#1 [00:00] <Evan_> I am gonna try to reinstall but the first time it failed
#2 [00:00] <alexaxscell> https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit sorry thats the link i tried not the other
#3 [00:01] <Evan_> brb
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#5 [00:01] <DarthDoctor> Why do you need a graphics driver?
#6 [00:02] <alexaxscell> who
#7 [00:02] <alexaxscell> wat were
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#17 [00:19] <EvanDawesome> Hello
#18 [00:20] <mattym> Hello EvanDawesome
#19 [00:20] <EvanDawesome> I am installing NVIDIA but it says it found New Hardware Wizard Open. close wizard to continue
#20 [00:21] <EvanDawesome> nvm
#21 [00:21] <mattym> ok
#22 [00:22] <mattym> EvanDawesome, If that driver install doesnt work, let us know, there may be another method to update it
#23 [00:23] * UntoldFury [UntoldFury@notlogged] has joined #minecrafthelp
#24 [00:24] <UntoldFury> Minecraft keeps crashing when I connect to a server. I'm not sure what's causing this but it's being very annoying. I've tried updating Java and the runtime but it's not helping.
#25 [00:24] <mattym> ??> UntoldFury launcher/crash-log
#26 [00:24] <Absol> UntoldFury: We need to see your crash log, which appears after a crash.
#27 [00:24] <Absol> UntoldFury: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#28 [00:25] <Maruiki> !help
#29 [00:25] <mattym> Maruiki, Please explain your problem
#30 [00:25] <UntoldFury> http://pastebin.com/kzDvrtmF
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#32 [00:25] <mattym> UntoldFury, Ok one moment
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#34 [00:26] <mattym> UntoldFury, In minecraft can you go to Options then Video Options and tell me what the Use VBO's setting is set to
#35 [00:27] <UntoldFury> Sure. One moment
#36 [00:27] <Maruiki> I'm just seeing if Absol has help commands. Sorry about that.
#37 [00:27] <UntoldFury> It is set to off
#38 [00:27] <mattym> ??> UntoldFury win/dxdiag
#39 [00:27] <Absol> UntoldFury: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#40 [00:29] <UntoldFury> http://pastebin.ubuntu.com/11984453/
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#42 [00:30] <mattym> UntoldFury, The issue you are getting is a graphical one, and from what ive seen so far you have the most up to date drivers for your hardware on Windows 10
#43 [00:30] <mattym> UntoldFury, Do you know how to get to your Device Manager?
#44 [00:31] <UntoldFury> Nope. Do you believe this is because of my recent Windows 10 update? I've never had this problem before and I just updated to Windows 10
#45 [00:31] <mattym> UntoldFury, Yes i bleive its due to the fact that the Windows 10 drivers for your hardware are not quite up to speed yet
#46 [00:32] * EvanDawesome [EvanDawesome@notlogged] has joined #minecrafthelp
#47 [00:32] <EvanDawesome> thanks nvidia worked
#48 [00:32] <mattym> EvanDawesome, Ok enjoy
#49 [00:33] <UntoldFury> I have a driver updater and it says the only problems I am having is I need to update Intel Display Audio and Realtek PCIE CardReader
#50 [00:33] <EvanDawesome> you're great man
#51 [00:33] <mattym> UntoldFury, Automatic updaters rarely work correctly
#52 [00:33] <UntoldFury> Alright. Do you know my best option?
#53 [00:34] <mattym> UntoldFury, Downgrade to your previous version of Windows until the companies have had time to get the Graphics Drivers up to date
#54 [00:35] <UntoldFury> So I just turned on VBOs thing and it seems to be working. Why's that?
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#56 [00:35] <mattym> UntoldFury, If your hardware can support VBO's then it may help
#57 [00:35] <mattym> UntoldFury, The error you got usually would suggest that it couldnt
#58 [00:35] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#59 [00:35] <mattym> UntoldFury, However with Windows 10 that may have changed
#60 [00:36] <mattym> UntoldFury, If it works with that setting on, then use it that way
#61 [00:36] <UntoldFury> Alright, thanks!
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#68 [00:52] <RealFlashFTW> edcfe
#69 [00:53] <RealFlashFTW> what should i do when i just update to windows 10
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#72 [01:00] <RealFlashFTW> i need help with what I need to do after i did this http://paste.ubuntu.com/11984493/
#73 [01:00] <mattym> RealFlashFTW, One moment
#74 [01:00] <RealFlashFTW> ok
#75 [01:00] <mattym> RealFlashFTW, Do you know how to find the Device Manager on your computer?
#76 [01:01] <RealFlashFTW> i think
#77 [01:01] <RealFlashFTW> ok yes
#78 [01:01] <mattym> RealFlashFTW, Can you go to it, and find the part that says Display Adapters
#79 [01:01] <mattym> RealFlashFTW, Expand it, and tell me what it has listed?
#80 [01:01] <RealFlashFTW> ok i did
#81 [01:02] <RealFlashFTW> NVIDIA GeForce GTX 960
#82 [01:02] <mattym> RealFlashFTW, Ok right click on the GTX 960, and select update, then have it search online for an upadate
#83 [01:14] * Objee [Objee@notlogged] has joined #minecrafthelp
#84 [01:16] <Objee> I know I have a Mojang account and I had been playing Minecraft offline for a few months, but I recently got internet again at my home and now I'm being prompted to re enter my login info. I only know the username and password, not my email. Any way I can track it down so I don't have to buy the game again?
#85 [01:17] <mattym> Objee, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
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#88 [01:23] <Mezir> Is there anyone ?
#89 [01:23] <mattym> yes
#90 [01:25] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#91 [01:27] <Mezir> you're from support Mojang ?
#92 [01:28] <cestislife> This channel is run by volunteers
#93 [01:28] * Tanychew [Tanychew@notlogged] has joined #minecrafthelp
#94 [01:29] <Tanychew> hi everyone, was just wondering if anyone knew how i could move my save files from 1.8.8 to the new minecraft 10?
#95 [01:29] <cestislife> Tanychew, They are different games.
#96 [01:29] <cestislife> Tanychew, You can not, essentially.
#97 [01:30] <Tanychew> damn, i was hoping that wouldnt be the case...
#98 [01:30] <cestislife> Windows 10 Edition is essentially Pocket Edition in its current state, I hope more people realize that.
#99 [01:30] <Tanychew> oh right!
#100 [01:31] <Tanychew> i had no idea
#101 [01:32] <Tanychew> well, thanks for clearing that up for me
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#103 [01:32] <cestislife> mhm.
#104 [01:33] <Kyhole> has anyone in here gotten wndows 10?
#105 [01:33] <cestislife> Does that matter?
#106 [01:33] <Tanychew> yeah i do
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#108 [01:36] <Kyhole> i was just asking cestislife chill
#109 [01:37] <Kyhole> tanychew how is minecraft
#110 [01:37] * lukkaz [lukkaz@notlogged] has joined #minecrafthelp
#111 [01:37] <cestislife> It was a genuine question.
#112 [01:38] <Mezir> I have a problem. Three days as I try to send a message to remind the questions , it appears "Error! An e-mail was already sent within the last two hours, try again in a while. "
#113 [01:38] <cestislife> Mezir, Please be patient waiting in waiting for a reply.
#114 [01:38] <lukkaz> i have played this type of minecraft game before, but it is really different and you are in the sky and you can ride animals and they jump really high and you can jump on flowers and stuff
#115 [01:39] <lukkaz> Does anyone know what i was playing?
#116 [01:39] <Mezir> I wait three days for a response.
#117 [01:39] <cestislife> lukkaz, No unfortunately.
#118 [01:39] <Mezir> I'm looking forward 3 days.*
#119 [01:39] <cestislife> Mezir, Well complaining here doesn't make it so that you get a reply faster.
#120 [01:40] <Mezir> translator badly explains what I mean. ; /
#121 [01:40] * lukkaz [lukkaz@notlogged] has quit. (Client Quit)
#122 [01:40] <Kyhole> Mezir what is your problem exactly?
#123 [01:42] <cestislife> Probably a request to reset security questions.
#124 [01:43] <Mezir> when I want to send a reminder questions , I get the error: "Error! An e-mail was already sent within the last two hours, try again in a while." I have all the time the error of I waited to 24 hours, but it is still there .
#125 [01:43] <Bugboy1028> Wait
#126 [01:43] <Bugboy1028> Mezir, when did you send email?
#127 [01:44] <Mezir> on Friday
#128 [01:44] <Mezir> but it did not receive
#129 [01:44] <Bugboy1028> They only reply on Business days
#130 [01:44] <Bugboy1028> So...
#131 [01:44] <Bugboy1028> Please wait until about Tues to Thurs
#132 [01:45] <Bugboy1028> If not successfuly, then return here
#133 [01:46] <Mezir> but on another account I tested and normally works.
#134 [01:48] <Mezir> ;/
#135 [01:49] <cestislife> In any case, this channel cannot help with account issues.
#136 [01:49] <cestislife> We are not Mojang.
#137 [01:50] <Mezir> ok :(
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#143 [02:22] <ItzVisible> I am using Windows 10 Technical Preview - I am getting this crash report when I start up - http://paste.ubuntu.com/11984790/
#144 [02:22] <ItzVisible> Thank you for any help!
#145 [02:23] <mattym> ItzVisible, Are you running it in bootcamp?
#146 [02:24] <ItzVisible> Yes.
#147 [02:24] <ItzVisible> The latest version
#148 [02:24] <ItzVisible> Everything is updated
#149 [02:24] <mattym> ItzVisible, You need your graphics drivers, Dowload and Install the Catalyst Software suite from here http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#150 [02:25] <mattym> ItzVisible, But i have no idea if those drivers will work on that setup
#151 [02:25] <ItzVisible> Ok, thank you. I will try that.
#152 [02:40] * Co2Bot [Co2Bot@notlogged] has joined #minecrafthelp
#153 [02:41] <Co2Bot> test
#154 [02:41] <Co2Bot> anyone able to assist me on mod issues
#155 [02:42] <BB1028|Away> ??> Co2Bot mods
#156 [02:42] <Absol> Co2Bot: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#157 [02:42] <Absol> Co2Bot: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#158 [02:42] <Co2Bot> would i be able to contact the mod creator o his site
#159 [02:43] <BB1028|Away> depends
#160 [02:43] <Co2Bot> on what specific mod iit is
#161 [02:44] <Co2Bot> or what specifically
#162 [02:44] <BB1028|Away> Co2Bot, which mod clint / mod is crashing
#163 [02:44] <Co2Bot> well the problem started when i used a builder craft sissue
#164 [02:44] <Co2Bot> item*
#165 [02:47] * GURUSTEVE [GURUSTEVE@notlogged] has joined #minecrafthelp
#166 [02:47] <GURUSTEVE> hi everybody
#167 [02:47] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 202 seconds)
#168 [02:47] <GURUSTEVE> extreme, or anybody, any news on the newworld.io error?
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#170 [02:52] * kareem0gamer [kareem0gamer@notlogged] has joined #minecrafthelp
#171 [02:52] <AuzzyGamer> i cant log in again it says unknown username and password i had a minecraft account and this happend so i bought it again and made a whole new accoutn 3 days ago and now its happend again why
#172 [02:54] * kareem0gamer [kareem0gamer@notlogged] has quit. (Client Quit)
#173 [02:54] <AuzzyGamer> someone please help
#174 [02:57] <AuzzyGamer> helllo????????????
#175 [02:58] * Luuxes [Luuxes@notlogged] has joined #minecrafthelp
#176 [02:59] <Luuxes> I can't join any servers, It stays stuck on logging in... and after a few minutes I'm timed out. I'm on Windows10 (Java game)
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#178 [03:03] <GURUSTEVE> seems like not the right time to get help here, when do ppl in the US wake up? in about 6 hours or so?
#179 [03:03] <AuzzyGamer> hello i had an account and my name was PlayFullWog under jayburridge08@yahoo.com.au this happend to me about a week ago abouts. so i tried in the webchat to hget help all they did was say change ya password tried and failed still didnt work so i just made a new account and bought the game again for the second time under a diffrent email and now its happend again not even a week later this needs to be fixed i am spending
#180 [03:06] <AuzzyGamer> is anyone here
#181 [03:06] <AuzzyGamer> HELLLOOOOOOO
#182 [03:06] * Xiretza is now known as Xiretza|Away
#183 [03:08] <AuzzyGamer> some help chat ay no one even helps in here
#184 [03:14] <AuzzyGamer> I NEED HELP
#185 [03:14] <AuzzyGamer> I NEED HELP
#186 [03:14] <AuzzyGamer> I NEED HELP
#187 [03:14] <AuzzyGamer> I NEED HELP
#188 [03:14] <AuzzyGamer> I NEED HELP
#189 [03:14] * Absol kicked AuzzyGamer from #minecrafthelp (Reason: uzzyGamer :Stop spamming)
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#202 [03:50] * ShadowFox105870 [ShadowFox105870@notlogged] has joined #minecrafthelp
#203 [03:52] <ShadowFox105870> i cant log into minecraft at all it says my login is invalid i reset my password and its still not working are the login servers down?
#204 [03:53] * ii_crazyAD_ [ii_crazyAD_@notlogged] has joined #minecrafthelp
#205 [03:53] <Andrio> ShadowFox105870, are you using your username or your email address to log in?
#206 [03:53] <ShadowFox105870> email address
#207 [03:54] * ii_crazyAD [ii_crazyAD@notlogged] has joined #minecrafthelp
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#211 [03:56] <Andrio> ok
#212 [03:56] <Andrio> ShadowFox105870, what's your username?
#213 [03:56] * dantdm [dantdm@notlogged] has joined #minecrafthelp
#214 [03:56] <ShadowFox105870> i use Shadowfox105870 for minecraft
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#217 [03:59] <ShadowFox105870> it was working fine before i logged out but once i did i came back the next day and i couldnt sign in i was just wondering if every one has the same problem
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#219 [04:01] <Andrio> Seems fine.
#220 [04:01] <Andrio> ShadowFox105870, wait three hours and then try again.
#221 [04:02] <ShadowFox105870> ok
#222 [04:04] <ShadowFox105870> maybe its a problem with my account i was having a problem logging in yesterday and its still giving me the same error
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#226 [04:05] <AuzzyGamer> i need help with a unknown username or password error
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#234 [04:14] <AuzzyGamer> if aNYONE CAN SEE THIS DONT POST UR ISSUES HERE YOU DONT GET HELP
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#236 [04:14] <AuzzyGamer> I HAVE BEEN ON CHAT FOR 2 HOURS
#237 [04:15] <AuzzyGamer> AND NOTHING
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#242 [04:17] <AuzzyGamer> OH MY GOD WHATS THE POINT IN HAVING THIS SITE WHEN THERE IS NO STAFF TO HELP ANYWAYS
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#248 [04:21] <kaitokid> hi
#249 [04:21] <kaitokid> http://paste.ubuntu.com/11985153/
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#254 [04:31] <AuzzyGamer> is there any staff here
#255 [04:31] <jonathstar10> i cant log onto mincraft
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#257 [04:33] * jonathstar10 [jonathstar10@notlogged] has joined #minecrafthelp
#258 [04:33] <jonathstar10> i can not play mincraft
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#262 [04:38] * gableo0503 [gableo0503@notlogged] has joined #minecrafthelp
#263 [04:38] <gableo0503> Im having problems logging in to my account this morning
#264 [04:38] <gableo0503> it keeps telling me that I have user and incorrect email or password
#265 [04:38] <gableo0503> I have reset the account about 5 times
#266 [04:38] <gableo0503> is there a general problem?
#267 [04:39] <McDee> Hey there, I'm using an windows 10 hybrid PC from acer and wanted to install the free Minecraft beta version, because I have the Java version for PC. I get my Code for downloading, but when the stores opened, it says i already installed the version and cannot download
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#270 [04:42] <McDee> further more it says, that my actual PC didn't bring enough ressource or something like that. Did that mean, my hardware is to slow?
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#272 [04:43] * Xiretza|Away is now known as Xiretza
#273 [04:46] <gableo0503> can any assist me with the login problem i am encountering?
#274 [04:49] <McDee> Hey gableo, i hade the same yesterday, but in my case my account was an old one and i had to reunited the meincraft account with the mojang account, because it was seperated. is it possible, it's the same with your account?
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#279 [04:56] <AuzzyGamer_> Absol can i please get some help
#280 [04:57] <AuzzyGamer_> anyone here
#281 [05:00] <Hubok> AuzzyGamer_, what do you need?
#282 [05:00] <AuzzyGamer_> im getting an error when i try log in
#283 [05:00] <AuzzyGamer_> says unknow username or password
#284 [05:00] <AuzzyGamer_> i hade the same thing few days ago and i ended up having to buy minecraft again and start all over with new email
#285 [05:01] <AuzzyGamer_> and few days later it happend again with a new account
#286 [05:01] <AuzzyGamer_> i have everything u might need to help me et it back up
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#288 [05:03] <gableo0503> seems like alot of people are having this problem
#289 [05:03] <gableo0503> i even tried registering a new account and it doesnt let me login
#290 [05:03] <AuzzyGamer_> i had to buy minecraft all over again just to play then 3 days leter it happend again on my new account
#291 [05:04] * DeadLyInCamo [DeadLyInCamo@notlogged] has joined #minecrafthelp
#292 [05:04] <DeadLyInCamo> hi
#293 [05:05] <DeadLyInCamo> guys , i have a prplm with my minecraft launcher can any1 help me ?
#294 [05:05] <AuzzyGamer_> Hubok is there anything you can do
#295 [05:06] <DeadLyInCamo> nothing happen when i open the MC launcher
#296 [05:07] <Hubok> The account is connected to a Mojang account, right?
#297 [05:07] <DeadLyInCamo> yeah
#298 [05:07] <AuzzyGamer_> yes the new one i made 3 days ago is
#299 [05:09] <DeadLyInCamo> ?
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#303 [05:11] <DeadLyInCamo> why MC launcher won't work !!!
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#308 [05:17] <klean14> hello
#309 [05:17] <klean14> anyone online?
#310 [05:18] <minecrafthelp912> yes
#311 [05:18] <klean14> i just changed my password of my minecraft account and i cant login now
#312 [05:18] <Colamike> I need help with mcpe i have been waiting for a couple days after mcpe launched 12.0 to android and American AppStore why not the South Africa App Store when will they do it the suspense is killing me
#313 [05:20] <DeadLyInCamo> i need help !, my MC launcher isn't opening
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#315 [05:20] <Colamike> Anyone know the answer to my problem
#316 [05:21] <DeadLyInCamo> what is it ?
#317 [05:21] <klean14> i am trying to login in my minecraft account but says invalid username or password. i just changed my password but it still says invalid username or password
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#319 [05:21] <Colamike> Try changing username again
#320 [05:21] <DeadLyInCamo> well , press i forgot my pass/email
#321 [05:22] <DeadLyInCamo> and change it again
#322 [05:22] <klean14> i already did that
#323 [05:22] <klean14> twice
#324 [05:22] <DeadLyInCamo> umm... make sure u dont have any caps or smthn like that
#325 [05:22] <klean14> no caps
#326 [05:23] * iFrostHD_ [iFrostHD_@notlogged] has joined #minecrafthelp
#327 [05:23] <iFrostHD_> Bonjour y'a t-il des francais ?
#328 [05:23] <DeadLyInCamo> nope
#329 [05:23] <DeadLyInCamo> no french :P
#330 [05:24] <iFrostHD_> Vous voyer la traduction ?
#331 [05:24] <DeadLyInCamo> ?
#332 [05:24] <Colamike> i am trying to login in my minecraft account but says invalid username or password. i just changed my password but it still says invalid username or password
#333 [05:24] <iFrostHD_> ok
#334 [05:24] <klean14> ?
#335 [05:25] <DeadLyInCamo> ur trying to access ur acc. from the site or from the game ?
#336 [05:25] <iFrostHD_> at one hour ago, i was hacked
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#338 [05:25] <Colamike> sorry copy error
#339 [05:25] <DeadLyInCamo> ifrostHD
#340 [05:25] <iFrostHD_> my email adress was changed
#341 [05:25] <klean14> both
#342 [05:26] <Colamike> I need help with mcpe i have been waiting for a couple days after mcpe launched 12.0 to android and American AppStore why not the South Africa App Store when will they do it the suspense is killing me
#343 [05:26] <DeadLyInCamo> u should not sign in with ur username , u have to sign in with ur Email !
#344 [05:26] <klean14> i tried that too!
#345 [05:26] <iFrostHD_> and i don't have acess to my account
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#347 [05:27] <DeadLyInCamo> did u try any1 hacks or smthn like that lateمغ ؟
#348 [05:28] <klean14> no
#349 [05:28] <DeadLyInCamo> i bit u did :P
#350 [05:28] <klean14> i didn't
#351 [05:28] <DeadLyInCamo> cuz thats the only reason makes ur acc. to get hacked
#352 [05:29] <klean14> i am trying forgot my password
#353 [05:29] <klean14> i am clicking the link in my email i am changing my password but nothing happens..
#354 [05:30] <DeadLyInCamo> well,, ur help is Mojang
#355 [05:30] <DeadLyInCamo> contact them
#356 [05:30] <klean14> ok
#357 [05:30] <DeadLyInCamo> wait
#358 [05:30] <DeadLyInCamo> https://help.mojang.com/customer/portal/emails/new
#359 [05:31] <klean14> thank you for your time
#360 [05:31] <DeadLyInCamo> np :P
#361 [05:31] <iFrostHD_> in how much time they meet
#362 [05:32] <DeadLyInCamo> i dunno , 1-2 days
#363 [05:32] <iFrostHD_> ok
#364 [05:32] <DeadLyInCamo> cya
#365 [05:32] <DeadLyInCamo> i need to restart my PC
#366 [05:32] <DeadLyInCamo> i need to restart my PC
#367 [05:32] * DeadLyInCamo [DeadLyInCamo@notlogged] has left #minecrafthelp
#368 [05:32] <DeadLyInCamo> i need to restart my PC
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#383 [05:38] <saulbarberan> hi
#384 [05:38] <AliandGem_> Hi. Help please with RS button not letting me look round in minecraft games. Controller is okay, checked on other games. Xbox support unable to help.
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#398 [05:53] <xXBoomXx> hello my problem is that when i want to reset my security questions they are saying that they are going to give me a email but they are sending it to the wrong one
#399 [05:53] <xXBoomXx> how can i change that ?
#400 [05:55] * GizliGamerTR [GizliGamerTR@notlogged] has quit. (Client Quit)
#401 [05:57] <Andrio> xXBoomXx, did you get the email?
#402 [05:58] <xXBoomXx> no they are sending it to the wrong one
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#404 [05:58] <Andrio> Mm
#405 [05:58] <xXBoomXx> they are sending it to the email address i play minecraft on
#406 [05:58] <Andrio> ??> xXBoomXx launcher/send-email
#407 [05:58] <Andrio> what...?
#408 [05:58] <Andrio> ??> xXBoomXx account/send-email
#409 [05:58] <Absol> xXBoomXx: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#410 [05:59] <xXBoomXx> but i cant find the Transaction ID and /or gift code
#411 [06:01] * xikita_dani [xikita_dani@notlogged] has joined #minecrafthelp
#412 [06:01] <xXBoomXx> i want windows 10 edition for free and when i try to log in it asks for the security question but i dont remember so i want to reset it but it sends email to my mojang email address
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#416 [06:05] <xXBoomXx> i need some one to change that email address it sends it to
#417 [06:06] <xXBoomXx> can someone please help
#418 [06:06] * AliandGem [AliandGem@notlogged] has quit. (Ping timeout: 204 seconds)
#419 [06:06] <Andrio> Well, you'll need proof of purchase for that.
#420 [06:06] <Andrio> ??> xXBoomXx account/trans-ID
#421 [06:07] <Absol> xXBoomXx: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#422 [06:07] <Absol> xXBoomXx: If you used PaySafeCard, your transaction ID is the card number.
#423 [06:07] <xXBoomXx> i tried every thing i cant find it
#424 [06:07] <Andrio> mm...
#425 [06:08] <Andrio> And for the record, we aren't Mojang.
#426 [06:08] <xXBoomXx> i know
#427 [06:08] <xXBoomXx> but u seem very helpfull
#428 [06:08] <Andrio> I try...
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#430 [06:09] <xXBoomXx> what can i do know
#431 [06:09] <xXBoomXx> ??
#432 [06:11] <xXBoomXx> i am shacking right now
#433 [06:11] * LordEuronymous [LordEuronymous@notlogged] has joined #minecrafthelp
#434 [06:13] <xXBoomXx> i can play minecraft normal edition but i want to play minecraft windows 10 for free
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#436 [06:27] * nicolas123456 [nicolas123456@notlogged] has joined #minecrafthelp
#437 [06:27] <nicolas123456> [
#438 [06:27] <nicolas123456> [[y
#439 [06:27] <nicolas123456> arrumen
#440 [06:27] <nicolas123456> porra
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#446 [06:31] <Berber13> i can't login to my minecraft account and they say i can only play a demo
#447 [06:32] <Berber13> i bought minecraft about a year ago
#448 [06:33] <Berber13> and my minecraft name is Berber13. what am I supposed to do to fix this
#449 [06:35] <Andrio> Are you sure you're using the correct email address? That's showing up as paid.
#450 [06:35] <Andrio> (And with two lowercase 'b's.)
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#453 [06:36] <krantenkonijn> Ehm
#454 [06:36] <krantenkonijn> Help plz :((
#455 [06:36] <cestislife> We can't if you don't give us information
#456 [06:36] <krantenkonijn> I i will
#457 [06:37] * mikail0110 [mikail0110@notlogged] has joined #minecrafthelp
#458 [06:37] <krantenkonijn> I got a problem with updating drivers
#459 [06:37] <cestislife> krantenkonijn, Do you have your DxDiag log for us?
#460 [06:37] <krantenkonijn> http://paste.ubuntu.com/11985826/
#461 [06:37] * mutasim [mutasim@notlogged] has joined #minecrafthelp
#462 [06:37] <krantenkonijn> that?
#463 [06:37] <mikail0110> got a problem with my account login
#464 [06:37] <Berber13> i don't know. the computer said the whole day that i fill in everything wrong
#465 [06:37] <cestislife> krantenkonijn, Yes, one moment.
#466 [06:37] <krantenkonijn> Thnx
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#468 [06:38] <vmachiel> Hello?
#469 [06:38] <cestislife> krantenkonijn, That isn't the whole log.
#470 [06:38] <krantenkonijn> Huh
#471 [06:38] <cestislife> krantenkonijn, We require everything in that DxDiag.txt file.
#472 [06:38] * mikail0110 [mikail0110@notlogged] has quit. (Client Quit)
#473 [06:38] <krantenkonijn> Wait a sec plz.
#474 [06:38] <vmachiel> Anyone have this issue: auth servers don't work on my FTB instance, but are fine for vanilla minecraft servers.
#475 [06:39] <krantenkonijn> http://paste.ubuntu.com/11985845/
#476 [06:39] <cestislife> krantenkonijn, Yes that is it. One moment.
#477 [06:39] <krantenkonijn> thnx
#478 [06:39] <cestislife> krantenkonijn, Install the driver here - http://www.nvidia.de/download/driverResults.aspx/82847/de
#479 [06:40] <krantenkonijn> Thnx!
#480 [06:40] <cestislife> krantenkonijn, You may need to change the language there
#481 [06:40] <krantenkonijn> Yeahh.. Its German
#482 [06:41] <krantenkonijn> cestislife
#483 [06:41] <cestislife> krantenkonijn, Hmm?
#484 [06:41] <krantenkonijn> if i chance the language, the page disappears
#485 [06:42] <krantenkonijn> The Download link ain't there anymore
#486 [06:42] <cestislife> krantenkonijn, One moment
#487 [06:42] <cestislife> krantenkonijn, http://www.nvidia.com/download/driverResults.aspx/82758/en-us - there, at least you understand English.
#488 [06:42] <krantenkonijn> thnx
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#490 [06:43] <Berber13> I bought minecraft about a year ago and now, today, it gives an error. it says that i can only play a demo. what am i supposed to do. when i fill in my username and password it gives an error. can somebody help me please
#491 [06:45] <krantenkonijn> cestislife
#492 [06:45] <krantenkonijn> How can i thank you, it took me 2 months before it FINALLY works!
#493 [06:45] <krantenkonijn> Now i can Play :D
#494 [06:46] <krantenkonijn> Thnx bro :3
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#496 [06:46] <vmachiel> no one?
#497 [06:48] <Galaxy_2Alex> vmachiel, We cannot assist with issues about modded instances, sorry.
#498 [06:48] <Galaxy_2Alex> Berber13, You are using the wrong E-Mail Adress to log in.
#499 [06:49] <vmachiel> Ok thanks
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#503 [06:50] <Berber13> Galaxy_2Alex, i use this username the whole time, so it could not be wrong.
#504 [06:50] <Galaxy_2Alex> Berber13, What is your Minecraft Username?
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#506 [06:50] <Berber13> Galaxy_2Alex, berber13
#507 [06:50] * ronaar_ [ronaar_@notlogged] has joined #minecrafthelp
#508 [06:51] <Galaxy_2Alex> Berber13, You are using the wrong E-Mail Adress to log in, that's your problem.
#509 [06:51] <ronaar_> hi plz help me nvidia dont support windows 10 help me
#510 [06:51] <ronaar_> hi plz help me nvidia dont support windows 10 help me
#511 [06:51] <Galaxy_2Alex> ronaar_, Do you have a link to your DxDiag?
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#515 [06:55] <Berber13> now i've got the username and password but i can only play the minecraft demo
#516 [06:55] <Galaxy_2Alex> Berber13, What Username are you using to log in?
#517 [06:56] <Berber13> Galaxy_2Alex, berber13
#518 [06:56] <Galaxy_2Alex> Berber13, And you are using your Username, not your E-Mail Adress to log in?
#519 [06:58] <Berber13> Galaxy_2Alex, i use both, but at the startscreen it says that i can only play the demo
#520 [06:58] <Galaxy_2Alex> Berber13, That's because you are using the wrong E-Mail Adress to log in.
#521 [06:58] <Berber13> a few months ago there was nothing wrong when i did the same thing
#522 [06:59] <Galaxy_2Alex> Berber13, If you are a 100% sure that you are indeed using the correct E-Mail Adress, contact Mojang with your transaction ID.
#523 [06:59] <cestislife> Berber13, You do not use your Minecraft username to login. You use your email address you signed up at http://account.mojang.com to sign in.
#524 [06:59] <Galaxy_2Alex> Berber13, Ah yes, disregard my last message for now.
