#1 [00:01] <jonjon> yeah it isnt working. im sending myself the email of whats my username and im putting that in to login to minecraft.net but it isnt working. even after ive reset my password. what do i do?
#2 [00:01] <Extreme> Bongers9000: Try asking on the Minecraft forums. You can also report a bug at https://bugs.mojang.com
#3 [00:01] <Extreme> jonjon: as I said, try again in 3 hours.
#4 [00:02] <Andrio> Does that cover the PlayStation version?
#5 [00:02] <Extreme> jonjon: You are probably being locked out for too many failed attempts (5).
#6 [00:02] <Bongers9000> Does Mojang know about this?
#7 [00:03] <Extreme> Andrio: https://bugs.mojang.com/browse/MCCE
#8 [00:03] <Andrio> Ah.
#9 [00:06] <jonjon> oh okay
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#13 [00:16] <Bongers9000> Is anyone else experiencing problems with the update today? Xbox
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#15 [00:18] <cestislife> This channel mainly caters to PC and MCPE users.
#16 [00:19] <InsTiincTexo> how do I fix the java.lang.NullPointerException: group
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#18 [00:19] <Bongers9000> Ok thanks
#19 [00:19] <LustAndWrath> Hi
#20 [00:19] <LustAndWrath> I have a question regarding a server I play on.
#21 [00:20] <LustAndWrath> If anyone here could help, I would appreciate it.
#22 [00:20] <InsTiincTexo> ask away lust
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#25 [00:21] <InsTiincTexo> how do I fix the java.lang.NullPointerException: group
#26 [00:21] <LustAndWrath> Well, I purchased something off of a server host at Pixelmoncraft.com and well I still have yet to recieve it, the server owner hasn't been online in 6 days and all the admins that are on just tell me to keep waiting for him, yet I still haven't been reimbursed for what I bought and it's starting to really piss me off, any suggestions? Because this is just a display of horrible ownership...
#27 [00:22] <AG_Clinton> LustAndWrath: You bought something from a minecraft server?
#28 [00:22] <InsTiincTexo> I would just keep waiting
#29 [00:23] <InsTiincTexo> Anyone want to help me?
#30 [00:23] <LustAndWrath> I feel like I'm waiting for a brick wall to respond to me...He's apparently the only person involved with Buycraft out of all the staff.
#31 [00:23] <LustAndWrath> And there are several members on the staff board, it's just pathetic.
#32 [00:24] <LustAndWrath> However. Thank you anyway, I do appreciate it.
#33 [00:24] <InsTiincTexo> anyone ever have the java.lang.NullPointerException: group
#34 [00:25] <InsTiincTexo> error
#35 [00:25] <InsTiincTexo> error
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#40 [00:30] <OlympianGaming76> hi
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#43 [00:34] <OlympianGaming76> My game crashed
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#49 [00:47] <Bintakun> Hello,I'm Bintakun I, BAN to a multi-server. Please been deleted somehow. This is because it is in BAN in the opponent's misunderstanding. MinecraftserverID = reicraft.ddo.jp My Minecraft ID=Bintakun
#50 [00:50] <Andrio> You'll need to take that up with the staff of that server.
#51 [00:52] <Bintakun> The BAN is I’m can not chat.
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#53 [00:53] <Andrio> Oh?
#54 [00:53] <Andrio> Can you chat on other servers?
#55 [00:54] <Bintakun> I am a Japanese, it is the translation. Please wait.
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#60 [01:00] <aoyamitoki> テス
#61 [01:01] <aoyamitoki> マイクラ起動しても地形読み込み作成のところでエラー落ちするようになってしまってできなくなってしまいました
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#65 [01:13] <Biiel_Wallker> alguem
#66 [01:13] <Biiel_Wallker> POde me ajudar ?
#67 [01:13] <Biiel_Wallker> HELP-ME
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#70 [01:19] <l100NINJASl> Hey im having problems launching my game
#71 [01:20] <l100NINJASl> when i launch play it says downloading and launching then it closes and then opens back the launch menu
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#90 [02:29] <ESPIDER531> Oi
#91 [02:29] * Tonny_Stark [Tonny_Stark@notlogged] has joined #minecrafthelp
#92 [02:29] <Tonny_Stark> Hello
#93 [02:29] <Tonny_Stark> I got problem with my minecraft
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#96 [02:30] <Tonny_Stark> I just saw the hand, the lava, sheeps, transparent blocks and black blocks
#97 [02:31] <Tonny_Stark> In all of the versions
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#99 [02:31] <Tonny_Stark> Can you help me?
#100 [02:33] <Tonny_Stark> Hello?
#101 [02:36] <Tonny_Stark> Hola?
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#114 [03:22] <Face135> My minecraft keeps poping up with crash report when i go in to load one of my maps and it doesnt want to load into Multiplayer
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#116 [03:28] <Face135> can you help in the matter
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#126 [03:53] <OceanStream72> I need help port forwarding a Bukkit server on Windows 8. When I type my default gateway into my browsers address bar, it says timed out.
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#133 [04:21] <Panda_14> hay i need help
#134 [04:22] <Panda_14> I have a problem with minecraft
#135 [04:22] <Panda_14> ---- Minecraft Crash Report ---- // I let you down. Sorry :( Time: 25.07.15 11:20 Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEven
#136 [04:23] <Panda_14> what can I do
#137 [04:23] <Panda_14> java.lang.nullpointexception group
#138 [04:27] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 206 seconds)
#139 [04:37] <Panda_14> Fehlercode: java.lang.nullpointexception group
#140 [04:37] <Panda_14> Fehlercode: java.lang.nullpointexception group
#141 [04:38] <Panda_14> Fehlercode: java.lang.nullpointexception group
#142 [04:38] <Panda_14> Fehlercode: java.lang.nullpointexception group
#143 [04:38] * Absol kicked Panda_14 from #minecrafthelp (Reason: anda_14 :Stop spamming)
#144 [04:38] * Panda_142 [Panda_142@notlogged] has joined #minecrafthelp
#145 [04:38] <Panda_142> Fehlercode: java.lang.nullpointexception group
#146 [04:38] <Panda_142> Kann mir da jemad helfen?
#147 [04:38] * DeathCast1337 [DeathCast1337@notlogged] has joined #minecrafthelp
#148 [04:39] <Panda_142> Fehlercode: java.lang.nullpointexception group
#149 [04:39] <Panda_142> kann mir da jemand helfen
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#154 [04:45] <DeathCast1337> today i wanted to join minecraft with my friends and i get an error that says that my video driver is outdated . i tried to update it and then i tried to enter the game and still isnt working i need help on solving this problem ... and also i recently reinstalled my windows . here i have the crash report : http://paste.ubuntu.com/11935757/
#155 [04:45] * sdwrew [sdwrew@notlogged] has joined #minecrafthelp
#156 [04:46] <sdwrew> umm it habbend
#157 [04:46] <sdwrew> http://paste.ubuntu.com/11935780/
#158 [04:46] <sdwrew> u know what to do
#159 [04:47] <sdwrew> HELLO
#160 [04:47] <sdwrew> anyone here
#161 [04:47] <sdwrew> i need help
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#163 [04:48] * AshleyOwnsYou [AshleyOwnsYou@notlogged] has joined #minecrafthelp
#164 [04:48] <AshleyOwnsYou> i need help
#165 [04:48] <AshleyOwnsYou> hello.......
#166 [04:48] * DeathCast1337 [DeathCast1337@notlogged] has quit. (Quit: Web client closed)
#167 [04:49] <AshleyOwnsYou> Talke TO MEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
#168 [04:49] <AshleyOwnsYou> Talke TO MEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
#169 [04:49] <AshleyOwnsYou> Talke TO MEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
#170 [04:49] <AshleyOwnsYou> Talke TO MEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
#171 [04:49] * Absol kicked AshleyOwnsYou from #minecrafthelp (Reason: shleyOwnsYou :Stop spamming)
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#176 [05:10] <Andrio> Well, it did...
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#180 [05:15] <Ranee_xcx> http://paste.ubuntu.com/11935875/
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#182 [05:16] <Ranee_xcx> i don't understand!!
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#184 [05:17] <Ranee_xcx> bye!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#185 [05:17] <Ranee_xcx> bye!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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#190 [05:24] <surilung> ffff
#191 [05:24] <surilung> fff
#192 [05:24] <surilung> f
#193 [05:24] <surilung> f
#194 [05:24] * Absol kicked surilung from #minecrafthelp (Reason: urilung :Stop spamming)
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#196 [05:26] <Mangis02> everytime i play minecraft the screen starts flickering
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#199 [05:27] <Mangis02> hello
#200 [05:27] <Mangis02> i need
#201 [05:27] <Mangis02> help
#202 [05:27] <Mangis02> Plz answer
#203 [05:28] <Mangis02> everytime i play the screen is flickering and thats only for minecraft
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#222 [06:04] <Minotaurobr> I can not create any world and not enters servers when vo create a world appears this crash: ---- ---- Minecraft Crash Report // Oops. Time: 07/25/15 07:50 Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup. <init> (MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup. <init> (MultithreadEventLoopGroup
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#225 [06:05] <Minotaurobr> ---- ---- Minecraft Crash Report // Oops. Time: 07/25/15 07:50 Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup. <init> (MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup. <init> (MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup. <init> (NioEventLoopGroup.java:61) at io
#226 [06:05] * Niklas [Niklas@notlogged] has joined #minecrafthelp
#227 [06:05] <Niklas> hi
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#229 [06:06] <Minotaurobr> helpme
#230 [06:06] <Minotaurobr> help
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#234 [06:16] <PrometheusUnbound> Hello. I am having something of an issue. I am using one PC to play MC but my brother would like to play online. How do i change it so his username will not be my one?
#235 [06:18] * Hedgie [Hedgie@notlogged] has joined #minecrafthelp
#236 [06:18] <Hedgie> hi
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#238 [06:20] <Hedgie> I have downloaded minecraft for my daughter about 3 months ago, She has only been able to play it once. It goes through the loading process then the screen goes black as it to load, then it just doesn't
#239 [06:23] <Hedgie> then i get this A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x27663e88, pid=5420, tid=4880 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 ) # Problematic frame: # C [ig4dev32.dll+0x3e88] # # Failed to write core dump. Minidumps are not enabled by default on
#240 [06:23] <Galaxy_2Alex> ??> PrometheusUnbound gpu/intel/ig4
#241 [06:23] <Absol> PrometheusUnbound: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#242 [06:23] <Absol> PrometheusUnbound: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#243 [06:23] <Galaxy_2Alex> ??> PrometheusUnbound launcher/change-version
#244 [06:23] <Absol> PrometheusUnbound: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#245 [06:23] <Galaxy_2Alex> PrometheusUnbound, Whoops, sorry
#246 [06:24] <Galaxy_2Alex> PrometheusUnbound, Ignore what Absol said.
#247 [06:24] <Galaxy_2Alex> PrometheusUnbound, On the launcher, click "Switch User" on the bottom right
#248 [06:24] <Galaxy_2Alex> ??> Hedgie gpu/intel/ig4
#249 [06:24] <Absol> Hedgie: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#250 [06:24] <Absol> Hedgie: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#251 [06:24] <PrometheusUnbound> But it asks me to buy MC again...
#252 [06:24] <Galaxy_2Alex> ??> Hedgie launcher/change-version
#253 [06:24] <Absol> Hedgie: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#254 [06:25] <Galaxy_2Alex> PrometheusUnbound, You need to buy Minecraft for each account seperately.
#255 [06:25] <PrometheusUnbound> Oh, but how does that work on one PC? Would one not overwrite the other?
#256 [06:26] <Galaxy_2Alex> PrometheusUnbound, You can have several accounts on the launcher, and you can switch between them using "Switch User"
#257 [06:26] <Hedgie> omg ty you so much :-) that version works fine. Do i need a certain type of video card or does it depend upon my laptop
#258 [06:27] <Galaxy_2Alex> Hedgie, You cannot change the video card in a laptop, you would need to buy a new system-
#259 [06:27] <PrometheusUnbound> Okay, but i still need to buy MC for the new account. Even if i dont install it?
#260 [06:28] <Galaxy_2Alex> PrometheusUnbound, If your brother wants a seperate account for himself: Yes.
#261 [06:28] <PrometheusUnbound> Okay gotcha. Thank you very much for your help Galaxy. :D Have a great day or night or whatever it is where you are!
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#263 [06:30] <Hedgie> Ok cheers galaxy just brought it so im a miffed it wont support minecraft newer version. but hey she is very happy right now. So for now I shall not worry :-) I don't think I can cope with her swooning over stampy and Dan tdm :D
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#268 [06:30] <Hedgie> thanks for the help really appreciate it :-)
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#277 [06:40] <joeshmoe> how do i resolve the native launcher problem?
#278 [06:40] <Hedgie> hi again Now she needs a server address to play highpixel hide and seek
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#283 [06:43] <joeshmoe> My native launcher won't update, how can i solve this?
#284 [06:43] <joeshmoe> My native launcher won't update, how can i solve this?
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#292 [06:55] <mynamejeff> If my native launcher can not update, what should i do?
#293 [06:57] <mynamejeff> i go to open minecraft and it tries to start updating my native launcher. And every time it says it can not preform that action.
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#297 [07:01] <mynamejeff> i get a small screen saying downloading native launcher. and about 30 seconds later i get an other small screen saying " unable to update the Minecraft Native Launcher "
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#299 [07:03] <mynamejeff> any ideas on how to resolve this?
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#303 [07:14] <gamer> i need the pixel ressourses for minecraft
#304 [07:14] <gamer> please
#305 [07:14] <gamer> for 1.6.19
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#321 [08:11] <F34RGAMER> i can not log into my account i have reset me password about 3 times now and it it still telling me that it is the wrong password or email when clearly its not cuz i have writen them down and have the right email account
#322 [08:11] * Felo [Felo@notlogged] has joined #minecrafthelp
#323 [08:12] <Felo> I purchased the game, but my child made some changes to the account and now it doesn't recognize that I have it
#324 [08:12] <cestislife> What are those changes?
#325 [08:13] <Felo> I'm not sure, she tried to create a new world
#326 [08:13] <F34RGAMER> are you gonna help me
#327 [08:13] <cestislife> Felo, Creating a new world does not affect your account.
#328 [08:13] <Felo> OK but when I log in, it is asking me to buy the game again.
#329 [08:14] <cestislife> Felo, What is the username?
#330 [08:14] <Felo> royesnard@gmail.com
#331 [08:14] <F34RGAMER> anyone work for mojang
#332 [08:14] <F34RGAMER> ??
#333 [08:14] <cestislife> Felo, No that's not it.
#334 [08:14] <cestislife> Felo, The Minecraft profile name.
#335 [08:14] <cestislife> F34RGAMER, This channel is run by volunteers.
#336 [08:15] <Felo> littlefelo
#337 [08:15] <Felo> sorry little felo
#338 [08:15] <F34RGAMER> wow great help lol
#339 [08:16] <cestislife> F34RGAMER, Nothing we can do about account issues even if we wanted to, we do not have account access.
#340 [08:16] <cestislife> F34RGAMER, Mojang are the ones who can, though.
#341 [08:16] <cestislife> F34RGAMER, It does not help your situation by being condenscending.
#342 [08:16] <Felo> so should I go some where else?
#343 [08:16] <cestislife> Felo, The Minecraft profile name littlefelo is paid for, according to the system.
#344 [08:16] <F34RGAMER> can you send me to a link where i can get mojang help
#345 [08:17] <cestislife> ??> F34RGAMER mojang/email
#346 [08:17] <Absol> F34RGAMER: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#347 [08:17] <Absol> F34RGAMER: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#348 [08:17] <Felo> OK I should try again?
#349 [08:17] <cestislife> Felo, Please make sure you login with the correct credentials as the one you've used to create an account on account.mojang.com
#350 [08:17] <Felo> OK I'll try again
#351 [08:17] <cestislife> Felo, Accounts don't just magically lose their status as being paid for.
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#385 [09:07] <ISSI> Hello there, i was playing on minecraft version 1.7.2 and i downloaded a map from goodtimeswithscar a youtuber where i get lots of inspiration. So when i was playing on that world i realized that wall part of the house was missing and before the wall was there. So i deleted the world redownloaded it to my saves folder and loaded up minecraft and it wasnt there.. How come???
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#389 [09:13] <ISSI> is there anyone who can help me out
#390 [09:15] <Afootpluto> why are you playing minecraft 1.7.2?
#391 [09:15] <Faze-Vince> Any1 that can help me out? I have a error that crashes when mc opens.. http://paste.ubuntu.com/11936821/
#392 [09:15] <ISSI> my video card is old and its only campatible with 1.7.2
#393 [09:17] <ISSI> Faze Viince your computer system is low and you need to have a newer battery or i thing ram inorder to play i suggest maybe getting a new laptop or cpu
#394 [09:17] <Faze-Vince> Okay thx!
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#403 [09:32] <Guest11718> having troubles purchasing minecraft. wont accept my debit card
#404 [09:32] <Guest11718> i have money on it and my bank is not blocking me from using it
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#407 [09:36] <ellman2711> Hi I'm unable to run Minecraft on the laptop. It is a hp laptop with Windows 7 version. The Computer tells me that the Pixel Format is not Accelerated
#408 [09:37] <ellman2711> This is the Ubuntu Pastebin: http://paste.ubuntu.com/11936897/
#409 [09:37] <SpacePioneer> Hello ! I've a problem with my downloading. I can't install the launcher. It says me "Unable to update the Minecraft Game Launcher". I've tried to reinstall the MinecraftInstaller and to install Minecraft.exe, but there is nothing which is good... I have always the same problem. More over, i'm french so i don't understand all of what is said...
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#413 [09:39] <ellman2711> I'm German
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#417 [09:40] <SpacePioneer> Owh ! Okay ! Have you an error code ?
#418 [09:40] * PX_Ernii99 [PX_Ernii99@notlogged] has joined #minecrafthelp
#419 [09:40] * raphaelpepito120 [raphaelpepito120@notlogged] has joined #minecrafthelp
#420 [09:41] <PX_Ernii99> How can I know what's my account's mail? I don't remember that and I can't play.
#421 [09:42] <SpacePioneer> You have to remember it, there's no other solution ! --'
#422 [09:42] <Andrio> ??> PX_Ernii99 account/retrieve-name
#423 [09:42] <Absol> PX_Ernii99: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#424 [09:43] <Andrio> ↑ Try all email addresses you own there.
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#427 [09:44] <iFluffyFaze> why cant i join servers
#428 [09:44] <bombsaddon> When i try to load a world the game crashes, my minecraft is cannot "create a child event loop"
#429 [09:44] <PX_Ernii99> Thank you veryg much
#430 [09:44] <iFluffyFaze> why cant i join servers its said java.lang.NullPointerExeption
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#433 [09:45] <Afootpluto> bombsaddon, what antivirus do you have?
#434 [09:45] <iFluffyFaze> pls
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#436 [09:46] <bombsaddon> Bt, mcaffe i think
#437 [09:46] <Afootpluto> ??> bombsaddon av/mcafee/uninstall
#438 [09:46] <Absol> bombsaddon: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#439 [09:46] <Andrio> ellman2711, as far as I can find, your graphics card is old and unsupported on Windows 7.
#440 [09:46] <PX_Ernii99> I have explained bad. I remember the mail i have with my account but when I try to login with the password i had i can't, it says that the mail or the password is not the correct. But when I put my mail in the retrievename link no mail arrives to my account
#441 [09:47] <Andrio> Oh
#442 [09:47] <SpacePioneer> Hello ! I've a problem with my downloading. I can't install the launcher. It says me "Unable to update the Minecraft Game Launcher". I've tried to reinstall the MinecraftInstaller and to install Minecraft.exe, but there is nothing which is good... I have always the same problem. More over, i'm french so i don't understand all of what is said...
