#MinecraftHelp > 2015-05-06
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#6 [00:48] <Whitefeather> Is this a giant chat room with random people or can I actually get help pertaining to an old account that I can't get onto?
#7 [00:49] <RainyMesa> This isn’t an official help channel
#8 [00:49] <Whitefeather> Is there one that I can get onto?
#9 [00:49] <RainyMesa> as far as I know no one that works with mojang helps out in here
#10 [00:49] <RainyMesa> Visit the mojang support site and contact them there
#11 [00:50] <Whitefeather> Thanks boss.
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#28 [01:53] <bora> minecraft crash report hatası veriyor
#29 [01:53] <bora> yardım eder misiniz
#30 [01:53] <bora> help me
#31 [01:54] <bora> kimse yokmu
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#48 [02:48] <MommaStew> hello. I have a problem and not sure how to correct it. My ex-husband purchased a server from you all and let the account go dead (lack of payment) which disappointed our daughter
#49 [02:49] <MommaStew> yet again. He changed the email on his profile with you so that I could enter and do the payment
#50 [02:49] <MommaStew> I got the server back online but decided to avoid disappointing our daughter and her friends again I would purchase my own server from you
#51 [02:49] <MommaStew> I thought I did so ... but it is now attached to his account (which I do not want)
#52 [02:49] <MommaStew> can you seperate it out for me onto an account for myself only
#53 [02:50] <MommaStew> I have already paid the $9.99 plus the $15 for plug ins and the $4 for premium support
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#55 [02:51] <MommaStew> actually... in looking at this I'm not sure I am in the right spot... I purchased this on MCProHosting
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#57 [02:52] <MommaStew> am I in the right place to ask these questions?
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#59 [02:56] <MommaStew> I'm guessing I am in the wrong spot
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#69 [03:17] <khymngf> okt[lkhmdh'k06igbm
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#73 [03:51] <stejoc> my minecraft dosent work
#74 [03:52] <Ninncore> what's the problem?
#75 [03:52] <stejoc> im dutch, so i cant realy good en
#76 [03:52] <Ninncore> stejoc, it's okay what does it say in the stacktrace
#77 [03:52] <stejoc> is sads lack of updated graphics drivers
#78 [03:52] <Ninncore> stejoc, well just update your graphics drivers?
#79 [03:53] <stejoc> that dont word for me, i have an pastebin url for the xdiag thing
#80 [03:53] <stejoc> work*
#81 [03:54] <stejoc> how can i play minecraft?
#82 [03:54] <Ninncore> stejoc, what gpu are u using?
#83 [03:54] <stejoc> what is a gpu?
#84 [03:55] <Ninncore> stejoc, your graphic card
#85 [03:55] <stejoc> let me take a look
#86 [03:57] <stejoc> can u give a example for a graphic card?
#87 [03:58] <Ninncore> stejoc, ATI, NVIDIA, INTEL
#88 [03:58] <stejoc> i have INTEL
#89 [03:59] <Ninncore> stejoc, Laptop, Desktop?
#90 [03:59] <stejoc> i have a hp laptop
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#92 [03:59] <stejoc> what was that?
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#94 [04:00] <Ninncore> stejoc, Could you also tell me the model so i can seek up the latest drivers?
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#96 [04:01] <stejoc> do u meen 64 or 32 bit? i have a 64 windows 8.1 pc
#97 [04:02] <Xynchunk> ??> stejoc win/dxdiag
#98 [04:02] <VoxelHead> stejoc: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#99 [04:03] <stejoc> how can i see the model?
#100 [04:03] <stejoc> HP Pavilion dm3 Notebook PC this?
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#102 [04:05] <stejoc> are u still hire?
#103 [04:06] <stejoc> hello??
#104 [04:06] <Xynchunk> stejoc: there should be another model number
#105 [04:07] <stejoc> can u give an example
#106 [04:08] <Xynchunk> yup, one moment
#107 [04:08] <stejoc> ok
#108 [04:09] <Xynchunk> should look like this: HP Pavilion dm3-1234
#109 [04:10] <stejoc> ok im gonna look. whare can i find it?
#110 [04:10] <Xynchunk> oh, there should be two letters after that: dm3-1234ab
#111 [04:10] <Xynchunk> at the bottom of the laptop, usually
#112 [04:10] <stejoc> ok
#113 [04:11] <stejoc> HP Pavilion dm3-1120ed
#114 [04:12] <Xynchunk> thanks
#115 [04:13] <stejoc> np but what can u do with it?
#116 [04:13] <Xynchunk> I'll try to find graphics drivers for you.
#117 [04:13] <stejoc> ok thanks
#118 [04:15] <Xynchunk> ??> stejoc gpu/intel/ig4
#119 [04:15] <VoxelHead> stejoc: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#120 [04:15] <VoxelHead> stejoc: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#121 [04:15] <Xynchunk> Try installing this, though: http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46585.exe
#122 [04:16] <stejoc> ok
#123 [04:16] <stejoc> what is that download
#124 [04:16] <stejoc> ?
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#126 [04:17] <stejoc> why must i download the link that u paste?
#127 [04:17] <Xynchunk> stejoc: graphics drivers for your computer.
#128 [04:19] <stejoc> ok but is that required???
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#130 [04:21] <Xynchunk> stejoc: you can try to install it and see if it solves your problem, if it does not work, you need to play Minecraft 1.7.2
#131 [04:21] <stejoc> ok thx
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#135 [04:26] <stejoc> het geeft een foutmelding, het programma zecht: dit systeem voldoet niet aan de minimale vereisten voor de installatie van de software. Het installatieprogramma word afgesloten.
#136 [04:27] <stejoc> sorry that was dutch ;) it displays an error message, the zecht program: this system does not meet the minimum requirements for installing the software. The installer is closed.
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#138 [04:28] <stejoc> it displays an error message, the zecht program: this system does not meet the minimum requirements for installing the software. The installer is closed.
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#142 [04:56] <Zephire> Hello? I need help with the MultiMC Launcher? I tried to run a FTB imported modpack, FTB Unleashed (1.5.2) but it always just goes to vanilla 1.5.2? Please help
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#153 [06:28] <janstaal14> help
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#176 [07:24] <misslerkster2000> Hi, I brought this game for my son and when we opened the box there was no manual/userguide
#177 [07:25] <misslerkster2000> please can we have one sent or can you send me a link to download it
#178 [07:25] <misslerkster2000> Thanks
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#186 [07:36] <xXTurtleOfWarXx> Ok, so I installed a mod. It and minecraft was all fine and dandy. Then, I couldn't switch profiles after restarting minecraft. The Launcher Kept saying loading. I unistalled it from appdatta, the .minecraft folder. Then after downloading the minecraft.exe and .msi I get the same message about runtime environment not working.. Even ran in administrator mode
#187 [07:36] <Hinsss> can u speak chinese
#188 [07:37] <Hinsss> i dont really understand why i cant play it
#189 [07:38] <xXTurtleOfWarXx> Can someone helpwith a pointer? I can type the whole message out, but thats it in a nutshell I cant install minecraft now...
#190 [07:38] <Hinsss> can someone help me?
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#192 [07:40] <Ninncore> xXTurtleOfWarXx, did you tried it turn on and off after mc uninstall?
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#194 [07:42] <xXTurtleOfWarXx> Please help, the sooner the better ;3
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#202 [08:25] <Manbird> Hello everyone. I just migrated my old mc account to a mojang account. I need to verify my email, but i won't receive one and i cannot send it again. My email is the right one. Nothing in my spam etc. Please help me.
#203 [08:26] <Ninncore> Manbird, It can take up to 24h tho, but should going quick as i did for me after "only" 4m
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#205 [08:27] <Manbird> Ok the thing is i wanted to play today cause i didnt play for a while. Can't now cause i got no account information that is working :/ meh
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#207 [08:28] <Ninncore> Manbird, well you can get an cracked client to play on sp or cracked servers, but it's not really an option
#208 [08:28] <webrosc> Ninncore, DO NOT SUGGEST CRACKED
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#210 [08:28] <Manbird> its not cause the server of my friends is not for that. even though i really really won't use that
#211 [08:29] <Ninncore> webrosc, alright sorry, no cracked there isn't one
#212 [08:29] <Manbird> so the solution for me is waiting ?
#213 [08:29] <webrosc> Manbird, if you don't get a verification email after the 24hours you will have to contact mojang
#214 [08:29] <Ninncore> Manbird, Yep, or you can try open an support ticket but it's also takes up time
#215 [08:29] <webrosc> ??> Manbird mojang/email
#216 [08:29] <VoxelHead> Manbird: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#217 [08:29] <VoxelHead> Manbird: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#219 [08:29] <Manbird> they couldve told me during the migration that this could last for 24 hours..
#220 [08:29] <Manbird> im pissed now
#221 [08:29] <Telkopa44> hello
#222 [08:30] <webrosc> Manbird, it should be instant, but sometimes emails get delayed
#223 [08:30] <Telkopa44> i bought minecraft playstation3 edition but can somebody help my to find a server i don't know what i must to do
#224 [08:31] <Telkopa44> this is the first time i play, but i don't know how i can find a server....
#225 [08:31] <webrosc> Telkopa44, try looking here http://www.minecraftforum.net/forums/minecraft-playstation-3-edition/mcps3-multiplayer
#226 [08:31] <Telkopa44> okay thanks i gonna look
#227 [08:31] <webrosc> Telkopa44, the PS versions don't have 'severs' but you join a friends word
#228 [08:31] <Telkopa44> my psn name is telkopa44 when you must have it
#229 [08:31] <Telkopa44> ow
#230 [08:31] <Telkopa44> kay
#231 [08:34] <Manbird> ok thx for trying to help me .. will have to wait. I'm pissed though and i cannot play. Account migration should not be a bad thing..
#232 [08:34] * Caro_114 [Caro_114@notlogged] has joined #minecrafthelp
#233 [08:34] <Manbird> goodbye
#234 [08:35] <Caro_114> Hi. I hace a little problem with downloading minecraft. It won't install. Heres the link I have copied before:
#235 [08:35] <Caro_114> http://paste.ubuntu.com/10996943/
#236 [08:36] <webrosc> Caro_114, won't install, or won't play?
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#238 [08:36] <Caro_114> won't play
#239 [08:36] <Telkopa44> hello?
#240 [08:36] <Telkopa44> who here have a PS3?
#241 [08:36] <webrosc> Telkopa44, not much else we can assist with, we fix issues, not join games
#242 [08:37] <webrosc> Caro_114, ok, one moment
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#244 [08:37] <Telkopa44> i wanna join a online game!
#245 [08:37] <iBurnyyy> hi
#246 [08:37] <webrosc> then goto the page i linked, find some friends and join their games
#247 [08:37] <Telkopa44> :(
#248 [08:37] <iBurnyyy> i need help
#249 [08:37] <Telkopa44> i don't know what i must to do :/
#250 [08:38] <iBurnyyy> My minecraft has stopped working
#251 [08:38] <webrosc> Telkopa44, you add someone to friends list, then they invite you to their world
#252 [08:38] <Telkopa44> okay i gonna look
#253 [08:38] <webrosc> Caro_114, download and install http://www.nvidia.co.uk/download/driverResults.aspx/82606/en-uk
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#257 [08:42] <iBurnyyy> hi
#258 [08:42] <webrosc> ?? ask
#259 [08:42] <VoxelHead> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#260 [08:42] <VoxelHead> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#261 [08:42] <iBurnyyy> My minecraft is not working
#262 [08:43] <iBurnyyy> http://prntscr.com/725njo
#263 [08:43] <iBurnyyy> look at this
#264 [08:43] <webrosc> iBurnyyy, what antivirus do you use?
#265 [08:44] <iBurnyyy> Avast Internet Security
#266 [08:44] <iBurnyyy> why?
#267 [08:45] <webrosc> ??> iBurnyyy tools/hjt
#268 [08:45] <VoxelHead> iBurnyyy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#269 [08:45] <VoxelHead> iBurnyyy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#271 [08:47] <iBurnyyy> webrosc do what he said?
#272 [08:47] <webrosc> yes please
#273 [08:47] <piousminion> Hi, I unbound my twitch login from mojang hours ago, but it still shows as bound on the mojang end. What are my options?
#274 [08:48] <Telkopa44> webrosc?!
#275 [08:48] <webrosc> contact twitch?
#276 [08:48] <webrosc> piousminion, ^
#277 [08:48] <piousminion> webrosc: even though it's bound only on the mojang end?
#278 [08:48] <Telkopa44> help my to find a server
#279 [08:48] <webrosc> or relog to make sure its not just a caching error on webpage
#280 [08:49] <webrosc> Telkopa44, i told you how
#281 [08:50] <Telkopa44> add mt or invite my please?!
#282 [08:50] <iBurnyyy> Voxel
#283 [08:50] <iBurnyyy> http://paste.ubuntu.com/10997039/
#284 [08:50] <webrosc> ?? box
#285 [08:50] <webrosc> ?? bot
#286 [08:50] <VoxelHead> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#287 [08:51] <piousminion> webrosc: relogged on both ends. no change. Should I contact mojang?
#288 [08:52] * Caro_114 [Caro_114@notlogged] has quit. (Quit: Web client closed)
#289 [08:53] <webrosc> piousminion, i would contact twitch first as its their system mojang link into
#290 [08:55] <webrosc> ??> iBurnyyy av/adwcleaner
#291 [08:55] <VoxelHead> iBurnyyy: ADWCleaner is an utility to clean a PC which is infested with malware.
#292 [08:55] <VoxelHead> iBurnyyy: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#293 [08:55] <piousminion> webrosc: thank you for your time. :)
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#295 [08:55] <webrosc> no problem
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#300 [09:04] * VoxelHead kicked HerobrineX from #minecrafthelp (Reason: erobrineX :Banned: No. Get a better name.)
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#303 [09:08] <KingDuffz> http://paste.ubuntu.com/10997119/
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#305 [09:08] <Telkopa44> hello?
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#307 [09:08] <Telkopa44> has somebody are ps3?
#308 [09:08] <KingDuffz> I need help to see what's wrong with my laptop, something about an AMC Graphics or something.. http://paste.ubuntu.com/10997119/
#309 [09:08] <Afootpluto> Telkopa44, no
#310 [09:08] * Telkopa44 [Telkopa44@notlogged] has quit. (Quit: Web client closed)
#311 [09:09] <KingDuffz> Can anyone help?
#312 [09:09] <Afootpluto> ??> KingDuffz oem/hp/product-id
#313 [09:10] <Afootpluto> ??> KingDuffz oem/hp/product-number
#314 [09:10] <VoxelHead> KingDuffz: You can find your HP Product Number here: http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
#315 [09:10] <KingDuffz> What do I do with my product number?
#316 [09:11] <Afootpluto> give it to me
#317 [09:11] <KingDuffz> I mean how do I get it
#318 [09:12] <KingDuffz> and what does it do?
#319 [09:13] <Afootpluto> KingDuffz, follow VoxelHead instructions
#320 [09:14] <KingDuffz> On the bottom of my laptop I have four groups of numbers that consist of 5 numbers each.
#321 [09:14] <KingDuffz> and it says products key
#322 [09:15] <KingDuffz> YMDRH-KT6TQ-JHXDH-TKM4H-RBG8Y
#323 [09:17] <KingDuffz> Product Number: QA076UA#ABC
#324 [09:19] <Afootpluto> KingDuffz, download and run http://ftp.hp.com/pub/softpaq/sp54501-55000/sp54988.exe
#325 [09:19] <KingDuffz> What does it do?
#326 [09:20] <Afootpluto> KingDuffz, it is a driver
#327 [09:20] * DukoJ [DukoJ@notlogged] has joined #minecrafthelp
#328 [09:20] <KingDuffz> This is going against everything I believe in xD In not downloading random things from random people.
#329 [09:20] <Afootpluto> then leave
#330 [09:21] <webrosc> KingDuffz, its a driver file from HP, if you don't want help then why are you here?
#331 [09:21] <KingDuffz> Ahah no, i'm willing to listen. Sorry for being a pain in the ass but xD
#332 [09:22] <DukoJ> Hello. Im having a problem with the minecraft launcher. I believe it is a java problem because i cannot click any button for example play but i can exit/minimise the launcher. Any help?
#333 [09:24] * samhale [samhale@notlogged] has joined #minecrafthelp
#334 [09:24] <samhale> hi i need help
#335 [09:24] <Afootpluto> with?
#336 [09:26] <samhale> whats pretty happened is my account wont let me log in i have the right email ive tried the forgot password button but no email is being sent to my account
#337 [09:26] <Afootpluto> ??> samhale mojang/email
#338 [09:26] <VoxelHead> samhale: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#339 [09:26] <VoxelHead> samhale: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#340 [09:27] <samhale> i havent got 3-4 days as i make a living on youtube from minecraft
#341 [09:29] * Manufactures [Manufactures@notlogged] has joined #minecrafthelp
#342 [09:29] <samhale> ??
#343 [09:29] * vinhurley [vinhurley@notlogged] has joined #minecrafthelp
#344 [09:29] <Afootpluto> samhale, there is nothing we can do
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#352 [09:38] <Malkom> Hello
#353 [09:38] <Malkom> I need help in-game somebody speak french? ^^
#354 [09:38] <Malkom> Please?
#355 [09:39] <someguy> hey guys i need help first of all everyday i play minecraft it wont work so i come on here to fix it once thats done i can then play but when i try to play it again it never works so this time its saying this [14:35:26 INFO]: Minecraft Launcher 1.6.11 (through bootstrap 5) started on windows... [14:35:26 INFO]: Current time is May 6, 2015 2:35:26 PM [14:35:26 INFO]: System.getProperty('os.name') == 'Windows 8.1' [14:35:26 INFO]: System.getProperty('o
#356 [09:40] <Malkom> Omg...
#357 [09:40] <someguy> sorry i meanthis [14:35:26 INFO]: Minecraft Launcher 1.6.11 (through bootstrap 5) started on windows... [14:35:26 INFO]: Current time is May 6, 2015 2:35:26 PM [14:35:26 INFO]: System.getProperty('os.name') == 'Windows 8.1' [14:35:26 INFO]: System.getProperty('os.version') == '6.3' [14:35:26 INFO]: System.getProperty('os.arch') == 'x86' [14:35:26 INFO]: System.getProperty('java.version') == '1.8.0_45' [14:35:26 INFO]: System.getProperty('java.vendor'
#358 [09:41] <webrosc> Malkom, we only speak english here
#359 [09:41] <webrosc> someguy, please use paste.ubuntu.com
#360 [09:41] <someguy> kk
#361 [09:41] <Malkom> Oops... ^^'
#362 [09:43] <Malkom> Does not matter
#363 [09:43] <Malkom> In fact,
#364 [09:43] <Malkom> When i launch the game it fonctionally
#365 [09:44] <Malkom> But when i switch the gamemode from creative to survival
#366 [09:44] * KingDuffz [KingDuffz@notlogged] has quit. (Ping timeout: 204 seconds)
#367 [09:45] <Malkom> I cant destroy a block anymore
#368 [09:45] <Malkom> I use the 1.8.4 versions
#369 [09:45] <webrosc> did you set it to gamemode survival, or adventure?
#370 [09:45] <webrosc> sounds like adventure
#371 [09:47] <someguy> hey can u send a link to the website
#372 [09:49] <Malkom> Adventure
#373 [09:50] <someguy> in adventure you can only break blocks with the tools needed
#374 [09:51] <Malkom> I know
#375 [09:51] * EnderBaz695 [EnderBaz695@notlogged] has quit. (Quit: Web client closed)
#376 [09:52] * DukoJ [DukoJ@notlogged] has quit. (Quit: Web client closed)
#377 [09:55] <someguy> hello? anyone there
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#380 [09:57] <Malkom> I find a issue ohmy....!!
