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#8 [00:34] <BudaPlaysMC> hi ok i got a problem with a server i been playing on
#9 [00:34] <BudaPlaysMC> my island got grief but the owner never return me the stuff that got griefted
#10 [00:36] <Lord_Ralex> And we can't do anything about it
#11 [00:37] <BudaPlaysMC> the owner should return me my stuff right?
#12 [00:37] <Lord_Ralex> His server, his choice
#13 [00:37] <BudaPlaysMC> but i donate for the stuff
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#17 [00:41] <ABC> Hello i played on a minecraft server and my island got grief but the owner is doing nothing about it
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#19 [00:42] * Lord_Ralex kicked ABC from #minecrafthelp (Reason: BC :ABC)
#20 [00:45] <Bugboy1028> wat
#21 [00:45] <Bugboy1028> Lord_Ralex, server kicked me out ;-;
#22 [00:45] <Bugboy1028> nah
#23 [00:46] <Bugboy1028> I'm bored
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#26 [00:49] <Ianite> hello
#27 [00:50] <Ianite> im trying to log in to my account, but it says its incorrect and when i put in my username to retrieve my password it says that the user isnt found but i have an account
#28 [00:54] <Ianite> anyone?
#29 [00:55] <Bugboy1028> minecraft username?
#30 [00:56] <Ianite> PixelatedIanite
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#32 [01:00] <Ianite> so
#33 [01:00] <Ianite> is anything wrong
#34 [01:00] <Ianite> i have to leave
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#40 [01:02] <trederx> Hi, I am having the following problem - Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#41 [01:03] <supersonic> my drivers are not pdated
#42 [01:03] <trederx> I have updated all drivers, including video
#43 [01:03] <Andrio> ??> trederx win/reinst
#44 [01:03] <VoxelHead> trederx: You may need to reinstall the locally installed files that Minecraft puts into place.
#45 [01:03] <trederx> I have deleted the .minecraft folder
#46 [01:03] <VoxelHead> trederx: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#47 [01:03] <Andrio> supersonic, can you update them?
#48 [01:04] <supersonic> how do i update my drivers#
#49 [01:04] <Andrio> Graphics drivers?
#50 [01:04] <supersonic> yes
#51 [01:04] <Andrio> All right.
#52 [01:04] <supersonic> thank you
#53 [01:04] <Andrio> ??> supersonic win/DXDiag
#54 [01:04] <VoxelHead> supersonic: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#55 [01:05] <trederx> thankx Vox
#56 [01:06] <trederx> I have done lots of surfing on this problem
#57 [01:06] <Andrio> mm
#58 [01:06] <trederx> do you think it is dirext X
#59 [01:07] * PleaseHelpMe [PleaseHelpMe@notlogged] has joined #minecrafthelp
#60 [01:07] <Andrio> No; Minecraft doesn't even use DirectX. Minecraft uses OpenGL.
#61 [01:07] <Andrio> And that error has nothing to do with either.
#62 [01:07] <PleaseHelpMe> Hey chat, my minecraft account was mograted to somebody elses mojang account which i didnt do, any tips on how i can get it back?
#63 [01:08] * Minecraft_Player_2015 [Minecraft_Player_2015@notlogged] has joined #minecrafthelp
#64 [01:08] <Minecraft_Player_2015> Hi CubeTheThird
#65 [01:09] <Minecraft_Player_2015> I could like to ask if i Close Mcafee than unistalling it?
#66 [01:09] <trederx> exactly what I thought Andrio
#67 [01:09] <Andrio> ??> PleaseHelpMe account/send-email
#68 [01:09] <Minecraft_Player_2015> I am using Minecraft 1.8.5 . While i am joining it says Failed to connect to server Dissconected
#69 [01:09] <VoxelHead> PleaseHelpMe: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#70 [01:09] <trederx> I have never ever seen this problem before...and we have 4 ppl playing MC...for years
#71 [01:10] <Minecraft_Player_2015> I am having Mcafee
#72 [01:10] <Minecraft_Player_2015> Does it makes that problem
#73 [01:10] <trederx> Are you guys saying I need to contact MC directly on this problem?
#74 [01:11] <Andrio> ??> trederx IRC/multitasking
#75 [01:11] <VoxelHead> trederx: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#76 [01:11] <Andrio> trederx, did you finish reinstalling Minecraft?
#77 [01:11] <Minecraft_Player_2015> Hi
#78 [01:11] <Minecraft_Player_2015> I am using Minecraft 1.8.5 . While i am joining it says Failed to connect to server Dissconected
#79 [01:11] <trederx> ok, thanks, and yep, I figured that
#80 [01:11] <Andrio> Minecraft_Player_2015, McAfee has been known to conflict, yes.
#81 [01:12] <Andrio> trederx, did it work?
#82 [01:12] <Minecraft_Player_2015> Andrio,That means that Mcafee is doing that problem
#83 [01:13] <trederx> Andrio, I have deleted the files in the .minecraft folder. started another install, now stuck on oshi-core
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#85 [01:13] <Andrio> hm
#86 [01:13] <trederx> weirdest thing ever
#87 [01:13] <Minecraft_Player_2015> Andrio,That means that Mcafee is doing that problem
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#89 [01:13] <trederx> Andrio...no
#90 [01:13] <Minecraft_Player_2015> Andrio,That means that Mcafee is doing that problem
#91 [01:13] <Andrio> Minecraft_Player_2015, possibly.
#92 [01:14] <Andrio> ??> trederx launcher/log
#93 [01:14] <VoxelHead> trederx: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#94 [01:14] <VoxelHead> trederx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#95 [01:14] <Minecraft_Player_2015> So can i close it
#96 [01:14] <Andrio> Minecraft_Player_2015, yes.
#97 [01:14] <Minecraft_Player_2015> How
#98 [01:14] <trederx> I have allowed the .minecraft folder through AVG free's exceptions
#99 [01:14] <Andrio> I don't know; never used it. Try uninstalling it via Control Panel.
#100 [01:15] <trederx> Vox & And, thanks, will do, standby
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#102 [01:15] <Minecraft_Player_2015> How can i close Mcafee
#103 [01:16] <trederx> http://paste.ubuntu.com/11299943/
#104 [01:16] <Andrio> Minecraft_Player_2015, I don't know; never used it. Try uninstalling it via Control Panel.
#105 [01:17] <trederx> it has never been an issue before, and is running on the other 3 pc"
#106 [01:17] <Andrio> trederx, AVG has been known to interfere with Minecraft as well.
#107 [01:17] <Andrio> (Among other things.)
#108 [01:17] <trederx> ok, i'll give it a shot.
#109 [01:17] <trederx> standby
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#111 [01:18] <Minecraft_Player_2015> https://www.youtube.com/watch?v=2aojzqvWaIE
#112 [01:18] <VoxelHead> 01,00You00,04Tube: Minecraft_Player_2015 mentioned "How to Disable Mcafee" (1m 5s) uploaded by "HowTech" on 2012-04-26 11:32 UTC.
#113 [01:18] <trederx> appreciate your help btw,
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#115 [01:19] <Minecraft_Player_2015> https://www.youtube.com/watch?v=2aojzqvWaIE
#116 [01:19] <VoxelHead> 01,00You00,04Tube: Minecraft_Player_2015 mentioned "How to Disable Mcafee" (1m 5s) uploaded by "HowTech" on 2012-04-26 11:32 UTC.
#117 [01:19] <Andrio> thanks...
#118 [01:19] <Minecraft_Player_2015> Andrio Is that works
#119 [01:19] <Minecraft_Player_2015> To me
#120 [01:19] <trederx> i have to do a restart...brb ok
#121 [01:19] <Andrio> Minecraft_Player_2015, again, I don't know.
#122 [01:19] <Minecraft_Player_2015> Ok i Will do it
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#124 [01:20] <Minecraft_Player_2015> Do you havve Mcafee
#125 [01:20] <Andrio> No; I have Avast.
#126 [01:23] <Minecraft_Player_2015> you know i thing it is a virus
#127 [01:23] <Minecraft_Player_2015> makes your computer slowley
#128 [01:26] * trederz [trederz@notlogged] has joined #minecrafthelp
#129 [01:27] <trederz> Hi Again guys
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#132 [01:28] <trederz> I have deleted AVG free, rebooted, run the MC app, and still get this error. Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#133 [01:30] <trederz> I have pasted the text into ubunto paste bin
#134 [01:31] * PLGaming [PLGaming@notlogged] has joined #minecrafthelp
#135 [01:32] <trederz> can anyone assit me with this http://paste.ubuntu.com/11300258/
#136 [01:32] <trederz> error is: Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#137 [01:34] <trederz> Andrio, are you around?
#138 [01:34] <Andrio> Mm
#139 [01:35] <Andrio> Seems it's downloading OK...
#140 [01:36] <trederz> Hi...yes, I have just deleted the .mc folder contents and trying again...
#141 [01:36] <PLGaming> I need help on myminecraft, it says pixel format not accelarated and it crashes when i try to go on, i followed the help instructions it told me to make this, http://paste.ubuntu.com/11300195/
#142 [01:38] <trederz> I have just uninsatlled mc completely , now reinstalling standby
#143 [01:39] <PLGaming> any help?
#144 [01:40] <PLGaming> I need help on myminecraft, it says pixel format not accelarated and it crashes when i try to go on, i followed the help instructions it told me to make this, http://paste.ubuntu.com/11300195/.
#145 [01:41] <PLGaming> this is the crash report http://paste.ubuntu.com/11300355/
#146 [01:44] <PLGaming> any1 on?
#147 [01:44] <PLGaming> any1 on?
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#150 [01:47] <PLGaming> Hello, people please help me for my minecraft. When i press play and the progress bar is fully loaded it crashed and says pixel format not accelerated. Crash: report: http://paste.ubuntu.com/11300496/
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#157 [02:19] <jasoni123> hey can you help me please ?? i cant remember my security questions and when i try to reset it i found out that i forgot my email too so i tried to recover my email then i found out that is the emergency email is my email that i forgot
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#164 [02:34] <livia> hi,there ,i redeemed a minecraft gift code 2 hours ago
#165 [02:35] <livia> but i found it becames free account, and that card which i redeemed is showed used
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#174 [03:18] <glowstone_help> just need confirmation that taxi cab'd light sources only diminish by 1 light level for all vertical light spreads below the cab'd light source level.
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#188 [03:44] <awwww> "We only support non-modded current releases." Even optifine?
#189 [03:44] <awwww> nevermind then...
#190 [03:44] <awwww> nevermind then...
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#194 [03:45] <awesomeantti01> This is a problem that i have been having since 1.8 came out for the pc.I have had in both multiplayer and singleplayer mode sudden lag spikes that could last for up to 10 seconds and these spikes happen so frequently that i could not play minecraft in 1.8. what got me so confused was that minecraft had run perfectly on my computer on previous versions and also because there seems to be nothing that i can do about it. I
#195 [03:46] <glowstone_help> what gets me is MC on Xbox One likes to randomly create still water out of a flowing water system so I have had to re-design mob grinders like 3x times each to compensate for this. Increasing the overall scale of the grinders by about 140 percent.
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#200 [03:55] <zafirab19cdti> Guten Morgen, eine frage, gkibt es irgent wo eine aktuelle item id liste für die version 1.8.4
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#204 [04:17] <leSizeax> i need help.
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#206 [04:20] <leSizeax> http://paste.ubuntu.com/11302639/
#207 [04:20] <leSizeax> help :(
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#221 [05:13] <ReikPvP> Hello, i have a Problem with my Minecraft Skin.
#222 [05:13] <ReikPvP> I have any Buggs on my Skin that why!?
#223 [05:14] <ReikPvP> I have the Buggs from the 1.8? And I buggs blocks in the grass.
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#227 [05:28] <ReikPvP> Hello i need help
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#229 [05:35] <husgurv> mein steam dynamo hat 4000 rf aber 0 rf output warum?
#230 [05:37] <Synchunk> husgurv, das hier ist #minecrafthelp, wir helfen nur mit Minecraft.
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#232 [05:38] <husgurv> Das is minecraft ftb
#233 [05:39] <Synchunk> ??> husgurv mods
#234 [05:39] <VoxelHead> husgurv: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#235 [05:39] <VoxelHead> husgurv: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#240 [06:13] <thiago8521747> help me
#241 [06:19] * Lime_Slime_Games [Lime_Slime_Games@notlogged] has joined #minecrafthelp
#242 [06:19] <Lime_Slime_Games> i need help my game isnt woring
#243 [06:19] <Lime_Slime_Games> working
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#245 [06:20] <Lime_Slime_Games> can i have some help please
#246 [06:21] <Lime_Slime_Games> ???????
#247 [06:21] <Afootpluto> Lime_Slime_Games, what is the exact issue?
#248 [06:22] <Lime_Slime_Games> my minecraft wont open i press play it loads a bit and then closes and then it pops up with crash report
#249 [06:23] <Afootpluto> ??> Lime_Slime_Games launcher/crash-log
#250 [06:23] <VoxelHead> Lime_Slime_Games: We need to see your crash log, which appears after a crash.
#251 [06:23] <VoxelHead> Lime_Slime_Games: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#252 [06:23] <Lime_Slime_Games> what do u mean
#253 [06:24] <Afootpluto> Lime_Slime_Games, do what VoxelHead said
#254 [06:25] <Lime_Slime_Games> what text the one on the crash log
#255 [06:25] <Afootpluto> Lime_Slime_Games, yes
#256 [06:26] <Lime_Slime_Games> what now?
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#258 [06:26] <Afootpluto> Lime_Slime_Games, give me the link
#259 [06:26] <Minecraft_Player_2015> HI
#260 [06:26] <Afootpluto> hi
#261 [06:27] <Lime_Slime_Games> http://paste.ubuntu.com/11304514/
#262 [06:27] <Minecraft_Player_2015> I could like to ask if a disabled the firewall in Mcafee than Uninstalling it?
#263 [06:28] <Afootpluto> Minecraft_Player_2015, dont reinstall mcafee
#264 [06:28] <Minecraft_Player_2015> Why
#265 [06:28] * BlazeCharge [BlazeCharge@notlogged] has joined #minecrafthelp
#266 [06:28] <Minecraft_Player_2015> Can i disable the firewall
#267 [06:29] <Minecraft_Player_2015> but i will don't turn on it again
#268 [06:29] <BlazeCharge> Hi i need help with minecraft; keeps crashing.
#269 [06:29] <Lime_Slime_Games> what do i do now afootploto
#270 [06:30] <Afootpluto> Minecraft_Player_2015, use avast not mcafee
#271 [06:30] <Minecraft_Player_2015> Afootpluto,Why, Can i disable the firewall but i will don't turn on it again
#272 [06:30] <Afootpluto> ??> BlazeCharge launcher/crash-log
#273 [06:30] <VoxelHead> BlazeCharge: We need to see your crash log, which appears after a crash.
#274 [06:30] <VoxelHead> BlazeCharge: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#275 [06:31] <Afootpluto> Minecraft_Player_2015, mcafee is crap even if you disable the firewall it will still cause issues
#276 [06:31] <BlazeCharge> @Afootpluto: here is the url: http://paste.ubuntu.com/11304587/
#277 [06:31] <Minecraft_Player_2015> afootpluto, i will try to see videos how to close mcafee
#278 [06:31] <Afootpluto> ??> BlazeCharge win/dxdiag
#279 [06:31] <VoxelHead> BlazeCharge: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#280 [06:32] <Minecraft_Player_2015> Is that works?
#281 [06:32] <Minecraft_Player_2015> i will try to see videos how to close mcafee
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#284 [06:33] <BlazeCharge> @Afootpluto: here is the url:http://paste.ubuntu.com/11304626/
#285 [06:33] <Minecraft_Player_2015> Hi
#286 [06:34] <Afootpluto> ??> BlazeCharge oem/dell/service-tag
#287 [06:34] <VoxelHead> BlazeCharge: You can find your Service Tag here: http://www.dell.com/support/contents/us/en/19/category/Product-Support/Self-support-Knowledgebase/locate-service-tag
#288 [06:34] <Minecraft_Player_2015> Afootpluto, Can i see videos of how to close mcafee
#289 [06:35] <Afootpluto> ??> Minecraft_Player_2015 av/mcafee/uninstall
#290 [06:35] <VoxelHead> Minecraft_Player_2015: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#293 [06:35] * Minecraft_Player_2015 [Minecraft_Player_2015@notlogged] has quit. (Client Quit)
#294 [06:36] <Lime_Slime_Games> afootpluto what do i do now
#295 [06:36] <BlazeCharge> @Afootpluto my service tag is:4CX2C12 and my Express service tag is:9488269686
#296 [06:37] <Maybard> Cool. First time on. When I started to play Minecraft today, it did an automatic update. My game has crashed three times. It has never done that before. I suspect it is something to do with the update, but I'm not sure. Any suggestions?
#297 [06:37] <Afootpluto> ??> Lime_Slime_Games launcher/more-ram
#298 [06:37] <VoxelHead> Lime_Slime_Games: A forum post which explains how to allocate more RAM to Minecraft can be found here: http://www.minecraftforum.net/topic/1395030-allocate-more-memory-for-minecraft/
#299 [06:39] <BlazeCharge> @Afootpluto: just in case you overlooked my message i'll repeat:my service tag is:4CX2C12 and my Express service tag is:9488269686
#300 [06:39] <Afootpluto> ??> Maybard launcher/crash-log
#301 [06:39] <VoxelHead> Maybard: We need to see your crash log, which appears after a crash.
#302 [06:39] <VoxelHead> Maybard: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#303 [06:42] <Maybard> ok, will do. The crash log says that a more complete report was made, and gives me the location on my computer. Do you want that, or just the initial log?
#304 [06:43] <Maybard> http://paste.ubuntu.com/11304873/
#305 [06:43] <Lime_Slime_Games> done that
#306 [06:44] <BlazeCharge> @Afootpluto: if you've read my mexsage and you want me to wait let me know.
