#1 [00:01] <john_> yea
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#3 [00:01] <john_> i just came back from about a 3 month break and i get this c:
#4 [00:03] <Extreme-> john_: Can you try updating your graphics drivers?
#5 [00:05] <john_> updated them this morning
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#7 [00:06] <john_> i saw a youtube video of a guy that had the same problem and said it magically fixed itself the next day so idk what it is could even be ;-;
#8 [00:07] <Extreme-> ??> john_ win/profile
#9 [00:07] <VoxelHead> john_: It may be helpful to isolate whether this is a problem with your user account, or with your system as a whole.
#10 [00:07] <VoxelHead> john_: Please create a new user profile (a computer user, not a new Minecraft account), log in as that user, and try Minecraft from there. If it works, there's something on your profile that's breaking Java or Minecraft. If not, there's something amiss with your system as a whole.
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#12 [00:07] <Extreme-> john_: Also try disabling your antivirus.
#13 [00:08] <Apple_> I am trying to download minecraft and all it is saying had local file but it was the wrong size
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#15 [00:10] <Extreme-> ??> Apple_ net/dns/public
#16 [00:10] <VoxelHead> Apple_: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#17 [00:10] <VoxelHead> Apple_: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
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#22 [00:23] <Smithduo> I purchased the game. Had to remove it and now it wants me to pay again?
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#28 [00:26] <john> VoxelHead: it worked on another account
#29 [00:26] * john is now known as Guest84437
#30 [00:27] <Guest84437> ill try it one more time on my main account
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#34 [00:30] <john_> still not working on this account but it worked on the other one
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#38 [00:41] <john_> VoxelHead: any suggestions for what to do?
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#43 [00:47] <dodoparent> Looking for some help please. I have purchased a PC version of Minecraft for my son. I have downloaded the program. When I get to the launcher I insert email address and password and keep getting the same message for weeks. Cant connect to server. Timeout exception message. I have redownloaded. Not sure where to go from here. Bit of a novice. Sorry!
#44 [00:48] <mattym> dodoparent, What antivirus do you have installed on the computer?
#45 [00:48] <dodoparent> thankyou for responding. I have zonealarm and have included Minecraft as a safe program.
#46 [00:49] <mattym> dodoparent, Have you also added Java, and do you know how to access the Windows Firewall?
#47 [00:50] <dodoparent> I uninstalled and reinstalled java. No I don't know how to access the windows firewall.
#48 [00:50] <mattym> dodoparent, If you go to the control panel, look for the entry for Firewall
#49 [00:50] <dodoparent> Will do back in a sec.
#50 [00:51] <dodoparent> Found the firewall area in windows
#51 [00:51] <mattym> dodoparent, Once in there look for an option similar to "Allow Programs or Features through firewall" and click on that
#52 [00:52] <mattym> dodoparent, In the list that opens, find any entries for Java and Minecraft, and make sure that both of the boxes next to them are checked off
#53 [00:52] <dodoparent> okay there now
#54 [00:52] <mattym> dodoparent, save the settings then try to launch it again
#55 [00:53] <dodoparent> Cant find Java or minecraft in that list at all.
#56 [00:54] <mattym> dodoparent, What method did you use to install the game, the .msi the .exe or the "alternative" .exe?
#57 [00:54] <Extreme-> john_: Something running on your current profile is breaking Minecraft, I have to run but perhaps mattym can help.
#58 [00:55] <dodoparent> the .exe
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#60 [00:55] <mattym> dodoparent, Can you try using the .msi installer instead. It install minecraft as a program that would appear in your programs list, and may make these steps easier
#61 [00:56] <dodoparent> okay will give it a go, back soon.
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#63 [01:06] <dodoparent> Have now installed the minecraft.msi file.
#64 [01:06] <dodoparent> The launcher is still running tho.
#65 [01:06] <mattym> dodoparent, Does it work this time or still same issue?
#66 [01:07] <dodoparent> just waiting for the launcher to finish then will give it a go.
#67 [01:12] <dodoparent> Still the same message being received. Sorry but we couldn't connect to our servers, Please make sure you are online and that Minecraft is not blocked. (Socket timeout exception: Read timed out)
#68 [01:13] <mattym> dodoparent, Ok, not you should check the firewall again for minecraft, let me know if you find it
#69 [01:15] <dodoparent> okay minecraft is now there, and I have ticked to give access
#70 [01:15] <mattym> ok save the settings
#71 [01:16] <mattym> also if you still have the launcher open currently, close it
#72 [01:17] <mattym> Once you have saved the firewall settings. Try to launch minecraft again, but make sure you do it through the start menu
#73 [01:17] <dodoparent> done
#74 [01:19] <dodoparent> this is incredible, still getting the same message
#75 [01:19] <mattym> Hmmm
#76 [01:19] <mattym> You may want to check your antivirus again, as Minecraft is installed in a different way now
#77 [01:19] * SrBytes [SrBytes@notlogged] has joined #minecrafthelp
#78 [01:19] <SrBytes> Hi?
#79 [01:19] <dodoparent> okay will do
#80 [01:20] <SrBytes> http://paste.ubuntu.com/11803095/
#81 [01:20] <mattym> dodoparent, If that does not work, let me know, there is a tool you can run to check for other programs that may be blocking it
#82 [01:20] <mattym> SrBytes, One moment
#83 [01:20] <SrBytes> No run and games
#84 [01:22] <mattym> SrBytes, Download and Install the .exe file from here https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#85 [01:24] <SrBytes> One moment, finish download
#86 [01:28] <dodoparent> Sorry took a while, but go there about to try to launch again. Will keep you posted.
#87 [01:31] <dodoparent> No luck that time either
#88 [01:32] <mattym> ??> dodoparent tools/hjt
#89 [01:32] <VoxelHead> dodoparent: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#90 [01:32] <VoxelHead> dodoparent: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#91 [01:33] <dodoparent> Thanks back shortly
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#93 [01:42] <dodoparent> Aggh, I am seriously up against it. I downloaded the file and it is not compatible with the version of windows I am running. AAGGGh
#94 [01:42] <dodoparent> windows 7 incase you are wondering.
#95 [01:43] <mattym> dodoparent, What version of Windows 7, cause i happen to know that it works on Win7
#96 [01:44] <dodoparent> Not sure how to tell what version.\
#97 [01:45] <mattym> dodoparent, Hmmm, not sure what to tell you. I know you said it was a computer your son used. Have you installed any parental control software?
#98 [01:46] <dodoparent> No we used to do that but it was more trouble than it was worth, so we removed it.
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#100 [01:46] <mattym> dodoparent, No old installs of Norton, AVG, McAfee, Avira, Avast
#101 [01:47] <dodoparent> There might be an old original version of Norton, will have a look now.
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#103 [01:47] <mattym> dodoparent, One moment
#104 [01:47] <mattym> ??> dodoparent av/zonealarm
#105 [01:48] <VoxelHead> dodoparent: Don't use ZoneAlarm. It's a bloated, resource-heavy software that does more harm than good, and in fact is known to cause problems with Minecraft specifically, such as connecting to servers and falling endlessly through the void, or even crashing servers entirely.
#106 [01:48] <mattym> dodoparent, Yeah, zonealarm may not be the best choice
#107 [01:49] * the_union89 [the_union89@notlogged] has joined #minecrafthelp
#108 [01:50] <the_union89> i need help
#109 [01:50] <mattym> dodoparent, I would suggest you uninstall zonealarm, we generally recomend Avast
#110 [01:50] <mattym> the_union89, Whats the problem you are having
#111 [01:50] <the_union89> why my minecraft no start?
#112 [01:50] <mattym> the_union89, What happens when you try?
#113 [01:51] <the_union89> the launcher say that the game has crashed
#114 [01:52] * kacz [kacz@notlogged] has joined #minecrafthelp
#115 [01:52] <mattym> ??> the_union89 launcher/crash-log
#116 [01:52] <VoxelHead> the_union89: We need to see your crash log, which appears after a crash.
#117 [01:52] <dodoparent> Thanks mattym. I wont take up any more of your time today. I will uninstall Zonealarm and redo the steps we have done today and see how I go. Thank you so much for your time and help.
#118 [01:52] <VoxelHead> the_union89: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#136 [02:45] <Penguin> i keep getting kick from my friends server with the error IOException: An existing connection was forcibly closed by the remote host what do i do
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#138 [02:46] <Penguin> i keep getting kick from my friends server with the error IOException: An existing connection was forcibly closed by the remote host what do i do
#139 [02:46] <Penguin> i keep getting kick from my friends server with the error IOException: An existing connection was forcibly closed by the remote host what do i doi keep getting kick from my friends server with the error IOException: An existing connection was forcibly closed by the remote host what do i do
#140 [02:46] <Penguin> i keep getting kick from my friends server with the error IOException: An existing connection was forcibly closed by the remote host what do i do
#141 [02:46] <Penguin> i keep getting kick from my friends server with the error IOException: An existing connection was forcibly closed by the remote host what do i do
#142 [02:46] <Penguin> i keep getting kick from my friends server with the error IOException: An existing connection was forcibly closed by the remote host what do i do
#143 [02:46] <AG_Clinton> Nice.
#144 [02:47] <Penguin> i keep getting kick from my friends server with the error IOException: An existing connection was forcibly closed by the remote host what do i do
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#147 [02:55] <Bugboy1028> Penguin, name of the server?
#148 [02:55] <Bugboy1028> ??> Penguin scold/repeat
#149 [02:55] <VoxelHead> Penguin: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#150 [02:55] <VoxelHead> Penguin: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#151 [02:58] <Bugboy1028> Penguin?
#152 [03:10] <Bugboy1028> Penguin?
#153 [03:13] <Penguin> yes
#154 [03:14] <Penguin> bug boy it is my friends server
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#156 [03:21] <Bugboy1028> wow
#157 [03:21] <Bugboy1028> long reply
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#161 [03:33] <Dwoody> my account is invalad
#162 [03:34] <Bugboy1028> minecraft username
#163 [03:45] * mcpcfanc [mcpcfanc@notlogged] has joined #minecrafthelp
#164 [03:45] <mcpcfanc> Am I allowed to change my IP? I want to keep my things private
#165 [03:45] <mcpcfanc> In this chat
#166 [03:46] <mcpcfanc> So you don't know what I'm doing
#167 [03:46] <mcpcfanc> kick
#168 [03:46] <mcpcfanc> *Kik
#169 [03:52] * mcpcfanc [mcpcfanc@notlogged] has joined #minecrafthelp
#170 [03:52] * mcpcfanc [mcpcfanc@notlogged] has quit. (Network ban)
#171 [03:52] * mcpcfanc [mcpcfanc@notlogged] has joined #minecrafthelp
#172 [03:53] <mcpcfanc> Bugbuy
#173 [03:53] <mcpcfanc> *Bugboy
#174 [03:53] <mcpcfanc> Do I look suspicious?
#175 [03:53] <mcpcfanc> Is anyone around?
#176 [03:54] <Bugboy1028> ??> mcpcfanc scold/pm
#177 [03:54] <VoxelHead> mcpcfanc: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#178 [03:54] <Bugboy1028> Also, that just to get data about your computer
#179 [03:54] <mcpcfanc> Oh
#180 [03:54] <mcpcfanc> I'm new to IRC sorry
#181 [03:54] <mcpcfanc> Don't know anythin about it xD
#182 [03:54] <Bugboy1028> you dont need help?
#183 [03:55] <mcpcfanc> You know Optifine yea?
#184 [03:55] <Bugboy1028> ??> mcpcfanc mods
#185 [03:55] <VoxelHead> mcpcfanc: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#186 [03:55] <VoxelHead> mcpcfanc: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#187 [03:55] <mcpcfanc> Hey, I don't need support for it.
#188 [03:55] <mcpcfanc> When I use my graphics card for MC
#189 [03:56] <mcpcfanc> Everything starts flashing
#190 [03:56] <mcpcfanc> But with optifine everything becomes ok
#191 [03:56] <Bugboy1028> yup
#192 [03:56] <Bugboy1028> I seee
#193 [03:56] <mcpcfanc> It's kind of like a blue thing flashing in random locations
#194 [03:57] <mcpcfanc> It only seems to happen with my graphics card
#195 [03:57] <Bugboy1028> ??> mcpcfanc win/dxdiag
#196 [03:57] <VoxelHead> mcpcfanc: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#197 [03:57] <mcpcfanc> Thnx
#198 [03:57] <Bugboy1028> come back with links
#199 [03:58] <mcpcfanc> Thnx guys
#200 [03:58] <mcpcfanc> Cya
#201 [03:59] <Bugboy1028> ..
#202 [03:59] <Bugboy1028> cya?
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#205 [04:08] <hullupoika800> hello
#206 [04:09] <hullupoika800> my and my friends account has migrated, but i don't know my passwork and my mail,
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#208 [04:13] * mr_ruoka200 [mr_ruoka200@notlogged] has joined #minecrafthelp
#209 [04:14] <mr_ruoka200> my accounut was migrated by someone else idont know the email adress can you look somewhere?? plz?
#210 [04:15] <hullupoika800> me to
#211 [04:15] <Andrio> ??> mr_ruoka200 account/send-email
#212 [04:16] <VoxelHead> mr_ruoka200: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#213 [04:17] * djroberto007 [djroberto007@notlogged] has joined #minecrafthelp
#214 [04:17] <mr_ruoka200> i cant find it couse i dont find my paypal because its so old and i buy my account many years ago
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#216 [04:18] <Sparkhunter> Can someone help me fix a server crash i am having?
#217 [04:22] <mr_ruoka200> can you see my email i logged in when migrated send it to here leevi.rousu@gmail.com
#218 [04:23] <Andrio> mr_ruoka200, do you have the email receipt?
#219 [04:27] <mr_ruoka200> no someone deleted it
#220 [04:26] <Andrio> :-/
#221 [04:26] <mr_ruoka200> can i call you
#222 [04:30] <mr_ruoka200> maby you can reset that migration and i can do it my self
#223 [04:31] * _SnowPL_ [_SnowPL_@notlogged] has joined #minecrafthelp
#224 [04:31] <_SnowPL_> Hi Again
#225 [04:31] <_SnowPL_> Here is Technical Support ?
#226 [04:32] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#227 [04:33] <_SnowPL_> I have an problem
#228 [04:33] <mr_ruoka200> @Andrio can you do that???
#229 [04:34] <_SnowPL_> Hallo
#230 [04:34] <mr_ruoka200> read that red and yellow text
#231 [04:35] <_SnowPL_> Rly
#232 [04:35] <_SnowPL_> I waiting yesterday 3 hour
#233 [04:35] <_SnowPL_> And nothing -.-!!!
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#238 [04:43] <hullupoika800> i want my account back
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#253 [05:22] <nordet> I'm kinda sick to come here every day because my minecraft crash at loadup
#254 [05:22] <nordet> it's the same thing that is happening now
#255 [05:23] * mr_ruoka200 [mr_ruoka200@notlogged] has quit. (Ping timeout: 204 seconds)
#256 [05:25] <nordet> My minecraft crash at start, can someone help me
#257 [05:26] * abcd [abcd@notlogged] has joined #minecrafthelp
#258 [05:27] <abcd> hi, what do i do when if try to join a server but it says java.lang.NullPointerException?
#259 [05:28] * Paul3345 [Paul3345@notlogged] has joined #minecrafthelp
#260 [05:33] <nordet> abcd i'm not a helper but did you tried to restart your game?
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#265 [05:44] <abcd> yeah it's me again i tried restarting the game but it didn't work
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#269 [05:57] <BoboJeppe> Hello?
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#278 [06:13] <abcd> hi, what do i do when if try to join a server but it says java.lang.NullPointerException?
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#289 [06:28] <sander2875> i need help because when i create a world minecraft stops working and i can not connect to anny servers
#290 [06:29] <sander2875> and when i open the launcher by update notes i get a request time-out error
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#297 [06:42] <hthr> t
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#306 [07:08] <MiniDimi> Can someone link me to where I can e-mail Mojang!
#307 [07:08] <GreyVulpine> MiniDimi - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#308 [07:08] <MiniDimi> Thankyou. :)
#309 [07:09] * GreyVulpine tips hat
#309 [07:12] <MiniDimi> I sent one awhile ago, and it's been 3 days, still no reply?
#310 [07:14] <MiniDimi> Hello?
#311 [07:15] <Afootpluto> hi
#312 [07:15] <MiniDimi> Well, how long does it take Mojang to reply?
#313 [07:15] <Afootpluto> MiniDimi, it takes 3-4 days for them to respond
#314 [07:15] <MiniDimi> But it says 1-2 on their site
#315 [07:16] <MiniDimi> Hello?
#316 [07:16] * Eileen_ [Eileen_@notlogged] has joined #minecrafthelp
#317 [07:17] <MiniDimi> Hello?
#318 [07:17] <MiniDimi> Anyone?
#319 [07:17] <MiniDimi> Afootpluto, it says 1-2 business days on their site.
#320 [07:18] <Afootpluto> MiniDimi, it normally takes that long but it can take 3-4 days, that is why we tell people 3-4 days
#321 [07:19] <Eileen_> I am trying to download Minecraft and I get an [08:15:26] [Client thread/INFO]: Setting user: RyanKress [08:15:26] [Client thread/INFO]: (Session ID is token:7f529edaec1649fbb085e574f523d121:299fc8f3e7de40dabfb49280a638eb69) [08:15:29] [Client thread/INFO]: LWJGL Version: 2.9.4 [08:15:29] [Client thread/INFO]: Reloading ResourceManager: Default [08:15:30] [Sound Library Loader/INFO]: Starting up SoundSystem... [08:15:30] [
#322 [07:19] <MiniDimi> Ha
#323 [07:19] <Eileen_> Fatal error message about Exception Access and failure to write core dump
#324 [07:20] <Afootpluto> ??> Eileen_ paste
#325 [07:20] <VoxelHead> Eileen_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#326 [07:20] <Eileen_> ??
#327 [07:21] <Afootpluto> Eileen_, paste the error to paste.ubuntu.com
#328 [07:22] <Eileen_> okay. did that. do i download now as text?
#329 [07:22] * MiniDimi [MiniDimi@notlogged] has quit. (Quit: Web client closed)
#330 [07:22] <Afootpluto> Eileen_, give me the url
#331 [07:22] <Afootpluto> dont download as text
#332 [07:22] <Eileen_> http://paste.ubuntu.com/11804281/
#333 [07:23] <Afootpluto> ??> Eileen_ gpu/intel/ig4
#334 [07:23] <VoxelHead> Eileen_: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#335 [07:23] <VoxelHead> Eileen_: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#336 [07:23] <Eileen_> Thanks. I am just trying to download the game for my kids :) Thanks for helping me
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#338 [07:24] <GiveMeFood> hi
#339 [07:24] <GiveMeFood> i nwsd help
#340 [07:25] <GiveMeFood> cn sum 1 help
#341 [07:25] <Afootpluto> GiveMeFood, what is the issue?
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#343 [07:26] * austinerf [austinerf@notlogged] has joined #minecrafthelp
#344 [07:26] <austinerf> Hello!
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#347 [07:28] <austinerf> Hi!
#348 [07:28] * FabTheZen|Busy is now known as FabTheZen
#349 [07:29] <austinerf> Is someone here?
#350 [07:29] <zarsa> i can not play the game
#351 [07:30] <austinerf> Me too
#352 [07:30] <austinerf> :(
#353 [07:30] * williane [williane@notlogged] has joined #minecrafthelp
#354 [07:30] <austinerf> Can someone help us?
#355 [07:31] <austinerf> ?
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#357 [07:31] <zarsa> can#minecrafthelp (not)
#358 [07:31] * AntonioORI_ [AntonioORI_@notlogged] has quit. (Client Quit)
#359 [07:31] <zarsa> help i can not play the game
#360 [07:32] <zarsa> he s crashing
#361 [07:32] <austinerf> i dont know what to do
#362 [07:32] <austinerf> me too he s crashing
#363 [07:33] <zarsa> server help
#364 [07:33] <zarsa> come on
#365 [07:34] <austinerf> Someone can see that please?
#366 [07:34] <zarsa> i m quit so
#367 [07:34] <zarsa> sssssssssssssssssssseeeeeeeeeeeeeeeeeerrrrrrrrrrrrrrrrrrrrrrrvvvvvvvvvvvvvvvvveeeeeeeeeeeeeeerrrrrrrrrrrrrrrrr
#368 [07:34] <austinerf> Damn
#369 [07:35] * guguzinhoBR [guguzinhoBR@notlogged] has joined #minecrafthelp
#370 [07:35] <Afootpluto> ??> austinerf launcher/crash-log
#371 [07:35] <VoxelHead> austinerf: We need to see your crash log, which appears after a crash.
#372 [07:35] <VoxelHead> austinerf: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#374 [07:36] <krantenkonijn> Guys
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#376 [07:36] <Afootpluto> yes?
#377 [07:36] <krantenkonijn> I cant play minecraft :(
#378 [07:37] <Afootpluto> krantenkonijn, what happens when you try?
#379 [07:37] * tehgooch [tehgooch@notlogged] has quit. (Quit: bye)
#380 [07:37] <austinerf> ------------------ System Information ------------------ Time of this report: 7/1/2015, 15:22:42 Machine name: USER-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: Greek (Regional Setting: Greek) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: G31M-ES2L BIOS: Award Modular BIOS v6.00PG Processor: Intel(R) Pen
#381 [07:37] <Afootpluto> ??> austinerf paste
#382 [07:37] <VoxelHead> austinerf: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#383 [07:37] <krantenkonijn> It says there is a crash
#384 [07:37] <austinerf> http://paste.ubuntu.com/11804299/
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#386 [07:38] <Afootpluto> austinerf, download and install http://www.nvidia.com/Download/driverResults.aspx/82465/en-us
#387 [07:38] <abcd> hi, what do i do when if try to join a server but it says java.lang.NullPointerException?
#388 [07:38] <krantenkonijn> It says i need to upgrade my graphics drivers but how
#389 [07:38] <Afootpluto> ??> krantenkonijn win/dxdiag
#390 [07:38] <VoxelHead> krantenkonijn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#391 [07:38] <abcd> hi, what do i do when if try to join a server but it says java.lang.NullPointerException?
#392 [07:38] <krantenkonijn> I already did that
#393 [07:38] <krantenkonijn> But it doesn't help
#394 [07:39] <Afootpluto> krantenkonijn, can you give me the dxdiag?
#395 [07:39] <krantenkonijn> y
#396 [07:39] <Afootpluto> krantenkonijn, so I can help you
#397 [07:39] <abcd> hi, what do i do when if try to join a server but it says java.lang.NullPointerException?
#398 [07:39] <Afootpluto> ??> abcd tools/hjt
#399 [07:39] <VoxelHead> abcd: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#400 [07:39] <krantenkonijn> how do i give it
#401 [07:39] <VoxelHead> abcd: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#402 [07:40] <Afootpluto> ??> krantenkonijn paste
#403 [07:40] <VoxelHead> krantenkonijn: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#404 [07:40] <abcd> thx
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#407 [07:44] <davidusz> I have 1.8.4. minecraft. I want to download mods for it. I have followed the steps and I have seen on youtube, I have the forge too,but when I copy a mod into a respective file the mod does not apper in the minecraft.
#408 [07:44] <davidusz> can somebody help me, how to download mods easily into minecraft??
#409 [07:44] * moonknight [moonknight@notlogged] has joined #minecrafthelp
#410 [07:44] <GreyVulpine> Sorry, we don't do support for mods here.
#411 [07:45] <moonknight> does anyone know how to change skins for minecraft pe on an ipod 4th gen?
#412 [07:45] <GreyVulpine> You cannot.
#413 [07:46] * xXlava_burnsXx [xXlava_burnsXx@notlogged] has joined #minecrafthelp
#414 [07:46] <moonknight> seriously?
#415 [07:46] <moonknight> i see hundreds of other people with custom skins
#416 [07:46] <davidusz> in the koko ben
#417 [07:47] <moonknight> in the what?
#418 [07:48] <davidusz> then where can i do mods
#419 [07:48] <moonknight> cmon there isnt a way to change my skin?
#420 [07:49] <GreyVulpine> moonknight - http://toucharcade.com/2015/06/04/how-to-use-a-custom-skin-in-minecraft-pocket-edition/
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#422 [07:50] <davidusz> how can i do mods
#423 [07:50] <Afootpluto> ??> davidusz mods
#424 [07:50] <GreyVulpine> That's up to you to figure out
#425 [07:50] <VoxelHead> davidusz: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#426 [07:50] <VoxelHead> davidusz: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#429 [07:51] <moonknight> are you kidding me......
#430 [07:52] <moonknight> dude it doesnt work on 4th gen
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#432 [07:53] <moonknight> my ipods photos obviously are the problem im just asking if theres a way to fix my photos (skin photos)
#433 [07:55] <GreyVulpine> Looks like... no. https://bugs.mojang.com/browse/MCPE-8752
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#438 [07:57] <moonknight> so much for help......