#381 [09:58] <Malkom> I can play only on creative and survival mode
#382 [09:58] <Malkom> But not the Adventure mode
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#398 [10:25] <EllaWeasley> Hi - I have a brand new Acer Nitro SSD with separate GE graphic card 840 - i.e. plenty of resource to run Minecraft. Having installed laucnher and trying to run game crasches with "Java SE Binaryc etc" fault error. Found out that Java is not required to have installed separately when using laucnher but even after uninstalling game chrashes after couple of seconds...
#399 [10:25] <Afootpluto> ??> EllaWeasley launcher/crash-log
#400 [10:25] <VoxelHead> EllaWeasley: We need to see your crash log, which appears after a crash.
#401 [10:25] <VoxelHead> EllaWeasley: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#402 [10:26] <EllaWeasley> ....worth mention - the screen flickares. was recommended by the PC shop to update graphic card drivers so I downlaoded GEFRORCE resosurce helper to adrress that. No improvement.
#403 [10:26] <CubeTheThird> EllaWeasley, do you get a crash report?
#404 [10:26] * TooLmaN [TooLmaN@notlogged] has joined #minecrafthelp
#405 [10:26] <EllaWeasley> OK - thanks have more info here:
#406 [10:27] <EllaWeasley> I do get a crash report....will copy when at thhat laptop and do as instructed
#407 [10:27] <EllaWeasley> FYI - only when laying in 1.80 mode can I avoid crash but still plenty of glickering of the screen...
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#411 [10:28] <Afootpluto> EllaWeasley, do what VoxelHead said
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#413 [10:28] <EllaWeasley> Thanks!
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#418 [10:51] * didi3293 [didi3293@notlogged] has joined #minecrafthelp
#419 [10:51] <didi3293> hi
#420 [10:51] <CubeTheThird> hello didi3293
#421 [10:52] * Ricoz [Ricoz@notlogged] has quit. (Read error: Connection reset by peer)
#422 [10:52] <didi3293> well if i want to start minecraft (game not launcher) it says out of stock
#423 [10:52] <CubeTheThird> out of stock? where does it say this?
#424 [10:53] <didi3293> at the launcher
#425 [10:53] <CubeTheThird> didi3293, is that the exact message?
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#429 [10:54] <didi3293> if i press launch it starts and than the game closes and than it says out of memory (sry^^)
#430 [10:54] <CubeTheThird> didi3293, ah ok. Do you have mods or resource packs?
#431 [10:55] <didi3293> yep
#432 [10:55] <CubeTheThird> didi3293, which?
#433 [10:56] <didi3293> hm sphax PureBDcraft 512x MC 1.8.4
#434 [10:56] <didi3293> but i downloaded it 5mins ago
#435 [10:56] <didi3293> i wanted to try it out
#436 [10:56] <CubeTheThird> didi3293, I recommend you remove it and try a smaller pack. Unless you have lots of memory, and a powerful graphics card, you won't be able to use a 512 pack
#437 [10:57] <didi3293> I have more packs but they always worked without probs
#438 [10:57] <didi3293> what should i use =
#439 [10:57] <didi3293> ?
#440 [10:57] * bZx [bZx@notlogged] has joined #minecrafthelp
#441 [10:57] <CubeTheThird> didi3293, try perhaps a 128 pack instead
#442 [10:57] <didi3293> ok
#443 [10:57] <didi3293> thx
#444 [10:57] <didi3293> cya
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#446 [11:04] * FabTheZen|Sleep is now known as FabTheZen
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#449 [11:08] * LVteds [LVteds@notlogged] has joined #minecrafthelp
#450 [11:09] <LVteds> Hey, i hawe one qestion
#451 [11:09] <CubeTheThird> ask away
#452 [11:09] * alber [alber@notlogged] has joined #minecrafthelp
#453 [11:09] <scampylonglegs> Hi last night a friend on Minecraft told my daughter to download some texture packs from a website, the only problem is the programme crashed resulting in not being able to access minecraft at all, when i look at the crash report and click press to fix a window come up stating that my imac is out of memoru=y and needs more ram, however it does not
#454 [11:10] <LVteds> i hawe account minecraft, but i cant faund my world
#455 [11:10] <CubeTheThird> scampylonglegs, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#456 [11:10] <CubeTheThird> LVteds, do you mean a world you had does not show up in singleplayer menu?
#457 [11:10] <LVteds> inside game?
#458 [11:10] <LVteds> yes
#459 [11:11] <CubeTheThird> LVteds, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#460 [11:11] <scampylonglegs> . yes done that thank you
#461 [11:11] <LVteds> next?
#462 [11:11] <CubeTheThird> LVteds, open the saves folder
#463 [11:12] <CubeTheThird> scampylonglegs, open the resourcepacks folder
#464 [11:12] <scampylonglegs> done
#465 [11:12] * Crystal|AFK is now known as CrystalMare
#466 [11:12] <CubeTheThird> scampylonglegs, you should be able to remove the texture pack from there
#467 [11:12] * alber [alber@notlogged] has quit. (Client Quit)
#468 [11:13] <LVteds> don't show my ex world
#469 [11:14] <LVteds> because, my computer is broken, an i download new Minecraft, now computer
#470 [11:14] <CubeTheThird> LVteds, oh, then you won't have it. The files are only stored on a computer locally. If you're on a different computer you won't have it
#471 [11:15] <LVteds> sorry, but don't have :(
#472 [11:15] <LVteds> I can't start new world
#473 [11:15] <scampylonglegs> Thank you so much, i have fixed the problem i can now get on minecraft, you are a star!!!!!
#474 [11:15] * deaddoll [deaddoll@notlogged] has joined #minecrafthelp
#475 [11:15] <CubeTheThird> scampylonglegs, glad to hear!
#476 [11:15] <CubeTheThird> LVteds, you can't start a new one? Why not?
#477 [11:15] * deaddoll [deaddoll@notlogged] has quit. (Client Quit)
#478 [11:15] * CrystalMare is now known as Crystal|AFK
#479 [11:16] <LVteds> i can, but don't want
#480 [11:16] <CubeTheThird> LVteds, well sorry, but if you don't have access to your old computer, your world can't be recovered
#481 [11:17] * degelaen9 [degelaen9@notlogged] has joined #minecrafthelp
#482 [11:18] <LVteds> i hawe disame laptop, but new program, because hard drive death
#483 [11:18] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#484 [11:18] <degelaen9> hello
#485 [11:19] <CubeTheThird> LVteds, your world would have been on the other hard drive
#486 [11:19] <CubeTheThird> hello degelaen9
#487 [11:19] <Uiker> Hello, My name is Iker. I need help with my minecraft multiplayer mode. I have a premium account and when I try to join in a server on multiplayer mode, the messaje: "Scanning for games on your local network" appear all the time. I know that I have the problem 503 of minecraft. But I don't know how can I give permission to my computer to recibe and send data to the pages that appeared on the page that explain the problem: https://help.m
#488 [11:19] * codrin [codrin@notlogged] has joined #minecrafthelp
#489 [11:19] <degelaen9> I forget mypassword
#490 [11:19] * codrin [codrin@notlogged] has quit. (Client Quit)
#491 [11:19] <CubeTheThird> ??> degelaen9 account/reset-password
#492 [11:19] <VoxelHead> degelaen9: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#493 [11:19] <VoxelHead> degelaen9: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#494 [11:20] <degelaen9> Yes but i dont have my old email
#495 [11:20] <degelaen9> i lost them
#496 [11:20] <CubeTheThird> degelaen9, then you will have to contact Mojang
#497 [11:20] <CubeTheThird> ??> degelaen9 mojang/email
#498 [11:20] <VoxelHead> degelaen9: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#499 [11:20] <VoxelHead> degelaen9: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#500 [11:20] <CubeTheThird> Uiker, did you add servers to your multiplayer menu?
#501 [11:20] <LVteds> and? what i need to do? just now?
#502 [11:20] <Uiker> Yes
#503 [11:21] * BuffaloQuasar [BuffaloQuasar@notlogged] has joined #minecrafthelp
#504 [11:21] <Uiker> But they don't load
#505 [11:21] <CubeTheThird> Uiker, what happens when you try connecting?
#506 [11:21] <BuffaloQuasar> i need help can anyone help?
#507 [11:21] <BuffaloQuasar> Here is the problem
#508 [11:21] <CubeTheThird> LVteds, if the hard drive died, your world is gone
#509 [11:21] <BuffaloQuasar> Whenever I join a server or a MC World, I crash, CubeTheThird.
#510 [11:21] <Uiker> I cant connect
#511 [11:22] <LVteds> why? :) Account disame...
#512 [11:22] <CubeTheThird> BuffaloQuasar, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#513 [11:22] <CubeTheThird> Uiker, ok, what anti-virus and firewall software do you have?
#514 [11:22] <CubeTheThird> LVteds, worlds are only stored on the hard drive. They aren't stored on the internet
#515 [11:23] <LVteds> not good, but okey, tnx.
#516 [11:23] * ss [ss@notlogged] has joined #minecrafthelp
#517 [11:24] <ss> http://paste.ubuntu.com/10997774/
#518 [11:24] <ss> 어떻게 마인크래프트를 설치해야되나요
#519 [11:24] <CubeTheThird> ss, one moment
#520 [11:24] <ss> 스팀샵에서 마인크래프를 구입했는데
#521 [11:24] <ss> 실행이 안되요
#522 [11:24] <Uiker> I have panda antivirus and the firewall of windows
#523 [11:25] <CubeTheThird> ss, http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2064
#524 [11:25] <CubeTheThird> ??< av/panda
#525 [11:25] * degelaen9 [degelaen9@notlogged] has quit. (Quit: Web client closed)
#526 [11:25] <CubeTheThird> Uiker, make sure windows firewall is not blocking minecraft or java
#527 [11:25] * LVteds [LVteds@notlogged] has quit. (Quit: Web client closed)
#528 [11:25] <Uiker> I don't know
#529 [11:25] <Uiker> I know that is the problem 503
#530 [11:26] <CubeTheThird> Uiker, where do you get 503?
#531 [11:26] <Uiker> Here: https://help.mojang.com/customer/portal/articles/1452251-error-503?b_id=5408
#532 [11:26] <ss> 너무 어렵다..
#533 [11:27] <CubeTheThird> ss, we only speak English here
#534 [11:27] <Uiker> I don't kow how can I give permission to send and recive data
#535 [11:27] <Uiker> I don't kow how can I give permission to send and recive data
#536 [11:27] * BuffaloQuasar [BuffaloQuasar@notlogged] has left #minecrafthelp
#537 [11:27] <CubeTheThird> Uiker, Control Panel -> Firewall -> Allow a program or feature through the firewall
#538 [11:28] * BuffaloQuasar [BuffaloQuasar@notlogged] has joined #minecrafthelp
#539 [11:29] <BuffaloQuasar> CubedTheThird
#540 [11:29] <Uiker> but I have it
#541 [11:29] * HUNTERAKUMA [HUNTERAKUMA@notlogged] has joined #minecrafthelp
#542 [11:29] <Afootpluto> ??> Uiker tools/hjt
#543 [11:29] <VoxelHead> Uiker: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#544 [11:29] <VoxelHead> Uiker: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#545 [11:29] <BuffaloQuasar> When I join any MC server, it says, Failed to login: Server encounterd a condition to not join server. P
#546 [11:30] <CubeTheThird> BuffaloQuasar, can you try this one: mctest.ae97.net
#547 [11:30] <BuffaloQuasar> k checking
#548 [11:31] <BuffaloQuasar> Nope
#549 [11:31] <BuffaloQuasar> :(
#550 [11:31] <BuffaloQuasar> Now what should I try, sir?
#551 [11:31] * Wahrheit [Wahrheit@notlogged] has quit. (Quit: bye)
#552 [11:31] * Hidendra [Hidendra@notlogged] has joined #minecrafthelp
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#554 [11:32] <BuffaloQuasar> Not working sadly
#555 [11:32] <CubeTheThird> BuffaloQuasar, did you buy minecraft?
#556 [11:32] <BuffaloQuasar> Yes $27.00 USA Dollars
#557 [11:32] <CubeTheThird> BuffaloQuasar, are you using the default game launcher?
#558 [11:32] <BuffaloQuasar> Yes
#559 [11:32] <BuffaloQuasar> The old one
#560 [11:33] <BuffaloQuasar> the java
#561 [11:33] <CubeTheThird> BuffaloQuasar, old? What version is it?
#562 [11:33] <BuffaloQuasar> I'm in 1.8
#563 [11:33] <BuffaloQuasar> 1.7.10 doesn't work
#564 [11:33] <BuffaloQuasar> either
#565 [11:33] * TheSymbolGaming [TheSymbolGaming@notlogged] has joined #minecrafthelp
#566 [11:33] <CubeTheThird> BuffaloQuasar, what version is the launcher
#567 [11:33] <BuffaloQuasar> how do I check?
#568 [11:33] <TheSymbolGaming> Hi i Cant go play Minecraft Online
#569 [11:33] <CubeTheThird> BuffaloQuasar, the launcher says it's version at the top of the window
#570 [11:33] <BuffaloQuasar> 1.6.11
#571 [11:33] <CubeTheThird> TheSymbolGaming, what happens when you try?
#572 [11:34] <BuffaloQuasar> 1.6.11 is the versian
#573 [11:34] <CubeTheThird> BuffaloQuasar, ok that's the most recent launcher. Do you get the exact message "Failed to login: Server encounterd a condition to not join server"
#574 [11:34] <BuffaloQuasar> Checking
#575 [11:34] <BuffaloQuasar> 1 min
#576 [11:35] <Uiker> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 17:33:54, on 06/05/2015 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.17728) Boot mode: Normal Running processes: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Users\Iker_2\AppData\Roaming\Spotify\SpotifyWebHelper.exe C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe C:\Program Files\Wond
#577 [11:35] <Afootpluto> ??> Uiker paste
#578 [11:35] <VoxelHead> Uiker: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#579 [11:35] <BuffaloQuasar> Failed to login: The server encountered an unexpected condition which prevented it from fufilling the request.
#580 [11:35] <TheSymbolGaming> its just says Failed to Login: The server encountered an unexpected condition which prevented it from fulfilling the requset
#581 [11:35] <BuffaloQuasar> Failed to login: The server encountered an unexpected condition which prevented it from fufilling the request.
#582 [11:35] <BuffaloQuasar> Mine too
#583 [11:36] <Afootpluto> .mcstatus
#584 [11:36] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 4Internal Server Error (±11m)][Realms: 3Online][Skins: 3Online]
#585 [11:36] <Afootpluto> that is why
#586 [11:36] <BuffaloQuasar> Failed to login: The server encountered an unexpected condition which prevented it from fufilling the request.
#587 [11:36] <Afootpluto> session servers are having issues
#588 [11:36] <BuffaloQuasar> Failed to login: The server encountered an unexpected condition which prevented it from fufilling the request.
#589 [11:36] <TheSymbolGaming> Failed to login: The server encountered an unexpected condition which prevented it from fufilling the request. How can i Fix it
#590 [11:36] <BuffaloQuasar> Failed to login: The server encountered an unexpected condition which prevented it from fufilling the request. How do you fix this?
#591 [11:36] <BuffaloQuasar> TheSymbo, same problem as me ay?
#592 [11:36] <Uiker> http://paste.ubuntu.com/10997843/
#593 [11:36] <BuffaloQuasar> Failed to login: The server encountered an unexpected condition which prevented it from fufilling the request.
#594 [11:37] <Afootpluto> BuffaloQuasar, by waiting
#595 [11:37] <TheSymbolGaming> Come On
#596 [11:37] <BuffaloQuasar> I tried restarting my pc and my lancuher
#597 [11:37] <TheSymbolGaming> Failed to login: The server encountered an unexpected condition which prevented it from fufilling the request
#598 [11:37] <BuffaloQuasar> its not working
#599 [11:37] <Afootpluto> TheSymbolGaming, wait
#600 [11:37] <Afootpluto> .mcstatus
#601 [11:37] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 4Internal Server Error (±13m)][Realms: 3Online][Skins: 3Online]
#602 [11:37] <BuffaloQuasar> .mcstatus
#603 [11:37] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 4Internal Server Error (±13m)][Realms: 3Online][Skins: 3Online]
#604 [11:37] <BuffaloQuasar> .status
#605 [11:38] <BuffaloQuasar> CubedTheThird
#606 [11:38] <BuffaloQuasar> Failed to login: The server encountered an unexpected condition which prevented it from fufilling the request.
#607 [11:38] <TheSymbolGaming> How Long do i wait
#608 [11:38] <CubeTheThird> hmm guess session servers are down
#609 [11:38] * akinakyildiz [akinakyildiz@notlogged] has joined #minecrafthelp
#610 [11:38] <BuffaloQuasar> What are session servers?
#611 [11:38] <TheSymbolGaming> I know why Minecraft servers is down
#612 [11:38] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#613 [11:38] <CubeTheThird> you will have to wait until the problem is fixed
#614 [11:38] <TheSymbolGaming> BECASUE OF MICROSOFT
#615 [11:38] <BuffaloQuasar> What are session servers?
#616 [11:38] * HUNTERAKUMA [HUNTERAKUMA@notlogged] has quit. (Quit: Web client closed)
#617 [11:38] <CubeTheThird> TheSymbolGaming, ... no
#618 [11:38] <BuffaloQuasar> What are session servers, CubeTheThird
#619 [11:39] <CubeTheThird> BuffaloQuasar, the servers that manage user sessions aka logins
#620 [11:39] <BuffaloQuasar> Oh
#621 [11:39] <BuffaloQuasar> Try this server
#622 [11:39] <BuffaloQuasar> play.mcball.net
#623 [11:39] <BuffaloQuasar> if it works for you idk what my problem is
#624 [11:39] <BuffaloQuasar> Failed to login: The server encountered an unexpected condition which prevented it from fufilling the request.
#625 [11:39] <CubeTheThird> BuffaloQuasar, I won't be able to login, because the session servers are down
#626 [11:39] <CubeTheThird> .mcstatus
#627 [11:39] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 4Internal Server Error (±15m)][Realms: 3Online][Skins: 3Online]
#628 [11:39] <BuffaloQuasar> So, you cannot login to any servers?
#629 [11:40] <BuffaloQuasar> People are on
#630 [11:40] <BuffaloQuasar> 990 people
#631 [11:40] <Uiker> Help, i have scaned, http://paste.ubuntu.com/10997843/
#632 [11:40] <CubeTheThird> BuffaloQuasar, those people were on before the session servers went down
#633 [11:40] <BuffaloQuasar> oh
#634 [11:40] <Afootpluto> Uiker, the issue might be the session servers, wait until they come back up
#635 [11:40] <TheSymbolGaming> Come on CUBE
#636 [11:41] <CubeTheThird> what?
#637 [11:41] <TheSymbolGaming> How do i Fix it
#638 [11:41] <TheSymbolGaming> Failed to login: The server encountered an unexpected condition which prevented it from fufilling the request
#639 [11:41] <CubeTheThird> TheSymbolGaming, wait until the session servers are back online
#640 [11:41] <BuffaloQuasar> TheSYmboGaming
#641 [11:41] <BuffaloQuasar> Failed to login: The server encountered an unexpected condition which prevented it from fufilling the request. That means session servers are down, session servers a login codes for players. Until they're fixed we cannot do anything I'm afraid.
#642 [11:42] <BuffaloQuasar> #MicrosoftFailsagain XD
#643 [11:42] <clarjon1> BuffaloQuasar: this kind of behaviour predates the microsoft deal
#644 [11:42] <clarjon1> like
#645 [11:42] <BuffaloQuasar> TheSymbo1Gaming, Just wait for it to be up
#646 [11:42] <clarjon1> this sort of thing used to happen at least once a month.
