#1 [00:00] <TheWhiteO> Changed Account password however still wont let me login to my account with the new password
#2 [00:00] <TheWhiteO> How do i log in please help
#3 [00:01] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 192 seconds)
#4 [00:01] <TheWhiteO> Can i please get any help here
#5 [00:01] * danssp [danssp@notlogged] has joined #minecrafthelp
#6 [00:01] <kyhole> would you know how I can make my 24/7 server a creative world?
#7 [00:02] <TheWhiteO> I would not know that
#8 [00:02] <urielsalis> kyhole, change server.propierties gamemode
#9 [00:02] * danssp [danssp@notlogged] has quit. (Client Quit)
#10 [00:02] <urielsalis> ??> TheWhiteO login/throttle
#11 [00:02] <Absol> TheWhiteO: Your login is being throttled, which will prevent you from logging in.
#12 [00:02] <Absol> TheWhiteO: You will have to wait 3 hours without logging in for it to reset.
#13 [00:02] <TheWhiteO> thank you
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#15 [00:02] <pacman003> these guys r no help... ive been waiting for an answer to my question
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#21 [00:04] <kyhole> i figured it out
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#30 [00:09] <kyhole> i put it on creative but it wont work
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#32 [00:12] * kyhole [kyhole@notlogged] has quit. (Ping timeout: 204 seconds)
#33 [00:13] * Truency is now known as Truency|AFK
#34 [00:13] * Kazuto [Kazuto@notlogged] has quit. (Quit: Changing server from irc.esper.net to chaos.esper.net...)
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#37 [00:16] * pacman003 [pacman003@notlogged] has quit. (Quit: Web client closed)
#38 [00:19] <kyhole_> i set it to creative but it wont work
#39 [00:20] <mattym> kyhole_, Is this on your home server, or the hosted one?
#40 [00:22] <kyhole_> the hosted one
#41 [00:22] <mattym> kyhole_, Again, for issues with that you will need to contact the host
#42 [00:25] <kyhole_> ok
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#48 [01:08] <Harvay_> Hello
#49 [01:08] * Daeg [Daeg@notlogged] has quit. (Client Quit)
#50 [01:08] * dustinm [dustinm@notlogged] has quit. (Ping timeout: 202 seconds)
#51 [01:09] <Harvay_> Hello is anyone on?
#52 [01:09] <Harvay_> I dont know what to do after Teh three hours
#53 [01:11] * mama [mama@notlogged] has joined #minecrafthelp
#54 [01:11] * dustinm [dustinm@notlogged] has joined #minecrafthelp
#55 [01:11] <Harvay_> Hello?
#56 [01:11] * mama is now known as Guest92574
#57 [01:11] <Harvay_> IS THERE AnyonE HERE
#58 [01:11] <Guest92574> ye4s
#59 [01:12] <Harvay_> I Mean staff
#60 [01:12] <Harvay_> its 2 am where i live
#61 [01:12] <Harvay_> so idk
#62 [01:12] <Guest92574> but i come for advice2
#63 [01:12] <Harvay_> For what maybe i can help
#64 [01:12] <mattym> Harvay_, Have you not logged in since we first spoke?
#65 [01:12] <Harvay_> I just came back
#66 [01:12] <Harvay_> i stayed on
#67 [01:12] <Guest92574> i need to upgrade an old pc so my kids can play
#68 [01:13] <Harvay_> i forgot to shut this off
#69 [01:13] <mattym> Harvay_, I mean have you not logged into Minecraft since you first had the issue earlier?
#70 [01:13] <Harvay_> no i have not
#71 [01:13] <Harvay_> even messed with it
#72 [01:13] <mattym> Harvay_, Then you should be safe to try it again
#73 [01:13] <Harvay_> How many mess ups until it throttles
#74 [01:14] <Guest92574> the program says i need to unistal something and then put something4000 instaed
#75 [01:14] <Guest92574> grafics i think
#76 [01:14] <mattym> Guest92574, Do you have alink to your dxdiag?
#77 [01:15] <mattym> Harvay_, Ideally no mess ups
#78 [01:15] <Harvay_> so 1
#79 [01:15] <Harvay_> if i even mistype it throttles?
#80 [01:15] <mattym> Harvay_, If it was throttled, another mess up may reset it again
#81 [01:15] <Harvay_> ok
#82 [01:15] <Harvay_> thank you
#83 [01:15] <Guest92574> a what? :)
#84 [01:16] <mattym> ??> Guest92574 win/dxdiag
#85 [01:16] <Absol> Guest92574: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#86 [01:16] <mattym> Guest92574, Follow the instructions in the link from Absol
#87 [01:16] <Guest92574> thank you!
#88 [01:17] <Harvay_> Matty
#89 [01:17] <mattym> yes
#90 [01:17] <Harvay_> is there anyway i can commend you for helping me
#91 [01:17] <mattym> Harvay_, The thanks is enough, no other way
#92 [01:17] <Harvay_> Ok
#93 [01:17] <Harvay_> Well thanks
#94 [01:17] <mattym> Harvay_, Were you able to log in now?
#95 [01:17] <Harvay_> YEs
#96 [01:17] <Harvay_> yes*
#97 [01:17] <mattym> Harvay_, Ok, enjoy!
#98 [01:17] <Harvay_> Ok thank you again
#99 [01:18] <mattym> np
#100 [01:18] <Harvay_> if i have any more trouble i will come back
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#104 [01:24] <Guest92574> help ! where do I open the file i just saved as in the example you just gave me
#105 [01:24] <mattym> Guest92574, After you save the log file to the desktop
#106 [01:24] <Guest92574> pfff i get to old for this stuff
#107 [01:24] <mattym> Guest92574, You need to open the file on the desktop and copy all the text in there
#108 [01:25] <wilmar> just updated to windows 10 and cant open my minecraft, theres no update for my graphics help me
#109 [01:25] * MordekiaHD [MordekiaHD@notlogged] has joined #minecrafthelp
#110 [01:25] <mattym> then go to paste.ubuntu.com and paste it in the big box, but anything in the name/poster box, and hit Paste!, then give me the url it takes you to
#111 [01:25] <NidhoggTry> I cant play minecraft after instal win 10 - http://paste.ubuntu.com/11998237/
#112 [01:25] <mattym> wilmar, Do you have the link to your dxdiag report?
#113 [01:25] <wilmar> http://paste.ubuntu.com/11998241/
#114 [01:25] <wilmar> yeah http://paste.ubuntu.com/11998241/
#115 [01:25] <mattym> NidhoggTry, One moment
#116 [01:25] <mattym> wilmar, One moment
#117 [01:25] <wilmar> thanks
#118 [01:26] <mattym> NidhoggTry, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#119 [01:26] <mattym> wilmar, can you check the instructions again, and make sure to copy the full dxdiag
#120 [01:26] <wilmar> how do i downgrade?
#121 [01:26] <mattym> wilmar, Please only follow the instuctions with your name on them
#122 [01:26] <NidhoggTry> how i can downgrade to win 10?
#123 [01:27] <Guest92574> what is a textcharing webside?
#124 [01:27] <NidhoggTry> win 7
#125 [01:27] <mattym> NidhoggTry, You need to downgrade to Windows 7, http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#126 [01:27] <mattym> Guest92574, Use the paste.ubuntu.com site to post the info
#127 [01:27] * arda [arda@notlogged] has joined #minecrafthelp
#128 [01:28] <Guest92574> ok
#129 [01:28] <wilmar> http://paste.ubuntu.com/11998265/
#130 [01:28] <wilmar> heres the full dxdiag
#131 [01:28] <mattym> wilmar, Ok one moment
#132 [01:29] * dalecannon [dalecannon@notlogged] has joined #minecrafthelp
#133 [01:29] <NidhoggTry> ok, ty. i will try.
#134 [01:30] <wilmar> oh thank you
#135 [01:30] <wilmar> ok
#136 [01:30] <MordekiaHD> Hey, my Minecraft won't run ever since I upgraded from Windows 7 to Windows 10. Can I get some assistance?
#137 [01:30] <mattym> wilmar, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#138 [01:30] <mattym> MordekiaHD, Do you have a link to your dxdiag?
#139 [01:30] <mattym> wilmar, IF that doesnt work, let me know
#140 [01:30] <wilmar> okay thank you
#141 [01:30] <MordekiaHD> http://paste.ubuntu.com/11998245/ I believe this is it.
#142 [01:31] <mattym> MordekiaHD, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#143 [01:31] * slux_kye [slux_kye@notlogged] has joined #minecrafthelp
#144 [01:31] <slux_kye> I NEED HELP
#145 [01:31] <MordekiaHD> Do I download this upgrade from the internet on Windows 7?
