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#3 [00:01] <xolto> hey
#4 [00:01] <xolto> i would like to suggest something
#5 [00:01] <xolto> about minecraft accounts
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#11 [00:25] <MateUWot> Hi. I connected a few hours asking about my account because i logged out my account by accident and now it wont let me log in. i reset my password like 30 times and still wont work. what i was told was to wait 3 hours because i locked out of the system and it still doesnt work
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#13 [00:32] <MateUWot> anything else i can do
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#17 [00:38] <Starfire1012> it says there is a lack of updated graphic drivers i did the dxdiag thing and i am so confusedthis is my dxdiag report http://paste.ubuntu.com/11853978/
#18 [00:38] * prestyn12345 [prestyn12345@notlogged] has joined #minecrafthelp
#19 [00:39] <prestyn12345> hey
#20 [00:40] <prestyn12345> i can't find my email password and i don't know my security password so i want to reset both of them any one got suggestions
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#22 [00:40] <prestyn12345> i can't find my email password and i don't know my security password so i want to reset both of them any one got suggestions
#23 [00:40] <Mae> Is anyone there?
#24 [00:42] <prestyn12345> QRFFDQ
#25 [00:42] <prestyn12345> FQF
#26 [00:42] <prestyn12345> QWF
#27 [00:42] <prestyn12345> F
#28 [00:43] <Andrio> ??> prestyn12345 account/send-email
#29 [00:43] <VoxelHead> prestyn12345: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#31 [00:44] <jez> Hi i was wounding how do i get a cape?
#32 [00:44] * Mae [Mae@notlogged] has quit. (Ping timeout: 204 seconds)
#33 [00:44] <Andrio> jez, by attending Minecon.
#34 [00:44] <jez> really oh damm, cant i buy one or nupp?
#35 [00:45] <jez> and are there different ones each year?
#36 [00:45] <Andrio> Right...
#37 [00:45] <Andrio> I don't know that.
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#39 [00:45] <Andrio> Starfire1012, install this driver: http://global-download.gateway.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3309_W81x86_A.zip?acerid=635367526772027485&Step1=NETBOOK&Step2=LT%20SERIES&Step3=LT41P&OS=81P2&LC=en&BC=GATEWAY&SC=PA_6G
#40 [00:45] <jez> why can people like custom make them and stuff
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#42 [00:46] <Andrio> Probably because they use mod.
#43 [00:46] <Andrio> mods*
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#45 [00:46] <jez> oh ok
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#48 [00:46] <Andrio> ??> EMILY scold/PM
#49 [00:46] <VoxelHead> EMILY: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
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#51 [00:47] <Andrio> o/
#52 [00:48] <MateUWot> Hi. I connected a few hours asking about my account because i logged out my account by accident and now it wont let me log in. i reset my password like 30 times and still wont work. what i was told was to wait 3 hours because i locked out of the system and it still doesnt work. he;p!!!??
#53 [00:51] <Starfire1012> Andrio, thank you
#54 [00:51] <Starfire1012> Andrio, thank you
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#82 [02:02] <Joshnipshank1998> hey
#83 [02:02] <Joshnipshank1998> hey
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#94 [02:18] <Michel> We want survivel Game on Ps3
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#97 [02:22] <PS_JPplayer> when i look at water at a distance it appears to be purple, and it flashes back and forth between blue and purple. I'm playing on PS4 using the natural texture pack.
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#102 [02:48] <Meowmix> i need some help, i entered my CORRECT emain and password (reset it multiple times) but when i try to log in on anything ti says its invalid
#103 [02:48] <Meowmix> email
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#117 [04:07] <Dwarfive> hello?
#118 [04:08] <Dwarfive> I just changed my name
#119 [04:08] <Dwarfive> and it says 'Not Authenticated with minecraft.net'
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#121 [04:23] <Skjorik> Hallo, ich habe gestern Minecraft via PayPal gekauft und einen Accountnamen gewählt, wie beschrieben, doch wenn ich mich mit meiner Emailadresse einlogge, zeigt es mir nur die demo an, als wenn ich es nicht gekauft hätte
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#131 [04:43] <freeze085> hi there i have a certain problem with the minecraft.net store i want but can´t purchase the game cause the store show me nothing else then a blank site??
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#140 [04:55] <PanMethor> Hi, I have a problem. I had an account on Minecraft for years, but after update I can't log into my acc. Then I tried to change my password, but it didn't work. Next I log into my email (on this email was this acc registered), and I sent an email to post my actual password. And it still don't work. What I can do now ?
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#142 [04:57] <PanMethor> I think that someone stole my acc,
#143 [04:58] <PanMethor> Hey ?
#144 [04:59] * kanmax441330 [kanmax441330@notlogged] has joined #minecrafthelp
#145 [04:59] <PanMethor> Okay, thanks. ;)
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#161 [05:13] <Rachael_H> I cant login into my account so i made a new one and I still cant loging
#162 [05:13] <Rachael_H> login*
#163 [05:14] <PatTMG_> I crash minecraft what I do?
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#168 [05:17] <PatTMG> hey
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#174 [05:32] <techno156> hm
#175 [05:32] <techno156> It doesn't appear VoxelHead is saying much. :p
#176 [05:33] <techno156> or is not being read, but as it is a notice, I suppose it makes sense
#177 [05:33] * alexandthepie [alexandthepie@notlogged] has joined #minecrafthelp
#178 [05:33] <alexandthepie> hey
#179 [05:33] <alexandthepie> i have a problem i cant conekt to me acuent
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#182 [05:35] <alexandthepie> i have a problem i cant conekt to me acuent
#183 [05:35] <alexandthepie> it say that i can join my user
#184 [05:35] * Minecraftado1 [Minecraftado1@notlogged] has joined #minecrafthelp
#185 [05:36] <alexandthepie> ??
#186 [05:36] <alexandthepie> why are ther no respons
#187 [05:36] <alexandthepie> why are ther no respons
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#189 [05:37] <techno156> Read what VoxelHead sent you
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#199 [06:00] <PeterFEA> guys who uses security craft?
#200 [06:01] <Afootpluto> no one here
#201 [06:03] * killerguy92 [killerguy92@notlogged] has joined #minecrafthelp
#202 [06:03] <killerguy92> Anyone here?
#203 [06:03] <Afootpluto> only around 160 people
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#205 [06:04] <killerguy92> I need some help with the integrated twitch service.
#206 [06:05] * bakhodur [bakhodur@notlogged] has joined #minecrafthelp
#207 [06:06] <Afootpluto> killerguy92, does it give you a error?
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#212 [06:10] <killerguy92> It tells me this http://prntscr.com/7r0yh4
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#214 [06:10] <killerguy92> But I have Windows Vista and higher
#215 [06:10] <killerguy92> So I don't know why it shows the problem
#216 [06:11] <WizardMan84> I forgot my password to Minecraft and I've told it to reset my password like a thousand times and I don't get an e-mail.
#217 [06:11] <Afootpluto> ??> WizardMan84 account/send-email
#218 [06:11] <VoxelHead> WizardMan84: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#219 [06:12] <WizardMan84> What if I don't have my transaction ID?
#220 [06:12] <Afootpluto> ??> WizardMan84 account/trans-id
#221 [06:12] <VoxelHead> WizardMan84: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#222 [06:12] <VoxelHead> WizardMan84: If you used PaySafeCard, your transaction ID is the card number.
#223 [06:12] <Afootpluto> ??> killerguy92 win/dxdiag
#224 [06:12] <VoxelHead> killerguy92: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#228 [06:13] <killerguy92> One second
#229 [06:14] <killerguy92> What do I do once I pull dxdiag up?
#230 [06:16] <Afootpluto> killerguy92, follow all the instructions that VoxelHead gave you
#231 [06:16] <killerguy92> Okay
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#234 [06:19] <killerguy92> Thanks for the help guys :)
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#248 [06:50] <tea_> tea
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#254 [07:08] <masskoer> I am trying to recover my transcation id, what is the email, that i send details to?
#255 [07:08] <Afootpluto> ??> masskoer mojang/email
#256 [07:08] <VoxelHead> masskoer: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#257 [07:08] <VoxelHead> masskoer: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#263 [07:19] <LisaTheKitten3> Hello, I'd like to know if there is a way I can check who logged into my minecraft account from what location.
#264 [07:19] <LisaTheKitten3> Hello, I'd like to know if there is a way I can check who logged into my minecraft account from what location.
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#266 [07:20] <SwaggerTNT> every time i try update my minecraft to 1.8.7 it says lack of updated graphics drivers and i press fix the problem did all of it but nothing happend
#267 [07:20] <SwaggerTNT> every time i try update my minecraft to 1.8.7 it says lack of updated graphics drivers and i press fix the problem did all of it but nothing happened
#268 [07:22] <Afootpluto> LisaTheKitten3, there is no way that i know of
#269 [07:22] <Afootpluto> SwaggerTNT, do you have a dxdiag?
#270 [07:22] <LisaTheKitten3> mhm alright thanks for answering
#271 [07:26] <SwaggerTNT> i think i have a dxdiag
#272 [07:26] <Afootpluto> SwaggerTNT, can you give me the link?
#273 [07:27] <SwaggerTNT> http://paste.ubuntu.com/11855600/
#274 [07:28] <Afootpluto> SwaggerTNT, download and unzip https://downloadcenter.intel.com/download/22166
#275 [07:28] <Afootpluto> SwaggerTNT, after that run the setup program
#276 [07:28] <SwaggerTNT> i have doesnt work
#277 [07:29] <Afootpluto> SwaggerTNT, try it again
#278 [07:29] <SwaggerTNT> i have ive done it 3 times today
#279 [07:30] <Afootpluto> SwaggerTNT, try the one i linked you to
#280 [07:30] <SwaggerTNT> i hve
#281 [07:31] <Afootpluto> SwaggerTNT, did you just downloaded it from https://downloadcenter.intel.com/download/22166?
#282 [07:32] <SwaggerTNT> yes
#283 [07:33] <Afootpluto> SwaggerTNT, did you unzip it and run the setup program?
#284 [07:34] <SwaggerTNT> yes i did
#285 [07:34] * masskoer [masskoer@notlogged] has quit. (Quit: Web client closed)
#286 [07:34] <Afootpluto> SwaggerTNT, did you restart your PC?
#287 [07:35] <SwaggerTNT> no but then this will go away
#288 [07:35] <SwaggerTNT> and i did it on my other one i restarted and it didnt work
#289 [07:36] <Afootpluto> SwaggerTNT, you will need to restart your PC for the drivers to take affect
#290 [07:37] <SwaggerTNT> i did
#291 [07:37] <SwaggerTNT> just then didnt work
#292 [07:37] <SwaggerTNT> i will download it again
#293 [07:39] <SwaggerTNT> it says the file is invalid
#294 [07:39] * Zedwick [Zedwick@notlogged] has quit. (Ping timeout: 189 seconds)
#295 [07:43] <SwaggerTNT> wats CTCP
#296 [08:01] * dolinhocampos [dolinhocampos@notlogged] has joined #minecrafthelp
#297 [08:07] * braddock7654 [braddock7654@notlogged] has joined #minecrafthelp
#298 [08:08] <braddock7654> how do i download Java
#299 [08:09] <Afootpluto> ??> braddock7654 java/1.8
#300 [08:09] <VoxelHead> braddock7654: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#301 [08:09] <braddock7654> i have been trying to download it, but it will tell me after that i need to verify that i have it, and ti tells me that it was unable to be verified
#302 [08:11] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#303 [08:13] <braddock7654> it also tells me that the installer cannot proceed with the current internet connection settings, but i have internet. i have also tried the offline version and it does the same things
#304 [08:13] * jorenato [jorenato@notlogged] has joined #minecrafthelp
#305 [08:13] <jorenato> hey
#306 [08:13] <Afootpluto> hi
#307 [08:13] <jorenato> i think i need help once again
#308 [08:13] <Afootpluto> with?
#309 [08:13] * claudiu32 [claudiu32@notlogged] has joined #minecrafthelp
#310 [08:14] <jorenato> i can not connect into any server even though their all up
#311 [08:14] <Afootpluto> jorenato, what does it say when you try?
#312 [08:14] * x_ [x_@notlogged] has joined #minecrafthelp
#313 [08:14] * braddock7654 [braddock7654@notlogged] has quit. (Quit: Web client closed)
#314 [08:14] * braddock7654 [braddock7654@notlogged] has quit. (Quit: Web client closed)
#315 [08:15] * x_ [x_@notlogged] has left #minecrafthelp
#316 [08:15] * claudiu32 [claudiu32@notlogged] has quit. (Client Quit)
#317 [08:15] <jorenato> it says: failed to login: the authentication server are down for maintenance but as ive asked players i know they said the server are up
#318 [08:16] <Afootpluto> .mcstatus
#319 [08:16] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#320 [08:16] <jorenato> then i tried lots of different ones but still dont work
#321 [08:16] <Afootpluto> ??> jorenato tools/hjt
#322 [08:16] <VoxelHead> jorenato: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#323 [08:16] <VoxelHead> jorenato: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#324 [08:16] <jorenato> whats that sorry what do i have to do
#325 [08:17] <jorenato> ?
#326 [08:18] <jorenato> ive downloaded now what
#327 [08:18] * Yoyo [Yoyo@notlogged] has joined #minecrafthelp
#328 [08:18] <Afootpluto> jorenato, do what VoxelHead said
#329 [08:19] <jorenato> here http://paste.ubuntu.com/11855892/
#330 [08:19] <jorenato> by the way this has happened the to me before just 2 months ago
#331 [08:19] * AshleyOwnsYou [AshleyOwnsYou@notlogged] has joined #minecrafthelp
#332 [08:20] <jorenato> this is the second time..
#333 [08:20] <AshleyOwnsYou> Hello i cannot connect to any server games on any server please help
#334 [08:20] <Afootpluto> ??> jorenato av/adwcleaner
#335 [08:20] <VoxelHead> jorenato: ADWCleaner is an utility to clean a PC which is infested with malware.
#336 [08:20] <VoxelHead> jorenato: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#337 [08:21] <Afootpluto> AshleyOwnsYou, what does it say when you try?
#338 [08:21] <AshleyOwnsYou> it just crashes
#339 [08:21] <Afootpluto> ??> AshleyOwnsYou launcher/crash-log
#340 [08:21] <AshleyOwnsYou> i can coy & paste
#341 [08:21] <VoxelHead> AshleyOwnsYou: We need to see your crash log, which appears after a crash.
#342 [08:21] <VoxelHead> AshleyOwnsYou: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#343 [08:21] <jorenato> afoot now what
#344 [08:21] <Afootpluto> ??> AshleyOwnsYou launcher/crash-log
#345 [08:21] <VoxelHead> AshleyOwnsYou: We need to see your crash log, which appears after a crash.
#346 [08:21] <VoxelHead> AshleyOwnsYou: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#347 [08:21] <Afootpluto> ??> jorenato av/adwcleaner
#348 [08:21] <VoxelHead> jorenato: ADWCleaner is an utility to clean a PC which is infested with malware.
#349 [08:22] <VoxelHead> jorenato: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#350 [08:22] <Afootpluto> jorenato, download the program that VoxelHead linked you and run it
#351 [08:22] <AshleyOwnsYou> wait
#352 [08:22] * jakobh77 [jakobh77@notlogged] has joined #minecrafthelp
#353 [08:23] <AshleyOwnsYou> it won't let me copy + paste it
#354 [08:23] * bayka [bayka@notlogged] has quit. (Quit: Web client closed)
#355 [08:23] <jorenato> yeah as ive been through this before i have some programs
#356 [08:23] <Afootpluto> ??> AshleyOwnsYou win/edit
#357 [08:23] <VoxelHead> AshleyOwnsYou: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#358 [08:24] <jorenato> afoot ive scanned it now what
#359 [08:24] <AshleyOwnsYou> ---- Minecraft Crash Report ---- // Sorry :( Time: 10.07.15 15:23 Description: Unexpected error java.lang.NullPointerException: Unexpected error at bac.k(SourceFile:129) at bjb.a(SourceFile:1109) at ic.a(SourceFile:43) at ic.a(SourceFile:9) at ej.a(SourceFile:174) at bje.e(SourceFile:212) at bao.p(SourceFile:1306) at bao.ak(SourceFile:774) at bao.f(SourceFile:728) at net.minecraft.client.main.Main.main(SourceFile:14
#360 [08:24] * Sayan [Sayan@notlogged] has joined #minecrafthelp
#361 [08:24] <jorenato> afoot ive scanned it now what
#362 [08:24] <Afootpluto> jorenato, click clean
#363 [08:24] <Afootpluto> ??> AshleyOwnsYou paste
#364 [08:24] <VoxelHead> AshleyOwnsYou: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#365 [08:24] <AshleyOwnsYou> ---- Minecraft Crash Report ---- // Sorry :( Time: 10.07.15 15:23 Description: Unexpected error java.lang.NullPointerException: Unexpected error at bac.k(SourceFile:129) at bjb.a(SourceFile:1109) at ic.a(SourceFile:43) at ic.a(SourceFile:9) at ej.a(SourceFile:174) at bje.e(SourceFile:212) at bao.p(SourceFile:1306) at bao.ak(SourceFile:774) at bao.f(SourceFile:728) at net.minecraft.client.main.Main.main(SourceFile:14
#366 [08:25] * jakobh77 [jakobh77@notlogged] has quit. (Client Quit)
#367 [08:25] <Afootpluto> AshleyOwnsYou, paste it to paste.ubuntu.com
#368 [08:25] <Sayan> Hey!!
#369 [08:25] <Sayan> I need help
#370 [08:25] <Afootpluto> hi
#371 [08:25] <Afootpluto> Sayan, what do you need help with?
#372 [08:26] * AshleyOwnsYou_ [AshleyOwnsYou_@notlogged] has joined #minecrafthelp
#373 [08:26] <AshleyOwnsYou_> my minecraft keep crashing when i go on a server game HALP
#374 [08:26] <Afootpluto> ??> AshleyOwnsYou_ launcher/crash-log
#375 [08:26] <Sayan> When I go to the minecraft launcher , I play as demo , I click play now, It downloads and it downloads forever!!
#376 [08:26] <VoxelHead> AshleyOwnsYou_: We need to see your crash log, which appears after a crash.
#377 [08:26] <VoxelHead> AshleyOwnsYou_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#378 [08:27] <Afootpluto> ??> Sayan launcher/log
#379 [08:27] <VoxelHead> Sayan: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#380 [08:27] <VoxelHead> Sayan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#381 [08:27] <AshleyOwnsYou_> [15:16:23 INFO]: Minecraft Launcher 1.6.13 (through bootstrap 100) started on windows... [15:16:23 INFO]: Current time is Jul 10, 2015 3:16:23 PM [15:16:23 INFO]: System.getProperty('os.name') == 'Windows 7' [15:16:23 INFO]: System.getProperty('os.version') == '6.1' [15:16:23 INFO]: System.getProperty('os.arch') == 'amd64' [15:16:23 INFO]: System.getProperty('java.version') == '1.8.0_25' [15:16:23 INFO]: System.getProperty('ja
#382 [08:27] <AshleyOwnsYou_> it won't let me paste more
#383 [08:27] <Sayan> ok I am doing it
#384 [08:27] <Afootpluto> AshleyOwnsYou_, paste it to paste.ubuntu.com
#385 [08:27] * jorenato_ [jorenato_@notlogged] has joined #minecrafthelp
#386 [08:27] <AshleyOwnsYou_> k thanks
#387 [08:27] * jorenato [jorenato@notlogged] has quit. (Ping timeout: 204 seconds)
#388 [08:27] <jorenato_> afoot ive done
#389 [08:28] <jorenato_> now what
#390 [08:28] <Afootpluto> jorenato_, try minecraft
#391 [08:28] <AshleyOwnsYou_> okay Afootpluto
#392 [08:28] <AshleyOwnsYou_> i have done that next step?
#393 [08:28] * AshleyOwnsYou [AshleyOwnsYou@notlogged] has quit. (Ping timeout: 204 seconds)
#394 [08:28] <jorenato_> im 55% sure it wont work
#395 [08:28] <Afootpluto> AshleyOwnsYou_, give me the url
#396 [08:28] <AshleyOwnsYou_> http://paste.ubuntu.com/11855926/
#397 [08:29] * Hike [Hike@notlogged] has joined #minecrafthelp
#398 [08:29] <Sayan> wait 5 mins please
#399 [08:29] <jorenato_> doesnt work
#400 [08:29] <Afootpluto> ??> AshleyOwnsYou_ mods
#401 [08:29] <VoxelHead> AshleyOwnsYou_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#402 [08:29] <VoxelHead> AshleyOwnsYou_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#403 [08:29] <AshleyOwnsYou_> ? mods?
#404 [08:29] <AshleyOwnsYou_> Afootpluto: what u mean
#405 [08:30] <Afootpluto> AshleyOwnsYou_, read what VoxelHead said
#406 [08:30] <Afootpluto> jorenato_, same error?
#407 [08:30] <jorenato_> yes
#408 [08:30] <AshleyOwnsYou_> is it a modded server?
#409 [08:30] <AshleyOwnsYou_> i didn't know
#410 [08:30] <Afootpluto> AshleyOwnsYou_, you are using optifine right?
#411 [08:30] <AshleyOwnsYou_> yep
#412 [08:30] <Afootpluto> AshleyOwnsYou_, we dont support optifine
#413 [08:30] <jorenato_> afoot i think last time it was you that helped me with this problem, my nick was flipvsgamings
#414 [08:31] <Sayan> http://paste.ubuntu.com/11855939/
#415 [08:32] <jorenato_> so afoot
#416 [08:32] * AshleyOwnsYou [AshleyOwnsYou@notlogged] has joined #minecrafthelp
#417 [08:32] <AshleyOwnsYou> okay now without optifine
#418 [08:33] * massimo [massimo@notlogged] has joined #minecrafthelp
#419 [08:33] <AshleyOwnsYou> http://paste.ubuntu.com/11855945/
#420 [08:33] <Sayan> HELP ME!!!!!
#421 [08:33] <AshleyOwnsYou> Afootpluto:
#422 [08:33] <Sayan> http://paste.ubuntu.com/11855939/ LOG
#423 [08:33] <Lord_Ralex> AshleyOwnsYou, and you are not using the latest version of the game
#424 [08:33] <AshleyOwnsYou> why do i need 1.8
#425 [08:33] <AshleyOwnsYou> it sucks :(
#426 [08:33] <Lord_Ralex> Because we support the latest version.
#427 [08:33] <AshleyOwnsYou> :(
#428 [08:33] <AshleyOwnsYou> k
#429 [08:34] * AshleyOwnsYou_ [AshleyOwnsYou_@notlogged] has quit. (Ping timeout: 204 seconds)
#430 [08:34] <Sayan> @Lord_Ralex help me!!
#431 [08:34] <Lord_Ralex> Sayan, get patience first, and someone will
#432 [08:34] <jorenato_> afoot?
#433 [08:35] <Sayan> http://paste.ubuntu.com/11855939/
#434 [08:35] <Sayan> HELP ME WITH THIS LOG!! http://paste.ubuntu.com/11855939/
#435 [08:36] <jorenato_> omfg no help..
#436 [08:36] * Lord_Ralex kicked Sayan from #minecrafthelp (Reason: ayan :I said to be patience, come back when you learned it)
#437 [08:37] * AshleyOwnsYou [AshleyOwnsYou@notlogged] has quit. (Ping timeout: 204 seconds)
#438 [08:38] * aleBITTENCOURT [aleBITTENCOURT@notlogged] has joined #minecrafthelp
#439 [08:38] * Sayan [Sayan@notlogged] has joined #minecrafthelp
#440 [08:39] <Sayan> Well I learned it
#441 [08:39] * breno [breno@notlogged] has joined #minecrafthelp
#442 [08:40] * breno [breno@notlogged] has quit. (Client Quit)
#443 [08:41] * tyteen4a03 [tyteen4a03@notlogged] has joined #minecrafthelp
#444 [08:41] <jorenato_> is there anyone even helping out?
#445 [08:41] <Lord_Ralex> jorenato_, you are using XP, which is no longer supported by us or Microsoft.
#446 [08:42] <jorenato_> what do you mean
#447 [08:42] <Lord_Ralex> XP is old and dead.
#448 [08:42] <jorenato_> lord 1 month ago you people helped me why cant you help me now?
#449 [08:42] * An_Angry_Brit [An_Angry_Brit@notlogged] has quit. (Read error: Connection reset by peer)
#450 [08:43] <Lord_Ralex> Because we don't help with old, dead, unsupported software.
#451 [08:43] <Lord_Ralex> Because who knows what it did and why you are using it.
#452 [08:43] <Lord_Ralex> Upgrade your computer.
