#MinecraftHelp > 2015-01-22
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#2 [00:07] <BlueRoon> no I still have forge, im trying to run pixelmon but this is the last problem ive encounteeed
#3 [00:07] <webrosc> we don't do mod support here, as you were told earlier
#4 [00:07] <BlueRoon> ik
#5 [00:08] <BlueRoon> I didnt see it as a mod problem, if it is please tell me
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#7 [00:08] <webrosc> well you have forge, and trying to run a mod, so a mod issue
#8 [00:08] <BlueRoon> ok then
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#12 [00:20] <JazTheGr8> So I just recently bought Minecraft Pocket Edition and have seen a thousand tutorials on how to mod it and add texture packs and things like that through iFunbox, and I downloaded it but all the tutorials refer to some "minecraft worlds" folder that my device doesn't show when plugged in.
#13 [00:20] <webrosc> JazTheGr8, we can't assist in a 3rd party program for altering mcpe
#14 [00:21] <JazTheGr8> oh.
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#16 [00:22] <helpmylan> help i cant get my roomante to see me on my lan network but i can see him
#17 [00:23] <helpmylan> and he can see other servers
#18 [00:23] <helpmylan> and so can i
#19 [00:23] <helpmylan> but when im hosting he cannot see me
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#22 [00:26] <Jamisson> Ola! Não consigo conectar na minha conta usando o laucher do jogo, Eu já alterei a senha conecto normal pelo site do minecraft e pela Mojang mais no jogo não consigo, alguem pode me ajudar?
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#28 [00:35] <KillerMan626> i bought a texture pack called sphax for 1.8 and now it just sais OUT OF MEMORY and keeps crashing and i can't do anything about it please help me
#29 [00:36] <webrosc> you bought sphax???
#30 [00:36] <webrosc> as in paid money for it?
#31 [00:37] <KillerMan626> no its free and all it doas is crash my minecraft
#32 [00:37] <webrosc> for a minute there i thought you said you bought it
#33 [00:37] <KillerMan626> for free
#34 [00:38] <webrosc> which sphax is it?
#35 [00:38] <KillerMan626> can someone help me you know
#36 [00:38] <KillerMan626> 1.8
#37 [00:38] <webrosc> 16x 32x 64x 128x?
#38 [00:38] <KillerMan626> 1 sec
#39 [00:38] <KillerMan626> it was 527-528
#40 [00:38] <KillerMan626> something like that
#41 [00:39] <webrosc> whats the filename of the zip for sphax?
#42 [00:39] <KillerMan626> Sphax 1.8 thats what it is
#43 [00:39] <KillerMan626> i mean Sphax.zip
#44 [00:40] <webrosc> sphax comes in about 5 versions
#45 [00:41] <KillerMan626> ya and i got the 1.8 version one
#46 [00:41] <webrosc> use a lower res one to the one you tried
#47 [00:41] <webrosc> Note: This pack is "vector based" and is available in all common resolutions from 16x16 to 512x512. However, the recommended resolution will still be 128x128.Use the resolution which fit the "performance" of your computer!
#48 [00:41] <webrosc> from the sphax forum page
#49 [00:42] <webrosc> the one you chose is too high res for your computer
#50 [00:42] <KillerMan626> no i can't get on minecraft and change my tecxture pack gerg washington
#51 [00:42] <Lord_Ralex> KillerMan626, please, continue to be insulting.
#52 [00:43] <KillerMan626> who's that please don't hert me mr.Admin
#53 [00:43] * Lord_Ralex kicked KillerMan626 from #minecrafthelp (Reason: illerMan626 :That is a hint to stop being a smart.)
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#69 [01:19] <Aciderpop_> http://paste.ubuntu.com/9815138/
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#80 [02:00] <Janosik07> I never played online on MC on PS3 and would like to join the game but there is not any listed what do i need to do Please
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#83 [02:04] <Janosik07> Hi I never played MC online on PS3 and would like to join the game but there is not any game listed what do I need to do Please
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#91 [02:43] <Blue184> http://paste.ubuntu.com/9815861/
#92 [02:44] <Blue184> can somebody open it tell me whats the problem in my driver
#93 [02:45] <Blue184> because i cant open my minecraft
#94 [02:53] <Blue184> .
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#108 [03:24] <Blue184> http://paste.ubuntu.com/9815861/
#109 [03:24] <Blue184> can somebody open it tell me whats the problem in my driver
#110 [03:25] <Blue184> because i cant open my minecraft
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#133 [05:01] <Hawe> Hi! Is it possible to rezize block in pc version as they are in our opinion little to big. If they where little smaller the view would be much better.
#134 [05:03] <Synchunk`> Hawe: well, not really. You can change your "FOV / Field of view" in your video settings, but that changes other things as well and might not be what you're looking for
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#136 [05:04] <Synchunk`> Hawe: I think the only two good options are either a higher screen resolution or a larger window
#137 [05:04] <crafty> hi
#138 [05:04] <Hawe> Ok! Thank you for your fast response!
#139 [05:05] <crafty> wat!
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#146 [05:39] <Jay_> Why do i keep getting network error on online mode?
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#178 [06:35] <paul__> Minecraft not starting. I have a dxdiag report here http://paste.ubuntu.com/9817924/ I believe all drivers are up to date. Is my system too old???
#179 [06:37] <Andrio> paul__, try this driver: http://www.nvidia.com/download/driverResults.aspx/77223/en-us
#180 [06:39] <paul__> Thanks. large file for my bandwith so will take 10 15 mins, ill get back to you...
#181 [06:40] <Andrio> mm~
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#187 [07:39] <Maeiteful> where i can advertise my videos and my channel?
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#190 [07:58] <Maeiteful> where i can advertise my videos and my channel?
#191 [07:58] <Maeiteful> where i can advertise my videos and my channel?
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#198 [08:07] <XoBlackWillowoX> I can not use the mods.
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#206 [08:19] <kauan> jscjbsfbgf
#207 [08:19] <kauan> fjhfhjfgfsjffshfkfhfgsgdffshffjsfkfkf
#208 [08:20] <kauan> quero joga minecraft thelp
#209 [08:20] <kauan> fgtmdfgkrdlkbkgbnjkgbnjkhng
#210 [08:20] <kauan> fvnfbjkgdkmnggh
#211 [08:20] <kauan> dgfjgfjkdnkgjndkghngkd
#212 [08:20] <kauan> gvnbgk
#213 [08:20] <kauan> gd
#214 [08:20] <kauan> g
#215 [08:20] <kauan> gd
#216 [08:20] <kauan> gdg
#217 [08:20] <kauan> yj
#218 [08:20] <kauan> yg
#219 [08:20] <kauan> jyg
#220 [08:20] <kauan> gyj
#221 [08:20] <kauan> yg
#222 [08:20] <kauan> jjgygjjygkkkkkk
#223 [08:20] <kauan> yjkkkkkghghkkkkkkkkkkkkkkkkkkkkkkkkk
#224 [08:20] <kauan> kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
#225 [08:22] <kauan> vai toma no cu
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#227 [08:22] <Mr_Selleguim> http://paste.ubuntu.com/9819093/
#228 [08:23] <Mr_Selleguim> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113
#229 [08:24] * LeFudgeCakez [LeFudgeCakez@notlogged] has joined #minecrafthelp
#230 [08:24] <LeFudgeCakez> Hello, I have a little problem with my minecraft
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#233 [08:27] <Andrio> Mr_Selleguim, try installing this driver: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=18223
#234 [08:28] <Andrio> LeFudgeCakez, what is it...?
#235 [08:29] <LeFudgeCakez> Can't login to minecraft. I'll quote it
#236 [08:29] <LeFudgeCakez> Sorry, but we couldn't connect to our servers.
#237 [08:29] <LeFudgeCakez> Please make sure that you are online and that Minecraft is not blocked
#238 [08:30] <LeFudgeCakez> (CertificateException: No subject alternative DNS name matching authserver.mojang.com found.)
#239 [08:30] <LeFudgeCakez> I've been looking for solutions for 3 days now. Most of them are a dud. Asked Mojang Support and redirected me here
#240 [08:30] <bluescreenuk> hope someone can help i'm looking at opening a gaming centre within the uk and also hosting partes for kids around 7 - 11 years old. i would like to be able to run a minecraft lan party for about 8 - 16 people that will be private to them how can i do this regarding the licence, can i just buy a minecraft account for each computer ? would that cover it ?
#241 [08:31] <Andrio> bluescreenuk, I believe it will.
#242 [08:32] <Andrio> LeFudgeCakez, do you know how to open a Command Prompt?
#243 [08:32] * RikSolo is now known as RikDentist
#244 [08:32] <LeFudgeCakez> Yes yes, I do
#245 [08:33] <Andrio> Do that, enter ping authserver.mojang.com and tell me the IP address it gives you in brackets..
#246 [08:33] <LeFudgeCakez> Will do
#247 [08:34] <LeFudgeCakez> It is 54.235.136.40
#248 [08:35] <Andrio> hm
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#250 [08:38] <LeFudgeCakez> When entering the ip, I see "{ "message": "Request forbidden by administrative rules", "__type": "CloudSearchException" }"
#251 [08:38] <LeFudgeCakez> In my browser, that is
#252 [08:38] <PoddopFTW> Hi, my texture pack is not loading bow texture properly (appears to be 32x32 bow), it shows 1 pixel layer, and when I toggle perspective, it shows 2 1 pixel thick textures
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#255 [08:39] <jojo_> hello
#256 [08:39] <jojo_> plz help me w/ minecraft cant login
#257 [08:39] <jojo_> plz help me w/ minecraft cant login
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#259 [08:40] <PoddopFTW> jojo
#260 [08:40] <jojo_> huh??
#261 [08:40] <PoddopFTW> Are you using correct credentials?
#262 [08:40] <Andrio> ??> LeFudgeCakez error/cant-connect/DNS
#263 [08:40] <VoxelHead> LeFudgeCakez: If you can't log into Minecraft, your DNS server (usually provided by your ISP) may not have the correct information about Mojang's servers. We recommend switching to Google Public DNS to resolve this issue.
#264 [08:40] <VoxelHead> LeFudgeCakez: Steps here: https://developers.google.com/speed/public-dns/docs/using
#265 [08:41] <jojo_> yeh but its minecraft is blocked but my firewall is blocking it
#266 [08:41] <jojo_> my firewall is not blocking it**
#267 [08:41] <PoddopFTW> Well, disable your firewall and it should work
#268 [08:41] <PoddopFTW> Oh
#269 [08:41] <PoddopFTW> Umm...
#270 [08:41] <PoddopFTW> What do you mean by minecraft is blocked
#271 [08:41] <LeFudgeCakez> I shall try that now.
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#273 [08:43] <PoddopFTW> Can anyone help me with the texture pack issue?
#274 [08:43] <jojo_> its like my dns is not responding and cant connect to minecraft servers
#275 [08:44] <PoddopFTW> Oh
#276 [08:44] <PoddopFTW> So you can login from the launcher
#277 [08:44] <jojo_> it said
#278 [08:44] <PoddopFTW> And launch minecraft?
#279 [08:44] <jojo_> wait i try logging in
#280 [08:44] <PoddopFTW> VoxelHead may be able to help you with this one
#281 [08:44] <PoddopFTW> Im not too good with DNS
#282 [08:44] <PoddopFTW> Tried setting one up myself for US, but failed miserably
#283 [08:44] <PoddopFTW> :D
#284 [08:44] <jojo_> ;(
#285 [08:45] <jojo_> it always says
#286 [08:45] <LeFudgeCakez> Much love <3
#287 [08:45] <LeFudgeCakez> Thank you, it worked
#288 [08:46] <PoddopFTW> It always says what jojo_
#289 [08:46] <jojo_> Sorry,but we couldn'tconnect to our servers please make sure that you are online so that minecraft is not blocked
#290 [08:46] <jojo_> but i'm online
#291 [08:46] <PoddopFTW> Hmm
#292 [08:46] <PoddopFTW> What server are you trying to connect to
#293 [08:47] <jojo_> i'm trying to login
#294 [08:47] <PoddopFTW> Ok
#295 [08:47] * trt [trt@notlogged] has joined #minecrafthelp
#296 [08:47] <PoddopFTW> So your trying to login from the launcher?
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#298 [08:47] <PoddopFTW> VoxelHead: Can you help with this one?
#299 [08:47] <PoddopFTW> Not to good with multiplayer/minecraft login server problems
#300 [08:48] * LeFudgeCakez [LeFudgeCakez@notlogged] has quit. (Quit: Web client closed)
#301 [08:49] <PoddopFTW> jojo_:
#302 [08:49] <PoddopFTW> Did you try relaunching the game?
#303 [08:49] <PoddopFTW> Try using google dns
#304 [08:49] <PoddopFTW> https://developers.google.com/speed/public-dns/docs/using
#305 [08:49] <PoddopFTW> Dunno if that will work
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#307 [08:51] <PoddopFTW> jojo_: Does it work now?
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#310 [08:54] <PoddopFTW> Can anyone help me with my texture pack
#311 [08:54] <PoddopFTW> My bow texture is 1 pixel thick
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#315 [08:58] <PoddopFTW> omg
#316 [08:58] <PoddopFTW> Im gonna go... this isnt proving to be useful... :(
#317 [08:59] <jojo_> Thank you voxelhead
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#324 [09:14] <TanK_Play> não consigo jogar tenho o link do dxdiag os drives ta tudo atualizado.
#325 [09:14] <TanK_Play> http://paste.ubuntu.com/9819728/
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#327 [09:16] <Andrio> TanK_Play, your graphics card is unsupported on Windows 8.
#328 [09:17] <TanK_Play> em tão oque que eu tenho que fazert
#329 [09:18] * suerdubs [suerdubs@notlogged] has joined #minecrafthelp
#330 [09:19] <suerdubs> minecraft won't load
#331 [09:19] <suerdubs> pixel format not accelerated
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#333 [09:20] <suerdubs> wtf
#334 [09:20] * superdubs [superdubs@notlogged] has joined #minecrafthelp
#335 [09:21] <superdubs> Minecraft Won't load Pixel Format Not Accelerated
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#340 [09:22] <paul__> I got cut off but thankyou to whoever it was that posted the driver link. Worked a charm. Thank you so much, my kids will be chuffed.
#341 [09:23] <superdubs> ?
#342 [09:23] * Modder [Modder@notlogged] has joined #minecrafthelp
#343 [09:23] <superdubs> hello?
#344 [09:23] <Modder> jey anyone want to try my mod tool
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#347 [09:24] <Andrio> ??> superdubs win/DXDiag
#348 [09:24] <VoxelHead> superdubs: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#349 [09:24] <superdubs> minecraft pixel format not accelerated please help asap
#350 [09:24] <Modder> https://mega.co.nz/#!HQ82kJZa!xbeE29k5t5pYUL2QJX1PxhvUhf0s8-yMyYUfPPmCtoE
#351 [09:24] <Modder> thats my modder tool please try
#352 [09:25] * Leonardo7869 [Leonardo7869@notlogged] has joined #minecrafthelp
#353 [09:25] <superdubs> I was referred here by that link!
#354 [09:25] <superdubs> http://paste.ubuntu.com/9819757/
#355 [09:25] <Andrio> Modder, red flag.
#356 [09:25] <Modder> what
#357 [09:25] <Andrio> What's that?
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#360 [09:26] <Modder> what a red flag
#361 [09:26] <superdubs> i was told to come here can someone help or not?
#362 [09:26] <Andrio> Your link looks like malware.
#363 [09:27] <superdubs> mine?
#364 [09:27] <Andrio> no, Modder's.
#365 [09:27] <superdubs> oh
#366 [09:27] <Modder> it not i promise
#367 [09:27] <Andrio> Then what specifically is it?
