account
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#4433 [16:39] <ricoz> eigostaf, i have a video for it, i will send it you in pm
#4434 [16:39] * zimm [zimm@notlogged] has joined #minecrafthelp
#4435 [16:39] * VoxelHead kicked zimm from #minecrafthelp (Reason: imm :Banned: join flood)
#4436 [16:40] <ricoz> kadelaugh, what does the error say?
#4437 [16:40] <kadelaugh> ERROR Could not register an account at this time.
#4438 [16:40] * ThisQ [ThisQ@notlogged] has quit. (Ping timeout: 186 seconds)
#4439 [16:40] <ricoz> have you tried waiting?
#4440 [16:41] * love_zuan [love_zuan@notlogged] has joined #minecrafthelp
#4441 [16:41] <kadelaugh> been two hours now
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#4444 [16:41] <ricoz> kadelaugh, this might help you further
#4445 [16:41] <ricoz> ??> kadelaugh ask/accounts
#4446 [16:41] <VoxelHead> kadelaugh: Account or payment issues cannot be resolved by the helpers in this channel, you may contact Mojang directly to resolve this issue by following the instructions at: http://is.gd/mc_acct
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#4452 [16:43] <Jbot_James> when I try to invite my freind, rondawc001 on minecraft realms this happends could not invite the provided name
#4453 [16:43] <Jbot_James> could not invite the provided name
#4454 [16:43] <Jbot_James> could not invite the provided name
#4455 [16:43] * abc [abc@notlogged] has quit. (Client Quit)
#4456 [16:43] <Jbot_James> could not invite the provided name
#4457 [16:43] * djrogstar [djrogstar@notlogged] has quit. (Client Quit)
#4458 [16:43] * Jbot_James [Jbot_James@notlogged] has quit. (Client Quit)
#4459 [16:43] * X is now known as X11
#4460 [16:43] <natan_90> nao consigo entrar em meu minecraft
#4461 [16:44] <kadelaugh> the only contact i saw brought me here
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#4463 [16:45] <ricoz> ??> natan_90 lang/pt
#4464 [16:45] <VoxelHead> natan_90: Ns s falamos ingls aqui. Voc pode, no entanto, usar um tradutor se quiser, como http://translate.google.com/
#4465 [16:45] <ricoz> kadelaugh, i am sorry, but i dont know much about account creation problems, maybe you could ask another volunteer to help you. Sorry for the inconvenience.
#4466 [16:46] <natan_90> s
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#4471 [16:48] <Jbot_James> Hello, When I try to invite my friend rondawc001 to my minecraft realm I get this error, could not invite the provided name, Please help me!
#4472 [16:48] <Jbot_James> Hello, When I try to invite my friend rondawc001 to my minecraft realm I get this error, could not invite the provided name, Please help me!
#4473 [16:49] <Jbot_James> Hello, When I try to invite my friend rondawc001 to my minecraft realm I get this error, could not invite the provided name, Please help me!
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#4484 [16:54] <asdf> I need help recovering my account. When I try to log in, it gives me a message asking me if I meant to sign up instead.
#4485 [16:54] <graham> hey so im trying to log onto mcPvP and it wont let me log on. It says there is no account under my username but i just logged on to mc not 3 second before. I changed my password, and tried to use my gmail as a username. I am 100% sure I'm using the right login info but it says my account doesn't exist. Help?
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#4488 [16:55] <ricoz> asdf, have you sent an email to mojang already?
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#4491 [16:56] <chasoshadow> my minecraft game not installing right and not runing need help
#4492 [16:56] <ricoz> chasoshadow, please tell me the error
#4493 [16:57] <chasoshadow> ill install it and the game will not loud are nothing
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#4495 [16:58] <ricoz> chasoshadow, are you running java 8? and the latest launcher?
#4496 [16:58] <LoudProudSi> java 8
#4497 [16:59] <chasoshadow> its showing the satup and thats it
#4498 [16:59] <ricoz> chasoshadow, maybe the old launcher can help you
#4499 [16:59] <asdf> the problem was resolved
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#4501 [16:59] <ricoz> ??> chasoshadow dl/client
#4502 [16:59] <VoxelHead> chasoshadow: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#4503 [16:59] <VoxelHead> chasoshadow: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
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#4509 [17:00] <LoudProudSi> hey hey my piston elevator im making isnt wirking. the pistons are going to fast and my charecter gets stuck in them, whats happning?
#4510 [17:00] <ricoz> LoudProudSi, have you tried to watch a tutorial?
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#4512 [17:01] <LoudProudSi> yeah, i did everthying it said to do, i checked 3 times, and everything was perfect. the pistons were going to fast.
#4513 [17:02] <ricoz> try to slow them down with Redstone Repearters?
#4514 [17:03] <LoudProudSi> the thing involves redstone repeaters in it, if anything that would be the problem
#4515 [17:03] <LoudProudSi> the thing involves redstone repeaters in it, if anything that would be the problem
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#4517 [17:04] <ricoz> Well maybe you can try to slow them down? as i remember you can click them 4 times, and all make it a little bit slower. I dont know much about redstone elevators unfortunately, so i cant really help you. Sorry.
#4518 [17:04] <LoudProudSi> its alright, ill check what i did wrong thanks for the help
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#4524 [17:06] <LukeArOres> i need help. I just bought minecraft for my laptop and it lags really bad. I've got all the requirements,as far as I know, and yet it freezes a lot and also when i use the mouse to look up and start to move forward the view looks down to the ground again. I can't get it to keep looking straight ahead. :(
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#4528 [17:06] <LukeArOres> i need help. I just bought minecraft for my laptop and it lags really bad. I've got all the requirements,as far as I know, and yet it freezes a lot and also when i use the mouse to look up and start to move forward the view looks down to the ground again. I can't get it to keep looking straight ahead. :(
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#4530 [17:06] <LukeArOres> i need help. I just bought minecraft for my laptop and it lags really bad. I've got all the requirements,as far as I know, and yet it freezes a lot and also when i use the mouse to look up and start to move forward the view looks down to the ground again. I can't get it to keep looking straight ahead. :(
#4531 [17:06] <LukeArOres> i need help. I just bought minecraft for my laptop and it lags really bad. I've got all the requirements,as far as I know, and yet it freezes a lot and also when i use the mouse to look up and start to move forward the view looks down to the ground again. I can't get it to keep looking straight ahead. :(
#4532 [17:07] <LukeArOres> i need help. I just bought minecraft for my laptop and it lags really bad. I've got all the requirements,as far as I know, and yet it freezes a lot and also when i use the mouse to look up and start to move forward the view looks down to the ground again. I can't get it to keep looking straight ahead. :(
#4533 [17:07] <ricoz> ??> LukeArOres scold/repeat
#4534 [17:07] <VoxelHead> LukeArOres: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#4535 [17:07] <VoxelHead> LukeArOres: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#4536 [17:07] <Kaylila> Hey, I just got a new Dell 15 7000 and minecraft keeps blinking white what do I do?
#4537 [17:07] <LukeArOres> i aplogize
#4538 [17:07] * estephany [estephany@notlogged] has joined #minecrafthelp
#4539 [17:07] <ricoz> LukeArOres, are you running any other programs besides minecraft? and are all your drivers up to date?
#4540 [17:08] <ricoz> Kaylila, mind sending me a Dxdiag?
#4541 [17:08] <LukeArOres> no, i am not running anything else and I'm not sure about the drivers and I'm not sure how to tell.
#4542 [17:08] <Kaylila> How do I do that?
#4543 [17:08] <ricoz> ??> Kaylila win/dxdiag
#4544 [17:08] <VoxelHead> Kaylila: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4545 [17:09] <Kaylila> Alright thanks! give me a second
#4546 [17:09] <ricoz> LukeArOres, try to turn your settings to the lowest
#4547 [17:10] * raelboy2002 [raelboy2002@notlogged] has joined #minecrafthelp
#4548 [17:10] <LukeArOres> where are the settings?
#4549 [17:10] <ricoz> Press escape, and click options
#4550 [17:11] <raelboy2002> my mincraft dont start up
#4551 [17:11] <raelboy2002> my mincraft dont start op
#4552 [17:11] <ricoz> raelboy2002, is this the first time launching minecraft?
#4553 [17:11] <raelboy2002> no
#4554 [17:11] <ricoz> Alright, mind sending me an error log?
#4555 [17:11] <ricoz> ??> raelboy2002 paste
#4556 [17:12] <VoxelHead> raelboy2002: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4557 [17:12] * FormulaAlfie [FormulaAlfie@notlogged] has joined #minecrafthelp
#4558 [17:12] <raelboy2002> i play mincraft a long time
#4559 [17:12] <ricoz> raelboy2002, please provide me with an error so i know what i am dealing with, and then i can help you resolve it, thank you.
#4560 [17:12] <raelboy2002> i tink somebody is on my accaunt
#4561 [17:13] <FormulaAlfie> I am trying to download my graphics driver and i dont know where to go to play Minecra
#4562 [17:14] <ricoz> FormulaAlfie, you can download minecraft from minecraft.net.
#4563 [17:14] <Kaylila> Here is my dxdiag file: https://gist.github.com/anonymous/71e5fa008f7a8af8bef4 what is next?
#4564 [17:15] <ricoz> thank you Kaylila, give me a second to find whats wrong
#4565 [17:15] <raelboy2002> hi says ohoh its look like te game is crast sorry for the incomvensi
#4566 [17:15] * rach [rach@notlogged] has joined #minecrafthelp
#4567 [17:15] <ricoz> Kaylila, mind repeating your issue? (I cant find it back)
#4568 [17:15] <FormulaAlfie> I Have Minecraft But No Graphic Drivers Thingy - Im New
#4569 [17:15] <rach> My minecraft keeps crashing whenever i go on a server
#4570 [17:15] <ricoz> FormulaAlfie, could you send me a DxDiag?
#4571 [17:15] * jimster [jimster@notlogged] has joined #minecrafthelp
#4572 [17:16] <raelboy2002> my to
#4573 [17:16] <Kaylila> When I am walking around in mine craft the movement is very jumpy and it flickers white
#4574 [17:16] <raelboy2002> i cant start my game
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#4579 [17:17] <ricoz> Kaylila, this link may help you find the right drivers for your pc https://downloadcenter.intel.com/SearchResult.aspx?lang=&ProductID=3319&ProdId=3319
#4580 [17:17] <ricoz> I hope it helps!
#4581 [17:17] <FormulaAlfie> I Need to my drivers to play Minecraft
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#4583 [17:17] <ricoz> FormulaAlfie, Please send me a DxDiag
#4584 [17:17] * sparte [sparte@notlogged] has joined #minecrafthelp
#4585 [17:17] <ricoz> ??> FormulaAlfie win/dxdiag
#4586 [17:17] <VoxelHead> FormulaAlfie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#4589 [17:18] <FormulaAlfie> win/dxdiag
#4590 [17:18] <jimster> looking for technical help got a Radeon X1300/X1550 Series (Microsoft Corporation - WDDM) graphics card which crashes minecraft. gone through AMD site but the recommended driver (version 10) will not install as it is a vista version and I am windows 7. advice ideas apprexciated]]]
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#4592 [17:18] <syop> My minecraft keeps crashing when i tryto connect to a server
#4593 [17:18] <ricoz> syop, are you using a texture pack?
#4594 [17:19] <Lord_Ralex> jimster, then you need to downgrade to vista to even install them
#4595 [17:19] * mike_ [mike_@notlogged] has joined #minecrafthelp
#4596 [17:19] <syop> Yes but i have been for a couple months
#4597 [17:19] <Lord_Ralex> jimster, but that video card really is just too old anyways
#4598 [17:19] <ricoz> syop, try to take it off
#4599 [17:19] <ricoz> aye Lord_Ralex
#4600 [17:19] <syop> Okay will do
#4601 [17:19] <jimster> Lord Ralex - upgrade card???
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#4603 [17:20] <syop> Nope still crashes
#4604 [17:20] <ricoz> syop, is it only on that 1 server?
#4605 [17:20] <Lord_Ralex> jimster, most likely need a new computer because i will bet the rest of the machine is too dated, but at minimum, yes, a new video card
#4606 [17:20] <mike_> I am having trouble buying Minecraft on my new computer. When I click on the buy m
#4607 [17:20] * starbuck509 [starbuck509@notlogged] has joined #minecrafthelp
#4608 [17:20] <syop> No on every server
#4609 [17:20] <LukeArOres> i lowered everything, because i did not know what all the options meant, in the video setting option menu. It is still freezing and I'm not running any other programs besides minecraft. I also can not keep looking straight ahead because it keeps making me look at the ground when I try to look straight ahead. I'm starting to regret buying it today with the money I got for Christmas because it was all the money I had and it feel
#4610 [17:21] <jimster> Lord Ralex - thanks will do- using sisters laptop and it works but my dad's PC is clealry too old!
#4611 [17:21] <mike_> inecraft tab, it starts me into an eternal loop
#4612 [17:21] <ricoz> LukeArOres, mind sending me a DXdiag? It might be an outdated driver
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#4614 [17:21] <mike_> Is there a trick to getting past the buy minecraft tab?
#4615 [17:22] <mike_> IT gets me into an eternal loop everytime I try to buy Mincraft. Is there a trick
#4616 [17:22] <syop> k it works nvm
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#4622 [17:23] <LukeArOres> what is a DXdiag?
#4623 [17:23] <LukeArOres> what is a DXdiag?
#4624 [17:24] * starbuck509 [starbuck509@notlogged] has left #minecrafthelp
#4625 [17:24] <ricoz> ??> LukeArOres win/dxdiag
#4626 [17:24] <VoxelHead> LukeArOres: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4627 [17:25] * MattMc is now known as MattOfflineMc
#4628 [17:27] <mike_> Can one just purchase Minecraft with a credit card? I have a minecraft.net and a Mojang account set up. When I try to hit the tab to purchase it, it just keeps asking me to sign into either minecraft or Mojang. It won't just get to the point? What is the deal?
#4629 [17:27] * dj [dj@notlogged] has joined #minecrafthelp
#4630 [17:28] <ricoz> ??> mike_ ask/accounts
#4631 [17:28] <VoxelHead> mike_: Account or payment issues cannot be resolved by the helpers in this channel, you may contact Mojang directly to resolve this issue by following the instructions at: http://is.gd/mc_acct
#4632 [17:28] <ricoz> that might help you mike_
#4633 [17:28] <LukeArOres> VoxelHead, I got the thing you requested on my desktop.
#4634 [17:28] <ricoz> ??> LukeArOres paste
#4635 [17:28] <VoxelHead> LukeArOres: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4636 [17:28] <ricoz> LukeArOres, mind sending me the link of the paste?
#4637 [17:29] <LukeArOres> brb
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#4640 [17:31] <LukeArOres> http://paste.ubuntu.com/9620079/
#4641 [17:31] <ricoz> LukeArOres, thank you
#4642 [17:33] <ricoz> LukeArOres, this page might help you http://www.driverscape.com/download/amd-radeon-hd-8510g
#4643 [17:33] <LukeArOres> okay. BRB... thank you
#4644 [17:33] <FormulaAlfie> I downloaded my drivers nd its still not working!
#4645 [17:33] * dude [dude@notlogged] has joined #minecrafthelp
#4646 [17:34] <FormulaAlfie> ;{
#4647 [17:34] <ricoz> FormulaAlfie, who helped you with your drivers?
#4648 [17:35] <dude> I'm having trouble starting minecraft. It says my graphic drivers not up to date. I've tried to update, and them are supposed to be up to date, but minecraft still doesn't work? Help please
#4649 [17:35] * Pablo [Pablo@notlogged] has joined #minecrafthelp
#4650 [17:35] <FormulaAlfie> ---- Minecraft Crash Report ---- // Who set us up the TNT? Time: 25/12/14 22:31 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Display.java:3
#4651 [17:35] <ricoz> ??> FormulaAlfie paste
#4652 [17:35] <VoxelHead> FormulaAlfie: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4653 [17:35] * Pablo [Pablo@notlogged] has quit. (Client Quit)
#4654 [17:35] <LukeArOres> ricoz, it is telling me to "Use the links on this page to download the latest version of AMD Radeon HD 8510G drivers. All drivers available for download have been scanned by antivirus program. Please choose the relevant version according to your computer's operating system and click the download button." but I'm not sure which one is most relevant to download. Which one?
#4655 [17:36] * reiscraft [reiscraft@notlogged] has joined #minecrafthelp
#4656 [17:36] <LukeArOres> http://paste.ubuntu.com/9620079/
#4657 [17:36] <Pangea> LukeArOres, one second
#4658 [17:37] <LukeArOres> thank you
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#4661 [17:38] <Pangea> LukeArOres, try downloading and installing: http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
#4662 [17:38] <LukeArOres> okay, thank you
#4663 [17:38] * Ondrej [Ondrej@notlogged] has joined #minecrafthelp
#4664 [17:39] <ricoz> Brb, getting a cup of tea
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#4667 [17:40] <Ondrej> Hello, please why my minecraft crash?
#4668 [17:40] <Ondrej> http://pastebin.com/BSPZ25Ku
#4669 [17:40] <FormulaAlfie> I wanna play minecraft but my drivers!
#4670 [17:41] * Rich_ [Rich_@notlogged] has joined #minecrafthelp
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#4672 [17:41] * Rich_ [Rich_@notlogged] has left #minecrafthelp
#4673 [17:41] <FormulaAlfie> Please
#4674 [17:41] <Pangea> ??> FormulaAlfie win/dxdiag
#4675 [17:41] <VoxelHead> FormulaAlfie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4676 [17:42] * reiscraft [reiscraft@notlogged] has quit. (Quit: Web client closed)
#4677 [17:42] <Ondrej> Hello, please why my Minecraft crash? Here is the log: http://pastebin.com/BSPZ25Ku
#4678 [17:42] * Kaylila [Kaylila@notlogged] has joined #minecrafthelp
#4679 [17:43] <ricoz> Ondrej, mind sending a dxdiag?
#4680 [17:43] <Kaylila> Thank you for the help so far! :) I have updated my drivers but minecraft is still flickering
#4681 [17:43] <Ondrej> Do you know why it crash?
#4682 [17:44] <ricoz> Ondrej, i think its because your graphics driver is outdated, mind sending me a dxdiag?
#4683 [17:44] <Pangea> Ondrej, do you have a gist.github link?
#4684 [17:44] <ricoz> Pangea,
#4685 [17:44] <ricoz> <Ondrej> Hello, please why my Minecraft crash? Here is the log: http://pastebin.com/BSPZ25Ku
#4686 [17:44] <ricoz> thats his error :P
#4687 [17:44] <Pangea> yes.. I know
#4688 [17:44] * nomis [nomis@notlogged] has joined #minecrafthelp
#4689 [17:44] <Ondrej> My drivers :)
#4690 [17:45] * Ritsuka is now known as Kaname
#4691 [17:45] * Ondrej [Ondrej@notlogged] has quit. (Quit: Web client closed)
#4692 [17:45] <ricoz> ...Well then
#4693 [17:46] <Pangea> erhm.. he left
#4694 [17:46] * nomis [nomis@notlogged] has quit. (Client Quit)
#4695 [17:46] <ricoz> i know, just looked funny xD
#4696 [17:46] <Kaylila> Hello, I need help fixing the problem that minecraft keeps flickering white and when I sprint I can't turn :) I updated my drivers but I am still having the same issues
#4697 [17:47] * nomis [nomis@notlogged] has joined #minecrafthelp
#4698 [17:47] <Pangea> ??> Kaylila win/dxdiag
#4699 [17:47] <VoxelHead> Kaylila: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4700 [17:47] * Agoldfish|Away is now known as Agoldfish
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#4704 [17:48] <eigostaf> How can i contact mojang? nobody is able to help me here
#4705 [17:48] <Pangea> eigostaf, why do you need to contact them?