#453 [08:43] <Galaxy_2Alex> jorenato_, https://www.microsoft.com/en-us/WindowsForBusiness/end-of-xp-support
#454 [08:43] <jorenato_> no cause if i upgrade it wont support minecraft i think my dad is better than you lot at fixing any problems jheez
#455 [08:44] * Lord_Ralex kicked jorenato_ from #minecrafthelp (Reason: orenato_ :Enjoy your PoC machine)
#456 [08:44] * Niklas12022004 [Niklas12022004@notlogged] has joined #minecrafthelp
#457 [08:45] <Lord_Ralex> ??> Sayan tools/hjt
#458 [08:45] <VoxelHead> Sayan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#459 [08:45] <VoxelHead> Sayan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#460 [08:45] * Niklas12022004 [Niklas12022004@notlogged] has quit. (Client Quit)
#461 [08:46] * Sayan [Sayan@notlogged] has quit. (Quit: Web client closed)
#462 [08:47] * Sayan [Sayan@notlogged] has joined #minecrafthelp
#463 [08:52] <Sayan> Ok now help me with the log http://paste.ubuntu.com/11856000/
#464 [08:52] <Lord_Ralex> ??> Sayan tools/hjt
#465 [08:52] <VoxelHead> Sayan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#466 [08:52] <VoxelHead> Sayan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#467 [08:53] <Sayan> uhh
#468 [08:53] * JJJJJ [JJJJJ@notlogged] has joined #minecrafthelp
#469 [08:53] * JJJJJ [JJJJJ@notlogged] has quit. (Client Quit)
#470 [08:54] <Sayan> I was told to get the log information in http://paste.ubuntu.com/
#471 [08:54] <Sayan> And I did and here is my paste http://paste.ubuntu.com/11856000/
#472 [08:54] <Lord_Ralex> Sayan, and I am telling you to provide more information by using what VoxelHead said
#473 [08:54] <Sayan> Ok I am doing it
#474 [08:55] * aleBITTENCOURT [aleBITTENCOURT@notlogged] has quit. (Ping timeout: 204 seconds)
#475 [08:56] <Sayan> wait 5 mins
#476 [08:57] * DoughnutDev_ [DoughnutDev_@notlogged] has joined #minecrafthelp
#477 [08:58] <DoughnutDev_> Hi
#478 [08:58] * DoughnutDev_ [DoughnutDev_@notlogged] has quit. (Client Quit)
#479 [08:58] * Tim__ [Tim__@notlogged] has joined #minecrafthelp
#480 [08:58] <Sayan> I got an error
#481 [08:58] <Tim__> my friend keeps crashing trying to join my forge server can i have help
#482 [08:58] <Lord_Ralex> Tim__, we do not help with mods
#483 [08:59] * Tim__ [Tim__@notlogged] has quit. (Client Quit)
#484 [08:59] <Sayan> Hey I got a log file in notepad
#485 [08:59] * Tim_ [Tim_@notlogged] has joined #minecrafthelp
#486 [09:00] <Tim_> my friend keeps crashing trying to join my forge server can i have help
#487 [09:00] <Lord_Ralex> Tim__, we do not help with mods
#488 [09:00] <Sayan> Wait 1 min
#489 [09:00] <Tim_> where can i have help
#490 [09:00] <Lord_Ralex> Tim_, from those you got the mod from
#491 [09:01] <Sayan> Here you go!! http://paste.ubuntu.com/11856042/
#492 [09:01] * Tim_ [Tim_@notlogged] has quit. (Client Quit)
#493 [09:01] <Lord_Ralex> ??> Sayan net/dns/public
#494 [09:01] <VoxelHead> Sayan: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#495 [09:01] <VoxelHead> Sayan: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#496 [09:02] <Sayan> Will it harm my internet??
#497 [09:02] <Lord_Ralex> No
#498 [09:02] <Sayan> Ok after I do that what should I do??
#499 [09:02] <Lord_Ralex> Do it first.
#500 [09:03] <Sayan> Ok
#501 [09:03] * N0rwegianBeast [N0rwegianBeast@notlogged] has joined #minecrafthelp
#502 [09:04] <N0rwegianBeast> i go on inecraft and i open a save and then it loads very long and then it comes up an crash report
#503 [09:05] <N0rwegianBeast> *minecraft
#504 [09:06] * SF [SF@notlogged] has joined #minecrafthelp
#505 [09:06] * N0rwegianBeast [N0rwegianBeast@notlogged] has quit. (Client Quit)
#506 [09:07] <SF> Can you get redstone help here or is it only technical failures and flaws that are being discussed here?
#507 [09:07] * Zedwick [Zedwick@notlogged] has joined #minecrafthelp
#508 [09:07] * OokawaiioO [OokawaiioO@notlogged] has joined #minecrafthelp
#509 [09:07] * N0rwegianBeast [N0rwegianBeast@notlogged] has joined #minecrafthelp
#510 [09:08] <N0rwegianBeast> i get an crash report every time i go in to minecraft pls help me :)
#511 [09:09] <SF> I have a feeling that i've ended up in the wrong forum
#512 [09:09] <N0rwegianBeast> ?
#513 [09:09] <Lord_Ralex> SF, in general, only tech problems here, you can try using the forums though and making a thread there
#514 [09:09] <SF> Thank you
#515 [09:09] <SF> <3
#516 [09:09] <Afootpluto> ??> N0rwegianBeast launcher/crash-log
#517 [09:09] <VoxelHead> N0rwegianBeast: We need to see your crash log, which appears after a crash.
#518 [09:09] * SF [SF@notlogged] has quit. (Client Quit)
#519 [09:09] <VoxelHead> N0rwegianBeast: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#520 [09:10] * berend [berend@notlogged] has joined #minecrafthelp
#521 [09:10] <Sayan> wait 1 min please!!
#522 [09:11] * OokawaiioO [OokawaiioO@notlogged] has quit. (Client Quit)
#523 [09:11] * N0rwegianBeast [N0rwegianBeast@notlogged] has quit. (Client Quit)
#524 [09:11] <berend> hello, can anyone please help me? my game just crasht and i can't get back in my world.
#525 [09:11] <Afootpluto> ??> berend launcher/crash-log
#526 [09:12] <VoxelHead> berend: We need to see your crash log, which appears after a crash.
#527 [09:12] <VoxelHead> berend: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#528 [09:12] <berend> i must say i use tekkit
#529 [09:12] <Afootpluto> ??> berend mods
#530 [09:12] <VoxelHead> berend: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#531 [09:12] <VoxelHead> berend: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#532 [09:14] <berend> ---- Minecraft Crash Report ---- // Everything's going to plan. No, really, that was supposed to happen. Time: 10-7-15 16:04 Description: Exception getting block type in world java.lang.StackOverflowError at yc.a(World.java:409) at com.eloraam.redpower.world.WorldGenMarble.searchBlock(WorldGenMarble.java:32) at com.eloraam.redpower.world.WorldGenMarble.a(WorldGenMarble.java:65) at com.eloraam.redpower.world.WorldGenHandler.generate(
#533 [09:14] <Afootpluto> ??> berend mods
#534 [09:14] <VoxelHead> berend: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#535 [09:14] <VoxelHead> berend: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#537 [09:14] <Sayan> I cant add the DNS server
#538 [09:15] <Afootpluto> why?
#539 [09:16] <Sayan> Because it comes up with a error saying the IP address is not valid
#540 [09:16] <Afootpluto> 8.8.8.8 is a valid address
#541 [09:17] <Sayan> Oh wait
#542 [09:18] <Sayan> Ok I add the 8.8.8.8 only
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#544 [09:20] <king> minecrart
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#548 [09:24] <Sayan_> Ok the DNS is working
#549 [09:24] <Sayan_> Hello??
#550 [09:24] <Sayan_> Now what should I do??
#551 [09:24] <Afootpluto> Sayan_, try minecraft
#552 [09:24] <Sayan_> Ok
#553 [09:25] <Sayan_> Its saying Downloading 1.8.7. jar
#554 [09:26] <Sayan_> Everything I see on log says Finished downloading......
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#558 [09:27] <Sayan_> Is that good @Afootpluto ?
#559 [09:28] <Sayan_> And oh well the minecraft gone
#560 [09:28] <BlazePlaysMC> My graphic drivers are outdated
#561 [09:28] <BlazePlaysMC> i followed the steps to fix it and it led me here
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#563 [09:29] <Sayan_> Yeah my too it says me that
#564 [09:29] <raah> ooi
#565 [09:29] <BlazePlaysMC> how do i fix it though
#566 [09:30] <Sayan_> Should I press "Fix my problem"??
#567 [09:30] <BlazePlaysMC> I folllowed the steps from Ubuntu Pastebin then it led me here
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#572 [09:31] <superhero_jarno> i dont can login
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#578 [09:33] <BlazePlaysMC> My graphic drivers are outdated anyone here knows how to fix
#579 [09:34] <CubeTheThird> BlazePlaysMC, give the link to your paste here
#580 [09:34] <BlazePlaysMC> http://paste.ubuntu.com/11856176/
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#585 [09:38] <TheGaruGames_> ayudame no me CARGA pls servidor de la ONU ni: C}
#586 [09:38] <CubeTheThird> BlazePlaysMC, one moment
#587 [09:38] <BlazePlaysMC> ok thanks
#588 [09:38] <CubeTheThird> TheGaruGames_, we only speak English here
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#590 [09:39] <TheGaruGames> se hablar español
#591 [09:39] <CubeTheThird> BlazePlaysMC, download and install http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2032
#592 [09:39] <CubeTheThird> ??> TheGaruGames lang/es
#593 [09:39] <VoxelHead> TheGaruGames: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#594 [09:40] <BlazePlaysMC> Ok Cube
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#596 [09:42] <BlazePlaysMC> CubeTheThird, after I finish be fixed?downloading would it
#597 [09:42] <niels_kristensen> I have problem with this: http://paste.ubuntu.com/11856206/
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#599 [09:42] <TheGaruGames_> I design gives me eesto -law entered a server java.lang.NullPointerException : group
#600 [09:42] <CubeTheThird> BlazePlaysMC, install it after you download it
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#602 [09:42] <CubeTheThird> TheGaruGames_, what anti-virus and firewall software do you have?
#603 [09:42] <CubeTheThird> niels_kristensen, one moment
#604 [09:42] <BlazePlaysMC> Ok thanks
#605 [09:43] <CubeTheThird> niels_kristensen, download and install http://www.nvidia.com/download/driverResults.aspx/86506/en-us
#606 [09:43] <TheGaruGames_> And how do I fix pls
#607 [09:44] <CubeTheThird> TheGaruGames_, again, what anti-virus and firewall software do you have?
#608 [09:44] <BlueImpreza> Am unable to install Minecraft, tried MinecraftInstaller.msi and .exe, using windows XP with google chrome. Have turned off Windows Firewall and changed settings on google to enable file download
#609 [09:45] <CubeTheThird> BlueImpreza, ok.. what happens when you try installing it?
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#611 [09:45] <BlueImpreza> Keep getting "Failed - Blocked" immediately when clicking on download links
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#613 [09:46] <CubeTheThird> BlueImpreza, perhaps try downloading it with a different web browser
#614 [09:46] <BlueImpreza> Internet Explorer then?
#615 [09:46] <CubeTheThird> sure
#616 [09:46] <BlueImpreza> will try
#617 [09:48] <TheGaruGames_> I think what if I
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#621 [09:52] <BlueImpreza> On Internet Explorer I get "your security settings will not allow this download"
#622 [09:52] <CubeTheThird> O.o
#623 [09:52] <CubeTheThird> BlueImpreza, what anti-virus and firewall software do you have?
#624 [09:52] <Sayan_> Hey I got an erroe
#625 [09:52] <Sayan_> error *
#626 [09:52] <CubeTheThird> Sayan_, what does it say?
#627 [09:52] <BlueImpreza> I've already changed all kinds of security settings to "enable"...I'm a a hacker's wetdream at the moment!
#628 [09:53] <CubeTheThird> BlueImpreza, I dono. Maybe try using firefox or something then
#629 [09:53] <TheGaruGames_> if I have the firewall anti -virus haora ago
#630 [09:54] <Sayan_> When Minecraft says my graphics drivers are outdated but when I tried to update it says I have the latest drivers
#631 [09:54] <BlueImpreza> Nothing other than the normal settings on Explorer and Google Chrome
#632 [09:54] <CubeTheThird> Sayan_, do you have a dxdiag report?
#633 [09:54] <Sayan_> Yeah
#634 [09:54] <CubeTheThird> Sayan_, give a link to it here
#635 [09:55] <Sayan_> Of the display right??
#636 [09:55] <TheGaruGames_> please tell me ago I get this when entering a server java.lang.NullPointerException : group
#637 [09:55] <CubeTheThird> Sayan_, .. what?
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#639 [09:55] <CubeTheThird> ??> TheGaruGames_ tools/hjt
#640 [09:55] <BlueImpreza> Oh geeze. I don't have "firefox or something" all I know is I paid almost 30 bucks for a game that I can't download
#641 [09:55] <VoxelHead> TheGaruGames_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#642 [09:55] <VoxelHead> TheGaruGames_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#644 [09:57] <Sayan_> here is the report!! http://paste.ubuntu.com/11856285/
#645 [09:57] <TheGaruGames_> and I have firewall haora that ago to solve this error java.lang.NullPointerException : group
#646 [09:57] <CubeTheThird> BlueImpreza, have you set File downloads to Enable in IE?
#647 [09:57] <CubeTheThird> TheGaruGames_, please do what VoxelHead said
#648 [09:57] <CubeTheThird> Sayan_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#649 [09:57] <Sayan_> wtf
#650 [09:57] <TheGaruGames_> what is that
#651 [09:57] <Sayan_> I spend 30 bucks
#652 [09:57] <TheGaruGames_> what is that
#653 [09:58] <CubeTheThird> <VoxelHead> TheGaruGames_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#654 [09:58] <CubeTheThird> <VoxelHead> TheGaruGames_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#656 [09:58] <Sayan_> I SPEND 30 BUCKS ON THE GAME WHICH I CANT PLAY!!! I WANT MY MONEY BACK!!!
#657 [09:58] <CubeTheThird> Sayan_, stop with the caps please
#658 [09:59] <CubeTheThird> ??> Sayan_ account/refund
#659 [09:59] <VoxelHead> Sayan_: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#660 [09:59] <CubeTheThird> though I don't know that you'll qualify for the refund
#661 [09:59] <Sayan_> what the
#662 [10:00] <Sayan_> Yes I am qualified for it!!
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#664 [10:00] <CubeTheThird> Sayan_, read the article VoxelHead sent you
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#666 [10:00] <Sayan_> Uhh where??
#667 [10:00] <CubeTheThird> <VoxelHead> Sayan_: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#668 [10:01] <Sayan_> ok thanks stupid game
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#671 [10:03] <BlueImpreza> Yes: File downloads enabled
#672 [10:03] <CubeTheThird> that's weird...
#673 [10:04] <CubeTheThird> BlueImpreza, what anti-virus and firewall software do you have?
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#675 [10:04] <BlueImpreza> none
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#677 [10:05] <TheGaruGames_> Syntax:
#678 [10:05] <TheGaruGames_> That syntax is:
#679 [10:05] <TheGaruGames_> That syntax is:
#680 [10:06] <CubeTheThird> TheGaruGames_, leave the syntax as default
#681 [10:06] <TheGaruGames_> This syntax is: content : I put
#682 [10:07] <CubeTheThird> TheGaruGames_, give the link to your paste here
#683 [10:07] <CubeTheThird> BlueImpreza, are these the only files you cannot download, or are you unable to download anything?
#684 [10:07] <TheGaruGames_> I put in Content
#685 [10:07] <BlueImpreza> never had a problem with anything else
#686 [10:08] <TheGaruGames_> I put in Content
#687 [10:08] <TheGaruGames_> I put in Content
#688 [10:08] <CubeTheThird> TheGaruGames_, yes you said taht
#689 [10:08] <CubeTheThird> TheGaruGames_, give the link to your paste here
#690 [10:08] <CubeTheThird> BlueImpreza, let's try doing a malware scan then
#691 [10:08] <CubeTheThird> ??> BlueImpreza av/adwcleaner
#692 [10:08] <VoxelHead> BlueImpreza: ADWCleaner is an utility to clean a PC which is infested with malware.
#693 [10:08] <VoxelHead> BlueImpreza: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#694 [10:09] <BlueImpreza> ok, have used that before. will run it and see.
#695 [10:09] <CubeTheThird> BlueImpreza, also, considering windows XP has not been supported by Microsoft for over a year, I would highly recommend you get an anti-virus software
#696 [10:10] <TheGaruGames_> graze not understand
#697 [10:10] <CubeTheThird> TheGaruGames_, give the URL of your paste here
#698 [10:11] <TheGaruGames_> But what else is the paste
#699 [10:11] <CubeTheThird> TheGaruGames_, what do you mean? Put the log from the Trend Micro scan into it
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#701 [10:12] <BlueImpreza> great, now it's blocking the adware cleaner.exe ...never had that problem before, have used it many times
#702 [10:13] <TheGaruGames_> Please entinedame I put in Poster
#703 [10:13] <CubeTheThird> TheGaruGames_, copy the website address of your paste and give that here
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#711 [10:15] <TheGaruGames_> Que but enlace Debo cpiar
#712 [10:16] <TheGaruGames_> But it must link Copy
#713 [10:17] <TheGaruGames_> pero que citio web debo copiar y que es paste
#714 [10:17] <TheGaruGames_> Citi web but I copy and paste it
#715 [10:17] <Afootpluto> TheGaruGames_, english please
#716 [10:17] <CubeTheThird> TheGaruGames_, give the link to your paste here
#717 [10:18] <TheGaruGames_> and I put Content
#718 [10:19] <TheGaruGames_> and I put in content
#719 [10:20] <CubeTheThird> TheGaruGames_, if you can't follow my instructions I cannot help you
#720 [10:21] <TheGaruGames_> haora know but tell me I put in Content
#721 [10:21] <CubeTheThird> TheGaruGames_, again. Put the Trend Micro log in the content box
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#725 [10:24] <TheGaruGames_> I put record
#726 [10:26] <TheGaruGames_> therefore selected which of these : do a system scan and save the log file scan system only doa the list of backups open section of miscellaneous tools Open HijackThis Quick Start online leave the syntax as default
#727 [10:26] <CubeTheThird> TheGaruGames_, do a scan and save the log
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#730 [10:27] <TheGaruGames_> This loading and after that it Aug
#731 [10:28] <TheGaruGames_> and I charge you haora ago
#732 [10:28] <TheGaruGames_> ¿?
#733 [10:28] <CubeTheThird> what?
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#735 [10:29] <Zach> hello
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#737 [10:29] <TheGaruGames_> After I load the micro trend ago and charged me and I get several things
#738 [10:30] <beancounter> Minecraft keeps crashing when I try to play. It says "Pixel format not accelerated.' I tried updating my graphics driver but no update is available. Anyone run into this? Any suggestions?
#739 [10:30] <CubeTheThird> beancounter, what graphics card do you have?
#740 [10:30] <beancounter> hold on.,looking
#741 [10:31] <TheGaruGames_> I do not know
#742 [10:31] <TheGaruGames_> I remind you that we are solving the mistake of entering a server java.lang.NullPointerException : group
#743 [10:32] <CubeTheThird> TheGaruGames_, yes I know. Without any of the information I asked you for, I cannot help you
#744 [10:32] <beancounter> Mobile Intel(R) 4 Series Express Chipset Family
#745 [10:32] <beancounter> is that right?
#746 [10:32] <CubeTheThird> beancounter, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#747 [10:32] <TheGaruGames_> I mean that I can not play
#748 [10:32] <Afootpluto> TheGaruGames_, what antivirus do you have?
#749 [10:33] <beancounter> ok, thanks
#750 [10:34] <TheGaruGames_> no
#751 [10:34] <Afootpluto> TheGaruGames_, what do you mean by no?
#752 [10:35] <TheGaruGames_> I do not have anti virus
#753 [10:35] <CubeTheThird> ??> TheGaruGames_ av/adwcleaner
#754 [10:35] <VoxelHead> TheGaruGames_: ADWCleaner is an utility to clean a PC which is infested with malware.
#755 [10:35] <VoxelHead> TheGaruGames_: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#756 [10:37] <TheGaruGames_> av/adwcleaner
#757 [10:38] <CubeTheThird> TheGaruGames_, do what VoxelHead said
#758 [10:38] <TheGaruGames_> :c
#759 [10:40] <TheGaruGames_> I do and I put Trend Micro said the option of charging me something haora ago
#760 [10:40] <CubeTheThird> <VoxelHead> TheGaruGames_: ADWCleaner is an utility to clean a PC which is infested with malware.
#761 [10:40] <CubeTheThird> <VoxelHead> TheGaruGames_: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#762 [10:41] <Afootpluto> ??> TheGaruGames_ scold/directions
#763 [10:41] <VoxelHead> TheGaruGames_: The instructions you are given by the volunteers here are intended to find the shortest route between your problem and its solution. We do our best to make our directions clear even to those not expert with computer use, but some basic competency is still required. If you lack it, find someone who does not, whom we can work with.
#764 [10:41] <TheGaruGames_> assures me that the problem of work :) java.lang.NullPointerException : group
#765 [10:43] <TheGaruGames_> ok :,(
#766 [10:44] <TheGaruGames_> and I opened my haora I do ADWclear
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#768 [10:45] <TheGaruGames_> He tells me escarnar
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#771 [10:47] <TheGaruGames_> haora ago tells me that Mr. already and opened DOWNLOAD
#772 [10:47] <TheGaruGames_> haora ago tells me that Mr. already and opened DOWNLOADhaora ago tells me that Mr. already and opened DOWNLOAD
#773 [10:47] <TheGaruGames_> haora ago tells me that Mr. already and opened DOWNLOAD
#774 [10:48] <TheGaruGames_> I will scan and clean
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#783 [10:55] <Hattister> Hi. Followed the instructions on this page (http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/) and i think i was directed here.
#784 [10:56] <CubeTheThird> Hattister, give a link to your dxdiag report here
#785 [10:56] <Hattister> http://paste.ubuntu.com/11856548/
#786 [10:56] <CubeTheThird> Hattister, are you in safe mode?
#787 [10:57] <Hattister> I don't think so - is this what i select when i first turn on my computer?
#788 [10:57] <Hattister> I was on my computer, then it just crashed and the screen went black then returned as it would if it were on safe more.
#789 [10:58] <CubeTheThird> Hattister, reboot into the normal mode
#790 [10:58] <Hattister> ok thanks i will try!
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#796 [11:07] <iTz_Joans> i can not the Minecraft start
#797 [11:07] <Afootpluto> iTz_Joans, does it give you a error?
#798 [11:08] <iTz_Joans> help my pls!!!
#799 [11:09] <realme13> I'll go straight to my problem: My screen keeps turning and nothing works. I have tried f8 and reinstalling the game already. I dont have another mouse by i have tried to use my touchpad, but it is still the same
#800 [11:09] <Afootpluto> iTz_Joans, does it crash?
#801 [11:09] <iTz_Joans> im can not Minecrafting staoblenm???rt wat is this for in pr
#802 [11:10] <iTz_Joans> halolo
#803 [11:10] <Afootpluto> ??> iTz_Joans launcher/log
#804 [11:10] <VoxelHead> iTz_Joans: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#805 [11:10] <VoxelHead> iTz_Joans: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#811 [11:12] <kev> hi need help to run minecraft
#812 [11:12] * VoxelHead [VoxelHead@notlogged] has joined #minecrafthelp
#813 [11:13] <Afootpluto> kev, what is the issue?
#814 [11:14] <TheGaruGames> I can send UN laucher serve me without me ects enter a server
#815 [11:14] <kev> try to run using latest update laucher ec but crashes with exit code 1
#816 [11:14] * Pickax [Pickax@notlogged] has joined #minecrafthelp
#817 [11:14] <Afootpluto> ??> kev launcher/crash-log
#818 [11:15] * AtomViper [AtomViper@notlogged] has joined #minecrafthelp
#819 [11:15] <kev> how do i send that to you?
#820 [11:15] <Pickax> hello i sent an email 4-5 days ago and mojang didnt reply
#821 [11:15] <kev> or show it ?
#822 [11:15] * AtomViper [AtomViper@notlogged] has quit. (Client Quit)
#823 [11:15] <Afootpluto> kev, paste it to paste.ubuntu.com
#824 [11:15] * AtomViper [AtomViper@notlogged] has joined #minecrafthelp
#825 [11:15] <Pickax> ???
#826 [11:16] <AtomViper> Hey guys I have a problem
#827 [11:16] <Afootpluto> Pickax, wait a couple more days
#828 [11:16] <Afootpluto> AtomViper, what is the issue?
#829 [11:16] <AtomViper> So whenever I go in multiplayer on the start screen,
#830 [11:16] <AtomViper> My servers keep pinging and pinging
#831 [11:16] <AtomViper> They won't load
#832 [11:16] <Pickax> someone hacked my account ifound the transition id and i really want it back
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#834 [11:17] <Afootpluto> ??> Pickax account/send-email
#835 [11:17] <AtomViper> I've restarted the game several times but still
#836 [11:17] <kev> ok i have pastedin the box now what do i do ?