#443 [09:47] <bombsaddon> thanks
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#445 [09:48] <ellman2711> Andrio so i have to install a new one? Is that possible? Or do I have to buy a new computer?
#446 [09:48] <Andrio> ellman2711, I hear it's very difficult to do with a laptop..
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#449 [09:49] <ellman2711> what to do with a laptop?
#450 [09:50] <Andrio> Get a new one?
#451 [09:50] <ellman2711> Andrio You mean i need a new graphic card
#452 [09:50] <ellman2711> A better one?
#453 [09:50] <Andrio> Well, the graphics card is likely not the only bottleneck there.
#454 [09:51] <SpacePioneer> Have you tried to search on Google for your problem ? It's possible that somebody has an answer on a forum !
#455 [09:51] <ellman2711> 0.o What else?
#456 [09:51] <Andrio> 'CPU: Intel Pentium D or AMD Athlon 64 (K8) 2.6 GHz' – yours is a way short of that.
#457 [09:52] <Andrio> 'RAM: 2 GB' – barely passes.
#458 [09:52] <Andrio> Those are the stated minimum requirements.
#459 [09:54] <ellman2711> Oh I understand. So I have to buy a new laptop to play Minecraft. Shit! I thought maybe a update could save the problem but now get it. Thanx for helping.
#460 [09:55] <ellman2711> Wish you a nice weekend.
#461 [09:55] <PX_Ernii99> I remember the mail of my Minecraft account but when I try to login with the password I can't, it says that the mail or the password is not the correct. But when I put my mail in the retrievename link no mail arrives to my account. What can I do?
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#466 [10:01] <farid2005> 6i6iigijjvy
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#471 [10:10] <PX_Ernii99> I remember the mail of my Minecraft account but when I try to login with the password I can't, it says that the mail or the password is not the correct. But when I put my mail in the retrievename link no mail arrives to my account. What can I do?
#472 [10:11] <Andrio> ??> PX_Ernii99 account/send-email
#473 [10:11] <Absol> PX_Ernii99: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#476 [10:16] <PX_Ernii99> Thanks
#477 [10:17] <Edwardyugi> hi my son forget his password and also don't know his email address he is only 7 years old I am trying to help him to get his account back.
#478 [10:18] <Edwardyugi> I have been paying for his minecraft acct
#479 [10:18] <Bugboy1028> Edwardyugi, how are you keeping paying for his minecraft acct?
#480 [10:18] <Edwardyugi> He is using 2 nicks TrueViet18 and Edwardyugi
#481 [10:18] <Bugboy1028> It's only one time payment?
#482 [10:19] <Edwardyugi> He is using computer catch memorized
#483 [10:19] <Edwardyugi> his friend came to the house for his birth day and migrate his account I am guessing
#484 [10:19] <Bugboy1028> please hold
#485 [10:19] <Edwardyugi> ok
#486 [10:20] <Edwardyugi> I am paying using paypal v123nguyen@gmail.com
#487 [10:20] <Edwardyugi> I have transaction ID
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#489 [10:21] <Bugboy1028> Edwardyugi, we doesn't need your email or transcation since we're not with Mojang, but we're trying our best to find underlay cause
#490 [10:21] <Bugboy1028> ??> Edwardyugi info/volunteer
#491 [10:21] <Absol> Edwardyugi: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#492 [10:21] <Edwardyugi> ic
#493 [10:21] <Edwardyugi> thanks
#494 [10:23] <Minecraft_Boss> I have login problems with servers. It says Failed to Login: Authentication servers are currently down for maintenence. I checked help.mojang.com and it said that all servers are functioning.
#495 [10:23] <Edwardyugi> hmm
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#498 [10:24] <Bugboy1028> Minecraft_Boss, how many times did you try to log in?
#499 [10:24] <Minecraft_Boss> 3 times
#500 [10:24] <Minecraft_Boss> I also checked my internet
#501 [10:24] <Edwardyugi> now sure but around 20
#502 [10:25] <Bugboy1028> ??> Edwardyugi login/throttle
#503 [10:25] <Absol> Edwardyugi: Your login is being throttled, which will prevent you from logging in.
#504 [10:25] <Absol> Edwardyugi: You will have to wait 3 hours without logging in for it to reset.
#505 [10:25] <Bugboy1028> However
#506 [10:25] <Bugboy1028> we have no result for one of your son's account
#507 [10:25] <Edwardyugi> I wait more than 3 hours
#508 [10:25] <Edwardyugi> already
#509 [10:25] <Minecraft_Boss> Yeah I have tried that before.
#510 [10:26] <Edwardyugi> the problem is his friend migrated to email login
#511 [10:26] <Edwardyugi> and he does not know how to login at all
#512 [10:26] <Bugboy1028> Ask your son if he change it
#513 [10:26] <Edwardyugi> his older friend changed it
#514 [10:26] <Bugboy1028> change the username?
#515 [10:26] * SantiB202 [SantiB202@notlogged] has joined #minecrafthelp
#516 [10:26] <Edwardyugi> not username
#517 [10:26] <Minecraft_Boss> Me?
#518 [10:27] * Aissurria [Aissurria@notlogged] has joined #minecrafthelp
#519 [10:27] <Bugboy1028> Minecraft_Boss, not yet
#520 [10:27] <Bugboy1028> https://namemc.com/s?TrueViet18 <---
#521 [10:27] <Edwardyugi> he always used Edwardyugi and TrueViet18
#522 [10:27] <Bugboy1028> Edwardyugi, take a look
#523 [10:27] <Bugboy1028> Now I have to send you to Mojang's help team so you can regain that username
#524 [10:27] <Bugboy1028> ??> Edwardyugi account/hacked
#525 [10:27] <Absol> Edwardyugi: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#526 [10:27] <Absol> Edwardyugi: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#527 [10:28] <Edwardyugi> I sent my TransactionID
#528 [10:28] <Bugboy1028> Edwardyugi, then you have to wait
#529 [10:28] <Edwardyugi> but I don't see any response yet
#530 [10:28] <Aissurria> Are servers allowed to sell ingame ranks and perks for donations?
#531 [10:28] <Bugboy1028> When did you send email, Edwardyugi?
#532 [10:28] * Duba_Play [Duba_Play@notlogged] has joined #minecrafthelp
#533 [10:28] <Andrio> Aissurria, nope.
#534 [10:29] * Duba_Play [Duba_Play@notlogged] has quit. (Client Quit)
#535 [10:29] * Ninnjay [Ninnjay@notlogged] has joined #minecrafthelp
#536 [10:29] <Aissurria> almost every server ive been on has some form of Rank/perk donation thing
#537 [10:29] <Edwardyugi> Last night
#538 [10:30] <Ninnjay> could someone help me how to fix this Java.lang.Nullpointerexception
#539 [10:30] <Bugboy1028> Edwardyugi, They only operates Monday to Friday
#540 [10:30] <Bugboy1028> So... check on Thurday
#541 [10:31] * Damo [Damo@notlogged] has joined #minecrafthelp
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#543 [10:31] <Edwardyugi> ok thanks
#544 [10:31] <Bugboy1028> It takes 4 business day to reply to your email, Edwardyugi. This is because of a large amount of emails they got during one of server downtime
#545 [10:31] <Edwardyugi> ok
#546 [10:32] <Damo> My account has been hacked and I've just received the email back from mojang allowing me to change my password and get my account back, however when i sign onto minecraft it only lets me play on Demo mode
#547 [10:32] * cclementsjr [cclementsjr@notlogged] has joined #minecrafthelp
#548 [10:32] <Edwardyugi> thanks guys bb
#549 [10:32] * SantiB202 [SantiB202@notlogged] has quit. (Quit: Web client closed)
#550 [10:32] * Ritsuka is now known as Kaname
#551 [10:32] * Minecraft_Boss_ [Minecraft_Boss_@notlogged] has joined #minecrafthelp
#552 [10:33] <Damo> My account has been hacked and I've just received the email back from mojang allowing me to change my password and get my account back, however when i sign onto minecraft it only lets me play on Demo mode
#553 [10:33] * Aissurria [Aissurria@notlogged] has quit. (Quit: Web client closed)
#554 [10:33] <Minecraft_Boss_> Hey Bugboy1028 do you know what do with my problem?
#555 [10:34] * cclementsjr [cclementsjr@notlogged] has quit. (Client Quit)
#556 [10:34] <Bugboy1028> Minecraft_Boss_, may I have your ingame username?
#557 [10:34] <Minecraft_Boss_> 1_MinecraftBoss
#558 [10:35] <Minecraft_Boss_> exactly that
#559 [10:35] * cclementsjr [cclementsjr@notlogged] has joined #minecrafthelp
#560 [10:35] <Bugboy1028> What issues you have, Minecraft_Boss_? Can you repeat your issue to me?
#561 [10:36] * Minecraft_Boss [Minecraft_Boss@notlogged] has quit. (Ping timeout: 204 seconds)
#562 [10:36] <Damo> My account has been hacked and I've just received the email back from mojang allowing me to change my password and get my account back, however when i sign onto minecraft it only lets me play on Demo mode
#563 [10:36] <Bugboy1028> ??> Damo scold/repeat
#564 [10:36] <Absol> Damo: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#565 [10:36] <Absol> Damo: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#566 [10:37] <Damo> sorry i didn't mean to spam i had just seen you had finished talking to the other guy
#567 [10:37] <Andrio> Damo, are you sure you're entering the correct email address?
#568 [10:37] <Minecraft_Boss_> I have login problems with servers. It says Failed to login:Authentication servers are down for maintenance. But I know the servers are online and in perfect condition due to help.mojang.com saying so
#569 [10:37] <Damo> yes, i can sign on and everything but no minecraft is apparently assigned to my account
#570 [10:38] <Damo> however when i log onto minecraft my username is there but it only lets me play demo mode
#571 [10:38] <Andrio> ??> Damo account/bug/demo
#572 [10:38] <Absol> Damo: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#573 [10:39] <Damo> i have done all of that, however i tried to migrate my account across just in case it was that
#574 [10:39] <Damo> but the hacker has changed the passwords to that and i don't know what it is
#575 [10:39] * Edwardyugi [Edwardyugi@notlogged] has quit. (Quit: Web client closed)
#576 [10:40] <Andrio> And yet you can log in?
#577 [10:40] <Damo> it won't let me import my premium account but i can log into majoring but there is no game there
#578 [10:40] <Damo> mojang*
#579 [10:41] <Minecraft_Boss_> Whats your username?
#580 [10:41] <Damo> DamoGreen
#581 [10:41] * ImJustJessie [ImJustJessie@notlogged] has joined #minecrafthelp
#582 [10:41] <Minecraft_Boss_> How long have you had minecraft?
#583 [10:41] <Lord_Ralex> Damo, reply back to the Mojang email they used and tell them your issue
#584 [10:42] <Lord_Ralex> Damo, there is not much else we can do
#585 [10:42] <Andrio> DamoGreen is already a migrated account...
#586 [10:42] <ImJustJessie> My minecraft chat on servers say "unable to locate sign at (instert coords)
#587 [10:42] <Damo> i migrated it ages ago but it was just to make sure,
#588 [10:42] * PX_Ernii99 [PX_Ernii99@notlogged] has quit. (Quit: Web client closed)
#589 [10:42] <Damo> and i haven't had any email to my account other than the password change verification one
#590 [10:42] * wartower [wartower@notlogged] has joined #minecrafthelp
#591 [10:42] <Minecraft_Boss_> Btw can someone help me with my problem
#592 [10:43] <Minecraft_Boss_> I have login problems with servers. It says Failed to login:Authentication servers are down for maintenance. But I know the servers are online and in perfect condition due to help.mojang.com saying so
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#595 [10:43] <wartower> is there a number to call for customer support
#596 [10:43] <ImJustJessie> When i join a online server, it spams in chat "unable to locate sign at (coords)
#597 [10:44] * cclementsjr [cclementsjr@notlogged] has quit. (Quit: Web client closed)
#598 [10:44] <Damo> on minecraft.net it is saying that my user is not found
#599 [10:44] <Minecraft_Boss_> Try contacting a admin to move you out of there
#600 [10:44] <Minecraft_Boss_> Like the server admin
#601 [10:44] <ImJustJessie> are you telling that to me/
#602 [10:44] <Minecraft_Boss_> Yes
#603 [10:45] <Minecraft_Boss_> what server are you on?
#604 [10:45] <Andrio> Damo, you can't change your password on minecraft.net
#605 [10:45] <Andrio> Instead, do it on mojang.com
#606 [10:45] <ImJustJessie> i was on mineplex, before it was like that alsow hen i was on hypixel
#607 [10:45] <Damo> i know that but it doesn't even recognise the username and i have been doing that, but i cant import the account because the hacker probably changed my username
#608 [10:46] <Minecraft_Boss_> Try the account recovery system
#609 [10:46] * wartower [wartower@notlogged] has quit. (Client Quit)
#610 [10:47] <Minecraft_Boss_> Try https://help.mojang.com/customer/portal/emails/new Damo
#611 [10:47] <Minecraft_Boss_> And try https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo
#612 [10:48] <Minecraft_Boss_> Damo when did you get mc?'
#613 [10:48] <Damo> I've just been through all of that and already waited 4 days
#614 [10:48] <Minecraft_Boss_> Damo when did you get mc?
#615 [10:49] <Damo> 16th Feb 2014
#616 [10:49] <Lord_Ralex> Damo, like I said: reply back to the email Mojang sent you regarding your previous issue
#617 [10:49] <Lord_Ralex> We cannot do anything here.
#618 [10:49] <Lord_Ralex> (Which means people who are trying should stop, cause it's going nowhere)
#619 [10:49] <Damo> the email that they sent me is not one that you can reply to
#620 [10:49] * ImJustJessie [ImJustJessie@notlogged] has quit. (Ping timeout: 204 seconds)
#621 [10:49] <Lord_Ralex> Damo, so, you simply got a password reset email? Not from Customer Support?
#622 [10:49] <Minecraft_Boss_> Did you transferr it from minecraft.net to mojang or accidently refund it?
#623 [10:50] <Damo> I know i migrated it ages ago i haven't received any email about a refund, and yes i haven't got anything from customer support
#624 [10:50] <Minecraft_Boss_> hmm
#625 [10:50] <Lord_Ralex> Damo, then wait for them to reply back to you.
#626 [10:51] <Damo> ok then, its just been over 4 days now :) but thanks anyway
#627 [10:51] <Minecraft_Boss_> hey Lord_Ralex Can you help me with a problem i have?
#628 [10:52] <Minecraft_Boss_> I have login problems with servers. It says Failed to login:Authentication servers are down for maintenance. But I know the servers are online and in perfect condition due to help.mojang.com saying so
#629 [10:52] <Minecraft_Boss_> brb
#630 [10:53] * joe [joe@notlogged] has joined #minecrafthelp
#631 [10:54] <Bugboy1028> ??> joe av/mcafee/uninstall
#632 [10:54] * iPeer [iPeer@notlogged] has joined #minecrafthelp
#633 [10:54] <Absol> joe: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#634 [10:54] <joe> http://paste.ubuntu.com/11937233/
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#638 [10:55] <Bugboy1028> joe, follow Absol's direction
#639 [10:55] <Minecraft_Boss_> Can you help me bugboy?
#640 [10:56] <Bugboy1028> Minecraft_Boss_, what kind of issue are you having?
#641 [10:56] * sohamneedshelp [sohamneedshelp@notlogged] has joined #minecrafthelp
#642 [10:56] <Minecraft_Boss_> I have login problems with servers. It says Failed to login:Authentication servers are down for maintenance. But I know the servers are online and in perfect condition due to help.mojang.com saying so
#643 [10:56] <Bugboy1028> May I have your username?
#644 [10:57] <Minecraft_Boss_> 1_MinecraftBoss
#645 [10:57] <Bugboy1028> ..
#646 [10:57] <Bugboy1028> What server are you trying to connect to?
#647 [10:57] <Minecraft_Boss_> ???
#648 [10:57] <Bugboy1028> What servers are you trying to connect to?
#649 [10:57] <Minecraft_Boss_> pvp.thearchon.net and play.blockville.net
#650 [10:58] * minecraftmax42 [minecraftmax42@notlogged] has quit. (Client Quit)
#651 [10:58] <sohamneedshelp> I keep getting this error: java.lang.NullPointerException: group
#652 [10:59] <sohamneedshelp> Any fix
#653 [10:59] <Minecraft_Boss_> They are both online and working
#654 [10:59] <joe> bugboy i that all?
#655 [10:59] * ExtremeBot [ExtremeBot@notlogged] has joined #minecrafthelp
#656 [10:59] <sohamneedshelp> I keep getting this error: java.lang.NullPointerException: group
#657 [10:59] <sohamneedshelp> even though my internet is working fine
#658 [11:00] <Bugboy1028> Minecraft_Boss_, this is so weird..
#659 [11:00] <Bugboy1028> Ah.
#660 [11:00] <Bugboy1028> ??> Minecraft_Boss_ tools/hjt
#661 [11:00] <Absol> Minecraft_Boss_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#662 [11:00] <Absol> Minecraft_Boss_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#663 [11:00] <Bugboy1028> Something must be blocking the connections of Auth servers
#664 [11:00] <Minecraft_Boss_> k thanks
#665 [11:00] <Minecraft_Boss_> brb
#666 [11:00] <joe> what about me
#667 [11:01] <sohamneedshelp> I keep getting this error: java.lang.NullPointerException: group
#668 [11:01] <Bugboy1028> sohamneedshelp, follow Absol's directions
#669 [11:02] <Bugboy1028> [11:54:12] <@Absol> joe: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#670 [11:02] <joe> http://paste.ubuntu.com/11937233/
#671 [11:02] <Bugboy1028> That's all
#672 [11:02] <Bugboy1028> BEcause mcafee is blocking Minecraft auth servers
#673 [11:02] <sohamneedshelp> ok
#674 [11:04] <Minecraft_Boss_> http://paste.ubuntu.com/11937328/
#675 [11:06] <Bugboy1028> wait....
#676 [11:07] * jojo_ [jojo_@notlogged] has joined #minecrafthelp
#677 [11:07] <Bugboy1028> Minecraft_Boss_, you will get my ctcp version, so please ignore next line
#678 [11:07] <Bugboy1028> huh
#679 [11:07] <Bugboy1028> Clever McAfee then
#680 [11:07] <Bugboy1028> ??> Minecraft_Boss_ av/mcafee/!
#681 [11:07] <Bugboy1028> ??> Minecraft_Boss_ av/mcafee/uninstall
#682 [11:07] <Absol> Minecraft_Boss_: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#683 [11:08] <Minecraft_Boss_> on it
#684 [11:08] <Minecraft_Boss_> brb
#685 [11:08] <Bugboy1028> Minecraft_Boss_, McAfee is blocking your connections
#686 [11:08] <Minecraft_Boss_> done
#687 [11:10] * slimaly31 [slimaly31@notlogged] has joined #minecrafthelp
#688 [11:10] <Minecraft_Boss_> Thanks! have a nice day!
#689 [11:10] <Bugboy1028> IT works?
