#1 [00:00] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 186 seconds)
#2 [00:00] <TheMCLife> Ok I'm currently installing minecraft on my laptop
#3 [00:00] <NeedPassword> Hi, I have forgotten my password but when I request an email to change it I never get one. I have the email with the transaction id. What should I do?
#4 [00:01] <mattym> ??> NeedPassword mojang/contact
#5 [00:01] <NeedPassword> Thank you.
#6 [00:01] <mattym> Wait that was the wrong link
#7 [00:02] <TheMCLife> I can login using my laptop
#8 [00:02] <mattym> NeedPassword, Go here https://help.mojang.com/customer/portal/emails/new and fill out all the info along with the ID
#9 [00:02] * MommyC [MommyC@notlogged] has quit. (Ping timeout: 204 seconds)
#10 [00:02] <mattym> TheMCLife, Make sure you closed minecraft on the other PC
#11 [00:02] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Quit: ChatZilla 0.9.91.1 [Firefox 28.0/20140314220517])
#12 [00:02] <mattym> NeedPassword, It may take them a while to respond
#13 [00:02] <TheMCLife> Would it make a difference since im not logged in on my current desktop
#14 [00:02] * bimosora [bimosora@notlogged] has joined #minecrafthelp
#15 [00:03] <mattym> Still better to close it out
#16 [00:03] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#17 [00:03] <TheMCLife> What if I were to uninstall mincraft and reinstall it?
#18 [00:03] * jorge [jorge@notlogged] has joined #minecrafthelp
#19 [00:03] <mattym> If it wont let you log in on the laptop either, it seems like something on your network is blocking you from getting to the mojang services
#20 [00:04] * bimosora [bimosora@notlogged] has quit. (Client Quit)
#21 [00:04] <TheMCLife> The blocking is only happening on my desktop
#22 [00:04] * jorge [jorge@notlogged] has quit. (Client Quit)
#23 [00:04] <mattym> But you said you cant even log in on the laptop
#24 [00:04] <TheMCLife> I said I can login using my laptop
#25 [00:04] <mattym> oh
#26 [00:04] <TheMCLife> :P
#27 [00:05] <mattym> And it worked completely
#28 [00:05] <TheMCLife> Yes
#29 [00:05] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#30 [00:05] <mattym> Then yeah on the desktop try a complete reinstall
#31 [00:05] <mattym> ??> TheMCLife win/reinst
#32 [00:05] <VoxelHead> TheMCLife: You may need to reinstall the locally installed files that Minecraft puts into place.
#33 [00:05] <VoxelHead> TheMCLife: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#34 [00:05] * gabriel_gamer9 [gabriel_gamer9@notlogged] has joined #minecrafthelp
#35 [00:06] <mattym> Also make sure you download the latest launcher/installer from minecraft.net/download
#36 [00:06] * gabriel_gamer9 [gabriel_gamer9@notlogged] has quit. (Client Quit)
#37 [00:06] <TheMCLife> Haha ok, my laptop is so ancient that it crashes when trying to load minecraft
#38 [00:06] <mattym> It still got further than the Desktop yet?
#39 [00:06] <mattym> yes*
#40 [00:07] <TheMCLife> Yeah it did
#41 [00:07] <TheMCLife> The graphics are just so old on my laptop
#42 [00:07] <mattym> Yeah, then try the reinstall for the desktop
#43 [00:08] <urielsalis> TheMCLife, still getting the network issue?
#44 [00:08] <TheMCLife> Im still reinstalling minecraft at the moment
#45 [00:09] <urielsalis> TheMCLife, wait, there is another thing you can do
#46 [00:09] <urielsalis> TheMCLife, Press Win+R at the same time and write cmd
#47 [00:09] <urielsalis> TheMCLife, on the black window that opens, write netsh winsock reset
#48 [00:09] <TheMCLife> Ok
#49 [00:09] <urielsalis> That should fix it
#50 [00:10] * MiniGomi [MiniGomi@notlogged] has joined #minecrafthelp
#51 [00:11] <TheMCLife> Thanks its working again :D
#52 [00:22] * MiniGomi [MiniGomi@notlogged] has quit. (Quit: Web client closed)
#53 [00:22] * CrystalMare is now known as Crystal|AFK
#54 [00:24] * Frunklin [Frunklin@notlogged] has quit. (Quit: Leaving)
#55 [00:25] * Vexy_YT [Vexy_YT@notlogged] has joined #minecrafthelp
#56 [00:27] <Vexy_YT> No me inicia minecraft luego de poner mi username en el launcher segui los pasos y termine con este link http://paste.ubuntu.com/11055371/ que se me pidio q lo coloque en esta pagina
#57 [00:28] * NeedPassword [NeedPassword@notlogged] has quit. (Quit: Web client closed)
#58 [00:28] <Progeekzy> first, thats not a complete dxdiag, second, english pretty please
#59 [00:28] <Vexy_YT> necesito de su ayuda no se que hacer
#60 [00:28] * kelly [kelly@notlogged] has joined #minecrafthelp
#61 [00:28] * kelly is now known as Guest29088
#62 [00:29] <Vexy_YT> yo solo segui los pasos que me mando minecraft
#63 [00:29] <Vexy_YT> no se ingles
#64 [00:29] <Vexy_YT> solo español
#65 [00:29] * Guest29088 [Guest29088@notlogged] has quit. (Client Quit)
#66 [00:30] <Vexy_YT> ayuda
#67 [00:31] <Vexy_YT> It does not work minecraft and segui the steps and end with this link http://paste.ubuntu.com/11055371/ , I need help
#68 [00:32] * jorgemartinez [jorgemartinez@notlogged] has joined #minecrafthelp
#69 [00:32] <Vexy_YT> Not I English help myself with a translator
#70 [00:32] <Vexy_YT> help
#71 [00:33] <jorgemartinez> hola
#72 [00:33] <jorgemartinez> tengo problemas con los drivers de imagen que hago ayuda
#73 [00:34] * Scott_ [Scott_@notlogged] has joined #minecrafthelp
#74 [00:34] * Scott_ is now known as Guest82464
#75 [00:35] <jorgemartinez> graphics drivers help
#76 [00:35] <Vexy_YT> I have the same problem it helps
#77 [00:36] <jorgemartinez> como le hago para actualizarlos
#78 [00:36] <mattym> Vexy_YT, Please get the full dxdiag log
#79 [00:36] <jorgemartinez> ya lo tengo que hago
#80 [00:36] <mattym> ??> jorgemartinez lang/es
#81 [00:36] <VoxelHead> jorgemartinez: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#82 [00:36] <Vexy_YT> Complete this one is the only thing that shows me
#83 [00:37] <Guest82464> I could use a legal hand if anyone is willing to help me. I've got a couple of users who were building mods for our server that turn out to be malicious intentionally. they're torturing staff members to the point that they leave and we are afraid to do anything without them destroying our servers and modpacks. I have no idea what to do....
#84 [00:37] <mattym> ??> Guest82464 mods/!
#85 [00:37] <VoxelHead> Guest82464: We do not support mods. Try using a search engine.
#86 [00:37] <jorgemartinez> hola vexy_YT ahi seatas
#87 [00:38] <Vexy_YT> I am speaking in English with a translator
#88 [00:38] <jorgemartinez> ok es que soy de mexico, hablo español
#89 [00:38] <Guest82464> I was under the assumption that Mojang dealt with anything associating with their services that don't comply with the EULA/TOS.
#90 [00:38] <mattym> This is a volunteer support channel
#91 [00:38] <Vexy_YT> jorge yo soy argentino
#92 [00:38] <Guest82464> Ah
#93 [00:38] * jeff_ [jeff_@notlogged] has joined #minecrafthelp
#94 [00:39] <Guest82464> Welp, thanks anyways (:
#95 [00:39] <jeff_> hello i need help with something
#96 [00:39] <jorgemartinez> que bueno ojala y nos podamos ente4nder, necesito ayuda ya tengo el DxDiag que mas hago
#97 [00:39] <jeff_> anyone here
#98 [00:40] <mattym> jeff_, State your problem
#99 [00:40] <Vexy_YT> Please can they stop helping me?
#100 [00:40] <jeff_> i dont remember my email or password for my minecraft
#101 [00:40] <Vexy_YT> no se yo tengo el mismo problema q tu jorge
#102 [00:41] <jorgemartinez> entonces como puedo arreglarlo, o con quien nos puede ayudar
#103 [00:41] <jeff_> matty do u know anything that i can do
#104 [00:41] <jorgemartinez> hay alguien en el foro que nos ayude
#105 [00:41] * timvisher [timvisher@notlogged] has quit. (Remote host closed the connection)
#106 [00:42] <Vexy_YT> creo q tenemos q actualizar el direx
#107 [00:42] * timvisher [timvisher@notlogged] has joined #minecrafthelp
#108 [00:42] <jorgemartinez> el direx ???
#109 [00:42] <mattym> jeff_, Have you tried all your emails, and having it send the password recovery
#110 [00:42] <jorgemartinez> y como le hago
#111 [00:42] <jeff_> yes and i have never got any email
#112 [00:43] <mattym> ??> jeff_ account/delete/recovery
#113 [00:43] <VoxelHead> jeff_: If you have deleted your account or believe it has been deleted, Mojang Customer Support can recover it.
#114 [00:43] <VoxelHead> jeff_: To do so, you need to contact customer support using the web form found at http://help.mojang.com/customer/portal/emails/new. Don't forget to include your transaction ID!
#115 [00:43] <jeff_> and when i search up my username it said user not found
#116 [00:43] <mattym> jeff_, If you can find your transaction id, include it in that form
#117 [00:43] <Vexy_YT> no se con tutoriales
#118 [00:43] <mattym> jeff_, what is the username
#119 [00:43] <jeff_> wisconsin10
#120 [00:44] <Vexy_YT> yo quiero cambiar mi contraseña y olvide mi pregunta de seguridad y no me deja entrar en la web de minecraft
#121 [00:44] <mattym> jeff_, You will need to track down your transaction id and include it in the form at https://help.mojang.com/customer/portal/emails/new
#122 [00:45] <jeff_> like the credit card i bought it with
#123 [00:45] <mattym> Do you have the confirmation email from when you purchased it
#124 [00:45] <mattym> The transaction id would be there
#125 [00:45] <jeff_> it was a while ago
#126 [00:45] <Vexy_YT> holaaa
#127 [00:46] <Vexy_YT> hello
#128 [00:46] <Vexy_YT> help pleace
#129 [00:46] <mattym> jeff_, Check through all the options here https://help.mojang.com/customer/portal/articles/361380 to help you try and find that id
#130 [00:46] <Vexy_YT> It helps please
#131 [00:46] <mattym> Vexy_YT, English please
#132 [00:47] <mattym> ??> Vexy_YT win/dxdiag
#133 [00:47] <VoxelHead> Vexy_YT: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#134 [00:48] <Progeekzy> mattym he posted a dxdiag but its a incomplete one
#135 [00:48] <mattym> yeah im hoping doing it again may help
#136 [00:48] * jeff_ [jeff_@notlogged] has quit. (Quit: Web client closed)
#137 [00:48] <Vexy_YT> I try to enter to the web of minecraft and he asks for my question of safety me but I do not remember it and already I do not use the e-mail of my account to be able to know which is the response to my question of safety
#138 [00:48] <Vexy_YT> help
#139 [00:49] <Vexy_YT> please
#140 [00:49] <mattym> DO you know the email you used to set up the account
#141 [00:49] <Vexy_YT> My Englishman is bad
#142 [00:49] <Progeekzy> so many jokes i can make...
#143 [00:50] <Vexy_YT> If but I do not remember the password because of it same already I do not use it
#144 [00:50] <Vexy_YT> I have a new e-mail
#145 [00:51] <mattym> Then check this page https://help.mojang.com/customer/portal/articles/329530-my-email-account-has-changed
#146 [00:52] <Vexy_YT> Already I did it and in mojang also he asks for safety question, happens to me because and changed equipment
#147 [00:53] <mattym> If your email is different you need to do the second option on that page
#148 [00:55] <Vexy_YT> It never leaves me the safety question leaves
#149 [00:55] <Vexy_YT> It never leaves me the safety question goes away
#150 [00:55] <Progeekzy> where does it go?
#151 [00:56] * ARV [ARV@notlogged] has joined #minecrafthelp
#152 [00:56] <Vexy_YT> Confirm your identity Logging in to jamesedadey@icloud.com (Log out) Since you are logging in from this computer for the first time we need you to confirm your identity before you can continue. This is to make sure that your account isn't used without your authorization. To confirm your identity, please answer the question below. What is your favorite author's last name? Proceed Clueless? Don't know the answer to the question? If you have acces
#153 [00:56] <Vexy_YT> It does not leave me
#154 [00:56] <ARV> Hello, I am having issues streaming to twitch. I bound my accounts yrt minecraft still asks me to bind them. I restarted and it is still not allowing me to stream.
#155 [00:57] <urielsalis> Vexy_YT, you have just gave your email address to 180 people
#156 [00:57] <urielsalis> ??> ARV launcher/re-log
#157 [00:57] <Vexy_YT> Not that to do because I do not use mas this e-mail
#158 [00:57] <ARV> Done
#159 [00:57] <ARV> No change
#160 [00:57] <mattym> ARV, you need to completely log out of the lancher
#161 [00:57] <ARV> Alright, will do
#162 [00:57] <Vexy_YT> hello
#163 [00:58] <Vexy_YT> help
#164 [00:58] <Vexy_YT> I do not use mas the e-mail of the cuenda of minecraft and do not remember the password to be able to change the safety question
#165 [00:59] <Vexy_YT> the e-mail
#166 [00:59] <Vexy_YT> new
#167 [00:59] <mattym> Vexy_YT, You need to submit this form https://help.mojang.com/customer/portal/emails/new
#168 [00:59] <ARV> Thank you, that fixed the issue.
#169 [01:02] * jorgemartinez [jorgemartinez@notlogged] has quit. (Quit: Web client closed)
#170 [01:04] <Vexy_YT> He asks for information that I do not have
#171 [01:06] <Vexy_YT> help
#172 [01:06] <mattym> Well you need that info, its the only way to help with your issue
#173 [01:07] <Vexy_YT> Only I request if they can spend the safety question to me for my new mail
#174 [01:08] <mattym> There is nothing we can do to change that, only Mojang can do that and you need to give them the correct info
#175 [01:08] <Vexy_YT> I spend my mail to them hereabouts
#176 [01:08] <Vexy_YT> It is that I do not have this information since estan in this old e-mail to which I cannot accede
#177 [01:09] <Vexy_YT> please help
#178 [01:10] * iPeer [iPeer@notlogged] has quit. ()
#179 [01:11] * OrlandoSaenz [OrlandoSaenz@notlogged] has joined #minecrafthelp
#180 [01:12] <OrlandoSaenz> hi
#181 [01:12] <Vexy_YT> please :(
#182 [01:12] <OrlandoSaenz> ??
#183 [01:12] <mattym> Vexy_YT, There is nothing anyone here can do to fix that problem
#184 [01:12] <OrlandoSaenz> My minecraft is crashed pls help me
#185 [01:12] <mattym> ??> OrlandoSaenz paste/crsh
#186 [01:13] <mattym> ??> OrlandoSaenz paste/crash
#187 [01:13] <VoxelHead> OrlandoSaenz: Please paste the crash report on http://paste.ubuntu.com and give us the link it takes you to after clicking Paste. You can use F6 to highlight it.
#188 [01:13] <OrlandoSaenz> you know speak spanish
#189 [01:13] <urielsalis> I do
#190 [01:13] <OrlandoSaenz> I dont speak english
#191 [01:13] <urielsalis> ??> OrlandoSaenz launcher/crash-log
#192 [01:13] <VoxelHead> OrlandoSaenz: We need to see your crash log, which appears after a crash.
#193 [01:13] <VoxelHead> OrlandoSaenz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#194 [01:14] <OrlandoSaenz> ok
#195 [01:15] <Vexy_YT> yo tampoco
#196 [01:17] <OrlandoSaenz> ya van varias veces que se me crashea no me deja abrir mc
#197 [01:17] <OrlandoSaenz> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#198 [01:17] <urielsalis> OrlandoSaenz, segui esas instrucciones
#199 [01:18] <OrlandoSaenz> ok dime
#200 [01:18] <Vexy_YT> alguien que me ayude en español
#201 [01:18] <OrlandoSaenz> ese link me aparece cuando se me crashea
#202 [01:18] <urielsalis> Vexy_YT, nosostros no podemos ayudarte, no tenemos acceso a el sistema de Mojang, solo Mojang puede ayudarte y necesitas tu transaction id
#203 [01:18] <urielsalis> Vexy_YT, es como tu recibo
#204 [01:19] <urielsalis> OrlandoSaenz, si, abrilo y segui las instrucciones
#205 [01:19] <OrlandoSaenz> pague c paypal
#206 [01:19] <urielsalis> OrlandoSaenz, no tiene nada que ver eso con tu problema
#207 [01:19] <OrlandoSaenz> entonces por que no me deja jugar?
#208 [01:19] <Vexy_YT> esta bien pero yo tengo el mismo problema que OrlandoSaenz
#209 [01:19] <OrlandoSaenz> si pudiera madarte scs
#210 [01:19] <urielsalis> Vexy_YT, que problema tenes?
#211 [01:20] <urielsalis> OrlandoSaenz, Tenes que abrir esas instrucciones y seguiarlas paso a paso para darme informacion que necesito
#212 [01:20] * bacon_work is now known as bacon_avenger
#213 [01:20] <OrlandoSaenz> Que info necesitas
#214 [01:20] <urielsalis> OrlandoSaenz, un dxdiag
#215 [01:20] <OrlandoSaenz> tell me}
#216 [01:20] <OrlandoSaenz> que es eso?
#217 [01:20] <urielsalis> OrlandoSaenz, las instrucciones lo dicen
#218 [01:20] <Vexy_YT> cuando launcher entro carga se cierra y luego abre diciendo q tiene un error de dxdiag o algo de eso no recuerdo como se escribe
#219 [01:21] <urielsalis> Vexy_YT, entonces porque decias que tenias un problema con tu cuenta?
#220 [01:21] * GozaNaMente_PvP [GozaNaMente_PvP@notlogged] has joined #minecrafthelp
#221 [01:21] * GozaNaMente_PvP [GozaNaMente_PvP@notlogged] has quit. (Client Quit)
#222 [01:21] <urielsalis> Vexy_YT, OrlandoSaenz los dos tienen que ir a http://hopper.minecraft.net/help/pixel-format-not-accelerated/ y seguir las instrucciones
#223 [01:21] <Vexy_YT> porque mi problema es porque me hace pregunta de seguridad y solo quiero cambiar mi skin
#224 [01:21] <OrlandoSaenz> mira todo lo que me sale
#225 [01:22] <urielsalis> Vexy_YT, pero lo de dxdiag directo no te deja abrir el juego...
#226 [01:22] <Vexy_YT> claro no me deja abrir el juego
#227 [01:22] <OrlandoSaenz> ---- Minecraft Crash Report ----
#228 [01:22] <urielsalis> OrlandoSaenz, Ya se eso
#229 [01:22] <urielsalis> OrlandoSaenz, Tenes que apretar Win+R y escribir dxdiag
#230 [01:22] <OrlandoSaenz> win?
#231 [01:22] <Progeekzy> i smell fish..
#232 [01:23] <OrlandoSaenz> que tecla es
#233 [01:23] <urielsalis> Progeekzy, me too
#234 [01:23] <urielsalis> ??> OrlandoSaenz win/key
#235 [01:23] <VoxelHead> OrlandoSaenz: Hold down the Windows key (between Control and Alt, usually to the left of the space bar), and then press the other specified key. Think of it as typing a capital letter, but using that key instead of Shift.
#236 [01:23] <Vexy_YT> lo abro me salta un error y me lleva a soluciones de dxdiag segui todos los pasos y me dio un link se lo mande mas arriba a ustedes y dice q no le paso el link completo pero es solo lo q me da eso
#237 [01:23] <urielsalis> Vexy_YT, no te da solo eso
#238 [01:23] <OrlandoSaenz> ?ok
#239 [01:23] <urielsalis> Vexy_YT, segui las instrucciones de nuev
#240 [01:23] <Progeekzy> i dont think i even have fish in the house. but my windows are open. this is weird. and now i want fish
#241 [01:23] <urielsalis> ??> OrlandoSaenz ahora hace click en "Save all information" o "Guardar la informacion"
#242 [01:23] <OrlandoSaenz> ya
#243 [01:24] <Vexy_YT> lo hice pero me dice q me comunique con ustedes y le mande el link y me dijeron q el link no esta completo
#244 [01:24] <Vexy_YT> pero es lo unico q me da
#245 [01:24] <urielsalis> OrlandoSaenz, abrilo (generalmente se guarda en el escritorio)
#246 [01:24] <urielsalis> Vexy_YT, segui las instrucciones de nuevo
#247 [01:24] <OrlandoSaenz> o yaseesta guardno..
#248 [01:24] <Vexy_YT> ok
#249 [01:24] <urielsalis> OrlandoSaenz, cuando lo abras, presiona Ctrl+A para seleccionar todo el texto y Ctrl+C para copiarlo
#250 [01:25] <OrlandoSaenz> ok
#251 [01:25] <urielsalis> OrlandoSaenz, despues anda a paste.ubuntu.com y pegalo con Ctrl+V en la parte grande
#252 [01:25] <urielsalis> OrlandoSaenz, pone tu nombre en "Poster", hace click en "Paste" y dame el link a donde te lleva la pagina
#253 [01:26] <OrlandoSaenz> ok
#254 [01:26] <OrlandoSaenz> espera
#255 [01:27] <Vexy_YT> ya segui los pasos y me dio este link http://paste.ubuntu.com/11056079/
#256 [01:28] <urielsalis> Vexy_YT, did you modified line 44?
#257 [01:28] <OrlandoSaenz> http://paste.ubuntu.com/11056081/
#258 [01:28] <Vexy_YT> no e modificado nada
#259 [01:28] <OrlandoSaenz> Listo
#260 [01:28] <Vexy_YT> no se que hacer no entiendo
#261 [01:28] <urielsalis> OrlandoSaenz, un moment
#262 [01:29] <Vexy_YT> no e modificado nada
#263 [01:29] <OrlandoSaenz> ok I wait
#264 [01:29] <urielsalis> OrlandoSaenz, to tarjeta grafica no soporta Windows 7, vas a tener que volver a Windows XP o comprar una nueva
#265 [01:30] * ByGxdz [ByGxdz@notlogged] has joined #minecrafthelp
#266 [01:30] <ByGxdz> Can someone help me?
#267 [01:30] <urielsalis> ByGxdz, what is your issue?
#268 [01:30] <OrlandoSaenz> wtf entonces que deo hacer como vuelvo a xp
#269 [01:30] <Vexy_YT> urielsalis
#270 [01:30] <OrlandoSaenz> how I can back to windows xp?
#271 [01:30] <urielsalis> OrlandoSaenz, vas a tener que llevarla a un tecnico, pero te recomiendo la opcion de comprar una tarjeta grafica
#272 [01:30] * stoned [stoned@notlogged] has joined #minecrafthelp
#273 [01:31] <Vexy_YT> no me has respondido mas
#274 [01:31] <urielsalis> OrlandoSaenz, perdon, comprarte una computadora nueva
#275 [01:31] <urielsalis> Vexy_YT, un moment
#276 [01:31] <OrlandoSaenz> Ok gracias :v
#277 [01:31] <ByGxdz> When I try to login into Minecraft it keeps saying "No Subject alternative DNS name matching authserver.mojang.com found"
#278 [01:31] <Vexy_YT> ok espero
#279 [01:32] <Progeekzy> if you need help feel free to post it. someone will help you out. prob not me. im sttill trying to figure out where this fish smell is coming from
#280 [01:32] <urielsalis> Vexy_YT, descarga e instala http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#281 [01:32] <urielsalis> ByGxdz, can you run cmd?
#282 [01:32] <ByGxdz> ?
#283 [01:32] <ByGxdz> cmd? in windows?
#284 [01:32] <urielsalis> ByGxdz, press Win+R and type CMD
#285 [01:33] <urielsalis> ByGxdz, yes
#286 [01:33] <ByGxdz> ya
#287 [01:33] <urielsalis> ByGxdz, there, type ping authserver.mojang.com
#288 [01:33] <Vexy_YT> lo descargo normalmente?