#837 [11:17] <AtomViper> It keeps loading
#838 [11:17] <VoxelHead> kev: We need to see your crash log, which appears after a crash.
#839 [11:17] * Pickax [Pickax@notlogged] has quit. (Client Quit)
#840 [11:17] <VoxelHead> kev: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#841 [11:17] <VoxelHead> Pickax: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#842 [11:17] <kev> http://paste.ubuntu.com/11856656/
#843 [11:17] <AtomViper> Anyone got any ideas?
#844 [11:17] <Afootpluto> AtomViper, can you connect to mctest.ae97.net?
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#846 [11:18] <AtomViper> I'm not sure, I cant launch it atm
#847 [11:18] <AtomViper> I can try it later tho
#848 [11:18] <Afootpluto> kev, there should be a crash report. Does it give you one?
#849 [11:18] <AtomViper> I just thought thia is a common prob
#850 [11:19] <kev> where woyuld i find the crash report?
#851 [11:19] <kev> is it the game output ?
#852 [11:19] <Afootpluto> ??> kev win/dxdiag
#853 [11:19] <VoxelHead> kev: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#857 [11:24] <ryrylittlblackguy> hay can sombody pleas help me
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#859 [11:24] <Afootpluto> ryrylittlblackguy, what is the issue?
#860 [11:25] <realme13> Hey, can you help me with a problem i got? When i turn my head left or right and then stop, the game keeps turning slowly. It is really hard to do pvp with this issue
#861 [11:25] <kev> http://paste.ubuntu.com/11856690/
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#863 [11:26] <realme13> CTCP version?
#864 [11:26] <Afootpluto> kev, when the game crashed there should be a crash log
#865 [11:27] <Afootpluto> realme13, just ignore it
#866 [11:27] <kev> let me try the game again and then you can tell me where to find the crash log
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#869 [11:27] <Afootpluto> kev, it should be the first thing that pops up
#870 [11:28] <gold> So a couple of days ago my server randomly timed everyone out in our peak time and now it is in an endless cycle of crashing, No crash reports are produced just errors on the console, I am lead to believe that it is a plugin doing this from what the console is saying but i have rolled back my plugins folder from 1 week ango but to no avail. The maps were not touched though so i am thinking its that, I have already lost ar
#871 [11:28] <gold> It crashes when a player joins or it just crashes every 2-3 mins. This is what i get on the log after a player joins. http://pastebin.com/awxLR2ec
#872 [11:29] <kev> ok try ths .. http://paste.ubuntu.com/11856713/
#873 [11:29] <Afootpluto> ??> gold mods
#874 [11:29] <VoxelHead> gold: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#875 [11:29] <VoxelHead> gold: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#876 [11:29] <gold> Its not a mod
#877 [11:29] <gold> Its my server
#878 [11:29] <Afootpluto> kev, open command prompt and run the command "sfc /scannow"
#879 [11:29] <Afootpluto> gold, it is a modded server
#880 [11:30] <gold> Modded as in plugins?
#881 [11:30] <Afootpluto> plugins are mods
#882 [11:30] <kev> ok did that
#883 [11:31] <Afootpluto> kev, did it give you a error?
#884 [11:31] <kev> the run box just dissappeared ... is there meant to be a space after the sfc ?
#885 [11:31] <Afootpluto> yes
#886 [11:32] <kev> ok .. tried it agaqin and it just disappears
#887 [11:32] <kev> whats it meant to do?
#888 [11:34] <Afootpluto> kev, open you start menu and in the search box type cmd
#889 [11:34] <kev> ok
#890 [11:34] <Afootpluto> kev, then right click on command prompt and select "run as administrator"
#891 [11:35] <Afootpluto> kev, after that run the command "sfc /scannow"
#892 [11:36] <kev> i right click and it doesnt give you the option to run as admin
#893 [11:36] <Afootpluto> kev, do you have admin on the computer?
#894 [11:36] <kev> yes
#895 [11:37] * KJ4IPS|Gone is now known as KJ4IPS
#896 [11:37] <Afootpluto> then there should be a option there
#897 [11:37] <kev> the user i am on should be admin
#898 [11:37] <kev> hang on let me have a look
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#901 [11:40] <Hattister> hi. computer acting in safe mode but isn't. won't let me load minecraft? started chat with CubeTheThird...
#902 [11:40] <kev> weird - how do i find out if i am admin user or not ?
#903 [11:40] <Afootpluto> ??> Hattister win/dxdiag
#904 [11:40] <VoxelHead> Hattister: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#905 [11:40] <Afootpluto> kev, is this your PC?
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#907 [11:40] <Hattister> thank you but ive already tried that
#908 [11:41] <kev> lol yes ...
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#910 [11:41] <Afootpluto> Hattister, can you do it again?
#911 [11:41] <kev> been a long day ..
#912 [11:41] <Hattister> yes i will try... thanks!
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#914 [11:42] <kev> when i right click it comes up with mark copy paste select all scroll find
#915 [11:42] <Afootpluto> kev, did you right click on "cmd"?
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#918 [11:42] <kev> doh!
#919 [11:42] <kev> just done it
#920 [11:42] <cynthia> 34749
#921 [11:42] <Afootpluto> cynthia, what antivirsu do you have?
#922 [11:42] <kev> ok scanning now
#923 [11:43] <cynthia> none
#924 [11:43] <Afootpluto> ??> cynthia tools/hjt
#925 [11:43] <VoxelHead> cynthia: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#926 [11:43] <VoxelHead> cynthia: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#927 [11:43] <Hattister> this is the URL: http://paste.ubuntu.com/11856785/
#928 [11:43] <cynthia> ok
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#930 [11:44] <kev> 31% complete .....
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#933 [11:45] <Hattister> tried this websitehttp://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#934 [11:46] <Hattister> and this was the URL: http://paste.ubuntu.com/11856785/
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#936 [11:46] <kev> 50% .....
#937 [11:46] <Hattister> computer acting like in safe mode and wont let me run minecraft
#938 [11:47] * nenemgamer [nenemgamer@notlogged] has quit. (Client Quit)
#939 [11:47] <Afootpluto> Hattister, have some patience please
#940 [11:48] * Hattister [Hattister@notlogged] has quit. (Client Quit)
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#942 [11:48] <AtomViper> Hey guys I havr a problem
#943 [11:48] <AtomViper> I was here half an hour ago
#944 [11:48] <Afootpluto> AtomViper, what is the issue?
#945 [11:49] <AtomViper> So whenever I click on multiplayer ion the start screen, my servers won't load
#946 [11:49] <AtomViper> they keep pinging
#947 [11:49] <AtomViper> and won't load
#948 [11:49] <AtomViper> I've restarted several times
#949 [11:49] <AtomViper> and still no result
#950 [11:49] <Afootpluto> AtomViper, can you connect to mctest.ae97.net?
#951 [11:49] <kev> 75% ...
#952 [11:49] <AtomViper> no, I've tried it
#953 [11:50] <AtomViper> it keeps connecting
#954 [11:50] <AtomViper> and doesn't load
#955 [11:50] <Afootpluto> ??> AtomViper tools/hjt
#956 [11:50] <VoxelHead> AtomViper: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
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#958 [11:50] <VoxelHead> AtomViper: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#959 [11:51] <AtomViper> it's safe right?
#960 [11:51] <Afootpluto> it is safe
#961 [11:51] <AtomViper> okay, I'll try it out ;)
#962 [11:52] <realme13> Hey awesome supporters! I need some help with my game :)
#963 [11:53] <kev> http://paste.ubuntu.com/11856825/
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#965 [11:53] <AtomViper> Hey Voxel and Afoot, I've ran the program and I got this error thingy
#966 [11:53] <Afootpluto> kev, restart your PC and try minecraft
#967 [11:54] <Afootpluto> AtomViper, what is the error?
#968 [11:54] <AtomViper> it says and I quote: "for some reason your system denied write acces to the hosts file"
#969 [11:54] <kev> ok
#970 [11:54] <Afootpluto> AtomViper, just ignore that
#971 [11:54] <AtomViper> and so on...
#972 [11:54] <thezeldageek> I click on play on the launcher and it shows the
#973 [11:54] <AtomViper> oki
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#975 [11:54] * luckyducky1999 [luckyducky1999@notlogged] has quit. (Client Quit)
#976 [11:54] <thezeldageek> icon in the dock but it closes a few minutes later
#977 [11:55] <AtomViper> OKay, some notepad with a lot of text has appeared haha
#978 [11:55] <Afootpluto> ??> AtomViper paste
#979 [11:55] <VoxelHead> AtomViper: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#982 [11:55] <Criimsonn> Is Uriel online?
#983 [11:56] <Afootpluto> Criimsonn, it looks like he is afk
#984 [11:56] * thezeldageek [thezeldageek@notlogged] has quit. (Client Quit)
#985 [11:56] <Criimsonn> Ah ok...
#986 [11:56] <Criimsonn> He told me to post my dxdiag because my minecraft wont open
#987 [11:57] <Afootpluto> Criimsonn, can you give me the url?
#988 [11:57] <Criimsonn> http://paste.ubuntu.com/11856841/
#989 [11:57] <AtomViper> this is the URL I got: http://paste.ubuntu.com/11856840/
#990 [11:57] <Criimsonn> My CPU is X551CA
#991 [11:58] <Criimsonn> He said he needed it for some reason
#992 [11:58] <Afootpluto> ??> AtomViper av/adwcleaner
#993 [11:58] <VoxelHead> AtomViper: ADWCleaner is an utility to clean a PC which is infested with malware.
#994 [11:58] <VoxelHead> AtomViper: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
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#997 [11:58] <Afootpluto> Criimsonn, download and install https://downloadcenter.intel.com/download/24973
#998 [11:59] <AtomViper> just run it?
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#1000 [11:59] <Afootpluto> AtomViper, yes
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#1003 [11:59] <Afootpluto> AtomViper, first do a scan, after the scan is complete click clean
#1004 [12:00] <AtomViper> okay, it's scanning :)
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#1007 [12:02] <AtomViper_> Okay I'm writing from my phone atm, my pc is restarting after the clean
#1008 [12:02] <AtomViper_> Do i have to do anything else afterwards?
#1009 [12:03] <Criimsonn> Do you know which one i should downlaod?
#1010 [12:03] <Afootpluto> Criimsonn, the .exe
#1011 [12:03] <Afootpluto> AtomViper_, After your PC turns back on try minecraft. If it does not work tell me
#1012 [12:03] * AtomViper [AtomViper@notlogged] has quit. (Ping timeout: 204 seconds)
#1013 [12:04] <Criimsonn> Alright
#1014 [12:04] <AtomViper_> Okay ;)
#1015 [12:04] * harry8008135 [harry8008135@notlogged] has joined #minecrafthelp
#1016 [12:06] * Rainbover [Rainbover@notlogged] has joined #minecrafthelp
#1017 [12:06] <harry8008135> i can not remember my password and my email address that i used to sign up has broken. I know my order reference, can that help me get my account back. and i know my username
#1018 [12:06] <Rainbover> hello?
#1019 [12:06] * ender625 [ender625@notlogged] has quit. (Quit: Web client closed)
#1020 [12:07] <Afootpluto> ??> harry8008135 account/send-email
#1021 [12:07] <VoxelHead> harry8008135: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1022 [12:07] <Afootpluto> hi Rainbover
#1023 [12:07] <Rainbover> Can anyone help me?
#1024 [12:07] <harry8008135> ty
#1025 [12:07] <Afootpluto> Rainbover, what is the issue?
#1026 [12:07] * Criimsonn [Criimsonn@notlogged] has quit. (Ping timeout: 204 seconds)
#1027 [12:07] <Rainbover> I lost my minecraft login email, and i dont remember it
#1028 [12:08] <Rainbover> also i dont have the transaction id
#1029 [12:08] <Afootpluto> Rainbover, try all of your emails here https://minecraft.net/retrievename
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#1033 [12:10] <AtomViper> hey guys
#1034 [12:10] <Afootpluto> hi
#1035 [12:10] <AtomViper> so I restarted my pc
#1036 [12:10] <AtomViper> launched MC
#1037 [12:10] <Rainbover> thanks
#1038 [12:10] <AtomViper> tried the servers again
#1039 [12:10] <AtomViper> and they still don't work
#1040 [12:10] <Afootpluto> ??> AtomViper tools/teamviewer/quick-support
#1041 [12:10] <VoxelHead> AtomViper: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#1042 [12:10] <VoxelHead> AtomViper: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#1043 [12:11] <AtomViper> okay, thanks I'll try it
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#1049 [12:16] <harry8008135> thanks for the help i think i have fixed it
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#1053 [12:23] <AtomViper> so now I can use my pc like normal again right?
#1054 [12:23] <Criimsonn> pluto, the installer says "the driver being installed is not validated for this computer"
#1055 [12:23] <Criimsonn> what do i fo?
#1056 [12:23] <Criimsonn> do*?
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#1058 [12:26] * Creeper12345 [Creeper12345@notlogged] has joined #minecrafthelp
#1059 [12:26] <Afootpluto> AtomViper, yes
#1060 [12:26] <Creeper12345> my minecraft non alpha, beta or snapshot is slow and black and white :(
#1061 [12:26] <AtomViper> okay, thanks for all the help ;)
#1062 [12:27] <Afootpluto> Creeper12345, did you get minecraft from minecraft.net?
#1063 [12:27] <Creeper12345> help with that i always use 1.8.2 pre 7 but i want to use latest :(
#1064 [12:28] <Creeper12345> no but i'll get 1.9 snapshot from minecraft.net to see if it works
#1065 [12:29] <Criimsonn> [13:23] <Criimsonn> pluto, the installer says "the driver being installed is not validated for this computer"
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#1069 [12:29] <Creeper12345> and i have 1.1 opengl but i can still play :/
#1070 [12:30] <Creeper12345> java 8 and my os is windows7 starter
#1071 [12:31] <Creeper12345> :(
#1072 [12:32] <Criimsonn> [13:23] <Criimsonn> pluto, the installer says "the driver being installed is not validated for this computer"
#1073 [12:32] <Creeper12345> i dont have bin folder so if i need the bin folder for something i cant
#1074 [12:33] <Creeper12345> help please i really love minecraft a lot
#1075 [12:33] <Afootpluto> Creeper12345, where did you download minecraft from?
#1076 [12:34] <Afootpluto> Criimsonn, one moment
#1077 [12:35] <Criimsonn> k
#1078 [12:35] <Afootpluto> Criimsonn, download and install http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8.1/VGA/VGA_Intel_Win81_64_VER101810341201.zip
#1079 [12:35] <Creeper12345> i dont remember i downloaded it a lot of time ago the first time i opened it i dont worried about black and white but its so slow
#1080 [12:35] <Creeper12345> and that is annoying
#1081 [12:36] <Creeper12345> everytime it dont respond
#1082 [12:36] <Criimsonn> its installed
#1083 [12:36] <Criimsonn> and i opened it
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#1085 [12:37] <Sena> Hello I need help with my account. My account was changed without my permission
#1086 [12:38] <Sena> It is my son's account
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#1088 [12:40] <Creeper12345> i think 1.9 snapshot work because like i said the problem is not in alpha beta and snap shot
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#1090 [12:41] <Creeper12345> :(
#1091 [12:41] <Creeper12345> DX
#1092 [12:41] <Charlie> ------------------ System Information ------------------ Time of this report: 7/10/2015, 11:25:42 Machine name: JUANCA Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.150316-1542) Language: Spanish (Regional Setting: Spanish) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. BIOS: Default System BIOS Processor: Intel(R) Pentium(R) Dual CPU E
#1093 [12:42] <Afootpluto> ??> Charlie paste
#1094 [12:42] <VoxelHead> Charlie: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1095 [12:42] <Afootpluto> ??> Creeper12345 win/dxdiag
#1096 [12:42] <VoxelHead> Creeper12345: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1097 [12:43] <Criimsonn> pluto, its open now
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#1100 [12:44] <Afootpluto> Criimsonn, so it works?
#1101 [12:44] <Mii> What means "IllegalArgumentException: User with id d612b28293b2fcf74031951186510fdb already owns Minecraft" when I would buy minecraft? O.o Can someone help me?
#1102 [12:44] <Criimsonn> yes, i got it open
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#1104 [12:44] <Afootpluto> good
#1105 [12:44] <Charlie> Ok right
#1106 [12:44] <Criimsonn> where do i put the folder now though, its in my downloads
#1107 [12:44] <Afootpluto> Mii, paste the whole error to paste.ubuntu.com
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#1109 [12:45] <Charlie> es un error de openGL
#1110 [12:45] <Afootpluto> Criimsonn, anywhere, after you unzipped it, there should be a program that is called setup, run that program
#1111 [12:46] <Criimsonn> the app? or the batch file?
#1112 [12:46] <Afootpluto> Criimsonn, the app
#1113 [12:47] <Afootpluto> ??> Charlie win/dxdiag
#1114 [12:47] <VoxelHead> Charlie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1115 [12:47] <Criimsonn> Alright
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#1119 [12:47] <Mii> And what happend there when i paste it? :o Sorry but im new here^^
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#1123 [12:48] <Afootpluto> Mii, click the "Paste!" button and give me the url
#1124 [12:49] <Mii> like that http://paste.ubuntu.com/11857139/ ?
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#1126 [12:50] <Chris_> I paid for the game through your web site downlaoded went to run it and it says it can not connect to the server to download the update why is that
#1127 [12:50] <Afootpluto> Mii, you will have to contact mojang.
#1128 [12:50] <Afootpluto> ??> Mii mojang/email
#1129 [12:50] <VoxelHead> Mii: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1130 [12:50] <VoxelHead> Mii: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#1132 [12:51] <Afootpluto> Chris_, what is the exact error?
#1133 [12:51] <Mii> Okay, thanks
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#1135 [12:52] <Chris_> Hang on im pulling it now so i can type what it says
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#1139 [12:55] <Creeper12345> the link to my dxdiag is http://paste.ubuntu.com/11857176/
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#1141 [12:55] <MrCookiebud> Hello, I have Mojira bug 34749, where my Minecraft is blocked by an overprotective firewall. I know that it is the firewall's fault, but it is not desireable to uninstall it. I have tried deleting and reinstalling my .minecraft folder. Any other solutions?
#1142 [12:55] <Chris_> it seems like its trying to work now i had to rest set my computer and now it say its downloading runtime
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#1144 [12:56] <nyck> eu tendo jogar mai quando termina de carregar para começar a jogar manda eu baixar de novo
#1145 [12:56] <Afootpluto> MrCookiebud, what antivirus do you have?
#1146 [12:56] <Afootpluto> nyck, english please
#1147 [12:57] <MrCookiebud> McAfee family protection
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#1149 [12:57] <nyck> my no ant virus
#1150 [12:57] <Afootpluto> MrCookiebud, the only way i know how to fix it is for you to uninstall it
#1151 [12:57] <Afootpluto> nyck, what can we help you with?
#1152 [12:58] <Creeper12345> my dxdiag is http://paste.ubuntu.com/11857176/
#1153 [12:58] <MrCookiebud> Ok, I will see if I can. Goodbye.
#1154 [12:58] <terrifin33> my mnecraft keeps on crashing be cause its saying Pixel Format Not Accelerated
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#1156 [12:58] <Afootpluto> terrifin33, do you have a dxdiag?
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#1161 [12:59] <Criimsonn> Thanks Pluto, but i've been having another problem :$
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#1164 [12:59] <Creeper12345> http://paste.ubuntu.com/11857176/ my dxdiag
#1165 [12:59] <Afootpluto> Criimsonn, what is the other problem?
#1166 [12:59] <Criimsonn> Whenever I try to open my world to LAN, Minecraft doesnt respond
#1167 [12:59] <Afootpluto> Creeper12345, have some patience
#1168 [12:59] <terrifin33> my mnecraft keeps on crashing be cause its saying Pixel Format Not Accelerated here is a link to my DxDiag http://paste.ubuntu.com/11857197/
#1169 [13:01] <Chris_> ok so i I paid for the full version and now what is downloaded was only the demo after I pay for it why is that
#1170 [13:01] <Afootpluto> terrifin33, download and install http://support.amd.com/en-us/download/desktop?os=Windows+8.1+-+64
#1171 [13:01] <Afootpluto> ??> Chris_ account/bug/demo
#1172 [13:01] <terrifin33> thank you
#1173 [13:01] <VoxelHead> Chris_: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1174 [13:01] <Chris_> It says it mincarft launcher 1.6.13
#1175 [13:02] <Afootpluto> Creeper12345, i will suggest getting a new PC
#1176 [13:02] <Chris_> I would like to get my money back how's that possible to have done
#1177 [13:03] <nyck_br> quando termino de baixar meu minecraft para jogar manda eu baixar novamente eu já baixei mas da a mesma coisa oque eu fasso
#1178 [13:03] <Afootpluto> Chris_, when did you buy minecraft?
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#1180 [13:03] <Afootpluto> nyck_br, english please
#1181 [13:04] <Chris_> Today about hour ago
#1182 [13:04] <nyck_br> conssegui
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#1184 [13:04] <Creeper12345> :/ theres another solution?
#1185 [13:05] <Afootpluto> ??> Chris_ account/refund
#1186 [13:05] <VoxelHead> Chris_: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1187 [13:05] <Afootpluto> Creeper12345, nope
#1188 [13:05] <Creeper12345> :( well thanks for the help
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#1191 [13:06] <Criimsonn> [13:59] <Criimsonn> Whenever I try to open my world to LAN, Minecraft doesnt respond
#1192 [13:06] <Chris_> Ok trying one other thing if that doesnot work then i will go to the refund page
#1193 [13:07] <Afootpluto> ??> Criimsonn tools/hjt
#1194 [13:07] <VoxelHead> Criimsonn: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1195 [13:07] <VoxelHead> Criimsonn: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1197 [13:08] <samuel> me ajuda
#1198 [13:08] <samuel> o jogo nao ta entrando
#1199 [13:08] <Afootpluto> samuel, english please
#1200 [13:09] <samuel> nao
#1201 [13:09] <samuel> eu falo portugues
#1202 [13:09] <Afootpluto> ??> samuel lang/pt
#1203 [13:09] <VoxelHead> samuel: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1204 [13:09] <samuel> ta bom
#1205 [13:09] <samuel> obg
#1206 [13:10] <samuel> not enter the game
#1207 [13:10] <Criimsonn> It says "find the lines 'HijackThis' reports and delete themm"
#1208 [13:10] <Criimsonn> What do I do...
#1209 [13:10] <Afootpluto> Criimsonn, dont delete them, just do what VoxelHead said
#1210 [13:11] <Criimsonn> http://paste.ubuntu.com/11857264/
#1211 [13:12] <samuel> what should I do
#1212 [13:12] <Afootpluto> samuel, does it crash or not load at all?
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#1216 [13:14] <Afootpluto> Criimsonn, that looks fine to me. So i dont know what is causing the issue
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#1218 [13:14] <samuel> failure
#1219 [13:14] <Criimsonn> Uh oh...
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#1221 [13:15] <samuel> minecraft version 1.8.7
#1222 [13:16] <samuel> not enter
#1223 [13:16] <samuel> you guys have it?
#1224 [13:16] <Afootpluto> ??> samuel launcher/log
#1225 [13:16] <VoxelHead> samuel: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1226 [13:16] <VoxelHead> samuel: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1227 [13:19] <Chris_> ok so i switch user to the user i made and it acted like it was going to work but now it say. ( error: could not find or load main class net.mincarft,client,main,Main Java hotspot (TM) cleint VM warning: CMS is deprecated and will likely be removed in future release
#1228 [13:19] <samuel> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 2:10:57 PM, on 2015-07-10 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v
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#1230 [13:20] <Afootpluto> ??> samuel launcher/log
#1231 [13:20] <VoxelHead> samuel: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1232 [13:20] <VoxelHead> samuel: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1233 [13:20] <Afootpluto> ??> Chris_ launcher/log
#1234 [13:20] <VoxelHead> Chris_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1235 [13:20] <VoxelHead> Chris_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1237 [13:22] <Chris_> ok just did
#1238 [13:23] <Chris_> imtalking you all on my tablet while i try to get it to work on my computer
#1239 [13:24] <Afootpluto> Chris_, can you give me the url?
#1240 [13:24] <Chris_> sure you will have walk me through on finding it
#1241 [13:25] <Afootpluto> Chris_, after you pasted the launcher log to paste.ubuntu.com, click the "Paste!" button.
#1242 [13:25] <Afootpluto> Chris_, then give me the site address it take you to
#1243 [13:26] <Chris_> i diid i just posted 2 post with what it said and with the louncher log also
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#1245 [13:26] <Afootpluto> Chris_, i need this http://hopper.minecraft.net/media/cms_page_media/52/ubuntu-3_1_1.png
#1246 [13:28] <Chris_> it says paste.ubuntu.com/11857313
#1247 [13:28] <Chris_> does that help any
#1248 [13:29] <Afootpluto> Chris_, can you do a speed test at speedtest.net and give me the results?
