#1 [00:00] * iPeer [iPeer@notlogged] has quit. ()
#2 [00:00] <Yazasi> And thank you guys for all your Help, I don't know anything about games Although I'm an IT guy :) My Son can't wait to start playing Minecraft :)
#3 [00:00] <GreyVulpine> crim - Could you run an antivirus scan?
#4 [00:01] <willies952002> I haven't ran MC on a computer with less than 3Gb of RAM in years so I don't know much in the terms of what is going on
#5 [00:01] <crim> sure i can. MC essentials and malwarbytes are all i have
#6 [00:01] <crim> MS*
#7 [00:02] <Yazasi> ok thanks, I'll keep trying then if not I'll just request a refund or dispute the charges
#8 [00:02] <Yazasi> Thanks again
#9 [00:02] <willies952002> one recommendation might be to upgrade the system ram... but I don't always recommend it
#10 [00:02] <Rachell184> CAN SOMEONE HELP ME
#11 [00:02] <willies952002> Rachell184, what is the issue what you are having?
#12 [00:03] <Rachell184> I PURCHASED MINECRAFT ABOUT 5 MINUTES AGO AND I CANT OPEN IT TO PLAY
#13 [00:03] <Lord_Ralex> Turn off the caps lock
#14 [00:03] <Rachell184> IT SAYS CRASH REPORT
#15 [00:03] * bacon_work is now known as bacon_avenger
#16 [00:03] <GreyVulpine> Rachell184 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#17 [00:03] <Rachell184> sorry
#18 [00:03] <willies952002> dang it, you two beat me to it xP
#19 [00:03] <Rachell184> I alredy did that
#20 [00:03] <GreyVulpine> Give us the URL to your crash report
#21 [00:03] <Rachell184> and nothing happens
#22 [00:04] <GreyVulpine> Please give us the address to your crash report.
#23 [00:04] <Rachell184> http://paste.ubuntu.com/11159312/
#24 [00:04] * Yazasi [Yazasi@notlogged] has quit. (Quit: Web client closed)
#25 [00:04] <willies952002> that's DXDiag, not a minecraft crash report
#26 [00:04] <GreyVulpine> Rachell184 - Download and install: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#27 [00:05] <Rachell184> ok
#28 [00:05] <Rachell184> please wait
#29 [00:05] <GreyVulpine> willies952002 - Eh, good enough. Minecraft is smart enough to direct people to the dxdiag collecting page upon a video driver issue.
#30 [00:05] <willies952002> ah, good to know.
#31 [00:06] <willies952002> just haven't ever seen it bc I've never had a gfx-related crash
#32 [00:06] <GreyVulpine> It's 90% of the issues we get here.
#33 [00:06] <willies952002> ah
#34 [00:06] <Rachell184> and then it will open minecraft?
#35 [00:06] <GreyVulpine> Rachell184 - Install the driver, reboot, then try minecraft
#36 [00:07] <Rachell184> Ok it is installing
#37 [00:07] <willies952002> and I'm guessing that < 0.1% are about issues with multiplayer servers not being able to contect the authentication servers?
#38 [00:08] <willies952002> *contact
#39 [00:08] <GreyVulpine> willies952002 - Those are very rare, usually due to some firewall/security software, or a network issue.
#40 [00:09] <willies952002> Firewall - Open, Software - None, Network - OVH dismisses it
#41 [00:09] <crim> I'm just scanning with both programs. Not that that will be inherently definitive. Do you know of any other reasons my minecraft won't connect to the authentication server?
#42 [00:10] <GreyVulpine> willies952002 - Ping authserver.mojang.com -- what IP does it return?
#43 [00:10] <willies952002> GreyVulpine: okay, let me open PuTTY
#44 [00:10] <Rachell184> guys
#45 [00:11] <GreyVulpine> Rachell184 - Yes?
#46 [00:11] <Rachell184> it still dont work
#47 [00:11] <Rachell184> :(
#48 [00:11] <willies952002> GreyVulpine: 75.101.158.9, complete timeout
#49 [00:11] <GreyVulpine> Rachell184 - Did you reboot your computer?
#50 [00:11] <Rachell184> No
#51 [00:11] * Odd|Away is now known as Oddstr13
#52 [00:12] <GreyVulpine> willies952002 - Right IP address. Via the browser, could you tell me what you get via: https://authserver.mojang.com/authenticate
#53 [00:12] <Rachell184> Let me do that wait
#54 [00:12] <GreyVulpine> Rachell184 - Please do so, then try minecraft
#55 [00:12] <willies952002> Rachell184: you need to reboot for the updated drivers to actually take effect
#56 [00:13] <willies952002> GreyVulpine: {"error":"Method Not Allowed","errorMessage":"The method specified in the request is not allowed for the resource identified by the request URI"}
#57 [00:13] <GreyVulpine> Your computer seems to be resolving and communicating with the right authentication server.
#58 [00:14] <willies952002> that's from my laptop, I'm going to try using w3m on the server in question
#59 [00:15] * Rachell184 [Rachell184@notlogged] has quit. (Ping timeout: 204 seconds)
#60 [00:16] <willies952002> GreyVulpine: http://paste.ubuntu.com/11159930/
#61 [00:16] <GreyVulpine> Looks fine to me. You are using the official launcher from http://www.minecraft.net/download - right?
#62 [00:17] <willies952002> the latest
#63 [00:20] <willies952002> (yes)
#64 [00:20] <GreyVulpine> Output of java -version ?
#65 [00:20] <GreyVulpine> Via the command prompt
#66 [00:20] <willies952002> laptop or server?
#67 [00:20] <GreyVulpine> Laptop
#68 [00:21] <willies952002> 1.8.0_31"
#69 [00:21] <GreyVulpine> willies952002 - Could you uninstall java completely and install the latest from: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#70 [00:22] <willies952002> okay..
#71 [00:22] * andiebear [andiebear@notlogged] has joined #minecrafthelp
#72 [00:22] <willies952002> just wondering how updating java on my laptop can effect how a server operates
#73 [00:23] <GreyVulpine> Oh, you're getting this error on the server?
#74 [00:23] <willies952002> my entire hosting network
#75 [00:23] <andiebear> if i purchase minecraft for windows does it include the pe for my mobile device?
#76 [00:24] <willies952002> no
#77 [00:24] <GreyVulpine> andiebear - It does not
#78 [00:24] <GreyVulpine> ??> andiebear sku
#79 [00:24] <VoxelHead> andiebear: Minecraft for personal computers, Minecraft for Xbox 360, Minecraft for Xbone, Minecraft for Playstation 3, Minecraft for Playstation 4, Minecraft PE for Android (Kindle App Store or Google Play) and Minecraft PE for iOS, are all different products which must each be purchased separately.
#80 [00:24] <andiebear> ok thank you
#81 [00:24] <willies952002> I'm guessing that VoxelHead is a bot?
#82 [00:24] <GreyVulpine> Indeed
#83 [00:25] <willies952002> nice, I'm actually working on making one in Java xD
#84 [00:25] <crim> I have a friend who helped code a chatbot for his company to reduce IT workload
#85 [00:25] <GreyVulpine> willies952002 - Could you clarify exactly what you see via the server again?
#86 [00:25] <willies952002> let me relaunch MC and get you the error it's giving me
#87 [00:26] <andiebear> The kids have requested it enough that i'm going to cave... Appreciate the help folks!
#88 [00:26] * iTar3KxPlayz [iTar3KxPlayz@notlogged] has joined #minecrafthelp
#89 [00:26] <willies952002> server in question: "Authentication servers are down. Please try again later, sorry!"
#90 [00:27] <iTar3KxPlayz> Hey i have a problem with minecraft !
#91 [00:27] * channam99 [channam99@notlogged] has joined #minecrafthelp
#92 [00:27] <GreyVulpine> willies952002 - Screenshot, please?
#93 [00:27] <iTar3KxPlayz> 1 min
#94 [00:27] <willies952002> GreyVulpine: http://gyazo.com/4e19f9279864d6c3b065aeee8c2b9abe
#95 [00:28] <channam99> hihi can i knw how to change minecraft word become bigger because last time i dunno i click what at setting become very small
#96 [00:28] <willies952002> channam99: did you possibly set the world border?
#97 [00:28] <channam99> no
#98 [00:28] <GreyVulpine> Words, not the world, right?
#99 [00:28] <crim> could be something to do with your render distance
#100 [00:29] <willies952002> Video Settings -> Render Distance
#101 [00:29] <channam99> so where to set@@
#102 [00:29] <crim> GreyVulpine I have completed my AV scan and everything checks out. malwarebytes is taking its sweet time though.
#103 [00:29] <GreyVulpine> crim - Are you aware of a program called "Anticheat" on your computer?
#104 [00:30] <channam99> its same still small@@
#105 [00:30] <willies952002> channam99, did you pull the slider father to the right?
#106 [00:30] <willies952002> *farther
#107 [00:30] <crim> no. I did see it in the HJT. I thought it was related to my DayZ server anti-cheating stuff.
#108 [00:30] <crim> well rather the program that prevents me from cheating.
#109 [00:30] <GreyVulpine> channam99 - Minecraft Options -> Chat Settings -> What is your Scale set to?
#110 [00:31] <willies952002> oh.. words... I thougth it was a typo :P
#111 [00:32] <GreyVulpine> willies952002 - And just to be sure, you can connect to other servers just fine? It's just servers hosted specifically by this one network that has issues?
#112 [00:32] * mekking97 [mekking97@notlogged] has joined #minecrafthelp
#113 [00:32] <willies952002> yes, and yes... my network..
#114 [00:32] <crim> according to google it is related to Robocraft's anti-cheat system.
#115 [00:33] <GreyVulpine> crim - Yeah, just wanted to make sure, some google results return a virus as a possibility
#116 [00:33] <GreyVulpine> willies952002 - What minecraft server software does your network use? Vanilla? some modded release?
#117 [00:33] <crim> I think i'm alright. Pretty sure I gave permission for that to exist on my system.
#118 [00:34] <willies952002> all of the clients that are having the issues are running Spigot.. I'll check it on vanilla
#119 [00:34] <GreyVulpine> willies952002 - Also, while you're doing that, could you, via the server, give me a ping to session.mojang.com ?
#120 [00:34] <willies952002> okay
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#122 [00:36] <willies952002> root@Domnian001:~# ping session.mojang.com
#123 [00:36] <willies952002> ping: unknown host session.mojang.com
#124 [00:36] <GreyVulpine> Hrm...
#125 [00:36] <willies952002> okay... didn't expect that to happen
#126 [00:36] <GreyVulpine> wait.. wrong ip
#127 [00:36] <willies952002> btw... do you mean "sessionserver.mojang.com"?
#128 [00:36] <GreyVulpine> Yeah, that's what I meant
#129 [00:37] <willies952002> GreyVulpine: http://paste.ubuntu.com/11160086/
#130 [00:37] <willies952002> ICMP is most likely disabled
#131 [00:37] * GreyVulpine nods
#131 [00:38] * willies952002 slaps willies952002 with a 4r8a9i11n13b17o26w trout
#131 [00:38] <GreyVulpine> I'm just seeing what IP your server's resolving it to
#132 [00:38] <willies952002> okay
#133 [00:38] <willies952002> and I just gotta love Ice Chat xD
#134 [00:40] <willies952002> GreyVulpine: Same error with Vanilla
#135 [00:41] <crim> anything else I can try other than waiting for malwarebytes to get done with this heuristics scan
#136 [00:42] <crim> oh, its done. No returns
#137 [00:42] <willies952002> crim: what exactly is the issue you are having again?
#138 [00:43] <crim> SocketException: INvalid argument: connect
#139 [00:43] <GreyVulpine> <crim> Hello there. I seem to be trapped in a purgetory of no minecraft. Whenever I try to log in on launcher 1.6.11 it just says: "Sorry, but we couldn't connect to our servers. please make sure that you are online and htat minecraft is not blocked (SocketException: Invalid argument: Connect)"
#140 [00:43] <willies952002> try checking your firewall settings
#141 [00:44] <crim> i've turned off my firewall, doesn't help
#142 [00:44] <willies952002> hmm
#143 [00:45] <GreyVulpine> crim - Search for "Command prompt", right click on it, "Run as administrator". Then run this command: netsh winsock reset and try minecraft afterwards
#144 [00:45] <crim> I bumped into that idea on the forums
#145 [00:46] <crim> was gonna try it after i got done here
#146 [00:46] <crim> so i guess now i'll try it now
#147 [00:46] <GreyVulpine> willies952002 - That IP address for sessionserver.mojang.com seems to be working fine for me. Hmm. Sometimes an IP in the session server pool goes bad.
#148 [00:47] <GreyVulpine> I can't think of another reason why you would get that error right now..
#149 [00:47] <willies952002> could it have to do anything with a DNSBL?
#150 [00:47] <crim> brb
#151 [00:47] * crim [crim@notlogged] has quit. (Quit: Web client closed)
#152 [00:47] <GreyVulpine> Possibly
#153 [00:48] <willies952002> ugh... OVH ended up giving me a blacklisted IP and that's why I'm asking
#154 [00:48] <GreyVulpine> Though I haven't run across Mojang blacklisting any servers in all my time here, (which doesn't mean they won't)
#155 [00:48] <willies952002> would Amazon check the blacklist?
#156 [00:49] <GreyVulpine> I couldn't answer that, don't know how Amazon manages their AmazonAWS service.
#157 [00:50] <willies952002> I'm essentially at a standstill then... OVH won't do anything about it, I can't get ahold of AWS, and my clients are complaining...
#158 [00:51] <willies952002> and tbh... OVH thinks that _I_ own the session server :P
#159 [00:51] <GreyVulpine> Wait, what?
#160 [00:51] <willies952002> yeah...
#161 [00:51] <willies952002> they asked me to do traceroutes from my server to the session servers and from the session server to the server that I own
#162 [00:53] * crim [crim@notlogged] has joined #minecrafthelp
#163 [00:53] <willies952002> wb crim
#164 [00:53] <crim> Righto then. restarded. Tried the winsock reset. Still getting the same error.
#165 [00:54] <crim> restarted* I swear i know how to spell most words in at least two langauges
#166 [00:55] <GreyVulpine> willies952002 - At this point, I really only have two options for you. wait around for somebody else who might have another idea. Or, pass this up to Mojang Support, see if they can get you an answer if your server is blocked (though I doubt it).
#167 [00:56] <willies952002> GreyVulpine: how would I exactly contact Mojang Support? (I've already tried twitter)
#168 [00:56] <GreyVulpine> willies952002 - https://help.mojang.com/customer/portal/emails/new
#169 [00:57] <crim> is that where I am off to as well?
#170 [00:57] <willies952002> isn't that for account and payment problems?
#171 [00:57] <GreyVulpine> crim - Nope. One second
#172 [00:58] <GreyVulpine> willies952002 - Typically, yes. But you could ask them to have a dev check to see if their session server is blacklisting your server.
#173 [00:59] <willies952002> okay, I'll do that and also wait to see if anyone on here has any idea :)
#174 [01:00] <crim> good luck comrade
#175 [01:01] <willies952002> thank you :)
#176 [01:01] <GreyVulpine> crim - How about Tunngle? Is that currently running?
#177 [01:02] <crim> i have it installed
#178 [01:02] <crim> but...let me check my processes
#179 [01:03] <crim> not currently running now
#180 [01:04] <GreyVulpine> crim - Check your running services.
#181 [01:04] <GreyVulpine> cim - Possibly as "TnglCtrl.exe"
#182 [01:05] <crim> status is "stopped"
#183 [01:06] <crim> i can uninstall it if you think that'll help
#184 [01:06] <GreyVulpine> If the service isn't running, it shouldn't be doing anything.
#185 [01:06] * Set271 [Set271@notlogged] has joined #minecrafthelp
#186 [01:07] <Set271> Squids are eating cobblestone underneath my farm and mob spawner!
#187 [01:07] * RostiGames [RostiGames@notlogged] has joined #minecrafthelp
#188 [01:07] <RostiGames> hello
#189 [01:07] <Set271> Hi
#190 [01:08] <RostiGames> hi :D
#191 [01:08] <GreyVulpine> crim - Really, the issue with your minecraft is usually due to some sort of network filtering program. Typically a firewall, but it can vary. VPNs might cause it.
#192 [01:08] <GreyVulpine> crim - The only other possibility I can see is something called "BFNService.exe" from Bigfoot's Killer Network Manager
#193 [01:08] <RostiGames> I buy premium minecraft and to start out just play demo mode
#194 [01:09] <Set271> Really, affecting the cobblestone layers under my farm...under water?
#195 [01:09] <RostiGames> now !!!!
#196 [01:09] <GreyVulpine> RostiGames - Log into your Mojang account at https://account.mojang.com/login -- make sure minecraft is listed under "My Games"
#197 [01:09] <willies952002> GreyVulpine: is squid eating cobble even a thing in the game?
#198 [01:10] <GreyVulpine> willies952002 - Uh, no?
#199 [01:10] <crim> hmmm....my BFNS came along with my alienware but I could try to do something about it
#200 [01:10] <RostiGames> minecraft louncher is my only begins with play demos
#201 [01:10] <GreyVulpine> RostiGames - Log into your Mojang account at https://account.mojang.com/login -- make sure minecraft is listed under "My Games"
#202 [01:10] <willies952002> I was confused about what Set271 was saying as well
#203 [01:10] <Set271> I've seen them push through into a block of cobblestone, suffocate and die, taking the block of cobblestone with them.
#204 [01:11] <willies952002> Set271, that may just be a glitch in the game
#205 [01:11] <GreyVulpine> Really, the only mobs that modify terrain (at least in the overworld), are creepers, and enderman
#206 [01:11] * Oddstr13 is now known as Odd|Away
#207 [01:11] <willies952002> try clicking on the missing block and make sure it's not a render error (that's what I'm suspecting)
#208 [01:11] <Lord_Ralex> ??> crim win/dxdiag
#209 [01:11] <VoxelHead> crim: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#210 [01:11] <Set271> I purposely put that layer of cobble under there and it's mostly gone now.
#211 [01:11] <Lord_Ralex> crim, going to try a NIC driver update, but need to see what your hardware is for that
#212 [01:11] <RostiGames> i dont now
#213 [01:12] <GreyVulpine> RostiGames - Did you purchase minecraft from minecraft.net or another website?
#214 [01:12] <RostiGames> I can not help me
#215 [01:12] <RostiGames> yes yes
#216 [01:12] <GreyVulpine> RostiGames - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#217 [01:13] <RostiGames> ok thanks
#218 [01:13] <crim> http://paste.ubuntu.com/11160561/
#219 [01:13] <crim> my dxdiag
#220 [01:13] <Set271> Also, they don't seem to be touch the Diorite above that layer of cobblestone. Maybe Diorite they don't like?
#221 [01:14] <Lord_Ralex> crim, are you on wireless or wired
#222 [01:14] <crim> wireless
#223 [01:14] <crim> unless you mean my mouse :P
#224 [01:15] <RostiGames> Sale also I do not send my account verification minecraft premium account to my gmail
#225 [01:15] <RostiGames> Sale also I do not send my account verification minecraft premium account to my gmail
#226 [01:15] <Lord_Ralex> crim, install http://downloads.dell.com/FOLDER00350579M/2/Bigfoot_WIN74_A03_Setup-2J8N4_ZPE.exe
#227 [01:15] <Lord_Ralex> As a note: that bigfoot service is a part of the NIC you have
#228 [01:16] <willies952002> Dell = -puke-
#229 [01:16] * willies952002 pukes
#229 [01:16] * Set271 [Set271@notlogged] has quit. (Quit: Web client closed)
#230 [01:16] <crim> don't be mad just cause your keyboard can't make rainbows
#231 [01:15] <willies952002> rainbows?
#232 [01:15] <RostiGames> yes esque nose to spend my friends tell me that they sent them an email telling them the account verification and I do not send anything
#233 [01:15] * willies952002 slaps willies952002 with a 4r8a9i11n13b17o26w trout
#233 [01:19] <crim> lol. Indeed so friend. My keyboard lights up and makes rainbows.
#234 [01:20] <crim> working on that update now
#235 [01:21] * Odd|Away is now known as Oddstr13
#236 [01:23] <willies952002> GreyVulpine, you there?
#237 [01:24] * crim [crim@notlogged] has quit. (Ping timeout: 204 seconds)
#238 [01:26] * Anonymous0-0 [Anonymous0-0@notlogged] has joined #minecrafthelp
#239 [01:27] <Anonymous0-0> Hello
#240 [01:28] * Anonymous0-0 [Anonymous0-0@notlogged] has quit. (Client Quit)
#241 [01:29] * crim [crim@notlogged] has joined #minecrafthelp
#242 [01:29] <crim> okay
#243 [01:29] <crim> A. i logged in successfully
#244 [01:29] <crim> B.
#245 [01:30] <crim> my computer is freaking out and running slow as fuck now
#246 [01:30] * AuBot kicked crim from #minecrafthelp (Reason: rim :Please keep it civil.)
#247 [01:30] * crim [crim@notlogged] has joined #minecrafthelp
#248 [01:30] * Saimhaider26 [Saimhaider26@notlogged] has joined #minecrafthelp
#249 [01:30] <crim> okay i got kicked for my language
#250 [01:30] <crim> any way
#251 [01:30] <crim> its running slow
#252 [01:30] <crim> but it works?
#253 [01:31] <Lord_Ralex> The slowness really is not something we can probably help with, considering it is a laptop
#254 [01:31] * Saimhaider26 [Saimhaider26@notlogged] has quit. (Client Quit)
#255 [01:31] <Lord_Ralex> But will recommend you do graphic driver updates before you get too far
#256 [01:32] <crim> I have 8 GB of DDR3 or something like that...and i regularily update my graphics drivers
#257 [01:32] <Lord_Ralex> Your machine says otherwise
#258 [01:32] <Lord_Ralex> for both of those
#259 [01:32] <Lord_Ralex> Memory: 6144MB RAM
#260 [01:32] <Lord_Ralex> Driver Date/Size: 4/10/2011 16:51:04, 8238592 bytes
#261 [01:32] <Lord_Ralex> Driver: n/a
#262 [01:33] <crim> alright
#263 [01:33] <crim> 6 gb of ram
#264 [01:33] <crim> and i had Nvidia update my graphics drivers two days ago
#265 [01:33] <Lord_Ralex> Yeah, it did not really do that
#266 [01:33] <Lord_Ralex> https://downloadcenter.intel.com/download/24696/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit is the driver for your Intel GPU
#267 [01:34] <Lord_Ralex> http://www.geforce.com/drivers/results/83821 is the nVidia
#268 [01:35] <crim> i probably haven't updated my intel GPU
#269 [01:35] <crim> i didn't even think that was a thing people did
#270 [01:35] <Lord_Ralex> Your computer says both do not have any drivers installed
#271 [01:35] <crim> but why would updating my network driver slow my computer down this much
#272 [01:35] <crim> i'm not sure how i'm running things like warframe and dayZ then
#273 [01:36] <Lord_Ralex> Could check the task manager to see what's bogging it down
#274 [01:36] <Lord_Ralex> Windows forces their own drivers
#275 [01:36] <Lord_Ralex> which for most games, work fine, since they enforce directx support for video cards
#276 [01:36] <Lord_Ralex> Minecraft uses OpenGL instead, which Windows won't care about
#277 [01:37] <Lord_Ralex> (And I use my Intel GPU with my AMD GPU ;P)
#278 [01:37] <crim> but i'm only just now experiencing slow downs in simple things like opening web pages
#279 [01:38] <Lord_Ralex> Really can't say, I'd just check task manager to see if a process is trying to hog the cpu time
#280 [01:38] <crim> just java at about 10%
#281 [01:40] <crim> hmmm
#282 [01:40] <crim> looks like it was just the reboot jitters
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#284 [01:40] <crim> alright, is there a reason for my to update my intel GPU if i'm using my nvidia for everything? This is a purely noob question
#285 [01:40] <Lord_Ralex> Keeping things up to date is always good
#286 [01:41] <Lord_Ralex> And with a laptop, nvidia will (unless told otherwise) try to move "less intensive graphics" off to the intel to save power
#287 [01:41] <crim> also if i gather correctly my problem here was an out of date network driver?
#288 [01:41] <Lord_Ralex> Looks like it
#289 [01:41] <crim> i've learned so much in the last five minutes
#290 [01:41] <crim> thanks for your time and help
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#293 [01:45] <smileyXXo> my minecraft says my graphic drivers are out of date when io try tp launch the minecraft game
#294 [01:45] <smileyXXo> how do i fix this
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#299 [01:56] <Cinephiler> Okay anyone, I do in fact need help. Minecraft refuses to load up a superflat world for me, and I cannot for the life of me figure out why. I uninstalled the game and reinstalled it, but the issue begrudgingly persists. What do?
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#307 [02:34] <kixx-1337> hallo kann mir jemand helfen bitte ? ich kann mich nicht anmelden bei mojang wenn ich auf account klicke, steht dort jedesmal error.... ?
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#310 [02:48] <kixx-1337> jemand da ?
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#314 [02:51] <kixx-1337> hallo kann mir jemand helfen bitte ? ich kann mich nicht anmelden bei mojang wenn ich auf account klicke, steht dort jedesmal error.... ?
#315 [02:51] <kixx-1337> hallo kann mir jemand helfen bitte ? ich kann mich nicht anmelden bei mojang wenn ich auf account klicke, steht dort jedesmal error.... ?
#316 [02:51] <kixx-1337> hallo kann mir jemand helfen bitte ? ich kann mich nicht anmelden bei mojang wenn ich auf account klicke, steht dort jedesmal error.... ?
#317 [02:51] <kixx-1337> hallo kann mir jemand helfen bitte ? ich kann mich nicht anmelden bei mojang wenn ich auf account klicke, steht dort jedesmal error.... ?
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#321 [02:55] <kixx-1337> hallo ich habe ein problem, ich kann mich nicht anmelden bei mojang wenn ich auf account klicke, steht dort jedesmal error.... ?
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#332 [03:25] <xJohNL0ReNzx> hi
#333 [03:26] * cuoricino2002 [cuoricino2002@notlogged] has joined #minecrafthelp
#334 [03:27] <xJohNL0ReNzx> my minecraft crash without mod or nothing my system information is
#335 [03:29] <xJohNL0ReNzx> operating system windows 7 , processor intel(R)core(TM)2duo cpu e7500 @2.93GHz (2 Cpu) ~2.9 Ghz , Memory:4096MB ram , Direct x version :Direct x 11 and i update my latest java
#336 [03:29] * intelsportell [intelsportell@notlogged] has joined #minecrafthelp
#337 [03:30] <intelsportell> ban var
#338 [03:30] <intelsportell> help me
#339 [03:30] <intelsportell> Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
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#343 [03:37] <xJohNL0ReNzx> hey guy i have problem in minecraft my minecraft is crashing even its not modded my system information is my minecraft crash without mod or nothing my system information is [16:37] <xJohNL0ReNzx> operating system windows 7 , processor intel(R)core(TM)2duo cpu e7500 @2.93GHz (2 Cpu) ~2.9 Ghz , Memory:4096MB ram , Direct x version :Direct x 11 and i update my latest java and this is my minecraft crash rep
#344 [03:37] <xJohNL0ReNzx> Time: 5/16/15 4:44 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.java:848)
#345 [03:39] <xJohNL0ReNzx> ..
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#348 [03:45] <girilegamer2005> hi i've bought minecraft and ever time i open the launcher and press play it doesnt load
#349 [03:46] <girilegamer2005> hello
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#353 [03:53] <girilegamer2005> hi i've bought minecraft online on the minecraft net and when i load the launcher and presss play it doesnt load
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#366 [04:10] <samthemaster9> My minecraft is not working whats wrong
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#374 [04:16] <Keanu73> Um
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#382 [04:24] <azooz990088> help
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#389 [04:40] <iDew3> Hi there, I haven't been running Minecraft for a long time and when I want to play Minecraft today, I encountered this problem.
#390 [04:40] <iDew3> http://paste.ubuntu.com/11163074/http://paste.ubuntu.com/11163074/
#391 [04:42] <iDew3> Sorry, I encountered this problem http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ but couldn't solve it.
#392 [04:43] <iDew3> The ubuntu link is my DxDiag
#393 [04:43] * azooz990088 [azooz990088@notlogged] has quit. (Quit: Web client closed)
#394 [04:43] <Andrio> iDew3, try installing this driver: http://www.nvidia.com/download/driverResults.aspx/83821/en-us
#395 [04:44] <iDew3> ok
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#410 [05:31] * MattOfflineMc is now known as MattMc
#411 [05:32] <Synchunk> MattMc, your ZNC is outdated
#412 [05:33] <razza> hi i have been trying to open minecraft, i will click the play button in the launcher, the bar above the play button will load and then the game will crash please help me out
#413 [05:33] <razza> if you need to know more just ask
#414 [05:39] <Andrio> Is there a crash report, razza?
#415 [05:41] <razza> yes
#416 [05:41] <Andrio> May I see it?
#417 [05:41] <Andrio> ??> razza paste
#418 [05:41] <VoxelHead> razza: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#419 [05:42] <razza> http://paste.ubuntu.com/11163785/
#420 [05:42] <Synchunk> razza, there are no Windows 8 drivers for your graphics card
#421 [05:42] <Synchunk> razza, you'll need to buy a new laptop or downgrade to Windows 7
#422 [05:43] <razza> ok thanks
#423 [05:45] * jjuyu [jjuyu@notlogged] has joined #minecrafthelp
#424 [05:46] <jjuyu> hey
#425 [05:46] <jjuyu> i have just done format and downloaded minecraft
#426 [05:46] <jjuyu> but
#427 [05:47] <jjuyu> it said (we think your minecraft had modded but i didnt download any mods in iy
#428 [05:48] <jjuyu> i you help
#429 [05:48] <jjuyu> can you help
#430 [05:48] <Galaxy_2Alex> jjuyu, Where did you download Minecraft from?
#431 [05:48] <jjuyu> premium
#432 [05:49] <Galaxy_2Alex> jjuyu, https://minecraft.net/download ?
#433 [05:49] <jjuyu> i downloaded in there
#434 [05:49] <jjuyu> can you give the link dxdiag
#435 [05:50] <Galaxy_2Alex> jjuyu, You were requested to create a DxDiag? If so, please put the link to it into this channel.
#436 [05:50] <jjuyu> where will i put the link
#437 [05:51] <Galaxy_2Alex> jjuyu, Into this chatroom, just send it as a message
#438 [05:51] <jjuyu> how i sent it as a link
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#440 [05:51] <Galaxy_2Alex> jjuyu, Send the URL to the paste you created
#441 [05:52] <jjuyu> before i asked it they gave a link and i pasted on it
#442 [05:52] <jjuyu> dont you have to give a link where i paste
#443 [05:52] <Galaxy_2Alex> ??> jjuyu win/dxdiag
#444 [05:52] <VoxelHead> jjuyu: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#445 [05:53] <jjuyu> i wanted the abuntu thanks
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#447 [05:54] <jjuyu> http://paste.ubuntu.com/11164106/
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#450 [05:55] <jjuyu> i sent the link
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#452 [05:55] <Galaxy_2Alex> jjuyu, What is the exact error you are getting when trying to start Minecraft?
#453 [05:56] <jjuyu> it says your minecraft has crashed
#454 [05:56] <Galaxy_2Alex> jjuyu, Please copy the full crashlog to http://paste.ubuntu.com
#455 [05:57] <jjuyu> http://paste.ubuntu.com/11164155/
#456 [05:58] <Galaxy_2Alex> jjuyu, No, the crash-log you get on the launcher
#457 [05:58] <Galaxy_2Alex> ??> jjuyu launcher/crash-log
#458 [05:58] <VoxelHead> jjuyu: We need to see your crash log, which appears after a crash.
#459 [05:58] <VoxelHead> jjuyu: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#460 [05:58] <jjuyu> i copied all the text
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#462 [05:58] <Galaxy_2Alex> jjuyu, You copied the DxDiag, that's something different
#463 [05:59] <Galaxy_2Alex> jjuyu, I need the text from the Minecraft Launcher itself
#464 [05:59] <jjuyu> before i asked it lord ralex gave me the catalys can you give that link
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#466 [06:00] <Galaxy_2Alex> jjuyu, Ah, right, got it. If the driver he gave you didn't fix the issue, you'll have to contact Lenovo, it's an issue on their side.
#467 [06:00] <Chico> i have entered correct e-mail. play demo keeps coming up
#468 [06:00] <Galaxy_2Alex> Chico, What's your Minecraft Username?
#469 [06:01] <Chico> TheTeradactyl
#470 [06:01] <Galaxy_2Alex> Chico, You are using the wrong E-Mail Adress to log in.
#471 [06:02] * Apuva [Apuva@notlogged] has joined #minecrafthelp
#472 [06:02] <Chico> i am able to log into my mojang account w/ the same e-mail
#473 [06:03] <Apuva> 1.8 multiplayer is kicking me out all the time io.netty.handler.codec.decoderexception ... single play goes fine
#474 [06:04] <Galaxy_2Alex> Apuva, Does it also occur on the server mctest.ae97.net?
#475 [06:04] <Apuva> i can try, lets see
#476 [06:04] <Galaxy_2Alex> Chico, so... if you relog on https://minecraft.net/ with the exact same login data, do you see that username in the top-right corner?
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#479 [06:05] <jjuyu> in that pc i dont have a error on minecraft but i have to update drive
#480 [06:05] <MattMc> why synchunk?
#481 [06:05] <Galaxy_2Alex> jjuyu, Yes, and we gave you the driver that Lenovo offered for your Laptop, but that one doesn't apparently work, so it's an issue on Lenovo's side
#482 [06:05] <MattMc> <Synchunk> MattMc, your ZNC is outdated
#483 [06:06] <Synchunk> The newest version is 1.6.0
#484 [06:06] <MattMc> lenovo's drivers are model dependent
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#486 [06:06] <MattMc> *very model dependent
#487 [06:06] <MattMc> and i have got? Synchunk
#488 [06:06] <Galaxy_2Alex> Yes, we know, and I'm pretty sure Ralex gave him the correct driver.
#489 [06:07] <Synchunk> MattMc, and you're still using *awaynick? http://wiki.znc.in/Awaynick
#490 [06:07] <MattMc> ssht :P I am not that regularly on irc anymore to notice that stuff
#491 [06:08] <MattMc> i am using a autonick when i leave
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#494 [06:08] <Chico> Galaxy_2Alex, you were right. I was being told the same thing yesterday. For the life of me, I don't know why, I registered with mojang with one e-mail, then used my other for my launcher. Thank you.
#495 [06:09] <Synchunk> MattMc, http://bisqwit.iki.fi/jutut/away.html
#496 [06:09] <Galaxy_2Alex> Chico, No problem :)
#497 [06:10] <Apuva> Galaxy_2Alex: mctest.ae97.net seems to be working, it has not crashed
#498 [06:10] <MattMc> You're visibly announcing that you're away. Nobody is interested. LOL
#499 [06:11] <Chico> Now, my problem may be, I have two accounts and or launchers (2 different lap tops) with the same e-mail addy and passwords. Any suggestions to change one?
#500 [06:11] <Galaxy_2Alex> Apuva, On what server do you get the error message?
