#1 [00:12] <will> where can I get help?
#2 [00:19] <Pangea> will, what's the issue?
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#5 [00:24] <will> My issue is is I cannot load my minecraft game I have purchased on my mac computer>
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#10 [00:26] <will> Can someone help with my issue?
#11 [00:35] <Lord_Ralex> You are going to have to explain why it won't load
#12 [00:35] <Lord_Ralex> If it tells you an error, we need to know what it is
#13 [00:41] <will_> There is no error when I click on it, it goes straight to a login and says the servers are not working it this same message is been showing for 6 months.
#14 [00:41] <Lord_Ralex> What error
#15 [00:41] <Lord_Ralex> It won't say "servers not working, sorry!"
#16 [00:41] <Lord_Ralex> it will tell you a nice message
#17 [00:41] <Lord_Ralex> what is that message
#18 [00:42] <will> no error just a login page it it will not let me play
#19 [00:42] <will> it will not let me login
#20 [00:42] <Lord_Ralex> Why
#21 [00:42] <Lord_Ralex> It is telling you why
#22 [00:42] <will> i do not know
#23 [00:42] <Lord_Ralex> Because you are telling us it says they are not working
#24 [00:43] <will> yes
#25 [00:43] <Lord_Ralex> It is the text above where you are trying to log in
#26 [00:43] <Lord_Ralex> There is a message there
#27 [00:43] <Lord_Ralex> What is it
#28 [00:43] <will> where do I look for that meeasage
#29 [00:43] <Lord_Ralex> I just... told you.....
#30 [00:44] <will> I am clicking on the minecraft icon and wait a minute
#31 [00:46] <will> I am not able to read the whole text before it goes to the login in page.
#32 [00:46] <Lord_Ralex> Then login....
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#34 [00:47] <will> It says "sorry, but we couldn't connect to our servers, Please make sure that I am online and that minecraft is not blocked".
#35 [00:48] <Lord_Ralex> It should have more of a message with it
#36 [00:48] <will> That is all I see, I am trying to tell you what I see.
#37 [00:49] <Lord_Ralex> http://www.imore.com/how-take-screenshot-mac-os-x#current-window
#38 [00:49] <Lord_Ralex> Take a screenshot of the game
#39 [00:49] <Lord_Ralex> Upload the image to http://imgur.com and link us the image.
#40 [00:52] <will_> I am trying and I do not think I it is making an image that it says on the directions.
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#42 [00:54] <will> I got the image and I think it was sent to that imgur page but do not know
#43 [00:54] <Lord_Ralex> When you upload it, it shows you links
#44 [00:54] <Lord_Ralex> We need a link.
#45 [00:54] <will> where do I get the link from
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#47 [00:55] <Lord_Ralex> Look at the right side of the page
#48 [00:56] <Lord_Ralex> There are all sorts of links there, one being "Image Link"
#49 [00:56] <Lord_Ralex> if you don't see that, your image is not uploaded
#50 [00:57] <will> do I have to login in to this new web page
#51 [00:57] <Lord_Ralex> No
#52 [00:57] <Lord_Ralex> ??> will imgur
#53 [00:57] <VoxelHead> will: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#54 [00:58] <will> I am looking it, please wait.
#55 [00:59] <will> http://imgur.com/ZsqMADN
#56 [01:00] <will> is this right
#57 [01:00] <Lord_Ralex> Yes
#58 [01:00] <will> what do I do now
#59 [01:00] <Lord_Ralex> You wait for me to tell you what to do
#60 [01:01] <will> thank you
#61 [01:03] <Lord_Ralex> will, https://java.com/en/download/help/mac_uninstall_java.xml
#62 [01:04] <Lord_Ralex> Then download and install http://javadl.sun.com/webapps/download/AutoDL?BundleId=106241
#63 [01:04] <will> is this for installing java?
#64 [01:04] <Lord_Ralex> You are going to remove whatever java is on your machine, then install Java 8
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#66 [01:04] <will> ok
#67 [01:06] <will> give me some time to look for all of this.
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#69 [01:12] <will> I unistalled java and install java 8 update 45
#70 [01:13] <will> now what
#71 [01:15] <will> no change on the login page
#72 [01:17] <will> http://imgur.com/luxbbQj, I uploaded a nother image if this helps
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#74 [01:17] <Lord_Ralex> Uh, what do you mean no change on the login page
#75 [01:17] <Lord_Ralex> That is the not the login page
#76 [01:18] <will> what am I looking at there
#77 [01:18] <Lord_Ralex> That is the home page for the launcher, did it let you log in....?
#78 [01:18] <will> no
#79 [01:18] <lampy> All i have is my username and my transaction ID. I want to play MC right now but i cannot log in or retrieve my password because i don't know the email i signed up with. please help
#80 [01:18] <Lord_Ralex> Is it asking you to log in
#81 [01:18] <Lord_Ralex> ??> lampy mojang/email
#82 [01:18] <VoxelHead> lampy: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#83 [01:18] <VoxelHead> lampy: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#84 [01:19] <lampy> is that my only hope?
#85 [01:19] <Lord_Ralex> We are not Mojang, so yes
#86 [01:19] <will> I can go to mojang account and see where I bought the game.
#87 [01:20] <Lord_Ralex> will, I never asked you to do that....
#88 [01:20] <Lord_Ralex> will, I asked: Does the launcher ask you to log in
#89 [01:21] <will> yes it ask but will not let me login in
#90 [01:21] <Lord_Ralex> Take a screenshot of that then
#91 [01:22] <will> I thought that was the screenshot what I just did, I will try again?
#92 [01:22] <Lord_Ralex> Please do
#93 [01:23] <will> It show the same image
#94 [01:23] <will> as before
#95 [01:24] <Lord_Ralex> Do you see a "Play" button
#96 [01:24] <Lord_Ralex> At the bottom
#97 [01:24] <will> no, I have seen it in the past, but not for over 6 months.
#98 [01:25] <Lord_Ralex> Then screenshot everything on the launcher, because your image is not complete
#99 [01:25] <will> just that one image when I try to login
#100 [01:25] <Lord_Ralex> Give me another image
#101 [01:27] <will> http://imgur.com/FVVNxAe, hope this helps
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#103 [01:29] <will> http://imgur.com/B2hAoC8, hope one helps too.
#104 [01:31] <will> are you still there
#105 [01:31] <Lord_Ralex> Do you have some sort of antivirus on your mac
#106 [01:31] <will> yes
#107 [01:31] <Lord_Ralex> What
#108 [01:31] <will> kerpersype
#109 [01:31] <Lord_Ralex> Remove it
#110 [01:32] <will> I need it to protect my computer
#111 [01:32] <Lord_Ralex> Then disable it
#112 [01:32] <Lord_Ralex> It may be screwing with Minecraft
#113 [01:32] <will> give me a minute to disable it
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#115 [01:35] <tyteen4a03> will, you have to uninstall it as it interferes with Minecraft
#116 [01:37] <will> Thank you it is working now, do you know how to download modes for minecraft to play?
#117 [01:38] <will> are you still there?
#118 [01:40] <will> Where can I get help with downloading modes for minecraft?
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#120 [01:45] <dusdavid3> i need help
#121 [01:45] <will> I am asking about modes, where do I get help with downloading them?
#122 [01:46] <dusdavid3> me minecraft has crash i need help pleas
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#124 [01:47] <will> thanks everyone
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#151 [03:09] <Sigre> hi, I bought Minecraft and installed it. But it doesn`t work. Please help. The game gives a problem report- [10:46:27] [Client thread/INFO]: Setting user: Rasmus9 [10:46:27] [Client thread/INFO]: (Session ID is token:f90aa7b8751a432e998cd4d6b68e1473:0892855fcccb46cb9008e8853dddf284) [10:46:30] [Client thread/INFO]: LWJGL Version: 2.9.4 [10:46:33] [Client thread/INFO]: Reloading ResourceManager: Default [10:46:34] [Sound Library Loader/INFO]:
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#153 [03:10] <Sigre> sry, wrong text
#154 [03:11] <Sigre> Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#155 [03:12] <Sigre> # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005bc555ec, pid=1984, tid=4184
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#157 [03:13] <Sigre> Problematic frame: # C [ig4dev64.dll+0x55ec]
#158 [03:13] <Sigre> Can anybody help?
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#162 [03:27] <Benomaleno> Hey, Each time that I open my Minecraft (Launcher) It starts to load, then closes. I have asked frequent help for this and have: Uninstalled Minecraft a few times, reinstalled all the different forms of it, cleaned malware, reinstall java etc. I'm wondering if anyone knows how to fix this? or has ran into this problem that Minecraft won't open. My crash message log is here if you'd like to review it: http://paste.ubuntu.com/11444
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#165 [03:34] <Benomaleno> Ahh this is good service.
#166 [03:34] <Benomaleno> No one's been on for what the past few hours?
#167 [03:34] <LuigiiG15> Please help me osea ayudenme por favor lava,lang.NullPointerException: group ?
#168 [03:36] <LuigiiG15> Alguien habla espanol ?
#169 [03:37] <LuigiiG15> please speak spanish ?
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#171 [03:37] <LuigiiG15> ayudenme
#172 [03:37] <LuigiiG15> i need a help
#173 [03:37] <Benomaleno> hola
#174 [03:38] <LuigiiG15> java.lang.NullPointerException: group
#175 [03:38] <LuigiiG15> Benomaleno
#176 [03:38] <LuigiiG15> ayudame
#177 [03:38] <Benomaleno> Yo no hablo español , pero puedo usar traductor Google para ayudar a resolver su problema ( Si puedo, yo no trabajo aquí)
#178 [03:39] <Benomaleno> Cuál es el problema?
#179 [03:39] <LuigiiG15> tengo el problema de java.lang.nullpointerexception:group sabes como solucionarlo ?
#180 [03:40] <LuigiiG15> me ayudas ?
#181 [03:40] <Benomaleno> Yo no trabajo aquí, pero yo podía mirar hacia arriba ?
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#183 [03:41] <LuigiiG15> ya te dije el problema es java.lang.nullpointerexceptionexception group
#184 [03:42] <Benomaleno> ou puede necesitar cambiar la visibilidad lanzador en el perfil del lanzador para mantener el lanzador abierta
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#196 [04:08] <LuigiiG15> como cambio la visibilidad del lanzador?
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#199 [04:09] <LuigiiG15> como cambio la visibilidad del lanzador ?
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#201 [04:09] <LuigiiG15> please i need a help java.lang.nullpointerexception: group
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#204 [04:10] <LuigiiG15> ?
#205 [04:10] <LuigiiG15> please i need a help
#206 [04:11] <LuigiiG15> necesito ayuda
#207 [04:11] <LuigiiG15> alquien sabe hablar espanol ?
#208 [04:11] <LuigiiG15> speak spanish ?
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#212 [04:13] <fifa_gamer> i cant play minecraft says java.lang.nullpointerexception:group
#213 [04:13] <fifa_gamer> can you help
#214 [04:13] <LuigiiG15> please
#215 [04:13] <LuigiiG15> help me :c
#216 [04:13] <fifa_gamer> :c
#217 [04:13] <LuigiiG15> since when you can not play minecraft ?
#218 [04:13] <fifa_gamer> i don t know how to fix dat shit
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#220 [04:14] <Benomaleno> Is anyone there?
#221 [04:14] <fifa_gamer> yes
#222 [04:14] <Benomaleno> any people who can help i mean
#223 [04:15] <fifa_gamer> i have a fucking problem!!! java.lang.nullpointerexception:group
#224 [04:15] * AuBot kicked fifa_gamer from #minecrafthelp (Reason: ifa_gamer :Please keep it civil.)
#225 [04:16] <LuigiiG15> Benomale ayudame java.lang,nullpointerexception group
#226 [04:16] <LuigiiG15> Help me
#227 [04:16] <Benomaleno> I don't work here
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#229 [04:17] <LuigiiG15> but can help me?
#230 [04:17] <LuigiiG15> Por favor ayudenme Java,lang.nullpointerexception: group
#231 [04:24] <LuigiiG15> ??
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#237 [04:36] <Julesp728> Hi ! I need help ... i can't launch Minecraft it is say that i need to uprgrade my video card / driver but i already did this and i tried to uninstall minecraft and again the same problem .... (sorry for mistakes i'm french)
#238 [04:38] <GreyVulpine> Julesp728 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#239 [04:40] <Julesp728> I already do that ^^
#240 [04:41] <GreyVulpine> Please give us the URL to your dxdiag report
#241 [04:41] <Julesp728> http://paste.ubuntu.com/11449511/
#242 [04:41] <Julesp728> Thank you for helping me ^^
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#245 [04:42] <GreyVulpine> Julesp728 - Download and install: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#246 [04:42] <GreyVulpine> Julesp728 - Reboot when you are done, then try minecraft again.
#247 [04:42] <Julesp728> ok thanks ;)
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#254 [05:22] <kevinp312> mein spiel casht immer
#255 [05:22] <Tyler> My computer won't start minecraft. When I click play it says "We're sorry, but it seems there was am error while trying to render aspects of the game. To solve this error, it is recommended that you update your graphics drivers"
#256 [05:22] <GreyVulpine> Tyler - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#257 [05:22] <kevinp312> my game crasht
#258 [05:22] <GreyVulpine> kevinp312 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#259 [05:23] <Tyler> I did
#260 [05:23] <Zimsky> My crash keeps gaming
#261 [05:23] <GreyVulpine> Tyler - Link to your dxdiag report, please
#262 [05:23] <Tyler> the thing said to give you this
#263 [05:23] <Tyler> http://paste.ubuntu.com/11450098/
#264 [05:24] <GreyVulpine> Tyler - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#265 [05:24] <Tyler> those are the only two things I could do?
#266 [05:25] <Tyler> ok
#267 [05:25] <GreyVulpine> In all honesty, that Intel G33/G31 chipset you have in your computer was already on the edge of compatibility with Minecraft several years ago. Since then, with updates to minecraft's video rendering, that G33/G31 is quite underpowered for what Minecraft needs.
#268 [05:26] <GreyVulpine> Since this looks to be a desktop computer, I would also look into upgrades for the video card. Add-in cards may be compatible with your system
#269 [05:26] <Tyler> So what minecraft version should I play on?
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#273 [05:26] <GreyVulpine> Tyler - Can't really answer that for you, you're not going to be seeing a large difference in performance by going to an earlier version of minecraft
#274 [05:26] <Tyler> What minecraft verion do mI play on
#275 [05:27] <Tyler> oh
#276 [05:27] <Tyler> ok
#277 [05:27] <Tyler> thanks anyway
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#279 [05:29] <kevinp312> my game crasht wy texture pack
#280 [05:29] <GreyVulpine> Then remove the texture pack
#281 [05:31] <kevinp312> who this going
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#283 [05:32] <kevinp312> who this going
#284 [05:32] <GreyVulpine> kevinp312 - What?
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#286 [05:34] <kevinp312> we kann i the texture back remove
#287 [05:35] <kevinp312> we kann i the texture back remove
#288 [05:35] <GreyVulpine> kevinp312 - Launch minecraft. Before hitting Play, go to "Edit Profile", then "Open Game Dir". Look for the resourcepacks folder. Remove the resource pack you were using. Then run minecraft
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#300 [05:53] <dionne> hi guy i need help
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#302 [05:55] <dionne> I have minecraft on my sons Laptop which him and my daughter both play. however i want them to both have their own accounts ive already paid fpr it once buthappy to pay for it again so they both have their own. is this possible??
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#305 [05:56] <dionne> I have minecraft on my sons Laptop which him and my daughter both play. however i want them to both have their own accounts ive already paid for it once buthappy to pay for it again so they both have their own. is this possible??
#306 [05:58] <GreyVulpine> dionne - Yes, it is possible. You would need a second email account for your other child.
#307 [05:59] <dionne> dionne: \````ive done all of that but it wont let me buy the game again. ive set up a new mojang account but it wont wor :(
#308 [06:00] <GreyVulpine> dionne - What happens when you try to buy the game again?
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#310 [06:02] <dionne> i click the link to buy minecraft, then it takes me to mojang, i log in with my new email details, then it says - Import old Minecraft Account, If you bought Minecraft back in the day and have an old Premium Minecraft Account you can import it into this account
#311 [06:03] <GreyVulpine> dionne - Alright. Go back to http://www.minecraft.net/store after you've logged into the new Mojang account. You should then see the store page where you can purchase minecraft with the new Mojang account.
#312 [06:05] <dionne> thanks for your help - its showing me as logged in to mojang in the top right corner. then when i go to minecraft to buy the game it keeps asking m to log into mojang even though in the top right had corner it is showing me as being logged in :(
#313 [06:05] <GreyVulpine> dionne - Ah, try it with another browser. If you're using Internet Explorer, it tends to do this login loop thing.
#314 [06:06] <GreyVulpine> dionne - I recommend either using Chrome or Firefox.
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#317 [06:09] <dionne> ok cheers il download chrome now
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#322 [06:12] <dionne_> yay it works!!!!!!!!!
#323 [06:12] <GreyVulpine> Great!
#324 [06:13] <dionne_> thanks xx
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#327 [06:18] <dionne_> i have an xbox 360 microsoft prepaid gift card - can i use this to get minecraft windows for a laptop?
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#332 [06:23] <kakabaka6> windows 10 i get crash
#333 [06:23] <kakabaka6> ---- Minecraft Crash Report ---- // I feel sad now :( Time: 30/05/15 11:26 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at or
#334 [06:23] <kakabaka6> help
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#336 [06:24] <kakabaka6> i get crash on windows 10
#337 [06:24] <kakabaka6> ---- Minecraft Crash Report ---- // I feel sad now :( Time: 30/05/15 11:26 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at or
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#355 [07:03] <dreitag> hallo
#356 [07:09] <dreitag> Ich brauch bei volgendem problem hilfe ich habe minecraft auf meine computer installiert und ganz normal gestartet dann kahm ich in das fenster wo minecraft starten kahm dann habe ich auf play gedruckt und dan kahm fehler fixed error
#357 [07:09] <dreitag> http://paste.ubuntu.com/11451562/
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#360 [07:17] <dreitag> Client Quit
#361 [07:17] <dreitag> kann mir einer helfen?????????????????????????????????????????????????????????????????????????????????????????????????????????????????
#362 [07:17] <dreitag> kann mir einer helfen?????????????????????????????????????????????????????????????????????????????????????????????????????????????????
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#373 [07:43] <Kakabaka6> I get crash when windows 10 after clicking play
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#376 [07:47] <Maxraz88> My MINECRAFT is crashing and it says Java(TM) platform SE binary has stopped working. I have tried everything and my minecraft keeps crashing please help
#377 [07:47] <Maxraz88> My MINECRAFT is crashing and it says Java(TM) platform SE binary has stopped working. I have tried everything and my minecraft keeps crashing please help
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#381 [07:53] <gamer> Suddenly I have no sound
#382 [07:54] <gamer> hello?
#383 [07:54] <gamer> -_-
#384 [07:54] <gamer> anyone here?
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#386 [07:55] <gamer> T_T
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#388 [07:55] <gamer> I have no sound
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#390 [07:55] <Maxraz88> My minecraft keeps crashing it says Java(TM) platform SE binary has stopped working. I have tried everything even reinstalling minecraft
#391 [07:56] <DespairingSquid> Hello, I've been having some problem with minecraft where the whole thing just freezes, NPCs don't move, blocks don't drop items but I can still move. I have a GTX 970 and an i5 4690K @ 4GHz so clearly it's not a hardware issue
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#397 [08:04] <Draygorn> When I click Play, I get redirected to a new tab called "Game Output", and it mentions this: "Java Hotspot (TM) 64-bit server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release". How do I fix this?
#398 [08:04] <ghostyisawesome> hello my launcher is only showing one version of minecraft thats 1.8.6
#399 [08:05] <Afootpluto> Draygorn, that is normal
#400 [08:05] <Afootpluto> ??> ghostyisawesome launcher/change-version
#401 [08:05] <VoxelHead> ghostyisawesome: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#402 [08:06] <Draygorn> It's never done it before a couple of days ago, and I can't get past it to play the game.
#403 [08:06] <ghostyisawesome> I know but when I go into the dropdown menu it says latest version and 1.8.6 only
#404 [08:06] <Afootpluto> ghostyisawesome, are you using the official launcher?
#405 [08:07] <ghostyisawesome> yes
#406 [08:07] <ghostyisawesome> straight from the minecraft.net website
#407 [08:07] <Afootpluto> ??> Draygorn launcher/game-output
#408 [08:07] <VoxelHead> Draygorn: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#409 [08:07] <VoxelHead> Draygorn: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#410 [08:09] <ghostyisawesome> here it is http://paste.ubuntu.com/11452558/
#411 [08:09] <Draygorn> And here is mine: http://paste.ubuntu.com/11452559/
#412 [08:09] <Afootpluto> ghostyisawesome, run minecraft with admin
#413 [08:10] <Andrio> Dragonene, remove that from your JVM arguments?
#414 [08:10] <Andrio> hm
#415 [08:10] <ghostyisawesome> what do you mean by with admin
#416 [08:11] <Afootpluto> ghostyisawesome, close the launcher, then right click on the launcher icon and click "run as administrator"
#417 [08:11] <Andrio> ??> Draygorn launcher/log
#418 [08:11] <VoxelHead> Draygorn: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#419 [08:11] <VoxelHead> Draygorn: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#420 [08:12] <ghostyisawesome> it does not have that option when I right click
#421 [08:12] <Draygorn> I did that, but here's the link again: http://paste.ubuntu.com/11452559/
#422 [08:12] <Afootpluto> ghostyisawesome, is this your computer?
#423 [08:12] <ghostyisawesome> yes but I do not have access to the admin account
#424 [08:12] <Andrio> Draygorn, that isn't the launcher log
#425 [08:13] <Afootpluto> ghostyisawesome, why?
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#431 [08:13] <ghostyisawesome> my mom thinks I am going to download crap
#432 [08:14] <Draygorn> Ah. Sorry about that. Here it is: http://paste.ubuntu.com/11452596/
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#434 [08:15] <Andrio> Hm
#435 [08:15] <Afootpluto> ghostyisawesome, get her to give you admin perms
#436 [08:15] <Andrio> Draygorn, try reinstalling Minecraft.
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#438 [08:15] <Andrio> ??> Draygorn win/reinst
#439 [08:15] <VoxelHead> Draygorn: You may need to reinstall the locally installed files that Minecraft puts into place.
#440 [08:15] <VoxelHead> Draygorn: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#441 [08:16] <ghostyisawesome> she refused
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#443 [08:17] <Afootpluto> ghostyisawesome, there is nothing we can do then
#444 [08:17] <ghostyisawesome> ok :(
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#446 [08:18] <Draygorn> So I delete every folder, including versions, logs, libraries...everything except saves. Is that right?
#447 [08:19] <Andrio> Draygorn, you don't need to delete resourcepacks, but yes.
#448 [08:20] <Draygorn> And will I have to do any kind of reinstall after that?
#449 [08:20] <Andrio> The launcher will reinstall it for you.
#450 [08:22] <Draygorn> Will this delete the worlds I've been working on?
#451 [08:22] <Andrio> No; those should be in saves.
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#453 [08:22] <Andrio> You can just rename the folder, anyway, rather than deleting it.
#454 [08:22] <ghostyisawesome> Ok if my mom did give me permissions what would i do next?
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#456 [08:24] <AlmostDeadLazerPie> HEy! i need help! how do i post simething on curse! i have a realms server and i need players!!
#457 [08:24] <GreyVulpine> Sorry, we don't do forum support here.
#458 [08:24] <GreyVulpine> Try #minecraftforums
#459 [08:25] <AlmostDeadLazerPie> Ok
#460 [08:25] <Draygorn> It looks like we're up and running. Thanks for the help!
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#478 [09:02] <lowrain> hey
#479 [09:02] * nick is now known as Guest78308
#480 [09:03] <lowrain> i just bought minecraft earlier today
#481 [09:03] <lowrain> I bought Minecraft earlier today. I downloaded the launcher but it wad in 1.6.11 version. It says to update it to 1.8.6 so I did. But then when I do, it just crashes. Please help
#482 [09:04] <Andrio> Is there a crash report?
#483 [09:04] <lowrain> I cant update my launcher to 1.8.6. It just crashes. What do I do?
#484 [09:04] <lowrain> I dont know.
#485 [09:05] <Andrio> ??> lowrain launcher/log
#486 [09:05] <VoxelHead> lowrain: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#487 [09:05] <VoxelHead> lowrain: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#488 [09:06] <lowrain> what should I put in the "Poster" field?
#489 [09:06] <GreyVulpine> Doesn't matter.
#490 [09:07] <lowrain> http://paste.ubuntu.com/11453284/
#491 [09:07] <GreyVulpine> Could you give us the output from the Game Output tab as well?
#492 [09:07] <lowrain> Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#493 [09:08] <lowrain> that's it ^^
#494 [09:08] <GreyVulpine> What security software do you run?
#495 [09:08] <lowrain> How will I know? Is it the anti-virus thing?
#496 [09:08] <GreyVulpine> Yes.
#497 [09:09] <lowrain> it's "Windows Defender"
#498 [09:09] <GreyVulpine> Is that all?
#499 [09:09] <lowrain> Yes.
#500 [09:10] <GreyVulpine> ??> lowrain tools/hjt
#501 [09:10] <VoxelHead> lowrain: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#502 [09:10] <VoxelHead> lowrain: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#503 [09:10] <lowrain> what do you mean "tools/hjt"
#504 [09:10] <lowrain> wait a sec VoxelHead
#505 [09:11] <GreyVulpine> The command "??> lowrain tools/htj" tells VoxelHead (our bot) to automatically forward a preprogrammed chat line.
#506 [09:11] <GreyVulpine> Basically, to give you instructions that are frequently used.
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#508 [09:12] <lowrain> how long will it take to download?
#509 [09:12] <GreyVulpine> Depends on your internet connection.
#510 [09:13] <lowrain> i think it may take a while.
#511 [09:19] <lowrain> hello?
#512 [09:19] <GreyVulpine> Hello.
#513 [09:19] <GreyVulpine> Got the report?
#514 [09:20] <lowrain> http://paste.ubuntu.com/11453591/
#515 [09:20] <lowrain> yep
#516 [09:20] <lowrain> but it says to do this:
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#518 [09:20] <lowrain> C:\Windows\System32\drivers\etc\hosts press enter find the line(s) HijackThis reports and delete them Save the file as 'hosts.' (with quotes) and reboot
#519 [09:20] <Itay11> hey
#520 [09:20] <GreyVulpine> lowrain - Don't worry about that
#521 [09:21] <lowrain> hey :)
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#523 [09:21] <Itay11> cant update launcher
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#525 [09:22] <Itay11> cant update launcher
#526 [09:22] <lowrain> how many people have this problem since May GreyVulpine?
#527 [09:22] <Itay11> idk
#528 [09:23] <GreyVulpine> lowrain - Couldn't tell you.
#529 [09:23] <GreyVulpine> lowrain - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#530 [09:24] <Itay11> can they refund?
#531 [09:24] <GreyVulpine> Itay11 - What exactly is your issue? Why can't you update the launcher?
#532 [09:25] <lowrain> as Itay11 asked, can they refund?
#533 [09:25] * Crystal|AFK is now known as CrystalMare
#534 [09:26] <GreyVulpine> In certain cases, yes: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#538 [09:27] <Itay11> when i downloading that it writes
#539 [09:28] <Itay11> cant update launcher
#540 [09:28] <GreyVulpine> Itay11 - Is that all it says?
#541 [09:28] * artzify_rulers14 [artzify_rulers14@notlogged] has joined #minecrafthelp
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#543 [09:30] <Itay11> in the downloading it sys cant lauch runtime
#544 [09:30] <GreyVulpine> Itay11 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#547 [09:34] <Itay11> i sent
#548 [09:34] <GreyVulpine> Itay11 - What is the address to the page after you hit the "Paste!" button?
#549 [09:34] <heartintheclouds> i just downloaded minecraft, i assume it's the latest version, but when i click launch it pulls up a new screen, stays for a while and then a white page comes up with tons of writing and my game wont load. As you can probably tell, I'm not so good with computers and have no idea how to get it to work, i've tried downloading the latest java but it still wont launch. Does anyone know how i can fix this?