#647 [11:42] <TheSymbolGaming> How the freak Can there be 116 on a Minecraft server HA
#648 [11:42] <TheSymbolGaming> Explain that to me
#649 [11:43] <Afootpluto> TheSymbolGaming, we already did
#650 [11:43] * Richard [Richard@notlogged] has joined #minecrafthelp
#651 [11:43] <BuffaloQuasar> Those people where on before the session servers shutdown
#652 [11:43] <BuffaloQuasar> We already explained that.
#653 [11:43] <TheSymbolGaming> I Hate Microsoft
#654 [11:43] <BuffaloQuasar> Thanks, but it's not they're fault
#655 [11:43] * CubeTheThird kicked TheSymbolGaming from #minecrafthelp (Reason: heSymbolGaming :complaining won't fix the issue)
#656 [11:43] <BuffaloQuasar> How do you get staff on here? It's kinda fun on here, lol
#657 [11:43] * Pollyetta [Pollyetta@notlogged] has joined #minecrafthelp
#658 [11:43] * TheSymbolGaming [TheSymbolGaming@notlogged] has joined #minecrafthelp
#659 [11:43] <CubeTheThird> volunteer for 1 year
#660 [11:43] <TheSymbolGaming> Damn
#661 [11:43] * dddan99999 [dddan99999@notlogged] has joined #minecrafthelp
#662 [11:43] <Richard> their*, and whos fault is it then?
#663 [11:44] <dddan99999> hello
#664 [11:44] <dddan99999> why cant i logon to any servers atm
#665 [11:44] <ss> msvcr110.dll 이 없어서 프로그램을 실행할수 없대요
#666 [11:44] <CubeTheThird> dddan99999, session servers are down
#667 [11:44] <Richard> dddan99999: session servers are down
#668 [11:44] * akinakyildiz [akinakyildiz@notlogged] has quit. (Quit: Web client closed)
#669 [11:44] <Pollyetta> is anyone else not able to connect to servers
#670 [11:44] <BuffaloQuasar> Richard, it is the servers technolgy fault
#671 [11:44] <CubeTheThird> they are down
#672 [11:44] <dddan99999> why
#673 [11:44] <Uiker> And How can i repare this problem Afootpluto?
#674 [11:44] <CubeTheThird> ty
#675 [11:45] * kusanagi_ [kusanagi_@notlogged] has joined #minecrafthelp
#676 [11:45] * kusanagi_ [kusanagi_@notlogged] has quit. (Read error: Connection reset by peer)
#677 [11:45] * TheSymbolGaming [TheSymbolGaming@notlogged] has quit. (Client Quit)
#678 [11:45] <CubeTheThird> .mcstatus
#679 [11:45] <CubeTheThird> lol
#680 [11:46] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 202 seconds)
#681 [11:46] * dddan99999 [dddan99999@notlogged] has quit. (Client Quit)
#682 [11:47] <CubeTheThird> 04Mojang Session servers were temporarily down, preventing login access to public servers. The issue appears to have been corrected, and logins are available again
#683 [11:47] * dddan99999 [dddan99999@notlogged] has joined #minecrafthelp
#684 [11:48] * dddan99999 [dddan99999@notlogged] has quit. (Client Quit)
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#686 [11:49] * dddan99999 [dddan99999@notlogged] has quit. (Client Quit)
#687 [11:49] <CubeTheThird> 04If you are still unable to login to servers, please close the game launcher, and re-open it, to refresh your session
#688 [11:49] * Viersenerjungs [Viersenerjungs@notlogged] has joined #minecrafthelp
#689 [11:49] * Viersenerjungs [Viersenerjungs@notlogged] has quit. (Client Quit)
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#692 [11:49] * dddan99999 [dddan99999@notlogged] has joined #minecrafthelp
#693 [11:49] <CubeTheThird> 04If you are still unable to login to servers, please close the game launcher, and re-open it, to refresh your session
#694 [11:50] * liaslp [liaslp@notlogged] has joined #minecrafthelp
#695 [11:50] * liaslp [liaslp@notlogged] has quit. (Client Quit)
#696 [11:51] <dddan99999> hello?
#697 [11:51] <Richard> What a great help channel. Mute everyone who has problems playing instead of setting a topic or something? The session servers seem to be up so while I go play why dont you go fuck yourself Lord_Ralex?
#698 [11:51] * AuBot kicked Richard from #minecrafthelp (Reason: ichard :Please keep it civil.)
#699 [11:51] <Afootpluto> hi dddan99999
#700 [11:51] <dddan99999> hi
#701 [11:51] * Uiker [Uiker@notlogged] has joined #minecrafthelp
#702 [11:52] * ss [ss@notlogged] has quit. (Quit: Web client closed)
#703 [11:52] * mynameisperl [mynameisperl@notlogged] has joined #minecrafthelp
#704 [11:52] * presto [presto@notlogged] has joined #minecrafthelp
#705 [11:52] <mynameisperl> is Realms down?
#706 [11:52] <Uiker> Help plis, I cant join servers because of https://help.mojang.com/customer/portal/articles/1452251-error-503?b_id=5408
#707 [11:53] * presto [presto@notlogged] has quit. (Client Quit)
#708 [11:53] <CubeTheThird> Uiker, try closing your minecraft launcher, and re-opening it
#709 [11:53] <Uiker> The rest of the game runs propertly
#710 [11:53] <Afootpluto> mynameisperl, relaunch minecraft
#711 [11:53] <Uiker> I have tried any thing
#712 [11:53] <mynameisperl> have done, twice
#713 [11:53] <CubeTheThird> 04If you are still unable to login to servers, please close the game launcher, and re-open it, to refresh your session
#714 [11:54] <CubeTheThird> Session services were down
#715 [11:54] <mynameisperl> was there an outage?
#716 [11:54] <mynameisperl> oh right
#717 [11:54] <mynameisperl> thx
#718 [11:54] * BuffaloQuasar [BuffaloQuasar@notlogged] has quit. (Quit: Web client closed)
#719 [11:54] * rickyroo [rickyroo@notlogged] has joined #minecrafthelp
#720 [11:54] <Uiker> and what can I do to re-open de session services?
#721 [11:55] <CubeTheThird> Uiker, again, close your launcher, and re-open it
#722 [11:55] <Uiker> I have tried a lot of times
#723 [11:55] <Uiker> and uninstaling and instalig as well
#724 [11:56] <CubeTheThird> Uiker, please try it again
#725 [11:56] * birob854 [birob854@notlogged] has joined #minecrafthelp
#726 [11:57] * birob854 [birob854@notlogged] has quit. (Client Quit)
#727 [11:58] <Uiker> java.net.ConnectException: Connection time out: no further information
#728 [11:58] <CubeTheThird> Uiker, ok, I'm going to recommend you do a malware scan
#729 [11:58] <CubeTheThird> ??> Uiker av/adwcleaner
#730 [11:58] <VoxelHead> Uiker: ADWCleaner is an utility to clean a PC which is infested with malware.
#731 [11:58] <VoxelHead> Uiker: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#732 [12:01] * oerg866 [oerg866@notlogged] has quit. (Read error: Connection reset by peer)
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#743 [12:12] <Uiker> Server doesn't work, I dont have a malware
#744 [12:12] <CubeTheThird> Uiker, can you disable your anti-virus software, temporarily, to test?
#745 [12:13] <Uiker> Yes I can
#746 [12:13] * Ricoz [Ricoz@notlogged] has joined #minecrafthelp
#747 [12:15] <Uiker> The same error
#748 [12:15] <CubeTheThird> Uiker, can you test this server: mctest.ae97.net
#749 [12:17] <Uiker> Not
#750 [12:17] <Uiker> I can't
#751 [12:17] <CubeTheThird> Uiker, ok we'll need to test something. Follow these instructions: http://social.technet.microsoft.com/wiki/contents/articles/910.windows-7-enabling-telnet-client.aspx
#752 [12:24] * Mckeddie [Mckeddie@notlogged] has joined #minecrafthelp
#753 [12:25] * Mckeddie [Mckeddie@notlogged] has quit. (Client Quit)
#754 [12:26] <rickyroo> I need help updating my Graphics drivers are outdated and it will not update
#755 [12:26] * mynameisperl [mynameisperl@notlogged] has quit. (Ping timeout: 204 seconds)
#756 [12:26] <CubeTheThird> rickyroo, do you have a dxdiag report?
#757 [12:27] <rickyroo> what?
#758 [12:27] <CubeTheThird> ??> rickyroo win/dxdiag
#759 [12:27] <VoxelHead> rickyroo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#760 [12:27] <rickyroo> i did
#761 [12:27] <CubeTheThird> rickyroo, give the URL to your paste here
#762 [12:28] <rickyroo> ------------------ System Information ------------------ Time of this report: 5/6/2015, 16:42:55 Machine name: ZOOSTORM Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500) Language: English (Regional Setting: English) System Manufacturer: ZOOSTORM System Model: 7910-4355B BIOS: 0302 Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GH
#763 [12:28] <CubeTheThird> rickyroo, paste it onto http://paste.ubuntu.com and give the URL here.
#764 [12:28] * Mckeddie [Mckeddie@notlogged] has joined #minecrafthelp
#765 [12:29] * rickyroo [rickyroo@notlogged] has quit. (Quit: Web client closed)
#766 [12:29] <Uiker> CubeTheThird: I dont follow the instructions but I final step, the ones that I have to put "telnet /?" It doesn't work
#767 [12:30] <CubeTheThird> Uiker, what happens when you run the command?
#768 [12:31] * RainyMesa [RainyMesa@notlogged] has joined #minecrafthelp
#769 [12:33] <Uiker> CubeTheThird, It appeared: 'telnet' is not recognized as an internal or external command
#770 [12:33] * Mckeddie [Mckeddie@notlogged] has quit. (Quit: Web client closed)
#771 [12:34] <CubeTheThird> Uiker, close CMD and open a new cmd window
#772 [12:34] <Uiker> The same
#773 [12:34] <Uiker> I have windows 7
#774 [12:35] <CubeTheThird> Uiker, and the rest of the instructions worked?
#775 [12:35] <Uiker> Yes
#776 [12:35] <CubeTheThird> Uiker, that's odd. Can you double-check that the 'telnet client' box is still checked?
#777 [12:36] * collin [collin@notlogged] has joined #minecrafthelp
#778 [12:36] <Uiker> Yes, it is checked
#779 [12:36] <CubeTheThird> that's strange....
#780 [12:37] <Uiker> And you don't know nathing about the error 503????
#781 [12:37] <CubeTheThird> Uiker, it just means something is blocking your connection
#782 [12:37] <Uiker> I'm sure that it is the problem
#783 [12:37] <Uiker> Yea
#784 [12:37] * FabTheZen is now known as FabTheZen|Away
#785 [12:38] <Afootpluto> Uiker, uninstall your antivirus programs
#786 [12:38] <Afootpluto> Uiker, uninstall your antivirus programs
#787 [12:38] * collin [collin@notlogged] has left #minecrafthelp
#788 [12:38] <Uiker> But I have now off the antivirus
#789 [12:38] * lyne [lyne@notlogged] has joined #minecrafthelp
#790 [12:39] <Afootpluto> Uiker, even if it is turned off sometimes it still blocks minecraft
#791 [12:39] <Uiker> and before i had tryed to play with the firewall of as well
#792 [12:39] * jarna55 [jarna55@notlogged] has joined #minecrafthelp
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#794 [12:40] <Afootpluto> ??> Uiker tools/hjt
#795 [12:40] <VoxelHead> Uiker: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#796 [12:40] <VoxelHead> Uiker: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#797 [12:40] <jarna55> i accept
#798 [12:40] * TheOriginalSteve [TheOriginalSteve@notlogged] has joined #minecrafthelp
#799 [12:40] <Uiker> http://paste.ubuntu.com/10997843/
#800 [12:40] <jarna55> minecraft crash
#801 [12:41] <Afootpluto> Uiker, uninstall panda
#802 [12:41] <Afootpluto> ??> jarna55 launcher/crash-log
#803 [12:41] <VoxelHead> jarna55: We need to see your crash log, which appears after a crash.
#804 [12:41] <VoxelHead> jarna55: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#805 [12:41] <jarna55> --- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 6.5.2015 19:39 Description: Starting integrated server java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:114) at bsk.<init>(SourceFile:38) at azd.a(SourceFile:1591) at bce.e(SourceFile:162) at bcf.a(SourceFile:214) at bay.a(SourceFile:186) at bce.a(SourceFile:187) at bll.b(SourceFile:851) at az
#806 [12:42] <Afootpluto> ??> jarna55 paste
#807 [12:42] <VoxelHead> jarna55: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#808 [12:43] <jarna55> http://paste.ubuntu.com/10998142/
#809 [12:43] <Afootpluto> ??> jarna55 tools/hjt
#810 [12:43] <VoxelHead> jarna55: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#811 [12:43] <VoxelHead> jarna55: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#812 [12:45] * temurijay [temurijay@notlogged] has joined #minecrafthelp
#813 [12:46] <jarna55> http://paste.ubuntu.com/10998162/
#814 [12:46] <temurijay> It says i have already got minecraft for pc but when i log in, it says "play demo"
#815 [12:47] * someguy [someguy@notlogged] has joined #minecrafthelp
#816 [12:47] <Afootpluto> ??> jarna55 av/norton/uninstall
#817 [12:47] <VoxelHead> jarna55: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#818 [12:47] <Afootpluto> ??> temurijay account/bug/demo
#819 [12:47] <VoxelHead> temurijay: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#820 [12:47] <Uiker> I unistall panda but it doesn't work
#821 [12:47] <Afootpluto> ??> Uiker tools/otl
#822 [12:47] <VoxelHead> Uiker: OldTimer's List-It is a replacement for HijackThis when more through diagnosis of the computer is needed. Run a scan (not a Quick Scan), wait for it to finish (may take 15 minutes or so), then a notepad window will pop up. Copy everything inside, and paste it on http://paste.ubuntu.com.
#823 [12:47] <VoxelHead> Uiker: Download OTL here: http://oldtimer.geekstogo.com/OTL.exe
#824 [12:48] <someguy> hey guys i need help when ever i try to launch minecraft it takes forever andwhen it gets to the end it dosent open the game it just stays there.
#825 [12:49] <Afootpluto> someguy, does it give you a error?
#826 [12:49] <someguy> no
#827 [12:49] <Afootpluto> ??> someguy launcher/log
#828 [12:49] <VoxelHead> someguy: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#829 [12:49] <VoxelHead> someguy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#830 [12:51] * jarna55 [jarna55@notlogged] has quit. (Ping timeout: 204 seconds)
#831 [12:51] <someguy> here you go http://paste.ubuntu.com/10998182/
#832 [12:52] <temurijay> I haven't bought the game yet but it says i have.
#833 [12:52] <Afootpluto> someguy, open CMD and run “netsh winsock reset”
#834 [12:53] <someguy> and then
#835 [12:53] <Afootpluto> did you run the command?
#836 [12:54] <someguy> yep
#837 [12:54] <Afootpluto> someguy, try minecraft again
#838 [12:55] * davidkuret [davidkuret@notlogged] has joined #minecrafthelp
#839 [12:55] <Afootpluto> ??> someguy tools/hjt
#840 [12:55] <VoxelHead> someguy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#841 [12:55] <VoxelHead> someguy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#842 [12:56] <temurijay> Minecraft is telling me I have already bought the full pc version and associates my account with a random email
#843 [12:56] <temurijay> but I haven't
#844 [12:56] <someguy> every single day this happens to me. it works after you guys help [ thank by the way ] and the next day it does the same thing
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#846 [12:57] <Afootpluto> ??> temurijay mojang/email
#847 [12:57] <VoxelHead> temurijay: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#848 [12:57] <VoxelHead> temurijay: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#849 [12:57] * Thomas [Thomas@notlogged] has joined #minecrafthelp
#850 [12:58] <Thomas> Does anybody else have the issue of Failed to write coredumps. Minidumps are not enable in this client of Windows
#851 [12:58] <Afootpluto> ??> Thomas launcher/crash-log
#852 [12:58] <VoxelHead> Thomas: We need to see your crash log, which appears after a crash.
#853 [12:58] <VoxelHead> Thomas: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#854 [12:58] <Thomas> Sure, two minutes
#855 [13:00] <Thomas> My computer is being a bit slow today :/
#856 [13:02] * Chambo1233 [Chambo1233@notlogged] has joined #minecrafthelp
#857 [13:02] <someguy> sorry if im taking long my computeris very slow today for some reason.
#858 [13:02] <Chambo1233> Guys I need help
#859 [13:02] <Uiker> Here you have the OLT scan result: http://paste.ubuntu.com/10998233/ (Maybe some words are in Spanish, because I live there)
#860 [13:02] * jarna55 [jarna55@notlogged] has joined #minecrafthelp
#861 [13:02] <jarna55> minecraft still crashing
#862 [13:02] <Afootpluto> Uiker, uninstall panda
#863 [13:03] <Chambo1233> So Basically when I play minecraft(Usually Modpacks) I realized taht when I move my character the hand sort of statics.. Does anybody know what this is
#864 [13:03] <Afootpluto> ??> Chambo1233 mods
#865 [13:03] <VoxelHead> Chambo1233: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#866 [13:03] <VoxelHead> Chambo1233: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#867 [13:03] <Thomas> Voxelhead, http://paste.ubuntu.com/10998243/
#868 [13:03] <Chambo1233> No No its nothing to do with the mods
#869 [13:03] <Chambo1233> Its to do with the game itslef
#870 [13:03] <Afootpluto> ??> Thomas win/dxdiag
#871 [13:03] <VoxelHead> Thomas: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#872 [13:04] <Afootpluto> Chambo1233, is your game modded?
#873 [13:04] <Chambo1233> On the modpack I play yes
#874 [13:04] <Chambo1233> But its nothing to do with the mods
#875 [13:04] <Afootpluto> Chambo1233, does this happen on vanilla?
#876 [13:04] <Chambo1233> its the character and it also happens on vanilla minecraft
#877 [13:04] <Chambo1233> yes it does
#878 [13:05] <Chambo1233> It happens On Vanilla
#879 [13:06] <jarna55> http://paste.ubuntu.com/10998258/
#880 [13:06] <Afootpluto> ??> jarna55 av/adwcleaner
#881 [13:06] <VoxelHead> jarna55: ADWCleaner is an utility to clean a PC which is infested with malware.
#882 [13:07] <VoxelHead> jarna55: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#883 [13:07] * temurijay [temurijay@notlogged] has quit. (Quit: Web client closed)
#884 [13:07] <Uiker> AfootPluto, are you sure that I have to unistall panda??
#885 [13:07] <someguy> guys the page isnt loading
#886 [13:07] <Afootpluto> Uiker, yes uninstall panda
#887 [13:08] <Chambo1233> AfootPluto, It's very distracting what do I do???
#888 [13:08] <Thomas> Voxelhead, http://paste.ubuntu.com/10998265/
#889 [13:09] <Thomas> ?
#890 [13:10] <Afootpluto> Thomas, download https://downloadcenter.intel.com/download/24870/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#891 [13:10] <Chambo1233> Can Somebody Please Help Me With My Problem??
#892 [13:11] <Thomas> Voxelhead
#893 [13:11] * LeeandroPvP_ [LeeandroPvP_@notlogged] has joined #minecrafthelp
#894 [13:11] <Thomas> Thank you Afootpluto
#895 [13:12] * LeeandroPvP_ [LeeandroPvP_@notlogged] has quit. (Client Quit)
#896 [13:12] <someguy> afootpluto i know your busy but the source forge page isnt opening
#897 [13:12] <Chambo1233> AfootPluto please help me
#898 [13:12] <Afootpluto> ??> someguy av/malwarebytes
#899 [13:12] <VoxelHead> someguy: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#900 [13:12] <Chambo1233> Or somebody
#901 [13:12] <VoxelHead> someguy: Download it here: http://www.malwarebytes.org/
#902 [13:12] <Afootpluto> ??> Chambo1233 win/reinst
#903 [13:12] <VoxelHead> Chambo1233: You may need to reinstall the locally installed files that Minecraft puts into place.