#307 [06:45] <Afootpluto> Maybard, can you open the file at C:\Users\Melinda\AppData\Roaming\.minecraft\hs_err_pid3560.log and paste it to paste.ubuntu.com
#308 [06:45] <Afootpluto> BlazeCharge, that is a incorrect service tag
#309 [06:46] <BlazeCharge> @Afootpluto service tag or express service tag? i'll recheck i must have made a mistake.
#310 [06:46] <Maybard> There were three. This is the latest. I have not checked to see if they were all the same or not. http://paste.ubuntu.com/11304885/
#311 [06:46] <Afootpluto> BlazeCharge, either of them
#312 [06:47] <GreyVulpine> Maybard - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#313 [06:47] <BlazeCharge> @Afootpluto: ok give me a moment i'll recheck
#314 [06:48] <Lime_Slime_Games> afootpluto i have done the tourial
#315 [06:48] <Afootpluto> Lime_Slime_Games, now try minecraft
#316 [06:53] <BlazeCharge> @Afootpluto: rechecked em; service tag: 4CX2C12 and express service tag:9488259686
#317 [06:53] <Lime_Slime_Games> why is it taking forever to load
#318 [06:54] <Maybard> Ok, done. http://paste.ubuntu.com/11304967/
#319 [06:55] <Afootpluto> BlazeCharge, download and install http://downloads.dell.com/FOLDER02644000M/1/Video_Driver_5F8YF_WN_10.18.10.3945_A02.EXE
#320 [06:55] <Afootpluto> Lime_Slime_Games, how much RAM did you allocate?
#321 [06:55] <GreyVulpine> Maybard - Just curious, are you running a program called "Raptr"?
#322 [06:55] <BlazeCharge> @Afootpluto: installing right now.
#323 [06:55] <Maybard> Nope. never heard of it.
#324 [06:56] <Lime_Slime_Games> whats ram
#325 [06:57] <BlazeCharge> @Afootpluto: i ment downloading right now*, i'll let you know when i am installing it.
#326 [06:58] <Afootpluto> Lime_Slime_Games, random access memory (RAM)
#327 [06:58] <Lime_Slime_Games> were do i find that
#328 [06:59] <Lime_Slime_Games> it crashed again
#329 [06:59] <Afootpluto> Lime_Slime_Games, do you have texture packs installed?
#330 [06:59] <Maybard> btw, when it crashed, when I hit play and it started back up again, it would start me just a second or two from before it crashed.
#331 [06:59] <Lime_Slime_Games> yer
#332 [07:00] <GreyVulpine> Maybard - Alright, a few points to bring up here. You've got a really old computer there. It was right on the edge of compatibility with minecraft a couple years ago. The video chipset you have in it right now, has a quite out of date driver, from 2007. Let's start by updating it.
#333 [07:00] <Afootpluto> Lime_Slime_Games, delete them
#334 [07:00] <GreyVulpine> Maybard - Download and install: https://downloadcenter.intel.com/download/17407/Intel-Graphics-Media-Accelerator-Driver-for-Windows-Vista-32-exe-
#335 [07:00] <GreyVulpine> Maybard - Reboot when asked, then try minecraft. I can't guarantee it'll run minecraft afterwards, but it's something to try.
#336 [07:00] <Lime_Slime_Games> i can get on to micraft so i cant
#337 [07:01] <Afootpluto> ??> Lime_Slime_Games launcher/.minecraft
#338 [07:01] <VoxelHead> Lime_Slime_Games: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#339 [07:01] <GreyVulpine> Maybard - If that doesn't work, you may just be out of luck on that computer to run the latest version(s) of minecraft, and will need to look into playing older versions via the launcher's options.
#340 [07:01] <Maybard> Ok, I'll try it. I knew the video was old, but I haven't had any problems till this new update today.
#341 [07:01] <Afootpluto> Lime_Slime_Games, after you do that delete the resource pack folder
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#343 [07:02] <Afootpluto> ??> Maybard gpu/intel/ig4
#344 [07:02] <VoxelHead> Maybard: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#345 [07:02] <VoxelHead> Maybard: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#346 [07:03] <Maybard> Today it auto updated to 1.8.5. I haven't had any problems till then.
#347 [07:03] <Lime_Slime_Games> done that
#348 [07:03] <BlazeCharge> @Afootpluto: I'm just curious do i have intel 4 series video cards?
#349 [07:03] <Afootpluto> Lime_Slime_Games, now try minecraft
#350 [07:03] <Afootpluto> BlazeCharge, no
#351 [07:03] <Afootpluto> BlazeCharge, no
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#353 [07:03] <Lime_Slime_Games> ok
#354 [07:04] <BlazeCharge> @Afootpluto: *sigh good to know thx.
#355 [07:04] <Lime_Slime_Games> its working that u
#356 [07:05] <Lime_Slime_Games> thank you so much afootpluto
#357 [07:05] <Afootpluto> your welcome
#358 [07:05] <Lime_Slime_Games> afootpluto ur the best
#359 [07:06] <BlazeCharge> Afootpluto, installing right now.
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#362 [07:08] <BlazeCharge> Afootpluto should i click extract or install?http://prntscr.com/78f2hw
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#364 [07:09] * Lime_Slime_Games [Lime_Slime_Games@notlogged] has quit. (Quit: Web client closed)
#365 [07:09] <BlazeCharge> @Afootpluto, should i click install or extract?http://prntscr.com/78f2hw
#366 [07:10] <Afootpluto> install
#367 [07:10] <BlazeCharge> ok
#368 [07:10] <BlazeCharge> installing right now.
#369 [07:11] * Minecraft_Player_2015 [Minecraft_Player_2015@notlogged] has joined #minecrafthelp
#370 [07:11] <Minecraft_Player_2015> Hi
#371 [07:11] <Minecraft_Player_2015> I cannot connect to my server
#372 [07:11] <BlazeCharge> @Afootpluto: i'll exit chrome till the installation ends, reason: recommended, http://prntscr.com/78f3h6
#373 [07:11] <BlazeCharge> @Afootpluto i'll brb.
#374 [07:12] <Afootpluto> ok
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#376 [07:12] <Minecraft_Player_2015> Hi I cannot connect to my server
#377 [07:12] <GreyVulpine> Minecraft_Player_2015 - Is this a server you run?
#378 [07:13] <Minecraft_Player_2015> yes
#379 [07:13] <Maybard> (sigh) download fail, network error. I'm out in the country, and the internet, despite being "high speed", is spotty. Will probably have to take it into town to download. Thanks for your help - if I can't figure it out, I'll be back!
#380 [07:13] <GreyVulpine> Minecraft_Player_2015 - Locally? Or hosted offsite?
#381 [07:13] <Minecraft_Player_2015> i did not share it to network
#382 [07:13] <GreyVulpine> Minecraft_Player_2015 - What happens when you try to connect to your server? What error(s) do you get?
#383 [07:13] <Minecraft_Player_2015> websites
#384 [07:14] <Minecraft_Player_2015> Failed to connect to server Discoonnected
#385 [07:15] <GreyVulpine> Minecraft_Player_2015 - How are you connecting to the server?
#386 [07:15] * BlazeCharge [BlazeCharge@notlogged] has joined #minecrafthelp
#387 [07:15] <Minecraft_Player_2015> using ip adress
#388 [07:15] <GreyVulpine> Minecraft_Player_2015 - Internal IP address? External IP address?
#389 [07:15] <BlazeCharge> @Afootpluto, i restarted the laptop for the drivers to take effect, what should i do next?
#390 [07:15] <Maybard> Oh, like I said, no problems till it went to 1.8.5 today. So how do I go back to 1.8.4?
#391 [07:16] <GreyVulpine> Maybard - Launch minecraft. Before hitting "Play", go to "Edit Profile", look for the "Use Version" dropdown
#392 [07:16] <Minecraft_Player_2015> @GreyVulpine , What you Mean
#393 [07:16] <Maybard> Thanks!
#394 [07:16] <GreyVulpine> Minecraft_Player_2015 - What IP address are you using?
#395 [07:17] <Minecraft_Player_2015> My Network IP Adress
#396 [07:17] <BlazeCharge> @Afootpluto, i'll repeat incase you overlooked:i restarted the laptop for the drivers to take effect, what should i do next?
#397 [07:18] <GreyVulpine> Minecraft_Player_2015 - Mind sharing that IP address?
#398 [07:18] <Minecraft_Player_2015> I cannot Sorry
#399 [07:18] <GreyVulpine> Minecraft_Player_2015 - Are you on the same computer that's running the server?
#400 [07:18] <Minecraft_Player_2015> Yes,
#401 [07:19] <GreyVulpine> Minecraft_Player_2015 - Connect with 127.0.0.1
#402 [07:19] <BlazeCharge> @Afootpluto are you there or afk?
#403 [07:19] <GreyVulpine> BlazeCharge - Try minecraft
#404 [07:20] <BlazeCharge> @Greyvulpine ok, just curious if you know if Afootpluto is afk or not?
#405 [07:20] <Afootpluto> BlazeCharge, i am kinda AFK
#406 [07:20] <GreyVulpine> BlazeCharge - People here come and go. It's not uncommon for Real Life™ to pull people away
#407 [07:21] <BlazeCharge> Greyvulpine, very true
#408 [07:21] <GreyVulpine> BlazeCharge - Anyways, try minecraft. See if it works after the driver install
#409 [07:21] <GreyVulpine> Minecraft_Player_2015 - Does 127.0.0.1 work?
#410 [07:21] <BlazeCharge> @Afootpluto,i restarted the laptop for the drivers to take effect, now i'm running minecraft to see if it works, @Greyvulpine ok
#411 [07:23] <Minecraft_Player_2015> No
#412 [07:23] <GreyVulpine> Minecraft_Player_2015 - Is your server running?
#413 [07:23] <GreyVulpine> Minecraft_Player_2015 - Make sure your server is running on the computer, then connect with 127.0.0.1
#414 [07:23] <Minecraft_Player_2015> Right Now ,NO
#415 [07:23] <BlazeCharge> @Afootpluto/Greyvulpine, minecraft is still crashing as it was last time.
#416 [07:24] <GreyVulpine> BlazeCharge - Error log + new dxdiag report, please
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#418 [07:24] <BlazeCharge> @GreyVulpine, i'll give you the url to error log first then the dxdiag later ok?
#419 [07:24] <GreyVulpine> BlazeCharge - Sure.
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#421 [07:28] <Minecraft_Player_2015> @GreyVulpine , I run the server but it says Cannot Connect to server
#422 [07:29] <BlazeCharge> GreyVulpine, one more thing when i open dxdiag theres a box that says run 64-bit DxDiag should i click that and give you the dxdiag report according to that or what?http://prntscr.com/78f8uq
#423 [07:29] <GreyVulpine> Minecraft_Player_2015 - Did you try connecting with 127.0.0.1?
#424 [07:29] <GreyVulpine> BlazeCharge - No need, just "Save all information"
#425 [07:30] <Minecraft_Player_2015> Yes
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#427 [07:30] <GreyVulpine> Minecraft_Player_2015 - Server log, please. Post it to http://paste.ubuntu.com and submit it, then give us the URL
#428 [07:31] <Minecraft_Player_2015> Can i send the server.propties too?
#429 [07:31] <GreyVulpine> Minecraft_Player_2015 - Sure.
#430 [07:31] <BlazeCharge> @GreyVulpine, ok there you go;minecraft error log;http://paste.ubuntu.com/11305437/ and dxdiag report;http://paste.ubuntu.com/11305373/
#431 [07:31] <Minecraft_Player_2015> Yes but i will remove the ip adress
#432 [07:32] <GreyVulpine> Minecraft_Player_2015 - Did you enter in an ip address into server.properties?
#433 [07:32] <Minecraft_Player_2015> Yes
#434 [07:32] <Minecraft_Player_2015> but i remove it
#435 [07:32] <GreyVulpine> Minecraft_Player_2015 - Don't. server-ip= does not do what you think it does. Remove it, save the file. Run the server. Connect with 127.0.0.1
#436 [07:32] <Minecraft_Player_2015> not from the file
#437 [07:33] <GreyVulpine> BlazeCharge - Oh, this error. Do me a favor. Launch minecraft. Press "Play". In the main menu of Minecraft, go to "Options", then "Video Options". Turn Off VBOs. Then try playing
#438 [07:33] <Minecraft_Player_2015> http://paste.ubuntu.com/11305493/
#439 [07:34] <GreyVulpine> Minecraft_Player_2015 - Don't. server-ip= does not do what you think it does. Remove it, save the file. Run the server. Connect with 127.0.0.1
#440 [07:34] <Minecraft_Player_2015> Ok
#441 [07:34] <BlazeCharge> @GreyVulpine, i'll repeat just incase u overlooked+for convenience;minecraft error log;http://paste.ubuntu.com/11305437/ and dxdiag report;http://paste.ubuntu.com/11305373/
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#444 [07:34] <GreyVulpine> BlazeCharge - Oh, this error. Do me a favor. Launch minecraft. Press "Play". In the main menu of Minecraft, go to "Options", then "Video Options". Turn Off VBOs. Then try playing
#445 [07:35] <BlazeCharge> @GreyVulpine ok
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#447 [07:37] <Minecraft_Player_2015> I did
#448 [07:37] <Minecraft_Player_2015> but did not work
#449 [07:37] <BlazeCharge> @GreyVulpine, its working thx so much
#450 [07:38] * GreyVulpine tips hat
#450 [07:38] <BlazeCharge> @GreyVulpine have a nice day bye
#451 [07:39] <GreyVulpine> Minecraft_Player_2015 - Just to be sure. You went to server.properties and removed your IP address from the server-ip= line, right? server-ip= is blank?
#452 [07:39] <GreyVulpine> BlazeCharge - To you as well
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#454 [07:40] <Minecraft_Player_2015> Yes
#455 [07:40] <Minecraft_Player_2015> @GreyVulpine here is the properties.file
#456 [07:40] <Minecraft_Player_2015> http://paste.ubuntu.com/11305584/
#457 [07:41] <GreyVulpine> Minecraft_Player_2015 - Close the server, rerun it. Run minecraft. Try connecting with 127.0.0.1 again
#458 [07:41] <Minecraft_Player_2015> rerun Minecraft too?
#459 [07:41] <GreyVulpine> Sure
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#461 [07:42] <Minecraft_Player_2015> what?
#462 [07:42] <GreyVulpine> Minecraft_Player_2015 - Yes. Rerun minecraft too
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#466 [07:46] <Minecraft_Player_2015> Still
#467 [07:46] <Minecraft_Player_2015> Did not work
#468 [07:47] <GreyVulpine> Minecraft_Player_2015 - Then something on your computer is blocking a local connection to your server. Most likely a firewall or security software of some sort.
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#470 [07:48] <Minecraft_Player_2015> I have Mcafee but it is closed right now
#471 [07:49] <Afootpluto> ??> Minecraft_Player_2015 av/mcafee/uninstall
#472 [07:49] <VoxelHead> Minecraft_Player_2015: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#473 [07:49] <Afootpluto> Minecraft_Player_2015, i told you to not reinstall it
#474 [07:49] <Minecraft_Player_2015> Its Closed
#475 [07:49] <Minecraft_Player_2015> Can i send to you photo to check
#476 [07:51] <Minecraft_Player_2015> Did you understand me?
#477 [07:51] <GreyVulpine> Windows firewall on?
#478 [07:51] <Afootpluto> Minecraft_Player_2015, did you uninstall mcafee completely?
#479 [07:52] <Minecraft_Player_2015> From where can i check
#480 [07:52] <Afootpluto> ??> Minecraft_Player_2015 av/mcafee/uninstall
#481 [07:52] <VoxelHead> Minecraft_Player_2015: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#482 [07:54] <Minecraft_Player_2015> Sorry it was sitting closed but now i found it opend
#483 [07:54] <Minecraft_Player_2015> I closed it using Process Hacker
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#486 [07:59] <Minecraft_Player_2015> Sorry it was sitting closed but now i found it opend
#487 [08:00] <Minecraft_Player_2015> Can anybody answer me
#488 [08:01] <GreyVulpine> Again, is Windows firewall on?
#489 [08:01] <Minecraft_Player_2015> How can i check
#490 [08:02] <GreyVulpine> Press your windows+R keys to bring up the run command, type in: firewall.cpl and press enter
#491 [08:03] <Minecraft_Player_2015> What should i do next
#492 [08:03] <Minecraft_Player_2015> ?
#493 [08:03] <GreyVulpine> What does it say next to "Windows Firewall state"?
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#499 [08:07] * Nick [Nick@notlogged] has joined #minecrafthelp
#500 [08:08] <Nick> I NEED HELP
#501 [08:08] * Nick is now known as Guest9924
#502 [08:08] <Guest9924> Sorry
#503 [08:08] <Afootpluto> ??> Guest9924 ask
#504 [08:08] <VoxelHead> Guest9924: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#505 [08:08] <Guest9924> For some reason I can't log in Minecraft
#506 [08:08] <VoxelHead> Guest9924: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#508 [08:09] * bleckdesire21 [bleckdesire21@notlogged] has joined #minecrafthelp
#509 [08:09] <helppls> Okay so I've sent like ten emails to mojang over the course of the past two months about the issue I have where I can't login, and it isn't resending my password to the email
#510 [08:09] <helppls> and they havent responded to a single one
#511 [08:09] <helppls> and they don't have a phone number
#512 [08:09] <helppls> so what do I do
#513 [08:09] <Afootpluto> helppls, did you provide all the info they asked for?
#514 [08:10] <helppls> they didn't ask for anything, they have never made contac with me
#515 [08:10] <helppls> I provided them with my email, username, and transaction id though
#516 [08:10] <Guest9924> For some reason every time I log into Minecraft it says please makesure that you re online and that it is not blocked socketexeption unregonnized windows socket error 10106 create
#517 [08:10] <helppls> nevermind
#518 [08:11] <Guest9924> Hello?
#519 [08:11] <Guest9924> Is anyone there?
#520 [08:11] <Guest9924> Is anyone there?
