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#11 [00:53] <daze> hello
#12 [00:53] <daze> i have a problem with minecraft
#13 [00:54] <daze> how do i put the crash message
#14 [00:55] <daze> anyone there to help me
#15 [00:56] <CubeTheThird> daze, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#16 [00:57] <daze> wat do i put the poster and the syntax
#17 [00:58] <CubeTheThird> daze, poster put crash or something (doesn't matter). Leave syntax as is
#18 [00:58] <daze> http://paste.ubuntu.com/11846331/
#19 [00:58] <CubeTheThird> daze, your render distance is set too high for older versions of the game
#20 [00:58] <daze> i see
#21 [00:59] <daze> wat do i make it too
#22 [01:00] <CubeTheThird> daze, I believe 12 or lower
#23 [01:00] <daze> ok
#24 [01:00] <daze> thank you sooo much
#25 [01:01] <daze> that will be all
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#29 [01:08] <mohammedali> my minecraft is crushed how i repaired?
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#34 [01:43] <bing132> I am having toubles download drivers
#35 [01:43] <bing132> downloading*
#36 [01:45] <bing132> My computer says that my drivers are up to date, but minecraft simply wont play, I have tried many ways to download drivers, but they can not find any drivers for my system, here is my computers info... http://paste.ubuntu.com/11846481/
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#45 [02:46] <mohammedali> http://paste.ubuntu.com/11846782/
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#51 [02:49] <mohammedali> http://paste.ubuntu.com/11846782/plain/
#52 [02:50] <mohammedali> my minecraft is crushed how i repaired?
#53 [02:50] <mohammedali> my minecraft is crushed how i repaired
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#57 [02:52] <Neon_Stefan> Hi guys ca someone german?
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#61 [02:54] <Neon_Stefan> I want too change my MinecraftSkin but I Dont Know my Security Answers and when i want to request to reset your security questions. < and its bugging... I got no email can someone help me pls sorry for bad english
#62 [02:55] <Neon_Stefan> No help?
#63 [02:55] <Neon_Stefan> Thx for the help -.-
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#68 [03:00] <Isabeller> My place block button is gone. I can'
#69 [03:00] <Isabeller> I can't* open chests or anything.
#70 [03:02] <Isabeller> Ok seriously this has been going on for weeks and no-one was able to help me. Can anyone actually help me?
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#76 [03:19] <Hi> How do I fix Java.lang thing.
#77 [03:20] <Hi> Hello
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#85 [03:42] <daan651> i need help
#86 [03:42] <daan651> minecraft
#87 [03:42] <CorruptPlayz> "I NEED HELP" MY SECRUITY questions i have forgot them and my email acc i ahve used to change then i have forgotten and its sayd its sending the info to another acc but it is the sae acc ??
#88 [03:42] <daan651> crash report
#89 [03:42] <daan651> helpo
#90 [03:43] <daan651> help me a crash report for minecraft
#91 [03:43] <CorruptPlayz> can anyone help me ?? i need to get someon to reset my email for changing my secruity question /?
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#102 [04:47] <Lucas_Snake> i have a problem can help me?
#103 [04:48] <Lucas_Snake> My minecraft no connect in the servers
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#105 [04:52] <Lucas_Snake> the error is this: ConnectException: Connection timed out: no futher information:
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#115 [05:37] <Peereezy> i need help purchasing minecraft
#116 [05:40] <Peereezy> is there currently a problem with credit card services?
#117 [05:40] <Peereezy> is there currently a problem with credit card services?
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#120 [05:47] <SaberSaint32> I need help
#121 [05:48] <SaberSaint32> Minecraft is like saying this Java.langand something else how do I fix?
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#123 [05:54] <Peereezy> is there currently a problem with credit card services?
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#126 [05:56] <Nikola> http://paste.ubuntu.com/11847619/,graphic carts outdated,cnat launch minecraft
#127 [05:56] <Nikola> cant
#128 [05:56] <Nikola> cant
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#150 [07:12] <michael1> hi mincraft crashed
#151 [07:12] <michael1> but i dont need help bye
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#178 [07:46] <masskoer> Forgot my minecraft email but still remember my username and password but when i try log in it says my account has been migrated i need help to find my emial
#179 [07:46] <masskoer> email
#180 [07:47] <Galaxy_2Alex> masskoer, Contact Mojang with your transaction ID
#181 [07:47] <Galaxy_2Alex> ??> masskoer account/trans-id
#182 [07:47] <VoxelHead> masskoer: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#183 [07:47] <VoxelHead> masskoer: If you used PaySafeCard, your transaction ID is the card number.
#184 [07:47] <Galaxy_2Alex> ??> masskoer account/send-email
#185 [07:47] <VoxelHead> masskoer: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#186 [07:47] <Afootpluto> masskoer, try all of your emails here https://minecraft.net/retrievename
#187 [07:48] <davi_crazy> I was in Sky Grind and all my buildings has gone, deseapear. //is it possible to recover it?
#188 [07:48] <Galaxy_2Alex> davi_crazy, We do not support mods or third party servers here.
#189 [07:49] <davi_crazy> thnks, but do you know where can I be helped about this?
#190 [07:49] <Galaxy_2Alex> davi_crazy, Mod author page or server website, I don't know what Sky Grind is.
#191 [07:49] <masskoer> I cant get my transaction id because it was a long time since i bought minecraft and i no longer have the card.
#192 [07:49] * Vintix [Vintix@notlogged] has joined #minecrafthelp
#193 [07:49] <Galaxy_2Alex> masskoer, Try Afootpluto's suggestion.
#194 [07:50] <Vintix> Hey, is anyone online?
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#196 [07:50] <masskoer> Thats the thing, i've tried all my emails but i just can't remember it.
#197 [07:50] <Vintix> Is anyone online that has the skills to help out?
#198 [07:51] <masskoer> if i provide like my billing location
#199 [07:51] <Galaxy_2Alex> masskoer, Try the transaction ID recovery ways here: http://help.mojang.com/customer/portal/articles/361380
#200 [07:51] * Vintix [Vintix@notlogged] has quit. (Client Quit)
#201 [07:51] <Galaxy_2Alex> masskoer, Without the transaction ID, you will not receive account support.
#202 [07:51] * Vintix [Vintix@notlogged] has joined #minecrafthelp
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#204 [07:52] <Vintix> So, um whenever I try logging into a server it gives me a few diffrent random errors.
#205 [07:52] <Galaxy_2Alex> Vintix, Just ask your question, as you are told to by the entrance messages.
#206 [07:52] <Vintix> Such as a bad packet error.
#207 [07:52] <Galaxy_2Alex> Vintix, Does it only happen on that particular server?
#208 [07:52] <Vintix> No, it happens on multiple.
#209 [07:53] * gametube_pvp [gametube_pvp@notlogged] has quit. (Client Quit)
#210 [07:53] <Galaxy_2Alex> Vintix, Does it also happen on the server "mctest.ae97.net"?
#211 [07:53] <Vintix> Let me see.
#212 [07:54] <Vintix> This'll be a second I just reinstalled Minecraft so its loading 1.8.7.
#213 [07:54] <masskoer> ok i don't remember the date of purchase to get my transaction id but, i have all the other requirments will that be enough?
#214 [07:55] <Galaxy_2Alex> masskoer, it should be enough, I'm not sure though. Just try it.
#215 [07:55] <Vintix> These are all the errors i get if you were wondering:
#216 [07:55] <Vintix> Badly compressed packet - size of 45 is below server threshold of 256 Incorrect header check Simply just Disconnected Badly compressed packet - size 165558635 is larger than protocol maximum of 2097152 OutOfBoundsException:readerIndex(1087) + length(111) exceeds writerIndex(1087): UnpooledHeapByteBuf(ridx: 1087, widx: 1087, cap: 1087/1087) An existing connection was forcibly closed by the remote host Badly compressed packet - size of 61 is below server
#217 [07:56] <Galaxy_2Alex> Vintix, All sound like modded server errors.
#218 [07:56] <Vintix> No mods.
#219 [07:56] <Vintix> Just vanilla 1.8.7
#220 [07:56] <Galaxy_2Alex> Vintix, I mean mods like Bukkit, that are only running on a server
#221 [07:56] <Vintix> I get them when I try to connect to Mineplex.
#222 [07:57] <Vintix> Or the archon if you know what that is.
#223 [07:57] <Galaxy_2Alex> Vintix, If you don't have any issues with the test server I give you, contact the corresponding servers since it's an issue on their side.
#224 [07:58] <Vintix> Now Minecraft wont launch from the launcher ;-;
#225 [07:58] <Galaxy_2Alex> Vintix, Any error message?
#226 [07:58] <Vintix> I cant open Minecraft.
#227 [07:58] <Galaxy_2Alex> Vintix, The launcher, or the game?
#228 [07:58] <Vintix> The launcher at the moment.
#229 [07:58] <Vintix> I mean the game.
#230 [07:59] <Galaxy_2Alex> Vintix, So the launcher itself is still opening?
#231 [07:59] <Vintix> Yep, it keeps saying "Downloading" then it eventually says "Play" when I click play it downloads again.
#232 [07:59] <Galaxy_2Alex> ??> Vintix launcher/log
#233 [07:59] <VoxelHead> Vintix: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#234 [08:00] <VoxelHead> Vintix: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#236 [08:00] <Vintix> Okay.
#237 [08:01] <Vintix> http://paste.ubuntu.com/11848239/
#238 [08:01] <Afootpluto> Vintix, set you system time back to july 1
#239 [08:02] <Vintix> Alright.
#240 [08:02] * Ghostiepie [Ghostiepie@notlogged] has joined #minecrafthelp
#241 [08:03] <Vintix> Set it back to july 1st
#242 [08:03] <Ghostiepie> my amd doesnt work how can i fix that
#243 [08:03] <Ghostiepie> ?
#244 [08:04] <Afootpluto> Ghostiepie, do you have a dxdiag?
#245 [08:04] * Lugge [Lugge@notlogged] has joined #minecrafthelp
#246 [08:04] <Vintix> What do I do from here?
#247 [08:04] <Ghostiepie> what is that
#248 [08:05] <Vintix> I tried launching it again and I got this:
#249 [08:05] <Vintix> Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#250 [08:05] <Ghostiepie> i need help
#251 [08:05] <Galaxy_2Alex> ??> Ghostiepie win(dxdiag
#252 [08:05] <Galaxy_2Alex> ??> Ghostiepie win/dxdiag
#253 [08:05] <VoxelHead> Ghostiepie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#254 [08:05] <Lugge> Hi! What is the problem IF you can't join a server becuse its saying Internal Exception: io.netty.handler.codec.DecoderException: java.util.zip.DataFormatException: incorrect header check?
#255 [08:05] <Galaxy_2Alex> Vintix, Redownload MC again.
#256 [08:06] <Vintix> I've down that 5 times.
#257 [08:06] <Vintix> Done*
#258 [08:06] <Vintix> Lugge, that is one of the many messages yes.
#259 [08:06] <Ghostiepie> the link doesnt work
#260 [08:06] <Vintix> I get that quite frequently.
#261 [08:06] <Galaxy_2Alex> Vintix, It's probably needed one more time because it downloaded files incorrectly the last time.
#262 [08:06] <Lugge> Yhea? Whats wrong?
#263 [08:06] <Galaxy_2Alex> Ghostiepie, Please send us the link.
#264 [08:07] <Galaxy_2Alex> Lugge, One moment please.
#265 [08:07] <Vintix> Galaxy.
#266 [08:07] <Lugge> Ok
#267 [08:07] <Vintix> The launcher somehow loaded I'm in Minecraft.
#268 [08:07] <Vintix> What was that server IP again?
#269 [08:07] <Galaxy_2Alex> Vintix, mctest.ae97.net
#270 [08:07] <Ghostiepie> wich link?
#271 [08:07] <Galaxy_2Alex> Lugge, On which server does this happen?
#272 [08:08] <Galaxy_2Alex> ??> Ghostiepie win/dxdiag
#273 [08:08] <VoxelHead> Ghostiepie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#274 [08:08] <Galaxy_2Alex> Ghostiepie, Follow the instructions on this page please.
#275 [08:08] <Lugge> every one
#276 [08:08] <Vintix> Yep, it works fine.
#277 [08:09] <Vintix> Wait...
#278 [08:09] <Vintix> I just got disconnected for:
#279 [08:09] * stefnieystym [stefnieystym@notlogged] has quit. (Ping timeout: 204 seconds)
#280 [08:09] <Galaxy_2Alex> Lugge, Does it also happen on mctest.ae97.net?
#281 [08:09] <Vintix> Internal Exception: io.netty.handler.codec.CorruptedFrameException: length wider than 21-bit
#282 [08:09] * baumx_ [baumx_@notlogged] has quit. (Ping timeout: 204 seconds)
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#284 [08:10] <Lugge> I Will try
#285 [08:10] <Galaxy_2Alex> Vintix, Are you using any mods?
#286 [08:10] <Lugge> No
#287 [08:10] <Vintix> No, vanilla 1.8.7 Minecraft.
#288 [08:10] <Lugge> Ohh
#289 [08:10] <Galaxy_2Alex> Lugge, Only messages starting with your username are for you.
#290 [08:10] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#291 [08:10] <Lugge> Ok
#292 [08:11] <Vintix> Is there any fix to this?
#293 [08:11] <Galaxy_2Alex> ??> Vintix tools/hjt
#294 [08:11] <VoxelHead> Vintix: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#295 [08:11] <VoxelHead> Vintix: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#296 [08:13] <Vintix> Download it correct?
#297 [08:13] <Galaxy_2Alex> Vintix, Yes.
#298 [08:13] <Lugge> Its working on mctest.ae97.net
#299 [08:14] <Galaxy_2Alex> Lugge, Contact the server owners of the servers you have an issue with, it's a problem on their side, most likely mith modified servers.
#300 [08:14] <Lugge> So I can play on vanila servers?
#301 [08:14] <Vintix> http://paste.ubuntu.com/11848331/
#302 [08:15] <Vintix> Done.
#303 [08:15] * Raf [Raf@notlogged] has joined #minecrafthelp
#304 [08:15] <Galaxy_2Alex> Vintix, Having multiple Antivirus programs is bad.
#305 [08:15] <Vintix> Oh ;-;
#306 [08:15] <Galaxy_2Alex> Vintix, Remove either Kaspersky or ESET.
#307 [08:15] * paky00 [paky00@notlogged] has joined #minecrafthelp
#308 [08:15] <Galaxy_2Alex> Vintix, and tell me which one you are going to keep, there may be further things you'll have to do.
#309 [08:16] <Vintix> ESET.
#310 [08:16] <Galaxy_2Alex> ??> Vintix av/eset
#311 [08:16] <VoxelHead> Vintix: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix this, open the advanced setup and follow this diagram: http://kb.eset.com/library/ESET/KB%20Team%20Only/SOLN3076/SOLN3076FIG1-3C.png
#312 [08:16] <VoxelHead> Vintix: Then, try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#313 [08:17] * paky00 [paky00@notlogged] has quit. (Client Quit)
#314 [08:17] <Lugge> I wars kicked now from the test server! Length wider Than 21-bit!!!
#315 [08:17] <Galaxy_2Alex> Lugge, Alright, sorry then. I only found reports from modded servers.
#316 [08:17] <Galaxy_2Alex> ??> Lugge tools/hjt
#317 [08:17] <VoxelHead> Lugge: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#318 [08:17] <VoxelHead> Lugge: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#319 [08:18] <Lugge> Ok
#320 [08:19] <Vintix> Alright.
#321 [08:19] <Vintix> Done.
#322 [08:19] * pietrocosta10 [pietrocosta10@notlogged] has joined #minecrafthelp
#323 [08:19] <Vintix> Am I free to remove kasperky?
#324 [08:20] <Galaxy_2Alex> Vintix, Yes.
#325 [08:20] <Vintix> Alright.
#326 [08:20] <Ghostiepie> it doenst work guys
#327 [08:20] <Galaxy_2Alex> Ghostiepie, Please give us the link to your DxDiag.
#328 [08:21] * pietrocosta10 [pietrocosta10@notlogged] has quit. (Client Quit)
#329 [08:21] <Ghostiepie> http://paste.ubuntu.com/11848341/
#330 [08:22] <Galaxy_2Alex> Ghostiepie, That is not the full DxDiag, please follow the instructions again and copy the full DxDiag.txt file this time.
#331 [08:22] <Ghostiepie> okay
#332 [08:22] <Vintix> So, from here ESET is spamming me with other things.
#333 [08:22] <Vintix> Non-Minecraft related things.
#334 [08:23] <Galaxy_2Alex> Vintix, "Then, try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE."
#335 [08:23] <Vintix> I've done that.
#336 [08:23] <Vintix> It is coming up with non-related Minecraft things such as the newest Host process for Windows Services.
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#339 [08:24] <Ghostiepie> http://paste.ubuntu.com/11848374/
#340 [08:24] <Ghostiepie> is that ok?
#341 [08:25] <Galaxy_2Alex> Ghostiepie, Contact Samsung to receive apporpiate drivers for your Laptop.
#342 [08:25] <Ghostiepie> how can i do that
#343 [08:26] <Ghostiepie> ?
#344 [08:26] <Lugge> I can't open hijackthis
#345 [08:27] <Galaxy_2Alex> Ghostiepie, http://www.samsung.com/us/support/
#346 [08:27] <Galaxy_2Alex> Lugge, What does it say if you try?
#347 [08:27] <Ghostiepie> what can i say to samsung?
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#349 [08:28] <Vintix> http://gyazo.com/1538e77d4d95c1fbb2c28815344159b9
#350 [08:28] <Vintix> ESET is giving me these things.
#351 [08:28] <Vintix> About google.
#352 [08:28] <Vintix> And my programs that I ruin with google.
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#354 [08:28] <Ghostiepie> galaxy what am i supost to say
#355 [08:29] <Galaxy_2Alex> Ghostiepie, That you are looking for display drivers for you Laptop.
#356 [08:29] <Galaxy_2Alex> Vintix, Do "Yes, always" with all programs you trust.
#357 [08:30] <Vintix> Alright.
#358 [08:30] <Galaxy_2Alex> Vintix, With Minecraft however, do "Exclude".
#359 [08:30] <Ghostiepie> okay
#360 [08:30] <Vintix> I'ts fixed <3
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#363 [08:31] <Ghostiepie> where can i say that
#364 [08:31] * nwppl [nwppl@notlogged] has joined #minecrafthelp
#365 [08:31] <Galaxy_2Alex> Ghostiepie, http://www.samsung.com/us/support/#humanHelp
#366 [08:32] <Lugge> C:\Users\myname\downloads\hijackthis.exe is not a valid win32 program
#367 [08:32] * lugge_ [lugge_@notlogged] has joined #minecrafthelp
#368 [08:32] <Lugge> Message lugge_ now
#369 [08:33] <Lugge> Its on My computer
#370 [08:33] <Lugge> This is on My ipad
#371 [08:33] <lugge_> hI
#372 [08:33] <Vintix> Thank you guys soo much for helping me out.
#373 [08:33] <nwppl> when i try to play mincraft it says unable to update native launcher
#374 [08:33] <Vintix> I'll be back if I need fore help.
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#376 [08:34] <Galaxy_2Alex> Lugge, Redownload it please, and try again.
#377 [08:34] * omarer90 [omarer90@notlogged] has joined #minecrafthelp
#378 [08:34] <Galaxy_2Alex> nwppl, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#379 [08:34] <nwppl> k
#380 [08:35] <lugge_> hijackthis? shuld I download that one mor time?
#381 [08:35] <lugge_> more
#382 [08:36] <Galaxy_2Alex> lugge_, Yes, on Windows though please.
#383 [08:36] <Galaxy_2Alex> oh wait
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#397 [08:56] <abbob1> Hello?
#398 [08:56] <Afootpluto> hi
#399 [08:57] <abbob1> can you help me?
#400 [08:57] <Afootpluto> with?
#401 [08:57] <abbob1> How do I sell 1 silk touch book with essentials trade sign?
#402 [08:57] <Afootpluto> ??> abbob1 mods
#403 [08:57] <VoxelHead> abbob1: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#404 [08:58] <VoxelHead> abbob1: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#405 [08:58] <abbob1> I dont have a mod.....
#406 [08:58] <abbob1> ???
#407 [08:58] <Afootpluto> abbob1, essentials is a mod
#408 [08:58] <abbob1> plugin ;)
#409 [08:58] <Afootpluto> plugin is a mod
#410 [08:59] <abbob1> whatever
#411 [08:59] <Galaxy_2Alex> "This channel is not a venue for mod support, or support for modded clients or servers."
#412 [08:59] <Galaxy_2Alex> "This channel is not a venue for mod support, or support for modded clients or servers."
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#428 [09:16] <PoweredLights_YT> Hello! I cant connect to minecraft launcher or the mojang site with my account! Someone help me please!
#429 [09:17] <PoweredLights_YT> And i tried to change my password
#430 [09:17] <PoweredLights_YT> But didnt work
#431 [09:17] <Afootpluto> ??> PoweredLights_YT account/send-email
#432 [09:17] <VoxelHead> PoweredLights_YT: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#433 [09:20] <PoweredLights_YT> where i find my transaction id
#434 [09:20] <PoweredLights_YT> is in my email?
#435 [09:21] <Galaxy_2Alex> ??> PoweredLights_YT account/trans-id
#436 [09:21] <VoxelHead> PoweredLights_YT: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#437 [09:21] <VoxelHead> PoweredLights_YT: If you used PaySafeCard, your transaction ID is the card number.
#438 [09:21] <PoweredLights_YT> i found it in my email
#439 [09:22] <PoweredLights_YT> my order id and my transaction id
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#443 [09:24] * VoxelHead kicked Peter from #minecrafthelp (Reason: eter :Banned: Nothing good comes from these.)
#444 [09:26] * Remi2005pl [Remi2005pl@notlogged] has joined #minecrafthelp
#445 [09:26] <Remi2005pl> witam
#446 [09:27] <PoweredLights_YT> i emailed mojang?
#447 [09:28] <PoweredLights_YT> *i emailed mojang
#448 [09:28] <Remi2005pl> damian.kodeniec@gmail.com
#449 [09:28] * Bombdotcom47 [Bombdotcom47@notlogged] has joined #minecrafthelp
#450 [09:29] <Bombdotcom47> hi
#451 [09:29] <PoweredLights_YT> now i wait
#452 [09:29] <PoweredLights_YT> ?
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#456 [09:42] <Vintix> Hey.
#457 [09:42] <Afootpluto> hi
#458 [09:43] <Vintix> So, when I try and launch a version it tells me to re download it
#459 [09:43] * pao [pao@notlogged] has joined #minecrafthelp
#460 [09:44] <Vintix> Well, I click "Download" and then it comes up with "Play" when I click "Play" it starts downloading again.
#461 [09:45] <pao> I can't seem to log in to my Minecraft account, but when I send a list of all my accounts to my email, my account shows up. I don't know what's going on
#462 [09:45] <pao> When I send a password reset form to that same email, it doesn't send.
#463 [09:45] <pao> Any help?
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#465 [09:47] * CuzImFat [CuzImFat@notlogged] has joined #minecrafthelp
#466 [09:47] <CuzImFat> Hello
#467 [09:47] <CuzImFat> I have an Problem
#468 [09:47] <CuzImFat> Is here any1 ?
#469 [09:47] * idontknowwhatmyusernameishelp1 [idontknowwhatmyusernameishelp1@notlogged] has joined #minecrafthelp
#470 [09:48] <Vintix> @VoxelHead
#471 [09:48] <idontknowwhatmyusernameishelp1> hello?
#472 [09:48] * CuzImFat [CuzImFat@notlogged] has quit. (Client Quit)
#473 [09:48] * CuzImFat [CuzImFat@notlogged] has joined #minecrafthelp
#474 [09:48] <Lord_Ralex> idontknowwhatmyusernameishelp1, get a shorter nickname using /nick
#475 [09:48] <idontknowwhatmyusernameishelp1> ?
#476 [09:48] <CuzImFat> Hello
#477 [09:48] <idontknowwhatmyusernameishelp1> ok
#478 [09:48] <CuzImFat> Hello
#479 [09:48] * idontknowwhatmyusernameishelp1 is now known as shorterusername
#480 [09:48] <shorterusername> ok
#481 [09:48] <shorterusername> i cant start my minecraft
#482 [09:48] <CuzImFat> When i log in with my Username and my Passwort , that Message come : InvalidCredentialsException: Invalid Credentials
#483 [09:49] * saariwaar [saariwaar@notlogged] has joined #minecrafthelp
#484 [09:49] <CuzImFat> When i log in with my Username and my Passwort , that Message come : InvalidCredentialsException: Invalid Credentials
#485 [09:50] <shorterusername> my minecraft doesnt start there stands Lack of updated graphics drivers
#486 [09:50] <shorterusername> could someone help me
#487 [09:50] <CuzImFat> When i log in with my Username and my Passwort , that Message come : InvalidCredentialsException: Invalid Credentials
#488 [09:50] <CuzImFat> When i log in with my Username and my Passwort , that Message come : InvalidCredentialsException: Invalid Credentials
#489 [09:51] * saariwaar [saariwaar@notlogged] has left #minecrafthelp
#490 [09:51] <CuzImFat> shorterusername i think you must update you GraphicCard Driver.
#491 [09:51] <shorterusername> ok
#492 [09:51] <shorterusername> how?
#493 [09:51] <PoweredLights_YT> cuzimfat that happened to me too
#494 [09:51] <PoweredLights_YT> cant connect to minecraft
#495 [09:51] <CuzImFat> PoweredLights_YT What must i Do?
