#MinecraftHelp > 2015-06-30
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#9 [00:16] <ErikAxe> How do I get what version of minecraft I want?
#10 [00:17] <mattym> ??> ErikAxe launcher/change-version
#11 [00:17] <VoxelHead> ErikAxe: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#12 [00:18] <ErikAxe> But I don't find a version: Minecraft Alpha 1.1.1 . It's not on the launcher
#13 [00:19] <mattym> ErikAxe, There is a button to allow the Alpha/Beta/Snapshot versions
#14 [00:19] * Peareater2 [Peareater2@notlogged] has joined #minecrafthelp
#15 [00:19] <ErikAxe> I know but there is no version alpha 1.1.1 on the launcher
#16 [00:20] * LegroLeks01 [LegroLeks01@notlogged] has joined #minecrafthelp
#17 [00:20] <Peareater2> Hey
#18 [00:20] <mattym> ErikAxe, Then it either does not exist, or is no longer compatable
#19 [00:20] <ErikAxe> well , it exist
#20 [00:20] <ErikAxe> http://minecraft.gamepedia.com/Alpha_version_history
#21 [00:21] <LegroLeks01> hello?
#22 [00:21] <Peareater2> I need help on launching minecraft
#23 [00:21] <ErikAxe> but it is not accsesible on the launcher
#24 [00:22] <Peareater2> I only have 2 mods the optfine 1.8 and the zan's minimap mod 1.8
#25 [00:22] <mattym> ErikAxe, Then that version has a bug or other problem that caused them to remove it
#26 [00:22] <mattym> ??> Peareater2 mods
#27 [00:22] <VoxelHead> Peareater2: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#28 [00:22] <VoxelHead> Peareater2: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#29 [00:22] <LegroLeks01> i have the error mc-34749
#30 [00:22] <ErikAxe> but I've paied 20 euros for playing all the versions,right?
#31 [00:22] <Peareater2> K
#32 [00:23] <LegroLeks01> does anybody know how to fix this
#33 [00:23] <mattym> LegroLeks01, What antivirus program do you use?
#34 [00:23] <mattym> ErikAxe, You purchased the game, which is in its current form, you are not guaranteed the use of old versions
#35 [00:23] <LegroLeks01> just the default windows 8 security system
#36 [00:23] <ErikAxe> how?
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#38 [00:24] <mattym> LegroLeks01, Are you sure there is not an old antivirus install?
#39 [00:24] <LegroLeks01> i tried to enable minecraft on firewall but it didn't work
#40 [00:24] <LegroLeks01> oh
#41 [00:24] <mattym> ??> LegroLeks01 tools/hjt
#42 [00:24] <LegroLeks01> mcacfee
#43 [00:24] <VoxelHead> LegroLeks01: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#44 [00:24] <VoxelHead> LegroLeks01: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#45 [00:25] <mattym> LegroLeks01, Ok ignore the HJT tool
#46 [00:25] <mattym> ??> LegroLeks01 av/mcafee/uninstall
#47 [00:25] <VoxelHead> LegroLeks01: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#48 [00:25] <mattym> LegroLeks01, Use the tool linked to you by VoxelHead to remove McAfee
#49 [00:25] <LegroLeks01> okay
#50 [00:25] <mattym> LegroLeks01, When its done you will need to restart when it asks, then try Minecraft again
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#52 [00:26] <nathan707> http://paste.ubuntu.com/11797213/
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#54 [00:26] <mattym> nathan707, One moment please
#55 [00:26] <mattym> nathan707, I am going to double check real quick, but I dont think drivers for your video card exist on Windows 8.1
#56 [00:27] <mattym> nathan707, Yeah they dont, you may ant to try to use the Windows 8 drivers found here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#57 [00:28] <nathan707> ok thanks
#58 [00:28] <mattym> nathan707, But if those do not work, you may need to downgrade to an older version of Windows, or play on another computer
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#64 [00:41] <gumbeaner> hi I cant remember my password. say email sent. no email shows up
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#66 [00:44] <kusanagi> gumbeaner, have you checked your spam?
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#68 [00:45] <gumbeaner> yea checked spam and still no dice
#69 [00:49] * Patrick [Patrick@notlogged] has joined #minecrafthelp
#70 [00:50] <Patrick> Hey can anyone help me? Minecraft isn' launching, sort of just stuck in this launcher loop
#71 [00:51] <kusanagi> gumbeaner, how long ago did you have it sent? it can take a while to get to you
#72 [00:51] <gumbeaner> Oh roughly two hours ago now
#73 [00:52] <kusanagi> hmmm
#74 [00:52] <kusanagi> Try again, make sure you type in your email address correctly
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#76 [00:54] <Patrick> Instead of launching it's giving me, "Game ended with a bad state (exit code -1073741819)
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#84 [00:57] <Patrick> Is anyone able to help
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#86 [00:58] <gumbeaner> tried again round an hour ago... nothing still
#87 [01:01] <kusanagi> Patrick, I'm actually heading to sleep in a moment
#88 [01:01] <kusanagi> gumbeaner, are you sure that email is the one you use for mojang?
#89 [01:02] <kusanagi> if you use gmail, you might be able to use this search: "in:unread mojang"
#90 [01:02] <Patrick> Please Kus haha
#91 [01:03] <kusanagi> 2.02AM and i've got a kid to wake up with.
#92 [01:03] <Patrick> Oh lord nevermind, good on you
#93 [01:04] <kusanagi> we usually do dxdiag first. just let me get that up for you so it's ready if someone takes over for me
#94 [01:04] <Andrio> ??> Patrick launcher/game-output
#95 [01:04] <VoxelHead> Patrick: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#96 [01:04] <VoxelHead> Patrick: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#97 [01:05] <gumbeaner> its a hotmail account
#98 [01:05] <Patrick> http://paste.ubuntu.com/11797320/
#99 [01:06] <kusanagi> gumbeaner, see if it'll let you search by unread?
#100 [01:06] <kusanagi> thank you Andrio
#101 [01:06] <Andrio> Hm, Hotmail has been known to have that problem.
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#103 [01:06] <Andrio> Patrick, can you show me the game output after the game crashes?
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#106 [01:07] <Patrick> I pasted the ubuntu link
#107 [01:08] <Trina> I don't remember any of my stuff and so I made a new one and I don't wanna pay to play again. How can I get this fixed
#108 [01:09] <Patrick> [00:04:16] [Client thread/INFO]: Setting user: YaYaNoodles [00:04:16] [Client thread/INFO]: (Session ID is token:616876082d5d469a9c449d050e073e3f:ea92ca2587a8403fbc73e74fc82b5031) [00:04:18] [Client thread/INFO]: LWJGL Version: 2.9.4
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#111 [01:12] <Patrick> do you need the launcher log as well?
#112 [01:12] <Andrio> Patrick, yeah.
#113 [01:12] <Andrio> Trina, did you have a Mojang.com account?
#114 [01:13] <Patrick> http://paste.ubuntu.com/11797346/
#115 [01:13] <Patrick> there you go Andrio
#116 [01:16] <Patrick> Anything else you guys need?
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#118 [01:20] <Andrio> Can you show me the game output after the game crashes?
#119 [01:20] <Andrio> Or is that it?
#120 [01:20] <Patrick> That is it
#121 [01:20] <Patrick> the game never really launches
#122 [01:20] <Andrio> Ah
#123 [01:21] <Andrio> Do you have D3DGear installed?
#124 [01:21] <Patrick> I don't know
#125 [01:22] <Patrick> I don't believe so
#126 [01:22] <Andrio> ok.
#127 [01:23] <Trina> Yes I do. I have a new one now. I don't remember any of my old stuff
#128 [01:23] <Andrio> Try these suggestions: http://hopper.minecraft.net/help/exit-code/code-1073741819/
#129 [01:23] <Andrio> ??> Trina account/retrieve-name
#130 [01:23] <VoxelHead> Trina: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#131 [01:23] <Andrio> ↑ try using that, Trina.
#132 [01:24] <Trina> I'll try I've been fighting with it for an hour
#133 [01:25] <Patrick> Andrio, even though that isn't my exit code?
#134 [01:26] <Andrio> Patrick, yours is in the URL, so give it a try anyway.
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#136 [01:29] <Trina_> Yeah none of that helped..... I already paid for the game. I don't understand why I have to pay for it again if I have to remake email and password...
#137 [01:30] <Andrio> Trina_, your purchase is tied to your Mojang account.
#138 [01:30] <Andrio> You don't have any of the email receipts either?
#139 [01:31] <Trina_> I can check.
#140 [01:32] <Trina_> Nope. I bought a card to do it.. and it has to be under my old email with I can not access because someone hacked into it
#141 [01:33] <Andrio> Ah...
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#143 [01:33] <Andrio> A prepaid card?
#144 [01:33] <Andrio> If you still have that, I believe you can use it as proof of purchase.
#145 [01:34] <Trina_> The minecraft card you can buy from Walmart and I dnt have it .
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#148 [01:41] <PikachuFans2018> Is there a way to find out a Minecraft Gamer?
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#150 [01:42] <Trina_> Thanks I'll fig it out on my own no help at all
#151 [01:44] <Andrio> Sorry I can't be of more help, Trina_.
#152 [01:44] <Andrio> PikachuFans2018, sorry; what?
#153 [01:45] <PikachuFans2018> Is there a way of finding out who made Minecraft Profiles?
#154 [01:45] <PikachuFans2018> Profiles, for example, DragonFarce_?
#155 [01:47] <Andrio> You looking for their name change history?
#156 [01:52] * Lucas_Plays [Lucas_Plays@notlogged] has joined #minecrafthelp
#157 [01:52] <Lucas_Plays> Hello?
#158 [01:53] <Lucas_Plays> Anyone there?
#159 [01:53] <mattym> Hello Lucas_Plays
#160 [01:53] <tehgooch> Lucas_Plays: Ask and if someone is around and can help they will answer.
#161 [01:53] <PikachuFans2018> No, Andrio, I just wanna know who that is, their calling themselves Joyce Gerald.
#162 [01:53] <Lucas_Plays> When i open minecraft launher I cant press play????
#163 [01:54] <mattym> Lucas_Plays, Do you see the Play button, or something else?
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#165 [01:54] <Lucas_Plays> I see the play botton
#166 [01:54] <mattym> Lucas_Plays, What happens when you try to click it?
#167 [01:55] <Lucas_Plays> Nothing happens??
#168 [01:55] <PikachuFans2018> Lucas_Plays, your a Minecraft Player?
#169 [01:55] <Lucas_Plays> yes im a minecraft player
#170 [01:55] <Andrio> PikachuFans2018, well, it's DragonFarce_. That account has never had any other username. That and the UUID are all you can really find out, as far as I know.
#171 [01:55] <Andrio> Otherwise it would be a privacy issue.
#172 [01:56] <mattym> Lucas_Plays, has it worked before, has this issue just started?
#173 [01:56] * Trina [Trina@notlogged] has joined #minecrafthelp
#174 [01:56] <Trina> Is there a number I can call and talk to aomeone
#175 [01:56] <Trina> Someone
#176 [01:56] <PikachuFans2018> Andrio, have you ever heard of someone called Team Shadow?
#177 [01:56] <Lucas_Plays> Yes its jus started it worked yesterday
#178 [01:56] <mattym> ??> Lucas_Plays win/reinst
#179 [01:56] <VoxelHead> Lucas_Plays: You may need to reinstall the locally installed files that Minecraft puts into place.
#180 [01:56] <VoxelHead> Lucas_Plays: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#181 [01:56] <mattym> Lucas_Plays, Try the instructions from VoxelHead
#182 [01:57] <PikachuFans2018> Lucas_Plays, you need to try that.
#183 [01:57] <Lucas_Plays> Ok i will
#184 [01:57] <Lucas_Plays> brb
#185 [01:57] <Andrio> PikachuFans2018, no.
#186 [01:58] <PikachuFans2018> Lucas_Plays, would you like to join my Server, when you get your problem fixed?
#187 [01:58] <Lucas_Plays> Ok ive deleted everything exept my saves
#188 [01:58] <mattym> Lucas_Plays, Then try starting the game again
#189 [01:58] <Lucas_Plays> id like to join! :D
#190 [01:59] <Lucas_Plays> ok
#191 [01:59] <mattym> PikachuFans2018, No server advertising here
#192 [01:59] <PikachuFans2018> Sorry Lucas_Plays, no advertising here.
#193 [02:00] <Lucas_Plays> Ive oppened minecraft launcher but i cant press anything now
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#195 [02:00] <mattym> Lucas_Plays, between the time it last worked and now, did you make any changes?
#196 [02:00] <Lucas_Plays> i can move it and everything but when i click on something it wont work?
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#199 [02:00] <Lucas_Plays> no i didnt make any changes
#200 [02:00] <Yay> Is there a number I can call to talk to someone on the phone about my issues
#201 [02:01] <mattym> Lucas_Plays, You may want to redownload the launcher from minecraft.net/download
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#203 [02:01] <Lucas_Plays> ok
#204 [02:01] <Lucas_Plays> brb
#205 [02:01] <PikachuFans2018> Lucas_Plays, try uninstalling it and installing it again, like mattym said.
#206 [02:02] <mattym> PikachuFans2018, Please dont interfere with what people are being told if you havent been paying attention
#207 [02:04] <Yay> I guess not
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#210 [02:06] <Lucas_Plays> ive unnistalled minecraft and installed ut again then i loged in but now i still cant click on anything i can only use the tab thing on the keyboard to try and click on it
#211 [02:07] <mattym> Lucas_Plays, Try hitting the tab button till the Play is highlighted and hit the enter button
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#215 [02:08] <Lucas_Plays> I tried that but it wont highlight the play button only all the stuff which is on update note
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#218 [02:08] <mattym> Lucas_Plays, When you see the Play button, does it seem greyed/whited out, or not?
#219 [02:09] <Lucas_Plays> no
#220 [02:09] <Rockk> hey i can't run a hacked client, Metro, on 1.8.7 for some reason
#221 [02:09] <Lucas_Plays> other wise it would have been highlighted i know
#222 [02:09] <Rockk> It says fatal error
#223 [02:09] * akalaki [akalaki@notlogged] has joined #minecrafthelp
#224 [02:09] <Andrio> ??> Rockk mods
#225 [02:09] <VoxelHead> Rockk: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#226 [02:09] <Rockk> and go to bugs.mojang or something
#227 [02:09] <VoxelHead> Rockk: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#228 [02:10] <Rockk> Okay thanks Voxel
#229 [02:10] <Rockk> Okay thanks Voxel
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#231 [02:11] <akalaki> jak kożystac z intel driver update
#232 [02:11] <akalaki> driver update
#233 [02:12] <Lucas_Plays> So what can i do to make my minecraft work again? Mattym?
#234 [02:13] <mattym> ??> akalaki lang/pl
#235 [02:13] <VoxelHead> akalaki: Na tym kanale mowimy tylko w jezyku angielskim. Prosze uzyc Google Translate: https://translate.google.com/#pl/en
#236 [02:13] <mattym> Lucas_Plays, Have you tried restarting your computer at all?
#237 [02:13] <Lucas_Plays> What?
#238 [02:13] <Lucas_Plays> no
#239 [02:13] <Lucas_Plays> ill do it now
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#241 [02:14] <akalaki> jak pobrać sterowniki do minecraft
#242 [02:14] <akalaki> how to download drivers for minecraft
#243 [02:14] <mattym> ??> akalaki win/dxdaig
#244 [02:14] <mattym> ??> akalaki win/dxdiag
#245 [02:15] <VoxelHead> akalaki: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#246 [02:15] <akalaki> ok
#247 [02:15] <mattym> akalaki, Try to follow the instructions and get me the link for the dxdiag
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#249 [02:16] <akalaki> http://paste.ubuntu.com/11797508/
#250 [02:16] <mattym> akalaki, One momnet
#251 [02:16] <mattym> akalaki, Download and Install the driver from here https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#252 [02:17] <akalaki> ok
#253 [02:17] <schmu> Hallo
#254 [02:17] <mattym> Hello schmu
#255 [02:17] <akalaki> zadziała?
#256 [02:17] <mattym> akalaki, English translation?
#257 [02:17] <schmu> I bought yesterday the minecraft für 20 Euro, but I only can play in demo.
#258 [02:18] <akalaki> work?
#259 [02:18] <schmu> german translation possibly
#260 [02:18] <schmu> ???
#261 [02:18] <mattym> ??> schmu account/bug/demo
#262 [02:18] <VoxelHead> schmu: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#263 [02:18] <schmu> the problem ist this:
#264 [02:18] <schmu> Need to Verify E-mail Success! We've dispatched a new verification e-mail to your inbox.
#265 [02:18] <mattym> akalaki, Download and Install the file from the page i linked
#266 [02:19] <akalaki> am instaling
#267 [02:19] <mattym> schmu, Did you get the email and reply/follow the instructions in it
#268 [02:19] <schmu> but i gave before a wrong e-mail address und i corrected it. but now the verification to my e-mail address is going to a wrong e-mail adress
#269 [02:19] <akalaki> installs
#270 [02:20] <mattym> ??> schmu mojang/email
#271 [02:20] <VoxelHead> schmu: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#272 [02:20] <VoxelHead> schmu: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#275 [02:21] <mattym> schmu, Fill out the form linked by VoxelHead and include as much information as you can, and tell them that you use the wrong email to register, make sure to include some sort of proof that you purchased it, as because you didnt get the email you wont have a transaction id
#276 [02:21] * Connor is now known as Guest81845
#277 [02:21] <Guest81845> can anyone help me with the in game streamer?
#278 [02:21] <mattym> Guest81845, What is the problem you are having?
#279 [02:21] * harry [harry@notlogged] has quit. (Client Quit)
#280 [02:22] <Guest81845> no matter what whenever i bind my twitch account to my mojang account it says its connected but when i login to my minecraft account the streamer says "Authenticate to twitch failed."
#281 [02:22] <mattym> ??> Guest81845 launcher/relog
#282 [02:22] <VoxelHead> Guest81845: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#283 [02:23] <Guest81845> ok brb
#284 [02:23] * AKproskills [AKproskills@notlogged] has joined #minecrafthelp
#285 [02:24] * akalaki [akalaki@notlogged] has quit. (Ping timeout: 204 seconds)
#286 [02:25] <Guest81845> Thanks it worked! i almost gave up on it :) thanks for your help voxelhead
#287 [02:25] <mattym> ??> Guest81845 bot
#288 [02:25] <VoxelHead> Guest81845: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#289 [02:25] <mattym> Guest81845, And your welcome :)
#290 [02:25] <Guest81845> oh xD
#291 [02:26] * Guest81845 [Guest81845@notlogged] has quit. (Quit: Web client closed)
#292 [02:26] <AKproskills> we just downloaded the game and my computer said that i needed to update my pixels so i tried to download it following the steps but it directed us to submit a report and then come here for more help. i have the URL address for the submitted issue but what do we do now?
#293 [02:26] <mattym> AKproskills, Please provide the link
#294 [02:27] <AKproskills> http://paste.ubuntu.com/11797538/
#295 [02:27] <mattym> AKproskills, Ok one moment
#296 [02:27] <AKproskills> thank you
#297 [02:29] <mattym> AKproskills, Download and Install the file from this page http://www.geforce.com/drivers/results/82701
#298 [02:30] <AKproskills> doing it now, thank you. do i just stay on this until the kids are up and going?
#299 [02:31] <mattym> AKproskills, You will probably need to restart the computer once the driver install finishes, so if you have more issues after the restart, come back to this chat
#300 [02:31] <AKproskills> ok great, thank you very much!
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#303 [03:01] * nordet [nordet@notlogged] has joined #minecrafthelp
#304 [03:02] <nordet> My minecraft crash at start
#305 [03:02] <nordet> Can someone help me with that
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#307 [03:08] * JustSexyNikki [JustSexyNikki@notlogged] has joined #minecrafthelp
#308 [03:09] <JustSexyNikki> Hi all. How do you fly in minecraft? Mine is the demo version.
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#311 [03:10] <JustSexyNikki> Anybody? How do i fly in minecraft demo version
#312 [03:10] * techno156 [techno156@notlogged] has quit. (Ping timeout: 204 seconds)
#313 [03:10] <Andrio> Try /gamemode 1
#314 [03:11] <JustSexyNikki> With the space and number one at the end?
#315 [03:11] <Andrio> Yeah
#316 [03:11] <Andrio> In the in-game chat
#317 [03:11] <Andrio> I have no idea if you can do that in the demo though. Probably.
#318 [03:12] <JustSexyNikki> Okai thanks. Is there a list where i can find all the codes though?
#319 [03:12] <Andrio> /help
#320 [03:12] <Andrio> Or http://minecraft.gamepedia.com/Commands
#321 [03:12] <Andrio> Also you can set Creative mode when you create a new world.
#322 [03:12] <JustSexyNikki> I'll go with the second one. And thanks. Bye
#323 [03:12] <Andrio> Bye
#324 [03:13] * JustSexyNikki [JustSexyNikki@notlogged] has quit. (Client Quit)
#325 [03:15] <nordet> Anyone can help me with my minecraft that crash at start?
#326 [03:18] <Andrio> Do you have a crash report, nordet?
#327 [03:18] * Kat [Kat@notlogged] has joined #minecrafthelp
#328 [03:20] <nordet> yes i do
#329 [03:21] <nordet> i checked on the minecrafts forums and it says it's my anti-virus blocking some files
#330 [03:21] <nordet> i have no anti-virus active
#331 [03:21] * AKproskills [AKproskills@notlogged] has quit. (Quit: Web client closed)
#332 [03:22] <Andrio> Mhm
#333 [03:23] <nordet> you'll see on the crash report my minecraft is modded but i can launch mc with another profile that isn't modded it'll do the same thing
#334 [03:23] <nordet> so it isn't the problem
#335 [03:24] <nordet> ---- Minecraft Crash Report ---- WARNING: coremods are present: Contact their authors BEFORE contacting forge // I bet Cylons wouldn't have this problem. Time: 15-06-30 04:23 Description: Initializing game org.lwjgl.LWJGLException: Could not create context at org.lwjgl.opengl.WindowsContextImplementation.nCreate(Native Method) at org.lwjgl.opengl.WindowsContextImplementation.create(WindowsContextImplementation.java:50) at org.lwjgl.opengl.Context
#336 [03:24] <nordet> that's not my complete crash report lol
#337 [03:25] <Andrio> ??> nordet paste
#338 [03:25] <VoxelHead> nordet: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#339 [03:25] <nordet> oh thanks
#340 [03:26] <nordet> http://paste.ubuntu.com/11797733/
#341 [03:27] <Andrio> So it crashed in OpenGL
#342 [03:26] <Andrio> That's more likely a graphics card/driver problem.
#343 [03:26] <Andrio> ??> nordet win/DXDiag
#344 [03:26] <VoxelHead> nordet: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#345 [03:27] <nordet> i had the same problem since the past day, i update my driver and it works but i don't think AMD update their drivers each days
#346 [03:27] * jes70 [jes70@notlogged] has joined #minecrafthelp
#347 [03:27] <nordet> i updated my drivers yesterday
#348 [03:28] <nordet> and another day this week
#349 [03:30] <jes70> hi, i have a broplem to login my son´s minecraft game.. can play only demo mode... we bought game about 1yr. ago...
#350 [03:30] <jes70> what i should try??
#351 [03:31] * king [king@notlogged] has joined #minecrafthelp
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#353 [03:31] <Andrio> ??> jes70 account/bug/demo
#354 [03:31] <VoxelHead> jes70: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#355 [03:32] <jes70> i tsek that allready.. everything should be okay in mojang account..
#356 [03:33] <nordet> i'll paste my dxdiag
#357 [03:33] <Andrio> Should be...
#358 [03:33] <nordet> http://paste.ubuntu.com/11797756/
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#361 [03:34] <nordet> i updated my drivers yesterday and another day this week
#362 [03:34] <nordet> so idk why i keep getting this error
#363 [03:35] <nordet> i never had this before last week
#364 [03:36] <jes70> okay now i find broplem... somehow my son is changed his email adress in mojang... one dot is missing... WTF:::)
#365 [03:41] <nordet> anyone here?
#366 [03:42] <Andrio> ah...
#367 [03:42] <Andrio> nordet, that's not a complete DXDiag report...
#368 [03:43] <nordet> apparently yes
#369 [03:43] <nordet> i'll check back but yes
#370 [03:43] <nordet> unless my program fucked up
#371 [03:43] * AuBot kicked nordet from #minecrafthelp (Reason: ordet :Please keep it civil.)
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#373 [03:43] <nordet> oops, i'm back
#374 [03:44] <nordet> yeah you're right, it's not a complete dxdiag
#375 [03:46] <nordet> http://paste.ubuntu.com/11797807/ i'm pretty sure this one's complete, sorry for the waste of time
#376 [03:47] * _B_A_B_E_ [_B_A_B_E_@notlogged] has joined #minecrafthelp
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#381 [03:50] <_B_A_B_E_> I seem to have forgot my minecraft confirmation questions, and I tried the link that says to change it. But when I do it just changed my mojang account confirmation questions, and not my minecraft account confirmation question. Please someone help me...
#382 [03:51] <Andrio> nordet, try updating to this: http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#383 [03:51] <_B_A_B_E_> ok
#384 [03:51] <Andrio> The Catalyst Software Suite.
#385 [03:51] <Andrio> _B_A_B_E_, you have a Mojang.com account, huh?
#386 [03:51] <_B_A_B_E_> Yeah i do
#387 [03:51] <nordet> i'll try, thanks you
#388 [03:51] <_B_A_B_E_> what is thi link Andrio
#389 [03:52] <Andrio> _B_A_B_E_, that's not for you.
#390 [03:52] <nordet> it's for me
#391 [03:52] <_B_A_B_E_> ok
#392 [03:52] <_B_A_B_E_> sorry
#393 [03:52] <_B_A_B_E_> so can u help me?
#394 [03:52] <Andrio> There is a new Mojang account system. The idea is that you can use one account at Mojang.com for multiple Mojang games.
#395 [03:52] <_B_A_B_E_> ?
#396 [03:52] <nordet> Andrio, what this file will do?
#397 [03:52] <Andrio> So, unless you have an old minecraft.net account and never migrated it to Mojang.com, what you described is normal.
#398 [03:53] <_B_A_B_E_> ok
#399 [03:53] <Andrio> nordet, install the latest graphics driver for your card and operating system.
#400 [03:53] <_B_A_B_E_> Then?
#401 [03:54] <_B_A_B_E_> how do I change my minecraft account confirmation questions?
#402 [03:54] <nordet> well, ik but i'm sure in 2 days, i'll have the same error, i got this error in 3 days these past 7 days, i updated my drivers and it works but 2 days later i get the same error
#403 [03:55] <_B_A_B_E_> Andrio?
#404 [03:55] <Andrio> _B_A_B_E_, do you log in to Minecraft using your username or your email address?
#405 [03:55] <Andrio> mm
#406 [03:55] <nordet> i got this error yesterday, updated my drivers and it works and now, i have the same error, what is wrong, do amd release drivers every day or what?
#407 [03:56] <_B_A_B_E_> I use my email adress Andrio
#408 [03:56] <Andrio> _B_A_B_E_, then you have a mojang.com account.
#409 [03:56] <_B_A_B_E_> yes
#410 [03:56] <Andrio> Can you log in at mojang.com?
#411 [03:56] <_B_A_B_E_> yes i could
#412 [03:57] <_B_A_B_E_> but i can't log into my minecraft account
#413 [03:57] <Andrio> Does https://account.mojang.com/me show you own Minecraft on that account?
#414 [03:57] <_B_A_B_E_> so i cants change my skins and stuff.... I downloaded minecraft alright and I could play it. But it doesnt let me go into the profiles and stuff
#415 [03:58] <_B_A_B_E_> yes that link does
#416 [03:59] <_B_A_B_E_> Andrio?
#417 [03:59] <Andrio> ok...
#418 [03:59] <Andrio> _B_A_B_E_, can you log in to minecraft.net with the same email address and password?
#419 [04:00] <Andrio> nordet, I highly doubt they do. Not sure what else could cause that problem though.
#420 [04:00] <_B_A_B_E_> not the same one as my mojang account
#421 [04:00] <_B_A_B_E_> but different
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#423 [04:00] <Andrio> Oh, you have another minecraft.net account?
#424 [04:00] <_B_A_B_E_> no
#425 [04:01] <nordet> ik but it works when i update it so it must be that but today i went here cuz i'm not sure if it was the cause of the problem
#426 [04:01] <_B_A_B_E_> its just that my mojang account email & password is different from my minecraft.net email/password
#427 [04:01] <Andrio> Hm
#428 [04:02] <Andrio> _B_A_B_E_, I don't see how that's possible if you only have the one Mojang account.
#429 [04:02] <_B_A_B_E_> d?
#430 [04:02] <_B_A_B_E_> why
#431 [04:02] <_B_A_B_E_> doesnt everyone have 1 mojang account
#432 [04:02] <_B_A_B_E_> ???
#433 [04:02] <Andrio> Well, some still have an old minecraft.net account, and some can have more.
#434 [04:03] <_B_A_B_E_> oh ok
#435 [04:03] <_B_A_B_E_> I have both minecraft.net account and a mojang account
#436 [04:03] <_B_A_B_E_> but different passwords and emails
#437 [04:03] <Andrio> Mm
#438 [04:04] <_B_A_B_E_> I forgot the confirmation password, that's why i'm here
#439 [04:05] * Nickkoli [Nickkoli@notlogged] has joined #minecrafthelp
#440 [04:06] <Nickkoli> I wondered if someone can help me get my minecraft server working correctly, it will not connect.
#441 [04:06] <_B_A_B_E_> Andrio is it possible to restart my account whole?
#442 [04:06] <_B_A_B_E_> or do you know how to change the minecraft confirmation questions
#443 [04:07] <_B_A_B_E_> ???
#444 [04:07] <Andrio> Well, you can deactivate a Mojang account, but then you can't start another one on the same email address.
#445 [04:07] <Andrio> What happens when you try to log in to minecraft.net with your old Minecraft account?
#446 [04:08] <Andrio> Nickkoli, what error message do you get?
#447 [04:08] <nordet> i need to restart my pc to apply the drivers right?
#448 [04:08] <Andrio> nordet, usually, yes.
#449 [04:08] <Nickkoli> I'm not getting one at all, I agreed to eula and i think opened my ports, it just opens and instantly closes.
#450 [04:08] <Andrio> Nickkoli, check the log.
#451 [04:08] <Andrio> There's probably one there.
#452 [04:09] <_B_A_B_E_> Andrio what do you mean old minecraft account I don't have one.... And how do i deactivate?
#453 [04:09] <Nickkoli> It says "The handle is invalid"
#454 [04:09] <Andrio> ...I'm missing something here.
#455 [04:09] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#456 [04:09] <Andrio> Your minecraft.net account.
#457 [04:09] <Andrio> Nickkoli, anything else?
#458 [04:09] <nordet> i'm coming back, restarting my pc, i'll say if it worked when i restart my pc ok
#459 [04:09] <Andrio> Nickkoli, can you show me the entire log file?
#460 [04:09] <Nickkoli> Failed to bind to port
#461 [04:09] <Andrio> ??>> Nickkoli paste
#462 [04:09] <Andrio> Mm, that'd do it
#463 [04:10] <Nickkoli> How do I fix that?
#464 [04:10] <_B_A_B_E_> Andrio what do you mean old minecraft account I don't have one.... And how do i deactivate?
#465 [04:10] <Andrio> Well, there could be one of several causes.
#466 [04:10] <nordet> use this to paste http://paste.ubuntu.com/ Nickkoli
#467 [04:10] <Andrio> _B_A_B_E_, by 'old Minecraft account' I mean your minecraft.net account.
#468 [04:10] <_B_A_B_E_> oh then?
#469 [04:10] <nordet> coming back
#470 [04:10] <Nickkoli> http://paste.ubuntu.com/11797922/
#471 [04:10] <Andrio> And see https://help.mojang.com/customer/portal/articles/1110103
#472 [04:11] <_B_A_B_E_> Andrio who is that for
#473 [04:11] <Andrio> _B_A_B_E_, you.
#474 [04:11] <Andrio> Nickkoli, you filled in a server-ip in the properties file, I see.
#475 [04:11] <_B_A_B_E_> ok
#476 [04:11] <Andrio> Nickkoli, remove that.
#477 [04:11] <Nickkoli> I did what the youtube guy did lol
#478 [04:11] <Andrio> Mm
#479 [04:11] <Andrio> Well, the YouTube guy was either wrong or under different conditions to yours.
#480 [04:11] <Nickkoli> Where do i put my ip in?
#481 [04:12] <Andrio> Nickkoli, you don't.
#482 [04:12] <Nickkoli> How will it show up on my game then without anything? : /
#483 [04:12] <_B_A_B_E_> Andrio what do I do? Delete my Mojang account?
#484 [04:12] <Andrio> Nickkoli, unless your port forwarding process requires it.
#485 [04:12] <Andrio> Nickkoli, you add that address to the server list.
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#487 [04:12] <Andrio> _B_A_B_E_, yes, but I thought your Mojang accout was fine.
#488 [04:13] <_B_A_B_E_> yeah its fine
#489 [04:13] * Killerminecraft8 [Killerminecraft8@notlogged] has joined #minecrafthelp
#490 [04:13] <_B_A_B_E_> everything is fine except that I can't go into my minecraft.net account because i forgot my confirmation questions
#491 [04:13] <Nickkoli> server list?
#492 [04:14] <Andrio> Nickkoli, yes, in the Multiplayer menu.
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#494 [04:14] <Nickkoli> Alright
#495 [04:14] <_B_A_B_E_> everything is fine except that I can't go into my minecraft.net account because i forgot my confirmation questions
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#497 [04:15] <_B_A_B_E_> Andrio?
#498 [04:15] * Killerminecraft8 [Killerminecraft8@notlogged] has joined #minecrafthelp
#499 [04:15] * Hello [Hello@notlogged] has joined #minecrafthelp
#500 [04:15] <Andrio> One moment, please; I'm doing some research.
#501 [04:15] <Killerminecraft8> I need help with an error code MC-34749
#502 [04:15] <_B_A_B_E_> ok
#503 [04:16] <Nickkoli> Andrio i went to multiplayer and hit add server and typed it in, do i need to go to direct connect or something because add server said "Can't connect to server".