#1249 [13:31] <Chris_> ok hang on
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#1252 [13:32] <Chris_> it says the download speed is 1.68mbps
#1253 [13:33] <Afootpluto> ??> Chris_ tools/hjt
#1254 [13:33] <VoxelHead> Chris_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1255 [13:33] <Chris_> ping is 11ms and upload speed is 0.73mbps
#1256 [13:33] <VoxelHead> Chris_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1258 [13:34] <Chris_> ithink i just going to get my money back this game is for my kid and he doesnt need to be doing all this every time
#1259 [13:35] <Chris_> how do i get my money back
#1260 [13:35] <Afootpluto> ??> Chris_ account/refund
#1261 [13:35] <VoxelHead> Chris_: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#1265 [13:39] <vitor> yyfyrrudfdk
#1266 [13:39] <vitor> ftytysdsyysdydsyfyfffyffyfyfyyffyfyfyffyfyfyfyfyfyfyfyryfyfyfyfy7fyfyfyfyfyfyfyfyfyfyhfhvhvjkshsdjkljsaidu7d
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#1273 [13:44] <autumnwlovesyou> So everytime I go to do anything on my minecraft account, my person and everything around me is contantly glitching and freezing. What do I do?
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#1279 [13:52] <mb> hello there. i just purchased and downloaded the installer. i am getting Unable to download Minecraft. Please try again later. i have virus/firewall turned off. windows 7
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#1282 [13:54] <mb> hello there. i just purchased and downloaded the installer. i am getting Unable to download Minecraft. Please try again later. i have virus/firewall turned off. windows 7
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#1289 [13:58] <WillCookie> Can someone help me? My Minecraft launcher says I can't connect to Mojang's servers, and I tried everything I could to fix this. I know Mojang's servers are up and running, and I know people are playing Minecraft right now. Can someone help me, please?
#1290 [14:00] <Extreme> WillCookie: What antivirus and/or firewall are you using?
#1291 [14:00] <WillCookie> I'm using Windows Firewall.
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#1293 [14:00] <Extreme> WillCookie: Disable it and try Minecraft
#1294 [14:00] <WillCookie> Ok, I'll try.
#1295 [14:01] <Afootpluto> ??> mb lancher/log
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#1298 [14:01] <WillCookie> It didn't work. I turned off the firewall for both private and public networks.
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#1300 [14:02] <Extreme> WillCookie: What happens when you go to https://authserver.mojang.com/ in your browser?
#1301 [14:02] <WillCookie> This text pops up {"Status":"OK","Runtime-Mode":"productionMode","Application-Author":"Mojang Web Force","Application-Description":"Mojang Authentication Server.","Specification-Version":"2.13.34","Application-Name":"yggdrasil.auth.restlet.server","Implementation-Version":"2.13.34_build358","Application-Owner":"Mojang"}
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#1304 [14:03] <Extreme> ??> WillCookie tools/hjt
#1305 [14:03] <VoxelHead> WillCookie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1306 [14:03] <VoxelHead> WillCookie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1307 [14:03] <WillCookie> Ok, I'll do that.
#1308 [14:05] <mb> hello there. i just purchased and downloaded the installer. i am getting Unable to download Minecraft. Please try again later. i have virus/firewall turned off. windows 7
#1309 [14:06] <WillCookie> Here's the link: http://paste.ubuntu.com/11857533/
#1310 [14:07] <mb> VoxeHead: here is the link for mine http://paste.ubuntu.com/11857536/
#1311 [14:09] <Afootpluto> ??> mb av/adwcleaner
#1312 [14:09] <VoxelHead> mb: ADWCleaner is an utility to clean a PC which is infested with malware.
#1313 [14:09] <VoxelHead> mb: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
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#1320 [14:15] <Afootpluto> ??> WillCookie av/mcafee/uninstall
#1321 [14:15] <VoxelHead> WillCookie: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1322 [14:16] <WillCookie> Error obtaining full permissions for cleanup. See log files for details.
#1323 [14:17] <WillCookie> And I can't see the log files.
#1324 [14:17] <WillCookie> It says it's being used by another program.
#1325 [14:17] <Afootpluto> ??> WillCookie av/adwcleaner
#1326 [14:17] <VoxelHead> WillCookie: ADWCleaner is an utility to clean a PC which is infested with malware.
#1327 [14:18] <VoxelHead> WillCookie: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1328 [14:18] * mb [mb@notlogged] has joined #minecrafthelp
#1329 [14:18] <mb> voxe: i ran it and removed
#1330 [14:18] <Afootpluto> mb, did it give you a log file?
#1331 [14:19] <mb> yes
#1332 [14:19] <Afootpluto> mb, paste the contents of the log to paste.ubuntu.com
#1333 [14:19] <mb> http://paste.ubuntu.com/11857594/
#1334 [14:20] <Afootpluto> mb, now try minecraft
#1335 [14:20] <mb> same error
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#1338 [14:23] <Afootpluto> ??> mb launcher/log
#1339 [14:23] <VoxelHead> mb: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1340 [14:23] <VoxelHead> mb: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1348 [14:27] <mb> VoxeHead: i am a noob. i downloaded the installer earlier, i thought it installed but everytime i click on it i am given a download errer
#1349 [14:27] <mb> error
#1350 [14:28] <WillCookie> I'm still having my Mojang server issue. Is there another way I could attempt to fix this?
#1351 [14:29] <Afootpluto> WillCookie, did you do a scan with adwcleaner?
#1352 [14:29] <WillCookie> Oh yeah, hold on.
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#1357 [14:31] <WillCookie> Now adwcleaner says waiting for action.
#1358 [14:32] * JackGAMESyt [JackGAMESyt@notlogged] has joined #minecrafthelp
#1359 [14:32] <JackGAMESyt> hI
#1360 [14:32] <WillCookie> Do I click logfile?
#1361 [14:32] <Afootpluto> WillCookie, click clean
#1362 [14:32] <WillCookie> Ok.
#1363 [14:32] * JackGAMESyt [JackGAMESyt@notlogged] has quit. (Client Quit)
#1364 [14:32] <agent9002> I can't login to my minecraft account and I tried resetting the password and it still doesn't let me in! Why is this?? How Can I Fix???
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#1372 [14:42] <WillCookie> It worked, thank you so much.
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#1377 [14:45] <Lemonhead86> i forget my securety Qusetions how do i make a new one?
#1378 [14:48] <urielsalis> Lemonhead86, you have a transaction ID? (DONT POST IT HERE)
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#1382 [14:51] <g_> minecraft shows that i have an error as soon as i press play http://paste.ubuntu.com/11857773/
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#1387 [14:53] <urielsalis> g_, download and install https://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
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#1391 [14:54] <g_> okay i will
#1392 [14:55] <Lemonhead86_> i forget my securety Qusetions how do i make a new one?
#1393 [14:55] <urielsalis> <urielsalis> Lemonhead86, you have a transaction ID? (DONT POST IT HERE)
#1394 [14:57] <Afootpluto> WillCookie, your welcome
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#1396 [14:58] <Afootpluto> ??> Lemonhead86_ account/send-email
#1397 [14:58] <VoxelHead> Lemonhead86_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1398 [15:01] * cyrilaetehr [cyrilaetehr@notlogged] has joined #minecrafthelp
#1399 [15:01] <cyrilaetehr> i am having trouble logging into mine craft
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#1401 [15:02] <Afootpluto> cyrilaetehr, what happens when you try?
#1402 [15:02] <cyrilaetehr> keeps saying error or wrong password when logging in
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#1406 [15:03] <cyrilaetehr> i think it's finally working. been giving me erro's and had to change password twice lol
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#1408 [15:05] * Hoodini [Hoodini@notlogged] has joined #minecrafthelp
#1409 [15:06] <Hoodini> I have outdated Graphic Drivers. I need newer Graphic Drivers
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#1414 [15:09] <jakobh77> it says minecraft had a problem creatting a loopbacksocket i don't know what to do
#1415 [15:10] <Afootpluto> Hoodini, do you have a dxdiag?
#1416 [15:10] <Hoodini> Yes
#1417 [15:10] <Afootpluto> jakobh77, what antivirus do you have?
#1418 [15:10] <Afootpluto> Hoodini, can you give me the link to it?
#1419 [15:10] <jakobh77> Dont know will check
#1420 [15:11] <bnm> it saying i need to update my graphics driver what do i do i don't really understand the instructions?
#1421 [15:11] <jakobh77> McAfee something im pretty sure its that
#1422 [15:12] <bnm> what
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#1424 [15:12] * Lemonhead86_ [Lemonhead86_@notlogged] has quit. (Quit: Web client closed)
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#1427 [15:12] <bnm> help me
#1428 [15:12] <Hoodini> I Don't know how to.
#1429 [15:13] <jakobh77> i have mcafee security scanner
#1430 [15:13] <Afootpluto> ??> jakobh77 av/mcafee/uninstall
#1431 [15:13] <VoxelHead> jakobh77: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1432 [15:13] <Afootpluto> ??> Hoodini win/dxdiag
#1433 [15:13] <VoxelHead> Hoodini: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1434 [15:13] <Hoodini> Ok
#1435 [15:14] <jakobh77> ok
#1436 [15:15] <Hoodini> Done
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#1440 [15:17] <Hoodini> win/dxdiag
#1441 [15:18] <jakobh77> T
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#1444 [15:18] <jakobh77> thanks afootpluto
#1445 [15:18] <jakobh77> thanks afootpluto
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#1451 [15:22] <Tomanek> Hello, where can I solve my problem with keys?
#1452 [15:22] <Hoodini> Now What
#1453 [15:23] <Tomanek> what?
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#1458 [15:25] <Hoodini> I have outdated graphic drivers how do I get newer ones?
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#1460 [15:27] <Afootpluto> Hobby, can you give me the link to the dxdiag?
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#1465 [15:32] <BrodyCopas> Outdated Graphic Drivers. Need newer ones.
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#1467 [15:34] <Hobby> Afootpluto: Windows Key + R, type in dxdiag
#1468 [15:34] <Pierii> Hello
#1469 [15:34] * max_ [max_@notlogged] has joined #minecrafthelp
#1470 [15:34] <Pierii> Can somebody help me?
#1471 [15:34] * yvis_FROST [yvis_FROST@notlogged] has joined #minecrafthelp
#1472 [15:35] <Afootpluto> Hobby, sorry wrong person
#1473 [15:35] <Pierii> Can someone help me?
#1474 [15:35] <Afootpluto> BrodyCopas, can you give me the link to your dxdiag?
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#1476 [15:35] <Pierii> BrodyCopas?
#1477 [15:35] <Afootpluto> Pierii, what do you need help with?
#1478 [15:35] <Pierii> Do you know something about textures and rescource packs?
#1479 [15:35] <Afootpluto> ??> Pierii irc/multitasking
#1480 [15:36] <VoxelHead> Pierii: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1481 [15:36] <Pierii> Oooh
#1482 [15:36] <BrodyCopas> How do I do that?
#1483 [15:36] <Pierii> OK, thanks for the information.
#1484 [15:36] <Afootpluto> ??> BrodyCopas win/dxdiag
#1485 [15:36] <VoxelHead> BrodyCopas: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1486 [15:36] <Afootpluto> Pierii, what is your question?
#1487 [15:37] <Pierii> If I have a normal Minecraft rescource pack, nothing special like the default one,
#1488 [15:37] * menecraft [menecraft@notlogged] has joined #minecrafthelp
#1489 [15:37] <Pierii> I want to add in 1 512x512 texture item (Diamond Sword). How do I do that, because if I just add it in on a rescource pack creator
#1490 [15:38] * menecraft [menecraft@notlogged] has quit. (Client Quit)
#1491 [15:38] <Pierii> It won't show ingame, just a regular Diamond Sword and not the fancy 512x512 texture
#1492 [15:38] * yvis_FROST [yvis_FROST@notlogged] has quit. (Ping timeout: 204 seconds)
#1493 [15:38] <BrodyCopas> I have already done that.
#1494 [15:38] <Pierii> How can I get it to show
#1495 [15:40] <Afootpluto> BrodyCopas, can you give me the link to the dxdiag?
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#1499 [15:41] <Afootpluto> Pierii, I am not sure, I will suggest trying the minecraftforums
#1500 [15:41] * kostas101 [kostas101@notlogged] has joined #minecrafthelp
#1501 [15:41] <Pierii> Alright. Thanks though.
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#1503 [15:41] <alez27> When are we getting slime blocks in minecraft console
#1504 [15:41] * kostas101 [kostas101@notlogged] has joined #minecrafthelp
#1505 [15:42] <BrodyCopas> How do I do that
#1506 [15:42] <Afootpluto> BrodyCopas, copy the url and give it to me
#1507 [15:42] <alez27> Does anyone know when we will be getting slime blocks on the Xbox
#1508 [15:43] <kostas101> i can't to conect on my account because it says that i must fix a problem and i dont know how to do this . Can you help me ?
#1509 [15:43] <Afootpluto> alez27, I dont know
#1510 [15:43] <BrodyCopas> Whats the url?
#1511 [15:43] * Red_Fox [Red_Fox@notlogged] has joined #minecrafthelp
#1512 [15:43] <Afootpluto> BrodyCopas, the website address
#1513 [15:44] <kostas101> i can't to conect on my account because it says that i must fix a problem and i dont know how to do this . Can you help me ?
#1514 [15:44] * ginge [ginge@notlogged] has joined #minecrafthelp
#1515 [15:44] <ginge> hi
#1516 [15:44] <Afootpluto> kostas101, what does it say when you try?
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#1518 [15:44] <Afootpluto> hi ginge
#1519 [15:44] <kostas101> it says thet i must fix a problem
#1520 [15:45] <kostas101> and gives me a link but i dont know how to make this
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#1524 [15:45] <ginge> my friend is having problems he keeps getting signed with issue of jave tm platform se bineary
#1525 [15:45] <Orindar> Hello, i am having a problem where my player.dat file keeps getting corrupted on servers.
#1526 [15:46] <alez27> Who like minecraft
#1527 [15:46] <kostas101> it says thet i must fix a problem and gives me a link but i dont know how to make this
#1528 [15:46] <Afootpluto> ??> kostas101 win/dxdiag
#1529 [15:46] <VoxelHead> kostas101: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1530 [15:46] <Afootpluto> ginge, when does this happen?
#1531 [15:46] <BrodyCopas> http://paste.ubuntu.com/
#1532 [15:46] * alez27 [alez27@notlogged] has quit. (Quit: Web client closed)
#1533 [15:47] <Afootpluto> BrodyCopas, click "Paste!" then give me the website address
#1534 [15:47] <kostas101> i press paste but i dont know what to do then
#1535 [15:47] <Afootpluto> Orindar, that is most likely caused by the server
#1536 [15:47] <Afootpluto> kostas101, can you give me the url?
#1537 [15:47] * ginge [ginge@notlogged] has quit. (Client Quit)
#1538 [15:48] <kostas101> what is the ur1
#1539 [15:48] <Afootpluto> kostas101, a website address
#1540 [15:48] <kostas101> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#1541 [15:48] <Afootpluto> ??> kostas101 win/dxdiag
#1542 [15:48] <VoxelHead> kostas101: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1543 [15:48] <BrodyCopas> http://paste.ubuntu.com/
#1544 [15:49] <Orindar> I have had the server owner delete the .dat file which resolves it for a brief periord of time. This even happens on a pure vanilla server. What can the server owner do to allieviate it?
#1545 [15:49] <Red_Fox> Submitted the Mojang Customer Support online form to get help on accessing my account, but I have not gotten a response after several days. Have forgotten answers to secuirty questions and need to access my account to download and reintall Minecraft. I have my transaction code from PayPal when I bought the game. What can I do?
#1546 [15:49] <Afootpluto> Red_Fox, you will have to wait for them to respond
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#1549 [15:50] <kostas101> Voxe1Head i follow the instructions but i dont know what to do after the paste
#1550 [15:51] <Red_Fox> Wow, how long does it normally take. Is there anybody at Mojang that even looks at this requests. They have no phone number or e-mail so I suspect don't want to deal with customers.
#1551 [15:51] <kostas101> Voxe1Head i follow the instructions but i dont know what to do after the paste
#1552 [15:52] <BrodyCopas> http://paste.ubuntu.com/11858051/
#1553 [15:52] <Orindar> the affects i am seeing when this happens is: falling through the ground, can't type, can't interact with objects, can't drop items from my inventory.... etc, but they don't all happen all at once or even every time. And it doesn't happen on everyserver... Tough to trouble shoot that way, i know but when it does happen on a server it is continuous from that point.
#1554 [15:52] * Lemonhead86 [Lemonhead86@notlogged] has joined #minecrafthelp
#1555 [15:52] <kostas101> someone to help me ?
#1556 [15:53] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1557 [15:54] <Lemonhead86> how do i change my security questions?
#1558 [15:55] <CubeTheThird> Lemonhead86, do you have access to your account?
#1559 [15:55] <kostas101> i cant conect to my account because it says that i must to fix a problem and gives me a link with some instructions like that :http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ , but i dont know what to do after the instruction 5 whick says that i must to paste something , i paste it but i dont know what to do then
#1560 [15:56] * BrodyCopas [BrodyCopas@notlogged] has quit. (Quit: Web client closed)
#1561 [15:56] <Lemonhead86> ya but i forgot my security questions and wont let me play
#1562 [15:56] <kostas101> Afootpluto
#1563 [15:56] * cebrowning1 [cebrowning1@notlogged] has joined #minecrafthelp
#1564 [15:56] <kostas101> <Afootpluto>
#1565 [15:57] * Bcsg [Bcsg@notlogged] has joined #minecrafthelp
#1566 [15:57] <cebrowning1> I think my son's minecraft account was hacked
#1567 [15:57] * EggyFart [EggyFart@notlogged] has joined #minecrafthelp
#1568 [15:57] <EggyFart> hi
#1569 [15:57] <EggyFart> umm
#1570 [15:57] <CubeTheThird> ??> Lemonhead86 account/send-email
#1571 [15:57] <kostas101> i cant conect to my account because it says that i must to fix a problem and gives me a link with some instructions like that :http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ , but i dont know what to do after the instruction 5 whick says that i must to paste something , i paste it but i dont know what to do then.
#1572 [15:57] <VoxelHead> Lemonhead86: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1573 [15:57] * cebrowning1 [cebrowning1@notlogged] has quit. (Client Quit)
#1574 [15:57] <CubeTheThird> kostas101, give the link to your paste here
#1575 [15:57] <Bcsg> I need new Graphic Drivers.
#1576 [15:57] <kostas101> http://paste.ubuntu.com/11858041/
#1577 [15:58] <Lemonhead86> i forgot my security questions and wont let me play
#1578 [15:58] <kostas101> CubeTheThird : http://paste.ubuntu.com/11858041/
#1579 [15:58] <EggyFart> Please help me, when I start up minecraft and go into a world it crashes, I haven't modded it
#1580 [15:58] <CubeTheThird> kostas101, one moment
#1581 [15:59] <CubeTheThird> Lemonhead86, do what VoxelHead said
#1582 [15:59] <CubeTheThird> EggyFart, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1583 [15:59] <kostas101> ok :D
#1584 [15:59] <CubeTheThird> kostas101, download and install http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
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#1586 [15:59] <CubeTheThird> Bcsg, do you have a dxdiag report?
#1587 [16:00] <Bcsg> yes
#1588 [16:00] <CubeTheThird> Bcsg, give a link to it here
#1589 [16:00] <EggyFart> http://paste.ubuntu.com/11858077/
#1590 [16:00] <Bcsg> http://paste.ubuntu.com/11858051/
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#1592 [16:01] <kostas101> how to download this : http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#1593 [16:01] <CubeTheThird> EggyFart, what anti-virus and firewall software do you have?
#1594 [16:01] <CubeTheThird> Bcsg, one moment
#1595 [16:01] <CubeTheThird> kostas101, open the link, scroll down and click the download button?
#1596 [16:01] * Darkcop [Darkcop@notlogged] has quit. (Ping timeout: 180 seconds)
#1597 [16:01] <kostas101> ok
#1598 [16:02] <EggyFart> comodo, malwarebytes and I have my firewall disabled.
#1599 [16:02] <CubeTheThird> ??> EggyFart av/comodo
#1600 [16:02] <VoxelHead> EggyFart: To completely uninstall Comodo Internet Security, use this file: https://sites.google.com/site/jacobcprt/Setup.zip?attredirects=0&d=1
#1601 [16:02] <CubeTheThird> hmm interesting
#1602 [16:03] <CubeTheThird> Bcsg, try download and install https://downloadcenter.intel.com/download/16835/Intel-Graphics-Media-Accelerator-Driver-for-Windows-XP-exe-
#1603 [16:03] <CubeTheThird> Bcsg, please note though, that since your computer is very old and is running windows XP, it does not meet the minimum requirements and may not be able to run the game
#1604 [16:03] <CubeTheThird> ??> EggyFart tools/hjt
#1605 [16:03] <VoxelHead> EggyFart: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1606 [16:03] <VoxelHead> EggyFart: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1607 [16:03] <Bcsg> ok
#1608 [16:04] * nikito [nikito@notlogged] has joined #minecrafthelp
#1609 [16:04] <Bcsg> ok
#1610 [16:05] <Bcsg> It is Downloaded
#1611 [16:05] <CubeTheThird> Bcsg, install it
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#1614 [16:06] <Bcsg> How
#1615 [16:07] <Lemonhead86> bye
#1616 [16:07] <Lemonhead86> bye
#1617 [16:07] * Lemonhead86 [Lemonhead86@notlogged] has left #minecrafthelp
#1618 [16:07] <CubeTheThird> Bcsg, open the file?
#1619 [16:08] <AcidWolf> Hi, so I've recently noticed that there's always like a 1/5 chance when I close my Minecraft that my computer will just show a black screen while exiting Minecraft and leaving full screen mode. I can't do anything, can't press the Windows key, can't press CTRL + ALT + DELETE, can't do anything, basically freezes and I HAVE to force my computer off. Can somebody help me fix this?
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#1622 [16:09] <CubeTheThird> AcidWolf, ok.. let's check your graphics drivers
#1623 [16:09] <CubeTheThird> ??> AcidWolf win/dxdiag
#1624 [16:09] <VoxelHead> AcidWolf: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1627 [16:10] <AcidWolf> Okay.
#1628 [16:10] <Bcsg> okay
#1629 [16:10] * Devin [Devin@notlogged] has joined #minecrafthelp
#1630 [16:10] <Devin> yo guys
#1631 [16:10] <CubeTheThird> hello Devin
#1632 [16:10] <lucas> t say i need help
#1633 [16:10] <stupid3700> ??> lucas ask
#1634 [16:10] <Devin> i forgot my username, or it could be the password i need help
#1635 [16:10] <VoxelHead> lucas: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
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#1637 [16:10] * Devin is now known as Guest91336
#1638 [16:10] <VoxelHead> lucas: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#1641 [16:11] <Guest91336> what
#1642 [16:11] * joao [joao@notlogged] has quit. (Client Quit)
#1643 [16:11] <Guest91336> im Devin
#1644 [16:11] <CubeTheThird> Guest91336, please test all your emails here: http://www.minecraft.net/retrievename
#1645 [16:11] <Guest91336> dafuq
#1646 [16:11] <CubeTheThird> the name is already registered
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#1648 [16:11] <Guest91336> ok thank you
#1649 [16:12] <Bcsg> now what
#1650 [16:12] <CubeTheThird> Bcsg, did it install?
#1651 [16:13] <Bcsg> yes]
#1652 [16:13] <CubeTheThird> Bcsg, ok. Try the game again. You may have to reboot your computer first
#1653 [16:14] <Bcsg> it Works Thank you
#1654 [16:15] <Red_Fox> Devin: Easy to request password reset, but then get ready for the security questions. Bought Minecraft last year for my daughter and we can't remember answers for these questions. So submitted customer support form online but so far no response. Maybe lost my account if no one at Mojang taking care of customers.
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#1656 [16:16] <AcidWolf> Nevermind, I figured it out. Thanks anyway.
#1657 [16:16] <CubeTheThird> Red_Fox, when did you send it?
#1658 [16:16] <Red_Fox> a week ago
#1659 [16:16] <CubeTheThird> Red_Fox, did you send them the transaction ID from the purchase?
#1660 [16:17] <Red_Fox> yes
#1661 [16:17] <Red_Fox> have my PayPal reciept so have that code
#1662 [16:17] <CubeTheThird> Red_Fox, hmm that's odd. What email provider do you use?
#1663 [16:18] <Red_Fox> verizon, but submitted this online
#1664 [16:18] <tyteen4a03> ??> Red_Fox account/email-missing
#1665 [16:18] <VoxelHead> Red_Fox: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#1666 [16:18] <Red_Fox> they have both my verizon e-mail addresses
#1667 [16:18] <VoxelHead> Red_Fox: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#1668 [16:18] <CubeTheThird> Red_Fox, do you have a non Verizon email? It's possible the email was dropped for some reason
#1669 [16:19] <tyteen4a03> Red_Fox, try resubmitting your request with an email address that is not provided by Verizon; for example Gmail
#1670 [16:19] * AcidWolf [AcidWolf@notlogged] has quit. (Ping timeout: 204 seconds)
#1671 [16:19] <Red_Fox> ok, I will try Google or Yahoo e-mail address and read the article referred above.