#496 [09:51] <Afootpluto> ??> PoweredLights_YT account/send-email
#497 [09:51] <VoxelHead> PoweredLights_YT: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#498 [09:51] <CuzImFat> PoweredLights_YT did you fix it ?
#499 [09:51] <Afootpluto> ??> CuzImFat account/send-email
#500 [09:52] <CuzImFat> What is that ?
#501 [09:52] <Afootpluto> CuzImFat, do what VoxelHead just said
#502 [09:52] <CuzImFat> But this is the Account from my friend
#503 [09:52] <PoweredLights_YT> i did that
#504 [09:52] <shorterusername> could someone send me a link to a toturial where i can update my grahic driver?
#505 [09:52] <Afootpluto> shorterusername, do you have a dxdiag?
#506 [09:53] <PoweredLights_YT> i did send an email
#507 [09:53] <shorterusername> idk
#508 [09:53] <Afootpluto> PoweredLights_YT, wait for them to reply
#509 [09:53] <PoweredLights_YT> ok thank you
#510 [09:53] <Afootpluto> ??> shorterusername win/dxdiag
#511 [09:53] <VoxelHead> shorterusername: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#512 [09:53] <shorterusername> i do not think i have dxiag
#513 [09:53] <shorterusername> i have windows
#514 [09:54] <Afootpluto> shorterusername, do what VoxelHead said
#515 [09:54] <shorterusername> ok
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#522 [10:03] <shorterusername> so could you help me now? my mc name is WaschiBaschi http://paste.ubuntu.com/11848969/
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#525 [10:04] <CubeTheThird> shorterusername, one moment
#526 [10:04] <shorterusername> ty :)
#527 [10:04] <OutragedSquare6> okj
#528 [10:04] * nordet [nordet@notlogged] has joined #minecrafthelp
#529 [10:04] <CubeTheThird> shorterusername, download and install http://www.nvidia.com/download/driverResults.aspx/82467/en-us
#530 [10:04] <shorterusername> ok
#531 [10:04] <shorterusername> ty sooo much =D
#532 [10:05] <OutragedSquare6> ok i need reel help
#533 [10:05] <nordet> my minecraft do not want to start
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#535 [10:05] <CubeTheThird> OutragedSquare6, what's the problem?
#536 [10:06] <CubeTheThird> nordet, what happens?
#537 [10:06] <nordet> it crash at start
#538 [10:06] <CubeTheThird> nordet, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#539 [10:06] <nordet> http://paste.ubuntu.com/11848922/
#540 [10:06] * darwinjavier4 [darwinjavier4@notlogged] has joined #minecrafthelp
#541 [10:07] <CubeTheThird> nordet, does it happen without mods?
#542 [10:07] <darwinjavier4> hello
#543 [10:07] <urielsalis> hi darwinjavier4
#544 [10:07] <nordet> yes it does
#545 [10:07] <CubeTheThird> nordet, do you have a dxdiag report?
#546 [10:08] <darwinjavier4> yes
#547 [10:08] <darwinjavier4> http://paste.ubuntu.com/11848952/
#548 [10:08] <urielsalis> darwinjavier4, one moment
#549 [10:08] <nordet> yes there it is http://paste.ubuntu.com/11848949/
#550 [10:08] <urielsalis> darwinjavier4, we need the full dxdiag report
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#552 [10:08] <darwinjavier4> http://paste.ubuntu.com/11848952/
#553 [10:08] <CubeTheThird> nordet, download and install http://www.nvidia.com/download/driverResults.aspx/82467/en-us
#554 [10:08] <urielsalis> nordet, download and install https://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#555 [10:08] <CubeTheThird> oh oops
#556 [10:08] * OutragedSquare6 [OutragedSquare6@notlogged] has quit. (Client Quit)
#557 [10:08] <CubeTheThird> wrong link
#558 [10:08] <nordet> hum...
#559 [10:08] * Robinster [Robinster@notlogged] has quit. (Client Quit)
#560 [10:08] <nordet> nvidia?
#561 [10:08] <CubeTheThird> nordet, get the one urielsalis gave you
#562 [10:09] <urielsalis> darwinjavier4, we need the full dxdiag
#563 [10:09] <darwinjavier4> ok
#564 [10:09] <nordet> new drivers from yesterday nice
#565 [10:09] <urielsalis> yup :)
#566 [10:11] * saladus145 [saladus145@notlogged] has joined #minecrafthelp
#567 [10:11] <nordet> what drivers i have right now? i went here a couple times this week, LIKE YESTERDAY and they told me to download the last ones from december, it worked temporrally but now i'm back here
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#569 [10:12] <urielsalis> nordet, we cant know that, only that they werent updated as that error showed up
#570 [10:12] <darwinjavier4> urielsalis
#571 [10:12] <nordet> ok
#572 [10:12] <urielsalis> darwinjavier4, yes?
#573 [10:12] <darwinjavier4> http://paste.ubuntu.com/11849046/
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#575 [10:13] * xXjebbussXx [xXjebbussXx@notlogged] has joined #minecrafthelp
#576 [10:13] <urielsalis> darwinjavier4, download and install http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
#577 [10:13] * EasaJs_ [EasaJs_@notlogged] has joined #minecrafthelp
#578 [10:14] <EasaJs_> http://paste.ubuntu.com/11849016/
#579 [10:14] <urielsalis> EasaJs_, download and install https://downloadcenter.intel.com/download/18231
#580 [10:15] <EasaJs_> desculpa eu n falo inglês eu to com problema ao logar no meu minercaft
#581 [10:15] <urielsalis> ??> EasaJs_ lang/pt
#582 [10:15] <VoxelHead> EasaJs_: N�s s� falamos ingl�s aqui. Voc� pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#583 [10:15] <urielsalis> <urielsalis> EasaJs_, download and install https://downloadcenter.intel.com/download/18231
#584 [10:16] <nordet> could i understand what cause the crash exaclty? just because the drivers are outdated?
#585 [10:17] * ghouma [ghouma@notlogged] has quit. (Quit: Web client closed)
#586 [10:17] <EasaJs_> what it is what u ta pendindo for me to download? will solve my poblema?
#587 [10:17] <urielsalis> nordet, generaly that
#588 [10:18] <urielsalis> nordet, is that OpenGL is not installed with the driver or is outdated
#589 [10:18] <nordet> oh ok
#590 [10:18] <urielsalis> nordet, Windows update drivers generally dont include OpenGL support, but manufactures do
#591 [10:18] <EasaJs_> I need to update my driver how I do it?
#592 [10:18] <nordet> i do update drivers on the AMD site so i don't know
#593 [10:19] <urielsalis> EasaJs_, <urielsalis> EasaJs_, download and install https://downloadcenter.intel.com/download/18231
#594 [10:19] <EasaJs_> ok
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#596 [10:20] <EasaJs_> No virus is not it?
#597 [10:20] <urielsalis> EasaJs_, no virus
#598 [10:20] * xXjebbussXx [xXjebbussXx@notlogged] has quit. (Quit: Web client closed)
#599 [10:20] * isadora101204 [isadora101204@notlogged] has joined #minecrafthelp
#600 [10:20] <EasaJs_> ok
#601 [10:21] <nordet> a support center would tell customers to download viruses, yep, very likely
#602 [10:21] <nordet> no it's not likely
#603 [10:21] <PoweredLights_YT> hello im back
#604 [10:21] <urielsalis> And if they were going to do that, they will tell the user if that had viruses
#605 [10:22] <PoweredLights_YT> so.. now i can connect to mojang site and minecraft.net but i cant on the minecraft launcher
#606 [10:22] <PoweredLights_YT> with my email and pass
#607 [10:22] * OutragedSquare6 [OutragedSquare6@notlogged] has joined #minecrafthelp
#608 [10:22] <urielsalis> PoweredLights_YT, what happens when you try?
#609 [10:22] <nordet> unless they want to get in a pursuit lol
#610 [10:22] <urielsalis> nordet, :P
#611 [10:23] <OutragedSquare6> "DD:D:
#612 [10:23] <OutragedSquare6> tT"T%"T"T"T"T"T"T"}T
#613 [10:23] <OutragedSquare6> T
#614 [10:23] <OutragedSquare6> TT""T"TT
#615 [10:23] <OutragedSquare6> "T
#616 [10:23] <PoweredLights_YT> It says "InvalidCredentialsException: Invalid Credentials""
#617 [10:23] <OutragedSquare6> T"T
#618 [10:23] <OutragedSquare6> "
#619 [10:23] <OutragedSquare6> T"
#620 [10:23] <OutragedSquare6> T"
#621 [10:23] * baumx [baumx@notlogged] has quit. (Quit: Web client closed)
#622 [10:23] <CubeTheThird> OutragedSquare6, please don't spam
#623 [10:23] <OutragedSquare6> "
#624 [10:23] <OutragedSquare6> "T
#625 [10:23] <OutragedSquare6> "t
#626 [10:23] <OutragedSquare6> "t
#627 [10:23] <urielsalis> OutragedSquare6, stop or you wll get banned
#628 [10:23] <PoweredLights_YT> and the password is incorrect
#629 [10:23] * isadora101204 [isadora101204@notlogged] has quit. (Client Quit)
#630 [10:23] * CubeTheThird kicked OutragedSquare6 from #minecrafthelp (Reason: utragedSquare6 :OutragedSquare6)
#631 [10:24] <urielsalis> PoweredLights_YT, try to login again
#632 [10:24] <PoweredLights_YT> ok
#633 [10:24] <urielsalis> PoweredLights_YT, and check that you are using the correct password
#634 [10:24] <Afootpluto> PoweredLights_YT, I have told you what you had to do
#635 [10:24] <PoweredLights_YT> worked thanks
#636 [10:24] <PoweredLights_YT> i wrote again the email
#637 [10:24] <nordet> hum... now i see in larged weird resolution
#638 [10:25] <urielsalis> nordet, wait till it finishes installing
#639 [10:26] * PoweredLights_YT [PoweredLights_YT@notlogged] has quit. (Quit: Web client closed)
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#643 [10:34] <nordet> ''No AMD graphics driver is installed, or the AMD driver is not functioning properly. Please install the AMD driver appropriate for your AMD hardware.'' now i see in full resolution but wih the screen cut
#644 [10:34] <nordet> with(
#645 [10:34] <nordet> with*
#646 [10:34] * sarah_ [sarah_@notlogged] has quit. (Quit: Web client closed)
#647 [10:34] <CubeTheThird> nordet, did the installation of the driver finish?
#648 [10:35] * senorjizzy [senorjizzy@notlogged] has quit. (Client Quit)
#649 [10:35] <nordet> yes but with telling me this error message
#650 [10:35] <nordet> i see in full resolution but my screen is ''cut''
#651 [10:35] * darwinjavier4 [darwinjavier4@notlogged] has quit. (Ping timeout: 204 seconds)
#652 [10:35] <nordet> every sides is cut
#653 [10:35] * mcpehappy [mcpehappy@notlogged] has joined #minecrafthelp
#654 [10:36] <mcpehappy> Hello
#655 [10:36] <mcpehappy> Is anyone there?
#656 [10:36] <CubeTheThird> nordet, reboot your computer
#657 [10:36] <nordet> let's see
#658 [10:36] <CubeTheThird> mcpehappy, do you need something?
#659 [10:36] <mcpehappy> gthank for replying cube the third
#660 [10:37] <mcpehappy> thanks*
#661 [10:37] <nordet> gonna restart my computer, coming back
#662 [10:37] <nordet> wat, do you want i run dxdiag, may be it will find a problem
#663 [10:37] <nordet> wait
#664 [10:37] <mcpehappy> I have a problem can you help me?
#665 [10:37] <nordet> .
#666 [10:37] <CubeTheThird> mcpehappy, what's the problem?
#667 [10:37] <CubeTheThird> nordet, reboot your computer
#668 [10:38] <nordet> ok, coming back
#669 [10:38] <mcpehappy> It's about my mcpe 0.11.1 servers
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#672 [10:41] <CubeTheThird> ..go on..
#673 [10:41] * nordet [nordet@notlogged] has quit. (Ping timeout: 204 seconds)
#674 [10:43] <mcpehappy> When I connect to the server in mcpe, it shows that I am floating in the sky then I cannot chat then when i see a person it's kinda logging
#675 [10:43] <CubeTheThird> mcpehappy, this happens with any server?
#676 [10:43] <mcpehappy> Then I can only use my camera to rotate but I can't move in the air
#677 [10:43] <mcpehappy> yes, any sevrver
#678 [10:44] <CubeTheThird> mcpehappy, can you run a test on speedtest.net
#679 [10:44] <mcpehappy> In the internet?
#680 [10:45] * nordet [nordet@notlogged] has joined #minecrafthelp
#681 [10:45] <nordet> hey, i'm back, same problem
#682 [10:46] <CubeTheThird> mcpehappy, that's right
#683 [10:46] <CubeTheThird> nordet, can you try reinstalling the driver?
#684 [10:46] * adam [adam@notlogged] has joined #minecrafthelp
#685 [10:46] <mcpehappy> Shall i download it?
#686 [10:47] <nordet> i would try but i don't see my card in the supported graphics card of the drivers
#687 [10:47] <CubeTheThird> mcpehappy, .. download what? It's an online internet speed test
#688 [10:48] <nordet> gonna ry again
#689 [10:48] <nordet> try
#690 [10:49] <mcpehappy> Ohh ok
#691 [10:49] <CubeTheThird> nordet, is this the driver you downloaded? http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#692 [10:49] <nordet> yes
#693 [10:50] <CubeTheThird> nordet, it should support your graphics card...
#694 [10:50] * Jimmybad [Jimmybad@notlogged] has joined #minecrafthelp
#695 [10:51] <nordet> i have the AMD Radeon HD series 5450 you sure?
#696 [10:51] * Zak [Zak@notlogged] has joined #minecrafthelp
#697 [10:51] <CubeTheThird> nordet, 100% sure
#698 [10:51] <mcpehappy> Sir, can i do it in the laptop or in the tablet?
#699 [10:51] <Zak> I need help with my minecraft
#700 [10:51] <mcpehappy> Because the the speed test net. needs adobe flash player
#701 [10:52] <CubeTheThird> mcpehappy, ah. Use testmy.net instead
#702 [10:52] <CubeTheThird> Zak, what's the problem?
#703 [10:52] <Zak> I need help when i opening miecraft
#704 [10:52] * Woelkchen [Woelkchen@notlogged] has joined #minecrafthelp
#705 [10:52] * SteveMeier2004 [SteveMeier2004@notlogged] has joined #minecrafthelp
#706 [10:53] <CubeTheThird> Zak, ok. What's the problem
#707 [10:53] <Woelkchen> Can someone help me? :x
#708 [10:53] <GreyVulpine> Woelkchen - With?
#709 [10:53] <SteveMeier2004> The Game won´t start. The Grafik Card needs an Update
#710 [10:54] <GreyVulpine> SteveMeier2004 - Got a dxdiag report link?
#711 [10:54] <Woelkchen> I cant purchase minecraft <.<
#712 [10:54] * hi [hi@notlogged] has joined #minecrafthelp
#713 [10:54] <mcpehappy> Sir. Download Test or Upload Test
#714 [10:54] <GreyVulpine> Woelkchen - And what happens when you try?
#715 [10:54] <SteveMeier2004> Where can i get a dxdiag?
#716 [10:54] <CubeTheThird> mcpehappy, dual test
#717 [10:54] <GreyVulpine> SteveMeier2004 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#718 [10:55] <SteveMeier2004> Thanks. I will try it
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#720 [10:55] <Woelkchen> If i would pay there is the message ""our order request is invalid and can't be processed. Please try again or contact customer support.""
#721 [10:55] <EmilMadsen> I don't know the answers to my security questions
#722 [10:55] <GreyVulpine> EmilMadsen - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#723 [10:55] * EmilMadsen [EmilMadsen@notlogged] has quit. (Client Quit)
#724 [10:56] <mcpehappy> Then what will I do sir?
#725 [10:56] * senpao [senpao@notlogged] has joined #minecrafthelp
#726 [10:56] <CubeTheThird> Woelkchen, what method of payment are you using?
#727 [10:56] * hi [hi@notlogged] has quit. (Client Quit)
#728 [10:56] <Woelkchen> I want use Paypal
#729 [10:56] * Zak [Zak@notlogged] has quit. (Ping timeout: 204 seconds)
#730 [10:56] <CubeTheThird> Woelkchen, do you have sufficient funds on your paypal?
#731 [10:56] <senpao> VoxelHead I can't seem to log in to Minecraft. I reset my password and it still gives me an 'Invalid Credentials' error. Help?
#732 [10:57] <CubeTheThird> senpao, are you able to login to account.mojang.com/me
#733 [10:57] <CubeTheThird> and VoxelHead is a robot by the way
#734 [10:57] <senpao> let me test
#735 [10:57] <senpao> I know
#736 [10:57] <Jimmybad> cant connect to realms getting java io exception
#737 [10:57] <nordet> reinstalled it and guess what? same error message and same resolution bug
#738 [10:57] <CubeTheThird> Jimmybad, what's the complete error message?
#739 [10:57] <CubeTheThird> nordet, what's the error message?
#740 [10:57] <senpao> No, I can't log in to account.mojang.com/me
#741 [10:58] <CubeTheThird> senpao, then you will have to contact Mojang
#742 [10:58] <CubeTheThird> ??> senpao mojang/email
#743 [10:58] <VoxelHead> senpao: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#744 [10:58] <VoxelHead> senpao: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#745 [10:58] <mcpehappy> sIR
#746 [10:58] <mcpehappy> The test is odne
#747 [10:58] <mcpehappy> done
#748 [10:58] <CubeTheThird> mcpehappy, please give the results
#749 [10:59] <Jimmybad> ok I will get it
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#751 [10:59] <mcpehappy> Download::113Kbps Upload::471 is that it?
#752 [11:00] <nordet> No AMD graphics driver is installed, or the AMD driver is not functioning properly. Please install the AMD driver appropriate for your AMD hardware.
#753 [11:00] * Woelkchen [Woelkchen@notlogged] has quit. (Ping timeout: 204 seconds)
#754 [11:01] <nordet> should i run dxdiag?
#755 [11:01] <mcpehappy> Or TiP-Min:: 0.03 Mbps / Mid::0.16 / Max:: 41.94Mbps
#756 [11:01] <CubeTheThird> mcpehappy, hmm that's seems quite low. Have you always had this issue?>
#757 [11:01] <CubeTheThird> nordet, go ahead. Not sure if it will be useful though
#758 [11:01] <mcpehappy> Just in the servers
#759 [11:02] <nordet> no problem found of my display
#760 [11:02] <CubeTheThird> mcpehappy, are you connected to wifi, or using a data plan?
#761 [11:02] <mcpehappy> wifi sir
#762 [11:02] <GreyVulpine> nordet - Please give us the link to your new dxdiag
#763 [11:02] <mcpehappy> I am downloading something right now
#764 [11:03] <CubeTheThird> mcpehappy, that may be interfering with your ability to properly connect to servers
#765 [11:04] * CreaperGuy108 [CreaperGuy108@notlogged] has joined #minecrafthelp
#766 [11:04] <nordet> http://paste.ubuntu.com/11849405/`
#767 [11:04] <nordet> oops
#768 [11:04] <nordet> http://paste.ubuntu.com/11849405/
#769 [11:05] <mcpehappy> Even if I am not downloading something I can't really connect
#770 [11:05] <nordet> other link didn't worked
#771 [11:05] <GreyVulpine> nordet - Could you try reinstalling the driver?
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#775 [11:06] <nordet> Ii just did grey
#776 [11:06] <nordet> i just did
#777 [11:06] <nordet> it's gonna do the same thing i'm pretty sure
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#779 [11:06] * CreaperGuy108 [CreaperGuy108@notlogged] has quit. (Client Quit)
#780 [11:07] <Jimmybad> cant get on realms get Internal Exception: java.io.IOException: an existing connection was forcibly closed by the remote host
#781 [11:07] <CubeTheThird> Jimmybad, are you able to connect to public servers?
#782 [11:08] <Jimmybad> no
#783 [11:08] <nordet> what should i do?
#784 [11:08] <GreyVulpine> nordet - Uninstall the drivers before reinstalling it
#785 [11:09] <nordet> how?
#786 [11:09] <GreyVulpine> Run the installer, there should be an option to uninstall below the Install optoin
#787 [11:09] <mcpehappy> So what shall I do sir?
#788 [11:09] * choisy [choisy@notlogged] has joined #minecrafthelp
#789 [11:10] * choisy [choisy@notlogged] has quit. (Client Quit)
#790 [11:10] <CubeTheThird> mcpehappy, perhaps move closer to your wireless access point?
#791 [11:10] * Axell [Axell@notlogged] has joined #minecrafthelp
#792 [11:10] <nordet> ''AMD Catalyst Control Center cannot be started. There are currently no settings that can be configured using AMD Catalyst Control Center.''
#793 [11:11] <mcpehappy> Haha ok ill try
#794 [11:11] <Axell> hey guys i need some help really quick
#795 [11:11] <CubeTheThird> Axell, what's the problem?
#796 [11:11] <nordet> i tried to start amd catalyst control center and it said me this message
#797 [11:11] <GreyVulpine> nordet - Using the installer you got from: http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#798 [11:12] <nordet> oh right
#799 [11:12] <GreyVulpine> nordet - Please run it again, but instead of choosing to install, use the "uninstall" option
#800 [11:12] <mcpehappy> CubeTheThird, nothing happened.
#801 [11:12] <GreyVulpine> nordet - Then reboot, and run the installer, with the Install option
#802 [11:13] <Axell> well i have changed my mojang password about 3 times now and i tried logging in with my minecraft username and the mojang with all the info that i think i could use and its stiill sayin unknown username or loggin
#803 [11:13] <GreyVulpine> Axell - Use your email address instead of your username
#804 [11:13] <mcpehappy> It shows that I am floating in the air then cann't move and I see people that are like stucked too?
#805 [11:13] <nordet> bahaha
#806 [11:13] * JHONATAN [JHONATAN@notlogged] has joined #minecrafthelp
#807 [11:13] <Axell> ive done that also
#808 [11:13] <CubeTheThird> Axell, are you able to login to account.mojang.com/me
#809 [11:14] <CubeTheThird> mcpehappy, it sounds to me like your internet connection is not sufficient
#810 [11:14] <nordet> GreyVulpine, no unistall option, express or custom are the options
#811 [11:14] * JHONATAN [JHONATAN@notlogged] has quit. (Client Quit)
#812 [11:14] <mcpehappy> So the problem is not about my tablet or the Minecraft that i downloaded?
#813 [11:15] <CubeTheThird> mcpehappy, I don't think so. You could try reinstalling the game I suppose....
#814 [11:15] <Axell> no i cant it's giving me the same issue "Unknown username or email"
#815 [11:17] <mcpehappy> I tried many times. But it always happen.
#816 [11:17] <CubeTheThird> Axell, the only thing I can recommend is emailing Mojang
#817 [11:17] <CubeTheThird> ??> Axell mojang/email
#818 [11:17] <VoxelHead> Axell: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#819 [11:18] <VoxelHead> Axell: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#820 [11:18] * Woelkchen [Woelkchen@notlogged] has joined #minecrafthelp
#821 [11:18] <CubeTheThird> mcpehappy, then apart from that I would think you need a faster internet connection
#822 [11:18] <Axell> okay yeah thats what im going to do because i can still play on te minecraft launcher
#823 [11:19] <mcpehappy> Our internet connection is 3 Mbps is that enough?
#824 [11:19] <Woelkchen> Can someone help me purchase Minecraft?
#825 [11:19] * iPeer [iPeer@notlogged] has joined #minecrafthelp
#826 [11:20] <Afootpluto> Woelkchen, what is the issue?
#827 [11:20] <CubeTheThird> mcpehappy, that's quite low
#828 [11:20] <mcpehappy> Oh hahaha
#829 [11:21] <Woelkchen> When i would buy it, there's a message like "our order request is invalid and can't be processed. Please try again or contact customer support." ...
#830 [11:21] * Axell [Axell@notlogged] has quit. (Quit: Web client closed)
#831 [11:21] <CubeTheThird> Woelkchen, do you have sufficient funds in your paypal account?
#832 [11:21] <Woelkchen> Yes i have
#833 [11:21] <CubeTheThird> Woelkchen, did you transfer funds from a bank account, or did you link a credit card?
#834 [11:21] * InnocentZero [InnocentZero@notlogged] has joined #minecrafthelp
#835 [11:22] <Woelkchen> from by bank account :x
#836 [11:22] * ispeed25 [ispeed25@notlogged] has joined #minecrafthelp
#837 [11:22] * aymen [aymen@notlogged] has joined #minecrafthelp
#838 [11:22] * InnocentZero [InnocentZero@notlogged] has quit. (Client Quit)
#839 [11:22] <CubeTheThird> Woelkchen, hmm that's strange. You are trying to purchase on minecraft.net/store correct?
#840 [11:22] <aymen> hi all
#841 [11:22] <aymen> guys can some one help me
#842 [11:23] <mcpehappy> So I need to upgrade my wifi?
#843 [11:23] <Woelkchen> Alright. My brother did it too ~ 1 year ago with same method
#844 [11:23] <Jimmybad> cant get on realms get Internal Exception: java.io.IOException: an existing connection was forcibly closed by the remote host
#845 [11:24] <aymen> minecraft doesnt start on my galaxy s4
#846 [11:24] * Shu333 [Shu333@notlogged] has joined #minecrafthelp
#847 [11:24] <aymen> what sould I do
#848 [11:24] <ispeed25> čus
#849 [11:24] <CubeTheThird> aymen, does it do anything?