#504 [04:16] <Andrio> _B_A_B_E_, I don't believe old minecraft.net accounts can have security questions.
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#506 [04:16] <Andrio> Nickkoli, your server is running, right?
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#508 [04:16] <Nickkoli> I think so that white box is up
#509 [04:17] <Nickkoli> There are no words on it though
#510 [04:17] <_B_A_B_E_> I dont know if there old, and if they are i think they do
#511 [04:17] <Andrio> Nickkoli, use the .jar server; that's a known issue with the .exe one.
#512 [04:17] <Nickkoli> oh lord how do i do that?
#513 [04:17] <Andrio> _B_A_B_E_, if you log in with the username, and not the email address, it's an old minecraft.net account.
#514 [04:17] <Andrio> Nickkoli, download it from http://minecraft.net/download
#515 [04:18] <_B_A_B_E_> oh then its now the old version
#516 [04:18] <Andrio> ok
#517 [04:18] <_B_A_B_E_> i'll try testing it
#518 [04:18] <_B_A_B_E_> 1 min
#519 [04:18] <Hello> My son is having problem w the sound on his game. The sound is turned all the way up on both the iPad settings and the settings on the game. I also tried deleting the app and reinstalling it. Any suggestions ?
#520 [04:19] <_B_A_B_E_> yeah its not Andrio
#521 [04:19] <Andrio> Mm
#522 [04:19] <_B_A_B_E_> its not the old version
#523 [04:20] * nordet [nordet@notlogged] has joined #minecrafthelp
#524 [04:20] <nordet> hey, i'm back, now let's see if it works
#525 [04:21] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 206 seconds)
#526 [04:21] <nordet> it'll probably work but i'm scared that i have to do the same things tomorrow lol
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#528 [04:22] <_B_A_B_E_> Andrio?
#529 [04:22] <Andrio> _B_A_B_E_, I'm lost
#530 [04:23] <Andrio> Does that mean you have two Mojang accounts, or just the one?
#531 [04:23] <nordet> yep, it's working, thanks you but i'm scared i'll have to do the same thing each day a month lol
#532 [04:23] <Hello> anybody else having problems with the sound on the game ?
#533 [04:23] <Andrio> mm
#534 [04:23] <nordet> thanks you Andrio
#535 [04:23] <_B_A_B_E_> i have a 1 mojang account & 1 minecraft.net account
#536 [04:24] <Andrio> _B_A_B_E_, and you can't log in to the minecraft.net account?
#537 [04:24] <_B_A_B_E_> Yes
#538 [04:24] <Andrio> Can you reset the password?
#539 [04:24] <_B_A_B_E_> I know the password and the username but not the answers to the confirmation questions
#540 [04:25] <Nickkoli> Andrio I downloaded the .jar and it stick gave me can't connect to server.
#541 [04:25] * nordet [nordet@notlogged] has quit. (Client Quit)
#542 [04:25] <Andrio> I need to leave now; sorry. Should be back within an hour.
#543 [04:25] <Nickkoli> Aww
#544 [04:26] <Nickkoli> I gotta wait an hour?...
#545 [04:26] <Andrio> Well, we're volunteers, and can't guarantee we'll be available at any given time.
#546 [04:26] <Andrio> It's a bit of a soft spot to me.
#547 [04:26] <Nickkoli> Fair enough.
#548 [04:26] <_B_A_B_E_> what about me?
#549 [04:26] <_B_A_B_E_> nvm
#550 [04:27] <_B_A_B_E_> see u tommorow Andrio i'm not available tommorow
#551 [04:28] <_B_A_B_E_> see u
#552 [04:28] * _B_A_B_E_ [_B_A_B_E_@notlogged] has quit. (Quit: Web client closed)
#553 [04:29] <Killerminecraft8> Is anyone able to help with a error code MC-34749????
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#560 [04:45] <DIMITRIS_13_GR> βοήθεια
#561 [04:45] <DIMITRIS_13_GR> ρε
#562 [04:45] <DIMITRIS_13_GR> re
#563 [04:45] <DIMITRIS_13_GR> hello
#564 [04:45] <DIMITRIS_13_GR> μπορει να μο βοηθεισει κανενας;;
#565 [04:46] <DIMITRIS_13_GR> hellp
#566 [04:46] <DIMITRIS_13_GR> HELLP MY
#567 [04:46] <DIMITRIS_13_GR> ρε βοηθεια σας παρακαλω :'(
#568 [04:46] <DIMITRIS_13_GR> καλα ενταξειιι
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#579 [05:01] <Mattssn> Hello, I was wondering if there was a way to make it so that my computer would allow flash to use 3x as much ram as I have allocated in the startup parameter.
#580 [05:02] <Mattssn> Sorry, make it so it would not allow it to use more than i've allocated,
#581 [05:02] <Mattssn> its using like 6.5 gigs, and i've allocated 3
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#586 [05:10] <ZoomZkull> I Need To Know A Server With Youtube Rank I Only Have 20 Subs Tell Me Please This Is My Channel:ZoomYT Gaming | https://www.youtube.com/channel/UCmZEBvKUFNfydbxNSFQrG7A
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#588 [05:12] <Andrio> I Wonder Why.
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#596 [05:32] <ado> dowload minecraft
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#608 [06:14] <darenfung> how can i open a multuplayer server in the minecraft?
#609 [06:15] <darenfung> how can i open a multiplayer server in the minecraft?
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#614 [06:22] <Andrio> ??> darenfung MP/server-setup
#615 [06:22] <VoxelHead> darenfung: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#616 [06:23] <darenfung> thx
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#618 [06:31] <ahmed> help
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#623 [06:44] <xander> Hi
#624 [06:45] <xander> give me software for download weepcraft please
#625 [06:45] <GreyVulpine> weepcraft is not something we support here.
#626 [06:46] <xander> please
#627 [06:46] <GreyVulpine> Try google
#628 [06:46] <xander> for keep my inventory
#629 [06:47] <GreyVulpine> Mods and custom launchers are not something we provide support for here
#630 [06:48] <xander> ok
#631 [06:49] <xander> please give me software
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#672 [08:02] <SindehQuest> my minecraft just crashes every time i try to go on a world and i dont know why
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#675 [08:16] <Habib182> My minecraft says that i need to update my drivers but i can seem to find which one mojang support said me to send the Dixdag Report here it is
#676 [08:16] <Habib182> ------------------ System Information ------------------ Time of this report: 6/30/2015, 19:36:38 Machine name: ISTORE-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150316-1654) Language: English (Regional Setting: English) System Manufacturer: n/a System Model: n/a BIOS: n/a Processor: n/a (2 CPUs) Memory: 2048MB RAM Available OS M
#677 [08:17] <Habib182> the report ------------------ System Information ------------------ Time of this report: 6/30/2015, 19:36:38 Machine name: ISTORE-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150316-1654) Language: English (Regional Setting: English) System Manufacturer: n/a System Model: n/a BIOS: n/a Processor: n/a (2 CPUs) Memory: 2048MB RAM Ava
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#686 [08:22] <Lakersfan> Hey my minecraft always gets as far as the screen that says singleplayer or multiplayer, but then it crashes when i open a world
#687 [08:24] <Lakersfan> It says it is because it is updating screen events
#688 [08:27] <xales> Lakersfan: Does it crash if you make a new world?
#689 [08:28] <Lakersfan> Yes
#690 [08:28] <xales> ??> Lakersfan win/reinst
#691 [08:28] <VoxelHead> Lakersfan: You may need to reinstall the locally installed files that Minecraft puts into place.
#692 [08:28] <VoxelHead> Lakersfan: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#708 [08:37] <Lakersfan> It still failed after deleting all local files
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#725 [08:44] <SmashinMC> Hello? I need help with a minecraft pe account that has reset.
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#727 [08:45] <SmashinMC> hello?
#728 [08:45] <SmashinMC> i asked a question...
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#743 [09:00] <deltagool> Hello. I was attempting to access a LAN server with a friend, and have receieved the message "java.net.socketexception network is unreachable no further information". This only shows up on my computer, and I can only see the server he puts up on my screen. He can not see the servers I publish. Thoughts?
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#745 [09:02] <Paluten_23> Hello`, i can`t open minecraft . He says: " Unable to update the minecraft game launcher " I have bought MINECRAFT new in a shop . Can you help me , please
#746 [09:03] * kevincoolboy2 [kevincoolboy2@notlogged] has joined #minecrafthelp
#747 [09:06] <deltagool> @Paluten_23 You may need to open the game to the server. Check Control Panel>System and Security>Allow An App Through Firewall. From there, check if the app is O-K'ed to get through the firewall on the initial list. If it is not there, go to Change Settings to add the program to the list of accepted programs.
#748 [09:06] <kevincoolboy2> Can someone help me with this? I want to launch minecraft but can't do it because of an outdated driver. I don't know what things I need for it but I do know I needed to bring this with me: http://paste.ubuntu.com/11799258/
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#750 [09:09] <CubeTheThird> kevincoolboy2, one moment
#751 [09:09] <CubeTheThird> kevincoolboy2, download and install http://www.nvidia.com/download/driverResults.aspx/82467/en-us
#752 [09:10] <kevincoolboy2> thanks
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#756 [09:11] <deltagool> Hello. I was attempting to access a LAN server with a friend, and have receieved the message "java.net.socketexception network is unreachable no further information". This only shows up on my computer, and I can only see the server he puts up on my screen. He can not see the servers I publish. Thoughts?
#757 [09:11] <kevincoolboy2> wtf
#758 [09:12] <CubeTheThird> deltagool, what anti-virus and firewall software do you have?
#759 [09:12] <kevincoolboy2_> Can someone help me with this? I want to launch minecraft but can't do it because of an outdated driver. I don't know what things I need for it but I do know I needed to bring this with me: http://paste.ubuntu.com/11799258/
#760 [09:12] * GalaXy_E4gle [GalaXy_E4gle@notlogged] has quit. (Client Quit)
#761 [09:12] <kevincoolboy2> ... Can someone say why there is another one of me?
#762 [09:12] <CubeTheThird> you logged in twice?
#763 [09:12] <kevincoolboy2> nope
#764 [09:13] <kevincoolboy2_> I am neither
#765 [09:13] <kevincoolboy2> alright this is creepy
#766 [09:13] <deltagool> CubeTheThird, basic firewall. No Anti-Virus.
#767 [09:13] <CubeTheThird> deltagool, make sure windows firewall is not blocking java
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#769 [09:14] <kevincoolboy2> and he's gone
#770 [09:14] <deltagool> CubeTheThird I checked the firewall settings fully on both computers. Both say they are allowing Minecraft and all Java extensions to run through public and private servers.
#771 [09:15] <CubeTheThird> deltagool, and both computers have no anti-virus software?
#772 [09:15] <deltagool> CubeTheThird that is correct. Just the factory Windows Firewall.
#773 [09:15] <CubeTheThird> deltagool, I'm going to need you to run a utility on both computers
#774 [09:15] <CubeTheThird> ??> deltagool tools/hjt
#775 [09:15] <VoxelHead> deltagool: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#776 [09:15] <VoxelHead> deltagool: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#777 [09:16] <deltagool> CubeTheThird, please explain how this is executed. I don't dapple with the internal workings too often.
#778 [09:17] <CubeTheThird> deltagool, ... what do you mean?
#779 [09:17] <deltagool> CubeTheThird, I mean what do you mean by a utility?
#780 [09:17] <CubeTheThird> deltagool, read what VoxelHead said
#781 [09:17] <deltagool> CubeTheThird, VoxelHead, downloading and running. One minute.
#782 [09:18] <CubeTheThird> VoxelHead is a robot, by the way
#783 [09:18] <deltagool> CubeTheThird, ah, I see.
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#785 [09:19] <deltagool331> Deltagool, just wanted to say: Fuck you you stupid african bitch
#786 [09:19] * AuBot kicked deltagool331 from #minecrafthelp (Reason: eltagool331 :Please keep it civil.)
#787 [09:19] <CubeTheThird> well that happened....
#788 [09:19] <deltagool> CubeTheThird, I attempted the suggested scan and it gave me an error screen on my current computer. I can relay the error as needed.
#789 [09:19] <deltagool> deltagool1331, that was unexpected. XD
#790 [09:19] <CubeTheThird> deltagool, if it's talking about host files, you can ignore that
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#794 [09:20] <deltagool> CubeTheThird, I ignored it and ran the diagnostic.
#795 [09:21] <deltagool> CubeTheThird, what am I going to be looking for here?
#796 [09:21] <CubeTheThird> deltagool, as the instructions indicate, copy the log onto http://paste.ubuntu.com and give the URL here.
#797 [09:22] <deltagool> CubeTheThird, http://paste.ubuntu.com/11799345/
#798 [09:23] <CubeTheThird> deltagool, hmm I don't see anything unusual there. Can you do the same on the other computer?
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#800 [09:23] <deltagool> CubeTheThird, yes, give me one moment.
#801 [09:24] <CubeTheThird> take your time
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#803 [09:25] <deltagool> CubeTheThird, paste.ubuntu.com/11799359/
#804 [09:26] <deltagool> http://paste.ubuntu.com/11799359/
#805 [09:26] <CubeTheThird> one moment
#806 [09:26] <deltagool> CubeTheThird, no hurry.
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#808 [09:28] <CubeTheThird> deltagool, hmm 2 things. Firstly, I'm seeing something related to malware, and I'm also seeing Trend Micro Titanium Internet Security installed on that device
#809 [09:28] <CubeTheThird> ??> deltagool av/adwcleaner
#810 [09:28] <VoxelHead> deltagool: ADWCleaner is an utility to clean a PC which is infested with malware.
#811 [09:28] <VoxelHead> deltagool: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#812 [09:30] * Urzeit_Melone [Urzeit_Melone@notlogged] has joined #minecrafthelp
#813 [09:30] <Urzeit_Melone> reset minecraft options
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#816 [09:30] <deltagool> CubeTheThird, I am running the malware cleaner currently. As to the Trend Micro Titanium, I was not aware of its presence. Any suggestions as to how to fully remove it?
#817 [09:31] <CubeTheThird> deltagool, either from the control panel, or using this: https://esupport.trendmicro.com/en-us/home/pages/technical-support/1037161.aspx
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#819 [09:32] <Pixelated> Hey, what's the modelname for a creeper skull? I want to change the model of it in a resourcepack.
#820 [09:32] <Pixelated> I can never find it...
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#822 [09:32] <CubeTheThird> Pixelated, you may want to look on the wiki, or ask on the forums
#823 [09:32] <Pixelated> ?
#824 [09:33] <Pixelated> I've searched and asked many, but no-one knows
#825 [09:33] <CubeTheThird> you may not be able to modify it via resource packs
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#831 [09:36] <deltagool> CubeTheThird, had a small computer malfunction. Can you resend that link please?
#832 [09:36] <CubeTheThird> this one? https://esupport.trendmicro.com/en-us/home/pages/technical-support/1037161.aspx
#833 [09:36] <deltagool> CubeTheThird, yes, that and the one pertaining to the malware please.
#834 [09:37] <CubeTheThird> ??> deltagool av/adwcleaner
#835 [09:37] <VoxelHead> deltagool: ADWCleaner is an utility to clean a PC which is infested with malware.
#836 [09:37] <VoxelHead> deltagool: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
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#838 [09:37] <deltagool> CubeTheThird, thanks! I'll be back once this has finished restarting.
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#846 [09:41] <deltagool_> CubeTheThird, the other computer has completed the malware scan. It opened a Notepad document. Send that to you?
#847 [09:41] <CubeTheThird> nah don't need it
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#849 [09:41] <CubeTheThird> as long as you've rebooted it you should be good on that end
#850 [09:42] <deltagool_> Alright. So should I run another of the scans, or just check if it's going to work?
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#853 [09:45] <Izzy_> I have a question about the EULA enforcement. I run a server that complies with the EULA but i get many players who complain that they don't like the server because of that, they talk about all these other servers where the EULA is completely ignored
#854 [09:45] <CubeTheThird> deltagool_, were you able to remove the internet security software?
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#856 [09:45] <Izzy_> i sometimes submit reports on the report servers for the EULA but nothing ever seems to happen, they just go on selling gm and fly normally
#857 [09:46] <Izzy_> mojang ignores it. Is there any way to actually submit a server and have mojang actually look into it?
#858 [09:46] <Galaxy_2Alex> Izzy_, The EULA enforcement is not publicly discusses.
#859 [09:46] <CubeTheThird> Izzy_, as I assume you know, the information about reporting a server is found on https://help.mojang.com/customer/portal/articles/1647288-servers-that-violate-commercial-use-guidelines
#860 [09:46] <Galaxy_2Alex> *discussed.
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#862 [09:46] <deltagool_> CubeTheThird, I am currently attempting to remove it. It's being difficult.
#863 [09:47] <CubeTheThird> deltagool_, ok. Feel free to try LAN connection regardless
#864 [09:48] <Izzy_> i know its not publicly discussed but almost a month after the report they still break the eula, it is just a bit annoying when you hear from all these players who quit so they can go to a server and buy fly for $50 and i know i won't do it. I just want to know if servers are ever actually shut down because of this, am i wasting my time submitting reports on servers that sell gmc and fly?
#865 [09:48] <CubeTheThird> Izzy_, we don't have any of that information
#866 [09:48] <Izzy_> kk, i Got to go.
#867 [09:49] <deltagool_> CubeTheThird, I just attempted another LAN connect and the problem computer is giving me the following error code after a Direct Connect attempt: java.net.SocketException: Network is Unreachable: no further information. The LAN world did not show up on the basic connect screen either.
#868 [09:49] <CubeTheThird> deltagool_, ok. Do you know how to do a manual connection?
#869 [09:49] <CubeTheThird> deltagool_, ok. Do you know how to do a manual connection?
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#871 [09:50] <deltagool_> CubeTheThird, if it's a direct connect, then yes. If it involves the IP address, I did a while ago but was off for a while and have forgotten. :P
#872 [09:50] <CubeTheThird> deltagool_, ok well we can test that. Find the local IP address of the computer hosting the world
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#877 [09:55] <deltagool_> CubeTheThird, am I looking at the IPv4 address?
#878 [09:55] <CubeTheThird> yes
#879 [09:55] <deltagool_> Alright, then I have it for the problem computer.
#880 [09:56] <CubeTheThird> deltagool_, next, on that computer open it to LAN. It should output a port number in the chat
#881 [09:56] <HansRifqi> Why My minecraft cant launch? Its Say "Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release" Can someone help me
#882 [09:56] <deltagool_> CubeTheThird, alright, I have it.
#883 [09:57] <CubeTheThird> deltagool_, on the other computer, try connecting with: ipv4:port
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#885 [09:57] <CubeTheThird> HansRifqi, is that all it says?
#886 [09:57] <HansRifqi> Yes
#887 [09:58] <CubeTheThird> ??> HansRifqi launcher/log
#888 [09:58] <VoxelHead> HansRifqi: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#889 [09:58] <VoxelHead> HansRifqi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#891 [09:59] <deltagool_> CubeTheThird, the other computer comes up with an error reading "java.net.ConnectionException: Connection timed out: no further information".
#892 [10:00] <HansRifqi> CubeTheThird : [21:55:31 INFO]: Launching game [21:55:31 INFO]: Unpacking natives to C:\Users\Kevin\AppData\Roaming\.minecraft\versions\1.7.10\1.7.10-natives-3951352823211 [21:55:31 INFO]: Launching in C:\Users\Kevin\AppData\Roaming\.minecraft [21:55:31 INFO]: Half command: C:\Program Files (x86)\Java\jre1.8.0_45\bin\javaw.exe -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx512M -XX:+UseConcMarkSweepGC -XX
#893 [10:00] <CubeTheThird> HansRifqi, paste it onto http://paste.ubuntu.com not here
#894 [10:00] <HansRifqi> Sorry
#895 [10:00] <CubeTheThird> deltagool_, both computers are connected to the same network yes?
#896 [10:01] <deltagool_> CubeTheThird, yes, they are both connected to the same network. One, the problem, is connected to the gomegroup. I don't know if that is an issue or not. There is a slight difference in their IP addresses, but I believe that is normal.
#897 [10:02] <HansRifqi> @CubeTheThird : http://paste.ubuntu.com/11799544/
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#899 [10:02] <CubeTheThird> deltagool_, hmm that could be an issue, depending on your setup
#900 [10:03] <deltagool_> CubeTheThird, the final digit of the problem computer's IP is a 4, and the final digit of the other computer's IP is a 6.
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#902 [10:03] <CubeTheThird> deltagool_, ok that shouldn't be an issue
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#905 [10:04] <deltagool_> CubeTheThird, alright. Should I try connecting the other computer to the homegroup?
#906 [10:04] <SirJohan96> ok, reset my password but I do not get the mail
#907 [10:04] <CubeTheThird> HansRifqi, ok, not sure if it relates to your problem, but you should install 64 bit java
#908 [10:04] <CubeTheThird> ??> HansRifqi java/1.8
#909 [10:04] <VoxelHead> HansRifqi: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#910 [10:04] <CubeTheThird> deltagool_, yes you can try that
#911 [10:04] <CubeTheThird> SirJohan96, how long have you waited for it?
#912 [10:04] <SirJohan96> 20 minutes.
#913 [10:04] <deltagool_> CubeTheThird, alright, one moment.
#914 [10:05] <CubeTheThird> SirJohan96, and I trust you've checked your spam folder?
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#918 [10:06] <HansRifqi> @CubeTheThird mc v1.8 Same like that..
#919 [10:06] <SirJohan96> yes, yes, I see all the folders.
#920 [10:07] <deltagool_> CubeTheThird, the homegroup was not the issue.
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#922 [10:07] <CubeTheThird> HansRifqi, you installed 64 bit java?
#923 [10:08] <CubeTheThird> deltagool_, hmm only thing I can think it to be is the security software then
#924 [10:08] <CubeTheThird> SirJohan96, ok. I'll recommend you wait up to 1 hour. If you still don't get it you will have to contact Mojang
#925 [10:08] <CubeTheThird> ??> SirJohan96 mojang/email
#926 [10:08] <VoxelHead> SirJohan96: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#927 [10:08] <VoxelHead> SirJohan96: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#928 [10:08] <deltagool_> I believe that Trend is completely removed. I can launch another scan and send another note file, if you'd be willing to look at it again.
#929 [10:09] <SirJohan96> ok , thanks for your help .
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#932 [10:11] <deltagool_> CubeTheThird, http://paste.ubuntu.com/11799582/
#933 [10:11] <Annoyedwithmojang> despite contacting mojang for help with my problem i was told to come onto this site for assistance!! Despite deleting and re-installing minecraft three times, the game will not load for me to play. It keeps showing crash reports and will not allow me to go any further. I have had this problem for over a month now and despite following steps on the troubleshooting forums nothing is working.
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#935 [10:11] <CubeTheThird> deltagool_, be sure to reboot if you haven't
#936 [10:12] <CubeTheThird> Annoyedwithmojang, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#937 [10:12] <deltagool_> CubeTheThird, I did reboot. I will again, just as a failsafe.
#938 [10:12] * needHelp [needHelp@notlogged] has joined #minecrafthelp
#939 [10:12] <Annoyedwithmojang> It states on the crash report that the information has been sent to Mojang for them to investigate but nothing changes
#940 [10:12] <needHelp> Help we does incorrect header mean help pls
#941 [10:13] <Paluten_23_> hello ,m i can't open my new minecraft . When i will open minecraft he say: Unable to update the Minecraft game Launcher . ????? Can you help me , please
#942 [10:13] <CubeTheThird> Annoyedwithmojang, the automatic sending is for bug reporting and cataloging purposes. Please give a link to a paste of it here
#943 [10:13] <CubeTheThird> needHelp, where does it tell you this?
#944 [10:13] <CubeTheThird> Paluten_23_, what anti-virus and firewall software do you have?
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#946 [10:14] <needHelp> Whahelp what does badly p
#947 [10:14] <CubeTheThird> deltagool_, hmm what version of java is each client running?
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#949 [10:14] <needHelp> What does badly packet mean help and so fix it
#950 [10:15] <needHelp> How
#951 [10:15] <CubeTheThird> needHelp, does it happen on a specific server, or any?
#952 [10:15] <Paluten_23_> I have F security and kaspersky
#953 [10:15] <deltagool_> CubeTheThird, both are running the most recent versions. I attempted a reverse DC, and the error that comes up on the problem computer is "Unknown Host".
#954 [10:15] <needHelp> Mineolex hypixel and hive
#955 [10:15] <Rkp15> My minecraft keeps crashing and I do not know what is wrong, i updated Java like it said and it says "Could not create pixel format"
#956 [10:15] <CubeTheThird> Paluten_23_, may I ask why you have 2 different ones?
#957 [10:16] <Rkp15> Please help me
#958 [10:16] <CubeTheThird> deltagool_, hmm, I wonder if it has to do with a router firewall
#959 [10:16] <CubeTheThird> Rkp15, do you have a dxdiag report?
#960 [10:16] <Rkp15> I do not know what that is
#961 [10:16] <CubeTheThird> ??> Rkp15 win/dxdiag
#962 [10:16] <VoxelHead> Rkp15: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#963 [10:16] <needHelp> I can't play any server it said badly packet
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#965 [10:16] <Rkp15> ok i will thank you
#966 [10:16] <CubeTheThird> needHelp, please test this server: mctest.ae97.net
#967 [10:17] <needHelp> Why
#968 [10:17] <deltagool_> CubeTheThird, if that is the issue, how can I solve it?
#969 [10:17] <Rkp15> guys i have a mac, does it still work on the mac?
#970 [10:17] <CubeTheThird> Rkp15, oh, that's a different story then
#971 [10:17] <CubeTheThird> deltagool_, you may have to disable your router's firewall. Do you know how to access your router settings?
#972 [10:18] <CubeTheThird> Rkp15, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#973 [10:18] <Rkp15> ok thank you
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#976 [10:18] <deltagool_> CubeTheThird, just to be sure, can I have you walk me through it? I apologize for my ignorance. Bit of a learning curve for me. :/
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#978 [10:19] <CubeTheThird> deltagool_, ok. Run ipconfig, and find your default gateway
#979 [10:19] * joshawad [joshawad@notlogged] has joined #minecrafthelp
#980 [10:19] <joshawad> i cant join servers
#981 [10:19] <Paluten_23_> i don't know
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#984 [10:19] <CubeTheThird> joshawad, what happens when you try?
#985 [10:19] <joshawad> -is dying-
#986 [10:19] <Rkp15> http://paste.ubuntu.com
#987 [10:20] <joshawad> http://paste.ubuntu.com/11799635/
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#989 [10:20] <CubeTheThird> Paluten_23_, I would highly recommend you remove one of them and reboot your computer. It's generally not a good idea to have more than 1 security software installed
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#991 [10:20] <CubeTheThird> Rkp15, you have to press the "paste!" button to submit it first
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#993 [10:20] <needHelp> CubeTheThriid the server works
#994 [10:20] <Paluten_23_> Is that the solution ?
#995 [10:20] <CubeTheThird> joshawad, one moment
#996 [10:20] <CubeTheThird> Paluten_23_, most likely
#997 [10:21] <deltagool_> CubeTheThird, I have the default gateway.
#998 [10:21] <CubeTheThird> needHelp, then it's not all servers
#999 [10:21] <Paluten_23_> Okay thank you
#1000 [10:21] <needHelp> Yea
#1001 [10:21] <needHelp> Just the big server
#1002 [10:21] <CubeTheThird> joshawad, what anti-virus and firewall software do you have?
#1003 [10:21] <CubeTheThird> needHelp, please run a test on speedtest.net
#1004 [10:21] <joshawad> the one that came with windows?
#1005 [10:21] <needHelp> And my favorite server ;(
#1006 [10:21] <joshawad> but its worked before
#1007 [10:21] <joshawad> the firewall runs through a port in the router
#1008 [10:22] <CubeTheThird> joshawad, can you open a command prompt? (cmd) ?
#1009 [10:22] <joshawad> yes
#1010 [10:22] <needHelp> Loading
#1011 [10:22] <CubeTheThird> joshawad, run this command: ping authserver.mojang.com
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#1013 [10:22] <joshawad> nvm its working again
#1014 [10:23] <joshawad> timed out
#1015 [10:23] <joshawad> thanks!
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#1017 [10:23] <CubeTheThird> ok glad it works
#1018 [10:23] <deltagool_> CubeTheThird, where am I going with the Gateway?
#1019 [10:23] <needHelp> Speedtest.net doesn't work cube
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#1022 [10:24] <CubeTheThird> deltagool_, copy the default gateway, put it as the address in a new browser tab/window
#1023 [10:24] <Rkp15> https://justpaste.it/edit/9399335/a44600d8
#1024 [10:24] <Rkp15> ok i had to use a different website
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#1027 [10:25] <deltagool_> CubeTheThird, I have it input.
#1028 [10:25] <CubeTheThird> Rkp15, hmm can you make sure your mac is up to date?
#1029 [10:25] <needHelp> Cube speedtest.net don't work
#1030 [10:25] <Rkp15> whats the highest update for mac right now?
#1031 [10:25] <needHelp> Help
#1032 [10:25] <Rkp15> I have OS X Yosemite
#1033 [10:25] <needHelp> Mac air
#1034 [10:25] <CubeTheThird> deltagool_, that should open the router settings
#1035 [10:25] <needHelp> Cube
#1036 [10:25] <CubeTheThird> Rkp15, yes, but make sure you have all updates installed
#1037 [10:26] <CubeTheThird> ??> Rkp15 mac/software-update
#1038 [10:26] <VoxelHead> Rkp15: You need to install all available Software Updates available for your Mac.
#1039 [10:26] <VoxelHead> Rkp15: To do so, click the Apple icon in the top left of the screen, and click Software Update. Continue to install updates until there are none.
#1040 [10:26] <needHelp> Speedtest doesn't work
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#1042 [10:26] <Rkp15> ok i will check
#1043 [10:26] <CubeTheThird> needHelp, what do you mean by that?
#1044 [10:26] <needHelp> Can't take the speed test at speedtest.net because can't connect to the server
#1045 [10:26] <CubeTheThird> needHelp, it's not a server. It's a website
#1046 [10:26] <needHelp> Oh
#1047 [10:27] <deltagool_> CubeTheThird, I am supposed to be inputting the Gateway in a browser tab, correct? It is only opening a search.
#1048 [10:27] <needHelp> Why do we need to down
#1049 [10:27] <CubeTheThird> deltagool_, what are you using as the gateway?
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#1051 [10:28] <Rkp15> ok i am updating my mac i will be back if i have further concerns
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#1053 [10:28] <deltagool_> CubeTheThird, it is a Linksys.
#1054 [10:29] <CubeTheThird> deltagool_, ok.. but what did you find as the default gateway of your computer?
#1055 [10:29] <Misterjoshua> minecraft freezes when i cut wood
#1056 [10:29] <CubeTheThird> Misterjoshua, is that the only time it does this?
#1057 [10:29] <Misterjoshua> so far yes
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#1059 [10:30] * GameBroRobbie [GameBroRobbie@notlogged] has joined #minecrafthelp
#1060 [10:30] <Annoyedwithmojang> <cubethethird> I have pasted the latest crash report on the site the URL is http://paste.ubuntu.com/11799664/
#1061 [10:30] <CubeTheThird> Misterjoshua, what exactly do you mean by freezing?
#1062 [10:30] <CubeTheThird> Annoyedwithmojang, what anti-virus and firewall software do you have?
#1063 [10:30] <deltagool_> CubeTheThird, the Gateway code was 192.168.1.1. That is all I came up with.
#1064 [10:30] <needHelp_> Why do we need to download speed test
#1065 [10:30] <Annoyedwithmojang> McAfee
#1066 [10:30] <Misterjoshua> locks up, have to control alt delete to exit out
#1067 [10:30] <CubeTheThird> deltagool_, so you put 192.168.1.1 in a new browser tab and it only opened a search?
#1068 [10:31] <CubeTheThird> Annoyedwithmojang, eww.. did you pay for that?
#1069 [10:31] <deltagool_> CubeTheThird, yes.
#1070 [10:31] <Annoyedwithmojang> yes
#1071 [10:31] <CubeTheThird> needHelp_, to see if your connection speed is the problem
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#1073 [10:31] <CubeTheThird> Annoyedwithmojang, ah.. mcafee is a terrible anti-virus, and is known to cause the issue you are experiencing
#1074 [10:31] <CubeTheThird> deltagool_, what browser?
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#1077 [10:32] <Annoyedwithmojang> My brother has the same security set up on his computer and has no issues with his minecraft account
#1078 [10:32] <deltagool_> CubeTheThird, I am currently running Chrome.
#1079 [10:32] <needHelp_> Why so much adds
#1080 [10:32] <CubeTheThird> deltagool_, hmm.. that's odd. Can you try it in IE?
#1081 [10:33] <CubeTheThird> Annoyedwithmojang, well you can try running a malware scan, but if that doesn't work the only recommendation I have is removing mcafee
#1082 [10:33] <CubeTheThird> ??> Annoyedwithmojang av/adwcleaner
#1083 [10:33] <deltagool_> CubeTheThird, yes.
#1084 [10:33] <VoxelHead> Annoyedwithmojang: ADWCleaner is an utility to clean a PC which is infested with malware.
#1085 [10:33] <VoxelHead> Annoyedwithmojang: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1086 [10:33] <xales> Annoyedwithmojang: Then ask your brother how to fix it, contact McAfee and ask them to fix it, or remove it.
#1087 [10:33] <xales> CubeTheThird: fwiw, problem isn't with the software, it's with people not knowing how to use it. :v
#1088 [10:33] <Annoyedwithmojang> ok I will try the malware scan
#1089 [10:33] <needHelp_> Help
#1090 [10:34] * ickinho [ickinho@notlogged] has quit. (Quit: Web client closed)
#1091 [10:34] <needHelp_> It said this app might harm your computer for speedtes
#1092 [10:34] <needHelp_> T
#1093 [10:34] <deltagool_> CubeTheThird, it came up with the prompt we are looking for, but I have no way of logging in. It requires a username and password that I do not possess. Give me a bit to find them.
