#MinecraftHelp > 2015-06-03
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#3 [00:06] <Pruneda98> Hello
#4 [00:07] <Pruneda98> Can someone help me with twitch streaming on minecraft
#5 [00:07] <Pruneda98> Whenever I type it in ti says I have to migrate my account to a majoring one but I've already done that..
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#14 [00:40] <santy_sz6> tengo un problema no puedo iniciar el juego http://paste.ubuntu.com/11536418/
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#22 [02:01] <joe> minecraft crashed on my mac stating it is out of memory???
#23 [02:02] <joe> i'm not familiar with the game, trying to help my daughter out
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#34 [03:22] <JSBthebest> hello. My account is blocked -it says that the game has crashed. No idea how to fix this or what to do. Here's the crash report; thanks for advice if there's somebody out there who can help!!
#35 [03:22] <JSBthebest> Here's what it says:
#36 [03:22] <JSBthebest> --- Minecraft Crash Report ----
#37 [03:24] <JSBthebest> java.lang.NullPointerException: Unexpected error
#38 [03:24] <JSBthebest> --affected level--
#39 [03:25] <JSBthebest> Level name: MpServer
#40 [03:25] <JSBthebest> ll players: 1 total; [bjk['JSBthebest'/653, l='MpServer', x=8,50, y=66,62, z=8,50]]
#41 [03:25] <JSBthebest> Chunk stats: MultiplayerChunkCache: 0, 0
#42 [03:25] <JSBthebest> Level seed: 0
#43 [03:26] <JSBthebest> Level generator: ID 00 - default, ver 1. Features enabled: false
#44 [03:26] <JSBthebest> Level generator options:
#45 [03:26] <JSBthebest> Level spawn location: World: (8,64,8), Chunk: (at 8,4,8 in 0,0; contains blocks 0,0,0 to 15,255,15), Region: (0,0; contains chunks 0,0 to 31,31, blocks 0,0,0 to 511,255,511)
#46 [03:29] <Andrio> ??> JSBthebest paste
#47 [03:29] <VoxelHead> JSBthebest: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#49 [04:00] <ThaTPrO> ------------------ System Information ------------------ Time of this report: 6/3/2015, 09:50:57 Machine name: UTILIZADOR-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.150427-0703) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Acer System Model: Aspire M1200/3200/5200 BIOS: Default System BIOS Processor
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#76 [05:41] <tulstra> Hi I need help I keep crashing and getting this message Can't keep up! Did the system time change, or is the server overloaded? even though I am on a single player world
#77 [05:42] * oby777 [oby777@notlogged] has joined #minecrafthelp
#78 [05:42] <tulstra> I was also playing on 1.8.6 and have the latest version of java
#79 [05:44] <tulstra> hello?
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#81 [05:44] <tyteen4a03> tulstra, your system is probably a bit slow or you have a lot of things in your world
#82 [05:44] <tyteen4a03> tulstra, unless it is severely affecting game performance, don't worry about it
#83 [05:44] <tulstra> I just created the world though
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#85 [05:44] <tulstra> and I was able to play 1.7.10 with 20+ mods
#86 [05:45] <tulstra> do I need to allocate more ram towards the game
#87 [05:45] <tyteen4a03> tulstra, mods may have changed drastically between releases; we don't support mods here so we can't tell for sure
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#89 [05:45] <tyteen4a03> tulstra, usually, it's your CPU
#90 [05:45] <tulstra> ok
#91 [05:45] <tyteen4a03> but go ahead and see if it helps a bit
#92 [05:45] <tulstra> thanks
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#94 [05:46] <SirFulgeruL> Hello , Is a moderator here ? Someone is deleting my threads !
#95 [05:47] <tyteen4a03> SirFulgeruL, this is not Minecraft Forum support
#96 [05:47] <SirFulgeruL> oh , ok sorry
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#98 [05:50] <SirFulgeruL__> No moderator here ? On the other IRC is none
#99 [05:50] <tyteen4a03> SirFulgeruL__, you will have better luck asking on the Minecraft Forums itself
#100 [05:50] <SirFulgeruL__> ok tyt
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#109 [06:04] <tulstra> hi I tried allocating the More RAM but it didnt help
#110 [06:05] <tulstra> is there any other way to fix this without upgrading my CPU
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#114 [06:11] <tulstra> Hi I had the problem before with the client crashing and saying Can't keep up! Did the system time change, or is the server overloaded? I tried allocating more ram but that didnt work so I am wondering if there is any way to fix this without upgrading my CPU
#115 [06:12] <JSBthebest> Hello Andrio, thanks for the rapid answer. The link will be really helpful next time! In the meantime, the server came back to life, after having been crashed for 3 days. So all is fine for the moment, I'll be back next time I need help. Bye for now, cheers.
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#128 [06:31] <Roku_X> i have a problem with this: AL lib: (EE) alc_cleanup: 1 device not closed, how to disable such cleanups on minecraft 1.6.4 forge
#129 [06:31] <giannis> i have bouhht minecraft and i have downloaded the game but it says to me that the game is crushed....whato to do please help me
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#131 [06:32] <giannis> please
#132 [06:33] <Roku_X> do you have legal minecraft?
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#134 [06:34] <Roku_X> giannis do you have legal minecraft? and which version do you use?
#135 [06:34] <giannis> yes....i have the legal kinecraft i use 1.8.6
#136 [06:35] <Roku_X> what specs does your PC or laptop have?
#137 [06:35] <Roku_X> which*
#138 [06:35] <Roku_X> and did you try older versions?
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#140 [06:36] <momgo> ssfdsasasssdd
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#143 [06:37] <giannis> can you help or not.....
#144 [06:37] <GreyVulpine> giannis - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#146 [06:37] <Roku_X> yes
#147 [06:38] <Roku_X> but you need to send your crash report
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#152 [06:42] <giannis> http://paste.ubuntu.com/11528792/
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#154 [06:43] <giannis> here is it i have done this again last night and i have downloaded it and still i can not play the game i paid with money
#155 [06:44] <GreyVulpine> giannis - Download and install the Catalyst software suite from: http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#156 [06:44] <GreyVulpine> giannis - Reboot when you've finished installing it, then try minecraft
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#158 [06:49] <silentspectrum> hello again. I need to know if I need to download all the individual mods for ftb.
#159 [06:51] <GreyVulpine> silentspectrum - Sorry, we don't assist with mods here.
#160 [06:51] <silentspectrum> ok thx
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#162 [07:10] <giannis> it says to me that the game is optimaized but is stil crashes
#163 [07:10] <GreyVulpine> giannis - Could you give me a new dxdiag report?
#164 [07:12] <giannis> http://paste.ubuntu.com/11528792/
#165 [07:12] <GreyVulpine> giannis - Doesn't look like the video driver installed successfully. Could you rerun the installer?
#166 [07:14] <giannis> how?
#167 [07:15] <GreyVulpine> Did you download the Catalyst Software Suite installer from: http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064 ?
#168 [07:17] <giannis> yes
#169 [07:17] <GreyVulpine> Did you run it?
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#175 [07:24] <giannis> yes
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#177 [07:25] <giannis> it says to me thay the game is optimaized but it is crushing again every time i press play.....why i have paid for the game and this i completewly anfair
#178 [07:25] <GreyVulpine> It's because your video drivers need to be updated
#179 [07:26] <GreyVulpine> Please rerun the Catalyst software suite. Make sure it is installed successfully. Reboot your computer, then try minecraft
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#183 [07:30] <Pyrosec> Hi guys, just reinstalled MC, got a problem with some graphics gaps, causing the game to not stand right in the window... Anyone can help ?
#184 [07:31] <GreyVulpine> Graphics gaps?
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#186 [07:31] <Pyrosec> Yeah the Windows window (?) is right, but the game itself seems gapped from the window
#187 [07:31] <Pyrosec> Mind a screenshot maybe ?
#188 [07:31] <GreyVulpine> Sure. Post a screenshot to an image hosting site like http://imgur.com and give us a URL
#189 [07:32] <Pyrosec> http://i.imgur.com/aNEpNsm.png
#190 [07:32] <Pyrosec> See the black lines on the left and up ?
#191 [07:33] <GreyVulpine> Huh, I see.
#192 [07:34] <Pyrosec> It could be nothing, but the mouse is clicking like 2cm from where it should
#193 [07:34] <Pyrosec> So kinda broke the game...
#194 [07:35] <GreyVulpine> I have no idea what could be causing that.
#195 [07:36] <GreyVulpine> What resolution are you running at:
#196 [07:36] <Pyrosec> Tried with the default, fixed it to 1440x900
#197 [07:36] <GreyVulpine> Is that the monitor's native resolution?
#198 [07:36] <Pyrosec> Nope, let me try in fullscreen
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#200 [07:37] <rustyash> im getting an error
#201 [07:37] <GreyVulpine> rustyash - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#202 [07:37] <rustyash> ---- Minecraft Crash Report ---- // Why is it breaking :( Time: 03/06/15 05:36 Description: Initializing game org.lwjgl.LWJGLException: Could not create context at org.lwjgl.opengl.WindowsContextImplementation.nCreate(Native Method) at org.lwjgl.opengl.WindowsContextImplementation.create(WindowsContextImplementation.java:50) at org.lwjgl.opengl.ContextGL.<init>(ContextGL.java:132) at org.lwjgl.opengl.Display.create(Display.java:850) at org.lwjgl
#203 [07:37] <GreyVulpine> rustyash - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#204 [07:37] <Pyrosec> It's okay in fullscreen, but I would like to play windowed...
#205 [07:37] <GreyVulpine> Pyrosec - What video card are you running?
#206 [07:37] <Pyrosec> Intel HD 4600
#207 [07:38] <rustyash> here http://paste.ubuntu.com/11542114/
#208 [07:38] <GreyVulpine> Crap. I do not know anything about the Intel HD series. Do you know if it has a control panel of some sort?
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#210 [07:38] <GreyVulpine> rustyash - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#212 [07:39] <Pyrosec> Yeah it has some, very basic but still can change some settings. I should tell you also that the launcher font looks wierd, here http://i.imgur.com/FShH6ZM.png / It's all blurry
#213 [07:40] <GreyVulpine> The heck...
#214 [07:40] <GreyVulpine> Are you running a desktop? Laptop?
#215 [07:40] <Pyrosec> Okay here's the tricky part.
#216 [07:40] <rustyash> done http://paste.ubuntu.com/11542133/
#217 [07:40] <Pyrosec> I run a MSI GS30, which is a laptop bundled with HD 4600, but when I got home I got some sort of gaming dock which contains a GTX 970
#218 [07:41] <Pyrosec> PCI extension of the laptop in some words
#219 [07:41] <GreyVulpine> Right. Dual video card setup on a laptop
#220 [07:41] <Pyrosec> Yeah but actually only single card is running sinc eI'm at work
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#222 [07:41] <Pyrosec> Got like a basic laptop, alone, without the dock it has nothing special
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#225 [07:42] <GreyVulpine> Check your computer's video card options. Look for 3d settings. I'm betting there's a setting in there that's screwing up minecraft
#226 [07:42] <GreyVulpine> Probably something with antialiasing
#227 [07:42] <rustyash> what do i do i did what you told me to do i put my system details on pastebin
#228 [07:42] <GreyVulpine> rustyash - One moment
#229 [07:42] <Pyrosec> I saw something about morphogenic filter also
#230 [07:42] <rustyash> ok
#231 [07:42] <GreyVulpine> morphogenic filtering?
#232 [07:42] <Pyrosec> http://www.neowin.net/forum/topic/1026288-solved-font-blurcorruption-makes-apps-unusable/?view=findpost&p=594317924
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#234 [07:43] <GreyVulpine> rustyash - DOwnload and install: https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#235 [07:43] <Pyrosec> Okay I disabled that setting in Intel CC, and the blurry font is gone
#236 [07:43] <Pyrosec> But still got the black bezels
#237 [07:43] <rustyash> already have
#238 [07:43] <GreyVulpine> rustyash - Doesn't appear to be installed.
#239 [07:44] <GreyVulpine> Pyrosec - Alright. Do you have any settings with aspect ratios?
#240 [07:44] <rustyash> im reinstalling it now
#241 [07:44] <GreyVulpine> rustyash - In fact, no video drivers from intel are installed on that computer.
#242 [07:44] <rustyash> its because im in safe mode
#243 [07:44] <rustyash> i wanted to know if i could run it on there
#244 [07:45] <GreyVulpine> You could. Why are you in safe mode?
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#246 [07:45] <Pyrosec> Nope, only something "Video scaling" says it can be used to play 4;3 videos on 16:9 screen
#247 [07:45] <rustyash> because my laptop is slow on normal os safemode dont go slow
#248 [07:45] <yaniv> hello
#249 [07:46] <GreyVulpine> rustyash - There's a reason for that. Safe mode runs your computer with only the bare minimum of drivers so that you can diagnose issues. It is not meant for regular use
#250 [07:46] <yaniv> i buyed mincraft but cant login
#251 [07:46] <GreyVulpine> Pyrosec - Got any sort of screenshot of that, or just your video options in general?
#252 [07:46] <rustyash> ive got my sound card to work and woundering if i could put the key from the video driverinto the hkey user
#253 [07:46] <GreyVulpine> yaniv - And why can' tyou?
#254 [07:46] <GreyVulpine> rustyash - No, it doesn't work like that
#255 [07:47] <Pyrosec> GreyVulpine: I saw that you are able to play with JVM arguments, maybe we can force something in here ?
#256 [07:47] <Pyrosec> I can, it's in french though.
#257 [07:47] <yaniv> i sent mails to support they give me a new password and i cant connecto to
#258 [07:47] <GreyVulpine> Pyrosec - I'm not aware of any JVM arguments that are capable of that
#259 [07:47] <GreyVulpine> yaniv - Are you able to log into your mojang account at https://account.mojang.com/login ?
#260 [07:47] <Pyrosec> http://i.imgur.com/56QoqhH.png
#261 [07:48] <rustyash> so whats this jvm arguments thing
#262 [07:48] <GreyVulpine> rustyash - That's not for you
#263 [07:48] <GreyVulpine> Pyrosec - Okay, I can make out some things there. Can you give me some of the other screens?
#264 [07:48] <Pyrosec> Yep, one minute !