#850 [11:24] <nordet> GreyVulpine i'm unistalling the display drivers like you said and now i'm in full resolution without cut screen, weird
#851 [11:24] * ispeed25 [ispeed25@notlogged] has quit. (Client Quit)
#852 [11:24] * Kian [Kian@notlogged] has joined #minecrafthelp
#853 [11:24] <aymen> black screen
#854 [11:24] <CubeTheThird> Jimmybad, do you get the same message when connecting to public servers?
#855 [11:24] <aymen> and back to menu
#856 [11:24] <CubeTheThird> aymen, hmm have you tried uninstalling and reinstalling it?
#857 [11:24] <aymen> yup
#858 [11:25] <CubeTheThird> mcpehappy, I would recommend you contact your ISP
#859 [11:25] <CubeTheThird> aymen, only thing I can recommend is checking on the minecraft forums or the bug tracker (bugs.mojang.com)
#860 [11:25] <nordet> gonna reboot the computer, coming back
#861 [11:25] * CalebHH [CalebHH@notlogged] has joined #minecrafthelp
#862 [11:25] <Kian> My minecraft on the Xbox is not working
#863 [11:25] <aymen> yes :/
#864 [11:26] <Jimmybad> no it says proxy lost connection to server
#865 [11:26] <Shu333> anyone need help with command blocks?
#866 [11:26] <Kian> I press play game and the thing next to the name is bugging out
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#868 [11:28] <Woelkchen> Where I can contact payment support ?
#869 [11:28] <CalebHH> i'm not able to log in to my account. i have varified user name, email address and I've changed password successfully, but I still get a login error "Error! Unknown e-mail address or password."
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#872 [11:30] <nordet> hey i'm back, CubeTheThird, i unistalled the display drivers and rebooted my computer like GreyVulpine told me and now i'm in full resolution and the screen isn't cut
#873 [11:31] <nordet> AND MINECRAFT WORKS!? Well, my computer's being weird, can i have an explanation hahaha
#874 [11:32] <nordet> i just unistalled AMD display drivers and minecraft works!? anyway thanks you
#875 [11:34] <Woelkchen> nice support. No one answer...bye
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#878 [11:35] <Cosuper> Hello i just change my password and its say it wrong
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#882 [11:36] <Cosuper> Hello i just change my password and its say it wrong
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#884 [11:37] <CalebHH> i'm not able to log in to my account. i have varified user name, email address and I've changed password successfully, but I still get a login error "Error! Unknown e-mail address or password."
#885 [11:37] <Cosuper> me tooo
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#888 [11:40] <nordet> i think the helpers are in break or someting hahahaha
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#890 [11:43] <urielsalis> CalebHH, you have a transaction ID? (DONT POST IT HERE)
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#892 [11:45] <CalebHH> not sure what a transaction ID is. I have been playing the game for a while (not a recent purchas if that is what you are asking).
#893 [11:46] <Shu333> anyone need help with commands?
#894 [11:46] <urielsalis> CalebHH, when and how you purchased the game?
#895 [11:46] <urielsalis> Shu333, not here, go to the forum
#896 [11:46] <Shu333> ok
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#899 [11:47] <CalebHH> over a year ago. is there maybe a renewal fee that hasn't been paid or something?
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#901 [11:48] <urielsalis> CalebHH, no
#902 [11:48] <urielsalis> CalebHH, how did you paid? credit card / paypal?
#903 [11:48] <Emma> exuse me my husband hasnt got on in a while cause of basic training and after the update it says that both his emails are no longer working says the passwords are wrong as well
#904 [11:48] <CalebHH> credit card
#905 [11:48] <urielsalis> Emma, you have a transaction ID? (DONT POST IT HERE)
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#907 [11:48] <urielsalis> CalebHH, when? Month and year please
#908 [11:49] <Emma> we used a card to get it not a credit card
#909 [11:49] <Emma> i have email address but not a transaction id
#910 [11:49] <Emma> we used a prepaid
#911 [11:49] <urielsalis> Emma, you still have the prepaid code with you? (DONT POST IT HERE)
#912 [11:49] <CalebHH> i'll have to look. looking now... thanks.
#913 [11:50] <Emma> no maam threw it away we got it around christmas
#914 [11:50] <urielsalis> Emma, any kind of receipt?
#915 [11:50] <urielsalis> (And im male :P)
#916 [11:50] <CalebHH> i foung my transaction id. purchased Feb 2, 2014
#917 [11:51] * NickG365_ is now known as NickG365
#918 [11:51] <Emma> i have the email we used to refgster it
#919 [11:51] <urielsalis> ??> CalebHH account/trans-id/braintree
#920 [11:51] <VoxelHead> CalebHH: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#921 [11:51] <VoxelHead> CalebHH: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#922 [11:51] <urielsalis> CalebHH, and with that, email mojang
#923 [11:51] <urielsalis> ??> CalebHH mojang/email
#924 [11:51] <VoxelHead> CalebHH: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#925 [11:52] <VoxelHead> CalebHH: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#926 [11:52] <urielsalis> Emma, you will need to email Mojang and prove that its your account
#927 [11:52] <Mikele> I have a problem. My minecraft keeps glitching out. The blocks i break reappear for almost five seconds, i am not on lan, just scanned for viruses, and i came here yesterday for the same thing.
#928 [11:52] <urielsalis> ??> Emma mojang/email
#929 [11:52] <VoxelHead> Emma: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#930 [11:52] <VoxelHead> Emma: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#931 [11:52] <urielsalis> Mikele, Singleplayer?
#932 [11:52] <Mikele> Yes
#933 [11:52] <urielsalis> Mikele, check if your disk has bad sectors
#934 [11:52] <Mikele> how do i do that
#935 [11:53] <urielsalis> Mikele, http://www.hdtune.com/
#936 [11:53] <urielsalis> Mikele, do all the tests
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#938 [11:54] <Mikele> What disk, just out of curiosity
#939 [11:54] * DavinatorHD [DavinatorHD@notlogged] has quit. (Client Quit)
#940 [11:54] <urielsalis> Mikele, hard disk
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#942 [11:54] <Mikele> Oh, if i had problems, would i have to replace it? or is there a way to fix it
#943 [11:54] <urielsalis> Mikele, replace
#944 [11:55] <urielsalis> Mikele, and backup ASAP
#945 [11:55] <urielsalis> Mikele, I lost a hdd due to bad sectors
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#947 [11:55] <Mikele> ... Hmm, i have a laptop, could that be a problem?
#948 [11:55] <urielsalis> Mikele, no
#949 [11:56] <Mikele> ok
#950 [11:56] <Mikele> how do i start the check
#951 [11:56] <Mikele> wait never mind
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#953 [11:58] <Mikele> how do i tell if it does?
#954 [11:58] <urielsalis> Mikele, go to Health and check that all say "ok"
#955 [11:58] <urielsalis> Mikele, and do a error scan
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#957 [11:58] <urielsalis> brb
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#959 [12:00] <Mikele> hmm, im in the benchmarck tab, and a have noticed a dramatic drap, dint know of what though
#960 [12:00] <Jimmybad> cant get on realms get Internal Exception: java.io.IOException: an existing connection was forcibly closed by the remote host other servers has error: proxy lost connection to server
#961 [12:01] * xArmadilo [xArmadilo@notlogged] has joined #minecrafthelp
#962 [12:01] <Mikele> Jimmybad: Is your firewall preventing you form accsessing a host?
#963 [12:02] <Jimmybad> not sure how would i check?
#964 [12:03] <Mikele> Jimmybad: Do you have windows? and if so 8 or seven
#965 [12:03] <Afootpluto> Jimmybad, can you connect to mctest.ae97.net?
#966 [12:03] <mcpehappy> I SHALL COME BACK TOMORROW -.....-
#967 [12:03] <Afootpluto> Mikele, he is using windows 7 64 bit
#968 [12:03] <Jimmybad> i have windows 8 and norton on firewall
#969 [12:04] * xArmadilo_ [xArmadilo_@notlogged] has joined #minecrafthelp
#970 [12:04] <Jimmybad> i will try the test
#971 [12:04] <urielsalis> ??> Jimmybad av/norton
#972 [12:04] <VoxelHead> Jimmybad: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#973 [12:04] <urielsalis> ??> Jimmybad av/norton/uninstall
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#975 [12:04] <VoxelHead> Jimmybad: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#976 [12:04] <Afootpluto> Windows NT 6.1 is windows 7 not 8
#977 [12:06] <Jimmybad> was happening before norton was installed
#978 [12:06] <urielsalis> Jimmybad, norton doesnt help it either
#979 [12:07] <Jimmybad> are you anti norton then?
#980 [12:07] <Extreme> Jimmybad: Is Windows Firewall disabled?
#981 [12:08] <Mikele> urielsalis: So far it says that its ok
#982 [12:09] <Mikele> im running a benchmark check and disk moniter
#983 [12:09] <Mikele> im running a benchmark check and disk moniter
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#990 [12:16] <Lokaofficial> Hi im having problems loading the minecraft store to actually buy minecraft? Do you know why? I have the latest version of java installed and im using chrome?
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#992 [12:17] <bZx> Using command blocks, can we teleport entities outside the world (i would like to use it to kill an entity without droping the loots on floor)
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#996 [12:18] <Mikele> Lokaofficial: Is there any error code
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#999 [12:20] <Extreme> bZx: You can teleport it to the void
#1000 [12:20] * Lokaofficial [Lokaofficial@notlogged] has quit. (Ping timeout: 204 seconds)
#1001 [12:20] <bZx> Extreme: I just tested it, Indeed it works
#1002 [12:20] <bZx> was unshure
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#1004 [12:21] <Jimmybad> cant get on realms get Internal Exception: java.io.IOException: an existing connection was forcibly closed by the remote host other servers has error: proxy lost connection to server running on win 8 and have disabled all firewalls
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#1006 [12:22] <Mikele> The check is done, its just fine
#1007 [12:22] <Afootpluto> ??> Jimmybad tools/hjt
#1008 [12:22] <VoxelHead> Jimmybad: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1009 [12:22] <Mikele> urielsalis: What should i do now
#1010 [12:22] <VoxelHead> Jimmybad: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1011 [12:23] <Extreme> Jimmybad: Do you have another computer that can run Minecraft?
#1012 [12:24] <Jimmybad> i have other computers in the house having no problems
#1013 [12:24] <Mikele> what should i do now
#1014 [12:24] <Extreme> Jimmybad: Then yes, something on your computer is blocking the connection.
#1015 [12:24] <Extreme> Jimmybad: See what VoxelHead asked
#1016 [12:25] <Jimmybad> ok
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#1021 [12:26] <Extreme> Mikele: When did those problems start happening?
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#1024 [12:26] <Extreme> Mikele: and are any other programs affected by it?
#1025 [12:27] <Mikele> They have just been here. Its gotten pogressivly worse for a week
#1026 [12:27] <GR33NGIANT> I cant even log into my account
#1027 [12:27] <Mikele> no just minecraft
#1028 [12:27] <Extreme> GR33NGIANT: Why is that?
#1029 [12:27] <Extreme> GR33NGIANT: Did you forget your password?
#1030 [12:27] <GR33NGIANT> I dont know. I have a Mojang account. changed my password 4 times now. not letting me log in
#1031 [12:27] * giannissym [giannissym@notlogged] has joined #minecrafthelp
#1032 [12:27] <Mikele> Is this a problem because of my computer, or is it minecraft
#1033 [12:28] <Extreme> GR33NGIANT: Where are you trying to login? The launcher or https://account.mojang.com?
#1034 [12:28] <GR33NGIANT> I've tried both and the void launcher
#1035 [12:29] <Mikele> What should i do to fix this
#1036 [12:29] <Extreme> Mikele: Your computer. Minecraft is skipping ticks because your computer is falling behind on processing Minecraft's requests.
#1037 [12:29] * GR33NGIANT [GR33NGIANT@notlogged] has quit. (Client Quit)
#1038 [12:30] <Mikele> i have 12 gigs of ram, an amd quaud core, how would i go about fixing it
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#1041 [12:30] <Extreme> Mikele: Your processor is the one having the issue.
#1042 [12:31] <Mikele> how could i upgrade it
#1043 [12:31] <Extreme> Mikele: Your amount of RAM would not matter unless Minecraft hit the max allocation at which it would crash, not lag.
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#1046 [12:32] <Extreme> Mikele: You cannot "upgrade" it. It is hardware on your computer. It may simply be incapable of running Minecraft, or something on your operating system is making it fall behind.
#1047 [12:33] <Mikele> i cant like, change prossesers?
#1048 [12:33] * lucasdavi [lucasdavi@notlogged] has joined #minecrafthelp
#1049 [12:35] <Extreme> Mikele: You can, although you would have to contact your OEM to get a replacement as you are on a laptop. I don't think this is an issue with your processor per se, it is probably something the OS is at fault for
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#1054 [12:37] <Extreme> Mikele: Have you tried running Minecraft from another drive?
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#1057 [12:38] <Zakyh_> tengo un problema dice que la targeta grafica que tengo no sirve(VGA ESTANDAR)
#1058 [12:38] <Extreme> ??> Zakyh_ win/dxdiag
#1059 [12:38] <VoxelHead> Zakyh_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1060 [12:38] <Zakyh_> ya lo hice
#1061 [12:38] <Afootpluto> .tr ya lo hice
#1062 [12:38] <ExtremeBot> Afootpluto: "already I did" (es to en, translate.google.com)
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#1064 [12:39] <Afootpluto> ??> Zakyh_ lang/es
#1065 [12:39] <VoxelHead> Zakyh_: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1066 [12:39] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#1067 [12:39] <Mikele> srry back, yes, i can run it from a diffrent device
#1068 [12:39] <Extreme> Mikele: Yeah, so you can blame Windows (or something you have running on it) or your hard drive.
#1069 [12:40] <Mikele> ... its windows. Dang it! Ill see if i can change os. Thanks much. BAI
#1070 [12:40] <Zakyh_> ok use the google translator, the problem is that I did what I asked and there
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#1072 [12:42] <Extreme> Zakyh_: We need the link.
#1073 [12:43] <Zakyh_> my problem is that when you start minecraft is crasheo and my graphics card is not there, also says that pass the link of my dxdiag http://paste.ubuntu.com/11849921/
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#1076 [12:46] <Extreme> Zakyh_: Download and install: http://www.nvidia.com/Download/driverResults.aspx/86504/en-us
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#1078 [12:47] <Zakyh_> now I downloaded and I notice
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#1082 [12:48] <GR33NGIANT> Im back
#1083 [12:49] <GR33NGIANT> Mojang is not recognizing my email address
#1084 [12:49] <CubeTheThird> GR33NGIANT, you should contact Mojang about this
#1085 [12:49] <CubeTheThird> ??> GR33NGIANT mojang/eamil
#1086 [12:49] <CubeTheThird> ??> GR33NGIANT mojang/email
#1087 [12:49] <VoxelHead> GR33NGIANT: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1088 [12:49] <VoxelHead> GR33NGIANT: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1089 [12:50] * G-man1 [G-man1@notlogged] has joined #minecrafthelp
#1090 [12:51] <G-man1> can i have help with an error message
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#1094 [12:52] <Afootpluto> G-man1, what is the error?
#1095 [12:52] <WindFreaker> hello?
#1096 [12:52] <Afootpluto> hi
#1097 [12:52] <WindFreaker> can someone help me with my minecraft problems? the website told me to come here
#1098 [12:52] <Afootpluto> WindFreaker, what is the issue?
#1099 [12:53] <G-man1> i am getting an error message that says java.lang.NullPointerException: group
#1100 [12:53] <pocketninja544> im requiring help as to Server Filesfor hosting a minecraft server there is a error nd the port is forwarded what could be the problem
#1101 [12:53] <WindFreaker> one sec...
#1102 [12:53] <CubeTheThird> G-man1, what anti-virus and firewall software do you have?
#1103 [12:53] <pocketninja544> me?
#1104 [12:53] <CubeTheThird> pocketninja544, what's the error
#1105 [12:53] <G-man1> Mcafee
#1106 [12:53] <Afootpluto> ??> G-man1 av/mcafee/uninstall
#1107 [12:54] <VoxelHead> G-man1: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#1109 [12:54] <pocketninja544> my buddy in the US and UK cannot connect my port has been forwrded to the hosting cmputers ip adress and the port is still 25565
#1110 [12:54] <G-man1> i already tried that 1 month ago
#1111 [12:54] <WindFreaker> Afootpluto im getting the pixel format error. i have the dxdiag log if you need it
#1112 [12:54] <Afootpluto> WindFreaker, can you give me the link?
#1113 [12:54] <WindFreaker> http://paste.ubuntu.com/11850130/
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#1115 [12:55] <CubeTheThird> pocketninja544, what's the IP?
#1116 [12:55] <CubeTheThird> G-man1, you tried completely uninsatlling mcafee?
#1117 [12:55] <G-man1> yes
#1118 [12:55] <CubeTheThird> WindFreaker, sorry but your computer does not meet the minimum requirements for the game
#1119 [12:55] <CubeTheThird> G-man1, ok let's start by doing a malware scan
#1120 [12:55] <CubeTheThird> ??> G-man1 av/adwcleaner
#1121 [12:55] <VoxelHead> G-man1: ADWCleaner is an utility to clean a PC which is infested with malware.
#1122 [12:56] <VoxelHead> G-man1: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1123 [12:56] <pocketninja544> 192.168.2.14:25565 it is modded also
#1124 [12:56] <WindFreaker> :( oh well, should have seen this coming. its a really old pc
#1125 [12:56] <WindFreaker> thanks for the help
#1126 [12:56] <CubeTheThird> pocketninja544, that is not a public IP address; it's your local IP address
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#1129 [12:57] <pocketninja544> ok so i gibve them my public internet ip but i portforward to the computers ip?
#1130 [12:57] <CubeTheThird> pocketninja544, that is correct
#1131 [12:57] <pocketninja544> ohhk tyvm
#1132 [12:57] * PureKittenLove77 [PureKittenLove77@notlogged] has quit. (Client Quit)
#1133 [12:57] <CubeTheThird> pocketninja544, it's kind of like if you live an apartment building. Your street address is outside, but your room number is the local one. FOrwarding brings mail to your room
#1134 [12:58] * gabriel [gabriel@notlogged] has quit. (Client Quit)
#1135 [12:58] <pocketninja544> ok um so where do i find my public ip?
#1136 [12:58] <CubeTheThird> pocketninja544, google search 'ip'
#1137 [12:58] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#1138 [12:58] <pocketninja544> ok thanks again im a first timer
#1139 [12:58] <CubeTheThird> no worries :)
#1140 [12:59] <Afootpluto> pocketninja544, your IP is 156.34.29.99
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#1146 [13:07] <Nick> Mojira issue 34749
#1147 [13:07] * Nick is now known as Guest3242
#1148 [13:07] <CubeTheThird> Guest3242, what anti-virus and firewall software do you have?
#1149 [13:08] <Guest3242> bt net protectplus
#1150 [13:08] <CubeTheThird> never heard of that one...
#1151 [13:08] <Guest3242> i think
#1152 [13:08] <Guest3242> linked to mcafee
#1153 [13:08] <CubeTheThird> ah there we go
#1154 [13:08] <Afootpluto> ??> Guest3242 av/mcafee/uninstall
#1155 [13:08] <VoxelHead> Guest3242: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1156 [13:09] <CubeTheThird> Guest3242, many users are experiencing that issue with mcafee anti-virus software. The only solution we have is to remove it
#1157 [13:09] <Guest3242> what if it is needed
#1158 [13:09] <Zakyh_> only now I am installing
#1159 [13:10] * X_STORMY_X [X_STORMY_X@notlogged] has joined #minecrafthelp
#1160 [13:10] <Extreme> Guest3242: Do you have Family saftey enabled?
#1161 [13:10] <Guest3242> yes
#1162 [13:10] * ALEXMOONWALKER [ALEXMOONWALKER@notlogged] has joined #minecrafthelp
#1163 [13:12] * ALEXMOONWALKER [ALEXMOONWALKER@notlogged] has quit. (Client Quit)
#1164 [13:12] <Extreme> Guest3242: I do not think you can exempt programs with it, so you will have to remove it if you wish to play Minecraft.
#1165 [13:13] * garbear2002 [garbear2002@notlogged] has joined #minecrafthelp
#1166 [13:13] <X_STORMY_X> whats the current problem???
#1167 [13:13] * Guest3242 [Guest3242@notlogged] has quit. (Quit: Web client closed)
#1168 [13:13] <Afootpluto> X_STORMY_X, what is the issue?
#1169 [13:13] <garbear2002> i cant login to my minecraft account
#1170 [13:13] * mikaelkr [mikaelkr@notlogged] has joined #minecrafthelp
#1171 [13:14] <Afootpluto> garbear2002, what does it say when you try?
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#1174 [13:15] <mikaelkr> Got graphics driver error. No newer driver available at INTEL. DX-diag dump here http://paste.ubuntu.com/11850234/
#1175 [13:16] <CubeTheThird> mikaelkr, one moment
#1176 [13:16] <CubeTheThird> mikaelkr, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1177 [13:16] <zawackiboys> i just purchases for download on 2 kindle fires, which download do i use?
#1178 [13:16] <CubeTheThird> zawackiboys, where did you purchase it?
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#1180 [13:17] <mikaelkr> To bad :-( Thnx any way.
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#1183 [13:17] <lol> How do I update pc minecraft?
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#1185 [13:17] * lol is now known as Guest66680
#1186 [13:17] <CubeTheThird> Guest66680, update what? graphics drivers?
#1187 [13:17] <zawackiboys> on the minecraft site thru mojang?
#1188 [13:17] <CubeTheThird> zawackiboys, do you mean minecraft.net/store ?
#1189 [13:18] <zawackiboys> yes
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#1192 [13:18] <CubeTheThird> zawackiboys, you most likely purchased the PC edition in that case
#1193 [13:18] <CubeTheThird> zawackiboys, the Pocket Edition (for mobile) is available on the app store
#1194 [13:18] * Smiling_Dog890 [Smiling_Dog890@notlogged] has quit. (Client Quit)
#1195 [13:19] <Guest66680> I bought minecraft from the website to play online.
#1196 [13:19] <Guest66680> How do I update it to the most recent version?
#1197 [13:19] <CubeTheThird> ??> Guest66680 launcher/change-version
#1198 [13:19] <VoxelHead> Guest66680: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
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#1201 [13:20] <Guest66680> okay thanks!
#1202 [13:20] <Guest66680> I have another question. How do I change the skin to Steve?
#1203 [13:21] <Guest66680> My little brother is playing and right now its the girl one
#1204 [13:21] <Zakyh_> and download and install what you asked
#1205 [13:21] <CubeTheThird> Guest66680, you can set your skin settings on minecraft.net/profile
#1206 [13:21] <PossessedMinecraft> Cube; I figured out why my Minecraft took so long to load. I'm using one of those sticks that connect to your internet for a desktop. I have a desk-closet thing, and the connection is REALLY bad. Thanks for helping yesterday :)
#1207 [13:21] <Zakyh_> extreme
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#1209 [13:22] <Zak> Hey
#1210 [13:22] <CubeTheThird> PossessedMinecraft, ya that would do it. Glad you figured it out
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#1212 [13:22] <Guest66680> okay thanks!
#1213 [13:22] <PossessedMinecraft> Im moving my desk from downstairs into my room and at my window. Bye!
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#1215 [13:23] <Zakyh_> download what you said and now what? extreme
#1216 [13:23] <Extreme> Zakyh_: Install it.
#1217 [13:23] <Zak> Hello?
#1218 [13:23] * zawackiboys [zawackiboys@notlogged] has quit. (Ping timeout: 204 seconds)
#1219 [13:23] <emi_> my minecraft isnt working... it says that the pixel format is not accelerated
#1220 [13:23] <Zakyh_> and install
#1221 [13:23] <Zak> me too
#1222 [13:23] <CubeTheThird> emi_, do you have a dxdiag report?
#1223 [13:23] <Zak> emi
#1224 [13:23] <Zak> cube i have one
#1225 [13:23] <emi_> yes let me paste it
#1226 [13:23] <Zakyh_> already I did
#1227 [13:23] <CubeTheThird> Zakyh_, give a link here
#1228 [13:24] <CubeTheThird> oops
#1229 [13:24] <CubeTheThird> Zak, give a link here
#1230 [13:24] <Zakyh_> what?
#1231 [13:24] <emi_> ------------------ System Information ------------------ Time of this report: 7/9/2015, 14:13:31 Machine name: FAMILYPC Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500) Language: English (Regional Setting: English) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 04/24/09 10:24:09 Ver: 08.00.15
#1232 [13:24] <CubeTheThird> emi_, paste it onto http://paste.ubuntu.com and give the URL here.
#1233 [13:24] <Zak> ok
#1234 [13:24] <Zak> cube
#1235 [13:24] <CubeTheThird> Zakyh_, do you need something?
#1236 [13:25] <Zak> wait plz
#1237 [13:25] <CubeTheThird> take your time
#1238 [13:25] <emi_> here is the website... http://paste.ubuntu.com/11850308/
#1239 [13:25] <CubeTheThird> emi_, sorry but unfortunately your graphics card is not supported on windows 8.1. You will either need to downgrade to windows 8 (or lower) or use a different computer.
#1240 [13:25] <emi_> uuuggghhh
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#1243 [13:27] <Zakyh_> OK now I can open and play minecraft, thanks extreme
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#1245 [13:28] <Zak> sry
#1246 [13:28] <Zak> im back
#1247 [13:28] <Zak> ------------------ System Information ------------------ Time of this report: 7/9/2015, 11:25:11 Machine name: ZAK-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603) Language: English (Regional Setting: English) System Manufacturer: LENOVO System Model: IdeaCentre B320 BIOS: LENOVO BIOS Rev: 1.0 Processor: Inte
#1248 [13:28] <CubeTheThird> Zak, paste it onto http://paste.ubuntu.com and give the URL here.