#4706 [17:48] <eigostaf> I bought the game today and I have no sound at all....i tried to re-instal the game and java like 10 times, but nothing change
#4707 [17:49] * Jason [Jason@notlogged] has joined #minecrafthelp
#4708 [17:50] <Kaylila> Thank you for the help so far! Here is my dixdiag https://gist.github.com/anonymous/c9353b725f8942b570f8
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#4711 [17:50] <Jason> when i play minecraft my screen flickers along with the pause screen and menu and i have tried to fix it but nothing resolves the problem
#4712 [17:50] <Pangea> ??> eigostaf launcher/log
#4713 [17:50] <VoxelHead> eigostaf: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#4714 [17:50] <VoxelHead> eigostaf: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#4715 [17:50] <Pangea> ??> Jason win/dxdiag
#4716 [17:50] <VoxelHead> Jason: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4717 [17:50] * ricoz is now known as ricoz|Afk
#4718 [17:52] <Kaylila> https://gist.github.com/anonymous/c9353b725f8942b570f8
#4719 [17:52] <ThatJmanGuy> Hey I'm having trouble trying to purchase Minecraft and I have ABSOLUTELY made sure my info is correct. I have tried 4 times today and each being about 1 1/2 hours apart. So, what seems to be the problem?
#4720 [17:52] <Pangea> ThatJmanGuy, what happens when you try to purchase it?
#4721 [17:52] <eigostaf> http://paste.ubuntu.com/9620150/
#4722 [17:53] <ThatJmanGuy> It just keeps giving me that message: Unable to complete transaction. Make sure your credit card info is correct. If problem persists please check back at a later time.
#4723 [17:53] * jimmy [jimmy@notlogged] has joined #minecrafthelp
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#4725 [17:53] <Pangea> ThatJmanGuy, what browser are you using?
#4726 [17:53] <ThatJmanGuy> Google Chrome
#4727 [17:53] * tel [tel@notlogged] has joined #minecrafthelp
#4728 [17:54] <ThatJmanGuy> If you think Explorer will help then maybe...
#4729 [17:54] <Kaylila> https://gist.github.com/anonymous/c9353b725f8942b570f8
#4730 [17:54] <tel> ok my minecraft launcher will not finish downloading the runtime
#4731 [17:55] * Mineguy [Mineguy@notlogged] has joined #minecrafthelp
#4732 [17:56] <Pangea> ThatJmanGuy, your credit card company might be blocking the transaction?
#4733 [17:57] * LukeArOres [LukeArOres@notlogged] has quit. (Ping timeout: 186 seconds)
#4734 [17:57] <Jason> https://gist.github.com/anonymous/fe7a9522386cbdc1e1f8 my screen flickers when i play minecraft
#4735 [17:58] <Mineguy> Hello I need help for some rasson it's not letting me buy minecraft
#4736 [17:58] <Pangea> ThatJmanGuy; just realized, it's possible that due to Christmas streams it's not working well today
#4737 [17:58] <Pangea> Mineguy, is it saying Unable to complete transaction?
#4738 [17:58] <Kaylila> https://gist.github.com/anonymous/c9353b725f8942b570f8 my screen also flickers
#4739 [17:59] <Mineguy> Yes yes right
#4740 [17:59] <Pangea> Mineguy, you might want to try tomorrow or in a few days
#4741 [18:00] <stupid3700> Kaylila: Please download and install the top download from this page: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24348
#4742 [18:00] * Mineguy [Mineguy@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#4743 [18:00] <ThatJmanGuy> Well it's a newly bought $50 Visa Gift Card, and I'm not sure if it's that or if it is because I haven't used it yet
#4744 [18:00] <Pangea> ??> eigostaf win/dxdiag
#4745 [18:00] <VoxelHead> eigostaf: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4746 [18:00] * Mrawesomedude [Mrawesomedude@notlogged] has joined #minecrafthelp
#4747 [18:00] <ThatJmanGuy> I have yet to make a purchase with it and give it a pin code.
#4748 [18:01] <eigostaf> http://paste.ubuntu.com/9620195/
#4749 [18:01] <Jason> https://gist.github.com/anonymous/fe7a9522386cbdc1e1f8 my screen flickers
#4750 [18:02] <ThatJmanGuy> So just try again tomorrow?
#4751 [18:02] <tel> my minecraft launcher will not finish downloading the runtime
#4752 [18:03] <Pangea> ThatJmanGuy, maybe yes, if that doesn't work still come back here
#4753 [18:03] <Kaylila> stupid3700, I tried downloading that link but it said that it was not valid for my computer
#4754 [18:03] <Pangea> ??> tel launcher/log
#4755 [18:03] <VoxelHead> tel: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#4756 [18:03] <VoxelHead> tel: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#4757 [18:03] <tel> what launcher log
#4758 [18:04] <Pangea> tel, where do you see the runtime message?
#4759 [18:04] <ThatJmanGuy> Ok, thanks for the help. I'll probably just get a pre-paid card when I go out to buy COD Advanced Warfare tomorrow. Merry Christmas
#4760 [18:04] <Pangea> Merry Christmas to you too ThatJmanGuy
#4761 [18:04] <Jason> same thing the link download said its not valid for my computer
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#4768 [18:05] <Kaylila> Is therre anything else we could try
#4769 [18:05] <stupid3700> Kaylila: Please try the following instead: http://downloads.dell.com/FOLDER02278743M/1/7547_Video_Driver_5598G_WN_10.18.10.3621_A01.EXE
#4770 [18:05] <Jason> should i try that to
#4771 [18:06] <tel> when i click to open minecraft it starts to download the runtime and stops nothing comes up
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#4773 [18:06] <Pangea> tel, are you using the installer?
#4774 [18:07] <eigostaf> can we ask for a refund when the game does not work?
#4775 [18:07] * PLEASEHELP [PLEASEHELP@notlogged] has joined #minecrafthelp
#4776 [18:07] <Kaylila> It said the installation was unsuccessful
#4777 [18:07] <stupid3700> eigostaf: Please download and install the following audio drivers: ftp://WebUser:fh7SkVT4@95.130.192.218/pc/audio/64bit_Win7_Win8_Win81_R275.exe
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#4779 [18:08] <stupid3700> Kaylila: Please obtain your service tag for me, http://www.dell.com/support/contents/category/Product-Support/Self-support-Knowledgebase/locate-service-tag
#4780 [18:08] <eigostaf> thanks
#4781 [18:08] <Mrawesomedude> hi i just got minecraft pc demo for mac and i cant reset the demo world. when i try entering it: blocks i break dont drop, mobs are frozen and i cant hit them, there are 2 bonus chests and i cant open them... basicaly i cant interact with the world. also chunks dont load and i can fall off the unloaded chunks into the void and i dont die. i dont lose or gain hunger, and it sux :(
#4782 [18:08] <PLEASEHELP> I accidentally redeemed my minecraft prepaid card, but it did not download the game
#4783 [18:08] <sue> i need help
#4784 [18:09] <PLEASEHELP> Now it won't let me try to redeem my card again, and I don't know where I can download the game, even though the website says that I did
#4785 [18:09] <Kaylila> Alright give me a second thank you so much
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#4787 [18:09] <tel> i used it and it finished and left the shortcut on the desktop but when i click it it will try to download the runtime but does not finish
#4788 [18:09] <mister_stumpel> Hi, i have a question about resetting my password fro ma 2012 account
#4789 [18:09] <Pangea> PLEASEHELP, do you have an account now?
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#4791 [18:10] <mister_stumpel> yes
#4792 [18:10] <mister_stumpel> i think so, i havent logged in for a while though
#4793 [18:10] <mister_stumpel> and forgot my password
#4794 [18:10] <Pangea> mister_stumpel, only messages with your name in front of them are for you
#4795 [18:10] <PLEASEHELP> Yes, I just created one. However, I do not know what my username/in-game name is
#4796 [18:10] <Pangea> mister_stumpel, what is your question?
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#4801 [18:10] <mister_stumpel> i have sent a password reset email, but havent received it yet
#4802 [18:10] <Pangea> PLEASEHELP, while you were creating your account your should have been asked for a username, did you get one?
#4803 [18:10] <ShadowSniper16> My Minecraft wont load up
#4804 [18:11] <Kaylila> stupid3700, My service tag is D0DLY22
#4805 [18:11] <Pangea> ShadowSniper16, how so?
#4806 [18:11] <PLEASEHELP> So basically, I spent 26.95 dollars for nothing. And I don't know what my username is or where I can simply download the game (since I already bought it)
#4807 [18:11] <Pangea> PLEASEHELP, if you can login you can download the game at minecraft.net/download
#4808 [18:11] <Kaylila> stupid3700, My service tag is D0DLY22
#4809 [18:11] <mister_stumpel> how do i retrieve a forgotten password of an old mojang account, the e-mail doesn't seem to be working
#4810 [18:11] <PLEASEHELP> I did create a username...however, I was trying a whole bunch of different ones, but I didn't realize that I had the code typed in alraedy
#4811 [18:11] <ShadowSniper16> When i load up the game it opens a new tab in the launcher with a long msg
#4812 [18:11] <stupid3700> Kaylila: Please try the following: http://downloads.dell.com/FOLDER02175939M/1/7547_Video_Driver_J3MF6_WN_13.351.1001_A00.EXE
#4813 [18:11] <Mrawesomedude> should i try restarting my computer or what?
#4814 [18:11] <Mineguy> Hello I need help I bought minecraft and opened it but it won't load when I make any worlds
#4815 [18:12] <PLEASEHELP> So it redeemed my code without me realizing it, and now I don't know what my username is
#4816 [18:12] <stupid3700> ??> ShadowSniper16 launcher/game-output
#4817 [18:12] <VoxelHead> ShadowSniper16: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#4818 [18:12] <VoxelHead> ShadowSniper16: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#4819 [18:12] <ShadowSniper16> Yes that is it
#4820 [18:12] <stupid3700> PLEASEHELP: If you haven't set a username, login to your Mojang account at https://account.mojang.com
#4821 [18:12] <sue> need help got my kids to gift cards for pc and one i got to download to the computer but he cant play the game an the other card tryed it to day and it said that the card was not activated and we just left it now it says the pin was used. now cant get it to work. now i thinks this was not worth the money at all
#4822 [18:12] <stupid3700> PLEASEHELP: You'll be given the option to set a username there.
#4823 [18:12] <stupid3700> ??> sue mojang/email
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#4825 [18:12] <VoxelHead> sue: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4826 [18:12] <VoxelHead> sue: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#4827 [18:12] <stupid3700> sue: Please contact Mojang if you're having an issue with your gift code.
#4828 [18:13] <stupid3700> sue: In the transaction ID box, please put in your gift code.
#4829 [18:13] <sue> thanks
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#4831 [18:13] <hello> Pixel Format Not Accelerated?
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#4833 [18:13] <stupid3700> ??> hello win/dxdiag
#4834 [18:13] <santicx> https://gist.github.com/anonymous/d474eaa002bbbf534657
#4835 [18:13] <VoxelHead> hello: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4836 [18:13] <PLEASEHELP> Pangea, are you still there? I am currently downloading the game
#4837 [18:14] <santicx> did all that
#4838 [18:14] <santicx> https://gist.github.com/anonymous/d474eaa002bbbf534657
#4839 [18:14] <santicx> my link
#4840 [18:14] <Pangea> PLEASEHELP, yes
#4841 [18:14] <santicx> can anyonehelp
#4842 [18:14] <stupid3700> santicx: Download and install the following drivers: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22167
#4843 [18:14] <cupcake_> So I got a registry card for xmas... typed it in... and it let me download the game, which is nice but the website says i still need to purchase it
#4844 [18:14] <santicx> Thank you
#4845 [18:14] <PLEASEHELP> Okay, I will let you know what happens after it downloads
#4846 [18:14] <Mrawesomedude> :(
#4847 [18:14] <stupid3700> cupcake_: Are you logging in with the correct email address and password?
#4848 [18:14] <cupcake_> yes, it has the same info as the minecraft i downloaded
#4849 [18:15] <stupid3700> cupcake_: What username did you select?
#4850 [18:15] * Kaname is now known as Ritsuka
#4851 [18:15] * Ritsuka is now known as Kaname
#4852 [18:15] <cupcake_> nktnthrshr
#4853 [18:15] <Mineguy> Hello my minecraft won't load
#4854 [18:15] <stupid3700> cupcake_: And your problem is exactly?
#4855 [18:15] <stupid3700> Mineguy: Explain.
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#4857 [18:15] <santicx> Stupid3700 after i download do i just intall it?
#4858 [18:15] <stupid3700> santicx: Yes.
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#4867 [18:17] <santicx> is it ok if my screen glitched a little while its installing
#4868 [18:17] <Mineguy> So I just got minecraft but when I make any kind of world it just loads forever tired waiting for 4 hours once nope
#4869 [18:17] <cupcake_> The website doesnt recognize i bought the game... even though the game has me as a member ...i wanna find skins and stuff and the website is like "you need to buy the game" im just wanting to know what steps to take
#4870 [18:17] <stupid3700> santicx: Yes, that is expected.
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#4872 [18:18] <stupid3700> cupcake_: Please log out of the website, then log back in again, verifying you're using the same email address as you did in the launcher.
#4873 [18:18] <cupcake_> sweet thanks i'll let you know if it worked
#4874 [18:18] <Kaylila> is the link you sent me supposed to down load an AMD catalyst?
#4875 [18:18] <PLEASEHELP> Okay Pangea, thank you so much for the help. This is the first time I am trying this, so I appreciate your patience and help, as well as the promptness of your responses
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#4878 [18:18] <Pangea> no problem!
#4879 [18:18] <stupid3700> Kaylila: Yes, as that is the only other download than the one I gave you originally available on Dell's website.
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#4882 [18:19] <Kaylila> It was successful! Thank you for the support i'll go try and run minecraft and return if anything goes wrong.
#4883 [18:19] <Mineguy> He
#4884 [18:19] <PLEASEHELP> I'm currently downloading the actual game, so if I have any questions I'll let you know. Anyways, thanks again, and have a Merry Christman!
#4885 [18:19] <stupid3700> ??> Mineguy ask
#4886 [18:19] <VoxelHead> Mineguy: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#4887 [18:19] <PLEASEHELP> Christmas!*
#4888 [18:19] <VoxelHead> Mineguy: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#4889 [18:19] <Tommo96x> hello i bought Minecraft on Xbox 360 while back and i have got an Xbox one now i was curious can i carry the game across with my new console?
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#4892 [18:20] <stupid3700> Tommo96x: https://help.mojang.com/customer/portal/articles/1797629-transfer-from-xbox-360-to-xbox-one
#4893 [18:20] <cupcake_> thanks a lot i think it worked
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#4895 [18:20] <cupcake_> happy yule!!
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#4899 [18:20] <ShadowSniper16> I have the link
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#4903 [18:21] <ShadowSniper16> http://paste.ubuntu.com/9620326/
#4904 [18:21] * ricoz|Afk is now known as ricoz
#4905 [18:22] <stupid3700> ??> ShadowSniper16 gpu/intel/ig4
#4906 [18:22] <VoxelHead> ShadowSniper16: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#4907 [18:22] <VoxelHead> ShadowSniper16: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#4908 [18:22] <stupid3700> ??> ShadowSniper16 launcher/change-version
#4909 [18:22] <VoxelHead> ShadowSniper16: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#4910 [18:22] <Kaylila> It is still being very glitchy in the inventory option and while I run or move around, it now flickers a blue and white color
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#4914 [18:23] <ShadowSniper16> So i have to load it in a 1.8- version then load it back to 1.8?
#4915 [18:23] <stupid3700> Kaylila: Not sure if it'll help at all, but in the Options > Video Settings menu, switch VBOs off if they're on, or on if they're off.
#4916 [18:23] <stupid3700> ShadowSniper16: Your graphics card is too old and can't run 1.8.
#4917 [18:23] <scally> ca t get minecraft pe to work gettin message saying my world cant be opened
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#4921 [18:23] <santicx> thank you a lot stupid3700 !
#4922 [18:23] <Tommo96x> thanks for the link but the link only helped me transfer across worlds and downloadable content i was curious to if i have to buy the game again?
#4923 [18:24] <stupid3700> scally: You would be best to post your issue at http://www.minecraftforum.net/forums/support/minecraft-pocket-edition-support
#4924 [18:24] <stupid3700> Tommo96x: Er, I'll check.
#4925 [18:24] * ShadowSniper16 [ShadowSniper16@notlogged] has quit. (Quit: Web client closed)
#4926 [18:24] <scally> thanks
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#4928 [18:25] <Yulen_7> I have a problem I just bought minecraft for pc and calls me a new version of java when I have the most recent. That's what I have been asked several times and continually goes "lack of updated graphics drivers" What can I do?
#4929 [18:25] <stupid3700> Tommo96x: You will have to buy it again, but you will receive a discount.
#4930 [18:25] <stupid3700> ??> Yulen_7 win/dxdiag
#4931 [18:25] <VoxelHead> Yulen_7: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4932 [18:25] <Yulen_7> ok thanks
#4933 [18:25] <stupid3700> Tommo96x: Refer to http://support.xbox.com/en-GB/xbox-one/games/minecraft-discount-upgrade for further information.
#4934 [18:25] <Kaylila> Thank you for sticking with me stupid3700! I just switched the VBO's on and it still is acting the same
#4935 [18:26] * Tomas_gamerpro [Tomas_gamerpro@notlogged] has joined #minecrafthelp
#4936 [18:26] <Pangea> Kaylila, is Advanced OpenGL on?
#4937 [18:26] <Yulen_7> i have done that before and that's the reason I came here!
#4938 [18:26] <Pangea> Yulen_7, do you have a gist.github link for us?
#4939 [18:26] <Tomas_gamerpro> hi
#4940 [18:27] <Yulen_7> yes
#4941 [18:27] <Kaylila> What is that and how do I tell if it is on or not?
#4942 [18:27] <Tommo96x> Thanks Stupid3700 you are certainly not stupid in my eyes haha, happy Christmas and have a wonderful new year
#4943 [18:27] <Yulen_7> https://gist.github.com/anonymous/ac82361a5d8cbd259ab6
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#4945 [18:28] <Yulen_7> that's it Pangea
#4946 [18:28] <norling10> i need help
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#4949 [18:29] <Kaylila> What is that and how do I tell if it is on or not?
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#4953 [18:30] <stupid3700> Kaylila: Right-click the AMD Catalyst icon in your system tray and open the Catalyst Control Centre. From the left, select Power > Switchable Graphics Global Settings.
#4954 [18:30] <Kaylila> Thank you Pangea for helping! How do i tell if its on or off?
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#4957 [18:30] <norling10> i can't play minecraft
#4958 [18:30] * mquilon [mquilon@notlogged] has quit. (Quit: Web client closed)
#4959 [18:30] <Galaxy_2Alex> norling10, Why? Does it crash?
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#4962 [18:30] <stupid3700> Kaylila: Once there, ensure that both options are set for best performance.
#4963 [18:31] <norling10> i download it, and logging in but later minecraft stop to work
#4964 [18:31] <Nathanlucas> Hello my Minecraft Wont load due to it saying we're sorry We cant load due to the render the aspects of the game
#4965 [18:31] <Galaxy_2Alex> norling10, Please be a bit more precise than just "stopped working".
#4966 [18:31] <Galaxy_2Alex> ??> Nathanlucas win/dxdiag
#4967 [18:32] <VoxelHead> Nathanlucas: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4968 [18:32] <Nathanlucas> i did
#4969 [18:32] * Tommo96x [Tommo96x@notlogged] has quit. (Ping timeout: 186 seconds)
#4970 [18:32] <Nathanlucas> I have the link if you need it
#4971 [18:32] <Galaxy_2Alex> Nathanlucas, Yes, please.