#146 [01:31] <mattym> slux_kye, Please explain the issue
#147 [01:32] <slux_kye> hi mattym do u remember i was here 3 hours ago
#148 [01:32] <mattym> MordekiaHD, You need to downgrade back to Windows 7, use these instructions http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#149 [01:32] <mattym> slux_kye, Yes, do you still have a login problem
#150 [01:32] <slux_kye> yes i waited and still cant get in
#151 [01:33] <MordekiaHD> Alright thank you for the help.
#152 [01:33] <slux_kye> im really worrying i dont want to pay for another account and i just want to play with my friends
#153 [01:33] <mattym> slux_kye, Are you sure you didnt do any login attempts in the 3 hour wait
#154 [01:33] <slux_kye> yes i am sure i did not
#155 [01:33] * camilo [camilo@notlogged] has quit. (Quit: Web client closed)
#156 [01:33] <mattym> slux_kye, What is the exact thing it tells you when you try to log in
#157 [01:33] * MordekiaHD [MordekiaHD@notlogged] has quit. (Quit: Web client closed)
#158 [01:34] * LightMystic [LightMystic@notlogged] has joined #minecrafthelp
#159 [01:34] <LightMystic> I need help with a one command creation I made.
#160 [01:34] <slux_kye> well i go onto the minecraft app and i type in my username being lkg_kye and type in my password and it just says username and password is not correct and it is a mojang account so i am quite worried
#161 [01:34] <mattym> LightMystic, lets see it, ill see if we can help
#162 [01:35] <LightMystic> Here's the command: http://pastebin.com/eWg3XiFt
#163 [01:35] <Guest92574> i think i did it ... its on ubuntu ! what do i do next?
#164 [01:35] <mattym> slux_kye, If you have a mojang account, you should be logging in with your email and password
#165 [01:35] <slux_kye> i have also tried that
#166 [01:35] <mattym> Guest92574, I need the link to it, after you hit the Paste! button
#167 [01:36] <Guest92574> how do i give you the linki?
#168 [01:36] <Guest92574> i hit paste :)
#169 [01:36] <mattym> Guest92574, Copy it from the browsers address bar, then post the link in the chat
#170 [01:36] <slux_kye> Sorry i got confused i was just told it is not a mojang account
#171 [01:36] <LightMystic> The problem with the command is the flight that's allowed whilst wearing the "Tails's Equipment" item. It uses a constantly regenerated barrier floor that's SUPPOSED to go away when sneaking.
#172 [01:36] <mattym> LightMystic, That looks really long, you may get better response from the forums
#173 [01:36] <Guest92574> http://paste.ubuntu.com/11998287/
#174 [01:37] <Guest92574> i become goo in this lol
#175 [01:37] <mattym> Guest92574, Ok. one moment
#176 [01:37] * NidhoggTry [NidhoggTry@notlogged] has quit. (Ping timeout: 204 seconds)
#177 [01:37] <slux_kye> mattym, Sorry i got confused i was just told it is not a mojang account
#178 [01:37] <mattym> slux_kye, Ok one moment
#179 [01:37] * arda [arda@notlogged] has quit. (Quit: Web client closed)
#180 [01:38] <slux_kye> I migrated my account to a mojang a while ago and i am not sure what the email is but i know the account if that will help
#181 [01:38] <LightMystic> mattym, it's not quite what it appears. Try going into Minecraft, pasting it into a command block, and powering said command block.
#182 [01:38] <mattym> Guest92574, Download and Install the .exe file on this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#183 [01:39] <mattym> LightMystic, Still, we are not used to dealing with the ingame stuff, mostly just tech issues. The forums would be a better place to ask about it
#184 [01:39] <slux_kye> mattym, I migrated my account to a mojang a while ago and i am not sure what the email is but i know the account if that will help
#185 [01:40] <mattym> slux_kye, Your username is attached to a mojang account, so you should be logging in with and email and password
#186 [01:40] <mattym> slux_kye, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#187 [01:40] <LightMystic> Nvm, it started working. Xd
#188 [01:41] <slux_kye> i cant remember the email that i used...
#189 [01:41] <mattym> slux_kye, Like i said, go to the page, try all of them, then check them all for a reply
#190 [01:41] <slux_kye> ok
#191 [01:42] <Andrio> That is probably the longest single line of code I've ever seen that isn't JavaScript.
#192 [01:42] <mattym> lol
#193 [01:42] <Andrio> (^_^)
#194 [01:43] <mattym> I expected like an actual line, no the coding equivalent of the worst run on sentance ever
#195 [01:44] <Guest92574> i do not get that last command Mattym ...dont understand what to do with it
#196 [01:44] <mattym> Guest92574, Go to the link i provided. Download the file on that page, it ends in .exe
#197 [01:44] * donker [donker@notlogged] has joined #minecrafthelp
#198 [01:44] <mattym> Guest92574, Once its downloaded, find the file and run/install it
#199 [01:44] * Wahrheit` [Wahrheit`@notlogged] has quit. (Ping timeout: 202 seconds)
#200 [01:44] <mattym> The program should work you through the rest
#201 [01:44] <slux_kye> no emails from mojang are being sent to my email please help
#202 [01:45] * Wahrheit [Wahrheit@notlogged] has joined #minecrafthelp
#203 [01:45] <Guest92574> what file?
#204 [01:45] <donker> hey
#205 [01:45] * techno156 [techno156@notlogged] has joined #minecrafthelp
#206 [01:45] <mattym> Guest92574, The file Win7Vista_151719.exe from here https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#207 [01:45] <Andrio> That illegal hostname.
#208 [01:45] <slux_kye> mattym no emails from mojang are being sent to my email please help
#209 [01:45] <Guest92574> i know i know .... just be patient with this old woman
#210 [01:46] <mattym> Andrio, What?
#211 [01:46] <donker> Do you guys know if anything has been done about the despawning issue with villagers in 1.8.8 and other versions of 1.8?
#212 [01:46] <Andrio> Wahrheit
#213 [01:46] <slux_kye> mattym, no emails from mojang are being sent to my email please help
#214 [01:46] <Andrio> donker, well, last time I explored a village, that still happened.
#215 [01:47] <Andrio> I don't know whether or not the case is solved yet.
#216 [01:47] <donker> It's about chunks yeah
#217 [01:47] <mattym> ??> slux_kye mojang/email
#218 [01:47] <Absol> slux_kye: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#219 [01:47] <Absol> slux_kye: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#220 [01:47] * wilmar [wilmar@notlogged] has quit. (Ping timeout: 204 seconds)
#221 [01:47] <mattym> slux_kye, Fill out the form Absol linked with all the info it asks for, make sure that you use an email you have access to for the contact email
#222 [01:47] <Guest92574> run or safe?
#223 [01:47] <donker> Would you say minecraft is being vigilant? Just because I can see it is an issue that has gone on for I believe over a year
#224 [01:47] <Andrio> I noticed that more villagers seemed to appear in the village initially than the repopulation limit.
#225 [01:47] <mattym> Guest92574, Run
#226 [01:48] <slux_kye> no but you said to put my email into that thing and no one is replying to my email
#227 [01:48] <Andrio> I saw one stuck in the well, so there's that.
#228 [01:48] <mattym> slux_kye, If you are no getting an email, then you have entered the wrong emails
#229 [01:48] <slux_kye> ok
#230 [01:49] <Guest92574> do i start it?
#231 [01:49] <mattym> Guest92574, yes
#232 [01:49] <donker> Would you have any contacts to pursue this further with Andrio or do you know a bit on this subject?
#233 [01:50] * wilmar [wilmar@notlogged] has joined #minecrafthelp
#234 [01:50] * minotaurus9 [minotaurus9@notlogged] has joined #minecrafthelp
#235 [01:50] <wilmar> thanks for the help my mincraft works now
#236 [01:50] <Andrio> donker, not really, no; there's some information on the wiki though about how villages work.
#237 [01:51] <mattym> I think its on the bug tracker as well https://bugs.mojang.com/browse/MC-71964?jql=text%20~%20%22villager%20despawn%22
#238 [01:51] <donker> Ok, I'm assuming that Minecraft haven't been able to figure out/ haven't had time yet how to fix the issue?
#239 [01:51] <donker> Was that directed to me sorry mattym?
#240 [01:51] * wilmar [wilmar@notlogged] has quit. (Client Quit)
#241 [01:52] <mattym> donker, Yes, tho it is listed as unconfirmed on the page
#242 [01:53] <donker> Yeah it says resolved up above and then unconfirmed?
#243 [01:54] <mattym> They may have marked that one as resolved because another cause other than a bug was found for their specific problem
#244 [01:54] <Andrio> It's marked as a duplicate.
#245 [01:54] <Andrio> Look down a bit for the link to the original report.