#368 [09:27] <GrygrFlzr> -.-
#369 [09:27] <superdubs> can i just have someone help -_-
#370 [09:28] <Andrio> -.- indeed
#371 [09:28] <Modder> a minecraft hacking tool i have pictures
#372 [09:28] * gkswodnr1016 [gkswodnr1016@notlogged] has joined #minecrafthelp
#373 [09:28] <Andrio> mmhmm
#374 [09:28] <Andrio> One moment, superdubs
#375 [09:28] <Modder> i do do you want me to send them to you
#376 [09:28] <superdubs> Ithanks
#377 [09:28] * gkswodnr1016 [gkswodnr1016@notlogged] has quit. (Client Quit)
#378 [09:29] <GrygrFlzr> superdubs, download and install the first link from https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24592
#379 [09:29] <GrygrFlzr> (win32_153332.exe)
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#382 [09:30] <GrygrFlzr> Keep in mind though you have an Atom processor, which is definitely not made for gaming, and you will probably encounter lag
#383 [09:30] * azad [azad@notlogged] has joined #minecrafthelp
#384 [09:30] <superdubs> i barely lag it's the new atom
#385 [09:31] <superdubs> quad core
#386 [09:31] <superdubs> 30fps is deacent for a 2 in 1
#387 [09:31] <Modder> here try this https://mega.co.nz/#!HQ82kJZa!xbeE29k5t5pYUL2QJX1PxhvUhf0s8-yMyYUfPPmCtoE
#388 [09:32] <Andrio> Modder, I don't think that'll be necessary.
#389 [09:32] <superdubs> it says it already has the latest driver
#390 [09:32] * Espercorn kicked Modder from #minecrafthelp (Reason: odder :(Andrio) Suspected virus/malware distribution)
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#394 [09:34] <superdubs> anyone???
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#397 [09:35] <GrygrFlzr> That's peculiar, your drivers are from 2013, the one linked is from 2015
#398 [09:37] * paul__ [paul__@notlogged] has quit. (Ping timeout: 186 seconds)
#399 [09:37] <superdubs> so any ideas?
#400 [09:37] <GrygrFlzr> Normally I'd grab a driver from Asus, but their driver listing for your model doesn't seem to have graphics drivers
#401 [09:40] <GrygrFlzr> superdubs, try this one, it's from 2014, but see how it reacts https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24346&lang=eng&ProdId=3845
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#408 [09:47] <superdubs> not validated to this computer...
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#413 [09:52] <GrygrFlzr> We could try rolling back drivers if it was updated somehow. Press the Windows key + X, then click Device Manager. Click the arrow beside Display Adapters, right click Intel(R) HD Graphics, click Properties.
#414 [09:53] <GrygrFlzr> Then, click the Driver tab and click Roll Back Driver, if it's available
#415 [09:53] <GrygrFlzr> if that's successful, try to install the first driver I linked you again.
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#417 [09:56] <superdubs> i just searched for new driver update f ya
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#423 [09:58] <GrygrFlzr> Well, that works, I guess. inb4 Windows Update drivers
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#432 [10:14] <carlbrau> My minecraft crashed because it
#433 [10:15] <carlbrau> my minecraft crashed because it's out of memory and I don't know how to fix it
#434 [10:16] <Andrio> Are you using any resource packs?
#435 [10:16] <carlbrau> Yes I used a 1.8.1 3D blocks resource pack and that's when it crashed
#436 [10:17] <Andrio> Well, nearly all of the time that problem is caused by a resource pack that's too big, and a lower resolution one should be used instead.
#437 [10:18] * RikDentist is now known as RikSolo
#438 [10:19] <carlbrau> I have deleted the resource pack from the folder in .minecraft but I can't start my minecraft anyway... either the game crashes or it just loads forever
#439 [10:20] <Andrio> Hm
#440 [10:21] * hasan [hasan@notlogged] has joined #minecrafthelp
#441 [10:22] * YMCA is now known as MCA
#442 [10:22] <hasan> la traición de falsos amigos; apreciar la belleza; buscar lo mejor en los demás; dejar el mundo un poquito mejor de como lo encontraste - con un hijo sano, un jardín bonito o una persona más feliz; saber que al menos alguien ha vivido mejor gracias a ti.
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#449 [10:36] * MCA is now known as YMCA
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#451 [10:46] <carlbrau> do you know how to fix it?
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#454 [10:50] <krix22> can i plz get help
#455 [10:51] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#456 [10:51] <krix22> how can i fix /socketExeption: unrecognized Windows Sockets error: 10107: create)
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#470 [11:12] <jockerevil1234> sempre que tento entrar no minecraft aparece essa mensage------------------ System Information ------------------ Time of this report: 1/22/2015, 13:53:01 Machine name: MARCUS-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. B
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#472 [11:13] <CubeTheThird> jockerevil1234, paste it onto http://paste.ubuntu.com and give the URL here
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#481 [11:29] <KrypTarch> Need help setting up bungecoord
#482 [11:29] <KrypTarch> on windows
#483 [11:29] <KrypTarch> Its all setup and linked and stuff its just not working for some reason
#484 [11:29] <CubeTheThird> KrypTarch, is that Spigot?
#485 [11:29] <KrypTarch> es
#486 [11:29] <KrypTarch> Yes*
#487 [11:29] <CubeTheThird> KrypTarch, you'll have to ask in #spigot
#488 [11:30] <KrypTarch> How do i do that
#489 [11:30] * monsi88 [monsi88@notlogged] has joined #minecrafthelp
#490 [11:31] <KrypTarch> How do i join spigot chat?
#491 [11:31] <KrypTarch> @spigot
#492 [11:31] <KrypTarch> #spigot
#493 [11:31] <KrypTarch> #spigot can someone help me?
#494 [11:31] <CubeTheThird> /join spigot
#495 [11:31] <CubeTheThird> oops
#496 [11:32] <CubeTheThird> /join #spigot
#497 [11:32] <CubeTheThird> you may have to use an IRC client to chat in that chatroom
#498 [11:32] <monsi88> Hello does somebody know why when I load minecraft, it suddenly dissapears?
#499 [11:33] <KrypTarch> It keeps saying cannot say this in spigot chat
#500 [11:33] <CubeTheThird> monsi88, does it crash?
#501 [11:33] <monsi88> yes
#502 [11:33] <CubeTheThird> KrypTarch, you'll need to use an IRC client, and you may have to register your name as well to chat there
#503 [11:33] <CubeTheThird> monsi88, copy the crash report onto http://paste.ubuntu.com and give the URL here
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#505 [11:34] <monsi88> ok
#506 [11:34] <monsi88> ok
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#508 [11:34] <monsi88> ok
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#513 [11:35] <Vayne> Can someone help me please Everytime i trty to run MC it says "minecraft has run out of memory"
#514 [11:36] <CubeTheThird> Vayne, are you using mods or resource packs?
#515 [11:36] <Vayne> Yes i am using the technic launcher but they couldn't help me
#516 [11:36] <CubeTheThird> we only assist with the default game launcher and Vanilla minecraft here
#517 [11:37] <CubeTheThird> if you are able to reproduce your issue in those circumstances, then we can assist
#518 [11:37] <monsi88> cubethethird. http://paste.ubuntu.com/9821633/ that what you need?
#519 [11:37] <CubeTheThird> monsi88, uhh no. Are you not getting a crash report?
#520 [11:38] * Thor_4 [Thor_4@notlogged] has joined #minecrafthelp
#521 [11:38] <monsi88> No sorry, I misunderstood you. the game starts loading and suddenly dissapears
#522 [11:38] <Vayne> Um i'm back i just launched minecraft game and i did get the same thing :(
#523 [11:38] <CubeTheThird> ??> monsi88 launcher/game-output
#524 [11:38] <VoxelHead> monsi88: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#525 [11:38] <VoxelHead> monsi88: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
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#527 [11:38] <VoxelHead> monsi88: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#528 [11:38] <CubeTheThird> Vayne, ok. Copy the crash report onto http://paste.ubuntu.com and give the URL here
#529 [11:39] <Vayne> i'm sorry but it's not a crash report it's minecraft running out of memory
#530 [11:39] <CubeTheThird> Vayne, ok.. can I see the game output then?
#531 [11:40] <Vayne> ok
#532 [11:40] <Vayne> whats a game output? :(
#533 [11:41] <CubeTheThird> Vayne, it should be a tab in the minecraft launcher
#534 [11:42] <monsi88> I'm lost. I just load minecraft and it appears Minecraft launcher 1.6.5 I have 3 tabs UPDATE NOTE then LAUNCHER LOG then PROFILE EDITOR
#535 [11:42] <CubeTheThird> monsi88, yes.. is there no Game Output after you click play?
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#537 [11:43] <monsi88> After I click play, it does several things and it dissapears
#538 [11:43] <Vayne> I fixed the memory issue thank you MC Admins! :D
#539 [11:43] <CubeTheThird> ??> monsi88 launcher/open
#540 [11:43] <VoxelHead> monsi88: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
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#544 [11:46] <lampenkap47> my mc crasht because when someone in the server a mob hit then my mc crasht
#545 [11:47] <CubeTheThird> lampenkap47, copy the crash report onto http://paste.ubuntu.com and give the URL here
#546 [11:47] <shinshinyu> my minecraft crashed because of some graphic mistake
#547 [11:47] <CubeTheThird> shinshinyu, do you have a dxdiag report?
#548 [11:47] <shinshinyu> yes
#549 [11:48] <CubeTheThird> shinshinyu, give a URL to it here
#550 [11:48] <shinshinyu> http://paste.ubuntu.com/9821722/ that?
#551 [11:48] <CubeTheThird> shinshinyu, yes one moment
#552 [11:48] <CubeTheThird> shinshinyu, are you in safe mode?
#553 [11:49] <shinshinyu> what?
#554 [11:49] <CubeTheThird> I'll take that as a no
#555 [11:49] <monsi88> OK I manage to get the game output. what do I do next? copy the whole thing to ubuntu?
#556 [11:49] <CubeTheThird> monsi88, that's right
#557 [11:49] <CubeTheThird> shinshinyu, download and install http://www.nvidia.com/download/driverResults.aspx/77227/en-us
#558 [11:50] <shinshinyu> ist downloading what should i do after that?
#559 [11:50] <lampenkap47> is there something for a mac os x? to download like that?
#560 [11:50] * Jademalo [Jademalo@notlogged] has quit. (Ping timeout: 378 seconds)
#561 [11:50] <CubeTheThird> shinshinyu, after it's downloaded install it
#562 [11:50] <shinshinyu> kk thatnks
#563 [11:50] <CubeTheThird> lampenkap47, .. your issue doesn't have to do with graphics drivers
#564 [11:50] <CubeTheThird> lampenkap47, copy your crash report onto http://paste.ubuntu.com and give the link here
#565 [11:51] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Read error: Connection reset by peer)
#566 [11:51] <monsi88> http://paste.ubuntu.com/9821794/ is that what you need?
#567 [11:51] <lampenkap47> http://paste.ubuntu.com/9821776/
#568 [11:51] <CubeTheThird> lampenkap47, your issue is on the server's end
#569 [11:51] <CubeTheThird> monsi88, we don't assist with mods here
#570 [11:52] <shinshinyu> ehh can i ask a qusestion?
#571 [11:52] <CubeTheThird> ya...
#572 [11:52] <monsi88> Sorry?
#573 [11:52] <shinshinyu> how do you install mods , is there a easy way?
#574 [11:52] <lampenkap47> but what is wrong then with the server, because I'm a admin on that server so I need to fix it
#575 [11:52] * [PING]iPeer [[PING]iPeer@notlogged] has joined #minecrafthelp
#576 [11:52] <CubeTheThird> shinshinyu, we don't support mods here
#577 [11:52] * jomac [jomac@notlogged] has joined #minecrafthelp
#578 [11:52] <CubeTheThird> monsi88, you are using mods, which we don't support here
#579 [11:53] <shinshinyu> oh sorry
#580 [11:53] <CubeTheThird> lampenkap47, you should go ask in #spigot in that case
#581 [11:53] <shinshinyu> you are a bunch of cool guys ;D
#582 [11:53] <lampenkap47> ow on a site from spigot? like this
#583 [11:54] <CubeTheThird> lampenkap47, in the chatroom type: /join #spigot
#584 [11:54] <monsi88> where do you support mods? I mean I can't open minecraft thta's all I know.
#585 [11:54] <CubeTheThird> lampenkap47, you will likely need an IRC client to chat there though
#586 [11:54] <lampenkap47> what is that?
#587 [11:54] <CubeTheThird> monsi88, you could try asking in #minecraftforge though the forums would probably be the better place to check
#588 [11:54] <CubeTheThird> lampenkap47, it's a different chatroom?
#589 [11:55] <lampenkap47> ok
#590 [11:55] <lampenkap47> ok
#591 [11:55] * jomac [jomac@notlogged] has left #minecrafthelp
#592 [11:55] <monsi88> OK thanks. See, it's my son having this problem. I have no idea about minecraft. He tells me that minecraft doesn't load.
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#595 [11:57] <monsi88> After I hit PLAY it appears something saying ALREADY PLAYING... Any clues?
#596 [11:57] * jjj [jjj@notlogged] has joined #minecrafthelp
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#598 [11:58] * jjj [jjj@notlogged] has quit. (Client Quit)
#599 [11:58] <MODproblems> Minecraft shuts down when trying to launch after selecting Forge as my profile. Any suggestions?
#600 [11:58] * Maxi [Maxi@notlogged] has joined #minecrafthelp
#601 [11:59] <Maxi> Hi
#602 [11:59] <CubeTheThird> monsi88, it has something to do with mods. All I know
#603 [11:59] <CubeTheThird> MODproblems, we don't support forge or mods here
#604 [11:59] <CubeTheThird> hello Maxi
#605 [11:59] <Maxi> I have a pre paid card
#606 [11:59] * mojo [mojo@notlogged] has joined #minecrafthelp
#607 [11:59] <Maxi> and i use the code but i cant found the account
#608 [11:59] <monsi88> ok thanks anyway :)
#609 [12:00] <Maxi> i need the date when i use the code
#610 [12:00] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#611 [12:00] <Maxi> or the email of the account
#612 [12:00] <lampenkap47> CubeTheThird: what do I need to chat in that chatroom of #spigot
#613 [12:00] <Maxi> where i use the code
#614 [12:00] <CubeTheThird> Maxi, you can test your emails here: http://www.minecraft.net/retrievename
#615 [12:00] <CubeTheThird> lampenkap47, I believe you need to use an IRC client
#616 [12:01] <lampenkap47> and that is?
#617 [12:01] * MODproblems [MODproblems@notlogged] has quit. (Quit: Web client closed)
#618 [12:02] <Maxi> i dont lose the username, i cant found the account where i use the code
#619 [12:02] <Maxi> i can send the code and you can give me the date used?
#620 [12:02] * mojo [mojo@notlogged] has quit. (Client Quit)
#621 [12:02] <CubeTheThird> Maxi, don't send it here
#622 [12:03] <Maxi> ok
#623 [12:03] <CubeTheThird> Maxi, we don't work for Mojang. If you need to recover the account you'll have to email them
#624 [12:03] <CubeTheThird> ??> Maxi mojang/email
#625 [12:03] <VoxelHead> Maxi: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#626 [12:03] <VoxelHead> Maxi: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#627 [12:04] * lampenkap47 [lampenkap47@notlogged] has quit. (Quit: Web client closed)
#628 [12:04] <Maxi> ok thanks for your help
#629 [12:04] * Maxi [Maxi@notlogged] has quit. (Quit: Web client closed)
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#634 [12:10] * madmystery [madmystery@notlogged] has joined #minecrafthelp
#635 [12:10] <madmystery> I need help
#636 [12:10] <CubeTheThird> madmystery, what's the problem?
#637 [12:11] <madmystery> I dont receive any emails when I try to purchase Minecraft
#638 [12:11] <madmystery> I need to verify my email before proceeding
#639 [12:11] * Massouh_ [Massouh_@notlogged] has joined #minecrafthelp
#640 [12:11] <CubeTheThird> madmystery, how long have you been waiting?