#1094 [10:35] <CubeTheThird> needHelp_, app? you shouldn't be installing anything from the website
#1095 [10:35] <CubeTheThird> deltagool_, it's likely written on your router
#1096 [10:35] <needHelp_> Software I mean
#1097 [10:36] <Misterjoshua> lock up only happens in survival,as soon as i hit a piece of wood the screen locks and wont unlock
#1098 [10:36] <deltagool_> CubeTheThird, is it a company login and password? I believe that I know the password, but the username is a mystery to me.
#1099 [10:37] * xoxzerkxox [xoxzerkxox@notlogged] has joined #minecrafthelp
#1100 [10:37] <xoxzerkxox> hey
#1101 [10:37] <CubeTheThird> Misterjoshua, hmm. Let's try doing a clean install of hte game
#1102 [10:37] <CubeTheThird> ??> Misterjoshua win/reinst
#1103 [10:37] * ta_ [ta_@notlogged] has joined #minecrafthelp
#1104 [10:37] <VoxelHead> Misterjoshua: You may need to reinstall the locally installed files that Minecraft puts into place.
#1105 [10:37] <VoxelHead> Misterjoshua: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1106 [10:37] <xoxzerkxox> can someone help me
#1107 [10:37] <CubeTheThird> deltagool_, typically it's admin
#1108 [10:37] <CubeTheThird> xoxzerkxox, what's the problem?
#1109 [10:38] <xoxzerkxox> when i try to play on multiplayer my minecraft crash
#1110 [10:38] <xoxzerkxox> no mods
#1111 [10:38] <xoxzerkxox> deleted minecraft and reinstalled
#1112 [10:38] <xoxzerkxox> also the .minecraft fıle
#1113 [10:38] <deltagool_> CubeTheThird, I'm in.
#1114 [10:38] <needHelp_> Doesn't work it still said inccorect header and length wider than 21 bit
#1115 [10:39] <CubeTheThird> deltagool_, ok. Try to find settings for security, filtering, or firewall
#1116 [10:39] <CubeTheThird> xoxzerkxox, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1117 [10:39] <xoxzerkxox> [18:29:42] [Thread-6/INFO]: OpenAL initialized. [18:29:42] [Sound Library Loader/INFO]: Sound engine started [18:29:48] [Client thread/INFO]: Created: 512x512 textures-atlas # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x001b6662, pid=4452, tid=7848 # # JRE version: Java(TM) SE Runtime Environment (8.0_45-b15) (build 1.8.0_45-b15) # Java VM: Java HotSpot(TM) Client VM (25.45-
#1118 [10:39] <CubeTheThird> xoxzerkxox, paste it onto http://paste.ubuntu.com no there
#1119 [10:39] <xoxzerkxox> oops
#1120 [10:40] <xoxzerkxox> wait
#1121 [10:40] <Misterjoshua> thanks i will try, thank you for your time
#1122 [10:40] <xoxzerkxox> http://paste.ubuntu.com/11799724/
#1123 [10:40] <xoxzerkxox> here you go
#1124 [10:41] <needHelp_> It said badly compressed packet - size of 62 is below server threshold of 256
#1125 [10:41] <needHelp_> Cube
#1126 [10:41] <needHelp_> The third help
#1127 [10:41] <CubeTheThird> needHelp_, I need to see results from your speed test
#1128 [10:42] <needHelp_> How
#1129 [10:42] <deltagool_> CubeTheThird, I'm not seeing anything relating to any of that. It's giving me several security options, but nothing pertaining to a firewall.
#1130 [10:43] <CubeTheThird> xoxzerkxox, it seems to be crashing because of something related to Akinsoft Software Engineering
#1131 [10:43] <CubeTheThird> deltagool_, what security options
#1132 [10:43] <xoxzerkxox> ow
#1133 [10:43] <CubeTheThird> needHelp_, from speedtest.net?
#1134 [10:43] <xoxzerkxox> well
#1135 [10:43] <needHelp_> Oh
#1136 [10:43] <CubeTheThird> xoxzerkxox, I'm going to recommend you run a malware scan
#1137 [10:43] <xoxzerkxox> im not at home and here is someting like internet cafe
#1138 [10:43] <needHelp_> Do we have to create a account
#1139 [10:44] <deltagool_> CubeTheThird, WPA-PSK's and several like that.
#1140 [10:44] <xoxzerkxox> im on vacatıon
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#1142 [10:44] <CubeTheThird> xoxzerkxox, so it's not your computer?
#1143 [10:44] <xoxzerkxox> noppe
#1144 [10:44] <CubeTheThird> needHelp_, no.. you don't need an account
#1145 [10:44] <xoxzerkxox> ı wanted to check the server where ım an admin
#1146 [10:44] <CubeTheThird> xoxzerkxox, ah.. can't really make recommendations then. Software or malware on that computer is blocking it
#1147 [10:44] <needHelp_> Ads so much
#1148 [10:44] <xoxzerkxox> cause there where couple problems
#1149 [10:45] <xoxzerkxox> then need to waıt ' zeeks
#1150 [10:45] <xoxzerkxox> weeks
#1151 [10:45] <xoxzerkxox> 2 *
#1152 [10:45] <CubeTheThird> needHelp_, then try testmy.net
#1153 [10:45] <xoxzerkxox> well ty for helping me
#1154 [10:46] <xoxzerkxox> take care cya
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#1156 [10:46] * xoxzerkxox [xoxzerkxox@notlogged] has quit. (Quit: Web client closed)
#1157 [10:47] <Spuds> Is anyone familiar with the CoFH commands? I am attempting to fill in a space with water after deleting a layer of cobblestone.
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#1160 [10:48] <CubeTheThird> what does CoFH stand for?
#1161 [10:48] <needHelp_> My ping is 351 ms 1.ww Mbps 0.96 mbps
#1162 [10:48] <needHelp_> Q.22 Mbps
#1163 [10:49] <CubeTheThird> needHelp_, wow.. that's very low
#1164 [10:49] <needHelp_> My ping is 351 download speed is 1.22 and upload speed 0.96
#1165 [10:49] <needHelp_> Help
#1166 [10:49] <CubeTheThird> needHelp_, you need a better internet connection
#1167 [10:49] <needHelp_> Oh
#1168 [10:49] <deltagool_> CubeTheThird, (Wireless Network, 2.4GHz b/g/n), (Enabled SSID Broadcast), (Security Options: WPA2-PSK[AES])
#1169 [10:49] <needHelp_> Thx
#1170 [10:49] <Spuds> I am not completely sure. But it appears to be related to worldedit. I'm trying to use it to fill in a space as a river
#1171 [10:49] <CubeTheThird> Spuds, ah, sorry we don't support mods here
#1172 [10:49] * ivan01 [ivan01@notlogged] has joined #minecrafthelp
#1173 [10:50] <needHelp_> So I need better internet connection
#1174 [10:50] <Spuds> Ah, thanks and sorry to bug you guys
#1175 [10:50] <CubeTheThird> needHelp_, that's right
#1176 [10:50] <needHelp_> Let me try
#1177 [10:50] <ivan01> i need help
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#1179 [10:51] <needHelp_> How do I get better internet connection
#1180 [10:51] <CubeTheThird> needHelp_, contact your Internet Service Provider
#1181 [10:51] <needHelp_> How
#1182 [10:52] <needHelp_> I only 10
#1183 [10:52] <needHelp_> year old
#1184 [10:52] <CubeTheThird> needHelp_, then I'd recommend you ask a parent or guardian about that
#1185 [10:52] <needHelp_> How about reset my internet?
#1186 [10:52] <needHelp_> I can do that cubethethrid
#1187 [10:53] <CubeTheThird> reset?
#1188 [10:53] <needHelp_> Restart I mean
#1189 [10:53] <needHelp_> Reboot
#1190 [10:53] <deltagool_> CubeTheThird, any thoughts?
#1191 [10:53] <CubeTheThird> deltagool_, I'm not sure, since it doesn't sound like you have security settings on it
#1192 [10:54] <CubeTheThird> needHelp_, ok... you can try that I suppose
#1193 [10:54] * Misterjoshua [Misterjoshua@notlogged] has quit. (Quit: Web client closed)
#1194 [10:54] <needHelp_> Brb
#1195 [10:55] <deltagool_> CubeTheThird, alright. Any suggestions as to where I could take it to get this figured out? I know a couple of good IT guys, I just don't know if this sort of thing would be somthing they'd be interested in working on.
#1196 [10:56] <CubeTheThird> deltagool_, you may want to try asking there. You could also try running the dedicated server software instead of using the Open to LAN functionality, though I suspect you may get similar results
#1197 [10:56] <needHelp_> Still doesn't work ;(
#1198 [10:56] <needHelp_> ;(
#1199 [10:56] <needHelp_> ;;;;;(;(;((;(;(;(;(;((;
#1200 [10:56] <deltagool_> CubeTheThird, alright, I'll give the easier of the two a try first, then go to my IT. Thank you very much for your help!
#1201 [10:57] <needHelp_> Can't I just bring my computer some where else
#1202 [10:57] <CubeTheThird> needHelp_, you could try that yes
#1203 [10:58] * Annoyedwithmojang [Annoyedwithmojang@notlogged] has quit. (Ping timeout: 204 seconds)
#1204 [10:59] <needHelp_> Didn't work
#1205 [10:59] <needHelp_> How about restarting my of
#1206 [10:59] <needHelp_> Of
#1207 [11:00] <needHelp_> Pc
#1208 [11:00] <CubeTheThird> needHelp_, you can do that, but it won't give you a better internet connection
#1209 [11:00] <needHelp_> Right what
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#1211 [11:02] * TGB [TGB@notlogged] has joined #minecrafthelp
#1212 [11:02] <TGB> I'm needHelp change name
#1213 [11:03] <TGB> Cubethethrid
#1214 [11:03] <CubeTheThird> yes?
#1215 [11:03] <TGB> I'm needhelp_
#1216 [11:03] <CubeTheThird> yes I'm aware
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#1218 [11:04] * _SnowPL_ [_SnowPL_@notlogged] has joined #minecrafthelp
#1219 [11:04] <_SnowPL_> Hi
#1220 [11:04] <CubeTheThird> hello _SnowPL_
#1221 [11:04] <_SnowPL_> Is there a technical support?
#1222 [11:04] * TGB___ [TGB___@notlogged] has joined #minecrafthelp
#1223 [11:05] <xales> _SnowPL_: That would be this.
#1224 [11:05] <CubeTheThird> _SnowPL_, this chatroom is for vanilla minecraft tech support yes
#1225 [11:06] <TGB___> When I restart my pc the server works then I leave to join hypixel doesn't work when I retry join mineplex doesn't work this time
#1226 [11:06] <TGB___> Weird
#1227 [11:07] * victor [victor@notlogged] has joined #minecrafthelp
#1228 [11:07] <TGB___> But still I needhelp
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#1230 [11:07] * victor [victor@notlogged] has quit. (Client Quit)
#1231 [11:07] <CubeTheThird> TGB___, You still need a better internet connnection
#1232 [11:07] <TGB___> Cube
#1233 [11:07] <TGB___> Help
#1234 [11:08] * cbal [cbal@notlogged] has joined #minecrafthelp
#1235 [11:08] <TGB___> Tried
#1236 [11:08] <cbal> connection lost error message - internal exception - trying to connect to multi player server
#1237 [11:09] <CubeTheThird> cbal, what's the server address?
#1238 [11:09] <cbal> where do i find that?
#1239 [11:09] <TGB___> Bad packet means?
#1240 [11:09] * adencraft2k___ [adencraft2k___@notlogged] has joined #minecrafthelp
#1241 [11:10] <TGB___> Cube
#1242 [11:10] <CubeTheThird> TGB___, typically that's an issue with modded server, but your connection speed is most likely the problem
#1243 [11:10] <CubeTheThird> cbal, it's what you used to connect to the server..?
#1244 [11:10] <TGB___> Oh
#1245 [11:11] <adencraft2k___> I need help, I got a new laptop today and when I am pressing buttons to move in Minecraft, it locks the trackpad. Can anybody help me with this?
#1246 [11:11] <TGB___> Be back in 10 min named something else
#1247 [11:11] <CubeTheThird> adencraft2k___, that would be settings configured with your trackpad to be disabled when the keyboard is in usage
#1248 [11:12] <cbal> i'm sorry - this is for my kids. I only set up the profile name.
#1249 [11:12] <cbal> under server name it says minecraft serverun
#1250 [11:13] <adencraft2k___> CubeTheThird I can't find anywhere to configure it.
#1251 [11:13] <CubeTheThird> cbal, what's under server address?
#1252 [11:13] <cbal> Cube - nothing
#1253 [11:13] <CubeTheThird> adencraft2k___, it should be in the control panel, in mouse and keyboard settings (or similar)
#1254 [11:13] <CubeTheThird> cbal, it's blank?
#1255 [11:14] <cbal> yes - maybe the kids did something?!?!
#1256 [11:14] <CubeTheThird> cbal, if there isn't an address it won't be able to connect to anything. Do you know what server they want to connect to?
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#1258 [11:15] <cbal> Cube - they were playing "high pixel". Does that make sense?
#1259 [11:16] <CubeTheThird> cbal, ok. The address should be mc.hypixel.net
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#1262 [11:17] <cbal> Cube - ok - I see server name is MINEPEX? - try to connect then says connection lost java.lang.illegalargumentexception
#1263 [11:17] <TGB___> Thx for helping any ways
#1264 [11:18] <TGB___> Doesn't work
#1265 [11:18] <TGB___> Bye
#1266 [11:18] <CubeTheThird> cbal, what's the address for tha tone?
#1267 [11:18] <CubeTheThird> *that one
#1268 [11:18] <adencraft2k___> CubeTheThird I have looked everywhere in mouse settings and the trackpad settings but still can't find anything
#1269 [11:19] <cbal> Cube - got it!!! It started to work. Not sure what i did, but my son says THANK YOU!
#1270 [11:19] <CubeTheThird> glad it works!
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#1278 [11:26] <Annoyedwithmojang> Thanks to @cubeTheThird for your suggestions, Ive sorted my firewall and my issues seem to have gone, thanks very much
#1279 [11:26] <Hello> Having trouble with the sound for minecraft
#1280 [11:26] <CubeTheThird> Annoyedwithmojang, oh glad you got it!
#1281 [11:26] <CubeTheThird> Hello, what's the problem?
#1282 [11:27] * Mascininja [Mascininja@notlogged] has joined #minecrafthelp
#1283 [11:26] <Hello> All the volume settings are turned all the way up and I also have deleted the app and reinstalled it
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#1285 [11:27] * adencraft2k___ [adencraft2k___@notlogged] has quit. (Ping timeout: 204 seconds)
#1286 [11:29] <Hello> There is no sound coming from the game
#1287 [11:29] <Hello> There is no sound coming from the game
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#1290 [11:30] <HansRifqi> CubeTheThird.. its still like this.. i already have Java 8 Update 45 , and JRE 7u80 Win x64 .. still not working
#1291 [11:30] <CubeTheThird> Hello, you have your system java volume turned up?
#1292 [11:30] <CubeTheThird> ??> HansRifqi launcher/game-output
#1293 [11:30] * LucasWey [LucasWey@notlogged] has joined #minecrafthelp
#1294 [11:30] <VoxelHead> HansRifqi: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1295 [11:30] <VoxelHead> HansRifqi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1299 [11:31] <Hello> The Java volume is that the game itself ?? If so then yes it's turned all the way up
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#1301 [11:32] <PidGame_cz> i have got problem with playing on singleplayer and multiplayer if i join on a multiplayer server dont start, and if i join on the singleplayer my minecraft crash
#1302 [11:32] <PidGame_cz> can you help me?
#1303 [11:32] <Extreme-> Hello: Are you sure the in-game volume is not muted?
#1304 [11:32] <CubeTheThird> Hello, no.. your system volume setting for java
#1305 [11:33] <CubeTheThird> PidGame_cz, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1306 [11:33] <PidGame_cz> how can i make it?
#1307 [11:33] <HansRifqi> CubeTheThird Launcer http://paste.ubuntu.com/11799924/
#1308 [11:33] <PidGame_cz> ok
#1309 [11:33] <PidGame_cz> wait please
#1310 [11:33] <CubeTheThird> HansRifqi, you do not appear to be able to download the most recent version of the game. what anti-virus and firewall software do you have?
#1311 [11:34] <Hello> How do I know if it's muted ?
#1312 [11:34] <Hello> Looks like the volume is all the way turned up
#1313 [11:34] <CubeTheThird> Hello, what Operating System are you running?
#1314 [11:34] <Hello> On my ipad
#1315 [11:35] <CubeTheThird> Hello, wait you mean Minecraft pocket edition?
#1316 [11:35] <Hello> Yes
#1317 [11:36] <CubeTheThird> oh.. dono then
#1318 [11:36] * brennan [brennan@notlogged] has joined #minecrafthelp
#1319 [11:36] <CubeTheThird> Hello, have you tried uninstalling and reinstalling it?
#1320 [11:36] <brennan> yes
#1321 [11:36] <Hello> Yes
#1322 [11:36] <CubeTheThird> brennan, do you need something?
#1323 [11:36] <PidGame_cz> how can i copy url of error?
#1324 [11:36] <brennan> yes
#1325 [11:36] <CubeTheThird> brennan, what would that be?
#1326 [11:37] <CubeTheThird> PidGame_cz, it's the website address of where you pasted it. You can press f6 to highlight that
#1327 [11:37] <brennan> minecraft won't open it keeps crashing and it says this - bmg: Unable to fit: minecraft:items/shears - size: 128x128 - Maybe try a lowerresolution resourcepack?
#1328 [11:37] <CubeTheThird> brennan, that would suggest you are using a resource pack too large for your graphics card to handle
#1329 [11:37] <brennan> what can i do to fix that?
#1330 [11:37] <Mascininja_> Hello, when I log in with the Minecraft Launcher 1.6.11 it sais: "Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked (SockedException: Unrecognized Windows Sockets error: 10106: create)
#1331 [11:37] <brennan> how do i remove the resource pack?
#1332 [11:37] <CubeTheThird> brennan, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1333 [11:37] <HansRifqi> @CubetheThird Anti Virus: Avast
#1334 [11:38] <brennan> ok
#1335 [11:38] <CubeTheThird> HansRifqi, avast free?
#1336 [11:38] <CubeTheThird> brennan, there, open the resourcepacks folder
#1337 [11:38] <CubeTheThird> Mascininja_, can you open cmd as administrator?
#1338 [11:38] <HansRifqi> @CubeTheThird Yeah
#1339 [11:38] <CubeTheThird> ??> HansRifqi tools/hjt
#1340 [11:38] <VoxelHead> HansRifqi: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1341 [11:38] <brennan> ok
#1342 [11:38] <VoxelHead> HansRifqi: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1343 [11:38] <Hello> So is it an issue w the app ?
#1344 [11:39] * multicraft34 [multicraft34@notlogged] has joined #minecrafthelp
#1345 [11:39] <CubeTheThird> Hello, no idea. We don't often support the pocket edition here
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#1349 [11:40] <Extreme-> Hello: again, have you checked the volume inside the game?
#1350 [11:40] <Mascininja_> CubeTheThird, it doesn't work :/
#1351 [11:40] <Hello> Oh ok. Thank you for your helo
#1352 [11:40] <CubeTheThird> Mascininja_, .. what do you mean? you can't open cmd?
#1353 [11:41] <Mascininja_> Nope
#1354 [11:41] <Extreme-> Hello: Press the settings button at the lower right and look for the last section for audio, make sure "Sound Volume" is set to max
#1355 [11:41] <HansRifqi> @VoxelHead http://paste.ubuntu.com/11799996/
#1356 [11:42] * ngelBeauty [ngelBeauty@notlogged] has joined #minecrafthelp
#1357 [11:42] <ngelBeauty> hey
#1358 [11:42] <CubeTheThird> Mascininja_, .. why not?
#1359 [11:42] <CubeTheThird> hello ngelBeauty
#1360 [11:42] <JT> I am having trouble using Minecraft. when I attempt to connect to servers, it gives a java.lang.nullexception:group error. Single player games crash. I have uninstalled all versions of java and reinstalled most current version. I have uninstalled Minecraft and reinstalled fresh copy. I did notice that Mcafee had an update yesterday. Using Windows Firewall. Any suggestions?
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#1362 [11:42] <ngelBeauty> My name is AngelBeauty
#1363 [11:43] <CubeTheThird> HansRifqi, hmm you appear to have some mcafee software installed
#1364 [11:43] <CubeTheThird> ??> HansRifqi av/mcafee/uninstall
#1365 [11:43] <VoxelHead> HansRifqi: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#1367 [11:43] <CubeTheThird> JT, did you pay for mcafee?
#1368 [11:43] <Mascininja_> I open the launcher, then it tells me to log in, i put email and pass and it sais what I said before
#1369 [11:43] <CubeTheThird> Mascininja_, open the start menu, search for cmd, right-click on it, and open it as administrator
#1370 [11:44] <JT> We have the mcafee version that comes with our ISP.
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#1373 [11:44] <ngelBeauty> When I try to download mods and thing it ever lets me and sometimes it says i need java
#1374 [11:44] <HansRifqi> I nEed to uninstall mcafee?
#1375 [11:44] <CubeTheThird> JT, ah.. mcafee is crap, and is known to cause your issue. I would recommend removing it and installing something else like avast
#1376 [11:44] <CubeTheThird> HansRifqi, that's right
#1377 [11:44] <CubeTheThird> ngelBeauty, we do not support mods here
#1378 [11:44] <ngelBeauty> Okay
#1379 [11:45] <Mascininja_> Yeah, I did it, then what should I do? If I log in it sais the same thing..
#1380 [11:45] * ngelBeauty is now known as AngelBeautyMc
#1381 [11:45] <JT> Mcafee has worked along side Minecraft for a long time now without problems. Any reason it would start now? Besides we also use Mcafee Parental Controls so I really would like advice on solving the problem so that both programs work together.
#1382 [11:46] <Extreme-> JT: What is your firewall set to?
#1383 [11:46] <CubeTheThird> Mascininja_, in cmd run this command: netsh winsock reset
#1384 [11:46] <JT> It is just default Windows firewall
#1385 [11:46] <Extreme-> JT: I mean in McAfee.
#1386 [11:47] <Mascininja_> what is cmd? sorry I'm not english
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#1390 [11:47] <JT> It is using Windows firewall and it just says windows firewall: On. Thanks for your help, btw.
#1391 [11:48] * leon109 [leon109@notlogged] has joined #minecrafthelp
#1392 [11:48] <leon109> 8lojjjjjjjn 98[-08mg=
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#1395 [11:48] <AngelBeautyMc> Hi I don't get the point of realms are they like servers?
#1396 [11:49] <HansRifqi> CubeTheThird , i did uninstall mcafee , then? #sorrybadenglish
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#1399 [11:49] <AngelBeautyMc> #help
#1400 [11:49] <AngelBeautyMc> Hi I don't get the point of realms are they like servers?
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#1403 [11:50] <CubeTheThird> HansRifqi, reboot your computer after that
#1404 [11:51] <CubeTheThird> Mascininja_, again, search for cmd in the start menu
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#1406 [11:51] <mutant_llama1> I need help! I forgot my password and when I went to reset it at mojang.com, I never got the email.
#1407 [11:51] <CubeTheThird> mutant_llama1, how long have you waited for it?
#1408 [11:52] <mutant_llama1> A day
#1409 [11:52] <CubeTheThird> ??> HansRifqi scold/pm
#1410 [11:52] * jblingel23 [jblingel23@notlogged] has quit. (Client Quit)
#1411 [11:52] <VoxelHead> HansRifqi: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1412 [11:52] <CubeTheThird> mutant_llama1, then I recommend you contact Mojang
#1413 [11:52] <CubeTheThird> ??> mutant_llama1 mojang/email
#1414 [11:52] <VoxelHead> mutant_llama1: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1415 [11:52] <VoxelHead> mutant_llama1: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1416 [11:52] <JT> Any other suggestions for the java.lang.nullpointerexceptions short of uninstalling Mcafee?
#1417 [11:52] <CubeTheThird> JT, make sure mcafee is not blocking java or minecraft
#1418 [11:52] <JT> Do you happen to know where to look for this information?
#1419 [11:53] <Mascininja_> but I can't go to the start menu!
#1420 [11:53] <Mascininja_> I open minecraft.exe and it tells me to log in
#1421 [11:53] <Extreme-> JT: Can you provide a screenshot of your McAfee interface you're getting from verizon (I'm assuming)?
#1422 [11:54] <mutant_llama1> wait, I need my transaction id. how do I get that?
#1423 [11:54] <CubeTheThird> Mascininja_, the start menu on your computer, not in minecraft
#1424 [11:54] <JT> I did try to turn off firewall to see if that would help but still got the same error. How would I upload a screen shot on here?
#1425 [11:54] <CubeTheThird> mutant_llama1, it should be in the confirmation email from the purchase. what method of payment did you use?
#1426 [11:54] * Ricoz [Ricoz@notlogged] has joined #minecrafthelp
#1427 [11:54] <mutant_llama1> My mom paid for it with her debit card I think. Not sure though.
#1428 [11:54] * HansRifqi [HansRifqi@notlogged] has quit. (Ping timeout: 204 seconds)
#1429 [11:54] <Mascininja_> Cubthethird I know I'm looking like a dumb newbie but what is cmd?
#1430 [11:55] <CubeTheThird> mutant_llama1, when was it purchased?
#1431 [11:55] <mutant_llama1> A couple of years ago.
#1432 [11:55] <CubeTheThird> Mascininja_, the command prompt
#1433 [11:55] <mutant_llama1> It was under her email at the time.
#1434 [11:55] <Extreme-> JT: Press the "PrtScr" button at the top right of your keyboard. It will copy the screen to your clipboard, then go to http://imgur.com/about and click the "upload images" button at the top and paste the image with Control+V.
#1435 [11:55] <Mascininja_> ooookok I'm there
#1436 [11:55] <CubeTheThird> mutant_llama1, ask her to check for a confirmation email then
#1437 [11:55] <Mascininja_> so what should I write there?
#1438 [11:55] <CubeTheThird> Mascininja_, write: netsh winsock reset
#1439 [11:56] <Mascininja_> no slash before?
#1440 [11:56] <JT> that website is blocked on my computer. Another route?
#1441 [11:56] <CubeTheThird> Mascininja_, no, just that
#1442 [11:57] <Mascininja_> ok wait please
#1443 [11:57] * Dalleeert [Dalleeert@notlogged] has joined #minecrafthelp
#1444 [11:58] <Extreme-> JT: No. What happens when you go to https://imgur.com/about or https://authserver.mojang.com/ in your browser?
#1445 [11:58] * WTF_Mathias_MMO [WTF_Mathias_MMO@notlogged] has joined #minecrafthelp
#1446 [11:58] <mutant_llama1> hey, you know what? looks like she didn't log out of her email last time she used m ycomputer for it. I found the email.
#1447 [11:58] <Mascininja_> ok know it tells me Winsock has been reiniciated (something like this) and I have to turn off the pc
#1448 [11:58] <Extreme-> JT: If you are getting an SSL error, then your problem is your Mcafee Parental Controls MITMing secure connections.
#1449 [11:58] * HansRifqi [HansRifqi@notlogged] has joined #minecrafthelp
#1450 [11:59] <JT> My parental control software has that website blocked.
#1451 [11:59] <Extreme-> Correct, you will need to disable it.
#1452 [11:59] <mutant_llama1> So which number do I use?
#1453 [11:59] <Mascininja_> I'll be there in 5 minutes, I hope it'll work :)
#1454 [12:00] <CubeTheThird> ??> mutant_llama1 account/trans-id/braintree
#1455 [12:00] <VoxelHead> mutant_llama1: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#1456 [12:00] <VoxelHead> mutant_llama1: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#1457 [12:00] <CubeTheThird> mutant_llama1, do NOT paste the number here
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#1460 [12:02] * WTF_Mathias_MMO [WTF_Mathias_MMO@notlogged] has joined #minecrafthelp
#1461 [12:02] <CubeTheThird> ??> HansRifqi scold/pm
#1462 [12:02] <VoxelHead> HansRifqi: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1463 [12:02] * Dalleeert [Dalleeert@notlogged] has quit. (Quit: Web client closed)
#1464 [12:03] <HansRifqi> still not working, after i reboot
#1465 [12:03] <CubeTheThird> HansRifqi, ok. Uninstall avast, reboot your computer, and reinstall it
#1466 [12:03] <HansRifqi> okey
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#1469 [12:05] <WTF_Mathias_MMO> can som body help me wen i go in the minecraft luncher and lunches it, it shows me a error mesege and there was a link and after the guide it sade ishud give you this link= http://paste.ubuntu.com/11800089/
#1470 [12:06] <CubeTheThird> WTF_Mathias_MMO, you did not paste the complete dxdiag report onto the website
#1471 [12:06] <WTF_Mathias_MMO> no i diden't
#1472 [12:06] <CubeTheThird> WTF_Mathias_MMO, please do, and give a new link here
#1473 [12:06] <WTF_Mathias_MMO> ok
#1474 [12:06] * NoHaxJustPimnger [NoHaxJustPimnger@notlogged] has joined #minecrafthelp
#1475 [12:07] <NoHaxJustPimnger> a
#1476 [12:07] <NoHaxJustPimnger> wq
#1477 [12:07] <NoHaxJustPimnger> wq
#1478 [12:07] <NoHaxJustPimnger> hey
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#1481 [12:07] <CubeTheThird> NoHaxJustPimnger, do you need something?
#1482 [12:07] <WTF_Mathias_MMO> here is a new link= http://paste.ubuntu.com/11800142/
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#1486 [12:08] <CubeTheThird> WTF_Mathias_MMO, you still didn't paste the whole report
#1487 [12:08] <RCW21> help me i have been playing minecraft alot before on multiplayer and lately its always been lagging on every server i have been playing and i dont know what to do
#1488 [12:08] <WTF_Mathias_MMO> oh crap sorry il be back
#1489 [12:08] <mrminecraft6464> Can someone help with this: http://paste.ubuntu.com/11800131/
#1490 [12:08] <CubeTheThird> RCW21, does it lag in singleplayer?
#1491 [12:08] * MinecraftStud51 [MinecraftStud51@notlogged] has joined #minecrafthelp
#1492 [12:08] <CubeTheThird> mrminecraft6464, one moment
#1493 [12:08] <RCW21> im not sure i never do single player
#1494 [12:08] * HansRifqi [HansRifqi@notlogged] has quit. (Ping timeout: 204 seconds)
#1495 [12:09] <WTF_Mathias_MMO> do you mean every thing?
#1496 [12:09] <CubeTheThird> mrminecraft6464, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#1497 [12:09] <CubeTheThird> RCW21, can you test please?
#1498 [12:09] <CubeTheThird> WTF_Mathias_MMO, yes, EVERYTHING
#1499 [12:09] <RCW21> yeah give me one second
#1500 [12:09] <XJ0461> Hey there, I believe I need some help with java. When I attempt to connect to (any) multiplayer server, i get the error message "java.lang.nullpointerexception: group". I've already tried reinstalling java, to no avail. Single player crashes upon attempted entry into the world probably for the same reason
#1501 [12:09] <Mascininja> CubeTheThird, if I knew you in real life, i'd be your slave for the eternity, thanks a lot for helping me and helping others (sorry for bad english)
#1502 [12:09] <CubeTheThird> XJ0461, what anti-virus and firewall software do you have?
#1503 [12:09] <CubeTheThird> Mascininja, so it worked?
#1504 [12:09] <XJ0461> Verizon internet security suite (powered by Mcafee)
#1505 [12:09] * Carlos [Carlos@notlogged] has joined #minecrafthelp
#1506 [12:09] <MinecraftStud51> my minecraft multiplayer is not working
#1507 [12:10] <Mascininja> yes, it worked
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#1509 [12:10] <CubeTheThird> XJ0461, ah.. mcafee is crap. I'd recommend you remove it and install something like avast instead
#1510 [12:10] <Mascininja> thank you, really
#1511 [12:10] <CubeTheThird> MinecraftStud51, what's the problem?
#1512 [12:10] <CubeTheThird> Mascininja, glad it works! have fun!
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#1514 [12:10] <RCW21> ok my single player also lags cubethethird
#1515 [12:10] <MinecraftStud51> my minecraft multiplayer is not working
#1516 [12:11] <Mascininja> thanks bro
#1517 [12:11] <CubeTheThird> RCW21, lag as in low FPS/
#1518 [12:11] <CubeTheThird> ?
#1519 [12:11] <CubeTheThird> MinecraftStud51, what happens when you try?
#1520 [12:11] * rossa [rossa@notlogged] has joined #minecrafthelp
#1521 [12:11] <RCW21> yes and when the chunks are on the lowest you can be
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#1524 [12:11] <CubeTheThird> RCW21, what kind of graphics card do you have?
#1525 [12:12] <RCW21> what does that mean?
#1526 [12:12] <CubeTheThird> ??> RCW21 win/dxdiag
#1527 [12:12] <VoxelHead> RCW21: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1528 [12:12] * jjjkkkooo123 [jjjkkkooo123@notlogged] has quit. (Quit: Web client closed)
#1529 [12:13] <WTF_Mathias_MMO> here is the new link cube link= http://paste.ubuntu.com/11800168/
#1530 [12:13] <CubeTheThird> WTF_Mathias_MMO, one moment
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#1534 [12:14] <CubeTheThird> WTF_Mathias_MMO, ok.. that's still not the complete report, but I suppose it will due
#1535 [12:14] <Dalleeert> help me why is the pixelformat not allert?
#1536 [12:14] <CubeTheThird> Dalleeert, do you have a dxdiag report?
#1537 [12:14] * Mascininja [Mascininja@notlogged] has quit. (Ping timeout: 204 seconds)
#1538 [12:14] <Dalleeert> no
#1539 [12:14] <MinecraftStud51> i have it on my xbox so when i try to press the start button it does not show up on my my screen
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#1543 [12:15] <CubeTheThird> MinecraftStud51, what kind of multiplayer are you referring to?
#1544 [12:15] <MinecraftStud51> 2 player is that what you are asking
#1545 [12:16] * HelpPls [HelpPls@notlogged] has joined #minecrafthelp
#1546 [12:16] <WTF_Mathias_MMO> sireesly cube its going to take a long time to get the full report or du you mean that i nead to give you the minecraft log?
#1547 [12:16] <HelpPls> Hi?