#521 [08:11] * bleckdesire21 [bleckdesire21@notlogged] has left #minecrafthelp
#522 [08:11] <Afootpluto> Guest9924, open cmd and run the command "netsh winsock reset"
#523 [08:11] * helppls [helppls@notlogged] has quit. (Client Quit)
#524 [08:11] <Guest9924> How
#525 [08:12] <Guest9924> .
#526 [08:12] <Afootpluto> ??> Guest9924 win/cmd
#527 [08:12] <VoxelHead> Guest9924: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#528 [08:12] <Guest9924> I do not see it on my keyboard
#529 [08:13] <Guest9924> Nvm
#530 [08:13] <GreyVulpine> Guest9924 - What do you call the key in the lower left, between the ctrl and alt keys?
#531 [08:13] <Guest9924> See it and do it
#532 [08:13] <Guest9924> Did it*
#533 [08:14] <Guest9924> I what do I do next?
#534 [08:14] <Afootpluto> Guest9924, open cmd and run the command "netsh winsock reset"
#535 [08:15] <Guest9924> So I type it and press enter right?
#536 [08:15] <Afootpluto> yes
#537 [08:15] <Guest9924> Ok what next it says I need to run as administrator
#538 [08:16] <Guest9924> Hello?
#539 [08:17] <Afootpluto> Guest9924, press the windows key + X
#540 [08:17] <Afootpluto> Guest9924, then click command prompt (Admin)
#541 [08:18] <Guest9924> Do I hold the windows button as I press x
#542 [08:19] <Afootpluto> yes
#543 [08:19] <Guest9924> It is doing nothing when I do it
#544 [08:19] <GreyVulpine> Guest9924 - Press start, in the search bar, type in: cmd. Do not press enter. Look for the search result for "command prompt", right click on it and "run as administrator".
#545 [08:21] <Guest9924> Where is start on the keyboard?
#546 [08:21] <Bugboy1028> 4 squares with + in middle
#547 [08:21] <Bugboy1028> between your RIGHT ctrl and RIGHT ALT
#548 [08:22] <Guest9924> Ok
#549 [08:22] <Guest9924> I do not see command prompt
#550 [08:22] <GreyVulpine> Guest9924 - What pops up?
#551 [08:23] <Guest9924> Just cmd
#552 [08:23] <GreyVulpine> Then right click on that, "Run as administrator"
#553 [08:23] <Guest9924> There is no run as administrator
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#555 [08:24] <Bugboy1028> Guest9924, Win 8?
#556 [08:24] <Guest9924> No 7
#557 [08:24] <Guest9924> I thought you said left click not right click nvm got it
#558 [08:25] <Guest9924> No do I restart my computer
#559 [08:25] <GreyVulpine> Yes
#560 [08:25] <Afootpluto> Guest9924, did you run the command?
#561 [08:25] <Guest9924> Yeah
#562 [08:25] <Afootpluto> Guest9924, restart your PC then
#563 [08:26] <Guest9924> Nets ha
#564 [08:26] <Guest9924> Netsh win s
#565 [08:26] <Guest9924> Betsy
#566 [08:26] <Bugboy1028> wta
#567 [08:26] <Guest9924> netsh winsock reset
#568 [08:26] <Guest9924> Right?
#569 [08:26] <GreyVulpine> Right
#570 [08:26] <Guest9924> Ok
#571 [08:27] <Guest9924> Do i boot up my pc when it shut down
#572 [08:27] <GreyVulpine> Yes
#573 [08:27] <Guest9924> The. It should work
#574 [08:27] <Guest9924> Then it should work*
#575 [08:27] <Guest9924> Right?
#576 [08:27] <Afootpluto> yes
#577 [08:28] <Guest9924> After that Minecraft should wor
#578 [08:28] <Guest9924> Work*
#579 [08:29] <Afootpluto> yes minecraft should work after you restart your PC
#580 [08:29] <Guest9924> THX you so much I have been trying to fix this for 2 weeks you have helped a lot
#581 [08:29] <Guest9924> I wish I could hug you right now!
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#583 [08:36] <deathbyhaz> Hello
#584 [08:36] <Afootpluto> hi
#585 [08:36] <deathbyhaz> Can you help me with a problem on my server?
#586 [08:36] <Afootpluto> deathbyhaz, what is the issue?
#587 [08:37] <deathbyhaz> When i try to spawn in the world the server closes (crashes)
#588 [08:37] <Afootpluto> deathbyhaz, paste the crash report to paste.ubuntu.com
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#590 [08:37] <deathbyhaz> Ok ill be here if it doesnt work
#591 [08:39] <deathbyhaz> What will happen?
#592 [08:40] <deathbyhaz> hello??
#593 [08:40] <GreyVulpine> If you post the crash report, we can figure out what is wrong, and direct you from there
#594 [08:41] <deathbyhaz> im getting scared now
#595 [08:41] <GreyVulpine> If you don't follow the above instructions, we can't help you
#596 [08:41] <deathbyhaz> yes but could nt i get hacked?
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#598 [08:41] <GreyVulpine> You're here to get help. If you don't trust us to help you, then why even come here?
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#600 [08:42] <deathbyhaz> because i got told by jeb to come here
#601 [08:42] <GreyVulpine> Then trust us when we give you instructions to follow.
#602 [08:42] <deathbyhaz> isnt there another way
#603 [08:43] <Afootpluto> no
#604 [08:43] <GreyVulpine> Sure, pay me airfare and travel expenses, plus $100/hr to fly out there and fix the issue.
#605 [08:43] <Afootpluto> lol
#606 [08:44] <deathbyhaz> well ill just not do it im scared im a 9 year old
#607 [08:44] <GreyVulpine> Then have a good day.
#608 [08:44] <deathbyhaz> thanks for no fucking help
#609 [08:44] <GreyVulpine> !k deathbyhaz
#610 [08:44] * GreyBot kicked deathbyhaz from #minecrafthelp (Reason: eathbyhaz :<Kicks:1427>)
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#612 [08:45] * VoxelHead kicked ifuckedyournan from #minecrafthelp (Reason: fuckedyournan :Banned: Just no.)
#613 [08:45] * VoxelHead kicked ifuckedyournan from #minecrafthelp (Reason: fuckedyournan :Banned: Just no.)
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#615 [08:45] <Afootpluto> if i said that when i was a 9 i would be dead
#616 [08:45] * GreyVulpine yawns, "Kids these days.."
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#617 [08:51] <helpmeplease> i need help
#618 [08:51] <helpmeplease> helpme!!
#619 [08:51] <Afootpluto> helpmeplease, paste the crash report to paste.ubuntu.com
#620 [08:51] <helpmeplease> no
#621 [08:52] <helpmeplease> !k
#622 [08:52] <Afootpluto> !summon GreyVulpine
#623 [08:53] <Afootpluto> helpmeplease, do it or we cant help
#624 [08:56] <Afootpluto> helpmeplease, <GreyVulpine> If you post the crash report, we can figure out what is wrong, and direct you from there
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#644 [09:20] <milesros> Hello, the Control Key on the Mac doesn't work to open/access stuff.
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#649 [09:35] <Afootpluto> milesros, i dont think there is a key bind by default to the control key in minecraft
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#654 [09:38] <Helenavv> Hey, I can't log in to minecraft.My username and password are good
#655 [09:38] <Afootpluto> Helenavv, what happens when you try? does it give you a error?
#656 [09:38] * Pyrus [Pyrus@notlogged] has joined #minecrafthelp
#657 [09:38] <Helenavv> Yes, it says Invalid credentials
#658 [09:39] <Afootpluto> Helenavv, make sure your system time is right
#659 [09:40] <Helenavv> I try it a couple times and i can't log in to minecraft or mojang to
#660 [09:40] <Afootpluto> Helenavv, what does it exactly say?
#661 [09:40] <Helenavv> Yesterday i played minecraft and it works perfect but now...
#662 [09:41] <Helenavv> it says invalid credentials. Invalid username or password
#663 [09:41] <Helenavv> But the password and username is right
#664 [09:42] <Afootpluto> Helenavv, what is your username?
#665 [09:42] <Helenavv> And i try to get a email and i still don't got it
#666 [09:42] <Helenavv> Helenavv
#667 [09:42] <Afootpluto> Helenavv, make sure you are using your email to login not your username
#668 [09:42] <Helenavv> Ok let me try that
#669 [09:43] * Xxnikestar123 [Xxnikestar123@notlogged] has joined #minecrafthelp
#670 [09:43] <Helenavv> Nope
#671 [09:43] <Afootpluto> Helenavv, https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login
#672 [09:43] <Helenavv> InvalidCredentialsException
#673 [09:44] <Helenavv> Yes, i already done that before. But I still don't got a email
#674 [09:45] <Afootpluto> Helenavv, we really cant help with account issues
#675 [09:45] <Afootpluto> ??> Helenavv account/send-email
#676 [09:45] <VoxelHead> Helenavv: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#677 [09:45] <Xxnikestar123> i have been trying to log in for a week. after i type my information in the screen says "make sure your minecraft is not blocked and that youre online. what can i do to fix this?
#678 [09:45] <Afootpluto> ??> Xxnikestar123 tools/hjt
#679 [09:45] <VoxelHead> Xxnikestar123: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#680 [09:45] <VoxelHead> Xxnikestar123: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#681 [09:45] <Helenavv> Okay, i try that voxelhead :)
#682 [09:50] <Xxnikestar123> when i run program it pops up the log in screen and thats all it will allow me to do
#683 [09:51] * Gehenna [Gehenna@notlogged] has joined #minecrafthelp
#684 [09:51] <Afootpluto> Xxnikestar123, did you follow VoxelHead's instructions?
#685 [09:52] <Helenavv> It works, thank you guys. Have a nice day :)
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#688 [09:53] <Xxnikestar123> yes, but when i ran the program the log in screen is the only thing that comes up, theres no way around it
#689 [09:53] <Gehenna> Hello. I am locked out of my 3 Minecraft accounts - I have been away for 4 years and do not have the emails nor remember them - I do have a forum post history: I need help getting my accounts back. Thanks :)
#690 [09:54] <milesros> Afootpluto, thanks. what is a "key bind by default"? Not a techie :)
#691 [09:54] <Afootpluto> Gehenna, https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login
#692 [09:54] <Afootpluto> milesros, basically the command key does nothing in minecraft by default
#693 [09:55] <Gehenna> Ho ho thanks Afootpluto, trying that now.
#694 [09:55] <milesros> Afottpluto, this is the Control key not the Command key.
#695 [09:57] <Afootpluto> Xxnikestar123, can you give me a screen shot?
#696 [09:58] <Afootpluto> milesros, can you explain the issue in detail?
#697 [09:58] * VIPCaveman [VIPCaveman@notlogged] has joined #minecrafthelp
#698 [09:59] <milesros> Afootpluto, we used the Control button the Apple keyboard for opening chests, special abilities, getting access to games etc. and now it doesn't work. Not sure what happened. Thanks.
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#702 [10:01] <Afootpluto> milesros, the control key might not be bond to anything anymore, in the minecraft setting click controls and rebind it
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#705 [10:02] <milesros> Afootpluto, thank you. We will try that. Specifically, how do you rebind?
#706 [10:02] <Xxnikestar123> im trying to help my brother with this, im not sure how to screenshot on this computer, the computer we are using is a dell pc
#707 [10:02] <Lemon_> when i try to log in to MC with my info, it says its wrong so i asked to change my password and i never got an email
#708 [10:03] <Gehenna> Afootpluto, unfortunately, that cannot help with the "don't know email - only user name" problem that I have,
#709 [10:03] <Afootpluto> Xxnikestar123, hold down the windows key and print
#710 [10:03] <Lemon_> when i try to log in to MC with my info, it says its wrong so i asked to change my password and i never got an email
#711 [10:04] <Afootpluto> Lemon_, https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login
#712 [10:04] <Afootpluto> Gehenna, try all the emails at https://minecraft.net/retrievename
#713 [10:05] <Lemon_> ty
#714 [10:05] <VIPCaveman> We are having trouble with Minecraft freezing, soon after we log on. We have upgraded to version 1.8.4, but that has not helped. It also freezes after going into the Game Menu. It is also very slow. We are running it on an Acer Aspire PC, with MS Outlook 2007 operating system.
#715 [10:07] <Afootpluto> ??> VIPCaveman win/dxdiag
#716 [10:07] <VoxelHead> VIPCaveman: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#717 [10:07] <Xxnikestar123> i held down windows key and print nothing happened
#718 [10:08] <Afootpluto> Xxnikestar123, there should be a screen shot in your pictures folder
#719 [10:09] <VIPCaveman> sorry, whis CTCP version, and how do I find it? Voxelhead, we cannot access the address you sent: error message "502 bad gateway"
#720 [10:10] <Afootpluto> VIPCaveman, the ctcp is nothing to worry about
#721 [10:10] <Lemon_> that didnt work
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#723 [10:11] <Lemon_> is there anything else
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#725 [10:11] <Afootpluto> VIPCaveman, http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/tutorials-and-faqs/1871677-obtaining-a-dxdiag-log
#726 [10:12] <Afootpluto> ??> Lemon_ account/send-email
#727 [10:12] <VoxelHead> Lemon_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#729 [10:15] <Xxnikestar123> okay i have the picture how do i send it to you now
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#732 [10:16] <Afootpluto> ??> Xxnikestar123 imgur
#733 [10:16] <VoxelHead> Xxnikestar123: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#734 [10:17] <Xxnikestar123> http://imgur.com/JegO8AE
#735 [10:18] <Afootpluto> ??> Xxnikestar123 tools/hjt
#736 [10:18] <VoxelHead> Xxnikestar123: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#737 [10:18] <VoxelHead> Xxnikestar123: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#738 [10:20] * milesros [milesros@notlogged] has quit. (Quit: Web client closed)
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#740 [10:24] <Xxnikestar123> http://paste.ubuntu.com/11308361/
#741 [10:25] <Afootpluto> Xxnikestar123, uninstall Symantec
#742 [10:28] <Afootpluto> ??> Xxnikestar123 av/norton/uninstall
#743 [10:28] <VoxelHead> Xxnikestar123: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#744 [10:30] * winner [winner@notlogged] has joined #minecrafthelp
#745 [10:30] <winner> Hello
#746 [10:30] * aguadecachoeira [aguadecachoeira@notlogged] has joined #minecrafthelp
#747 [10:30] <winner> Hello
#748 [10:30] <winner> guys my account was canceled what do i do
#749 [10:30] <winner> Hello
#750 [10:30] <Extreme> winner: How so was it cancelled?
#751 [10:31] <winner> idk it says order cancellation
#752 [10:31] <winner> and then gave me a number
#753 [10:31] <winner> i was just playing on the account
#754 [10:31] <Extreme> winner: what?
#755 [10:31] <winner> huh
#756 [10:32] <Extreme> winner: What exactly does it tell you?
#757 [10:32] <winner> its says order cancelation
#758 [10:32] <winner> and order id
#759 [10:32] <winner> and then it says some error
#760 [10:32] <Extreme> which is?
#761 [10:33] <winner> order id?
#762 [10:33] <VIPCaveman> Voxelhead, we have followed all instructions. Here is the URL link: http://paste.ubuntu.com/11308413/
#763 [10:34] <winner> hu
#764 [10:34] <winner> want the order id
#765 [10:34] <Extreme> winner: You need to be alot more specifc with what you say. Simply saying that it "says some error" is not sufficient to know what exactly your problem is.
#766 [10:34] <winner> ok
#767 [10:34] <winner> so i got an email saying order cancelation
#768 [10:35] <winner> they gave me an order id
#769 [10:35] <Extreme> VIPCaveman: You need a new GPU, your SiS card won't do any good for modern applications or even games
#770 [10:35] <winner> and then it says we most likely recived an email saying i want a refund or void
#771 [10:35] <winner> which i didnt do
#772 [10:35] <Extreme> winner: Where did you buy Minecraft?
#773 [10:36] <Extreme> winner: how, rather
#774 [10:36] <winner> minecraft website
#775 [10:36] * nixter1029 [nixter1029@notlogged] has quit. (Ping timeout: 378 seconds)
#776 [10:36] <Extreme> winner: at what URL and what payment method?
#777 [10:36] <winner> i have the order id number
#778 [10:36] * aguadecachoeira [aguadecachoeira@notlogged] has quit. (Quit: Web client closed)
#779 [10:36] <winner> https://minecraft.net/store/minecraft this url
#780 [10:37] <winner> and the card metho
#781 [10:37] <winner> and the card method
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#783 [10:37] <winner> so
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#786 [10:38] <winner> what happens now
#787 [10:38] * Fg_simonpvp [Fg_simonpvp@notlogged] has joined #minecrafthelp
#788 [10:38] <winner> Extreme
#789 [10:38] * AU518987077|MD_ [AU518987077|MD_@notlogged] has quit. (Ping timeout: 180 seconds)
#790 [10:38] <Extreme> winner: Contact your credit card company and make sure that no one has reversed the transaction. It's possible that it was reversed by you or a financial institution has reversed the transaction.
#791 [10:39] <winner> but arent they closed now
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#793 [10:39] <winner> it says we most likely recieved a refund
#794 [10:39] <Extreme> winner: Then you will have to contact them when they are avaliable. Also you may want to speak to Mojang support at:
#795 [10:39] <winner> but i didnt do anything
#796 [10:40] <Extreme> ??> winner account/send-email
#797 [10:40] <VoxelHead> winner: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#798 [10:40] <winner> mine
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#800 [10:40] <winner> whats the emial
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#802 [10:40] <winner> email
#803 [10:41] <Afootpluto> ??> winner mojang/email
#804 [10:41] <VoxelHead> winner: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#805 [10:41] <Extreme> winner: See what VoxelHead just told you
#806 [10:41] <VoxelHead> winner: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#807 [10:41] <winner> i dont have a transaction id
#808 [10:41] <winner> do i put
#809 [10:41] <Extreme> winner: Make sure you contact your credit card company ahead of time, it will save you time from Mojang asking the same from you - use your order ID
#810 [10:41] <winner> the cancellation number
#811 [10:42] <winner> kk
#812 [10:42] <Extreme> winner: include all information you have
#813 [10:42] <winner> im 14 thats my moms card
#814 [10:42] <winner> so
#815 [10:42] <Xxnikestar123> removed the protection restarting computer, checking if that worked
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#817 [10:43] <Extreme> winner: Have your mother do it then.