#690 [11:10] <Minecraft_Boss_> Yeah
#691 [11:10] <Bugboy1028> Awesome
#692 [11:10] <Minecraft_Boss_> Thanks have a nice day
#693 [11:10] * Minecraft_Boss_ [Minecraft_Boss_@notlogged] has quit. (Quit: Web client closed)
#694 [11:11] * jojo_ [jojo_@notlogged] has quit. (Ping timeout: 204 seconds)
#695 [11:11] <slimaly31> I have reset my password on mojang.com and it is telling me invalid username/password. can anyone advise me of why? I am literally typing the correct password each time
#696 [11:11] * Jimbo [Jimbo@notlogged] has joined #minecrafthelp
#697 [11:12] * Alisson [Alisson@notlogged] has joined #minecrafthelp
#698 [11:12] <Bugboy1028> ??> Jimbo av/mcafee/uninstall
#699 [11:12] <Absol> Jimbo: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#700 [11:12] <Bugboy1028> Hello Alisson! Your Minecraft Client is too old to support Minecraft
#701 [11:15] <Bugboy1028> So
#702 [11:15] <Bugboy1028> if you want to keep on playing you have to downgrade the minecraft
#703 [11:16] <Bugboy1028> ??> Alisson minecraft/change-version
#704 [11:16] * Red__ [Red__@notlogged] has joined #minecrafthelp
#705 [11:16] <Bugboy1028> Hello Red__! Your Minecraft Client is too old to support Minecraft
#706 [11:16] <Bugboy1028> ..
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#708 [11:17] * sohamneedshelp [sohamneedshelp@notlogged] has quit. (Ping timeout: 204 seconds)
#709 [11:17] * slimaly31 [slimaly31@notlogged] has quit. (Quit: Web client closed)
#710 [11:17] <Andrio> ?
#711 [11:18] <Bugboy1028> I meant to say Operation System
#712 [11:18] <Bugboy1028> They are both using XP version
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#714 [11:19] * creperinfierno [creperinfierno@notlogged] has joined #minecrafthelp
#715 [11:20] <Bugboy1028> Hello creperinfierno! Your Operation System is too old to support Minecraft
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#717 [11:21] * Jimbo_ [Jimbo_@notlogged] has joined #minecrafthelp
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#721 [11:21] * Jimbo [Jimbo@notlogged] has joined #minecrafthelp
#722 [11:22] <Bugboy1028> ??> Jimbo_ av/mcafee/uninstall
#723 [11:22] <Absol> Jimbo_: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#724 [11:22] <nuran> unable to connect to lan
#725 [11:22] <Bugboy1028> ??> Jimbo av/mcafee/uninstall
#726 [11:22] <Absol> Jimbo: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#727 [11:23] <Bugboy1028> nuran, connect to lan server with someone's else server next to you?
#728 [11:23] <nuran> ok
#729 [11:23] * Kaname is now known as Ritsuka
#730 [11:24] * ProfessorDrMiner [ProfessorDrMiner@notlogged] has joined #minecrafthelp
#731 [11:24] <Bugboy1028> nuran, I'm not sure what exactly you need help with
#732 [11:25] * joe [joe@notlogged] has quit. (Ping timeout: 204 seconds)
#733 [11:26] <ProfessorDrMiner> Hi I have trouble with starting Minecraft... I think my Pixel format isn't accelrated, here is a pastebin link to my dxdiag log http://pastebin.com/APv6fzDL
#734 [11:28] * _DaviCraft [_DaviCraft@notlogged] has joined #minecrafthelp
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#739 [11:29] <Bugboy1028> ProfessorDrMiner, on it
#740 [11:30] <ProfessorDrMiner> Ok I hope you can solve it :3
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#744 [11:31] <Bugboy1028> ProfessorDrMiner, did you recentely update to Windows 7?
#745 [11:32] <ProfessorDrMiner> No
#746 [11:33] <Bugboy1028> When did you get this laptop?
#747 [11:33] * aj_ [aj_@notlogged] has quit. (Client Quit)
#748 [11:34] <ProfessorDrMiner> It isn't a laptop
#749 [11:34] <Bugboy1028> It's pc tower I see
#750 [11:34] <ProfessorDrMiner> But I think ~3 months ago
#751 [11:38] <Bugboy1028> where did you buy it?
#752 [11:39] <ProfessorDrMiner> I don't know it's a little bit old it was my old PC then I switched to a Laptop but it broke, so I'm using it again
#753 [11:39] <Bugboy1028> I cannot find proper drivers for your computer
#754 [11:39] <Bugboy1028> maybe someone else can
#755 [11:40] <ProfessorDrMiner> I also didn't find any drivers
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#757 [11:52] * B3nj12003 [B3nj12003@notlogged] has joined #minecrafthelp
#758 [11:53] <B3nj12003> Can you please help me? I would like to download the digimon mod for minecraft and I keep hitting a brickwall.
#759 [11:56] <B3nj12003> I need to download the digimon mod and cant find one without a virus attached. Can anyone point me in the right direction?
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#761 [11:59] * CiroV44 [CiroV44@notlogged] has joined #minecrafthelp
#762 [12:00] <CiroV44> hello
#763 [12:00] * GabSik [GabSik@notlogged] has joined #minecrafthelp
#764 [12:00] <CiroV44> http://paste.ubuntu.com/11937626/
#765 [12:00] * GabSik [GabSik@notlogged] has quit. (Client Quit)
#766 [12:00] <CiroV44> please help
#767 [12:00] * mspoll [mspoll@notlogged] has joined #minecrafthelp
#768 [12:00] <CiroV44> any staff on?
#769 [12:01] <CiroV44> oh sorry just ready the red letters, My problem is that everytime i press launch it crashes
#770 [12:01] * nuran [nuran@notlogged] has quit. (Quit: Web client closed)
#771 [12:02] <CiroV44> it has told me that the pixel format is not accelerated but i already updated the graphics card
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#774 [12:02] <mspoll> hi when i tried to log in to mojang today, it told me the password was incorrect, but when i changed my password it still didnt work... what can i do?
#775 [12:03] <Zack> What is going to be the differences in minecraft 10 beta compared to the current pc version? also will the release on the 29th on Windows 10 also be in the beta price drop? (this is in the UK)
#776 [12:04] <CiroV44> http://paste.ubuntu.com/11937626/
#777 [12:04] <CiroV44> explanation above
#778 [12:05] <Zack> what is that?
#779 [12:05] <CiroV44> my game crashes once i press launch
#780 [12:06] * iamtheletter13 [iamtheletter13@notlogged] has joined #minecrafthelp
#781 [12:06] <CiroV44> i already updated the graphics card and it still says the pixel format is not accelerated
#782 [12:06] <CiroV44> and i have a server soccer game in 30 min... i need to fix this soon
#783 [12:06] <iamtheletter13> I'm trying to purchase minecraft, but my card isn't working.
#784 [12:07] <iamtheletter13> I've already contacted my bank.
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#787 [12:08] <CiroV44> i have an HP computer if that is what Bugboy is asking for
#788 [12:08] <CiroV44> intel is what i updated
#789 [12:09] <iamtheletter13> HP Something, it runs Windows 8
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#792 [12:10] <CiroV44> http://paste.ubuntu.com/11937626/
#793 [12:10] <CiroV44> my game crashes once i press launch
#794 [12:10] <CiroV44> i already updated the graphics card and it still says the pixel format is not accelerated
#795 [12:11] <CiroV44> i have an HP computer if that is what Bugboy is asking for
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#799 [12:12] <bryan> i can't login to my account
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#802 [12:12] <CiroV44> i have an HP computer if that is what Bugboy is asking for
#803 [12:12] <CiroV44> http://paste.ubuntu.com/11937626/
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#805 [12:13] <CiroV44> my game crashes once i press launch
#806 [12:13] <CiroV44> i already updated the graphics card and it still says the pixel format is not accelerated
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#809 [12:13] <bryan> i can't access my account
#810 [12:13] <bryan> why
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#813 [12:15] <mspoll> hi when i tried to log in to mojang today, it told me the password was incorrect, but when i changed my password it still didnt work... what can i do?
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#815 [12:17] <bryan> mspo11 that is happening to me to idk what to do
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#818 [12:20] <CiroV44> http://paste.ubuntu.com/11937626/
#819 [12:20] <CiroV44> explanation above
#820 [12:24] * MagnanimousRogue [MagnanimousRogue@notlogged] has joined #minecrafthelp
#821 [12:24] <MagnanimousRogue> Hello?
#822 [12:24] <MagnanimousRogue> I have an issue with updating my Minecraft launcher
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#827 [12:25] <MagnanimousRogue> Whenever I open my Minecraft launcher, it shows "Unable to update the minecraft game launcher
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#829 [12:25] <MagnanimousRogue> Can anyone help me? I tried deleting my .minecraft and uninstalling MC
#830 [12:25] <MagnanimousRogue> Nothing is working
#831 [12:26] <CiroV44> good luck with getting someone i have been waiting for 30 min
#832 [12:27] <MagnanimousRogue> Wow
#833 [12:27] <MagnanimousRogue> Alright I guess this is useless then
#834 [12:27] <MagnanimousRogue> Good bye
#835 [12:27] <CiroV44> GL
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#849 [12:36] <titanolan> Hi , there are someone who can help me ? ^^ I have a problem with my launcher , Everytime i clic on "play" the launcher disappears and the launcher come back to send me a Minecraft Crash Report .. I'm not really good in english and the only solutions i found on the web is useles .. I serch everywhere but ..
#850 [12:37] * creeperch4r [creeperch4r@notlogged] has quit. (Quit: Web client closed)
#851 [12:37] <titanolan> If someone can help me pleaze ! (a)
#852 [12:38] <CiroV44> bruh i have been waiting for 30 min....
#853 [12:38] <CiroV44> http://paste.ubuntu.com/11937626/
#854 [12:38] * scafton14 [scafton14@notlogged] has joined #minecrafthelp
#855 [12:38] <titanolan> Ah ! I don't think i have enough time X')
#856 [12:38] <titanolan> I can wait for the moment ^^'
#857 [12:38] <titanolan> I can wait for the moment ^^'
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#859 [12:38] <Afootpluto> CiroV44, download and install https://downloadcenter.intel.com/download/24870
#860 [12:39] <titanolan> paste.ubuntu.com/11937762/
#861 [12:39] <titanolan> http://paste.ubuntu.com/11937762/
#862 [12:40] <Afootpluto> titanolan, download and install http://www.nvidia.com/download/driverResults.aspx/82467/en-us
#863 [12:40] <CiroV44> it brings me to a page with inter. exp and intel.zip
#864 [12:40] <Afootpluto> CiroV44, download the .exe
#865 [12:40] <titanolan> Thank you Afootpluto
#866 [12:40] <Afootpluto> you're welcome
#867 [12:41] <CiroV44> afoot
#868 [12:41] <Afootpluto> yes?
#869 [12:41] <CiroV44> you see i already followed the intrusction given and i downloaded the intel graphics updater
#870 [12:41] <CiroV44> is this new link any different?
#871 [12:42] <Afootpluto> CiroV44, download the one i just linked
#872 [12:42] <Afootpluto> CiroV44, download and install https://downloadcenter.intel.com/download/24870
#873 [12:42] <CiroV44> ok downloading ty
#874 [12:42] <CiroV44> will you be around in case it doesnt work?
#875 [12:43] <titanolan> It will not be fun all days
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#877 [12:44] <Bugboy1028> ??> silva av/mcafee/uninstall
#878 [12:44] <Absol> silva: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#880 [12:46] <titanolan> I have a question , the launcher probleme can be made by our cumputer protect?
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#882 [12:46] <CiroV44> it did not work
#883 [12:46] <Afootpluto> titanolan, not the issue you are facing?
#884 [12:47] <Afootpluto> CiroV44, did you run the program?
#885 [12:47] <titanolan> Simple question ^
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#887 [12:47] <titanolan> I'm downloding
#888 [12:47] <Afootpluto> titanolan, no it wont for the issue you are facing
#889 [12:47] <CiroV44> it said it was not the correct for this computer
#890 [12:47] <titanolan> Okey ! :)
#891 [12:47] <titanolan> Thanks again
#892 [12:48] * MrSillyPAnts [MrSillyPAnts@notlogged] has joined #minecrafthelp
#893 [12:49] <Afootpluto> ??> CiroV44 oem/dell/service-tag
#894 [12:49] <Absol> CiroV44: You can find your Service Tag here: http://www.dell.com/support/contents/us/en/19/category/Product-Support/Self-support-Knowledgebase/locate-service-tag
#895 [12:49] * MrSillyPAnts [MrSillyPAnts@notlogged] has quit. (Client Quit)
#896 [12:50] <CiroV44> ok i have the service tag
#897 [12:51] <CiroV44> 3968801750
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#899 [12:52] <cansalli> h
#900 [12:53] <Afootpluto> CiroV44, download and install http://downloads.dell.com/FOLDER02644000M/1/Video_Driver_5F8YF_WN_10.18.10.3945_A02.EXE
#901 [12:54] <cansalli> Help me can not game minecraft i log in minecraft after minecraft stop
#902 [12:54] <Afootpluto> cansalli, does it give you a error?
#903 [12:55] <cansalli> plizz help i will PLAY MINECRAFT I CAN NOT GAME MINECRAFT
#904 [12:58] <cansalli> PLIZZ HELP
#905 [12:59] <Afootpluto> cansalli, does it give you a error?
#906 [12:59] <cansalli> WHAT M3EE CAN
#907 [12:59] <CiroV44> do i install or extract?
#908 [12:59] <cansalli> what i can so
#909 [13:00] <cansalli> i have
#910 [13:00] <Afootpluto> CiroV44, install
#911 [13:00] <Afootpluto> cansalli, i need the error
#912 [13:01] <titanolan> It's work , thank you very much ! :D
#913 [13:04] <Pangea> .m antarescraft.com
#914 [13:04] <PangeaBot> (Pangea) That's not a valid Minecraft username, UUID, or server IP.
#915 [13:04] <Pangea> wrong channel, sorry
#916 [13:04] <Afootpluto> #fail
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#920 [13:08] * eren [eren@notlogged] has joined #minecrafthelp
#921 [13:08] <InsTiincTexo> [Server Connector #1/ERROR]: Couldn't connect to server java.lang.NullPointerException: group at io.netty.bootstrap.AbstractBootstrap.group(AbstractBootstrap.java:80) ~[netty-all-4.0.23.Final.jar:4.0.23.Final] at ek.a(SourceFile:264) ~[1.8.7.jar:?] at awz$1.run(SourceFile:59) [1.8.7.jar:?]
#922 [13:08] <InsTiincTexo> fix it
#923 [13:08] * eren is now known as Guest8232
#924 [13:09] <Afootpluto> InsTiincTexo, what antivurs do you have?
#925 [13:09] <InsTiincTexo> avast
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#927 [13:09] <Afootpluto> ??> InsTiincTexo tools/hjt
#928 [13:09] <Absol> InsTiincTexo: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#929 [13:09] <Absol> InsTiincTexo: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#932 [13:12] <InsTiincTexo> http://paste.ubuntu.com/11937962/
#933 [13:12] <InsTiincTexo> There you go
#934 [13:13] <Afootpluto> ??> InsTiincTexo av/adwcleaner
#935 [13:13] <Absol> InsTiincTexo: ADWCleaner is an utility to clean a PC which is infested with malware.
#936 [13:13] <Absol> InsTiincTexo: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
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#939 [13:15] <InsTiincTexo> Im trusting that none of that stuff is compromising
#940 [13:15] <GreyVulpine> It's perfectly safe
#941 [13:15] <InsTiincTexo> You coulda given me so many viruses
#942 [13:15] <InsTiincTexo> You coulda given me so many viruses
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#944 [13:17] <nikkita> my minecraft only play demo, but I buy an year ago and play without problems, anybody can help me please
#945 [13:17] <Afootpluto> ??> nikkita account/bug/demo
#946 [13:17] <Absol> nikkita: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#948 [13:18] <InsTiincTexo> Absol how do I use this thing you gave me
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#950 [13:19] <nikkita> ok thanks
#951 [13:19] <nikkita> can't help I have already see that
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#954 [13:20] <Afootpluto> ??> nikkita account/send-email
#955 [13:20] <Absol> nikkita: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#956 [13:20] <Afootpluto> InsTiincTexo, click scan then clean
#957 [13:22] * InsTiincTexo [InsTiincTexo@notlogged] has quit. (Ping timeout: 204 seconds)
#958 [13:22] <nikkita> ok Imwill try!
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#961 [13:26] <InsTiincTexo> Hey absol it's still not working
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#964 [13:27] <MinecraftXYT> I bought Minecraft years ago and now I want to play it again, but when i put my nickname,it says that it doesnt exist, but i have already play with it, can you help me ?
#965 [13:28] <InsTiincTexo> Try using your email
#966 [13:28] <MinecraftXYT> i just put it and it dont recognised it
#967 [13:28] <MinecraftXYT> could you see if my nickname is ok ?
#968 [13:29] <InsTiincTexo> Are you typing it in correctly>
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#970 [13:29] <MinecraftXYT> or telling me my email ?
#971 [13:29] <MinecraftXYT> yes
#972 [13:29] <MinecraftXYT> i put it correctly
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#974 [13:29] <Bugboy1028> ??> FeraGamerBR av/mcafee/uninstall
#975 [13:29] <Absol> FeraGamerBR: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#979 [13:30] <MinecraftXYT> heey!
#980 [13:33] <MinecraftXYT> is someone there?
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#983 [13:34] <MinecraftXYT> i have a minecraft account and i have played it it
#984 [13:34] * _Sh4dow [_Sh4dow@notlogged] has joined #minecrafthelp
#985 [13:35] <GreyVulpine> MinecraftXYT - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#986 [13:35] <MinecraftXYT> but i leave it for a year
#987 [13:35] <MinecraftXYT> i have a minecraft account
#988 [13:35] <MinecraftXYT> but i leave it for a year
#989 [13:35] <MinecraftXYT> and i want to know if my nickname has change or something
#990 [13:35] * sethraven [sethraven@notlogged] has joined #minecrafthelp
#991 [13:35] <MinecraftXYT> because i put it and it doesnt recognised
#992 [13:35] <GreyVulpine> MinecraftXYT - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#993 [13:36] <MinecraftXYT> i dont remember my e-mail used in my Minecraft account
#994 [13:36] <sethraven> i need to change the email on my account and cant figure it out
#995 [13:37] <GreyVulpine> MinecraftXYT - Then please email Mojang's Customer Support
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#997 [13:37] <GreyVulpine> MinecraftXYT - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#998 [13:37] <GreyVulpine> sethraven - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1001 [13:40] <sethraven> ok it wants an id # thats in my old email that has been deleted
#1002 [13:41] <GreyVulpine> sethraven - You can recover it by following the instructions at: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
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#1006 [13:45] <Bugboy1028> Hello Seelia! Your Operation System is too old to support Minecraft
#1007 [13:46] <artisteevee101> hey I'm trying to get pixelmon on my minecraft, but it crashs saying out of memory I go to the help thing and do what it says but its not working, can anyone help?
#1008 [13:46] <GreyVulpine> Sorry, we don't support mods here
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#1011 [13:48] <Seelia> Hello guys. Can someone help me with minecraft version 1.5.2? When I try to run the game, a small window appears; "An internal error occured (error code: 7)". I've been searching for two hours now , and didn't find anything...
#1012 [13:50] <Seelia> ...So I come to seek help here.
#1013 [13:50] <sethraven> what is a skrill #
#1014 [13:51] * potatogamer2000 [potatogamer2000@notlogged] has quit. (Quit: Web client closed)
#1015 [13:51] <GreyVulpine> sethraven - It's all explained on that page
#1016 [13:51] <GreyVulpine> Seelia - What version of windows are you on?:
#1017 [13:52] <Seelia> Still Win XP.
#1018 [13:53] <GreyVulpine> Seelia - Run command prompt as administrator, do: sfc /scannow to ensure window's system files are correct. Then try minecraft again
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#1020 [13:54] <sethraven> all i want to do is get my password and i cant do that because the old email is no more i want to change it but i have to go through a lot of stuff i dont have a skrill # the minecraft account was a gift years ago so i dont know any of that info
#1021 [13:54] <Seelia> Ok, I'll try that. Thank you for your help.