#246 [01:55] <mattym> donker, Yeah here https://bugs.mojang.com/browse/MC-23320
#247 [01:55] <mattym> I looked past that one cause i only saw the older versions
#248 [01:55] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 206 seconds)
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#250 [01:56] <Guest92574> do i need to restart the computer ? because i have anothrr question
#251 [01:56] <Guest92574> thank you already for this help!
#252 [01:56] <mattym> Guest92574, You will need to restart for the driver update to take effect, what is the other question
#253 [01:57] * gumball40 [gumball40@notlogged] has quit. (Client Quit)
#254 [01:58] <donker> So this issue has been going on for a couple of years I see
#255 [01:58] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#256 [01:58] <donker> Are there any other routes other tha going through Mojang?
#257 [01:58] <Guest92574> when i open minecraft my pc is stopping it always ...i need to do it with accepting safty
#258 [01:59] <Guest92574> i did it already with internet tools ... but still
#259 [02:00] <mattym> Guest92574, It wouldnt have anything to do with internet tools
#260 [02:00] <mattym> Guest92574, Depending on how the computer is setup, you may just need to accept each time
#261 [02:01] <mattym> Guest92574, For now restart the computer, then try Minecraft again
#262 [02:01] <mattym> Guest92574, If you still have a problem come back to the chat
#263 [02:01] * Tancana [Tancana@notlogged] has joined #minecrafthelp
#264 [02:01] <mattym> donker, What do you mean?
#265 [02:02] <Tancana> whenever i open minecraft i get this error and it doesnt open at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.java:848) at org.lwjgl.opengl.D
#266 [02:02] <mattym> ??> Tancana win/dxdiag
#267 [02:02] <Absol> Tancana: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#268 [02:03] * Guest92574 [Guest92574@notlogged] has quit. (Ping timeout: 204 seconds)
#269 [02:05] <Tancana> http://paste.ubuntu.com/11998375/
#270 [02:05] <mattym> Tancana, Ok one moment
#271 [02:06] <mattym> Tancana, Download and Install the file from this page http://www.geforce.com/drivers/results/87789
#272 [02:06] <Tancana> okay
#273 [02:07] <donker> I mean, to me villagers despawning if you leave the chunk seems like an important thing to fix, what is your opinion or the general consensus?
#274 [02:07] <donker> I believe Mojang have deemed it not a priority as it seems to have been happening for a couple of years
#275 [02:07] <mattym> donker, IF its a bug, it will eventually get fixed, or proven not to be a bug
#276 [02:08] <donker> not necessarily a 'bug'
#277 [02:08] <donker> But something akin to it not being meant to happen
#278 [02:08] <mattym> donker, If its not a bug, it may just be people not expecting it to happen, but it does
#279 [02:09] <mattym> donker, Villagers could be walking into stuff and dying while you are not looking, or getting killed by other mobs
#280 [02:09] <donker> The thing is, there is a village right, so I build a house near it wanting to trade with them, then i leave the chunk and they have all disappeared
#281 [02:09] <mattym> donker, I generally lock them in
#282 [02:09] <donker> And i want to be able to leave the chunk, because the houses are still there
#283 [02:10] <donker> Oh you lock them in the house?
#284 [02:10] <mattym> yeah
#285 [02:10] <mattym> donker, Villagers are very annoying
#286 [02:10] <donker> do some skeletons have enchanted arrows that can go through the houses?
#287 [02:10] <mattym> donker, Not through i dont believe
#288 [02:10] <donker> ah ok maybe it was invisible
#289 [02:11] <donker> lol
#290 [02:11] * Miniman7766 [Miniman7766@notlogged] has joined #minecrafthelp
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#292 [02:11] <donker> ok yeah I'll try that thanks mattym, so to your knowledge they do disappear if you leave the chunk?
#293 [02:11] <moopman> i can't find any dongs in minecraft ples help
#294 [02:11] <Tancana> mattym once ive downloaded that file will it be fixed?
#295 [02:11] <mattym> donker, Its been a long time since i have played a recent version of vanilla MC to test that on
#296 [02:12] <donker> ah ok
#297 [02:12] <mattym> Tancana, after the download, install the file
#298 [02:12] <moopman> where are the dongs???????
#299 [02:12] <Tancana> okay
#300 [02:12] <donker> vanilla as in plain old minecraft?
#301 [02:12] <mattym> donker, yeah
#302 [02:12] <Miniman7766> I cannot join servers it keeps on saying java.lang.NullpointersExeption group what should i do?
#303 [02:12] <moopman> hello?
#304 [02:12] <moopman> w he re are d ong s
#305 [02:12] <mattym> Miniman7766, What antivirus program do you use?
#306 [02:13] <donker> What sort of minecraft are you playing mattym?
#307 [02:13] <Miniman7766> AVG
#308 [02:13] <moopman> so many dongs on avg 10/10 would recommend
#309 [02:13] <Miniman7766> does that help?
#310 [02:13] <mattym> donker, I usually have some mod on, so that means that having changed the game, my experice in it would be useless as a test
#311 [02:14] <mattym> ??> Miniman7766 av/avg
#312 [02:14] <Absol> Miniman7766: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#313 [02:14] <Absol> Miniman7766: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#314 [02:14] <donker> IP ban on moopman
#315 [02:14] <Miniman7766> ok thanks
#316 [02:14] <moopman> do you experience wild dongs in the forest???? anyONE???
#317 [02:14] <mattym> Andrio, You still on, ^
#318 [02:14] <Miniman7766> What AV can i use that wont interferre
#319 [02:14] <mattym> Miniman7766, Avast
#320 [02:14] <mattym> ??> Miniman7766 av/avast
#321 [02:15] <Absol> Miniman7766: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#322 [02:15] <Miniman7766> ok thanks
#323 [02:15] <moopman> what are those green things that looks like dongs im being serious here damn
#324 [02:16] <Andrio> moopman, you mean creepers?
#325 [02:16] <moopman> is tahT WHAT THE y are??
#326 [02:16] <mattym> Damn Andrio, dont feed the trolls
#327 [02:16] * herilon2 [herilon2@notlogged] has joined #minecrafthelp
#328 [02:16] <moopman> they looks like dongs
#329 [02:16] <dalecannon> you want them to...
#330 [02:16] <Andrio> I guess so, vaguely...
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#332 [02:17] <Andrio> ^^ dalecannon
#333 [02:17] <dalecannon> :)
#334 [02:17] * Miniman7766 [Miniman7766@notlogged] has quit. (Quit: Web client closed)
#335 [02:17] <mattym> dalecannon, You are no better, why were you spamming me?
#336 [02:17] <moopman> do you think i can find some creeper porn online
#337 [02:17] <moopman> actually you know what
#338 [02:17] <moopman> imma check
#339 [02:17] <dalecannon> no spam this stupid new irc client sorry bud
#340 [02:17] <moopman> bye
#341 [02:17] <dalecannon> lol
#342 [02:17] <Andrio> Well, you've crossed the line now.
#343 [02:17] * Espercorn kicked moopman from #minecrafthelp (Reason: oopman :(Andrio) Trolling)
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#345 [02:18] <mattym> All in all, now that hes said it, they do kinda look that way
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#348 [02:19] <dalecannon> just switched back to Irssi used some client with scripts and had to wipe it
#349 [02:20] * Andrio will return later...
#349 [02:20] <mattym> deathspawn, lol i just changed my bnc (now panicBNC) so when you msg'ed me P A N I C, i started to worry
#350 [02:20] <mattym> damn tab complete
#351 [02:20] * LifeLifeLP [LifeLifeLP@notlogged] has joined #minecrafthelp
#352 [02:22] <LifeLifeLP> My World is in 1.8.8 can i use the new snapshot for the new End Stuff, in 1.8.8 i was allready there or do i brake stuff when i try it? :D
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#361 [02:23] <Miniman7766> Hello i was having trouble joining minecraft servers so i canged my Av like suggested but i am still having trouble
#362 [02:24] <LifeLifeLP_> "trouble"?
#363 [02:24] <mattym> LifeLifeLP_, I would make a backup of the world
#364 [02:24] <mattym> ??> Miniman7766 tools/hjt
#365 [02:24] <Miniman7766> it came up with java.lang.nullpointerexeption group?
#366 [02:24] <Absol> Miniman7766: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#367 [02:24] * tcollani [tcollani@notlogged] has joined #minecrafthelp
#368 [02:24] <Absol> Miniman7766: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#369 [02:24] * strike_blezer [strike_blezer@notlogged] has joined #minecrafthelp
#370 [02:24] <strike_blezer> oi
#371 [02:24] <mattym> LifeLifeLP_, If you use the world on the snapshot, it will no longer work in 1.8
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#373 [02:25] <LifeLifeLP_> mattym: Good to know, :D does the fight the Ender Dragon a second time already work? :D
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#375 [02:26] <mattym> LifeLifeLP_, I belive that is in, but you may need to check the wiki for how to do it, i dont think the final method for it has been set up yet
#376 [02:26] <dalecannon> omfg im gonna kill this fly
#377 [02:26] <dalecannon> i need like a mini net gun
#378 [02:26] <strike_blezer> quem joga mine
#379 [02:26] <dalecannon> amazing amazon idea.