#1249 [13:28] <Zak> http://paste.ubuntu.com/11850378/
#1250 [13:28] <Zak> thats the website
#1251 [13:28] <Zak> cube
#1252 [13:29] <CubeTheThird> Zak, one moment
#1253 [13:29] <Zak> ok
#1254 [13:29] <CubeTheThird> Zak, download and install https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1255 [13:29] <Zak> k ty
#1256 [13:29] <X_STORMY_X> there are working fixs for many of these non supported gpu's you know cubethethird
#1257 [13:29] <Zak> wat one
#1258 [13:29] <Zak> top or bottom
#1259 [13:30] <CubeTheThird> X_STORMY_X, we don't support hacks and unreliable workaround
#1260 [13:30] <Extreme> X_STORMY_X: There is no fix for GPU manufacturers deciding to not ship OpenGL with their drivers that they push to Windows Update
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#1263 [13:32] <X_STORMY_X> using a non current manufactuere driver is no hack most problems lie with micro and the gpu wmmd drivers with win8
#1264 [13:32] <Panth30n> Hello, my email is not working and I have never changed it
#1265 [13:33] <CubeTheThird> Panth30n, have you tried resetting your password?
#1266 [13:34] <Panth30n> Yes, and now I have lost complete access to my account.
#1267 [13:34] <Afootpluto> ??> Panth30n account/send-email
#1268 [13:34] <VoxelHead> Panth30n: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1269 [13:34] <Panth30n> I dont know what a Transaction ID is.
#1270 [13:34] <CubeTheThird> Panth30n, what method of payment did you use?
#1271 [13:34] <Afootpluto> ??> Panth30n account/trans-id
#1272 [13:34] <VoxelHead> Panth30n: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1273 [13:34] <VoxelHead> Panth30n: If you used PaySafeCard, your transaction ID is the card number.
#1274 [13:35] <Panth30n> I got it years ago, but I belive it was a Visa
#1275 [13:35] <CubeTheThird> Panth30n, approximately when did you purchase the game?
#1276 [13:35] <Zak> Ty Cube
#1277 [13:36] <Panth30n> about 2012 or 2013 around november
#1278 [13:36] <Zak> <3
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#1280 [13:36] <CubeTheThird> Panth30n, around November of 2012 you mean?
#1281 [13:37] <Panth30n> I cant rember which year but yea.
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#1283 [13:37] <CubeTheThird> the year makes a huge difference for those 2 years
#1284 [13:37] <CubeTheThird> ??> Panth30n account/trans-id/skrill
#1285 [13:37] <VoxelHead> Panth30n: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#1286 [13:37] <VoxelHead> Panth30n: If you need to recover your transaction ID from this service, you will need to contact Skrill: https://help.skrill.com/en/SpeakToSkrill
#1287 [13:38] <CubeTheThird> oh.. maybe not
#1288 [13:39] <Zak> cube
#1289 [13:39] <CubeTheThird> yes?
#1290 [13:39] <Zak> when i download it
#1291 [13:39] <Zak> it says This Computer does not meet the minimum requirement for installing the software
#1292 [13:40] <CubeTheThird> of course...
#1293 [13:40] <CubeTheThird> Zak, one moment
#1294 [13:40] <Zak> ok
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#1297 [13:41] <Bedrockhadez> I reset my password but when I login it's still not working
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#1299 [13:42] <CubeTheThird> Bedrockhadez, are you able to login to account.mojang.com/me ?
#1300 [13:42] <Bedrockhadez> No
#1301 [13:42] <CubeTheThird> Bedrockhadez, then you will have to contact Mojang
#1302 [13:42] <CubeTheThird> ??> Bedrockhadez mojang/email
#1303 [13:42] <VoxelHead> Bedrockhadez: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1304 [13:42] <VoxelHead> Bedrockhadez: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1305 [13:43] <Bedrockhadez> Oh dear.. I didn't know that I sent 4 .
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#1307 [13:43] <Zak> cube
#1308 [13:43] <Zak> cube u there?
#1309 [13:43] <CubeTheThird> Bedrockhadez, when did you send them?
#1310 [13:43] <CubeTheThird> Zak, yes..?
#1311 [13:43] <Bedrockhadez> A while ago about 20 mins
#1312 [13:43] <Zak> do you have a link
#1313 [13:44] <CubeTheThird> Zak, not yet. Patience please
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#1315 [13:45] <Bedrockhadez> I'll give it more time if it don't work what do I do?
#1316 [13:45] <Zak> ok cube
#1317 [13:45] <CubeTheThird> Bedrockhadez, ya, wait for Mojang to reply
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#1319 [13:45] <CubeTheThird> Zak, try this driver: https://support.lenovo.com/ca/en/products/desktops-and-all-in-ones/ideacentre-b-series-all-in-ones/ideacentre-b320/downloads/DS018365
#1320 [13:45] <Zak> k ty
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#1322 [13:46] <not414> anybody need help???
#1323 [13:47] <CubeTheThird> not414, if someone needs help they will ask for it
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#1325 [13:47] <not414> bye
#1326 [13:48] <Bedrockhadez> Is there any other way I can ask mojang for help without emailing the ?
#1327 [13:49] <Afootpluto> nope
#1328 [13:49] <CubeTheThird> Bedrockhadez, there is not. Please be patient and wait for their reply
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#1330 [13:49] <Bedrockhadez> How long do u reckon it will take?
#1331 [13:49] <CubeTheThird> as indicated, 3-4 business days
#1332 [13:49] <CubeTheThird> as indicated, 3-4 business days
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#1340 [13:57] <Bedrockhadez> So will it take more then 2 days?
#1341 [13:57] <CubeTheThird> it might. We don't know
#1342 [13:58] <Bedrockhadez> If I told mojang about this after 3 days. What would they ask me to do?
#1343 [13:59] <CubeTheThird> I'd think they would try resetting your account password, perhaps ask if you can change it to a different email
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#1373 [14:16] <ismyaccbanned> Anybody on?
#1374 [14:16] <CubeTheThird> about 160 people
#1375 [14:16] <robbert> yes
#1376 [14:16] <ismyaccbanned> Ok, i have a problem with logging into mojang
#1377 [14:16] <ismyaccbanned> mojang.net
#1378 [14:16] <ismyaccbanned> is this the proper place?
#1379 [14:16] <CubeTheThird> ismyaccbanned, what's the problem?
#1380 [14:17] <ismyaccbanned> I have successfully reset my password 3 times
#1381 [14:17] <robbert> yes me to
#1382 [14:17] <ismyaccbanned> But each time im unable to log into mojang.net
#1383 [14:17] <CubeTheThird> .mcstatus
#1384 [14:17] <ExtremeBot> [Website: 7Quite Slow][Login: 7Quite Slow][Session: 7Quite Slow][Realms: 7Quite Slow][Skins: 3Online]
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#1387 [14:17] <CubeTheThird> are you able to login to the game?
#1388 [14:17] <robbert> [09-07-15 21:01:13] robbert jager: Gesprek begonnen [09-07-15 21:17:24] Dylan: Hi I just made a Mojang account but I cannot login. He says my password is wrong and my email is wrong but it was ok?
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#1391 [14:18] <ismyaccbanned> *mojang.com sorry
#1392 [14:18] <ismyaccbanned> I'll try logging into the game right now
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#1394 [14:18] <robbert> So should I wait until it works or what do I have to do??
#1395 [14:19] <CubeTheThird> robbert, are you able to login to the game?
#1396 [14:19] <robbert> i didn't try it
#1397 [14:19] <robbert> I made a account but first my redeem code doesn't work, so I choose to use my other email but if i try to login it does't work.
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#1400 [14:20] <robbert> I just try to login on mojang.com but it doesn't work
#1401 [14:20] <Bannie> Mee too
#1402 [14:20] * ender is now known as Guest68683
#1403 [14:20] <Lazarath> I just reset my password and signed in with it but it said it was invalid. I tried using my original password but that didnt work either.
#1404 [14:21] <CubeTheThird> .mcstatus
#1405 [14:21] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1406 [14:21] <robbert> Is this a mojang bug??
#1407 [14:21] <Bannie> I tried logging in and it says its wrong, i made a new password, it says its wrong. How do i fix this?
#1408 [14:21] <CubeTheThird> dono
#1409 [14:21] <ismyaccbanned> I tried logging in my minecraft client, its giving username and password incorrect
#1410 [14:21] <CubeTheThird> only thing I can recommend is contacting Mojang about it
#1411 [14:21] <Guest68683> hi guys
#1412 [14:21] <CubeTheThird> ?? mojang/email
#1413 [14:21] <VoxelHead> mojang/email: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1414 [14:21] <VoxelHead> mojang/email: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1415 [14:21] <Guest68683> i need help
#1416 [14:21] <ismyaccbanned> mojang/email
#1417 [14:22] <Guest68683> when i try to login to minecraft it says mine craft socket exception error
#1418 [14:22] <CubeTheThird> Guest68683, what is the complete error message?
#1419 [14:22] <CubeTheThird> ismyaccbanned, read what VoxelHead said
#1420 [14:23] * LordEuronymous [LordEuronymous@notlogged] has joined #minecrafthelp
#1421 [14:23] <Guest68683> sorry we coudn't connect to our servers. please make sure that you are online and that minecraft is not blocked.
#1422 [14:23] <CubeTheThird> Guest68683, ok, but what's the socket error number
#1423 [14:23] <Guest68683> then (socket exception error
#1424 [14:23] <Guest68683> 10106: create
#1425 [14:24] <CubeTheThird> Guest68683, ok. Can you open cmd as administrator?
#1426 [14:24] <Guest68683> what?
#1427 [14:24] <Guest68683> what is that
#1428 [14:24] * riad22 [riad22@notlogged] has joined #minecrafthelp
#1429 [14:24] * Mm_ [Mm_@notlogged] has joined #minecrafthelp
#1430 [14:24] <Guest68683> i woudn't like to reset my account either
#1431 [14:25] <CubeTheThird> Guest68683, in the start menu, search for cmd, right-click on it and run it as administrator
#1432 [14:25] <Guest68683> i can't get to that
#1433 [14:25] <Guest68683> were is that at
#1434 [14:25] <Guest68683> im a noob
#1435 [14:25] <CubeTheThird> Guest68683, the start menu? the button at the bottom-left of your screen. YOu can press the windows key on your keyboard to open it
#1436 [14:26] <Guest68683> o yea right lol
#1437 [14:26] <Guest68683> k what do i do
#1438 [14:26] <Mm_> How can you get a username
#1439 [14:26] <CubeTheThird> Guest68683, did you search for cmd?
#1440 [14:26] <CubeTheThird> Mm_, by purchasing minecraft on minecraft.net/store
#1441 [14:26] * riad22 [riad22@notlogged] has quit. (Client Quit)
#1442 [14:26] <Mm_> No
#1443 [14:26] <Guest68683> yes their is this black thiing
#1444 [14:27] <CubeTheThird> Guest68683, you opened it as administrator?
#1445 [14:27] <Guest68683> like a chalk board
#1446 [14:27] * Mm_ [Mm_@notlogged] has quit. (Client Quit)
#1447 [14:27] <Guest68683> yes
#1448 [14:27] <CubeTheThird> Guest68683, ok. In that window, run this command: netsh winsock reset
#1449 [14:27] * robbert [robbert@notlogged] has quit. (Quit: Web client closed)
#1450 [14:27] <Lazarath> I just reset my password and signed in with it but it said it was invalid. I tried using my original password but that didnt work either.
#1451 [14:28] * sima [sima@notlogged] has joined #minecrafthelp
#1452 [14:28] <CubeTheThird> ??> Lazarath mojang/email
#1453 [14:28] <VoxelHead> Lazarath: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1454 [14:28] <VoxelHead> Lazarath: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1455 [14:28] <Guest68683> it succesfully rested winsok catolagoug
#1456 [14:28] <CubeTheThird> Guest68683, ok. It should tell you to reboot your computer. Do taht
#1457 [14:29] <Guest68683> just go to restart and do it
#1458 [14:29] <Guest68683> ok
#1459 [14:29] <sima> where can i finde gift code,,,,someon to explaine me?
#1460 [14:29] <Lazarath> I already sent one but im really anxious and worried it wont work
#1461 [14:29] <Guest68683> before i do that when i get back on will mc work
#1462 [14:29] <CubeTheThird> Lazarath, all I can tell you is to wait for their reply
#1463 [14:29] <CubeTheThird> sima, you purchased a gift code?
#1464 [14:29] <Lazarath> Thanks
#1465 [14:29] <CubeTheThird> Guest68683, it should yes
#1466 [14:30] <Guest68683> thanks so much you saved my youtube channel
#1467 [14:30] <Guest68683> !!!
#1468 [14:30] <sima> tnx man...how much is that? do you know
#1469 [14:30] <CubeTheThird> sima, you can purchase gift codes from minecraft.net/store, which are about 26 USD
#1470 [14:31] * gregnk [gregnk@notlogged] has joined #minecrafthelp
#1471 [14:31] <gregnk> Hello, can I get help with a mojang account here?
#1472 [14:31] <CubeTheThird> gregnk, what's the problem?
#1473 [14:32] <CubeTheThird> .mcstatus
#1474 [14:32] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1475 [14:32] <sima> tnx a lot...just tell me yet is there some crack code??
#1476 [14:32] * Bannie [Bannie@notlogged] has quit. (Ping timeout: 204 seconds)
#1477 [14:32] <gregnk> I need to reset my security qestions and the email wont go though (check my spam section)
#1478 [14:32] <CubeTheThird> sima, .. what?
#1479 [14:32] <CubeTheThird> gregnk, you will have to contact Mojang about that
#1480 [14:32] <CubeTheThird> ??> gregnk mojang/email
#1481 [14:32] <VoxelHead> gregnk: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1482 [14:32] <gregnk> I tried
#1483 [14:32] <VoxelHead> gregnk: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1484 [14:32] <CubeTheThird> gregnk, when did you email them?
#1485 [14:33] <sima> its ok..tnx man bye
#1486 [14:33] <gregnk> A few days ago
#1487 [14:33] <gregnk> on sunday
#1488 [14:33] * Lazarath [Lazarath@notlogged] has quit. (Ping timeout: 204 seconds)
#1489 [14:33] * sima [sima@notlogged] has quit. (Quit: Web client closed)
#1490 [14:33] <CubeTheThird> gregnk, did you send them the transaction ID from your purchase?
#1491 [14:33] * Yolo200 [Yolo200@notlogged] has joined #minecrafthelp
#1492 [14:33] <gregnk> yes
#1493 [14:34] * Guest68683 [Guest68683@notlogged] has quit. (Ping timeout: 204 seconds)
#1494 [14:34] <Yolo200> exit
#1495 [14:34] * Yolo200 [Yolo200@notlogged] has quit. (Client Quit)
#1496 [14:35] <CubeTheThird> gregnk, then all I can recommend is waiting for their reply
#1497 [14:35] <gregnk> ok thanks
#1498 [14:35] <gregnk> bye
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#1502 [14:38] <Yolo200> Hi there. I'm trying to start minecraft but it seems like there's no opengl or something like that. I have the past.ubuntu url http://paste.ubuntu.com/11850837/ .Is there anybody who can help me with this issue?
#1503 [14:38] <Panth30n> Im not sure what happened, but the account is up and working again, I did nothing and my email works again. Thanks for the help anyway
#1504 [14:38] <CubeTheThird> Yolo200, sorry but unfortunately your graphics card is not supported on windows 8.1. You will either need to downgrade to windows 8 (or lower) or use a different computer.
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#1508 [14:39] * Kayla [Kayla@notlogged] has joined #minecrafthelp
#1509 [14:39] <Kayla> I just bought minecraft today and i can't download it.
#1510 [14:39] <Yolo200> how about windows 10?Could that be an option?
#1511 [14:40] <CubeTheThird> Kayla, what happens if you try?
#1512 [14:40] <CubeTheThird> Yolo200, it is not. AMD dropped support for your graphics card
#1513 [14:40] <Kayla> let me try it again and i'll tell you what it says
#1514 [14:40] <Kayla> It says Unable to download Minecraft. please try again later.
#1515 [14:41] <CubeTheThird> Kayla, what anti-virus and firewall software do you have?
#1516 [14:41] <Yolo200> I'll give it a try. Thanks ifor the help
#1517 [14:41] * SerberGuy [SerberGuy@notlogged] has joined #minecrafthelp
#1518 [14:41] <Kayla> McAfee LiveSafe
#1519 [14:42] <SerberGuy> Hi! Will a 3 player vanilla server be able to run on 7Mb/s down and 1.7Mb/s up?
#1520 [14:42] <CubeTheThird> Kayla, ah ok. It might be blocking it
#1521 [14:42] <CubeTheThird> SerberGuy, most likely. What would have more impact is the ping to the server from the clients
#1522 [14:42] <Kayla> Uninstall it?
#1523 [14:43] <Kayla> So if it is blocking it, what do I do then?
#1524 [14:43] <SerberGuy> CubeTheThird, any idea how bad it would be? They all have similar connections.
#1525 [14:43] <CubeTheThird> Kayla, if that is an option, we would recommend uninstalling it. Mcafee is not particularly good, and is known to conflict with minecraft
#1526 [14:43] <CubeTheThird> SerberGuy, considering it's only 3 people, I don't expect it would be that bad
#1527 [14:44] <Kayla> Okay thanks I'll give it a try
#1528 [14:44] <Extreme> Yolo200: If you wait out for Windows 10, you may be able to play the Windows 10 Edition, which is similar to Pocket Edition. Otherwise you should probably save up for a new graphics card.
#1529 [14:44] <SerberGuy> Kayla, uninstall McAfee, install AVG Malwarebytes and Spybot, if you feel like you need some protection.
#1530 [14:44] <Kayla> Thanks, I needed the help!
#1531 [14:44] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#1532 [14:45] <Kayla> How do you unistall something on Windows 8?
#1533 [14:45] <SerberGuy> CubeTheThird, thanks. Any idea how more threads, or an SSD, would help?
#1534 [14:45] <CubeTheThird> ??> Kayla av/mcafee/uninstall
#1535 [14:45] <VoxelHead> Kayla: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1536 [14:45] <Kayla> Nevermind I got it but thanks!!
#1537 [14:45] <CubeTheThird> SerberGuy, what OS would you be running it on?
#1538 [14:45] <SerberGuy> CubeTheThird, ArchLinux.
#1539 [14:46] <CubeTheThird> SerberGuy, if you don't use a RAM disc, an SSD would be helpful. More threads too if you properly configure the JVM arguments
#1540 [14:46] <CubeTheThird> ironically I'm looking at an arch install guide right now
#1541 [14:47] * manuel [manuel@notlogged] has joined #minecrafthelp
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#1544 [14:47] <SerberGuy> CubeTheThird, I could actually use RAM, then copy over the saves whenever I need to shut down. Got 48GB of RAM in the server, so 10GB or so whoupd be enough.
#1545 [14:47] <tehgooch> CubeTheThird: Does a RAM disk actually do anything? I experimented with it and didn't notice any difference. Files should be cached in RAM by the OS anyway.
#1546 [14:48] * Alexander is now known as Guest22062
#1547 [14:48] <CubeTheThird> SerberGuy, ya. That's what I do. I also copy it over for backups
#1548 [14:48] <tehgooch> I would like to see some data if anyone has any.
#1549 [14:48] <tehgooch> It just kind of strikes me as cargo-cultish
#1550 [14:48] <CubeTheThird> I don't have any empirical data to back it up, so I don't know if it should make a difference
#1551 [14:48] <Lord_Ralex> A ramdisk in what context
#1552 [14:48] <Lord_Ralex> I missed it
#1553 [14:48] <SerberGuy> It is MUCH faster than an SSD.
#1554 [14:49] <SerberGuy> Hosting a small MC server here.
#1555 [14:49] <CubeTheThird> Lord_Ralex, holding server files
#1556 [14:49] <tehgooch> SerberGuy: Yeah, but the OS should cache files in memory anyway.
#1557 [14:49] <Lord_Ralex> Then you would not, because the read is small
#1558 [14:49] <tehgooch> Lord_Ralex: I am talking about storing the entire world in RAMdisk
#1559 [14:49] <SerberGuy> I mean for writes of the world map, generating new bits, etc etc.
#1560 [14:50] <Lord_Ralex> tehgooch, yeah, it's not going to gain much
#1561 [14:50] <Lord_Ralex> Compared to an HDD, sure
#1562 [14:50] <Lord_Ralex> But
#1563 [14:50] <Lord_Ralex> Worlds are not small.
#1564 [14:50] <tehgooch> Isn't the world stored in RAM anyway and it just saves it to the disk?
#1565 [14:50] <Lord_Ralex> The entire world is never loaded at once.
#1566 [14:50] <CubeTheThird> I don't believe so
#1567 [14:50] <tehgooch> ah
#1568 [14:50] <Lord_Ralex> Parts are
#1569 [14:50] <CubeTheThird> worlds can get HUGE
#1570 [14:50] <Lord_Ralex> Which are those region files.
#1571 [14:50] <Lord_Ralex> It gets loaded into memory, then saved to disk when the server wants to make a save.
#1572 [14:51] <Lord_Ralex> A ramdisk is not going to make any noticeable difference compared to an SSD.
#1573 [14:51] * lucasmcr [lucasmcr@notlogged] has joined #minecrafthelp
#1574 [14:51] <CubeTheThird> nah. I'm only recommending it for a HDD
#1575 [14:51] <Lord_Ralex> Ramdisk moves the overhead to your RAM + CPU
#1576 [14:52] <Lord_Ralex> For frequent read+write, yes, Ramdisk would make sense.
#1577 [14:52] <Lord_Ralex> For MC, it does not.
#1578 [14:52] <Lord_Ralex> You would not gain much benefit, really even over an HDD.
#1579 [14:52] <tehgooch> OS should cache frequently accessed files in RAM too though.
#1580 [14:53] <Lord_Ralex> It can, but it is not guarenteed
#1581 [14:53] <tehgooch> yes
#1582 [14:53] * deathstar101 [deathstar101@notlogged] has joined #minecrafthelp
#1583 [14:53] <Yolo200> Extreme any info on when micecraft will be released on w10?
#1584 [14:53] <Extreme> Yolo200: July 29.
#1585 [14:53] <Kayla> I uninstalled Mcfee and minecraft still says the same thing
#1586 [14:53] <Extreme> ??> Kayla tools/hjt
#1587 [14:53] <CubeTheThird> Kayla, did you reboot after removing it?
#1588 [14:53] <VoxelHead> Kayla: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1589 [14:53] * deathstar101 [deathstar101@notlogged] has quit. (Client Quit)
#1590 [14:53] <VoxelHead> Kayla: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1591 [14:54] <Kayla> Yes I did
#1592 [14:54] <Lord_Ralex> But yes, I would not recommend Ramdisks, unless you are using a *truly* heavy IO program, that does constant read/writes. MC does not do that.
#1593 [14:54] <DopeGhoti> to be fair, it used to
#1594 [14:54] <Lord_Ralex> Yeah, it used to be worse, and back then, it did help.
#1595 [14:54] <Lord_Ralex> It's gotten better now.
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#1598 [14:55] <Lord_Ralex> But, I'd just go with an SSD, less system overhead and is not nearly as volatile.
#1599 [14:55] <Kayla> I restarted my computer after i removed it and it still says that
#1600 [14:55] <Lord_Ralex> HDDs will still work fine, but if you are looking at ramdisk, just look at SSDs.
#1601 [14:55] <DopeGhoti> SSDs are nice but overrated
#1602 [14:55] <CubeTheThird> Kayla, do what VoxelHead told you
#1603 [14:55] <DopeGhoti> I'd get a hybrid drive before an SSD for most use-cases
#1604 [14:55] * vondergeist669 [vondergeist669@notlogged] has quit. (Client Quit)
#1605 [14:55] <Yolo200> Thanks a bunch! I'll wait for the W10 release to appear then. Are there any prerequisites available on W10 for minecraft to work?
#1606 [14:55] <SerberGuy> Lord_Ralex, server has no SSDs, but it doee have a crap ton of ECC memory
#1607 [14:56] <Kayla> The website?
#1608 [14:56] * abc123m [abc123m@notlogged] has joined #minecrafthelp
#1609 [14:56] <Lord_Ralex> DopeGhoti, eh, hybrids kinda suffer the issues that HDDs have, and the learning curve just seems meh
#1610 [14:56] <DopeGhoti> SerberGuy: the main danger of using /dev/shm or RAM drives is losing everything to an unexpected reboot.
#1611 [14:56] * lucasmcr [lucasmcr@notlogged] has quit. (Quit: Web client closed)
#1612 [14:57] <CubeTheThird> <VoxelHead> Kayla: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1613 [14:57] <CubeTheThird> <VoxelHead> Kayla: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1614 [14:57] <SerberGuy> DopeGhoti, I could set up constant back ups. I also have an UPS.
#1615 [14:57] <DopeGhoti> Lord_Ralex: it depends on the use-case. A hybrid with, say, an 8GB cache chip on it will do just as well as an SSD if the same data are being used most of the time
#1616 [14:57] <Extreme> Yolo200: No. Note that it basically is the pocket edition ported to Windows 10 as a universal app.
#1617 [14:57] * fadli [fadli@notlogged] has joined #minecrafthelp
#1618 [14:57] <Lord_Ralex> SerberGuy, honestly, ramdisks should be readonly.