#501 [06:11] * ihqbkg34 [ihqbkg34@notlogged] has joined #minecrafthelp
#502 [06:11] <Galaxy_2Alex> Chico, ...you shouldn't be able to have to seperate accounts on one E-Mail Adress
#503 [06:11] <Galaxy_2Alex> *two
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#506 [06:13] <Apuva> Galaxy: uups it crashed: internal exception:io.netty.handler.codecdecoderexception: java.util.zip.dataformatexception: incorrect header check
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#508 [06:13] <Galaxy_2Alex> Apuva, On what server?
#509 [06:13] * adzonfire74 [adzonfire74@notlogged] has joined #minecrafthelp
#510 [06:13] <Chico> I wouldn't think so, either Galaxy. I bought the second so my son and I could play together. Should I log out of my newer account to see what happens?
#511 [06:14] <adzonfire74> Hey, where can i get help about my account?
#512 [06:14] <Apuva> galaxy: mctest.ae97.net
#513 [06:14] <Galaxy_2Alex> Apuva, Do you have any mods installed?
#514 [06:14] <Galaxy_2Alex> adzonfire74, Depends on what the issue is.
#515 [06:14] <Apuva> Galaxy no mods
#516 [06:14] <Galaxy_2Alex> ??> Apuva launcher/crash-log
#517 [06:14] <VoxelHead> Apuva: We need to see your crash log, which appears after a crash.
#518 [06:14] <VoxelHead> Apuva: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#519 [06:15] <Galaxy_2Alex> Chico, Use this to see what account is bound to which E-Mail Adress:
#520 [06:15] <Galaxy_2Alex> ??> Chico account/retrieve-name
#521 [06:15] <VoxelHead> Chico: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#522 [06:18] <Chico> Galaxy, may I have that full address? VoxelHead, I am trying the addy you gave me also.
#523 [06:18] <Apuva> where I can find the crash log?
#524 [06:18] <Galaxy_2Alex> Chico, Actually, VoxelHead is a bot
#525 [06:19] <Galaxy_2Alex> Chico, And he gave youi the thing I was refering to
#526 [06:19] <Galaxy_2Alex> Apuva, VoxelHead told you how to find it
#527 [06:20] * ultimate_miner21 [ultimate_miner21@notlogged] has joined #minecrafthelp
#528 [06:21] <ultimate_miner21> ok
#529 [06:21] <ultimate_miner21> i cannot open my game
#530 [06:22] <Galaxy_2Alex> ultimate_miner21, Does it crash?
#531 [06:22] <ultimate_miner21> yes
#532 [06:22] <Galaxy_2Alex> ??> ultimate_miner21 launcher/crash-log
#533 [06:22] <VoxelHead> ultimate_miner21: We need to see your crash log, which appears after a crash.
#534 [06:22] <VoxelHead> ultimate_miner21: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#535 [06:23] <ultimate_miner21> it jdoesn't open
#536 [06:23] <Galaxy_2Alex> ultimate_miner21, What is the error that shows up?
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#538 [06:24] <Apuva> Galaxy/Voxelhead: sorry, I can't follow. Minecraft has window open that says this internal error, then I'm lost what to do :(
#539 [06:24] <ultimate_miner21> the computer crast and i am trying to downlow the game again
#540 [06:24] <Galaxy_2Alex> Apuva, Did the game crash, or is the Minecraft Windows still open?
#541 [06:24] <ultimate_miner21> but the card already exist
#542 [06:24] <Galaxy_2Alex> ultimate_miner21, Just open the launcher again
#543 [06:24] <ultimate_miner21> how can i stat again?
#544 [06:25] <ultimate_miner21> or downlow the game
#545 [06:25] <Galaxy_2Alex> ultimate_miner21, Open the launcher again, it should be on the Desktop or wherever you installed it to
#546 [06:25] <ultimate_miner21> how i do that?
#547 [06:25] <Galaxy_2Alex> ultimate_miner21, Do you see Minecraft anywhere on your Desktop?
#548 [06:26] <ultimate_miner21> how do i do that?
#549 [06:26] <Apuva> Galaxy: no the game did not crash, the multiplayer thing kick me out and inform this io.netty thing and it tell also that my connection is lost
#550 [06:26] <ultimate_miner21> no
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#552 [06:26] <Galaxy_2Alex> ultimate_miner21, Alright, download it again, and install it: https://launcher.mojang.com/download/MinecraftInstaller.msi
#553 [06:27] <Apuva> Galaxy: I can go back to mainselection thing (it in finnish so I dont know real terms)
#554 [06:27] <Galaxy_2Alex> ??> Apuva win/reinst
#555 [06:27] <VoxelHead> Apuva: You may need to reinstall the locally installed files that Minecraft puts into place.
#556 [06:27] <VoxelHead> Apuva: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#557 [06:27] <Chico> Galaxy, my ydm e-mail is connected to my Mojang account. My isu e-mail has a mojang account. When I sign in to both launchers, I use the isu e-mail.
#558 [06:28] <Galaxy_2Alex> Chico, Does it work now properly though?
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#562 [06:34] <Chico> Galaxy, the first acount loads both our creative and survival worlds fine. What started this whole thing was me trying to get our second account to connect with the first account in order to play together. I opened LAN on first account and the second account just keeps searching for LAN.
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#564 [06:36] <Galaxy_2Alex> Chico, That might be an issue with your Network, sometimes the router has to configured in a specific way for it to work. What might also help is, if both systems use Windows, a "homegroup"
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#567 [06:37] <Andrio> Also, Java needs to be allowed through firewalls on both sides.
#568 [06:39] * lollieboy11 [lollieboy11@notlogged] has joined #minecrafthelp
#569 [06:39] <Galaxy_2Alex> Oh yes, and the Antivirus program also plays a role, some of them actively block the port Minecraft needs.
#570 [06:40] <lollieboy11> my minecraft won't start up
#571 [06:40] <Chico> Galaxy, I've cut and pasted your suggestion about my Network issue or "homegroup" and work on it later. Thank you for your help, you're a champion! Have a good morning, day or night.
#572 [06:40] <Galaxy_2Alex> lollieboy11, Does it crash?
#573 [06:41] <lollieboy11> yes
#574 [06:41] <Galaxy_2Alex> ??> lollieboy11 launcher/crash-log
#575 [06:41] <VoxelHead> lollieboy11: We need to see your crash log, which appears after a crash.
#576 [06:41] <VoxelHead> lollieboy11: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#577 [06:41] <lollieboy11> http://paste.ubuntu.com/11163991/
#578 [06:43] <Galaxy_2Alex> lollieboy11, Sorry, but your graphics card does not support Windows 8/8.1. You will have to downgrade to at least Windows 7, or upgrade your hardware.
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#580 [06:43] <lollieboy11> oke thanks
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#584 [06:47] <Apuva> Galaxy: now the Minecraft won't start http://paste.ubuntu.com/11164886
#585 [06:47] <Galaxy_2Alex> ??> Apuva tools/hjt
#586 [06:48] <VoxelHead> Apuva: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
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#588 [06:48] <VoxelHead> Apuva: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#591 [06:51] * AuBot kicked LeoDoesPickAxe from #minecrafthelp (Reason: eoDoesPickAxe :Please change your nickname.)
#592 [06:51] <Apuva> Voxel: http://paste.ubuntu.com/11164968
#593 [06:52] * lalabass2003 [lalabass2003@notlogged] has joined #minecrafthelp
#594 [06:52] <Galaxy_2Alex> Apuva, Looks like F-Secure is causing the issue, either disable it completely or uninstall it, then try to start up Minecraft again
#595 [06:53] <lalabass2003> i can not logg in to my account it wont let me reset my security ? plz help
#596 [06:53] <Galaxy_2Alex> lalabass2003, Contact Mojang with your transaction ID
#597 [06:53] <Galaxy_2Alex> ??> lalabass2003 account/transaction-id
#598 [06:53] <Galaxy_2Alex> ??> lalabass2003 account/trans-id
#599 [06:53] <VoxelHead> lalabass2003: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#600 [06:53] <lalabass2003> i tryed
#601 [06:53] <VoxelHead> lalabass2003: If you used PaySafeCard, your transaction ID is the card number.
#602 [06:53] <Galaxy_2Alex> ??> lalabass2003 account/send-email
#603 [06:53] <VoxelHead> lalabass2003: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#604 [06:54] <Galaxy_2Alex> lalabass2003, Wait for their answer then, there is nothing else you can do.
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#606 [06:54] <BlueNova> help im tring to reset my password and im not getting a email for it
#607 [06:55] <Galaxy_2Alex> BlueNova, Checked Spam and Ads folders?
#608 [06:55] <BlueNova> allready done that
#609 [06:55] <Apuva> F-Secure is an antivirus-program. If I disable it first and installing Minecraft do I have to leas my computer unprotected? Is the any anti-virus programs that will work with Minacraft?
#610 [06:55] <Galaxy_2Alex> BlueNova, Are you sure you are checking the correct E-Mail Adress?
#611 [06:55] <Galaxy_2Alex> ??> Apuva av/avast
#612 [06:55] <VoxelHead> Apuva: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#613 [06:55] <BlueNova> yes i only have one
#614 [06:55] <Galaxy_2Alex> BlueNova, How long have you been waiting for the E-Mail?
#615 [06:56] <BlueNova> 20 odd mins
#616 [06:56] <Galaxy_2Alex> BlueNova, In some cases, it takes up to an hour for such E-Mails to arrive
#617 [06:56] <BlueNova> ok
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#620 [07:04] <SaroxDE> Hello, when i want to login at account.mojang.com i get this error: http://prntscr.com/75tgil
#621 [07:05] <Galaxy_2Alex> SaroxDE, Currently getting the issue myself as well, you'll have to wait until it's fixed.
#622 [07:05] <SaroxDE> i have it since 12.5.2015
#623 [07:05] <SaroxDE> and my friends too
#624 [07:06] <Galaxy_2Alex> SaroxDE, Try a different browser.
#625 [07:06] <Galaxy_2Alex> SaroxDE, I'll try to bring this issue to Mojang's attention
#626 [07:06] <SaroxDE> ty
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#630 [07:13] <techguy> someone hacked my account need help getting it back
#631 [07:14] <techguy> is there someone that i can call for help
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#634 [07:15] <Newek> Anyone know how to delete twhitch account linked in a mojan account when twhich account dosen exist more?
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#636 [07:15] <techguy> someone hacked my account need help getting it back
#637 [07:15] <techguy> is there someone that i can call for help
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#639 [07:17] <Apuva> Galaxy & Voxel: Thank You! Uninstalling F-Secure helped and the Mine in multiplayer seems to be working. Me and especially my son is extremely thankful!
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#641 [07:18] <techguy> someone hacked my account need help getting it back [08:17] <techguy> is there someone that i can call for help
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#643 [07:21] <Galaxy_2Alex> ??> techguy account/hacked
#644 [07:21] <VoxelHead> techguy: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#645 [07:21] <VoxelHead> techguy: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#649 [07:26] <techguy> i have filled out that form and nobody has gotten back to me
#650 [07:26] <Galaxy_2Alex> techguy, How long have you been waiting for an answer?
#651 [07:27] <techguy> half hour or so
#652 [07:27] <Galaxy_2Alex> techguy, It usually takes 2-4 business days for them to answer, and no, there is nothing you can do to speed this up.
#653 [07:27] <techguy> is there a phone number that i can caal
#654 [07:28] <techguy> call
#655 [07:28] <Galaxy_2Alex> techguy, "there is nothing you can do to speed this up."
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#657 [07:29] <Kay> I made my minecraft account a very long tme ago... i need to sign in with the email but I cannot remember what email I signed up with. If I give you some information about my account could you give me the email I signed up with?
#658 [07:29] <techguy> thanks for your help
#659 [07:29] <Galaxy_2Alex> Kay, You will have to contact Mojang with your transaction ID
#660 [07:29] <Galaxy_2Alex> ??> Kay account/trans-id
#661 [07:29] <VoxelHead> Kay: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#662 [07:29] <VoxelHead> Kay: If you used PaySafeCard, your transaction ID is the card number.
#663 [07:29] <Galaxy_2Alex> ??> Kay account/send-email
#664 [07:29] <VoxelHead> Kay: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#665 [07:30] <Kay> Thanks guys :)
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#675 [07:47] <blazer> Hi
#676 [07:47] <Afootpluto> hi
#677 [07:47] <blazer> i have problem in launching the minecraft
#678 [07:48] <Afootpluto> blazer, what is the issue? a crash?
#679 [07:49] <blazer> After launching the minecraft.exe, it takes long time and comes out as "Minecraft could not be update"
#680 [07:50] <Afootpluto> ??> blazer launcher/log
#681 [07:50] <VoxelHead> blazer: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#682 [07:50] <VoxelHead> blazer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#683 [07:50] <blazer> in the nativelog file, "Runtime outdated! Runtime version should be should be 1.8.0_25
#684 [07:51] <blazer> http://paste.ubuntu.com/11165854/
#685 [07:53] <blazer> i have shared the abive url
#686 [07:53] <Afootpluto> blazer, download the launcher from minecraft.net/download
#687 [07:54] <blazer> i downloaded from this url only
#688 [07:55] <Afootpluto> blazer, download it again
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#690 [07:56] <Koalathis> Why does my minecraft still need java?
#691 [07:56] <Afootpluto> Koalathis, because it is coded in java
#692 [07:56] <Koalathis> I've read that minecraft doesn't need java anymore
#693 [07:57] <blazer> do i need to download exe file or msi file ?
#694 [07:57] <Koalathis> it says 'Thanks to a new launcher, Minecraft no longer requires you to install Java, so you can finally remove it.'
#695 [07:57] <Afootpluto> blazer, try the msi first
#696 [07:57] <Afootpluto> Koalathis, minecraft still uses java but now it is built in to the launcher
#697 [07:58] <Andrio> Koalathis, where did you find that?
#698 [07:58] <blazer> ok
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#709 [08:17] <ligabue78> hlifyc ,u.
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#711 [08:19] <blazer> i tried installing the msi. During unpacking launcher, the message "Unable to start the miecraft rutime environment. This is most likely caused by a corruption. Please try to re-install minecraft?
#712 [08:19] <GreyVulpine> blazer - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#713 [08:24] <blazer> Thanks. it worked
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#725 [08:33] <DerZombx> Hallo, ich spiele Minecraft jetzt seid ende 2014 und es ist nie etwas merkwürdiges passiert. Heute aber vor gerade einmal 10min wollte ich in Minecraft rein, ich musste mich anmelden ich versuchte mich anzumelden (mehrmals) doch ich kam nicht rein da steht ich würde meine e-mail falsch eingeben oder mein Passwort ich hab mich mehrfach überprüft und musste feststellen das es nicht geht was soll ich nun tun ???
#726 [08:34] <DerZombx> sorry für die rechtschreibfehler* xD
#727 [08:34] <GreyVulpine> DerZombx -
#728 [08:34] <GreyVulpine> E-Mail-Support bei Mojang https://help.mojang.com/customer/portal/emails/new
#729 [08:35] <DerZombx> kann es sein das mein acc gehackt wurde ?
#730 [08:35] <GreyVulpine> Ich weiß nicht.
#731 [08:35] <DerZombx> kann ich das irgendwie überprüfen ?
#732 [08:36] <DerZombx> überprüfen
#733 [08:36] <DerZombx> herrausfinden ?
#734 [08:36] <GreyVulpine> Email Mojang Support bei https://help.mojang.com/customer/portal/emails/new
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#744 [08:46] <DJames> Hello, I've just gotten Balkon's Weapons Mod, and it worked for a period of time, but then crashed. Help??
#745 [08:46] <GreyVulpine> Sorry, we don't support mods here.
#746 [08:46] <DJames> Could you at least take a look at the crash report?
#747 [08:46] <GreyVulpine> DJames - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#748 [08:47] <DJames> Thank you. http://paste.ubuntu.com/11166566/
#749 [08:48] <GreyVulpine> Looks like some sort of issue with dynamite. Beyond that, you'll need to contact whomever created the mod
#750 [08:48] <Andrio> Looks like that mod is for Minecraft 1.7.2.
#751 [08:49] <DJames> Well I did throw one, which seems to of caused the crash. Any suggestions?
#752 [08:49] <GreyVulpine> Again, we don't support mods here.
#753 [08:49] <DJames> Andrio, that doesn't seem likely.
#754 [08:49] <DJames> Well thank you for at least looking at the report.
#755 [08:49] <Andrio> How so?
#756 [08:49] <DJames> While were at it, my mouse has been buggy on multiplayer servers.
#757 [08:50] <DJames> It seems to just fly out of control from time to time.
#758 [08:50] <GreyVulpine> So.
#759 [08:50] <GreyVulpine> http://www.curse.com/mc-mods/minecraft/balkons-weaponmod -- First comment: "Finally they fixed the bug that the dynamite will crash you.....time to kill those slimes! :D
#760 [08:50] <DJames> Any way to help?
#761 [08:51] <DJames> Oh! Thank you sir!
#762 [08:51] <Andrio> Ah
#763 [08:51] <DJames> So about the mouse...
#764 [08:51] <Andrio> Yeah, he had an older version.
#765 [08:53] <DJames> Sorry for the doubt.
#766 [08:53] <DJames> And thanks again for the help.
#767 [08:54] <blazer> While minecraft launcher, the launcher log has lines "[19:23:00 WARN]: Had local file but it was the wrong size... had 49247 but expected 2017245"
#768 [08:54] <DJames> So do you know what to do about the mouse big?
#769 [08:54] <DJames> Bug*
#770 [08:55] <DJames> blazer, go into your profile settings, and click off the JVM arguments if its on.
#771 [08:56] <blazer> it is already off
#772 [08:56] <DJames> Good. Does this message appear everytime you load the game? and does it cause any problems with your game?
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#774 [08:57] <blazer> i seeing this message after downloading the minecraft.exe from the website. Earlier, i was not able to download the exe itself
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#776 [08:57] <DJames> Did it cause issues with your game performance?
#777 [08:58] <blazer> me?
#778 [08:58] <DJames> Yes.
#779 [08:59] <blazer> the launcher does not get the game running
#780 [08:59] <DJames> Have you tried re-installing the game?
#781 [09:00] <blazer> This is the first time i got the installer successfuly installed the game. And i launched it. Do u want to re-install ?
#782 [09:01] <DJames> Try it.
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#786 [09:06] <blazer> re-installed but the launcher log has the same error [19:36:23 INFO]: Attempting to download C:\Users\qy8\AppData\Roaming\.minecraft\assets\objects\46\4664de25eb2bfc88ebbd638cfae6934dd968ceaa for job 'Resources'... (try 0) [19:36:23 WARN]: Had local file but it was the wrong size... had 1977607 but expected 3668042
#787 [09:07] <tyteen4a03> blazer, do you have a slow internet connection?
#788 [09:07] <Walter> Hello i have a problem.I get a Minecraft reedem code and when i want to active i get a Problem answer:This card has already been redeemed. To download the game again, <a href="/me">go to your account overview page</a>.
#789 [09:07] <blazer> yes
#790 [09:07] <tyteen4a03> Walter, go to account.mojang.com/me
#791 [09:07] <blazer> ...
#792 [09:07] <tyteen4a03> blazer, you need a fast and stable internet connection for at least 15 minutes for Minecraft to download
#793 [09:07] * Pandette is now known as Pandette|Away
#794 [09:07] * pandameerkatpants33 [pandameerkatpants33@notlogged] has joined #minecrafthelp
#795 [09:08] <Andrio> 15 minutes?
#796 [09:08] <blazer> oh
#797 [09:08] <pandameerkatpants33> Why is there no minecraft pc forum?
#798 [09:08] <blazer> im on vaca
#799 [09:08] <tyteen4a03> Andrio, or like 5
#800 [09:08] <tyteen4a03> pandameerkatpants33, there is; minecraftforums.net
#801 [09:08] <blazer> in us it takes 3 seconds
#802 [09:08] <blazer> USA i mean
#803 [09:08] <blazer> ok so i cant get it here?
#804 [09:09] <tyteen4a03> blazer, not unless you can find a stable internet connection
#805 [09:09] <tyteen4a03> s/not//
#806 [09:09] <ExtremeBot> tyteen4a03 meant to say: blazer, unless you can find a stable internet connection
#807 [09:09] <blazer> I have
#808 [09:09] * Walter [Walter@notlogged] has quit. (Quit: Web client closed)
#809 [09:09] <pandameerkatpants33> But I cant find it there is xbox pocket edition ps3 ps4 psv but I can't pind mcpc
#810 [09:09] * Greek_Alexis [Greek_Alexis@notlogged] has quit. (Quit: Web client closed)
#811 [09:10] <blazer> ill atach my modem 2 my laptop ill ttry again
#812 [09:10] <tyteen4a03> pandameerkatpants33, Minecraft Discussion is for MC PC
#813 [09:10] * orthoplex64 [orthoplex64@notlogged] has joined #minecrafthelp
#814 [09:10] <pandameerkatpants33> Okay thanks for the help
#815 [09:10] * minecrafthelp568 [minecrafthelp568@notlogged] has joined #minecrafthelp
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#818 [09:11] * MattNeedsHelp [MattNeedsHelp@notlogged] has joined #minecrafthelp
#819 [09:12] <MattNeedsHelp> "A fatal error has been detected by the Java Runtime Environment"
#820 [09:12] <blazer> [19:41:23 WARN]: Had local file but it was the wrong size... had 162847 but expected 3668042 [19:41:23 WARN]: Had local file but it was the wrong size... had 648487 but expected 1754429 i have stable connection
#821 [09:12] <Kasperi> i just cant play minecraft
#822 [09:12] <MattNeedsHelp> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005a7555ec, pid=4948, tid=5080
#823 [09:12] <Kasperi> idk what is problem
#824 [09:13] <blazer> I dont understand i downloaded it before and played on it and all of a sudden it stoped working
#825 [09:13] <MattNeedsHelp> OS: Windows 7 , 64 bit Build 7601 Service Pack 1
#826 [09:13] <tyteen4a03> blazer, it was probably trying to update
#827 [09:14] <tyteen4a03> ??> MattNeedsHelp paste
#828 [09:14] <VoxelHead> MattNeedsHelp: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#829 [09:14] <tyteen4a03> MattNeedsHelp, paste the full crash report on Ubuntu Paste
#830 [09:14] <blazer> what should i do?
#831 [09:14] <Kasperi> i maybe cant play minecraft cuz i have windowns vista
#832 [09:14] * minecrafthelp568 [minecrafthelp568@notlogged] has quit. (Ping timeout: 204 seconds)
#833 [09:14] <blazer> ...
#834 [09:14] <Kasperi> can i do something
#835 [09:14] <Kasperi> i have very old comåuter
#836 [09:14] <tyteen4a03> Kasperi, what happens when you try?
#837 [09:14] <Kasperi> computer
#838 [09:15] * CharmingEd [CharmingEd@notlogged] has joined #minecrafthelp
#839 [09:15] <Kasperi> umm..
#840 [09:15] <Kasperi> wait minute
#841 [09:15] <blazer> what should i do plz help
#842 [09:15] <tyteen4a03> Kasperi, if you know the computer is old, then you have your answer: It probably can't run Minecraft
#843 [09:15] <Kasperi> ye
#844 [09:15] <blazer> can i stop it from updatig
#845 [09:15] <MattNeedsHelp> http://paste.ubuntu.com/11167027/
#846 [09:15] <tyteen4a03> blazer, as I said: find a better internet connection
#847 [09:15] <tyteen4a03> blazer, do you know the last version you played on?
#848 [09:15] <blazer> i just did
#849 [09:15] <blazer> better internet
#850 [09:16] <blazer> i played on 1.8.4
#851 [09:16] <tyteen4a03> ??> blazer launcher/log
#852 [09:16] <VoxelHead> blazer: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#853 [09:16] <VoxelHead> blazer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#854 [09:16] <blazer> the entire thing?
#855 [09:16] <Kasperi> idk but when i tryed first time i played 5 minutes and then my fps was 5 and that lagged so much now its no working anymore
#856 [09:16] <blazer> here is wherei think the problem is
#857 [09:16] <blazer> [19:41:23 WARN]: Had local file but it was the wrong size... had 162847 but expected 3668042 [19:41:23 WARN]: Had local file but it was the wrong size... had 648487 but expected 1754429
#858 [09:16] <MattNeedsHelp> http://paste.ubuntu.com/11167047/ is full crash report
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#860 [09:15] <tyteen4a03> blazer, yes, on Ubuntu paste
#861 [09:15] <blazer> k
#862 [09:15] <Kasperi> pls can someone help
#863 [09:15] <tyteen4a03> ??> MattNeedsHelp gpu/intel/ig4
#864 [09:16] <VoxelHead> MattNeedsHelp: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#865 [09:16] <VoxelHead> MattNeedsHelp: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#866 [09:16] <tyteen4a03> Kasperi, if you know the computer is old, then you have your answer: It probably can't run Minecraft
#867 [09:16] <tyteen4a03> Kasperi, the only way to fix it would be to buy a new computer
#868 [09:16] * gustavienricolimareis [gustavienricolimareis@notlogged] has quit. (Ping timeout: 204 seconds)
#869 [09:16] <Kasperi> oh
#870 [09:16] <Kasperi> =(
#871 [09:16] <tyteen4a03> ??> MattNeedsHelp launcher/change-version
#872 [09:16] <VoxelHead> MattNeedsHelp: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#873 [09:16] <Kasperi> then i need to go buy bye
#874 [09:16] <Kasperi> then i need to go buy bye
#875 [09:17] * Kasperi [Kasperi@notlogged] has left #minecrafthelp
#876 [09:17] <MattNeedsHelp> VoxelHead thank you!
#877 [09:17] <blazer> i pasted
#878 [09:18] <tyteen4a03> blazer, give us the URL
#879 [09:19] <blazer> http://paste.ubuntu.com/11167072/
#880 [09:19] <blazer> line 347
#881 [09:19] <blazer> i mean line 374
#882 [09:20] <blazer> plz work
#883 [09:20] <tyteen4a03> blazer, seems like the files was corrupt for some reason
#884 [09:21] <blazer> ...
#885 [09:21] <blazer> how ca i uncurrupt it
#886 [09:21] <tyteen4a03> blazer, get a fast connection, let it download
#887 [09:21] <blazer> I have a fast connection
#888 [09:21] <tyteen4a03> blazer, not to the servers
#889 [09:21] <blazer> thats how im chatting with u so fast
#890 [09:22] * GILL [GILL@notlogged] has quit. (Ping timeout: 204 seconds)
#891 [09:22] <blazer> ? servers ?
#892 [09:22] <tyteen4a03> blazer, text is different from files
#893 [09:22] <blazer> but i do have fast internet
#894 [09:22] <tyteen4a03> blazer, do you know how to open a command prompt?
#895 [09:22] <blazer> cause i downloaded before and played
#896 [09:22] <CharmingEd> my minecraft dont work
#897 [09:22] <blazer> um no
#898 [09:23] <blazer> command promp never heard off
#899 [09:23] <blazer> of^
#900 [09:23] <tyteen4a03> CharmingEd, do you have a crash report?
#901 [09:23] <tyteen4a03> ??> blazer win/cmd
#902 [09:23] <VoxelHead> blazer: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#903 [09:23] <CharmingEd> i pay $26.95 and my computer downloading but dont work
#904 [09:23] <tyteen4a03> blazer, run this command: tracert libraries.minecraft.net > log.txt & log.txt
#905 [09:23] <blazer> win/cmd?
#906 [09:24] <CharmingEd> i check
#907 [09:24] <tyteen4a03> blazer, read the message below
#908 [09:24] <tyteen4a03> blazer, wait for the command to run, a notepad window will open; copy everything inside and paste it on Ubuntu Paste
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#912 [09:28] <Emily> anyone here i have a minecraft issue
#913 [09:28] * Emily is now known as Guest44027
#914 [09:28] <Guest44027> anyone here?
#915 [09:28] <Guest44027> pls
#916 [09:29] <CharmingEd> the problems is graphics drivers
#917 [09:30] <tyteen4a03> Guest44027, what is it?
#918 [09:30] <tyteen4a03> ??> CharmingEd win/dxdiag
#919 [09:30] <blazer> http://paste.ubuntu.com/11167244/
#920 [09:30] <VoxelHead> CharmingEd: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#921 [09:30] <blazer> i pasted it
#922 [09:31] <Guest44027> i cant log into my minecrsft coz of the problems
#923 [09:31] <tyteen4a03> blazer, looks like a pretty slow connection to the minecraft servers
#924 [09:31] * CharmingEd_ [CharmingEd_@notlogged] has joined #minecrafthelp
#925 [09:31] <MattNeedsHelp> tyteen4a03 thank you as well
#926 [09:31] <tyteen4a03> ??> Guest44027 irc/multitasking/!
#927 [09:31] <VoxelHead> Guest44027: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#928 [09:31] * CharmingEd_ [CharmingEd_@notlogged] has quit. (Client Quit)
#929 [09:31] <VoxelHead> Guest44027: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#930 [09:31] <tyteen4a03> Guest44027, follow the directions above
#931 [09:31] <Guest44027> well i followed the instructions but got lost at the past bit
#932 [09:31] <tyteen4a03> Guest44027, what happened?
#933 [09:31] * MattNeedsHelp [MattNeedsHelp@notlogged] has quit. (Quit: Web client closed)
#934 [09:31] <blazer> so i cant do anything?
#935 [09:32] <tyteen4a03> blazer, nothing indeed
#936 [09:32] <blazer> D:
#937 [09:32] * zombiluca [zombiluca@notlogged] has joined #minecrafthelp
#938 [09:32] <blazer> nuuu
#939 [09:32] <blazer> ok then
#940 [09:32] <blazer> tks for everything
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#942 [09:33] <zombiluca> ccan anyone help me ?
#943 [09:33] <tyteen4a03> zombiluca, just ask your question
#944 [09:33] * jamesson [jamesson@notlogged] has joined #minecrafthelp
#945 [09:34] <zombiluca> if i start Minecraft i become a error that called "Lack of updated graphics drivers" what can i do ?
#946 [09:34] <tyteen4a03> ??> zombiluca win/dxdiag
#947 [09:34] <VoxelHead> zombiluca: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#948 [09:35] <zombiluca> yeah i paste it but what i must do than ?
#949 [09:36] <GreyVulpine> zombiluca - Give us the address to your paste
#950 [09:36] <tyteen4a03> zombiluca, give us the link
#951 [09:36] * tyteen4a03 flees
#951 [09:36] <zombiluca> http://paste.ubuntu.com/11167251/
#952 [09:38] <zombiluca> what must do ?
#953 [09:40] <GreyVulpine> zombiluca - Download and install: http://www.nvidia.com/download/driverResults.aspx/83819/en-us
#954 [09:41] <zombiluca> but why i have the error?
#955 [09:42] <GreyVulpine> zombiluca - You need to update your video driver, as per the download
#956 [09:42] <zombiluca> ok
#957 [09:43] <zombiluca> im downloading
#958 [09:43] <zombiluca> and when i have install it its work ?
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#960 [09:45] <CharmingEd> :( i depress
#961 [09:45] <AshiCzz> I can't log to my profile
#962 [09:45] <CharmingEd> i want play
#963 [09:45] <AshiCzz> I can't log to my profile
#964 [09:49] * oerg866_ [oerg866_@notlogged] has joined #minecrafthelp
#965 [09:49] <CharmingEd> my computer is windows 8.1 pro but what need put for graphic drivers
#966 [09:49] * ZombieeCraft [ZombieeCraft@notlogged] has joined #minecrafthelp
#967 [09:49] <GreyVulpine> CharmingEd - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#969 [09:50] <CharmingEd> i send everithing information what is the next step
#970 [09:51] <GreyVulpine> CharmingEd - Give us the address after you submit the report
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#972 [09:51] <ZombieeCraft> my minecraft launcher crashed by an issue on my graphic drivers, i tried to update the drivers but i found that have the newest version of it ..
#973 [09:51] <GreyVulpine> ZombieeCraft - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#974 [09:52] <ZombieeCraft> i just did it
#975 [09:52] <ZombieeCraft> http://paste.ubuntu.com/11167480/
#976 [09:53] * Player_ [Player_@notlogged] has joined #minecrafthelp
#977 [09:53] <GreyVulpine> ZombieeCraft - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#978 [09:53] <CharmingEd> thanks :(
#979 [09:53] <ZombieeCraft> can i downgrade my minecraft ?
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#983 [09:55] <ZombieeCraft> so, a older version of it ..
#984 [09:56] <GreyVulpine> ZombieeCraft - Nope
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#987 [09:57] <ZombieeCraft> so minecraft isn't avaliable to windows 8 ?
#988 [10:01] * cristian [cristian@notlogged] has joined #minecrafthelp
#989 [10:02] <Andrio> It's your graphics chipset that isn't supported, not Minecraft.
#990 [10:04] <ZombieeCraft> oh yes, my bad :)
#991 [10:05] <ZombieeCraft> thanks for all, dudes
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#996 [10:08] <Patel> I need help
#997 [10:09] * hhgff [hhgff@notlogged] has joined #minecrafthelp
#998 [10:09] <MattNeedsHelp> Any ideas on how to trouble shoot multiplayer? PC opens a game to the LAN. Laptop sees the game, but then I get a "failed to connect to server". I've been able to get it working in the past, but it seems that a java update messed everything up.
#999 [10:10] * Pandette|Away is now known as Pandette
#1000 [10:10] <hhgff> java.net.connectexception connection timed out no further information
#1001 [10:10] <Patel> i am getting an error -
#1002 [10:11] <Patel> org.lwjgl.LWJGLException: Pixel format not accelerated
#1003 [10:11] <Patel> A detailed walkthrough of the error, its code path and all known details is as follows:
#1004 [10:11] <hhgff> i want to join my friends server via lan but it says java.net.connectexception connection timed out no further information
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#1006 [10:15] <MattNeedsHelp> It was the firewall after all.
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#1015 [10:27] <gamester> hello, i got a question
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#1018 [10:28] <gamester> i got a DxDiag
#1019 [10:28] * catsy4ever [catsy4ever@notlogged] has quit. (Client Quit)
#1020 [10:28] <gamester> http://paste.ubuntu.com/11168082/
#1021 [10:28] * Emiardilla [Emiardilla@notlogged] has joined #minecrafthelp
#1022 [10:28] <gamester> does anyone know whats wrong with it
#1023 [10:30] <Andrio> Yeah: you need to update your graphics driver.
#1024 [10:30] <gamester> how?
#1025 [10:30] <Andrio> Edit your Minecraft launcher profile to use version 1.7.2, then install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#1028 [10:31] <gamester> thanks i will try it
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#1034 [10:33] <Emiardilla> I am trying to buy Premium Minecraft form the Store. I login without problems, but when I click Store, nothing appear on my screen
#1035 [10:34] <Andrio> You're at https://minecraft.net/store/minecraft?
#1036 [10:35] <Emiardilla> yes
#1037 [10:35] * usbpc [usbpc@notlogged] has quit. (Ping timeout: 198 seconds)
#1038 [10:35] <Andrio> Are you using Internet Explorer?