#265 [07:49] <rustyash> ok ill be back im going to tweak some things on the hkey im sure it works
#266 [07:49] <GreyVulpine> Good luck
#267 [07:49] <rustyash> thankyou
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#269 [07:50] <Pyrosec> http://imgur.com/a/lIC9I
#270 [07:50] <Pyrosec> there you go GreyVulpine
#271 [07:50] <yaniv> yes but i cant, i will do again now whith your link
#272 [07:50] <rustyash> i know a way ill go on normal os copy the key into a txt file go onto safemode n copy it onto hkey
#273 [07:51] * JNJOLLY [JNJOLLY@notlogged] has quit. (Quit: Web client closed)
#274 [07:51] <rustyash> ibrb
#275 [07:51] <Pyrosec> Also, tried to change MC version, does not change
#276 [07:51] * Aprix_ [Aprix_@notlogged] has joined #minecrafthelp
#277 [07:51] * rustyash [rustyash@notlogged] has quit. (Quit: Web client closed)
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#279 [07:52] * JNJOLLY [JNJOLLY@notlogged] has quit. (Client Quit)
#280 [07:52] <GreyVulpine> Pyrosec - Nothing else on those pictures seems like it can cause this issue.
#281 [07:52] * djduane [djduane@notlogged] has joined #minecrafthelp
#282 [07:52] <GreyVulpine> My french is a bit rusty though.
#283 [07:52] <Pyrosec> It's the only game causing that kind of issues actually
#284 [07:53] <GreyVulpine> Minecraft is kinda special like that.
#285 [07:53] <Pyrosec> I'm an IT expert, I should be able to decrypt those options and see what causes that, but those drivers are a bit limited
#286 [07:53] <GreyVulpine> No other game, I can think of off the top of my head, runs in a Java VM, and utilizes OpenGL.
#287 [07:53] <Pyrosec> Postal 2 can use OpenGL haha !
#288 [07:53] <GreyVulpine> Pfft, heh
#289 [07:54] * lplplp2 [lplplp2@notlogged] has joined #minecrafthelp
#290 [07:54] <Pyrosec> Any way to open a support ticket at Mojang ?
#291 [07:54] <GreyVulpine> Mojang support typically only deals with account issues.
#292 [07:54] <GreyVulpine> They direct tech support to people like us here.
#293 [07:55] <Pyrosec> Arh that's why you guys are here heh
#294 [07:55] <GreyVulpine> Indeed.
#295 [07:55] <GreyVulpine> There's always the bug database, though I'm iffy if this counts. https://bugs.mojang.com/browse/MC
#296 [07:55] <lplplp2> Why I installed the demo version can not play? He looked inside to the content I am Taiwanese English idiot who can help me I want to play minecraft.
#297 [07:56] <GreyVulpine> lplplp2 - Have you paid for minecraft?
#298 [07:56] <lplplp2> have
#299 [07:56] <GreyVulpine> lplplp2 - Please log into your mojang account at: https://account.mojang.com/login and make sure "Minecraft" is listed under "My Games", along with your ingame name and date of purchase
#300 [07:57] * Piggyuniform [Piggyuniform@notlogged] has joined #minecrafthelp
#301 [07:57] <GreyVulpine> lplplp2 - It should look something like: http://i.imgur.com/afqZugV.png
#302 [07:57] <Piggyuniform> hello
#303 [07:57] <Pyrosec> Okay GreyVulpine , i'll get back to you later when i get back home and can try it out with the GTX 970
#304 [07:57] <GreyVulpine> Pyrosec - I'm sure you've tried the usual suspects, a java reinstall and a delete/undelete of minecraft, right?
#305 [07:58] <GreyVulpine> Pyrosec - Sure.
#306 [07:58] <Piggyuniform> I need help opening minecraft on windows 10!
#307 [07:58] <Pyrosec> Did for MC, but will do again
#308 [07:58] <Piggyuniform> I need help opening minecraft on windows 10! PLZ
#309 [07:58] <GreyVulpine> Piggyuniform - As Windows 10 is not yet released, there are known issues with driver compatibility. Many manufacturers of video chipsets do not have drivers released yet for a tech preview of windows
#310 [07:59] <GreyVulpine> Piggyuniform - There's absolutely nothing we can do about it, but tell you to either wait for them to release windows 10 drivers, or reinstall with a prior version of windows.
#311 [07:59] <Piggyuniform> though it's a windows 10 beta testing copy
#312 [07:59] <GreyVulpine> Indeed. Do you understand what a beta testing copy is?
#313 [07:59] <Piggyuniform> Yes
#314 [07:59] <lplplp2> This? https://account.mojang.com/me
#315 [08:00] <GreyVulpine> Piggyuniform - Do you understand that a beta testing copy is not the full version of windows, and has been known to be incomplete in many areas? Also, since it's in beta, there are known bugs and issues with windows?
#316 [08:00] <Piggyuniform> Yes, i've been reporting bugs
#317 [08:00] <lplplp2> Is anyone there?
#318 [08:00] <yaniv> no, i cant login this is what i recive:"Error! Unknown e-mail address or password."
#319 [08:00] <yaniv> and the mail is ok and the pass is ok
#320 [08:00] <GreyVulpine> Piggyuniform - Then you'll know why, when I say, there are issues with video driver compatibility as well. We cannot do anything about it here.
#321 [08:01] <Piggyuniform> ok
#322 [08:01] <GreyVulpine> lplplp2 - Yes.
#323 [08:01] <GreyVulpine> lplplp2 - Do you see Minecraft listed under "My Games", along with your ingame name and date of purchase on that page?
#324 [08:01] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#325 [08:01] <GreyVulpine> yaniv - Then, if the issue still occurs, you'll need to recontact Mojang support to see what the issue is with your account.
#326 [08:02] <Pyrosec> GreyVulpine: Did it and nothing happened, though it's playable so I'll stick with it from now on, or I'll play in FS. Thanks for the help mate and see you soon !
#327 [08:02] <yaniv> but i have 8 mails whit them, and they tell me talk whit the chat. i m the mother. this is not ok!
#328 [08:02] * djduane [djduane@notlogged] has quit. (Quit: Web client closed)
#329 [08:02] <GreyVulpine> Keep us updated if you find a solution.
#330 [08:02] * jager36987 [jager36987@notlogged] has joined #minecrafthelp
#331 [08:02] * FLHerne [FLHerne@notlogged] has quit. (Quit: There's a real world out here!)
#332 [08:03] <Pyrosec> I'll do
#333 [08:03] * Pyrosec [Pyrosec@notlogged] has quit. (Quit: Web client closed)
#334 [08:03] <GreyVulpine> yaniv - I'm sorry, we have no control over account issues here. I have no idea if you're using the right email and password to log in, or if you've even used the right email to purchase minecraft under.
#335 [08:03] <yaniv> the mails are from cecilia from the support. she dont know what happened
#336 [08:03] <jager36987> שלןם
#337 [08:03] <Piggyuniform> GreyVulpine - This Might Be Why It Says My Graphics Card Is Old! I've Been Looking Online For Tested Microsoft Graphic Cards, They Should've Had Some At Least
#338 [08:04] <lplplp2> Play demo version should pay Oh? That this is the demo version then?
#339 [08:04] <GreyVulpine> Piggyuniform - There are very few cards that do have Windows 10 drivers.
#340 [08:04] <yaniv> i whant the mony back
#341 [08:04] <GreyVulpine> yaniv - Then email Mojang Support to get your money back
#342 [08:04] <GreyVulpine> lplplp2 - No, if you see a 'demo version', then you're not using the right email address to log in
#343 [08:04] <GreyVulpine> lplplp2 - A 'demo version' means that you haven't purchase minecraft under that email address.
#344 [08:05] <Piggyuniform> They Will Possibly release some soon, Thank You For (Better) Answers. :)
#345 [08:05] <GreyVulpine> They will release drivers, but most manufacturers will wait until windows 10 is officially out before doing so.
#346 [08:05] <jager36987> my minecrft not weirk is say fix flie
#347 [08:05] <GreyVulpine> jager36987 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#348 [08:05] <lplplp2> But I have signed up ...
#349 [08:06] <GreyVulpine> lplplp2 - Signing up for an account and paying for minecraft under that account are different.
#350 [08:06] <lplplp2> It is oh!?
#351 [08:06] <GreyVulpine> lplplp2 - You can sign up for an account without paying for minecraft. Without paying for minecraft, that account can only play minecraft demo
#352 [08:06] <Piggyuniform> I know, That Is Coming So (On My Guess) On July, 29 Because That is The Release Date.
#353 [08:06] <GreyVulpine> Piggyuniform - Indeed. That's what we hear too
#354 [08:07] <lplplp2> ....
#355 [08:07] <GreyVulpine> lplplp2 - When you purchased minecraft, did you use http://www.minecraft.net/store ?
#356 [08:08] <lplplp2> Well I still find someone to help me! Because the simple lip service But I will not operate The desire to want to play Jimmy block too sorry to waste your time.
#357 [08:08] <lplplp2> Well I still find someone to help me! Because the simple lip service But I will not operate The desire to want to play Jimmy block too sorry to waste your time
#358 [08:09] * Piggyuniform_ [Piggyuniform_@notlogged] has joined #minecrafthelp
#359 [08:09] <lplplp2> 算了 我還是找個人幫幫我吧 因為口頭上說的簡單 但是我都不會操作 想玩麥塊的慾望太強了 對不起 浪費了你們的時間
#360 [08:09] * lplplp2 [lplplp2@notlogged] has quit. (Quit: Web client closed)
#361 [08:10] * Piggyuniform [Piggyuniform@notlogged] has quit. (Ping timeout: 204 seconds)
#362 [08:11] <Piggyuniform_> Until Windows 10 Graphic Cards Get Released, I'm Playing A Minecraft-Related Shooting Game Called OpenSpades!
#363 [08:13] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 195 seconds)
#364 [08:13] * Piggyuniform [Piggyuniform@notlogged] has joined #minecrafthelp
#365 [08:13] * Erestes [Erestes@notlogged] has joined #minecrafthelp
#366 [08:14] <Piggyuniform> it seems like this is a minecraft server i'm chatting on?
#367 [08:14] * Piggyuniform_ [Piggyuniform_@notlogged] has quit. (Ping timeout: 204 seconds)
#368 [08:14] <Erestes> still having problems connecting to server. java.connection time out error. removed Norton last night, installed Avira. win 8.1, java 8u25 64bit mc full client
#369 [08:15] <GreyVulpine> Piggyuniform - It is not a minecraft server. This is an IRC channel.
#370 [08:15] <Piggyuniform> ok
#371 [08:15] <GreyVulpine> Erestes - Got a launcher log/game output handy?
#372 [08:15] <Erestes> let me look.
#373 [08:18] <Piggyuniform> huh... I just Remembered what i saw yesterday!!! some said 1.8.6 was working fine on win10!
#374 [08:18] <GreyVulpine> Depends on the video card
#375 [08:19] <Erestes> http://pastebin.com/EXBaW13w
#376 [08:19] <Piggyuniform> so i'm either something else or java needs an update
#377 [08:20] <GreyVulpine> Piggyuniform - Let me demonstrate here. Say you had an AMD video card. You would usually go here for driver updates: http://support.amd.com/en-us/download -- Go there now.
#378 [08:20] <Erestes> i'm at the current java 8 u25
#379 [08:20] <Erestes> i'll check real quick
#380 [08:21] <GreyVulpine> Pick a video card. Any video card. I'm going with Desktop Graphics -- Radeon R9 series -- Radeon R9 2xx series. Choose the Operating system dropdown.
#381 [08:21] <GreyVulpine> Notice, with that, there are no Windows 10 drivers listed for that video card
#382 [08:21] <Erestes> ok latest is 8u45. lemme try updating. brb
#383 [08:21] <Piggyuniform> oh... ok, sorry i'm talking alot. its my most favorite game :(
#384 [08:22] * Aprix_ [Aprix_@notlogged] has quit. (Quit: Web client closed)
#385 [08:22] <GreyVulpine> Piggyuniform - Now, say you had an nvidia video card. You would usually go here for drivers: http://www.geforce.com/drivers -- Again, same deal. Pick a video card
#386 [08:22] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Quit: ChatZilla 0.9.91.1 [Firefox 28.0/20140314220517])
#387 [08:22] <Piggyuniform> and i have intel
#388 [08:23] <GreyVulpine> Some nvidia cards have windows 10 drivers for them. Some don't
#389 [08:23] <Piggyuniform> ill look into both nvidia and intel
#390 [08:23] <GreyVulpine> Same with Intel: https://downloadcenter.intel.com/
#391 [08:23] <GreyVulpine> I haven't seen a windows 10 driver for any intel video chipsets yet
#392 [08:24] * NoPingbutBling [NoPingbutBling@notlogged] has joined #minecrafthelp
#393 [08:24] <NoPingbutBling> Can anyone help me with this? I get like 1 FPS and then my MC crashes [14:28:14] [pool-2-thread-2/WARN]: Couldn't look up profile properties for com.mojang.authlib.GameProfile@66bc99d3[id=8754389e-8584-413c-bf56-00891a2331f9,name=NoPingbutBling,properties={},legacy=false] com.mojang.authlib.exceptions.AuthenticationException: The client has sent too many requests within a certain amount of time at com.mojang.authlib.yggdrasi
#394 [08:24] <GreyVulpine> NoPingbutBling - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#395 [08:25] <NoPingbutBling> http://paste.ubuntu.com/11542800/
#396 [08:26] <GreyVulpine> .mcstatus
#397 [08:26] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#398 [08:26] <GreyVulpine> Mojang services seem to be online and running fine. Hmm.
#399 [08:27] <NoPingbutBling> Its weird
#400 [08:27] <NoPingbutBling> It seems to only happen on the server called Hypixel
#401 [08:27] <GreyVulpine> Usually, this issue stems from your client being unable to contact the skin server. Either because it's down, or your 'net connection is not reliable enough to download that texture
#402 [08:28] <NoPingbutBling> I have a really stable LAN connection
#403 [08:28] <GreyVulpine> NoPingbutBling - A 'stable LAN connection', to me, just means you're connected up to your router/modem fine. How about past your modem?
#404 [08:29] * Piggyuniform [Piggyuniform@notlogged] has quit. (Ping timeout: 204 seconds)
#405 [08:29] <GreyVulpine> Perhaps you've got a slow internet connection? Any Modem/Router issues?
#406 [08:30] <GreyVulpine> Even before considering that, have you looked at your security software, made sure Minecraft or Java isn't being blocked or filtered by some sort of firewall?
#407 [08:32] <NoPingbutBling> I have, both..
#408 [08:32] <GreyVulpine> What security software do you have, and how did you check?
#409 [08:35] <Erestes> brb have to restart browser
#410 [08:35] <NoPingbutBling> AVG, I how do I check it?