#4972 [18:32] <Nathanlucas> https://gist.github.com/anonymous/873cf3ccec0ecec800c5
#4973 [18:32] <Nathanlucas> Thats it
#4974 [18:32] * markQ [markQ@notlogged] has quit. (Client Quit)
#4975 [18:33] <Galaxy_2Alex> Nathanlucas, Your laptop does not support Windows 8.1, downgrade to the version that was originally on the laptop, or buy a new system.
#4976 [18:33] <norling10> the game crash after i have logging in, are my graphic to bad?
#4977 [18:33] * Kaname is now known as Ritsuka
#4978 [18:33] <norling10> https://gist.github.com/anonymous/eb7becdc6fd1f948e08d
#4979 [18:34] <Galaxy_2Alex> norling10, Ah, one moment then.
#4980 [18:34] <Nathanlucas> it was on Windows xp and we got it had windows 8.1
#4981 [18:34] <Kaylila> how do you open the sytem trat
#4982 [18:34] <Kaylila> tray
#4983 [18:34] <Yulen_7> can u help me please?
#4984 [18:34] * cmz1675 [cmz1675@notlogged] has joined #minecrafthelp
#4985 [18:34] <Galaxy_2Alex> Kaylila, It's the bar on the bottom, you should be able to find the AMD thing in the bottom left corner.
#4986 [18:34] <Yulen_7> https://gist.github.com/anonymous/ac82361a5d8cbd259ab6
#4987 [18:34] <Galaxy_2Alex> ??> Yulen_7 ask
#4988 [18:34] <VoxelHead> Yulen_7: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#4989 [18:35] <VoxelHead> Yulen_7: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#4990 [18:35] <Galaxy_2Alex> Yulen_7, One moment.
#4991 [18:35] <cmz1675> is their anyone who can help me with bukkit? No one awnsers the bukkit channel/fourms.
#4992 [18:35] * iceman11a [iceman11a@notlogged] has joined #minecrafthelp
#4993 [18:35] <Galaxy_2Alex> Nathanlucas, Just putting a new operating system on something doesn't mean the hardware inside gets upgraded.
#4994 [18:35] <Yulen_7> I have a problem I just bought minecraft for pc and calls me a new version of java when I have the most recent. That's what I have been asked several times and continually goes "lack of updated graphics drivers" What can I do?
#4995 [18:35] <Galaxy_2Alex> cmz1675, Try #Bukkit
#4996 [18:35] <Kaylila> I have windows 8.1 I do not see the AMD thing in the bottom left conot
#4997 [18:35] * dj [dj@notlogged] has quit. (Quit: Web client closed)
#4998 [18:35] <cmz1675> Galaxy_2Alex: Tried, they just sent me to bukkit help which no one awnsers
#4999 [18:36] <Nathanlucas> i didnt do it, it was like this when i got it
#5000 [18:36] <norling10> https://gist.github.com/anonymous/eb7becdc6fd1f948e08d
#5001 [18:36] <Galaxy_2Alex> cmz1675, Be patient then, because noone here's able to help you.
#5002 [18:36] <Galaxy_2Alex> cmz1675, Be patient then, because noone here's able to help you.
#5003 [18:36] * cmz1675 [cmz1675@notlogged] has left #minecrafthelp
#5004 [18:36] <Galaxy_2Alex> norling10, Download and Install tha Catalyst Software Suite: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#5005 [18:37] <norling10> thanks! I gonna try it
#5006 [18:37] <Galaxy_2Alex> Yulen_7, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/77224/en-us
#5007 [18:37] <Yulen_7> ok
#5008 [18:37] <Galaxy_2Alex> Kaylila, Hm... try to find AMD via the internal search.
#5009 [18:38] <Nathanlucas> i didnt do it, it was like this when i got the laptop Galaxy
#5010 [18:38] <Kaylila> hmm.. alright im still trying to figure out how the laptop works
#5011 [18:38] <Galaxy_2Alex> Nathanlucas, But it's a second hand one, correct?
#5012 [18:38] <Nathanlucas> yea
#5013 [18:39] * alexgamingawsome [alexgamingawsome@notlogged] has joined #minecrafthelp
#5014 [18:39] <Galaxy_2Alex> Nathanlucas, Sorry, there is nothing else we can do than saying that it does not support Windows 8.1, and is most likely in general too old to run Minecraf
#5015 [18:40] * lyra [lyra@notlogged] has joined #minecrafthelp
#5016 [18:40] * lyra is now known as Guest41830
#5017 [18:41] <Kaylila> Galazy_2Alex, I did the internal search and nothing popped up it seems I don't have the AMD thing but I remeber installing it
#5018 [18:41] <alexgamingawsome> My Mods Are Not Working So I Looked Up Videos and they said download this forge but it does not show or gives me an error when i try to download forge
#5019 [18:41] <dude> hi all, my ati radeon hd 4600 graphics card won't run, minecraft. I've tried to update drivers and still not working, any ideas? W 8.1
#5020 [18:41] * jumper55 [jumper55@notlogged] has joined #minecrafthelp
#5021 [18:41] <ricoz> alexgamingawsome, please check the topic
#5022 [18:41] <ricoz> alexgamingawsome, please check the topic
#5023 [18:41] * Guest41830 [Guest41830@notlogged] has left #minecrafthelp
#5024 [18:41] <Galaxy_2Alex> dude, That graphics card is not supported on Windows 8.1.
#5025 [18:42] <Galaxy_2Alex> Kaylila, Hm... something with "Gaming Evolved" maybe?
#5026 [18:42] <Galaxy_2Alex> ??> alexgamingawsome mods
#5027 [18:42] <VoxelHead> alexgamingawsome: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#5028 [18:42] <VoxelHead> alexgamingawsome: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#5029 [18:42] <alexgamingawsome> K
#5030 [18:42] <Kaylila> Galaxy_2Alex what do you mean?
#5031 [18:42] * Galaxy_2Alex [Galaxy_2Alex@notlogged] has joined #minecrafthelp
#5032 [18:42] <Galaxy_2Alex> derp, wrong key >.>
#5033 [18:42] * An00bis [An00bis@notlogged] has joined #minecrafthelp
#5034 [18:42] <dude> hmm, i did the run dxdisp and it said that was my card, any other way to check?
#5035 [18:43] * alexgamingawsome [alexgamingawsome@notlogged] has quit. (Client Quit)
#5036 [18:43] * rey [rey@notlogged] has joined #minecrafthelp
#5037 [18:43] <jumper55> needing help getting drive has stopped responding and has recovered and this is is part of the error report Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#5038 [18:43] <Galaxy_2Alex> dude, Again: Your graphics card does not work a 100% on Windows 8.1. That includes an incompatibility with Minecraft.
#5039 [18:43] <Kaylila> I do not see AMD catalyst
#5040 [18:43] * eigostaf [eigostaf@notlogged] has quit. (Ping timeout: 186 seconds)
#5041 [18:43] <An00bis> hey, what's the best nostalgia/resource pack available right now? I used nostalgiacraft in 1.7 but it hasn't been updated yet, and there's a lot of crappy ones out there
#5042 [18:43] <rey> hello i am trying to unlock my account so that i can purchase with a redeem card
#5043 [18:43] <Galaxy_2Alex> dude, Downgrade to at least Windows 8, upgrade your current or buy a new system.
#5044 [18:44] <Galaxy_2Alex> ??> jumper55 paste
#5045 [18:44] <VoxelHead> jumper55: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#5046 [18:44] <Galaxy_2Alex> ??> Kaylila win/dxdiag
#5047 [18:44] * lyra [lyra@notlogged] has joined #minecrafthelp
#5048 [18:44] <VoxelHead> Kaylila: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5049 [18:44] * eigostaf [eigostaf@notlogged] has joined #minecrafthelp
#5050 [18:44] <dude> got it, thanks for info galaxy_2alex
#5051 [18:44] <Galaxy_2Alex> An00bis, This is more like tech support, maybe try google.
#5052 [18:44] * DjDiamondPaw [DjDiamondPaw@notlogged] has joined #minecrafthelp
#5053 [18:44] * lyra is now known as Guest91661
#5054 [18:44] <Galaxy_2Alex> rey, And where is the problem?
#5055 [18:44] <Yulen_7> Galaxy_2Alex: it says that it isn't a 7z archive
#5056 [18:45] <jumper55> http://paste.ubuntu.com/9620408/
#5057 [18:45] <Galaxy_2Alex> Yulen_7, ...because it's an .exe, you are just supposed to run it.
#5058 [18:45] * eigostaf [eigostaf@notlogged] has quit. (Client Quit)
#5059 [18:45] <An00bis> ok thanks alex
#5060 [18:45] <Galaxy_2Alex> jumper55, Before you open up a world, disable VBOs in the Video Settings.
#5061 [18:45] <Yulen_7> so now?
#5062 [18:46] <Kaylila> Galaxy_2Alex here is my gist: https://gist.github.com/anonymous/740a21c5db17a412800f
#5063 [18:46] <rey> on the website i have redeem card to purchase the game and i can not get past the first step
#5064 [18:46] <jumper55> it isa intel HD 4600 or u mean in the game settings it self
#5065 [18:46] <Galaxy_2Alex> Yulen_7, Does it say that when double-clicking the file you downloaded?
#5066 [18:46] <Galaxy_2Alex> jumper55, No, the game settings.
#5067 [18:46] <Galaxy_2Alex> Kaylila, One moment
#5068 [18:46] <jumper55> ok let me try thanks alex
#5069 [18:46] <Galaxy_2Alex> rey, Are you not receiving the verification mail?
#5070 [18:46] <rey> shows the following error Your account is locked in a state that prevents you from completing your purchase.
#5071 [18:47] * Branosity [Branosity@notlogged] has joined #minecrafthelp
#5072 [18:47] * Guest91661 [Guest91661@notlogged] has quit. (Ping timeout: 186 seconds)
#5073 [18:47] <Yulen_7> yes, it says "non 7z archive"
#5074 [18:47] <Galaxy_2Alex> rey, Contact Mojang (the redeem code is the transaction ID)
#5075 [18:47] <Galaxy_2Alex> ??> rey mojang/email
#5076 [18:47] <jumper55> hey alex use VBOs is turned off already
#5077 [18:47] <rey> i confirmed when i made account but when i attempted to purchase i was unable, that is when i purchased a redeem card
#5078 [18:47] <VoxelHead> rey: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#5079 [18:47] <VoxelHead> rey: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#5080 [18:47] <rey> reynaldoguerrero_275@yahoo.com
#5081 [18:47] * Ritsuka is now known as Kaname
#5082 [18:47] <Galaxy_2Alex> jumper55, And it's still crashing.
#5083 [18:48] * norling10 [norling10@notlogged] has quit. (Quit: Web client closed)
#5084 [18:48] <jumper55> yes
#5085 [18:48] <Galaxy_2Alex> rey, You will have to contact Mojang on that.
#5086 [18:48] <jumper55> single or multi
#5087 [18:48] <Galaxy_2Alex> ??> jumper55 win/dxdiag
#5088 [18:48] <VoxelHead> jumper55: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5089 [18:48] <Galaxy_2Alex> Yulen_7, You seem to have serious issues on your system.
#5090 [18:48] <Galaxy_2Alex> ??> Yulen_7 av/adwcleaner
#5091 [18:48] <VoxelHead> Yulen_7: ADWCleaner is an utility to clean a PC which is infested with malware.
#5092 [18:48] <rey> how do i do that i thought this was the contact
#5093 [18:48] <VoxelHead> Yulen_7: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#5094 [18:48] <Kaylila> I have dinner I will be back on in an hour or so
#5095 [18:49] <Galaxy_2Alex> rey, This is the tech support chat, not account support.
#5096 [18:49] <Galaxy_2Alex> ??> rey mojang/email
#5097 [18:49] <DjDiamondPaw> Can someone help? Minecraft wont work with windows, so I made a dxdiag report. This is the link for the report https://gist.github.com/anonymous/da4389f5eb0446b78fd0
#5098 [18:49] <VoxelHead> rey: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#5099 [18:49] * Branosity [Branosity@notlogged] has quit. (Client Quit)
#5100 [18:49] <VoxelHead> rey: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#5101 [18:49] * Branosity [Branosity@notlogged] has joined #minecrafthelp
#5102 [18:49] <Galaxy_2Alex> rey, VoxelHead just gave you the info you need.
#5103 [18:49] <Yulen_7> ok i'll try
#5104 [18:49] <Galaxy_2Alex> DjDiamondPaw, One moment.
#5105 [18:49] <rey> i clicked account support and it sent me here im sorry im just trying to get a phone number or chat or something
#5106 [18:49] <DjDiamondPaw> ok thanks
#5107 [18:50] <Nathanlucas> galaxy if i reverted would it work
#5108 [18:50] <Galaxy_2Alex> rey, VoxelHead just gave you the info.
#5109 [18:50] <Kaylila> I have dinner I will be back on in an hour or so
#5110 [18:51] <Branosity> Hi - I am having problems with my new video card -> https://gist.github.com/anonymous/47b5ca7f8d81abc8a0c5
#5111 [18:51] <Nathanlucas> galaxy if i reverted would it work
#5112 [18:51] <Galaxy_2Alex> DjDiamondPaw, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/80141/en-us
#5113 [18:51] * Maxis|Away is now known as Maxis
#5114 [18:51] <DjDiamondPaw> Okay thank you
#5115 [18:51] <Nathanlucas> galaxy if i reverted would it work
#5116 [18:51] * santicx [santicx@notlogged] has quit. (Quit: Web client closed)
#5117 [18:51] <Galaxy_2Alex> Nathanlucas, It might, but it may require quite a bit more work. And in the end, it would probably not run stable.
#5118 [18:51] <Nathanlucas> kk
#5119 [18:52] <Galaxy_2Alex> Kaylila, Alright.
#5120 [18:52] <jumper55> here ya go alex
#5121 [18:52] <jumper55> https://gist.github.com/anonymous/d95f9389ffab95a56486
#5122 [18:53] <Galaxy_2Alex> jumper55, Download and Install this driver: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24245&lang=eng&ProdId=3720
#5123 [18:53] * ciarajj [ciarajj@notlogged] has joined #minecrafthelp
#5124 [18:53] <Galaxy_2Alex> jumper55, It will probably say that it's an older one, but the current latest one is causing more issues than this one.
#5125 [18:53] <Branosity> Alex - do you know which driver I need for this? -> https://gist.github.com/anonymous/47b5ca7f8d81abc8a0c5
#5126 [18:54] * Kaylila [Kaylila@notlogged] has quit. (Ping timeout: 186 seconds)
#5127 [18:54] * mm [mm@notlogged] has joined #minecrafthelp
#5128 [18:54] <Galaxy_2Alex> Branosity, I might be if you give me a second ;)
#5129 [18:54] <jumper55> ok thanks alex give me 5 min or so and ill check back with an update
#5130 [18:54] <Yulen_7> Galaxy_2Alex: I have repaired the problems with ccleaner. What I do now?
#5131 [18:55] * mm [mm@notlogged] has quit. (Client Quit)
#5132 [18:55] * TheSacredWaffle [TheSacredWaffle@notlogged] has joined #minecrafthelp
#5133 [18:55] <Galaxy_2Alex> Yulen_7, Can you execute the .exe now
#5134 [18:55] <Galaxy_2Alex> ?
#5135 [18:55] <ciarajj> I tried to verify my email account and all I got was an invalid "verification link". How do I verify my account so that me kid can play
#5136 [18:55] <Galaxy_2Alex> clarjon1, You will have to contact Mojang.
#5137 [18:55] <Galaxy_2Alex> ciarajj, ^
#5138 [18:55] <Galaxy_2Alex> ??> ciarajj mojang/email
#5139 [18:55] <VoxelHead> ciarajj: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#5140 [18:55] <VoxelHead> ciarajj: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#5141 [18:56] <ciarajj> is there a number to call?
#5142 [18:56] * Lonerwolf180 [Lonerwolf180@notlogged] has joined #minecrafthelp
#5143 [18:56] <Galaxy_2Alex> clarjon1, No, sorry.
#5144 [18:56] <Yulen_7> no :(
#5145 [18:56] <ciarajj> dang
#5146 [18:56] <Galaxy_2Alex> Branosity, There you go, it's the Catalyst Software Suite: http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64
#5147 [18:56] <Galaxy_2Alex> Yulen_7, Hm... different idea, uninstall 7zip for now.
#5148 [18:57] * mm [mm@notlogged] has joined #minecrafthelp
#5149 [18:57] <Branosity> i tried that and still couldnt open Minecraft?
#5150 [18:57] <Galaxy_2Alex> Yulen_7, Or actually, what program tries to open the .exe?
#5151 [18:57] <Yulen_7> ok
#5152 [18:57] <Galaxy_2Alex> Branosity, Download and Install the driver.
#5153 [18:57] <ciarajj> thank you for the help
#5154 [18:57] <Branosity> just the driver or Catalyst?
#5155 [18:57] <TheSacredWaffle> I was sent here for help involving Graphics Drivers updates, I've tried Intel Driver Update Qtility but I don't have any updates. I need an update in order to play Minecraft.
#5156 [18:57] * DjDiamondPaw [DjDiamondPaw@notlogged] has quit. (Ping timeout: 186 seconds)
#5157 [18:57] <Galaxy_2Alex> Branosity, The Catalyst Software Suite, yes.
#5158 [18:58] <Galaxy_2Alex> TheSacredWaffle, Please give us the link to your DxDiag
#5159 [18:58] <Branosity> k - downloading
#5160 [18:58] * JoshuaL2000 [JoshuaL2000@notlogged] has joined #minecrafthelp
#5161 [18:58] <Yulen_7> Galaxy_2Alex, it's a driver from nvidia, a package
#5162 [18:58] * Cinimod05 [Cinimod05@notlogged] has joined #minecrafthelp
#5163 [18:59] <Lonerwolf180> i need help i am a boy and steve is a girl he turned into a girl when i was trying to change my skin it really bugs me when im playing with my friends online
#5164 [18:59] * JoshuaL2000 [JoshuaL2000@notlogged] has quit. (Client Quit)
#5165 [18:59] <Galaxy_2Alex> Yulen_7, It's actually an application, something (or someone) messed up the launch settings for .exes on your PC.
#5166 [18:59] <Galaxy_2Alex> Yulen_7, It's actually an application, something (or someone) messed up the launch settings for .exes on your PC.
#5167 [18:59] * Cinimod05 [Cinimod05@notlogged] has left #minecrafthelp
#5168 [18:59] <Galaxy_2Alex> Lonerwolf180, minecraft.net/profile
#5169 [19:00] <Lonerwolf180> what
#5170 [19:00] <Galaxy_2Alex> Lonerwolf180, Select "Steve" instead of "Alex"
#5171 [19:00] <Lonerwolf180> ok
#5172 [19:00] * Ender_ [Ender_@notlogged] has joined #minecrafthelp
#5173 [19:00] <Lonerwolf180> im going 2 try
#5174 [19:01] <Ender_> Minecraft v1.8.1 : is it normal when I press shift then still going down?
#5175 [19:01] <Branosity> ..
#5176 [19:01] <Branosity> ...
#5177 [19:01] <TheSacredWaffle> Ok, sorry I had to redo it, https://gist.github.com/anonymous/acde5f8bf7181c9f917a
#5178 [19:01] <Branosity> jh
#5179 [19:01] <Galaxy_2Alex> Ender_, On what type of Block?
#5180 [19:01] <Pangea> Ender_, yes
#5181 [19:01] <Galaxy_2Alex> TheSacredWaffle, One moment.
#5182 [19:01] * walter [walter@notlogged] has joined #minecrafthelp
#5183 [19:01] * Mota [Mota@notlogged] has joined #minecrafthelp
#5184 [19:02] <Mota> anyone out there that can help me ?