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#1041 [10:36] <Emiardilla> I am using Safari
#1042 [10:36] <chopper> anybody here using ubuntu?
#1043 [10:36] <chopper> of any version
#1044 [10:37] <chopper> on any version of the jre and most of ubuntu, I have minecraft SIGSEGV on my i965_dri.so file (intel graphics), and i have looked everywhere with no answer to my problem
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#1047 [10:39] * coopertrooper [coopertrooper@notlogged] has joined #minecrafthelp
#1048 [10:39] <coopertrooper> when i load minecraft at start a world only 1/4 of my screen is mincraft and 3/4 is just the color of the sky
#1049 [10:40] * christyelle_gata [christyelle_gata@notlogged] has quit. (Client Quit)
#1050 [10:40] <Emiardilla> I went to the direction you mentioned, and now I can access to the page. It is asking me to create an account, but I already have one,can I use the former one to buy it?
#1051 [10:41] * Mineegtg [Mineegtg@notlogged] has joined #minecrafthelp
#1052 [10:41] <Mineegtg> efnjj
#1053 [10:41] <chopper> what would cause the SIGSEGV on intel graphics chipsets
#1054 [10:41] <Andrio> Mhm
#1055 [10:41] <chopper> I just cant fix it
#1056 [10:41] <coopertrooper> when i load minecraft at start a world only 1/4 of my screen is mincraft and 3/4 is just the color of the sky
#1057 [10:41] <Andrio> Emiardilla, yes.
#1058 [10:42] <Emiardilla> How?
#1059 [10:42] * usbpc [usbpc@notlogged] has joined #minecrafthelp
#1060 [10:42] <Andrio> There should be a link that'll let you 'sign in'
#1061 [10:43] * bildramer [bildramer@notlogged] has quit. (Ping timeout: 180 seconds)
#1062 [10:43] <CubeTheThird> coopertrooper, can you get a screenshot of this?
#1063 [10:43] <Emiardilla> I am already "logged in", it is the same that "sign in"?
#1064 [10:43] <coopertrooper> ok
#1065 [10:44] * miguel [miguel@notlogged] has joined #minecrafthelp
#1066 [10:44] <coopertrooper> how do i paste it in to the chat
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#1068 [10:45] * Mineegtg [Mineegtg@notlogged] has quit. (Ping timeout: 204 seconds)
#1069 [10:45] <chopper> wow... nobody can help. how useful
#1070 [10:45] <CubeTheThird> ??> coopertrooper imgur
#1071 [10:45] <VoxelHead> coopertrooper: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1072 [10:45] <Emiardilla> The first step is "Create Mojan Account"
#1073 [10:45] * SimonPolski [SimonPolski@notlogged] has joined #minecrafthelp
#1074 [10:45] <CubeTheThird> chopper, are you using mesa drivers?
#1075 [10:46] <SimonPolski> I need help...
#1076 [10:46] <coopertrooper> what is imgur
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#1078 [10:46] <chopper> I didnt seem to have them so i went in synaptic after hearing something about it and installed them
#1079 [10:46] <chopper> still no luck
#1080 [10:46] <SimonPolski> I can't login to minecraft.net Im writing in right name and password.
#1081 [10:46] <CubeTheThird> coopertrooper, read what VoxelHead said
#1082 [10:46] <chopper> after about 27 minutes every time
#1083 [10:46] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#1084 [10:46] <chopper> it SIGSEGVs
#1085 [10:46] <CubeTheThird> chopper, did you reboot after installing mesa?
#1086 [10:46] <chopper> yes
#1087 [10:47] <CubeTheThird> SimonPolski, you should be using your email, not username
#1088 [10:47] <SimonPolski> [I can't login to minecraft.net Im writing in right name and password.
#1089 [10:47] <coopertrooper> ok il be back
#1090 [10:47] <SimonPolski> I do it...
#1091 [10:47] <SimonPolski> Still dosent work.
#1092 [10:47] <CubeTheThird> SimonPolski, try using a different web browser
#1093 [10:47] <SimonPolski> Like?
#1094 [10:47] <CubeTheThird> chopper, what intel CPU do you have?
#1095 [10:47] <CubeTheThird> SimonPolski, Firefox, google chrome..?
#1096 [10:47] <SimonPolski> Ok.
#1097 [10:47] <chopper> hold on I can find out. The computer itself is an hp probook 4440s
#1098 [10:48] <coopertrooper> ok http://i.imgur.com/o66IAgB.png?1 is the picture
#1099 [10:48] <CubeTheThird> coopertrooper, are you using mods or a texture pack?
#1100 [10:49] <coopertrooper> a texture pack
#1101 [10:49] <CubeTheThird> coopertrooper, ok. Let's check your drivers
#1102 [10:49] <chopper> Intel Core i5 (3rd Gen) 3210M / 2.5 GHz that sounds wrong tho CubeTheThird because my max clock speed is 1.9GHZ
#1103 [10:49] <CubeTheThird> ??> coopertrooper win/dxdiag
#1104 [10:49] <VoxelHead> coopertrooper: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1105 [10:49] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#1106 [10:49] <coopertrooper> i have tried deleting them and using default but it still does the screen spliting
#1107 [10:49] <CubeTheThird> chopper, hmm ok. You're running it on Ubuntu right? Is it fairly custom as an installation?
#1108 [10:50] * Ritsuka is now known as Kaname
#1109 [10:50] <CubeTheThird> coopertrooper, please follow the instructions VoxelHead gave
#1110 [10:50] * coopertrooper [coopertrooper@notlogged] has quit. (Quit: Web client closed)
#1111 [10:50] * PasstheBleach [PasstheBleach@notlogged] has joined #minecrafthelp
#1112 [10:50] <Emiardilla> Hey, I'm still here!!!!!!
#1113 [10:50] <chopper> CubeTheThird, yes ubuntu 15.04LTS but its running side by side windows 8.1 and 7. the reason I dont use those is because my fps is Drastically lower
#1114 [10:50] * heb3r2323 [heb3r2323@notlogged] has joined #minecrafthelp
#1115 [10:51] <CubeTheThird> Emiardilla, what's the problem?
#1116 [10:51] <heb3r2323> hi my minecraft keeps crashing and wont tart up
#1117 [10:51] * SimonPolski [SimonPolski@notlogged] has quit. (Ping timeout: 204 seconds)
#1118 [10:51] <CubeTheThird> heb3r2323, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1119 [10:51] <heb3r2323> http://paste.ubuntu.com/
#1120 [10:51] <CubeTheThird> chopper, when you say side-by-side you mean multi-booting right?
#1121 [10:51] <Emiardilla> Can I buy minecraft with mi current account????
#1122 [10:51] <chopper> yes dual boot
#1123 [10:51] <heb3r2323> http://paste.ubuntu.com/11168435/
#1124 [10:51] <CubeTheThird> heb3r2323, one moment
#1125 [10:52] <CubeTheThird> Emiardilla, do you already have Minecraft on it?
#1126 [10:52] <Emiardilla> I mean it tells me to create a mojang account.
#1127 [10:52] <CubeTheThird> heb3r2323, you didn't paste the whole thing onto the website
#1128 [10:52] <Emiardilla> But I already have one...
#1129 [10:52] * PasstheBleach [PasstheBleach@notlogged] has quit. (Client Quit)
#1130 [10:52] <CubeTheThird> Emiardilla, try using a different web browser to purchase it
#1131 [10:52] <heb3r2323> hold on let me see
#1132 [10:53] * PureEvil [PureEvil@notlogged] has joined #minecrafthelp
#1133 [10:53] <CubeTheThird> chopper, if you open the 'additional drivers' dialog, does anything come up in it?
#1134 [10:53] <Emiardilla> I'm using google chrome, is that bad???
#1135 [10:53] * FreiherrVonWild [FreiherrVonWild@notlogged] has joined #minecrafthelp
#1136 [10:54] <Emiardilla> ?????????
#1137 [10:54] <chopper> CubeTheThird, Yes its Unknown: Unknown, its using Processor microcode firmware for intel CPUS from intel-microcode
#1138 [10:54] <CubeTheThird> Emiardilla, some users have experienced an issue where they login to minecraft.net with their Mojang account, but it still asks you to make one. This is usually fixed by using a different browser
#1139 [10:54] * oiee [oiee@notlogged] has joined #minecrafthelp
#1140 [10:54] <CubeTheThird> chopper, ah ok that's normal. Are you using oracle java, or OpenJDK?
#1141 [10:54] <heb3r2323> ok im back sorry about that
#1142 [10:54] <heb3r2323> V
#1143 [10:54] <heb3r2323> http://paste.ubuntu.com/11168482/
#1144 [10:54] <PureEvil> I am looking for some ideas to monetize my server and stay within the EULA
#1145 [10:54] * oiee [oiee@notlogged] has quit. (Client Quit)
#1146 [10:54] <Emiardilla> Ok,Thanks.
#1147 [10:54] <PureEvil> anyone have any suggestions?
#1148 [10:54] <chopper> I tried all versions of oracle java and openjdk all of them still give that same error @CubeTheThird
#1149 [10:55] * Coolslugbug [Coolslugbug@notlogged] has joined #minecrafthelp
#1150 [10:55] * FabTheZen is now known as FabTheZen|Away
#1151 [10:55] <Coolslugbug> Can someone help me
#1152 [10:55] <CubeTheThird> PureEvil, you can show adds, accept donations, for examples
#1153 [10:55] <CubeTheThird> Coolslugbug, with what?
#1154 [10:55] <Coolslugbug> My miencraft wont launch
#1155 [10:55] <CubeTheThird> chopper, do you have an error log I could see?
#1156 [10:55] <CubeTheThird> Coolslugbug, what happens when you try?
#1157 [10:55] <Coolslugbug> Im running Windows 7 Ultimate and it says pixel format not exceletarted
#1158 [10:55] <CubeTheThird> heb3r2323, one sec
#1159 [10:55] <chopper> yes, but its not exactly a crash report, just an error log
#1160 [10:55] <CubeTheThird> Coolslugbug, do you have a dxdiag report?
#1161 [10:55] <PureEvil> ads inside the game?
#1162 [10:55] <Coolslugbug> Yea
#1163 [10:55] <CubeTheThird> chopper, copy it onto http://paste.ubuntu.com and give the URL here.
#1164 [10:56] <CubeTheThird> PureEvil, that's right
#1165 [10:56] <CubeTheThird> Coolslugbug, give a link to it here
#1166 [10:56] <chopper> ok @CubeTheThird
#1167 [10:56] <CubeTheThird> heb3r2323, download and install https://downloadcenter.intel.com/search?keyword=3rd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+2500
#1168 [10:56] <Coolslugbug> b------------------ System Information ------------------ Time of this report: 5/16/2015, 08:45:03 Machine name: CHRIS-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: English (Regional Setting: English) System Manufacturer: LENOVO System Model: 74494AU BIOS: Ver 1.00PARTTBLX Processor: Intel(R) Core(TM)2 Duo CPU L9600
#1169 [10:56] <PureEvil> do you know of a site that specializes in that?
#1170 [10:56] <CubeTheThird> Coolslugbug, paste it onto http://paste.ubuntu.com and give the URL here.
#1171 [10:56] <heb3r2323> k ty
#1172 [10:57] <CubeTheThird> PureEvil, no sorry
#1173 [10:57] <PureEvil> basically a "adsense" for minecraft
#1174 [10:57] <PureEvil> lol
#1175 [10:57] <chopper> Oh man that gave me terrible lag firefox almost crashed just pasting it
#1176 [10:57] <CubeTheThird> PureEvil, this chatroom is for tech support, so you're not going to get much info about it here
#1177 [10:57] <PureEvil> k any channel you can suggest for said questions?
#1178 [10:57] <Coolslugbug> http://paste.ubuntu.com/11168521/
#1179 [10:57] <Coolslugbug> Now what do i do
#1180 [10:58] <CubeTheThird> PureEvil, not really. You can read this blog post though: https://mojang.com/2014/06/lets-talk-server-monetisation/
#1181 [10:58] <chopper> @CubeTheThird It wont paste firefox doesnt load the next page after
#1182 [10:58] <PureEvil> Well thank you for the tips CubeTheThird
#1183 [10:58] <chopper> wait nevermind
#1184 [10:58] <chopper> think its gonna work
#1185 [10:58] <CubeTheThird> Coolslugbug, one sec
#1186 [10:58] <Coolslugbug> K
#1187 [10:58] * timvisher [timvisher@notlogged] has quit. (Ping timeout: 189 seconds)
#1188 [10:59] <CubeTheThird> Coolslugbug, try download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1189 [10:59] * timvisher [timvisher@notlogged] has joined #minecrafthelp
#1190 [10:59] <Coolslugbug> K what do i do when im done
#1191 [11:00] * Emiardilla [Emiardilla@notlogged] has quit. (Ping timeout: 204 seconds)
#1192 [11:00] <Coolslugbug> Im done now what
#1193 [11:00] <CubeTheThird> chopper, you can try a different pasting site like pastebin or gist
#1194 [11:00] <CubeTheThird> Coolslugbug, you installed it?
#1195 [11:00] <Coolslugbug> Yea it tells me to restart
#1196 [11:01] <Coolslugbug> so what do i do after i restart
#1197 [11:01] <chopper> ill try pastebin
#1198 [11:01] <CubeTheThird> Coolslugbug, after you restart try the game again
#1199 [11:01] <Coolslugbug> K im gonna restart
#1200 [11:03] * maduixa [maduixa@notlogged] has joined #minecrafthelp
#1201 [11:03] <chopper> oh and while im waiting CubeTheThird, I might as well mention this is modded 1.5.2 running 93 mods
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#1203 [11:04] <CubeTheThird> lovely
#1204 [11:04] <CubeTheThird> chopper, does it happen with a vanilla install?
#1205 [11:05] <chopper> @CubeTheThird, I havent tested it on vanilla, because what am i gonna do on vanilla for 30 minutes to make it crash?
#1206 [11:05] <maduixa> hello, i want to make my own server, for me it's good but nobody can enter on my server (i have windows8.1, i had my firewall off, i open port, java is allowed, i don't understand.
#1207 [11:05] <CubeTheThird> chopper, wait.. you only get this crash after 30 minutes of gameplay?
#1208 [11:05] <CubeTheThird> maduixa, you port forwarded?
#1209 [11:06] * Coolslugbug [Coolslugbug@notlogged] has joined #minecrafthelp
#1210 [11:06] <Coolslugbug> Still didnt wor
#1211 [11:06] <chopper> pretty much. well, around 27 minutes @CubeTheThird
#1212 [11:06] <maduixa> 25565
#1213 [11:06] <Coolslugbug> still didntwork
#1214 [11:06] <CubeTheThird> Coolslugbug, do you have custom windows themes?
#1215 [11:06] <CubeTheThird> chopper, sorry, but if the mods are causing it, I'm going to need to you test with vanilla
#1216 [11:06] <Coolslugbug> Cube it actually works now!
#1217 [11:06] <CubeTheThird> maduixa, what address are you giving people to connect?
#1218 [11:07] <CubeTheThird> Coolslugbug, uhh.. great!
#1219 [11:07] <chopper> That wont be a problem. Anything to fix it because i have been trying it for a week, trying to fix it in any way possible
#1220 [11:07] <maduixa> 82....
#1221 [11:07] <chopper> but no pasting site is working for the log right now
#1222 [11:07] <maduixa> i need to tell exactly ?
#1223 [11:07] <CubeTheThird> maduixa, yes...
#1224 [11:07] <maduixa> 82.238.50.163
#1225 [11:07] <CubeTheThird> .mcping 82.238.50.163
#1226 [11:08] <ExtremeBot> CubeTheThird: Sorry, but 82.238.50.163:25565 appears to be down! (Request timed out)
#1227 [11:08] <CubeTheThird> maduixa, did you edit the server.properties file?
#1228 [11:08] <maduixa> YES
#1229 [11:08] <CubeTheThird> maduixa, what did you change?
#1230 [11:08] <maduixa> nothing i believe
#1231 [11:09] <CubeTheThird> maduixa, is the server-ip blank?
#1232 [11:09] <maduixa> server-ip= yes nothing
#1233 [11:09] <CubeTheThird> maduixa, hmm ok. You are able to connect with localhost?
#1234 [11:09] <Coolslugbug> Wait Cube one more thing
#1235 [11:09] <maduixa> yes
#1236 [11:09] <CubeTheThird> Coolslugbug, yes?
#1237 [11:10] <maduixa> localhost is working
#1238 [11:10] <Coolslugbug> What was the Driver you sent me to mae it work again?
#1239 [11:10] <chopper> @CubeTheThird what about just uploading the error log through google docs? nothing else is going to want to work
#1240 [11:10] <CubeTheThird> maduixa, so, just to be sure, you forwarded port 25565 to your local IP address?
#1241 [11:10] <CubeTheThird> chopper, sure you can do that
#1242 [11:10] <CubeTheThird> Coolslugbug, .. why? IS your game working or not?
#1243 [11:10] <Coolslugbug> It is...but what made it work
#1244 [11:10] <chopper> alright i'll try but the wifi network im using right now is slow
#1245 [11:11] * Tony [Tony@notlogged] has joined #minecrafthelp
#1246 [11:11] <CubeTheThird> Coolslugbug, it's an update for your drivers
#1247 [11:11] <CubeTheThird> chopper, take your time
#1248 [11:11] <CubeTheThird> chopper, take your time
#1249 [11:11] * PureEvil [PureEvil@notlogged] has left #minecrafthelp
#1250 [11:11] <maduixa> i open tcp and ucp 25565 with my ip on my internet operator
#1251 [11:11] <Coolslugbug> Send me the link again
#1252 [11:12] <CubeTheThird> maduixa, wait you forwarded to what IP?
#1253 [11:12] <CubeTheThird> Coolslugbug, https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1254 [11:12] <Coolslugbug> https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1255 [11:12] * Minecraftkixx [Minecraftkixx@notlogged] has joined #minecrafthelp
#1256 [11:12] <maduixa> i have to look , wait
#1257 [11:12] <CubeTheThird> alrighty
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#1259 [11:13] * heb3r2323 [heb3r2323@notlogged] has quit. (Ping timeout: 204 seconds)
#1260 [11:14] * BlackHawk8100__ [BlackHawk8100__@notlogged] has joined #minecrafthelp
#1261 [11:14] <Minecraftkixx> can anyone help me with testing for a specifically named playerhead on the ground
#1262 [11:14] <maduixa> 192.168.0.1
#1263 [11:14] <BlackHawk8100__> :/
#1264 [11:14] * nathan_ [nathan_@notlogged] has joined #minecrafthelp
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#1266 [11:14] <CubeTheThird> maduixa, ah, there's the issue. That isn't your local IP address. Can you open cmd?
#1267 [11:14] <Galaxy_2Alex> BlackHawk8100__, How can we help you?
#1268 [11:14] <maduixa> yes
#1269 [11:14] * Minecraftkixx [Minecraftkixx@notlogged] has quit. (Client Quit)
#1270 [11:14] <BlackHawk8100__> I am having multiple issues xD
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#1275 [11:15] <CubeTheThird> BlackHawk8100__, start with 1 please
#1276 [11:15] <CubeTheThird> maduixa, run: ipconfig
#1277 [11:15] <BlackHawk8100__> 1. My mouse's acceleration increases 10 fold when in Minecraft, so when I turn, it goes really fast and uncontrollably. I have no idea how to fix it
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#1279 [11:15] * MattMc is now known as MattOfflineMc
#1280 [11:15] <maduixa> ok
#1281 [11:15] <CubeTheThird> maduixa, find your ipv4 in the output
#1282 [11:16] <Galaxy_2Alex> BlackHawk8100__, Lower your Mouse Sensitivity in your Settings
#1283 [11:16] <Galaxy_2Alex> BlackHawk8100__, 100 is default
#1284 [11:16] <BlackHawk8100__> I have
#1285 [11:16] <BlackHawk8100__> I think
#1286 [11:16] <maduixa> 192.168.0.10
#1287 [11:16] <chopper> @CubeTheThird ok im hoping this works, after i can get it uploaded to docs, i will run 1.5.2 w/o mods and wait until the crash
#1288 [11:16] <CubeTheThird> maduixa, forward to that
#1289 [11:16] <BlackHawk8100__> 2. When I use the MC Launcher, the .msi launcher, and I click on Edit profile, the window that pops up is all black, and when i hover over one box, it comes into view
#1290 [11:15] * DaveF [DaveF@notlogged] has joined #minecrafthelp
#1291 [11:15] <Galaxy_2Alex> BlackHawk8100__, Do you use programs like Overwolf or Evolve?
#1292 [11:16] * Ricoz [Ricoz@notlogged] has joined #minecrafthelp
#1293 [11:16] <BlackHawk8100__> No
#1294 [11:16] <DaveF> Will Minecraft work on a laptop with an Atom processor?
#1295 [11:16] <Galaxy_2Alex> BlackHawk8100__, Do you start Minecraft via Steam as a 3rd party program?
#1296 [11:16] <Galaxy_2Alex> DaveF, Most likely not.
#1297 [11:16] <maduixa> i don't understand
#1298 [11:16] <Galaxy_2Alex> DaveF, If it runs, it won't be playable.
#1299 [11:17] <BlackHawk8100__> I have it linked to it, but I dont launch it though steam
#1300 [11:17] <CubeTheThird> maduixa, forward port 25565 to 192.168.0.10
#1301 [11:17] <DaveF> Thank you Alex
#1302 [11:17] <Galaxy_2Alex> BlackHawk8100__, So the Steam Overlay shows in the game?
#1303 [11:17] <BlackHawk8100__> no
#1304 [11:18] <BlackHawk8100__> I use the actual MC launcher
#1305 [11:18] <chopper> @CubeTheThird what would happen if i swapped out mesa with i386 on a x64 bit install of ubuntu?
#1306 [11:18] <maduixa> i give you ipv4 anD then ?
#1307 [11:18] <BlackHawk8100__> But I have it linked so I CAN launch through steam
#1308 [11:19] <CubeTheThird> maduixa, forward port 25565 to 192.168.0.10
#1309 [11:19] <BlackHawk8100__> Actually
#1310 [11:19] <BlackHawk8100__> It isnt linked anymore
#1311 [11:19] <CubeTheThird> chopper, umm.. I don't entirely understand what you mean
#1312 [11:20] <Galaxy_2Alex> BlackHawk8100__, Does the Steam-pop-up show up when you start the launcher?
#1313 [11:20] <BlackHawk8100__> No
#1314 [11:20] <maduixa> i did , i have to boot my box i come back
#1315 [11:20] <Galaxy_2Alex> ??> BlackHawk8100__ tools/hjt
#1316 [11:20] <VoxelHead> BlackHawk8100__: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1317 [11:20] <VoxelHead> BlackHawk8100__: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1318 [11:20] <chopper> I mean go into synaptic, And set the i386 version of mesa as recommended, apply it and reboot, but this is a 64 bit system
#1319 [11:21] * felipeypiki [felipeypiki@notlogged] has joined #minecrafthelp
#1320 [11:21] <felipeypiki> hello
#1321 [11:21] <felipeypiki> argentina?
#1322 [11:21] <CubeTheThird> chopper, ah. well you're welcome to try.. personally I haven't used mesa drivers to run minecraft
#1323 [11:21] <Galaxy_2Alex> felipeypiki, Hello.
#1324 [11:21] <Galaxy_2Alex> felipeypiki, English only.
#1325 [11:22] * Yusuff25 [Yusuff25@notlogged] has joined #minecrafthelp
#1326 [11:22] * HDGeorg4Ever [HDGeorg4Ever@notlogged] has joined #minecrafthelp
#1327 [11:22] <Yusuff25> Can someone help me?
#1328 [11:22] * HDGeorg4Ever [HDGeorg4Ever@notlogged] has quit. (Client Quit)
#1329 [11:22] <chopper> Well I dont have much of a choice. I have tried everything, I have the official drivers but they are in rpm files and im not informed on how rpm works at all. plus there are a whole bunch of dependencies and im almost sure it wouldnt fix my issue
#1330 [11:22] <CubeTheThird> Yusuff25, what's the problem?
#1331 [11:23] * maduixa_ [maduixa_@notlogged] has joined #minecrafthelp
#1332 [11:23] <maduixa_> i'm back
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#1334 [11:23] <CubeTheThird> chopper, there are no proprietary intel drivers for linux
#1335 [11:23] * DancingDonut [DancingDonut@notlogged] has joined #minecrafthelp
#1336 [11:23] <chopper> i downloaded them from the hp website. I selected "linux"
#1337 [11:23] <DancingDonut> Hello
#1338 [11:23] <CubeTheThird> maduixa_, ok. what anti-virus and firewall software do you have?
#1339 [11:23] <BlackHawk8100__> http://paste.ubuntu.com/11168938/
#1340 [11:23] <Galaxy_2Alex> DancingDonut, Hello, how can we help you?
#1341 [11:24] <chopper> CubeTheThird, and also, https://drive.google.com/file/d/0B9_g07b0_CDYQWlVV2JXSjR1ZVU/view?usp=sharing
#1342 [11:24] <DancingDonut> I was wondering, why is my skin in Minecraft Beta not the skin it is now?
#1343 [11:24] <Yusuff25> I can't play Minecraft! I click on Minecraft and than i click Play but he say Minecraft Crash (Fix The Problem)
#1344 [11:24] <Galaxy_2Alex> DancingDonut, Because the skins do not work in older versions, sorry.
#1345 [11:24] * maduixa [maduixa@notlogged] has quit. (Ping timeout: 204 seconds)
#1346 [11:24] <Afootpluto> ??> BlackHawk8100__ av/norton/uninstall
#1347 [11:24] <VoxelHead> BlackHawk8100__: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#1348 [11:24] <maduixa_> now it's not good ? (i have symantec and firewall windows)
#1349 [11:24] <Galaxy_2Alex> ??> Yusuff25 launcher/crash-log
#1350 [11:24] <VoxelHead> Yusuff25: We need to see your crash log, which appears after a crash.
#1351 [11:24] <DancingDonut> No, i'm saying that it is an older skin than I currently have. How do I fix that?
#1352 [11:24] <VoxelHead> Yusuff25: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1353 [11:24] <DancingDonut> It's not that I don't have a skin.
#1354 [11:25] <Yusuff25> Voxe1Head i have do this?
#1355 [11:25] <Galaxy_2Alex> DancingDonut, Skins generally are not working in older versions, they get the skin from a different location which does not have your current skin.
#1356 [11:25] <Yusuff25> What than
#1357 [11:25] <BlackHawk8100__> Galaxy_2Alex I uninstall Norton?
#1358 [11:25] <Galaxy_2Alex> Yusuff25, Yes.
#1359 [11:25] * felipeypiki [felipeypiki@notlogged] has quit. (Client Quit)
#1360 [11:25] <Yusuff25> I can't play Minecraft! I click on Minecraft and than i click Play but he say Minecraft Crash (Fix The Problem)
#1361 [11:25] <maduixa_> did you try again ping on this 82.238.50.163 ?
#1362 [11:25] <DancingDonut> Galaxy_2Alex : Where is the location of that skin?
#1363 [11:25] <Galaxy_2Alex> BlackHawk8100__, Try that, in general, it's good to remove everything with the name "Norton" in it.
#1364 [11:26] <CubeTheThird> .mcping 82.238.50.163
#1365 [11:26] <Galaxy_2Alex> DancingDonut, It's on the old skin servers.
#1366 [11:26] <ExtremeBot> CubeTheThird: 82.238.50.163:25565 is up! There are currently 0 out of 20 players, running 1.8.4 (47); with a latency of 0.246s and an MOTD of "A Minecraft Server".
#1367 [11:26] <CubeTheThird> maduixa_, ah good now
#1368 [11:26] <CubeTheThird> Yusuff25, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1369 [11:26] <Yusuff25> I can't play Minecraft! I click on Minecraft and than i click Play but he say Minecraft Crash (Fix The Problem) Help me~!
#1370 [11:26] <Galaxy_2Alex> DancingDonut, Additionally, Alpha & Beta versions are no longer supported, so you are out of luck, sorry.
#1371 [11:26] <Galaxy_2Alex> ??> Yusuff25 launcher/crash-log
#1372 [11:26] <DancingDonut> :\
#1373 [11:26] <VoxelHead> Yusuff25: We need to see your crash log, which appears after a crash.
#1374 [11:26] <VoxelHead> Yusuff25: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1375 [11:26] <DancingDonut> Well thanks anyways!
#1376 [11:26] <Galaxy_2Alex> Yusuff25, Follow the instructions VoxelHead just gave you.
#1377 [11:27] <DancingDonut> Have a good day Alex!
#1378 [11:27] <Galaxy_2Alex> DancingDonut, No problem, have a nice day.
#1379 [11:27] * DancingDonut [DancingDonut@notlogged] has quit. (Client Quit)
#1380 [11:27] <Yusuff25> Galaxy_2Alex: i have do that!
#1381 [11:27] <Yusuff25> All the thing have i do!
#1382 [11:27] * wbanochcho [wbanochcho@notlogged] has joined #minecrafthelp
#1383 [11:27] <Galaxy_2Alex> Yusuff25, Yes, you have to do what VoxelHead just told you in order to receive further assistance.
#1384 [11:27] * wbanochcho [wbanochcho@notlogged] has quit. (Client Quit)
#1385 [11:27] <Galaxy_2Alex> BlackHawk8100__, We recommend Avast as an alternate AV programe
#1386 [11:27] <maduixa_> Oh so i will wait if a friend can connect tobe sure
#1387 [11:28] <Yusuff25> Galaxy_2Alex, i have do it?
#1388 [11:28] <Yusuff25> All the things have i do!
#1389 [11:28] <maduixa_> or somebody here can try for me to connect really ?
#1390 [11:28] <Galaxy_2Alex> Yusuff25, If you have already done it, please give us the link to the paste.
#1391 [11:28] <Yusuff25> The long text?
#1392 [11:29] <Galaxy_2Alex> Yusuff25, The long text has to be on http://paste.ubuntu.com/
#1393 [11:29] <Yusuff25> Or the URL
#1394 [11:29] * BlackHawk8100__ [BlackHawk8100__@notlogged] has quit. (Ping timeout: 204 seconds)
#1395 [11:29] <Galaxy_2Alex> Yusuff25, The URL please.
#1396 [11:29] <Yusuff25> Ok
#1397 [11:29] <Yusuff25> 1 moment Galaxy_2Alex
#1398 [11:29] <Yusuff25> Here!
#1399 [11:29] <Yusuff25> http://paste.ubuntu.com/11168827/
#1400 [11:30] <Yusuff25> Galaxy_2Alex: Here! is that good?
#1401 [11:30] <Galaxy_2Alex> Yusuff25, Yes, one moment
#1402 [11:31] <Yusuff25> Ok i wait!
#1403 [11:31] <maduixa_> somebody can connect just one min on that to verify if it is good ?82.238.50.163
#1404 [11:31] <Yusuff25> Can you wait maduixa_
#1405 [11:31] <CubeTheThird> chopper, btw your report says your cpu is: Intel(R) Celeron(R) CPU B840 @ 1.90GHz
#1406 [11:31] <maduixa_> yes
#1407 [11:31] <Yusuff25> Okay thanks!
#1408 [11:32] <Galaxy_2Alex> Yusuff25, Sorry, but your Laptop is far too old to run Minecraft, you will need a better system if you want to play the game.
#1409 [11:32] <chopper> Yeah, I didnt see that. I knew it was clocked at 1.9 GHZ so i said that that other thing couldnt be right
#1410 [11:32] <chopper> but im testing 1.5.2 UNMODDED
#1411 [11:33] <Yusuff25> Its a Computer Galaxy_2Alex
#1412 [11:33] <CubeTheThird> chopper, without forge right?
#1413 [11:33] <chopper> Yes completely clean
#1414 [11:33] <Yusuff25> Its a Computer Galaxy_2Alex
#1415 [11:33] <Galaxy_2Alex> Yusuff25, In any case, it's too old, sorry.
#1416 [11:33] <Yusuff25> How can i upgrade?
#1417 [11:33] <maduixa_> thanks a lot for all
#1418 [11:33] * Yusuff25 [Yusuff25@notlogged] has quit. (Quit: Web client closed)
#1419 [11:33] * Yusuff25 [Yusuff25@notlogged] has joined #minecrafthelp
#1420 [11:33] <Yusuff25> How can i upgrade Galaxy_2Alex
#1421 [11:33] <CubeTheThird> Yusuff25, your computer is too old to play. YOu need a newer computer
#1422 [11:33] <maduixa_> have a good day
#1423 [11:33] * Kyriakos [Kyriakos@notlogged] has joined #minecrafthelp
#1424 [11:34] * Maik [Maik@notlogged] has joined #minecrafthelp
#1425 [11:34] <Yusuff25> A upgrade can that?
#1426 [11:34] <Yusuff25> A upgrade can that?! CubeTheThird
#1427 [11:34] <Maik> hello, i have a problem with my dxdiag, does someone know whats wrong with it ---> http://paste.ubuntu.com/11169139/
#1428 [11:34] <Galaxy_2Alex> Yusuff25, I wouldn't recommend that as the hardware is overall very outdated.
#1429 [11:34] <CubeTheThird> Yusuff25, if you want you could get a newer graphics card, but a newer computer would be preferable
#1430 [11:35] <CubeTheThird> Maik, one sec
#1431 [11:35] <Galaxy_2Alex> Maik, One moment
#1432 [11:35] <chopper> CubeTheThird, If it helps, which im sure it means absolutely nothing, The game locks up for about 5 minutes before closing back to the launcher
#1433 [11:35] <Kyriakos> I need help with my minecraft game it crashes every time i try to play the demo version. here is my url Ubuntu Pastebin
#1434 [11:35] <CubeTheThird> Maik, try download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#1435 [11:35] <Kyriakos> http://paste.ubuntu.com/11169106/
#1436 [11:35] <CubeTheThird> Kyriakos, one moment
#1437 [11:35] <Yusuff25> CubeTheThird, Yes i want to get better grapichs
#1438 [11:35] <Maik> CubeTheThird, opnly instaling?
#1439 [11:36] <Galaxy_2Alex> Kyriakos, That is not the full DxDiag
#1440 [11:36] <Kyriakos> but i follow the steps
#1441 [11:36] <Galaxy_2Alex> Kyriakos, Please follow the instructions again, but copy the full DxDiag this time:
#1442 [11:36] <Galaxy_2Alex> ??> Kyriakos win/dxdiag
#1443 [11:36] <VoxelHead> Kyriakos: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1444 [11:36] <Kyriakos> okay
#1445 [11:36] <Yusuff25> Galaxy_2Alex: Yes i want to get better grapichs
#1446 [11:36] <CubeTheThird> what the heck is radeon r4 graphics?
#1447 [11:36] <Maik> which one i need to download CubeTheThird?
#1448 [11:36] <Yusuff25> Galaxy_2Alex: Yes i want to get better grapichs
#1449 [11:36] <CubeTheThird> Maik, catalyst software
#1450 [11:37] * felawen [felawen@notlogged] has joined #minecrafthelp
#1451 [11:37] <Yusuff25> CubeTheThird,Yes i want to get better grapichs
#1452 [11:37] <Maik> thanks
#1453 [11:37] <CubeTheThird> Yusuff25, I recommend you consult a computer professional about that
#1454 [11:37] <Galaxy_2Alex> Yusuff25, This is not our area of competence, sorry.