#1672 [16:19] * KJ4IPS is now known as KJ4IPS|Gone
#1673 [16:21] <Red_Fox> the verizon address worked for my password reset, so surprised the customer support response to reset security questions didn't come thru?
#1674 [16:22] <tyteen4a03> Red_Fox, we don't really know, but in general ISP email services like to eat emails
#1675 [16:22] <Red_Fox> strange
#1676 [16:23] <Red_Fox> did check my spam folder too, so at least not flagging it that way
#1677 [16:23] <tyteen4a03> Red_Fox, sometimes they outright reject the emails
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#1679 [16:24] <Guest91336> i know the username i used to use
#1680 [16:24] <Guest91336> but its not working
#1681 [16:24] <Guest91336> its "fatalzmagic"
#1682 [16:24] <Guest91336> hey im not sure, but my account may have been hacked or something, maybe someone changed the email
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#1686 [16:25] <Starboy28> help
#1687 [16:25] <Starboy28> so,
#1688 [16:25] <CubeTheThird> Guest91336, hmm I can't find any information about that username. You will have to contact Mojang about this
#1689 [16:25] <CubeTheThird> ??> Guest91336 mojang/email
#1690 [16:25] <VoxelHead> Guest91336: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1691 [16:25] <VoxelHead> Guest91336: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1692 [16:26] <Lemonhead86> i forgot my security questions and wont let me play how do i change it?
#1693 [16:26] <Guest91336> ok thanks guys, hopefully ill get my account back :D
#1694 [16:26] <Red_Fox> so I get from responses that it is unusual for Mojang customer support to take more than a week to respond to a account problem request for help?
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#1696 [16:26] <CubeTheThird> Red_Fox, I'd say it's unusual, but considering Minecon was last weekend, they may have had a higher volume of emails
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#1698 [16:27] <CubeTheThird> Lemonhead86, you will have to contact Mojang
#1699 [16:27] <CubeTheThird> ??> Lemonhead86 mojang/email
#1700 [16:27] <VoxelHead> Lemonhead86: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1701 [16:27] <VoxelHead> Lemonhead86: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1702 [16:27] <Lemonhead86> they didnt help me
#1703 [16:28] <CubeTheThird> Lemonhead86, oh? What did they tell you?
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#1705 [16:28] <Lemonhead86> i have to wait until july 21
#1706 [16:29] <CubeTheThird> Lemonhead86, oh, that's unusual. Even so, what do you expect us to do about that?
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#1709 [16:31] <Lemonhead86> help me change my sucerity questions
#1710 [16:31] <CubeTheThird> Lemonhead86, we don't work for Mojang here, and as such, have no access to user accounts. If they told you to wait, then wait
#1711 [16:32] * dargon_ear [dargon_ear@notlogged] has joined #minecrafthelp
#1712 [16:32] <Lemonhead86> okay ill try agian bye
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#1714 [16:33] <kostas101> CubeTheThird
#1715 [16:33] <CubeTheThird> yes?
#1716 [16:34] <dargon_ear> oi
#1717 [16:34] <kostas101> i downlowad this programme you said me , what i do now
#1718 [16:34] <CubeTheThird> kostas101, install it
#1719 [16:35] <kostas101> ok
#1720 [16:36] <dargon_ear> fuck you
#1721 [16:37] * AuBot kicked dargon_ear from #minecrafthelp (Reason: argon_ear :Please keep it civil.)
#1722 [16:37] <CubeTheThird> O.o
#1723 [16:40] * Lemonhead86 [Lemonhead86@notlogged] has joined #minecrafthelp
#1724 [16:41] <Guest91336> lol
#1725 [16:42] <Lemonhead86> i forgot my transaction ID
#1726 [16:42] <CubeTheThird> Lemonhead86, do you have the confirmation email from the purchase?
#1727 [16:43] <Afootpluto> ??> Lemonhead86 account/trans-id
#1728 [16:43] <VoxelHead> Lemonhead86: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1729 [16:43] <VoxelHead> Lemonhead86: If you used PaySafeCard, your transaction ID is the card number.
#1730 [16:43] * Danielitoa2 [Danielitoa2@notlogged] has joined #minecrafthelp
#1731 [16:44] <kostas101> CubeTheThird it stopped and go slos
#1732 [16:44] <Danielitoa2> hi why aren't a bunch of accounts i had working? none of them are working for some reason as i can't login to any of them
#1733 [16:44] <CubeTheThird> kostas101, what?
#1734 [16:45] <CubeTheThird> Danielitoa2, what are the usernames?
#1735 [16:45] <Danielitoa2> i have the email not the usernames
#1736 [16:45] <Danielitoa2> aquilis06
#1737 [16:45] <Danielitoa2> noel69
#1738 [16:45] <kostas101> it stopped , must i do delete it and download it again ????
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#1741 [16:46] <CubeTheThird> kostas101, what stopped? The installation or the download?
#1742 [16:46] <CubeTheThird> kostas101, what stopped? The installation or the download?
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#1744 [16:46] <Danielitoa2> aquilis06 Noel69 are the usernames
#1745 [16:46] <CubeTheThird> Danielitoa2, please test all your emails here: http://www.minecraft.net/retrievename
#1746 [16:47] <Danielitoa2> those are 2 usernames
#1747 [16:47] * magickmarlon [magickmarlon@notlogged] has joined #minecrafthelp
#1748 [16:47] <kostas101> the installation στθψκσ
#1749 [16:48] <Danielitoa2> i got the usernames cube
#1750 [16:48] <Danielitoa2> aquilis06
#1751 [16:48] <kostas101> the installation stucks
#1752 [16:48] <Danielitoa2> Noel69
#1753 [16:48] <Danielitoa2> they are both 2 accounts
#1754 [16:48] <CubeTheThird> Danielitoa2, did you test your emails at the link I set you?
#1755 [16:48] <kostas101> aaaa ok its started again
#1756 [16:48] <CubeTheThird> kostas101, I would recommend you wait for it to finish
#1757 [16:49] <Danielitoa2> did
#1758 [16:49] <CubeTheThird> Danielitoa2, you get email responses?
#1759 [16:49] <Danielitoa2> yea telling me which usernames i had under that ac
#1760 [16:49] <Danielitoa2> acc
#1761 [16:49] <kostas101> ok :D
#1762 [16:49] <CubeTheThird> Danielitoa2, ok.. so what is the problem then?
#1763 [16:50] <Danielitoa2> i can't login to the minecraft launcher
#1764 [16:50] <Lemonhead86> cubethethird everytime i send something to mojang it says Owen Hill is out of the office and on holiday until July 21st.
#1765 [16:50] <CubeTheThird> Danielitoa2, what happens when you try?
#1766 [16:51] <Danielitoa2> it says wrong email and pass but i changed the pass 3 times after that
#1767 [16:51] <CubeTheThird> Lemonhead86, then wait until the 21st
#1768 [16:51] <CubeTheThird> Lemonhead86, then wait until the 21st
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#1770 [16:51] <CubeTheThird> Danielitoa2, are you able to login to account.mojang.com/me ?
#1771 [16:51] <Danielitoa2> lemme try
#1772 [16:52] <Danielitoa2> i am not able to
#1773 [16:52] <Lemonhead86> thats poop
#1774 [16:52] <CubeTheThird> Danielitoa2, then the only thing I can recommend is emailing Mojang
#1775 [16:52] <CubeTheThird> ??> Danielitoa2 mojang/email
#1776 [16:52] <VoxelHead> Danielitoa2: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1777 [16:52] <VoxelHead> Danielitoa2: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1778 [16:52] <Danielitoa2> ok
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#1783 [16:58] <Lemonhead86> i dont want to wait until july 21
#1784 [16:58] <CubeTheThird> Lemonhead86, the only thing we can do is tell you to be patient
#1785 [16:59] <Lemonhead86> fine
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#1787 [17:00] <Articdive> I have an issue, i have NO IDEA if this is mine craft related or connection related, Any Server i try to join (no ping/connection btw) i get Java.net.ConnectionException connection refused: error I have tried connection to a server on FTB and other modded games (tekkie e.t.c) and no connections same Error
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#1789 [17:00] <CubeTheThird> Articdive, are you able to connect to this server: mctest.ae97.net
#1790 [17:01] <Articdive> same error
#1791 [17:01] <CubeTheThird> Articdive, connection refused?
#1792 [17:01] <Articdive> yes here is exactly what i get: java.net.ConnectionException connection refused:
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#1795 [17:02] <CubeTheThird> Articdive, are you using the default game launcher, with vanilla minecraft 1.8.7?
#1796 [17:02] * reemooh [reemooh@notlogged] has quit. (Client Quit)
#1797 [17:02] <kostas101> CubeTheThrid i install it , now what i do
#1798 [17:03] <kostas101> ?
#1799 [17:03] <CubeTheThird> kostas101, try the game again. You may have to reboot your computer first
#1800 [17:03] <Articdive> O.o didn't auto scroll for me, Yes i am
#1801 [17:03] <Articdive> Wait i just noticed I am using optifine
#1802 [17:03] <Articdive> gimme a sec
#1803 [17:04] <Articdive> yeah exact same eror
#1804 [17:04] <Articdive> no change at all
#1805 [17:04] <CubeTheThird> hmm
#1806 [17:04] <CubeTheThird> Articdive, are you using a proxy?
#1807 [17:04] <CubeTheThird> or VPN software?
#1808 [17:05] <Articdive> I had no proxy or VPN software, After i got this error i did mess with my setting but i did reset them
#1809 [17:05] <Articdive> As far as i know
#1810 [17:05] <CubeTheThird> Articdive, what 'settings'?
#1811 [17:06] <Articdive> I switched my firewalls they are OFF at the moment, I enabled a SOCKS proxy then disabled it after it didn't work
#1812 [17:07] <CubeTheThird> Articdive, have you touched settings in your router/modem, like port forwarding or filtering?
#1813 [17:07] <Articdive> I do not have access to the router I do not know that information,
#1814 [17:07] <CubeTheThird> Articdive, ok, and have you always experienced this issue?
#1815 [17:07] <Articdive> I'm using my neighbour's wifi atm since my wifi crashed off today
#1816 [17:07] <Articdive> Nope only since i started using my neighbour's wifi
#1817 [17:08] <CubeTheThird> Articdive, ya.. it's possible they have a firewall on the router blocking it
#1818 [17:08] <kostas101> CubeTheThird it says the same think :(
#1819 [17:08] <Articdive> oh um k
#1820 [17:08] <CubeTheThird> kostas101, then reboot your computer
#1821 [17:08] <Articdive> so is there any fix or am I just screwed?
#1822 [17:09] <Articdive> by fix i mean bypass
#1823 [17:09] <CubeTheThird> talk to your neighbour?
#1824 [17:10] <Articdive> no point I guess, my internet will be back up in a day I hope
#1825 [17:10] <kostas101> if i reboot my PC it will be fixed ?
#1826 [17:10] <Articdive> alright well thanks
#1827 [17:10] <CubeTheThird> kostas101, possibly
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#1831 [17:11] <Eric_freitas> please help me with this error on instalation "unable to update the minecraft game launcher"
#1832 [17:11] <CubeTheThird> Eric_freitas, what anti-virus and firewall software do you have?
#1833 [17:11] <CubeTheThird> Eric_freitas, what anti-virus and firewall software do you have?
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#1837 [17:12] <Eric_freitas> i have a avast free anti-virus
#1838 [17:13] <Eric_freitas> and the firewall is firewall of windowns
#1839 [17:13] <CubeTheThird> Eric_freitas, can you open the minecraft installation folder?
#1840 [17:13] <Eric_freitas> ok, i can
#1841 [17:13] <Eric_freitas> where she's from?
#1842 [17:13] <pgeary408> hello can't seem to join anymindcraft worlds from MS XBox One
#1843 [17:14] <kostas101> CubeTheThird thank you VERY much for your help and your patient also thank you for your willingness to help US.Good Luck with the impatient users . :D
#1844 [17:14] <CubeTheThird> pgeary408, public minecraft servers are for the PC edition
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#1846 [17:14] <CubeTheThird> Eric_freitas, it should be in C:\Program Files(x86)\Minecraft
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#1848 [17:15] <kostas101> CubeTheThird thank you VERY much for your help and your patient also thank you for your willingness to help US.Good Luck with the impatient users . :D
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#1850 [17:15] <pgeary408> MS support said nothing wrong on thier end
#1851 [17:15] <CubeTheThird> kostas101, no problem
#1852 [17:15] * kostas101 [kostas101@notlogged] has quit. (Quit: Web client closed)
#1853 [17:15] <mayo65> So are they going to fix the server GUI bug where it doesn't display anythign but memory usage?
#1854 [17:15] <CubeTheThird> pgeary408, are you trying to join a server, or a person hosting a world?
#1855 [17:15] <pgeary408> join a server
#1856 [17:15] <mayo65> I am hosting the world
#1857 [17:16] <Eric_freitas> has been instaled
#1858 [17:16] <CubeTheThird> mayo65, that has been reported on the bug tracker. It only affects the exe version of the server. The jar version works fine
#1859 [17:16] <CubeTheThird> pgeary408, there are no server for console editions of minecraft
#1860 [17:16] * Johann102504 [Johann102504@notlogged] has joined #minecrafthelp
#1861 [17:16] <pgeary408> ok
#1862 [17:16] <CubeTheThird> Eric_freitas, open the nativelog file
#1863 [17:16] <mayo65> I did the work around for the exe foir the time being
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#1866 [17:17] <Afootpluto> mayo65, i suggest using the jar server
#1867 [17:17] * Eric_freitas_ [Eric_freitas_@notlogged] has joined #minecrafthelp
#1868 [17:18] <mayo65> If you mean by changing the file type .JAR I have done this
#1869 [17:18] <CubeTheThird> mayo65, ok. Do you need help with something in that case?
#1870 [17:18] <Eric_freitas_> please help with this error on instalation of minecraft "unable to update the minecraft game launcher"
#1871 [17:18] <lalalandude75> i havent played minecraft in a while and when i tried to log back in i couldnt and apperently i migrated my account but i dont know what email its with what do i do
#1872 [17:19] <CubeTheThird> lalalandude75, what is your minecraft username?
#1873 [17:19] <lalalandude75> lalalandude75
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#1875 [17:19] <mayo65> no I wasn't sure if they had something better than that.
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#1877 [17:19] <CubeTheThird> lalalandude75, seems that name was changed in march. I recommend you contact Mojang about this
#1878 [17:19] <CubeTheThird> ??> lalalandude75 mojang/email
#1879 [17:19] <VoxelHead> lalalandude75: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1880 [17:19] * BlueImpreza_ [BlueImpreza_@notlogged] has joined #minecrafthelp
#1881 [17:19] <VoxelHead> lalalandude75: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1882 [17:19] <Afootpluto> ??> mayo65 mp/server-setup
#1883 [17:19] <VoxelHead> mayo65: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
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#1886 [17:20] <BlueImpreza_> [18:13:05] [Client thread/INFO]: Setting user: BlueImpreza [18:13:05] [Client thread/INFO]: (Session ID is token:12ad5fbe29974dd2b442ef2b1ce12cc1:9d9ba241ad8a4d8683e5a830526a6df7) [18:13:07] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:13:07] [Client thread/INFO]: Reloading ResourceManager: Default [18:13:08] [Sound Library Loader/INFO]: Starting up SoundSystem... [18:13:08] [Thread-6/INFO]: Initializing LWJGL OpenAL [18:13:0
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#1888 [17:20] <stupid3700> ??> BlueImpreza_ paste
#1889 [17:20] <VoxelHead> BlueImpreza_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1890 [17:20] <lalalandude75> k
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#1892 [17:20] <sister> hi my little brother lost his email and password to log in is there anything we can do to get it back?
#1893 [17:20] <stupid3700> ??> sister account/send-email
#1894 [17:20] <VoxelHead> sister: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1895 [17:20] <Eric_freitas_> please help me with this error on instalation of minecraft instalation "unable to update the minecraft game launcher"
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#1900 [17:21] <sister> where can i find the trans id?
#1901 [17:21] <sister> where can i find the trans id?
#1902 [17:22] * Eric_freitas_ [Eric_freitas_@notlogged] has left #minecrafthelp
#1903 [17:22] <stupid3700> sister: When did you buy the game?
#1904 [17:22] * Johann102504 [Johann102504@notlogged] has joined #minecrafthelp
#1905 [17:22] <sister> almost 2 months ago
#1906 [17:22] * Eric_freitas [Eric_freitas@notlogged] has joined #minecrafthelp
#1907 [17:23] <BlueImpreza_> new to minecraft. getting errors when I try to launch the game . a fatal error has been detected by java runtime environment
#1908 [17:23] <Eric_freitas> please help me with this error on instalation of minecraft instalation "unable to update the minecraft game launcher"
#1909 [17:23] <stupid3700> ??> sister account/trans-id/braintree
#1910 [17:23] <VoxelHead> sister: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#1911 [17:23] <VoxelHead> sister: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
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#1914 [17:24] <sister> he doesnt know the email he used?
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#1916 [17:24] <sister> is there a number i can call
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#1918 [17:24] * Eric_freitas [Eric_freitas@notlogged] has quit. (Client Quit)
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#1920 [17:24] <kostas101> CubeTheThird
#1921 [17:24] <Eric_freitas> please help me with this error on instalation of minecraft instalation "unable to update the minecraft game launcher"
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#1924 [17:25] <stupid3700> sister: I'm afraid there isn't; Mojang is only a small company.
#1925 [17:25] <Afootpluto> ??> Eric_freitas tools/hjt
#1926 [17:25] <VoxelHead> Eric_freitas: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1927 [17:25] <VoxelHead> Eric_freitas: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1928 [17:25] <kostas101> i dont the reebot and it fixed thank you Very much CubeTheThird
#1929 [17:25] <BlueImpreza_> error with java runtime environment mini dump
#1930 [17:25] <kostas101> i do the reebot and it been fixes
#1931 [17:26] <Eric_freitas> ok
#1932 [17:26] <Afootpluto> BlueImpreza_, paste the error to paste.ubuntu.com
#1933 [17:26] <Eric_freitas> wait on moment please
#1934 [17:26] <kostas101> i dont the reebot and it benn fixes , thank you Cube
#1935 [17:26] <sgtpolansky> hey im unable to to run the clinet due to oudated graphics drivers and was looking for help as the basic fix didnt work...
#1936 [17:26] <Eric_freitas> wait one moment please *
#1937 [17:26] * sister [sister@notlogged] has quit. (Quit: Web client closed)
#1938 [17:26] <Afootpluto> sgtpolansky, do you have a dxdiag?
#1939 [17:26] * kostas101 [kostas101@notlogged] has quit. (Client Quit)
#1940 [17:26] <sgtpolansky> http://paste.ubuntu.com/11858422/
#1941 [17:27] <Eric_freitas> I did not like doing this
#1942 [17:27] <Afootpluto> sgtpolansky, download and install https://downloadcenter.intel.com/download/24964
#1943 [17:27] <sgtpolansky> ok
#1944 [17:28] <Eric_freitas> I did not like doing this
#1945 [17:28] <BlueImpreza_> pasted error to ubuntu
#1946 [17:29] <Afootpluto> BlueImpreza_, can you give me the url?
#1947 [17:29] <BlueImpreza_> http://paste.ubuntu.com/11858441/
#1948 [17:30] <Afootpluto> ??> BlueImpreza_ gpu/intel/ig4
#1949 [17:30] <VoxelHead> BlueImpreza_: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#1950 [17:30] * Zedwick [Zedwick@notlogged] has quit. (Remote host closed the connection)
#1951 [17:30] <VoxelHead> BlueImpreza_: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1952 [17:30] <Afootpluto> Eric_freitas, do you have the hjt report?
#1953 [17:30] * Ricoz [Ricoz@notlogged] has quit. (Read error: Connection reset by peer)
#1954 [17:31] <Eric_freitas> http://paste.ubuntu.com/11858452/
#1955 [17:31] <Afootpluto> ??> Eric_freitas tools/hjt
#1956 [17:31] <VoxelHead> Eric_freitas: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1957 [17:31] <VoxelHead> Eric_freitas: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1958 [17:33] <sgtpolansky> after downloading the win64_153621.zip is there anything else to do.
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#1960 [17:33] <Afootpluto> sgtpolansky, download the .exe
#1961 [17:33] * Hink [Hink@notlogged] has joined #minecrafthelp
#1962 [17:33] <sgtpolansky> ohhh ok
#1963 [17:34] * samyrojo05 [samyrojo05@notlogged] has joined #minecrafthelp
#1964 [17:34] <samyrojo05> 11858450
#1965 [17:35] <Eric_freitas> http://paste.ubuntu.com/11858477/
#1966 [17:35] <Eric_freitas> http://paste.ubuntu.com/11858477/
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#1968 [17:36] * Hink [Hink@notlogged] has joined #minecrafthelp
#1969 [17:36] <samyrojo05> Help / Ayuda (i speak spanish) 11858450
#1970 [17:37] * Zedwick [Zedwick@notlogged] has joined #minecrafthelp
#1971 [17:37] <samyrojo05> I need help - 11858450
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#1973 [17:37] * Hink [Hink@notlogged] has joined #minecrafthelp
#1974 [17:38] <Afootpluto> samyrojo05, your gpu is not supported on windows 8.1. You will need to downgrade to the original operating system or use a different PC
#1975 [17:38] * sgtpolansky_ [sgtpolansky_@notlogged] has joined #minecrafthelp
#1976 [17:39] <Eric_freitas> Afootpluto http://paste.ubuntu.com/11858477/
#1977 [17:39] <sgtpolansky_> thanks for the help it works now
#1978 [17:39] <Afootpluto> Eric_freitas, use this launcher https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1979 [17:39] <Eric_freitas> ok thanks
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#1981 [17:39] * sgtpolansky_ [sgtpolansky_@notlogged] has quit. (Client Quit)
#1982 [17:40] <samyrojo05> Afootpluto - Ok ThankYou :c
#1983 [17:40] * Hink [Hink@notlogged] has quit. (Read error: Connection reset by peer)
#1984 [17:40] * Hink [Hink@notlogged] has joined #minecrafthelp
#1985 [17:40] * RS [RS@notlogged] has joined #minecrafthelp
#1986 [17:40] <Eric_freitas> this is the original minecraft?
#1987 [17:41] * savanhxgamer [savanhxgamer@notlogged] has joined #minecrafthelp
#1988 [17:41] <Afootpluto> Eric_freitas, you could say that
#1989 [17:41] <RS> Hi! I just purchased minecraft and installed it and it wont load up and open. Not sure what to do here!
#1990 [17:41] <Afootpluto> RS, does it give you a error?
#1991 [17:42] <savanhxgamer> i just downloaded minecraft and the launcher wont complete
#1992 [17:42] <RS> Nope Nothing
#1993 [17:42] <Afootpluto> ??> RS launch/log
#1994 [17:42] <Eric_freitas> Why do you need java, and the site launchers not need
#1995 [17:42] <Afootpluto> ??> RS launcher/log
#1996 [17:42] * Hink [Hink@notlogged] has quit. (Read error: Connection reset by peer)
#1997 [17:42] <VoxelHead> RS: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1998 [17:42] <VoxelHead> RS: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2000 [17:42] <Afootpluto> Eric_freitas, minecraft requires java to run
#2001 [17:43] <Eric_freitas> ok
#2002 [17:43] <Eric_freitas> i know, sorry
#2003 [17:43] <Eric_freitas> and if that does not work, what do I do?
#2004 [17:44] <Afootpluto> Eric_freitas, try it first and if it doesn't work tell me
#2005 [17:44] <Eric_freitas> ok
#2006 [17:44] <Eric_freitas> sorry for my English and I am Brazilian and I do not know English law
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#2008 [17:46] * Johann102504 [Johann102504@notlogged] has quit. (Quit: Web client closed)
#2009 [17:47] <RS> ok so its because of java here as well im guessing
#2010 [17:47] * KJ4IPS|Gone is now known as KJ4IPS
#2011 [17:47] <RS> I cant get the most recent version
#2012 [17:47] <savanhxgamer> keep getting error -launcher starts, downland runtime, then goes to setting up runtime, and then get unable to start the minecraft runtime environment. this is most likely caused by a corruption. . please try to reinstall minecraft. tried a couple of times rerun the launcher and same error
#2013 [17:47] * samyrojo05 [samyrojo05@notlogged] has quit. (Ping timeout: 204 seconds)
#2014 [17:48] <Afootpluto> savanhxgamer, download https://launcher.mojang.com/download/MinecraftInstaller.msi , after you downloaded it, run it and click repair
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#2016 [17:50] <Eric_freitas> ok, thanks! good bye!