#641 [12:12] <madmystery> like over 10 minutes
#642 [12:12] <CubeTheThird> madmystery, I'd recommend you wait 1 hour. If you still don't get it, and it's not in your spam/junk folder, you should email Mojang
#643 [12:12] <CubeTheThird> ??> madmystery mojang/email
#644 [12:12] <VoxelHead> madmystery: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#645 [12:12] <VoxelHead> madmystery: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#646 [12:13] * Eriktheking27 [Eriktheking27@notlogged] has joined #minecrafthelp
#647 [12:14] <Eriktheking27> ich habe mir vor 4 stunden minecraft auf minecraft.net gekauft, aber ich kann nur die demo spielen
#648 [12:14] <madmystery> Ok I'll wait
#649 [12:14] <madmystery> Thank you
#650 [12:14] <CubeTheThird> ??> Eriktheking27 lang/de
#651 [12:14] * Eriktheking27 [Eriktheking27@notlogged] has quit. (Client Quit)
#652 [12:14] <VoxelHead> Eriktheking27: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. http://translate.google.com) zu verwenden.
#653 [12:14] * Eriktheking27 [Eriktheking27@notlogged] has joined #minecrafthelp
#654 [12:14] <CubeTheThird> ??> Eriktheking27 lang/de
#655 [12:14] <CubeTheThird> ??> Eriktheking27 lang/de
#656 [12:14] <VoxelHead> Eriktheking27: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. http://translate.google.com) zu verwenden.
#657 [12:14] <Eriktheking27> ok
#658 [12:15] <Eriktheking27> i bought minecraft but i can only play the demo version
#659 [12:15] <CubeTheThird> Eriktheking27, what is your minecraft username?
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#662 [12:16] <Eriktheking27> Eriktheking27
#663 [12:17] * \- [\-@notlogged] has joined #minecrafthelp
#664 [12:17] <Eriktheking27> can someone help me?W
#665 [12:17] <CubeTheThird> Eriktheking27, where did you buy it?
#666 [12:17] <Eriktheking27> minecraft.net
#667 [12:18] <CubeTheThird> Eriktheking27, hmm I don't see any info about that name being registered. Are you sure the payment went through?
#668 [12:18] <Eriktheking27> yes
#669 [12:18] <CubeTheThird> Eriktheking27, what method of payment did you use?
#670 [12:19] <Eriktheking27> paysafecard
#671 [12:19] <CubeTheThird> Eriktheking27, hmm. can you login to account.mojang.com/me
#672 [12:20] <Eriktheking27> yes
#673 [12:20] <CubeTheThird> Eriktheking27, does it list Minecraft under "My Games"
#674 [12:21] <Eriktheking27> where should i search this
#675 [12:21] <CubeTheThird> Eriktheking27, if it worked properly, it would be listed directly on the page I sent you
#676 [12:21] * Massouh [Massouh@notlogged] has quit. (Quit: Web client closed)
#677 [12:22] * danilogaymer [danilogaymer@notlogged] has quit. (Quit: Web client closed)
#678 [12:22] <Eriktheking27> yes i have minecraft
#679 [12:22] <CubeTheThird> Eriktheking27, ok so what username is listed on the page?
#680 [12:24] * DAYGRECK [DAYGRECK@notlogged] has joined #minecrafthelp
#681 [12:24] <Eriktheking27> Eriktheking27
#682 [12:24] * shinshinyu [shinshinyu@notlogged] has joined #minecrafthelp
#683 [12:24] <CubeTheThird> Eriktheking27, hmm ok seems to work now. Logout of the minecraft launcher, close it, and re-open it, then log back in
#684 [12:24] <shinshinyu> hello i cant join on a server
#685 [12:25] <Eriktheking27> ok
#686 [12:25] <shinshinyu> well i cant join on some of them
#687 [12:25] <shinshinyu> like mineplexx
#688 [12:25] <CubeTheThird> shinshinyu, what server address are you using?
#689 [12:25] <shinshinyu> mineplexx
#690 [12:25] <Eriktheking27> launcher 1.6.5?
#691 [12:25] <shinshinyu> but shotbow works
#692 [12:25] <CubeTheThird> shinshinyu, that's not a server address
#693 [12:26] <CubeTheThird> Eriktheking27, ya.. logout, close it and re-open it
#694 [12:26] <shinshinyu> i aint know but im playing 1.8
#695 [12:26] * Rico|Gone is now known as Ricoz
#696 [12:26] <shinshinyu> ok
#697 [12:26] <shinshinyu> ill try
#698 [12:26] * DAYGRECK_ [DAYGRECK_@notlogged] has joined #minecrafthelp
#699 [12:26] <shinshinyu> launcher is on 1.5.3
#700 [12:26] <Eriktheking27> ttttttttttttttttttttthhhhhhhhhhhhhhhhhhhhxxxxxxxxxxxxxxxx man
#701 [12:27] * lampenkap47 [lampenkap47@notlogged] has joined #minecrafthelp
#702 [12:27] <CubeTheThird> shinshinyu, the address for mineplex is either us.mineplex.com or eu.mineplex.com
#703 [12:27] <shinshinyu> eu
#704 [12:28] <shinshinyu> ok
#705 [12:28] <shinshinyu> it works
#706 [12:28] <shinshinyu> thx
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#709 [12:30] <lampenkap47> CubeTheThird: how can I see what the IRC server is of spigot?
#710 [12:30] * DAYGRECK_ [DAYGRECK_@notlogged] has quit. (Client Quit)
#711 [12:30] * DAYGRECK [DAYGRECK@notlogged] has quit. (Quit: Web client closed)
#712 [12:30] <CubeTheThird> lampenkap47, what do you mean? it's run on the same as this one. esper.net
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#716 [12:33] * Eriktheking27 [Eriktheking27@notlogged] has quit. (Ping timeout: 186 seconds)
#717 [12:34] <lampenkap47> CubeTheThird: I can't send anything to the #spigot server
#718 [12:34] <CubeTheThird> lampenkap47, are you using an IRC client?
#719 [12:34] <Panos203d> I need help pleaze help me
#720 [12:34] <CubeTheThird> Panos203d, what's the problem?
#721 [12:35] <lampenkap47> no but then I need the IRC server and channels or something
#722 [12:35] * monsi88 [monsi88@notlogged] has quit. (Quit: Web client closed)
#723 [12:35] <Panos203d> I can't play minecraft if i log in the program do not let me in
#724 [12:35] <CubeTheThird> lampenkap47, the server is irc.esper.net and the channel is #spigot
#725 [12:36] <CubeTheThird> Panos203d, what happens? Does it crash?
#726 [12:36] <lampenkap47> ok thx
#727 [12:36] <Panos203d> yes
#728 [12:36] <CubeTheThird> Panos203d, do you get a crash report?
#729 [12:36] <Panos203d> yes
#730 [12:37] <CubeTheThird> Panos203d, copy it onto http://paste.ubuntu.com and give the URL here
#731 [12:37] <Panos203d> ok
#732 [12:37] <Panos203d> one minite
#733 [12:38] <Panos203d> ------------------ System Information ------------------ Time of this report: 1/22/2015, 19:22:25 Machine name: HOME Operating System: Windows 8.1 Pro 32-bit (6.3, Build 9600) (9600.winblue_r3.140827-1500) Language: Greek (Regional Setting: Greek) System Manufacturer: TOSHIBA System Model: Satellite A210 BIOS: BIOS Version 1.30 Processor: AMD Turion(tm) 64 X2 Mobile Technology
#734 [12:38] <CubeTheThird> Panos203d, paste it onto http://paste.ubuntu.com not here
#735 [12:38] <Panos203d> i did it
#736 [12:39] <Panos203d> and told me to wait for help
#737 [12:39] <CubeTheThird> Panos203d, now give the link to your paste here
#738 [12:39] <Panos203d> how
#739 [12:39] <Panos203d> i do this
#740 [12:39] <Panos203d> ?
#741 [12:39] <CubeTheThird> Panos203d, copy the website address (press f6) and give that here
#742 [12:40] * yhojan [yhojan@notlogged] has quit. (Quit: Web client closed)
#743 [12:40] <Panos203d> Ubuntu Paste.
#744 [12:41] <CubeTheThird> that's not the address
#745 [12:41] <CubeTheThird> an address looks like this: 02 http://paste.ubuntu.com
#746 [12:42] <Panos203d> http://paste.ubuntu.com/9822503/
#747 [12:42] <Panos203d> this?
#748 [12:42] <CubeTheThird> Panos203d, yes. One moment
#749 [12:43] <Panos203d> were are you from
#750 [12:43] <CubeTheThird> Panos203d, windows 8 does not support your graphics card
#751 [12:43] <Panos203d> i now that what i'm gonna do
#752 [12:44] <Panos203d> wher are you from
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#755 [12:45] <Panos203d> what i am supost to dooooooooo
#756 [12:45] <CubeTheThird> Panos203d, downgrade back to windows vista or windows 7
#757 [12:45] <CubeTheThird> Panos203d, or use a different computer
#758 [12:46] * Funduro [Funduro@notlogged] has quit. (Ping timeout: 186 seconds)
#759 [12:46] <Panos203d> i have not
#760 [12:48] <Panos203d> one
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#766 [12:57] * Pal [Pal@notlogged] has joined #minecrafthelp
#767 [12:58] <Pal> Cant they resend the game? Why buy it if it takes forever until you can play it?!
#768 [12:58] <madmystery> Hi again... Still no mails for me
#769 [12:58] <CubeTheThird> Pal, what do you mean? In what way is it taking a long time?
#770 [12:58] <Pal> They dont send email after buying the game
#771 [12:58] <CubeTheThird> madmystery, did you email Mojang
#772 [12:58] <madmystery> no
#773 [12:58] <CubeTheThird> Pal, they will send a confirmation email, but you can just download it from minecraft.net/download
#774 [12:59] <CubeTheThird> ??> madmystery mojang/email
#775 [12:59] <VoxelHead> madmystery: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#776 [12:59] <VoxelHead> madmystery: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#777 [13:00] * Michiel12378 [Michiel12378@notlogged] has joined #minecrafthelp
#778 [13:00] * bastagoz [bastagoz@notlogged] has joined #minecrafthelp
#779 [13:01] <madmystery> email
#780 [13:01] <CubeTheThird> madmystery, do what VoxelHead said
#781 [13:01] <Michiel12378> I created a new server but have a big problem with essentials signs at the essentials config I have removed all the symbols but I still can not color [Buy] at the sign. I've also tried with only esentials plugins but no result. My server is Spigot 1.8! Thank You In Advance !!
#782 [13:01] <bastagoz> halllo-..somebody knows how can i change alex to steve?
#783 [13:01] <Michiel12378> hi
#784 [13:02] <CubeTheThird> Michiel12378, you should ask in #spigot
#785 [13:02] <webrosc|gone> bastagoz, goto https://minecraft.net/profile and sign in, you can change it there
#786 [13:02] <Michiel12378> ow xD
#787 [13:02] <CubeTheThird> bastagoz, note that the chante will only affect while you are connected to the internet
#788 [13:02] <bastagoz> i have done..but i alwais be Alex.. :S
#789 [13:02] <CubeTheThird> *change
#790 [13:03] <Michiel12378> but does anyone really no solution?
#791 [13:05] * treeshaws [treeshaws@notlogged] has quit. (Quit: Web client closed)
#792 [13:05] <Ricoz> Michiel12378, you can ask the author in #essentials
#793 [13:05] <bastagoz> i push reset...und again Alex...and cant change to Steve...dont let me an option...only change the skin for the selected character.. :S
#794 [13:06] <CubeTheThird> bastagoz, close the game, logout of the launcher, re-open the launcher and log back in
#795 [13:07] * JackyAranha [JackyAranha@notlogged] has joined #minecrafthelp
#796 [13:07] * JackyAranha [JackyAranha@notlogged] has joined #minecrafthelp
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#798 [13:09] <bastagoz> no....i did but again Alex.. :S... i have read in internet that the acount is Alex and cant change...but i hope that no...because nobody question me...im a man.. :S
#799 [13:10] * Mirador2002 [Mirador2002@notlogged] has joined #minecrafthelp
#800 [13:10] <CubeTheThird> bastagoz, it will default to one if you are not connected to the internet
#801 [13:10] * madmystery [madmystery@notlogged] has quit. (Quit: Web client closed)
#802 [13:10] <bastagoz> im conected
#803 [13:10] <CubeTheThird> bastagoz, are you using the default game launcher?
#804 [13:11] <bastagoz> yes
#805 [13:11] * Bluescreenuk [Bluescreenuk@notlogged] has joined #minecrafthelp
#806 [13:11] * Michiel12378 [Michiel12378@notlogged] has quit. (Ping timeout: 186 seconds)
#807 [13:12] <CubeTheThird> bastagoz, are you using mods?
#808 [13:12] <bastagoz> mods no...only texture pak... John Smith
#809 [13:12] * Pal [Pal@notlogged] has quit. (Quit: Web client closed)
#810 [13:13] <CubeTheThird> bastagoz, ok. let's delete your skin cache. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#811 [13:13] * jaiemg [jaiemg@notlogged] has joined #minecrafthelp
#812 [13:13] <bastagoz> ok wait plz
#813 [13:14] <Bluescreenuk> anyone here from mojang need to ask a question about using minecraft for kids partys
#814 [13:14] * Ricoz is now known as Rico|Gone
#815 [13:14] <bastagoz> how delete it?
#816 [13:14] <CubeTheThird> Bluescreenuk, if you plan on having multiple people playing together, each person will have to have their own account
#817 [13:14] <jaiemg> gogogogogo serve full pvp totemcraft.craftmania.com
#818 [13:14] <CubeTheThird> jaiemg, no advertising
#819 [13:15] <CubeTheThird> bastagoz, open your assets directory
#820 [13:15] <bastagoz> ok i see
#821 [13:15] <jaiemg> gogogogogo serve full pvp totemcraft.craftmania.com
#822 [13:15] <jaiemg> gogogogogo serve full pvp totemcraft.craftmania.com
#823 [13:15] * VoxelHead kicked jaiemg from #minecrafthelp (Reason: aiemg :[phroa]: how about no)
#824 [13:15] <Bluescreenuk> was planing on buying an account for each computer then they will play on a LAN with a minecraft server
#825 [13:15] <bastagoz> delete i the carpet ''skin''?
#826 [13:16] <CubeTheThird> bastagoz, yes delete the skins folder
#827 [13:16] <Bluescreenuk> just wanted to find out how i stand on making money hosting the party using the minecraft game
#828 [13:16] <CubeTheThird> Bluescreenuk, yes that will work. Each individual will need an account, unless they take turns
#829 [13:16] <bastagoz> ok ..done
#830 [13:16] <CubeTheThird> bastagoz, re-launch the game
#831 [13:16] <bastagoz> now open the game?..ok
#832 [13:16] <bastagoz> ok wait plz
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#834 [13:17] * GeiloKeks150 [GeiloKeks150@notlogged] has joined #minecrafthelp
#835 [13:17] <bastagoz> no..im a woman....Alex..
#836 [13:17] <GeiloKeks150> Hello
#837 [13:17] <bastagoz> =(
#838 [13:17] * marco_ [marco_@notlogged] has quit. (Client Quit)
#839 [13:18] <CubeTheThird> bastagoz, alex doesn't have a gender
#840 [13:18] <GeiloKeks150> what are the email from mojang
#841 [13:18] <CubeTheThird> GeiloKeks150, what do you need to email them about?
#842 [13:18] <Bluescreenuk> cube, i have 10 computers and i will have 10 accounts one for each. then the kids will use one computer each
#843 [13:18] <GeiloKeks150> Hello Mojang I have a Minecraft account and Bought I played and then I logged out and then when I wanted to play against him, did not go but I have my data password and e-mail address correctly and there stood play demo. Can you help me please love greeting   Adrian.
#844 [13:18] <CubeTheThird> Bluescreenuk, ya tha tworks
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#846 [13:19] <CubeTheThird> aand they leave
#847 [13:19] <bastagoz> ya...but...i want Steve!!..were is?!
#848 [13:19] <CubeTheThird> bastagoz, are you sure you changed it in your profile on minecraft.net ?
#849 [13:20] <Bluescreenuk> cube, how can i have this confirmed but mojang ?