#411 [08:36] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#412 [08:36] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#413 [08:37] <NoPingbutBling> GreyVulpine its like, I join that server, everything becomes 1 FPS, I crash
#414 [08:38] * peralta [peralta@notlogged] has joined #minecrafthelp
#415 [08:38] * Erestes_ [Erestes_@notlogged] has joined #minecrafthelp
#416 [08:38] <GreyVulpine> If it happens to just that one server, I don't really have a solution for you. I'm tempted to blame the bad connection between you and that one server.
#417 [08:39] * Erestes [Erestes@notlogged] has quit. (Ping timeout: 204 seconds)
#418 [08:41] <Erestes_> still no go.
#419 [08:41] * peralta [peralta@notlogged] has quit. (Client Quit)
#420 [08:42] <GreyVulpine> Erestes_ - Check your firewall. Check your router for any firewall settings. Turn them off temporarily to test.
#421 [08:42] * Nadav [Nadav@notlogged] has joined #minecrafthelp
#422 [08:42] <Nadav> yo
#423 [08:42] <Erestes_> firewall asked permission when it first attempted, and was allowed. the router has a firewall too? brb
#424 [08:42] <Nadav> Someone can help me pls ?
#425 [08:43] <GreyVulpine> Erestes_ - Many routers have security features and/or firewall settings as well.
#426 [08:43] <GreyVulpine> Nadav - With?
#427 [08:43] * Mack33 [Mack33@notlogged] has joined #minecrafthelp
#428 [08:44] * NeedsumHelp [NeedsumHelp@notlogged] has joined #minecrafthelp
#429 [08:44] <Nadav> I will send you a video
#430 [08:45] <Nadav> https://www.youtube.com/watch?v=7-fYFqpWMP0 - other people have same problem
#431 [08:45] <VoxelHead> 01,00You00,04Tube: Nadav mentioned "[GROS PROBLEME DE JAVA] Aider moi !" (1m 47s) uploaded by "Diamondust || PvP & Traps !" on 2014-06-14 14:00 UTC.
#432 [08:45] <NeedsumHelp> Hello! I have a most paculiar problem, My minecraft was gifted to me way back when years ago, before the Gift code program was up and working, So My Account needs the e-mail to be merged with a microsoft account or something. I lost contact with the guy and I definatly don't remember the e-mail for it... what do I do? D:
#433 [08:47] * Mack33 [Mack33@notlogged] has quit. (Ping timeout: 204 seconds)
#434 [08:47] <GreyVulpine> Nadav - I'm seeing a few errors here. Some of them pertain to "Character length is wider than 21 bit", which is usually indicative of a BungeeCord server having issues.
#435 [08:48] <GreyVulpine> Nadav - Others include servers that aren't updated to use the version of minecraft that you're running.
#436 [08:49] <GreyVulpine> Nadav - The bad packet ID is usually telling you that the version of minecraft that you're running, and the version of the minecraft server differs.
#437 [08:50] <GreyVulpine> Some modded servers require special mods installed on the client to be able to play correctly. Without the right mod, your client doesn't know how to interpret the commands sent back to you from the server, hence the 'bad packet' error.
#438 [08:50] <Nadav> What do u mean
#439 [08:51] <Nadav> Like on hypixel im using 1,7,10
#440 [08:51] * gamerclaudia [gamerclaudia@notlogged] has joined #minecrafthelp
#441 [08:51] <Nadav> On every version it doing that
#442 [08:51] <GreyVulpine> Hypixel is known for having issues like this. I can't do anything about that.
#443 [08:51] <Nadav> It is usally doing bad packet id problem
#444 [08:53] <GreyVulpine> https://www.google.com/search?q=site%3Ahypixel.net+hypixel+bad+packet
#445 [08:53] <GreyVulpine> You're not the only one.
#446 [08:57] * Adam [Adam@notlogged] has joined #minecrafthelp
#447 [08:57] <Adam> hello
#448 [08:57] * gogohkthomas [gogohkthomas@notlogged] has joined #minecrafthelp
#449 [08:57] * vinkong [vinkong@notlogged] has joined #minecrafthelp
#450 [08:58] <Adam> ummm... is any one here to help
#451 [08:58] * gogohkthomas [gogohkthomas@notlogged] has quit. (Client Quit)
#452 [08:58] <Synchunk``> ?? ask
#453 [08:58] <VoxelHead> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#454 [08:58] <VoxelHead> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#455 [08:58] <Adam> my minecraft pe always closes when i enter multiplayer game
#456 [08:59] <Nadav> GreyVulpine
#457 [08:59] <Nadav> It is doing it on kohi server / hypixel / any server
#458 [09:00] <Adam> Nadav r u talking to me?
#459 [09:00] * vinkong_ [vinkong_@notlogged] has joined #minecrafthelp
#460 [09:00] <Nadav> No , im talking to GreyVulpine
#461 [09:00] <Adam> ok sorry
#462 [09:00] <vinkong_> i need help
#463 [09:01] <Adam> pls can any one say what is going on in my game
#464 [09:01] <Synchunk``> Nadav, it's often caused by plugins that try to allow people to use any game version to connect
#465 [09:01] <vinkong_> my minecraft crahing
#466 [09:01] <Adam> my minecraft pe closes when play multiplayer
#467 [09:02] <Adam> when i play
#468 [09:02] <Adam> something wrong in my keyboard
#469 [09:02] <vinkong_> my minecraft crashed when i go to minecraft
#470 [09:02] <Adam> sorry
#471 [09:02] <Synchunk``> Nadav, unfortunately many large servers use those plugins
#472 [09:02] * vinkong_ [vinkong_@notlogged] has quit. (Client Quit)
#473 [09:02] * vinkong [vinkong@notlogged] has quit. (Quit: Web client closed)
#474 [09:02] <Adam> will any one help me
#475 [09:02] <Synchunk``> Nadav, there's not much you can do
#476 [09:03] <Adam> please
#477 [09:03] <Nadav> Synchunk / Adam / GreyVulpine if someone have like permisson to kill peoples on this server ? mctest.ae97.net
#478 [09:03] <Nadav> We can try to check this .
#479 [09:03] <Nadav> On the minecrafthelp server
#480 [09:03] <Synchunk``> Adam, most people here don't play the Pocket Edition, so it'll take a while
#481 [09:04] * EbiCraft [EbiCraft@notlogged] has joined #minecrafthelp
#482 [09:04] <Adam> ok take ur time
#483 [09:04] * gamerclaudia_ [gamerclaudia_@notlogged] has joined #minecrafthelp
#484 [09:04] <Adam> but quickly cuz i have to feed my cat
#485 [09:04] <Adam> not kidding just take ur time
#486 [09:06] * samuel [samuel@notlogged] has joined #minecrafthelp
#487 [09:06] <samuel> sdws
#488 [09:06] <Adam> did u finish
#489 [09:07] <Synchunk``> Adam, have you tried asking on minecraftforums? You might get better and faster help there
#490 [09:07] <Adam> nope
#491 [09:08] * EbiCraft [EbiCraft@notlogged] has quit. (Ping timeout: 204 seconds)
#492 [09:08] <Adam> ok i will stay here , i will open minecraftforums on my tablet
#493 [09:09] * MetaGamer [MetaGamer@notlogged] has joined #minecrafthelp
#494 [09:09] <Adam> i opened the minecraft forum in my tablet
#495 [09:09] <Adam> on
#496 [09:11] <Adam> did u finish
#497 [09:12] * gamerclaudia [gamerclaudia@notlogged] has quit. (Quit: Web client closed)
#498 [09:12] * gamerclaudia_ [gamerclaudia_@notlogged] has quit. (Quit: Web client closed)
#499 [09:12] * samuel [samuel@notlogged] has quit. (Ping timeout: 204 seconds)
#500 [09:13] <Adam> ummmmmmm............. thue dod not Answer me
#501 [09:13] <Adam> het
#502 [09:14] <Adam> something wrong in my keyboard
#503 [09:14] <Adam> so sorry
#504 [09:14] * KJ4IPS|Gone [KJ4IPS|Gone@notlogged] has quit. (Ping timeout: 202 seconds)
#505 [09:14] <Adam> usdhandksj bye bye
#506 [09:14] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#507 [09:17] <Nadav> Synchunk it is only on hypixel / other servers with teleport , on the minecrafthelp server 1.8.4 it is good without problems
#508 [09:18] * Jamse [Jamse@notlogged] has joined #minecrafthelp
#509 [09:18] <Synchunk``> Nadav, yeah, it's a plugin problem you unfortunately can't do anything about :-\
#510 [09:18] * Jamse [Jamse@notlogged] has quit. (Client Quit)
#511 [09:20] <Nadav> You are mojang helper or what ?
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#518 [09:25] <TheRev94> Hello i have changed computer
#519 [09:25] <TheRev94> but it is already a bit 'of time that I do not work because crashes
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#521 [09:26] <TheRev94> hello?!
#522 [09:26] <Baume> ha my new game says I have some unupdate pixls
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#525 [09:27] <Baume> I looked at the servis pages but they leave me running blanks and dont really help me
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#527 [09:29] <Baume> The one that steps you through everything helped to the end were it left me at the URL that did nothing, can any one understand me?
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#538 [09:32] <xSn4k3> I have a question, why not go my Minecraft?
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#540 [09:33] <xSn4k3> who are spreak german?
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#546 [09:41] <Mond> Can u help me with my minecratf problem?
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#548 [09:43] <Mond> It says that the account had been migrated
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#550 [09:44] <Akin607> Ineed to buold a good house but i cant and i iam not good in buildding
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#559 [09:53] <izah5> hello, i have a problem and every time i open minecraft it crash. I follow a link en i think i need to past this link here. I hope you can help!! http://paste.ubuntu.com/11544330/
#560 [09:55] <SauerlaenderNGS> http://paste.ubuntu.com/11544227/
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#564 [09:57] <SauerlaenderNGS> MInecraft don`t accept the Pixel Format ..Noat Accelerated.. http://paste.ubuntu.com/11544227/
#565 [09:59] <izah5> same problem i think.. http://paste.ubuntu.com/11544330/
#566 [10:01] <SauerlaenderNGS> Graphics drivers are outdated, they do not support required OpenGL support to run Minecraft. http://paste.ubuntu.com/11544227/
#567 [10:02] <Kirito> ?? win/dxdiag
#568 [10:02] <VoxelHead> win/dxdiag: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#569 [10:02] <Kirito> SauerlaenderNGS and izah5: Follow that
#570 [10:03] * Kirito pokes CubeTheThird because Kirito is at school and can't help
#570 [10:09] <izah5> okey, then i have this link, but, where do i really past this link? I first thought here...
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#572 [10:12] <Synchunk`> Here
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#575 [10:14] <izah5> what here? I don't understend why you say that
#576 [10:14] <izah5> Here past the link? http://paste.ubuntu.com/11544330/
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#587 [10:36] <YTLH> Hi I need some help. I keep getting kicked from servers with various error messages that usually start with io.netty.handler.codec.DecoderException:
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#590 [10:38] <jarhead_z> i have an insufficant graphics card for minecraft and there is no update for it what can i do?
#591 [10:39] <jarhead_z> hello? anyone?
#592 [10:39] <jarhead_z> i give up...
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#607 [11:05] <Piggyuniform> I'm very sorry about the graphics error, but, after a win10 build version popped in, it's working, the problem is that i have to keep my system up to date! :D
#608 [11:05] <Piggyuniform> not version, update
#609 [11:06] <Piggyuniform> GreyVulpine - thank you for trying to help me!
#610 [11:08] <Kirito> Piggyuniform: I hope you know that Windows 10 isn't officially released yet, so it may be unstable at times.
#611 [11:09] <Piggyuniform> it seems to be working properly, this problem happened to me on my win7 (though it broke)
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#613 [11:11] <Piggyuniform> and it seemed to clear terrible lag on my computer after the update, so the lag had something to do with my graphics card
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#628 [11:28] <Victor_Vanxr> ------------------
#629 [11:29] <Victor_Vanxr> i can't launch minecraft
#630 [11:30] <Victor_Vanxr> i can't launch minecraft
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#632 [11:31] * xXASSASSINXx_117 [xXASSASSINXx_117@notlogged] has joined #minecrafthelp
#633 [11:32] <xXASSASSINXx_117> Hallo ich habe mir heute minecraft instaliert und bin über eine hilfsseite bis hier her gekommen
#634 [11:32] <xXASSASSINXx_117> http://paste.ubuntu.com/11546022/
#635 [11:33] <xXASSASSINXx_117> das spiel lässt sich nicht starten keine ahung warum
#636 [11:33] <Victor_Vanxr> i don´t speak that language
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#639 [11:36] <xXASSASSINXx_117> Hello I have today minecraft downloaded but for some reason it does not open there is always a window where is Fixet problem
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#649 [11:48] <willllll> link http://paste.ubuntu.com/11546241/
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#659 [12:00] <HerrLecker> please help Im trying to build a villager breeder in my survival world and i followed Impulses tutorial on youtube exactly but it doesnt work at all but i tested it in a creative world and built it the exact same way and it worked fine. i left my computer afk in my survival world for a few hours and still nothing happened! im using version 1.8.6
#660 [12:01] <HerrLecker> and i am using the exact same villagers too
#661 [12:01] <chris_> can someone tel my how i canche eula.txt false in treu
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#664 [12:05] <YTLH> Hi I need help. I keep getting kicked from servers with various decoder errors.
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#671 [12:18] <FrozenReloaded> i have problem
#672 [12:18] <FrozenReloaded> anyone here
#673 [12:18] <FrozenReloaded> hello ?
#674 [12:19] * tuzmennn [tuzmennn@notlogged] has joined #minecrafthelp
#675 [12:19] <FrozenReloaded> the multiplayer is not working and when i play a single player ;;crashed;;
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#679 [12:25] <nikckbarco> i have error 408 what i can to do
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#684 [12:27] <wildcat2354> When attempting to download minecraft it says "Unable to download minecraft, please try again later," It has doen this for 2 days. any ideas?
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#695 [12:38] <TMRnhd> i have just added my gpu into my computer and i have downloaded all the drivers and now it keeps saying that minecraft has crashed
#696 [12:38] <Greatwolf9> Trying to connect with another computer, keep getting message "failed to connect to server. io.netty.channe.connecttimeoutexception: connection timed out"
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#707 [12:50] <WolfHaci> I nwwd to update my grapcsđ
#708 [12:50] <DamSkillZz> Hi, i migrated my account and i own it since november 2011 and i can only play the demo
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#711 [12:53] <xxJames_Blobxx> when i play i suddenly get extreme pixel lag now and then, about each and every 2 second. fps is around 40
#712 [12:53] <_Dark_> How to Fix the Error "java.lang.NullPointerException: group"??