#1455 [11:37] <Yusuff25> ±)
#1456 [11:37] * joe [joe@notlogged] has joined #minecrafthelp
#1457 [11:37] <felawen> i have an issue with logging in to minecraft launcher
#1458 [11:37] <CubeTheThird> felawen, what's the issue?
#1459 [11:37] <Yusuff25> :( :(:(:(
#1460 [11:38] <felawen> it says socket timeoutexception
#1461 [11:38] <Kyriakos> Here it is again
#1462 [11:38] <Kyriakos> http://paste.ubuntu.com/11169172/
#1463 [11:38] <CubeTheThird> felawen, what anti-virus and firewall software do you have?
#1464 [11:38] <Kyriakos> Another
#1465 [11:38] <felawen> avg
#1466 [11:38] <felawen> added to exception
#1467 [11:38] <CubeTheThird> Kyriakos, the top of your report is missing
#1468 [11:38] <felawen> reinstalled minecraft and java
#1469 [11:38] <felawen> can connect to minecraft.net
#1470 [11:38] <Kyriakos> How?
#1471 [11:38] <CubeTheThird> Kyriakos, oh.. ya we can't help you. We don't assist with windows 10
#1472 [11:38] <Kyriakos> oh
#1473 [11:39] <Yusuff25> Bye everyone
#1474 [11:39] <Kyriakos> Thans Helping!!! Bye!
#1475 [11:39] <Yusuff25> Thanks for the help
#1476 [11:39] * Kyriakos [Kyriakos@notlogged] has quit. (Quit: Web client closed)
#1477 [11:39] <CubeTheThird> felawen, avg free?
#1478 [11:39] <Afootpluto> ??> felawen tools/hjt
#1479 [11:39] <felawen> yes
#1480 [11:39] <VoxelHead> felawen: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1481 [11:39] <VoxelHead> felawen: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1482 [11:39] * Yusuff25 [Yusuff25@notlogged] has quit. (Quit: Web client closed)
#1483 [11:39] <felawen> ok, right away
#1484 [11:40] * coopertrooper [coopertrooper@notlogged] has joined #minecrafthelp
#1485 [11:40] * joe_ [joe_@notlogged] has joined #minecrafthelp
#1486 [11:40] <joe_> i cant run minecraft it just keeps crashing it sayes particle not accelerated or something about graphics
#1487 [11:41] <coopertrooper> http://i.imgur.com/FGNF1es.png?1 i have a problem only 1/4 of my screen is miecraft
#1488 [11:41] <Galaxy_2Alex> joe_, Do you have a link to your DxDiag?
#1489 [11:41] <coopertrooper> minecraft
#1490 [11:41] <joe_> http://paste.ubuntu.com/11169169/
#1491 [11:41] <CubeTheThird> ??> coopertrooper win/dxdiag
#1492 [11:41] <VoxelHead> coopertrooper: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1493 [11:41] <coopertrooper> ok
#1494 [11:41] * joe [joe@notlogged] has quit. (Ping timeout: 204 seconds)
#1495 [11:42] <felawen> http://paste.ubuntu.com/11169228/
#1496 [11:42] <felawen> that's the hijack
#1497 [11:42] <CubeTheThird> ??> felawen av/avg
#1498 [11:42] <VoxelHead> felawen: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#1499 [11:42] <VoxelHead> felawen: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#1500 [11:42] <Galaxy_2Alex> ??> joe_ oem/hp/product-number
#1501 [11:42] <VoxelHead> joe_: You can find your HP Product Number here: http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
#1502 [11:42] <felawen> ok, will try that, thanks
#1503 [11:43] <coopertrooper> ok i did it
#1504 [11:43] * joe__ [joe__@notlogged] has joined #minecrafthelp
#1505 [11:43] <joe__> i am back
#1506 [11:43] <coopertrooper> http://paste.ubuntu.com/11169269/
#1507 [11:43] <coopertrooper> i did it
#1508 [11:43] <Galaxy_2Alex> ??> joe__ oem/hp/product-number
#1509 [11:43] <VoxelHead> joe__: You can find your HP Product Number here: http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
#1510 [11:43] <CubeTheThird> coopertrooper, one moment
#1511 [11:43] <coopertrooper> ok
#1512 [11:43] * Maik [Maik@notlogged] has quit. (Quit: Web client closed)
#1513 [11:44] <CubeTheThird> coopertrooper, download and install https://downloadcenter.intel.com/download/24696/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1514 [11:44] <coopertrooper> what will that do
#1515 [11:44] <CubeTheThird> coopertrooper, it will update your graphics drivers
#1516 [11:44] <coopertrooper> so what was going wrong
#1517 [11:44] <CubeTheThird> coopertrooper, your drivers are 4 years out of date
#1518 [11:45] * corwyn3590 [corwyn3590@notlogged] has joined #minecrafthelp
#1519 [11:45] <coopertrooper> oh ok
#1520 [11:45] * joe_ [joe_@notlogged] has quit. (Ping timeout: 204 seconds)
#1521 [11:46] * corwyn3590 [corwyn3590@notlogged] has quit. (Client Quit)
#1522 [11:46] <felawen> disabled the link scanner but still isn't letting me connect
#1523 [11:47] <CubeTheThird> felawen, what is the EXACT error message it gives you?
#1524 [11:48] * Yaramis12 [Yaramis12@notlogged] has joined #minecrafthelp
#1525 [11:48] <Yaramis12> Yaramis12
#1526 [11:48] <Yaramis12> M
#1527 [11:48] <Galaxy_2Alex> Yaramis12, How can we help you?
#1528 [11:48] <Yaramis12> Help
#1529 [11:48] <Yaramis12> Helo
#1530 [11:49] <felawen> "Sorry, but we couldn't connect to our servers. Please makesure that you are online and that Minecraft is not blocked. (Socket TimeoutException: connect timed out)"
#1531 [11:49] <felawen> obviously my internet is working
#1532 [11:49] <Yaramis12> Ay
#1533 [11:49] <CubeTheThird> felawen, ok. Can you check windows firewall, and make sure it's not blocking java?
#1534 [11:49] <felawen> ok
#1535 [11:49] <CubeTheThird> Yaramis12, do you need something?
#1536 [11:50] <Yaramis12> Aym wil spele nu yaramis vs supaham
#1537 [11:50] <Galaxy_2Alex> Yaramis12, English only.
#1538 [11:50] <Yaramis12> What
#1539 [11:50] <Galaxy_2Alex> Yaramis12, We can only help you if you talk English
#1540 [11:51] * coopertrooper [coopertrooper@notlogged] has quit. (Ping timeout: 204 seconds)
#1541 [11:51] <Yaramis12> No
#1542 [11:51] <Yaramis12> Nee ik kan geen Engels
#1543 [11:51] <CubeTheThird> Yaramis12, we only speak English here
#1544 [11:51] <Yaramis12> Wat
#1545 [11:51] <Yaramis12> Aym gaa
#1546 [11:52] <CubeTheThird> ??> Yaramis12 lang/nl
#1547 [11:52] <VoxelHead> Yaramis12: Wij spreken hier alleen Engels. U kunt echter, indien u dat wenst, het proberen met behulp van een vertaler, zoals https://translate.google.com/#nl/en
#1548 [11:52] <felawen> it appears checked, so it's allowed
#1549 [11:53] <felawen> should i add minecraft too?
#1550 [11:53] <CubeTheThird> felawen, if it's there, yes
#1551 [11:53] * coolsofie01 [coolsofie01@notlogged] has joined #minecrafthelp
#1552 [11:53] <chopper> CubeTheThird, its not gonna crash. only the modded crashes but i dont think its any individual mod
#1553 [11:54] <CubeTheThird> chopper, if it's only the modded, then we can't really help
#1554 [11:54] <chopper> ah
#1555 [11:54] <chopper> well then im screwed forever
#1556 [11:54] <chopper> Im gonna o
#1557 [11:54] <chopper> go
#1558 [11:54] <joe__> HP Pavilion 15-p208na Laptop sorry that took me so long
#1559 [11:54] <chopper> bye
#1560 [11:55] <coolsofie01> my minecraft crashed and it wont work.. what do i do?
#1561 [11:55] <CubeTheThird> coolsofie01, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1562 [11:55] * chopper [chopper@notlogged] has quit. (Quit: Web client closed)
#1563 [11:55] <coolsofie01> thanks
#1564 [11:55] * Yaramis12 [Yaramis12@notlogged] has quit. (Ping timeout: 204 seconds)
#1565 [11:55] <CubeTheThird> joe__, one sec
#1566 [11:56] <coolsofie01> i pasted it, what do i do now? )and sent it=
#1567 [11:56] <joe__> take your time
#1568 [11:56] <CubeTheThird> coolsofie01, give the link to your paste here
#1569 [11:56] <coolsofie01> http://paste.ubuntu.com/11169485/
#1570 [11:57] <coolsofie01> there :D
#1571 [11:57] <CubeTheThird> coolsofie01, one moment
#1572 [11:58] <coolsofie01> ok!
#1573 [11:58] <CubeTheThird> coolsofie01, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1574 [11:58] <CubeTheThird> joe__, download and install http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2032
#1575 [11:59] * manbloks [manbloks@notlogged] has joined #minecrafthelp
#1576 [11:59] <coolsofie01> ok
#1577 [12:00] <CubeTheThird> coolsofie01, open the resourcepacks folder
#1578 [12:00] * manbloks [manbloks@notlogged] has quit. (Client Quit)
#1579 [12:00] <joe__> this one AMD Mobility Radeon™ Driver 212 MB Omega (14.12) 12/8/2014
#1580 [12:00] <coolsofie01> ok
#1581 [12:01] * felawen [felawen@notlogged] has quit. (Ping timeout: 204 seconds)
#1582 [12:01] * seallover900 [seallover900@notlogged] has joined #minecrafthelp
#1583 [12:01] <CubeTheThird> coolsofie01, delete the purebd craft pack there
#1584 [12:01] <coolsofie01> i deleted some resource packs, and minecraft works now! thanks for the help :D
#1585 [12:01] <seallover900> Hi
#1586 [12:01] <CubeTheThird> hello seallover900
#1587 [12:01] <CubeTheThird> joe__, that's right
#1588 [12:02] <seallover900> Does anyone know where I can get my account fixed because it's acting like it doesn't exist at ALL
#1589 [12:02] <CubeTheThird> seallover900, can you elaborate on this?
#1590 [12:03] <seallover900> It says sorry but your username or password is incorrect
#1591 [12:04] <seallover900> Even though it's 100% right
#1592 [12:04] <CubeTheThird> seallover900, have you tried resetting your password?
#1593 [12:04] <seallover900> Yep
#1594 [12:04] <seallover900> The email hasn't come through
#1595 [12:04] <CubeTheThird> seallover900, how long have you been waiting for it?
#1596 [12:04] <seallover900> I've been waiting 20 minutes so I guess it doesn't work
#1597 [12:05] <CubeTheThird> seallover900, have you checked your spam folder?
#1598 [12:05] <seallover900> Yes
#1599 [12:05] * Alpha_Yeti [Alpha_Yeti@notlogged] has joined #minecrafthelp
#1600 [12:05] <CubeTheThird> seallover900, I'd recommend you wait 1 hour. If you still don't get it, you'll have to contact Mojang
#1601 [12:05] <CubeTheThird> ??> seallover900 mojang/email
#1602 [12:05] <VoxelHead> seallover900: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1603 [12:05] <VoxelHead> seallover900: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1604 [12:05] * prit123 [prit123@notlogged] has joined #minecrafthelp
#1605 [12:06] * Alpha_Yeti [Alpha_Yeti@notlogged] has quit. (Client Quit)
#1606 [12:06] <seallover900> Wow they have loads of staff xD Oh well I'll use my brothers accont if he lets me
#1607 [12:06] * felawen_ [felawen_@notlogged] has joined #minecrafthelp
#1608 [12:07] <felawen_> i've restarted my router and still nothing
#1609 [12:07] <felawen_> added minecraft to the firewall too
#1610 [12:07] <CubeTheThird> felawen_, ok lets do a malware scan
#1611 [12:07] * Torretsyndrom [Torretsyndrom@notlogged] has joined #minecrafthelp
#1612 [12:07] <CubeTheThird> ??> felawen_ av/adwcleaner
#1613 [12:07] <VoxelHead> felawen_: ADWCleaner is an utility to clean a PC which is infested with malware.
#1614 [12:07] <VoxelHead> felawen_: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1615 [12:09] <Torretsyndrom> Hi! Connot LogIn on Mojang.com Accounting-Page. I get That: Oops, an error occurred This exception has been logged with id xxxxxx. What did i wrong?
#1616 [12:09] <CubeTheThird> Torretsyndrom, the website is experiencing issues for certain users, with certain browsers
#1617 [12:09] <seallover900> YES
#1618 [12:09] <seallover900> Finally
#1619 [12:09] * prit123 [prit123@notlogged] has quit. (Client Quit)
#1620 [12:09] <Torretsyndrom> My Account is migrated long time ago.... AH,ok, not my Fault then?
#1621 [12:09] <seallover900> It randomly started to work
#1622 [12:10] <CubeTheThird> Torretsyndrom, it's not
#1623 [12:10] <Torretsyndrom> OK... then i have to wait a bit,,,,,
#1624 [12:10] <CubeTheThird> Torretsyndrom, may I ask what country you are in?
#1625 [12:10] <seallover900> What's your problem sir?
#1626 [12:10] <Torretsyndrom> ...from Germany
#1627 [12:10] <CubeTheThird> hmm.. not the first from germany to have that
#1628 [12:11] <seallover900> If you want a real malware cleaner download: https://www.malwarebytes.org/mwb-download/confirm/
#1629 [12:12] <seallover900> It's much more accurate btw
#1630 [12:12] <Torretsyndrom> ok, then i have to wait.... no problem. All i want is merch my Account with my Twitch account :-) ..i use this malware cleaner in Pro Version :-)
#1631 [12:12] <CubeTheThird> both work quite well actually
#1632 [12:12] <CubeTheThird> we use both malwarebytes and adwcelaner for people
#1633 [12:12] <felawen_> ok, scanned my pc, should i press cleaning? or do you first want the logfile?
#1634 [12:13] <CubeTheThird> felawen_, just clean
#1635 [12:13] <seallover900> Yeah I've used it in the past for fixing friends and famillys computers
#1636 [12:13] <seallover900> If it's a connectivity issue it's probably java or windows firewall
#1637 [12:14] <seallover900> I've had that problem in the past
#1638 [12:14] * seallover900 [seallover900@notlogged] has quit. (Quit: Web client closed)
#1639 [12:16] * felawen_ [felawen_@notlogged] has quit. (Ping timeout: 204 seconds)
#1640 [12:16] <Torretsyndrom> So ok, to solve my prob is only to wait, or should i do everythink else?
#1641 [12:15] <CubeTheThird> Torretsyndrom, you're welcome to try using different web browsers, but we don't have a definitive solution for this issue
#1642 [12:16] <Torretsyndrom> i try'd GC and FF, both dont work
#1643 [12:16] <CubeTheThird> maybe a proxy?
#1644 [12:16] <Torretsyndrom> Nope^^
#1645 [12:16] * felawen [felawen@notlogged] has joined #minecrafthelp
#1646 [12:18] <Torretsyndrom> Windows 8.1 64Bit, avast free, Malwarebytes Pro, no other security Software, windows standard firwall und a FritzBox
#1647 [12:18] * maro [maro@notlogged] has joined #minecrafthelp
#1648 [12:18] * GatoX [GatoX@notlogged] has joined #minecrafthelp
#1649 [12:19] <felawen> ok, so it found some malware, deleted it and restarted my pc and still can't connect, so malware wasn't the problem. The thing is me and my boyfriend get the same issue. that is why we thought it was our internet connection.
#1650 [12:19] <GatoX> http://paste.ubuntu.com/11169714/
#1651 [12:19] <CubeTheThird> felawen, hmm.. let's test that then. Can you open cmd?
#1652 [12:20] <CubeTheThird> GatoX, one moment
#1653 [12:20] <joe__> okay CubeTheThird i installed it
#1654 [12:20] <felawen> we restarted the router, both use avg and added java and minecraft launcher to exceptions
#1655 [12:20] <CubeTheThird> joe__, try the game now. You may have to reboot first
#1656 [12:20] <felawen> he added minecraft to the windows firewall as well
#1657 [12:20] * samat9 [samat9@notlogged] has joined #minecrafthelp
#1658 [12:20] <felawen> opened it
#1659 [12:20] <CubeTheThird> GatoX, download and install http://www.nvidia.com/download/driverResults.aspx/82701/en-us
#1660 [12:21] <CubeTheThird> felawen, run this command: ping sessionserver.mojang.com
#1661 [12:21] <samat9> My minecraft account has ben set to demo acc. Why?
#1662 [12:21] * orilevy [orilevy@notlogged] has joined #minecrafthelp
#1663 [12:21] <CubeTheThird> samat9, what is your minecraft username?
#1664 [12:21] <samat9> samat9
#1665 [12:22] <CubeTheThird> samat9, umm.. you should be logging in with your username, not email
#1666 [12:22] <samat9> i do
#1667 [12:22] <samat9> gade1201@gmail.com
#1668 [12:22] <felawen> it says request timed out 4 times
#1669 [12:22] <Torretsyndrom> OK, thx for Help! Have a nice Day! Bye!
#1670 [12:22] <CubeTheThird> samat9, no. Login with "samat9" not your email
#1671 [12:22] <CubeTheThird> felawen, what IP address did it give you?
#1672 [12:22] <samat9> oh! il try
#1673 [12:23] <samat9> thx! :D
#1674 [12:23] * german [german@notlogged] has joined #minecrafthelp
#1675 [12:23] <samat9> it works :D
#1676 [12:23] * samat9 [samat9@notlogged] has quit. (Client Quit)
#1677 [12:23] <felawen> 184.72.244.238
#1678 [12:24] * joe__ [joe__@notlogged] has quit. (Ping timeout: 204 seconds)
#1679 [12:24] <CubeTheThird> felawen, ok. Can you run: ping authserver.mojang.com
#1680 [12:24] <german> the minecraft launcher dosen't work
#1681 [12:24] <CubeTheThird> german, what does it do?
#1682 [12:24] <felawen> the same
#1683 [12:24] <german> unable to download Minecraft
#1684 [12:24] <felawen> so we don't have connection with the server?
#1685 [12:24] <CubeTheThird> german, what anti-virus and firewall software do you have?
#1686 [12:25] <german> and unable to update the minecraft native launcher
#1687 [12:25] <CubeTheThird> felawen, I only want the IP address from the ping
#1688 [12:25] * m4th5us [m4th5us@notlogged] has joined #minecrafthelp
#1689 [12:25] <german> I deactivate all anti Virus Programms
#1690 [12:25] <felawen> 54.243.57.125
#1691 [12:25] * guiumoura [guiumoura@notlogged] has joined #minecrafthelp
#1692 [12:25] <CubeTheThird> felawen, hmm ok, shouldn't be any issues there...
#1693 [12:26] <CubeTheThird> german, which ones do you have?
#1694 [12:26] <german> and i deactivate all Firewall setting
#1695 [12:26] * BlackHawk8100__ [BlackHawk8100__@notlogged] has joined #minecrafthelp
#1696 [12:27] <BlackHawk8100__> I am bac
#1697 [12:27] <german> at the computer? Windows 8
#1698 [12:27] <BlackHawk8100__> back*
#1699 [12:27] <CubeTheThird> german, what anti-virus and firewall software do you have?
#1700 [12:27] <m4th5us> My charts are outdated
#1701 [12:27] <german> norton
#1702 [12:27] <felawen> so, we're looking into the router to see if anything blocks those
#1703 [12:27] <Afootpluto> ??> german av/norton/uninstall
#1704 [12:27] <CubeTheThird> m4th5us, do you have a dxdiag report?
#1705 [12:27] <VoxelHead> german: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#1706 [12:27] <BlackHawk8100__> Um, the edit profile screen is black again, I installed Forge for 1.7.10 and 1.8
#1707 [12:27] <CubeTheThird> felawen, if possible, disable your router firewall
#1708 [12:27] <m4th5us> http://paste.ubuntu.com/11169839/
#1709 [12:27] <BlackHawk8100__> I have no idea what is going on
#1710 [12:27] <CubeTheThird> m4th5us, one moment
#1711 [12:28] <CubeTheThird> BlackHawk8100__, do you have custom windows themes?
#1712 [12:28] <BlackHawk8100__> I dont think so
#1713 [12:28] <german> I deinstall at the normal Windows programm
#1714 [12:28] <CubeTheThird> m4th5us, download and install https://downloadcenter.intel.com/download/24696/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1715 [12:28] <m4th5us> thank,bay
#1716 [12:28] <CubeTheThird> ??> german dl/win/alternate
#1717 [12:28] <VoxelHead> german: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1718 [12:28] <felawen> doesn't let us disable it, but it's set on low
#1719 [12:28] <CubeTheThird> BlackHawk8100__, are you using the default game launcher?
#1720 [12:28] <CubeTheThird> felawen, ok try that
#1721 [12:29] <felawen> it was already set on low
#1722 [12:29] <BlackHawk8100__> I fixed it
#1723 [12:29] <BlackHawk8100__> I had a bing theme
#1724 [12:29] <BlackHawk8100__> xD
#1725 [12:29] <CubeTheThird> ah there you go
#1726 [12:29] * m4th5us [m4th5us@notlogged] has quit. (Client Quit)
#1727 [12:30] <orilevy> Hi I am new and would appreciate your help the font on the menu is suddenly very samll i can hardly see anything do you know how can i fix it please
#1728 [12:31] <GatoX> thanks for help¡
#1729 [12:31] * GatoX [GatoX@notlogged] has quit. (Quit: Web client closed)
#1730 [12:31] <felawen> soooo still not working
#1731 [12:32] <CubeTheThird> felawen, hmm. Can you make me a new hjt report?
#1732 [12:32] <CubeTheThird> orilevy, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1733 [12:32] <german> II try the Programms an give you Feedback
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#1735 [12:33] * guiumoura [guiumoura@notlogged] has quit. (Quit: Web client closed)
#1736 [12:33] <felawen> http://paste.ubuntu.com/11169981/
#1737 [12:33] * Thunderhoof1 [Thunderhoof1@notlogged] has quit. (Client Quit)
#1738 [12:34] <CubeTheThird> felawen, disable bittorrent...
#1739 [12:34] * Thunderhoof1 [Thunderhoof1@notlogged] has joined #minecrafthelp
#1740 [12:34] * Thunderhoof1 [Thunderhoof1@notlogged] has quit. (Client Quit)
#1741 [12:35] <felawen> i usually do that on startup
#1742 [12:35] <CubeTheThird> hmm I don't see any other software that could be problematic
#1743 [12:35] <CubeTheThird> felawen, ok.. let's try a few other things
#1744 [12:35] <CubeTheThird> felawen, can you open cmd as administrator?
#1745 [12:35] <felawen> ok
#1746 [12:36] <felawen> done
#1747 [12:36] <CubeTheThird> felawen, run this: netsh winsock reset
#1748 [12:36] <felawen> k, done, should i restart now?
#1749 [12:37] <CubeTheThird> yes
#1750 [12:38] * german [german@notlogged] has quit. (Ping timeout: 204 seconds)
#1751 [12:39] <orilevy> cubethethird - what do i do after i open game dir?
#1752 [12:40] * felawen [felawen@notlogged] has quit. (Ping timeout: 204 seconds)
#1753 [12:40] <CubeTheThird> orilevy, delete the options.txt file
#1754 [12:40] * iris [iris@notlogged] has joined #minecrafthelp
#1755 [12:41] <CubeTheThird> orilevy, in the future, the option that probably change is the GUI scale (in the options menu)
#1756 [12:41] * felawen [felawen@notlogged] has joined #minecrafthelp
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#1758 [12:42] <felawen> ok, so restarted, tried minecraft, still not working
#1759 [12:42] <CubeTheThird> hmm
#1760 [12:42] <CubeTheThird> it's definitely sounding like an issue with your network then, since you say you're not the only one with this problem
#1761 [12:43] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#1762 [12:44] <felawen> we also made a port forwarding a while back to play together on a server, but disabled it now and it's still not helping....
#1763 [12:44] * car [car@notlogged] has joined #minecrafthelp
#1764 [12:44] <felawen> i think we'll just let it be for a while and try again in a few days...
#1765 [12:44] <CubeTheThird> alrighty. Port forwarding rules could mess with it
#1766 [12:45] <orilevy> thank you Cube - you helped :-)
#1767 [12:45] <CubeTheThird> no problem
#1768 [12:46] <felawen> we tried to play a few weeks ago and it kind of worked, i mean we logged in no problems but the server kept kicking me out(it's on his computer)
#1769 [12:46] <felawen> but now we've disabled it
#1770 [12:46] <felawen> both of us reinstalled minecraft
#1771 [12:46] * car [car@notlogged] has quit. (Client Quit)
#1772 [12:46] <felawen> we wanted to try to port forward via utorrent
#1773 [12:46] <CubeTheThird> felawen, hmm. Can you run a test on speedtest.net
#1774 [12:48] <felawen> ping 25 ms, download 19.23 mbps, up 3,48 mbps
#1775 [12:48] <CubeTheThird> hmm so that's not an issue
#1776 [12:49] * jjwoodward [jjwoodward@notlogged] has joined #minecrafthelp
#1777 [12:50] * jbb22 [jbb22@notlogged] has joined #minecrafthelp
#1778 [12:50] <jjwoodward> My son forgot his password, and email address he used to make his account. Is there anyway we could get the email?
#1779 [12:51] <CubeTheThird> jjwoodward, you can test emails here: http://www.minecraft.net/retrievename
#1780 [12:51] <CubeTheThird> jjwoodward, if you can't find it though, you will have to contact Mojang
#1781 [12:51] <jjwoodward> Okay.
#1782 [12:51] <CubeTheThird> ??> jjwoodward mojang/email
#1783 [12:51] <VoxelHead> jjwoodward: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1784 [12:51] <VoxelHead> jjwoodward: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1785 [12:51] * Paulus_Gamer123 [Paulus_Gamer123@notlogged] has joined #minecrafthelp
#1786 [12:52] <jbb22> i got a new computer and i cant load up minecraft because it crashes
#1787 [12:52] * paul47 [paul47@notlogged] has joined #minecrafthelp
#1788 [12:52] <CubeTheThird> jbb22, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1789 [12:52] * felawen [felawen@notlogged] has quit. (Ping timeout: 204 seconds)
#1790 [12:52] <jbb22> all of it
#1791 [12:52] <CubeTheThird> yes
#1792 [12:52] <jjwoodward> We actually have tried all the emails we know, and we were unable to find his. his minecraft.net account is still logged in is there anyway we can find the email on through his minecraft.net account
#1793 [12:53] <Paulus_Gamer123> help
#1794 [12:53] <CubeTheThird> jjwoodward, hmm not that I know of. You mean you are logged in to minecraft.net right now/
#1795 [12:53] <CubeTheThird> Paulus_Gamer123, what's the problem?
#1796 [12:53] * Paulus_Gamer123 [Paulus_Gamer123@notlogged] has quit. (Client Quit)
#1797 [12:54] <jjwoodward> were logged into minecraft.net but we dont know the email he used to create his account.. thats what were trying to figure out.
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#1799 [12:54] * paul47 [paul47@notlogged] has joined #minecrafthelp
#1800 [12:54] <CubeTheThird> jjwoodward, hmm.. one second I'll poke around
#1801 [12:55] <jjwoodward> Okay thank you.
#1802 [12:55] <jjwoodward> Okay thank you.
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#1809 [12:56] <CubeTheThird> jjwoodward, ok there may be an option. What browser are you using?
#1810 [12:56] <jjwoodward> google chrome
#1811 [12:56] <CubeTheThird> ok one sec
#1812 [12:58] * Dargosun [Dargosun@notlogged] has joined #minecrafthelp
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#1815 [12:59] <CubeTheThird> jjwoodward, ok open a new tab in chrome, and put this in as the address: chrome://settings/cookies
#1816 [13:00] <jjwoodward> ok
#1817 [13:00] <CubeTheThird> jjwoodward, click on the Content Settings button
#1818 [13:00] <CubeTheThird> err.. I hope the menu looks the same
#1819 [13:00] <jbb22> you haft to sign into that website
#1820 [13:00] <CubeTheThird> jbb22, no, just give the link to your paste here
#1821 [13:01] <jbb22> [06:55:32] [Client thread/INFO]: Setting user: jbb22 [06:55:32] [Client thread/INFO]: (Session ID is token:e13c4e9e525c4c1cb7e37bca09aacbae:6e09fef7a04341239cf8c94ef4c30919) [06:55:52] [Client thread/INFO]: LWJGL Version: 2.9.4 [06:56:01] [Client thread/INFO]: Reloading ResourceManager: Default [06:56:12] [Sound Library Loader/INFO]: Starting up SoundSystem... [06:56:13] [Thread-6/INFO]: Initializing LWJGL OpenAL [06:56:13] [Thread-6/INFO]: (The LWJGL b
#1822 [13:01] <CubeTheThird> jbb22, that's not the link
#1823 [13:01] * maro [maro@notlogged] has joined #minecrafthelp
#1824 [13:01] <CubeTheThird> jjwoodward, ahh nvm. Just search the cookies for minecraft.net
#1825 [13:01] <jbb22> what
#1826 [13:01] <CubeTheThird> jbb22, copy the website address of your paste, and give it here
#1827 [13:02] <jbb22> what do u mean
#1828 [13:02] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1829 [13:02] <CubeTheThird> jbb22, the website address, at the top of your browser. YOu can press f6 to highlight it
#1830 [13:02] <jbb22> http://www.minecraftforum.net/meta/chat#minecrafthelp
#1831 [13:02] <CubeTheThird> jbb22, no for this chat. For your paste
#1832 [13:03] <jbb22> ???
#1833 [13:03] <CubeTheThird> jbb22, did you paste the into onto http://paste.ubuntu.com ?
#1834 [13:04] <jbb22> ok copy and past it there and then what
#1835 [13:04] * Craig_ [Craig_@notlogged] has joined #minecrafthelp
#1836 [13:04] <CubeTheThird> jbb22, submit the paste, then copy the website address of your paste, and give it here
#1837 [13:05] <jbb22> http://paste.ubuntu.com/11170460/
#1838 [13:05] * __2op4u__ [__2op4u__@notlogged] has joined #minecrafthelp
#1839 [13:05] <jbb22> ok
#1840 [13:05] * CubeTheThird facepalms
#1840 [13:05] <Craig_> I have a Mojang account and have been playing Minecraft for a couple months now. About a week ago when i go onto Minecraft it is all black and i can hear the music still
#1841 [13:05] <CubeTheThird> jbb22, I want you to put your CRASH REPORT on the website
#1842 [13:06] <CubeTheThird> ??> Craig_ win/dxdiag
#1843 [13:06] <VoxelHead> Craig_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1844 [13:06] * __2op4u__ [__2op4u__@notlogged] has quit. (Client Quit)
#1845 [13:07] <jbb22> http://paste.ubuntu.com/11170526/
#1846 [13:07] <jbb22> ok
#1847 [13:07] <CubeTheThird> jbb22, try changing your game to version 1.7.2
#1848 [13:07] <CubeTheThird> ??> jbb22 launcher/change-version
#1849 [13:07] <VoxelHead> jbb22: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1850 [13:08] <jbb22> i now how to do it
#1851 [13:08] <CubeTheThird> jbb22, read what VoxelHead said
#1852 [13:08] <jbb22> then click play
#1853 [13:08] <CubeTheThird> yes
#1854 [13:08] <jbb22> ok
#1855 [13:09] <jbb22> its downloading
#1856 [13:09] * Craig_ [Craig_@notlogged] has quit. (Quit: Web client closed)
#1857 [13:10] <jbb22> what happends if it works
#1858 [13:10] * felawen [felawen@notlogged] has joined #minecrafthelp
#1859 [13:10] <CubeTheThird> jbb22, then your graphics card isn't able to play more recent versions of the game
#1860 [13:10] <felawen> sorry, my roommates restarted the router and lost connection
#1861 [13:10] <jbb22> what so i wont have good grafixs
#1862 [13:10] <CubeTheThird> no worries
#1863 [13:11] <jjwoodward> i still wasnt able to find the email.
#1864 [13:11] <CubeTheThird> jbb22, your graphics card was dropped support by intel in 2009
#1865 [13:11] <jbb22> what does that mean
#1866 [13:11] <CubeTheThird> felawen, is your network part of a public or school netowrk?
#1867 [13:11] <CubeTheThird> jbb22, it means, there's a bug in their last update, and they didn't fix it because they don't support your graphics card anymore. It's very old
#1868 [13:11] <felawen> no
#1869 [13:12] * tufflove6906 [tufflove6906@notlogged] has joined #minecrafthelp
#1870 [13:12] <jbb22> can i buy a new one
#1871 [13:12] <felawen> i can connect now
#1872 [13:12] <CubeTheThird> jbb22, is your computer a laptop or desktop?
#1873 [13:12] <CubeTheThird> felawen, oh... well that's good
#1874 [13:12] <jbb22> desktop
#1875 [13:12] <CubeTheThird> jbb22, then yes, you could in theory get a new one
#1876 [13:13] <felawen> thanks for the help :D
#1877 [13:13] <jbb22> ok how much r they
#1878 [13:13] <CubeTheThird> jbb22, anywhere from 40 USD to ~1000 USD
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#1880 [13:13] <jbb22> in British money?
#1881 [13:13] * maro [maro@notlogged] has quit. (Quit: Kein Bock mehr)
#1882 [13:14] <CubeTheThird> United States Dollar
#1883 [13:14] <jbb22> i cant load up 1.7.2 eather
#1884 [13:14] <CubeTheThird> oh really?
#1885 [13:14] <jbb22> yea
#1886 [13:14] <tufflove6906> I receive error code 112-1209 upon trying to install minecraft. Web searches recommend i change my wireless channel and i did. still receive same error code and cannot install
#1887 [13:14] <CubeTheThird> jbb22, let's check your drivers then
#1888 [13:14] <CubeTheThird> ??> jbb22 win/dxdiag
#1889 [13:14] <VoxelHead> jbb22: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1890 [13:15] <jbb22> what
#1891 [13:15] <CubeTheThird> tufflove6906, wait.. just an error code, or is there a log to go with it
#1892 [13:15] <CubeTheThird> jbb22, read what VoxelHead said
#1893 [13:15] <jbb22> ok
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#1899 [13:16] <tufflove6906> error code is unable to load file
#1900 [13:17] <CubeTheThird> tufflove6906, when do you get this? While installing the launcher?
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#1903 [13:18] <mhautau> when i try to log on minecraft it says that my screendriver has stopped working:/
#1904 [13:18] <CubeTheThird> ??> mhautau win/dxdiag
#1905 [13:18] <VoxelHead> mhautau: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1906 [13:19] <mhautau> i have already tried
#1907 [13:19] <CubeTheThird> mhautau, give the link to your dxdiag report here
#1908 [13:19] <tufflove6906> CubeTheThird > correct, upon installing for windows or ios for that matter it merelybwont allow the install i.e. unable to procees with download
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#1910 [13:20] <CubeTheThird> tufflove6906, wait IOS? What edition of minecraft are you talking about?