#380 [02:26] <mattym> ??> strike_blezer lang/pt
#381 [02:26] <Absol> strike_blezer: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#382 [02:28] * Xiretza is now known as Xiretza|Away
#383 [02:28] <mattym> LifeLifeLP_, I also dont think much of the other End stuff has been added yet
#384 [02:29] <LifeLifeLP_> mattym: the islands and the new "endersticks" and all that stuff is in, an the refight does work /kinda/ you have to build a crepperface out clay xD
#385 [02:30] * nazo946 [nazo946@notlogged] has joined #minecrafthelp
#386 [02:30] <LifeLifeLP_> there is so mutch new a am stunt
#387 [02:30] <mattym> LifeLifeLP_, Yeah like i said, some is there, not everything is done
#388 [02:31] <nazo946> um i need some help fixing a windows 7 pro issue for pixel accelleration
#389 [02:31] <LifeLifeLP_> LoL, they removed the Nether-Fog
#390 [02:31] <mattym> nazo946, Do you have the link to your dxdiag report?
#391 [02:31] <nazo946> http://paste.ubuntu.com/11998483/
#392 [02:31] <mattym> nazo946, Ok one moment
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#395 [02:32] <mattym> nazo946, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#397 [02:32] <nazo946> i have recently reset my pc Would that have caused it as it worked before hand?
#398 [02:33] <mattym> nazo946, Yeah, you just never installed drivers after
#399 [02:33] <mattym> nazo946, Download the one from the link i sent
#400 [02:33] <LifeLifeLP_> Minecraft does run on the Intel GPU,s O.o
#401 [02:33] <mattym> "run"
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#403 [02:34] <nazo946> doing it now it i will be back now after restart
#404 [02:34] <LifeLifeLP_> must not be the best experience
#405 [02:34] * mattym nods
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#406 [02:36] <LifeLifeLP_> The Win 10 should run "better" even my system is bad and good in the same time the 10 version fps are mutch more stable
#407 [02:36] <dalecannon> win 10 is early release still
#408 [02:36] <dalecannon> dont rush to upgrade
#409 [02:36] <mattym> LifeLifeLP_, If you have an older machine, there may not be drivers you need to run regular MC on 10
#410 [02:37] <dalecannon> evaluate your hardware and softeware and boots running and see
#411 [02:37] <dalecannon> new machines arnt ready for it
#412 [02:37] <mattym> LifeLifeLP_, I think all Win10 Edition needs is directx11
#413 [02:37] <dalecannon> i agrre mattym but that would be a backstep
#414 [02:37] <mattym> but again currently win10 edition is just a version of PocketEdition
#415 [02:37] <dalecannon> theyr trying to push moores law
#416 [02:37] <LifeLifeLP_> mattym: and it does not need java with is like a god gift
#417 [02:37] <dalecannon> it actually isnt
#418 [02:38] <dalecannon> this is fresh code
#419 [02:38] <dalecannon> but whatever
#420 [02:38] * nazo946 [nazo946@notlogged] has quit. (Ping timeout: 204 seconds)
#421 [02:38] <mattym> mo mods w/o java :(
#422 [02:38] <LifeLifeLP_> fresh code? (even then the ui is from poket)
#423 [02:38] * nazo946 [nazo946@notlogged] has joined #minecrafthelp
#424 [02:38] <dalecannon> no that ui is from gnome 9 years ago
#425 [02:38] <LifeLifeLP_> mattym: they said it will be modable someday or?
#426 [02:38] <dalecannon> your just young
#427 [02:39] <dalecannon> you can only reinvent a gui so many times
#428 [02:39] <dalecannon> gnome has it they copied and added looks good to me
#429 [02:39] <mattym> LifeLifeLP_, Possibly, but it would mean a code reset for the mod devs
#430 [02:39] <nazo946> mattym , i am just testing it now
#431 [02:39] <dalecannon> i dont run win aside from a gaming pc for the family
#432 [02:40] <LifeLifeLP_> mattym: the reset will come to the java version to as soon the moding api is force from Mojang
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#434 [02:40] <nazo946> yess it worked thanks mattym
#435 [02:40] <mattym> LifeLifeLP_, If its still java based, it wont be too bad
#436 [02:40] <mattym> nazo946, Ok, have fun!
#437 [02:40] <nazo946> thanks
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#439 [02:41] <LifeLifeLP_> lets hope for the best im still scare form MS
#440 [02:41] <LifeLifeLP_> i dont belive they just buyed it for the Hololense Stuff
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#442 [02:42] <mattym> they havent done much yet, lets hope it stays that way
#443 [02:42] <LifeLifeLP_> I guess they "forced" the 10 Edition :/
#444 [02:42] <LifeLifeLP_> Its not like Java version is "bad"
#445 [02:43] <mattym> LifeLifeLP_, Not really, pushed it maybe
#446 [02:43] <LifeLifeLP_> i mean the ui is from Poket (the code might not) so its not the best for keybord and mouse :/
#447 [02:45] <mattym> I havent tried it yet, but i assume it still works ok with them
#448 [02:45] <LifeLifeLP_> the furnace is fullscreen ;_;
#449 [02:47] <mattym> just like in PE
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#453 [02:48] <LifeLifeLP_> the used the main inventory form pc, why not the rest i mean it looks like there is a way to modify it, its still a beta but it should be posible :S
#454 [02:49] <mattym> LifeLifeLP_, Currently it runs in the sandbox from the windows apps, so ive been told that even if it were modified, it just simply wouldnt run
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#457 [02:50] <LifeLifeLP_> so there is "something" that checks for changes?
#458 [02:50] <mattym> LifeLifeLP_, From what ive been told, essentialy yes
#459 [02:51] <mattym> LifeLifeLP_, There is in the current PC verison to, but there is an easy way around that
#460 [02:54] <LifeLifeLP_> Thats the point its easy to allow data to be modify (useing mods) but in the Microsoft App Guidlines(or something like it) do not allow a user to change the data of an App, wich makes sens but could be a problem
#461 [02:54] <mattym> LifeLifeLP_, Yeah, which is why win10 edition mods will probably only come after an official api
#462 [02:55] <LifeLifeLP_> wich could be a "long" time :/
#463 [02:56] <mattym> yeah, anyway im off
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#469 [03:12] <XtraChlly> http://paste.ubuntu.com/11998605/
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#475 [03:25] <thekiller> can u help me
#476 [03:25] <thekiller> mijn mine craft start niet goed op
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#486 [03:48] <MANIAC1> Help
#487 [03:49] <MANIAC1> My name is invisible how do u change it back
#488 [03:50] * drinie [drinie@notlogged] has quit. (Quit: Web client closed)
#489 [03:50] <MANIAC1> This problem of mine is on 11.1 Pe
#490 [03:51] <MANIAC1> Plz fix this problem
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#510 [04:16] <Dryseul> http://paste.ubuntu.com/11998880/
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#512 [04:17] <Dryseul> hello, who is French ?
#513 [04:19] * Jckesis [Jckesis@notlogged] has joined #minecrafthelp
#514 [04:20] <Jckesis> Hello I have a question
#515 [04:20] <Jckesis> If anyone can answer it
#516 [04:22] <Jckesis> So I am afraid that my account is going to be hacked so I decided to change my password but.. I can't access my mojang account as I don't remember the security questions. I can't reset them as my email apparently got deleted by google.. How do I reset it?
#517 [04:23] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#518 [04:23] <stupid3700> ??> Jckesis account/send-email
#519 [04:23] <Absol> Jckesis: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#520 [04:24] <Jckesis> Okay thank you
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#522 [04:25] <Dryseul> http://paste.ubuntu.com/11998880/
#523 [04:25] <Dryseul> http://paste.ubuntu.com/11998880/
#524 [04:25] <Dryseul> http://paste.ubuntu.com/11998880/
#525 [04:25] <Dryseul> http://paste.ubuntu.com/11998880/
#526 [04:25] * Absol kicked Dryseul from #minecrafthelp (Reason: ryseul :Stop spamming)
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#528 [04:26] <Dryseul> http://paste.ubuntu.com/11998880/
#529 [04:26] <cam> hi normal minecraft is not working on my sons pc its saying something about drivers and im not verry technical can someone help ne
#530 [04:26] <Dryseul> Please Help Me
#531 [04:26] <Dryseul> http://paste.ubuntu.com/11998880/
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#534 [04:28] <vamisola> hi, how do you make copious dog mod work on Mac?