#818 [10:43] <Cadjem> I have transferred my singleplayer maps to another computer. most work, but one crashes when opened and says: "connection lost, invalid move packet received"
#819 [10:44] <Extreme> Cadjem: Are you using client mods?
#820 [10:44] <Cadjem> i don't use any mods
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#825 [10:46] <Extreme> Cadjem: Then that map may have corrupt player data, you can try and recover it by going to:  .minecraft > saves > [name of save] > playerdata and deleting everything. You'll loose your player information, namely inventory and location
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#827 [10:48] <Cadjem> didn't work, it still crashes
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#830 [10:50] <Extreme> Cadjem: Do you see a "level" file in your save directory?
#831 [10:52] <Cadjem> I have level.dat, level.dat_mcr and level.dat_old
#832 [10:52] <Xxnikestar123> what was the link to uninstall symantec
#833 [10:52] <Afootpluto> Xxnikestar123, yes
#834 [10:52] <Afootpluto> Xxnikestar123, did you uninstall it?
#835 [10:53] <Xxnikestar123> can you resend the link to uninstall the program
#836 [10:53] <Afootpluto> ??> Xxnikestar123 av/norton/uninstall
#837 [10:53] <VoxelHead> Xxnikestar123: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#838 [10:53] <Cadjem> shall I delete one of them?
#839 [10:54] <Extreme> Cadjem: Rename it "level.dat" to "level-old.dat" and then rename "level.dat_mcr" to "level.dat" - try opening the world in Minecraft again afterwards
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#843 [10:58] <Cadjem> now can't see the world in the list anymore. maybe you mean rename to "level.dat_old"?
#844 [10:58] <Extreme> Cadjem: You can try that too, yes
#845 [10:59] <Extreme> Cadjem: If it does not work then most likely your map is corrupt and you'll need to recover it with something like MCEdit
#846 [11:00] <Cadjem> what about the other file called "level.dat_old"?
#847 [11:01] <Extreme> Cadjem: Try to do the same process with that file. Chances are, that will be the same as your original level.dat file, but you can try if you wish
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#849 [11:02] <Cadjem> didn't work, I'll try with MCEdit.
#850 [11:02] <Cadjem> thanks very much for your support!
#851 [11:02] <Extreme> No problem.
#852 [11:03] <Cadjem> I can't see a logout button
#853 [11:03] <Cadjem> I can't see a logout button
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#856 [11:04] <Xxnikestar123> resend link for uninstall
#857 [11:05] <Afootpluto> ??> Xxnikestar123 av/norton/uninstall
#858 [11:05] <VoxelHead> Xxnikestar123: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
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#865 [11:11] <KTPJMom> BI bought a new laptop pc I am a mac user normally. My son wants to use mindcraft so I bought the program. I down loaded it and when I hit play it crashes. I downloaded java because I thought that was needed. I cant make it work!
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#868 [11:11] <CubeTheThird> KTPJMom, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#871 [11:12] <CrayRM> Hello all, Having an issue logging into minecraft... recieve a message that says " Load Library failed with error 87: The parameter is incorrect." I have tried uninstalling and re instaling java and has not fixed the problem, Any suggestions, I am running windows 8
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#873 [11:13] <CubeTheThird> CrayRM, what kind of graphics card do you have?
#874 [11:13] <CrayRM> hmmm, unsure
#875 [11:13] <CubeTheThird> CrayRM, ok let's check
#876 [11:13] <CubeTheThird> ??> CrayRM win/dxdiag
#877 [11:13] <VoxelHead> CrayRM: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#879 [11:14] <KTPJMom> I would copy the crash report if I knew how. On a mac it is option command 4 I have no idea on a pc.
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#881 [11:15] <CrayRM> Cubethethird... unsure how to find
#882 [11:15] <WhireYSonik> Eu preciso de ajuda por que meu minecraft esta dando o erro pixel format
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#884 [11:15] <WhireYSonik> mais pediram pra mim enviar esse link
#885 [11:15] <WhireYSonik> http://paste.ubuntu.com/11309059/
#886 [11:16] <CubeTheThird> CrayRM, do what VoxelHead said
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#888 [11:16] <CrayRM> gotcha, working on that now
#889 [11:16] <WhireYSonik> ??
#890 [11:16] <CubeTheThird> ??> KTPJMom win/edit
#891 [11:16] <VoxelHead> KTPJMom: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#892 [11:17] <CubeTheThird> WhireYSonik, your computer does not meet the minimum requirements for the game
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#895 [11:17] <WhireYSonik> mais oque devo fazer ?
#896 [11:18] <CubeTheThird> WhireYSonik, we only speak English here
#897 [11:18] <WhireYSonik> ok
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#900 [11:18] <CrayRM> OK.... what part do you need to know?
#901 [11:19] <CubeTheThird> CrayRM, I need you to follow ALL the instructions on it
#902 [11:19] <WhireYSonik> What did I do then ?
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#904 [11:19] <CubeTheThird> WhireYSonik, you need to use a newer computer
#905 [11:20] <WhireYSonik> More can not solve it?
#906 [11:20] <CubeTheThird> WhireYSonik, your graphics card is not capable of supporting the game
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#908 [11:21] <KTPJMom> i copied and pasted it to the link you provided. ANy suggestions? I bought an i7 processor with 6 GB of ram
#909 [11:21] <WhireYSonik> Most have no way to download update to run the game
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#911 [11:22] <CubeTheThird> KTPJMom, give the link to your paste here
#912 [11:22] <CubeTheThird> WhireYSonik, no update will make your graphics card good enough
#913 [11:22] <WhireYSonik> type som driver to update ?
#914 [11:22] <WhireYSonik> ok
#915 [11:23] <WhireYSonik> Thank you for your help
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#917 [11:25] <CrayRM> ok.... i have the info ready... post here?
#918 [11:25] <KTPJMom> ---- Minecraft Crash Report ---- // Who set us up the TNT? Time: 5/23/15 12:07 PM Description: Initializing game java.lang.NullPointerException: Initializing game at azl.a(SourceFile:495) at azl.ad(SourceFile:300) at azl.f(SourceFile:696) at net.minecraft.client.main.Main.main(SourceFile:148) A detailed walkthrough of the error, its code path and all known details is as follows: -------------------------------------------
#919 [11:25] <CubeTheThird> CrayRM, give the link here
#920 [11:26] <CubeTheThird> KTPJMom, no, paste it onto http://paste.ubuntu.com and give the LINK here
#921 [11:26] <CrayRM> http://paste.ubuntu.com/11309310/
#922 [11:28] <CubeTheThird> ah there it is
#923 [11:28] <CubeTheThird> CrayRM, sorry but unfortunately your graphics card is not supported on windows 8.1. You will either need to downgrade to windows 8 (or lower) or use a different computer.
#924 [11:28] <CrayRM> downgrade? as in pay for a different windows?
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#926 [11:32] <CubeTheThird> CrayRM, I don't know. I assume your computer had a different version originally
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#928 [11:33] <CrayRM> ok, ill look into it, so if i figure out how to use windows 8 instead of 8.1 i should be ok?
#929 [11:33] <CubeTheThird> CrayRM, any version of windows older than 8.1
#930 [11:34] <CubeTheThird> CrayRM, AMD dropped support for your graphics card at windows 8
#931 [11:34] <CrayRM> ahh, ok, nice, lol, thanks so much for your help
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#934 [11:39] <Clixify> I need help with my account, the account was migrated after my email was hacked and the password was changed on both. I got back my email after weeks of customer service but since the account is migrated, I can't login anymore. I made 2 tickets so far and no one has responded for about a week and a half.
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#936 [11:39] <CubeTheThird> Clixify, did you send the transaction id from the purchase (don't give it here)
#937 [11:40] <Clixify> Yes I did
#938 [11:40] <CubeTheThird> Clixify, when did you send it?
#939 [11:40] <Clixify> let me check hold on
#940 [11:40] <Clixify> 9 days ago
#941 [11:41] <CubeTheThird> hmm that's odd
#942 [11:41] <CubeTheThird> Clixify, what email provider do you have?
#943 [11:41] <Clixify> yahoo
#944 [11:41] <CubeTheThird> ah.. that's probably why
#945 [11:41] <Clixify> Whats wrong with them
#946 [11:41] <CubeTheThird> yahoo is known for dropping/not delivering Mojang emails (for some reason)
#947 [11:42] <CubeTheThird> you should contact Mojang and request they contact you at a different address
#948 [11:42] <Clixify> oh
#949 [11:42] <Clixify> They can help me though right ?
#950 [11:42] <Clixify> If my account got migrated
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#953 [11:43] <CubeTheThird> with the transaction ID, it proves you own the account, so yes they should be able to help
#954 [11:44] <Clixify> Ok thanks mate
#955 [11:44] <Clixify> that was helpful
#956 [11:44] <Dawee001> Hello, I need help with lauching my game, have link to my DxDiag notes http://paste.ubuntu.com/11309690/
#957 [11:44] <urielsalis> Dawee001, one moment
#958 [11:45] <urielsalis> Dawee001, We need the complete dxdiag
#959 [11:45] <Dawee001> how i give that?
#960 [11:45] <urielsalis> ??> Dawee001 edit
#961 [11:45] <urielsalis> ??> Dawee001 win/edit
#962 [11:45] <VoxelHead> Dawee001: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
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#966 [11:47] <Andres> hello?
#967 [11:47] <urielsalis> Hi Andres
#968 [11:47] <Andres> i have a problem
#969 [11:48] <urielsalis> what problem?
#970 [11:48] <Dawee001> sorry my bad, http://paste.ubuntu.com/11309764/
#971 [11:48] <urielsalis> Dawee001, one moment
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#973 [11:49] <Andres> minecraft interface
#974 [11:49] <urielsalis> Andres, elaborate
#975 [11:51] <Andres> the interface does not change
#976 [11:51] <urielsalis> Dawee001, download and install http://www.nvidia.com/download/driverResults.aspx/82468/en-us
#977 [11:51] <urielsalis> Andres, what do you mean?
#978 [11:51] <Andres> of size
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#980 [11:52] <Andres> the interface does not change of size
#981 [11:53] <Andres> hello?
#982 [11:53] <Afootpluto> Andres, the GUI?
#983 [11:53] <urielsalis> Andres, I dont understand what you are reffering to
#984 [11:55] <Andres> the interface of the minecraft initiation of de game
#985 [11:56] <Andres> do you have skype??
#986 [11:56] <urielsalis> Andres, we dont help with skype
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#988 [11:57] <Andres> as sending an image
#989 [11:57] <Andres> ?
#990 [11:58] <Afootpluto> ??> Andres imgur
#991 [11:58] <VoxelHead> Andres: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
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#996 [12:01] <gameboybuddie> i can not do 1.7.10
#997 [12:02] <CubeTheThird> gameboybuddie, .. why not?
#998 [12:02] <Andres> http://imgur.com/FRMYj9l,oGAUrea#0
#999 [12:02] <gameboybuddie> its crashing
#1000 [12:02] <Andres> 2 images
#1001 [12:02] <CubeTheThird> gameboybuddie, but 1.8 versions work?
#1002 [12:02] <gameboybuddie> yes
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#1004 [12:02] <CubeTheThird> gameboybuddie, I'm gonna bet your render distance is set too high for older versions
#1005 [12:02] <gameboybuddie> any1 want to help m
#1006 [12:02] <gameboybuddie> me
#1007 [12:03] <gameboybuddie> oh ok
#1008 [12:04] <Andres> already send the image
#1009 [12:06] <CubeTheThird> Andres, are you saying it doesn't change, no matter what size you set it to?
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#1011 [12:06] <EndyBoy1007> Ok
#1012 [12:07] <EndyBoy1007> I need help because I need to find someone who can do Minecraft style artwork
#1013 [12:07] <urielsalis> EndyBoy1007, ask in the forums or in #minecraft
#1014 [12:07] <Andres> yes!!!
#1015 [12:07] <urielsalis> EndyBoy1007, this channel is for tech support with minecraft
#1016 [12:07] <EndyBoy1007> Well where do I go???
#1017 [12:07] <CubeTheThird> Andres, do you have mods installed?
#1018 [12:07] <Andres> no
#1019 [12:07] <urielsalis> EndyBoy1007, minecraftforums.net or #minecraft
#1020 [12:08] <EndyBoy1007> kk
#1021 [12:08] <EndyBoy1007> kk
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#1023 [12:08] <Andres> the optifine is a mod??
#1024 [12:08] <CubeTheThird> yes
#1025 [12:10] <Andres> ???
#1026 [12:10] <CubeTheThird> Andres, yes, it's a mod
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#1028 [12:11] <Andres> ok but what happens
#1029 [12:11] <Andres> ??
#1030 [12:11] <CubeTheThird> Andres, does the problem happen without optifine?
#1031 [12:12] <Andres> si
#1032 [12:12] <Andres> does the problem
#1033 [12:12] <CubeTheThird> Andres, let's reset your settings. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1034 [12:13] <Andres> by now
#1035 [12:13] <CubeTheThird> Andres, delete the options.txt file
#1036 [12:14] <Andres> where??
#1037 [12:15] <CubeTheThird> in the .minecraft folder
#1038 [12:16] <Andres> optionsof?
#1039 [12:16] <CubeTheThird> no
#1040 [12:16] <CubeTheThird> options
#1041 [12:17] <Andres> http://imgur.com/yqTbcCM
#1042 [12:18] <urielsalis> Andres, options
#1043 [12:18] <Andres> oooh ok
#1044 [12:18] <Andres> i delete
#1045 [12:19] <Andres> already
#1046 [12:19] <CubeTheThird> Andres, try the game again
#1047 [12:20] <CubeTheThird> without optifine
#1048 [12:20] <Andres> ok
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#1054 [12:22] <Andres> it does not work
#1055 [12:22] <CubeTheThird> Andres, open a world, hold f3 + c for 10 seconds to make the game crash
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#1058 [12:24] <ACloudinthesky> I am using the correct password but its telling me that it is wrong. So i decided to reset my password and I entereted the correct email adress but still havent goten an email. This was maybe two hours ago now.
#1059 [12:25] <urielsalis> ACloudinthesky, go to minecraft.net/retrievename and put your email
#1060 [12:25] <urielsalis> ACloudinthesky, you should get a email from mojang with your username
#1061 [12:25] <Andres> already
#1062 [12:25] <CubeTheThird> Andres, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1063 [12:26] <ACloudinthesky> thank you let me try it now
#1064 [12:27] <ACloudinthesky> ok its working now, not sure exactly what happened but it is working now lol sorry for your trouble
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#1066 [12:28] <Andres> already
#1067 [12:28] <Andres> http://paste.ubuntu.com/11310272/
#1068 [12:30] <CubeTheThird> Andres, can you try version 1.8.5
#1069 [12:30] <Andres> ok
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#1072 [12:34] <spinner> when i try to open minecraft the windo doesnt come up and the if it does it is just a black screen and is frozen up?
#1073 [12:34] <CubeTheThird> ??> spinner win/dxdiag
#1074 [12:34] <VoxelHead> spinner: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1080 [12:38] <flo0077> For a few days I get this message and be kicked after 20 seconds from the server --> Internal Exception: java.io.IOException: Eine vorhandene Verbindung wurde vom Remotehost geschlossen
#1081 [12:38] <CubeTheThird> flo0077, on a specific server, or any?
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#1084 [12:39] <Andres> it does not work
#1085 [12:39] <CubeTheThird> Andres, ok, I guess we can check your graphics driver then
#1086 [12:39] <CubeTheThird> ??> Andres win/dxdiag
#1087 [12:39] <VoxelHead> Andres: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1091 [12:43] <Andres> http://paste.ubuntu.com/11310711/
#1092 [12:43] <Andres> already
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#1095 [12:44] <CubeTheThird> Andres, hmm well you can try download and install https://downloadcenter.intel.com/download/19494/Intel-Graphics-Media-Accelerator-3150-for-Windows-7-32-bit
#1096 [12:44] <spinner> i followed the instructions at http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag but got this message at the end : 502 Bad Gateway?
#1097 [12:44] <CubeTheThird> your computer doesn't meet the minimum requirements for the game though
#1098 [12:45] <CubeTheThird> spinner, can you try using a different web browser?
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#1100 [12:46] <lkp193> I have a problem that is whenever i try to install minecraft it just says - "Unable to start the Minecraft Runtime Environment. this is most likely caused by a corruption. Please try to reinstall minecraft" can anybody help me with this issue as i have reinstalled java and minecraft several times...
#1101 [12:47] <Andres> me the you say to me?
#1102 [12:47] <CubeTheThird> lkp193, can you open the minecraft installation directory?
#1103 [12:47] <Andres> hi?
#1104 [12:47] <lkp193> how do i do that sorry
#1105 [12:47] <CubeTheThird> Andres, did you install the drivers I gave you?
#1106 [12:48] <CubeTheThird> lkp193, it should be in C:\Program Files (x86)\Minecraft
#1107 [12:48] <lkp193> ty
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#1109 [12:49] <spinner> could graphics drivers be compeating and locking it up? just downloaded yesterday and it worked fine tryed to get on today and just black screen and lots of data usage on the javawexe 340,000k
#1110 [12:49] <CubeTheThird> spinner, it's most likely your drivers yes, which is why I need a dxdiag report from you
#1111 [12:49] <maxmus22> i installed a texture pack after a while my minecraft kept crashing
#1112 [12:49] <CubeTheThird> maxmus22, running out of memory?
#1113 [12:49] <maxmus22> how can i fix it
#1114 [12:50] <Andres> downloaded two
#1115 [12:50] <CubeTheThird> maxmus22, what pack? sphax 512 pack?