#1911 [13:20] <mhautau> http://paste.ubuntu.com/11170670/
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#1913 [13:20] <mhautau> that one?
#1914 [13:21] <CubeTheThird> mhautau, yes, one moment
#1915 [13:21] <tufflove6906> not for ios its for windows edition
#1916 [13:21] <CubeTheThird> mhautau, download and install http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#1917 [13:21] <CubeTheThird> tufflove6906, what anti-virus and firewall software do you have?
#1918 [13:23] * luisangelchoquecabello [luisangelchoquecabello@notlogged] has quit. (Client Quit)
#1919 [13:24] <mhautau> when i have downloaded it, will it work then?
#1920 [13:24] <CubeTheThird> mhautau, after you install it it should work
#1921 [13:24] <tufflove6906> trying to install on wii u....i have no idea what im doing. i purchased the software for my son, gave him permission to install via his username and now this error code prevents the install :(
#1922 [13:24] <CubeTheThird> tufflove6906, .. what?? there is no edition of minecraft for any nintendo console, including WII u
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#1924 [13:25] <tufflove6906> ahh okay thank you
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#1926 [13:30] <jbb22> can u send me that link again plz
#1927 [13:31] <CubeTheThird> ??> jbb22 win/dxdiag
#1928 [13:31] <VoxelHead> jbb22: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1933 [13:33] <jbb22> no the other one
#1934 [13:33] <CubeTheThird> http://paste.ubuntu.com ?
#1935 [13:33] <jbb22> yea thx
#1936 [13:34] <Skydragonlord8> I can log into game, and log into my account on Mojang but it gives me a user name/password error when I try to log into minecraft.net to set up my skin.
#1937 [13:34] <CubeTheThird> Skydragonlord8, try using a different web browser
#1938 [13:34] <Skydragonlord8> ok
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#1941 [13:35] <Jumpingbean> When I click play it looks like it's loading but then all it does is go to the white screen. Nothing else happens.
#1942 [13:37] <CubeTheThird> Jumpingbean, the launcher has a white screen, or the game window is white?
#1943 [13:38] <jbb22> http://paste.ubuntu.com/11170987/
#1944 [13:38] <Jumpingbean> Game window
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#1946 [13:38] <Skydragonlord8> @Cube - switching to IE from Chrome didn't work. Minecraft.net continues to not accept my user name and password, yet Mojang does
#1947 [13:38] <jbb22> ok
#1948 [13:38] <CubeTheThird> jbb22, one sec
#1949 [13:38] <CubeTheThird> ??> Jumpingbean win/dxdiag
#1950 [13:38] <VoxelHead> Jumpingbean: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1951 [13:39] <CubeTheThird> Skydragonlord8, you're using your email right?
#1952 [13:39] <Skydragonlord8> yes
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#1954 [13:40] * GrimReaper [GrimReaper@notlogged] has joined #minecrafthelp
#1955 [13:40] <GrimReaper> Can someone help me?
#1956 [13:40] <CubeTheThird> Skydragonlord8, hmm. odd. Try firefox?
#1957 [13:40] <CubeTheThird> GrimReaper, with what?
#1958 [13:40] <GrimReaper> i want to login but it says, signature algorithm mismatch
#1959 [13:40] <Skydragonlord8> ok...
#1960 [13:41] <CubeTheThird> jbb22, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#1961 [13:41] <CubeTheThird> GrimReaper, on the website, or in the game?
#1962 [13:41] <GrimReaper> when i launch the launcher
#1963 [13:41] <GrimReaper> i fill my email and pass
#1964 [13:41] <GrimReaper> i try to login
#1965 [13:41] <GrimReaper> but i get a message
#1966 [13:41] <GrimReaper> wait lemme copy it
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#1970 [13:43] * thiagocreeper [thiagocreeper@notlogged] has joined #minecrafthelp
#1971 [13:43] <GrimReaper> Sorry, but we couldn't connect to our servers. Please make sure that you are online and that minecraft is not blocked. (CertificateException: Signature algorithm mismatch.)
#1972 [13:43] <GrimReaper> whats this??
#1973 [13:43] <CubeTheThird> GrimReaper, what anti-virus and firewall software do you have?
#1974 [13:43] <GrimReaper> antivirus eset
#1975 [13:43] <GrimReaper> firewall idk
#1976 [13:44] <GrimReaper> how do i know that xd
#1977 [13:44] <GrimReaper> & i put minecraft in firewall so thats okay i think
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#1979 [13:44] <tck13> Hello, Why when I install Optifine and going to streaming on twitch.tv. I have gray window, how can I fix it? without Optifine it works but low fps!
#1980 [13:44] <CubeTheThird> ??> GrimReaper av/eset
#1981 [13:44] <VoxelHead> GrimReaper: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix this, open the advanced setup and follow this diagram: http://kb.eset.com/library/ESET/KB%20Team%20Only/SOLN3076/SOLN3076FIG1-3C.png
#1982 [13:44] <VoxelHead> GrimReaper: Then, try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#1983 [13:44] <GrimReaper> thanks voxel
#1984 [13:44] <CubeTheThird> tck13, we don't assist with mods, but we can try to help improve your fps
#1985 [13:44] <GrimReaper> ill try it
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#1988 [13:45] <tck13> ok, but what arre the other options?
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#1990 [13:45] * xSolrHuahwi [xSolrHuahwi@notlogged] has joined #minecrafthelp
#1991 [13:45] <xSolrHuahwi> Hello, recently some body changed my username from "xSolrHuahwi" to "Albertzz"
#1992 [13:45] <xSolrHuahwi> Is there a way somebody could reverse that?
#1993 [13:46] <CubeTheThird> tck13, well let's check your hardware firstly
#1994 [13:46] <GrimReaper> still the same problem voxel
#1995 [13:46] <CubeTheThird> ??> tck13 win/dxdiag
#1996 [13:46] <VoxelHead> tck13: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1997 [13:46] <GreyVulpine> xSolrHuahwi - Please email Mojang Support at: https://help.mojang.com/customer/portal/emails/new
#1998 [13:46] <Afootpluto> ??> GrimReaper tools/hjt
#1999 [13:46] <VoxelHead> GrimReaper: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2000 [13:46] <VoxelHead> GrimReaper: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2001 [13:46] <xSolrHuahwi> Thanks man.
#2002 [13:46] <thiagocreeper> I am trying to get my son an account I type his email but it tells me it can't verify it. I don
#2003 [13:46] <thiagocreeper> I am trying to get my son an account I type his email but it tells me it can't verify it. I don
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#2005 [13:46] <thiagocreeper> t understand what is going on?
#2006 [13:46] <jbb22> h
#2007 [13:47] * tackiban26 [tackiban26@notlogged] has joined #minecrafthelp
#2008 [13:47] <CubeTheThird> thiagocreeper, it should send a verification email to verify it
#2009 [13:47] <jbb22> http://paste.ubuntu.com/11170987/
#2010 [13:48] <tck13> yes, that is a windows laptop. http://www.toshiba.nl/laptops/satellite/satellite-c50-b/satellite-c50-b-14z/
#2011 [13:48] <CubeTheThird> jbb22, did you install the driver I gave you?
#2012 [13:48] <CubeTheThird> tck13, please follow the instructions VoxelHead gave you
#2013 [13:50] <jbb22> yes
#2014 [13:50] <GrimReaper> http://paste.ubuntu.com/11171198/
#2015 [13:50] <GrimReaper> here voxel
#2016 [13:50] <thiagocreeper> I got the email. I used the link it asked me to input my email, his email and credit card information but it still tells me the child's email could not be verified.
#2017 [13:50] <CubeTheThird> jbb22, try version 1.7.2 again
#2018 [13:50] <jbb22> it worked
#2019 [13:50] <CubeTheThird> thiagocreeper, oh.. that's odd
#2020 [13:50] <tackiban26> minecraft
#2021 [13:50] <CubeTheThird> ??> thiagocreeper account/verify
#2022 [13:50] <jbb22> can i play servers
#2023 [13:50] <CubeTheThird> hmm wait
#2024 [13:51] <CubeTheThird> ??> thiagocreeper account/send-email
#2025 [13:51] <VoxelHead> thiagocreeper: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2026 [13:51] <jbb22> no i cant
#2027 [13:51] <CubeTheThird> oh.. wrong one one sec
#2028 [13:51] <CubeTheThird> ahhh
#2029 [13:51] <Afootpluto> ??> GrimReaper av/mcafee/uninstall
#2030 [13:51] <VoxelHead> GrimReaper: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2031 [13:51] <CubeTheThird> ??> thiagocreeper account/resend-email
#2032 [13:51] <VoxelHead> thiagocreeper: Click here to have Mojang resend the verification email: https://account.mojang.com/me/resendVerifyEmail
#2033 [13:52] <tck13> Oki, Its a friend of me with skype so he is doing it now. I have self a good gaming pc but we want to stream together without gaming capture (not at the same place). Link is coming in a few minutes!
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#2035 [13:52] <Bigg31> Help, my Minecraft account was migrated and I do not know the email i registered with so I can no longer log back in D;
#2036 [13:53] <CubeTheThird> tck13, if it's easier your friend could join this chatroom directly
#2037 [13:53] <GreyVulpine> Bigg31 - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#2038 [13:53] <Bigg31> I already did that but it did not work D:
#2039 [13:53] <GreyVulpine> Bigg31 - Then you'll need to email Mojang Support at: https://help.mojang.com/customer/portal/emails/new
#2040 [13:53] <tck13> http://paste.ubuntu.com/11171243/
#2041 [13:53] <Bigg31> okay thanks
#2042 [13:54] <tck13> Sorry he can no Englisch, I a little bit!
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#2049 [13:55] <CubeTheThird> tck13, ok your friend can try updating these drivers: https://downloadcenter.intel.com/download/24826/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
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#2052 [13:56] <tck13> Ok, thanks he is going to do that now. You hear in a few minutes more from me!
#2053 [13:57] * GrimReaper [GrimReaper@notlogged] has quit. (Ping timeout: 204 seconds)
#2054 [13:57] <Austin_> I am having some issues with my Vanilla server, It freezes maybe every 5 minutes and stayes freezes for 10-15 seconds. What odd is, it only shows that it is behind ticks when it does that. No other times does it say in console unless it's freezing it is behind ticks. Ticks it behid is about 50 - 60
#2055 [13:58] <CubeTheThird> Austin_, does this happen with a fresh world?
#2056 [13:59] <Austin_> Good idea, I could test that. I was thinking it could be a world issue.
#2057 [13:59] <Austin_> I am running a E3-1271V3 which right now is the top highest for single threaded performance. I think my server shouldn't be doing this :/
#2058 [13:59] <Austin_> Unless I was wrong with what MC likes for processors
#2059 [13:59] * Skydragonlord8 [Skydragonlord8@notlogged] has quit. (Ping timeout: 204 seconds)
#2060 [13:59] <Austin_> Single threaded performance
#2061 [13:59] <Lord_Ralex> Could be the GC running too
#2062 [14:00] <Austin_> Garbage collector?
#2063 [14:00] <Lord_Ralex> mhm
#2064 [14:00] <CubeTheThird> you can usually get an improvement from running GC on a separate thread
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#2066 [14:00] <CubeTheThird> the server can also utilize a few extra threads, if different dimensions are loaded at the same time
#2067 [14:00] <Lord_Ralex> If it is occasionally doing it, that sounds like it would be a GC running
#2068 [14:01] <Austin_> Does changing my start up arguments support garbage collector?
#2069 [14:01] * GrimReaper [GrimReaper@notlogged] has joined #minecrafthelp
#2070 [14:01] <GrimReaper> voxel
#2071 [14:01] <CubeTheThird> yes some JVM args are for the GC
#2072 [14:01] <Lord_Ralex> You can change GC settings through startup stuff, yeah
#2073 [14:01] <CubeTheThird> GrimReaper, VoxelHead is a robot
#2074 [14:01] <GrimReaper> i uninstalled mcafeee
#2075 [14:01] <GrimReaper> what now
#2076 [14:01] <Austin_> Yea I changed that
#2077 [14:01] <Austin_> I'll post my start up here
#2078 [14:01] <CubeTheThird> GrimReaper, try the game now
#2079 [14:02] <Austin_> http://pastebin.com/6whTYf7t
#2080 [14:02] <Austin_> That's my start up script
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#2084 [14:02] <Austin_> Is it good? Or should I change it.
#2085 [14:02] <tck13> CubeTheThird, Windows say This program is not for your pc and closed the installer!
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#2087 [14:03] <CubeTheThird> tck13, hmm ok one sec
#2088 [14:03] <Lord_Ralex> Austin_, what version of java are you running?
#2089 [14:03] <Austin_> Java 8
#2090 [14:03] <Austin_> Let me check excactly
#2091 [14:04] <Lord_Ralex> and does your server really need 10G
#2092 [14:04] <Lord_Ralex> or even 8G to start
#2093 [14:04] <Austin_> we get about 30-50 people
#2094 [14:05] <Lord_Ralex> can you try doing just java -jar -Xmx6G -Xms4G minecraft_server.jar ?
#2095 [14:05] <GrimReaper> still same problem
#2096 [14:05] <Lord_Ralex> too much memory makes Java cry really, and let's see how the default flags work with it
#2097 [14:05] * thiagocreeper [thiagocreeper@notlogged] has quit. (Quit: Web client closed)
#2098 [14:06] <GrimReaper> signature algorithm mismatch
#2099 [14:06] <Austin_> Alright one moment
#2100 [14:06] <GrimReaper> nothing helped
#2101 [14:06] * Alexius2000 [Alexius2000@notlogged] has joined #minecrafthelp
#2102 [14:06] <Austin_> Also running java 64-Bit, Build 1.8.0+45-b14
#2103 [14:07] <Austin_> 45-b14, typo
#2104 [14:07] <GrimReaper> is someone helping?
#2105 [14:08] <tck13> Has he the newest mincraft_server.jar?
#2106 [14:08] <CubeTheThird> tck13, try this one: http://support1.toshiba-tro.de/tedd-files2/0/display-20140523112825.zip
#2107 [14:08] <GrimReaper> CertificateException: Signature algorithm mismatch
#2108 [14:09] <GrimReaper> cmon someone help please
#2109 [14:09] * Italoide10 [Italoide10@notlogged] has joined #minecrafthelp
#2110 [14:09] <tck13> CubeTheThird and?
#2111 [14:09] <GreyVulpine> Grim_Reaper - New hijackthis report, please.
#2112 [14:09] <GreyVulpine> ??> GrimReaper tools/hjt
#2113 [14:09] <VoxelHead> GrimReaper: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2114 [14:09] <Italoide10> Preciso de ajuda
#2115 [14:09] <VoxelHead> GrimReaper: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2116 [14:10] <Italoide10> I need help
#2117 [14:10] <tck13> He is going to test that file/program/driver. You hear so more from me!
#2118 [14:10] <GreyVulpine> Italoide10 - With?
#2119 [14:10] <GrimReaper> http://paste.ubuntu.com/11171567/
#2120 [14:10] <GrimReaper> here
#2121 [14:11] <Italoide10> Please help my minecraft demo are not running, the site says my drivers are nor updated
#2122 [14:11] <GreyVulpine> Italoide10 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2124 [14:11] <Italoide10> yeah but i already made it
#2125 [14:11] <GreyVulpine> Italoide10 - Please give us the address to it
#2126 [14:12] <Italoide10> for where?
#2127 [14:12] <GreyVulpine> GrimReaper - I still see Mcafee installed on that machine.
#2128 [14:12] <GrimReaper> impossible
#2129 [14:12] <GreyVulpine> Italoide10 - The address to the dxdiag report that you submitted to http://paste.ubuntu.com
#2130 [14:12] <Italoide10> Here http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#2131 [14:12] <GreyVulpine> GrimReaper - From your HJT report, lines 31, 67, and 90 show components of Mcafee installed
#2132 [14:12] <Alexius2000> Hello, it's my first time on here. After some months when Minecraft worked fine, I'm now finding that it always crashes on attempting to launch. I have tried updating Java, and my graphics card driver, but no joy. What appear to be the 'headline' parts of the Game Output tab, are as follows:
#2133 [14:13] <GreyVulpine> Italoide10 - Yes, please follow the instructions on that page
#2134 [14:13] <Alexius2000> # A fatal error has been detected by the Java Runtime Environment:
#2135 [14:13] <GreyVulpine> Italoide10 - When you are finished, you'll end up with a link from http://paste.ubuntu.com
#2136 [14:13] <GreyVulpine> Alexius2000 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2137 [14:13] <Italoide10> I followed
#2138 [14:13] <Italoide10> and I made ir
#2139 [14:13] <Italoide10> it*
#2140 [14:13] <GreyVulpine> Italoide10 - Then please give us your http://paste.ubuntu.com/xxxxxxx address
#2141 [14:13] <GrimReaper> http://paste.ubuntu.com/11171666/
#2142 [14:13] <GrimReaper> and now ?
#2143 [14:13] <Italoide10> http://paste.ubuntu.com/11171524/
#2144 [14:13] <Ignite> Hi I've been having trouble recently with Minecraft. I was playing on Mineplex and I suddenly could not left click to mine/hit. I went to another server to see if it was a problem with that server only but the problem continued. It is not an issue with my mouse either as I can left click on things outside of the game. Anyone have any solutions?
#2145 [14:14] * Jumpingbean [Jumpingbean@notlogged] has quit. (Ping timeout: 204 seconds)
#2146 [14:14] <Alexius2000> OK I will attempt this, thanks.
#2147 [14:14] * yolo_gamer_nl [yolo_gamer_nl@notlogged] has joined #minecrafthelp
#2148 [14:14] * yolo_gamer_nl [yolo_gamer_nl@notlogged] has quit. (Client Quit)
#2149 [14:14] <Italoide10> GreyVulpine- Here http://paste.ubuntu.com/11171524/
#2150 [14:15] <CubeTheThird> Ignite, does it happen in singleplayer?
#2151 [14:15] <GreyVulpine> Italoide10 - Download and install: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#2152 [14:15] <GreyVulpine> Italoide10 - Reboot when done, then try minecraft afterwards
#2153 [14:15] <GrimReaper> GreyVulpine http://paste.ubuntu.com/11171666/
#2154 [14:15] <GrimReaper> and now?
#2155 [14:15] <GreyVulpine> GrimReaper - One moment
#2156 [14:15] <Italoide10> thanks
#2157 [14:15] <Ignite> I have'nt tried in single player
#2158 [14:15] * Austin_ [Austin_@notlogged] has quit. (Quit: Web client closed)
#2159 [14:15] <GreyVulpine> GrimReaper - So, does Minecraft work now?
#2160 [14:15] * MoreCakePlease [MoreCakePlease@notlogged] has joined #minecrafthelp
#2161 [14:15] <GrimReaper> no still same problem...
#2162 [14:15] <MoreCakePlease> I have a question
#2163 [14:15] <CubeTheThird> Ignite, please do
#2164 [14:15] <GrimReaper> what now
#2165 [14:15] <GreyVulpine> GrimReaper - And how did you remove those components from your system?
#2166 [14:16] <tck13> He is installing your file/dirver. But are there other tricks to stream minecraft to me/twitch with very very low performance (http://paste.ubuntu.com/11171243/) OBS dont work!
#2167 [14:16] <MoreCakePlease> How do I post a resource packÉ
#2168 [14:16] <GrimReaper> programs, deleted mcafee
#2169 [14:16] <MoreCakePlease> ?
#2170 [14:16] <Ignite> Okay I'll see.. One second
#2171 [14:16] <GreyVulpine> MoreCakePlease - Post, where?
#2172 [14:16] <GrimReaper> and the link that you gave
#2173 [14:16] <MoreCakePlease> On the forums.
#2174 [14:16] <GrimReaper> uninstalling program
#2175 [14:16] <GreyVulpine> MoreCakePlease - This is not forum support, try #minecraftforums
#2176 [14:16] * MoreCakePlease [MoreCakePlease@notlogged] has quit. (Client Quit)
#2177 [14:16] <CubeTheThird> tck13, typically, to stream properly, you need to have a decent CPU and GPU. his computer does not have that
#2178 [14:15] <Ignite> Okay same problem in singleplayer
#2179 [14:16] * kbuloso [kbuloso@notlogged] has joined #minecrafthelp
#2180 [14:16] <GrimReaper> GreyVulpine?
#2181 [14:16] <GreyVulpine> GrimReaper - Launch Eset. From the Setup menu, go to "Advanced", Look for "Protocol Filtering" under "Antivirus and antimalware". Turn off "SSL filtering"
#2182 [14:16] <CubeTheThird> Ignite, check your controls. Perhaps they've changed
#2183 [14:16] <Alexius2000> Hi GreyVulpine, the url is http://paste.ubuntu.com/11171683/
#2184 [14:17] <GrimReaper> how can i turn it off
#2185 [14:17] <Ignite> I'll look.. but I haven't changed them myself
#2186 [14:17] <tck13> I know, I have a beast of a pc but he not. Not the money, and want to stream with me. So my screen and sometimes his screen in the stream. We are friends, living not in the same house (game capture dont can then)
#2187 [14:17] <GreyVulpine> GrimReaper - By selecting the "Do not scan SSL" option
#2188 [14:18] <GrimReaper> and now?
#2189 [14:18] <GreyVulpine> GrimReaper - Try minecraft
#2190 [14:18] <GreyVulpine> Alexius2000 - Hmm, Launch minecraft. Go to "Edit Profile", next to "Use version", select "version 1.7.2", and try minecraft
#2191 [14:18] <GrimReaper> it worked!!!
#2192 [14:18] <GrimReaper> thank you!!!
#2193 [14:19] <GreyVulpine> GrimReaper - Indeed
#2194 [14:19] <GrimReaper> omg i love you grey
#2195 [14:19] * ExoticGaiming [ExoticGaiming@notlogged] has joined #minecrafthelp
#2196 [14:19] <GreyVulpine> Have a good day.
#2197 [14:19] <GrimReaper> i love youuuu <3
#2198 [14:19] <ExoticGaiming> I need help with my game.
#2199 [14:19] <Ignite> Okay, Cube thanks mate I never changed them but they appear to have changed for some reason so thnaks
#2200 [14:19] <Ignite> thanks*
#2201 [14:20] <ExoticGaiming> I need help!!!
#2202 [14:20] <GreyVulpine> ExoticGaiming - Please elaborate
#2203 [14:20] <ExoticGaiming> I tryed to join a server
#2204 [14:20] <ExoticGaiming> And it sAid
#2205 [14:20] <GrimReaper> grey it not loading now, im waiting to long, still saying loading...
#2206 [14:20] <Ignite> The "pick block" action was set to button 1 as well as "mine/hit" so that fixed it.
#2207 [14:21] <GreyVulpine> GrimReaper - Please wait, it may take some time to download the intial files
#2208 [14:21] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#2209 [14:21] <GrimReaper> okay ty
#2210 [14:21] <Alexius2000> OK Grey Vulpine, roger & wilco.
#2211 [14:21] <ExoticGaiming> I need help please
#2212 [14:21] <ExoticGaiming> I tryed to join a server
#2213 [14:21] <GreyVulpine> ExoticGaiming - Still waiting on your explanation. You stopped after "> And it sAid"
#2214 [14:21] <ExoticGaiming> And it said: Invalid Session (Try restarting your game)
#2215 [14:22] <Ignite> The host of the server probably has a problem
#2216 [14:22] <CubeTheThird> ??> ExoticGaiming launcher/relog
#2217 [14:22] <VoxelHead> ExoticGaiming: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2218 [14:22] <GreyVulpine> ExoticGaiming - Close out of minecraft. Launch minecraft again, go to "Switch User" in the lower right, then log back in
#2219 [14:22] <ExoticGaiming> I AM THE HOST!!!
#2220 [14:22] <ExoticGaiming> Its my server
#2221 [14:22] <CubeTheThird> ExoticGaiming, do what VoxelHead said
#2222 [14:22] <Ignite> lol
#2223 [14:22] <ExoticGaiming> lemme try
#2224 [14:22] <Ignite> Sorry, thanks for the help guys! Bye
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#2226 [14:23] * jumpingbean_ [jumpingbean_@notlogged] has quit. (Ping timeout: 204 seconds)
#2227 [14:24] <ExoticGaiming> I restared and logged out
#2228 [14:24] <ExoticGaiming> Still nothing
#2229 [14:24] * kbuloso [kbuloso@notlogged] has quit. (Quit: Web client closed)
#2230 [14:24] * GrimReaper [GrimReaper@notlogged] has quit. (Quit: Web client closed)
#2231 [14:24] <CubeTheThird> ExoticGaiming, let's reset your launcher profile then. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#2232 [14:25] <ExoticGaiming> What do I do?!
#2233 [14:25] <ExoticGaiming> Ok
#2234 [14:25] <GreyVulpine> ExoticGaiming - Calm down, and follow CubeTheThird's instructions
#2235 [14:25] <tck13> He has installed your driver, but the frames is not very much higer! (3 fps +)
#2236 [14:25] <ExoticGaiming> K
#2237 [14:25] <CubeTheThird> ExoticGaiming, after you do that, close the launcher and delete the launcher_profiles.json file
#2238 [14:25] <tck13> Can he do something else?
#2239 [14:25] <CubeTheThird> tck13, this is my fps list: toggle VBOs, game graphics to fast, reduce view distance, reduce smooth lighting, disable alternate blocks, disable mipmapping, disable VSync, use a low resolution texture pack
#2240 [14:26] <ExoticGaiming> Ok
#2241 [14:27] * arne [arne@notlogged] has joined #minecrafthelp
#2242 [14:27] * arne [arne@notlogged] has quit. (Client Quit)
#2243 [14:27] <ExoticGaiming> done
#2244 [14:28] * PreciseWarrior [PreciseWarrior@notlogged] has quit. (Client Quit)
#2245 [14:28] <ExoticGaiming> I deleted it
#2246 [14:28] <ExoticGaiming> Now?
#2247 [14:28] <CubeTheThird> ExoticGaiming, re-open the launcher and log back in
#2248 [14:28] <ExoticGaiming> Ok
#2249 [14:28] <ExoticGaiming> done
#2250 [14:29] <CubeTheThird> ExoticGaiming, try the server now
#2251 [14:29] <ExoticGaiming> Ok
#2252 [14:29] <Alexius2000> Hi GreyVulpine, your suggestion seems to have worked (at least, I can start the game - it's my son who's the actual player, he will be delighted!) - very many thanks, over and out.
#2253 [14:29] <ExoticGaiming> Still an error
#2254 [14:30] <ExoticGaiming> Want me to take a screenshot?
#2255 [14:30] <CubeTheThird> ExoticGaiming, same error?
#2256 [14:30] <ExoticGaiming> Yep
#2257 [14:30] * minibug30 [minibug30@notlogged] has joined #minecrafthelp
#2258 [14:30] <CubeTheThird> ExoticGaiming, are you able to access public servers?
#2259 [14:30] <ExoticGaiming> Like Minecon?
#2260 [14:30] <CubeTheThird> sure
#2261 [14:30] * Victoriaepicness [Victoriaepicness@notlogged] has quit. (Ping timeout: 204 seconds)
#2262 [14:30] <ExoticGaiming> no
#2263 [14:31] <GreyVulpine> Same error?
#2264 [14:31] <CubeTheThird> ExoticGaiming, did you buy minecraft?
#2265 [14:31] <ExoticGaiming> Yep
#2266 [14:31] <CubeTheThird> ExoticGaiming, what is your username?
#2267 [14:31] <ExoticGaiming> JoshuaGaming
#2268 [14:31] <GreyVulpine> Are you using the official launcher from http://www.minecraft.net/download ?
#2269 [14:31] <ExoticGaiming> Yes
#2270 [14:31] <CubeTheThird> is your game modded?
#2271 [14:31] <ExoticGaiming> No
#2272 [14:31] * tck13 [tck13@notlogged] has quit. (Quit: Web client closed)
#2273 [14:32] * tck13 [tck13@notlogged] has joined #minecrafthelp
#2274 [14:32] <CubeTheThird> ExoticGaiming, and it says exactly Invalid Session (Try restarting your game)
#2275 [14:32] <ExoticGaiming> Yes
#2276 [14:32] <ExoticGaiming> Every time
#2277 [14:32] * tomas [tomas@notlogged] has joined #minecrafthelp
#2278 [14:32] <CubeTheThird> ExoticGaiming, I'm going to recommend you change your account password then
#2279 [14:32] <CubeTheThird> ??> ExoticGaiming account/reset-password
#2280 [14:32] <VoxelHead> ExoticGaiming: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#2281 [14:33] <VoxelHead> ExoticGaiming: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#2282 [14:33] <tomas> hey who can explain me how to join multiplayers game on ps3?
#2283 [14:33] <ExoticGaiming> I did :(
#2284 [14:33] <ExoticGaiming> Still error though
#2285 [14:33] <GreyVulpine> tomas - You do it via the friends list. You either invite people to your server, or have people invite you as a friend into their server
#2286 [14:33] * we8urfaceoff [we8urfaceoff@notlogged] has joined #minecrafthelp
#2287 [14:33] <ExoticGaiming> What do I do?
#2288 [14:33] <CubeTheThird> ExoticGaiming, hmm let's check your logs
#2289 [14:33] <CubeTheThird> ??> ExoticGaiming launcher/open
#2290 [14:33] <VoxelHead> ExoticGaiming: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2291 [14:33] <tomas> how? i have nobody on my list i m new to this
#2292 [14:34] * minibug30 [minibug30@notlogged] has quit. (Client Quit)
#2293 [14:34] <ExoticGaiming> K
#2294 [14:34] * Alexius2000 [Alexius2000@notlogged] has quit. (Quit: Web client closed)
#2295 [14:34] <GreyVulpine> tomas - Then you'll need to start by making friends on the sony PSN
#2296 [14:34] <CubeTheThird> ExoticGaiming, next, open the game and try accessing a server
#2297 [14:34] * we8urfaceoff [we8urfaceoff@notlogged] has quit. (Client Quit)
#2298 [14:35] * lavalgamer [lavalgamer@notlogged] has joined #minecrafthelp
#2299 [14:35] <ExoticGaiming> Same error
#2300 [14:35] <CubeTheThird> ExoticGaiming, ok, now let's look at the logs (don't close the launcher
#2301 [14:36] <CubeTheThird> ??> ExoticGaiming launcher/game-output
#2302 [14:36] <VoxelHead> ExoticGaiming: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2303 [14:36] <VoxelHead> ExoticGaiming: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2304 [14:36] * lavalgamer [lavalgamer@notlogged] has quit. (Client Quit)
#2305 [14:36] * jumpingbean [jumpingbean@notlogged] has joined #minecrafthelp
#2306 [14:36] <ExoticGaiming> http://paste.ubuntu.com/11172016/
#2307 [14:37] <ExoticGaiming> That
#2308 [14:37] * michi [michi@notlogged] has joined #minecrafthelp
#2309 [14:37] <CubeTheThird> hmm
#2310 [14:37] <CubeTheThird> ??> ExoticGaiming launcher/log
#2311 [14:37] <VoxelHead> ExoticGaiming: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2312 [14:37] <VoxelHead> ExoticGaiming: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2313 [14:37] <ExoticGaiming> That is the lancher log!
#2314 [14:37] <ExoticGaiming> http://paste.ubuntu.com/11172016/
#2315 [14:38] * michi [michi@notlogged] has quit. (Client Quit)
#2316 [14:38] <ExoticGaiming> oh
#2317 [14:38] <ExoticGaiming> sorry
#2318 [14:38] <ExoticGaiming> http://paste.ubuntu.com/11172035/
#2319 [14:38] * Ugarthne [Ugarthne@notlogged] has joined #minecrafthelp
#2320 [14:39] * Ugarthne [Ugarthne@notlogged] has quit. (Client Quit)
#2321 [14:39] <ExoticGaiming> So?
#2322 [14:39] <ExoticGaiming> Now?
#2323 [14:40] * Adam_the_apple [Adam_the_apple@notlogged] has joined #minecrafthelp
#2324 [14:40] <CubeTheThird> this suggests you are using a pirated or non-standard launcher
#2325 [14:40] <ExoticGaiming> I am not
#2326 [14:40] <CubeTheThird> I'm going to recommend a full reinstall
#2327 [14:40] <CubeTheThird> ??> ExoticGaiming win/reinst
#2328 [14:40] <VoxelHead> ExoticGaiming: You may need to reinstall the locally installed files that Minecraft puts into place.
#2329 [14:40] <VoxelHead> ExoticGaiming: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2330 [14:40] <ExoticGaiming> K
#2331 [14:41] <ExoticGaiming> Done
#2332 [14:41] <jumpingbean> ok- so i tried doing the ubuntu thing and still have no game.
#2333 [14:41] * minibug30 [minibug30@notlogged] has joined #minecrafthelp
#2334 [14:41] <ExoticGaiming> Now?
#2335 [14:41] <ExoticGaiming> Still error
#2336 [14:41] <CubeTheThird> ExoticGaiming, ... delete all the stuff, then re-download the launcher from minecraft.net/download and install it
#2337 [14:42] <ExoticGaiming> I just did!
#2338 [14:42] <ExoticGaiming> Still Error!
#2339 [14:42] <CubeTheThird> ...
#2340 [14:42] <GreyVulpine> jumpingbean - Hi, what issue do you have?
#2341 [14:42] <ExoticGaiming> What do I do ;-;
#2342 [14:42] <CubeTheThird> ExoticGaiming, you deleted ALL those files, re-downloaded the installer, re-installed, it and re-downloaded all the game files in 20 seconds?
#2343 [14:43] <ExoticGaiming> Thats what I did first
#2344 [14:43] <minibug30> error message "Client thread" java.lang.NullPointerException what do I do
#2345 [14:43] <ExoticGaiming> So?
#2346 [14:43] <GreyVulpine> minibug30 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2347 [14:43] <ExoticGaiming> ERROR
#2348 [14:43] <jumpingbean> GreyVulpine - im logged in and trying to play. the game output screen stays white. nothing loads
#2349 [14:43] <CubeTheThird> ExoticGaiming, show me the new launcher log
#2350 [14:43] * Adam_the_apple [Adam_the_apple@notlogged] has quit. (Ping timeout: 204 seconds)
#2351 [14:44] <GreyVulpine> jumpingbean - On windows?
#2352 [14:44] <jumpingbean> yes
#2353 [14:44] <GreyVulpine> jumpingbean - Using any custom windows themes?
#2354 [14:44] * Wingman6502 [Wingman6502@notlogged] has joined #minecrafthelp
#2355 [14:44] <jumpingbean> ya - random pics
#2356 [14:44] <GreyVulpine> jumpingbean - Could you try the default windows theme?