#5185 [19:02] * mmicah [mmicah@notlogged] has joined #minecrafthelp
#5186 [19:02] <Pangea> Mota, yes all of use
#5187 [19:02] <Pangea> just say what you need please
#5188 [19:02] * mmicah [mmicah@notlogged] has quit. (Client Quit)
#5189 [19:02] <Yulen_7> Galaxy_2Alex, can I do something to repair it?
#5190 [19:02] * iceman11a [iceman11a@notlogged] has quit. (Quit: Leaving)
#5191 [19:02] * bill [bill@notlogged] has joined #minecrafthelp
#5192 [19:02] <Galaxy_2Alex> Yulen_7, Remove 7zip, hopefully that deletes the wrong assignment.
#5193 [19:02] * mm [mm@notlogged] has quit. (Quit: Web client closed)
#5194 [19:02] * bill [bill@notlogged] has quit. (Client Quit)
#5195 [19:02] <Galaxy_2Alex> Yulen_7, You can reinstall it when it works of course.
#5196 [19:03] <Mota> I want to change the e-mail of my account but I can't because I don't remember the password of the e-mail I used before
#5197 [19:03] <Galaxy_2Alex> TheSacredWaffle, Download and Install this driver: http://downloads.dell.com/video/R135765.EXE - If it doesn't work, then your system is too old to run Minecraft.
#5198 [19:03] <Galaxy_2Alex> Mota, What is your Minecraft Username?
#5199 [19:03] <Mota> MotaHD
#5200 [19:04] * mmicah [mmicah@notlogged] has joined #minecrafthelp
#5201 [19:04] <TheSacredWaffle> I just got this for a pretty big price, if this doesnt work, ill give them a call.
#5202 [19:04] <Galaxy_2Alex> Mota, You will have to contact Mojang with your Transaction ID
#5203 [19:04] <Galaxy_2Alex> ??> Mota account/transaction-id
#5204 [19:04] <VoxelHead> Mota: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#5205 [19:04] <VoxelHead> Mota: If you used PaySafeCard, your transaction ID is the card number.
#5206 [19:04] <Galaxy_2Alex> ??> Mota account/send-email
#5207 [19:04] <VoxelHead> Mota: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#5208 [19:04] * JoshuaL2000 [JoshuaL2000@notlogged] has joined #minecrafthelp
#5209 [19:04] <Galaxy_2Alex> TheSacredWaffle, out of curiosity, how much did you pay and when did you buy it?
#5210 [19:05] * CJF [CJF@notlogged] has joined #minecrafthelp
#5211 [19:05] * Ender_ [Ender_@notlogged] has quit. (Ping timeout: 186 seconds)
#5212 [19:05] <TheSacredWaffle> around 350$ also it just said i was missing a file
#5213 [19:06] <Galaxy_2Alex> TheSacredWaffle, Because that laptop is about 6 years old.
#5214 [19:06] <TheSacredWaffle> oh, ill go send it back i guess.
#5215 [19:06] * max54 [max54@notlogged] has joined #minecrafthelp
#5216 [19:07] * me [me@notlogged] has joined #minecrafthelp
#5217 [19:07] <Galaxy_2Alex> TheSacredWaffle, Not worth 350$, not even close to be honest.
#5218 [19:07] * Mota [Mota@notlogged] has quit. (Quit: Web client closed)
#5219 [19:07] <Yulen_7> Galaxy_2Alex, it says that it's better to restart the pc. Should I do it or it's not necessary?
#5220 [19:07] * max54 [max54@notlogged] has quit. (Client Quit)
#5221 [19:07] <Galaxy_2Alex> Yulen_7, Do it in this case.
#5222 [19:07] * me [me@notlogged] has quit. (Client Quit)
#5223 [19:07] * walter [walter@notlogged] has quit. (Quit: Web client closed)
#5224 [19:08] <TheSacredWaffle> Is there a way to figure out if Minecraft will run on a computer before purchase?
#5225 [19:08] * JoshuaL2000_ [JoshuaL2000_@notlogged] has joined #minecrafthelp
#5226 [19:08] * JoshuaL2000_ [JoshuaL2000_@notlogged] has joined #minecrafthelp
#5227 [19:08] * JoshuaL2000_ [JoshuaL2000_@notlogged] has left #minecrafthelp
#5228 [19:08] <Galaxy_2Alex> ??> TheSacredWaffle requirements
#5229 [19:08] <VoxelHead> TheSacredWaffle: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#5230 [19:08] <Galaxy_2Alex> TheSacredWaffle, It's usually a good sign if it meets the minimum system requirements.
#5231 [19:09] * ciarajj [ciarajj@notlogged] has quit. (Quit: Web client closed)
#5232 [19:09] * sonke123 [sonke123@notlogged] has joined #minecrafthelp
#5233 [19:09] * JetBlade0227 [JetBlade0227@notlogged] has joined #minecrafthelp
#5234 [19:09] <TheSacredWaffle> It met recommended, but it needed an update
#5235 [19:09] <CJF> "Pixel Format Not Accelerated" "Out of Date Driver" but there are no updates available https://gist.github.com/anonymous/4b39556dc6de889eaace
#5236 [19:09] <Galaxy_2Alex> TheSacredWaffle, No, that one does not meet the requirements.
#5237 [19:10] * TheDiamondGirl9 [TheDiamondGirl9@notlogged] has joined #minecrafthelp
#5238 [19:10] <Yulen_7> ok Galaxy_2Alex thanks see u
#5239 [19:10] * sebas [sebas@notlogged] has joined #minecrafthelp
#5240 [19:10] <Galaxy_2Alex> CJF, One moment.
#5241 [19:10] * JoshuaL2000 [JoshuaL2000@notlogged] has quit. (Quit: Web client closed)
#5242 [19:11] <Galaxy_2Alex> CJF, Have you been in this chat before?
#5243 [19:11] * TheDiamondGirl9 [TheDiamondGirl9@notlogged] has quit. (Client Quit)
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#5249 [19:12] <Galaxy_2Alex> CJF, ...well, anyway: Download and Install this driver: http://downloads.dell.com/video/R215593.exe - If it doesn't work, then your system is too old to run Minecraft.
#5250 [19:12] * awwpits [awwpits@notlogged] has joined #minecrafthelp
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#5252 [19:12] <CJF> Galaxy_2Alex, nope never. I am just a mom trying to get Minecraft to work for her kid....
#5253 [19:12] * crafting4life98 [crafting4life98@notlogged] has joined #minecrafthelp
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#5255 [19:13] * ELITESTRIDER15 [ELITESTRIDER15@notlogged] has joined #minecrafthelp
#5256 [19:14] <crafting4life98> se me crashea cuando quiero entrar a cubecraft con la version 1.7.10 ? porque
#5257 [19:14] <jumper55> hey alex i did that and rebooted and even made sure there were no remnents of the newer driver and still crashes
#5258 [19:14] <ELITESTRIDER15> hello ive been trying to download and play minecraft on my new computer but it wont download twitch files
#5259 [19:14] <Galaxy_2Alex> ??> crafting4life98 lang/es
#5260 [19:14] <VoxelHead> crafting4life98: Slo hablamos Ingls aqu. Sin embargo, puede, si lo desea, trate de usar una mquina traductora, como http://translate.google.com/
#5261 [19:15] <crafting4life98> crasheo me is when I want to enter cubecraft with version 1.7.10? why
#5262 [19:15] <crafting4life98> crasheo me is when I want to enter cubecraft with version 1.7.10? why
#5263 [19:15] * awwpits [awwpits@notlogged] has left #minecrafthelp
#5264 [19:15] <JetBlade0227> I'm trying to install minecraft game to my mac an having trouble...i initially got an erro message saying that my email was not verified....then went to try again and it say i had an accound already...then i was able to create game name etc and when using the gift card code...it told me I already had a game....???
#5265 [19:15] <Galaxy_2Alex> crafting4life98, Contact the, it's an issue on their side. We don't have anything to do with them.
#5266 [19:15] <JetBlade0227> I am using Firefox....
#5267 [19:15] <Galaxy_2Alex> ??> ELITESTRIDER15 paste
#5268 [19:15] <VoxelHead> ELITESTRIDER15: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#5269 [19:15] * Yulen_7 [Yulen_7@notlogged] has joined #minecrafthelp
#5270 [19:16] <Galaxy_2Alex> ELITESTRIDER15, Please put the error log onto that page.
#5271 [19:16] <crafting4life98> it is a server problem?
#5272 [19:16] <ELITESTRIDER15> ok i may take a minute
#5273 [19:16] <ELITESTRIDER15> or five
#5274 [19:16] <jumper55> yea alex installing the previous driver did not help
#5275 [19:16] <Galaxy_2Alex> crafting4life98, It's a problem with Cubecraft, yes.
#5276 [19:16] <Yulen_7> Galaxy_2Alex, I have restarted the pc and installed winRar
#5277 [19:16] <Galaxy_2Alex> jumper55, Hold on, I'm still working on your case.
#5278 [19:16] <Galaxy_2Alex> JetBlade0227, What's your Minecraft Username?
#5279 [19:17] <CJF> Galaxy_2Alex I tried to install the driver it said "this computer does not meet the minimum requirements for installing the software. setup will exit" bummer I guess that means our computer is too old....
#5280 [19:17] <JetBlade0227> the mojand user name?
#5281 [19:17] <Galaxy_2Alex> CJF, Yes, Dell seems to not provide the correct drivers sadly...
#5282 [19:17] <Galaxy_2Alex> JetBlade0227, Yes.
#5283 [19:17] <JetBlade0227> herrerac212@gmail.com
#5284 [19:17] <crafting4life98> I will have to enter the 1.8
#5285 [19:17] <Galaxy_2Alex> JetBlade0227, No, the Username, not the E-Mail Adress.
#5286 [19:17] <Galaxy_2Alex> crafting4life98, Try 1.7.10.
#5287 [19:18] <Yulen_7> But it still failed´
#5288 [19:18] <JetBlade0227> is that no the Jetblade0220
#5289 [19:18] <JetBlade0227> 0227 name
#5290 [19:18] <Galaxy_2Alex> jumper55, It's a Desktop, correct? (just wanna make sure)
#5291 [19:18] <jumper55> yes
#5292 [19:18] <crafting4life98> sometimes leaves me but most do not.
#5293 [19:18] <Galaxy_2Alex> Yulen_7, Can you please make a screenshot of it happening?
#5294 [19:18] <CJF> Galaxy_2Alex Thanks for your help!
#5295 [19:18] * sonke123 [sonke123@notlogged] has quit. (Quit: Web client closed)
#5296 [19:19] <Galaxy_2Alex> crafting4life98, That server is not a 1.8 server. Use 1.7.10.
#5297 [19:19] <Yulen_7> sure
#5298 [19:19] * drsbb [drsbb@notlogged] has joined #minecrafthelp
#5299 [19:19] <sonke123_> algien q me diga como lo puedo en pesar a jugar esq no puedo
#5300 [19:19] <Galaxy_2Alex> JetBlade0227, Contact Mojang with the gift card code being the transaction ID
#5301 [19:19] <Galaxy_2Alex> JetBlade0227, Contact Mojang with the gift card code being the transaction ID
#5302 [19:20] * drsbb [drsbb@notlogged] has left #minecrafthelp
#5303 [19:20] <Galaxy_2Alex> ??> JetBlade0227 account/send-email
#5304 [19:20] <VoxelHead> JetBlade0227: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#5305 [19:20] <Galaxy_2Alex> ??> sonke123_ lang/en
#5306 [19:20] <VoxelHead> sonke123_: We only speak English here. However, you may, if you wish, try using a translator, such as http://translate.google.com/
#5307 [19:20] * joeyknappe040 [joeyknappe040@notlogged] has joined #minecrafthelp
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#5309 [19:20] * CJF [CJF@notlogged] has quit. (Quit: Web client closed)
#5310 [19:20] <sonke123_> galaxy q paso
#5311 [19:21] <Galaxy_2Alex> ??> sonke123_ lang/es
#5312 [19:21] <VoxelHead> sonke123_: Slo hablamos Ingls aqu. Sin embargo, puede, si lo desea, trate de usar una mquina traductora, como http://translate.google.com/
#5313 [19:21] * Pablo [Pablo@notlogged] has joined #minecrafthelp
#5314 [19:21] <JetBlade0227> it was purchased in another state..by grandama....what a shame...ok..i will and do i then have it all set up....it's just a gift card issue?...and where is the transaction ID?...sorry i am totally new at this...trying to get this for my kid
#5315 [19:21] * Nick [Nick@notlogged] has joined #minecrafthelp
#5316 [19:21] <Galaxy_2Alex> JetBlade0227, The gift code is basically the transaction ID.
#5317 [19:21] <JetBlade0227> oh...sorry...got it
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#5319 [19:21] * Nick is now known as Guest83893
#5320 [19:22] <Guest83893> I still cant load minecraft I checked my graphic things I still need help
#5321 [19:22] <JetBlade0227> what is the resolution turaround time for this type of issue...
#5322 [19:22] * dude [dude@notlogged] has quit. (Quit: Web client closed)
#5323 [19:22] <Galaxy_2Alex> Guest83893, Please put the link to you DxDiag into this chat.
#5324 [19:22] <Yulen_7> hoe can I send the screenshot? xD
#5325 [19:22] <crafting4life98> ready and between
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#5328 [19:23] <sonke123_> alguien q able español y me explique bien
#5329 [19:23] <Galaxy_2Alex> JetBlade0227, Usually, it's 3-4 days, might be longer though.
#5330 [19:23] <Galaxy_2Alex> ??> Yulen_7 imgur
#5331 [19:23] <VoxelHead> Yulen_7: Imgur is an image hosting website at http://www.imgur.com/ where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#5332 [19:23] * aqif [aqif@notlogged] has joined #minecrafthelp
#5333 [19:23] <Galaxy_2Alex> ??> sonke123_ lang/es
#5334 [19:23] <VoxelHead> sonke123_: Slo hablamos Ingls aqu. Sin embargo, puede, si lo desea, trate de usar una mquina traductora, como http://translate.google.com/
#5335 [19:23] <jumper55> hey alex, could this issue be i need to get a discreet graphix card as the intel HD is not working for minecraft?
#5336 [19:23] <sonke123_> 0ok
#5337 [19:24] * Kaylila [Kaylila@notlogged] has joined #minecrafthelp
#5338 [19:24] <Galaxy_2Alex> jumper55, It shouldn't be necessary... this issue usually resolves to a VBOs crash.
#5339 [19:24] <Kaylila> Hello, I need help with minecraft my screen constantly flickers white, I have downloaded and updated my drivers and now I am not sure what to do
#5340 [19:24] <Galaxy_2Alex> jumper55, Let's try resetting the config.
#5341 [19:25] <Galaxy_2Alex> ??> jumper55 options/delete
#5342 [19:25] <VoxelHead> jumper55: You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the file called 'options.txt'.
#5343 [19:25] <Galaxy_2Alex> ??> jumper55 launcher/.minecraft
#5344 [19:25] <VoxelHead> jumper55: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#5345 [19:25] <ELITESTRIDER15> ok i have the link: http://paste.ubuntu.com/9620571/
#5346 [19:25] <Kaylila> Here is my dxdiag https://gist.github.com/anonymous/740a21c5db17a412800f
#5347 [19:25] <Galaxy_2Alex> Kaylila, Ah... one moment.
#5348 [19:25] <Galaxy_2Alex> ELITESTRIDER15, Do you consider your Internet connection as stable?
#5349 [19:26] <ELITESTRIDER15> yes its a steady 100 kb/s
#5350 [19:26] <sonke123_> .I.
#5351 [19:26] <sonke123_> .i.
#5352 [19:26] * karbonada [karbonada@notlogged] has joined #minecrafthelp
#5353 [19:26] * aqif [aqif@notlogged] has quit. (Client Quit)
#5354 [19:26] <Galaxy_2Alex> sonke123_, Please stop.
#5355 [19:26] * karbonada [karbonada@notlogged] has quit. (Client Quit)
#5356 [19:26] * foxmclare [foxmclare@notlogged] has joined #minecrafthelp
#5357 [19:27] <Galaxy_2Alex> ELITESTRIDER15, What Antivirus program are you using?
#5358 [19:27] <sonke123_> bitch
#5359 [19:27] <ELITESTRIDER15> norton 360
#5360 [19:27] <jumper55> ok alex i deleted the options in the directory
#5361 [19:27] <jumper55> closing and reopening now
#5362 [19:27] <sonke123_> petos
#5363 [19:27] <sonke123_> putos
#5364 [19:27] <sonke123_> no puedo
#5365 [19:27] * VoxelHead kicked sonke123_ from #minecrafthelp (Reason: onke123_ :[Galaxy_2Alex]: -)
#5366 [19:27] <foxmclare> Hey, does anyone know if the christmas.minecraftpromotion.com is legit? cause if it is im having a problem
#5367 [19:27] <Galaxy_2Alex> ELITESTRIDER15, It's known to cause problems like these.
#5368 [19:28] <Galaxy_2Alex> ELITESTRIDER15, Uninstall it, and see if the error persists. As a proper alternative, we recommend Avast.
#5369 [19:28] <Kaylila> Is there anything I can do to fix my blinking screen issue
#5370 [19:28] <Galaxy_2Alex> foxmclare, Definitely scam.
#5371 [19:28] <ELITESTRIDER15> it was doing the samething before i installed it
#5372 [19:28] * awwpits [awwpits@notlogged] has joined #minecrafthelp
#5373 [19:28] <foxmclare> figured. thanks xd
#5374 [19:28] <awwpits> can't get out of demo
#5375 [19:28] <Galaxy_2Alex> awwpits, What is your Minecraft Username?
#5376 [19:29] <Galaxy_2Alex> Kaylila, Hold on, sorry. Still looking for a driver for you :)
#5377 [19:29] <Kaylila> I installed a driver
#5378 [19:29] <awwpits> for my son "supersmashguy612"
#5379 [19:29] <JetBlade0227> thanks..sent email..hope not to be back here...lol...
#5380 [19:29] <Kaylila> I gave you my service code and everything :-)
#5381 [19:29] * EthanH [EthanH@notlogged] has joined #minecrafthelp
#5382 [19:29] <Galaxy_2Alex> Kaylila, That was someone else actually.
#5383 [19:29] <Kaylila> ohhh ok
#5384 [19:30] <Galaxy_2Alex> awwpits, That Username is not registered.
#5385 [19:30] <JetBlade0227> What do i need to download to actually play the game...any other servers...someone mentioned i need to have Javascript?
#5386 [19:30] <Galaxy_2Alex> Kaylila, Did the other helper give you an Intel driver?
#5387 [19:30] <awwpits> how do I register?
#5388 [19:30] <ELITESTRIDER15> ok my problem was doing the samething before i got norton
#5389 [19:30] <Galaxy_2Alex> JetBlade0227, No, just the launcher.
#5390 [19:31] <Galaxy_2Alex> ELITESTRIDER15, Okay, then it's major Malware.
#5391 [19:31] <awwpits> I had put it in the profile section but I thought that was how I registerd
#5392 [19:31] <Galaxy_2Alex> ??> ELITESTRIDER15 av/malwarebytes
#5393 [19:31] <JetBlade0227> what is that?....the actual download>
#5394 [19:31] <VoxelHead> ELITESTRIDER15: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#5395 [19:31] <VoxelHead> ELITESTRIDER15: Download it here: http://www.malwarebytes.org/
#5396 [19:31] <Galaxy_2Alex> ??> ELITESTRIDER15 av/adwcleaner
#5397 [19:31] <VoxelHead> ELITESTRIDER15: ADWCleaner is an utility to clean a PC which is infested with malware.