#550 [09:34] <Itay11> http://paste.ubuntu.com/11453777/
#551 [09:35] * DetonatorGamer [DetonatorGamer@notlogged] has joined #minecrafthelp
#552 [09:35] <GreyVulpine> heartintheclouds - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#553 [09:35] <heartintheclouds> ok thanks
#554 [09:35] <lowrain> GreyVulpine - the launcher just showed me as the Java logo in the taskbar and not the Minercraft logo
#555 [09:35] <Itay11> can they refund?
#556 [09:36] <GreyVulpine> Itay11 - Right, uh. I don't think the minecraft launcher deals too well with hebrew
#557 [09:36] * Th3B4st14n [Th3B4st14n@notlogged] has joined #minecrafthelp
#558 [09:36] <GreyVulpine> Itay11 - https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#559 [09:36] <lowrain> nevermind. the minecraft just appeared. sorry
#560 [09:36] * DetonatorGamer [DetonatorGamer@notlogged] has quit. (Client Quit)
#561 [09:37] <Th3B4st14n> i have a problem with the pxel format it doesn´t works with all ondated drivers here is the dxdiag data: http://paste.ubuntu.com/11453804/
#562 [09:37] <heartintheclouds> http://paste.ubuntu.com/11453815/
#563 [09:37] <heartintheclouds> is that it?
#564 [09:37] <Itay11> how can i get my money back?
#565 [09:37] <GreyVulpine> heartintheclouds - Yes.
#566 [09:37] <GreyVulpine> Itay11 - https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#567 [09:38] <GreyVulpine> heartintheclouds - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#568 [09:38] <GreyVulpine> heartintheclouds - Let me see a dxdiag report from you
#569 [09:38] <heartintheclouds> what's that?
#570 [09:38] <GreyVulpine> Th3B4st14n - One moment
#571 [09:38] <GreyVulpine> heartintheclouds - Please follow the directions above
#572 [09:38] <heartintheclouds> oh right ok
#573 [09:39] * Itay11 [Itay11@notlogged] has quit. (Quit: Web client closed)
#574 [09:39] <GreyVulpine> Th3B4st14n - Is this a laptop? Desktop?
#575 [09:39] * Itay11 [Itay11@notlogged] has joined #minecrafthelp
#576 [09:39] <Th3B4st14n> DEsktop
#577 [09:40] <Itay11> team viwer?
#578 [09:40] <GreyVulpine> Th3B4st14n - Download and install the Catalyst Software Suite from: http://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064 -- Reboot when done, then try minecraft
#579 [09:40] <Th3B4st14n> thanks i will try
#580 [09:41] <lowrain> what happened to Itay11
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#583 [09:41] <Th3B4st14n> i will come back when finished by
#584 [09:42] <heartintheclouds> ok here it is http://paste.ubuntu.com/11453865/
#585 [09:42] * Th3B4st14n [Th3B4st14n@notlogged] has quit. (Quit: Web client closed)
#586 [09:42] <GreyVulpine> Itay11's issue is that their computer profile has hebrew characters in the path, preventing the launcher from accessing the path correctly. I have no idea how to tell Itay11.
#587 [09:42] <Itay11> how?
#588 [09:42] <GreyVulpine> Doesn't help that Itay11 doesn't seem to understand anything I'm saying.
#589 [09:42] <lowrain> are you the only one who can speak to us?
#590 [09:43] <Itay11> team viwer?
#591 [09:43] <GreyVulpine> At the moment, it seems I'm the only one providing help right now
#592 [09:43] <Afootpluto> lowrain, no but i am busy
#593 [09:43] <lowrain> thank you.
#594 [09:43] <lowrain> oh okay.
#595 [09:43] <GreyVulpine> heartintheclouds - One moment, looking
#596 [09:43] <heartintheclouds> ok
#597 [09:45] * MCinquenta [MCinquenta@notlogged] has joined #minecrafthelp
#598 [09:45] <GreyVulpine> heartintheclouds - Ah, okay. The issue is that your laptop currently contains an Intel 965 video chipset, which as of a few years ago, was on the edge of compatibility with minecraft. Since then, minecraft has undergone several updates. These updates include improvements to the video used. What I can recommend right now, is to try Minecraft 1.7.2, which has been known to still work with
#599 [09:45] <GreyVulpine> older video chipsets.
#600 [09:45] <MCinquenta> http://paste.ubuntu.com/11453864/
#601 [09:45] <GreyVulpine> heartintheclouds - Try launching Minecraft. Before hitting Play, go to "Edit Profile". Look for "Use Version", and select "version 1.7.2" from the dropdown. Save the profile, then try minecraft
#602 [09:45] <Itay11> What should I do?
#603 [09:45] <heartintheclouds> ok thankyou! and i can do that from the minecraft launcher right?
#604 [09:45] <GreyVulpine> Right
#605 [09:46] <lowrain> Itay, get your account refunded
#606 [09:46] <GreyVulpine> MCinquenta - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#607 [09:46] <heartintheclouds> ok thanks a bunch!
#608 [09:46] <Itay11> What should I do
#609 [09:46] <lowrain> Itay11 - go here https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#610 [09:46] <Itay11> But how Brother
#611 [09:46] <lowrain> what?
#612 [09:47] <MCinquenta> obrigado
#613 [09:47] <Itay11> What to do there?\
#614 [09:47] <lowrain> click ' contact customer support'
#615 [09:49] <heartintheclouds> it worked! thank you so so much!
#616 [09:50] <lowrain> GrayVulpine - it still says the same
#617 [09:50] <GreyVulpine> heartintheclouds - Please note, that this minecraft is an older version, and you won't be able to play the latest versions of minecraft.
#618 [09:50] <lowrain> same problem
#619 [09:50] <GreyVulpine> heartintheclouds - For now, minecraft will work, but I would recommend starting to look for a newer computer.
#620 [09:50] <heartintheclouds> ok, thanks!
#621 [09:51] * heartintheclouds [heartintheclouds@notlogged] has quit. (Quit: Web client closed)
#622 [09:51] <lowrain> Grey, it still says the same.
#623 [09:51] <Itay11> ok TYU
#624 [09:51] <GreyVulpine> lowrain - Hmm. Anything more in the Game Output tab?
#625 [09:52] <lowrain> Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#626 [09:52] <lowrain> it says^
#627 [09:52] <GreyVulpine> That's all?
#628 [09:52] <lowrain> yep
#629 [09:52] * Itay11 [Itay11@notlogged] has quit. (Quit: Web client closed)
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#631 [09:53] <Itay11> I downloaded the game but the launcher does not work for me
#632 [09:53] <GreyVulpine> lowrain - Could you head to "Edit Profile", then "Open Game Dir". Delete everything inside, then try running minecraft again?
#633 [09:54] <lowrain> okay sure wait a sec
#634 [09:54] <lowrain> the file " launcher.jar " cant be deleted. it says it's in use
#635 [09:55] <Itay11> I downloaded the game but the launcher does not work for me
#636 [09:55] <GreyVulpine> Close minecraft, then try it again
#637 [09:55] * TFrag [TFrag@notlogged] has joined #minecrafthelp
#638 [09:55] <lowrain> okay. then just open minecraft?
#639 [09:55] * benhunter09 [benhunter09@notlogged] has joined #minecrafthelp
#640 [09:55] <lowrain> TFrag = tbnrfrags? lol
#641 [09:56] <Itay11> I downloaded the game but the launcher does not work for me
#642 [09:57] <lowrain> GreyVulpine - I think what you told me to do just deleted my minecraft. So where do I download it from?
#643 [09:57] <GreyVulpine> lowrain - Run minecraft again, next time you log in, it'll redownload everything
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#648 [09:58] <lowrain> GreyVulpine?
#649 [09:58] <GreyVulpine> lowrain - Run minecraft again, next time you log in, it'll redownload everything
#650 [09:58] <Afootpluto> ??> Itay11 win/!
#651 [09:58] <VoxelHead> Itay11: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#652 [09:58] <VoxelHead> Itay11: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
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#655 [09:59] <lowrain> Grey, should I download it from the alternative ?
#656 [10:01] <GreyVulpine> Either will be fine
#657 [10:01] <lowrain> after i download the launcher, just press 'play' ?
#658 [10:02] <Itay11> How can I change the name?
#659 [10:02] <lowrain> nevermnd
#660 [10:02] <lowrain> oh wait. GreyVulpine, just press play?
#661 [10:02] <Afootpluto> Itay11, read the article
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#667 [10:08] <Itay11> i want refund
#668 [10:09] <xXcasaroXx> no me deja entrar en versione anteriores a la 1.8
#669 [10:09] <Extreme> Itay11: For?
#670 [10:09] <xXcasaroXx> no se
#671 [10:09] <Extreme> ??> xXcasaroXx lang/es
#672 [10:09] <VoxelHead> xXcasaroXx: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#673 [10:09] <xXcasaroXx> me aprece un error busco ayuda
#674 [10:09] * Archer--- [Archer---@notlogged] has joined #minecrafthelp
#675 [10:09] <xXcasaroXx> no se
#676 [10:10] <Itay11> I bought this minecraft
#677 [10:10] <xXcasaroXx> si yo tambien
#678 [10:10] <Extreme> Itay11: Okay, why do you need the refund?
#679 [10:10] <Itay11> It does not work
#680 [10:10] * Espercorn kicked xXcasaroXx from #minecrafthelp (Reason: XcasaroXx :(Extreme) En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en)
#681 [10:10] * Itay11 [Itay11@notlogged] has quit. (Quit: Web client closed)
#682 [10:10] * Itay11 [Itay11@notlogged] has joined #minecrafthelp
#683 [10:10] <Extreme> Itay11: How does it "not work"?
#684 [10:11] <Afootpluto> ??> Itay11 win/!
#685 [10:11] <VoxelHead> Itay11: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#686 [10:11] <VoxelHead> Itay11: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#687 [10:11] * Archer-- [Archer--@notlogged] has quit. (Ping timeout: 186 seconds)
#688 [10:11] <Itay11> I bought a game and it does not work minecraft the launcher doesnt works
#689 [10:12] <Afootpluto> Itay11, if you dont do what VoxelHead is telling you we cant help you
#690 [10:12] <Itay11> How can I fix it
#691 [10:13] <Extreme> Itay11: See what VoxelHead told you - create a new Windows profile without the "!" character
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#693 [10:13] <lowrain> Extreme - GreyVulpine said
#694 [10:13] * Ellie is now known as Guest64866
#695 [10:14] <Itay11> I have to do this?
#696 [10:14] <lowrain> yeah you do
#697 [10:14] <Afootpluto> Itay11, no, but if you want the game to work you will have to
#698 [10:14] <Extreme> Itay11: is there a problem with doing so? You do not lose any of your data.
#699 [10:15] <Guest64866> Hi. I need help trouble shooting the game. I am on a different computer than I usually play on. I am trying to get the game on this computer.
#700 [10:15] <Itay11> ok ty u
#701 [10:15] <Guest64866> np
#702 [10:15] * FireCraftMC_246 [FireCraftMC_246@notlogged] has joined #minecrafthelp
#703 [10:15] <Guest64866> are you able to help?
#704 [10:15] * tyteen4a03 [tyteen4a03@notlogged] has joined #minecrafthelp
#705 [10:16] <Afootpluto> Guest64866, what is the issue? does the game crash?
#706 [10:16] <Guest64866> Hi. I need help trouble shooting the game. I am on a different computer than I usually play on. I am trying to get the game on this computer.
#707 [10:16] <FireCraftMC_246> Hello, i get this error and i have tried things from downgrading java. to reinstall. When i change the executable to java7 in the launcher, i get a different error. the current error i get is Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#708 [10:17] <Guest64866> Im going through the steps and #2 says to redeem a code. what's that?
#709 [10:17] <Extreme> FireCraftMC_246: You can ignore that " incremental CMS is deprecated" warning.
#710 [10:17] * xXcasaroXx_ [xXcasaroXx_@notlogged] has joined #minecrafthelp
#711 [10:17] * xXcasaroXx_ [xXcasaroXx_@notlogged] has quit. (Client Quit)
#712 [10:17] <FireCraftMC_246> how do i ignore it i cant play the game
#713 [10:17] <FireCraftMC_246> xD
#714 [10:17] <Afootpluto> Guest64866, did you buy minecraft?
#715 [10:18] <Guest64866> i did.....
#716 [10:18] <Afootpluto> Guest64866, then you dont have to redeem a code
#717 [10:18] <FireCraftMC_246> what do i have to do to fix it. I am on a 64x system with windows 8.1
#718 [10:18] <Guest64866> how do you get the game on a diferent computer?
#719 [10:18] <Guest64866> i signed in
#720 [10:18] <Afootpluto> Guest64866, download it from minecraft.net/download
#721 [10:19] <Guest64866> ok.
#722 [10:19] <Afootpluto> ??> FireCraftMC_246 launcher/game-output
#723 [10:19] <VoxelHead> FireCraftMC_246: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#724 [10:19] <VoxelHead> FireCraftMC_246: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#725 [10:19] <FireCraftMC_246> Exception in thread "main" java.lang.ExceptionInInitializerError at org.apache.logging.log4j.util.PropertiesUtil.<init>(PropertiesUtil.java:71) at org.apache.logging.log4j.util.PropertiesUtil.<clinit>(PropertiesUtil.java:31) at org.apache.logging.log4j.status.StatusLogger.<clinit>(StatusLogger.java:48) at org.apache.logging.log4j.LogManager.<clinit>(LogManager.java:44) at azl.<clinit>(SourceFile:75) at net.minecraft
#726 [10:20] <Afootpluto> ??> FireCraftMC_246 paste
#727 [10:20] <VoxelHead> FireCraftMC_246: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#728 [10:20] <Guest64866> I did minecdraft.msi
#729 [10:20] * Haley [Haley@notlogged] has joined #minecrafthelp
#730 [10:20] <FireCraftMC_246> ok
#731 [10:20] <Guest64866> or does minecraft.exe work better?
#732 [10:20] <Haley> My server keeps crashing and I don't know why. My crash report is as follows ... ---- Minecraft Crash Report ---- // I just don't know what went wrong :( Time: 5/30/15 8:16 AM Description: Watching Server java.lang.Error at ct.a(SourceFile:38) at amz.a(SourceFile:30) at amy.g(SourceFile:434) at adm.p(SourceFile:659) at apo.b(SourceFile:36) at aeb.a(SourceFile:97) at aeb.a(SourceFile:49) at ady.a(SourceFile:388) at aej.a(S
#733 [10:20] <FireCraftMC_246> here
#734 [10:20] <FireCraftMC_246> http://paste.ubuntu.com/11454400/
#735 [10:21] * AbhiMC03 [AbhiMC03@notlogged] has joined #minecrafthelp
#736 [10:21] <Afootpluto> ??> FireCraftMC_246 launcher/log
#737 [10:21] <VoxelHead> FireCraftMC_246: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#738 [10:21] <VoxelHead> FireCraftMC_246: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#739 [10:21] <FireCraftMC_246> ok
#740 [10:21] * matt__ [matt__@notlogged] has joined #minecrafthelp
#741 [10:21] <Guest64866> it says installation directory must be on a dif harddrive.
#742 [10:21] <Afootpluto> ?
#743 [10:21] <FireCraftMC_246> http://paste.ubuntu.com/11454416/
#744 [10:21] <FireCraftMC_246> here
#745 [10:21] <AbhiMC03> i can not join any minecraft servers or worlds i think its a problem with my launcher
#746 [10:22] <Haley> I will go get my launcher log
#747 [10:22] * lucas_minecraft_like [lucas_minecraft_like@notlogged] has joined #minecrafthelp
#748 [10:22] <Andrio> ??> FireCraftMC_246 win/!
#749 [10:22] <Afootpluto> FireCraftMC_246, is there a crash report?
#750 [10:22] <VoxelHead> FireCraftMC_246: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#751 [10:22] <VoxelHead> FireCraftMC_246: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#752 [10:23] * matt__ [matt__@notlogged] has quit. (Client Quit)
#753 [10:23] <Afootpluto> nvm
#754 [10:23] <Afootpluto> i just saw that
#755 [10:23] * Itay11 [Itay11@notlogged] has quit. (Quit: Web client closed)
#756 [10:23] <AbhiMC03> can some1 plz help me i have to play with my cousin but i cant play beaucause of that problem
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#758 [10:23] * orc1 [orc1@notlogged] has quit. (Quit: Web client closed)
#759 [10:23] <Haley> [08:04:15] [Server thread/INFO]: Starting minecraft server version 1.8.6 [08:04:15] [Server thread/INFO]: Loading properties [08:04:15] [Server console handler/ERROR]: Exception handling console input java.io.IOException: The handle is invalid at java.io.FileInputStream.readBytes(Native Method) ~[?:1.8.0_40] at java.io.FileInputStream.read(Unknown Source) ~[?:1.8.0_40] at java.io.BufferedInputStream.read1(Unknown Source) ~[?:1.8.
#760 [10:23] <Afootpluto> ??> Haley paste
#761 [10:23] <VoxelHead> Haley: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#762 [10:23] <Haley> that is my laucher report
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#764 [10:23] <FireCraftMC_246> where would there be a crash report
#765 [10:23] <FireCraftMC_246> also
#766 [10:23] <Itay11> can u team viwer?
#767 [10:23] * LukkasAzul [LukkasAzul@notlogged] has joined #minecrafthelp
#768 [10:24] <Haley> ok
#769 [10:24] <FireCraftMC_246> this username works on my mothers computer. so i think that is not my issue
#770 [10:24] * kaio [kaio@notlogged] has joined #minecrafthelp
#771 [10:24] <LukkasAzul> Someone can help me?
#772 [10:24] <lowrain> Is this the only Minecraft support website? or are there other chats?
#773 [10:24] <Haley> http://paste.ubuntu.com/11454526/ that is my paste url
#774 [10:24] <Afootpluto> FireCraftMC_246, it is the windows username not the minecraft username
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#777 [10:24] <LukkasAzul> i run minecraft and it crash, and a mensage apper, pixel format not accelerated
#778 [10:24] <Ian> I NEED HELP
#779 [10:24] <FireCraftMC_246> ohhhh
#780 [10:24] <FireCraftMC_246> ok
#781 [10:25] <FireCraftMC_246> thanks. let me try quick
#782 [10:25] <Ian> I NEED HELP
#783 [10:25] <AbhiMC03> my executable on edit profile on the launcher is C:\Program Files (x86)\Java\jre1.8.0_31\bin\javaw.exe
#784 [10:25] <Ian> PLEASE SOMEONE
#785 [10:25] <LukkasAzul> i need help too :(
#786 [10:25] <Guest64866> When i press play it keeps on bringing me back to the minecraft launcher
#787 [10:25] <AbhiMC03> me 3
#788 [10:25] <Afootpluto> LukkasAzul, Please follow these instructions at http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#789 [10:25] <lowrain> Ian - dont just say I NEED HELP and tell them your problem
#790 [10:25] <Ian> I NEED HELP
#791 [10:26] <Ian> .ok
#792 [10:26] * beck [beck@notlogged] has quit. (Client Quit)
#793 [10:26] <Itay11> can u team viwer?
#794 [10:26] <Guest64866> When i press play it keeps on bringing me back to the minecraft launcher
#795 [10:26] <LukkasAzul> i already do this
#796 [10:26] <LukkasAzul> Afootpluto
#797 [10:26] <Ian> is there a way i can do split payment to buy an account because i have 20 on one card and 10 on the other
#798 [10:26] <Haley> my paste url is http://paste.ubuntu.com/11454526/
#799 [10:26] <Ian> plz
#800 [10:26] <Ian> answer
#801 [10:26] <Afootpluto> LukkasAzul, can you give us your dxdiag
#802 [10:26] <LukkasAzul> ok
#803 [10:26] <LukkasAzul> http://paste.ubuntu.com/11454436/
#804 [10:26] <LukkasAzul> its here
#805 [10:26] <tyteen4a03> Ian, how you manage your money is not Mojang's business
#806 [10:26] <Ian> but i want an account
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#808 [10:27] * beck [beck@notlogged] has joined #minecrafthelp
#809 [10:27] <AbhiMC03> i can launch my minecraft but i cant join servers ike badlion and i cant join singleplayer worlds
#810 [10:27] <Ian> so can i do split payment to get an account?
#811 [10:27] <tyteen4a03> Ian, buy a gift card in cash then
#812 [10:27] <tyteen4a03> Ian, you cannot
#813 [10:27] <Ian> oh
#814 [10:27] <Guest64866> When i press play it keeps on bringing me back to the minecraft launcher on minecrfat.exe. Im confused on minecrfat.msi
#815 [10:27] <FireCraftMC_246> it is taking longer to install 1.8.6 this time :P must mean something
#816 [10:27] <Ian> ok
#817 [10:27] <lowrain> lol!
#818 [10:27] * Itay11 [Itay11@notlogged] has joined #minecrafthelp
#819 [10:27] <lowrain> is there someone here to help us or are they all gone?
#820 [10:27] <GreyVulpine> You've got 3 helpers here right now
#821 [10:27] <Haley> my paste url is http://paste.ubuntu.com/11454526/ my server keeps crashing please help
#822 [10:28] <tyteen4a03> GreyVulpine, 2; going to eat
#823 [10:28] * horselover6446 [horselover6446@notlogged] has joined #minecrafthelp
#824 [10:28] <GreyVulpine> 3 now.
#825 [10:28] * GreyVulpine gnaws on tyteen4a03
#825 [10:28] <FireCraftMC_246> IT WORKED! thank you so much :D
#826 [10:28] <Afootpluto> GreyVulpine, 1; i am going to eat too
#827 [10:28] * tyteen4a03 gnaws on GreyVulpine
#827 [10:28] <Itay11> team viwer ?
#828 [10:28] * beck [beck@notlogged] has quit. (Client Quit)
#829 [10:28] <lowrain> how do you gnaw? o:
#830 [10:28] <LukkasAzul> afootpluto all gone?
#831 [10:28] <GreyVulpine> Itay11 - Sorry. Teamviewer will not work with your solution
#832 [10:28] <lowrain> do ./gnaw ? XD
#833 [10:28] * Guest64866 [Guest64866@notlogged] has quit. (Quit: Web client closed)
#834 [10:28] <GreyVulpine> lowrain - Special Ninja Skills, only given to the best of helpers
#835 [10:29] <Haley> will someone please go to http://paste.ubuntu.com/11454526/ and tell me what it means
#836 [10:29] <GreyVulpine> Haley - Using Hamachi, I take it?
#837 [10:29] <Haley> Yes
#838 [10:29] * Elliecraft [Elliecraft@notlogged] has joined #minecrafthelp
#839 [10:29] <lowrain> awwwww.
#840 [10:29] * FireCraftMC_246 [FireCraftMC_246@notlogged] has quit. (Quit: Web client closed)
#841 [10:29] <lowrain> ./op lowrain
#842 [10:30] <Haley> does that have something to do with it?
#843 [10:30] * StrikeBackGhost [StrikeBackGhost@notlogged] has joined #minecrafthelp
#844 [10:30] <Itay11> abcdefghijklnopqrstuvwsz
#845 [10:30] <lowrain> ./gamemode 1
#846 [10:30] <GreyVulpine> !k Itay11
#847 [10:30] * GreyBot kicked Itay11 from #minecrafthelp (Reason: tay11 :<Kicks:1432>)
#848 [10:30] <lowrain> why>
#849 [10:30] <Elliecraft> Hello. ineed help with minecraft.msia dn minecraft.exe
#850 [10:30] <lowrain> why was he kicked?
#851 [10:30] <LukkasAzul> Afootpluto are you here? ;-;
#852 [10:30] <GreyVulpine> Using Hamachi to host a Minecraft server is quite ill-advised. It adds quite a lot of network overhead. Your issue right now, is that your minecraft server seems to be laggy quite a bit. Hamachi is a very likely culprit here
#853 [10:30] <StrikeBackGhost> where can I find my e-mail adress?
#854 [10:30] <Elliecraft> Hello. i need help with minecraft.msia dn minecraft.exe
#855 [10:30] <GreyVulpine> lowrain - Spammage.
#856 [10:30] <Haley> please help me... my paste url is http://paste.ubuntu.com/11454526/ and my server keeps crashing
#857 [10:31] <GreyVulpine> Haley - Using Hamachi to host a Minecraft server is quite ill-advised. It adds quite a lot of network overhead. Your issue right now, is that your minecraft server seems to be laggy quite a bit. Hamachi is a very likely culprit here
#858 [10:31] <Elliecraft> Hello. i need help with minecraft.msia dn minecraft.exe
#859 [10:31] <LukkasAzul> http://paste.ubuntu.com/11454436/
#860 [10:31] * Itay11 [Itay11@notlogged] has joined #minecrafthelp
#861 [10:31] <GreyVulpine> Elliecraft - What kind of help do you need?
#862 [10:31] <Itay11> why
#863 [10:31] * Ian [Ian@notlogged] has quit. (Ping timeout: 204 seconds)
#864 [10:31] <LukkasAzul> thats my dxdiag http://paste.ubuntu.com/11454436/
#865 [10:31] * Itay11 [Itay11@notlogged] has quit. (Client Quit)
#866 [10:31] <Haley> I know of no other way to host a server? How else can you do it?
#867 [10:32] <GreyVulpine> Haley - Don't use hamachi, instead, look up how to do port forwarding through your router
#868 [10:32] <Elliecraft> Hello. i need help with minecraft.msi and minecraft.exe. I cannot get to the minecraft launcher. it keeps on coming back.
#869 [10:32] <GreyVulpine> ??> Elliecraft launcher/log
#870 [10:32] <VoxelHead> Elliecraft: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#871 [10:32] <VoxelHead> Elliecraft: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#872 [10:32] * horselover6446 [horselover6446@notlogged] has quit. (Client Quit)
#873 [10:32] <Haley> Does the port forwarding cause issues for my internet? Will it make my parents mad?
#874 [10:32] <Elliecraft> tok
#875 [10:32] <GreyVulpine> Haley - Nope
#876 [10:32] <Haley> Ok thank you!
#877 [10:32] <LukkasAzul> no one will help me?
#878 [10:32] <GreyVulpine> LukkasAzul - Launch minecraft. Before hitting Play, go to "Edit Profile", then under Use Version, select "version 1.7.2"
#879 [10:32] <LukkasAzul> ok
#880 [10:33] <GreyVulpine> LukkasAzul - Save it, then try minecraft
#881 [10:33] <LukkasAzul> ok
#882 [10:33] <LukkasAzul> i will try
#883 [10:33] <LukkasAzul> just give me a second
#884 [10:33] <Elliecraft> i sent it
#885 [10:33] <GreyVulpine> Elliecraft - GIve us the address to the page
#886 [10:34] <Elliecraft> http://paste.ubuntu.com/11454700/
#887 [10:34] <GreyVulpine> Elliecraft - Close minecraft. Right click on Minecraft, choose 'run as administrator', then try minecraft again
#888 [10:36] <lowrain> GreyVulpine - is this the only chat ? or are there others ? because i think i have to leave just for the minecraft download to be faster.
#889 [10:36] * armiral [armiral@notlogged] has joined #minecrafthelp
#890 [10:36] <GreyVulpine> lowrain - As far as I know, this is the only officially sanctioned tech support channel that's endorsed by Mojang.
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#892 [10:36] <Elliecraft> okay thank you!
#893 [10:36] <LukkasAzul> GreyVulpine a msg appeared saying Lack of updated graphics drivers
#894 [10:36] <GreyVulpine> LukkasAzul - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#895 [10:36] <lowrain> okay thanks be right back if other problems are on
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#897 [10:37] <GreyVulpine> LukkasAzul - Actually, sorry ,one moment
#898 [10:37] <LukkasAzul> 502 bad gateway
#899 [10:37] <LukkasAzul> ok
#900 [10:37] <LukkasAzul> kkk
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#902 [10:37] <GreyVulpine> LukkasAzul - Download and install: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#903 [10:37] <GreyVulpine> LukkasAzul - Reboot when you're done installing the driver, then try minecraft
#904 [10:37] <LukkasAzul> ok
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#907 [10:38] <LukkasAzul> but its my father pc, thats will not gonna ocurred something wrong?
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#910 [10:38] <LukkasAzul> not bad will happen?