#1619 [14:57] * Anonymous [Anonymous@notlogged] has joined #minecrafthelp
#1620 [14:57] <DopeGhoti> Lord_Ralex: but then how would you put the data there to read? (:
#1621 [14:58] <Lord_Ralex> DopeGhoti, once loaded :P
#1622 [14:58] * Bannie [Bannie@notlogged] has joined #minecrafthelp
#1623 [14:58] <DopeGhoti> Lord_Ralex: that's not a RAM drive; that's a WORM drive.
#1624 [14:58] <Yolo200> <Extreme> thanks for the info!
#1625 [14:59] * ylli [ylli@notlogged] has joined #minecrafthelp
#1626 [14:59] <Bannie> Why is my password not working?
#1627 [14:59] * ylli [ylli@notlogged] has quit. (Client Quit)
#1628 [14:59] <DopeGhoti> Because you're trying to use something other than your password, most likely.
#1629 [15:00] <Bannie> My password for Minecraft, it says it is wrong.
#1630 [15:00] * AlejandroWeinberg [AlejandroWeinberg@notlogged] has joined #minecrafthelp
#1631 [15:00] * fadli_ [fadli_@notlogged] has joined #minecrafthelp
#1632 [15:01] * Hashim [Hashim@notlogged] has joined #minecrafthelp
#1633 [15:01] <Hashim> Hsbjjssu
#1634 [15:01] <Hashim> J
#1635 [15:01] <Hashim> Jj
#1636 [15:01] <Hashim> Ja
#1637 [15:01] <Hashim> Js
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#1641 [15:02] <Bannie> Why isnt it working? I tried resetting my password and then it just logged me out of the lancher.
#1642 [15:03] <Extreme> Bannie: What is your username?
#1643 [15:03] * Lord_Ralex kicked Hashim from #minecrafthelp (Reason: ashim :Hashim)
#1644 [15:03] <AlejandroWeinberg> I fail to forge this is minecrafthttps://s3.amazonaws.com/Minecraft.Download/versions/1.7.10-Forge10.13.4.1448-1.7.10/1.7.10-Forge10.13.4.1448-1.7.10.jar on task 'Version & Libraries' java.lang.RuntimeException
#1645 [15:03] <Extreme> ??> AlejandroWeinberg mods
#1646 [15:03] <VoxelHead> AlejandroWeinberg: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1647 [15:03] <VoxelHead> AlejandroWeinberg: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1648 [15:03] <Anonymous> I keep getting the 'Unable to fit' error.
#1649 [15:03] <ismyaccbanned> Bannie try logging into mojang see if that works
#1650 [15:03] <Extreme> Anonymous: Are you using a resource pack?
#1651 [15:03] <ismyaccbanned> mojang.com
#1652 [15:03] <Kayla> It still doesn't work
#1653 [15:03] <Anonymous> Nope.
#1654 [15:04] <Anonymous> And it's nod modded.
#1655 [15:04] <Anonymous> not*
#1656 [15:04] <Extreme> ??> Anonymous win/dxdiag
#1657 [15:04] * AlejandroWeinberg [AlejandroWeinberg@notlogged] has quit. (Client Quit)
#1658 [15:04] <VoxelHead> Anonymous: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1661 [15:05] <Bannie> My username is Bannie and I Have tried logging into Mojang.com
#1662 [15:05] <Poketuber> Hi?
#1663 [15:05] <ismyaccbanned> hi
#1664 [15:05] <Poketuber> um i need help
#1665 [15:05] <Poketuber> :T
#1666 [15:05] <Extreme> Bannie: Did you change your password recently?
#1667 [15:06] <Extreme> Poketuber: What's the issue?
#1668 [15:06] <Bannie> Yes.
#1669 [15:06] <Poketuber> so i gave my minecraft account to a wrong person
#1670 [15:06] <Extreme> Bannie: Did you do that because you forgot the password or were not able to login?
#1671 [15:06] <Poketuber> and well he kind of messed it up
#1672 [15:06] <Extreme> Poketuber: how so?
#1673 [15:06] * SuperPuperSteve [SuperPuperSteve@notlogged] has joined #minecrafthelp
#1674 [15:06] <Poketuber> i cant log in anymore and i cant change my password or do anything
#1675 [15:06] <Bannie> I am not able to log in.
#1676 [15:07] <Extreme> ?? login/throttle
#1677 [15:07] <VoxelHead> login/throttle: Your login is being throttled, which will prevent you from logging in.
#1678 [15:07] <VoxelHead> login/throttle: You will have to wait 3 hours without logging in for it to reset.
#1679 [15:07] <ismyaccbanned> wait what is login throttle?
#1680 [15:07] <Anonymous> http://paste.ubuntu.com/11851104/
#1681 [15:07] <Poketuber> he kind of well probably changed the email to another one
#1682 [15:07] <Poketuber> so thats why
#1683 [15:07] <Poketuber> and i need help retrieving it
#1684 [15:08] <Anonymous> Also Minecraft was working a while ago.
#1685 [15:08] <Anonymous> Now It won't get passed the 'Mojang' logo.
#1686 [15:08] <Extreme> ??> Poketuber account/send-email
#1687 [15:08] <VoxelHead> Poketuber: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#1690 [15:09] <Poketuber> yea i checked my email for a transaction id but it wasnt there :(
#1691 [15:09] <Extreme> Poketuber: When did you buy Minecraft?
#1692 [15:09] <ismyaccbanned> I'm unable to log into mojang.com or minecraft after succesful password resetting, multiple times. You mentioned something called a login throttle which prevents logging in, what is it?
#1693 [15:09] <SerberGuy> Anonymous, you can run MC but it will require a mod. Since mods aren't supported here, PM me please.
#1694 [15:10] <Kayla> I did what you said and it is still not working
#1695 [15:10] <Anonymous> It it OptiFine?
#1696 [15:10] <SerberGuy> unless that isn't yur problem
#1697 [15:10] <Poketuber> in 2014 in april
#1698 [15:10] <Extreme> Anonymous: Go to: https://downloadcenter.intel.com/download/18231 - download the .zip and extract it to a folder. Open that folder and run "Setup.exe"
#1699 [15:10] <Poketuber> 29
#1700 [15:10] <SerberGuy> In which case, nvm. and, yes, anonymous
#1701 [15:10] <shortstuff15> when i download minecraft it only lets me play offline can anyone help?
#1702 [15:10] <Poketuber> April 29 2014
#1703 [15:10] <Extreme> Anonymous: Restart your computer and try Minecraft afterwards.
#1704 [15:10] <Anonymous> Yeah, tried optifine, still will not budge.
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#1706 [15:10] <SerberGuy> Anonymous, try with those drivers.
#1707 [15:10] <Anonymous> k
#1708 [15:11] <Poketuber> so...
#1709 [15:11] <Extreme> Poketuber: Contact Mojang without the transaction id.
#1710 [15:11] <Poketuber> ok
#1711 [15:11] <shortstuff15> when i download minecraft it only lets me play offline can anyone help?
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#1713 [15:11] <Extreme> shortstuff15: Can you login to https://account.mojang.com/me ?
#1714 [15:11] <SerberGuy> Anonymous, My old laptop has WORSE specs than yours and it runs MC decently. Your PC should run it once ypu get all the ptoper drivers/etc.
#1715 [15:12] <shortstuff15> yes i can
#1716 [15:12] <Anonymous> 'The driver being installed is not validated for this computer.'
#1717 [15:12] <Anonymous> I'll try the restarting method, I guess.
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#1723 [15:14] <Kayla> I can't download minecraft
#1724 [15:15] <shortstuff15> i signed into https://account.mojang.com/me like you told me to
#1725 [15:18] <Kayla> I just bought minecraft and it won't let me download it
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#1727 [15:19] * shortstuff15 [shortstuff15@notlogged] has quit. (Quit: Web client closed)
#1728 [15:19] <Kayla> HELLO??????
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#1731 [15:20] <Poketuber> I emailed them
#1732 [15:20] * Extreme is now known as Guest29582
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#1734 [15:21] <Poketuber> So do I just wait and see what they say?
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#1736 [15:22] <Poketuber> anyone there
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#1739 [15:24] <Anonymous> I'm back. The same error is happening.
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#1741 [15:25] <Kayla> IS SOMEONE GOING TO HELP ME!!!!?!?!?!?!?!
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#1744 [15:29] <Anonymous> Um...
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#1746 [15:30] <Kayla> I ust bought minecraft and it won't let me download it.
#1747 [15:31] <Anonymous> The 'Unable to fit' error is still happening after I restarted.
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#1750 [15:32] <Hobby> Kayla: https://launcher.mojang.com/download/Minecraft.exe
#1751 [15:33] <Hobby> That's the launcher, then just run it and enter your email and password
#1752 [15:33] <Hobby> then it will download the run minecraft
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#1754 [15:33] <Kayla> I went there and it still doesnt work
#1755 [15:34] <Anonymous> The 'Unable to fit' error is still appearing after I try to run Minecraft.
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#1758 [15:36] <Hobby> try again in an hour, then contact mojang support
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#1761 [15:38] <Kayla> Hobby what do i do?
#1762 [15:38] <Hobby> When you log into the launcher, what happens?
#1763 [15:38] <Angel11223> ok so i just got my cousin addictied to minecraft and she was playing around with the settings and put it in full screen mode and now it is black and she can only see the botten part of it and she cant do anything
#1764 [15:39] <Angel11223> it does that everytime she opens it how can i help her
#1765 [15:40] <Angel11223> can anyone help me
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#1768 [15:40] <Hobby> Angel11223: Go to %appdata%\.minecraft
#1769 [15:41] <Angel11223> ok
#1770 [15:41] <Hobby> in explorer if you're on Windows
#1771 [15:41] <Anonymous> Every time I run minecraft, I get the 'unable to fit' error.
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#1773 [15:41] <Hobby> rename the options.txt file
#1774 [15:41] <STORMY> is the a modded minecraft help lobby
#1775 [15:41] <Hobby> then start Minecraft again
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#1777 [15:41] <greavester> hi could you hand me over to someone who does the xbox360 update
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#1780 [15:43] <greavester> could you do a mods update to minecraft xbox 360
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#1782 [15:44] <Anonymous> How do I get rid of the 'unable to fit' error?
#1783 [15:44] <greavester> helo
#1784 [15:45] <Hobby> greavester: There are no mods on the XBox 360 version of Minecraft
#1785 [15:45] <Hobby> or mods on any other platform apart from the Java version on pc
#1786 [15:45] <greavester> could you do a update to release them
#1787 [15:45] <Anonymous> =(
#1788 [15:46] <greavester> could you start custom skins
#1789 [15:46] <Hobby> I don't think it's possible due to it being different from pc
#1790 [15:46] <STORMY> no mods preasant for 360 it would break the micrsoft terms of service
#1791 [15:46] <Hobby> and different developers
#1792 [15:46] <Anonymous> How do I get rid of the 'unable to fit' error?
#1793 [15:47] <greavester> OHHH
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#1795 [15:48] <Afootpluto> Anonymous, paste the whole error to paste.ubuntu.com
#1796 [15:49] <Anonymous> finally
#1797 [15:49] <Anonymous> http://paste.ubuntu.com/11851365/
#1798 [15:50] <Anonymous> Also it says modded because im using OptiFine
#1799 [15:50] <DopeGhoti> that would be a mod
#1800 [15:50] <Anonymous> It still doesn't work even if it's un-modded
#1801 [15:50] <Anonymous> hold on
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#1803 [15:50] <DopeGhoti> okay, try it unmodded and then submit the crash report of that
#1804 [15:50] <Hobby> mcpatcher and optifine aren't compatible with each other
#1805 [15:51] <Hobby> that's what causing the crash
#1806 [15:51] <DopeGhoti> what port of "we don't support mods or modded versions of Minecraft" is difficult to comprehend?
#1807 [15:51] <Anonymous> ah here we go
#1808 [15:51] <Anonymous> http://paste.ubuntu.com/11851375/
#1809 [15:51] <STORMY> is there a modded help lobby then
#1810 [15:52] <Anonymous> Sorry for the mess-up lol
#1811 [15:54] <Extreme> Anonymous: Did you install that driver I gave?
#1812 [15:54] <Anonymous> It won't install.
#1813 [15:54] <Extreme> Anonymous: why is that?
#1814 [15:54] <Anonymous> Something about it not validating.
#1815 [15:54] <Anonymous> hold on let me read what it says
#1816 [15:54] <Extreme> Anonymous: What exactly did it say?
#1817 [15:55] <STORMY> #Geforce for mod talk and help will help you guys out send modded users somewhere helpfull
#1818 [15:56] <Anonymous> 'The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer's manufacturer. The setup will now exit.'
#1819 [15:56] <Anonymous> :|
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#1821 [15:57] <Extreme> Anonymous: Open Device manager by searching for it at start, and expand the "Display adapter" secion - what do you see under it?
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#1823 [15:57] <braddock7654> Hello
#1824 [15:57] <Extreme> braddock7654: Hello.
#1825 [15:57] <Anonymous> inb4ahorridcard
#1826 [15:58] <Anonymous> Mobile Intel(r) 965 Express Chipset Family
#1827 [15:58] <braddock7654> i just bought minecraft for my acer computer and i just downloaded it, it came to a screen to finish and it told me that it cannot be downloaded try again later
#1828 [15:58] <Afootpluto> ??> braddock7654 launcher/log
#1829 [15:58] <VoxelHead> braddock7654: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1830 [15:59] <VoxelHead> braddock7654: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1831 [15:59] <Extreme> Anonymous: Right click it and select "Uninstall"
#1832 [15:59] <Anonymous> Will this mess up my computer?
#1833 [15:59] <braddock7654> how do i do that? im not really techie, what second tab
#1834 [15:59] <Extreme> Anonymous: Your screen will flash and it will fall back to the basic display drivers.
#1835 [16:00] <Anonymous> Uh okay
#1836 [16:00] <Anonymous> Should I check 'Delete the driver software for this device'?
#1837 [16:00] <Afootpluto> braddock7654, can you open the launcher?
#1838 [16:01] <Extreme> Anonymous: No.
#1839 [16:01] <Anonymous> k
#1840 [16:01] <braddock7654> like to open the game, no it goes to that screen that says it could not be downloaded and to try again later
#1841 [16:01] <Extreme> Anonymous: You should close any other applications such as Minecraft and once you have done so, right click it again and select "Update driver software".
#1842 [16:01] <Anonymous> a
#1843 [16:01] <Anonymous> aight*
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#1845 [16:02] <Anonymous> I have to restart brb
#1846 [16:02] <Extreme> Anonymous: Select "browse my computer for driver software" and go to the zip you downloaded
#1847 [16:02] <Afootpluto> braddock7654, download this launcher https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1848 [16:02] * a-b-c-d [a-b-c-d@notlogged] has quit. (Client Quit)
#1849 [16:02] <braddock7654> ok hold on
#1850 [16:03] <Extreme> Anonymous: Rather, go to the folder that you extracted the zip to.
#1851 [16:03] <braddock7654> what is java runtime environment 1.6.0 do i need to download that
#1852 [16:03] <Afootpluto> ??> braddock7654 java/1.8
#1853 [16:03] <VoxelHead> braddock7654: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#1854 [16:04] <braddock7654> ok hold on, thank you so much, i'm sorry i'm struggling!
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#1864 [16:12] <TzRavio> http://paste.ubuntu.com/11851515/
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#1866 [16:13] <Seven_Six_Two> I'm having trouble with command block. I created a pig, and named it TimePig. Now It's wandered off, and I can't teleport it to me, or me to it. I try different incantations of /tp @e[name=TimePig] 0 0 0
#1867 [16:13] <TzRavio> http://paste.ubuntu.com/11851515/
#1868 [16:13] <Afootpluto> TzRavio, we need the whole thing
#1869 [16:14] <TzRavio> looked it up. minecraft support forum said this was enough
#1870 [16:14] <Seven_Six_Two> with and without commas between coordinates, using [type=Pig] or [type=!Player] but the only error I get is Error: Player not found. I also can't name another pig the same thing, I think because this one is still alive somewhere.
#1871 [16:14] <Afootpluto> TzRavio, we need the whole thing
#1872 [16:15] <TzRavio> minecraft support said that was the only thing that was needed for people to determen what problem it is
#1873 [16:15] <Afootpluto> Seven_Six_Two, I personally dont know much about command blocks i will suggest try the minecraftforums
#1874 [16:16] <Afootpluto> ??> TzRavio win/dxdiag
#1875 [16:16] <VoxelHead> TzRavio: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1879 [16:18] <TzRavio> http://paste.ubuntu.com/11851583/ this should work
#1880 [16:19] <Afootpluto> TzRavio, download and install https://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#1881 [16:19] <Extreme> Anonymous: It can take a few minutes
#1882 [16:20] <TzRavio> whih one?
#1883 [16:20] <TzRavio> says download on a few
#1884 [16:20] <Afootpluto> TzRavio, the first one
#1885 [16:20] <TzRavio> ok
#1886 [16:21] <TzRavio> wouldn't suprise me if i coldnt tho, really awful computer
#1887 [16:21] * queenofdenialtx [queenofdenialtx@notlogged] has joined #minecrafthelp
#1888 [16:21] <queenofdenialtx> I need help if anyone can help.
#1889 [16:22] <Afootpluto> queenofdenialtx, what is the issue?
#1890 [16:22] * Jeremy [Jeremy@notlogged] has joined #minecrafthelp
#1891 [16:23] <queenofdenialtx> My little boy is trying to log into minecraft which we bought on a card at walmart. It's on his old pc we do not have . I am trying everything I can to get on.
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#1893 [16:23] <queenofdenialtx> It will not let me sign in.
#1894 [16:23] <Jeremy> Hello there! I have played minecraft since 2012, recently i cant log in to minecraft and when I select forgot password it doesnt change it! I need to know my password or reset it but it doesnt work! D:
#1895 [16:24] <Afootpluto> queenofdenialtx, does it give you a error?
#1896 [16:24] <Jeremy> i have a mojang account, i use my email
#1897 [16:24] <Afootpluto> ??> Jeremy account/send-email
#1898 [16:24] <VoxelHead> Jeremy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1899 [16:24] <Jeremy> ok thank you
#1900 [16:24] <queenofdenialtx> yeah I went to reset password and I sent to all my names and it is not sending password reset.
#1901 [16:25] <Afootpluto> queenofdenialtx, then you will need to contact mojang
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#1903 [16:25] <Afootpluto> ??> queenofdenialtx account/send-email
#1904 [16:25] <VoxelHead> queenofdenialtx: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#1909 [16:27] <TzRavio> it's installing a lot of things now, will there be a new step after i've installed everyhing or can i just start laying mc?
#1910 [16:27] <TzRavio> playing*
#1911 [16:28] <Afootpluto> TzRavio, after it is done installing you will have to restart your computer
#1912 [16:28] <TzRavio> and after that?
#1913 [16:28] <Afootpluto> play minecraft
#1914 [16:28] <TzRavio> it should be able to acces mc?
#1915 [16:28] <TzRavio> oki sounds cool
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#1917 [16:29] <TzRavio> thanking you ahead then i guess :)
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#1926 [16:33] <rrrrrrrrrrrrrr> kkkkkkkkkkkkkkkkkkk
#1927 [16:33] <Will> I have a nullpointer exception when trying to launch the game. It says: Exception in thread "Client thread" java.lang.NullPointerException at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:213) at com.google.common.collect.Lists$ReverseList.<init>(Lists.java:767) at com.google.common.collect.Lists.reverse(Lists.java:759) at lt.b(SourceFile:156) at lt.<init>(SourceFile:43) at net.minecraft.server.Minecr
#1928 [16:33] * Lord_Ralex kicked rrrrrrrrrrrrrr from #minecrafthelp (Reason: rrrrrrrrrrrrr :rrrrrrrrrrrrrr)
#1929 [16:33] <samuraispecter> hello its saying my graphics crad needs updating
#1930 [16:33] <samuraispecter> i followed some rules then it lead me to this page
#1931 [16:34] <GreyVulpine> Will - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1932 [16:34] <samuraispecter> anyone who can help?
#1933 [16:34] <GreyVulpine> samuraispecter - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1934 [16:34] <GreyVulpine> samuraispecter - Give us the link to your dxdiag
#1935 [16:34] <samuraispecter> how do i do that?
#1936 [16:34] <GreyVulpine> samuraispecter - Did you generate a dxdiag through the instructions posted?
#1937 [16:34] <samuraispecter> yes
#1938 [16:34] <GreyVulpine> samuraispecter - Did you post it to http://paste.ubuntu.com ?
#1939 [16:35] <samuraispecter> idk how to post it
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#1941 [16:35] <GreyVulpine> samuraispecter - Please open up the dxdiag.txt file. Select and copy all the text inside. go to http://paste.ubuntu.com and paste it in the "Content" box
#1942 [16:36] <samuraispecter> did that
#1943 [16:36] <GreyVulpine> samuraispecter - Fill out a name for the "Poster" box, then press the "Paste!" button. Wait a few seconds. Press F6, copy. Come here, paste.
#1944 [16:36] <samuraispecter> ------------------ System Information ------------------ Time of this report: 7/9/2015, 22:28:42 Machine name: HPPAVILION-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150316-1654) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: p6-2053uk BIOS: BIOS Date: 09/28/2011 CUP_713.rom Ver:
#1945 [16:36] <Will> here is the URL: http://paste.ubuntu.com/11851722/
#1946 [16:37] <GreyVulpine> samuraispecter - Please give us the http://paste.ubuntu.com/xxxxxx link
#1947 [16:37] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#1948 [16:37] <GreyVulpine> Will - Has minecraft worked before?
#1949 [16:37] * Anonymous [Anonymous@notlogged] has joined #minecrafthelp
#1950 [16:37] <samuraispecter> no
#1951 [16:37] <GreyVulpine> samuraispecter - Please give us the http://paste.ubuntu.com/xxxxxx link
#1952 [16:37] <samuraispecter> this is my freinds acc he gave it to me
#1953 [16:38] <samuraispecter> http://paste.ubuntu.com/11851676/
#1954 [16:38] <Anonymous> Extreme: I have updated my driver, but the error is still occurring...
#1955 [16:38] <Will> Yes, it was working fine before. And on the same computer it still works fine on my dad's user account. It only gives the error when trying to load it from my account.
#1956 [16:38] <GreyVulpine> Will - Run minecraft. Before hitting "Play", go to "Edit Profile", then "Open Game Dir". Delete everything inside the minecraft folder except for the saves folder. Then try minecraft again.
#1957 [16:38] <GreyVulpine> samuraispecter - One moment
#1958 [16:38] <samuraispecter> thanks :)
#1959 [16:39] * johnmark [johnmark@notlogged] has joined #minecrafthelp
#1960 [16:39] * ooo [ooo@notlogged] has joined #minecrafthelp
#1961 [16:39] <Extreme> Anonymous: Your computer is not capable of running Minecraft then.
#1962 [16:39] <GreyVulpine> samuraispecter - Download and install the Catalyst Software Suite from http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2032 -- Reboot when done, then try minecraft
#1963 [16:39] <samuraispecter> me?
#1964 [16:39] <Anonymous> But It ran perfectly fine earlier.
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#1966 [16:39] <Anonymous> I shouldn't say that...
#1967 [16:39] <ooo> myy
#1968 [16:40] <Extreme> Anonymous: "earlier" as in?
#1969 [16:40] <samuraispecter> downloading
#1970 [16:40] <Anonymous> Earlier today
#1971 [16:40] <samuraispecter> im gonna stay here in case
#1972 [16:40] <ooo> my minecraft account will not let me play single player or go into servers, its says that it has crashed
#1973 [16:40] <Extreme> Anonymous: and what did you do that made it not work?
#1974 [16:40] <GreyVulpine> ooo - Got an error report?
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#1976 [16:40] <Anonymous> nothing
#1977 [16:40] <Anonymous> i did nothing
#1978 [16:40] <Anonymous> and now
#1979 [16:40] <ooo> i have no idea
#1980 [16:40] * G4M3R_272 [G4M3R_272@notlogged] has joined #minecrafthelp
#1981 [16:41] <Anonymous> it doesn't load
#1982 [16:41] <GreyVulpine> ooo - Do you see anything when minecraft crashes?
#1983 [16:41] <Anonymous> after the 'mojang' logo.
#1984 [16:41] <Extreme> Anonymous: Things don't just break. Either you or something on your computer made Minecraft not work.
#1985 [16:41] <Anonymous> Will re-installing work?
#1986 [16:41] <Extreme> Anonymous: If it worked previously, use System Restore to revert your computer back to when it did work.
#1987 [16:41] <Extreme> Anonymous: No.
#1988 [16:42] <Anonymous> well i'll just use system restore...
#1989 [16:42] <ooo> well i can see like the options for choosing something like single player and stuf like that but i cannont actually play anything
#1990 [16:42] <G4M3R_272> hi, i cant get into my minecraft because some sort of game output, thats what pops up when i click on play
#1991 [16:42] * Kirito is now known as Kazuto
#1992 [16:42] <GreyVulpine> G4M3R_272 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1993 [16:42] <GreyVulpine> ooo - What exactly happens when you try to play? You say it crashes?
#1994 [16:42] <Will> Great!! It's working now!! Thanks all over the place!!!
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#1996 [16:43] <GreyVulpine> Will - Glad to hear it
#1997 [16:43] <G4M3R_272> http://paste.ubuntu.com/11851774/
#1998 [16:43] <ooo> well it will go into the loading screen wait a couple of seconds and then it takes me back to the launcher and tells me it crashed
#1999 [16:43] <GreyVulpine> G4M3R_272 - Looks like modding minecraft made minecraft not work. We unfortunately, do not support modded minecraft here.
#2000 [16:44] <ooo> well can you tell me how to fix it or where to go for it
#2001 [16:44] <G4M3R_272> do you know where i can get help?