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#2018 [17:50] <SPGW> So my wife bought Minecraft and it got Hacked and im wondering if there is someone who can override and change her name back to what it was
#2019 [17:50] <savanhxgamer> thanks its working
#2020 [17:51] <Afootpluto> ??> SPGW account/hacked
#2021 [17:51] <VoxelHead> SPGW: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2022 [17:51] <VoxelHead> SPGW: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2023 [17:51] <SPGW> where can i find hte transaction id at
#2024 [17:51] <Afootpluto> ??> SPGW account/trans-id
#2025 [17:51] <VoxelHead> SPGW: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2026 [17:51] <VoxelHead> SPGW: If you used PaySafeCard, your transaction ID is the card number.
#2027 [17:52] <SPGW> Alright ill try that thanks
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#2031 [17:55] <Diamondmouse> I am seeking help setting up a server from my home computer, I have opened the ports on my router and within my firewalls, We can connect from home but when we go away we cannot connect to either external or internal IP address if we aren't at home, What exactly am i missing
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#2033 [17:55] <Diamondmouse> I am running a os x yesomite latest updates.
#2034 [17:55] * mcmusa [mcmusa@notlogged] has joined #minecrafthelp
#2035 [17:55] <savanhxgamer> ok, i downloaded the launcher and clicked repair, mindcraft open up and clicked on player one, new world, then get this error --Java (TM) Platform SE binary has stopped working. says problem caused the program to stop working correctly. and the only thing i can do is close program. after that it exits me from the game.
#2036 [17:55] <Diamondmouse> 16g ram, 3 ghz processor.
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#2038 [17:56] <Afootpluto> savanhxgamer, what version of minecraft are you playing?
#2039 [17:57] <savanhxgamer> the latest one
#2040 [17:57] <mcmusa> Help: In the banned-players.json file, there is a "tag" called "expires". Would that have the same date/time layout as the "created" tab? I can't find this information anywhere.
#2041 [17:57] <savanhxgamer> version 1.8.7
#2042 [17:58] <Afootpluto> savanhxgamer, what antivirus do you have?
#2043 [17:58] <savanhxgamer> i have kapersky
#2044 [17:58] <Afootpluto> ??> savanhxgamer tools/hjt
#2045 [17:58] <VoxelHead> savanhxgamer: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2046 [17:58] <VoxelHead> savanhxgamer: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2047 [17:59] <Afootpluto> Diamondmouse, you blocked port 25565, you will need to go in your router's settings and unblock it
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#2049 [18:00] <Diamondmouse> Afootpluto I Went into router settings and allowed the connection on both tcp and upd
#2050 [18:00] <savanhxgamer> give me a second
#2051 [18:00] <Afootpluto> Diamondmouse, i think you blocked it, instead of forwarding it
#2052 [18:01] <Diamondmouse> Afootpluto I will double check i also created the computer to have a static IP.
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#2057 [18:03] <savanhxgamer> ok copied and pasted now what
#2058 [18:04] <Afootpluto> savanhxgamer, give me the link
#2059 [18:04] <savanhxgamer> not sure what link you need
#2060 [18:05] <Afootpluto> savanhxgamer, after you pasted the text, click the "Paste!" button. Give me the url it takes you to
#2061 [18:06] <Diamondmouse> Afootpluto i goto Port forwarding in my action tech louder, remove the old ports i forwarded and i will make new, and get back to you
#2062 [18:07] <savanhxgamer> do i need to sign in to hijack this
#2063 [18:07] <Afootpluto> savanhxgamer, no
#2064 [18:07] <savanhxgamer> or unbunto
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#2066 [18:07] <Afootpluto> savanhxgamer, i need this http://hopper.minecraft.net/media/cms_page_media/52/ubuntu-3_1_1.png
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#2069 [18:08] * Jamie is now known as Guest15194
#2070 [18:08] <Diamondmouse> afootpluto does the remote port and Ip matter it says its options;/
#2071 [18:08] <Guest15194> I need to change my email. But my email has been deactivated. How do I do it? I need to get my username and password.
#2072 [18:08] <Diamondmouse> optional(
#2073 [18:09] * RS [RS@notlogged] has quit. (Quit: Web client closed)
#2074 [18:09] <Afootpluto> Diamondmouse, you are probably changing the wrong settings
#2075 [18:09] <savanhxgamer> tried the hyjack download again, and an error pop up stating system denied write access
#2076 [18:10] * sudoshred [sudoshred@notlogged] has joined #minecrafthelp
#2077 [18:10] <Afootpluto> savanhxgamer, just ignore that
#2078 [18:10] <sudoshred> I need help buying Minecraft. I have tried 3 different browsers on 2 different operating systems and 2 different forms of payment on 2 different accounts, and I always get the same error "Error placing order"
#2079 [18:11] <Afootpluto> sudoshred, are you using prepaid cards?
#2080 [18:11] <sudoshred> I've tried Paypal and I've tried a credit card, no prepaid cards Afootpluto
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#2082 [18:12] <savanhxgamer> i pasted the information and clicked on paste
#2083 [18:12] <savanhxgamer> but it doesn't give me anything else
#2084 [18:12] <Afootpluto> savanhxgamer, i need this http://hopper.minecraft.net/media/cms_page_media/52/ubuntu-3_1_1.png
#2085 [18:13] <Diamondmouse> Afootpluto I may have found the problem within my router settings theirs a DMZ Host setting that was disabled meaning it was blocking the device from communicating outside of the firewall.
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#2087 [18:14] <Afootpluto> Diamondmouse, that is not what that does
#2088 [18:14] <sudoshred> So no one can help me buy Minecraft? Is there an official support number or something? Microsoft owns Mojang.
#2089 [18:14] <Afootpluto> sudoshred, there is no phone number
#2090 [18:15] * Revikli [Revikli@notlogged] has quit. (Client Quit)
#2091 [18:16] <sudoshred> So how do I get this resolved so I can buy this game?
#2092 [18:16] <savanhxgamer> i am going to try again
#2093 [18:16] * Seth [Seth@notlogged] has joined #minecrafthelp
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#2095 [18:16] <Seth> Can anyone help me
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#2097 [18:16] <Afootpluto> sudoshred, what browser are you using?
#2098 [18:16] <Afootpluto> Seth, what is the issue?
#2099 [18:17] <sudoshred> Afootpluto: I've tried Firefox and Chrome under Linux and then I tried IE under Windows. I've tried 2 different accounts. I've tried Paypal and my credit card. None of that works.
#2100 [18:18] <Seth> I am trying to get onto my minecraft account but I can't answer the questions it is hi wing me and when I try to reset them it won't let me because the link I was givin is outdated
#2101 [18:18] <Seth> Giving me
#2102 [18:18] <Afootpluto> sudoshred, you probably will need to contact your bank to make sure they arent blocking transactions to Sweden
#2103 [18:19] * AidanCasper7 [AidanCasper7@notlogged] has joined #minecrafthelp
#2104 [18:19] <Afootpluto> ??> Seth account/send-email
#2105 [18:19] <VoxelHead> Seth: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#2108 [18:20] <sudoshred> Afootpluto: Definitely not that, I tried a completely different credit card from a completely different bank.
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#2111 [18:21] <Afootpluto> sudoshred, then i would email mojang
#2112 [18:21] <Afootpluto> ??> sudoshred mojang/email
#2113 [18:21] <VoxelHead> sudoshred: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2114 [18:21] <VoxelHead> sudoshred: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2115 [18:21] <HeavenlyPrism23> Guys i need some MAJOR help with my game, I keep getting pixel format not accelerated and i followed the page for it, here is my DxDiag http://paste.ubuntu.com/11858604/
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#2117 [18:23] <Afootpluto> HeavenlyPrism23, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2118 [18:23] <HeavenlyPrism23> Ok, I'll try that. Thanks.
#2119 [18:24] <savanhxgamer> i have pasted this information and clicked on download as text and i am not getting any other line or http:// hopper....
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#2122 [18:29] <Jake> Hello im having problems playing multiplayer on my console playstaion 4. Im unable to play with my friends and i dont know why
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#2127 [18:31] <CubeTheThird> Jake, online or on the same device?
#2128 [18:32] <savanhxgamer> is there a phone number i call to speak to technical support, i still keep getting errors
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#2131 [18:32] <CubeTheThird> savanhxgamer, you aren't supposed to click on the download as text button. Just give the link to your paste here
#2132 [18:32] <CubeTheThird> and there is no number
#2133 [18:32] <Jake> Online on playstaion 4
#2134 [18:33] <CubeTheThird> Jake, ok, so what happens when you try playing multiplayer?
#2135 [18:33] * Jack is now known as Guest62076
#2136 [18:33] <Guest62076> How do I fix corrupt data on ps4
#2137 [18:33] <savanhxgamer> thats just it, i dont get a link once i past the info in the box and click paste
#2138 [18:33] <Jake> It wont let me. It says im not online even tho i am
#2139 [18:33] <CubeTheThird> savanhxgamer, the link is the website address, at the top of your browser
#2140 [18:34] <CubeTheThird> Jake, you may want to contact sony support about that
#2141 [18:34] <Jake> I did and they told me to contact you guys
#2142 [18:34] <savanhxgamer> is this what is needed http://paste.ubuntu.com/11858599/
#2143 [18:35] * xN8 [xN8@notlogged] has joined #minecrafthelp
#2144 [18:35] <xN8> My mojang passcode doesn't work. Ive changed it over and over again, but it doesnt work everytime. Any solutions?
#2145 [18:35] <CubeTheThird> savanhxgamer, one moment
#2146 [18:35] <CubeTheThird> xN8, do you mean your password?
#2147 [18:36] <xN8> yes
#2148 [18:36] <CubeTheThird> savanhxgamer, wait, what issue are you experiencing?
#2149 [18:36] <CubeTheThird> xN8, for your Mojang account?
#2150 [18:36] <xN8> yes
#2151 [18:36] <xN8> Im attempting to buy minecraft
#2152 [18:36] <xN8> But I cant
#2153 [18:36] <xN8> because I cant login
#2154 [18:37] <xN8> Because my password isnt working
#2155 [18:37] <CubeTheThird> xN8, are you able to login to account.mojang.com/me ?
#2156 [18:37] <xN8> Whats that
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#2158 [18:37] <xN8> No
#2159 [18:37] <xN8> Im not
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#2161 [18:38] <mcmusa> In the banned-players.json file, there is a "tag" called "expires". Would that have the same date/time layout as the "created" tab? I can't find this information anywhere. I would be greatful if someone could help me get this information.
#2162 [18:38] <savanhxgamer> game opens up, click on single player, then create new world, one second later, a pop up comes up and says java(tm) platform se binary has stopped working
#2163 [18:38] <CubeTheThird> xN8, then you will either have to contact Mojang, or make a new account with a different email
#2164 [18:38] <savanhxgamer> only thing i can do is close program
#2165 [18:38] <CubeTheThird> ??> xN8 mojang/email
#2166 [18:38] <VoxelHead> xN8: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2167 [18:38] <savanhxgamer> and it keeps me out of the game
#2168 [18:38] <VoxelHead> xN8: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2169 [18:38] <CubeTheThird> savanhxgamer, ok. In the game's video settings, is VBOs enabled?
#2170 [18:39] <savanhxgamer> hold on let me check
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#2172 [18:40] <xN8> Ive tried making new mojang accounts
#2173 [18:40] <xN8> But the same thing happens
#2174 [18:40] <xN8> with those
#2175 [18:40] <savanhxgamer> should it be on or off
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#2178 [18:41] <CubeTheThird> xN8, really? What web browser are you using?
#2179 [18:41] <CubeTheThird> savanhxgamer, is it on currently?
#2180 [18:41] <xN8> Chrome
#2181 [18:41] <savanhxgamer> yes its on
#2182 [18:42] <CubeTheThird> savanhxgamer, turn it off and try playing
#2183 [18:42] <CubeTheThird> xN8, hmm that's odd. And you cannot login to account.mojang.com/me with any of them?
#2184 [18:42] <CubeTheThird> .mcstatus
#2185 [18:42] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#2186 [18:42] <xN8> No I cannot
#2187 [18:43] <savanhxgamer> ok thanks that seemed to do the trick hopefully. thanks
#2188 [18:43] <CubeTheThird> xN8, hmm that's very unusual. Can you try with a different browser?
#2189 [18:43] <Jooyride736> Question. How come when I play multiplayer sometimes it kicks me for flying for no reason?
#2190 [18:43] <xN8> ill try
#2191 [18:43] <CubeTheThird> Jooyride736, typically lag, unless you are using a fly hack of some kind
#2192 [18:44] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 189 seconds)
#2193 [18:44] <xN8> It doesnt work on a different browser either
#2194 [18:45] * savanhxgamer [savanhxgamer@notlogged] has quit. (Quit: Web client closed)
#2195 [18:45] <CubeTheThird> xN8, hm unless you logins are being throttled, I don't see why this would occur
#2196 [18:45] <CubeTheThird> ??> xN8 login/throttle
#2197 [18:45] <VoxelHead> xN8: Your login is being throttled, which will prevent you from logging in.
#2198 [18:45] <VoxelHead> xN8: You will have to wait 3 hours without logging in for it to reset.
#2199 [18:46] <xN8> what is throttled
#2200 [18:46] <CubeTheThird> read what VoxelHead said
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#2202 [18:46] <xN8> mmk
#2203 [18:46] <xN8> ill just wait
#2204 [18:46] <xN8> and try again later
#2205 [18:46] <xN8> thanks
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#2211 [18:50] <HeavenlyPrism23> Whohever linked me to the thing with the installment because of my pixel format not accelerated thing (here is my dxdiag http://paste.ubuntu.com/11858604/) can you link me again?
#2212 [18:51] <CubeTheThird> HeavenlyPrism23, this one? https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2213 [18:51] <HeavenlyPrism23> yes, thanks
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#2220 [18:57] <debkath> thank you thank you for your help everything is good now
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#2222 [18:57] <winter> My minecraft game's screen keeps glitching and flashing. I know it's not my computer, because I just got a new one less than a week ago
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#2227 [18:59] <CubeTheThird> ??> winter win/dxdiag
#2228 [18:59] <VoxelHead> winter: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2230 [19:00] <winter> No, the problem isn't for my computer, Just minecraft. It works for everything else. Only the minecraft screen is glitching
#2231 [19:02] <winter> My drivers are completely updated
#2232 [19:02] <CubeTheThird> winter, please do what VoxelHead said
#2233 [19:02] <winter> I don't want to risk screwing up my new computer with a program I know nothing about
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#2235 [19:02] <CubeTheThird> winter, ... it's a program built-in to Windows. It just creates a diagnostics report
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#2237 [19:03] <winter> How many times do I have to tell you that the computer is fine???/ The minecraft game is the only thing not working. They need to come out with a new update for minecraft I'm not the only one having this issue
#2238 [19:04] <CubeTheThird> winter, there are many known issues with certain drivers that cause flickering issues. If you won't follow the instructions given, I can't help you
#2239 [19:05] <winter> My computer isn't the problem.
#2240 [19:05] * Lord_Ralex kicked winter from #minecrafthelp (Reason: inter :Then we can't help)
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#2244 [19:10] <LuckyRhink> I cant open minecraft because of a driver problem but my driver is updated so i dont know what to do
#2245 [19:10] <winter> I did all the instructions told me to and now it's coming up with an error
#2246 [19:10] <CubeTheThird> LuckyRhink, do you have a dxdiag report?
#2247 [19:10] <CubeTheThird> winter, do you have a link to a dxdiag report?
#2248 [19:10] <LuckyRhink> Yes
#2249 [19:11] <CubeTheThird> LuckyRhink, give a link here please
#2250 [19:11] <winter> I made a dxdiag report and it told me to connect to a resource and when I click on the link to resources in comes up with an error
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#2252 [19:11] <LuckyRhink> http://paste.ubuntu.com/11858737/
#2253 [19:11] <CubeTheThird> LuckyRhink, one moment
#2254 [19:11] <CubeTheThird> winter, that's odd.. but you have the report?
#2255 [19:11] <winter> Yes I have the report
#2256 [19:11] <CubeTheThird> LuckyRhink, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2257 [19:12] <CubeTheThird> winter, paste it onto http://paste.ubuntu.com and give the URL here.
#2258 [19:12] <winter> I made the url
#2259 [19:12] <winter> http://paste.ubuntu.com/11858747/
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#2261 [19:12] <LuckyRhink> Ok, thank you CubeTheThird
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#2263 [19:13] <CubeTheThird> winter, you did not paste the complete report onto the website
#2264 [19:13] <burr> cube
#2265 [19:13] <winter> So I have to redo it?
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#2268 [19:13] <CubeTheThird> winter, just make a new paste on http://paste.ubuntu.com with the whole thing
#2269 [19:13] <CubeTheThird> burr, yes..?
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#2271 [19:13] <winter> Ohh you're right. I have to redo it. One minute
#2272 [19:13] <burr> do u remeber me i was cman or carson
#2273 [19:13] <CubeTheThird> sorry no
#2274 [19:14] <JJ> I I am having promblems with loading minecraft after the the launcher it says i need to update but it is? http://paste.ubuntu.com/11858757/.
#2275 [19:14] <burr> its ok hey i need help with a server thing
#2276 [19:14] <Potato_> On minecraft when i type something in minecraft chat i can never see my chat i sent but i can see other players chat.
#2277 [19:14] * KTM530 [KTM530@notlogged] has quit. (Client Quit)
#2278 [19:14] <CubeTheThird> JJ, sorry but your computer does not meet the minimum requirements for the game
#2279 [19:14] <CubeTheThird> burr, and what would that thing be?
#2280 [19:14] * KTM530 [KTM530@notlogged] has joined #minecrafthelp
#2281 [19:15] <CubeTheThird> Potato_, hmm that's odd. Does it give you an error like 'can't send chat message'?
#2282 [19:15] <winter> I have the new URL
#2283 [19:15] <Potato_> no
#2284 [19:15] <winter> http://paste.ubuntu.com/11858769/
#2285 [19:15] <Potato_> I can just never see my chat
#2286 [19:15] <CubeTheThird> winter, one moment
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#2288 [19:15] <burr> i tried to make a server a while ago and now cant make another cause it says this
#2289 [19:15] <JJ> what can i do than
#2290 [19:15] <burr> one sec
#2291 [19:15] <CubeTheThird> Potato_, does this occur on any server?
#2292 [19:15] <Marq> Hello Everyone! I have been having problems starting a world in the game. I start the launcher, click play, and then I try to play on a world, but it loads then crashes.
#2293 [19:15] <CubeTheThird> JJ, use a newer computer
#2294 [19:15] <Marq> ...
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#2296 [19:16] <Potato_> i have not tryed on other servers yet ill try that in a moment
#2297 [19:16] <CubeTheThird> winter, yup as I expected your drivers are out of date, and you have the specific one that causes flickering. One moment
#2298 [19:16] <burr> how can i show u
#2299 [19:16] * sudoshred [sudoshred@notlogged] has quit. (Quit: Web client closed)
#2300 [19:16] <CubeTheThird> winter, download and install https://downloadcenter.intel.com/download/24964/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#2301 [19:16] <CubeTheThird> burr, are you getting an error message?
#2302 [19:16] <winter> Is that a link to the Intel Driver Update Utility?
#2303 [19:16] <CubeTheThird> Marq, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2304 [19:17] <burr> yeah it says FAILED TO BIND TO PORT! [19:11:50] [Server thread/WARN]: The exception was: java.net.BindException: Address already in use: bind [19:11:50] [Server thread/WARN]: Perhaps a server is already running on that port? [19:11:50] [Server thread/INFO]: Stopping server
#2305 [19:17] <CubeTheThird> winter, it is not. It's a link to the specific driver you need. The update utility is crap
#2306 [19:17] <winter> Ohhh okay
#2307 [19:17] <CubeTheThird> burr, you are already running a server..?
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#2309 [19:17] <burr> it says so
#2310 [19:17] <winter> Is it safe and free to download?
#2311 [19:17] <burr> its the one i tried to make
#2312 [19:17] <CubeTheThird> winter, indeed. It's off the intel website
#2313 [19:17] <CubeTheThird> burr, can you open the task manager?
#2314 [19:17] * Joel is now known as Guest23397
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#2316 [19:18] <burr> k
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#2318 [19:18] <CubeTheThird> burr, in the processes tab, kill all java processes. If that doesn't help, reboot your computer
#2319 [19:18] <winter> Which one do I download?
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#2321 [19:18] <CubeTheThird> winter, the first one (exe)
#2322 [19:18] <winter> Okay
#2323 [19:18] <CubeTheThird> oh.. that's the second one
#2324 [19:18] <CubeTheThird> weird
#2325 [19:19] <winter> I was about to say
#2326 [19:19] <winter> So still download the .exe?
#2327 [19:19] <CubeTheThird> yes
#2328 [19:19] <winter> Okay
#2329 [19:19] <CubeTheThird> y they go change the order
#2330 [19:19] * Ianmgillingham [Ianmgillingham@notlogged] has joined #minecrafthelp
#2331 [19:19] <CubeTheThird> used to be exe first :\
#2332 [19:19] <Marq> http://paste.ubuntu.com/11858783/
#2333 [19:19] <CubeTheThird> Marq, what anti-virus and firewall software do you have?
#2334 [19:19] <burr> theres no java prosessis running
#2335 [19:20] <CubeTheThird> burr, oh.. odd. Reboot your computer in that case
#2336 [19:20] <Marq> McAfee
#2337 [19:20] <burr> just did a minute ago before got on with u
#2338 [19:20] <CubeTheThird> Marq, ah. Mcafee has been causing many users this issue recently. The only solution we currently have to fix it is removing it
#2339 [19:20] <Potato_> Ok it looks like its just that server that i cant see my chat on
#2340 [19:20] <CubeTheThird> burr, ah.. what anti-virus and firewall software do you have?
#2341 [19:20] * Guest23397 [Guest23397@notlogged] has quit. (Client Quit)
#2342 [19:20] <CubeTheThird> Potato_, they might be blocking it or something. Contact a server admin or owner about it perhaps
#2343 [19:20] <burr> just fire wall
#2344 [19:21] <Marq> Yeah, McAfee has been causing problems with other programs as well.
#2345 [19:21] <Potato_> Ok thats :D
#2346 [19:21] <burr> which cant click on
#2347 [19:21] <burr> which cant click on
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#2349 [19:21] <burr> wont let me
#2350 [19:21] <CubeTheThird> ..?
#2351 [19:21] <winter> This download is taking a while
#2352 [19:21] <burr> i know right
#2353 [19:21] <CubeTheThird> graphics drivers tend to be relatively large files
#2354 [19:21] <CubeTheThird> burr, I'm going to recommend you do a malware scan
#2355 [19:21] <CubeTheThird> ??> burr av/adwcleaner
#2356 [19:21] <VoxelHead> burr: ADWCleaner is an utility to clean a PC which is infested with malware.
#2357 [19:21] <VoxelHead> burr: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2358 [19:22] <Ianmgillingham> Hi, I need help getting my minecraft to work. I go to load and it does not downlaod because it says "pixel format not accelerated" All of my drivers are up to date. Here is a link taht I got through support a few minutes ago http://paste.ubuntu.com/11858780/
#2359 [19:22] <burr> just did one
#2360 [19:22] <burr> have it
#2361 [19:22] <CubeTheThird> ??> burr tools/hjt
#2362 [19:22] <VoxelHead> burr: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2363 [19:22] <VoxelHead> burr: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2364 [19:22] * K [K@notlogged] has joined #minecrafthelp
#2365 [19:22] <CubeTheThird> Ianmgillingham, sorry but your computer does not meet the minimum requirements for the game
#2366 [19:23] * K is now known as Guest82035
#2367 [19:23] <winter> it says the driver being installed is not validated for this computer
#2368 [19:23] <CubeTheThird> uhg of course. one sec
#2369 [19:23] <winter> Okay
#2370 [19:23] <Ianmgillingham> I am running windows 7, this is actually newer than my past computer that crashed on me and I was able to play on that. Is there anything I can do to get my computer to meet requirements?
#2371 [19:24] * guillermo2004 [guillermo2004@notlogged] has joined #minecrafthelp
#2372 [19:24] <CubeTheThird> Ianmgillingham, no. You need to use a newer computer. Yours is quite old still
#2373 [19:24] <Guest82035> I bought a hip street flare tablet and bought minecraft for it but I can not seem to find it / get it to work.
#2374 [19:24] <CubeTheThird> winter, ok try this driver from Acer: http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3643_W81x64_A.zip?acerid=635533572913343370&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-791G&OS=ALL&LC=en&BC=ACER&SC=PA_4
#2375 [19:24] <Ianmgillingham> Well that sucks :(
#2376 [19:24] <guillermo2004> necesito ayuda
#2377 [19:25] <winter> Okay, downloading now
#2378 [19:25] <CubeTheThird> Guest82035, where did you buy the game?