#1022 [13:54] <GreyVulpine> sethraven - Then email Mojang, and hope they can help you without a transaction ID
#1023 [13:54] <Xpers_Gaming> how can i desactive the tree question cause i a not acces to my account and my email have been desactivate
#1024 [13:54] <GreyVulpine> Xpers_Gaming - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1026 [13:55] <limegreengirl34> can you guys help me with a mod pack or no?
#1027 [13:55] <GreyVulpine> limegreengirl34 - We do not help with mods here
#1028 [13:55] <limegreengirl34> okay thnx
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#1032 [13:56] <MrFougere> Salut
#1033 [13:57] <MrFougere> Comment faire pour lancer mon minecraft alors que le launcher n arrete pas de faire des crashs reports ?
#1034 [13:57] <kipmaster02> I cant open my minecraft because of an issue with my drivers. What can I do?
#1035 [13:58] * MegaWolf [MegaWolf@notlogged] has joined #minecrafthelp
#1036 [13:58] <kipmaster02> I already updeate them and the issue persist
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#1041 [14:01] <MrFougere> reports*
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#1043 [14:01] <Erica> minecraft wont let me log in but i am sure that my passwords and stuff are correct because i was just on last night.. any advice???
#1044 [14:01] <itslegitnow> i just got this crash report
#1045 [14:01] <itslegitnow> ---- Minecraft Crash Report ---- // This doesn't make any sense! Time: 7/25/15 12:15 PM Description: Unexpected error java.lang.IndexOutOfBoundsException at java.nio.Buffer.checkIndex(Buffer.java:540) at java.nio.DirectIntBufferU.get(DirectIntBufferU.java:253) at net.minecraft.client.renderer.RenderGlobal.func_72712_a(RenderGlobal.java:350) at net.minecraft.client.renderer.RenderGlobal.func_72732_a(RenderGlobal.java:294
#1046 [14:02] <MrFougere> J ai pareil
#1047 [14:03] <Erica> minecraft wont let me log in but i am sure that my passwords and stuff are correct because i was just on last night.. any advice???
#1048 [14:03] <Erica> minecraft wont let me log in but i am sure that my passwords and stuff are correct because i was just on last night.. any advice???
#1049 [14:03] <Erica> minecraft wont let me log in but i am sure that my passwords and stuff are correct because i was just on last night.. any advice???
#1050 [14:03] <Erica> minecraft wont let me log in but i am sure that my passwords and stuff are correct because i was just on last night.. any advice???
#1051 [14:03] <itslegitnow> -- Head -- Stacktrace: at java.nio.Buffer.checkIndex(Buffer.java:540) at java.nio.DirectIntBufferU.get(DirectIntBufferU.java:253) at net.minecraft.client.renderer.RenderGlobal.func_72712_a(RenderGlobal.java:350) at net.minecraft.client.renderer.RenderGlobal.func_72732_a(RenderGlobal.java:294) at net.minecraft.client.Minecraft.func_71353_a(Minecraft.java:2216) at net.minecraft.client.Minecraft.func_71403_a(Minecraft.java
#1052 [14:03] * Lord_Ralex kicked Erica from #minecrafthelp (Reason: rica :Erica)
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#1054 [14:03] <MrFougere> Plagia
#1055 [14:03] <Bugboy1028> ??> itslegitnow scold/repeat
#1056 [14:03] <Absol> itslegitnow: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#1057 [14:03] <Absol> itslegitnow: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#1058 [14:04] <itslegitnow> i didnt repeat, they were two different parts
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#1061 [14:04] <Bugboy1028> ??> itslegitnow paste
#1062 [14:04] <Absol> itslegitnow: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1063 [14:05] <MrFougere> Je l ai fais mais sa ma ammene ici
#1064 [14:05] <donaruma> minecraft isnt letting me log in... i know my passwords and stuff too. idk whats wrong. help??
#1065 [14:06] <itslegitnow> http://paste.ubuntu.com/11938241/
#1066 [14:06] <itslegitnow> thats the ubuntu paste
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#1074 [14:09] <kipmaster02> http://paste.ubuntu.com/11938176/
#1075 [14:09] <yasin33125> hi my minecraft does not work because of my graphics driver but i have updated it and then it gave me the same error
#1076 [14:09] <yasin33125> i have a nvidia GeForce 7000M
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#1078 [14:11] <yasin33125> http://paste.ubuntu.com/11938245/
#1079 [14:11] <kipmaster02> I have Intel
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#1095 [14:23] <serixon132> Hello, I am receiving charges from my Minecraft account (about $2-3 a couple times a day) and I am not sure what this is from. My card was charged the initial $26.95 and I have not purchased any special features or realms.
#1096 [14:25] <serixon132> I would like these charges removed, or I am going to deactivate my account entirely and request for a refund for the whole game because I have only had this game for 5 days and I can't have this charging me three times a day
#1097 [14:29] <Afootpluto> serixon132, where did you buy minecraft?
#1098 [14:30] <serixon132> I bought it from my Mac on the Mojang website
#1099 [14:30] * Narolth [Narolth@notlogged] has joined #minecrafthelp
#1100 [14:30] <Afootpluto> ??> serixon132 mojang/email
#1101 [14:30] <Absol> serixon132: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1102 [14:30] <Absol> serixon132: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1103 [14:31] <serixon132> Okay, I have already sent them a message, I just do not want to keep getting these charges until they answer because it's already charged me about $10 sporadically throughout the day
#1104 [14:32] <Afootpluto> serixon132, you will have to wait for mojang to respond
#1105 [14:33] <Afootpluto> did you buy minecraft from minecraft.net?
#1106 [14:34] <serixon132> Yes
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#1110 [14:35] <Afootpluto> then you will have to wait for mojang to respond
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#1114 [14:39] <Narolth> having a problem with generator-settings={"useMonuments"\:false} actually stopping monuments from spawning, using 1.8.7 server, if I build the server.properties file with level-type=CUSTOMIZED before the json data it appears to work, however the server re-writes the file to have the json data on line 6 of the file, and the problem begins to occur in non populated area's of the server, any thoughts ? would making the ser
#1115 [14:39] <Bugboy1028> ??> PeterDutch av/mcafee/uninstall
#1116 [14:39] <Absol> PeterDutch: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1117 [14:40] <Afootpluto> Bugboy1028, ?
#1118 [14:40] <PeterDutch> minecraft_server.1.8.7 crashes on windows 8, as soon as the GUI appears. Any suggestions?
#1119 [14:41] <Afootpluto> PeterDutch, are you using the .exe or the .jar?
#1120 [14:41] <PeterDutch> exe
#1121 [14:41] <Afootpluto> PeterDutch, i will suggest using the .jar
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#1124 [14:42] <PeterDutch> Afootpluto, Okay thanks I will try that
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#1126 [14:42] <Bugboy1028> ??> Hull av/mcafee/uninstall
#1127 [14:42] <Absol> Hull: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#1129 [14:43] <Afootpluto> Bugboy1028, what are you doing?
#1130 [14:46] * Ollieisepic [Ollieisepic@notlogged] has joined #minecrafthelp
#1131 [14:47] <Ollieisepic> im having problems streaming to twitch i never tried it before
#1132 [14:47] <Afootpluto> Ollieisepic, what is the issue?
#1133 [14:48] <Ollieisepic> On my settings in broadcasting settings it says "unable to load the libraries needed for the integrated twitch broadcasting service"
#1134 [14:49] <Ollieisepic> i am on linux
#1135 [14:49] <Ollieisepic> what?
#1136 [14:49] <Ollieisepic> what does ctcp mean?
#1137 [14:49] <Afootpluto> let me check something
#1138 [14:49] <Ollieisepic> ok
#1139 [14:50] <Afootpluto> client to client protocol
#1140 [14:50] <Ollieisepic> so how can i help you
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#1142 [14:50] <Afootpluto> in-game streaming is not supported on linux
#1143 [14:51] <Ollieisepic> oh
#1144 [14:51] <Ollieisepic> didnt know that thanks anyway
#1145 [14:51] <Afootpluto> you're welcome
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#1147 [14:51] <Ollieisepic> so theres no way i can stream?
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#1149 [14:52] <Bugboy1028> ??> hai av/mcafee/uninstall
#1150 [14:52] <Absol> hai: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1151 [14:52] <Afootpluto> Ollieisepic, you can use another program to stream
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#1153 [14:53] <Ollieisepic> what program
#1154 [14:53] <Ollieisepic> still on twitch?
#1155 [14:53] <PeterDutch> Afootpluto, do you need minecraft_server if you just want to play a multiplayer game on a local network?
#1156 [14:53] <Afootpluto> Ollieisepic, yes, there is other programs you can use to stream to twitch
#1157 [14:54] * gualgi [gualgi@notlogged] has joined #minecrafthelp
#1158 [14:54] <gualgi> hola
#1159 [14:54] <Afootpluto> PeterDutch, i recommend using a server for lan games
#1160 [14:54] <Afootpluto> gualgi, hi
#1161 [14:54] * mhall761 [mhall761@notlogged] has joined #minecrafthelp
#1162 [14:54] <gualgi> ey esque tengo un problema para abrir mi maincra
#1163 [14:54] <Ollieisepic> Afootpluto which program should i use? where should i get it?
#1164 [14:54] <Afootpluto> gualgi, english please
#1165 [14:55] <gualgi> mmmm ok
#1166 [14:55] <Afootpluto> Ollieisepic, that is beyond the scope of this chat
#1167 [14:55] <Ollieisepic> ok
#1168 [14:55] <gualgi> I have a problem
#1169 [14:55] <Afootpluto> gualgi, what is the issue?
#1170 [14:56] <gualgi> when I open minecraft says a mistake you have skype? and we speak better?
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#1173 [14:56] <Afootpluto> gualgi, we dont help over skype
#1174 [14:56] <mhall761> i am tring to let my dautherplay relems and it keeps turning off my card. i pad for a prepaid card and now she cant play
#1175 [14:56] <gualgi> a ok
#1176 [14:57] <dd> why do i keep crashing
#1177 [14:57] <dd> ??????
#1178 [14:57] <Afootpluto> mhall761, what does it say?
#1179 [14:57] <Afootpluto> ??> dd launcher/crash-log
#1180 [14:57] <Absol> dd: We need to see your crash log, which appears after a crash.
#1181 [14:57] <Absol> dd: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1183 [14:58] <mhall761> can not be charged and also my back turns off my card and calls me about fraud
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#1185 [14:59] <dd> why do i keep crashing
#1186 [14:59] <mhall761> how do i give her permission with out using my credit card
#1187 [14:59] <dd> ???
#1188 [14:59] <gualgi> we' were sorry , but it seems there was an error while trying to render aspect of the game
#1189 [15:00] <dd> anyone help me pks
#1190 [15:00] <dd> pls
#1191 [15:00] <Unidentified> Hey, can someone help me out? I enter my email and password correctly into minecraft.net mojang and the game, but it says unknown username or password
#1192 [15:00] <gualgi> that error
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#1194 [15:00] <Unidentified> I've reset my pass but it still doesn't work
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#1196 [15:00] <gualgi> hey
#1197 [15:00] <gualgi> hi?
#1198 [15:01] <Unidentified> I made sure the email and pass were correct, but it says unknown username/password
#1199 [15:01] <gualgi> tengo un error in minecrafr
#1200 [15:01] <Unidentified> ?
#1201 [15:01] <gualgi> que "lamentamos, pero parece que hubo un error al tratar de hacer que los aspectos del juego
#1202 [15:02] <gualgi> what is?
#1203 [15:02] <mhall761> is there a phone number i can call for help looks like i cant get it here
#1204 [15:02] <gualgi> hi?
#1205 [15:02] <dd> guys i send it now what
#1206 [15:03] <dd> answer me pls ??
#1207 [15:03] <gualgi> somebody help me
#1208 [15:03] <Unidentified> Hey, can someone help me out? I enter my email and password correctly into minecraft.net mojang and the game, but it says unknown username or password. I've reset my password and made sure my email is correct, but I can't log in. PLEASE HELP!
#1209 [15:03] <gualgi> algien que me ayude?
#1210 [15:04] <dd> is this really a helping net nobodys helping
#1211 [15:04] <Unidentified> ^
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#1213 [15:04] <mhall761> this is a joke
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#1215 [15:04] <mhall761> i got sent here for help and noone is helping
#1216 [15:05] <Extreme> mhall761: If you need assistance with account issues, you should contact Mojang directly at:
#1217 [15:05] <Extreme> ??> mhall761 mojang/send-email
#1218 [15:05] <Extreme> ??> mhall761 account/send-email
#1219 [15:05] <Absol> mhall761: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1220 [15:06] <Extreme> mhall761: The people in this channel are volunteers and help out whenever they can, so they may not always be here.
#1221 [15:07] <mhall761> that is not the problem the prepaid card worked but i can not give premisson for her to play it will not take my CC and the back calls me and says this is a fraud and turns off my CC
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#1224 [15:09] <Extreme> mhall761: Because Mojang is not based in the US, credit card companies occasionally mark the transactions as suspicious and block it. You will need to call them to allow the transaction.
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#1227 [15:09] <Narolth> auth servers being spammed again ?
#1228 [15:09] <Bugboy1028> ??> se25b av/mcafee/uninstall
#1229 [15:09] <Absol> se25b: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1230 [15:09] * Lord_Ralex kicked Bugboy1028 from #minecrafthelp (Reason: ugboy1028 :Here is the door)
#1231 [15:09] <FREDAWESOME14> my game keeps on crashing
#1232 [15:09] <FREDAWESOME14> what can i do
#1233 [15:09] <FREDAWESOME14> to stop that
#1234 [15:10] <Extreme> mhall761: You can alternatively contact Mojang and they will manually give parental premisson for your account.
#1235 [15:10] <se25b> hi what is error code 5 and the native launccher becuase i can't seem to get into minecraft because of error code 5
#1236 [15:10] <FREDAWESOME14> is there any other way to fix the problem
#1237 [15:10] <Extreme> se25b: Are you using the new launcher?
#1238 [15:10] <Extreme> FREDAWESOME14: What does Minecraft tell you?
#1239 [15:10] <FREDAWESOME14> yes
#1240 [15:10] <se25b> im not sure?
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#1242 [15:11] <Extreme> se25b: Go to https://minecraft.net/download and download and install "Minecraft.msi"
#1243 [15:11] <Extreme> se25b: If you already downloaded the native launcher, uninstall it and reinstall it.
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#1245 [15:11] <se25b> which part do i download?
#1246 [15:12] * samy20021302 [samy20021302@notlogged] has joined #minecrafthelp
#1247 [15:12] <Extreme> se25b: Press Win+R on your keyboard, do you see a "Run" window?
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#1259 [15:27] * Kaname is now known as Ritsuka
#1260 [15:28] <rockinrod6972> Hi, having trouble downloading forge,I get to run program an error comes up "you need to run 17.2 manally at lease once"I don`t know what they mean or figure out how to do that ? Any sugestings?
#1261 [15:31] * Crafto [Crafto@notlogged] has joined #minecrafthelp
#1262 [15:31] <Lutzee> ??> rockinrod6972 mods
#1263 [15:31] <Absol> rockinrod6972: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1264 [15:31] <Absol> rockinrod6972: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1266 [15:33] <Crafto> On the mojang website, It says my account has been migrated but on my minecraft launcher, it doesnt recognise any accounts I try. It just says "Sorry, but your username and password is incorrect, even thought I've tried changing my password and email for mojang account tons of times. I dont know how to fix it. Can anyone tell me how??
#1267 [15:34] <Crafto> though*
#1268 [15:35] <Michael> Hi every single time I try to go on my minecraft I log in and it says minecraft could be blocked so i cant log in and a tech person came in to take away all viruses on my computer! and a virus was on minecraft my mod i was using! but now I cant use minecraft at all and I dont know weaht to do cause I think its blocked!
#1269 [15:36] <Crafto> i also tried importing my accont
#1270 [15:36] <Crafto> my account was made in 2010 or 2011
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#1282 [15:51] <samat9> I cannot login to minecraft, why? my ign is samat9.
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#1289 [15:58] <Guest59726> Getting error message Problem copying the file with the following code error:2
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#1295 [16:02] <samat9> can i get some help please?
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#1305 [16:04] <MineCraftDreams1_> http://paste.ubuntu.com/11938757/
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#1319 [16:17] <you> hi
#1320 [16:18] <Afootpluto> hi
#1321 [16:18] <you> i lost my account when i migrated to mojan. how do i recover it?
#1322 [16:22] * Jt_ [Jt_@notlogged] has joined #minecrafthelp
#1323 [16:23] <Jt_> We just keep getting error reports about some loop back. Cant load game in multi or single player
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#1326 [16:26] <helpme> cant log into minecraft and tried to send a change passsword link to my email, but it never reached my email. IT wasnt in my trash or spam
#1327 [16:27] * jesse1game [jesse1game@notlogged] has joined #minecrafthelp
#1328 [16:27] <jesse1game> some hacked my account
#1329 [16:28] <jesse1game> and migrated it
#1330 [16:28] <jesse1game> and now i dont know if they changed the name and email
#1331 [16:28] <helpme> cant log into minecraft and tried to send a change passsword link to my email, but it never reached my email. IT wasnt in my trash or spam
#1332 [16:29] <jesse1game> i also purchased minecraft again and it wont let me play
#1333 [16:29] <jesse1game> it says i havent purchased but i did
#1334 [16:30] <you> jessel are u using the same email?
#1335 [16:30] <jesse1game> the email is DovaCreations6@Gmail.com
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#1342 [16:36] <ASAP> Im playing minecraft on 1.7.2 because my video card is low. i downloaded maps on my minecraft saves folder and it didnt show up.. How come??
#1343 [16:37] <ASAP> there compatible with 1.7.2 for your information.
#1344 [16:37] <ASAP> there compatible with 1.7.2 for your information.
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#1347 [16:38] <iceputp> i need help
#1348 [16:38] <Starkiss> I am unable to log into minecraft, or the site. It is saying 'Error! Unknown e-mail address or password.' though I know its the right email, and i have changed the password 3 times and still get the same. Could someone help me figure out what is going on?
#1349 [16:39] <ASAP> could you show me the error msg
#1350 [16:39] <iceputp> i bought mc and i cant login to my account
#1351 [16:39] <iceputp> its says the name is not in the records
#1352 [16:39] <Starkiss> That makes two.
#1353 [16:39] <iceputp> i got the transaction email
#1354 [16:39] <ASAP> maybe you didnt but legitly
#1355 [16:40] <ASAP> buy*
#1356 [16:40] <iceputp> i got the email and the paypal email sayin thank you for the purchase
#1357 [16:40] <Starkiss> I have had mine for months, and it just started dong this today. I dont know about Iceputp
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#1363 [16:48] <Kris__> Hello
#1364 [16:49] <Kris__> I need help with my minecraft that keeps crashing
#1365 [16:49] <Afootpluto> ??> Kris__ launcher/crash-log
#1366 [16:49] <Absol> Kris__: We need to see your crash log, which appears after a crash.
#1367 [16:49] <Absol> Kris__: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1368 [16:50] <Kris__> pasted
#1369 [16:50] <Kris__> In the url
#1370 [16:50] <Kris__> http://paste.ubuntu.com/11939001/
#1371 [16:51] <iceputp> is there any one that can help me with my account
#1372 [16:51] <iceputp> ?
#1373 [16:51] <Kris__> wait dude
#1374 [16:51] <Kris__> som1 is helping me real fast
#1375 [16:51] <iceputp> i got the transaction # an every thing
#1376 [16:51] <webrosc> Kris__, we can multitask here ;)
#1377 [16:51] <Lord_Ralex> iceputp, if you have an account issue, you will have to email Mojang
#1378 [16:51] <Lord_Ralex> ??> iceputp mojang/email
#1379 [16:51] <Absol> iceputp: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1380 [16:51] <Absol> iceputp: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1381 [16:52] <Kris__> webrosc
#1382 [16:52] <Kris__> what can you do about minidumps crash
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#1385 [16:52] <webrosc> ??> Kris__ win/dxdiag
#1386 [16:52] <Absol> Kris__: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1387 [16:52] <Kris__> what?