#2002 [16:44] * Anonymous [Anonymous@notlogged] has quit. (Quit: Web client closed)
#2003 [16:45] <GreyVulpine> G4M3R_272 - Try the forums for the Not Enough Items mod.
#2004 [16:45] <GreyVulpine> G4M3R_272 - Looks like their mod is throwing the specific error in your situation
#2005 [16:45] <ooo> but i have never installed a mod
#2006 [16:45] <G4M3R_272> okay well thank you for everything
#2007 [16:46] <GreyVulpine> ooo - There are other people here who need help. I prefix my lines with the user's name to whom I'm speaking to. My prior instructions were directed to G4M3R_272, not you ooo.
#2008 [16:46] <GreyVulpine> ooo - I need the crash report that minecraft generates when it crashes. It's a large text file that gives me more information on why your minecraft crashes. Please copy and submit it to http://paste.ubuntu.com and give us the link to it.
#2009 [16:47] <ooo> hold on give m a sec
#2010 [16:48] * Will [Will@notlogged] has quit. (Quit: Web client closed)
#2011 [16:49] <ooo> http://paste.ubuntu.com/11851834/
#2012 [16:50] <ooo> there it is thx though for tryying
#2013 [16:51] <GreyVulpine> ooo - This error is typically caused by a security software or firewall that's blocking minecraft from operating correctly. What do you run?
#2014 [16:52] * MasterMusician [MasterMusician@notlogged] has joined #minecrafthelp
#2015 [16:52] <ooo> well i havea mcafee firewall but ive always had it while i payed
#2016 [16:52] * MasterMusician [MasterMusician@notlogged] has quit. (Client Quit)
#2017 [16:52] <GreyVulpine> ooo - Mcafee's firewall has been known to cause this issue. Could you disable or turn it off temporarily to check?
#2018 [16:52] <ooo> sure ill trry
#2019 [16:53] * queenofdenialtx [queenofdenialtx@notlogged] has quit. (Ping timeout: 204 seconds)
#2020 [16:53] <ooo> its not allowing me to turn it off
#2021 [16:53] <GreyVulpine> ooo - Does it tell you why?
#2022 [16:54] <ooo> no it just doesnt have an option for it
#2023 [16:54] <GreyVulpine> ooo - Only other options I can give you, are either to go through it's options and see if you can configure an exception for minecraft and java, or to uninstall it.
#2024 [16:55] <ooo> uninstall minecraft?
#2025 [16:55] <GreyVulpine> Uninstall mcafee.
#2026 [16:55] <ooo> oh, are there any other options
#2027 [16:56] * samuelzinhoh [samuelzinhoh@notlogged] has joined #minecrafthelp
#2028 [16:56] * Sean_ [Sean_@notlogged] has joined #minecrafthelp
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#2030 [16:57] <GreyVulpine> Beyond those, I don't have any other advice for you. You aren't the first person to come by with that exact error, running mcafee. We've had quite a few people that got minecraft working after uninstalling mcafee (and switching to a different security suite).
#2031 [16:57] <ooo> oh well thanks for your help goodbye
#2032 [16:57] <GreyVulpine> Have a good day.
#2033 [16:57] <ooo> you too
#2034 [16:58] * ooo [ooo@notlogged] has quit. (Quit: Web client closed)
#2035 [16:59] <Sean_> when ever i launch my minecraft, it does it successfully. But when i go into one of my worlds it takes forever to load and then crashes
#2036 [16:59] <GreyVulpine> Sean_ - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2037 [17:00] <Sean_> then what will happen after that
#2038 [17:00] * TriggerHD [TriggerHD@notlogged] has joined #minecrafthelp
#2039 [17:00] <GreyVulpine> Sean_ - Then I will read the error log, determine why it's crashing, and give you a solution to the best of my diagnostic abilities.
#2040 [17:00] <TriggerHD> My account has been hijacked on mojang
#2041 [17:00] <GreyVulpine> TriggerHD - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2042 [17:00] * Cookie [Cookie@notlogged] has joined #minecrafthelp
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#2044 [17:01] <TriggerHD> i have done that. i have access they just changed the directory email
#2045 [17:02] <GreyVulpine> TriggerHD - We cannot do anything to help you recover your hacked account here. We are not Mojang, and can only give you the link to file a support ticket. Mojang's customer support will need to get back to you.
#2046 [17:02] <Sean_> it wont let me copy the crash report
#2047 [17:02] <GreyVulpine> Sean_ - Windows or Mac?
#2048 [17:02] <Sean_> windows
#2049 [17:03] <GreyVulpine> Sean_ - Ctrl+A to select all the text. Ctrl+C to copy. Go to http://paste.ubuntu.com and click on the "Content" box. Press Ctrl+V to paste
#2050 [17:03] <Sean_> ok
#2051 [17:04] <Sean_> then after its in the comment box just hit paste
#2052 [17:04] <GreyVulpine> Sean_ - Right.
#2053 [17:05] <Sean_> what do i put into the box "poster"
#2054 [17:05] <GreyVulpine> Sean_ - Anything you want, typically your nickname.
#2055 [17:05] * Criimsonn [Criimsonn@notlogged] has joined #minecrafthelp
#2056 [17:06] <Sean_> ok i pasted it
#2057 [17:06] <Criimsonn> i cant open my minecraft, and if it does, it take 20 mins to get the launcher open and another 20 to open the game itsel.
#2058 [17:06] <GreyVulpine> Sean_ - Press the "Submit" button, press F6, ctrl+C, then come here and press Ctrl+V and press enter.
#2059 [17:06] <GreyVulpine> ??> Criimsonn launcher/log
#2060 [17:06] <VoxelHead> Criimsonn: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2061 [17:06] <VoxelHead> Criimsonn: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2063 [17:07] <Sean_> what "submit" button
#2064 [17:07] <GreyVulpine> Sean_ - Sorry, the "Paste!" button
#2065 [17:08] <Sean_> i hit that paste button and it brought me to another page of what i pasted
#2066 [17:08] <GreyVulpine> Sean_ - Right. Now press F6, ctrl+C, then come here and press Ctrl+V and press enter.
#2067 [17:09] * shooshy [shooshy@notlogged] has joined #minecrafthelp
#2068 [17:09] <Criimsonn> I cant open the launcher though..
#2069 [17:09] <Sean_> http://paste.ubuntu.com/11851957/
#2070 [17:09] <TriggerHD> Youre Service Sucks Goodbye
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#2074 [17:10] <Sean_> is that what you asked me to do
#2075 [17:10] <GreyVulpine> Sean_ - This error is typically caused by a security software or firewall that's blocking minecraft from operating correctly. What do you run?
#2076 [17:10] <Sean_> im not really sure to be honest
#2077 [17:10] * davidcg26 [davidcg26@notlogged] has joined #minecrafthelp
#2078 [17:10] <Sean_> i think its macafee
#2079 [17:10] <GreyVulpine> Sean_ - People have reported this issue with mcafee.
#2080 [17:10] <GreyVulpine> Sean_ - Could you either disable or uninstall it, temporarily, to test?
#2081 [17:11] * sKinny5gamer [sKinny5gamer@notlogged] has joined #minecrafthelp
#2082 [17:12] <Sean_> see the thing is my minecraft is on my home computer. Is it possible if i could move minecraft off of my home computer on a hard drive onto say a laptop and it would be able to work there?
#2083 [17:12] <GreyVulpine> Sean_ - Sure.
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#2085 [17:13] <davidcg26> Hello, I'm getting the following error when trying to launch Minecraft.
#2086 [17:13] <davidcg26> org.lwjgl.LWJGLException: Pixel format not accelerated
#2087 [17:13] <GreyVulpine> davidcg26 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2088 [17:13] <Sean_> ok thank for all the help
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#2090 [17:13] <davidcg26> I did it and it didn't work, GreyVulpine.
#2091 [17:13] <davidcg26> http://paste.ubuntu.com/11852014/
#2092 [17:13] <GreyVulpine> davidcg26 - One moment
#2093 [17:13] <davidcg26> Sure.
#2094 [17:13] <davidcg26> Thank you.
#2095 [17:14] * Chris [Chris@notlogged] has joined #minecrafthelp
#2096 [17:14] * Sean_ [Sean_@notlogged] has quit. (Quit: Web client closed)
#2097 [17:14] <GreyVulpine> davidcg26 - This is a desktop? Laptop?
#2098 [17:15] <davidcg26> Desktop.
#2099 [17:15] <GreyVulpine> davidcg26 - Try downloading and installing the catalyst software suite from: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#2100 [17:16] <GreyVulpine> davidcg26 - Note that this computer's video chipset is quite old, and may not be able to handle minecraft well, if at all even after the driver update.
#2101 [17:16] <davidcg26> Sure, let me try it. Thank you GreyVulpine.
#2102 [17:16] * Cookie [Cookie@notlogged] has joined #minecrafthelp
#2103 [17:16] <davidcg26> Catalyst Software Suite 95 MB
#2104 [17:16] * Criimsonn [Criimsonn@notlogged] has quit. (Quit: Web client closed)
#2105 [17:16] <davidcg26> That's the one, right?
#2106 [17:16] <GreyVulpine> davidcg26 - Right, that one.
#2107 [17:16] <davidcg26> OK, thanks.
#2108 [17:17] <davidcg26> Give me a moment.
#2109 [17:18] * Sandra_ [Sandra_@notlogged] has joined #minecrafthelp
#2110 [17:18] <davidcg26> I try to open the .exe but it just pops up a black screen and then closes after a second.
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#2112 [17:18] * JGaming805 [JGaming805@notlogged] has joined #minecrafthelp
#2113 [17:19] <GreyVulpine> davidcg26 - Huh, and there's no error that pops up?
#2114 [17:19] * JGaming805 [JGaming805@notlogged] has quit. (Client Quit)
#2115 [17:20] <davidcg26> Oh, I see an error message.
#2116 [17:20] <davidcg26> Program too big to fit in memory
#2117 [17:20] <davidcg26> That's what it says.
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#2119 [17:21] * sKinny5gamer [sKinny5gamer@notlogged] has quit. (Ping timeout: 204 seconds)
#2120 [17:21] <GreyVulpine> davidcg26 - Huh.. interesting. I don't really have a fix for that.
#2121 [17:22] <davidcg26> Maybe not enough graphic/RAM memory, I think so...
#2122 [17:23] <davidcg26> Well, I'm on a public computer so it doesn't really matter. Thank you for your support, GreyVulpine!
#2123 [17:23] <GreyVulpine> davidcg26 - No worries.
#2124 [17:23] <davidcg26> Have a good one. Bye.
#2125 [17:23] <davidcg26> Have a good one. Bye.
#2126 [17:23] * davidcg26 [davidcg26@notlogged] has left #minecrafthelp
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#2128 [17:29] * MageGod2234 [MageGod2234@notlogged] has joined #minecrafthelp
#2129 [17:29] * SirFurby99 [SirFurby99@notlogged] has joined #minecrafthelp
#2130 [17:30] <SirFurby99> Hi
#2131 [17:30] <MageGod2234> Can anyone help me? I am trying to join servers and all of them say "java.net.connectexception connection timed out no further information" I have looked on google and none of them have helped me. I have tried using the older launcher, the minecraft launcher and Magic Launcher. Nothing seems to work for me
#2132 [17:31] * trippel [trippel@notlogged] has joined #minecrafthelp
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#2135 [17:32] * Lanehdh [Lanehdh@notlogged] has joined #minecrafthelp
#2136 [17:32] <zenith> ?
#2137 [17:32] * captaintyinknots [captaintyinknots@notlogged] has joined #minecrafthelp
#2138 [17:32] <zenith> i think my minecraft account has been stolen..
#2139 [17:32] <captaintyinknots> why
#2140 [17:32] <webrosc> ??> zenith account/hacked
#2141 [17:32] <VoxelHead> zenith: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2142 [17:32] <VoxelHead> zenith: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2143 [17:33] * Lanehdh [Lanehdh@notlogged] has quit. (Client Quit)
#2144 [17:33] <SirFurby99> Hi, i have a problem starting mineceaft, the game crash, i can you help me? Dxdiag: httppaste.ubuntu.com11852123
#2145 [17:33] <webrosc> SirFurby99, one moment
#2146 [17:33] <captaintyinknots> Hello I am having an issue where I cannot log into any mojang/minecraft websites or the launcher itself unless I mask my IP. Any suggestions?
#2147 [17:34] * jbeavers2 [jbeavers2@notlogged] has joined #minecrafthelp
#2148 [17:34] <jbeavers2> http://paste.ubuntu.com/11852155/ help with graphics card please
#2149 [17:34] <webrosc> SirFurby99, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#2150 [17:34] <SirFurby99> ok thank you
#2151 [17:35] <MageGod2234> Does anyone know how to fix the "java.net.connectexception: Connection timed out: No further information" problem? I've tried adding the ports and even disabling my firewall. It doesn't seem to help.
#2152 [17:35] * grass [grass@notlogged] has joined #minecrafthelp
#2153 [17:35] <webrosc> jbeavers2, unfortunately your GPU is legacy (old) and is not supported in windows 8.1, you will need to downgrade winfdows to 8 or earlier
#2154 [17:36] <captaintyinknots> Anyone know how to fix this error whilst logging in: InvalidCredentialsException: Invalid Credentials
#2155 [17:36] <webrosc> SirFurby99, do note, DO NOT install windows 8.1 or 10 as you will not be able yto play minecraft on trhat GPU as yours is also a legacy device
#2156 [17:36] <zenith> i followed the instructions for an account getting hacked and contacted support and im here now
#2157 [17:36] * grass [grass@notlogged] has quit. (Client Quit)
#2158 [17:37] <webrosc> zenith, then wait for Mojang to reply, we can not do anything here as we are not Mojang
#2159 [17:37] * jbeavers2 [jbeavers2@notlogged] has quit. (Client Quit)
#2160 [17:38] <SirFurby99> kk
#2161 [17:38] <MageGod2234> webrosc, Do you know how to fix that error?
#2162 [17:38] * zenith [zenith@notlogged] has quit. (Quit: Web client closed)
#2163 [17:38] <webrosc> MageGod2234, what antivirus do you use?
#2164 [17:39] <MageGod2234> I think I have ASC
#2165 [17:39] <webrosc> asc?
#2166 [17:39] * captaintyinknots [captaintyinknots@notlogged] has joined #minecrafthelp
#2167 [17:39] <MageGod2234> Advanced System Care
#2168 [17:39] * captaintyinknots [captaintyinknots@notlogged] has quit. (Client Quit)
#2169 [17:40] <webrosc> i would guess thts the issue
#2170 [17:40] <webrosc> can you disable it, or remove it to see
#2171 [17:40] <MageGod2234> I've had it for a while and it's only started doing it recently
#2172 [17:41] * xx7modCraft [xx7modCraft@notlogged] has joined #minecrafthelp
#2173 [17:41] <webrosc> advance system care isn't and antivirus anyway, it won't protect you that way, its a cleanup program thats kinda pointless in my opinion
#2174 [17:42] * MateUWot [MateUWot@notlogged] has joined #minecrafthelp
#2175 [17:42] <xx7modCraft> Hi, help needed
#2176 [17:43] <xx7modCraft> missing files required for launch?
#2177 [17:43] <webrosc> ??> MageGod2234 tools/hjt
#2178 [17:43] <VoxelHead> MageGod2234: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2179 [17:43] <VoxelHead> MageGod2234: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2180 [17:43] <webrosc> MageGod2234, lets take a look at whats on your systemm
#2181 [17:43] <xx7modCraft> Sure
#2182 [17:43] * karatekid299 [karatekid299@notlogged] has joined #minecrafthelp
#2183 [17:43] <webrosc> xx7modCraft, that wasn't for you
#2184 [17:43] <MateUWot> Hello, my Minecraft username is MateUWot and I logged out by accident. I tried reseting my password like 20 times but it wont reset. I am using the right email.
#2185 [17:44] <webrosc> MateUWot, you may've locked yourself out of the system, wait 3 hours without attempting to login, then try again
#2186 [17:44] <webrosc> xx7modCraft, do you have a crash report/eroor log?
#2187 [17:44] <karatekid299> i dropped an item in a server by accident and would like to retrieve it my username is karatekid299
#2188 [17:44] <MateUWot> i dont have an error log
#2189 [17:44] <webrosc> karatekid299, ask the server staff then, nothing anyone else can do
#2190 [17:45] <karatekid299> how do you ask the server staff
#2191 [17:45] <webrosc> MateUWot, read what i said to you, not what i said to someone else
#2192 [17:45] <webrosc> karatekid299, ingame chat or their websirte/forum
#2193 [17:45] <xx7modCraft> NPE: Missing files is required for launch
#2194 [17:45] <MateUWot> oh oh
#2195 [17:45] <MateUWot> my bad
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#2198 [17:46] <MageGod2234> http://paste.ubuntu.com/11852222/ That's all of it
#2199 [17:46] <webrosc> xx7modCraft, are you using the .msi launcher?
#2200 [17:46] <xx7modCraft> yeah
#2201 [17:46] <MateUWot> do i use the same password or do i use the one i reset the last time?
#2202 [17:46] <webrosc> MateUWot, you would use what you changed it to
#2203 [17:47] <MateUWot> ok thanks
#2204 [17:47] <MateUWot> i appreciate it
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#2206 [17:49] <webrosc> MageGod2234, looks like you have avg pc tuneup aswell and possibily something has messed with your hosts file
#2207 [17:49] <MageGod2234> What should I do?
#2208 [17:50] <webrosc> ??> MageGod2234 win/hosts
#2209 [17:50] <VoxelHead> MageGod2234: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#2210 [17:50] <VoxelHead> MageGod2234: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#2211 [17:50] * KJ4IPS|Gone is now known as KJ4IPS
#2212 [17:50] <webrosc> and i would remove ASC and avg pc tuneup
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#2217 [17:52] <MageGod2234> http://paste.ubuntu.com/11852248/
#2218 [17:53] <webrosc> yeah remove the last line from the file, then save it, you may need to reboot to effect the changfe to system
#2219 [17:54] <MageGod2234> The IP and the random letters?
#2220 [17:54] <webrosc> yup
#2221 [17:55] <MageGod2234> It says I can't save the changes because I'm not an administrator. But I am
#2222 [17:55] <webrosc> ermm
#2223 [17:56] <Lutzee> Copy the file to your desktop, make the change and copy it back
#2224 [17:56] * Pinedo_Minecraft [Pinedo_Minecraft@notlogged] has joined #minecrafthelp
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#2226 [17:56] <Pinedo_Minecraft> Hello
#2227 [17:56] <webrosc> ta, i've never had that issue
#2228 [17:56] <Pinedo_Minecraft> Can somebody help me?
#2229 [17:56] <Pinedo_Minecraft> http://paste.ubuntu.com/11852261/
#2230 [17:56] <MageGod2234> I'll try that Lutzee
#2231 [17:56] <webrosc> Pinedo_Minecraft, one moment
#2232 [17:57] <Pinedo_Minecraft> Thanks!
#2233 [17:58] <MageGod2234> Okay, I made the changes and I deleted AVG and in the process of ASC
#2234 [17:58] <webrosc> Pinedo_Minecraft, download, unzip and run the setup.exe of https://downloadcenter.intel.com/download/18231
#2235 [17:58] * CJ0200 [CJ0200@notlogged] has joined #minecrafthelp
#2236 [17:59] <CJ0200> hey
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#2238 [17:59] <CJ0200> Pode me ajudar ?
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#2240 [17:59] * CJ0200 [CJ0200@notlogged] has quit. (Client Quit)
#2241 [17:59] <webrosc> CJ0200, English please
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#2243 [17:59] <CJ0200> Pode me ajudar ?
#2244 [18:00] <webrosc> CJ0200, English please
#2245 [18:00] <CJ0200> Can you help me?
#2246 [18:00] <Lutzee> ??> CJ lang/pt
#2247 [18:00] <VoxelHead> CJ: N�s s� falamos ingl�s aqui. Voc� pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2248 [18:00] <webrosc> CJ0200, what with?
#2249 [18:00] * Magiobiwan [Magiobiwan@notlogged] has joined #minecrafthelp
#2250 [18:00] <CJ0200> I forgot my password
#2251 [18:00] <MageGod2234> webrosc, I'm going to reboot my pc. If it doesn't work I'll be back. Thank you for the help so far
#2252 [18:00] <webrosc> MageGod2234, ok
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#2255 [18:01] <webrosc> ??> CJ0200 account/reset-password
#2256 [18:01] <VoxelHead> CJ0200: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#2257 [18:01] <VoxelHead> CJ0200: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
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#2259 [18:02] <CJ0200> You have to put the nickname?
#2260 [18:02] <webrosc> CJ0200, do you login with email, or username?
#2261 [18:02] <OldManSr> I need help with my mcbans account for minecraft
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#2264 [18:02] <webrosc> OldManSr, then speak to mcbans people
#2265 [18:02] <OldManSr> Is this the correct channel
#2266 [18:02] <CJ0200> Email
#2267 [18:03] <CJ0200> only in're giving
#2268 [18:03] <webrosc> CJ0200, then use https://account.mojang.com/password
#2269 [18:03] <OldManSr> I connected from their website
#2270 [18:03] <Lutzee> OldManSr: This isn't the place for support for MCbans
#2271 [18:03] <webrosc> OldManSr, this is vanilla minecraft support, not mcbans support
#2272 [18:03] <OldManSr> Cool do you have the channel
#2273 [18:04] <OldManSr> Oh got it Sorry
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#2281 [18:12] <MageGod2234> Webrosc, it did not help. Still the same error message
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#2284 [18:15] <Bossal> hello! I need help.... again.... When I open mc I got this. FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to un-lzma: java.io.IOException: There is not enough space on the disk at net.minecraft.bootstrap.Bootstrap.unpack(Bootstrap.java:146) at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:123) at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381) Please fix the error and rest
#2285 [18:15] <webrosc> MageGod2234, can you connect to this server? mctest.ae97.net
#2286 [18:15] <webrosc> ??> Bossal paste
#2287 [18:15] <VoxelHead> Bossal: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2288 [18:16] <MageGod2234> I cannot connect to it, no
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#2290 [18:17] <webrosc> MageGod2234, can you do a new hjt log
#2291 [18:19] * michael [michael@notlogged] has joined #minecrafthelp
#2292 [18:20] <michael> i cannot access my account
#2293 [18:20] <MageGod2234> http://paste.ubuntu.com/11852374/
#2294 [18:20] <webrosc> michael, and why not?
#2295 [18:20] * Vincent_ [Vincent_@notlogged] has joined #minecrafthelp
#2296 [18:20] <michael> because it said my account was migrated
#2297 [18:20] <michael> and i tried logging in with the email
#2298 [18:20] <michael> but it didnt work
#2299 [18:20] <webrosc> MageGod2234, advance system care is still installed
#2300 [18:20] <michael> i havent played in years
#2301 [18:21] <michael> kinda wanted to get back into it
#2302 [18:21] <webrosc> michael, what is your ingame name?
#2303 [18:21] * ComboGamer [ComboGamer@notlogged] has joined #minecrafthelp
#2304 [18:21] <michael> ujmki10 or ujmki
#2305 [18:22] <MageGod2234> Would that cause a problem like this though? I have had advanced system care for over a year and it's only started showing this error message yesterday night
#2306 [18:22] <webrosc> MageGod2234, it may, and programs like that update all the time
#2307 [18:22] <MageGod2234> I've uninstalled it
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#2309 [18:22] <webrosc> michael, neither of those show as taken, so you will have to contact Mojang with your transaction ID as proof of purchase and they can look into it further
#2310 [18:23] <webrosc> ??> michael mojang/email
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#2312 [18:23] <VoxelHead> michael: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2313 [18:23] <VoxelHead> michael: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2314 [18:23] <michael> the transaction was like
#2315 [18:23] <michael> 4 years ago
#2316 [18:23] <michael> can i give a video
#2317 [18:23] <michael> of me playing?
#2318 [18:23] <michael> and then i can confirm its me
#2319 [18:23] <michael> or something
#2320 [18:23] <webrosc> thats no proof
#2321 [18:23] <webrosc> anyone can use a hack client to spoof a username
#2322 [18:24] <Ali> How do I install mods?? Will it affect my PC?
#2323 [18:24] <MageGod2234> I uninstalled advanced system care and still have the same problem
#2324 [18:24] <webrosc> MageGod2234, did you reboot?
#2325 [18:24] <MageGod2234> no.. Brb again
#2326 [18:24] <webrosc> michael, when and how did you buy minecraft?
#2327 [18:24] * MageGod2234 [MageGod2234@notlogged] has quit. (Quit: Web client closed)
#2328 [18:24] <michael> 4-5 years ago
#2329 [18:25] <webrosc> how did you pay?
#2330 [18:25] <michael> credit card
#2331 [18:25] <Vincent_> hi, how can i report a crash in hopper.minecraft.net/crashes/minecraft?
#2332 [18:25] <michael> minecraft was alot cheaper back then
#2333 [18:26] <webrosc> michael, early 2011 or later?
#2334 [18:27] <Ali> Will installing mods affect my PC??
#2335 [18:27] <michael> around march 27th 2011
#2336 [18:27] <michael> earlier
#2337 [18:27] <Vincent_> how expensive was minecraft back then?