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#446 [08:04] <CottigeLife> I am new at setting up MineCraft for a child and once setup it gives an error on the display and will not let him play. I have followed the diagnostics and posted them here http://paste.ubuntu.com/11804441/
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#449 [08:05] <Afootpluto> CottigeLife, your GPU is not supported on windows 8. You will need to downgrade to windows 7
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#452 [08:06] <CottigeLife> thanks..s is there anyway around it besides downgrading
#453 [08:07] * alessio [alessio@notlogged] has quit. (Client Quit)
#454 [08:08] <Afootpluto> no
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#456 [08:09] <tonoby123> http://paste.ubuntu.com/11804484/
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#465 [08:28] <kadin16> sorry new to Minecraft, bought it for my younger child. Game is slow then window pops up stating" out of memory, minecraft has run out of memory, this could be caused by a bug in the game or by the java virtual machine not being allocated enough memory..." Not sure how to check for the bug and what to do if it is memory related. Please help. thank you in advance
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#470 [08:33] * joseandregarcia [joseandregarcia@notlogged] has joined #minecrafthelp
#471 [08:33] <joseandregarcia> oi viado
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#473 [08:33] * TLM [TLM@notlogged] has joined #minecrafthelp
#474 [08:34] <joseandregarcia> shdgtrfb jsw hneey TWIEQ3 VJH R 4TYF
#475 [08:34] <joseandregarcia> OK
#476 [08:34] * TLM [TLM@notlogged] has quit. (Client Quit)
#477 [08:34] <joseandregarcia> J EHURY TR W4 RGW4 YUNF NGC XJH
#478 [08:34] * TLM [TLM@notlogged] has joined #minecrafthelp
#479 [08:34] <joseandregarcia> JKJY JZKU JK YU TJ J U YU J J LIYTU UUY IUI ~YTS O JIT
#480 [08:34] <joseandregarcia> K OI UJIUT Y R Y R Y Y YTY TYOTU UYYTIUY OK
#481 [08:34] <joseandregarcia> OKOKOKOK
#482 [08:34] <joseandregarcia> UOYTU MOTE
#483 [08:34] <joseandregarcia> YTRGRG
#484 [08:34] <joseandregarcia> R E YTGHB
#485 [08:34] <joseandregarcia> UEY TTJIMOY H
#486 [08:34] <Andrio> English?
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#495 [08:55] <tcdalessandro> minecraft dosent recognize mods; they are in mods folder already
#496 [08:56] <Lord_Ralex> tcdalessandro, Minecraft does not support mods
#497 [08:57] * Manel [Manel@notlogged] has joined #minecrafthelp
#498 [08:57] <tcdalessandro> can you suggest a place for help?
#499 [08:57] <Lord_Ralex> tcdalessandro, the place where you got the mods from
#500 [08:57] <tcdalessandro> ok thanks
#501 [08:57] <Manel> good afternoon! Can someone help me? Please :)
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#503 [08:59] <Manel> I've this problem http://pastebin.com/fnf46weJ
#504 [09:04] * TheFox_XD [TheFox_XD@notlogged] has joined #minecrafthelp
#505 [09:05] <Manel> is anyone here? o:
#506 [09:05] <Andrio> ??> Manel win/reinst
#507 [09:05] <VoxelHead> Manel: You may need to reinstall the locally installed files that Minecraft puts into place.
#508 [09:05] <VoxelHead> Manel: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#511 [09:07] <Manel> i'm going to try, I tell you something now
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#515 [09:09] <Frob> I have a problem with a command block thing i'm making. When I use /execute @a[score_Delay_min=1,score_rdm_min=1,score_rdm=1] ~ ~ ~ /clone -348 25 -1777 -350 18 -1791 -437 19 ~-13 it works, but when I use /execute @a[score_Delay_min=1,score_rdm_min=1,score_rdm=1] ~ ~ ~ /clone -342 25 -1777 -344 18 -1791 -437 19 ~-13 it doesn't work. Does any 1 know why???
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#524 [09:23] <ReVeLrY> Heya, was able to get on minecraft earlier this morning but now the launcher is "unable to update" any thoughts?
#525 [09:23] <ReVeLrY> Wondering if this is a local issue and I need to do something or a server issue and just need to wait..
#526 [09:23] <jay> I have mcpe from the Amazon app store. The most recent update requires that I be connected to the Internet and signed in to the app store otherwise I can't play.
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#528 [09:25] <toothpick_nl> i have since 2 days the next error: Failed to connetc to server java.net.connectexception: connection timed out: no further information:
#529 [09:25] <toothpick_nl> before MC was just running normaly
#530 [09:26] <ReVeLrY> is there a new java update?
#531 [09:26] <toothpick_nl> i was running it all the time with java 7.75 (64bit)
#532 [09:27] <toothpick_nl> because MC wasn't supporting java 8
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#534 [09:29] <ReVeLrY> I'm having a problem with the launcher - unable to update. I wonder if it could be a java issue....
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#537 [09:30] <lilligh> My mine craft security questions say I have the answers wrong but I'm almost certain i have then correct- I do not have access to the email i set my account with anymore so I sent the request to change the questions to the email I do use- and I haven't gotten anything back
#538 [09:30] <Afootpluto> ??> lilligh account/send-email
#539 [09:31] <VoxelHead> lilligh: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#540 [09:31] <lilligh> That's what I did
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#542 [09:31] <toothpick_nl> Revelry, it could meaby be a java issue. but at my work with MC protable i was abel to login to a server
#543 [09:32] <lilligh> aThank you
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#549 [09:35] <Jewels10x> Um I had to put in the data manually but when I tried starting it Java said error: could not create the Java vritual machine error: A fatal exception has occurred. Program will exit
#550 [09:37] <Afootpluto> Jewels10x, what do you mean by entered the "data manually"?
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#552 [09:37] <Jewels10x> Edit profile in the JV arguments
#553 [09:38] * GTGAMERPLAY [GTGAMERPLAY@notlogged] has joined #minecrafthelp
#554 [09:38] <Jewels10x> JVM
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#557 [09:39] <Afootpluto> Jewels10x, uncheck the JVM augments checkbox
#558 [09:39] <Jewels10x> oh ok
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#572 [09:53] <Tyler> My minecraft laucher will not open. Every time I try to open it, it says "unable to update minecraft game launcher".
#573 [09:53] <CubeTheThird> Tyler, can you open the installation directory for the game?
#574 [09:54] <Tyler> Yes.
#575 [09:55] <CubeTheThird> Tyler, can you delete the files in there, and try installing the game again?
#576 [09:55] <Tyler> Alright, will I lose any of my worlds?
#577 [09:55] <CubeTheThird> Tyler, what files do you see in that directory?
#578 [09:58] <Tyler> Assets, backups, crash-reports, libraries, logs, mods, resourcepacks, resources, saves, screenshots, server-resource-packs, shaderpacks, stats, texturepacks-mp-cache, and versions.
#579 [09:59] <CubeTheThird> Tyler, ah.. that's not the directory I'm referring to
#580 [09:59] <CubeTheThird> Tyler, it should be C:\Program Files (x86)\Minecraft
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#585 [10:00] <Tyler> Oh. I went in program files (x86) and there is a folder with minecraft.
#586 [10:01] <nate22> im wondering if i gan get help with re setting my account
#587 [10:01] <CubeTheThird> Tyler, yes. Delete the contents of that folder and reinstall the game
#588 [10:01] <CubeTheThird> nate22, what do you mean by resetting exactly?
#589 [10:01] <Tyler> Okay.
#590 [10:02] * iristop [iristop@notlogged] has joined #minecrafthelp
#591 [10:02] <nate22> like migration issues it wont letme use that email and nothing else works so can we re set it some how
#592 [10:02] * pockym0nster [pockym0nster@notlogged] has joined #minecrafthelp
#593 [10:03] <CubeTheThird> nate22, what is your minecraft username?
#594 [10:03] <nate22> with the transaction id
#595 [10:03] * pockym0nster [pockym0nster@notlogged] has quit. (Client Quit)
#596 [10:03] <nate22> 54326
#597 [10:03] <iristop> fgfgfgfjhhgkio
#598 [10:03] <iristop> bhhhh
#599 [10:03] <iristop> ujjj]
#600 [10:03] <CubeTheThird> iristop, do you need something?
#601 [10:03] <iristop> nhnmjjkkl
#602 [10:03] * CubeTheThird kicked iristop from #minecrafthelp (Reason: ristop :iristop)
#603 [10:03] <nate22> my username is 54326
#604 [10:03] <CubeTheThird> nate22, one moment
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#607 [10:04] <nattybatty> hello?
#608 [10:04] <CubeTheThird> hello nattybatty
#609 [10:04] <CubeTheThird> nate22, from what I can tell your name was changed to "BonzerRecon" on the 7th of February
#610 [10:04] <nattybatty> my minecraft launcher will not load
#611 [10:04] <CubeTheThird> nattybatty, does it give you an error message?
#612 [10:04] <nattybatty> no
#613 [10:04] <CubeTheThird> nattybatty, so what happens?
#614 [10:04] <nate22> can you get it back
#615 [10:05] <CubeTheThird> nate22, you will have to email Mojang for that
#616 [10:05] <CubeTheThird> ??> nate22 account/send-email
#617 [10:05] <VoxelHead> nate22: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#618 [10:05] <Tyler> Unable to download minecraft. Please try again later.
#619 [10:05] <nattybatty> when i load it it comes up with a loading bar with mb
#620 [10:05] <nate22> i did but they have not replied in 2 weeks
#621 [10:05] <Tyler> Thats what it says
#622 [10:05] <CubeTheThird> Tyler, what anti-virus and firewall software do you have?
#623 [10:05] <CubeTheThird> nate22, you sent them your transaction ID?
#624 [10:05] <nate22> yes i did
#625 [10:06] <CubeTheThird> nate22, hmm what email provider are you using?
#626 [10:06] <nate22> Gmail
#627 [10:06] <Tyler> All I have is a trial of norton
#628 [10:06] <nattybatty> it says downloading launcher and it says
#629 [10:06] <Tyler> And windows firewall
#630 [10:06] <CubeTheThird> Tyler, I'd recommend you uninstall that and reboot your computer. Install something else like avast
#631 [10:06] <Tyler> Alright
#632 [10:07] <nattybatty> then it says unable to update minecraft lancher
#633 [10:07] <CubeTheThird> nattybatty, what anti-virus and firewall software do you have?
#634 [10:07] <nattybatty> idk :/
#635 [10:07] <nattybatty> let me check
#636 [10:07] <nattybatty> windows firewall
#637 [10:08] <CubeTheThird> nattybatty, what about anti-virus ?
#638 [10:08] <nattybatty> and ad-ware antivirus
#639 [10:08] <nattybatty> did minecraft change the launcher
#640 [10:08] <nattybatty> like wut it looks like
#641 [10:08] <CubeTheThird> I thought that was anti-adware
#642 [10:08] <CubeTheThird> no.. it's appearance hasn't changed in quite a while
#643 [10:09] <CubeTheThird> ??> nattybatty tools/hjt
#644 [10:09] <VoxelHead> nattybatty: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#645 [10:09] <VoxelHead> nattybatty: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#647 [10:09] <Tyler> Ok im restarting my computer.
#648 [10:10] <nattybatty> http://paste.ubuntu.com/11805102/
#649 [10:10] <nattybatty> there
#650 [10:11] <nattybatty> idk i just copyed it all
#651 [10:11] <nattybatty> :/
#652 [10:11] <CubeTheThird> nattybatty, according to that you also have Norton 360 installed
#653 [10:11] <CubeTheThird> nattybatty, I'm going to recommend you run a malware scan
#654 [10:11] <CubeTheThird> ??> nattybatty av/adwcleaner
#655 [10:11] <VoxelHead> nattybatty: ADWCleaner is an utility to clean a PC which is infested with malware.
#656 [10:11] <VoxelHead> nattybatty: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#657 [10:12] <nattybatty> oh ye i have that :O
#658 [10:12] <CubeTheThird> you have adwcleaner?
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#661 [10:14] <nattybatty> ok im uninstalling it
#662 [10:15] <nattybatty> slowly
#663 [10:15] <Tyler> Im back I restarted my computer
#664 [10:15] <CubeTheThird> uninstalling what?
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#666 [10:15] <CubeTheThird> Tyler, any improvement?
#667 [10:15] <Tyler> Cube it worked! Thank you so much!
#668 [10:15] <nattybatty> i need to restart my computer ill brb
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#670 [10:15] <CubeTheThird> Tyler, oh awesome!
#671 [10:15] <Tyler> Yeah and all of my things saved
#672 [10:16] <JAL> g
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#674 [10:16] <Tyler> It was obviously norton because yesterday it worked. I got a new motherboard that came with a 3 month trial of norton, and thats when it happened.
#675 [10:16] <CubeTheThird> Tyler, haha yup that would do it
#676 [10:17] <Tyler> I just also wanted to say thanks for taking the time to help! :)
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#678 [10:17] <CubeTheThird> no problem :3
#679 [10:17] <Michael> So uhm
#680 [10:17] <JAL> I forgot the answers to my security questions.I cannot log in to my account.
#681 [10:17] <Tyler> Im out
#682 [10:17] <Michael> My account doesn't exist anymore for some reason
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#686 [10:17] <CubeTheThird> JAL, you will have to contact Mojang about that
#687 [10:18] <CubeTheThird> ??> JAL mojang/email
#688 [10:18] <VoxelHead> JAL: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#689 [10:18] <CubeTheThird> Michael, how so?
#690 [10:18] <VoxelHead> JAL: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#693 [10:19] <Michael> I bought the game a couple years ago and haven't played it for some time. I know my username is correct but it's not recognizing it
#694 [10:19] <CubeTheThird> Michael, what is your username?
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#697 [10:19] <Michael> Ganyemede
#698 [10:19] <nattybatty> hello
#699 [10:19] <nattybatty> im back
#700 [10:19] <CubeTheThird> hello again
#701 [10:20] <nattybatty> i restarted my computer
#702 [10:20] <nattybatty> its fixed now
#703 [10:20] <nattybatty> thx for the help:)
#704 [10:20] <CubeTheThird> Michael, as far as I can see it's still registered. Are you logging in with your username or email?
#705 [10:20] <CubeTheThird> nattybatty, glad it works!
#706 [10:20] <nattybatty> ye thx :D cya
#707 [10:20] <nattybatty> :P
#708 [10:21] <Michael> I've tried both but I'm starting to think I used a different email when I registered
#709 [10:21] <CubeTheThird> Michael, test ALL your emails here: http://www.minecraft.net/retrievename
#710 [10:21] <Michael> Problem is I don't remember what email it was
#711 [10:21] <nattybatty> byeeee ! :3
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#713 [10:21] <Michael> I only have two emails that's the thing
#714 [10:21] <CubeTheThird> Michael, so test them both
#715 [10:21] <Michael> But neither work
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#719 [10:22] <dede> zhu
#720 [10:22] <dede> juiiui
#721 [10:22] <CubeTheThird> Michael, either way test them both on the link I gave you
#722 [10:22] <CubeTheThird> dede, do you need something?
#723 [10:23] <dede> what
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#725 [10:23] <dede> wait
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#727 [10:25] <joost_block> Hello guys my minecraft runs really slow like 30 fps but thats only since around a month ago before I was running around 200 fps I have an I7 and an ATI FIREPRO M7740 I have 8gb of ram on my system and 3 gb's are allocated to minecraft. I also have a samsung 128 GB EVO SSD Os: Windows 7 Ultimate 64 bit and java 64 bit
#728 [10:25] <Michael> Unfortunately they aren't working
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#730 [10:25] <CubeTheThird> joost_block, what video settings are you using for the game?
#731 [10:26] <CubeTheThird> Michael, wait 15 minutes for an email. If you don't get one, you will have to contact Mojang about it
#732 [10:26] <CubeTheThird> ??> Michael mojang/email
#733 [10:26] <VoxelHead> Michael: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#734 [10:26] <VoxelHead> Michael: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#735 [10:26] <joost_block> It doesnt matter that's the weird thing if I put everything really high its 30 with lag spikes to 0 and if i put everything really low its 30 with lag spikes to 0
#736 [10:26] <CubeTheThird> joost_block, does this occur in any world?
#737 [10:26] <joost_block> Yes in any world or server
#738 [10:27] <DawnPvp> My minecraft account has gotten hacked into, I woke up and tried to log on and it would say invalid password retry. I tried again and it didnt't work. So my minecraft account is under a gmail email and I went there to change my password. And that was also hacked into by someone from Texas. I would like to have my minecraft password changed
#739 [10:27] <joost_block> But only since like a month
#740 [10:27] <CubeTheThird> joost_block, laptop or desktop computer?
#741 [10:27] <joost_block> Other games are fine
#742 [10:27] <joost_block> Laptop
#743 [10:26] <joost_block> Dell precision m6500
#744 [10:26] <CubeTheThird> DawnPvp, you will have to contact Mojang for this
#745 [10:26] <CubeTheThird> ??> DawnPvp mojang/email
#746 [10:26] <VoxelHead> DawnPvp: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#747 [10:26] <VoxelHead> DawnPvp: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#748 [10:26] <DawnPvp> thank you
#749 [10:26] <CubeTheThird> joost_block, ok lets start by checking your drivers
#750 [10:26] <CubeTheThird> ??> joost_block win/dxdiag
#751 [10:26] <VoxelHead> joost_block: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#752 [10:27] <joost_block> windows 7 ultimate
#753 [10:28] <CubeTheThird> joost_block, do what VoxelHead said
#754 [10:29] <joost_block> K shall i put it on pastebin?
#755 [10:29] <CubeTheThird> sure
#756 [10:30] <joost_block> http://pastebin.com/U0JFFTBu
#757 [10:30] <CubeTheThird> joost_block, hmm something strange with your amd drivers. Lemme get you an update
#758 [10:31] <joost_block> I updated them with the official update thoug
#759 [10:31] <joost_block> though*
#760 [10:33] <CubeTheThird> joost_block, ok try this driver from Dell:" http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=R264270&fileId=2731112020&osCode=W764&productCode=precision-m6500&languageCode=EN&categoryId=VI
#761 [10:34] <joost_block> I installed that one already
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#763 [10:34] <joost_block> Like 3 days ago
#764 [10:34] <CubeTheThird> joost_block, can you try this one then: http://support.amd.com/en-us/download/workstation/mobile/previous/detail?oem=Dell&os=Windows%207%20-%2064&rev=8.911.3.4
#765 [10:35] <joost_block> K ill try
#766 [10:35] <joost_block> But im having diner now
#767 [10:35] <joost_block> Ill be back
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#771 [10:39] <jDawg108> My game will run fine for about 2 minutes, then slow down to about a frame every 2 seconds.
#772 [10:40] <CubeTheThird> jDawg108, have you always experienced this issue?
#773 [10:40] <jDawg108> Yes. I just bought the game 3 days ago, and every time I play, it happens.
#774 [10:40] <CubeTheThird> jDawg108, ok let's start by checking your graphics drivers
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#776 [10:40] <CubeTheThird> ??> jDawg108 win/dxdiag
#777 [10:40] <VoxelHead> jDawg108: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#780 [10:42] <ronanski> i can't craft an enchantment table
#781 [10:42] <CubeTheThird> ronanski, what happens when you try?
#782 [10:42] <jDawg108> I already have the latest frivers for all of my hardware.
#783 [10:42] <Cybernetic> I need help with the start up page on the minecraft starter log, it says " fatal error "
#784 [10:42] <pherc> Hello, I can't create a server, well I create but when somebody connect on server (me or other people), my server closes (sorry for my bad english)
#785 [10:43] <CubeTheThird> jDawg108, please follow the instructions VoxelHead gave you
#786 [10:43] <ronanski> nothing i put in gap, book, gap then diamond, obsidian, diamond then 3 obsidian and nothing comes up
#787 [10:43] <CubeTheThird> Cybernetic, copy the complete log onto http://paste.ubuntu.com and give the URL here.
#788 [10:43] <CubeTheThird> pherc, copy the server log onto http://paste.ubuntu.com and give the URL here.
#789 [10:43] <Cybernetic> okay thanks
#790 [10:43] <CubeTheThird> ronanski, what game version are you using?
#791 [10:43] <ronanski> 1.8.7
#792 [10:43] <CubeTheThird> ronanski, are you using any texture packs?
#793 [10:43] <ronanski> nope
#794 [10:44] <CubeTheThird> ronanski, mods?
#795 [10:44] <ronanski> nope
#796 [10:44] <ronanski> nope
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#798 [10:44] <CubeTheThird> ronanski, in-game, hold f3 + c for 10 seconds to generate a crash report
#799 [10:44] <ronanski> ok
#800 [10:44] <CubeTheThird> ronanski, after that, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#801 [10:45] <ronanski> it didn't do anything
#802 [10:45] <pherc> CubeTheThird, http://paste.ubuntu.com/11805271/
#803 [10:45] <CubeTheThird> ronanski, hold it down until the game crashes
#804 [10:46] <ronanski> oh its done it now
#805 [10:46] <jDawg108> http://paste.ubuntu.com/11805278/
#806 [10:46] <CubeTheThird> pherc, can you open cmd as administrator?
#807 [10:46] <pherc> I try in 1.8.4 also and I've the same problem (a few week ago in 1.8.4 works, not now)
#808 [10:47] <pherc> yes
#809 [10:47] <CubeTheThird> jDawg108, desktop computer correct?
#810 [10:47] <CubeTheThird> pherc, in it run this command: sfc /scannow
#811 [10:47] <ronanski> i can't copy the report shall i just report to mojang?
#812 [10:47] <CubeTheThird> ronanski, no..
#813 [10:47] <CubeTheThird> ??> ronanski win/edit
#814 [10:47] <VoxelHead> ronanski: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#815 [10:48] <ronanski> i know it doesn't work
#816 [10:48] <ronanski> http://paste.ubuntu.com/11805287/ done it
#817 [10:48] * looser1010 [looser1010@notlogged] has joined #minecrafthelp
#818 [10:48] * DawnPvp [DawnPvp@notlogged] has quit. (Quit: Web client closed)
#819 [10:49] <CubeTheThird> ronanski, hmm are you playing in singleplayer?
#820 [10:49] <ronanski> yea
#821 [10:50] <CubeTheThird> ronanski, is the book written or enchanted?
#822 [10:50] <ronanski> no i thought u just use a normal book
#823 [10:50] <CubeTheThird> you do
#824 [10:50] <CubeTheThird> ronanski, can you get a screenshot of it?
#825 [10:50] * looser1010 [looser1010@notlogged] has quit. (Client Quit)
#826 [10:51] <pherc> CubeTheThird, what can i do when that finish ? is so so slow ...
#827 [10:52] <CubeTheThird> pherc, did it finish?
#828 [10:52] <ronanski> how do i post the screen shot
#829 [10:52] <CubeTheThird> ??> ronanski imgur
#830 [10:52] <VoxelHead> ronanski: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#831 [10:53] <pherc> no CubeTheThird just 25% done
#832 [10:53] <CubeTheThird> pherc, then just wait for it to finish
#833 [10:53] <pherc> ok.
#834 [10:54] * hugastro09 [hugastro09@notlogged] has joined #minecrafthelp
#835 [10:55] <ronanski> http://imgur.com/T962e6j screen shot here
#836 [10:55] * Nick53 [Nick53@notlogged] has joined #minecrafthelp
#837 [10:56] <CubeTheThird> ronanski, you appear to be using black wool
#838 [10:56] <jDawg108> CubeTheThird, Yes.
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#840 [10:56] * dragonkili [dragonkili@notlogged] has quit. (Client Quit)
#841 [10:56] <CubeTheThird> jDawg108, ok. what are minecraft's video settings set to?
#842 [10:57] <jDawg108> Everything is maximum settings.
#843 [10:57] <ronanski> thats hilarious! omg hang on il jus make sure it works with the obsidian
#844 [10:57] <CubeTheThird> jDawg108, you mean you set your render distance to 32?
#845 [10:58] * Jeremias_ [Jeremias_@notlogged] has joined #minecrafthelp
#846 [10:58] <Jeremias_> Hello,
#847 [10:58] <jDawg108> Yes
#848 [10:58] * looser1010 [looser1010@notlogged] has joined #minecrafthelp
#849 [10:58] <CubeTheThird> jDawg108, ok.. do you have VBOs enabled?
#850 [10:58] <CubeTheThird> hello Jeremias_
#851 [10:59] <Nick53> Hi, needing help on Buildcraft Mod (I'm french, sorry for my english mates). I want to get one item out of a chest by a button tick, how can i do that ?
#852 [10:59] * Minecraftstop [Minecraftstop@notlogged] has joined #minecrafthelp
#853 [10:59] <CubeTheThird> ??> Nick53 mods
#854 [10:59] <jDawg108> Yes.
#855 [10:59] <VoxelHead> Nick53: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#856 [10:59] <VoxelHead> Nick53: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#857 [10:59] <ronanski> yay it works!! thank you so mucj
#858 [10:59] <Minecraftstop> I am getting the bootstrap error
#859 [11:00] <CubeTheThird> ronanski, glad it works!
#860 [11:00] <Minecraftstop> can i have help?
#861 [11:00] <ronanski> i feel so stupid haha
#862 [11:00] <CubeTheThird> Minecraftstop, what does the error say exactly?