#911 [10:38] <GreyVulpine> LukkasAzul - Then ask your father for permission. Nothing bad will happen with the driver
#912 [10:38] * BastiXD [BastiXD@notlogged] has quit. (Client Quit)
#913 [10:38] <LukkasAzul> ok
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#915 [10:39] <Lettucelol> 11454706
#916 [10:40] <LukkasAzul> i will close the forum
#917 [10:40] <Lettucelol> It´s the Ubuntu
#918 [10:40] <Lettucelol> number
#919 [10:40] <LukkasAzul> because the program is saying to do it
#920 [10:40] <LukkasAzul> ok?
#921 [10:40] <LukkasAzul> later i come
#922 [10:40] <GreyVulpine> LukkasAzul - Yes
#923 [10:40] <GreyVulpine> Lettucelol - http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#924 [10:40] <LukkasAzul> bye
#925 [10:40] <Lettucelol> I followed the instructions
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#927 [10:41] <Elliecraft> I am using it on a dif compuiter. I am using minecraft.net/download
#928 [10:41] <GreyVulpine> Elliecraft - Did right-clicking on minecraft.exe and choosing "Run as administrator" work?
#929 [10:42] <Lettucelol> ill try
#930 [10:43] <Elliecraft> I am trying rto play on a VAIO laptop. It doesnt show that option
#931 [10:43] <Elliecraft> i am on minecraft.net/download
#932 [10:44] <GreyVulpine> Elliecraft - Ah, I see. Have you downloaded minecraft yet?
#933 [10:44] <Elliecraft> Yes
#934 [10:44] <Elliecraft> Yes
#935 [10:44] <GreyVulpine> Elliecraft - Have you installed it?
#936 [10:44] <Elliecraft> Yes, but the minec5raft installer apper\ars again and aigain
#937 [10:44] <GreyVulpine> Elliecraft - After installing minecraft, do you have an icon for minecraft on your computer?
#938 [10:45] <Elliecraft> No.
#939 [10:45] <GreyVulpine> No?
#940 [10:45] <GreyVulpine> Was the installer not running successfully?
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#943 [10:45] <GreyVulpine> Elliecraft - Did you get any errors upon trying to install minecraft?
#944 [10:46] <lowrain> GreyVulpine - same result. it just doesnt change.
#945 [10:46] <GreyVulpine> lowrain - Could I see an updated launcher log from you?
#946 [10:46] <armiral> hi , i have dxdiag issue. details at: http://paste.ubuntu.com/11454746/ . should i install new driver?
#947 [10:46] <lowrain> just post it here?
#948 [10:47] <GreyVulpine> lowrain - http://paste.ubuntu.com please
#949 [10:47] <Elliecraft> yes. it doesnt show up as an icon oin the desktop.
#950 [10:47] <GreyVulpine> Elliecraft - What did you download, minecraft.exe or minecraft.msi?
#951 [10:47] <lowrain> http://paste.ubuntu.com/11454931/
#952 [10:47] <lowrain> GreyVulpine - http://paste.ubuntu.com/11454931/
#953 [10:47] <GreyVulpine> armiral - Download and install: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#954 [10:47] <Elliecraft> It shows up in a foldder.
#955 [10:48] <GreyVulpine> Elliecraft - What did you download, minecraft.exe or minecraft.msi?
#956 [10:48] * Itay11 [Itay11@notlogged] has joined #minecrafthelp
#957 [10:48] * Itay11 [Itay11@notlogged] has quit. (Client Quit)
#958 [10:48] <Elliecraft> minecraft.exe
#959 [10:48] * Itay11 [Itay11@notlogged] has joined #minecrafthelp
#960 [10:48] <Afootpluto> ??< win/!
#961 [10:48] <lowrain> GreyVulpine - http://paste.ubuntu.com/11454931/
#962 [10:48] <GreyVulpine> lowrain - No need to repost your link, please give me a minute.
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#964 [10:48] * VoxelHead kicked Yogev from #minecrafthelp (Reason: ogev :Banned: join flood)
#965 [10:49] <GreyVulpine> lowrain - It's a long report, will need some time to look it over
#966 [10:49] <lowrain> sorry.
#967 [10:50] <GreyVulpine> lowrain - It looks like your internet connection is to blame. The launcher is timing out upon trying to download several files. Best I can give you is to keep trying the launcher.
#968 [10:50] * thecoolguy [thecoolguy@notlogged] has joined #minecrafthelp
#969 [10:51] <GreyVulpine> Elliecraft - Do you know where minecraft.exe is downloaded to?
#970 [10:52] <lowrain> Okay. Thanks :) I'll just get back on you tomorrow (just 11:53pm right now)
#971 [10:52] * RedHummer16 [RedHummer16@notlogged] has joined #minecrafthelp
#972 [10:52] <RedHummer16> hey guys
#973 [10:52] <RedHummer16> i have a big problem
#974 [10:52] <lowrain> Thank you so much GreyVulpine
#975 [10:52] <lowrain> goodbye
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#977 [10:53] <RedHummer16> i´ve bought me minecraft but i never got premium acess
#978 [10:53] <Elliecraft> the file was called computer. It was automatically saved there.
#979 [10:53] <GreyVulpine> RedHummer16 - Please email Mojang Support at: https://help.mojang.com/customer/portal/emails/new -- They can help you recover your account there.
#980 [10:53] <RedHummer16> ty
#981 [10:54] <GreyVulpine> Elliecraft - What browser do you run?
#982 [10:54] <Elliecraft> Google Chrome
#983 [10:54] <Elliecraft> I tried it with internet explorerer too
#984 [10:55] <GreyVulpine> With Chrome, go back to https://minecraft.net/download -- Under Minecraft For Windows, do you see a tiny blue link for "Show all Platforms"?
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#987 [10:58] <Elliecraft> yes i clciked opn it.
#988 [10:58] <GreyVulpine> Click on that, you'll then see an expanded page containing a heading for "Minecraft for Windows (alternative)". Under that, a link for "Minecraft.exe". Right-click on Minecraft.exe, choose "Save link as". A new window will pop up. Save the file directly to your Desktop.
#989 [10:59] <GreyVulpine> Let me know when you are done downloading minecraft.exe to your desktop. Do not open the file just yet.
#990 [10:59] <Ntridic> Hello, I have an F11 game glitch whenever I Maximize minecraft it goes black and recently I have been getting such low frames I usually am getting 300+ fps but im getting not even 30 now
#991 [11:00] <GreyVulpine> Ntridic - Update your video drivers
#992 [11:00] <GreyVulpine> Ntridic - Update your video drivers
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#997 [11:02] <Ntridic> My drivers are already up to date just checked
#998 [11:02] <GreyVulpine> Ntridic - How did you check?
#999 [11:03] <Elliecraft> It does'nt give me the option
#1000 [11:03] <GreyVulpine> Elliecraft - What option?
#1001 [11:03] <Ntridic> Went to my driver webpage and it said update drivers so i did and it said latest drivers already installed
#1002 [11:03] <Elliecraft> To save as
#1003 [11:04] <GreyVulpine> Ntridic - Please tell me you actually looked up the driver specific for your computer, and did not use the autodetect tool provided by your video card manufacturer.
#1004 [11:04] <Ntridic> yes i did
#1005 [11:04] <GreyVulpine> Ntridic - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1006 [11:04] <Ntridic> I have it open on google
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#1008 [11:04] <GreyVulpine> Ntridic - Give me a dxdiag report
#1009 [11:04] <Ntridic> kk
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#1011 [11:04] <Elliecraft> Yes, i did not use the autodtect tool.
#1012 [11:05] <GreyVulpine> Elliecraft - That was not meant for you
#1013 [11:05] <RedHummer16> how long i have to wait for a answer
#1014 [11:05] <GreyVulpine> Elliecraft - So, when you right click on Minecraft.exe from http://www.minecraft.net/download -- under the Minecraft for Windows (alternative) heading, what is the4th option in your right click menu?
#1015 [11:05] <Elliecraft> ?
#1016 [11:06] <RedHummer16> from the support team
#1017 [11:06] <GreyVulpine> RedHummer16 - Usually 1-2 business days
#1018 [11:06] * Oddstr13 is now known as Odd|Away
#1019 [11:06] <Ntridic> GreyVulpine: here
#1020 [11:06] <Elliecraft> cancel
#1021 [11:06] <Ntridic> http://paste.ubuntu.com/11455144/
#1022 [11:06] <RedHummer16> omg rly i wait now over 4 month
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#1024 [11:07] <Elliecraft> ooh wait nvm
#1025 [11:07] <GreyVulpine> Elliecraft - Wait, what?
#1026 [11:07] <GreyVulpine> Elliecraft - On the website.
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#1028 [11:07] <Elliecraft> ther's one that's minecrfatr.exe
#1029 [11:08] <LittleMo00> i need some sort of pixel uprgrade so i can get onto mc how do i ge it
#1030 [11:08] <Elliecraft> yes
#1031 [11:08] <Elliecraft> minecraft.exe
#1032 [11:08] <Jewelz> Can someone help me with my son's xbox360 issue? his animals are all static looking and I don't know how tip fix it.
#1033 [11:08] <GreyVulpine> Elliecraft - So, when you right click on Minecraft.exe from http://www.minecraft.net/download -- under the Minecraft for Windows (alternative) heading, what is the4th option in your right click menu?
#1034 [11:08] <GreyVulpine> Ntridic - Did you use the download from: http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#1035 [11:09] <GreyVulpine> Jewelz - Sorry, nobody here really helps with the console version of minecraft. We're mainly PC support.
#1036 [11:09] <Elliecraft> minecraft_server.1.8.6.exe
#1037 [11:09] <Ntridic> GreyVulpine: no form http://support.amd.com/en-us/download
#1038 [11:09] <GreyVulpine> Elliecraft - That's not the one I directed you to download
#1039 [11:09] <GreyVulpine> Ntridic - Alright, well, I'm giving you the direct download you need to use: http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#1040 [11:09] <LittleMo00> thanks
#1041 [11:09] <GreyVulpine> Ntridic - Try the Catalyst software suite from there
#1042 [11:10] <Elliecraft> you directed minecraft.exe
#1043 [11:10] <GreyVulpine> Elliecraft - Yes, and you just told me you used minecraft_server.1.8.6.exe
#1044 [11:10] <GreyVulpine> Elliecraft - Please instead, use Minecraft.exe
#1045 [11:10] <Ntridic> GreyVulpine: Cheers man
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#1055 [11:17] <Ntridic> GreyVulpine: It hasnt worked :(
#1056 [11:17] <Ntridic> Is a new GPU needed?
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#1060 [11:19] <cryordie30> when i open my minecraft 1.8.6 it says that my graphics drivers needs a update but i dont know how to do that
#1061 [11:19] <GreyVulpine> Ntridic - Shouldn't be. Your GPU exceeds what Minecraft requires for minecraft.
#1062 [11:20] <Ntridic> What should I do?
#1063 [11:20] <cryordie30> when i open my minecraft 1.8.6 it says that my graphics drivers needs a update but i dont know how to do that
#1064 [11:20] <GreyVulpine> Ntridic - What is your render distance set to? Perhaps try lowering it slightly, see if it helps
#1065 [11:20] <GreyVulpine> cryordie30 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1066 [11:20] <cryordie30> okay
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#1068 [11:21] <cryordie30> i sis all that but it sent me here
#1069 [11:21] <cryordie30> i did all that but at the end it sent me here
#1070 [11:21] <Afootpluto> can you give us the link?
#1071 [11:21] <cryordie30> yes
#1072 [11:22] * ghostyisawesome [ghostyisawesome@notlogged] has quit. (Quit: Web client closed)
#1073 [11:22] <cryordie30> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1074 [11:22] <cryordie30> scroll all the way down
#1075 [11:22] <Ntridic> Ihavnt changed my render distance since the problem started I lowered it from 16 to 2 still a black screen
#1076 [11:22] <mattym> cryordie30, He means the link to your dxdiag, if you did as you say do all the instructions you would have one
#1077 [11:23] <cryordie30> http://paste.ubuntu.com/11455365/
#1078 [11:24] <GreyVulpine> cryordie30 - Download and install the catalyst software suite from: http://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064
#1079 [11:24] <cryordie30> okay
#1080 [11:24] <GreyVulpine> Ntridic - Huh, Run minecraft. Before hitting Play, go to "Edit Profile", then "Open Game Dir". delete the options.txt file. Run minecraft again
#1081 [11:25] <GreyVulpine> This will reset all the options back to default, as well as run minecraft in its default windowed mode.
#1082 [11:27] * Haley [Haley@notlogged] has joined #minecrafthelp
#1083 [11:27] <Ntridic> Its worked"
#1084 [11:28] * Voxle [Voxle@notlogged] has joined #minecrafthelp
#1085 [11:28] <Ntridic> an I now download Optifine again or no?
#1086 [11:28] <Haley> I really need help, my server keeps crashing. I can get you the launcher report if you give me the paste sight
#1087 [11:28] <GreyVulpine> Ntridic - I would recommend against it, you shouldn't have any reason for running Optifine.
#1088 [11:29] <GreyVulpine> Haley - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1089 [11:29] <Haley> here it is http://paste.ubuntu.com/11455521/
#1090 [11:30] <Ntridic> GreyVulpine: Im getting low frame rate though
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#1092 [11:30] <GreyVulpine> Ntridic - Still?
#1093 [11:30] <Voxle> I just downloaded "Windows 10 Home Insider Preivew" and now i cant even start minecraft, it loads the launcher but after i select "Play" it crashes and says I cant submit a crash report. http://paste.ubuntu.com/11455491/
#1094 [11:30] <GreyVulpine> Haley - "Starting Minecraft server on 71.59.173.56.:25565"
#1095 [11:31] <GreyVulpine> Haley - Remove the IP from server-ip= in your server.properties field
#1096 [11:31] <GreyVulpine> Haley - server-ip= doesn't do what you think it does. Leave it blank
#1097 [11:31] <Haley> then what would I put in the server-ip= then?
#1098 [11:31] <GreyVulpine> Haley - Again. Leave it blank
#1099 [11:32] <Haley> oh ok I will try and then come back in a while
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#1101 [11:32] <mattym> I think i explained that to him/her at least 4 times yesterday :(
#1102 [11:32] <GreyVulpine> Voxle - Tech previews are not meant to be used in a production machine, but instead, to preview upcoming new features and interface. Driver support for tech previews is quite poor.
#1103 [11:33] <GreyVulpine> Voxle - Best bet, uninstall windows 10, use the version of windows you had prior to using this.
#1104 [11:33] <Voxle> ok
#1105 [11:34] * Haley [Haley@notlogged] has joined #minecrafthelp
#1106 [11:34] <Haley> I'm back! in order to go on the server what would i direct connect to if there is no server ip?
#1107 [11:34] <GreyVulpine> Haley - You connecting to the same machine to which the server is running on?
#1108 [11:34] <Haley> yes
#1109 [11:34] <GreyVulpine> Haley - Then use 127.0.0.1
#1110 [11:35] <Haley> and what if I wasn't? what If i wanted my friends to join?
#1111 [11:35] * Ntridic [Ntridic@notlogged] has quit. (Ping timeout: 204 seconds)
#1112 [11:35] <GreyVulpine> Haley - Then you'll use your public IP address
#1113 [11:36] <Haley> ok, but that is a really complicated strand of numbers and letters? how do i get it like some servers we\here it is just like play.mc.build.com or something
#1114 [11:37] <GreyVulpine> Haley - Usually, for those, you'll need to pay for and set up a domain name
#1115 [11:37] * Link182 [Link182@notlogged] has joined #minecrafthelp
#1116 [11:37] <Haley> Oh ok... bye
#1117 [11:37] <Afootpluto> Haley, use a domain name, there are some free options
#1118 [11:37] <Afootpluto> Haley, but they will be sub domains
#1119 [11:37] <Haley> where can i find those afootpluto
#1120 [11:38] <Link182> Hello I have just bought minecraft and it wont download to my computer
#1121 [11:38] * Cloud_mass [Cloud_mass@notlogged] has joined #minecrafthelp
#1122 [11:38] <GreyVulpine> Link182 - You can download minecraft from http://www.minecraft.net/download
#1123 [11:38] <Haley> thank you!
#1124 [11:38] <Cloud_mass> http://paste.ubuntu.com/11455578/
#1125 [11:38] * mutant_llama1 [mutant_llama1@notlogged] has joined #minecrafthelp
#1126 [11:38] <Link182> I have tried that and it wont work
#1127 [11:39] <GreyVulpine> Link182 - So, what happens when you try?
#1128 [11:39] <Cloud_mass> http://paste.ubuntu.com/11455578/ help
#1129 [11:39] <Afootpluto> Cloud_mass, 你好
#1130 [11:39] <Link182> It starts to download and then cancels itself. it says unable to download
#1131 [11:39] <Cloud_mass> hi
#1132 [11:39] <GreyVulpine> Link182 - Got any more to that error? Is that all it says?
#1133 [11:39] <mutant_llama1> I need help. I logged onto my minecraft world and there was just... nothing. http://i.imgur.com/CUOr7yH.png
#1134 [11:40] <Link182> Yes. It ays that with exe and msi
#1135 [11:40] * JHOSEFF [JHOSEFF@notlogged] has joined #minecrafthelp
#1136 [11:40] <GreyVulpine> mutant_llama1 - Esc -> Options - Video options -> turn down render distance.
#1137 [11:40] <GreyVulpine> Link182 - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1138 [11:40] <Haley> afootpluto on the site it keeps telling me to enter a valid domain name?
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#1140 [11:40] <Cloud_mass> Pixel Format Not Accelerated Support
#1141 [11:41] <mutant_llama1> You sure turning down render distance will help?
#1142 [11:41] <GreyVulpine> mutant_llama1 - Try it and tell me if it works
#1143 [11:41] <mutant_llama1> By god it did...
#1144 [11:41] * Haley [Haley@notlogged] has quit. (Quit: Web client closed)
#1145 [11:42] <GreyVulpine> Hey, case closed.
#1146 [11:42] <Afootpluto> Cloud_mass, download https://downloadcenter.intel.com/download/24826/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1147 [11:42] <mutant_llama1> thanks.
#1148 [11:42] * GreyVulpine tips hat
#1148 [11:42] * Ntridic [Ntridic@notlogged] has joined #minecrafthelp
#1149 [11:42] <Cloud_mass> 要更新驱动？
#1150 [11:43] * phroa [phroa@notlogged] has joined #minecrafthelp
#1151 [11:43] <Ntridic> GreyVulpine: I just logged off my computer to go and grab a bite to eat and now its gone back to black screen
#1152 [11:43] * RenanEvil [RenanEvil@notlogged] has joined #minecrafthelp
#1153 [11:43] <Link182> that didnt work. will minecraft_server.1816.zip be something i could use?
#1154 [11:43] <Afootpluto> Cloud_mass, yes that is the updated driver
#1155 [11:44] <Cloud_mass> 我要选哪个下载呢？
#1156 [11:44] <GreyVulpine> Sorry, will need to step away for a few.
#1157 [11:44] * MATHEUS [MATHEUS@notlogged] has joined #minecrafthelp
#1158 [11:44] <GreyVulpine> Link182 - No, that's the server, you cannot use it to play minecraft
#1159 [11:44] <Ntridic> GreyVulpine: when will u be back
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#1161 [11:44] <Afootpluto> Cloud_mass, 我的话语不好
#1162 [11:45] <Link182> That didnt work either. Is there any other alternative links? Or something I need to do to my computer?
#1163 [11:45] <cryordie30> thanks for the help guys!
#1164 [11:45] <Cloud_mass> 没有 我这是中国翻译
#1165 [11:46] <cryordie30> bye!
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#1169 [11:46] <Ntridic> GreyVulpine: my screen has gone black again
#1170 [11:47] <Afootpluto> Cloud_mass, download and install https://downloadcenter.intel.com/download/24826/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
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#1173 [11:48] <kacper> hallo
#1174 [11:48] <Afootpluto> hi
#1175 [11:48] <Cloud_mass> Afootpluto，两个中哪一个都行吗？
#1176 [11:49] * Thunderhoof1 [Thunderhoof1@notlogged] has joined #minecrafthelp
#1177 [11:49] <Afootpluto> Cloud_mass, the .exe
#1178 [11:49] <Thunderhoof1> hi
#1179 [11:49] * jb [jb@notlogged] has joined #minecrafthelp
#1180 [11:49] <Afootpluto> hi
#1181 [11:49] * Rach_ [Rach_@notlogged] has joined #minecrafthelp
#1182 [11:49] <Thunderhoof1> guys i need my minecraft accont. i lost it
#1183 [11:49] * sramartins [sramartins@notlogged] has joined #minecrafthelp
#1184 [11:49] * Haley [Haley@notlogged] has joined #minecrafthelp
#1185 [11:49] <niel> Thunderhoof1, you cant loose it
#1186 [11:49] * Rach_ [Rach_@notlogged] has quit. (Client Quit)
#1187 [11:49] <niel> try recovering your password
#1188 [11:49] <Haley> my server crashed again
#1189 [11:49] <Haley> http://paste.ubuntu.com/11455959/ is my paste url
#1190 [11:50] <Thunderhoof1> somebody hacked me of my minecraft account
#1191 [11:50] <niel> harreboot your pc
#1192 [11:50] <Afootpluto> ??> Thunderhoof1 account/hacked
#1193 [11:50] <VoxelHead> Thunderhoof1: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1194 [11:50] <Cloud_mass> Afootpluto，下好之后就 ok 了吗
#1195 [11:50] <VoxelHead> Thunderhoof1: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1196 [11:50] * sramartins [sramartins@notlogged] has quit. (Client Quit)
#1197 [11:50] <niel> Haley, sorry reboot your pc
#1198 [11:50] <Thunderhoof1> ok thanks see you later
#1199 [11:50] <niel> something is using the file
#1200 [11:50] <Haley> i will be back
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#1203 [11:51] <Link182> Okay I have tried all ways to download and none have worked. Is there something else I could use or do I need to do something with my computer?
#1204 [11:51] * elena10 [elena10@notlogged] has joined #minecrafthelp
#1205 [11:51] <Afootpluto> Cloud_mass, yes it will fix the error
#1206 [11:51] <Afootpluto> Link182, what happens when you try?
#1207 [11:52] <Cloud_mass> Afootpluto，非常高兴认识你 谢谢.
#1208 [11:52] * Agustus [Agustus@notlogged] has joined #minecrafthelp
#1209 [11:52] <Afootpluto> Cloud_mass, your welcome
#1210 [11:52] <Link182> It says (Downlad name) couldnt be downloaded. then it says retry, cancel, and veiw downloads
#1211 [11:52] * RenanEvil [RenanEvil@notlogged] has quit. (Quit: Web client closed)
#1212 [11:52] <Agustus> I have a question about mojang disabling /tell off. im unsure what it is exactly.
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#1214 [11:53] <Cloud_mass> 如果之后还有什么问题能联系到你吗？
#1215 [11:53] <Afootpluto> yes
#1216 [11:53] <Cloud_mass> ok thank
#1217 [11:54] <Agustus> http://i.imgur.com/UpVzZfk.png This is the problem. Real /pm or /tell playername is highlighted in magenta colour. while those spams...
#1218 [11:54] <Agustus> does anyone knows why they bypassing the command /ignore playername?
#1219 [11:54] <jb> I downloaded and installed minecraft but when i start it says unable to update native launcher. What do I need to do?
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#1222 [11:55] <Ntridic> hello i was talking to GreyVulpine not to long ago about having a black screen problem eventually we got it fixing by updating the drivers and deleting the option.txt file however its just started going to a black screen again
#1223 [11:55] * Agustus [Agustus@notlogged] has quit. (Client Quit)
#1224 [11:56] <Afootpluto> Ntridic, try deleting the option.txt file again
#1225 [11:56] <Ntridic> There isnt one Afootpluto
#1226 [11:56] <Ntridic> do i need to redownload minecraft?
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#1232 [12:03] <Ntridic> Afootpluto: deleting the file hasnt worked
#1233 [12:03] <Link182> I restarted my computer and minecraft still wont download. It keeps telling me it couldnt be downloaded
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#1240 [12:07] <Link182_> So I have tried all of the links to download minecraft and restarted my computer and it still won't download
#1241 [12:07] * yry [yry@notlogged] has joined #minecrafthelp
#1242 [12:07] * mustafanajm88 [mustafanajm88@notlogged] has quit. (Client Quit)
#1243 [12:08] <Link182_> Hello???
#1244 [12:08] <Afootpluto> Link182_, what antivirus do you have?
#1245 [12:08] <yry> i need help minecraft crashed it was fine before ps mojang sucks
#1246 [12:09] <Afootpluto> ??> yry launcher/crash-log
#1247 [12:09] <VoxelHead> yry: We need to see your crash log, which appears after a crash.
#1248 [12:09] <VoxelHead> yry: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1249 [12:09] <Link182_> I beileve Norton
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#1251 [12:09] * TJBabo [TJBabo@notlogged] has joined #minecrafthelp
#1252 [12:09] <Afootpluto> ??> Link182_ av/north/uninstall
#1253 [12:09] <yry> how do i fix this help me!
#1254 [12:10] <Afootpluto> yry, we need to see your crash report
#1255 [12:10] * mrswaggzz [mrswaggzz@notlogged] has joined #minecrafthelp
#1256 [12:11] <TJBabo> when i try to run minecraft (for the first time) it says "unable to update minecraft native launcher " what i have to do ?
#1257 [12:11] <yry> then cheak my report
#1258 [12:11] <Afootpluto> ??> yry launcher/crash-log
#1259 [12:11] <VoxelHead> yry: We need to see your crash log, which appears after a crash.
#1260 [12:11] <VoxelHead> yry: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1261 [12:12] <mrswaggzz> Java Platform SE binary has stopped working
#1262 [12:12] <Link182_> would i also have to uninstall mcaffee
#1263 [12:12] <Afootpluto> yes
#1264 [12:13] <mrswaggzz> 1.8.6
#1265 [12:13] <Afootpluto> ??> mrswaggzz win/dxdiag
#1266 [12:13] <VoxelHead> mrswaggzz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1267 [12:14] <Link182_> It still wont download
#1268 [12:14] <Afootpluto> Link182_, what browser are you using?
#1269 [12:17] * Link182_ [Link182_@notlogged] has quit. (Ping timeout: 204 seconds)
#1270 [12:18] <yry> how do i show you the crash report.
#1271 [12:18] <Afootpluto> ??> yry launcher/crash-log
#1272 [12:18] <VoxelHead> yry: We need to see your crash log, which appears after a crash.
#1273 [12:18] <VoxelHead> yry: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1274 [12:20] <mrswaggzz> http://paste.ubuntu.com/11456351/
#1275 [12:22] <yry> [13:04:51 INFO]: Minecraft Launcher null (through bootstrap 4) started on windows...
#1276 [12:23] <Afootpluto> mrswaggzz, when does this happen?
#1277 [12:23] * itsnotasheep_ [itsnotasheep_@notlogged] has joined #minecrafthelp
#1278 [12:23] <mrswaggzz> every time I enter the game field
#1279 [12:24] <Afootpluto> game field?
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#1281 [12:24] * An_Angry_Brit [An_Angry_Brit@notlogged] has quit. (Read error: Connection reset by peer)
#1282 [12:24] <yry> this happend when i installd windows 7
#1283 [12:24] <mrswaggzz> platform
#1284 [12:25] * GreyVulpine kicked yry from #minecrafthelp (Reason: ry :Don't Pirate Minecraft. Please pay for minecraft if you wish to play it. Thank you.)
#1285 [12:25] <mrswaggzz> inside of the world
#1286 [12:25] * OmegaHusky8 [OmegaHusky8@notlogged] has joined #minecrafthelp
#1287 [12:25] <Afootpluto> ??> mrswaggzz tools/hjt
#1288 [12:25] <VoxelHead> mrswaggzz: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1289 [12:25] <VoxelHead> mrswaggzz: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1292 [12:26] <Link182> Okay I downloaded Chrome and it downloaded there however now it is only giving me the download to play and I have bought an actual account
#1293 [12:27] * Dinohoot [Dinohoot@notlogged] has joined #minecrafthelp
#1294 [12:27] <Afootpluto> Link182, ?
#1295 [12:27] <Dinohoot> Hey.
#1296 [12:27] <Dinohoot> I have a concern.