#713 [12:53] <_Dark_> i need Help
#714 [12:53] <_Dark_> please
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#716 [12:54] <_Dark_> how i can fix the error java.lang.NullPointerException: group?
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#718 [12:54] <_Dark_> how i can fix the error java.lang.NullPointerException:group?
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#720 [12:54] <_Dark_> how i can fix the error java.lang.NullPointerException:group?
#721 [12:54] <_Dark_> how i can fix the error java.lang.NullPointerException:group?
#722 [12:54] <_Dark_> how i can fix the error java.lang.NullPointerException:group?
#723 [12:54] <_Dark_> how i can fix the error java.lang.NullPointerException:group?
#724 [12:56] <_Dark_> -q *!webchat@84.121.44.78.dyn.user.ono.com
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#726 [12:58] <WolfHaci> Hello, sorry about that... I need to update my Graphics card and the http://hopper.minecraft.net/help/pixel-format-not-accelerated/ says to search for the graphics card manufacturer and the one i have is "(Standard display types)" wich do I chhose?: AMD / ATI & NVIDIA & INTEL
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#729 [12:59] <WolfHaci> Hello, I need to update my Graphics card and the http://hopper.minecraft.net/help/pixel-format-not-accelerated/ says to search for the graphics card manufacturer and the one i have is "(Standard display types)" wich do I chhose?: AMD / ATI & NVIDIA & INTEL
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#732 [13:00] <WolfHaci> Hello, I need to update my Graphics card and the http://hopper.minecraft.net/help/pixel-format-not-accelerated/ says to search for the graphics card manufacturer and the one i have is "(Standard display types)" wich do I chhose?: AMD / ATI & NVIDIA & INTEL
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#735 [13:01] <WolfHaci> Hello, I need to update my Graphics card and the http://hopper.minecraft.net/help/pixel-format-not-accelerated/ says to search for the graphics card manufacturer and the one i have is "(Standard display types)" wich do I chhose?: AMD / ATI & NVIDIA & INTEL
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#749 [13:17] <WolfHaci> Hello, I need to update my Graphics card and the http://hopper.minecraft.net/help/pixel-format-not-accelerated/ says to search for the graphics card manufacturer and the one i have is "(Standard display types)" wich do I chhose?: AMD / ATI & NVIDIA & INTELHello, I need to update my Graphics card and the http://hopper.minecraft.net/help/pixel-format-not-accelerated/ says to search for the graphics card manufacturer and the one i
#750 [13:17] <WolfHaci> v
#751 [13:17] <WolfHaci> vHello, I need to update my Graphics card and the http://hopper.minecraft.net/help/pixel-format-not-accelerated/ says to search for the graphics card manufacturer and the one i have is "(Standard display types)" wich do I chhose?: AMD / ATI & NVIDIA & INTEL
#752 [13:17] <WolfHaci> Hello, I need to update my Graphics card and the http://hopper.minecraft.net/help/pixel-format-not-accelerated/ says to search for the graphics card manufacturer and the one i have is "(Standard display types)" wich do I chhose?: AMD / ATI & NVIDIA & INTEL
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#754 [13:21] <Bugboy1028> WolfHaci, chill
#755 [13:21] <Bugboy1028> ??> WolfHaci win/dxdiag
#756 [13:21] <VoxelHead> WolfHaci: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#758 [13:22] <Triqz> Hi
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#763 [13:25] <Bugboy1028> Triqz hi
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#771 [13:37] <shannapop> hi i have tried to updqate my drivers but none are available..... can anyone help/
#772 [13:38] <Bugboy1028> ??> shannapop win/dxdiag
#773 [13:38] <VoxelHead> shannapop: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#774 [13:38] <shannapop> http://paste.ubuntu.com/11547939/
#775 [13:39] <shannapop> have created the dxduiag
#776 [13:39] <shannapop> dxdiag
#777 [13:39] <Bugboy1028> I got it
#778 [13:41] <Bugboy1028> please hold ,shannapop
#779 [13:42] <shannapop> thanks
#780 [13:43] <Bugboy1028> wait
#781 [13:43] <Bugboy1028> ??< info
#782 [13:43] <Bugboy1028> ??< index
#783 [13:44] <Bugboy1028> ??> shannapop launcher/change-version
#784 [13:44] <VoxelHead> shannapop: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#785 [13:45] <Bugboy1028> please change it to 1.7.2
#786 [13:46] <shannapop> ok will do
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#789 [13:47] <shannapop> #still has same error
#790 [13:49] <Bugboy1028> alright
#791 [13:51] * Lagartixa [Lagartixa@notlogged] has joined #minecrafthelp
#792 [13:51] <Bugboy1028> change it back to latest
#793 [13:51] <Lagartixa> i need help
#794 [13:51] <Bugboy1028> Lagartixa, ask awa
#795 [13:51] <Lagartixa> i need help java.lang.NullPointerException: group
#796 [13:51] <Bugboy1028> I need full error log, Lagartixa
#797 [13:51] <Bugboy1028> ??> Lagartixa paste
#798 [13:51] <VoxelHead> Lagartixa: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#799 [13:51] <shannapop> have changed
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#801 [13:54] <Bugboy1028> ...
#802 [13:54] <shannapop> changed version back
#803 [13:55] <Bugboy1028> shannapop... did you recently change your windows version?
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#805 [13:55] <shannapop> won't load says it has experienced a crash - no haven't changed version
#806 [13:56] <shannapop> now its back to saying that the drivers need updating again
#807 [13:56] <Bugboy1028> ok
#808 [13:56] <Bugboy1028> Ok
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#811 [13:59] <Bugboy1028> ffs
#812 [13:59] <Bugboy1028> shannapop, can you wait for while
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#814 [14:00] <shannapop> yes thats fine
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#817 [14:01] <SchultzyzBoyz> Hey, I've downloaded technic launcher yeserday, it won't launch whenever I try to open it, I've tried running as adminastriaior and nothing happens, any help?
#818 [14:02] <Bugboy1028> ??> SchultzyzBoyz mod
#819 [14:02] <Bugboy1028> ??> SchultzyzBoyz mods
#820 [14:02] <VoxelHead> SchultzyzBoyz: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#821 [14:02] <VoxelHead> SchultzyzBoyz: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#822 [14:03] * sdygsd [sdygsd@notlogged] has quit. (Client Quit)
#823 [14:04] <SchultzyzBoyz> Not the mod, the launcher itself
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#826 [14:04] <Jake> Hello, can someone help me?
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#828 [14:05] <ManuCraft012> Yes
#829 [14:05] <Jake> Hello, can someone help me??
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#831 [14:05] <Guest39657> ANyone there?
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#833 [14:05] <Guest39657> Hello?
#834 [14:05] <Guest39657> I need some help
#835 [14:05] <SchultzyzBoyz> With what
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#838 [14:06] <AmateurMemer> I keep trying to run marvel craft universe mod 1.7.10 but it keeps crashing
#839 [14:06] <AmateurMemer> any suggestions
#840 [14:06] <Guest39657> My pc runs minecraft perfectly fine, but the thing is on windows 7 i cant run the game with my graphics card in my machine... if i take it out it works. But if i load up linux then the game works with the graphocs card inside my machine
#841 [14:06] <Guest39657> Is there any solution to fix this
#842 [14:07] <AmateurMemer> have you tried googling it?
#843 [14:07] * FreiherrVonWild [FreiherrVonWild@notlogged] has joined #minecrafthelp
#844 [14:07] <Guest39657> Yes
#845 [14:07] <Guest39657> Nothing is therte
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#847 [14:08] <AmateurMemer> we;;l;plp;fsgfsdgfksd'gkpa'fpaef,lks'eafkwegwaegwrgpf[wae
#848 [14:09] <SchultzyzBoyz> I run windows 6 and I get a solid 278 frames with shaders and with the factories graphics card
#849 [14:09] <AmateurMemer> can i get help?
#850 [14:09] <SchultzyzBoyz> With?
#851 [14:09] <AmateurMemer> mod problems
#852 [14:10] <SchultzyzBoyz> What mods specificly
#853 [14:10] <AmateurMemer> marvel craft universe
#854 [14:12] <Guest39657> No help what so ever...
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#856 [14:14] <AmateurMemer> thx for all your help m8
#857 [14:14] <AmateurMemer> thanks
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#869 [14:26] <m> Hi
#870 [14:27] <m> How do u fix Java.NullPointerException: group
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#877 [14:34] <zappy> Hey guys, got a problem.
#878 [14:35] <zappy> I can't connect to my friend's realms server......yet I can connect to public multiplayer servers
#879 [14:35] <Bella_Nicole> Hello my game has crashed twice now and i have nvidia but it says in the error this : the NVIDIA opengl driver detected a problem with the display driver and is unable to continue. The application must close. Error code 9? Does someone what this is.
#880 [14:38] <Bella_Nicole> zappy did your friend whitelist you on there? Like invite you?
#881 [14:39] <zappy> Yeah I'm invited, in fact I've played on there for 3 days, then suddenly doesnt work. He uninvited me and reinvited me....I can see the green dot saying the server's online...just times out
#882 [14:39] <zappy> thought it was a port/firewall problem, but it can't be if it's only affecting realms surely
#883 [14:40] * Ibbybee [Ibbybee@notlogged] has joined #minecrafthelp
#884 [14:42] <Ibbybee> When i press the minecraft launcher button 2 windows come up; one says downloading native launcher and onee says unable to download native launcher
#885 [14:42] <Ibbybee> &3&l hi
#886 [14:43] <Bugboy1028> 2,2sh
#887 [14:43] <Ibbybee> it stinks
#888 [14:43] <Bugboy1028> Ibbybee, remove unable one
#889 [14:43] <Bugboy1028> zappy, that's strane
#890 [14:43] <Ibbybee> what?
#891 [14:44] <Bugboy1028> wait, did you sign the paper?
#892 [14:44] <Bugboy1028> n 2 windows come up; one says downloading native launcher and onee says unable to download native launcher , remove "unable to download native launcher"
#893 [14:44] <Ibbybee> "remove"?
#894 [14:44] <Bugboy1028> .g define remove
#895 [14:44] <ExtremeBot> Bugboy1028: http://dictionary.reference.com/browse/remove — Remove | Define Remove at Dictionary.com — to move from a place or position; take away or off: to remove the napkins from the table. 2. to take off or shed (an article of clothing): to remove one's jacket. 3.
#896 [14:44] <Ibbybee> like close it?
#897 [14:44] <Bugboy1028> Yes...
#898 [14:44] <Ibbybee> because when i close that window the other window closes
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#901 [14:46] <zappy> are you using minecraft.exe or minecraft.msi to install?
#902 [14:46] <Matt__> Hello
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#904 [14:46] <Bella_Nicole> Hello my game has crashed twice now and i have nvidia but it says in the error this : the NVIDIA opengl driver detected a problem with the display driver and is unable to continue. The application must close. Error code 9? Does someone what this is.
#905 [14:46] <Ibbybee> When i press the minecraft launcher button 2 windows come up; one says downloading native launcher and onee says unable to download native launcher
#906 [14:47] <Bugboy1028> ??> Bella_Nicole win/dxdiag
#907 [14:47] <VoxelHead> Bella_Nicole: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#908 [14:47] <Ibbybee> PLEASE HELP
#909 [14:47] <zappy> but to install the launcher, did you use the .msi or .exe?
#910 [14:47] <Bella_Nicole> link does not work for me.
#911 [14:47] <Bugboy1028> wat?
#912 [14:47] <Bugboy1028> Try the link again
#913 [14:48] <Bella_Nicole> nope sorry
#914 [14:48] <Bella_Nicole> nope sorry
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#916 [14:48] <Bella_Nicole> stil does not work
#917 [14:48] <Ibbybee> When i press the minecraft launcher button 2 windows come up; one says downloading native launcher and one says unable to update native launcher if i close the second window the first one also closes
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#919 [14:49] <Bella_Nicole> nvm it works on chrome but not on explore
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#922 [14:50] <Ibbybee> When i press the minecraft launcher button 2 windows come up; one says downloading native launcher and one says unable to update native launcher if i close the second window the first one also closes
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#925 [14:51] <giuseppe> fatto
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#927 [14:52] <Bugboy1028> giuseppe, yes?
#928 [14:52] <Ibbybee> vWhen i press the minecraft launcher button 2 windows come up; one says downloading native launcher and one says unable to update native launcher if i close the second window the first one also close
#929 [14:52] <Bugboy1028> ??> Ibbybee scold/repeat
#930 [14:52] <VoxelHead> Ibbybee: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#931 [14:52] <VoxelHead> Ibbybee: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#932 [14:52] * xXchrisXx010 [xXchrisXx010@notlogged] has joined #minecrafthelp
#933 [14:52] <zappy> Ibby, try redownloading the .exe file from the mojang website
#934 [14:54] <Ibbybee> zappy can u say the link please
#935 [14:54] <Ibbybee> zappy can u say the link please
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#937 [14:55] <Bella_Nicole> Here is the info from the link you gave me : http://paste.ubuntu.com/11549418/
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#940 [14:56] <zappy> https://minecraft.net/download
#941 [14:56] <zappy> ah too late
#942 [14:56] <zappy> btw Bugboy, am I able to create a support ticket or something to send to Mojang to ask them? I figure if it's only this realms server I can't connect to, maybe Im somehow blocked?
#943 [14:59] <Bugboy1028> zappy, that is fixable
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#947 [15:00] <Bella_Nicole> Did someone look at the link yet? please
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#950 [15:01] <Bugboy1028> Bella_Nicole, did you posts it?
#951 [15:01] <Thundercunting> Hello?
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#953 [15:02] <Bella_Nicole> yes i can post it again
#954 [15:02] <Bella_Nicole> http://paste.ubuntu.com/11549418/
#955 [15:02] <Hp23> My minecraft says pixel format not accelerated and i looked at the page but cant find the name or manufacturer
#956 [15:02] * Squishychew [Squishychew@notlogged] has joined #minecrafthelp
#957 [15:03] <zappy> try this, http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#958 [15:04] <Hp23> I tried that, but it says to find my name and manufacturer in DxDiag but i cant
#959 [15:05] <Afootpluto> Hp23, can you give us your dxdiag?
#960 [15:05] <zappy> can you copy and paste the report?
#961 [15:05] <Squishychew> Hi, my account has been compromised and as a Realm owner and also a major player on a factions server I am very worried about griefing. I have submitted a ticket via Mojang website but am still concerned becuase the estimated wait time is 1-2 business days. Is there a Mojang staff member that can assist with this or speed up the process of recovering my account?