#525 [07:00] <Berber13> Galaxy_2Alex, thankyou i would contact mojang
#526 [07:00] <Galaxy_2Alex> Berber13, No, not yet.
#527 [07:00] * cestislife facepalm
#527 [07:00] <Galaxy_2Alex> Berber13, Go on https://account.mojang.com/ and try to log in with your E-Mail Adress and Password.
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#529 [07:01] * Andrio looks at cestislife.
#529 [07:02] * cestislife gnaws Andrio
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#530 [07:09] <MCL> Minecraft PE does Not Start on iPad 1 IOS 5.1.1
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#534 [07:12] <Galaxy_2Alex> MCL, The iPad of the first generation does in general not run Minecraft: Pocket Edition very well since it's already an old device, sorry.
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#539 [07:24] <bobbyhill2847> hi
#540 [07:26] <Galaxy_2Alex> bobbyhill2847, Hello.
#541 [07:26] <bobbyhill2847> why are you red?
#542 [07:27] <GreyVulpine> Because Galaxy_2Alex is a helper, that directed their chat to you. Your chat client highlights those lines in red to make it obvious Galaxy_2Alex is talking to you
#543 [07:27] <bobbyhill2847> so when you say there name it makes you red
#544 [07:27] <GreyVulpine> Indeed.
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#555 [07:36] <GravitroX> Hello,now 2-3 years i bought minecraft on a account named TurtleNuts,but after i forgot the password.I forgot the password now 9-11 months but just now i reminded like 90% of the password.When i forgot the password i left minecraft and i know it's been a long time but i need help to recover my account because it's very hard and i forgot the questions on my email,as my email got compromised from a scam from anonther game.
#556 [07:36] <GreyVulpine> GravitroX - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#557 [07:36] <GravitroX> Thx
#558 [07:36] <Willingly> r list sometimes they get completely wiped is there a way I can stop this from happening and I'm on windows 8When I refresh some of my serve
#559 [07:37] <GreyVulpine> Willingly - Known bug, don't think it's been fixed yet
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#562 [07:43] <GravitroX> @GreyVulpine I just send it
#563 [07:43] * Willingly [Willingly@notlogged] has joined #minecrafthelp
#564 [07:44] <Galaxy_2Alex> GravitroX, It will take around 12 days to receive an answer at the moment, since they have a backlog, sorry.
#565 [07:45] <Willingly> So since the servers being erased and there no "patch" to it, there's a fix to it on windows 7 but on windows 8 there isn't because of different files. Anyone know the file names on windows 8 than 7?
#566 [07:45] <GravitroX> @Galaxy_2Alex Everything to get my account back.
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#569 [07:48] <Galaxy_2Alex> Willingly, ...what patch are you refering to?
#570 [07:50] <Willingly> Well its not such as a patch by mojang, but by a player. A player has found if you go into your .minecraft and delete or change a file all your minecraft servers will come back, until the problem occurs again. But the files are different from windows 8 to 7.
#571 [07:50] <Galaxy_2Alex> Willingly, The filed are exactly the same.
#572 [07:50] <Galaxy_2Alex> files*
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#574 [07:50] <Willingly> Well I Don't have a server.dat file in my minecraft
#575 [07:51] <Galaxy_2Alex> Willingly, Not even after you add a server to the list?
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#577 [07:53] <nikki> I'm not able to join minecraft
#578 [07:53] <Galaxy_2Alex> nikki, What does it say if you try?
#579 [07:56] <nikki> there are four lights
#580 [07:57] <nikki> minecraft crash report
#581 [07:57] <GreyVulpine> nikki - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#582 [07:58] * iFrostHD_ [iFrostHD_@notlogged] has joined #minecrafthelp
#583 [07:59] <iFrostHD_> Can i tell mojang with a number phone ?
#584 [07:59] <GreyVulpine> Mojang has no public support number
#585 [08:00] * adrianfotea [adrianfotea@notlogged] has joined #minecrafthelp
#586 [08:00] <iFrostHD_> He don't have any number phone ?
#587 [08:00] <GreyVulpine> Negative
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#597 [08:20] <Willingly> Sorry for such the late response but yes, GreyVulpine
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#599 [08:23] <Willingly> Galaxy_2Alex* not GreyVulpine
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#627 [09:16] <no1lyons> hello i keep changing my mine craft password because every time i go to login it tells me the credentials are wrong can you please help?
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#630 [09:17] <Smezey> Hi
#631 [09:17] <Sr_Patata> Hi
#632 [09:18] <Smezey> I want help
#633 [09:18] <Sr_Patata> i want too
#634 [09:18] <no1lyons> does anyone know the answer to my problem?
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#648 [09:24] <Guest67565> Hello, what is the current status with multiplayer for the Windows 10 Edition Beta ?
#649 [09:24] <broqzom> hola mi problema es que mi minecraft se me crasheo y ya no lo puedo iniciar
#650 [09:24] <cestislife> Guest67565, Only between Win10Ed for now.
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#652 [09:25] <Guest67565> cestislife, how do you host one?
#653 [09:26] <cestislife> Guest67565, You need to either be on the same local network, or just start a game portforwarded.
#654 [09:26] <broqzom> hola podrian ayudarme
#655 [09:26] <cestislife> Guest67565, It works just like PE.
#656 [09:26] * CptRageToaster [CptRageToaster@notlogged] has quit. (Ping timeout: 202 seconds)
#657 [09:26] <Guest67565> cestislife, is there a tutorial you can link me to?
#658 [09:26] <cestislife> Guest67565, Google :)
#659 [09:27] <Guest67565> oh my, how do I portforward a Minecraft Windows 10 Beta server?
#660 [09:27] <cestislife> Long answer is no I don't.
#661 [09:27] <broqzom> hola alguien que hable español
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#663 [09:28] * no1lyons [no1lyons@notlogged] has quit. (Ping timeout: 204 seconds)
#664 [09:28] <cestislife> Guest67565, The same way you would a normal server.
#665 [09:28] <cestislife> Guest67565, The port to portforward is 19132
#666 [09:29] * CptRageToaster [CptRageToaster@notlogged] has joined #minecrafthelp
#667 [09:29] <Guest67565> But when I click "Add Server" and fill out the information, it does not get added
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#671 [09:31] <WolfyZ_> graphics are outdated.
#672 [09:31] <WolfyZ_> Pixel Format Not Accelerated
#673 [09:32] <cestislife> Guest67565, Again, the procedure is the same as creating a PE server.
#674 [09:32] <Guest67565> Ok I will attempt the process. Thank you for your auxiliary.
#675 [09:35] <Guest67565> cestislife can you notice me so I can message you again?
#676 [09:35] <cestislife> Guest67565, Here is fine.
#677 [09:35] * Tim_2 [Tim_2@notlogged] has joined #minecrafthelp
#678 [09:35] <Tim_2> [16:32:21 INFO]: Minecraft Launcher 1.6.13 (through bootstrap 5) started on windows... [16:32:21 INFO]: Current time is Aug 2, 2015 4:32:21 PM [16:32:21 INFO]: System.getProperty('os.name') == 'Windows 8' [16:32:21 INFO]: System.getProperty('os.version') == '6.2' [16:32:21 INFO]: System.getProperty('os.arch') == 'x86' [16:32:21 INFO]: System.getProperty('java.version') == '1.6.0_43' [16:32:21 INFO]: System.getProperty('jav
#679 [09:36] <cestislife> Now it is ill manners to paste logs directly into the chatroom.
#680 [09:36] <cestislife> ??> Tim_2 paste
#681 [09:36] <Absol> Tim_2: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#682 [09:36] <Guest67565> Alrighty, can you link a correct PE server creation tutorial because there are so many
#683 [09:36] <Guest67565> and I have never played PE before
#684 [09:37] <Tim_2> http://paste.ubuntu.com/11986813/
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#687 [09:38] <WolfyZ_> http://paste.ubuntu.com/11986765/
#688 [09:39] <Afootpluto> WolfyZ_, your GPU is not supported on windows 8.1. You will need to downgrade to windows 7 or use a different PC
#689 [09:39] * MattOfflineMc is now known as MattMc
#690 [09:40] <Tim_2> http://paste.ubuntu.com/11986828/
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#694 [09:42] <WolfyZ_> Okay. THank you
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#696 [09:43] <DerpyGamma> I Need Help With Minecraft Windows 10 Edition Beta
#697 [09:43] * RENAN [RENAN@notlogged] has joined #minecrafthelp
#698 [09:44] <DerpyGamma> How To Play Multiplayer On Minecraft Windows 10 Edition Beta?
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#700 [09:44] <DerpyGamma> How To Play Multiplayer On Minecraft Windows 10 Edition Beta?
#701 [09:44] <DerpyGamma> How To Play Multiplayer On Minecraft Windows 10 Edition Beta?
#702 [09:45] <Tim_2> http://paste.ubuntu.com/11986828/
#703 [09:45] <Tim_2> http://paste.ubuntu.com/11986828/
#704 [09:45] <Tim_2> http://paste.ubuntu.com/11986828/http://paste.ubuntu.com/11986828/
#705 [09:45] <Tim_2> http://paste.ubuntu.com/11986828/
#706 [09:45] <Tim_2> http://paste.ubuntu.com/11986828/
#707 [09:46] <DerpyGamma> I Need Help With Minecraft Windows 10 Edition Beta
#708 [09:46] <DerpyGamma> How To Play Multiplayer On Minecraft Windows 10 Edition Beta?
#709 [09:48] <DerpyGamma> Ugh Lazy's
#710 [09:50] * Guest656565 [Guest656565@notlogged] has joined #minecrafthelp
#711 [09:50] <Guest656565> Hello is cestislife there
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#715 [09:53] <Guest656565> I have portforwarded a server but it still won't allow me to add a Minecraft Windows 10 Beta server.
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#718 [09:55] <Guest656565> Hello, how do I host a Minecraft Windows 10 Beta server? I have portforwarded a server but I still cannot add one
#719 [09:56] * TBb [TBb@notlogged] has joined #minecrafthelp
#720 [09:56] <ATSGamer> i cant play normal minecraft cuz drivers, what i have to do? i do everything but all fail. pls help
#721 [09:58] <TBb> i cant download minecraft windows 10 beta even though i got the game it forces me to buy it again
#722 [09:59] <TBb> i cant download minecraft windows 10 beta even though i got the game it forces me to buy it again
#723 [09:59] <TBb> i cant download minecraft windows 10 beta even though i got the game it forces me to buy it again
#724 [09:59] <Guest656565> Hello, how do I host a Minecraft Windows 10 Beta server? I have portforwarded a server but I still cannot add one
#725 [09:59] <TBb> i cant download minecraft windows 10 beta even though i got the game it forces me to buy it again
#726 [09:59] <TBb> i cant download minecraft windows 10 beta even though i got the game it forces me to buy it again
#727 [09:59] <TBb> i cant download minecraft windows 10 beta even though i got the game it forces me to buy it again
#728 [09:59] <TBb> i cant download minecraft windows 10 beta even though i got the game it forces me to buy it again
#729 [09:59] * Absol kicked TBb from #minecrafthelp (Reason: Bb :Stop spamming)
#730 [09:59] <ATSGamer> i cant play normal minecraft cuz drivers, what i have to do? i do everything but all fail. pls help
#731 [10:01] * ET [ET@notlogged] has joined #minecrafthelp
#732 [10:01] <ET> I NEED HELP LOGGING INTO MY ACCOUNT
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#736 [10:02] <Guest656565> Hello, how do I host a Minecraft Windows 10 Beta server? I have portforwarded a server but I still cannot add one
#737 [10:02] <GURUSTEVE> hi, anybody been working on the "worlderror.io" bug in windows 10 edition?
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#739 [10:02] <Guest656565> GURUSTEVE, do you by chance know how to host a Minecraft Windows 10 Beta server?
#740 [10:03] <GURUSTEVE> guest656565, no sorry, i didnt think that was availbe until next update, where windows 10 and pocket servers will be compatible
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#743 [10:04] <ATSGamer> i cant play normal minecraft cuz drivers, what i have to do? i do everything but all fail. pls help
#744 [10:04] <ET> i cant log in and need help i think i have been hacked what do i do
#745 [10:04] <Guest656565> Hello, how do I host a Minecraft Windows 10 Beta server? I have portforwarded a server but I still cannot add one
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#750 [10:06] <GURUSTEVE> guest565656 r u talking about a mulitplayer over same wifi?
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#752 [10:07] <Guest656565> No
#753 [10:07] <GURUSTEVE> then what?
#754 [10:07] <Guest656565> multiplayer where anyone can join the server
#755 [10:07] <GURUSTEVE> u mean over the internet?
#756 [10:07] <Guest656565> Yes
#757 [10:07] <Guest656565> through my public ip address
#758 [10:08] <GURUSTEVE> well, have you seen anyone do that before?
#759 [10:08] <GURUSTEVE> with this edition?
#760 [10:08] <Guest656565> No
#761 [10:08] <GURUSTEVE> i belive you need to wait til next update
#762 [10:08] <GURUSTEVE> could be soon
#763 [10:09] <Guest656565> hmm
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#770 [10:14] <ATSGamer> i cant play normal minecraft cuz drivers, what i have to do? i do everything but all fail. pls help
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#775 [10:18] <jareda715> My minecraft Launcher will start but when i hit play minecraft dosent show up!
#776 [10:19] <Smezey> My minecraft crash every time because i installed Windows 10
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#779 [10:25] <Guest656565> I NEED HELP
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#784 [10:28] <Kekse98> I got a problem with my account. It says its not available anymore but I changed my password in February.. even that I can't get emails on the email account.. Its getting a bit annoying :)
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#786 [10:31] <pedro_fenomeno> oi
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#788 [10:32] <Kekse98> Are there any server problems?
#789 [10:32] <Afootpluto> .mcstatus
#790 [10:32] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#791 [10:33] <Kekse98> ok strange
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#793 [10:36] <charmin1234> Hello, I was looking to get Windows 10, would my chipset be comaptible to play minecraft if i were to download windows 10?
#794 [10:36] * Kekse98 [Kekse98@notlogged] has quit. (Quit: Web client closed)
#795 [10:36] <Afootpluto> ??> charmin1234 win/dxdiag
#796 [10:36] <Absol> charmin1234: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#797 [10:36] <charmin1234> Would be be able to though?
#798 [10:37] <charmin1234> I checked dxdiag already
#799 [10:37] <Afootpluto> charmin1234, can you give us the dxdiag?
#800 [10:37] <charmin1234> Alright
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#805 [10:42] <charmin1234> Name: Intel(R) Q35 Express Chipset Family Manufacturer: Intel Corporation Chip Type: Intel(R) GMA 3100 DAC Type: Internal Approx. Total Memory: 256 MB Current display mode: 1440 x 900 (32bit) (75Hz) Monitor: Syncmaster 932GW/932GWPLUS,SyncMaster Main driver: igdumdx32.dll Version 8.15.10.1930 Date 9/23.2009 714:54 PM WhQL Logo'd Yes DDI Version 9Ex Driver model WDDM 1.0
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#808 [10:44] <charmin1234> Afootpluto
#809 [10:45] <luk1nh4s> para mim obter o minecraft windows 10 pocket edition eu pressiso compra ?
#810 [10:45] <Afootpluto> charmin1234, that chipset is not supported on windows 10
#811 [10:45] <charmin1234> thought so
#812 [10:45] <charmin1234> Alright
#813 [10:45] <charmin1234> Crappy chipset :3
#814 [10:45] <luk1nh4s> pq quero saber pra mim compra o minecraft original
#815 [10:46] <Petrick> alguem consegue logar na conta do minecraft no laucher 1.6.19 ?
#816 [10:46] <luk1nh4s> oo minecraft ta desativado eu acho
#817 [10:46] * luk1nh4s [luk1nh4s@notlogged] has quit. (Client Quit)
#818 [10:47] <Petrick> que merda quero joga online e da connect timed out toda hora
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#820 [10:48] <Petrick> an someone tell me why I can not log in to my account in minecraft launcher 1.6.19?
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#833 [11:08] <iTec> hola
#834 [11:09] <iTec> no me deja entrar a minecraft
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#837 [11:11] <Sookie444> I want to go into my brothers world and when I try to go in the world it says invalid name. I don't know why but it has done that since I got the update for my iPad
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#839 [11:12] <Pietrek> Hello I cant use texture pack 32x32 on minecraft Beta 1.5, I use new launcher and I selected use of old beta minecraft version, how to use texture pack in this old veriosn :( ?
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#853 [11:22] <nickbouche> just tried to install and when I go to run, get a message that says there was a corruption. any suggestions?
#854 [11:22] <clayzxcvbnm> ok so i recently downloaded minecraft again to play, which i have played previously on the same computer, so i know i meet system requirements, but the game says i need to update my drivers, which are in fact up to date, i am running Windows 7, i have included the paste bin link here as well http://paste.ubuntu.com/11987236/
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#856 [11:25] <clayzxcvbnm> any body here to help?
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#859 [11:26] <clayzxcvbnm> anyone here to help?
#860 [11:27] <Hezitate> hey there! question: I can connect to a lan server on another computer in my home, however he cannot connect to a game i made, is there something i can do ?
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#864 [11:30] <robotkoer> Hello, could anyone tell me, what's wrong with this command? /testfor @p[stat.useItem.fishing_rod=37]
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#866 [11:31] <crazymonster44> i cant sign into my minecraft account i tryed to rest my pasword on the mojang website and on the mincraft website and when i complete my password rest i try login and i still cant sign in
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#868 [11:31] <w_> I need help how can i download minecraft for windows 10 i dont check that
#869 [11:32] <crazymonster44> its on the mincraft website under download
#870 [11:33] <crazymonster44> so how an i spost to get help on here?
#871 [11:33] <robotkoer> w_: https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/
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#874 [11:34] <crazymonster44> cant sign in after password rest
#875 [11:34] <Tomat0> guys i am having trouble logging in
#876 [11:34] <robotkoer> crazymonster44: Maybe you tried a wrong/wrongly capitalized email or username?
#877 [11:34] <crazymonster44> same
#878 [11:34] <Tomat0> i can prove i have the right username
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#880 [11:34] <robotkoer> Tomat0: Try email
#881 [11:34] <Tomat0> i got an email to reset password when i entered in the same one
#882 [11:35] <Tomat0> so the email is right
#883 [11:35] <crazymonster44> iv dubble checked the typing and it perfect just cant sign in
#884 [11:35] <Tomat0> i just changed the password
#885 [11:35] <Tomat0> and entered in the exact one
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#887 [11:35] <Tomat0> i checked my caps
#888 [11:35] <crazymonster44> yea same
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#890 [11:35] <dudeman_> so is there anyway to clear items and entities in a world prior to logging in SP world
#891 [11:35] <Tomat0> yeah
#892 [11:35] <Tomat0> theres a command
#893 [11:35] <Tomat0> to destroy entities
#894 [11:35] <dudeman_> right
#895 [11:35] <dudeman_> right
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#897 [11:36] <robotkoer> dudeman_: /kill @e
#898 [11:36] <dudeman_> but outside of the world ?
#899 [11:36] <Tomat0> but why/
#900 [11:36] <robotkoer> if you want to be more specific then tell me what do you want to keep
#901 [11:36] <dudeman_> over 11k entities
#902 [11:36] <Tomat0> oh crap
#903 [11:36] <robotkoer> of what type
#904 [11:36] <crazymonster44> wow
#905 [11:36] <Tomat0> u need MCEdit
#906 [11:36] <robotkoer> nah, can be done in vanilla
#907 [11:36] <dudeman_> comp bluescreened and after i got back on 0 fps
#908 [11:36] <dudeman_> not vanilla
#909 [11:37] <dudeman_> commands didnt work
#910 [11:37] <Tomat0> MCedit seems to be the only one that works
#911 [11:37] <Tomat0> download it and set up the world in there
#912 [11:37] <dudeman_> mcedit huh ... didnt even think of that
#913 [11:37] <dudeman_> does it support modded mc ?
#914 [11:37] <robotkoer> If you can't access the world, then yes, MCEdit seems to be the best
#915 [11:37] <Tomat0> yeah
#916 [11:37] <robotkoer> it does
#917 [11:38] <crazymonster44> so about this account sign problem
#918 [11:38] <Tomat0> remove ur mods if u have to
#919 [11:38] <dudeman_> sweet then thanks
#920 [11:38] <Tomat0> yeah the account issue
#921 [11:38] <crazymonster44> tomato you having same prob
#922 [11:38] <robotkoer> https://help.mojang.com/customer/portal/topics/151510-minecraft-accounts/articles ^^
#923 [11:38] <dudeman_> its a pack from a launcher
#924 [11:38] <Tomat0> im having friends coming over soon so i need to urgently log in
#925 [11:38] <Tomat0> it doesnt accept any username/password combo
#926 [11:39] <robotkoer> https://help.mojang.com/customer/portal/emails/new?ref=footer
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#928 [11:39] <crazymonster44> in that article about account migration i checked it and im already migrated to mojang
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#931 [11:41] <tjajrj45> when i try to login to my minecraft account on anything it tells me that i have the wrong email/ and or password and i have had minecraft for years
#932 [11:41] <Pim> Hello, I have a question, when I play Minecraft in Windows 10, comes in chat 'unable to locate ....'
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#934 [11:41] <Tomat0> i joined in 2014
#935 [11:41] <Tomat0> so it aint migration
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#937 [11:42] <robotkoer> Pim: Unable to locate what
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#939 [11:42] <Pim> To locate sign or something
#940 [11:42] <Pim> wait I will try
#941 [11:42] <crazymonster44> seems like lots of people are having the same prob tomato
#942 [11:42] <Tomat0> i think this has to do with the windows 10
#943 [11:42] <Pim> Robotkoer, are you Dutch? (because your name looks like Dutch)
#944 [11:42] <crazymonster44> yea
#945 [11:42] <JulianTET> can i have some ones
#946 [11:42] <JulianTET> help
#947 [11:42] <robotkoer> Nah :P
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#949 [11:43] <Tomat0> for whar hulian
#950 [11:43] <JulianTET> can someone help me
#951 [11:43] <iiBaraa> any one can help me ?
#952 [11:43] <iiBaraa> http://paste.ubuntu.com/11987536/
#953 [11:43] <robotkoer> Tomat0: crazymonster44 If you can't get help from Mojang's site then contact them, I gave you a link
#954 [11:43] <iiBaraa> plz any help plz
#955 [11:43] <Tomat0> k whats ur issues
#956 [11:43] <iiBaraa> http://paste.ubuntu.com/11987536/
#957 [11:43] <tjajrj45> ugh why cant anyone help
#958 [11:43] <Tomat0> robot i contacked them
#959 [11:43] <JulianTET> i tried to use my free code to get minecraft windows 10 beta but it wasn't on windows 10 so i upgraded to windows 10 but it says my code was all ready used
#960 [11:43] <iiBaraa> every time mine craft crashed
#961 [11:43] <iiBaraa> i dont know why ?
#962 [11:43] <Tomat0> im having trouble logging in
#963 [11:43] <Tomat0> try signing out and sining back in
#964 [11:43] <crazymonster44> can you re-past the link to there support
#965 [11:44] <robotkoer> JulianTET: Well then just try to find it on store and download
#966 [11:44] <tjajrj45> when i try to login to my minecraft account on anything it tells me that i have the wrong email/ and or password and i have had minecraft for years
#967 [11:44] <iiBaraa> any one helpme me every time my minecraft crashed see : http://paste.ubuntu.com/11987536/
#968 [11:44] <iiBaraa> any one helpme me every time my minecraft crashed see : http://paste.ubuntu.com/11987536/
#969 [11:44] <iiBaraa> any one helpme me every time my minecraft crashed see : http://paste.ubuntu.com/11987536/
#970 [11:44] <Tomat0> tjajr we're all having the same issue
#971 [11:44] <JulianTET> but i can't it says i need a code!
#972 [11:44] <robotkoer> Stop spamming
#973 [11:44] <crazymonster44> yea
#974 [11:44] <tjajrj45> oh i didnt know that
#975 [11:44] <iiBaraa> ok put help me pls
#976 [11:44] <JulianTET> but my free code was all ready used!
#977 [11:44] <JulianTET> but i didn't use it
#978 [11:44] <tjajrj45> do you think it will be fixed soon
#979 [11:44] <Tomat0> iibaraa we know nothing about error reports
#980 [11:44] <robotkoer> iiBaraa: Google "pixel format not accelerated"
#981 [11:45] <robotkoer> No idea what it means, but that's the error
#982 [11:45] <Pim> robotkoer, unable to locate sign at ...
#983 [11:45] <Tomat0> julian it might be the issue we're all having with mojang
#984 [11:45] <Tomat0> unable to login
#985 [11:45] <JulianTET> ugghh but can i have a new code?
#986 [11:45] <Tomat0> idk
#987 [11:45] <Tomat0> where did u purchase the code
#988 [11:45] <iiBaraa> any one helpme me every time my minecraft crashed see : http://paste.ubuntu.com/11987536/
#989 [11:45] <JulianTET> i got a free one
#990 [11:45] <robotkoer> Pim: I guess the sign was there before but is no longer due to something, just tp there and see what's going on
#991 [11:45] <Tomat0> where
#992 [11:46] <robotkoer> iiBaraa: I told you what to do
#993 [11:46] <JulianTET> mojang
#994 [11:46] <Tomat0> ?
#995 [11:46] <crazymonster44> is it windows 10 thats causing this
#996 [11:46] <iiBaraa> what
#997 [11:46] <Tomat0> for what
#998 [11:46] <Pim> It is in Hypixel and in CubeCraft too :l
#999 [11:46] <iiBaraa> how i can do it ?
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#1001 [11:46] <iiBaraa> robotkoer: how
#1002 [11:46] <robotkoer> JulianTET: Contact Mojang https://help.mojang.com/customer/portal/emails/new?ref=footer
#1003 [11:46] <Tomat0> i think its windows 10
#1004 [11:46] <Pim> And I have this since windows 10 :l
#1005 [11:46] <JulianTET> because i all ready had the minecraft pc version
#1006 [11:46] <Tomat0> stupid people
#1007 [11:46] <Tomat0> people get free codes from mojang for that stuff!?
#1008 [11:46] <Tomat0> where do i sign up
#1009 [11:47] <JulianTET> uhh yeah
#1010 [11:47] <Pim> Windows 10 is bitch ;l ":(
#1011 [11:47] <crazymonster44> yea
#1012 [11:47] <iiBaraa> any one helpme me every time my minecraft crashed see : http://paste.ubuntu.com/11987536/
#1013 [11:47] <robotkoer> iiBaraa: http://lmgtfy.com/?q=pixel+format+not+accelerated+minecraft
#1014 [11:47] <iiBaraa> ok
#1015 [11:47] <JulianTET> no if u go to ur account on mojang.com u will have a free redeem button
#1016 [11:47] <crazymonster44> #stopwindows10
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#1018 [11:47] <robotkoer> Windows 10 for me personally was slower than 8.1 at first but now it's okay :P
#1019 [11:48] <robotkoer> anyway, that sign thing is not related
#1020 [11:48] <crazymonster44> yea its lot slower
#1021 [11:48] <Pim> But Mincraft is shitty
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#1023 [11:48] <robotkoer> Well then use Minecraft for Windows 10
#1024 [11:48] <robotkoer> that's native code at least
#1025 [11:48] <robotkoer> unlike java
#1026 [11:48] <Pim> But that costs 10 euro?
#1027 [11:48] <crazymonster44> my computer used to take 2 minutes to start up now takes like 10
#1028 [11:48] <robotkoer> not when you own the java version
#1029 [11:48] * tjajrj45 [tjajrj45@notlogged] has quit. (Ping timeout: 204 seconds)
#1030 [11:48] <Pim> Where can you get it ;s
#1031 [11:49] <robotkoer> https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/
#1032 [11:49] <Pim> Oh but you need xbox live isn't it?
#1033 [11:49] <robotkoer> mm yeah
#1034 [11:49] <robotkoer> But it's in Windows 10 anyway
#1035 [11:49] <Pim> I don't have xbox live
#1036 [11:49] <robotkoer> Sign up then
#1037 [11:49] <robotkoer> if you want
#1038 [11:49] <crazymonster44> lol to download windows 10 version it says sign in to download
#1039 [11:50] <crazymonster44> i cant sign in
#1040 [11:50] <Pim> okay wait
#1041 [11:50] <robotkoer> Windows 10 version is basically pocket edition on a computer
#1042 [11:50] <robotkoer> for now at least
#1043 [11:50] <robotkoer> But it is much smoother
#1044 [11:50] <Pim> Oh so you can't go on servers.. ? ;(
#1045 [11:50] <crazymonster44> no not yet
#1046 [11:50] <Pim> ahw shitty
#1047 [11:51] <Pim> and download it on minecraft.net isn't for windows 10 or?
#1048 [11:51] <robotkoer> Anyway, is there anyone else I can help?
#1049 [11:51] <crazymonster44> account sign in prob
#1050 [11:51] <robotkoer> It is a separate version
#1051 [11:51] <Pim> k
#1052 [11:51] <robotkoer> not the same you used in other versions of Windows
#1053 [11:51] <robotkoer> tho you can use the same version too
#1054 [11:51] <crazymonster44> soo
#1055 [11:52] <robotkoer> crazymonster44: Tweet to @mojanghelp maybe?
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#1058 [11:52] <crazymonster44> ill try
#1059 [11:53] <Pim> Where can I redeem the code?
#1060 [11:53] <robotkoer> Mojang profile
#1061 [11:53] <Pim> yeah but then I need to login on Microsoft right?
#1062 [11:54] <robotkoer> yeah
#1063 [11:54] <Pim> O I've got it
#1064 [11:54] <Pim> thtx
#1065 [11:54] <crazymonster44> i sent a tweet
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#1067 [11:55] <Pim> Why cant I rename my profile on Windows 10 Minecraft?