#863 [11:00] <Minecraftstop> it says
#864 [11:00] <Nick53> Well, i get redirected here too look for help but ok
#865 [11:00] <Nick53> I'll go around, thanks :)
#866 [11:00] <Jeremias_> I have a question: After the OS X Beta Update 10.11, I can't play Minecraft. The Error: http://hastebin.com/abamopazum.coffee . Can you help me?
#867 [11:00] <Minecraftstop> well it says a lot but xD it says "Looking for update Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma Didn't find an update in time. Reversing LZMA on /Users/Connor2/Library/Application Support/minecraft/launcher.pack.lzma to /Users/Connor2/Library/Application Support/minecraft/launcher.pack FATAL ERROR: net.minecraft.boot
#868 [11:01] <CubeTheThird> Jeremias_, use the linux launcher
#869 [11:01] <CubeTheThird> ??> Jeremias_ dl/client/linux
#870 [11:01] <VoxelHead> Jeremias_: Launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#871 [11:01] <CubeTheThird> Minecraftstop, copy the complete log onto http://paste.ubuntu.com and give the URL here.
#872 [11:01] * looser1010 [looser1010@notlogged] has quit. (Client Quit)
#873 [11:02] <Minecraftstop> ootstrap (v5) Current time is Jul 1, 2015 11:00:21 AM System.getProperty('os.name') == 'Mac OS X' System.getProperty('os.version') == '10.10.3' System.getProperty('os.arch') == 'x86_64' System.getProperty('java.version') == '1.6.0_65' System.getProperty('java.vendor') == 'Apple Inc.' System.getProperty('sun.arch.data.model') == '64' Looking for update Downlo
#874 [11:02] * hugastro09 [hugastro09@notlogged] has quit. (Quit: Web client closed)
#875 [11:03] <CubeTheThird> Minecraftstop, again, paste it onto http://paste.ubuntu.com not here
#876 [11:03] <Minecraftstop> i did
#877 [11:03] <CubeTheThird> Minecraftstop, then give the link to your paste here
#878 [11:03] * DR4GN33L [DR4GN33L@notlogged] has joined #minecrafthelp
#879 [11:04] * DR4GN33L [DR4GN33L@notlogged] has quit. (Client Quit)
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#881 [11:04] * Xaturn27 [Xaturn27@notlogged] has joined #minecrafthelp
#882 [11:04] * FreePcGamer [FreePcGamer@notlogged] has quit. (Client Quit)
#883 [11:04] <Minecraftstop> sir i really don't know what "give the link to your paste here"means I'm only 11
#884 [11:04] <CubeTheThird> jDawg108, I would recommend you reduce your render distance
#885 [11:05] <CubeTheThird> Minecraftstop, the website address of it. It's in the address bar at the top of your web browser
#886 [11:05] <Minecraftstop> http://paste.ubuntu.com/11805351/
#887 [11:05] <Minecraftstop> ???
#888 [11:05] <jDawg108> My graphics card has 4GBs of VRAM. It's not the graphics that are an issue.
#889 [11:06] <CubeTheThird> jDawg108, so you're saying your performance is equally poor with a render distance of, say, 10?
#890 [11:06] <CubeTheThird> Minecraftstop, do you have anti-virus software installed?
#891 [11:06] <Minecraftstop> idk
#892 [11:07] <Minecraftstop> maby i think
#893 [11:07] * Minecrafter [Minecrafter@notlogged] has joined #minecrafthelp
#894 [11:07] <jDawg108> Yes.
#895 [11:07] <Minecrafter> Hello
#896 [11:07] <jDawg108> It
#897 [11:07] <Minecrafter> I need help
#898 [11:07] <CubeTheThird> Minecrafter, what's the problem?
#899 [11:07] <jDawg108> It's a GTX 980 FTW.
#900 [11:07] <Minecrafter> I am buying minecraft right now
#901 [11:08] <CubeTheThird> jDawg108, ok can you open your nvidia control panel?
#902 [11:08] <Jeremias_> And?
#903 [11:08] <Minecrafter> IT takes 15 mins already and it is still in placing order mode
#904 [11:08] <Minecrafter> and the cow is jumping
#905 [11:08] <CubeTheThird> Minecrafter, what method of payment are you using?
#906 [11:09] <Minecrafter> I tried it for 4 times already, went to mojang account and check, nothing, I am using a mastercard
#907 [11:09] <Minecrafter> I tried it for 4 times already, went to mojang account and check, nothing, I am using a mastercard
#908 [11:09] * Xaturn27 [Xaturn27@notlogged] has left #minecrafthelp
#909 [11:09] <pherc> ok CubeTheThird , its done.
#910 [11:09] <CubeTheThird> Minecrafter, you may want to contact your bank/credit card company and make sure they are not blocking international purchases to Sweden
#911 [11:09] <CubeTheThird> pherc, what did it say?
#912 [11:09] <Minecrafter> What...
#913 [11:10] <Minecrafter> I use that credit card purchase lots of thing online
#914 [11:10] <pherc> i translate to english (one moment)
#915 [11:10] * Xaturn27 [Xaturn27@notlogged] has joined #minecrafthelp
#916 [11:10] <Minecraftstop> cubethethird i don't think you realize that we are all like 10-13 xD
#917 [11:10] * Lily [Lily@notlogged] has joined #minecrafthelp
#918 [11:10] * Lily is now known as Guest87207
#919 [11:11] <pherc> Windows Resource Protection found corrupt files and failed repair some of them. For details, see CBS.log windir \ Logs \ CBS \ CBS.log. for example, C: \ Windows \ Logs \ CBS \ CBS.log. Note that currently not admi you logging in offline installation scenarios.
#920 [11:11] <CubeTheThird> Minecraftstop, if you aren't sure can you ask somebody to help you find out?
#921 [11:11] <Jeremias_> What language do you speak normally pherc?
#922 [11:11] <Minecraftstop> who?
#923 [11:11] <pherc> Spanish
#924 [11:11] <CubeTheThird> Minecraftstop, a friend, sibling, parent or guardian perhaps?
#925 [11:11] * lary_anjo [lary_anjo@notlogged] has joined #minecrafthelp
#926 [11:11] <Minecraftstop> Im home alone.
#927 [11:12] <Jeremias_> In 2015, have normaly one a phone, then call them
#928 [11:12] <Minecraftstop> i don't have a phone.
#929 [11:13] <Minecraftstop> where can i usually find anti-virus apps
#930 [11:13] <Lord_Ralex> Minecraftstop, you will very likely need an adult to assist with what we will need.
#931 [11:13] * Xaturn27 [Xaturn27@notlogged] has quit. (Client Quit)
#932 [11:13] <Minecraftstop> like
#933 [11:13] <Lord_Ralex> Minecraftstop, unless they gave a 10 year old admin-rights on the machine, (which if they do, they are not smart)
#934 [11:13] <pherc> Jeremias_, why ?
#935 [11:13] <Lord_Ralex> 11*
#936 [11:13] * lary_anjo [lary_anjo@notlogged] has quit. (Client Quit)
#937 [11:13] <Minecraftstop> what are admin-rights
#938 [11:13] <Lord_Ralex> Minecraftstop, if you do not know, then you don't have them
#939 [11:13] <Jeremias_> I have think, you're German @pherc
#940 [11:14] * iPeer [iPeer@notlogged] has joined #minecrafthelp
#941 [11:14] <Minecraftstop> I just wanna play minecraft bro. I just need some fricken help man
#942 [11:14] * Nick53 [Nick53@notlogged] has quit. (Quit: Web client closed)
#943 [11:14] * justinwhite99 [justinwhite99@notlogged] has joined #minecrafthelp
#944 [11:14] <pherc> xDD nop. Spanish =) but normaly I spoke i Valencian (or Catalonian)
#945 [11:14] <pherc> xDD nop. Spanish =) but normaly I spoke i Valencian (or Catalonian)
#946 [11:14] * jDawg108 [jDawg108@notlogged] has left #minecrafthelp
#947 [11:15] <CubeTheThird> Minecraftstop, something on your computer (likely anti-virus software) is blocking the game download
#948 [11:15] <Lord_Ralex> Minecraftstop, and we will not be able to help unless you have admin rights on your machine. What we will have you do requires them.
#949 [11:15] <Guest87207> Same, minecraft won't load it goes to game output
#950 [11:15] <Minecraftstop> do i try and delete it?
#951 [11:15] <Minecraftstop> how do i get admin rights?
#952 [11:15] <Lord_Ralex> By getting an adult.
#953 [11:15] <Minecraftstop> omfg
#954 [11:15] * Minecrafter [Minecrafter@notlogged] has quit. (Ping timeout: 204 seconds)
#955 [11:15] <Minecraftstop> im gonna leave now
#956 [11:16] * Lord_Ralex kicked Minecraftstop from #minecrafthelp (Reason: inecraftstop :Then come back when you have those admin rights, or an adult.)
#957 [11:18] <Guest87207> Can someone help? Whenever minecraft launches it goes to game output and won't let me play it and I've tried loads of diff ways to stop it but they don't work
#958 [11:18] <CubeTheThird> Guest87207, is there anything written in the game output?
#959 [11:18] <Guest87207> No
#960 [11:19] * WhiteRabbitRin [WhiteRabbitRin@notlogged] has joined #minecrafthelp
#961 [11:19] <CubeTheThird> ??> Guest87207 launcher/log
#962 [11:19] <VoxelHead> Guest87207: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#963 [11:19] <VoxelHead> Guest87207: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#964 [11:19] <WhiteRabbitRin> I have a quesion
#965 [11:20] <CubeTheThird> ask away
#966 [11:20] <pherc> CubeTheThird, http://paste.ubuntu.com/11805423/
#967 [11:20] * Michael [Michael@notlogged] has quit. (Ping timeout: 204 seconds)
#968 [11:20] <CubeTheThird> pherc, hmm... do you know how to run a check disk?
#969 [11:20] <WhiteRabbitRin> does anyone know how to get rid of the blank game imput bug? I have tried unistalling minecraft 100+ times and I still have the problem....
#970 [11:20] * LeviUBRGames [LeviUBRGames@notlogged] has joined #minecrafthelp
#971 [11:20] <CubeTheThird> WhiteRabbitRin, do you mean game output?
#972 [11:21] <justinwhite99> http://paste.ubuntu.com/11805385/
#973 [11:21] <pherc> CubeTheThird, I use hard disk sentinel
#974 [11:21] * Diskerio [Diskerio@notlogged] has joined #minecrafthelp
#975 [11:21] <WhiteRabbitRin> yea when I click play it brings me to Game Output and its a blank screen \
#976 [11:21] <Diskerio> everytime i try to open the mc launcher it says unable to start the minecraft runtime environment this may be caused by a corruption please reinstall mc but when i do reinstall it doesnt do anything because of this i havent played mc for 6 months
#977 [11:22] <justinwhite99> http://paste.ubuntu.com/11805385/
#978 [11:22] <pherc> my C: doesn't hace any problems condition and operation is 100% excellent
#979 [11:22] <WhiteRabbitRin> thisi is the activity log....
#980 [11:22] <WhiteRabbitRin> [12:17:46 INFO]: Minecraft Launcher 1.6.13 (through bootstrap 5) started on osx... [12:17:46 INFO]: Current time is Jul 1, 2015 12:17:46 PM [12:17:46 INFO]: System.getProperty('os.name') == 'Mac OS X' [12:17:46 INFO]: System.getProperty('os.version') == '10.10.3' [12:17:46 INFO]: System.getProperty('os.arch') == 'x86_64' [12:17:46 INFO]: System.getProperty('java.version') == '1.6.0_65' [12:17:46 INFO]: System.getProperty('java.vend
#981 [11:22] <Diskerio> https://twitter.com/LoganWGraphics/status/615216263586021376 Can you please spread the word, It means everything to me.
#982 [11:22] * TheBryanBunny528 [TheBryanBunny528@notlogged] has joined #minecrafthelp
#983 [11:22] <Diskerio> oops
#984 [11:23] * Pickax [Pickax@notlogged] has joined #minecrafthelp
#985 [11:23] <WhiteRabbitRin> could anyone help? I would love to be able to try out my new skin
#986 [11:23] <Pickax> Help i got Hacked
#987 [11:23] * Lord_Ralex kicked Diskerio from #minecrafthelp (Reason: iskerio :Diskerio)
#988 [11:23] <CubeTheThird> ??> WhiteRabbitRin launcher/log
#989 [11:23] <VoxelHead> WhiteRabbitRin: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#990 [11:23] <VoxelHead> WhiteRabbitRin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#991 [11:23] * minecraftstop [minecraftstop@notlogged] has joined #minecrafthelp
#992 [11:23] <WhiteRabbitRin> ok
#993 [11:23] <Pickax> Me?
#994 [11:23] <TheBryanBunny528> #minecrafthelp
#995 [11:23] <minecraftstop> i need help
#996 [11:23] <Guest87207> i think mine worked but idk if it was right?
#997 [11:23] * Logan_ [Logan_@notlogged] has joined #minecrafthelp
#998 [11:23] <Logan_> everytime i try to open the mc launcher it says unable to start the minecraft runtime environment this may be caused by a corruption please reinstall mc but when i do reinstall it doesnt do anything because of this i havent played mc for 6 months
#999 [11:23] <WhiteRabbitRin> launcher log:
#1000 [11:23] * TheBryanBunny528 [TheBryanBunny528@notlogged] has quit. (Client Quit)
#1001 [11:24] <WhiteRabbitRin> [12:17:46 INFO]: Minecraft Launcher 1.6.13 (through bootstrap 5) started on osx... [12:17:46 INFO]: Current time is Jul 1, 2015 12:17:46 PM [12:17:46 INFO]: System.getProperty('os.name') == 'Mac OS X' [12:17:46 INFO]: System.getProperty('os.version') == '10.10.3' [12:17:46 INFO]: System.getProperty('os.arch') == 'x86_64' [12:17:46 INFO]: System.getProperty('java.version') == '1.6.0_65' [12:17:46 INFO]: System.getProperty('java.vend
#1002 [11:24] <CubeTheThird> WhiteRabbitRin, on http://paste.ubuntu.com not here
#1003 [11:24] * Lord_Ralex kicked minecraftstop from #minecrafthelp (Reason: inecraftstop :I told you what to do. Do it.)
#1004 [11:24] <Jeremias_> Pickax: https://help.mojang.com/customer/portal/articles/361483-my-account-was-stolen
#1005 [11:24] <Pickax> Help please someone migrated my account with their email and changed the password so i cant get in
#1006 [11:24] <pherc> CubeTheThird, i do it... is now with chkdsk c: /scan
#1007 [11:24] <Pickax> i tried that allready
#1008 [11:24] <CubeTheThird> Pickax, you emailed Mojang?
#1009 [11:24] <WhiteRabbitRin> does anyone know how to fix this? If not I will contact mojang
#1010 [11:24] <Logan_> http://paste.ubuntu.com/11805442/
#1011 [11:24] <CubeTheThird> WhiteRabbitRin, did you paste it onto http://paste.ubuntu.com ?
#1012 [11:25] <Logan_> Do i post that?
#1013 [11:25] <Pickax> ya but i needd it back
#1014 [11:25] * Lord_Ralex kicked WhiteRabbitRin from #minecrafthelp (Reason: hiteRabbitRin :Learn to read and maybe)
#1015 [11:25] <Pickax> please
#1016 [11:25] <Lord_Ralex> Pickax, wait for Mojang to reply back
#1017 [11:25] * WhiteRabbitRin [WhiteRabbitRin@notlogged] has joined #minecrafthelp
#1018 [11:25] <WhiteRabbitRin> hey
#1019 [11:25] * _UnWachoPiola_ [_UnWachoPiola_@notlogged] has joined #minecrafthelp
#1020 [11:26] <WhiteRabbitRin> Could anyone help me with my game input being blank?
#1021 [11:26] <Logan_> i posted it onto ubunto did i dio it right?
#1022 [11:26] <Pickax> why do u only need username and pass for mojang c=account
#1023 [11:26] <Guest87207> I did that paste thing on ubunto now what? Did it work?
#1024 [11:26] <Lord_Ralex> Guest87207, you have to give us the link
#1025 [11:26] <Pickax> why isnt their a email accept thing
#1026 [11:26] <Lord_Ralex> WhiteRabbitRin, you were asked to provide some information and share it with http://paste.ubuntu.com
#1027 [11:26] <_UnWachoPiola_> Hey! My minecraft when i try to open, say "Unable to update Minecraft Game Launcher" Pls help
#1028 [11:27] <Afootpluto> ??> WhiteRabbitRin paste
#1029 [11:27] <VoxelHead> WhiteRabbitRin: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1030 [11:27] * Lord_Ralex kicked Pickax from #minecrafthelp (Reason: ickax :We are not here to listen to whining. Wait for Mojang to reply.)
#1031 [11:27] <WhiteRabbitRin> ok thank u
#1032 [11:26] <Logan_> Guys
#1033 [11:26] <Logan_> how do i seek help
#1034 [11:27] <Guest87207> How do i get the link? Theres only what i pasted onto it
#1035 [11:27] <Afootpluto> Logan_, what is the issue?
#1036 [11:27] * kaleblb [kaleblb@notlogged] has joined #minecrafthelp
#1037 [11:27] <_UnWachoPiola_> Hey! My minecraft when i try to open, say "Unable to update Minecraft Game Launcher" Pls help
#1038 [11:27] <Logan_> everytime i try to open the mc launcher it says unable to start the minecraft runtime environment this may be caused by a corruption please reinstall mc but when i do reinstall it doesnt do anything because of this i havent played mc for 6 months
#1039 [11:28] <Afootpluto> ??> Logan_ launcher/log
#1040 [11:28] <VoxelHead> Logan_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1041 [11:28] <VoxelHead> Logan_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1042 [11:28] <Logan_> I can't even go into the log
#1043 [11:28] <Logan_> It won't even open
#1044 [11:29] * WhiteRabbitRin [WhiteRabbitRin@notlogged] has quit. (Client Quit)
#1045 [11:29] <Logan_> that's all it says when i try to open in a little white box
#1046 [11:29] <Afootpluto> Guest87207, click "Paste!" and give me the url
#1047 [11:29] <kaleblb> I downloaded Minecraft for Windows but it keeps crashing every time I try to launch it. DXDiag report: http://paste.ubuntu.com/11805453/
#1048 [11:29] <Guest87207> http://paste.ubuntu.com/11805430/
#1049 [11:30] <Logan_> Guys
#1050 [11:30] <Logan_> Can you please answer me
#1051 [11:30] <Logan_> I can't get into a launcher log
#1052 [11:30] <Afootpluto> ??> Guest87207 mac/java
#1053 [11:30] <VoxelHead> Guest87207: Go here for a Mac-specific Java installer: http://support.apple.com/downloads/DL1421/en_US/JavaForMacOSX10.7.dmg
#1054 [11:31] <Guest87207> Thank you
#1055 [11:31] <Logan_> I don't have a mac
#1056 [11:31] <Logan_> Guys can you please stop ignoring me
#1057 [11:31] <Logan_> I need help
#1058 [11:31] <_UnWachoPiola_> Hey! My minecraft when i try to open, say "Unable to update Minecraft Game Launcher" Pls help
#1059 [11:31] * Lord_Ralex kicked Logan_ from #minecrafthelp (Reason: ogan_ :You are making me ignore you)
#1060 [11:31] * Logan_ [Logan_@notlogged] has joined #minecrafthelp
#1061 [11:31] * Jeremias_ [Jeremias_@notlogged] has quit. (Ping timeout: 204 seconds)
#1062 [11:31] <Logan_> You honestly aren't helping at all.
#1063 [11:31] <Lord_Ralex> Logan_, you have 0 patience.
#1064 [11:31] <Logan_> I waited 30 minutes
#1065 [11:31] * jjake5 [jjake5@notlogged] has joined #minecrafthelp
#1066 [11:31] <Guest87207> It says it doesn't have the article
#1067 [11:31] <Logan_> I have a lot of patience
#1068 [11:31] <jjake5> yo
#1069 [11:32] <jjake5> can someone help me here
#1070 [11:32] * Lord_Ralex kicked Logan_ from #minecrafthelp (Reason: ogan_ :You waited minutes.)
#1071 [11:32] <jjake5> anyone
#1072 [11:32] <jjake5> plz
#1073 [11:32] <jjake5> mi amor
#1074 [11:32] <jjake5> por favor
#1075 [11:32] <jjake5> me ajdar
#1076 [11:32] * Lord_Ralex kicked jjake5 from #minecrafthelp (Reason: jake5 :jjake5)
#1077 [11:33] <Guest87207> The link you gave me says it doesn't have the article
#1078 [11:33] <_UnWachoPiola_> Hey! My minecraft when i try to open, say "Unable to update Minecraft Game Launcher" Pls help
#1079 [11:33] <Lord_Ralex> _UnWachoPiola_, stop repeating yourself.
#1080 [11:33] <Afootpluto> Guest87207, let me get a link that works
#1081 [11:33] <Guest87207> Ok
#1082 [11:33] <_UnWachoPiola_> I reallly need help.
#1083 [11:34] * Ricoz [Ricoz@notlogged] has joined #minecrafthelp
#1084 [11:34] <Lord_Ralex> _UnWachoPiola_, so does everyone that is asking for it.
#1085 [11:34] <_UnWachoPiola_> this chat don't works. I leave.
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#1089 [11:35] <Afootpluto> ??> Guest87207 java/1.8
#1090 [11:35] <GodXMod> What do I have to have downloaded to play Minecraft?
#1091 [11:35] <VoxelHead> Guest87207: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#1092 [11:36] <Afootpluto> GodXMod, did you download the launcher?
#1093 [11:36] <GodXMod> I did.
#1094 [11:36] <Afootpluto> GodXMod, you login and click "play". After that minecraft should download
#1095 [11:37] * ALEX_ [ALEX_@notlogged] has joined #minecrafthelp
#1096 [11:37] <Guest87207> Thanks, will that then stop the game output?
#1097 [11:37] <ALEX_> hello
#1098 [11:37] <Afootpluto> Guest87207, yes
#1099 [11:37] <Afootpluto> hi ALEX_
#1100 [11:37] <ALEX_> afoot help
#1101 [11:37] <GodXMod> Sorry, what im saying is, whenever i click "play" the message says i need to update my Graphic Drives.
#1102 [11:37] <Guest87207> Ok thanks
#1103 [11:37] <GodXMod> Im not completly sure what i need to download for that, and how..
#1104 [11:37] <ALEX_> my demo time has expired why?
#1105 [11:38] <Afootpluto> ALEX_, did you buy the game?
#1106 [11:38] <Afootpluto> GodXMod, do you have a dxdiag?
#1107 [11:38] <ALEX_> no
#1108 [11:38] <GodXMod> I believe so.. I did that already
#1109 [11:38] <Lord_Ralex> ALEX_, the demo let's you play a world for 100 minutes. If you want to play it longer, buy the game.
#1110 [11:38] * tiodabala [tiodabala@notlogged] has joined #minecrafthelp
#1111 [11:39] <Afootpluto> GodXMod, can you give us the dxdiag?
#1112 [11:39] <GodXMod> How?
#1113 [11:39] <Afootpluto> ??> GodXMod win/dxdiag
#1114 [11:39] <VoxelHead> GodXMod: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1116 [11:40] <GodXMod> Where do i get the Dxdiag tag?
#1117 [11:40] <GodXMod> ^ Or find in in my laptop
#1118 [11:40] * PadreMaronno91 [PadreMaronno91@notlogged] has joined #minecrafthelp
#1119 [11:40] <Guest87207> The java downloaded, but the launcher still goes to game output..
#1120 [11:40] <ALEX_> buy the game always?
#1121 [11:40] <Afootpluto> GodXMod, follow VoxelHead's instructions
#1122 [11:40] <Lord_Ralex> ALEX_, if you want to play without a limit, ues
#1123 [11:40] <Afootpluto> ??> Guest87207 launcher/log
#1124 [11:40] <Lord_Ralex> yes*
#1125 [11:40] <VoxelHead> Guest87207: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1126 [11:41] <VoxelHead> Guest87207: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1127 [11:41] <ALEX_> play if you want to play without a limit, ues
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#1129 [11:41] * Lord_Ralex kicked ALEX_ from #minecrafthelp (Reason: LEX_ :I recall you. So buy the game if you want to play.)
#1130 [11:41] <r2d2_> Hello, I cannot enter my mojang account, i changed email anda password and the new ones are always invalid
#1131 [11:42] <PadreMaronno91> salve avri un problema non ricordo l'email con cui mi sono registrano ricordo solo quella del pagamento...
#1132 [11:42] <PadreMaronno91> avrei*
#1133 [11:42] * Likesthegamingz [Likesthegamingz@notlogged] has joined #minecrafthelp
#1134 [11:43] <Likesthegamingz> The game isn't loading...http://paste.ubuntu.com/11805541/
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#1136 [11:43] <Guest87207> http://paste.ubuntu.com/11805566/
#1137 [11:43] <GodXMod> Afootpluto: I have the window up with it on, what do i do next?
#1138 [11:43] * Aaron [Aaron@notlogged] has joined #minecrafthelp
#1139 [11:43] <GodXMod> ^ the notepad
#1140 [11:43] <PadreMaronno91> qualcuno che mi aiuta???