#289 [01:34] <stoned> i cannot purchase minecreraft from the minecraft site i keep getting told the credit card info is wrong and i have tripple checked it anyone have an answer
#290 [01:34] <urielsalis> stoned, is a prepaid card?
#291 [01:34] <stoned> visa debit
#292 [01:34] <Progeekzy> is it a brand new card?
#293 [01:34] <ByGxdz> You my friend are a LIFE SAVER!
#294 [01:34] <Vexy_YT> me aparecen dos tipo de descarga lo descargo al primero o al segundo?
#295 [01:34] <stoned> couple years old
#296 [01:34] <ByGxdz> Thank-you
#297 [01:35] <urielsalis> ByGxdz, it shows there?
#298 [01:35] <mattym> stoned, You may need to contact the card providel and ask if your card can make international purchases
#299 [01:35] <mattym> provider*
#300 [01:35] <Vexy_YT> hola responde por favor
#301 [01:35] <urielsalis> Vexy_YT, catalyst
#302 [01:35] <ByGxdz> ya
#303 [01:35] <ByGxdz> wait shows what?
#304 [01:36] <urielsalis> ByGxdz, that it worked on cmd :P
#305 [01:36] <Vexy_YT> como catalizador no entiendo
#306 [01:36] <ByGxdz> it says
#307 [01:36] <ByGxdz> "Request Timed Out" 4 times :P
#308 [01:36] * stoned [stoned@notlogged] has quit. (Quit: Web client closed)
#309 [01:36] <urielsalis> ByGxdz, can you go to speedtest.net and run a speedtest?
#310 [01:36] <ByGxdz> sure
#311 [01:36] <Vexy_YT> osea el primero que dice Catalyst Software Suite ?
#312 [01:37] <Vexy_YT> ese?
#313 [01:37] <urielsalis> Vexy_YT, te voy a hacer una pregunta, esta cuenta de minecraft es tuya?
#314 [01:37] <ByGxdz> My ping says 7
#315 [01:38] <urielsalis> ByGxdz, and up and down speed?
#316 [01:38] <Vexy_YT> me la vendieron en realidad y solo me dieron la cuenta nunca me dieron para cambiar la skin ni nada
#317 [01:38] <ByGxdz> DS: 5.55 mbps UpS:5.08mbps
#318 [01:38] <urielsalis> Vexy_YT, tu cuenta aparece en una lista de contraseñas...
#319 [01:38] <urielsalis> ??> ByGxdz tools/hjt
#320 [01:38] <VoxelHead> ByGxdz: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#321 [01:38] <VoxelHead> ByGxdz: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#322 [01:39] <Vexy_YT> ami me la vendio un conocido q lo tenia antes lo compro el
#323 [01:39] <ByGxdz> what?
#324 [01:39] <urielsalis> ByGxdz, do what VoxelHead said
#325 [01:40] <ByGxdz> ok
#326 [01:40] <Vexy_YT> ??
#327 [01:41] <urielsalis> Vexy_YT, te voy a ser honesto. no te creo, use la contraseña de esa lista y me pide la pregunta de seguridad, lo que significa que estas intentado cambiar la contraseña a otra para utilizarla vos
#328 [01:41] * Smanly|Away is now known as Smanly
#329 [01:41] <ByGxdz> http://paste.ubuntu.com/11056270/
#330 [01:41] <Vexy_YT> nono te lo juro me lo han pasado salvo q a quien esten engañando es ami
#331 [01:41] <urielsalis> Vexy_YT, contacta a el que te la vendio
#332 [01:42] <urielsalis> ??> ByGxdz net/hamachi
#333 [01:42] <VoxelHead> ByGxdz: Hamachi has been squatting on an IANA-allocated IP block (25.0.0.0/8). As such, Hamachi fundamentally conflicts with the internet itself. Therefore, #minecrafthelp will not support servers hosted via Hamachi.
#334 [01:42] <VoxelHead> ByGxdz: If you are using Hamachi, use a different solution such as proper port forwarding, or a VPN.
#335 [01:42] <ByGxdz> Thank-you
#336 [01:42] <urielsalis> Vexy_YT, el va a saber la pregunta de seguridad si de verdad es de el
#337 [01:42] <ByGxdz> so Hamachi is the problem?
#338 [01:42] <urielsalis> ByGxdz, yup
#339 [01:43] <ByGxdz> k, thanks
#340 [01:43] <Vexy_YT> ya lo hice y no responde se lavo las manos por eso estoy tratando de volverlo legal para mi mismo
#341 [01:43] <urielsalis> Vexy_YT, segui intentando o denuncialo en defensa del consumidor
#342 [01:43] <Vexy_YT> porque osea lo page
#343 [01:44] <Vexy_YT> porque e pagado el producto
#344 [01:44] <Vexy_YT> y como hago eso
#345 [01:44] <urielsalis> Vexy_YT, no podemos hacer nada con eso, contactalo o denuncialo, y la proxima vez compra en la pagina oficial
#346 [01:45] <Vexy_YT> es q no tengo tarjeta de credito por eso no lo pude hacer
#347 [01:45] <urielsalis> Vexy_YT, pedi a tu papa/mama/amigo
#348 [01:45] <Vexy_YT> por eso busque otro medio
#349 [01:45] <urielsalis> Vexy_YT, asi lo hice yo
#350 [01:45] <Vexy_YT> es q si no le pedi a mis padres es porque no tienen
#351 [01:45] <Vexy_YT> y mis amigos ninguno tiene
#352 [01:45] <urielsalis> Vexy_YT, pedile a un amigo de tus padres
#353 [01:46] * dustinm [dustinm@notlogged] has quit. (Ping timeout: 192 seconds)
#354 [01:46] <Vexy_YT> en argentina es dificil coneguir a alguien q te haga un gran favor
#355 [01:46] <Vexy_YT> consegui un amigo pero cuando trato de comprar da error
#356 [01:46] <urielsalis> Vexy_YT, soy de argentina...
#357 [01:47] <urielsalis> Vexy_YT, y tuviste que haber venido aca cuando le dio el error asi te ayudabamos
#358 [01:47] <Vexy_YT> bueno estoy aca si quieres ayudarme
#359 [01:47] * dustinm [dustinm@notlogged] has joined #minecrafthelp
#360 [01:47] <Vexy_YT> tengo la cuenta creada solo no acepta la tarjeta de credito
#361 [01:48] <urielsalis> Vexy_YT, contacta a tu amigo de nuevo, pedile que te lo compre, si tenes un problema volve.
#362 [01:48] * TheMCLife [TheMCLife@notlogged] has quit. (Quit: Web client closed)
#363 [01:48] <Vexy_YT> es q ya lo hice yo en mi pc y el en su pc ay a ambos nos da el error
#364 [01:48] <Vexy_YT> yo tengo los datos aqui conmigo
#365 [01:48] <Vexy_YT> la cosa es q el es mexicano
#366 [01:49] <urielsalis> Vexy_YT, eso no tiene nada que ver
#367 [01:49] <Vexy_YT> eh?
#368 [01:49] <Vexy_YT> disculpa no entendi
#369 [01:49] <urielsalis> Vexy_YT, si lo compra en mexico, no tiene que haber ningun problema con vos usandola aca
#370 [01:49] <Vexy_YT> osea que aunque sea mexicano sirve lo se pero me da un error ahora entro y lo hago y te muestro el error?
#371 [01:50] <urielsalis> Vexy_YT, ok
#372 [01:50] <Vexy_YT> esperame
#373 [01:52] <Vexy_YT> Unable to complete transaction, make sure credit card details are correct and try again. If problem persists please come back and try later.
#374 [01:52] <Vexy_YT> este es el error
#375 [01:52] <Vexy_YT> a el le salto el mismo error
#376 [01:52] <urielsalis> Vexy_YT, eso dice que los datos de la tarjeta de credito no son correctos
#377 [01:53] <Vexy_YT> son los datos tengo la foto q el me mando de la tarjeta
#378 [01:53] <urielsalis> Vexy_YT, pedile la foto de nuevo...
#379 [01:53] <Vexy_YT> la tengo a la foto jamas la borre
#380 [01:53] <urielsalis> Vexy_YT, las tarjetas se vencen
#381 [01:53] <Vexy_YT> y si chequeo estan todos los datos bn
#382 [01:54] <Vexy_YT> esta no vencio aun
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#384 [01:54] <Vexy_YT> tengo la fecha de vencimiento q de echo la pide ahi cuando vas a hacer la compra
#385 [01:55] <Vexy_YT> el ese dia hizo una compra tambien y la tarjeta fue aceptada
#386 [01:55] <urielsalis> Vexy_YT, de verdas queres que crea que un amigo le saco una foto a su tarjeta de credito y que confia que solo la uses para comprar minecraft?
#387 [01:56] <Vexy_YT> si confia porque el verifica siempre los gastos de la tarjeta lo conozco hace años
#388 [01:56] <Vexy_YT> ya me a ayudado una vez con eso por eso confia en mi
#389 [01:56] <urielsalis> pedile a otro la tarjeta
#390 [01:56] * ItsAGeekThing [ItsAGeekThing@notlogged] has joined #minecrafthelp
#391 [01:57] <Vexy_YT> es el unico q acepto eso no hay nadie mas
#392 [01:58] <Vexy_YT> estoy aqui para q me ayuden no para q me juzgen si confia o no en mi
#393 [01:58] <urielsalis> Vexy_YT, la combinacion de problemas que tenes hace desconfiar
#394 [01:58] <urielsalis> Vexy_YT, y el unico que sabe la respuesta a la pregunta de seguridad es el que te vendio la cuenta
#395 [01:58] <urielsalis> Vexy_YT, y sin el transaction ID que tambien tiene el Mojang no va a poder hacer nada
#396 [01:59] <urielsalis> Vexy_YT, y nosotros menos
#397 [01:59] * max [max@notlogged] has joined #minecrafthelp
#398 [02:00] <max> there is a java bug on minecraft launcher for me
#399 [02:00] <mattym> ??> max launcher/crash-log
#400 [02:00] <VoxelHead> max: We need to see your crash log, which appears after a crash.
#401 [02:00] <VoxelHead> max: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#402 [02:00] <urielsalis> Vexy_YT, que te pareceria que pasa si una persona va a un negocio si recibo diciendo que se lo vendieron en otro lado y le falta la llave para desbloquearlo y cuando le decis que lo compre legalmente la rechazan la tarjeta porque tiene datos erroneos?
#403 [02:01] <Vexy_YT> bueno pero te estoy pidiendo ayuda de porque da erro cuando lo quiero comprar con mi email
#404 [02:01] <urielsalis> sin recibo*
#405 [02:01] <max> [15:52:41] [Client thread/INFO]: Setting user: InformYoMum [15:52:41] [Client thread/INFO]: (Session ID is token:3008ed0c7c2a400697af59a60177397f:78f9af386d5a4c0cbb5e6a39deafaaa8) [15:52:44] [Client thread/INFO]: LWJGL Version: 2.9.4 [15:52:45] [Client thread/INFO]: Reloading ResourceManager: Default [15:52:46] [Sound Library Loader/INFO]: Starting up SoundSystem... [15:52:47] [Thread-6/INFO]: Initializing LWJGL OpenAL [15:52
#406 [02:01] <mattym> max, Follow the instructions from VoxelHead
#407 [02:01] <Vexy_YT> sisi yo entiendo la desconfianza pero hablo encerio quiero comprarlo
#408 [02:02] <urielsalis> Vexy_YT, entonces pedile a alguien que te preste una tarjeta de debito o de credito y lo haga
#409 [02:02] <urielsalis> Vexy_YT, volve cuando hayas encontrado a alguien y no sea un error de datos erroneos
#410 [02:02] <max> what
#411 [02:03] <Vexy_YT> pero q no entiendes q es el unico q me lo presta q incluso el lo hizo haya en mexico y le da el mismo error e incluso me mando una captura de pantalla para q vea q le da el mismo error
#412 [02:03] <mattym> ??> max launcher/crash-log
#413 [02:03] <VoxelHead> max: We need to see your crash log, which appears after a crash.
#414 [02:03] <VoxelHead> max: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#415 [02:03] <Vexy_YT> dios pues chau se supone q estan para ayudar y lo q menos hacen es eso
#416 [02:03] <urielsalis> Vexy_YT, pedile que lo haga de vuelta, y que vuelva aca si tiene un error
#417 [02:03] <mattym> max, Please use the paste service ^ to show us the crash log
#418 [02:04] <Vexy_YT> sabe menos q yo de esto y justo el va a venir aca si claro
#419 [02:04] <urielsalis> Vexy_YT, hace lo que quieras
#420 [02:04] <Vexy_YT> chau al pedo intente q me ayuden
#421 [02:04] <Vexy_YT> es una mierda este servicio chau
#422 [02:04] * Vexy_YT [Vexy_YT@notlogged] has quit. (Quit: Web client closed)
#423 [02:05] <mattym> finally
#424 [02:05] <urielsalis> \o/
#425 [02:05] <urielsalis> He insulted me though :(
#426 [02:05] <max> i pasted it
#427 [02:05] <Progeekzy> ya i stopped paying attention to all that lol
#428 [02:05] <mattym> now copy the URL and paste the url here
#429 [02:05] <Progeekzy> update, i still smell the fish
#430 [02:06] <max> whats the url
#431 [02:06] <mattym> the web adress
#432 [02:06] <max> http://paste.ubuntu.com/11056634/
#433 [02:06] * LordEuronymous [LordEuronymous@notlogged] has joined #minecrafthelp
#434 [02:06] <max> hello
#435 [02:06] <mattym> ??> max gpu/intel/ig4
#436 [02:06] <VoxelHead> max: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#437 [02:06] <VoxelHead> max: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#438 [02:07] <urielsalis> Progeekzy, result: Stolen minecraft account(was in a pastebin), invalid credit card details when trying to purchase with the card of a mexican friend, I could login to mojang with the login details in the pastebin so that means he cant change it and was about to ask us how
#439 [02:07] <max> ok thanks
#440 [02:07] <urielsalis> Progeekzy, plus argentinian and by experience, they will try to pay the less possible and get scammed easily
#441 [02:07] <max> InformYoMum
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#443 [02:09] <max> what does that mean
#444 [02:09] <mattym> max, the graphics card in your computer is too old to handle minecraft
#445 [02:09] <mattym> You can try playing on version 1.7.2 or earlier
#446 [02:09] <max> oh thanks
#447 [02:10] <max> dank u come again
#448 [02:10] * max [max@notlogged] has quit. (Quit: Web client closed)
#449 [02:10] <mattym> Lol that issue came up like an hour after i learned of it
#450 [02:11] <Progeekzy> wow that sounds like a giant ball of scam lol
#451 [02:11] <Progeekzy> not you max. the other guy that left
#452 [02:11] <urielsalis> max also left
#453 [02:11] <Progeekzy> oh lol
#454 [02:13] <mattym> Vexy was either trying to scam, or got scammed when he baught a stolen account
#455 [02:13] <urielsalis> mattym, I suspect that he was scamming
#456 [02:14] <urielsalis> mattym, as he also used a fake credit card
#457 [02:14] <urielsalis> Progeekzy, read my query
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#467 [02:52] <Progeekzy> .mcstatus
#468 [02:52] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
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#483 [03:46] <masteroneillis> mt minecraft says i need more ram space but i have enough
#484 [03:46] <CrystalMare> install 64 bit java ?
#485 [03:46] <Miana1234> Hello, i can't take things out of my chest and thats so annoying because i like playing skywars
#486 [03:48] <Progeekzy> Miana1234 what do you mean by you cant take thins out of your chest?
#487 [03:49] <masteroneillis> i do have 64 bit kava?
#488 [03:49] * PaperLP [PaperLP@notlogged] has joined #minecrafthelp
#489 [03:49] <Miana1234> emm if i click on something in my chests nohing happens...
#490 [03:50] <Progeekzy> Miana1234 is this single player or on a server?
#491 [03:50] <Miana1234> Both!
#492 [03:51] * masteroneillis [masteroneillis@notlogged] has quit. (Quit: Web client closed)
#493 [03:51] <Progeekzy> i have never heard of this before lol
#494 [03:51] <Miana1234> heheheh
#495 [03:51] * PaperLP [PaperLP@notlogged] has quit. (Client Quit)
#496 [03:52] <Miana1234> its very annoying :p
#497 [03:52] <Progeekzy> if you go into options, is attack/destroy set to button 1 and is use item/place block set to button 2?
#498 [03:53] <Miana1234> wait 1 se
#499 [03:53] * Geno [Geno@notlogged] has joined #minecrafthelp
#500 [03:53] * Progeekzy waits
#500 [03:53] <Miana1234> yes it is
#501 [03:54] <Progeekzy> are you running any mods?
#502 [03:54] <Geno> i have problems connecting to my loacal server
#503 [03:55] <Miana1234> nope
#504 [03:56] * H [H@notlogged] has joined #minecrafthelp
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#506 [03:56] <Miana1234> im not running any mods
#507 [03:56] <Progeekzy> Miana1234 maybe try re installing minecraft?
#508 [03:57] <Progeekzy> i mean. that sounds like such a odd bug
#509 [03:57] <Progeekzy> are you using a mouse or a laptop touch pad?
#510 [03:57] <Miana1234> ive tryed, if thats a verb, to download minecraft.exe instead of running from my home screen
#511 [03:57] <Geno> i'm using mcpe
#512 [03:57] <Miana1234> a mouse
#513 [03:58] * SepicSquirrelYT [SepicSquirrelYT@notlogged] has joined #minecrafthelp
#514 [03:58] <SepicSquirrelYT> someone help me
#515 [03:58] <SepicSquirrelYT> i cant go on a multiplayer server
#516 [03:58] <SepicSquirrelYT> i cant go on a multiplayer server
#517 [03:59] <Geno> me too
#518 [03:59] <Miana1234> im using a ouse
#519 [03:59] <SepicSquirrelYT> it says try restarting your game the hole time
#520 [03:59] <Miana1234> m
#521 [03:59] * SepicSquirrelYT [SepicSquirrelYT@notlogged] has quit. (Client Quit)
#522 [03:59] <Geno> mine says locating server
#523 [04:00] <Progeekzy> Miana1234 i really have no idea. try deleteing minecraft and reinstalling.
#524 [04:01] <Progeekzy> might be a weird option glitch
#525 [04:01] <Miana1234> okay thank u, should i quit or stay here while i try
#526 [04:01] <Geno> i have done that several times but it dosent work
#527 [04:01] <Progeekzy> you can stay here
#528 [04:02] <Miana1234> okay
#529 [04:04] <Miana1234> it didnt really work because my dad has to type in a password, but i tried (HA, THATS THE VERB!) to move it to the paper bin thing but nothinh happened, ill try to download minecraft.exe now
#530 [04:06] <Miana1234> r u here
#531 [04:06] <Progeekzy> yes i am
#532 [04:07] <Progeekzy> are you on a mac?
#533 [04:07] <Miana1234> idk
#534 [04:08] <Miana1234> its a laptop :
#535 [04:08] <Miana1234> pp
#536 [04:10] <Miana1234> windows
#537 [04:10] <Progeekzy> ah ok
#538 [04:10] <Miana1234> lol
#539 [04:11] <Miana1234> 'doesn't work
#540 [04:11] * CrystalMare is now known as Crystal|AFK
#541 [04:12] <Progeekzy> i seriously have no idea lol
#542 [04:12] <Progeekzy> maybe come back here in a few hours when more of the helpers are on?
#543 [04:12] <Miana1234> ok
#544 [04:12] <Miana1234> bye¨
#545 [04:12] <Progeekzy> cya later
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#550 [04:18] <sarahsizzle> how do i fix the issue with "Unable to download minecraft native launcher" ive tried uninstalling it and reinstalling it, nothing seems to help.
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#559 [04:28] <Noah_Vertigo> hi
#560 [04:28] <LordEuronymous> i want the stench of your foot up my ass.
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#562 [04:28] <Noah_Vertigo> I need help with my minecraft server
#563 [04:28] <Noah_Vertigo> can anyone help me?
#564 [04:28] <LordEuronymous> where do you live
#565 [04:29] * Crystal|AFK is now known as CrystalMare
#566 [04:29] <Noah_Vertigo> I live in GoldShire
#567 [04:29] <Noah_Vertigo> it's near stormwind
#568 [04:30] <Noah_Vertigo> i was born in northshire
#569 [04:30] <Noah_Vertigo> ever heard of these places?
#570 [04:30] <sarahsizzle> how do i fix the issue with "Unable to download minecraft native launcher" ive tried uninstalling it and reinstalling it, nothing seems to help. i have the latest updates in java and i cant find any recources online that help me.
#571 [04:30] <Noah_Vertigo> how do I post a thread
#572 [04:31] <Noah_Vertigo> some one?
#573 [04:31] <Noah_Vertigo> hello
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#575 [04:32] <Andrio> I believe I have...
#576 [04:32] <Andrio> Noah_Vertigo, join #minecraftforums and ask there.
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#578 [04:39] <Progeekzy> ummm
#579 [04:40] <Progeekzy> Andrio
#580 [04:40] <Progeekzy> (01:30) · Noah_Vertigo · I live in GoldShire
#581 [04:40] <Progeekzy> (01:30) · Noah_Vertigo · it's near stormwind
#582 [04:40] <Progeekzy> (01:31) · Noah_Vertigo · i was born in northshire
#583 [04:40] <Andrio> Mm
#584 [04:40] <Progeekzy> those are all places in world of warcraft
#585 [04:40] <Andrio> That's from W- yeah.
#586 [04:40] <LordEuronymous> o_O
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#600 [04:55] <cosmin_> cf
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#608 [05:06] <rahul> hi
#609 [05:06] <rahul> hi
#610 [05:08] <Sarahann> Can someone please help me with the error "unable to download minecraft native launch" please help meeeee lol
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#617 [05:20] <Miana1234> Hello I can't take things out of chests... my controls are checked and everything... im on a windows 8 or something and im not running any mods. this is both t single and multiplayer mode
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#619 [05:23] <Miana1234> pls help
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#625 [05:55] <race108> I cant get into MInecraftas every time it just crashes and says Out of Memory. I have 16 gigabytes of RAM and this has never happened before. I try to change the game setting and to allocate 4 gigabytes of RAM but it doesn't save it even if I select save profile.
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#644 [06:22] <Greekbuilder> We
#645 [06:24] <Greekbuilder> We have been using Minecraft 1.8.4 on a Dell Inspiron Laptop with windows 8.1 for about 1 week now. Last night we ran out of battery while playing on a server (Cubeville). Today we can't start Minecraft, getting the Pixel not Accelerated message. I have tried to follow the instructions given by Mojira but there don't seem to be any graphics updates for our system. Please see the DiagDx attached and see if anyone can help!
#646 [06:27] <GrygrFlzr> Greekbuilder, we'll need the link to your dxdiag
#647 [06:27] <Greekbuilder> http://paste.ubuntu.com/11059557/
#648 [06:29] <Galaxy_2Alex> Greekbuilder, One moment
#649 [06:30] <GrygrFlzr> Greekbuilder, download and install http://downloads.dell.com/FOLDER01752894M/1/Video_Driver_M3X0Y_WN_12.100.14.1300_A00.EXE
#650 [06:30] <Greekbuilder> Thankyou. I will try that now!
#651 [06:31] <GrygrFlzr> It will most likely ask for a restart after installation, which you'll need to do before trying Minecraft again. If the issue persists, we may have to install another driver as your laptop has 2 graphics cards.
#652 [06:33] <Greekbuilder> OK. I'm downloading the driver now. I will come back after installing and restarting to let you know. Computers seemed much simpler when I was a child and they communicated via paper tape;-)
#653 [06:35] <GrygrFlzr> Paper tape has its own issues :P
#654 [06:36] <Greekbuilder> Yes, but it was great for doing craft projects when my father had finished with it!
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#663 [06:56] <Implegas> Hello guys, i´ve got a problem with Minecraft! It starts with connecting to servers. But i can´t join because I get a java.exception:io.netty.handler.codec... and so on !
#664 [06:56] <Implegas> Hello guys, i´ve got a problem with Minecraft! It starts with connecting to servers. But i can´t join because I get a java.exception:io.netty.handler.codec... and so on !