#904 [13:12] <VoxelHead> Chambo1233: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#905 [13:13] * snoopdog230 [snoopdog230@notlogged] has joined #minecrafthelp
#906 [13:13] <someguy> thanks
#907 [13:13] * Nassim [Nassim@notlogged] has joined #minecrafthelp
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#909 [13:13] <Chambo1233> Okay I'll let you know if it doesn't work
#910 [13:13] <snoopdog230> i cant get the minecraft server thing to work when i put in a ip it opens and then cloess
#911 [13:14] <snoopdog230> what can i do about it
#912 [13:14] * NewDasSK123 [NewDasSK123@notlogged] has joined #minecrafthelp
#913 [13:14] <Afootpluto> ??> snoopdog230 launcher/crash-log
#914 [13:14] <snoopdog230> hello
#915 [13:14] <VoxelHead> snoopdog230: We need to see your crash log, which appears after a crash.
#916 [13:14] <VoxelHead> snoopdog230: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#917 [13:14] <snoopdog230> no the mineraft sever
#918 [13:14] <snoopdog230> gtg
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#920 [13:15] * snoopdog230 [snoopdog230@notlogged] has quit. (Client Quit)
#921 [13:17] <Thomas> Afootpluto, I can't install it?
#922 [13:17] <Afootpluto> Thomas, what does give you a error?
#923 [13:18] <Chambo1233> The Problem is still there
#924 [13:18] <someguy> heres the diagnostics for hijack http://paste.ubuntu.com/10998305/
#925 [13:19] <Thomas> Error: The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer’s manufacturer. Setup will exit.
#926 [13:19] * jarna55 [jarna55@notlogged] has joined #minecrafthelp
#927 [13:19] <jarna55> still not working
#928 [13:20] <jarna55> http://paste.ubuntu.com/10998322/
#929 [13:21] <Thomas> Afootpluto
#930 [13:21] <jarna55> can anyone help me
#931 [13:21] <Thomas> ?
#932 [13:22] <jarna55> http://paste.ubuntu.com/10998322/
#933 [13:22] <someguy> just be patient guys
#934 [13:22] <Thomas> ok, sorry
#935 [13:22] <Chambo1233> My Problem is still here VoxelHead
#936 [13:23] <someguy> its fine it just they r dealing witth 4 people at once
#937 [13:23] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#938 [13:23] <Chambo1233> Yo someguy do you think you could help me
#939 [13:24] <someguy> ill try wats the problem
#940 [13:24] * Gureto [Gureto@notlogged] has joined #minecrafthelp
#941 [13:25] <Chambo1233> Okay so when I move Either up, down, left or right... My characters hand has a sort of static as I move... It's driving me insane
#942 [13:25] <Gureto> Hi
#943 [13:26] <someguy> its the framerate go to options and put the max framerate at unlimited if the problem continues download optifine
#944 [13:26] <Gureto> can anyone help me with my bug ?
#945 [13:26] <Chambo1233> The frame rate is on max can you give me the link to optifine please ????
#946 [13:27] <usbpc> Gureto, that is?
#947 [13:27] <jarna55> http://paste.ubuntu.com/10998322/
#948 [13:27] <usbpc> ??> Chambo1233 mods
#949 [13:27] <VoxelHead> Chambo1233: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#950 [13:27] <VoxelHead> Chambo1233: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#951 [13:27] <Chambo1233> I said it wasn't to do with the mods guys
#952 [13:28] <someguy> https://optifine.net/home
#953 [13:28] <Gureto> i can't see neither my character or the creatures when i'm playing in solo or multi . I can only see the blocks they're hlding .and efore that i had a bug where everything was invisible around me , but i managed to fix it by changing the VBO's settings
#954 [13:28] <Chambo1233> Thankyou
#955 [13:29] <someguy> k
#956 [13:29] <Chambo1233> What folder do i put it in????
#957 [13:29] <someguy> voxel head heres the diagnostics for hijack http://paste.ubuntu.com/10998305/
#958 [13:30] <Chambo1233> Do i just put it into the minecraft folder???
#959 [13:30] * Skylord_Milkyway [Skylord_Milkyway@notlogged] has joined #minecrafthelp
#960 [13:30] <someguy> choose what version of minecraft your using then click down load when it takes you to the other page
#961 [13:30] <jarna55> my minecraft works in 1.5.2 or older but not in new versions
#962 [13:31] <Gureto> so if anyone have a clue about my problem ...
#963 [13:32] <someguy> Chambo1233 when you open the minecraft launcher there should be a new profile under the name optifine click on that and run the game
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#965 [13:33] <jarna55> minecraft works only 1.5.2 or older
#966 [13:33] <someguy> ok can some one please help heres the diagnostics for hijack http://paste.ubuntu.com/10998305/
#967 [13:33] * Skylord_Milkyway [Skylord_Milkyway@notlogged] has quit. (Ping timeout: 204 seconds)
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#970 [13:35] <someguy> afootpluto
#971 [13:35] <jarna55> http://paste.ubuntu.com/10998322/
#972 [13:35] <Gureto> i can't see neither my character or the creatures when i'm playing in solo or multi . I can only see the blocks they're hlding .and efore that i had a bug where everything was invisible around me , but i managed to fix it by changing the VBO's settings
#973 [13:35] <someguy> voxelhead
#974 [13:36] <evavest> please help, everytime i look at blocks far away theres tiny black dots everywhere this has really been bugging me :/
#975 [13:36] <CubeTheThird> evavest, can you get a screenshot of this?
#976 [13:36] <evavest> yes, how can i upload it?
#977 [13:37] <CubeTheThird> ??> evavest imgur
#978 [13:37] <VoxelHead> evavest: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#979 [13:37] <evavest> ok 1 sec
#980 [13:37] <someguy> diagnostics for hijack http://paste.ubuntu.com/10998305/
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#982 [13:38] <jarna55> http://paste.ubuntu.com/10998411/
#983 [13:38] <CubeTheThird> someguy, can you run a test at speedtest.net
#984 [13:38] <someguy> can you send the link pleease?
#985 [13:38] <evavest> ok here http://imgur.com/iepcl8l
#986 [13:39] <Gureto> no one can help me with my problem ? :/
#987 [13:39] <CubeTheThird> someguy, link to..?
#988 [13:39] <someguy> the speed test
#989 [13:39] <CubeTheThird> jarna55, you have avast firewall installed it seems
#990 [13:39] <CubeTheThird> someguy, ... speedtest.net
#991 [13:40] <someguy> ok omg sorry
#992 [13:40] <evavest> i got the pictures of the black dot problem http://imgur.com/iepcl8l
#993 [13:40] <CubeTheThird> Gureto, turn off mipmapping in your video settings
#994 [13:40] <CubeTheThird> evavest, are you using mods?
#995 [13:40] <evavest> no
#996 [13:40] <CubeTheThird> evavest, what kind of graphics card do you have?
#997 [13:41] <evavest> im not sure, but the graphics have sometimes been bugging out when i set it too high
#998 [13:41] <CubeTheThird> ??> evavest win/dxdiag
#999 [13:41] <VoxelHead> evavest: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1000 [13:42] <evavest> ok, thanks
#1001 [13:42] <Gureto> already done Cube
#1002 [13:42] <CubeTheThird> Gureto, hmm are you using mods?
#1003 [13:43] <Gureto> i have turned it off but it' still bugging
#1004 [13:43] <Gureto> i used optifine for 3 month before the bug, and i had n problem
#1005 [13:43] <CubeTheThird> ??> Gureto win/dxdiag
#1006 [13:43] <VoxelHead> Gureto: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1007 [13:44] <Gureto> i don't know why the bug came, so i uninstalled the game, so i'm not using any mod
#1008 [13:44] <Gureto> ok
#1009 [13:45] <someguy> cube the third what do i click to start the test cuz there is a notice on the page saying i must scan issues on my pc
#1010 [13:45] <Gureto> a windows tell me that the tools to diagnostic directX isn't working ...
#1011 [13:45] <stupid3700> donkeyhead
#1012 [13:46] <Chambo1233> Okay someguy my game is now stuck on the loading screen which says mojang?
#1013 [13:46] <CubeTheThird> someguy, there should be a big 'begin test' button
#1014 [13:46] <someguy> ok
#1015 [13:46] <Gureto> ok i have it
#1016 [13:46] <Gureto> how can i show you the results of dxdiag ?
#1017 [13:46] <CubeTheThird> Gureto, follow all the instructions given
#1018 [13:47] <someguy> does it say minecraft not responding?
#1019 [13:48] <evavest> i got your info http://paste.ubuntu.com/10998435/
#1020 [13:49] <Gureto> http://paste.ubuntu.com/10998447/
#1021 [13:49] <CubeTheThird> evavest, ok one moment
#1022 [13:49] <evavest> sure
#1023 [13:49] <CubeTheThird> evavest, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#1024 [13:49] <Gureto> ok i sent you the results od dxdiag
#1025 [13:50] <CubeTheThird> Gureto, give the URL to your paste here
#1026 [13:50] <CubeTheThird> oh.. you did nvm
#1027 [13:50] <Gureto> http://paste.ubuntu.com/10998447/
#1028 [13:50] <CubeTheThird> Gureto, one moment
#1029 [13:50] <Gureto> sure
#1030 [13:50] <CubeTheThird> Gureto, is that a laptop or desktop computer?
#1031 [13:52] <Gureto> laptop
#1032 [13:52] <CubeTheThird> laptop
#1033 [13:52] <CubeTheThird> Gureto, download and install http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
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#1035 [13:53] <someguy> cubethethird what do i do after the speed test?
#1036 [13:53] <CubeTheThird> someguy, give the results here
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#1038 [13:54] <someguy> http://www.speedtest.net/my-result/4341719928
#1039 [13:54] <evavest> done installing :-)
#1040 [13:54] <CubeTheThird> evavest, ok you can try the game again. You may first need to reboot your computer
#1041 [13:55] <CubeTheThird> someguy, seems your bandwidth is not sufficient to download the game]
#1042 [13:55] <evavest> thanks alot
#1043 [13:55] <Gureto> i think i already have amd catalyt, but ill download what you sent just to be sure
#1044 [13:55] <someguy> which means
#1045 [13:55] <CubeTheThird> Gureto, that is an update
#1046 [13:55] <CubeTheThird> someguy, you need a better internet connection to download it
#1047 [13:55] <someguy> ok
#1048 [13:55] <Gureto> ah alright
#1049 [13:56] <someguy> so what can i do about it besides get better wifi
#1050 [13:57] * DadVader [DadVader@notlogged] has joined #minecrafthelp
#1051 [13:57] <CubeTheThird> someguy, there isn't another option. your connection speed is too poor to properly download the game files
#1052 [13:57] <someguy> ok thanks for the help
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#1057 [14:00] <DadVader> Hello, I'm trying to increase the available memory. I have 32GB, I followed the instructions but I get the following message "Could not reserve enough space for 2097152KB object heap"
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#1061 [14:01] <CubeTheThird> DadVader, 2 questions. 1 how much are you trying to allocate, and 2, why are you allocating more?
#1062 [14:01] <DadVader> the game crashes and tells me that I have run out of memory.
#1063 [14:02] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 198 seconds)
#1064 [14:02] <CubeTheThird> DadVader, ok, and how much are you trying to allocate?
#1065 [14:02] * someguy [someguy@notlogged] has quit. (Client Quit)
#1066 [14:02] <DadVader> 2GB
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#1068 [14:02] <Afootpluto> DadVader, are you using a x512 texture pack?
#1069 [14:02] <DadVader> DOKU Craft
#1070 [14:02] <CubeTheThird> DadVader, if you can't allocate that much memory, you probably need to install 64 bit java
#1071 [14:03] <CubeTheThird> ??> DadVader java/1.8
#1072 [14:03] <VoxelHead> DadVader: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#1073 [14:03] <someguy> afootpluto finally you told me to give you the diagnostics from the hijack thingy
#1074 [14:03] <Afootpluto> DadVader, is that a x512 texture pack?
#1075 [14:03] <DadVader> Just installed Java, It was the one that comes up when you first try to run MC
#1076 [14:04] <Gureto> Cube i download what you told me, can you tell me what should i do ?
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#1078 [14:04] <CubeTheThird> Gureto, did you install it?
#1079 [14:04] * hasan0499 [hasan0499@notlogged] has joined #minecrafthelp
#1080 [14:04] <Gureto> yes
#1081 [14:04] <CubeTheThird> DadVader, that would be the 32 bit version. Get the 64 bit version
#1082 [14:04] <CubeTheThird> Gureto, try the game again. You may have to reboot your computer first though
#1083 [14:04] <DadVader> Got it... Thanx for the help
#1084 [14:04] <Gureto> okay
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#1087 [14:05] <Gureto> akwardly the software can install drivers, but he doesn't detect my AMD graphic cards
#1088 [14:05] <CubeTheThird> Gureto, do you mean the game is using intel instead of AMD?
#1089 [14:06] <someguy> ok afootpluto i saved the logfile tothe paste ubuntu so can you check it out and see whats happening?
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#1092 [14:06] <Gureto> yeah i think so, even though i try a million times to change
#1093 [14:06] <jarna55_> still not working
#1094 [14:06] <CubeTheThird> someguy, I already told you. YOur internet connection is not good enough
#1095 [14:07] <CubeTheThird> jarna55_, use this: https://www.avast.com/uninstall-utility
#1096 [14:07] <someguy> no but they did this yesterday and it worked
#1097 [14:07] <CubeTheThird> Gureto, you changed it in your AMD switchable graphics settings?
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#1099 [14:07] <CubeTheThird> someguy, did what yesterday?
#1100 [14:07] <Gureto> the onyly i could do is changed it in "high performance"
#1101 [14:08] <Gureto> there nothing such as "use THIS grapic card for THIS game"
#1102 [14:08] <CubeTheThird> Gureto, really? There should be...
#1103 [14:09] <Gureto> it's hard to translate in english the name of the thing i used for this
#1104 [14:09] * woland [woland@notlogged] has joined #minecrafthelp
#1105 [14:09] <Gureto> Configure Commutable grpahics ( not sure about Commutable though)
#1106 [14:09] <CubeTheThird> Gureto, in English it's called AMD switchable graphics configuration
#1107 [14:09] <Gureto> ok then thats it
#1108 [14:09] <someguy> yesterday i came on here and asked for help log story short they told me to install this hijack thingy and they look at the results and they saw what the problem was, told me what to do and it was fixed
#1109 [14:10] <CubeTheThird> Gureto, you should be able to choose applications for that
#1110 [14:10] <CubeTheThird> someguy, and what was it that they told you to do?
#1111 [14:10] <woland> Hi. i'm trying to make my skin available at http://skins.minecraft.net/MinecraftSkins/username.png but can't see a way
#1112 [14:10] <Gureto> i can choose for applications high performance, normal or based on the power supply
#1113 [14:10] <CubeTheThird> woland, it isn't done like that anymore
#1114 [14:11] <Gureto> i assume that highperformance should allow the game to use the AMD graphic card
#1115 [14:11] <Gureto> but it isn't, i tried many times, and with other games too
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#1117 [14:11] <woland> CubeTheThird: oh no. i'm using spigotmc w/ magic plugin which tries to access that url
#1118 [14:11] <CubeTheThird> Gureto, is your computer power settings set to maximum performance?
#1119 [14:11] * piotrekbe_ [piotrekbe_@notlogged] has quit. (Quit: Web client closed)
#1120 [14:11] <someguy> windows r and type in cmd i cant remember what else then go download hijack scan and save the log file paste it on ubuntu and yeah
#1121 [14:11] <CubeTheThird> woland, you may want to try asking in #spigot for alternatives
#1122 [14:12] <woland> CubeTheThird: nice one - thank you
#1123 [14:12] <CubeTheThird> someguy, ok, but that were you told to do after saving the log file?
#1124 [14:12] <woland> CubeTheThird: what is the new url format btw?
#1125 [14:12] <Gureto> yes
#1126 [14:12] <Gureto> i tried to do it on normal, maximum performance everything
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#1128 [14:12] <CubeTheThird> woland, it's hashed based on the texture and UUID if I'm not mistaken
#1129 [14:12] <woland> CubeTheThird: would you have an example link?
#1130 [14:13] <CubeTheThird> Gureto, ok, so if you open Minecraft, and in-game press f3, it says Intel graphics?
#1131 [14:13] <CubeTheThird> woland, what's your username?
#1132 [14:13] * hasan0499 [hasan0499@notlogged] has joined #minecrafthelp
#1133 [14:13] <Gureto> yes
#1134 [14:13] <woland> CubeTheThird: woland
#1135 [14:13] <Gureto> everytime, it's says intel grpahic
#1136 [14:13] <hasan0499> helo
#1137 [14:13] <CubeTheThird> woland, http://textures.minecraft.net/texture/daa31b2faece66e5c69a436280113a8789e3725e20dd5deb3f7e43f3dae84eb
#1138 [14:13] <Gureto> it's working well but, i would prefer to use AMD
#1139 [14:13] <hasan0499> hello
#1140 [14:13] <CubeTheThird> hello hasan0499
#1141 [14:13] <Gureto> like when i want to play dying light
#1142 [14:13] <Dario> Hey Guys i have a BIIIG Probleme! I want to login but if i do this it doesnt work!
#1143 [14:14] <someguy> cubethethird i cant remember
#1144 [14:14] <CubeTheThird> Gureto, of course. AMd will give better performance
#1145 [14:14] <woland> CubeTheThird: thank you - how did you find that?
#1146 [14:14] <CubeTheThird> Dario, what happens when you try?
#1147 [14:14] <CubeTheThird> woland, I have a robot that gives it to me
#1148 [14:14] <hasan0499> i can not login
#1149 [14:14] <Dario> wait 1 min and i send a screen
#1150 [14:14] <CubeTheThird> hasan0499, what happens when you try?
#1151 [14:14] <CubeTheThird> .mcstatus
#1152 [14:14] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1153 [14:14] <Gureto> it use Intell HD even thought i used Highperformance, on the computer, and on the switchable graphics
#1154 [14:14] <CubeTheThird> Gureto, are you able to choose an application in the switchable graphics settings?
#1155 [14:15] <woland> CubeTheThird: did you write it yourself?
#1156 [14:15] <CubeTheThird> no
#1157 [14:15] <woland> CubeTheThird: fair enough - thanks for the help
#1158 [14:15] <Dario> I installed Minecraft ne (The complete PC) http://prntscr.com/729lrg
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#1160 [14:16] <Gureto> yes i can select an application and decide with graphics settings i want for it (high performance,normal, based on supply or nothing )
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#1162 [14:16] * Smanly|Away is now known as Smanly
#1163 [14:16] <someguy> cube thethird please just check the launcher log data ill send it to ubuntu and send the link to you
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#1165 [14:16] <CubeTheThird> someguy, I did. It indicates your connection was lost while trying to download the files
#1166 [14:16] <Gureto> but i didn't reboot my computer yet Cube, to i'll tell you after if you're still here
#1167 [14:17] <Dario> Hello answer me pls
#1168 [14:17] <CubeTheThird> someguy, and this is commonly a problem if your internet connection is slow
#1169 [14:17] <CubeTheThird> Dario, ok.. what anti-virus and firewall software do you have?
#1170 [14:17] <CubeTheThird> Gureto, ok do that
#1171 [14:17] <Dario> Kaspersky
#1172 [14:17] <Dario> http://prntscr.com/729mud
#1173 [14:17] <CubeTheThird> ??> Dario av/kaspersky
#1174 [14:17] <VoxelHead> Dario: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
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#1177 [14:18] <Dario> yes
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#1180 [14:19] <jjuyu> http://paste.ubuntu.com/10998635/
#1181 [14:20] <CubeTheThird> jjuyu, one moment
#1182 [14:20] <jjuyu> is it correct whick i done
#1183 [14:20] <CubeTheThird> jjuyu, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#1184 [14:21] <jjuyu> my minecraft says your minecraft is modded bla bla but ı formattet pc and fist i downloaded minecraft i didnd do mods on it
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#1186 [14:22] <CubeTheThird> jjuyu, please install the driver I gave you
#1187 [14:22] <jjuyu> thank you im downloading
#1188 [14:23] <jjuyu> will it fix that error :??????????
