#MinecraftHelp > 2015-06-06
#1 [00:01] <Andrio> Try using a lower resolution resource pack.
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#3 [00:01] <aaron> Alright , I've just been excited to use this one </3
#4 [00:01] <mattym> There may be a setting on your PC that is preventing the game from allocating that RAM, not sure exactly how you would fix that, high res textures may not be an option
#5 [00:02] <Andrio> Install 64-bit Java
#6 [00:02] <aaron> I already installed 64 bit
#7 [00:02] <Andrio> You can get lower resolution versions of the Sphax pack.
#8 [00:03] <aaron> Alright Ill into it
#9 [00:03] <aaron> thank you
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#14 [00:38] <aabs> Gotta Problem: My son's minecraft account was set up by my wife in her name. Somewhere along the way the account has gotten detached from her account when he tried to migrate her account to a mojang account. Not sure even how to approach the problem of getting it back... any suggestions very welcome!
#15 [00:39] <aabs> His profile name is "Wolf40" there's no sign of it when asking mojang for a list of usernames attached to the account. Am I ta kling this tyhe wrong way?
#16 [00:39] <aabs> i.e. no email is sent to her account.
#17 [00:40] <Andrio> Which email provider are they using?
#18 [00:40] <aabs> gmail
#19 [00:40] <aabs> no trace of the original welcome emails (if there were any) are to be found
#20 [00:40] <Andrio> Gmail should be fine... did you check the spam folder and everything?
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#23 [00:41] <aabs> yep nothing there
#24 [00:42] <aabs> how are user names linked to the account anyway? Not even sure I'm asking the question in the right way!
#25 [00:43] <aabs> i.e. we can log in to the mojang account, but there is no sign of Wolf40 in there...
#26 [00:44] <mattym> aabs, When you sign into the mojang account. Does it list minecraft under the "My Games" section
#27 [00:45] <aabs> mattym, no it doesn't - it just suggests we import old minecraft account
#28 [00:46] <aabs> (which we tried to do) but the only credentials we know for sure are the mojang account itself...
#29 [00:46] <mattym> aabs, When you first purchased the game, it was through THAT mojang account correct?
#30 [00:47] <aabs> not sure it was - it was a while back (we think 2013)
#31 [00:47] <mattym> was Wolf40, the only name he ever used?
#32 [00:48] <aabs> no it wasn't, Initially it was "nowayspike"
#33 [00:48] <mattym> ok, so when you changed the name it was through logging into that specific account yes?
#34 [00:50] <aabs> ummmm. the gmail account? sounds like it, yes.
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#36 [00:50] <mattym> Did your son or someone previously try to migrate the username to another account
#37 [00:52] <aabs> possibly, just checking an old (obsolete) account opf my wifes that he may have used
#38 [00:54] <mattym> Cause the username dissapearing off of the account it was purchased on is a bit unusual, you may need to contact the account support to "re-aquire" the account
#39 [00:54] <mattym> You would need to fill out this contact form, https://help.mojang.com/customer/portal/emails/new
#40 [00:56] <mattym> but also you will need to find your Transaction-ID as its the only way to prove ownership, and if as you say you cant locate any of the emails sent from when you purchased the game, that may be an issue
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#43 [01:00] <aabs> mattym - we found it under the old account. Thank you so much for the suggestions.
#44 [01:01] <mattym> aabs, Ok
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#48 [01:06] <azzy> having problems downloading minecraft launcher
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#50 [01:07] <mattym> azzy, What internet browser are you using?
#51 [01:07] <azzy> chrome
#52 [01:07] <mattym> azzy, What exactly is the problem you are having?
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#54 [01:10] <azzy> i downloaded the 'minecraft.exe' then the part where it says downloading launcher, this message appear 'runtime environtment error'
#55 [01:11] <mattym> How recently did you download the .exe?
#56 [01:12] <azzy> Only just now because i didnt play minecraft for few months now and when i wanted to update, they say i have to reinstall my launcher.
#57 [01:12] <mattym> Have you tried using the .msi version?
#58 [01:13] <The> it sounds like a java problem. try reinstalling that
#59 [01:13] <mattym> Newer launcher installs its own Java, if the launcher download is current then it should not be hitting a Java runtime issue
#60 [01:14] <The> well, the error message claims its a runtime issue
#61 [01:15] <The> im just going with what i see.
#62 [01:15] <mattym> Yeah, but its odd that it would have that issue if the launcher version is in fact the current one
#63 [01:16] <mattym> Unless the previous java install is so fubar that its causing the issue
#64 [01:16] <azzy> keep receiving this error 'unable to start the minecraft runtime environtment. this is most likely caused by a corruption. please try to reinstall minecraft.
#65 [01:17] <mattym> ??> azzy win/reinst
#66 [01:17] <VoxelHead> azzy: You may need to reinstall the locally installed files that Minecraft puts into place.
#67 [01:17] <VoxelHead> azzy: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#69 [01:19] <Acker> Does anyone play this on the 360?
#70 [01:20] <mattym> Acker, Some, if you have a question or problem, please ask and we will try to help
#71 [01:20] <azzy> still cant. still received the same error message :/
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#73 [01:25] <mattym> azzy, Do you know how to run a program as Administrator?
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#78 [01:28] <azzy> yes i do
#79 [01:28] <mattym> can you try to run the launcher as Admin and see if that helps
#80 [01:29] <tanneke> if i want to go on servers he says that java.lang.nullpointer exeption group
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#82 [01:30] <mattym> tanneke, What antivirus software are you using on that PC
#83 [01:30] <azzy> i typed 'java -version' on cmd and it says could not find java.dll and could not find java SE runtime environment
#84 [01:30] <djreck> yolo
#85 [01:31] <mattym> azzy, Did you try running the launcher as admin?
#86 [01:31] <tanneke> my computer is running withmcafee
#87 [01:31] <djreck> how do i do that
#88 [01:31] <azzy> already did
#89 [01:31] <mattym> tanneke, You will need to uninstall macafee, its software is know to cause issues with joining servers
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#91 [01:32] <tanneke> oh thanks
#92 [01:32] <djreck> do you no how to fix the error
#93 [01:32] <mattym> djreck, You havent told anyone waht you are talking about yet
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#95 [01:33] <mattym> azzy, You may need to download the alternate launcher, minecraft.net/download once there there is an option to Show all options, there should be an alternate .exe but with that one you will need to make sure you have java installed
#96 [01:34] <mattym> azzy, I would reccomend uninstalling all instances of java from the machine, and installing a fresh version
#97 [01:35] <djreck> oh how do you fix the error whaen you press ply
#98 [01:35] <mattym> djreck, What error?
#99 [01:36] <djreck> when you press play
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#103 [01:48] <mcmusa> So I have a fill clock on my server... and it makes the server lag. any way to make it not lag?
#104 [01:48] <mattym> mcmusa, A what?
#105 [01:49] <mcmusa> fill clock
#106 [01:49] <Andrio> A command block running /fill repeatedly.
#107 [01:49] <Andrio> Probably in the order of 10-20 times per second.
#108 [01:49] <mcmusa> yes
#109 [01:49] <mcmusa> Andrio:
#110 [01:50] <mcmusa> yes
#111 [01:50] <Andrio> mm
#112 [01:50] <mcmusa> lol
#113 [01:50] <mcmusa> any way to get it to cause less lag?
#114 [01:50] <mcmusa> I can't simplify it much more than I have it...
#115 [01:50] <Andrio> What's it filling?
#116 [01:50] <mcmusa> an area with wool and redstone blocks
#117 [01:51] <mcmusa> want the exact commands?
#118 [01:51] <Andrio> Maybe you can make it less frequent, or split it over several command blocks...
#119 [01:51] <mcmusa> so multiple fill clocks?
#120 [01:51] <Andrio> Mm
#121 [01:51] <Andrio> As in, fill half the area, then fill the other half a few ticks later
#122 [01:51] <mcmusa> hm...
#123 [01:51] <mcmusa> what?
#124 [01:51] <mcmusa> lol
#125 [01:51] <mattym> What is your end goal with it? Having a clock timer for another circuit?
#126 [01:52] <mcmusa> multiple actually
#127 [01:52] <Andrio> oh
#128 [01:53] <mcmusa> http://imgur.com/g4rKd9D
#129 [01:54] <mcmusa> each wool column is its own separate thing. they do different things
#130 [01:55] <mcmusa> But it's causing more lag than I want it to.
#131 [01:55] <mattym> I can tell you this from personal experience, any restone stuff that running max calculations per tick, are gonna slow your server down
#132 [01:56] <mcmusa> anything I can do to make it run smoother?
#133 [01:56] <mattym> Allot the server more RAM
#134 [01:56] <mcmusa> thats what im here for help :P
#135 [01:57] <mcmusa> I have it: -Xms1G -Xmx3G
#136 [01:57] <mattym> But RAM may not even do the trick, it may just be too many calculations for the game to communicate to the actuall CPU on the server
#137 [01:58] <mcmusa> thats tre.
#138 [01:58] <mattym> What are the server specs?
#139 [01:58] <mcmusa> so just.. cut down the redstone as much as possibly?
#140 [01:58] <mcmusa> what do you mean specs? lol
#141 [01:58] <mattym> Are you running the server yourself?
#142 [01:59] <mcmusa> yes
#143 [01:59] <mattym> Are you playing the game on the same machine as the server is running?
#144 [01:59] <mcmusa> yes
#145 [01:59] <mattym> Well that is likely an issue
#146 [01:59] <mcmusa> says im only using 60% o my ram and cpu tho
#147 [02:00] <mattym> Its still not advisable to run a server and play on the same machine
#148 [02:00] <mcmusa> lol
#149 [02:00] <mcmusa> well its basically all I have.
#150 [02:00] <mcmusa> only option currently :P
#151 [02:00] <mcmusa> My math teacher said he might be able to host it for me
#152 [02:00] <mcmusa> hes cool
#153 [02:01] <Andrio> Wow... nice
#154 [02:01] <mattym> Think of it this way. For every command that is issued by the fill clock, it needs to be caclculated twice, for the server, and your client
#155 [02:01] <mcmusa> Im guessing the answer to this is yes... but if I were to remove things, would the server run a lot better.?
#156 [02:01] <mcmusa> ttrye mattym
#157 [02:01] <mattym> Less fill clocks, yeah probably
#158 [02:02] <mcmusa> well theres only 1
#159 [02:02] <mcmusa> 1 clock
#160 [02:02] <mattym> but you seem to be branching a lot of commands off it
#161 [02:02] <mcmusa> except for a hopper clock... but I expect thats nothing
#162 [02:02] <mcmusa> yes that is true
#163 [02:02] <mattym> less of those may help
#164 [02:03] <mcmusa> The gray however is executeing teleports if a player has a score...
#165 [02:03] <mcmusa> No player has a score at any time unless they click some words in a book....
#166 [02:03] <mcmusa> thats the only time those command blocks are really activated... but there still testing constantly im guessing
#167 [02:03] <mattym> yes
#168 [02:03] <mcmusa> hmm...
#169 [02:04] <mcmusa> and the others are just active effects for the most part
#170 [02:05] <mattym> Well for now the only way to help with the lag would be to have it doing less stuff.
#171 [02:05] <mcmusa> ok.
#172 [02:05] <mattym> Or like i said, have the server running on its own computer
#173 [02:05] <mcmusa> would running ti slower help.....? like... make it delayed?
#174 [02:06] <mcmusa> any idea what I mean.....?
#175 [02:06] <mcmusa> lol
#176 [02:06] <mattym> In theory yes, less commands each second, should put less stress on it
#177 [02:07] <mcmusa> alright.
#178 [02:07] <mcmusa> ima get rid of the not necessary ones and make the fill command smaller, see what happens then :P
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#180 [02:07] <mcmusa> 1 more thing... if I keep it all in the same chunk in theory would that help at all?
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#183 [02:08] <mattym> Help no, but it would be a good idea to anyway
#184 [02:08] <mcmusa> k
#185 [02:08] <mcmusa> thanks mattym
#186 [02:09] <mattym> You wouldnt want to get out of range and only have half the circuit loaded
#187 [02:10] <mcmusa> its all in spawn chuinks...
#188 [02:10] <mattym> ok, then it should be fine
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#192 [02:11] <mattym> Just keep in mind that having it there. Means it is ALWAYS running
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#194 [02:12] <mcmusa_> that was weird :P
#195 [02:12] <mcmusa_> anways... if its all in spawn chunks... even in different chunks, it would not make a difference?
#196 [02:13] <mcmusa_> hmm.... O, i have an idea.
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#208 [02:21] <zooker> can anyone help with MC Modinstaller
#209 [02:21] <zooker> MC Modinstaller only allows offline mode, Windows 7, Firewall off
#210 [02:21] <Alex___2000> i cant enter worlds, it just crashes... HELP please!
#211 [02:22] <mattym> ??> Alex___2000 launcher/crash-log
#212 [02:22] <VoxelHead> Alex___2000: We need to see your crash log, which appears after a crash.
#213 [02:22] <VoxelHead> Alex___2000: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#214 [02:22] <mattym> ??> zooker mods
#215 [02:22] <VoxelHead> zooker: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#216 [02:22] <VoxelHead> zooker: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#217 [02:23] <Alex___2000> okay hang on
#218 [02:23] <zooker> sorry. thanks all the same
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#220 [02:24] <Alex___2000> // On the bright side, I bought you a teddy bear! Time: 6/06/15 4:53 PM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init
#221 [02:25] <mattym> Alex___2000, Please follow the instructions that were sent
#222 [02:25] <Alex___2000> Sorry heres the link http://paste.ubuntu.com/11602078/
#223 [02:26] <mattym> Alex___2000, Ok one moment
#224 [02:27] <mattym> Um that report should be a little longer
#225 [02:28] <Alex___2000> welll then... do i have to go into crash report
#226 [02:28] <mattym> Does this only happen with your current worlds, or does it happen if you make a new one as well?
#227 [02:29] <Alex___2000> I shall check
#228 [02:29] <Alex___2000> Also servers wont connect but that probably doesnt matter
#229 [02:30] <Alex___2000> Nope, new worlds dont work either
#230 [02:30] <mattym> When did this start?
#231 [02:30] <Alex___2000> Yesterday
#232 [02:31] <Alex___2000> a 1.8.7 thing?
#233 [02:31] <Alex___2000> maybe?
#234 [02:31] <mattym> If its also not allowing you to connect to servers, then it could be your Antivirus program blocking it from working
#235 [02:32] <Alex___2000> http://paste.ubuntu.com/11602089/ try that maybe I dont know how to fix anti virus programs
#236 [02:33] <Alex___2000> re-install maybe?
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#238 [02:33] <mattym> Do you know which Antivirus software you are using?
#239 [02:34] <Alex___2000> ummmmmmmmm... McAfee or something
#240 [02:34] <mattym> McAfee is know to cause issues with Minecraft, you should uninstall it
#241 [02:35] <mattym> ??> Alex___2000 av/avast
#242 [02:35] <VoxelHead> Alex___2000: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#243 [02:35] <Alex___2000> Soooooooo is that a safe antivirus
#244 [02:36] <mattym> Yes, and as long as its properly installed causes the least issues with Minecraft
#245 [02:38] <Alex___2000> Thanks mattym You are a big help. How do I get rid of Mcfee?
#246 [02:39] <mattym> ??> Alex___2000 av/mcafee/uninstall
#247 [02:39] <VoxelHead> Alex___2000: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#249 [02:44] <mattym> Also, ive never personally used that tool, but when its done if it doesnt ask you to restart your computer, please restart the computer before trying Minecraft again
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#257 [03:03] <sj0217world> http://paste.ubuntu.com/11602189/
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#271 [03:35] <Lucteddy_> Hi, we have just inthralled minecraft for windows pc using windows 7
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#273 [03:36] <BenFDHD> Hello. Is there any reasons behind not being able to login to Minecraft at this moment in time?
#274 [03:39] <Lucteddy_> each time when we try to launch the app( it shows the following errore: Unable to find path to launcher
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#284 [04:30] <Giulio001> i have always a problem with minecraft.