#2379 [19:25] <guillermo2004> http://paste.ubuntu.com/11858770/
#2380 [19:25] <CubeTheThird> guillermo2004, sorry your computer does not meet the minimum requirements for the game
#2381 [19:25] * KTM530 [KTM530@notlogged] has joined #minecrafthelp
#2382 [19:25] <guillermo2004> que debo hacer???
#2383 [19:25] <Guest82035> Online
#2384 [19:25] <CubeTheThird> guillermo2004, sorry we only speak English here
#2385 [19:25] * Marq [Marq@notlogged] has quit. (Quit: Web client closed)
#2386 [19:25] <CubeTheThird> Guest82035, on minecraft.net/store ?
#2387 [19:25] * Joel [Joel@notlogged] has joined #minecrafthelp
#2388 [19:25] * Ianmgillingham [Ianmgillingham@notlogged] has quit. (Quit: Web client closed)
#2389 [19:26] <Guest82035> Yes
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#2392 [19:26] <CubeTheThird> Guest82035, ah. You most likely purchased the PC edition. THe pocket edition is on the app store
#2393 [19:26] <Guest82035> Linux edition
#2394 [19:27] <Guest82035> Index a pocket addition?
#2395 [19:27] <burr> http://paste.ubuntu.com/11858802/
#2396 [19:27] <guillermo2004> I have to do to get my game ??
#2397 [19:27] <CubeTheThird> Guest82035, yes, the pocket edition is for mobile devices. On the google play store
#2398 [19:27] <CubeTheThird> guillermo2004, you need to use a different computer
#2399 [19:27] <Guest82035> I need a pocket addition?
#2400 [19:27] <CubeTheThird> Guest82035, not addition. Edition. THe version of the game is Minecraft Pocket Edition
#2401 [19:28] <CubeTheThird> burr, disable uTorrent
#2402 [19:28] <guillermo2004> which features ???
#2403 [19:28] <Guest82035> Thanks
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#2406 [19:29] <CubeTheThird> ??> guillermo2004 requirements
#2407 [19:29] <VoxelHead> guillermo2004: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#2408 [19:29] <guillermo2004> which features ??? should my computer
#2409 [19:29] <CubeTheThird> guillermo2004, read what VoxelHead said
#2410 [19:29] <burr> did it
#2411 [19:29] <winter> The download worked and it says to restart my computer. Should I come back if anything happens?
#2412 [19:30] <CubeTheThird> winter, if the game works, you don't have to come back
#2413 [19:30] <winter> Well obviously
#2414 [19:30] <winter> Thanks a bunch (:
#2415 [19:30] <CubeTheThird> lol
#2416 [19:30] * KTM530 [KTM530@notlogged] has joined #minecrafthelp
#2417 [19:30] <CubeTheThird> good luck~!
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#2419 [19:30] <CubeTheThird> burr, any difference?
#2420 [19:30] * mat [mat@notlogged] has joined #minecrafthelp
#2421 [19:30] <mat> hi
#2422 [19:30] <CubeTheThird> hello mat
#2423 [19:31] <mat> i have a queston
#2424 [19:31] <CubeTheThird> ask away
#2425 [19:31] <burr> u deawwwwww it
#2426 [19:31] <burr> u deawd it
#2427 [19:31] * alan_02AH [alan_02AH@notlogged] has joined #minecrafthelp
#2428 [19:31] <CubeTheThird> ..?
#2429 [19:31] <mat> when i launch minecraft i press play it downloads then it just crashes
#2430 [19:31] <mat> when i launch minecraft i press play it downloads then it just crashes
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#2432 [19:32] <burr> u did it
#2433 [19:32] <burr> lol
#2434 [19:32] <CubeTheThird> mat, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2435 [19:32] <alan_02AH> hola
#2436 [19:32] <CubeTheThird> hello alan_02AH
#2437 [19:32] <burr> como te llamas
#2438 [19:32] <burr> lol
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#2442 [19:35] <alan_02AH> porque cuando pongo play me aparece un error cuando se termina de carga "lack of updated graphics drivers"
#2443 [19:35] <winter> Minecraft is still glitching
#2444 [19:35] <CubeTheThird> ??> alan_02AH win/dxdiag
#2445 [19:35] <VoxelHead> alan_02AH: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2446 [19:35] <mat> it wont fucking work
#2447 [19:35] * AuBot kicked mat from #minecrafthelp (Reason: at :Please keep it civil.)
#2448 [19:35] <CubeTheThird> winter, hmm can you make a new dxdiag report?
#2449 [19:35] <winter> Sure thing. one minute
#2450 [19:36] * PepsiSaurusRex [PepsiSaurusRex@notlogged] has joined #minecrafthelp
#2451 [19:37] <alan_02AH> ya
#2452 [19:37] * PepsiSaurusRex [PepsiSaurusRex@notlogged] has quit. (Client Quit)
#2453 [19:37] <CubeTheThird> alan_02AH, do what VoxelHead said, and give a link to your dxdiag report here
#2454 [19:38] <alan_02AH> ya hice todo eso ya tengo el link ahora que ago
#2455 [19:38] <CubeTheThird> alan_02AH, we only speak English here
#2456 [19:38] <winter> http://paste.ubuntu.com/11858843/
#2457 [19:38] <alan_02AH> devo de pegar el link aqui
#2458 [19:38] <CubeTheThird> winter, hmm doesn't appear the driver updated. We can try doing it manually. Do you still have the zip Acer driver?
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#2460 [19:39] <alan_02AH> http://paste.ubuntu.com/11858810/
#2461 [19:39] <winter> No ): Can I have the link again?
#2462 [19:39] <winter> Or wait
#2463 [19:39] <CubeTheThird> alan_02AH, download and install https://downloadcenter.intel.com/download/23473/Intel-Graphics-Media-Accelerator-3600-Series-for-Windows-7-32-bit
#2464 [19:39] <winter> Yeah no, I don't have it
#2465 [19:40] <CubeTheThird> alan_02AH, please note though, your computer does not meet the minimum requirements for the game
#2466 [19:40] <CubeTheThird> winter, http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3643_W81x64_A.zip?acerid=635533572913343370&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-791G&OS=ALL&LC=en&BC=ACER&SC=PA_4
#2467 [19:40] <winter> What do I do with the file once it downloads?
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#2469 [19:40] <CubeTheThird> winter, extract it's contents into a new folder, to start
#2470 [19:41] <winter> Okay
#2471 [19:41] <alan_02AH> pero mira ya en esta pc tenia el juego aveces muy lento me iba y aveces muy rapido
#2472 [19:41] <CubeTheThird> alan_02AH, please use translate.google.com
#2473 [19:41] <CubeTheThird> winter, after that, I'll need you to open your device manager. Do you know how to do this?
#2474 [19:41] <alan_02AH> ok
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#2476 [19:42] <winter> I think I remember
#2477 [19:42] <winter> Through control panel, right?
#2478 [19:42] * Sara_ [Sara_@notlogged] has joined #minecrafthelp
#2479 [19:42] <CubeTheThird> umm I think it's there?
#2480 [19:42] <CubeTheThird> that's not how I get to it lol
#2481 [19:42] <winter> Device manager has been found
#2482 [19:42] <winter> It's open
#2483 [19:42] <CubeTheThird> winter, ok. there find the display adapter
#2484 [19:42] <winter> Okay
#2485 [19:43] <winter> found it
#2486 [19:43] <alan_02AH> and install the program now what
#2487 [19:43] <CubeTheThird> winter, ok. Right-click on the intel device, and choose update. Browse your computer, and choose the folder where you extracted the files
#2488 [19:43] <landsguy> i need a link for a grapic driver updsate please
#2489 [19:43] <CubeTheThird> alan_02AH, after you install it try the game again
#2490 [19:43] <landsguy> update
#2491 [19:43] <CubeTheThird> landsguy, do you have a dxdiag report?
#2492 [19:43] <landsguy> ??? idk
#2493 [19:44] <CubeTheThird> ??> landsguy win/dxdiag
#2494 [19:44] <VoxelHead> landsguy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2495 [19:44] <landsguy> okay thank you so much
#2496 [19:44] <alan_02AH> but the program tells me to restart the pc restart
#2497 [19:44] <CubeTheThird> alan_02AH, ok restart your pc, then try the game
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#2499 [19:45] <alan_02AH> ok if I do not work
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#2501 [19:45] <Sara_> I purchased the game and it will not download. Keeps telling me to try again later....
#2502 [19:45] <CubeTheThird> Sara_, what anti-virus and firewall software do you have?
#2503 [19:45] <burr> cube im back
#2504 [19:45] <Sara_> they are shut off
#2505 [19:46] <CubeTheThird> Sara_, which ones do you have
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#2509 [19:46] <Sara_> windows defender only
#2510 [19:46] <landsguy> i still dont know what to do with those step???? please help
#2511 [19:46] <winter> It says my driver is already up to date
#2512 [19:46] <CubeTheThird> Sara_, oh. ok. what is the exact error message you get when you try downloading?
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#2514 [19:47] <CubeTheThird> landsguy, are you having trouble with any of the steps?
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#2516 [19:47] <CubeTheThird> winter, uhg of course. Stupid acer. Doesn't seem to want to install the update, for some reason
#2517 [19:47] * Evan_ [Evan_@notlogged] has joined #minecrafthelp
#2518 [19:47] <Sara_> it says ....Unable to download Minecraft. Please try again later.
#2519 [19:47] <CubeTheThird> winter, hmm... there might be 1 other thing to check though
#2520 [19:47] <winter> It says it's completely updated
#2521 [19:47] <landsguy> yes i dont know how to bring up the thing so i can search dxding
#2522 [19:47] <winter> Maybe it's just a glitch that mojang needs to fix?
#2523 [19:48] <burr> login and out that happened to me to when i bought it
#2524 [19:48] <Evan_> anyone else having trouble getting connected to their minecraft servers?
#2525 [19:48] * alan_02AH [alan_02AH@notlogged] has quit. (Quit: Web client closed)
#2526 [19:48] <CubeTheThird> winter, it's not an issue with the game. I can assure that. Your intel drivers (HD 4600), with the specific date you have installed (6/16/2014) have a bug that cause this issue
#2527 [19:49] <CubeTheThird> landsguy, hold the windows key + r on your keyboard
#2528 [19:49] <winter> Minecraft is the only thing that isn't working though, so my computer is more than fine
#2529 [19:49] <CubeTheThird> winter, when you open the game, press f3 to show the debug menu. At the right of the screen it will tell you what drivers are being used. Does it say intel or Nvidia?
#2530 [19:49] <CubeTheThird> Evan_, what's the problem exactly?
#2531 [19:50] <CubeTheThird> ??> Sara_ dl/win/alternate
#2532 [19:50] <VoxelHead> Sara_: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2533 [19:50] <landsguy> okay nw wht d i click on??????? after it opren
#2534 [19:50] <Evan_> cube - when i go to my multiplayer page it says "can't connect to server"
#2535 [19:50] <CubeTheThird> landsguy, just follow all the instructions on http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2536 [19:50] <winter> It says Intel
#2537 [19:51] <Sara_> this message comes up after double clicking the shortcut for the launcher. i run the launcher and then the unable to download message...
#2538 [19:51] <landsguy> idont understant th
#2539 [19:51] <CubeTheThird> Evan_, you mean, before you try connecting to one?
#2540 [19:51] <winter> Is there a way to switch it to NVIDIA?
#2541 [19:51] <Sara_> the .exe wont work either...already have it
#2542 [19:51] <landsguy> dont understand hem
#2543 [19:51] <CubeTheThird> winter, ah ok. Open your nvidia control panel
#2544 [19:51] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#2545 [19:51] <CubeTheThird> Sara_, that's a different exe
#2546 [19:51] <winter> okay one sec
#2547 [19:52] <winter> its open
#2548 [19:52] <Evan_> cube - correct! butu when i try to connect to a specific server, it says "java.net.ConnectException: Connection timed out: no further information:"
#2549 [19:52] <CubeTheThird> Evan_, what's the server address?
#2550 [19:52] <CubeTheThird> winter, ok, go to 3D settings? (I forget the name)
#2551 [19:52] <Evan_> 1 of them is play.minecraft.dk
#2552 [19:52] <CubeTheThird> landsguy, click the save all button.. like in the picture
#2553 [19:52] <winter> okay just did
#2554 [19:52] <CubeTheThird> .mcping play.minecraft.dk
#2555 [19:52] <ExtremeBot> CubeTheThird: 23.235.231.67:25565 is up! There are currently 37 out of 80 players, running Spigot 1.8.7 (47); with a latency of 0.459s and an MOTD of "05SpaceBug SMP04 - 05Wild West Survival 09[1.8.3] 08Survival Multiplayer".
#2556 [19:53] <CubeTheThird> winter, you should be able to set Minecraft to use your nvidia card from there
#2557 [19:53] <CubeTheThird> Evan_, what anti-virus and firewall software do you have?
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#2559 [19:53] <Sara_> omg...ty...finally worked i believe
#2560 [19:53] <CubeTheThird> oh good!
#2561 [19:53] <Evan_> i have windows firewall and already made sure java is able to get through
#2562 [19:53] <CubeTheThird> Evan_, what anti-virus do you have?
#2563 [19:54] <Evan_> also just FYI, it worked for a long time before today!
#2564 [19:54] <Evan_> i have iolo system mechanic for anti-virus
#2565 [19:54] <landsguy> but wat opsup onthcren oest sw upas it appears in the link gve me
#2566 [19:54] <CubeTheThird> Evan_, hmm did you recently install or update anything?
#2567 [19:54] <CubeTheThird> landsguy, umm.. what?
#2568 [19:55] <Evan_> NOPE
#2569 [19:55] <landsguy> but what it didnt appear on screen like it does in the link u gave me
#2570 [19:55] <CubeTheThird> Evan_, new router or modem?
#2571 [19:55] <CubeTheThird> landsguy, you don't have a save all button?
#2572 [19:55] <Sara_> yay for cubethethird!
#2573 [19:55] <Evan_> nope :( no changes
#2574 [19:55] <CubeTheThird> Evan_, ok. Let's do a malware scan
#2575 [19:55] <CubeTheThird> ??> Evan_ av/adwcleaner
#2576 [19:55] <VoxelHead> Evan_: ADWCleaner is an utility to clean a PC which is infested with malware.
#2577 [19:55] <VoxelHead> Evan_: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2578 [19:55] <landsguy> no
#2579 [19:56] <winter> I'm trying to change it to NVIDIA but it's not working
#2580 [19:56] <CubeTheThird> landsguy, for step 2 right?
#2581 [19:56] <CubeTheThird> winter, hmm. let's try a different method
#2582 [19:56] <winter> NO i think it might work
#2583 [19:57] <CubeTheThird> oh?
#2584 [19:57] <winter> I just don't think I'm pressing the right buttons
#2585 [19:57] <CubeTheThird> winter, try this guide: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#2586 [19:57] <landsguy> no step one bc when i hold window and r there is no where for me to type dxding
#2587 [19:58] <CubeTheThird> landsguy, you're holding the key with the flag, right?
#2588 [19:58] <landsguy> yea there is 4 cubes in a flag
#2589 [19:59] <CubeTheThird> oh. you're on windows XP
#2590 [19:59] <landsguy> so what do i do?
#2591 [19:59] <CubeTheThird> landsguy, you probably need a newer computer. Windows XP support was discontinued over a year ago
#2592 [20:00] <winter> IT WORKED
#2593 [20:00] <winter> thank you so much!
#2594 [20:00] <CubeTheThird> awesome!
#2595 [20:00] <CubeTheThird> ok well I g2g
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#2597 [20:00] <landsguy> well only thing i need to update is my graphic driver tho
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#2599 [20:03] <landsguy> hello? only thini need to update is my graphic dries
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#2601 [20:04] <gbrevolution> says my graphics drivers are outdated but i upcraderd them already
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#2604 [20:05] <landsguy> HELLO?????? N HELP
#2605 [20:05] <landsguy> thanks FOR THE HELP ASSHOLES
#2606 [20:06] * Lord_Ralex kicked landsguy from #minecrafthelp (Reason: andsguy :Here is the door)
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#2610 [20:08] <jake> i need help
#2611 [20:08] <burr> hey cube
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#2613 [20:08] <jake> please can someone help me
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#2615 [20:08] <jake> guys can anyone help me my minecraft account has been hacked
#2616 [20:08] <burr> dont just say help say what u need help with
#2617 [20:09] <burr> okk good
#2618 [20:09] * alexander_ [alexander_@notlogged] has joined #minecrafthelp
#2619 [20:09] <jake> why you saying good
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#2621 [20:09] <burr> why not
#2622 [20:10] <burr> cubethethird
#2623 [20:10] <jake> becuase i gonna go so mad mojang cant even protects its users that buy the game legit
#2624 [20:10] <jake> protect*
#2625 [20:10] <burr> so u got hacked dang
#2626 [20:10] <jake> yeah my email is cahnge and password cant log on
#2627 [20:10] <burr> dont know why no mods are answering
#2628 [20:11] * wepile [wepile@notlogged] has quit. (Client Quit)
#2629 [20:11] <jake> and the mojang website is so fucked up
#2630 [20:11] * AuBot kicked jake from #minecrafthelp (Reason: ake :Please keep it civil.)
#2631 [20:11] <burr> dang
#2632 [20:11] * jake [jake@notlogged] has joined #minecrafthelp
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#2634 [20:11] <burr> yeah u cant cuss
#2635 [20:11] <jake> what can i do in this situation
#2636 [20:12] * eucarlos12345 [eucarlos12345@notlogged] has quit. (Client Quit)
#2637 [20:12] <jake> because i cant log in the mojang website ive signed up like 2 times
#2638 [20:12] <alexander_> soy ale
#2639 [20:12] <burr> hey @cubethethird
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#2641 [20:12] <burr> wth
#2642 [20:13] <burr> what the heck
#2643 [20:13] <burr> calm down
#2644 [20:13] <burr> no need for banning
#2645 [20:13] <jake> waht happend
#2646 [20:13] <jake> xD
#2647 [20:13] * Jademalo [Jademalo@notlogged] has quit. (Quit: Leaving)
#2648 [20:14] <burr> nothing just making sure i dont get banned for using wth
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#2650 [20:14] <burr> hey jake type in #burr
#2651 [20:14] <jake> #burr
#2652 [20:14] <jake> are you a mod burr
#2653 [20:15] <burr> noo
#2654 [20:15] <burr> noo
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#2656 [20:15] <burr> noo
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#2661 [20:18] <burr> help
#2662 [20:18] <burr> jk
#2663 [20:18] <burr> need mods
#2664 [20:18] <burr> i
#2665 [20:18] <burr> n
#2666 [20:18] <burr> chat
#2667 [20:18] <burr> lol
#2668 [20:18] <burr> #burr
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#2680 [20:39] <rampage> please help me. i havent been able to play in about 4 weeks because the launcher will not download. all antivirus/firewalls are disabled. reinstalled 5 times.
#2681 [20:39] <GreyVulpine> rampage - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2682 [20:40] <rampage> thank you
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#2686 [20:47] <Flashplug> Im having issues with Twitch integration in game
#2687 [20:47] <GreyVulpine> What's the issue?
#2688 [20:47] <webrosc> Flashplug, let me guess, its saying you need to migrate, but you have?
#2689 [20:47] <Flashplug> Everytime I try to connect my twitch channel, it keeps saying that the authentication failed and that I may need to rebind
#2690 [20:48] <Flashplug> But Ive rebinded three times now
#2691 [20:48] * webrosc was wrong
#2691 [20:48] <Flashplug> Does it take a few minutes for it to work in the game?
#2692 [20:48] <webrosc> may need to relog for it to take affect
#2693 [20:48] <Flashplug> I've tried that as well, I can try again
#2694 [20:48] <webrosc> ??> Flashplug launcher/re-log
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#2697 [20:49] <webrosc> ??> Flashplug launcher/relog
#2698 [20:49] <VoxelHead> Flashplug: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2699 [20:49] <Flashplug> Alright, Ill try that
#2700 [20:50] <Flashplug> Working now, Thank you very much :)
#2701 [20:50] <webrosc> awesome
#2702 [20:51] <Flashplug> The help is appreciated
#2703 [20:51] <Flashplug> Have a good day
#2704 [20:51] <Flashplug> Have a good day
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#2710 [20:55] <Palatrufas> http://paste.ubuntu.com/11859026
#2711 [20:55] <GreyVulpine> Palatrufas - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#2712 [20:57] <Palatrufas> Then what would i do?
#2713 [20:57] * nathan [nathan@notlogged] has joined #minecrafthelp
#2714 [20:57] <GreyVulpine> Once you choose either of the two options I've listed, you can play minecraft again
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#2716 [20:58] <Palatrufas> wich version of windows do you think it works?
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#2718 [20:59] <hobogonewild> im having troubles with agrarian skies 2
#2719 [20:59] <GreyVulpine> Palatrufas - WIth your computer, windows 7
#2720 [20:59] <hobogonewild> i have the crash report
#2721 [20:59] <Palatrufas> Windows 8
#2722 [21:00] <GreyVulpine> Palatrufas - Intel has not released Windows 8 drivers for your G41 video chipset
#2723 [21:00] <GreyVulpine> hobogonewild - Sorry, we don't provide support for mods here
#2724 [21:00] <hobogonewild> ok
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#2726 [21:00] <Palatrufas> ok how do i downgrade windows 8?
#2727 [21:01] <GreyVulpine> By either using your computer manufacturer's recovery discs, or purchasing and installing windows over again
#2728 [21:01] <Palatrufas> ok
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#2730 [21:02] <Palatrufas> windows 7 right?
#2731 [21:02] <kittycatty> hello minecraft peeps
#2732 [21:02] <kittycatty> hello anyone here
#2733 [21:02] <kittycatty> hello anyone here
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#2738 [21:04] <ArrestingYogurt> jhi
#2739 [21:04] <ArrestingYogurt> hello?
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#2741 [21:04] * ArrestingYogurt [ArrestingYogurt@notlogged] has joined #minecrafthelp
#2742 [21:05] <ArrestingYogurt> i need help logging back into my mine craft account
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#2744 [21:05] <ArrestingYogurt> hello?
#2745 [21:06] <nelson> I deleted JAVA as I have the newest version of minecraft but I am still not able to play as it states java error
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#2752 [21:10] <nelson> well this sucks
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#2761 [21:24] <Madmich2014> How do I change ps4 minecraft fromjapanese to engish?
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#2763 [21:24] <webrosc> Madmich2014, is your system set to japanese?
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#2765 [21:24] <role321> hi um a
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#2767 [21:24] <Madmich2014> no, my son changed the game laguage only
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#2771 [21:26] <webrosc> tbh never playing console version, in the pc version there is a button with a globe in a speach bubble for language settings
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#2773 [21:28] * KJ4IPS is now known as KJ4IPS|Gone
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#2776 [21:30] <GhostDiegog> Sorry to bother, but I have tried to access my account of minecraft and at the time to give the button i get a message of unknown name or password, if this is real i if i have bought my game, but it will not let me access to my account
#2777 [21:36] <webrosc> GhostDiegog, are you using your email or username to login?
#2778 [21:36] <webrosc> and what is your ingame name?
#2779 [21:37] <GhostDiegog> GhostDiegog
#2780 [21:38] <GhostDiegog> ls my Nickname
#2781 [21:38] <GhostDiegog> in the game
#2782 [21:38] <webrosc> and your logging in with that, or your email?
#2783 [21:39] <GhostDiegog> Usually I log in the page with my email
#2784 [21:39] <webrosc> good, you should be using email to login, well that eliminates that as the issue
#2785 [21:39] <webrosc> can you login to https://account.mojang.com/me ?
#2786 [21:41] <GhostDiegog> No, i can´t , i try to log with my email and my nick name and still there the problem
#2787 [21:41] <webrosc> have you tried resetting your password?
#2788 [21:41] <GhostDiegog> Yes
#2789 [21:42] <webrosc> its possible you have triggered the lockout for to many failed attempts, wait 3 hours without attempting to login, reset password then try to login with new password
#2790 [21:43] <webrosc> or your just typing the wrong email or typing it wrong
#2791 [21:43] * HyperSpawn [HyperSpawn@notlogged] has joined #minecrafthelp
#2792 [21:43] <webrosc> your 100% sure its the right email yes?