#1548 [12:16] <CubeTheThird> MinecraftStud51, you mean splitscreen?
#1549 [12:16] <MinecraftStud51> yes
#1550 [12:16] <HelpPls> I am writing my username and password and for some reason it isn't letting me login, I cannot remember the email I used or my mojang acc, please help.
#1551 [12:17] <CubeTheThird> WTF_Mathias_MMO, just hold on
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#1553 [12:17] <WTF_Mathias_MMO> ok
#1554 [12:17] <CubeTheThird> MinecraftStud51, make sure your xbox is connected to an HDTV, using an HDMI cable, and that the console is running in 1080p video mode
#1555 [12:17] <CubeTheThird> HelpPls, please test all your emails here: http://www.minecraft.net/retrievename
#1556 [12:18] * Pickax [Pickax@notlogged] has joined #minecrafthelp
#1557 [12:18] <CubeTheThird> WTF_Mathias_MMO, ok try installing this: http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3304_W81x64_A.zip?acerid=635171467692606844&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20V3-571&OS=81P1&LC=en&BC=ACER&SC=PA_4
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#1559 [12:18] <WTF_Mathias_MMO> ok
#1560 [12:18] <SpaceWeed> I can get help with a plugin here?
#1561 [12:19] <CubeTheThird> SpaceWeed, nope sorry
#1562 [12:19] <RCW21> ok voxelhead i did all tthe instructions required now what?
#1563 [12:19] <SpaceWeed> Okay thanks :)
#1564 [12:19] <CubeTheThird> RCW21, give the link to your report here
#1565 [12:19] * SpaceWeed [SpaceWeed@notlogged] has quit. (Client Quit)
#1566 [12:19] <RCW21> http://paste.ubuntu.com/11800196/
#1567 [12:19] <WTF_Mathias_MMO> btw cube just so u now i am using an acer
#1568 [12:19] <Pickax> Can someone help it said i had my account migrated when it wasnt and i cant log in with the password that i have please help
#1569 [12:19] <CubeTheThird> RCW21, one moment
#1570 [12:19] <CubeTheThird> WTF_Mathias_MMO, yes I'm aware. That driver is from the acer website
#1571 [12:20] <CubeTheThird> Pickax, you will have to contact Mojang about this
#1572 [12:20] <CubeTheThird> ??> Pickax mojang/email
#1573 [12:20] <VoxelHead> Pickax: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1574 [12:20] <VoxelHead> Pickax: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1575 [12:20] <Pickax> thanks
#1576 [12:20] <CubeTheThird> RCW21, ok start by installing this driver update: https://downloadcenter.intel.com/download/24964/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1577 [12:20] <MinecraftStud51> right now it is on video 2
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#1579 [12:21] <Gamergoku555> graphics
#1580 [12:21] <Pickax> but i used my brothers email not mine
#1581 [12:21] <CubeTheThird> MinecraftStud51, no idea what you mean by that
#1582 [12:21] <WTF_Mathias_MMO> cube if you need help to help other peapole i can help i am good to that stuff
#1583 [12:21] * Gamergoku555 [Gamergoku555@notlogged] has quit. (Quit: Web client closed)
#1584 [12:21] <RCW21> which file cube?
#1585 [12:21] <Deniz> My account information isn't going thru???
#1586 [12:21] <CubeTheThird> RCW21, the first one
#1587 [12:22] <CubeTheThird> Deniz, what do you mean exactly?
#1588 [12:22] <Deniz> Like I'm logging in to my minecraft but the app doesn't allow it to go thru
#1589 [12:22] <CubeTheThird> Deniz, does it give you an error message of some kind?
#1590 [12:23] <WTF_Mathias_MMO> cube it did not work
#1591 [12:23] <Deniz> It says unknown password or username
#1592 [12:23] <CubeTheThird> WTF_Mathias_MMO, you.. couldn't install the driver?
#1593 [12:23] <CubeTheThird> Deniz, what is your minecraft username?
#1594 [12:23] <Deniz> Golden717
#1595 [12:24] <WTF_Mathias_MMO> the setup dident work for some reasob
#1596 [12:24] <WTF_Mathias_MMO> up reason
#1597 [12:24] <WTF_Mathias_MMO> ups
#1598 [12:24] <CubeTheThird> WTF_Mathias_MMO, did it give you an error message?
#1599 [12:24] * HelpPls [HelpPls@notlogged] has quit. (Quit: Web client closed)
#1600 [12:24] <CubeTheThird> Deniz, are you logging in with your username or email?
#1601 [12:24] <WTF_Mathias_MMO> yeas
#1602 [12:24] <Deniz> Email
#1603 [12:25] <CubeTheThird> WTF_Mathias_MMO, which is..?
#1604 [12:25] <CubeTheThird> Deniz, have you tried resetting your password?
#1605 [12:25] <WTF_Mathias_MMO> ill send it to you
#1606 [12:25] <Deniz> Yes, still doesn't work
#1607 [12:25] <CubeTheThird> Deniz, are you able to login to account.mojang.com/me ?
#1608 [12:25] <HansRifqi> @CubeTheThird Still not work after i install avast..
#1609 [12:26] <CubeTheThird> HansRifqi, ok let's do a malware scan
#1610 [12:26] <CubeTheThird> ??> HansRifqi av/adwcleaner
#1611 [12:26] <VoxelHead> HansRifqi: ADWCleaner is an utility to clean a PC which is infested with malware.
#1612 [12:26] <VoxelHead> HansRifqi: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1613 [12:26] * _ItsMichael_ [_ItsMichael_@notlogged] has joined #minecrafthelp
#1614 [12:26] <Deniz> No I'm am not
#1615 [12:26] <CubeTheThird> Deniz, then the only thing I can recommend is emailing Mojang
#1616 [12:26] <RCW21> cubethethird, its not downloading it
#1617 [12:26] <CubeTheThird> ??> Deniz mojang/email
#1618 [12:26] <VoxelHead> Deniz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1619 [12:26] <VoxelHead> Deniz: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1620 [12:26] <CubeTheThird> RCW21, oh?
#1621 [12:27] <_ItsMichael_> hi
#1622 [12:26] <RCW21> it just says downloading from site and doesnt do anything with no bar of how long
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#1626 [12:26] <CubeTheThird> hello _ItsMichael_
#1627 [12:27] <CubeTheThird> RCW21, what web browser are you using?
#1628 [12:27] <WTF_Mathias_MMO> here is the error messege= This system does not meet the minimum requirements for software installation
#1629 [12:27] <CubeTheThird> O.o
#1630 [12:27] <RCW21> internet explorer
#1631 [12:28] <Pickax> does mojang have a phone so i can call them
#1632 [12:28] <_ItsMichael_> icant login on minecraft singleplayer and multiplayer
#1633 [12:28] <CubeTheThird> RCW21, I would highly recommend you use a different browser, like Firefox or chrome
#1634 [12:28] <CubeTheThird> Pickax, they do not
#1635 [12:29] * dieclashgruppe [dieclashgruppe@notlogged] has joined #minecrafthelp
#1636 [12:29] <CubeTheThird> _ItsMichael_, what happens when you try?
#1637 [12:29] <Pickax> can i call microsoft them?
#1638 [12:29] <Pickax> then*
#1639 [12:29] <_ItsMichael_> i was game out old time
#1640 [12:29] <dieclashgruppe> hi
#1641 [12:29] <Afootpluto> Pickax, no
#1642 [12:29] <CubeTheThird> Pickax, go ahead, but they won't be able to help you. THe company is still run by Mojang. Just email and wait
#1643 [12:30] * dieclashgruppe [dieclashgruppe@notlogged] has quit. (Client Quit)
#1644 [12:30] <WTF_Mathias_MMO> cube can you pleas help me now?
#1645 [12:30] <Pickax> i think someone hacked me then
#1646 [12:30] * lawless0806 [lawless0806@notlogged] has joined #minecrafthelp
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#1648 [12:30] <HansRifqi> CubeTheThird , i already scan.. then if give you logfile?
#1649 [12:30] <CubeTheThird> HansRifqi, no, just run a scan then a clean
#1650 [12:30] * _ItsMichael_ [_ItsMichael_@notlogged] has quit. (Client Quit)
#1651 [12:31] <CubeTheThird> WTF_Mathias_MMO, patience please
#1652 [12:31] <WTF_Mathias_MMO> ok cube
#1653 [12:31] * juan [juan@notlogged] has joined #minecrafthelp
#1654 [12:31] * HelpPls [HelpPls@notlogged] has joined #minecrafthelp
#1655 [12:31] <HelpPls> I'm really annoyed atm
#1656 [12:31] * mutant_llama1 [mutant_llama1@notlogged] has quit. (Ping timeout: 204 seconds)
#1657 [12:31] <HelpPls> How do I find the email I used for my mojang account? Please!
#1658 [12:31] * fort116 [fort116@notlogged] has joined #minecrafthelp
#1659 [12:32] <Pickax> I have two accounts on one email though
#1660 [12:32] <lawless0806> my son has not played minecraft in a while and when we went to get on it is not letting him log in i have changed the pass word three times and it keeps telling me that its not valid
#1661 [12:32] <CubeTheThird> WTF_Mathias_MMO, try this one from intel: https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
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#1663 [12:32] <WTF_Mathias_MMO> ok
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#1665 [12:32] <juan> hi i have an acount of minecraft for pc and i stoped playing a lot time and recent i tried to play and it say that my acount have been migrated what can i do?
#1666 [12:32] <CubeTheThird> HelpPls, by testing your emails on http://www.minecraft.net/retrievename
#1667 [12:33] <MinecraftStud51> that is the cable it is connected to it is called video 2
#1668 [12:33] <CubeTheThird> HelpPls, if you can't find it that way, you will have to contact Mojang
#1669 [12:33] <CubeTheThird> ??> HelpPls mojang/email
#1670 [12:33] <VoxelHead> HelpPls: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1671 [12:33] <VoxelHead> HelpPls: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1672 [12:33] <CubeTheThird> MinecraftStud51, is it an HDMI cable?
#1673 [12:33] <fort116> Hello, so i basically tried to update driver, rather i wanted to see, if my drivers was outdated, then i tried to update my driver. but then my screen turned black. i turned my computer off, and then on again, and im now not able to play mc. http://paste.ubuntu.com/11800308/
#1674 [12:33] <MinecraftStud51> i dont know im sorry
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#1676 [12:34] * HansRifqi [HansRifqi@notlogged] has quit. (Ping timeout: 204 seconds)
#1677 [12:34] <fort116> Can someone help me?
#1678 [12:34] <CubeTheThird> MinecraftStud51, https://en.wikipedia.org/wiki/HDMI
#1679 [12:34] <CubeTheThird> fort116, one moment
#1680 [12:34] <CubeTheThird> fort116, were you installing AMD or intel drivers?
#1681 [12:34] <fort116> AMD
#1682 [12:34] <fort116> and intel.
#1683 [12:34] <MinecraftStud51> what is that
#1684 [12:34] <fort116> I was trying to see if they were outdated.
#1685 [12:34] <CubeTheThird> MinecraftStud51, an HDMI cable
#1686 [12:34] <Pickax> Help i requested list of emails and it didnt say my account PLEASE HELP
#1687 [12:35] * HelpPls [HelpPls@notlogged] has quit. (Ping timeout: 204 seconds)
#1688 [12:35] <CubeTheThird> Pickax, last time. email Mojang and wait for their reply
#1689 [12:35] * lawless0806 [lawless0806@notlogged] has quit. (Quit: Web client closed)
#1690 [12:35] * HelpPls [HelpPls@notlogged] has joined #minecrafthelp
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#1692 [12:35] <HelpPls> How do I find the email I used for my mojang account? Please!
#1693 [12:35] <Pickax> i did email them
#1694 [12:35] <CubeTheThird> Pickax, then wait for their reply
#1695 [12:36] <CubeTheThird> HelpPls, did you test your emails here: http://www.minecraft.net/retrievename
#1696 [12:36] <Pickax> but its not on the list where it said
#1697 [12:36] <HelpPls> Yeah, I've used so many idk which one
#1698 [12:36] <MinecraftStud51> do i look it up
#1699 [12:36] <CubeTheThird> HelpPls, then email Mojang and wait for their reply
#1700 [12:36] <HelpPls> ffs
#1701 [12:36] <HelpPls> They are useless
#1702 [12:36] * CubeTheThird kicked HelpPls from #minecrafthelp (Reason: elpPls :have a nice day)
#1703 [12:37] <CubeTheThird> MinecraftStud51, https://en.wikipedia.org/wiki/HDMI#/media/File:HDMI-Connector.jpg
#1704 [12:37] <lawless0806> my son has not been able to get on to mindcraft can you help?
#1705 [12:37] <CubeTheThird> fort116, download and install https://downloadcenter.intel.com/download/24964/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1706 [12:37] <CubeTheThird> lawless0806, what happens when he tries?
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#1710 [12:38] <lawless0806> invalid crediablity
#1711 [12:38] <lawless0806> i have changed the password and it still comes up with the message
#1712 [12:39] <CubeTheThird> lawless0806, are you able to login to account.mojang.com/me ?
#1713 [12:39] <lawless0806> yes
#1714 [12:39] <MinecraftStud51> i did that
#1715 [12:39] * HansRifqi [HansRifqi@notlogged] has joined #minecrafthelp
#1716 [12:39] <CubeTheThird> lawless0806, and, using the same email + password, you cannot login to the game
#1717 [12:39] <lawless0806> and i even redown loaded the ap
#1718 [12:40] <lawless0806> right
#1719 [12:40] <CubeTheThird> MinecraftStud51, ok, and is your xbox using a 1080p video mode?
#1720 [12:40] <lawless0806> hes on the computer
#1721 [12:40] <CubeTheThird> lawless0806, what is the EXACT error message it gives when attempting to login?
#1722 [12:40] <CubeTheThird> lawless0806, only messages with your name are for you
#1723 [12:40] * MinecraftStud51 [MinecraftStud51@notlogged] has quit. (Quit: Web client closed)
#1724 [12:40] <Pickax> i am so scared that someone might have hacked my account
#1725 [12:40] * nodrivers [nodrivers@notlogged] has joined #minecrafthelp
#1726 [12:40] <Afootpluto> ??> Pickax account/hacked
#1727 [12:40] <VoxelHead> Pickax: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1728 [12:40] <lawless0806> sorry but your username or password is invalid
#1729 [12:40] <VoxelHead> Pickax: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1730 [12:41] <Pickax> idk my transition id
#1731 [12:41] <nodrivers> I updated my drivers but it gives pixel format not accelrated still
#1732 [12:41] <lawless0806> then (invalid credablity)
#1733 [12:41] <CubeTheThird> nodrivers, do you have a dxdiag report?
#1734 [12:41] <Afootpluto> ??> Pickax account/trans-id
#1735 [12:41] <VoxelHead> Pickax: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1736 [12:42] <VoxelHead> Pickax: If you used PaySafeCard, your transaction ID is the card number.
#1737 [12:42] <nodrivers> .... Hwat is that?
#1738 [12:42] <CubeTheThird> lawless0806, ok, let's try reinstalling some game files
#1739 [12:42] <CubeTheThird> ??> nodrivers win/dxdiag
#1740 [12:42] <Afootpluto> Pickax, there is nothing else we can do
#1741 [12:42] <VoxelHead> nodrivers: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1742 [12:42] <CubeTheThird> lawless0806, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1743 [12:42] <nodrivers> yes
#1744 [12:42] * WTF_Mathias_MMO [WTF_Mathias_MMO@notlogged] has quit. (Ping timeout: 204 seconds)
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#1746 [12:42] <HansRifqi> @CubeTheThird ,still not work :'( , when i launch mc .. loading stuck in "Downloading 1.8.7.jar"
#1747 [12:43] <lawless0806> it goes right to the login area and by passes the game launcher completely
#1748 [12:43] <CubeTheThird> lawless0806, ah ok we will use a different method
#1749 [12:43] * Tbaute [Tbaute@notlogged] has joined #minecrafthelp
#1750 [12:44] <nodrivers> I downloaded intel driver update but it still gives me pixel not accelerrated
#1751 [12:44] <CubeTheThird> lawless0806, hold the windows key + r, in the box enter %appdata% and press enter
#1752 [12:44] * WTF_Mathias_MMO [WTF_Mathias_MMO@notlogged] has joined #minecrafthelp
#1753 [12:44] <CubeTheThird> nodrivers, please give a link to your dxdiag report here
#1754 [12:44] <nodrivers> ok
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#1757 [12:44] <WTF_Mathias_MMO> thank you wary much cube you have saved me ;D
#1758 [12:45] <CubeTheThird> WTF_Mathias_MMO, glad to assist!
#1759 [12:45] <WTF_Mathias_MMO> bye
#1760 [12:45] <Pickax> idk id my brother payed for it
#1761 [12:45] * WTF_Mathias_MMO [WTF_Mathias_MMO@notlogged] has quit. (Client Quit)
#1762 [12:45] <Pickax> transition id
#1763 [12:45] <lawless0806> nothing happened
#1764 [12:45] <Tbaute> My mine craft keeps minimizing when I play the game and the window stops popping up so I have to exit the application
#1765 [12:46] <Afootpluto> ??> Pickax mojang/email
#1766 [12:46] <VoxelHead> Pickax: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1767 [12:46] <CubeTheThird> lawless0806, it should have opened a folder
#1768 [12:46] <nodrivers> the whole thing?
#1769 [12:46] <VoxelHead> Pickax: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1770 [12:46] <CubeTheThird> nodrivers, yes.. the whole thing
#1771 [12:46] <lawless0806> sorry its a little slow it did
#1772 [12:46] * findevil18_ [findevil18_@notlogged] has joined #minecrafthelp
#1773 [12:46] <lawless0806> app data
#1774 [12:46] * findevil18_ [findevil18_@notlogged] has quit. (Client Quit)
#1775 [12:46] <nodrivers> System Information ------------------ Time of this report: 6/30/2015, 12:55:22 Machine name: BRUCE-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 755 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07 Pro
#1776 [12:47] * Pickax [Pickax@notlogged] has quit. (Quit: Web client closed)
#1777 [12:47] <CubeTheThird> nodrivers, paste it onto http://paste.ubuntu.com and give the URL here.
#1778 [12:47] <CubeTheThird> lawless0806, ok there open the minecraft folder
#1779 [12:47] <lawless0806> what do i look for now?
#1780 [12:47] <nodrivers> http://paste.ubuntu.com/11800388/
#1781 [12:47] <lawless0806> its open
#1782 [12:48] <CubeTheThird> lawless0806, delete everything in that folder (except the saves folder)
#1783 [12:48] <HansRifqi> #CubeTheThird, its still not working.. , my mc still error.. what should I do..
#1784 [12:48] <CubeTheThird> nodrivers, one moment
#1785 [12:48] <nodrivers> k
#1786 [12:48] <CubeTheThird> HansRifqi, sorry.. I don't know what else to recommend. Something is blocking the download but I don't know what
#1787 [12:48] <CubeTheThird> nodrivers, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#1788 [12:49] <nodrivers> ok
#1789 [12:49] * findevil18 [findevil18@notlogged] has quit. (Quit: Web client closed)
#1790 [12:49] <Tbaute> My mine craft keeps minimizing and flashes not responding when I'm playing it what should I do
#1791 [12:49] * WTF_Mathias_MMO [WTF_Mathias_MMO@notlogged] has joined #minecrafthelp
#1792 [12:49] <CubeTheThird> Tbaute, are you able to consistently reproduce this?
#1793 [12:49] <HansRifqi> Somebody help me :(..
#1794 [12:50] * fort116 [fort116@notlogged] has quit. (Ping timeout: 204 seconds)
#1795 [12:50] <lawless0806> including the data base?
#1796 [12:50] <Tbaute> Yes I'm able to get on the game and play it and then randomly it keeps minimizing till I can't open it up
#1797 [12:50] <WTF_Mathias_MMO> cube sorry i am back but can you send me that intel core link again pleas pleas pleas
#1798 [12:50] <CubeTheThird> lawless0806, yes. the only thing you should be sure to keep is the saves folder
#1799 [12:50] <CubeTheThird> Tbaute, ok let's try getting a log
#1800 [12:50] <CubeTheThird> ??> Tbaute launcher/open
#1801 [12:50] <VoxelHead> Tbaute: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1802 [12:50] <CubeTheThird> WTF_Mathias_MMO, one sec
#1803 [12:51] <Tbaute> Already did that what do you need me to do now
#1804 [12:51] <CubeTheThird> WTF_Mathias_MMO, https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#1805 [12:51] <WTF_Mathias_MMO> thx
#1806 [12:51] <CubeTheThird> Tbaute, play the game until it does it
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#1809 [12:52] <lawless0806> ok done
#1810 [12:52] <Tbaute> I know that it stops when it says saving overworked nether and the end
#1811 [12:52] <Tbaute> Overworked
#1812 [12:53] <Tbaute> That's when the screen flashes
#1813 [12:53] <CubeTheThird> lawless0806, open the game again, and try logging in
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#1815 [12:54] * Adelin2005_YT [Adelin2005_YT@notlogged] has quit. (Client Quit)
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#1817 [12:54] <lawless0806> same
#1818 [12:54] * nodrivers [nodrivers@notlogged] has quit. (Ping timeout: 204 seconds)
#1819 [12:54] <CubeTheThird> hmm that's odd
#1820 [12:54] <CubeTheThird> lawless0806, and you said you tried resetting the password correct?
#1821 [12:54] <proxy_azrael> my graphics cards are apparently not updated
#1822 [12:55] * mrminecraft6464 [mrminecraft6464@notlogged] has quit. (Ping timeout: 204 seconds)
#1823 [12:55] <CubeTheThird> proxy_azrael, do you have a dxdiag report?
#1824 [12:55] <proxy_azrael> yea
#1825 [12:55] <lawless0806> password was reset twice today
#1826 [12:55] <CubeTheThird> proxy_azrael, give a link to it here
#1827 [12:55] <proxy_azrael> http://paste.ubuntu.com/11800407/
#1828 [12:55] <lawless0806> how i do it again?
#1829 [12:55] <CubeTheThird> proxy_azrael, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1830 [12:55] <CubeTheThird> ??> lawless0806 account/reset-password
#1831 [12:55] <VoxelHead> lawless0806: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1832 [12:55] <VoxelHead> lawless0806: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#1833 [12:56] <proxy_azrael> it is downloading now
#1834 [12:56] <Tbaute> My mine craft flashes and minimizes when is says saving chunks for the end the nether and the over world
#1835 [12:57] <CubeTheThird> ??> Tbaute launcher/game-output
#1836 [12:57] <VoxelHead> Tbaute: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1837 [12:57] <VoxelHead> Tbaute: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1838 [12:57] <lawless0806> this is what that said "User not found. If you are using a Mojang account, go to https://account.mojang.com/ instead
#1839 [12:58] <Tbaute> Ok first I have to get on my computer
#1840 [12:58] <CubeTheThird> lawless0806, so you cannot login to account.mojang.com/me ?
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#1843 [13:00] <tbaute_> ok im on my compute now could you tell me what to do again
#1844 [13:00] <CubeTheThird> ??> tbaute_ launcher/game-output
#1845 [13:00] <VoxelHead> tbaute_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1846 [13:00] <VoxelHead> tbaute_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1849 [13:01] <lawless0806> now im trying to log in and its saying that i dont exist
#1850 [13:01] <ne1> just purchased from website, used the msi download. Can not get this installed. Get one of two errors unable to update game launcher OR some sort of corruption error and asked to reinstall. Help? Ideas? Very unimpressed so far.
#1851 [13:02] <CubeTheThird> ne1, can you open the installation directory?
#1852 [13:02] <tbaute_> here is the link http://paste.ubuntu.com/11800448/
#1853 [13:02] <lawless0806> and it just said password successfuly changed
#1854 [13:02] <CubeTheThird> tbaute_, can you show me the launcher log as well?
#1855 [13:02] <ne1> cube yes I can
#1856 [13:02] <tbaute_> yeah but i dont know how to do that
#1857 [13:02] <CubeTheThird> ne1, delete everything in that folder and try the installer again
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#1859 [13:03] <CubeTheThird> tbaute_, the same way you did with the game output..?
#1860 [13:03] <HansRifqi> @CubeTheThird!!! Thanks Allot my mc now working!! :D You Save me CubeTheThird!!
#1861 [13:03] * xander [xander@notlogged] has joined #minecrafthelp
#1862 [13:03] <Tbaute> Ok got it
#1863 [13:03] <xander> Help!
#1864 [13:03] <CubeTheThird> HansRifqi, oh glad it works!
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#1866 [13:03] <CubeTheThird> xander, what's the problem?
#1867 [13:03] <xander> your demo time has expired buy the game to continue or start a new world why???
#1868 [13:03] <CubeTheThird> xander, did you buy the game?
#1869 [13:04] <HansRifqi> @CubeTheThird Thanks very much :D , bye!
#1870 [13:04] <tbaute_> ok here it is http://paste.ubuntu.com/11800456/
#1871 [13:04] <xander> yeah
#1872 [13:04] <CubeTheThird> xander, login to account.mojang.com/me
#1873 [13:04] <CubeTheThird> tbaute_, and that's after the game froze and you closed it?
#1874 [13:05] <ne1> cube ok I have done this 3 times already. Deleted the folder, used the uninstaller in windows... etc
#1875 [13:05] <lawless0806> this is a joke
#1876 [13:05] <tbaute_> it still running right now it didnt stay closed this time
#1877 [13:05] <xander> cube
#1878 [13:05] <CubeTheThird> lawless0806, the only other thing I can recommend is emailing Mojang
#1879 [13:05] <lawless0806> i have spent 3 hours on this
#1880 [13:05] <CubeTheThird> ??> lawless0806 mojang/email
#1881 [13:05] <VoxelHead> lawless0806: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1882 [13:05] <VoxelHead> lawless0806: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1883 [13:05] <CubeTheThird> ne1, ok let's try the alternate launcher then
#1884 [13:05] <CubeTheThird> ??> ne1 dl/win/alternate
#1885 [13:05] <VoxelHead> ne1: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1886 [13:05] <xander> your demo time has expired buy the game to continue or start a new world why?
#1887 [13:06] <Afootpluto> <CubeTheThird> xander, login to account.mojang.com/me
#1888 [13:06] <ne1> cube I have also tried the .exe. and the .msi at different times after 1st cleaning the system and restrating before trying the other installer. No joy
#1889 [13:06] <xander> ?
#1890 [13:06] <CubeTheThird> ne1, read what VoxelHead told you
#1891 [13:07] <xander> cube https://account.mojang.com/login ???
#1892 [13:07] <CubeTheThird> xander, yes, did you login?
#1893 [13:07] <tbaute_> cube the third it is still running and didnt stay closed
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#1895 [13:07] <xander> wait
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#1897 [13:07] <CubeTheThird> tbaute_, ok.. so is the game working normally?
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#1899 [13:08] <lawless0806> i go there to that web site and i don't know where to go from there its just trouble shooting and not an email address
#1900 [13:08] <tbaute_> no it keeps flashing and when im playing it minimizes the game and i have to constantly re open it till i cant no more
#1901 [13:08] <CubeTheThird> lawless0806, contact Mojang from that page
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#1903 [13:08] <CubeTheThird> tbaute_, what is flashing exactly?
#1904 [13:09] <fluffy> invalid credentials when i try to login to minecraft plz help
#1905 [13:09] <lawless0806> where at on that page it's forums and no email address
#1906 [13:09] <CubeTheThird> .mcstatus
#1907 [13:09] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1908 [13:09] <thatislandkidd> um..so i keep trying to install Minecraft and it tells me that it cannot start the Runtime Environment and tells me to reinstall. i dont know what to do. i thought maybe if i allowed the launcher access through my firewall it would work but it still doesnt. any tips?
#1909 [13:09] <CubeTheThird> lawless0806, fill out the form to contact Mojang
#1910 [13:09] <tbaute_> i will see my desktop for a split second then it will go back to the game then shortly after it will minimize the game
#1911 [13:09] <CubeTheThird> fluffy, can you login to account.mojang.com/me ?
#1912 [13:09] <ne1> cube hold on, don't know why but this time when i got the corruption message I just cancel the message and let it continue on running... it might have worked? Will let you know in a sec. This was running in background prior to starting this conversation
#1913 [13:09] <fluffy> yes
#1914 [13:10] <fluffy> and onminecraft.net
#1915 [13:10] <lawless0806> i hate to act stupid but i cant find the form
#1916 [13:10] <fluffy> minecraft.net
#1917 [13:10] <CubeTheThird> ??> lawless0806 mojang/email
#1918 [13:10] <VoxelHead> lawless0806: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1919 [13:10] <CubeTheThird> lawless0806, here ^^^
#1920 [13:10] <VoxelHead> lawless0806: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1921 [13:10] <tbaute_> i will see my desktop for a split second then it will go back to the game then shortly after it will minimize the game
#1922 [13:10] <jamesthekidrsit> hey when i try to download the game from the launcher it will say {time}Warn} had ocal file but it was wrong size {number} expected {bigger number}
#1923 [13:10] <xander> yeah after login?
#1924 [13:10] <CubeTheThird> tbaute_, hmm have you always had this issue?
#1925 [13:10] <jamesthekidrsit> no
#1926 [13:11] <tbaute_> not until just recently
#1927 [13:11] <CubeTheThird> jamesthekidrsit, copy the complete log onto http://paste.ubuntu.com and give the URL here.
#1928 [13:11] <jamesthekidrsit> just after I deleted my user and remade it
#1929 [13:11] <jamesthekidrsit> ok
#1930 [13:11] <CubeTheThird> tbaute_, did you install or update any software recently?
#1931 [13:11] <lawless0806> i;m there and its just forums i dont see anywhere to type and email
#1932 [13:11] <tbaute_> no
#1933 [13:11] <CubeTheThird> xander, does it show your minecraft username there?
#1934 [13:11] <tbaute_> actually yeah my graphics card
#1935 [13:11] <CubeTheThird> lawless0806, https://help.mojang.com/customer/portal/emails/new ?
#1936 [13:11] <lawless0806> thanks now i have it
#1937 [13:11] <CubeTheThird> tbaute_, let's check your drivers
#1938 [13:11] <CubeTheThird> ??> tbaute_ win/dxdiag
#1939 [13:11] <VoxelHead> tbaute_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1940 [13:12] <xander> no
#1941 [13:12] <jamesthekidrsit> ok
#1942 [13:12] <jamesthekidrsit> i did that
#1943 [13:12] <CubeTheThird> xander, what is your minecraft username?
#1944 [13:12] <CubeTheThird> ??> fluffy scold/pm
#1945 [13:12] <VoxelHead> fluffy: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1946 [13:12] <CubeTheThird> jamesthekidrsit, give the link to your paste here
#1947 [13:12] <jamesthekidrsit> ok
#1948 [13:12] <CubeTheThird> fluffy, have you tried resetting your password?
#1949 [13:12] <fluffy> ok i got it
#1950 [13:13] <fluffy> yes
#1951 [13:13] <fluffy> still no luck
#1952 [13:13] <CubeTheThird> fluffy, hmm that's strange. When did you start experiencing this issue?
#1953 [13:13] <fluffy> today
#1954 [13:13] <jamesthekidrsit> where is the link
#1955 [13:13] <CubeTheThird> jamesthekidrsit, the website address at the top of your browser. You can press f6 to highlight it
#1956 [13:14] <xander> Copy of Copy of Copy of (Default)_______
#1957 [13:14] <jamesthekidrsit> ok
#1958 [13:14] <CubeTheThird> xander, that is not your username
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#1960 [13:14] <xander> profile name Copy of Copy of Copy of (Default)_______
#1961 [13:14] <ne1> cube and vox if still around I got it install and my son is logged in. Thanks for the responses
#1962 [13:14] <jamesthekidrsit> http://paste.ubuntu.com/11800504/
#1963 [13:14] <CubeTheThird> ne1, glad it works
#1964 [13:14] <thatislandkidd> um..so i keep trying to install Minecraft and it tells me that it cannot start the Runtime Environment and tells me to reinstall. i dont know what to do. i thought maybe if i allowed the launcher access through my firewall it would work but it still doesnt. any tips?
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#1966 [13:15] <CubeTheThird> jamesthekidrsit, start by reinstalling java
#1967 [13:15] <CubeTheThird> ??> jamesthekidrsit win/java/reinst
#1968 [13:15] <VoxelHead> jamesthekidrsit: You need to reinstall Java.
#1969 [13:15] <VoxelHead> jamesthekidrsit: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#1970 [13:15] <jamesthekidrsit> ok
#1971 [13:15] <CubeTheThird> thatislandkidd, can you open the installation directory?
#1972 [13:15] <xander> Xander
#1973 [13:15] <jamesthekidrsit> one sec
#1974 [13:15] <CubeTheThird> jamesthekidrsit, be sure to get the 64 bit version
#1975 [13:15] <tbaute_> cube the third here is the link http://paste.ubuntu.com/11800517/
#1976 [13:15] <jamesthekidrsit> ok
#1977 [13:15] <CubeTheThird> xander, if you do not see that name on account.mojang.com/me then you are logging in with the wrong email address
#1978 [13:16] <tbaute_> http://paste.ubuntu.com/11800517/
#1979 [13:16] <CubeTheThird> tbaute_, one moment
#1980 [13:16] <tbaute_> srry
#1981 [13:16] <jamesthekidrsit> im uninstaling java one secount
#1982 [13:16] <thatislandkidd> Installation directory? like where it is downloaded? i have that open if thats what you mean
#1983 [13:17] <CubeTheThird> tbaute_, your drivers appear to be up to date. Can you do a clean install of them: http://www.nvidia.com/download/driverResults.aspx/86504/en-us
#1984 [13:17] <CubeTheThird> thatislandkidd, it should be C:\Program Files (x86)\Minecraft
#1985 [13:17] <xander> xander_tesouleve@outlook.fr
#1986 [13:17] <CubeTheThird> xander, please test all your emails here: http://www.minecraft.net/retrievename
#1987 [13:17] <tbaute_> yeah
#1988 [13:18] <xander> Okay
#1989 [13:18] <xander> If there are any Minecraft usernames registered to xander_tesouleve@outlook.fr we will send them over right away. Thanks!