#1116 [12:50] <Andres> ??
#1117 [12:50] <CubeTheThird> Andres, you only need to install the first one
#1118 [12:50] <lkp193> Cube, after I go to the /minecraft folder where do I go from there? - sorry for being a complete noob at this
#1119 [12:50] <Andres> aaah ok
#1120 [12:50] <CubeTheThird> lkp193, there, delete ALL the files in the folder, and install the game again
#1121 [12:50] <maxmus22> i forgot
#1122 [12:50] <CubeTheThird> maxmus22, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1123 [12:50] <Andres> you speak spanish?
#1124 [12:51] <lkp193> I've deleted the game and reinstalled it many times
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#1126 [12:51] <CubeTheThird> Andres, no, only English
#1127 [12:51] <CubeTheThird> lkp193, you delete from that folder?
#1128 [12:51] <Andres> ok
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#1130 [12:51] <maxmus22> i got purebdcraft texture pack
#1131 [12:51] <lkp193> I've just deleted the entire folder
#1132 [12:51] <Andres> already
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#1134 [12:52] <CubeTheThird> maxmus22, as I thought. Assuming you got the 512 version, it's probably too large for your system to handle. Remove it
#1135 [12:52] <CubeTheThird> lkp193, and reinstall doesn't work still?
#1136 [12:52] <maxmus22> ok i deleted it
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#1138 [12:52] <Andres> already
#1139 [12:53] <maxmus22> now do i try to get in minecraft
#1140 [12:53] <lkp193> just reinstalling the .msi version now, and it hasn't worked the many times i've reinstalled the game
#1141 [12:53] <CubeTheThird> maxmus22, yes
#1142 [12:53] <spinner> which graphics driver is recomended?
#1143 [12:53] <CubeTheThird> Andres, after you install it, try the game again
#1144 [12:53] <maxmus22> ok thanks it worked
#1145 [12:53] <Andres> hi?
#1146 [12:54] <CubeTheThird> spinner, that entirely depends on your graphics card. Please make a dxdiag report so I can find the ones you need
#1147 [12:54] <CubeTheThird> ??> lkp193 dl/win/alternate
#1148 [12:54] <VoxelHead> lkp193: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1149 [12:54] <maxmus22> one more thing how do i know what texture i can download and which ones i cant
#1150 [12:54] <Andres> ok
#1151 [12:54] <CubeTheThird> maxmus22, it all depends on how much video memory you have. I'd recommend you start with a 64 resolution pack, see how that works
#1152 [12:55] <lkp193> sorry cube i don't understand
#1153 [12:55] <maxmus22> ok thanks cube glad you helped me
#1154 [12:55] <Andres> it does not work
#1155 [12:55] <CubeTheThird> lkp193, do what VoxelHead said
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#1158 [12:56] <CubeTheThird> Andres, sorry, I don't think I can recommend anything else. Your screen is very small, and your computer doesn't really meet the minimum requirements. Netbooks aren't designed for video games
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#1160 [12:56] <lkp193> just seen it, doing that now ty
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#1162 [12:57] <spinner> Intel(R) Graphics Media Accelerator Driver Report
#1163 [12:57] <CubeTheThird> spinner, sorry, that's not enough info. Please make a dxdiag report
#1164 [12:59] <lkp193> hasn't worked although there is a message in the download read me thing saying "Recognized exception: the likely cause is a set of broken/missing root-certificates" talking about java - however i've reinstalled it today already
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#1167 [12:59] <CubeTheThird> ??> lkp193 win/java/reinst
#1168 [12:59] <VoxelHead> lkp193: You need to reinstall Java.
#1169 [12:59] <VoxelHead> lkp193: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#1170 [12:59] <CubeTheThird> lkp193, be sure to get the 64 bit version
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#1173 [13:00] <robyloby> my account got hacked
#1174 [13:00] <lkp193> will do
#1175 [13:00] <CubeTheThird> robyloby, what makes you say that?
#1176 [13:01] * dan is now known as Guest28171
#1177 [13:01] <robyloby> because someone migrated my account to their email
#1178 [13:01] <CubeTheThird> robyloby, in that case you will have to contact Mojang
#1179 [13:01] <CubeTheThird> ??> robyloby mojang/email
#1180 [13:01] <VoxelHead> robyloby: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
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#1182 [13:01] <VoxelHead> robyloby: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1183 [13:02] <spinner> http://paste.ubuntu.com/11310975/
#1184 [13:02] <robyloby> ok
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#1186 [13:02] <spinner> is that what you need cube the third?
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#1188 [13:02] <CubeTheThird> spinner, yes. One moment
#1189 [13:02] <Minecraft_Player_2015> Hi
#1190 [13:02] <Minecraft_Player_2015> I am having a problem
#1191 [13:03] <Minecraft_Player_2015> i want to edit my world
#1192 [13:03] <CubeTheThird> spinner, download and install https://downloadcenter.intel.com/download/17407/Intel-Graphics-Media-Accelerator-Driver-for-Windows-Vista-32-exe-
#1193 [13:03] <Minecraft_Player_2015> But i did not found it
#1194 [13:03] <Minecraft_Player_2015> Please help Me
#1195 [13:03] <CubeTheThird> Minecraft_Player_2015, you mean you can't find it in your saves folder?
#1196 [13:04] <Minecraft_Player_2015> No
#1197 [13:04] <Minecraft_Player_2015> Please Give me one moment
#1198 [13:05] <totalderper> Hey I'm having some trouble with my graphic card. I need to update so I can run minecraft it but it says it's up to date.
#1199 [13:05] <CubeTheThird> totalderper, do you have a dxdiag report?
#1200 [13:05] <totalderper> Yeah
#1201 [13:05] <CubeTheThird> totalderper, give a link to it here
#1202 [13:06] <totalderper> http://paste.ubuntu.com/11310977/
#1203 [13:06] <CubeTheThird> totalderper, one moment
#1204 [13:06] <CubeTheThird> totalderper, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#1206 [13:07] <totalderper> ok
#1207 [13:07] <Minecraft_Player_2015> I want to edit from Creative Mode to Survival Mode
#1208 [13:07] <Minecraft_Player_2015> But how????
#1209 [13:08] <CubeTheThird> Minecraft_Player_2015, are cheats enabled?
#1210 [13:08] <Minecraft_Player_2015> Yes
#1211 [13:08] <DMaster889> My computer is a Windows XP Service Pack 3 and I need a graphics card update. My DxDiag report is on http://paste.ubuntu.com/11311012/.
#1212 [13:08] <CubeTheThird> Minecraft_Player_2015, /gamemode survival
#1213 [13:08] <XxNikeStar123> the uninstallation of symantec didnt work. what do i try now
#1214 [13:08] <Minecraft_Player_2015> Thanks
#1215 [13:08] <CubeTheThird> DMaster889, sorry, your graphics card does not meet the minimum requirements
#1216 [13:09] <DMaster889> Oh, Ok.
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#1218 [13:10] <lkp193> So, now i have reinstalled the java should I then reinstall minecraft.exe or .msi?
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#1220 [13:10] <CubeTheThird> lkp193, run the alternate launcher you downloaded
#1221 [13:11] <DMaster889> I just wanted to play modded Minecraft, is there anything else i could do?
#1222 [13:11] <lkp193> I have just gotten the same error message as before : Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it
#1223 [13:12] <CubeTheThird> DMaster889, you need a newer computer
#1224 [13:12] <totalderper> Ok thanks for the link :D
#1225 [13:12] <CubeTheThird> lkp193, and you removed ALL java before reinstalling?
#1226 [13:12] <urielsalis> DMaster889, if your pc cant handle vanilla minecraft, you will not be able to play modded
#1227 [13:12] <DMaster889> Oh, Sorry for bothering you. My pc can handle vanilla though
#1228 [13:12] <lkp193> Yes went to control panel then to programs and features and then delete both items with java within the name
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#1230 [13:13] <Afootpluto> DMaster889, your PC can only play 1.7.2 and older
#1231 [13:13] <CubeTheThird> lkp193, hmm something wrong going on with your computer. Can you open cmd as administrator
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#1235 [13:14] <DMaster889> i can actually play 1.8.5 for some reason though
#1236 [13:14] <CubeTheThird> Afootpluto, that isn't true
#1237 [13:14] <lkp193> open the minecraft.exe as admin?
#1238 [13:14] <CubeTheThird> lkp193, oh, you could try that actually
#1239 [13:14] <XxNikeStar123> log in still not allowing. uninstalled the symantec and hasnt changed
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#1242 [13:16] <lkp193> I then get the message - unable to start the minecraft runtime environment. This is most likely caused by a corruption. Please try to reinstall minecraft
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#1244 [13:17] <CubeTheThird> lkp193, in the Minecraft folder, can you find the nativelog file?
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#1248 [13:18] <lkp193> Yup, although I accidentally installed minecraft.exe again but got a different message
#1249 [13:18] <lkp193> than I've seen before
#1250 [13:18] <CubeTheThird> oh?
#1251 [13:18] <lkp193> apologies, it was the same after all :I
#1252 [13:19] <lkp193> you still after the nativelog?
#1253 [13:19] <lkp193> Native Launcher Version: 51 Operating System: Windows 8.1 Application Hash: b06079c75cb616544a6dbf83108db9a3265e1242 Java Version: 1.8.0_25 x64: 1 Starting download of: https://launchermeta.mojang.com/mc/launcher.json Created pFile Content length is 0119A2D8 Got 200 from server Download successful Failed to start application ".\runtime\jre-x64\1.8.0_25\bin\java.exe" -cp "game\launcher.jar" net.minecraft.launcher.Main
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#1255 [13:20] <CubeTheThird> lkp193, paste it onto http://paste.ubuntu.com and give the URL here.
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#1257 [13:20] <OolonZooloo> does the xray work with no mods in vers 1.85
#1258 [13:21] <lkp193> http://paste.ubuntu.com/11311166/
#1259 [13:21] <CubeTheThird> lkp193, hmm I dono. Can you open cmd as administrator
#1260 [13:21] <CubeTheThird> OolonZooloo, this wouldn't be the place to ask
#1261 [13:22] <OolonZooloo> Oh, where would you ask this type of question?
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#1263 [13:22] <lkp193> Not quite sure what you mean by cmd - command prompt or command?
#1264 [13:22] <CubeTheThird> OolonZooloo, you should probably check on the forums
#1265 [13:22] <CubeTheThird> lkp193, command prompt
#1266 [13:23] <lkp193> ok
#1267 [13:23] <lkp193> cube - then after that?
#1268 [13:24] <CubeTheThird> lkp193, run this: sfc /scannow
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#1275 [13:26] <lkp193> have done, will take some time
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#1278 [13:30] <maxmus22> hello
#1279 [13:30] <maxmus22> i got a question
#1280 [13:30] <jobaka123> help me please i go and play on the server uberpvp.net all the time and this time i was mining and i set it as home on accident and now every time i spawn i spawn in the hole can you help me
#1281 [13:30] <CubeTheThird> ask
#1282 [13:30] <urielsalis> just ask
#1283 [13:30] <CubeTheThird> jobaka123, you will have to contact a server admin or owner about that
#1284 [13:31] <urielsalis> jobaka123, contact the server admin
#1285 [13:31] <maxmus22> cube what website is good to get texture packs
#1286 [13:31] <jobaka123> ok how do i do that
#1287 [13:31] <urielsalis> maxmus22, minecraftforums.net
#1288 [13:31] <maxmus22> ok thanks bye
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#1290 [13:31] <CubeTheThird> jobaka123, they probably have a way of contacting them on the server, or if not they probably have a website
#1291 [13:32] <jobaka123> ok thanks
#1292 [13:32] <jobaka123> ok thanks
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#1299 [13:38] <kolpir96> http://paste.ubuntu.com/11311453/
#1300 [13:38] <kolpir96> someine can help me?
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#1302 [13:38] <CubeTheThird> kolpir96, one moment
#1303 [13:38] <CubeTheThird> kolpir96, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1304 [13:39] <kolpir96> ok
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#1306 [13:40] <kolpir96> thank you, CubeTheThird :)
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#1317 [13:56] <Mirjam1994> heii can anyone speak german?
#1318 [13:56] <CubeTheThird> Mirjam1994, we only speak English here
#1319 [13:58] <Mirjam1994> my mincraftdont work right anymore and want to know what the problem is, if you know what i can do i'll be happy hat gratefull.
#1320 [13:58] <urielsalis> Mirjam1994, elaborate
#1321 [13:59] <Mirjam1994> what ?
#1322 [13:59] <urielsalis> Mirjam1994, what makes you think it doesnt work?
#1323 [13:59] <urielsalis> Mirjam1994, it crashes? it gives you a error? it doesnt open?
#1324 [14:00] <Mirjam1994> it do not install forge profil or optifine or something like that
#1325 [14:00] <urielsalis> Mirjam1994, we dont help with mods here
#1326 [14:00] <urielsalis> Mirjam1994, for minecraft forge, you can go to #minecraftforge
#1327 [14:00] <Mirjam1994> oki thanks
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#1333 [14:03] <lkp193> Cube : apologies over the time it has taken but the sfc /scannow has completed and has found some corrupt files but is unable to fix it.
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#1335 [14:03] <lkp193> som of the files rather
#1336 [14:03] <CubeTheThird> lkp193, if that's the case, you may need to get a professional to look at your computer
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#1338 [14:04] <lkp193> ok, thank you very much for your help though! :)
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#1341 [14:06] <Christian_> I have a stolen acount I forgot my email I used for it and my transaction ID can u guys help me
#1342 [14:07] <CubeTheThird> Christian_, wait do you mean you stole an account, or your account was stolen?
#1343 [14:07] <urielsalis> Christian_, how did you paid for minecraft?
#1344 [14:07] <Christian_> My acount was stolen
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#1347 [14:07] <Christian_> I paid for it at Walmart
#1348 [14:08] <digger86> when i try to open minecreaft it sayes that it cannot download mindcraft try again latter what do i do
#1349 [14:08] <CubeTheThird> digger86, what anti-virus and firewall software do you have?
#1350 [14:08] <urielsalis> Christian_, you still have the code from the card? (DONT POSTIT HERE)
#1351 [14:08] * nad [nad@notlogged] has joined #minecrafthelp
#1352 [14:08] <Dinesh> When I try and load minecraft it says Unable to update the minecraft native launcher...
#1353 [14:08] * reichmanfamily [reichmanfamily@notlogged] has joined #minecrafthelp
#1354 [14:08] <digger86> i obit
#1355 [14:09] <Christian_> No. Ithorw that away when I got logged in
#1356 [14:09] <nad> anyone know how to type hangul (korean) in mc multiplayer?
#1357 [14:09] <urielsalis> ??> Dinesh tools/hjt
#1358 [14:09] <VoxelHead> Dinesh: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1359 [14:09] <VoxelHead> Dinesh: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1360 [14:09] <urielsalis> Christian_, then there is nothing we can do, is like throwing up your receipt, how you prove you bought the product and not stole it from somebody?
#1361 [14:09] <urielsalis> Christian_, Mojang might be able to help you if you can prove the ownership in another way
#1362 [14:10] <urielsalis> ??> Christian_ mojang/email
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#1364 [14:10] <VoxelHead> Christian_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1365 [14:10] <VoxelHead> Christian_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#1367 [14:11] <nad> can i get help please?
#1368 [14:11] <digger86> cubethethird i have an outdated I obit
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#1370 [14:11] <Christian_> Ok thank u guys so much
#1371 [14:11] <CubeTheThird> digger86, it's possible that's blocking it. I'd recommend you either update it, or remove it
#1372 [14:11] * urielsalis tips hat
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#1374 [14:12] <digger86> thanks will give that a try
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#1377 [14:12] * alex is now known as Guest61733
#1378 [14:13] <dantdm107> I down loaded the game an existing game on a new computer we signed but we can't get it to run
#1379 [14:13] <dantdm107> I down loaded the game an existing game on a new computer we signed but we can't get it to run
#1380 [14:13] * Guest61733 [Guest61733@notlogged] has left #minecrafthelp
#1381 [14:14] <CubeTheThird> dantdm107, what happens when you try?
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#1387 [14:16] <dantdm107> we just stay in the home page it says we are loved in but i can't find the game
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#1390 [14:16] <CubeTheThird> dantdm107, you download it on minecraft.net/download
#1391 [14:16] <dantdm107> yes I downloaded it
#1392 [14:17] <nad> i cant type my language in chat
#1393 [14:17] <CubeTheThird> dantdm107, did you install it too?
#1394 [14:17] <CubeTheThird> nad, what happens when you try?
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#1396 [14:17] <nad> its in korean, so only some of the characters show up but most of them dont
#1397 [14:18] * bacon__pancakes [bacon__pancakes@notlogged] has joined #minecrafthelp
#1398 [14:18] <dantdm107> yes it just asys mind craft then home game community store profile and help
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#1400 [14:18] <bacon__pancakes> guys, any help on how to find out my email i used to log in with? do i use my old launcher to find out that way, or what?
#1401 [14:19] <CubeTheThird> dantdm107, there should be a play button at the bottom, no?
#1402 [14:19] <CubeTheThird> bacon__pancakes, you can test your emails here: http://www.minecraft.net/retrievename
#1403 [14:19] <CubeTheThird> nad, did you install a texture pack?
#1404 [14:19] <nad> nope its just default
#1405 [14:19] <bacon__pancakes> thanks! will try that cube!
#1406 [14:19] <dantdm107> it said I already have mind craft and do I want to replacer keep both so i hit keep both
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#1408 [14:20] <dantdm107> but I can't find it
#1409 [14:20] <bacon__pancakes> no, i cant. is there any way to contact mojang directly??
#1410 [14:20] <CubeTheThird> dantdm107, wouldn't that be in your downloads folder?