#1141 [11:43] * Likesthegamingz [Likesthegamingz@notlogged] has quit. (Client Quit)
#1142 [11:44] <Aaron> how come my minecraft ps vita isnt updating to update tu 25?
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#1144 [11:44] * r2d2_ [r2d2_@notlogged] has quit. (Client Quit)
#1145 [11:44] <GodXMod> Afootpluto: I have the notepad up, what next?
#1146 [11:45] <Aaron> thats it.
#1147 [11:45] <GodXMod> ?
#1148 [11:45] <Guest87207> http://paste.ubuntu.com/11805566/ Now what, I've already done this but nothing happened
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#1151 [11:46] * hu468 [hu468@notlogged] has quit. (Quit: Web client closed)
#1152 [11:46] <Aaron> how come my minecraft ps vita isnt updating to update tu 25
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#1158 [11:47] <epicdanny35> hi it says i need to update my drive
#1159 [11:48] <GodXMod> http://paste.ubuntu.com/11805592/
#1160 [11:48] <GodXMod> ^^ thats what i pasted
#1161 [11:48] * Raptorgamer97 [Raptorgamer97@notlogged] has quit. (Client Quit)
#1162 [11:48] <epicdanny35> so what do you want me to do with it
#1163 [11:49] <GodXMod> epicdanny35: Sorry, that wasnt for you
#1164 [11:49] <GodXMod> Guest87207: We both have the same problem, do you know what to do after we pasted?
#1165 [11:50] <Lord_Ralex> GodXMod, you do not have the same problem
#1166 [11:50] <GodXMod> Oh sorry
#1167 [11:51] * Guest87207 [Guest87207@notlogged] has quit. (Ping timeout: 204 seconds)
#1168 [11:51] <epicdanny35> its says that i need to update my graphic drive
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#1173 [11:52] <epicdanny35> i need to update my graphic drive
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#1179 [11:59] <Voided_Luck> My Twitch account is connected to Minecraft but when I press f6 to start streaming, it says I must migrate my account, which I did. Help Please!
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#1182 [11:59] <Voided_Luck> My Twitch account is connected to Minecraft but when I press f6 to start streaming, it says I must migrate my account, which I did. Help Please!
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#1184 [12:00] <mattym> ??> Voided_Luck launcher/relog
#1185 [12:00] <VoxelHead> Voided_Luck: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1186 [12:00] <Voided_Luck> Thanks, I'll try!
#1187 [12:02] <Voided_Luck> It works,THANKS!
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#1192 [12:08] <xPiotreq01> hello i have a problem : how to loading the world to 1.8.7 ( no mods ) are off to me it appears complicated and error .
#1193 [12:09] <pherc> Hello, when I run a server, that close when somebody join... "Cube" helpme and I do that: chkdsk c: /spotfix and sfc /scannow ... but the problem is not solved.
#1194 [12:12] <xPiotreq01> hello i have a problem : how to loading the world to 1.8.7 ( no mods ) are off to me it appears complicated and error .
#1195 [12:15] <Afootpluto> xPiotreq01, paste the error to paste.ubuntu.com
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#1197 [12:17] * ExplosiveSnail21 [ExplosiveSnail21@notlogged] has joined #minecrafthelp
#1198 [12:18] <ExplosiveSnail21> My minecraft on my ps4 has no update option
#1199 [12:22] <GodXMod> http://paste.ubuntu.com/11805592/
#1200 [12:23] <ExplosiveSnail21> Is this to help me
#1201 [12:23] <GodXMod> ^^ thats my file you asked me to share.
#1202 [12:24] <GodXMod> ExplosiveSnail21: No, i need help as well, thats for them. Sorry.
#1203 [12:24] <ExplosiveSnail21> I just want Tu 25 for ps4
#1204 [12:26] <mattym> ExplosiveSnail21, TU (Title Updates) are an Xbox codename, and have nothing to do with Playstation
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#1208 [12:27] <ExplosiveSnail21> Mojang did update all console right
#1209 [12:28] <Marujo> Hello guys I got this error java.lang.nullpointerexception in some servers... anyone can help me out '
#1210 [12:28] <Afootpluto> ExplosiveSnail21, Mojang doesnt even develop the console versions
#1211 [12:28] <Afootpluto> ??> Marujo tools/hjt
#1212 [12:28] <VoxelHead> Marujo: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1213 [12:28] <VoxelHead> Marujo: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1214 [12:29] <ExplosiveSnail21> 4j did then right
#1215 [12:29] <GodXMod> What do i do with my file that i pasted/
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#1219 [12:30] <pherc> Hello, when I run a server, that close when somebody join... "@Cube" helpme and I do that: chkdsk c: /spotfix and sfc /scannow ... but the problem is not solved.
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#1221 [12:30] * Marujo [Marujo@notlogged] has quit. (Client Quit)
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#1223 [12:33] <kubazys114853> hodně ale hodně potřebuji pomoct prosím
#1224 [12:33] <joost_block> what can i help you with?
#1225 [12:34] <joost_block> jak mogę ci pomóc
#1226 [12:34] <kubazys114853> nejde mi minecraft
#1227 [12:34] <Lord_Ralex> We speak English here.
#1228 [12:34] <joost_block> I know but im trying to help him out
#1229 [12:35] * saba-beqa [saba-beqa@notlogged] has joined #minecrafthelp
#1230 [12:35] <joost_block> Czy możesz mówić po angielsku
#1231 [12:35] <Lord_Ralex> And he can speak english.
#1232 [12:35] <joost_block> I asked him to speak english
#1233 [12:35] <joost_block> I asked him to speak english
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#1235 [12:40] * joost_block [joost_block@notlogged] has quit. (Quit: Web client closed)
#1236 [12:41] <GodXMod> What do i do with the link??
#1237 [12:41] * HelpMe_ [HelpMe_@notlogged] has joined #minecrafthelp
#1238 [12:44] <Lord_Ralex> GodXMod, you can *try* using https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1239 [12:44] <Lord_Ralex> GodXMod, but your machine is quite frankly, too old to game with.
#1240 [12:45] <Lord_Ralex> You will want to look at getting a new one in the future.
#1241 [12:46] <HelpMe_> Someone help me! I opened a chest someone gave me on a server and I got this message: Internal Exception: io.netty.handler.codec.DecoderException: Badly compressed packet - size of 4810300 is larger than protocol maximum of 2097152
#1242 [12:46] <HelpMe_> :(
#1243 [12:47] * GodXMod [GodXMod@notlogged] has quit. (Quit: Web client closed)
#1244 [12:48] <Extreme-> HelpMe_: That server is probably using mods that are breaking your game. Does it happen on any other server?
#1245 [12:49] * BlackSpaceMarine [BlackSpaceMarine@notlogged] has joined #minecrafthelp
#1246 [12:50] <HelpMe_> Well, when I searched up the error people claim to have it on different servers too.
#1247 [12:52] <Extreme-> HelpMe_: It does not matter.
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#1249 [12:53] * VoxelHead kicked herobrine892 from #minecrafthelp (Reason: erobrine892 :Banned: No. Get a better name.)
#1250 [12:53] <HelpMe_> What does not matter?
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#1252 [12:54] * kubazys114853 [kubazys114853@notlogged] has quit. (Quit: Web client closed)
#1253 [12:56] <Extreme-> HelpMe_: If you are only getting that error on that specifc server, again: That server is probably using mods that are breaking your game. You need to talk to them.
#1254 [12:57] * smellyme [smellyme@notlogged] has joined #minecrafthelp
#1255 [12:57] <HelpMe_> Ok.
#1256 [12:58] <Extreme-> HelpMe_: It may also not be configured properly, in terms of data compression.
#1257 [12:58] <smellyme> Can someone help me i got Pixel Format Not Accelerated(graphcic card error) and i got this text from ubuntu pastebin-http://paste.ubuntu.com/11805904/ someone pls help me . (sorry for my bad english)
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#1260 [13:00] <Extreme-> smellyme: Download - https://downloadcenter.intel.com/download/22166
#1261 [13:01] <Extreme-> smellyme: Once it's done, open the file and press "Extract all", and extract it to wherever you like. Go to that place and run "setup.exe"
#1262 [13:01] <smellyme> Thanks! :D
#1263 [13:02] <Extreme-> smellyme: If it does not work, you will need to install it via Device manager as you have an HP device
#1264 [13:02] <smellyme> ok
#1265 [13:02] * Ritsuka is now known as Kaname
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#1268 [13:07] * kidcoolplay [kidcoolplay@notlogged] has joined #minecrafthelp
#1269 [13:08] <kidcoolplay> I bought a mine craft account but can only play the demo? I tried everything
#1270 [13:08] <kidcoolplay> my account was never refunded
#1271 [13:09] <pherc> Hello, when I run a server, that close when somebody join... "@Cube" helpme but he's gone... and I do that he say me: chkdsk c: /spotfix and sfc /scannow ... but the problem is not solved.
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#1276 [13:11] <Guest89403> Could anyone help? Basically whenever minecraft launches, it goes to game output. I have already had some help on this but it hash worked yet
#1277 [13:11] <Guest89403> Hasn't*
#1278 [13:12] <kidcoolplay> can only play the demo whyyyyyyy??????
#1279 [13:12] <kidcoolplay> is there a phone number I can call
#1280 [13:12] <Paluten_23> Hello,i can't open minecraft.When i will it open he say : Unable to update the minecraft game launcher . Can you help me , please
#1281 [13:13] <kidcoolplay> this is a scam
#1282 [13:14] <kidcoolplay> just lost my money
#1283 [13:14] <Extreme-> kidcoolplay: It is not a "scam".
#1284 [13:15] <Extreme-> kidcoolplay: Where did you buy the game?
#1285 [13:15] * ferrybig [ferrybig@notlogged] has joined #minecrafthelp
#1286 [13:15] <kidcoolplay> ok then where is the product paid for?
#1287 [13:15] <kidcoolplay> from the website,,,
#1288 [13:15] <Extreme-> kidcoolplay: Which is?
#1289 [13:15] * Kaname is now known as Ritsuka
#1290 [13:15] * Guest89403 [Guest89403@notlogged] has quit. (Ping timeout: 204 seconds)
#1291 [13:15] <kidcoolplay> minecraft.net
#1292 [13:16] <Extreme-> kidcoolplay: And did the transaction go through? Did you recieve a confirmation from Mojang via email?
#1293 [13:16] <kidcoolplay> I played for a while then it stopped working and now I can only play the demo
#1294 [13:16] <kidcoolplay> yes it went through
#1295 [13:16] <Extreme-> ??> Paluten_23 dl/client/alternative
#1296 [13:16] <Extreme-> Paluten_23: One moment
#1297 [13:16] <Paluten_23> Okay
#1298 [13:17] <Extreme-> Paluten_23: Try the standalone Java launcher here: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1299 [13:17] <Extreme-> kidcoolplay: And the answer to the other question?
#1300 [13:17] <kidcoolplay> yes I received the confirmation email
#1301 [13:18] <kidcoolplay> from mojang
#1302 [13:18] <Extreme-> kidcoolplay: Good. With that email, go over to https://account.mojang.com/me and login with that email and your password.
#1303 [13:18] * Jp_Frostbite [Jp_Frostbite@notlogged] has joined #minecrafthelp
#1304 [13:19] <kidcoolplay> ok I did that
#1305 [13:19] <Extreme-> kidcoolplay: Do you see Minecraft listed as seen here: https://i.imgur.com/ySNIi0V.png ?
#1306 [13:21] <kidcoolplay> no its not listed there
#1307 [13:21] <kidcoolplay> I've been playing it since 2012
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#1312 [13:23] <Extreme-> kidcoolplay: In that case, what is your username? I'd been assuming that you have just paid for it and have not been able to play the game, which does not seem to the be the case.
#1313 [13:23] <Paluten_23> Extreme , it is wrong
#1314 [13:23] <Extreme-> Paluten_23: "wrong"?
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#1316 [13:23] <Paluten_23> it will not go
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#1318 [13:24] <Extreme-> Paluten_23: I have no idea what you are saying. Does the launcher not run? Do you get an error?
#1319 [13:24] <Paluten_23> The launcher not run
#1320 [13:25] <kidcoolplay> The payment was never refunded to me its still on my account
#1321 [13:25] * rafsua [rafsua@notlogged] has joined #minecrafthelp
#1322 [13:25] <kidcoolplay> my username is my email
#1323 [13:25] <Extreme-> kidcoolplay: Why would it be refunded? Did you ask for it? Did you buy the game from an illegal reseller?
#1324 [13:26] <Extreme-> kidcoolplay: Your username is not your email.
#1325 [13:26] <kidcoolplay> I log in with my email
#1326 [13:26] <kidcoolplay> my username is "kidcoolplay"
#1327 [13:26] * Djole [Djole@notlogged] has joined #minecrafthelp
#1328 [13:26] <rafsua> hey so um im trying to log into my old minecraft account but it says my account was migrated created a mojang account like it said but when i try and migrate it it says it was alredy migrated
#1329 [13:27] <Extreme-> kidcoolplay: Your username is what other people in Minecraft see you as. If you have a Mojang account, for authentication, you will login with your email + password versus username + password.
#1330 [13:26] <Extreme-> rafsua: What is your username?
#1331 [13:26] <rafsua> rafsua
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#1333 [13:27] <rafsua> idont know what to do
#1334 [13:28] * wiktor101 [wiktor101@notlogged] has joined #minecrafthelp
#1335 [13:28] <Extreme-> rafsua: It has already been migrated, login with your email and password.
#1336 [13:29] <rafsua> i tried
#1337 [13:29] <Extreme-> kidcoolplay: That username does not exist.
#1338 [13:29] <rafsua> then it says i havent bought the game
#1339 [13:29] <kidcoolplay> Thank you for registering as kidcoolplay at minecraft.net!
#1340 [13:29] * MrFinny [MrFinny@notlogged] has joined #minecrafthelp
#1341 [13:29] <Extreme-> kidcoolplay: When did you buy the game?
#1342 [13:30] <kidcoolplay> thats the email I got in 2012 when I registered
#1343 [13:30] <kidcoolplay> 7/22/12
#1344 [13:30] <Paluten_23> Hello ??
#1345 [13:31] <Paluten_23> Hello,i can't open minecraft.When i will it open he say : Unable to update the minecraft game launcher . Can you help me , please
#1346 [13:31] <Extreme-> kidcoolplay: Just because you registered the name does not mean you paid for it. Back then, you could take usernames and not pay for them. Those unpaid "reserved" usernames were removed last year if they did claimed them or purchace Minecraft for that username.
#1347 [13:31] <Extreme-> Paluten_23: You still have not answered my question.
#1348 [13:31] <kidcoolplay> But I purchased it..... Want my bank statement.....
#1349 [13:31] * Kasahani [Kasahani@notlogged] has joined #minecrafthelp
#1350 [13:31] <Extreme-> kidcoolplay: You did it with a different username than.
#1351 [13:32] <Paluten_23> Wath questoin ??
#1352 [13:32] <MrFinny> On mcpe I made my name two colors and now it says I don't have a name! I can't join any worlds ether! Where my name was is blank! Is there a way to solve this?
#1353 [13:32] <Extreme-> Paluten_23: What happens when you run the launcher I gave you?
#1354 [13:32] <kidcoolplay> this problem happens with a lot of people if you can't tell by online forums
#1355 [13:33] <Extreme-> MrFinny: So don't make your name two colors?
#1356 [13:33] * catalin_ [catalin_@notlogged] has joined #minecrafthelp
#1357 [13:33] <MrFinny> Yes
#1358 [13:33] <Extreme-> kidcoolplay: It does not. People have varying issues from them using the wrong credentials, generally from them having a Minecraft.net account and/or Mojang account.
#1359 [13:33] <Paluten_23> He says : unable to update the minecraft game launcher
#1360 [13:34] * scitsscape01 [scitsscape01@notlogged] has joined #minecrafthelp
#1361 [13:34] <scitsscape01> my graphics drivers wont update so i cant play mc ive tried down loading them several times and it said to send thide link to you
#1362 [13:34] <scitsscape01> http://paste.ubuntu.com/11806100/
#1363 [13:34] <Extreme-> kidcoolplay: I have been here for over 3 years and I can tell you that. The cases that the username doesn't exist (as you are currently having) are all are almost always due to them simply giving us the wrong username, or them buying Minecraft from a non-official source.
#1364 [13:35] <scitsscape01> i got minecraft legit and have the correct username
#1365 [13:35] <kidcoolplay> Have you tried googling the same question... people have paid for their accounts and have only received the demo mode after couple weeks of playing... even people on youtube are coming up with "solution" videos. If this wasn't a major issue then there wouldn't be a tab on your website for only this problem
#1366 [13:35] <Extreme-> scitsscape01: One moment
#1367 [13:36] * Lord_Ralex kicked kidcoolplay from #minecrafthelp (Reason: idcoolplay :Users being forgetful is not fixable. It is not Mojang's fault. It is you getting something wrong.)
#1368 [13:36] <scitsscape01> no my username is spelled scitscape01
#1369 [13:36] <Kasahani> Hello Guys, last year I bought Minecraft for my brother, now we rent a Nitrado Server and he can't join, (invalid session) I found out that he lost his Username, he only can log in with his email adress. On Mojang is said: that he has an old premium account and have to change it in a new one, but we bought it last year, and when we try to change it, it's said that his username is wrong and we can't chance with his mail adress.
#1370 [13:37] <scitsscape01> some plz help with meh problem
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#1372 [13:37] <Lord_Ralex> scitsscape01, did the one moment mean nothing?
#1373 [13:37] <scitsscape01> oh sorry my friend is wanting me to hurry up
#1374 [13:37] <Extreme-> scitsscape01: Download the driver here: http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=4098387&swItemId=vc_124368_1&swEnvOid=4059
#1375 [13:37] <scitsscape01> he is in the middle of factions and he is being raided
#1376 [13:38] <scitsscape01> if tyhis works ill owe youi big time
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#1378 [13:38] <Paluten_23> extreme- : He says : unable to update the minecraft game launcher
#1379 [13:39] <Extreme-> Paluten_23: and what happens when you are using this: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe ?
#1380 [13:41] <Kasahani> Hello Guys, last year I bought Minecraft for my brother, now we rent a Nitrado Server and he can't join, (invalid session) I found out that he lost his Username, he only can log in with his email adress. On Mojang is said: that he has an old premium account and have to change it in a new one, but we bought it last year, and when we try to change it, it's said that his username is wrong and we can't chance with his mail adress.
#1381 [13:41] <Extreme-> Kasahani: He needs to come here or contact Mojang directly then.
#1382 [13:42] <Kasahani> Mojang support isn't answeing -.-
#1383 [13:42] <Kasahani> for days
#1384 [13:42] <Extreme-> Kasahani: Then wait.
#1385 [13:42] <Paluten_23> He doesn't do
#1386 [13:42] <Extreme-> Paluten_23: What?
#1387 [13:43] <Paluten_23> He can't update the game launcher
#1388 [13:43] <scitsscape01> how long does it take to download?
#1389 [13:43] <Extreme-> scitsscape01: It depends
#1390 [13:43] <Extreme-> ??> Paluten_23 scold/pebcak
#1391 [13:43] <VoxelHead> Paluten_23: Fixing problems requires some amount of self-help ability, to say nothing of literacy (both in terms of language and computers), and ability to exactly follow instructions. If you are in over your head technically, hire a professional. We're here to help with Minecraft, not teach basic computer use from scratch.
#1392 [13:43] <scitsscape01> how many gb
#1393 [13:43] <VoxelHead> Paluten_23: That said, we honestly do wish to help. It may be possible someone here might be able to assist you through TeamViewer, a screen-sharing utility.
#1394 [13:44] * rafsua [rafsua@notlogged] has quit. (Quit: Web client closed)
#1395 [13:44] <Extreme-> scitsscape01: File name: sp63823.exe (256 MB)
#1396 [13:45] <Paluten_23> i don't know what i can do ????
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#1398 [13:46] <scitsscape01> thanks dude
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#1400 [13:46] <Extreme-> Paluten_23: Get someone who is knowledgeable with computers to help you.
#1401 [13:47] <scitsscape01> i downloaded it and tryed minecraft and it wont work still
#1402 [13:47] <GreyVulpine> scitsscape01 - Did you run the installer?
#1403 [13:48] <scitsscape01> nope i am right now oops
#1404 [13:48] <Paluten_23> He indicates that he can not get the update launcher
#1405 [13:50] <Extreme-> Paluten_23: and what happens when you are using this: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe ?
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#1407 [13:51] <Paluten_23> it happens nothing
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#1409 [13:51] <Extreme-> Paluten_23: Does it give an error?
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#1413 [13:52] <Paluten_23> no there is nobody error
#1414 [13:52] <Extreme-> ??> Paluten_23 win/java/reinst
#1415 [13:52] <VoxelHead> Paluten_23: You need to reinstall Java.
#1416 [13:52] <VoxelHead> Paluten_23: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
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#1419 [13:53] <pherc> ayudan cuando quieren... ;___(
#1420 [13:53] * Wraithy [Wraithy@notlogged] has joined #minecrafthelp
#1421 [13:54] <Wraithy> I have received this message when trying to start playing minecraft ... "Unable to start Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall minecraft." I have tried to reinstall it a few times and also try using the repair feature, but still receive the same message each time I try to reinstall. I have tried disabling my security and firewall programs and still same problem. Could yo
#1422 [13:54] * Pingolingo [Pingolingo@notlogged] has joined #minecrafthelp
#1423 [13:54] <GreyVulpine> Wraithy - What security software do you run?
#1424 [13:54] <Wraithy> avast
#1425 [13:55] <GreyVulpine> Wraithy - Just the antivirus, or the security suite with firewall?
#1426 [13:55] <Wraithy> it has a firewall with it
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#1428 [13:55] <GreyVulpine> Wraithy - Did you try disabling the firewall with it?
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#1431 [13:57] <Wraithy_> I have received this message when trying to start playing minecraft ... "Unable to start Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall minecraft." I have tried to reinstall it a few times and also try using the repair feature, but still receive the same message each time I try to reinstall. I have tried disabling my security and firewall programs and still same problem. Could y
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#1433 [13:58] <GreyVulpine> Wraithy - Did you try disabling the firewall with Avast?
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#1435 [13:59] * inedhelop [inedhelop@notlogged] has joined #minecrafthelp
#1436 [13:59] <inedhelop> heli?
#1437 [13:59] <inedhelop> helo*
#1438 [13:59] <inedhelop> ello*
#1439 [13:59] <GreyVulpine> inedhelop - Hello.
#1440 [13:59] <inedhelop> hello*
#1441 [14:00] <inedhelop> hi, i e-mil mojing 13 days ago, no niply?
#1442 [14:00] <Paluten_23> thanks, now it goes again :-)
#1443 [14:00] * SilentSkellz [SilentSkellz@notlogged] has joined #minecrafthelp
#1444 [14:00] <GreyVulpine> inedhelop - Send another email.
#1445 [14:00] <inedhelop> i hav sent dreds
#1446 [14:01] <SilentSkellz> Hello, I've just purchased Minecraft and the sound does not work the game is running, I have:
#1447 [14:01] * Wraithy_ [Wraithy_@notlogged] has quit. (Ping timeout: 204 seconds)
#1448 [14:01] <inedhelop> greyvulpine
#1449 [14:02] <GreyVulpine> inedhelop - Send another email.
#1450 [14:02] <SilentSkellz> Tried ressing S + F3 / Changing versions / Checking Sound Mixer
#1451 [14:02] <inedhelop> i hsve send hdreds!!
#1452 [14:02] <Paluten_23> Extreme- thanks, now it goes again :-)
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#1454 [14:02] <GreyVulpine> inedhelop - Then there's nothing we can do about it here
#1455 [14:02] <inedhelop> so wat i doooo??!
#1456 [14:03] <GreyVulpine> inedhelop - Send another email, send only one more email. Make sure you've included your transaction ID, and a valid contact email.
#1457 [14:03] <GreyVulpine> inedhelop - WAIT for a reply, before sending another one, or hundred.
#1458 [14:03] <inedhelop> i do nits now my transaction id
#1459 [14:04] <GreyVulpine> inedhelop - Then recover your transaction ID by following the instructions at: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#1460 [14:04] <inedhelop> my problemo is to do wit imigrated account
#1461 [14:05] <GreyVulpine> inedhelop - And only Mojang Support can help you with that.
#1462 [14:05] * Dabrochacho [Dabrochacho@notlogged] has joined #minecrafthelp
#1463 [14:06] <inedhelop> ye, i'''ve sent over 100 emils like HILP HILP I CARNT GET IN MC
#1464 [14:06] * Paluten_23 [Paluten_23@notlogged] has quit. (Ping timeout: 204 seconds)
#1465 [14:06] <GreyVulpine> inedhelop - Did you include any reason why?
#1466 [14:06] <inedhelop> wat u men?
#1467 [14:06] <inedhelop> meen*
#1468 [14:06] <Dabrochacho> How do i upload a map
#1469 [14:06] <GreyVulpine> inedhelop - When your car breaks down, do you go to your mechanic and say, "HELP! I need help with my car!" and not tell them what's happening?