#285 [04:31] <Giulio001> i log in and if i select a world it crashes
#286 [04:31] <Giulio001> i log in and if i select a world it crashes
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#289 [04:33] <Giulio001> ---- Minecraft Crash Report ---- // Why did you do that? Time: 06/06/15 11.28 Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoo
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#313 [05:09] <Stealth> Can someone help me change my email
#314 [05:09] <Stealth> for my new account
#315 [05:09] <Stealth> please
#316 [05:10] <Stealth> I have this account t i want to change the email for it and the name
#317 [05:10] <Rene> is it possible to play minecraft on the wii
#318 [05:12] <Rene> So yes, is there a link to download
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#327 [06:02] <mcpcfanc> Hello, can anyone hear me? Lol
#328 [06:02] <mcpcfanc> Hello, can anyone hear me? Lol
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#338 [06:13] <Rickjager> I can notlogin on mojang or minecraft because somethong
#339 [06:13] <Rickjager> Changed my password
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#342 [06:21] <Lumpy96> i keep getting this message " Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release" and dont know what to do
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#347 [06:36] <Karma> Just updated iPad app and nos it freezes, wont let us move or anything (mine raft
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#349 [06:37] <Karma> Minecraft pe - iPad 2
#350 [06:40] <Lumpy96> i keep getting this message " Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release" and dont know what to do
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#352 [06:41] <Lumpy96> nice help chat been here 30 min not a single person has answered me
#353 [06:42] <Lumpy96> im done putting money into this game
#354 [06:42] <Lumpy96> since i cant get help
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#368 [07:04] <Shay> My graphics drivers are outdated so I can't play minecraft until I've updated them but I'm not sure how to do this. How do I update my graphics drive? Here is the URL to my DxDiag. http://paste.ubuntu.com/11603000/
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#379 [07:42] <cookiewings13> Hi, i have tried to download a texture pack, and am getting a crash report on minecraft. it says that it is too big. but I dont know whay to do about it please help
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#385 [07:52] <Hope123> I was updating Minecraft Cause the new update I have deleted because my dad cancel his credit card so I deleted Minecraft I reality on another person's account and it won't download
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#388 [07:56] <Hope123> my Apple ID is on my dad's credit card he canceled the credit card and got a new one I deleted minecraft and downloaded it on my moms account it didn't word it will load then it will stop and when u click it on App Store it will do it again so we fixed his credit card t
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#394 [08:03] <Xerious> Hello.
#395 [08:03] <Bugboy1028> Hello
#396 [08:04] <Xerious> I have a problem: When I went to open up Minecraft it said You Are Running An Old Version Of Java. Please consider using the new Minecraft installer which doesn't require Java, as it may make your game faster.After that I downloaded the new launcher but when I tried to install it and when it finished it said Unable To Udate the Minecraft Launcer.Please help, I can't play Minecraft because of it.
#397 [08:05] <Bugboy1028> Seems you have launcher issues
#398 [08:05] <Bugboy1028> Did you try this yesterday?
#399 [08:05] <Xerious> Try what?
#400 [08:06] <Bugboy1028> I meant did you visit this yesterday?
#401 [08:06] <Xerious> No.
#402 [08:06] <Xerious> I just found this place.
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#404 [08:06] <Bugboy1028> ah
#405 [08:07] <Bugboy1028> Xerious, please update your Java
#406 [08:07] <Xerious> Minecraft is a pain sometimes.
#407 [08:07] <Xerious> I have done that.
#408 [08:07] <Bugboy1028> Did you verify your Java?
#409 [08:07] <Xerious> I'll try again.
#410 [08:08] <Xerious> Im using chrome it won't let me.
#411 [08:08] <Bugboy1028> " https://www.java.com/verify "
#412 [08:08] <Bugboy1028> what you meant Chrome wont let you?
#413 [08:08] <Xerious> We have detected you are using Google Chrome and might be unable to use the Java plugin from this browser. Starting with Version 42 (released April 2015), Chrome has disabled the standard way in which browsers support plugins. More info
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#415 [08:09] <Xerious> When I hit verify it says this plugin is not supported.
#416 [08:09] <GreyVulpine> So, two options at this point. Do you want to still use the old launcher, or the new one?
#417 [08:09] <Xerious> The new one.
#418 [08:10] <GreyVulpine> Alright, have you tried right-clicking on the new launcher, and running it as administrator?
#419 [08:10] <Xerious> Not yet, be right back.
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#421 [08:11] <Xerious> Wait, I don't have the new launcher.Do you want me to download it?
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#423 [08:11] <GreyVulpine> That's up to you, do you want to fix the old launcher, or try the new one?
#424 [08:12] <Xerious> I want the new one.
#425 [08:12] <GreyVulpine> Then go ahead and download the new launcher
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#428 [08:13] <Xerious> When its done downloading I go back to my desktop click on the file and it says "Next" I clicked it then it says Repair or Remove.
#429 [08:14] <GreyVulpine> Alright, that's the installer for the new launcher. Do you know where the icon for minecraft installed to?
#430 [08:14] <Xerious> My desktop.
#431 [08:14] <GreyVulpine> Did you use minecraft.exe or minecraft.msi?
#432 [08:14] <Xerious> Minecraft.msi.
#433 [08:15] <GreyVulpine> Alright. Look at your start menu for a minecraft icon
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#435 [08:16] <Xerious> There is no Minecraft icon.
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#438 [08:17] <GreyVulpine> Alright, could you go to: C:\Program Files (x86)\Minecraft\
#439 [08:17] <Xerious> Yes.
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#441 [08:17] <GreyVulpine> Xerious - What do you see in there?
#442 [08:18] <Xerious> MinecraftLauncher.exe and nativelog.txt
#443 [08:18] <GreyVulpine> Alright, what does running MinecraftLauncher.exe give you?
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#445 [08:19] <Xerious> It says downloading natice launcher when I click it.
#446 [08:19] <GreyVulpine> Alright, with a progress bar?
#447 [08:19] <Xerious> native*
#448 [08:19] <GreyVulpine> Give it a few minutes then.
#449 [08:19] <Xerious> yes
#450 [08:20] <Xerious> Now its downloading runtime.
#451 [08:20] <GreyVulpine> That's good. Just keep waiting
#452 [08:20] <Xerious> Also I have a memory problem.
#453 [08:21] <Xerious> I get out of memory crasj.
#454 [08:21] <GreyVulpine> We'll get to that after.
#455 [08:21] <Xerious> Ok.
#456 [08:21] <GreyVulpine> Do you see minecraft running now?
#457 [08:22] <Xerious> After it finished it said Unable to update the Minecraft Game Launcher
#458 [08:23] <Xerious> Ugh.
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#461 [08:23] <GreyVulpine> Alright then. Close that. Open up nativelog.txt, copy everything inside. Paste it to http://paste.ubuntu.com and submit it, then give us the URL
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#463 [08:24] <Xerious> Here http://paste.ubuntu.com/11603339/
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#465 [08:25] <puppetzio> Hi Minecraft wont launch for me and when I hit the fix the problem button it says something about the pixel format, and my drivers are up to date apparently,
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#467 [08:26] <GreyVulpine> Xerious - Could you right click on MinecraftLauncher.exe and run it as adminisrtator?
#468 [08:26] <GreyVulpine> puppetzio - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#469 [08:26] <Xerious> Ok
#470 [08:27] <puppetzio> i have a dxdiag report
#471 [08:27] <GreyVulpine> puppetzio - Got a URL?
#472 [08:27] <puppetzio> http://paste.ubuntu.com/11603330/
#473 [08:27] <Xerious> Its downloading it the launcer then it says it couldnt update it GreyVulpine
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#475 [08:27] <GreyVulpine> puppetzio - One moment
#476 [08:27] <GreyVulpine> Xerious - Same error?
#477 [08:28] <Xerious> Yes.
#478 [08:28] <GreyVulpine> Xerious - What security software do you run?
#479 [08:29] <Xerious> Malaware Bites and Bitdefender
#480 [08:29] <GreyVulpine> Xerious - Could you run a test, turn off bitdefender off temporarily, and try minecraft? See if it helps any?
#481 [08:29] <Xerious> Okay.
#482 [08:29] <GreyVulpine> Xerious - Sometimes, an overactive AV program can throw a false positive
#483 [08:30] <Xerious> How do I stop it?
#484 [08:30] <GreyVulpine> puppetzio - Ah, because you're running the preview release of Windows 10, there are no drivers for your intel video chipset. Intel hasn't released any Windows 10 drivers for their video chipsets yet, because windows 10 isn't out yet.
#485 [08:30] <GreyVulpine> Xerious - Like I said, try disabling it temporarily to test. If it works, then you know it's the AV, and can look into setting an exception.
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#487 [08:30] <Xerious> Should i turn off virus shield?
#488 [08:31] <GreyVulpine> Xerious - I'm not familiar with Bitdefender to answer that, sorry. Maybe?
#489 [08:31] <puppetzio> Oh ok, but i saw a video on youtube claiming that minecraft is playable on windows 10 preview
#490 [08:31] <GreyVulpine> puppetzio - It is. But it depends on driver compatibility.
#491 [08:32] <Xerious> I don;'t know how to turn it off then if thats not it.
#492 [08:32] <GreyVulpine> Xerious - Try it and see
#493 [08:32] <Xerious> I disabled it
#494 [08:32] <Xerious> I am running as administrator
#495 [08:32] <Xerious> It worked!!!
#496 [08:33] <Xerious> :D
#497 [08:33] <GreyVulpine> Then alright, you now know it's the AV that's blocking minecraft
#498 [08:33] <Xerious> Yeah. Thanks man I appreciate the help.
#499 [08:33] <puppetzio> Ok i understand that now, thanks!
#500 [08:33] <GreyVulpine> You're going to need to either consult the help pages/manual/website of bitdefender, or some resource to figure out how to set an exception for minecraft inside bd
#501 [08:34] <Xerious> Ok.
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#503 [08:34] <Xerious> Nor for memory problem.
#504 [08:34] <Xerious> Now*
#505 [08:34] <GreyVulpine> Xerious - Yup, when you get the memory issue, please copy the error report to http://paste.ubuntu.com and submit it, then give us the URL
#506 [08:36] <Xerious> I don't have a error report because Minecraft just reset because of the download but before it said Minecraft Has Ran Out Of Memory then I wanted to change it so I can allocate 3G
#507 [08:36] <GreyVulpine> Xerious - When minecraft does crash, please let me know so that we can look at the error report.
#508 [08:37] <Xerious> Okay.
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#510 [08:38] <Knopp> toda vez que entro na conta do mine ele diz que tem problema em meu driver
#511 [08:39] <Xerious> Do you know what 1/2 of 3G is Grey?
#512 [08:39] <GreyVulpine> half a gig, or about 1536 megs?
#513 [08:39] <GreyVulpine> Rather, a gig and a half
#514 [08:39] <Knopp> toda vez que entro na minha CONTA DO MineCraft aparece um erro de Driver.
#515 [08:40] <GreyVulpine> Knopp - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#516 [08:40] <Xerious> Okay I will come back when I get the error.
#517 [08:40] <Xerious> Bye everyone.
#518 [08:40] * GreyVulpine waves
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#519 [08:40] <Knopp> eu ja fiz isso
#520 [08:41] <Knopp> e no final diz
#521 [08:41] <Knopp> continue a ler
#522 [08:41] <GreyVulpine> Knopp - Give us the http:// address
#523 [08:41] <Knopp> e no final diz**
#524 [08:41] <Knopp> http://paste.ubuntu.com/11603364/
#525 [08:41] <Knopp> esse e o do paste.ubuntu
#526 [08:42] <GreyVulpine> Knopp - Download and install the Catalyst Software Suite from: http://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2032
#527 [08:42] <GreyVulpine> Knopp - Reboot after installing, then try minecraft.
#528 [08:43] <Knopp> voce pode me passar passo a passo
#529 [08:43] <Knopp> pu e so baixar, instalar
#530 [08:43] <GreyVulpine> Knopp - Download and install the Catalyst Software Suite from: http://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2032
#531 [08:44] <Knopp> quando eu terminar
#532 [08:44] <Knopp> eu reinicio o pc?
#533 [08:44] <GreyVulpine> Yes
#534 [08:45] <Knopp> good
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#536 [08:45] <Knopp> se não der certo eu volto aqui ?
#537 [08:45] <GreyVulpine> Sure
#538 [08:49] <Knopp> hahahaha
#539 [08:49] <Knopp> estou instalando
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#542 [08:51] <Gabriela> So basically minecraft hasnt run on my computer at all since my dad updated it to windows 8. Heres my dxdiag report- http://paste.ubuntu.com/11603438/
#543 [08:51] <GreyVulpine> Gabriela - Unfortunately, since that computer was updated to windows 8.1, ATI has no longer released updated video drivers for your system's Radeon series video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#545 [08:53] <Gabriela> Ok, thanks anyway. Speaking of my other computer, it hasnt launched with the new launcher. Its a windows 7
#546 [08:53] <GreyVulpine> Gabriela - What happens when you try to launch it?
#547 [08:54] <Knopp> oiiii gabii
#548 [08:54] <Gabriela> When i open it, it says something about installing and never finishes. One moment, let me get it
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#550 [08:55] <GreyVulpine> Knopp - que funciona?
#551 [08:55] <Knopp> vou reniciar o pc para ver
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#553 [08:56] <GreyVulpine> Knopp - Okay
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#565 [09:03] <Gabriela> okay, sorry for taking so long, i had to find the charger. All right so im starting the launch now
#566 [09:03] <GreyVulpine> Alright.
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#569 [09:05] <Gabriela> Oh, wait a minute
#570 [09:05] <Gabriela> Its working now, Looks like the old launcher was interfering with the new one
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#572 [09:05] <Gabriela> thanks anyway
#573 [09:05] <Knopp> problema solucionado muito obrigado pela atenção
#574 [09:05] * GreyVulpine tips hat
#574 [09:05] <GreyVulpine> Knopp - Glad it worked
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#579 [09:12] <Rindali> Hey, first time here so I apologize if I'm doing this wrong; been having a weird problem since I got my new computer a few weeks ago. Minecraft 1.6.11 launcher has been taking EXACTLY 4 minutes to actually load the main menu screen from the time of clicking 'Play'.
#580 [09:12] <GreyVulpine> Rindali - Got a Launcher Log?
#581 [09:12] <Rindali> I can get one, yeah, one second.
#582 [09:13] <GreyVulpine> Rindali - Please copy it to http://paste.ubuntu.com and give us the URL after you submit it
#583 [09:13] * Izzy [Izzy@notlogged] has joined #minecrafthelp
#584 [09:13] <Izzy> Hi
#585 [09:13] <GreyVulpine> Izzy - Hello
#586 [09:13] <Rindali> http://paste.ubuntu.com/11603883/
#587 [09:13] <Izzy> I am using macbook air and minecraft says it doesn't have enough storage
#588 [09:14] <Izzy> I tried all of the forums
#589 [09:14] <GreyVulpine> Izzy - Perhaps you don't have enough storage then?
#590 [09:14] <Izzy> I only have 4 GB of ram and 80GB of regular storage
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#592 [09:15] <GreyVulpine> Izzy - How much is free on your regular storage?
#593 [09:15] <Izzy> around 80
#594 [09:15] <GreyVulpine> Rindali - Hmm, nothing looks out of place there.
#595 [09:15] <Izzy> GB
#596 [09:15] <Rindali> Yeah, it's strange. And when the game finally loads, it works fine.
#597 [09:15] <GreyVulpine> Rindali - Got a game output tab?
#598 [09:15] <GreyVulpine> From the launcher?
#599 [09:15] <Rindali> It just always takes 4 minutes on the nose (first Game Output entry is always 4:00 after the last Launcher Log).
#600 [09:16] <Rindali> I have to wait for it to load the game, but then I will, yeah.
#601 [09:16] <Rindali> Right now it's empty.
#602 [09:16] <Izzy> It was working fine yesterday, and I got a texture pack and it stopped working, I deleted the whole minecraft itself because I don't really care about my saves
#603 [09:16] <GreyVulpine> Rindali - Huh, well, if the game output tab is 4 minutes after the log output...
#604 [09:16] <GreyVulpine> Rindali - Not going to be much help there then either.
#605 [09:16] <Rindali> Didn't think so.
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#607 [09:17] <GreyVulpine> Izzy - Got an error report for us, when minecraft crashes?
#608 [09:17] <Izzy> yes
#609 [09:17] <GreyVulpine> Izzy - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#610 [09:17] <Rindali> Here it is anyways, http://paste.ubuntu.com/11603926/
#611 [09:17] <Izzy> okay hold on I have to open it up again
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#613 [09:17] <GreyVulpine> Rindali - Ah, ok. One moment
#614 [09:17] <Astralus> i forgot username and password, i think i know username but i need help
#615 [09:18] <GreyVulpine> Astralus - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#616 [09:18] <GreyVulpine> Rindali - Yeah, no real help there.
#617 [09:18] <Astralus> but ive done that
#618 [09:18] <Izzy> ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 06/06/15 10:18 Description: Initializing game java.lang.OutOfMemoryError: Java heap space at cue.a(SourceFile:363) at cue.a(SourceFile:263) at cua.b(SourceFile:130) at cua.a(SourceFile:77) at cxh.j(SourceFile:553) at cxh.a(SourceFile:139) at cxk.a(SourceFile:23) at cvt.a(SourceFile:99) at bss.ak(SourceFile:440) at bss.a(SourceFile:302
#619 [09:18] <Astralus> i brought this like 4 years ago
#620 [09:18] <Rindali> I don't know if this matters, but in the launcher log after I close the Minecraft game itself, in the launcher log I get these messages.