#1411 [14:20] <CubeTheThird> bacon__pancakes, yes you can do that too
#1412 [14:20] <CubeTheThird> ??> bacon__pancakes mojang/email
#1413 [14:20] <VoxelHead> bacon__pancakes: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1414 [14:20] <VoxelHead> bacon__pancakes: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#1417 [14:21] <nad> should i contact mojang?
#1418 [14:22] <CubeTheThird> nad, can you show me a screenshot of the issue?
#1419 [14:23] <nad> there is nothing in chat but 1 korean character
#1420 [14:23] <nad> will i still send?
#1421 [14:23] <CubeTheThird> sure
#1422 [14:23] <nad> okay one minute please
#1423 [14:24] <bacon__pancakes> nothing is working!
#1424 [14:24] <bacon__pancakes> brb
#1425 [14:25] <nad> how do i send a screenshot?
#1426 [14:25] <CubeTheThird> ??> nad imgurt
#1427 [14:25] <CubeTheThird> ??> nad imgur
#1428 [14:25] <VoxelHead> nad: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1429 [14:25] * Phoenix_Invictus [Phoenix_Invictus@notlogged] has joined #minecrafthelp
#1430 [14:26] <Phoenix_Invictus> Hi,im constantly having with java.net.conectexception
#1431 [14:26] <Phoenix_Invictus> having problems*
#1432 [14:26] <CubeTheThird> Phoenix_Invictus, when do you get this message?
#1433 [14:26] <Phoenix_Invictus> when i try to enter a server
#1434 [14:27] <Phoenix_Invictus> some servers show it some not
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#1436 [14:27] <CubeTheThird> Phoenix_Invictus, can you give an example of one that does?
#1437 [14:27] <Phoenix_Invictus> I enter in a server,after it i chose the factions gamemode and says it
#1438 [14:28] <nad> http://imgur.com/KC6YCz5
#1439 [14:28] <CubeTheThird> Phoenix_Invictus, ah.. that would be an issue on the server's end. I'd recommend you contact a server owner or admin about that
#1440 [14:28] <CubeTheThird> nad, does it happen in singleplayer?
#1441 [14:28] <nad> that character in my chat bar is the only one i can type, sometimes i can type other ones but it wont let me type more than 1
#1442 [14:28] <nad> yes
#1443 [14:28] <CubeTheThird> nad, have you always had this issue?
#1444 [14:29] <nad> yes
#1445 [14:29] <Phoenix_Invictus> Good i tought it to,i will wait till the server reset
#1446 [14:29] <Phoenix_Invictus> thank you
#1447 [14:29] <Phoenix_Invictus> some times depending of the day
#1448 [14:29] <CubeTheThird> nad, hmm. ok let's try reinstalling the game
#1449 [14:29] <CubeTheThird> ??> nad win/reinst
#1450 [14:29] <VoxelHead> nad: You may need to reinstall the locally installed files that Minecraft puts into place.
#1451 [14:29] <VoxelHead> nad: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1452 [14:30] <nad> okay
#1453 [14:32] <nad> i reinstalled and it is the same
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#1456 [14:33] <CubeTheThird> hmm that's odd
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#1458 [14:34] <Phoenix_Invictus> Aint a prob on my java or even firewall?Or may not because i can enter into the main server
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#1460 [14:35] <CubeTheThird> Phoenix_Invictus, as I said, it's an issue on the server's end
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#1462 [14:35] <Phoenix_Invictus> Ok jst to have sure thank bye bye happy easter christmas
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#1464 [14:35] <nad_> i just reinstalled and it still only types 1 other character, do you have any other ideas?
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#1466 [14:36] <CubeTheThird> nad_, short of reporting a bug on the subject, I do not
#1467 [14:36] <nad_> okay thanks
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#1470 [14:37] <Bajamor> hello all, i have problem my minecraft dont open with forge ... someone help ?
#1471 [14:37] <CubeTheThird> ??> Bajamor mods
#1472 [14:37] <VoxelHead> Bajamor: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1473 [14:37] <VoxelHead> Bajamor: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1474 [14:38] <Bajamor> this is minecraft help ? ...
#1475 [14:38] <CubeTheThird> Bajamor, for vanilla minecraft tech support
#1476 [14:38] <RainbowCharb> O minecraft funciona no 64 bits?
#1477 [14:38] <Bajamor> ok stupid forum, cya all...
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#1479 [14:39] <RainbowCharb> ---- Minecraft Crash Report ---- // Ouch. That hurt :( Time: 23/05/15 16:30 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWi
#1480 [14:39] <CubeTheThird> ??> RainbowCharb win/dxdiag
#1481 [14:39] <VoxelHead> RainbowCharb: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1483 [14:42] * RainbowCharb_ [RainbowCharb_@notlogged] has joined #minecrafthelp
#1484 [14:42] <RainbowCharb_> it java 7?
#1485 [14:42] <CubeTheThird> RainbowCharb_, do you have a dxdiag report?
#1486 [14:43] <RainbowCharb_> yes
#1487 [14:43] * RainbowCharb [RainbowCharb@notlogged] has quit. (Ping timeout: 204 seconds)
#1488 [14:43] <CubeTheThird> RainbowCharb_, give a URL to it here
#1489 [14:44] <RainbowCharb_> How does URL?
#1490 [14:44] <CubeTheThird> RainbowCharb_, the link, or website address
#1491 [14:45] <RainbowCharb_> is done how?
#1492 [14:45] <CubeTheThird> RainbowCharb_, paste the report onto http://paste.ubuntu.com and give the website address of it here
#1493 [14:46] <RainbowCharb_> http://paste.ubuntu.com/11312660/
#1494 [14:46] <CubeTheThird> RainbowCharb_, one moment
#1495 [14:46] <RainbowCharb_> ok
#1496 [14:47] * bacon__pancakes [bacon__pancakes@notlogged] has quit. (Ping timeout: 204 seconds)
#1497 [14:48] <RainbowCharb_> Cube are you there?
#1498 [14:48] <GreyVulpine> Please give Cube a second to look up your fix
#1499 [14:48] <RainbowCharb_> ok ok
#1500 [14:49] * denis123 [denis123@notlogged] has joined #minecrafthelp
#1501 [14:49] <CubeTheThird> RainbowCharb_, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
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#1504 [14:51] <mcgirl> My MC Pc broke down, and I am wondering how good PE is before I ask. Is it worth $7.00?
#1505 [14:52] <CubeTheThird> mcgirl, I'd recommend you look up reviews and videos, see for yourself
#1506 [14:52] <GreyVulpine> It's a stripped down, scaled-down version of the PC version of minecraft
#1507 [14:52] <GreyVulpine> It does not come with all the features of the PC version.
#1508 [14:52] <CubeTheThird> it has most of the same features though
#1509 [14:52] <mcgirl> ok sounds great. THNX!!
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#1511 [14:54] <mcgirl> Sometimes, When people ask, I say i am a good builder. They never believe me, or even trust me. How can I prove this to them in the future?
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#1514 [14:55] <GreyVulpine> That's.. not something we can advise on.
#1515 [14:55] <mcgirl> ok thanks anyway
#1516 [14:56] <mcgirl> Wish me good luck on asking my dad for pocket edition! THANKS FOR ALL YOUR HELP!!
#1517 [14:56] <GreyVulpine> Good luck
#1518 [14:56] <mcgirl> bye
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#1521 [14:59] <digger86> when i try to open mindcraft it tells me it cannot be downloaded
#1522 [14:59] * RainbowCharb [RainbowCharb@notlogged] has joined #minecrafthelp
#1523 [14:59] <RainbowCharb> Cube?
#1524 [15:00] <RainbowCharb> cube??
#1525 [15:00] <GreyVulpine> Cube has left.
#1526 [15:01] <RainbowCharb> he sent me a link and which?
#1527 [15:02] <RainbowCharb> grey
#1528 [15:02] * XBielMatador [XBielMatador@notlogged] has joined #minecrafthelp
#1529 [15:02] <RainbowCharb> greyvulpine
#1530 [15:02] <GreyVulpine> RainbowCharb - Did you download the link?
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#1532 [15:02] <GreyVulpine> RainbowCharb - Did you download and install the driver provided to you by Cube?
#1533 [15:03] <RainbowCharb> yes
#1534 [15:03] <GreyVulpine> RainbowCharb - Did you finish installing the driver, reboot, then try minecraft?
#1535 [15:03] * HanniHD [HanniHD@notlogged] has quit. (Client Quit)
#1536 [15:03] <RainbowCharb> more my computer turned off
#1537 [15:03] <GreyVulpine> RainbowCharb - Did you finish installing the driver, reboot, then try minecraft?
#1538 [15:04] <RainbowCharb> yes
#1539 [15:04] <RainbowCharb> more my computer turned off
#1540 [15:04] <GreyVulpine> RainbowCharb - Does minecraft work now?
#1541 [15:04] <GreyVulpine> RainbowCharb - Does minecraft work now?
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#1544 [15:05] <RainbowCharb> http://paste.ubuntu.com/11312660/
#1545 [15:05] <RainbowCharb> look at the link
#1546 [15:05] <RainbowCharb> help me?
#1547 [15:05] * m3a477ii [m3a477ii@notlogged] has quit. (Ping timeout: 204 seconds)
#1548 [15:05] <GreyVulpine> RainbowCharb - You have not installed the driver
#1549 [15:06] <GreyVulpine> RainbowCharb - Please download the driver and install it, using the link provided to you by Cube
#1550 [15:06] * TheLovinator [TheLovinator@notlogged] has joined #minecrafthelp
#1551 [15:06] <RainbowCharb> I could not get the link of the cube
#1552 [15:07] <RainbowCharb> I did not make it
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#1554 [15:07] <GreyVulpine> <@CubeTheThird> RainbowCharb_, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#1555 [15:07] <GreyVulpine> RainbowCharb - Please download and install the driver from the link above
#1556 [15:07] <RainbowCharb> Thank you very much
#1557 [15:07] * sugoi [sugoi@notlogged] has joined #minecrafthelp
#1558 [15:08] <RainbowCharb> greyvulpine Thank you very much
#1559 [15:08] * darkfrozt [darkfrozt@notlogged] has joined #minecrafthelp
#1560 [15:09] <darkfrozt> downloaded steam punk pack and1.16 update did not fix it. freezes when you click load
#1561 [15:09] * renan [renan@notlogged] has joined #minecrafthelp
#1562 [15:09] <GreyVulpine> Then remove it
#1563 [15:10] <RainbowCharb> which removes the?
#1564 [15:10] <darkfrozt> but I'd like to play what ipaid for
#1565 [15:10] <GreyVulpine> RainbowCharb, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#1566 [15:10] <GreyVulpine> darkfrozt - You paid for minecraft. Minecraft works.
#1567 [15:11] <RainbowCharb> installing :)
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#1569 [15:11] <darkfrozt> it's on ps3. and idon't appreciate your smart ass remarks vulpine
#1570 [15:11] <Cj_> I need help with factions
#1571 [15:11] <RainbowCharb> 2 second
#1572 [15:11] <Cj_> To get mobs to kill people
#1573 [15:13] <darkfrozt> any solutions to the stream punk texture pack freezing
#1574 [15:15] * darkfrozt [darkfrozt@notlogged] has quit. (Quit: Web client closed)
#1575 [15:15] <Synchunk> darkfrozt, if your device can't handle the texture pack, remove the resource pack.
#1576 [15:15] <Synchunk> ._.
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#1583 [15:19] <RainbowCharb> does anyone have the link java 7?
#1584 [15:20] <Afootpluto> RainbowCharb, why java 7?
#1585 [15:20] <RainbowCharb> greyvulpine some link java 7?
#1586 [15:20] <RainbowCharb> look what appears on my minecraft
#1587 [15:21] <RainbowCharb> 17:17:25] [main/INFO]: Setting user: RainbowCharb [17:17:25] [main/INFO]: (Session ID is token:16a7643f043f4fcfa124192778ab1282:c34833f75c1a44dfb3f48e227f87d087) [17:17:25] [Client thread/INFO]: LWJGL Version: 2.9.1
#1588 [15:21] <Afootpluto> ??> RainbowCharb pastes
#1589 [15:21] <Afootpluto> ??> RainbowCharb paste
#1590 [15:21] <VoxelHead> RainbowCharb: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1591 [15:22] <RainbowCharb> http://paste.ubuntu.com/11313476/
#1592 [15:23] <Afootpluto> RainbowCharb, did you install the driver?
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#1595 [15:23] <RainbowCharb> jalready installed all the drivers
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#1597 [15:26] <Afootpluto> RainbowCharb, did you restart your PC?
#1598 [15:26] * oerg866 [oerg866@notlogged] has quit. (Read error: Connection reset by peer)
#1599 [15:26] <RainbowCharb> não
#1600 [15:26] <RainbowCharb> no
#1601 [15:26] <Afootpluto> RainbowCharb, restart your PC
#1602 [15:26] <RainbowCharb> You have to reboot?
#1603 [15:27] <Afootpluto> yes
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#1611 [15:40] <Mom> My sons mine craft is crashing as soon as he enters . Does anyone know how to fix
#1612 [15:42] <Afootpluto> ??> Mom launcher/crash-log
#1613 [15:42] <VoxelHead> Mom: We need to see your crash log, which appears after a crash.
#1614 [15:42] <VoxelHead> Mom: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1619 [15:45] <kat> I need some help with a disc that dosnt work properly
#1620 [15:45] <Afootpluto> kat, a disc?
#1621 [15:45] <kat> I mean minecraft problems
#1622 [15:46] <Afootpluto> kat, can you explain in more detail please
#1623 [15:46] <kat> sure
#1624 [15:47] <kat> when I logon into a world the only thing I can do is move forward I cnt see the hotbar or see the characters hand
#1625 [15:49] <Afootpluto> kat, push f1
#1626 [15:49] <kat> this is for xbox
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#1628 [15:53] <kat> hello
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#1632 [15:56] <kat> are you going to answer me?
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#1634 [15:56] <Afootpluto> kat, i am dont know much about the console versions, I will suggest trying the minecraftforums
#1635 [15:57] <Afootpluto> s/am/
#1636 [15:57] <ExtremeBot> Afootpluto meant to say: kat, i dont know much about the console versions, I will suggest trying the minecraftforums
#1637 [15:58] <kat> ok
#1638 [15:58] * digger86 [digger86@notlogged] has joined #minecrafthelp
#1639 [15:58] <kat> but my guess it wont be there
#1640 [15:58] <digger86> when i try to opend mindcraft it tells me it cannot download it what do i do
#1641 [15:58] <kusanagi> it will. I'm the console person, but I'm really dizzy right now and am barely awake.
#1642 [15:59] * M_B_D [M_B_D@notlogged] has joined #minecrafthelp
#1643 [16:00] <Afootpluto> ??> digger86 launcher/log
#1644 [16:00] <VoxelHead> digger86: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1645 [16:00] <VoxelHead> digger86: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1646 [16:00] <digger86> that wont open
#1647 [16:01] <Afootpluto> digger86, the launcher wont open?
#1648 [16:01] <digger86> thats correct
#1649 [16:02] <Afootpluto> ??> digger86 dl/win/alternate
#1650 [16:02] <VoxelHead> digger86: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1651 [16:02] <M_B_D> whenever I try to run any version of Minecraft, it crashes and send me to the error page for "Pixel format not accelerated", and I'm using a Windows AMD/ATI, but theres no updates available when i use the autodetect, this is my DxDiag report http://paste.ubuntu.com/11313873/
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#1655 [16:04] <digger86> done that it works but is really slow and tells me my jova is out of date and i need to use the newer launcher
#1656 [16:04] <Afootpluto> M_B_D, your GPU doesnt support windows 8.1 you will need to downgrade to windows 8 or 7
#1657 [16:04] <Afootpluto> ??> digger86 java/1.8
#1658 [16:04] <VoxelHead> digger86: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#1659 [16:04] * Archer-- [Archer--@notlogged] has joined #minecrafthelp
#1660 [16:05] <M_B_D> ok thanks Afoot
#1661 [16:05] <digger86> i will try that jova update thank u
#1662 [16:05] <M_B_D> I'll try to rn
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#1673 [16:18] <Funnel66> Hello, I wanna change my nickname from Funnel66 to Funnel and I believe that is taken by myself on old e-mail, but I don't remember which is it, could you help me remeber ?
#1674 [16:20] * minicase [minicase@notlogged] has joined #minecrafthelp
#1675 [16:20] <minicase> anyone actually in here
#1676 [16:20] <Afootpluto> Funnel66, try all your emails here https://minecraft.net/retrievename
#1677 [16:20] <Afootpluto> minicase, around 180 people
#1678 [16:21] <minicase> So I'm getting a little frustrated about my situation
#1679 [16:21] <Afootpluto> what is the issue?
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#1681 [16:21] <minicase> I can play MC perfectly fine, When I go on the mojang.com/me it is not under "My Games" Scrolls is under there however and i can not figure out how to get it there
#1682 [16:22] <Afootpluto> minicase, what is your username?
#1683 [16:22] <minicase> on MC?
#1684 [16:22] <Afootpluto> yes
#1685 [16:22] <minicase> LwgSOutlaw
#1686 [16:23] <Funnel66> Afootpluto: And is an active acount on nick Funnel ?
#1687 [16:23] <minicase> on what?