#1388 [16:53] <Kris__> In the url?
#1389 [16:53] <webrosc> Kris__, follow that guide, it will help us fix your issue
#1390 [16:53] <Kris__> will tell me how to fix it
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#1392 [16:53] <Kris__> Thank you so much
#1393 [16:53] <KK> Hello, I need help getting a lan world? The way i learn is if u can do team viewer and i can watch u do it.
#1394 [16:53] <webrosc> KK, load minecraft, open menu, click open to lan
#1395 [16:54] <KK> [Open any world?
#1396 [16:54] <Starkiss> Should I do the same? I am unable to get into the site or the game, even though I have changed my pass three times. I know I am using the right email to log in with. It was fine earlier today to, it started recently.
#1397 [16:54] <webrosc> KK, well the world you want to plan on lan with
#1398 [16:55] <webrosc> Starkiss, you may've triggered the auto lockout, wait 3 hours, then try, if its still an issue contact Mojang
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#1400 [16:55] <KK> ok
#1401 [16:55] <Starkiss> Thank you, webrosc.
#1402 [16:55] <Starkiss> Thank you, webrosc.
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#1405 [16:58] <KK> One moment please webrosc
#1406 [16:58] <Kris__> I neeeed help
#1407 [16:58] <Kris__> http://paste.ubuntu.com/11939030/
#1408 [16:58] <Kris__> That is the info from dxdiag
#1409 [16:58] <webrosc> Kris__, we need the whole dxdiag log
#1410 [16:58] <Kris__> what?
#1411 [16:58] <Kris__> what do I do
#1412 [16:58] <webrosc> you didn't post the whole dxdiag
#1413 [16:59] <Kris__> ok posted
#1414 [17:00] <Kris__> http://paste.ubuntu.com/11939045/
#1415 [17:00] <Kris__> No do that one
#1416 [17:00] <Kris__> hello?
#1417 [17:00] <webrosc> i see, severly pout dated drivers, one moment
#1418 [17:00] <Kris__> Im stupid
#1419 [17:01] <Kris__> could you elaborate kind tech genius sir?
#1420 [17:02] <webrosc> Kris__, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#1421 [17:02] <Kris__> no scam?
#1422 [17:02] <Kris__> or hacks?
#1423 [17:02] <webrosc> ??> KK scold/pm
#1424 [17:02] <Absol> KK: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1425 [17:02] <Kris__> ok
#1426 [17:02] <webrosc> Kris__, if we did that we wouldn't be allowed to help
#1427 [17:02] <Kris__> sorry
#1428 [17:02] <Kris__> Just taking precaution
#1429 [17:03] <Kris__> what should I do after downloaded
#1430 [17:03] <webrosc> run it, follow the instrusctions it gives
#1431 [17:03] <Kris__> OK
#1432 [17:03] <Kris__> u da bom.com
#1433 [17:03] <Kris__> bruh
#1434 [17:03] <Kris__> thank you so much
#1435 [17:04] <Kris__> what If my game dosnt run
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#1439 [17:09] <Kat> Hi, I'm having trouble running minecraft.
#1440 [17:09] <Kat> Like everytime I try to run it it crashes and I think it has to do with my video card
#1441 [17:09] <Kat> I did a dxdiag report and heres the link to it
#1442 [17:09] <Kat> http://paste.ubuntu.com/11939076/
#1443 [17:10] <Pangea> Kat, download and install http://developer.amd.com/redirect/?newPage=https://www2.ati.com/drivers/10-2_legacy_vista32-64_dd_ccc.exe
#1444 [17:14] <KK> Webrosc IT is CONFUSING like this i would like to pm u so i can not get confused
#1445 [17:15] <webrosc> KK, load the world you want to plan on lan, press escape, click open to lan, then pnj other computer click the multiplayer buttpon and the lan game should be listed
#1446 [17:16] * Dragon__ [Dragon__@notlogged] has joined #minecrafthelp
#1447 [17:17] <Dragon__> Why does my minecraft keep crashing
#1448 [17:17] <webrosc> Dragon__, did you install the drivers i linked you?
#1449 [17:17] <Dragon__> Yes it crashed my PC
#1450 [17:17] <Dragon__> I am Kris
#1451 [17:17] <Dragon__> with diffrent name
#1452 [17:17] <webrosc> i know
#1453 [17:17] <Dragon__> wow
#1454 [17:17] <Dragon__> cool
#1455 [17:18] <Dragon__> I have new problem now
#1456 [17:18] <Dragon__> diffrent words/code
#1457 [17:18] <webrosc> lets see the crash report then
#1458 [17:19] <Dragon__> http://paste.ubuntu.com/11939123/
#1459 [17:20] <webrosc> Dragon__, what country are you in?
#1460 [17:20] <Dragon__> why
#1461 [17:20] <Dragon__> USA
#1462 [17:20] <Dragon__> Amurca
#1463 [17:21] <webrosc> hmm.... dell us doesn't list your computer
#1464 [17:21] <Dragon__> ok
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#1466 [17:21] <Dragon__> Its reaaaaly old
#1467 [17:21] <Anas> Anas
#1468 [17:21] <webrosc> found it
#1469 [17:21] <Dragon__> can you help me?
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#1471 [17:22] <Dragon__> ????????
#1472 [17:22] <webrosc> Dragon__, gimme a chance to reply
#1473 [17:23] <webrosc> Dragon__, these are the DELL drivers for your computer, download and install them instead http://downloads.dell.com/video/R274044.exe
#1474 [17:23] <Dragon__> ok
#1475 [17:23] <Dragon__> then my game will run?
#1476 [17:23] <webrosc> maybe
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#1478 [17:25] <Dragon__> what should I do
#1479 [17:25] <Dragon__> uninstall ATI?
#1480 [17:27] <Dragon__> new crash!
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#1482 [17:28] <Dragon__> http://paste.ubuntu.com/11939156/
#1483 [17:28] <Dragon__> lookit
#1484 [17:28] <webrosc> Dragon__, you need to reboot computer to finiosh driver install
#1485 [17:30] * Edin [Edin@notlogged] has joined #minecrafthelp
#1486 [17:30] <Edin> Nothing related to java opens. I have a 32 bit windows 7 computer.
#1487 [17:30] <Edin> pls halp
#1488 [17:31] <webrosc> Edin, do you know how to open a cmd window?
#1489 [17:31] <Edin> I assume you mean command prompt? (I'm not that good with computers, sorry)
#1490 [17:31] <webrosc> Edin, yup
#1491 [17:31] <Edin> Opened
#1492 [17:32] <webrosc> in it type java -version
#1493 [17:32] <webrosc> then hit enter
#1494 [17:32] <webrosc> what does it return
#1495 [17:32] * friisJEZUZ [friisJEZUZ@notlogged] has joined #minecrafthelp
#1496 [17:32] <Edin> java version "1.8.0_45"
#1497 [17:33] <friisJEZUZ> i need help
#1498 [17:33] <Edin> Java(TM) SE Runtime Environment (build 1.8.0_45-b15)
#1499 [17:33] <Edin> friis, you need to explain what you need help with in detail
#1500 [17:33] <webrosc> Edin, have you tried reinstalling java?
#1501 [17:33] <Edin> Many times.
#1502 [17:33] <friisJEZUZ> i cant open my single player world
#1503 [17:33] <Edin> Re install minecraft
#1504 [17:34] <friisJEZUZ> Okay
#1505 [17:34] <friisJEZUZ> ty
#1506 [17:34] <Edin> Or go into your saves folder, make a backup, and try re-joining the world
#1507 [17:34] <Edin> it worked for me when I did that atleast
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#1509 [17:34] <Edin> Any Ideas webrosc?
#1510 [17:35] <webrosc> Edin, well java seems to be pathed semi right, does the launcher load?
#1511 [17:35] * Dragon__ [Dragon__@notlogged] has quit. (Ping timeout: 204 seconds)
#1512 [17:35] <Edin> The java launcher?
#1513 [17:35] <Edin> Give me a minute
#1514 [17:35] <webrosc> Edin, the minecraft launcher
#1515 [17:35] <Edin> Oh
#1516 [17:36] <Edin> No. I can't open it at all.
#1517 [17:36] <webrosc> Edin, this is minecraft support afterall ;)
#1518 [17:36] <Edin> :p
#1519 [17:36] <friisJEZUZ> its dont work
#1520 [17:37] <Edin> Make a backup of the world, remove the old one from the folder, and use the new one
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#1522 [17:37] <friisJEZUZ> Okay i try
#1523 [17:37] <Edin> webrosc, I've uninstalled minecraft and I'm at the minecraft dl page
#1524 [17:37] <Edin> Do I choose .exe or .msi?
#1525 [17:37] * Neto [Neto@notlogged] has quit. (Client Quit)
#1526 [17:37] <friisJEZUZ> exe
#1527 [17:37] * Darkkregger1007 [Darkkregger1007@notlogged] has joined #minecrafthelp
#1528 [17:38] <Edin> I've used both but neither worked, I'll try exe.
#1529 [17:38] * Tori [Tori@notlogged] has joined #minecrafthelp
#1530 [17:38] <webrosc> Edin, click the show all platforms link, then download the alternative launcher
#1531 [17:38] <Darkkregger1007> I am able to log in to the client but unable to log in on the minecraft site
#1532 [17:39] <webrosc> Darkkregger1007, then you are most likly typing in the wrong email or password on the site
#1533 [17:39] <Edin> did you try setting it to wumbo? Just kidding.
#1534 [17:39] <Edin> What webrosc said
#1535 [17:39] * friisJEZUZ [friisJEZUZ@notlogged] has quit. (Quit: Web client closed)
#1536 [17:39] <Darkkregger1007> Same that I use to log in to the client succesfully.
#1537 [17:40] <webrosc> well both the game and website use the same information, so if you can login to one you can login to the other
#1538 [17:40] <Darkkregger1007> I am an IT guy myself and it seems to be an authentication issue through the web server
#1539 [17:40] <Edin> webrosc, I've downloaded and installed the alternative launcher, but It still cant open.
#1540 [17:40] <webrosc> .m
#1541 [17:40] <PangeaBot> (webrosc) 03Online: Login, Session, Skins, Website, Realms
#1542 [17:40] <Darkkregger1007> Tried resetting the password as well.
#1543 [17:41] <Darkkregger1007> I know it is strange. That is why I am here.
#1544 [17:41] <Edin> Set it to wumbo. Always works.
#1545 [17:41] <Edin> Yeah, I've never seen a problem like that
#1546 [17:41] <Edin> It's odd.
#1547 [17:41] <Darkkregger1007> Lucky me.
#1548 [17:41] <Edin> I'm lucky as well
#1549 [17:41] <webrosc> Darkkregger1007, how many times did you fail to login to webpage?
#1550 [17:41] <Edin> You see, I can't open a thing thats java-related.
#1551 [17:41] <Darkkregger1007> Trying to help my son try a mod from VoidsWatch
#1552 [17:42] <Darkkregger1007> VoidsWrath
#1553 [17:42] * deathmonkeyman [deathmonkeyman@notlogged] has joined #minecrafthelp
#1554 [17:42] <webrosc> erm.... mods have nothing to do with minecraft.net
#1555 [17:42] <Darkkregger1007> Too many times too count. Do you think the account may be locked for security reasons?
#1556 [17:42] <deathmonkeyman> I cannot connect to Minecraft server - NullpointerException: Group
#1557 [17:43] <webrosc> possibly yes, the auto lockout lasts 3 hours
#1558 [17:43] <Darkkregger1007> Thanks will try again later.
#1559 [17:43] <Edin> Id say give me your password an email so I could try it... But you dont trust me do you :D
#1560 [17:43] <Tori> Deathmonkeyman I have the same problem.
#1561 [17:43] <Darkkregger1007> Nope
#1562 [17:43] <Darkkregger1007> :-P
#1563 [17:43] <Edin> Didnt think so :P
#1564 [17:43] <webrosc> Edin, NEVER suggest that here
#1565 [17:43] <Edin> I was kidding, we both knew he wouldnt give it away
#1566 [17:43] <Edin> I think
#1567 [17:44] <Edin> O.o
#1568 [17:44] <deathmonkeyman> Tori -any solution?
#1569 [17:44] <webrosc> some people would be stupid enought to think its safe and potentially risk their account
#1570 [17:44] <Darkkregger1007> Yep
#1571 [17:44] <Tori> No That is why i came
#1572 [17:44] <Edin> I didnt think he was xD If that really did happen though It would be my fault and I would give him another minecraft account for free :p
#1573 [17:44] <webrosc> deathmonkeyman, just the one server?
#1574 [17:45] <Darkkregger1007> Really appreciate the 3 hour possibility. Will try later. Thanks webrosc
#1575 [17:45] <Edin> webrosc, I've downloaded the alternate launcher but still nothing.
#1576 [17:45] <deathmonkeyman> webrosc - am not sure - I hit multiplayer tab and then it comes up with error
#1577 [17:46] <Darkkregger1007> Edin. Do you work for Mojang?
#1578 [17:46] <Edin> No.
#1579 [17:46] <Tori> When i try to join a server it says java.lang.NullPointerExcpetion: goup
#1580 [17:46] <webrosc> Edin, to be honest i'm not sure, when you reinstalled java you did remove the old versions first yes?
#1581 [17:46] <Tori> group*
#1582 [17:46] <Edin> Yeah.
#1583 [17:47] <Edin> I
#1584 [17:47] <webrosc> Tori, same question, jjust the one server, or all servers?
#1585 [17:47] <Edin> I'll try re-installing java again.
#1586 [17:47] <Darkkregger1007> Anyone here try the CrazyCraft 3.0 Mod? That is what he was hoping to try.
#1587 [17:47] <Tori> All servers
#1588 [17:47] <webrosc> Darkkregger1007, we only work with vanilla here sorry
#1589 [17:47] <Edin> We only support non-modded current releases. | Forge IS a mod. Stop saying it isn't.]
#1590 [17:47] <Darkkregger1007> Ok. Thanks.
#1591 [17:48] <Edin> Why did you assume I worked for mojang darkkregger1007?
#1592 [17:48] <Edin> Just curious.
#1593 [17:49] <webrosc> Tori, deathmonkeyman, do you use mcafee?
#1594 [17:49] <Tori> yes
#1595 [17:49] * ulsa [ulsa@notlogged] has joined #minecrafthelp
#1596 [17:49] <webrosc> mcafee is known to cause issues, and this maybe one of them
#1597 [17:50] <Darkkregger1007> Offer of free account...
#1598 [17:50] <Edin> Oh, lol
#1599 [17:50] <Edin> No, I just have the money to get another account :P
#1600 [17:50] <Darkkregger1007> Copy that
#1601 [17:50] <webrosc> Tori, try disabling mcafee, if still having the issue, try removing it
#1602 [17:50] <Tori> Ok Thanks i will.
#1603 [17:50] <Tori> Ok Thanks i will.
#1604 [17:51] * Tori [Tori@notlogged] has left #minecrafthelp
#1605 [17:51] <webrosc> deathmonkeyman, same for you as i just told Tori
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#1607 [17:52] <ulsa> Guys whats the best way to report fake websites about minecraft ?
#1608 [17:52] * deathmonkeyman [deathmonkeyman@notlogged] has quit. (Quit: Web client closed)
#1609 [17:53] <webrosc> ulsa, you could contact Mojang and let them look into it
#1610 [17:53] * alex_ [alex_@notlogged] has joined #minecrafthelp
#1611 [17:53] <webrosc> ??> ulsa mojang/email
#1612 [17:53] <ulsa> which mail/chat I should mail/go to
#1613 [17:53] <Absol> ulsa: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1614 [17:53] <Absol> ulsa: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1615 [17:53] <ulsa> thanks
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#1617 [17:54] <Edin> If someone says something along the lines of "_____ for free, go to this site! www.fakeminecraftwebsite.com" then dont click on it.
#1618 [17:54] * HellMonkey423 [HellMonkey423@notlogged] has joined #minecrafthelp
#1619 [17:54] <Edin> Thats my best advice.
#1620 [17:55] <HellMonkey423> My minecraft account wont let me log on and when i change my password it dosnt let me log on with that password
#1621 [17:56] <Edin> Did you change your IGN?
#1622 [17:56] <webrosc> HellMonkey423, did you fail to login multiple times?
#1623 [17:56] <HellMonkey423> I didnt change my name and i tryed multiple times
#1624 [17:57] <webrosc> HellMonkey423, you may've triggered the auto lockout, wait 3 hours without trying to login, then try again with the password you just set
#1625 [17:57] <HellMonkey423> ok
#1626 [17:57] * benzrf [benzrf@notlogged] has joined #minecrafthelp
#1627 [17:57] <benzrf> hi
#1628 [17:57] <Edin> webrosc, I've reinstalled java, and this may seem like a stupid question, but how do I acces the java control panel?
#1629 [17:57] <Edin> Hello.
#1630 [17:57] <HellMonkey423> thanks for that info i didnt know that was a thing
#1631 [17:58] <benzrf> i have a schematic that i want to recreate on a survival server (as a player). is there some kind of client mod that will assist me in doing so?
#1632 [17:58] <webrosc> Edin, erm... control panel?
#1633 [17:58] <benzrf> maybe something that projects fake or transparent blocks from the schematic over the world from my POV so that i can see where to place the blocks?
#1634 [17:58] <webrosc> ??> benzrf mods
#1635 [17:58] <Absol> benzrf: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1636 [17:58] <Absol> benzrf: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1637 [17:58] <benzrf> sigh
#1638 [17:58] <webrosc> benzrf, oh i know
#1639 [17:58] <webrosc> schematica
#1640 [17:58] <benzrf> ?
#1641 [17:58] <webrosc> friend goes on about it, google it
#1642 [17:58] * benzrf googles
#1642 [17:59] <benzrf> YES
#1643 [17:59] <benzrf> woo
#1644 [17:59] <benzrf> tyvm!
#1645 [17:59] <Edin> I cant open java in the control panel either.
#1646 [18:00] <webrosc> Edin, hmm... seems like issue is deeper than normal then, beyond the support we offer
#1647 [18:00] <Edin> Alright.
#1648 [18:00] * OneDGirl13 [OneDGirl13@notlogged] has joined #minecrafthelp
#1649 [18:00] <Edin> I'll contact smart-java-people to assist me.