#621 [09:18] <Astralus> and havent logged in since, would that be a problem
#622 [09:18] <GreyVulpine> Izzy - Launch minecraft. Before hitting play, let me know when the launcher is running
#623 [09:19] <GreyVulpine> Astralus - And you've tried all the email addresses you normally used?
#624 [09:19] <Astralus> yeah
#625 [09:19] <Izzy> okay
#626 [09:19] <Rindali> http://paste.ubuntu.com/11603938/
#627 [09:19] <Izzy> it is
#628 [09:19] <Rindali> That might just be because I still have the launcher window up though, don't know.
#629 [09:19] <GreyVulpine> Astralus - If so, then you'll need to contact Mojang Support at: https://help.mojang.com/customer/portal/emails/new -- Provide all the information you can, so that Mojang can look up your account for you
#630 [09:19] <Astralus> Thanks
#631 [09:19] <GreyVulpine> Izzy - Bottom left. Edit Profile button. Click it, then hit "Open Game Dir". delete the resourcepacks folder. Then try minecraft again
#632 [09:20] <GreyVulpine> Rindali - Yeah, no issue there. That's normal. Hmm
#633 [09:20] <Izzy> okay
#634 [09:20] <Rindali> It's a brand new rig, same OS as my old rig but better hardware so I can't imagine the computer itself being the issue, as it runs everything else fine.
#635 [09:20] <Izzy> IT WORKED THANK YOU I WANT TO HUG YOU
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#637 [09:21] * GreyVulpine tips hat
#637 [09:21] <Izzy> I am so stupid I thought the resource packs were deleted if the game was deleted
#638 [09:21] <GreyVulpine> Rindali - Hmm. Alright. Are you running minecraft in any special way? How did you install minecraft?
#639 [09:22] <GreyVulpine> Izzy - No worries. Hitting "Open Game Dir" in the profile editor will show you where minecraft actually stores its files
#640 [09:22] <Rindali> I believe I used the .msi folder from the minecraft.net website, but I tried the others as well, including the old one that still needed a seperate JAVA install.
#641 [09:22] <Izzy> thanks :3 have a nice day :D
#642 [09:22] <GreyVulpine> Izzy - You as well
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#644 [09:22] <GreyVulpine> Rindali - And you say this is a new computer?
#645 [09:22] <Rindali> Yup.
#646 [09:23] <GreyVulpine> Rindali - Any security software or Antivirus software running in the background?
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#648 [09:23] <GreyVulpine> Anything that may be scanning in the background, or using the hard drive constantly in the background? Any defragmentation software?
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#650 [09:24] <Rindali> I don't know if this matters, but the javaw.exe process (or whatever the actual minecraft game process is called in Task Manager) shows up immediately after clicking play. And yes, ESET and MSE, same thing as I had on my last rig.
#651 [09:24] <remi> i bought minecraft and cant download it says i have to buy it again
#652 [09:24] <GreyVulpine> Minecraft shouldn't be taking 4 minutes to start up (especially after you've already intitally ran minecraft for the first time)
#653 [09:24] <Rindali> Nope, use a SSD, no defragging.
#654 [09:24] <GreyVulpine> remi - Remember to use your email address instead of your username to log in
#655 [09:24] <Hobby> exit
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#658 [09:25] <GreyVulpine> Rindali - Huh, that makes even less sense then. Loading minecraft from an SSD should not be taking minutes..
#659 [09:25] <Rindali> It also runs fine when its playing, too.
#660 [09:25] <Rindali> IT just takes a looong, very precise time to load xP
#661 [09:26] <GreyVulpine> Rindali - Have you tried a full reinstall of minecraft?
#662 [09:26] <Rindali> Several times.
#663 [09:26] <Rindali> I believe.
#664 [09:26] <Rindali> Unless I was uninstalling it wrong.
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#666 [09:26] <GreyVulpine> Rindali - Using the installer/uninstaller program, or doing it manually?
#667 [09:26] <Rindali> Fairly certain I've done both.
#668 [09:26] <GreyVulpine> Mind if we step through that process?
#669 [09:27] <Rindali> We certainly can. Actually, now that I think of it, one time I did do a fresh install, it loaded fine, but everytime after it's been like this.
#670 [09:27] <Rindali> And I don't remember quite which install it was.
#671 [09:27] <GreyVulpine> Sure.
#672 [09:27] <Rindali> But I digress, walk me through.
#673 [09:27] <GreyVulpine> I just want to clear out all the old files, thinking there may be a hiccup somewhere, maybe a corrupt file or something that's not being deleted properly upon launch.
#674 [09:28] <Rindali> Sure.
#675 [09:28] <GreyVulpine> As you've used the minecraft.msi (which is actually minecraftinstaller.msi) from http://www.minecraft.net/download -- either locate that file again, or redownload it from the website. We're going to run that, use the uninstall feature
#676 [09:29] <Rindali> Give me just a moment.
#677 [09:29] <Rindali> Okay, running it.
#678 [09:29] <Rindali> Alright, repair run.
#679 [09:29] <Rindali> Didn't give me any notifications that it had repaired anything.
#680 [09:30] <Rindali> Just finished up.
#681 [09:30] <GreyVulpine> Er, was there a 'remove' button?
#682 [09:30] <Rindali> Using launcher, its redownloading some stuff.
#683 [09:30] <Rindali> Oh, heh, I'll check, one moment.
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#685 [09:31] <Rindali> Yeah, there is.
#686 [09:31] <Rindali> I'll run that.
#687 [09:31] <GreyVulpine> Yeah.
#688 [09:31] <GreyVulpine> The minecraftinstaller.msi installs minecraft to C:\Program Files (x86)\Minecraft -- Once you've uninstalled minecraft using the .msi, check that folder make sure it's gone (or at least the files inside)
#689 [09:31] <Rindali> Okay, done.
#690 [09:31] <Rindali> Yup, it's gone.
#691 [09:31] <Rindali> My .minecraft is still there in my Roaming file though.
#692 [09:31] <Rindali> Should I get rid of that as well?
#693 [09:32] <GreyVulpine> Also, with that, the launcher for minecraft downloads the rest of its files ( as well as storing your resource packs, saved worlds, etc) to .minecraft
#694 [09:32] <GreyVulpine> Was just about to get to that
#695 [09:32] <Rindali> Gotcha, sorry xP
#696 [09:32] <GreyVulpine> Heh, you're way ahead of me. Yes, get rid of that, (saving any saves from the saves folder if there was any)
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#698 [09:33] <Rindali> Just drag into recycling bin, yes?
#699 [09:33] <GreyVulpine> Yup, or shift-delete. Whichever works
#700 [09:33] <Rindali> Done.
#701 [09:33] <GreyVulpine> Alright. If you want, delete the installer for minecraft, and minecraft.exe, if you have that.
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#703 [09:34] <GreyVulpine> All of minecraft should be off your computer then. We can then start from step 1 now. Redownload the launcher from minecraft.net/download
#704 [09:34] <Rindali> Sure. The .msi one?
#705 [09:35] <GreyVulpine> It's up to you which one you want to go for. Minecraft.exe will make the MinecraftLauncher.exe file in the folder that it's run in. Minecraft.msi will give you an installer (and by default install to C:\Program Files (x86)\Minecraft).
#706 [09:35] <Rindali> Do you have a personal suggestion or preference?
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#708 [09:36] <GreyVulpine> No real preference from me. I still use the old alternative launcher (under the "Show all platforms" heading from the website), because it still works for me.
#709 [09:36] <GreyVulpine> But I run the other two as a test, just to keep up to date on what minecraft uses now.
#710 [09:36] <Rindali> Alright, I'll just use the .msi again.
#711 [09:37] <GreyVulpine> The two installers, prepackage Java 8, update 25 as part of it's installation process.
#712 [09:37] <GreyVulpine> The alternative launcher, uses whatever java is actually installed on your system, which the latest is java 8, update 45.
#713 [09:37] <Rindali> Right.
#714 [09:37] <Rindali> Okay, its installed.
#715 [09:37] <GreyVulpine> Alright. Launch as usual.
#716 [09:38] <Rindali> Alright, its doing its predownload thing.
#717 [09:38] <GreyVulpine> Yup, might take a few minutes.
#718 [09:38] <Rindali> Alright, question here actually.
#719 [09:38] <Rindali> 'CAuse this is a repeat thing too.
#720 [09:39] <GreyVulpine> Go ahead
#721 [09:39] <Rindali> It ends at Downloading commons-io-2.4.jar.
#722 [09:39] <Rindali> But in the launcher log, it says [10:38:42 INFO]: Job 'Resources' finished successfully (took 0:00:19.965)
#723 [09:39] <Rindali> So I'm figuring its actually done?
#724 [09:39] <ziggylizzy> Help mij ik heb windows 7
#725 [09:39] <Rindali> But the bottom button still says downloading or whatnaught.
#726 [09:40] <ziggylizzy> Als ik Minecraft opstart, krijg ik een melding dat er een error is
#727 [09:40] <ziggylizzy> Een wit scherm
#728 [09:40] <ziggylizzy> Met allerlei lettertjes
#729 [09:40] <GreyVulpine> Rindali - Um. Haven't heard of something like that happening before..
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#731 [09:40] <GreyVulpine> ziggylizzy - Sorry, we only speak English here.
#732 [09:40] <Rindali> I can close it and launch it again.
#733 [09:40] <Rindali> And it'll do whatever it's usually supposed to (or rather give me the same old problem.
#734 [09:40] <GreyVulpine> Rindali - I guess, wait a few minutes, see if it finishes?
#735 [09:41] <ziggylizzy> When i start Minecraft, i see a wite screen
#736 [09:41] <Rindali> I just closed it, and relaunched, it gave me the option to play as normal, but its still hanging up as it has been.
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#740 [09:43] <FleurDeLis> Hello
#741 [09:43] <GreyVulpine> Rindali - Hmm. Could you go to: .minecraft\libraries\commons-io\commons-io\2.4 -- and delete the files there?
#742 [09:43] <FleurDeLis> I am having a few problems with my MCPE is there anyone here who may can help?
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#745 [09:43] <Rindali> Yeah, give me a moment.
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#747 [09:44] <GreyVulpine> FleurDeLisu - Sorry, not many of us here have experience with the portable edition of minecraft. Could you try the forums? http://www.minecraftforum.net/
#748 [09:44] <FleurDeLis> I have looked some but still cant find the answer
#749 [09:44] <Rindali> Alright, there were 2 files in there, deleted. Relaunch?
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#751 [09:47] <FleurDeLis> We both updated to 0.11 and now we can not connect to each others games on wifi
#752 [09:47] <GreyVulpine> Rindali - Yup
#753 [09:48] <GreyVulpine> Rindali - I want to know if that commons-io-2.4.jar file still appears to hang when you try to launch minecraft
#754 [09:48] <FleurDeLis> It shows the others world on the list but everytime we try to connect it says "invalid name"
#755 [09:48] <Rindali> Alright. And yes, it appears to.
#756 [09:48] <GreyVulpine> FleurDeLis - Sorry, I have no idea.
#757 [09:48] <Rindali> Do you wan the launcher log for that?
#758 [09:48] <GreyVulpine> Rindali - Sure
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#760 [09:49] <FleurDeLis> Thanks any way!!!!
#761 [09:49] <Rindali> http://paste.ubuntu.com/11604505/
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#765 [09:51] <Rindali> Again, don't know if it matters, but I DON'T see the javaw.exe in my task manager now as I normally do right after clicking 'play'.
#766 [09:51] <Robbie_> hi I let my friend use my minecraft on his computer but now he wont let me log him out of it
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#768 [09:51] <GreyVulpine> Robbie_ - Sorry, we cannot do anything about that.
#769 [09:52] <GreyVulpine> Robbie_ - Try changing your password and logging in from your computer
#770 [09:52] <Robbie_> ok thx just asking
#771 [09:52] <Rindali> Okay, it just 'finished'. Again, 4 minutes after x_x
#772 [09:52] <GreyVulpine> Rindali - It looks like the launcher is still trying to download that file. I see an attempt for that file, but no finished
#773 [09:52] <GreyVulpine> Rindali - Hrm....
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#775 [09:52] <Rindali> http://paste.ubuntu.com/11604527/
#776 [09:53] <Rindali> And it looks like it's gonna take its usual 4 minutes to actually launch now xP
#777 [09:53] <GreyVulpine> Now why would your launcher take that long to download that file? I don't really have an answer...
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#779 [09:54] <Rindali> That's alright, you're the only stumped fella xP
#780 [09:54] <Rindali> Thanks for trying nonetheless.
#781 [09:54] <GreyVulpine> My intial reaction would be to try turning off your security software, see if that has any impact?
#782 [09:55] <GreyVulpine> I only say that, because security software has been known to not play nicely and report false positives with minecraft's files. But I haven't heard of one delaying or taking that long to scan a file.
#783 [09:55] <GreyVulpine> Especially a file that's only a hundred or so kilobytes.
#784 [09:55] <Rindali> I'll give it a look over, though its the same software I had on my last computer and it all worked fine.
#785 [09:56] <Rindali> Regardless, I appreciate your time.
#786 [09:56] <Rindali> Thanks again.
#787 [09:56] * GreyVulpine nods
#787 [09:56] <Rindali> Peace out.
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#791 [09:59] <nathan09> nathan09
#792 [09:59] <GreyVulpine> Something we can help you with nathan09?
#793 [09:59] <nathan09> ss
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#810 [10:12] <SocrumXD> you help me solve my problem ?
#811 [10:12] <SocrumXD> It Seems To Be Bugando
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#824 [10:21] <rotkiv> ok
#825 [10:21] <rotkiv> my minecraft launcher don't open
#826 [10:22] <rotkiv> i have waindows XP
#827 [10:22] <rotkiv> hello
#828 [10:22] <rotkiv> ????
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#831 [10:24] <rotkiv> Hello
#832 [10:24] <Synchunk> Windows XP ist uralt und wird nicht mehr unterstützt.
#833 [10:24] * Nocxiss [Nocxiss@notlogged] has joined #minecrafthelp
#834 [10:24] <Synchunk> Es gibt außerdem keine Sicherheitsaktualisierungen mehr.
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#836 [10:25] <Synchunk> Am besten einen neuen Computer kaufen oder wenigstens auf Windows 7 aktualisieren.
#837 [10:25] <rotkiv> i can't open the minecraft launcher
#838 [10:25] <rotkiv> i have windows XP
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#840 [10:25] <Synchunk> rotkiv, Windows XP is ancient and no longer supported. You should really updated to Windows 7, or buy a new computer.
#841 [10:26] <Synchunk> rotkiv, it's incredibly dangerous to use it as there are no security updates anymore.
#842 [10:26] <rotkiv> ok
#843 [10:26] <Synchunk> rotkiv, or you can install Linux, which is free
#844 [10:27] <rotkiv> ok
#845 [10:27] <rotkiv> and than minecraft will open???
#846 [10:27] <Synchunk> ??> rotkiv paste/crash
#847 [10:27] <VoxelHead> rotkiv: Please paste the crash report on http://paste.ubuntu.com and give us the link it takes you to after clicking Paste. You can use F6 to highlight it.
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#851 [10:31] <VictorGuilherme> http://paste.ubuntu.com/11604644/
#852 [10:32] <VictorGuilherme> segue relatorio de erro que impede de jogar minicraft online http://paste.ubuntu.com/11604644/
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#856 [10:36] <BattleGrape> please help my account has been hacked and i got muted and banned from servers i didnt know existed!
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#859 [10:37] <VictorGuilherme> olá, nao consigo jogar minicraft online
#860 [10:37] <VictorGuilherme> segue link de relatorio de erro http://paste.ubuntu.com/11604644/
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#864 [10:41] <VictorGuilherme> oi, alguem pode me ajudar? http://paste.ubuntu.com/11604644/
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#874 [10:47] <CubeTheThird> VictorGuilherme, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#875 [10:47] <CubeTheThird> VictorGuilherme, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
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#877 [10:49] * Nuttybar [Nuttybar@notlogged] has joined #minecrafthelp
#878 [10:50] <Nuttybar> is someone willing to skype and screen share so they can tell me hot to forward ports right
#879 [10:50] <Nuttybar> how
#880 [10:50] <Nuttybar> not hot
#881 [10:51] <VictorGuilherme> ok obg, mas no xp eu consigo?