#2357 [14:45] <jumpingbean> ok- hold on
#2358 [14:45] <minibug30> http://paste.ubuntu.com/11172077/
#2359 [14:46] <CubeTheThird> ??> minibug30 launcher/log
#2360 [14:46] <VoxelHead> minibug30: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2361 [14:46] <VoxelHead> minibug30: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2362 [14:46] <ExoticGaiming> Its the same
#2363 [14:46] <CubeTheThird> ExoticGaiming, I'd like to see it
#2364 [14:47] <Wingman6502> hey guys im new to the chat channel, but im not here for too much help on minecraft
#2365 [14:47] <jumpingbean> GreyVulpine - back to default
#2366 [14:47] <ExoticGaiming> http://paste.ubuntu.com/11172119/
#2367 [14:47] <GreyVulpine> jumpingbean - Try minecraftnow
#2368 [14:47] <ExoticGaiming> Told you
#2369 [14:47] <minibug30> http://paste.ubuntu.com/11172122/
#2370 [14:47] <GreyVulpine> ExoticGaiming - I still see a nonstandard launcher
#2371 [14:47] <CubeTheThird> ExoticGaiming, I don't know what launcher you're installing, but it's not the one from minecraft.net/download. Delete ALL installers you've downloaded, and re-download it from there
#2372 [14:48] * Wingman6502 [Wingman6502@notlogged] has quit. (Client Quit)
#2373 [14:48] <ExoticGaiming> Ok But is that one
#2374 [14:48] <ExoticGaiming> From that site
#2375 [14:48] <GreyVulpine> ExoticGaiming - No, it's not.
#2376 [14:48] <ExoticGaiming> Lemme try
#2377 [14:48] * Italoide10 [Italoide10@notlogged] has quit. (Quit: Web client closed)
#2378 [14:48] * tomas [tomas@notlogged] has quit. (Ping timeout: 204 seconds)
#2379 [14:49] <GreyVulpine> minibug30 - Could you post the error report as well to http://paste.ubuntu.com ?
#2380 [14:49] <jumpingbean> still have white screen
#2381 [14:49] <ExoticGaiming> http://paste.ubuntu.com/11172138/
#2382 [14:49] <ExoticGaiming> New log
#2383 [14:49] * Campire [Campire@notlogged] has joined #minecrafthelp
#2384 [14:49] <Campire> Hello i need help setting up my server
#2385 [14:49] <minibug30> http://paste.ubuntu.com/11172148/
#2386 [14:50] <ExoticGaiming> Now?
#2387 [14:50] <Campire> Are you talking to me?
#2388 [14:50] * jane [jane@notlogged] has joined #minecrafthelp
#2389 [14:50] <GreyVulpine> jumpingbean - Launch minecraft, go to "Edit Profile", then "Open Game Dir". Delete everything but the saves folder. Then try minecraftt again.
#2390 [14:50] <GreyVulpine> Campire - Sorry, no. There are multiple people in here, needing help
#2391 [14:51] <GreyVulpine> Campire - Please clearly explain the exact issue you're experiencing.
#2392 [14:51] <Campire> When i open the server launcher, it just gives me a white screen
#2393 [14:51] <GreyVulpine> Campire - That's normal. The .exe of the server has that
#2394 [14:51] <CubeTheThird> ExoticGaiming, does the game still open?
#2395 [14:52] <Campire> there is nothing in the log and chat.
#2396 [14:52] * lauramaia [lauramaia@notlogged] has joined #minecrafthelp
#2397 [14:52] <GreyVulpine> Campire - If you want to see actual console output, you'll need to use the .jar, not the .exe
#2398 [14:52] <Campire> ah... thank you
#2399 [14:53] <Campire> Can you walk me through the .jar setup. I never really understood it
#2400 [14:53] <GreyVulpine> Campire - This on windows?
#2401 [14:53] <Campire> yes. windows 7
#2402 [14:54] * jane [jane@notlogged] has quit. (Ping timeout: 204 seconds)
#2403 [14:54] <GreyVulpine> Campire - Go to http://www.minecraft.net/download -- Download the minecraft_server.1.8.4.jar to a new, seperate folder.
#2404 [14:54] <ExoticGaiming> Yes
#2405 [14:54] <ExoticGaiming> Why?
#2406 [14:54] <Campire> Done already.
#2407 [14:54] <GreyVulpine> Campire - There should be only one file, minecraft_server.1.8.4.jar in that folder, correct?
#2408 [14:55] <Campire> yes
#2409 [14:55] <GreyVulpine> Campire - Now, right click inside that folder, choose "New" -> "New text document". Name it anything you'd like, it's a throwaway for now.
#2410 [14:55] <GreyVulpine> Campire - Open that text document up.
#2411 [14:55] * lauramaia [lauramaia@notlogged] has quit. (Client Quit)
#2412 [14:55] <CubeTheThird> ExoticGaiming, try going to a public servers again
#2413 [14:56] * Killstreakboy [Killstreakboy@notlogged] has joined #minecrafthelp
#2414 [14:56] <Campire> done
#2415 [14:56] <GreyVulpine> Campire - Inside, put in as the first line: java -Xms1024M -Xmx1024M -jar minecraft_server.1.8.4.jar
#2416 [14:56] <Campire> done
#2417 [14:56] <GreyVulpine> Campire - Press enter, second line: exit
#2418 [14:56] <jumpingbean> GreyVulpine - No go.
#2419 [14:57] <Campire> done
#2420 [14:57] <minibug30> error report http://paste.ubuntu.com/11172148/ and launcher log http://paste.ubuntu.com/11172122/ please help
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#2422 [14:57] <GreyVulpine> Campire - Go up to File -> Save as. Locate the folder where you have minecraft_server.1.8.4.jar. Make sure the Save as File type is "All Files *.*", and name the file start.bat
#2423 [14:57] <Killstreakboy> Hi everybody ,i'm new here g
#2424 [14:57] <CubeTheThird> minibug30, does the game open at all, or does it just crash?
#2425 [14:58] <minibug30> does not open
#2426 [14:58] <Campire> done
#2427 [14:59] <GreyVulpine> Campire - Close the text file now. Run Start.bat -- Upon intial run, it'll generate a logs folder, and an EULA.txt file. Open that EULA.txt file up, read it, and agree to it. Launch start.bat a second time to have the server running.
#2428 [14:59] <CubeTheThird> minibug30, ok let's try a reinstall
#2429 [14:59] <CubeTheThird> ??> minibug30 mac/reinst
#2430 [14:59] <VoxelHead> minibug30: You may need to reinstall the locally installed files that Minecraft puts into place.
#2431 [14:59] <VoxelHead> minibug30: To do so, run the following command in a terminal: curl -L git.io/reinstmc | sh
#2432 [14:59] <Killstreakboy> I have à question where van i play mincraft skywars online with mi tablet,
#2433 [15:00] <Campire> okay. its working!! thank you so much
#2434 [15:00] <GreyVulpine> Campire - Indeed. If you have any further questions, just ask.
#2435 [15:01] <GreyVulpine> Killstreakboy - Try the forums at: http://www.minecraftforum.net/forums/minecraft-pocket-edition/mcpe-multiplayer/mcpe-servers
#2436 [15:01] * angrybird1337 [angrybird1337@notlogged] has joined #minecrafthelp
#2437 [15:01] <Campire> Thanks. Now i just need people to play with... T_T
#2438 [15:01] * chris_ [chris_@notlogged] has joined #minecrafthelp
#2439 [15:01] <minibug30> so uninstall app and re -install?
#2440 [15:01] <GreyVulpine> Campire - Player recruitment is something the forums are better suited for: http://www.minecraftforum.net/forums/minecraft-pocket-edition/mcpe-multiplayer/mcpe-servers
#2441 [15:01] <GreyVulpine> er
#2442 [15:02] <GreyVulpine> http://www.minecraftforum.net/forums/servers/server-recruitment
#2443 [15:02] <CubeTheThird> minibug30, do what VoxelHead said
#2444 [15:02] <chris_> mine says Minecraft launcher has encountered a problem and needs to close. we are sorry for Tue incovinence
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#2446 [15:03] <angrybird1337> Guys i have 3.59 GB left of RAM do you have an idea of how much to transfer to minecraft im running windows 7
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#2448 [15:04] <mattym> angrybird1337, No more than 2
#2449 [15:04] <GreyVulpine> angrybird1337 - Unless you're running a large quantity of mods, along with an HD resource pack, you shouldn't need to increase RAM
#2450 [15:04] <angrybird1337> 2 GB?
#2451 [15:04] <angrybird1337> Im running optifine to help
#2452 [15:05] <Killstreakboy> Greyvulpine what is THE best server from all tis servers
#2453 [15:05] <GreyVulpine> Killstreakboy - Couldn't tell you.
#2454 [15:05] * bjpe66 [bjpe66@notlogged] has joined #minecrafthelp
#2455 [15:05] <angrybird1337> Ok how about putting in 1.5 GB?
#2456 [15:06] <GreyVulpine> angrybird1337 - Is there a reason why you want to modify the amount of RAM minecraft uses?
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#2459 [15:07] <angrybird1337> My minecraft is laggy and sometimes it crashes and brought me to the out of memory hopper and told me to put in some ram
#2460 [15:07] <jumpingbean> GreyVulpine - any other ideas?
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#2462 [15:08] * KAPAdieKATZE [KAPAdieKATZE@notlogged] has joined #minecrafthelp
#2463 [15:08] <Killstreakboy> Greyvulpine how must i sign in
#2464 [15:08] <GreyVulpine> jumpingbean - Are you running a 64 bit operating system?
#2465 [15:09] <GreyVulpine> Killstreakboy - Sign into where?
#2466 [15:10] <KAPAdieKATZE> I want to change my minecraft username but there is everytime a ecor occuring! Need help?
#2467 [15:10] <jumpingbean> Greyvulpine - not sure -
#2468 [15:10] <GreyVulpine> KAPAdieKATZE - Email Mojang Support at: https://help.mojang.com/customer/portal/emails/new
#2469 [15:11] <GreyVulpine> jumpingbean - What operating system are you on?
#2470 [15:11] <KAPAdieKATZE> thanks
#2471 [15:11] <KAPAdieKATZE> firefox
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#2473 [15:11] * Karls [Karls@notlogged] has joined #minecrafthelp
#2474 [15:11] <GreyVulpine> KAPAdieKATZE - That question was not directed at you.
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#2476 [15:11] * Killstreakboy_ [Killstreakboy_@notlogged] has quit. (Client Quit)
#2477 [15:12] <minibug30> Thanks I have uninstalled using run the following command in a terminal: curl -L git.io/reinstmc | sh as advised what is teh next step as same error message appears
#2478 [15:12] <jumpingbean> greyvulpine- yes - just checked - 64 bit
#2479 [15:12] <GreyVulpine> jumpingbean - Could you install 64 bit java from: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#2480 [15:13] <CubeTheThird> minibug30, run the game again
#2481 [15:14] * Skoteinos_39rus [Skoteinos_39rus@notlogged] has joined #minecrafthelp
#2482 [15:15] <Skoteinos_39rus> Приветствую, есть кто?
#2483 [15:15] * FLHerne [FLHerne@notlogged] has joined #minecrafthelp
#2484 [15:15] <minibug30> opened game and tried to play - same error message http://paste.ubuntu.com/11172148/
#2485 [15:16] <Skoteinos_39rus> У меня вот такая проблема. Драйвера видео. http://paste.ubuntu.com/11172453/
#2486 [15:15] <jumpingbean> greyvulpine - done
#2487 [15:15] <CubeTheThird> minibug30, does the game menu come up?
#2488 [15:15] <GreyVulpine> jumpingbean - Try minecraft now?
#2489 [15:16] <jumpingbean> greyvulpine still nothing
#2490 [15:17] <minibug30> No straight to Game output error message
#2491 [15:17] * Ollie [Ollie@notlogged] has joined #minecrafthelp
#2492 [15:18] <Ollie> Hello, minecraft says i need to update my graphics card drivers??
#2493 [15:18] <CubeTheThird> minibug30, that's odd. Can you show me the launcehr log?
#2494 [15:18] <Skoteinos_39rus> То же самое и у меня
#2495 [15:19] <Ollie> Hello?
#2496 [15:19] <Skoteinos_39rus> Привет
#2497 [15:19] <CubeTheThird> Ollie, do you have a dxdiag
#2498 [15:20] <Ollie> Yeah, where do i paste it?
#2499 [15:20] <CubeTheThird> Ollie, give the link here
#2500 [15:20] <CubeTheThird> Skoteinos_39rus, one moment
#2501 [15:20] <Ollie> Can you link me to the paste website plz?
#2502 [15:20] <CubeTheThird> Skoteinos_39rus, download and install http://www.nvidia.com/download/driverResults.aspx/82465/en-us
#2503 [15:20] <CubeTheThird> Ollie, http://paste.ubuntu.com
#2504 [15:21] <Ollie> Thanks
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#2506 [15:21] <Skoteinos_39rus> Спасибо. Сейчас попробую. Отпишусь.
#2507 [15:21] <Ollie> Here: http://paste.ubuntu.com/11172585/
#2508 [15:21] <CubeTheThird> Ollie, one moment
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#2510 [15:21] <Ollie> Ok, thank you CubeTheThird
#2511 [15:21] <CubeTheThird> Ollie, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2512 [15:22] <Ollie> Ok, can you link me to the windows 7 drivers
#2513 [15:22] <Ollie> (i've dual booted both OS)
#2514 [15:22] <mcnoob> how do I play on a Minecraft server on the Ps vita?
#2515 [15:22] <CubeTheThird> Ollie, one sec
#2516 [15:22] <Ollie> Ok
#2517 [15:22] <CubeTheThird> Ollie, 32 or 64
#2518 [15:22] <Ollie> mcnoob, you cant
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#2520 [15:23] <Ollie> 64 bit
#2521 [15:23] <Ollie> plz
#2522 [15:23] <CubeTheThird> Ollie, https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2523 [15:23] <Ollie> Thanks
#2524 [15:24] * GrafGandalf_123 [GrafGandalf_123@notlogged] has joined #minecrafthelp
#2525 [15:24] <minibug30> http://paste.ubuntu.com/11172625/
#2526 [15:24] * GrafGandalf_123 [GrafGandalf_123@notlogged] has quit. (Client Quit)
#2527 [15:25] <CubeTheThird> hmm I don't see what would be causing that
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#2530 [15:25] <CubeTheThird> minibug30, let's try reinstalling java: use this: http://support.apple.com/downloads/DL1572/en_US/JavaForOSX2014-001.dmg
#2531 [15:26] <alankelvis> jogar
#2532 [15:26] * mcnoob [mcnoob@notlogged] has quit. (Ping timeout: 204 seconds)
#2533 [15:26] <alankelvis> porra
#2534 [15:29] * CreepingCreeperX [CreepingCreeperX@notlogged] has joined #minecrafthelp
#2535 [15:31] <CreepingCreeperX> I started up Minecraft and it said "Out of Memory" so i clicked "Fix the Problem" and when I followed all the steps to give Minecraft more RAM, it still said "Out of Memory"
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#2537 [15:31] * tck13 [tck13@notlogged] has quit. (Ping timeout: 204 seconds)
#2538 [15:31] <GreyVulpine> CreepingCreeperX - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2539 [15:31] <minibug30> reinstalled Java tried opening game again - unforunately same error
#2540 [15:33] <CubeTheThird> minibug30, that's very strange. The only reports I see matching that are caused when connecting to multiplater servers, not when launching the game
#2541 [15:33] <Skoteinos_39rus> CubeTheThird, у меня не решилась проблема.((
#2542 [15:33] <Skoteinos_39rus> CubeTheThird, у меня не решилась проблема.((
#2543 [15:34] * CreepingCreeperX [CreepingCreeperX@notlogged] has left #minecrafthelp
#2544 [15:34] <CubeTheThird> Skoteinos_39rus, we only speak English here
#2545 [15:35] <minibug30> hmmm here is launcher log again if that helps http://paste.ubuntu.com/11172793/
#2546 [15:35] <CubeTheThird> hmmm no difference
#2547 [15:36] <CubeTheThird> minibug30, have you always experienced this issue?
#2548 [15:36] <Skoteinos_39rus> ok, my problem is not resolved...((
#2549 [15:37] <minibug30> no son said was working fine up to about 3 weeks ago
#2550 [15:37] <Skoteinos_39rus> not else resolved
#2551 [15:37] <CubeTheThird> Skoteinos_39rus, you installed the driver I gave you?
#2552 [15:37] <Skoteinos_39rus> ofcouse
#2553 [15:37] <CubeTheThird> Skoteinos_39rus, did you reboot your computer after that
#2554 [15:38] <CubeTheThird> minibug30, hmm let's try changing the java version it uses. First install oracle java
#2555 [15:38] <CubeTheThird> ??> minibug30 java/1.8
#2556 [15:38] <VoxelHead> minibug30: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#2557 [15:38] <Skoteinos_39rus> no, 1 minute)))
#2558 [15:39] * Skoteinos_39rus [Skoteinos_39rus@notlogged] has quit. (Quit: Web client closed)
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#2561 [15:44] <minibug30> did Java install - no change same error when trying to play game
#2562 [15:44] <CubeTheThird> minibug30, there's one more thing to do first. IN the launcher, click Edit PRofile
#2563 [15:46] <minibug30> yes in "edit profile" now
#2564 [15:46] <CubeTheThird> minibug30, check the box for Executable, and change it to this: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java
#2565 [15:48] * Skoteinos_39rus [Skoteinos_39rus@notlogged] has joined #minecrafthelp
#2566 [15:48] <minibug30> Done - anything else to change because same error message still appearing
#2567 [15:48] <CubeTheThird> hmmm
#2568 [15:48] * Ricoz [Ricoz@notlogged] has joined #minecrafthelp
#2569 [15:49] <CubeTheThird> minibug30, one sec
#2570 [15:51] <CubeTheThird> ??< mac/reinst/rename
#2571 [15:51] <CubeTheThird> ??> minibug30 mac/reinst/rename
#2572 [15:51] <VoxelHead> minibug30: You may need to try running Minecraft with a blank slate. To do this, you first need to open a Terminal window.
#2573 [15:51] <VoxelHead> minibug30: Once you have done that, run the following command: mv ~/Library/Application\ Support/minecraft ~/Library/Application\ Support/oldminecraft
#2574 [15:51] <CubeTheThird> minibug30, make sure the launcher is closed when you do this
#2575 [15:52] * GrafGandalf_123 [GrafGandalf_123@notlogged] has joined #minecrafthelp
#2576 [15:52] <Skoteinos_39rus> CubeTheThird, no, again repeat problem whis drivers...
#2577 [15:52] <GreyVulpine> Skoteinos_39rus - Give us a new dxdiag report please.
#2578 [15:52] <Skoteinos_39rus> ok
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#2582 [15:53] * VoxelHead kicked Adorhun from #minecrafthelp (Reason: dorhun :Banned: Nothing good comes from these.)
#2583 [15:55] <Skoteinos_39rus> GreyVulpine, http://paste.ubuntu.com/11173085/
#2584 [15:56] <GreyVulpine> Skoteinos_39rus - Looks like the drivers didn't install successfully.
#2585 [15:56] <ExoticGaiming> I have a problem
#2586 [15:56] * ZEGUIVILELA [ZEGUIVILELA@notlogged] has joined #minecrafthelp
#2587 [15:56] <Skoteinos_39rus> why?
#2588 [15:56] <GreyVulpine> Skoteinos_39rus - I have no idea, can you rerun the installer?
#2589 [15:56] <ExoticGaiming> I put my render distance high and it glitches out MC
#2590 [15:57] <GreyVulpine> ExoticGaiming - Then don't put your render distance up that high?
#2591 [15:57] <ExoticGaiming> sI put it at 4 and It glitches out
#2592 [15:58] <Skoteinos_39rus> delete game, and again download?
#2593 [15:58] * iLPrincyFaby [iLPrincyFaby@notlogged] has joined #minecrafthelp
#2594 [15:58] <CubeTheThird> ??> ExoticGaiming win/dxdiag
#2595 [15:58] <VoxelHead> ExoticGaiming: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2596 [15:58] * ZEGUIVILELA [ZEGUIVILELA@notlogged] has quit. (Client Quit)
#2597 [15:59] <GreyVulpine> Skoteinos_39rus - No, download and install the driver at: http://www.nvidia.com/download/driverResults.aspx/82465/en-us
#2598 [15:59] <Skoteinos_39rus> sanks
#2599 [15:59] <iLPrincyFaby> http://paste.ubuntu.com/11173137/
#2600 [15:59] <minibug30> yeah - thanks we have success we appreciate your help
#2601 [15:59] <CubeTheThird> iLPrincyFaby, one moment
#2602 [16:00] <CubeTheThird> minibug30, oh good. If any of the save files need to be recovered we can assist with that, since we had to move them
#2603 [16:00] <CubeTheThird> iLPrincyFaby, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2604 [16:00] * rcmaehl [rcmaehl@notlogged] has joined #minecrafthelp
#2605 [16:00] <iLPrincyFaby> the minecraft not start me
#2606 [16:01] <minibug30> I think we will be OK thanks. Son just happy to get it going again
#2607 [16:01] <CubeTheThird> alrighty!
#2608 [16:01] <iLPrincyFaby> the minecraft not start me , help plis
#2609 [16:02] <CubeTheThird> iLPrincyFaby, install the driver I gave you
#2610 [16:02] <iLPrincyFaby> Win7Vista?
#2611 [16:02] <CubeTheThird> yes
#2612 [16:03] <iLPrincyFaby> okey
#2613 [16:03] <iLPrincyFaby> ready
#2614 [16:03] <CubeTheThird> install it
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#2618 [16:06] <iLPrincyFaby> restart the pc?
#2619 [16:06] <CubeTheThird> yes
#2620 [16:06] <iLPrincyFaby> Quizás quisiste decir: y que ago después? Aug and after?
#2621 [16:06] <ExoticGaiming> http://paste.ubuntu.com/11173258/
#2622 [16:06] <ExoticGaiming> There
#2623 [16:06] <Galaxy_2Alex> iLPrincyFaby, English only please.
#2624 [16:07] <iLPrincyFaby> Aug and after?
#2625 [16:07] <CubeTheThird> ExoticGaiming, one sec
#2626 [16:07] <iLPrincyFaby> sorry
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#2628 [16:07] <ExoticGaiming> k
#2629 [16:07] <iLPrincyFaby> Aug and after?
#2630 [16:07] <CubeTheThird> ExoticGaiming, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#2631 [16:07] * Jamie is now known as Guest90203
#2632 [16:07] <iLPrincyFaby> and I do next?
#2633 [16:07] <CubeTheThird> iLPrincyFaby, after you do that, try the game again
#2634 [16:07] <bruno> ola galera meu pc nao quer rodar o mine por causa da placa, o que fazer?
#2635 [16:07] <iLPrincyFaby> ok
#2636 [16:08] <ExoticGaiming> whats wrong with meh PC
#2637 [16:09] <CubeTheThird> ExoticGaiming, I dono, but it looks like you're missing a lot of drivers
#2638 [16:09] <ExoticGaiming> Wat
#2639 [16:09] <bruno> fui instalar o minecraft e nao termina dizendo que precisa atualizar a placa de video
#2640 [16:09] <ExoticGaiming> *faints
#2641 [16:11] <Galaxy_2Alex> bruno, We can only help you in English, sorry.
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#2644 [16:12] <bruno> como eu mandarei mensagem em ingles
#2645 [16:12] <Galaxy_2Alex> ??> bruno lang/pt
#2646 [16:12] <VoxelHead> bruno: N�s s� falamos ingl�s aqui. Voc� pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#2650 [16:15] <bruno> installed minecraft and not completed because of the video card
#2651 [16:15] * bacon_avenger is now known as bacon_work
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#2653 [16:16] <Galaxy_2Alex> bruno, Do you have a link to your DxDIag? If so, please give us a link to it.
#2654 [16:16] <ExoticGaiming> We do not speak spanish here. Only english. Sorry.
#2655 [16:16] * fe_ [fe_@notlogged] has joined #minecrafthelp
#2656 [16:16] <ExoticGaiming> No hablamos español aquí. Sólo Inglés. Lo siento.
#2657 [16:16] <bruno> installed minecraft and not completed because of the video card
#2658 [16:16] * fe_ [fe_@notlogged] has quit. (Client Quit)
#2659 [16:16] <Galaxy_2Alex> ??> bruno win/dxdiag
#2660 [16:16] <VoxelHead> bruno: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2661 [16:15] <ExoticGaiming> Pero yo si
#2662 [16:16] <ExoticGaiming> Siga las instrucciones aquí: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2663 [16:16] * fe_ [fe_@notlogged] has joined #minecrafthelp
#2664 [16:18] <bruno> thank you
#2665 [16:18] * hjmd [hjmd@notlogged] has joined #minecrafthelp
#2666 [16:19] <hjmd> http://paste.ubuntu.com/11173389/
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#2670 [16:20] <Galaxy_2Alex> ??> hjmd oem/hp/product-number
#2671 [16:20] * fe_ [fe_@notlogged] has joined #minecrafthelp
#2672 [16:20] <VoxelHead> hjmd: You can find your HP Product Number here: http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
#2673 [16:20] <bruno> http://paste.ubuntu.com/11173199/
#2674 [16:21] * fe_ [fe_@notlogged] has quit. (Client Quit)
#2675 [16:21] <Galaxy_2Alex> bruno, That is not the full DxDiag, please follow the instructions again, but please copy the full text file with the DxDiag again.
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#2677 [16:21] * fehhjghjvgj [fehhjghjvgj@notlogged] has joined #minecrafthelp
#2678 [16:21] <mousse> So I need help with re installing of minecraft I deleted the game trying to clean up some folders and I can't re install it?
#2679 [16:22] <ExoticGaiming> Re-download the game
#2680 [16:22] * zPopozudoPvP [zPopozudoPvP@notlogged] has joined #minecrafthelp
#2681 [16:22] <Galaxy_2Alex> mousse, Just start the launcher again, and it should redownload everything.
#2682 [16:23] <hjmd> my laptop is HP ENVY Laptop - 15-k202na
#2683 [16:23] <mousse> I tried that and the message that popped up read minecraft could not be installed right now
#2684 [16:23] <Galaxy_2Alex> hjmd, One moment
#2685 [16:23] * zPopozudoPvP [zPopozudoPvP@notlogged] has quit. (Client Quit)
#2686 [16:23] <hjmd> ok
#2687 [16:23] * fehhjghjvgj [fehhjghjvgj@notlogged] has quit. (Client Quit)
#2688 [16:24] <Galaxy_2Alex> mousse, Download this, and reinstall it: https://launcher.mojang.com/download/MinecraftInstaller.msi
#2689 [16:24] <Galaxy_2Alex> hjmd, You'll have to download two drivers:
#2690 [16:24] <Galaxy_2Alex> hjmd, First: http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69623.exe
#2691 [16:24] <Galaxy_2Alex> hjmd, Second: http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69616.exe
#2692 [16:25] <hjmd> ok thanks
#2693 [16:25] <Galaxy_2Alex> hjmd, After you downloaded them, install them.
#2694 [16:25] <bruno> http://paste.ubuntu.com/11173478/
#2695 [16:25] <hjmd> ok
#2696 [16:25] <mousse> yea its just saying that Minecraft could not be download right now
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#2700 [16:25] <Galaxy_2Alex> mousse, What's the exact error message?
#2701 [16:26] <GreyVulpine> bruno - I'm sorry, that computer does not meet minecraft's minimum requirements to run.
#2702 [16:26] <Galaxy_2Alex> bruno, Sorry, but your system is far too old to run Minecraft, you will need to upgrade your hardware.
#2703 [16:26] * ExoticGaiming [ExoticGaiming@notlogged] has quit. (Ping timeout: 204 seconds)
#2704 [16:26] <mousse> Unable to download minecraft, please try again later
#2705 [16:27] * hjmd [hjmd@notlogged] has quit. (Quit: Web client closed)
#2706 [16:27] <Galaxy_2Alex> mousse, Hm... try the alternate launcher instead: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#2707 [16:27] <mousse> I have ran Minecraft on my computer for the past couple of months perfectly fine. I ran Feed The Best on it as well
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#2716 [16:28] <mousse> ok yes it's running so how exactly can I save the file like I had (.minecraft.exe)
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#2720 [16:29] <Vaidon> My drivers seem to be outdated
#2721 [16:29] <Galaxy_2Alex> mousse, It's in your downloads folder, just drop it wherever you like.
#2722 [16:29] <Vaidon> for graphics
#2723 [16:30] * caquitas [caquitas@notlogged] has joined #minecrafthelp
#2724 [16:30] <Galaxy_2Alex> Vaidon, Do you have a link to your DxDiag?
#2725 [16:30] <Vaidon> yes i do
#2726 [16:30] <mousse> Thank you
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#2728 [16:30] <Galaxy_2Alex> Vaidon, Please give us the link to it.
#2729 [16:30] <Vaidon> http://paste.ubuntu.com/11173489/
#2730 [16:30] <Vaidon> http://paste.ubuntu.com/11173489/
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#2732 [16:31] <lulu> I just purchased minecraft and i have windows 8.1 ad wont let me download please help me
#2733 [16:31] * karl3454 [karl3454@notlogged] has joined #minecrafthelp
#2734 [16:31] <Galaxy_2Alex> lulu, What does it say when you try?
#2735 [16:31] <bruno> and how to update the hardware on my pc
#2736 [16:31] <Galaxy_2Alex> bruno, You will have to contact a computer specialist for that, because that is beyond our area of competence
#2737 [16:32] * jujutata [jujutata@notlogged] has joined #minecrafthelp
#2738 [16:32] <karl3454> hi i have a problem where i can no longer log into my minecraft account i think it may be hacked what should i do
#2739 [16:32] <lulu> it says unable to start the minecraft environment
#2740 [16:32] <Galaxy_2Alex> ??> karl3454 account/hacked
#2741 [16:32] <VoxelHead> karl3454: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2742 [16:32] <Vaidon> Galaxy_2Alex do you have any tips?
#2743 [16:32] <VoxelHead> karl3454: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2744 [16:32] <Galaxy_2Alex> Vaidon, One moment please.
#2745 [16:33] <Vaidon> Ok thank you
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#2748 [16:33] <bruno> Thank you for your attention thanks!
#2749 [16:34] * bruno [bruno@notlogged] has quit. (Quit: Web client closed)
#2750 [16:34] <Galaxy_2Alex> Vaidon, Download and Install this driver: http://dlcdnet.asus.com/pub/ASUS/nb/U32VM/VGA_Intel_HD_Graphics_Win7_64_Z81510275201.zip
#2751 [16:35] <Vaidon> Okay
#2752 [16:35] <Galaxy_2Alex> lulu, Try the alternate launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#2753 [16:35] <karl3454> but the problem is i think how ever changed the email its under because it doesn't even realize the email
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#2755 [16:35] <Galaxy_2Alex> karl3454, The most important thing however is the transaction ID, the proof that you are the owner of the account.
#2756 [16:36] <Galaxy_2Alex> ??> karl3454 account/trans-id
#2757 [16:36] <VoxelHead> karl3454: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2758 [16:36] <VoxelHead> karl3454: If you used PaySafeCard, your transaction ID is the card number.
#2759 [16:36] <lulu> Thank you!
#2760 [16:36] <Galaxy_2Alex> karl3454, Send them this, and you will receive support via Mail.
#2761 [16:36] <karl3454> but i used a gift card and i dont have it any more
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#2764 [16:37] <Vaidon> Do I extract the file or what do i do Galaxy?
#2765 [16:37] <Galaxy_2Alex> karl3454, You are pretty much out of luck then, since Mojang will only give you support if you can proove that you are the owner of the account.
#2766 [16:37] <Galaxy_2Alex> Vaidon, Extract it, then launch the setup.exe (or something similar)
#2767 [16:37] * mousse [mousse@notlogged] has quit. (Quit: Web client closed)
#2768 [16:38] <Vaidon> Do you know what file i extract it to?
#2769 [16:38] <corleco> hello, i need to reset my email but i don't i have the transaction id and i forgot the security questions. what do i do?
#2770 [16:38] <Galaxy_2Alex> corleco, Restore your transaction ID, and contact Mojang
#2771 [16:38] <Galaxy_2Alex> Vaidon, Doesn't matter
#2772 [16:38] <Galaxy_2Alex> ??> corleco account/trabs-id
#2773 [16:38] <Galaxy_2Alex> ??> corleco account/trans-id
#2774 [16:38] <VoxelHead> corleco: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2775 [16:38] * bl0m1 [bl0m1@notlogged] has joined #minecrafthelp
#2776 [16:38] <VoxelHead> corleco: If you used PaySafeCard, your transaction ID is the card number.
#2777 [16:38] <Vaidon> Ok so like desktop is fine?
#2778 [16:38] <Galaxy_2Alex> Vaidon, Yup.
#2779 [16:39] <Vaidon> Okay
#2780 [16:39] <corleco> how do i know if i used pay safe card?
#2781 [16:39] <karl3454> what! i bought the game and i should st least able to play it
#2782 [16:39] <Galaxy_2Alex> Contex, The code on the paysafe card is the transaction ID.
#2783 [16:40] * Skyvision [Skyvision@notlogged] has joined #minecrafthelp
#2784 [16:40] <karl3454> but it was like years ago i bought it so i dont have the card
#2785 [16:40] <Vaidon> ok i launched the setup.exe
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#2787 [16:41] <Galaxy_2Alex> karl3454, Sorry, but as long as you cannot proove that you are the owner of the account, Mojang will not be able to offer account support. The only way to proove that is via the transaction ID, which is in your case the gift card code.
#2788 [16:42] * Skyvision_ [Skyvision_@notlogged] has joined #minecrafthelp
#2789 [16:42] <Vaidon> Galaxy do you think everything should be fine now?
#2790 [16:42] * Skyvision [Skyvision@notlogged] has quit. (Client Quit)
#2791 [16:42] <karl3454> this is unacceptable its not my fault it got hacked
#2792 [16:43] * Skyvision_ [Skyvision_@notlogged] has quit. (Client Quit)
#2793 [16:43] <Galaxy_2Alex> Vaidon, It may be.
#2794 [16:43] <Vaidon> okay
#2795 [16:43] <Galaxy_2Alex> karl3454, Sorry, but that's everything I can do for you.
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#2798 [16:44] <karl3454> what have you done for me exactly???
#2799 [16:44] <GreyVulpine> karl3454 - Galaxy_2Alex's explained that in order for you to receive support from Mojang, you'll need to prove that you are the original owner of the account. You do not have that proof handy.
#2800 [16:44] <GreyVulpine> karl3454 - Galaxy_2Alex's correct.
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#2802 [16:45] <corleco> ok well thank you
#2803 [16:45] <karl3454> i mean sorry about the way i coming across but its not really fixed my problem has it
#2804 [16:46] <GreyVulpine> karl3454 - Nope, and there's absolutely nothing else we can suggest here to help you, unfortunately.
#2805 [16:47] <karl3454> i mean i blame the poor security on the servers
#2806 [16:47] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#2807 [16:48] <Galaxy_2Alex> karl3454, You shouldn't enter your login data anywhere else than the launcher and the Mojang/Minecraft website anyway.
#2808 [16:48] <Galaxy_2Alex> karl3454, If you got hacked, it's not Mojang's fault.