#962 [15:05] * LCampbell [LCampbell@notlogged] has joined #minecrafthelp
#963 [15:05] <Afootpluto> ??> Squishychew account/hacked
#964 [15:05] <VoxelHead> Squishychew: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#965 [15:05] <VoxelHead> Squishychew: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#966 [15:05] <Bugboy1028> Afootpluto, he did
#967 [15:05] <Hp23> How do i give you the DxDiag?
#968 [15:06] <Synchunk`> Contact the server owners and ask the to temporarily ban you
#969 [15:06] <Synchunk`> Them*
#970 [15:06] <Afootpluto> ??> Hp23 paste
#971 [15:06] <VoxelHead> Hp23: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#972 [15:08] <Squishychew> yes I have followed the instructions on the article and I included the transaction ID from the orignal receipt. has anyone else had this ahppen and have an estimated timeframe assuming I provide all the correct information?
#973 [15:09] <Afootpluto> Squishychew, 3-4 days
#974 [15:09] <Hp23> http://paste.ubuntu.com/11549541/
#975 [15:10] <Squishychew> i cri :(, is there anyway to temporarly disable the Realm tied to my account until this has been resolved?
#976 [15:10] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 195 seconds)
#977 [15:10] <Synchunk`> Not really, unfortunately
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#980 [15:12] <Squishychew> hmmm, would it be against mojang's ToS if I got my alt on the realm to bot /kill my original character just in case the thief logs in?
#981 [15:12] <Synchunk`> No
#982 [15:12] <Synchunk`> That should be okay
#983 [15:13] <Bella_Nicole> Did anyone look yet??
#984 [15:13] <Synchunk`> You can also set up a command block that teleports him into the void
#985 [15:14] <Synchunk`> Tp playername ~ -512 ~
#986 [15:14] <Squishychew> oooo, that would be better, thanks Synchunk :) less resource dependant and cant just stop it by removing the alt from the invite list
#987 [15:15] <Synchunk`> :-)
#988 [15:16] <Squishychew> one more question. The thief has re-named my character as well. Once all is resolved will Mojang be able to ensure I get my "gamer Tag" back even if hypothetically the thief has taken my orignal name on a different account
#989 [15:16] * LCampbell [LCampbell@notlogged] has quit. (Quit: Web client closed)
#990 [15:17] <Synchunk`> Your name is reserved Only for you for a certain amount Of Time, yes
#991 [15:17] <Synchunk`> Sorry for the random titlecase, on my phone...
#992 [15:17] <Squishychew> :D, excellent because the factions servers ranking system are linked to account names. you ahve been very helpful :)
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#994 [15:19] <Synchunk`> I think the name is disabled for 30 days, then reserved for you for 7 days. Not 100% sure about the delays though
#995 [15:19] <Synchunk`> Aah too late
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#1007 [15:28] <stolercrew> hello every time i have tried to play it says it crashes on this computer how can i play
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#1011 [15:29] <stolercrew> if anyone has had the problem and fixed it please tell me
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#1015 [15:34] <stolercrew> anyone
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#1019 [15:36] <matt__> minecraft
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#1021 [15:38] <jona> I installed Minecraft but in me screen apears this:A fatar error has been detected by the java runtime environment,What this means,i have installed the last Java.
#1022 [15:38] <jona> I installed Minecraft but in me screen apears this:A fatar error has been detected by the java runtime environment,What this means,i have installed the last Java.
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#1027 [15:41] <Pajut> hello i cant login to minecraft, but i have bought the game 2 years ago, can someone help me
#1028 [15:41] <craftst3v3vd> when i try to install minecraft.msi it says "unable to update native launcher" btw im on windows 8.1
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#1030 [15:42] <craftst3v3vd> when i try to install minecraft.msi it says "unable to update native launcher" btw im on windows 8.1
#1031 [15:42] <craftst3v3vd> when i try to install minecraft.msi it says "unable to update native launcher" btw im on windows 8.1
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#1033 [15:42] <craftst3v3vd> when i try to install minecraft.msi it says "unable to update native launcher" btw im on windows 8.1
#1034 [15:42] <Pajut> Good day, my name is Pavel Chráska and i bought Minecraft on 12 May, 2012. But today i tried to login FTB but it keeps saying i have wrong username or password. I migrated account so i am using my email instead of username, i can login to majong.com and minecraft.net, where i can see there is minecraft bind to my acount, so i guess noone stole it from me, but i cant login on FTB neither on vanilla launcher
#1035 [15:43] <craftst3v3vd> try using your username
#1036 [15:43] <craftst3v3vd> it did the same for me for like 2 months
#1037 [15:44] <craftst3v3vd> when i try to install minecraft.msi it says "unable to update native launcher" btw im on windows 8.1
#1038 [15:44] <Pajut> when i try username it said i have migrated account
#1039 [15:44] <craftst3v3vd> hmmmm
#1040 [15:44] <jona> I installed Minecraft but in me screen apears this:A fatar error has been detected by the java runtime environment,What this means,i have installed the last Java.
#1041 [15:44] <Pajut> invalid credencial, u have migrated account, use email
#1042 [15:44] <craftst3v3vd> reinstall the launcher see if that works
#1043 [15:45] <Pajut> u mean delete folder in users right
#1044 [15:45] <Pajut> in roamin
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#1046 [15:45] <craftst3v3vd> yes
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#1048 [15:46] <craftst3v3vd> %appdata% roaming .minecraft
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#1050 [15:47] <craftst3v3vd> when i try to install minecraft.msi it says "unable to update native launcher" btw im on windows 8.1
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#1052 [15:47] <craftst3v3vd> when i try to install minecraft.msi it says "unable to update native launcher" btw im on windows 8.1 can someone please help me
#1053 [15:48] <MCWarlockLuigi> I'm on a mac so.. don't ask me
#1054 [15:48] <Pajut> hmm still same after reinstalling modpack
#1055 [15:48] <Pajut> fuck this
#1056 [15:48] * AuBot kicked Pajut from #minecrafthelp (Reason: ajut :Please keep it civil.)
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#1058 [15:48] <Pajut> still same mistake after reinstalling modpack
#1059 [15:48] <craftst3v3vd> idk then
#1060 [15:49] <Pajut> :/
#1061 [15:49] <craftst3v3vd> look it up on google
#1062 [15:49] <jona> please help with this ,I installed Minecraft but in me screen apears this:A fatar error has been detected by the java runtime environment,What this means,i have installed the last Java.
#1063 [15:49] <vegetta777> algien es de españa
#1064 [15:49] <Pajut> well not trying to be mean or smth, but u rly think i havent tried everything i can before i came here
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#1067 [15:50] <craftst3v3vd> ok reset your password on the mojang site
#1068 [15:50] <Pajut> i can login to majong, or minecraft.net, i see i have minecraft there, but when i try to login to vanila or ftb it dont let me in
#1069 [15:51] <Pajut> i tried to reset password
#1070 [15:51] <Pajut> :D
#1071 [15:51] <alexneitor899> Help entered the burden minecraft but it says lack of update graphics frivers
#1072 [15:51] <MCWarlockLuigi> i came on here to ask, is there a way to create an empty world w/ no lag? i tried the sand way and it crashed my game :(
#1073 [15:52] <craftst3v3vd> did you reset on minecraft.net or the mojang site
#1074 [15:52] <Pajut> majong
#1075 [15:52] <jona> vegetta777 hablo espanol
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#1077 [15:54] <jona> I installed Minecraft but in me screen apears this:A fatar error has been detected by the java runtime environment,What this means,i have installed the last Java.
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#1080 [15:55] <Pajut> i can login to both minecraft.net and majong sites and i see i have minecraft there
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#1083 [15:55] <alexneitor899_> http://paste.ubuntu.com/11550144/
#1084 [15:55] <alexneitor899_> http://paste.ubuntu.com/11550144/
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#1113 [16:45] <YTLH> Hi I'm having problems with my connection to servers. I keep getting kicked with various decoder errors.
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#1117 [16:48] <xSilentPray> i cant log into minecraft i put the right email and password and it says its invalid then i tried resting my password and then i cant find it on my email
#1118 [16:49] <xSilentPray> and it says userne nt found
#1119 [16:49] <xSilentPray> user
#1120 [16:50] <xSilentPray> i cant log into minecraft i put the right email and password and it says its invalid then i tried resting my password and then i cant find it on my email
#1121 [16:50] <xSilentPray> i cant log into minecraft i put the right email and password and it says its invalid then i tried resting my password and then i cant find it on my email
#1122 [16:51] <xSilentPray> i cant log into minecraft i put the right email and password and it says its invalid then i tried resting my password and then i cant find it on my email
#1123 [16:51] <xSilentPray> i cant log into minecraft i put the right email and password and it says its invalid then i tried resting my password and then i cant find it on my email
#1124 [16:51] <xSilentPray> i cant log into minecraft i put the right email and password and it says its invalid then i tried resting my password and then i cant find it on my email
#1125 [16:51] <xSilentPray> i cant log into minecraft i put the right email and password and it says its invalid then i tried resting my password and then i cant find it on my email
#1126 [16:51] <xSilentPray> i cant log into minecraft i put the right email and password and it says its invalid then i tried resting my password and then i cant find it on my email
#1127 [16:51] <xSilentPray> i cant log into minecraft i put the right email and password and it says its invalid then i tried resting my password and then i cant find it on my email
#1128 [16:51] <xSilentPray> i cant log into minecraft i put the right email and password and it says its invalid then i tried resting my password and then i cant find it on my email
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#1135 [17:08] <roton> hello
#1136 [17:08] <urielsalis> hi roton
#1137 [17:08] <roton> my minecraft isnt loging in
#1138 [17:09] <roton> i know my information is right as well
#1139 [17:09] <roton> someone may have hacked it
#1140 [17:09] <roton> any ideas?
#1141 [17:09] <urielsalis> roton, what is your username?
#1142 [17:09] <roton> My email is brianalimohammadi@yahoo.com
#1143 [17:09] * GokuPineda [GokuPineda@notlogged] has joined #minecrafthelp
#1144 [17:10] <roton> and my username is Rotonbot3
#1145 [17:10] <GokuPineda> Hello?
#1146 [17:10] <GokuPineda> ¿Hola?
#1147 [17:10] <urielsalis> hi GokuPineda
#1148 [17:10] <GokuPineda> Can you help me?
#1149 [17:10] <urielsalis> roton, Rotonbot3 is not registered to any account
#1150 [17:10] <urielsalis> GokuPineda, just ask
#1151 [17:10] <roton> WHAT
#1152 [17:10] <urielsalis> .mcu Rotonbot3
#1153 [17:10] <GokuPineda> Ok
#1154 [17:10] <ExtremeBot> QUERY: 'Rotonbot3' | STATUS: http://bit.ly/1H1tTXv | PAID: 4false | No profile results :(
#1155 [17:11] <GokuPineda> I wanna play on pc "Minceraft P.E"
#1156 [17:11] <GokuPineda> So.
#1157 [17:11] <GokuPineda> It tell me a error.
#1158 [17:11] <roton> now i know i was hacked
#1159 [17:11] <urielsalis> You cant play Minecraft PE in pc
#1160 [17:11] <roton> because
#1161 [17:11] <urielsalis> roton, one moment
#1162 [17:11] <urielsalis> roton, https://namemc.com/u/Rotonbot3
#1163 [17:11] <GokuPineda> What is roton?
#1164 [17:11] <roton> WHAT THE HECK
#1165 [17:11] <urielsalis> GokuPineda, you cant play Minecraft PE in pc
#1166 [17:11] <roton> THATS NOT ME
#1167 [17:12] <roton> someone did hack it
#1168 [17:12] <GokuPineda> No, i can't.
#1169 [17:12] <GokuPineda> The game tell me a ERROR
#1170 [17:12] <urielsalis> GokuPineda, what error?
#1171 [17:12] <urielsalis> roton, you have a transaction ID?(DONT POST IT HERE)
#1172 [17:12] <GokuPineda> I don't know
#1173 [17:12] <GokuPineda> See:
#1174 [17:12] <roton> what is that
#1175 [17:12] <GokuPineda> ---- Minecraft Crash Report ---- // Hey, that tickles! Hehehe! Time: 3/06/15 05:07 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.ja
#1176 [17:12] <urielsalis> ??> GokuPineda win/dxdiag
#1177 [17:12] <VoxelHead> GokuPineda: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1179 [17:13] <urielsalis> ??> roton acc/transaction-id
#1180 [17:13] <urielsalis> ??> roton acc/trans-id
#1181 [17:13] <urielsalis> ??> roton account/trans-id
#1182 [17:13] <VoxelHead> roton: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1183 [17:13] <VoxelHead> roton: If you used PaySafeCard, your transaction ID is the card number.
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#1185 [17:13] <GokuPineda> I already do it.
#1186 [17:13] <GokuPineda> So
#1187 [17:13] <GokuPineda> I can't
#1188 [17:13] <GokuPineda> Paly
#1189 [17:14] <roton> i dont know what to do
#1190 [17:14] <urielsalis> GokuPineda, can you give me your dxdiag?
#1191 [17:14] <urielsalis> roton, how you purchased minecraft?
#1192 [17:14] <roton> did something to my account
#1193 [17:14] <GokuPineda> Yes, so wait me please.
#1194 [17:14] * CogntiveLoki4 [CogntiveLoki4@notlogged] has joined #minecrafthelp
#1195 [17:14] <roton> My friend got me minecraft for my birthday
#1196 [17:15] <roton> with a gift card
#1197 [17:15] <urielsalis> roton, can you ask him to join here?
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#1199 [17:15] <urielsalis> roton, wait
#1200 [17:15] <urielsalis> roton, you have the gift code?