#5398 [19:31] <VoxelHead> ELITESTRIDER15: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#5399 [19:31] <EthanH> I purchased minecraft earlier this morning, and I finally installed it and java. However, when I join into a singleplayer world, the entire game crashes
#5400 [19:31] <Galaxy_2Alex> JetBlade0227, http://minecraft.net/download
#5401 [19:31] <Kaylila> yes
#5402 [19:31] <ELITESTRIDER15> the computer is brandnew
#5403 [19:31] <cestislife> lol
#5404 [19:31] <Kaylila> they gave me a driver i downloaded it and i still have the same problem
#5405 [19:31] <Galaxy_2Alex> ELITESTRIDER15, It's either 1) Norton 2) Malware or 3) A bad Internet connection
#5406 [19:31] <ELITESTRIDER15> the first thing i downloaded was minecraft
#5407 [19:32] * foxmclare [foxmclare@notlogged] has quit. (Ping timeout: 186 seconds)
#5408 [19:32] <Galaxy_2Alex> EthanH, Please put the game crash to http://paste.ubuntu.com/ and give us the link to it.
#5409 [19:32] <JetBlade0227> do I open or save this file
#5410 [19:32] <awwpits> any ideas how to register besides the link?
#5411 [19:32] <Galaxy_2Alex> JetBlade0227, The .msi file? Just open.
#5412 [19:33] <jumper55> hey alex same error even after deleting the options
#5413 [19:33] <Galaxy_2Alex> awwpits, Did you already purchase the game?
#5414 [19:33] <Galaxy_2Alex> ??> jumper55 win/reinst/rename
#5415 [19:33] <VoxelHead> jumper55: You may need to try running Minecraft with a blank slate.
#5416 [19:33] <VoxelHead> jumper55: To do this, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, find the directory called .minecraft and right-click it to rename. Rename it to oldminecraft
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#5418 [19:33] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#5419 [19:33] <jumper55> ok
#5420 [19:33] * ELITESTRIDER15 [ELITESTRIDER15@notlogged] has quit. (Quit: Web client closed)
#5421 [19:33] * demonkisser [demonkisser@notlogged] has joined #minecrafthelp
#5422 [19:33] <JetBlade0227> no....dmg...im on a mac
#5423 [19:34] <Kaylila> What do I need to do? :-)
#5424 [19:34] <Galaxy_2Alex> Kaylila, Could you hand me the service tag again please?
#5425 [19:34] <Galaxy_2Alex> JetBlade0227, Okay, then you have to save it, and put it wherevery you want.
#5426 [19:34] <JetBlade0227> glad i asked
#5427 [19:35] <Kaylila> yes
#5428 [19:35] <Kaylila> it is D0DLY22
#5429 [19:35] <demonkisser> I just got a new laptop, and I tried to download Minecraft. It goes through the installer, I get the shortcut on my desktop. However when I try to run it, it starts to download runtime, then the numbers disappear and the window closes. help?
#5430 [19:36] <Kaylila> Thank you so much for sticking with me!
#5431 [19:36] <JetBlade0227> ok..done and done..
#5432 [19:36] <JetBlade0227> is there a way of you checking that all that is wrong is a card issue...?
#5433 [19:36] <JetBlade0227> like am i all set up with account etc...
#5434 [19:37] <Galaxy_2Alex> demonkisser, Have you tried using the alternative launcher?
#5435 [19:37] <EthanH> Here is the link http://paste.ubuntu.com/9620651/
#5436 [19:37] <demonkisser> >.> there's an alternative launcher?
#5437 [19:37] <demonkisser> haha
#5438 [19:37] <Galaxy_2Alex> EthanH, The full log, not just one line.
#5439 [19:37] <Galaxy_2Alex> ??> demonkisser dl/client
#5440 [19:37] <VoxelHead> demonkisser: Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe | Mac client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#5441 [19:37] <VoxelHead> demonkisser: Linux/OS-Independent client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#5442 [19:37] <Galaxy_2Alex> demonkisser, The .exe VoxelHead just gave you.
#5443 [19:38] <Galaxy_2Alex> ??> EthanH win/edit
#5444 [19:38] <VoxelHead> EthanH: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#5445 [19:38] <demonkisser> oh yeah, i did .msi and the .exe
#5446 [19:38] <awwpits> <Galaxy_2Alex> how do I register.......the link they sent me via email? cause I clicked on it to meld the email with the mojang account
#5447 [19:38] <demonkisser> the .exe just goes straight to downloading runtime and rinse and repeat
#5448 [19:38] * simon_ [simon_@notlogged] has joined #minecrafthelp
#5449 [19:38] <Kaylila> Is there anything I can do to fix this blinking issue?
#5450 [19:39] <Galaxy_2Alex> Kaylila, a bit of patience please.
#5451 [19:39] <Galaxy_2Alex> awwpits, It's usually done while you create the account.
#5452 [19:39] <EthanH> http://paste.ubuntu.com/9620657/ Is that it?
#5453 [19:39] <Galaxy_2Alex> awwpits, Again: Did you already buy the game?
#5454 [19:39] <jumper55> hey alex same crash after about a minute
#5455 [19:40] <awwpits> how do I create it?
#5456 [19:40] <awwpits> yes I did
#5457 [19:40] * simon__ [simon__@notlogged] has joined #minecrafthelp
#5458 [19:40] <Galaxy_2Alex> EthanH, Is that after it crashes?
#5459 [19:40] <awwpits> $26.95 nowgone lol
#5460 [19:40] * simon__ [simon__@notlogged] has quit. (Client Quit)
#5461 [19:40] <jumper55> renamed the file to oldmincraft like i was told to
#5462 [19:40] * EpicCow13579 [EpicCow13579@notlogged] has joined #minecrafthelp
#5463 [19:40] <Galaxy_2Alex> awwpits, Contact Moajgn with the transaction ID, something seems to be wrong.
#5464 [19:40] * bkackop23 [bkackop23@notlogged] has joined #minecrafthelp
#5465 [19:40] <Galaxy_2Alex> ??> awwpits account/send-email
#5466 [19:40] <VoxelHead> awwpits: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#5467 [19:40] <awwpits> Thank you Alex
#5468 [19:40] <awwpits> I will just cut the link Thanks for your help
#5469 [19:41] <EthanH> Yes, thats it
#5470 [19:41] * sarahg [sarahg@notlogged] has joined #minecrafthelp
#5471 [19:41] <Galaxy_2Alex> EthanH, Define "it crashes". Does it produce a crash report or anything among those lines?
#5472 [19:41] <Yulen_7> https://twitter.com/MarcDom3
#5473 [19:42] <Yulen_7> that's the problem, Galaxy_2Alex
#5474 [19:42] <JetBlade0227> thanks alex for helping..ill just check my email and go from there..i see you have bigger issues here..lol
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#5476 [19:42] * TrueWolves [TrueWolves@notlogged] has joined #minecrafthelp
#5477 [19:42] <Galaxy_2Alex> Yulen_7, Redownload the driver, your connection might have dropped while downloading, that corrupted the download file.
#5478 [19:43] * sarahg [sarahg@notlogged] has quit. (Client Quit)
#5479 [19:43] <simon_> help!
#5480 [19:43] * JetBlade0227 [JetBlade0227@notlogged] has quit. (Quit: Web client closed)
#5481 [19:43] <Galaxy_2Alex> ??> simon_ ask
#5482 [19:43] <VoxelHead> simon_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#5483 [19:43] <VoxelHead> simon_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#5484 [19:43] * EpicCow13579 [EpicCow13579@notlogged] has quit. (Ping timeout: 186 seconds)
#5485 [19:43] <Yulen_7> ok thanks
#5486 [19:43] * sarahg [sarahg@notlogged] has joined #minecrafthelp
#5487 [19:44] <demonkisser> Galaxy I'm going to download Java then try it...I think I didn't actually download it
#5488 [19:44] <bkackop23> mlj;kjl;kj
#5489 [19:44] <Galaxy_2Alex> ??> bkackop23 scold/words
#5490 [19:44] <sarahg> https://gist.github.com/anonymous/84d678d1e5feaef7a5c5
#5491 [19:44] <VoxelHead> bkackop23: Please use your words when asking for help. Posting gibberish for no reason is grounds for being kicked.
#5492 [19:44] <Galaxy_2Alex> sarahg, One moment.
#5493 [19:44] <Galaxy_2Alex> Kaylila, No worries, still trying to find a proper driver.
#5494 [19:44] <bkackop23> hello i keep getting an unknown error when trying to open the minecraft launcher i do not know what to do
#5495 [19:45] <bkackop23> that typing was a mistake sorry
#5496 [19:45] <demonkisser> bkackop23 are you on a new laptop?
#5497 [19:45] <Galaxy_2Alex> bkackop23, Try to use the alternative launcher (the .exe) from minecraft.net/download
#5498 [19:45] <demonkisser> if so, make sure you have Java installed
#5499 [19:45] <Kaylila> Alright thank you, I have tried installing multiple drivers it said that one worked and but I still have the same issure
#5500 [19:46] <sarahg> I followed the directions that were offered to me, I copied and pasted the info they told me to copy. When we try to play minecraft, it sends us t page saying we need to update our graphics driver... but it didn't work...
#5501 [19:46] <EthanH> After starting a singleplayer game, It says, " Java(TM) Platform SE binary has stopped working." Then it force closes the game.
#5502 [19:46] <bkackop23> i just purchased the minecraft version and after download and all that it is just unknown error i played previously ook
#5503 [19:46] <Galaxy_2Alex> Kaylila, Hm... bad news, Dell doesn't offer older drivers. Contact them, and try to convince them to give you the older version of that driver. The currently latest version has some graphical issues (like the one you have).
#5504 [19:46] <Galaxy_2Alex> ??> EthanH launcher/log
#5505 [19:46] <bkackop23> it is a desktop
#5506 [19:46] <VoxelHead> EthanH: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#5507 [19:46] <VoxelHead> EthanH: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#5508 [19:47] <Galaxy_2Alex> bkackop23, Try to use the alternative launcher (the .exe) from here: http://minecraft.net/download
#5509 [19:47] <EthanH> How do I get to that?
#5510 [19:47] <Galaxy_2Alex> EthanH, VoxelHead gave you instructions on how to do that.
#5511 [19:48] <simon_> press the fix problem
#5512 [19:48] <jumper55> i can run this game fine on my pc using a 770 nvidia card
#5513 [19:48] <bkackop23> i did the same thing happens
#5514 [19:48] <Galaxy_2Alex> sarahg, Your laptop does not support Windows 7, and is generally too old to run Minecraft.
#5515 [19:48] <Galaxy_2Alex> simon_, Please give us the link to your DxDiag.
#5516 [19:48] <EthanH> launcher/log http://paste.ubuntu.com/9620715/
#5517 [19:49] <sarahg> Galaxy_2Alex, That bites...
#5518 [19:49] <Galaxy_2Alex> jumper55, That should work. I have seriously no idea what's wrong in your case.
#5519 [19:49] <simon_> https://gist.github.com/anonymous/18b0f9b42ca894a21abe/download#
#5520 [19:49] <Galaxy_2Alex> bkackop23, What Antivirus program are you using?
#5521 [19:49] <Galaxy_2Alex> simon_, One moment.
#5522 [19:49] <jumper55> ok i might try throwing a discreet graphics card into the machine and see if that helps
#5523 [19:49] <sarahg> I just got this computer for my son for Christmas. He just opened it today :( It was a used, refurbished computer... I hoped it would be enough to play games.
#5524 [19:50] <jumper55> thank you for trying though alex u were alot of help
#5525 [19:50] * bob [bob@notlogged] has joined #minecrafthelp
#5526 [19:50] <bkackop23> norton
#5527 [19:50] * bob is now known as Guest30298
#5528 [19:50] <Kaylila> Thank you very much!
#5529 [19:50] <Galaxy_2Alex> bkackop23, That one is known to cause problems like this, and removing it is the only known fix.
#5530 [19:50] * AlexM0R [AlexM0R@notlogged] has joined #minecrafthelp
#5531 [19:51] <Galaxy_2Alex> ??> bkackop23 av/norton
#5532 [19:51] <VoxelHead> bkackop23: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#5533 [19:51] <Galaxy_2Alex> ??> bkackop23 av/norton/uninstall
#5534 [19:51] <VoxelHead> bkackop23: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#5535 [19:51] <Galaxy_2Alex> ??> bkackop23 av/avast
#5536 [19:51] <VoxelHead> bkackop23: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#5537 [19:51] <bkackop23> but i was able to play just yesterday after purchasing the new minecraft game paid version it is doing this unknown error when trying to open the launcher
#5538 [19:52] <simon_> avast free antivirus
#5539 [19:52] <AlexM0R> I want to Buy Minecraft But I get an error: Unable to complete transaction, make sure credit card details are correct and try again. If problem persists please come back and try later. Help me
#5540 [19:52] <Galaxy_2Alex> bkackop23, The only thing we know is that Norton is causing issues like this.
#5541 [19:52] <sarahg> Galaxy_2Alex, So, am I just outta luck? Wondering if they'll give me my $27 back?
#5542 [19:53] <Galaxy_2Alex> sarahg, Sadly, no, they only refund the money if the computer meets the requirements.
#5543 [19:53] <Galaxy_2Alex> sarahg, However, the account can be used on other computers.
#5544 [19:53] * Guest30298 [Guest30298@notlogged] has quit. (Ping timeout: 186 seconds)
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#5546 [19:53] <simon_> I NEED HELP 100xmore
#5547 [19:53] <Galaxy_2Alex> AlexM0R, Try to use a different browser.
#5548 [19:53] <Galaxy_2Alex> simon_, One moment, sorry.
#5549 [19:54] <sarahg> Galaxy_2Alex, Thanks for your help. We do have another computer we can try. Hopefully that one works! Thanks again for your help!
#5550 [19:54] <simon_> its ok
#5551 [19:54] <AlexM0R> Well I'll try
#5552 [19:55] * ricoz is now known as Rico-offline
#5553 [19:55] <simon_> https://gist.github.com/anonymous/18b0f9b42ca894a21abe/download#
#5554 [19:55] * awwpits [awwpits@notlogged] has quit. (Ping timeout: 186 seconds)
#5555 [19:55] <EthanH> Here is my launcher log http://paste.ubuntu.com/9620715/
#5556 [19:56] <simon_> pleas press my https
#5557 [19:56] <Galaxy_2Alex> simon_, Did you build the PC yourself?
#5558 [19:56] * Kaylila [Kaylila@notlogged] has quit. (Ping timeout: 186 seconds)
#5559 [19:56] <simon_> no
#5560 [19:56] * Bell [Bell@notlogged] has joined #minecrafthelp
#5561 [19:57] <Galaxy_2Alex> EthanH, Have you tried using the new native launcher yet?
#5562 [19:58] <simon_> what that
#5563 [19:58] <Bell> When I try to start a new world my screen says "'my world' can't be opened"
#5564 [19:58] <EthanH> Yes, that was what i first tried, but didn't have much luck.
#5565 [19:59] * Archer-- [Archer--@notlogged] has quit. (Ping timeout: 378 seconds)
#5566 [19:59] * bkackop23 [bkackop23@notlogged] has quit. (Ping timeout: 186 seconds)
#5567 [20:00] <demonkisser> after i install Java, I'm going to have to brb, to restart my computer to uninstall norton
#5568 [20:00] <Galaxy_2Alex> simon_, Download and Install this driver: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22519
#5569 [20:01] <Galaxy_2Alex> Pangea, Your turn. Good night.
#5570 [20:01] <Pangea> stupid3700, your turn.
#5571 [20:01] <Pangea> stupid3700, your turn.
#5572 [20:01] * Bell [Bell@notlogged] has left #minecrafthelp
#5573 [20:02] <simon_> I quit
#5574 [20:02] <AlexM0R> I keep getting the same error
#5575 [20:02] <AlexM0R> I keep getting the same error
#5576 [20:02] * simon_ [simon_@notlogged] has left #minecrafthelp
#5577 [20:03] * jumper55 [jumper55@notlogged] has quit. (Ping timeout: 186 seconds)
#5578 [20:04] <Extreme> ??> EthanH win/dxdiag
#5579 [20:04] <VoxelHead> EthanH: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5580 [20:04] <Extreme> EthanH: When has that started to happen?
#5581 [20:04] * mom [mom@notlogged] has joined #minecrafthelp
#5582 [20:04] * Kaname is now known as Ritsuka
#5583 [20:04] <mom> i can't play my saved worlds, it won't let me click on them. i can only create a new world.
#5584 [20:05] <AlexM0R> help meeee !!
#5585 [20:06] <Extreme> ??> AlexM0R ask
#5586 [20:06] <VoxelHead> AlexM0R: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#5587 [20:06] <VoxelHead> AlexM0R: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#5588 [20:06] <Extreme> mom: Does it give you an error, or are you unable to click on the worlds?
#5589 [20:06] <demonkisser> I've got it working so far!
#5590 [20:06] <mom> unable to click on the worlds
#5591 [20:06] <Extreme> ??> mom launcher/open
#5592 [20:06] <mom> tried uninstall/reinstall
#5593 [20:06] <VoxelHead> mom: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#5594 [20:07] <Extreme> mom: Do the above and try to replicate the issue
#5595 [20:07] <AlexM0R> I want to Buy Minecraft But I get an error: Unable to complete transaction, make sure credit card details are correct and try again. If problem persists please come back and try later.
#5596 [20:07] <Extreme> AlexM0R: What payment method are you using?
#5597 [20:08] <AlexM0R> Visa Credit Card
#5598 [20:08] <mom> no still can't click on saved worlds
#5599 [20:09] <Extreme> AlexM0R: Try purchacing through PayPal (you do not need an account - select "I do not have a PayPal account") instead and see if the issue persists.
#5600 [20:09] <Extreme> ??> mom launcher/devconsole
#5601 [20:09] <mom> i don't know what that means
#5602 [20:09] <EthanH> Extreme, I just got a laptop for christmas, and the first thing I went to do was download the game. I haven't been able to get it to work at all
#5603 [20:09] <Extreme> ??> mom launcher/game-output
#5604 [20:09] <VoxelHead> mom: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#5605 [20:09] <VoxelHead> mom: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#5606 [20:10] <mom> do you want me to copy paste it?
#5607 [20:10] <AlexM0R> Well now I Fixed
#5608 [20:10] <Extreme> EthanH: alright, read the instructions that VoxelHead gave you and give us a DxDiag report
#5609 [20:10] * Yulen_7 [Yulen_7@notlogged] has quit. (Quit: Web client closed)
#5610 [20:10] <mom> http://paste.ubuntu.com/9620755/
#5611 [20:10] <Extreme> mom: Yes, as VoxelHead explained
#5612 [20:11] * cyphase [cyphase@notlogged] has quit. (Remote host closed the connection)
#5613 [20:11] <Extreme> mom: Is that the entire log?
#5614 [20:11] <mom> as far as i can tell
#5615 [20:11] <mom> new laptop. problem doesn't occur on old desktop
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#5617 [20:12] * tonash44 [tonash44@notlogged] has joined #minecrafthelp
#5618 [20:12] <mom> oh that was the game output. someone asked for that. getting log now.
#5619 [20:13] <mom> http://paste.ubuntu.com/9620778/ log
#5620 [20:13] <mom> *launcher log
#5621 [20:13] * ovejaa [ovejaa@notlogged] has joined #minecrafthelp
#5622 [20:14] <tonash44> just bought minecraft for kids. running on a windows 7. can download but keep getting launch error
#5623 [20:14] <clark> i am having a problem with authication of account. i am trying to get my minecraft on a new device
#5624 [20:14] * Bianng [Bianng@notlogged] has joined #minecrafthelp
#5625 [20:14] <EthanH> DxDiag report http://paste.ubuntu.com/9620780/
#5626 [20:14] <Bianng> Happy Holiday, hey
#5627 [20:15] <Extreme> mom: The issue you're having seems to have been reported before (MC-50303), but it does not seem to have a working resolution at this point -- can you try playing in full screen (F11?) and see if the issue perisits?