#1470 [14:07] <inedhelop> i say here money fix car
#1471 [14:07] <Dabrochacho> how do i uploaad a map
#1472 [14:07] <GreyVulpine> inedhelop - Uh-huh, and that's why your car wouldn't be fixed either
#1473 [14:07] <GreyVulpine> Dabrochacho - Upload to where?
#1474 [14:07] <Dabrochacho> minecraft forum
#1475 [14:08] <inedhelop> my car doosnt' neeed fix
#1476 [14:08] <inedhelop> it is my minecraft accuont
#1477 [14:08] <GreyVulpine> Dabrochacho - Usually, you would upload a map to a file sharing site like dropbox, get a URL to the file, then make a post with that URL in the forums
#1478 [14:08] <Dabrochacho> thx
#1479 [14:08] <GreyVulpine> inedhelop - I'm sorry, we cannot help you here. Email Mojang Support with your transaction ID, and clearly explain your situation.
#1480 [14:08] <inedhelop> i have do that
#1481 [14:09] <GreyVulpine> inedhelop - Then wait for a resposne
#1482 [14:09] <inedhelop> i said "HILP HILP I CARNT GET IN MC"
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#1484 [14:09] * Lord_Ralex kicked inedhelop from #minecrafthelp (Reason: nedhelop :Go away )
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#1490 [14:18] <AA5> Hello? Is there anyone to talk to? My friend is having a problem with downloading minecraft onto his laptop. It's a windows xp and he's been waiting to play so if there's anyone to help then that would be appreciated
#1491 [14:18] <GreyVulpine> What problem might that be?
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#1494 [14:18] <AA5> its with the minecraft launcher
#1495 [14:19] <GreyVulpine> AA5 - Could you elaborate?
#1496 [14:19] <AA5> he's been downloading it and its been stuck there for the past ten mins
#1497 [14:19] <AA5> so he doesn't know what to do
#1498 [14:19] <GreyVulpine> So, he's unable to download the launcher file from http://www.minecraft.net/download ?
#1499 [14:19] <AA5> is there any advice that he needs to seek?
#1500 [14:19] <AA5> yeh
#1501 [14:20] <GreyVulpine> AA5 - What operating system is he running?
#1502 [14:20] <AA5> windows XP
#1503 [14:20] <GreyVulpine> AA5 - And what browser is he using to download ?
#1504 [14:20] <AA5> google chrome
#1505 [14:20] <GreyVulpine> AA5 - Could he try it with another browser?
#1506 [14:21] <AA5> he tried with firefox
#1507 [14:21] <AA5> nothing happened
#1508 [14:21] <GreyVulpine> "Nothing"?
#1509 [14:21] <FifaPlayer> hello, im not good with keyboard games so i was wanting to use my ps3 contoller to play and i plugged it in with a usb cable and it reads the controller and everything but i still cant use it,any help?
#1510 [14:21] <GreyVulpine> So, not even a download prompt showed up?
#1511 [14:21] <AA5> Yeh, it's just been stuck there for 10 mins (well now 15 mins)
#1512 [14:21] <GreyVulpine> FifaPlayer - Sorry, there's no native support for controllers. You'll need to look into a third-party utility to be able to use a controller ingame
#1513 [14:22] <GreyVulpine> AA5 - Have him try the file: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1514 [14:22] <AA5> right i've sent it to him
#1515 [14:22] <AA5> he'll reply back if it doesn't work
#1516 [14:22] <GreyVulpine> AA5 - Do you have any issues with downloading minecraft?
#1517 [14:22] <AA5> nope mine's fine
#1518 [14:22] <GreyVulpine> AA5 - Alright then
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#1520 [14:23] <AA5> ive downloaded it last year and I had problems with Java before
#1521 [14:23] <AA5> but now everything's good
#1522 [14:23] <AA5> I had that problem twice
#1523 [14:23] <AA5> cause of pc switch
#1524 [14:24] <AA5> but now it's fine
#1525 [14:24] <GreyVulpine> Windows XP is quite an old operating system at this point. It's past the End Of Life date, and support for windows XP has basically ceased from Microsoft.
#1526 [14:25] <AA5> I know it's that he really wants to play it
#1527 [14:25] <GreyVulpine> If your friend is still running XP, it only tells me that his computer is quite old, and may have more serious underlying issues.
#1528 [14:25] <GreyVulpine> Has he run minecraft on that computer before?
#1529 [14:25] <AA5> no
#1530 [14:25] <GreyVulpine> Do you know if his computer is capable of running minecraft?
#1531 [14:26] <AA5> he says yeh
#1532 [14:26] <GreyVulpine> That.. doesn't mean much. Minecraft is quite a demanding game, and we've found that many older systems don't meet minecraft's minimum specifications.
#1533 [14:27] <GreyVulpine> Does he have another system that he could test minecraft with?
#1534 [14:27] * imMattUK [imMattUK@notlogged] has joined #minecrafthelp
#1535 [14:26] <AA5> he thinks so
#1536 [14:26] <GreyVulpine> He could try downloading minecraft with another computer, and transferring minecraft over via a flash drive, or the sort
#1537 [14:27] <GreyVulpine> AA5 - How much RAM does he have on the computer?
#1538 [14:27] <AA5> hold on
#1539 [14:27] <AA5> I need to show him
#1540 [14:29] * darf1023 [darf1023@notlogged] has joined #minecrafthelp
#1541 [14:31] <darf1023> I need some assistance. I don't have my old email address, and my password isn't working. I can't migrate the account though, because I need my serial number, which is on the other account. I also can't check the credit, since that's changed too. And I don't know the date I purchased the account. I am kind of out of ideas right now, and I really don't know what to do
#1542 [14:31] <AA5> its 512mb but i don't think its that great :/
#1543 [14:31] <GreyVulpine> AA5 - That computer is not going to run minecraft. At all.
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#1546 [14:31] <GreyVulpine> AA5 - Here are minecraft's minimum system requirements: https://help.mojang.com/customer/portal/articles/325948-minecraft-system-requirements
#1547 [14:31] <AA5> right ill tell him
#1548 [14:32] * Xxdagidgetxx [Xxdagidgetxx@notlogged] has joined #minecrafthelp
#1549 [14:33] <Xxdagidgetxx> I can't access my email so I can't get into minecraft
#1550 [14:33] <AA5> actually he doesn't want to download it at this time
#1551 [14:33] <AA5> but thanks for the help
#1552 [14:33] <GreyVulpine> AA5 - Alright.
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#1554 [14:34] <JustinNakona> Hello, so I have a question. I am unable to log into my account because it wants me to answer my security questions and I have no idea what my favorite movie was from when I made the account. I also no longer have access to the email because it was from my old college and they are now using a new email software. Is there anything I can do? I need to cancel my realms subscription.
#1555 [14:34] * blake_ [blake_@notlogged] has quit. (Client Quit)
#1556 [14:34] <GreyVulpine> JustinNakona - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1559 [14:34] * Annabell is now known as Anna
#1560 [14:34] <AA5> wait wait wait
#1561 [14:35] <AA5> he has 37GB on his local disk
#1562 [14:35] <GreyVulpine> RAM is different from hard drive space
#1563 [14:35] <GreyVulpine> I'm asking for the former.
#1564 [14:35] <AA5> ?
#1565 [14:35] <AA5> the former?
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#1568 [14:36] <GreyVulpine> RAM is memory. You can find the amount of memory on a computer (on windows xp), by right-clicking on "My computer", and going to properties.
#1569 [14:37] <AA5> yeh I know its not my problem it's either his or the laptop's
#1570 [14:37] <AA5> I told him that he should get the windows 7 laptop
#1571 [14:37] <AA5> is that good enough?
#1572 [14:37] <GreyVulpine> AA5 - 512 megs sounds right for a windows XP machine, which is way below the minimum requirements to run minecraft
#1573 [14:37] <GreyVulpine> AA5 - Any modern computer of the last few years should run minecraft fine, windows 7 included
#1574 [14:37] <Xxdagidgetxx> Please help me som
#1575 [14:37] <Xxdagidgetxx> Someone
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#1577 [14:37] <AA5> if a windows 7 laptop is good then can you send me the specs please?
#1578 [14:38] <Colinovt> I need help with my video card it says my pixel format not accelerated
#1579 [14:38] <GreyVulpine> Xxdagidgetxx - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1580 [14:38] <GreyVulpine> Colinovt - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1582 [14:38] <GreyVulpine> AA5 - It would be better if you sent us the specs of the laptop, and we can determine if it can or cannot run.
#1583 [14:39] <Colinovt> It told me to give you this link http://paste.ubuntu.com/11806414/
#1584 [14:39] * Ritsuka is now known as Kaname
#1585 [14:39] <AA5> no no no
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#1587 [14:39] <GreyVulpine> Colinovt - Unfortunately, since that computer was updated to windows 8.1, ATI has no longer released updated video drivers for your system's Radeon series video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1588 [14:39] <AA5> im talking about
#1589 [14:39] <AA5> any laptop
#1590 [14:39] * darf1023 [darf1023@notlogged] has quit. (Quit: Web client closed)
#1591 [14:39] <AA5> not the specififc specs
#1592 [14:40] <GreyVulpine> AA5 - There are thousands of laptops out there, I cannot recommend a specific laptop.
#1593 [14:40] <AA5> shall I just send him the minimum specs or the maximum specs?
#1594 [14:40] <Colinovt> This video card is an add on if i disconnect it should that fix my problem
#1595 [14:40] <GreyVulpine> Colinovt - No, it wouldn't
#1596 [14:41] <GreyVulpine> AA5 - The recommended specs would probably be better
#1597 [14:41] <AA5> kk cheers
#1598 [14:41] <MrPsychs> I went to purchase Minecraft, after making my account, and after entering my Visa card info correctly I clicked purchase, and it gave me an error "An error occured while placing order, please verify credit card info and try again" I also tried Paypal and got the same error, any ideas?
#1599 [14:41] * Xxdagidgetxx [Xxdagidgetxx@notlogged] has quit. (Ping timeout: 204 seconds)
#1600 [14:41] <Colinovt> Thank you for the support
#1601 [14:41] <GreyVulpine> MrPsychs - Try it with another browser.
#1602 [14:41] * Colinovt [Colinovt@notlogged] has quit. (Quit: Web client closed)
#1603 [14:41] <MrPsychs> Ok
#1604 [14:41] <AA5> right also one more thing
#1605 [14:42] <AA5> will a pentium dual core proccessor just about work with minecraft
#1606 [14:43] * imMattUK [imMattUK@notlogged] has joined #minecrafthelp
#1607 [14:43] <GreyVulpine> AA5 - It may, it may not. There's several factors that need to be looked at. All the requirements are listed at the page I gave you earlier
#1608 [14:44] * missxonoell [missxonoell@notlogged] has joined #minecrafthelp
#1609 [14:44] <AA5> because I've got one and it works
#1610 [14:44] <AA5> with minecraft
#1611 [14:44] <MrPsychs> Just tried it with Google Chrome and got the same error.
#1612 [14:44] <missxonoell> I'm having a problem with the demo I currently have 2 accounts and I can't log in one of my accounts.
#1613 [14:44] * RocketGamerGS [RocketGamerGS@notlogged] has joined #minecrafthelp
#1614 [14:44] <RocketGamerGS> i need help
#1615 [14:45] <GreyVulpine> MrPsychs - Wait, come back at a later time, and try again
#1616 [14:45] <RocketGamerGS> i need help
#1617 [14:45] <GreyVulpine> RocketGamerGS - With?
#1618 [14:45] <MrPsychs> Ok
#1619 [14:45] <GreyVulpine> missxonoell - Try a password reset at: https://account.mojang.com/password
#1620 [14:46] <missxonoell> I already reset my password it still didn't work.
#1621 [14:46] <AA5> I just had an issue before and had to download the catalyst control center and it worked so yeah
#1622 [14:46] <GreyVulpine> missxonoell - Then you'll need to email Mojang Support:
#1623 [14:46] <GreyVulpine> missxonoell - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1624 [14:46] <missxonoell> I lost my transaction ID and I'm not able to recover it.
#1625 [14:46] <missxonoell> That's why I'm here.
#1626 [14:46] <AA5> im just asking if the pentium dual core proccessor works
#1627 [14:46] <GreyVulpine> missxonoell - Then include as much information as you can
#1628 [14:46] <GreyVulpine> AA5 - It works.
#1629 [14:46] <missxonoell> Okay so you can do it without a transaction ID correct?
#1630 [14:46] <AA5> kk
#1631 [14:47] <GreyVulpine> missxonoell - Right
#1632 [14:47] <AA5> cheers
#1633 [14:47] <AA5> bai for now
#1634 [14:47] <missxonoell> Thank you! You are very helpful :)
#1635 [14:47] * JinhautoXincna [JinhautoXincna@notlogged] has joined #minecrafthelp
#1636 [14:47] <missxonoell> I appreciate the help! :)
#1637 [14:47] * GreyVulpine tips hat
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#1640 [14:49] <RocketGamerGS> my sound is not working and it's have it a;; the way up
#1641 [14:50] <GreyVulpine> RocketGamerGS - Try reinstalling minecraft. Go into .minecraft's files, delete everything but the saves folder. Re-run minecraft to have the launcher redownload its files.
#1642 [14:50] <RocketGamerGS> ok
#1643 [14:51] * JustinNakona [JustinNakona@notlogged] has quit. (Ping timeout: 204 seconds)
#1644 [14:53] <RocketGamerGS> it work
#1645 [14:54] * RocketGamerGS [RocketGamerGS@notlogged] has quit. (Quit: Web client closed)
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#1647 [14:56] * eselpupp [eselpupp@notlogged] has joined #minecrafthelp
#1648 [14:56] <dan> hi
#1649 [14:56] <GreyVulpine> dan - Hello
#1650 [14:56] <eselpupp> Why is "<" a prtscreen button in minecraft? What about all these <3 we like to give to people
#1651 [14:57] <GreyVulpine> eselpupp - Uh, what?
#1652 [14:57] <eselpupp> Try go ingame, and type in <
#1653 [14:57] * King [King@notlogged] has joined #minecrafthelp
#1654 [14:57] <eselpupp> and it will take a screenshot of the game
#1655 [14:58] * dragons1229 [dragons1229@notlogged] has joined #minecrafthelp
#1656 [14:58] * joao [joao@notlogged] has joined #minecrafthelp
#1657 [14:58] <GreyVulpine> eselpupp - Do me a favor. Go to minecraft's options, then "Controls". Scroll down until you see "Take Screenshot", what button is bound to it?
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#1659 [14:59] * dragons1229 [dragons1229@notlogged] has quit. (Client Quit)
#1660 [14:59] <music> jlijoujik
#1661 [15:00] <music> my minecraft dont wont
#1662 [15:00] <eselpupp> It's f2, like it always have been..
#1663 [15:00] <music> to work
#1664 [15:00] <GreyVulpine> eselpupp - Are.. you sure?
#1665 [15:00] <eselpupp> Grey
#1666 [15:00] <eselpupp> Yup..
#1667 [15:00] <music> yes
#1668 [15:00] <eselpupp> try go press < in ur game
#1669 [15:00] <eselpupp> does it take a screenshot?
#1670 [15:00] <GreyVulpine> eselpupp - It does not
#1671 [15:01] <eselpupp> what.. all my norwegian friends has the same problem
#1672 [15:01] <GreyVulpine> eselpupp - I have.. no idea
#1673 [15:01] <GreyVulpine> I've never heard of < taking a screenshot before.
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#1676 [15:02] <music> lack of update graphics drivers
#1677 [15:02] <music> wat to do
#1678 [15:02] <GreyVulpine> eselpupp - Looks like it's a reported bug here: https://bugs.mojang.com/browse/MC-68399
#1679 [15:02] <GreyVulpine> music - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1682 [15:04] <eselpupp> hmm weird.. and no workaround?
#1683 [15:04] * music [music@notlogged] has quit. (Quit: Web client closed)
#1684 [15:04] <GreyVulpine> eselpupp - Other than changing the keyboard layout, it doesn't look like it
#1685 [15:05] <eselpupp> I hope they will see the reported bug then
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#1687 [15:05] * wendel_ [wendel_@notlogged] has quit. (Client Quit)
#1688 [15:05] * GreyVulpine nods
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#1693 [15:13] <PADEIRAO> nao consigo logar em minha conta
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#1696 [15:13] <Afootpluto> PADEIRAO, english please
#1697 [15:13] <PADEIRAO> I CAN NOT LOG IN MY ACCOUNT
#1698 [15:13] <Afootpluto> PADEIRAO, what does it say when you try?
#1699 [15:14] <PADEIRAO> I try to login and this going wrong
#1700 [15:14] * styllzz [styllzz@notlogged] has joined #minecrafthelp
#1701 [15:14] <PADEIRAO> Error! Unknown e-mail address or password.
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#1703 [15:15] <PADEIRAO> I ask to send an email to the email for me to change my password but will not
#1704 [15:15] <Afootpluto> ??> PADEIRAO account/send-email
#1705 [15:15] <VoxelHead> PADEIRAO: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1706 [15:16] * Amo [Amo@notlogged] has joined #minecrafthelp
#1707 [15:16] <PADEIRAO> I see my transaction id
#1708 [15:17] * Amo [Amo@notlogged] has quit. (Client Quit)
#1709 [15:17] * Kaname [Kaname@notlogged] has joined #minecrafthelp
#1710 [15:18] <PADEIRAO> I see my transaction id
#1711 [15:19] * LavaL_ [LavaL_@notlogged] has joined #minecrafthelp
#1712 [15:21] * orthoplex64 [orthoplex64@notlogged] has joined #minecrafthelp
#1713 [15:21] <PADEIRAO> oque seria Minecraft / Scrolls usuário
#1714 [15:21] <PADEIRAO> what would it be Minecraft / Scrolls Usuário
#1715 [15:22] <Afootpluto> what?
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#1724 [15:25] <Jacob> Can you catch a saddle on the current version on the Xbox 360 fishing
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#1726 [15:27] <Afootpluto> Jacob, i dont even think you can do that on the PC edition
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#1729 [15:28] * Syreth66 [Syreth66@notlogged] has joined #minecrafthelp
#1730 [15:30] <Syreth66> Well, I have an error report which I could possibly start with.
#1731 [15:30] <Syreth66> How is that?
#1732 [15:30] * dansan [dansan@notlogged] has joined #minecrafthelp
#1733 [15:30] <Afootpluto> Syreth66, paste the error to paste.ubuntu.com
#1734 [15:31] <Syreth66> sure
#1735 [15:31] * Spongedude2 [Spongedude2@notlogged] has joined #minecrafthelp
#1736 [15:32] <Spongedude2> I have forgotten my email to log into minecraft and I would like to change that email to a different one. I do not have access to the email that i forgot
#1737 [15:33] <Afootpluto> ??> Spongedude2 account/send-email
#1738 [15:33] <VoxelHead> Spongedude2: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1739 [15:33] <Spongedude2> What is my transaction Id?
#1740 [15:33] <Afootpluto> ??> Spongedude2 account/trans-id
#1741 [15:33] <VoxelHead> Spongedude2: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1742 [15:34] <VoxelHead> Spongedude2: If you used PaySafeCard, your transaction ID is the card number.
#1743 [15:34] <Syreth66> http://paste.ubuntu.com/11806682/
#1744 [15:35] * Jacob [Jacob@notlogged] has quit. (Ping timeout: 204 seconds)
#1745 [15:36] <Spongedude2> What if I am unable to see that?
#1746 [15:36] <Spongedude2> I cannot find it. I have forgoton
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#1750 [15:39] <PADEIRAO> alguem para ajudar
#1751 [15:39] <PADEIRAO> alguem para ajudar
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#1755 [15:42] <Afootpluto> ??> Syreth66 mods
#1756 [15:42] <VoxelHead> Syreth66: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1757 [15:42] <VoxelHead> Syreth66: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1758 [15:42] <Julie> Hi I need help with minecraft pocket edition on my ipad. I did an update today on the app. and then it stopped working. It keeps freezing. I uninstalled it and purchased it agian, but it's still not wokring. I also shut down my ipad and restarted in case it needed it to be restarted,but that didn't work either. Can someone help?
#1759 [15:43] <Afootpluto> Julie, We really only support the PC edition. I will suggest trying the forums.
#1760 [15:43] <mattym> Julie, Is it an older iPad?
#1761 [15:44] <mattym> Julie, If so try playing the game with the iPads wifi turned off
#1762 [15:46] * PADEIRAO [PADEIRAO@notlogged] has quit. (Quit: Web client closed)
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#1766 [15:53] <bsshank> my son disabled pixelmon on his mac, how do I enable it.
#1767 [15:53] <Afootpluto> ??> bsshank mods
#1768 [15:53] <VoxelHead> bsshank: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1769 [15:53] <VoxelHead> bsshank: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1770 [15:54] <bsshank> okay thank you for your time
#1771 [15:54] * Spongedude2 [Spongedude2@notlogged] has joined #minecrafthelp
#1772 [15:55] <Spongedude2> I forgot my email and would like to change it but can't because I am unable to login without knowing that email
#1773 [15:55] <Afootpluto> ??> Spongedude2 account/send-email
#1774 [15:55] <VoxelHead> Spongedude2: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1775 [15:55] * baselotb [baselotb@notlogged] has joined #minecrafthelp
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#1781 [15:57] <pockym0nster> Hi, I am attempting to re-purchase realms and it says "invalid world" whether I select "extend existing realm" or "create new realm"
#1782 [15:57] <CesarPacman> Mi minecraft no ejecuta, lo habro pero me aparece un texto en blanco con letras http://paste.ubuntu.com/11806785/
#1783 [15:57] <pockym0nster> all of my information is correct otherwise
#1784 [15:57] <CesarPacman> en español por fi ::3
#1785 [15:57] * Spongedude2 [Spongedude2@notlogged] has quit. (Client Quit)
#1786 [15:58] * Ritsuka is now known as Kaname
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#1790 [15:59] <Syreth66> just got back from afk
#1791 [15:59] <AltenDie> Hey, I forgot my email to minecraft, what do I do?
#1792 [16:00] <Syreth66> would forge support help?
#1793 [16:00] <AltenDie> So I have to message them?
#1794 [16:00] * AltenDie [AltenDie@notlogged] has quit. (Client Quit)
#1795 [16:01] <Afootpluto> Syreth66, maybe
#1796 [16:02] <Afootpluto> Syreth66, no i dont
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#1801 [16:06] <hipposwear> i cant download minecraft
#1802 [16:07] <hipposwear> yo
#1803 [16:07] <hipposwear> plz
#1804 [16:07] <hipposwear> halp meh
#1805 [16:08] <hipposwear> YO
#1806 [16:08] <hipposwear> PLZ
#1807 [16:08] <hipposwear> HELP
#1808 [16:08] <Afootpluto> one moment
#1809 [16:08] <hipposwear> SUPPORT DO YOUR JOB
#1810 [16:08] <hipposwear> ok
#1811 [16:08] <hipposwear> im about to call up BIll Gates
#1812 [16:08] <Afootpluto> if you going to be like that i might not help
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#1814 [16:08] <hipposwear> well thats not nice
#1815 [16:09] <hipposwear> plz senpai
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#1817 [16:09] <Afootpluto> ??> hipposwear launcher/log
#1818 [16:09] <VoxelHead> hipposwear: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1819 [16:09] <VoxelHead> hipposwear: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1820 [16:10] <pockym0nster> I am attempting to re-purchase realms and it says error: "invalid world" purchase aborted whether I select "extend existing realm" or "create new realm". All of my information is correct.
#1821 [16:10] <Afootpluto> pockym0nster, what browser are you using?
#1822 [16:10] <hipposwear> i cant even get the launcher , i cant downlaod it so i cant see the launcher
#1823 [16:10] * Adam_ [Adam_@notlogged] has joined #minecrafthelp
#1824 [16:11] <pockym0nster> chrome
#1825 [16:11] <Afootpluto> hipposwear, what happens when you try to download minecraft?
#1826 [16:11] <hipposwear> i deleted minecraft because i couldnt play so that i can reinstall
#1827 [16:11] <hipposwear> it shows me a message then says i need to reinstall minecraft
#1828 [16:11] <hipposwear> but i cant
#1829 [16:12] <Afootpluto> pockym0nster, are you using a prepaid credit card?
#1830 [16:12] <pockym0nster> no my regular mastercard
#1831 [16:12] <Afootpluto> hipposwear, download the minecraft launcher from minecraft.net/download
#1832 [16:12] <hipposwear> i was doing that and it wouldnt work
#1833 [16:13] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#1834 [16:14] <hipposwear> nvm yall support sucks , and 1 question, what are THOSE!!!
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#1837 [16:14] * Kaname is now known as Ritsuka
#1838 [16:15] <Afootpluto> pockym0nster, I dont know then
#1839 [16:15] <Afootpluto> pockym0nster, i would email mojang
#1840 [16:15] <Afootpluto> ??> pockym0nster mojang/email
#1841 [16:15] <VoxelHead> pockym0nster: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1842 [16:15] <VoxelHead> pockym0nster: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1843 [16:16] <Adam_> Dose anyone know where i could fiend someone that has experience being a Admin that would be interested in helping me set up my sever?