#1189 [14:23] <CubeTheThird> jjuyu, it should yes
#1190 [14:23] <jjuyu> it downloaded
#1191 [14:23] <CubeTheThird> install it
#1192 [14:24] <jjuyu> i did
#1193 [14:24] <jjuyu> will i open minecraft now
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#1195 [14:25] <jjuyu> ????????????***
#1196 [14:25] <CubeTheThird> jjuyu, you installed it already? Did you choose custom or express?
#1197 [14:25] <jjuyu> what
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#1199 [14:26] <CubeTheThird> jjuyu, when you installed the driver, did you choose custom or express
#1200 [14:26] <jjuyu> i chosed fist download link it was 150 mb
#1201 [14:26] <CubeTheThird> jjuyu, yes, and now you must install it
#1202 [14:27] <jjuyu> i installed than
#1203 [14:27] <Lord_Ralex> jjuyu, you did not install if you cannot answer if you chose express or custom
#1204 [14:27] <Lord_Ralex> jjuyu, installing means *running* the file.
#1205 [14:27] <thunderfuel> hei leute ich versuche schon ewig mit shader zu spielen (kein seus) aber immer wenn ich ein shader audswähle schliesst sich minecraft und folgende fehlermeldung kommt :
#1206 [14:28] <jjuyu> i runnned the file yes
#1207 [14:28] <thunderfuel> A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000001b2dd420, pid=5740, tid=5312 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig7icd64.dll+0x7d420] # # Failed to write core dump. Minidumps are not
#1208 [14:28] <jjuyu> it said download completed
#1209 [14:29] <thunderfuel> can anybody say what did i do wrong
#1210 [14:29] <Lord_Ralex> jjuyu, installing means *running* the file. It is not just downloading it
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#1212 [14:29] <jjuyu> i ran the file yesss
#1213 [14:29] <Lord_Ralex> jjuyu, then did you choose custom or express
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#1216 [14:29] <jjuyu> what sould i choose
#1217 [14:30] <thunderfuel> is nybody german
#1218 [14:30] <hasan0499> mijn minecraft gaat niet open
#1219 [14:30] <Lord_Ralex> jjuyu, the fact you are asking that means you did not run it....
#1220 [14:30] <jjuyu> :D
#1221 [14:30] <hasan0499> ik kan niet inloggen met minecraft
#1222 [14:30] <jjuyu> there is a file and it says
#1223 [14:30] <thunderfuel> ja mojang is down
#1224 [14:31] <jjuyu> amd catalise auto ditect
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#1226 [14:31] <thehotshot01> Havent been on minecraft in a while, while running single player, game will run fast for a minute or two, then slow way down, why is this.
#1227 [14:32] <usbpc> thehotshot01, do you have a laptop?
#1228 [14:32] <jjuyu> ? is it correct
#1229 [14:32] <PangeaBot> 3Yes.
#1230 [14:32] <thehotshot01> I do but Im running it on my desktop
#1231 [14:32] <jjuyu> lorrrddd
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#1233 [14:33] <usbpc> thehotshot01, it could be that your desktop gets to hot and throttels so it dosen't overheat.
#1234 [14:33] <usbpc> *too
#1235 [14:33] <thehotshot01> specs 6 core procceser, r9 280 graphics card, 8 gigs ddr3 ram
#1236 [14:33] <Lord_Ralex> jjuyu, you are at this point making helping you impossible. You were told to run it, but you act like you have not and said you did. And no, there is no auto-direct that you wer told to get.
#1237 [14:33] <thehotshot01> I have a water cooler on it.
#1238 [14:33] <thehotshot01> its not thermo throttling
#1239 [14:33] <thehotshot01> its a decent computer
#1240 [14:34] <usbpc> thehotshot01, your CPU and/or your GPU could overheat. Watercooling is not guaranteed to cool good.
#1241 [14:34] <thehotshot01> I tryed a few attempts to play, it starts off running good for a minute and then slows way down
#1242 [14:34] <jjuyu> i opened the page which you send me and i downloaded it thant it opened a file which name is amd autoditect
#1243 [14:35] <usbpc> thehotshot01, You could check. There are tools to monitor the PC temps.
#1244 [14:35] <Lord_Ralex> jjuyu, I can tell you *that is not the case*.
#1245 [14:35] <Lord_Ralex> jjuyu, the page you were told to download a file from has no auto-detect, and it is not 150MB if it was.
#1246 [14:35] <thehotshot01> I doubt its thermo throttling, even playing eldor scrolls online doesnt slow it down
#1247 [14:36] <jjuyu> and what should i do
#1248 [14:36] <thehotshot01> my cpu temp right now is 31c or 87f
#1249 [14:36] <Lord_Ralex> Run the file you were told to download from here. It is *not* an auto-detect.
#1250 [14:36] <thehotshot01> Im not sure, just seeing if there is any advice on this situation
#1251 [14:36] <usbpc> thehotshot01, It's the only thing I can think of that explains your problems. Is that temp while running the game?
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#1253 [14:37] <thehotshot01> yes same temperatures, all low
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#1255 [14:37] <gureto> I'm back
#1256 [14:37] <jjuyu> it showed me custom or express
#1257 [14:37] <usbpc> thehotshot01, okay that is strange. And the clock speeds are also fast while playing?
#1258 [14:37] <gureto> Ty Cube it's working :)
#1259 [14:37] <thehotshot01> Minecraft never used to run like this before
#1260 [14:37] <jjuyu> which will i choose
#1261 [14:37] <Lord_Ralex> jjuyu, express
#1262 [14:38] <usbpc> thehotshot01, you could try reinstalling java. It may work but no guarantee.
#1263 [14:38] <thehotshot01> I reinstalled minecraft, java 32 and 64 bit, still same problem
#1264 [14:39] <thehotshot01> is there anyway to change the argument to add more memory??
#1265 [14:39] <usbpc> thehotshot01, yes.
#1266 [14:39] <jjuyu> will i finish the setup
#1267 [14:39] <Lord_Ralex> jjuyu, yes
#1268 [14:39] <thehotshot01> what would be the argument, Im not sure how to do it myself
#1269 [14:40] <jjuyu> ok than what will i do
#1270 [14:40] <thehotshot01> I got 8gB of ddr3
#1271 [14:40] <usbpc> ??> thehotshot01 launcher/more-ram
#1272 [14:40] <VoxelHead> thehotshot01: A forum post which explains how to allocate more RAM to Minecraft can be found here: http://www.minecraftforum.net/topic/1395030-allocate-more-memory-for-minecraft/
#1273 [14:40] <Lord_Ralex> jjuyu, restart your computer/
#1274 [14:40] <thehotshot01> ok thanks Ill give it a try
#1275 [14:41] <thehotshot01> ya I took linux class, Im not a proggrammer, but man does argumesnt confuse the hell out of me
#1276 [14:41] <jjuyu> ok thanks and what will be react after restarting
#1277 [14:41] <usbpc> thehotshot01, I know that feeling. :D
#1278 [14:41] <Lord_Ralex> jjuyu, try Minecraft.
#1279 [14:41] <jjuyu> okay
#1280 [14:43] <gureto> is CubetheThird gone ?
#1281 [14:43] <usbpc> gureto, yep
#1282 [14:43] <gureto> ah too bad
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#1284 [14:43] <gureto> can anyone help me , i hve trouble with my graphic cards
#1285 [14:44] <usbpc> gureto, I can try. What is wrong with your Graphics Card?
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#1289 [14:45] <gureto> so i have two graphic cards: an intelHD440 and AMDRadeon 265M
#1290 [14:46] <gureto> when i'm playing games, i have the feeling that my computer use the intel one
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#1292 [14:46] <jjuyu> it fild lord
#1293 [14:46] <jjuyu> i failed
#1294 [14:47] <gureto> even though i use the swichtable graphics pannel to make it use my AMD, but it's not working( when i press F3 on minecraft, there still write Intel HD graphics )
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#1296 [14:47] <niel> add java
#1297 [14:47] <niel> check task manage see what java exe is being used
#1298 [14:48] <usbpc> gureto, puh AMD... I only know how to change with nvidia. You can try reading through there: https://support.serato.com/hc/en-us/articles/202305784-Changing-graphics-card-settings-to-use-your-dedicated-GPU-on-a-Windows-computer-
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#1301 [14:51] <gureto> ty usbpc, but i don't have all the options that the link you sent me shows .. :/
#1302 [14:51] <Gracie> No option/ task bar bar shown on game
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#1305 [14:52] <usbpc> gureto, is your amd software up to date?
#1306 [14:52] <usbpc> Gracie, try pressing F1
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#1308 [14:56] <thehotshot01> ok thanks usbpc, I was just running minecraft again, I allocated 6 gB of ram with "-Xmx6144M -Xms6144M " argument and wow that makes a huge diffrence, I thought minecraft/java would autodetect best setting.
#1309 [14:56] <thehotshot01> ya but runs a whole lot better
#1310 [14:56] <gureto> yes, cube make me download the upate
#1311 [14:57] <usbpc> thehotshot01, no I think it is always the same no matter what pc you have.
#1312 [14:57] <thehotshot01> huh interesting
#1313 [14:57] <usbpc> thehotshot01, 6gb seems a lot. i would use 4 or something. too much can also slow minecraft down
#1314 [14:58] <thehotshot01> oh wow ok, Ill change that then
#1315 [14:58] <Lord_Ralex> try 2
#1316 [14:58] <thehotshot01> now if I can get a minecraft server to run on my raspberry pi B+
#1317 [14:58] <usbpc> gureto, then I would suggest googeling around. Or wait for someone else here to help.
#1318 [14:58] <thehotshot01> but thats another project for another day
#1319 [14:59] <usbpc> thehotshot01, I think thats a bad idea. It will probobly lagg. ;)
#1320 [14:59] <thehotshot01> ya it probably would
#1321 [14:59] <usbpc> thehotshot01, but you can try whatever you want. :D
#1322 [15:00] <thehotshot01> they cam out with a pi 2 that is about 6 times more powerfull, same price of 35 dollars
#1323 [15:00] <thehotshot01> I need to learn a little bit more about proggramming and linux before I mess around with that though.
#1324 [15:00] <usbpc> thehotshot01, oh. I need to look at that. :D
#1325 [15:01] <gureto> i already googled my problem a 100 times, but nothing is working :/
#1326 [15:01] <thehotshot01> Im a network admin major, I dont realy mess with programms, I mess with routers and switches
#1327 [15:02] <usbpc> gureto, then just wait for someone else here that knows more about AMD GPUs.
#1328 [15:02] <thehotshot01> alrighty thanks for the help, goodluck all
#1329 [15:02] <usbpc> thehotshot01, I know a bit about everything. But I'm just a student. ;) bye
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#1336 [15:13] <Faithless> Hi, any time I try to open minecraft I get "Unable to start the Minecraft Runtime Environment." popping up.
#1337 [15:15] * annett2012 [annett2012@notlogged] has joined #minecrafthelp
#1338 [15:16] <annett2012> yes my game is broken
#1339 [15:17] <annett2012> when i join a sever it is all black and i can not see my inventori
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#1344 [15:21] <annett2012> when i join a sever it is all black and i can not see my inventori
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#1346 [15:22] <annett2012> when i join a sever it is all black and i can not see my inventori
#1347 [15:22] <Synchunk> ??> annett2012 scold/repeat
#1348 [15:22] <VoxelHead> annett2012: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#1349 [15:22] <VoxelHead> annett2012: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#1350 [15:22] * davi_ [davi_@notlogged] has joined #minecrafthelp
#1351 [15:22] <annett2012> what can i do now
#1352 [15:24] * WayToDoor [WayToDoor@notlogged] has joined #minecrafthelp
#1353 [15:24] * WayToDoor [WayToDoor@notlogged] has joined #minecrafthelp
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#1356 [15:27] <annett2012> when i join a sever it is all black and i can not see my invent
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#1358 [15:29] <Synchunk> Annabell, which server?
#1359 [15:29] <Synchunk> oops
#1360 [15:29] <Synchunk> Sorry Annabell :3
#1361 [15:30] <Annabell> illy Synvhunm
#1362 [15:30] <Annabell> dammit phone.
#1363 [15:30] <Annabell> *Silly Synchunk.
#1364 [15:30] <Synchunk> uh ok
#1365 [15:31] <Sillychunk> illy Annvelm :3
#1366 [15:31] <Annabell> :3
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#1368 [15:33] * JoJo_ [JoJo_@notlogged] has joined #minecrafthelp
#1369 [15:33] <JoJo_> So it's been like five years since I bought Minecraft
#1370 [15:33] <JoJo_> and I was feeling kind of nostalgic
#1371 [15:33] <JoJo_> but my guesses as to my old username and password have been repeatedly wrong
#1372 [15:34] <GreyVulpine> Do you remember if you migrated your account or not?
#1373 [15:34] <JoJo_> and the email I probably used has long since been deleted
#1374 [15:34] <JoJo_> I...don't think so?
#1375 [15:34] <JoJo_> maybe?
#1376 [15:34] <GreyVulpine> Migrated accounts use the email address as the username, instead of just the ingame name
#1377 [15:34] <JoJo_> I played a couple of times since, but the last time wouldve been a year or two ago
#1378 [15:34] <JoJo_> yeah I tried that
#1379 [15:35] <JoJo_> but that didn't work either
#1380 [15:35] <GreyVulpine> Hmm, any way you can get access to the original email address?
#1381 [15:35] <JoJo_> nope, it's not the first time I've had to deal with this
#1382 [15:35] <JoJo_> almost all my game accounts were tied to a yahoo address
#1383 [15:35] <JoJo_> but they deleted it for inactivity
#1384 [15:35] <GreyVulpine> Can you reregister it?
#1385 [15:35] <JoJo_> I've tried before and it wouldn't work
#1386 [15:36] <JoJo_> which is really very frustrating
#1387 [15:36] <GreyVulpine> It would be in your best interest to try and contact Yahoo Support, see if they can do anything for you.
#1388 [15:36] <JoJo_> but since the I've managed to find ways to move most accounts to my new email
#1389 [15:36] * ElusivePvP [ElusivePvP@notlogged] has joined #minecrafthelp
#1390 [15:36] <JoJo_> I can try again, but I've been down this road before
#1391 [15:36] <ElusivePvP> Hey. I am trying to Verify my server, I have entered the number into the MOTD
#1392 [15:36] * circ-user-0A9tT [circ-user-0A9tT@notlogged] has joined #minecrafthelp
#1393 [15:36] <ElusivePvP> but it still isn't verifying.
#1394 [15:36] <GreyVulpine> The only other alternative is to contact Mojang Support, but they require proof of purchase in the form of a transaction ID.. which if you don't have access to the original email....
#1395 [15:36] <GreyVulpine> ElusivePvP - Sorry, we don't deal with the forums here. Try #minecraftforums
#1396 [15:37] <ElusivePvP> Oh, sorry.
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#1402 [15:44] <crappyservers> I'm playing console and my things aren't loaded there just the grass block and they just make the clicking sound. How do I resolve this?
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#1407 [16:14] * Mrs_Mistah_J [Mrs_Mistah_J@notlogged] has joined #minecrafthelp
#1408 [16:17] <Mrs_Mistah_J> I'm having problems with my graphics card (openGL) I noticed that I needed to update it but it wont allow me to! WHAT WILL I DO??? heres a copy of my DXDIAG ( http://paste.ubuntu.com/10999306/ )
#1409 [16:18] <Mrs_Mistah_J> Email me at jasmine.ellen.murphy@gmail.com if you know what I should do. Thank You!!
#1410 [16:19] <Sillychunk> Mrs_Mistah_J, play Minecraft 1.7.2
#1411 [16:19] <Sillychunk> Mrs_Mistah_J, your graphics card isn't good enough for newer versions
#1412 [16:19] <Sillychunk> Mrs_Mistah_J, you just gave your email to 188 people.
#1413 [16:19] <Mrs_Mistah_J> I tried for some reason I cant
#1414 [16:19] <Mrs_Mistah_J> YE I know I dont mond
#1415 [16:19] <Sillychunk> Oh, Toshiba C660
#1416 [16:20] <Sillychunk> One moment.
#1417 [16:20] <Mrs_Mistah_J> ye
#1418 [16:20] <Sillychunk> ??> Mrs_Mistah_J oem/toshiba/c660
#1419 [16:20] <VoxelHead> Mrs_Mistah_J: The Toshiba C660 has issues with its drivers. To fix this, follow the instructions here: http://minecraftirc.net/thread-26.html
#1420 [16:20] <Mrs_Mistah_J> Thank you sooooooo much
#1421 [16:20] * MiniGamer2252 [MiniGamer2252@notlogged] has joined #minecrafthelp
#1422 [16:21] <Sillychunk> Good luck, Mrs_Mistah_J.
#1423 [16:21] <Mrs_Mistah_J> thanks Ill need it
#1424 [16:21] * Mrs_Mistah_J [Mrs_Mistah_J@notlogged] has quit. (Quit: Web client closed)
#1425 [16:21] <MiniGamer2252> hello someone hacked into my minecraft account and changed all the passwords and the username. i have the previous names and the name he is currently using (sebolon)
#1426 [16:21] <MiniGamer2252> i need my account back if possible
#1427 [16:21] <MiniGamer2252> what do i do
#1428 [16:21] <Sillychunk> ??> MiniGamer2252 account/hacked
#1429 [16:21] <VoxelHead> MiniGamer2252: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1430 [16:21] <VoxelHead> MiniGamer2252: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1431 [16:22] <MiniGamer2252> what is the transaction id?
#1432 [16:22] <Sillychunk> MiniGamer2252, a number you received when you bought the game, it's explained in the article.
#1433 [16:22] <MiniGamer2252> i dont have that anymore, i bought it years ago
#1434 [16:23] <Sillychunk> MiniGamer2252, how did you buy it?
#1435 [16:23] <Sillychunk> MiniGamer2252, which payment method?
#1436 [16:23] * Gracie [Gracie@notlogged] has joined #minecrafthelp
#1437 [16:24] <Gracie> No controler
#1438 [16:24] <Gracie> No control
#1439 [16:24] <MiniGamer2252> but is there a way someone can access my old account (currently his) and get it back?
#1440 [16:25] <usbpc> Gracie, what do you mean with that?
#1441 [16:25] <Gracie> No option to build anything
#1442 [16:26] <Gracie> Like task bar is not on
#1443 [16:26] <Sillychunk> Gracie, are you playing the PC edition?
#1444 [16:26] <usbpc> Gracie, I still don't understand what you mean. Do you mean the Inventory slots on the bottom of your screen?
#1445 [16:26] * rcmaehl [rcmaehl@notlogged] has joined #minecrafthelp
#1446 [16:26] <Gracie> On iPad
#1447 [16:27] <Sillychunk> Apple...... oh no.
#1448 [16:27] <usbpc> Gracie, nvm soneone else will need to help you. I don't know PE.
#1449 [16:27] <Sillychunk> Me neither.
#1450 [16:27] <Gracie> Yes, I think. There is nothing showing up to build with
#1451 [16:28] <usbpc> Gracie, are you new to minecraft?
#1452 [16:28] <Gracie> Yes
#1453 [16:28] <Gracie> 6 months
#1454 [16:28] <usbpc> Gracie, so has it worked befor?