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#1069 [11:55] <crazymonster44> how long do you think it will take for them to fix this windows 10 problem
#1070 [11:55] <robotkoer> It's Xbox Live username ^^
#1071 [11:56] <crazymonster44> and i know its a problem with windows 10 cause my friend who is useing windows 8 still can play
#1072 [11:56] <Sunset_> I can't play minecraft because of some pixel format problem. I have the DxDiax code and don't really know what to do. http://paste.ubuntu.com/11987578/
#1073 [11:56] <Pim> MOuse sensivity is extremeeeeee
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#1075 [11:57] <Guest18831> http://paste.ubuntu.com/11987586/
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#1078 [11:59] <Sunset_> http://paste.ubuntu.com/11987578/
#1079 [11:59] <crazymonster44> latter
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#1081 [12:00] <Guest18831> ich verstehe das mit den pixeln nicht wieso minecraft nicht funktioniert auf der seite steht nur was mit veraltete grafikkarte
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#1083 [12:04] <Sunset_> i don't know what to do now that I got the dxdiax thing, the next instruction told me to come here
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#1089 [12:08] <GoonieSpoonie> Hello, i am unable to connect to any minecraft server at all it just says pinging
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#1093 [12:12] <GoonieSpoonie> Hello, i am unable to connect to any minecraft server at all it just says pinging
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#1095 [12:15] <ali> hello yesterday i talked here and you solved my crash problem
#1096 [12:15] <ali> its solved but now when i join a online server its crashed
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#1098 [12:16] <Sunset_> I really don't know what to do and I can't play minecraft http://paste.ubuntu.com/11987578/
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#1106 [12:19] <Jeffrey> Isa
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#1108 [12:20] <Jeffrey> Is anybody a faction pro?
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#1112 [12:21] <Sunset_> http://paste.ubuntu.com/11987578/ That is my dxdiag code and I don't know what to do. It says something about pixel format not accelerated, I don't even know what it all means. I just want to play minecraft but can't.
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#1124 [12:32] <GoonieSpoonie> I am unabke to connect to any minecraft server it says un known host or pinging i know for sure they're the right ip's
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#1128 [12:38] <Afootpluto> GoonieSpoonie, what is the ip of the server?
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#1132 [12:41] <maecenas007> hello need to reset my security questions
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#1141 [12:53] <diti026> I cant enter Minecraft, because it says that i need to update my graphics driver? I think the problem is that I updated my laptop to windows 10
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#1144 [12:53] <diti026> http://paste.ubuntu.com/11987934/
#1145 [12:54] * Jack is now known as Guest51855
#1146 [12:54] <Guest51855> I lost my password and deleted the email I may have used to set the account up, so is there a way to retrieve me account?
#1147 [12:54] <Afootpluto> ??> Guest51855 mojang/email
#1148 [12:54] <Absol> Guest51855: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1149 [12:54] <Absol> Guest51855: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#1151 [12:55] <Afootpluto> diti026, download and install https://downloadcenter.intel.com/download/23473
#1152 [12:55] <diti026> ok
#1153 [12:55] <Tim_2> http://paste.ubuntu.com/11986828/
#1154 [12:57] <Afootpluto> Tim_2, can you do a speed test at speedtest.net?
#1155 [12:57] <Tim_2> yes
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#1163 [12:59] <scdoodle> hello?
#1164 [12:59] <Wolfy_> My minecraft has no sound and my volume is all the way up but still nothing
#1165 [13:00] <scdoodle> wait
#1166 [13:00] <scdoodle> what is this
#1167 [13:00] <scdoodle> these are other poeple?
#1168 [13:00] <scdoodle> oh god this will not help
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#1170 [13:00] * ali [ali@notlogged] has joined #minecrafthelp
#1171 [13:00] <ali> hello4
#1172 [13:00] <ali> i have a problem
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#1175 [13:01] <RandomRob13> I'm having an issue with my graphics drivers, I'm running Windows 10
#1176 [13:02] <RandomRob13> "Pixel format not accelerated"
#1177 [13:02] <ali> i have a crash problem
#1178 [13:02] <RandomRob13> Here is my dxdiag report:
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#1180 [13:02] <RandomRob13> http://paste.ubuntu.com/11988033/
#1181 [13:03] <RandomRob13> can anyone help me?
#1182 [13:04] <RandomRob13> I am on windows 10 btw
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#1184 [13:05] <RandomRob13> I tried following all the steps, and I ended up with my Geforce Experience thing saying that it couldn't connect to the internet
#1185 [13:05] <Lubriom> hola
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#1187 [13:05] <RandomRob13> I am using an Nvida graphics card, but it doesn't show up in dxdiag
#1188 [13:06] <RandomRob13> Nvidia*
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#1190 [13:06] <maecenas007> Hi about how long before someone responds after we post our question/request? Not pushing, but want to make sure im not lost in teh shuffle before I should ask again. Been about 20 min. Thanks
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#1192 [13:07] <RandomRob13> anyone?
#1193 [13:07] * Lubriom [Lubriom@notlogged] has joined #minecrafthelp
#1194 [13:07] <Lubriom> Hi
#1195 [13:08] <Lubriom> anyone?
#1196 [13:08] <RandomRob13> I
#1197 [13:08] <RandomRob13> Hi*
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#1201 [13:08] <Lubriom> Hi
#1202 [13:08] <Tim_2> I have made
#1203 [13:08] <Lubriom> HI
#1204 [13:08] <Lubriom> hello?
#1205 [13:08] <Lubriom> anyone?
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#1207 [13:09] <RandomRob13> Can no one help me? :(
#1208 [13:09] <Lubriom> Hi tim
#1209 [13:09] <Lubriom> How do i get help?
#1210 [13:09] <RandomRob13> Apparently you don't.
#1211 [13:09] <maecenas007> Randomrob13 it says post your question then to wait patiently. Asking if anyone can help you over and over wont get you an answer any faster
#1212 [13:10] <RandomRob13> oh ok sorry
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#1214 [13:11] <Tim_2> afootpluto I've done the test
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#1219 [13:13] <Vilcius> I just downloaded windows 10 and it says that i have to update my driver before i can play but everytime i try, it isn't there. It says my driver doesnt exist or it is up to date but it wont let me play
#1220 [13:13] <Vilcius> http://paste.ubuntu.com/11988093/
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#1227 [13:16] <LilaAuge> Pixel porblems did what has been told: http://paste.ubuntu.com/11988108/
#1228 [13:17] <Tim_2> hello?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
#1229 [13:17] <Thomas_> So, My Problem. When Ever i load a certain Texture pack it lags the HECK out of my game making it unplayable. This started happening when i upated my PC To Winows 10 (From Windows 8 Surface pro 2)
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#1234 [13:21] <Thomas_> So... Is anyone here that can help me?
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#1237 [13:23] <LilaAuge> Pixel format problems: I did what has been told: http://paste.ubuntu.com/11988108/ please check, thanks!
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#1239 [13:24] <Thomas_> Should I post my problem again?
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#1244 [13:26] <Andokai> Hello everybody. I currently have a problem running Minecraft. When I enter my username and password (yes I use the correct details, and the correct username), minecraft doesnt start. Instead, it tells me that i must ensure I have a connection and that minecraft isnt blocked. Ive tried disabling firewalls. No luck. Please help.
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#1246 [13:27] <mrdanilp> i cant claim my minecraft windows 10 .... if i click on redeem there came a server error '/' Application.... what i had done wrong?
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#1248 [13:28] <ali> i have a crash problem
#1249 [13:28] <ali> help please i cant play minecraft
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#1252 [13:29] <ali> fuck
#1253 [13:29] * AuBot kicked ali from #minecrafthelp (Reason: li :Please keep it civil.)
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#1255 [13:30] <Andokai> I currently have a problem running Minecraft. When I enter my username and password (yes I use the correct details, and the correct username), minecraft doesnt start. Instead, it tells me that i must ensure I have a connection and that minecraft isnt blocked. Ive tried disabling firewalls. No luck. Please help.
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#1260 [13:36] <LilaAuge> Pixel format problems: I did what has been told: http://paste.ubuntu.com/11988108/ please check, thanks! Does anyone have a solution???
#1261 [13:37] * RendeR18 [RendeR18@notlogged] has joined #minecrafthelp
#1262 [13:38] <RendeR18> I cannot log into my account, it says it was migrated but none of my emails appear to work?
#1263 [13:38] <Andokai> I currently have a problem running Minecraft. When I enter my username and password (yes I use the correct details, and the correct username), minecraft doesnt start. Instead, it tells me that i must ensure I have a connection and that minecraft isnt blocked. Ive tried disabling firewalls. No luck. Please help.
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#1266 [13:39] <Thomas_> So, My Problem. When Ever i load a certain Texture pack it lags the HECK out of my game making it unplayable. This started happening when i upated my PC To Winows 10 (From Windows 8 Surface pro 2)
#1267 [13:39] * TehSynapse is now known as TehSynapse-away
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#1269 [13:42] <Dante> i barely downloaded Windows 10, and it's saying i need to update my video card, what do i do? http://paste.ubuntu.com/11988272/
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#1277 [13:46] <Thomas_> Ok, Everyone! You all may want to leave and come back another time, They oviosly are not doing their jobs or either buissy. I have been waiting hear for about 45 minuets sometimes refreshing the page changing nicknames...
#1278 [13:46] <Dante> i barely downloaded Windows 10, and it's saying i need to update my video card, what do i do? http://paste.ubuntu.com/11988272/
#1279 [13:46] <maecenas007> Can anyone say that they are actually getting any assistance from I assume the Mods that have the @ symbol. I posted my question an hour ago. Would be nice to just know that waiting patiently is going to work out
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#1282 [13:46] <Thomas_> Yeah
#1283 [13:47] <Thomas_> But I guess they are wither not doign their jobs or just buissy...
#1284 [13:47] <LostWarriors> When I downloaded windows 10 it says that I have no problems but it still won't let me play any games on my computer http://paste.ubuntu.com/11988302/
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#1286 [13:47] * GoonieSpoonie [GoonieSpoonie@notlogged] has joined #minecrafthelp
#1287 [13:47] <Thomas_> Oh Yeah! I just downloaded windows Ten...
#1288 [13:47] <Dante> maybe i shouldnt have came here
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#1290 [13:47] <Thomas_> You may have to re-downlaod youor games again though
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#1292 [13:48] <Thomas_> But the Data will still e their
#1293 [13:48] <Thomas_> *Be
#1294 [13:48] <GoonieSpoonie> Hi, i am unable to connect to any minecraft server i know for sure the ip is correct but it either says pinging or just connecting to server on any server i try
#1295 [13:48] <LilaAuge> Pixel format problems: I did what has been told: http://paste.ubuntu.com/11988108/ please check, thanks! Does anyone have a solution??? I have been waiting since a long time!
#1296 [13:49] <Dante> same with me
#1297 [13:49] <Thomas_> GoonieSpoonie,Loloa Auge, THEY ARE NOT HEAR, They are either not doing their jobs or buissy. -0-
#1298 [13:49] <Thomas_> Grammer Check, *Hear*
#1299 [13:49] <Thomas_> *Here*
#1300 [13:50] <Thomas_> I should know... Ive been here for under an hour...
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#1302 [13:51] <Thomas_> Wolf, Nones Here.
#1303 [13:52] <Thomas_> Just A Bunch of Questioning people.
#1304 [13:52] <Wolf> oh
#1305 [13:52] <Thomas_> -0-
#1306 [13:52] <Thomas_> There are Players but, No One seams to be helping...
#1307 [13:52] <Wolf> but do you know why my minecraft has no sound?
#1308 [13:52] * marcel333 [marcel333@notlogged] has joined #minecrafthelp
#1309 [13:52] <Thomas_> Press F3
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#1311 [13:52] <Thomas_> That usaly mutes
#1312 [13:52] <Wolf> ok
#1313 [13:53] <Wolf> ill try that
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#1315 [13:53] <Wolf> that doesnt work at all
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#1318 [13:54] <Thomas__> Anywho Im back...
#1319 [13:54] <Wolf> and yes i have all my volume up but i dont understand why it wont work
#1320 [13:54] <Thomas__> Hm
#1321 [13:54] <Thomas__> Is your Computer Volume up?
#1322 [13:54] <Wolf> ya
#1323 [13:54] <Thomas__> Master Volume?
#1324 [13:55] <Thomas__> In minecraft Music options
#1325 [13:55] <Wolf> ya all up
#1326 [13:55] <GoonieSpoonie> Hi, i am unable to connect to any minecraft server i know for sure the ip is correct but it either says pinging or just connecting to server on any server i try
#1327 [13:55] <Thomas__> What Kinda computer do you have
#1328 [13:55] <Thomas__> Goonie NO one is hear
#1329 [13:56] <Thomas__> They oviosly are not doing their jobs or either buissy. I have been waiting hear for about 45 minuets sometimes refreshing the page changing nicknames...
#1330 [13:56] <GoonieSpoonie> hear?
#1331 [13:56] <Thomas__> Whoops
#1332 [13:56] <LilaAuge> Pixel format problems: I tries to update driver, did not work, gave http://paste.ubuntu.com/11988108/ please check, thanks! Does anyone have a solution??? I have been waiting since a long time!
#1333 [13:56] <Thomas__> HereYou know what i ment
#1334 [13:56] <GoonieSpoonie> ok
#1335 [13:56] * Lord_Ralex kicked Thomas__ from #minecrafthelp (Reason: homas__ :You are actually being quite rude and annoying)
#1336 [13:56] <Wolf> hp computer
#1337 [13:56] <GoonieSpoonie> Hi, i am unable to connect to any minecraft server i know for sure the ip is correct but it either says pinging or just connecting to server on any server i try
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#1339 [13:57] <LostWarriors> I am unable to connect to any of my games http://paste.ubuntu.com/11988302/
#1340 [13:57] <Wolf> is anyone here that can help me?!?!?!
#1341 [13:58] <Lord_Ralex> LilaAuge, your computer does not support Windows 8.1.
#1342 [13:58] * tarcio [tarcio@notlogged] has joined #minecrafthelp
#1343 [13:58] <tarcio> nao esta etrando
#1344 [13:58] <tarcio> \gamemode 1
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#1346 [13:59] <Lord_Ralex> LostWarriors, install http://www.geforce.com/drivers/results/87789
#1347 [13:59] <Lord_Ralex> ??> GoonieSpoonie launcher/open
#1348 [13:59] <Absol> GoonieSpoonie: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1349 [13:59] <GoonieSpoonie> Sorry?
#1350 [14:00] <Lord_Ralex> GoonieSpoonie, do what Absol said first
#1351 [14:00] <GoonieSpoonie> ok
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#1353 [14:00] <Lord_Ralex> Then start the game, try to connect to mctest.ae97.net
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#1355 [14:00] <Wolf> there no sound on minecraft and yes i have all my sounds up but still nothing!\
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#1358 [14:01] <Lord_Ralex> ??> Wolf launcher/game-output
#1359 [14:01] <Absol> Wolf: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1360 [14:01] <Absol> Wolf: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1361 [14:01] <GoonieSpoonie> Nope i cannot connect :/
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#1363 [14:01] <Lord_Ralex> ??> GoonieSpoonie launcher/game-output
#1364 [14:01] <Absol> GoonieSpoonie: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1365 [14:01] <Absol> GoonieSpoonie: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1367 [14:02] <GoonieSpoonie> http://paste.ubuntu.com/11988400/
#1368 [14:03] <LilaAuge> Why not supporting 8.1???? I am working since 2 years with it!
#1369 [14:03] <Lord_Ralex> LilaAuge, your video card is old, and AMD dropped support for it
#1370 [14:03] <Lord_Ralex> GoonieSpoonie, remove your mods
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#1372 [14:03] <GoonieSpoonie> Optifine?
#1373 [14:03] <Lord_Ralex> GoonieSpoonie, yes, it is a mod.
#1374 [14:03] <Rodrii2807> Hola
#1375 [14:03] <GoonieSpoonie> Ok
#1376 [14:04] <Rodrii2807> ocupo ayuda
#1377 [14:04] <GoonieSpoonie> Done
#1378 [14:04] <GoonieSpoonie> removed mods
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#1380 [14:04] <Lord_Ralex> GoonieSpoonie, try the game again, provide a new log
#1381 [14:05] <Rodrii2807> I installed windows 10 and i cant play minecraft because of an error about the graphics and I dont know what to do?
#1382 [14:05] <GoonieSpoonie> http://paste.ubuntu.com/11988422/
#1383 [14:05] <Distance_> when it's my turn let me know don't wanna interrupt
#1384 [14:05] <IsmaelPvP_> Hello, I wanted to see if they could help me, not run my minecraft is cut to begin with, and then crasheo leads me to this page, http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#1385 [14:05] <Rodrii2807> http://paste.ubuntu.com/11988372/
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#1387 [14:06] <GoonieSpoonie> http://paste.ubuntu.com/11988426/
#1388 [14:06] <Lord_Ralex> ??> GoonieSpoonie launcher/log
#1389 [14:06] <Absol> GoonieSpoonie: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1390 [14:06] <Absol> GoonieSpoonie: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1391 [14:06] <HexaTuna> http://paste.ubuntu.com/11988410/
#1392 [14:07] <Rodrii2807> heyy help me PLEASEEE
#1393 [14:07] <Distance_> [15:01:31 INFO]: Minecraft Launcher 1.6.19 (through bootstrap 100) started on windows... [15:01:31 INFO]: Current time is Aug 2, 2015 3:01:31 PM [15:01:31 INFO]: System.getProperty('os.name') == 'Windows 7' [15:01:31 INFO]: System.getProperty('os.version') == '6.1' [15:01:31 INFO]: System.getProperty('os.arch') == 'amd64' [15:01:31 INFO]: System.getProperty('java.version') == '1.8.0_25' [15:01:31 INFO]: System.getProperty('java.vendor'
#1394 [14:07] <GoonieSpoonie> http://paste.ubuntu.com/11988436/
#1395 [14:07] <Rodrii2807> http://paste.ubuntu.com/11988372/
#1396 [14:07] <Rodrii2807> http://paste.ubuntu.com/11988372/
#1397 [14:07] * Sr_Patata [Sr_Patata@notlogged] has joined #minecrafthelp
#1398 [14:07] <IsmaelPvP_> help me please
#1399 [14:07] <Lord_Ralex> ??> GoonieSpoonie tools/hjt
#1400 [14:07] <MiikyLux> no puedo abrir mi minecraftme dise que configure sabe que de los controles alguien me puede ayudar es que ya tengo mas de unahora intentandohacer esto...
#1401 [14:07] <Absol> GoonieSpoonie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1402 [14:07] <Absol> GoonieSpoonie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1403 [14:08] <Rodrii2807> http://paste.ubuntu.com/11988372/
#1404 [14:08] <Rodrii2807> http://paste.ubuntu.com/11988372/
#1405 [14:08] <Rodrii2807> http://paste.ubuntu.com/11988372/
#1406 [14:08] <Rodrii2807> http://paste.ubuntu.com/11988372/
#1407 [14:08] * Absol kicked Rodrii2807 from #minecrafthelp (Reason: odrii2807 :Stop spamming)
#1408 [14:08] <MiikyLux> me pueden ayudar porfavor
#1409 [14:08] <Distance_> I have problems with both opening a server (shuts right away and I did sign the eula) and minecraft singleplayer which slows to a crawl while playing fps wise
#1410 [14:09] <IsmaelPvP_> ayunme
#1411 [14:09] <Distance_> I have a great laptop with plenty of power to run minecraft
#1412 [14:09] <Sr_Patata> Why my launcher does not work in Windows 10? :C
#1413 [14:10] <MiikyLux> no puedo abrir minecraft :C
#1414 [14:10] <Distance_> It does the same thing in both the installed versions and the downloaded version of 1.88
#1415 [14:10] <IsmaelPvP_> Por qué mi lanzador no funciona en Windows 10
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#1417 [14:10] <GoonieSpoonie> http://paste.ubuntu.com/11988463/
#1418 [14:10] * zakaria [zakaria@notlogged] has joined #minecrafthelp
#1419 [14:10] <GoonieSpoonie> and lord ralex tools/hjt??
#1420 [14:10] * LilaAuge [LilaAuge@notlogged] has quit. (Ping timeout: 204 seconds)
#1421 [14:10] <MiikyLux> chingen a su madre nadie ayuda ennada
#1422 [14:10] * IsmaelPvP_ [IsmaelPvP_@notlogged] has quit. (Quit: Web client closed)
#1423 [14:11] <MiikyLux> hijos de madre nadie me ayuda :C
#1424 [14:11] * Rodrii28 [Rodrii28@notlogged] has joined #minecrafthelp
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#1427 [14:11] <Lord_Ralex> ??> GoonieSpoonie av/ncafee/uninstall
#1428 [14:11] <Lord_Ralex> ??> GoonieSpoonie av/mcafee/uninstall
#1429 [14:11] <Absol> GoonieSpoonie: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1430 [14:12] <Rodrii28> http://paste.ubuntu.com/11988372/
#1431 [14:12] <Distance_> my av is security essentials. Could that be the problem?
#1432 [14:12] <Rodrii28> help me
#1433 [14:12] <Distance_> it never had a problem before
#1434 [14:12] * sikoi [sikoi@notlogged] has joined #minecrafthelp
#1435 [14:12] <GoonieSpoonie> Ok mcafee removed although it's asking for a restart now
#1436 [14:13] <Lord_Ralex> GoonieSpoonie, then restart
#1437 [14:13] * Sr_Patata [Sr_Patata@notlogged] has quit. (Ping timeout: 204 seconds)
#1438 [14:13] <GoonieSpoonie> After the restart should i come back here?
#1439 [14:13] <Lord_Ralex> Try connecting to mctest.ae97.net with Minecraft, if it fails, then yes
#1440 [14:13] <GoonieSpoonie> Ok thanks for the help
#1441 [14:13] <Rodrii28> somebody help
#1442 [14:13] <sikoi> Hi Ineed help. I am on a 360 console and the worlds won't load after the game update. It is just saying initializing server. and it won't load
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#1445 [14:14] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#1446 [14:14] <ShanksKS> Help me?
#1447 [14:14] <ShanksKS> http://paste.ubuntu.com/11988475/
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#1449 [14:14] <Rodrii28> help me please
#1450 [14:14] <Rodrii28> http://paste.ubuntu.com/11988372/
#1451 [14:15] <Distance_> solved the server problem. New server 1.88 doesn't like older server worlds
#1452 [14:15] <Wolf> so ya i pasted all the text in game-output
#1453 [14:15] <Distance_> now if I can get the game to play at a framerate that is in double (preferrably triple) digits
#1454 [14:15] <Distance_> [15:01:38] [Client thread/INFO]: Setting user: keeperosin [15:01:38] [Client thread/INFO]: (Session ID is token:70eacffb9b124f0cb18e46a4a5a38bd4:41faa064de624778845c43e39feb7e2a) [15:01:39] [Client thread/INFO]: LWJGL Version: 2.9.4 [15:01:40] [Client thread/INFO]: Reloading ResourceManager: Default [15:01:42] [Sound Library Loader/INFO]: Starting up SoundSystem... [15:01:42] [Thread-6/INFO]: Initializing LWJGL OpenAL [15:01:42] [Threa
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#1458 [14:17] <Distance_> nm I try to figure it out myself.
#1459 [14:17] * Bugboy1028|Mirc2 [Bugboy1028|Mirc2@notlogged] has joined #minecrafthelp
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#1463 [14:18] <GoonieSpoonie> Hey, yeah still not able to connect to any server.
#1464 [14:18] * Bugboy1028|Mirc2 [Bugboy1028|Mirc2@notlogged] has quit. (Client Quit)
#1465 [14:19] <maecenas007> Looking to find out how to reset my Security questions. Ive used this computer before, but when I log in it says this is the first time and I have to answer security questions, which are not being recognized.
#1466 [14:19] * portefe123 [portefe123@notlogged] has joined #minecrafthelp
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#1469 [14:21] <Wolf> i still dont know why i have no sound....
#1470 [14:22] * Wolf [Wolf@notlogged] has quit. (Quit: Web client closed)
#1471 [14:22] * Wolf [Wolf@notlogged] has joined #minecrafthelp
#1472 [14:23] <HexaTuna> Hey, Im Here For 15 Minutes, Why No One Notices Me? Absol? AuBot? DopeGhoti? Espercorn? GreyBot? GreyVulpine? Kealper? Lord_Ralex? Marzenia? Morrolan? Scott? TrueWolves? tyteen4a03? Wug? xales? Why? http://paste.ubuntu.com/11988410/
#1473 [14:23] <HexaTuna> In Fact, 17.
#1474 [14:24] <maecenas007> Long time, sadness. Ive been here waiting for 1 hour and 30 minutes
#1475 [14:24] <HexaTuna> Wow
#1476 [14:24] <Galaxy_2Alex> ...alright, one moment guys.
#1477 [14:25] <Galaxy_2Alex> For the future: Please don't ping channel ols.
#1478 [14:25] <Galaxy_2Alex> *ops
#1479 [14:25] * Jerry [Jerry@notlogged] has joined #minecrafthelp
#1480 [14:26] <Jerry> ------------------ System Information ------------------ Time of this report: 8/2/2015, 15:10:57 Machine name: JEREMIAH Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150709-1700) Language: English (Regional Setting: English) System Manufacturer: TOSHIBA System Model: Satellite C55D-B BIOS: 1.30 Proce
#1481 [14:26] <GoonieSpoonie> hey i still cannot connect after what i was told
#1482 [14:26] <Galaxy_2Alex> HexaTuna, Your system does not support newer versions of Windows. Downgrade, using the integrated downgrade feature (Settings > Update & Security > Recovery > Go back to Windows 7), or buy a new system.
#1483 [14:26] <Galaxy_2Alex> ??> Jerry paste
#1484 [14:26] <Absol> Jerry: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1485 [14:27] <Galaxy_2Alex> maecenas007, https://account.mojang.com/me/changeSecretQuestions
#1486 [14:27] <maecenas007> Thank you
#1487 [14:27] * maecenas007 [maecenas007@notlogged] has quit. (Quit: Web client closed)
#1488 [14:27] * maecenas007 [maecenas007@notlogged] has joined #minecrafthelp
#1489 [14:27] <Galaxy_2Alex> If anyone else was missed, please write your question again, and I will try my best to answer it.
#1490 [14:27] * Lord_Ralex kicked HexaTuna from #minecrafthelp (Reason: exaTuna :That was moronic of you)
#1491 [14:28] <maecenas007> Ok. Galaxy_2Alex I clicked the link and it brought me back here.
#1492 [14:28] <Galaxy_2Alex> maecenas007, Contact Mojang with your transaction ID.
#1493 [14:28] <Jerry> it took me to nothing
#1494 [14:28] <Galaxy_2Alex> ??> maecenas007 account/trans-id
#1495 [14:28] <Absol> maecenas007: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1496 [14:28] <Absol> maecenas007: If you used PaySafeCard, your transaction ID is the card number.
#1497 [14:28] <Galaxy_2Alex> ??> maecenas007 account/send-email
#1498 [14:28] <Absol> maecenas007: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1499 [14:29] <Galaxy_2Alex> Jerry, Please give us the link to the paste.
#1500 [14:29] <maecenas007> Ok how do i contact Mojang.. I thought this was the location
#1501 [14:29] <maecenas007> ok i see Absol
#1502 [14:29] <Galaxy_2Alex> maecenas007, Absol just gave you the information you need.
#1503 [14:29] <Jerry> ------------------ System Information ------------------ Time of this report: 8/2/2015, 15:10:57 Machine name: JEREMIAH Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150709-1700) Language: English (Regional Setting: English) System Manufacturer: TOSHIBA System Model: Satellite C55D-B BIOS: 1.30 Proce
#1504 [14:29] * felipeptd [felipeptd@notlogged] has quit. (Ping timeout: 204 seconds)
#1505 [14:29] <Galaxy_2Alex> ??> Jerry paste
#1506 [14:29] <Absol> Jerry: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1507 [14:29] * Sunset_ [Sunset_@notlogged] has joined #minecrafthelp
#1508 [14:29] <Galaxy_2Alex> Jerry, Post your DxDiag on that page, and give us the link to the paste.
#1509 [14:30] <Sunset_> http://paste.ubuntu.com/11987578/
#1510 [14:30] <Galaxy_2Alex> Sunset_, Your system does not support newer versions of Windows. Downgrade, using the integrated downgrade feature (Settings > Update & Security > Recovery > Go back to Windows 7), or buy a new system.
#1511 [14:31] <Galaxy_2Alex> Sunset_, You can also try to put in a dedicated graphics card.
#1512 [14:31] <Sunset_> So I can't play minecraft unless I do either of those?
#1513 [14:31] * HexaTuna [HexaTuna@notlogged] has joined #minecrafthelp
#1514 [14:31] <Galaxy_2Alex> Sunset_, Either downgrade, new system, or new dedicated graphics card.
#1515 [14:32] <Galaxy_2Alex> Sunset_, If you are not very well with computers, you need to ask for assistance for the latter.
#1516 [14:32] <Sunset_> Ok, I will have to tell my dad
#1517 [14:32] * Jerry [Jerry@notlogged] has quit. (Quit: Web client closed)
#1518 [14:33] <HexaTuna> The Guy Who Helped Me, Thank You, When I Was Reading Your Name And Writing Thanks, I Kicked. Thank You Again.
#1519 [14:33] <HexaTuna> Someone Kicked Me*
#1520 [14:33] <Galaxy_2Alex> HexaTuna, You were kicked because you pinged people you shouldn't.
#1521 [14:34] * thepoorgamer1 [thepoorgamer1@notlogged] has joined #minecrafthelp
#1522 [14:34] * Sunset_ [Sunset_@notlogged] has quit. (Client Quit)
#1523 [14:34] <thepoorgamer1> my computer says graphic drivers autodated or something like that
#1524 [14:35] <Galaxy_2Alex> thepoorgamer1, Do you have a link to your DxDiag?
#1525 [14:35] <thepoorgamer1> no not yey
#1526 [14:35] <HexaTuna> Sorry, I Wasnt Know The Rules.
#1527 [14:35] <thepoorgamer1> yet
#1528 [14:35] <Galaxy_2Alex> ??> thepoorgamer1 win/dxdiag
#1529 [14:35] <Absol> thepoorgamer1: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1530 [14:35] <HexaTuna> If My English Is Bad Sorry Im From Turkey Lol
#1531 [14:36] <thepoorgamer1> ok
#1532 [14:36] <Galaxy_2Alex> HexaTuna, No problem :)
#1533 [14:36] * Luxin [Luxin@notlogged] has joined #minecrafthelp
#1534 [14:37] <Luxin> Hello, what steps should I take if I believe my account has been hacked and the e-mail address changed on it?