#1297 [12:27] * itsnotasheep [itsnotasheep@notlogged] has quit. (Quit: Web client closed)
#1298 [12:27] <GreyVulpine> Dinohoot - About?
#1299 [12:27] <Dinohoot> My minecraft won't open.
#1300 [12:27] <GreyVulpine> Dinohoot - And what happens when you try?
#1301 [12:28] <Dinohoot> Sometimes it comes with a error saying like that its already in use or something.
#1302 [12:28] <GreyVulpine> Dinohoot - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1303 [12:28] * Haley [Haley@notlogged] has joined #minecrafthelp
#1304 [12:29] <Dinohoot> Hopefully the error pops up.
#1305 [12:29] <Haley> my server crashed, here is my log http://paste.ubuntu.com/11456562/ how do I fix it? it crashes all the time
#1306 [12:29] * itsnotasheep_ [itsnotasheep_@notlogged] has quit. (Quit: Web client closed)
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#1308 [12:29] <mrswaggzz> http://paste.ubuntu.com/11456576/
#1309 [12:30] <Afootpluto> ??> mrswaggzz av/mcafee/uninstall
#1310 [12:30] <VoxelHead> mrswaggzz: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1311 [12:30] * Link182 [Link182@notlogged] has quit. (Ping timeout: 204 seconds)
#1312 [12:30] <GreyVulpine> Haley - Could you also include the report at: C:\Users\My PC\Desktop\Haley's Server\.\crash-reports\crash-2015-05-30_10.26.30-server.txt
#1313 [12:31] <mattym> Haley, You said you were playing on the same machine as the server is running correct?
#1314 [12:31] <Haley> yes
#1315 [12:31] <mattym> Haley, How much RAM does that computer have?
#1316 [12:31] <itsnotasheep> oh i finally found where to type
#1317 [12:31] <Haley> here is the crash report
#1318 [12:31] <Haley> i'm not sure mattym
#1319 [12:32] <Haley> http://paste.ubuntu.com/11456595/ is the crash report
#1320 [12:32] <itsnotasheep> i have the lin paste it in the chat right
#1321 [12:32] <mrswaggzz> what antivirus should I get to be compatible with minecraft?
#1322 [12:32] <mattym> itsnotasheep, yes
#1323 [12:32] <Dinohoot> I have tried restarting my computer but it doesnt work. However if I play through a different launcher this issue does not occur
#1324 [12:32] <itsnotasheep> k
#1325 [12:32] <itsnotasheep> http://paste.ubuntu.com/11456432/
#1326 [12:32] <itsnotasheep> thats it
#1327 [12:33] * saugat272 [saugat272@notlogged] has joined #minecrafthelp
#1328 [12:33] <itsnotasheep> what dpo i do
#1329 [12:33] <Haley> my server keeps crashing the report ishttp://paste.ubuntu.com/11456595/ and the log is http://paste.ubuntu.com/11456562/
#1330 [12:33] <itsnotasheep> do*
#1331 [12:34] <mattym> itsnotasheep, Was the origional error a "Pixel Format Not Accelerated" or did Minecraft say you needed to update Graphics/Video Drivers?
#1332 [12:34] <saugat272> i changed my name in mc now my servers have messed like my /home will go to spawn, basically its reset. in 30 days, can i change it back to my old name?
#1333 [12:34] <Haley> sauggat272 yes
#1334 [12:35] <saugat272> i changed my name in mc now my servers have messed like my /home will go to spawn, basically its reset. in 30 days, can i change it back to my old name?
#1335 [12:35] <mattym> saugat272, any server using a /home command is runing 3rd party addons, most are not fully compatable with the name change system
#1336 [12:35] <itsnotasheep> i just wantred to play the demo it said it crashed when i hit play demo and the screen that pops up when yoy click on the second minecraft for windows thing
#1337 [12:35] <Dinohoot> brb
#1338 [12:35] * Dinohoot [Dinohoot@notlogged] has quit. (Quit: Web client closed)
#1339 [12:35] <Haley> my server keeps crashing the report ishttp://paste.ubuntu.com/11456595/ and the log is http://paste.ubuntu.com/11456562/
#1340 [12:35] <mrswaggzz> should I reboot?
#1341 [12:35] <saugat272> mattym
#1342 [12:36] * _surfer2000_ [_surfer2000_@notlogged] has joined #minecrafthelp
#1343 [12:36] * WojteX [WojteX@notlogged] has joined #minecrafthelp
#1344 [12:36] * _surfer2000_ [_surfer2000_@notlogged] has quit. (Client Quit)
#1345 [12:36] <saugat272> i change my name, can i change it back to the orignal in 30 days?
#1346 [12:36] <WojteX> Hello
#1347 [12:37] <Haley> my server keeps crashing the report ishttp://paste.ubuntu.com/11456595/ and the log is http://paste.ubuntu.com/11456562/
#1348 [12:37] <mattym> saugat272, Yes, as long as no one else has taken it by the time you change it back
#1349 [12:37] * OmegaHusky8 [OmegaHusky8@notlogged] has quit. (Ping timeout: 204 seconds)
#1350 [12:37] * Jerry [Jerry@notlogged] has joined #minecrafthelp
#1351 [12:37] <Jerry> i change my name, can i change it back to the orignal in 30 days?
#1352 [12:37] <itsnotasheep> i tried the one with the wizard thing still loading
#1353 [12:37] * buddle [buddle@notlogged] has joined #minecrafthelp
#1354 [12:37] <mattym> itsnotasheep, You probably need to download and install the first file here http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#1355 [12:38] <WojteX> who can help me http://pastebin.com/m6m3mb6M
#1356 [12:38] <itsnotasheep> but i just started
#1357 [12:38] <itsnotasheep> k
#1358 [12:38] <mattym> Jerry, Yes, as long as no one else has taken it before you change it back
#1359 [12:38] <Jerry> thanks mattym!
#1360 [12:38] * andrew_ [andrew_@notlogged] has joined #minecrafthelp
#1361 [12:38] * Jerry [Jerry@notlogged] has quit. (Client Quit)
#1362 [12:39] <WojteX> Who can help me http://pastebin.com/m6m3mb6M ?
#1363 [12:39] <mattym> ??> WojteX mods
#1364 [12:39] <VoxelHead> WojteX: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1365 [12:39] <VoxelHead> WojteX: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1366 [12:39] <itsnotasheep> its free right
#1367 [12:39] <mattym> itsnotasheep, Yes
#1368 [12:39] <buddle> who can help me
#1369 [12:39] <itsnotasheep> all i do is hit the download button
#1370 [12:39] <mattym> itsnotasheep, Yes, and once its done downloading you will need to install it
#1371 [12:39] <andrew_> i just downloaded minecraft and everytime i go to start it it says unable to update minecraft navie client or something like that
#1372 [12:40] <WojteX> You are a dick
#1373 [12:40] <itsnotasheep> it as in minecraft or the what just downloaded
#1374 [12:40] <mattym> WojteX, Read the channel rules, we dont help with Mods here
#1375 [12:40] <mattym> itsnotasheep, Install the download i linked you
#1376 [12:40] <itsnotasheep> k
#1377 [12:40] <mattym> andrew_, What antivirus program do you use?
#1378 [12:41] <andrew_> viper
#1379 [12:41] * mrswaggzz [mrswaggzz@notlogged] has quit. (Ping timeout: 204 seconds)
#1380 [12:41] <mattym> andrew_, You will probably need to uninstall that, lots of antivirus programs cause issues with MC
#1381 [12:42] <andrew_> wow really...that sux
#1382 [12:42] <andrew_> i can't have an anti virus program if i want to play MC
#1383 [12:42] <mattym> andrew_, Or, find out if there is an option to allow programs through the protection
#1384 [12:42] <itsnotasheep> downloadiing it
#1385 [12:42] <andrew_> ok ill c what I can figure out
#1386 [12:42] * axel_ [axel_@notlogged] has joined #minecrafthelp
#1387 [12:42] <mattym> andrew_, You will need to look that up, I am not familliar with Viper
#1388 [12:43] <andrew_> ok
#1389 [12:43] <andrew_> tx
#1390 [12:43] * andrew_ [andrew_@notlogged] has quit. (Client Quit)
#1391 [12:43] * WojteX [WojteX@notlogged] has quit. (Ping timeout: 204 seconds)
#1392 [12:44] <buddle> i need help geting to play minecraft because when i donloaded it it crashed
#1393 [12:44] <mattym> ??> buddle launcher/crash-log
#1394 [12:44] * andrew_ [andrew_@notlogged] has joined #minecrafthelp
#1395 [12:45] <VoxelHead> buddle: We need to see your crash log, which appears after a crash.
#1396 [12:45] <VoxelHead> buddle: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1397 [12:45] <andrew_> i need help starting up minecraft
#1398 [12:45] <andrew_> i downloaded it and was able to play the demo
#1399 [12:45] <andrew_> when i purchased the full game its not letting me play now
#1400 [12:46] <andrew_> every time i go to start it it says unable to update minecraft native client
#1401 [12:46] <mattym> andrew_, I just told you what to do
#1402 [12:46] * axel_ [axel_@notlogged] has quit. (Client Quit)
#1403 [12:46] <andrew_> oh good i didn't know if i lost you
#1404 [12:46] <Afootpluto> andrew_, uninstall viper
#1405 [12:46] * alemagno12 [alemagno12@notlogged] has joined #minecrafthelp
#1406 [12:46] <andrew_> sorry i accidently exited out
#1407 [12:46] <andrew_> you said i needed to do what to my anitvirus
#1408 [12:46] <alemagno12> I NEED HELP
#1409 [12:47] <mattym> uninstall Viper (Vipre?) and try Avast instead
#1410 [12:47] <andrew_> see if i can allow programs through?
#1411 [12:47] <buddle> i did the steps to copy and paste it
#1412 [12:47] <Afootpluto> alemagno12, with?
#1413 [12:47] <mattym> ??> andrew_ av/avast
#1414 [12:47] <VoxelHead> andrew_: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1415 [12:47] <itsnotasheep> its installing what then
#1416 [12:47] <Afootpluto> buddle, can you give us the link?
#1417 [12:47] <mattym> itsnotasheep, I would reccomend after its done, you restart the computer and then try Minecraft again
#1418 [12:48] <buddle> just going to dispute the 26.95 charge and get my money back this is too much trouble
#1419 [12:48] <itsnotasheep> something popped up
#1420 [12:48] <alemagno12> Afootpluto every time i run minecraft, it crashes. The crash report is here: http://pastebin.com/GVcmjKAb
#1421 [12:48] <itsnotasheep> it asks what langauge i put english
#1422 [12:48] <Afootpluto> alemagno12, Please follow these instructions at http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1423 [12:49] <mattym> itsnotasheep, Put the language you use
#1424 [12:49] <itsnotasheep> k
#1425 [12:49] * TJBabo [TJBabo@notlogged] has quit. (Ping timeout: 204 seconds)
#1426 [12:49] <itsnotasheep> and after that restart
#1427 [12:50] <itsnotasheep> i do just want to play the demo
#1428 [12:50] <itsnotasheep> this is going to help that right
#1429 [12:50] <mattym> itsnotasheep, It should update your graphics drivers, if that doesnt help then there may be another issue
#1430 [12:50] <itsnotasheep> but i can play the demo
#1431 [12:52] <mattym> yes as long as there are no other issues after the driver update
#1432 [12:52] * andrew_ [andrew_@notlogged] has quit. (Quit: Web client closed)
#1433 [12:53] <alemagno12> Afootpluto http://pastebin.com/ExuFVGMV (Details might be written on spanish)
#1434 [12:53] * mrswaggzz [mrswaggzz@notlogged] has joined #minecrafthelp
#1435 [12:54] <mrswaggzz> java platform se binary has stopped working. This is after going through mckaffee uninstall on this webchat
#1436 [12:54] <itsnotasheep> right
#1437 [12:54] <itsnotasheep> it will allow me to play the demo
#1438 [12:54] <mattym> alemagno12, You will need to download and install the first file here https://downloadcenter.intel.com/download/24696/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1439 [12:55] <alemagno12> exe or zip?
#1440 [12:55] <mattym> alemagno12, .exe
#1441 [12:56] <alemagno12> Downloading.
#1442 [12:56] <mattym> alemagno12, After its done, install/run it, then when its finished restart your computer
#1443 [12:56] <alemagno12> Ok.
#1444 [12:57] * buddle [buddle@notlogged] has quit. (Quit: Web client closed)
#1445 [12:57] * Ntridic [Ntridic@notlogged] has quit. (Quit: Web client closed)
#1446 [12:58] * Gabisantos2015 [Gabisantos2015@notlogged] has joined #minecrafthelp
#1447 [12:59] <mattym> mrswaggzz, Can you copy the whole crash report to paste.ubuntu.com
#1448 [12:59] * Gabisantos2015_ [Gabisantos2015_@notlogged] has joined #minecrafthelp
#1449 [13:00] * Gabisantos2015_ [Gabisantos2015_@notlogged] has quit. (Client Quit)
#1450 [13:00] <mrswaggzz> please post instructions link for obtaining crash report
#1451 [13:00] <mattym> ??> mrswaggzz launcher/crash-log
#1452 [13:00] <VoxelHead> mrswaggzz: We need to see your crash log, which appears after a crash.
#1453 [13:00] <VoxelHead> mrswaggzz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1454 [13:01] * Gabisantos2015 [Gabisantos2015@notlogged] has quit. (Client Quit)
#1455 [13:01] * Gabisantos2015 [Gabisantos2015@notlogged] has joined #minecrafthelp
#1456 [13:02] * cooldude667 [cooldude667@notlogged] has joined #minecrafthelp
#1457 [13:02] * siflshbang_ [siflshbang_@notlogged] has joined #minecrafthelp
#1458 [13:03] <mrswaggzz> This? http://paste.ubuntu.com/11457080/
#1459 [13:03] * cooldude667 [cooldude667@notlogged] has quit. (Client Quit)
#1460 [13:03] <mattym> No
#1461 [13:04] <siflshbang_> hello could anyone help with a pluggin on a server i have acceptrules and im trying to add the command so when people join it promotes players (permissionsEX) to the next group
#1462 [13:04] <itsnotasheep> what the heck
#1463 [13:04] <mattym> siflshbang_, We dont do Mod/Plugin help in this channel
#1464 [13:04] <siflshbang_> ok sorry
#1465 [13:05] <mrswaggzz> ok. if that's not the crash report I don't know how to obtain it. Just a pop up says java platform se binary has stopped working.
#1466 [13:05] <itsnotasheep> oh nevermind it is back to normal
#1467 [13:05] <mattym> mrswaggzz, Are you using the latest download from, minecraft.net/download
#1468 [13:06] <itsnotasheep> mattym
#1469 [13:06] <itsnotasheep> is it supposed to take eternity
#1470 [13:06] <mattym> itsnotasheep, It can take a while sometimes
#1471 [13:06] <itsnotasheep> to install
#1472 [13:06] <itsnotasheep> thats insaner
#1473 [13:06] <mattym> yes
#1474 [13:07] <itsnotasheep> insane*
#1475 [13:07] <itsnotasheep> ugh
#1476 [13:07] <mrswaggzz> yes
#1477 [13:07] <itsnotasheep> i got a wedding to go to soon it needs to hurry
#1478 [13:08] <mrswaggzz> paid and download three-four weeks ago
#1479 [13:08] <mrswaggzz> worked fine until two days ago I put in command blocks and this problem started but I completed all of the worlds with the command blocks in them except for one.
#1480 [13:09] <mrswaggzz> not completed - deleted
#1481 [13:09] * Gabisantos2015 [Gabisantos2015@notlogged] has quit. (Quit: Web client closed)
#1482 [13:09] <mattym> mrswaggzz, Does the game crash just one one world, or before the game even starts up?
#1483 [13:10] <mrswaggzz> every time I enter a world. Not on startup
#1484 [13:10] * vanessa_gamer15 [vanessa_gamer15@notlogged] has joined #minecrafthelp
#1485 [13:10] <mattym> mrswaggzz, Have you tried it on a completely new/fresh world?
#1486 [13:12] <mrswaggzz> no. will try now
#1487 [13:12] * vanessa_gamer15 [vanessa_gamer15@notlogged] has quit. (Client Quit)
#1488 [13:13] * Jojo_ [Jojo_@notlogged] has joined #minecrafthelp
#1489 [13:13] * GUTGU [GUTGU@notlogged] has joined #minecrafthelp
#1490 [13:13] <Jojo_> i have bought minecraft but its saying demo can somebody help
#1491 [13:13] * GUTGU [GUTGU@notlogged] has quit. (Client Quit)
#1492 [13:14] <mrswaggzz> same thing happened in a completely new world. here's from dxdiag http://paste.ubuntu.com/11457209/
#1493 [13:14] * GamersLoveGaming [GamersLoveGaming@notlogged] has joined #minecrafthelp
#1494 [13:16] <mattym> Jojo_, Did you log into the launcher with the mojang account you purchased the game on?
#1495 [13:16] <mattym> mrswaggzz, Why did you send the dxdiag, did the game send you to the isntructions for that?
#1496 [13:16] * Haley [Haley@notlogged] has quit. (Ping timeout: 204 seconds)
#1497 [13:17] <GamersLoveGaming> ok so i had blue sreen around 4 weeks ago and was very lucky to get it fixed but now when i go on to minecraft and more games it will not load
#1498 [13:17] <mattym> GamersLoveGaming, What do you mean, does it give you a crash?
#1499 [13:17] <GamersLoveGaming> no no crash it just will not load
#1500 [13:18] * calipulla [calipulla@notlogged] has joined #minecrafthelp
#1501 [13:18] <mattym> GamersLoveGaming, Have you tried redownloading and reinstalling MC from minecraft.net/download
#1502 [13:18] * ronaldcool [ronaldcool@notlogged] has joined #minecrafthelp
#1503 [13:18] <GamersLoveGaming> yay i had to afer i blue sreened
#1504 [13:18] * calipulla [calipulla@notlogged] has joined #minecrafthelp
#1505 [13:18] * calipulla [calipulla@notlogged] has joined #minecrafthelp
#1506 [13:19] * ronaldcool [ronaldcool@notlogged] has left #minecrafthelp
#1507 [13:19] <mrswaggzz> no. earlier today I got on here and that is what I was asked for.
#1508 [13:19] * calipulla [calipulla@notlogged] has quit. (Client Quit)
#1509 [13:19] <mrswaggzz> and then they instructed me to remove mcaffee. That didn't help.
#1510 [13:19] <GamersLoveGaming> matt did u see that
#1511 [13:20] <mattym> GamersLoveGaming, Yes, can you try and describe exactly what happens when you try to start the launcher
#1512 [13:20] * itsnotasheep [itsnotasheep@notlogged] has quit. (Ping timeout: 204 seconds)
#1513 [13:20] <mattym> mrswaggzz, It may not be the issue but download and install the .exe from this page https://downloadcenter.intel.com/download/24826/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1514 [13:22] * CavemanStudios [CavemanStudios@notlogged] has joined #minecrafthelp
#1515 [13:22] <CavemanStudios> anyone here?
#1516 [13:22] <GamersLoveGaming> well when i start it it ask me to sign in so i sign in and get in to the lun and press play and when i do so it starts the game but will not load to the games start page that is just for minecraft it does dif stuff for all the games that it is doing it to
#1517 [13:23] <CavemanStudios> reinstall minecraft
#1518 [13:23] <CavemanStudios> hit the start button
#1519 [13:23] <mattym> GamersLoveGaming, When you said you got the bluescreen fixed, what did you mean
#1520 [13:23] * janjan [janjan@notlogged] has joined #minecrafthelp
#1521 [13:23] <mattym> CavemanStudios, Please dont give advice without knowing the full story, did you need something?
#1522 [13:23] <CavemanStudios> yeah
#1523 [13:23] <CavemanStudios> I get this error message when I start mineraft
#1524 [13:24] <CavemanStudios> I have the short version too
#1525 [13:24] <CavemanStudios> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffd2b69d5d3, pid=2124, tid=1880 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig7icd64.dll+0x6d5d3] # # Failed to write core dump. Minidumps ar
#1526 [13:24] <CavemanStudios> and so on
#1527 [13:24] <GamersLoveGaming> i had got blue sreened and had found a place to fix it they said they can fix any computer that did it in at lest a week
#1528 [13:24] <mattym> ??> CavemanStudios paste
#1529 [13:24] <VoxelHead> CavemanStudios: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1530 [13:24] <GamersLoveGaming> i had
#1531 [13:24] <mattym> GamersLoveGaming, please follow the instructions im gonna link you
#1532 [13:24] <GamersLoveGaming> ok
#1533 [13:24] <mattym> ??> GamersLoveGaming win/dxdiag
#1534 [13:24] <VoxelHead> GamersLoveGaming: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1535 [13:24] * GabrielGstGamer [GabrielGstGamer@notlogged] has joined #minecrafthelp
#1536 [13:24] <Afootpluto> CavemanStudios, in your video settings turn VBOs off
#1537 [13:25] <GamersLoveGaming> wut does the link do
#1538 [13:25] * ridgefire [ridgefire@notlogged] has joined #minecrafthelp
#1539 [13:25] <mattym> GamersLoveGaming, It gets me info that i need to check, when they fixed your computer they probably forgot to reinstall something
#1540 [13:25] <CavemanStudios> http://paste.ubuntu.com/11457374/
#1541 [13:26] <mrswaggzz> https://downloadcenter.intel.com/download/24826/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit download was not allowed to my computer
#1542 [13:26] <mattym> mrswaggzz, Ok one moment
#1543 [13:26] * steven [steven@notlogged] has joined #minecrafthelp
#1544 [13:27] <GamersLoveGaming> ok
#1545 [13:27] * steven [steven@notlogged] has quit. (Client Quit)
#1546 [13:27] * TheShadyflame [TheShadyflame@notlogged] has joined #minecrafthelp
#1547 [13:27] * steven [steven@notlogged] has joined #minecrafthelp
#1548 [13:27] <steven> someone stole my account
#1549 [13:27] <mattym> CavemanStudios, As Afootpluto said, try turning of VBO's in the Video Options
#1550 [13:27] <mattym> ??> steven account/hacked
#1551 [13:27] <VoxelHead> steven: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1552 [13:27] <VoxelHead> steven: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1553 [13:27] <TheShadyflame> hello, i just got the EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000019ebbf15, pid=7632, tid=7916
#1554 [13:28] <ridgefire> Hey all...I hope this is the right place to ask. Ever since updating to the 1.8.6 anytime I generate a new world its nothing but ocean and 1 small island that is spawns me on. I tried google, and only found info on older versions.
#1555 [13:28] <CavemanStudios> hey same shady
#1556 [13:28] <Afootpluto> TheShadyflame, paste the whole error to paste.ubuntu.com
#1557 [13:29] <CavemanStudios> Guys
#1558 [13:29] <CavemanStudios> got the ubuntu paste
#1559 [13:29] <CavemanStudios> http://paste.ubuntu.com/11457400/
#1560 [13:29] <Afootpluto> CavemanStudios, in your video settings turn VBOs off
#1561 [13:29] <CavemanStudios> my dxdiag
#1562 [13:29] <CavemanStudios> ok
#1563 [13:29] <mattym> mrswaggzz, You may want to try the download on this page instead http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7527386&swItemId=ob_140119_1&swEnvOid=4158
#1564 [13:29] <CavemanStudios> WTFS
#1565 [13:29] <CavemanStudios> IT WAS THAT SIMPLE?!?!?!?!?
#1566 [13:29] <CavemanStudios> LOL FAIL
#1567 [13:30] * CavemanStudios [CavemanStudios@notlogged] has quit. (Quit: Web client closed)
#1568 [13:30] * GabrielGstGamer [GabrielGstGamer@notlogged] has quit. (Ping timeout: 204 seconds)
#1569 [13:30] <mattym> ??> TheShadyflame launcher/crash-log
#1570 [13:30] <VoxelHead> TheShadyflame: We need to see your crash log, which appears after a crash.
#1571 [13:30] <VoxelHead> TheShadyflame: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1572 [13:31] <mattym> TheShadyflame, Please follow those instructions in order to show us the whole log ^
#1573 [13:31] * steven [steven@notlogged] has quit. (Ping timeout: 204 seconds)
#1574 [13:31] <mattym> ridgefire, Did you change any of your generation settings?
#1575 [13:32] <TheShadyflame> http://paste.ubuntu.com/11457470/
#1576 [13:32] <ridgefire> only thing i changed is added structures and box...no cheats
#1577 [13:32] <TheShadyflame> it didnt make a crash report
#1578 [13:32] <ridgefire> used default world,,,,no seed number
#1579 [13:32] <TheShadyflame> it made a .log file
#1580 [13:32] <Afootpluto> TheShadyflame, in your video settings turn VBOs off
#1581 [13:32] <mattym> TheShadyflame, Thats ok, go to your Video Settings and turn off VBO's
#1582 [13:32] <mattym> ^
#1583 [13:33] <TheShadyflame> how?
#1584 [13:33] * Jebba_ [Jebba_@notlogged] has joined #minecrafthelp
#1585 [13:33] <GamersLoveGaming> sorry for taking so long
#1586 [13:33] <GamersLoveGaming> http://paste.ubuntu.com/11457487/
#1587 [13:33] <mattym> ridgefire, Maybe try finding a seed for a better world, its odd that it only makes a similar water planet each time
#1588 [13:34] <Jebba_> My MineCraft says I need a higher graphic drive?? http://paste.ubuntu.com/11457477/
#1589 [13:34] <GamersLoveGaming> matt there is the info syuff
#1590 [13:34] * thomanizer [thomanizer@notlogged] has joined #minecrafthelp
#1591 [13:34] <GamersLoveGaming> http://paste.ubuntu.com/11457487/
#1592 [13:34] <mattym> GamersLoveGaming, The info in that log actually seems fine, you may want to take it back to the repair place and ask if they changed something
#1593 [13:34] <ridgefire> Ive tried 4 new worlds each time gives me a small island...just wondering if new bug with the lastest release
#1594 [13:35] <Jebba_> My MineCraft says I need a higher graphic drive?? http://paste.ubuntu.com/11457477/
#1595 [13:35] <mattym> ridgefire, Not sure if its a bug, but it is odd
#1596 [13:35] <Afootpluto> what is GamersLoveGaming issue?
#1597 [13:35] <GamersLoveGaming> @mattym ok is it ok if i email them they r far away form where i am
#1598 [13:35] <mattym> Afootpluto, Launcher seems to work, but game wont start, not just MC, had BSOD, took it to shop
#1599 [13:36] <ridgefire> Ok no big deal...I will find a seed number I like and just use that
#1600 [13:36] <TheShadyflame> i cant even load the game, i click play and it does that
#1601 [13:36] <Jebba_> My MineCraft says I need a higher graphic drive?? http://paste.ubuntu.com/11457477/ Help?
#1602 [13:36] <Afootpluto> ??> GamersLoveGaming tools/hjt
#1603 [13:36] <VoxelHead> GamersLoveGaming: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1604 [13:36] <VoxelHead> GamersLoveGaming: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1605 [13:36] <GamersLoveGaming> ? afoot
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#1607 [13:36] <Jebba_> My MineCraft says I need a higher graphic drive?? http://paste.ubuntu.com/11457477/
#1608 [13:36] <Afootpluto> Jebba_, download and install https://downloadcenter.intel.com/download/24695/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit
#1609 [13:36] <Afootpluto> GamersLoveGaming, do what VoxelHead said
#1610 [13:37] <mattym> ??> TheShadyflame win/reinst
#1611 [13:37] <VoxelHead> TheShadyflame: You may need to reinstall the locally installed files that Minecraft puts into place.
#1612 [13:37] <VoxelHead> TheShadyflame: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1613 [13:37] * Vasher [Vasher@notlogged] has joined #minecrafthelp
#1614 [13:37] <TheShadyflame> ok
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#1616 [13:37] <Jojo_> mattym what do you mean
#1617 [13:37] <GamersLoveGaming> matt had me use dxdrig
#1618 [13:37] <GamersLoveGaming> matt had me use dxdrig
#1619 [13:38] * thomanizer [thomanizer@notlogged] has left #minecrafthelp
#1620 [13:38] <Afootpluto> ??> GamersLoveGaming tools/hjt
#1621 [13:38] <VoxelHead> GamersLoveGaming: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1622 [13:38] <VoxelHead> GamersLoveGaming: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1623 [13:38] * ridgefire [ridgefire@notlogged] has quit. (Quit: Web client closed)
#1624 [13:39] <GamersLoveGaming> ok i will do tthat vox brb
#1625 [13:39] * mrswaggzz [mrswaggzz@notlogged] has quit. (Ping timeout: 204 seconds)
#1626 [13:40] <mattym> Jojo_, When you log into the game, are you using the same info as the mojang account you used to purchase it?