#1844 [16:16] <Afootpluto> Adam_, nope
#1845 [16:18] <Adam_> i am trying ot get every thing build like minygames and regions with world guard and it is taking me a long time to fifer it all out
#1846 [16:20] * dansan [dansan@notlogged] has joined #minecrafthelp
#1847 [16:20] <Afootpluto> Adam_, i will suggest trying on the minecraftforums. The actually forums 4not the chat.
#1848 [16:20] <Afootpluto> Adam_, i will suggest trying on the minecraftforums. The actually forums 4not the chat.
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#1851 [16:32] <Tagfighter> http://paste.ubuntu.com/11806908/
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#1853 [16:32] <pockym0nster> I figured it out. If anyone else comes in here with this issue please advise them to manually delete their existing realm from their minecraft launcher :)
#1854 [16:33] <pockym0nster> and THEN they can purchase
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#1859 [16:43] <GokuGamerMB> hello not because I did not open the minecraft me open the launcher and crasheo me
#1860 [16:43] <Afootpluto> ??> GokuGamerMB launcher/crash-log
#1861 [16:43] <VoxelHead> GokuGamerMB: We need to see your crash log, which appears after a crash.
#1862 [16:43] <VoxelHead> GokuGamerMB: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1863 [16:44] <GokuGamerMB> but I do on the page
#1864 [16:45] <urielsalis> GokuGamerMB, You can speak in spanish if you want :)
#1865 [16:46] <Afootpluto> urielsalis, then i cant understand it
#1866 [16:46] <GokuGamerMB> o bien gracias
#1867 [16:46] <urielsalis> Afootpluto, human translator in the chair :P
#1868 [16:46] * graciemops [graciemops@notlogged] has joined #minecrafthelp
#1869 [16:46] <urielsalis> Afootpluto, if you need a translation, just ask :P
#1870 [16:47] <GokuGamerMB> im speak spanish or english
#1871 [16:47] <urielsalis> GokuGamerMB, whatever you want :)
#1872 [16:47] * sakura806 [sakura806@notlogged] has joined #minecrafthelp
#1873 [16:48] <GokuGamerMB> ok mira el juego no me arranca se queda en el launcher
#1874 [16:48] <GokuGamerMB> dice fix de problem
#1875 [16:48] <urielsalis> ??> GokuGamerMB launcher/crash-log
#1876 [16:48] <VoxelHead> GokuGamerMB: We need to see your crash log, which appears after a crash.
#1877 [16:48] <VoxelHead> GokuGamerMB: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1878 [16:49] <sakura806> how do i update my graphics drive
#1879 [16:49] <urielsalis> sakura806, you have a dxdiag?
#1880 [16:49] <sakura806> hold on
#1881 [16:49] <GokuGamerMB> listo y ahora?
#1882 [16:49] <sakura806> ya
#1883 [16:50] <urielsalis> GokuGamerMB, dame el link
#1884 [16:50] <urielsalis> sakura806, can you give me the link?
#1885 [16:50] <sakura806> where do i find the link
#1886 [16:50] <GokuGamerMB> http://paste.ubuntu.com/
#1887 [16:50] <urielsalis> GokuGamerMB, con la parte de los numeros
#1888 [16:51] <urielsalis> sakura806, when you follow the instructions, is there
#1889 [16:51] <sakura806> oh ok
#1890 [16:52] <GokuGamerMB> como asi?
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#1892 [16:52] * Wraith [Wraith@notlogged] has joined #minecrafthelp
#1893 [16:52] <michaelz789> i need help with minecraft
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#1895 [16:55] <GokuGamerMB> no me funciona
#1896 [16:55] <urielsalis> GokuGamerMB, deberia verse como paste.ubuntu.com/xxxxxxx donde las x son numeros
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#1898 [16:56] <GokuGamerMB> esque no se pongo la pagina y luego que hago?
#1899 [16:56] <urielsalis> ??> GokuGamerMB launcher/crash-log
#1900 [16:56] <VoxelHead> GokuGamerMB: We need to see your crash log, which appears after a crash.
#1901 [16:56] <VoxelHead> GokuGamerMB: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1905 [16:58] <GokuGamerMB> NO ME FUNCIONA
#1906 [16:58] <urielsalis> GokuGamerMB, solo tenes que seguir las instrucciones que VoxelHead te da
#1907 [16:59] * abrenton19 [abrenton19@notlogged] has joined #minecrafthelp
#1908 [16:59] <GokuGamerMB> 1. me meto a la pagina
#1909 [16:59] <GokuGamerMB> luego?
#1910 [16:59] <urielsalis> GokuGamerMB, copias el texto desde minecraft
#1911 [16:59] <urielsalis> GokuGamerMB, del crash
#1912 [16:59] <urielsalis> GokuGamerMB, pones tu usuario en Name, y haces click en paste
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#1914 [17:00] <urielsalis> GokuGamerMB, me das el link de donde te redirigue
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#1916 [17:00] <jako95> hola alguien me puede ayudar tengo problemas con el DxDiag
#1917 [17:00] <GokuGamerMB> http://paste.ubuntu.com/11807033/
#1918 [17:00] <GokuGamerMB> ese es el link
#1919 [17:00] <urielsalis> jako95, me podes dar el link
#1920 [17:01] * kuntrygurl [kuntrygurl@notlogged] has joined #minecrafthelp
#1921 [17:01] <urielsalis> GokuGamerMB, tenes que poner el crash ahi
#1922 [17:01] <abrenton19> can anyone help me figure out why i cant get minecraft work on my laptop
#1923 [17:01] <GokuGamerMB> http://paste.ubuntu.com/
#1924 [17:01] <jako95> http://paste.ubuntu.com/11807022/
#1925 [17:01] <urielsalis> abrenton19, what hhapens?
#1926 [17:01] <urielsalis> jako95, un segundo
#1927 [17:01] <kuntrygurl> any clue why i cant log on
#1928 [17:01] <GokuGamerMB> ese es el link primerop luego me sale el otro
#1929 [17:01] <kuntrygurl> changed my pw and still not able to log on
#1930 [17:01] <urielsalis> kuntrygurl, what happens whem you try?
#1931 [17:01] <abrenton19> it says load has failed and theres something wrong with my display
#1932 [17:01] <Afootpluto> kuntrygurl, what happens when you try to login?
#1933 [17:02] <Afootpluto> ??> abrenton19 win/dxdiag
#1934 [17:02] <VoxelHead> abrenton19: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1936 [17:02] <abrenton19> ive done that and have the link. http://paste.ubuntu.com/11807034/
#1937 [17:02] <urielsalis> jako95, descarga en instala https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
#1938 [17:02] <Afootpluto> ??> abrenton19 gpu/intel/ig4
#1939 [17:02] <VoxelHead> abrenton19: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#1940 [17:02] <VoxelHead> abrenton19: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1941 [17:03] <abrenton19> ok, is it pretty easy to change the version? im not very computer saavy
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#1943 [17:03] <jako95> vale ya lo estoy descargando
#1944 [17:03] <Afootpluto> abrenton19, Your GPU is not supported on windows 8.1, you will need to downgrade to windows 7. Even at that you cant play 1.7.4 and newer
#1945 [17:04] <GokuGamerMB> PUTA MADRE estoy pidiendo ayuda y explico mi problema y no me ayudan
#1946 [17:04] <abrenton19> i wish i would have known this before i paid for the game :(
#1947 [17:05] <GreyVulpine> !k GokuGamerMB
#1948 [17:05] * GreyBot kicked GokuGamerMB from #minecrafthelp (Reason: okuGamerMB :<Kicks:1464>)
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#1951 [17:05] <urielsalis> thanks GreyVulpine
#1952 [17:07] * GokuGamerMB [GokuGamerMB@notlogged] has joined #minecrafthelp
#1953 [17:07] <GokuGamerMB> disculpe me puede ayudar
#1954 [17:07] <GokuGamerMB> mi minecraft me crashea
#1955 [17:07] <GokuGamerMB> I NEED HELP
#1956 [17:08] <urielsalis> GokuGamerMB, you were told what to do multiple times
#1957 [17:08] <jako95> urielsalis gracias ya abrio mi minecraft
#1958 [17:08] * urielsalis tips hat
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#1959 [17:10] <GokuGamerMB> señor per me meto a la pagina pongo mi nombre luego escribo el problema y despues doy paste y dice download as text pero ahora que hago
#1960 [17:10] * GreyVulpine kicked GokuGamerMB from #minecrafthelp (Reason: okuGamerMB :<GokuGamerMB> PUTA MADRE estoy pidiendo ayuda y explico mi problema y no me ayudan.)
#1961 [17:11] <urielsalis> GreyVulpine ...
#1962 [17:11] <urielsalis> GreyVulpine, he was about to give me the link :P
#1963 [17:11] <GreyVulpine> Er, oops. pressed enter.
#1964 [17:11] * GokuGamerMB [GokuGamerMB@notlogged] has joined #minecrafthelp
#1965 [17:11] <urielsalis> GokuGamerMB, sorry about that
#1966 [17:11] <urielsalis> GokuGamerMB, can you give me the link?
#1967 [17:12] <GokuGamerMB> http://paste.ubuntu.com/11807088/
#1968 [17:12] <urielsalis> GreyVulpine, you can go ahead :P
#1969 [17:12] * GreyVulpine sighs
#1969 [17:13] <GreyVulpine> GokuGamerMB - Without the crash report from Minecraft, we cannot help you, sorry.
#1970 [17:14] <GokuGamerMB> por que?
#1971 [17:14] <urielsalis> <GokuGamerMB> Why?
#1972 [17:14] * santiago [santiago@notlogged] has joined #minecrafthelp
#1973 [17:14] <GreyVulpine> GokuGamerMB - Without it, we have no idea what is wrong with minecraft
#1974 [17:14] <GreyVulpine> GokuGamerMB - Can you give us the report from Minecraft right after it crashes?
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#1976 [17:15] <GokuGamerMB> pero que nesesitan para que me ayuden si ya di el link?
#1977 [17:15] <santiago> game has a message crash report
#1978 [17:15] <GreyVulpine> santiago - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1979 [17:15] <GreyVulpine> GokuGamerMB - You didn't give us the right link
#1980 [17:16] <santiago> ---- Minecraft Crash Report ---- // Don't do that. Time: 1/07/15 16:50 Description: Initializing game bmg: Unable to fit: minecraft:items/porkchop_raw - size: 256x256 - Maybe try a lowerresolution resourcepack? at bmf.c(SourceFile:60) at bmh.b(SourceFile:197) at bmh.a(SourceFile:77) at bot.j(SourceFile:553) at bot.a(SourceFile:139) at bou.a(SourceFile:23) at bnn.a(SourceFile:99) at ave.am(SourceFile:448) at ave.a(SourceFile:310) at net.mi
#1981 [17:16] <GokuGamerMB> dice que mi sistema tiene algun problema
#1982 [17:16] <Afootpluto> santiago, try a lower resolution texture pack
#1983 [17:17] <GreyVulpine> santiago - Launch minecraft. Before hitting "Play", go to 'edit profile', then 'open game dir'. Delete the resourcepack from the resourcepacks folder.
#1984 [17:17] <GokuGamerMB> que nesesita drivers pero que tipo de drivers
#1985 [17:17] <GreyVulpine> GokuGamerMB - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1987 [17:17] <GokuGamerMB> http://paste.ubuntu.com/
#1988 [17:18] <GreyVulpine> GokuGamerMB - There is no report at that link. Please give us the link to your dxdiag report
#1989 [17:18] <GokuGamerMB> ok un momento
#1990 [17:20] <santiago> thank you, it works!!!
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#1992 [17:22] <GokuGamerMB> listo
#1993 [17:22] <GokuGamerMB> http://paste.ubuntu.com/11807137/
#1994 [17:22] <GreyVulpine> GokuGamerMB - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1995 [17:23] * Zedwick [Zedwick@notlogged] has joined #minecrafthelp
#1996 [17:24] <GokuGamerMB> como asi mi computadora no puedo jugar minecraft nunca mas?
#1997 [17:24] <GreyVulpine> GokuGamerMB - Nope.
#1998 [17:24] * Thenorthernlion [Thenorthernlion@notlogged] has joined #minecrafthelp
#1999 [17:25] <GokuGamerMB> no entiendo?
#2000 [17:25] <Thenorthernlion> Hi
#2001 [17:25] <GreyVulpine> GokuGamerMB - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#2002 [17:25] <Thenorthernlion> I just payd for the gane
#2003 [17:26] <GokuGamerMB> pero antes si podia jugar en mi computadora
#2004 [17:26] <Thenorthernlion> how can i download the game on my chromebook?
#2005 [17:26] <GreyVulpine> Thenorthernlion - You've made a good decision. Something we can help you with?
#2006 [17:26] <GreyVulpine> Thenorthernlion - https://help.mojang.com/customer/portal/articles/920822-minecraft-on-chromebooks
#2007 [17:26] <GreyVulpine> GokuGamerMB - That was before you updated your computer to windows 8 enterprise.
#2008 [17:26] <GokuGamerMB> pero esntonces mi computadora no le da a el juego?
#2009 [17:26] <Thenorthernlion> i need the link in order to download the game on my chromebook please
#2010 [17:27] <Afootpluto> Thenorthernlion, read the article that GreyVulpine linked
#2011 [17:27] <GreyVulpine> Thenorthernlion - I'm sorry, minecraft does not run on chromebooks.
#2012 [17:28] <GreyVulpine> Thenorthernlion - Please read: https://help.mojang.com/customer/portal/articles/920822-minecraft-on-chromebooks
#2013 [17:28] <GokuGamerMB> SEÑOR SI O NO?
#2014 [17:28] * GreyVulpine kicked GokuGamerMB from #minecrafthelp (Reason: okuGamerMB :Go away. We cannot help you.)
#2015 [17:28] <Thenorthernlion> but i just paid for the game
#2016 [17:29] * GoodVibes [GoodVibes@notlogged] has joined #minecrafthelp
#2017 [17:29] <GreyVulpine> Thenorthernlion - You can either install minecraft on another computer, or ask for a refund through: https://help.mojang.com/customer/portal/articles/359338
#2018 [17:29] <Thenorthernlion> How can i get my money back?
#2019 [17:29] <GoodVibes> http://paste.ubuntu.com/11807150/ help me with that pls
#2020 [17:29] <Afootpluto> Thenorthernlion, it is your fault for not looking a the minimum requirements
#2021 [17:29] <GoodVibes> oh
#2022 [17:30] <Afootpluto> s/a the/at the
#2023 [17:30] <ExtremeBot> Afootpluto meant to say: Thenorthernlion, it is your fault for not looking at the minimum requirements
#2024 [17:30] <GreyVulpine> GoodVibes - One moment
#2025 [17:30] <Thenorthernlion> ok
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#2027 [17:30] <GoodVibes> alrighty
#2028 [17:30] <GreyVulpine> GoodVibes - Laptop, right?
#2029 [17:30] <GoodVibes> Yep
#2030 [17:30] <GoodVibes> just brought it in from a repair shop
#2031 [17:30] <GoodVibes> windows 8
#2032 [17:31] <mattiswilson> so basically i can login to my mojang account connected to my minecraft account on my phone but not my computer does anyone know why???
#2033 [17:31] * minecraft_yolo [minecraft_yolo@notlogged] has joined #minecrafthelp
#2034 [17:31] <GreyVulpine> GoodVibes - Download and install: dows 8
#2035 [17:31] <GreyVulpine> [06:31.02pm] <mattiswilson> so
#2036 [17:31] <GreyVulpine> er
#2037 [17:31] <GoodVibes> what's that?
#2038 [17:31] <GreyVulpine> GoodVibes - Download and install: win64_152824.exe from: https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#2039 [17:31] <GoodVibes> aight
#2040 [17:31] <mattiswilson> thanks and me right?
#2041 [17:31] <GreyVulpine> Sorry about that, had some issues with my copy/paste
#2042 [17:31] <GreyVulpine> mattiswilson - No.
#2043 [17:32] <mattiswilson> ugh do you know how to fix this i wanna play minecraft but it wont let me :/
#2044 [17:32] <mattiswilson> i have an account but it keeps saying bad login and ive changed the password twice
#2045 [17:33] * fxtrdst [fxtrdst@notlogged] has joined #minecrafthelp
#2046 [17:33] <GreyVulpine> mattiswilson - Sometimes, login issues are caused by too many failed attempts at logging in. This prompts an automatic lockout, to prevent brute forcing an account password. Account lockouts typically expire after a few horus
#2047 [17:33] <GreyVulpine> hours, even.
#2048 [17:33] <mattiswilson> HOURS
#2049 [17:33] <mattiswilson> BRUH
#2050 [17:33] <GreyVulpine> Wait a few hours, request a password reset once, then try resetting your password and logging in.
#2051 [17:34] <mattiswilson> ugh :(
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#2071 [17:56] <minecraft_yolo> i need help, it seems that the program does not open properly minecraft on my computer . According to this page I pass Dxdag and give them the URL. http://paste.ubuntu.com/11807140/
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#2076 [18:02] <minecraft_yolo> i need help, it seems that the program does not open properly minecraft on my computer . According to this page I pass Dxdag and give them the URL. http://paste.ubuntu.com/11807140/
#2077 [18:03] * ____Pyro____ [____Pyro____@notlogged] has joined #minecrafthelp
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#2080 [18:04] <____Pyro____> Hi, I'm wondering if anyone knows what this means java.lang.nullpointerexception: group (I get this error message every time I try joining a server)?
#2081 [18:05] <Cookie_> if anyone is here someone changed my mojang account email so i changed it back and then tried to log in but password didn't work and then i did the change password thing and it didn't send me the email. I asked the person trying to take the account to give me the password and not go on my account and they said quote on quote: "please friend can give me the premium account, please esque I thought the account was left, so caught
#2082 [18:05] <Cookie_> Pyro did you try clicking the "refresh" button?
#2083 [18:06] <badbob45> have not been on mincraft for the past two weeks and went on today to login under my account username & password then it said i needed to migrate over to mojanj but i shouldent have to because i have made a account and it does not show any records of my email address
#2084 [18:06] <____Pyro____> Yeah I tried the refresh button
#2085 [18:06] <minecraft_yolo> pleace, somebody help me, f anyone is here someone changed my mojang account email so i changed it back and then tried to log in but password didn't work and then i did the change password thing and it didn't send me the email. I asked the person trying to take the account to give me the password and not go on my account and they said quote on quote: "please friend can give me the premium account, please esque I thought the account was left, s
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#2087 [18:07] <GreyVulpine> Cookie_ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2088 [18:07] <minecraft_yolo> help me. http://paste.ubuntu.com/11807140/
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#2090 [18:07] <GreyVulpine> minecraft_yolo - Yeah.. that computer won't play minecraft. Sorry.
#2091 [18:07] <Cookie_> oh i'm pretty sure badbob45 that it wants you to migrate because you have an older account
#2092 [18:08] <minecraft_yolo> oh, ok...
#2093 [18:08] <Cookie_> omg minecraft_yolo same thing happened to me and in the email it said: "please friend can give me the premium account, please esque I thought the account was left, so caught her. Please"
#2094 [18:08] <badbob45> but i been using the older version
#2095 [18:08] <Cookie_> ya so it wants you to migrate to the newer version
#2096 [18:09] <____Pyro____> The Refresh button didn't help with that problem...
#2097 [18:09] <badbob45> and when i tried logging in to mojanj it said there was no account with that email
#2098 [18:09] <badbob45> my email
#2099 [18:09] <GreyVulpine> badbob45 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2100 [18:10] <badbob45> im going to do tht now k
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#2102 [18:11] * nestea [nestea@notlogged] has joined #minecrafthelp
#2103 [18:11] <nestea> hello
#2104 [18:11] <nestea> i need help badly
#2105 [18:12] <Cookie_> lol my prob was solved the password request change email was in my junk folder
#2106 [18:12] <Bugboy1028> and?
#2107 [18:12] <Cookie_> and i changed the password
#2108 [18:12] * metincankaynar [metincankaynar@notlogged] has joined #minecrafthelp
#2109 [18:12] <nestea> my minecraft wont work cause it says java runtime environment error
#2110 [18:12] <Cookie_> thx GreyVulpine for the link cuz it made me check my junk email
#2111 [18:13] <nestea> i downloaded minecraft and it still dosent work
#2112 [18:13] <Bugboy1028> ??> nestea win/dxdiag
#2113 [18:13] <VoxelHead> nestea: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2115 [18:13] <nestea> can anyone help me?
#2116 [18:13] <Bugboy1028> VoxelHead shows you link
#2117 [18:13] <Bugboy1028> please follow it
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#2120 [18:16] <nick> hey
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#2124 [18:19] <nestea> what was that link suppose to do?
#2125 [18:20] <nestea> i don't think it helped
#2126 [18:20] <GreyVulpine> nestea - Gives us more information about your system. Please give us the link to your dxdiag report
#2127 [18:21] <GreyVulpine> Also, please copy the entirety of the error report from minecraft, post it to http://paste.ubuntu.com and submit it, then give us the URL
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#2130 [18:23] <nestea> http://paste.ubuntu.com/11807322/
#2131 [18:24] <GreyVulpine> nestea - Could you also give me the error report from minecraft?
#2132 [18:24] <nestea> how?
#2133 [18:24] <GreyVulpine> <nestea> my minecraft wont work cause it says java runtime environment error
#2134 [18:25] <GreyVulpine> nestea - Is that all it says? "Java runtime environment error"?
#2135 [18:25] <nestea> i can paste that whle thing?
#2136 [18:25] <GreyVulpine> Was there more to the error?
#2137 [18:25] <nestea> Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#2138 [18:25] <GreyVulpine> nestea - Please copy the entirety of the error report from minecraft, post it to http://paste.ubuntu.com and submit it, then give us the URL
#2139 [18:26] <nestea> http://paste.ubuntu.com/11807363/
#2140 [18:27] <GreyVulpine> nestea - Launch minecraft. Press Play. Go to Minecraft's options, then Video Settings. Turn off "Use VBOs". Then try minecraft
#2141 [18:29] * nicholas [nicholas@notlogged] has joined #minecrafthelp
#2142 [18:30] <nestea> i will try
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#2145 [18:31] <nestea> it still didn't work?
#2146 [18:32] * HoracioJ [HoracioJ@notlogged] has joined #minecrafthelp
#2147 [18:32] <GreyVulpine> nestea - You turned off VBOs?
#2148 [18:32] <nestea> yes
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#2152 [18:33] <GreyVulpine> nestea - Please post the contents of the error log to http://paste.ubuntu.com located here: C:\Users\Anesti\AppData\Roaming\.minecraft\hs_err_pid3080.log
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#2155 [18:35] <nestea> http://paste.ubuntu.com/11807394/
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#2157 [18:40] <leodonlin> hello i was wondering if there is anyway to fly in a server without using creative like a /fly command?
#2158 [18:40] <nestea> bugboy what do you need?
#2159 [18:41] <mattym> leodonlin, No, not in vanilla minecraft
#2160 [18:41] <leodonlin> ok thanks
#2161 [18:42] <____Pyro____> *:group
#2162 [18:42] <____Pyro____> does anyone know what this means? java.lang.nullpointerexception: groy
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#2165 [18:45] <leodonlin> how can i fly on a server with mods or
#2166 [18:45] <user> is any one having issue launcher the Minecraft game today?
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#2168 [18:45] <nestea> yes i am
#2169 [18:46] <nestea> when you try to launch it what does it say?
#2170 [18:46] * Cjkmine [Cjkmine@notlogged] has joined #minecrafthelp
#2171 [18:46] <mattym> user, There was a launcher update today, so if your antivirus or firewall are blocking minecraft from accessing the internet, it cant recieve the update
#2172 [18:46] <user> i am on launcher 1.6.13
#2173 [18:47] <mattym> user, THen what is the problem you are experiencing?
#2174 [18:48] <nestea> how do i know if it updated or not.
#2175 [18:48] <mattym> nestea, Are you sure you turned the VBO's option off
#2176 [18:48] <user> on the crash report... it say Jar signature invalidated
#2177 [18:48] <user> type:client(map_client.txt)
#2178 [18:48] <mattym> ??> user launcher/crash-log
#2179 [18:48] <VoxelHead> user: We need to see your crash log, which appears after a crash.
#2180 [18:48] <VoxelHead> user: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2181 [18:49] <nestea> yes 100% sure when i go on a game i go to options then video settings then turn vbos off
#2182 [18:49] <user> http://paste.ubuntu.com/11807446/
#2183 [18:50] <mattym> nestea, You may want to update your graphics drivers, Download and Install the .exe file from here https://downloadcenter.intel.com/download/24964/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#2184 [18:50] <mattym> user, As the crash log says, use a smaller texture pack
#2185 [18:50] <user> lol.. what does that mean?