#882 [10:52] <VictorGuilherme> no windows xp eu consigo jogar?
#883 [10:52] <CubeTheThird> VictorGuilherme, we only speak English here
#884 [10:53] <Nuttybar> cube can you help me port forward
#885 [10:53] <CubeTheThird> Nuttybar, what's your router's brand and model number?
#886 [10:53] <Nuttybar> if u have skype i will share my screen
#887 [10:53] <CubeTheThird> no
#888 [10:54] <Nuttybar> motorola SBG6580-6.5.2.0-GA-06-077-NOSH
#889 [10:55] <CubeTheThird> Nuttybar, here: http://portforward.com/english/routers/port_forwarding/Motorola/SBG6580/Minecraft_Server.htm
#890 [10:55] * wildgoose86 [wildgoose86@notlogged] has joined #minecrafthelp
#891 [10:55] <Nuttybar> mine looks different then that
#892 [10:55] <Nuttybar> i dont get it
#893 [10:56] <wildgoose86> I cannot place anything or use objects in both single player and multiplayer....it was working fine last night
#894 [10:56] <CubeTheThird> Nuttybar, perhaps this: http://portforward.com/english/routers/port_forwarding/Motorola/SBG6782-AC/Minecraft_Server.htm
#895 [10:56] <Nuttybar> that is the info on my router but it looks different
#896 [10:56] <CubeTheThird> wildgoose86, check your controls perhaps
#897 [10:56] <wildgoose86> ok, thanks
#898 [10:56] <Nuttybar> still not the same
#899 [10:57] <CubeTheThird> Nuttybar, ok... are you able to login at least?
#900 [10:58] <Nuttybar> yes
#901 [10:58] <Nuttybar> uploading screen shot to imgur
#902 [10:59] <Nuttybar> http://imgur.com/va4htKc
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#904 [11:00] <wildgoose86> still no luck placing items/using them....when I try to use a block or open something its like im attacking it
#905 [11:01] <CubeTheThird> Nuttybar, ok.. what you have seems to be correct. Can you double-check your local IP make sure it's correct?
#906 [11:01] <Nuttybar> cmd ipconfig?
#907 [11:01] <CubeTheThird> wildgoose86, it sounds like you have your left-click and right-click mixed up
#908 [11:01] <CubeTheThird> Nuttybar, yes
#909 [11:02] <wildgoose86> they both are doing the same thing...i checked the controls and they are set correctly
#910 [11:02] <Nuttybar> ok http://imgur.com/VJc1tOp
#911 [11:02] <CubeTheThird> wildgoose86, what kind of mouse are you using?
#912 [11:03] <CubeTheThird> .mcping 68.204.1.123
#913 [11:03] <ExtremeBot> CubeTheThird: Sorry, but 68.204.1.123:25565 appears to be down! (Request timed out)
#914 [11:03] <CubeTheThird> Nuttybar, did you edit the server.properties file?
#915 [11:03] <wildgoose86> alienware that came with computer...it was working fine before today
#916 [11:03] <Nuttybar> nope
#917 [11:03] <Nuttybar> didnt think i had to
#918 [11:04] <CubeTheThird> wildgoose86, ok let's try reseting your settings. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#919 [11:04] <CubeTheThird> Nuttybar, you shouldn't have to. People sometimes edit the server-ip line in it, which should be left blank
#920 [11:04] <Nuttybar> its blank
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#924 [11:05] <wildgoose86> k
#925 [11:05] <Wo1fi> i have a problem
#926 [11:05] <CubeTheThird> Nuttybar, ok. what anti-virus and firewall software do you have?
#927 [11:05] * zoraick [zoraick@notlogged] has joined #minecrafthelp
#928 [11:05] <CubeTheThird> Wo1fi, what's the problem?
#929 [11:05] <Nuttybar> none
#930 [11:05] <Wo1fi> i can only play the demo of minecraft
#931 [11:05] <wildgoose86> cubethethird, i am in the game directory now
#932 [11:05] <CubeTheThird> Wo1fi, did you purchase the game?
#933 [11:06] <Wo1fi> yes
#934 [11:06] <CubeTheThird> Nuttybar, check windows firewall, make sure it's not blocking java
#935 [11:06] <CubeTheThird> Wo1fi, what is your minecraft username?
#936 [11:06] <Wo1fi> Wo1fi
#937 [11:06] <CubeTheThird> wildgoose86, delete the options.txt file
#938 [11:06] * zoraick [zoraick@notlogged] has quit. (Client Quit)
#939 [11:06] <wildgoose86> k, deleted
#940 [11:06] <Wo1fi> please help me
#941 [11:07] <CubeTheThird> Wo1fi, please login to account.mojang.com/me
#942 [11:07] <CubeTheThird> wildgoose86, try the game again
#943 [11:07] <Nuttybar> its not
#944 [11:07] <Wo1fi> and then
#945 [11:07] <CubeTheThird> Wo1fi, do you see your minecraft username on that page?
#946 [11:08] <wildgoose86> still not working
#947 [11:08] <Wo1fi> no
#948 [11:08] <Nuttybar> all the java are alowed through
#949 [11:08] <CubeTheThird> Nuttybar, both private and public?
#950 [11:08] <Nuttybar> yes
#951 [11:08] <CubeTheThird> Wo1fi, then you are logging in with the wrong email address
#952 [11:08] <Wo1fi> do you can speak german?
#953 [11:08] <CubeTheThird> no
#954 [11:08] <CubeTheThird> Nuttybar, are you able to connect to your server with localhost?
#955 [11:08] <Wo1fi> i dont anderstand what you mean
#956 [11:09] * iPeer [iPeer@notlogged] has joined #minecrafthelp
#957 [11:09] <CubeTheThird> Wo1fi, you are using the wrong email address to login
#958 [11:09] <Nuttybar> yes
#959 [11:09] <Nuttybar> java prgram in firewall http://imgur.com/y33PSDk
#960 [11:10] <wildgoose86> cubethethird, no luck
#961 [11:10] <CubeTheThird> wildgoose86, are you using mods?
#962 [11:10] <CubeTheThird> Nuttybar, are you running the server with a script?
#963 [11:10] <Wo1fi> how
#964 [11:11] <CubeTheThird> Wo1fi, please test ALL your emails here: http://www.minecraft.net/retrievename
#965 [11:11] <wildgoose86> nope, just a resource pack
#966 [11:11] <Nuttybar> yes the launchserver.bat
#967 [11:11] <Wo1fi> okay
#968 [11:12] <Wo1fi> and then
#969 [11:12] <CubeTheThird> Nuttybar, hmm ok. Only other thing that comes to mind is reinstalling java
#970 [11:12] <CubeTheThird> ??> Nuttybar win/java/reinst
#971 [11:12] <VoxelHead> Nuttybar: You need to reinstall Java.
#972 [11:12] <VoxelHead> Nuttybar: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#973 [11:12] <CubeTheThird> Nuttybar, be sure to get the 64 bit version
#974 [11:12] <CubeTheThird> Wo1fi, wait for an email response
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#976 [11:13] <Wo1fi> i wait....
#977 [11:13] <Nuttybar> so java is stopping others from joining
#978 [11:13] <BlueAbomination> Hi! Are you available to help me with something, or are you looking for help as well?
#979 [11:13] <Wo1fi> how long?
#980 [11:13] <Nuttybar> even tho i can join it thur localhost
#981 [11:14] <CubeTheThird> Wo1fi, about 15 minutes
#982 [11:14] <Wo1fi> ok thx
#983 [11:14] <CubeTheThird> BlueAbomination, what's the problem?
#984 [11:14] <CubeTheThird> Nuttybar, I'm not sure
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#986 [11:15] <BlueAbomination> I keep getting a Fatal Error Bootstrap code and can't figure out what the problem is
#987 [11:15] <CubeTheThird> BlueAbomination, copy the complete error log onto http://paste.ubuntu.com and give the URL here.
#988 [11:16] <BlueAbomination> Ok, one second. Thank you!
#989 [11:16] <Nuttybar> voxel the link u sent i have windows what do i click
#990 [11:16] <BlueAbomination> http://paste.ubuntu.com/11605823/
#991 [11:17] <CubeTheThird> Nuttybar, windows 64 exe
#992 [11:17] <BlueAbomination> Oh, and I also have Mac if that matters
#993 [11:17] <CubeTheThird> BlueAbomination, do you have any anti-virus software?
#994 [11:17] <BlueAbomination> No, I'm on a Mac haha
#995 [11:18] <CubeTheThird> ok then it's most likely a DNS issue
#996 [11:18] <CubeTheThird> ??> BlueAbomination net/dns/public
#997 [11:18] <VoxelHead> BlueAbomination: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#998 [11:18] <VoxelHead> BlueAbomination: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#999 [11:20] <Nuttybar> just reinstalled java
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#1001 [11:21] <CubeTheThird> Nuttybar, ok. Try re-launching your server again
#1002 [11:21] <allycat> i am unable to log on to the diamond back server javal refused
#1003 [11:22] <CubeTheThird> allycat, what's the server's IP address?
#1004 [11:22] <Nuttybar> i give up for now cant even launch serveer now it say can not reasurve enought space
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#1006 [11:23] <CubeTheThird> Nuttybar, you installed the 64 bit version right?
#1007 [11:23] <Nuttybar> yes
#1008 [11:23] <allycat> it states java.net connect; exception connection refused, do you know how to fix this?
#1009 [11:23] <CubeTheThird> Nuttybar, what do you have in your batch script?
#1010 [11:23] * wildgoose86 [wildgoose86@notlogged] has quit. (Quit: Web client closed)
#1011 [11:24] <CubeTheThird> allycat, again, what's the server's address?
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#1015 [11:24] <allycat> i am not certain it was diamond somethhing my daughter was trying to log in.
#1016 [11:25] <Nuttybar> @ECHO OFF :: When setting the memory below make sure to include the amount of ram letter. M = MB, G = GB. Don't use 1GB for example, it's 1G :: :: This is 64-bit memory :: set memsixtyfour=2G :: This is 32-bit memory - maximum 1.2G ish:: set memthirtytwo=1G :: Don't edit past this point :: if $SYSTEM_os_arch==x86 ( echo OS is 32 set mem=%memthirtytwo% ) else ( echo OS is 64 set mem=%memsixtyfour% ) java -Xmx%mem% -XX:MaxPermSi
#1017 [11:25] <CubeTheThird> Nuttybar, uhh.. paste it onto http://paste.ubuntu.com and give the URL here.
#1018 [11:25] <Hiho> I can't get off horses on mine craft Xbox edition,what should I do??.
#1019 [11:25] <Nuttybar> http://paste.ubuntu.com/11606133/
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#1021 [11:26] <BlueAbomination> Ok, so I'm changing the DNS server settings, and it wants me to choose betweenn IPv4 or IPv6, what does that mean?
#1022 [11:26] <Hiho> I've tried LB,it won't work
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#1025 [11:26] <Hiho> I can't get off horses
#1026 [11:26] <CubeTheThird> BlueAbomination, use ipv4
#1027 [11:26] <BlueAbomination> Ok, thanks
#1028 [11:27] <Nuttybar> server is up now downloaded the wrong java
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#1030 [11:27] <CubeTheThird> ah ok
#1031 [11:27] <BlueAbomination> 8.8.8.8 or 8.8.4.4?
#1032 [11:27] <CubeTheThird> BlueAbomination, either
#1033 [11:27] <Nuttybar> it was the web version he sent me
#1034 [11:27] <Hiho> GUYS,,,I CANT GET OFF HORSES,IVE TRIED LB.WHAT SHOULD I DO???IM PLAYING XBOX EDITION
#1035 [11:27] * Wo1fi [Wo1fi@notlogged] has joined #minecrafthelp
#1036 [11:27] <Nuttybar> IDK
#1037 [11:27] <Hiho> Woods,caps lock
#1038 [11:27] <CubeTheThird> Hiho, if nobody answers, then likely nobody here knows
#1039 [11:28] <CubeTheThird> .mcping 68.204.1.123
#1040 [11:28] <Nuttybar> hiho i dont have xbox
#1041 [11:28] <Hiho> Oh
#1042 [11:28] <ExtremeBot> CubeTheThird: Sorry, but 68.204.1.123:25565 appears to be down! (Request timed out)
#1043 [11:28] <Hiho> Sorry
#1044 [11:28] * espa [espa@notlogged] has joined #minecrafthelp
#1045 [11:28] <Wo1fi> Hiho- press a stick
#1046 [11:29] <Wo1fi> ...
#1047 [11:29] <espa> I have a bit of a problem with minecraft. It is really slow
#1048 [11:29] <espa> can anyone help me if they can
#1049 [11:29] <CubeTheThird> espa, what kind of graphics card do you have?
#1050 [11:29] <espa> what is that
#1051 [11:29] <Wo1fi> You must press a stick
#1052 [11:29] <CubeTheThird> ??> espa win/dxdiag
#1053 [11:29] <VoxelHead> espa: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1054 [11:30] <Nuttybar> Cubethethird thanks for you help but i am lost on what to do
#1055 [11:30] <Hiho> Your com probably has too much data on it then making it so it doesn't have enough bites to work properly
#1056 [11:30] <Hiho> Espa
#1057 [11:30] <CubeTheThird> Nuttybar, the only other thing I can think of, is changing the port forward external IP to 0
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#1060 [11:31] <Wo1fi> i have wait 15 min but i havent an email
#1061 [11:31] * Mytronix [Mytronix@notlogged] has quit. (Client Quit)
#1062 [11:31] <Wo1fi> sry for my school english
#1063 [11:32] <CubeTheThird> Wo1fi, did you test ALL your emails?
#1064 [11:32] <Wo1fi> ive changed one email on my profil
#1065 [11:32] <Wo1fi> not more
#1066 [11:32] <Nuttybar> ok
#1067 [11:33] <Nuttybar> can u see if it works
#1068 [11:33] <CubeTheThird> .mcping 68.204.1.123
#1069 [11:33] <ExtremeBot> CubeTheThird: 68.204.1.123:25565 is up! There are currently 0 out of 20 players, running 1.7.10 (5); with a latency of 0.264s and an MOTD of "A Minecraft Server".
#1070 [11:33] <CubeTheThird> ah there we go
#1071 [11:33] <Wo1fi> can i send you the email ,and you make them all? PLEASEEE
#1072 [11:33] <Nuttybar> i love u cube
#1073 [11:33] <Nuttybar> thank u so mucg
#1074 [11:33] * orthoplex64 [orthoplex64@notlogged] has joined #minecrafthelp
#1075 [11:33] <Nuttybar> much
#1076 [11:34] <CubeTheThird> no problem
#1077 [11:34] <CubeTheThird> Wo1fi, no
#1078 [11:34] <CubeTheThird> Wo1fi, if you can't find the email your account is on, you will have to contact Mojang
#1079 [11:34] <CubeTheThird> ??> Wo1fi mojang/email
#1080 [11:34] <VoxelHead> Wo1fi: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1081 [11:34] <VoxelHead> Wo1fi: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1082 [11:34] <Wo1fi> ?
#1083 [11:35] * Fama [Fama@notlogged] has joined #minecrafthelp
#1084 [11:36] <Fama> unable to connect to online servers?
#1085 [11:36] * Hiho [Hiho@notlogged] has quit. (Ping timeout: 204 seconds)
#1086 [11:36] <CubeTheThird> Fama, what happens when you try?
#1087 [11:36] * Nuttybar [Nuttybar@notlogged] has quit. (Quit: Web client closed)
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#1089 [11:37] <Wo1fi> i understand nothing ! DEAMM
#1090 [11:37] <Fama> when i try and join into a server it says 'Java.lang.nullpointerexception :group
#1091 [11:37] <BlueAbomination> Cube, you are a lifesaver!
#1092 [11:37] <BlueAbomination> Thank you so much! I highly doubt it, but if there
#1093 [11:38] <CubeTheThird> Fama, what anti-virus and firewall software do you have?
#1094 [11:38] <BlueAbomination> there's ever anything I can ever do for you, please let me know!
#1095 [11:38] <CubeTheThird> BlueAbomination, lol I'm just glad it works
#1096 [11:38] * endergirl [endergirl@notlogged] has joined #minecrafthelp
#1097 [11:38] <BlueAbomination> Me too! I'll come back if I encounter anymore problems. Thank you!
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#1101 [11:40] <Wo1fi> ok...i have an old premium account and i would import it on my mojang account.
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#1105 [11:41] <Wo1fi> But it says "Wrong Minecraft username or password" and i know its right!
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#1110 [11:44] <Eugeo> i cant play
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#1112 [11:44] <Fama> cube, i cant find it
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#1114 [11:45] <Big_Boy_Joe> I have issues with the launcher. It never seems to download everything. I have been unable to play after attempting > 10 times.