#535 [04:29] <vamisola> I added the mod but i can't see it inside minecraft
#536 [04:30] <vamisola> please, can somebody help?
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#538 [04:32] <Dryseul> http://paste.ubuntu.com/11998880/
#539 [04:32] <Dryseul> http://paste.ubuntu.com/11998880/
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#542 [04:40] <Sprite_Freak> Hello i realy need help i tryed to make a server but now my minecraft is blocked
#543 [04:42] <Sprite_Freak> ive got a SocketException: Unrecongnized Windows Sockets error: 87: create
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#546 [04:46] <Sprite_Freak> Hello i realy need help i tryed to make a server but now my minecraft is blocked... ive got a SocketException: Unrecongnized Windows Sockets error: 87: create ...
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#550 [04:51] <Sprite_Freak> Hello i realy need help i tryed to make a server but now my minecraft is blocked... ive got a SocketException: Unrecongnized Windows Sockets error: 87: create ... since then minecraft was dead
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#553 [04:56] <RandomPlayer1> Hey, um, everyone? I had an issue and I came here, maybe to get insight how to fix it.
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#570 [05:25] <ThatCookieGuy> My minecraft is crashing all the time when i'm trying to open it.
#571 [05:25] <Galaxy_2Alex> ??> ThatCookieGuy launcher/game-output
#572 [05:25] <Absol> ThatCookieGuy: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#573 [05:25] <Absol> ThatCookieGuy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#575 [05:26] <ThatCookieGuy> http://paste.ubuntu.com/11999160/
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#577 [05:26] <ThatCookieGuy> hey u there ?
#578 [05:26] <Galaxy_2Alex> ThatCookieGuy, Your system does not support newer versions of Windows.
#579 [05:27] <ThatCookieGuy> what how?
#580 [05:27] <ThatCookieGuy> But the windows is on and it works just fine!!!
#581 [05:27] <Galaxy_2Alex> ThatCookieGuy, Downgrade using the integrated downgrade feature (Settings > Update & Security > Recovery > Go back to Windows 7), or upgrade your hardware.
#582 [05:28] <Galaxy_2Alex> ThatCookieGuy, Intel stopped supporting your graphics card.
#583 [05:28] <ThatCookieGuy> So i can buy a new graphic card and it will work, right?
#584 [05:28] <Galaxy_2Alex> ThatCookieGuy, Windows may run fine for you, but certain things like games will not work.
#585 [05:29] <Galaxy_2Alex> ThatCookieGuy, Yes, a dedicated graphics card may fix the issue, but you need to make sure your system supports it.
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#595 [05:47] <kokji> iiiiiiiiiiioiuj
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#605 [06:07] <xTeh_Elecrticx> My minecraft account is not working i reseted the password and it is not working
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#609 [06:08] <xTeh_Elecrticx> My minecraft account is not working i reseted the password and it is not working
#610 [06:08] <HyperCamel> xTeh_Elecrticx - Have you tried several times in the last 3 hours?
#611 [06:08] <xTeh_Elecrticx> no once
#612 [06:09] <HyperCamel> Okay, are you positive you have the right credentials?
#613 [06:09] <xTeh_Elecrticx> i reseted the password once and clicked the forgot username and i had it right
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#615 [06:09] <xTeh_Elecrticx> i am sure, my email for mojang is lhumeniuk1@gmail.com and it isint working
#616 [06:09] <HyperCamel> Okay, just a second please
#617 [06:10] <xTeh_Elecrticx> okay
#618 [06:10] <Nighthunter> hello i have a problem wherw in minecraft there is a world that i have been working on after a 11 days it had dissapered however when i go into the files its there so my problem is that my whorld is noot showin up
#619 [06:10] <HyperCamel> ??>xTeh_Elecrticx login/diagnosis
#620 [06:11] <HyperCamel> ??> xTeh_Elecrticx login/diagnosis
#621 [06:11] <Absol> xTeh_Elecrticx: Please tell us whether you can log into 1. The launcher, 2. http://account.mojang.com/me 3. http://minecraft.net
#622 [06:11] <xTeh_Elecrticx> i dont understand
#623 [06:11] <xTeh_Elecrticx> okay
#624 [06:11] <HyperCamel> Did Minecraft create a crash log Nighthunter ?
#625 [06:12] <xTeh_Elecrticx> Nope i cant
#626 [06:12] <HyperCamel> None of them?
#627 [06:12] <xTeh_Elecrticx> nope
#628 [06:12] <HyperCamel> ??> xTeh_Elecrticx login/throttle
#629 [06:12] <Absol> xTeh_Elecrticx: Your login is being throttled, which will prevent you from logging in.
#630 [06:12] <Absol> xTeh_Elecrticx: You will have to wait 3 hours without logging in for it to reset.
#631 [06:12] <xTeh_Elecrticx> Oh okay
#632 [06:13] <xTeh_Elecrticx> 3 hours from now?
#633 [06:13] <HyperCamel> Yes
#634 [06:13] <xTeh_Elecrticx> Okay thank you for the help
#635 [06:13] <xTeh_Elecrticx> but i can play on other accounts?
#636 [06:14] <HyperCamel> No problem. If it doesn't work be sure to come back
#637 [06:14] <xTeh_Elecrticx> okay
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#639 [06:14] <HyperCamel> And yes, as long as you have other Mojang Accounts.
#640 [06:14] <xTeh_Elecrticx> Okay
#641 [06:14] <xTeh_Elecrticx> i have a friends account that i can use when my one dosent work
#642 [06:14] <xTeh_Elecrticx> bye have a great day
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#658 [06:57] <Acho> my friend have problem with minecraft
#659 [06:57] <Acho> its crashes
#660 [06:58] <HyperCamel> Yeah, does your friend have a DxDiag and Crash log?
#661 [06:58] <Acho> dont be sad have a hug <3
#662 [06:58] <Acho> yes
#663 [06:58] <HyperCamel> What Windows version is he running
#664 [06:58] <Acho> windows 7
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#666 [06:59] <Acho> can you tell me how he can fix it
#667 [06:59] <HyperCamel> Okay, just a second
#668 [06:59] <Acho> ok
#669 [06:59] <HyperCamel> ??> Acho win/dxdiag
#670 [06:59] <Absol> Acho: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#671 [07:00] <HyperCamel> Follow the link Absol posted
#672 [07:00] <Acho> ok when it doesnt work i come again :D
#673 [07:00] <Acho> have a nice day
#674 [07:00] <HyperCamel> Thanks, you too
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#679 [07:04] <Acho> im back again
#680 [07:04] <Acho> my friends minecraft crashes
#681 [07:05] <HyperCamel> Okay, did it generate a crash log this time?
#682 [07:05] <Acho> dont be sad have a hug <3
#683 [07:05] <Acho> http://paste.ubuntu.com/11999581/
#684 [07:05] <Acho> yeah
#685 [07:05] <Acho> is that what you want or ?
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#687 [07:06] <HyperCamel> Yep, for now at least
#688 [07:06] <Acho> okay
#689 [07:07] <HyperCamel> Give me just a second
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#691 [07:07] <Acho> okay
#692 [07:07] <HyperCamel> Okay, open the "Run" command by pressing the "Windows" key and "R" key together, or just search run in the start menu
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#694 [07:09] <HyperCamel> Acho - You getting this okay?
#695 [07:10] <Acho> give me just a second
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#697 [07:11] <HyperCamel> Okay, no problem
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#699 [07:12] <Acho> ok i open "run"
#700 [07:12] <Acho> and now
#701 [07:13] <Acho> ?
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#703 [07:13] <TechTomas> I have the problem with ERROR CODE 8, The only change that is made is that I upgraded the GFX from GTX680 to GTX970. I have the latest drivers for everything. I have tried with both 32 and 64 bits java.
#704 [07:13] <HyperCamel> And now copy and paste this (without quotes) "devmgmt.msc"
#705 [07:13] <HyperCamel> TechTomas - What windows version are you on?
#706 [07:14] <Acho> and now?
#707 [07:14] <TechTomas> Windows 8.1 x64 hade the same problem in Windows 7 x64
#708 [07:14] <HyperCamel> Now expand the Display adapters section
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#711 [07:15] <Acho> and now
#712 [07:15] <HyperCamel> From my research TechTomas , It appears that the GTX970 has issues with memory. Working on resolution now
#713 [07:16] <TechTomas> I have 2 friends that have the same brand and card and they have no issues at all.
#714 [07:16] <TechTomas> PLug and play for them
#715 [07:17] <TechTomas> I had a MSI first and switch that one for a Asus and same on that one.
#716 [07:17] <Acho> did you mean me hyper with working on resolution now?