#1990 [13:18] <lawless0806> thank you for all your help , my son hasn't played because of school he got out and couldn't wait to play and now he has another week to wait i think this may kill me.... Sincerely Enderman's Mommy
#1991 [13:19] <thatislandkidd> yes i have that open. it shows three folders. "game" "runtime" and "tools" then there is MinecraftLauncher,exe and nativelog.txt
#1992 [13:19] <xander> cube
#1993 [13:19] <xander> If there are any Minecraft usernames registered to xander_tesouleve@outlook.fr we will send them over right away
#1994 [13:19] <CubeTheThird> thatislandkidd, delete all of that and try reinstalling the game
#1995 [13:19] <tbaute_> ok done i did a clean install
#1996 [13:19] <CubeTheThird> xander, yes..?
#1997 [13:19] <xander> If there are any Minecraft usernames registered to xander_tesouleve@outlook.fr we will send them over right away
#1998 [13:19] <xander> tell me If there are any Minecraft usernames registered to xander_tesouleve@outlook.fr we will send them over right away
#1999 [13:19] <CubeTheThird> tbaute_, reboot your computer and try the game again
#2000 [13:20] <tbaute_> ok
#2001 [13:20] <CubeTheThird> xander, yes I know. YOu said that several times
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#2004 [13:20] <xander> yes
#2005 [13:21] <xander> now try again
#2006 [13:21] <xander> ?
#2007 [13:21] <xander> now try again?
#2008 [13:21] <CubeTheThird> xander, try ALL emails you have
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#2011 [13:21] <xander> ok
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#2014 [13:23] <jamesthekidrsit> ok ive uninstalled all of the java stuff
#2015 [13:23] <CubeTheThird> jamesthekidrsit, now reinstall it
#2016 [13:23] <jamesthekidrsit> ok
#2017 [13:23] <xander> demo time has expired -_-
#2018 [13:23] <CubeTheThird> ??> jamesthekidrsit java/1.8
#2019 [13:23] <VoxelHead> jamesthekidrsit: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
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#2021 [13:23] <jamesthekidrsit> ok
#2022 [13:23] <RocketGamerGS> xander buy the full game or get a preumin account
#2023 [13:24] <Afootpluto> ??> xander account/bug/demo
#2024 [13:24] <VoxelHead> xander: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2025 [13:24] <CubeTheThird> what's the difference...?
#2026 [13:24] <xander> yeah
#2027 [13:24] <xander> time expired
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#2029 [13:25] <Afootpluto> xander, read the article VoxelHead linked
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#2032 [13:25] * RocketGamerGS ya read it xander
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#2033 [13:25] <Tbaute> It still did the same thing cube the third
#2034 [13:26] <xander> ??
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#2036 [13:26] <CubeTheThird> Tbaute, and you did a clean install of the drivers?
#2037 [13:26] <xander> afoot
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#2039 [13:26] <Tbaute> Yeah
#2040 [13:26] <xander> time expired whyyyyyyyyyy?
#2041 [13:26] <CubeTheThird> xander, you did not login with a premium account
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#2046 [13:28] <tbaute_> i did exactly what you said cube the third
#2047 [13:28] <CubeTheThird> tbaute_, are you using fullscreen?
#2048 [13:28] <xander> URL gives premium accounte
#2049 [13:28] <Tbaute> Yeah
#2050 [13:29] <CubeTheThird> xander, did you buy a premium account?
#2051 [13:29] <thatislandkidd> It's working! Yes! thanks so much. i've been trying to figure this out for forever and all it took was to delete everything and reinstall .-. thanks for everything. i hope everyone here sticks around and gets their help too
#2052 [13:29] <xander> not
#2053 [13:29] <CubeTheThird> thatislandkidd, awesome!
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#2056 [13:30] <CubeTheThird> xander, then please visit minecraft.net/store
#2057 [13:30] <tbaute_> im using fullscreen
#2058 [13:30] <CubeTheThird> tbaute_, does it happen in windowed mode?
#2059 [13:30] * thatislandkidd [thatislandkidd@notlogged] has quit. (Quit: Web client closed)
#2060 [13:30] <Tbaute> I don't know I hadn't tried it
#2061 [13:31] <jamesthekidrsit> ok downloaded
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#2063 [13:31] <xander> free?
#2064 [13:31] <Tbaute> When I use it in windows mode it flashes the not responding at the top bar of mine craft
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#2066 [13:32] <CubeTheThird> xander, no, minecraft is not free
#2067 [13:32] <xander> ok
#2068 [13:32] <CubeTheThird> Tbaute, let's try a clean install of the game
#2069 [13:32] <CubeTheThird> ??> Tbaute win/reinst
#2070 [13:32] <VoxelHead> Tbaute: You may need to reinstall the locally installed files that Minecraft puts into place.
#2071 [13:32] <VoxelHead> Tbaute: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2072 [13:32] <xander> im not playe -____-
#2073 [13:32] <Tbaute> I have already installed the game three times
#2074 [13:33] <CubeTheThird> Tbaute, do what VoxelHead said
#2075 [13:33] <jamesthekidrsit> ok ive downloaded java
#2076 [13:33] <Tbaute> And deleted my previous edit files and re installed mine craft
#2077 [13:33] <Afootpluto> xander, you need to buy minecraft
#2078 [13:33] <Tbaute> Mine craft files
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#2080 [13:34] <CubeTheThird> Tbaute, ok.. do you have any game/screen recording software installed?
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#2082 [13:34] <xander> yes
#2083 [13:34] <Tbaute> Not that I know of
#2084 [13:34] <CubeTheThird> Tbaute, custom windows themes?
#2085 [13:34] <Tbaute> Oh yeah but it's no running
#2086 [13:34] <CubeTheThird> Tbaute, can you uninstall it?
#2087 [13:34] <Tbaute> Then imwi
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#2090 [13:35] <Tbaute> I will have to uninstall my drivers updates for my graphics card then
#2091 [13:35] <xander> cu?
#2092 [13:35] <xander> There's already another account registered with xander_tesouleve@outlook.fr. Please use a different email address.
#2093 [13:36] <xander> demo time expired -________________________-
#2094 [13:36] <Afootpluto> xander, did you buy minecraft?
#2095 [13:36] <KrySticBeast> Hello Sir/Madam so recently I had this problem with my minecraft and gives me some error message and I need help to fix it this is the link of the error message it gives me - http://i.imgur.com/8gHZjzN.png?1 please help someone I had this problem for the past month
#2096 [13:37] <Tbaute> I use shadow play on GeForce experience which is what I use to update my graphics card drivers and what I do to keep it up to date
#2097 [13:37] <CubeTheThird> KrySticBeast, try using game version 1.7.2
#2098 [13:37] <Afootpluto> ??> KrySticBeast gpu/intel/ig4
#2099 [13:37] <VoxelHead> KrySticBeast: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#2100 [13:37] <VoxelHead> KrySticBeast: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#2101 [13:37] <xander> not i playe free
#2102 [13:37] * Lord_Ralex kicked xander from #minecrafthelp (Reason: ander :There is no demo time except for the live of the world. Buy the game or play the world again. )
#2103 [13:38] <tbaute_> I use shadow play on GeForce experience which is what I use to update my graphics card drivers and what I do to keep it up to date
#2104 [13:38] <KrySticBeast> I am trying VoxelHead
#2105 [13:38] <mattym> tbaute_, Geforece experience wont always find the most up to date drivers
#2106 [13:39] <Tbaute> It has for me
#2107 [13:39] * VolcanoBomber458 [VolcanoBomber458@notlogged] has quit. (Ping timeout: 204 seconds)
#2108 [13:39] <Tbaute> Because it was recommended that I use it by a tech guy at my local computer store
#2109 [13:40] <CubeTheThird> geforce experience is fine. Shadowplay on the other hand might be the problem
#2110 [13:40] <Tbaute> but I had neither running and they were completely shut down not running at all
#2111 [13:41] <Tbaute> Shadow play is built in to GeForce experience
#2112 [13:41] <CubeTheThird> oh. news to me
#2113 [13:41] <CubeTheThird> anywhoo I g2g
#2114 [13:41] <Tbaute> It would be so much easier if you guys could see my screen
#2115 [13:42] <Tbaute> Fuck it I'm pissed seya
#2116 [13:42] * AuBot kicked Tbaute from #minecrafthelp (Reason: baute :Please keep it civil.)
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#2127 [13:54] <jamesthekidrsit> hoah
#2128 [13:55] <jamesthekidrsit> bye
#2129 [13:55] <jamesthekidrsit> bye
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#2142 [14:04] <KrySticBeast> Could you please help me with this glitch There is a picture included - http://i.imgur.com/8gHZjzN.png?1 Please help I am stuck with this problem for the past month
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#2144 [14:05] <xxxxxx> Every time I get on a server (any server) I get awful lag and I glitch. If I keep playing i eventually get kicked and a screen that says "Internal Exception". When I try to add a sever (like the hive) i get a message saying host name not found. Also when my brother trys to connect to my single player world using LAN it never works even tho we are sitting
#2145 [14:05] <xxxxxx> beside each other and on the same wifi
#2146 [14:06] <KrySticBeast> Could anyone help me please - http://i.imgur.com/8gHZjzN.png?1
#2147 [14:07] <Afootpluto> ??> KrySticBeast gpu/intel/ig4
#2148 [14:07] * MiniDimi [MiniDimi@notlogged] has joined #minecrafthelp
#2149 [14:07] <VoxelHead> KrySticBeast: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#2150 [14:07] <MiniDimi> Hello?
#2151 [14:07] <VoxelHead> KrySticBeast: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#2152 [14:08] <KrySticBeast> I did but then when I change it to 1.7.2 and click launch the button changes and says "Launching" and it just stays like that
#2153 [14:08] <MiniDimi> I don't know the e-mail I used for my mojang account when I migrated it, I have tons of e-mails that I may of used. I cannot login to Minecraft as my account is migrated so I have to use the email I do not know. Is their any ways to find out the e-mail I used without contacting Mojang?
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#2155 [14:10] <KrySticBeast> VoxelHead what do I do now please help
#2156 [14:10] <Afootpluto> MiniDimi, try all of your email here https://minecraft.net/retrievename
#2157 [14:10] <MiniDimi> I have, I do not know which one it is, I've been on there trying for around an hour now.
#2158 [14:11] <Afootpluto> KrySticBeast, according to the screenshot you are using minecraft 1.8.6
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#2161 [14:12] <Afootpluto> MiniDimi, then you will need to contact mojang
#2162 [14:12] <MiniDimi> No other way?
#2163 [14:12] <MiniDimi> No way to input a username and it tells you what e-mail or anything?
#2164 [14:12] <Afootpluto> MiniDimi, nope
#2165 [14:12] <KrySticBeast> Afootplus but then I changed it and I tryed to launch but now the launcher just freezes and the game neaver opens
#2166 [14:12] <KrySticBeast> *Afootpluto
#2167 [14:13] <MiniDimi> Contacting Mojang takes 1-2 days, then in that e-mail they will request further info, which will then take them 1-2 more days, and so on, it takes around a week...
#2168 [14:13] <Afootpluto> KrySticBeast, can you give me a screenshot of that?
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#2170 [14:14] <gamerboy428> When I try to open and play Minecraft, I get an error... "Java (TM) platform SE binary has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I have the latest version of Java, so don't know what the issue is.
#2171 [14:15] <MiniDimi> FFS, Mojang is so shit.
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#2173 [14:15] <annamustang> We have a replacement Kindle and would like to transfer all of our minecraft worlds to the from our old to our new one is that possible
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#2175 [14:16] <WFBfr> Plz all vote HCF: http://strawpoll.me/4788004/
#2176 [14:16] <WFBfr> Plz all vote HCF: http://strawpoll.me/4788004/
#2177 [14:16] * Lord_Ralex kicked WFBfr from #minecrafthelp (Reason: FBfr :Here is the door)
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#2181 [14:19] <Bryan> Is it possible to reset the security questions without having acess to the email i remember 2 of the awnsers but i cannot remember the final one
#2182 [14:19] <KrySticBeast> I am uploading the picture Afootpluto please give me a minute
#2183 [14:20] <GreyVulpine> Bryan - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2184 [14:21] <GreyVulpine> Bryan - They can help you recover or change your security questions
#2185 [14:22] <KrySticBeast> Afootpluto there is your screenshot - http://i.imgur.com/tpMYETQ.png
#2186 [14:22] <Afootpluto> ??> KrySticBeast launcher/log
#2187 [14:22] <VoxelHead> KrySticBeast: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2188 [14:22] <KrySticBeast> Also Afootpluto it just stays in that screen like from the start
#2189 [14:22] <VoxelHead> KrySticBeast: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2190 [14:23] <KrySticBeast> Afootplus what do you want to see ?
#2191 [14:25] <GreyVulpine> KrySticBeast - It would help if we could see all of it
#2192 [14:25] <KrySticBeast> Okay I will share it
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#2196 [14:26] <misslizzy77> hi, I am trying to install the forge to my account, so i can then add " the camping mod " but it gets as far as the main mojang page on the start of the game, then says it cannot support any lower than 1.1? i have 1.8.7
#2197 [14:27] <Afootpluto> ??> misslizzy77 mods
#2198 [14:27] <VoxelHead> misslizzy77: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2199 [14:27] <VoxelHead> misslizzy77: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#2202 [14:28] <gamerboy428> Anyone with experience with Java issues? Java SE binary stopped working... can't play/load Minecraft
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#2204 [14:29] <KrySticBeast> Okay Thats is my all Launcher/Log http://paste.ubuntu.com/11800876/
#2205 [14:29] <jamesthekidrsit> hey so I cant download mfj
#2206 [14:29] <jamesthekidrsit> oops
#2207 [14:29] <KrySticBeast> *That
#2208 [14:30] <Afootpluto> KrySticBeast, av/adwcleaner
#2209 [14:30] <Afootpluto> ??> KrySticBeast av/adwcleaner
#2210 [14:30] <VoxelHead> KrySticBeast: ADWCleaner is an utility to clean a PC which is infested with malware.
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#2212 [14:30] <VoxelHead> KrySticBeast: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2213 [14:30] <GuyGuyingson> Hello I can't open minecraft. It says there is a lack of updated graphics drivers. I went through the steps on the page linked by the error message but I can't find the required drivers. Here is the dxdiag http://paste.ubuntu.com/11800872/
#2214 [14:30] * Guest83178 is now known as Anna
#2215 [14:31] <GreyVulpine> GuyGuyingson - Unfortunately, since that computer was updated to windows 8.1, ATI has no longer released updated video drivers for your system's Radeon series video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#2216 [14:31] <GuyGuyingson> ok thank you
#2217 [14:31] <jamesthekidrsit> hey so I cant download minecraft correctly beacuse I get the error [time warn] had local file but it was the wrong size [number] expexted [biger number] I have deleted and than redownloaded java and it didnt wprk
#2218 [14:31] <GreyVulpine> jamesthekidrsit - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2219 [14:32] <jamesthekidrsit> olk
#2220 [14:32] <GuyGuyingson> would upgrading to windows 10 help or do i need to downgrade?
#2221 [14:32] <jamesthekidrsit> http://paste.ubuntu.com/11800907/ here
#2222 [14:32] <GreyVulpine> GuyGuyingson - Windows 10 would be even less capable of running minecraft right now, since it's only in a technical preview
#2223 [14:32] <GuyGuyingson> ok thanks
#2224 [14:32] <GuyGuyingson> bye
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#2226 [14:33] * GreyVulpine waves
#2226 [14:33] <KrySticBeast> V
#2227 [14:33] <KrySticBeast> @voxelhead It dosent make a different
#2228 [14:33] <jamesthekidrsit> here is my pasebin http://paste.ubuntu.com/11800907/
#2229 [14:34] <GreyVulpine> KrySticBeast - Your error is due to malware infesting your computer. Please run ADWcleaner, then give us the log from it
#2230 [14:34] <GreyVulpine> KrySticBeast - Also, download, install, and run Malwarebytes
#2231 [14:34] <GreyVulpine> ?? av/mbam
#2232 [14:34] <GreyVulpine> ?? tools/mbam
#2233 [14:34] <KrySticBeast> Okay let me try that :D
#2234 [14:34] <GreyVulpine> KrySticBeast - https://www.malwarebytes.org/mwb-download/
#2235 [14:35] <annamustang> I am trying to transfer my data off of an amazon kindle to a new one. does anyone know if this is possible?
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#2237 [14:37] <GreyVulpine> annamustang - Sounds.. like it's possible according to this forum here: http://www.amazon.com/gp/help/customer/forums/kindleqna/ref=kindle_help_forum_tft_tp?ie=UTF8&cdForum=Fx1GLDPZMNR1X53&cdThread=Tx3DB2PFHVSRPPI
#2238 [14:37] <jamesthekidrsit> greyvulpine here http://paste.ubuntu.com/11800907/
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#2241 [14:38] <GreyVulpine> jamesthekidrsit - Via your browser, does this trigger a download prompt? https://libraries.minecraft.net/com/google/guava/guava/17.0/guava-17.0.jar
#2242 [14:39] <jamesthekidrsit> no
#2243 [14:39] <AreYouSirious> hello i am here to ask a question about why i cant login to my minecraft account
#2244 [14:39] <GreyVulpine> jamesthekidrsit - No? Does nothing pop up at all?
#2245 [14:39] <GreyVulpine> AreYouSirious - Ask away
#2246 [14:39] <jamesthekidrsit> nope
#2247 [14:39] <GreyVulpine> jamesthekidrsit - How about: http://resources.download.minecraft.net/62/6254527d626a2c7d80901cc2e62dce3ba4bd81f6
#2248 [14:39] <jamesthekidrsit> no
#2249 [14:40] <jamesthekidrsit> im useing google crome
#2250 [14:40] <AreYouSirious> Well i have a new computer and its telling me to type in my security passes
#2251 [14:40] <AreYouSirious> and i dont know them
#2252 [14:40] <jamesthekidrsit> if that helps at all
#2253 [14:40] <GreyVulpine> AreYouSirious - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2254 [14:40] <AreYouSirious> but do you have to be logged in?
#2255 [14:40] <GreyVulpine> AreYouSirious - No
#2256 [14:40] <AreYouSirious> ok thanks
#2257 [14:41] <GreyVulpine> jamesthekidrsit - Go to your start menu, in the search bar, type in: U
#2258 [14:41] <GreyVulpine> er
#2259 [14:41] <GreyVulpine> jamesthekidrsit - Go to your start menu, in the search bar, type in: cmd and press enter
#2260 [14:41] <jamesthekidrsit> ok
#2261 [14:42] <GreyVulpine> jamesthekidrsit - At the black command prompt, type in: ping resources.download.minecraft.net and press enter. Give me the first line it gives you back
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#2264 [14:43] <jamesthekidrsit> it says reply from 54.240.270.197: bytes=32 time=103ms ttl=59
#2265 [14:44] <GreyVulpine> Huh.. interesting
#2266 [14:44] <jamesthekidrsit> wait thats not it
#2267 [14:44] <jamesthekidrsit> theres a line above it
#2268 [14:45] <GreyVulpine> Nah, that's the line I'm looking for
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#2272 [14:46] <jamesthekidrsit> here: pinging resources.download.minecraft.net [54.240.170.197] with 32 bytes of data
#2273 [14:47] <jamesthekidrsit> greyvulpine here: pinging resources.download.minecraft.net [54.240.170.197] with 32 bytes of data
#2274 [14:47] <GreyVulpine> ??> jamesthekidrsit win/hosts
#2275 [14:47] <VoxelHead> jamesthekidrsit: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#2276 [14:47] <VoxelHead> jamesthekidrsit: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
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#2281 [14:49] <annamustang> thanks GreyVulpine I will keep trying that
#2282 [14:49] <jamesthekidrsit> rits says no itsms match your search
#2283 [14:49] <ExtremeGIRLGamer> everytime i click play it downlaods, gives me the mojang screen then closes and shows me the launcher log with a bunch of error code and say stuff about jave runtime enviroment
#2284 [14:50] <GreyVulpine> ExtremeGIRLGamer - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2285 [14:50] <GreyVulpine> jamesthekidrsit - Did you type in exactly: %SystemRoot%\System32\drivers\etc
#2286 [14:50] <ExtremeGIRLGamer> everytime i click play it downlaods, gives me the mojang screen then closes and shows me the launcher log with a bunch of error code and say stuff about jave runtime enviroment :)
#2287 [14:50] <jamesthekidrsit> yes i coppeyed and pasted
#2288 [14:50] <jamesthekidrsit> oh here it is
#2289 [14:51] <jamesthekidrsit> now i see it
#2290 [14:51] <GreyVulpine> In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#2291 [14:52] <ExtremeGIRLGamer> http://paste.ubuntu.com/11800985/ here is the url
#2292 [14:52] <ExtremeGIRLGamer> i copied and pasted :)
#2293 [14:52] <GreyVulpine> ExtremeGIRLGamer - Launch minecraft. Before hitting "Play", go to "Edit profile", then next to "Use Version", select "version 1.7.2". Save the profile, then try playing
#2294 [14:53] <jamesthekidrsit> ok its open in notepad
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#2296 [14:53] <GreyVulpine> jamesthekidrsit - Copy everything inside to http://paste.ubuntu.com, submit it, then give us the address
#2297 [14:53] <jamesthekidrsit> but is the stuff my antispyware searches fro
#2298 [14:54] <jamesthekidrsit> its practicaly useless
#2299 [14:54] <ExtremeGIRLGamer> it just says launchnig and nothing is happening
#2300 [14:54] <Lord_Ralex> If we ask for it, it is not useless
#2301 [14:54] <jamesthekidrsit> wait why do you need it
#2302 [14:54] <ExtremeGIRLGamer> IT WORKS
#2303 [14:54] <Lord_Ralex> " You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:"
#2304 [14:54] <ExtremeGIRLGamer> THANK YOU <3
#2305 [14:55] <jamesthekidrsit> ok
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#2307 [14:56] <leodonlin> hello i have a server and i can get on thanks to someone on here but my freind cant the oppisite was happening yesterday
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#2310 [15:00] <jamesthekidrsit> ok its pasting
#2311 [15:00] <cowboylongo> we downloaded a mod from technicpack.net, we don't know how to put the mod on the minecraft game, can anyone help us?
#2312 [15:01] <jamesthekidrsit> http://paste.ubuntu.com/11801035/ here
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#2316 [15:02] <jamesthekidrsit> greyvulpine here http://paste.ubuntu.com/11801035/
#2317 [15:02] <mc> I have been experiencing problems with Minecraft crashing the Java runtime environment. I've tried just about everything I could find online as a fix. Re-installed Java, re-installed Minecraft, made sure video driver is up to date. Any suggestions?
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#2320 [15:05] <home> i need help
#2321 [15:05] <mc> Windows 8.1, Java 8, Minecraft 1.8.7, but Intel HD graphics card. Could the card not be supporting the newer Java and Minecraft programs?
#2322 [15:05] <home> yes
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#2324 [15:05] <Afootpluto> ??> cowboylongo mods
#2325 [15:05] <VoxelHead> cowboylongo: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2326 [15:05] <VoxelHead> cowboylongo: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2327 [15:05] <home> can i get help plz!
#2328 [15:06] <jamesthekidrsit> greyvulpine here http://paste.ubuntu.com/11801035/
#2329 [15:06] <Afootpluto> home, can you?
#2330 [15:06] <GreyVulpine> jamesthekidrsit - It's a 15 thousand line file, one moment
#2331 [15:06] <jamesthekidrsit> ok
#2332 [15:06] <cowboylongo> cool thanks
#2333 [15:06] <Afootpluto> ??> mc win/dxdiag
#2334 [15:06] <VoxelHead> mc: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2335 [15:06] <home> well whats happening is i am connected to the intenet and when i log in it say play offline
#2336 [15:07] <home> and i cant go on severs what do i do!
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#2338 [15:07] <Afootpluto> home, what does it say when you try to connect to a server
#2339 [15:07] <home> java.null.pointer exeption
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#2341 [15:08] <Afootpluto> home, what is the whole error?
#2342 [15:08] <home> one sed
#2343 [15:08] <home> sex
#2344 [15:08] <home> one sec
#2345 [15:09] <taroo11> a espaçnol
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#2347 [15:09] <taroo11> no me entra en el minecraft pone elgo de crash
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#2350 [15:10] <UGE> http://paste.ubuntu.com/11801079/
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#2353 [15:10] <UGE> http://paste.ubuntu.com/11801079/
#2354 [15:10] <taroo11> 11801079
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#2356 [15:10] <UGE> help please
#2357 [15:10] <taroo11> help minecraft
#2358 [15:11] <UGE> my minecraft wont start because windows 10 screwed over my graphics card
#2359 [15:11] <home> java.nullpointerexeption:group
#2360 [15:11] <taroo11> my minecraft no play
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#2362 [15:11] <GreyVulpine> UGE - Indeed it did. We cannot do anything about it but tell you to install a prior version of windows
#2363 [15:12] <UGE> is there a link i can follow to get back to windows 8 or get a graphic card for win 10
#2364 [15:12] <GreyVulpine> UGE - Only if you have a windows 8 installation cd
#2365 [15:12] <taroo11> mi minecraft no entra pone algo de crash y banned algo asi nose porque
#2366 [15:12] <home> my server stuff says java.nullpointerexeption:group
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#2368 [15:12] <taroo11> my minecraft comes not put some crash and banned not know why something like
#2369 [15:13] <mc> Voxelhead, Ok. http://paste.ubuntu.com/11801090/
#2370 [15:13] <UGE> Well.. about that. I lost my installler disc because the pc wasnt mine, and the person who owned it before me possibly has it
#2371 [15:14] <Afootpluto> ??> home tools/hjt
#2372 [15:14] <VoxelHead> home: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2373 [15:14] <VoxelHead> home: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2374 [15:14] <GreyVulpine> UGE - Then... you're kind of out of luck.
#2375 [15:14] <home> what?
#2376 [15:14] <taroo11> and after paste
#2377 [15:15] <home> what program?
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#2380 [15:15] <matded> yes
#2381 [15:15] <jamesthekidrsit> greyvulpine do you know how I can fix my problem yet?
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#2384 [15:16] <home> okay
#2385 [15:16] <dario> does minecraft run under windows 7 enterprise?
#2386 [15:16] <Extreme-> jamesthekidrsit: Can you open a command prompt?
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#2388 [15:16] <jamesthekidrsit> yes
#2389 [15:16] <jamesthekidrsit> i have it open right now
#2390 [15:16] <jamesthekidrsit> i have it open right now
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#2392 [15:16] <home> so when i log on to minecraft what do i do?
#2393 [15:16] <dario> i tried the demo, couldn't make it work
#2394 [15:17] <dario> i tried installing java, same problem
#2395 [15:17] <dario> i have windows 7 enterprise
#2396 [15:17] <dario> what is the trick?
#2397 [15:17] <jamesthekidrsit> extreme- yes i have it open right now
#2398 [15:17] <dario> even run as admin
#2399 [15:18] <dario> who am I talking to?
#2400 [15:18] <Lord_Ralex> dario, define "could not make it work"
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#2402 [15:18] <home> okay so im on minecraft now what
#2403 [15:18] <dario> it gives some kind of repport error
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#2405 [15:18] <dario> about not being able to write somewhere
#2406 [15:18] <dario> i don't have the exact error now
#2407 [15:19] <Lord_Ralex> dario, well, we need to know that exact error
#2408 [15:19] <jamesthekidrsit> extreme- yes i have it open right now
#2409 [15:19] <dario> is there anybody here fom mine craft support team or is this just users?
#2410 [15:19] <Extreme-> jamesthekidrsit: one moment, let me see what file was failing for you
#2411 [15:19] <jamesthekidrsit> ok
#2412 [15:19] <home> what do i do??!?
#2413 [15:20] <dario> exit
#2414 [15:20] <dario> exit
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#2416 [15:20] <Lord_Ralex> dario, we are volunteers, however that does not change....
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#2420 [15:21] <home> my exact problem is im on the internet and it says ofline so i cant go on servers when ever i click on it it says java,nullpoiterexpoitner:group
#2421 [15:22] <Lord_Ralex> ??> home tools/hjt
#2422 [15:22] <VoxelHead> home: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2423 [15:22] <Extreme-> jamesthekidrsit: Run the command: bitsadmin /transfer MCD /download /priority high https://libraries.minecraft.net/com/google/guava/guava/17.0/guava-17.0.jar %userprofile%\Desktop\guava-17.0.jar
#2424 [15:22] <VoxelHead> home: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2425 [15:22] <home> what program???
#2426 [15:22] <Lord_Ralex> home, the one that VoxelHead said....
#2427 [15:22] <Extreme-> jamesthekidrsit: It should start a download job, tell us if you have any errors while it is downloading the file
#2428 [15:23] <jamesthekidrsit> it says invalad argumant
#2429 [15:23] <Extreme-> jamesthekidrsit: Did you write the whole thing?
#2430 [15:23] <jamesthekidrsit> i copyed and pasted
#2431 [15:23] <Extreme-> jamesthekidrsit: Everything in bold.
#2432 [15:23] <mc> VoxelHead: see link above
#2433 [15:23] <jamesthekidrsit> ok
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#2436 [15:24] <jamesthekidrsit> i didnt see all of it
#2437 [15:25] <Extreme-> jamesthekidrsit: Did the command run?
#2438 [15:25] <Extreme-> jamesthekidrsit: It should have a "BYTES: " section once the command starts, correct?
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#2440 [15:26] <Extreme-> jamesthekidrsit: That should show the current bytes you have downloaded and how many are remaining. We need the latter, and tell us if it gets stuck at a certain number of bytes
#2441 [15:26] <jamesthekidrsit> hmm can do just do all that i need to type
#2442 [15:26] <home> its not working
#2443 [15:26] <jamesthekidrsit> extreme- hmm can do just do all that i need to type
#2444 [15:26] <Extreme-> jamesthekidrsit: what?
#2445 [15:27] <jamesthekidrsit> all of the comand that i need to type
#2446 [15:27] <home> http://paste.ubuntu.com/
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#2448 [15:28] <Extreme-> jamesthekidrsit: It should look similar to this: https://i.imgur.com/4YhRddT.png
#2449 [15:29] <taroo11> does not let me in minecraft DICEC I 'm banned and nose to minecraft crash happens but it is fixed
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#2451 [15:30] <jamesthekidrsit> it says invalad argumant
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#2453 [15:31] <Extreme-> jamesthekidrsit: Give us a screenshot of the command you are putting in
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#2455 [15:32] <home> http://paste.ubuntu.com/11801190/
#2456 [15:33] <jamesthekidrsit> wait how do i take a screenschot (i know one part is to press print screen)
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#2459 [15:34] <home> here is the link - http://paste.ubuntu.com/11801190/
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#2462 [15:38] <home> do u think it can wok again?!?
#2463 [15:38] <JackSchwarm> When trying to login, I could not, thus I attempted to do a password reset, when a message displayed saying that my account had been migrated to a mojang account, which I did not do. So, when I entered my email and password for a mojang account it did not log in, and when I did password recovery for a Mojang account it did not go to my email...
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#2465 [15:40] <mattym> ??> JackSchwarm account/hacked
#2466 [15:40] <VoxelHead> JackSchwarm: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2467 [15:40] <VoxelHead> JackSchwarm: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#2469 [15:40] <Extreme-> JackSchwarm: You are probably using the wrong email.
#2470 [15:40] <home> voxel head
#2471 [15:40] <Extreme-> jamesthekidrsit: What you are putting into the command prompt must be exactly as seen here: https://gist.githubusercontent.com/anonymous/42452ffad2573e5a496a/raw/gistfile1.bat
#2472 [15:40] * jamesthekidrsit_ [jamesthekidrsit_@notlogged] has joined #minecrafthelp
#2473 [15:40] <jamesthekidrsit_> here https://imgur.com/FWj70J2
#2474 [15:41] <JackSchwarm> Thanks for the help, looking at the link now
#2475 [15:41] <JackSchwarm> Is there a way to see what the email was?
#2476 [15:41] <jamesthekidrsit_> extreme- https://imgur.com/FWj70J2
#2477 [15:41] <Extreme-> jamesthekidrsit_: You pasted wrong.
#2478 [15:41] <jamesthekidrsit_> ok one sec
#2479 [15:41] <jamesthekidrsit_> http://imgur.com/FWj70J2
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#2482 [15:42] <jamesthekidrsit_> lol wut
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#2484 [15:42] * mattym|BNC is now known as mattym
#2485 [15:42] <John_> how do i upload a map
#2486 [15:42] <John_> i made
#2487 [15:42] <jamesthekidrsit_> whell im still here
#2488 [15:42] <home> me to
#2489 [15:42] <Extreme-> ??> John_ launcher/.minecraft
#2490 [15:42] <VoxelHead> John_: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#2491 [15:43] <Extreme-> jamesthekidrsit_: Read the last 3 lines I told you.
#2492 [15:43] <jamesthekidrsit_> extreme- can you repost google crashed
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#2494 [15:44] <Extreme-> <+Extreme-> jamesthekidrsit: What you are putting into the command prompt must be exactly as seen here: https://gist.githubusercontent.com/anonymous/42452ffad2573e5a496a/raw/gistfile1.bat
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#2497 [15:44] <jamesthekidrsit_> it wont work
#2498 [15:44] <jamesthekidrsit_> i copyed and pasted and it wont work
#2499 [15:45] <jamesthekidrsit_> it says invalad argumant
#2500 [15:45] <home> is there any way to fix it? http://paste.ubuntu.com/11801190/
#2501 [15:46] <jamesthekidrsit_> I have teamviewer can you come onto my comp and put it in?
#2502 [15:46] <jamesthekidrsit_> exteme- I have teamviewer can you come onto my comp and put it in?
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#2504 [15:46] <jamesthekidrsit_> extreme- I have teamviewer can you come onto my comp and put it in?
#2505 [15:47] <Extreme-> jamesthekidrsit_: Not at the moment, no. Someone else may.
#2506 [15:47] <jamesthekidrsit_> ok
#2507 [15:48] <home> please
#2508 [15:49] <Extreme-> jamesthekidrsit_: Write the command out by hand if you can't figure out how to paste properly.
#2509 [15:49] <jamesthekidrsit_> ok
#2510 [15:49] <Extreme-> home: What was your issue?