#1115 [11:46] <Big_Boy_Joe> The error is: I have spent around 5 hours trying to download this game on two different computers. I am sick and tired of trying and running into "I can't download launcher" issues. I have restarted my computer at least 3 times and shut down all antivirus programs to no avail. I want to know that a refund has been sent to my credit card account. This has not been a pleasurable experience.
#1116 [11:46] <Big_Boy_Joe> Oops. The real error didn't copy. Trying again.
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#1118 [11:48] <Big_Boy_Joe> Attempting to download c:\users\users\appdata\roaming\.mincraft\assets\objects\71\...\ for job 'Resources
#1119 [11:48] <Big_Boy_Joe> Had local file but it was the wrong size.. had 85687 but expected 2731933
#1120 [11:49] <Gabriela> On my other laptop (I have to use this one because the other wont load the chat) My forge isnt loading. I've redownloaded java 7. Heres a link to the game output- pastebin.com/PJQ60biF
#1121 [11:49] <Big_Boy_Joe> can't download launcher is when I was running the download.msi file.
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#1125 [11:51] <Big_Boy_Joe> Couldn
#1126 [11:52] <Big_Boy_Joe> Couldn't download http://resources.download.minecraft.net/... java.net.sockettimeoutexception: read timed out
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#1128 [11:52] <Elh> I'm trying to reinstall minecraft pocket edition and have tried on google play store as well as amazon app store and it won'tb install on either. It downloads then attempts to install ans on the play store en I get error code 14 and db onthrplaystoreit just says app didn't install
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#1130 [11:53] <Elh> This happened rif
#1131 [11:53] <Elh> Ght
#1132 [11:53] <Elh> Right after an update. The app on uninstalled
#1133 [11:53] <Big_Boy_Joe> "Error: Could not find or load main class net.minecraft.client.main.Main"
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#1136 [11:55] <james> im logging int the launcher for the first time and get error message: unable to find valid certification path to requested target, am i missing something?
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#1140 [11:57] <Big_Boy_Joe> The launcher even says "Ready to play Minecraft 1.8.7" in the corner of the launcher and gets a big "Play" button right in the middle. But every time I get that and click "Play" it starts "Download..." for 15 minutes and is never successful.
#1141 [11:58] <Big_Boy_Joe> It is Minecraft Launcher 1.6.11 on a Windows 8.1 computer.
#1142 [11:58] <MacCrashing> When I run on Mac OS X 10.6.3, the launcher works just fine, then when I run 1.8.7, the game shows the little crafting table, then the game exits back to the launcher without even showing the startup screen or the title screen
#1143 [11:58] * Carterw13 [Carterw13@notlogged] has joined #minecrafthelp
#1144 [11:58] <MacCrashing> Exception in thread "main" java.lang.UnsatisfiedLinkError: /Users/meganhayden/Library/Application Support/minecraft/versions/1.8.7/1.8.7-natives-1433609362922513000/liblwjgl.dylib: Library not loaded: @rpath/libjawt.dylib Referenced from: /Users/meganhayden/Library/Application Support/minecraft/versions/1.8.7/1.8.7-natives-1433609362922513000/liblwjgl.dylib Reason: image not found at java.lang.ClassLoader$NativeLibrary.load(Native Method) at
#1145 [11:59] * Elh [Elh@notlogged] has quit. (Quit: Web client closed)
#1146 [11:59] <MacCrashing> any way to fix this?
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#1148 [11:59] * FleurDeLis [FleurDeLis@notlogged] has joined #minecrafthelp
#1149 [11:59] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1150 [12:00] <pedri> meu minecraft não etra jame cadatrei
#1151 [12:00] <pedri> meu minecraft não etra jame cadatrei
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#1155 [12:01] <FleurDeLis> Hey does anyone here know how to actually contact Mojang with support questions. I use MCPE and I am have some issues not being able to connect to Local Server Multiplayer
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#1160 [12:01] <kambotebert> Mac OS X 10.6.3 crashing when hitting the play button, but no crash report.
#1161 [12:02] <adcluvmusic> cannot launchh minecreadt (windowws 7), keeping dong thiss "Couldn't download http://resources.download.minecraft.net/95/9528b6a76e7bac64ca1145cc682e8a8448cc04e5 for job 'Resources'"
#1162 [12:04] <adcluvmusic> And this "Had local file but it was the wrong size... had 421487 but expected 1809290"
#1163 [12:04] <Extreme> ??> adcluvmusic launcher/log
#1164 [12:04] <VoxelHead> adcluvmusic: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1165 [12:04] <VoxelHead> adcluvmusic: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1166 [12:06] <FleurDeLis> Is there anyone here who can help me with a Minecraft Pocket Edition question. If not does anyone know who to contact Mojang for help. I can find no wat to cantact them
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#1168 [12:08] <kambotebert> I have a question similar to FleurDeLis, but I need help with Mac OS X 10.6.3
#1169 [12:08] * SLIMExAPPRENTICE [SLIMExAPPRENTICE@notlogged] has joined #minecrafthelp
#1170 [12:08] <adcluvmusic> Here is the log http://paste.ubuntu.com/11606869/.and this a re-installed
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#1172 [12:10] <Extreme> adcluvmusic: What is your username?
#1173 [12:10] * SLIMExAPPRENTICE_ [SLIMExAPPRENTICE_@notlogged] has joined #minecrafthelp
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#1175 [12:11] <adcluvmusic> adcluvmusic
#1176 [12:11] <SLIMExAPPRENTICE_> hello
#1177 [12:11] <Extreme> SLIMExAPPRENTICE_: Hello.
#1178 [12:11] <Extreme> adcluvmusic: What antivirus and/or firewall are you using?
#1179 [12:11] <SLIMExAPPRENTICE_> how are you?
#1180 [12:12] <Extreme> SLIMExAPPRENTICE_: Fine, what can we help you with?
#1181 [12:12] <SLIMExAPPRENTICE_> My minecraft servers wont load it keeps saying scanning for lan servers
#1182 [12:12] <adcluvmusic> @extreme: avast and window firewall
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#1184 [12:12] * KambotEbert12 [KambotEbert12@notlogged] has joined #minecrafthelp
#1185 [12:12] <Extreme> adcluvmusic: Disable both and see if Minecraft is able to download it's files.
#1186 [12:12] <Extreme> SLIMExAPPRENTICE_: Have you added any servers?
#1187 [12:12] <SLIMExAPPRENTICE_> yes
#1188 [12:13] <Extreme> SLIMExAPPRENTICE_: What are they?
#1189 [12:13] <adcluvmusic> It was working allright for a long time until today
#1190 [12:13] * gf [gf@notlogged] has joined #minecrafthelp
#1191 [12:13] <SLIMExAPPRENTICE_> kohi.us, mc.hypixel.net, us.mineplex.com
#1192 [12:13] * gf [gf@notlogged] has quit. (Client Quit)
#1193 [12:13] <Extreme> SLIMExAPPRENTICE_: What happens when you connect to the latter two?
#1194 [12:13] * nacho [nacho@notlogged] has quit. (Client Quit)
#1195 [12:14] <SLIMExAPPRENTICE_> It keeps saying connecting to server then it crashes
#1196 [12:14] <KambotEbert12> Hello.
#1197 [12:14] <Extreme> SLIMExAPPRENTICE_: Do you get a message when you crash?
#1198 [12:14] <SLIMExAPPRENTICE_> yes
#1199 [12:14] <Extreme> KambotEbert12: Hello.
#1200 [12:14] <Extreme> adcluvmusic: Do you know what you did that made it not work? an update to avast! or a new program install?
#1201 [12:15] <SLIMExAPPRENTICE_> No
#1202 [12:15] <Extreme> SLIMExAPPRENTICE_: It's one or the other, how do you know you crashed?
#1203 [12:15] <KambotEbert12> I have an issue that I cant seem to find a fix for anywhere, but you may not be able to help me here either, because I'm using a Mac OS X
#1204 [12:15] <Extreme> KambotEbert12: What's the issue?
#1205 [12:16] <adcluvmusic> not reall.. it saysa soem VM 64 machine something something.. it also happen to my other computer using adaware
#1206 [12:16] <SLIMExAPPRENTICE_> It said your minecraft has crashed sorry for the inconvenience
#1207 [12:16] * jooooj [jooooj@notlogged] has joined #minecrafthelp
#1208 [12:16] <Extreme> ??> SLIMExAPPRENTICE_ launcher/game-output
#1209 [12:16] <VoxelHead> SLIMExAPPRENTICE_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1210 [12:16] <VoxelHead> SLIMExAPPRENTICE_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1211 [12:16] <jooooj> my fps in minecraft 1.8.7 is to low, what i do?
#1212 [12:17] <Extreme> jooooj: Get a new CPU.
#1213 [12:17] <KambotEbert12> The launcher works just fine, but when I press the play button, the crafting table shows up, but then it goes back into the launcher, with no crash report
#1214 [12:17] <jooooj> ahmmm
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#1216 [12:17] <Extreme> jooooj: Have you tried lowering the render distance?
#1217 [12:17] <jooooj> yes.
#1218 [12:17] <Extreme> jooooj: What do you have it set and can you define "low FPS"?
#1219 [12:18] * FleurDeLis [FleurDeLis@notlogged] has quit. (Ping timeout: 204 seconds)
#1220 [12:18] <Extreme> KambotEbert12: Do you get an error message?
#1221 [12:18] <Extreme> KambotEbert12: If so, what is it?
#1222 [12:18] * leaf501 [leaf501@notlogged] has joined #minecrafthelp
#1223 [12:18] <jooooj> my fps is low in minecraft...
#1224 [12:18] <KambotEbert12> Exception in thread "main" java.lang.UnsatisfiedLinkError: /Users/USER/Library/Application Support/minecraft/versions/1.8.7/1.8.7-natives-1433609362922513000/liblwjgl.dylib: Library not loaded: @rpath/libjawt.dylib Referenced from: /Users/USER/Library/Application Support/minecraft/versions/1.8.7/1.8.7-natives-1433609362922513000/liblwjgl.dylib Reason: image not found at java.lang.ClassLoader$NativeLibrary.load(Native Method) at java.lang.C
#1225 [12:19] * ivanson2300 [ivanson2300@notlogged] has joined #minecrafthelp
#1226 [12:19] <adcluvmusic> Extreme: turn off both Avast av and windows firewall, it is still looping
#1227 [12:19] <Extreme> jooooj: "my FPS is low" is not a useful thing to say. "My FPS is usually around 30 and recently it's been dropping to 12" is a useful thing to say.
#1228 [12:19] <SLIMExAPPRENTICE_> http://paste.ubuntu.com/11607019/ there
#1229 [12:19] <Extreme> adcluvmusic: Open a command prompt by searching it at start
#1230 [12:20] <jooooj> ah, ok. my FPS normally is around 60, and now it's been dropping to 20.
#1231 [12:20] <Extreme> SLIMExAPPRENTICE_: Are you using avast!? If not, what antivirus and/or firewall are you using?
#1232 [12:20] <ivanson2300> I cannot open Minecraft. It keeps stating that my pixel format is not accelerated and I don't know how to fix it. Here is the link to my DxDiag report: http://paste.ubuntu.com/11607000/
#1233 [12:21] <adcluvmusic> Extreme: cmd prompt is open
#1234 [12:21] <Extreme> jooooj: Was that the result of a game update or something else?
#1235 [12:21] <ivanson2300> It is my first time opening the game
#1236 [12:21] <KambotEbert12> How do I use that paste.ubuntu thing for putting errors?
#1237 [12:22] <Extreme> adcluvmusic: Run: 3tracert libraries.minecraft.net > %userprofile%\Desktop\tracert.txt && %userprofile%\Desktop\tracert.txt
#1238 [12:22] <SLIMExAPPRENTICE_> VoxelHead i did it
#1239 [12:22] <jooooj> a update of the version. i was in 1.7.2 and i played normally, in 60 FPS, and now, in 1.8.7, i play 20 fps or lower.
#1240 [12:22] <Extreme> ivanson2300: One moment.
#1241 [12:23] <SLIMExAPPRENTICE_> Im using Mcafee
#1242 [12:23] <Extreme> ivanson2300: AMD dosen't have legacy AMD Radeon HD drivers (pre-5xxx) for Windows 8.1, you will need to revert back to Windows 8.
#1243 [12:24] <ivanson2300> How do I do that? How will it affect my current version by reverting back?
#1244 [12:24] <Extreme> SLIMExAPPRENTICE_: Disable and/or uninstall it. It is known to cause local connection errors.
#1245 [12:24] <KambotEbert12> Exception in thread "main" java.lang.UnsatisfiedLinkError:
#1246 [12:24] <Extreme> KambotEbert12: Give us the link you got.
#1247 [12:24] <leaf501> When I open MC it opens, wait for a few seconds then gives me this: http://pastebin.com/EEwn67PH
#1248 [12:24] <SLIMExAPPRENTICE_> My father wont let me do that sorry
#1249 [12:25] <adcluvmusic> Extreme:tracer.txt created
#1250 [12:25] <Extreme> SLIMExAPPRENTICE_: Not much we can do in that case.
#1251 [12:25] <Extreme> adcluvmusic: When a notepad window opens, put it to the site VoxelHead will explain:
#1252 [12:25] <Extreme> ??> adcluvmusic paste
#1253 [12:25] <VoxelHead> adcluvmusic: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1254 [12:25] <SLIMExAPPRENTICE_> can i maybe disable it
#1255 [12:25] <Extreme> ??> leaf501 mods
#1256 [12:25] <VoxelHead> leaf501: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1257 [12:25] <VoxelHead> leaf501: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1258 [12:25] <ivanson2300> Extreme: How do I do that? How will it affect my current version by reverting back?
#1259 [12:26] <Extreme> SLIMExAPPRENTICE_: Go ahead and try.
#1260 [12:26] <KambotEbert12> http://pastebin.com/Z9FqavZj
#1261 [12:26] <KambotEbert12> http://pastebin.com/Z9FqavZj
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#1264 [12:26] <Extreme> ivanson2300: Contact Microsoft support or your OEM (FUJITSU) and let them know you need to downgrade because AMD does not support your graphics card on Windows 8.
#1265 [12:26] <adcluvmusic> http://paste.ubuntu.com/11607074/
#1266 [12:27] * Jacketedcorn [Jacketedcorn@notlogged] has joined #minecrafthelp
#1267 [12:27] <Extreme> ivanson2300: er, support your graphics card on Windows 8.1
#1268 [12:27] <Jacketedcorn> hello ?
#1269 [12:27] <jooooj> Extreme?
#1270 [12:27] <ivanson2300> Extreme: Okay, thank you!
#1271 [12:27] <Jacketedcorn> My Minecraft Account Got Hacked And I Need To Get It Back
#1272 [12:28] * ExtraGaming [ExtraGaming@notlogged] has joined #minecrafthelp
#1273 [12:28] <Extreme> jooooj: If you revert back to 1.7.2, do you get 60FPS?
#1274 [12:28] <Extreme> ??> Jacketedcorn account/hacked
#1275 [12:28] <VoxelHead> Jacketedcorn: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1276 [12:28] <VoxelHead> Jacketedcorn: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1277 [12:28] <Extreme> adcluvmusic: One moment
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#1279 [12:29] <jooooj> yes.
#1280 [12:29] <jooooj> but i want to play 1.8.7 :(
#1281 [12:29] <Jacketedcorn> it does not send me a email
#1282 [12:29] <KambotEbert12> My crash is at http://pastebin.com/JdgHjj90
#1283 [12:29] <Extreme> adcluvmusic: What happens when you go to https://libraries.minecraft.net/org/apache/httpcomponents/httpcore/4.3.2/httpcore-4.3.2.jar ?
#1284 [12:29] <Extreme> jooooj: I am aware.
#1285 [12:30] <Extreme> KambotEbert12: Is that the entire log?
#1286 [12:30] <KambotEbert12> That's just the Game Output
#1287 [12:30] <jooooj> so, did i have a chancee?
#1288 [12:30] <Jacketedcorn> Hello I t Got Hacked I Do Not recieve It To My Email
#1289 [12:30] <Extreme> KambotEbert12: The entire thing?
#1290 [12:31] <Extreme> Jacketedcorn: We speak English here, and read the entire page VoxelHead linked you to.
#1291 [12:31] <KambotEbert12> Yes.
#1292 [12:31] <Extreme> Jacketedcorn: How do you know you got "hacked"?