#717 [07:17] <HyperCamel> TechTomas - Try disabling CUDA in the Nvidia control panerl
#718 [07:17] <TechTomas> Did that. and changed the power settings
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#720 [07:18] <HyperCamel> Acho, click on the Nvidia GeForce 660LE and search for driver updates
#721 [07:18] <TechTomas> I have read all threads about this issue and no one seems to have a solution for it
#722 [07:18] <Acho> hyper i have the last diver but it doesnt work
#723 [07:18] <HyperCamel> Hmm, ill look a little harder then
#724 [07:18] <HyperCamel> Check anyways Acho
#725 [07:18] <HyperCamel> I may need your DxDiag Acho
#726 [07:18] <Acho> nvidia geforce 6000
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#728 [07:19] <Acho> i send it to you
#729 [07:19] <owenkool> Hey all
#730 [07:19] <HyperCamel> Just post the link on here Acho
#731 [07:19] <owenkool> My game stopped working. It's soe Java runtime JRE error
#732 [07:19] <HyperCamel> TechTomas - try these steps
#733 [07:19] <HyperCamel> 1.Got to the Device Manager
#734 [07:19] <HyperCamel> 2.Got to you graphic card(s)
#735 [07:19] <HyperCamel> 3.Right click and then Check for Updates
#736 [07:19] <HyperCamel> 4.Do not take the autosearch, search by yourself
#737 [07:19] <HyperCamel> 5.Take again the Option below, that one with the list of the Installed Drivers
#738 [07:19] * Absol kicked HyperCamel from #minecrafthelp (Reason: yperCamel :Stop spamming)
#739 [07:19] <owenkool> I can send the error log if ou can help
#740 [07:20] <TechTomas> You got 1 - 5 there :D
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#742 [07:22] <Acho> hypercamel it doesnt work
#743 [07:22] <TechTomas> You got 1 - 5 there HyperCamel :D
#744 [07:22] <HyperCamel> Sorry, got marked for spamming on accident
#745 [07:22] <Acho> my friend are restartin his pc
#746 [07:22] <HyperCamel> Here ya go TechTomas http://paste.ubuntu.com/11999684/
#747 [07:23] <TechTomas> Ty I will give it a try.
#748 [07:23] <HyperCamel> Okay, i have a pretty good thread here, if you want to look through it https://forums.geforce.com/default/topic/800086/geforce-900-series/nvidia-opengl-driver-crash-error-code-8/2/
#749 [07:24] <HyperCamel> I will be AFK for 5 Minutes, just a heads up
#750 [07:24] <owenkool> my error message is: "Java(TM) Platform SE binary not responding"
#751 [07:24] <owenkool> I start the game and it stops in a few seconds
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#753 [07:27] <TechTomas> HyperCamel The latest was already installed. 10.18.13 5330 but I reinstalled them again.
#754 [07:28] <owenkool> PM Description: Unexpected error java.lang.IllegalStateException
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#757 [07:30] <HyperCamel> Okay, Im back. Give me a second to catch up
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#759 [07:33] <HyperCamel> TechTomas - It looks like you need to have any flash based programs closed, and all browsers when you start minecraft. Do you usually watch YouTube while playing or use the internet?
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#761 [07:34] <HyperCamel> If that doesn't work, look at this video https://youtu.be/IXZHLraqeuQ
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#764 [07:36] <Rotciv> Hii i have a problem with minecraft windows 10 edition
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#766 [07:36] <HyperCamel> Do you have a DxDiag you can provide Rotciv
#767 [07:36] <Rotciv> i cant create a world
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#769 [07:37] <HyperCamel> Oh, okay, do you have a crash log then?
#770 [07:40] <HyperCamel> Rotciv?
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#777 [07:51] <HyperCamel> Did you guys need some help?
#778 [07:51] <Dan> Yes.
#779 [07:51] <HyperCamel> Okay, what do you need help with?
#780 [07:51] <Dan> Son just lost all worlds
#781 [07:51] <Dan> On kindle
#782 [07:51] <Dan> Pocket edition
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#784 [07:52] <Dan> No deleting by him
#785 [07:52] <Dan> Just turned on and all five worlds were gone
#786 [07:52] <AncientNordSword> uh yeah, recently we just got windows 10 and minecraft is not working
#787 [07:52] <HyperCamel> Oh, okay. I'm afraid that there isn't really a good way unless he has made a complete backup of his Kindle recently
#788 [07:52] <HyperCamel> AncientNordSword - Can you provide a DxDiag
#789 [07:53] <AncientNordSword> yes
#790 [07:53] <AncientNordSword> do i give you the link correct?
#791 [07:53] <HyperCamel> Yep, just the pastebin link
#792 [07:53] <Dan> Ok...that's what I was afraid of...
#793 [07:53] <AncientNordSword> http://paste.ubuntu.com/11999824/
#794 [07:54] <Dan> Asking him about dxdiad?
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#796 [07:54] <Dan> Oh
#797 [07:54] <Dan> That's not directed to me then
#798 [07:54] <HyperCamel> AncientNordSword - I am afraid that Windows 10 Minecraft does not support your driver. Your only option is to downgrade to Windows 7 or 8
#799 [07:55] <HyperCamel> No, that was directed to AncientNordSword
#800 [07:55] <Dan> Ok...I'm out...thanks though
#801 [07:55] <AncientNordSword> Oh okay, thank you though
#802 [07:55] <HyperCamel> No problem
#803 [07:55] <AncientNordSword> see ya
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#805 [07:58] <HyperCamel> Anyone else need help?
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#809 [08:01] <HyperCamel> Need help naut ?
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#816 [08:03] <HyperCamel> ??> HyperCamel ask
#817 [08:03] <Absol> HyperCamel: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#818 [08:03] <Absol> HyperCamel: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#824 [08:09] <HyperCamel> WB ritsuka
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#835 [08:27] <xStrafing> I need help , because i can't use minecraft with windows 10 because they said my drivers aren't updated
#836 [08:27] <xStrafing> or something of that sort .
#837 [08:27] <Galaxy_2Alex> xStrafing, Do you have a link to your DxDiag?
#838 [08:27] <xStrafing> yes .
#839 [08:27] <xStrafing> shall i post ?
#840 [08:27] <Galaxy_2Alex> xStrafing, yes.
#841 [08:28] <xStrafing> http://paste.ubuntu.com/12000014/
#842 [08:28] <xStrafing> right there .
#843 [08:28] <jimmy> i want to play minecraft pc edition butt i cant i can play only pocket edition!
#844 [08:29] * GGSammy [GGSammy@notlogged] has joined #minecrafthelp
#845 [08:29] <Galaxy_2Alex> jimmy, Download the game on minecraft.net/download and start it, just like on previous windows versions.
#846 [08:29] <GGSammy> PEOPLE ! I think my accont was hacked. I cant log on to it or my sisters accounbt on any computer. What do u think happened?
#847 [08:29] <jimmy> oke i will try it
#848 [08:29] <xStrafing> ggsammy
#849 [08:29] <GGSammy> ??
#850 [08:30] <xStrafing> did you login from the minecraft website or the game itself .
#851 [08:30] <GGSammy> Game
#852 [08:30] <GGSammy> And website
#853 [08:30] <Galaxy_2Alex> ??> GGSammy account/hacked
#854 [08:30] <GGSammy> BOth wont work
#855 [08:30] <Absol> GGSammy: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#856 [08:30] <Absol> GGSammy: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#857 [08:30] <xStrafing> Galaxy_2A1ex
#858 [08:30] <xStrafing> what can you do for me ?
#859 [08:30] <Galaxy_2Alex> xStrafing, Your system does not support newer versions of Windows, downgrade using the integrated downgrade feature (Settings > Update & Security > Recovery > Go back to Windows 7), or upgrade your hardware.
#860 [08:31] <xStrafing> it won't let me downgrade back to windows 7 .
#861 [08:31] <Galaxy_2Alex> xStrafing, What does it say if you try?
#862 [08:31] <xStrafing> i've factory reset my computer twice .
#863 [08:31] <Galaxy_2Alex> xStrafing, Then you will have to downgrade manually.
#864 [08:31] <xStrafing> how ?
#865 [08:31] <Galaxy_2Alex> xStrafing, That is nothing we can help you with here, sorry.
#866 [08:32] <xStrafing> okay , thanks anyways .
#867 [08:32] <GGSammy> Is there anyway u can check if I was hacked?
#868 [08:32] <Galaxy_2Alex> GGSammy, I do not work for Mojang, no.
#869 [08:32] <GGSammy> ok...
#870 [08:32] * xStrafing [xStrafing@notlogged] has quit. (Quit: Web client closed)
#871 [08:32] <jimmy> can some one help me with minecraft ?
#872 [08:33] <Galaxy_2Alex> jimmy, What is your issue?
#873 [08:33] <GGSammy> I chahnged the password but would that affect anything?