#1650 [18:00] <Edin> Thanks, lol. Bye :)
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#1652 [18:01] * MrPikachu105 [MrPikachu105@notlogged] has joined #minecrafthelp
#1653 [18:01] <OneDGirl13> I cant use Minecraft when i go into singleplayer my game crashes and when i go on multiplayer it wont show up with the servers
#1654 [18:02] * dragonhorse [dragonhorse@notlogged] has joined #minecrafthelp
#1655 [18:02] <MrPikachu105> I keep receiving an error message stating pixel format not accelerated. I have Windows 8.1 here is the report it gave me:
#1656 [18:02] <MrPikachu105> http://paste.ubuntu.com/11939262/
#1657 [18:03] * faisca [faisca@notlogged] has joined #minecrafthelp
#1658 [18:03] <OneDGirl13> I cant use Minecraft when i go into singleplayer my game crashes and when i go on multiplayer it wont show up with the servers being online
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#1661 [18:05] * dragonhorse [dragonhorse@notlogged] has quit. (Client Quit)
#1662 [18:05] <Unluckykat21> how do i fix minecraft crashes
#1663 [18:05] <OneDGirl13> same with me
#1664 [18:05] * MrPikachu105_ [MrPikachu105_@notlogged] has joined #minecrafthelp
#1665 [18:05] <OneDGirl13> ---- Minecraft Crash Report ---- // Don't be sad, have a hug! <3 Time: 26/07/15 11:04 AM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGro
#1666 [18:06] * dragonhorse [dragonhorse@notlogged] has joined #minecrafthelp
#1667 [18:06] * breakingbald [breakingbald@notlogged] has joined #minecrafthelp
#1668 [18:06] <dragonhorse> When i try to play on different servers, it automatically sends me backto the launcher
#1669 [18:06] <MrPikachu105_> I can not login to my minecraft account. My computer states pixels format not accelereated. Here is the repost it gave me http://paste.ubuntu.com/11939262/
#1670 [18:07] * HellMonkey423 [HellMonkey423@notlogged] has quit. (Ping timeout: 204 seconds)
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#1673 [18:08] <OneDGirl13> ---- Minecraft Crash Report ---- // Don't be sad, have a hug! <3 Time: 26/07/15 11:04 AM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGro
#1674 [18:08] <Afootpluto> MrPikachu105_, your gpu is not supported on windows 8.1, you will need to downgrade to windows 7 or use a different PC
#1675 [18:09] <Afootpluto> OneDGirl13, what antivirus do you have?
#1676 [18:09] <OneDGirl13> w8 wat?
#1677 [18:09] <OneDGirl13> wat do u mean anti virus?
#1678 [18:09] <OneDGirl13> something to detect virus?
#1679 [18:09] <Afootpluto> ??> OneDGirl13 tools/hjt
#1680 [18:09] <Absol> OneDGirl13: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1681 [18:09] <Absol> OneDGirl13: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1682 [18:10] * Ken [Ken@notlogged] has joined #minecrafthelp
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#1686 [18:11] * benzrf [benzrf@notlogged] has quit. (Read error: Connection reset by peer)
#1687 [18:11] <dragonhorse> i feel like my minecraft is screwed
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#1689 [18:13] * Ken [Ken@notlogged] has quit. (Client Quit)
#1690 [18:13] <Afootpluto> ??> dragonhorse launcher/crash-log
#1691 [18:13] <Absol> dragonhorse: We need to see your crash log, which appears after a crash.
#1692 [18:13] <Absol> dragonhorse: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1693 [18:13] <dragonhorse> ok
#1694 [18:13] <OneDGirl13> http://paste.ubuntu.com/11939318/
#1695 [18:14] <Afootpluto> ??> OneDGirl13 av/mcafee/uninstall
#1696 [18:14] <Absol> OneDGirl13: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1697 [18:14] * Sk8rgames_ [Sk8rgames_@notlogged] has quit. (Client Quit)
#1698 [18:17] <dragonhorse> it will not allow me to copy the crash log
#1699 [18:17] <OneDGirl13> Absol is there any other anti viruses i can download since im getting rid of McAfee?
#1700 [18:18] <Extreme> ??> OneDGirl13 win/avast
#1701 [18:18] <Extreme> ??> OneDGirl13 av/avast
#1702 [18:18] <Absol> OneDGirl13: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1703 [18:18] * rickaes [rickaes@notlogged] has joined #minecrafthelp
#1704 [18:18] <Afootpluto> ??> dragonhorse win/edit
#1705 [18:18] <Absol> dragonhorse: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#1706 [18:18] * rickaes [rickaes@notlogged] has quit. (Client Quit)
#1707 [18:20] <dragonhorse> http://paste.ubuntu.com/11939335/
#1708 [18:20] <dragonhorse> did it
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#1711 [18:22] <breakingbald> I'm getting an exception when I attempt to connect to any server and when I try to play Single-Player, the game crashes during the Building Terrain screen. http://paste.ubuntu.com/11939341/
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#1714 [18:26] <dragonhorse> welp
#1715 [18:26] <Afootpluto> dragonhorse, what antivirus do you have?
#1716 [18:27] <dragonhorse> what does that mean
#1717 [18:27] <Afootpluto> breakingbald, what antivirus do you have?
#1718 [18:27] <Afootpluto> ??> dragonhorse tools/hjt
#1719 [18:27] <Absol> dragonhorse: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1720 [18:27] <Absol> dragonhorse: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1721 [18:29] <breakingbald> No antivirus, but do have Mcaffee safeeyes
#1722 [18:30] <breakingbald> I disabled safeeyes and tried to run and got the same result
#1723 [18:30] <dragonhorse> http://paste.ubuntu.com/11939368/
#1724 [18:30] * OneDGirl13 [OneDGirl13@notlogged] has quit. (Quit: Web client closed)
#1725 [18:32] <dragonhorse> there
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#1729 [18:33] <Afootpluto> ??> dragonhorse av/mcafee/uninstall
#1730 [18:33] <Absol> dragonhorse: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1731 [18:33] <Afootpluto> ??> breakingbald av/mcafee/uninstall
#1732 [18:33] <Absol> breakingbald: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#1734 [18:35] * trollster360 [trollster360@notlogged] has joined #minecrafthelp
#1735 [18:35] <Jp> Hi my email does nt work but when I reset my password they send me the reset request on my email ... what can I do ..?
#1736 [18:35] * Beachlovar [Beachlovar@notlogged] has joined #minecrafthelp
#1737 [18:35] <dragonhorse> do i have to remove mcafee?
#1738 [18:35] * breakingbald [breakingbald@notlogged] has quit. (Ping timeout: 204 seconds)
#1739 [18:35] * trollster360 [trollster360@notlogged] has quit. (Client Quit)
#1740 [18:36] <Afootpluto> dragonhorse, yes
#1741 [18:36] <dragonhorse> ok
#1742 [18:36] <Beachlovar> my minecraft keeps crashing and wont let me go on any servers, anyone know a way to fix that?
#1743 [18:36] <Afootpluto> ??> Beachlovar launcher/crash-log
#1744 [18:36] <Absol> Beachlovar: We need to see your crash log, which appears after a crash.
#1745 [18:36] <Absol> Beachlovar: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1746 [18:37] <Beachlovar> i cant its on my server computer
#1747 [18:37] <Afootpluto> Beachlovar, what does it say when you try to connect to a server?
#1748 [18:38] <Beachlovar> umm let me see
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#1750 [18:38] * Porkyle [Porkyle@notlogged] has quit. (Quit: Leaving)
#1751 [18:39] <Beachlovar> java.lang.NullPointerException: group
#1752 [18:40] * Erickoliveira [Erickoliveira@notlogged] has quit. (Client Quit)
#1753 [18:40] <Beachlovar> thats what it says and when i go on single player it completely crashes
#1754 [18:40] * ChuteMeh [ChuteMeh@notlogged] has joined #minecrafthelp
#1755 [18:40] <Afootpluto> Beachlovar, what antivirus do you have?
#1756 [18:40] <ChuteMeh> avast
#1757 [18:41] * DrCritPanMann [DrCritPanMann@notlogged] has joined #minecrafthelp
#1758 [18:41] <Afootpluto> ChuteMeh, i was not talking to you
#1759 [18:41] * ChuteMeh [ChuteMeh@notlogged] has quit. (Client Quit)
#1760 [18:41] <Beachlovar> I have McAfee
#1761 [18:41] * Ro [Ro@notlogged] has joined #minecrafthelp
#1762 [18:41] <Afootpluto> ??> Beachlovar av/mcafee/uninstall
#1763 [18:41] <Absol> Beachlovar: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1764 [18:41] * DrCritPanMann [DrCritPanMann@notlogged] has quit. (Client Quit)
#1765 [18:42] <Beachlovar> Wait why?
#1766 [18:42] <Beachlovar> Actually i have another question
#1767 [18:43] <Afootpluto> Beachlovar, mcafee is causing the issue
#1768 [18:45] <Beachlovar> i know but its on another computer it wont work, i just asked someone and its not a easy fix
#1769 [18:47] * Ro [Ro@notlogged] has quit. (Ping timeout: 204 seconds)
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#1771 [18:47] <webrosc> Beachlovar, was the hjt run on the computer crashing minecraft?
#1772 [18:48] * patriotsbbq [patriotsbbq@notlogged] has quit. (Client Quit)
#1773 [18:48] <Beachlovar> wait what is hjt?
#1774 [18:49] <webrosc> Beachlovar, oh soirry i was getting mixed up there
#1775 [18:49] <Beachlovar> lol its okay you confused me there
#1776 [18:49] <webrosc> Beachlovar, basically mcafee is causing your crash, so it needs to do
#1777 [18:50] <Beachlovar> i know but its on another computer and its a server computer and i cant get it off, its not a easy fix
#1778 [18:51] <webrosc> its the only fix
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#1781 [18:51] <Beachlovar> oh god
#1782 [18:51] <webrosc> even the maker of mcafee hates the program
#1783 [18:51] * aguinho [aguinho@notlogged] has joined #minecrafthelp
#1784 [18:51] <Ro> mc-34749 error
#1785 [18:52] <webrosc> aswell as his neighbour ;)
#1786 [18:52] <aguinho> http://paste.ubuntu.com/11939441/
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#1788 [18:53] <Beachlovar> well this is going to be a long talk with my friends dad -_-
#1789 [18:53] <webrosc> Beachlovar, how do you play minecraft if its friends dads computer?
#1790 [18:54] * DrCritPanMann [DrCritPanMann@notlogged] has joined #minecrafthelp
#1791 [18:54] <Beachlovar> well my friend lets me use her computer to host a server so yea and he said its not a easy fix -.-
#1792 [18:54] <webrosc> the server host is not the issue, its the computer you use to play minecraft itself
#1793 [18:55] <webrosc> YOUR computer, not the server computer
#1794 [18:55] <Beachlovar> no my friends computer
#1795 [18:55] <Beachlovar> the server one
#1796 [18:55] <aguinho> nao
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#1798 [18:55] <webrosc> Beachlovar, do you load the game itself on your computer, or on friends?
#1799 [18:55] * NotMcMatt [NotMcMatt@notlogged] has joined #minecrafthelp
#1800 [18:56] <Beachlovar> im legit pissed right now
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#1804 [18:57] <NotMcMatt> Hello i have been having issues with joining some servers (Not all) when i try to join them it stays on the logging in screen for a while then outputs this error: Internal Exception: java.io.IOException: An existing connection was forcibly closed by a remote host
#1805 [18:57] <webrosc> Beachlovar, what computer is it that loads the launcher?
#1806 [18:58] <webrosc> NotMcMatt, server side issue
#1807 [18:58] <webrosc> or your internet is bad and timing out at servers end
#1808 [18:58] <NotMcMatt> I also contacted mojang support and they told me to log out and log back into my account and it did not work
#1809 [18:58] <NotMcMatt> yes but i know people who can join the server and its multiple servers
#1810 [18:58] * Ashmonster [Ashmonster@notlogged] has joined #minecrafthelp
#1811 [18:59] <Beachlovar> its a lenevo and my friends dad said its part of verison so pretty much i cant do nothin now
#1812 [18:59] <webrosc> Beachlovar, then nothing can be done, unless you find a different computer
#1813 [18:59] <Ashmonster> My Minecraft won't run and I have tried updating my drivers and everything else I was told, help? http://paste.ubuntu.com/11939466/
#1814 [18:59] <NotMcMatt> My internet is great... i can join lots of other servers
#1815 [18:59] <webrosc> NotMcMatt, can you run a trest here http://www.speedtest.net/ and post results
#1816 [19:00] * scarletwolf10122 [scarletwolf10122@notlogged] has joined #minecrafthelp
#1817 [19:00] <webrosc> Ashmonster, your computer is not supported on windows 8.1, you will need to downgrade windows to 7 or lower
#1818 [19:00] <NotMcMatt> says my ping is 30 ms
#1819 [19:00] <webrosc> or find a newer computer to play minecraft on
#1820 [19:00] <Ashmonster> Alright, thank you!
#1821 [19:01] <Beachlovar> well shes screwed she just got the damn computer
#1822 [19:01] <Beachlovar> a new one
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#1824 [19:01] * scarletwolf10122 [scarletwolf10122@notlogged] has quit. (Client Quit)
#1825 [19:01] <webrosc> or you could just remove mcafee
#1826 [19:01] <Beachlovar> its a brand new one thats just annoying
#1827 [19:01] <Beachlovar> I CANT HE WONT LET ME
#1828 [19:01] <webrosc> thats the ONLY solution
#1829 [19:01] * charls4 [charls4@notlogged] has joined #minecrafthelp
#1830 [19:02] <Beachlovar> MacAfee scans it so thats why
#1831 [19:02] <NotMcMatt> any other ideas
#1832 [19:02] * kaiguy001 [kaiguy001@notlogged] has joined #minecrafthelp
#1833 [19:02] <webrosc> NotMcMatt, the download and upload speeds?
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#1835 [19:03] * Ro [Ro@notlogged] has quit. (Ping timeout: 204 seconds)
#1836 [19:03] <webrosc> Beachlovar, nothing we can suggest apart from remove mcafee or use a different computer
#1837 [19:03] <NotMcMatt> 16.79 6.55 mbps
#1838 [19:03] <kaiguy001> http://paste.ubuntu.com/11939476/
#1839 [19:03] <Beachlovar> wait is there a number to call mojang for tech support
#1840 [19:04] <webrosc> NotMcMatt, ok not your connection, but if its happeneing on only some servers and not all its most likrly the server not your end
#1841 [19:04] <webrosc> Beachlovar, no, and Mojang would tell you to come here anyway
#1842 [19:04] <webrosc> or to remove mcafee
#1843 [19:04] * Gringoumm [Gringoumm@notlogged] has joined #minecrafthelp
#1844 [19:04] <Beachlovar> I CANT HE WONT LET ME OMG
#1845 [19:04] <NotMcMatt> but my friends can join it and it just started happening when the servers started going all wonky a few days ago
#1846 [19:04] <webrosc> them you can't play minecraft on that computer
#1847 [19:05] <Beachlovar> Ugh, I have norton and verizon downloaded it on to her computer
#1848 [19:05] <NotMcMatt> its been this way since Thursday morning
#1849 [19:06] <kaiguy001> pixel format not accelerated need help
#1850 [19:06] <webrosc> kaiguy001, one moment
#1851 [19:06] * kaiguy001 [kaiguy001@notlogged] has quit. (Client Quit)
#1852 [19:06] <webrosc> ...
#1853 [19:06] <webrosc> ...
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#1855 [19:07] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Ping timeout: 206 seconds)
#1856 [19:08] <NotMcMatt> i don't understand why hypixel and mineplex would have server issues....
#1857 [19:09] <webrosc> complain to them for having an issue, as i said, if its only some servers then its most likely their end not yours
#1858 [19:09] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#1859 [19:09] <webrosc> if it was all servers then it would be on your end, but as its not..
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#1863 [19:13] <dragonhorse> is there anyway that i can check if i have mcafee?
#1864 [19:13] <webrosc> ??> dragonhorse tools/hjt
#1865 [19:13] <Absol> dragonhorse: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1866 [19:13] <Absol> dragonhorse: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1867 [19:13] <webrosc> that will tell us
#1868 [19:14] <dragonhorse> i already have once
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#1870 [19:14] <webrosc> if you ran the mcafee remove tol, do a new hjt and we can see i it removed it or not
#1871 [19:15] <beasty> Help minecraft bad state exit code 1
#1872 [19:15] <webrosc> beasty, post the whole crash log to paste.ubuntu.com then like that here
#1873 [19:16] <beasty> [20:07:18 INFO]: Minecraft Launcher 1.6.13 (through bootstrap 5) started on osx... [20:07:18 INFO]: Current time is Jul 25, 2015 8:07:18 PM [20:07:18 INFO]: System.getProperty('os.name') == 'Mac OS X' [20:07:18 INFO]: System.getProperty('os.version') == '10.6.8' [20:07:18 INFO]: System.getProperty('os.arch') == 'x86_64' [20:07:18 INFO]: System.getProperty('java.version') == '1.6.0_17' [20:07:18 INFO]: System.getProperty('j
#1874 [19:16] <webrosc> ??> beasty paste
#1875 [19:16] <Absol> beasty: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1876 [19:18] <dragonhorse> http://paste.ubuntu.com/11939533/ this is the log file i was sudposed to give you guys
#1877 [19:18] <beasty> http://paste.ubuntu.com/11939536/
#1878 [19:18] <webrosc> dragonhorse, that log shows mcafee
#1879 [19:18] <dragonhorse> which means what
#1880 [19:19] <webrosc> you asked how to know if you have mcafee
#1881 [19:19] <dragonhorse> but apparently i dont have mcafee
#1882 [19:19] * VitorLovesTheRaptors [VitorLovesTheRaptors@notlogged] has joined #minecrafthelp
#1883 [19:19] <webrosc> dragonhorse, O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe says you do
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#1886 [19:20] <VitorLovesTheRaptors> hey guys, does anyone know how to increase a mob speed? I have NBTEdit, but not working as I expect
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#1888 [19:20] <dragonhorse> idk what my username and pasword is anyway that i can check it?
#1889 [19:21] <VitorLovesTheRaptors> I want to make my mobs walk faster, how can i change their speed?
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#1891 [19:21] <Pangea> VitorLovesTheRaptors, you could give the swiftness potions
#1892 [19:21] <webrosc> VitorLovesTheRaptors, try asking on the forums modding section, we deal with crashes mostly here
#1893 [19:21] <webrosc> or that
#1894 [19:22] <webrosc> dragonhorse, what exactly is the issue your having?
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#1896 [19:23] <dragonhorse> i am not able to play minecraft servers or single player
#1897 [19:23] <beasty> so no help?
#1898 [19:23] <VitorLovesTheRaptors> Is there a way then to give infinite swiftness potions eff?
#1899 [19:23] <webrosc> beasty, that log doesn't show any issues
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#1901 [19:23] <beasty> [20:08:32 ERROR]: Game ended with bad state (exit code 1)
#1902 [19:24] <Pangea> VitorLovesTheRaptors, for example you could do /effect @e[r=10,type=Zombie] minecraft:speed 1000000 1
#1903 [19:24] <VitorLovesTheRaptors> Thanks pangea
#1904 [19:24] <Pangea> that'll give speed 1 forever to all zombies within 10 blocks of you
#1905 [19:24] <webrosc> beasty, that means something happened, but the rest of the log is perfectly fine
#1906 [19:24] <VitorLovesTheRaptors> what if its for a modded mod?
#1907 [19:24] <Pangea> oh
#1908 [19:25] <beasty> wont launch the game
#1909 [19:25] <Pangea> then you'd probably want to ask on the forums modding section, yeah
#1910 [19:25] <VitorLovesTheRaptors> Okay Thanks!
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#1914 [19:25] <dragonhorse> rip in peperonies
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#1923 [19:27] <dragonhorse> so any other way to rum minecraft without it crashing?
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#1926 [19:27] <webrosc> dragonhorse, can we see the crash report
#1927 [19:28] <buddyla1> So I just reinstalled minecraft after not playing for a while (or on this computer) which is a 2014 macbook pro retina 15inch and when opening for the first time it unexpectedly quits before the client to download it even shows up. I haven't found this problem anywhere online
#1928 [19:28] <webrosc> beasty, whats your ingame name?
#1929 [19:28] <webrosc> beasty, whats your ingame name?
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#1932 [19:29] <dragonhorse> http://paste.ubuntu.com/11939573/ here is the crash log
#1933 [19:29] <webrosc> dragonhorse, your using mods i see
#1934 [19:30] <webrosc> do you crash without them?