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#672 [07:15] <LPFLO4K> I need help
#673 [07:15] <LPFLO4K> ee
#674 [07:16] <LPFLO4K> whats wrong
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#676 [07:16] <LPFLO4K> i'm speaking germany
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#680 [07:23] <bthgtgr> dddddd
#681 [07:24] <Galaxy_2Alex> bthgtgr, Hellp, how can we help you?
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#689 [07:57] <adeksz> nhbh
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#694 [08:03] <T-rav> Where can I download the latest MineCraft update for the xbox 360?
#695 [08:03] <T-rav> For an offline console
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#697 [08:07] <Galaxy_2Alex> T-rav, As far as I am aware, you have to be online to install an update, sorry.
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#699 [08:12] <T-rav> thanks any ways :)
#700 [08:13] <tehgooch> So I've got a bunch of "corrupted" chunks on my server (empty all the way to bedrock and filled with water). I tried MCEdit to fix these, however after deleting the chunks they weren't "regenerated" - any other suggestions?
#701 [08:14] <Galaxy_2Alex> tehgooch, Was the map generated in a version before 1.7?
#702 [08:14] <tehgooch> Galaxy_2Alex: Not 100% sure but I think so.
#703 [08:15] <Galaxy_2Alex> tehgooch, The generation code has changed in 1.7, so regenerating chunks in areas that were generated prior to 1.7 are now completely different, an ocean chunk in your case.
#704 [08:15] <tehgooch> Galaxy_2Alex: Aha!
#705 [08:16] <tehgooch> Galaxy_2Alex: So maybe if I delete the chunks and load it with an older version it would regenerate properly?
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#707 [08:17] <Galaxy_2Alex> tehgooch, Downgrading would corrupt all the inventories, making them all empty, and it may even corrupt more things. Not much you can do, unless you want to use MCEdit to make a proper chunk manually.
#708 [08:17] <tehgooch> Galaxy_2Alex: I see. Welp, that's bad news but thanks for the help.
#709 [08:17] <Galaxy_2Alex> tehgooch, No problem ^^
#710 [08:18] <tehgooch> Got so much built up on this map though :(. At least it spurred me to run regular backups.
#711 [08:18] <tehgooch> (tarsnap ftw)
#712 [08:19] <tehgooch> Also - I've been using OpenJDK as installing oracle java is rather involved in freebsd. I'm assuming oracle is preferred - but is there any big downside to using openjdk?
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#714 [08:22] <Galaxy_2Alex> Not that I know of
#715 [08:23] <tehgooch> Galaxy_2Alex: Well it runs pretty good on FreeBSD with OpenJDK as far as I can tell.
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#717 [08:23] <tehgooch> Rather not have to install Linuxulator and manually download oracle's stuff.
#718 [08:24] <Jonjunior2009> Add me jonjunior2009
#719 [08:24] <Galaxy_2Alex> Jonjunior2009, No advertising please.
#720 [08:24] <Jonjunior2009> Ok. I'm new to minecraft
#721 [08:24] <Jonjunior2009> Got no 1 to game with
#722 [08:25] <Galaxy_2Alex> Jonjunior2009, Sorry, but this is the wrong place to ask for players.
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#724 [08:26] <Jonjunior2009> Ok
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#728 [08:30] <Jonjunior2009> Add me please jonjunior2009
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#733 [08:35] <TheNoatorxX> http://paste.ubuntu.com/11061326/
#734 [08:36] <TheNoatorxX> i just don't know what went wrong lol
#735 [08:39] <Galaxy_2Alex> TheNoatorxX, This is not the full DxDiag, please follow the instructions again and copy the full DxDiag this time
#736 [08:39] <Galaxy_2Alex> ??> TheNoatorxX win/dxdiag
#737 [08:39] <VoxelHead> TheNoatorxX: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#738 [08:41] <FliiFe> What is the UUID, what is it used for, and how is it generated (I mean, is it account-specific ?)
#739 [08:42] <Galaxy_2Alex> FliiFe, Yes, it's account specific.
#740 [08:42] <Galaxy_2Alex> FliiFe, Every Minecraft account has its unique UUID
#741 [08:42] <Synchunk> *Mojang account :p
#742 [08:42] <Galaxy_2Alex> meh, details
#743 [08:43] <FliiFe> Okay. I am just curious, How do cracked launcher do ? They don't have UUID.
#744 [08:43] <Synchunk> ??> FliiFe rules/1
#745 [08:43] <VoxelHead> FliiFe: http://is.gd/zB1w9I Rule 1: Do not talk about anything which is illegal in the USA, or would violate the Terms of Use of any software or service.
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#747 [08:44] <Galaxy_2Alex> ...and yes, cracked launchers are illegal and violate the ToU.
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#749 [08:45] <Synchunk> Actually, not sure anymore if UUIDs belong to Mojang or Minecraft accounts.
#750 [08:45] <FliiFe> Synchunk > Okay... I was just curious...
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#757 [09:05] <luucdev> Hey, has someone an idea for this? :) http://www.minecraftforum.net/forums/mapping-and-modding/minecraft-mods/modification-development/2423567-detecting-command-in-multiplayer
#758 [09:07] <Synchunk> ??> luucdev mods
#759 [09:07] <VoxelHead> luucdev: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#760 [09:07] <VoxelHead> luucdev: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#762 [09:07] <Synchunk> Don't use MCP for multiplayer servers. There are many good APIs.
#763 [09:08] <luucdev> humm okay, thanks anyways ^^
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#775 [09:28] <KATIE_> WELL I HAVE DONE EVERYTHING THE CRASH REPORT HAS TOLD ME ABOUT GIVING MEMORY AND IT STILL DOESNT WORK \
#776 [09:28] <Afootpluto> ??> KATIE_ launcher/crash-log
#777 [09:28] <VoxelHead> KATIE_: We need to see your crash log, which appears after a crash.
#778 [09:28] <VoxelHead> KATIE_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
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#780 [09:28] <Galaxy_2Alex> ??> KATIE_ scold/shout
#781 [09:28] <VoxelHead> KATIE_: There is no need to yell. The acoustics in here are wonderful.
#782 [09:28] <webrosc> may we see the crash report, and please stop shouting
#783 [09:29] <Ellaanddaisy123> Help with freezing on initialising server
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#785 [09:30] <xX_Axel_Xx> I keep on crashing can u help me plz
#786 [09:31] <Galaxy_2Alex> ??> xX_Axel_Xx launcher/crash-log
#787 [09:31] <VoxelHead> xX_Axel_Xx: We need to see your crash log, which appears after a crash.
#788 [09:31] <VoxelHead> xX_Axel_Xx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#789 [09:31] <Galaxy_2Alex> Ellaanddaisy123, Any console output?
#790 [09:31] <Ellaanddaisy123> Same so frustrating cannot access world just freezes
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#808 [09:49] <John> I am trying to open an account to purchase minecraft but it keeps saying error
#809 [09:49] * John is now known as Guest3354
#810 [09:49] <tehgooch> Guest3354: The exact error would be helpful.
#811 [09:50] <Guest3354> it doesnt say - just says error i have put in email account and password
#812 [09:51] <tehgooch> Guest3354: Not sure. Maybe try taking a screenshot.
#813 [09:51] <GreyVulpine> What browser are you using?
#814 [09:52] <Guest3354> google
#815 [09:52] <GreyVulpine> Try using a different browser.
#816 [09:52] <Guest3354> its says error could not send registration request
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#820 [09:54] <tehgooch> Guest3354: Where are you trying to make the account? minecraft.net?
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#824 [09:57] <aliw06> Hello my minecraft ceep hanging at the mojang logo
#825 [09:58] <aliw06> PLease help me I REALY WANT TO PLAY MINECRAFT!!
#826 [09:59] <Afootpluto> ??> aliw06 launcher/log
#827 [09:59] <VoxelHead> aliw06: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#828 [09:59] <VoxelHead> aliw06: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#829 [10:00] <aliw06> So i have to go to profile settings??
#830 [10:01] <Afootpluto> aliw06, read what VoxelHead said
#831 [10:03] <aliw06> Okay
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#834 [10:05] <aliw06> Sorry there isn't a link anywhere.
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#837 [10:06] <aliw06> there wasn't a link
#838 [10:07] <Synchunk> Please, just read the instructions
#839 [10:08] <aliw06> ehm... where are they???
#840 [10:09] <aliw06> This is what i got:
#841 [10:09] <aliw06> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 11
#842 [10:09] <aliw06> ?
#843 [10:09] <aliw06> whatever
#844 [10:10] * Synchunk facepalms
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#845 [10:15] <PorkMeat> Hi Im Having Trouble With This: Pixel Format not Accelrated
#846 [10:15] <PorkMeat> Is anyone there to help me?
#847 [10:16] <GreyVulpine> PorkMeat - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#848 [10:16] <PorkMeat> Hi Im Having Trouble With This: Pixel Format not Accelrated and Heres my Report http://paste.ubuntu.com/11062581/
#849 [10:16] <PorkMeat> I did follow those directions my report is up there
#850 [10:16] <PorkMeat> http://paste.ubuntu.com/11062581/
#851 [10:17] <GreyVulpine> Because you've updated to the tech preview of windows 10, there are no updated video drivers available for your intel 4 series video chipset
#852 [10:17] <GreyVulpine> If you wish to play minecraft on this computer, you will need to reinstall the original version of windows that this computer came with
#853 [10:17] <PorkMeat> Aww Man I cant go back to my old OS because it broke tahts why i installed windows 10
#854 [10:17] <PorkMeat> I cant go back to windows 7 because it broke
#855 [10:17] <Synchunk> Windows 7 doesn't "break"
#856 [10:18] <Synchunk> You can always install a new, clean copy
#857 [10:18] <PorkMeat> How do I do that?
#858 [10:18] <Synchunk> The same way you installed Windows 10, using a Windows 7 disc
#859 [10:18] <PorkMeat> I cant I dont have the disc and my laptop doesnt have a disc drive
#860 [10:19] <Synchunk> How did you install Windows 10?
#861 [10:19] <PorkMeat> Flash Drive
#862 [10:19] <Synchunk> Then do the same thing with Windows 7
#863 [10:19] <PorkMeat> I cant I cant find the downlaod for the ISO
#864 [10:20] <Synchunk> http://www.microsoft.com/en-us/software-recovery
#865 [10:20] <PorkMeat> Ive tried that
#866 [10:20] <Synchunk> ...but?
#867 [10:21] <PorkMeat> I entered in my product key fine and it still doesnt work
#868 [10:21] <GreyVulpine> Then you'll need to either bring your computer into a shop to get it looked at, or contact your computer manufacturer's support.
#869 [10:21] <CubeTheThird> or linux ;)
#870 [10:22] <Synchunk> Linux!!
#871 [10:23] <PorkMeat> I hate Linux because I dont know how to install exe files its not like installing programs on windows
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#873 [10:23] <GreyVulpine> PorkMeat - You don't run .exe files on windows
#874 [10:23] <Synchunk> Linux*
#875 [10:23] <GreyVulpine> er, linux
#876 [10:23] <Synchunk> PorkMeat, you can use Wine/Mono if you really need to
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#878 [10:24] <PorkMeat> How do yougetthat
#879 [10:24] <Synchunk> PorkMeat, but most Linux distributions have an awesome package manager that allow you to install software with just a few clicks
#880 [10:24] <Synchunk> You install it, through your package manager.
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#882 [10:24] <PorkMeat> Is therea way you can have UbuntuandWindows 10 on at the same time like have both on
#883 [10:24] <CubeTheThird> dual-booting
#884 [10:24] <Synchunk> eww ubuntu
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#887 [10:25] <CubeTheThird> PorkMeat, you have have more than 1 operating system installed at a time, if that's what you're asking
#888 [10:27] <PorkMeat> I meant like multibooting
#889 [10:27] <CubeTheThird> yes
#890 [10:27] <Synchunk> https://lmddgtfy.net/?q=Dual%20boot%20Windows%20Ubuntu
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#901 [10:47] <iHateEveryone> I cannot log into minecraft without it crashing. I updated everything I thought I needed to but, I still can't log in. Can you help me?
#902 [10:47] <TheMinionGamer9> me too
#903 [10:47] <iHateEveryone> http://paste.ubuntu.com/11062990/
#904 [10:47] <TheMinionGamer9> i tried
#905 [10:47] <TheMinionGamer9> unbutu
#906 [10:47] <Synchunk> iHateEveryone, downgrade to Windows 7 or buy a new graphics card or computer
#907 [10:48] <iHateEveryone> How do I downgrade to Windows 7?
#908 [10:48] <TheMinionGamer9> my is windos 7
#909 [10:48] <TheMinionGamer9> windows
#910 [10:48] <Synchunk> iHateEveryone, the same way you installed Windows 8
#911 [10:49] <iHateEveryone> do i just go to the windows website????
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#913 [10:49] <Synchunk> iHateEveryone, you need an installation disk, but we can't help you with that here.
#914 [10:49] <iHateEveryone> Someone gave me this computer and Windows 8 was already installed..
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#916 [10:50] <Synchunk> iHateEveryone, if you don't already have a Windows 7 license, a new graphics card might be the cheaper solution
#917 [10:50] <iHateEveryone> ok.
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#919 [10:50] <iHateEveryone> Thanks for the help
#920 [10:51] <iHateEveryone> ...
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#927 [11:01] * Gamer4life_PT [Gamer4life_PT@notlogged] has joined #minecrafthelp
#928 [11:01] <Gamer4life_PT> Any1 there?
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#930 [11:01] <Gamer4life_PT> i need help with getting in servers
#931 [11:02] <Gamer4life_PT> i can't get in any server and sometimes it appears this '' java.lang.NullPointerException: group ''
#932 [11:02] <Gamer4life_PT> can someone help?
#933 [11:03] <Synchunk> ??> Gamer4life_PT paste/crash
#934 [11:03] <VoxelHead> Gamer4life_PT: Please paste the crash report on http://paste.ubuntu.com and give us the link it takes you to after clicking Paste. You can use F6 to highlight it.
#935 [11:05] <Gamer4life_PT> http://paste.ubuntu.com/11063192/
#936 [11:06] <Synchunk> The crash report is the text the game displays after a crash.
#937 [11:06] <Gamer4life_PT> but it doesnt crash
#938 [11:06] <Synchunk> "java.lang.NullPointerException: group" sounds like it does.
#939 [11:06] <Gamer4life_PT> But it doesnt, wait, ill send a print
#940 [11:07] <Gamer4life_PT> http://prntscr.com/72bliz
#941 [11:07] <Gamer4life_PT> that's 1.8.4 version, but i always play on 1.7.10
#942 [11:07] <Synchunk> Ah
#943 [11:07] <Synchunk> Do you have any mods installed?
#944 [11:08] <Gamer4life_PT> no
#945 [11:08] <Synchunk> Gamer4life_PT, which server are you trying to play on?
#946 [11:08] <Gamer4life_PT> CubeCraftGames and VikkCraft
#947 [11:08] <Gamer4life_PT> play.cubecraftgames.net
#948 [11:08] <Gamer4life_PT> hub.vikkcraft.net
#949 [11:08] <Gamer4life_PT> i think
#950 [11:08] <Synchunk> Both are giving you the same message?
#951 [11:09] <Gamer4life_PT> Almost every time
#952 [11:09] <Synchunk> Try connecting to mctest.ae97.net please
#953 [11:09] <Gamer4life_PT> ok
#954 [11:09] <Gamer4life_PT> but sometimes it only shows connecting to the server
#955 [11:09] <Gamer4life_PT> and nothing happens
#956 [11:10] <Gamer4life_PT> Trying to connect, but it stays the same --> http://prntscr.com/73nvsg
#957 [11:10] <Gamer4life_PT> it stays Connecting to the server...
#958 [11:11] <Gamer4life_PT> and nothing else happens
#959 [11:11] <Synchunk> ??> Gamer4life_PT tools/hjt
#960 [11:11] <VoxelHead> Gamer4life_PT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#961 [11:11] <VoxelHead> Gamer4life_PT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#964 [11:12] <Gamer4life_PT> Synchunk: what?
#965 [11:12] <Gamer4life_PT> VoxelHead: ill do that
#966 [11:12] <Synchunk> ??> Gamer4life_PT bot
#967 [11:12] <VoxelHead> Gamer4life_PT: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#968 [11:13] <Gamer4life_PT> oh
#969 [11:13] <Gamer4life_PT> .-.
#970 [11:13] <Synchunk> the "??>" messages are just there to trigger VoxelHead :)
#971 [11:13] <Gamer4life_PT> okok
#972 [11:15] * Flamelox [Flamelox@notlogged] has joined #minecrafthelp
#973 [11:15] <Flamelox> Hey
#974 [11:17] <Flamelox> So I was logging in my Minecraft account but it took time so I kept on clicking the Minecraft launcher and 1 min later 100 Minecraft launchers came with my account it was very laggy so I restarted my laptop and when I logged back in I can't login with my flame lox account
#975 [11:17] <Gamer4life_PT> Synchunk: what do i do now http://prntscr.com/73nyjn
#976 [11:17] <Synchunk> Gamer4life_PT, click OK
#977 [11:18] <Flamelox> Anyone here to help
#978 [11:18] <Gamer4life_PT> Synchunk: is
#979 [11:18] <Gamer4life_PT> Synchunk:
#980 [11:18] <Synchunk> ??> Flamelox mac/reinst
#981 [11:18] <VoxelHead> Flamelox: You may need to reinstall the locally installed files that Minecraft puts into place.
#982 [11:18] <VoxelHead> Flamelox: To do so, run the following command in a terminal: curl -L git.io/reinstmc | sh
#983 [11:18] <Gamer4life_PT> now i copy the thing that appeared and paste on that website?
#984 [11:18] <Synchunk> OH wait a minute
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#986 [11:18] <Synchunk> Flamelox, you're using an iPad?
#987 [11:19] <Synchunk> Gamer4life_PT, yes
#988 [11:19] <Gamer4life_PT> ok
#989 [11:19] <Flamelox> Yea
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#991 [11:19] <Gamer4life_PT> Synchunk: There it is --> http://paste.ubuntu.com/11063425/
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#996 [11:22] <Synchunk> ??> Gamer4life_PT av/malwarebytes
#997 [11:22] <VoxelHead> Gamer4life_PT: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#998 [11:22] <VoxelHead> Gamer4life_PT: Download it here: http://www.malwarebytes.org/
#999 [11:23] <Diamond127> Issue with loading Minecraft. Specifically, I am getting crash errors that then send me to load new drivers. This is not working however. I have the DxDiag run.
#1000 [11:23] * minecrafthelp472 [minecrafthelp472@notlogged] has joined #minecrafthelp
#1001 [11:23] <Gamer4life_PT> ok
#1002 [11:24] <Diamond127> Minecraft Crash is related to Pixel Format Not Accelerated
#1003 [11:24] <minecrafthelp472> hello my single player world wont load
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#1006 [11:25] <minecrafthelp472> when i click on it, it stays on building terrain
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#1008 [11:25] <minecrafthelp472> VoxelHead: my singleplayer world wont load
#1009 [11:26] <Gamer4life_PT> minecrafthelp472: Voxelhead is a bot
#1010 [11:26] <minecrafthelp472> oh can you help me
#1011 [11:26] <Gamer4life_PT> no, im getting help as well
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#1013 [11:26] <Gamer4life_PT> Synchunk:
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#1016 [11:26] <minecrafthelp472> Gamer4life_PT: who is helping you cus i need help
#1017 [11:27] * Diamond127 [Diamond127@notlogged] has joined #minecrafthelp
#1018 [11:27] <minecrafthelp472> i need help please
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#1021 [11:27] <Gamer4life_PT> Synchunk: Are you there?
#1022 [11:27] <Gamer4life_PT> Synchunk: This appeared http://prntscr.com/73o2c3
#1023 [11:27] <Gamer4life_PT> oh
#1024 [11:27] <Gamer4life_PT> forget it
#1025 [11:27] <minecrafthelp472> i need help please somone elp
#1026 [11:27] <Frunklin> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1027 [11:27] <Diamond127> Need assistnance with crash upon loading Minecraft. Issue is with Pixel Format Not Accelerated
#1028 [11:28] * minecrafthelp472 [minecrafthelp472@notlogged] has quit. (Client Quit)
#1029 [11:28] <Frunklin> ??> Diamond127 Pixel Format Not Accelerated
#1030 [11:28] * Jeff [Jeff@notlogged] has joined #minecrafthelp
#1031 [11:28] <Diamond127> yes
#1032 [11:29] * Jeff is now known as Guest91076
#1033 [11:29] <Diamond127> I have run the DirectDx Diagnostic Tool
#1034 [11:29] <Guest91076> my minecraft single player worlds wont load
#1035 [11:30] <Guest91076> help what shall i od
#1036 [11:30] <Guest91076> help what shall i do
#1037 [11:33] <Guest91076> hello
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#1039 [11:34] * VoxelHead kicked calleherobrine01 from #minecrafthelp (Reason: alleherobrine01 :Banned: No. Get a better name.)
#1040 [11:35] <Guest91076> ehe5tf t67btt7g7giubgn iu
#1041 [11:36] <Guest91076> i need help
#1042 [11:37] <Guest91076> fuck this
#1043 [11:37] * AuBot kicked Guest91076 from #minecrafthelp (Reason: uest91076 :Please keep it civil.)
#1044 [11:37] <Gamer4life_PT> lol
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#1048 [11:43] <Gamer4life_PT> Synchunk Are you there?
#1049 [11:44] <Synchunk> Yes.
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#1052 [11:46] <Gamer4life_PT> ok, what do i do when the verification is done?
#1053 [11:46] <Synchunk> what verification?
#1054 [11:47] <Gamer4life_PT> The Malwarebytes
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#1056 [11:48] <Synchunk> Gamer4life_PT, try playing
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#1058 [11:48] <Gamer4life_PT> ok
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#1060 [11:49] <bartek2004PL> I am having a problem when creating a single player world in Minecraft.I click 'Create New World' but on the loading screen there are no words popping up and suddenly I get a crash.
#1061 [11:49] <CubeTheThird> bartek2004PL, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1062 [11:49] <bartek2004PL> Okay
#1063 [11:50] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#1064 [11:50] <bartek2004PL> http://paste.ubuntu.com/11063859/
#1065 [11:50] <bartek2004PL> Here you go
#1066 [11:51] <CubeTheThird> bartek2004PL, what anti-virus and firewall software do you have?
#1067 [11:51] <bartek2004PL> I have avast! Antivirus.
#1068 [11:51] <CubeTheThird> bartek2004PL, avast free?
#1069 [11:51] <bartek2004PL> yes
#1070 [11:51] <CubeTheThird> bartek2004PL, uninstall avast and reboot your computer. If the problem no longer persists, you may reinstall it
#1071 [11:52] <bartek2004PL> Ok thanks ill try that if doesnt work ill try to contact you again
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#1098 [12:28] <Datminecraftnerd> I have a problem guys if anyone can help (preferably anyone staff of MInecraft)
#1099 [12:28] <mkman2008> hello
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#1101 [12:28] <mkman2008> i need help with a flickering screen
#1102 [12:28] <mkman2008> i have windows 8.1 and my drivers are broken i think, i need to downgrade them
#1103 [12:29] <mkman2008> i dont know how
#1104 [12:29] <mkman2008> can anyone help
#1105 [12:29] <Datminecraftnerd> I've bought minecraft awhile ago, and when i try to get on my account today it says that I don't have minecraft bought, which i specifically do.
#1106 [12:29] <CubeTheThird> Datminecraftnerd, what's the problem?
#1107 [12:29] <CubeTheThird> ??> mkman2008 win/dxdiag
#1108 [12:29] <VoxelHead> mkman2008: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1109 [12:29] <CubeTheThird> Datminecraftnerd, what is your minecraft username?
#1110 [12:29] <Datminecraftnerd> DatminecraftNerd
#1111 [12:29] <mkman2008> what now
#1112 [12:29] <Datminecraftnerd> if you can, can you please get the e-mail linked to that account, because i tried every single one i have and it's not allowing me access
#1113 [12:29] <CubeTheThird> mkman2008, do what VoxelHead said
#1114 [12:29] <Datminecraftnerd> if I'm using the wrong e-mail
#1115 [12:30] <CubeTheThird> Datminecraftnerd, you tested all your emails on http://www.minecraft.net/retrievename ?