#874 [08:33] <jimmy> it will still crashing
#875 [08:33] <jimmy> i have windows 10 downloaded and now it still crashing and says fix the problem
#876 [08:33] <Galaxy_2Alex> jimmy, Do you have a link to your DxDiag?
#877 [08:34] <Galaxy_2Alex> GGSammy, All the infos you need is on that page.
#878 [08:34] <jimmy> im a gamer not a computer nerd idk what al that means im a dutch boy
#879 [08:34] <Galaxy_2Alex> ??> jimmy win/dxdiag
#880 [08:34] <Absol> jimmy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#881 [08:34] <jimmy> ok i will try it
#882 [08:42] <jimmy> i dont know what i will do with the last thing
#883 [08:43] * Muhammed [Muhammed@notlogged] has joined #minecrafthelp
#884 [08:43] <jimmy> hello?
#885 [08:43] <Galaxy_2Alex> jimmy, Please give us the link you just created
#886 [08:43] * Muhammed [Muhammed@notlogged] has quit. (Client Quit)
#887 [08:44] <jimmy> ? why
#888 [08:44] <Galaxy_2Alex> jimmy, That is what the last thing is, you are supposed to give us the link to the page
#889 [08:44] <jimmy> yes
#890 [08:44] <jimmy> http://paste.ubuntu.com/
#891 [08:45] <jimmy> this one with the numbers
#892 [08:45] <Galaxy_2Alex> jimmy, Yes.
#893 [08:45] <jimmy> is that lnk good ot not?
#894 [08:45] <jimmy> link
#895 [08:45] <Galaxy_2Alex> jimmy, No, it's not, it's missing the numbers.
#896 [08:45] <jimmy> im scared about hackers
#897 [08:46] <Galaxy_2Alex> jimmy, The DxDiag does not contain any confidential information.
#898 [08:46] <jimmy> i dont speak chinees haha
#899 [08:46] * iiCrazyGamerii [iiCrazyGamerii@notlogged] has joined #minecrafthelp
#900 [08:46] <jimmy> http://paste.ubuntu.com/12000089/
#901 [08:46] <jimmy> this one
#902 [08:46] * iiCrazyGamerii [iiCrazyGamerii@notlogged] has quit. (Client Quit)
#903 [08:47] <jimmy> ?
#904 [08:47] <Galaxy_2Alex> jimmy, Yes.
#905 [08:47] <jimmy> butt you are not a hacke right?
#906 [08:47] * Charlotte [Charlotte@notlogged] has joined #minecrafthelp
#907 [08:47] <Galaxy_2Alex> jimmy, Your system does not support newer versions of Windows, downgrade using the integrated downgrading (Settings > Update & Security > Recovery > Go back to Windows 7), or buy a new system.
#908 [08:48] <jimmy> i have windows 10
#909 [08:48] <Galaxy_2Alex> jimmy, And your laptop does not support it, please read my full message.
#910 [08:48] <jimmy> yeah butt i dont understand it
#911 [08:49] <Galaxy_2Alex> jimmy, Your laptop is too old to run Windows 10.
#912 [08:49] <jimmy> ok so how can i go back to windows 7?
#913 [08:49] <Galaxy_2Alex> jimmy, Settings > Update & Security > Recovery > Go back to Windows 7
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#915 [08:53] * Schuby [Schuby@notlogged] has joined #minecrafthelp
#916 [08:55] <Schuby> My minecraft lab won't allow my friends to join , they see the lab server but it says connecting then it syays error for all my friends that want to join. I only do one friend at a time
#917 [08:56] <Schuby> Lan* not lab
#918 [08:57] * blukacz [blukacz@notlogged] has joined #minecrafthelp
#919 [08:58] * igor_veras_gamer [igor_veras_gamer@notlogged] has joined #minecrafthelp
#920 [08:58] * igor_veras_gamer [igor_veras_gamer@notlogged] has quit. (Client Quit)
#921 [09:02] <blukacz> I can't log in on site and on game, it says "Error! Unknown e-mail address or password.". I changed password, but this doesn't worked
#922 [09:02] * iversonbruno [iversonbruno@notlogged] has joined #minecrafthelp
#923 [09:04] <Schuby> Make sure you have the correct email it could be a different email that you have or you could re downloads minecraft see if it works also make sure it's the correct and real minecraft website
#924 [09:04] * iversonbruno [iversonbruno@notlogged] has quit. (Client Quit)
#925 [09:05] <blukacz> It is a real website, it has https at the beginning
#926 [09:07] * Schuby [Schuby@notlogged] has quit. (Ping timeout: 204 seconds)
#927 [09:07] * Deadloxplaysmcpc [Deadloxplaysmcpc@notlogged] has joined #minecrafthelp
#928 [09:08] <Andrio> Was it https://minecraft.net?
#929 [09:08] * chipbuster [chipbuster@notlogged] has joined #minecrafthelp
#930 [09:08] <blukacz> No, it was https://account.mojang.com/login
#931 [09:08] <Andrio> Ah
#932 [09:08] <Deadloxplaysmcpc> here is a link to my problems with my drivers
#933 [09:08] <Deadloxplaysmcpc> http://paste.ubuntu.com/12000250/
#934 [09:09] <Andrio> blukacz, wait three hours and then try to log in again.
#935 [09:09] <blukacz> Ok, i will wait
#936 [09:09] <Deadloxplaysmcpc> LORD_RALEX
#937 [09:09] <Deadloxplaysmcpc> ur on?
#938 [09:09] <Andrio> No.
#939 [09:09] <Deadloxplaysmcpc> What?
#940 [09:10] <Andrio> Deadloxplaysmcpc, is that a Compaq?
#941 [09:10] <Deadloxplaysmcpc> What is a compaq
#942 [09:11] <Andrio> A line of PC models made by HP.
#943 [09:11] <Deadloxplaysmcpc> i think so
#944 [09:11] <Deadloxplaysmcpc> i just did what i told me to do
#945 [09:11] <Andrio> Well, HP's site has nothing, anyway
#946 [09:12] * Charlotte [Charlotte@notlogged] has quit. (Ping timeout: 204 seconds)
#947 [09:12] <Andrio> Looks like your PC is too old to run Minecraft.
#948 [09:13] <Deadloxplaysmcpc> it ran it before with no problemos
#949 [09:13] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Read error: Connection reset by peer)
#950 [09:14] <Deadloxplaysmcpc> can you tell what is wrong
#951 [09:15] * clem56 [clem56@notlogged] has joined #minecrafthelp
#952 [09:15] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#953 [09:17] <clem56> hello since i put windows 10 on my laptop minecraft do not start
#954 [09:17] <Andrio> The stated minimum requirements include 2 GB of RAM and OpenGL 2.1
#955 [09:17] <Andrio> Your PC fails those.
#956 [09:17] <Andrio> clem56, what happens when you try to start it?
#957 [09:18] <clem56> it seems to be a problem of graphic card driver but when i check it windows tell me that it is ok and trere s no update for it
#958 [09:19] <Deadloxplaysmcpc> how can i get the pc to work then?
#959 [09:20] <Deadloxplaysmcpc> i am a programmer and i have no clue what i should do
#960 [09:21] <Andrio> ??> clem56 win/DXDiag
#961 [09:21] <Absol> clem56: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#962 [09:21] <Andrio> Deadloxplaysmcpc, you should get a new PC.
#963 [09:22] <Deadloxplaysmcpc> the pc works just fine with no problems
#964 [09:22] * jgpmac [jgpmac@notlogged] has joined #minecrafthelp
#965 [09:22] <Deadloxplaysmcpc> and it the family pc
#966 [09:22] <Andrio> Fair enough, but you need a newer PC to run Minecraft.
#967 [09:23] <Deadloxplaysmcpc> we dont have the money for a new one
#968 [09:23] * Zedwick [Zedwick@notlogged] has quit. (Remote host closed the connection)
#969 [09:23] <jgpmac> I cant seem to login to mojang or to minecraft.net website, it says the email or the password is wrong but obviously its not has ive just changed it. any tips or help?
#970 [09:23] <Andrio> That sucks.
#971 [09:23] * Zedwick [Zedwick@notlogged] has joined #minecrafthelp
#972 [09:24] <Andrio> ??> jgpmac login/throttle
#973 [09:24] <Deadloxplaysmcpc> i know right
#974 [09:24] <Absol> jgpmac: Your login is being throttled, which will prevent you from logging in.
#975 [09:24] <Absol> jgpmac: You will have to wait 3 hours without logging in for it to reset.
#976 [09:24] <Maruiki2> Test
#977 [09:24] * Maruiki2 is now known as Maruiki
#978 [09:24] <jgpmac> ok, what caused that? o.0
#979 [09:24] <Maruiki> Hm?
#980 [09:26] * ferrybig [ferrybig@notlogged] has quit. (Ping timeout: 378 seconds)
#981 [09:26] <Andrio> jgpmac, it happens if you fail to log in too many times.