#850 [13:20] <bastagoz> ye im sure...but...can you say how select steve...because y click on ''My skin fits on the classic "Steve" player model. Download template'' but cant push upload
#851 [13:21] <CubeTheThird> Bluescreenuk, I'm not sure I follow
#852 [13:21] <bastagoz> the template dont know whats is
#853 [13:21] <webrosc|gone> Bluescreenuk, your wondering if its ok to sell tickets to the lan party? is that it?
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#855 [13:23] <Bluescreenuk> the partys will become my business and i will have many partys that i will make money from and wanna make sure this will not brake a any eula rules
#856 [13:23] <webrosc|gone> Bluescreenuk, thats not eula related, thand brand/commercial usage, please read https://help.mojang.com/customer/portal/articles/1590522
#857 [13:23] <CubeTheThird> Bluescreenuk, you may want to email here then: brands@mojang.com
#858 [13:23] <Bluescreenuk> great ty
#859 [13:24] <CubeTheThird> bastagoz, you just want the steve skin, or you want the steve model with a different skin?
#860 [13:24] <webrosc|gone> Bluescreenuk, not really something we can advise on if your looking at a full buisness based around minecraft
#861 [13:24] * webrosc|gone forgets that email is there
#861 [13:24] <bastagoz> i want steve model
#862 [13:24] <Bluescreenuk> i will email, ty guys
#863 [13:24] <webrosc|gone> bastagoz, you have purchased minecraft right?
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#865 [13:24] <CubeTheThird> bastagoz, then you'll have to click the button for it, browse to select a skin, and upload it
#866 [13:24] <bastagoz> yep...today...for 20 euro
#867 [13:25] <marco_> geil
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#869 [13:25] <toplogik> Hello, anyone seeing this. Recently my minecraft has been doing some weird things. Everytime i try to join a server, this comes up: Internal Exception: io.netty.handler.codec.DecoderException:java.util.zip.DataFormatException: invalid distance to far back please help!
#870 [13:26] <CubeTheThird> toplogik, a specific server, or any?
#871 [13:26] <bastagoz> yep und the skin change..but first is Alex ...dauert over 5 seconds...so i see that is no Steve
#872 [13:26] <toplogik> every single server unfortunatley
#873 [13:27] <CubeTheThird> toplogik, try reducing your render distance
#874 [13:27] <toplogik> alright ill do that
#875 [13:27] <toplogik> brb
#876 [13:27] <toplogik> i put it all the way down to 2 chunks and it still didnt work
#877 [13:28] <CubeTheThird> toplogik, are you getting a crash report, or just that message?
#878 [13:28] <toplogik> No im not getting a crash report, ill log in, and then a message comes up and says that
#879 [13:29] <CubeTheThird> toplogik, what version of minecraft are you using?
#880 [13:29] * LEGOS26 [LEGOS26@notlogged] has joined #minecrafthelp
#881 [13:29] <toplogik> and now its saying after i put down my render distance to 2: badly compressed packet - size of 107 is below the threshold of 256
#882 [13:29] <toplogik> 1.8.1
#883 [13:30] <CubeTheThird> toplogik, are you using mods?
#884 [13:30] <LEGOS26> Im not reciving the email for me to change the email linked to my mine craft account. What do i do.
#885 [13:30] <toplogik> no mods
#886 [13:30] <CubeTheThird> toplogik, ok. Try this server: mctest.ae97.net
#887 [13:30] <CubeTheThird> LEGOS26, you'll have to email Mojang
#888 [13:30] <CubeTheThird> ??> LEGOS26 mojang/email
#889 [13:30] <VoxelHead> LEGOS26: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#890 [13:30] <VoxelHead> LEGOS26: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#891 [13:31] <toplogik> okay i will
#892 [13:31] <toplogik> it worked!
#893 [13:31] <bastagoz> chaoo thnx!
#894 [13:32] <CubeTheThird> toplogik, can you give an example of a server that doesn't work?
#895 [13:32] <bastagoz> but dont get solution.. =(
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#897 [13:32] <toplogik> Kastia.net doesnt work, shotbow doesnt, minelife, ect.
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#899 [13:33] <CubeTheThird> .m Kastia.net
#900 [13:33] <l-> kastia.net seems to be 04down! (Connection timed out)
#901 [13:33] <CubeTheThird> .mcping Kastia.net
#902 [13:33] <ExtremeBot> CubeTheThird: Sorry, but 192.254.232.193:25565 appears to be down! (Socket error: Connection refused)
#903 [13:33] <CubeTheThird> toplogik, what are the addresses for the other ones?
#904 [13:34] <toplogik> play.kastia.net, play.shotbow.net,
#905 [13:34] <toplogik> ect
#906 [13:34] <CubeTheThird> .mcping play.kastia.net
#907 [13:34] <ExtremeBot> CubeTheThird: 31.220.14.228:25565 is up! There are currently 458 out of 1000 players, running BungeeCord 1.8 (47); with a latency of 0.242s and an MOTD of "13- 08[041.8.x08] 07|05|07|05|07| 10play.11Kastia10.net 07|05|07|05|07| 09Let the fun begin! 13- 07 Patch 0.33 06>> 08Bug fixes galore!07".
#908 [13:34] <CubeTheThird> .mcping play.shotbow.net
#909 [13:34] <ExtremeBot> CubeTheThird: 72.8.167.241:25565 is up! There are currently 1430 out of 10000 players, running BungeeCord 1.7.9 (Protocol hack to 1.8/47); with a latency of 0.234s and an MOTD of "04Annihilation 08The ANNI 1.6 update is here!".
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#911 [13:34] <CubeTheThird> well they are both running modded servers
#912 [13:34] <toplogik> i tried re logging into those servers, and it didnt work
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#914 [13:35] <toplogik> what do u mean? im in 1.8 and those are 1.8 servers right?
#915 [13:35] <bluesky010> hello i have a problem with my minecraft i just downloaded it and it crashes whenever i start it up. a pop up told me it was a videocard that was not up to date but when i followed al the instrucutions it seemed that the video card was up to date here is the dxdiag of my computer http://paste.ubuntu.com/9823110/ i hope you can help me
#916 [13:35] <CubeTheThird> toplogik, yes, but they are modded servers. You may want to try contacting an owner to see if they can assist
#917 [13:35] <CubeTheThird> bluesky010, sorry but unfortunately your graphics card is not supported on windows 8.1. You will either need to downgrade to windows 8 (or lower) or use a different computer.
#918 [13:36] <bluesky010> ok thanks so there is no way i wil be able to play minecraft on this computer than?
#919 [13:36] <toplogik> I could play on these before without having this issue
#920 [13:36] <CubeTheThird> bluesky010, is that a laptop or desktop computer?
#921 [13:36] <bluesky010> laptop
#922 [13:36] <CubeTheThird> toplogik, when did that change?
#923 [13:36] <CubeTheThird> bluesky010, you'd have to downgrade windows (or use linux)
#924 [13:37] <bluesky010> i will try downgrading 0.1, is there a eazy way or do i have to do it the hard and long way
#925 [13:38] <CubeTheThird> bluesky010, what do you define as the hard way?
#926 [13:38] <toplogik> like 3 weeks ago
#927 [13:38] <bluesky010> reinstalling everything
#928 [13:38] <toplogik> i have no idea why
#929 [13:38] <CubeTheThird> bluesky010, you might have to do that. YOu may want to consult with a professional
#930 [13:38] <toplogik> should i revert my PC back to factory settings?
#931 [13:39] <CubeTheThird> toplogik, I'd recommend trying contacting a server admin or owner see if they can help
#932 [13:39] <bluesky010> thank u for the info
#933 [13:39] <toplogik> how do i contact them?
#934 [13:39] <CubeTheThird> toplogik, they probably have a website with contact info
#935 [13:40] <toplogik> how would that help me if i cant get onto any other server as well?
#936 [13:40] <CubeTheThird> they might have an idea how to fix it?
#937 [13:41] <toplogik> okay well ill check than
#938 [13:42] <mytosis> Hello, got a ticking memory connection error. what else do you need from me to help fix this?
#939 [13:42] <CubeTheThird> mytosis, is this a crash report?
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#941 [13:42] <mytosis> i have a crash report saved. how would i get it to you?
#942 [13:43] <CubeTheThird> mytosis, paste it onto http://paste.ubuntu.com and give the URL here
#943 [13:43] <toplogik> didnt work
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#945 [13:44] <mytosis> http://paste.ubuntu.com/9823219/
#946 [13:44] <CubeTheThird> ??> mytosis mods
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#948 [13:44] <VoxelHead> mytosis: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#949 [13:44] <VoxelHead> mytosis: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#950 [13:45] <webrosc|gone> mytosis, hint: older forge hates java 1.8
#951 [13:45] <mytosis> oh ... sorry.
#952 [13:46] <mytosis> thanks +webro
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#964 [14:00] <minomka> i have difficults to open minecraft when im trying to open it it says that thes an error and then it says fix the error so i pressed fix the error but it still dosnt work
#965 [14:02] <minomka> it says somthing about grathic drivers
#966 [14:02] * YMCA is now known as MCA
#967 [14:03] <minomka> what shall i do then?
#968 [14:05] * minomka [minomka@notlogged] has joined #minecrafthelp
#969 [14:06] <minomka> i cont open minecraft
#970 [14:06] <minomka> it says i have an error and i under it it said fix error i pressed it and it still dont work
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#972 [14:08] <LordBlack> watt
#973 [14:09] <LordBlack> det mach watt
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#978 [14:17] <minomka> HELLO
#979 [14:18] <minomka> I have issue with opening minecraft
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#985 [14:26] <Castiel121> Guysi need some help with my minecraft
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#987 [14:26] <Castiel121> all the textures just disappeared
#988 [14:27] <Castiel121> literlly all the solid blocks are invisible
#989 [14:28] * trias1995 [trias1995@notlogged] has joined #minecrafthelp
#990 [14:28] <Castiel121> i tried repeatedly in normal minecraft and technic launcher but everything is still invisible
#991 [14:28] <Castiel121> execpt mobs
#992 [14:29] <trias1995> Hey there, im hosting a server on windows 8.1 and my friends, some of them, hjave an issue with "an existing connection was forcibly closed fix" that error message.. any advice? the timeout is set to 0 and im using spigot 1.8
#993 [14:33] * iSnipe37 [iSnipe37@notlogged] has joined #minecrafthelp
#994 [14:33] <iSnipe37> I cannot update to 1.8.1
#995 [14:35] <iSnipe37> I have attempted reinstalling minecraft, and it did not work.
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#998 [14:39] <iSnipe37> Nevermind. I am officially a dumbass.
#999 [14:39] <ronaldofactor> hello
#1000 [14:39] <iSnipe37> hi.
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#1002 [14:40] <ronaldofactor> Spanish speaks
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#1015 [14:47] <DJ_Ironic> Hello here ! Iám back here with my problem
#1016 [14:48] <DJ_Ironic> When i wnat to start minecraft, it says : [20:46:15 ERROR]: Game ended with bad state (exit code -1073740771)
#1017 [14:49] * Jimmy [Jimmy@notlogged] has joined #minecrafthelp
#1018 [14:49] <Gregory> MC is not "playing" with my disability software… Any suggestions?
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#1020 [14:51] <ronaldofactor> hello i have a problem
#1021 [14:51] <Jimmy> = No sound with MC 1.8.1. I tested all. It mus be a problem of MC. I am using WIN 7. Any ideas?
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#1026 [14:56] <akunj> i need help
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#1046 [15:37] <MennoDF> I get when starting Minecraft a blank screen. Advice is to update the Graphics driver to solve the problem. I tried to update the Intel driver but it will not be installed. The current (old) version stays active?
#1047 [15:37] <MennoDF> what can I do?
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#1050 [15:46] <malikstyler1233> wenn ich minecraft starten will kommt crashed wegen java obwohl ich java die neuste version habe aber da steht das ich die alte habe und die alte version habe ich schon legst gelöscht was kann ich tuhn
#1051 [15:46] <\-> malikstyler1233: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Ãœbersetzer (z.B. http://translate.google.com) zu verwenden.
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#1053 [15:49] <malikstyler1233> when I start minecraft dan come crashd I weill allegedly still the old java version even though I have the newest and the old one deleted've got something I can do
#1054 [15:50] * Bob_Crane [Bob_Crane@notlogged] has joined #minecrafthelp
#1055 [15:51] <Bob_Crane> so guys can we go back & fix the MC problem about crashing when ever i play a singleplayer world?
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#1073 [16:31] <KinkysGamers> eu preciso de ajuda com o meu minecraft, ele não entra e fica falando que precisa atualizar ele... preciso de ajuda ;-;
#1074 [16:31] <\-> KinkysGamers: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como http://translate.google.com/
#1075 [16:32] <KinkysGamers> I Need Help with my minecraft, it does not enter and Speaking What It Need to update it ... I need help; -;
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#1077 [16:33] <KinkysGamers> I Need Help with my minecraft, it does not enter and Speaking What It Need to update it ... I need help; -;
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#1093 [17:02] <Jim> hello
#1094 [17:02] <CubeTheThird> hello Jim
#1095 [17:03] <Jim> i have a problem with minecraft on xbox 260 maybe you could help?
#1096 [17:03] <Jim> 360*
#1097 [17:03] <CubeTheThird> Jim, uhh not likely. We don't often assist with the console editions. What's the problem?
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#1099 [17:06] <Jim> the problem is that im placing red stone for a piston stairs and when i use the leaver it works but then it doesnt work. i try making the piston work with a red stone torch on the block behone and nothing works even new circits.
#1100 [17:06] <Jim> i switch off and reload the save and it works again once then goes back like that
#1101 [17:06] <CubeTheThird> Jim, hmm sounds like a bug
#1102 [17:08] <Jim> yeah what you reckon i should do to sort it ou?
#1103 [17:08] <CubeTheThird> you could check on the forums see if it's been reported
#1104 [17:08] <Jim> ok thanks very much pal
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#1112 [17:24] <dontcare> my pixel format is not accelerated
#1113 [17:24] <CubetteTheThird> dontcare, do you have a dxdiag report?
#1114 [17:24] <dontcare> yea
#1115 [17:25] <CubetteTheThird> dontcare, give a link to it here
#1116 [17:25] <dontcare> http://paste.ubuntu.com/9825692/
#1117 [17:25] <CubetteTheThird> dontcare, one moment
#1118 [17:25] <dontcare> ok
#1119 [17:25] * MCA is now known as YMCA
#1120 [17:26] <CubetteTheThird> dontcare, download and install https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22165
#1121 [17:26] <dontcare> ok
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#1125 [17:46] <Bob_Crane> ok so who all needs help
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#1127 [17:48] <Bob_Crane> hold on what is the mode/#minecrafthelp [+v \-] mean some1 tell me what that means
#1128 [17:49] <phroa> it isn't relevant, ignore it
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#1133 [17:51] <Bob_Crane> but that looks neat & i feel like if its there i gotta have it :D
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#1135 [17:51] <Bob_Crane> +v
#1136 [17:51] <Bob_Crane> aw
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#1138 [17:52] <Bob_Crane> so yes that crashing stuff is SO ANOYING & it drives me crazy any1 know how to fixx it
#1139 [17:53] <Bob_Crane> weird the colored names look chill too :D
#1140 [17:53] <Bob_Crane> weird the colored names look chill too :D
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#1144 [17:56] <MorcoreV> Hello
#1145 [17:56] <Bob_Crane> hi
#1146 [17:56] <MorcoreV> Can you help me?
#1147 [17:57] <Bob_Crane> well probably what u need help with
#1148 [17:57] <MorcoreV> Well, I was playing on a minecraft server, I quit the game or a restart, I come back again and I can't log in
#1149 [17:57] <MorcoreV> It says the password is wrong even though I am sure it's right!
#1150 [17:58] <MorcoreV> I contacted the guy who is the owner of the account (He gave it to me) He said he didn't change anything
#1151 [17:58] <Bob_Crane> weird ok so go here >> http://paste.ubuntu.com/ & paste ur dxding aka the crash report in the box where it says content
#1152 [17:59] <MorcoreV> There is no crash, It just says Wrong password or name
#1153 [17:59] <Bob_Crane> ooh even better....