#1688 [16:23] <minicase> oh nvm
#1689 [16:23] <Afootpluto> minicase, you will need to migrate your account
#1690 [16:23] <Afootpluto> .mcu Funnel
#1691 [16:23] <ExtremeBot> QUERY: 'Funnel' | STATUS: http://bit.ly/1Q3Fx4u | PAID: 3true | UUID: 0575d5d7-3e27-4c38-ad94-b7aecce6fdfa | USERNAME: 'funnel' | LEGACY: 3false
#1692 [16:23] <minicase> I have migrated it
#1693 [16:24] <Afootpluto> .mcu LwgSOutlaw
#1694 [16:24] <ExtremeBot> QUERY: 'LwgSOutlaw' | STATUS: http://bit.ly/1AmbVh8 | PAID: 3true | UUID: 64e859ac-d9c0-4126-9679-a42c822a9256 | USERNAME: 'LwgSOutlaw' | LEGACY: 4true
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#1697 [16:24] <minicase> I have migrated it and have paid for it
#1698 [16:25] * Tom is now known as Guest63944
#1699 [16:25] <Afootpluto> minicase, according to the bot it is not migrated
#1700 [16:25] * Guest63944 [Guest63944@notlogged] has quit. (Client Quit)
#1701 [16:26] <minicase> Check again for me
#1702 [16:26] * www [www@notlogged] has joined #minecrafthelp
#1703 [16:27] <Afootpluto> .mcu LwgSOutlaw
#1704 [16:27] <ExtremeBot> QUERY: 'LwgSOutlaw' | STATUS: http://bit.ly/1AmbVh8 | PAID: 4false | No profile results :(
#1705 [16:27] <www> hi
#1706 [16:27] <minicase> Found it
#1707 [16:27] <Afootpluto> www, hi
#1708 [16:27] <minicase> My problem was the site was freezing as it was trying to migrate
#1709 [16:27] <www> I need help
#1710 [16:28] <www> about my account
#1711 [16:28] <minicase> just changed my username, so i found it
#1712 [16:28] <www> rihgt now I am not able to play in full mode and just can play in demo mode
#1713 [16:28] * brentg14 [brentg14@notlogged] has joined #minecrafthelp
#1714 [16:28] <www> I have just migrated to a mojang account
#1715 [16:29] <www> anybody can help?
#1716 [16:29] <Afootpluto> ??> www account/bug/demo
#1717 [16:29] <VoxelHead> www: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1718 [16:29] <www> I already looked at the website
#1719 [16:30] <www> I have tried everything
#1720 [16:30] <www> and it is still not working
#1721 [16:31] <www> despareately want to know what else I can try
#1722 [16:31] <www> I need to play over the long weekend
#1723 [16:31] <Afootpluto> ??> www account/send-email
#1724 [16:31] <VoxelHead> www: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#1727 [16:38] <www> thank you
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#1733 [18:10] * superk42 [superk42@notlogged] has joined #minecrafthelp
#1734 [18:10] <superk42> Hello, I have one Minecraft account "NuclearPepper" and I'm trying to create an alternate account but I'm having issues.
#1735 [18:11] * REMqb [REMqb@notlogged] has quit. (Quit: REMqb)
#1736 [18:11] <Afootpluto> superk42, what is the issue?
#1737 [18:12] <superk42> I signed up on the Mojang site and entered my credit card info, but when I click Get Minecraft it prompts me to create an account or log in. I try to log in but I keep getting trapped in a circle.
#1738 [18:12] <Afootpluto> superk42, you need to make a new mojang account for a new minecraft account
#1739 [18:12] <superk42> I also verified my account and entered security questions. But I still can't pay the $26.95 to download a new instance of Minecraft.
#1740 [18:12] <superk42> I already have it installed, but I don't see where to set up a new username.
#1741 [18:13] <superk42> I did create a new account under superk42@yahoo.com
#1742 [18:13] <superk42> I verified it and entered the security Qs. What do I do now?
#1743 [18:13] <Afootpluto> superk42, what browser are you using?
#1744 [18:13] <superk42> IE 11.0.9
#1745 [18:13] <Synchunk> Oh dear.
#1746 [18:13] <Synchunk> ??> superk42 fubar/ie
#1747 [18:13] <VoxelHead> superk42: Internet Explorer is a terrible browser with terrible issues. Many common problems are solved by using a better browser.
#1748 [18:13] <VoxelHead> superk42: Firefox: http://www.mozilla.org/firefox | Chrome: http://www.google.com/chrome
#1749 [18:14] <Afootpluto> superk42, try google chrome
#1750 [18:14] <Synchunk> why chrome .__.
#1751 [18:14] * Synchunk disappears
#1751 [18:14] <superk42> OK, I'll try it in Firefox or Chrome then. Good suggestion.
#1752 [18:16] <superk42> Looks like chrome is working. Thanks!
#1753 [18:16] <Synchunk> And he actually chose the tracker browser
#1754 [18:16] <Synchunk> And he actually chose the tracker browser
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#1756 [18:17] <Chloliver> I'm reinstalling the files and watching the launcher log - every now and then it comes up with a warning: "had local file but it was the wrong size... had xxxx but expected yyyyy" Should i be concerned?
#1757 [18:20] <Chloliver> nevermind - just loaded. Thanks again.
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#1759 [18:21] * TheNelly85 [TheNelly85@notlogged] has joined #minecrafthelp
#1760 [18:22] <TheNelly85> I just purchased minecraftia on my iPad but cannot install it.
#1761 [18:23] * fagunes [fagunes@notlogged] has joined #minecrafthelp
#1762 [18:23] <tyteen4a03> TheNelly85, the name of the iOS app is "Minecraft: Pocket Edition"
#1763 [18:23] <fagunes> fagunesleite1@gmail.com
#1764 [18:23] <tyteen4a03> TheNelly85, whatever else that does not say that and the publisher's not from Mojang, you've bought a fake
#1765 [18:24] <fagunes> fagunesleite1@gmail.com
#1766 [18:24] <TheNelly85> I had the pocket edition already but wanted the full version so I paid the 26.95 to download it
#1767 [18:24] <fagunes> gugh
#1768 [18:24] <phroa> fagunes: we don't need your email
#1769 [18:24] <phroa> fagunes: what is your issue?
#1770 [18:25] <TheNelly85> I purchased it from minecraftian.net
#1771 [18:25] <TheNelly85> Minecraftia.net
#1772 [18:26] <tyteen4a03> TheNelly85, that is a fake
#1773 [18:26] <tyteen4a03> TheNelly85, get it from the App Store
#1774 [18:26] <TheNelly85> Great now what?
#1775 [18:26] <kusanagi> TheNelly85, you can try to contact the App Store about it.
#1776 [18:26] <kusanagi> But chances are you're SOL
#1777 [18:26] <TheNelly85> The App Store only has th pe
#1778 [18:27] <tyteen4a03> TheNelly85, yes, that is the only version available on iOS
#1779 [18:27] <TheNelly85> Ok thanks 4 ur help
#1780 [18:27] <kusanagi> ooof
#1781 [18:27] * Terraeagle [Terraeagle@notlogged] has joined #minecrafthelp
#1782 [18:27] <kusanagi> 30 bucks.
#1783 [18:28] <Terraeagle> I keep having a problem loading 1.7.10.
#1784 [18:28] <tyteen4a03> website doesn't even exist
#1785 [18:28] <Terraeagle> Error= Description: Starting integrated server java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:120) at bsx.<init>(SourceFile:38) at bao.a(SourceFile:1610) at bdb.a(SourceFile:202) at bdw.a(SourceFile:172) at bdb.a(SourceFile:301) at bdw.k(SourceFile:232) at bdw.p(SourceFile:211) at bao.p(SourceFile:1328) at bao.ak(SourceFile:774) at bao.f(SourceFile:728)
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#1787 [18:28] <tyteen4a03> ??> Terraeagle tools/hjt
#1788 [18:28] <VoxelHead> Terraeagle: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1789 [18:28] <VoxelHead> Terraeagle: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1794 [18:30] <bigpankake> Hi, I Migrated my account but after a few days I cannot login anymore and the reset password doesnt email me
#1795 [18:31] <tyteen4a03> bigpankake, are you logging in with your mojang account email?
#1796 [18:32] <bigpankake> yes
#1797 [18:32] <tyteen4a03> ??> bigpankake account/email
#1798 [18:32] <tyteen4a03> ??> bigpankake account/send-email
#1799 [18:32] <bigpankake> login15@minecraft.xyz
#1800 [18:32] <VoxelHead> bigpankake: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1801 [18:32] <tyteen4a03> bigpankake, follow the instructions above
#1802 [18:33] * jscam [jscam@notlogged] has joined #minecrafthelp
#1803 [18:33] <bigpankake> thanks
#1804 [18:33] <bigpankake> thanks
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#1806 [18:33] <jscam> My
#1807 [18:33] <jscam> minecra
#1808 [18:34] <jscam> my minecraft hasn't worked for a long time. I keep getting kicked out due to a Java Se Binary issue. I have tried dowloading Java upadtes and I a
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#1810 [18:35] <jscam> I have uninstalled Minecraft and reinstalled it but I am still getting an error. Can anyone help?
#1811 [18:36] * ocelot_ [ocelot_@notlogged] has joined #minecrafthelp
#1812 [18:37] <Afootpluto> jscam, paste the error to paste.ubuntu.com
#1813 [18:38] <ocelot_> Minecraft 1.8.5 (not responding) when trying to start playing. Any ideas? I'm on Windows Vista pc
#1814 [18:38] <Afootpluto> ocelot_, does it eventually load?
#1815 [18:38] <ocelot_> no
#1816 [18:39] <Afootpluto> ??> ocelot_ win/dxdiag
#1817 [18:39] <VoxelHead> ocelot_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1818 [18:39] <ocelot_> Thanks
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#1824 [18:44] <jscam> I cannot figure out how to past my error message (screen shot). I will put up there exactly what the message says
#1825 [18:44] <Afootpluto> ??> jscam imgur
#1826 [18:44] <VoxelHead> jscam: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1827 [18:47] <jscam> The error message is: Java(TM) Platform SE binary has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
#1828 [18:50] <ocelot_> Afootpluto, I pasted to ubuntu, now what?
#1829 [18:50] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 202 seconds)
#1830 [18:50] <Afootpluto> ocelot_, give me the url
#1831 [18:50] <ocelot_> http://paste.ubuntu.com/11316189/
#1832 [18:52] <jscam> can you help without a screen shot? It just says Java(TM) Platform SE binary has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
#1833 [18:52] <urielsalis> ?? jscam win/dxdiag
#1834 [18:52] <urielsalis> ??> jscam win/dxdiag
#1835 [18:52] <VoxelHead> jscam: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1836 [19:00] <jscam> I am not comfortable pasting a bunch of information from inside my computer to a strange website. Is there another way to solve this problem? Have you even heard of my specific problem before?
#1837 [19:00] * Jthe1andOn1y [Jthe1andOn1y@notlogged] has joined #minecrafthelp
#1838 [19:00] <ocelot_> Afootpluto, that what you needed?
#1839 [19:01] <urielsalis> jscam, yes, its not a strange site, nobody without the link can enter and its completly safe to put that information about your computer
#1840 [19:01] <urielsalis> jscam, specially as part of it will change when we tell you what to do here
#1841 [19:02] <Jthe1andOn1y> The last time I played Minecraft was 2013. Recently I changed my email and the email I used to make the Minecraft account got shut down. Soembody please help.
#1842 [19:05] <urielsalis> Jthe1andOn1y, and what issue you have? lost password?
#1843 [19:07] <jscam> OK..I have pasted the info on ubuntu
#1844 [19:07] <urielsalis> jscam, can you give me the link?
#1845 [19:08] * orthoplex64 [orthoplex64@notlogged] has quit. (Ping timeout: 378 seconds)
#1846 [19:08] <jscam> http://paste.ubuntu.com/11316656/
#1847 [19:08] <ocelot_> Afootpluto, I recently switched to this current pc because my previous on wouldn't let me play (Java platform se binary not responding came up on that one). It was an old laptop and I thought that was my problem...
#1848 [19:09] <urielsalis> jscam, one moment
#1849 [19:09] <jscam> This is a brand new laptop with Windows 8
#1850 [19:09] <urielsalis> Windows 8.1*
#1851 [19:10] <Afootpluto> jscam, download and install http://www.nvidia.com/download/driverResults.aspx/85053/en-us
#1852 [19:10] <urielsalis> jscam, and https://downloadcenter.intel.com/download/24696/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1853 [19:10] <urielsalis> jscam, if that doesnt work, I have another idea
#1854 [19:15] * Shadie [Shadie@notlogged] has joined #minecrafthelp
#1855 [19:15] <Shadie> Hello germans online ?
#1856 [19:18] <ocelot_> Find out anything to help?
#1857 [19:25] * Danielitoa2 [Danielitoa2@notlogged] has joined #minecrafthelp
#1858 [19:26] <Danielitoa2> hello my minecraft game is really laggy well not laggy but a lot of times when i do an action like mine or something my minecraft goes to not respondinh
#1859 [19:26] <Afootpluto> ??> Danielitoa2 win/dxdiag
#1860 [19:26] <VoxelHead> Danielitoa2: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1861 [19:27] <Afootpluto> Danielitoa2, ignore that
#1862 [19:29] <ocelot_> Afootpluto - did you find anything?
#1863 [19:30] <ocelot_> don't mean to rush you, just didn't know if I missed something
#1864 [19:35] <ocelot_> Could you just let me know you're receiving my transmission, please. I appreciate any help I can get.
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#1866 [19:39] <jscam> I downloaded the GeForce NVIDIA successfully. Then I tried downloading the Intel driver but near the end it gave me an error message "This computer does not meet the minimum requirements for installing the software". I tried running the Minecraft software and once in a world I got the same error as before about the Java platform SE binary not working
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#1870 [19:43] <jscam> Help?
#1871 [19:43] <Afootpluto> jscam, restart your PC
#1872 [19:43] <jscam> ok
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#1877 [19:48] <ocelot_> Hello? anybody there?
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#1881 [19:52] <walter123> walter123
#1882 [19:52] <ocelot_> can anyone confirm my transmissions are coming through?
#1883 [19:52] <ocelot_> can anyone confirm my transmissions are coming through?
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#1885 [19:52] <ocelot_> can anyone confirm my transmissions are coming through?
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#1890 [19:58] <jscam> I'm back. I restarted my PC and tried minecraft and still got the same Java SE Binary not working. Help!
#1891 [19:59] <ocelot_> Hello, anybody there?
#1892 [20:00] <jscam> i need help, please
#1893 [20:00] <jscam> I have been a year trying to solve this problem!
#1894 [20:01] <jscam> I wish there was someone I could call for help.
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#1896 [20:05] <urielsalis> ??> jscam gpu/nvidia/optimus
#1897 [20:05] <VoxelHead> jscam: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: http://www.minecraftforum.net/topic/79742-solved-laptop-under-performing-low-fps/
#1898 [20:05] <urielsalis> ocelot_, yes?
#1899 [20:07] <urielsalis> ocelot_, you need help?
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#1904 [20:19] <jscam> That seems to have worked! Thank you, everyone:)
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#1907 [20:33] <_Baccaman_> i cant find skin: in my option.txt folder
#1908 [20:35] <_Baccaman_> hello?
#1909 [20:35] <_Baccaman_> hello?
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#1911 [20:38] * TeTe_Games [TeTe_Games@notlogged] has joined #minecrafthelp
#1912 [20:39] <_Baccaman_> can you help me please
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#1914 [20:40] <ferois> Daniel
#1915 [20:40] <_Baccaman_> hi
#1916 [20:40] <ferois> feris
#1917 [20:41] <_Baccaman_> can you help me
#1918 [20:41] <_Baccaman_> feris
#1919 [20:41] <_Baccaman_> help me
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#1921 [20:42] <_Baccaman_> can you help me please
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#1924 [20:44] <Holy> Excuse me, I need assistance. I have my original minecraft account, but I do not remember my Mojang Account information details. Whenever I try to log in, it tells me I must sign in with the email used for my Mojang account, but this just recently became an issue?
#1925 [20:44] <_Baccaman_> hi
#1926 [20:45] <Cj_> Need help finding a plugin to change peoples names in tab
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#1936 [20:56] <Skrydeh> Minecon capes
#1937 [20:57] <Skrydeh> I want to attend but its sold out i really need a cape
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#1939 [20:59] <muumoh> hello, i need some mod help. I downloaded forge and have made sure that it works (the option/button for mods is in the game) after that i downloaded a mod and put it in %appdata%roaming, then into the mods folder BUT i try to play minecraft and it doesn't play
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#1942 [21:00] <muumoh> I click play, it seems like it is going to play but then sends me straight back to the minecraft launcher
#1943 [21:02] <muumoh> maybe the mod is not compatible?? AH i just don't know why minecraft won't play when i FINALLY figured out how to get mods and forge
#1944 [21:04] <muumoh> i don't have any other mods so there is nothing there that could be clashing? (my laptop has windows 8 and the mod i want is better grass and leaves..if that makes a difference)
#1945 [21:04] <Lord_Ralex> We do not help with mods
#1946 [21:04] <muumoh> :T
#1947 [21:04] <muumoh> you could..
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#1949 [21:04] <Lord_Ralex> We don't
#1950 [21:05] <muumoh> who says?
#1951 [21:05] <Lord_Ralex> The operators of this channel.
#1952 [21:05] <muumoh> "we"
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#1954 [21:05] * Lord_Ralex kicked muumoh from #minecrafthelp (Reason: uumoh :In short: I said so)
#1955 [21:05] * Lord_Ralex kicked muumoh from #minecrafthelp (Reason: uumoh :In short: I said so)
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#1958 [21:07] <titz> im having issues with my technic launcher
#1959 [21:07] <Lord_Ralex> We do not help with mods or 3rd party content
#1960 [21:07] <titz> i honestly cant find anyone that does
#1961 [21:08] <Lord_Ralex> The people who made the content should
#1962 [21:08] <titz> and do you know how to contact them
#1963 [21:08] <Lord_Ralex> Nope
#1964 [21:08] <titz> neither do i
#1965 [21:08] <titz> all i want to do is play minecraft with the botania mod installed
#1966 [21:09] <Lord_Ralex> and we do not help with mods or 3rd party content
#1967 [21:09] <titz> no one does
#1968 [21:10] <titz> can i talk to someone else
#1969 [21:10] * Lord_Ralex kicked titz from #minecrafthelp (Reason: itz :No)
#1970 [21:10] <Holy> Excuse me, I need assistance. I have my original minecraft account, but I do not remember my Mojang Account information details. Whenever I try to log in, it tells me I must sign in with the email used for my Mojang account, but this just recently became an issue?