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#5629 [20:15] <Extreme> ??> tonash44 paste
#5630 [20:15] <VoxelHead> tonash44: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#5631 [20:15] <Extreme> tonash44: Please provide the error log.
#5632 [20:15] <Extreme> EthanH: One moment.
#5633 [20:15] <Extreme> Bianng: Hello.
#5634 [20:15] <mom> is there a keyboard shortcut for fullscreen?
#5635 [20:15] <mom> oh duh lol
#5636 [20:16] * PEEDRO10 [PEEDRO10@notlogged] has joined #minecrafthelp
#5637 [20:16] <Bianng> Dude, I am confused. Who is the support rep here?
#5638 [20:16] * ovejaa [ovejaa@notlogged] has quit. (Client Quit)
#5639 [20:16] <mom> yes problem persists in fullscreen. thanks for info.
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#5641 [20:16] * Nathanlucas [Nathanlucas@notlogged] has quit. (Ping timeout: 186 seconds)
#5642 [20:17] <Extreme> Bianng: People with voice and operator status are denoted with @ and + to your right, who are known helpers -- what is the issue you're having?
#5643 [20:17] <Bianng> Cool, Thanks Extreme. I was in the process to order the game online, but the process required to valiate my email.
#5644 [20:18] <Extreme> EthanH: That's a fairly old computer, which possibly isn't capeable of running Minecraft properly, when has the issue started?
#5645 [20:18] <AlexM0R> does not give me the option to not create paypal account
#5646 [20:18] <Extreme> Bianng: Are you unable to confirm the email?
#5647 [20:18] <tonash44> minecraft launcher error unkown. I am sorry I do not understand the paste
#5648 [20:18] <EthanH> It hasn't worked since I got it.
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#5651 [20:19] <PEEDRO10> recently my daughter had trouble loggin in to her minecraft account. we were told she needed to migrate her account Mojang. She registered with Mojang, it says she already has account and needs to verify email. but doesn't receive email to verify. Help please
#5652 [20:19] * demonkisser [demonkisser@notlogged] has quit. (Quit: Web client closed)
#5653 [20:19] * techno156 [techno156@notlogged] has joined #minecrafthelp
#5654 [20:19] <Bianng> I did it oncersuccessfully. Now, I am trying to start the process to actually buy the game. The system requires to validate the email. I did not see any emails from Mojang to respond. What should I do? Extreme!!
#5655 [20:20] <Extreme> ??> Bianng mojang/send-email
#5656 [20:20] <Extreme> ??> Bianng account/send-email
#5657 [20:20] <VoxelHead> Bianng: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#5658 [20:20] <Extreme> Bianng: For account issues, use the forum linked by VoxelHead.
#5659 [20:21] <Bianng> Ok. Thanks VoxelHead and Extreme!!
#5660 [20:21] <AlexM0R> Extreme does not give me the option to not create paypal account
#5661 [20:21] * clark [clark@notlogged] has quit. (Ping timeout: 186 seconds)
#5662 [20:21] <Extreme> AlexM0R: One moment
#5663 [20:22] * Arogunz44 [Arogunz44@notlogged] has joined #minecrafthelp
#5664 [20:23] * PEEDRO10 [PEEDRO10@notlogged] has quit. (Quit: Web client closed)
#5665 [20:23] <Arogunz44> https://gist.github.com/anonymous/a76dc96248ca3b1483eb
#5666 [20:24] <EthanH> Extreme, If the computer won't run Minecraft properly, is there a way I can get a refund?
#5667 [20:24] <Extreme> AlexM0R: In this case, it is probably an issue with Mojang's payment processor and/or an issue on your side that the payment is being blocked, which you may want to contact your bank/credit card company. For further help, use the form at link that VoxelHead will provide:
#5668 [20:25] <Extreme> ??> AlexM0R account/send-email
#5669 [20:25] <VoxelHead> AlexM0R: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#5670 [20:25] * samir [samir@notlogged] has joined #minecrafthelp
#5671 [20:26] <Extreme> ??> EthanH refund
#5672 [20:26] <Extreme> ??> EthanH account/refund
#5673 [20:26] <VoxelHead> EthanH: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#5674 [20:26] <AlexM0R> ok Thanks !!
#5675 [20:27] * thiagothelike [thiagothelike@notlogged] has joined #minecrafthelp
#5676 [20:27] <Arogunz44> I do not know what to do, when I will play Minecraft I get a message '' Lack of updated graphics drivers '' I Fix the problem but I dont know what to do with this '' https://gist.github.com/anonymous/a76dc96248ca3b1483eb ''
#5677 [20:27] <Extreme> EthanH: if you wish, you may request a refund, however Mojang is not obligated to give you one as you should have checked the requirements for the game ahead of time.
#5678 [20:27] <Arogunz44> Sry for my bad english
#5679 [20:27] <Extreme> AlexM0R: no problem, happy holidays!
#5680 [20:27] <Extreme> Arogunz44: One moment
#5681 [20:28] <Arogunz44> okay
#5682 [20:28] <tonash44> Please help. I would like to launch minecraft for kids to play. have filled out request for help and there is no send button. Urrr
#5683 [20:28] <EthanH> Alright, thank you for the help
#5684 [20:28] * samir [samir@notlogged] has quit. (Ping timeout: 186 seconds)
#5685 [20:28] <Extreme> Arogunz44: Download and install win64_153330.exe from herE: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329&lang=eng
#5686 [20:28] * EthanH [EthanH@notlogged] has quit. (Quit: Web client closed)
#5687 [20:29] <Extreme> tonash44: are you having a technical issue or an account issue?
#5688 [20:29] <Bianng> What is the email to send when I have an issue with validate my email in order to continue with the process? The 'email/Minecraft.net' is not a valid email.
#5689 [20:29] * Fear2you [Fear2you@notlogged] has joined #minecrafthelp
#5690 [20:29] <Fear2you> card drives
#5691 [20:29] <Extreme> ??> Bianng mojang/email
#5692 [20:29] <VoxelHead> Bianng: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#5693 [20:29] <VoxelHead> Bianng: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#5694 [20:30] * Fear2you [Fear2you@notlogged] has quit. (Client Quit)
#5695 [20:30] <Arogunz44> Thank you
#5696 [20:30] <tonash44> paid for and have email receipt. I am able to download but get the unknown launch error. Thanks for helping and happy holidays
#5697 [20:31] <Extreme> tonash44: What's the exact error you're getting? Is there an error log that it gives you?
#5698 [20:31] * Bianng [Bianng@notlogged] has quit. (Quit: Web client closed)
#5699 [20:33] <tonash44> small minecraft window. Minecraft launcher, blue and white windows box with unknown error and ok inside
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#5701 [20:33] * Karley [Karley@notlogged] has joined #minecrafthelp
#5702 [20:34] <Extreme> tonash44: Try downloading it again from here (non msi): https://launcher.mojang.com/download/Minecraft.exe -- if this does not work, you can use the legacy standalone launcher here: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#5703 [20:35] * IWS15 [IWS15@notlogged] has quit. (Client Quit)
#5704 [20:35] <tonash44> thank you will try now.
#5705 [20:36] <thiagothelike> welcome to the minecraft help channel . just say what you need hel-p with .be as specific as possible . do not say ¨. if nobodi answers you, be patient wait, somebody will be around
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#5708 [20:37] <Extreme> thiagothelike: Is there anything you need help with?
#5709 [20:37] <toepecka> i dont know which email i used to login to minecraft
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#5712 [20:38] <Extreme> ??> tonash44 account/retrieve-name
#5713 [20:38] <VoxelHead> tonash44: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#5714 [20:38] <toepecka> i dont know which email i used to login to minecraft
#5715 [20:39] <Extreme> toepecka: Plug in all your emails into the site that VoxelHead linked you to and it will tell you which one has a Mojang/minecraft.net account linked to it.
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#5717 [20:40] <AlexM0R> I put my data y aparecio esto Sorry, We're Currently Offline We were Unable to connect to the server. It May Have you gone offline or experiencing connectivity issues Could Be. Please re-try your submission in a few minutes.
#5718 [20:40] * bl0m1 [bl0m1@notlogged] has quit. (Ping timeout: 378 seconds)
#5719 [20:41] <Arogunz44> I download this '' https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329&lang=eng#help '' but it doesn't work. I cant play minecraft
#5720 [20:41] <AlexM0R> I put my data and it appeared Sorry, We're Currently Offline We were Unable to connect to the server. It May Have you gone offline or experiencing connectivity issues Could Be. Please re-try your submission in a few minutes.
#5721 [20:42] * FourStones [FourStones@notlogged] has joined #minecrafthelp
#5722 [20:42] <Extreme> Arogunz44: Did the driver I linked to install properly?
#5723 [20:42] * bl0m1 [bl0m1@notlogged] has joined #minecrafthelp
#5724 [20:42] <thiagothelike> no
#5725 [20:42] <Extreme> Arogunz44: If it did, try restarting your computer and see if Minecraft is able to run.
#5726 [20:43] <FourStones> i can't pick anything up in minecraft
#5727 [20:43] <FourStones> suggestions?
#5728 [20:43] * thiagothelike [thiagothelike@notlogged] has quit. (Quit: Web client closed)
#5729 [20:43] <FourStones> (from my inventory)
#5730 [20:43] <Extreme> FourStones: Are you on a server?
#5731 [20:43] <FourStones> yes
#5732 [20:43] <Arogunz44> My Computer says that this driver isn't the right for this system or something like that
#5733 [20:43] <Extreme> FourStones: Contact the server administrators, we cannot do anything about issues pretaining to a specifc server.
#5734 [20:44] <FourStones> what do you mean on a server? I'm using a PC version, not app
#5735 [20:44] <FourStones> does that mean I'm on a server?
#5736 [20:45] <FourStones> Extreme, can you help?
#5737 [20:45] <Extreme> FourStones: No, by server I meant multiplayer.
#5738 [20:45] <FourStones> No, i'm trying single player
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#5740 [20:46] <Extreme> Arogunz44: Try installing this driver from your OEM instead: http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8.1/VGA/VGA_Intel_Win81_64_VER101810330802.zip - if you open the archive, and run "Setup.exe", the driver should install
#5741 [20:46] <Extreme> FourStones: When has the issue started? Is it only a specifc world that has those issues?
#5742 [20:46] <FourStones> all of my worlds are doing this and it started about two weeks ago. I'm stuck
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#5746 [20:49] <crlsspi> need help getting pc minecraft to play
#5747 [20:49] <crlsspi> [20:47:01] [Client thread/INFO]: Setting user: CarelessPi [20:47:01] [Client thread/INFO]: (Session ID is token:e612f870831145c7a3fcb13c01dd60bb:7783cd7b18014ef5bfa0b6c478170552) [20:47:04] [Client thread/INFO]: LWJGL Version: 2.9.1 [20:47:04] [Client thread/INFO]: Reloading ResourceManager: Default [20:47:06] [Sound Library Loader/INFO]: Starting up SoundSystem... [20:47:06] [Thread-6/INFO]: Initializing LWJGL OpenAL [20:47:06] [Thread
#5748 [20:50] <crlsspi> [20:47:06] [Thread-6/INFO]: OpenAL initialized. [20:47:06] [Sound Library Loader/INFO]: Sound engine started [20:47:09] [Client thread/INFO]: Created: 512x512 textures-atlas # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x27433e88, pid=4396, tid=1456 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) Clie
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#5750 [20:52] <Extreme> ??> crlsspi paste
#5751 [20:52] <VoxelHead> crlsspi: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#5754 [20:53] <crlsspi> lmao that makesv sense >.<
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#5757 [20:54] <New> Is there a support number to call?
#5758 [20:54] <crlsspi> http://paste.ubuntu.com/9620945/
#5759 [20:54] <tonash44> worked on standalone launcher. Thank you so much. Kids driving me insane. lol
#5760 [20:55] <Extreme> New: There is not, sorry.
#5761 [20:55] <New> My kid plays this game online, is there add-ons that he can buy within the game?
#5762 [20:55] <helpme1> i have a mojang account but when i go to buy game and click aready have an account and sign in an it takes me to a screen and i go to the games in the toright corner and hover over it i see minecraft and i click it it does nuthing it does nothing and i dont know what to do but i want to buy the game so bad
#5763 [20:56] <Extreme> crlsspi: Your computer does not meet the Minecraft system requiremnts, you'll need to either play on a different PC, run Linux or play Minecraft versions pre-1.7.
#5764 [20:56] <helpme1> are u talking to me
#5765 [20:56] <Extreme> helpme1: You should be able to purchace the game at: https://minecraft.net/store/minecraft
#5766 [20:57] <Extreme> helpme1: What browser are you using?
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#5768 [20:58] <New> Are the gift cards that are $26.95 for a game purchase? Or can my kids buy different mods with it?
#5769 [20:58] <helpme1> it wont let me and when i click internet it just is a blank page and the type of computer i am using is acer
#5770 [20:58] <Extreme> ??> helpme1 fubar/ie
#5771 [20:58] <VoxelHead> helpme1: Internet Exploder/Exploiter/Explorer is a terrible browser with terrible issues. Many common problems are solved by using a better browser.
#5772 [20:58] <VoxelHead> helpme1: Google Chrome: http://www.google.com/chrome Firefox: http://www.mozilla.org/firefox
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#5776 [20:59] <helpme1> extreme what does that mean
#5777 [20:59] <Extreme> New: You can buy prepaid cards at stores, and once you have the game you can install mods, yes.
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#5779 [20:59] <Extreme> helpme1: Install one of the browsers that VoxelHead has linked you to - do not use Internet Explorer.
#5780 [20:59] <New> Are mods for purchase or free?
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#5782 [21:00] <Extreme> New: Mods are 3-rd party addons and yes, by the EULA they must be of no cost.
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#5784 [21:00] <helpme1> ok and do i just click install and when i go to the website will it say install
#5785 [21:00] <trout> Hi everyone! I am having issuses setting up minecraft on my daughters computer, Is ATI HD3200 graphic not supported in Windows 8.1?
#5786 [21:00] <Extreme> helpme1: Yes.
#5787 [21:01] <crlsspi> is there a way to download a previous version of the game
#5788 [21:01] <Extreme> trout: AMD does not support it, no. You'll need to use just windows 8 if you use 4000 or below cards.
#5789 [21:01] <Extreme> crlsspi: Yes, open the launcher, press "Edit Profile" at the bottom left and for "use version", set it to the version of your choice.
#5790 [21:01] <New> Is there a good place to look for mods
#5791 [21:01] <Extreme> New: Google.
#5792 [21:02] <trout> damn! Thank you extreme
#5793 [21:02] <Cain_> when I try to start minecraft on ps4 it locks up. I've tried deleting and reinstaling, still stops working as soon as I press "play game"
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#5795 [21:03] <Extreme> Cain_: You'll have to contact Sony's support in that case.
#5796 [21:03] <helpme1> so when i download it it will work
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#5799 [21:04] <Cain_> thanks. it was working fine for a few days then suddenly stopped working today
#5800 [21:04] <helpme1> will it work when i download it
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#5802 [21:04] <helpme1> extreme
#5803 [21:05] <helpme1> when i download that will it work
#5804 [21:05] <Cain_> just to be clear. the ps4 didn't lock up. only the game stops, would this still be a Sony problem?
#5805 [21:05] <Extreme> helpme1: Reguardless, we do not support users with IE here, you'll need to use one of the browsers VoxelHead linked you to.
#5806 [21:06] <helpme1> what does ie mean
#5807 [21:06] <Extreme> Cain_: Yes, and they will forward you to the appropriate parties if they are unable to help - https://support.us.playstation.com/app/contact_options/
#5808 [21:07] <Cain_> thanks extreme.
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#5810 [21:07] <Extreme> ??> helpme1 scold/age
#5811 [21:07] <VoxelHead> helpme1: If you are under the age of 18 or have no idea how computers work, please get your parent or someone else who knows computers to assist you.
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#5814 [21:08] <athena> how do i use my own minecraft account on someone else's computer
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#5816 [21:08] <Extreme> athena: You simply sign in with your account.
#5817 [21:09] <bob> I am being told to request a new email verification. how do I request one?
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#5819 [21:09] <athena> i did but my brothers worlds keep showing up
#5820 [21:09] <len> any chance anyone know about accelarated pixels
#5821 [21:10] <Extreme> athena: Worlds are stored locally on your PC. You'll need a Realm or a multiplayer server to keep the worlds on all PCs.
#5822 [21:10] <Extreme> ??> len win/dxdiag
#5823 [21:10] <VoxelHead> len: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5824 [21:10] <Extreme> Guest16488: It should give you an option to do so.
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#5826 [21:11] <len> thx
#5827 [21:11] <athena> how do i get a realm or multiplayer server?
#5828 [21:11] <Karn> Hello?
#5829 [21:11] <Karn> Athena Did you buy the game?
#5830 [21:11] <Extreme> athena: https://minecraft.net/realms
#5831 [21:11] <Extreme> Karn: Hello.
#5832 [21:11] <athena> yes i bought it twice
#5833 [21:11] <Karn> Extreme does this support MC servers?
#5834 [21:11] <athena> once for me and once for my brother
#5835 [21:11] <Karn> or just MC help
#5836 [21:12] <Extreme> Karn: Server-specifc issues should be brung up with the servers' administrators.
#5837 [21:12] <Karn> I cant fix it its a console thing
#5838 [21:12] <Karn> For CB
#5839 [21:12] <Extreme> Karn: spigot or bukkit?
#5840 [21:12] <Karn> Bukkit
#5841 [21:12] <Karn> Wait
#5842 [21:12] <Karn> Yes bukkit
#5843 [21:13] <Extreme> Karn: bukkit is no longer being supported, but you can try asking in #bukkit
#5844 [21:13] <Extreme> Karn: you should probably migrate to spigot if possible
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#5859 [21:22] <jeweldoodle> I just purchased minecraft on the 24th, but I could not get it to launch on my vista sp2 laptop - see error message: # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x2976fdc0, pid=4744, tid=3232 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x8
#5860 [21:23] <scott_> need help please!!! minecraft launcher never fully completes loading. What does load is a partially distorted window. Any ideas?
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#5862 [21:24] <Mel> I updated the graphics driver however it continues to tell me to update the driver. Here is the link to my dx driver: https://gist.github.com/anonymous/e1c97af50f8c0f922fa3
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#5864 [21:25] <Mel> I mean dxdiag report not driver.
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#5868 [21:27] <Mel> Please help.
#5869 [21:27] <Mark442> I need help connecting a windows 7 64-bit version to minecraft. I keep receiving fatal error log messages
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#5871 [21:28] <FireEadgle244> in need help resetinf my minecraft
#5872 [21:28] <FireEadgle244> i
#5873 [21:28] <FireEadgle244> hello
#5874 [21:28] <FireEadgle244> some one
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#5876 [21:29] <FireEadgle244> hello help pls
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#5879 [21:29] <FireEadgle244> hello help ls
#5880 [21:29] <FireEadgle244> pls
#5881 [21:29] <Mark442> apparently minecraft doesn't like java 64 bit?
#5882 [21:29] <FireEadgle244> ya no kiding that is my problem
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#5884 [21:30] <Mark442> what issues are you having fire?