#2793 [21:43] <GhostDiegog> Yes im 100% sure of my email and my password :c
#2794 [21:44] <HyperSpawn> I changed my password like 4 times and now i cant login using the new password help
#2795 [21:44] <GhostDiegog> oh, let me try
#2796 [21:44] * flamengorules [flamengorules@notlogged] has joined #minecrafthelp
#2797 [21:44] <flamengorules> Hello :D
#2798 [21:44] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#2799 [21:44] <flamengorules> Hello :D
#2800 [21:45] <GhostDiegog> hello T-T
#2801 [21:45] <flamengorules> I play on a server called AliaCraft and I was swimming in the ocean and I get kicked and I get this message Internal Exception: io.netty.handler.codec.DecoderException:java.lang.IndexOutOfBoundsException: readerIndex(9) + length(1) exceeds writerIndex(9):UnpooledHeapByteBuf(ridx: 9, widx: 9, cap: 9)
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#2803 [21:46] <flamengorules> This error happened when I was playing on a server and it wont let me log on Internal Exception: io.netty.handler.codec.DecoderException:java.lang.IndexOutOfBoundsException: readerIndex(9) + length(1) exceeds writerIndex(9):UnpooledHeapByteBuf(ridx: 9, widx: 9, cap: 9)
#2804 [21:46] <flamengorules> This error happened when I was playing on a server and it wont let me log on Internal Exception: io.netty.handler.codec.DecoderException:java.lang.IndexOutOfBoundsException: readerIndex(9) + length(1) exceeds writerIndex(9):UnpooledHeapByteBuf(ridx: 9, widx: 9, cap: 9)
#2805 [21:46] <flamengorules> This error happened when I was playing on a server and it wont let me log on Internal Exception: io.netty.handler.codec.DecoderException:java.lang.IndexOutOfBoundsException: readerIndex(9) + length(1) exceeds writerIndex(9):UnpooledHeapByteBuf(ridx: 9, widx: 9, cap: 9)
#2806 [21:46] <flamengorules> This error happened when I was playing on a server and it wont let me log on Internal Exception: io.netty.handler.codec.DecoderException:java.lang.IndexOutOfBoundsException: readerIndex(9) + length(1) exceeds writerIndex(9):UnpooledHeapByteBuf(ridx: 9, widx: 9, cap: 9)
#2807 [21:46] * Lord_Ralex kicked flamengorules from #minecrafthelp (Reason: lamengorules :flamengorules)
#2808 [21:47] * Cobi [Cobi@notlogged] has joined #minecrafthelp
#2809 [21:47] <Cobi> Hello :D
#2810 [21:47] <Cobi> This error happened when I was playing on a server and it wont let me log on Internal Exception: io.netty.handler.codec.DecoderException:java.lang.IndexOutOfBoundsException: readerIndex(9) + length(1) exceeds writerIndex(9):UnpooledHeapByteBuf(ridx: 9, widx: 9, cap: 9)
#2811 [21:50] <GhostDiegog> No, still does not let me enter, already changed my password four times and won't let me enter
#2812 [21:51] <webrosc> as i said before...its possible you have triggered the lockout for to many failed attempts, wait 3 hours without attempting to login, reset password then try to login with new password
#2813 [21:52] * genkers [genkers@notlogged] has joined #minecrafthelp
#2814 [21:52] <genkers> is anyone getting a login problem?
#2815 [21:52] <HyperSpawn> i am
#2816 [21:52] <genkers> i had migrated my account awhile back so i have to use my email to login
#2817 [21:52] <GhostDiegog> Ok, i wait the time , thank you for the atention n.n
#2818 [21:52] <genkers> it was working yesterday now its not working lol
#2819 [21:52] <HyperSpawn> same
#2820 [21:52] <genkers> glad to see im not the only one
#2821 [21:52] <HyperSpawn> same here
#2822 [21:53] <genkers> it sucks because i cant reset since i cant access that email no more
#2823 [21:53] <Cobi> I get this msg Internal Exception: io.netty.handler.codec.DecoderException:java.lang.IndexOutOfBoundsException: readerIndex(9) + length(1) exceeds writerIndex(9):UnpooledHeapByteBuf(ridx: 9, widx: 9, cap: 9)
#2824 [21:53] <webrosc> genkers, then you need to contact Mojang to change your email
#2825 [21:53] <genkers> it let me successfully migrate to a different email
#2826 [21:53] <HyperSpawn> aww i reset my password anf it dident work
#2827 [21:53] <webrosc> Cobi, is that your server, or one you play on?
#2828 [21:53] <HyperSpawn> *and
#2829 [21:53] <genkers> but it wont let me login
#2830 [21:53] <HyperSpawn> same
#2831 [21:53] <Cobi> Its a server
#2832 [21:53] <Cobi> Its the AliA server
#2833 [21:54] <HyperSpawn> not even into my mojang acount
#2834 [21:54] <genkers> same hyper
#2835 [21:54] <Cobi> webrosc its a server I play on
#2836 [21:54] <webrosc> Cobi, possibly the servers end, contact them, i beleive that maybe a command block with a command thats too long
#2837 [21:54] <HyperSpawn> Anybody know who to fix this?????
#2838 [21:54] <Cobi> Its not the servers world border
#2839 [21:54] <genkers> hopefully they respond to my email sometime today even though its been hours since i sent it lol
#2840 [21:54] <HyperSpawn> i sent a dm to notch
#2841 [21:54] <Cobi> I even told them. Im a Mod on the server and they said it was a bug I need to report. webrosc
#2842 [21:54] <webrosc> the login servers are all up, so either your putting in incorrect details, or you triggered a lockout from too many attempts
#2843 [21:54] * Danielitoa2 [Danielitoa2@notlogged] has joined #minecrafthelp
#2844 [21:55] <HyperSpawn> not dm tweet
#2845 [21:55] <webrosc> HyperSpawn, why? notch left mojang a while ago, whats he gonna do?
#2846 [21:55] <HyperSpawn> idk
#2847 [21:55] <HyperSpawn> i forgot about that
#2848 [21:55] <genkers> yea 100% sure its not incorrect details so probably a lockout
#2849 [21:55] <Cobi> I told them like the global ops and stuff and admins. Im a mod on the server too
#2850 [21:55] <HyperSpawn> same probs a lockout i tried like 10 times
#2851 [21:55] <HyperSpawn> in a row...
#2852 [21:56] <Cobi> webrosc
#2853 [21:56] <Cobi> I told them already they said it was a bug
#2854 [21:56] <Danielitoa2> hi theres times where my minecraft account works and times where my minecraft doesn't wanna login. why is this?
#2855 [21:56] <webrosc> the lockout is 3 hours, wait that time without attempting to log in, then reset your password and try
#2856 [21:56] <genkers> dont understand why original email and pass didnt work in the first place even though it work last night
#2857 [21:56] <Cobi> webrosc what do I do with the error? Internal Exception: io.netty.handler.codec.DecoderException:java.lang.IndexOutOfBoundsException: readerIndex(9) + length(1) exceeds writerIndex(9):UnpooledHeapByteBuf(ridx: 9, widx: 9, cap: 9)
#2858 [21:56] <HyperSpawn> yeah same i was just trying to get technic to work
#2859 [21:56] <webrosc> Cobi, the tell them to report the bug to Mojang, nothing we can do here
#2860 [21:56] <genkers> how do we know we are lockout?
#2861 [21:57] <webrosc> Cobi, and sstop posting the same thing
#2862 [21:57] <Cobi> webrosc I thought you were Mojang
#2863 [21:57] <HyperSpawn> hey web how do we know were locked out?
#2864 [21:57] <webrosc> ?? infp/volunteers
#2865 [21:57] <webrosc> ?? info/volunteers
#2866 [21:57] <Cobi> Okay then
#2867 [21:57] <webrosc> hmm...
#2868 [21:57] <Danielitoa2> am i locked out>
#2869 [21:57] <Danielitoa2> ?
#2870 [21:57] <webrosc> eitehr eway, we are just volunteers here
#2871 [21:58] <webrosc> Danielitoa2, i don't know as i can't access account info, i'm just guessing, but its a likly option
#2872 [21:58] <genkers> ah kk
#2873 [21:58] <webrosc> unless the server has died but our bot hasn't realised yet
#2874 [21:58] <Danielitoa2> k
#2875 [21:58] <genkers> any idea on typical wait time before gettign an email response?
#2876 [21:58] <webrosc> .m
#2877 [21:58] <PangeaBot> (webrosc) 03Online: Login, Session, Skins, Website, Realms
#2878 [21:58] <HyperSpawn> i think everybodys been locked out (who have'nt changed password or are playing)
#2879 [21:58] <genkers> my cousin got on earlier
#2880 [21:58] <HyperSpawn> same
#2881 [21:59] <genkers> and i know something was up with realm last night when i got on
#2882 [21:59] <HyperSpawn> i was on this morning
#2883 [21:59] <webrosc> genkers, they reply in 3-4 working days normally
#2884 [21:59] <genkers> ah kk thanks web
#2885 [21:59] <genkers> i guess ill jsut borrow my cousin second account for now then lol
#2886 [21:59] <HyperSpawn> what if it dosent work
#2887 [21:59] <genkers> stupid yahoo piss me off bc it requires you to use your phone now to recover password and i dont have my old phone
#2888 [21:59] <genkers> lol
#2889 [22:00] <HyperSpawn> XD
#2890 [22:00] <HyperSpawn> yahoo is stupid in genral
#2891 [22:00] <webrosc> both of my accounts login fine
#2892 [22:00] <genkers> so i jsut migrated account to gmail
#2893 [22:00] <HyperSpawn> noice
#2894 [22:00] <webrosc> so not a auth server issue
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#2896 [22:00] <genkers> and mojang sent me email to migrate to gmail and it work
#2897 [22:00] <HyperSpawn> web for the 3hrs should i stoip trying to log in
#2898 [22:00] <webrosc> s/auth/login
#2899 [22:00] <ExtremeBot> webrosc meant to say: so not a login server issue
#2900 [22:01] <webrosc> HyperSpawn, yes, if you try during the 3 hours it reset the timer i beleive
#2901 [22:01] <HyperSpawn> kk
#2902 [22:01] <genkers> ill just leave it along until tomorrow too
#2903 [22:01] <genkers> ill just leave it along until tomorrow too
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#2905 [22:01] <webrosc> go watch a movie or go outside
#2906 [22:01] <HyperSpawn> web y u no staff
#2907 [22:01] <HyperSpawn> u amaze
#2908 [22:01] <genkers> i guess imma go get drunk then
#2909 [22:01] <webrosc> i'm forum staff
#2910 [22:01] <HyperSpawn> o
#2911 [22:01] <genkers> bye thanks for answering questions
#2912 [22:01] <webrosc> just know my support
#2913 [22:01] <HyperSpawn> u still amaze
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#2916 [22:02] <HyperSpawn> imma just chill in here
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#2918 [22:04] <HyperSpawn> Why are yak shaving services against the rules?? XD
#2919 [22:05] <webrosc> because we like our yaks fuzzy
#2920 [22:05] <HyperSpawn> *stops shaving yak*
#2921 [22:05] <HyperSpawn> *looks at half shaved yak*
#2922 [22:06] <HyperSpawn> *countinues*
#2923 [22:06] <HyperSpawn> what did voxel just do?
#2924 [22:06] * th [th@notlogged] has joined #minecrafthelp
#2925 [22:07] <webrosc> hes a bot, he bans for us, and removes ban after a time automatically
#2926 [22:07] <HyperSpawn> o ok
#2927 [22:07] <HyperSpawn> i wonder who he banned
#2928 [22:07] <HyperSpawn> or was that a unban
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#2930 [22:09] <webrosc> that was an unban, not worth effort wondering who and why
#2931 [22:09] <HyperSpawn> o i was just asking
#2932 [22:09] <HyperSpawn> i vas interested
#2933 [22:09] <GhostDiegog> Well, I hope that that will work, if not already in where to get help, thank you for your time, until then and good day n.n
#2934 [22:10] * uugt84 [uugt84@notlogged] has joined #minecrafthelp
#2935 [22:10] <HyperSpawn> ghost what did u just help with>
#2936 [22:10] * GamerboxXD [GamerboxXD@notlogged] has joined #minecrafthelp
#2937 [22:11] <GhostDiegog> Bye :v
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#2939 [22:11] <HyperSpawn> bye
#2940 [22:11] * GamerboxXD [GamerboxXD@notlogged] has quit. (Client Quit)
#2941 [22:11] <uugt84> just downloaded minecraft on new computer, getting this error at launch: Exception in thread "main" java.lang.ExceptionInInitializerError at org.apache.logging.log4j.util.PropertiesUtil.<init>(PropertiesUtil.java:71) at org.apache.logging.log4j.util.PropertiesUtil.<clinit>(PropertiesUtil.java:31) at org.apache.logging.log4j.status.StatusLogger.<clinit>(StatusLogger.java:48) at org.apache.logging.log4j.LogManager.<clinit>(LogManager.java:44) at av
#2942 [22:12] <HyperSpawn> can u not login?
#2943 [22:12] <uugt84> i can login into the launcher just fine, just cannot play
#2944 [22:12] <HyperSpawn> u cant log into ur account cuz if not then everybodys having that same probelm
#2945 [22:14] <HyperSpawn> let me re-phrase that
#2946 [22:14] <HyperSpawn> you can open the launcher but cant login to your minecraft/mojang account
#2947 [22:15] <uugt84> i can login into my account, when i click play it does not launch the game
#2948 [22:15] <HyperSpawn> o
#2949 [22:15] <HyperSpawn> try redownloading?
#2950 [22:15] <uugt84> yeah
#2951 [22:16] <HyperSpawn> see if web has an awnser hes smert
#2952 [22:16] <uugt84> no luck on google search
#2953 [22:16] <HyperSpawn> *facepalm* i meant webrosc
#2954 [22:16] <HyperSpawn> in the irc
#2955 [22:17] <Pangea> uugt84, can you paste the long text at paste.ubuntu.com and give us the lin
#2956 [22:17] <Pangea> link*
#2957 [22:17] <HyperSpawn> @webrosc test
#2958 [22:17] <HyperSpawn> nope
#2959 [22:17] <HyperSpawn> dident work
#2960 [22:18] <webrosc> HyperSpawn, because i wasn't at desk, we do other stuff aswell as this
#2961 [22:19] <HyperSpawn> ik
#2962 [22:19] * Big_red_2024 [Big_red_2024@notlogged] has joined #minecrafthelp
#2963 [22:19] <HyperSpawn> why is ur name red sometimes?
#2964 [22:19] <webrosc> its red when i mention your name,
#2965 [22:19] <HyperSpawn> o
#2966 [22:19] <webrosc> HyperSpawn, see
#2967 [22:20] <HyperSpawn> webrosc did u read uugt84's problem?
#2968 [22:20] <Pangea> webrosc, we need him to paste the log at paste.ubuntu.com so we can read all of it
#2969 [22:20] <Pangea> then we can help him
#2970 [22:21] <Big_red_2024> So does anyone know if there is a glitch in pocket edition to where if you shoot a bow and arrow without hitting a target that gives you two arrows instead of the singular one that was shot?
#2971 [22:21] <uugt84> http://paste.ubuntu.com/11859281/
#2972 [22:21] <HyperSpawn> big read this is for probelms not glitches
#2973 [22:22] <HyperSpawn> *red
#2974 [22:22] * centeseus [centeseus@notlogged] has joined #minecrafthelp
#2975 [22:22] <webrosc> Big_red_2024, single player, or server?
#2976 [22:22] * Big_red_2024 [Big_red_2024@notlogged] has quit. (Client Quit)
#2977 [22:22] <HyperSpawn> he just leaves
#2978 [22:22] <HyperSpawn> XD
#2979 [22:22] <webrosc> happens alot
#2980 [22:22] <webrosc> happens alot
#2981 [22:22] * centeseus [centeseus@notlogged] has left #minecrafthelp
#2982 [22:23] <HyperSpawn> 2hrs to got with my lock-out
#2983 [22:23] <HyperSpawn> *go
#2984 [22:23] <uugt84> any ideas?
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#2993 [22:35] <HyperSpawn> whos still here not afk?
#2994 [22:35] * PandasAreLyfe [PandasAreLyfe@notlogged] has joined #minecrafthelp
#2995 [22:35] <PandasAreLyfe> Hello
#2996 [22:35] <HyperSpawn> hello
#2997 [22:35] <PandasAreLyfe> I need help
#2998 [22:35] <HyperSpawn> with what
#2999 [22:36] <PandasAreLyfe> I have an error when loging into Minecraft- Mind you this error ONLY happens on this computer to ANY account
#3000 [22:36] <HyperSpawn> yea alot of people r having that problem
#3001 [22:36] <HyperSpawn> including me
#3002 [22:36] <PandasAreLyfe> -.-
#3003 [22:36] <PandasAreLyfe> OK
#3004 [22:36] <HyperSpawn> (im not a satff member)
#3005 [22:36] <HyperSpawn> *staff
#3006 [22:36] <PandasAreLyfe> Ummm
#3007 [22:37] <PandasAreLyfe> Ok thats fine
#3008 [22:37] <PandasAreLyfe> Know anything about it though
#3009 [22:37] <HyperSpawn> webrosc u here
#3010 [22:37] <PandasAreLyfe> ??/
#3011 [22:37] <HyperSpawn> no i dont know anything about it
#3012 [22:37] <PandasAreLyfe> T-T
#3013 [22:38] <PandasAreLyfe> Ok Bye
#3014 [22:38] <HyperSpawn> bye
#3015 [22:38] * PandasAreLyfe [PandasAreLyfe@notlogged] has quit. (Client Quit)
#3016 [22:40] * pup [pup@notlogged] has joined #minecrafthelp
#3017 [22:40] <pup> f
#3018 [22:40] <HyperSpawn> ?
#3019 [22:40] <pup> Hey i need help
#3020 [22:40] <HyperSpawn> login problem
#3021 [22:40] <pup> Yes
#3022 [22:40] <HyperSpawn> evryone has it
#3023 [22:41] <HyperSpawn> idk how to fix it
#3024 [22:41] <pup> so how do we fix it
#3025 [22:41] <pup> ._.
#3026 [22:41] <pup> cause i cant even log into mc
#3027 [22:41] <HyperSpawn> idk complain to mojang 1bill times
#3028 [22:42] * jajaja [jajaja@notlogged] has joined #minecrafthelp
#3029 [22:42] <jajaja> Hey bois like chilli
#3030 [22:42] <pup> Hyper spawn
#3031 [22:42] <HyperSpawn> yes?
#3032 [22:42] <pup> when do people come in here to help us?
#3033 [22:42] <HyperSpawn> idk iv been in here for like 1hr just talking to webrosc
#3034 [22:43] <jajaja> Yeh dude i have the same problem
#3035 [22:43] <HyperSpawn> login?
#3036 [22:43] <jajaja> Yeh man
#3037 [22:43] <HyperSpawn> same
#3038 [22:43] <HyperSpawn> i was able to get on int he morning
#3039 [22:44] <jajaja> Its says i have to migrate a such and i do but then it says my account is even there or what ever
#3040 [22:44] <jajaja> and*
#3041 [22:44] <jajaja> isnt*
#3042 [22:44] * Jacko_908 [Jacko_908@notlogged] has joined #minecrafthelp
#3043 [22:44] <jajaja> Jacko Help us
#3044 [22:44] <pup> U A HELPER?
#3045 [22:45] <HyperSpawn> who jacko
#3046 [22:45] <pup> yea
#3047 [22:45] <HyperSpawn> no he isent
#3048 [22:45] <pup> UGH
#3049 [22:45] <pup> i dont wanna loose my account
#3050 [22:45] * Login_Helper202 [Login_Helper202@notlogged] has joined #minecrafthelp
#3051 [22:45] <Jacko_908> Hi everyone, I need to ask a few question's about minecraft 1.8.7 on windows 10
#3052 [22:46] <HyperSpawn> lol that name
#3053 [22:46] * Lord_Ralex kicked Login_Helper202 from #minecrafthelp (Reason: ogin_Helper202 :Login_Helper202)
#3054 [22:46] <HyperSpawn> login_helper202
#3055 [22:46] <pup> Lord_Ralex
#3056 [22:46] <pup> how bout helping us
#3057 [22:46] <HyperSpawn> hes a bot
#3058 [22:46] <pup> damn uu
#3059 [22:46] <HyperSpawn> all staff r bots
#3060 [22:47] <HyperSpawn> expect the people with +'s in front of there name
#3061 [22:47] <pup> wah
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#3064 [22:48] <pup> help
#3065 [22:48] <pup> me
#3066 [22:48] <pup> help hlep hlpe me
#3067 [22:48] <pup> i just want
#3068 [22:48] <pup> to
#3069 [22:48] * Lord_Ralex kicked pup from #minecrafthelp (Reason: up :pup)
#3070 [22:48] <HyperSpawn> XD
#3071 [22:48] * pup [pup@notlogged] has joined #minecrafthelp
#3072 [22:48] <HyperSpawn> XD
#3073 [22:48] <pup> thx
#3074 [22:48] <HyperSpawn> u spammed
#3075 [22:49] <pup> Lord_anthrax
#3076 [22:49] * alexander [alexander@notlogged] has joined #minecrafthelp
#3077 [22:49] * Lord_Ralex kicked pup from #minecrafthelp (Reason: up :Here is the door)
#3078 [22:49] <jajaja> B===D
#3079 [22:49] * Lord_Ralex kicked jajaja from #minecrafthelp (Reason: ajaja :jajaja)
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#3081 [22:49] <Extreme> Jacko_908: Which is?
#3082 [22:50] <Andrio> Gonk.
#3083 [22:50] <Extreme> HyperSpawn: Do you need help?
#3084 [22:50] * pusy [pusy@notlogged] has joined #minecrafthelp
#3085 [22:50] * Lord_Ralex kicked pusy from #minecrafthelp (Reason: usy :Here is the door)
#3086 [22:50] <HyperSpawn> i need help with the login problem
#3087 [22:50] <Extreme> HyperSpawn: what exactly is the issue?
#3088 [22:50] <HyperSpawn> i try logging in but it dosent work iv reset my password 3 times
#3089 [22:51] <Extreme> HyperSpawn: What is your username?
#3090 [22:51] <HyperSpawn> HyperSpawn
#3091 [22:51] * Desassa [Desassa@notlogged] has joined #minecrafthelp
#3092 [22:52] <Extreme> HyperSpawn: When were you not able to login?
#3093 [22:52] <HyperSpawn> 1hr again i got on this morning thou
#3094 [22:52] <HyperSpawn> *though
#3095 [22:53] <HyperSpawn> *ago
#3096 [22:53] <Pangea> HyperSpawn, does it say "Invalid session"?
#3097 [22:53] <HyperSpawn> nope i can open the launcher but i try loggin into my account and it wont sign in
#3098 [22:54] <Desassa> I got locked out of my account on minecraft because I forgot my security questions. I am trying to change my password and email as I no longer have access to either of them. But when I do it tells me to answer security questions which I never even set in the first place?
#3099 [22:54] <HyperSpawn> des your forced to make security questions
#3100 [22:55] <Desassa> This is my account from before Minecraft changed over to Mojang though?
#3101 [22:55] <HyperSpawn> o then idk
#3102 [22:56] <Desassa> I was in the middle of migrating it and my laptop crashed, ever since then it won't let me log in, it is saying I migrated it but I didn't fully. o.o
#3103 [22:56] <Pangea> Desassa, you probably need to email mojang with proof of purchase
#3104 [22:56] <Pangea> ??> Desassa account/trans-id
#3105 [22:56] <VoxelHead> Desassa: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3106 [22:56] <VoxelHead> Desassa: If you used PaySafeCard, your transaction ID is the card number.
#3107 [22:56] <Desassa> I don't have my purchase code though,
#3108 [22:57] <Pangea> you can't find it?
#3109 [22:57] <Desassa> I purchased this account in 2011..
#3110 [22:57] <Desassa> And I used a load n go card, which doesn't email receipts.
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#3112 [23:13] <Extreme> Jacko_908: still there?
#3113 [23:13] <HyperSpawn> Extreme do u know what my prob is?
#3114 [23:14] <Extreme> ??> HyperSpawn login/throttle
#3115 [23:14] <VoxelHead> HyperSpawn: Your login is being throttled, which will prevent you from logging in.
#3116 [23:14] <VoxelHead> HyperSpawn: You will have to wait 3 hours without logging in for it to reset.
#3117 [23:14] <HyperSpawn> k
#3118 [23:15] <HyperSpawn> wait did u throttle it right now?
#3119 [23:15] <Extreme> HyperSpawn: You probably have been locked out for too many failed attempts, try again in 2 hours
#3120 [23:15] <HyperSpawn> k
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#3124 [23:29] * Fish [Fish@notlogged] has joined #minecrafthelp
#3125 [23:31] <Fish> Can you guys help me It says ,when I try to join a server, java.lang.NullPointerExcepttion:group. Is there anyway I can fix that?
#3126 [23:34] * matt__ [matt__@notlogged] has joined #minecrafthelp
#3127 [23:34] <matt__> hi
#3128 [23:34] <Fish> hi
#3129 [23:34] <Fish> Can you guys help me It says ,when I try to join a server, java.lang.NullPointerExcepttion:group. Is there anyway I can fix that?
#3130 [23:35] <matt__> i think u have to download java
#3131 [23:35] <Fish> I already did download java
#3132 [23:35] <matt__> idk
#3133 [23:36] <Fish> :[
#3134 [23:36] <Fish> What do you need help on?
#3135 [23:36] <matt__> when i downloaded the minecraft it just says i cant play try agian later
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#3138 [23:39] <wahid> minecraft pc
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