#1116 [12:30] <Datminecraftnerd> Yes, i only have 4 e-mails that i frequently use, and none of them are working. I don't remmeber if i made a new e-mail for the minecraft or not
#1117 [12:30] <CubeTheThird> Datminecraftnerd, if you can't find the correct one, you will have to contact Mojang
#1118 [12:30] <CubeTheThird> ??> Datminecraftnerd mojang/email
#1119 [12:30] <VoxelHead> Datminecraftnerd: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1120 [12:30] <VoxelHead> Datminecraftnerd: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1121 [12:31] <mkman2008> http://paste.ubuntu.com/11064402/
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#1123 [12:31] <CubeTheThird> mkman2008, one moment
#1124 [12:32] * Smanly|Away is now known as Smanly
#1125 [12:32] <CubeTheThird> mkman2008, download and install https://downloadcenter.intel.com/download/24870/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
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#1128 [12:35] <Gamer4life_PT> CubeTheThird:
#1129 [12:35] <CubeTheThird> hmm?
#1130 [12:36] <Gamer4life_PT> Can you Help me?
#1131 [12:36] <CubeTheThird> Gamer4life_PT, with what?
#1132 [12:36] <Gamer4life_PT> CubeTheThird: SynChunk was helping me, but he logged out
#1133 [12:36] * thebrogamer [thebrogamer@notlogged] has joined #minecrafthelp
#1134 [12:36] <Gamer4life_PT> i told him that
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#1136 [12:37] <Gamer4life_PT> when i try to get in servers it appears a message saying Java.lang.NullPointerException: group
#1137 [12:37] <Gamer4life_PT> or
#1138 [12:37] <CubeTheThird> Gamer4life_PT, ok. Have you been asked to do malware scans?
#1139 [12:37] <Gamer4life_PT> yeah
#1140 [12:37] <Gamer4life_PT> i did them already
#1141 [12:37] <CubeTheThird> Gamer4life_PT, with ADWCleaner and/or Malwarebytes?
#1142 [12:37] <Gamer4life_PT> only malwarebytes
#1143 [12:38] <CubeTheThird> ??> Gamer4life_PT av/adwcleaner
#1144 [12:38] <VoxelHead> Gamer4life_PT: ADWCleaner is an utility to clean a PC which is infested with malware.
#1145 [12:38] <VoxelHead> Gamer4life_PT: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1146 [12:38] <mkman2008> cube the third
#1147 [12:38] <CubeTheThird> yes?
#1148 [12:38] <mkman2008> i already downloaded both of those i think, and neither of them work
#1149 [12:38] <CubeTheThird> mkman2008, what happens when you try installing it?
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#1151 [12:38] <mkman2008> it gives me an error, and says theya re not compatible with my drivers
#1152 [12:39] <CubeTheThird> ok one sec
#1153 [12:39] <ItsAGeekThing> Gamer4life_PT, Are you modded or is it vanilla?
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#1155 [12:39] <Gamer4life_PT> Vanilla
#1156 [12:39] <ItsAGeekThing> Hmm.
#1157 [12:39] <Guest56007> hi
#1158 [12:40] <ItsAGeekThing> Gamer4life_PT, So you only get this error when connecting to online servers?
#1159 [12:40] <CubeTheThird> mkman2008, umm try this one: http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=G5YWC
#1160 [12:40] <mkman2008> cube, it says it is not vaildated for my computer
#1161 [12:40] <Gamer4life_PT> Yeah, but when i try to play singleplayer, the game crashes
#1162 [12:40] <Gamer4life_PT> Yeah, but when i try to play singleplayer, the game crashs
#1163 [12:40] <mkman2008> ok im downloading that one now
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#1165 [12:40] <CubeTheThird> Gamer4life_PT, oh? Can you show me a paste of this crash report?
#1166 [12:41] <mkman2008> i think you helped me a while ago cube, lol i remember your name
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#1171 [12:41] <mkman2008> my screen flickers, it is so annoying
#1172 [12:41] * Smanly is now known as Smanly|Away
#1173 [12:42] <CubeTheThird> that's an issue with intel drivers released about 1 year ago
#1174 [12:42] <Gamer4life_PT> Can it be a ScreenShot?
#1175 [12:42] <CubeTheThird> Gamer4life_PT, just copy the whole report onto http://paste.ubuntu.com and give the URL here.
#1176 [12:42] <mkman2008> yeah and windows 8.1 but i havent been able to figure it out
#1177 [12:42] <CubeTheThird> mkman2008, use the driver from dell I gave you
#1178 [12:43] <mkman2008> im downloading it now
#1179 [12:43] <Gamer4life_PT> http://paste.ubuntu.com/11064635/
#1180 [12:43] <CubeTheThird> Gamer4life_PT, oh, what anti-virus and firewall software do you have?
#1181 [12:43] <Gamer4life_PT> Antivirus is Avast
#1182 [12:44] <Gamer4life_PT> and The firewall
#1183 [12:44] <CubeTheThird> Gamer4life_PT, avast free?
#1184 [12:44] <Gamer4life_PT> wait, let me chek
#1185 [12:44] <mkman2008> cube, just curious, do you get paid to do this?
#1186 [12:44] <CubeTheThird> nope
#1187 [12:44] <Gamer4life_PT> yeah CubeTheThird
#1188 [12:44] <CubeTheThird> this chatroom is run by volunteers
#1189 [12:44] <ItsAGeekThing> It's official, I suck at reading crash logs. :D
#1190 [12:44] <mkman2008> wow
#1191 [12:44] <mkman2008> thanks for your help then
#1192 [12:44] <CubeTheThird> Gamer4life_PT, uninstall avast and reboot your computer. If the issue no longer persists, you may reinstall it
#1193 [12:45] <CubeTheThird> no problem :3
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#1195 [12:45] <mkman2008> cube
#1196 [12:45] <CubeTheThird> hmm?
#1197 [12:46] <mkman2008> i clicked install to my computer, should i automatically run winsat
#1198 [12:46] <mkman2008> it gives me the option
#1199 [12:46] <CubeTheThird> yes
#1200 [12:46] <ItsAGeekThing> I'm connected to 10 different channels, all on different networks... The "beeping" is so annoying...
#1201 [12:46] <Gamer4life_PT> ok CubeTheThird
#1202 [12:46] <Gamer4life_PT> brb
#1203 [12:46] <mkman2008> ok cube i think its doing something
#1204 [12:46] <mkman2008> finally
#1205 [12:46] <CubeTheThird> beeping?
#1206 [12:47] <mkman2008> lol
#1207 [12:47] <mkman2008> wait, i read the instructions wrong and got my arm stuck in a blender
#1208 [12:47] <ItsAGeekThing> CubeTheThird, My client "beeps" every time there is a new message.
#1209 [12:47] <CubeTheThird> that sucks
#1210 [12:47] <ItsAGeekThing> .-.
#1211 [12:47] <CubeTheThird> ItsAGeekThing, you can turn that off...
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#1213 [12:47] * Gamer4life_PT [Gamer4life_PT@notlogged] has quit. (Quit: Web client closed)
#1214 [12:48] <ItsAGeekThing> Nah, I like being drived insane.
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#1218 [12:48] <Guest40676> got very frustrated today with minecraft pocket additions in Samsung galaxy notepad is system I'm using
#1219 [12:49] * mkman2008_ [mkman2008_@notlogged] has joined #minecrafthelp
#1220 [12:49] <mkman2008_> im back
#1221 [12:49] <mkman2008_> my computer screen went black
#1222 [12:49] <CubeTheThird> Guest40676, what's the problem?
#1223 [12:49] <CubeTheThird> mkman2008_, that's normal
#1224 [12:49] <mkman2008_> and now things are downloading
#1225 [12:49] <Julia> I just created my account. I'm under 13, so I got my dad's permission. My account looks OK on the web site, but when I log into minecraft it just keeps saying that I am the demo user - it won't even say that I'm logged into my account.
#1226 [12:49] <mkman2008_> i think it worked
#1227 [12:49] <mkman2008_> 2 downloading windows appeared and just finished. do you think i am done
#1228 [12:50] <mkman2008_> cube, should i run minecraft?
#1229 [12:50] <CubeTheThird> Julia, what is your minecraft username?
#1230 [12:50] <Julia> juliahfenner@icloud.com
#1231 [12:50] <CubeTheThird> mkman2008_, if it said it's finished, try it again
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#1233 [12:50] <CubeTheThird> Julia, game name, not email
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#1236 [12:51] <mkman2008_> cube
#1237 [12:51] <CubeTheThird> yes?
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#1240 [12:51] <mkman2008> cube you are a golden god
#1241 [12:51] <CubeTheThird> aww thank you
#1242 [12:51] <Julia> I don't have a game name. I haven't been able to get into it at all (and when I created the account it said my email was what I should sign in with.)
#1243 [12:51] <mkman2008> honestly, pat yourself on the back
#1244 [12:51] <mkman2008> you made my day :)
#1245 [12:52] <mkman2008> goodbye have a nice day
#1246 [12:52] <CubeTheThird> Julia, you registered and paid for the game?
#1247 [12:52] <CubeTheThird> mkman2008, you too!
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#1249 [12:52] <Julia> [[This is Julia's dad, actually.]] I wasn't there when she bought it, and she doesn't remember. Her mom helped her with that part.
#1250 [12:53] <Guest40676> block launcher pro.. would give a modes wouldn't delete due to it wouldn't work.. ..so mincraft glitch ing ..so just deleted app p 6.99 for to rego back into app store to redownload.. the computer should remember I purchased this.. it wants an other 6 9 to redownload a version that is not glitch ing out
#1251 [12:53] <Julia> I will check with mom.
#1252 [12:53] <CubeTheThird> Julia, ok. If you aren't sure what email was originally registered for it, you can test any known emails here: http://www.minecraft.net/retrievename
#1253 [12:54] <Guest40676> I now email it was registered for
#1254 [12:54] <CubeTheThird> Guest40676, umm... we don't support 3rd party apps or launchers
#1255 [12:54] <CubeTheThird> if that's what you're saying
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#1259 [12:57] <Guest40676> 3rd party.. I'm confused.. I bought it from app store.. minecraft pro for 6.99 ..is this not supported from minecraft
#1260 [12:57] <CubeTheThird> Guest40676, I thought you were talking about block launcher pro
#1261 [12:57] <Guest40676> got both of them.. screwed up minecraft
#1262 [12:58] <Guest40676> block launcher should never be used with mine craft??
#1263 [12:58] <CubeTheThird> I dono
#1264 [12:59] <Julia> ok, so we found that mom's account had the user associated with it. Thanks, CubeTheThird!
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#1266 [12:59] <CubeTheThird> Julia, ok glad you found it!
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#1268 [12:59] <Guest40676> my little guy is their Mods u can get for minecraft from supported mincraft
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#1271 [13:00] <CubeTheThird> Guest40676, I'm really confused with what you're asking. If that other app is causing issues, have you tried removing both and just installing minecraft?
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#1273 [13:01] <Guest40676> that is what I did but want another 6. 99 to reinstall..minecraft pro
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#1275 [13:01] <CubeTheThird> Guest40676, another? you shouldn't have to pay again..
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#1278 [13:02] <Guest40676> I have put in the email I register it to into that attachment u posted
#1279 [13:02] <CubeTheThird> I didn't post anything for you
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#1281 [13:02] <Gamer4life_PT> CubeTheThird:
#1282 [13:02] <Gamer4life_PT> i reeboted already
#1283 [13:02] <Gamer4life_PT> what do i do now?
#1284 [13:03] <Guest40676> above...minecraft.net/retrievename
#1285 [13:03] <CubeTheThird> Gamer4life_PT, try the game again
#1286 [13:03] <CubeTheThird> Guest40676, that wasn't for you
#1287 [13:05] <Gamer4life_PT> OMG
#1288 [13:05] <Gamer4life_PT> THANK YOU SO MUCH
#1289 [13:05] <Guest40676> these tablets are limited.. give me ideas.. have to get out of this and go do..won't let me work on more than one screen
#1290 [13:05] <Gamer4life_PT> IT WORKED
#1291 [13:05] <CubeTheThird> Guest40676, if you purchased the game through the google play store, it should still say (on your play account) that you've purchased it
#1292 [13:05] <CubeTheThird> Gamer4life_PT, glad it works!
#1293 [13:05] <Gamer4life_PT> THANK YOU SO MUCH CubeTheThird
#1294 [13:05] <Gamer4life_PT> Going to play now :D cya
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#1296 [13:06] <Guest40676> it was app store not Google play.. but will go back in and recheck
#1297 [13:07] <Guest40676> thanks cube.. should be there I agree, just wasn't when I went in to redownload
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#1301 [13:09] <deooxide> http://paste.ubuntu.com/11064947/
#1302 [13:09] <CubeTheThird> deooxide, one moment
#1303 [13:09] <deooxide> help
#1304 [13:09] <CubeTheThird> deooxide, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#1306 [13:10] <deooxide> thank you
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#1310 [13:13] <Guest7239> i got out of samsung galexy tablet and went to relook in app store.. it does say that it wants another 6.99.. i had told cube previous support that app glitching so just deleted to redownload.. it should be rememberingbprevious pi
#1311 [13:14] <CubeTheThird> Guest7239, what app storeÉ
#1312 [13:14] <CubeTheThird> ?
#1313 [13:14] <Guest7239> purchase like google play store but doesnt.. help with finding how to show this was purchased
#1314 [13:14] * minecraftmom [minecraftmom@notlogged] has joined #minecrafthelp
#1315 [13:14] <Guest7239> amazon app store
#1316 [13:15] <CubeTheThird> Guest7239, you may need to contact Amazon in that case, to show it was purchased
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#1318 [13:15] <minecraftmom> Hi I am wonder if anyone knows if you can download the furniture mod to Minecraft xbox 360?
#1319 [13:15] <Guest7239> hey cube.. is their a contact number
#1320 [13:15] <ItsAGeekThing> minecraftmom, You can't.
#1321 [13:15] <CubeTheThird> minecraftmom, there are no mods for the console editions
#1322 [13:16] <CubeTheThird> Guest7239, dono
#1323 [13:16] <minecraftmom> OK thanks. So you can only get the furniture mod for the PC edition? How about iPad? Thanks all!
#1324 [13:16] <ItsAGeekThing> minecraftmom, The furniture mod is for the PC version of Minecraft.
#1325 [13:17] <minecraftmom> Thanks very much.
#1326 [13:17] <ItsAGeekThing> minecraftmom, As far as I know, You can't mod the iOS version of Minecraft either.
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#1329 [13:17] <Undead> How do you recover a Minecraft Transaction ID?
#1330 [13:18] <CubeTheThird> Undead, what method of payment did you use?
#1331 [13:18] <Undead> I used paypal.
#1332 [13:18] <CubeTheThird> ??> Undead account/trans-id/paypal
#1333 [13:18] <VoxelHead> Undead: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#1334 [13:18] <VoxelHead> Undead: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
#1335 [13:18] <Guest7239> minecraft doesnt have a customer support number avail to anyone but references back to thi site
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#1337 [13:19] <CubeTheThird> they don't have a number
#1338 [13:19] <CubeTheThird> they have an email for account issues
#1339 [13:19] <Undead> Thank you, and is it the only method of recovering a stolen account when both the password and the email of the account has been changed?
#1340 [13:19] <CubeTheThird> Undead, it is
#1341 [13:19] <Undead> Alrighty, thanks
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#1343 [13:20] <ItsAGeekThing> I can only imagine what a Minecraft Support Call Center would look like... Hehehe.
#1344 [13:20] <CubeTheThird> no kidding
#1345 [13:21] <Guest7239> note according to yahoo search.. paid with online amazon gift card to avoid haking.. money still on account for future purchases.. im sure i have the previous receipt
#1346 [13:21] * Undead [Undead@notlogged] has joined #minecrafthelp
#1347 [13:21] <Undead> Another thing, how do you contact customer support to verify the transaction ID
#1348 [13:21] <CubeTheThird> ??> Undead account/send-email
#1349 [13:21] <VoxelHead> Undead: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1350 [13:22] <Undead> Alrighty, thanks
#1351 [13:22] <ItsAGeekThing> CubeTheThird, what does that bot not know? Wow.
#1352 [13:22] <Guest7239> sweet thanks
#1353 [13:22] <CubeTheThird> things we didn't program to do :Z
#1354 [13:22] <ItsAGeekThing> lel
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#1359 [13:30] <Undead> So I'm navigating through Paypal, is there any clear cut way to search for the Transaction ID
#1360 [13:30] * lonneke0509 [lonneke0509@notlogged] has joined #minecrafthelp
#1361 [13:30] <Undead> Any keywords?
#1362 [13:30] <lonneke0509> i have a problem
#1363 [13:30] <CubeTheThird> Undead, if you can search, use Mojang
#1364 [13:30] <CubeTheThird> lonneke0509, what would that be?
#1365 [13:30] <Undead> Searching us what, Profile ID?
#1366 [13:30] <Guest7239> cube.. here is one fore future for u.. went back into amazon store.. then it let me download it.. crazy
#1367 [13:30] <lonneke0509> minecraft gif every time a CRASH REPORT
#1368 [13:31] <CubeTheThird> Guest7239, huh.. odd
#1369 [13:31] <GreyVulpine> lonneke0509 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1370 [13:31] <Guest7239> are their any recommended mods for minecraft
#1371 [13:31] <Undead> Mojang shows nothing.
#1372 [13:31] <Guest7239> little guy is asking
#1373 [13:31] * orthoplex64 [orthoplex64@notlogged] has joined #minecrafthelp
#1374 [13:32] <Guest7239> thanks..im sure they will come out with it in future..hanks
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#1377 [13:32] <Undead> Cube, there are no results when I search mojang in the top-right search bar on mojang
#1378 [13:33] <GreyVulpine> Undead - Are you logged into your paypal account?
#1379 [13:33] * ixKillerx [ixKillerx@notlogged] has joined #minecrafthelp
#1380 [13:33] <Undead> Yes, on another computer though'
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#1383 [13:34] <GreyVulpine> Undead - How about on the computer you're using right now to search?
#1384 [13:34] <Undead> No
#1385 [13:34] <Undead> Do you need a screenshot?
#1386 [13:34] <GreyVulpine> Undead - It would probably be better if you do log into your Paypal account, that way, you can search your transaction history to look up the purchase you did for Minecraft.
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#1388 [13:35] <Undead> I'm using the other computer that it is logged on at the moment. And I've been searching through my transaction historying through keywords, given the purchase was around 2 years ago. . .
#1389 [13:35] <Undead> And I cannot remember the specific date of purchase
#1390 [13:36] <CubeTheThird> Undead, you should increase the times searched
#1391 [13:36] <Undead> At the moment, I have it from April 2012 and Now
#1392 [13:36] <Undead> And the account was purchased in 2013
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#1394 [13:36] <Undead> I'll set it to the date I registered with paypal
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#1399 [13:38] <Undead> I'll try using payments sent
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#1404 [13:40] <matt__> Trying to purchse minecraft for PC through website. Site continues to send me back to login screen.
#1405 [13:40] <CubeTheThird> matt__, try using a different web browser
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#1408 [13:41] <rich_> my friends keep getting kicked off of my worl it say switching to off line game and its not my internet it been doing it for months and im feed up with it
#1409 [13:42] <CubeTheThird> rich_, on what platform?
#1410 [13:42] <rich_> ps3
#1411 [13:42] <CubeTheThird> rich_, ah. You might want to contact sony support about that
#1412 [13:42] <rich_> okay i will thanks
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#1419 [13:47] <EmilyIvan> received "Unable to update the Minecraft Game Launcher", what do I need to do?
#1420 [13:47] <CubeTheThird> EmilyIvan, what anti-virus and firewall software do you have?
#1421 [13:48] <EmilyIvan> Kaspersky anti-virus
#1422 [13:48] <CubeTheThird> ??> EmilyIvan av/kaspersky
#1423 [13:48] <VoxelHead> EmilyIvan: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
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#1426 [13:50] <Matthew_> hey i need help with my account
#1427 [13:51] <Matthew_> well
#1428 [13:51] <CubeTheThird> Matthew_, what's the problem?
#1429 [13:51] <Matthew_> idk what happened but
#1430 [13:51] <Matthew_> my account was migrated and the password was changed without my knowledge
#1431 [13:51] * Tr1GenderPyroFox [Tr1GenderPyroFox@notlogged] has joined #minecrafthelp
#1432 [13:51] <Tr1GenderPyroFox> Hello?
#1433 [13:51] <CubeTheThird> Matthew_, you'll have to contact Mojang about this
#1434 [13:51] <CubeTheThird> ??> Tr1GenderPyroFox mojang/email
#1435 [13:51] <VoxelHead> Tr1GenderPyroFox: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1436 [13:51] <Matthew_> and i dont have my transaction id to get it fixed
#1437 [13:51] <CubeTheThird> oops
#1438 [13:51] <VoxelHead> Tr1GenderPyroFox: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1439 [13:51] <CubeTheThird> ??> Matthew_ mojang/email
#1440 [13:51] <CubeTheThird> Tr1GenderPyroFox, hello
#1441 [13:52] <CubeTheThird> ??> Matthew_ mojang/email
#1442 [13:52] <VoxelHead> Matthew_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1443 [13:52] <VoxelHead> Matthew_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1444 [13:52] <CubeTheThird> Matthew_, what method of payment did you use?
#1445 [13:52] <Matthew_> paypal
#1446 [13:52] <Tr1GenderPyroFox> I need help, I can't claim my server on MinecraftForum
#1447 [13:52] * lucaskotttt [lucaskotttt@notlogged] has joined #minecrafthelp
#1448 [13:52] <CubeTheThird> ??> Matthew_ account/trans-id/paypal
#1449 [13:52] <VoxelHead> Matthew_: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#1450 [13:52] <VoxelHead> Matthew_: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
#1451 [13:52] <CubeTheThird> Tr1GenderPyroFox, ask in #minecraftforums
#1452 [13:52] <iHateEveryone> Hey I can't run Minecraft on my laptop, it's a Windows 8.
#1453 [13:52] <Matthew_> ok thanks i will come back if i need help
#1454 [13:52] <CubeTheThird> iHateEveryone, what happens when you try?
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#1458 [13:53] <lucaskotttt> how do you really join a xbox 360 server
#1459 [13:53] <CubeTheThird> lucaskotttt, there aren't servers for the console edition. Multiplayer is either via splitscreen, or inviting people to join your world
#1460 [13:54] <lucaskotttt> so i can go add people and play with them on your site
#1461 [13:54] <CubeTheThird> on.. what site?
#1462 [13:54] <iHateEveryone> CubeTheThird it crashes and says "We're sorry, but it seems there was an error while trying to render aspects of the game."
#1463 [13:54] <CubeTheThird> iHateEveryone, do you have a dxdiag report?
#1464 [13:54] * VoxelHead kicked iHateEveryone from #minecrafthelp (Reason: HateEveryone :[Synchunk]: iHateEveryone, you can rejoin as often as you want  the answer stays the same.)
#1465 [13:54] <lucaskotttt> no
#1466 [13:54] <CubeTheThird> ?
#1467 [13:54] <Synchunk> was here earlier, ig4 on W 8.1
#1468 [13:55] * iHateEveryone [iHateEveryone@notlogged] has joined #minecrafthelp
#1469 [13:55] <iHateEveryone> CubeTheThird what did you say the solution was?
#1470 [13:55] <Synchunk> iHateEveryone, please try not to waste our time more than necessary.
#1471 [13:55] <CubeTheThird> iHateEveryone, either downgrade to windows 7, or use a different computer
#1472 [13:56] <lucaskotttt> and also i dowloaded minecraft on the computer ond it did not downlaod
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#1475 [13:56] <CubeTheThird> lucaskotttt, did you purchase a minecraft PC edition account?
#1476 [13:56] <lucaskotttt> yes
#1477 [13:56] <CubeTheThird> lucaskotttt, what happens when you try playing it on PC?
#1478 [13:57] <EmilyIvan> Still having problem launching the Minecraft PC game after following this guide: http://support.kaspersky.com/9927#block1
#1479 [13:57] <lucaskotttt> it did not download !!!
#1480 [13:58] <CubeTheThird> lucaskotttt, what do you mean? YOu downloaded it and it didn't download?
#1481 [13:58] <lucaskotttt> yes
#1482 [13:58] <CubeTheThird> EmilyIvan, you were able to disable the encrypted connection scan setting?