#1201 [17:15] <roton> idk what to do
#1202 [17:15] <roton> ill check
#1203 [17:16] <roton> i cant find it
#1204 [17:17] <GokuPineda> Uriel
#1205 [17:17] <GokuPineda> There is:
#1206 [17:17] <roton> i cant log in to my mojang account either
#1207 [17:17] <GokuPineda> ------------------ System Information ------------------ Time of this report: 6/3/2015, 17:15:06 Machine name: HP Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500) Language: Spanish (Regional Setting: Spanish) System Manufacturer: Hewlett-Packard System Model: HP ProBook 6455b BIOS: Default System BIOS Processor: AMD Phenom(tm) II N620 Dual-Core Processor
#1208 [17:17] <urielsalis> roton, tell your friend to provide you of as much proof he can so you can email mojang
#1209 [17:17] <urielsalis> GokuPineda, follow the instructions again
#1210 [17:17] <urielsalis> GokuPineda, you are told to put it on paste.ubuntu.com and give us the link
#1211 [17:18] <roton> he moved
#1212 [17:18] <roton> idk where he is
#1213 [17:19] <roton> he probably has no idea anyway
#1214 [17:19] <roton> i got it 2 years ago
#1215 [17:19] <urielsalis> roton, if you cant provide enough proof, Mojang cant help you. There is no way to prove you are the owner of the account
#1216 [17:19] <roton> i have my mineplex acount
#1217 [17:20] <roton> which is a server on minecraft i used to play on
#1218 [17:20] <urielsalis> roton, Server manage themselves, Mojang cant be sure you own the account with that
#1219 [17:21] <urielsalis> roton, is like showing up for a replace of a product without a receipt
#1220 [17:21] <roton> my name was Rotonbot3 but now It apparently is LickMyAss as you showed me in that link
#1221 [17:21] <roton> oh
#1222 [17:22] <roton> I have no idea what to do anymore
#1223 [17:22] <GokuPineda> http://paste.ubuntu.com/11551526/
#1224 [17:22] <GokuPineda> Urielsalis,
#1225 [17:22] <urielsalis> GokuPineda, one moment
#1226 [17:22] <GokuPineda> Ok, thanks.
#1227 [17:23] <Afootpluto> GokuPineda, your GPU is not supported on windows 8.1
#1228 [17:23] <urielsalis> Afootpluto, wait
#1229 [17:23] <GokuPineda> What is "GPU"?
#1230 [17:23] <urielsalis> GokuPineda, There are no drivers for Windows 8.1 for you pc, you may try Windowws 8 drivers here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064 , if that doesnt work, you will need to downgrade or get a new one
#1231 [17:23] <urielsalis> gpu*
#1232 [17:24] <urielsalis> Graphical processing unit
#1233 [17:24] <roton> someone on mineplex kept spamming me links and i accidently hit one when i was playing hunger games. it might have been that person
#1234 [17:24] <GokuPineda> And, what have I to do?
#1235 [17:24] <urielsalis> <urielsalis> GokuPineda, There are no drivers for Windows 8.1 for you pc, you may try Windowws 8 drivers here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064 , if that doesnt work, you will need to downgrade or get a new one
#1236 [17:25] <urielsalis> roton, the only way to get hacked is to give your password or be extremely unlucky
#1237 [17:26] <roton> i used my minecraft information on mineplex. and that account stopped working a few days ago
#1238 [17:26] <roton> let me check if that works
#1239 [17:26] <urielsalis> roton, which was the last day you could enter your account?
#1240 [17:27] <roton> Months*
#1241 [17:27] <roton> 2 months ago
#1242 [17:27] <urielsalis> ??> roton mojang/email
#1243 [17:27] <VoxelHead> roton: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1244 [17:27] <VoxelHead> roton: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1245 [17:27] <urielsalis> roton, provide as much proof as you can
#1246 [17:28] <urielsalis> And you might get help
#1247 [17:28] <roton> my mojang account isnt working either
#1248 [17:28] <roton> but heres my information
#1249 [17:28] <urielsalis> roton, dont
#1250 [17:28] <roton> my username was
#1251 [17:28] <urielsalis> roton, DONT POST ANYTHING HERE
#1252 [17:28] <roton> oh
#1253 [17:28] <urielsalis> roton, this is a public place
#1254 [17:29] <urielsalis> roton, anybody can see everything you pos
#1255 [17:29] <roton> i was only gonna do my email
#1256 [17:29] <urielsalis> email Mojang in this link
#1257 [17:29] <GokuPineda> urielsalis, and can youu help wiht another problem?
#1258 [17:29] <urielsalis> GokuPineda, what problem?
#1259 [17:29] <urielsalis> <@VoxelHead> roton: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1260 [17:29] <urielsalis> <@VoxelHead> roton: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1261 [17:29] <GokuPineda> On Android
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#1266 [17:31] <GokuPineda> I wanna play in a server on 0.11.0 build 14 and i can't enter 'couse or it not charge, or it tell me "Screen.nameinvalid" more or less i don't remember so exactyly, or it tell me "Desconexión del Servidor" in english "Desconection of Server" i think
#1267 [17:31] <urielsalis> GokuPineda, we dont help with beta or alpha versions
#1268 [17:32] <urielsalis> GokuPineda, make a bug report in bugs.mojang.com
#1269 [17:32] <GokuPineda> Why?, can i know it?
#1270 [17:32] <urielsalis> GokuPineda, read the topic of the channel
#1271 [17:33] <urielsalis> * Topic for #minecrafthelp is: Välkommen Till #minecrafthelp: The community-heroes-driven support channel for Minecraft | Account issue? http://is.gd/mc_acct | Rules: http://is.gd/mch_rules | Client: 1.8.6; Server: 1.8.6; Launcher: 1.6.11; Pocket Edition: 0.10.5 | We only support non-modded current releases.
#1272 [17:33] <urielsalis> * Topic for #minecrafthelp set by tyteen4a03!tyteen4a03@daedalusx.net (Mon May 25 11:03:39 2015)
#1273 [17:33] <urielsalis> releases
#1274 [17:33] <urielsalis> that means not alpha or beta
#1275 [17:33] <GokuPineda> Ok, so, i already report it and they don't answer me, xD.
#1276 [17:33] <GokuPineda> Read, haha.
#1277 [17:33] <urielsalis> GokuPineda, you cant expect them to answer a bug report instantly
#1278 [17:33] <urielsalis> May I get the issue ID?
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#1281 [17:34] <Hykinz_> Hello?
#1282 [17:34] <urielsalis> hi Hykinz_
#1283 [17:34] <Afootpluto> hi
#1284 [17:34] <Hykinz_> I have a problem with Minecraft
#1285 [17:34] <urielsalis> Hykinz_, just ask
#1286 [17:35] <GokuPineda> So, i have like 3 days ago and they don't wanna answer me, :(, xD.
#1287 [17:35] <GokuPineda> How many days can they be late?
#1288 [17:35] <Hykinz_> Well Basically i just tried logging onto it, I know my username but i can't log in at all. I know the password is correct but nothing
#1289 [17:35] <urielsalis> GokuPineda, check your report, it may have been flagged as not reproducible or duplicate
#1290 [17:35] <urielsalis> Hykinz_, what is your username?
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#1292 [17:35] <Hykinz_> Do I have to say?
#1293 [17:36] <urielsalis> yes
#1294 [17:36] <Hykinz_> This is a legit thing isn't it not a hoax to get my account?
#1295 [17:36] <GokuPineda> Mmm, no, it dosn't there.
#1296 [17:36] <urielsalis> Hykinz_, how we can get your account from just your username?
#1297 [17:36] <Hykinz_> Some people do xD
#1298 [17:36] <Hykinz_> anyway It's Hykinz_
#1299 [17:37] <urielsalis> Hykinz_, they may try passwords, but you cant get an account just from the username
#1300 [17:37] <Hykinz_> Ok then, my Username is the same. Hykinz_
#1301 [17:37] <urielsalis> Hykinz_, ok, its saying wrong password?
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#1303 [17:38] <Hykinz_> Oops, unknown username or password
#1304 [17:38] <Hykinz_> Says that
#1305 [17:38] <urielsalis> Hykinz_, go to account.mojang.com
#1306 [17:38] <urielsalis> and click forgot password
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#1308 [17:39] <Hykinz_> Ive done this dude, I sent it to my email and nothing came through for about 2 hours
#1309 [17:40] <urielsalis> did you check your spam folder?
#1310 [17:40] <Hykinz_> Yup
#1311 [17:40] <GokuPineda> If my bug dosn't flagged, they don't saw yet?
#1312 [17:40] <GokuPineda> *Saw
#1313 [17:41] <urielsalis> Hykinz_, go to minecraft.net/retrievename and put all your emails
#1314 [17:41] <urielsalis> Hykinz_, you should get a email to the email registered to the account
#1315 [17:41] <urielsalis> GokuPineda, May I have the issue id?
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#1317 [17:42] <roton> ok I sent an email
#1318 [17:42] <GokuPineda> How?, .-.
#1319 [17:42] <edu1801> http://paste.ubuntu.com/11551810/
#1320 [17:43] <urielsalis> edu1801, one moment
#1321 [17:43] <urielsalis> GokuPineda, give me the link to your issue in bugs.mojang.com
#1322 [17:43] <edu1801> ok
#1323 [17:43] <urielsalis> edu1801, there are no drivers for your graphic card for Windows 8
#1324 [17:43] <urielsalis> edu1801, downgrade to Windows 7 or get a new one
#1325 [17:44] <Hykinz_> Ive done that and still nothing
#1326 [17:45] <urielsalis> Hykinz_, check your spam folder
#1327 [17:45] <Hykinz_> Ive checked them
#1328 [17:45] <edu1801> ok :c
#1329 [17:45] <urielsalis> Hykinz_, you have your transaction id? (DONT POST IT HERE)
#1330 [17:45] <edu1801> thanks
#1331 [17:45] <Hykinz_> My what?
#1332 [17:46] <urielsalis> ??> Hykinz_ account/trans-id
#1333 [17:46] <VoxelHead> Hykinz_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1334 [17:46] <VoxelHead> Hykinz_: If you used PaySafeCard, your transaction ID is the card number.
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#1336 [17:46] <roton> I sent the email to mojang
#1337 [17:47] * Hykinz_ [Hykinz_@notlogged] has quit. (Quit: Web client closed)
#1338 [17:47] <GokuPineda> https://bugs.mojang.com/browse/MCPE-3671?jql=text%20~%20"0.11.0%20build%2014"
#1339 [17:47] <GokuPineda> .-.
#1340 [17:48] <urielsalis> GokuPineda, didnt you have a android phone?
#1341 [17:49] <urielsalis> and that bug is not what you described
#1342 [17:49] <GokuPineda> Yes.
#1343 [17:49] <GokuPineda> How did i tell myou the bug of android so, xD.
#1344 [17:49] <urielsalis> GokuPineda, you gave me a link to a Iphone 4 bug which I is about jumping in lava
#1345 [17:50] <GokuPineda> So, i sended on a pc, DD.
#1346 [17:50] <GokuPineda> ]*xD
#1347 [17:51] <urielsalis> GokuPineda, you have a actual issue? if its about Minecraft PE builds, have you made a bug report?
#1348 [17:51] <roton> urielsalis i sent the email to mojang
#1349 [17:51] <urielsalis> roton, now you have to wait 3 days
#1350 [17:52] <roton> oh
#1351 [17:52] <roton> well
#1352 [17:53] <roton> OK
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#1354 [17:54] <roton> but what about that account you showed me called lickmyass that had my username before he changed it, that could have been my old account
#1355 [17:55] <urielsalis> roton, that account had its name changed, it shows the original name and the new name
#1356 [17:55] <roton> that original name was my name
#1357 [17:55] <roton> that original name was my name
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#1361 [17:56] <roton> that original name was my name
#1362 [17:56] <urielsalis> roton I know
#1363 [17:56] <roton> i know i didnt change my name to something like that
#1364 [17:57] <urielsalis> roton, someone else did
#1365 [17:57] <GokuPineda> Нуы ш вщ
#1366 [17:57] <roton> I dont know what to do.....
#1367 [17:58] <urielsalis> roton, wait for Mojang to answer in 3 days
#1368 [17:58] <roton> i could just get it again but thats just a waste of money if i had my account hacked
#1369 [17:58] <roton> ill just wait and see what they can do for me
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#1377 [18:10] <GokuPineda> Yas.
#1378 [18:10] <GokuPineda> *Yes, .-.
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#1383 [18:16] <kwolf> wont allow me to purchase minecraft
#1384 [18:16] <urielsalis> kwolf, what happens when you try?
#1385 [18:16] <kwolf> keeps redirecting me back to the log in page
#1386 [18:17] <urielsalis> kwolf, are you using IE?
#1387 [18:17] <kwolf> sorry im computer illiterate.....
#1388 [18:17] <urielsalis> kwolf, are you using Internet Explorer?
#1389 [18:17] <kwolf> lol....yes
#1390 [18:18] <urielsalis> kwolf, use something like chrome or firefox
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#1393 [18:20] <kwolf> thank you i will try that
#1394 [18:20] <kwolf> thank you i will try that
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#1409 [18:42] <xXGeeekAtariXx> i keep getting the java.lang.NullPointerException:group error help please!
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#1411 [18:44] <Tiny_Tyman> I need help with unbinding an old Twitch account from Mojang and adding the new one. I made a new TwItch account and the old one is still binded to it.
#1412 [18:45] <Afootpluto> ??> Tiny_Tyman mojang/email
#1413 [18:45] <VoxelHead> Tiny_Tyman: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1414 [18:45] <VoxelHead> Tiny_Tyman: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1415 [18:45] <Afootpluto> xXGeeekAtariXx, what antivirus do you have?
#1416 [18:45] <Tiny_Tyman> Okay, thanks.
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#1418 [18:46] <xXGeeekAtariXx> none
#1419 [18:47] <Afootpluto> xXGeeekAtariXx, is this your PC?
#1420 [18:47] <xXGeeekAtariXx> my friends
#1421 [18:47] <Afootpluto> ??> xXGeeekAtariXx av/adwcleaner
#1422 [18:47] <VoxelHead> xXGeeekAtariXx: ADWCleaner is an utility to clean a PC which is infested with malware.
#1423 [18:47] <VoxelHead> xXGeeekAtariXx: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1424 [18:47] * m [m@notlogged] has joined #minecrafthelp
#1425 [18:48] <xXGeeekAtariXx> affotpluto it is m's PC not mine talk to him please
#1426 [18:49] <m> What do I do to fix this
#1427 [18:49] <Afootpluto> m, what antivirus do you have?
#1428 [18:49] <m> I looked on my computer I don't have none
#1429 [18:49] * FIREviper224 [FIREviper224@notlogged] has joined #minecrafthelp
#1430 [18:50] <m> Windows defender actually
#1431 [18:50] <Afootpluto> m, is this your PC? or is it a school PC?
#1432 [18:50] <m> Mine
#1433 [18:50] <m> Mine
#1434 [18:50] <Afootpluto> ??> m av/adwcleaner
#1435 [18:50] <VoxelHead> m: ADWCleaner is an utility to clean a PC which is infested with malware.
#1436 [18:50] <FIREviper224> My minecraft won't work and it dosen't work
#1437 [18:50] <VoxelHead> m: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1438 [18:51] <Afootpluto> FIREviper224, does it give you a error?
#1439 [18:51] <m> Do I need this
#1440 [18:51] <Afootpluto> yes
#1441 [18:51] <xXGeeekAtariXx> why does he need this?