#1627 [13:40] * matze160373 [matze160373@notlogged] has joined #minecrafthelp
#1628 [13:40] <GamersLoveGaming> um my computer will not let me download it
#1629 [13:40] <Jojo_> yes mattym
#1630 [13:41] * barkane13 [barkane13@notlogged] has joined #minecrafthelp
#1631 [13:41] <mattym> Jojo_, Did you use that account for the demo before purchasing the game?
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#1634 [13:41] <Jojo_> mattym no, i dont think so
#1635 [13:42] <barkane13> my mainceaft wont work and i have followed all the steps to fix the problem but it still wont work
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#1640 [13:43] <Afootpluto> barkane13, what is the issue?
#1641 [13:43] <mattym> Jojo_, if you log into account.mojang.com/me does it list minecraft in your "My Games"
#1642 [13:43] <GamersLoveGaming> ok i got the info stuff
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#1645 [13:43] <TheShadyflame> it worked, thanks!
#1646 [13:43] <thomanizer> can you help my wen i launch hey say i need to update my driver but i can update my driver http://paste.ubuntu.com/11457435/
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#1648 [13:43] * TheShadyflame [TheShadyflame@notlogged] has quit. (Quit: Web client closed)
#1649 [13:43] <GamersLoveGaming> Afoot
#1650 [13:44] <Afootpluto> yes?
#1651 [13:44] <GamersLoveGaming> i got the info styff wut now
#1652 [13:44] * thomanizer [thomanizer@notlogged] has quit. (Client Quit)
#1653 [13:44] <GamersLoveGaming> stuff
#1654 [13:44] <barkane13> i don't know if i want to play the game they say there is a problem so i press fix the problem and then i follow all the steps but after that i need to copy the link of my ubuntu but i don't know what to do with it and it still won't work
#1655 [13:44] <Afootpluto> GamersLoveGaming, give me the url
#1656 [13:44] <mattym> barkane13, Give the link to the ubuntu paste here
#1657 [13:45] * Mrsric93 [Mrsric93@notlogged] has joined #minecrafthelp
#1658 [13:45] <barkane13> http://paste.ubuntu.com/11457608/
#1659 [13:45] <barkane13> thank you for your hulp you are amazing
#1660 [13:45] <GamersLoveGaming> http://paste.ubuntu.com/11457753/
#1661 [13:46] * Kamina_ [Kamina_@notlogged] has joined #minecrafthelp
#1662 [13:46] <Afootpluto> ??> GamersLoveGaming av/mcafee/uninstall
#1663 [13:46] <VoxelHead> GamersLoveGaming: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1664 [13:46] <Jojo_> mattym yes
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#1667 [13:47] <Mrsric93> Hi i seem to be having trouble uploading a world to minecraft realms, it keeps staying on the screen saying preparing your world data and no prcentage bar comes up, i dont know why its doing this
#1668 [13:48] <GamersLoveGaming> my computer is not leting me uninstall it should i maybe call the place where i had my blue sreen fixed
#1669 [13:48] * SunG [SunG@notlogged] has joined #minecrafthelp
#1670 [13:49] * bjeli [bjeli@notlogged] has joined #minecrafthelp
#1671 [13:49] <GamersLoveGaming> afoot u see that
#1672 [13:50] <SunG> No puedo entrar al minecraft porque?
#1673 [13:51] * xXKiller3PvPXx [xXKiller3PvPXx@notlogged] has joined #minecrafthelp
#1674 [13:51] * bjeli [bjeli@notlogged] has quit. (Client Quit)
#1675 [13:51] <GamersLoveGaming> @Afootpluto did u see wut i said
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#1677 [13:51] <Jojo_> mattym yes it says gams
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#1679 [13:53] <GamersLoveGaming> @Voxehead should i call the place
#1680 [13:55] <GamersLoveGaming> @mattym no one is helping me now and i think i should just call the place should i yes or no
#1681 [13:56] <barkane13> hello?
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#1686 [13:58] <SunG> PORQUE EL MINECRAFT NO ME ABRE ME AYUDAN?
#1687 [13:59] <Linas> Hello. I have a problem with multiplayer minecraft. All servers is offline. And when I try to connect it says "java.lang.NullPointerException: group"
#1688 [14:00] * Jaden_Phoenix [Jaden_Phoenix@notlogged] has joined #minecrafthelp
#1689 [14:00] <Jaden_Phoenix> How do you update your driver to play minecraft?
#1690 [14:02] <Linas> What do you mean. My drivers are up to date.
#1691 [14:02] <Linas> And Java is fully updated.
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#1695 [14:02] <Jaden_Phoenix> Whenever I start Minecraft, I would always crash and it would say that the Driver needs to update to be able to play.
#1696 [14:03] * alemagno12 [alemagno12@notlogged] has quit. (Ping timeout: 204 seconds)
#1697 [14:03] <Linas> Oh, i thought you was answering to my problem :D
#1698 [14:04] <Jaden_Phoenix> Oh .-
#1699 [14:04] <Linas> Download device doctor
#1700 [14:04] * caio12vx [caio12vx@notlogged] has joined #minecrafthelp
#1701 [14:04] <Jaden_Phoenix> Okay
#1702 [14:05] * klaviqula [klaviqula@notlogged] has joined #minecrafthelp
#1703 [14:05] <Jaden_Phoenix> Do you have the link?
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#1705 [14:06] <klaviqula> i have "pixel format not accelerated"
#1706 [14:06] <Linas> http://devicedoctor.com/
#1707 [14:06] <klaviqula> http://paste.ubuntu.com/11457916/
#1708 [14:06] <Linas> Hello. I have a problem with multiplayer minecraft. All servers is offline. And when I try to connect it says "java.lang.NullPointerException: group"
#1709 [14:06] * caio12vx [caio12vx@notlogged] has quit. (Client Quit)
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#1711 [14:07] <Jaden_Phoenix> Linas
#1712 [14:07] * kusanagi_ [kusanagi_@notlogged] has quit. (Ping timeout: 202 seconds)
#1713 [14:07] <Jaden_Phoenix> That might mean that minecraft doesn't have enough connection to get to the servers
#1714 [14:07] <Jaden_Phoenix> I dunno, but that is my theory
#1715 [14:08] <Linas> It might be true, because i am lagging
#1716 [14:09] * MrLeMonier [MrLeMonier@notlogged] has joined #minecrafthelp
#1717 [14:10] <klaviqula> what can i do about "pixel format not accelarated" ?
#1718 [14:10] <klaviqula> i am sure my drivers are updated
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#1721 [14:12] <CubeTheThird> klaviqula, sorry but unfortunately your graphics card is not supported on windows 8.1. You will either need to downgrade to windows 8 (or lower) or use a different computer.
#1722 [14:12] <CubeTheThird> Linas, what anti-virus and firewall software do you have?
#1723 [14:12] <CubeTheThird> Jaden_Phoenix, do you have a dxdiag report?
#1724 [14:12] <Jaden_Phoenix> Sorry
#1725 [14:12] <Jaden_Phoenix> Of
#1726 [14:12] <Jaden_Phoenix> Oh
#1727 [14:12] <klaviqula> thx
#1728 [14:12] <Jaden_Phoenix> Yeah
#1729 [14:12] <CubeTheThird> Jaden_Phoenix, give a URL to it here
#1730 [14:12] <Jaden_Phoenix> Okay
#1731 [14:12] <Jaden_Phoenix> http://paste.ubuntu.com/11457839/
#1732 [14:12] <Linas> CubeTheThird I have ESET antivirus
#1733 [14:13] <CubeTheThird> ??> Linas av/eset
#1734 [14:13] <rollingstonerr> can anyone help me?, how do i make my own mc server
#1735 [14:13] <VoxelHead> Linas: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix this, open the advanced setup and follow this diagram: http://kb.eset.com/library/ESET/KB%20Team%20Only/SOLN3076/SOLN3076FIG1-3C.png
#1736 [14:13] <VoxelHead> Linas: Then, try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#1737 [14:13] <CubeTheThird> Jaden_Phoenix, one moment
#1738 [14:13] <CubeTheThird> ??> rollingstonerr mp/server-setup
#1739 [14:13] <VoxelHead> rollingstonerr: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1740 [14:13] <Jaden_Phoenix> Okay, Thx
#1741 [14:13] * klaviqula [klaviqula@notlogged] has quit. (Quit: Web client closed)
#1742 [14:14] <Jaden_Phoenix> Linas, what do I do when I downloaded device doctor?
#1743 [14:14] <rollingstonerr> what about a minecraft classic server
#1744 [14:14] <CubeTheThird> Jaden_Phoenix, download and install http://www.nvidia.com/download/driverResults.aspx/85050/en-us
#1745 [14:15] <CubeTheThird> rollingstonerr, we do not support outdated versions, though I'm sure you could find a guide with a web search
#1746 [14:15] <Jaden_Phoenix> Okay
#1747 [14:15] <rollingstonerr> most of them are hard thats why im asking
#1748 [14:15] <Linas> Guys, I did that thing with ESET. It still shows servers offline
#1749 [14:16] <CubeTheThird> Linas, you pressed Exclude?
#1750 [14:16] <Linas> I was just playing minecraft then went afk and all servers went down
#1751 [14:16] <Linas> Yes I have pressed
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#1754 [14:16] <CubeTheThird> Linas, ok, close the game and launcher, and re-open them
#1755 [14:17] <Linas> I did that. Still doesn't work. Do I have to exclude java too, or only minecraft?
#1756 [14:17] <MrLeMonier> bonjour j ai un preoblemaphique me dis mojang pouvez vous m aidere avec ma carte gr
#1757 [14:17] <CubeTheThird> ??> MrLeMonier lang/fr
#1758 [14:17] <VoxelHead> MrLeMonier: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#1759 [14:17] <CubeTheThird> Linas, you may have to exclude java as well
#1760 [14:18] <Linas> I did that too. That doesn't work.
#1761 [14:18] <CubeTheThird> hmm
#1762 [14:18] <CubeTheThird> ??> Linas tools/hjt
#1763 [14:18] <VoxelHead> Linas: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1764 [14:18] <VoxelHead> Linas: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1765 [14:18] <Linas> Launcher update notes doesn't show up, it only says "408 Request Time-out Your browser didn't send a complete request in time."
#1766 [14:19] <MrLeMonier> I have a problem with my graphics card says monjang pouver you help me please
#1767 [14:19] <Linas> Ok, im gonna do that
#1768 [14:19] <CubeTheThird> MrLeMonier, do you have a dxdiag report?
#1769 [14:20] <MrLeMonier> yes
#1770 [14:20] * caio12vx [caio12vx@notlogged] has joined #minecrafthelp
#1771 [14:20] <rollingstonerr> my minecraft wont load
#1772 [14:21] * _UniverseSkare_ [_UniverseSkare_@notlogged] has joined #minecrafthelp
#1773 [14:21] <CubeTheThird> rollingstonerr, your client isn't loading?
#1774 [14:21] <Linas> VoxelHead, CubeTheThird http://paste.ubuntu.com/11458298/
#1775 [14:21] <CubeTheThird> MrLeMonier, give a URL to it here
#1776 [14:21] <rollingstonerr> yes i keep reloading minecraft and it crashes all the time
#1777 [14:22] * pedro_ [pedro_@notlogged] has joined #minecrafthelp
#1778 [14:22] <CubeTheThird> Linas, disable hamachi
#1779 [14:22] <CubeTheThird> rollingstonerr, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1780 [14:22] <MrLeMonier> how url
#1781 [14:22] <CubeTheThird> MrLeMonier, the link, or website address. Did you paste it onto http://paste.ubuntu.com ?
#1782 [14:22] <rollingstonerr> ok
#1783 [14:22] <_UniverseSkare_> hi, my minecraft is crashing when i select a version higher than 1.7.2. what i do?
#1784 [14:23] <MrLeMonier> http://paste.ubuntu.com/11458323/
#1785 [14:23] <Linas> CubeTheThird servers still doesn't work after disabling hamachi
#1786 [14:23] * rollingstonerr [rollingstonerr@notlogged] has quit. (Quit: Web client closed)
#1787 [14:24] <CubeTheThird> _UniverseSkare_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1788 [14:24] <CubeTheThird> Linas, then the only thing I can recommend is doing a malware scan
#1789 [14:24] <CubeTheThird> ??> Linas av/adwcleaner
#1790 [14:24] <VoxelHead> Linas: ADWCleaner is an utility to clean a PC which is infested with malware.
#1791 [14:24] <VoxelHead> Linas: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1792 [14:24] <CubeTheThird> MrLeMonier, one moment
#1793 [14:24] <MrLeMonier> ok
#1794 [14:25] <CubeTheThird> MrLeMonier, download and install http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#1795 [14:26] <_UniverseSkare_> no, my java stops working when i play a version higher than 1.7.2, sorry
#1796 [14:26] <CubeTheThird> ??> _UniverseSkare_ launcher/game-output
#1797 [14:26] <VoxelHead> _UniverseSkare_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1798 [14:26] <VoxelHead> _UniverseSkare_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1799 [14:27] <Linas> CubeTheThird the scan have found "WinDivert64" do i clean it?
#1800 [14:27] <MrLeMonier> what will make the download
#1801 [14:27] <CubeTheThird> Linas, run a full clean after the scan
#1802 [14:27] <CubeTheThird> MrLeMonier, it's an update for your graphics drivers
#1803 [14:28] <MrLeMonier> ok
#1804 [14:28] * Grimerlin [Grimerlin@notlogged] has joined #minecrafthelp
#1805 [14:28] <Grimerlin> Hi, anyone here?
#1806 [14:29] <pedro_> oi
#1807 [14:29] <CubeTheThird> Grimerlin, about 180 people
#1808 [14:29] <pedro_> vi morrer
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#1810 [14:29] <MrLeMonier> thank s you
#1811 [14:30] <_UniverseSkare_> but when i play the version, the launcher automatically opens the game output then the launcher closes. i cannot see my game output.
#1812 [14:30] <CubeTheThird> ??> _UniverseSkare_ launcher/open
#1813 [14:30] <VoxelHead> _UniverseSkare_: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
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#1816 [14:32] <Grimerlin> ammar2 or dkkline here?
#1817 [14:32] <CubeTheThird> ..?
#1818 [14:32] <CubeTheThird> Grimerlin, do you need something?
#1819 [14:32] <MrLeMonier> up to how it can take time
#1820 [14:33] <Grimerlin> yeah, help with pyCraft
#1821 [14:33] <CubeTheThird> Grimerlin, this chatroom is only for vanilla minecraft tech support
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#1824 [14:33] <Grimerlin> ok
#1825 [14:33] <Grimerlin> ok
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#1828 [14:34] <barkane13> can somebody anybody help me?'
#1829 [14:34] <Linas> Thanks! It helped.
#1830 [14:34] <CubeTheThird> Linas, oh good!
#1831 [14:34] <CubeTheThird> barkane13, what's the problem?
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#1833 [14:36] <barkane13> i had problems with my minecraft and i have to solve some problems and i followed every step but then i had to copy my ubuntu link but i dont know what to do with it and my minecraft still won't work
#1834 [14:36] <CubeTheThird> barkane13, give the link here
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#1836 [14:37] <Psich_HD> when i launch minecraft 1.8, my launcher automatically crashes, and this message appears: Java(TM) Platform SE binary stopped working. what i do?
#1837 [14:37] <CubeTheThird> ??> Psich_HD launcher/open
#1838 [14:37] <VoxelHead> Psich_HD: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1839 [14:38] <Psich_HD> CubeTheThird but this option of the launchet does not change anything, i already tried this.
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#1841 [14:38] <CubeTheThird> Psich_HD, the launcher does not stay open when you do this?
#1842 [14:38] <stupid3700> donkeyhead
#1843 [14:38] <ExtremeBot> stupid3700: 2015-05-30 - 02:38:51 <Pangea> tell stupid3700 cool
#1844 [14:38] <Psich_HD> no.
#1845 [14:39] <CubeTheThird> Psich_HD, hmm let's check your drivers
#1846 [14:39] <CubeTheThird> ??> Psich_HD win/dxdiag
#1847 [14:39] <VoxelHead> Psich_HD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1848 [14:39] <stupid3700> whoops
#1849 [14:39] <Psich_HD> thanks
#1850 [14:41] <Psich_HD> here is the link: http://paste.ubuntu.com/11458513/
#1851 [14:42] <CubeTheThird> Psich_HD, ah one moment
#1852 [14:42] <Psich_HD> ok
#1853 [14:42] <barkane13> http://paste.ubuntu.com/11457608/
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#1859 [14:43] <GreenAardvark53> Hi, I've sent an email to Mojang support about my stolen account, to which they replied with i need a transaction ID but my purchase was almost to my knowlage 3 years ago, with an account or credit card i won't have or have knowledge of
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#1861 [14:44] <GreenAardvark53> Is there anyway i could get support with this issue?
#1862 [14:44] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1863 [14:45] <Afootpluto> ??> GreenAardvark53 account/send-email
#1864 [14:45] <VoxelHead> GreenAardvark53: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#1868 [14:46] <GreenAardvark53> I would, but i do not have access to the card to which the transaction ID would be on, or the email to which it would have been sent due to the fact i brought my account 3 years ago
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#1872 [14:47] <Afootpluto> ??> GreenAardvark53 account/trans-id
#1873 [14:47] <VoxelHead> GreenAardvark53: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1874 [14:47] <VoxelHead> GreenAardvark53: If you used PaySafeCard, your transaction ID is the card number.
#1875 [14:48] <Afootpluto> GreenAardvark53, you will need to email mojang with your transaction ID
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#1879 [14:49] <GreenAardvark53> I have already read all of this, but i ahve lost access to the email and paypal which i purchased it, all i have is the last few email adresses and the last few passwords for proof of purchase, please tell me if this won't work and i will simply re buy an account
#1880 [14:49] <Psich_HD> CubeTheThird have you seen my drivers?
#1881 [14:49] <CubeTheThird> Psich_HD, yes just a moment
#1882 [14:49] <Psich_HD> ok
#1883 [14:49] <CubeTheThird> GreenAardvark53, you don't have access to your paypal anymore?
#1884 [14:49] <CubeTheThird> Psich_HD, http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
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#1886 [14:51] <battlebot1000> i i cant log into my minecraft account it says my account has been migrated but i didnt do anything
#1887 [14:51] <CubeTheThird> ??> GreenAardvark53 scold/pm
#1888 [14:51] <VoxelHead> GreenAardvark53: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1889 [14:51] <CubeTheThird> battlebot1000, you will have to contact Mojang about this
#1890 [14:51] <CubeTheThird> ??> battlebot1000 mojang/email
#1891 [14:51] <VoxelHead> battlebot1000: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1892 [14:51] <VoxelHead> battlebot1000: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1893 [14:51] <battlebot1000> ok thank you
#1894 [14:52] <devlyn> my minecraft data and password have been hacked what should i do!?!
#1895 [14:52] <GreenAardvark53> CubeTheThird i have no idea how to use IRC I'm sorry what is the PM command
#1896 [14:52] <CubeTheThird> ??> devlyn account/hacked
#1897 [14:52] <VoxelHead> devlyn: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1898 [14:52] <VoxelHead> devlyn: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1899 [14:52] <Psich_HD> CubeTheThird thanks for your help ;)
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#1901 [14:54] <devlyn> i dont have apassword because SOMEONE changed it and it was not me!!!!!!!!!!!!!!
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#1903 [14:54] <CubeTheThird> devlyn, have you tried resetting the password?
#1904 [14:54] <GreenAardvark53> The paypal would have been my parents, the only thing i have is previous passwords and activities
#1905 [14:54] <devlyn> yes
#1906 [14:54] <devlyn> ihave
#1907 [14:55] <CubeTheThird> GreenAardvark53, and you can't get your parents to access it?
#1908 [14:55] <CubeTheThird> devlyn, then you have to contact Mojang
#1909 [14:55] <CubeTheThird> ??> devlyn mojang/email
#1910 [14:55] <VoxelHead> devlyn: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1911 [14:55] <VoxelHead> devlyn: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1912 [14:55] <devlyn> i have tried MANY times before
#1913 [14:55] <igumzz> Hi, i am having trouble playing minecraft, I keep getting a FATAL ERROR, when launching
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#1915 [14:55] <CubeTheThird> devlyn, you sent then your transaction ID?
#1916 [14:55] <devlyn> yep
#1917 [14:55] <CubeTheThird> igumzz, copy the complete error log onto http://paste.ubuntu.com and give the URL here.
#1918 [14:56] <GreenAardvark53> I do not no, which is why im at a lose, should i simply purchase a new one?
#1919 [14:56] <CubeTheThird> devlyn, when did you email them?
#1920 [14:56] <igumzz> Okay!
#1921 [14:56] <CubeTheThird> GreenAardvark53, well without the transaction ID from the purchase, you don't have proof of ownership
#1922 [14:57] <GreenAardvark53> Alright thanks for the help
#1923 [14:57] <devlyn> about a week and a half ago with no responce
#1924 [14:57] <devlyn> so far atleast
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#1926 [14:57] <devlyn> at least
#1927 [14:58] <CubeTheThird> devlyn, and I trust you checked your spam folder for the reply?
#1928 [14:58] <devlyn> you bet i did i LIVE N LOVE minecraft
#1929 [14:58] <igumzz> Here is the link for the error log: http://paste.ubuntu.com/11458719/
#1930 [14:59] <CubeTheThird> devlyn, what email provider do you use?
#1931 [14:59] <devlyn> gmail
#1932 [14:59] <CubeTheThird> igumzz, can you show me a paste of the launcher log too?
#1933 [15:00] <igumzz> Is that the text above the error?
#1934 [15:00] <CubeTheThird> devlyn, hmm.. odd. I suppose you could try contacting them again, and ask to have them contact you via a different email, if you have one
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#1936 [15:00] <CubeTheThird> igumzz, .. if there's more I want to see all of it
#1937 [15:01] * AQUATICCOO [AQUATICCOO@notlogged] has joined #minecrafthelp
#1938 [15:01] <igumzz> http://paste.ubuntu.com/11458850/
#1939 [15:01] <igumzz> Thats all
#1940 [15:01] <AQUATICCOO> http://paste.ubuntu.com/11458794/
#1941 [15:01] <CubeTheThird> ??> igumzz win/!
#1942 [15:01] <VoxelHead> igumzz: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#1943 [15:01] <VoxelHead> igumzz: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#1944 [15:01] <AQUATICCOO> alguem me ajuda ai?
#1945 [15:01] <CubeTheThird> AQUATICCOO, one moment
#1946 [15:01] <CubeTheThird> AQUATICCOO, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1947 [15:02] <AQUATICCOO> obg
#1948 [15:02] <igumzz> I will give that a go, thank you
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#1951 [15:04] <devlyn> that was my most resent contacting to mojang about this issue ive contacted 19 other times and counting about this issue alone
#1952 [15:04] <Pamys> 11458768
#1953 [15:04] <FatCowKiller> I keep getting error "Internalexception:Java.io.IOException:An established connection was aborted by the software in your host machine " . This happens only when I join multiplayer servers and i cannot find a fix anywhere.
#1954 [15:05] <Pamys> o meu ta pedindo pra atualizar os driver de video
#1955 [15:05] * IronWizz4rd [IronWizz4rd@notlogged] has joined #minecrafthelp
#1956 [15:06] <CubeTheThird> FatCowKiller, any server?
#1957 [15:06] <CubeTheThird> Pamys, one moment
#1958 [15:06] <FatCowKiller> any server, it used to be a select few but now all of them
#1959 [15:06] <CubeTheThird> Pamys, you did not paste the complete report onto the website
#1960 [15:06] <CubeTheThird> FatCowKiller, please run a test here: speedtest.net
#1961 [15:06] <Jaden_Phoenix> CubeTheThird
#1962 [15:07] <Pamys> o meu ta pedindo pra atualizar os drivers de video
#1963 [15:07] <Jaden_Phoenix> I finished the download you sent me
#1964 [15:07] <Jaden_Phoenix> What do I do
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#1966 [15:07] * AQUATICCOO [AQUATICCOO@notlogged] has quit. (Ping timeout: 204 seconds)
#1967 [15:07] <CubeTheThird> Pamys, we only speak English here
#1968 [15:07] <CubeTheThird> Jaden_Phoenix, install it now
#1969 [15:08] <Jaden_Phoenix> Install what?
#1970 [15:08] <FatCowKiller> ok i tested it
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#1972 [15:09] <Jaden_Phoenix> Install What??
#1973 [15:09] <devlyn> although i have no other issues besides my pe server being taken over because my idiot admin deoped me and opped other people who deoped him
#1974 [15:09] <FatCowKiller> download speed of 20.48 mbs and upload of 1.77 mbs, with a ping of 20 ms
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#1977 [15:10] <devlyn> im still on btw
#1978 [15:10] <CubeTheThird> Jaden_Phoenix, the driver I sent you
#1979 [15:10] <Jaden_Phoenix> I did
#1980 [15:11] <CubeTheThird> Jaden_Phoenix, ok, try playing the game again. You may have to reboot first
#1981 [15:11] <Jaden_Phoenix> Reboot - as mean to restart the whole computer or minecraft?
#1982 [15:11] <CubeTheThird> Jaden_Phoenix, restart the whole computer
#1983 [15:11] <Jaden_Phoenix> Aw..
#1984 [15:11] <Jaden_Phoenix> I'm downloading some games
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#1987 [15:12] <CubeTheThird> Jaden_Phoenix, you can try the game without rebooting, but I can't guarantee it will work
#1988 [15:12] <Jaden_Phoenix> (Since I just restarted my whole computer) (As in like the WHOLE COMPUTER)
#1989 [15:12] <devlyn> hello???
#1990 [15:12] <Jaden_Phoenix> Oh
#1991 [15:12] <Jaden_Phoenix> .-.
#1992 [15:12] <CubeTheThird> devlyn, .. not sure what else I can recommend
#1993 [15:12] * Peertjepeer [Peertjepeer@notlogged] has quit. (Client Quit)
#1994 [15:12] <devlyn> :(
#1995 [15:12] <devlyn> OK
#1996 [15:12] <Jaden_Phoenix> Cube I feel bad because you did so much for me .-.
#1997 [15:13] <devlyn> thx
#1998 [15:13] <Jaden_Phoenix> Cube
#1999 [15:13] <CubeTheThird> yes../
#2000 [15:13] <CubeTheThird> ?
#2001 [15:13] <CubeTheThird> ?
#2002 [15:13] * devlyn [devlyn@notlogged] has left #minecrafthelp
#2003 [15:13] <Jaden_Phoenix> Can I have your skype I want something else to tell you..
#2004 [15:13] <CubeTheThird> no
#2005 [15:13] <Firstchild23> i can't remember what my minecraft password is and i sent it to my email but it isnt working. Please help me!
#2006 [15:13] <Jaden_Phoenix> Mkay.
#2007 [15:13] <FatCowKiller> cube i got ping of 20 ms, dwld speed of 20.48 mbs and upload of 1.77 mbs
#2008 [15:14] <CubeTheThird> FatCowKiller, hmm. what anti-virus and firewall software do you have?
#2009 [15:14] <CubeTheThird> Firstchild23, you will have to contact Mojang in that case
#2010 [15:14] <CubeTheThird> ??> Firstchild23 mojang/email
#2011 [15:14] <VoxelHead> Firstchild23: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2012 [15:14] <VoxelHead> Firstchild23: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2013 [15:14] <Firstchild23> thank you
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#2015 [15:14] <FatCowKiller> avg,malwarebytes, windows firewall. ive checked all of that already along with reinstalling the game, checked my graphics drivers, and checked java updates
#2016 [15:15] <CubeTheThird> FatCowKiller, avg free?