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#1936 [19:30] <webrosc> note:- optifine is a mod
#1937 [19:30] <dragonhorse> oh
#1938 [19:30] <dragonhorse> let me try without optifine
#1939 [19:32] <dragonhorse> http://paste.ubuntu.com/11939588/ without optifine
#1940 [19:32] <dragonhorse> webrosc^^^^^^^
#1941 [19:33] <webrosc> dragonhorse, then yes thats mcafee causing your issue, remove it
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#1943 [19:34] <dragonhorse> i dont know the username&password i dont remember installing it
#1944 [19:34] <webrosc> dragonhorse, then speak to whoever installed it
#1945 [19:34] <dragonhorse> my dad did and he said there is no username or password
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#1947 [19:35] <webrosc> were you linked the removal tool?
#1948 [19:35] <dragonhorse> no
#1949 [19:35] <webrosc> ??> dragonhorse av/mcafee/uninstall
#1950 [19:35] <Absol> dragonhorse: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1951 [19:35] <webrosc> try that
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#1953 [19:37] <dragonhorse> it leads me to a webpage that asks for my username and password
#1954 [19:37] <webrosc> it should open a download window
#1955 [19:37] <webrosc> not a password page
#1956 [19:37] <dragonhorse> ill try again
#1957 [19:38] <dragonhorse> i press save window right?
#1958 [19:38] <dragonhorse> save file*
#1959 [19:38] <webrosc> yes
#1960 [19:39] <webrosc> dragonhorse, looking more at your hjt log, you have malware and viruss
#1961 [19:39] <webrosc> ??> dragonhorse av/adwcleaner
#1962 [19:39] <Absol> dragonhorse: ADWCleaner is an utility to clean a PC which is infested with malware.
#1963 [19:39] <Absol> dragonhorse: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1964 [19:40] <webrosc> ??> dragonhorse av/malwarebytes
#1965 [19:40] <Absol> dragonhorse: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1966 [19:40] <Absol> dragonhorse: Download it here: http://www.malwarebytes.org/
#1967 [19:40] <webrosc> dragonhorse, download and run both of those
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#1971 [19:42] <Echotank11> I havent played minecraft in a couple of months and when i tried to login it said that it does not recognize my username and password as a valid login. I am certain that my account info is correct. Can anyone help?
#1972 [19:43] <webrosc> Echotank11, are you using username, or email to login?
#1973 [19:43] * LUKY_BOY [LUKY_BOY@notlogged] has joined #minecrafthelp
#1974 [19:43] <webrosc> and what is your ingame name?
#1975 [19:43] <buddyla1> I would change your password on mojangs website just to be sure
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#1980 [19:45] <Echotank11> my ingame name is Echotank11. i have tried both, username and email and non work. but I usually use username
#1981 [19:46] <dragonhorse> for adwcleaner do i click cleaning?
#1982 [19:46] <webrosc> dragonhorse, yes
#1983 [19:46] <webrosc> Echotank11, yh looks like you should be using username as your not migrated
#1984 [19:47] <Echotank11> what do you mean by migrated, i bought the game a long time ago
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#1986 [19:48] <webrosc> Echotank11, you have a minecraft.net account, a mojang.com account uses email
#1987 [19:48] <webrosc> you can migrate a minecraft.net account to a mojang.com account
#1988 [19:48] <webrosc> which you should do as its more secure
#1989 [19:48] <Echotank11> ok but how would i be able to do that?
#1990 [19:49] <webrosc> ??> Echotank11 account/migrate
#1991 [19:49] <Absol> Echotank11: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
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#1995 [19:50] <Bry> hi
#1996 [19:50] <Bry> can i get help
#1997 [19:50] <webrosc> ask your question and we can try
#1998 [19:51] <Bry> so i cant remember my password for my account to login, i go and reset it and it says it is all good, but when i go to login it says that password is wrong
#1999 [19:51] * dragonhorse [dragonhorse@notlogged] has joined #minecrafthelp
#2000 [19:51] <webrosc> Bry, did you fail many times trying to remember your password?
#2001 [19:51] <Bry> yes
#2002 [19:51] <Bry> about 10
#2003 [19:52] <webrosc> then you may've been locked out automatically, wait 3 hours without attempting to login, then try again
#2004 [19:52] <Bry> ok
#2005 [19:52] <Bry> thanks
#2006 [19:52] <dragonhorse> webrosc adwcleaner just exited me out of minecraft help
#2007 [19:52] <Bry> another question, does minecraft have a support line you can call for questions?
#2008 [19:53] <webrosc> Bry, no they don't have a number
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#2010 [19:53] <Bry> oh ok
#2011 [19:53] <Bry> but if it doesnt work at all, then what do i do?
#2012 [19:53] <webrosc> dragonhorse, it may close things to clean, especially as your browser has alot of junk installed
#2013 [19:53] <webrosc> Bry, if it still fails you can email mojang
#2014 [19:54] <Bry> ok, do you know there email? i couldnt find it
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#2016 [19:54] <webrosc> they are a small company remember, having a phone number for they whole world costs alot and needs 24 hour workers
#2017 [19:54] <webrosc> ??> Bry mojang/email
#2018 [19:54] <Absol> Bry: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2019 [19:54] <Absol> Bry: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2020 [19:54] <dragonhorse> ok
#2021 [19:54] <Bry> kk thxs
#2022 [19:54] <Bry> gtg
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#2024 [19:56] <dragonhorse> if i dont like continue this process, will i ever be able to play mc?
#2025 [19:56] <webrosc> dragonhorse, your computer is loaded with crap, aswell as mcafee, all that is causing your issues
#2026 [20:01] <dragonhorse> adwcleaner is not moving, it is just stuck and not moving
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#2028 [20:02] <Toon> Ugh
#2029 [20:03] <Toon> hey I need the Intel® HD Graphics Control Panel Download in order to play MC?
#2030 [20:04] <Toon> -_-
#2031 [20:04] <Toon> Wtf
#2032 [20:04] <Toon> where is everyone asleep?
#2033 [20:04] <Toon> ALT-0167 -- § :/
#2034 [20:04] <Toon> shoot
#2035 [20:06] <webrosc> ??> Toon win/dxdiag
#2036 [20:06] <Absol> Toon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2037 [20:06] <Toon> ... i went through the setup b4
#2038 [20:07] <webrosc> then post your dxdiag log link
#2039 [20:07] <Toon> THe last person told me to get The Intel HD Graphics Control Panel.
#2040 [20:07] * dragonhorse [dragonhorse@notlogged] has quit. (Ping timeout: 204 seconds)
#2041 [20:07] <Toon> Now i cant find a offical download
#2042 [20:07] <Toon> Fine. Ill do a DxDiag again :/
#2043 [20:09] <Toon> http://paste.ubuntu.com/11939720/
#2044 [20:09] <Toon> There....
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#2046 [20:11] <webrosc> try https://downloadcenter.intel.com/download/24964
#2047 [20:12] <Toon> Finally
#2048 [20:12] <Toon> took long enough to find one
#2049 [20:12] * Lord_Ralex kicked Toon from #minecrafthelp (Reason: oon :And coming back here after calling me a dickface? Don't come back.)
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#2056 [20:19] <dragonhorse_> hello webrosc?
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#2063 [20:21] <dragonhorse_> Absol is webrosc here?
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#2068 [20:23] <Fantastic1> n
#2069 [20:23] <DarkDog535> Hello, anyone else with a Mac having minecraft take forever to get back to the titlescreen after you disconnect from a server or quit a world?
#2070 [20:24] <Fantastic1> i need help i tried logging in to my minecraft account and its saying its wrong so i changed my password and typed it in and still says its wrong
#2071 [20:24] <DarkDog535> Have you tried using your email? Mojang Account?
#2072 [20:24] <Fantastic1> yes
#2073 [20:24] <DarkDog535> Have you tried clicking forgot my password, and fully resetting your password for your Mojang account?
#2074 [20:25] <Fantastic1> yes ive done that 10 mins ago
#2075 [20:25] <DarkDog535> At this point, you need to try contacting Mojang directly about account issues.
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#2078 [20:25] <Fantastic1> how can i do that?
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#2080 [20:26] <DarkDog535> Can you wait a minute or two while I get you the proper contact information?
#2081 [20:26] <Aqua_X1> Hello
#2082 [20:26] <Afootpluto> ??> Fantastic1 mojang/email
#2083 [20:26] <Absol> Fantastic1: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2084 [20:26] <Swaggy> hey guys, where can i report a minecraft server for not following the EULA rules ?
#2085 [20:26] <Absol> Fantastic1: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2086 [20:26] <Afootpluto> dragonhorse_, does minecraft work?
#2087 [20:27] <DarkDog535> You can check Minecraft's status anytime at http://help.mojang.com. Currently all services are online
#2088 [20:27] <Swaggy> hey guys, where can i report a minecraft server for not following the EULA rules ?
#2089 [20:27] <Fantastic1> thx
#2090 [20:28] <DarkDog535> Swaggy, EULA is not enforced, you can't do anything. Hundreds break EULA every day
#2091 [20:28] <Afootpluto> Swaggy, https://docs.google.com/forms/d/1jUIPyvww8E5LfzrGDJ828AtuucPOf2gE87i06g7xT-U/viewform
#2092 [20:28] <DarkDog535> And yes for account help, visit https://help.mojang.com/customer/portal/emails/new?ref=footer
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#2094 [20:29] <Swaggy> than why have rules?
#2095 [20:30] <DarkDog535> That is something Mojang decided, thousands of servers every day break EULA rules, because honestly, no one likes them
#2096 [20:30] <Swaggy> thanks for link darkdog
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#2098 [20:30] <Swaggy> and fair enough lol
#2099 [20:30] <DarkDog535> No problem
#2100 [20:30] <DarkDog535> xD
#2101 [20:30] <webrosc> only Mojang know whats happening with reguards to if the EULA is enforced, just because they are not publicising what they are doing doesn't they are doing nothing
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#2103 [20:31] <DarkDog535> EULA is not enforced although it is the rules
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#2105 [20:31] <webrosc> DarkDog535, and you work for Mojang to know this as fact?
#2106 [20:32] <DarkDog535> It is common knowledge? If they did enforce it, why are thousands of servers still running that break the EULA rules?
#2107 [20:32] <webrosc> so you think its not enforced, yet your saying it like it is fact
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#2109 [20:33] <DarkDog535> It's not, if it was, Mojang would be cracking down these servers, but they are not doing it because they are not enforcing it
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#2126 [20:55] <ajr914oh> Hello, is there anyone that could help me figure out why I can't login to minecraft? I haven't played in months and now I try to login and it tells me something about accounts being migrated to mojang. I don't know what to do, I can't login anywhere.
#2127 [20:56] <Shrocky> I am getting a new pc in a few days, I just bought a pre paid card, can I use hat pre paid card on my current pc then transfer over without purchasing another card?
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#2133 [21:02] <Narolth> I'm having trouble keeping Ocean Monuments off a map, 1.8.7 server, ubuntu 14.04 Java 1.7, level-type=CUSTOMIZED generator-settings={"useMonuments"\:false} in server properties seems to make no difference. anyone have a good solution ?
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#2136 [21:05] <OTTOTheBOSS01> On minecraft whenever i try to join a server it says java.lang.NullPointerException:group. Can anyone help me fix it?
#2137 [21:06] * Alex_da_corndog [Alex_da_corndog@notlogged] has joined #minecrafthelp
#2138 [21:06] * Alex_da_corndog [Alex_da_corndog@notlogged] has quit. (Client Quit)
#2139 [21:06] <Iplayminecraftok> i don't know how to make it work
#2140 [21:07] <OTTOTheBOSS01> oh thanks anyway
#2141 [21:07] <Iplayminecraftok> i don't know what i'm doing
#2142 [21:07] <OTTOTheBOSS01> ??
#2143 [21:07] <Iplayminecraftok> i'm trying to post a bug but i'm new
#2144 [21:08] <OTTOTheBOSS01> oh
#2145 [21:08] <OTTOTheBOSS01> what is the bug
#2146 [21:08] <Iplayminecraftok> when i tame a horse or a wolf i can't kill it but stuff like lava can kill them
#2147 [21:08] <OTTOTheBOSS01> oh
#2148 [21:09] * Archer-- [Archer--@notlogged] has quit. (Read error: Connection reset by peer)
#2149 [21:10] <Iplayminecraftok> yeah i'm trying to post it so i can kill my horses and wolfs but idk what i'm doing at all
#2150 [21:10] <OTTOTheBOSS01> oh
#2151 [21:10] <Iplayminecraftok> can you help
#2152 [21:10] <Iplayminecraftok> ?
#2153 [21:10] * dragonhorse_ [dragonhorse_@notlogged] has quit. (Ping timeout: 204 seconds)
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#2155 [21:11] <Rikairchy> i lost the game
#2156 [21:11] * dragonhorse [dragonhorse@notlogged] has quit. (Ping timeout: 204 seconds)
#2157 [21:11] <Iplayminecraftok> can someone help me idk what i'm doing at all
#2158 [21:12] <Rikairchy> in regards to?
#2159 [21:12] <Iplayminecraftok> post a bug to get it fixed for minecraft xbox 360
#2160 [21:12] <Rikairchy> prolly JIRA
#2161 [21:13] <Rikairchy> ??> Iplayminecraftok bugs
#2162 [21:13] <Rikairchy> ??> Iplayminecraftok bug
#2163 [21:13] <Rikairchy> ;_;
#2164 [21:13] <Rikairchy> ??< JIRA
#2165 [21:13] <scm> i cant log into minecraft its says check to see if your online or if it is blocked which is nether of those what do i do
#2166 [21:13] <Rikairchy> heh.
#2167 [21:13] <Iplayminecraftok> ok
#2168 [21:13] <Rikairchy> https://bugs.mojang.com/browse/MC
#2169 [21:13] <Rikairchy> scm, how many times have you tried to log in?
#2170 [21:13] <Rikairchy> ??< index
#2171 [21:13] <scm> three times
#2172 [21:14] <OTTOTheBOSS01> On minecraft whenever i try to join a server it says java.lang.NullPointerException:group. Can anyone help me fix it?
#2173 [21:14] <Rikairchy> ??> scm login/throttle
#2174 [21:14] <Absol> scm: Your login is being throttled, which will prevent you from logging in.
#2175 [21:14] <Absol> scm: You will have to wait 3 hours without logging in for it to reset.
#2176 [21:14] <Rikairchy> OTTOTheBOSS01, are you running any mods?
#2177 [21:14] <OTTOTheBOSS01> No
#2178 [21:14] <OTTOTheBOSS01> well
#2179 [21:14] <OTTOTheBOSS01> i am running optifine
#2180 [21:15] <webrosc> optifine IS a mod
#2181 [21:15] <Rikairchy> ??> OTTOTheBOSS01 mods
#2182 [21:15] <Absol> OTTOTheBOSS01: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2183 [21:15] <Absol> OTTOTheBOSS01: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2184 [21:15] <Rikairchy> OTTOTheBOSS01, are you using Windows, OS X, or Linux?
#2185 [21:15] <scm> but still why wouldnt not let me join in the first time
#2186 [21:15] <webrosc> OTTOTheBOSS01, but saying that, what AV do you use?
#2187 [21:15] <OTTOTheBOSS01> Windows
#2188 [21:15] <Rikairchy> ??> OTTOTheBOSS01 win/reinst
#2189 [21:15] <Absol> OTTOTheBOSS01: You may need to reinstall the locally installed files that Minecraft puts into place.
#2190 [21:15] <Absol> OTTOTheBOSS01: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2191 [21:16] <OTTOTheBOSS01> ok
#2192 [21:16] <webrosc> OTTOTheBOSS01, what AntiVirus do you use?
#2193 [21:16] <OTTOTheBOSS01> Trend Micro
#2194 [21:18] <scm> but why didnt it let me in the first time
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#2199 [21:24] <scm> i had just register an account and tryed to use the short cut why did i get throttled
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#2201 [21:25] <scm> hello
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#2208 [21:33] * danigarzon444 [danigarzon444@notlogged] has joined #minecrafthelp
#2209 [21:33] <danigarzon444> hola mire es que me aparece esto http://paste.ubuntu.com/11939949/
#2210 [21:34] * Jess [Jess@notlogged] has joined #minecrafthelp
#2211 [21:34] <danigarzon444> tengo un error que me dice esto en el minecraft
#2212 [21:34] <danigarzon444> Minecraft Version: 1.7.2 Operating System: Windows 7 (x86) version 6.1 Java Version: 1.8.0_51, Oracle Corporation Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation Memory: 1195960 bytes (1 MB) / 26808320 bytes (25 MB) up to 1037959168 bytes (989 MB) JVM Flags: 2 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G AABB Pool Size: 0 (0 bytes; 0 MB) allocated, 0 (0 by
#2213 [21:34] <Jess> Hey
#2214 [21:34] <webrosc> danigarzon444, English please
#2215 [21:35] <webrosc> danigarzon444, your computer is too old to play minecraft on, it doesn't meet the requirements
#2216 [21:35] <danigarzon444> aaah ok thaks
#2217 [21:35] <danigarzon444> thanks
#2218 [21:35] <Jass> hi
#2219 [21:35] <danigarzon444> hello
#2220 [21:35] <webrosc> hello Jass
#2221 [21:35] <webrosc> how can we assist you today?
#2222 [21:36] <Jass> Would anyone here know anything about the Twitch integration on a Mac and be able to help me?
#2223 [21:36] <Rikairchy> yes. buy a real computer.
#2224 [21:36] <danigarzon444> Minecraft Version: 1.7.2 Operating System: Windows 7 (x86) version 6.1 Java Version: 1.8.0_51, Oracle Corporation Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation Memory: 1195960 bytes (1 MB) / 26808320 bytes (25 MB) up to 1037959168 bytes (989 MB) JVM Flags: 2 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G AABB Pool Size: 0 (0 bytes; 0 MB) allocated, 0 (0 by
#2225 [21:36] <Rikairchy> ??> danigarzon444 paste
#2226 [21:36] <Absol> danigarzon444: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2227 [21:36] <danigarzon444> Saan sen
#2228 [21:36] <danigarzon444> ya
#2229 [21:37] <danigarzon444> http://paste.ubuntu.com/11939949/
#2230 [21:37] * Jass_ [Jass_@notlogged] has joined #minecrafthelp
#2231 [21:37] <Jass_> hi
#2232 [21:37] <webrosc> Jass_, whats the issue exactly?
#2233 [21:37] <Jass_> Speedo when I try to stream, it shows a gray screen on twitch and doesn't capture my audio
#2234 [21:37] <Jass_> so**
#2235 [21:37] <danigarzon444> En avannut Minecraft
#2236 [21:38] <Rikairchy> ??> danigarzon444 intel/ig4
#2237 [21:38] * danigarzon444 [danigarzon444@notlogged] has quit. (Quit: Web client closed)
#2238 [21:38] <webrosc> Jass_, how long do you wait for it to show?
#2239 [21:39] <Jass_> what do you mean?
#2240 [21:39] <webrosc> do you look at twitch and then say its not working, or do you give it a minute or two?
#2241 [21:39] <Jass_> give it at least 5 minutes
#2242 [21:39] * dunker03 [dunker03@notlogged] has joined #minecrafthelp
#2243 [21:39] <webrosc> some don't and its just taking longer than they expect
#2244 [21:40] <dunker03> helpe me http://paste.ubuntu.com/11939946/
#2245 [21:40] <webrosc> lets look at hardware n your system
#2246 [21:40] <webrosc> oh its a mac....
#2247 [21:40] <Jass_> ok...
#2248 [21:40] <Jass_> yeahhhh
#2249 [21:41] * dunker03 [dunker03@notlogged] has quit. (Client Quit)
#2250 [21:43] <Jass_> so im assuming there's not much I could do.?