#5885 [21:30] <FireEadgle244> ineed help reseting my minecraft
#5886 [21:30] <JAHD1504> hi i need help with this error: when i start the minecraft launcher appears FATAL ERROR: minecraft bootstrap error
#5887 [21:30] <Mark442> oh i cant log in at all
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#5925 [21:31] <FireEadgle244> i cant loging to a server i was able be for i downloaded java 64 bit
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#5927 [21:31] <JAHD1504> please somebody help with the bootstrap error
#5928 [21:31] <JAHD1504> please somebody help with the bootstrap error
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#5931 [21:32] <Mark442> im having the same issue fire
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#5934 [21:32] <Mel> Hello, could someone please help me? I have repeatedly tried to update my drivers as that is what the error comes up saying i need to do. Here is my dxdiag report: https://gist.github.com/anonymous/e1c97af50f8c0f922fa3 Can anyone tell me what else I might need to do? Thanks.
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#5940 [21:33] <JAHD1504> PLEASE SOMEBODY HELP ME
#5941 [21:33] <JAHD1504> BOOTSTRAP EROR
#5942 [21:34] <JAHD1504> I NEED HELP
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#5945 [21:34] <JAHD1504> SOMEBODYYY
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#5957 [21:36] <dave19> hello
#5958 [21:36] <Mel> Please help, driver update complete yet still saying to update. Here is my dxdiag report: https://gist.github.com/anonymous/e1c97af50f8c0f922fa3
#5959 [21:36] <Lantern> Hey, I have a friend who can't connect to our server on a certain computer. She's able to on a different computer (on the same Internet and same account) just not this one. Help?
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#5965 [21:37] <TheDude> Im trying to run Minecraft 1.8.1 on WIndows 7 32 bit, with Java version 7 update 71 . I keep getting a fatal error "A fatal error has been detected by the Java Runtime Environment. Anyone know how to fix this?
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#5968 [21:38] <Mark442> i'm having the same issue dude
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#5970 [21:38] <ricoz> TheDude, try to update to the latest version of java (8)
#5971 [21:38] <ricoz> that might solve it :P
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#5973 [21:38] <Mark442> Mine is the latest version
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#5975 [21:38] <raul> https://gist.github.com/anonymous/eaf4f7ad29f3a203bddc
#5976 [21:38] <Mark442> still getting fatal errors
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#5980 [21:39] <raul> quando eu vou entrar no mine da problema
#5981 [21:39] <SynchunkBot> raul: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como http://translate.google.com/
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#5987 [21:39] <Lantern> [20:36] <Lantern> Hey, I have a friend who can't connect to our server on a certain computer. She's able to on a different computer (on the same Internet and same account) just not this one. Help?
#5988 [21:40] <Mel> Please help, driver update completed yet still saying to update. Here is my dxdiag report: https://gist.github.com/anonymous/e1c97af50f8c0f922fa3
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#5991 [21:40] <ricoz> Lantern, what error message does it give?
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#5993 [21:40] <Branosity> Hi - I am sure i havev the latest driver installed but still cant open Minecraft (dxdia Report -> https://gist.github.com/anonymous/c358a22f4b8c934c0ad8) and Minecraft -? OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
#5994 [21:41] <raul> quando eu entro da um poblema com o nome '' pixel format not accelerated'' me ajudem pf
#5995 [21:41] <TheDude> ricoz, I tried updating and Im running the latest Java for mys system.
#5996 [21:41] <ricoz> alright, is it still giving the same error?
#5997 [21:41] <Lantern> It's something like Java connection refused, I'm getting the exact message shortly
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#6000 [21:42] <TheDude> ricoz, yes, Its as if Java does not recognize or trust the platform for Minecraft.
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#6002 [21:42] <Lantern> It says this Ricoz java.net.connectexeption: connect refused
#6003 [21:42] <Mel> Please help, driver update completed yet still saying to update. Here is my dxdiag report: https://gist.github.com/anonymous/e1c97af50f8c0f922fa3
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#6007 [21:43] <ricoz> Lantern, make sure its up to date, TheDude mind sending me the error?
#6008 [21:43] <ricoz> ??> TheDude paste
#6009 [21:43] <dave19> hi i have openGL error
#6010 [21:43] <VoxelHead> TheDude: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#6011 [21:43] <lut55> my drivers seem to be outdated. I went to download Intel Driver Update Utilily but it showed error 0x80070642 - user cancelled installation https://gist.github.com/anonymous/bdcb017b9d94d5a53784
#6012 [21:43] <Lantern> Ricoz, everything is up to date
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#6017 [21:45] <TheDude> http://paste.ubuntu.com/9621101/
#6018 [21:45] <dave19> hi i have openGL error any help :)
#6019 [21:45] <Mel> Please help, driver update completed yet still saying to update. Here is my dxdiag report: https://gist.github.com/anonymous/e1c97af50f8c0f922fa3
#6020 [21:45] <Branosity> Hi - I am sure i havev the latest driver installed but still cant open Minecraft (dxdia Report -> https://gist.github.com/anonymous/c358a22f4b8c934c0ad8) and Minecraft -? OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
#6021 [21:46] <ricoz> Lantern, this topic might help you, http://www.planetminecraft.com/forums/java-net-connectexception-connection-refused-please-help-t411804.html
#6022 [21:47] <TheDude> VoxelHead, ricoz, I posted the link,
#6023 [21:47] <ricoz> TheDude, could you send me the file at: :\Users\Aaron\AppData\Roaming\.minecraft\hs_err_pid4296.log? There might be more information in there
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#6025 [21:48] <Mel> Hello, would someone please help me. I have the latest driver update yet it continues to tell me it needs updating. Here is my dxdiag report: https://gist.github.com/anonymous/e1c97af50f8c0f922fa3
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#6028 [21:49] <ricoz> Mel, i am looking right now.
#6029 [21:49] <Mel> thank you ricoz :)
#6030 [21:49] <ricoz> sorry for the delay :P
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#6032 [21:50] <deusteve> Hi, I started to set up a mojang account a few weeks ago in anticipation of my gift of minecraft. I‘m trying to redeem my code, but can't get past validate email, because the link i was emailed is no longer active, and Minecraft.net won't send a new email validation link. what do i do?
#6033 [21:50] * Spektrem_Shiner [Spektrem_Shiner@notlogged] has joined #minecrafthelp
#6034 [21:50] <ricoz> Mel, this link might solve your problem, if not please tell me. https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=18402
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#6036 [21:51] <Spektrem_Shiner> https://gist.github.com/anonymous/1eab53d58e7cb2d01ab1
#6037 [21:51] <lut55> http://paste.ubuntu.com/9621126/
#6038 [21:51] <ricoz> ??> Spektrem_Shiner ask
#6039 [21:51] <VoxelHead> Spektrem_Shiner: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#6040 [21:51] <VoxelHead> Spektrem_Shiner: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#6041 [21:51] <aghhhhhhh> so it says my acount is regestered but i cant log in and it wont let me buy the game
#6042 [21:51] <Spektrem_Shiner> this is me problem with minecraft
#6043 [21:51] <Spektrem_Shiner> https://gist.github.com/anonymous/1eab53d58e7cb2d01ab1
#6044 [21:51] <ricoz> deusteve, have you tried to contact minecraft?
#6045 [21:52] <Spektrem_Shiner> the game isnt started
#6046 [21:52] <aghhhhhhh> how
#6047 [21:52] <Spektrem_Shiner> check the link
#6048 [21:52] <Spektrem_Shiner> please
#6049 [21:52] <deusteve> the contact link lead me here. is there a number I can call?
#6050 [21:52] <ricoz> No, but there is an email
#6051 [21:52] <GreyVulpine> There is no number for Mojang support
#6052 [21:52] <ricoz> ??< index
#6053 [21:52] <GreyVulpine> If you have an account issue, please email Mojang at:
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#6055 [21:52] <GreyVulpine> ?? mojang/eamil
#6056 [21:52] <dave19> hi i have openGL error
#6057 [21:52] <TheDude> ricoz, http://paste.ubuntu.com/9621145/
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#6059 [21:53] <GreyVulpine> If you have a technical issue, please elaborate further
#6060 [21:53] <GreyVulpine> dave19 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#6061 [21:53] <ricoz> ??> deusteve mojang/email
#6062 [21:53] <VoxelHead> deusteve: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#6063 [21:53] <VoxelHead> deusteve: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#6064 [21:53] <dave19> ok ty
#6065 [21:53] <Spektrem_Shiner> ok
#6066 [21:53] <Spektrem_Shiner> thank you
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#6072 [21:54] <deusteve> Ok, thanks, I will email them
#6073 [21:54] <Branosity> Hi - I am sure i have the latest driver installed but still cant open Minecraft (dxdia Report -> https://gist.github.com/anonymous/c358a22f4b8c934c0ad8) and Minecraft -? OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
#6074 [21:54] <ricoz> TheDude, i do not know the answer to your problem, please ask another volunteer to help you solve your issue, sorry for the inconvenience.
#6075 [21:54] <megapix3> can someone help lmao i literally forgot my email not my minecraft account so i can't log in
#6076 [21:55] <Nathan2055> I just started up my LAN world and my brother joined. All his stuff is gone, he's back at spawn, and has a girl skin. What the hack happened?
#6077 [21:55] <megapix3> forgot my email to my minecraft account**
#6078 [21:55] <GreyVulpine> megapix3 - Please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login
#6079 [21:55] <TheDude> ricoz, thanks for trying!
#6080 [21:55] <GreyVulpine> Nathan2055 - Character inventory is tied to the world, not the account.
#6081 [21:55] <Nathan2055> Only thing I can think of is that I ran System Restore last night, but I pulled it back to a state only a few hours prior, I hadn't played Minecraft anytime during that time.
#6082 [21:56] <Nathan2055> Alright, so where is his stuff?
#6083 [21:56] <TheDude> VoxelHead, any ideas? http://paste.ubuntu.com/9621145/
#6084 [21:56] <Nathan2055> Hmm.
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#6087 [21:56] <Nathan2055> He seems to be getting an invalid session error when joining another server.
#6088 [21:56] <Spektrem_Shiner> i have the same problem of branosity
#6089 [21:56] <GreyVulpine> Nathan2055 - Did you create this world in a later version, and migrate it to an earlier version?
#6090 [21:56] <Nathan2055> I'm gonna have him reboot.
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#6093 [21:56] <ricoz> Brb.
#6094 [21:56] <Nathan2055> No, it's been 1.8.1 the whole time.
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#6098 [21:57] <GreyVulpine> Account inventory can be lost if the world was intially created in 1.8.x and migrated back to 1.7.x
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#6100 [21:57] <GreyVulpine> Account inventory can also be lost if the player profile data in the world was corrupted or moved elsewhere
#6101 [21:57] <GreyVulpine> Each player has a unique profile tied to that world, found in the world's /players folder
#6102 [21:58] <Nathan2055> It's possible that his session is screwed up, since he can't join any public 1.8 severs.
#6103 [21:58] <Nathan2055> I'm having him reboot to see if that fixes it.
#6104 [21:58] * GreyVulpine nods
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#6108 [21:59] <dzakwan> minecraft
#6109 [21:59] <dzakwan> minecraft
#6110 [21:59] * ricoz|Afk is now known as ricoz
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#6112 [22:00] <Nathan2055> What the Notch...
#6113 [22:00] <ricoz> lol
#6114 [22:00] <ricoz> what the microsoft. xD
#6115 [22:01] <Nathan2055> He joined the world and suddenly began flickering between two points. His inventory glitched and he was still Alex.
#6116 [22:01] <Nathan2055> He left and rejoined and his inventory and skin came back.
#6117 [22:01] <Mel> ricoz I downloaded it, it was a zip file that saved on my desktop so not sure if it really downloaded anything. I tried to pull up the game again and it still says to update driver
#6118 [22:01] <TheDude> Im trying to run Minecraft 1.8.1 on WIndows 7 32 bit, with Java version 7 update 71 . I keep getting a fatal error "A fatal error has been detected by the Java Runtime Environment. Here's the report. Anyone know how to fix this? http://paste.ubuntu.com/9621145/
#6119 [22:01] <Nathan2055> Chalking it up to some weird internet glitch and the game failing at fixing it.
#6120 [22:01] <Nathan2055> Thanks!
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#6123 [22:03] <ricoz> Back.
#6124 [22:04] <anthony_> when i am tryimg to buy minecraft it says to log onto my mogang account witch i do then it brings me to a different page and doesnt work
#6125 [22:04] <Mel> ricoz I tried to downloaded it, it was a zip file that I saved on my desktop so not sure if it really downloaded anything. I tried to pull up the game again and it still says to update driver
#6126 [22:05] * megapix3 [megapix3@notlogged] has quit. (Quit: Web client closed)
#6127 [22:05] <GreyVulpine> anthony_ - If you're using Internet explorer, don't. Use a different browser. IE's been known to do this
#6128 [22:05] <ricoz> Mel, give me a second :P
#6129 [22:05] <GreyVulpine> Mel - You also need to unzip and install it
#6130 [22:05] * vwoman193 [vwoman193@notlogged] has joined #minecrafthelp
#6131 [22:05] <GreyVulpine> Simply downloading a file does not update the driver
#6132 [22:06] <anthony_> so whAt should i use
#6133 [22:06] <GreyVulpine> Download and use a different browser, anthony_.
#6134 [22:06] <anthony_> bing?
#6135 [22:06] <GreyVulpine> Chrome? Firefox? Opera?
#6136 [22:06] <Mel> Super silly question but how do I download a zip file to update the driver?
#6137 [22:06] <anthony_> okay thanks
#6138 [22:06] <vwoman193> What do you find are the best settings for playing minecraft?
#6139 [22:06] <GreyVulpine> I have no idea where in the process you are, Mel. Mind if I ask you to start from the beginning?
#6140 [22:07] <GreyVulpine> vwoman193 - All depends on the computer.
#6141 [22:07] <vwoman193> That fair enough
#6142 [22:07] <vwoman193> thats*
#6143 [22:07] <GreyVulpine> vwoman193 - Either start from the best settings, and work your way down if you experience any latency issues. If you hit bottom, and still experience issues, then there's nothing else you can do on that computer.
#6144 [22:08] <GreyVulpine> Or you can work your way up...
#6145 [22:08] <Mel> I have updated my driver as requested on the error screen, continues to ask me to update it. ricoz suggested downloading the intel excelorator driver. I saved it to the desktop but don't know how to download it from the zip drive.
#6146 [22:08] <GreyVulpine> Mel - Can you give me your dxdiag?
#6147 [22:09] <vwoman193> okay, thank you. My computer tends to be able to handle a lot before issues start up.
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#6149 [22:09] <Mel> my dxdiag report: https://gist.github.com/anonymous/e1c97af50f8c0f922fa3
#6150 [22:09] <GreyVulpine> Thank you, one moment
#6151 [22:10] <Mel> Thank you ricoz and GreyVulpine for looking into my problem :)
#6152 [22:10] <vwoman193> Thanks for the thoughts, have a good night.
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#6154 [22:10] <GreyVulpine> Let's see. Inspiron 560, running windows 7, 64 bit with a Intel(R) G45/G43 Express video chipset.
#6155 [22:11] <Mel> sounds right. not sure about the chipset. Not as computer savy as I should be.
#6156 [22:11] <GreyVulpine> Mel - Download Win7Vista_64_151719.exe from: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22167 -- After you finish downloading it, double click on it to run the installer. When the installer is finished, you'll need to reboot your computer. Do so. Then tr yminecraft
#6157 [22:11] <GreyVulpine> Mel - I'm just simply reading it from the dxdiag
#6158 [22:16] <Mel> Thank you!!!
#6159 [22:16] <Mel> If i don't come back it worked and am eternally greatful
#6160 [22:16] <Mel> If i don't come back it worked and am eternally greatful
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#6164 [22:21] <Tidaka> Hello
#6165 [22:22] * ChistelolXD [ChistelolXD@notlogged] has joined #minecrafthelp
#6166 [22:22] <Tidaka> Hello
#6167 [22:23] * ChistelolXD [ChistelolXD@notlogged] has quit. (Client Quit)
#6168 [22:23] <GreyVulpine> Hello.
#6169 [22:25] <Tidaka> I've gotten a prepaid card but an old style minecraft account so I can't log in with a mojang account to redeem it
#6170 [22:25] <Tidaka> As it just an old style minecraft account.
#6171 [22:25] <Tidaka> Can I link it to my mojang account so I can Keep my username?
#6172 [22:25] * dylanshalom [dylanshalom@notlogged] has joined #minecrafthelp
#6173 [22:25] <GreyVulpine> Yes
#6174 [22:25] <GreyVulpine> Tidaka - http://minecraftirc.net/thread-32.html
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#6177 [22:28] <sara> can some one help me plzzz
#6178 [22:28] <Tidaka> Thats an old thread, I can't find that page that it shows.
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#6180 [22:29] <GreyVulpine> Tidaka - Have you made a Mojang account yet?
#6181 [22:29] <Tidaka> Yes
#6182 [22:29] <GreyVulpine> Tidaka - Logged in, went to https://account.mojang.com/me ?
#6183 [22:30] <Tidaka> Error! You can only migrate your Minecraft account if you have bought Minecraft. Buy Minecraft first.
#6184 [22:30] <Tidaka> I have the code to redeam for the full version.
#6185 [22:31] <GreyVulpine> Right, you're not migrating an existing premium minecraft.net account
#6186 [22:31] <GreyVulpine> Instead, look down towards the bottom for a Redeem Gift Code or Prepaid Card button
#6187 [22:31] <Tidaka> No I have an old non prem account a code for prem, and a new account
#6188 [22:31] <GreyVulpine> I understand that
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#6190 [22:32] * DarkHeart64 [DarkHeart64@notlogged] has joined #minecrafthelp
#6191 [22:33] <DarkHeart64> I NEED HELP
#6192 [22:33] <GreyVulpine> With?
#6193 [22:33] <Tidaka> It will not let me take my username, as the old accout has it.
#6194 [22:34] <DarkHeart64> i cant open my minecraft
#6195 [22:34] <GreyVulpine> Tidaka - Right, as the walkthrough stated, scroll down, there's another button to "Use my existing Minecraft username"
#6196 [22:34] <GreyVulpine> DarkHeart64 - And what happens when you try?
#6197 [22:34] <DarkHeart64> it crash
#6198 [22:34] <GreyVulpine> DarkHeart64 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#6199 [22:34] <Faith> Hallo
#6200 [22:34] <GreyVulpine> Hello.
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#6202 [22:35] <DarkHeart64> okay i paste it
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#6204 [22:36] <GreyVulpine> DarkHeart64 - Give us the URL after you submit it
#6205 [22:36] <DarkHeart64> ok
#6206 [22:36] * bleseric [bleseric@notlogged] has joined #minecrafthelp
#6207 [22:36] <bleseric> account is locked
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#6209 [22:37] <GreyVulpine> Email Mojang Support at: https://help.mojang.com/customer/portal/emails/new
#6210 [22:37] <amber> The minecraft prepaid card PIN that I bought my son is not working when I attempt to redeem it.
#6211 [22:37] <Tidaka> Im all good now, Thanks for the help.
#6212 [22:37] <GreyVulpine> Glad to hear it
#6213 [22:37] <DarkHeart64> sorry but where do i find the URL/
#6214 [22:38] <bleseric> My account is locked out... How can I fix that?
#6215 [22:38] <GreyVulpine> DarkHeart64 - Press F6 to highlight the address bar containing the URL in your browser
#6216 [22:38] <GreyVulpine> bleseric - Email Mojang Support at: https://help.mojang.com/customer/portal/emails/new
#6217 [22:38] <DarkHeart64> ok?
#6218 [22:38] <GreyVulpine> DarkHeart64 - Then copy and paste it here
#6219 [22:38] <Tidaka> Merry x-mass, and may your lord, lords, or lack there of bess your soul.
#6220 [22:38] <bleseric> ok I will email them. Thanks.
#6221 [22:38] * Tidaka [Tidaka@notlogged] has quit. (Quit: Web client closed)
#6222 [22:38] <ricoz> back~
#6223 [22:39] <amber> Does anyone know what to do if the prepaid PIN I purchased is giving me an error when I attempt to redeem it?