#2186 [18:51] <mattym> user, And uninstall Optifine
#2187 [18:51] <nestea> it was working earlier on today but then it just shutdown and that error file popped up
#2188 [18:51] <mattym> user, it means that the texture/resource pack you are using is too big for your computer to handle. Remove the texture pack file and try again, also uninstall Optifine
#2189 [18:51] <mattym> nestea, You may want to update your graphics drivers, Download and Install the .exe file from here https://downloadcenter.intel.com/download/24964/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
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#2191 [18:53] <user> mattym... can you tell me where that is located?
#2192 [18:53] <mattym> leodonlin, You cant. You need to have access to Creative mode
#2193 [18:54] <mattym> user, If you start the launcher, can you see the "edit profile" button
#2194 [18:54] * anishp16 [anishp16@notlogged] has joined #minecrafthelp
#2195 [18:54] <anishp16> Hey, can somebody help me
#2196 [18:54] <Afootpluto> ??> user win/reinstall
#2197 [18:54] <Afootpluto> ??> user win/reinst
#2198 [18:54] <VoxelHead> user: You may need to reinstall the locally installed files that Minecraft puts into place.
#2199 [18:54] <VoxelHead> user: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2200 [18:55] <anishp16> Can somebody please help me
#2201 [18:56] <anishp16> When I start play on the minecraft launcher, after it is done loading it says error
#2202 [18:56] <mattym> anishp16, What exactly does it say, is there a full crash log?
#2203 [18:57] <user> voxelhead... i got to the directory.. there is a lot of files there.. crash log ect... do i remove everything and only keep the Saves folder?
#2204 [18:58] <mattym> user, Yes
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#2206 [18:59] <anishp16> Before it said an error so I exited and I am trying again but now it won't even load
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#2208 [19:01] <anishp16> Can somebody help me?
#2209 [19:02] <mattym> anishp16, Before anyone can help we will need more info. so wait for it to give you the error again, or some kind of message, then let us know
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#2211 [19:02] <user> you guys are the best
#2212 [19:02] <anishp16> i just got the error again
#2213 [19:02] <user> got it working now.. woo hooo
#2214 [19:02] <anishp16> i will tell u
#2215 [19:03] <user> thank you mattym and VoxelHead
#2216 [19:03] <mattym> anishp16, Is it an error or a crash log?
#2217 [19:03] <anishp16> It says we are sorry but there was a problem rendering the aspects of the game....
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#2219 [19:03] <mattym> anishp16, Ok one moment
#2220 [19:03] <mattym> ??> anishp16 win/dxdiag
#2221 [19:03] <VoxelHead> anishp16: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2222 [19:03] <anishp16> it is in the crash report
#2223 [19:03] <mattym> anishp16, Follow the instructions in the link from VoxelHead
#2224 [19:04] <alskdx> my minecraft wont open it just says sorry the game has crashed
#2225 [19:04] <mattym> ??> alskdx launcher/crash-lg
#2226 [19:04] <mattym> ??> alskdx launcher/crash-log
#2227 [19:04] <VoxelHead> alskdx: We need to see your crash log, which appears after a crash.
#2228 [19:04] <VoxelHead> alskdx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2229 [19:06] <anishp16> i did it
#2230 [19:06] <mattym> anishp16, I need the link you made to the dxdiag report
#2231 [19:07] <anishp16> http://paste.ubuntu.com/11807495/
#2232 [19:07] <anishp16> there u go
#2233 [19:07] <mattym> anishp16, Ok one moment
#2234 [19:07] <mattym> anishp16, Download and Install the file from here https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#2235 [19:09] <alskdx> it says it failed to create a loopback socket
#2236 [19:10] <mattym> alskdx, Please follow the instructions from VoxelHead so i can see the full report
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#2245 [19:23] <jsouellet> Minecraft won't boot and only brings this error message in the launcher "Exception in thread "main" java.lang.Error: Failed to create temporary file for jnidispatch library: java.io.IOException: Accès refusé at com.sun.jna.Native.loadNativeLibraryFromJar(Native.java:762) at com.sun.jna.Native.loadNativeLibrary(Native.java:697) at com.sun.jna.Native.<clinit>(Native.java:127) at com.sun.jna.Pointer.<clinit>(Pointer.java:42) at
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#2251 [19:27] <haze45> unable to play minecraft, i keep recieving error of lack of updated graphics cards and i followed the link to manually update driver but even afterwards the same error kept appearing.
#2252 [19:27] <haze45> http://paste.ubuntu.com/11807527/
#2253 [19:28] <mattym> haze45, One moment
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#2255 [19:29] <haze45> ok thanks
#2256 [19:30] <mattym> haze45, There are no drivers for your graphics card on Windows 8.1, your best bet would be to attempt to use the Windows 8 drivers from here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#2257 [19:30] <mattym> haze45, Download the Catalyst Software Suite from that page
#2258 [19:31] <kaitps> Hello. I just bought a new computer and am trying to download minecraft but it says I cant download.
#2259 [19:31] <mattym> kaitps, Where and when is it saying that?
#2260 [19:31] <kaitps> when i click download
#2261 [19:32] <mattym> kaitps, From the website? What browser are you using?
#2262 [19:33] <kaitps> umm...internet explorer? is that what you mean? not so techy..doing this for my son
#2263 [19:33] <kaitps> from website
#2264 [19:33] <mattym> kaitps, Yes thats what i meant, try installing and using another browser like Google Chrome
#2265 [19:33] <mattym> kaitps, Then use that to download Minecraft
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#2268 [19:35] <haze45> ok i tried installing the catalyst software but came up with this error
#2269 [19:36] <haze45> Driver Install: the specified driver package was not installed for matching devices
#2270 [19:36] <haze45> this was in the installation report
#2271 [19:37] <mattym> haze45, Yeah like i said your graphics card is no longer supported for newer versions of Windows.
#2272 [19:37] <mattym> haze45, You can either, Downgrade to Windows 8, get a newer graphics card, or use another computer
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#2277 [19:39] <RCW21> i need help i have had minecraft nd had this problem before but when i click on multiplayer it says "scanning for games in your local area" and i asked on here for help and got help. a guy told me to do windows+r key and type in %appdata% and delete a file and create a new one but i forget what to do kind of
#2278 [19:39] <haze45> mattym, ok thanks for the help
#2279 [19:40] <kaitps> I tried to change browser to chrome but it still doesnt work. It say minecraftinstaller can not be downloaded.
#2280 [19:40] <mattym> RCW21, Have you added multiplayer servers before?
#2281 [19:40] <RCW21> yes and i have been playing them before
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#2283 [19:40] <mattym> kaitps, Did you open Chrome and go to minecraft.net/download to download the file?
#2284 [19:40] <HelpfulMoose> Does anyone have experience with Realms servers? My Realms server keeps getting extremely laggy. I can play on Mineplex and other servers with no issues.
#2285 [19:40] <mattym> RCW21, So the servers you have added in the past are missing now?
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#2290 [19:41] <mattym> HelpfulMoose, Not many people in this chat are too familiar with Realms, we generally suggest you ask in the forums
#2291 [19:41] <RCW21> yeah and it replaces them while saying "scanning for games in your local area"
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#2293 [19:41] <mattym> RCW21, Are you able to re-add them?
#2294 [19:41] <RCW21> no
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#2296 [19:41] <HelpfulMoose> mattym: yea, i was hoping for someone possibly here :)
#2297 [19:41] <otok> ha ?
#2298 [19:41] <RCW21> well it lets me but it doesnt work
#2299 [19:42] <otok> Hah ?
#2300 [19:42] <mattym> RCW21, How do you mean exactly?
#2301 [19:42] <otok> Hah ?
#2302 [19:42] <Dope> Whenever I attempt to change my email my passing a "security challenge" its says Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#2303 [19:42] <otok> Hah ?
#2304 [19:42] <mattym> ??> Dope mojang/email
#2305 [19:42] <VoxelHead> Dope: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2306 [19:42] <VoxelHead> Dope: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2307 [19:42] <RCW21> like it allows me to attempt to re-add a server but it doesnt connect to it or anything
#2308 [19:42] <mattym> Dope, That ^ is the form you need
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#2310 [19:43] <mattym> RCW21, If you try to join a server you re-add, does it give you an error?
#2311 [19:43] <RCW21> yes
#2312 [19:43] <Dope> Thanks guys
#2313 [19:43] <mattym> RCW21, Can you tell me what it says when you attempt to join one
#2314 [19:43] <RCW21> yes give me one second
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#2318 [19:46] <otok> Hah ?Hah ?
#2319 [19:46] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?
#2320 [19:46] * Creton [Creton@notlogged] has quit. (Client Quit)
#2321 [19:46] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?
#2322 [19:46] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah
#2323 [19:46] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah
#2324 [19:46] <RCW21> mattym, it just says connecting to server but never connects to it when i try to add a server
#2325 [19:46] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah
#2326 [19:46] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah
#2327 [19:46] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah
#2328 [19:46] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah
#2329 [19:46] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah
#2330 [19:46] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah
#2331 [19:46] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah
#2332 [19:46] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah
#2333 [19:47] <Afootpluto> otok, do you need help?
#2334 [19:47] <mattym> RCW21, In the past have you checked your firewall settings?
#2335 [19:47] <otok> ha;lo
#2336 [19:47] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah
#2337 [19:47] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah
#2338 [19:47] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah
#2339 [19:47] <otok> Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah ?Hah
#2340 [19:47] <RCW21> no
#2341 [19:47] <mattym> RCW21, Do you know how?
#2342 [19:48] <RCW21> i know what the problem is i just dont remember how to fix it and i dont think it has to do with the firewall settings
#2343 [19:48] * Eyasu [Eyasu@notlogged] has joined #minecrafthelp
#2344 [19:48] * VoxelHead kicked otok from #minecrafthelp (Reason: tok :[stupid3700]: Stop spamming)
#2345 [19:48] * Eyasu [Eyasu@notlogged] has quit. (Client Quit)
#2346 [19:48] <mattym> RCW21, Normally an eerror like this would suggest a firewall or antivirus blocking the server connection
#2347 [19:49] <RCW21> the last time i was here the person who helped me had me delete the servers.dat and re-create one i think
#2348 [19:49] <mattym> ??> RCW21 launcher/.minecraft
#2349 [19:49] * chris_ [chris_@notlogged] has joined #minecrafthelp
#2350 [19:49] <VoxelHead> RCW21: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#2351 [19:50] <mattym> RCW21, That file is probably located in the folder VoxelHead instructed you to find
#2352 [19:50] <chris_> hello
#2353 [19:50] <mattym> RCW21, Make sure the game and launcher are closed before you try to delete anything
#2354 [19:51] <RCW21> ok let me see
#2355 [19:51] <mattym> chris_, Is there something you need some help with?
#2356 [19:52] <RCW21> yes now what do i delete specifically?
#2357 [19:52] <mattym> RCW21, One sec
#2358 [19:53] <mattym> RCW21, Do you use mods or addons, or any texture/resource packs?
#2359 [19:53] * nordet [nordet@notlogged] has joined #minecrafthelp
#2360 [19:53] <RCW21> i use one texture pack
#2361 [19:53] <nordet> Hey, my minecraft does not want to start
#2362 [19:54] <mattym> RCW21, Then you may just want to try deleting eveything but the saves and resource/texture pack folder
#2363 [19:54] <Afootpluto> nordet, does minecraft crash?
#2364 [19:54] * chris_ [chris_@notlogged] has quit. (Ping timeout: 204 seconds)
#2365 [19:54] <mattym> RCW21, That will force the game to make fresh files of everything
#2366 [19:54] <nordet> yes
#2367 [19:54] * HelpfulMoose [HelpfulMoose@notlogged] has quit. (Quit: Web client closed)
#2368 [19:54] <nordet> mattym, i ave the same problem as yesterday even if i updated my drivers
#2369 [19:54] <Afootpluto> ??> nordet launcher/crash-log
#2370 [19:54] <VoxelHead> nordet: We need to see your crash log, which appears after a crash.
#2371 [19:55] <VoxelHead> nordet: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2372 [19:55] <nordet> http://paste.ubuntu.com/11807626/
#2373 [19:55] <RCW21> alright
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#2377 [19:56] <mattym> nordet, Uninstall your mods
#2378 [19:56] <mattym> ??> nordet win/reinst
#2379 [19:56] <VoxelHead> nordet: You may need to reinstall the locally installed files that Minecraft puts into place.
#2380 [19:56] <VoxelHead> nordet: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2381 [19:57] <nordet> gonna give you a crash report without mod and you'll see the same thing
#2382 [19:57] <mattym> nordet, Remind me, were you the person that had updated the graphics drivers several times?
#2383 [19:57] <nordet> yes
#2384 [19:57] <nordet> yesterday
#2385 [19:57] <mattym> nordet, And didnt i say to take your computer to a repair shop?
#2386 [19:58] <nordet> yes
#2387 [19:58] <nordet> gonna do that maybe idk next week
#2388 [19:58] <Afootpluto> let me see if i can get it to work
#2389 [19:58] <Afootpluto> nordet, can you nuke the .minecraft folder
#2390 [19:58] <Afootpluto> nordet, can you nuke the .minecraft folder
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#2393 [19:58] <RCW21> yes that worked thank you mattym and voxelhead
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#2395 [19:59] <nordet> want me to reinstall the game completly?
#2396 [20:00] <AcidWolf> Hi, I'm trying to make some cool particle effects and stuff with redstone, and I want to know how to summon a broken Eye Of Ender because it gives off a certain particle effect I want. can somebody tell me how to do that? I know how to summon EyeOfEnderSignal, but idk how to make it brake.
#2397 [20:00] <Afootpluto> ??> nordet tools/teamviewer/quick-support
#2398 [20:00] <VoxelHead> nordet: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#2399 [20:00] <VoxelHead> nordet: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#2400 [20:00] <nordet> there's a crash report of the same thing with a profile without mod
#2401 [20:00] <nordet> http://paste.ubuntu.com/11807635/
#2402 [20:01] <nordet> i'm kinda sick to go here since the last 3 days
#2403 [20:01] <Afootpluto> nordet, do what VoxelHead said
#2404 [20:02] <nordet> that's what i'm doing, it's downloading
#2405 [20:03] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2406 [20:03] <mattym> AcidWolf, Im not sure, you may get better info if you first check the wiki for a possible answer otherwise you may want to make a forum post asking that
#2407 [20:03] <nordet> i launched the program and it's still not open
#2408 [20:04] <AcidWolf> I've done both. Wiki has nothing in it that helps, and nobody has responded to my forum post.
#2409 [20:04] * coleobri [coleobri@notlogged] has joined #minecrafthelp
#2410 [20:04] <Afootpluto> nordet, read everything VoxelHead said
#2411 [20:04] <coleobri> i forgot my password
#2412 [20:05] <Afootpluto> ??> nordet tools/teamviewer/send-info
#2413 [20:05] <VoxelHead> nordet: After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#2414 [20:05] <coleobri> and i forgot my email that its linked to
#2415 [20:05] <Afootpluto> ??> coleobri account/send-email
#2416 [20:05] <mattym> ??> coleobri mojang/email
#2417 [20:05] <VoxelHead> coleobri: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2418 [20:05] <VoxelHead> coleobri: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2419 [20:05] <VoxelHead> coleobri: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2420 [20:06] <mattym> AcidWolf, You are welcome to ask again here at another time when someone else who knows may be on, or just wait for the forum reply
#2421 [20:06] <mattym> AcidWolf, At the moment, i dont think anyone knows what you need
#2422 [20:06] <coleobri> whats the transaction ID?
#2423 [20:07] <mattym> coleobri, Click on the words transaction id on that form and it should explain
#2424 [20:07] <AcidWolf> Define "Knows what you need"
#2425 [20:07] <mattym> AcidWolf, Has an answer for you
#2426 [20:07] <AcidWolf> Oh
#2427 [20:07] <AcidWolf> I thought you meant like, they don't know what I'm asking
#2428 [20:07] <AcidWolf> But okay, thanks.
#2429 [20:08] <AcidWolf> I can try asking on #minecraft maybe?
#2430 [20:08] <mattym> AcidWolf, you can try, but to talk in that channel you will need to register yourself on espernet
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#2433 [20:09] <coleobri> all of these "mojang support" places are sending me in circles and they aren't helping
#2434 [20:10] <mattym> coleobri, If you forgot your password and your email, you will need to fill out the form linked by VoxelHead
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#2438 [20:10] <mattym> coleobri, If you cannot provide thin information the form asks for. Include as much info as you can and Mojang support will attempt to work with you
#2439 [20:11] <coleobri> how long will i have to wait for a response
#2440 [20:11] * moraes [moraes@notlogged] has joined #minecrafthelp
#2441 [20:12] <mattym> coleobri, Average is 3-4 business days
#2442 [20:12] <mattym> coleobri, Average is 3-4 business days
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#2444 [20:12] <coleobri> is there any way i can get it sooner??
#2445 [20:12] * leodonlin [leodonlin@notlogged] has quit. (Quit: Web client closed)
#2446 [20:13] <mattym> coleobri, No
#2447 [20:13] * nordet [nordet@notlogged] has quit. (Quit: Web client closed)
#2448 [20:14] * farixo1234 [farixo1234@notlogged] has quit. (Quit: Web client closed)
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#2450 [20:15] <coleobri> well that makes me sad
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#2456 [20:36] <AcidWolf> Cool nobody knows what minecraft even is anymore on #minecraft
#2457 [20:36] <GreyVulpine> Nope
#2458 [20:37] * kaitps [kaitps@notlogged] has quit. (Quit: Web client closed)
#2459 [20:41] <Afootpluto> what is the point of #minecraft?
#2460 [20:42] <mattym> everyone needs an off topic chat...
#2461 [20:43] * nordet [nordet@notlogged] has joined #minecrafthelp
#2462 [20:43] <nordet> ?
#2463 [20:43] <Afootpluto> ?
#2464 [20:44] <nordet> so it's done Afootpluto
#2465 [20:44] <nordet> ?
#2466 [20:44] <Afootpluto> yes
#2467 [20:44] <nordet> ok thanks you
#2468 [20:45] * Afootpluto tips hat
#2468 [20:45] <nordet> Bugboy1028 ctcp version? what are you talking about
#2469 [20:45] <nordet> anyway, thanks you for your help afootpluto and have a great day
#2470 [20:45] <Afootpluto> nordet, ctcp version basically gets basic system info
#2471 [20:45] <Afootpluto> nordet, cya
#2472 [20:45] <nordet> oh
#2473 [20:45] <nordet> bye
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#2476 [20:47] <nordet> i'm back, Afootpluto, it says on my dxdiag as the drivers WDDM 1.1 still
#2477 [20:48] <nordet> even if you installed new drivers
#2478 [20:48] <Afootpluto> nordet, if minecraft works it is fine
#2479 [20:48] <nordet> yep
#2480 [20:49] <nordet> it works, thanks you
#2481 [20:54] * UKCATS59 [UKCATS59@notlogged] has joined #minecrafthelp
#2482 [20:56] <mattym> AcidWolf, Looked into what you were asking for. The breaking Eye Of Ender particles is just the "portal" particle with an additional effect, i dont think you can get that exact effect currently with the summon command
#2483 [20:58] * OTF_FIREBIRD [OTF_FIREBIRD@notlogged] has joined #minecrafthelp
#2484 [20:58] * tyler [tyler@notlogged] has joined #minecrafthelp
#2485 [20:58] <OTF_FIREBIRD> Hello?
#2486 [20:59] <UKCATS59> okay so i just installed the new update for my xbox and i tried to play one of my servers and all i could do is move forward......is that a new glitch??
#2487 [20:59] * OTF_FIREBIRD [OTF_FIREBIRD@notlogged] has quit. (Client Quit)
#2488 [21:00] <mattym> UKCATS59, Is the persons whos world you play on also up to date?
#2489 [21:00] * OTF_FIREBIRD [OTF_FIREBIRD@notlogged] has joined #minecrafthelp
#2490 [21:01] <UKCATS59> i was playing on my own
#2491 [21:01] * Soto [Soto@notlogged] has joined #minecrafthelp
#2492 [21:01] <mattym> UKCATS59, Then why did you say server?
#2493 [21:01] <OTF_FIREBIRD> I just installed minecraft on my laptop. Everytime i try to run it, it crashes.I have updated all of my graphic drivers, and everything. What do i do?
#2494 [21:01] <UKCATS59> cause thats wht i call it
#2495 [21:02] * Soto [Soto@notlogged] has quit. (Client Quit)
#2496 [21:02] <mattym> ??> OTF_FIREBIRD launcher/crash-log
#2497 [21:02] <VoxelHead> OTF_FIREBIRD: We need to see your crash log, which appears after a crash.
#2498 [21:02] <VoxelHead> OTF_FIREBIRD: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2499 [21:02] <UKCATS59> not my controller either
#2500 [21:02] <mattym> UKCATS59, Well if you call it the wrong thing, no one will know how to help
#2501 [21:02] <mattym> UKCATS59, After the update, have you tried restarting your Xbox?
#2502 [21:02] * MrPsychs [MrPsychs@notlogged] has joined #minecrafthelp
#2503 [21:03] <UKCATS59> yes
#2504 [21:03] <MrPsychs> I'm still not able to buy minecraft
#2505 [21:03] * AcidWolf [AcidWolf@notlogged] has quit. (Ping timeout: 204 seconds)
#2506 [21:04] <OTF_FIREBIRD> okay, i pasted it on the link
#2507 [21:04] <Afootpluto> MrPsychs, what browser are you using?
#2508 [21:04] <mattym> OTF_FIREBIRD, I need the link to the paste you made
#2509 [21:05] <OTF_FIREBIRD> http://paste.ubuntu.com/11807814/
#2510 [21:05] <mattym> ??> OTF_FIREBIRD win/dxdiag
#2511 [21:05] <VoxelHead> OTF_FIREBIRD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2512 [21:05] <Afootpluto> OTF_FIREBIRD, ignore that
#2513 [21:06] <Afootpluto> OTF_FIREBIRD, in your video settings make sure VBOs is off
#2514 [21:06] * mom [mom@notlogged] has joined #minecrafthelp
#2515 [21:06] * UKCATS59 [UKCATS59@notlogged] has quit. (Ping timeout: 204 seconds)
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#2517 [21:07] <MrPsychs> I've used Firefox, and Google Chrome
#2518 [21:07] <Afootpluto> MrPsychs, what happens when you try to buy minecraft?
#2519 [21:07] <OTF_FIREBIRD> Which settings?
#2520 [21:07] <Afootpluto> OTF_FIREBIRD, VBOs
#2521 [21:07] <MrPsychs> I get this error An error occured while placing order, please verify credit card info and try again
#2522 [21:07] <Afootpluto> MrPsychs, are you using a prepaid card?
#2523 [21:08] <MrPsychs> I have all the correct information, I've also tried Paypal
#2524 [21:08] <mom> i downloaded forge, minecraft, and pixelmon for my son and then he wanted extra mods so we added backpacks and a couple other things then all of a sudden he cant use any mods. does anyone know what could have happened or how i can fix this for him?
#2525 [21:08] <MrPsychs> Yes
#2526 [21:08] <MrPsychs> Visa
#2527 [21:08] <Afootpluto> MrPsychs, you cant use a prepaid card to make international purchases
#2528 [21:08] <Afootpluto> ??> mom mods
#2529 [21:08] <VoxelHead> mom: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2530 [21:08] <VoxelHead> mom: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2531 [21:09] <OTF_FIREBIRD> how do i turn off VBO's??
#2532 [21:09] <MrPsychs> Uhh
#2533 [21:09] <MrPsychs> So what do I use o_O
#2534 [21:10] <Afootpluto> OTF_FIREBIRD, OTF_FIREBIRD it is in your video settings
#2535 [21:10] <Afootpluto> MrPsychs, use a non prepaid card
#2536 [21:11] <tyler> okay when i try to open my launcher, is says it has to update and it always almost does, stops, restearts the download and then says unlable to updat minecraft native launcher
#2537 [21:11] <tyler> help
#2538 [21:12] <OTF_FIREBIRD> i have a ati 5870 mobility, with catalyst installed, how do i find that setting?
#2539 [21:12] <mattym> OTF_FIREBIRD, Its a setting in Minecraft
#2540 [21:13] <OTF_FIREBIRD> how do i access the settings if the program will not run/start
#2541 [21:13] <mattym> OTF_FIREBIRD, Do you know how to find your .minecraft folder?
#2542 [21:13] <tyler> can someone help me with my minecraft launcher? it wont download the native launcher
#2543 [21:13] <OTF_FIREBIRD> yes
#2544 [21:13] <mattym> OTF_FIREBIRD, Go there and find the "options" file, and open/edit it
#2545 [21:14] <mattym> OTF_FIREBIRD, Find the line that says "usevbo:" and make it "usevbo:false"
#2546 [21:14] <tyler> anyone, help?
#2547 [21:15] <mattym> tyler, What antivirus program do you use?
#2548 [21:15] <OTF_FIREBIRD> cant find options file.. using win 7 64bit
#2549 [21:15] <tyler> Norton
#2550 [21:15] <mattym> ??> tyler av/norton
#2551 [21:15] <VoxelHead> tyler: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#2552 [21:16] <mattym> OTF_FIREBIRD, What is in the folder you are looking at?