#1442 [18:51] <FIREviper224> yes
#1443 [18:51] <m> Stay on ok
#1444 [18:51] <xXGeeekAtariXx> he is downloading it now
#1445 [18:51] <Afootpluto> FIREviper224, paste the error to paste.ubuntu.com
#1446 [18:52] <xXGeeekAtariXx> afootpluto after he downloads it what does he do?
#1447 [18:52] <Afootpluto> xXGeeekAtariXx, run the program
#1448 [18:52] <xXGeeekAtariXx> ok he is
#1449 [18:53] <Afootpluto> xXGeeekAtariXx, then click scan and after the scan he needs to click clean
#1450 [18:53] <xXGeeekAtariXx> he says generic search is in proggress
#1451 [18:54] <xXGeeekAtariXx> what does he have to do after it is cleaned?
#1452 [18:54] <Afootpluto> try minecraft
#1453 [18:55] <xXGeeekAtariXx> does he have to close all programs?
#1454 [18:55] <Afootpluto> he needs to restart his PC
#1455 [18:55] <xXGeeekAtariXx> ok
#1456 [18:55] <xXGeeekAtariXx> i will stay on and tell you what happens
#1457 [18:55] <m> What did this do for the Minecraft
#1458 [18:56] <xXGeeekAtariXx> m,
#1459 [18:56] <m> Afootpluto
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#1465 [18:57] <FIREviper224> i donsent do anything
#1466 [18:57] <FIREviper224> i donsent do anything
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#1470 [19:01] <xXGeeekAtariXx> now he is getting a message that says "make sure that you are online and that minecraft is not blocked"
#1471 [19:02] <xXGeeekAtariXx> hello afootpluto?
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#1473 [19:07] <nodaper> After playing muliplay, singleplay doesnt work
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#1486 [19:17] <Poisoned_Squid> Help Please! My game crashed. It said Pixel Format Not Accelerated. This is my Diagnostic from DirectX Diagnostic Tool. http://paste.ubuntu.com/11553325/
#1487 [19:18] <Poisoned_Squid> I already updated my graphics card.
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#1489 [19:20] <Fish> We got a new computer which has Windows 8.1 on it. Now, when we press down our moving buttons we cannot turn by using our mouse pad at the same time while holding down the moving buttons.
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#1492 [19:21] <Poisoned_Squid> Help Please! My game crashed. It said Pixel Format Not Accelerated. This is my Diagnostic from DirectX Diagnostic Tool. http://paste.ubuntu.com/11553325/
#1493 [19:25] * Angoldfish [Angoldfish@notlogged] has joined #minecrafthelp
#1494 [19:26] <Angoldfish> Hey anyone on that can help me
#1495 [19:26] <Poisoned_Squid> What's your problem?
#1496 [19:27] <Angoldfish> I am having problems with the display in the game
#1497 [19:27] <Angoldfish> It is flas
#1498 [19:27] <Angoldfish> Flashi
#1499 [19:27] <Angoldfish> Flashing random colors*
#1500 [19:28] <Poisoned_Squid> That's whaARe you sure it's not your monitor?
#1501 [19:28] <Angoldfish> And showing random blocks in thd sky, amd yes
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#1503 [19:28] <Angoldfish> It only happens when i look at a block
#1504 [19:28] <Poisoned_Squid> Check your graphics card. What type computer are you using?
#1505 [19:28] <Angoldfish> Mac
#1506 [19:29] <Angoldfish> Desktop
#1507 [19:29] <Poisoned_Squid> Go to the apple website or find a driver updater somewhere else and check for any out of date drivers.
#1508 [19:29] <Angoldfish> Ok
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#1510 [19:31] <Fish> We got a new computer which has Windows 8.1 on it. Now, when we press down our moving buttons we cannot turn by using our mouse pad at the same time while holding down the moving buttons.
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#1512 [19:33] <Fish> someone plz help me
#1513 [19:34] <Angoldfish> Maybe change control settings
#1514 [19:34] <Fish> i did that
#1515 [19:35] <Angoldfish> Ummm maybe system preferences on the computer need to be changed
#1516 [19:36] <Fish> i will try that
#1517 [19:36] <Angoldfish> Poisened squid are you still on
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#1528 [19:52] <bmoney> i died in creative mode trying to respawn to escape hell and now when i click on "respawn" nothing happens...how do i get back to the overworld?
#1529 [19:54] * felipe [felipe@notlogged] has joined #minecrafthelp
#1530 [19:55] <felipe> hola, nesecito ayuda: no puedo entrar con mi cuenta
#1531 [19:57] * Gameasaur [Gameasaur@notlogged] has joined #minecrafthelp
#1532 [19:57] <Gameasaur> Hi I have a problem...
#1533 [19:57] <felipe> no me deja entra con mi cueta, aparece este texto: "socket time out exception: connect timed out"
#1534 [19:59] <felipe> my password is correct
#1535 [19:59] <Gameasaur> The Email for my account doesn't exist any more and I tried to change it but I don't remember who my favorite actor was four years ago so...
#1536 [20:00] <Gameasaur> can some one help me with that?
#1537 [20:00] <Gameasaur> ...
#1538 [20:00] * Angoldfish [Angoldfish@notlogged] has quit. (Ping timeout: 204 seconds)
#1539 [20:01] <Gameasaur> ...
#1540 [20:01] <Gameasaur> he Email for my account doesn't exist any more and I tried to change it but I don't remember who my favorite actor was four years ago so... can some one help me with that?
#1541 [20:02] <urielsalis> felipe, can you run a speedtest in speedtest.net?
#1542 [20:02] <urielsalis> Gameasaur, you have a transaction ID? (DONT POST IT HERE)
#1543 [20:02] <Gameasaur> unknown
#1544 [20:03] <urielsalis> ??> Gameasaur account/trans-id
#1545 [20:03] <VoxelHead> Gameasaur: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1546 [20:03] <VoxelHead> Gameasaur: If you used PaySafeCard, your transaction ID is the card number.
#1547 [20:03] <bmoney> i died in creative mode trying to respawn to escape hell and now when i click on "respawn" nothing happens...how do i get back to the overworld?
#1548 [20:03] <Gameasaur> close Minecraft and reload it
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#1550 [20:03] <felipe> speedtest?, whith? is nesesary
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#1552 [20:04] <bmoney> i've closed minecraft and reloaded, also have uninstalled it completely and reinstalled...still stuck and won't respawn
#1553 [20:04] <urielsalis> bmoney, you have cheats enabled?
#1554 [20:05] <urielsalis> felipe, in speedtest.net
#1555 [20:05] <bmoney> i don't have permission to change cheats
#1556 [20:05] <bmoney> i'm in multiplayer mode
#1557 [20:05] <Gameasaur> where would I find a tran ID if it's not lost?
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#1559 [20:06] <urielsalis> bmoney, if you are in a multiplayer server, ask the owner to teleport you back to the overworld
#1560 [20:06] <bmoney> screen says "you died" and i have option to click "respawn" or "title screen"..."respawn" does nothing
#1561 [20:06] <urielsalis> ??> Gameasaur account/trans-id
#1562 [20:06] <Gameasaur> just play on a diffrent server
#1563 [20:06] <VoxelHead> Gameasaur: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1564 [20:06] <VoxelHead> Gameasaur: If you used PaySafeCard, your transaction ID is the card number.
#1565 [20:07] <Gameasaur> I don't know what any of that is my dad got me the account when I was 10
#1566 [20:07] <felipe> listo, ok, and now
#1567 [20:07] <urielsalis> felipe, give me the results
#1568 [20:07] <urielsalis> Gameasaur, ask him
#1569 [20:08] <Gameasaur> kinda wish I could lol
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#1571 [20:09] <Gameasaur> he's @ work so I'm boned for now...
#1572 [20:09] <urielsalis> Gameasaur, return when he is here
#1573 [20:09] <felipe> ping: 33ms - speed of download: 5.33Mbps - spedd of load: 0.74Mbps
#1574 [20:10] <Gameasaur> will do
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#1576 [20:10] <urielsalis> felipe, what antivirus you have?
#1577 [20:10] <Gameasaur> if I don't forget lamo
#1578 [20:10] <Gameasaur> LMAO*
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#1580 [20:10] <felipe> NOD32ANTIVIRUS 8
#1581 [20:11] <urielsalis> felipe, try disabling it
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#1583 [20:12] <felipe> OK, you wait
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#1598 [20:25] <felipe> nothing,
#1599 [20:26] <felipe> the problem remains
#1600 [20:31] * IrateFather [IrateFather@notlogged] has joined #minecrafthelp
#1601 [20:32] <IrateFather> My son thinks his account was hacked, possibly by someone he knows. WTF should I have to pay to get access to change the password. Most ridiculous crap I've ever heard.
#1602 [20:33] <IrateFather> Is it possible for him to change the pw and NOT have to get approval?
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#1605 [20:33] <urielsalis> IrateFather, your kid is less than 13?
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#1607 [20:34] <urielsalis> IrateFather?
#1608 [20:35] <felipe> no puedo abrir mi minecraft, sale como error de cuenta
#1609 [20:36] <IrateFather> He's 13
#1610 [20:37] <urielsalis> IrateFather, is this related to coppa or a hacked account?
#1611 [20:37] <IrateFather> I don't know what copper is...
#1612 [20:37] <urielsalis> as AFAIK, you only need to get approval for coppa
#1613 [20:37] <urielsalis> ??> IrateFather account/coppa
#1614 [20:37] <VoxelHead> IrateFather: Due to Mojang now being a part of Microsoft, an USA company, it is now required to comply with the Children's Online Privacy Protection Act (COPPA), which limits Mojang from providing service to US children under 13.
#1615 [20:37] <IrateFather> coppa... damn autocorrect
#1616 [20:37] <VoxelHead> IrateFather: See this page for more details: https://help.mojang.com/customer/portal/articles/1780997
#1617 [20:38] * mib_65mqms [mib_65mqms@notlogged] has joined #minecrafthelp
#1618 [20:38] <mib_65mqms> He
#1619 [20:38] <mib_65mqms> Hi
#1620 [20:38] <urielsalis> Hi mib_65mqms
#1621 [20:38] <mib_65mqms> i need help
#1622 [20:38] <urielsalis> ??> mib_65mqms ask
#1623 [20:38] <VoxelHead> mib_65mqms: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1624 [20:38] <VoxelHead> mib_65mqms: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1625 [20:38] <IrateFather> it's horse shit that i have to pay anything - even .10 - for him to change his password.
#1626 [20:39] <mib_65mqms> i cant connect to a minecraft server its just stuck at downloading terrian
#1627 [20:39] <IrateFather> it's the principle of it
#1628 [20:39] <urielsalis> IrateFather, you dont need to pay for changing a password
#1629 [20:39] <urielsalis> IrateFather, and it costs more to Mojang in royalties that what you pay
#1630 [20:39] <mib_65mqms> wut
#1631 [20:39] <urielsalis> mib_65mqms, what server?
#1632 [20:39] <mib_65mqms> Varden Galaxy
#1633 [20:40] <IrateFather> it's telling him that he needs parental approval to get into that section of the account. parental permission dings a cc .10
#1634 [20:40] <urielsalis> mib_65mqms, try with mctest.ae97.net
#1635 [20:40] <urielsalis> IrateFather, please read the article VoxelHead posted
#1636 [20:40] <IrateFather> i appreciate your help, byw
#1637 [20:41] <mib_65mqms> um
#1638 [20:41] <IrateFather> read it... I still just can't understand why a 13 year old needs parental permission to change his password
#1639 [20:42] <urielsalis> IrateFather, because USA law says so
#1640 [20:42] <urielsalis> IrateFather, and Mojang needs to comply with it to protect children
#1641 [20:42] <IrateFather> no, it says "under 13" he's 13
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#1643 [20:42] <IrateFather> not biting your head off...
#1644 [20:43] <urielsalis> IrateFather, I think it counts 13 year olds as COPPA
#1645 [20:43] <IrateFather> just think it's completely stupid that i would need to by charged for such an activity
#1646 [20:43] <mib_65mqms> urielsalis: wut version
#1647 [20:43] <urielsalis> IrateFather, you are paying 10 cents for saying that you authorize your children to be unprotected by the law
#1648 [20:44] <urielsalis> mib_65mqms, 1.8.6
#1649 [20:44] <IrateFather> I'm also paying .10 for Microsoft to take his- and my - information and sell it. and I'm paying them to sell it. see my issue?
#1650 [20:45] <urielsalis> IrateFather, Mojang doesnt sell information
#1651 [20:45] <urielsalis> IrateFather, read they privacy policy
#1652 [20:46] <mib_65mqms> urielsalis: im now stuck at logging in
#1653 [20:46] <urielsalis> mib_65mqms, wait it a little
#1654 [20:47] <IrateFather> that's what the email just said... that Mojang will collect additional info from my child,,, "that you accept the monad terms on behalf of your child, and consent to Mojang's use and disclosure of personal info"
#1655 [20:47] <urielsalis> That additional info is on the privacy policy
#1656 [20:48] <urielsalis> and it doesnt identify you or your child in any way
#1657 [20:48] <urielsalis> It also said in the coppa article
#1658 [20:48] <mib_65mqms> urielsalis: i got my minecraft hacked and im playing in cracked a bit and icant join the serve
#1659 [20:48] <mib_65mqms> r
#1660 [20:48] <urielsalis> mib_65mqms, you cant join the test server in a cracked account...
#1661 [20:48] <urielsalis> mib_65mqms, what is your username?
#1662 [20:49] <mib_65mqms> my user name in premuim or cracked?
#1663 [20:49] <urielsalis> premium
#1664 [20:49] <mib_65mqms> in premuim NuxieTheAsian
#1665 [20:49] <urielsalis> IrateFather, and you could have given permission without a fee in the initial purchase
#1666 [20:50] <IrateFather> I did.
#1667 [20:50] <urielsalis> IrateFather, you have a transaction ID? (DONT POST IT HERE)
#1668 [20:51] <IrateFather> I think because MoJang sold to Microsoft, I have to do it again. That's a scam if you ask me.
#1669 [20:51] <urielsalis> mib_65mqms, you have a transaction ID? (DONT POST IT HERE)
#1670 [20:51] <urielsalis> IrateFather, wrong, Mojang wasnt required to comply with it before being sold, Microsoft buying Mojang makes them have to comply with COPPA
#1671 [20:52] <urielsalis> IrateFather, read the "If COPPA was enacted in 1998, why are you only requiring age verification now? " answer in the article
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#1674 [20:53] <IrateFather> i had to authorize the purchase when i paid for the account when he opened it.
#1675 [20:53] * Webbnix is now known as imMattUK
#1676 [20:53] <urielsalis> When did you bought the account?