#6224 [22:39] <GreyVulpine> And with that... I'm off. Happy holidays.
#6225 [22:39] <ricoz> GreyVulpine, happy holidays
#6226 [22:39] <ricoz> amber, what kind of error?
#6227 [22:41] <DarkHeart64> the URL is http://shigmeahyea.us.to/
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#6231 [22:43] <amber> I believe my issue is resolved, my apologies.
#6232 [22:43] * amber [amber@notlogged] has quit. (Quit: Web client closed)
#6233 [22:43] <ricoz> DarkHeart64, what was your issue?
#6234 [22:44] <DarkHeart64> crash
#6235 [22:45] <ricoz> did the launcher open?
#6236 [22:45] <DarkHeart64> yes it did but when i click play it louds but then it crash
#6237 [22:46] <ricoz> DarkHeart64, do you have any mods installed? or a Recoursepack?
#6238 [22:46] * Fat_pig [Fat_pig@notlogged] has joined #minecrafthelp
#6239 [22:46] <DarkHeart64> nope
#6240 [22:46] <ricoz> Mind sending me the error log?
#6241 [22:46] <DarkHeart64> itok
#6242 [22:46] <ricoz> ??> DarkHeart64 paste
#6243 [22:46] <VoxelHead> DarkHeart64: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#6244 [22:46] <DarkHeart64> ok
#6245 [22:48] <DarkHeart64> ------------------ System Information ------------------ Time of this report: 12/26/2014, 00:56:15 Machine name: PERSONAL-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504) Language: English (Regional Setting: English) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 03/11/09 16:46:33 Ver: 08.00.14
#6246 [22:49] <Fat_pig> Howdy,just wondering if anyone knows how to contact minecraft support without a transaction ID. Need their assistance with migrating a mojang account but I can't contact them without a transaction ID.
#6247 [22:49] <ricoz> DarkHeart64, please paste it at http://paste.ubuntu.com, and send me the link
#6248 [22:49] <DarkHeart64> ok i paste it
#6249 [22:49] <DarkHeart64> here is the link
#6250 [22:49] <DarkHeart64> http://shigmeahyea.us.to/
#6251 [22:50] <ricoz> I dont think thats the correct link
#6252 [22:50] <ricoz> you might want to check again
#6253 [22:51] <DarkHeart64> ok
#6254 [22:51] <ricoz> the url should be something like http://paste.ubuntu.com/<randomnumbers>
#6255 [22:52] <DarkHeart64> ok its
#6256 [22:52] <DarkHeart64> http://paste.ubuntu.com/9621330/
#6257 [22:52] <ricoz> thank you, i will look at it
#6258 [22:52] <DarkHeart64> ok
#6259 [22:52] <Maxis> ??> DarkHeart64 win/dxdiag
#6260 [22:52] <VoxelHead> DarkHeart64: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#6261 [22:52] <ricoz> aye maxis
#6262 [22:53] <Maxis> heyo
#6263 [22:53] <DarkHeart64> dxdiag
#6264 [22:53] <DarkHeart64> and i did follow the instructions
#6265 [22:54] <Maxis> DarkHeart64, alright, paste the link to the GIST of your DxDiag into this chat'
#6266 [22:54] <ricoz> Maxis, had a good christmas?
#6267 [22:54] <DarkHeart64> ok
#6268 [22:54] <Maxis> ricoz, pretty good, you?
#6269 [22:55] <ricoz> Quite good, best thing of it is the food.
#6270 [22:55] <Maxis> haha yes
#6271 [22:55] * aselph [aselph@notlogged] has joined #minecrafthelp
#6272 [22:55] <DarkHeart64> http://paste.ubuntu.com/9621335/
#6273 [22:55] * driftingmellow [driftingmellow@notlogged] has joined #minecrafthelp
#6274 [22:56] * driftingmellow [driftingmellow@notlogged] has quit. (Client Quit)
#6275 [22:56] <Maxis> DarkHeart64, one moment
#6276 [22:56] <DarkHeart64> ok
#6277 [22:56] <aselph> I am trying to buy mine craft and when i enter the information in, it says it can't complete the transaction. I've called my bank and i have enough money so i was wondering what is it?
#6278 [22:57] <Maxis> DarkHeart64, download and install the driver at http://www.nvidia.com/download/driverResults.aspx/77223/en-us
#6279 [22:57] <DarkHeart64> ok
#6280 [22:57] * KillerKozmo [KillerKozmo@notlogged] has joined #minecrafthelp
#6281 [22:58] * medlg [medlg@notlogged] has joined #minecrafthelp
#6282 [22:58] <KillerKozmo> Hello, My cousin is having an issue, he just bought a Mojang account and he got an email, but the email had no link to verify the account is there anything you guys know or you can help me with?
#6283 [22:58] <aselph> I just want to play the game. can anyone help?
#6284 [22:58] <Maxis> aselph, try using a different browser to complete the transaction
#6285 [22:58] <DarkHeart64> Maxis
#6286 [22:58] <Maxis> DarkHeart64, yes?
#6287 [22:59] <ricoz> KillerKozmo, if you have a transaction ID try to email to mojang
#6288 [22:59] <aselph> okay ill try that one moment
#6289 [22:59] <DarkHeart64> i downloud it and its taking forever
#6290 [22:59] <ricoz> ??> KillerKozmo mojang/email
#6291 [22:59] <VoxelHead> KillerKozmo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#6292 [22:59] <VoxelHead> KillerKozmo: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#6293 [22:59] * Sam_Nicole137 [Sam_Nicole137@notlogged] has joined #minecrafthelp
#6294 [22:59] <medlg> my issue said that minecraft crashed but i follow all the steps and no have changes :(
#6295 [22:59] <Maxis> DarkHeart64, unfortunately that means you are going to have to wait
#6296 [22:59] <DarkHeart64> its 161 MB
#6297 [22:59] * daanboy123456 [daanboy123456@notlogged] has joined #minecrafthelp
#6298 [23:00] <Maxis> DarkHeart64, yep
#6299 [23:00] <DarkHeart64> ..........
#6300 [23:00] <daanboy123456> ??
#6301 [23:00] <Maxis> KillerKozmo, if you'd like, you can try re-sending the verification E-Mail at https://account.mojang.com/me/resendVerifyEmail
#6302 [23:01] <Maxis> medlg, what is your issue exactly?
#6303 [23:01] <Maxis> daanboy123456, do you require assistance?
#6304 [23:01] * parents123 [parents123@notlogged] has joined #minecrafthelp
#6305 [23:01] <Sam_Nicole137> i have gotten the samsung chromebook for christmas and one of my family members bought me a minecraft membership and I CAN'T DOWNLOAD MINECRAFT!
#6306 [23:01] <Lord_Ralex> Sam_Nicole137, chromebooks cannot run Minecraft
#6307 [23:02] <Maxis> (unless you want to use the Ubuntu workaround)
#6308 [23:02] * daanboy123456 [daanboy123456@notlogged] has quit. (Client Quit)
#6309 [23:02] <Lord_Ralex> Maxis, even then, they won't run it well, if at all
#6310 [23:02] <parents123> We bought our son Minecraft for Xbox 360 and it will not save the game. Seeing a lot of posts about this issue online. Santa got it for him and very dissapointing that he can't save his world.
#6311 [23:02] <Maxis> True, Chromebooks are essentially useless at running anything not made for them
#6312 [23:02] <medlg> dont know its like just said "sorry your game crashed" and later i need to do a lot of things, i followed the steps but dont see anything <maxis>
#6313 [23:03] <Maxis> medlg, one moment
#6314 [23:03] <Lord_Ralex> parents123, what happens when you quit the game?
#6315 [23:03] <Maxis> medlg, what steps did you follow?
#6316 [23:04] <parents123> It askes if we are sure we want to end game as all data will be lost.
#6317 [23:04] <parents123> My husband went to options and save was there but we were not able to select it.
#6318 [23:04] <Sam_Nicole137> Well they can but you have to do a whole lot of steps and i am not at all ready to do this. i would probably break the chromebook
#6319 [23:05] * homerskillet [homerskillet@notlogged] has joined #minecrafthelp
#6320 [23:05] <Maxis> Sam_Nicole137, simply put, no, the chromebook will not run Minecraft
#6321 [23:05] <Lord_Ralex> It should be saving when you quit out, but where are you saving it to?
#6322 [23:05] <Sam_Nicole137> Parents123, do you have the demo or full version
#6323 [23:05] <medlg> wait http://hopper.minecraft.net/help/pixel-format-not-accelerated/ <maxis>
#6324 [23:06] <Sam_Nicole137> thank you Maxis. :(
#6325 [23:06] <Maxis> medlg, ah, do you have a link to your DxDiag?
#6326 [23:06] <parents123> We have the full verstion game from Wal-mart. I would assume it would save it within the game system's hard drive?
#6327 [23:06] <aselph> i tried it on firefox and opera and still the same message. will not process the transaction
#6328 [23:06] <medlg> yes, in home
#6329 [23:06] <Maxis> aselph, then you will likely need to contact Mojang support
#6330 [23:06] <homerskillet> hey i tried to add a mod on my win 8 laptop but i couldn't get it to work so i ninstalled minecaft and did a fresh install but i don't have the default resource pack dose anyone know I can fix this?
#6331 [23:06] <Maxis> ??> aselph mojang/email
#6332 [23:06] <VoxelHead> aselph: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#6333 [23:06] <VoxelHead> aselph: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#6334 [23:06] * bl0m2 [bl0m2@notlogged] has joined #minecrafthelp
#6335 [23:07] <Lord_Ralex> parents123, do you see a "Select/Change storage device" button somewhere? It probably should have appeared when you created the world
#6336 [23:07] * bleseric [bleseric@notlogged] has quit. (Quit: Web client closed)
#6337 [23:07] <aselph> okay thank you guys
#6338 [23:07] <aselph> okay thank you guys
#6339 [23:07] * DarkHeart64 [DarkHeart64@notlogged] has left #minecrafthelp
#6340 [23:07] <Sam_Nicole137> Parents123, is it updated?
#6341 [23:07] <Maxis> medlg, then copy and paste that link to the DxDiag report into this chat
#6342 [23:08] * bl0m1 [bl0m1@notlogged] has quit. (Ping timeout: 189 seconds)
#6343 [23:08] <Maxis> homerskillet, what do you mean you don't have the default resource pack?
#6344 [23:08] <ricoz> homerskillet, mind explaining how you dont have a default resource pack? where did you look?
#6345 [23:09] <homerskillet> it not in the resource folder
#6346 [23:09] <ricoz> homerskillet, its not supposed to be
#6347 [23:09] <ricoz> as i remember they are in the Version jar
#6348 [23:09] <homerskillet> and minecraft says it not there but i can play just no sound
#6349 [23:09] <parents123> My husband is going to see if there is a change storage button. We did do the update. When you say switch storage are you refering to the hard drive rather then the cloud?
#6350 [23:10] <parents123> We are not online with the system.
#6351 [23:10] <Lord_Ralex> parents123, it would really be that screen, but you are selecting the hard drive, correct?
#6352 [23:10] <medlg> but if i have that in the computer like a field how can i copy that here <maxis>
#6353 [23:11] <parents123> yes selecting the hard drive. apparently this is a problem as we googled it. my husband is just testing it once more.
#6354 [23:12] <homerskillet> just opened it from inside the game and it opened the resource filder that is in the .minecraft folder
#6355 [23:12] * medlg [medlg@notlogged] has quit. (Quit: Web client closed)
#6356 [23:13] <homerskillet> minecraft says pack.mcmeta is missing
#6357 [23:13] * lee_ [lee_@notlogged] has joined #minecrafthelp
#6358 [23:14] <lee_> help
#6359 [23:14] * Sam_Nicole137 [Sam_Nicole137@notlogged] has quit. (Quit: Web client closed)
#6360 [23:14] * aselph [aselph@notlogged] has quit. (Quit: Web client closed)
#6361 [23:14] <ricoz> ??> lee_ ask
#6362 [23:14] <VoxelHead> lee_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#6363 [23:14] <VoxelHead> lee_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#6364 [23:14] <lee_> mojang wont send a verification email so i can purchase minecraft
#6365 [23:15] <ricoz> ??< index
#6366 [23:16] <lee_> index?
#6367 [23:16] <ricoz> ??> lee_ account/resend-email
#6368 [23:16] <VoxelHead> lee_: Click here to have Mojang resend the verification email: https://account.mojang.com/me/resendVerifyEmail
#6369 [23:17] <parents123> It's working now. Thanks all!
#6370 [23:18] <KillerKozmo> Thanks @ricoz
#6371 [23:18] <KillerKozmo> That really helped!!! I am emailing mojang for my cousin
#6372 [23:18] * KillerKozmo [KillerKozmo@notlogged] has quit. (Quit: Web client closed)
#6373 [23:22] <homerskillet> is there a way to get pack.meta back?
#6374 [23:22] <Maxis> ??> homerskillet win/reinst
#6375 [23:22] <VoxelHead> homerskillet: You may need to reinstall the locally installed files that Minecraft puts into place.
#6376 [23:22] <VoxelHead> homerskillet: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#6377 [23:23] <homerskillet> minecraft 1.8.1 win 8
#6378 [23:23] <homerskillet> ok i will try it
#6379 [23:24] * ashleyb1519 [ashleyb1519@notlogged] has joined #minecrafthelp
#6380 [23:24] * ashleyb1519 [ashleyb1519@notlogged] has joined #minecrafthelp
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#6382 [23:28] <homerskillet> that didn't work..i have it on another pc can i copy paste and fix it that way?
#6383 [23:29] <Maxis> homerskillet, again, how do you know you don't have the default resourcepack? Does your "Resource Packs" page not list Default as selected automatically?
#6384 [23:30] * davve1313 [davve1313@notlogged] has joined #minecrafthelp
#6385 [23:30] <homerskillet> it says that it is selected
#6386 [23:30] <davve1313> hi
#6387 [23:30] <homerskillet> but also says that it is missing
#6388 [23:30] <Maxis> homerskillet, where does it say that it is missing?
#6389 [23:30] <Maxis> Hi davve1313
#6390 [23:31] <davve1313> how do i recover a account when i dont know pass and the email is outdated
#6391 [23:31] <homerskillet> right under the word default
#6392 [23:31] <davve1313> i only know username
#6393 [23:31] <Maxis> davve1313, is there any chance that you can access the E-Mail associated with it?
#6394 [23:31] <davve1313> and the email name¨but the email is unrachable
#6395 [23:31] <davve1313> unreachable
#6396 [23:32] <Maxis> davve1313, then you are going to have to contact Mojang support with your Transaction ID
#6397 [23:32] <Maxis> ??> davve1313 account/send-email
#6398 [23:32] <VoxelHead> davve1313: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#6399 [23:32] <davve1313> i cant get the id i dont know how to
#6400 [23:32] * pedro [pedro@notlogged] has joined #minecrafthelp
#6401 [23:32] <Maxis> davve1313, how did you pay for Minecraft?
#6402 [23:32] <davve1313> my dad did it with his card
#6403 [23:32] <davve1313> for 4 years ago
#6404 [23:33] <davve1313> and now i want to play minecraft again
#6405 [23:33] <Maxis> ??> davve1313 account/transaction-id/skrill
#6406 [23:33] <VoxelHead> davve1313: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#6407 [23:33] <VoxelHead> davve1313: If you need to recover your transaction ID from this service, you will need to contact Skrill: https://help.skrill.com/pkb_sc_ContactUs
#6408 [23:34] * davve1313 [davve1313@notlogged] has quit. (Client Quit)
#6409 [23:35] <lee_> ricoz still no luck in logging in. made sure my email was verified and resent emails from mojang to verify the email. Still wont send me a verification email
#6410 [23:35] <Maxis> homerskillet, what version of Minecraft are you playing?
#6411 [23:35] * Karn [Karn@notlogged] has joined #minecrafthelp
#6412 [23:35] <ricoz> ??> lee_ mojang/email
#6413 [23:35] <VoxelHead> lee_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#6414 [23:35] <VoxelHead> lee_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#6415 [23:36] <Karn> Voxel the robot
#6416 [23:36] <lee_> thx
#6417 [23:36] <Karn> Any helper on?
#6418 [23:36] <Maxis> Karn, perhaps
#6419 [23:36] <homerskillet> 1.8.1
#6420 [23:36] <Karn> Aw i wish someone was
#6421 [23:36] <Maxis> homerskillet, what launcher are you using? are you using any mods?
#6422 [23:37] <Karn> xD Maxis do u help Bungeecord or server?
#6423 [23:37] <Maxis> ??
#6424 [23:37] <homerskillet> no i tried to install a mod but couldn't figure it out
#6425 [23:37] <Karn> When i try joining my server it says something
#6426 [23:37] <Karn> and doesnt let anyone connect
#6427 [23:37] <homerskillet> and since than the laucher says it is 1.6.5
#6428 [23:37] <Maxis> Karn, assuming you're talking about a modded server, nope sorry
#6429 [23:37] <Karn> No
#6430 [23:37] <Karn> im not talking about a modded server
#6431 [23:37] <Karn> Spigot
#6432 [23:38] <Maxis> Karn, Spigot is a mod
#6433 [23:38] <ricoz> thats a modded server :P
#6434 [23:38] <Karn> is bukkit?
#6435 [23:38] <Maxis> yes
#6436 [23:38] <ricoz> Karn, go to spigots channel and they might be able to help you.
#6437 [23:38] <homerskillet> but i have tried to repair and do fresh install and get same prob
#6438 [23:38] <Karn> idk the # thing
#6439 [23:38] * jeymi [jeymi@notlogged] has joined #minecrafthelp
#6440 [23:39] <Karn> Is it like #SpigotHelp?
#6441 [23:39] <ricoz> Karn, you can find spigot at #spigot and bukkit at #bukkit
#6442 [23:39] <Karn> Thanks, Ricoz
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#6445 [23:40] * lee_ [lee_@notlogged] has quit. (Quit: Web client closed)
#6446 [23:42] <Maxis> homerskillet, alright, go back and do the reinstall (delete parts of .minecraft except saves) as before, and launch the launcher. However, before pressing the Play button, do this
#6447 [23:42] <Maxis> ??> homerskiller launcher/open
#6448 [23:42] <VoxelHead> homerskiller: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#6449 [23:43] <Maxis> err, homerskillet*
#6450 [23:43] <homerskillet> im here
#6451 [23:43] <Maxis> homerskillet, alright, follow the directions me and VoxelHead just gave you
#6452 [23:43] <homerskillet> k
#6453 [23:47] <homerskillet> ok i have saved profile now should i hit the play button?
#6454 [23:48] <Maxis> homerskillet, yes, and tell me once Minecraft loads
#6455 [23:49] <homerskillet> ok i'm at the title screen maxis
#6456 [23:50] <Maxis> homerskillet, now go to the launcher window that should still be open in the background, and do this
#6457 [23:50] <Maxis> ??> homerskillet launcher/log
#6458 [23:50] <VoxelHead> homerskillet: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#6459 [23:50] <VoxelHead> homerskillet: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#6460 [23:54] <homerskillet> http://paste.ubuntu.com/9621554/
#6461 [23:55] <homerskillet> thats a lot of code
#6462 [23:55] * rey [rey@notlogged] has quit. (Quit: Web client closed)
#6463 [23:55] <Maxis> homerskillet, one moment
#6464 [23:57] <Maxis> homerskillet, alright, try doing this
#6465 [23:57] <Maxis> ??> homerskillet tools/hjt
#6466 [23:57] <VoxelHead> homerskillet: Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#6467 [23:57] <VoxelHead> homerskillet: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#6468 [23:58] <homerskillet> ok