#2251 [21:43] * CrystalMare is now known as Crystal|AFK
#2252 [21:43] <webrosc> normally on a windows machine i'd get a dxdiag log to see whats in system hardware wise, but since i can't do that on a mac
#2253 [21:43] <webrosc> and i don't know mac systems i'm not sure
#2254 [21:44] <Jass_> ok
#2255 [21:45] <Jass_> thanks for being there to help though :)
#2256 [21:45] <webrosc> a little voice has said https://support.apple.com/en-us/HT203001
#2257 [21:45] <webrosc> what processor is on yours
#2258 [21:45] <webrosc> in*
#2259 [21:46] <Jass_> let me look
#2260 [21:47] * Ruan_ [Ruan_@notlogged] has joined #minecrafthelp
#2261 [21:47] <Ruan_> faalaa
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#2264 [21:49] <Jass_> Intel Core I5
#2265 [21:50] <webrosc> not that then
#2266 [21:50] <webrosc> ok, lets try this, first we need to make sure your launcher stays open so we can get a log after you click stream
#2267 [21:50] <webrosc> ??> Jass_ launcher/open
#2268 [21:50] * chore [chore@notlogged] has joined #minecrafthelp
#2269 [21:50] <Absol> Jass_: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2270 [21:51] <webrosc> then
#2271 [21:51] * Jass [Jass@notlogged] has joined #minecrafthelp
#2272 [21:51] <webrosc> ??> Jass_ launcher/game-output
#2273 [21:51] <Absol> Jass_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2274 [21:51] <Absol> Jass_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2275 [21:51] <webrosc> do thge second after you clicked stream
#2276 [21:51] <Jass> Okay I logged in on my computer sorry
#2277 [21:52] <Jass> Okay, where am I going?
#2278 [21:52] <webrosc> ??> Jass_ launcher/open
#2279 [21:52] <Absol> Jass_: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2280 [21:53] <webrosc> ??> Jass launcher/game-output
#2281 [21:53] <Absol> Jass: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2282 [21:53] <Absol> Jass: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2283 [21:53] <Jass> Alright
#2284 [21:53] <webrosc> get the game output after you click stream
#2285 [21:53] <Jass> Alright
#2286 [21:53] <webrosc> if there is an issue the log should show it
#2287 [21:54] <Jass> So now I start the stream?
#2288 [21:54] <webrosc> yes
#2289 [21:54] <webrosc> goive it a minute, the grap the log
#2290 [21:54] <webrosc> give*
#2291 [21:54] <webrosc> grab*
#2292 [21:54] <Jass> Alright
#2293 [21:55] <Jass> It's making me install soundflower, which will require me to restart my computer :/
#2294 [21:55] <webrosc> thats prob why sound wasn't working, macs need that to stream i think
#2295 [21:56] <Jass> Yes, but it showed up in Minecraft chat and that has never happened before.
#2296 [21:56] <webrosc> well once its done, test strwaming, maybe fixed
#2297 [21:56] * Danyael [Danyael@notlogged] has joined #minecrafthelp
#2298 [21:56] <Jass> There might still be a problem with the video though.
#2299 [21:56] <Jass> The gray screen
#2300 [21:57] <webrosc> maybe
#2301 [21:57] <webrosc> not sure
#2302 [21:57] <Jass> I will be back
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#2308 [22:00] <Jass> Alright, I'm back
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#2310 [22:02] <Jass> Alright, the sound works, but the video is still a gray screen.
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#2312 [22:02] * Scarlet is now known as Guest60735
#2313 [22:02] <Jass> webrosc: Need me to link the Pastebin?
#2314 [22:02] <Guest60735> i can't join my brother's LAN world, it says something about Java something
#2315 [22:03] <webrosc> Jass, please
#2316 [22:03] <Jass> okay
#2317 [22:03] <Jass> http://paste.ubuntu.com/11940020/
#2318 [22:04] <Guest60735> someone help
#2319 [22:04] <webrosc> Jass, remove optifine then try, and optifine is a mod btw, this is vanilla support
#2320 [22:04] <Jass> Oh, sorry :/
#2321 [22:05] * RuskiYazik [RuskiYazik@notlogged] has joined #minecrafthelp
#2322 [22:06] <RuskiYazik> i can't join my brother's LAN world and he can't join mine. It says something about Java and unavailable
#2323 [22:06] <Jass> It worked!
#2324 [22:07] <webrosc> Jass, optine was the issue then
#2325 [22:07] <Jass> Okay! Thank you so much webrosc
#2326 [22:09] <webrosc> RuskiYazik, what exactly does it say?
#2327 [22:11] <Jass> Thanks again so much, good bye!
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#2330 [22:16] * Crumbs [Crumbs@notlogged] has joined #minecrafthelp
#2331 [22:16] <Crumbs> cant login
#2332 [22:16] <Crumbs> plz help
#2333 [22:21] * chipbuster [chipbuster@notlogged] has joined #minecrafthelp
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#2337 [22:24] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 192 seconds)
#2338 [22:25] <Crumbs> well, this is great
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#2342 [22:32] * Tahmid [Tahmid@notlogged] has joined #minecrafthelp
#2343 [22:33] <Tahmid> It keeps on saying my account isnt found
#2344 [22:33] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#2345 [22:37] * Tahmid [Tahmid@notlogged] has quit. (Quit: Web client closed)
#2346 [22:38] * Tahmid [Tahmid@notlogged] has joined #minecrafthelp
#2347 [22:39] <Tahmid> Minecraft keeps on saying my account is not recognized when I Login
#2348 [22:39] <webrosc> whats your ingame name?
#2349 [22:40] <Tahmid> Surveillance_DBL
#2350 [22:40] * chipbuster [chipbuster@notlogged] has quit. (Ping timeout: 202 seconds)
#2351 [22:40] <webrosc> are you logging in with that, or your email?>
#2352 [22:41] <Tahmid> Tried Both
#2353 [22:41] <webrosc> it should be email
#2354 [22:41] <webrosc> are you sure your using the right email, and right password?
#2355 [22:41] <Tahmid> yeah. Im sure
#2356 [22:41] <webrosc> how many times did you fail to login?
#2357 [22:42] <Tahmid> about 11 or 12
#2358 [22:42] <webrosc> then you most likely triggered the auto lockout, wairt 3 hours without attempting to login, then try again
#2359 [22:43] <Tahmid> K so what if i attempted to change the password and says its been made
#2360 [22:43] * paulinho68 [paulinho68@notlogged] has joined #minecrafthelp
#2361 [22:43] <webrosc> the throttleing would still be active on your account if it was triggered
#2362 [22:44] <webrosc> wait 3 hours, then try again
#2363 [22:44] <Tahmid> Ok so i wait 3 hours and try again
#2364 [22:44] <Tahmid> with the NEW password?
#2365 [22:45] * paulinho68 [paulinho68@notlogged] has quit. (Client Quit)
#2366 [22:45] <Tahmid> Hello!?
#2367 [22:47] <Tahmid> Thank You for your help. Have a good day
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#2369 [22:50] * techno156 [techno156@notlogged] has quit. (Read error: Connection reset by peer)
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#2371 [22:50] * kas [kas@notlogged] has joined #minecrafthelp
#2372 [22:51] <kas> i cant log on
#2373 [22:51] <kas> says unknown email
#2374 [22:52] * Draxler07 [Draxler07@notlogged] has joined #minecrafthelp
#2375 [22:52] <Draxler07> Hello?
#2376 [22:52] <kas> hey
#2377 [22:52] <Draxler07> I can't play minecraft
#2378 [22:52] * AgustinJg [AgustinJg@notlogged] has joined #minecrafthelp
#2379 [22:53] <Draxler07> Every time I click on a server
#2380 [22:53] <Draxler07> it says
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#2382 [22:53] * nikegame [nikegame@notlogged] has joined #minecrafthelp
#2383 [22:53] <Draxler07> Internal Exception: java.lang.NullPointerException
#2384 [22:53] <Draxler07> what to I do?
#2385 [22:54] <Shade> So, I got minecraft today and I've been having issues, my Java paltform keeps crashing and when it works I have screen tearing and flickering and this is a fairly new laptop. I switched from chrome to firefox but it hasnt helped and I've tried fixes but none have worked.
#2386 [22:55] * nikegame [nikegame@notlogged] has quit. (Client Quit)
#2387 [22:55] <Draxler07> I Can't play on an ONLINE SERVER and everytime I click on any serve this shows up: Internal Exception: java.lang.NullPointerException
#2388 [22:55] <Draxler07> What to do i do?
#2389 [22:55] * kas [kas@notlogged] has quit. (Client Quit)
#2390 [22:55] <Draxler07> fuck u guys
#2391 [22:55] * AuBot kicked Draxler07 from #minecrafthelp (Reason: raxler07 :Please keep it civil.)
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#2394 [22:57] <Shade> So, I got minecraft today and I've been having issues, my Java paltform keeps crashing and when it works I have screen tearing and flickering and this is a fairly new laptop. I switched from chrome to firefox but it hasnt helped and I've tried fixes but none have worked.
#2395 [22:57] <AgustinJg_> i cant entre in minecraft im new and i did all they ask me , when i start minecraft it says that there is an error plz help
#2396 [22:58] <Shade> Is it Java SE platform?
#2397 [22:58] <Shade> Because it's doing the same thing to me.
#2398 [22:58] <AgustinJg_> yes
#2399 [22:59] * knoutz20 [knoutz20@notlogged] has joined #minecrafthelp
#2400 [22:59] <knoutz20> hello
#2401 [22:59] <AgustinJg_> hello
#2402 [23:00] <knoutz20> Im trying to buy a minecraft reals subscription but you guys keep bouncing the transaction back, its not my bank, they told me you guys are chosing to decline my card
#2403 [23:00] <knoutz20> why?
#2404 [23:00] <candie> I'm having trouble logging into my minecraft account it says :sorry but we couldn't connect to our servers. Please make sure that you are online and that minecraft is blocked . I have checked everything but it still wont wor.k
#2405 [23:00] <webrosc> knoutz20, not us guys, we are not mojang
#2406 [23:00] <knoutz20> Is mojang's ach down?
#2407 [23:01] <knoutz20> can that even happen?
#2408 [23:01] <Shade> I think this chat doesnt actually have mojang employees on
#2409 [23:01] <Shade> I think your supposed to ask and wait for some other palyer.
#2410 [23:01] <webrosc> knoutz20, Mojang don't decline payments, thats the banks job, Mojang don't even get to decide if payment is allowed or not
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#2412 [23:02] <webrosc> candie, what anti virus do you use?
#2413 [23:02] <candie> norton
#2414 [23:02] <webrosc> Shade, your internet browser has no effect on minecraft as minecraft isn't a webpage
#2415 [23:02] <webrosc> candie, disable norton then try, if it still errors remove norton
#2416 [23:03] <webrosc> AgustinJg_, what error do you get exactly?
#2417 [23:03] <AgustinJg_> when i want to star playing it says: we are sorry, but it seems there was an error while trying to render aspects of the game
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#2419 [23:04] <webrosc> ??> AgustinJg_ win/dxdiag
#2420 [23:04] <candie> it stills does not work
#2421 [23:04] <Absol> AgustinJg_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2422 [23:04] <webrosc> candie, remove norton then
#2423 [23:04] <AgustinJg_> then it says: to solve this error, it is recomended that you updated bla bla bla hahaha lol
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#2426 [23:05] <webrosc> AgustinJg_, use real words from the error, not bla s
#2427 [23:05] <webrosc> how can we give help if you make things up?
#2428 [23:05] <AgustinJg_> i have tryed that 5 times and it dont works
#2429 [23:05] <webrosc> AgustinJg_, if you followed the page i linked the you would have a link for us
#2430 [23:05] <AgustinJg_> i am new i dont know what to do
#2431 [23:06] <webrosc> read the guide i linked and do as it says
#2432 [23:06] <AgustinJg_> yes i have it
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#2434 [23:06] <AgustinJg_> but then the last link sent me here and here i am
#2435 [23:06] <webrosc> ok, so post the link you have
#2436 [23:06] <AgustinJg_> http://paste.ubuntu.com/11940115/
#2437 [23:08] <AgustinJg_> what do i do know?
#2438 [23:08] <webrosc> hold a moment
#2439 [23:08] <AgustinJg_> ok thanks
#2440 [23:09] <candie> if i turn pff norton do i need to turn everything off? also i have it on another computer and everything works fine.
#2441 [23:09] <webrosc> lets try downloading and installing these drivers https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#2442 [23:09] <AgustinJg_> are you talking to me or to candie
#2443 [23:09] <webrosc> candie, norton maybe the issue, as i said, remove it and see if the error goes, if it doesn't go then norton isn't the issue, but i suspect it is
#2444 [23:10] <webrosc> AgustinJg_, you with the intel link
#2445 [23:10] <AgustinJg_> ok
#2446 [23:10] <AgustinJg_> im here what do i do
#2447 [23:11] <webrosc> download and install it
#2448 [23:11] <AgustinJg_> ok
#2449 [23:14] <AgustinJg_> when i download it i have to put it in my start screen
#2450 [23:14] <AgustinJg_> ???
#2451 [23:15] <webrosc> you download it, then run it
#2452 [23:15] <AgustinJg_> ok
#2453 [23:15] <webrosc> as in double click on the file
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#2455 [23:16] <AgustinJg_> i have entre and it says start scan
#2456 [23:16] <AgustinJg_> do i start it?
#2457 [23:17] <webrosc> yes, thats what i said multiple times
#2458 [23:17] <buddyla1> Just re-downloaded minecraft after not having it for a while and whenever I try starting it for the first time the client that downloads and logs in crashes immediately
#2459 [23:18] <AgustinJg_> ok it has finished now what?
#2460 [23:18] <webrosc> AgustinJg_, it installed the drivers?
#2461 [23:18] <webrosc> buddyla1, does it give a crash report?
#2462 [23:18] <AgustinJg_> i download the think that says me to download
#2463 [23:19] <webrosc> RUN IT
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#2465 [23:19] <buddyla1> Yup one sec let me launch it again
#2466 [23:19] <AgustinJg_> its now downloading wait me a second plz
#2467 [23:19] <webrosc> buddyla1, when you get it, post it on paste,ubuntu.com then link that here
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#2469 [23:21] <AgustinJg_> it have finished do I install it?
#2470 [23:21] <webrosc> yes
#2471 [23:21] <buddyla1> I've never used Ubuntu.com, do I need to sing up or anything?
#2472 [23:21] <afro|tango> No
#2473 [23:22] <webrosc> just fill in the boxes, and click paste, then link us to that new page
#2474 [23:22] <AgustinJg_> it says: status installing
#2475 [23:22] <AgustinJg_> its that ok?
#2476 [23:22] <buddyla1> got it
#2477 [23:22] <buddyla1> http://paste.ubuntu.com/11940178/
#2478 [23:23] <buddyla1> ^^^webrosc
#2479 [23:23] <AgustinJg_> now it says status awaiting reboot do i click restart required?
#2480 [23:23] <webrosc> AgustinJg_, yes
#2481 [23:24] <webrosc> buddyla1, sorry i have no idea, don't know macs
#2482 [23:24] <webrosc> but it looks like you have old java, run a fulll system update
#2483 [23:25] <buddyla1> I have actually installed java through terminal and reinstalled the latest from adobe's website and done a complete system update already
#2484 [23:25] <afro|tango> buddyla1 update ur Mac's java to latest version
#2485 [23:25] <buddyla1> I'm really confused why its not working
#2486 [23:25] <webrosc> if i read it right that log says java 1.6
#2487 [23:25] <afro|tango> ...adobe doesnt have java
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#2489 [23:27] * AgustinJg_ [AgustinJg_@notlogged] has quit. (Ping timeout: 204 seconds)
#2490 [23:27] <afro|tango> And you dont install java through terminal (at least you arent really supposed to). Use this: https://support.apple.com/en-us/HT204036 to install java
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#2494 [23:32] <Extreme> Fortunately there's a native launcher for OSX that Mojang will be releasing by the end of the year that can auto update Java as the Windows version does.
#2495 [23:32] <Charlotte> my game keeps crashing as soon as i open a world
#2496 [23:32] <Extreme> Charlotte: and what does it tell you?
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#2498 [23:32] <afro|tango> Log please
#2499 [23:34] <afro|tango> She just leaves...
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#2501 [23:41] <krist4lle> Hello
#2502 [23:41] <krist4lle> Minecraft wsn't start
#2503 [23:41] <krist4lle> i have found some advises on official website
#2504 [23:42] <krist4lle> and i get this
#2505 [23:42] <krist4lle> http://paste.ubuntu.com/11940220/
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#2507 [23:43] <afro|tango> Where is the error krist4lle
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#2509 [23:43] <webrosc> krist4lle, one moment
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#2513 [23:45] <AgustinJg> DO IT HAVE PRICE PLAYING ONLINE?
#2514 [23:46] <afro|tango> Wat
#2515 [23:46] <afro|tango> AgustinJg, what
#2516 [23:46] <webrosc> krist4lle, download and install https://downloadcenter.intel.com/download/24972
#2517 [23:46] <AgustinJg> OR DO I HAVE TO PAY OR SOMWTHING LIKE THAT
#2518 [23:46] <afro|tango> Stop the caps please
#2519 [23:47] <AgustinJg> ????
#2520 [23:47] <afro|tango> You dont have to pay for online
#2521 [23:47] <AgustinJg> and why do i cant play online
#2522 [23:47] <afro|tango> AgustinJg, Your caps lock is on
#2523 [23:47] <webrosc> did you add a server to the server list?
#2524 [23:48] <afro|tango> AgustinJg find a server first
#2525 [23:48] <webrosc> or just press the multiplayer button?
#2526 [23:48] <AgustinJg> how can i download it
#2527 [23:48] <afro|tango> Look up "minecraft server list"
#2528 [23:48] <afro|tango> You dont have to download anything
#2529 [23:48] <webrosc> ??> AgustinJg mp/servers
#2530 [23:48] <Absol> AgustinJg: There currently is no master list of all Multiplayer servers. Fan-made indexes include http://minestatus.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#2531 [23:48] <Absol> AgustinJg: MinecraftForum's list can be found at http://www.minecraftforum.net/forums/servers, also try #smp.
#2532 [23:49] <webrosc> looks on those
#2533 [23:49] <webrosc> look*
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#2535 [23:49] <AgustinJg> what my minecraft has some dificulties
#2536 [23:52] <afro|tango> What is wrong
#2537 [23:52] <AgustinJg> there are many options : direct connect, add server, refresh and cancell
#2538 [23:52] <AgustinJg> it okey now
#2539 [23:53] <AgustinJg> what do i have to select
#2540 [23:55] <AgustinJg> ????
#2541 [23:56] <AgustinJg> afro tango?
#2542 [23:56] <webrosc> add server, then fill in details of the server you want to add
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#2544 [23:57] <webrosc> this http://minecraft.gamepedia.com/Tutorials/Playing_on_servers explains how to play on a server
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#2546 [23:57] <AgustinJg> thanks
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#2548 [23:57] <Eeek> Hey folks. I'm having real trouble reseting the password on my Mojang account. Is the service working ok?
#2549 [23:58] <webrosc> .m
#2550 [23:58] <PangeaBot> (webrosc) 03Online: Login, Session, Skins, Website, Realms
#2551 [23:58] <webrosc> yup all up and running
#2552 [23:58] <AgustinJg> and if i want to play hunger games or egg wars i only have to write it there?
#2553 [23:58] <webrosc> AgustinJg, you have to find a server that has those games, then input the server detail to minecraft
#2554 [23:58] <webrosc> the wiki tells you what to do, read it
#2555 [23:59] <AgustinJg> ok
#2556 [23:59] <Eeek> I've requested a password email about 5 or 6 times. It says the account was updated ok, but I cannot login using the credentials I entered. I've tried with multiple different passwords, same result each time
#2557 [23:59] <webrosc> Eeek, did you fail to login multiple times before you changed your password?