#1455 [16:29] <Gracie> Yes, and stopped giving options 2 wea
#1456 [16:29] <Gracie> Weeks ago
#1457 [16:30] * jean [jean@notlogged] has joined #minecrafthelp
#1458 [16:30] <usbpc> Gracie, okay then I really don't have any clue. You should ask your question in the minecraftforum. Most of us here don't really know Pocket Edition.
#1459 [16:31] * jean is now known as Guest9951
#1460 [16:32] <Gracie> Ok,how do I get to that? I thought that is were
#1461 [16:33] <Gracie> Where I am
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#1465 [16:34] <Gracie> Thank you aa
#1466 [16:34] <Gracie> All
#1467 [16:34] <usbpc> You are in the IRC chat. It's sort of the same, but not really. This is a live Chat. Go to the Forum tab. That is a forum :)
#1468 [16:34] <Gracie> Thanks
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#1470 [16:34] * jean [jean@notlogged] has joined #minecrafthelp
#1471 [16:34] <usbpc> You're welcome.
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#1473 [16:35] * jean is now known as Guest55395
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#1482 [16:38] <zbsnowstyle> bad exit code -805306369
#1483 [16:39] <usbpc> ??> zbsnowstyle launcher/crash-log
#1484 [16:39] <VoxelHead> zbsnowstyle: We need to see your crash log, which appears after a crash.
#1485 [16:39] <VoxelHead> zbsnowstyle: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1486 [16:39] <zbsnowstyle> my minecraft keeps loading then freezing after 5 seconds or less
#1487 [16:39] * imnothere [imnothere@notlogged] has quit. (Client Quit)
#1488 [16:39] <zbsnowstyle> where do i find the crash log
#1489 [16:39] <zbsnowstyle> thanks so much by the way
#1490 [16:40] <usbpc> zbsnowstyle: We need to see your crash log, >>>>>>>>which appears after a crash.<<<<<<<<<
#1491 [16:40] <usbpc> Oh too many <<. Sorry :(
#1492 [16:41] * lordygames [lordygames@notlogged] has joined #minecrafthelp
#1493 [16:41] <usbpc> zbsnowstyle, so does a crash report appear after your game crashes?
#1494 [16:42] <zbsnowstyle> i see the launcher log and game output but no crash log
#1495 [16:42] * JohnDoe [JohnDoe@notlogged] has joined #minecrafthelp
#1496 [16:42] <usbpc> then give me the game output
#1497 [16:42] * sprenter [sprenter@notlogged] has joined #minecrafthelp
#1498 [16:43] <JohnDoe> I keep on getting random crashes on a server and the owner says its me, Could someone maybe help me figure out what it is
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#1500 [16:43] <usbpc> ??> JohnDoe launcher/crash-log
#1501 [16:43] <VoxelHead> JohnDoe: We need to see your crash log, which appears after a crash.
#1502 [16:43] <VoxelHead> JohnDoe: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1503 [16:44] <JohnDoe> [16:37:33] [Client thread/ERROR]: 1285: Out of memory [16:37:33] [Client thread/ERROR]: ########## GL ERROR ########## [16:37:33] [Client thread/ERROR]: @ Post render [16:37:33] [Client thread/ERROR]: 1285: Out of memory [16:37:33] [Client thread/ERROR]: ########## GL ERROR ########## [16:37:33] [Client thread/ERROR]: @ Post render [16:37:33] [Client thread/ERROR]: 1285: Out of memory [16:37:33] [Client thread/ERROR]: ########## G
#1504 [16:44] <usbpc> ??> JohnDoe paste
#1505 [16:44] <VoxelHead> JohnDoe: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1506 [16:45] <zbsnowstyle> usbpc here is my output log: http://paste.ubuntu.com/10999448/
#1507 [16:45] <JohnDoe> http://paste.ubuntu.com/10999455/
#1508 [16:45] * rcmaehl [rcmaehl@notlogged] has quit. (Quit: Leaving)
#1509 [16:45] <usbpc> zbsnowstyle, I can't see anything indicating a crash in there.
#1510 [16:46] <JohnDoe> Okai Voxel
#1511 [16:46] <usbpc> ??> JohnDoe bot
#1512 [16:46] <VoxelHead> JohnDoe: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1513 [16:47] <usbpc> JohnDoe, are you using mods?
#1514 [16:47] <JohnDoe> only optifine
#1515 [16:47] <zbsnowstyle> usbpc here is my launcher log
#1516 [16:47] <JohnDoe> and shaders on a different version
#1517 [16:47] <JohnDoe> I'd prefer to keep those
#1518 [16:47] <usbpc> ??> JohnDoe mods/optifine
#1519 [16:47] <VoxelHead> JohnDoe: OptiFine is not written by Mojang, hence it is a mod. We do not support mods.
#1520 [16:47] * troystheman [troystheman@notlogged] has joined #minecrafthelp
#1521 [16:48] <usbpc> JohnDoe, if the problem occures without any mods come back again.
#1522 [16:48] <JohnDoe> okay
#1523 [16:48] <troystheman> i paid an downloaded minecraft it say it 1.6.4
#1524 [16:49] <zbsnowstyle> usbpc http://paste.ubuntu.com/10999466/
#1525 [16:49] * sprenter [sprenter@notlogged] has quit. (Ping timeout: 204 seconds)
#1526 [16:49] <usbpc> zbsnowstyle, nothing wrong there too.
#1527 [16:49] <troystheman> it is not 1.8.4
#1528 [16:49] <troystheman> like i paid for
#1529 [16:50] <Afootpluto> ??> zbsnowstyle launcher/crash-log
#1530 [16:50] <VoxelHead> zbsnowstyle: We need to see your crash log, which appears after a crash.
#1531 [16:50] <VoxelHead> zbsnowstyle: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1532 [16:50] <Guest55395> oi
#1533 [16:50] <Afootpluto> ??> zbsnowstyle launcher/change-version
#1534 [16:50] <VoxelHead> zbsnowstyle: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1535 [16:51] <usbpc> Afootpluto, wrong user.
#1536 [16:51] <usbpc> ??> troystheman launcher/change-version
#1537 [16:51] <VoxelHead> troystheman: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1538 [16:52] <troystheman> i did but it don't change.ever time i load at the top is say 1.6.4
#1539 [16:52] * chorn [chorn@notlogged] has joined #minecrafthelp
#1540 [16:52] <zbsnowstyle> ive tried older versions the same problem occurs
#1541 [16:53] <Afootpluto> zbsnowstyle, we need to see your crash report
#1542 [16:53] <troystheman> i paid for it so i should get what i paid for
#1543 [16:53] <usbpc> zbsnowstyle, like I said. No crash in any of the logs you posted. Wait for a crash and then give us the crashreport.
#1544 [16:53] * circ-user-0A9tT [circ-user-0A9tT@notlogged] has quit. (Remote host closed the connection)
#1545 [16:53] <zbsnowstyle> Afootpluto, i opened the game and it is currently frozen.
#1546 [16:53] <zbsnowstyle> ok, i am currently waiting for a crash log to develop but the game seems to be in frozen limbo
#1547 [16:53] <Afootpluto> troystheman, follow VoxelHead instructions
#1548 [16:54] <chorn> I created a Mojang account for my son so that he could change skins. He plays on an ipad. If I'm understanding correctly, we need to change skin on PC but should reflect on ipad....?
#1549 [16:54] <troystheman> i did but it don't change.ever time i load at the top is say 1.6.4
#1550 [16:54] <JohnDoe> okay this might sound stupid since I just came here for a problem with optifine but how do I download Shaders and Optifine to work at the same time
#1551 [16:55] <troystheman> i did but it don't change.ever time i load at the top is say 1.6.4
#1552 [16:55] <Afootpluto> ??> JohnDoe mods
#1553 [16:55] <VoxelHead> JohnDoe: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1554 [16:55] <usbpc> ??> JohnDoe mods
#1555 [16:55] <VoxelHead> JohnDoe: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1556 [16:55] <JohnDoe> okay
#1557 [16:55] <JohnDoe> Thanks for the help!
#1558 [16:55] <usbpc> JohnDoe, you're welcome.
#1559 [16:55] * JohnDoe [JohnDoe@notlogged] has quit. (Quit: Web client closed)
#1560 [16:55] <troystheman> i did but it don't change.ever time i load at the top is say 1.6.4
#1561 [16:56] <Afootpluto> troystheman, that is probably your launcher version and it is out of date.
#1562 [16:56] <Afootpluto> troystheman, download the launcher from https://minecraft.net/download
#1563 [16:56] * Guest55395 [Guest55395@notlogged] has quit. (Ping timeout: 204 seconds)
#1564 [16:56] <troystheman> ok how do i change it
#1565 [16:57] <troystheman> i just downloaded it 4-25-15
#1566 [16:57] <troystheman> for the first time
#1567 [16:58] <Afootpluto> troystheman, download it a again
#1568 [16:58] <zbsnowstyle> my game will not end. it just stays frozen and task manager just closes the game w/o a crash log developing
#1569 [16:58] <troystheman> i tried that it downloaded same way
#1570 [16:59] <usbpc> zbsnowstyle, is the launcher open when minecraft is started?
#1571 [16:59] <usbpc> *still open
#1572 [16:59] <zbsnowstyle> no the launchehr closes
#1573 [16:59] <Afootpluto> ??> zbsnowstyle launcher/open
#1574 [16:59] <VoxelHead> zbsnowstyle: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1575 [17:00] <chorn> I created a Mojang account for my son so that he could change skins. He plays on an ipad. If I'm understanding correctly, we need to change skin on PC but should reflect on ipad
#1576 [17:01] <Afootpluto> zbsnowstyle, do you have any texture packs installed?
#1577 [17:02] <troystheman> i went to https://minecraft.net/download an paid then downloaded it gave me 1.6.4
#1578 [17:02] <troystheman> not 1.8.4
#1579 [17:03] <zbsnowstyle> ok so i have the launcher open and the game is frozen
#1580 [17:03] <Afootpluto> zbsnowstyle, do you have any texture packs installed?
#1581 [17:03] <zbsnowstyle> no mods at all
#1582 [17:03] <troystheman> how do i update my launcher
#1583 [17:03] * elIAS [elIAS@notlogged] has joined #minecrafthelp
#1584 [17:04] <Afootpluto> ??> zbsnowstyle launcher/game-output
#1585 [17:04] <VoxelHead> zbsnowstyle: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1586 [17:04] <VoxelHead> zbsnowstyle: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1587 [17:04] * Synchunk [Synchunk@notlogged] has joined #minecrafthelp
#1588 [17:04] <zbsnowstyle> http://paste.ubuntu.com/10999664/
#1589 [17:05] * elIAS [elIAS@notlogged] has quit. (Client Quit)
#1590 [17:05] <troystheman> hello can you tell me how update my launcher
#1591 [17:06] <troystheman> hello can you tell me how update my launcher
#1592 [17:06] <Afootpluto> troystheman, download the launcher from https://minecraft.net/download
#1593 [17:07] <Afootpluto> zbsnowstyle, there is nothing wrong there. give us the game output when it freezes
#1594 [17:07] <troystheman> i i just downloaded it 4-25-15 it gave me 1.6.4
#1595 [17:08] <zbsnowstyle> that was my game output when it froze. the game never finishes closing and leaves a crash log. it just stays frozen with my cursor saying its processing
#1596 [17:09] * Obsidian [Obsidian@notlogged] has joined #minecrafthelp
#1597 [17:09] <Afootpluto> ??> zbsnowstyle win/dxdiag
#1598 [17:09] <VoxelHead> zbsnowstyle: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1599 [17:11] <chorn> can i get a customer service phone # please
#1600 [17:11] <Afootpluto> chorn, there is none
#1601 [17:11] <zbsnowstyle> here is my dxdiag
#1602 [17:12] * dddan99999 [dddan99999@notlogged] has quit. (Quit: Web client closed)
#1603 [17:12] <Afootpluto> chorn, i am not sure how or if you can change your skins on the PE edition
#1604 [17:12] * I_Need_Moar_Help [I_Need_Moar_Help@notlogged] has joined #minecrafthelp
#1605 [17:12] <zbsnowstyle> there is no customer service #? i sent them an email a week ago and still have not heard back
#1606 [17:13] <zbsnowstyle> here is my dxdiag http://paste.ubuntu.com/10999714/
#1607 [17:13] <I_Need_Moar_Help> Every time I log onto minecraft it says that it is a bad login I tried restarting my mc, turning off my firewall, and resetting my router but nothing work!
#1608 [17:13] <chorn> ok, thanks. so is it possible to contact the billing company who charged my credit card?
#1609 [17:14] <Afootpluto> I_Need_Moar_Help, did you forget your login info?
#1610 [17:14] <I_Need_Moar_Help> no
#1611 [17:14] <I_Need_Moar_Help> But I didnt try logging out and back in lemme try that
#1612 [17:14] <Afootpluto> ??> zbsnowstyle tools/hjt
#1613 [17:14] <VoxelHead> zbsnowstyle: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1614 [17:14] <VoxelHead> zbsnowstyle: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1615 [17:14] <I_Need_Moar_Help> and it is when I try to enter a server not one the laucher
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#1618 [17:15] <Afootpluto> ??> I_Need_Moar_Help tools/hjt
#1619 [17:15] <VoxelHead> I_Need_Moar_Help: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1620 [17:15] <VoxelHead> I_Need_Moar_Help: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1621 [17:15] * rcmaehl [rcmaehl@notlogged] has joined #minecrafthelp
#1622 [17:16] <zbsnowstyle> ok thanks
#1623 [17:16] <I_Need_Moar_Help> Ok Afoot i logged out and it says mc servers are blocked let me generate the microjack thing
#1624 [17:17] <I_Need_Moar_Help> http://paste.ubuntu.com/10999764/
#1625 [17:17] <chorn> if i;m logged into Mojang account on PC, how do i change skin?
#1626 [17:18] <chorn> sorry, i'm blonde
#1627 [17:18] <zbsnowstyle> here is my micro hijack file
#1628 [17:18] <zbsnowstyle> http://paste.ubuntu.com/10999767/
#1629 [17:19] * zbsnowstyle_ [zbsnowstyle_@notlogged] has quit. (Ping timeout: 204 seconds)
#1630 [17:19] <zbsnowstyle> im still here
#1631 [17:20] * WayToDoor [WayToDoor@notlogged] has quit. (Ping timeout: 202 seconds)
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#1634 [17:20] <giovanny_321> http://paste.ubuntu.com/10999768/
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#1636 [17:20] <I_Need_Moar_Help> Chorn just go to skindex or something click on the skin you like then go onto the mc website log in go into your profile hit change skin and go back to skindex hit upload to minecraft then go back to minecraft and hit upload
#1637 [17:21] <awsace123> where can i get forge
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#1639 [17:21] * giovanny_321 [giovanny_321@notlogged] has quit. (Client Quit)
#1640 [17:22] <awsace123> how do i inatall forge for minecraft
#1641 [17:23] * carlos [carlos@notlogged] has joined #minecrafthelp
#1642 [17:23] <Afootpluto> awsace123, by looking it up on google
#1643 [17:23] <Afootpluto> awsace123, by looking it up on google
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#1645 [17:24] <I_Need_Moar_Help> hey afoot here is my highjack this thingy http://paste.ubuntu.com/10999764/
#1646 [17:25] <chorn> should the new skin reflect on ipad when logged into minecraft?
#1647 [17:25] * bacon_avenger is now known as bacon_work
#1648 [17:27] <zbsnowstyle> any luck with the dxdig a foot?
#1649 [17:29] * I_Need_Moar_Help [I_Need_Moar_Help@notlogged] has quit. (Ping timeout: 204 seconds)
#1650 [17:30] <usbpc> zbsnowstyle, if it worked befor today. Did you try restarting your PC?
#1651 [17:31] * Need_Help [Need_Help@notlogged] has joined #minecrafthelp
#1652 [17:31] * hi [hi@notlogged] has joined #minecrafthelp
#1653 [17:31] <hi> help
#1654 [17:31] <Need_Help> Hey I have this problem where it says mc is blocked here is the thing http://paste.ubuntu.com/10999764/ (sorry if anybody already helped it logged me out)
#1655 [17:32] <zbsnowstyle> so i bought the game about a year ago maybe more. it worked completely fine with the java and minecraft version (1.7.4) i tried using that old version and it still messes up. i have tried rebooting and it does notthing
#1656 [17:32] <hi> how do i udate my graphic drivers
#1657 [17:33] <usbpc> zbsnowstyle, okay it was just an idea.
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#1659 [17:33] <usbpc> zbsnowstyle, you could try to reinstall java.
#1660 [17:33] * chorn [chorn@notlogged] has quit. (Quit: Web client closed)
#1661 [17:33] <zbsnowstyle> its ok. im jsut perplexed. i jsut tried playing a week ago after a a long time and after updating the game and java it does not work now
#1662 [17:34] <zbsnowstyle> i have already tried updating java as well
#1663 [17:34] <usbpc> zbsnowstyle, yea. I'm as confused as you are. Updating is not the same as reinstalling.
#1664 [17:35] <usbpc> So try reinstalling java.
#1665 [17:35] <zbsnowstyle> i updated both. then uninstalled both then reinstalled both
#1666 [17:35] <Afootpluto> ??> Need_Help av/adwcleaner
#1667 [17:35] <VoxelHead> Need_Help: ADWCleaner is an utility to clean a PC which is infested with malware.
#1668 [17:35] <VoxelHead> Need_Help: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1669 [17:35] <usbpc> Ah okay. Did you update your graphics driver?
#1670 [17:36] <Need_Help> Do I have malware?
#1671 [17:36] <zbsnowstyle> i uninstalled all 3 versions of java then reinstalled minecraft therby reinstalling java runtime
#1672 [17:36] <zbsnowstyle> i checked on any updates to my driver and it says it is up to date but i am willing to change my driver software if yo think it will work
#1673 [17:37] <usbpc> zbsnowstyle, I'm just thinking of everything that can make minecraft not work anymore. If you just updated you could have a broken driver and dowingrading would help.
#1674 [17:37] <Afootpluto> zbsnowstyle, how much RAM did you allocate to minecraft?
#1675 [17:38] <zbsnowstyle> downgrading my driver or my java and minecraft?
#1676 [17:38] <zbsnowstyle> i dont know how much ram is allocated
#1677 [17:39] <usbpc> Afootpluto, Like I said I just try to think of everything that could make minecraft freeze like that. But' I'll happyly give you the case.
#1678 [17:39] <usbpc> zbsnowstyle, nothing. Follow Afootpluto's instructions. ;)
#1679 [17:40] * lucas226644 [lucas226644@notlogged] has joined #minecrafthelp
#1680 [17:40] <Afootpluto> ??> zbsnowstyle launcher/more-ram
#1681 [17:40] <VoxelHead> zbsnowstyle: A forum post which explains how to allocate more RAM to Minecraft can be found here: http://www.minecraftforum.net/topic/1395030-allocate-more-memory-for-minecraft/
#1682 [17:40] <Afootpluto> zbsnowstyle, try to allocate 1.5GB
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#1684 [17:41] * Ritsuka is now known as Kaname
#1685 [17:42] <zbsnowstyle> ok just copied and pasted the command over the default and am trying now
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#1688 [17:45] <Dainty> I can't get into minecraft. it keeps telling me I have outdated graphics drivers. I have done what it tells me to do and i'm still having trouble.
#1689 [17:46] <zbsnowstyle> ok it just froze on me lke it has
#1690 [17:46] <Afootpluto> ??> Dainty win/dxdiag
#1691 [17:46] <VoxelHead> Dainty: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1692 [17:46] <Dainty> I did and it lead me here :I
#1693 [17:46] <Afootpluto> ??> zbsnowstyle tools/teamviewer/quick-support
#1694 [17:46] <VoxelHead> zbsnowstyle: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#1695 [17:46] <VoxelHead> zbsnowstyle: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#1696 [17:46] <Afootpluto> Dainty, can you give me the url?