#1483 [13:58] <CubeTheThird> lucaskotttt, so try downloading it again?
#1484 [13:58] <EmilyIvan> yes
#1485 [13:58] <lucaskotttt> yes
#1486 [13:58] <lucaskotttt> yes like 300 times
#1487 [13:59] <CubeTheThird> lucaskotttt, so what happens then?
#1488 [14:00] <lucaskotttt> it just says cant download and $27 dollers down the drain
#1489 [14:00] <CubeTheThird> lucaskotttt, where does it say this? what is the exact error message you get?
#1490 [14:01] <EmilyIvan> It still won't launch
#1491 [14:01] <CubeTheThird> EmilyIvan, try uninstalling and reinstalling it
#1492 [14:01] <EmilyIvan> ok, will try that
#1493 [14:01] <lucaskotttt> ''sorry unable to download minecraft pe addition please got to www.minecraftforum.net for help''
#1494 [14:02] <lucaskotttt> and yes
#1495 [14:02] <CubeTheThird> lucaskotttt, PE ? do you mean PC?
#1496 [14:02] <lucaskotttt> yes sorry
#1497 [14:03] <CubeTheThird> lucaskotttt, where are you downloading it from? I've never seen that message before
#1498 [14:03] <lucaskotttt> minecraft.net
#1499 [14:03] <CubeTheThird> lucaskotttt, so you go to minecraft.net/download, click the download button, and it tells you that?
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#1501 [14:04] <lucaskotttt> yes
#1502 [14:04] <CubeTheThird> lucaskotttt, .. umm. ok. Can you try downloading it with a different browser?"
#1503 [14:04] <lucaskotttt> i tryed all
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#1505 [14:04] <CubeTheThird> .mcstatus
#1506 [14:04] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1507 [14:05] <CubeTheThird> ?? dl/client/win
#1508 [14:05] <VoxelHead> dl/client/win: Installer: https://launcher.mojang.com/download/MinecraftInstaller.msi
#1509 [14:05] <VoxelHead> dl/client/win: Standalone: https://launcher.mojang.com/download/Minecraft.exe
#1510 [14:05] <CubeTheThird> lucaskotttt, what happens when you click this link: https://launcher.mojang.com/download/MinecraftInstaller.msi
#1511 [14:06] <lucaskotttt> its downloading something
#1512 [14:06] <lucaskotttt> ok, i clicked run
#1513 [14:07] <EmilyIvan> after uninstall and reinstall, it still doing the same thing "unable to update the Minecraft Game Launcher". ????
#1514 [14:07] <lucaskotttt> ok its done now what do i do
#1515 [14:07] <lucaskotttt> no
#1516 [14:07] <CubeTheThird> ??> EmilyIvan dl/win/alternate
#1517 [14:07] <VoxelHead> EmilyIvan: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1518 [14:08] <CubeTheThird> lucaskotttt, you ran the installer?
#1519 [14:08] <lucaskotttt> yes
#1520 [14:08] <CubeTheThird> lucaskotttt, ok, so try launching the game now
#1521 [14:08] <EmilyIvan> what do you mean dl/win/alternate?
#1522 [14:08] <lucaskotttt> no ill do it right now
#1523 [14:08] <CubeTheThird> EmilyIvan, do what VoxelHead said
#1524 [14:09] <lucaskotttt> YAY THANKS SO MUCH
#1525 [14:09] <lucaskotttt> it woeks
#1526 [14:09] <CubeTheThird> oh good!
#1527 [14:09] <lucaskotttt> works
#1528 [14:09] <EmilyIvan> what VoxelHead?
#1529 [14:10] <CubeTheThird> ??> EmilyIvan dl/win/alternate
#1530 [14:10] <VoxelHead> EmilyIvan: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1531 [14:10] * lucaskotttt [lucaskotttt@notlogged] has quit. (Quit: Web client closed)
#1532 [14:10] <CubeTheThird> EmilyIvan, ^^^^
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#1542 [14:19] <Random_> having problems with the ps3 version, I don't understand how to play online via a server.
#1543 [14:19] <CubeTheThird> Random_, there aren't servers for the console editions
#1544 [14:20] * jaiane [jaiane@notlogged] has joined #minecrafthelp
#1545 [14:20] <jaiane> nshs
#1546 [14:20] <jaiane> h c
#1547 [14:20] <jaiane> yrth
#1548 [14:20] <jaiane> fc
#1549 [14:20] <CubeTheThird> jaiane, do you need something?
#1550 [14:20] <jaiane> preciso de ajuda
#1551 [14:20] <CubeTheThird> jaiane, we only speak English here
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#1557 [14:23] <Random_> no online play, great....
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#1559 [14:23] <CubeTheThird> Random_, you can join other people's worlds, or invite people to yours
#1560 [14:23] <ENDOSKELETON13> I can't run minecraft on my system Windows 8. Always when I press play it loads and then a crash report pops up. Attatched is a URL address of my system specifics from Ubuntu pastebin. http://paste.ubuntu.com/11065911/
#1561 [14:23] <CubeTheThird> ENDOSKELETON13, sorry but unfortunately your graphics card is not supported on windows 8.1. You will either need to downgrade to windows 8 (or lower) or use a different computer.
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#1563 [14:24] <Random_> super weak
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#1576 [14:33] <yr> yr
#1577 [14:33] <yr> hjvjnkgjgvgjgjhl
#1578 [14:33] <Synchunk> Hello.
#1579 [14:33] <CubeTheThird> yr, do you need something?
#1580 [14:33] <yr> wat
#1581 [14:34] <Progeekzy> Welcome to #minecrafthelp yr If you need help with something please feel free to ask and someone should be with your shortly.
#1582 [14:39] <yr> cfukydklfjlfl
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#1584 [14:39] <yr> b
#1585 [14:39] * hetalia_russia [hetalia_russia@notlogged] has joined #minecrafthelp
#1586 [14:39] * CubeTheThird kicked yr from #minecrafthelp (Reason: r :come back if you actually need help with something)
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#1590 [14:47] <Dino_> hey
#1591 [14:48] * chris_ [chris_@notlogged] has joined #minecrafthelp
#1592 [14:48] <Dino_> i deleted my twitch account that was linked to my mojang account and now i cant unbind them to put my new one on there
#1593 [14:49] <CubeTheThird> Dino_, you'll have to contact twitch to unbind
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#1595 [14:49] <Dino_> would i just send them a ticket to unbind it
#1596 [14:49] <Dino_> the account is deleted
#1597 [14:49] <CubeTheThird> I would imagine so
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#1600 [14:50] <ItsAGeekThing> CubeTheThird, I had this problem awhile ago.
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#1603 [14:50] <ItsAGeekThing> CubeTheThird, I had to contact Mojang and they fixed it on their end.
#1604 [14:51] <Dino_> thanks
#1605 [14:51] <mattym> Dino_, As far as ive sceen the page where you bind they accounts uses your cookies to pull the twitch info, you may want to try clearing your cookies before submitting a help ticket
#1606 [14:51] <ItsAGeekThing> Dino_, I had this problem awhile ago. I contacted Mojang and they removed the binding from their end.
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#1610 [14:52] <Dino_> where do i contact them
#1611 [14:52] <chris_> Hi, I'm trying to download the minecraft on PC, and it is telling me that it can't run the run environment and that it is probably corrupted. Itried repairing it, and removing it and reinstalling...any advice?
#1612 [14:53] <CubeTheThird> ??> Dino_ mojang/email
#1613 [14:53] <VoxelHead> Dino_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1614 [14:53] <VoxelHead> Dino_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1615 [14:53] <Dino_> tty
#1616 [14:53] <CubeTheThird> chris_, can you open the minecraft installation folder?
#1617 [14:53] <suo> I purchased Minecraft a few years ago but have upgraded my PC several times since then and no longer have the digital copy. I don't remember my username or my e-mail address. Is there any possible way to get my copy back?
#1618 [14:54] <CubeTheThird> suo, not sure what you mean by 'your copy' , but I recommend you test your emails here: http://www.minecraft.net/retrievename
#1619 [14:54] <chris_> Um....i can open the file of minecraft, but I'm not seeing one specifically for installation
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#1621 [14:55] <CubeTheThird> chris_, C:\Program Files (x86)\Minecraft
#1622 [14:55] <Gold> My account was hacked and i have a realm that i want to cancel before its too late
#1623 [14:55] <CubeTheThird> Gold, email Mojang about it
#1624 [14:56] <CubeTheThird> ??> Gold mojang/email
#1625 [14:56] <VoxelHead> Gold: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1626 [14:56] <VoxelHead> Gold: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1627 [14:56] <suo> Well, I payed for the game and received a digital download. I no longer have the .exe file. I never owned a physical copy of the game, just a download .exe file. Also, I've tried my current e-mail and I'm not receiving any correspondence so I'm assuming I registered with a different one.
#1628 [14:56] <chris_> Got all that Cube, see game, runtime, and tools folder, and launcher and native log files
#1629 [14:56] <CubeTheThird> suo, the download is free. It's the account that you pay for
#1630 [14:56] <CubeTheThird> chris_, delete all that stuff and try installing again
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#1632 [14:57] <suo> Yeah, so I've basically lost my account. My username is probably suo or suortin but I can't log in.
#1633 [14:57] <suo> No idea what E-mail I used :(
#1634 [14:57] <CubeTheThird> suo, well the name Suo is registered...
#1635 [14:58] <CubeTheThird> suo, do you have the transaction-ID from the purchase?
#1636 [14:58] <suo> Where would I find that?
#1637 [14:58] <suo> Bank statement?
#1638 [14:58] <CubeTheThird> suo, one place would be the email confirming the purchase
#1639 [14:58] <CubeTheThird> bank statement might have it
#1640 [14:58] <CubeTheThird> suo, do you know what method of payment you used?
#1641 [14:59] <suo> Visa Debit
#1642 [14:59] <mattym> ??> suo account/transaction-id
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#1645 [14:59] <suo> Don't have access to the e-mail.
#1646 [14:59] <Gold> Is there a phone number that i can call them at?
#1647 [15:00] <CubeTheThird> suo, around when did you buy it?
#1648 [15:00] <GreyVulpine> Gold - There is not.
#1649 [15:00] <suo> I'll check my bank but Ill have to sift through tonnes of transactions
#1650 [15:00] <Gold> :(
#1651 [15:00] <Gold> ok
#1652 [15:00] <suo> God, not sure, 2012 maybe? No idea what time of year.
#1653 [15:00] <chris_> Thanks,Cube...look like that might have worked
#1654 [15:01] <CubeTheThird> ??> suo account/trans-id/skrill
#1655 [15:01] <VoxelHead> suo: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#1656 [15:01] <VoxelHead> suo: If you need to recover your transaction ID from this service, you will need to contact Skrill: https://help.skrill.com/en/SpeakToSkrill
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#1661 [15:03] <suo> OK, what company would show up on my Bank statement?
#1662 [15:03] <suo> Wen I made the transaction?
#1663 [15:03] <CubeTheThird> suo, Mojang AB
#1664 [15:03] <suo> OK
#1665 [15:03] <suo> Ill have a look now
#1666 [15:05] <suo> Do you have a registration date for when the suo account signed up? Maybe I'd be easily to pinpoint the Mojang transaction on my bank statement if I knew the time period I registered.
#1667 [15:05] <CubeTheThird> we don't have access to any of that info
#1668 [15:05] <suo> it would*
#1669 [15:05] <suo> Alright I'll just sift through it then
#1670 [15:06] * ItsAGeekThing gives suo a shovel.
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#1680 [15:15] <jeddswish> .
#1681 [15:15] <jeddswish> help me
#1682 [15:15] <GreyVulpine> jeddswish - With?
#1683 [15:15] <jeddswish> my vidoo card
#1684 [15:16] <GreyVulpine> jeddswish - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1694 [15:23] <lucas_gamer> I can not install minecraft because foolishly updating that not discover what
#1695 [15:24] * bartek2004PL [bartek2004PL@notlogged] has joined #minecrafthelp
#1696 [15:24] <Afootpluto> ??> lucas_gamer ask/wtf
#1697 [15:24] <VoxelHead> lucas_gamer: Please form your question in the form of a question. Whatever you just said was unclear.
#1698 [15:25] <bartek2004PL> Hi.I have been having problems with Minecraft.Whenever I try to join a server I get an error saying: java.lang.nullPointerException: group, how can I fix this?
#1699 [15:26] * STOFFER222 [STOFFER222@notlogged] has joined #minecrafthelp
#1700 [15:26] <lucas_gamer> i'm sorry
#1701 [15:26] <lucas_gamer> i'm from Brazil
#1702 [15:26] <bartek2004PL> Dude help
#1703 [15:26] * jeddswish [jeddswish@notlogged] has quit. (Quit: Web client closed)
#1704 [15:26] <Afootpluto> bartek2004PL, paste the whole error to paste.ubuntu.com
#1705 [15:26] <lucas_gamer> I can not access the game
#1706 [15:27] <bartek2004PL> What do you mean? All I get is the java.lang.nullPointerException I do not get a crash.
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#1708 [15:27] <GreyVulpine> bartek2004PL - Do you get this with all servers, or just that one?
#1709 [15:27] <bartek2004PL> All
#1710 [15:28] <Afootpluto> lucas_gamer, what error do you get when you try to launch the game?
#1711 [15:28] <Afootpluto> ??> bartek2004PL tools/hjt
#1712 [15:28] <VoxelHead> bartek2004PL: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1713 [15:28] <GreyVulpine> bartek2004PL - More often than not, that error's associated with something broken on the server's end. Let's try this: do a direct connect via minecraft's multiplayer to mctest.ae97.net
#1714 [15:28] <VoxelHead> bartek2004PL: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1715 [15:31] <STOFFER222> I play on ps4 and my leader board will not up date I have try ed deleting game file and reinstalled tried playing in other people's world's this has been going on for over a week went
#1716 [15:31] <bartek2004PL> http://paste.ubuntu.com/11066971/
#1717 [15:31] <bartek2004PL> there is my log
#1718 [15:32] <Afootpluto> ??> bartek2004PL av/mcafee/uninstall
#1719 [15:32] <VoxelHead> bartek2004PL: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1720 [15:32] <mattym> STOFFER222, What do you mean its not updating?
#1721 [15:32] <STOFFER222> I play on ps4 and my leader board will not update
#1722 [15:32] <Afootpluto> ??> bartek2004PL av/adwcleaner
#1723 [15:32] <VoxelHead> bartek2004PL: ADWCleaner is an utility to clean a PC which is infested with malware.
#1724 [15:32] <VoxelHead> bartek2004PL: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1725 [15:33] <bartek2004PL> Stop bombarding me with programs,I need a way to fix the error not to make my PC a trash can
#1726 [15:33] <Afootpluto> ??> bartek2004PL av/mcafee/uninstall
#1727 [15:33] * Navarro313 [Navarro313@notlogged] has joined #minecrafthelp
#1728 [15:33] <VoxelHead> bartek2004PL: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1729 [15:34] <STOFFER222> when I do anything it don't count it on leader board like walking boating and mining
#1730 [15:34] <Navarro313> Hello? Internet?
#1731 [15:34] <bartek2004PL> I know im uninstalling it already!
#1732 [15:34] <GreyVulpine> bartek2004PL - HijackThis was a program to list the running processes on your computer. We used that to determine that several unwanted programs are installed on your computer.
#1733 [15:34] <GreyVulpine> Navarro313 - Hello.
#1734 [15:34] <Navarro313> Hello.
#1735 [15:34] <Navarro313> You help with problem?
#1736 [15:34] <GreyVulpine> Navarro313 - We help with minecraft issues, yes.
#1737 [15:34] <mattym> STOFFER222, Sometimes that stuff takes time to update.
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#1739 [15:35] <STOFFER222> been over a week now
#1740 [15:35] <mattym> STOFFER222, Its something you just have to wait and let happen. There isnt anything you or we can do to force it to update
#1741 [15:35] <Navarro313> Please help. I wish to construct a shelter and not starve.
#1742 [15:36] <Navarro313> I live in an area with lots of grass and animals.
#1743 [15:36] <GreyVulpine> Navarro313 - There are many tutorials on the internet on how to survive your first night in Minecraft.
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#1746 [15:37] <STOFFER222> dam and I was on my way to be number one on hard mining
#1747 [15:37] <Progeekzy> Navarro313 https://www.youtube.com/watch?v=B36Ehzf2cxE&feature=iv&src_vid=0VWnQHS-ffs&annotation_id=annotation_959953
#1748 [15:37] <VoxelHead> 01,00You00,04Tube: Progeekzy mentioned "Minecraft Tutorials - E01 How to Survive your First Night (UP"..."" (15m 15s) uploaded by "paulsoaresjr" on 2011-12-01 20:41 UTC.
#1749 [15:37] <Navarro313> Right right, but how do I make the shelter nice?
#1750 [15:38] <Navarro313> I have a shelter, but it looks like a dump.
#1751 [15:38] <mattym> Well thats up to you
#1752 [15:38] <Afootpluto> Navarro313, look it up
#1753 [15:38] <Navarro313> On the internet?
#1754 [15:38] <Afootpluto> Navarro313, yes
#1755 [15:38] <bartek2004PL> Guys I tried to join mctest.ae97.net java.lang.IllegalStateException: failed to create a child event loop , WHAT SHOULD I DO TO FIX IT?
#1756 [15:38] <Navarro313> I'm new to internet, I got it last month.
#1757 [15:39] <Navarro313> How do I find this information?
#1758 [15:39] <Afootpluto> ??> bartek2004PL tools/hjt
#1759 [15:39] <bartek2004PL> help
#1760 [15:39] <VoxelHead> bartek2004PL: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1761 [15:39] <VoxelHead> bartek2004PL: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1762 [15:39] <Progeekzy> google.com
#1763 [15:39] <bartek2004PL> What is tools/hjt?
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#1765 [15:39] <Afootpluto> bartek2004PL, it is a command
#1766 [15:39] <bartek2004PL> ok
#1767 [15:39] <Navarro313> Lots of text...
#1768 [15:39] <Afootpluto> bartek2004PL, do what VoxelHead said
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#1770 [15:39] <STOFFER222> but thank you for the help and hope it fixes it self soon no point to play survival if it don't count
#1771 [15:39] <MageProtocol> Is there anybody here who is in charge of account management?
#1772 [15:40] <bartek2004PL> Where should i put the command??
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#1774 [15:40] <Afootpluto> bartek2004PL, dont do anything with that command. Just do what VoxelHead said
#1775 [15:40] <bartek2004PL> I already did that VoxelHead!
#1776 [15:41] <bartek2004PL> And I sent you the results
#1777 [15:41] <Afootpluto> bartek2004PL, do it again
#1778 [15:41] <bartek2004PL> Okay
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#1781 [15:43] <Undead> Can you change your username RIGHT after you create a minecraft account?
#1782 [15:43] <GreyVulpine> As far as I'm aware, no.
#1783 [15:43] <Undead> So you have to wait a month
#1784 [15:44] <bartek2004PL> Here you go again! http://paste.ubuntu.com/11067145/
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#1786 [15:44] <bartek2004PL> And this time provide me with real help...
#1787 [15:45] <Afootpluto> ??> bartek2004PL av/adwcleaner
#1788 [15:45] <VoxelHead> bartek2004PL: ADWCleaner is an utility to clean a PC which is infested with malware.
#1789 [15:45] <VoxelHead> bartek2004PL: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1790 [15:45] <Afootpluto> bartek2004PL, you did not uninstall mcafee
#1791 [15:45] <mattym> He should also uninstall Hamachi
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#1793 [15:45] <Afootpluto> bartek2004PL, uninstall mcafee and hamachi
#1794 [15:46] <bartek2004PL> I didnt because it says incomplete when i try to uninstall mcafee ...!!!!
#1795 [15:46] <CubeTheThird> ?? av/mcafee/uninstall
#1796 [15:46] <VoxelHead> av/mcafee/uninstall: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1797 [15:47] <bartek2004PL> brb
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#1803 [15:53] <Karrade> hello i need some help with claiming my server i put the token in the motd like normal but its not working for this site
#1804 [15:54] <CubeTheThird> Karrade, ask in #minecraftforums
#1805 [15:54] <Karrade> ok thank you
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#1810 [16:01] <bartek2004PL> ye i uninstalled mc afee and hamachi what next
#1811 [16:01] <Afootpluto> ??> bartek2004PL av/adwcleaner
#1812 [16:01] <VoxelHead> bartek2004PL: ADWCleaner is an utility to clean a PC which is infested with malware.
#1813 [16:01] <VoxelHead> bartek2004PL: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1814 [16:01] <bartek2004PL> ok
#1815 [16:03] <bartek2004PL> what should i do in adwcleaner?
#1816 [16:03] <Afootpluto> click scan
#1817 [16:03] <bartek2004PL> yep
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#1819 [16:03] <Afootpluto> then after that is done click clean
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#1822 [16:06] <bartek2004PL> it takes ages for the adwcleaner to scan
#1823 [16:07] <mattym> Thats normal
#1824 [16:07] <bartek2004PL> I think so.
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#1829 [16:10] <Diamondwik> Can anybody help. I have purchased minecraft for out Mac computer for my 9 yr old daughters. She cannot figure out how to 'place blocks' The right click on the mouse does not do it. Both right and left click remove blocks ????
#1830 [16:10] * Vahzah [Vahzah@notlogged] has joined #minecrafthelp
#1831 [16:11] <CubeTheThird> Diamondwik, is she using a trackpad or an actual mouse?
#1832 [16:11] * Vahzah [Vahzah@notlogged] has quit. (Client Quit)
#1833 [16:11] <Diamondwik> Mouse, Apple mouse
#1834 [16:11] <NightWing> I downloaded minecraft for my son and it told me that there was an error while trying to render some aspects of the game. And that I should update the graphics drivers. please help
#1835 [16:12] <mattym> ?? NightWing win/dxdiag
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#1837 [16:12] <PorkMeat> Can someone do something for me
#1838 [16:12] <CubeTheThird> Diamondwik, ah.. it might work slightly differently. She may have to hold ... I believe Option + click
#1839 [16:12] <GreyVulpine> PorkMeat - How can we help you?
#1840 [16:12] <CubeTheThird> NightWing, do you have a dxdiag report?
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#1844 [16:13] <NightWing> CubeTheThird, yes I do
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#1846 [16:13] <CubeTheThird> NightWing, give a link to it here
#1847 [16:13] <Vahzah> How to unbind twich
#1848 [16:13] <Vahzah> How to unbind twich
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#1850 [16:14] <mattym> Diamondwik, There may also be a setting in you mac's preferences to enable the normal right click for the mouse
#1851 [16:14] * padgettmajick [padgettmajick@notlogged] has joined #minecrafthelp
#1852 [16:14] <NightWing> CubeTheThird, is this it? http://paste.ubuntu.com/11067358/
#1853 [16:14] <Vahzah> I revoked access but it will not unbind on mojang site
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#1857 [16:15] <GreyVulpine> Vahzah - Then you'll need to email Mojang Support at: https://help.mojang.com/customer/portal/emails/new
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#1860 [16:16] <fiatcelebrity> Hi, I tried to reset my password to log in to minecraft, but I never received an email from support for the reset link. thumperthumb@gmail.com
#1861 [16:16] <CubeTheThird> NightWing, one moment
#1862 [16:17] <mattym> NightWing, Try downloading and installing these drivers https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1863 [16:17] <NightWing> CubeTheThird, thank you
#1864 [16:17] <CubeTheThird> fiatcelebrity, you will have to email Mojang for that
#1865 [16:17] <CubeTheThird> ??> fiatcelebrity mojang/email
#1866 [16:17] <VoxelHead> fiatcelebrity: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
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#1868 [16:17] <VoxelHead> fiatcelebrity: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1869 [16:18] <fiatcelebrity> ummmmm. oops
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#1875 [16:30] <Kalleigh6694_> I have a tekkit server with towny plugin ... I want it such a way that the lowest ranks cannot create towns but higher ranks can ... it was working at one point ... the rest of the plugin perms are working great
#1876 [16:31] <CubeTheThird> ??> Kalleigh6694_ mods
#1877 [16:31] <VoxelHead> Kalleigh6694_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1878 [16:31] <VoxelHead> Kalleigh6694_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1879 [16:31] <Kalleigh6694_> thank you voxel, I apologize for posting in the wrong place ....