#1293 [12:31] <Jacketedcorn> i logged on
#1294 [12:31] <Jacketedcorn> it asked me for passwor
#1295 [12:31] <Extreme> ??> KambotEbert12 launcher/log
#1296 [12:31] <Jacketedcorn> i teryped it in nothing
#1297 [12:32] <VoxelHead> KambotEbert12: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1298 [12:32] <VoxelHead> KambotEbert12: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1299 [12:32] <Jacketedcorn> i g to web page
#1300 [12:32] <adcluvmusic> Extreme I am able to download the jarfile
#1301 [12:32] <Extreme> adcluvmusic: What does it tell you?
#1302 [12:32] <Jacketedcorn> i can not log in
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#1304 [12:32] <Extreme> Jacketedcorn: Okay.. have you tried to reset your password?
#1305 [12:33] <KambotEbert12> Is there any way to replace all of the text that has my mac's name on that site without going through every line of text?
#1306 [12:33] * katie is now known as Guest59330
#1307 [12:33] <Jacketedcorn> yes
#1308 [12:33] <Jacketedcorn> but
#1309 [12:33] <Jacketedcorn> email wont work eather
#1310 [12:33] <Extreme> Jacketedcorn: How does your email not work either?
#1311 [12:33] * Guest59330 [Guest59330@notlogged] has quit. (Client Quit)
#1312 [12:33] <adcluvmusic> Extrem: I click it directly on this page (irc), it asked me to save the file
#1313 [12:34] * gabriel__ [gabriel__@notlogged] has joined #minecrafthelp
#1314 [12:34] <Extreme> adcluvmusic: and what happened when you tried to?
#1315 [12:34] * gabriel__ [gabriel__@notlogged] has quit. (Client Quit)
#1316 [12:34] <Extreme> KambotEbert12: use TextEdit.
#1317 [12:34] <ExtraGaming> I get this when I open MC http://pastebin.com/3iPiztaR
#1318 [12:34] <adcluvmusic> It saved the fie on my download folder
#1319 [12:35] <Extreme> KambotEbert12: https://apple.stackexchange.com/questions/9198/find-replace-in-textedit
#1320 [12:35] <Extreme> ??> ExtraGaming win/dxdiag
#1321 [12:35] <VoxelHead> ExtraGaming: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1322 [12:35] * SLIMExAPPRENTICE_ [SLIMExAPPRENTICE_@notlogged] has quit. (Quit: Web client closed)
#1323 [12:36] * Jacketedcorn [Jacketedcorn@notlogged] has quit. (Quit: Web client closed)
#1324 [12:36] * SLIMExAPPRENTICE [SLIMExAPPRENTICE@notlogged] has quit. (Quit: Web client closed)
#1325 [12:36] <Extreme> ??> adcluvmusic tools/hjt
#1326 [12:36] <VoxelHead> adcluvmusic: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1327 [12:36] * Eli [Eli@notlogged] has joined #minecrafthelp
#1328 [12:36] <VoxelHead> adcluvmusic: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1329 [12:36] * Eli is now known as Guest87840
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#1332 [12:37] <jooooj> extreme...?
#1333 [12:37] <Extreme> jooooj: I am still waiting for an answer.
#1334 [12:38] <Extreme> <+Extreme> jooooj: If you revert back to 1.7.2, do you get 60FPS?
#1335 [12:38] <jooooj> yes.
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#1337 [12:38] <Guest87840> Hey! Having some trouble. When I go to start Minecraft-- I get an error that says "Unable to update the Minecraft Native Launcher". Any ideas?
#1338 [12:40] <Extreme> jooooj: Then there's not much we can help you with there. If it just "slows down" at 1.8, you should try toggleing settings around and updating your graphics drivers, but otherwise there is no "fix" we can give to FPS issues
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#1341 [12:40] <KambotEbert12> http://paste.ubuntu.com/11607339/
#1342 [12:41] <Extreme> jooooj: If 1.7.2 had also slowed down, it would likely be a system issue, seeing as it has not it can be a wide range of issues.
#1343 [12:41] <ExtraGaming> Here is my DxDiag report: http://paste.ubuntu.com/11607305/
#1344 [12:42] <jooooj> no, 1.7.2 has no slowed down
#1345 [12:42] <jooooj> i'm sad ;(
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#1349 [12:43] <Extreme> ExtraGaming: One moment.
#1350 [12:43] <adcluvmusic> Extreme: This is from HJT http://paste.ubuntu.com/11607440/
#1351 [12:44] <Jacketedcorn> Hello My Laungher says {SocketException: Unrecognized Windows Sockets error: 10106: Create }
#1352 [12:44] <Extreme> KambotEbert12: why are you still on Mac OS 10.6.3?
#1353 [12:44] <Jacketedcorn> when i try to log in
#1354 [12:45] <KambotEbert12> It was all I had, and it's also a family computer that we got given to us for free.
#1355 [12:45] <Extreme> adcluvmusic: avast is still running. Give us a log when it is not running.
#1356 [12:45] <Jacketedcorn> {SocketException: Unrecognized Windows Sockets error: 10106: Create } This Is What My Laungher Say My U Help ?
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#1361 [12:46] <Jacketedcorn> {SocketException: Unrecognized Windows Sockets error: 10106: Create } Is What My Launcher Says When I try To Log In
#1362 [12:46] <Extreme> ExtraGaming:
#1363 [12:46] <Extreme> Jacketedcorn: http://hopper.minecraft.net/help/kb/socketexception-unrecognized-windows-sockets-error-04/
#1364 [12:47] <ExtraGaming> extreme did you type something? I didn't see anything except ExtraGaming:
#1365 [12:47] <Extreme> ExtraGaming: Download and install (win64_153336.exe): https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1366 [12:49] <KambotEbert12> Also, I do have a windows laptop, but thing is REALLY bad, though I would use it, only problem is my dog chewed up it's cables
#1367 [12:49] <ExtraGaming> I'm not allowed to download anything (Family computer), is there another way you could help?
#1368 [12:50] <Extreme> KambotEbert12: I meant why you have not updated your OSX version
#1369 [12:50] <Extreme> ??> KambotEbert12 mac/software-update
#1370 [12:50] <VoxelHead> KambotEbert12: You need to install all available Software Updates available for your Mac.
#1371 [12:50] <VoxelHead> KambotEbert12: To do so, click the Apple icon in the top left of the screen, and click Software Update. Continue to install updates until there are none.
#1372 [12:51] <adcluvmusic> I have turned off everything from avast UI
#1373 [12:51] <Extreme> adcluvmusic: Give us a new HJT report
#1374 [12:52] <KambotEbert12> Okay, I've been told to do this before, but I was on a different site, and I didn't think it would help, let me try this.
#1375 [12:52] <adcluvmusic> I probably need a restart
#1376 [12:53] <KambotEbert12> Thanks for the help everyone, and I'll be back if I need any more help :D
#1377 [12:53] <Extreme> adcluvmusic: Go ahead.
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#1382 [12:57] <Extreme> ExtraGaming: There is not a way to fix your issue without updating your graphics drivers.
#1383 [12:58] <Extreme> ExtraGaming: The problem lies with it (you are using drivers from Windows Update, that don't fully support OpenGL), there is no way around it.
#1384 [12:59] <ExtraGaming> Thanks for the help anyway. I'll be sure to come back if I need anything else. I'd love to sort this but I have to go somewhere.
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#1388 [13:00] <MommyK> It takes a long time for my game to get passed the "downloading terrain page" Is there a way to speed this up or could it just be my internet connection?
#1389 [13:00] <urielsalis> ??> MommyK win/dxdiag
#1390 [13:00] <VoxelHead> MommyK: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1391 [13:01] <MommyK> Let me give that at try. thanks
#1392 [13:04] <MommyK> http://paste.ubuntu.com/11607687/
#1393 [13:04] <urielsalis> MommyK, is a brand new world?
#1394 [13:05] <MommyK> no. i have been playing on it for awhile.
#1395 [13:05] <urielsalis> MommyK, can you try to create a new world?
#1396 [13:05] <MommyK> sure
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#1399 [13:06] <MommyK> it's on the downloading terrain page
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#1402 [13:08] <MommyK> http://paste.ubuntu.com/11607797/
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#1410 [13:11] <urielsalis> MommyK, wait, this is a server?
#1411 [13:11] <sally_> ok so every time i try to play it say i need to update my graphics card but my graphics card is already up to date 11607685
#1412 [13:11] <MommyK> the latest one is from my launcher page
#1413 [13:11] <urielsalis> sally_, one moment
#1414 [13:12] <urielsalis> sally_, we need your full dxdiag
#1415 [13:12] <SkyFloat> OK, my friend is trying to play MC, and he keeps getting this message: http://pastebin.com/5GWcVNvS
#1416 [13:12] <urielsalis> ??> SkyFloat win/dxdiag
#1417 [13:12] <VoxelHead> SkyFloat: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1418 [13:12] <urielsalis> MommyK, one moment
#1419 [13:12] <MommyK> ok
#1420 [13:12] <Jeremy260> wenn minecraft bendet sich wenn ich die landschaft lade
#1421 [13:12] <urielsalis> MommyK, can you try in another computer?
#1422 [13:12] <sally_> http://paste.ubuntu.com/11607685/
#1423 [13:12] <mattym> SkyFloat, Aka ExtraGaming, you were told how to fix it, comming back under a different name wont get you a differnt answer
#1424 [13:12] <MommyK> i only have my laptop. Sorry
#1425 [13:13] <SkyFloat> He just treid to run dxdiag and it says 'File not found'
#1426 [13:13] <SkyFloat> tried*
#1427 [13:13] <urielsalis> MommyK, I think it could be related to the cpu, its a good one(i3), but the clock speed is a little bellow minecraft minimum requirements
#1428 [13:13] <mattym> sally_, The dxdiag, should be MUCH longer than that
#1429 [13:14] <urielsalis> hai mattym
#1430 [13:14] <Jeremy260> das ist erst so seitdem ich etwas anderes instaliert habe
#1431 [13:14] <urielsalis> Jeremy260, english please
#1432 [13:14] <mattym> Yo, urielsalis
#1433 [13:14] <MommyK> ok. thanks for letting me know. Atleast now I won't be freaking out that the game is broken. Thanks for your help :) Have a good weekend
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#1435 [13:14] <urielsalis> MommyK, you too!
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#1437 [13:15] <Jeremy260> this is only so since then I have something else instaliert
#1438 [13:15] <urielsalis> Jeremy260 what is your issue?
#1439 [13:16] <sally_> http://paste.ubuntu.com/11608071/
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#1443 [13:16] <Paradox210> Hello! Can somebody halp me?
#1444 [13:16] <mattym> sally_, Your graphics card is not supported on Windows 8.1
#1445 [13:16] <urielsalis> sally_, there are no drivers for your graphic card for Windows 8.1
#1446 [13:16] <urielsalis> sally_, downgrade to Windows 7 or get a new laptop
#1447 [13:16] <Jeremy260> minecraft Bendet yourself If I invite the landscape
#1448 [13:16] <urielsalis> Paradox210, with?
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#1450 [13:17] <urielsalis> ??> Jeremy260 lang/gr
#1451 [13:17] <urielsalis> ??> Jeremy260 lang/german
#1452 [13:17] <Estefany29> I can't play minecraft http://paste.ubuntu.com/11607980/
#1453 [13:17] <urielsalis> Estefany29, one moment
#1454 [13:17] <Paradox210> \I just installed minecraft, when i start to play my screen start flashing.
#1455 [13:17] <sally_> thanks
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#1459 [13:18] <Extreme> SkyFloat: Was your question not answered?
#1460 [13:18] <SkyFloat> No, I'm waiting for an answer
#1461 [13:18] <Extreme> SkyFloat: If you are not going to take our advise, then don't ask for it in the first place.
#1462 [13:18] <urielsalis> Estefany29, your graphic card isnt supported on Windows 8.1
#1463 [13:18] <urielsalis> Estefany29, But you can try the Windows 8 Driver http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064#
#1464 [13:18] <SkyFloat> It says dxdiag can't be found
#1465 [13:19] <urielsalis> SkyFloat, can you tell your friend to join?
#1466 [13:19] <urielsalis> SkyFloat, from his pc?
#1467 [13:19] <SkyFloat> Hang on a second, I'll tell him
#1468 [13:19] <Estefany29> i will try it
#1469 [13:20] <Extreme> SkyFloat: The issue was already answered. You can relay to them the following:
#1470 [13:20] <Extreme> <+Extreme> ExtraGaming: There is not a way to fix your issue without updating your graphics drivers.
#1471 [13:20] <Extreme> <+Extreme> ExtraGaming: The problem lies with it (you are using drivers from Windows Update, that don't fully support OpenGL), there is no way around it.
#1472 [13:20] <urielsalis> Extreme, you have a dxdiag? :P
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#1474 [13:20] <Paradox210> Please help somebody, i cant find a solution. I just installed minecraft, when i start to play my screen start flashing. not entire screen, just some random parts. Like tool menu, some textures.
#1475 [13:20] <SkyFloat> OK, thanks. I'll tell him. Thanks for the help :)
#1476 [13:20] <Extreme> SkyFloat: The driver in question: Download and install (win64_153336.exe): https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1477 [13:21] <urielsalis> ??> Paradox210 win/dxdiag
#1478 [13:21] <VoxelHead> Paradox210: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1479 [13:21] <SkyFloat> I think he's using an outdated version of Windows, he really should update.
#1480 [13:21] <Paradox210> and then?
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#1482 [13:21] <SkyFloat> Well, thanks for your help. Have a nice day :)
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#1484 [13:21] <urielsalis> SkyFloat, the driver extreme gave you is for Windows 7 / 8 / 8.1 so its not outdated
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#1488 [13:25] <Paradox210> http://paste.ubuntu.com/11608218/
#1489 [13:25] <Paradox210> here it is
#1490 [13:25] <urielsalis> Paradox210, one moment
#1491 [13:26] <urielsalis> Paradox210, download and install https://downloadcenter.intel.com/download/24964/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1492 [13:26] <Paradox210> which one?
#1493 [13:27] <urielsalis> the .exe
#1494 [13:27] <Paradox210> two files
#1495 [13:27] <Paradox210> ok
#1496 [13:27] <Paradox210> thank you
#1497 [13:27] * urielsalis tips hat
#1497 [13:28] <Paradox210> do i have a problem with integreated videocard?
#1498 [13:28] <urielsalis> Paradox210, drivers not updated
#1499 [13:28] <Paradox210> does not minecraft uses nvidia?
#1500 [13:28] <urielsalis> Paradox210, Thats another issue
#1501 [13:29] * francisco [francisco@notlogged] has joined #minecrafthelp
#1502 [13:29] <urielsalis> Paradox210, for now, we will try to update intel, then if we see that its uses it on minecraft, we can help you so minecraft uses the nvidia one
#1503 [13:29] <Paradox210> по-русски говорит кто-то,
#1504 [13:30] <Paradox210> so i am trying to install it
#1505 [13:30] <Paradox210> it says
#1506 [13:30] <urielsalis> what does it say?
#1507 [13:30] <Paradox210> this driver has not been cheked for this computer
#1508 [13:31] <urielsalis> Paradox210, oem drivers -.-, one moment
#1509 [13:31] <Paradox210> I. Product Support Supports Intel(R) Iris(TM) graphics, Intel(R) Iris(TM) Pro graphics and Intel(R) HD graphics on: 5th Generation Intel(R) Core(TM) Processor Platform (codename Broadwell) Intel(R) Core(TM) M Processor Platform 4th Generation Intel(R) Core(TM) Processor Platform 4th Generation Intel(R) Core(TM) Processor U Series based Platform Intel(R) Pentium(R) Processor 3000/G3000 Series Intel
#1510 [13:31] <urielsalis> Paradox210, download and install http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3643_W81x64_A.zip?acerid=635533572913343370&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-791G&OS=ALL&LC=es&BC=ACER&SC=EMEA_11
#1511 [13:31] <urielsalis> and http://global-download.acer.com/GDFiles/Driver/VGA/VGA_NVIDIA_9.18.13.3317_W81x64_A.zip?acerid=635533574532943370&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-791G&OS=ALL&LC=es&BC=ACER&SC=EMEA_11
#1512 [13:31] <Paradox210> i have intel i7
#1513 [13:32] <urielsalis> Paradox210, that doesnt matter
#1514 [13:33] <Paradox210> stupid question - is this minecraft support? :|
#1515 [13:33] <urielsalis> Paradox210, yes an no
#1516 [13:34] <urielsalis> Paradox210, We are a unofficial volunteer run minecraft support channel
#1517 [13:34] <urielsalis> Paradox210, but Mojang support sends us users sometimes
#1518 [13:34] <Paradox210> are there any specialized support?
#1519 [13:35] * Agne [Agne@notlogged] has joined #minecrafthelp
#1520 [13:35] <urielsalis> Paradox210, Mojang support tells users with your problem to ask here
#1521 [13:35] <Paradox210> like you know- send a letter, wait two weeks
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#1523 [13:36] <Paradox210> maybe get an answer
#1524 [13:36] <urielsalis> what you mean?