#2017 [15:15] <FatCowKiller> ya
#2018 [15:15] <Cloud_mass> 为什么我打不开正版登录器
#2019 [15:15] <CubeTheThird> Cloud_mass, we only speak English here
#2020 [15:16] <Cloud_mass> 好 等一下 我去翻译
#2021 [15:17] <Afootpluto> Cloud_mass, 你会说英文吗？
#2022 [15:17] <Cloud_mass> Why I can not open a genuine logger?
#2023 [15:17] <Cloud_mass> no i came from china
#2024 [15:17] <FatCowKiller> 回到你的愚蠢醜陋的國家，你拉屎中國
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#2027 [15:18] <FatCowKiller> no other ideas cube?
#2028 [15:18] <CubeTheThird> FatCowKiller, I suppose you could try a different malware scan
#2029 [15:19] <CubeTheThird> ??> FatCowKiller av/adwcleaner
#2030 [15:19] <VoxelHead> FatCowKiller: ADWCleaner is an utility to clean a PC which is infested with malware.
#2031 [15:19] <VoxelHead> FatCowKiller: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2032 [15:19] <FatCowKiller> i dont think that would really have an effect tho
#2033 [15:20] <FatCowKiller> i encountered this problem right after i built this one
#2034 [15:20] * MrLeMonier [MrLeMonier@notlogged] has quit. (Ping timeout: 204 seconds)
#2035 [15:20] <FatCowKiller> built this computer
#2036 [15:20] * Sgt_Snake11 [Sgt_Snake11@notlogged] has joined #minecrafthelp
#2037 [15:20] <CubeTheThird> oh?
#2038 [15:20] * charli [charli@notlogged] has joined #minecrafthelp
#2039 [15:21] <Sgt_Snake11> I need help I cannot play agaraian skys 2 It says windows socket error: 10106: create and it also says make sure minecraft isnt blocked and we cannot connect to servers.
#2040 [15:21] <FatCowKiller> i only had this problem with one server on my old one and then a few days after i built this one i have this problem on all of them
#2041 [15:21] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 378 seconds)
#2042 [15:22] <CubeTheThird> Sgt_Snake11, can you open cmd as administrator?
#2043 [15:22] <Sgt_Snake11> How so?
#2044 [15:22] * FatCowKiller [FatCowKiller@notlogged] has quit. (Quit: Web client closed)
#2045 [15:22] <Sgt_Snake11> Im a administator
#2046 [15:22] <CubeTheThird> Sgt_Snake11, search your computer for cmd, right-click on it and choose Run as Administrator
#2047 [15:22] <Sgt_Snake11> kk
#2048 [15:22] <Sgt_Snake11> I have the black cmd box open
#2049 [15:23] <Sgt_Snake11> Command prompt? Is that what your talking about?
#2050 [15:24] <Sgt_Snake11> Never mind I opened it with admininstator
#2051 [15:24] <Sgt_Snake11> Now what?
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#2055 [15:24] <Jaden_Phoenix> CubeTheThird
#2056 [15:25] <CubeTheThird> yes?
#2057 [15:25] <Pixel> WHY I CANT OPEN A MINECRAFT>
#2058 [15:25] <CubeTheThird> Sgt_Snake11, run this command: netsh winsock reset
#2059 [15:25] <CubeTheThird> Pixel, turn off caps lock please. What happens when you try?
#2060 [15:25] <Sgt_Snake11> What will that do?
#2061 [15:25] <CubeTheThird> Sgt_Snake11, reset your winsock
#2062 [15:25] <Jaden_Phoenix> When I tried doing the final installation it said NVIDIA GeForce Experience requires Windows Vista Service Pack 1
#2063 [15:25] <Sgt_Snake11> It says I have to reset my computer..
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#2066 [15:26] <CubeTheThird> Jaden_Phoenix, you don't need geforce experience, though I highly recommend you install all updates and service packs for your computer
#2067 [15:26] <CubeTheThird> Sgt_Snake11, do that
#2068 [15:26] <Sgt_Snake11> kk
#2069 [15:26] <Pixel_> Why i cant open Minecraft?
#2070 [15:26] * Sgt_Snake11 [Sgt_Snake11@notlogged] has quit. (Quit: http://www.kiwiirc.com/ - A hand crafted IRC client)
#2071 [15:26] <Jaden_Phoenix> Okay
#2072 [15:27] <CubeTheThird> Pixel_, what happens when you try?
#2073 [15:27] * Pamys [Pamys@notlogged] has quit. (Quit: Web client closed)
#2074 [15:27] <Pixel_> just wont open
#2075 [15:27] <Pixel_> :(
#2076 [15:27] <CubeTheThird> Pixel_, what doesn't open? The installer? the Launcher? the game?
#2077 [15:27] <Pixel_> the launcher
#2078 [15:28] <CubeTheThird> Pixel_, what happens when you try opening the launcher?
#2079 [15:28] * Pixel [Pixel@notlogged] has quit. (Ping timeout: 204 seconds)
#2080 [15:28] <Pixel_> JUST won't open
#2081 [15:28] <CubeTheThird> Pixel_, so you double-click on the launcher, and nothing happens?
#2082 [15:28] <Jaden_Phoenix> Welp I dont need any more info so bye guys :D
#2083 [15:28] <Pixel_> yes
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#2086 [15:29] <CubeTheThird> Pixel_, but you were able to install the game, correct?
#2087 [15:29] <Pixel_> yes
#2088 [15:29] * igumzz [igumzz@notlogged] has joined #minecrafthelp
#2089 [15:29] <CubeTheThird> Pixel_, ok, can you open the installation directory? C:\Program Files (x86)\Minecraft
#2090 [15:30] <Pixel_> yes
#2091 [15:30] <igumzz> Hi I tried to change my account name on my PC but it didn't change my user folder name, which still has an exclamation mark in it, how do I change that?
#2092 [15:30] * kandi [kandi@notlogged] has quit. (Client Quit)
#2093 [15:30] <CubeTheThird> Pixel_, there, open the nativelog file
#2094 [15:30] <CubeTheThird> igumzz, as indicated, changing the name will NOT change the folder names. You have to create a new account
#2095 [15:31] <Pixel_> OK
#2096 [15:31] <CubeTheThird> Pixel_, copy the text there and paste it onto http://paste.ubuntu.com and give the URL here.
#2097 [15:32] <Pixel_> THANKS
#2098 [15:33] * Sgt_Snake [Sgt_Snake@notlogged] has joined #minecrafthelp
#2099 [15:33] <Sgt_Snake> Cube im back
#2100 [15:33] <Sgt_Snake> Now what do I have to do?
#2101 [15:33] <Pixel_> http://www.twitch.tv/lhynas JOIN STREAM
#2102 [15:33] * london02 [london02@notlogged] has joined #minecrafthelp
#2103 [15:33] <CubeTheThird> Sgt_Snake, try the game again
#2104 [15:33] <Pixel_> http://www.twitch.tv/lhynas
#2105 [15:33] <Pixel_> http://www.twitch.tv/lhynas
#2106 [15:33] * CubeTheThird kicked Pixel_ from #minecrafthelp (Reason: ixel_ :no advertising)
#2107 [15:34] <Sgt_Snake> kk ill go for it
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#2114 [15:39] <Sgt_Snake> CUBE!
#2115 [15:39] <Sgt_Snake> THANK YOU SO MUCH! YOUR AMAZING!
#2116 [15:39] <CubeTheThird> yes..?
#2117 [15:39] <CubeTheThird> haha glad it worked
#2118 [15:39] <Sgt_Snake> Omg thanks so much!
#2119 [15:39] <Sgt_Snake> Thanks so much again and ima go play ;)
#2120 [15:39] <Sgt_Snake> Bye
#2121 [15:40] <CubeTheThird> have fun!
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#2132 [15:50] <mrswaggzz> I've tried everything I can think of short of uninstalling and reinstalling minecraft. I stil get the Java binary fail. Here's the latest crash information [15:47:00] [Server thread/WARN]: Can't keep up! Did the system time change, or is the server overloaded? Running 12310ms behind, skipping 246 tick(s
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#2134 [15:51] <CubeTheThird> mrswaggzz, paste it onto http://paste.ubuntu.com and give the URL here.
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#2136 [15:52] <mrswaggzz> http://paste.ubuntu.com/11459625/
#2137 [15:52] <CubeTheThird> mrswaggzz, can you show me the launcher log?
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#2140 [15:54] <Policeman911> Hello does anybody know how to get rid of herobrine
#2141 [15:54] <mrswaggzz> http://paste.ubuntu.com/11459660/
#2142 [15:54] <CubeTheThird> Policeman911, herobrine does not exist in vanilla minecraft
#2143 [15:55] <CubeTheThird> mrswaggzz, ok let's first try a clean install of the game
#2144 [15:55] <CubeTheThird> ??> mrswaggzz win/reinst
#2145 [15:55] <VoxelHead> mrswaggzz: You may need to reinstall the locally installed files that Minecraft puts into place.
#2146 [15:55] <VoxelHead> mrswaggzz: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2147 [15:55] <Policeman911> Do you have a phone number I can call you on
#2148 [15:55] <CubeTheThird> no
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#2152 [15:57] <samuel> hola no puedo jugar ya que cuando kiero empezar me dicen k tengo un problema con los drivers
#2153 [15:57] <CubeTheThird> samuel, we only speak English here
#2154 [15:58] <samuel> bueno no te preocupes k lo traduzcan jajajaja
#2155 [15:58] <CubeTheThird> samuel, please use translate.google.com
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#2160 [16:07] <L3g3ndaryWEAPON> Minecraft 1.7.10 Help No Multiplayer selection also cant make Singleplayer world.
#2161 [16:07] <CubeTheThird> L3g3ndaryWEAPON, does 1.8 work?
#2162 [16:07] <L3g3ndaryWEAPON> i added mods to it
#2163 [16:07] <CubeTheThird> L3g3ndaryWEAPON, we do not support mods here
#2164 [16:08] <L3g3ndaryWEAPON> ok sorry do you know where i can go ?
#2165 [16:08] <CubeTheThird> L3g3ndaryWEAPON, a forum or website for the mods you installed
#2166 [16:08] <L3g3ndaryWEAPON> thank you
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#2179 [16:17] <nick> My minecraft will not download for the first time
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#2181 [16:18] <Guest1075> My minecraft game will not download for the first time
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#2184 [16:20] <Rich_> I am unable to connect via WiFi to another PE game. Is there a server outage?
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#2200 [16:24] <nathan_> hi
#2201 [16:25] <CubeTheThird> hello nathan_
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#2203 [16:25] <s528093_> When i try to use 1.8 forge on my linux ubuntu i get this message
#2204 [16:25] <s528093_> [16:01:18] [main/INFO] [LaunchWrapper]: Loading tweak class name net.minecraftforge.fml.common.launcher.FMLTweaker [16:01:18] [main/INFO] [LaunchWrapper]: Using primary tweak class name net.minecraftforge.fml.common.launcher.FMLTweaker [16:01:18] [main/INFO] [LaunchWrapper]: Calling tweak class net.minecraftforge.fml.common.launcher.FMLTweaker [16:01:19] [main/INFO] [FML]: Forge Mod Loader version 8.0.37.1334 for Minecraft 1.8 load
#2205 [16:25] <CubeTheThird> ??> s528093_ mods
#2206 [16:25] <VoxelHead> s528093_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2207 [16:25] <VoxelHead> s528093_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2208 [16:25] <s528093_> ok
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#2210 [16:26] <nathan_> I am getting this message when trying to install minecraft
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#2213 [16:28] <nathantelke> hi
#2214 [16:28] <CubeTheThird> hello again
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#2216 [16:28] <nathantelke> so I am getting this message when trying to install minecraft
#2217 [16:29] <nathantelke> "unable to start the minecraft runtime environment this is most likely caused by a corruption"
#2218 [16:29] <CubeTheThird> nathantelke, can you open the installation folder?
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#2221 [16:30] <DellMan> hey guys i'm having a error trying to get my kids Mindcraft game to work
#2222 [16:30] <DellMan> it keeps getting an error regarding the video card
#2223 [16:30] <DellMan> any suggestions
#2224 [16:30] <nathantelke> yes i can
#2225 [16:30] <CubeTheThird> DellMan, do you have a dxdiag report?
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#2227 [16:30] <DellMan> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x291f3e88, pid=2800, tid=5592 #
#2228 [16:30] <CubeTheThird> nathantelke, there, delete ALL the files, and reinstall the game
#2229 [16:30] <nathantelke> wait i got it working
#2230 [16:30] <CubeTheThird> ??> DellMan win/dxdiag
#2231 [16:30] <VoxelHead> DellMan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2232 [16:31] <DellMan> Thank you guys, let me try this out quick!
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#2234 [16:33] <DellMan> oh this is just a diagnostic...do you need to post it to that forum?
#2235 [16:33] <DellMan> *do I need to...
#2236 [16:33] <CubeTheThird> DellMan, yes, paste it onto the website, as the instructions indicate, and give the link here
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#2240 [16:35] <DellMan> http://paste.ubuntu.com/11460193/
#2241 [16:35] <CubeTheThird> DellMan, ahh I see. Try using the game version 1.7.2
#2242 [16:35] <CubeTheThird> ??> DellMan launcher/change-version
#2243 [16:35] <VoxelHead> DellMan: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2244 [16:36] <DellMan> which version do you suggest?
#2245 [16:36] <CubeTheThird> 1.7.2
#2246 [16:37] <DellMan> ok guys running now
#2247 [16:37] <DellMan> cross you finges
#2248 [16:37] <DellMan> kids have been driving me crazy over this
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#2260 [16:56] <Benomaleno> Hello, Every time I open up Minecraft (Launcher) It loads, then closes. I have uninstalled it and reinstalled it many times, i've tried reinstalling java various times and I've tried to repair it using the link on the Minecraft website, the crash report is here: http://paste.ubuntu.com/11460583/
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#2264 [17:03] <Extreme> Benomaleno: When did it stop working?
#2265 [17:03] <Extreme> Benomaleno: Or has it not worked at all?
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#2268 [17:04] <Benomaleno> It used to work but now it doesn't
#2269 [17:04] <Benomaleno> it stopped working a few weeks ago
#2270 [17:04] <Extreme> Benomaleno: What did you do that made it not work? Did you install a program or anything?
#2271 [17:04] <helpme> hello im new to minecraft i tried to make an account but i didnt recive a verefication email from yesterday
#2272 [17:04] <Benomaleno> If I knew then it would be fixed right now
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#2275 [17:05] <Extreme> Benomaleno: Things don't break by themselves, you know what you did. Did you install a program recently?
#2276 [17:05] <Mazda> Hello!
#2277 [17:05] <helpme> hello im new to minecraft i tried to make an account but i didnt recive a verefication email from yesterday
#2278 [17:05] <Extreme> Mazda: Hello.
#2279 [17:05] <Extreme> helpme: What email provider are you using?
#2280 [17:05] <Benomaleno> If I knew what I did then it would be fixed, like I said I don't know.
#2281 [17:05] <helpme> outlook
#2282 [17:06] <Mazda> So lately I noticed this glitch on my MC, may you help me sir?
#2283 [17:06] <Extreme> Benomaleno: I'll assume that's a no - you probably installed a Windows Update that updated your graphics drivers and that may be causing issues. Do the following please:
#2284 [17:06] <Extreme> ??> Benomaleno win/dxdiag
#2285 [17:06] <VoxelHead> Benomaleno: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2286 [17:06] <Extreme> Mazda: ask away!
#2287 [17:06] <Benomaleno> Yeah I've already done that
#2288 [17:07] <Mazda> Thank you. Past few days I had a new PC. Decided to redownload MC and such.
#2289 [17:07] <helpme> extreme hotmail on outlook
#2290 [17:07] <Mazda> Everything was flawless, until I went on multiplayer servers.
#2291 [17:07] <Extreme> helpme: try using gmail
#2292 [17:07] <Benomaleno> http://paste.ubuntu.com/11460772/
#2293 [17:07] <helpme> ok ill try
#2294 [17:07] <helpme> brb
#2295 [17:08] <Mazda> I couldn't see anyone else's skin including my own.
#2296 [17:08] <Mazda> Servers aren't running in offline mode, tryed logging out, tried reinstalling
#2297 [17:08] <Extreme> Benomaleno: One moment
#2298 [17:09] <Mazda> Default texture pack as well. I'm losing hope for my future youtube
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#2300 [17:09] <Extreme> Mazda: When did it stop working?
#2301 [17:09] <Benomaleno> Ok
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#2303 [17:09] <Mazda> Around 2 days ago
#2304 [17:09] <Mazda> Around 2 days ago
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#2306 [17:10] <Mazda> I have screenshots if needed sir.
#2307 [17:10] <helpme> what is the usual wait time for a verefication email to arrive?
#2308 [17:10] <Extreme> helpme: A minute or two.
#2309 [17:10] <Extreme> Mazda: Do you know what you did that made it not work?
#2310 [17:10] <helpme> ok it arrived THANK YOU so muchhhhhhhhhhhhh
#2311 [17:11] <Mazda> No clue. My files aren't corrupt. Tried reinstalling/repairing.
#2312 [17:11] <Extreme> helpme: No problem. Microsoft drops some of Mojang's emails likely due to them sending an influx of emails.
#2313 [17:11] <Mazda> Tried contacting server owners and others. Seems as its my bad day.
#2314 [17:11] <Extreme> Benomaleno: Open Device Manager via right clicking the start icon and press "Device Manager" - tell me when you are there
#2315 [17:12] <Benomaleno> im there
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#2317 [17:13] <Extreme> Benomaleno: Expand "Display adapters" and you should see "Intel HD Graphics," right click it and press "Properties"
#2318 [17:13] <Extreme> e.g. https://i.imgur.com/qu86tZW.png
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#2320 [17:14] <Extreme> Benomaleno: Go the "Driver" tab in the new window, do you see the "Roll Back Driver" option?
#2321 [17:14] <Mazda> Extreme... I need this fixed ASAP. Any help?
#2322 [17:14] <Extreme> Mazda: What is your username?
#2323 [17:14] <Mazda> MazdaGaming
#2324 [17:15] <Benomaleno> no
#2325 [17:15] <Extreme> Mazda: Are you sure you didn't do anything at all to make it not work?
#2326 [17:15] <Benomaleno> there's no option
#2327 [17:15] <Extreme> Benomaleno: What do you see?
#2328 [17:15] <Mazda> Dead positive.
#2329 [17:15] <Benomaleno> the option's there but you can't click on it
#2330 [17:15] <Extreme> Mazda: What do you see when you go to http://textures.minecraft.net/texture/3e6fd556158a0888a5daa65ad0b2c4c4833ebef28c038a43b1ca19ad23f7 ?
#2331 [17:16] * MCGamerx19 [MCGamerx19@notlogged] has quit. (Client Quit)
#2332 [17:16] <Mazda> My skin
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#2335 [17:16] <Extreme> Benomaleno: One moment.
#2336 [17:16] <Benomaleno> ok
#2337 [17:16] <Crashy> Could someone help me with this crash that keeps on happening? http://pastebin.com/JLWcAq9Y
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#2339 [17:17] <Extreme> Mazda: What happens when you go to https://sessionserver.mojang.com/ ?
#2340 [17:17] <Mazda> Its some type of code?
#2341 [17:17] <MCGamerx19> When ever i click on play in minecraft, it kept on saying "Lacked of updated graphics drivers
#2342 [17:18] <Extreme> Benomaleno: Go to https://downloadcenter.intel.com/download/24869/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-32-bit and download: win32_153619.zip
#2343 [17:18] <Crashy> Ummm anyone?
#2344 [17:18] <Mazda> "Implention" and all this other stuff.
#2345 [17:18] <Extreme> Benomaleno: actually, use this link instead: https://downloadcenter.intel.com/download/24870/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit and get: win64_153619.zip
#2346 [17:18] <Benomaleno> third time downloading that thing, let's hope it works this time.
#2347 [17:18] <Extreme> Mazda: Paste the output you get here.
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#2349 [17:19] <Mazda> Yes sir. one second.
#2350 [17:19] <Extreme> Benomaleno: are you sure you tried the ZIP and not the EXE?
#2351 [17:19] <Mazda> {"Status":"OK","Runtime-Mode":"productionMode","Application-Author":"Mojang Web Force","Application-Description":"Mojang Session Server.","Specification-Version":"2.7.5","Application-Name":"yggdrasil.session.restlet.server","Implementation-Version":"2.7.5_build200","Application-Owner":"Mojang"}
#2352 [17:19] <Benomaleno> yeah i've tried both before
#2353 [17:19] <Benomaleno> but they were the 64 not 32
#2354 [17:20] <Extreme> Benomaleno: Did you install through the Device manager or just running "setup.exe"?
#2355 [17:20] <Benomaleno> "The installed package is not supported by this processor type"
#2356 [17:20] <Benomaleno> setup.exe
#2357 [17:21] <Mazda> Extreme is this a problem with my MC?
#2358 [17:21] <Extreme> Mazda: What do you get when you go to https://sessionserver.mojang.com/session/minecraft/profile/4a0656ce49944fd692e312f1f5760533 ?
#2359 [17:22] <Mazda> {"id":"4a0656ce49944fd692e312f1f5760533","name":"MazdaGaming","properties":[{"name":"textures","value":"eyJ0aW1lc3RhbXAiOjE0MzMwMjQ1MDQ4MzUsInByb2ZpbGVJZCI6IjRhMDY1NmNlNDk5NDRmZDY5MmUzMTJmMWY1NzYwNTMzIiwicHJvZmlsZU5hbWUiOiJNYXpkYUdhbWluZyIsInRleHR1cmVzIjp7IlNLSU4iOnsidXJsIjoiaHR0cDovL3RleHR1cmVzLm1pbmVjcmFmdC5uZXQvdGV4dHVyZS8zZTZmZDU1NjE1OGEwODg4YTVkYWE2NWFkMGIyYzRjNDgzM2ViZWYyOGMwMzhhNDNiMWNhMTlhZDIzZjcifX19"}]}
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#2361 [17:22] <Extreme> Benomaleno: before you manually install it, have you tried the Intel® Driver Update Utility?
#2362 [17:22] <Neji_Gamer_BR> Meu minecraft nao entra só da crash
#2363 [17:22] <Neji_Gamer_BR> crash
#2364 [17:23] <Extreme> ??> Neji_Gamer_BR lang/es
#2365 [17:23] <VoxelHead> Neji_Gamer_BR: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2366 [17:23] <Lord_Ralex> Benomaleno, what did your IT guy say
#2367 [17:23] <Benomaleno> i probably have
#2368 [17:23] <Extreme> Mazda: What antivirus and/or firewall are you using?
#2369 [17:23] <Benomaleno> Couldn't get onto him
#2370 [17:23] <Crashy> Again, Could someone help me with this crash that keeps on happening? http://pastebin.com/JLWcAq9Y
#2371 [17:24] <Extreme> Crashy: Try renaming your world save.
#2372 [17:24] <Mazda> Wait. Extreme... Is my internet blocking it?
#2373 [17:24] <Extreme> ??> Crashy win/.minecraft
#2374 [17:24] <VoxelHead> Crashy: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#2375 [17:24] <Extreme> Mazda: No, if sessionserver and textures.minecraft.net work, your internet is fine
#2376 [17:25] <Extreme> Mazda: Something on your PC (possibly also Minecraft to blame) is making it not work
#2377 [17:25] <Mazda> That's the problem. The links you gave me work on my mobile. But not on my laptop.
#2378 [17:25] <Extreme> Mazda: Oh? You should have said that, then..
#2379 [17:25] <Benomaleno> Hello
#2380 [17:25] <Benomaleno> ?
#2381 [17:26] * Neji_Gamer_BR [Neji_Gamer_BR@notlogged] has quit. (Quit: Web client closed)
#2382 [17:26] <Mazda> on laptop it tells me my internet is blocking it... on mobile nothing.
#2383 [17:26] <Extreme> Mazda: try those URLs at the computer with the issue and give us the output
#2384 [17:26] <Extreme> Mazda: What does it say?
#2385 [17:27] <Mazda> "You attempted to access a URL *URL here* Contact your network administrator for help?
#2386 [17:27] <Extreme> Mazda: are you using a private network or a corporate/school one?
#2387 [17:27] <Mazda> Private
#2388 [17:27] <Benomaleno> Extreme can you please help
#2389 [17:28] <Extreme> Benomaleno: Can you not contact your IT staff?
#2390 [17:28] <Benomaleno> I will tomorrow, if you guys can't help.
#2391 [17:29] <Mazda> Extreme I'm guessing its my internet provider. "Keyword Filter"...
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#2393 [17:29] <Extreme> Benomaleno: You said that it worked previously, so you could try a System restore if you do not mind and revert whatever driver changes there were if any
#2394 [17:29] <Crashy> Hmmm it keeps happening after renaming... http://pastebin.com/RFaMk3Sh
#2395 [17:29] <Benomaleno> i'll wait until tomorrow
#2396 [17:29] <Benomaleno> thanks for the try, seeya.
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#2398 [17:29] <Extreme> ??> Crashy win/dxdiag
#2399 [17:29] <VoxelHead> Crashy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2400 [17:30] <Afootpluto> crashy, in your video settings make sure VBOs is off
#2401 [17:30] <Extreme> Crashy: When you're done with that, give us the contents of: C:\Users\adrian\AppData\Roaming\.minecraft\hs_err_pid7184.log
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#2403 [17:31] <Mazda> Thanks for your help Extreme. Much appreciated. Once I get keyword filter it should be good.
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#2405 [17:32] <Mazda> Cya adound
#2406 [17:32] <Extreme> Mazda: bye.
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#2408 [17:32] <Jessica> I am trying to download minecraft, and then i get a diagnosis where upon, i click the link that says; fix the problem. It then takes me to a page that says Pixel Format Not Accelerated. I did all of the instructions manually and now have my Ubuntu Paste link. Can someone help me??
#2409 [17:32] <Jessica> I really want to download Minecraft.
#2410 [17:32] <Extreme> Jessica: Give us the link.
#2411 [17:32] <Jessica> ------------------ System Information ------------------ Time of this report: 5/30/2015, 17:27:04 Machine name: USER Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Compaq dc7900 Small Form Factor BIOS: Default System BIOS Proces
#2412 [17:33] <Jessica> tgats tge kubj
#2413 [17:33] <Crashy> hs_err_pid7184: http://pastebin.com/2HsBKYYZ
#2414 [17:33] <Jessica> the link
#2415 [17:33] <Jessica> http://paste.ubuntu.com/11461075/
#2416 [17:34] <Extreme> Jessica: One moment.
#2417 [17:34] <Jessica> Thank you!!!!
#2418 [17:34] <Extreme> Crashy: try disableing the option that Afootpluto told you
#2419 [17:34] <Jessica> best "tech support" ever!!!
#2420 [17:35] <Crashy> Seemed to work to deactivate VBOS Thanks! I'll see if something goes wrong
#2421 [17:36] <Extreme> Jessica: Your graphics chipset dosen't have updated drivers for 8+ from Intel that support OGL, so you'll have to downgrade your PC if you wish to play Minecraft
#2422 [17:37] <Extreme> Jessica: you can try however to manually install the 7 drivers however: https://downloadcenter.intel.com/download/22166/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-zip-
#2423 [17:37] <Jessica> im confused.
#2424 [17:37] <Jessica> so minecraft isnt up to date with my system, or is it the other way around?
#2425 [17:38] <Crashy> Excellent! Everything is fine thanks Extreme and Afootpluto
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#2428 [17:38] <Extreme> Jessica: Basically, you will need to downgrade back to Windows 7 if you want to play Minecraft. The reason is that software running on your computer (not Minecraft) is not updated to support Windows 8
#2429 [17:38] <Jessica> oh okay.
#2430 [17:38] <Extreme> Jessica: Without that software, Minecraft will not work.
#2431 [17:40] <Jessica> and so if i go to the link you provided, i can downgrade to windows 7?
#2432 [17:40] <Jessica> could you walk me through that as well? lol
#2433 [17:40] <Jessica> am i supposed to pick one of these; Intel® B43 Express Chipset Intel® G41 Express Chipset Intel® G43 Express Chipset Intel® G45 Express Chipset Intel® Q43 Express Chipset Intel® Q45 Express Chipset Mobile Intel® 4 Series Express Chipset Family
#2434 [17:41] <Jessica> or may i just click on the file name?