#1535 [14:37] * juzna [juzna@notlogged] has joined #minecrafthelp
#1536 [14:37] * Wolf [Wolf@notlogged] has quit. (Quit: Web client closed)
#1537 [14:38] * juzna [juzna@notlogged] has quit. (Client Quit)
#1538 [14:38] <Galaxy_2Alex> ??> Luxin account/hacked
#1539 [14:38] <Absol> Luxin: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1540 [14:38] <Absol> Luxin: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1541 [14:38] <HexaTuna> So, Thank You, I Love Minecraft, But I Think Win 10 is More Important. Have a Nice Day :) (I Didnt Write Ur Name Cause Someone Can Kick Me Again Lol)
#1542 [14:39] * Foxy_JR_JR [Foxy_JR_JR@notlogged] has joined #minecrafthelp
#1543 [14:39] * Foxy_JR_JR [Foxy_JR_JR@notlogged] has quit. (Client Quit)
#1544 [14:39] <Luxin> thanks Absol
#1545 [14:39] <Bugboy1028> ??> Luxin bot
#1546 [14:39] <Absol> Luxin: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1547 [14:40] <Bugboy1028> you should thanks Galaxy_2Alex instead :)
#1548 [14:40] <Luxin> aha, thanks
#1549 [14:40] <HexaTuna> But Im Quiting, So I Think I Can Write Your Name, Thx Galaxy_2Alex :) Bye :)
#1550 [14:40] <Galaxy_2Alex> Bye, have a nice day ^^
#1551 [14:41] <HexaTuna> Same To You :)
#1552 [14:41] * Eimear [Eimear@notlogged] has joined #minecrafthelp
#1553 [14:42] <Luxin> What's the usual turn-around time for customer support? I know it's probably a case by case basis but is the response time usually quick?
#1554 [14:42] * HexaTuna [HexaTuna@notlogged] has quit. (Quit: Web client closed)
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#1557 [14:43] <Eimear> i need a new code for minecraft windows 10 beta
#1558 [14:44] <Galaxy_2Alex> Eimear, How so?
#1559 [14:44] <GoonieSpoonie> uh i have removed mcafee and done what i was told but i still cannot connect to ANY minecraft server
#1560 [14:44] <Bugboy1028> Luxin , 2 to 4 business days
#1561 [14:45] <Luxin> thanks
#1562 [14:45] <Galaxy_2Alex> Luxin, Around 12 days at the moment though due to backlog.
#1563 [14:45] <Bugboy1028> oh
#1564 [14:45] <Galaxy_2Alex> ??> GoonieSpoonie av/malwarebytes
#1565 [14:45] <Absol> GoonieSpoonie: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1566 [14:45] <Absol> GoonieSpoonie: Download it here: http://www.malwarebytes.org/
#1567 [14:45] <Bugboy1028> Didnt know tha
#1568 [14:45] <Luxin> Thanks for the response. 12 days is pretty long.
#1569 [14:45] <GoonieSpoonie> Malwarebytes??
#1570 [14:45] <Bugboy1028> Galaxy_2Alex is it due to server downtimes?
#1571 [14:45] <Bugboy1028> yes, Malwarebytes, GoonieSpoonie
#1572 [14:46] <GoonieSpoonie> Sorry, i'm new to this but what is that?
#1573 [14:46] <Eimear> well i put in the code when i had window 8 it said it would be there when i had windows 10 i have windows 10 now but its not htere and it says i have to buy the game!
#1574 [14:46] <Galaxy_2Alex> Eimear, You are using the wrong Microsoft Account on the Windows Store.
#1575 [14:46] <Eimear> how so?
#1576 [14:46] <Galaxy_2Alex> GoonieSpoonie, Absol gave you all the information you need.
#1577 [14:47] <Galaxy_2Alex> Eimear, Because the game is not showing up, it's a common issue.
#1578 [14:47] <GoonieSpoonie> Oh sorry i missed that
#1579 [14:47] <Galaxy_2Alex> Eimear, Check if you are using the right account on the store
#1580 [14:47] <Eimear> i am
#1581 [14:47] <Galaxy_2Alex> Eimear, You may also have registered the game to the wrong account.
#1582 [14:48] * keldon [keldon@notlogged] has joined #minecrafthelp
#1583 [14:48] <Eimear> i was signed in when i did it and it was my account
#1584 [14:48] <keldon> anyone else have an annoying buzzing sound
#1585 [14:48] * kemberhernandez [kemberhernandez@notlogged] has joined #minecrafthelp
#1586 [14:48] <Bugboy1028> keldon, what were you doing when you hear buzzing?
#1587 [14:48] <Galaxy_2Alex> Eimear, If that would be the case, the game would show up. In any case, we cannot really assist you with that, contact Microsoft Billing Support with your redeem code: https://commerce.microsoft.com/PaymentHub/Help?lang=en-us
#1588 [14:49] <Eimear> ok bye
#1589 [14:49] * Steam_Gasting [Steam_Gasting@notlogged] has joined #minecrafthelp
#1590 [14:49] * Eimear [Eimear@notlogged] has quit. (Quit: Web client closed)
#1591 [14:49] <keldon> it happens when I open up the game
#1592 [14:49] <Steam_Gasting> so when I try to launch my server (for 1.8.8) it just stops the server. I checked the logs and it said "oh dur, server might already be running in that port" (but it's not) I even checked task manager and java was not running
#1593 [14:50] <Galaxy_2Alex> Steam_Gasting, Did you change the port in the server.properties?
#1594 [14:50] * ScottyD0ES [ScottyD0ES@notlogged] has joined #minecrafthelp
#1595 [14:50] * paugargom [paugargom@notlogged] has joined #minecrafthelp
#1596 [14:50] <Steam_Gasting> I'm about to host a minecraft camp and my server just pooped itself, any way to fix it. I already prt forwarded and it worked before, but when I tried to launch it again. it stopped
#1597 [14:50] <Galaxy_2Alex> keldon, Hmm... does it come from the speakers or your PC?
#1598 [14:50] <Steam_Gasting> no, I just port forwardede to 25565
#1599 [14:50] <GoonieSpoonie> 3 threats detected remove them and now what?
#1600 [14:51] <Bugboy1028> kon udp and tpd, Steam_Gasting?
#1601 [14:51] <Galaxy_2Alex> Steam_Gasting, Restart your server and try again.
#1602 [14:51] <keldon> my Kracken headset
#1603 [14:51] <Galaxy_2Alex> keldon, Does it only happen on Minecraft?
#1604 [14:51] <keldon> yes
#1605 [14:51] <Steam_Gasting> I can't launch the server period, it just crashes
#1606 [14:51] <Lord_Ralex> Steam_Gasting, did you put anything as the server ip?
#1607 [14:51] <Steam_Gasting> so are you saying re download it?
#1608 [14:51] <Galaxy_2Alex> Steam_Gasting, Uh, restart your PC, that's what I was trying to say.
#1609 [14:51] <Steam_Gasting> yes I did
#1610 [14:51] <Lord_Ralex> Steam_Gasting, remove it
#1611 [14:51] * maribeth22 [maribeth22@notlogged] has joined #minecrafthelp
#1612 [14:51] <Steam_Gasting> I have done that already
#1613 [14:52] <Galaxy_2Alex> Steam_Gasting, ...or it's that, thank Lord_Ralêx.
#1614 [14:52] <Lord_Ralex> Provide the latest log please
#1615 [14:52] <ScottyD0ES> I run a plain vanilla server and have been having connection loss issues. I've been receiving a message about Badly compressed packet, but don't really see this issue on the forums or google. Has anyone here heard of this problem?
#1616 [14:52] <Galaxy_2Alex> keldon, Are you using a resource pack?
#1617 [14:52] <Galaxy_2Alex> GoonieSpoonie, After it removed them, it will prompt you to restart
#1618 [14:52] <Galaxy_2Alex> GoonieSpoonie, Do that, then try again.
#1619 [14:52] <keldon> no I am not
#1620 [14:53] <Galaxy_2Alex> ScottyD0ES, Are you using Bukkit, Spigot or anything similar on the server?
#1621 [14:53] <GoonieSpoonie> Got it
#1622 [14:53] <Galaxy_2Alex> keldon, Any mods?
#1623 [14:53] <Steam_Gasting> http://pastebin.com/MvGFx6uK
#1624 [14:53] <Galaxy_2Alex> Steam_Gasting, Have you tried restarting your PC?
#1625 [14:53] * maribeth22 [maribeth22@notlogged] has quit. (Client Quit)
#1626 [14:53] <Steam_Gasting> yes
#1627 [14:53] <paugargom> Hi, I wanted to see if someone coukd help me because it seems like my lucky blocks aren't working. You see, I installed the normal lucky blocks, etc., and I then installed the black lucky block mod like you're suppodes to, but when I tried to install another one, it kept giving me the drops from the previous lucky block mod...I don't know what to do now!
#1628 [14:53] <ScottyD0ES> Yes, I was using bukit, but I am running plain Jane right now. I just did a server wipe and loaded a new world file.
#1629 [14:54] <Galaxy_2Alex> ??> paugargom mods
#1630 [14:54] <Absol> paugargom: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1631 [14:54] <Absol> paugargom: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1632 [14:54] <Galaxy_2Alex> ScottyD0ES, And with the regular vanilla server, it still gives you the packet error?
#1633 [14:55] <Steam_Gasting> and once, again, you said remove and re-download the server files?
#1634 [14:55] <Lord_Ralex> Steam_Gasting, Starting Minecraft server on 65.190.128.99:25565
#1635 [14:55] <Lord_Ralex> Remove the IP from the server.properties
#1636 [14:55] * XxLutzLpxX [XxLutzLpxX@notlogged] has joined #minecrafthelp
#1637 [14:55] <Steam_Gasting> k
#1638 [14:55] <Galaxy_2Alex> Steam_Gasting, ^
#1639 [14:55] <Lord_Ralex> You should not have it
#1640 [14:55] <ScottyD0ES> Yes. I just tried to log in again, and got the error or packet size 98 is below server threshold of 256.
#1641 [14:56] <Galaxy_2Alex> ScottyD0ES, On a completely new world?
#1642 [14:56] <keldon> no mods nothing. I just downloaded it. I figured maybe its a bug so I deleted it and redownloaded it.. same problem. I turned all the sound down in the settings and it still buzzes
#1643 [14:56] <ScottyD0ES> Yes, all data was wiped.
#1644 [14:56] <Steam_Gasting> done, relaunch?
#1645 [14:56] <Steam_Gasting> it's working, ty
#1646 [14:57] <Steam_Gasting> gg
#1647 [14:57] * Steam_Gasting [Steam_Gasting@notlogged] has quit. (Quit: Web client closed)
#1648 [14:57] <Galaxy_2Alex> keldon, Are you using 1.8.8?
#1649 [14:58] * XxLutzLpxX [XxLutzLpxX@notlogged] has quit. (Client Quit)
#1650 [14:58] <Galaxy_2Alex> ScottyD0ES, What's the exact error message?
#1651 [14:58] * Gyarura [Gyarura@notlogged] has joined #minecrafthelp
#1652 [14:58] <thepoorgamer1> it says i need to update graphic drivers i got link
#1653 [14:58] <Galaxy_2Alex> thepoorgamer1, Please give us the link.
#1654 [14:58] <keldon> 0.12.0
#1655 [14:59] <Galaxy_2Alex> keldon, Oh, it's the Windows 10 Edition?
#1656 [14:59] <ScottyD0ES> Connection Lost Internal Exception: io.netty.handler.codec.DecoderException: Badly compressed packet - size of 98 is below server threshold of 256
#1657 [14:59] <thepoorgamer1> -http://paste.ubuntu.com/11988766/
#1658 [14:59] <thepoorgamer1> there
#1659 [14:59] <keldon> yes the beta I figure it's a bug but I didn't know if everyone is having the problem
#1660 [14:59] <Galaxy_2Alex> thepoorgamer1, Your system does not support newer versions of Windows. Downgrade, using the integrated downgrade feature (Settings > Update & Security > Recovery > Go back to Windows 7), or buy a new system.
#1661 [15:00] * Luxin [Luxin@notlogged] has quit. (Ping timeout: 204 seconds)
#1662 [15:00] <Galaxy_2Alex> thepoorgamer1, Does it happen on the regular PC Edition?
#1663 [15:01] * kemberhernandez [kemberhernandez@notlogged] has quit. (Quit: Web client closed)
#1664 [15:02] <Galaxy_2Alex> ScottyD0ES, Does the server console come up with any error messages?
#1665 [15:03] * iTz_TruePvP_xX [iTz_TruePvP_xX@notlogged] has joined #minecrafthelp
#1666 [15:03] * SpartacusTown_ [SpartacusTown_@notlogged] has joined #minecrafthelp
#1667 [15:03] * iTz_TruePvP_xX [iTz_TruePvP_xX@notlogged] has quit. (Client Quit)
#1668 [15:04] * Steam_Gasting [Steam_Gasting@notlogged] has joined #minecrafthelp
#1669 [15:04] <Steam_Gasting> well this didn't take long, now it won't let me join, I'll send a log
#1670 [15:04] * GoonieSpoonie [GoonieSpoonie@notlogged] has quit. (Ping timeout: 204 seconds)
#1671 [15:05] <SpartacusTown_> Hello ! Who can help me please. My Mojang Minecraft crashes at launch, then he will not answer. (Sorry for my English)
#1672 [15:05] <Steam_Gasting> http://pastebin.com/VYKDNXT1
#1673 [15:05] <Galaxy_2Alex> ??> SpartacusTown_ launcher/game-output
#1674 [15:05] <Absol> SpartacusTown_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1675 [15:05] <Absol> SpartacusTown_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1676 [15:05] <SpartacusTown_> What ?
#1677 [15:05] * GoonieSpoonie [GoonieSpoonie@notlogged] has joined #minecrafthelp
#1678 [15:05] <Galaxy_2Alex> Steam_Gasting, What error message do you receive on the client?
#1679 [15:06] <ScottyD0ES> I just got a brand new message. Connection Lost Internal Exception: io.netty.handler.codec.DecoderException: Java.zip.DataFormatException: incorrect data check
#1680 [15:06] <Steam_Gasting> hold up
#1681 [15:06] <GoonieSpoonie> Hi i can still not connect to any minecraft server i have tried a malware test and everything but still no luck any ideas?
#1682 [15:06] <Galaxy_2Alex> SpartacusTown_, Follow the instructions Absol gave you.
#1683 [15:06] <SpartacusTown_> Yes
#1684 [15:06] <Galaxy_2Alex> GoonieSpoonie, Does the error also occur on mctest.ae97.net?
#1685 [15:07] * sikoi [sikoi@notlogged] has quit. (Ping timeout: 204 seconds)
#1686 [15:07] <GoonieSpoonie> Sadly Yes
#1687 [15:07] <Steam_Gasting> java.net.connectionexception: connection refused, not further info
#1688 [15:07] <Galaxy_2Alex> ??> GoonieSpoonie tools/hjt
#1689 [15:07] <Absol> GoonieSpoonie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1690 [15:07] * dragonkitty100 [dragonkitty100@notlogged] has joined #minecrafthelp
#1691 [15:07] <Absol> GoonieSpoonie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1692 [15:07] <Galaxy_2Alex> Steam_Gasting, What are you using to connect to your server?
#1693 [15:08] <GoonieSpoonie> Galaxy i have already used Hijackthis
#1694 [15:08] * Fabighost [Fabighost@notlogged] has joined #minecrafthelp
#1695 [15:08] * apple_ [apple_@notlogged] has joined #minecrafthelp
#1696 [15:08] <Steam_Gasting> multiplayer, the "add server" happens even when I use direct connect
#1697 [15:08] <Fabighost> hello
#1698 [15:08] <Galaxy_2Alex> GoonieSpoonie, Please create a new server.
#1699 [15:08] <Steam_Gasting> rather, t=my normal ip
#1700 [15:08] <Galaxy_2Alex> Steam_Gasting, Are you sure it's still the correct IP?
#1701 [15:08] <GoonieSpoonie> What do you mean?
#1702 [15:08] <Steam_Gasting> yes
#1703 [15:08] <Galaxy_2Alex> Fabighost, Hello.
#1704 [15:08] <Fabighost> Hello,Everytime I go on a server like 3 seconds later it disconnects me
#1705 [15:09] <Galaxy_2Alex> GoonieSpoonie, Create a bew DxDiag, sorry.
#1706 [15:09] <Fabighost> with the error:
#1707 [15:09] * keldon [keldon@notlogged] has quit. (Quit: Web client closed)
#1708 [15:09] * bnat [bnat@notlogged] has joined #minecrafthelp
#1709 [15:09] <GoonieSpoonie> Dxdiag?
#1710 [15:09] <Galaxy_2Alex> gah, sorry
#1711 [15:09] <Fabighost> Internal Exception: io.netty.handler.codec.DecoderException: java.lang.IndexOutOfBoundsException: reader(9) + length(1) exeeds writerIndex(9): UnpooledHeapByteBuf(ridx: 9, winx: 9 cap: 9)
#1712 [15:09] <Galaxy_2Alex> GoonieSpoonie, New HJT log.
#1713 [15:09] * dragonkitty100 [dragonkitty100@notlogged] has quit. (Client Quit)
#1714 [15:09] <GoonieSpoonie> May i have the link?
#1715 [15:09] <Galaxy_2Alex> Fabighost, Does the error also occur on mctest.ae97.net?
#1716 [15:09] * bnat [bnat@notlogged] has quit. (Client Quit)
#1717 [15:09] <Galaxy_2Alex> ??> GoonieSpoonie tools/hjt
#1718 [15:09] <Absol> GoonieSpoonie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1719 [15:09] <Absol> GoonieSpoonie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1720 [15:09] <Fabighost> But i cant launch minecraft let me try
#1721 [15:09] * xxl3x [xxl3x@notlogged] has joined #minecrafthelp
#1722 [15:10] * xxl3x [xxl3x@notlogged] has quit. (Client Quit)
#1723 [15:10] <Galaxy_2Alex> Steam_Gasting, Please give the IP to me, I will only try to ping the server. If you want, send it to me in a PM (/msg <myusername> <message>
#1724 [15:11] <GoonieSpoonie> http://paste.ubuntu.com/11988844/
#1725 [15:11] <SpartacusTown_> http://paste.ubuntu.com/11988847/ here
#1726 [15:11] * xxl3x [xxl3x@notlogged] has joined #minecrafthelp
#1727 [15:11] <Galaxy_2Alex> Steam_Gasting, There is no server hosted on that adress.
#1728 [15:12] * apple_ [apple_@notlogged] has quit. (Ping timeout: 204 seconds)
#1729 [15:12] <Steam_Gasting> you guys earlier did tell me to get rid of the server in server.properties and never told me to put it back...
#1730 [15:12] <Steam_Gasting> ip*
#1731 [15:12] <Lord_Ralex> Steam_Gasting, because it does not do what you think it does
#1732 [15:12] <GoonieSpoonie> http://paste.ubuntu.com/11988844/
#1733 [15:13] <Galaxy_2Alex> GoonieSpoonie, I'm looking at it.
#1734 [15:13] <ScottyD0ES> [12:39:43] [Server thread/WARN]: Can't keep up! Did the system time change, or is the server overloaded? Running 4354ms behind, skipping 87 tick(s)
#1735 [15:13] <GoonieSpoonie> Sorry
#1736 [15:13] * Fabighost [Fabighost@notlogged] has quit. (Ping timeout: 204 seconds)
#1737 [15:13] <Steam_Gasting> alright, where am I supposed to put my ip for it to register as the server's ip
#1738 [15:13] <Lord_Ralex> Steam_Gasting, you don't put anything
#1739 [15:13] <Galaxy_2Alex> SpartacusTown_, I asked for the output of the Game Output tab.
#1740 [15:13] <Galaxy_2Alex> SpartacusTown_, Please follow the instructions again:
#1741 [15:14] <Galaxy_2Alex> ??> SpartacusTown_ launcher/game-output
#1742 [15:14] <Absol> SpartacusTown_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1743 [15:14] <Absol> SpartacusTown_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1744 [15:14] <Lord_Ralex> Steam_Gasting, the server is running correctly internally. If we cannot reach it, that means your portforwarding is incorrect or you have a firewall on that machine stopping it.
#1745 [15:14] <Galaxy_2Alex> ??> GoonieSpoonie av/adwcleaner
#1746 [15:14] <Absol> GoonieSpoonie: ADWCleaner is an utility to clean a PC which is infested with malware.
#1747 [15:14] <Absol> GoonieSpoonie: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1748 [15:14] <SpartacusTown_> Ok sorry
#1749 [15:14] <Galaxy_2Alex> GoonieSpoonie, There's still McAfee stuff on it, Adwcleaner should get rid of it.
#1750 [15:15] <Steam_Gasting> well great, I can't take down my firewall because my family forbids it, but I had a friend of mine access it without taking down the firewall before
#1751 [15:15] * xxl3x [xxl3x@notlogged] has quit. (Client Quit)
#1752 [15:15] <Steam_Gasting> I'll try to connect to my router again, but this pc makes not promises
#1753 [15:16] * sulliq [sulliq@notlogged] has joined #minecrafthelp
#1754 [15:17] * SPIDY_SK [SPIDY_SK@notlogged] has joined #minecrafthelp
#1755 [15:17] <Steam_Gasting> alright...can't get onto my router
#1756 [15:17] <SPIDY_SK> I have erratic mouse movement pls help. my camera is just spinning around the screen
#1757 [15:17] <SpartacusTown_> http://paste.ubuntu.com/11988869/ that?
#1758 [15:18] <SPIDY_SK> what is ctcp?
#1759 [15:18] <Galaxy_2Alex> SPIDY_SK, Press the Windows Key, enter "Mouse", press enter, then click "Additional mouse options", go to the "pointer options" tab and disable "Enhance pointer precision".
#1760 [15:19] <SPIDY_SK> galaxy is not working still same :(
#1761 [15:20] <SPIDY_SK> it was checked all the time
#1762 [15:20] <Galaxy_2Alex> SPIDY_SK, Does it happen in the Windows 10 Edition or in the regular PC Edition
#1763 [15:20] * GoonieSpoonie_ [GoonieSpoonie_@notlogged] has joined #minecrafthelp
#1764 [15:20] <Galaxy_2Alex> SPIDY_SK, You are supposed to uncheck it.
#1765 [15:20] * thepoorgamer1 [thepoorgamer1@notlogged] has quit. (Quit: Web client closed)
#1766 [15:20] <sulliq> I was trying to get the new version of minecraft for windows 10 but when I redeemed the code nothing happened and now I cant use the code again
#1767 [15:20] <SPIDY_SK> only in pc edition
#1768 [15:20] <GoonieSpoonie_> Ok i think all mcafee is gone now what?
#1769 [15:20] * PedroHeleno2001 [PedroHeleno2001@notlogged] has joined #minecrafthelp
#1770 [15:20] <Galaxy_2Alex> SPIDY_SK, Are you using a gaming mouse?
#1771 [15:20] * GoonieSpoonie [GoonieSpoonie@notlogged] has quit. (Ping timeout: 204 seconds)
#1772 [15:21] <Galaxy_2Alex> GoonieSpoonie_, Does it work now?
#1773 [15:21] <SPIDY_SK> yes gaming mouse from a4tech and mouse pad too
#1774 [15:21] <Galaxy_2Alex> SPIDY_SK, Do you have special software installed for the mouse?
#1775 [15:22] <SPIDY_SK> no i have older version or mouse and any software doesnt exist for this model
#1776 [15:22] <GoonieSpoonie_> Nope :c
#1777 [15:22] <Galaxy_2Alex> SPIDY_SK, Do you have this issue in other games as well?
#1778 [15:22] <SpartacusTown_> http://paste.ubuntu.com/11988869/ cela?
#1779 [15:22] <SPIDY_SK> Its worse when i have it unchecked
#1780 [15:22] * Gabe [Gabe@notlogged] has joined #minecrafthelp
#1781 [15:22] <SPIDY_SK> no only in minecraft
#1782 [15:22] <Gabe> hello
#1783 [15:23] <Galaxy_2Alex> Gabe, Hellp.
#1784 [15:23] <Steam_Gasting> can't access the router even through the direct connect ip
#1785 [15:23] <Gabe> this is a logn story is a real persdon here
#1786 [15:23] <Galaxy_2Alex> SpartacusTown_, Is that after it crashed?
#1787 [15:23] <Galaxy_2Alex> Gabe, Yes, but try to keep it short.
#1788 [15:23] <Galaxy_2Alex> Gabe, Just state the problem you are having.
#1789 [15:24] <Gabe> logging in
#1790 [15:24] <SPIDY_SK> Do you have any other suggestions? :( Its unplayable :((
#1791 [15:24] <GoonieSpoonie_> i'm screwed aren't i do i need to restore my computer or something nothing seems to work :/
#1792 [15:24] <Galaxy_2Alex> GoonieSpoonie_, hm... has it worked before?
#1793 [15:24] <SpartacusTown_> No, nothing remains rooted to Mojang
#1794 [15:24] <Galaxy_2Alex> SpartacusTown_, So it's stuck at the Mojang screen?
#1795 [15:24] <GoonieSpoonie_> yeah i always play multiplayer but just about 2 hours ago it comepletely stopped working
#1796 [15:25] <SpartacusTown_> Yes
#1797 [15:25] <SPIDY_SK> Please help Alex :(
#1798 [15:25] <Gabe> it says my password is wrong even though my email is right
#1799 [15:25] * sulliq [sulliq@notlogged] has quit. (Quit: Web client closed)
#1800 [15:25] <Galaxy_2Alex> GoonieSpoonie_, Restart your router
#1801 [15:25] <GoonieSpoonie_> ok
#1802 [15:25] <Gabe> hello
#1803 [15:25] <Gabe> hello
#1804 [15:25] * PedroHeleno2001 [PedroHeleno2001@notlogged] has left #minecrafthelp
#1805 [15:25] <Galaxy_2Alex> Gabe, If you E-Mail is right, you password doesn't have to be right as well...
#1806 [15:25] <SPIDY_SK> Just f*cked up on me?
#1807 [15:26] <SPIDY_SK> Nice... now i cant play mc
#1808 [15:26] <Galaxy_2Alex> SPIDY_SK, Hold on.
#1809 [15:26] <Gabe> well when i send a reset password to my email it doesnt go to my email
#1810 [15:26] <SPIDY_SK> no more moderators here? o.O
#1811 [15:26] <Galaxy_2Alex> SPIDY_SK, Are you using any mods? Also, are you using the latest version 1.8.8?
#1812 [15:26] * Popeye12333 [Popeye12333@notlogged] has joined #minecrafthelp
#1813 [15:26] * erdi [erdi@notlogged] has joined #minecrafthelp
#1814 [15:26] <Galaxy_2Alex> Gabe, How long have you been waiting for the mail?
#1815 [15:27] <SPIDY_SK> its happening on all versions i tried 1.8.7 with optifine and without and its same..
#1816 [15:27] <Gabe> 15 to 20 mintuies
#1817 [15:27] <Galaxy_2Alex> ??> SpartacusTown_ win/reinst
#1818 [15:27] <Absol> SpartacusTown_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1819 [15:27] <Absol> SpartacusTown_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1820 [15:27] * erdi [erdi@notlogged] has quit. (Client Quit)
#1821 [15:27] <Galaxy_2Alex> Gabe, It can take up to an hour.
#1822 [15:27] <Gabe> but when i reset my email it took 5 seconds and that was about a second before
#1823 [15:27] <Galaxy_2Alex> SPIDY_SK, Have you tried using a different mouse?
#1824 [15:27] <Gabe> i reset my password
#1825 [15:27] * GoonieSpoonie_ [GoonieSpoonie_@notlogged] has quit. (Quit: Web client closed)
#1826 [15:28] <Gabe> is there anyone i can call i dont think u get what i am saying
#1827 [15:28] <Popeye12333> hello there is this creattive server called cookiecreative and i denyed one of the owners from my plot bcs he kept on killing me with insta kill pots then he kicked me from the server until i undenyed him in-game name : hunterdagreat
#1828 [15:28] <Gabe> sorry for people rude
#1829 [15:28] <Galaxy_2Alex> Gabe, No, there is no phone service.
#1830 [15:28] <SPIDY_SK> yea i tried.. whole windows is working fine only in minecraft im having that weird erratic movements
#1831 [15:28] <Galaxy_2Alex> Popeye12333, And what are we supposed to do?
#1832 [15:28] <SPIDY_SK> do you want video that is showing a problem?
#1833 [15:29] <Popeye12333> idk how to report them on the forums #nub
#1834 [15:29] <Galaxy_2Alex> SPIDY_SK, It might help.
#1835 [15:29] * Lord_Ralex kicked Popeye12333 from #minecrafthelp (Reason: opeye12333 :Popeye12333)
#1836 [15:29] <Gabe> well than whats wrong it says my email is assoseated with JasminMyth minecraft account but when i ask for it to resend my password it doesnt send
#1837 [15:29] <SpartacusTown_> It does not work
#1838 [15:29] <Galaxy_2Alex> Gabe, It can sometimes take up to an hour for it.
#1839 [15:30] <Galaxy_2Alex> ??> SpartacusTown_ win/dxdiag
#1840 [15:30] <Absol> SpartacusTown_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1841 [15:30] <SPIDY_SK> https://www.youtube.com/watch?v=MTmlmbe8nZs in desc and comments are some fixes but doesnt work for me, idk why :(
#1842 [15:30] <Gabe> but what if it does not send
#1843 [15:30] * Steam_Gasting [Steam_Gasting@notlogged] has quit. (Ping timeout: 204 seconds)
#1844 [15:30] <Galaxy_2Alex> Gabe, If it doesn't arrive within an hour, contact Mojang with your transaction ID.
#1845 [15:30] * Steam_Gasting [Steam_Gasting@notlogged] has joined #minecrafthelp
#1846 [15:30] <Steam_Gasting> back, reset my router
#1847 [15:30] <SPIDY_SK> go 1:04 on video
#1848 [15:31] <Gabe> whats that
#1849 [15:31] <Galaxy_2Alex> SPIDY_SK, What's your Minecraft Username?
#1850 [15:31] <Galaxy_2Alex> ??> Gabe account/trans-id
#1851 [15:31] <Absol> Gabe: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1852 [15:31] <Absol> Gabe: If you used PaySafeCard, your transaction ID is the card number.
#1853 [15:32] <Galaxy_2Alex> ??> Gabe account/send-email
#1854 [15:32] <Absol> Gabe: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1855 [15:32] * SpartacusTown_ [SpartacusTown_@notlogged] has quit. (Quit: Web client closed)
#1856 [15:32] <SPIDY_SK> SPIDY_SK
#1857 [15:32] <SPIDY_SK> like here
#1858 [15:32] <Galaxy_2Alex> ??> SPIDY_SK win/dxdiag
#1859 [15:32] <Absol> SPIDY_SK: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1860 [15:32] <Gabe> I AM CONFUSED
#1861 [15:33] <SPIDY_SK> ?? sorry dont understand
#1862 [15:33] <SPIDY_SK> what to do with it
#1863 [15:33] <Gabe> what is a transaction id
#1864 [15:33] <Gabe> do i just coppy and paste that
#1865 [15:33] <Galaxy_2Alex> SPIDY_SK, Ignore messages starting with ??>, and follow the instructions from Absol directed at you.