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#1883 [16:33] <Camwm26> How does this chat thing work?
#1884 [16:33] <CubeTheThird> Camwm26, you ask a question, and we answer
#1885 [16:33] <CubeTheThird> that simple
#1886 [16:33] <Camwm26> cool
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#1888 [16:34] <Camwm26> Can this be used to see a server chat without being on the server?
#1889 [16:35] <CubeTheThird> there probably exists a server plugin to see server chat via IRC
#1890 [16:35] <CubeTheThird> but that's not what this is
#1891 [16:36] <Camwm26> So this is only for asking questions about any topics?
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#1893 [16:36] <CubeTheThird> this chatroom is for vanilla minecraft tech support
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#1904 [17:01] <Stlomel> I have a problem with the launcher. That said to me this : unable to start minecraft runtime environment. it said to try to reinstal minecraft but I did and this not solve the problem.. I did it a lot of times
#1905 [17:02] <CubeTheThird> Stlomel, can you open the installation folder?
#1906 [17:02] <Stlomel> yes
#1907 [17:02] <CubeTheThird> Stlomel, delete everything in there, and reinstall again
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#1909 [17:03] <Stlomel> ok. I'll try
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#1916 [17:20] <Stlomel> not work.... that said that at the unpacking launcher
#1917 [17:20] <CubeTheThird> ok
#1918 [17:20] <CubeTheThird> ??> Stlomel dl/win/alternate
#1919 [17:21] <VoxelHead> Stlomel: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1920 [17:22] * ZombieAce [ZombieAce@notlogged] has joined #minecrafthelp
#1921 [17:22] <ZombieAce> some one here?
#1922 [17:22] <CubeTheThird> ZombieAce, about 200 people
#1923 [17:22] <ZombieAce> man
#1924 [17:22] <ZombieAce> i need help because my account is't working
#1925 [17:22] <Stlomel> ok i'll try to uninstal my java. I have some trouble with. and after I try this option
#1926 [17:23] <CubeTheThird> ZombieAce, what's the problem exactly?
#1927 [17:23] <ZombieAce> i put my e-mail and my password and it doesn't work
#1928 [17:23] <CubeTheThird> ZombieAce, what does it tell you?
#1929 [17:24] <ZombieAce> that the account doesn't exist
#1930 [17:24] <urielsalis> ZombieAce, are you using your email or username?
#1931 [17:24] <ZombieAce> e-mail because if i put the username it doesn't work
#1932 [17:24] <urielsalis> ZombieAce, what is your minecraft username?
#1933 [17:24] <ZombieAce> ZombieAce
#1934 [17:25] <urielsalis> ZombieAce, are you sure is the correct email? go to minecraft.net/retrievename and try it
#1935 [17:25] <ZombieAce> ok i will stay here but i will go
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#1937 [17:26] <ZombieAce> ah and one thing to
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#1939 [17:26] <ZombieAce> i can't change my skin
#1940 [17:26] <urielsalis> ZombieAce, if you cant access your account, you cant change your skin
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#1942 [17:28] <ZombieAce> no I'm saying that wen i was playing mine craft and i close it i go to the site where i chose the skin and it doesn't work
#1943 [17:28] <urielsalis> ZombieAce, how long you waited? what minecraft version?
#1944 [17:29] <urielsalis> have you relogged of the launcher?
#1945 [17:29] <ZombieAce> 1.8
#1946 [17:30] <ZombieAce> yes
#1947 [17:32] <ZombieAce> can i send the e-mail of the account here?
#1948 [17:32] <CubeTheThird> ZombieAce, so is it in the game, or the website where you can't login?
#1949 [17:32] <ZombieAce> twice
#1950 [17:33] <judge_> i need help to get into the minecraft game
#1951 [17:33] <CubeTheThird> judge_, what's the problem?
#1952 [17:33] <ZombieAce> Cube can i send you the e-mail of the account by some were?
#1953 [17:33] <judge_> it wont allow me to play the demo versiom
#1954 [17:33] <CubeTheThird> ZombieAce, why?
#1955 [17:33] <CubeTheThird> judge_, what happens when you try?
#1956 [17:34] <ZombieAce> to you see
#1957 [17:34] <judge_> idk i download it but it wont work
#1958 [17:34] <CubeTheThird> ZombieAce, but please answer my question. Is it the game, or the website where you can't login?
#1959 [17:34] <CubeTheThird> judge_, how do you know it's not working?
#1960 [17:34] <judge_> both
#1961 [17:34] <CubeTheThird> what?
#1962 [17:34] <ZombieAce> on both
#1963 [17:35] <CubeTheThird> ZombieAce, please test ALL your emails here: http://www.minecraft.net/retrievename
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#1966 [17:35] <ZombieAce> i entered on all my emails because i remember to change my pass and i found but i put the e-mail and it doesn't work
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#1968 [17:36] <CubeTheThird> ZombieAce, so you found the email that is tied to your account, but the password does not work?
#1969 [17:36] <ZombieAce> yes
#1970 [17:36] <ZombieAce> i put right
#1971 [17:36] <CubeTheThird> ZombieAce, have you tried resetting your password?
#1972 [17:36] <ZombieAce> two times
#1973 [17:37] <CubeTheThird> ZombieAce, then you'll have to email Mojang
#1974 [17:37] <CubeTheThird> ??> ZombieAce mojang/email
#1975 [17:37] <ZombieAce> i will try again
#1976 [17:37] <VoxelHead> ZombieAce: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1977 [17:37] <VoxelHead> ZombieAce: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#1979 [17:37] <jkd> i need help with username and password
#1980 [17:38] <CubeTheThird> jkd, what's the problem?
#1981 [17:39] <jkd> i bought my mojang account around a year ago and stoped playing due to my computer being stolen. i have since then changed jobs which changed my email. i do not remember my password for that email or my mojang account.
#1982 [17:39] <CubeTheThird> jkd, do you have access to that other email address?
#1983 [17:40] <jkd> no i do not
#1984 [17:40] <CubeTheThird> jkd, then you will have to contact Mojang
#1985 [17:40] <CubeTheThird> ??> jkd mojang/email
#1986 [17:40] <VoxelHead> jkd: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1987 [17:40] <VoxelHead> jkd: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1988 [17:40] <jkd> thank you!
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#1990 [17:40] <ZombieAce> i will say one thing. when i buy'd the game i was playing and one day later i tried to enter in my account on mojang and it didn't work so i changed my password and continued not working but the account work on the game and now even the game is working
#1991 [17:41] <butterontoast7> hello is anyone there?
#1992 [17:41] <CubeTheThird> butterontoast7, about 200 people
#1993 [17:41] <butterontoast7> ok
#1994 [17:41] <butterontoast7> so im trying to log onto minecraft.net, the only problem is the email I used for my minecraft account was deleted a long time ago and I cant log in because its not there
#1995 [17:42] <CubeTheThird> butterontoast7, you'll have to contact Mojang about this
#1996 [17:42] <CubeTheThird> ??> butterontoast7 mojang/eamil
#1997 [17:42] <CubeTheThird> ??> butterontoast7 mojang/email
#1998 [17:42] <VoxelHead> butterontoast7: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1999 [17:42] <VoxelHead> butterontoast7: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2000 [17:42] <butterontoast7> ok thanks guys
#2001 [17:42] <ZombieAce> man help me pls
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#2003 [17:43] <CubeTheThird> ZombieAce, I've told you what to do
#2004 [17:44] <ZombieAce> i did it now
#2005 [17:44] <ZombieAce> this happened one time with my account ZumbiAce
#2006 [17:45] <GreyVulpine> ZombieAce - So you've submitted the support form at: https://help.mojang.com/customer/portal/emails/new
#2007 [17:45] <ZombieAce> okay thanks guys i will go now i send my e-mail tks
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#2012 [17:48] <jkd> i also need help with updating my game
#2013 [17:48] <CubeTheThird> jkd, updating?
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#2015 [17:50] <jkd> i updated my launcher to 1.6.11. but yet my game is still 1.7.4. which if im correct is not the current version for MC
#2016 [17:50] <CubeTheThird> ??> jkd launcher/change-version
#2017 [17:50] <VoxelHead> jkd: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2018 [17:50] <jkd> i tryed that but it only gives me the option to select 1.7.4
#2019 [17:51] <urielsalis> jkd, username?
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#2024 [18:01] <jkd> Donuts_Duncan_44
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#2027 [18:04] <CubeTheThird> jkd, what happens when you choose 'use latest version'?
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#2031 [18:10] <OpticFaZePotato> please help me! D:my mine craft wing work it just keeps on saying it has crashed
#2032 [18:10] <OpticFaZePotato> a-a-are you there?
#2033 [18:10] <THE681> i am having trouble logging into the minecraft launcher but i can log in onto the webpage
#2034 [18:10] <CubeTheThird> OpticFaZePotato, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2035 [18:11] <CubeTheThird> THE681, what happens when you try logging into the launcher?
#2036 [18:11] <OpticFaZePotato> ok
#2037 [18:11] <THE681> just says timed out
#2038 [18:11] <OpticFaZePotato> but stay here plz
#2039 [18:12] <OpticFaZePotato> ok uhhhhh
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#2042 [18:13] <CubeTheThird> ..?
#2043 [18:13] <THE681> ""cant connect to servers"" and socket timedexception: connect timed out
#2044 [18:13] <CubeTheThird> THE681, what anti-virus and firewall software do you have?
#2045 [18:14] <THE681> avast
#2046 [18:14] <CubeTheThird> THE681, avast free?
#2047 [18:14] <OpticFaZePotato> my computer… I'm on a different account I'm 10 and wanna play ;(
#2048 [18:14] <CubeTheThird> OpticFaZePotato, did you paste the crash report onto the website?
#2049 [18:14] <OpticFaZePotato> well
#2050 [18:14] <THE681> my avast is free
#2051 [18:14] <CubeTheThird> THE681, ok. I'm first going to recommend you do a malware scan
#2052 [18:14] <CubeTheThird> ??> THE681 av/adwcleaner
#2053 [18:15] <VoxelHead> THE681: ADWCleaner is an utility to clean a PC which is infested with malware.
#2054 [18:15] <VoxelHead> THE681: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2055 [18:15] <THE681> i already have malwerebites
#2056 [18:15] <CubeTheThird> THE681, use that program please
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#2058 [18:16] <OpticFaZePotato> i can't my computer doesn't let me click on the thing I'm sorta crying right nose DX'
#2059 [18:16] <CubeTheThird> ??> OpticFaZePotato win/edit
#2060 [18:16] <VoxelHead> OpticFaZePotato: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2061 [18:16] <Doxsmiley> What do i do besides change the password if my account was stolen?
#2062 [18:16] <OpticFaZePotato> i know that
#2063 [18:16] <OpticFaZePotato> ddd
#2064 [18:16] <OpticFaZePotato> dd
#2065 [18:16] <OpticFaZePotato> d
#2066 [18:16] <OpticFaZePotato> d
#2067 [18:16] <Afootpluto> ??> Doxsmiley account/hacked
#2068 [18:16] * Lord_Ralex kicked OpticFaZePotato from #minecrafthelp (Reason: pticFaZePotato :OpticFaZePotato)
#2069 [18:16] <VoxelHead> Doxsmiley: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2070 [18:16] <VoxelHead> Doxsmiley: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2071 [18:17] <Doxsmiley> I know that my account was hacked... this guy has my skin, has opened a server in my name and is using my skin as his skype picture
#2072 [18:18] <CubeTheThird> Doxsmiley, do you have access to your minecraft account?
#2073 [18:18] <Doxsmiley> yes
#2074 [18:18] <CubeTheThird> Doxsmiley, then the only other thing I'd recommend doing is changing the password to your email
#2075 [18:18] <CubeTheThird> or even changing the email your account is linked to
#2076 [18:19] <Doxsmiley> but the reason i am upset is i keep getting skype requests from people thinking it is him and he is posting videos using my minecraft account
#2077 [18:19] <CubeTheThird> Doxsmiley, wait.. so they still have access to your account?
#2078 [18:20] <Doxsmiley> yes...i managed to get in touch with him and he told me he deserves my account because that is his user which makes no sense at all because Doxsmiley is also my Stage Name
#2079 [18:20] <Doxsmiley> I've had that name for about 3 years
#2080 [18:21] <Doxsmiley> he stole my account about 2 years ago
#2081 [18:21] <Doxsmiley> sorry 1 year ago
#2082 [18:22] <Afootpluto> ??> Doxsmiley account/hacked
#2083 [18:22] <VoxelHead> Doxsmiley: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2084 [18:22] <VoxelHead> Doxsmiley: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2085 [18:23] <CubeTheThird> Doxsmiley, ya, all I can recommend is changing the email and the password associated with your Mojang account
#2086 [18:23] <CubeTheThird> ??> Doxsmiley account/change-email
#2087 [18:23] <CubeTheThird> oops
#2088 [18:23] <CubeTheThird> ??> Doxsmiley account/reset-email
#2089 [18:23] <VoxelHead> Doxsmiley: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
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#2091 [18:23] <CubeTheThird> Doxsmiley, and change the password to your email first
#2092 [18:23] <Doxsmiley> i have already done all those things... i changed my password 4 times, ok i am changing my email now thanks for the help
#2093 [18:23] <Doxsmiley> i have already done all those things... i changed my password 4 times, ok i am changing my email now thanks for the help
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#2095 [18:25] <CubeTheThird> that, or they gained access to their email, which is why I recommended changing the email's password
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#2099 [18:42] <Dustn> i can't play minecraft, i keep getting this message instead: [16:36:42] [Client thread/INFO]: Setting user: Dmen101 [16:36:42] [Client thread/INFO]: (Session ID is token:d22979e5a6374f01b74a331fcfcffd5c:f8857887b3a641819eedad2ecfd7ed13) [16:36:45] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:36:45] [Client thread/INFO]: Reloading ResourceManager: Default [16:36:47] [Sound Library Loader/INFO]: Starting up SoundSystem...
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#2102 [18:43] <hyub> vou comer seu cu gabriel
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#2106 [18:45] <Gab_Potter> '-'
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#2112 [18:50] <lucca_> cala a boc PORR
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#2124 [18:59] <urielsalis> ItsAGeekThing, uggh, away nicks
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#2129 [19:01] <tocomproblema> hey my minecraft is telling me to update my graphic drivers
#2130 [19:01] <urielsalis> ??> tocomproblema win/dxdiag
#2131 [19:01] <VoxelHead> tocomproblema: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2132 [19:02] <tocomproblema> yeah thats how i got here
#2133 [19:03] <urielsalis> tocomproblema, then read the last part
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#2136 [19:04] <tocomproblema> http://paste.ubuntu.com/11069132/
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#2138 [19:05] <urielsalis> tocomproblema, download and install http://www.nvidia.es/download/driverResults.aspx/82851/es
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#2141 [19:05] <tocomproblema> thanks
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#2144 [19:07] <tocomproblema> umm
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#2146 [19:07] <tocomproblema> can you put it in portuguese of brazil?
#2147 [19:08] <urielsalis> give me a sec
#2148 [19:09] <urielsalis> http://www.nvidia.com.br/download/driverResults.aspx/82851/es
#2149 [19:09] <tocomproblema> thank you again
#2150 [19:09] <tocomproblema> but it's still in spanish
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#2152 [19:10] <urielsalis> Nvidia made it that way, nothing I can change
#2153 [19:10] <urielsalis> wait
#2154 [19:11] <urielsalis> nope, nothing I can do to fix it
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#2156 [19:11] <urielsalis> Its nvidia that doesnt have translations
#2157 [19:11] <tocomproblema> allright
#2158 [19:11] <tocomproblema> but it wont change my pc language will it?
#2159 [19:12] <mattym> no
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#2161 [19:12] * TRUBACC22 [TRUBACC22@notlogged] has joined #minecrafthelp
#2162 [19:16] <TRUBACC22> the minecraft won't let me login and says I'm not a valid player
#2163 [19:16] <stupid3700> TRUBACC22: What is the exact message you receive?
#2164 [19:16] * lordswoldemort [lordswoldemort@notlogged] has joined #minecrafthelp
#2165 [19:17] <TRUBACC22> it does not say anything it just shows wite
#2166 [19:17] <TRUBACC22> white
#2167 [19:17] <stupid3700> TRUBACC22: If it doesn't say anything, I'm slightly confused how you got to this 'not a valid player' thing.
#2168 [19:18] <TRUBACC22> it say it when the start if you press launcher log it says I'm not a valid player
#2169 [19:19] <stupid3700> ??> TRUBACC22 launcher/log
#2170 [19:19] <VoxelHead> TRUBACC22: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2171 [19:19] <VoxelHead> TRUBACC22: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#2172 [19:19] <TRUBACC22> then if you read it it says at the bottom
#2173 [19:19] <TRUBACC22> pk
#2174 [19:19] <TRUBACC22> ok sorry autocorrect
#2175 [19:22] <TRUBACC22> [18:09:11 INFO]: Minecraft Launcher 1.6.11 (through bootstrap 5) started on osx... [18:09:11 INFO]: Current time is May 10, 2015 6:09:11 PM [18:09:11 INFO]: System.getProperty('os.name') == 'Mac OS X' [18:09:11 INFO]: System.getProperty('os.version') == '10.10.3' [18:09:11 INFO]: System.getProperty('os.arch') == 'x86_64' [18:09:11 INFO]: System.getProperty('java.version') == '1.6.0_65' [18:09:11 INFO]: System.getPrope
#2176 [19:22] <TRUBACC22> I ALSO DID IT ON THE SITE
#2177 [19:23] <stupid3700> Post the link to it here, please.
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#2179 [19:24] <TRUBACC22> voxelhead?
#2180 [19:24] <urielsalis> ??> TRUBACC22 bot
#2181 [19:24] <VoxelHead> TRUBACC22: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2182 [19:24] <urielsalis> ??> TRUBACC22 paste
#2183 [19:24] <VoxelHead> TRUBACC22: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#2185 [19:27] * FabTheZen is now known as FabTheZen|Sleep
#2186 [19:27] * thegreanbeaner [thegreanbeaner@notlogged] has joined #minecrafthelp
#2187 [19:27] * Dragonmind01 [Dragonmind01@notlogged] has joined #minecrafthelp
#2188 [19:27] <thegreanbeaner> hello
#2189 [19:27] <Dragonmind01> hello
#2190 [19:27] <Dragonmind01> is this real mc suppoort?
#2191 [19:27] * TRUBACC22 [TRUBACC22@notlogged] has quit. (Quit: Web client closed)
#2192 [19:27] <Dragonmind01> or just a player?
#2193 [19:27] <Extreme> Dragonmind01: Is there something we can assist you with?
#2194 [19:27] <urielsalis> Dragonmind01, we are a volunteer run help channel
#2195 [19:27] <thegreanbeaner> I have forgotten my sons login credentials
#2196 [19:28] <thegreanbeaner> he cannot login to minecraft
#2197 [19:28] * Gab_Potter_ [Gab_Potter_@notlogged] has quit. (Ping timeout: 204 seconds)
#2198 [19:28] <lordswoldemort> Hi everyone, can I please get some assistance with figuring out the "unable to update the minecraft native launcher" I've been trying to fix this problem for the last day and a half.
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#2200 [19:28] * jaime [jaime@notlogged] has joined #minecrafthelp
#2201 [19:28] <Extreme> thegreanbeaner: Have you tried to reset your password?
#2202 [19:28] * Dragonmind01 [Dragonmind01@notlogged] has quit. (Client Quit)
#2203 [19:28] <Extreme> lordswoldemort: It should update it's self.
#2204 [19:28] <urielsalis> ??> lordswoldemort dl/win/alternate
#2205 [19:28] <thegreanbeaner> I do not remember what email address I signed him up with
#2206 [19:28] <VoxelHead> lordswoldemort: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2207 [19:28] * FEHLAN [FEHLAN@notlogged] has joined #minecrafthelp
#2208 [19:28] <GreyVulpine> thegreanbeaner - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
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#2211 [19:29] <thegreanbeaner> thanks i will try that
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#2213 [19:30] <lordswoldemort> Okay thank you I'm going to try it!
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#2216 [19:32] <Extreme> lordswoldemort: When did the issue with the launcher start happening?
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#2219 [19:33] <Afootpluto> .mcstatus
#2220 [19:33] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#2221 [19:34] <thegreanbeaner> so i did the retrieve users but it doesnt tell me he his email address that i used?
#2222 [19:34] * minecrafthelp522 [minecrafthelp522@notlogged] has joined #minecrafthelp
#2223 [19:36] * iLoqic [iLoqic@notlogged] has joined #minecrafthelp
#2224 [19:36] <minecrafthelp522> minecraft mods 522
#2225 [19:36] <mattym> thegreanbeaner, It wont, you need to try all the emails it could be, then check those emails for the one that gets the reply
#2226 [19:36] <minecrafthelp522> minecrafthelp522
#2227 [19:36] <urielsalis> ??> minecrafthelp522 mods
#2228 [19:36] <iLoqic> I am expirencing some trouble with servers anyone that works at mojang that can help?
#2229 [19:36] <VoxelHead> minecrafthelp522: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2230 [19:36] <VoxelHead> minecrafthelp522: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2231 [19:37] <minecrafthelp522> I need mods
#2232 [19:37] <urielsalis> iLoqic, nobody here works in mojang
#2233 [19:37] <urielsalis> minecrafthelp522, minecraftforums.net curse.com
#2234 [19:37] <iLoqic> Ok, Most servers work for me but some of them dont work i really dont understand why.
#2235 [19:37] <iLoqic> I know th e IPs are correct
#2236 [19:37] <minecrafthelp522> I need mods
#2237 [19:38] <iLoqic> and that they are online and within connecting distance
#2238 [19:38] <mattym> iLoqic, If some work, but the others dont, its probably an issue with those specific servers
#2239 [19:38] <iLoqic> no because it works on other computers
#2240 [19:38] <minecrafthelp522> I need minecraft furoms
#2241 [19:38] <minecrafthelp522> I need minecraft furoms
#2242 [19:38] <mattym> iLoqic, what antivirus program are you using?
#2243 [19:39] <iLoqic> AVG
#2244 [19:39] <Afootpluto> ??> iLoqic av/avg
#2245 [19:39] <VoxelHead> iLoqic: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#2246 [19:39] <VoxelHead> iLoqic: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#2247 [19:39] <Afootpluto> ??> iLoqic tools/hjt
#2248 [19:39] <VoxelHead> iLoqic: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2249 [19:39] <VoxelHead> iLoqic: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2250 [19:39] <iLoqic> wait
#2251 [19:39] <Afootpluto> minecrafthelp522, type /join #minecraftforums
#2252 [19:39] <iLoqic> does someone have skype so i can share screens
#2253 [19:39] <urielsalis> iLoqic, imgur.com
#2254 [19:40] <minecrafthelp522> I need help
#2255 [19:40] <minecrafthelp522> I need help
#2256 [19:40] <iLoqic> then?
#2257 [19:40] <minecrafthelp522> I need help
#2258 [19:40] <stupid3700> minecrafthelp522: Don't repeat yourself.
#2259 [19:40] <Afootpluto> minecrafthelp522, what do you need help with?
#2260 [19:40] <mattym> iLoqic, First try dissabling your AVG, if that doesnt help follow the instructions for the Hijackthis utitlity
#2261 [19:41] <minecrafthelp522> I need airplane mods
#2262 [19:41] <Synchunk> minecrafthelp522, http://duckduckgo.com
#2263 [19:41] <iLoqic> Can anyone add my on skype im not good at this
#2264 [19:41] <Synchunk> minecrafthelp522, we don't help with mods here
#2265 [19:41] <Synchunk> iLoqic, no.
#2266 [19:41] <iLoqic> ok
#2267 [19:41] <Synchunk> http://imgur.com is pretty easy to use...
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#2270 [19:43] <iLoqic> VoxelHead
#2271 [19:43] <stupid3700> ??> iLoqic bot
#2272 [19:43] <VoxelHead> iLoqic: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2273 [19:44] <iLoqic> oh
#2274 [19:44] <iLoqic> Ok I tried the avg thing and it didnt work
#2275 [19:44] <iLoqic> what else?