#1677 [20:53] <IrateFather> may 11, 2014
#1678 [20:54] <urielsalis> So COPPA wasnt enforced back then
#1679 [20:54] <urielsalis> since they started enforcing it on nov 2014
#1680 [20:55] <urielsalis> So you couldnt have give your child permission
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#1682 [20:55] <IrateFather> maybe i am confusing authorizing the purchase with authorizing the account then?
#1683 [20:55] <urielsalis> yes
#1684 [20:56] <IrateFather> okay. i appreciate your help. it's still horse shit that i am going to have to pay for anything. I'll just dispute the charge :)
#1685 [20:57] <urielsalis> And the account will get blocked again :)
#1686 [20:57] <urielsalis> IrateFather, Im telling you there is an alternative
#1687 [20:57] <urielsalis> <urielsalis> IrateFather, you have a transaction ID? (DONT POST IT HERE)
#1688 [20:57] <IrateFather> well, then he'll have to find some other way to piss away his time...
#1689 [20:57] <IrateFather> yes, i have a TID
#1690 [20:58] <urielsalis> Then read "Is there an alternate method that does not require a fee?" in the article
#1691 [20:58] <IrateFather> will do. it's been fun chatting with you. don't take any wooden nickels.
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#1694 [20:59] <Bugboy1028> ..
#1695 [20:59] <urielsalis> If the father is like that, I imagine the child
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#1705 [21:10] <est531> My Minecraft says that it's run out of memory, but I've tried everything it offered me to fix it and it still crashes every time I launch it.
#1706 [21:10] <CubeTheThird> est531, are you using mods or resource packs?
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#1709 [21:11] <est531> I'm using Forge and 1 or two mods, and I have previously run mods without error. That's why I'm confused
#1710 [21:11] <CubeTheThird> est531, does this occur without the mods?
#1711 [21:12] <est531> I'm not sure. I'll check
#1712 [21:12] <urielsalis> ??> IrateFatherIsBack scold/pm
#1713 [21:12] <VoxelHead> IrateFatherIsBack: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1714 [21:12] <est531> It seems to run regular 1.8 fine
#1715 [21:13] <CubeTheThird> est531, then it's an issue with your mods, which we aren't able to assist with here
#1716 [21:13] <est531> Okay. Thanks anyways
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#1720 [21:17] <jordan663> hi
#1721 [21:17] <jordan663> hi bro
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#1742 [21:53] <TheMiniB> I am trying to load Minecraft on my PC for my son, but receive an error message saying that Minecraft couldn't be downloaded.
#1743 [21:53] * Lain|log [Lain|log@notlogged] has joined #minecrafthelp
#1744 [21:53] <CubeTheThird> TheMiniB, what anti-virus and firewall software do you have?
#1745 [21:53] <TheMiniB> Eset anti virus and firewall
#1746 [21:54] <TheMiniB> v 8.0.312.0
#1747 [21:54] <CubeTheThird> ??> TheMiniB av/eset
#1748 [21:54] <VoxelHead> TheMiniB: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix this, open the advanced setup and follow this diagram: http://kb.eset.com/library/ESET/KB%20Team%20Only/SOLN3076/SOLN3076FIG1-3C.png
#1749 [21:54] <VoxelHead> TheMiniB: Then, try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
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#1752 [21:57] <TheMiniB> I followed the instructions in the link and have the SSL protocol checking matching the diagram, but i still get the same error message saying can't download, try again later.
#1753 [21:58] <TheMiniB> Thank you for trying to help though
#1754 [21:58] <CubeTheThird> TheMiniB, you were able to choose "exclude" ?
#1755 [21:58] <TheMiniB> No, it didn't give me an option
#1756 [21:58] <CubeTheThird> TheMiniB, can you try reinstalling the game?
#1757 [21:59] <TheMiniB> I have tried both the exe file and the msi file with the same results
#1758 [21:59] <CubeTheThird> ??> TheMiniB dl/win/alternate
#1759 [21:59] <VoxelHead> TheMiniB: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1760 [22:00] <TheMiniB> Hold the phone, the exclude message just popped up, i'll give it a go
#1761 [22:00] <CubeTheThird> ah ok
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#1763 [22:03] <TheMiniB> Well, that didn't work. I selected exclude, but it still gives me the same message
#1764 [22:03] <TheMiniB> I'll try tthe alternate dl
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#1766 [22:05] <TheMiniB> The alternate dl worked, but says it's an old version and tells me to upgrade, but the hyperlink looking message isn't clickable
#1767 [22:06] <TheMiniB> What's the best way for me to upgrade?
#1768 [22:06] <CubeTheThird> TheMiniB, the launcher version is the same. The only thing you should make sure is that your java is up to date
#1769 [22:07] <mitch11794> soo it says my account is migrated and i cant log in to fix it
#1770 [22:07] <mitch11794> i think i have been hacked
#1771 [22:07] <CubeTheThird> mitch11794, you will have to contact Mojang about this
#1772 [22:08] <CubeTheThird> ??> mitch11794 mojang/email
#1773 [22:08] <VoxelHead> mitch11794: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1774 [22:08] <VoxelHead> mitch11794: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1775 [22:08] <TheMiniB> Ok, I'm in. Thanks for the help, internet high fives to all who made suggestions. My son will be super happy.
#1776 [22:09] <CubeTheThird> awesome!
#1777 [22:10] * CAPTAIN_CUPCAK3 [CAPTAIN_CUPCAK3@notlogged] has joined #minecrafthelp
#1778 [22:11] <mitch11794> soo like i think i have been hacked sersioly how do i tell
#1779 [22:11] <CAPTAIN_CUPCAK3> my minecraft does not want to work http://paste.ubuntu.com/11555834/
#1780 [22:11] <CubeTheThird> ??> mitch11794 account/hacked
#1781 [22:11] * jordan_coolest [jordan_coolest@notlogged] has joined #minecrafthelp
#1782 [22:11] <VoxelHead> mitch11794: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1783 [22:11] <VoxelHead> mitch11794: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1784 [22:11] <CubeTheThird> CAPTAIN_CUPCAK3, one moment
#1785 [22:11] <CubeTheThird> CAPTAIN_CUPCAK3, download and install http://www.nvidia.com/download/driverResults.aspx/82467/en-us
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#1787 [22:13] <mitch11794> it says i am not authenticated with minecraft.net
#1788 [22:14] <CubeTheThird> what?
#1789 [22:14] <mitch11794> it says i am not authenticated with minecraft.net when i go to play in a minecraft server
#1790 [22:15] <CubeTheThird> mitch11794, I thought you just said you were hacked
#1791 [22:16] <mitch11794> i think so becuase it waont let me sigh in no matter what i try it is pissing me of
#1792 [22:16] <CubeTheThird> ??> mitch11794 account/hacked
#1793 [22:16] <VoxelHead> mitch11794: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1794 [22:16] <VoxelHead> mitch11794: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1795 [22:16] <CubeTheThird> mitch11794, please read what VoxelHead said ^^^
#1796 [22:17] <mitch11794> where do i find that
#1797 [22:17] <CubeTheThird> right before my previous message
#1798 [22:18] <mitch11794> send again
#1799 [22:18] <CubeTheThird> ??> mitch11794 account/hacked
#1800 [22:18] <VoxelHead> mitch11794: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1801 [22:18] <VoxelHead> mitch11794: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#1806 [22:23] <mitch11794> it says my account has already been migrated and i didnt do it
#1807 [22:24] <Bugboy1028> username?
#1808 [22:24] <mitch11794> mitch11794
#1809 [22:25] <Bugboy1028> are you sure?
#1810 [22:25] <mitch11794> its say i have been migrated then i sigh in and it says emal not assoited with them
#1811 [22:25] <Bugboy1028> because that is not paid
#1812 [22:26] <mitch11794> Mitch11794
#1813 [22:26] <Bugboy1028> mitch11794, got trans ID?
#1814 [22:26] <mitch11794> no idk where to find
#1815 [22:26] <mitch11794> i try
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#1817 [22:27] <Bugboy1028> Ok
#1818 [22:27] * imMattUK [imMattUK@notlogged] has joined #minecrafthelp
#1819 [22:27] <Bugboy1028> I checked it...
#1820 [22:27] <Bugboy1028> It said your username is not taken
#1821 [22:27] <Bugboy1028> let me see...
#1822 [22:27] <mitch11794> mitch11794
#1823 [22:28] <Bugboy1028> I tried that three times
#1824 [22:28] <Bugboy1028> Did you paid for Minecraft?
#1825 [22:28] <mitch11794> yes the 26.95
#1826 [22:28] <mitch11794> i paid
#1827 [22:29] <Bugboy1028> mitch11794, I will help you find Transcaiton ID
#1828 [22:29] <mitch11794> i hade this account for 5 years
#1829 [22:29] <Bugboy1028> when did you paid for it..
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#1832 [22:29] <mitch11794> 5 years ago
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#1834 [22:29] <Bugboy1028> mitch11794, how do you paid for it?
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#1836 [22:30] <mitch11794> credit or debit card
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#1839 [22:30] <Bugboy1028> ...
#1840 [22:30] <Bugboy1028> via what payment?
#1841 [22:30] <mitch11794> ? money
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#1844 [22:31] <Bugboy1028> mitch11794, I'm guessing you may have paypal / skrill
#1845 [22:32] <mitch11794> yea probly
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#1847 [22:32] <Bugboy1028> ??< index
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#1849 [22:33] <Bugboy1028> ??> mitch11794 mojang/hacked
#1850 [22:33] <mitch11794> go to that
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#1852 [22:33] <Bugboy1028> ??> account/hacked mitch11794
#1853 [22:33] <SarcasticSquid> My drivers won't update
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#1856 [22:33] <Bugboy1028> ??> mitch11794 account/hacked
#1857 [22:33] <VoxelHead> mitch11794: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1858 [22:33] <VoxelHead> mitch11794: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1859 [22:34] <CubeTheThird> SarcasticSquid, do you have a dxdiag report?
#1860 [22:34] <SarcasticSquid> Yes
#1861 [22:34] <SarcasticSquid> http://paste.ubuntu.com/11556202/
#1862 [22:34] <Bugboy1028> Let me help you get Transaction ID, mitch11794
#1863 [22:34] <mitch11794> i think soo
#1864 [22:34] <mitch11794> ok
#1865 [22:34] <CubeTheThird> SarcasticSquid, your graphics card isn't supported beyond windows vista
#1866 [22:35] <Bugboy1028> ??> account/transaction-id/paypal mindkeep_znc
#1867 [22:35] <SarcasticSquid> oh ok
#1868 [22:35] <SarcasticSquid> can i do anything to fix it?
#1869 [22:35] <Bugboy1028> ??> mitch11794 account/transaction-id/paypal
#1870 [22:35] <Bugboy1028> SarcasticSquid, laptop?
#1871 [22:35] <SarcasticSquid> No, desktop
#1872 [22:35] <mitch11794> i dont know it this was 5 years ago
#1873 [22:35] <CubeTheThird> SarcasticSquid, either downgrade to vista, get a new graphics card, or use a different computer
#1874 [22:35] * KJ4IPS is now known as KJ4IPS|Gone
#1875 [22:36] <SarcasticSquid> Okay
#1876 [22:36] <SarcasticSquid> Thank you
#1877 [22:36] <Bugboy1028> ??> mitch11794 transaction-id/paypal
#1878 [22:36] <mitch11794> i dont know it
#1879 [22:37] <mitch11794> bugboy i havent done anything to this account to harm it and its been 5 years
#1880 [22:37] <CubeTheThird> ??> mitch11794 account/trans-id/paypal
#1881 [22:37] <VoxelHead> mitch11794: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#1882 [22:37] <VoxelHead> mitch11794: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
#1883 [22:37] <Bugboy1028> -.-
#1884 [22:38] <Bugboy1028> ^ mitch11794, that is what I am trying to do
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#1886 [22:38] <Bugboy1028> 9?
#1887 [22:38] <Bugboy1028> Who paid for you?
#1888 [22:38] <mitch11794> i am 14 5 years ago i was 9
#1889 [22:39] <mitch11794> my mom
#1890 [22:39] <Bugboy1028> can you get your mom for me?
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#1892 [22:39] <mitch11794> she is asleep it is 11
#1893 [22:40] <Bugboy1028> how about your dad?
#1894 [22:40] <mitch11794> asleep
#1895 [22:41] <Bugboy1028> Your account is indeed hacked.
#1896 [22:41] <mitch11794> it is
#1897 [22:41] <Bugboy1028> Let me type up the instructions for you
#1898 [22:41] <mitch11794> ok
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#1900 [22:43] <Bugboy1028> ?? account/hacked
#1901 [22:43] <VoxelHead> account/hacked: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1902 [22:43] <VoxelHead> account/hacked: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1903 [22:43] <Bugboy1028> hold on
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#1907 [22:45] <Bugboy1028> mitch11794, almost there
#1908 [22:46] <mitch11794> ok
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#1910 [22:48] <Bugboy1028> mitch11794, http://paste.ubuntu.com/11556678/
#1911 [22:49] <Bugboy1028> is computer / laptop parent's computer?
#1912 [22:49] <mitch11794> desktop mine
#1913 [22:49] <Bugboy1028> ok, Sorry that we cannot do anything more
#1914 [22:50] <mitch11794> we cant
#1915 [22:50] <Bugboy1028> ?
#1916 [22:50] <Bugboy1028> what you meant?
#1917 [22:50] <mitch11794> r u still talking to me
#1918 [22:51] <Bugboy1028> yes
#1919 [22:51] <mitch11794> ok
#1920 [22:52] <Bugboy1028> Does your parents trust you enough to use thier paypal?
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#1925 [22:53] <mitch11794> i dont know it soo no
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#1928 [22:54] <Bugboy1028> mitch11794, wait until at evening times
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#1937 [22:55] <Bugboy1028> ugh
#1938 [22:55] <Bugboy1028> mitch11794, wait until at evening time tomorrow
#1939 [22:55] <mitch11794> ok thx hop u have a great night
#1940 [22:55] <Bugboy1028> you too
#1941 [22:55] <Bugboy1028> I'm sorry you're unable to play Minecraft tonight
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#2014 [23:21] <kerr> getting a error of "unable to update minecraft game launcher" uninstalled and re installed minecraft and updated java, multiple times. Any one able to help?
#2015 [23:21] <charmer> Downloaded minecraft, shows that it launches and then shows play, but when I click on play the screen just stays white. I have uninstalled , reinstalled, turned off my Antivirus and still doesn't work. Any ides/
#2016 [23:22] <kerr> wish I could help..can't even logg on
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