#1866 [15:33] <Galaxy_2Alex> Gabe, Ignore messages starting with ??>, and follow the instructions from Absol starting with your Username.
#1867 [15:33] <SPIDY_SK> oh sorry, ok
#1868 [15:33] * GoonieSpoonie [GoonieSpoonie@notlogged] has joined #minecrafthelp
#1869 [15:34] <GoonieSpoonie> Dude it works! i know you're busy and all although it would be rude not to thank you so thank you so much for your time and help :)
#1870 [15:34] <Galaxy_2Alex> GoonieSpoonie, No problem, have a nice day :)
#1871 [15:35] <GoonieSpoonie> You too!
#1872 [15:35] * GoonieSpoonie [GoonieSpoonie@notlogged] has quit. (Client Quit)
#1873 [15:35] * Fabighost [Fabighost@notlogged] has joined #minecrafthelp
#1874 [15:36] <Fabighost> Please help me I have a error that comes up right after I Join the world
#1875 [15:36] <Fabighost> The error is:
#1876 [15:36] <Fabighost> Internal Exception: io.netty.handler.codec.DecoderException: java.lang.IndexOutOfBoundsException: reader(9) + length(1) exeeds writerIndex(9): UnpooledHeapByteBuf(ridx: 9, winx: 9 cap: 9)
#1877 [15:36] <Galaxy_2Alex> Fabighost, Does the error also occur on mctest.ae97.net?
#1878 [15:37] <SPIDY_SK> Alex do you have something?
#1879 [15:37] <Galaxy_2Alex> SPIDY_SK, I'm waiting for your DxDiag.
#1880 [15:37] <Galaxy_2Alex> ??> SPIDY_SK win/dxdiag
#1881 [15:37] <Fabighost> I will try
#1882 [15:37] <Absol> SPIDY_SK: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1883 [15:37] <Galaxy_2Alex> SPIDY_SK, In case you missed them.
#1884 [15:37] * Malef [Malef@notlogged] has joined #minecrafthelp
#1885 [15:37] <SPIDY_SK> what i missed? o.O
#1886 [15:38] <Galaxy_2Alex> SPIDY_SK, Instructions from Absol.
#1887 [15:38] <Fabighost> No Galaxy
#1888 [15:38] <SPIDY_SK> omg i didnt see it
#1889 [15:38] <SPIDY_SK> jesus sorry
#1890 [15:38] <Fabighost> The error doesn't occur on mctest.ae97.net
#1891 [15:38] <Malef> I need help finding out why my account was deleted with this new Merge thing going on where you need to use an email and not username >8I
#1892 [15:38] <Galaxy_2Alex> Fabighost, It's an issue with the server you are trying to connect to, nothing we can do about it. Contact them.
#1893 [15:38] <Fabighost> ok
#1894 [15:39] <Fabighost> But galaxy
#1895 [15:39] <Galaxy_2Alex> Malef, What is your Minecraft Username?
#1896 [15:39] <Fabighost> Other people on the server other than me are able to join
#1897 [15:39] <Gabe> i cant find the id
#1898 [15:39] <Galaxy_2Alex> Fabighost, Sorry, there's nothing we can do for you about this.
#1899 [15:39] * Steam_Gasting_ [Steam_Gasting_@notlogged] has joined #minecrafthelp
#1900 [15:39] <Galaxy_2Alex> Gabe, What payment method did you use to purchase Minecraft?
#1901 [15:39] <Malef> Galazy_2Alex , It WAS Misakipony (and I have old emails from Mojang that prove me right) but the system claims it doesn't exist anymore.
#1902 [15:39] <Steam_Gasting_> I got into my router and report forwarded
#1903 [15:39] * Steam_Gasting [Steam_Gasting@notlogged] has quit. (Ping timeout: 204 seconds)
#1904 [15:39] <Fabighost> ok
#1905 [15:40] * Kenn1sdead [Kenn1sdead@notlogged] has joined #minecrafthelp
#1906 [15:40] <Kenn1sdead> helo
#1907 [15:40] * maecenas007 [maecenas007@notlogged] has quit. (Quit: Web client closed)
#1908 [15:40] <Galaxy_2Alex> Steam_Gasting_, Server seems to work now.
#1909 [15:40] <Steam_Gasting_> am I still connectewd?
#1910 [15:40] <Galaxy_2Alex> Kenn1sdead, Hello.
#1911 [15:40] <Steam_Gasting_> yey!
#1912 [15:40] <Kenn1sdead> hi
#1913 [15:40] <Galaxy_2Alex> Steam_Gasting_, Yes, and the server is pingable.
#1914 [15:40] <SPIDY_SK> Alex here is it http://paste.ubuntu.com/11989001/
#1915 [15:40] <Steam_Gasting_> let me try
#1916 [15:40] <Kenn1sdead> IS this minecraft support?
#1917 [15:40] * dblock520 [dblock520@notlogged] has joined #minecrafthelp
#1918 [15:41] <dblock520> i want to know if my server will be able to work on minecraft windows 10 edition
#1919 [15:41] <Galaxy_2Alex> Kenn1sdead, Minecraft Tech Support, yes.
#1920 [15:41] <Steam_Gasting_> gg m88
#1921 [15:41] <Galaxy_2Alex> dblock520, Is it for the regular PC Edition?
#1922 [15:41] <dblock520> yes
#1923 [15:41] <SPIDY_SK> Alex do it now that magic win/diag
#1924 [15:42] <Kenn1sdead> i can't reach my account in any way i can't reset my password it docent let me log in as if my account has been deleted>
#1925 [15:42] <Galaxy_2Alex> dblock520, Then no, it will not be. You can still play the regular PC Edition on Windows 10 by the way.
#1926 [15:42] <dblock520> i jus want to know if my current mcprohosting server will work on windows 10 edition
#1927 [15:42] <Gabe> i just sent my self a email that list all the usernameas under yeathemorons@gmail.com and that was through mojang and it sent
#1928 [15:42] <Galaxy_2Alex> Kenn1sdead, What is your Minecraft Username?
#1929 [15:42] <dblock520> ok
#1930 [15:42] <Galaxy_2Alex> Malef, On which website did you buy Minecraft?
#1931 [15:42] <Gabe> i forgot how i payed
#1932 [15:42] <Kenn1sdead> Kenn1sdead
#1933 [15:42] <Kenn1sdead> my email
#1934 [15:43] <Kenn1sdead> is Iaisagr@yahoo.com
#1935 [15:43] <Galaxy_2Alex> Kenn1sdead, I don't need your E-Mail Adress.
#1936 [15:43] <dblock520> will the original edition of minecraft ever be discontinued?
#1937 [15:43] <Galaxy_2Alex> dblock520, No.
#1938 [15:43] <dblock520> will updates stop?
#1939 [15:43] <Kenn1sdead> ok
#1940 [15:43] <Galaxy_2Alex> dblock520, No.
#1941 [15:43] <dblock520> ok
#1942 [15:43] <dblock520> will servers remain up?
#1943 [15:43] <Galaxy_2Alex> dblock520, Yes.
#1944 [15:43] <dblock520> so nothing will change
#1945 [15:43] <Galaxy_2Alex> dblock520, Correct.
#1946 [15:43] <Malef> Galaxy_2Alex , Whichever one you bought it from 4 years ago. #OldGamer
#1947 [15:44] <dblock520> another thing is, is that when i open minecraft windows 10 edition it is very laggy, why?
#1948 [15:44] <SPIDY_SK> Aleeex? Can you do it? Im asleep. I want to sleep with good feeling my mc is working perfectly fine :/ :)
#1949 [15:44] <Galaxy_2Alex> Kenn1sdead, Contact Mojang with your transaction ID.
#1950 [15:44] <Galaxy_2Alex> ??> Malef account/trans-id
#1951 [15:44] <Kenn1sdead> how do i do that
#1952 [15:44] <Absol> Malef: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1953 [15:44] <Absol> Malef: If you used PaySafeCard, your transaction ID is the card number.
#1954 [15:44] <Galaxy_2Alex> Malef, Ah sorry, ignore that
#1955 [15:44] <Galaxy_2Alex> ??> Kenn1sdead account/trans-id
#1956 [15:44] <Absol> Kenn1sdead: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1957 [15:44] <Galaxy_2Alex> ??> Kenn1sdead account/send-email
#1958 [15:44] <Absol> Kenn1sdead: If you used PaySafeCard, your transaction ID is the card number.
#1959 [15:44] <Absol> Kenn1sdead: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1960 [15:44] <Galaxy_2Alex> dblock520, You may need to update your graphics card drivers.
#1961 [15:45] * Steam_Gasting_ [Steam_Gasting_@notlogged] has quit. (Ping timeout: 204 seconds)
#1962 [15:45] <Kenn1sdead> What??
#1963 [15:45] <Galaxy_2Alex> SPIDY_SK, One second.
#1964 [15:45] <SPIDY_SK> ok thanks
#1965 [15:45] <Galaxy_2Alex> Kenn1sdead, Absol just gave you all the information you need.
#1966 [15:45] <Malef> Absol I don't know what I used to buy my account with.
#1967 [15:45] <Galaxy_2Alex> Gabe, You need the transaction ID, otherwise you won't be able to receive account support.
#1968 [15:45] <Kenn1sdead> ok
#1969 [15:45] <Galaxy_2Alex> Malef, Contact Mojang with your transaction ID:
#1970 [15:45] <Galaxy_2Alex> ??> Malef account/trans-id
#1971 [15:46] <Absol> Malef: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1972 [15:46] <dblock520> will optifine come out for minecraft windows 10 edition?
#1973 [15:46] <Galaxy_2Alex> ??> Malef account/send-email
#1974 [15:46] <Absol> Malef: If you used PaySafeCard, your transaction ID is the card number.
#1975 [15:46] <Absol> Malef: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1976 [15:46] <Galaxy_2Alex> dblock520, I don't know.
#1977 [15:46] <Malef> > Galaxy_2Alex I don't know it.
#1978 [15:46] <Gabe> well i dont have it and cant get it so
#1979 [15:46] * dblock520 [dblock520@notlogged] has quit. (Quit: Web client closed)
#1980 [15:46] <Galaxy_2Alex> Malef, Without it, you will not receive account support. Check your old E-Mails, it should still be in one of them.
#1981 [15:46] <Galaxy_2Alex> Gabe, That means you won't receive account support, sorry.
#1982 [15:47] <Gabe> WELL THATS BS IT SAYS ITS MY ACCOUNT FROM THE EMMAIL
#1983 [15:47] <Gabe> but it wont send my my pass word
#1984 [15:47] <Kenn1sdead> i bought my minecraft game with a card
#1985 [15:47] <Kenn1sdead> from Target
#1986 [15:47] <Galaxy_2Alex> Kenn1sdead, Do you still have that card?
#1987 [15:48] <Malef> Galaxy_2Alex Hun that means I have to go through 4 years of emails. I tried searching for Minecraft with subject but can only find the old links to reset passwords.
#1988 [15:48] <SPIDY_SK> Alex? sorry im annoying but i want to sleep and fix it )
#1989 [15:48] <Kenn1sdead> Gabe, Same!
#1990 [15:48] <Galaxy_2Alex> SPIDY_SK, I'm on it.
#1991 [15:48] <Kenn1sdead> i have the same problem
#1992 [15:48] <Kenn1sdead> no that was years ago
#1993 [15:48] <Galaxy_2Alex> Kenn1sdead, Without the gift code, you will not receive account support, sorry.
#1994 [15:49] <Kenn1sdead> What?!
#1995 [15:49] <Gabe> kenn1sdead, d
#1996 [15:49] <Kenn1sdead> how is that possible
#1997 [15:49] <Kenn1sdead> it was never said to be kept.
#1998 [15:49] <Galaxy_2Alex> Kenn1sdead, Gabe, This is the only way to ensure that you are the owner of your accounts, sorry.
#1999 [15:49] <Gabe> kenn1sdead, what r u going to do about it
#2000 [15:50] <Kenn1sdead> isn't there another way to verify?
#2001 [15:50] * MrZombyman [MrZombyman@notlogged] has joined #minecrafthelp
#2002 [15:50] <Kenn1sdead> email
#2003 [15:50] <Galaxy_2Alex> SPIDY_SK, Mhh... Acer does not support Windows 10 on your Laptop...
#2004 [15:50] <Galaxy_2Alex> Kenn1sdead, No, sorry, that is the only way to receive account support.
#2005 [15:51] <Kenn1sdead> so can i have your service #
#2006 [15:51] <MrZombyman> if i want to vistit a online server it says java.lang.NullPointeraxception: group so pls help me
#2007 [15:51] <SPIDY_SK> LOL? how i have installed it and im using it :DD but it was happening on windows 8.1 too..
#2008 [15:51] <Kenn1sdead> customer support
#2009 [15:51] * Civicus [Civicus@notlogged] has joined #minecrafthelp
#2010 [15:51] <Galaxy_2Alex> Kenn1sdead, There is no phone number.
#2011 [15:51] <Kenn1sdead> who can i talk to this about
#2012 [15:51] <Galaxy_2Alex> MrZombyman, What Antivirus system are you using?
#2013 [15:52] <MrZombyman> Antivirus free
#2014 [15:52] <MrZombyman> Antivirus free
#2015 [15:52] * stupid3700 [stupid3700@notlogged] has left #minecrafthelp
#2016 [15:52] <SPIDY_SK> How it is not supporting it? Im using it right now
#2017 [15:52] * stupid3700 [stupid3700@notlogged] has joined #minecrafthelp
#2018 [15:52] <Extreme> Kenn1sdead: If you have an account issue, Mojang support.
#2019 [15:52] <Galaxy_2Alex> Kenn1sdead, Mojang can only be contacted via mail support, and that is mainly for account support for people with a transaction ID.
#2020 [15:52] <SPIDY_SK> wtf is just happening omg :DD heeeelp my friend heeelp me :D
#2021 [15:52] <Galaxy_2Alex> SPIDY_SK, Acer's a bit weird in that regard.
#2022 [15:52] <Galaxy_2Alex> SPIDY_SK, Hold on ^^
#2023 [15:52] <SPIDY_SK> Ok thank you so much for help
#2024 [15:53] * Malef [Malef@notlogged] has quit. (Quit: Web client closed)
#2025 [15:53] <Galaxy_2Alex> SPIDY_SK, Download and Install this driver: https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit
#2026 [15:53] <Kenn1sdead> Then why is it that when i reset my password i don't get a message to my email
#2027 [15:53] <SPIDY_SK> Can it harm my pc?
#2028 [15:53] * dblock520 [dblock520@notlogged] has joined #minecrafthelp
#2029 [15:53] <Galaxy_2Alex> SPIDY_SK, ...eh, hold on...
#2030 [15:54] <Kenn1sdead> if hit won't let me reset my password
#2031 [15:54] <Kenn1sdead> it
#2032 [15:54] <dblock520> hello i wanted to know if minecraft windows 10 edition will get the same updates as the original
#2033 [15:54] <Extreme> Kenn1sdead: Either your email service is dropping the emails, or you are using the wrong email.
#2034 [15:54] <Civicus> I'm having a problem with "Pixel Format not accelerated" I did the dxdiag and found the manufacturer of my drivers and went through the website and downloaded the ATI/AMD driver detector but it says no drivers detecded. Here is the DxDiag: http://paste.ubuntu.com/11989059/
#2035 [15:54] * Gabe [Gabe@notlogged] has quit. (Quit: Web client closed)
#2036 [15:54] <Galaxy_2Alex> dblock520, It will get the same updates as the Pocket Edition.
#2037 [15:54] <Extreme> dblock520: The Windows 10 Edition is the same as the Pocket edition. The goal for PE is to get as on par with the PC edition as possible.
#2038 [15:54] <Kenn1sdead> I've never had that problem before
#2039 [15:55] <dblock520> but will the original version be the same as windows 10??
#2040 [15:55] <Kenn1sdead> its always been the same i never changed it
#2041 [15:55] <Extreme> dblock520: Read what I just said
#2042 [15:55] <Extreme> dblock520: Read what I just said
#2043 [15:55] * Civicus [Civicus@notlogged] has left #minecrafthelp
#2044 [15:56] <dblock520> but what about the original version
#2045 [15:56] <Extreme> dblock520: "original version"?
#2046 [15:56] <dblock520> yes original pc version
#2047 [15:56] <Galaxy_2Alex> SPIDY_SK, No, it will not harm your PC, I'm not sure where it will even install or not. Try it.
#2048 [15:56] * ObedientNinja [ObedientNinja@notlogged] has joined #minecrafthelp
#2049 [15:56] <SPIDY_SK> So its absolutly safe?
#2050 [15:56] * ObedientNinja [ObedientNinja@notlogged] has quit. (Client Quit)
#2051 [15:56] <Extreme> dblock520: Again: The goal for PE is to get as on par with the PC edition as possible. That means it will never be the same, but similar.
#2052 [15:56] <Galaxy_2Alex> SPIDY_SK, Yes.
#2053 [15:57] <dblock520> noo will the pc edition we have now be the same as the wondows 10 edition
#2054 [15:57] <SPIDY_SK> thanks
#2055 [15:57] * jareda715 [jareda715@notlogged] has quit. (Quit: Web client closed)
#2056 [15:57] <Galaxy_2Alex> dblock520, The other way around.
#2057 [15:58] <dblock520> the windows 10 will be the same as the pc version?
#2058 [15:58] <Galaxy_2Alex> dblock520, Yes, the goal is it to have the same version over all platforms, and the PC Version is the most advanced at the moment.
#2059 [15:58] <dblock520> ok and will the pc version still get new updates
#2060 [15:58] <Galaxy_2Alex> dblock520, yes.
#2061 [15:58] <dblock520> ok thank you very much
#2062 [15:59] <dblock520> i am perswonally not going to use the new minecraft
#2063 [15:59] * Ayzen [Ayzen@notlogged] has joined #minecrafthelp
#2064 [15:59] <Kenn1sdead> I found my account info without your help Morons !
#2065 [15:59] <Galaxy_2Alex> dblock520, Nobody will force you to.
#2066 [15:59] * lilykitty1234 [lilykitty1234@notlogged] has joined #minecrafthelp
#2067 [16:00] <Galaxy_2Alex> Uh... excuse me?
#2068 [16:00] <dblock520> bc i see no poin in it
#2069 [16:00] <Kenn1sdead> i recovered my ac
#2070 [16:00] * ObedientNinja [ObedientNinja@notlogged] has joined #minecrafthelp
#2071 [16:00] <Galaxy_2Alex> I refered to the last part of your message.
#2072 [16:00] <Kenn1sdead> i finally got sent i reset my pass
#2073 [16:00] <lilykitty1234> Umm I need help
#2074 [16:00] <Ayzen> hi,i have a problem with the music of minecraft i turn of it and keeps listening
#2075 [16:00] <Ayzen> off*
#2076 [16:00] <Galaxy_2Alex> ??> lilykitty1234 ask
#2077 [16:00] <Absol> lilykitty1234: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2078 [16:00] <Absol> lilykitty1234: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2079 [16:01] <lilykitty1234> Ok
#2080 [16:01] <Kenn1sdead> M.O.R.O.N ! what part don't you understand?
#2081 [16:01] <Galaxy_2Alex> Lord_Ralex, ^
#2082 [16:01] * Lord_Ralex kicked Kenn1sdead from #minecrafthelp (Reason: enn1sdead :Here is the door)
#2083 [16:01] <lilykitty1234> Ok I need to know if minecraft works on Surface 3.....
#2084 [16:01] <Extreme> lilykitty1234: It does.
#2085 [16:01] <lilykitty1234> Ok tank you
#2086 [16:01] <lilykitty1234> Thank
#2087 [16:01] <Ayzen> hi,i have a problem with the music of minecraft i turn of it and keeps listening
#2088 [16:02] <Ayzen> off*
#2089 [16:02] <ObedientNinja> i have a problem installing minecraft. im not a noob on computers but recently deleted the minecraft appdata thing. unknowing minecraft uses an installer now instead of stand alone, i now have an error saying unable to run enviroment or something. thanks for reading
#2090 [16:02] <Galaxy_2Alex> Ayzen, What version of Minecraft are you using?
#2091 [16:02] <Ayzen> 1.8.8
#2092 [16:02] <ObedientNinja> um a new download from minecraft.net so i guess 1.8.8
#2093 [16:03] <Galaxy_2Alex> ObedientNinja, Redownload and install it: https://launcher.mojang.com/download/MinecraftInstaller.msi
#2094 [16:03] <SPIDY_SK> Alex its telling me i dont have minimum requirments
#2095 [16:03] <Galaxy_2Alex> SPIDY_SK, yeah, I thought so...
#2096 [16:03] * HaCk-GeeKeuSe [HaCk-GeeKeuSe@notlogged] has joined #minecrafthelp
#2097 [16:04] <Ayzen> alex im 1.8.8
#2098 [16:04] * dblock520 [dblock520@notlogged] has quit. (Quit: Web client closed)
#2099 [16:04] <SPIDY_SK> so what now? o.O
#2100 [16:04] <Galaxy_2Alex> Ayzen, Options > Music & Sounds > Master Volume on "OFF"?
#2101 [16:04] <Galaxy_2Alex> Ayzen, It will still play music at 0%, that's a bug
#2102 [16:05] <Ayzen> oh :C
#2103 [16:05] <Ayzen> i can fix it or not?
#2104 [16:05] <Galaxy_2Alex> Ayzen, Slide it a bit more to the left to set it to "Off".
#2105 [16:06] * AmazingMaxi [AmazingMaxi@notlogged] has joined #minecrafthelp
#2106 [16:06] <SPIDY_SK> Alex is here some fix?
#2107 [16:06] * Xiretza is now known as Xiretza|Away
#2108 [16:07] <Galaxy_2Alex> SPIDY_SK, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#2109 [16:07] <AmazingMaxi> I have a proplem
#2110 [16:07] <SPIDY_SK> but mc will stay the same so idk if it will help
#2111 [16:07] <Galaxy_2Alex> AmazingMaxi, Please be a bit more specific.
#2112 [16:08] <Ayzen> ok thanks i think it repair
#2113 [16:08] * honeynoob [honeynoob@notlogged] has joined #minecrafthelp
#2114 [16:08] <AmazingMaxi> I have downloaded windos 10 and now my minecraft is not
#2115 [16:08] * Andokai [Andokai@notlogged] has quit. (Quit: Web client closed)
#2116 [16:08] * Ayzen [Ayzen@notlogged] has quit. (Quit: Web client closed)
#2117 [16:08] <Galaxy_2Alex> AmazingMaxi, Do you have a link to your DxDiag?
#2118 [16:08] <ObedientNinja> so im back, i used your download link and i still get the error. it says "unable to start the minecraft runtime enviroment. most likely caused by a corruption, try re-installing" any ideas?
#2119 [16:08] <Galaxy_2Alex> ??> ObedientNinja win/reinst
#2120 [16:08] <Absol> ObedientNinja: You may need to reinstall the locally installed files that Minecraft puts into place.
#2121 [16:09] <Absol> ObedientNinja: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2122 [16:09] <honeynoob> i just changed my username and now i cannot log on to a multiplayer server.
#2123 [16:09] <AmazingMaxi> no
#2124 [16:09] <honeynoob> it says "failed to verify username"
#2125 [16:09] <Galaxy_2Alex> honeynoob, Contact the server owner.
#2126 [16:09] <Galaxy_2Alex> ??> honeynoob win/dxdiag
#2127 [16:09] <Absol> honeynoob: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2128 [16:09] <Galaxy_2Alex> honeynoob, Oh, sorry, ignore that from Absol.
#2129 [16:09] <Galaxy_2Alex> ??> AmazingMaxi win/dxdiag
#2130 [16:09] <Absol> AmazingMaxi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2131 [16:10] <SPIDY_SK> ALEX its same with that launcher
#2132 [16:10] <ObedientNinja> had a look in appdata and there is no .minecraft folder :/
#2133 [16:10] <honeynoob> what do i do?
#2134 [16:10] <AmazingMaxi> CAN whoever German
#2135 [16:11] * lilykitty1234 [lilykitty1234@notlogged] has quit. (Ping timeout: 204 seconds)
#2136 [16:11] <Galaxy_2Alex> honeynoob, Contact the server owner.
#2137 [16:11] <honeynoob> ok
#2138 [16:11] <honeynoob> ok
#2139 [16:11] * honeynoob [honeynoob@notlogged] has left #minecrafthelp
#2140 [16:11] <Galaxy_2Alex> ObedientNinja, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#2141 [16:11] <Galaxy_2Alex> SPIDY_SK, The only thing that still comes to my mind is the video driver...
#2142 [16:12] <Galaxy_2Alex> SPIDY_SK, Which is also recommended in the video.
#2143 [16:12] <Galaxy_2Alex> AmazingMaxi, Ja, bitte folge den Anweisungen von Absol (http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag)
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#2145 [16:12] * Cvolton||AFK is now known as Cvolton
#2146 [16:12] <SPIDY_SK> And what i can to?
#2147 [16:12] <SPIDY_SK> With it
#2148 [16:14] <Galaxy_2Alex> SPIDY_SK, The usually don't work, but... Try the Intel Driver Update Utility: http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
#2149 [16:14] <Galaxy_2Alex> SPIDY_SK, I have to leave now since the headache is taking control, but someone else will for sure be able to help you. Hopefull.
#2150 [16:14] <Galaxy_2Alex> *Hopefully.
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#2152 [16:15] <SPIDY_SK> Is here someone to help me? :)
#2153 [16:16] <Luis> I want change my Name, but now they are 3 Security Questions. I want change the questions with my email but this email doesnt exist(???).
#2154 [16:17] * Xiretza|Away is now known as Xiretza
#2155 [16:18] <SPIDY_SK> YAY nobody here to help
#2156 [16:18] <Luis> noice
#2157 [16:18] <SPIDY_SK> i think my minecraft is over
#2158 [16:18] <SPIDY_SK> do someone know some good game? with multiplayer?
#2159 [16:18] <Luis> hivemc.com
#2160 [16:19] <Luis> nice server
#2161 [16:19] <ObedientNinja> omg thanks you guys are life savers. thank you so much. hopefully wont have anymore issues.
#2162 [16:19] <SPIDY_SK> i dont want server but game :) i cant play minecraft cause of my erratic mouse movement
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#2164 [16:19] <David_> hi
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#2170 [16:21] * runitzcatz [runitzcatz@notlogged] has joined #minecrafthelp
#2171 [16:21] <Jennadee200118_> Ii want to fly
#2172 [16:21] <Jennadee200118_> I want to fly *
#2173 [16:22] <Afootpluto> Jennadee200118_, ?
#2174 [16:23] * TyeDye93 [TyeDye93@notlogged] has joined #minecrafthelp
#2175 [16:23] <Jennadee200118_> On lifeboat SG I want to fly and go on speed
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#2177 [16:23] <runitzcatz> i need help redeeming my account
#2178 [16:23] <Luis> I want change my Name, but now they are 3 Security Questions. I want change the questions with my email but this email doesnt exist(???). Now maybe someone can do anythin?
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#2188 [16:35] <eXquiisiTe> hello, i need help in with my secret question, because i dont get the email to reset it
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#2190 [16:36] <Augujose_br> Hi, I need help because I wanna play with a friend. I have made a server before and I could play... But today, I cant play because an error appear; The error is Internal Exception java.lang.nullpointerexception.
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#2193 [16:38] <Legend_> Hello
#2194 [16:38] <Augujose_br> Ok, but then I have uninstalled minecraft once, I've uninstalled Java, I installed java 8 51, I installed oldest versions like 8 45 32bits of JAVA but I can't play... My server is pirate, and I use minecraft 1.8.8. I have desactivate the windows firewall
#2195 [16:38] <Legend_> Any1 there
#2196 [16:38] <Augujose_br> Hi
#2197 [16:39] <Legend_> I need help with forge any1 help?
#2198 [16:39] <webrosc> ??> Legend_ mods
#2199 [16:39] <Absol> Legend_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2200 [16:39] <Absol> Legend_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2201 [16:39] <webrosc> Augujose_br, what antivirus do you use?
#2202 [16:39] <Augujose_br> I use AVAST
#2203 [16:39] <Legend_> I use a mac
#2204 [16:39] <Legend_> And forge was working now its not
#2205 [16:39] <Afootpluto> ??> Legend_ mods
#2206 [16:40] <Absol> Legend_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2207 [16:40] <Absol> Legend_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2208 [16:40] <webrosc> Legend_, doesn't matter what system you use, we don't do mod support here
#2209 [16:40] <Legend_> Ugh
#2210 [16:40] <webrosc> Augujose_br, uninstall and reinstall avast
#2211 [16:40] <Augujose_br> Why?
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#2213 [16:40] <Augujose_br> That's the problem'
#2214 [16:40] <Augujose_br> ?
#2215 [16:40] <webrosc> that error maybe due to a bad avast install
#2216 [16:40] <Augujose_br> But my avast is Ok
#2217 [16:41] <Burkes> You wont know if it is, if you don't try
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#2219 [16:41] <Augujose_br> But I have an answer
#2220 [16:41] <Augujose_br> Forget that
#2221 [16:41] <Augujose_br> I will uninstall it
#2222 [16:41] * MattMc is now known as MattOfflineMc
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#2224 [16:42] <Augujose_br> Thank u
#2225 [16:42] <Augujose_br> Thank u
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#2227 [16:42] <Augujose_br> Thank u
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#2241 [16:55] <nicanrub> hi - is anyone here who can help me with my daughters minecraft account
#2242 [16:56] <webrosc> nicanrub, depends what the issue is
#2243 [16:57] <nicanrub> whenever I try to log in, both to the website and the app, i get the error: Error! Unknown e-mail address or password. - but when i ask to reset password, i get the email, change my pw and try to log in and i get the same error again
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#2246 [16:57] <webrosc> nicanrub, sounds likr you triggered the login throttle, wait 3 hours without attempting to login, then try again
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#2254 [17:02] <billybill7> http://paste.ubuntu.com/11989428/
#2255 [17:02] <kermit> hallo need help with password reset cant get acces to email its is made on
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#2257 [17:03] <webrosc> kermit, how long have you waited for the email?
#2258 [17:03] <billybill7> como assim?