#2511 [15:50] <home> my problem is i am fully connected to the internet and when i log in it say play of line when i try going on a sever this is what happens http://paste.ubuntu.com/11801190/
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#2513 [15:51] <Extreme-> ??> home tools/hjt
#2514 [15:51] <VoxelHead> home: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2515 [15:51] <VoxelHead> home: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2516 [15:52] <home> it doesent say i accept when i run minecraft
#2517 [15:52] <Extreme-> home: Read properly
#2518 [15:52] <jamesthekidrsit_> it still wont work It says Invalad arguement
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#2521 [15:54] <jamesthekidrsit_> extreme- it still wont work It says Invalad arguement
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#2523 [15:54] <Extreme-> jamesthekidrsit_: Give us another screenshot.
#2524 [15:54] <jamesthekidrsit_> ok
#2525 [15:56] <home> so i dowladed hijack
#2526 [15:56] <chromebookowner> Hi, my little sister just recently purchased Minecraft. And I was not aware until I was struggling to download on her chromebook acer, that Minecraft is not compatible with it. I google searched how to download it on a chromebook, and it is telling me how to rearrange the set up of the chromebook. Is it safe to change all the settings that it is telling me? If not, is there a way to get a full refund of the game?
#2527 [15:57] <jamesthekidrsit_> http://imgur.com/QaxkbSU here
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#2530 [15:58] <home> http://paste.ubuntu.com/11801375/
#2531 [15:58] <jamesthekidrsit_> extreme- http://imgur.com/QaxkbSU
#2532 [15:58] <Extreme-> jamesthekidrsit_: It is still wrong.
#2533 [15:58] * Undersimsen [Undersimsen@notlogged] has quit. (Ping timeout: 204 seconds)
#2534 [15:58] <jamesthekidrsit_> ok whats wrong
#2535 [15:58] * chromebookowner [chromebookowner@notlogged] has quit. (Quit: Web client closed)
#2536 [15:59] <Extreme-> jamesthekidrsit_: "/download/" should be "/download".
#2537 [15:59] <jamesthekidrsit_> ok
#2538 [15:59] * kittiekorn [kittiekorn@notlogged] has quit. (Ping timeout: 180 seconds)
#2539 [15:59] <Extreme-> jamesthekidrsit_: And "priority" should be "/priority"
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#2542 [16:00] <home> is this the correct link? http://paste.ubuntu.com/11801375/
#2543 [16:01] <jamesthekidrsit_> ok but its still not working
#2544 [16:01] <jamesthekidrsit_> i will give another screenshot
#2545 [16:01] <MC_> When I attempt to log in to any Minecraft Server, I get the error message "java.lang.NullPointerException: group" On top of this, when I attempt to load a singleplayer world, my game crashes with this error http://paste.ubuntu.com/11796155/
#2546 [16:01] <home> thats my problem to\
#2547 [16:02] <Extreme-> ??> MC tools/hjt
#2548 [16:02] <VoxelHead> MC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2549 [16:02] <VoxelHead> MC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2550 [16:02] <home> http://paste.ubuntu.com/11801375/ here vorlexhead
#2551 [16:03] <jamesthekidrsit_> extreme- ok here http://imgur.com/GLdXCRp
#2552 [16:05] <MC_> VoxelHead, http://paste.ubuntu.com/11801399/
#2553 [16:06] <Extreme-> home: What antivirus and/or firewall are you using?
#2554 [16:06] <home> firefox
#2555 [16:06] <home> i thinl
#2556 [16:06] <home> think
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#2558 [16:07] <jamesthekidrsit_> extreme- ok here http://imgur.com/GLdXCRp
#2559 [16:08] <home> hey mc
#2560 [16:08] <MC_> ?
#2561 [16:08] <Extreme-> jamesthekidrsit_: I don't see any error.
#2562 [16:08] <Extreme-> MC_: One moment
#2563 [16:08] <home> we haven the same problem:)
#2564 [16:08] <Extreme-> home: When did those issues start happening?
#2565 [16:08] <jamesthekidrsit_> it wont work
#2566 [16:08] <home> 4 weeks ago about
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#2568 [16:08] <Extreme-> jamesthekidrsit_: Open McAfee, try disableing the firewall, does Minecraft work?
#2569 [16:08] <MC_> Same with me!
#2570 [16:09] <Extreme-> jamesthekidrsit_: er, ignore that
#2571 [16:09] <home> yassss
#2572 [16:09] <jamesthekidrsit_> I dont use mcafee
#2573 [16:09] <Extreme-> MC_: Open McAfee, try disableing the firewall, does Minecraft work?
#2574 [16:09] <jamesthekidrsit_> ok
#2575 [16:09] <MC_> We've tried that before, It didn't work
#2576 [16:09] <Extreme-> home: And do you know what you did that made it not work?
#2577 [16:09] <home> no sorry
#2578 [16:10] <Extreme-> MC_: Disable it's realtime scanning next.
#2579 [16:10] <jamesthekidrsit_> hey i need to get off I will be back soon
#2580 [16:11] <MC_> How would I disable Realtime scanning?
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#2582 [16:11] <cesar> hi
#2583 [16:11] <cesar> hi
#2584 [16:11] * gamerboy383 [gamerboy383@notlogged] has left #minecrafthelp
#2585 [16:12] <cesar> i needed some help on a minecraft crash
#2586 [16:13] <Extreme-> MC_: Click "Realtime scanning: On" at McAfee's menu.
#2587 [16:13] <cesar> i wanted to play on a online server but it requires to download a resource pack. when minecraft tries to download and install the texture pack my minecraft crashes
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#2589 [16:13] * jamesthekidrsit_ [jamesthekidrsit_@notlogged] has quit. (Ping timeout: 204 seconds)
#2590 [16:14] <MC_> I don't see an option for Realtime Scanning
#2591 [16:15] <Extreme-> MC_: wHAT DO YOU SEE?
#2592 [16:15] <Extreme-> cesar: What does Minecraft tell you?
#2593 [16:15] * SayWut1 [SayWut1@notlogged] has joined #minecrafthelp
#2594 [16:15] <SayWut1> Hello
#2595 [16:15] <Extreme-> SayWut1: Hello.
#2596 [16:15] <cesar> nothing it just plain crashes
#2597 [16:15] <Extreme-> ??> cats launcher/chrash-log
#2598 [16:15] <Extreme-> ??> cats launcher/crash-log
#2599 [16:16] <VoxelHead> cats: We need to see your crash log, which appears after a crash.
#2600 [16:16] <SayWut1> i have a question about the capes
#2601 [16:16] <VoxelHead> cats: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2602 [16:16] <SayWut1> why u dont give to all the players capes?
#2603 [16:16] <Lord_Ralex> That would defeat the purpose of capes
#2604 [16:16] <SayWut1> how i can get a cape?
#2605 [16:17] <Lord_Ralex> Go to Minecon
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#2607 [16:17] <MC_> Extreme-, I've tried turning off Both the firewall, and Realtime Scanning before. The problem remains.
#2608 [16:17] <home> okay ]
#2609 [16:17] <SayWut1> but the minecon is not in my countery
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#2611 [16:17] <Extreme-> MC_: Then you should either uninstall McAfee, or reinstall it if you paid for it.
#2612 [16:17] <cesar> http://paste.ubuntu.com/11801444/
#2613 [16:17] <Nickkoli> I was wondering if someone could help me connect my server to the game, the server will run, but when I open Minecraft it says it cannot connect.
#2614 [16:17] <cesar> there is the crash report
#2615 [16:18] <MC_> We've tried uninstalling McAfee as well.
#2616 [16:18] <home> voxel what do i do now
#2617 [16:18] <Extreme-> MC_: And the problem persists after it's removal?
#2618 [16:18] <MC_> 'Yes.
#2619 [16:19] <Extreme-> MC_: Uninstall it and give us a new HJT report.
#2620 [16:19] <Nickkoli> I was wondering if someone could help me connect my server to the game, the server will run, but when I open Minecraft it says it cannot connect.
#2621 [16:19] <SayWut1> Lord_Ralex the minecon isnt in my country maby u have another optine?
#2622 [16:19] <Lord_Ralex> SayWut1, there is no other option.
#2623 [16:19] <MC_> Nickkoli, try connecting to 0.0.0.0:25565
#2624 [16:19] <SayWut1> :( ok thx
#2625 [16:20] <Lord_Ralex> SayWut1, the only way normal players can get a cape is by going to Minecon.
#2626 [16:20] <home> extreme?
#2627 [16:20] <Extreme-> ??> home win/profile
#2628 [16:20] <VoxelHead> home: It may be helpful to isolate whether this is a problem with your user account, or with your system as a whole.
#2629 [16:20] <VoxelHead> home: Please create a new user profile (a computer user, not a new Minecraft account), log in as that user, and try Minecraft from there. If it works, there's something on your profile that's breaking Java or Minecraft. If not, there's something amiss with your system as a whole.
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#2632 [16:20] <home> the thing is when ever i re log in it say ureconized socket error
#2633 [16:20] <Extreme-> Nickkoli: What IP are you connecting with?
#2634 [16:20] * SuperPuperSteve [SuperPuperSteve@notlogged] has quit. (Client Quit)
#2635 [16:21] <Extreme-> home: What is the exact error?
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#2637 [16:21] * dansan [dansan@notlogged] has quit. (Quit: Konversation terminated!)
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#2639 [16:21] <home> unreconized windows socket error 10106:creatre
#2640 [16:21] <home> create
#2641 [16:22] <home> unreconized windows scoket error10106;create
#2642 [16:22] <Nickkoli> Thanks MC_ it worked
#2643 [16:22] <Afootpluto> home, open command prompt and run the command "netsh winsock reset"
#2644 [16:22] <home> were is that?
#2645 [16:23] <Extreme-> home: Search "Command prompt" at Start, right click it and select "Run as an admin"
#2646 [16:23] <home> okay o0ne sec
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#2650 [16:25] <home> know i have to reset my computer right?
#2651 [16:25] <Afootpluto> yes
#2652 [16:25] <home> k brb
#2653 [16:25] <Agent_double_0> I need help, i'm trying to stream but it says I need to Migrate my account. When ever I press it, it give me a error "Error! At this time you can only own one copy of Minecraft per account, sorry!". I don't know what to do, ehlp?
#2654 [16:25] * Nickkoli [Nickkoli@notlogged] has quit. (Ping timeout: 204 seconds)
#2655 [16:26] <Extreme-> Agent_double_0: What is your username?
#2656 [16:26] <Agent_double_0> Agent_double_0
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#2658 [16:26] <ChrisDeme> II try to open my minecraft 1.7.10 after redownloading it cause I gave my laptop in for repairs, but when i click play it doesn't work and it tells me that my drivers are outdated or something and it gave me a link in order to download a new one or scan it or something,but it still didn't work after i downloaded the Intel driver. So instead im here, i was instructed to paste this link: http://paste.ubuntu.com/11801467/ hopefully someon
#2659 [16:26] <Sp33dyCat> hello
#2660 [16:27] <Agent_double_0> So basically I need to migrate my account but it wont let me .-.
#2661 [16:27] * pula [pula@notlogged] has joined #minecrafthelp
#2662 [16:27] <Extreme-> ChrisDeme: One moment
#2663 [16:28] <Sp33dyCat> I need help in a map for some command tags, can I post the link here?
#2664 [16:28] <Extreme-> Agent_double_0: Your account has already been migrated.
#2665 [16:28] <Extreme-> Agent_double_0: Login with your email and password.
#2666 [16:28] * home_ [home_@notlogged] has joined #minecrafthelp
#2667 [16:28] * iamthechampion21 [iamthechampion21@notlogged] has joined #minecrafthelp
#2668 [16:28] <pula> ba eu sunt pula
#2669 [16:28] <Agent_double_0> But when I press the stream button (F6) it says i need to migrate my account
#2670 [16:28] <Extreme-> Agent_double_0: If you forgot your password, reset it at: https://account.mojang.com/password
#2671 [16:29] <Afootpluto> pula, english please
#2672 [16:29] * home [home@notlogged] has quit. (Ping timeout: 204 seconds)
#2673 [16:29] <home_> hello its me home i just restared my computer know what do i do
#2674 [16:29] <Extreme-> Agent_double_0: Oh, you should have said that than. Log out of the launcher and log back in.
#2675 [16:29] <pula> ma ajuta cineva ca ma-m pierdut in pizda
#2676 [16:30] <Agent_double_0> Completely log out and back in or just close it and reopen it?
#2677 [16:30] * Sp33dyCat [Sp33dyCat@notlogged] has quit. (Client Quit)
#2678 [16:30] <pula> I have a problem can you help me?
#2679 [16:30] <Extreme-> Agent_double_0: You press the "Log out" button at the bottom right and log back in with your email and password.
#2680 [16:30] * dansan [dansan@notlogged] has joined #minecrafthelp
#2681 [16:30] <Afootpluto> pula, what is the problem?
#2682 [16:30] <home_> i just restared my computer like u said exterem now what?!?
#2683 [16:31] <Afootpluto> home_, try minecraft
#2684 [16:31] <iamthechampion21> purchased & downloaded minecraft as specified .... after a week, crased and wiped out my dad's computer. Have all info from purchase receipt, but not code from back of card.
#2685 [16:31] <home_> k
#2686 [16:31] * ZigdanielHD [ZigdanielHD@notlogged] has joined #minecrafthelp
#2687 [16:31] <ZigdanielHD> Hi
#2688 [16:31] <Afootpluto> iamthechampion21, what is the issue?
#2689 [16:31] <Afootpluto> hi ZigdanielHD
#2690 [16:32] <ZigdanielHD> Help me?? problem minecraft
#2691 [16:32] <Afootpluto> ZigdanielHD, what is the problem?
#2692 [16:32] <Agent_double_0> Ok, it works now thanks! ^_^
#2693 [16:32] <home_> it worked thankyou for your help!!!
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#2695 [16:32] <ZigdanielHD> http://paste.ubuntu.com/11801517/
#2696 [16:32] * home_ [home_@notlogged] has quit. (Client Quit)
#2697 [16:32] <ZigdanielHD> fix the problem
#2698 [16:32] <iamthechampion21> I want to tryy to redownload onto the computer I am using now.
#2699 [16:33] <Afootpluto> iamthechampion21, download minecraft from minecraft.net/download
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#2702 [16:33] <pula> http://paste.ubuntu.com/11801472/
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#2706 [16:34] <iamthechampion21> I will try now.
#2707 [16:34] <Afootpluto> pula, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#2708 [16:34] <ChrisDeme> is extreme still here? should i wait?
#2709 [16:34] <Extreme-> ChrisDeme: Still there?
#2710 [16:35] <Extreme-> ChrisDeme: Download and install the first thing here: https://downloadcenter.intel.com/download/24695
#2711 [16:35] <ZigdanielHD> http://paste.ubuntu.com/11801517/
#2712 [16:36] <ChrisDeme> If this works...man I'll create a shrine for you in my room
#2713 [16:36] <ZigdanielHD> Hi can you help me with my mistake in minecraft
#2714 [16:36] <Extreme-> ??> ZigdanielHD oem/dell/service-tag
#2715 [16:36] <VoxelHead> ZigdanielHD: You can find your Service Tag here: http://www.dell.com/support/contents/us/en/19/category/Product-Support/Self-support-Knowledgebase/locate-service-tag
#2716 [16:36] <Extreme-> ZigdanielHD: We need that.
#2717 [16:37] * Hamstercat1 [Hamstercat1@notlogged] has quit. (Client Quit)
#2718 [16:37] <ZigdanielHD> http://paste.ubuntu.com/11801517/ link?
#2719 [16:37] * help999 [help999@notlogged] has joined #minecrafthelp
#2720 [16:37] <Extreme-> ZigdanielHD: Read what VoxelHead asked
#2721 [16:38] <ZigdanielHD> But I am clear on that page right now but do not go ah ?
#2722 [16:39] * Extreme- passes it to Afootpluto
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#2724 [16:40] <help999> when i open my minecraft launcher and press play .a download bar appears above the play button .it keeps downloading then stops when i press play again its starts the download again
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#2729 [16:42] <Extreme-> ZigdanielHD: Download and install: http://downloads.dell.com/video/R234725.exe
#2730 [16:42] <Extreme-> ??> help999 launcher/log
#2731 [16:43] <VoxelHead> help999: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2732 [16:43] <VoxelHead> help999: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2733 [16:43] * ChrisDeme [ChrisDeme@notlogged] has quit. (Ping timeout: 204 seconds)
#2734 [16:44] <pula> I done that thing what's next
#2735 [16:45] <ZigdanielHD> Thank you very much now I download
#2736 [16:45] * Fferomons [Fferomons@notlogged] has joined #minecrafthelp
#2737 [16:45] <help999> [22:42:59 INFO]: Minecraft Launcher null (through bootstrap 4) started on windows... [22:42:59 INFO]: Current time is Jun 30, 2015 10:42:59 PM [22:42:59 INFO]: System.getProperty('os.name') == 'Windows 7' [22:42:59 INFO]: System.getProperty('os.version') == '6.1' [22:42:59 INFO]: System.getProperty('os.arch') == 'x86' [22:42:59 INFO]: System.getProperty('java.version') == '1.8.0_45' [22:42:59 INFO]: System.getProperty('java.vendor') == 'Oracle Corporat
#2738 [16:46] <help999> there
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#2741 [16:47] <Pablo> Hi who can help me
#2742 [16:47] <pula> afootpluto I done that thing what's next
#2743 [16:47] <Afootpluto> pula, restart your PC
#2744 [16:48] * Amphoras [Amphoras@notlogged] has quit. (Ping timeout: 204 seconds)
#2745 [16:48] <Pablo> who can help me
#2746 [16:48] * pula [pula@notlogged] has quit. (Quit: Web client closed)
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#2749 [16:49] <Afootpluto> Pablo, what is the issue?
#2750 [16:49] <Pablo> mi minecraft don`t go
#2751 [16:50] <Pablo> how i can show you the launcher log
#2752 [16:50] <Afootpluto> ??> Pablo paste
#2753 [16:50] <VoxelHead> Pablo: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2754 [16:50] <Pablo> ok
#2755 [16:50] <Pablo> look
#2756 [16:50] <Pablo> http://paste.ubuntu.com/11801591/
#2757 [16:51] <Afootpluto> Pablo, do you have a dxdiag?
#2758 [16:51] <Pablo> what? i don`t know
#2759 [16:51] <Afootpluto> ??> Pablo win/dxdiag
#2760 [16:51] <VoxelHead> Pablo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2761 [16:52] <Pablo> ok wait a second
#2762 [16:52] * Aaajje [Aaajje@notlogged] has joined #minecrafthelp
#2763 [16:53] <Aaajje> please help me
#2764 [16:53] <help999> [22:42:59 INFO]: Minecraft Launcher null (through bootstrap 4) started on windows... [22:42:59 INFO]: Current time is Jun 30, 2015 10:42:59 PM [22:42:59 INFO]: System.getProperty('os.name') == 'Windows 7' [22:42:59 INFO]: System.getProperty('os.version') == '6.1' [22:42:59 INFO]: System.getProperty('os.arch') == 'x86' [22:42:59 INFO]: System.getProperty('java.version') == '1.8.0_45' [22:42:59 INFO]: System.getProperty('java.vendor') == 'Oracle Corporat
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#2767 [16:53] <help999> thats the crash file
#2768 [16:53] <ZigdanielHD> I am sorry me laptop 64 bits no 32 bits
#2769 [16:54] <Afootpluto> ??> help999 paste
#2770 [16:54] <VoxelHead> help999: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2771 [16:54] <Pablo> Voxel i follow the instructions but in this link http://hopper.minecraft.net/media/cms_page_media/52/DxDiag_EXAMPLE.png i dont see nothing
#2772 [16:54] <ZigdanielHD> Help me? http://paste.ubuntu.com/11801517/
#2773 [16:56] * jjs999jjs [jjs999jjs@notlogged] has quit. (Read error: Connection reset by peer)
#2774 [16:56] <help999> what do you url
#2775 [16:56] <help999> whats that
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#2777 [16:56] * dansan [dansan@notlogged] has quit. (Quit: Konversation terminated!)
#2778 [16:56] <ZigdanielHD> Help? go the link http://paste.ubuntu.com/
#2779 [16:57] * Pablo_ [Pablo_@notlogged] has joined #minecrafthelp
#2780 [16:57] <ZigdanielHD> help999 ->> go link http://paste.ubuntu.com/ paste you information
#2781 [16:57] <help999> i pasted it then what
#2782 [16:58] <Afootpluto> help999, give me the url
#2783 [16:58] <ZigdanielHD> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#2784 [16:58] <pula> afootpluto i restarted the pc what now ?
#2785 [16:58] <help999> whats the url
#2786 [16:58] <ZigdanielHD> Information and link http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#2787 [16:58] * icedragon897 [icedragon897@notlogged] has joined #minecrafthelp
#2788 [16:58] <Afootpluto> pula, try minecraft
#2789 [16:58] * icedragon897 [icedragon897@notlogged] has quit. (Client Quit)
#2790 [16:58] <Afootpluto> ??> ZigdanielHD oem/dell/service-tag
#2791 [16:58] <VoxelHead> ZigdanielHD: You can find your Service Tag here: http://www.dell.com/support/contents/us/en/19/category/Product-Support/Self-support-Knowledgebase/locate-service-tag
#2792 [16:59] <ZigdanielHD> dell
#2793 [16:59] <Pablo_> voxelhead
#2794 [16:59] <Afootpluto> ??> Pablo win/dxdiag
#2795 [16:59] <VoxelHead> Pablo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2796 [17:00] <ZigdanielHD> me link http://paste.ubuntu.com/11801517/
#2797 [17:00] <Pablo_> ready but i dont know were i can change the version of my grafic target
#2798 [17:01] <Pablo_> Once you have found this, look for your manufacturer in the table below and go to their "Auto-Detector" site and scan your computer for any out-of-date drivers. If one is found, please install the update; if for any reason there are no available updates or the updates do not solve your issue, please see this article to get assistance.
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#2800 [17:01] <Pablo_> i have the name and the manufacturer
#2801 [17:01] <pula> afootpluto thanks
#2802 [17:01] * rob is now known as Guest40513
#2803 [17:02] <Guest40513> hi im trying to play minecraft on a brand new computer but every time i start it up it keeps saying that my driver is out of date. ive tried to run an update on my drivers but it says there are no updates available
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#2805 [17:03] * ZigdanielHD [ZigdanielHD@notlogged] has quit. (Quit: Web client closed)
#2806 [17:03] <Guest40513> ive got an entire dxdiag sheet of all my info if anyone can help me
#2807 [17:04] * kittiekorn [kittiekorn@notlogged] has quit. (Ping timeout: 180 seconds)
#2808 [17:05] <Afootpluto> Guest40513, can you give me the dxdiag?
#2809 [17:05] * jamesthekidrsit [jamesthekidrsit@notlogged] has joined #minecrafthelp
#2810 [17:06] <jamesthekidrsit> extreme- hey im back
#2811 [17:06] <Guest40513> System Information
#2812 [17:06] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#2813 [17:06] <Guest40513> it wont let me copy and paste
#2814 [17:07] <jamesthekidrsit> extreme- hey im back
#2815 [17:07] <Afootpluto> ??> Guest40513 win/edit
#2816 [17:07] <VoxelHead> Guest40513: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2817 [17:07] <Guest40513> ------------------
#2818 [17:07] <jamesthekidrsit> extreme- are you on?
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#2821 [17:08] * help999 [help999@notlogged] has quit. (Quit: Web client closed)
#2822 [17:08] <Afootpluto> jamesthekidrsit, he might be afk. do you need help with anything?
#2823 [17:09] * GianaTakeover [GianaTakeover@notlogged] has joined #minecrafthelp
#2824 [17:09] <jamesthekidrsit> yes me and him where working on a problem
#2825 [17:09] <Guest40513> Card name: Microsoft Basic Display Adapter
#2826 [17:09] <Afootpluto> Guest40513, i need the whole thing
#2827 [17:09] * ivano467 [ivano467@notlogged] has quit. (Client Quit)
#2828 [17:09] <Afootpluto> ??> Guest40513 paste
#2829 [17:09] <VoxelHead> Guest40513: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2830 [17:10] * ItzMenzer [ItzMenzer@notlogged] has joined #minecrafthelp
#2831 [17:10] <Guest40513> i did. it only pastes 1 line even though ive copied the entire text
#2832 [17:10] <jamesthekidrsit> afootpluto yes me and him where working on a problem
#2833 [17:10] <Afootpluto> jamesthekidrsit, what is the problem?
#2834 [17:10] <Afootpluto> ??> Guest40513 win/dxdiag
#2835 [17:10] <VoxelHead> Guest40513: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2836 [17:11] <Afootpluto> Guest40513, follow all of the instructions
#2837 [17:11] <Guest40513> http://paste.ubuntu.com/11801678/
#2838 [17:11] <Guest40513> i did all of the instructions there already
#2839 [17:11] <jamesthekidrsit> afootpluto the problem is that whenever I try to start minecraft i get the error [time warn] had local file but it was the wrong size [number] expected [bigger number]
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#2843 [17:12] <jamesthekidrsit> afootpluto the problem is that whenever I try to start minecraft i get the error [time warn] had local file but it was the wrong size [number] expected [bigger number]
#2844 [17:13] <ItzMenzer> http://paste.ubuntu.com/11801684/ Help I can't load up minecraft due to Pixel Format Not Accelerated
#2845 [17:13] <Afootpluto> jamesthekidrsit, one moment
#2846 [17:13] * Confused [Confused@notlogged] has joined #minecrafthelp
#2847 [17:13] <jamesthekidrsit> afootpluto ok
#2848 [17:14] * Confused [Confused@notlogged] has quit. (Client Quit)
#2849 [17:15] <Afootpluto> ??> jamesthekidrsit win/host
#2850 [17:15] <jamesthekidrsit> afootpluto what
#2851 [17:16] * Cyrus [Cyrus@notlogged] has joined #minecrafthelp
#2852 [17:16] <Afootpluto> ??> jamesthekidrsit win/hosts
#2853 [17:16] <VoxelHead> jamesthekidrsit: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#2854 [17:16] <VoxelHead> jamesthekidrsit: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#2855 [17:16] <jamesthekidrsit> oh one sec
#2856 [17:16] <dflo> Hello, a friend of mine is having an issue with joining servers. She is able to play on one server, but any other server she attempts to connect to gives her an "Invalid Session" error message. From what I've researched, this "Invalid Session" message usually comes up when you have more than one instance of Minecraft running, or if you are logged into your account in multiple places. Could this be the case, even though she is able to co
#2857 [17:17] * ItzMenzer [ItzMenzer@notlogged] has quit. (Quit: Web client closed)
#2858 [17:17] <Afootpluto> ??> dflo launcher/relog
#2859 [17:17] <VoxelHead> dflo: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2860 [17:17] <dflo> Thanks, will give it a shot
#2861 [17:18] <jamesthekidrsit> afootpluto http://paste.ubuntu.com/11801035/ here
#2862 [17:18] <Afootpluto> jamesthekidrsit, delete everything in the host file
#2863 [17:18] <jamesthekidrsit> afootpluto wait why
#2864 [17:19] <Afootpluto> jamesthekidrsit, because it should be empty
#2865 [17:19] <jamesthekidrsit> ok
#2866 [17:19] <jamesthekidrsit> delete the file or everything in it
#2867 [17:20] <Afootpluto> everything in it
#2868 [17:20] <jamesthekidrsit> ok
#2869 [17:21] <Guest40513> afootpluto did you get my ubuntu paste?
#2870 [17:21] <jamesthekidrsit> okso all of the hosts and the notes or just the hosts
#2871 [17:22] <dflo> My friend won't be available to try until later, but thanks for the info! Take care.
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#2873 [17:22] <jamesthekidrsit> afootpluto okso all of the hosts and the notes or just the hosts
#2874 [17:23] <Afootpluto> jamesthekidrsit, it doesn't matter
#2875 [17:23] <jamesthekidrsit> ok
#2876 [17:23] <jamesthekidrsit> ok did that
#2877 [17:23] <jamesthekidrsit> i will try to use minecraft
#2878 [17:26] <jamesthekidrsit> afootpluto it still does the problem
#2879 [17:27] <Afootpluto> ??> jamesthekidrsit launcher/log
#2880 [17:27] <VoxelHead> jamesthekidrsit: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2881 [17:27] <VoxelHead> jamesthekidrsit: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2882 [17:27] <jamesthekidrsit> ok
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#2885 [17:28] <g> Here's an interesting one for you guys
#2886 [17:29] <g> just flying around my server at random, when suddenly, http://i.imgur.com/neHJVar.png
#2887 [17:29] <jamesthekidrsit> afootpluto http://paste.ubuntu.com/11801752/
#2888 [17:30] <Afootpluto> ??> jamesthekidrsit tools/hjt
#2889 [17:30] <VoxelHead> jamesthekidrsit: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2890 [17:30] <VoxelHead> jamesthekidrsit: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2891 [17:30] <jamesthekidrsit> ok
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#2898 [17:33] <g> I know my problem is obviously a protocol error, but I'm not sure what to do with it
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#2900 [17:33] <jamesthekidrsit> afootpluto ok here http://paste.ubuntu.com/11801773/
#2901 [17:33] <Confused> I download a resorse pack and the melons crashed it i have a simpler one but my minecraft crashes before i can swicth resorse packs????
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#2903 [17:34] <jamesthekidrsit> afootpluto ok here http://paste.ubuntu.com/11801773/
#2904 [17:34] <Afootpluto> ??> jamesthekidrsit av/adwcleaner
#2905 [17:34] <VoxelHead> jamesthekidrsit: ADWCleaner is an utility to clean a PC which is infested with malware.
#2906 [17:34] <VoxelHead> jamesthekidrsit: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2907 [17:34] <jamesthekidrsit> ok
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#2910 [17:36] <Confused> I download a resorse pack and the Resorse for the melons crashed it i have a simpler one but my minecraft crashes before i can swicth resorse packs????
#2911 [17:36] <g> just delete the broken one
#2912 [17:36] <Confused> i did
#2913 [17:36] <g> then that isn't your problem
#2914 [17:37] <babygirlnap> im trying to long into my daughter account and i cant remember the security answers
#2915 [17:37] <Confused> Then the crash is lying to me
#2916 [17:37] <Confused> also
#2917 [17:37] <Afootpluto> ??> babygirlnap account/send-email
#2918 [17:37] <VoxelHead> babygirlnap: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2919 [17:37] <g> Afootpluto: some days, I think you're a bot :P
#2920 [17:37] <jamesthekidrsit> afootpluto will you need the log file
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#2922 [17:37] <babygirlnap> ok thanks
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#2924 [17:37] <Afootpluto> Confused, then delete the pack
#2925 [17:37] * Pieman is now known as Guest96932
#2926 [17:37] <Afootpluto> jamesthekidrsit, it would be helpful
#2927 [17:38] <jamesthekidrsit> ok
#2928 [17:38] <Confused> I want to get into my account but i dont know the security so i send the email and it goes to the mogang part but then is asks for the secuirty policys
#2929 [17:38] <jamesthekidrsit> I will give once its done scaning
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#2931 [17:39] <Afootpluto> ??> Confused account/send-email
#2932 [17:39] <VoxelHead> Confused: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#2934 [17:40] <jamesthekidrsit> \
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#2936 [17:40] <Confused> mx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M IntCache: cache: 0, tcache is what in the crash report says
#2937 [17:40] <Afootpluto> jamesthekidrsit, after it finished scanning click clean
#2938 [17:40] <jamesthekidrsit> ok
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#2941 [17:41] <jamesthekidrsit> ok
#2942 [17:41] <Confused> ---- Minecraft Crash Report ---- // Sorry :( Time: 6/30/15 3:02 PM Description: Initializing game bmg: Unable to fit: minecraft:items/melon_speckled - size: 256x256 - Maybe try a lowerresolution resourcepack? at bmf.c(SourceFile:60) at bmh.b(SourceFile:197) at bmh.a(SourceFile:77) at bot.j(SourceFile:553) at bot.a(SourceFile:139) at bou.a(SourceFile:23) at bnn.a(SourceFile:99) at ave.am(SourceFile:448) at ave.a(SourceFile:
#2943 [17:42] <Afootpluto> Confused, install a lower resolution pack
#2944 [17:42] <Confused> k
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#2949 [17:44] <Pickax> Help I got hacked
#2950 [17:45] <Afootpluto> ??> Pickax account/hacked
#2951 [17:45] <VoxelHead> Pickax: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2952 [17:45] <VoxelHead> Pickax: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#2955 [17:47] <Pickax> Anybody please help my zz
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#2957 [17:48] * nexyy [nexyy@notlogged] has joined #minecrafthelp
#2958 [17:48] <Afootpluto> ??> Pickax account/hacked
#2959 [17:48] <VoxelHead> Pickax: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2960 [17:48] <VoxelHead> Pickax: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2961 [17:48] <Afootpluto> Pickax, there is nothing we can do
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#2964 [17:49] * p is now known as Guest67997
#2965 [17:49] <Guest67997> ive got an apple macbook air 2015 is it bad for me to play minecraft on it
#2966 [17:50] <Afootpluto> Guest67997, you can play minecraft on it
#2967 [17:50] <Guest67997> but is it bad for the laptop
#2968 [17:50] <Pickax> Help I got hacked and the website won't work
#2969 [17:50] <Afootpluto> Pickax, there is nothing we can do
#2970 [17:51] <Pickax> workplease
#2971 [17:51] <GreyVulpine> Pickax - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2972 [17:51] <Pickax> workpleaseplease
#2973 [17:51] <GreyVulpine> !k Pickax
#2974 [17:51] * GreyBot kicked Pickax from #minecrafthelp (Reason: ickax :<Kicks:1463>)
#2975 [17:51] <Afootpluto> thx
#2976 [17:51] * GreyVulpine sighs
#2976 [17:51] * Pickax [Pickax@notlogged] has joined #minecrafthelp
#2977 [17:51] <GreyVulpine> Pickax - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2978 [17:52] * jamesthekidrsit [jamesthekidrsit@notlogged] has joined #minecrafthelp
#2979 [17:52] <jamesthekidrsit> ok back
#2980 [17:52] <jamesthekidrsit> afootpluto ok here
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#2983 [17:53] <jamesthekidrsit> afootpluto ok here
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#2986 [17:54] <mayatj> can someone please help me. I need to update video card drivers. http://paste.ubuntu.com/11801871/
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#2989 [17:55] <GreyVulpine> mayatj - Download and install: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2990 [17:55] <jamesthekidrsit> afootpluto hello
#2991 [17:55] <mayatj> thank you so much
#2992 [17:56] <Afootpluto> jamesthekidrsit, yes?