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#2810 [16:48] <Simpson> meu minecraft não abre da um coisa la falando que meus drives tão desatualizados http://paste.ubuntu.com/11173688/
#2811 [16:48] <karl3454> i didnt
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#2813 [16:49] <Galaxy_2Alex> Simpson, One moment
#2814 [16:50] <Galaxy_2Alex> Simpson, Download and Install this driver: https://downloadcenter.intel.com/download/24696/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#2815 [16:51] <karl3454> well now you're not saying anything
#2816 [16:51] <GreyVulpine> karl3454 - There is nothing else to say.
#2817 [16:52] <karl3454> well it wasn't my fault so wheres my compensation
#2818 [16:52] * Lord_Ralex kicked karl3454 from #minecrafthelp (Reason: arl3454 :0)
#2819 [16:53] * karl345 [karl345@notlogged] has joined #minecrafthelp
#2820 [16:53] <karl345> why you kick me???
#2821 [16:53] * Lord_Ralex kicked karl345 from #minecrafthelp (Reason: arl345 :Because you are being ignorant)
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#2832 [17:07] <Calopo> Hallo, ist ein Deutscher Supporter da?
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#2835 [17:08] <Calopo> Hello?
#2836 [17:09] <GreyVulpine> Hello. Something we can help you with?
#2837 [17:10] * steve [steve@notlogged] has joined #minecrafthelp
#2838 [17:10] <Calopo> Hello, you speek german??
#2839 [17:10] * FLHerne [FLHerne@notlogged] has joined #minecrafthelp
#2840 [17:10] <GreyVulpine> Sorry, nope.
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#2843 [17:11] <Calopo> The Mojang Account website ist down.
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#2845 [17:11] <GreyVulpine> Calopo - How do you figure?
#2846 [17:11] <Galaxy_2Alex> ...okay, that kinda prooves my theory.
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#2848 [17:13] <Calopo> what do you mean?
#2849 [17:13] <Galaxy_2Alex> Calopo, The issue is known, we'll try to bring this to Mojang's attention.
#2850 [17:13] <Calopo> Thanks <3
#2851 [17:13] * ulicheRR [ulicheRR@notlogged] has joined #minecrafthelp
#2852 [17:14] <ulicheRR> I NEED HELP
#2853 [17:14] <GreyVulpine> ulicheRR - With?
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#2860 [17:22] <teaos2000> hi I know this is probably I'm possible but I have a world on minecraft PE on my old ipod and I bought minecraft for my PS3 is there any possible way I can transfer the world from my ipod to my PS3?
#2861 [17:23] <GreyVulpine> teaos2000 - Unfortunately, no.
#2862 [17:24] <teaos2000> okay thanks for the help
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#2864 [17:27] * Bigg31 [Bigg31@notlogged] has joined #minecrafthelp
#2865 [17:27] <Bigg31> i think my minecraft account was migrated
#2866 [17:27] <Bigg31> i think my minecraft account was migrated
#2867 [17:27] * usbpc [usbpc@notlogged] has left #minecrafthelp
#2868 [17:27] <Bigg31> by a hacker
#2869 [17:27] * karl [karl@notlogged] has joined #minecrafthelp
#2870 [17:27] <Bigg31> and now i cant log in
#2871 [17:27] * usbpc [usbpc@notlogged] has joined #minecrafthelp
#2872 [17:27] <karl> im back
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#2874 [17:28] <Galaxy_2Alex> Bigg31, What is your Minecraft Username?
#2875 [17:28] <Bigg31> Bigg31
#2876 [17:28] <Galaxy_2Alex> karl, Welcome back.
#2877 [17:28] <karl> are you going to fix my problem or not
#2878 [17:28] <Galaxy_2Alex> karl, Have you found the receipt?
#2879 [17:28] <karl> because i can do this all day long
#2880 [17:28] <karl> no
#2881 [17:28] * VoxelHead kicked karl from #minecrafthelp (Reason: arl :[Galaxy_2Alex]: We can do this too you know. Good Night.)
#2882 [17:29] * karl [karl@notlogged] has joined #minecrafthelp
#2883 [17:29] * VoxelHead kicked karl from #minecrafthelp (Reason: arl :Banned: Automated ban: punted from the channel by Galaxy_2Alex - We can do this too you know. Good Night.)
#2884 [17:30] * karl121 [karl121@notlogged] has joined #minecrafthelp
#2885 [17:30] <Galaxy_2Alex> Bigg31, You did not change your username I assume?
#2886 [17:30] * VoxelHead kicked karl121 from #minecrafthelp (Reason: arl121 :[Galaxy_2Alex]: We can do this too you know. Good Night.)
#2887 [17:30] <Bigg31> no i did not but I dont know whether the hacker did
#2888 [17:31] <Galaxy_2Alex> Bigg31, He did. Contact Mojang with your transaction ID to recover your account.
#2889 [17:31] <Galaxy_2Alex> ??> Bigg31 account/trans-id
#2890 [17:31] * Synchunk [Synchunk@notlogged] has joined #minecrafthelp
#2891 [17:31] <VoxelHead> Bigg31: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2892 [17:31] <VoxelHead> Bigg31: If you used PaySafeCard, your transaction ID is the card number.
#2893 [17:31] <Galaxy_2Alex> ??> Bigg31 account/send-email
#2894 [17:31] <VoxelHead> Bigg31: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2895 [17:31] <Bigg31> okay thank you
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#2898 [17:32] <lololo> cant you just help me because your banning methods are not that good
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#2905 [17:35] <john_> that was a good one#
#2906 [17:35] * Lord_Ralex kicked john_ from #minecrafthelp (Reason: ohn_ :Here is the door)
#2907 [17:36] <serveragasd> .
#2908 [17:36] <serveragasd> im trying to join a minecraft server but it says invaild session
#2909 [17:36] <serveragasd> im trying to join a minecraft server but it says invaild session
#2910 [17:36] <serveragasd> im trying to join a minecraft server but it says invaild session
#2911 [17:36] <serveragasd> im trying to join a minecraft server but it says invaild session
#2912 [17:36] <serveragasd> im trying to join a minecraft server but it says invaild session
#2913 [17:36] * Lord_Ralex kicked serveragasd from #minecrafthelp (Reason: erveragasd :serveragasd)
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#2916 [17:36] * Lord_Ralex kicked bob from #minecrafthelp (Reason: ob :Here is the door)
#2917 [17:37] * ken56 [ken56@notlogged] has joined #minecrafthelp
#2918 [17:37] <ken56> im trying to join a minecraft server but it says invaild session
#2919 [17:37] * Espercorn kicked ken56 from #minecrafthelp (Reason: en56 :(Extreme) No reason given)
#2920 [17:38] * gfhf [gfhf@notlogged] has joined #minecrafthelp
#2921 [17:39] <CubeTheThird> ??> gfhf launcher/relog
#2922 [17:39] <VoxelHead> gfhf: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2923 [17:39] <Galaxy_2Alex> gfhf, Okay, sorry about that, please don't spam your messages in the future though.
#2924 [17:39] <gfhf> im trying to join a minecraft server but its says "invaild Session''
#2925 [17:40] <Extreme> gfhf: Read what VoxelHead told you
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#2931 [17:41] <NoScopedYourMum> i have had minecraft for 4 years now and this has never happened before ill open up minecraft and go on a server with in 5 secs- 1 min i will just get back put back to launcher on a white page with loads of cods in
#2932 [17:41] <dfhad> im trying to join a minecraft server but it says invaild session
#2933 [17:41] * Lord_Ralex kicked dfhad from #minecrafthelp (Reason: fhad :Here is the door)
#2934 [17:41] <GreyVulpine> NoScopedYourMum - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2935 [17:42] <NoScopedYourMum> how do i do that
#2936 [17:42] <NoScopedYourMum> g
#2937 [17:42] <NoScopedYourMum> whoops
#2938 [17:44] <NoScopedYourMum> this is what will happen it will come up with this
#2939 [17:44] <NoScopedYourMum> [23:42:49] [Client thread/INFO]: Setting user: NoScopedYourMum [23:42:49] [Client thread/INFO]: (Session ID is token:fa7fd49ab3174d2fae58f5f58d40962b:7f41bb6c41754a939f52b4dd7bf83874) [23:42:54] [Client thread/INFO]: LWJGL Version: 2.9.4 [23:42:55] [Client thread/INFO]: Reloading ResourceManager: Default, Quadral.zip [23:42:56] [Sound Library Loader/INFO]: Starting up SoundSystem... [23:42:56] [Thread-6/INFO]: In
#2940 [17:44] <Afootpluto> ??> NoScopedYourMum paste
#2941 [17:44] <VoxelHead> NoScopedYourMum: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2942 [17:45] <NoScopedYourMum> i know how to paste what do i need to pase
#2943 [17:45] <CubeTheThird> NoScopedYourMum, please paste it onto http://paste.ubuntu.com not here
#2944 [17:47] <NoScopedYourMum> why do i have to do it it on that i dont understand the stupied website
#2945 [17:47] <GreyVulpine> 23:42:49] [Client thread/INFO]: Setting user: NoScopedYourMum [23:42:49] [Client thread/INFO]: (Session ID is token:fa7fd49ab3174d2fae58f5f58d40962b:7f41bb6c41754a939f52b4dd7bf83874) [23:42:54] [Client thread/INFO]: LWJGL Version: 2.9.4 [23:42:55] [Client thread/INFO]: Reloading ResourceManager: Default, Quadral.zip [23:42:56] [Sound Library Loader/INFO]: Starting up SoundSystem...
#2946 [17:47] <GreyVulpine> [23:42:56] [Thread-6/INFO]: In
#2947 [17:47] <GreyVulpine> This is what you pasted. As you can see, we can't read it. Also, it's cut off
#2948 [17:47] <GreyVulpine> If you paste it to http://paste.ubuntu.com, we can then read the entirety of the report, and can help you.
#2949 [17:47] <NoScopedYourMum> my minecraft just keeps shuting down after 2 mins of being on a server
#2950 [17:48] * creeeeper [creeeeper@notlogged] has joined #minecrafthelp
#2951 [17:48] <GreyVulpine> Then please paste the entirety of the report to http://paste.ubuntu.com and give us the address to it after you submit it with the "Paste!" button
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#2954 [17:49] <creeeeper> on my minecraft pe on my iPod touch in one of the worlds when I'm flying or walking in a certain part of the world it becomes really laggy and slow but the other parts of the world are normal. is this something I can fix?
#2955 [17:50] <Extreme> creeeeper: Your device probably can't handle it very well, there's not much you can do; try to create a new map if it's too much of an issue
#2956 [17:51] * sectumsempra [sectumsempra@notlogged] has joined #minecrafthelp
#2957 [17:51] <creeeeper> okay thanks for your help
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#2959 [17:51] <NoScopedYourMum> http://paste.ubuntu.com/11174608/ there thats it please help me
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#2961 [17:53] <sectumsempra> i can't access my saved game after buying a texture pack
#2962 [17:53] <NoScopedYourMum> http://paste.ubuntu.com/11174608/ hello can anyone help me
#2963 [17:53] * bl0m1 [bl0m1@notlogged] has joined #minecrafthelp
#2964 [17:53] <NoScopedYourMum> this it what it says when it kicks me
#2965 [17:54] * JiggaBoob [JiggaBoob@notlogged] has joined #minecrafthelp
#2966 [17:54] <NoScopedYourMum> hellloooooo
#2967 [17:54] <NoScopedYourMum> can anyone help meeeeeeeeeeee
#2968 [17:54] <Extreme> ??> NoScopedYourMum patience
#2969 [17:54] <Extreme> ??> NoScopedYourMum scold/patience
#2970 [17:54] <VoxelHead> NoScopedYourMum: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#2971 [17:54] <VoxelHead> NoScopedYourMum: In short, your supplications will be answered, in the order in which they are received.
#2972 [17:55] <sectumsempra> it says network error when i try to access my saved game, but the tutorial works.
#2973 [17:55] <Extreme> sectumsempra: You're on the Xbox version I assume?
#2974 [17:55] <sectumsempra> ps3 version
#2975 [17:56] * home [home@notlogged] has joined #minecrafthelp
#2976 [17:56] <home> whenever i open minecraftsp 1.5.2 i click ok it starts but then it turns black
#2977 [17:56] <sectumsempra> and it won't let me use the texture pack either, keep getting an error
#2978 [17:56] <GreyVulpine> home - Purchase the game, please.
#2979 [17:57] <GreyVulpine> home - You can do so at http://www.minecraft.net/store
#2980 [17:57] <Extreme> sectumsempra: You'll have to contact Sony's support in that case - https://support.us.playstation.com/app/contact_options
#2981 [17:57] <home> no i dont need to i have sp
#2982 [17:57] * Lord_Ralex kicked home from #minecrafthelp (Reason: ome :Yes, you do)
#2983 [17:57] * corwyn3590 [corwyn3590@notlogged] has joined #minecrafthelp
#2984 [17:57] <sectumsempra> i just did, they were not helpful
#2985 [17:58] <Extreme> sectumsempra: what did they tell you?
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#2988 [17:58] <sectumsempra> to contact mojang, but they have no phone number
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#2990 [17:59] <sectumsempra> if i email them it will take a long time
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#2992 [17:59] <eduardo_> ok
#2993 [17:59] <eduardo_> comcordo
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#2995 [18:00] <sectumsempra> none of my saved games work
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#3001 [18:04] <sectumsempra> the tutorial is working but that's it
#3002 [18:04] <Extreme> sectumsempra: You can try asking the forums, other than that 4J studios does not provide public support.
#3003 [18:04] <sectumsempra> ok
#3004 [18:05] * What_Danger_ [What_Danger_@notlogged] has joined #minecrafthelp
#3005 [18:05] * corwyn3590 [corwyn3590@notlogged] has joined #minecrafthelp
#3006 [18:05] <What_Danger_> Hello
#3007 [18:05] <What_Danger_> I need help with minecraft
#3008 [18:06] <What_Danger_> I tried to play minecraft, but it says my graphics are bad
#3009 [18:06] <corwyn3590> I paid for this game in March. My computer shut down and I had to get another computer. Now I am unable to log onto my game. Can you help me please
#3010 [18:06] <What_Danger_> I tried to fix it
#3011 [18:06] * francisco [francisco@notlogged] has joined #minecrafthelp
#3012 [18:06] <What_Danger_> but it said that it couldn't find my problem
#3013 [18:07] <GreyVulpine> What_Danger - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3014 [18:07] <What_Danger_> greyvulpine i tried that but it didn't work
#3015 [18:07] <GreyVulpine> What_Danger - Give us the address to your dxdiag report
#3016 [18:07] <What_Danger_> ?
#3017 [18:07] <What_Danger_> the link?
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#3019 [18:08] <GreyVulpine> What_Danger - If you folllow the directions on that page, you'll end up on http://paste.ubuntu.com/xxxxxxx -- that page will contain your dxdiag report. Please give us that address
#3020 [18:08] * sectumsempra [sectumsempra@notlogged] has quit. (Ping timeout: 204 seconds)
#3021 [18:08] <What_Danger_> ok grey
#3022 [18:08] * Valera [Valera@notlogged] has joined #minecrafthelp
#3023 [18:08] <What_Danger_> http://paste.ubuntu.com/11174709/
#3024 [18:09] <What_Danger_> there grey
#3025 [18:09] <Valera> Help`
#3026 [18:09] <Valera> Pls
#3027 [18:09] <Valera> Waht can i do i lost my Email Adress of my ACC
#3028 [18:09] <Valera> I know my Name and Password
#3029 [18:09] <GreyVulpine> Valera - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#3030 [18:10] <What_Danger_> Grey did you get my address above?
#3031 [18:10] <Valera> I dont know the email more i know my Password
#3032 [18:10] <Valera> And my ING Name
#3033 [18:10] <Valera> Thats the Problem
#3034 [18:10] <GreyVulpine> What_Danger - Try downloading and installing the catalyst software suite from: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#3035 [18:10] <Valera> I have a now PC
#3036 [18:10] <GreyVulpine> Valera - Indeed. Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#3037 [18:10] <What_Danger_> okay grey
#3038 [18:11] <Valera> OMG! I dont Know more the Email
#3039 [18:11] <Valera> Waht i must do
#3040 [18:11] <Valera> No
#3041 [18:11] <GreyVulpine> Valera - Then put in all the email addresses you normally use
#3042 [18:11] <Valera> I dont know
#3043 [18:11] <Valera> more
#3044 [18:11] <Valera> Thats so old acc
#3045 [18:12] <Valera> And now i Changed my PC
#3046 [18:12] <GreyVulpine> Valera - Otherwise, you'll need to email Mojang Support with your transaction ID so they can look up your account for you. You can do so here: https://help.mojang.com/customer/portal/emails/new
#3047 [18:12] <What_Danger_> Grey
#3048 [18:12] <GreyVulpine> What_Danger - Yes?
#3049 [18:12] <What_Danger_> The software came up
#3050 [18:12] <GreyVulpine> What_Danger - And?
#3051 [18:12] <What_Danger_> But it tells me what method if installation to use
#3052 [18:12] <GreyVulpine> What_Danger - Express.
#3053 [18:13] <What_Danger_> Um
#3054 [18:13] <What_Danger_> one says
#3055 [18:13] <What_Danger_> install
#3056 [18:13] <What_Danger_> the other one says uninstall
#3057 [18:13] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#3058 [18:14] <GreyVulpine> What_Danger - Then use "Install"
#3059 [18:14] <What_Danger_> okay
#3060 [18:15] <What_Danger_> Now it's installing
#3061 [18:16] <Valera> Have i a Good Chance by the Support?
#3062 [18:16] <What_Danger_> Wait grey
#3063 [18:16] <What_Danger_> Now it opens up the install manager
#3064 [18:16] * Valera [Valera@notlogged] has quit. (Quit: Web client closed)
#3065 [18:15] <What_Danger_> Grey?
#3066 [18:15] <GreyVulpine> What_Danger - Yes?
#3067 [18:16] <What_Danger_> Now it opened up the install manager
#3068 [18:16] * Kaname is now known as Ritsuka
#3069 [18:16] <NoScopedYourMum> did anyone find out my problem
#3070 [18:16] <GreyVulpine> What_Danger - And what is it asking you?
#3071 [18:17] <What_Danger_> Do I press next?
#3072 [18:17] <GreyVulpine> What_Danger - Yes
#3073 [18:17] <What_Danger_> ok
#3074 [18:18] <What_Danger_> Now one option says install
#3075 [18:18] <What_Danger_> the other says uninstall
#3076 [18:18] <GreyVulpine> What_Danger - Please continue to install the driver
#3077 [18:18] <What_Danger_> okay
#3078 [18:19] <What_Danger_> Do i press express or custom install?
#3079 [18:20] <GreyVulpine> What_Danger - Express
#3080 [18:20] * What_Danger [What_Danger@notlogged] has quit. (Quit: Web client closed)
#3081 [18:20] <What_Danger_> No i'm still here
#3082 [18:20] <GreyVulpine> Yes you are.
#3083 [18:21] <What_Danger_> Now it's installing
#3084 [18:21] <corwyn3590> Could someone answer my question please
#3085 [18:22] <What_Danger_> Grey are you sure that this doesn't give any viruses into my computer?
#3086 [18:23] <Afootpluto> corwyn3590, what is your question?
#3087 [18:23] <What_Danger_> Wow what happened
#3088 [18:23] <What_Danger_> my screen just zoomed in
#3089 [18:23] <GreyVulpine> What_Danger_ - That's normal
#3090 [18:24] <What_Danger_> okay now it changed back
#3091 [18:24] <NoScopedYourMum> hello
#3092 [18:24] <corwyn3590> I paid for this game in March and mycomputer shut down. I had to get another computer and now I aam unable to log onto my game. Can you help me
#3093 [18:24] <What_Danger_> Grey does this give viruses to my computer?
#3094 [18:25] <GreyVulpine> What_Danger_ - I would not give it to you if it did.
#3095 [18:25] * moises154gfgd [moises154gfgd@notlogged] has joined #minecrafthelp
#3096 [18:25] <What_Danger_> ok
#3097 [18:25] <Afootpluto> ??> corwyn3590 mojang/email
#3098 [18:25] <VoxelHead> corwyn3590: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3099 [18:25] <VoxelHead> corwyn3590: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3100 [18:25] <What_Danger_> thanks then
#3101 [18:25] <CubeTheThird> corwyn3590, what happens when you try logging in?
#3102 [18:26] * Jason [Jason@notlogged] has joined #minecrafthelp
#3103 [18:26] * moises154gfgd [moises154gfgd@notlogged] has quit. (Client Quit)
#3104 [18:27] <What_Danger_> okay grey
#3105 [18:27] <What_Danger_> installation is done
#3106 [18:27] <What_Danger_> Now it says view log
#3107 [18:27] <corwyn3590> It only goes to demo and says if you want to play pay for it and I already did
#3108 [18:27] <What_Danger_> So do I press that?
#3109 [18:27] <GreyVulpine> What_Danger_ - Try minecraft
#3110 [18:27] <What_Danger_> okay
#3111 [18:28] <Jason> Ok, I haven't played minecraft in a year now, and when I try to log on, unknown username or password, what's going on?
#3112 [18:28] <CubeTheThird> corwyn3590, what is your minecraft username?
#3113 [18:28] <What_Danger_> OH YES IT WORKED
#3114 [18:28] <GreyVulpine> What_Danger_ - Have a good day.
#3115 [18:28] <What_Danger_> UR AWESOME
#3116 [18:28] <corwyn3590> corwyn3590
#3117 [18:28] <What_Danger_> THANK U GREY UR THE BEST
#3118 [18:28] <What_Danger_> WOOHOO
#3119 [18:28] * What_Danger_ [What_Danger_@notlogged] has quit. (Quit: Web client closed)
#3120 [18:29] <Jason> anyone knowing what's going on?
#3121 [18:29] <CubeTheThird> Jason, please test all your emails here: http://www.minecraft.net/retrievename
#3122 [18:29] <Afootpluto> Jason, https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login
#3123 [18:31] <Jason> Cube, do I log on my email or should I wait for something?
#3124 [18:31] <CubeTheThird> Jason, wait to get an email reply from the test. What is your minecraft username?
#3125 [18:32] <Jason> JasonLiu1
#3126 [18:32] <CubeTheThird> Jason, ok. If you tested the correct email, you should get a message indicating that username is registered
#3127 [18:33] * yuya_ [yuya_@notlogged] has joined #minecrafthelp
#3128 [18:33] <Jason> ok checking
#3129 [18:36] * yuya_ [yuya_@notlogged] has quit. (Client Quit)
#3130 [18:36] <corwyn3590> Hello
#3131 [18:36] <Afootpluto> corwyn3590, yes?
#3132 [18:36] <CubeTheThird> croccydile, please test all your emails here: http://www.minecraft.net/retrievename
#3133 [18:36] <corwyn3590> Did you find an answer for me
#3134 [18:37] <Afootpluto> corwyn3590, 187.198.211.128
#3135 [18:37] <Afootpluto> oops
#3136 [18:37] <CubeTheThird> ?
#3137 [18:37] <Afootpluto> corwyn3590, https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login
#3138 [18:38] <corwyn3590> What?
#3139 [18:38] <Afootpluto> CubeTheThird, i was looking up someone IP and i thought i had this link on my clipboard not the IP
#3140 [18:38] <CubeTheThird> lol
#3141 [18:38] <CubeTheThird> corwyn3590, you're logging in with the wrong email, essentially
#3142 [18:39] * Gavin99 [Gavin99@notlogged] has joined #minecrafthelp
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#3145 [18:40] <Gavin99> I do not have the pixel format needed http://paste.ubuntu.com/11175283/
#3146 [18:41] <CubeTheThird> Gavin99, one moment
#3147 [18:41] <CubeTheThird> Gavin99, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#3148 [18:41] * kaua [kaua@notlogged] has joined #minecrafthelp
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#3151 [18:42] <Gavin99> Installing now
#3152 [18:44] * Ricoz [Ricoz@notlogged] has quit. (Read error: Connection reset by peer)
#3153 [18:45] * Vasher [Vasher@notlogged] has quit. (Ping timeout: 202 seconds)
#3154 [18:57] <NoScopedYourMum> helloooooooooooooooooooo
#3155 [18:57] <NoScopedYourMum> hello
#3156 [19:02] * carson [carson@notlogged] has joined #minecrafthelp
#3157 [19:02] * clulz [clulz@notlogged] has joined #minecrafthelp
#3158 [19:03] <carson> hey guys i need help with my grapics do any of you think you can help me plz help and thank you
#3159 [19:03] <clulz> hi, I opened the launcher and it says unable to update native launcher
#3160 [19:03] <corwyn3590> nothing I try does not work. I have tried resetting password and changing e-mail and no e-mails comes through and the one that came through said could not load security questions
#3161 [19:04] <carson> me to clulz
#3162 [19:04] <Afootpluto> ??> corwyn3590 account/send-email
#3163 [19:04] <VoxelHead> corwyn3590: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3164 [19:05] * juanpi [juanpi@notlogged] has joined #minecrafthelp
#3165 [19:05] <clulz> and it starts to download a new launcher itself
#3166 [19:06] <corwyn3590> so how do we find out which e-mail we are supposed to use. I tried the link to check all e-mails and it does not send anything to either one
#3167 [19:06] <clulz> but the download page disappeared after i clicked ok
#3168 [19:06] <carson> hello is everbody watching before i get this party started is eberbody watching
#3169 [19:07] <corwyn3590> I do not have the transaction ID
#3170 [19:07] * carson [carson@notlogged] has quit. (Client Quit)
#3171 [19:07] * the_kangsta [the_kangsta@notlogged] has joined #minecrafthelp
#3172 [19:08] * carson [carson@notlogged] has joined #minecrafthelp
#3173 [19:08] <carson> i need help with my grapics driver
#3174 [19:08] <the_kangsta> me too
#3175 [19:09] <the_kangsta> my link is http://paste.ubuntu.com/11175640/
#3176 [19:09] <carson> me to
#3177 [19:09] <the_kangsta> I don't know what to do
#3178 [19:09] <carson> http://paste.ubuntu.com/11175557/
#3179 [19:10] <carson> aubot
#3180 [19:10] <carson> AuBot
#3181 [19:11] <the_kangsta> is anyone on?
#3182 [19:11] <carson> me
#3183 [19:11] <carson> thisnisnbull
#3184 [19:11] <carson> bull ****
#3185 [19:11] * juanpi [juanpi@notlogged] has quit. (Quit: Web client closed)
#3186 [19:12] <carson> shit
#3187 [19:12] <carson> asss holes
#3188 [19:12] * Lord_Ralex kicked carson from #minecrafthelp (Reason: arson :Here is the door)
#3189 [19:13] <the_kangsta> mode/#minecrafthelp
#3190 [19:14] * CrispyKittens [CrispyKittens@notlogged] has joined #minecrafthelp
#3191 [19:14] <the_kangsta> Can anyone help me?
#3192 [19:14] * clulz [clulz@notlogged] has quit. (Quit: Web client closed)
#3193 [19:15] * vini [vini@notlogged] has joined #minecrafthelp
#3194 [19:15] <CrispyKittens> It says that theres a lack of graphic drive update
#3195 [19:15] <CrispyKittens> http://paste.ubuntu.com/11175689/
#3196 [19:15] <the_kangsta> same
#3197 [19:15] <Lord_Ralex> the_kangsta, your computer is too old to use Windows 8
#3198 [19:16] <the_kangsta> what do i do?
#3199 [19:16] <CrispyKittens> what about mine tho?
#3200 [19:15] <Lord_Ralex> the_kangsta, get a new computer really is what you need to do. That one is too dated.
#3201 [19:15] <Lord_Ralex> CrispyKittens, you cannot use Windows 8 either with that machine
#3202 [19:16] <CrispyKittens> oh ok thanks for the help
#3203 [19:16] <the_kangsta> what do we do?
#3204 [19:16] <CrispyKittens> i have another computer thats windows xp will that work
#3205 [19:16] <the_kangsta> are we unable to play minecraft?
#3206 [19:17] <CrispyKittens> Is there a way to go from windows 8 back to windows 7? like uninstall it?
#3207 [19:18] <Lord_Ralex> the_kangsta, you are unable to while you continue to use Windows 8 on that machine. You have to downgrade to probably 7 to even have a chance
#3208 [19:18] <Lord_Ralex> CrispyKittens, by reinstalling Windows 7
#3209 [19:18] <CrispyKittens> cool thanks
#3210 [19:19] <Lord_Ralex> the_kangsta, correction: you have to go back to XP.
#3211 [19:19] <Lord_Ralex> the_kangsta, your machine is too old. Get a new one. That is the only advice we can give now.
#3212 [19:21] <the_kangsta> So I have to get a new computer?
#3213 [19:21] <Lord_Ralex> Yes
#3214 [19:22] <the_kangsta> Will Minecraft work right when I download it if I get a new computer?
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#3216 [19:22] <Lord_Ralex> If the computer you buy is up to date and is not crap, probably.
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#3218 [19:24] <the_kangsta> Okay, thanks! Thanks for helping me figure out that my computer is crap! LOL :)
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#3221 [19:24] <corwyn3590> I sent an e-mail with all the info I have
#3222 [19:26] <Afootpluto> corwyn3590, wait for a reply
#3223 [19:26] <corwyn3590> ok
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#3228 [19:30] <ash> I am trying to create a mojang account and everytime i click next it says that it cant register the account at this time, all i want is to buy a account to play minecraft
#3229 [19:31] * luisa22 [luisa22@notlogged] has joined #minecrafthelp
#3230 [19:31] <Afootpluto> ash, what browser are you using?
#3231 [19:31] * luisa22_ [luisa22_@notlogged] has joined #minecrafthelp
#3232 [19:31] <ash> internet explorer
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#3234 [19:31] <Afootpluto> ash, try google chrome
#3235 [19:31] * FabTheZen|Away is now known as FabTheZen|Sleep
#3236 [19:31] <ash> okay, does that make a difference?
#3237 [19:32] <Afootpluto> yes it does
#3238 [19:32] <ash> okay i'll download it
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#3242 [19:39] <ash> google chrome is downloaded, let me try on there and i'll let u know.
#3243 [19:40] <Echoingfuhma> I have not logged into my account for a long time and requested my password be reset but I never got the email for a reset. Not sure what the next best step would be.
#3244 [19:40] * justinX [justinX@notlogged] has joined #minecrafthelp
#3245 [19:41] <ash> It worked, thanks so much!
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#3248 [19:43] * delia [delia@notlogged] has joined #minecrafthelp
#3249 [19:43] <Danielitoa2> hi i need help whenever i start my minecraft game it says "already Playing"
#3250 [19:48] * ash [ash@notlogged] has joined #minecrafthelp
#3251 [19:48] <ash> So i created the account and it told me to verify it and it says the verification link is invalid
#3252 [19:49] <Afootpluto> ??> ash account/resend
#3253 [19:49] <Afootpluto> ??> ash account/resend
#3254 [19:49] * justinX [justinX@notlogged] has left #minecrafthelp
#3255 [19:49] <Afootpluto> ??> ash account/resend-email
#3256 [19:49] <VoxelHead> ash: Click here to have Mojang resend the verification email: https://account.mojang.com/me/resendVerifyEmail
#3257 [19:50] <ash> I did that and it says my account isn't secure? what does that mean?
#3258 [19:51] <ash> Oh nvm
#3259 [19:52] <ash> What do I do after that?
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#3261 [19:55] * helpme [helpme@notlogged] has joined #minecrafthelp
#3262 [19:55] <ash> I figured it out thanks for the link
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#3264 [19:57] <helpme> Im trying to login to my 5 year old account and i forgot the password. When i try and recover the password, i cannot remember which email address i used. Is there any way to show what email is associated with an account name?
#3265 [19:59] <mattym> helpme, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you should recieve the info on
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#3270 [20:05] <helpme> matty that doesnt help me
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#3272 [20:05] <helpme> none of my emails turn up with anything, basically the ONLY info i know for sure is my account name
#3273 [20:05] <slimjimmmm> my pixel format is not accelerated? i have no idea what that means, but i have this http://paste.ubuntu.com/11176357/
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#3276 [20:07] <Guest41568> the only thing i know is my username, the email i used to start the majong account is gone. so i cant send password recovery. what can i do?
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#3280 [20:10] <mattym> slimjimmmm, Hold on one moment, im looking for the drivers you will need
#3281 [20:10] <slimjimmmm> thank you
#3282 [20:11] <gaby222205> Hello; when I push the play button, the system tells me that my the i need to update the graphic drivers but when Itry, there isn´t an update
#3283 [20:12] <mattym> ??> gaby222205 win/dxdiag
#3284 [20:12] <VoxelHead> gaby222205: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#3286 [20:13] <slimjimmmm> i have the drivers updating as of now, thank you for your consideration, it means a lot
#3287 [20:13] <gaby222205> This is th elink from the DxDiag: http://paste.ubuntu.com/11176455/
#3288 [20:13] * briannabear [briannabear@notlogged] has joined #minecrafthelp
#3289 [20:13] <mattym> gaby222205, Thats the crash log not the dxdiag
#3290 [20:14] <gaby222205> ok; I´m going to do it again
#3291 [20:14] <slimjimmmm> gaby222205, try updating your computer
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#3293 [20:15] * ZV [ZV@notlogged] has joined #minecrafthelp
#3294 [20:15] <briannabear> umm hi i just have been wanting to buy mincraft for a while but i dont have enough money so i wanna play on the demo so i go on it and it said oh something about your pixels and stuff so i did what it told me to do and it led me tointel and i went there and it was searching my computer bc i just clicked find drivers and then auto detect and then it searched my computer and nothing happened so then i did the whole help thing a
#3295 [20:15] <briannabear> http://paste.ubuntu.com/11176450/
#3296 [20:15] <ZV> i know how to change skins, but it says security questions and it was so long ago and i don't know the answers, I also have a new E-Mail account that I need to use, any tips?
#3297 [20:16] <mattym> ZV, You will need to contact mojang support
#3298 [20:17] <mattym> ??> ZV account/send-email
#3299 [20:17] <VoxelHead> ZV: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3300 [20:17] <mattym> briannabear, Hold on one moment
#3301 [20:17] <briannabear> ok
#3302 [20:18] <ZV> It's been forever, I may not even have the code...
#3303 [20:19] <ZV> Not trying to be picky... yet I want the skin pretty fast for my youtube videos...
#3304 [20:19] <mattym> ZV, There is nothing we can do here about account issues, try and include as much information as possible, include proof that you are the person that purchased the account when you fill that form out
#3305 [20:19] <mattym> ZV, There is nothing we can do here about account issues, try and include as much information as possible, include proof that you are the person that purchased the account when you fill that form out
#3306 [20:19] * ExtremeBot [ExtremeBot@notlogged] has left #minecrafthelp
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#3308 [20:21] <briannabear> can anyone help!!!!
#3309 [20:21] <mattym> briannabear, Try downloading this an installing it, https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#3310 [20:21] <briannabear> ok thanks
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#3312 [20:21] <mattym> briannabear, If that does not work let me know, there may be another driver to attempt
#3313 [20:21] <ZV> Hmmm My original user was mvminer and new IGN is ZVMiner... I'll ask to help finding the code... I need to change the E-Mail to a Gmail account but I need the security questons.. I'm like 3 years older now...