#2259 [17:03] <webrosc> oh, you can't access the email
#2260 [17:03] <kermit> ye the email adress cant acces it
#2261 [17:04] <webrosc> billybill7, your computer is too old to run windows 10, you need to revert to the previous version of windows
#2262 [17:04] <webrosc> kermit, if you can't access the email then you will have to contact Mojang with your transaction id so they can change the linked email for you
#2263 [17:04] <webrosc> ??> kermit mojang/email
#2264 [17:04] <Absol> kermit: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2265 [17:04] <Absol> kermit: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2266 [17:05] <webrosc> billybill7, infact your computer doesn't meet the requirements for minecraft
#2267 [17:05] <billybill7> terei que reverter?
#2268 [17:05] <kermit> well problem is dont knw withc id belongs to that one cos i have 2 acounts with them
#2269 [17:06] <webrosc> kermit, give them the one you think, say your not sure if its right and you have another if its the wrong one
#2270 [17:06] <kermit> will try that thx
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#2278 [17:11] <andres> hola
#2279 [17:11] <bardkin> How D
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#2282 [17:12] <bardkin> Who can help me with the forge?
#2283 [17:12] * minecrafthelp510 [minecrafthelp510@notlogged] has joined #minecrafthelp
#2284 [17:12] <webrosc> ??> bardkin mods
#2285 [17:12] <Absol> bardkin: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2286 [17:12] <Absol> bardkin: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2287 [17:12] <AlexWolf99> Hi
#2288 [17:12] <MKellerBR> Hi! My Minecraft for Windows 10 redeem code is not working!
#2289 [17:12] <minecrafthelp510> Hi im getting a server error java.lang.IllegalStateException: failed to create a child event loop
#2290 [17:13] <minecrafthelp510> what do I do
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#2292 [17:13] <andres> friend did not even open the version of minecraft windowns 10
#2293 [17:13] <AlexWolf99> Like the same thing happens
#2294 [17:13] <webrosc> MKellerBR, make sure you are logged into the correct account on the store (the one you used to redeem the code with)
#2295 [17:13] <bardkin> I was under the impression that forge was part of minecraft.
#2296 [17:13] <webrosc> bardkin, nope
#2297 [17:13] <webrosc> forge is a mod
#2298 [17:13] <bardkin> ok. thanks then
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#2301 [17:13] <MKellerBR> yes! i have only one account!
#2302 [17:14] <webrosc> minecrafthelp510, what antivirus are you using?
#2303 [17:14] <andres> just installed the Windows 10 and you do not open the java minecraft
#2304 [17:14] <minecrafthelp510> Im getting an error while trying to start a mc server : java.lang.IllegalStateException: failed to create a child event loop And I have no idea on how to solve this
#2305 [17:14] <webrosc> MKellerBR, login of the store then back in
#2306 [17:14] <minecrafthelp510> webrosc: Im using norton 360 premium ultra 2014
#2307 [17:15] <Afootpluto> ??> minecrafthelp510 av/norton/uninstall
#2308 [17:15] <Absol> minecrafthelp510: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#2309 [17:15] <webrosc> minecrafthelp510, disable it and try minecraft, if you still get the error remove norton
#2310 [17:16] <minecrafthelp510> webrosc: how do I diable it ?
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#2312 [17:16] <AlexWolf99> It must be installed on the computer where the code or exchange serves all
#2313 [17:16] <MKellerBR> I already I logged, desloguei, both the store as the web! The game does not appear in my account and the code appears to already redeem!
#2314 [17:17] <AlexWolf99> MKellerBR And me = problem :/
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#2316 [17:18] <Extreme> MKellerBR and AlexWolf99: Login to https://account.microsoft.com/ with the account you bought Minecraft: Windows 10 Edition to and look under "Recent purchases" -- what do you see?
#2317 [17:19] <MKellerBR> in my account there no recent transaction!
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#2319 [17:20] <AlexWolf99> Wait pls
#2320 [17:20] <minecrafthelp510> webrosc: it still dosent work I uninstalled norton and it still wont work !
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#2322 [17:20] <webrosc> minecrafthelp510, you rebooted your computer when you removed norton?
#2323 [17:20] <MKellerBR> at mojang's account says: claimed: 30 July, 2015
#2324 [17:20] <AlexWolf99> I get that I have purchased the game but do not discharge me..
#2325 [17:20] <Bbfan> Hello, I am having trouble logging into minecraft, can you help me? Heres my dxdiag. http://paste.ubuntu.com/11989510/
#2326 [17:21] <Extreme> MKellerBR: You are logged into the wrong Microsoft account then.
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#2328 [17:21] <webrosc> Bbfan, logging in? what exactly is the error you get?
#2329 [17:21] <Extreme> AlexWolf99: Sorry?
#2330 [17:21] <Extreme> AlexWolf99: Is it listed there or not?
#2331 [17:21] <MKellerBR> i have only one active acount!
#2332 [17:21] <Bbfan> The error is "lack of updated graphic drivers"
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#2334 [17:22] <webrosc> Bbfan, ok, thats not a logging in issue then, can you do the dxdiag again, but include the whole log
#2335 [17:22] <Bbfan> the whole thing?
#2336 [17:22] <AlexWolf99> Only 10 edition appears Recent Purchases 2.8.15 Beta Minecraft Windows $ 0.00
#2337 [17:22] <webrosc> Bbfan, yes, all 400ish lines
#2338 [17:22] <Bbfan> ok.
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#2342 [17:23] <AlexWolf99> Appears only that but not downloaded
#2343 [17:23] <Bbfan> Here you go. http://paste.ubuntu.com/11989534/
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#2345 [17:24] <webrosc> Bbfan, download and install http://www.nvidia.com/Download/driverResults.aspx/87789/en-us
#2346 [17:24] <Bbfan> Ok.
#2347 [17:24] <AlexWolf99> Extreme? :/
#2348 [17:25] <Extreme> AlexWolf99: sorry, open the Windows Store
#2349 [17:25] <AlexWolf99> Okay
#2350 [17:26] <Extreme> AlexWolf99: Press the profile icon at the top right and check to make sure that the email you see listed under the account matches the one you logged into account.microsoft.com with
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#2353 [17:26] <Extreme> MKellerBR: Have you checked your other emails?
#2354 [17:27] <MKellerBR> yes!
#2355 [17:27] <AlexWolf99> It is exactly the same account
#2356 [17:27] <Extreme> MKellerBR: When you pressed the "Redeem" button at account.mojang.com, you were redirected to a page and you used a Microsoft account to redeem the code. You need to use that account when logging into http://account.microsoft.com
#2357 [17:28] <Extreme> MKellerBR: Alot of people think that the redemption has failed while they are simply using the wrong account.
#2358 [17:28] <MKellerBR> i checked my all e-mails! and cant locate the game! i have 2 ms accounts, one old, for xbox... with only batman game! and my active account (skype, skydrive, ...) used to redeem... but not worked!
#2359 [17:28] * Diamond_Knight_X [Diamond_Knight_X@notlogged] has joined #minecrafthelp
#2360 [17:29] <AlexWolf99> There is no way to give a different code to redeem?
#2361 [17:29] * mlook [mlook@notlogged] has joined #minecrafthelp
#2362 [17:29] <Extreme> MKellerBR: Okay. You will need to contact Xbox support with the gift code (proof of purchase) here: https://support.xbox.com/en-US/contact-us -- select "Xbox on Windows" -> "Purchase verification" under "Store" and you can call or chat with Xbox support
#2363 [17:30] <Extreme> AlexWolf99: Log out of the store and log back in.
#2364 [17:30] <MKellerBR> ok thx
#2365 [17:31] <AlexWolf99> Okay wait
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#2372 [17:33] <Bbfan> I have it installed, what do i do now?
#2373 [17:33] <webrosc> Bbfan, reboot computer, try minecraft
#2374 [17:33] <Bbfan> Ok. Thank you
#2375 [17:33] * SunOfSaturn [SunOfSaturn@notlogged] has joined #minecrafthelp
#2376 [17:33] <SunOfSaturn> I need help
#2377 [17:33] * haileyb1234 [haileyb1234@notlogged] has joined #minecrafthelp
#2378 [17:33] <SunOfSaturn> I NEED HELP
#2379 [17:33] <SunOfSaturn> Hmm
#2380 [17:34] <webrosc> ??> SunOfSaturn ask
#2381 [17:34] <Absol> SunOfSaturn: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2382 [17:34] <Absol> SunOfSaturn: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2383 [17:34] <SunOfSaturn> Idk how this works xP
#2384 [17:34] <SunOfSaturn> I just read the top bit sorry, well if your here to help, then here it is
#2385 [17:35] <haileyb1234> I need help. My Pixel Format is not accelerated and intel does not have any new drivers for my PC
#2386 [17:35] <SunOfSaturn> Well I changed my name from AstoundingArcher to SunOfSaturn and now when I try to join a server, it says that Im not authenticated with Minecraft.net
#2387 [17:35] <webrosc> ??> SunOfSaturn launcher/relog
#2388 [17:35] <Absol> SunOfSaturn: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2389 [17:36] <SunOfSaturn> Okay Ill try that
#2390 [17:36] <webrosc> haileyb1234, do you have a dxdiag log link for us?
#2391 [17:36] <haileyb1234> http://paste.ubuntu.com/11989560/
#2392 [17:37] <webrosc> haileyb1234, your GPU isn't supported in windows 8/8.1, you will have to either revert back to windows 7 (or whatever you were on before) or install a new graphics card (if on a desktop)
#2393 [17:37] <SunOfSaturn> Thank you so much guys
#2394 [17:37] <webrosc> SunOfSaturn, enjoy
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#2396 [17:37] <haileyb1234> I plan on installing Windows 10. Will this fix the problem?
#2397 [17:38] <webrosc> haileyb1234, nope, may make things worse
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#2399 [17:38] <haileyb1234> So my best bet is a new graphics card?
#2400 [17:38] * Diamond_Knight_X [Diamond_Knight_X@notlogged] has quit. (Quit: Web client closed)
#2401 [17:38] <webrosc> honestly, a new computer would be a way to look soon, that CPU is kinda old and slow
#2402 [17:39] <haileyb1234> Agreed
#2403 [17:39] <webrosc> but if you can find a suitable GPU to fit in the motherboard for now it would help
#2404 [17:39] <haileyb1234> thanks for your help
#2405 [17:39] <webrosc> do note
#2406 [17:39] * Diamond_Knight_X [Diamond_Knight_X@notlogged] has joined #minecrafthelp
#2407 [17:40] <webrosc> if you go for AMD you will have the same issue if you pick a HD4xxx or older
#2408 [17:40] <webrosc> they are legacy and only have upto windows 8 support, no 8.1 support
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#2410 [17:41] <haileyb1234> gotcha. Now I have an excuse to get a new PC
#2411 [17:41] <webrosc> :)
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#2414 [17:43] <MineBro> my minecraft keeps on crashing and I just installed Windows 10 Pro. What do I do?
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#2418 [17:43] <nicanrub> sorry guys - i just got back - found out i had a little flooding in my basement. lemme read thru the chat history
#2419 [17:43] <lavablock29> http://paste.ubuntu.com/11989600/
#2420 [17:44] <webrosc> MineBro, you have a dxdiag log link for us?
#2421 [17:44] <lavablock29> need help with video drives - http://paste.ubuntu.com/11989600/
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#2423 [17:44] <MineBro> yeah
#2424 [17:44] <webrosc> lavablock29, that GPU doesn't have windows 8.1 drivers, you will need to revert to 8 or earlier, or get a new GPU
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#2428 [17:44] <webrosc> new GPU is desktop only
#2429 [17:45] <webrosc> so ignore that as i just saw your on a laptop
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#2432 [17:45] <webrosc> MineBro, link please
#2433 [17:46] <MineBro> ok
#2434 [17:46] <MineBro> http://paste.ubuntu.com/11989600/
#2435 [17:46] <lavablock29> Thanks and would it resolve if I to to Windows 10?
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#2437 [17:46] <MineBro> probably
#2438 [17:46] <webrosc> MineBro, exactly what i just said to lavablock29
#2439 [17:46] <MKellerBR> extreme, MS support: Elaine L.: at 19:44:25 I have checked on the code and can see that it was indeed redeemed on the this account.
#2440 [17:46] <webrosc> nope windows 10 will not fix it
#2441 [17:46] <MineBro> what will?
#2442 [17:47] * nicanrub [nicanrub@notlogged] has quit. (Quit: Web client closed)
#2443 [17:47] <Extreme> MKellerBR: Okay, so log out of the Windows Store and log back in with the account to which it was redeemed to
#2444 [17:47] <webrosc> AMD stopped support for hthe HD4xxx and earlier at windows 8, and newer windows version will not support that GPU
#2445 [17:47] <Citrus> Any technical support people here? I'm having an issue with drivers and Windows 10 and I was told to join here.
#2446 [17:47] <lavablock29> So reverting to windows 8 is the only solution?
#2447 [17:47] <webrosc> Citrus, dxdiag link?
#2448 [17:47] <webrosc> lavablock29, yup
#2449 [17:47] <Citrus> http://paste.ubuntu.com/11989608/
#2450 [17:47] <Extreme> MKellerBR: If it still tells you to buy it, you need to let them know that it's still asking you to buy it
#2451 [17:47] <webrosc> MineBro, same for you, back to 8
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#2453 [17:47] <lavablock29> ok thanks and appreciate it
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#2455 [17:48] * lavablock29 [lavablock29@notlogged] has quit. (Client Quit)
#2456 [17:48] <webrosc> Citrus, your GPU is too old for windows 10 aswell, please revert back to the windows version you were using before
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#2459 [17:49] <TheExaltedFish> Is anyone else unable to reset their mojang account password in the last hour?
#2460 [17:49] <webrosc> Citrus, also note that if you do, minecraft may not run well as your computer harldy meets the minimum requirements for minecraft
#2461 [17:49] * JPSnuffy [JPSnuffy@notlogged] has joined #minecrafthelp
#2462 [17:49] <webrosc> if it runs at all
#2463 [17:49] <Citrus> Aww damn it
#2464 [17:49] <TheExaltedFish> Or rather capable of resetting their password, but the reset password not sticking?
#2465 [17:49] <webrosc> TheExaltedFish, did you fail to login a few times before you reset it?
#2466 [17:50] <JPSnuffy> Need help finding a reliable download for Minecraft 1.9 beta, anyone have one?
#2467 [17:50] <webrosc> JPSnuffy, the launcher
#2468 [17:50] <TheExaltedFish> I have failed to login a few times as I've attempted to reset my password. Does it set some kind of account lock that it isn't telling me about?
#2469 [17:50] <JPSnuffy> The launcher?
#2470 [17:50] <webrosc> thats the official and only correct way to download minecraft
#2471 [17:50] * Jejeo [Jejeo@notlogged] has joined #minecrafthelp
#2472 [17:50] <webrosc> use the launcher
#2473 [17:50] <Jejeo> whats my problem http://paste.ubuntu.com/11989641/
#2474 [17:51] <JPSnuffy> OK, my girls were saying some others have gotten 1.9 and they wanted the newer features.
#2475 [17:51] <webrosc> Jejeo, your GPU isn't supported in windows 10, you will have to revert back to windows 7
#2476 [17:51] <Jejeo> NO NO NO NON
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#2478 [17:51] <JPSnuffy> Does anyone know when 1.9 will be released?
#2479 [17:51] * Diamond_Knight_X_ [Diamond_Knight_X_@notlogged] has joined #minecrafthelp
#2480 [17:51] <webrosc> ??> JPSnuffy launcher/change-version
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#2483 [17:51] <Absol> JPSnuffy: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2484 [17:52] * Diamond_Knight_X_ [Diamond_Knight_X_@notlogged] has quit. (Client Quit)
#2485 [17:52] <JPSnuffy> OH, OK I will give that a try, thanks
#2486 [17:52] <webrosc> JPSnuffy, check the checkbox that says use unstable versions, then the beta will show on the dropdown
#2487 [17:52] <webrosc> and 1.9 will be out....when its out, we don't know when that is
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#2491 [17:53] <Mikedh08> If I forgot my password, don't have access to my original email, and don't have the transaction id... am i screwed?
#2492 [17:53] * masterpanda [masterpanda@notlogged] has joined #minecrafthelp
#2493 [17:53] <webrosc> Mikedh08, how did you pay?
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#2496 [17:53] <Mikedh08> good question
#2497 [17:53] <Mikedh08> probably credit or debit
#2498 [17:53] <Mikedh08> this was like
#2499 [17:54] <Mikedh08> 4-5 years ago
#2500 [17:54] <Mikedh08> lol
#2501 [17:54] <webrosc> you can login to Mojang account yes? it says date of purchase there
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#2503 [17:54] <Jejeo> does it will one day complatible with my cpu?
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#2505 [17:55] <Mikedh08> don't know the pw
#2506 [17:55] <webrosc> oh i'm getting you mixed up with someone else sorry
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#2508 [17:55] <webrosc> Jejeo, i doubt it, Intel stopped support for that GPU at windows 7
#2509 [17:55] * Diamond_Knight_X_ [Diamond_Knight_X_@notlogged] has joined #minecrafthelp
#2510 [17:55] <webrosc> Mikedh08, ok. let me check something, one moment
#2511 [17:56] <Jejeo> omg shame on intel xD
#2512 [17:56] <webrosc> Jejeo, they have newer hardware to support now
#2513 [17:56] <Diamond_Knight_X_> My pixels aren't accelerated or something.
#2514 [17:56] <Diamond_Knight_X_> Here's a link
#2515 [17:56] <webrosc> old hardware looses support, totally normal
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#2517 [17:56] <Diamond_Knight_X_> http://paste.ubuntu.com/11989542/
#2518 [17:56] <Diamond_Knight_X_> Is my graphic card too old?
#2519 [17:56] <webrosc> Diamond_Knight_X_, onew moment
#2520 [17:57] <webrosc> Diamond_Knight_X_, download and install https://downloadcenter.intel.com/download/22166
#2521 [17:57] <sean> Hi, I have tried 3 times to change my password, as I forgot it, but after getting 'successfullly changed your password' the password never works. I tried an hour or so later and still not working. It is an email address account. Please help.
#2522 [17:57] <Diamond_Knight_X_> Will that fix it, do you think?
#2523 [17:57] <webrosc> DO NOT install windows 10, that will mean GPU is too old
#2524 [17:58] <webrosc> Diamond_Knight_X_, yes hopefully, your GPU is still just got windows 7 support
#2525 [17:58] <Diamond_Knight_X_> Was the Windows 10 comment intended for me?
#2526 [17:58] <webrosc> Diamond_Knight_X_, yup
#2527 [17:58] <Diamond_Knight_X_> Ok. I'll give it a try. Thank you!
#2528 [17:58] * Diamond_Knight_X_ [Diamond_Knight_X_@notlogged] has quit. (Client Quit)
#2529 [17:58] <Jejeo> byee bitchhheeeeeeees
#2530 [17:59] <webrosc> Mikedh08, you could try contacting Skrill, if they did the transaction they will have record of it and the trans id
#2531 [18:00] <Mikedh08> in this channel?
#2532 [18:00] <webrosc> Mikedh08, but i may've been Mojang who did it, in which case speak to Mojang and they will try to work out the ID with you in a different method
#2533 [18:00] <webrosc> Mikedh08, try Mojang first
#2534 [18:00] <webrosc> ??> Mikedh08 account/trans-id/dibs
#2535 [18:00] <Absol> Mikedh08: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#2536 [18:00] <Absol> Mikedh08: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#2537 [18:01] <Mikedh08> through email support ticket?
#2538 [18:01] <webrosc> yup
#2539 [18:01] <Mikedh08> dang
#2540 [18:01] <Mikedh08> ok
#2541 [18:01] * Diamond_Knight_X [Diamond_Knight_X@notlogged] has quit. (Quit: Web client closed)
#2542 [18:01] <webrosc> explain situation, remember they are human and will try to help you all they can
#2543 [18:02] <webrosc> if you don't ask you don't get ;)
#2544 [18:02] <Mikedh08> yeah, I just know they have 2 week minimum email backlog
#2545 [18:02] <Mikedh08> i'll try
#2546 [18:02] <webrosc> only 12 days by looks of it now ;)
#2547 [18:03] <webrosc> https://help.mojang.com/customer/portal/articles/359446
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#2553 [18:04] <sean> Hi, please help. I have tried 3 times to change my password, as I forgot it, but after getting 'successfullly changed your password' the password never works. I tried an hour or so later and still not working. It is an email address account.
#2554 [18:05] <webrosc> sean the throttling last 3 hours
#2555 [18:05] <webrosc> wait 3 hours then try to login
#2556 [18:05] * Mikedh08 [Mikedh08@notlogged] has quit. (Quit: Web client closed)
#2557 [18:05] <sean> webrosc: too many failed attempts or something?
#2558 [18:05] <webrosc> yup
#2559 [18:05] <sean> ack thx
#2560 [18:05] <webrosc> most likly
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#2564 [18:08] <gmediamond> Trying to figure this out for my son. Attempts to log in triggers the following error message: "Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release". how to fix? thanks
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#2567 [18:10] <notfisherbrown> please help my minecraft keeps crashing after trying to load a world heres my crash report http://paste.ubuntu.com/11989736/
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#2571 [18:11] <MariosKilla> i tryed to login but it didnt work changed password it said it changed still didnt work whats happening
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#2575 [18:13] <MariosKilla> i tryed to login but it didnt work changed password it said it changed still didnt work whats happening???????????????????????????????????????????????????????///
#2576 [18:13] <MariosKilla> i tryed to login but it didnt work changed password it said it changed still didnt work whats happening
#2577 [18:13] <SkyfanzAlvin> How come I can't update my graphic drivers so I can play Minecraft?
#2578 [18:13] <MariosKilla> i tryed to login but it didnt work changed password it said it changed still didnt work whats happening
#2579 [18:13] <SkyfanzAlvin> How come I can't update my graphic drivers so I can play Minecraft?
#2580 [18:13] <webrosc> no need to repeat yourselfs
#2581 [18:14] <SkyfanzAlvin> MariosKilla try to login with email as username.
#2582 [18:14] <webrosc> ??> MariosKilla login/throttle
#2583 [18:14] <Absol> MariosKilla: Your login is being throttled, which will prevent you from logging in.
#2584 [18:14] <Absol> MariosKilla: You will have to wait 3 hours without logging in for it to reset.
#2585 [18:14] <MariosKilla> thats what i did
#2586 [18:14] <webrosc> SkyfanzAlvin, dxdiag log link?
#2587 [18:14] <SkyfanzAlvin> whaddya mean?
#2588 [18:14] <webrosc> ??> SkyfanzAlvin win/dxdiag
#2589 [18:14] <Absol> SkyfanzAlvin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2592 [18:15] <SkyfanzAlvin> http://paste.ubuntu.com/11989746/
#2593 [18:15] * magelord4100 [magelord4100@notlogged] has quit. (Client Quit)
#2594 [18:15] <SkyfanzAlvin> there you go
#2595 [18:15] <tHe1andOnly1> how do i get flans mod to show up im my mods menu ? iv tryed like 8 times to get it to qork
#2596 [18:15] <webrosc> SkyfanzAlvin, your GPU does not have windows 10 support, pleavse revert back to the windows you were using previously
#2597 [18:15] <webrosc> ??> tHe1andOnly1 mods
#2598 [18:15] <Absol> tHe1andOnly1: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2599 [18:15] <Absol> tHe1andOnly1: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#2602 [18:17] <SkyfanzAlvin> I dont understand
#2603 [18:17] * PAULOXXXXXXXXXXXXXXXX [PAULOXXXXXXXXXXXXXXXX@notlogged] has quit. (Ping timeout: 204 seconds)
#2604 [18:17] <SkyfanzAlvin> webrosc?
#2605 [18:17] <SkyfanzAlvin> hello?
#2606 [18:17] <webrosc> SkyfanzAlvin, Your graphics card is old, Intel do not make drivers for it for windows 10, and never will
#2607 [18:17] <SkyfanzAlvin> ok
#2608 [18:17] * Augujose_br [Augujose_br@notlogged] has joined #minecrafthelp
#2609 [18:17] <SkyfanzAlvin> thx
#2610 [18:18] <webrosc> you need to use windows 7, or get a new graphics card if you can
#2611 [18:18] <SkyfanzAlvin> :( I cant play minecraft anymore
#2612 [18:18] <webrosc> not with windows 10 on that computer as it is
#2613 [18:18] * RAY [RAY@notlogged] has joined #minecrafthelp
#2614 [18:19] <Augujose_br> Hi I need help,error Internal Exception: Java.Lang.NullPointerException...
#2615 [18:19] <SkyfanzAlvin> wait so if i buy a new graphic card then mc will work?
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#2618 [18:19] <SkyfanzAlvin> webrosc?
#2619 [18:19] <webrosc> if it has windows 10 supported drivers yes
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#2621 [18:19] <SkyfanzAlvin> even if my cpu is old
#2622 [18:19] <webrosc> gmediamond, i wasn't ignoring you, just can't remember the fix
#2623 [18:20] <gmediamond> Thanks, was starting to get worried (not really)
#2624 [18:20] <webrosc> gmediamond, can you get the launcher log (it should be long)and post it on paste.ubuntu.com
#2625 [18:20] <Augujose_br> When I enter to my own server It appears... One of you told me that I should uninstall my antivirus. I did it. But It dont found yet.
#2626 [18:20] <SkyfanzAlvin> btw can u give me the link to compatible drivers for my cpu
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#2628 [18:20] <webrosc> Augujose_br, new crash report?
#2629 [18:21] <SkyfanzAlvin> webrosc?
#2630 [18:21] <Augujose_br> Hi webrosc, That error still appear
#2631 [18:21] <webrosc> SkyfanzAlvin, a cpu doesn't need drivers like a GPU does
#2632 [18:21] * BOBIMALUCOXD [BOBIMALUCOXD@notlogged] has joined #minecrafthelp
#2633 [18:21] <SkyfanzAlvin> but can u give me alink for a compatible driver?
#2634 [18:21] <SkyfanzAlvin> tpls
#2635 [18:22] <SkyfanzAlvin> pls**
#2636 [18:22] <webrosc> SkyfanzAlvin, a cpu doesn't need drivers like a GPU does
#2637 [18:22] <webrosc> so i can't like any to you can i
#2638 [18:22] <gmediamond> webrosc, launcher log pasted. if not what you need, pls let me know
#2639 [18:22] <webrosc> link*
#2640 [18:22] <webrosc> gmediamond, need the link to that from you
#2641 [18:22] <Augujose_br> webrosc :'(
#2642 [18:22] <SkyfanzAlvin> im confused so is there anyway to play minecraft
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#2644 [18:23] <ali> i have a crash server problem
#2645 [18:23] <webrosc> SkyfanzAlvin, as i said, go back to windows 7, or get a new graphics card
#2646 [18:23] <webrosc> Augujose_br, new crash report please
#2647 [18:23] * BOBIMALUCOXD [BOBIMALUCOXD@notlogged] has quit. (Client Quit)
#2648 [18:23] <SkyfanzAlvin> a link to graphics card? :D
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#2650 [18:23] <webrosc> ali, post the crash report to paste.ubuntu.com then link that here
#2651 [18:23] <webrosc> SkyfanzAlvin, google.com
#2652 [18:23] <ali> ok
#2653 [18:23] <Augujose_br> Webrosc the same
#2654 [18:24] <Augujose_br> Internal Exception: Java.Lang.NullPointerException
#2655 [18:24] <SkyfanzAlvin> ok but does it have to be intel
#2656 [18:24] <webrosc> SkyfanzAlvin, ask a professional, we fix minecraft, not install parts
#2657 [18:24] <gmediamond> webrosc: sorry, here you go. http://paste.ubuntu.com/11989790/
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#2659 [18:25] <SkyfanzAlvin> btw thx webrosc
#2660 [18:25] <SkyfanzAlvin> bye guys
#2661 [18:25] <ali> here it is
#2662 [18:25] <ali> http://paste.ubuntu.com/11989800/
#2663 [18:25] <SkyfanzAlvin> :(
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#2665 [18:26] <webrosc> ali, go back to 1.8, change render distance to 16 or lower, then go back to 1.8
#2666 [18:26] <ali> how cani do that?
#2667 [18:26] <webrosc> 1.7 second time sorry
#2668 [18:26] <LG> How do i Change my Profile Answers if i don't know what i Originally used?
#2669 [18:27] <Augujose_br> Then, what about me? :'''(
#2670 [18:27] <webrosc> ??> ali launcher/changeversion
#2671 [18:27] <webrosc> ??> ali launcher/change-version
#2672 [18:27] <Absol> ali: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2673 [18:28] <LG> Does anyone have an Answer for LG?
#2674 [18:28] <webrosc> Augujose_br, is this error on the screen with dirt background, or as part of a log?
#2675 [18:29] <ali> do i use 1.7.2?
#2676 [18:29] <Augujose_br> Part of a log
#2677 [18:29] <webrosc> Augujose_br, i need to see the whole log
#2678 [18:30] <webrosc> ali, change to 1.8, then goto video settings and put render distance to 16 or lower, then go back to 1.7
#2679 [18:30] <Augujose_br> The error?
#2680 [18:30] <LG> Bye
#2681 [18:30] <webrosc> Augujose_br, yes
#2682 [18:30] <webrosc> Augujose_br, yes
#2683 [18:30] * LG [LG@notlogged] has left #minecrafthelp
#2684 [18:30] <gmediamond> webrosc, I may have pasted the wrong log. I think this is the right one; includes 2 attempts to play. http://paste.ubuntu.com/11989815/
#2685 [18:30] <Augujose_br> That's the error: Internal Exception: Java.Lang.NullPointerException It's only that
#2686 [18:31] <webrosc> gmediamond, ah thats what i was expecting, other seemed a little short lol
#2687 [18:31] <gmediamond> yeah, sorry
#2688 [18:31] <webrosc> Augujose_br, and is that part of a longer message, or just that showing with a dirt background?
#2689 [18:31] <Augujose_br> A long message
#2690 [18:31] <Augujose_br> A long message
#2691 [18:32] * JPSnuffy [JPSnuffy@notlogged] has left #minecrafthelp
#2692 [18:32] <webrosc> Augujose_br, put the WHOLE long message on paste.ubuntu.com then link it here
#2693 [18:32] * Xiretza is now known as Xiretza|Away
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#2696 [18:32] <Augujose_br> It appears when I'm joining to the server
#2697 [18:33] <Augujose_br> Look at this
#2698 [18:33] <Augujose_br> Falied to connect to the server. Internal Exception: Java.Lang.NullPointerException
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#2700 [18:33] <webrosc> Augujose_br, thats not a long message, thats very short
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#2703 [18:33] <webrosc> what server are you trying to join?