#2338 [18:27] <michael> thats my first recorded video
#2339 [18:27] <michael> i think it was likt
#2340 [18:27] <michael> 5 dollars
#2341 [18:27] <webrosc> Ali, we don't do mod support here, but no it shouldn't ewffect your pc
#2342 [18:27] <michael> it was an indie game
#2343 [18:27] <michael> it was cheap
#2344 [18:27] <Vincent_> u wot michael $5 rlly
#2345 [18:27] <webrosc> michael, ok, thats narrowed it enough
#2346 [18:27] <webrosc> ??> michael account/trans-id/dibs
#2347 [18:27] <VoxelHead> michael: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#2348 [18:27] <VoxelHead> michael: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#2349 [18:28] * davidholalol [davidholalol@notlogged] has joined #minecrafthelp
#2350 [18:28] * VoxelHead kicked davidholalol from #minecrafthelp (Reason: avidholalol :Banned: Pleasure yourself somewhere else.)
#2351 [18:28] <Ali> Thanks. Do you know where I can find someone for mod support??
#2352 [18:28] <michael> so what do i need to do?
#2353 [18:28] <webrosc> Ali, depends exactly what support you need
#2354 [18:29] * Seven_Six_Two [Seven_Six_Two@notlogged] has quit. (Quit: Leaving)
#2355 [18:29] <webrosc> michael, you contact Mojang and say you beleive you paid using the DIBS system, and they will explain more
#2356 [18:29] <Ali> I'm just trying to figure out how to install mods
#2357 [18:29] <michael> do i have to message there e-mail?
#2358 [18:29] <Vincent_> i repeat my question. how can i submit a crash in hopper.minecraft.net/crashes/minecraft?
#2359 [18:29] <webrosc> Ali, read the instructions for the mod on the mods download page on the forum
#2360 [18:30] <webrosc> Vincent_, what crash exactly?
#2361 [18:30] <Ali> Okay thanks
#2362 [18:30] <webrosc> ??> michael mojang/email
#2363 [18:30] <VoxelHead> michael: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2364 [18:30] <VoxelHead> michael: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2365 [18:30] <Vincent_> its a crash to be submitted on jira
#2366 [18:31] <webrosc> but what is the crash? maybe we can help
#2367 [18:31] <webrosc> thats why this channel is here
#2368 [18:31] * MageGod2234 [MageGod2234@notlogged] has joined #minecrafthelp
#2369 [18:31] <Vincent_> hmm let me get back with that in a moment
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#2371 [18:32] <MageGod2234> webrosc, Still the same issue
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#2376 [18:33] <MageGod2234> Sorry if I'm being pestilential, webrosc
#2377 [18:35] <Zano> Has anyone else had trouble playing lately?
#2378 [18:35] * kittiekorn [kittiekorn@notlogged] has joined #minecrafthelp
#2379 [18:36] <Zano> I keep getting a message saying "Unable to update launcher"
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#2384 [18:38] <MageGod2234> webrosc, here is the new hjt text after uninstalling advanced system care and rebooting my system. http://paste.ubuntu.com/11852443/
#2385 [18:38] * DaimondDude [DaimondDude@notlogged] has joined #minecrafthelp
#2386 [18:39] <Afootpluto> ??> MageGod2234 av/adwcleaner
#2387 [18:39] <VoxelHead> MageGod2234: ADWCleaner is an utility to clean a PC which is infested with malware.
#2388 [18:39] <VoxelHead> MageGod2234: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2389 [18:39] * Tazz3512 [Tazz3512@notlogged] has quit. (Client Quit)
#2390 [18:40] <MageGod2234> download and scan, yes?
#2391 [18:40] <Afootpluto> yes
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#2394 [18:42] <Zano> Anyone know how I can fix the launcher? I have even reinstalled Minecraft but still continue to get a message that tells me it is unable to update the launcher.
#2395 [18:44] <Afootpluto> Zano, download the launcher here https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#2396 [18:44] <Isaac23> OK on my Minecraft pe account I want others to join my survival world. Only problem is they can't. We have the same WiFi,same phone,and our difficulty is both turned all the way up, and we both have the latest update 0.11.0.PLEASE HELP!!!
#2397 [18:44] <urielsalis> Isaac23, latest update is 0.11.1
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#2400 [18:45] <MageGod2234_> I ran the ADWCleaner, Do you want the log or no?
#2401 [18:45] * MageGod2234 [MageGod2234@notlogged] has quit. (Ping timeout: 204 seconds)
#2402 [18:46] <Afootpluto> MageGod2234_, paste it to paste.ubuntu.com
#2403 [18:46] <MageGod2234_> http://paste.ubuntu.com/11852483/
#2404 [18:46] <Isaac23> I have it just typed wrong what else needs to happen
#2405 [18:47] <urielsalis> Isaac23, I recommend that you ask in the forums
#2406 [18:47] <Isaac23> OK thanks
#2407 [18:47] <Afootpluto> MageGod2234_, try minecraft now
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#2410 [18:48] <MageGod2234_> Same error message
#2411 [18:48] <Afootpluto> MageGod2234_, what was the original error?
#2412 [18:48] * Criimsonn [Criimsonn@notlogged] has joined #minecrafthelp
#2413 [18:49] <urielsalis> Hi again criimsonn
#2414 [18:49] <Criimsonn> im having trouble opening my mc launcher, it wont open...
#2415 [18:49] <urielsalis> You are sort of a regular here, arent you? :P
#2416 [18:49] <Criimsonn> hey uriel
#2417 [18:49] <urielsalis> Criimsonn, what happens when you try?
#2418 [18:49] <Criimsonn> haha almost!
#2419 [18:49] <MageGod2234_> java.net.connectexception connection timed out no further information
#2420 [18:49] <Criimsonn> nothing... lol
#2421 [18:49] <urielsalis> Criimsonn, you double click it and nothing opens?
#2422 [18:49] <Criimsonn> yea
#2423 [18:49] <Criimsonn> and if it does, its after about 20 minutes
#2424 [18:50] <Criimsonn> and thats only the launcher
#2425 [18:50] <urielsalis> ??> Criimsonn win/10
#2426 [18:50] <VoxelHead> Criimsonn: Windows 10 is currently in beta. Therefore, #minecrafthelp will not support users with Windows 10 as their Operating System.
#2427 [18:50] <VoxelHead> Criimsonn: To receive support, downgrade to Windows 8.1
#2428 [18:50] <Afootpluto> MageGod2234_, did you try to port forward?
#2429 [18:50] <MageGod2234_> yes
#2430 [18:50] <Afootpluto> ??> MageGod2234_ tools/teamviewer/quick-support
#2431 [18:50] <VoxelHead> MageGod2234_: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#2432 [18:50] <VoxelHead> MageGod2234_: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#2433 [18:51] <Criimsonn> im on windows 8.1 right now
#2434 [18:51] <Criimsonn> ive always been
#2435 [18:52] <urielsalis> yeah my bad, Read NT 6.3 and thinked Windows 10
#2436 [18:52] <urielsalis> Criimsonn, can you make a dxdiag?
#2437 [18:52] <urielsalis> ??> Criimsonn win/dxdiag
#2438 [18:52] <VoxelHead> Criimsonn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2442 [18:53] <Criimsonn_> srry chrome didnt respond :$
#2443 [18:53] <Zano> Afootpluto, I keep getting an error when installing
#2444 [18:54] <urielsalis> <urielsalis> Criimsonn, can you make a dxdiag?
#2445 [18:54] <urielsalis> ??> Criimsonn win/dxdiag
#2446 [18:54] <VoxelHead> Criimsonn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2447 [18:54] * nitrox [nitrox@notlogged] has joined #minecrafthelp
#2448 [18:54] <Afootpluto> Zano, what is the error?
#2449 [18:55] * nitrox [nitrox@notlogged] has quit. (Client Quit)
#2450 [18:55] <Zano> FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to un-lzma: LZMA.LzmaException: LZMA : Data Error at net.minecraft.bootstrap.Bootstrap.unpack(Bootstrap.java:146) at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:123) at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381)
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#2454 [18:56] <Criimsonn_> i cant open dxdiag...
#2455 [18:56] <Leo> hey
#2456 [18:56] <Criimsonn_> nvm
#2457 [18:56] <Leo> i need help reseting my questions for my moojang account
#2458 [18:57] <Leo> HELLO?
#2459 [18:57] <Leo> sorry caps
#2460 [18:57] <urielsalis> Leo, you have a transaction ID? (DONT POST IT HERE)
#2461 [18:57] <Leo> credit crad number?
#2462 [18:57] <Criimsonn_> http://paste.ubuntu.com/11852542/
#2463 [18:58] <urielsalis> Leo, no!!
#2464 [18:58] <Leo> NO I DONT BELIEVE SO
#2465 [18:58] <urielsalis> Leo, dont post that here!
#2466 [18:58] <Leo> I KNOW
#2467 [18:58] <Criimsonn_> aha
#2468 [18:58] <Leo> BUT IS THAT WHAT IT IS
#2469 [18:58] <urielsalis> Leo, when and how you purchased minecraft?
#2470 [18:58] <Leo> sorry caps again
#2471 [18:58] <urielsalis> Leo, no
#2472 [18:58] <Leo> ok
#2473 [18:58] <Leo> i purchased minecraft through mojang i would say a year two maybe 3 ago
#2474 [18:59] <urielsalis> Criimsonn_, I dont see your CPU in the dxdiag, weird
#2475 [18:59] <urielsalis> Leo, credit card? paypal?
#2476 [18:59] * Cyrus [Cyrus@notlogged] has joined #minecrafthelp
#2477 [18:59] * nitrox [nitrox@notlogged] has quit. (Client Quit)
#2478 [18:59] <Leo> credit
#2479 [18:59] <urielsalis> Leo, You dont remember the year? (and month if it was 2013?)
#2480 [18:59] <Leo> no idea
#2481 [19:00] <urielsalis> Leo, minecraft version?
#2482 [19:00] <Criimsonn_> so... what do i do? xD
#2483 [19:00] <urielsalis> Criimsonn_, what CPU you have?
#2484 [19:00] <Leo> 1.7 i think
#2485 [19:00] <urielsalis> ??> Leo account/trans-id/braintree
#2486 [19:00] <VoxelHead> Leo: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#2487 [19:00] <VoxelHead> Leo: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#2488 [19:00] <Criimsonn_> like what computer do i have?
#2489 [19:00] <urielsalis> Leo, wait, 1.7 beta or 1.7 release
#2490 [19:00] <Leo> release
#2491 [19:00] <urielsalis> Criimsonn_, cpu =/= computer
#2492 [19:00] * Coolman [Coolman@notlogged] has joined #minecrafthelp
#2493 [19:01] <urielsalis> Leo, then, follow VoxelHead instructions to get your transaction ID and email mojnag
#2494 [19:01] <urielsalis> ??> Leo mojang/email
#2495 [19:01] <VoxelHead> Leo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2496 [19:01] <Criimsonn_> its an asus
#2497 [19:01] <VoxelHead> Leo: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2498 [19:01] <Leo> ?
#2499 [19:01] <urielsalis> Criimsonn_, I can see that, Im asking you what CPU you have
#2500 [19:01] <urielsalis> ??> Leo irc/multitask
#2501 [19:01] <urielsalis> ??> Leo irc/multitasking
#2502 [19:01] <VoxelHead> Leo: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#2503 [19:01] <Criimsonn_> what do you mean xD this is embarrasing hhaha
#2504 [19:01] <Criimsonn_> how do i find that out?
#2505 [19:02] <urielsalis> Criimsonn_, CPU = Central Processing Unit
#2506 [19:02] <webrosc> urielsalis, possibly i3
#2507 [19:02] * nkolbe1 [nkolbe1@notlogged] has joined #minecrafthelp
#2508 [19:02] <Leo> ok
#2509 [19:02] <urielsalis> Thanks webrosc
#2510 [19:02] <webrosc> maybe https://www.asus.com/Notebooks/X551CA/
#2511 [19:02] <Leo> all i want to do is change my skin
#2512 [19:02] <Leo> is there another way that isnt so much hastle?
#2513 [19:03] <nkolbe1> http://paste.ubuntu.com/11852558/ wont stop crashing
#2514 [19:03] <urielsalis> webrosc, i3, 8gb ram, no graphic card. Marketing is making crap laptops
#2515 [19:03] <webrosc> urielsalis, but maybe http://www.pcmadd.com/laptop-asus-x551cap-intel-celeron-1007u-1500-mhz-4096-mb-ram-500-gb-hdd-intel-hd-graphics-2500-windows-8-factory-refurbished/reviews
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#2517 [19:03] <MageGod2234_> thank you for the help afootpluto and webrosc
#2518 [19:03] <urielsalis> nkolbe1, download and install https://downloadcenter.intel.com/download/24696
#2519 [19:03] <Coolman> hello i need help updating my video card please help
#2520 [19:03] <urielsalis> Coolman, you have a dxdiag?
#2521 [19:03] * MageGod2234_ [MageGod2234_@notlogged] has quit. (Quit: Web client closed)
#2522 [19:03] <Criimsonn_> do u guys want the serial number?
#2523 [19:04] <Criimsonn_> oh nvm
#2524 [19:04] <The_doctor101112> it will not let me play minecraft after i hit play
#2525 [19:04] <webrosc> Criimsonn_, that would help yes
#2526 [19:04] <Criimsonn_> its the x551ca one
#2527 [19:04] * PatTMG [PatTMG@notlogged] has joined #minecrafthelp
#2528 [19:04] <webrosc> Criimsonn_, so the first one i linked?
#2529 [19:04] <Criimsonn_> yessir
#2530 [19:04] <Coolman> yes link is this ... http://paste.ubuntu.com/11852567/
#2531 [19:04] <urielsalis> The_doctor101112, what happens when you try?
#2532 [19:04] <urielsalis> Coolman, download and install https://downloadcenter.intel.com/download/18231
#2533 [19:05] <webrosc> Coolman, that computer doesn't meet the requirements for minecraft though
#2534 [19:05] <Criimsonn_> DAN0CX383562428
#2535 [19:05] <Criimsonn_> thats the serial
#2536 [19:05] <Coolman> well it run thogh
#2537 [19:05] <webrosc> Coolman, then your lucky
#2538 [19:05] <PatTMG> a me crash minecraft
#2539 [19:05] <webrosc> if it runs
#2540 [19:05] <Coolman> so there might be a chance that it might run ?
#2541 [19:06] <urielsalis> PatTMG, you have a crash report?
#2542 [19:06] <Leo> urielsalis is there a way to change skin without doing all this reset question stuff?
#2543 [19:06] <webrosc> Coolman, if it runs it won't run well
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#2545 [19:06] <PatTMG> si
#2546 [19:06] <The_doctor101112> never mind
#2547 [19:06] <urielsalis> Leo, if you cant login, no
#2548 [19:06] <The_doctor101112> bye
#2549 [19:06] <Coolman> even if it is an old version
#2550 [19:06] <Leo> ok thank you
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#2552 [19:06] <urielsalis> PatTMG, copialo en paste.ubuntu.com y dame el link
#2553 [19:06] <PatTMG> si
#2554 [19:07] <Flayflay7> Does anyone know how to accelerate my pixel format
#2555 [19:07] <Criimsonn_> i think thats the issue im having^
#2556 [19:07] <urielsalis> Flayflay7, you have a dxdiag?
#2557 [19:07] <Flayflay7> http://paste.ubuntu.com/11852572/
#2558 [19:07] <webrosc> Coolman, as you can see from the requirments here https://help.mojang.com/customer/portal/articles/325948-minecraft-system-requirements your computer is short on most points
#2559 [19:08] * xshadowwolf19x [xshadowwolf19x@notlogged] has joined #minecrafthelp
#2560 [19:08] <urielsalis> Flayflay7, download and install https://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#2561 [19:08] <Criimsonn_> brb
#2562 [19:08] * Criimsonn_ [Criimsonn_@notlogged] has quit. (Quit: Web client closed)
#2563 [19:08] <Flayflay7> k
#2564 [19:09] <PatTMG> si urielsalis
#2565 [19:09] <urielsalis> PatTMG, dame el link :)
#2566 [19:09] <PatTMG> quale?
#2567 [19:09] <xshadowwolf19x> I NEED HELP
#2568 [19:10] <Flayflay7> it says it'll take 7 hours
#2569 [19:10] <webrosc> xshadowwolf19x, with?
#2570 [19:10] <urielsalis> PatTMG, el de paste.ubuntu.com/xxxxxxx
#2571 [19:10] <PatTMG> ok
#2572 [19:10] * nkolbe1 [nkolbe1@notlogged] has quit. (Ping timeout: 204 seconds)
#2573 [19:10] <xshadowwolf19x> when ever i luanch minecraft the second time my java se runtime stops working
#2574 [19:10] <PatTMG> ------------------ System Information ------------------ Time of this report: 7/10/2015, 01:55:52 Machine name: USERPC Operating System: Windows 8 Enterprise 32-bit (6.2, Build 9200) (9200.win8_gdr.150316-1542) Language: Italian (Regional Setting: Italian) System Manufacturer: ASUSTeK COMPUTER INC. System Model: K55N BIOS: BIOS Date: 09/07/12 18:44:20 Ver: 04.06.05 Processor: AMD A8-4500M APU with Ra
#2575 [19:11] <urielsalis> ??> PatTMG paste
#2576 [19:11] <VoxelHead> PatTMG: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2577 [19:11] <webrosc> xshadowwolf19x, do you get a crash report?
#2578 [19:11] <PatTMG> ------------------ System Information ------------------ Time of this report: 7/10/2015, 01:55:52 Machine name: USERPC Operating System: Windows 8 Enterprise 32-bit (6.2, Build 9200) (9200.win8_gdr.150316-1542) Language: Italian (Regional Setting: Italian) System Manufacturer: ASUSTeK COMPUTER INC. System Model: K55N BIOS: BIOS Date: 09/07/12 18:44:20 Ver: 04.06.05 Processor: AMD A8-4500M APU with Ra
#2579 [19:11] <xshadowwolf19x> i mean my java se platform binary and no i don't
#2580 [19:12] <webrosc> xshadowwolf19x, how do you know its crashing then?
#2581 [19:12] <webrosc> is it just a popup, ot a page of text?
#2582 [19:12] <webrosc> or*
#2583 [19:13] * Criimsonn [Criimsonn@notlogged] has joined #minecrafthelp
#2584 [19:13] <Criimsonn> Back
#2585 [19:13] <xshadowwolf19x> yes it is a pop up
#2586 [19:13] <webrosc> xshadowwolf19x, ok, windows?
#2587 [19:13] <xshadowwolf19x> yes
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#2589 [19:13] <webrosc> ??> xshadowwolf19x win/java/reinst
#2590 [19:13] <VoxelHead> xshadowwolf19x: You need to reinstall Java.
#2591 [19:13] <VoxelHead> xshadowwolf19x: First, go to the Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#2592 [19:13] <Criimsonn> uriel any news?
#2593 [19:14] <PatTMG> allora urielsalis?
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#2595 [19:14] <urielsalis> PatTMG, can you give me the link?
#2596 [19:15] <PatTMG> si
#2597 [19:15] <PatTMG> http://paste.ubuntu.com/11852561/
#2598 [19:15] <urielsalis> PatTMG, I need the full dxdiag
#2599 [19:15] <Criimsonn> uriel
#2600 [19:15] <PatTMG> ok
#2601 [19:16] <Flayflay7> urielsalis, is the amd-catalyst supposed to take several hours?
#2602 [19:16] <PatTMG> ------------------ Informazioni di sistema ------------------ Tempo di questo rapporto: 2015/07/10, 01:55:52 Nome della macchina: USERPC Sistema operativo: Windows 8 Enterprise a 32 bit (6.2, costruire 9200) (9200.win8_gdr.150316-1542) Lingua: Italiano (Ambito Regionale: l'italiano) Sistema Produttore: ASUSTeK COMPUTER INC. System Model: K55N BIOS: BIOS Data: 09/07/12 18:44:20 Ver: 04.06.05 Processor
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#2604 [19:16] <PatTMG> ecco uriel
#2605 [19:17] <urielsalis> Flayflay7, depending on your internet connection, yes
#2606 [19:17] <Flayflay7> four bars
#2607 [19:18] <webrosc> Flayflay7, internet speed, not connection to router
#2608 [19:18] <webrosc> what your ISP gives you
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#2612 [19:19] <xshadowwolf19x> thank you it is working now
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#2614 [19:20] * webrosc tips hat
#2614 [19:21] <PatTMG> uriel dxdiag non lo fa copiare
#2615 [19:22] <PatTMG> uriel allora?
#2616 [19:23] * Flayflay7 [Flayflay7@notlogged] has quit. (Ping timeout: 204 seconds)
#2617 [19:24] <PatTMG> hey
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#2622 [19:26] <PatTMG> allora
#2623 [19:26] <PatTMG> ?
#2624 [19:26] <webrosc> PatTMG, we need the WHOLE dxdiag log posted to paste.ubuntu.com
#2625 [19:27] <PatTMG> ma dxdiag non lo fa copiare
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#2629 [19:28] <webrosc> ??> PatTMG lang/it
#2630 [19:28] <VoxelHead> PatTMG: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
#2631 [19:29] <PatTMG> lo sto usando
#2632 [19:29] <PatTMG> ok
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#2636 [19:30] <PatTMG> done
#2637 [19:30] <Zano> I'll come back later. I'm not feeling well.
#2638 [19:30] <Zano> Bye
#2639 [19:30] * Zano [Zano@notlogged] has quit. (Quit: Web client closed)
#2640 [19:31] <PatTMG> So what?
#2641 [19:31] * Flayflay7 [Flayflay7@notlogged] has joined #minecrafthelp
#2642 [19:32] <Flayflay7> http://paste.ubuntu.com/11852692/
#2643 [19:32] <Flayflay7> I need help
#2644 [19:32] * chapis_ [chapis_@notlogged] has joined #minecrafthelp
#2645 [19:32] <webrosc> Flayflay7, you were given a driver to download and install
#2646 [19:32] <webrosc> did you do that?
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#2648 [19:33] <Flayflay7> restarted my computer to see if that worked first
#2649 [19:33] <webrosc> you need to download and install the driver urielsalis linked you
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#2651 [19:34] <Flayflay7> can you link it again?
#2652 [19:34] <cadolfan> hi there i can't get MC to load. http://paste.ubuntu.com/11852742/
#2653 [19:34] <webrosc> <urielsalis> Flayflay7, download and install https://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
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#2655 [19:35] <PatTMG> I have to go I'll be back tomorrow morning
#2656 [19:35] <chapis_> my laptop wont let me download minecraft. Everytime i try to it will run and then when i push play it brings me to a page telling me that it crashed. heres all the information i have http://paste.ubuntu.com/11852680/
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#2658 [19:36] <webrosc> chapis_, one moment
#2659 [19:37] <webrosc> chapis_, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe- but do note your computer is pretty old and may not run minecraft at all well
#2660 [19:38] <webrosc> if at all
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#2662 [19:39] <cadolfan> anyone?
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#2664 [19:39] <webrosc> cadolfan, i'm not sure, but what antivirus do you use?
#2665 [19:40] <cadolfan> symanetec endpoint
#2666 [19:40] <chapis_> okay thank you so much for the help
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#2668 [19:41] <webrosc> cadolfan, did you pay for it?
#2669 [19:42] <cadolfan> yes and no it's part of my companies provided antivirus. I can disable it.
#2670 [19:43] <webrosc> try disabling it
#2671 [19:43] <webrosc> it maybe the issue, norton has been an issue for others
#2672 [19:43] * santiago1032 [santiago1032@notlogged] has joined #minecrafthelp
#2673 [19:43] <webrosc> endpoint looks to be a buisness version of norton
#2674 [19:44] <cadolfan> yes it is
#2675 [19:44] <cadolfan> still didn't work.
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#2678 [19:44] <webrosc> normally next suggestion is touninstall to confirm if it is/isn;t the issue
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#2680 [19:45] <webrosc> but guessing company wouldn't like you doing that
#2681 [19:45] <cadolfan> i need to go. il'
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#2683 [19:45] <cadolfan> correct. I have i'll check back later thanks.
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#2687 [19:48] <newbie> ok my issues is my son save a lot of different worlds we play on xbox one i would like to know how to delete them all and let him start over
#2688 [19:48] <webrosc> newbie, i would guess there is a delete world option when you look at the saves list
#2689 [19:48] <newbie> also if i uninstall the game from my xbox do i have to pay again to reinstall it
#2690 [19:49] <webrosc> nope its linked to your account so you just download it again
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#2692 [19:49] <newbie> no i dont see the delet
#2693 [19:49] <webrosc> same as anything else you buy on live
#2694 [19:50] <newbie> ok got by deleting it and reinstalling it will help with the freezing of the game to
#2695 [19:50] <webrosc> newbie, highlight the save, press RB 3rd option is to delete?
#2696 [19:50] <newbie> ok thanks
#2697 [19:51] <newbie> will go try it now
#2698 [19:51] <webrosc> to be honest we really deal with pc version here, i found that with google, as for it crashing, maybe ask on the forums
#2699 [19:51] <webrosc> http://www.minecraftforum.net/forums/support/minecraft-xbox-one-edition
#2700 [19:52] <newbie> ok i have it for pc too and he does not like it cause i dont know how to do the mods for it
#2701 [19:52] <newbie> correct right
#2702 [19:53] <newbie> i thought you just enter certain codes and he can play that mod
#2703 [19:54] <newbie> or do we have to download the mods from a different sight other than minecraft
#2704 [19:55] * dan [dan@notlogged] has joined #minecrafthelp
#2705 [19:55] <webrosc> console versions don't have mods
#2706 [19:55] <webrosc> skin packs yes
#2707 [19:55] <dan> hi
#2708 [19:56] <dan> i need help
#2709 [19:56] <newbie> i know the console only has skin packs i bought them all its the pc mods we cant get the hang of
#2710 [19:57] <webrosc> we only do vanilla here., but the forum has plenty mods listed, and the curse client does it all for you
#2711 [19:57] <dan> http://paste.ubuntu.com/11852857/
#2712 [19:58] <newbie> what is curse client and do i just go there and download it
#2713 [19:58] <webrosc> http://beta.cursevoice.com/games/minecraft
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#2715 [19:59] <newbie> thankyou guys for the help will try it out and see
#2716 [19:59] <webrosc> dan, install a version of windows thats not in testing
#2717 [20:00] <dan> ok
#2718 [20:00] <dan> thanks
#2719 [20:00] <dan> bye gtg
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#2728 [20:14] <Criimsonn> is urielsalis still on?