#1525 [13:37] <Paradox210> i just asking
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#1529 [13:38] <Paradox210> just in case if you cant help me
#1530 [13:38] <Grandpa> Can only play on iPad with wifi off or application freezes
#1531 [13:38] <urielsalis> Paradox210, install the drivers and minecraft should work
#1532 [13:38] <urielsalis> Grandpa, minecraft version?
#1533 [13:38] <Grandpa> The newest
#1534 [13:38] <urielsalis> Grandpa, dont just say "the newest" as there are multiple versions of minecraft pe
#1535 [13:40] <Grandpa> V0.11.1 alpha
#1536 [13:41] <urielsalis> Grandpa, we dont help with alpha versions here
#1537 [13:41] <urielsalis> Grandpa, go to bugs.mojang.com and report your issue there
#1538 [13:42] <Grandpa> Thanks
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#1542 [13:43] <Xeno_blade366> The Minecraft launcher is just saying "We're sorry, but it seems there was an error while trying to render aspects of the game. "
#1543 [13:44] <urielsalis> ??> Xeno_blade366 win/dxdiag
#1544 [13:44] <VoxelHead> Xeno_blade366: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1547 [13:46] <Xeno_blade366> The Minecraft launcher is just saying "We're sorry, but it seems there was an error while trying to render aspects of the game. To solve this error, it is recommend that you update your graphics drivres." And Im new to PC so I dont under stand what it wants me to do
#1548 [13:46] <urielsalis> Xeno_blade366, I have just told you what to od
#1549 [13:46] <charly1333mtz> my minecraft its dosnt work
#1550 [13:46] <urielsalis> charly1333mtz, what happens?
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#1552 [13:47] <Xeno_blade366> The Mine Craft launcher is just saying "We're sorry, but it seems there was an error while trying to render aspects of the game. To solve this error, it is recommend that you update your graphics drivers."
#1553 [13:47] * nixter1029 [nixter1029@notlogged] has quit. (Remote host closed the connection)
#1554 [13:48] <mattym> ??> Xeno_blade366 win/dxdiag
#1555 [13:48] <VoxelHead> Xeno_blade366: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1556 [13:48] <Xeno_blade366> i did and I downloded silverlight
#1557 [13:48] * charly1333mtz [charly1333mtz@notlogged] has quit. (Client Quit)
#1558 [13:48] <urielsalis> Xeno_blade366, You were already told what to do
#1559 [13:48] <Xeno_blade366> but i did not understand it
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#1562 [13:49] <urielsalis> Xeno_blade366, do it step by step
#1563 [13:49] <Xeno_blade366> fine
#1564 [13:50] <Xeno_blade366> plus it said to fine the Auto-Detector but my PC does not have it
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#1566 [13:51] <urielsalis> Xeno_blade366, AFAIK, you are never told to run the Auto-Detector
#1567 [13:51] <urielsalis> Xeno_blade366, AFAIK, you are never told to run the Auto-Detector
#1568 [13:51] * lukie_r [lukie_r@notlogged] has left #minecrafthelp
#1569 [13:54] <Xeno_blade366> I just downloaded AMD Driver Autodetect
#1570 [13:54] * KambotEbert12 [KambotEbert12@notlogged] has joined #minecrafthelp
#1571 [13:54] <urielsalis> Xeno_blade366, the instructions are for getting us a dxdiag link
#1572 [13:54] <Xeno_blade366> ???
#1573 [13:54] <urielsalis> Xeno_blade366, read the instructions step by step
#1574 [13:55] <Xeno_blade366> i did
#1575 [13:55] <KambotEbert12> I updated my Mac to 10.6.8 just now, but I'm having the same issue as I did with 10.6.3
#1576 [13:55] <urielsalis> KambotEbert12, what was your issue?
#1577 [13:55] <urielsalis> Xeno_blade366, you are never told to run AMD Auto-Detect in the instructions
#1578 [13:56] <tyteen4a03> KambotEbert12, we do not support Mac OSX 10.6 anymore
#1579 [13:56] <urielsalis> Xeno_blade366, Read it step by step without skipping anything
#1580 [13:56] <tyteen4a03> KambotEbert12, upgrade your OSX version to 10.9+
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#1582 [13:56] <KambotEbert12> How would I do that?
#1583 [13:57] * gotenksdbz [gotenksdbz@notlogged] has quit. (Client Quit)
#1584 [13:57] <tyteen4a03> KambotEbert12, https://www.apple.com/osx/how-to-upgrade/
#1585 [13:57] <Xeno_blade366> alright
#1586 [13:57] <Paradox210> urielsalis
#1587 [13:57] <urielsalis> yes?
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#1589 [13:59] <Paradox210> you told me to instull nvidia driver 333.17
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#1591 [13:59] <urielsalis> Paradox210, and?
#1592 [14:00] <KambotEbert12> Ah, thanks, I'll upgrade to Yosemite right now. If I have any problem's, I'll come here, you guys have helped me well so far :D
#1593 [14:00] <KambotEbert12> problems*
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#1597 [14:02] <Paradox210_> you told me to instull nvidia driver 333.17but i have 352.86 now
#1598 [14:02] <Paradox210_> sorry, internet falure
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#1600 [14:02] <urielsalis> Paradox210_, I just gave you oem drivers
#1601 [14:03] <urielsalis> Paradox210_, that means that they are the latest your manufacturer provides
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#1604 [14:03] <Xeno_blade366> Im looking for Gateway Auto-Detector
#1605 [14:03] <Paradox210_> give them again please
#1606 [14:03] <Paradox210_> i relinked to chat
#1607 [14:03] <urielsalis> Xeno_blade366, YOU DONT NEED A AUTO DETECTOR
#1608 [14:03] * fakhrul [fakhrul@notlogged] has quit. (Client Quit)
#1609 [14:03] <urielsalis> Xeno_blade366, just follow the instructions to create a dxdiag and give it to us!
#1610 [14:03] <urielsalis> Paradox210_, one moment
#1611 [14:04] <urielsalis> <urielsalis> Paradox210, download and install http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3643_W81x64_A.zip?acerid=635533572913343370&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-791G&OS=ALL&LC=es&BC=ACER&SC=EMEA_11
#1612 [14:04] <urielsalis> <urielsalis> and http://global-download.acer.com/GDFiles/Driver/VGA/VGA_NVIDIA_9.18.13.3317_W81x64_A.zip?acerid=635533574532943370&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-791G&OS=ALL&LC=es&BC=ACER&SC=EMEA_11
#1613 [14:04] <Xeno_blade366> here it is ------------------ System Information ------------------ Time of this report: 6/6/2015, 11:18:05 Machine name: K-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.150318-1623) Language: English (Regional Setting: English) System Manufacturer: Gateway System Model: DX4822 BIOS: Default System BIOS Processor: Pentium(R) Dual-Core CPU
#1614 [14:04] <urielsalis> Xeno_blade366, as the instructions says, use paste.ubuntu.com
#1615 [14:04] <Xeno_blade366> i did
#1616 [14:05] <urielsalis> Xeno_blade366, then where is your link?
#1617 [14:05] <Paradox210_> urielsalis, the second link is nvidia driver 333.17
#1618 [14:05] <Paradox210_> i have 352.86
#1619 [14:05] <Xeno_blade366> ------------------ System Information ------------------ Time of this report: 6/6/2015, 11:18:05 Machine name: K-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.150318-1623) Language: English (Regional Setting: English) System Manufacturer: Gateway System Model: DX4822 BIOS: Default System BIOS Processor: Pentium(R) Dual-Core CPU E5300
#1620 [14:05] <urielsalis> Paradox210_, I recommend that you install the intel one only then
#1621 [14:05] <Extreme> ??> Xeno_blade366 paste
#1622 [14:05] <Paradox210_> ok
#1623 [14:06] <VoxelHead> Xeno_blade366: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1624 [14:06] <Extreme> Xeno_blade366: DO NOT paste directly here.
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#1637 [14:17] <Paradox210> hello again
#1638 [14:18] <Paradox210> i rebooted
#1639 [14:18] <urielsalis> Paradox210, minecraft works now?
#1640 [14:18] <Paradox210> now minecraft crashes
#1641 [14:18] <urielsalis> Paradox210, can we try to install the nvidia driver?
#1642 [14:19] <urielsalis> <urielsalis> http://global-download.acer.com/GDFiles/Driver/VGA/VGA_NVIDIA_9.18.13.3317_W81x64_A.zip?acerid=635533574532943370&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-791G&OS=ALL&LC=es&BC=ACER&SC=EMEA_11
#1643 [14:19] <Paradox210> the game starts, but there are now land, just space and clouds
#1644 [14:19] <Paradox210> and in a second game crashes
#1645 [14:20] <Paradox210> # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007fff8a4cbb23, pid=8688, tid=8060
#1646 [14:20] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1647 [14:20] <urielsalis> thats other issue...
#1648 [14:20] <Paradox210> Problematic frame: # C [ig75icd64.dll+0x6bb23] # # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#1649 [14:20] <urielsalis> ??> Paradox210 laucnher/crash-log
#1650 [14:20] <urielsalis> ??> Paradox210 launcher/crash-log
#1651 [14:20] <VoxelHead> Paradox210: We need to see your crash log, which appears after a crash.
#1652 [14:21] <VoxelHead> Paradox210: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1653 [14:21] <urielsalis> Yup, minecraft is using intel drivers, and the driver is broken
#1654 [14:21] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1655 [14:21] <urielsalis> Lets try to install nvidia drivers and then we will set up minecraft to use nvidia
#1656 [14:21] <urielsalis> Paradox210, <urielsalis> http://global-download.acer.com/GDFiles/Driver/VGA/VGA_NVIDIA_9.18.13.3317_W81x64_A.zip?acerid=635533574532943370&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-791G&OS=ALL&LC=es&BC=ACER&SC=EMEA_11
#1657 [14:21] <Paradox210> http://paste.ubuntu.com/11609061/
#1658 [14:22] <Paradox210> ok i am inslalling it now
#1659 [14:22] <urielsalis> ig75icd64, thats a issue with intel :/
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#1662 [14:24] <Paradox210> installing
#1663 [14:25] <urielsalis> Paradox210, whn you are done installing nvidia drivers, reboot
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#1666 [14:26] * Deathbytears [Deathbytears@notlogged] has joined #minecrafthelp
#1667 [14:27] <Deathbytears> I need help with my minecraft ( it keeps crashing makeing crash reports )
#1668 [14:27] <urielsalis> ??> Deathbytears launcher/crash-log
#1669 [14:27] <VoxelHead> Deathbytears: We need to see your crash log, which appears after a crash.
#1670 [14:27] <VoxelHead> Deathbytears: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1671 [14:28] <Deathbytears> ---- Minecraft Crash Report ---- // I'm sorry, Dave. Time: 6/6/15 12:19 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Disp
#1672 [14:28] * KJ4IPS|Gone is now known as KJ4IPS
#1673 [14:28] <urielsalis> ??> Deathbytears win/dxdiag
#1674 [14:28] <VoxelHead> Deathbytears: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1675 [14:28] <Paradox210> urielsalis, it did not helped
#1676 [14:28] <Paradox210> crashed again
#1677 [14:28] <urielsalis> Paradox210, I will guide you into setting minecraft to run with nvidia now
#1678 [14:29] <Paradox210> ok
#1679 [14:29] <urielsalis> Paradox210, can you open the nvidia control panel?
#1680 [14:29] * TheOriginalSteve [TheOriginalSteve@notlogged] has joined #minecrafthelp
#1681 [14:30] <urielsalis> Paradox210, even better, http://www.minecraftforum.net/topic/79742-solved-laptop-under-performing-low-fps/
#1682 [14:32] <Paradox210> Step-by-step. ?
#1683 [14:32] <Paradox210> should i do this?
#1684 [14:32] <urielsalis> Yes
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#1687 [14:34] <Deathbytears> http://paste.ubuntu.com/11609369/
#1688 [14:34] * j626w [j626w@notlogged] has joined #minecrafthelp
#1689 [14:34] <j626w> anyone here good with plugin servers?
#1690 [14:34] <urielsalis> Deathbytears, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1691 [14:35] * iLuvPeople [iLuvPeople@notlogged] has joined #minecrafthelp
#1692 [14:35] <urielsalis> ??> j626w mods
#1693 [14:35] <VoxelHead> j626w: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1694 [14:35] <VoxelHead> j626w: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1695 [14:35] <j626w> no plugins
#1696 [14:35] <iLuvPeople> Can't install my minecraft please help
#1697 [14:35] <urielsalis> j626w, You are asking if someone is good with plugins
#1698 [14:35] <urielsalis> iLuvPeople, what happens when you try?
#1699 [14:35] <iLuvPeople> i'm getting a screen unable to update minecraft launcher
#1700 [14:36] <urielsalis> ??> iLuvPeople tools/hjt
#1701 [14:36] <iLuvPeople> urielsalis when i'm trying to install it to my pc
#1702 [14:36] <j626w> I know how to run a functioning server locally on my pc, I just don't know how to use plugin servers (craftbukkit, bukkit, cauldron, etc)
#1703 [14:36] <VoxelHead> iLuvPeople: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1704 [14:36] <VoxelHead> iLuvPeople: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1705 [14:36] <j626w> yes pretty much
#1706 [14:36] <urielsalis> j626w, those are mods, we dont help with them here
#1707 [14:36] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1708 [14:36] <j626w> I thought mojang approved of plugins...?
#1709 [14:36] <Paradox210> urielsalis
#1710 [14:37] <iLuvPeople> wait a second making a screen
#1711 [14:37] <j626w> Am I wrong?
#1712 [14:37] <Paradox210> i did it all
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#1714 [14:37] <urielsalis> j626w, they do, but we dont help with them
#1715 [14:37] <Paradox210> but it crushed
#1716 [14:37] <j626w> Okay
#1717 [14:37] * asdf [asdf@notlogged] has joined #minecrafthelp
#1718 [14:37] <urielsalis> ??> Paradox210 launcher/crash-log
#1719 [14:37] <VoxelHead> Paradox210: We need to see your crash log, which appears after a crash.
#1720 [14:37] <VoxelHead> Paradox210: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1721 [14:37] <j626w> would it be different if it was how to run it?
#1722 [14:37] <j626w> the server
#1723 [14:37] <urielsalis> j626w, no
#1724 [14:37] <j626w> okay
#1725 [14:37] <urielsalis> ??> j626w mods
#1726 [14:37] <VoxelHead> j626w: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1727 [14:37] * asdf [asdf@notlogged] has quit. (Client Quit)
#1728 [14:38] <VoxelHead> j626w: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1729 [14:38] <Paradox210> http://paste.ubuntu.com/11609450/
#1730 [14:38] <urielsalis> Paradox210, change your view distance from 20 to 10
#1731 [14:38] <iLuvPeople> hello got the screen http://gyazo.com/1393cf273b3462b3817d446e90108617
#1732 [14:39] <j626w> I mean there's no gui for older minecraft versions (downloaded from 3rd party site, don't know about any mojang released server files for older versions)
#1733 [14:39] <urielsalis> Paradox210, line 23 says you cant handle it
#1734 [14:39] <iLuvPeople> pls help me
#1735 [14:39] <urielsalis> j626w, they are stored in their servers, use google
#1736 [14:39] <urielsalis> ??> iLuvPeople dl/win/alternate
#1737 [14:39] <VoxelHead> iLuvPeople: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1738 [14:39] <j626w> I have, haven't found too much
#1739 [14:39] <urielsalis> j626w, there is a thread with all the versions in minecraftforums.net
#1740 [14:39] * DatoCH [DatoCH@notlogged] has joined #minecrafthelp
#1741 [14:39] <Paradox210> why? Is my computer not powerfull enought?
#1742 [14:40] <urielsalis> j626w, http://www.minecraftforum.net/forums/minecraft-discussion/discussion/173960-minecraft-jars
#1743 [14:40] <urielsalis> Paradox210, for now, lets get it running
#1744 [14:40] <j626w> thanks
#1745 [14:40] <iLuvPeople> Pls help me can't install my minecraft http://gyazo.com/1393cf273b3462b3817d446e90108617 when i download this happens <---
#1746 [14:40] <urielsalis> iLuvPeople, I have already told you what to do
#1747 [14:40] <iLuvPeople> pls repeat
#1748 [14:41] <urielsalis> <@VoxelHead> iLuvPeople: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1749 [14:41] * DatoCH [DatoCH@notlogged] has quit. (Client Quit)
#1750 [14:41] <j626w> also where should I go for help with plugins, because I'm trying to (eventually) run a small server with grief protection and hack protection
#1751 [14:41] <iLuvPeople> that doesn't do anything instead can't launch
#1752 [14:41] * DatoCH [DatoCH@notlogged] has joined #minecrafthelp
#1753 [14:41] * orthoplex64 [orthoplex64@notlogged] has quit. (Ping timeout: 186 seconds)
#1754 [14:41] <urielsalis> iLuvPeople, what does it say?