#1697 [17:47] <Dainty> http://paste.ubuntu.com/10999940/ this one?
#1698 [17:47] <Need_Help> Afoot I tried to download the thing and it says it cant run on windows 8.1
#1699 [17:47] <Afootpluto> ??> Need_Help av/malwarebytes
#1700 [17:47] <VoxelHead> Need_Help: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1701 [17:47] <VoxelHead> Need_Help: Download it here: http://www.malwarebytes.org/
#1702 [17:48] <Afootpluto> ??> Dainty oem/hp/product-number
#1703 [17:48] <VoxelHead> Dainty: You can find your HP Product Number here: http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
#1704 [17:49] <Need_Help> thanks
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#1706 [17:52] <zbsnowstyle> like that?
#1707 [17:53] * Need_Help [Need_Help@notlogged] has quit. (Ping timeout: 204 seconds)
#1708 [17:53] <zbsnowstyle> ??< av/adwcleaner
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#1713 [17:55] <JohnDoe> Hey im back again with the same crashing problem :/
#1714 [17:55] <demonsgui> oi
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#1716 [17:56] <Dainty> :/
#1717 [17:56] * demonsgui [demonsgui@notlogged] has quit. (Client Quit)
#1718 [17:56] * Ninncore test
#1718 [17:56] <JohnDoe> ??
#1719 [17:57] <Afootpluto> JohnDoe, is your MC modded?
#1720 [17:57] <JohnDoe> yes but I got rid of the mods
#1721 [17:57] <JohnDoe> so no
#1722 [17:57] <JohnDoe> :I
#1723 [17:57] <Afootpluto> ??> JohnDoe launcher/crash-log
#1724 [17:57] <VoxelHead> JohnDoe: We need to see your crash log, which appears after a crash.
#1725 [17:57] <VoxelHead> JohnDoe: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#1726 [17:58] <JohnDoe> http://paste.ubuntu.com/11000161/
#1727 [17:59] * zbsnowstyle [zbsnowstyle@notlogged] has quit. (Ping timeout: 204 seconds)
#1728 [17:59] <Afootpluto> JohnDoe, paste C:\Users\Owner\AppData\Roaming\.minecraft\hs_err_pid4912.log to paste.ubuntu.com
#1729 [18:01] <JohnDoe> http://paste.ubuntu.com/11000217/ this?
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#1731 [18:03] <JohnDoe> its that right?
#1732 [18:03] <Afootpluto> ??> JohnDoe java/reinst
#1733 [18:04] <JohnDoe> ?
#1734 [18:04] <Afootpluto> ??> JohnDoe java/1.8
#1735 [18:04] <VoxelHead> JohnDoe: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
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#1739 [18:05] <vinicius> http://paste.ubuntu.com/11000260/
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#1742 [18:06] <JohnDoe> okay I think it has finished downloading now what
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#1744 [18:06] <vinicius> Help pls http://paste.ubuntu.com/11000260/
#1745 [18:07] <Dainty> http://paste.ubuntu.com/10999940/ help ; - ;
#1746 [18:10] <Pangea> .disableregex
#1747 [18:10] <PangeaBot> Disabling regex matching (youtube, etc) (issued by Pangea)
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#1750 [18:13] <Pangea> ?is this still on
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#1754 [18:19] <zbsnowstyle> hello Afootpluto
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#1757 [18:20] <zbsnowstyle> is Afootpluto still here?
#1758 [18:20] <Afootpluto> yes
#1759 [18:20] <zbsnowstyle> i missed the last part. what did you do in the AMD engine control center?
#1760 [18:21] * vdmaster [vdmaster@notlogged] has joined #minecrafthelp
#1761 [18:22] <Afootpluto> zbsnowstyle, the AMD control panel sometimes has a option to decrease the clock speed. I was going to decrease the clock speed to see if i can bring down the temperature of your PC
#1762 [18:22] <zbsnowstyle> can we start another team viwer session to do that>?
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#1764 [18:24] <vdmaster> minecraft for pc is not working it says sorry but we could not connect to our servers please make shure you are online and your minecraft is not blocked
#1765 [18:24] <Afootpluto> ??> vdmaster tools/hjt
#1766 [18:24] <VoxelHead> vdmaster: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1767 [18:24] <VoxelHead> vdmaster: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1768 [18:25] <vdmaster> where do i chose i accept
#1769 [18:25] <Afootpluto> vdmaster, follow VoxelHead instructions
#1770 [18:27] <vdmaster> i did it
#1771 [18:28] <Afootpluto> vdmaster, can you give me the url
#1772 [18:28] * WalkTheDock [WalkTheDock@notlogged] has joined #minecrafthelp
#1773 [18:28] <vdmaster> http://paste.ubuntu.com/
#1774 [18:28] * WalkTheDock [WalkTheDock@notlogged] has quit. (Client Quit)
#1775 [18:29] <Afootpluto> vdmaster, read VoxelHead first message
#1776 [18:29] <vdmaster> \yes
#1777 [18:29] <vdmaster> what about it
#1778 [18:29] * iHateEveryone [iHateEveryone@notlogged] has joined #minecrafthelp
#1779 [18:30] <Afootpluto> vdmaster, follow those instructions
#1780 [18:30] <vdmaster> i did
#1781 [18:30] <Afootpluto> vdmaster, click "Paste!" and give us the url
#1782 [18:31] <vdmaster> http://paste.ubuntu.com/
#1783 [18:31] <vdmaster> that is it
#1784 [18:31] <iHateEveryone> Im having trouble opening minecraft. I downloaded it just fine and when i try to open it, it says that there was a problem. Here is my link, http://paste.ubuntu.com/11000476/
#1785 [18:31] <Afootpluto> vdmaster, there should be numbers at the end
#1786 [18:32] <vdmaster> is this it 14508 bytes
#1787 [18:33] <Afootpluto> iHateEveryone, your PC doesnt support windows 8
#1788 [18:33] <Afootpluto> ??> vdmaster paste
#1789 [18:33] <VoxelHead> vdmaster: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1790 [18:34] <iHateEveryone> oh ok
#1791 [18:34] <vdmaster> http://paste.ubuntu.com/
#1792 [18:34] <vdmaster> why isint it working
#1793 [18:34] <vdmaster> it takes me to this site
#1794 [18:35] <vdmaster> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 6:24:59 PM, on 06/05/2015 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.17728) FIREFOX: 37.0.2 (x86 en-US) Boot mode: Normal Running processes: C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe C:\Users\sai\AppData\Local\Microsoft\BingSvc\BingSvc.exe C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe C:\Program Files (x86)\Skype\Phone\Skype.exe C
#1795 [18:35] <Afootpluto> ??> vdmaster paste/all
#1796 [18:35] <VoxelHead> vdmaster: https://gist.github.com http://hastebin.com http://paste.ubuntu.com http://pastie.org http://www.pastebin.ca http://pastebin.mozilla.org http://0bin.net
#1797 [18:35] <Afootpluto> try any of those
#1798 [18:36] <vdmaster> https://gist.github.com/anonymous/42bddfed576dce598cba\
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#1800 [18:37] <Afootpluto> ??> vdmaster av/norton/uninstall
#1801 [18:37] <VoxelHead> vdmaster: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
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#1814 [18:47] <John> Hi
#1815 [18:47] <John> Hi
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#1830 [19:12] <Rodrigo> quero q resolvam o erro bad video card drivers
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#1842 [19:33] <minecrafthelp767> hi when i enter in any server i am kicked out at majority of times is related with JAVA but i already have the latest version of JAVA
#1843 [19:33] <minecrafthelp767> please can you give any tip ?
#1844 [19:33] <Afootpluto> minecrafthelp767, what is the error you are getting?
#1845 [19:34] <minecrafthelp767> just one minute i will try and relate the correct message for you
#1846 [19:36] * Rebel_Girl_31 [Rebel_Girl_31@notlogged] has joined #minecrafthelp
#1847 [19:36] <Rebel_Girl_31> Hello :D Can anyone help me?? I can't change my skin!
#1848 [19:36] <Pangea> Rebel_Girl_31, can you describe this problem?
#1849 [19:36] <Afootpluto> Rebel_Girl_31, https://help.mojang.com/customer/portal/articles/979200-minecraft-skins
#1850 [19:36] <Rebel_Girl_31> Yes
#1851 [19:36] <Rebel_Girl_31> basically...
#1852 [19:37] <Rebel_Girl_31> when i went on skinned and clicked upload to minecraft
#1853 [19:37] <Rebel_Girl_31> and tried to login
#1854 [19:37] * RoiKamelo [RoiKamelo@notlogged] has joined #minecrafthelp
#1855 [19:37] <minecrafthelp767> the msg is : internal exception: io.netty.handler.codec..decoder.exception: java.io.exception: BAD PACKET id 93
#1856 [19:37] <Rebel_Girl_31> it said wrong username or password so then I did forgot apssword
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#1858 [19:37] * theblazeX [theblazeX@notlogged] has joined #minecrafthelp
#1859 [19:37] <Rebel_Girl_31> but then it said my username didn't even exist!
#1860 [19:37] <Rebel_Girl_31> Please help
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#1862 [19:38] <Afootpluto> Rebel_Girl_31, https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login
#1863 [19:38] * RoiKamelo [RoiKamelo@notlogged] has quit. (Client Quit)
#1864 [19:38] <Rebel_Girl_31> that article is not helpful for my type of problem Afootpluto
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#1866 [19:39] <Rebel_Girl_31> I really need help please.
#1867 [19:39] * troystheman [troystheman@notlogged] has quit. (Ping timeout: 204 seconds)
#1868 [19:39] <Afootpluto> Rebel_Girl_31, https://minecraft.net/resetpassword
#1869 [19:40] <Rebel_Girl_31> Afootpluto, When i went there I typed in my username but it said that it didn't even exist.
#1870 [19:40] <Afootpluto> what is your username?
#1871 [19:40] <Rebel_Girl_31> Rebel_Girl_31 lol
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#1873 [19:41] <Afootpluto> Rebel_Girl_31, are you logging in with your email?
#1874 [19:41] * zbsnowstyle [zbsnowstyle@notlogged] has joined #minecrafthelp
#1875 [19:41] <Rebel_Girl_31> no with my username
#1876 [19:41] <RoiKamelo> Hi everyone I'm just looking for the good place to post the "Pixel Format Not Accelerated" Dxdiag, someone could help me ?
#1877 [19:41] <Afootpluto> Rebel_Girl_31, you need to use your email
#1878 [19:41] <Rebel_Girl_31> Ok ill try
#1879 [19:41] <minecrafthelp767> hi afootpluto the message is the msg is : internal exception: io.netty.handler.codec..decoder.exception: java.io.exception: BAD PACKET id 93
#1880 [19:41] <Afootpluto> RoiKamelo, give us your dxdiag
#1881 [19:41] <zbsnowstyle> Afootpluto I let the computer cool and i am still having the issue
#1882 [19:41] <RoiKamelo> http://paste.ubuntu.com/11001253/
#1883 [19:42] <Afootpluto> minecrafthelp767, is it only on that server
#1884 [19:42] <Rebel_Girl_31> It still isn't working Afootpluto
#1885 [19:42] <minecrafthelp767> no it happend in any server
#1886 [19:42] <Afootpluto> RoiKamelo, i need the whole report
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#1889 [19:43] <RoiKamelo> okay, just a second
#1890 [19:43] <Rebel_Girl_31> Unfortunately, it is still not working...
#1891 [19:43] <Afootpluto> ??> minecrafthelp767 tools/hjt
#1892 [19:43] <VoxelHead> minecrafthelp767: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1893 [19:43] <VoxelHead> minecrafthelp767: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1894 [19:43] * jslodysko [jslodysko@notlogged] has joined #minecrafthelp
#1895 [19:43] <RoiKamelo> http://paste.ubuntu.com/11001333/
#1896 [19:43] <Afootpluto> Rebel_Girl_31, what is the error you are getting
#1897 [19:44] <Rebel_Girl_31> It says: User not found. If you are using a Mojang account, go to https://account.mojang.com/ instead.
#1898 [19:44] <jslodysko> hi i need help logging in
#1899 [19:44] <Afootpluto> RoiKamelo, download https://downloadcenter.intel.com/download/24826/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1900 [19:45] <minecrafthelp767> sorry what should i do with tools/hjt ?
#1901 [19:45] <RoiKamelo> Okay thx i'll make that
#1902 [19:45] <Afootpluto> minecrafthelp767, do what VoxelHead said
#1903 [19:45] <Rebel_Girl_31> It says: User not found. If you are using a Mojang account, go to https://account.mojang.com/ instead.
#1904 [19:45] <Afootpluto> minecrafthelp767, that means your email is wrong or your password is wrong
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#1906 [19:46] <minecrafthelp767> ok i wiil try
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#1908 [19:47] <Rebel_Girl_31> I am very confused, I'm sorry to bother you but this is my little sister's account and you know... she wants her skin :)
#1909 [19:48] <Rebel_Girl_31> Umm...
#1910 [19:48] <Rebel_Girl_31> Ok thanks for your help..
#1911 [19:48] <Rebel_Girl_31> bye...
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#1913 [19:50] <minecrafthelp767> http://paste.ubuntu.com/11001369/
#1914 [19:50] * Alguem [Alguem@notlogged] has joined #minecrafthelp
#1915 [19:50] <Alguem> hello !
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#1917 [19:51] <Afootpluto> minecrafthelp767, uninstall avira
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#1919 [19:51] <Alguem> help please http://paste.ubuntu.com/11001375/
#1920 [19:51] <minecrafthelp767> why desinstall AVIRA ?
#1921 [19:52] <Afootpluto> because that is causing the issue
#1922 [19:52] <minecrafthelp767> should i use what antivirus to work ?
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#1925 [19:53] <Afootpluto> ??> minecrafthelp767 av/avast
#1926 [19:53] <VoxelHead> minecrafthelp767: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1927 [19:53] <Afootpluto> Alguem, download https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#1928 [19:53] <minecrafthelp767> ok i will try thk a lot
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#1933 [19:58] <Alguem> thank you
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#1935 [20:04] * Alguem [Alguem@notlogged] has quit. (Quit: Web client closed)
#1936 [20:04] <barbi> My minecraft game will no longer load when I press "play" from the launch screen it just hangs forever
#1937 [20:06] * minecrafthelp767 [minecrafthelp767@notlogged] has quit. (Ping timeout: 204 seconds)
#1938 [20:06] <barbi> This seems to have happened since 1.8.4
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#1941 [20:07] <barbi> my game will no longer load from launch screen.
#1942 [20:07] <barbi> since the last update
#1943 [20:08] <barbi> it just hangs forever.
#1944 [20:09] <barbi> anyone around?
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#1953 [20:20] <elijahlucian> so
#1954 [20:20] * oliver__ [oliver__@notlogged] has joined #minecrafthelp
#1955 [20:21] <elijahlucian> has anybody figured out how to edit the idle kick time on realms yet?
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#1959 [20:23] <bridget> i know i bought a pc version i think fo r the mac at least a year ago..my son accidedetly
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#1961 [20:24] <bridget> deleted the game. i am tryinig to download again but dont know the username or password
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#1963 [20:26] <jennifer> Hi thsi is Jennifer and we paid for the minecraft on our laptop on sunday and we had to refresh our computer today and lost minecraft and now it won't let my son play can u please help.
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#1968 [20:27] <jennifer> canu help
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#1972 [20:34] <crappyservers> I'm playing on console and when I click on my world it just makes the clicking sound. Also it is just showing the grass block by the name. Not like the last place I was.
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#1981 [20:39] <bifflesrock> When I step on a pressure plate, or randomly when I am walking around, all the blocks in a 5-block radius go invisible.
#1982 [20:39] <bifflesrock> I have no idea why
#1983 [20:41] <bifflesrock> They also sometimes go blue and gray with horizontal lines
#1984 [20:43] <bifflesrock> I don't suppose anyone could help...
#1985 [20:46] <bifflesrock> Nope. I guess not. Bye
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#1987 [20:47] * Peace [Peace@notlogged] has joined #minecrafthelp
#1988 [20:49] <Peace> Keep getting error http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#1989 [20:50] * SuperMom [SuperMom@notlogged] has joined #minecrafthelp
#1990 [20:51] <SuperMom> Hi...does anyone knows If Minecraft can be played with iMac 2007?
#1991 [20:52] <CubeTheThird> SuperMom, depends if it's Intel or not
#1992 [20:53] <CubeTheThird> SuperMom, it needs to be running OSX 10.6.8 as well
#1993 [20:53] <CubeTheThird> SuperMom, you could test the demo to see
#1994 [20:53] <Peace> cube, the download you recommended stops before the whole is downloaded
#1995 [20:54] <SuperMom> Since my son started to play Minecraft on my iMac the computer started to freezes sometimes... I wonder if that happened because my iMac is with Yosemite system or what....
#1996 [20:54] <CubeTheThird> Peace, perhaps download it with a different browser?
#1997 [20:54] <Peace> I could try
#1998 [20:54] <Peace> anything specific?
#1999 [20:54] <CubeTheThird> SuperMom, is it freezing randomly, or only while the game is in use?
#2000 [20:54] <CubeTheThird> Peace, Firefox, Google Chrome..
#2001 [20:55] <Peace> I am currently using chrome, so ill try firefox
#2002 [20:56] <SuperMom> CubeTheThird...started when my son was playing Minecraft...but now it freezes anytime with anything you are doing on the computer... I formatted my iMac and still freezing...
#2003 [20:57] <CubeTheThird> SuperMom, you may want to contact Apple support about that. If it's freezing at any time, it's not the game causing it
#2004 [20:58] <SuperMom> CubeTheThird....have you heard that Minecraft would not work well with Macintosh ?
#2005 [20:59] <CubeTheThird> SuperMom, no it should work fine. There are certain issues with older versions of OSX that can happen when the game is running though, but nothing on Yosemite
#2006 [20:59] <CubeTheThird> SuperMom, but as I said, if it freezes when the game isn't running, the game isn't causing the problem (at least not directly)
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#2008 [21:00] <SuperMom> My son told me that I should download optifine...I'm not sure what exactly it is that....
#2009 [21:01] <CubeTheThird> SuperMom, Optifine is a modified version of the game, which for some people improves the game's performance
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#2013 [21:02] <SuperMom> So that means that the computer needs a good RAM memory to work fine...?
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#2018 [21:03] <CubeTheThird> SuperMom, no, RAM has very little to do with performance. Typically people use Optifine when their computer doesn't have a very good Processor and/or graphics card
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#2023 [21:04] <Peace> cube, I tried downloading it with Firefox but same issue
#2024 [21:05] <Peace> it stops around 10mb when the download should be 75
#2025 [21:05] <CubeTheThird> what download are you talking about exactly?
#2026 [21:06] <Peace> http://support.amd.com/en-us/download/desktop/legacy?product=legacy1&os=Windows%20XP%20-%20Professional/Home&RenderOnServer=true#
#2027 [21:06] <Peace> catalyst software suite
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#2029 [21:08] <CubeTheThird> Peace, dono what to tell you. I just tested and was able to completely download it
#2030 [21:09] <Peace> ?
#2031 [21:09] <Peace> Why am i unable to?
#2032 [21:10] <CubeTheThird> Peace, perhaps you have a poor internet connection?
#2033 [21:10] <Peace> No, I just downloaded Firefox, worked fine
#2034 [21:10] <Peace> everything execpt that has downloaded fine
#2035 [21:11] <CubeTheThird> I dono what to tell you
#2036 [21:11] <CubeTheThird> keep trying I suppose
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#2038 [21:18] <trent> i dont know how to port forward
#2039 [21:18] * trent is now known as Guest62822
#2040 [21:18] <CubeTheThird> Guest62822, what's your router's brand and model number?