#2276 [19:44] <mattym> ??> iLoqic tools/hjt
#2277 [19:44] <VoxelHead> iLoqic: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2278 [19:44] <VoxelHead> iLoqic: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2279 [19:44] <stupid3700> iLoqic: Tell me: can you try connecting to this server (before going and doing anything else): mctest.ae97.net
#2280 [19:45] <iLoqic> I co nnected
#2281 [19:45] <iLoqic> THe servers that arent working are na.badlion.net and mc.dynastypvp.net
#2282 [19:46] <stupid3700> .m na.badlion.net
#2283 [19:46] <PangeaBot> na.badlion.net is up with 1436/9001 players and a latency of 66.404ms, running BungeeCord 1.8 (47), and has an MOTD of "1406[Badlion Network] 07Competitive PvP Network!11New EU Servers live at eu.badlion.net".
#2284 [19:46] <stupid3700> .m mc.dynastypvp.net
#2285 [19:46] <PangeaBot> mc.dynastypvp.net doesn't seem to be a valid server address! (Name or service not known)
#2286 [19:46] <iLoqic> Hmmm
#2287 [19:46] <minecrafthelp522> I need mhelp
#2288 [19:46] <stupid3700> The latter appears to be down.
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#2290 [19:46] <urielsalis> minecrafthelp522, we dont help with mdos
#2291 [19:46] <minecrafthelp522> I need help
#2292 [19:46] <iLoqic> Ii just opened back up after a break
#2293 [19:46] <iLoqic> I wonder if it changed ip
#2294 [19:46] <minecrafthelp522> I need help
#2295 [19:46] <iLoqic> badlion still doesnt work
#2296 [19:47] <stupid3700> iLoqic: Message?
#2297 [19:47] <urielsalis> minecrafthelp522, WE DONT HELP WITH MODS
#2298 [19:47] <Synchunk> minecrafthelp522, ask your question
#2299 [19:47] <iLoqic> How?
#2300 [19:47] <Synchunk> Oh
#2301 [19:47] <minecrafthelp522> I need help
#2302 [19:47] <Synchunk> minecrafthelp522, use a search engine - last warning!
#2303 [19:47] <urielsalis> ??> minecrafthelp522 scold/lmgtfy
#2304 [19:47] <VoxelHead> minecrafthelp522: We're not here to google things for you. Requests to find you links to Minecraft resources, wiki pages, YouTube videos, mod instructions, third party programs, etc., will be denied at the helper's discretion.
#2305 [19:47] <iLoqic> stupid3700 is that a private lobby
#2306 [19:48] <stupid3700> iLoqic: Err?
#2307 [19:48] <iLoqic> How do i do the sorce forge thing?
#2308 [19:48] <stupid3700> Oh, that shan't be needed.
#2309 [19:48] * RAIDER [RAIDER@notlogged] has joined #minecrafthelp
#2310 [19:48] <iLoqic> Then?
#2311 [19:48] <iLoqic> How would I fix my problem?
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#2313 [19:49] <stupid3700> What message are you receiving when trying to join the server?
#2314 [19:49] <iLoqic> OH
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#2317 [19:49] <iLoqic> Unknown Host, weird
#2318 [19:49] <stupid3700> Sounds like a DNS issue.
#2319 [19:50] <stupid3700> One second.
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#2321 [19:50] * yFelipeePvP_ [yFelipeePvP_@notlogged] has joined #minecrafthelp
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#2323 [19:50] * yFelipeePvP_ [yFelipeePvP_@notlogged] has quit. (Client Quit)
#2324 [19:50] <stupid3700> ??> iLoqic net/dns/public
#2325 [19:50] <VoxelHead> iLoqic: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#2326 [19:50] <VoxelHead> iLoqic: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#2327 [19:50] * minecrafthelp522 [minecrafthelp522@notlogged] has quit. (Ping timeout: 204 seconds)
#2328 [19:51] <iLoqic> I really have no idea how to do this
#2329 [19:51] * viniciusmcmourao [viniciusmcmourao@notlogged] has joined #minecrafthelp
#2330 [19:52] <iLoqic> So which instructions do i follow?
#2331 [19:52] <iLoqic> Amd i changing settings?
#2332 [19:53] <Afootpluto> ??> iLoqic tools/teamviewer/quick-support
#2333 [19:53] <VoxelHead> iLoqic: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#2334 [19:53] <VoxelHead> iLoqic: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#2335 [19:53] <iLoqic> I am so confused i really need to talk to someone.
#2336 [19:54] <Afootpluto> iLoqic, do what VoxelHead said
#2337 [19:54] <iLoqic> Does mojang have a number i can call
#2338 [19:54] <Afootpluto> no they dont
#2339 [19:54] <iLoqic> do i copy that link and search it?
#2340 [19:54] <stupid3700> iLoqic: What's going to happen is Afootpluto is going to be using TeamViewer to remotely connect to your computer. He'll then be able to correct the problem for you.
#2341 [19:54] <stupid3700> iLoqic: Refer to VoxelHead's instructions on how to get started.
#2342 [19:55] <iLoqic> will this give him acess to any of my files ?
#2343 [19:56] <Afootpluto> yes
#2344 [19:56] <stupid3700> iLoqic: Due to the nature of the program, he'll have (almost) full access to your computer. However, you can see what he's doing and close TeamViewer at any time.
#2345 [19:57] <iLoqic> I have it dowloaded if only says
#2346 [19:57] <iLoqic> my id and password
#2347 [19:57] <stupid3700> iLoqic: Please do the following: /msg Afootpluto ID password
#2348 [19:58] <iLoqic> How do I know that i can trust you with something like that?
#2349 [19:58] <stupid3700> We're here to help, not to cause harm.
#2350 [19:59] <iLoqic> msg AfootPluto 426 363 966 8332
#2351 [19:59] <iLoqic> OMG NO
#2352 [19:59] <iLoqic> .....
#2353 [19:59] <Afootpluto> iLoqic, you just gave 186 people control over the pc
#2354 [20:00] <Afootpluto> iLoqic, change the pass
#2355 [20:00] <iLoqic> Can you removed that message
#2356 [20:00] <iLoqic> PHEW
#2357 [20:00] <iLoqic> .....
#2358 [20:01] <iLoqic> did you get it?
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#2367 [20:11] <mattym> That bear any friut?
#2368 [20:12] * viniciusmcmourao [viniciusmcmourao@notlogged] has quit. (Quit: Web client closed)
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#2371 [20:16] <fox_> each time i load a world it crashes during loading the world
#2372 [20:16] <Afootpluto> ??> fox_ launcher/crash-log
#2373 [20:16] <VoxelHead> fox_: We need to see your crash log, which appears after a crash.
#2374 [20:16] <VoxelHead> fox_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
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#2378 [20:20] <fox_> http://paste.ubuntu.com/11070459/
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#2382 [20:21] <Afootpluto> ??> fox_ tools/hjt
#2383 [20:21] <VoxelHead> fox_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2384 [20:21] <VoxelHead> fox_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2392 [20:41] <Ethan> hello
#2393 [20:41] <ryan_> my minecraft game keeps saying i need to update my video drivers but when i go to update them it tells me they are already updated idk what to do i was able to play minecraft just last week fine
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#2395 [20:42] <mattym> ??> ryan_ win/dxdiag
#2396 [20:42] <VoxelHead> ryan_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2397 [20:42] <Ethan> Hello
#2398 [20:42] <ryan_> http://paste.ubuntu.com/11070656/
#2399 [20:43] <Ethan> I cant run the minecraft launcher because it keeps saying Unable to update mincraft game launcher
#2400 [20:43] <webrosc> ryan_, your graphics card isn't supported in windows 8.1, you will need to downgrade back to 7/8 instead of 8.1 to be able to play minecraft
#2401 [20:43] <Ethan> I cant run the minecraft launcher because it keeps saying Unable to update mincraft game launcher
#2402 [20:44] <Ethan> Need help badly :(
#2403 [20:44] <webrosc> Ethan what anti virus do you have?
#2404 [20:44] <ryan_> but ive 8.1 last week and it ran just fine???
#2405 [20:44] <Ethan> ant virus
#2406 [20:44] <Afootpluto> ??> Ethan tools/hjt
#2407 [20:44] <VoxelHead> Ethan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2408 [20:44] <VoxelHead> Ethan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2409 [20:44] <Ethan> WHAT?
#2410 [20:45] <Ethan> its a hack
#2411 [20:45] <Afootpluto> Ethan, ?
#2412 [20:45] <mattym> ryan_, That doesnt change the fact that your video card is not supported on Windows 8.1
#2413 [20:45] <webrosc> ryan_, if it was running then you were very lucky, AMD do not make drivers for your GPU for windows 8.1, and you NEED AMD drivers
#2414 [20:45] <Ethan> ?
#2415 [20:45] <Afootpluto> Ethan, do what VoxelHead said
#2416 [20:45] <Ethan> its a virus
#2417 [20:45] <Ethan> heck no
#2418 [20:45] <Afootpluto> it is not
#2419 [20:45] * ryan_ [ryan_@notlogged] has quit. (Quit: Web client closed)
#2420 [20:45] <webrosc> Ethan, its not a virus
#2421 [20:45] <Ethan> yea
#2422 [20:46] <Ethan> so waht do i do
#2423 [20:46] <webrosc> if you don't want us to help then leave, but we are trying to assist you
#2424 [20:46] <Ethan> i am running it
#2425 [20:46] <Ethan> hijack this
#2426 [20:46] <webrosc> HJT is an industry standard program to find malware
#2427 [20:46] <Ethan> its not opening?
#2428 [20:46] <Ethan> hijack this is not opening
#2429 [20:47] <Afootpluto> ??> Ethan tools/otl
#2430 [20:47] <VoxelHead> Ethan: OldTimer's List-It is a replacement for HijackThis when more through diagnosis of the computer is needed. Run a scan (not a Quick Scan), wait for it to finish (may take 15 minutes or so), then a notepad window will pop up. Copy everything inside, and paste it on http://paste.ubuntu.com.
#2431 [20:47] <VoxelHead> Ethan: Download OTL here: http://oldtimer.geekstogo.com/OTL.exe
#2432 [20:47] <Ethan> IDK
#2433 [20:47] <Ethan> what this all is
#2434 [20:47] <Ethan> i am only 7
#2435 [20:48] <webrosc> please get an adult to assist you
#2436 [20:48] <Ethan> i have no adult i am home alone with my brother he is 18
#2437 [20:48] <Ethan> i am gonna gte him
#2438 [20:48] <Ethan> get
#2439 [20:49] <Ethan> can you pt the details again?
#2440 [20:49] <Ethan> can you put the details again?
#2441 [20:49] <Afootpluto> ??> Ethan tools/otl
#2442 [20:49] <VoxelHead> Ethan: OldTimer's List-It is a replacement for HijackThis when more through diagnosis of the computer is needed. Run a scan (not a Quick Scan), wait for it to finish (may take 15 minutes or so), then a notepad window will pop up. Copy everything inside, and paste it on http://paste.ubuntu.com.
#2443 [20:49] <VoxelHead> Ethan: Download OTL here: http://oldtimer.geekstogo.com/OTL.exe
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#2447 [20:53] * Makaylie [Makaylie@notlogged] has joined #minecrafthelp
#2448 [20:53] <Makaylie> just upgraded to windows 8.1 pro..minecraft will not work
#2449 [20:53] <Afootpluto> ??> Makaylie win/dxdiag
#2450 [20:53] <Makaylie> i sitll haev the same graphics card and minecraft was working fine on windows 7
#2451 [20:53] <VoxelHead> Makaylie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2452 [20:54] <Makaylie> http://paste.ubuntu.com/11070784/
#2453 [20:54] <webrosc> Makaylie, your graphics card isn't supported in windows 8.1, you will need to downgrade back to 7/8 instead of 8.1 to be able to play minecraft
#2454 [20:54] <Afootpluto> Makaylie, your GPU doesnt support windows 8.1
#2455 [20:54] * Annoymous [Annoymous@notlogged] has joined #minecrafthelp
#2456 [20:54] <Makaylie> how do you know? what is the way to check?
#2457 [20:55] <Makaylie> and I can play CSGO on windows 8.1 fine
#2458 [20:55] <webrosc> your GPU is a HD4 series, AMD only support it upto 8, CS:GO will work with microsft drivers, minecraft will not
#2459 [20:56] <Makaylie> is there a performance boost with windows 8.1? because if i got back to windows 7 i will still haev the same issue..lag.
#2460 [20:56] <Makaylie> have*
#2461 [20:56] * Annoymous [Annoymous@notlogged] has quit. (Client Quit)
#2462 [20:57] * Annoymous [Annoymous@notlogged] has joined #minecrafthelp
#2463 [20:57] <mattym> Lag is better than it not working at all
#2464 [20:57] <Makaylie> im a pvper..lag is not okay
#2465 [20:57] <Makaylie> internet or fps.
#2466 [20:57] <webrosc> an old cpu won't help
#2467 [20:57] <Makaylie> what is the minimal requirements to run minecraft on windows 8.1
#2468 [20:58] <webrosc> https://help.mojang.com/customer/portal/articles/325948-minecraft-system-requirements
#2469 [20:58] <Makaylie> okay
#2470 [20:59] <webrosc> your CPU vs mine, mine is mid/high level http://www.cpubenchmark.net/compare.php?cmp[]=1115&cmp[]=1921
#2471 [20:59] <Makaylie> so what is the cheapest GPU I can upgrade to that will run minecraft well in windows 8.1 pro
#2472 [20:59] <webrosc> is it a desktop of laptop?
#2473 [20:59] <webrosc> or*
#2474 [20:59] <Afootpluto> a desktop
#2475 [20:59] <Makaylie> desktop
#2476 [20:59] <Makaylie> slimline
#2477 [21:00] <Afootpluto> Makaylie, slimline is a pain to deal with
#2478 [21:00] <webrosc> AMD support the HD5xxx series in 8.1, but to be honest with the CPU you have i would just downgrade windows, and save for a newer computer
#2479 [21:00] <webrosc> HD5XXX and up*
#2480 [21:01] <Makaylie> this is the pc I have http://support.hp.com/us-en/document/c03263579 but I upgraded to 1TB of storage and added the amd graphics card you know of
#2481 [21:01] <webrosc> take it to a computer shop and they can advise you better
#2482 [21:01] <Makaylie> I am very tight on money right now, I made a gofundme page but no one has interest in it I guess :/
#2483 [21:02] <webrosc> plus that PSU is not gonna be able to run any moderd GPU
#2484 [21:02] * Konic [Konic@notlogged] has joined #minecrafthelp
#2485 [21:02] <webrosc> so you'd have to upgrade that too
#2486 [21:02] <Makaylie> is there a gpu you can recommend that will fit in my pc? that doesnt cost so much?
#2487 [21:02] <Makaylie> psu of course forgot about that ugh
#2488 [21:03] <mattym> There are plenty that will fit, but your PC's power suppy doesnt haven enough power, and probably doesnt ahve the propper connectors
#2489 [21:03] <Makaylie> i have another GPU someone upstairs
#2490 [21:03] <Makaylie> its MSI
#2491 [21:03] <Makaylie> i can go check and see what it is
#2492 [21:03] <webrosc> its hard for us to suggest anything without physically seeing the motherboard too, as i said, best to take it to a shop to get a decent answer
#2493 [21:03] <Makaylie> if it can run mc in windows 8.1 ill switch it out
#2494 [21:04] <Ethan> how do you run a dionoostist
#2495 [21:04] <webrosc> and we don't normally do this kinda thing, we mostly just fix minecraft here
#2496 [21:04] <Annoymous> Hi sorry for my Ignorance I just have a small problem
#2497 [21:04] * Blue_ninja [Blue_ninja@notlogged] has quit. (Quit: Web client closed)
#2498 [21:04] <webrosc> Annoymous, ask away
#2499 [21:04] <Afootpluto> ??> Ethan tools/hjt
#2500 [21:04] <VoxelHead> Ethan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2501 [21:04] <VoxelHead> Ethan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2502 [21:04] * Ethan [Ethan@notlogged] has quit. (Quit: Web client closed)
#2503 [21:04] <Makaylie> minecraft has always been a bother..either with java and mods or sense 1.8 how bad th eperformance on my pc
#2504 [21:04] <Annoymous> We'll basically I'm just here about logging in.
#2505 [21:05] <Konic> Can't play minecraft. will load as far as loading building terrain and then it backs out
#2506 [21:05] <webrosc> Makaylie, in simple terms, your pc is pretty crap, hence why you get lag issues, lower all settings and see if that helps
#2507 [21:05] <mattym> Konic, When it does that do you get a crash log or does it just stop
#2508 [21:06] <webrosc> sorry to be so blunt ;)
#2509 [21:06] <Konic> mattym, crash log
#2510 [21:06] <mattym> ??> Konic launcher/crash-log
#2511 [21:06] <VoxelHead> Konic: We need to see your crash log, which appears after a crash.
#2512 [21:06] <VoxelHead> Konic: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#2513 [21:06] <webrosc> Annoymous, you can't login?
#2514 [21:07] <Makaylie> i use optifine and i have never been able to go past 8 render distance lmao
#2515 [21:07] * foodgie [foodgie@notlogged] has joined #minecrafthelp
#2516 [21:07] <Afootpluto> ??> Makaylie mods
#2517 [21:07] <foodgie> I need help
#2518 [21:07] <VoxelHead> Makaylie: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2519 [21:07] <VoxelHead> Makaylie: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2520 [21:07] <Afootpluto> foodgie, what do you need help with?
#2521 [21:07] <Makaylie> optifine thats it
#2522 [21:08] <Afootpluto> Makaylie, we dont help with mods
#2523 [21:08] <Makaylie> i know.. its all good.
#2524 [21:08] <foodgie> The email I use for my minecraft account has been deactivated
#2525 [21:08] <webrosc> Makaylie, modded or not, my previous statement stands
#2526 [21:08] <Makaylie> just saying everything is turned down to lowest settings.
#2527 [21:08] <foodgie> and I have lost my minecraft account beacuse I cant switch over
#2528 [21:09] <webrosc> foodgie, you'll have to contact Mojang to fix that and connect your new email
#2529 [21:09] <webrosc> ??> foodgie mojang/email
#2530 [21:09] <VoxelHead> foodgie: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2531 [21:09] <VoxelHead> foodgie: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2532 [21:09] <foodgie> 3-4 buisness days
#2533 [21:09] <foodgie> what are their days
#2534 [21:09] <webrosc> a standard business turnaround time
#2535 [21:09] <foodgie> Ok
#2536 [21:10] * mudcat57 [mudcat57@notlogged] has joined #minecrafthelp
#2537 [21:10] * willsbros88 [willsbros88@notlogged] has joined #minecrafthelp
#2538 [21:10] <willsbros88> how do i post servers?
#2539 [21:10] <Konic> VoxelHead, waiting for it to respond
#2540 [21:11] <mattym> Konic, You need to follow the directions
#2541 [21:11] <webrosc> willsbros88, you don't here, this is a support channel
#2542 [21:11] <mattym> Konic, Once you have pasted it, copy the url and paste the link here
#2543 [21:11] * Ricoz [Ricoz@notlogged] has joined #minecrafthelp
#2544 [21:11] <Konic> mattym, I'm waiting for it to respond, it froze
#2545 [21:11] * ItsAGeekThing is now known as ItsAGeekThing|Offline
#2546 [21:11] <Konic> mattym, Okat
#2547 [21:11] * foodgie [foodgie@notlogged] has quit. (Client Quit)
#2548 [21:12] <webrosc> willsbros88, if your asking about the forums head to #minecraftforums for forum related support
#2549 [21:12] <willsbros88> like i dont know how to post things people do like i made hunger games i want to tell people but idk how
#2550 [21:12] <mudcat57> how do i buy the game with a pre paid debit card?
#2551 [21:12] <webrosc> willsbros88, make a forum thread, thats what others do
#2552 [21:12] <Afootpluto> mudcat57, you cant
#2553 [21:12] <webrosc> mudcat57, you can't if your in the US
#2554 [21:13] <webrosc> not sure about other countries
#2555 [21:13] <mudcat57> it just says it cant prosess
#2556 [21:13] <Makaylie> AMD HD 6540
#2557 [21:13] <willsbros88> how do u make forms?
#2558 [21:13] * Annoymous [Annoymous@notlogged] has quit. (Ping timeout: 204 seconds)
#2559 [21:13] <mudcat57> why not the US?
#2560 [21:13] <webrosc> because the law states so
#2561 [21:13] <willsbros88> how u make Forms?
#2562 [21:13] <CubeTheThird> mudcat57, pre-paid credit cards cannot be used for international purchases. You will have to go to a store and get a minecraft card there
#2563 [21:13] <webrosc> blame congress?
#2564 [21:13] <Makaylie> AMD HD 6540 is that able ot run mc in windows 1.8?
#2565 [21:13] <willsbros88> how u make forms
#2566 [21:14] <webrosc> willsbros88, goto #minecraftforums
#2567 [21:14] * An_Angry_Brit [An_Angry_Brit@notlogged] has quit. (Ping timeout: 192 seconds)
#2568 [21:14] <willsbros88> k thx
#2569 [21:14] * willsbros88 [willsbros88@notlogged] has quit. (Client Quit)
#2570 [21:14] <webrosc> willsbros88, this channel is for minecraft support
#2571 [21:14] <mudcat57> the main problem is there is no store that sells them here
#2572 [21:14] * renan_rei_do_pvp [renan_rei_do_pvp@notlogged] has joined #minecrafthelp
#2573 [21:14] <Konic> VoxelHead and mattym, http://paste.ubuntu.com/11071002/
#2574 [21:15] * nere [nere@notlogged] has joined #minecrafthelp
#2575 [21:15] <Afootpluto> ??> Konic tools/hjt
#2576 [21:15] <VoxelHead> Konic: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2577 [21:15] <VoxelHead> Konic: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2578 [21:15] <CubeTheThird> mudcat57, assuming you're in the US, stores like Best buy, Walmart and Target sell them
#2579 [21:15] <mudcat57> small town
#2580 [21:15] <CubeTheThird> mudcat57, you can even order them online
#2581 [21:15] * andiddly [andiddly@notlogged] has joined #minecrafthelp
#2582 [21:16] <mudcat57> i tried
#2583 [21:16] <mudcat57> ;-
#2584 [21:16] <andiddly> i need help with activating sticky pistons with a switch instead of a pressure plate
#2585 [21:16] <mudcat57> ;-;
#2586 [21:16] <CubeTheThird> mudcat57, you.. tried getting the minecraft card online? like off best buy website?
#2587 [21:16] <Konic> VoxelHead, which scan do I do?
#2588 [21:16] <Afootpluto> Konic, read what VoxelHead said
#2589 [21:16] <andiddly> i know how to wire them to work with pressure plates. but i can't seem to wire it to work with a switch where the switch operates both sides of the sticky pistons
#2590 [21:17] <mudcat57> is there a way to get just the code or do i have to wait for them to deliver the card?
#2591 [21:17] <CubeTheThird> mudcat57, you'd have to wait for them to deliver the card
#2592 [21:17] <mudcat57> oh
#2593 [21:17] * nere [nere@notlogged] has quit. (Client Quit)
#2594 [21:17] <mattym> andiddly, The lever should work the same way as the rest
#2595 [21:17] <Makaylie> AMD HD 6540 is that able to run mc in windows 1.8?
#2596 [21:18] <Afootpluto> Makaylie, it can
#2597 [21:18] * renan_rei_do_pvp_ [renan_rei_do_pvp_@notlogged] has joined #minecrafthelp
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#2599 [21:18] <Konic> VoxelHead and Afootpluto, sorry didn't see that message
#2600 [21:18] <mattym> ??> Konic tools/hjt
#2601 [21:18] <Makaylie> so if i go put that card in my pc right now..update drivers..i wouldnt have to get minecraft help? xD
#2602 [21:18] <VoxelHead> Konic: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2603 [21:18] <VoxelHead> Konic: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2604 [21:18] <Makaylie> basically I installed a crappy card when i have a better one? ffs
#2605 [21:18] <andiddly> mattym: could you link me to a good tutorial? i can't seem to understand why its not working but it isnt
#2606 [21:19] <Afootpluto> Makaylie, yes
#2607 [21:19] <Makaylie> brb
#2608 [21:19] * Makaylie [Makaylie@notlogged] has quit. (Quit: Web client closed)
#2609 [21:19] <mattym> andiddly, I dont know of any but im sure you couldt search youtube to find something good
#2610 [21:20] <Konic> VoxelHead, http://paste.ubuntu.com/11071074/
#2611 [21:20] * Degan [Degan@notlogged] has joined #minecrafthelp
#2612 [21:20] <Degan> hello
#2613 [21:20] <Afootpluto> ??> Konic av/adwcleaner
#2614 [21:20] <VoxelHead> Konic: ADWCleaner is an utility to clean a PC which is infested with malware.