#2729 [20:18] * gafsdfg [gafsdfg@notlogged] has joined #minecrafthelp
#2730 [20:19] <gafsdfg> hi guys
#2731 [20:19] <gafsdfg> quick question can anyone help me
#2732 [20:19] <gafsdfg> i changed my name recently
#2733 [20:19] <gafsdfg> but all i changed was one letter
#2734 [20:19] <gafsdfg> i made it a capital letter
#2735 [20:19] <gafsdfg> for example instead of john i made it John
#2736 [20:20] <gafsdfg> this caused me alot of problems with the plugins on the server i play on
#2737 [20:20] * jeremy2478 [jeremy2478@notlogged] has joined #minecrafthelp
#2738 [20:20] <gafsdfg> i was wondering if i could change back my name before the 30 days
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#2740 [20:20] <Extreme> gafsdfg: You cannot.
#2741 [20:20] <gafsdfg> no chance?
#2742 [20:20] <Extreme> gafsdfg: No.
#2743 [20:20] <gafsdfg> damn
#2744 [20:21] <gafsdfg> is there a way i can contact mojang maybe ask them?
#2745 [20:21] <gafsdfg> maybe they can make an exception?
#2746 [20:21] <Extreme> gafsdfg: You should blame the mod authors to make a proper plugin that uses UUIDs and not usernames
#2747 [20:22] <gafsdfg> lol what
#2748 [20:22] <gafsdfg> mod authors..
#2749 [20:22] <gafsdfg> k
#2750 [20:22] <gafsdfg> this channel is very helpful
#2751 [20:22] <gafsdfg> fuck off
#2752 [20:22] <Extreme> <gafsdfg> this caused me alot of problems with the plugins on the server i play on
#2753 [20:22] * AuBot kicked gafsdfg from #minecrafthelp (Reason: afsdfg :Please keep it civil.)
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#2775 [21:18] <labyok> hey guys, my friend's birthday is coming soon. is there any way to get a cape for him without buying the ticket?
#2776 [21:19] <webrosc> labyok, capes are only if you goto minecon, or work for Mojang
#2777 [21:20] * buddy [buddy@notlogged] has joined #minecrafthelp
#2778 [21:20] <buddy> HELP! cant load new game. windows xp says "not responding" after loading
#2779 [21:22] <labyok> aight, thx. too bad i cant get it
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#2783 [21:24] <Afootpluto> labyok, or be a mojira mod
#2784 [21:24] * Hike [Hike@notlogged] has joined #minecrafthelp
#2785 [21:25] <Hike> I Need Help With My Mojang Account
#2786 [21:25] <labyok> mojira mod?
#2787 [21:25] <Hike> What?
#2788 [21:26] <Hike> My Mojang Account!
#2789 [21:26] <Afootpluto> labyok, never mind
#2790 [21:26] <webrosc> mojira is the official bug website thing
#2791 [21:26] <Afootpluto> Hike, what is the issue?
#2792 [21:26] <Hike> I Log into my account right?
#2793 [21:26] <Hike> and my security questions i forgot them i send the email and i never get it
#2794 [21:27] <Afootpluto> Hike, if you already emailed mojang you will have to wait
#2795 [21:27] <Hike> this is my second day waiting and the email has not came
#2796 [21:28] <Afootpluto> Hike, it can take up to 3-4 business days for them to respond
#2797 [21:28] <Hike> i didn't email them i just sent a reset security questions
#2798 [21:28] <labyok> i see, thanks. im just new to minecraft
#2799 [21:28] <Hike> So are these just random people helping me?
#2800 [21:29] <labyok> hike, have you checked other folders in your email, or promotions tab (in gmail)
#2801 [21:29] <Afootpluto> ??> Hike mojang/email
#2802 [21:29] <VoxelHead> Hike: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2803 [21:29] <VoxelHead> Hike: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2804 [21:29] <Hike> well its my dads email and i have checked every folder
#2805 [21:30] <Hike> So do i have to email them?
#2806 [21:31] <Afootpluto> Hike, yes
#2807 [21:31] <Hike> But i don't want to
#2808 [21:31] <Hike> i just simply hit reset security questions
#2809 [21:32] <Hike> i shouldn't have to email them they should send me a reset of the questions
#2810 [21:33] <Hike> alright well thanks for the help
#2811 [21:33] <Hike> Cya
#2812 [21:33] <Hike> Cya
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#2815 [21:36] <laxmman1027> Minecraft keeps crashing saying something about "pixel format not accelerated" Here is the dxdiag link http://paste.ubuntu.com/11853420/
#2816 [21:36] * Artfan [Artfan@notlogged] has joined #minecrafthelp
#2817 [21:37] <Artfan> Hello, I have an issue
#2818 [21:37] <laxmman1027> Minecraft keeps crashing saying something about "pixel format not accelerated" Here is the dxdiag link http://paste.ubuntu.com/11853420/
#2819 [21:38] * minecraftparentq [minecraftparentq@notlogged] has joined #minecrafthelp
#2820 [21:38] <Afootpluto> laxmman1027, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#2821 [21:38] <Artfan> When I try to play minecraft, It will open as usual, and it will take me to the menu of the game where I would select my world to play. and It loads the terrain but when its done, It freezes and stops working and then it gives me a message that says "Java(TM) Platform SE binary has stopped working" And I have no Idea what to do to fix this problem
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#2823 [21:39] * VoxelHead kicked herobrine from #minecrafthelp (Reason: erobrine :Banned: No. Get a better name.)
#2824 [21:39] <Afootpluto> Artfan, what version of minecraft are you playing?
#2825 [21:39] * Ivy [Ivy@notlogged] has joined #minecrafthelp
#2826 [21:39] <laxmman1027> Try updating Java artman
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#2828 [21:39] <laxmman1027> Minecraft keeps crashing saying something about "pixel format not accelerated" Here is the dxdiag link http://paste.ubuntu.com/11853420/
#2829 [21:40] <Afootpluto> laxmman1027, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#2830 [21:40] <Ivy> I have been having a crash related to OpenGL ever since I got a new GTX 960 GPU.
#2831 [21:40] * Ivy is now known as Guest5252
#2832 [21:40] <minecraftparentq> Parental verification won't accept my Mastercard. Have verified information many times.
#2833 [21:40] * Guest5252 [Guest5252@notlogged] has quit. (Client Quit)
#2834 [21:40] <Afootpluto> ??> Guest5252 launcher/crash-log
#2835 [21:40] <VoxelHead> Guest5252: We need to see your crash log, which appears after a crash.
#2836 [21:40] <VoxelHead> Guest5252: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2839 [21:41] <Artfan> I am playing 1.8.7
#2840 [21:41] <Afootpluto> ??> IvyTheLeopard launcher/crash-log
#2841 [21:41] <VoxelHead> IvyTheLeopard: We need to see your crash log, which appears after a crash.
#2842 [21:41] <VoxelHead> IvyTheLeopard: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2843 [21:41] <Afootpluto> Artfan, what antivirus do you have?
#2844 [21:41] <Artfan> I have Norton
#2845 [21:41] <Afootpluto> ??> Artfan tools/hjt
#2846 [21:41] <VoxelHead> Artfan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2847 [21:41] <VoxelHead> Artfan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2848 [21:42] * Hike [Hike@notlogged] has joined #minecrafthelp
#2849 [21:42] <IvyTheLeopard> Minecraft crashes without a crash log
#2850 [21:43] <IvyTheLeopard> It completely exits to desktop except for a popup referencing OpenGL error 8
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#2852 [21:43] <Afootpluto> ??> IvyTheLeopard win/reinst\
#2853 [21:44] <Afootpluto> ??> IvyTheLeopard win/reinst
#2854 [21:44] <VoxelHead> IvyTheLeopard: You may need to reinstall the locally installed files that Minecraft puts into place.
#2855 [21:44] <VoxelHead> IvyTheLeopard: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2856 [21:44] <Afootpluto> ??> IvyTheLeopard win/dxdiag
#2857 [21:44] <VoxelHead> IvyTheLeopard: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2858 [21:44] <Artfan> Okay , give me a moment
#2859 [21:44] <Hike> The Bigger guys are going to have to help you on this
#2860 [21:45] <Afootpluto> Hike, what do you mean?
#2861 [21:45] <IvyTheLeopard> Here is the Dxdiag paste
#2862 [21:45] <IvyTheLeopard> http://paste.ubuntu.com/11853466/
#2863 [21:45] <Hike> nvm
#2864 [21:46] <Hike> you are the bigger guys
#2865 [21:47] <Afootpluto> Hike, what do you mean by "bigger guys"?
#2866 [21:47] <Hike> the better ones
#2867 [21:48] <Afootpluto> I am probably the only person not afk
#2868 [21:48] <Hike> what about me?
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#2870 [21:48] <Artfan> I copied everything from the notepad onto the link u gave me now what should I do?
#2871 [21:48] <Artfan> It doesnt give me a link to give u
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#2873 [21:49] <Afootpluto> Artfan, click the "Paste!" button and give me the url it take you to
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#2876 [21:49] <Artfan> Here you go
#2877 [21:49] <Artfan> http://paste.ubuntu.com/11853467/
#2878 [21:50] <Afootpluto> ??> Artfan win/dxdiag
#2879 [21:50] <VoxelHead> Artfan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2880 [21:50] * suppergirl123 [suppergirl123@notlogged] has joined #minecrafthelp
#2881 [21:51] <Artfan> Okay give me a minute
#2882 [21:52] <IvyTheLeopard> Here is the DXDiag paste from earlier http://paste.ubuntu.com/11853466/
#2883 [21:52] <Afootpluto> ??> IvyTheLeopard win/reinstl
#2884 [21:52] <Afootpluto> ??> IvyTheLeopard win/reinst
#2885 [21:52] <VoxelHead> IvyTheLeopard: You may need to reinstall the locally installed files that Minecraft puts into place.
#2886 [21:52] <VoxelHead> IvyTheLeopard: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2887 [21:54] <suppergirl123> http://paste.ubuntu.com/11853468/
#2888 [21:54] <IvyTheLeopard> I have reinstalled minecraft and it still crashes
#2889 [21:54] <suppergirl123> I have also
#2890 [21:54] <Hike> Do you have anything that makes you crash that you know of?
#2891 [21:55] <suppergirl123> I am not sure.
#2892 [21:55] <IvyTheLeopard> Playing the game for a few minutes makes it crash. I do not believe it has to do with what is going on in the game
#2893 [21:55] <Afootpluto> suppergirl123, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2032
#2894 [21:56] <Hike> do you have a texture pack because i remember having a texture pack and it kept crashing my game
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#2899 [21:57] <Guest8534> i cannot log in to minecraft. i just set up a mojang account and i am positive that the password is correct.
#2900 [21:57] <Xiuhcoatlslayer> I am not getting the email for my password reset for my Mojang account and cant log in to minecraft on my new pc. Help?
#2901 [21:57] <Hike> Guest I Would
#2902 [21:58] <Hike> Say reset your password
#2903 [21:58] <Afootpluto> ??> Xiuhcoatlslayer account/send-email
#2904 [21:58] <VoxelHead> Xiuhcoatlslayer: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2905 [21:58] <Artfan> I have the link : http://paste.ubuntu.com/11853504/
#2906 [21:58] * FazeAppeared [FazeAppeared@notlogged] has joined #minecrafthelp
#2907 [21:58] <Afootpluto> Guest8534, https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login
#2908 [21:58] <Guest8534> I have done that twice with one email account. I'm on to my another account, a gmail account, which i thought may be more compatible.
#2909 [21:59] * Xiuhcoatlslayer [Xiuhcoatlslayer@notlogged] has quit. (Client Quit)
#2910 [21:59] <Afootpluto> ??> Guest8534 account/send-email
#2911 [21:59] <VoxelHead> Guest8534: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2912 [22:00] <FazeAppeared> I cant open minecraft it says i have to upgrade graphics drivers and i did the steps it told me yet didnt work then i was led to here and i have my Ubuntu pastebin
#2913 [22:00] <IvyTheLeopard> I The game has started crashing ever since I got a new GPU (GTX 960)
#2914 [22:01] <Artfan> <Afootpluto> Heres the link http://paste.ubuntu.com/11853504/
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#2916 [22:04] <om> oh thank you let me try that
#2917 [22:04] <om> can i get mac version of that launcher ?
#2918 [22:04] <om> or possible launcher version so i can re download
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#2921 [22:05] <FazeAppeared> I cant open minecraft it says i have to upgrade graphics drivers and i did the steps it told me yet didnt work then i was led to here and i have my Ubuntu pastebin
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#2925 [22:07] <om> help!!!!!
#2926 [22:07] <om> getting GAME OUTPUT error on launch
#2927 [22:08] <Andrio> IvyTheLeopard, did you install the driver for it?
#2928 [22:09] * Artfan_ [Artfan_@notlogged] has joined #minecrafthelp
#2929 [22:09] <IvyTheLeopard> I did reinstall my graphics drivers
#2930 [22:10] <IvyTheLeopard> I have reinstalled the game, reinstalled the drivers, restarted my computer
#2931 [22:10] <Artfan> Hello? is Afootpluto there ? He was the kind one to help me and isnt responding anymore
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#2933 [22:11] <Andrio> Artfan, do you still have the launcher open from when the game crashed?
#2934 [22:12] <Artfan> no
#2935 [22:12] <Andrio> IvyTheLeopard, is there a crash report?
#2936 [22:12] <om> POOP 4 LIFE !!!
#2937 [22:12] <IvyTheLeopard> No, but there is an error in Windows Event viewer
#2938 [22:12] <Andrio> Artfan, well, can you recreate the crash and leave the launcher open this time?
#2939 [22:12] <om> peace boiiiiiiiiiiiiiiii
#2940 [22:12] <Andrio> oh?
#2941 [22:12] <Artfan> okay
#2942 [22:12] <Andrio> ??>> om launcher/game-output
#2943 [22:12] <Andrio> IvyTheLeopard, what is it?
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#2945 [22:13] * andre8 [andre8@notlogged] has quit. (Client Quit)
#2946 [22:13] <IvyTheLeopard> "The NVIDIA OpenGL driver detected a problem with the display driver and is unable to continue. The application must close. Error code: 8 Visit http://www.nvidia.com/page/support.html for more information."
#2947 [22:13] <IvyTheLeopard> \That is also the text from the popup before crashes
#2948 [22:14] * Opal_Water [Opal_Water@notlogged] has joined #minecrafthelp
#2949 [22:15] <Artfan> the java message is loading
#2950 [22:15] <Andrio> ??> IvyTheLeopard win/DXDiag
#2951 [22:15] <VoxelHead> IvyTheLeopard: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2952 [22:15] <Artfan> it says "Java Platform SE binary has stopped working""
#2953 [22:15] <Andrio> ??> Artfan launcher/game-output
#2954 [22:15] <VoxelHead> Artfan: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2955 [22:15] <VoxelHead> Artfan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2956 [22:15] <IvyTheLeopard> http://paste.ubuntu.com/11853466/
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#2958 [22:17] <Artfan> http://paste.ubuntu.com/11853567/
#2959 [22:17] <Opal_Water> I installed Minecraft, but when I tried to launch it, it crashed. I tried doing a Intel driver update, but it said that no drivers were found.
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#2961 [22:18] * ExoKruzer_ [ExoKruzer_@notlogged] has quit. (Remote host closed the connection)
#2962 [22:18] <Hike> Opal_Water Try Uninstalling and Restalling
#2963 [22:18] <Andrio> Artfan, try lowering your render distance.
#2964 [22:18] <Artfan> How do I do that
#2965 [22:19] <Hike> its in your settings
#2966 [22:19] <Andrio> In Minecraft's settings...?
#2967 [22:19] <Andrio> Under 'Graphics'
#2968 [22:20] * Unalike [Unalike@notlogged] has joined #minecrafthelp
#2969 [22:20] <Artfan> let me try
#2970 [22:20] <Unalike> Cant log into my mojang account
#2971 [22:20] <Hike> Yea Unalike i had the same problem
#2972 [22:21] <Unalike> when
#2973 [22:21] <Hike> Unalike someone else is going to have to take you i really don't understand it eaither
#2974 [22:21] <Unalike> when did it happen
#2975 [22:21] <Unalike> to you
#2976 [22:21] <Artfan> I cant, before I try the game freezes and gives me a message
#2977 [22:21] <Hike> idk like 2 days ago
#2978 [22:21] <Unalike> hm
#2979 [22:22] <Unalike> did u get back in?
#2980 [22:22] <Hike> Nope
#2981 [22:22] <Unalike> ...
#2982 [22:22] <Unalike> hacked?
#2983 [22:22] <Hike> Artfan did you try restaring your computer
#2984 [22:22] <Hike> No
#2985 [22:22] <Unalike> ...
#2986 [22:22] <Hike> it just brings me to security questions
#2987 [22:22] <Unalike> i tried reseting my password
#2988 [22:22] <Unalike> one sec
#2989 [22:22] <Unalike> brb
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#2991 [22:23] <Artfan> yes I have done it before
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#2993 [22:23] <Artfan> but wont work
#2994 [22:24] <Hike> i really don't know what to do
#2995 [22:24] <Andrio> ??> Artfan options/delete
#2996 [22:24] <VoxelHead> Artfan: You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the file called options.txt.
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#3000 [22:24] <Hike> Artfan to do that go type in %appdata%
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#3004 [22:27] <Artfan> Im confused Where do I type in %appdata%
#3005 [22:27] <IvyTheLeopard> hit windows key+R
#3006 [22:27] <Hike> are you on a desktop artfan?
#3007 [22:28] <Artfan> yes
#3008 [22:28] <Artfan> let me try
#3009 [22:28] <Hike> you see the windows icon on the screen?
#3010 [22:28] <Hike> click that and in the chat type %appdata%
#3011 [22:29] <Artfan> Okay im here at the page , do i delete the file .minecraft??
#3012 [22:29] <Hike> No
#3013 [22:29] <Hike> do not delete that
#3014 [22:29] <Artfan> ok no then
#3015 [22:30] <IvyTheLeopard> Hmmm... The crash I am getting seems to only be for GTX 9XX series GPU's
#3016 [22:30] <Hike> Ivy you think you need to buy a new one?
#3017 [22:30] <Artfan> So im at the place that %appdata% takes me to and now what do I do
#3018 [22:31] <IvyTheLeopard> This is a new one
#3019 [22:31] <Hike> what did VoxelHead Say Artfan
#3020 [22:32] <Artfan> Sorry I didnt see that
#3021 [22:32] <IvyTheLeopard> If I was to get a new GPU it would have to be a worse one because all the better ones have the same issue
#3022 [22:32] <IvyTheLeopard> Or go AMD again...
#3023 [22:32] <IvyTheLeopard> But I am broke
#3024 [22:33] <Hike> take it to a computer store?
#3025 [22:33] <Artfan> Okay so I deleted a file called Options
#3026 [22:33] <Hike> im not sure im not good with this stuff Ivy
#3027 [22:34] * HoboClownz [HoboClownz@notlogged] has joined #minecrafthelp
#3028 [22:34] <Andrio> ??> Artfan options/delete
#3029 [22:34] <VoxelHead> Artfan: You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the file called options.txt.
#3030 [22:34] <Hike> AFK
#3031 [22:35] <Artfan> I deleted it already
#3032 [22:38] * dustinm [dustinm@notlogged] has joined #minecrafthelp
#3033 [22:39] <Artfan> I deleted the file already
#3034 [22:39] <Hike> Back
#3035 [22:39] <Andrio> Artfan, ok, see if it still crashes.
#3036 [22:39] <IvyTheLeopard> Anyone know of what I should do about the crashing?
#3037 [22:39] <Artfan> ok
#3038 [22:42] <Artfan> It doesnt crahs anymore!! THANK YOU
#3039 [22:42] <Artfan> Ive had this problem for 4 months now
#3040 [22:42] <Artfan> until now
#3041 [22:42] <Hike> Ivy do what artfan did
#3042 [22:43] <IvyTheLeopard> Did not help.
#3043 [22:43] <Unalike> JIHSLKNAKJOJ sTILL CANT LOG IN
#3044 [22:43] <IvyTheLeopard> It still crashes
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#3046 [22:44] <Hike> Artfan are you good?
#3047 [22:44] <Andrio> IvyTheLeopard, do you have Minecraft and YouTube open at the same time?
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#3049 [22:45] <Artfan> Im good thank you
#3050 [22:45] <IvyTheLeopard> I do not
#3051 [22:45] * labyok [labyok@notlogged] has quit. (Quit: Web client closed)
#3052 [22:45] <Artfan> Thank You Thank You Thank You
#3053 [22:48] <ismyaccbanned> I couldn't log in all day yesterday, i can log in today, wtf.
#3054 [22:49] <Hike> well im going to bed cya guys tomarrow
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#3057 [22:52] * Hike [Hike@notlogged] has quit. (Ping timeout: 204 seconds)
#3058 [22:53] <LordBlueBlood_> Do you guys help with mod bugs as well or just vanilla bugs?
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#3061 [22:57] * Unalike [Unalike@notlogged] has joined #minecrafthelp
#3062 [22:57] <Unalike> Wont let me log into my mojang or minecraft account
#3063 [23:04] * caronn [caronn@notlogged] has joined #minecrafthelp
#3064 [23:05] * ZigTag [ZigTag@notlogged] has joined #minecrafthelp
#3065 [23:06] * caronn [caronn@notlogged] has quit. (Client Quit)
#3066 [23:06] <ZigTag> hello? im haveing a problem with chat
#3067 [23:07] * LordBlueBlood_ [LordBlueBlood_@notlogged] has quit. (Quit: Web client closed)
#3068 [23:07] <ZigTag> it says cannot send chat message
#3069 [23:08] <IvyTheLeopard> I may have found a fix
#3070 [23:08] <IvyTheLeopard> Set the GPU to performance mode under Nvidia control panel
#3071 [23:08] <IvyTheLeopard> It hasn't crashed for 20 minutes
#3072 [23:08] <ZigTag> yep
#3073 [23:08] <ZigTag> it was working earlier
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#3075 [23:12] * BigFatCatEatFood [BigFatCatEatFood@notlogged] has joined #minecrafthelp
#3076 [23:13] <ZigTag> it didn't work
#3077 [23:13] <David_> Hello, I tried to reset my security questions but the email wont send
#3078 [23:15] <David_> Im signed in with the correct email and been waiting for over an hour to get an email to reset the questions.
#3079 [23:15] <David_> can anyone help me with this issue?
#3080 [23:16] <David_> The security questions are for mojang
#3081 [23:16] <BigFatCatEatFood> I am having a problem whenever I open my minecraft. Whenever I click the screen it flashes and shows my desktop. Please help
#3082 [23:17] <David_> How long has it been happening? and has it opened before?
#3083 [23:18] <David_> Might be your video card.
#3084 [23:18] <Unalike> it Wont let me log into my mojang or minecraft account
#3085 [23:18] <David_> @Unalike Same here I cant get into my account
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#3087 [23:19] <David_> @BigFatCatEatingFood sounds like you need a better video card
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#3090 [23:20] <David_> Hello, I tried to reset my security questions but the email wont send Im in the correct email and been waiting for a while. Its a Mojang account
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#3095 [23:22] <Troy> What's MoTD. I tried to add a new server and it wanted my IP address so I found mine and it said it was already being used. So I claimed the server and it gave me this code and told me to add it to my MoTD
#3096 [23:23] <Andrio> Troy, it's the message that's shown in the server list.
#3097 [23:23] <Andrio> You can change it via server.properties
#3098 [23:23] <Troy> So what do I do???
#3099 [23:23] <Troy> So what do I do???
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#3101 [23:29] * Troy [Troy@notlogged] has quit. (Ping timeout: 204 seconds)
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#3103 [23:31] <ziinx_> i need to change my email because the old one is deleted
#3104 [23:32] <Andrio> ziinx_, see https://help.mojang.com/customer/portal/articles/901432-changing-your-email-address.
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#3107 [23:36] <ZigTag> i still need help with my minecraft chat
#3108 [23:36] <ziinx_> i am trying to get in my mojang account and password is not working and cant send reset email to the email that is attached to my mojang because its deleted and no longer exists
#3109 [23:37] * XxBryanxX [XxBryanxX@notlogged] has quit. (Client Quit)
#3110 [23:39] * KJ4IPS is now known as KJ4IPS|Gone
#3111 [23:39] <Andrio> ??> ZigTag MP/chat
#3112 [23:39] <VoxelHead> ZigTag: If you are getting the error "Cannot send chat message" or your client is crashing when you try to talk on a server, your chat settings are set to prevent chat from being shown.
#3113 [23:39] <VoxelHead> ZigTag: To change your chat settings to show chat, go to "Options", then click "Chat Settings", then change "Chat" to be "Shown". For a similar, yet unrelated, issue, see mp/chat/opacity
#3114 [23:40] <Andrio> ziinx_, you probably need to email Mojang, then. There's a link on that page.
#3115 [23:41] <ziinx_> ok thanks
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#3121 [23:45] <mouse> how do you make a coulored becan?
#3122 [23:48] <Pangea> mouse, you can place colored glass on top of its beam
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#3125 [23:58] <flyingrock268> minecraft crashes after i start any world. it says that it may be blocked by a firewall
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