#1971 [21:11] * fitz [fitz@notlogged] has joined #minecrafthelp
#1972 [21:11] <fitz> im having issues with my inecraft launcher
#1973 [21:11] * Lord_Ralex kicked fitz from #minecrafthelp (Reason: itz :We do not help with mods)
#1974 [21:11] <Holy> Anything, Ralex?
#1975 [21:12] <Lord_Ralex> Holy, if you do not know the email, you would have to email Mojang
#1976 [21:12] <Lord_Ralex> ??> Holy mojang/email
#1977 [21:12] <VoxelHead> Holy: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1978 [21:12] <VoxelHead> Holy: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1979 [21:12] <Holy> Thank you.
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#1983 [21:15] <Undead> What model computer/laptop would you recommend for mc?
#1984 [21:15] <Lord_Ralex> That is a horribly vague question
#1985 [21:15] <Lord_Ralex> Anything made within the last few years will do fine. Usually.
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#1988 [21:16] <Undead> Well I mostly play factions so a high frame rate would be could because it's hard to pvp with bad frames
#1989 [21:16] <Lord_Ralex> Anything made within the last few years will do fine
#1990 [21:17] <Silver_Sword556> My game keeps crashing everytime i try to load it.Im using Forge,and i have only 1 installed mod.Help!
#1991 [21:17] <Undead> From experience what would you recommend
#1992 [21:17] <Lord_Ralex> Silver_Sword556, we do not help with mods
#1993 [21:17] <Lord_Ralex> Undead, that again, is a horribly question.
#1994 [21:18] <Lord_Ralex> Undead, there is no one specific brand or model.
#1995 [21:18] <Undead> Well what do you use?
#1996 [21:18] <Lord_Ralex> Anything made within the last few years should run the game fine.
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#1998 [21:18] <Lord_Ralex> A computer made within the last few years.
#1999 [21:18] <Silver_Sword556> But do you know how to keep the grame from crashing?
#2000 [21:18] <Lord_Ralex> Silver_Sword556, remove your mods....?
#2001 [21:19] <Undead> What model computer do you have?
#2002 [21:19] <Silver_Sword556> Iv'e tried that already...sorry,i must be so annoying...
#2003 [21:19] <Lord_Ralex> Undead, there is not going to be an answer for that.
#2004 [21:19] <Undead> Why?
#2005 [21:19] <Lord_Ralex> Undead, find something made recently.
#2006 [21:19] <Lord_Ralex> Undead, because it is literally a bad question.
#2007 [21:20] <Undead> Well I'm interested in what computer you use?
#2008 [21:20] <Lord_Ralex> I don't use "a model computer"
#2009 [21:20] <Undead> What are your specs?
#2010 [21:20] <Lord_Ralex> It does not matter....
#2011 [21:20] <Undead> What
#2012 [21:20] * Lord_Ralex kicked Undead from #minecrafthelp (Reason: ndead :Get the point....)
#2013 [21:21] <Silver_Sword556> lol...
#2014 [21:21] <Lord_Ralex> ??> Silver_Sword556 launcher/log
#2015 [21:21] <VoxelHead> Silver_Sword556: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2016 [21:21] <VoxelHead> Silver_Sword556: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2017 [21:21] <Silver_Sword556> Ok
#2018 [21:21] * Undeadwar [Undeadwar@notlogged] has joined #minecrafthelp
#2019 [21:21] <Undeadwar> That was rude
#2020 [21:22] <Lord_Ralex> Undeadwar, and continuing a discussion that I have told you an answer to is rude
#2021 [21:22] <Undeadwar> How many frames do you get?
#2022 [21:22] * Lord_Ralex kicked Undeadwar from #minecrafthelp (Reason: ndeadwar :It literally does not bloody matter)
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#2024 [21:23] <Silver_Sword556> im sorry...but what does it mean by "Poster"?
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#2026 [21:23] <Lord_Ralex> Silver_Sword556, put your nickname there
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#2030 [21:25] <doorlover> i need help with something to do with minecraft...
#2031 [21:25] * Lord_Ralex kicked doorlover from #minecrafthelp (Reason: oorlover :And it loves you too)
#2032 [21:26] <SheToldSheWas18> Hello, my error is this: http://pastebin.com/DdKgVuAb , and this is the Ubuntu paste: http://paste.ubuntu.com/11318463/ . Yesterday this works and today not :c
#2033 [21:27] <Lord_Ralex> SheToldSheWas18, install http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64
#2034 [21:27] <Chandler> My account says certificate not yet valid exception not before mon may 11 18:00:00 CST 2015 what do i do to fix it
#2035 [21:27] <Lord_Ralex> Chandler, your computer's time is wrong
#2036 [21:27] <Chandler> why is that
#2037 [21:27] <Lord_Ralex> ??> Chandler win/ntp
#2038 [21:27] <VoxelHead> Chandler: Here is a tutorial on how to sync time with an Internet Time Server. We recommend pool.ntp.org as your NTP server over the default server used by Windows.
#2039 [21:27] <VoxelHead> Chandler: How to sync time on Windows: http://mintywhite.com/windows-7/7maintenance/windows-seven-7-sync-system-clock-with-internet-time-how-to/
#2040 [21:28] <Chandler> My time is 9:29 pm
#2041 [21:30] <Lord_Ralex> Chandler, do what VoxelHead said
#2042 [21:30] <Chandler> ok i changed my time
#2043 [21:30] <Lord_Ralex> Now restart your computer, then try Minecraft
#2044 [21:30] * Silver_Sword556 [Silver_Sword556@notlogged] has quit. (Ping timeout: 204 seconds)
#2045 [21:30] <Chandler> okey dokey
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#2048 [21:31] <Undeadwarrior> Why r u so rude?
#2049 [21:32] * Lord_Ralex kicked Undeadwarrior from #minecrafthelp (Reason: ndeadwarrior :Ban evading is moronic)
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#2058 [21:40] <iamtheletter13> I just bought Minecraft, but it's unable to finish the download. It keeps saying that it's "unable to update the Minecraft Native Launcher" when I try to open it. I've uninstalled and reenstalled already, and that didn't help. Any advice on what I can do?
#2059 [21:42] <Lord_Ralex> iamtheletter13, what antivirus do you have?
#2060 [21:42] <iamtheletter13> I don't have one right now.
#2061 [21:43] <Lord_Ralex> ??> iamtheletter13 tools/hjt
#2062 [21:43] <VoxelHead> iamtheletter13: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2063 [21:43] <VoxelHead> iamtheletter13: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2064 [21:43] <iamtheletter13> Alrighty, one moment, please.
#2065 [21:46] <iamtheletter13> http://paste.ubuntu.com/11318872/
#2066 [21:47] <Lord_Ralex> iamtheletter13, looks like you have Norton running, along with McAfee
#2067 [21:47] <iamtheletter13> Shoot
#2068 [21:48] <Lord_Ralex> Norton is known to be trouble, and Mcafee be hit and miss.
#2069 [21:48] <iamtheletter13> I've tried to uninstall both of those bunches of times...
#2070 [21:48] <Lord_Ralex> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exem should help with removing McAfee completely
#2071 [21:48] <Lord_Ralex> And ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe for norton
#2072 [21:50] <iamtheletter13> The first file was not found
#2073 [21:50] * merlin19283 [merlin19283@notlogged] has joined #minecrafthelp
#2074 [21:50] <Lord_Ralex> wopps
#2075 [21:50] <Lord_Ralex> http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2076 [21:50] <merlin19283> I forgot my email to my minecraft account along with my password
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#2078 [21:53] * gorditojr [gorditojr@notlogged] has quit. (Ping timeout: 204 seconds)
#2079 [21:53] <merlin19283> w
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#2081 [21:57] <jscam> Trying to download Lucky Block Mod (Yellow like a Mario ? block) but every site I visit gives me warnings of it being a dangerous site and I am getting bad pop-ups and security warnings. Anyone know a safe place to get this mod?
#2082 [21:57] <Lord_Ralex> jscam, we do not help with mods
#2083 [21:58] <jscam> WHy, are they bad?
#2084 [21:58] <Lord_Ralex> They are not made by Mojang, and so we cannot support them
#2085 [21:59] * Cole [Cole@notlogged] has joined #minecrafthelp
#2086 [21:59] <Cole> I am not here because I need help
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#2089 [22:00] <DeezBacon> When my minecraft launches it crashes all the time and I bought it
#2090 [22:00] <DeezBacon> I NEED HELP
#2091 [22:00] <Cole> I am here to report a problem that your pepole need to resolve before minecraft becomes worthless, yes there is a copyright problem
#2092 [22:01] <DeezBacon> seriously?
#2093 [22:01] <Cole> you might want to get this taken down before shit goes down
#2094 [22:01] <Cole> https://sites.google.com/site/saaugs2/minecraft
#2095 [22:01] <Lord_Ralex> Cole, you can report it to brands@mojang.com
#2096 [22:02] <Cole> your problem not mine, you can report it
#2097 [22:02] <Lord_Ralex> You are not even reporting it to the right place....
#2098 [22:02] * Lord_Ralex kicked Cole from #minecrafthelp (Reason: ole :And being a dick about it is definitely showing you care)
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#2101 [22:03] <DeezBacon> My minecraft is worthless because it keeps crashing
#2102 [22:03] <Lord_Ralex> ??> DeezBacon launcher/game-output
#2103 [22:03] <VoxelHead> DeezBacon: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2104 [22:04] <VoxelHead> DeezBacon: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2105 [22:04] <DeezBacon> ok
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#2107 [22:06] * Lord_Ralex kicked Gameasaur from #minecrafthelp (Reason: ameasaur :Here is the door)
#2108 [22:07] <DeezBacon> than what do i do?
#2109 [22:07] <Lord_Ralex> You have not given us the URL yet
#2110 [22:07] <DeezBacon> do i put download as text?
#2111 [22:07] <Lord_Ralex> No
#2112 [22:07] <DeezBacon> ok
#2113 [22:07] <Lord_Ralex> You know where you type in a site you want to go to
#2114 [22:07] <Lord_Ralex> That is a URL.
#2115 [22:08] <DeezBacon> http://paste.ubuntu.com/11319046/
#2116 [22:08] <DeezBacon> there
#2117 [22:08] <Lord_Ralex> ??> DeezBacon win/dxdiag
#2118 [22:08] <VoxelHead> DeezBacon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2119 [22:08] * iamtheletter13 [iamtheletter13@notlogged] has joined #minecrafthelp
#2120 [22:10] <DeezBacon> it just opens a minecraft launcher
#2121 [22:10] <iamtheletter13> I uninstalled both Norton and Mcafee, but Minecraft still isn't starting. Every time I try to open it, a small window that I imagine should complete the installation pops up, then anothe that says "unable to update the Minecraft Native Launcher"
#2122 [22:11] <DeezBacon> mine it just opens minecraft than says it crashed
#2123 [22:11] <Lord_Ralex> iamtheletter13, in C:\Program Files (x86)\Minecraft wll be a "nativelog.txt" file, can you please open that file and share it using http://paste.ubuntu.com
#2124 [22:11] <Lord_Ralex> DeezBacon, do what VoxelHead said
#2125 [22:11] <DeezBacon> ok
#2126 [22:13] <SheToldSheWas18> I installed catalyst and I have this error: Failed Installation Package (http://prntscr.com/78ogfq) :l
#2127 [22:13] <iamtheletter13> http://paste.ubuntu.com/11319103/
#2128 [22:16] <Lord_Ralex> iamtheletter13, what happens when you download http://launcher.mojang.com/mc/launcher/win/b06079c75cb616544a6dbf83108db9a3265e1242/MinecraftLauncher.exe
#2129 [22:18] <iamtheletter13> I can't open that link. I've googled another download link, though. Should I try that?
#2130 [22:18] <Lord_Ralex> If you cannot open that link, that does suggest there is an issue
#2131 [22:18] <Lord_Ralex> iamtheletter13, can you create another HJT log?
#2132 [22:19] * cadolfan [cadolfan@notlogged] has joined #minecrafthelp
#2133 [22:19] <iamtheletter13> I have a box that says "Gateway Anti-Virus Alert This request is blocked by the Firewall Gateway Anti-Virus Service. Name: (Cloud Id: 19786465) Ramnit (Virus)"
#2134 [22:19] <iamtheletter13> When I open that link
#2135 [22:19] <Lord_Ralex> Whatever that is, it's a stupid service
#2136 [22:19] <Lord_Ralex> Although, not seeinf it listed when you had your first HJT log
#2137 [22:20] <cadolfan> hi i just installed minecraft and I can't log in. "Sorry but we couldn't connect to our servers" Avast is disabled.
#2138 [22:20] <Lord_Ralex> iamtheletter13, do you have anything by SonicWall installed
#2139 [22:21] <iamtheletter13> That's what the tab says, SonicWall
#2140 [22:21] <iamtheletter13> But I've never installed that before
#2141 [22:21] <Lord_Ralex> iamtheletter13, do you have any programs installed that are made by them or called that?
#2142 [22:21] <Lord_Ralex> Can you check through the Control Panel's Add/Remove Programs?
#2143 [22:22] <cadolfan> do i need to wait my turn?
#2144 [22:22] <Lord_Ralex> ??> cadolfan tools/hjt
#2145 [22:22] <VoxelHead> cadolfan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2146 [22:22] <VoxelHead> cadolfan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2147 [22:24] <SheToldSheWas18> I get AMD Gaming Evolved installed (amd catalyst), now what?
#2148 [22:24] <Lord_Ralex> SheToldSheWas18, Gaming Evolved is not Catalyst
#2149 [22:24] <iamtheletter13> SonicWall isn't under any of the programs in the Add/remove.
#2150 [22:25] <cadolfan> http://paste.ubuntu.com/11319285/
#2151 [22:26] <SheToldSheWas18> I installed catalyst and when it finish the Gaming Evolved get open. But i think i got the catalyst
#2152 [22:26] <Lord_Ralex> iamtheletter13, anything called Gateway?
#2153 [22:26] <Lord_Ralex> SheToldSheWas18, restart your computer, then try Minecraft then
#2154 [22:26] <iamtheletter13> Nope
#2155 [22:26] <SheToldSheWas18> Ok
#2156 [22:26] <Lord_Ralex> iamtheletter13, can you provide a new HJT report then
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#2158 [22:28] <cadolfan> oops
#2159 [22:28] <cadolfan> did you get my url?
#2160 [22:28] <iamtheletter13> http://paste.ubuntu.com/11319339/
#2161 [22:28] <Lord_Ralex> cadolfan, are you sure Avast is disabled? Can you uninstall it?
#2162 [22:28] <iamtheletter13> Is this what you needed?
#2163 [22:28] <cadolfan> yeah
#2164 [22:29] <Lord_Ralex> iamtheletter13, the HJT log, which is the HijackThis tool that I asked you to run before
#2165 [22:30] <iamtheletter13> Can you resend that link? I've restarted my computer twice since then
#2166 [22:30] <Lord_Ralex> ??> iamtheletter13 tools/hjt
#2167 [22:30] <VoxelHead> iamtheletter13: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2168 [22:30] <VoxelHead> iamtheletter13: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2170 [22:30] <Lord_Ralex> cadolfan, I am going to assume you have the paid Avast version, can you make sure the Firewall is disabled?
#2171 [22:31] <iamtheletter13> Sorry! http://paste.ubuntu.com/11319363/
#2172 [22:32] <cadolfan> I do not have the paid version. it's asking me to restart i need to restart to test MC?
#2173 [22:32] <Lord_Ralex> cadolfan, if it asked you to restart, yes
#2174 [22:32] <cadolfan> alright i may be back. thanks.
#2175 [22:33] <Lord_Ralex> iamtheletter13, hmm, I cannot find what it would be hiding as, and that concerns me
#2176 [22:33] <iamtheletter13> :'(
#2177 [22:34] <Lord_Ralex> iamtheletter13, you can try using https://launcher.mojang.com/download/Minecraft.exe which is the alternate launcher to try to play Minecraft
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#2179 [22:34] <Lord_Ralex> Although, I suspect that "AV" might try to still cause issues.
#2180 [22:34] <Lord_Ralex> I would suggest a scan with MalwareBytes and AdwCleaner to see if you can find and remove it
#2181 [22:35] <iamtheletter13> It worked!
#2182 [22:35] <iamtheletter13> Yaaay!
#2183 [22:35] <iamtheletter13> I'll take my computer to a professional soon, thanks for all your help!
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#2186 [22:41] <cadolfan> Still getting message "Sorry but we couldn't connect to our servers"
#2187 [22:43] <cadolfan> uninstalled Avast. Still geting the message
#2188 [22:47] <cadolfan> http://paste.ubuntu.com/11319687/
#2189 [22:50] <GreyVulpine> You sure you're using the latest launcher from http://www.minecraft.net/download ?
#2190 [22:51] <cadolfan> it says 1.6.11
#2191 [22:51] <GreyVulpine> Alright. Is there any more to the error than just: "Sorry but we couldn't connect to our servers"?
#2192 [22:53] <cadolfan> Please make sure that you are online and that Minecraft is not blocked. (Socket exception Invalid argument:connect)
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#2194 [22:54] <GreyVulpine> cadolfan - Huh. Hmm. Could you also make sure that windows firewall isn't running? Start -> "firewall.cpl" in the search bar.
#2195 [22:56] <cadolfan> windows firewall turned off same thing.
#2196 [22:57] <GreyVulpine> Alright. When exactly do you get this error? Upon login?
#2197 [22:57] <cadolfan> Yes log in.
#2198 [22:58] <GreyVulpine> Could you go to your start menu, in the search bar, type in: cmd and look for "cmd" in the search results. Right click on the "cmd" search result. Select "Run as administrator".
#2199 [22:59] <GreyVulpine> At the black command prompt, type in: netsh winsock reset and press enter. You may need to reboot afterwards. Do so, then try minecraft.
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#2201 [22:59] <cadolfan> k
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#2205 [23:04] <cadolfan> ugh didn't work
#2206 [23:04] <GreyVulpine> Bah.
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