#2435 [17:41] <Extreme> Jessica: No. That's outside the scope of this channel. You can ignore that link unless you have expertise in how computers work.
#2436 [17:43] <Jessica> which i dont. lol
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#2438 [17:43] <Jessica> how do i downgrade my pc?
#2439 [17:45] <Extreme> Jessica: Who upgraded your PC to Windows 8?
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#2442 [17:53] <maicon> oi
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#2451 [18:10] <monkeypotato> I tried updating my graphics drivers but when i look at the "manufacturer" for mine it just says "(standard display types)
#2452 [18:10] <Afootpluto> monkeypotato, can you give us the dxdiag?
#2453 [18:10] <monkeypotato> http://paste.ubuntu.com/11461564/
#2454 [18:11] <monkeypotato> is this it?
#2455 [18:12] <monkeypotato> i legit i have no idea what im doing pls help
#2456 [18:13] <Afootpluto> monkeypotato, i doubt your PC supports windows 8.1
#2457 [18:13] <Lord_Ralex> it is not
#2458 [18:13] <Lord_Ralex> Was not even supported on 7
#2459 [18:14] <monkeypotato> how do i fix this?
#2460 [18:14] <Lord_Ralex> Get a new machine really
#2461 [18:14] <Lord_Ralex> Yours is so old, that it was made to run with Vista.
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#2463 [18:14] <monkeypotato> yeah ive had this thing for a while, thank u for the help!!!!!!!!!!!!!
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#2475 [18:31] <Ghastman> Hello?
#2476 [18:31] <Afootpluto> hi
#2477 [18:31] <Ghastman> How do you stream in game
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#2482 [18:40] <Ryan_> I purchaced minecraft yesterday and would like to play the full version. When I log on I only get to play demo. I played the full version yesterday. I am trying to play on a different user account on the computer.
#2483 [18:41] <Ryan_> How can I play the full version on any user account on my pc?
#2484 [18:41] <Afootpluto> Ryan_, what is your username?
#2485 [18:43] <Ryan_> Mr_Kibbles
#2486 [18:46] <Ryan_> I re-register with the same email. I did not think I would be able to do that.
#2487 [18:46] <Afootpluto> ??> Ryan_ account/bug/demo
#2488 [18:46] <VoxelHead> Ryan_: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#2492 [18:51] <Ryan_> I have gone through the the only can play demo senarios. What can I do with account/bug/demo
#2493 [18:52] <Afootpluto> Ryan_, basically you are logging in with the wrong email
#2494 [18:54] <Ryan_> how can I fix that?
#2495 [18:56] <Afootpluto> Ryan_, login with the correct email
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#2500 [18:58] <imacow> i just bought a minecraft accout and it wont accsetp my password
#2501 [18:59] <imacow> all of my passwords didnt work
#2502 [19:00] <imacow> i bought a accout last year and this happend and i should have bought a nother one
#2503 [19:01] <imacow> i need help
#2504 [19:02] * A-Za-z09 [A-Za-z09@notlogged] has quit. (Ping timeout: 204 seconds)
#2505 [19:02] <imacow> yell f u
#2506 [19:03] * Lord_Ralex kicked imacow from #minecrafthelp (Reason: macow :imacow)
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#2510 [19:04] <imacow> any one on
#2511 [19:04] <Afootpluto> only 175 people
#2512 [19:04] <imacow> i need help opening my acout
#2513 [19:04] <webrosc> not if you decide to be rude like you were
#2514 [19:04] <imacow> no one answerd me
#2515 [19:05] <imacow> for 15 minits
#2516 [19:05] <webrosc> we are volunteers who do this in spare time and can be busy
#2517 [19:05] <tony12341234> auguem me ajuda a jogar minigames
#2518 [19:05] <imacow> i didnt know that sry
#2519 [19:05] <webrosc> tony12341234, english please
#2520 [19:05] <tony12341234> ???
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#2522 [19:05] * Lord_Ralex kicked imacow from #minecrafthelp (Reason: macow :You waited 4. You can how wait 3 hours.)
#2523 [19:05] <webrosc> imacow, have you tried resetting your password
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#2525 [19:06] <webrosc> ??> tony12341234 lang/pt
#2526 [19:06] <VoxelHead> tony12341234: N�s s� falamos ingl�s aqui. Voc� pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#2529 [19:17] <Ryan_> I log on with the one email it has two accounts. Can I drop one account from my email?
#2530 [19:18] <webrosc> you will have to contact Mojang to do that
#2531 [19:18] <webrosc> ??> Ryan_ mojang/email
#2532 [19:18] <VoxelHead> Ryan_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2533 [19:18] <VoxelHead> Ryan_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2534 [19:19] <Ryan_> Thanks
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#2546 [19:38] <StephenCurry> hello
#2547 [19:38] <Afootpluto> hi
#2548 [19:39] <StephenCurry> well my graphics driver is outdated
#2549 [19:39] <StephenCurry> http://paste.ubuntu.com/11462810/
#2550 [19:39] <StephenCurry> look at it
#2551 [19:39] <webrosc> your whole computer is outdated
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#2553 [19:39] <StephenCurry> well shit
#2554 [19:39] <webrosc> but may run minecraft badly
#2555 [19:40] <iSkyforce> Hello my minecraft not work , devido graphics card , if someone help Send me , I would appreciate !!! http://paste.ubuntu.com/11462791/
#2556 [19:40] <StephenCurry> my minecraft would work perfectly until 1.7.4 update
#2557 [19:40] <webrosc> one moment while i see if i can find the drivers
#2558 [19:41] <StephenCurry> well great i just wanted to play minecraft with my kids before the finals game...
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#2560 [19:41] <webrosc> StephenCurry, try the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#2561 [19:42] <StephenCurry> ok
#2562 [19:42] <webrosc> iSkyforce, your dxdiag log is incomplete
#2563 [19:42] <webrosc> we need the WHOLE log
#2564 [19:42] <StephenCurry> so i just download it?
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#2566 [19:42] <webrosc> StephenCurry, download and run
#2567 [19:43] <iSkyforce> Web que tengo que hacer? copiar absolutamente todo?
#2568 [19:43] <StephenCurry> i hate windows vista a ton
#2569 [19:43] <StephenCurry> its shitty
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#2571 [19:43] <StephenCurry> and im too rich but im lazy to get a new computer
#2572 [19:43] <StephenCurry> and download everything again
#2573 [19:43] <StephenCurry> you know?
#2574 [19:43] <webrosc> ??> iSkyforce win/dxdiag
#2575 [19:43] <VoxelHead> iSkyforce: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2576 [19:44] <StephenCurry> because these nba games are giving me little time to have fun and stuff
#2577 [19:44] <StephenCurry> i miss my kids yo
#2578 [19:44] <StephenCurry> after we win this championship im home free :D
#2579 [19:45] <iSkyforce> asi web? ya lo hice de nuevo http://paste.ubuntu.com/11462903/
#2580 [19:45] <Extreme> StephenCurry: The vista drivers should install fine on win7
#2581 [19:45] <StephenCurry> well i dont have windows 7
#2582 [19:45] <StephenCurry> i have vista
#2583 [19:45] * webrosc is english and doesn't give 2 hoots about basket ball
#2583 [19:45] <StephenCurry> I NEED WINDOWS 8 lol
#2584 [19:45] <webrosc> or people who claim to be a pro
#2585 [19:46] <StephenCurry> bro i am stephen curry.
#2586 [19:46] <StephenCurry> 1v1 me bro
#2587 [19:46] <iSkyforce> webrosc http://paste.ubuntu.com/11462903/
#2588 [19:46] <StephenCurry> ill cross you up
#2589 [19:46] <webrosc> iSkyforce, still, you're report is incomplete
#2590 [19:46] <StephenCurry> alright its installing right now
#2591 [19:47] <StephenCurry> vista is so ass
#2592 [19:47] <StephenCurry> like kyrie
#2593 [19:47] <StephenCurry> LOL
#2594 [19:48] <iSkyforce> http://paste.ubuntu.com/11462959/
#2595 [19:48] <webrosc> iSkyforce, thats it, one moment
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#2597 [19:48] <StephenCurry> oo skary
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#2599 [19:49] <iSkyforce> ok
#2600 [19:49] <StephenCurry> wait so what do i do when its done installing?
#2601 [19:49] <webrosc> iSkyforce, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
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#2603 [19:49] <webrosc> StephenCurry, reboot computer, try minecraft
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#2605 [19:49] <StephenCurry> OK :DDDD
#2606 [19:49] <StephenCurry> wait
#2607 [19:49] <iSkyforce> Despues de eso me va a ir bien el minecraft?
#2608 [19:49] <StephenCurry> what if it doesnt work
#2609 [19:50] <webrosc> iSkyforce, English please
#2610 [19:50] <StephenCurry> if it doesnt i will go full hulk on my computer
#2611 [19:50] <webrosc> StephenCurry, then you come back and we tell you again your computer is old and rubbish
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#2615 [19:50] <iSkyforce> After that I will run the minecraft ?
#2616 [19:51] <StephenCurry> OK
#2617 [19:51] <webrosc> iSkyforce, once the installer has finished, reboot your computer, then try minecraft
#2618 [19:51] <StephenCurry> ill take my shot gun and freaking shoot it
#2619 [19:51] <iSkyforce> Thanks <3
#2620 [19:51] <StephenCurry> ew
#2621 [19:51] <StephenCurry> gay
#2622 [19:51] <StephenCurry> gay
#2623 [19:51] <iSkyforce> Respect me please
#2624 [19:51] <webrosc> StephenCurry, stop spamming the chat
#2625 [19:51] <StephenCurry> alright i will brb
#2626 [19:52] <StephenCurry> um sorry sir
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#2629 [19:59] <secso> I NEED HELP
#2630 [19:59] <secso> I have problem
#2631 [19:59] <secso> Houston
#2632 [20:00] <secso> Pixel format not accelerated
#2633 [20:01] <Afootpluto> secso, Please follow these instructions at http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2634 [20:01] * StephenCurry [StephenCurry@notlogged] has joined #minecrafthelp
#2635 [20:01] <StephenCurry> ya thanks it didnt help.
#2636 [20:01] <Afootpluto> there is nothing we can do then
#2637 [20:02] <StephenCurry> WBROSC
#2638 [20:02] <StephenCurry> WEBROSC*
#2639 [20:02] * Scorpion [Scorpion@notlogged] has joined #minecrafthelp
#2640 [20:02] * rebeccaa10 [rebeccaa10@notlogged] has joined #minecrafthelp
#2641 [20:02] <Afootpluto> StephenCurry, there is nothing we can do
#2642 [20:03] <StephenCurry> what do i do
#2643 [20:03] <Afootpluto> StephenCurry, buy a new PC
#2644 [20:03] <StephenCurry> im too lazy :(
#2645 [20:03] <webrosc> i did say may to begin with
#2646 [20:03] <webrosc> your choice, be lazy, or get a pc, nothing we can do
#2647 [20:04] <StephenCurry> FUCK YOU MOTHER FUCKING ASSWHIPES
#2648 [20:04] * AuBot kicked StephenCurry from #minecrafthelp (Reason: tephenCurry :Please keep it civil.)
#2649 [20:04] <Scorpion> Hello, I've recently starting playing Minecraft again after a year-long hiatus, and after downloading and installing the most recent version I find I'm having problems with the sounds and audio. The most popular fixes I've found such as holding F3 + S and adjusting the mipmaps do not work, is there any other options?
#2650 [20:04] * StephenCurry [StephenCurry@notlogged] has joined #minecrafthelp
#2651 [20:04] <StephenCurry> im back
#2652 [20:04] <Afootpluto> hi
#2653 [20:05] <rebeccaa10> I am trying to play minecraft and it keeps crashing. Is there anything i can do? it isn't even letting me onto the home page. It says Mojang, loads for awhile, then crashes.
#2654 [20:05] <StephenCurry> "I NEED HELP"
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#2656 [20:05] <webrosc> StephenCurry, we gave you the only answer we can
#2657 [20:05] <Afootpluto> StephenCurry, help with what?
#2658 [20:05] <StephenCurry> o hey there
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#2660 [20:05] <StephenCurry> well do you have hacks for roblox
#2661 [20:05] <rebeccaa10> getting it to stop crashing. this is the third day it has been doing this
#2662 [20:05] * imMattUK [imMattUK@notlogged] has joined #minecrafthelp
#2663 [20:06] <StephenCurry> rebeccaa i feel your pain
#2664 [20:06] <Afootpluto> ??> rebeccaa10 launcher/crash-log
#2665 [20:06] <VoxelHead> rebeccaa10: We need to see your crash log, which appears after a crash.
#2666 [20:06] <VoxelHead> rebeccaa10: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2667 [20:06] <Extreme> rebeccaa10: What does it tell you when you crash?
#2668 [20:06] <StephenCurry> web u got any different driver downloads?
#2669 [20:06] <Extreme> rebeccaa10: Does it tell you "Lack of updated graphics drivers" or such?
#2670 [20:07] <Afootpluto> StephenCurry, no
#2671 [20:07] <webrosc> StephenCurry, no, if that driver didn't work, then your computer is too old to run minecraft
#2672 [20:07] <StephenCurry> well it used to be working just fine
#2673 [20:07] <Extreme> StephenCurry: Did it install properly or give you an error?
#2674 [20:08] <StephenCurry> i installed it properly
#2675 [20:08] <StephenCurry> its just because my COMPUTER IS DUMBER THAN A SACK OF POTATOS
#2676 [20:08] <Afootpluto> StephenCurry, i think your issue you are having a pebcak issue
#2677 [20:08] <Extreme> StephenCurry: Give us a new DxDiag report
#2678 [20:08] <StephenCurry> pebcak?
#2679 [20:09] <StephenCurry> ok
#2680 [20:09] <Scorpion> I'm guessing all the helper people are pre-occupied at the moment. I'm a patient fellow, I'll wait it out
#2681 [20:10] * Alcatrazgamer [Alcatrazgamer@notlogged] has quit. (Quit: Web client closed)
#2682 [20:10] <Extreme> Scorpion: What's wrong with the audio?
#2683 [20:11] <Scorpion> I wish I could provide more detail other than "it doesn't work". I've searched google results and couldn't come up with anything other than holding F3 + S or adjust the mipmap slider
#2684 [20:11] <Scorpion> both options yielded no results
#2685 [20:11] <Extreme> Scorpion: You get no audio out of Minecraft at all?
#2686 [20:11] <StephenCurry> here you go
#2687 [20:11] <StephenCurry> http://paste.ubuntu.com/11463270/
#2688 [20:12] <Extreme> StephenCurry: You did not install the driver properly, do it again. At the end it should have a log file, we need to see that log file
#2689 [20:12] <StephenCurry> dangit
#2690 [20:12] <Scorpion> nope, not a peep out of Minecraft. It appears on the sound mixer on my toolbar but does not show any outputs when I test the sound
#2691 [20:12] <StephenCurry> can i have the link again
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#2693 [20:12] <StephenCurry> scorp are your speakers plugged in
#2694 [20:13] <StephenCurry> or headphoens
#2695 [20:13] <Extreme> Scorpion: That'd probably be an issue with lwjgl.. hrm, have you tried updating your audio drivers?
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#2697 [20:15] <StephenCurry> wait i guess this is why
#2698 [20:15] <Scorpion> no headphones plugged in, just the usual run-of-the-mill USB speakers. Audio drivers shouldn't be an issue since no other game has this kind of problem, but I won't dismiss the idea
#2699 [20:15] <StephenCurry> I DOWNLOADED THE SOFWARE AND NOT THE DRIVER
#2700 [20:15] <StephenCurry> BAHAHHAHAHAHHA
#2701 [20:15] <StephenCurry> BAHAHHAHAHAHHA
#2702 [20:16] * smell [smell@notlogged] has left #minecrafthelp
#2703 [20:16] <StephenCurry> alright let me download the driver now :l
#2704 [20:16] <StephenCurry> isnt that funny guys?
#2705 [20:16] <Extreme> Scorpion: I'd try updating them just to be sure, definitely an odd issue.. does Minecraft output any errors about audio?
#2706 [20:17] <rebeccaa10> alright, here is the link http://paste.ubuntu.com/
#2707 [20:17] * Sheryll [Sheryll@notlogged] has joined #minecrafthelp
#2708 [20:17] <Extreme> Scorpion: Minecraft might not be using the right audio device, an update should theoretically sort that problem out
#2709 [20:18] <Extreme> rebeccaa10: Do you get a "Lack of updated graphics drivers" error?
#2710 [20:18] * alexander_ [alexander_@notlogged] has joined #minecrafthelp
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#2712 [20:19] <StephenCurry> i think shes afk
#2713 [20:19] <StephenCurry> she hasnt talked in a looong time
#2714 [20:19] <Scorpion> Well, this is absolutely humiliating... For some reason Minecraft's master volume slider was at 0% (for the record, I didn't touch that slider while adjusting my settings, or if I did it was purely by accident). Looks like the answer was so simple I just overlooked it to my everlasting shame. Thanks for your assistance and sorry for any inconvenience this may have caused (I am legitimately facepalming over my own stupidity right now
#2715 [20:19] <Sheryll> You are saying me?
#2716 [20:19] <StephenCurry> alright extreme its installing now
#2717 [20:19] <rebeccaa10> no i did not. there is something that says java lang out of memory : java heap space, could that be a reason that it is crashing?
#2718 [20:20] <Extreme> Scorpion: aha :)
#2719 [20:20] <StephenCurry> lol thats funny
#2720 [20:20] <rebeccaa10> it*
#2721 [20:20] <StephenCurry> dont worry scorpion that happens to me everyday
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#2723 [20:20] <Extreme> Sheryll: What's the issue you're having?
#2724 [20:21] <StephenCurry> i was talking about rebeccaa sheryll
#2725 [20:21] <Sheryll> Hmm can you help me with mincraft
#2726 [20:21] <Scorpion> Thanks for your time ladies and gentlemen, have a pleasant day, I'm off now to contemplate my soul-crushing errors
#2727 [20:21] * Scorpion [Scorpion@notlogged] has quit. (Quit: Web client closed)
#2728 [20:21] <StephenCurry> bye
#2729 [20:21] <Sheryll> Bye
#2730 [20:22] <Sheryll> Ummm
#2731 [20:22] <rebeccaa10> thats all it said
#2732 [20:23] <Sheryll> Can you join servers with iPad
#2733 [20:24] <StephenCurry> probally
#2734 [20:24] <Sheryll> How
#2735 [20:24] <StephenCurry> alright guys ill brb i have to reboot
#2736 [20:24] <webrosc> there is some mcpe servers out there, but you can't join a normal pc server
#2737 [20:24] <Sheryll> What does that mean
#2738 [20:24] <secso> http://paste.ubuntu.com/11463432/
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#2740 [20:25] <rebeccaa10> is there anything i can do to get it to stop crashing everytime i try to play?
#2741 [20:25] <webrosc> Sheryll, it means just what i said
#2742 [20:25] <secso> someone can help me,please? :3
#2743 [20:25] <Sheryll> OK I got it that you
#2744 [20:25] <secso> or can someone]
#2745 [20:25] <secso> Whatever
#2746 [20:25] <Eslam> it said "had local file but it was the wrong size"
#2747 [20:25] <secso> im br
#2748 [20:25] <Eslam> what is the problem/?
#2749 [20:26] <webrosc> secso, one moment
#2750 [20:26] <webrosc> secso, one moment
#2751 [20:26] * Sheryll [Sheryll@notlogged] has left #minecrafthelp
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#2753 [20:26] <secso> Pixel Format Not Accelerated
#2754 [20:26] <secso> alright
#2755 [20:26] <rebeccaa10> therewas someone who was just helping me, and now they aren
#2756 [20:26] <secso> now they're helping me :3
#2757 [20:26] <rebeccaa10> are not could someone help me fix this please
#2758 [20:27] <Eslam> it said "had local file but it was the wrong size" can someone HELP ME!!
#2759 [20:27] <webrosc> secso, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2760 [20:27] <emcool> Hey I have a question I cant get my minecraft to connect to my twitch. :( It says I need to migrate my account, but I cant because I never got a premium account just a mojang account?
#2761 [20:28] * StephenCurry [StephenCurry@notlogged] has quit. (Ping timeout: 204 seconds)
#2762 [20:28] <webrosc> Eslam, we need to see the whole crash report, paste it to paste.ubuntu.com then link it here
#2763 [20:28] <secso> Thanks,I will :D]
#2764 [20:29] <webrosc> ??> emcool launcher/relog
#2765 [20:29] <VoxelHead> emcool: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2766 [20:29] <webrosc> emcool, ah, stratch that, you need to buy the game first
#2767 [20:29] <emcool> I did buy the game?
#2768 [20:29] <webrosc> the do the relog
#2769 [20:30] <webrosc> then*
#2770 [20:30] * StephenCurry [StephenCurry@notlogged] has joined #minecrafthelp
#2771 [20:30] <StephenCurry> im back
#2772 [20:30] <emcool> I just relogged and it still says migrate account so I clicked migrate account and it sent me to mojang saying Error! at this time you can only own 1 copy of Minecraft per account!
#2773 [20:31] <StephenCurry> plus i need some help with my rollar coaster tycoon 2
#2774 [20:31] <webrosc> emcool, then contact Mojang to get your account sorted out
#2775 [20:31] <StephenCurry> when i put in the disk
#2776 [20:31] <StephenCurry> i press run
#2777 [20:31] <StephenCurry> it doesnt play :(
#2778 [20:31] <webrosc> StephenCurry, stop spamming
#2779 [20:31] <StephenCurry> ?
#2780 [20:31] <StephenCurry> how am i spamming?
#2781 [20:32] <GreyVulpine> StephenCurry - We don't do Roller Coaster Tycoon support here. Try another channel.
#2782 [20:32] <webrosc> you are just spamming chat with rubbsih while we are trying to help people who need real help
#2783 [20:32] <StephenCurry> fine ill just kill my self
#2784 [20:32] <GreyVulpine> Have a great day
#2785 [20:32] <GreyVulpine> !k StephenCurry
#2786 [20:32] * GreyBot kicked StephenCurry from #minecrafthelp (Reason: tephenCurry :<Kicks:1433>)
#2787 [20:32] <emcool> Ugh this is annoying its not working
#2788 [20:32] <webrosc> emcool, as i was saying.. you need to contact Mojang by the looks of it then, they can sort out your account correctly for you
#2789 [20:33] <webrosc> ??> emcool mojang/email
#2790 [20:33] <VoxelHead> emcool: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2791 [20:33] <VoxelHead> emcool: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2792 [20:33] <rebeccaa10> webrosc, someone is just helping me and now they are not, they did not even help me, could you please help me? i have been dealing with this for 3 days.
#2793 [20:33] <emcool> ok do you know how I can contact them?
#2794 [20:33] <webrosc> rebeccaa10, i was getting to you sorry, do you have a full crash report we can see?
#2795 [20:33] <emcool> Saw it thanks
#2796 [20:34] * StephenCurry [StephenCurry@notlogged] has joined #minecrafthelp
#2797 [20:34] <StephenCurry> guys
#2798 [20:34] <rebeccaa10> ii do have a crash report. it is not letting me copy and paste is. is there another option?
#2799 [20:34] <rebeccaa10> it*
#2800 [20:35] <Afootpluto> ??> rebeccaa10 win/edit
#2801 [20:35] <VoxelHead> rebeccaa10: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2802 [20:35] <GreyVulpine> StephenCurry - If you have an issue with minecraft, state it. We will not assist with other games here however. Please don't waste our time with trivial nonsense.
#2803 [20:36] * rebeccaa10 [rebeccaa10@notlogged] has quit. (Quit: Web client closed)
#2804 [20:36] <StephenCurry> i just downloaded the driver, still says bad driver
#2805 [20:36] <GreyVulpine> Did you install the driver?
#2806 [20:36] <Extreme> StephenCurry: What is the exact error?
#2807 [20:36] <StephenCurry> wait
#2808 [20:36] <StephenCurry> Bad video card drivers! ----------------------- Minecraft was unable to start because it failed to find an accelerated OpenGL mode. This can usually be fixed by updating the video card drivers. --- BEGIN ERROR REPORT 7fe0271 -------- Generated 5/30/15 8:36 PM Minecraft: Minecraft 1.0.0 OS: Windows Vista (amd64) version 6.0 Java: 1.8.0_25, Oracle Corporation VM: Java HotSpot(TM) 64-Bit Se
#2809 [20:37] <GreyVulpine> StephenCurry - Did you install the driver?
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#2812 [20:37] <Afootpluto> StephenCurry, did you restart your PC?
#2813 [20:37] <StephenCurry> Yep
#2814 [20:37] <lowrain> hello! if GreyVulpine is here, please tell him thank you. My Minecraft is now working pretty well.
#2815 [20:37] <StephenCurry> hey grey
#2816 [20:38] * GreyVulpine tips hat at lowrain
#2816 [20:38] <lowrain> hehehe :) thank you so much!
#2817 [20:38] <rebeccaa10> i was just on another chat room and was kicked off because of my internet. could someone help me with why my minecraft keeps crashing. i have been dealing with this for three days now/
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#2820 [20:38] <Extreme> rebeccaa10: Do you get a "Lack of updated graphics drivers" or "Pixel format not accelerated" error?
#2821 [20:39] <emcool> I got it to work! :D Thanks
#2822 [20:39] <xLord> so im having a problem that i keep crashing when trying to join a server. i wont crash when joining other servers just this one
#2823 [20:39] <rebeccaa10> no i did not. but i do have my crash report if you need to see that
#2824 [20:39] <Extreme> ??> rebeccaa10 paste
#2825 [20:39] <VoxelHead> rebeccaa10: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2826 [20:39] <StephenCurry> http://paste.ubuntu.com/11463709/
#2827 [20:40] * secso [secso@notlogged] has quit. (Ping timeout: 204 seconds)
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#2829 [20:41] <Extreme> StephenCurry: It still didn't install - run the driver installer and at the end it should have a "View Log" button at the end of the installation. Tell us when you're there.
#2830 [20:41] <StephenCurry> ok.
#2831 [20:42] <Extreme> StephenCurry: also: are you sure you're installing Catalyst Software Suite?
#2832 [20:42] <xLord> I have a problem where my minecraft keeps crashing when i try and join this one server, but it doesnt crash when i join other ones.
#2833 [20:42] <Extreme> StephenCurry: Do not use the 'WDM Integrated Driver'
#2834 [20:42] <Afootpluto> xLord, which server is it?
#2835 [20:42] <webrosc> xLord, what server?
#2836 [20:42] <xLord> its remc.pw
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#2838 [20:43] <rebeccaa10> http://paste.ubuntu.com/ here is the link.
#2839 [20:43] <StephenCurry> DANGIT
#2840 [20:43] <StephenCurry> i did the wrong one
#2841 [20:43] <StephenCurry> rebecca you press paste button first
#2842 [20:43] <Extreme> rebeccaa10: That's not the right link.
#2843 [20:44] * luis [luis@notlogged] has joined #minecrafthelp
#2844 [20:45] <rebeccaa10> how about this one? http://paste.ubuntu.com/
#2845 [20:45] <StephenCurry> so i download Catalyst Software Suite
#2846 [20:45] <xLord> thats the crash report it gives me. http://paste.ubuntu.com/11463740/
#2847 [20:45] <GreyVulpine> rebeccaa10 - Give us the link after you pressed the "Paste!" button
#2848 [20:45] <rebeccaa10> i dont understand how to do this
#2849 [20:45] <rebeccaa10> i did that
#2850 [20:45] <GreyVulpine> rebeccaa10 - There should be a series of numbers after http://paste.ubuntu.com/
#2851 [20:46] * KnightYoshi [KnightYoshi@notlogged] has joined #minecrafthelp
#2852 [20:46] <luis> I need to know how to login to my minecraft account because i've tried numerous time but it says cant connect to minecraft server please make sure minecraft is not blocked and please check your internet connection
#2853 [20:46] <GreyVulpine> rebeccaa10 - Right after pasting in the error report into the Content box, put your name into the Poster Box. Press "Paste!". Wait a couple seconds. Press F6 to highlight the address bar, then Ctrl+C to copy. Come here, and paste the address with Ctrl+V and hit enter.
#2854 [20:47] <Afootpluto> luis, what does it exactly say?