#2704 [18:34] <pydox> cccc
#2705 [18:34] <pydox> jfjfjf
#2706 [18:34] <pydox> r
#2707 [18:34] <pydox> r
#2708 [18:34] <pydox> r
#2709 [18:34] * Absol kicked pydox from #minecrafthelp (Reason: ydox :Stop spamming)
#2710 [18:34] <ali> i still have the same probem
#2711 [18:34] <Augujose_br> But It is what is showing
#2712 [18:34] <Augujose_br> Then can u help me? I wanna play man haha
#2713 [18:34] <ali> i did what you said and changed went back later to 1.7.10 ? is that the problem?
#2714 [18:35] <webrosc> ali, did you change the render distance down like i said?
#2715 [18:35] <ali> yes its 5
#2716 [18:36] <ali> i first used the 1.8 version .. put the render on 5 and went back to 1.7 version
#2717 [18:36] * ElysianCastaic [ElysianCastaic@notlogged] has joined #minecrafthelp
#2718 [18:36] <webrosc> gmediamond, have a look at the fix on http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2491035-minecraft-error-could-not-find-or-load-main-class i think its similar you your issue
#2719 [18:37] <webrosc> ali, can you post the new crash log please
#2720 [18:37] <ElysianCastaic> I was given this chatroom link by a Microsoft agent to try and get my redemption code for Windows 10 edition of minecraft to work.
#2721 [18:37] <Augujose_br> WEBROSC
#2722 [18:38] <webrosc> Augujose_br, what server are you trying to join?
#2723 [18:38] <ali> http://paste.ubuntu.com/11989848/
#2724 [18:38] <Augujose_br> An own server.
#2725 [18:38] <Augujose_br> But I before than today, I could play normally
#2726 [18:38] <webrosc> ElysianCastaic, make sure you are on the correct microsoft account that was used when you redeemed the game
#2727 [18:38] <webrosc> Augujose_br, what is the ip?
#2728 [18:38] <Augujose_br> It was after of change my JAVA
#2729 [18:39] <Augujose_br> The ip wait
#2730 [18:39] <webrosc> the servers ip
#2731 [18:39] <ElysianCastaic> I am. It's telling me the code has already been redeemed and will not give me the download button.
#2732 [18:39] * Flame_ [Flame_@notlogged] has joined #minecrafthelp
#2733 [18:39] <Augujose_br> 25.21.8.139 that is
#2734 [18:39] <webrosc> ElysianCastaic, on the store does it show the game in recent purchases?
#2735 [18:39] <webrosc> Augujose_br, are you using hamachi?
#2736 [18:40] <Augujose_br> Yeah!
#2737 [18:40] <Flame_> It says that if my FPS is lower than 30 it is slow and i checked it was about 24 so how do i get it higher than 30 because i dont like a laggy game
#2738 [18:40] <webrosc> ??> Augujose_br net/hamachi
#2739 [18:40] <Absol> Augujose_br: Hamachi has been squatting on an IANA-allocated IP block (25.0.0.0/8). As such, Hamachi fundamentally conflicts with the internet itself. Therefore, #minecrafthelp will not support servers hosted via Hamachi.
#2740 [18:40] <Absol> Augujose_br: If you are using Hamachi, use a different solution such as proper port forwarding, or a VPN.
#2741 [18:40] <Augujose_br> Ok
#2742 [18:40] <webrosc> Flame_, do you know how to do a dxdiag?
#2743 [18:40] <ElysianCastaic> It says it was claimed on July 28th. But the redeem button is still on the screen.
#2744 [18:41] <webrosc> ElysianCastaic, this is the microsoft store?
#2745 [18:41] * Xiretza|Away is now known as Xiretza
#2746 [18:41] <webrosc> recent purchases?
#2747 [18:41] <Flame_> webrosc, i have never heard of it
#2748 [18:41] <ElysianCastaic> No. Mojang account page
#2749 [18:41] <webrosc> ??> Flame_ win/dxdiag
#2750 [18:41] <Absol> Flame_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2751 [18:41] <webrosc> ElysianCastaic, look on the stores recent purchases, does it show minecraft there?
#2752 [18:41] <ali> http://paste.ubuntu.com/11989848/
#2753 [18:42] <Augujose_br> Ehh but I cant enter either playing in LAN without hamachi
#2754 [18:42] <ElysianCastaic> Is there a link I can use? I never went through the microsoft store I think.
#2755 [18:42] <webrosc> ali, are you using any mods?
#2756 [18:42] <Augujose_br> Now when my real IP either I can enter
#2757 [18:42] <webrosc> Extreme, ^^
#2758 [18:42] <Flame_> ok absol
#2759 [18:42] <ali> optifine
#2760 [18:42] <webrosc> ali, remove it
#2761 [18:42] <Augujose_br> The NET: Barranquilla 2 Pass: 123
#2762 [18:43] <webrosc> Augujose_br, we do not give support with hamachi servers
#2763 [18:43] <ElysianCastaic> It's not in my recent purchases
#2764 [18:43] <Extreme> ElysianCastaic: https://account.microsoft.com/
#2765 [18:43] <Augujose_br> Ok, but I told u
#2766 [18:43] <Augujose_br> Without hamachi either found
#2767 [18:43] <Augujose_br> I've try from anyway
#2768 [18:43] <Extreme> ElysianCastaic: If it's not listed there but it's redeemed on https://account.mojang.com/ - you are probably logging into the wrong Microsoft account.
#2769 [18:43] <webrosc> Augujose_br, hamachi will need to be uninstalled
#2770 [18:43] <webrosc> its most likly messed something up
#2771 [18:44] <ElysianCastaic> I should only have one microsoft account. I set it up specifically for my minecraft account.
#2772 [18:44] <Augujose_br> ok
#2773 [18:44] <Augujose_br> I have uninstalled hamachi
#2774 [18:44] <Augujose_br> Now WHAT?
#2775 [18:45] <Augujose_br> what JAVA version do u recommend to play?
#2776 [18:45] <webrosc> the leatest version
#2777 [18:45] <ali> it worked thanks
#2778 [18:45] <webrosc> latest*
#2779 [18:45] <Extreme> ElysianCastaic: When you first went to https://account.mojang.com/ and pressed "Claim your free copy" you logged into a Microsoft account. That account is the one you need to login to at https://account.microsoft.com/
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#2781 [18:45] <ali> but what can i do with the lag??
#2782 [18:46] <ElysianCastaic> Used it. Still having the issue.
#2783 [18:46] * felipaso [felipaso@notlogged] has joined #minecrafthelp
#2784 [18:46] <Augujose_br> With the latest version either dont found
#2785 [18:46] <webrosc> ali, install the right optifine and install it correctly, or better computer, or lower game settings?
#2786 [18:46] <dani_1003> o meu craftlandia da erro
#2787 [18:46] <webrosc> dani_1003, craftlandia?
#2788 [18:46] <ali> how can i know that its the right optifine?
#2789 [18:47] <dani_1003> crash report
#2790 [18:47] <webrosc> ali, read the optifine page, it explains all
#2791 [18:47] <ali> ok thanks alottt
#2792 [18:47] <ali> sorry to bother
#2793 [18:47] <webrosc> ali, no bother
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#2795 [18:47] <dani_1003> nao entendi
#2796 [18:47] <webrosc> dani_1003, English please
#2797 [18:48] <Extreme> ElysianCastaic: You will need to contact Xbox support with the gift code (proof of purchase) here: https://support.xbox.com/en-US/contact-us -- select "Xbox on Windows" -> "Purchase verification" under "Store" and you can call or chat with Xbox support.
#2798 [18:48] <webrosc> dani_1003, put your crash log on paste.ubuntu.com then link it here
#2799 [18:48] <Extreme> ElysianCastaic: They will assist you with with finding which account you redeemed it to.
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#2801 [18:49] <ElysianCastaic> Thank you very much.
#2802 [18:49] <dani_1003> meu craftlandia da Erro relatório do acidente
#2803 [18:49] <Flame_> ok i am back and they said to give you this " http://paste.ubuntu.com/11989879/ "
#2804 [18:49] <webrosc> ??> dani_1003 lang/pt
#2805 [18:49] <Absol> dani_1003: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2806 [18:49] <webrosc> Flame_, ok one moment
#2807 [18:49] * felipaso [felipaso@notlogged] has quit. (Ping timeout: 204 seconds)
#2808 [18:50] <dani_1003> e agora
#2809 [18:50] <dani_1003> ok
#2810 [18:50] <dani_1003> eu ja fiz ISSO Mais nao sei se vai funcionar de ubunto
#2811 [18:51] <webrosc> Flame_, honestly, your getting as good as your gonna get with that hardware
#2812 [18:51] <Flame_> so there is nothing i can do?
#2813 [18:51] <webrosc> optifine may help getting more fps with the right settings
#2814 [18:51] <Augujose_br> ahhhhhh
#2815 [18:51] <Augujose_br> I need help
#2816 [18:51] <dani_1003> so quero jogar craftlandia
#2817 [18:52] <webrosc> ??> dani_1003 lang/pt
#2818 [18:52] <Absol> dani_1003: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2819 [18:52] <Augujose_br> Alguno español?
#2820 [18:52] <Augujose_br> Or answer me
#2821 [18:52] <dani_1003> por isso quero jogar do craftlandia
#2822 [18:53] <Augujose_br> I need help :(
#2823 [18:53] <dani_1003> just want to play craftlandia
#2824 [18:54] <webrosc> dani_1003, we need to see the crash report
#2825 [18:54] <dani_1003> crash report
#2826 [18:54] * [kmlpmkopjim [[kmlpmkopjim@notlogged] has joined #minecrafthelp
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#2828 [18:54] <Augujose_br> Can connect to the server Internal Exception: Java.Lang.NullPointerException
#2829 [18:54] <Augujose_br> can't
#2830 [18:54] <webrosc> Augujose_br, did you reboot your computer after uninstalling hamachi in record time?
#2831 [18:55] <Augujose_br> Yes I did
#2832 [18:55] <dani_1003> ystem Information ------------------ Time of this report: 8/2/2015, 19:43:09 Machine name: KATY-HP Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: s5-1120 BIOS: Ver: CAR_713.ROM vCAR7.13 Processor: Intel(R) Pentium(R)
#2833 [18:55] <Augujose_br> But hamachi is not the problem
#2834 [18:55] <Augujose_br> I think that is JAVA
#2835 [18:55] <webrosc> no you didn't, rebooting your computer would have disconnected you from this chat
#2836 [18:55] <webrosc> ??> dani_1003 paste
#2837 [18:56] <Absol> dani_1003: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2838 [18:56] <Augujose_br> But It is not the problem
#2839 [18:56] <Augujose_br> Hamachi is disabled now
#2840 [18:56] <webrosc> Augujose_br, hamachi IS a problem
#2841 [18:56] <webrosc> it is a pain that messes with connections
#2842 [18:56] <webrosc> hence why i said remove it
#2843 [18:56] <dani_1003> :(
#2844 [18:56] <Augujose_br> I will reboost my pc
#2845 [18:56] <Augujose_br> I will reboost my pc-
#2846 [18:56] <Augujose_br> -_-
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#2849 [18:58] <Flame_> webrosc, im back and i just have one question... it says that i can update my computer to windows 10 and im just wondering will it help get my fps higher since i have windows 7
#2850 [18:59] <webrosc> Flame_, that will break minecraft as your computer would not have driver support
#2851 [18:59] <dani_1003> HELLO PEOPLE SOMEONE HELP ME .... I QUEROI CRAFTLANDIA PLAY MORE APPEARS A PAGE ABRERTA CRASH REPORT .. WHAT I DO.
#2852 [19:00] * ElysianCastaic [ElysianCastaic@notlogged] has quit. (Quit: Web client closed)
#2853 [19:00] <Flame_> So then i shouldnt update it?
#2854 [19:00] * Augujose_br [Augujose_br@notlogged] has quit. (Ping timeout: 204 seconds)
#2855 [19:01] <webrosc> Flame_, not if you want to play minecraft
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#2857 [19:02] <Flame_> ok thanks
#2858 [19:02] <smithers> i dont know my email for my minecraft account how do i find out
#2859 [19:02] <smithers> i dont know my email for my minecraft account how do i find out
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#2861 [19:03] <gmediamond> webrosc, I tried the recommended fix, but didn't work for me. Here is laucher log (not sure if different from the last one...) http://paste.ubuntu.com/11989931/
#2862 [19:04] <dani_1003> ------------------ Informação Do Sistema ------------------ Tempo deste relatório: 2015/08/02, 19:43:09 Nome da máquina: KATY-HP Sistema operacional: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603) Idioma: Inglês (configuração Regional: Inglês) Sistema Fabricante: Hewlett-Packard Modelo do sistema: s5-1120 BIOS: Ver: CAR_713.ROM vCA
#2863 [19:04] <dani_1003> HELP MEEEEEEEEEEEEEE
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#2868 [19:06] <Augujose_br> Im back again
#2869 [19:07] <Augujose_br> I've reboosted my pc
#2870 [19:07] <Augujose_br> Then Whats happen
#2871 [19:08] <Augujose_br> Hello'
#2872 [19:08] <Augujose_br> ?
#2873 [19:09] <awb78> I recently installed Windows 10. When I start MineCraft it crashes. Can run with my old Graphics card and win10 worked fine on Win7. I followed the instructions and pasted the DxDiag reportin ubuntu here http://paste.ubuntu.com/11989935/ please help!
#2874 [19:11] <Augujose_br> Nobody helped me
#2875 [19:11] <Afootpluto> awb78, your gpu is not supported on windows 10
#2876 [19:11] <Afootpluto> awb78, you will need to downgrade to windows 7 or use a different PC
#2877 [19:12] * dani_1003 [dani_1003@notlogged] has quit. (Quit: Web client closed)
#2878 [19:12] <Augujose_br> :(
#2879 [19:14] <awb78> thank you for the help Afootpluto
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#2882 [19:14] <Augujose_br> iM BORED
#2883 [19:14] <welshtyler99> can somebody help please?
#2884 [19:14] <Augujose_br> I need help :C
#2885 [19:14] <Augujose_br> I'll die
#2886 [19:15] <Augujose_br> Internal Exception: Java.Lang etc etc ......
#2887 [19:15] <Augujose_br> When I join to a server
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#2890 [19:17] <Augujose_br> FUCK U!
#2891 [19:17] * AuBot kicked Augujose_br from #minecrafthelp (Reason: ugujose_br :Please keep it civil.)
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#2893 [19:18] <Augujose_br> HELP MEEEE
#2894 [19:18] <Augujose_br> PLS
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#2900 [19:24] <M_Dizzle> need help. i just started to play the aether mod on minecraft and i just added the lumberjack mod and now it keeps on crashing
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#2902 [19:25] <M_Dizzle> ...
#2903 [19:26] <webrosc> ??> M_Dizzle mods
#2904 [19:26] <Absol> M_Dizzle: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2905 [19:26] <Absol> M_Dizzle: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2906 [19:26] * Tyler is now known as Guest72447
#2907 [19:27] <Guest72447> Hey, I bought minecraft about 3 years ago and my computer broke. Just now getting a new one and i forgot my password. None of my previous usernames are working and neither are the password reset emails. Can you help?
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#2912 [19:40] <dblock520> hi i just wanted to know if the current version of minecraft on the pc will be supported in the future
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#2918 [19:50] <Shalin> lost email
#2919 [19:50] <Shalin> lost email and username that is already migrated
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#2928 [20:07] <dblock520> hello
#2929 [20:07] <kody> I got Minecraft back in beta and now it is asking me to migrate accounts. When I tried it says I need my email I used when I got my account but I do not remember what email I used as that was years ago. Can someone help?
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#2935 [20:12] <ford4385> I cannot get any graphics driver updates for my computer
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#2939 [20:15] <Dmoney82900> I lost my security questions how ddo I reset them
#2940 [20:15] <Dmoney82900> I have sent email but I never get a reply
#2941 [20:15] <Dmoney82900> How do I reset my security questions
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#2945 [20:17] <Dmoney82900> HOW SO I RESET MY SECURITY QUESTIONS
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#2950 [20:18] <xDarkGamesBr_> alguem me ajuda eu estou com o minecraft crashando quando eu aperto jogar
#2951 [20:18] <ford4385> I can't get minecraft to work, because the graphics drivers are outdated. And there are no available updates.
#2952 [20:19] <xDarkGamesBr_> alguem me ajuda eu estou com o minecraft crashando quando eu aperto jogar
#2953 [20:19] * Carlos_Borburema [Carlos_Borburema@notlogged] has joined #minecrafthelp
#2954 [20:19] <xDarkGamesBr_> http://paste.ubuntu.com/11990245/
#2955 [20:19] <xDarkGamesBr_> meu relatorio
#2956 [20:19] * Carlos_Borburema [Carlos_Borburema@notlogged] has quit. (Client Quit)
#2957 [20:20] <xDarkGamesBr_> alguem me ajuda eu estou com o minecraft crashando quando eu aperto jogar
#2958 [20:20] <xDarkGamesBr_> meu relatorio
#2959 [20:20] <xDarkGamesBr_> http://paste.ubuntu.com/11990245/
#2960 [20:20] <xDarkGamesBr_> eu acabei de istalar o windowws 10
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#2963 [20:21] <firedragon2020> it says i need toupdate my graphic drivers and i did the ubuntu paste thing, does anyone know if i need i to do anything else?
#2964 [20:23] <xDarkGamesBr_> firedragon2020: seu mine fica crashando quando se aperta play?
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#2966 [20:24] <ford4385> I have the same problem as firedragon2020
#2967 [20:24] * taha [taha@notlogged] has quit. (Client Quit)
#2968 [20:25] <xDarkGamesBr_> ford4385: do minecraft crashando?
#2969 [20:25] <ford4385> Minecraft crashes.
#2970 [20:25] <xDarkGamesBr_> eu tambem
#2971 [20:26] <ford4385> What? I don't know what language you are speaking
#2972 [20:26] <xDarkGamesBr_> BR
#2973 [20:26] * loosed56 [loosed56@notlogged] has joined #minecrafthelp
#2974 [20:26] <firedragon2020> i speak english
#2975 [20:26] <xDarkGamesBr_> Minutes went wrong
#2976 [20:27] <xDarkGamesBr_> I am Brazilian
#2977 [20:27] <ford4385> Okay
#2978 [20:28] <xDarkGamesBr_> I speak more English
#2979 [20:28] <loosed56> Minecraft doesn't want to load any worlds on version 1.7.2 and up
#2980 [20:28] <ford4385> Are there any helpers actually on?
#2981 [20:28] <xDarkGamesBr_> I do not know
#2982 [20:29] <firedragon2020> same
#2983 [20:29] * LeoGame_BR [LeoGame_BR@notlogged] has joined #minecrafthelp
#2984 [20:29] <xDarkGamesBr_> does anyone know how to get the windows 10?
#2985 [20:29] <loosed56> https://goo.gl/xFK35K
#2986 [20:29] <xDarkGamesBr_> what?
#2987 [20:29] <ford4385> I just want to play minecraft. And the "updated drivers" that I need don't exist
#2988 [20:29] <firedragon2020> windows 10 is what is the problem i think
#2989 [20:30] * LeoGame_BR [LeoGame_BR@notlogged] has quit. (Client Quit)
#2990 [20:30] <xDarkGamesBr_> uninstalling
#2991 [20:30] <loosed56> I got windows 7 and I'm still having problems with Minecraft
#2992 [20:30] <xDarkGamesBr_> what uninstalling
#2993 [20:31] <xDarkGamesBr_> how to get
#2994 [20:31] <xDarkGamesBr_> take
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#2996 [20:32] <firedragon2020> i dont know what to do then
#2997 [20:32] <xDarkGamesBr_> how to get the windows 10?
#2998 [20:33] * cbyer2girl [cbyer2girl@notlogged] has joined #minecrafthelp
#2999 [20:34] <kyhole> hi, I am running a server with just me and my friend and it is just so laggy. like everytime i mine a block it just reapears and takes like 10 seconds to actually go away. any suggestions on how to make this better?
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#3003 [20:38] <cbyer2girl_> Hi my minecraft account wont let me sign in...I migrated my account so i sign in by my email..Well I try to sign in and it says unknown Username/Password..Please help
#3004 [20:38] * ExoKruzer is now known as ExoKruzer_
#3005 [20:41] <gmediamond> Trying to log in and am getting this error: "Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release".
#3006 [20:41] <kyhole> can anyone help me?
#3007 [20:43] <gmediamond> This is the launcher log: http://paste.ubuntu.com/11990373/
#3008 [20:44] * bjwiggs [bjwiggs@notlogged] has joined #minecrafthelp
#3009 [20:44] <gmediamond> webrosc sent me a fix at 16:36, but it didn't work for me (assuming I did it correctly). any other thoughts? thanks
#3010 [20:45] <bjwiggs> This has happened for a while now, but in minecraft 1.8.7 whenever i try to load a singleplayer world, my game crashes. I've updated minecraft and the launcher both and nothing changed.
#3011 [20:47] * xDarkGamesBr_ [xDarkGamesBr_@notlogged] has quit. (Ping timeout: 204 seconds)
#3012 [20:48] <kyhole> hello?
#3013 [20:48] <cbyer2girl_> HI
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#3017 [20:51] <Taneam> When i try to login to a server this error comes up "jang.lang.NullPointerException: group" im not sure what to do... thanks for any info.
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#3020 [20:53] <Peruswag> My minecraft servers say that i cant connect to them but then i try reloading it and it still doesnt work i can only connect to the first server which is a server called woodycraft
#3021 [20:55] * Jakel [Jakel@notlogged] has joined #minecrafthelp
#3022 [20:56] <Jakel> hello I need help with minecraft getting stuck on building terrain then freezing
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#3025 [20:56] * im2muchwhite4u [im2muchwhite4u@notlogged] has joined #minecrafthelp
#3026 [20:57] <Henryplaysmc> umm i cant sign into my mc account i changed password and still nothin llike its a different email now
#3027 [20:57] * nut [nut@notlogged] has joined #minecrafthelp
#3028 [20:58] <Taneam> When i try to login to a server this error comes up "jang.lang.NullPointerException: group" im not sure what to do... thanks for any info.
#3029 [20:58] <Henryplaysmc> same herew
#3030 [20:58] <Henryplaysmc> is it a server issue
#3031 [20:59] <im2muchwhite4u> i just updated to windows 10 and now when i try to play it crashes. It gave me a message to update my driver, so i did, but minecraft still gives me the same error message
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#3033 [21:01] <bjwiggs> in 1.8.7 minecraft crashes when i join a single player world. i've updated both minecraft and the launcher. its been happening for over a month now
#3034 [21:01] * kyhole [kyhole@notlogged] has quit. (Quit: Web client closed)
#3035 [21:02] <nut> I updated my Windows to Windows 10. I keep getting an error that tell me to update my driver. I did, yet it still continues to pop up and not let me play.
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#3037 [21:03] * jaxandcindy [jaxandcindy@notlogged] has joined #minecrafthelp
#3038 [21:03] <jaxandcindy> I keep geting this error: [21:49:51] [Client thread/INFO]: Setting user: cindyandjax
#3039 [21:03] <jaxandcindy> I guess the entire message didnt come over
#3040 [21:03] * nut [nut@notlogged] has quit. (Quit: Web client closed)
#3041 [21:04] <jaxandcindy> how do I get the error message on launh to copy into this page? It will not allow minecraft to run
#3042 [21:04] * bjwiggs [bjwiggs@notlogged] has quit. (Ping timeout: 204 seconds)
#3043 [21:05] <jaxandcindy> hello? Is this thing working?
#3044 [21:06] * bjwiggs [bjwiggs@notlogged] has joined #minecrafthelp
#3045 [21:06] <im2muchwhite4u> alright cool, no one is here to help. awesome.
#3046 [21:07] <jaxandcindy> i guess so. Is there another site to get assistance?
#3047 [21:08] <bjwiggs> Game crashes when i load a singleplayer world. version 1.8.7 launcher version 1.6.19 Error creating loopback socket. Mojira code MC-34749. Been happening for over a month.
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#3051 [21:09] <jaxandcindy> [21:49:51] [Client thread/INFO]: Setting user: cindyandjax
#3052 [21:10] * kcd [kcd@notlogged] has quit. (Client Quit)
#3053 [21:10] <jaxandcindy> How do I copy the error I get on minecraft?
#3054 [21:11] <bjwiggs> i couldnt figure that out either
#3055 [21:12] <jaxandcindy> the same thing happened a few months ago and i came on here and they fixed it for me
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#3060 [21:14] <bjwiggs> with the game crashing when you load a world?
#3061 [21:16] <Archillect> I recently tried to play minecraft on tekkit and i tried too sign it but it couldn't as i got everytime invalid credentials as i kept putting in the correct info and every what not. I aswell reset my password almost 2 time but after those 2 times i kept putting the correct info but i got the same thing as before invalid credentials i really am getting mad cause i just can't seem to be able to fix anything without this e
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#3068 [21:19] <jaxandcindy_> Mu daughter keeps getting an error message and the game will not load
#3069 [21:19] <jaxandcindy_> how do i copy it to this page
#3070 [21:20] <jaxandcindy_> not sure why it showed i left. im still here
#3071 [21:20] <Archillect> Highlight it and Ctrl+a and then ctrl+c over the error
#3072 [21:21] <Archillect> and paste it too the chat.
#3073 [21:21] * loosed56 [loosed56@notlogged] has quit. (Quit: Web client closed)
#3074 [21:21] <MoonMoonTheWolfe> So I just downloaded the new Windows 10 and now my minecraft keeps crashing. It said i should fill out a dxdiag form so heres the link. http://paste.ubuntu.com/11990522/
#3075 [21:21] <jaxandcindy_> [21:49:51] [Client thread/INFO]: Setting user: cindyandjax
#3076 [21:21] <jaxandcindy_> that is not the entiremessage
#3077 [21:22] <Archillect> Moon can you check what kind of error you are getting ?
#3078 [21:22] <MoonMoonTheWolfe> Yes
#3079 [21:23] * im2muchwhite4u [im2muchwhite4u@notlogged] has quit. (Quit: Web client closed)
#3080 [21:24] <jaxandcindy_> How do I get the error message on here so someone can assist me?
#3081 [21:25] <jaxandcindy_> ctrl a, ctrl c does not worl
#3082 [21:25] <Archillect> Right click the error and it should say copy
#3083 [21:25] * MoonMoonTheWolfe_ [MoonMoonTheWolfe_@notlogged] has joined #minecrafthelp
#3084 [21:25] <jaxandcindy_> i do that but only the last line will past in here
#3085 [21:26] <MoonMoonTheWolfe_> It says my drivers are outdated
#3086 [21:26] <jaxandcindy_> [21:49:51] [Client thread/INFO]: Setting user: cindyandjax
#3087 [21:26] <Archillect> Please go and try to update you're drivers
#3088 [21:26] <MoonMoonTheWolfe_> Thats the thing i have no clue how to do that
#3089 [21:27] <jaxandcindy_> Exception in thread "Client thread" com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1
#3090 [21:27] <urielsalis> ??> jaxandcindy_ win/reinst
#3091 [21:27] <Absol> jaxandcindy_: You may need to reinstall the locally installed files that Minecraft puts into place.
#3092 [21:27] <Absol> jaxandcindy_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3093 [21:27] <urielsalis> MoonMoonTheWolfe_, you have a dxdiag?
#3094 [21:27] <urielsalis> Archillect, need help?
#3095 [21:27] <Archillect> Yes
#3096 [21:27] <urielsalis> Archillect, with?
#3097 [21:27] <Archillect> I recently tried to play minecraft on tekkit and i tried too sign it but it couldn't as i got everytime invalid credentials as i kept putting in the correct info and every what not. I aswell reset my password almost 2 time but after those 2 times i kept putting the correct info but i got the same thing as before invalid credentials i really am getting mad cause i just can't seem to be able to fix anything without this e
#3098 [21:28] <MoonMoonTheWolfe_> Yes i do urielsalis. http://paste.ubuntu.com/11990522/
#3099 [21:28] * storm__ [storm__@notlogged] has joined #minecrafthelp
#3100 [21:28] <jaxandcindy_> Exception in thread "Client thread" com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1
#3101 [21:28] <storm__> Hello! Could anyone assist me with a mojang migration problem?
#3102 [21:29] <urielsalis> ??> Archillect LOGIN/THROTTLE
#3103 [21:29] <Absol> Archillect: Your login is being throttled, which will prevent you from logging in.
#3104 [21:29] <Absol> Archillect: You will have to wait 3 hours without logging in for it to reset.
#3105 [21:29] <urielsalis> storm__, what problem?
#3106 [21:29] * jake [jake@notlogged] has joined #minecrafthelp
#3107 [21:29] <urielsalis> jaxandcindy_, I told you what to do
#3108 [21:30] <Archillect> So i need to wait 3 hrs then try again ?
#3109 [21:30] <Archillect> And if that doesn't work?
#3110 [21:30] * jake is now known as Guest27298
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#3112 [21:30] <urielsalis> Archillect, come back
#3113 [21:30] <MoonMoonTheWolfe_> This is my dxdiag http://paste.ubuntu.com/11990522/
#3114 [21:30] <urielsalis> MoonMoonTheWolfe_, download and install https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#3115 [21:30] <Archillect> Okie dokie then :/
#3116 [21:31] <Archillect> Can i try to reset my password or no ?
#3117 [21:32] * mkmasterscorpion [mkmasterscorpion@notlogged] has joined #minecrafthelp
#3118 [21:32] <storm__> I downloaded windows 10, I went to register my account and i followed the directions to migrate from the get windows 10 update in the launcher. Registered a mojang account, then tryed to connect my minecraft and mojang accounts and it says that they're already migrated. Now when i try to play Mc i can only play a demo
#3119 [21:32] <storm__> Thanks so much for the help
#3120 [21:32] <Archillect> lol
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#3122 [21:33] * dddw [dddw@notlogged] has joined #minecrafthelp
#3123 [21:33] <dddw> hello
#3124 [21:33] <dddw> im wondering how can i fix the opengl error
#3125 [21:34] <dddw> it says no opengl context found in the current thread
#3126 [21:34] * bjwiggs [bjwiggs@notlogged] has quit. (Quit: Web client closed)
#3127 [21:35] <dddw> i tired to go to the graphic driver intel but it didn;t provide me any update for it
#3128 [21:36] * jaxandcindy_ [jaxandcindy_@notlogged] has quit. (Quit: Web client closed)
#3129 [21:37] <MoonMoonTheWolfe_> Thank you urielsalis. You are a life saver. Doing this though will I still have all my servers?
#3130 [21:37] * mkmasterscorpion [mkmasterscorpion@notlogged] has quit. (Quit: Web client closed)
#3131 [21:42] * chipbuster [chipbuster@notlogged] has quit. (Quit: Conserving juiczzzzzz...)