#1154 [17:59] <MorcoreV> I contacted the owner, He said that he didn't change anything and He told me the name and the password again, They don't work.
#1155 [18:00] <Bob_Crane> ok so with that it says that hm that is a huge problem did u type in the "email" for the username
#1156 [18:00] <MorcoreV> No, The username
#1157 [18:00] <MorcoreV> DJCreeper2001
#1158 [18:01] <Zarthus> Bob_Crane: What are you going to use his DxDiag for?
#1159 [18:01] <MorcoreV> xD yeah
#1160 [18:01] <Bob_Crane> ive seen that MC player b4 i think that is avery strange
#1161 [18:01] <MorcoreV> Yeah :( Please I need help.
#1162 [18:01] <Zarthus> Bob_Crane: He said he is having issues with logging in, I don't think his DxDiag is going to help with that.
#1163 [18:02] <MorcoreV> Zarthus, Can you help me tho?
#1164 [18:02] <Bob_Crane> Zarthus, oh i was using it to see if it was a crash report lol
#1165 [18:02] <Zarthus> MorcoreV: I'd suggest waiting for someone else, sorry. I'm not entirely familiar with failed login attempts.
#1166 [18:02] <Bob_Crane> i just saw that part too lol D:
#1167 [18:02] <Zarthus> Bob_Crane: Maybe you shouldn't help people if you don't really know if what you're suggesting is correct. ^^
#1168 [18:02] * Optimusl3anana [Optimusl3anana@notlogged] has joined #minecrafthelp
#1169 [18:03] <MorcoreV> Do you guys login normally?
#1170 [18:03] <Optimusl3anana> Hey can anyone in here help me with installing shaders?
#1171 [18:03] <Bob_Crane> sorry there MorcoreV D: my attempt is HORRIBLE D':
#1172 [18:03] <Bob_Crane> *cough mod*
#1173 [18:04] <Bob_Crane> *cough* we do no mod help sorry *cough*
#1174 [18:04] <MorcoreV> *cough intensfies*
#1175 [18:05] <Zarthus> Where did you get from that he is using mods, Bob_Crane?
#1176 [18:05] <Bob_Crane> *cough* :D silly *cough* this is #minecraftHELP not /#minecraft chat
#1177 [18:06] <MorcoreV> We still can help him
#1178 [18:06] <MorcoreV> It's considered help
#1179 [18:06] <Bob_Crane> *cough* Is it not a mod cause i thought it was :D
#1180 [18:06] <Zarthus> oh, you meant Optimusl3anana
#1181 [18:06] <Bob_Crane> yes
#1182 [18:07] <Bob_Crane> *cough* *Gibbs Slap Zarthus* by accident :D
#1183 [18:08] <Zarthus> this is not a roleplay channel, please keep non-mch related chat out of this channel so that other people their problems are still visible to other helpers.
#1184 [18:08] * The_Doctors_Life [The_Doctors_Life@notlogged] has joined #minecrafthelp
#1185 [18:09] <Bob_Crane> oh im here cause of a problem that i have not fixed yet :D & idk how to fix it sadly D:
#1186 [18:11] * Kaname is now known as SgtSackSlap
#1187 [18:12] <MorcoreV> What is it bob
#1188 [18:14] <Bob_Crane> ok so my problem is that mc works all the way to the point where u can choose ither multiplayer & or Singleplayer its fine on Multiplayer & when u go to Singleplayer & make any world or click on a world & enter the world MC crashes
#1189 [18:15] * antonio [antonio@notlogged] has joined #minecrafthelp
#1190 [18:15] <MorcoreV> copy and paste the Launcher craash stuff
#1191 [18:15] <MorcoreV> copy and paste the Launcher craash stuff
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#1193 [18:16] <Bob_Crane> so yes i have it all ready here http://paste.ubuntu.com/9826302/
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#1197 [18:19] <MorcoreV> Did you try to reinstall? Cause In the crash it says there is a problem in the scripting
#1198 [18:19] <Bob_Crane> yep i did that yesterday cause every1 yesterday said to
#1199 [18:20] <MorcoreV> How about java?
#1200 [18:20] <MorcoreV> There is a new update for java.
#1201 [18:20] <Bob_Crane> "every1" is VoxelHead (i think), & 2 others I forgot who tho
#1202 [18:20] <MorcoreV> There is a new update for Java, Did you use it?
#1203 [18:20] <Bob_Crane> O.o I have not tried that hold on let me go try it
#1204 [18:21] <MorcoreV> Mmkay
#1205 [18:21] <Bob_Crane> ok so can u send me the DL link for it
#1206 [18:22] <MorcoreV> Ok wait
#1207 [18:22] * maria [maria@notlogged] has joined #minecrafthelp
#1208 [18:22] <MorcoreV> http://java.com/en/download/
#1209 [18:22] <Bob_Crane> danka
#1210 [18:23] <MorcoreV> Isn't it called danke?
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#1214 [18:30] <MorcoreV> No one to help those days D:
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#1216 [18:31] <MorcoreV> Welcome
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#1218 [18:32] <Bob_Crane> oh lol yes but i like danka butter for some reason
#1219 [18:32] * H3llB0ys [H3llB0ys@notlogged] has joined #minecrafthelp
#1220 [18:33] <MorcoreV> Hello
#1221 [18:33] * iceman11a [iceman11a@notlogged] has quit. (Quit: Leaving)
#1222 [18:33] <Bob_Crane> hi lol u too so yes it was the problem danke
#1223 [18:34] <MorcoreV> Omg it worked?
#1224 [18:34] <MorcoreV> I feel awesome :D
#1225 [18:34] <Bob_Crane> yes it did work for right now :D i hope it stays working :D
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#1228 [18:38] <soares> meu minecraft está chashando e os pings dos servidores n fica em uma conexão exata
#1229 [18:38] <\-> soares: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como http://translate.google.com/
#1230 [18:39] <soares> my minecraft is very crashando and pings the servers does not specify any exact connection
#1231 [18:39] <soares> my minecraft is very crashando and pings the servers does not specify any exact connection
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#1235 [18:40] <soares> my minecraft is very crashando and pings the servers does not specify any exact connection
#1236 [18:41] * coleRT2005 [coleRT2005@notlogged] has joined #minecrafthelp
#1237 [18:41] <MorcoreV> Sir, Please copy and paste your crash report here: ubuntu.com and give us the link
#1238 [18:43] * Jp [Jp@notlogged] has joined #minecrafthelp
#1239 [18:43] <coleRT2005> I I don't have a crash report, I just can't get Minecraft to work on my Windows computer anymore. My son has been playing since 2013 and he hasn't been able to play for a month or two now. We click the link like always and nothing happens.
#1240 [18:43] <MorcoreV> So, You can't download it?
#1241 [18:44] <coleRT2005> It's been downloaded for over a year. Am I supposed to re-download it for some reason?
#1242 [18:44] <MorcoreV> I don't get it what is preventing you from playing the game?
#1243 [18:44] <MorcoreV> Crash? Doesn't open at all?
#1244 [18:45] <MorcoreV> Please specify what happens
#1245 [18:45] <coleRT2005> When I click on the shortcut on my desktop, and then I click on Start, nothing happens. Nothing opens.
#1246 [18:45] <Bob_Crane> soares: PSST u dont gotta spam the chat geeeeee..
#1247 [18:45] <coleRT2005> It used to open his Minecraft game/world (sorry, I'm not familiar with it)
#1248 [18:45] <MorcoreV> Will you screenshot it with Lightshot? Click on start and screenshot what happens. with Lightshot
#1249 [18:46] <webrosc|gone> sounds like no java issue
#1250 [18:46] <MorcoreV> Or, It's just downloading but he doesn't see it
#1251 [18:46] * SgtSackSlap is now known as Kaname
#1252 [18:46] <webrosc> wat start, or play?
#1253 [18:46] <webrosc> wait*
#1254 [18:46] <MorcoreV> I think he means both
#1255 [18:47] <webrosc> coleRT2005, exactly what do you do and what happens?
#1256 [18:47] <coleRT2005> I guess I'm trying to figure out if something changed with Minecraft in the last few months? I saw they got bought by Microsoft...
#1257 [18:47] <MorcoreV> In minecraft it's play.
#1258 [18:47] <MorcoreV> Sir, Please co-operate
#1259 [18:47] <webrosc> microsoft buying mojang has no baring on how the game works
#1260 [18:48] <jjs999jjs> lol really?
#1261 [18:48] <MorcoreV> Go download this https://app.prntscr.com/en/index.html , Install it, And screenshot what happens when you click on play, Then send it.
#1262 [18:48] <jjs999jjs> oops sorry
#1263 [18:48] <Lord_Ralex> MorcoreV, that is a waste....
#1264 [18:48] <MorcoreV> When you screenshot it will tell you to copy the url, copy it and paste it here
#1265 [18:48] <MorcoreV> What do you mean, Lord?
#1266 [18:48] <Lord_Ralex> MorcoreV, there is 0 reason to need that
#1267 [18:48] <Lord_Ralex> When windows itself can already take screenshots.
#1268 [18:48] <jjs999jjs> be nice
#1269 [18:49] <webrosc> printscreen > imgur
#1270 [18:49] <webrosc> done
#1271 [18:49] <MorcoreV> He doesn't know anything about minecraft, I keep asking him he doesn't answer.
#1272 [18:49] <coleRT2005> I double-click on the desktop shortcut as always, it says it can't verify the publisher. I hit run. (v. 1.7.4)
#1273 [18:49] * Lord_Ralex kicked MorcoreV from #minecrafthelp (Reason: orcoreV :You have been assuming and been a pain during this process.)
#1274 [18:49] <webrosc> coleRT2005, ok, then what happens?
#1275 [18:49] <coleRT2005> It gives me the launcher 1.5.3
#1276 [18:49] <webrosc> ok, then?
#1277 [18:50] * MorcoreV [MorcoreV@notlogged] has joined #minecrafthelp
#1278 [18:50] <jjs999jjs> wow
#1279 [18:50] <MorcoreV> Nice reason, Anyways.
#1280 [18:50] <MorcoreV> Sir, What does it say when you click play?
#1281 [18:50] <jjs999jjs> nice try MorcoreV I got what you were trying to do mate
#1282 [18:50] <coleRT2005> It's like a blog. Right now it tells me about Humble. There are two other tabs (the launcher and log)
#1283 [18:50] <Lord_Ralex> MorcoreV, just stop. webrosc is already doing it.
#1284 [18:50] <MorcoreV> What do you mean jjs?
#1285 [18:50] <jjs999jjs> I meant I supported what you tried
#1286 [18:50] <jjs999jjs> thats all
#1287 [18:51] <MorcoreV> Lord, He is answering me.
#1288 [18:51] <coleRT2005> I'm sorry, I'm just a mom of a disappointed 9 year old, and I am sorry I don't know how to do screen shots.
#1289 [18:51] <MorcoreV> And I am trying to help him.
#1290 [18:51] <MorcoreV> Oh, Then I am sorry.
#1291 [18:51] <jjs999jjs> morcoreV step aside man
#1292 [18:51] <webrosc> coleRT2005, so you get the launcher up, you see a big button that says play?
#1293 [18:51] <MorcoreV> So what happens when you click play? Does it tell you anything in the log?
#1294 [18:51] * Lord_Ralex kicked MorcoreV from #minecrafthelp (Reason: orcoreV :My final warning: <Lord_Ralex> MorcoreV, just stop. webrosc is already doing it.)
#1295 [18:52] * MorcoreV [MorcoreV@notlogged] has joined #minecrafthelp
#1296 [18:52] <MorcoreV> Wth? I answered first, And helped first, Why does web get it?
#1297 [18:52] * Jpnock [Jpnock@notlogged] has quit. (Quit: Nettalk6 - www.ntalk.de)
#1298 [18:52] <jjs999jjs> morcoreV see pm
#1299 [18:52] <coleRT2005> I hit Play and it all disappears.
#1300 [18:52] <Bob_Crane> that prntscrn LOOKS neat
#1301 [18:53] <webrosc> coleRT2005, so the launcher just closes, and nothing happens?
#1302 [18:53] <Lord_Ralex> MorcoreV, because i go for experience over those that are missing parts of a conversion and trying to go back on it.
#1303 [18:53] <MorcoreV> I don't see it jjs because Mr.YouDon'tHaveThePermissionToHelpPeople kicked me
#1304 [18:53] <jjs999jjs> its a pm
#1305 [18:53] <MorcoreV> I am new to this kind of chat, Where can I see it?
#1306 [18:53] <jjs999jjs> Lord_Ralex, I am simply trying to advise morocreV
#1307 [18:54] <jjs999jjs> look down
#1308 [18:54] <jjs999jjs> see jjs999jjs
#1309 [18:55] <coleRT2005> correct, nothing happens, it disappears.
#1310 [18:55] <coleRT2005> I'm seeing two different profiles (coleRT2005 and something called Forge). I've tried clicking both before hitting Play.
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#1313 [18:56] <coleRT2005> It says ready to Play Minecraft 1.6.4. Is there a way to update, do I NEED to update?
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#1315 [18:56] <jdude138> When I open the Minecraft launcher, it starts to launch the game, then crashes and says that my grapic driver is out of date, then after that message appeared, i went to the driver to update it, and it said that it was up to date, then i downloaded the intel driver update utillity and my intel chipset doesnt show up there to update my drivers http://paste.ubuntu.com/9826536/
#1316 [18:56] <webrosc> coleRT2005, lets change a setting first to try to get more info from the game
#1317 [18:56] <Lord_Ralex> jdude138, that computer is too old to play Minecraft.
#1318 [18:57] <webrosc> ??> coleRT2005 launcher/open
#1319 [18:57] <VoxelHead> coleRT2005: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1320 [18:57] <jp_> hey guys i just downloaded and bought minecraft for my daughter and cant get it to run. everytime i press play it gives me error codes
#1321 [18:57] * guiile [guiile@notlogged] has joined #minecrafthelp
#1322 [18:57] <webrosc> coleRT2005, follow the instruction VoxelHead gave you on the coleRT2005 profile
#1323 [18:58] <Lord_Ralex> ??> jp_ launcher/game-output
#1324 [18:58] <VoxelHead> jp_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1325 [18:58] <VoxelHead> jp_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1326 [18:58] <jdude138> i played minecraft on it with windows 7, but this started happening when i updated it to window 8.1
#1327 [18:58] <jp_> [15:54:09] [Client thread/INFO]: Setting user: lpsprincess789 [15:54:09] [Client thread/INFO]: (Session ID is token:5b3d5b77d98247e4a7b6c0247de17a5c:43aad3859070423d8a9f0dbb4286c541) [15:54:13] [Client thread/INFO]: LWJGL Version: 2.9.1 [15:54:14] [Client thread/INFO]: Reloading ResourceManager: Default [15:54:15] [Sound Library Loader/INFO]: Starting up SoundSystem... [15:54:15] [Thread-6/INFO]: Initializing LWJGL OpenAL [15:54:15
#1328 [18:58] <Lord_Ralex> ??> jp_ paste
#1329 [18:58] <VoxelHead> jp_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1330 [18:58] <MorcoreV> Use ubuntu jp_
#1331 [18:59] <MorcoreV> Jeez the chat is full
#1332 [18:59] <Lord_Ralex> jdude138, 1) That computer should not run Windows 8.1 2) That video card is not supported past Minecraft 1.7.2
#1333 [18:59] <Lord_Ralex> jdude138, you simply need a new computer.
#1334 [18:59] <MorcoreV> OR a new graphics card
#1335 [18:59] <jp_> http://paste.ubuntu.com/9826760/
#1336 [18:59] <soares> http://www.ubuntu.com/
#1337 [18:59] <Lord_Ralex> MorcoreV, when i say new computer, i mean new computer.