#1755 [14:42] <urielsalis> j626w, ask in the forums or google for their support
#1756 [14:42] <Paradox210> i lowed distance from 20 chunks to 10
#1757 [14:42] <iLuvPeople> when it's loading it stops it just stops
#1758 [14:42] <Paradox210> crashed
#1759 [14:42] <Paradox210> http://paste.ubuntu.com/11609492/
#1760 [14:42] <j626w> I haven't found much for support
#1761 [14:42] <urielsalis> Paradox210, toggle vbo, set mipmap to 0, clouds off
#1762 [14:42] <urielsalis> Paradox210, if the world loads, is enough to continue with the solution I have in mind
#1763 [14:43] <j626w> kinda why I asked here lol
#1764 [14:43] * nixter1029 [nixter1029@notlogged] has joined #minecrafthelp
#1765 [14:43] <urielsalis> j626w, http://bitty.io/kramerc/5744972
#1766 [14:43] <j626w> thanks
#1767 [14:44] * j626w [j626w@notlogged] has quit. (Quit: Web client closed)
#1768 [14:44] * nath [nath@notlogged] has joined #minecrafthelp
#1769 [14:44] <Paradox210> cant find minimap
#1770 [14:44] <Paradox210> o, mipmap
#1771 [14:44] <iLuvPeople> it stops urielsalis http://gyazo.com/3041b3f3f8f7354a22c25f563d91b471
#1772 [14:44] <nath> help i got errors which are Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1773 [14:44] <urielsalis> Paradox210, in video settings, scroll down a little
#1774 [14:44] <Paradox210> what is it
#1775 [14:44] <urielsalis> ??> nath launcher/crash-log
#1776 [14:44] <VoxelHead> nath: We need to see your crash log, which appears after a crash.
#1777 [14:45] <VoxelHead> nath: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1778 [14:45] * shandro [shandro@notlogged] has quit. (Quit: Web client closed)
#1779 [14:45] <urielsalis> iLuvPeople, it doesnt stop, as you see by the progress bar, is downloading
#1780 [14:45] <Paradox210> it does not scrolls
#1781 [14:45] <urielsalis> Paradox210, for what I can see, is running using the intel drivers
#1782 [14:45] <iLuvPeople> urielsalis but its doesn't goes any further
#1783 [14:45] * Andres [Andres@notlogged] has joined #minecrafthelp
#1784 [14:45] <urielsalis> Paradox210, you will need to ask your manufacturers support how to disable the integrated card
#1785 [14:45] <urielsalis> iLuvPeople, it takes time
#1786 [14:46] <Paradox210> oh i found mipmap i am dummy
#1787 [14:46] <Andres> Hi, I'm having a problem hosting a server with my friends.. here's what the server console says: http://paste.ubuntu.com/11609510/
#1788 [14:46] <urielsalis> Andres, you have another server running?
#1789 [14:47] <Andres> No, but how can I check if I do?
#1790 [14:47] <urielsalis> I just checked, you dont
#1791 [14:47] <urielsalis> Andres, try to reboot your pc
#1792 [14:47] <iLuvPeople> it isn't working :(
#1793 [14:47] <Paradox210> urielsalis, the game started. did not crashed. but it still flashing
#1794 [14:47] <Andres> As in restarting?
#1795 [14:47] <urielsalis> Paradox210, can you press F3 and take a screenshot?
#1796 [14:48] <Andres> Alright..
#1797 [14:48] <Paradox210> done
#1798 [14:48] <urielsalis> Paradox210, can you upload the screenshot to imgur.com and give me the link?
#1799 [14:48] <Paradox210> what should i do with screenshot
#1800 [14:48] <iLuvPeople> 5 minutes http://gyazo.com/6fe560e0f6ea9bed072e8b1d3a8b2758 on the same height
#1801 [14:49] <DatoCH> i need help. Im not english so sorry but:When i start my minecraft it always crashs and there is a link fix this and then i must paste something into pastebin and post the link here for help http://paste.ubuntu.com/11609448/ can someone help me why it is crashineg??? PLEASE!!!
#1802 [14:49] <urielsalis> DatoCH, one moment
#1803 [14:49] <urielsalis> iLuvPeople, is a different height and a different file...
#1804 [14:50] <urielsalis> DatoCH, we dont help with Windows 10
#1805 [14:50] <DatoCH> OH then sorry
#1806 [14:50] <iLuvPeople> serious no minimetre further
#1807 [14:50] <urielsalis> iLuvPeople, check for yourself
#1808 [14:50] <iLuvPeople> how?
#1809 [14:50] <urielsalis> <iLuvPeople> it stops urielsalis http://gyazo.com/3041b3f3f8f7354a22c25f563d91b471 <iLuvPeople> 5 minutes http://gyazo.com/6fe560e0f6ea9bed072e8b1d3a8b2758 on the same height
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#1811 [14:51] <iLuvPeople> i mean the last
#1812 [14:51] * ferociousbunny16 [ferociousbunny16@notlogged] has joined #minecrafthelp
#1813 [14:51] <urielsalis> iLuvPeople, you say that it didnt moved, the screenshots prove it did
#1814 [14:52] <iLuvPeople> http://gyazo.com/395169cffea739ad2e90dee577d28f49 uriel pls 10 min http://gyazo.com/395169cffea739ad2e90dee577d28f49
#1815 [14:52] <ferociousbunny16> hello i have found that i cannot stream on Twitch even though i have signed into my mojang account and linked it to Twitch... what do i do?
#1816 [14:53] <urielsalis> iLuvPeople, be patient!
#1817 [14:53] * Deathbytears [Deathbytears@notlogged] has quit. (Ping timeout: 204 seconds)
#1818 [14:53] <Paradox210> i cant find screenshot(
#1819 [14:53] <iLuvPeople> oh man it worked after 20 min!
#1820 [14:53] <urielsalis> ??> ferociousbunny16 launcher/relog
#1821 [14:53] <VoxelHead> ferociousbunny16: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1822 [14:53] <urielsalis> iLuvPeople, not 20 min
#1823 [14:53] <iLuvPeople> thnx, sorry that i was brutal
#1824 [14:53] <ferociousbunny16> i did exactly that.
#1825 [14:53] <urielsalis> iLuvPeople, a lot less
#1826 [14:53] <urielsalis> iLuvPeople, 10 mins
#1827 [14:54] <ferociousbunny16> voxelhead and urielsalis, i have already tried that.
#1828 [14:54] <urielsalis> ferociousbunny16, and what does it say?
#1829 [14:54] <urielsalis> ??> ferociousbunny16 bot
#1830 [14:54] <VoxelHead> ferociousbunny16: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
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#1833 [14:54] <iLuvPeople> thnx for everything man!
#1834 [14:55] <ferociousbunny16> nothing. i just log in with my mojang account but when i actually try to stream it tells me i need to migrate to a mojang account..
#1835 [14:55] <Paradox210> i pressed f2, where is screenshot?
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#1838 [14:56] <urielsalis> ferociousbunny16, go to "Switch users", click logout, reboot, and log in again
#1839 [14:56] <urielsalis> Paradox210, .minecraft/screenshots
#1840 [14:56] <ferociousbunny16> okay i will try that.
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#1842 [14:56] <Paradox210> http://imgur.com/RrxKIOa
#1843 [14:56] <markprominer15> how do i uprade my pixels computer
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#1847 [14:57] <urielsalis> ??> markprominer15 win/dxdiag
#1848 [14:57] <VoxelHead> markprominer15: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1849 [14:57] <urielsalis> Paradox210, yup, using intel card
#1850 [14:58] <urielsalis> Paradox210, contact your manufacturer support for making minecraft use the nvidia card
#1851 [14:58] <Paradox210> urielsalis here it is http://imgur.com/RrxKIOa
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#1853 [14:58] <Paradox210> oh
#1854 [14:58] * markprominer15 [markprominer15@notlogged] has quit. (Client Quit)
#1855 [14:58] <Paradox210> cant i just turn it off ?
#1856 [14:58] <markprominer15_> hello
#1857 [14:58] <VectorWolf> Hi. I lost my Minecraft E-mail.
#1858 [14:58] <urielsalis> ??> markprominer15_ win/dxdiag
#1859 [14:58] <VoxelHead> markprominer15_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1860 [14:58] <urielsalis> Paradox210, you can
#1861 [14:59] <VectorWolf> I know my username, but forgot the email linked to my account.
#1862 [14:59] <urielsalis> VectorWolf, go to minecraft.net/retrievename and test all your emails
#1863 [14:59] <VectorWolf> Okay.
#1864 [14:59] <markprominer15_> i alredy try tht link
#1865 [14:59] <urielsalis> markprominer15_, then give me your dxdiag link
#1866 [15:00] <markprominer15_> ok its 11609558
#1867 [15:00] <ferociousbunny16> ahhh thank you urielsalis it finally worked :)
#1868 [15:01] <DarkElite> Hi
#1869 [15:01] <urielsalis> markprominer15_, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#1870 [15:01] <urielsalis> hi DarkElite
#1871 [15:01] * urielsalis tips hat
#1871 [15:01] <markprominer15_> ok thanks
#1872 [15:02] <DarkElite> Urielsalis can you check a name for me if it is premium?
#1873 [15:02] <urielsalis> DarkElite, sure
#1874 [15:02] <DarkElite> Darky
#1875 [15:02] <urielsalis> .mcu Darky
#1876 [15:02] <ExtremeBot> QUERY: 'Darky' | STATUS: http://bit.ly/1ROKpND | PAID: 4false | No profile results :(
#1877 [15:02] <urielsalis> Is not
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#1879 [15:02] <DarkElite> Uri if you try it n the website it says it is takem
#1880 [15:03] <DarkElite> Taken
#1881 [15:03] <urielsalis> what website?
#1882 [15:03] <urielsalis> .m Darky
#1883 [15:03] <PangeaBot> [Darky]: 04No user information found.
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#1885 [15:03] <DarkElite> Mojang
#1886 [15:03] <urielsalis> What site?
#1887 [15:03] <DarkElite> Mojang
#1888 [15:03] <MinatoKan_HG_> ?? site
#1889 [15:03] <DarkElite> Mojang website
#1890 [15:03] <urielsalis> DarkElite, impossible because we use their api to check
#1891 [15:03] <Paradox210> urielsalis
#1892 [15:03] <urielsalis> Paradox210, yes?
#1893 [15:04] <urielsalis> hi MinatoKan_HG_
#1894 [15:04] <DarkElite> Ican you try it and see your self please?
#1895 [15:04] <Paradox210> urielsalis thank you for your help, i found solution
#1896 [15:04] <MinatoKan_HG_> hi mim portugal BR
#1897 [15:04] <Paradox210> it was so stupid
#1898 [15:04] * urielsalis tips haty
#1898 [15:04] <Paradox210> i just pressed right mouse botton
#1899 [15:04] <MinatoKan_HG_> brasil
#1900 [15:04] <urielsalis> MinatoKan_HG_, and?
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#1902 [15:04] <Paradox210> run with nvidia 860m
#1903 [15:05] <MinatoKan_HG_> mim youtube
#1904 [15:05] <Paradox210> and it all works
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#1906 [15:05] <urielsalis> MinatoKan_HG_, no advertising here
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#1909 [15:05] <DarkElite> So uri?
#1910 [15:06] <Paradox210> urielsalis, thank you again. i told you just in case someone hase same problem. Hello from Russia.
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#1912 [15:06] <xKuzy_Ax> My Minecraft keeps deleting my multiplayer servers automatically and it doesnt let me go onto 1.7 or below only on 1.8 as it comes up with an error
#1913 [15:06] <urielsalis> DarkElite, try again in a different pc
#1914 [15:06] <urielsalis> xKuzy_Ax, what error?
#1915 [15:07] <xKuzy_Ax> GL error i think
#1916 [15:07] <xKuzy_Ax> shall i gyazo it?
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#1918 [15:07] <urielsalis> ??> xKuzy_Ax launcher/crash-log
#1919 [15:07] <VoxelHead> xKuzy_Ax: We need to see your crash log, which appears after a crash.
#1920 [15:07] <VoxelHead> xKuzy_Ax: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1923 [15:09] <Tirtwig100> How do I change my name on Minecraft.. Can you change it?
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#1925 [15:09] <urielsalis> Tirtwig100, if you have a migrated account, is easy to change your name
#1926 [15:09] <Tirtwig100> How?
#1927 [15:09] <Tirtwig100> On mojang.com?
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#1929 [15:09] <urielsalis> Tirtwig100, yes
#1930 [15:09] <xKuzy_Ax> this is the url VoxelHead
#1931 [15:09] <xKuzy_Ax> http://paste.ubuntu.com/
#1932 [15:09] <Tirtwig100> Alright thanls
#1933 [15:09] <Tirtwig100> thanks
#1934 [15:10] <xKuzy_Ax> wrong one this is it http://paste.ubuntu.com/11609864/
#1935 [15:10] <xKuzy_Ax> VoxelHead: any ideas?
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#1937 [15:10] <urielsalis> xKuzy_Ax, go to 1.8, lower your view distance to less than 16, go to 1.7 again
#1938 [15:10] <urielsalis> ??> xKuzy_Ax bot
#1939 [15:10] <VoxelHead> xKuzy_Ax: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1940 [15:11] <xKuzy_Ax> urielsalis: oh ok
#1941 [15:11] <xKuzy_Ax> how do i lower my view distance?
#1942 [15:11] <urielsalis> xKuzy_Ax, the same way you got it to more than 16 in the first place
#1943 [15:11] <DarkElite> Urie
#1944 [15:11] <urielsalis> DarkElite, yes?
#1945 [15:11] <xKuzy_Ax> idk what you mean sorry urielsalis
#1946 [15:11] <DarkElite> I tried on a different pc
#1947 [15:11] <DarkElite> Same problem
#1948 [15:11] <xKuzy_Ax> im a noob at technical things
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#1950 [15:12] <urielsalis> DarkElite, I think I know what your issue is
#1951 [15:12] * SpikeyMikey [SpikeyMikey@notlogged] has quit. (Client Quit)
#1952 [15:12] <DarkElite> What?
#1953 [15:12] <urielsalis> DarkElite, Some usernames will not appear in the Mojang API without a UUID in event of a chargeback or revocation
#1954 [15:13] <urielsalis> DarkElite, so you will need to try later
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#1956 [15:13] <DarkElite> I try everyday
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#1958 [15:13] <xKuzy_Ax> urielsalis: i dont know how i got it in the first please
#1959 [15:13] <xKuzy_Ax> place*
#1960 [15:13] <DarkElite> For about a week
#1961 [15:13] <urielsalis> xKuzy_Ax, press Esc, and look around
#1962 [15:14] <SpikeyMikey> Hello, I have recently changed my minecraft username and tried to connect to a realm i have purchased a few days ago, whenever i try and join it says failed to verify username. Can anyone help me?
#1963 [15:14] <urielsalis> xKuzy_Ax, it should be called "Render distance"
#1964 [15:14] * markprominer15_ [markprominer15_@notlogged] has quit. (Quit: Web client closed)
#1965 [15:14] <urielsalis> SpikeyMikey, what is your username?
#1966 [15:14] <xKuzy_Ax> urielsalis: got any idea?
#1967 [15:14] <SpikeyMikey> It was Cals10, but i have changed it to SpikeyMikeyYT
#1968 [15:14] <xKuzy_Ax> urielsalis: it is lower than 16
#1969 [15:14] <urielsalis> xKuzy_Ax, what is set to?
#1970 [15:14] <xKuzy_Ax> its on 10
#1971 [15:15] <urielsalis> ??> xKuzy_Ax win/reinst
#1972 [15:15] <VoxelHead> xKuzy_Ax: You may need to reinstall the locally installed files that Minecraft puts into place.
#1973 [15:15] <VoxelHead> xKuzy_Ax: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1974 [15:15] <urielsalis> ??> SpikeyMikey launcher/relog
#1975 [15:15] <VoxelHead> SpikeyMikey: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1976 [15:15] <xKuzy_Ax> urielsalis: i never had this problem before i downloaded it again
#1977 [15:15] <SpikeyMikey> Thank you, ill try that now
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#1980 [15:16] <SpikeyMikey> Aha, thank you that worked perfectly :)
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#1983 [15:16] * urielsalis tips hat
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