#3314 [20:22] <mattym> ZV, Dont post taht info here, as i said no one here can fix account issues
#3315 [20:23] <ZV> Sorry, lel I just needed to get into my E-mail account and resend a million times... Thanks for the help.. I guess...
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#3319 [20:27] * denis26k2 [denis26k2@notlogged] has joined #minecrafthelp
#3320 [20:27] <denis26k2> buxjee
#3321 [20:27] <denis26k2> eai galera
#3322 [20:27] * gaby222205 [gaby222205@notlogged] has quit. (Quit: Web client closed)
#3323 [20:28] <denis26k2> quem ta ai
#3324 [20:30] <mattym> denis26k2, Please use English or use a translator
#3325 [20:30] * i8urtaco [i8urtaco@notlogged] has joined #minecrafthelp
#3326 [20:31] <i8urtaco> i forgot my email and cant access my account
#3327 [20:31] * Echoingfuhma [Echoingfuhma@notlogged] has quit. (Quit: Web client closed)
#3328 [20:32] <mattym> ??> i8urtaco account/send-email
#3329 [20:32] <VoxelHead> i8urtaco: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3330 [20:32] <i8urtaco> its been 3 day they havent replied
#3331 [20:33] <mattym> 3-4 days is normal, and weekens days do not count
#3332 [20:33] <i8urtaco> okay thanks
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#3334 [20:37] <denis26k2> quem tiver ai vem jogar no meu mapa multiplayer a senha é a mesma
#3335 [20:37] <mattym> ??> denis26k2 lang/pt
#3336 [20:37] <VoxelHead> denis26k2: N�s s� falamos ingl�s aqui. Voc� pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#3337 [20:38] <denis26k2> mais eu nao tenho pc
#3338 [20:38] <denis26k2> para usar mais eu vou temtar falar emgles
#3339 [20:40] <denis26k2> manemi's luiz gabriel no denis
#3340 [20:40] <GreyVulpine> Nós só falamos inglês aqui
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#3343 [20:42] <denis26k2> okay
#3344 [20:42] <MashyCraft> http://paste.ubuntu.com/11176772/
#3345 [20:49] <GreyVulpine> MashyCraft - Try downloading and installing: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
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#3348 [20:50] <adorajenn> hello everyone. my minecraft game keeps crashing or freezing after launching. keeps saying the java platform se binary has quit responding or isn't responding
#3349 [20:50] <adorajenn> i've tried reinstalling java
#3350 [20:50] <adorajenn> ive tried uninstalling minecraft and java to no avail
#3351 [20:50] <adorajenn> any ideas?
#3352 [20:51] <adorajenn> i am running the game on a windows 8 machine
#3353 [20:51] <mattym> adorajenn, Have you tried using the latest minecraft installer/launcher?
#3354 [20:51] <adorajenn> what is that
#3355 [20:51] <adorajenn> i dont play it so im not familar with alot of the things that go in with it. it keeps crashing of my daughter
#3356 [20:52] <mattym> adorajenn, Download the lastest Minecraft installer for Windows here minecraft.net/download
#3357 [20:52] <denis26k2> play comes on my map and multiplayer gang name and password tanbem
#3358 [20:52] * Vasher [Vasher@notlogged] has joined #minecrafthelp
#3359 [20:52] * Lord_Ralex kicked denis26k2 from #minecrafthelp (Reason: enis26k2 :denis26k2)
#3360 [20:52] <adorajenn> yes i did do that and it still doesn't work properly
#3361 [20:53] * techno156 [techno156@notlogged] has joined #minecrafthelp
#3362 [20:53] <mattym> adorajenn, After you downloaded that, did you make sure you started the game from that, and not an old shortcut
#3363 [20:54] <adorajenn> oh no i did not.
#3364 [20:54] <adorajenn> so do i need to start it from there everytime
#3365 [20:54] <adorajenn> and if so how do i do that or put it on my desktop so my kiddo can easily find it
#3366 [20:54] <mattym> adorajenn, No, with the new installer Minecraft should show up in your installed Apps/Programs
#3367 [20:55] <adorajenn> ok let me look
#3368 [20:55] <mattym> If you can find the Minecraft App/Programs in the installed programs list in windows 8, you can right click it and "Pin to Taskbar" and it will be easily accessible
#3369 [20:56] <adorajenn> ok i did that. gonna try to run it now and see if it works
#3370 [20:56] <adorajenn> can i stay logged in here while i test it out?
#3371 [20:56] <mattym> you should be able to
#3372 [20:56] <adorajenn> ok
#3373 [20:58] <adorajenn> frooze up again and when i went to the task manager it said that java tm platform se binary is not responding
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#3375 [21:00] * drew is now known as Guest81147
#3376 [21:00] <mattym> ??> adorajenn win/reinst
#3377 [21:00] <VoxelHead> adorajenn: You may need to reinstall the locally installed files that Minecraft puts into place.
#3378 [21:00] <VoxelHead> adorajenn: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3379 [21:00] <Guest81147> When ever i try to play online it says down for mantince and my friends can connect just fine
#3380 [21:01] <mattym> Guest81147, What says that?
#3381 [21:01] <Guest81147> minecraft when ever i try to play online
#3382 [21:02] <mattym> Guest81147, Is this happening with one server, or all?
#3383 [21:02] <Guest81147> all
#3384 [21:02] <mattym> Guest81147, What antivirus software are you using
#3385 [21:02] <Guest81147> avg
#3386 [21:02] <adorajenn> do i delete the assets and libraries and everything but the saves...also the servers.dat and etc?
#3387 [21:02] <mattym> Guest81147, You will probably need to dissable avg
#3388 [21:03] <Guest81147> ok
#3389 [21:03] <Guest81147> thx
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#3392 [21:03] <mattym> adorajenn, Keep the saves folder, If you have played in online you may want to keep the servers.dat, delete everything else
#3393 [21:04] <adorajenn> ok deleted everything but saves and servers.dat
#3394 [21:04] <adorajenn> so it should work properly now?
#3395 [21:04] <mattym> Try it again
#3396 [21:05] <adorajenn> ok. ty both for your help. trying it again
#3397 [21:06] <adorajenn> do i need to update to the 1.83.4 before i try to play it
#3398 [21:06] <mattym> You should use 1.8.4
#3399 [21:06] <mattym> The launcher will need to redownload it
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#3403 [21:09] <adorajenn> seems to be working good now. if not ill come back once my daughter is up and playing it again.
#3404 [21:09] <adorajenn> thank you so much for all your help
#3405 [21:09] <mattym> no problem
#3406 [21:09] <adorajenn> have a nice night
#3407 [21:09] <Cerlurs> Could you guys help mew ith something?
#3408 [21:10] <mattym> Cerlurs, State your problem
#3409 [21:10] * adorajenn [adorajenn@notlogged] has quit. (Quit: Web client closed)
#3410 [21:10] <minecrafters> não consigo assesar meu minecraft
#3411 [21:10] <Cerlurs> I seem to be having an error when ever I try to connect to any servers or load up a world. I get an error saying that java failed to create a child event loop
#3412 [21:10] <minecrafters> fyes
#3413 [21:10] <minecrafters> yes
#3414 [21:11] <mattym> ??> minecrafters lang/pt
#3415 [21:11] <VoxelHead> minecrafters: N�s s� falamos ingl�s aqui. Voc� pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#3416 [21:11] * asd [asd@notlogged] has joined #minecrafthelp
#3417 [21:11] <Afootpluto> ??> Cerlurs tools/hjt
#3418 [21:11] <VoxelHead> Cerlurs: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3419 [21:11] <VoxelHead> Cerlurs: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3420 [21:11] <minecrafters> tenkil
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#3422 [21:12] <Cerlurs> Here ya go http://paste.ubuntu.com/11177242/
#3423 [21:12] <Cerlurs> Here ya go http://paste.ubuntu.com/11177242/
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#3425 [21:13] <annmarie> after I upgraded my pc to windows 8, mindcraft doesnt work anymore. It says graphic drivers are outdated and it says invalid memory allocation. Here is my dxdiag. My son is driving me crazy wanting me to fix this since after i upgraded it stopped working. Help!! http://paste.ubuntu.com/11177199/
#3426 [21:13] <GreyVulpine> Cerlurs - As a test, could you uninstall Avast, then try minecraft again?
#3427 [21:13] <Cerlurs> Yep
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#3430 [21:14] <mattym> annmarie, The graphics card in your computer is too old to support Windows 8
#3431 [21:14] <ruby33> I NEED HELP
#3432 [21:14] <Cerlurs> Uninstalling it now
#3433 [21:14] * greendog25 [greendog25@notlogged] has joined #minecrafthelp
#3434 [21:14] <annmarie> so the only way would be to uninstall windows 8?
#3435 [21:15] <mattym> annmarie, You will either need to downgrade to the version of windows you last had, or install a new graphics card
#3436 [21:16] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 189 seconds)
#3437 [21:16] <Cerlurs> Testing it out now
#3438 [21:16] <Cerlurs> D:
#3439 [21:16] <Cerlurs> I'm getting the same error
#3440 [21:16] <greendog25> Hello i tried migrating my minecraft account to a mojang account, but my father heard wrong and put in a non-existant email, so i created it and now i cant remember the password to it and wont get an email to reset the password eventhough i asked for one
#3441 [21:16] <greendog25> what should i do?
#3442 [21:17] <annmarie> how much do graphics cards cost for windows 8 approx?
#3443 [21:17] <webrosc> greendog25, you'll have to contact mojang to help with that
#3444 [21:17] <GreyVulpine> Cerlurs - You're sure Avast isn't running on your computer?
#3445 [21:17] <webrosc> ??> greendog25 mojang/email
#3446 [21:17] <VoxelHead> greendog25: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3447 [21:17] <VoxelHead> greendog25: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3448 [21:17] <greendog25> is there a wait time for the email though
#3449 [21:17] <GreyVulpine> Cerlurs - Could you reboot, come back here, then try minecraft again?
#3450 [21:18] <greendog25> oh ok thanks
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#3452 [21:18] <mattym> annmarie, You would need to find one that fits in your computer, and can opperate with the power supply you have, there is no easy way to estimate a cost
#3453 [21:18] <webrosc> greendog25, ONLY Mojang can fix account issues like yours
#3454 [21:18] <annmarie> okay thanks mattym
#3455 [21:20] <Cerlurs> Yep
#3456 [21:20] <Cerlurs> I'll be back in a bit
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#3462 [21:25] <briannabear> so i wanted to get the demo version so i did and it said oh something about your pixsels and stuff and it lead me to this whole thing to fix it and then lead me to intel and i dowloaded it and nothing happened so any tips
#3463 [21:26] <mattym> briannabear, Yeah send the link to the dxdiag again
#3464 [21:26] <briannabear> yea your the one that gave me that info to download that thing right
#3465 [21:26] <mattym> yeah but like i said, those may not work
#3466 [21:27] <briannabear> yea the one you gave me was the one i already downloaded
#3467 [21:28] <briannabear> and it didnt work
#3468 [21:28] <mattym> briannabear, Do you know where to find your computers exact model number, or serial number
#3469 [21:28] * THE_AWESOME_POP [THE_AWESOME_POP@notlogged] has joined #minecrafthelp
#3470 [21:28] <briannabear> no
#3471 [21:29] <mattym> briannabear, It should be on a sticker on the bottom of your laptop
#3472 [21:29] <THE_AWESOME_POP> i need help when i start broadcasting on mc and my twitch is connected this shows up TTV_EC_SOCKEY_ECONNABORTED
#3473 [21:29] <THE_AWESOME_POP> i need help when i start broadcasting on mc and my twitch is connected this shows up TTV_EC_SOCKEt_ECONNABORTED
#3474 [21:30] <briannabear> witch one the one that says s/n or the one that says p/n
#3475 [21:30] <mattym> briannabear, s/n
#3476 [21:30] <briannabear> oh ok wait a minute
#3477 [21:31] <briannabear> oh and heres the link http://paste.ubuntu.com/11177464/
#3478 [21:31] <briannabear> CND9360M95
#3479 [21:31] <mattym> briannabear, Ok one moment
#3480 [21:32] * Herologic [Herologic@notlogged] has joined #minecrafthelp
#3481 [21:32] <mattym> briannabear, Are yo sure that is the number?
#3482 [21:33] <Herologic> Why wont it let me purchase minecraft with my card i just bought it and put 27.00$ on it
#3483 [21:33] <briannabear> that is the number!
#3484 [21:33] <mattym> Herologic, Debit card?
#3485 [21:33] <Herologic> yes
#3486 [21:34] <Herologic> i just bought it so i can play minecraft
#3487 [21:34] <mattym> Not sure if you can use a debit card for that purchase, you may need to call the card company and see if it will allow international transactions
#3488 [21:35] <THE_AWESOME_POP> TTV_EC_SOCKET_ECONNABORTED i get this error :( when i try to twitch stream help??
#3489 [21:35] <briannabear> hello im still here!
#3490 [21:35] <mattym> briannabear, That number is for a desktop PC, not a laptop
#3491 [21:35] <Herologic> okay last question i put card on paypayl and it worked and it is just stuck on processing order
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#3493 [21:36] <mattym> Herologic, You may just need to wait for it to finish processing, i can take a while sometimes
#3494 [21:36] <briannabear> yea i have pc laptop
#3495 [21:36] <briannabear> do you want the s/n
#3496 [21:36] <mattym> briannabear, Yes
#3497 [21:36] <Herologic> what is the longest time i may have to wait?
#3498 [21:36] <mattym> Herologic, Cant be sure about that
#3499 [21:36] <Herologic> sigh..........
#3500 [21:37] * bunirey23 [bunirey23@notlogged] has joined #minecrafthelp
#3501 [21:37] <briannabear> thats what i gave you do you want the p/n
#3502 [21:37] <Herologic> mattym, What is company's number?
#3503 [21:37] <mattym> briannabear, yeah, just give me the other number that is there
#3504 [21:38] * bunirey23 [bunirey23@notlogged] has quit. (Client Quit)
#3505 [21:38] <mattym> Herologic, There is no phone number
#3506 [21:39] <briannabear> ok it is NU98UA#ABA
#3507 [21:42] <THE_AWESOME_POP> hello anyone there but i got an error and i cant fix it. it is TTV_EC_SOCKEY_ECONNABORTED
#3508 [21:43] * bunirey23 [bunirey23@notlogged] has joined #minecrafthelp
#3509 [21:43] <mattym> briannabear, Sorry but none of the numbers you gave me match up with the info from the dxdiag report. I cant locate the proper driver without the correct info.
#3510 [21:44] <bunirey23> i downlowded minecraft but i keeps saing theres an error
#3511 [21:44] <mattym> briannabear, On the bottom of your laptop can you find a spot where it has more info?
#3512 [21:44] <bunirey23> my computer is a windos 8
#3513 [21:44] <Herologic> Thanks for your help clearly im not getting minecraft i guess.
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#3515 [21:44] <mattym> briannabear, There should be a spot that says Pavilion dv4, if there are more number after that it will help
#3516 [21:44] <briannabear> no
#3517 [21:44] <ilham> ilham kusuma
#3518 [21:45] <briannabear> ok
#3519 [21:45] <bunirey23> i need help getin minecraft
#3520 [21:45] <briannabear> 1485dx
#3521 [21:45] <mattym> bunirey23, Please hold on
#3522 [21:45] <Herologic> cant buy it with debit card i guess........
#3523 [21:45] <mattym> briannabear, Ok hold on
#3524 [21:45] <bunirey23> i alredy bought it
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#3526 [21:46] <Herologic> i cant it wont let me
#3527 [21:46] <CubeTheThird> Herologic, do you mean a pre-paid credit card?
#3528 [21:46] <Herologic> yes i bought it from store so i can get minecraft
#3529 [21:46] <CubeTheThird> Herologic, you can't use pre-paid credit cards for online international purchases
#3530 [21:46] <CubeTheThird> Herologic, do you live in North America?
#3531 [21:47] <Herologic> yes
#3532 [21:47] <briannabear> ok
#3533 [21:47] <CubeTheThird> Herologic, you will have to buy a pre-loaded minecraft card from a store like best buy, target, or walmart. You can even order those online
#3534 [21:48] <Herologic> okay thanks for ur help wasted 27$ :(
#3535 [21:48] <mattym> briannabear, Download and install this driver http://ftp.hp.com/pub/softpaq/sp45501-46000/sp45590.exe
#3536 [21:48] <CubeTheThird> Herologic, you can use that to buy the pre-loaded minecraft card
#3537 [21:48] * portal [portal@notlogged] has joined #minecrafthelp
#3538 [21:48] <Herologic> oh okay and then i should have it
#3539 [21:49] <Herologic> do u have a recomended website?
#3540 [21:49] <CubeTheThird> Herologic, yes. YOu will have to redeem the number on the card once you get it to activate the account, but that's pretty much it
#3541 [21:49] <briannabear> ok
#3542 [21:49] <CubeTheThird> Herologic, I'm pretty sure the best buy website offers the minecraft cards
#3543 [21:49] * Danboyd [Danboyd@notlogged] has joined #minecrafthelp
#3544 [21:49] <portal> Okay, so, I'm trying to start minecraft and keep getting a "Could not reserve enough space for 2097152KB object heap" error
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#3546 [21:50] <Herologic> i will tell u if it worked
#3547 [21:50] <mattym> ??> portal paste/crash-log
#3548 [21:50] <CubeTheThird> portal, install 64 bit java
#3549 [21:50] <CubeTheThird> ??> portal java/1.8
#3550 [21:50] <VoxelHead> portal: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#3551 [21:50] <portal> Lemme double check
#3552 [21:51] <portal> because i downloaded it not too long ago
#3553 [21:51] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Ping timeout: 189 seconds)
#3554 [21:51] <Herologic> if i buy it from a store it wants to ship it to my house
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#3557 [21:52] <CubeTheThird> Herologic, yes that's right. It's a physical card that you buy. You either have to go to a store and buy it, or buy it online and have it delivered
#3558 [21:52] <Herologic> cant just buy it and they send me a code
#3559 [21:52] <CubeTheThird> Herologic, unfortunately not
#3560 [21:53] <briannabear> its insta;;ing rn
#3561 [21:53] <portal> ok so should i delete the java in the normal program files or the (86x) one?
#3562 [21:53] * HunterKaosYT [HunterKaosYT@notlogged] has joined #minecrafthelp
#3563 [21:53] <CubeTheThird> portal, you don't have to delete any java. Just install the 64 bit one
#3564 [21:54] <briannabear> omg why is my computer so up close
#3565 [21:54] * HunterKaosYT [HunterKaosYT@notlogged] has quit. (Client Quit)
#3566 [21:54] <portal> Alright..
#3567 [21:54] <Herologic> well thanks i just get something else instead have a nice dat=y
#3568 [21:54] <Herologic> day
#3569 [21:54] <mattym> briannabear, Let the installer finish
#3570 [21:54] <briannabear> ok
#3571 [21:55] <Herologic> bye.
#3572 [21:55] <portal> All because i downloaded the wrong thing.
#3573 [21:55] <portal> Thanks, guys!
#3574 [21:55] <mattym> briannabear, If it doesnt adjust itself back, you can Right Click on the desktop and select "Screen Resolution" to set it to your normal settings
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#3583 [22:08] * Bob is now known as Guest40659
#3584 [22:09] <Guest40659> I forgot my Minecraft email and transaction ID. I know my password is that any good?
#3585 [22:09] <CubeTheThird> Guest40659, what method of payment did you use?
#3586 [22:09] <Guest40659> Gift Card
#3587 [22:09] <CubeTheThird> Guest40659, do you still have the card, or the card number (don't give that here0
#3588 [22:10] <Guest40659> No I have thrown the card away hoping my memory will somehow remember
#3589 [22:11] <CubeTheThird> Guest40659, sorry, but there's not much you can do then. I'll recommend though that you test all your emails here: http://www.minecraft.net/retrievename
#3590 [22:11] <Guest40659> Thanks
#3591 [22:11] <Guest40659> I will try that
#3592 [22:11] <Guest40659> Have a great day.
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#3597 [22:17] <real_cool_boy> i just brought mindcraft and it wont start up what do i do
#3598 [22:17] <CubeTheThird> real_cool_boy, what happens when you try running it?
#3599 [22:18] <real_cool_boy> i just get a box saying not responding
#3600 [22:18] <CubeTheThird> real_cool_boy, ok, let's check your graphics drivers to start
#3601 [22:18] <CubeTheThird> ??> real_cool_boy win/dxdiag
#3602 [22:18] <VoxelHead> real_cool_boy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3603 [22:24] * denis26k2 [denis26k2@notlogged] has joined #minecrafthelp
#3604 [22:24] <denis26k2> hello
#3605 [22:24] <CubeTheThird> hello denis26k2
#3606 [22:24] <real_cool_boy> System Information ------------------ Time of this report: 5/17/2015, 15:20:27 Machine name: VAIO-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.141211-1742) Language: English (Regional Setting: English) System Manufacturer: Sony Corporation System Model: VGN-CR35G_W BIOS: Ver 1.00PARTTBL Processor: Intel(R) Core(TM)2 Duo CPU T8100 @ 2.
#3607 [22:25] <CubeTheThird> real_cool_boy, paste it onto http://paste.ubuntu.com and give the link here
#3608 [22:25] <denis26k2> iou quem
#3609 [22:26] <CubeTheThird> denis26k2, we only speak English here
#3610 [22:27] <real_cool_boy> http://paste.ubuntu.com/11178185/
#3611 [22:27] <CubeTheThird> real_cool_boy, ok one moment
#3612 [22:27] <denis26k2> yes
#3613 [22:27] <CubeTheThird> real_cool_boy, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#3614 [22:28] <CubeTheThird> denis26k2, do you need something?
#3615 [22:30] <denis26k2> no
#3616 [22:31] * Shawckz [Shawckz@notlogged] has joined #minecrafthelp
#3617 [22:31] <CubeTheThird> denis26k2, this chatroom is for tech support. If you don't need help with something, I recommend you go elsewhere to chat
#3618 [22:34] <denis26k2> okay mas no presiso
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#3625 [22:51] <LucyProd> Hey, me and my friend are playing on LAN and who ever is hosting the guest cant see the person who's hosting skin
#3626 [22:51] <CubeTheThird> LucyProd, it's a known bug
#3627 [22:52] <LucyProd> is there ant known fixes??
#3628 [22:52] <CubeTheThird> nope
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#3631 [22:54] <real_cool_boy> hi still saying not responding it launches but then nuffin
#3632 [22:54] <CubeTheThird> real_cool_boy, you installed the driver?
#3633 [22:54] <real_cool_boy> yep
#3634 [22:55] <CubeTheThird> real_cool_boy, did you choose custom or express?
#3635 [22:55] <real_cool_boy> express
#3636 [22:55] <CubeTheThird> real_cool_boy, ok. Did you reboot after installing it?
#3637 [22:55] <real_cool_boy> no should i
#3638 [22:55] <CubeTheThird> it's recommended you do yes
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#3641 [22:58] * LucyProd [LucyProd@notlogged] has joined #minecrafthelp
#3642 [22:58] <LucyProd> there is a fix
#3643 [22:58] <CubeTheThird> no
#3644 [22:58] <LucyProd> Yeah
#3645 [22:59] <LucyProd> You have to down grade to 1.7.5 thats before the skin servers updated
#3646 [22:59] <LucyProd> (or lower)
#3647 [22:59] <CubeTheThird> that's not a fix. If anything that's a workaround
#3648 [22:59] <LucyProd> True
#3649 [23:00] <LucyProd> but its good enough
#3650 [23:00] <LucyProd> untill there is a fix
#3651 [23:00] * LORDEHACKS [LORDEHACKS@notlogged] has joined #minecrafthelp
#3652 [23:00] <CubeTheThird> you could also host a server, as an alternative
#3653 [23:00] <CubeTheThird> you could also host a server, as an alternative
#3654 [23:00] * LORDEHACKS [LORDEHACKS@notlogged] has left #minecrafthelp
#3655 [23:01] <LucyProd> I cant host servers on my computer anymore
#3656 [23:01] <CubeTheThird> O.o
#3657 [23:01] <Lord_Ralex> If you are playing SP or using LAN, you are running a server
#3658 [23:02] * osuka_ [osuka_@notlogged] has quit. (Remote host closed the connection)
#3659 [23:02] <LucyProd> like a downloaded server
#3660 [23:02] <Lord_Ralex> That's not much of a difference
#3661 [23:02] <Lord_Ralex> Both are the same server.
#3662 [23:03] <getittowork> Hi. Looks like you may be talking about something similar to this already, but I can't get 1.8 to work for my kid. I have done everything I can think of or research. I have run malwarebytes, port forwarded my router, disabled antivirus and firewall, run a teaking.com windows fix. Nothing works. Here is the error log: ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 5/16/15 11:50 P
#3663 [23:03] <Lord_Ralex> ??> getittowork paste
#3664 [23:03] <VoxelHead> getittowork: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3665 [23:03] <getittowork> Guess it won't let me post the whole log
#3666 [23:04] <getittowork> here is the whole text at http://paste.ubuntu.com/11178788/
#3667 [23:04] <LucyProd> Try getting Java (if u dont have it) or updating it
#3668 [23:04] <Lord_Ralex> ??> getittowork tools/hjt
#3669 [23:04] <VoxelHead> getittowork: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3670 [23:04] <VoxelHead> getittowork: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3671 [23:05] <Lord_Ralex> getittowork, this also is not 1.8, but 1.7.5, and is using mods
#3672 [23:05] * LoneHawk [LoneHawk@notlogged] has joined #minecrafthelp
#3673 [23:05] <LoneHawk> Server Kicks me with Different Messages Every Time
#3674 [23:06] <CubeTheThird> LoneHawk, a specific server, or any?
#3675 [23:06] <LoneHawk> A few select ones
#3676 [23:06] * leonice [leonice@notlogged] has joined #minecrafthelp
#3677 [23:06] <CubeTheThird> LoneHawk, such as?
#3678 [23:06] <LoneHawk> Private unmodded 1.8.4 servers
#3679 [23:06] <CubeTheThird> LoneHawk, can you give an example IP?
#3680 [23:06] <LoneHawk> One sec
#3681 [23:07] * real_cool_boy [real_cool_boy@notlogged] has joined #minecrafthelp
#3682 [23:07] <LoneHawk> s4.minespan.com:25630
#3683 [23:07] <real_cool_boy> hi still doing the same thing
#3684 [23:07] <CubeTheThird> .mcping s4.minespan.com:25630
#3685 [23:07] <ExtremeBot> CubeTheThird: 209.133.198.58:25630 is up! There are currently 4 out of 10 players, running Spigot 1.8 (47); with a latency of 0.276s and an MOTD of "A Minecraft Server".
#3686 [23:07] <CubeTheThird> real_cool_boy, can you make a new dxdiag report
#3687 [23:07] <getittowork> thanks, trying to remove mods and switch to 1.8. Guess I copied a log when I was dropping the version down, but same error persists on 1.8 with apparently whatever mod my kid applied. Will try to take that mod off. Thanks.
#3688 [23:07] <CubeTheThird> LoneHawk, modded server
#3689 [23:08] <LoneHawk> Oh the owner lies to me then
#3690 [23:08] <LoneHawk> Well sorry
#3691 [23:08] <LoneHawk> Ill be going
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#3695 [23:10] <real_cool_boy> what was the thing i ad to past to again
#3696 [23:10] <CubeTheThird> http://paste.ubuntu.com
#3697 [23:11] * elizawolf [elizawolf@notlogged] has quit. (Client Quit)
#3698 [23:11] <real_cool_boy> http://paste.ubuntu.com/11178853/
#3699 [23:12] <CubeTheThird> real_cool_boy, hmm the driver does not appear to have installed. We can try installing it manually I suppose
#3700 [23:12] <CubeTheThird> real_cool_boy, can you open the device manager?
#3701 [23:13] <real_cool_boy> wheres that?
#3702 [23:13] <CubeTheThird> real_cool_boy, right-click on Computer -> Manage
#3703 [23:13] <getittowork> I created a test profile without any JAVA instructions. Still get error in 1.8.4. http://paste.ubuntu.com/11178859/
#3704 [23:14] <real_cool_boy> done
#3705 [23:14] <CubeTheThird> getittowork, what anti-virus and firewall software do you have?
#3706 [23:14] <getittowork> McAfee, but I have already tried completely disabling both and it didn't help at all.
#3707 [23:16] <real_cool_boy> what do i do now
#3708 [23:16] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#3709 [23:15] <CubeTheThird> where was I?
#3710 [23:15] <CubeTheThird> real_cool_boy, find the device manager, and locate your display adapter
#3711 [23:16] <real_cool_boy> yep
#3712 [23:16] * Mordejaic [Mordejaic@notlogged] has joined #minecrafthelp
#3713 [23:17] <Mordejaic> hi
#3714 [23:17] <CubeTheThird> real_cool_boy, right-click on it, and choose update. Browser your computer, and select the folder where you put the driver I gave you earlier
#3715 [23:17] <CubeTheThird> hello Mordejaic
#3716 [23:18] <Mordejaic> i am give you my dxdiag thing
#3717 [23:18] <Mordejaic> 11178915
#3718 [23:18] <Mordejaic> what i need to do now
#3719 [23:18] <CubeTheThird> Mordejaic, one moment
#3720 [23:18] * Shawckz [Shawckz@notlogged] has quit. (Ping timeout: 204 seconds)
#3721 [23:21] <CubeTheThird> Mordejaic, download and install https://downloadcenter.intel.com/download/22519/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#3722 [23:21] <Mordejaic> thank you one second
#3723 [23:22] <real_cool_boy> it says it is uptodate
#3724 [23:22] <Mordejaic> now i wait and it going to work??
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#3727 [23:24] * LizerAincrad [LizerAincrad@notlogged] has joined #minecrafthelp
#3728 [23:25] <LizerAincrad> i have an error with my driver
#3729 [23:25] <CubeTheThird> Mordejaic, after you install it, it should work
#3730 [23:25] <CubeTheThird> real_cool_boy, hmm. When you open the ATI driver, does it ask you where to extract or install it?
#3731 [23:25] <CubeTheThird> LizerAincrad, do you have a dxdiag report?
#3732 [23:26] <LizerAincrad> yes
#3733 [23:26] <Mordejaic> hj
#3734 [23:26] <CubeTheThird> LizerAincrad, give a URL to it here
#3735 [23:26] <Mordejaic> i have it
#3736 [23:26] <LizerAincrad> http://paste.ubuntu.com/11178990/
#3737 [23:26] <CubeTheThird> LizerAincrad, one moment
#3738 [23:26] <Mordejaic> you need to take that numbers
#3739 [23:27] <real_cool_boy> yes
#3740 [23:27] <CubeTheThird> real_cool_boy, where does it extract/install it to?
#3741 [23:28] <CubeTheThird> LizerAincrad, try download and install https://downloadcenter.intel.com/download/24870/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#3742 [23:28] <LizerAincrad> ok
#3743 [23:28] <CubeTheThird> LizerAincrad, please note though, you may have to configure your nvidia graphics to run the game in high performance
#3744 [23:29] <real_cool_boy> it says ati mobiliit radeon x2300 is up 2 date
#3745 [23:29] <CubeTheThird> ..?
#3746 [23:29] <CubeTheThird> real_cool_boy, did you have it try updating to where it extracted it?
#3747 [23:30] <real_cool_boy> yes
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#3749 [23:30] <CubeTheThird> real_cool_boy, hmm sorry not much can be done then. Your graphics card isn't officially supported on windows 7, nor does sony offer any support for windows 7 either
#3750 [23:30] <LizerAincrad> How do I do that?
#3751 [23:31] <CubeTheThird> LizerAincrad, in the nvidia control panel, manage 3d settings
#3752 [23:31] <real_cool_boy> oh ok
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#3755 [23:32] <LizerAincrad> and now?
#3756 [23:33] <CubeTheThird> LizerAincrad, you should be able to select Minecraft as an application (or add it) and change it to be high performance
#3757 [23:35] <Mordejaic> IN 5 MINUTES THE DOWNLOAD IS DONE
#3758 [23:35] <Mordejaic> IN 3
#3759 [23:35] <getittowork> I tried dropping my version down, and I can get Minecraft to work on version 1.6.4 but nothing later. Indicates it isn't a problem with my firewall or antivirus as both are running. http://paste.ubuntu.com/11178859/
#3760 [23:35] <CubeTheThird> getittowork, what anti-virus and firewall software do you have?
#3761 [23:35] <getittowork> McAfee
#3762 [23:35] <Mordejaic> I DOWNLOADED!!
#3763 [23:36] <CubeTheThird> getittowork, eww did you pay for that?
#3764 [23:36] <CubeTheThird> Mordejaic, now install it
#3765 [23:36] <getittowork> eh, yeah. Maybe I should switch, but still doesn't seem to be the problem.
#3766 [23:36] <Mordejaic> 0HH ONE SEC THE ESTIMATION OF THE DOWNLOAD IS VERRY BAD
#3767 [23:36] <LizerAincrad> I can not add
#3768 [23:36] <CubeTheThird> Mordejaic, please turn off caps lock
#3769 [23:36] <Mordejaic> IT SAYS 3 SECONDS AND NOW 4 MINUTES
#3770 [23:36] <CubeTheThird> getittowork, mcafee is horrid, and is known for causing your exact issue
#3771 [23:36] <Mordejaic> ok
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#3773 [23:37] <Mordejaic> desactivate mcafee
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#3775 [23:37] <getittowork> Ok, I'll try disabling again.
#3776 [23:37] <LizerAincrad> I can't add minecraft
#3777 [23:38] <CubeTheThird> getittowork, disabling is not sufficient. You have to completely remove it and reboot
#3778 [23:38] <CubeTheThird> ??> getittowork av/mcafee/uninstall
#3779 [23:38] <VoxelHead> getittowork: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#3780 [23:38] <Mordejaic> it succefull the thing
#3781 [23:38] <CubeTheThird> LizerAincrad, try adding C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
#3782 [23:38] <Mordejaic> it downloading now!!
#3783 [23:40] <LizerAincrad> it does not exist
#3784 [23:41] <CubeTheThird> that's odd
#3785 [23:41] <CubeTheThird> LizerAincrad, can you add java?
#3786 [23:41] <LizerAincrad> i think
#3787 [23:41] <LizerAincrad> yes
#3788 [23:41] <LizerAincrad> and now
#3789 [23:42] <getittowork> I'll try it. BTW what is your opinion on antivirus/firewall programs. Which would you recommend?
#3790 [23:42] * Mordejaic [Mordejaic@notlogged] has quit. (Ping timeout: 204 seconds)
#3791 [23:43] <CubeTheThird> getittowork, avast
#3792 [23:43] <CubeTheThird> ??> getittowork av/avast
#3793 [23:43] <VoxelHead> getittowork: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#3794 [23:43] <CubeTheThird> brb
#3795 [23:43] <CubeTheThird> brb
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#3797 [23:44] <getittowork> great, thanks for the help
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#3803 [23:56] <pj> need help
#3804 [23:56] <pj> in mknecraft tnt box has a bug
#3805 [23:57] <pj> what should i do to make the tnt explode?
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