#2553 [21:16] * UKCATS59 [UKCATS59@notlogged] has quit. (Quit: Web client closed)
#2554 [21:16] <tyler> how do i turn off Norton?
#2555 [21:16] <Afootpluto> OTF_FIREBIRD, can you post the contents of C:\Users\Batman\AppData\Roaming\.minecraft\hs_err_pid3628.log to paste.ubuntu.com?
#2556 [21:17] <mattym> tyler, You need to uninstall it, turning it off wont help
#2557 [21:17] <OTF_FIREBIRD> is it the .minecraft folder, or the programfiles(x86) one?
#2558 [21:17] <mattym> OTF_FIREBIRD, .minecraft
#2559 [21:17] <tyler> oh. can i have a run down of how to do that? or do i need to go the shop
#2560 [21:18] * reina_ [reina_@notlogged] has joined #minecrafthelp
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#2563 [21:18] <mattym> tyler, In your control panel, look for "Programs and Features" or "Add/Remove Programs" and then find Norton in the list and uninstall it
#2564 [21:18] <tyler> okay
#2565 [21:19] <OTF_FIREBIRD> http://paste.ubuntu.com/11807853/
#2566 [21:19] * UKCATS59 [UKCATS59@notlogged] has joined #minecrafthelp
#2567 [21:20] <tyler> It says its Internet security, not an anti virus protection software
#2568 [21:20] <tyler> It says its Internet security, not an anti virus protection software
#2569 [21:20] * OTF_FIREBIRD [OTF_FIREBIRD@notlogged] has left #minecrafthelp
#2570 [21:20] <mattym> tyler, Its the same thing
#2571 [21:21] <tyler> oh. sorry im not good with these things.
#2572 [21:21] * OTF_FIREBIRD [OTF_FIREBIRD@notlogged] has joined #minecrafthelp
#2573 [21:22] <OTF_FIREBIRD> Minecraft will not start. It keeps crashing. I just bought it as well
#2574 [21:23] * jordan [jordan@notlogged] has joined #minecrafthelp
#2575 [21:24] * jordan is now known as Guest68680
#2576 [21:25] <Guest68680> So I can't access my Minecraft/Mojang account. I have my order ID and transaction ID though
#2577 [21:26] <mattym> ??> Guest68680 mojang/email
#2578 [21:26] <VoxelHead> Guest68680: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2579 [21:26] <VoxelHead> Guest68680: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2580 [21:26] <mattym> Guest68680, Use that info you have in the form linked to you by VoxelHead
#2581 [21:27] <Guest68680> Thank you
#2582 [21:26] * Guest68680 [Guest68680@notlogged] has quit. (Client Quit)
#2583 [21:27] * tyler_ [tyler_@notlogged] has joined #minecrafthelp
#2584 [21:27] <tyler_> Alright. i un installed it. now what?
#2585 [21:27] * tyler [tyler@notlogged] has quit. (Ping timeout: 204 seconds)
#2586 [21:27] * budokkan [budokkan@notlogged] has quit. (Ping timeout: 204 seconds)
#2587 [21:27] <UKCATS59> okay i just downloaded the new update for xbox 360, and i started my personal flat world and i couldnt look around just move forward???
#2588 [21:27] <MrPsychs> Ok so tried using my Visa card which is not prepaid, also tried making a new account, and nothing works, I literally can't buy minecraft
#2589 [21:27] * Filigran [Filigran@notlogged] has joined #minecrafthelp
#2590 [21:27] <OTF_FIREBIRD> Can anyonr help me?
#2591 [21:30] <Filigran> Necesito ayuda, mi launcher no abre
#2592 [21:31] <OTF_FIREBIRD> http://paste.ubuntu.com/11807853/
#2593 [21:34] <Filigran> http://paste.ubuntu.com/11807890/
#2594 [21:34] <MrPsychs> TAKE MY MONEY DAMNIT!
#2595 [21:37] * OTF_FIREBIRD [OTF_FIREBIRD@notlogged] has quit. (Quit: Web client closed)
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#2601 [21:50] * Baconbookmark [Baconbookmark@notlogged] has joined #minecrafthelp
#2602 [21:51] <Baconbookmark> Minecraft isnt loading on a different computer
#2603 [21:52] * Wraith [Wraith@notlogged] has joined #minecrafthelp
#2604 [21:54] <Baconbookmark> When I click play it will load but crash before getting to the title screen
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#2609 [22:08] <tony_> why cant i play 2 ppl on mindcraft
#2610 [22:08] <tony_> can some one help me plz
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#2613 [22:09] * Shadowsoldier52 [Shadowsoldier52@notlogged] has joined #minecrafthelp
#2614 [22:11] <Shadowsoldier52> How do I fix my minecraft if I can't connect to any servers and it keeps crashing everytime I try singleplayer?
#2615 [22:13] * Ludian [Ludian@notlogged] has quit. (Client Quit)
#2616 [22:13] * UKCATS59 [UKCATS59@notlogged] has quit. (Ping timeout: 204 seconds)
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#2618 [22:22] * orthoplex64 [orthoplex64@notlogged] has joined #minecrafthelp
#2619 [22:23] <TheAnimorh10> Ok. So, I need some assistance. Before, I could go on many multi-servers like The Hive and other stuff like that. Now it just consistently says "Searching for games in your local network". How can i fix this?
#2620 [22:24] <Shadowsoldier52> Its just a bug, if you reload the servers to much, it deletes them.
#2621 [22:24] <TheAnimorh10> So, what do i do?
#2622 [22:25] <mattym> TheAnimorh10, Do you use any texture/resource packs?
#2623 [22:25] <Shadowsoldier52> just retype in the server ip and add the server back
#2624 [22:25] <mattym> ??> Shadowsoldier52 launcher/crash-log
#2625 [22:25] <VoxelHead> Shadowsoldier52: We need to see your crash log, which appears after a crash.
#2626 [22:25] <VoxelHead> Shadowsoldier52: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2627 [22:26] <Shadowsoldier52> ok
#2628 [22:26] <Bugboy1028> ??> TheAnimorh10 tools/hjt
#2629 [22:26] <VoxelHead> TheAnimorh10: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2630 [22:26] <VoxelHead> TheAnimorh10: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2631 [22:27] * Guest59319 [Guest59319@notlogged] has joined #minecrafthelp
#2632 [22:27] <TheAnimorh10> thank you
#2633 [22:28] * TheAnimorh10 [TheAnimorh10@notlogged] has quit. (Quit: Web client closed)
#2634 [22:28] <Bugboy1028> ...
#2635 [22:29] <Bugboy1028> mattym, what the heck did I do?
#2636 [22:29] <mattym> people need to learn to read things all the way through
#2637 [22:29] * Guest59319 [Guest59319@notlogged] has quit. (Client Quit)
#2638 [22:30] * Guest97589 [Guest97589@notlogged] has joined #minecrafthelp
#2639 [22:30] <Guest97589> Bootstrap (v5)
#2640 [22:30] <Guest97589> Current time is Sep 5, 2013 6:54:57 PM
#2641 [22:30] <Guest97589> System.getProperty('os.name') == 'Windows 8'
#2642 [22:30] <Guest97589> System.getProperty('os.version') == '6.2'
#2643 [22:30] <Guest97589> System.getProperty('os.arch') == 'x86'
#2644 [22:30] <Guest97589> System.getProperty('java.version') == '1.7.0_25'
#2645 [22:30] <Guest97589> System.getProperty('java.vendor') == 'Oracle Corporation'
#2646 [22:30] <Guest97589> FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced
#2647 [22:30] <Guest97589> at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:95)
#2648 [22:30] <Guest97589> at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381)
#2649 [22:31] * Guest97589 [Guest97589@notlogged] has quit. (Client Quit)
#2650 [22:31] <Bugboy1028> ??> Guest97589 paste
#2651 [22:31] <VoxelHead> Guest97589: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2652 [22:31] <Bugboy1028> WOW
#2653 [22:33] <Shadowsoldier52> ok heres my crash log,
#2654 [22:33] <Shadowsoldier52> ---- Minecraft Crash Report ----
#2655 [22:33] <Shadowsoldier52> it isn't all pasting
#2656 [22:33] <mattym> Shadowsoldier52, Follow the instructions you were sent
#2657 [22:33] <mattym> ??> Shadowsoldier52 launcher/crash-log
#2658 [22:33] <VoxelHead> Shadowsoldier52: We need to see your crash log, which appears after a crash.
#2659 [22:33] <VoxelHead> Shadowsoldier52: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2660 [22:34] <Shadowsoldier52> launcher/crash log
#2661 [22:34] <Shadowsoldier52> oops
#2662 [22:34] <mattym> Shadowsoldier52, Follow the instructions from VoxelHead
#2663 [22:34] * tyler_ [tyler_@notlogged] has quit. (Ping timeout: 204 seconds)
#2664 [22:36] <Shadowsoldier52> http://paste.ubuntu.com/11808044/
#2665 [22:37] <Shadowsoldier52> that is my crash log
#2666 [22:37] <mattym> Shadowsoldier52, What antivirus software are you using?
#2667 [22:37] <Shadowsoldier52> Mcafee
#2668 [22:38] <mattym> ??> Shadowsoldier52 av/mcafee/uninstall
#2669 [22:38] <VoxelHead> Shadowsoldier52: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2670 [22:38] * Vasher [Vasher@notlogged] has quit. (Ping timeout: 378 seconds)
#2671 [22:38] <mattym> Shadowsoldier52, McAfee is causing your issue, currently the only known fix is to uninstall it
#2672 [22:39] <Shadowsoldier52> ok thanks
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#2675 [22:42] * Spongedude2 [Spongedude2@notlogged] has joined #minecrafthelp
#2676 [22:43] <Spongedude2> I try to login to minecraft and it says wrong email even though it is the correct one
#2677 [22:43] * Haygen2002 [Haygen2002@notlogged] has quit. (Client Quit)
#2678 [22:43] * Haygen2002 [Haygen2002@notlogged] has joined #minecrafthelp
#2679 [22:45] <Spongedude2> I try to login to minecraft and it says wrong email even though it is the correct one
#2680 [22:45] * nordet [nordet@notlogged] has joined #minecrafthelp
#2681 [22:45] * Vasher [Vasher@notlogged] has joined #minecrafthelp
#2682 [22:45] <nordet> Hey, i'm back... my minecraft do not want to start
#2683 [22:46] <Spongedude2> Is anybody here? Worst support ever
#2684 [22:46] * AlapaAcron7 [AlapaAcron7@notlogged] has joined #minecrafthelp
#2685 [22:46] <nordet> Spongedude2 no they're not the worst support ever lol
#2686 [22:46] <Spongedude2> Well they aren't helping so yes, they are
#2687 [22:46] * AlapaAcron7 [AlapaAcron7@notlogged] has quit. (Client Quit)
#2688 [22:47] <nordet> since when you're here? normally a 5 minutes and they help you
#2689 [22:47] <Spongedude2> I got here 5 minutes ago and they haven't done anything
#2690 [22:48] * AlphaAcron7 [AlphaAcron7@notlogged] has joined #minecrafthelp
#2691 [22:48] <nordet> ok, i came here these past 3 days they say something to do but i still have the same problem but yeah
#2692 [22:49] <Spongedude2> What's wrong for you?
#2693 [22:49] <AlphaAcron7> I just bought minecraft for the xbox one today and I would like to join a server that is beginner friendly. Have any suggestions?
#2694 [22:51] <nordet> my minecraft do not want to start
#2695 [22:51] * mn [mn@notlogged] has joined #minecrafthelp
#2696 [22:51] <nordet> they tell me to do something, it works temporally and i'm back here
#2697 [22:51] * AlphaAcron7 [AlphaAcron7@notlogged] has quit. (Client Quit)
#2698 [22:51] <mn> i cant play on sever
#2699 [22:52] * AlphaAcron7 [AlphaAcron7@notlogged] has joined #minecrafthelp
#2700 [22:52] <nordet> any helper here?
#2701 [22:52] * AlphaAcron7 [AlphaAcron7@notlogged] has quit. (Client Quit)
#2702 [22:52] * Spongedude2 [Spongedude2@notlogged] has quit. (Ping timeout: 204 seconds)
#2703 [22:52] <mn> hey
#2704 [22:52] <mn> mjyuuiyuuuuuuuuuuuuuuuuuuuuuuuuuu
#2705 [22:53] <mattym> nordet, Dame issue again?
#2706 [22:53] <mattym> Same*
#2707 [22:53] <nordet> yep
#2708 [22:53] <mn> i cant play sever
#2709 [22:53] <mattym> nordet, Did you reinstall the "overwolf" program?
#2710 [22:53] <nordet> no
#2711 [22:53] <mn> help help help help
#2712 [22:53] <nordet> i didn't installed any mods
#2713 [22:53] <mattym> nordet, Can i get a link to a new crash log
#2714 [22:54] <mattym> mn, What happens when you try
#2715 [22:54] * uaksd [uaksd@notlogged] has joined #minecrafthelp
#2716 [22:54] <mn> it say java bla
#2717 [22:54] <mattym> mn, I need to know exactly what it says
#2718 [22:55] <nordet> Afootpluto nuked my minecraft folder so it's a complete new minecraft fresh installed
#2719 [22:55] <nordet> no mods nothing
#2720 [22:55] <nordet> no ressource pack
#2721 [22:55] <nordet> just the game
#2722 [22:55] <mattym> nordet, Can you get me a link to the new crash log
#2723 [22:55] <nordet> http://paste.ubuntu.com/11808132/
#2724 [22:56] <nordet> i'm getting used to use paste.ubuntu.com hahaha
#2725 [22:56] <mn> java.lang.NullPointerExcption
#2726 [22:56] <mattym> mn, What antivirus program do you use?
#2727 [22:56] <mn> what you mean
#2728 [22:56] * uaksd [uaksd@notlogged] has quit. (Client Quit)
#2729 [22:56] <mattym> ??> nordet tools/hjt
#2730 [22:56] <VoxelHead> nordet: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2731 [22:56] <VoxelHead> nordet: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2732 [22:56] <mn> none
#2733 [22:57] <mattym> mn, can you follow the same instructions i sent to nordet
#2734 [22:57] <mn> ok
#2735 [22:57] <mn> what do i do
#2736 [22:58] <mattym> ??> mn toolshjt
#2737 [22:58] <mattym> ??> mn tools/hjt
#2738 [22:58] <nordet> Afootpluto even installed new drivers so idk what would be the problem
#2739 [22:58] <VoxelHead> mn: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2740 [22:58] <VoxelHead> mn: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2741 [22:58] <nordet> it worked when he was controlling my pc but now that i want to play, do not work
#2742 [22:58] <mn> what
#2743 [22:59] <mattym> nordet, Just follow the instructions from VoxelHead so i can see if there are any programs on your PC causing this issue
#2744 [22:59] <mattym> mn, Follow the instructions from VoxelHead about running the HJT program and getting me the log
#2745 [22:59] <nordet> my system denied write acess
#2746 [22:59] <mn> send me the the deatils
#2747 [22:59] <mattym> mn, read what VoxelHead says below
#2748 [22:59] <nordet> my system denied write acess to the host file
#2749 [23:00] <mattym> ??> mn tools/hjt
#2750 [23:00] <VoxelHead> mn: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2751 [23:00] <VoxelHead> mn: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2752 [23:00] * bigdaddyecig [bigdaddyecig@notlogged] has joined #minecrafthelp
#2753 [23:00] <mattym> nordet, The rest should still run
#2754 [23:00] <bigdaddyecig> hello all\
#2755 [23:00] <mattym> hello bigdaddyecig something you need help with?
#2756 [23:00] <bigdaddyecig> trying to runb
#2757 [23:01] <nordet> http://paste.ubuntu.com/11808151/
#2758 [23:01] <bigdaddyecig> trying to run 1.8 and never had an issue until tonight and now getting -> Error: Could not find or load main class net.minecraft.client.main.Main -newline- Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#2759 [23:01] <mattym> nordet, Ok one moment
#2760 [23:01] <mattym> ??> bigdaddyecig launcher/crash-log
#2761 [23:01] <VoxelHead> bigdaddyecig: We need to see your crash log, which appears after a crash.
#2762 [23:01] <VoxelHead> bigdaddyecig: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2763 [23:02] <mattym> bigdaddyecig, Can you copy the full crash log and use the instructions from VoxelHead to get me the link to it
#2764 [23:02] <bigdaddyecig> ok 1 sec
#2765 [23:02] <mn> i am using kn minecraft would it work
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#2767 [23:02] * Baconbookmark [Baconbookmark@notlogged] has quit. (Quit: Web client closed)
#2768 [23:02] <mattym> mn, What?
#2769 [23:03] <mattym> nordet, First uninstall hamachi
#2770 [23:03] <webrosc> mn, you need to buy the game first
#2771 [23:03] <bigdaddyecig> http://paste.ubuntu.com/11808159/
#2772 [23:03] <webrosc> we don't help with cracked versions here
#2773 [23:04] <mattym> bigdaddyecig, What antivirus program do you use?
#2774 [23:04] <bigdaddyecig> avg always had it never an issue before
#2775 [23:04] <mattym> ??> bigdaddyecig av/avg
#2776 [23:04] <VoxelHead> bigdaddyecig: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#2777 [23:04] <nordet> mattym, i just did
#2778 [23:04] <VoxelHead> bigdaddyecig: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#2779 [23:05] <mattym> nordet, Try clearing the .minecraft folder of everything but the saves folder again, then try to launch the game again
#2780 [23:05] <nordet> Afootpluto did, he nuked it and i have a fresh game now
#2781 [23:05] <bigdaddyecig> I have been using avg for years along with minecraft for years never an issue before has something changed the past couple of weeks with MC that avg would adversely effect?
#2782 [23:05] <nordet> you want me to do it, again?
#2783 [23:06] <mattym> nordet, Yes
#2784 [23:06] <mattym> bigdaddyecig, Between the game getting updates, and AVG getting updates sometimes new issues arise, follow the instructions from VoxelHead about turning off that specific part of AVG
#2785 [23:07] <mn> i cant
#2786 [23:08] <bigdaddyecig> Hmmmm... I just used a backup of MC from version 1.7.10 and it ran fine. maybe my java update does not get along with 1.8 ?? I will try the avg disabling suggestion and see what happens though.
#2787 [23:08] <bigdaddyecig> I updated to the new 45
#2788 [23:08] <mn> could i download
#2789 [23:08] <webrosc> mn, you have a choice, buy minecraft, or don't play, thats it
#2790 [23:09] <mattym> bigdaddyecig, Try the AVG dissable and then try Minecraft again on the latest update
#2791 [23:09] <mn> shut up
#2792 [23:09] <bigdaddyecig> 180_45 to be exact.. gonna go try updating to mc1.8 with avg disabled now, (crossing fingers)
#2793 [23:09] * Lord_Ralex kicked mn from #minecrafthelp (Reason: n :Here is the door)
#2794 [23:09] <mattym> bigdaddyecig, That version should work fine with any MC version
#2795 [23:10] <bigdaddyecig> prob avg then will know in a few secs
#2796 [23:13] <bigdaddyecig> downloading taking forever.. damn dsl I gotta get FiOS
#2797 [23:13] <nordet> just reinstalled the game, same error
#2798 [23:13] <Bugboy1028> FiOS?
#2799 [23:14] <mattym> nordet, Try removing tunngle as well
#2800 [23:14] <bigdaddyecig> Verizon high speed fiber optics
#2801 [23:14] <nordet> why?
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#2803 [23:14] * IJoker [IJoker@notlogged] has quit. (Client Quit)
#2804 [23:14] <webrosc> nordet, both tunggle and hamachi are vpns and may have messed with your connection
#2805 [23:14] <mattym> nordet, Cause programs like that effect the way your computer access the internet, and may be causeing minecraft to download improperly
#2806 [23:15] <bigdaddyecig> HUZZA! that did it. you guys rock! less than 10 minutes. ..and you probably aren't in a cubicle in India either! (hopefully)
#2807 [23:15] * Hilo_Lava [Hilo_Lava@notlogged] has joined #minecrafthelp
#2808 [23:15] <nordet> tungle isn't on right now
#2809 [23:15] <mattym> ??> bigdaddyecig info/volunteer
#2810 [23:15] <VoxelHead> bigdaddyecig: The people in #minecrafthelp offering assistance have no affiliation with Mojang, and are volunteering their time.
#2811 [23:15] <webrosc> bigdaddyecig, chilled at home on here while watching stargate sg1 ;)
#2812 [23:15] <bigdaddyecig> I know.. was making a bad joke :)
#2813 [23:15] * mattym thinks webrosc has good taste in TV
#2813 [23:16] <bigdaddyecig> seriously though, thanks friends. was pulling my hair out all evening
#2814 [23:16] <mattym> bigdaddyecig, Have fun :)
#2815 [23:17] <bigdaddyecig> this should only happen when there is an update though, right?
#2816 [23:17] <nordet> i deleted tunngle, sniff :( not gonna be able to play nfs u2 online now
#2817 [23:17] <nordet> wanna do what now?
#2818 [23:17] <mattym> bigdaddyecig, If you turn that AVG option back on, then yes you will need to turn it back off for updates
#2819 [23:18] <bigdaddyecig> I cant believe nfs shut down world .. I lived on there since beta
#2820 [23:18] <mattym> nordet, Have minecraft redownload again
#2821 [23:18] <bigdaddyecig> apex server : ID - Mustang
#2822 [23:19] <nordet> not a big fan of world cuz it's a pay to win
#2823 [23:20] <bigdaddyecig> yeah. true.. I pumped a lot of paypal into that game just to lose it all. feel kinda ripped off now.
#2824 [23:20] <bigdaddyecig> oh well
#2825 [23:20] * oOoBuenooOo [oOoBuenooOo@notlogged] has quit. (Quit: Web client closed)
#2826 [23:20] <bigdaddyecig> thanks again, mucho appreciado
#2827 [23:20] <bigdaddyecig> have a good nite
#2828 [23:20] <nordet> bigdaddyecig there's a way to play offline
#2829 [23:20] <bigdaddyecig> nfs world????
#2830 [23:20] <nordet> yep
#2831 [23:20] <nordet> a mod i think
#2832 [23:21] <bigdaddyecig> will have to look into that....but offline would be a little weak, the whole draw for me was racing multiplayer
#2833 [23:21] <mattym> guys please continue tis conversation in a private chat or elsewhere, as you are getting a little off topic for this cahnnel
#2834 [23:21] <nordet> ok
#2835 [23:21] <bigdaddyecig> okay, thanks for the tip nordet
#2836 [23:22] <bigdaddyecig> l8r all
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#2838 [23:22] * IJoker [IJoker@notlogged] has joined #minecrafthelp
#2839 [23:22] <nordet> i get the same error, again
#2840 [23:22] <mattym> ??> nordet tools/teamviewer/quick-support
#2841 [23:22] <VoxelHead> nordet: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#2842 [23:22] <VoxelHead> nordet: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
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#2849 [23:52] * bob [bob@notlogged] has joined #minecrafthelp
#2850 [23:52] <bob> http://paste.ubuntu.com/11808299/
#2851 [23:52] <mattym> bob, One moment
#2852 [23:52] <bob> ok
#2853 [23:53] * Cecil [Cecil@notlogged] has quit. (Remote host closed the connection)
#2854 [23:53] * bob is now known as Guest78219
#2855 [23:53] <Guest78219> im still bob
#2856 [23:53] <mattym> Guest78219, I know
#2857 [23:53] <Guest78219> how do you identify
#2858 [23:53] <Guest78219> ok
#2859 [23:53] <mattym> Guest78219, bob is probably a username that has been taken, so dont worry about it
#2860 [23:53] <Guest78219> ok
#2861 [23:54] <Guest78219> im having trouble with my minecraft is my computer out of date
#2862 [23:54] <mattym> Guest78219, Download and Install the Catalyst Software Suite from http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#2863 [23:55] <Guest78219> ill be back
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#2865 [23:55] <Guest78219> its asking me about cookies
#2866 [23:56] <mattym> Guest78219, You may need to make sure they are enabled in your browser, if you cant download the file
#2867 [23:56] <mattym> Guest78219, One moment let me try and get you a direct link
#2868 [23:56] <Guest78219> do i do continue to site
#2869 [23:56] <Guest78219> ok
#2870 [23:56] <mattym> Guest78219, Try to use this direct download link http://www2.ati.com/drivers/amd-catalyst-omega-14.12-with-dotnet45-win7-64bit.exe
#2871 [23:57] <Guest78219> thx
#2872 [23:57] <mattym> Guest78219, Hmm that may not work
#2873 [23:57] * btree [btree@notlogged] has quit. (Ping timeout: 189 seconds)
#2874 [23:57] <mattym> Guest78219, If you can continue to site for the first link , try and find the download for Catalyst Software Suite
#2875 [23:58] * michael1313 [michael1313@notlogged] has joined #minecrafthelp
#2876 [23:58] <Guest78219> so i do the first link
#2877 [23:58] <mattym> Guest78219, Yeah
#2878 [23:58] <Guest78219> ok
#2879 [23:59] <Guest78219> do i do optional downloads
#2880 [23:59] <mattym> Guest78219, No
#2881 [23:59] <mattym> just the first download on the main page
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