#2041 [21:19] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#2042 [21:19] <Guest62822> centurylink actiontec c100a
#2043 [21:19] <Guest62822> i port forwarded but nobody can connect
#2044 [21:20] <CubeTheThird> Guest62822, oh, what's your server's address?
#2045 [21:20] * Frunklin [Frunklin@notlogged] has quit. (Quit: Leaving)
#2046 [21:21] <Guest62822> public or my actual computer
#2047 [21:21] <CubeTheThird> public
#2048 [21:21] <CubeTheThird> your local address isn't useful outside your network
#2049 [21:22] <Peace> Let me ask
#2050 [21:23] <Peace> could i use another website for the download or does it need to be the amd website
#2051 [21:23] <Guest62822> 75.171.1.243
#2052 [21:24] * Guest62822 [Guest62822@notlogged] has quit. (Quit: Web client closed)
#2053 [21:24] <CubeTheThird> .mcping 75.171.1.243
#2054 [21:24] <ExtremeBot> CubeTheThird: 75.171.1.243:25565 is up! There are currently 1 out of 20 players, running 1.8.4 (47); with a latency of 0.515s and an MOTD of "A Minecraft Server".
#2055 [21:24] <CubeTheThird> Peace, well it is an AMD driver
#2056 [21:24] * j_polverino1125 [j_polverino1125@notlogged] has joined #minecrafthelp
#2057 [21:24] <CubeTheThird> Peace, you're welcome to try getting it somewhere else, but we cannot guarantee it will work, or be what you need
#2058 [21:24] <Peace> ok
#2059 [21:24] <Peace> i cant blame you if it wanted to
#2060 [21:25] <Peace> that goes against my code
#2061 [21:25] <j_polverino1125> hi
#2062 [21:25] * Ryver [Ryver@notlogged] has joined #minecrafthelp
#2063 [21:25] <CubeTheThird> hello j_polverino1125
#2064 [21:25] <j_polverino1125> what is this
#2065 [21:25] <CubeTheThird> j_polverino1125, this is a vanilla minecraft tech support chatroom
#2066 [21:25] <j_polverino1125> ok so what do i do just chat
#2067 [21:25] <Ryver> Hi all. Someone hacked my account and changed my username on minecraft.net I have my account back but my profile name is still changed and won't let me change it. Any help?
#2068 [21:25] <CubeTheThird> j_polverino1125, just say what you need help with
#2069 [21:26] <CubeTheThird> Ryver, you will have to wait 30 days to change it back
#2070 [21:26] <Ryver> Really? Wow that's terrible
#2071 [21:27] <j_polverino1125> everything my minecraft keeps crashing
#2072 [21:27] <Ryver> I've logged into minecraft on the same computer from the same IP always there is nothing I can do?
#2073 [21:27] <Peace> well
#2074 [21:27] <Peace> here I go
#2075 [21:27] <Peace> wish it works
#2076 [21:27] <CubeTheThird> j_polverino1125, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#2078 [21:28] <CubeTheThird> Ryver, you can try emailing Mojang, but there's no guarantee they will change it. Their policy is 30 days
#2079 [21:28] <Ryver> Thank you
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#2081 [21:29] <j_polverino1125> wait so i got my computer fixed and mc hasnt been working
#2082 [21:29] <CubeTheThird> j_polverino1125, please do as I instructed
#2083 [21:29] <j_polverino1125> what is the URL lol
#2084 [21:29] <CubeTheThird> j_polverino1125, the link, or website address
#2085 [21:30] <j_polverino1125> ok
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#2090 [21:32] <j_polverino1125> so i put what you gave me, that website, and put it into the context. Or do i put what had happened and what it isnt working.
#2091 [21:32] <CubeTheThird> you put the crash report into the big content box
#2092 [21:33] <CubeTheThird> then you submit it, and copy the website address, then give it here
#2093 [21:33] <preda> I added my card to my account and it wont let me buy the game what do i do
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#2095 [21:33] <j_polverino1125> ohhh thanks
#2096 [21:33] <CubeTheThird> preda, umm.. what happens when you try buying the game
#2097 [21:33] * CesaeGamerPro [CesaeGamerPro@notlogged] has quit. (Client Quit)
#2098 [21:34] <preda> nothing but redeem pops up no other payment
#2099 [21:34] <CubeTheThird> preda, you should be buying it via minecraft.net/store
#2100 [21:34] <CubeTheThird> and, you don't need to add a card for that
#2101 [21:35] <preda> i did but i was signed in and it kept having me sign in again and it wont let me buy it
#2102 [21:35] <CubeTheThird> preda, try using a different web browser
#2103 [21:36] <preda> ok i will try
#2104 [21:37] <j_polverino1125> im very confused thanks for your help but im going to do it tomorrow. Good bye!
#2105 [21:38] <j_polverino1125> Sorry one second ------ i have to do this sorry lol.
#2106 [21:38] <CubeTheThird> take your time :)
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#2108 [21:39] <j_polverino1125> Ok im back so now what do i do
#2109 [21:39] <preda> ok i tried and it didnt work
#2110 [21:39] <CubeTheThird> j_polverino1125, ok, you pasted the crash report onto the website?
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#2112 [21:39] <CubeTheThird> preda, what browsers have you tried?
#2113 [21:39] <j_polverino1125> i think so let me see
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#2115 [21:39] <j_polverino1125> ---- Minecraft Crash Report ----
#2116 [21:40] <CubeTheThird> j_polverino1125, yes.. but on http://paste.ubuntu.com
#2117 [21:40] <j_polverino1125> yes
#2118 [21:40] <preda> iternet explorer
#2119 [21:40] <vdmaster> my minecraft wont work
#2120 [21:40] <CubeTheThird> j_polverino1125, ok, and you submitted it?
#2121 [21:40] <vdmaster> here is my url
#2122 [21:40] <CubeTheThird> vdmaster, what happens when you try?
#2123 [21:41] <j_polverino1125> yes but then it brought me to some other website. Should i do it again just in case
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#2126 [21:41] <CubeTheThird> j_polverino1125, some other website? give the website address here
#2127 [21:42] <j_polverino1125> i accidentally got it off instead of my other website
#2128 [21:42] <CubeTheThird> j_polverino1125, ok, you can paste and submit it again
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#2130 [21:43] <j_polverino1125> ok what was the website
#2131 [21:43] <CubeTheThird> http://paste.ubuntu.com
#2132 [21:43] <vdmaster> http://paste.ubuntu.com/11002415/
#2133 [21:43] <j_polverino1125> ok
#2134 [21:43] <CubeTheThird> preda, could you try firefox or google chrome?
#2135 [21:43] <vdmaster> thats the url
#2136 [21:43] <robert> hey
#2137 [21:44] <preda> im trying chrome now
#2138 [21:44] <CubeTheThird> vdmaster, ok.. but what problem are you experiencing?
#2139 [21:44] <CubeTheThird> hello robert
#2140 [21:44] * Zer0_ [Zer0_@notlogged] has joined #minecrafthelp
#2141 [21:44] <Zer0_> i need help
#2142 [21:44] <vdmaster> it says please check if your minecraft is online or if it is blocked
#2143 [21:45] <CubeTheThird> vdmaster, ah ok. One moment
#2144 [21:45] <CubeTheThird> Zer0_, with..?
#2145 [21:45] <j_polverino1125> hi so what i did was open my report file and i copied that then i pasted it onto that website
#2146 [21:45] <Zer0_> i get an error after clicking the play buton
#2147 [21:45] <Zer0_> pid8000
#2148 [21:45] <vdmaster> pardon me
#2149 [21:45] <Zer0_> minidumps
#2150 [21:45] <CubeTheThird> Zer0_, copy the complete error log onto http://paste.ubuntu.com and give the URL here.
#2151 [21:46] <CubeTheThird> j_polverino1125, click the 'Paste!' button at the bottom
#2152 [21:46] <preda> Ok it worked thank you for the help
#2153 [21:46] <Zer0_> [18:44:52 INFO]: Minecraft Launcher 1.6.11 (through bootstrap 100) started on windows... [18:44:52 INFO]: Current time is May 6, 2015 6:44:52 PM [18:44:52 INFO]: System.getProperty('os.name') == 'Windows 7' [18:44:52 INFO]: System.getProperty('os.version') == '6.1' [18:44:52 INFO]: System.getProperty('os.arch') == 'amd64' [18:44:52 INFO]: System.getProperty('java.version') == '1.8.0_25' [18:44:52 INFO]: System.getPropert
#2154 [21:46] <j_polverino1125> ok so now what
#2155 [21:46] <robert> my pixels
#2156 [21:46] <CubeTheThird> vdmaster, what is/was your main anti-virus software?
#2157 [21:46] <CubeTheThird> Zer0_, onto http://paste.ubuntu.com not here
#2158 [21:46] <CubeTheThird> robert, do you have a dxdiag report?
#2159 [21:46] <vdmaster> anti malware
#2160 [21:47] <Zer0_> alright i posted it
#2161 [21:47] <robert> yes
#2162 [21:47] <CubeTheThird> j_polverino1125, now copy the website address (press f6 to highlight) and give it here
#2163 [21:47] <CubeTheThird> robert, give a URL to it here
#2164 [21:47] <j_polverino1125> ok
#2165 [21:47] <CubeTheThird> Zer0_, give the link to your paste here
#2166 [21:47] <Zer0_> http://paste.ubuntu.com/11002459/
#2167 [21:47] <j_polverino1125> ok so i hit F6 then what
#2168 [21:47] <CubeTheThird> Zer0_, can you do the same thing with the game output, instead of the launcher log?
#2169 [21:48] <CubeTheThird> j_polverino1125, that should highlight the website address at the top of your browser. Copy that and give it here
#2170 [21:48] <vdmaster> what do i do now
#2171 [21:48] <j_polverino1125> ok
#2172 [21:48] <robert> what
#2173 [21:48] <Zer0_> http://paste.ubuntu.com/11002473/
#2174 [21:48] <CubeTheThird> Zer0_, ok, looks like an issue with your graphics drivers
#2175 [21:49] <CubeTheThird> ??> Zer0_ win/dxdiag
#2176 [21:49] <VoxelHead> Zer0_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2177 [21:49] <j_polverino1125> how do i copy it
#2178 [21:49] <robert> k what now
#2179 [21:49] <vdmaster> plz help me
#2180 [21:49] <CubeTheThird> vdmaster, you seem to have some AVG things installed. This may be conflicting. Try using the remover: http://www.avg.com/ca-en/utilities
#2181 [21:49] <CubeTheThird> ??> j_polverino1125 win/edit
#2182 [21:49] <VoxelHead> j_polverino1125: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2183 [21:49] <CubeTheThird> robert, give the link to your dxdiag report here
#2184 [21:50] <j_polverino1125> oh ok
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#2186 [21:50] <j_polverino1125> http://paste.ubuntu.com/11002451/
#2187 [21:50] <j_polverino1125> finally! lol
#2188 [21:50] <CubeTheThird> ok
#2189 [21:50] <CubeTheThird> ??> j_polverino1125 win/dxdiag
#2190 [21:50] <VoxelHead> j_polverino1125: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2192 [21:51] <robert> how?
#2193 [21:51] <CubeTheThird> robert, did you paste it onto http://paste.ubuntu.com ?
#2194 [21:51] <j_polverino1125> ok so what do i do its not making sense to me.
#2195 [21:52] <Zer0_> http://paste.ubuntu.com/11002520/
#2196 [21:52] <MisterGamerRL> eu quero abixar minecraft no meu pc
#2197 [21:52] <MisterGamerRL> mais nao consigo
#2198 [21:52] <CubeTheThird> j_polverino1125, follow the instructions VoxelHead gave you
#2199 [21:52] <MisterGamerRL> no meu pc
#2200 [21:52] <robert> to dxdiag no
#2201 [21:52] <CubeTheThird> MisterGamerRL, we only speak English here
#2202 [21:52] <CubeTheThird> ??> robert win/dxdiag
#2203 [21:52] <VoxelHead> robert: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2204 [21:52] <CubeTheThird> Zer0_, one moment
#2205 [21:52] <MisterGamerRL> ok
#2206 [21:52] <Zer0_> ok
#2207 [21:53] <CubeTheThird> Zer0_, download and install http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#2208 [21:53] <MisterGamerRL> ok esta carregando
#2209 [21:53] <Zer0_> alright, one sec
#2210 [21:54] <MisterGamerRL> tem que fazer o abaixar..?
#2211 [21:55] <CubeTheThird> MisterGamerRL, please use translate.google.com
#2212 [21:55] <MisterGamerRL> okay
#2213 [21:57] <MisterGamerRL> already entered now as I do
#2214 [21:58] <CubeTheThird> MisterGamerRL, what do you need?
#2215 [21:59] <MisterGamerRL> abaixae want more I can not create account in mineshafter
#2216 [21:59] <CubeTheThird> MisterGamerRL, you can purchase minecraft at minecraft.net/store
#2217 [21:59] <MisterGamerRL> lowers want more I can not create account in mineshafter
#2218 [21:59] * CubeTheThird kicked MisterGamerRL from #minecrafthelp (Reason: isterGamerRL :minecraft.net/store)
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#2220 [22:00] <robert> done
#2221 [22:00] <CubeTheThird> robert, now give the link to your paste here
#2222 [22:00] <robert> http://paste.ubuntu.com/11002600/
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#2224 [22:01] <j_polverino1125> do you want me to send all of the info to you guys like i did before
#2225 [22:01] <j_polverino1125> like the website
#2226 [22:01] <CubeTheThird> j_polverino1125, yes, just like before. Paste it onto the website and give the link here
#2227 [22:02] <MisterGamerRL> I want to go down munecraft by mineshafter
#2228 [22:02] * CubeTheThird kicked MisterGamerRL from #minecrafthelp (Reason: isterGamerRL :minecraft.net/store)
#2229 [22:02] <j_polverino1125> ok ill send it in one second.
#2230 [22:02] <CubeTheThird> robert, one moment
#2231 [22:02] <j_polverino1125> http://paste.ubuntu.com/11002609/
#2232 [22:02] <CubeTheThird> robert, download and install https://downloadcenter.intel.com/download/24826/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#2233 [22:03] <CubeTheThird> j_polverino1125, one moment
#2234 [22:03] <j_polverino1125> like that?
#2235 [22:03] <CubeTheThird> yup
#2236 [22:03] <j_polverino1125> ok and yes
#2237 [22:03] <CubeTheThird> lol same driver
#2238 [22:03] <CubeTheThird> j_polverino1125, download and install https://downloadcenter.intel.com/download/24826/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#2239 [22:04] <j_polverino1125> ok
#2240 [22:04] <j_polverino1125> i just have a quick question.
#2241 [22:04] <CubeTheThird> go ahead
#2242 [22:05] <j_polverino1125> will anything cost money lol
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#2244 [22:05] <CubeTheThird> the downloads won't
#2245 [22:05] <CubeTheThird> the only thing you would have paid for is the game
#2246 [22:05] <j_polverino1125> oh ok.
#2247 [22:11] <j_polverino1125> what would i do if i have to go to. and not everything is finished
#2248 [22:11] <urielsalis> j_polverino1125, its still downloading?
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#2250 [22:12] <j_polverino1125> yeah the intel thing
#2251 [22:12] <CubeTheThird> j_polverino1125, if it's still downloading, finish by installing it when you have time. That should fix your issue
#2252 [22:13] <j_polverino1125> ok because i have to go and i just dont want to have to download everything again
#2253 [22:13] <CubeTheThird> you shouldn't have to
#2254 [22:14] <minecraftspurs> trying to play on a server for the first time but it says i need an app
#2255 [22:14] <urielsalis> minecraftspurs, what edition of minecraft?
#2256 [22:14] <j_polverino1125> ok
#2257 [22:14] <j_polverino1125> thanks again
#2258 [22:15] <j_polverino1125> which of the two intel did i have to download because i did the first one
#2259 [22:15] <CubeTheThird> yup the first one
#2260 [22:15] <j_polverino1125> ok do i also have to do the second or no
#2261 [22:16] <CubeTheThird> nope
#2262 [22:16] <minecraftspurs> i guess play.hivemc.com
#2263 [22:16] <CubeTheThird> minecraftspurs, uhh.. what?
#2264 [22:17] <CubeTheThird> .mcping play.hivemc.com
#2265 [22:17] <j_polverino1125> ok i have to go could i do the rest tomorrow
#2266 [22:17] <ExtremeBot> CubeTheThird: 5.196.92.8:25565 is up! There are currently 2840 out of 20000 players, running BeeCord 1.8 (47); with a latency of 0.253s and an MOTD of "07The08Hive 14▏ 07store.hivemc.com 04Stat Reset Tokens 09NEW GAME! 08Draw11It 14+ 10Splegg Update".
#2267 [22:17] <urielsalis> minecraftspurs, I mean, you are playing on a cellphone or a pc?
#2268 [22:17] <CubeTheThird> j_polverino1125, go ahead. If it installs properly you don't need to come back here
#2269 [22:17] <minecraftspurs> laptop
#2270 [22:17] <j_polverino1125> ok so there is this device setup thing and it is taking a long time.
#2271 [22:18] <urielsalis> minecraftspurs, what is your username?
#2272 [22:19] <minecraftspurs> don't have a username
#2273 [22:19] <j_polverino1125> is it fine to shut off my computer or will everything not save
#2274 [22:19] <urielsalis> minecraftspurs, you bought minecraft?
#2275 [22:19] <j_polverino1125> like will i have to instal the intel thing tomorrow
#2276 [22:19] <CubeTheThird> j_polverino1125, if it asks you to reboot your computer, then do so. Don't however shut it down before it's done
#2277 [22:20] <j_polverino1125> ok because i have to go into the car
#2278 [22:20] <minecraftspurs> yes, my son has it on the xbox. but he wants to play on the servers on the laptop.
#2279 [22:20] <CubeTheThird> minecraftspurs, that requires the PC edition, which is a separate purchase
#2280 [22:20] <urielsalis> minecraftspurs, you will need to buy minecraft for pc to do that
#2281 [22:22] <minecraftspurs> thank you for your help.. he starting to save money for it.. lol
#2282 [22:23] <minecraftspurs> can i get a price check for the pc edition?
#2283 [22:23] <urielsalis> minecraftspurs, $30
#2284 [22:24] <urielsalis> dollars
#2285 [22:24] <minecraftspurs> thanks
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#2292 [22:48] <Toochit> Revently i tried to link my minecraft acount to a mojang account and forgot what i changed the email and password to and im very mad because i had alot of server donations and ive been playng for a long time. Please HELP THANK YOU
#2293 [22:48] <urielsalis> Toochit, username?
#2294 [22:48] <Toochit> YEA
#2295 [22:49] <urielsalis> dont use caps pleasse
#2296 [22:49] <Toochit> ok
#2297 [22:49] <urielsalis> Toochit, you remember the email you linked? (dont post it here)
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#2299 [22:50] <Toochit> the original account i know the email but when i try to reset it says no accounts linked
#2300 [22:50] <x2f> help
#2301 [22:50] <urielsalis> Toochit, can you go to minecraft.net/retrievename and test your email?
#2302 [22:50] <x2f> i have craftbukkit on a host and when i run it, there isn't any configuration file for dynmap
#2303 [22:50] <urielsalis> ??> x2f mods
#2304 [22:50] <VoxelHead> x2f: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2305 [22:50] <VoxelHead> x2f: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2306 [22:51] <urielsalis> x2f, /join #bukit
#2307 [22:51] <AG_Clinton> How do you craftbukkit if craftbukkit isn't real
#2308 [22:51] <urielsalis> x2f, /join #bukkit
#2309 [22:51] <Toochit> Yea i tested all the emails that I used and none of them worked
#2310 [22:52] <urielsalis> checked your spam folder'
#2311 [22:52] <urielsalis> ?*
#2312 [22:52] <Toochit> Yea
#2313 [22:53] <urielsalis> Toochit, you remember the original email you used when buying the account?
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