#2993 [17:56] <jamesthekidrsit> afootpluto im back
#2994 [17:56] <Afootpluto> jamesthekidrsit, do you have the report?
#2995 [17:56] <jamesthekidrsit> afootpluto I have the pasebin with the logs
#2996 [17:56] <Afootpluto> jamesthekidrsit, can you give it to me?
#2997 [17:56] <jamesthekidrsit> afootpluto http://paste.ubuntu.com/11801874/
#2998 [17:56] <jamesthekidrsit> afootpluto http://paste.ubuntu.com/11801874/
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#3000 [17:57] <Afootpluto> jamesthekidrsit, now try minecraft
#3001 [17:57] <jamesthekidrsit> ok
#3002 [17:57] * lorranbr [lorranbr@notlogged] has joined #minecrafthelp
#3003 [17:58] <lorranbr> I need help
#3004 [17:58] <Afootpluto> lorranbr, with?
#3005 [17:58] <lorranbr> I had a problem with playing minecraft from the mineshafter link
#3006 [17:59] <lorranbr> with the drivers
#3007 [17:59] <GreyVulpine> lorranbr - Sorry, we don't support third-party launchers here
#3008 [17:59] <jamesthekidrsit> afootpluto Im still geting the error
#3009 [17:59] <Afootpluto> lorranbr, or pirates
#3010 [17:59] <lorranbr> I'm sorry entao
#3011 [17:59] <lorranbr> flw
#3012 [18:00] <Afootpluto> jamesthekidrsit, can you do a speed test at speedtest.net
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#3014 [18:00] <jamesthekidrsit> ok
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#3016 [18:00] <jamesthekidrsit> afootpluto wait my mom is also useing internet
#3017 [18:00] <jamesthekidrsit> afootpluto does that matter
#3018 [18:01] <jamesthekidrsit> afootpluto wait my mom is also useing internet
#3019 [18:01] <jamesthekidrsit> afootpluto does that matter
#3020 [18:01] <Afootpluto> it depends on what she is doing, if she is watching videos yes, but if she is not then most likely not
#3021 [18:01] <jamesthekidrsit> shes working
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#3025 [18:02] <Afootpluto> jamesthekidrsit, then it should not affect it
#3026 [18:02] <jamesthekidrsit> ok
#3027 [18:04] <jamesthekidrsit> afootpluto will it affect her
#3028 [18:04] <Afootpluto> no
#3029 [18:04] <jamesthekidrsit> ok good
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#3034 [18:12] <jamesthekidrsit> afootpluto ok here are the results http://www.speedtest.net/my-result/44715
#3035 [18:13] <urielsalis> jamesthekidrsit, result id not vlid
#3036 [18:13] <urielsalis> jamesthekidrsit, check you copied it correctly
#3037 [18:13] <jamesthekidrsit> http://www.speedtest.net/my-result/4471553154
#3038 [18:13] <jamesthekidrsit> ok here its corect
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#3040 [18:14] <jamesthekidrsit> afootpluto here http://www.speedtest.net/my-result/4471553154
#3041 [18:14] <Afootpluto> jamesthekidrsit, that is probably the issue
#3042 [18:15] <Afootpluto> jamesthekidrsit, you will need to get better internet
#3043 [18:15] <jamesthekidrsit> afootpluto i cant Im only 11
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#3045 [18:16] <jamesthekidrsit> afootpluto and It was working before its just when I remade my user
#3046 [18:16] * Dragdon04 [Dragdon04@notlogged] has joined #minecrafthelp
#3047 [18:17] <jamesthekidrsit> afootpluto is there a way to fix it without changing my internet I think I can use a hotspot will that work
#3048 [18:17] <urielsalis> jamesthekidrsit, mobile hotspots are generally slower
#3049 [18:18] <jamesthekidrsit> so is there any way to fix it without changing my internet
#3050 [18:19] <jamesthekidrsit> afootpluto so is there any way to fix it without changing my internet
#3051 [18:19] * Ralstoni64 [Ralstoni64@notlogged] has joined #minecrafthelp
#3052 [18:19] <Ralstoni64> Hi, does anyone know how to solve the "java.lang.NullPointerException:group" issue?
#3053 [18:20] <jamesthekidrsit> afootpluto so is there any way to fix it without changing my internet
#3054 [18:20] <urielsalis> Ralstoni64, what antivirus you have?
#3055 [18:20] * bayaniftw [bayaniftw@notlogged] has joined #minecrafthelp
#3056 [18:20] <urielsalis> jamesthekidrsit, no
#3057 [18:20] <Ralstoni64> I have Norton
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#3059 [18:20] <jamesthekidrsit> afootpluto :(
#3060 [18:20] <jamesthekidrsit> bye
#3061 [18:20] * jamesthekidrsit [jamesthekidrsit@notlogged] has quit. (Quit: Web client closed)
#3062 [18:20] <Ralstoni64> Wait, no. McAfee is what I have
#3063 [18:20] * mayatj [mayatj@notlogged] has quit. (Ping timeout: 204 seconds)
#3064 [18:20] <urielsalis> ??> Ralstoni64 av/mcafee/uninstall
#3065 [18:20] <VoxelHead> Ralstoni64: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#3066 [18:21] <Ralstoni64> Wait, no. McAfee is what I have? My dad has it installed on my computer and it will not let me get rid of it
#3067 [18:21] <GreyVulpine> Ralstoni64 - Could you at least uninstall and reinstall it?
#3068 [18:21] <Ralstoni64> How would that be possible?
#3069 [18:21] <Ralstoni64> Where can I re download it?
#3070 [18:22] * nordet [nordet@notlogged] has joined #minecrafthelp
#3071 [18:22] <GreyVulpine> Ralstoni64 - http://service.mcafee.com/faqdocument.aspx?id=TS100342
#3072 [18:22] <Ralstoni64> Is there any chance that there is a setting within McAfee that will help the issue be resolved?
#3073 [18:22] <GreyVulpine> Ralstoni64 - There may be, but we haven't come across it
#3074 [18:22] <nordet> Hello, i have the same problem that i got this morning: my minecraft crash at launch
#3075 [18:23] <GreyVulpine> Ralstoni64 - Nobody that's come by, have told us of any solution that works, aside from the one solution that we know works, to uninstall mcafee
#3076 [18:23] <Ralstoni64> Alrighty
#3077 [18:23] <Dragdon04> I have updated intel graphics driver and taken the next step of copying info and have a URL. I'm trying to get the game to load on my son's laptop and it won't move past play. tells me to update graphics driver.
#3078 [18:23] <urielsalis> Dragdon04, can you give us the link to your dxdiag?
#3079 [18:23] * mintruffles [mintruffles@notlogged] has joined #minecrafthelp
#3080 [18:23] <urielsalis> ??> nordet launcher/crash-log
#3081 [18:23] <GreyVulpine> Ralstoni64 - If you do come across a solution that doesn't involve uninstallation, please tell us. You could help many others in the same situation
#3082 [18:23] <VoxelHead> nordet: We need to see your crash log, which appears after a crash.
#3083 [18:23] <VoxelHead> nordet: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3084 [18:23] <Dragdon04> yes thank you http://paste.ubuntu.com/11801969/
#3085 [18:23] <bayaniftw> my minecraft keeps on crashing and gives me an error saying cannot render aspects and click on fix problem for more information
#3086 [18:23] <Ralstoni64> Alrighty
#3087 [18:24] * mintruffles [mintruffles@notlogged] has quit. (Client Quit)
#3088 [18:24] <Ralstoni64> I will return in a bit, I'm going to go test something out. Hopefully it will work
#3089 [18:24] * Ralstoni64 [Ralstoni64@notlogged] has quit. (Client Quit)
#3090 [18:24] <nordet> yeah, i got the same problem this morning, i went here, do what an operator told me to do, it worked and now i'm back here
#3091 [18:25] <nordet> http://paste.ubuntu.com/11802005/
#3092 [18:26] <urielsalis> nordet, you have a dxdiag?
#3093 [18:26] <bayaniftw> i dont see an url
#3094 [18:26] <nordet> i can do one
#3095 [18:27] <nordet> +Andrio said to me this morning to updat my graphic card driver, it worked but i'm back here 12 hours later
#3096 [18:27] <nordet> i got like this problem 4 times these past 7 days
#3097 [18:27] <urielsalis> nordet, what you mean with it worked?
#3098 [18:28] <urielsalis> nordet, you could play the game?
#3099 [18:28] <nordet> it worked, i could play the game yes
#3100 [18:28] <nordet> bbut now i'm back here
#3101 [18:28] <urielsalis> nordet, you changed something that makes it not work now?
#3102 [18:28] <nordet> no
#3103 [18:29] <nordet> gonna do a dxdiag like you asked
#3104 [18:29] <mattym> nordet, Are you using a computer that is restored from a backup at certain intervals?
#3105 [18:29] <bayaniftw> i have that problem too
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#3109 [18:31] <nordet> http://paste.ubuntu.com/11802036/ my dxdiag
#3110 [18:32] <Afootpluto> nordet, download and install http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64
#3111 [18:32] <nordet> i got this problem like 4 times these past 7 days, i update my drivers, it work temporally and i have the same problem 1 or 2 days later
#3112 [18:33] <nordet> it would suprise me amd release new drivers everyday some i'm wondering what's the problem
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#3114 [18:34] * charmandeasy [charmandeasy@notlogged] has quit. (Client Quit)
#3115 [18:36] <mattym> nordet, As i asked before, does your computer by any chance recover to a backed up image or anything like that?
#3116 [18:36] <nordet> i don't know
#3117 [18:37] <mattym> nordet, Is it a computer provided by work/school/other
#3118 [18:37] * Guest36067 is now known as thebadshepperd
#3119 [18:37] <nordet> home computer
#3120 [18:37] <bayaniftw> i have the same problem as nordet
#3121 [18:37] <mattym> ??> bayaniftw win/dxdaig
#3122 [18:37] <mattym> ??> bayaniftw win/dxdiag
#3123 [18:37] <VoxelHead> bayaniftw: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3124 [18:37] <Dragdon04> sorry did anyone get chance to look at my dxdiag?
#3125 [18:38] <mattym> Dragdon04, One moment
#3126 [18:38] <Dragdon04> ok thanks no rush
#3127 [18:38] <bayaniftw> i did that
#3128 [18:38] <mattym> Dragdon04, Download and Install the file on this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#3129 [18:39] <nordet> I have an acer computer with an upgraded graphic card
#3130 [18:39] <mattym> bayaniftw, then i need the link/url to your dxdiag report on paste.ubuntu.com
#3131 [18:39] <Dragdon04> ty I will try
#3132 [18:40] <nordet> my computer originally have an Intel HD Graphics and i upgraded for an amd radeon
#3133 [18:40] * techno156 [techno156@notlogged] has joined #minecrafthelp
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#3135 [18:40] <mattym> nordet, Well the drivers you have for the AMD should be up to date, its possibly however that the game is trying to use the Intel one instead
#3136 [18:41] <nordet> but when i figure to play minecraft, when i press f3, at the right side of the screen, it's the right graphic card that is there
#3137 [18:42] <mattym> nordet, You may want to do some researching into either forcing a program (minecraft in this case) to use the AMD one, or how to completely dissable the integrated Intel HD Graphics
#3138 [18:43] * cooldude [cooldude@notlogged] has joined #minecrafthelp
#3139 [18:43] <nordet> the intel hd graphics isn't in my pc anymore, i have only one graphic card if you think otherwise
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#3142 [18:44] <mattym> nordet, Intel HD Graphics are integrated onto your CPU, it would be impossible to "remove" it
#3143 [18:44] <nordet> in case you're wondering, that's my pc http://www.tigerdirect.ca/applications/SearchTools/item-details.asp?EdpNo=849671 but i replaced the graphic card as i said
#3144 [18:44] * Bobbah [Bobbah@notlogged] has joined #minecrafthelp
#3145 [18:45] <Bobbah> Do any of you know about Mianite?
#3146 [18:45] <mattym> nordet, Like i said, you added a graphics card, it is not possible to have "removed" the Intel HD Graphics
#3147 [18:45] <mattym> Bobbah, Sounds like something that is not on topic for this channel
#3148 [18:46] <Bobbah> Bro, lemme get help
#3149 [18:46] <Bobbah> this is minecraft
#3150 [18:46] <GreyVulpine> Bobbah - mattym is correct. This is a minecraft-help channel
#3151 [18:46] <Bobbah> and i need help
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#3153 [18:46] <nordet> ok, but when i go in my system properties, manage devices, display adapters, it only show my amd radeon 5450
#3154 [18:46] <GreyVulpine> Bobbah - Can't say I've even heard of "Mianite"
#3155 [18:47] <nordet> but i'm gonna do some research like you said
#3156 [18:47] <Bobbah> Who knows about technic
#3157 [18:47] <GreyVulpine> Bobbah - We mainly deal with technical issues with the vanilla version of minecraft here
#3158 [18:47] <GreyVulpine> Bobbah - For modded releases, consult their appropriate forums and support venues
#3159 [18:47] <mattym> nordet, If it only shows that you may have already "dissabled" the Intel HD, but you may want to search more about it, as it looks like it may still be trying to use it
#3160 [18:48] <Bobbah> GreyVulpine - I need help
#3161 [18:48] <GreyVulpine> Bobbah - With?
#3162 [18:48] <Bobbah> Ok, so I'm on technic
#3163 [18:48] <Bobbah> and I'm trying to launch something
#3164 [18:48] <Bobbah> but it would pop up, and then crash
#3165 [18:49] <GreyVulpine> Bobbah - Then consult Technic's support venues. Their forums are located at: http://forums.technicpack.net/
#3166 [18:49] <Bobbah> thanks bro
#3167 [18:50] <GreyVulpine> Bobbah - Looks like they also have a chat channel at: irc.lc/synirc/technic/TechnicUser
#3168 [18:50] <bayaniftw> i made the dxdiag its http://paste.ubuntu.com/11802083/
#3169 [18:50] <mattym> bayaniftw, Yes one moment
#3170 [18:50] <Bobbah> damn son, it worked
#3171 [18:50] <Bobbah> and thanks to
#3172 [18:51] <Bobbah> none of you
#3173 [18:51] <bayaniftw> sorry for being late
#3174 [18:51] * ParadoxCraft [ParadoxCraft@notlogged] has joined #minecrafthelp
#3175 [18:51] <ParadoxCraft> staff when I go into a world crashes the game and even I with internet I can not get into minecraft servers
#3176 [18:51] <mattym> bayaniftw, Download and Install the file on this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#3177 [18:51] <GreyVulpine> ParadoxCraft - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#3178 [18:52] <bayaniftw> ok its downloading
#3179 [18:54] <ParadoxCraft> ok obrigado
#3180 [18:55] <bayaniftw> mattym it has downloaded
#3181 [18:55] <mattym> bayaniftw, Then install/run the program that downloaded, let if finish installing, then it will ask you to restart, do so, then try Minecraft again
#3182 [18:56] <bayaniftw> ok
#3183 [18:56] <ParadoxCraft> mais eu sou uma criança de 9 anos e eu não entendo oque você quis dizer GreyVulpine
#3184 [18:56] <mattym> ??> ParadoxCraft lang/pt
#3185 [18:56] <VoxelHead> ParadoxCraft: Ns s falamos ingls aqui. Voc pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#3186 [18:56] * koolkiter [koolkiter@notlogged] has joined #minecrafthelp
#3187 [18:57] <mattym> ParadoxCraft, Copy the crash log the the website you were provided, hit the Paste! button, then provide the URL/Link of the page it takes you to
#3188 [18:57] <ParadoxCraft> and I'm Brazilian so I'm knowing What do I mean by the translator google
#3189 [18:58] <koolkiter> I try to log onto my account on the minecraft website with my Email and Password, but it continues to say that it is the wrong username or password, even though I know its not. I have rest my password multiple times and it continues to not work.
#3190 [18:58] <mattym> koolkiter, What web browser are you trying to use?
#3191 [18:59] <koolkiter> Google Chrome
#3192 [19:00] <mattym> koolkiter, Try with another browser and see if that helps
#3193 [19:00] <koolkiter> I have already done that, and it still failed
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#3195 [19:00] <mattym> koolkiter, What is your username?
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#3198 [19:02] <koolkiter> I haven't even been able to set that up, I am trying to get onto my account for the first time. I even went to the Mojang site to try and log on there, but it doesnt work.
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#3200 [19:02] <mattym> koolkiter, Did you get the confirmation email after you did the initial setup?
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#3202 [19:03] <koolkiter> yes, but after that it didnt let me log on
#3203 [19:03] <nordet> mattym, i can't find a fix, there's plenty of people on forums that have the same problem as me but i can't find a fix
#3204 [19:05] <koolkiter> mattym, I have found a way to fix this problem, I dont know why, but now I was able to log on. Thanks for trying to help
#3205 [19:05] <mattym> nordet, All i can think to do is install the AMD driver again, restart the computer, then see if it works
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#3207 [19:06] <nordet> mattym, it works temporally but like i said, i downloaded new driver this mornig, it worked and now i have the same problem
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#3209 [19:07] <mattym> nordet, Then there may be something else wrong with the computer
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#3212 [19:09] <nordet> what do you think it could be?
#3213 [19:10] <mattym> nordet, How recently did you upgrade the graphics?
#3214 [19:10] <nordet> this morning!
#3215 [19:10] <mattym> nordet, No i mean the physical card
#3216 [19:11] <nordet> 2 months ago approximatly is installed the AMD Radeon 5450 1024mb
#3217 [19:12] <mattym> nordet, Did you buy it used?
#3218 [19:12] <nordet> no
#3219 [19:13] <mattym> nordet, Well its still a very old graphics card to have been purchased two months ago. Its possible there is a probelm with the card or the way it was installed
#3220 [19:15] <nordet> well, when i start GTA 4 on my computer, it crash at loadup too so it may be my computer
#3221 [19:16] <mattym> nordet, Its possible that its any number of things. but if you have updated the graphics driver, and it still continues to happen, something more than we can diagnose is wrong with it
#3222 [19:17] <nordet> so now i would need to go to microsoft support?
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#3224 [19:17] <mattym> nordet, I would suggest taking it into a Computer/IT shop and have them diagnose it
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#3227 [19:20] <derek> i have a minecraft acount that i would like to pair with a mojang acount, but it says its already paired to another acount
#3228 [19:20] <nordet> ok
#3229 [19:20] * badrick17 [badrick17@notlogged] has joined #minecrafthelp
#3230 [19:20] <GreyVulpine> derek - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#3232 [19:22] <badrick17> i need help on how i can upgraid the grafics
#3233 [19:23] <mattym> ??> badrick17 win/dxdiag
#3234 [19:23] <VoxelHead> badrick17: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3235 [19:23] <stingingcleric5> i updated my windows computer to 8, and before on windows 7 my minecraft worked but then when i re downloaded it to 8, it gave me errors.
#3236 [19:23] <Afootpluto> ??> stingingcleric5 win/dxdiag
#3237 [19:24] <VoxelHead> stingingcleric5: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3238 [19:24] <stingingcleric5> i did
#3239 [19:24] <Afootpluto> stingingcleric5, can you give me the dxdiag?
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#3368 [19:43] <xXPikuseruXx> whenever I try to get on my single player game, it says that it failed to create socket. Then it takes me back to the minecraft launcher.
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#3434 [19:53] <slime> hello
#3435 [19:54] <slime> i need help with something
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#3443 [20:02] <MC_> When I attempt to log in to any Minecraft Server, I get the error message "java.lang.NullPointerException: group" On top of this, when I attempt to load a singleplayer world, my game crashes with this error http://paste.ubuntu.com/11796155/
#3444 [20:03] <urielsalis> MC_, what antivirus you have?
#3445 [20:04] * isabelle [isabelle@notlogged] has joined #minecrafthelp
#3446 [20:04] <MC_> Well, earlier I talked with Extreme- and they told me to uninstall my AntiVirus and run something
#3447 [20:04] * isabelle [isabelle@notlogged] has quit. (Client Quit)
#3448 [20:04] <urielsalis> MC_, did you did it?
#3449 [20:04] <MC_> Yes
#3450 [20:04] <urielsalis> one sec
#3451 [20:06] * kittiekorn [kittiekorn@notlogged] has quit. (Ping timeout: 180 seconds)
#3452 [20:07] <urielsalis> MC_, in checking your log right now
#3453 [20:07] <MC_> And by that you mean?
#3454 [20:07] <urielsalis> http://paste.ubuntu.com/11801399/
#3455 [20:08] <urielsalis> http://sbnc.khobbits.co.uk/log/logs/old/minecrafthelp_%5B2015-06-30%5D.htm
#3456 [20:08] <urielsalis> MC_, can you make another report?
#3457 [20:08] <MC_> Like
#3458 [20:09] <urielsalis> ??> MC_ tools/hjt
#3459 [20:09] <VoxelHead> MC_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3460 [20:09] * RangerC8 [RangerC8@notlogged] has joined #minecrafthelp
#3461 [20:09] <VoxelHead> MC_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3462 [20:09] <MC_> Voxel
#3463 [20:09] <MC_> I did
#3464 [20:09] <urielsalis> ??> MC_ bot
#3465 [20:09] <VoxelHead> MC_: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#3466 [20:09] <urielsalis> MC_, I know
#3467 [20:09] <urielsalis> MC_, Im asking you to make a new one
#3468 [20:09] * RangerC8 [RangerC8@notlogged] has quit. (Client Quit)
#3469 [20:10] <MC_> http://paste.ubuntu.com/11802322/
#3470 [20:11] <urielsalis> MC_, I know you already uninstalled mcafee, but can you run this tool to uninstall it, reboot and try minecraft again?
#3471 [20:11] <urielsalis> ??> MC_ av/mcafee/uninstall
#3472 [20:11] <VoxelHead> MC_: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#3473 [20:14] * matheus432 [matheus432@notlogged] has joined #minecrafthelp
#3474 [20:14] * matheus432 [matheus432@notlogged] has quit. (Client Quit)
#3475 [20:14] <MC_> It asks for an uninstall code
#3476 [20:15] <urielsalis> uninstall code?
#3477 [20:15] * matheus432 [matheus432@notlogged] has joined #minecrafthelp
#3478 [20:16] <urielsalis> MC_, thats a captcha
#3479 [20:16] <MC_> Yes
#3480 [20:16] * matheus432 [matheus432@notlogged] has quit. (Client Quit)
#3481 [20:16] <urielsalis> MC_, you know how to fill one?
#3482 [20:16] <MC_> It says Uninstall Code
#3483 [20:16] * nordet [nordet@notlogged] has quit. (Quit: Web client closed)
#3484 [20:16] <MC_> I already solved the Captcha
#3485 [20:17] <urielsalis> MC_, can you take a screenshot?
#3486 [20:17] <MC_> I sure can, http://gyazo.com/455fa2c56fdd9ecacd1b38822accee8f
#3487 [20:18] * gage0602 [gage0602@notlogged] has joined #minecrafthelp
#3488 [20:18] <urielsalis> MC_, please dont crop the image
#3489 [20:18] * gage0602 [gage0602@notlogged] has quit. (Client Quit)
#3490 [20:18] <MC_> You want like a full 1920x1080 image?
#3491 [20:18] <urielsalis> MC_, yes
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#3494 [20:22] <urielsalis> MC_?
#3495 [20:22] <MC_> Yes?
#3496 [20:22] <urielsalis> MC_, can you give me the full screnshot?
#3497 [20:23] <jjs999jjs> hey urielsalis you doingok
#3498 [20:23] <MC_> alright
#3499 [20:23] <urielsalis> jjs999jjs, hey
#3500 [20:23] <urielsalis> jjs999jjs, fine, and you?
#3501 [20:23] <jjs999jjs> :)
#3502 [20:24] * PeteyAlfonzo [PeteyAlfonzo@notlogged] has joined #minecrafthelp
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#3504 [20:24] <MC_> http://gyazo.com/29be54077a4251c1667802ff8b4723a8
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#3506 [20:25] * andyanonymous [andyanonymous@notlogged] has joined #minecrafthelp
#3507 [20:25] <urielsalis> MC_, you have to ask the one that installed McAfee to uninstall it
#3508 [20:25] <MC_> The thing is, I never had McAfee Family Protection
#3509 [20:25] <MC_> I had McAfee AntiVirus Plus
#3510 [20:26] <urielsalis> MC_, McAfee has a family protection feature
#3511 [20:26] <andyanonymous> My minecraft says i need to update my graphic driver to play but there are no graphic drivers i can update to
#3512 [20:26] <urielsalis> andyanonymous, can you give me your dxdiag?
#3513 [20:26] <andyanonymous> http://paste.ubuntu.com/11802356/
#3514 [20:27] * Scrimp_ [Scrimp_@notlogged] has joined #minecrafthelp
#3515 [20:27] <Scrimp_> hello
#3516 [20:26] <MC_> Originally, it didn't ask for an uninstall code. Apparently it wasn't valid, and then the "Uninstall Code" box appeared
#3517 [20:26] <urielsalis> hi Scrimp_
#3518 [20:27] <Scrimp_> I forgot my sercurity questions and really need the answers to them waht do i do
#3519 [20:27] <urielsalis> andyanonymous, there are no drivers for your graphic card for Windows 8, but you can try with Windows 8 drivers here http://paste.ubuntu.com/11802356/
#3520 [20:27] <urielsalis> andyanonymous, here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#3521 [20:27] <urielsalis> Scrimp_, we dont have access to that information
#3522 [20:27] <PeteyAlfonzo> My minecraft keeps crashing on the world load screen. I've been told it's from a firewall or parental protection program but I can't seem to figure out how what is crashing my game.
#3523 [20:27] <andyanonymous> thanks
#3524 [20:28] <urielsalis> PeteyAlfonzo, what antivirus you have?
#3525 [20:28] * Scrimp_ [Scrimp_@notlogged] has quit. (Client Quit)
#3526 [20:28] <PeteyAlfonzo> I had McAffee
#3527 [20:28] <PeteyAlfonzo> But uninstalled it in an attempt to get my minecraft to work
#3528 [20:28] <urielsalis> ??> PeteyAlfonzo av/mcafee/uninstall
#3529 [20:28] <VoxelHead> PeteyAlfonzo: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#3530 [20:29] <PeteyAlfonzo> I already did, and used that tool
#3531 [20:29] <urielsalis> PeteyAlfonzo, did you rebooted?
#3532 [20:29] <PeteyAlfonzo> Yes
#3533 [20:29] <urielsalis> PeteyAlfonzo, same crash?
#3534 [20:30] <PeteyAlfonzo> Indeed
#3535 [20:30] * kittiekorn [kittiekorn@notlogged] has joined #minecrafthelp
#3536 [20:30] <urielsalis> ??> PeteyAlfonzo launcher/crash-log
#3537 [20:30] <VoxelHead> PeteyAlfonzo: We need to see your crash log, which appears after a crash.
#3538 [20:30] <VoxelHead> PeteyAlfonzo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3539 [20:30] <andyanonymous> Urielsalis are than any other way???
#3540 [20:30] <urielsalis> andyanonymous, there is one, but it might not work and break your system
#3541 [20:31] <MC_> I'll be right back
#3542 [20:31] <PeteyAlfonzo> http://paste.ubuntu.com/11802380/
#3543 [20:31] <MC_> I have to restart
#3544 [20:31] <andyanonymous> ok
#3545 [20:31] <urielsalis> ??> PeteyAlfonzo tools/hjt
#3546 [20:31] <VoxelHead> PeteyAlfonzo: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3547 [20:31] <andyanonymous> im downloading the thing you sent me
#3548 [20:31] <VoxelHead> PeteyAlfonzo: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3549 [20:31] * bob [bob@notlogged] has joined #minecrafthelp
#3550 [20:32] <PeteyAlfonzo> Okay one second
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#3552 [20:33] <Guest40245> hi
#3553 [20:33] <Guest40245> didnt know how to type
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#3556 [20:34] <SwaggyKid> My sister bought Minecraft but it has her account is it possible for me to have my separate account without having to buy the game twice
#3557 [20:34] <urielsalis> SwaggyKid, no
#3558 [20:34] <SwaggyKid> Wow that is cheap
#3559 [20:34] <SwaggyKid> It works that way on xbox
#3560 [20:35] <SwaggyKid> gay
#3561 [20:35] <SwaggyKid> fml
#3562 [20:35] <urielsalis> ??> SwaggyKid scold/attitude
#3563 [20:35] <VoxelHead> SwaggyKid: The people in #minecrafthelp offering assistance have no affiliation with Mojang, and are volunteering their time. Please treat them, and #minecrafthelp, with respect.
#3564 [20:35] <VoxelHead> SwaggyKid: We understand that if you're here, you're probably upset because something isn't working properly. Try to remember that we are volunteering our time to try to assist people such as yourself.
#3565 [20:36] <andyanonymous> it says its finished installing
#3566 [20:36] * Christianrock13 [Christianrock13@notlogged] has joined #minecrafthelp
#3567 [20:36] <PeteyAlfonzo> http://paste.ubuntu.com/11802398/ it gave me a error about denied access to the host file
#3568 [20:36] <andyanonymous> what do i do now
#3569 [20:36] <PeteyAlfonzo> When I ran my scane
#3570 [20:36] <PeteyAlfonzo> scan*
#3571 [20:36] <Christianrock13> firewall
#3572 [20:36] <urielsalis> PeteyAlfonzo, dont worry about it
#3573 [20:36] * Nickname [Nickname@notlogged] has joined #minecrafthelp
#3574 [20:36] <urielsalis> andyanonymous, reboot when the install finish
#3575 [20:37] <andyanonymous> it works!!!!!!!!!!!!
#3576 [20:37] <urielsalis> PeteyAlfonzo, I can still see mcafee
#3577 [20:37] * MC_ [MC_@notlogged] has joined #minecrafthelp
#3578 [20:37] <MC_> I am back
#3579 [20:37] <urielsalis> MC_, welcome back
#3580 [20:37] <urielsalis> ??> PeteyAlfonzo av/mcafee/uninstall
#3581 [20:37] <PeteyAlfonzo> Really? I ran that uninstaller already. I can retry it
#3582 [20:37] <VoxelHead> PeteyAlfonzo: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#3583 [20:37] * Nickname [Nickname@notlogged] has quit. (Client Quit)
#3584 [20:38] <MC_> Unfortunately, I am still getting the same error messages
#3585 [20:38] <MC_> after uninstalling McAfee
#3586 [20:38] <urielsalis> ??> MC_ tools/hjt
#3587 [20:38] <VoxelHead> MC_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3588 [20:38] <andyanonymous> cant thank you enough urielsalis
#3589 [20:38] <VoxelHead> MC_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3590 [20:39] * andyanonymous [andyanonymous@notlogged] has quit. (Quit: Web client closed)
#3591 [20:39] * PeteyAlfonzo [PeteyAlfonzo@notlogged] has quit. (Quit: Web client closed)
#3592 [20:39] <MC_> http://paste.ubuntu.com/11802412/
#3593 [20:40] <urielsalis> MC_, mcafee is still there
#3594 [20:40] * SwaggyKid [SwaggyKid@notlogged] has quit. (Ping timeout: 204 seconds)
#3595 [20:40] <urielsalis> MC_, line 119 t 123
#3596 [20:46] <MC_> I'll be right back
#3597 [20:46] * MC_ [MC_@notlogged] has quit. (Quit: Web client closed)
#3598 [20:47] * MjHo0oLxSA [MjHo0oLxSA@notlogged] has joined #minecrafthelp
#3599 [20:48] <MjHo0oLxSA> okay i can't join my minecraft why?
#3600 [20:48] * eeveepower [eeveepower@notlogged] has joined #minecrafthelp
#3601 [20:48] <eeveepower> yo
#3602 [20:48] * Ross_ [Ross_@notlogged] has joined #minecrafthelp
#3603 [20:48] <urielsalis> hi eeveepower
#3604 [20:48] <urielsalis> MjHo0oLxSA, what happens when you try?
#3605 [20:48] <eeveepower> how do I use Liteloader with forge?
#3606 [20:48] <urielsalis> ??> eeveepower mods
#3607 [20:48] <Ross_> Minecraft server exe closes as soon as I try and open it. What do I do??? :(
#3608 [20:48] <VoxelHead> eeveepower: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3609 [20:49] <VoxelHead> eeveepower: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3610 [20:49] <urielsalis> Ross_, did you accepted the eula?
#3611 [20:49] <eeveepower> it is minecraft itself it crashes
#3612 [20:49] <Ross_> eula?
#3613 [20:50] <Ross_> Eula is on my desktop as a like document looking file
#3614 [20:50] <Ross_> I had to DL java
#3615 [20:50] <urielsalis> ??> Ross_ mp/server-setup
#3616 [20:50] <VoxelHead> Ross_: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#3617 [20:50] <urielsalis> eeveepower, Read what voxelhead told you
#3618 [20:50] <eeveepower> that is for ross is it not?
#3619 [20:51] <urielsalis> ??> eeveepower scold/multitasking
#3620 [20:51] <urielsalis> ??> eeveepower multitasking
#3621 [20:51] <urielsalis> ??> eeveepower multitask
#3622 [20:51] <urielsalis> ??> eeveepower scold/multitask
#3623 [20:51] <urielsalis> ...
#3624 [20:51] <eeveepower> ?
#3625 [20:51] <urielsalis> eeveepower, memory failing me, dont worry about it
#3626 [20:52] <urielsalis> ??> eeveepower irc/multitasking
#3627 [20:52] <VoxelHead> eeveepower: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#3628 [20:52] <eeveepower> i noticed
#3629 [20:54] <eeveepower> where can I go to learn how to use liteloader with forge?
#3630 [20:54] <urielsalis> eeveepower, #minecraftforge or #liteloader
#3631 [20:54] <eeveepower> #liteloader
#3632 [20:55] <urielsalis> /join #channelname
#3633 [20:55] <urielsalis> /join #channelname
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#3637 [21:03] <Ross_> how do I find out where java is located on my comp?
#3638 [21:03] <urielsalis> Ross_, for?