#1338 [18:59] * Charleyhorse88 [Charleyhorse88@notlogged] has joined #minecrafthelp
#1339 [19:00] <MorcoreV> Rather than a 600$ Computer
#1340 [19:00] <MorcoreV> Lord, You can change what's in your computer...It's that easy
#1341 [19:00] <Lord_Ralex> ??> jp_ gpu/intel/ig4
#1342 [19:00] <VoxelHead> jp_: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#1343 [19:00] <VoxelHead> jp_: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1344 [19:00] <MorcoreV> Why do you always want to prove me wrong?
#1345 [19:00] <coleRT2005> http://paste.ubuntu.com/9826769/
#1346 [19:00] * Lord_Ralex kicked MorcoreV from #minecrafthelp (Reason: orcoreV :I do not prove. I am right. You are inexperience and failing to learn.)
#1347 [19:01] <jp_> thanks let me try
#1348 [19:01] <webrosc> coleRT2005, well done you did step 2 youeself :)
#1349 [19:01] <jdude138> then how was i able to play minecraft 1.8.1 on windows 7
#1350 [19:02] <webrosc> coleRT2005, has your son been playing minecraft modded, or has he just been attempting to?
#1351 [19:02] * markcallen [markcallen@notlogged] has quit. (Remote host closed the connection)
#1352 [19:02] <Lord_Ralex> jdude138, because windows 7 is not windows 8.1. And some times you get lucky.
#1353 [19:02] <webrosc> jdude138, your computer is too old for windows 8.1
#1354 [19:02] <coleRT2005> Yes, my husband did the pokemon mod about a year ago
#1355 [19:02] <Bob_Crane> ok ok what does that +b or +v or any thing with a + beside it mean
#1356 [19:03] <webrosc> coleRT2005, ok, looks like thats where the issue is, we can reset the files so your son can play normal (vanilla) minecraft
#1357 [19:03] <coleRT2005> He says YES!
#1358 [19:03] * markcallen [markcallen@notlogged] has joined #minecrafthelp
#1359 [19:03] <Bob_Crane> brb
#1360 [19:03] <webrosc> coleRT2005, yes to normal vanilla?
#1361 [19:04] <coleRT2005> yes to normal vanilla
#1362 [19:04] <soares> http://paste.ubuntu.com/9826815/
#1363 [19:04] <webrosc> coleRT2005, ok, follow the guide VoxelHead will give you in a moment
#1364 [19:04] <webrosc> ??> coleRT2005 win/reinst
#1365 [19:04] <VoxelHead> coleRT2005: You may need to reinstall the locally installed files that Minecraft puts into place.
#1366 [19:04] <VoxelHead> coleRT2005: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#1368 [19:05] <coleRT2005> VoxelHead, am I running it from a website, or from my computer? Just checking before I try your instructions (it might be obvious once I do it).
#1369 [19:05] <coleRT2005> VoxelHead, am I running it from a website, or from my computer? Just checking before I try your instructions (it might be obvious once I do it).
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#1371 [19:06] <webrosc> coleRT2005, what? minecraft isn't run from a website
#1372 [19:06] <webrosc> coleRT2005, oh sorry, i read that wrong
#1373 [19:07] <webrosc> coleRT2005, its all on your computer
#1374 [19:07] <webrosc> coleRT2005, its all on your computer
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#1376 [19:07] <candykiller_> IM SUCH A JACK ASS
#1377 [19:07] * Lord_Ralex kicked candykiller_ from #minecrafthelp (Reason: andykiller_ :candykiller_)
#1378 [19:07] <coleRT2005> Delete all folders (except "save") or just the log files (that say something about Forge)?
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#1382 [19:07] <webrosc> coleRT2005, all but the saves folder
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#1385 [19:08] <soares> my minecraft is very crashando and pings the servers does not specify any exact connection
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#1387 [19:08] <jp_> i cant figure out how to change versions
#1388 [19:08] <CubetteTheThird> ??> jp_ launcher/change-version
#1389 [19:08] <VoxelHead> jp_: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1390 [19:09] <jp_> ok thanks
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#1392 [19:09] <coleRT2005> VoxelHead, it doesn't want me delete the Launch file, is that okay?
#1393 [19:10] <coleRT2005> launcher
#1394 [19:10] <webrosc> coleRT2005, oh, close the launcher down first
#1395 [19:10] <soares> my minecraft is very crashando and pings the servers does not specify any exact connection
#1396 [19:10] <soares> my minecraft is very crashando and pings the servers does not specify any exact connection
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#1398 [19:11] <jp_> does anyone know what version i should use?
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#1400 [19:11] <webrosc> soares, you don't need to repeat yourself over and over
#1401 [19:11] <soares> ok sorry
#1402 [19:11] <webrosc> soares, minecraft crashes when you play single player or a server?
#1403 [19:11] <jonathan>
#1404 [19:11] <angelrod12> hey
#1405 [19:11] * Kaname is now known as Ritsuka
#1406 [19:12] <soares> um único jogador
#1407 [19:12] <coleRT2005> VoxelHead, it's downloading a whole bunch of stuff currently...finger crossed :)
#1408 [19:12] <webrosc> soares, english please, do you get a crash report?
#1409 [19:12] <jonathan> minecraf
#1410 [19:12] * doc_ [doc_@notlogged] has quit. (Ping timeout: 186 seconds)
#1411 [19:12] <soares> single player
#1412 [19:13] <angelrod12> hi
#1413 [19:13] <jonathan> a ok
#1414 [19:13] <webrosc> coleRT2005, VoxelHead is a bot to help us say things ;), it is downloading new clean files
#1415 [19:13] <jonathan> lslslslslsl
#1416 [19:13] <coleRT2005> I see it says v.1.8.1, so that's new.
#1417 [19:13] <webrosc> jonathan, do you need any help?
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#1421 [19:13] <webrosc> angelrod12, do you need any help?
#1422 [19:13] <soares> single player
#1423 [19:13] <angelrod12> yes
#1424 [19:13] <webrosc> soares, do you get a crash report?
#1425 [19:14] <angelrod12> yes
#1426 [19:14] <soares> no
#1427 [19:14] <angelrod12> yes
#1428 [19:14] <webrosc> soares, how do you know it is crashing then?
#1429 [19:14] <Charleyhorse88> Hello all! I have just built my first P.C and have just loaded everything up BUT mincraft is not working I have that 'report' thing copy and pasted could someone have a look at it and give me and idea of what to do? Cheers
#1430 [19:15] <webrosc> Charleyhorse88, we need a link to the report here
#1431 [19:15] <soares> a sorry yes
#1432 [19:15] <Charleyhorse88> http://paste.ubuntu.com/9826740/ that the one
#1433 [19:15] <angelrod12> ok
#1434 [19:15] <webrosc> angelrod12, ask your question, don't just say words
#1435 [19:15] <coleRT2005> webrosc, Thank you so much!!! My son even has some old worlds (or something like that)!! Yea!! Thanks, we appreciate all your help!!!
#1436 [19:15] <angelrod12> wat
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#1438 [19:16] <webrosc> coleRT2005, glad to have helped
#1439 [19:16] <soares> I want to send a link of my report?
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#1441 [19:17] <webrosc> soares, use http://paste.ubuntu.com/ to post the report, then give us the link to it
#1442 [19:17] <webrosc> Charleyhorse88, on moment
#1443 [19:17] <soares> http://paste.ubuntu.com/9826815/
#1444 [19:17] <Charleyhorse88> Not a problem
#1445 [19:17] <Charleyhorse88> Not a problem
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#1447 [19:19] <webrosc> Charleyhorse88, download and install https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22165
#1448 [19:19] <soares> http://paste.ubuntu.com/9826815/
#1449 [19:19] <Charleyhorse88> okie dokie
#1450 [19:21] <soares> http://paste.ubuntu.com/9826815/
#1451 [19:21] <webrosc> soares, ok, looking into it
#1452 [19:22] <soares> ok
#1453 [19:23] <Charleyhorse88> ok restarting back soon
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#1460 [19:35] <Charleyhorse88> Im back. minecraft is working! Thanks a bunch for the help.
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#1465 [19:41] <Bob_Crane> *cough* yw
#1466 [19:45] * stevesollman [stevesollman@notlogged] has joined #minecrafthelp
#1467 [19:46] <stevesollman> it wont let me make a minecraft account.. any help!!!
#1468 [19:46] <soares> webrosc already finished looking at my report?
#1469 [19:46] <webrosc> soares, sorry, was busy doing something
#1470 [19:47] <webrosc> stevesollman, try using a different browser
#1471 [19:47] <stevesollman> it says it wont verify my account
#1472 [19:48] <webrosc> soares, what antivirus do you use?
#1473 [19:48] <soares> ok
#1474 [19:48] <soares> a
#1475 [19:48] <webrosc> stevesollman, so your waiting for verifivcation email?
#1476 [19:48] <soares> Avast free antivirus
#1477 [19:49] <stevesollman> it say it cant send it idk y i tryed the email i use all the time and i tryed a new one i made just 4 minecraft
#1478 [19:49] <webrosc> stevesollman, you will need to contact Mojang then
#1479 [19:50] <webrosc> ??> stevesollman mojang/email
#1480 [19:50] <VoxelHead> stevesollman: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1481 [19:50] <VoxelHead> stevesollman: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1482 [19:50] <stevesollman> ok how do i do that
#1483 [19:50] <stevesollman> dam they have no number?
#1484 [19:50] <webrosc> soares, can you try disabling avast and then try to run minecraft
#1485 [19:50] <soares> ok
#1486 [19:50] <webrosc> stevesollman, nope, and even if they did its 2am in Sweden right now
#1487 [19:51] <stevesollman> microsoft cant help?
#1488 [19:52] <webrosc> microsoft just ownMojang, thats it
#1489 [19:52] <stevesollman> ook
#1490 [19:52] <webrosc> Mojang runs minecraft
#1491 [19:52] <stevesollman> lol
#1492 [19:52] <jjs999jjs> microfost provide massive help but nothing for minecraft
#1493 [19:52] <Bob_Crane> no way *ghasps*
#1494 [19:52] <jjs999jjs> microsoft provide massive help but nothing for minecraft
#1495 [19:52] <Synchunk> jjs999jjs, stop repeating yourself
#1496 [19:53] <jjs999jjs> no phone number
#1497 [19:53] <jjs999jjs> I corrected
#1498 [19:53] <Synchunk> jjs999jjs, Microsoft does not run Minecraft. Mojang does.
#1499 [19:53] <jjs999jjs> so I am wrong?
#1500 [19:53] <jjs999jjs> or not?
#1501 [19:53] <Synchunk> jjs999jjs, Mojang does provide support, but only for issues that are actually related to their game.
#1502 [19:53] * markcallen [markcallen@notlogged] has quit. (Remote host closed the connection)
#1503 [19:53] <Bob_Crane> hm
#1504 [19:53] * Panda_218 [Panda_218@notlogged] has joined #minecrafthelp
#1505 [19:53] <jjs999jjs> I mentioned mojang?
#1506 [19:53] <jjs999jjs> where?
#1507 [19:53] <Panda_218> hi
#1508 [19:54] <jjs999jjs> I was speaking about microsoft
#1509 [19:54] <Synchunk> jjs999jjs, you were complaining about Microsoft not providing help for Minecraft.
#1510 [19:54] <jjs999jjs> I complained?
#1511 [19:54] <jjs999jjs> where?
#1512 [19:54] <jjs999jjs> I stated facts]
#1513 [19:54] <jjs999jjs> please show me where i went wrong?
#1514 [19:54] <Synchunk> I just explained that.
#1515 [19:54] <webrosc> Panda_218, hi, can we assist you?
#1516 [19:54] <soares> I ran the minecraft, and now put in single player?
#1517 [19:54] * jjs999jjs reads up and logs this convo
#1517 [19:54] <webrosc> soares, yes
#1518 [19:55] * jp_ [jp_@notlogged] has quit. (Quit: Web client closed)
#1519 [19:55] <Panda_218> um every time i start minecraft
#1520 [19:55] <Panda_218> it crashes
#1521 [19:55] <phroa> jjs999jjs: it's being logged by many people
#1522 [19:55] <webrosc> Panda_218, ok, do you get a crash report?
#1523 [19:55] <Panda_218> yes
#1524 [19:55] <phroa> jjs999jjs: anyway, microsoft does not support the game. mojang does.
#1525 [19:55] <webrosc> may we see the crash?
#1526 [19:55] <Panda_218> one sec
#1527 [19:55] <phroa> jjs999jjs: it's mojang's decision how to provide technical assistance
#1528 [19:55] <soares> crashed again
#1529 [19:56] <webrosc> Panda_218, make use of paste.ubuntu.com to post the report
#1530 [19:56] <Panda_218> [19:55:49] [Client thread/INFO]: Setting user: Panda_218 [19:55:49] [Client thread/INFO]: (Session ID is token:94d7682de03a4bc6a3a7b6fb76635852:79252c6c08bb4d6fac15e7476b7c86cc) [19:55:52] [Client thread/INFO]: LWJGL Version: 2.9.1 [19:55:53] [Client thread/INFO]: Reloading ResourceManager: Default # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ff9f2
#1531 [19:56] <phroa> ??> Panda_218 paste
#1532 [19:56] <VoxelHead> Panda_218: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1533 [19:56] <jjs999jjs> good then many people can see the actual support microsoft provides for their new acquisition and how much REAL support (not including the account payment issues)they ACTUALLY provide for the many parents who buy the product and feel they get ripped off
#1534 [19:56] <Panda_218> oops
#1535 [19:56] <webrosc> soares, ok, lets take a deeper look at your computer, do as VoxelHead tells you
#1536 [19:56] <Panda_218> sec
#1537 [19:56] <jjs999jjs> but yes its down to mojang/microsoft
#1538 [19:57] <webrosc> ??> soares tools/hjt
#1539 [19:57] <VoxelHead> soares: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1540 [19:57] <VoxelHead> soares: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1541 [19:58] <Synchunk> jjs999jjs, again: Microsoft bought Mojang, but Mojang still owns Minecraft. They provide the support, not Microsoft.
#1542 [19:59] <Panda_218> sec
#1543 [19:59] <jjs999jjs> just for the record I am a TRUE supporter of this channel, simply because I KNOW the unpaid staff who are here do sterling work for the poor people with issues. I say nothing bad about any of you guys here, I simply wonder as to why microsft (who now own minecraft) cannot provide REAL support to the people who STILL but minecraft
#1544 [19:59] <Synchunk> jjs999jjs, 99% of the issues here are not related to the game itself.
#1545 [19:59] <jjs999jjs> really?
#1546 [19:59] <Synchunk> jjs999jjs, the other ones are redirected to Mojang.
#1547 [19:59] <webrosc> jjs999jjs, microsoft bought Mojang, not minecraft
#1548 [19:59] <Synchunk> jjs999jjs, yes. Missing graphics drivers, things like that.
#1549 [19:59] <jjs999jjs> mojang ONLY deals with account issues
#1550 [19:59] <jjs999jjs> account = payments
#1551 [20:00] <Synchunk> jjs999jjs, yeah. What else should they help with? Fixing people's computers?
#1552 [20:00] <jjs999jjs> am I wrong?
#1553 [20:00] <jjs999jjs> my point is proved
#1554 [20:00] <jjs999jjs> so
#1555 [20:00] <jjs999jjs> if someone buys miencraf
#1556 [20:00] <Synchunk> good
#1557 [20:00] <jjs999jjs> or minecraft*
#1558 [20:00] <jjs999jjs> and it doeant work
#1559 [20:00] <jjs999jjs> they come here?
#1560 [20:00] <jjs999jjs> and have no other recourse?
#1561 [20:00] <Panda_218> http://paste.ubuntu.com/9827400/
#1562 [20:01] <Synchunk> jjs999jjs, they can take their computer to a repair shop. It's not a problem with the game, why would Mojang provide support for something that's not related to their products?
#1563 [20:01] <jjs999jjs> no wonder parents start their own forums
#1564 [20:01] <jjs999jjs> of course it would NEVER be the game issue
#1565 [20:01] * grabertin [grabertin@notlogged] has joined #minecrafthelp
#1566 [20:01] <jjs999jjs> anyhow
#1567 [20:01] <jjs999jjs> I mean no offence
#1568 [20:01] <Panda_218> anyone see the link?