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#3134 [21:44] <michyzazu> HI everybody! Just have a discussion with a Microsoft operator, as I redeemed Minecraft but it seems to be locked to a disappeared accont. Any ideas?
#3135 [21:46] * MariosKilla [MariosKilla@notlogged] has joined #minecrafthelp
#3136 [21:47] <MariosKilla> hi
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#3144 [21:51] <Boop_> my minecraft doesnt have any sound but i have my volume all the way up
#3145 [21:52] <Boop_> someone help me please?
#3146 [21:55] * hiebiedie123 [hiebiedie123@notlogged] has joined #minecrafthelp
#3147 [21:55] <hiebiedie123> help please
#3148 [21:55] <hiebiedie123> May i get some help please
#3149 [21:56] <hiebiedie123> Any mods on?
#3150 [21:56] * nomadculture [nomadculture@notlogged] has joined #minecrafthelp
#3151 [21:56] <hiebiedie123> Can a mod plesae help me!!?!?!?!
#3152 [21:56] <hiebiedie123> This is very urgent!
#3153 [21:56] <Bugboy1028> ...
#3154 [21:56] <Bugboy1028> With what , Hidendra
#3155 [21:57] <Bugboy1028> hiebiedie123*
#3156 [21:57] <hiebiedie123> Well I can't login to my minecraft!
#3157 [21:57] <hiebiedie123> I called microsoft and they hung up for some reason
#3158 [21:57] * nomadculture [nomadculture@notlogged] has quit. (Client Quit)
#3159 [21:57] <Bugboy1028> ...
#3160 [21:57] <Bugboy1028> You called Microsoft?
#3161 [21:57] <hiebiedie123> Saying to go to support.microsoft.com and i went and idk what to do!
#3162 [21:57] <hiebiedie123> Ye they bought mc right?
#3163 [21:57] <hiebiedie123> Who do I call?
#3164 [21:58] <Bugboy1028> Yes.... but does they provides support for it? no....
#3165 [21:58] <Bugboy1028> Only for xbox
#3166 [21:58] <hiebiedie123> Who does?
#3167 [21:58] <hiebiedie123> Who does support?
#3168 [21:58] <Bugboy1028> This channel and Mojang
#3169 [21:58] <hiebiedie123> Well whats the number?
#3170 [21:58] <hiebiedie123> I need a phone number to call I'm very worried!
#3171 [21:59] <urielsalis> hiebiedie123, no phone number
#3172 [21:59] <Bugboy1028> Mojang doesn't have phone number.
#3173 [21:59] <hiebiedie123> Oh then who do I ask?
#3174 [21:59] <hiebiedie123> You guys?
#3175 [21:59] <urielsalis> hiebiedie123, what happens when you try to login?
#3176 [21:59] <hiebiedie123> It says that the login is wrong
#3177 [21:59] <urielsalis> hiebiedie123, how many times you tried to login?
#3178 [21:59] <Bugboy1028> what is your minecraft username?
#3179 [21:59] <hiebiedie123> It5 times
#3180 [21:59] <hiebiedie123> Minecraft name is HypedPvP
#3181 [21:59] <hiebiedie123> I tried 5 times and changed the password from my email
#3182 [22:00] <hiebiedie123> and it still wont let me in
#3183 [22:00] <urielsalis> ??> hiebiedie123 login/throttle
#3184 [22:00] <Absol> hiebiedie123: Your login is being throttled, which will prevent you from logging in.
#3185 [22:00] <Absol> hiebiedie123: You will have to wait 3 hours without logging in for it to reset.
#3186 [22:00] <hiebiedie123> Wait so what?
#3187 [22:00] <hiebiedie123> What are u saying?
#3188 [22:00] <urielsalis> hiebiedie123, read again
#3189 [22:00] <hiebiedie123> LI have to wait 3 hours/!?!?
#3190 [22:01] <hiebiedie123> I*
#3191 [22:01] <urielsalis> hiebiedie123, yes
#3192 [22:01] <hiebiedie123> So it will work after 3 hours?
#3193 [22:01] <hiebiedie123> Correct?
#3194 [22:01] <urielsalis> hiebiedie123, without trying to login or doing nothing to your account
#3195 [22:01] <urielsalis> hiebiedie123, should
#3196 [22:01] <hiebiedie123> Omg thank u guys so much
#3197 [22:02] <hiebiedie123> So do i just go to bed and come back tommorow and try to login?
#3198 [22:02] <urielsalis> yes
#3199 [22:02] * urielsalis tips hat
#3199 [22:02] <hiebiedie123> Ok thank u guys so much
#3200 [22:02] <hiebiedie123> Why couldn't i login before though?
#3201 [22:02] <hiebiedie123> Was it being hacked?
#3202 [22:03] <urielsalis> hiebiedie123, for now, we dont know
#3203 [22:03] <urielsalis> hiebiedie123, but if you try to login 10 times (or change password/email), it locks you out
#3204 [22:03] <Bugboy1028> hiebiedie123, what is your previous minecraft in-game nick?
#3205 [22:03] <hiebiedie123> Oh it was CrackablePvP
#3206 [22:05] * Vasher [Vasher@notlogged] has quit. (Remote host closed the connection)
#3207 [22:05] <hiebiedie123> Hello?
#3208 [22:06] <hiebiedie123> Why did u need my old ign?
#3209 [22:06] <Taneam> When i try to login to a server this error comes up "jang.lang.NullPointerException: group" im not sure what to do... thanks for any info.
#3210 [22:06] <urielsalis> hiebiedie123, it was just a check, we saw two users with the same name
#3211 [22:06] <urielsalis> ??> Taneam tools/hjt
#3212 [22:06] <hiebiedie123> Oh xD
#3213 [22:06] <Absol> Taneam: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3214 [22:06] <Absol> Taneam: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3215 [22:06] <urielsalis> hiebiedie123, your original ign was ExiliationPvP correct?
#3216 [22:06] <hiebiedie123> I forget...
#3217 [22:06] <hiebiedie123> Hmmmm
#3218 [22:07] <hiebiedie123> Is there a way u can check?
#3219 [22:07] <Taneam> it never says "Run" anywhere
#3220 [22:07] <urielsalis> hiebiedie123, dont worry, its fine
#3221 [22:07] <urielsalis> Taneam, follow the instructions
#3222 [22:07] <hiebiedie123> Why do u need to know?
#3223 [22:07] <hiebiedie123> Just wondering
#3224 [22:07] <Taneam> oo wait i found it out
#3225 [22:08] <urielsalis> hiebiedie123, curiosity :P
#3226 [22:08] <hiebiedie123> Oh ok xD
#3227 [22:08] <hiebiedie123> I think it was
#3228 [22:08] <hiebiedie123> I don't remember though
#3229 [22:08] <hiebiedie123> Sorry
#3230 [22:08] <hiebiedie123> urielsalis:
#3231 [22:08] <urielsalis> hiebiedie123, dont worry :P
#3232 [22:08] <hiebiedie123> urielsalis
#3233 [22:08] <hiebiedie123> Are u guys able to check accounts?
#3234 [22:08] <urielsalis> hiebiedie123, Previous Names: ExiliationPvP: original, CrackablePvP: 2015-06-03, HypedPvP: 29 days ago
#3235 [22:08] <hiebiedie123> Yes correct
#3236 [22:08] <urielsalis> hiebiedie123, depends on what you mean with "check accounts"
#3237 [22:08] <hiebiedie123> We changed it right away
#3238 [22:09] <hiebiedie123> Like are u able to check emails and passwords?
#3239 [22:09] <hiebiedie123> Or is that protected?
#3240 [22:09] <urielsalis> hiebiedie123, we cant check emails or passwords
#3241 [22:09] <hiebiedie123> Oh
#3242 [22:09] <hiebiedie123> urielsalis
#3243 [22:09] <hiebiedie123> How old are u?
#3244 [22:09] <urielsalis> hiebiedie123, you can try with minecraft.net/retrievename for checking emails
#3245 [22:09] <hiebiedie123> If thats ok with u to say
#3246 [22:09] <urielsalis> hiebiedie123, I prefer not to give my age online
#3247 [22:10] <hiebiedie123> Oh thats ok
#3248 [22:10] <hiebiedie123> Just wondering how old people on here are
#3249 [22:10] <hiebiedie123> Like the mods on chat support
#3250 [22:10] <hiebiedie123> Can u give me a range?
#3251 [22:10] <hiebiedie123> Cause I kinda want to see if I could ever be like u guys
#3252 [22:10] <urielsalis> hiebiedie123, if you know the answer, you can answer it to any user
#3253 [22:10] <urielsalis> hiebiedie123, we are all volunteers here
#3254 [22:10] <hiebiedie123> Oh really/
#3255 [22:11] <urielsalis> ???> hiebiedie123 info/volunteer
#3256 [22:11] <hiebiedie123> You don't get payed?
#3257 [22:11] <hiebiedie123> No payment?
#3258 [22:11] <urielsalis> hiebiedie123, nope
#3259 [22:11] <hiebiedie123> Oh wow...
#3260 [22:11] <hiebiedie123> How could I volunteer?
#3261 [22:11] <urielsalis> hiebiedie123, if you know the answer, answer it
#3262 [22:11] * Nono98ben [Nono98ben@notlogged] has joined #minecrafthelp
#3263 [22:11] <hiebiedie123> I don't know it though
#3264 [22:12] * bone476 [bone476@notlogged] has joined #minecrafthelp
#3265 [22:12] <Taneam> okay guys here is the link http://paste.ubuntu.com/11990738/
#3266 [22:12] <Taneam> now what?
#3267 [22:12] <bone476> who are half of you people
#3268 [22:12] <hiebiedie123> Well urielsalis
#3269 [22:12] <urielsalis> ??> Taneam av/avg
#3270 [22:12] <Absol> Taneam: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#3271 [22:12] <Absol> Taneam: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#3272 [22:12] <urielsalis> bone476, what do you mean?
#3273 [22:12] <hiebiedie123> urielsalis:
#3274 [22:12] <hiebiedie123> urielsalis
#3275 [22:12] <urielsalis> hiebiedie123, yes?
#3276 [22:12] <bone476> I thought this would be a chat with a mojang employee
#3277 [22:12] <hiebiedie123> Thank u so much
#3278 [22:13] <urielsalis> bone476, nope
#3279 [22:13] <hiebiedie123> I got very scared
#3280 [22:13] <urielsalis> ??> bone476 volunteers
#3281 [22:13] <urielsalis> ??> bone476 info/volunteers
#3282 [22:13] <urielsalis> ??> bone476 info/volunteer
#3283 [22:13] <Absol> bone476: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#3284 [22:13] <hiebiedie123> urielsalis If it doesn't work I'll be back tommorow ok urielsalis?
#3285 [22:13] <urielsalis> hiebiedie123, sure, I cant guarantee I will be on though
#3286 [22:13] <hiebiedie123> Well thank u guys
#3287 [22:13] <bone476> well I guess this won't help because it can mainly be solved by mojang employees
#3288 [22:13] <Taneam> okay il give it a go
#3289 [22:13] <hiebiedie123> Oh ok well bye!
#3290 [22:13] <urielsalis> bone476, what issue is it?
#3291 [22:13] * storm__ [storm__@notlogged] has quit. (Quit: Web client closed)
#3292 [22:13] <bone476> Or I'll talk to you
#3293 [22:14] <bone476> Well my problem is mojang automatically migrated accounts to emails
#3294 [22:14] <urielsalis> bone476, they dont automatically migrate account
#3295 [22:14] <urielsalis> bone476, someone has to do it
#3296 [22:14] <urielsalis> ??> bone476 account/hacked
#3297 [22:14] <bone476> Well I never migrated it
#3298 [22:14] <Absol> bone476: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#3299 [22:14] <Absol> bone476: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#3300 [22:14] <Nono98ben> So I just downloaded Windows 10 a few hours ago and now I cannot lauch minecraft through the launcher. I did the dxdiag scan and then it directed me here
#3301 [22:14] <bone476> it won't let me connect to it with my username or email
#3302 [22:14] <urielsalis> Nono98ben, can you give me your dxdiag?
#3303 [22:14] * mylifeinpixels11 [mylifeinpixels11@notlogged] has joined #minecrafthelp
#3304 [22:14] <Bugboy1028> bone476, your minecraft username?
#3305 [22:14] <Nono98ben> http://paste.ubuntu.com/11990727/
#3306 [22:15] <bone476> yes thats it
#3307 [22:15] <mylifeinpixels11> Hello!
#3308 [22:15] <mylifeinpixels11> ti need help with command blocks
#3309 [22:15] <bone476> I tried the website and launcher none worked
#3310 [22:15] <bone476> and the email I connected it is deleted because I haven't used it in a year
#3311 [22:15] <bone476> so thats a problem
#3312 [22:15] <urielsalis> Nono98ben, there are no drivers for your graphic card for Windows 10, you will need to downgrade or get a new one. Youcan try Windows 8.1 dirvers but HP is known to have issues with that
#3313 [22:16] <urielsalis> mylifeinpixels11, just ask
#3314 [22:16] <Bugboy1028> bone476, did you still have Transcation ID
#3315 [22:16] <Bugboy1028> DO NOT SAY IT IN HERE
#3316 [22:16] <Nono98ben> Alright thanks for the help. I will look into it more :)
#3317 [22:16] <urielsalis> Nono98ben, wait
#3318 [22:16] <bone476> I'm not sure
#3319 [22:16] <Nono98ben> ok
#3320 [22:16] <Taneam> umm that did not work anything eles? i disabled the link scaner on AVG.
#3321 [22:16] <urielsalis> Nono98ben, maybe look or ask in reddit.com/r/Windows10 They handled some issues there
#3322 [22:16] <Bugboy1028> Trans ID is your absolutely proof
#3323 [22:17] <urielsalis> Taneam, try to uninstall AVG and reboot
#3324 [22:17] * MoonMoonTheWolfe_ [MoonMoonTheWolfe_@notlogged] has quit. (Ping timeout: 204 seconds)
#3325 [22:17] <mylifeinpixels11> im trying to do potion effects using command blocks. I need to power the command blocks using a tripwire but i dont know where to place the command block so that it will be activated when i step on the tripwire. help pls?
#3326 [22:17] <Bugboy1028> urielsalis, Tran id from 2014 to now
#3327 [22:17] <Nono98ben> thanks urielsalis
#3328 [22:17] <urielsalis> Bugboy1028, ?
#3329 [22:17] * urielsalis tips hat
#3329 [22:17] <Taneam> is that rebooting the whole comupter...is it like a restart?
#3330 [22:17] <bone476> wait
#3331 [22:17] * MoonMoonTheWolfe [MoonMoonTheWolfe@notlogged] has quit. (Ping timeout: 204 seconds)
#3332 [22:17] <bone476> one question
#3333 [22:17] <Bugboy1028> yes?
#3334 [22:17] <urielsalis> mylifeinpixels11, place the tripwire normally, use a repeater or redstone dust from the block the tripwire is to the command block
#3335 [22:17] <bone476> The transaction ID
#3336 [22:18] <urielsalis> tehgooch, yes
#3337 [22:18] <urielsalis> Taneam, yes
#3338 [22:18] <mylifeinpixels11> THANKS!
#3339 [22:18] <Bugboy1028> dont mention it here please, bone476
#3340 [22:18] * urielsalis tips hat
#3340 [22:18] <bone476> is it sent to the email connected to this email or the one that was used with the credit card
#3341 [22:18] <Taneam> ok... how do i get back here after i restart?
#3342 [22:18] <bone476> connected to this account*
#3343 [22:18] <bone476> or both
#3344 [22:19] <urielsalis> bone476, when you purchased your account?
#3345 [22:19] <Bugboy1028> Taneam, just google "minecrafthelp"
#3346 [22:19] <urielsalis> Taneam, just join this channel agian
#3347 [22:19] <Taneam> ok cool thanks
#3348 [22:19] <bone476> and if I lost the transaction Id
#3349 [22:19] * Taneam [Taneam@notlogged] has quit. (Quit: Web client closed)
#3350 [22:19] <bone476> then what would be my options
#3351 [22:19] <Bugboy1028> 8 There is no other options after that
#3352 [22:20] <bone476> ah crud
#3353 [22:20] <bone476> I'm screwed if I don't find it then
#3354 [22:20] <urielsalis> bone476, wait
#3355 [22:20] <urielsalis> bone476, when you purchased your account?
#3356 [22:20] <bone476> because I don't know how my account was migrated
#3357 [22:20] <bone476> 2011-2013 I think
#3358 [22:20] <bone476> either those years
#3359 [22:20] <urielsalis> ??> bone476 account/trans-id/braintree
#3360 [22:20] <Absol> bone476: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#3361 [22:20] <Absol> bone476: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#3362 [22:21] <urielsalis> ??> bone476 accoutn/trans-id/skrill
#3363 [22:21] <urielsalis> ??> bone476 account/trans-id/skrill
#3364 [22:21] <bone476> OK
#3365 [22:21] <Absol> bone476: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#3366 [22:21] <Absol> bone476: If you need to recover your transaction ID from this service, you will need to contact Skrill: https://help.skrill.com/en/SpeakToSkrill
#3367 [22:21] <bone476> That could work
#3368 [22:21] <bone476> I think it was before 2013
#3369 [22:21] <urielsalis> bone476, use skrill then
#3370 [22:21] <bone476> when was 1.2.5
#3371 [22:23] <bone476> Oh it was before 2013 because 1.2.5 is before that
#3372 [22:23] * tunahan [tunahan@notlogged] has joined #minecrafthelp
#3373 [22:23] * tunahan [tunahan@notlogged] has quit. (Client Quit)
#3374 [22:24] <bone476> ugh I tried to log in again and it said its been migrated and I never even did migrate it
#3375 [22:24] * Nono98ben [Nono98ben@notlogged] has quit. (Ping timeout: 204 seconds)
#3376 [22:24] * Jrub [Jrub@notlogged] has joined #minecrafthelp
#3377 [22:24] <urielsalis> bone476, we told you what to do
#3378 [22:24] <Jrub> Hello
#3379 [22:24] <urielsalis> hi Jrub
#3380 [22:24] <bone476> yes I know I'll try
#3381 [22:25] <Jrub> Is Absol on?
#3382 [22:25] <urielsalis> ??> Jrub bot
#3383 [22:25] <Absol> Jrub: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#3384 [22:25] <bone476> ??
#3385 [22:26] <Jrub> ok but a little while back you helped me with something clled java.lang.nullpointerexception
#3386 [22:26] <Bugboy1028> it happens again?
#3387 [22:26] <Jrub> you sent me a link but I dont have it now
#3388 [22:26] <urielsalis> Jrub, related to mcafee?
#3389 [22:26] <Jrub> yep
#3390 [22:27] <urielsalis> ??> Jrub av/mcafee/uninstall
#3391 [22:27] <Absol> Jrub: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#3392 [22:27] <Jrub> there it is
#3393 [22:27] <Bugboy1028> ??> urielsalis av/mcafee/uninstall
#3394 [22:27] <Bugboy1028> whoops
#3395 [22:27] <Absol> urielsalis: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#3396 [22:27] * urielsalis won
#3396 [22:27] <Bugboy1028> -.-
#3397 [22:27] * bone476 [bone476@notlogged] has quit. (Quit: Web client closed)
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#3400 [22:34] * Taneam [Taneam@notlogged] has joined #minecrafthelp
#3401 [22:34] <Taneam> Okay so urielsalis it didnt work
#3402 [22:34] * Childiish [Childiish@notlogged] has joined #minecrafthelp
#3403 [22:35] <urielsalis> Taneam, did you rebooted?
#3404 [22:35] <Taneam> reboot means restart right
#3405 [22:35] <Childiish> My account was stolen, and I can't get on it at all. I cant find the gift code email! Please help!
#3406 [22:35] <urielsalis> Taneam, yes
#3407 [22:35] <urielsalis> ??> Childiish account/hacked
#3408 [22:35] * Archillect [Archillect@notlogged] has joined #minecrafthelp
#3409 [22:35] <Absol> Childiish: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#3410 [22:35] <Absol> Childiish: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#3411 [22:35] <urielsalis> Hi again Archillect
#3412 [22:36] <Taneam> okay yep i did that... still says the same thing
#3413 [22:36] <urielsalis> ??> Taneam tools/hjt
#3414 [22:36] <Absol> Taneam: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3415 [22:36] <Absol> Taneam: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3416 [22:36] <Archillect> It's been a successful login and everything is running now but the only problem i have now is that i get a bad login on tekkit i tried to reinstall the mod pack and it kept saying the same thing any solutions ?
#3417 [22:36] <urielsalis> ??> Archillect mods
#3418 [22:36] <Absol> Archillect: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3419 [22:36] <Absol> Archillect: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3420 [22:36] <Archillect> Mods ?
#3421 [22:36] <urielsalis> Archillect, but that is probably related to a account name change
#3422 [22:37] <urielsalis> Archillect, (I prefer FTB for that reason)
#3423 [22:37] <Archillect> But i haven't changed my name since last year
#3424 [22:37] * Childiish [Childiish@notlogged] has quit. (Client Quit)
#3425 [22:37] <Taneam> urielsalis: what does toos/hjt mean?
#3426 [22:37] <urielsalis> Taneam, is a command for Absol
#3427 [22:37] <Taneam> oh ok
#3428 [22:37] <Archillect> What would i need to do for this too work?
#3429 [22:37] <urielsalis> Archillect, we dont help with mods
#3430 [22:38] <Archillect> Would you suggest me anything
#3431 [22:38] <urielsalis> Archillect, use Feed the beast, or contact tekkit support
#3432 [22:38] * mylifeinpixels11 [mylifeinpixels11@notlogged] has quit. (Quit: Web client closed)
#3433 [22:38] * Waflie [Waflie@notlogged] has joined #minecrafthelp
#3434 [22:39] <Taneam> ok urielsalis here is the link http://paste.ubuntu.com/11990805/
#3435 [22:40] * roel [roel@notlogged] has joined #minecrafthelp
#3436 [22:40] <Bugboy1028> ??> Taneam av/mcafee/uninstall
#3437 [22:40] <Absol> Taneam: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#3438 [22:40] * Jrub [Jrub@notlogged] has quit. (Ping timeout: 204 seconds)
#3439 [22:41] * mollydakota221 [mollydakota221@notlogged] has joined #minecrafthelp
#3440 [22:41] <Taneam> umm wont that take away all of my computers safty systems?
#3441 [22:41] <Bugboy1028> McAfee is bad
#3442 [22:41] * roel [roel@notlogged] has quit. (Client Quit)
#3443 [22:41] * mollydakota221 [mollydakota221@notlogged] has quit. (Client Quit)
#3444 [22:41] <Bugboy1028> 1??> Taneam av/avast
#3445 [22:42] <Bugboy1028> ??> Taneam av/avast
#3446 [22:42] <Absol> Taneam: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#3447 [22:42] <urielsalis> Taneam, McAfee is closer to malware than to an antivirus
#3448 [22:47] <Taneam> is there any other alternatives insted of unistalling McAfee?
#3449 [22:51] <Taneam> i gtg talk to all later
#3450 [22:51] * Taneam [Taneam@notlogged] has quit. (Quit: Web client closed)
#3451 [22:51] * twukk [twukk@notlogged] has joined #minecrafthelp
#3452 [22:52] <twukk> anyone able to hgelp
#3453 [22:53] <twukk> i have purchased minecraft and i went to download it for windows ten however i have a valid code and what not but it still says 9.99 even though i tried listening to your stept to close store and reopen
#3454 [22:58] * Bonesdoesmc [Bonesdoesmc@notlogged] has joined #minecrafthelp
#3455 [22:58] <twukk> hi
#3456 [22:59] <Bonesdoesmc> i need help with this error Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#3457 [23:01] <Bonesdoesmc> i need help with this error please Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#3458 [23:02] <Boop_> My minecraft has no sound for no reason and i have volume all the way up plz help me!!!
#3459 [23:02] * chipbuster [chipbuster@notlogged] has joined #minecrafthelp
#3460 [23:02] * Husgh [Husgh@notlogged] has joined #minecrafthelp
#3461 [23:05] <Husgh> Hello, I'm having a small issue with redeeming my code for Minecraft: Windows 10 edition.
#3462 [23:05] <Husgh> I have already gotten my code, and when i click redeem, it sends me to a blank webpage.
#3463 [23:07] <twukk> found a fix for u hus
#3464 [23:07] <twukk> under ur mojang accound where it says redeem there is a code to the left of that
#3465 [23:08] * Nick_ [Nick_@notlogged] has joined #minecrafthelp
#3466 [23:08] <twukk> copy it open your app store and in top right corner click the littke person icon
#3467 [23:08] <twukk> then click redeem code and paste it there
#3468 [23:08] <twukk> close delete minecraft and close the store then reopen the store and it shoyuld say just downloare :)
#3469 [23:09] <Husgh> I did the "Redeem Code" button, and it also sent me to a blank webpage.
#3470 [23:10] * Nick_ [Nick_@notlogged] has quit. (Client Quit)
#3471 [23:10] * Backbone129 [Backbone129@notlogged] has joined #minecrafthelp
#3472 [23:10] <twukk> ha
#3473 [23:10] <Husgh> I should correct myself. The blue bar at the top, with my account info, is still there, but the main body of the page is blank.
#3474 [23:10] <twukk> but reopen your mojang account
#3475 [23:11] <twukk> and go to account u should see the redeem to the right do not click it
#3476 [23:11] * Backbone129 [Backbone129@notlogged] has quit. (Client Quit)
#3477 [23:11] <twukk> coppy something like this
#3478 [23:12] <twukk> xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
#3479 [23:12] <twukk> cope that code just to the left of your account
#3480 [23:12] <twukk> then open your app store
#3481 [23:12] <twukk> the little bag icon
#3482 [23:12] <twukk> then in the top right corner look for a head and body just to the left of the search bar
#3483 [23:13] <twukk> select the redeem a code
#3484 [23:13] <twukk> a page will open then paste the code u copied into that
#3485 [23:14] <twukk> then hit redeem
#3486 [23:14] <twukk> now the hard part jk delete minecraft and completely close the store out
#3487 [23:14] <twukk> then reopen the store and search minecraft windows 10
#3488 [23:14] <twukk> then it should now say install :)
#3489 [23:16] <Husgh> There we go. Thank you for helping me, I was being a little stubborn there.
#3490 [23:17] <twukk> its ok
#3491 [23:17] <twukk> same problem for me tried my own method and worked
#3492 [23:17] <twukk> the support doesnt seem to be active lol
#3493 [23:19] <Husgh> Ah. Well, thanks. I'll take my leave :)
#3494 [23:19] <Bonesdoesmc> i need help with this error please Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#3495 [23:21] * kyhole [kyhole@notlogged] has joined #minecrafthelp
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#3498 [23:21] <kyhole> hey, can anyone help me with server stuff?
#3499 [23:23] * snicklefritz56 [snicklefritz56@notlogged] has joined #minecrafthelp
#3500 [23:24] <snicklefritz56> I was trying to log into my MC account and it said I typed the wrong password and when I reset it it still said it was wrong>
#3501 [23:26] <snicklefritz56> I also reset it on my mojang account and it didn't work
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#3503 [23:28] <kyhole> hello?
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#3507 [23:36] <kyhole> can anyone help me or is this a useless chat group?
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#3511 [23:38] <Skyrimtastic> Hello, my account is not working. I have reset the password several times, but when I go to log in, the website says that I have an incorrect password or username.
#3512 [23:38] <Hubok> kyhole, sure what do you need?
#3513 [23:38] <Hubok> Skyrimtastic, are you logging in with your Minecraft name or E-Mail as your username?
#3514 [23:39] <Skyrimtastic> I'm using my username.
#3515 [23:39] <Hubok> Try entering your Mojang account E-Mail
#3516 [23:39] <JattiJere> Guys. i try play 1.7 at on one server, but mine minecraft always crashes. What i can do?
#3517 [23:40] <JattiJere> pls someone
#3518 [23:40] <JattiJere> Guys. i try play 1.7 at on one server, but mine minecraft always crashes. What i can do?
#3519 [23:40] <Hubok> JattiJere, put your entire crash log on http://pastebin.com and send it here
#3520 [23:40] <Hubok> And don't repeat your messages to get attention
#3521 [23:41] <Skyrimtastic> Neither username nor E-mail works. Now, when I try to reset my password, the website tells me that my E-mail isn't correct, though I've used it not five minutes ago to reset my password.
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#3523 [23:42] <kyhole> me and my friend just started a server and it is super laggy . like everytime we mine a block it just reapears and it takes almost 10 econds to actually go away. any way I can make this better?
#3524 [23:44] <Skyrimtastic> I was able to sign in and things before, and then I turned my computer off and then turned it back on, and all of my launchers that I use removed my information and I couldn't log in.
#3525 [23:46] <kyhole> any help?
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#3529 [23:50] <Mr_Simon3000> I bought Minecraft and downloaded it and the move controls don't work. They did in Demo mode.
#3530 [23:51] <Hubok> Also, anyone who's replying to me: please put my name somewhere in the message, or I'll never see it
#3531 [23:51] <Mr_Simon3000> Hubok?
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#3533 [23:52] <Skyrimtastic> Hubok, Neither username nor E-mail works. Now, when I try to reset my password, the website tells me that my E-mail isn't correct, though I've used it not five minutes ago to reset my password.
#3534 [23:52] <Mr_Simon3000> Oh nevermind, I am new.
#3535 [23:52] <Hubok> kyhole, sounds like your ticks per second is dropping fast. Be sure the server has a decent amount of RAM allocated to it, and your connection is still stable
#3536 [23:52] <Hubok> Skyrimtastic, I've heard this issue a few times before. Best way I've heard is to just contact Mojang.
#3537 [23:53] <Skyrimtastic> Alright. Thanks.
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#3539 [23:53] <Mr_Simon3000> Hubok, My controls are not working. Can't move
#3540 [23:54] <kyhole> is there a way i can make more ram allocated to it?
#3541 [23:54] <Hubok> Mr_Simon3000, I assume PC right? Your keyboard works for everything else? Can you go to the controls page and change any of them? Is a controller plugged in?
#3542 [23:54] <Hubok> kyhole, are you using the .exe server or the .jar server?
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#3544 [23:56] <kyhole> i believe the .exe
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#3546 [23:57] <Mr_Simon3000> yes, keyboard is fine. Thanks, That worked
#3547 [23:58] <ChristineC> well... I just upgraded my computer to windows ten
#3548 [23:58] <Hubok> kyhole, http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server#Windows_instructions Read all of this. You have to start using batch files to actually change it
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