#3639 [21:04] <Ross_> I'm having to do all this command promt stuff to set up a server
#3640 [21:04] <Ross_> Why does this have to be so complicated????
#3641 [21:04] <urielsalis> Ross_, if you do java -jar and you have java in your %path% it should be easy
#3642 [21:04] <urielsalis> Ross_, Because setting up a server and running it is not easy
#3643 [21:05] <urielsalis> Ross_, Its recommended that you have knoweldege of networking before setting up a server
#3644 [21:05] <Ross_> So there is no way of getting in a multiplayer network with my friend that is simpler then this???
#3645 [21:06] <urielsalis> Ross_, is your friend in your house?
#3646 [21:06] <Ross_> yah but when we try and start a local one, he starts it and I get an error message that says its timed out
#3647 [21:06] <urielsalis> Ross_, did you check you are using the correct private ip and port?
#3648 [21:06] * l_JVL_l511999 [l_JVL_l511999@notlogged] has joined #minecrafthelp
#3649 [21:06] <Ross_> How do you check that?
#3650 [21:07] <urielsalis> Ross_, the port gets printed in chat, private ip is get from running ipconfig in cmd
#3651 [21:07] * l_JVL_l511999 [l_JVL_l511999@notlogged] has quit. (Client Quit)
#3652 [21:07] <Ross_> and I type that in where when I am connecting to his world?
#3653 [21:07] <urielsalis> Ross_, yes
#3654 [21:08] <urielsalis> Ross_, you should run that commands in the host pc
#3655 [21:08] * MjHo0oLxSA [MjHo0oLxSA@notlogged] has joined #minecrafthelp
#3656 [21:08] <MjHo0oLxSA> hi
#3657 [21:08] <Ross_> and where do I type that in?
#3658 [21:08] <urielsalis> hi again MjHo0oLxSA
#3659 [21:08] <urielsalis> Ross_, direct connect
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#3662 [21:11] <MjHo0oLxSA> I've got a problem in Minecraft why I can not go on your form such as global Ceratophyllus
#3663 [21:11] * Vasher [Vasher@notlogged] has joined #minecrafthelp
#3664 [21:11] <Ross_> so there is a local link ip
#3665 [21:11] <urielsalis> Ross_, look for IPV4
#3666 [21:11] <Ross_> home ip
#3667 [21:11] <urielsalis> MjHo0oLxSA, what you mean?
#3668 [21:11] * viso80 [viso80@notlogged] has joined #minecrafthelp
#3669 [21:12] <MjHo0oLxSA> http://paste.ubuntu.com/11802464/plain/
#3670 [21:12] <Ross_> what do I need the port for?
#3671 [21:12] <urielsalis> Ross_, if you have the street name but not the house number, how you get to your destination?
#3672 [21:12] <Ross_> and what do you mean by port gets printed in chat?
#3673 [21:12] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 204 seconds)
#3674 [21:13] <urielsalis> Ross_, when you click Open To Lan, the port is printed in chat
#3675 [21:13] <Ross_> ok
#3676 [21:13] <Ross_> thanks
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#3679 [21:13] <MjHo0oLxSA> Look at the problem
#3680 [21:13] <urielsalis> MjHo0oLxSA, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#3681 [21:14] <MjHo0oLxSA> ok thx 1min and iam back ok?
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#3683 [21:15] <viso80> I download the game (previously payed) and install in my PC, but does not run. after the instalation i try to log in with my email address and password. and nothin happens.
#3684 [21:15] <urielsalis> viso80, can you elaborate?
#3685 [21:17] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#3686 [21:18] <viso80> did you mean by, elaborate, recreate the user name viso80?
#3687 [21:19] <urielsalis> viso80, explain better with more details your issue
#3688 [21:19] <MjHo0oLxSA> اتفاق ترخيص برمجيات إنتل (توزيع OEM / IHV / ISV والمستخدم الفردي) هام – الرجاء القراءة قبل النسخ، التثبيت أو الاستخدام. لا تقم بتحميل هذا البرنامج أو أي مواد أخرى (إجمالاً "البرنامج") إلا بعد قراءة الشروط والمفاهيم التالية بعناية. تحميل أو استخدام هذا الب
#3689 [21:20] * miguel [miguel@notlogged] has joined #minecrafthelp
#3690 [21:20] <urielsalis> MjHo0oLxSA, having fun?
#3691 [21:20] * miguel [miguel@notlogged] has quit. (Client Quit)
#3692 [21:21] * Diimhaa28 [Diimhaa28@notlogged] has joined #minecrafthelp
#3693 [21:21] <MjHo0oLxSA> Writes to me that this device does not agree
#3694 [21:22] * MjHo0oLxSA [MjHo0oLxSA@notlogged] has quit. (Quit: Web client closed)
#3695 [21:22] <viso80> we alrready bought the game trought internet and paid with credit card. We created an account at the minecraft web page, with username and password, after doing this, we open the game but we cannot log in to play....
#3696 [21:23] <urielsalis> viso80, what happens when you try?
#3697 [21:24] <viso80> nothing happens; it doesnt open the game
#3698 [21:24] <urielsalis> viso80, what is your username?
#3699 [21:25] <viso80> janr6969@gmail.com
#3700 [21:25] <urielsalis> viso80, Thats your email, not userane
#3701 [21:25] <viso80> it's viso80
#3702 [21:25] <urielsalis> viso80, from where you downloaded the game?
#3703 [21:26] <viso80> from minecraft web site
#3704 [21:26] <urielsalis> viso80, minecraft.net?
#3705 [21:26] <viso80> yes
#3706 [21:26] <urielsalis> ??> viso80 dl/win/client
#3707 [21:26] <urielsalis> viso80, download the installer
#3708 [21:26] <urielsalis> ??> viso80 dl/win/
#3709 [21:27] <urielsalis> ??> viso80 dl/client/win
#3710 [21:27] <VoxelHead> viso80: Installer: https://launcher.mojang.com/download/MinecraftInstaller.msi
#3711 [21:27] <VoxelHead> viso80: Standalone: https://launcher.mojang.com/download/Minecraft.exe
#3712 [21:26] * SK_ [SK_@notlogged] has joined #minecrafthelp
#3713 [21:27] <viso80> we already dowloaded this installer
#3714 [21:27] <urielsalis> ??> viso80 tools/teamviewer/quick-support
#3715 [21:27] <VoxelHead> viso80: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#3716 [21:27] <VoxelHead> viso80: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#3717 [21:29] <SK_> Can't get mindcraft to play on windows 8.1
#3718 [21:29] <urielsalis> SK_, what happens when you try?
#3719 [21:30] <SK_> says drivers are out of date
#3720 [21:30] <SK_> ----- System Information ------------------ Time of this report: 6/30/2015, 20:19:06 Machine name: OWNER Operating System: Windows 8.1 Pro 32-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500) Language: English (Regional Setting: English) System Manufacturer: Sony Corporation System Model: VPCEG25FD BIOS: InsydeH2O Version 03.61.04R0230Z8 Processor: Intel(R) Core(TM) i5-2430M CPU
#3721 [21:30] <urielsalis> SK_, use paste.ubuntu.com
#3722 [21:30] <SK_> ----- System Information ------------------ Time of this report: 6/30/2015, 20:19:06 Machine name: OWNER Operating System: Windows 8.1 Pro 32-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500) Language: English (Regional Setting: English) System Manufacturer: Sony Corporation System Model: VPCEG25FD BIOS: InsydeH2O Version 03.61.04R0230Z8 Processor: Intel(R) Core(TM) i5-2430M CPU
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#3727 [21:33] <viso80> We already tryed agian and what the minecraft screen shows is "sorry but we couldnt connect to our servers. Please make sure that you are onelineand that Minecraft is not blocked.(SuncertpathBuilder Exception:unable to find valid certification path to request target)
#3728 [21:33] <urielsalis> ??> viso80 tools/hjt
#3729 [21:33] <VoxelHead> viso80: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3730 [21:33] <VoxelHead> viso80: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3731 [21:34] <viso80> we are not experimented userss, so we just hope to dowlod the game and have it!!
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#3736 [21:52] <Adm_bubbles> Hey, I have recently been attempting to play mincraft but it comes up with the following crash report. Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release. (end) I have tried deleting my .minecraft and re installing but it does the same thing.
#3737 [21:55] * Dozer786 [Dozer786@notlogged] has joined #minecrafthelp
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#3739 [21:57] * trent_avi1257 [trent_avi1257@notlogged] has joined #minecrafthelp
#3740 [21:57] * Sohaib [Sohaib@notlogged] has joined #minecrafthelp
#3741 [21:57] <Sohaib> hy
#3742 [21:59] <Sohaib> hello
#3743 [21:59] * Sohaib [Sohaib@notlogged] has quit. (Client Quit)
#3744 [21:59] <trent_avi1257> My account is gone I bought it like 2 years ago and I try to play and it says I only have demo mode anyone have idea
#3745 [22:01] * boss_dropper [boss_dropper@notlogged] has joined #minecrafthelp
#3746 [22:02] <Extreme-> trent_avi1257: What is your username?
#3747 [22:02] <Extreme-> ??> Adm_bubbles launcher/log
#3748 [22:02] <trent_avi1257> in minecraft?
#3749 [22:02] <VoxelHead> Adm_bubbles: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3750 [22:02] <VoxelHead> Adm_bubbles: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3751 [22:02] <Extreme-> trent_avi1257: Yes
#3752 [22:02] <trent_avi1257> its "trent_avi1257"
#3753 [22:02] * Sohaib [Sohaib@notlogged] has joined #minecrafthelp
#3754 [22:02] <Sohaib> hy
#3755 [22:03] <Sohaib> hyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
#3756 [22:03] * Lord_Ralex kicked Sohaib from #minecrafthelp (Reason: ohaib :Sohaib)
#3757 [22:03] * boss_dropper [boss_dropper@notlogged] has joined #minecrafthelp
#3758 [22:03] <Extreme-> trent_avi1257: You are using a Mojang account, login with your email and password.
#3759 [22:03] * boss_dropper [boss_dropper@notlogged] has quit. (Client Quit)
#3760 [22:03] <Extreme-> trent_avi1257: If it tells you to play the demo version when you are using your email and password, you are using the wrong email.
#3761 [22:04] <Adm_bubbles> http://paste.ubuntu.com/11802665/
#3762 [22:04] * Sohaib [Sohaib@notlogged] has joined #minecrafthelp
#3763 [22:04] <Sohaib> i neeeed help
#3764 [22:04] <Adm_bubbles> with?
#3765 [22:05] <Sohaib> minecraft
#3766 [22:05] <Adm_bubbles> ...
#3767 [22:05] <Sohaib> ti go to multiplayer
#3768 [22:05] <Sohaib> and i get in the server
#3769 [22:05] <Sohaib> after a few seconds it just crashes
#3770 [22:05] <trent_avi1257> extreme i dont believe that its the wrong one
#3771 [22:05] <Sohaib> can u help me with that
#3772 [22:06] <Adm_bubbles> no sorry, someone else will
#3773 [22:06] <Sohaib> ok
#3774 [22:06] <Sohaib> it says this
#3775 [22:06] <Sohaib> v
#3776 [22:06] <Sohaib> java.util.concurrent.ExecutionException: java.lang.NullPointerException at java.util.concurrent.FutureTask.report(FutureTask.java:122) ~[?:1.8.0_25] at java.util.concurrent.FutureTask.get(FutureTask.java:192) ~[?:1.8.0_25] at g.a(SourceFile:61) [1.8.7.jar:?] at ave.av(SourceFile:880) [1.8.7.jar:?] at ave.a(SourceFile:325) [1.8.7.jar:?] at net.minecraft.client.main.Main.main(SourceFile:124) [1.8.7.jar:?] Caused by: ja
#3777 [22:07] <Sohaib> no one?
#3778 [22:07] <Sohaib> owww
#3779 [22:07] <Sohaib> i cant play multiplayer now
#3780 [22:08] * Sohaib [Sohaib@notlogged] has quit. (Client Quit)
#3781 [22:08] <Adm_bubbles> Who was the one who told me to use the paste bin
#3782 [22:08] * crazydude319 [crazydude319@notlogged] has joined #minecrafthelp
#3783 [22:09] <crazydude319> my mine craft keeps on crashing with this message "Tesselating block model"
#3784 [22:09] <crazydude319> ---- Minecraft Crash Report ---- // On the bright side, I bought you a teddy bear! Time: 6/30/15 8:02 PM Description: Tesselating block in world java.lang.IndexOutOfBoundsException at java.nio.Buffer.checkIndex(Buffer.java:546) at java.nio.DirectByteBuffer.putFloat(DirectByteBuffer.java:893) at bfd.b(SourceFile:414) at bge.a(SourceFile:225) at bgd.a(SourceFile:67) at bht.b(SourceFile:176) at bhp.a(SourceFi
#3785 [22:10] * viso80 [viso80@notlogged] has quit. (Quit: Web client closed)
#3786 [22:10] <crazydude319> and this is in one servers faction
#3787 [22:11] <Adm_bubbles> http://paste.ubuntu.com/11802665/
#3788 [22:13] <Adm_bubbles> Wasnt someone wanting to see the link?
#3789 [22:18] * FeedTheHomeless [FeedTheHomeless@notlogged] has joined #minecrafthelp
#3790 [22:18] <FeedTheHomeless> so
#3791 [22:18] <FeedTheHomeless> my minecraft
#3792 [22:18] <FeedTheHomeless> has a problem
#3793 [22:18] <FeedTheHomeless> when i go on singleplayer
#3794 [22:18] <FeedTheHomeless> it crashes
#3795 [22:19] <FeedTheHomeless> when i go on multiplayer, all the servers just have a connection problem
#3796 [22:19] <FeedTheHomeless> but nothing is wrong with my internet
#3797 [22:19] <FeedTheHomeless> but
#3798 [22:19] <FeedTheHomeless> when i log in to the server
#3799 [22:19] <FeedTheHomeless> it gives me a message
#3800 [22:19] <FeedTheHomeless> saying
#3801 [22:21] <FeedTheHomeless> java.lang.NullPointerException: group
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#3808 [22:28] <GEORGY> i need help on opening minecraft, it says that i need to update my graphic drivers please help
#3809 [22:28] <GEORGY> i need help on opening minecraft, it says that i need to update my graphic drivers please help
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#3811 [22:28] <twodogs44> can someone help me?
#3812 [22:29] <GEORGY> i need help on opening minecraft, it says that i need to update my graphic drivers please help
#3813 [22:30] <twodogs44> that means you need to update your computer or you need to go to best buy and get a grapics driver
#3814 [22:30] <crazydude319> twodogs no it doesnt
#3815 [22:31] <crazydude319> for that problem you have to see what kind of graphic card you are using
#3816 [22:31] <twodogs44> ok then what does it mean then you idoit
#3817 [22:31] * twodogs44 [twodogs44@notlogged] has quit. (Client Quit)
#3818 [22:31] <crazydude319> for me i have an gtx 980ti so i would go to nvidia's website and go to drivers/hardware
#3819 [22:31] <crazydude319> then select my graphcs card then install the lates driver
#3820 [22:31] <crazydude319> no need to buy anything
#3821 [22:32] * twodogs44 [twodogs44@notlogged] has joined #minecrafthelp
#3822 [22:33] <crazydude319> and thats pretty much it :D
#3823 [22:33] <twodogs44> hey i need help my minecraft wont let me log in it says that my email and password arent correct but they are correct
#3824 [22:33] <twodogs44> [Welcome to #minecrafthelp: The community support channel for Minecraft | Account issue? http://is.gd/mc_acct | Rules: http://is.gd/mch_rules | Client: 1.8.7; Server: 1.8.7; Launcher: 1.6.11; Pocket Edition: 0.11.1 | We only support non-modded current releases.] [22:32] == twodogs44 [webchat@pool-71-164-173-67.dllstx.fios.verizon.net] has joined #minecrafthelp [22:32] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft
#3825 [22:33] <twodogs44> [Welcome to #minecrafthelp: The community support channel for Minecraft | Account issue? http://is.gd/mc_acct | Rules: http://is.gd/mch_rules | Client: 1.8.7; Server: 1.8.7; Launcher: 1.6.11; Pocket Edition: 0.11.1 | We only support non-modded current releases.] [22:32] == twodogs44 [webchat@pool-71-164-173-67.dllstx.fios.verizon.net] has joined #minecrafthelp [22:32] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft
#3826 [22:33] <twodogs44> [Welcome to #minecrafthelp: The community support channel for Minecraft | Account issue? http://is.gd/mc_acct | Rules: http://is.gd/mch_rules | Client: 1.8.7; Server: 1.8.7; Launcher: 1.6.11; Pocket Edition: 0.11.1 | We only support non-modded current releases.] [22:32] == twodogs44 [webchat@pool-71-164-173-67.dllstx.fios.verizon.net] has joined #minecrafthelp [22:32] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft
#3827 [22:33] <twodogs44> [Welcome to #minecrafthelp: The community support channel for Minecraft | Account issue? http://is.gd/mc_acct | Rules: http://is.gd/mch_rules | Client: 1.8.7; Server: 1.8.7; Launcher: 1.6.11; Pocket Edition: 0.11.1 | We only support non-modded current releases.] [22:32] == twodogs44 [webchat@pool-71-164-173-67.dllstx.fios.verizon.net] has joined #minecrafthelp [22:32] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft
#3828 [22:35] * joshrocks2468 [joshrocks2468@notlogged] has joined #minecrafthelp
#3829 [22:35] <joshrocks2468> http://paste.ubuntu.com/11802734/
#3830 [22:37] <crazydude319> twodogs44 do you know anyhting about hardware stuff...
#3831 [22:37] <joshrocks2468> my pixel format is not accelerated and i need to figure out how to accelerate it
#3832 [22:38] <crazydude319> GEORGY, heres the link to update it if you have an nvidia gpu http://www.nvidia.com/Download/index.aspx?lang=en-us
#3833 [22:38] <joshrocks2468> i have an intel
#3834 [22:39] <joshrocks2468> i checked out the link and it won't work for me
#3835 [22:40] <joshrocks2468> i checked out the intel driver update utility but it says there are no driver upates available
#3836 [22:40] <crazydude319> josh whats your problem
#3837 [22:41] * Adm_bubbles [Adm_bubbles@notlogged] has quit. (Ping timeout: 204 seconds)
#3838 [22:41] <joshrocks2468> my pixel format is not accelerated
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#3840 [22:42] * Vasher [Vasher@notlogged] has quit. (Ping timeout: 204 seconds)
#3841 [22:42] <crazydude319> josh try this: https://www.youtube.com/watch?v=hqUOm5_GT1Q
#3842 [22:42] <VoxelHead> 01,00You00,04Tube: crazydude319 mentioned "How To: Minecraft: "Pixel format not accelerated" FIX." (4m 55s) uploaded by "MaxChaosGaming" on 2013-12-08 15:05 UTC.
#3843 [22:42] <joshrocks2468> ok i'll try
#3844 [22:44] <Extreme-> joshrocks2468: Do not follow those instructions
#3845 [22:44] <Extreme-> joshrocks2468: One moment
#3846 [22:45] * I_do_not_get_this [I_do_not_get_this@notlogged] has joined #minecrafthelp
#3847 [22:45] <Extreme-> joshrocks2468: Download the driver here: https://downloadcenter.intel.com/download/22166 -- once it's done, extract the file to a folder and run "Setup.exe"
#3848 [22:46] <I_do_not_get_this> i downloed a texture pack thenit crashed my game and i have one that i dowloaed that will but i can go to the options?? Help
#3849 [22:47] <Extreme-> I_do_not_get_this: Can you clarify what you are saying? Did you download a resource pack and your game is crashing as a result of it?
#3850 [22:48] * webrosc [webrosc@notlogged] has joined #minecrafthelp
#3851 [22:49] <I_do_not_get_this> yeah
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#3853 [22:51] * jess is now known as Guest77754
#3854 [22:51] <Guest77754> hi
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#3858 [22:57] <hossam>
#3859 [22:57] <hossam>
#3860 [22:57] <hossam>
#3861 [22:57] <hossam>
#3862 [22:57] <hossam>
#3863 [22:57] <hossam>
#3864 [22:57] <hossam>
#3865 [22:57] <hossam>
#3866 [22:57] * bigbuda1 [bigbuda1@notlogged] has joined #minecrafthelp
#3867 [22:58] <hossam>
#3868 [22:58] <hossam>
#3869 [22:58] * Espercorn kicked hossam from #minecrafthelp (Reason: ossam :(Extreme- (Extreme)) No reason given)
#3870 [22:58] <joshrocks2468> j
#3871 [22:58] <joshrocks2468> j
#3872 [22:58] <joshrocks2468> j
#3873 [22:58] <joshrocks2468> j
#3874 [22:58] <joshrocks2468> j
#3875 [22:58] <joshrocks2468> j
#3876 [22:58] <joshrocks2468> j
#3877 [22:58] <joshrocks2468> j
#3878 [22:58] * Espercorn kicked joshrocks2468 from #minecrafthelp (Reason: oshrocks2468 :(Extreme- (Extreme)) No reason given)
#3879 [22:58] <bigbuda1> java.lang.nullpointerexception
#3880 [22:58] <bigbuda1> what is java.lang.nullpointerexception
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#3882 [22:58] * Espercorn kicked hossam from #minecrafthelp (Reason: ossam :(Extreme- (Extreme)) No reason given)
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#3884 [22:59] * Nickkoli [Nickkoli@notlogged] has joined #minecrafthelp
#3885 [22:59] <Nickkoli> Hello, I am trying to connect to my friends Minecraft server but it keeps saying "Connection refused" what do I do?
#3886 [23:00] <Extreme-> Nickkoli: What is the servers' IP?
#3887 [23:00] <Nickkoli> MC_ earlier told me to use 0.0.0.0:25565
#3888 [23:00] <Nickkoli> It works for me and it should for it but it just says the connect is refused.
#3889 [23:01] <Extreme-> That will only work if you are hosting the server locally. If you are not hosting it on your PC, it will not work.
#3890 [23:01] <Nickkoli> So the 0.0.0.0:25565 only works for local?
#3891 [23:02] * DarkxGamerzx [DarkxGamerzx@notlogged] has joined #minecrafthelp
#3892 [23:02] <Extreme-> Nickkoli: Correct. 127.0.0.1 would be the proper IP to connect with, but 0.0.0.0 may also work.
#3893 [23:02] <Nickkoli> Alright Ill try
#3894 [23:03] <DarkxGamerzx> I sent the Parents Consent form to Mojang and they replied it had been accepted and that my daughter can play on realms but she when we go to log into realms it still says the same thing about need parent permission
#3895 [23:04] <Extreme-> ??> DarkxGamerzx mojang/email
#3896 [23:04] <VoxelHead> DarkxGamerzx: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3897 [23:04] <VoxelHead> DarkxGamerzx: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3898 [23:04] <Extreme-> DarkxGamerzx: Contact Mojang and they will assist you.
#3899 [23:05] <DarkxGamerzx> Ive already done that figured I would get a better/faster response from this
#3900 [23:06] * GraceElizabethGG [GraceElizabethGG@notlogged] has joined #minecrafthelp
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#3902 [23:06] <Nickkoli> Extreme- I am the one hosting the server and the IP you just gave me worked for me but it says connection refused when my friend tried it.
#3903 [23:07] <Extreme-> Nickkoli: Again, it will not work for anyone else. You will need to port forward if you want to let others to connect.
#3904 [23:08] <Nickkoli> How do I do that, and what IP do they need/
#3905 [23:08] * john_ [john_@notlogged] has joined #minecrafthelp
#3906 [23:08] <john_> hello
#3907 [23:09] <Extreme-> DarkxGamerzx: How did you give consent? Did you pay the $.10 fee?
#3908 [23:09] * GoDzzxGift [GoDzzxGift@notlogged] has joined #minecrafthelp
#3909 [23:09] <john_> i am having a problem with the launcher. wondering if someone can help?
#3910 [23:09] <GoDzzxGift> does anyone know how to recover an account if you dont remember the email you set it up with?
#3911 [23:10] * Cecil [Cecil@notlogged] has quit. (Ping timeout: 206 seconds)
#3912 [23:10] <Extreme-> john_: What's the issue?
#3913 [23:11] <Extreme-> GoDzzxGift: Check all your emails for anything from Mojang.
#3914 [23:11] <Nickkoli> How do I port forward Extreme- and what IP does my friend need>?
#3915 [23:11] <john_> when i try to launch the game it downloads the files and then closes the launcher like normal, then pops back up with a new tab called game output and in the tab it says "Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release"
#3916 [23:11] <GoDzzxGift> i have and i remembered the email i set it up with, but Yahoo disbanded my email because i never used it, so i dont have access to that email anymore
#3917 [23:11] * orthoplex64 [orthoplex64@notlogged] has quit. (Quit: Leaving)
#3918 [23:12] <Extreme-> Nickkoli: There are many guides out there which you will have to find yourself as every router is different in the way that you port-forward. Try asking on the forums or looking at http://portforward.com/softwareguides/minecraft/portforward-minecraft.htm for some of portforward.com's router-specifc guides.
#3919 [23:13] <Extreme-> ??> GoDzzxGift account/send-email
#3920 [23:13] <VoxelHead> GoDzzxGift: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3921 [23:14] * Cecil [Cecil@notlogged] has joined #minecrafthelp
#3922 [23:14] <Extreme-> ??> john_ launcher/log
#3923 [23:14] <VoxelHead> john_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3924 [23:14] <VoxelHead> john_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3925 [23:14] * epicdanny35 [epicdanny35@notlogged] has joined #minecrafthelp
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#3927 [23:15] * epicdanny35 [epicdanny35@notlogged] has quit. (Client Quit)
#3928 [23:15] * epicdanny35 [epicdanny35@notlogged] has joined #minecrafthelp
#3929 [23:16] <epicdanny35> it says i need to update my graphic driver
#3930 [23:16] <john_> http://paste.ubuntu.com/11802830/
#3931 [23:16] * moonknight [moonknight@notlogged] has joined #minecrafthelp
#3932 [23:16] <epicdanny35> what do i do
#3933 [23:17] <GoDzzxGift> i dont have my transaction ID
#3934 [23:17] <GoDzzxGift> i bought MineCraft like 4 years ago
#3935 [23:17] <epicdanny35> ok so what do i do
#3936 [23:18] <Extreme-> epicdanny35: Do you have the link to your dxdiag report?
#3937 [23:18] <epicdanny35> yea
#3938 [23:18] <epicdanny35> i have the url
#3939 [23:18] <Extreme-> ??> GoDzzxGift account/trans-id
#3940 [23:18] <VoxelHead> GoDzzxGift: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3941 [23:18] <VoxelHead> GoDzzxGift: If you used PaySafeCard, your transaction ID is the card number.
#3942 [23:18] <Extreme-> GoDzzxGift: Do not post it here
#3943 [23:19] <epicdanny35> ok so do i click the link
#3944 [23:19] <Extreme-> GoDzzxGift: You need to contact Skrill for it.
#3945 [23:19] <Extreme-> ??> epicdanny35 win/dxdiag
#3946 [23:19] <VoxelHead> epicdanny35: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3947 [23:20] * ExtremePandaFTW [ExtremePandaFTW@notlogged] has joined #minecrafthelp
#3948 [23:20] <ExtremePandaFTW> uril?
#3949 [23:20] <ExtremePandaFTW> uriel?
#3950 [23:20] <Extreme-> urielsalis: ^
#3951 [23:20] * juanarc1234 [juanarc1234@notlogged] has joined #minecrafthelp
#3952 [23:20] <ExtremePandaFTW> lier
#3953 [23:20] <ExtremePandaFTW> lol
#3954 [23:20] <ExtremePandaFTW> is urielsalis here?
#3955 [23:21] <epicdanny35> i have followed the instructions already
#3956 [23:21] <Extreme-> Yes, but probably away.
#3957 [23:21] <Nickkoli> Extreme- I'm on Port Forward and my router isnt on here
#3958 [23:21] * GraceElizabethGG [GraceElizabethGG@notlogged] has quit. (Ping timeout: 204 seconds)
#3959 [23:21] <Extreme-> epicdanny35: So give us the link.
#3960 [23:21] <epicdanny35> the url
#3961 [23:21] <juanarc1234> ami no me deja entrar por que se me cierra cuando lo trato de abrir
#3962 [23:22] <epicdanny35> im sorry i dont spreak spanish
#3963 [23:22] <Extreme-> ??> juanarc1234 lang/es
#3964 [23:22] <VoxelHead> juanarc1234: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#3965 [23:22] <Extreme-> epicdanny35: I'm still waiting for the link to your dxdiag report.
#3966 [23:22] <epicdanny35> http://paste.ubuntu.com/11802825/
#3967 [23:23] <GoDzzxGift> the credit card i used is no longer active and i dont have it anymore
#3968 [23:24] <juanarc1234> ok thanks for letting me know
#3969 [23:24] <Extreme-> epicdanny35: Download and install - http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&CttFileID=5081516&CDCttType=DR&ModelType=N&ModelName=NP355V4C&VPath=DR/201206/20120627140017526/VGA_AMD_WXP_8.944.2.0.ZIP
#3970 [23:25] * ExtremePandaFTW [ExtremePandaFTW@notlogged] has quit. (Client Quit)
#3971 [23:25] <Extreme-> GoDzzxGift: You're out of luck than. You can try emailing Mojang without it if you want. Don't expect them to help you without it however.
#3972 [23:26] <Extreme-> epicdanny35: Extract the file somewhere and run "Setup.exe"
#3973 [23:26] <juanarc1234> always when y try open the minecraft closes and send me to the launcher
#3974 [23:26] <Extreme-> ??> juanarc1234 launcher/log
#3975 [23:27] <VoxelHead> juanarc1234: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3976 [23:27] <VoxelHead> juanarc1234: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3977 [23:26] <juanarc1234> already i did
#3978 [23:28] <Nickkoli> Extreme- what IP do I need to give my friend now that my ports are open?
#3979 [23:28] <Extreme-> juanarc1234: Give us the link.
#3980 [23:29] <Extreme-> Nickkoli: If they are on the same network, they will need your local-network IP, otherwise your private IP.
#3981 [23:30] <juanarc1234> http://paste.ubuntu.com/11802833/ is this the link
#3982 [23:30] <Nickkoli> Extreme- So the IPv-4?
#3983 [23:31] * GoDzzxGift [GoDzzxGift@notlogged] has quit. (Quit: Web client closed)
#3984 [23:32] <epicdanny35> extreme how do i run setup.exe
#3985 [23:32] * juanarc1234 [juanarc1234@notlogged] has quit. (Quit: Web client closed)
#3986 [23:32] <Extreme-> Nickkoli: The public IPv4, correct.
#3987 [23:33] <Extreme-> epicdanny35: You extract the files and run "Setup.exe"
#3988 [23:34] <epicdanny35> i opened the file and clicked setup but then it wont let me
#3989 [23:36] * Nickkoli [Nickkoli@notlogged] has quit. (Ping timeout: 204 seconds)
#3990 [23:36] <Extreme-> epicdanny35: Did you read the part where I said "extract the files"?
#3991 [23:37] <epicdanny35> what do you mean by extract
#3992 [23:38] <epicdanny35> because is see extract all files
#3993 [23:38] <epicdanny35> is that the one i should click
#3994 [23:39] <Extreme-> epicdanny35: Yes..
#3995 [23:39] <Extreme-> epickillerpigz: http://windows.microsoft.com/en-us/windows/compress-uncompress-files-zip-files#1TC=windows-7
#3996 [23:40] * oOoBuenooOo [oOoBuenooOo@notlogged] has joined #minecrafthelp
#3997 [23:40] <oOoBuenooOo> Hola, estoy teniendo problemas con mis conductores. Cuando trato de iniciar el juego, sólo me da un mensaje de error que dice que la falta de controladores de gráficos actualizados! Estoy confundido!
#3998 [23:40] <epicdanny35> is your file VGA_AMD_WXP_8.944.2.0
#3999 [23:40] <Extreme-> epicdanny35: If you did not rename it, correct
#4000 [23:40] <epicdanny35> ok
#4001 [23:41] <Extreme-> ??> oOoBuenooOo lang/es
#4002 [23:41] <VoxelHead> oOoBuenooOo: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#4003 [23:41] <john_> any progress on my problem?
#4004 [23:41] <epicdanny35> will it work after i extract the file
#4005 [23:42] <epicdanny35> do i click setup
#4006 [23:43] <Extreme-> epicdanny35: No, you must then run "setup.exe", install the driver, restart your PC and try Minecraft
#4007 [23:43] <oOoBuenooOo> Lekin men inglés konuşamayan !!
#4008 [23:43] <oOoBuenooOo> lol sry
#4009 [23:43] <oOoBuenooOo> bye
#4010 [23:44] <Extreme-> john_: Ah, I missed your message
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#4012 [23:44] <Extreme-> ??> john_ launcher/game-output
#4013 [23:44] <VoxelHead> john_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#4014 [23:44] <VoxelHead> john_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#4016 [23:45] <epicdanny35> all i see is setup i dont see setup.exe
#4017 [23:46] <Extreme-> epicdanny35: That's because you have file extensions hidden, "setup" is actually "setup.exe".
#4018 [23:46] <epicdanny35> am i suppose to see catalyst
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#4020 [23:47] <john_> voxelHead: i sent it 20 minutes ago...
#4021 [23:48] <john_> Extreme: also no need to pastebin it its just 2 lines of text
#4022 [23:48] <epicdanny35> do i browse
#4023 [23:49] <epicdanny35> do i click express or custom
#4024 [23:49] <john_> Error: Could not find or load main class net.minecraft.client.main.Main line 2---> Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#4025 [23:50] <epicdanny35> extreme do i click custom or express
#4026 [23:50] <john_> http://paste.ubuntu.com/11802906/
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#4028 [23:52] <Extreme-> john_: That's it?
#4029 [23:52] <john_> yes
#4030 [23:52] <Extreme-> epicdanny35: Express
#4031 [23:52] <Extreme-> john_: No other tabs?
#4032 [23:53] <john_> update notes, launcher log, profile editor, and game output
#4033 [23:53] <john_> shall i link a screenshot?
#4034 [23:55] * epicdanny35 [epicdanny35@notlogged] has quit. (Ping timeout: 204 seconds)
#4035 [23:59] <Extreme-> john_: Has Minecraft worked before?