#1569 [20:01] <jjs999jjs> you guys DO sterling work
#1570 [20:01] * A-Z [A-Z@notlogged] has joined #minecrafthelp
#1571 [20:01] <Synchunk> jjs999jjs, I've been helping here for quite a while and I can confirm that it's missing drivers in 99% of the cases
#1572 [20:01] <jjs999jjs> I support YOU
#1573 [20:01] <webrosc> Panda_218, yup, one moment
#1574 [20:01] <Panda_218> k ty
#1575 [20:02] <Panda_218> :)
#1576 [20:02] <jjs999jjs> well I see many people with buying the game issues
#1577 [20:02] <jjs999jjs> I guess I am stupid
#1578 [20:02] <Synchunk> we don't help them, we send them to the Mojang support.
#1579 [20:02] <jjs999jjs> sychunk I KNOW you do great wqork
#1580 [20:02] <webrosc> Panda_218, do you know how to change minecraft version?
#1581 [20:02] <jjs999jjs> yes you do
#1582 [20:02] <Panda_218> yes
#1583 [20:02] * A-Z [A-Z@notlogged] has quit. (Client Quit)
#1584 [20:02] <jjs999jjs> my point is
#1585 [20:02] <webrosc> Panda_218, ok, can you change it to use 1.7.2 and see if it runs
#1586 [20:02] <Panda_218> ok
#1587 [20:03] <jjs999jjs> such a massive company making SO much money surely can provide a paid staff to assist more?
#1588 [20:03] <jjs999jjs> or not?
#1589 [20:03] <jjs999jjs> your happy to do it freely
#1590 [20:03] <phroa> not gonna lie
#1591 [20:03] <phroa> this conversation has gone on too long
#1592 [20:03] <Panda_218> yes it runs
#1593 [20:03] <grabertin> um im new to this chat thi g but does any one need help im a good builder and very creative
#1594 [20:03] <phroa> grabertin: this isn't really the place to recruit or be hired.
#1595 [20:03] <jjs999jjs> tnx sychunk
#1596 [20:03] <phroa> you can try http://www.minecraftforum.net/forums/servers/looking-for
#1597 [20:04] <jjs999jjs> people come here because they get sent here
#1598 [20:04] * soares [soares@notlogged] has quit. (Ping timeout: 186 seconds)
#1599 [20:04] <webrosc> Panda_218, if i#m not mistaken the issue is your GPU can't handle minecraft past 1.7.4 then
#1600 [20:04] <Panda_218> but it was working yesterday
#1601 [20:04] <webrosc> phroa, agree?
#1602 [20:04] * VoxelHead kicked jjs999jjs from #minecrafthelp (Reason: js999jjs :[Synchunk]: On the same page that sends them here, there's also a link to the Mojang support. Now.. if you don't need anything...)
#1603 [20:04] <Panda_218> and like all last week :(
#1604 [20:04] <phroa> if jjs cares jjs can contact @MojangSupport and ask for more people or something
#1605 [20:04] <phroa> iunno
#1606 [20:05] <Synchunk> I think he just wants to complain about... us helping people with things that the support can also do -_-
#1607 [20:05] <Bob_Crane> so danka for the help person who helped me earlier OMG I 4 Got ur name :D D:
#1608 [20:06] <Bob_Crane> oh it was MorcoreV but what ever
#1609 [20:06] <Bob_Crane> brb
#1610 [20:07] <webrosc> Panda_218, can you do a dxdiag log for us to see if it is the gpu at issue
#1611 [20:07] <Panda_218> ^ ?
#1612 [20:07] <webrosc> ??> Panda_218 win/dxdiag
#1613 [20:07] <VoxelHead> Panda_218: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1617 [20:08] <jjs999jjs> sorry for the truth guys
#1618 [20:09] <Panda_218> ok one sec
#1619 [20:09] <jjs999jjs> i got kicked :(
#1620 [20:09] * Chrisfarmer97 [Chrisfarmer97@notlogged] has joined #minecrafthelp
#1621 [20:10] <jjs999jjs> ello chris
#1622 [20:10] <Chrisfarmer97> Howdy
#1623 [20:10] <jjs999jjs> welcoem
#1624 [20:10] <jjs999jjs> welcome
#1625 [20:10] <Chrisfarmer97> Thanks. Does anyone play pocket edition?
#1626 [20:10] <jjs999jjs> no
#1627 [20:10] <jjs999jjs> no one
#1628 [20:11] * Chrisfarmer97 [Chrisfarmer97@notlogged] has quit. (Client Quit)
#1629 [20:11] <phroa> dude
#1630 [20:11] <Panda_218> http://paste.ubuntu.com/9827522/
#1631 [20:11] <phroa> dude.
#1632 [20:11] <webrosc> Panda_218, close, need the whole log
#1633 [20:12] <Panda_218> oh oops
#1634 [20:12] <webrosc> Panda_218, but looking at that sofar my initial diagnosis maybe wrong
#1635 [20:15] * DarksoulEX [DarksoulEX@notlogged] has joined #minecrafthelp
#1636 [20:16] <Panda_218> http://paste.ubuntu.com/9827592/
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#1638 [20:16] <Scott> phroa: ping me if needed.
#1639 [20:16] <stevesollman> i got it to work with googlecrome
#1640 [20:17] <stevesollman> going in game
#1641 [20:17] * stevesollman [stevesollman@notlogged] has quit. (Quit: Web client closed)
#1642 [20:17] <webrosc> Panda_218, ok your drivers are a little old, lets try these https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 grab the exe one
#1643 [20:18] * webrosc hopes it won't demand hp drivers
#1643 [20:18] <Panda_218> k
#1644 [20:22] <Panda_218> its extracting files
#1645 [20:23] * DeJay6424 [DeJay6424@notlogged] has joined #minecrafthelp
#1646 [20:23] * souphacker [souphacker@notlogged] has joined #minecrafthelp
#1647 [20:23] <DeJay6424> Hey guys! I'm helping a mac user create a server and when he runs the start.command file it errors with file not found
#1648 [20:23] * zanker100 [zanker100@notlogged] has joined #minecrafthelp
#1649 [20:23] <zanker100> Hello?
#1650 [20:23] <phroa> DeJay6424: my immediate guess is he got the minecraft_server.jar filename wrong
#1651 [20:24] <DeJay6424> Hello zanker100
#1652 [20:24] <phroa> DeJay6424: have him come here so it'll be easier to diagnose please
#1653 [20:24] <DeJay6424> Is it SUPPOSED to be called minecraft_server.jar
#1654 [20:24] <DeJay6424> I've sent him a spigot file.
#1655 [20:24] <zanker100> Does anybody know if I can do splitscreen multiplayer on Minecraft Vita Edition if I'm on a Playstation TV?
#1656 [20:24] <phroa> it doesn't have to be, but the filename and the name in the command file needs to be exactly the same
#1657 [20:25] <DeJay6424> zanker100: You should be good if they are both on your network and the Playstation TV has Minecraft.
#1658 [20:25] <DeJay6424> ;P
#1659 [20:25] <zanker100> No, I mean can ONE PSTV play Minecraft Splitscreen on just the PSTV?
#1660 [20:26] <zanker100> Like I have two Dualshock 3 controllers
#1661 [20:26] <DeJay6424> zanker100: I don't know I'm a Xbox user.
#1662 [20:26] <zanker100> oh
#1663 [20:27] <zanker100> Well does anybody here know?
#1664 [20:27] * SWAGKid69 [SWAGKid69@notlogged] has joined #minecrafthelp
#1665 [20:28] <SWAGKid69> #YOLO
#1666 [20:28] <zanker100> wut
#1667 [20:28] <phroa> zanker100, SWAGKid69, what
#1668 [20:28] <phroa> pick one name and stick with it
#1669 [20:28] <zanker100> wait what
#1670 [20:29] * DeJay6424 [DeJay6424@notlogged] has quit. (Ping timeout: 186 seconds)
#1671 [20:29] * Bob_Crane [Bob_Crane@notlogged] has quit. (Ping timeout: 186 seconds)
#1672 [20:30] <GreyVulpine> zanker100 - You and SWAGKid69 are the same person. Pick a name. Stick with it.
#1673 [20:30] <webrosc> zanker100, in answer to your question, we don't know, but as you have the kit to test it, why not test it and see
#1674 [20:30] * helpmeplease [helpmeplease@notlogged] has joined #minecrafthelp
#1675 [20:30] <phroa> helpmeplease: hi, with what?
#1676 [20:31] * helpmeplease [helpmeplease@notlogged] has quit. (Client Quit)
#1677 [20:31] <Synchunk> ..
#1678 [20:31] <webrosc> you scared him off
#1679 [20:31] <phroa> *twitches*
#1680 [20:31] <Panda_218> still in doing this..
#1681 [20:31] <Panda_218> taking so long
#1682 [20:31] <webrosc> Panda_218, its installing?
#1683 [20:31] <webrosc> or still unpacking?
#1684 [20:32] <Panda_218> i believe its unpacking
#1685 [20:32] * zanker100 [zanker100@notlogged] has quit. (Ping timeout: 186 seconds)
#1686 [20:32] <Panda_218> i click yes i will restart my computer
#1687 [20:32] <Panda_218> or no
#1688 [20:32] <webrosc> yes
#1689 [20:32] <Panda_218> ok then brb
#1690 [20:32] * SWAGKid69 [SWAGKid69@notlogged] has quit. (Ping timeout: 186 seconds)
#1691 [20:32] * CICIKITTY9 [CICIKITTY9@notlogged] has joined #minecrafthelp
#1692 [20:34] <CICIKITTY9> please help me im new to this im trying to join a whitelist and the web address isnt working
#1693 [20:35] <phroa> CICIKITTY9: you shouldn't need a web address to get put on a whitelist
#1694 [20:35] <phroa> ask a server operator to manually whitelist you
#1695 [20:36] * Wayne [Wayne@notlogged] has joined #minecrafthelp
#1696 [20:36] * Panda_218 [Panda_218@notlogged] has quit. (Ping timeout: 186 seconds)
#1697 [20:36] <CICIKITTY9> ok well its for my daughter and shes 10 shes new to this and so am i..any recommendations of servers for kids
#1698 [20:37] <phroa> ??> CICIKITTY9 mp/servers
#1699 [20:37] <VoxelHead> CICIKITTY9: There currently is no master list of all Multiplayer servers. Fan-made indexes include http://minestatus.net/ - http://www.mcserverlist.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#1700 [20:37] <VoxelHead> CICIKITTY9: The MC forums' list can be found at http://www.minecraftforum.net/forums/servers . Also, try #smp, although it is not too active anymore.
#1701 [20:37] <phroa> there's a few websites that have lists of servers you can try
#1702 [20:38] <phroa> can't guarantee family-friendly-ness, but it's a start
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#1705 [20:40] * Bob_Crane [Bob_Crane@notlogged] has joined #minecrafthelp
#1706 [20:40] <Bob_Crane> hi
#1707 [20:40] <Bob_Crane> ok so about that problem u kid for the PSTV
#1708 [20:40] * hapke [hapke@notlogged] has joined #minecrafthelp
#1709 [20:43] * Panda_218 [Panda_218@notlogged] has joined #minecrafthelp
#1710 [20:43] <Panda_218> i don't know if it's finished but minecraft is still not working
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#1712 [20:44] * hapke [hapke@notlogged] has quit. (Client Quit)
#1713 [20:44] * VoxelHead kicked Chewyn from #minecrafthelp (Reason: hewyn :Banned: Pleasure yourself somewhere else.)
#1714 [20:45] <Panda_218> anyone there
#1715 [20:45] <webrosc> Panda_218, did it say install complete or anything like that?
#1716 [20:46] <Panda_218> it said restart computer yes or no
#1717 [20:46] <Panda_218> tand i clicked yes
#1718 [20:46] <Panda_218> then nothing after that
#1719 [20:46] <webrosc> ok, can you do a new dxdiag log then
#1720 [20:46] * hapke [hapke@notlogged] has joined #minecrafthelp
#1721 [20:46] <Panda_218> ok
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#1723 [20:47] * hapke [hapke@notlogged] has quit. (Client Quit)
#1724 [20:48] <Panda_218> can i have link again
#1725 [20:49] <webrosc> ??> Panda_218 win/dxdiag
#1726 [20:49] <VoxelHead> Panda_218: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1727 [20:50] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Read error: Connection reset by peer)
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#1729 [20:52] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#1730 [20:53] <Panda_218> k sec
#1731 [20:54] * DylanStorm [DylanStorm@notlogged] has joined #minecrafthelp
#1732 [20:57] <Panda_218> http://paste.ubuntu.com/9827972/
#1733 [20:57] <webrosc> well the update did work, your drivers are now upto date
#1734 [20:58] * webrosc is shocked a HP accepted intel drivers
#1734 [20:58] <Panda_218> how come it wont work then :(
#1735 [20:58] * DylanStorm [DylanStorm@notlogged] has quit. (Ping timeout: 186 seconds)
#1736 [20:58] <webrosc> does 1.7.2 work still?
#1737 [20:58] <Panda_218> sec
#1738 [20:59] * tbdac130 [tbdac130@notlogged] has joined #minecrafthelp
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#1740 [20:59] <Panda_218> yep it does
#1741 [20:59] <webrosc> hmm....
#1742 [21:01] <tbdac130> im getting a crash report about not having properly updated graphix drivers, i followed the "fix this issue" procedure which lead me here with a copy of my DxDiag report.
#1743 [21:03] * Ricoz is now known as Rico|Gone
#1744 [21:03] <Panda_218> webrosc what should i do now :(
#1745 [21:04] <webrosc> can you try running 1.7.4
#1746 [21:04] <webrosc> tbdac130, can we have the link
#1747 [21:04] <webrosc> to the dxdiag
#1748 [21:04] <tbdac130> http://paste.ubuntu.com/9827974/
#1749 [21:05] <tbdac130> there you go
#1750 [21:05] <Panda_218> k
#1751 [21:06] <Panda_218> it worked
#1752 [21:06] <webrosc> tbdac130, your hhardware is not supported in windows 8, you need to downgrade windows back to 7 or whatever the laptop came with
#1753 [21:06] <tbdac130> would minecraft work with windows 7?
#1754 [21:06] <webrosc> Panda_218, oh? ok, can you raise the version a step at a time to see where it stops working
#1755 [21:06] <Panda_218> ok\
#1756 [21:07] <webrosc> tbdac130, yes there are windows 7 drivers for your hardware
#1757 [21:07] <tbdac130> great i could get windows 7 from microsoft's website correct?
#1758 [21:08] <webrosc> if you have a key for it yes
#1759 [21:08] <tbdac130> great thanks
#1760 [21:09] * Wayne [Wayne@notlogged] has joined #minecrafthelp
#1761 [21:10] <Panda_218> 1.7.5 -working
#1762 [21:11] <Panda_218> 1.7.9 working
#1763 [21:12] <Wayne> I just purchased Minecraft for OS X and I can not get it to install. Say I need LegacyJAVA 6 SE, but when I try to install that it say it is not compatible with OS X? What give?
#1764 [21:13] <Panda_218> 1.7.10 working
#1765 [21:13] <webrosc> Wayne, run osx update thingy (i don't use macs so no idea of its name)
#1766 [21:14] * Banished_Creeper [Banished_Creeper@notlogged] has joined #minecrafthelp
#1767 [21:14] <Panda_218> 1.8 working
#1768 [21:14] <Banished_Creeper> Someone stole my account what do i do?
#1769 [21:15] <Banished_Creeper> Hello?
#1770 [21:15] <Banished_Creeper> I need help
#1771 [21:15] <Banished_Creeper> please
#1772 [21:15] <Banished_Creeper> someone help
#1773 [21:15] * Bob_Crane [Bob_Crane@notlogged] has quit. (Ping timeout: 186 seconds)
#1774 [21:15] <webrosc> Banished_Creeper, fisrt of calm down
#1775 [21:15] <Banished_Creeper> I aplogies.