#2855 [20:47] <KnightYoshi> I have a question. The MCF 1.8 mod list says it's last update was March 20th. Does anyone know what's up with that?
#2856 [20:47] <GreyVulpine> KnightYoshi - We don't deal with Forge here.
#2857 [20:47] <rebeccaa10> http://paste.ubuntu.com/11463774/ okay i got it
#2858 [20:47] <luis> one sec afootpluto
#2859 [20:48] <StephenCurry> knight just go to www.skydaz.com
#2860 [20:48] <StephenCurry> and then download it
#2861 [20:48] <webrosc> StephenCurry, thats a stupid idea
#2862 [20:48] <StephenCurry> why :(
#2863 [20:48] <webrosc> that site steals mods
#2864 [20:48] <GreyVulpine> rebeccaa10 - Looks like you're trying to use an HD resource pack that's breaking minecraft.
#2865 [20:48] <StephenCurry> ok sorry web
#2866 [20:48] <webrosc> ONLY download mods from official places tlike the forums, or the mod makers websites
#2867 [20:48] <rebeccaa10> okay. if i delete it, it should work, correct?
#2868 [20:49] <GreyVulpine> rebeccaa10 - Launch minecraft. Before hitting Play, go to "Edit Profile", then "Open Game Dir". Open the resourcepacks folder. Delete both the Finlandia 1.8.zip, PureBDcraft 512x MC18.zip files from it. Then try minecraft
#2869 [20:49] <StephenCurry> sorry bro
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#2872 [20:50] <luis> afootpluto, it specifically says, "Sorry, but we couldn't connect to our severs. please make sure your online and that minecraft is not blocked
#2873 [20:50] * sam [sam@notlogged] has quit. (Quit: Web client closed)
#2874 [20:50] <Afootpluto> ??> luis tools/hjt
#2875 [20:50] <VoxelHead> luis: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2876 [20:50] <VoxelHead> luis: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2877 [20:50] <rebeccaa10> okay, its working thank you! have a grea day
#2878 [20:50] <rebeccaa10> great
#2879 [20:50] <GreyVulpine> rebeccaa10 - To you as well
#2880 [20:50] <StephenCurry> ok. my downloading of the driver is done and now it is installing
#2881 [20:50] * rebeccaa10 [rebeccaa10@notlogged] has quit. (Quit: Web client closed)
#2882 [20:51] <luis> i cant even login to my account
#2883 [20:51] <GreyVulpine> luis - Please follow VoxelHead's instructions
#2884 [20:51] <StephenCurry> OMG
#2885 [20:52] <luis> there is no i accept button
#2886 [20:52] <StephenCurry> someone help. my screen just zoomed in a bunch and now everythings all big and stuff
#2887 [20:52] <GreyVulpine> StephenCurry - That's normal
#2888 [20:52] <luis> zoom put
#2889 [20:52] <StephenCurry> nevermind its back to normal
#2890 [20:52] <GreyVulpine> StephenCurry - It'll return to your default resolution in a second
#2891 [20:53] <luis> fuck all you shitheads your no help
#2892 [20:53] * AuBot kicked luis from #minecrafthelp (Reason: uis :Please keep it civil.)
#2893 [20:53] <StephenCurry> o.o
#2894 [20:54] <xLord> afootpluto could you help with with my crash problem
#2895 [20:55] <StephenCurry> alright heres my log at the end http://paste.ubuntu.com/11463853/
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#2898 [20:56] <Isabelle_> Hey guys major problems with my RAM not allocating properly
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#2900 [20:57] * mes3353 [mes3353@notlogged] has joined #minecrafthelp
#2901 [20:57] <Isabelle_> anyone around to help or nah?
#2902 [20:57] <GreyVulpine> StephenCurry - Reboot, then try minecraft
#2903 [20:57] * minecraft is now known as Guest77677
#2904 [20:57] <GreyVulpine> Isabelle_ - Got an error report?
#2905 [20:58] <StephenCurry> ok grey ill brb
#2906 [20:58] <GreyVulpine> Isabelle_ - How do you know that your RAM isn't allocating properly?
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#2908 [20:59] <xLord> I have a problem where my minecraft keeps crashing when i try and join this one server, but it doesnt crash when i join other ones.
#2909 [20:59] * ggveras [ggveras@notlogged] has joined #minecrafthelp
#2910 [20:59] <Isabelle_> my jvm arguments are: -Xmx4G -Xmn4G my pc can handle it but my error report says out of memory
#2911 [20:59] <GreyVulpine> Isabelle_ - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#2913 [20:59] <Isabelle_> Okay
#2914 [20:59] * Zedwick [Zedwick@notlogged] has quit. (Remote host closed the connection)
#2915 [20:59] <mes3353> I am having issues with a connection timed out error. I haven't had any problems with this server before yesterday, now whenever I interact with a mob the server freezes and kicks everyone off, giving all the "Connection Timed out" message. I am the only one who can't interact with mobs.
#2916 [20:59] <Isabelle_> how do I find my full error report?
#2917 [21:00] <GreyVulpine> mes3353 - Seems like an issue with that particular server. You'll need to contact that server's admin to find out why you're crashing
#2918 [21:00] <GreyVulpine> Isabelle_ - Where do you see that you're running out of memory?
#2919 [21:00] <Isabelle_> Crash report screen
#2920 [21:00] <GreyVulpine> Isabelle_ - Please give that report to us via http://paste.ubuntu.com
#2921 [21:00] <mes3353> I am in direct contact with the server admin and they can't seem to figure it out either
#2922 [21:01] <Isabelle_> http://paste.ubuntu.com/11463927/
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#2924 [21:01] <webrosc> Isabelle_, theres your problem -Xmx4G -Xmn4G -Xmx512M
#2925 [21:01] <GreyVulpine> Isabelle_ - Looks like your jvm arguments only has a maximum of 512 megs
#2926 [21:02] <Isabelle_> where do I change that
#2927 [21:02] <GreyVulpine> Isabelle_ - Please copy and paste the JVM arguments line from your launcher here
#2928 [21:02] <Isabelle_> okay
#2929 [21:02] <xLord> this is my crash report http://paste.ubuntu.com/11463740/
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#2931 [21:02] <GreyVulpine> xLord - Issue with Spigot, most likely. Ask in #spigot
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#2933 [21:03] <Isabelle_> -Xmx4G -Xmn4G
#2934 [21:03] * mes3353 [mes3353@notlogged] has quit. (Quit: Web client closed)
#2935 [21:03] <GreyVulpine> Isabelle_ - Is that all?
#2936 [21:03] <Isabelle_> yeah
#2937 [21:03] <GreyVulpine> Isabelle_ - Do you have any razor accessories? Mouse? Keyboard?
#2938 [21:03] * StephenCurry [StephenCurry@notlogged] has joined #minecrafthelp
#2939 [21:04] <StephenCurry> Im back... again.
#2940 [21:04] <Isabelle_> Nope but I have corsair keyboard mouse
#2941 [21:04] <Afootpluto> StephenCurry, Please follow these instructions at http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2942 [21:04] <StephenCurry> OMG THANK YOU SO MUCH ITS WORKS :DDD
#2943 [21:04] <GreyVulpine> Isabelle_ - Check your running programs for a program called "Synapse".
#2944 [21:05] <StephenCurry> ID LIKE TO THANK GREY AND EXTREME AND WEB
#2945 [21:05] <StephenCurry> THANK YALL
#2946 [21:05] <Isabelle_> I'm not
#2947 [21:05] <GreyVulpine> ??> Isabelle_ tools/hjt
#2948 [21:05] <VoxelHead> Isabelle_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2949 [21:05] <VoxelHead> Isabelle_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2951 [21:06] <StephenCurry> It does work now
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#2953 [21:06] <StephenCurry> omg this problem has been making me mad so thank you mainly to extreme and web :d
#2954 [21:07] <StephenCurry> :D*
#2955 [21:07] <Extreme> No problem
#2956 [21:07] <StephenCurry> my kids were so sad for atleast 1 year
#2957 [21:07] <StephenCurry> But now my kids are excited
#2958 [21:07] <StephenCurry> well bye guys thanks alot :D
#2959 [21:07] <Isabelle_> http://paste.ubuntu.com/11464036/
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#2961 [21:08] <CraftingMine> First timer with multiple accounts needed. Never saw a clear cut answer as to whether or not more than 1 account can use the same email address. Input, please!
#2962 [21:08] <GreyVulpine> CraftingMine - You cannot. One mojang account per email
#2963 [21:08] <webrosc> CraftingMine, one account per email
#2964 [21:09] <CraftingMine> As a parent, do you sign up for yourself...birthdate/personal info, or that of your child?
#2965 [21:10] <GreyVulpine> Isabelle_ - Hmm, alright then. Could you press the Windows+Pause keys on your keyboard. This will bring up the System Information Tab.
#2966 [21:10] <Isabelle_> brought up magnifier
#2967 [21:10] <webrosc> Isabelle_, pause, not plus
#2968 [21:11] <Isabelle_> sorry its 3am here haha
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#2970 [21:11] <Isabelle_> what do you mean by pause?
#2971 [21:11] <webrosc> above the page up key
#2972 [21:11] <webrosc> pause/break
#2973 [21:12] <Isabelle_> its up
#2974 [21:12] <GreyVulpine> Isabelle_ - Got the System information window up?
#2975 [21:12] <Isabelle_> yes
#2976 [21:12] <GreyVulpine> Isabelle_ - Press Advanced System Settings, along the left side. Under the advanced tab, look down towards the bottom for "Environment Variables". Click on that.
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#2978 [21:13] <webrosc> CraftingMine, upto you really
#2979 [21:13] <Isabelle_> I'm on that
#2980 [21:13] <GreyVulpine> Isabelle_ - Under User Variables, do you see anything that's named "_JAVA_OPTIONS"?
#2981 [21:14] <Isabelle_> yup its at 512m
#2982 [21:14] <GreyVulpine> That'll be why. Remove/delete it
#2983 [21:14] <Isabelle_> gone
#2984 [21:14] <Isabelle_> shall I run mc now?
#2985 [21:14] <GreyVulpine> Now, close that. Go back to your minecraft launcher. Wait on playing
#2986 [21:15] <GreyVulpine> Isabelle_ - Go to "Edit Profile", under JVM arguments, tell me again what you have there?
#2987 [21:15] <Isabelle_> -Xmx4G -Xmn4G
#2988 [21:15] <GreyVulpine> Right, leave -Xmx4G as it is, delete the -Xmn4G.
#2989 [21:15] <GreyVulpine> You do not want -Xmn at 4 gigs.
#2990 [21:15] <Isabelle_> done
#2991 [21:16] <CraftingMine> Thank you.
#2992 [21:16] <GreyVulpine> Above that, should be an executable box. Could you check the checkbox for that real quick, copy the box to the right of it here?
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#2994 [21:16] <Eslam> i sent my problem what should i do
#2995 [21:16] <Isabelle_> C:\Users\Harry\Downloads\runtime\jre-x64\1.8.0_25\bin\javaw.exe
#2996 [21:16] <GreyVulpine> Isabelle_ - Alright, uncheck the box. That looks good.
#2997 [21:16] <GreyVulpine> Isabelle_ - Save the profile, then run minecraft
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#3000 [21:17] <Isabelle_> nope still crashed
#3001 [21:17] <Lenny> minecraft is using the wrong gpu. i have an amd r9 260 but minecraft only uses the r7 and help
#3002 [21:17] <Eslam> HELP
#3003 [21:17] <GreyVulpine> Isabelle_ - Paste the crash report to http://paste.ubuntu.com again
#3004 [21:17] <GreyVulpine> Eslam - Where did you post the report to?
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#3006 [21:17] <Liam_> Hey any of you guys had this problem i cant sign in to my mojang accoutn and it says its the wrong stuff but wehn it is
#3007 [21:17] <Eslam> http://paste.ubuntu.com This site.
#3008 [21:18] <Isabelle_> http://paste.ubuntu.com/11464156/
#3009 [21:18] <GreyVulpine> Eslam - Alright, what is the address after you posted it?
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#3011 [21:18] <dark_zack1> I cannot start 1.8.4 or above with out my launcher crashing I'm on a mac
#3012 [21:18] <Isabelle_> Rebooted and working now
#3013 [21:18] <Eslam> idk
#3014 [21:18] <Isabelle_> I'm on :D
#3015 [21:18] <Liam_> Hey any of you guys had this problem i cant sign in to my mojang accoutn and it says its the wrong stuff but wehn it is
#3016 [21:18] <GreyVulpine> Isabelle_ - Fantastic
#3017 [21:18] <Isabelle_> Thanks guys
#3018 [21:19] <dark_zack1> http://pastebin.com/3mbpShfc
#3019 [21:19] <Isabelle_> now to binge on vanilla for the rest of the night
#3020 [21:19] <Eslam> i will sent it again
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#3022 [21:19] <GreyVulpine> Eslam - Could you repost the report to http://paste.ubuntu.com, press the "Paste!" button, and give us the address to your post?
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#3024 [21:19] <dark_zack1> Can i have help??
#3025 [21:19] <Disgrunt> Failed to load shader: minecraft:shaders/post/entity_outline.json How about an option to not use shaders.... would be nice
#3026 [21:20] <Lenny> minecraft is using the wrong gpu. i have an amd r9 260 but minecraft only uses the r7 and help?
#3027 [21:21] <GreyVulpine> Lenny - If Minecraft reports an R7, then you have an R7 video card in that computer.
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#3031 [21:21] <Lenny> but my computer has an AMD R9, and the R7 is the integrated card
#3032 [21:21] <Disgrunt> Buyer beware. The customer is always wrong.
#3033 [21:22] <Lenny> so you
#3034 [21:22] <Lenny> so you're saying that my computer company lied
#3035 [21:22] <webrosc> Disgrunt, please note we are just volunteers here, not Mojang
#3036 [21:22] <webrosc> Lenny, laptop?
#3037 [21:22] <Lenny> no, pc
#3038 [21:23] <Lenny> i can link you to the pc
#3039 [21:23] <webrosc> Lenny, hmm.. possibly a setting in the catalyst control panel to force minecraft/java to use the r9 and not the r7
#3040 [21:23] <webrosc> but typically this is a laptop issue, not desktop
#3041 [21:24] <Lenny> i don't know, i've looked in the control panel and cant find any setting
#3042 [21:24] <webrosc> personally when i install a real graphics card in a pc, i disable the intergrated one in the bios
#3043 [21:25] <Lenny> how would i do that
#3044 [21:25] <Eslam> http://paste.ubuntu.com/11463685/
#3045 [21:25] <Disgrunt> large magnets
#3046 [21:25] <Eslam> and it said this too Had local file but it was the wrong size...
#3047 [21:25] <Lenny> this problem prevents me from playing minecraft because the FPS is really bad
#3048 [21:25] <webrosc> Eslam, we don't assist with cracked clients here
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#3050 [21:27] <Lenny> webrosc - how do i disable the integrated card
#3051 [21:27] <webrosc> Lenny, thats beyond the assistance we offer here, as it veries per pc, and if done wrong can cause major issues
#3052 [21:28] <Lenny> can you link me to anything that can help me
#3053 [21:28] <webrosc> if you don't know what to do i would suggest getting someone who knows pcs to assist you
#3054 [21:28] <Disgrunt> because nobody here knows pcs, apparently
#3055 [21:29] <GreyVulpine> !k Disgrunt
#3056 [21:29] * GreyBot kicked Disgrunt from #minecrafthelp (Reason: isgrunt :<Kicks:1434>)
#3057 [21:29] <Lenny> idk anyone who knows pc can you just link me to something that can help me
#3058 [21:29] <webrosc> no becuase we do not want to be liable for breaking the pc, and editing the bios requires leaving windows, so very hard to do step by step
#3059 [21:29] * Disgrunt [Disgrunt@notlogged] has joined #minecrafthelp
#3060 [21:30] <Disgrunt> Easier to kick me out than to link him to google, eh? FFS
#3061 [21:30] <GreyVulpine> Changing BIOS settings without a manual, or knowing exactly what you're doing can be detrimental to your PC.
#3062 [21:30] <GreyVulpine> !k Disgrunt
#3063 [21:30] * GreyBot kicked Disgrunt from #minecrafthelp (Reason: isgrunt :<Kicks:1435>)
#3064 [21:30] <Lenny> so theres nothing you can do to help, honestly ive been trying to fix this for weeks, no luck
#3065 [21:31] <GreyVulpine> I would highly recommend against doing so, as every BIOS is a little bit different. I would start by looking up your computer manufacturer's website, see if they have a manual you can read
#3066 [21:31] * Disgrunt [Disgrunt@notlogged] has joined #minecrafthelp
#3067 [21:31] <GreyVulpine> If you're still not comfortable with the manual, then I would highly recommend taking your PC to a local shop. Messing with BIOS settings is not to be taken lightly.
#3068 [21:31] <Lenny> do you know of any forums i could seek help from
#3069 [21:32] <GreyVulpine> I would absolutely not trust any advice given to you regarding your BIOS from a forum.
#3070 [21:32] <GreyVulpine> Heck, I wouldn't trust myself here to give you advice on your BIOS, as again, every BIOS is a little bit different.
#3071 [21:33] <Disgrunt> Considering he installed a new card himself, I think he's up to the task of opening BIOS...
#3072 [21:33] <Disgrunt> you people are worthless
#3073 [21:33] <GreyVulpine> If he was, he wouldn't be asking for help.
#3074 [21:33] <GreyVulpine> !kb Disgrunt
#3075 [21:33] * GreyBot kicked Disgrunt from #minecrafthelp (Reason: isgrunt :<Kicks:1436>)
#3076 [21:33] <Lenny> well all i want to know is why minecraft would be the only game that decides to use the R7, my monitor is plugged into the R9 i know for a fact
#3077 [21:34] <GreyVulpine> Lenny - Because the catalyst software suite most likely decided that Minecraft (which uses java), doesn't need a high-powered video card, and defaults to the low-powered one.
#3078 [21:34] <webrosc> is your monitor plugged in part way down the case, or up near the top next to the usb ports?
#3079 [21:34] <Lenny> its plugged in on the bottom, i use an hdmi cord not the big blue cord (idk what its called)
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#3082 [21:36] <Lenny> ????
#3083 [21:38] <Lenny> do you know how i can make it not default to the lower power card
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#3085 [21:42] * MineArtist [MineArtist@notlogged] has joined #minecrafthelp
#3086 [21:42] <KidEnigmaa> i cant start up minecraft it says i need to upgrade my graphic card what do i do?
#3087 [21:45] <MineArtist> Hello, my minecraft doesn't say there's a new update even though my friends minecraft updated to the version 11( I use android)
#3088 [21:46] <MineArtist> Hey kid egnima first time using the help
#3089 [21:46] <webrosc> ??> KidEnigmaa win/dxdiag
#3090 [21:46] <VoxelHead> KidEnigmaa: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3091 [21:47] <webrosc> MineArtist, are you both in the same region, or different?
#3092 [21:47] <webrosc> e.g. europe..US
#3093 [21:47] <MineArtist> No just bored and trying to make conversation
#3094 [21:47] <webrosc> i mean your issue
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#3097 [21:48] <KidEnigmaa> ive got a link to my dxdiag http://paste.ubuntu.com/11464365/
#3098 [21:49] <MineArtist> Probably has similar issue but diff. Effects
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#3100 [21:49] * lonerue [lonerue@notlogged] has quit. (Remote host closed the connection)
#3101 [21:49] <webrosc> MineArtist, can you answer my question, are you and your friend in the same region, or not?
#3102 [21:49] <MineArtist> Do you know why I wouldn't update on my android?
#3103 [21:49] <MineArtist> I answered
#3104 [21:50] <webrosc> thats was your awnswer, looked like something else <MineArtist> No just bored and trying to make conversation
#3105 [21:51] <webrosc> KidEnigmaa, gimme a minute
#3106 [21:51] <KidEnigmaa> ok
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#3108 [21:52] <MineArtist> I'm confused why won't it update?
#3109 [21:52] <webrosc> i'll ask again, are you and friend in the same or different region?
#3110 [21:53] <MineArtist> Idk him
#3111 [21:53] <webrosc> this friend...MineArtist> Hello, my minecraft doesn't say there's a new update even though my friends minecraft updated to the version 11( I use android)
#3112 [21:54] <MineArtist> Oh...my bad yesyes...sorry for the inconveniance
#3113 [21:54] <webrosc> yes what, same or different?
#3114 [21:55] <webrosc> KidEnigmaa, your computer is not supported in windows 8, its too old, you will need to reinstall the OS that the computer came with
#3115 [21:56] <webrosc> vista or xp by the looks of it
#3116 [21:56] <MineArtist> In the US
#3117 [21:56] <webrosc> MineArtist, both of you?
#3118 [21:56] <MineArtist> YES
#3119 [21:56] <KidEnigmaa> windows 8 is fine with it
#3120 [21:57] <MineArtist> YES
#3121 [21:57] <KidEnigmaa> its works fine
#3122 [21:57] <webrosc> KidEnigmaa, no drivers have been made for that old hardware
#3123 [21:57] <MineArtist> Same
#3124 [21:57] <MineArtist> A
#3125 [21:57] <MineArtist> Same
#3126 [21:57] <webrosc> minecraft requires the right drivers, you are running mincrosoft basic drivers
#3127 [21:57] <KidEnigmaa> thanks
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#3129 [21:58] <webrosc> MineArtist, ok, have you checked the play store to see if an update is pending?
#3130 [21:58] * CurryThompson [CurryThompson@notlogged] has joined #minecrafthelp
#3131 [21:58] <webrosc> it could just be a playstore delay for some reason, but if your noth in the same region you should both have the update option
#3132 [21:58] <MineArtist> Yea I check minecraft pe and it says uninstall or open
#3133 [21:59] <webrosc> on the play store listing check the version
#3134 [22:00] <webrosc> ah...just checking something
#3135 [22:00] <webrosc> Development versions
#3136 [22:00] <webrosc> 0.11.0 build 14
#3137 [22:00] <MineArtist> He has iPhone I think and I have android could that be the problem
#3138 [22:00] <webrosc> your friend has the beta build
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#3141 [22:01] <MineArtist> OK and it says .10 also I try to join beta but it wouldn't let me
#3142 [22:01] * mwmiller1987 [mwmiller1987@notlogged] has joined #minecrafthelp
#3143 [22:01] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#3144 [22:02] <webrosc> yeah you need the same version, as he's on a beta build you won't be able yto join
#3145 [22:02] <mwmiller1987> Ive installed minecraft but its repeatedly installed client 1.7.10. I need the newest version to play online. how can i update. Ive reinstalled from the site three times.
#3146 [22:02] <MineArtist> No I try to join the beta testing team but it wouldn't allow to join the team
#3147 [22:03] <webrosc> MineArtist, they you will have to wait
#3148 [22:03] <webrosc> if your not in the beta you won't be able to join a beta server
#3149 [22:03] <webrosc> ??> mwmiller1987 launcher/change-version
#3150 [22:03] <VoxelHead> mwmiller1987: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#3151 [22:04] <MineArtist> No I mean he had to join the beta team to get beta testing right
#3152 [22:04] <mwmiller1987> *facepalms* thank you. that worked.
#3153 [22:06] <webrosc> MineArtist, you can apply to the beta here http://www.minecraftforum.net/news/60074-new-pocket-edition-beta-available
#3154 [22:06] <webrosc> well info is on that post
#3155 [22:06] <MineArtist> Thank you sorry for any problems
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#3162 [22:27] <Stormlord5000> Hello?
#3163 [22:28] * moe [moe@notlogged] has joined #minecrafthelp
#3164 [22:28] <Stormlord5000> I need help with Minecraft Streaming. I cannot unbind my account even though twitch says it is unbinded
#3165 [22:28] <Stormlord5000> twitch account )
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#3167 [22:29] <Stormlord5000> How do i get my account to Unbind and Rebind?
#3168 [22:29] <Stormlord5000> How do i get my account to Unbind and Rebind?
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#3171 [22:31] <AlexWorsham> Hello, I need help with unbinding and rebinding my Twitch account to my Mojang account. I have tried even tough it has says its been disable in Twitch but still says its binded on Mojang. Any help / Advice?
#3172 [22:34] * lilysilversmith [lilysilversmith@notlogged] has joined #minecrafthelp
#3173 [22:34] <lilysilversmith> hello
#3174 [22:34] <AlexWorsham> Hi.
#3175 [22:34] <lilysilversmith> can anyone help me, point me in the right direction for a refund, i cant play the game on my laptop
#3176 [22:35] <lilysilversmith> who do i have to contact for a refund?
#3177 [22:35] <AlexWorsham> Refund for what game MC?
#3178 [22:35] <lilysilversmith> yes
#3179 [22:35] <lilysilversmith> minecraft
#3180 [22:35] <AlexWorsham> I cant help you there,
#3181 [22:35] <AlexWorsham> I need help myself.
#3182 [22:35] <lilysilversmith> with out a mouse its really difficult and i cant play it
#3183 [22:36] <lilysilversmith> is there a specific email for support for refunds?
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#3186 [22:39] <lowrain> hello! everytime we want to play Minecraft, we need to download it from the launcher?
#3187 [22:40] <lowrain> anybody?
#3188 [22:40] <lowrain> or can we just go straight to the game
#3189 [22:40] <lowrain> ???
#3190 [22:42] * lilysilversmith [lilysilversmith@notlogged] has quit. (Quit: Web client closed)
#3191 [22:43] <lowrain> anybody there?
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#3193 [22:46] <Andrio> You need to download it once.
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#3200 [22:51] <lowrain> after i download it?
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#3204 [22:57] <Benomaleno> Hey, I've been here a few times I was just wondering if anyone would be able to get onto my computer via that program and have a look
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#3208 [23:07] <Secret6Assasin> I cannot seem to run Minecraft on laptop with Standard VGA graphics adaptor - it says that trhe driver needs to be updated, but it is up-to-date
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#3218 [23:23] <sedhan> hi everyone, I have just tried to add minecraft to my computer it comes up with an error with the grafics card, we then went and tried to update the pixel format and it came back with an error that we have no driver? So we then trouble shooted and long story short this is our url thingy http://paste.ubuntu.com/11465707/
#3219 [23:26] <Andrio> sedhan, looks like your graphics hardware is old and unsupported on Windows 8
#3220 [23:27] <sedhan> okay how would I fix that?
#3221 [23:29] * tommy11234445 [tommy11234445@notlogged] has joined #minecrafthelp
#3222 [23:30] <tommy11234445> bootstrap for launcher keeps crashing on my pc
#3223 [23:34] <tommy11234445> hello
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#3226 [23:37] <Guest56549> ime: 5/30/15 11:36 PM
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#3231 [23:40] <Andrio> Get a new graphics card?
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#3233 [23:41] <Andrio> tommy11234445, is there a crash report?
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#3237 [23:42] <Jereme> i am having trouble starting a simple minecraft server. if i can show someone a picture of the server menu can you help me figure it out?
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#3239 [23:43] <splashkitty> everytime I try to log on it crashes--where is my minecraft folder?
#3240 [23:43] <Jereme> http://postimg.org/image/rody5j4af/
#3241 [23:43] <Andrio> ??> splashkitty launcher/.minecraft
#3242 [23:43] <VoxelHead> splashkitty: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#3243 [23:44] <Andrio> Jereme, use the .jar version, not the .exe one. The .exe is broken.
#3244 [23:44] <Jereme> ok let me try
#3245 [23:45] <splashkitty> then what?
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#3247 [23:46] <Jereme> thanks Adnrio
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#3250 [23:48] <Secret6Assasin> yes
#3251 [23:49] <Secret6Assasin> quit
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#3254 [23:52] * magikarp_ [magikarp_@notlogged] has joined #minecrafthelp
#3255 [23:53] <magikarp_> everytime i try to launch minecraft, i get the error message: "problem copying the file with the following error code: 5"
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#3257 [23:54] <Ninja_> does anyone know why shadowplay and OBS aren't detecting minecraft?
#3258 [23:55] <Andrio> ??> magikarp_ launcher/log
#3259 [23:55] <VoxelHead> magikarp_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3260 [23:55] <VoxelHead> magikarp_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3261 [23:56] <Ninja_> http://paste.ubuntu.com/11466210/
#3262 [23:59] <Ninja_> shadowplay detects/records other games perfectly fine