#2615 [21:20] <VoxelHead> Konic: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2616 [21:20] <Afootpluto> Degan, hello
#2617 [21:21] <Degan> hey um so i am trying to login to my minecraft account on the launcher 1.6.11 and it says cant connect to servers check to see if minecraft is blocked...
#2618 [21:22] <Degan> and i cant login btw
#2619 [21:22] <Afootpluto> ??> Degan tools/hjt
#2620 [21:22] <VoxelHead> Degan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2621 [21:22] <VoxelHead> Degan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2622 [21:23] <Afootpluto> Konic, after you run the adwcleaner, uninstall avast then reboot then install avast again
#2623 [21:23] * renan_rei_do_pvp_ [renan_rei_do_pvp_@notlogged] has quit. (Quit: Web client closed)
#2624 [21:23] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#2625 [21:24] <Degan> tools/hjt
#2626 [21:24] <Degan> what is that?
#2627 [21:24] <mattym> Read the lines after that
#2628 [21:24] <Afootpluto> Degan, it is a bot command. do what VoxelHead said
#2629 [21:24] <mattym> it has the instrctions
#2630 [21:24] <Konic> Afootpluto, should I delete the apps it is selecting in the services cell?
#2631 [21:24] <Degan> i dont trust that
#2632 [21:24] * mudcat57 [mudcat57@notlogged] has quit. (Ping timeout: 204 seconds)
#2633 [21:25] <webrosc> Degan, hijackthis is an industry stand support tool
#2634 [21:25] <webrosc> standard*
#2635 [21:25] <webrosc> it is 110% safe
#2636 [21:25] <Afootpluto> Konic, after it is done scanning, click clean
#2637 [21:25] <Konic> Afootpluto, Okay.
#2638 [21:26] * FLHerne [FLHerne@notlogged] has quit. (Quit: There's a real world out here!)
#2639 [21:26] <Afootpluto> Degan, https://www.virustotal.com/en/file/9da5a899b9d55e1d43718ec0ad6368f9e9ef0242a4e88cd5ddb2cc6d7bfa5fb3/analysis/ it is 100% safe
#2640 [21:26] <Degan> ive done this already
#2641 [21:27] <Degan> but how would scanning my folder help me
#2642 [21:28] <Degan> cant i just send you a screenshot of my launcher
#2643 [21:28] <webrosc> Degan, it tells us what programs are running and if any malware is present
#2644 [21:28] <Degan> and then mabey you can help me
#2645 [21:28] <Degan> like the log from the launcher
#2646 [21:28] <Degan> im on a brand new computer
#2647 [21:28] * buttimho [buttimho@notlogged] has joined #minecrafthelp
#2648 [21:28] <Degan> the only thing ive downloaded is minecraft
#2649 [21:29] <Afootpluto> ??> Degan tools/hjt
#2650 [21:29] <VoxelHead> Degan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2651 [21:29] <VoxelHead> Degan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2652 [21:29] * oldtopman [oldtopman@notlogged] has quit. (Quit: *poof*)
#2653 [21:29] <Degan> ?
#2654 [21:29] <buttimho> como eu abaixo o minicraft
#2655 [21:29] * Konic [Konic@notlogged] has quit. (Ping timeout: 204 seconds)
#2656 [21:29] <webrosc> Degan, the HJT log will tell us what we need to know about why minecraft can't connect
#2657 [21:29] * Konic [Konic@notlogged] has joined #minecrafthelp
#2658 [21:29] <Afootpluto> Degan, do what VoxelHead said
#2659 [21:30] <webrosc> ??> buttimho lang/pt
#2660 [21:30] <VoxelHead> buttimho: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2661 [21:30] <Degan> imma do it anyways XD
#2662 [21:31] <buttimho> como abaixo minicraft
#2663 [21:32] * buttimho [buttimho@notlogged] has quit. (Client Quit)
#2664 [21:32] <Degan> what do i do after?
#2665 [21:33] <Konic> Afootpluto, I completed everything
#2666 [21:33] <Afootpluto> Degan, give us the link to the report
#2667 [21:33] * alyssa [alyssa@notlogged] has joined #minecrafthelp
#2668 [21:33] <Afootpluto> Konic, try minecraft
#2669 [21:34] <Degan> http://paste.ubuntu.com/11071250/
#2670 [21:34] * Ricoz [Ricoz@notlogged] has quit. (Read error: Connection reset by peer)
#2671 [21:35] <alyssa> so I have previously bought minecraft for my Windows PC, I now have a mac so does that mean I need to re-purchase the game?
#2672 [21:35] <Degan> webrosc
#2673 [21:35] <webrosc> alyssa, no your account is valid on all computers
#2674 [21:35] <webrosc> a mac is a PC
#2675 [21:36] <webrosc> Degan, remove hamachi
#2676 [21:36] <webrosc> and norton
#2677 [21:36] <alyssa> alright, but it will only let me download the demo version, it says I have to purchase the full version again?
#2678 [21:36] <Degan> kk
#2679 [21:36] <mattym> alyssa, Did you log in?
#2680 [21:36] <webrosc> alyssa, whats your ingame name?
#2681 [21:37] <Afootpluto> ??> Degan av/norton/uninstall
#2682 [21:37] <VoxelHead> Degan: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#2683 [21:37] <webrosc> Degan, looks like you have a little adware install too
#2684 [21:37] <webrosc> ??> Degan av/malwarebytes
#2685 [21:37] <VoxelHead> Degan: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2686 [21:38] <VoxelHead> Degan: Download it here: http://www.malwarebytes.org/
#2687 [21:38] * bildramer [bildramer@notlogged] has quit. (Ping timeout: 202 seconds)
#2688 [21:38] <Afootpluto> Degan, i actually would use superantispyware for adware
#2689 [21:39] <Afootpluto> Degan, download http://www.superantispyware.com/
#2690 [21:39] * willsbros88 [willsbros88@notlogged] has joined #minecrafthelp
#2691 [21:39] <Konic> Afootpluto, I am still receiving a crash report.
#2692 [21:39] <willsbros88> how do i tell people about my server on ps3????????????
#2693 [21:40] <Afootpluto> ??> Konic launcher/crash-log
#2694 [21:40] <VoxelHead> Konic: We need to see your crash log, which appears after a crash.
#2695 [21:40] <VoxelHead> Konic: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#2696 [21:40] <webrosc> willsbros88, wrong channel goto #minecraftforums
#2697 [21:40] <willsbros88> they didnt help
#2698 [21:40] <willsbros88> at all
#2699 [21:41] <Afootpluto> willsbros88, webrosc explained in detail on how to make a thread
#2700 [21:41] <mattym> well we cant help with that either, on consoles you have to have people on your friends list in order fro them to join your game
#2701 [21:41] <webrosc> willsbros88, you left before we could
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#2703 [21:41] * willsbros88 [willsbros88@notlogged] has quit. (Client Quit)
#2704 [21:41] <Degan> ive only got some of what you guys told me to do
#2705 [21:42] * Micah [Micah@notlogged] has joined #minecrafthelp
#2706 [21:42] <Degan> i got malwarebytes
#2707 [21:42] <Degan> and im uninstalling notion
#2708 [21:42] <Degan> nortion
#2709 [21:42] <Micah> Hey all, so my server just crashed with this error: "Exception in server tick loop java.lang.OutOfMemoryError: Java heap space" anyone know if there are any quick fixs to expand the memory? I'm running it in a BAT file.
#2710 [21:42] <Degan> what is adware no ads have poped up befor
#2711 [21:43] * Konic [Konic@notlogged] has quit. (Ping timeout: 204 seconds)
#2712 [21:44] * Alexander_ [Alexander_@notlogged] has joined #minecrafthelp
#2713 [21:44] <Micah> Is it XmX or XmS? XmX is currently set to 1G
#2714 [21:45] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#2715 [21:46] <mattym> Micah, are you running the server and playing on the same computer
#2716 [21:46] <Micah> Nope
#2717 [21:47] <mattym> how much RAM does the server machine have
#2718 [21:47] <Micah> 8 G's, however we only get about 8 people on at a time
#2719 [21:47] <mattym> Are you running mods?
#2720 [21:47] <Micah> None
#2721 [21:48] <webrosc> whats the servers render set to? is it using a pre made world?
#2722 [21:48] <Degan> pussy
#2723 [21:48] <Degan> dick
#2724 [21:48] <Degan> dick
#2725 [21:48] <Degan> dick
#2726 [21:48] <Degan> dick
#2727 [21:48] <Degan> dick
#2728 [21:48] <Micah> Sorry not sure
#2729 [21:48] <Micah> Checking
#2730 [21:49] * Konic [Konic@notlogged] has joined #minecrafthelp
#2731 [21:49] <Micah> No pre made world I belive, not sure how to check it
#2732 [21:49] <webrosc> Micah, if you don't know then its prob set to default
#2733 [21:50] <Micah> Yup, probably.
#2734 [21:50] <Konic> Afootpluto, my internet cut out so if you said anything I didn't get it
#2735 [21:50] * LittleKidlove11 [LittleKidlove11@notlogged] has joined #minecrafthelp
#2736 [21:50] <Afootpluto> ??> Konic launcher/crash-log
#2737 [21:50] <VoxelHead> Konic: We need to see your crash log, which appears after a crash.
#2738 [21:50] <LittleKidlove11> xcds
#2739 [21:50] <VoxelHead> Konic: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
#2740 [21:50] <webrosc> Micah, youd know if you set the map or changed the render
#2741 [21:50] <LittleKidlove11> I Love Kids
#2742 [21:50] <LittleKidlove11> I Love Kids
#2743 [21:50] <Konic> http://paste.ubuntu.com/11071362/
#2744 [21:50] <mattym> Micah, Did someone make like a ton of animals or something?
#2745 [21:50] <LittleKidlove11> I Love Kids
#2746 [21:50] <LittleKidlove11> I Love Kids
#2747 [21:50] <Micah> I don't believe so... But possibly.
#2748 [21:51] <Micah> If they did, is there anyway to have the server sustain high usage?
#2749 [21:51] <LittleKidlove11> I Love Kids
#2750 [21:51] <LittleKidlove11> I Love Kids
#2751 [21:51] <Afootpluto> Konic, uninstall avast then restart you PC, after that reinstall avast
#2752 [21:51] <Degan> send me the link the the notion uninstall plz
#2753 [21:51] * Alexander_ [Alexander_@notlogged] has quit. (Quit: Web client closed)
#2754 [21:51] <mattym> Micah, if you are starting it with the bat file, edit the 1G to 2G and try it with that
#2755 [21:51] <Afootpluto> ??> Degan av/norton/uninstall
#2756 [21:51] <VoxelHead> Degan: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#2757 [21:52] * Trapfordeath [Trapfordeath@notlogged] has joined #minecrafthelp
#2758 [21:52] <Trapfordeath> Hi
#2759 [21:52] <Micah> Xmx setting correct?
#2760 [21:52] <LittleKidlove11> http://webchat.esper.net/?channels=minecrafthelp
#2761 [21:52] <mattym> Micah, yes
#2762 [21:52] <LittleKidlove11> I Love Kids
#2763 [21:52] <LittleKidlove11> I Love Kids
#2764 [21:52] <LittleKidlove11> I Love Kids
#2765 [21:52] <Trapfordeath> WTF
#2766 [21:52] <Micah> Okay thank you.
#2767 [21:52] <webrosc> Trapfordeath, we know thats you on a second nick
#2768 [21:52] * VoxelHead kicked LittleKidlove11 from #minecrafthelp (Reason: ittleKidlove11 :[phroa]: please, no)
#2769 [21:52] * VoxelHead kicked Trapfordeath from #minecrafthelp (Reason: rapfordeath :[phroa]: please, no)
#2770 [21:52] <Degan> ty
#2771 [21:53] * VoxelHead kicked Degan from #minecrafthelp (Reason: egan :[phroa]: please, no)
#2772 [21:53] * Trapfordeath [Trapfordeath@notlogged] has joined #minecrafthelp
#2773 [21:53] * DeganIsMad [DeganIsMad@notlogged] has joined #minecrafthelp
#2774 [21:53] <Trapfordeath> Hey Guys
#2775 [21:53] <DeganIsMad> wow
#2776 [21:53] <DeganIsMad> why did i get kicked?
#2777 [21:53] <webrosc> DeganIsMad, that was a mistake sorry
#2778 [21:53] <Trapfordeath> I Love Kids
#2779 [21:53] <DeganIsMad> WOWWWWW
#2780 [21:54] <mattym> We he was spamming foul lanquage
#2781 [21:54] <DeganIsMad> Ban him
#2782 [21:54] <DeganIsMad> please
#2783 [21:54] <Trapfordeath> GAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAY
#2784 [21:54] <Trapfordeath> GAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAY
#2785 [21:54] <Trapfordeath> GAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAY
#2786 [21:54] <DeganIsMad> its annoying
#2787 [21:54] <Trapfordeath> GAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAY
#2788 [21:54] <Trapfordeath> GAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAY
#2789 [21:54] <Trapfordeath> GAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAY
#2790 [21:54] <Trapfordeath> GAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAYGAY
#2791 [21:54] * VoxelHead kicked Trapfordeath from #minecrafthelp (Reason: rapfordeath :[phroa]: no)
#2792 [21:54] <webrosc> DeganIsMad, you got caught up due to your previous spamming
#2793 [21:54] * Trapfordeath [Trapfordeath@notlogged] has joined #minecrafthelp
#2794 [21:54] * VoxelHead kicked Trapfordeath from #minecrafthelp (Reason: rapfordeath :Banned: Automated ban: punted from the channel by phroa - no)
#2795 [21:54] <DeganIsMad> why ban?
#2796 [21:55] <urielsalis> Because he came back prior to the 10 minutes
#2797 [21:55] <DeganIsMad> just kick
#2798 [21:55] <DeganIsMad> all day
#2799 [21:55] <webrosc> DeganIsMad, <Degan> pussy
#2800 [21:55] <webrosc> <Degan> dick
#2801 [21:55] <DeganIsMad> everyday
#2802 [21:55] <webrosc> <Degan> dick.. thats why you got kicked
#2803 [21:55] <DeganIsMad> ?
#2804 [21:55] * Konic_ [Konic_@notlogged] has joined #minecrafthelp
#2805 [21:55] <DeganIsMad> you calliing me a pussy
#2806 [21:55] <DeganIsMad> ?
#2807 [21:55] <DeganIsMad> how rude
#2808 [21:55] <urielsalis> DeganIsMad, no
#2809 [21:55] <urielsalis> DeganIsMad, that is the chat log
#2810 [21:55] <phroa> he's quoting you
#2811 [21:55] <phroa> you said that stuff
#2812 [21:56] <urielsalis> DeganIsMad, http://sbnc.khobbits.co.uk/log/logs/minecrafthelp.htm 1_48:24
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#2815 [21:56] * Lord_Ralex kicked DeganIsMad from #minecrafthelp (Reason: eganIsMad :Here is the door)
#2816 [21:58] <Konic_> Trying to launch it
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#2820 [22:02] <Konic> Got another crash report
#2821 [22:02] <urielsalis> ??> Konic paste
#2822 [22:02] <VoxelHead> Konic: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2823 [22:02] <Konic> http://paste.ubuntu.com/11071586/
#2824 [22:03] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#2825 [22:03] <Extreme> Konic: When did this start happening?
#2826 [22:04] <Konic> Well I just downloaded it today (Like 4 hours ago) and it never worked always had some kind of problem.
#2827 [22:04] <urielsalis> Konic, can you do a speed test in speedtest.net?
#2828 [22:05] <Extreme> Konic: have you been told to uninstall avast and or disable it before?
#2829 [22:05] <Konic> Extreme: Yes
#2830 [22:06] <urielsalis> ??> Konic win/reinstall
#2831 [22:06] <Konic> urielsalis: What info do you need from speedtest.net?
#2832 [22:06] <urielsalis> Konic, dl speed, up speed and ping
#2833 [22:07] <Konic> urielsalis, dl: 20.64 up speed 11.80 ping 15
#2834 [22:08] <urielsalis> ??> Konic tools/hjt
#2835 [22:08] <VoxelHead> Konic: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2836 [22:08] <VoxelHead> Konic: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2840 [22:10] <Extreme> Konic: Have you uninstalled avast or disabled it?
#2841 [22:11] <Konic> Extreme: Yes
#2842 [22:11] <Konic> VoxelHead, http://paste.ubuntu.com/11071676/
#2843 [22:12] <urielsalis> Konic, uninstall avast and reboot your pc
#2844 [22:12] <Konic> urielsallis, would it make a difference that I've done that twice?
#2845 [22:12] * MidEvil [MidEvil@notlogged] has quit. (Client Quit)
#2846 [22:13] <urielsalis> Konic, according to https://bugs.mojang.com/browse/MC-34749 , yes
#2847 [22:13] <Extreme> Konic: uninstall it and make a new HJT report if the issue is persisting
#2848 [22:13] <Konic> Extreme: What is a HJT report?
#2849 [22:14] <urielsalis> ??> Konic tools/hjt
#2850 [22:14] <VoxelHead> Konic: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2851 [22:14] <VoxelHead> Konic: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2860 [22:20] * VoxelHead kicked wolfmitchell from #minecrafthelp (Reason: olfmitchell :Banned: Disrespecting channel operators, ban evasion.)
#2861 [22:21] <DJH2004> Graphics drivers: ATI Raedon HD 4000/5000 Will not work and drivers cannot be updated. Any ideas other than replace the graphics card?
#2862 [22:21] <urielsalis> VoxelHead loves banning
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#2867 [22:23] <Konic> I unistalled avast and now it is working fine.
#2868 [22:24] <urielsalis> Konic, good!
#2869 [22:24] <Konic> Is there a way to have avast and it still work or is there another anti virus app that you could suggest?
#2870 [22:24] <urielsalis> avast free
#2871 [22:24] <urielsalis> not paid
#2872 [22:25] * mike_ [mike_@notlogged] has joined #minecrafthelp
#2873 [22:25] <Konic> Thats what I had.
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#2875 [22:25] <urielsalis> You can be without an AV if you know how to use a pc and where not to enter
#2876 [22:26] <Konic> Okay.
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#2884 [22:35] <RetributionJas7> i just bought and downloaded Minecraft today and when i tried to launch the game i recieved an error message. the message said that my graphics card is out of date. When i went to the autodetector link for the manufacturor AMD/ATI, i tried to download thier newest update, but the AMD website popped up an error message stating that they could not find a graphics card or my device was simply not compatible. I had downloaded minec
#2885 [22:36] <Afootpluto> ??> RetributionJas7 win/dxdiag
#2886 [22:36] <VoxelHead> RetributionJas7: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2887 [22:36] <RetributionJas7> Here is my DxDiag web address http://paste.ubuntu.com/11071812/
#2888 [22:39] <Afootpluto> RetributionJas7, https://downloadcenter.intel.com/download/24696/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#2889 [22:43] * Kirito is now known as Kazuto
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#2893 [22:52] * BomgoA39 [BomgoA39@notlogged] has joined #minecrafthelp
#2894 [22:52] <BomgoA39> no se inicia mi juego
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#2896 [22:56] * BomgoA39 [BomgoA39@notlogged] has joined #minecrafthelp
#2897 [22:56] <urielsalis> ??> BomgoA39 lang/es
#2898 [22:56] <VoxelHead> BomgoA39: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#2901 [23:02] * Lol is now known as Guest63280
#2902 [23:03] <Guest63280> Can someone answer me this why is it when you look in minecraft your Fps increases
#2903 [23:03] <urielsalis> can you rephrase that?
#2904 [23:04] <Guest63280> Ok say your in a server like mcsg and you look up in to the the sky your fps increase from like 20-50
#2905 [23:04] * armyofdeath908 [armyofdeath908@notlogged] has joined #minecrafthelp
#2906 [23:05] <urielsalis> Guest63280, that is because minecraft doesnt have to render the blocks
#2907 [23:05] <armyofdeath908> Hello
#2908 [23:05] <Guest63280> Y
#2909 [23:05] <urielsalis> hi armyofdeath908
#2910 [23:05] <Guest63280> O
#2911 [23:05] <armyofdeath908> I need help my account been hacked and i dont have access to my email anymore but i need to switch it
#2912 [23:06] <urielsalis> ??> armyofdeath908 account/trans-id
#2913 [23:06] <VoxelHead> armyofdeath908: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2914 [23:06] <VoxelHead> armyofdeath908: If you used PaySafeCard, your transaction ID is the card number.
#2915 [23:06] <urielsalis> DONT POST IT HERE
#2916 [23:06] <armyofdeath908> Were do i post it???
#2917 [23:06] <urielsalis> armyofdeath908, if you find it, tell me
#2918 [23:06] <armyofdeath908> urielsalis: Do you work for mojang???
#2919 [23:07] <Guest63280> What is a good computer to Get for minecraft that's cheap
#2920 [23:07] <urielsalis> armyofdeath908, We are all volunteers
#2921 [23:07] <urielsalis> Guest63280, sumbit a request in reddit.com/r/buildapcforme
#2922 [23:07] <armyofdeath908> Ok 1 sec
#2923 [23:07] <armyofdeath908> Umm
#2924 [23:07] <armyofdeath908> My paypal has 4 account buys on it what do i do then
#2925 [23:08] <urielsalis> armyofdeath908, send mojang all of them
#2926 [23:08] <urielsalis> ??> armyofdeath908 mojang/email
#2927 [23:08] <VoxelHead> armyofdeath908: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2928 [23:08] <VoxelHead> armyofdeath908: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2929 [23:08] <armyofdeath908> Were do i send it
#2930 [23:08] <urielsalis> I have just told you
#2931 [23:08] <armyofdeath908> Im a god dang derp
#2932 [23:08] <armyofdeath908> I was useing my new email for it not my old one
#2933 [23:08] <armyofdeath908> ...
#2934 [23:09] <Guest63280> Just go too website and summit a request
#2935 [23:09] <urielsalis> Guest63280, yes
#2936 [23:09] <urielsalis> Guest63280, following the format
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#2946 [23:46] <Fillmoe> hey
#2947 [23:46] <urielsalis> hi Fillmoe
#2948 [23:46] <Fillmoe> i paid to connect to minecraft before they upadated a while ago and cannot now get connected and join the community
#2949 [23:47] <urielsalis> what do you mean?
#2950 [23:47] <Fillmoe> email josh.morin@ymail.com
#2951 [23:47] <Fillmoe> i paid to play full game of minecraft
#2952 [23:47] <urielsalis> Fillmoe, username?
#2953 [23:47] <Fillmoe> user Fi;;moe
#2954 [23:47] <Fillmoe> Fillmoe
#2955 [23:47] <urielsalis> (and you have to pay for minecraft, there is not a "full game")
#2956 [23:48] <urielsalis> Ok, you use your email or your username to log in?
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#2958 [23:48] <Fillmoe> I already paid
#2959 [23:48] <Fillmoe> josh.morin@ymail.com
#2960 [23:48] <urielsalis> <urielsalis> Ok, you use your email or your username to log in?
#2961 [23:49] <Fillmoe> i tried it wont let me
#2962 [23:49] <urielsalis> Try with your username
#2963 [23:49] <Fillmoe> i did
#2964 [23:49] <urielsalis> What did it said?
#2965 [23:50] <Fillmoe> invalid
#2966 [23:50] <urielsalis> Are you sure that is the correct password?
#2967 [23:50] <Fillmoe> can u send a new pass or a reset pas to my email
#2968 [23:50] <urielsalis> We dont have access to that information
#2969 [23:50] <Fillmoe> i tried all passes i thought it could have been
#2970 [23:50] <urielsalis> Fillmoe, you can do it yourself
#2971 [23:51] <urielsalis> Fillmoe, <urielsalis> Ok, you use your email or your username to log in?
#2972 [23:51] <urielsalis> https://minecraft.net/resetpassword
#2973 [23:51] <urielsalis> my clipboard is failing :P