#1776 [21:15] <Banished_Creeper> Aplogise*
#1777 [21:15] <webrosc> ??> Banished_Creeper account/hacked
#1778 [21:16] <VoxelHead> Banished_Creeper: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1779 [21:16] <Wayne> No updates required is what My Mac Book pro sends back
#1780 [21:16] <VoxelHead> Banished_Creeper: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1781 [21:16] <Panda_218> oh wow its working now
#1782 [21:16] <Panda_218> ty webrosc
#1783 [21:16] <webrosc> Panda_218, awesome
#1784 [21:16] <Banished_Creeper> They changed the email too
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#1787 [21:17] * bacon_avenger is now known as bacon_work
#1788 [21:17] <webrosc> Banished_Creeper, as it says, contact Mojang then
#1789 [21:17] <Banished_Creeper> I don't know how.
#1790 [21:17] * Panda_218 [Panda_218@notlogged] has joined #minecrafthelp
#1791 [21:17] <Panda_218> i have one question
#1792 [21:17] <Panda_218> will minecraft work with evolve open?
#1793 [21:18] <webrosc> evolve does cause some issues for some
#1794 [21:18] <Panda_218> maybe that's why it wasn't working before
#1795 [21:18] * Banished_Creeper [Banished_Creeper@notlogged] has quit. (Client Quit)
#1796 [21:18] <webrosc> its possible
#1797 [21:19] * Ritsuka is now known as Kaname
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#1804 [21:39] <Willow> having issues with my account, it says that i have not purchased and i did purchase about 6 mos ago. what is going on with my account
#1805 [21:39] <Willow> ???
#1806 [21:40] * ZZero [ZZero@notlogged] has joined #minecrafthelp
#1807 [21:40] <ZZero> Hi
#1808 [21:41] <Willow> hello
#1809 [21:41] <ZZero> I remember my minecraft username, but not my email to log in to mojang with
#1810 [21:41] <ZZero> Is there a way you can help?
#1811 [21:41] <Willow> ugh i hope
#1812 [21:41] <ZZero> I have more than 15 emails, and I assure you I have no clue which one I used
#1813 [21:41] <webrosc> Willow, whats your minecraft username?
#1814 [21:42] <Willow> cheergirlwill
#1815 [21:42] <webrosc> ZZero, use https://minecraft.net/retrievename to test the emails
#1816 [21:42] <ZZero> I tried
#1817 [21:42] <ZZero> Another reason is i dont remember half the emails
#1818 [21:42] <ZZero> Because i'm an idiot
#1819 [21:42] <webrosc> Willow, are you logging in with your email or username?
#1820 [21:42] <Willow> lmao
#1821 [21:42] <ZZero> It would be very helpful if mojang could say that email is not registered or something around that
#1822 [21:43] <Willow> email
#1823 [21:43] <webrosc> Willow, put your email into the website i linked a moment ago, check the email you receive
#1824 [21:43] <Willow> does it need to be merged from minecraft to mojang?
#1825 [21:44] <webrosc> ZZero, in that case you will have to contact Mojang with your transaction id as proof of ownership
#1826 [21:44] <webrosc> Willow, your username is migrated
#1827 [21:44] <Willow> kk
#1828 [21:44] <Willow> checking response in email
#1829 [21:44] <ZZero> Transaction ID?
#1830 [21:44] <ZZero> How do I get that?
#1831 [21:45] <webrosc> ZZero, when did you buy minecraft?
#1832 [21:45] <webrosc> and what form of payment did you use?
#1833 [21:45] * chip [chip@notlogged] has quit. (Remote host closed the connection)
#1834 [21:45] <ZZero> around July or august of 2013
#1835 [21:45] * chip [chip@notlogged] has joined #minecrafthelp
#1836 [21:46] <webrosc> ZZero, paypal or credit card?
#1837 [21:46] <Willow> it still has not sent to my email
#1838 [21:47] <ZZero> Yeah
#1839 [21:47] <ZZero> Thats the problem
#1840 [21:47] <webrosc> Willow, possibly the wrong email address entered?
#1841 [21:47] <ZZero> I got the card from walgreens
#1842 [21:47] <ZZero> Minecraft card
#1843 [21:47] <webrosc> ZZero, ah, the cards code is your transaction id
#1844 [21:47] * Optimusl3anana [Optimusl3anana@notlogged] has joined #minecrafthelp
#1845 [21:47] <webrosc> the card is your proof of purchase
#1846 [21:48] <Optimusl3anana> Hey guys, i'm having trouble getting to broadcast twitch from my minecraft. Can anybody help?
#1847 [21:48] <ZZero> So I'm supposed to have the card
#1848 [21:48] <webrosc> Optimusl3anana, its saying to migrate, even thought you have?
#1849 [21:48] * boby [boby@notlogged] has joined #minecrafthelp
#1850 [21:48] <Optimusl3anana> YES!
#1851 [21:48] <Optimusl3anana> and when i go to broadcast settings in-game it just tells me to migrate my account first
#1852 [21:48] <webrosc> Optimusl3anana, logout of the launcher fully.... switch user...logout
#1853 [21:48] * boby [boby@notlogged] has quit. (Client Quit)
#1854 [21:48] <webrosc> then log back in
#1855 [21:49] <Optimusl3anana> log out of the launcher?
#1856 [21:49] <ZZero> Another problem is I don't hold a card for over a year and a half ;-;
#1857 [21:49] <webrosc> yes, load the laouncher, click the switch user on bottom right, then click logout
#1858 [21:49] * Kaname is now known as Ritsuka
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#1860 [21:50] <Optimusl3anana> and then log back in?
#1861 [21:50] <webrosc> Optimusl3anana, may need to close launcher and reopen it after logging out
#1862 [21:50] <webrosc> but yes then log back in
#1863 [21:50] <Willow> webrosc i tried 2 different emails with no response
#1864 [21:51] <webrosc> Willow, check your spam folder etc
#1865 [21:51] <Willow> i did, nada
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#1867 [21:52] <Optimusl3anana> No its only letting play demo? wtf??
#1868 [21:52] <webrosc> if your not receiveing emails then either your email provider is stopping them, or you put in wrong oinformation
#1869 [21:52] <webrosc> Optimusl3anana, then you entered the wrong login details
#1870 [21:52] <ZZero> So it's impossible for me to get my account back?
#1871 [21:53] * boby [boby@notlogged] has joined #minecrafthelp
#1872 [21:53] <webrosc> ZZero, you can try contacting Mojang, and explain your situation
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#1874 [21:54] * Panda_218 [Panda_218@notlogged] has joined #minecrafthelp
#1875 [21:54] <ZZero> Which email should I contact?
#1876 [21:55] <webrosc> ??> ZZero mojang/email
#1877 [21:55] <VoxelHead> ZZero: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1878 [21:55] <VoxelHead> ZZero: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#1881 [21:57] <Optimusl3anana> im signing in with the email on my mojang account and its still only letting play demo. what the fucking fuck
#1882 [21:57] * AuBot kicked Optimusl3anana from #minecrafthelp (Reason: ptimusl3anana :Please keep it civil.)
#1883 [21:57] * Optimusl3anana [Optimusl3anana@notlogged] has joined #minecrafthelp
#1884 [21:58] <Optimusl3anana> I am signing in with my freaking mojang email, and its still only letting me play demo. wtf!!!
#1885 [21:58] <webrosc> Optimusl3anana, login to https://account.mojang.com/me/ is minecraft listed there?
#1886 [21:58] <webrosc> Willow, same for you ^^
#1887 [21:59] <Optimusl3anana> freakin no! but i bought it because I have a freaking confirmation email, AND i've been playing it for months now!
#1888 [21:59] * boby_ [boby_@notlogged] has joined #minecrafthelp
#1889 [22:00] <Optimusl3anana> but its on a different email. and when i click the verification link that it sent me, it says that its invalid. when i click to resend a verification email. it takes me to this mojang account with nothing on it!
#1890 [22:00] <webrosc> if you won't do as i ask no point being here
#1891 [22:00] * ZZero [ZZero@notlogged] has quit. (Quit: Web client closed)
#1892 [22:00] <webrosc> you use the email you used to buy minecraft with
#1893 [22:01] <webrosc> if your logging into the mojang account and minecraft is not listed thats the wrong account
#1894 [22:01] <Optimusl3anana> I am trying to log in with the email that i bought it with, and it is not letting me
#1895 [22:02] <Optimusl3anana> but it lets me log in on the minecraft.net
#1896 [22:02] <webrosc> whats your minecraft username?
#1897 [22:02] <webrosc> ingame name
#1898 [22:02] <Optimusl3anana> wait i think i might have gotten it. just a sec
#1899 [22:03] * Optimusl3anana [Optimusl3anana@notlogged] has quit. (Quit: Web client closed)
#1900 [22:03] <webrosc> i guess someone was putting in incorrect info then -.-
#1901 [22:06] * boby [boby@notlogged] has quit. (Quit: Web client closed)
#1902 [22:07] <Willow> web it still is having issues finding it
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#1906 [22:09] * Delax|Away is now known as Delaxarnyazer
#1907 [22:09] <Willow> im logged in game, but states that i havent purchased and not sending to my email.......any other help options?
#1908 [22:09] <CubetteTheThird> email Mojang
#1909 [22:09] <Willow> getting frustrated
#1910 [22:09] <CubetteTheThird> ??> Willow mojang/email
#1911 [22:09] <VoxelHead> Willow: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1912 [22:09] <VoxelHead> Willow: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1913 [22:09] * tbdac130 [tbdac130@notlogged] has quit. (Quit: Web client closed)
#1914 [22:10] <Willow> so just sit tight til they get back to me then
#1915 [22:10] <CubetteTheThird> yup
#1916 [22:10] <Willow> well crap
#1917 [22:11] <Willow> ty for the help anyways, play the waiting game...........gnite
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#1925 [22:22] <rustyninja11> i need some help
#1926 [22:23] <rustyninja11> i cant get in to my account
#1927 [22:23] <rustyninja11> into*
#1928 [22:23] * BenBomb33 [BenBomb33@notlogged] has joined #minecrafthelp
#1929 [22:24] <rustyninja11> i forgot my password and i cant get in to my old e-mail
#1930 [22:24] <Andrio> ??> rustyninja11 account/send-email
#1931 [22:24] <VoxelHead> rustyninja11: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#1933 [22:25] <rustyninja11> how do you know your transaction ID
#1934 [22:26] <Andrio> If you don't have the email, whoever processed the payment may be able to give it to you.
#1935 [22:26] <Andrio> ??> rustyninja11 account/transaction-ID
#1936 [22:26] <VoxelHead> rustyninja11: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#1937 [22:26] <VoxelHead> rustyninja11: If you used PaySafeCard, your transaction ID is the card number.
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#1939 [22:26] <BenBomb33> Hey there, is there a way to view a list of your previous posts on the minecraft forums?
#1940 [22:27] <webrosc|noms> BenBomb33, http://www.minecraftforum.net/members/BenBomb33/posts
#1941 [22:27] <Andrio> ↑
#1942 [22:27] <BenBomb33> Appreciate it!
#1943 [22:27] <webrosc|noms> next time please use #minecraftforums for forum help
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#1945 [22:39] <rustyninja11> some there
#1946 [22:40] <rustyninja11> someone
#1947 [22:42] <rustyninja11> I cant get on my account and i dont know the e-mail i tried to get my transaction id and dont know the info for the paypal.
#1948 [22:42] <CubetteTheThird> rustyninja11, you don't have access to your paypal account?
#1949 [22:43] <rustyninja11> it was through my mom is was a long time ago
#1950 [22:43] <CubetteTheThird> rustyninja11, can you not ask your mom then?
#1951 [22:45] <rustyninja11> she doesnt know the info
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#1953 [22:45] <ProjectZero> HEello
#1954 [22:45] <rustyninja11> hi
#1955 [22:45] <CubetteTheThird> rustyninja11, well there's not much you can do without the ID. she could try contacting paypal for assistance, but there's nothing else I can recommend
#1956 [22:45] <CubetteTheThird> hello ProjectZero
#1957 [22:46] <ProjectZero> I have a problem when I try to stream in game it says I need to migrate my account but I can't migrate my account cause it already is
#1958 [22:46] <CubetteTheThird> ProjectZero, what's your minecraft username?
#1959 [22:47] <ProjectZero> ProjectZero_
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#1961 [22:48] <Kikoshi> Are any of the @mods able to view email requests?
#1962 [22:48] <Kikoshi> sent to mojang* I'm sorry
#1963 [22:48] <CubetteTheThird> ProjectZero, are you using the default game launcher?
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#1965 [22:48] <CubetteTheThird> Kikoshi, we don't work for Mojang here
#1966 [22:49] <ProjectZero> Yes
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#1968 [22:49] <CubetteTheThird> ProjectZero, logout of the launcher, close it and re-open it, and log back in
#1969 [22:49] <ProjectZero> It has optifine installed but I'm pretty sure that wouldn't matter
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#1971 [22:50] <CubetteTheThird> ProjectZero, actually that may affect it too
#1972 [22:50] <ProjectZero> I'll try a vanilla version then
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#1974 [22:50] <ProjectZero> And another question real quick is it normal for me to not be able to log in with my username?
#1975 [22:51] <Kikoshi> ah darn it
#1976 [22:51] <Kikoshi> I've sent emails about my password needed a reset because i can
#1977 [22:51] * rustyninja11 [rustyninja11@notlogged] has joined #minecrafthelp
#1978 [22:51] <Kikoshi> can't access my account for some reason, blah.
#1979 [22:52] <Kikoshi> don't want to be spamming the hell out of them either
#1980 [22:52] <rustyninja11> does minecraft have a phone # i can call
#1981 [22:52] <Kikoshi> yeah its in europe, so get a calling card.
#1982 [22:52] <CubetteTheThird> Kikoshi, then send 1 email, and wait for their reply
#1983 [22:52] <CubetteTheThird> rustyninja11, there is no number
#1984 [22:52] <rustyninja11> ugh ok
#1985 [22:52] <Kikoshi> I have cube :/, just silly that its taking so long.
#1986 [22:53] <ProjectZero> Thank you I'm pretty sure that worked ;)
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#1990 [22:58] <Marko> hello
#1991 [22:59] <Marko> my friend has been trying to get help and none of the people trying to help him are understanding the problem
#1992 [23:00] <Marko> my friend tried to get on and play today and he could not log onto his account, and he is trying to retrieve his password. all the help he has had they all are telling him that they cannot help him without verification that he bought the account
#1993 [23:00] <Marko> the card used to buy the account is no longer existant
#1994 [23:01] <CubetteTheThird> Marko, what kind of card? Gift card?
#1995 [23:02] <Marko> it was a credit card. but it was so long ago, that the information and card numbers have been changed
#1996 [23:02] <CubetteTheThird> Marko, did your friend try resetting their password?
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#1998 [23:05] <Marko> yea, my friend isnt too good at keeping things. he made a yahoo account just to make a minecraft account, but it was soo long ago he has 100% no clue what the info is :\
#1999 [23:05] <CubetteTheThird> Marko, ah, so I take it he doesn't have his confirmation email in that case
#2000 [23:05] <Marko> no
#2001 [23:06] <Marko> what im wondering is if you guys have security questions on a account that he is able to answer?
#2002 [23:06] <Marko> he litteraly has none of the information from hiss account besides his username
#2003 [23:06] <CubetteTheThird> Marko, in case you don't know, this chatroom is run by volunteers. We don't work for Mojang here
#2004 [23:07] <CubetteTheThird> Marko, does your friend know approximately when they bought the account?
#2005 [23:07] <Marko> around 3 years ago
#2006 [23:08] <CubetteTheThird> Marko, before fall 2013 ?
#2007 [23:09] <Marko> yes
#2008 [23:09] <CubetteTheThird> Marko, he could try contacting skrill to get the transaction ID then
#2009 [23:10] <CubetteTheThird> ??> Marko account/transaction-id/skrill
#2010 [23:10] <VoxelHead> Marko: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#2011 [23:10] <VoxelHead> Marko: If you need to recover your transaction ID from this service, you will need to contact Skrill: https://help.skrill.com/en/SpeakToSkrill
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