#982 [09:26] <Andrio> Maruiki, have we met?
#983 [09:27] * TheOfficialTNT [TheOfficialTNT@notlogged] has joined #minecrafthelp
#984 [09:27] <jgpmac> ok thanks, i guess ill just wait. again thanks
#985 [09:27] * jgpmac [jgpmac@notlogged] has quit. (Quit: Web client closed)
#986 [09:28] <TheOfficialTNT> I somehow can't play minecraft because my visuals driver or somethin' doesn't like me i was told to send this: http://paste.ubuntu.com/12000319/ here...
#987 [09:29] <Andrio> TheOfficialTNT, your graphics chipset is unsupported on Windows 10.
#988 [09:30] <TheOfficialTNT> so what do i do?
#989 [09:30] <clem56> http://paste.ubuntu.com/12000387/
#990 [09:30] <Andrio> TheOfficialTNT, downgrade to Windows 7, or get a new PC.
#991 [09:30] <TheOfficialTNT> oh... ok thnks
#992 [09:30] * TheOfficialTNT [TheOfficialTNT@notlogged] has quit. (Client Quit)
#993 [09:31] <Andrio> clem56, looks like you have the same problem as TheOfficialTNT.
#994 [09:32] * chipbuster [chipbuster@notlogged] has quit. (Quit: Conserving juiczzzzzz...)
#995 [09:32] * ferrybig [ferrybig@notlogged] has joined #minecrafthelp
#996 [09:34] * liljun123xP [liljun123xP@notlogged] has joined #minecrafthelp
#997 [09:35] <clem56> so i must get back to windows 7 ? not very funny
#998 [09:36] <blukacz> Okay, i waited and i can now login, thank you
#999 [09:36] * blukacz [blukacz@notlogged] has quit. (Quit: Web client closed)
#1000 [09:37] <Andrio> That was not even close to three hours...
#1001 [09:37] <liljun123xP> Hi I installed windows 10 and its not letting me play minecraft its saying pixel grapich and ect ect so how can i intall the hardware and everthing pls
#1002 [09:38] * x_fluxyxD_x [x_fluxyxD_x@notlogged] has joined #minecrafthelp
#1003 [09:38] <Andrio> ??> liljun123xP win/DXDiag
#1004 [09:38] <Absol> liljun123xP: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1005 [09:39] * igor_ [igor_@notlogged] has joined #minecrafthelp
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#1010 [09:41] * Mirko [Mirko@notlogged] has joined #minecrafthelp
#1011 [09:42] <Andrio> ??>> Deadloxplaysmcpc bot/help
#1012 [09:42] <Mirko> I redeemed the code to download minecraft 10 edition beta but I'm not able to download it
#1013 [09:43] * popularhunter [popularhunter@notlogged] has joined #minecrafthelp
#1014 [09:43] <Deadloxplaysmcpc> ??< index
#1015 [09:43] <liljun123xP> ok i did every thing that it told me but what i do now
#1016 [09:43] * Daniel_ [Daniel_@notlogged] has joined #minecrafthelp
#1017 [09:44] <Daniel_> Hi?
#1018 [09:45] * Monster [Monster@notlogged] has joined #minecrafthelp
#1019 [09:45] * popularhunter [popularhunter@notlogged] has quit. (Client Quit)
#1020 [09:45] <Andrio> liljun123xP, may I see the link to the report?
#1021 [09:46] <Monster> hello guys can somebody help?
#1022 [09:46] <liljun123xP> how to i send you the link
#1023 [09:46] * Mirko [Mirko@notlogged] has quit. (Client Quit)
#1024 [09:47] <Deadloxplaysmcpc> monster please say what you need help with
#1025 [09:47] <Andrio> liljun123xP, in this channel?
#1026 [09:47] <Monster> well i've port-forwarded my server and no one can get onit?
#1027 [09:47] <Andrio> There are pictures showing how to find it
#1028 [09:49] <Andrio> Monster, can you join from the same computer using the address 127.0.0.1?
#1029 [09:49] <Monster> 127?
#1030 [09:49] <Monster> i can connect to it using my ipv4 address
#1031 [09:50] <liljun123xP> can i send you a screen shot ?
#1032 [09:50] * Adam [Adam@notlogged] has joined #minecrafthelp
#1033 [09:51] <Andrio> ok
#1034 [09:51] <Andrio> Monster, what's the address?
#1035 [09:51] <Monster> what address?
#1036 [09:51] <Monster> what one?
#1037 [09:51] <Monster> my ip4/
#1038 [09:51] <Andrio> The public one
#1039 [09:51] <Andrio> liljun123xP, no, that won't work.
#1040 [09:51] <Monster> 86.141.181.30
#1041 [09:52] <Andrio> Monster, seems fine from here.
#1042 [09:52] <Monster> what you can connect?
#1043 [09:52] <Adam> I tried playing minecraft and it keeps saying "Lack Of Updated graphics drive"
#1044 [09:52] <Andrio> Yeah.
#1045 [09:52] <Monster> how?
#1046 [09:52] <Monster> no ones init?
#1047 [09:52] <Andrio> Monster, is there a problem logging in?
#1048 [09:52] <Monster> and its red for my mate?
#1049 [09:52] <Monster> no i am init right?
#1050 [09:52] <Adam> http://paste.ubuntu.com/12000518/
#1051 [09:53] <Andrio> I didn't check.
#1052 [09:53] <Monster> was it green for you?
#1053 [09:53] <Monster> and you could get in?
#1054 [09:53] * Hidden [Hidden@notlogged] has joined #minecrafthelp
#1055 [09:53] <Andrio> I set up a TCP connection. That much was successful.
#1056 [09:53] <Monster> you set up a tcp?
#1057 [09:53] * Deadloxplaysmcpc is now known as mailman
#1058 [09:54] <liljun123xP> then how can i show you
#1059 [09:54] <Monster> idk man i gotta go for dinner will be back after
#1060 [09:55] <Andrio> liljun123xP, show me the URL, as shown at the bottom of step 5, of your post.
#1061 [09:56] * Truency|AFK is now known as Truency
#1062 [09:57] <liljun123xP> what is a url
#1063 [09:58] <Andrio> liljun123xP, it should look like this: http://paste.ubuntu.com/12345678/
#1064 [10:01] <liljun123xP> it said this the paste you are looking for does not currently exist
#1065 [10:01] <Hidden> I need help with dxdiag. I was following the help to update my drivers as on the microsoft help page, but where it was suppose to state the manufacturers, it simply said "n/a" , I can't update my equipment without the manufacturer's name
#1066 [10:01] <Andrio> liljun123xP, it should look like the link itself, not its target.
#1067 [10:01] * Daniel_ [Daniel_@notlogged] has quit. (Ping timeout: 204 seconds)
#1068 [10:01] <Hidden> heres the link http://paste.ubuntu.com/12000513/
#1069 [10:01] * Kaname [Kaname@notlogged] has quit. (Ping timeout: 189 seconds)
#1070 [10:01] * AU518987077|MD_ [AU518987077|MD_@notlogged] has joined #minecrafthelp
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#1072 [10:03] <Andrio> Hidden, you have Intel HD graphics.
#1073 [10:03] <Hidden> thank you
#1074 [10:03] <liljun123xP> i cant under stand
#1075 [10:03] * AU518987077|MD__ [AU518987077|MD__@notlogged] has joined #minecrafthelp
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#1077 [10:03] * Hidden [Hidden@notlogged] has quit. (Quit: Web client closed)
#1078 [10:03] <Andrio> ._.
#1079 [10:03] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#1080 [10:04] * Ritsuka is now known as Kaname
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#1083 [10:05] <Monster> hey guys so is my server working?
#1084 [10:06] <Monster> cause my friend says she can't get into it?
#1085 [10:06] <Monster> but i'm init
#1086 [10:06] <Andrio> Monster, correction: it wasn't successful.
#1087 [10:06] * Sirloin [Sirloin@notlogged] has joined #minecrafthelp
#1088 [10:06] <Monster> so yo ucan;t get init?
#1089 [10:06] <Andrio> yeah.
#1090 [10:06] <Monster> so what is wrong?
#1091 [10:07] <Andrio> Do you have another PC to try from?
#1092 [10:07] <Monster> no
#1093 [10:07] * Bazil [Bazil@notlogged] has joined #minecrafthelp
#1094 [10:07] <Andrio> Hm
#1095 [10:07] <Monster> what connection should i connect with tho?
#1096 [10:07] <Monster> i am connected with my ipv4
#1097 [10:07] <Monster> and it works?
#1098 [10:07] <Bazil> can i sent here something and find someone a solution?
#1099 [10:07] <Andrio> Probably either a firewall is blocking the connection, or your port forwarding is not set up correctly.
#1100 [10:07] <liljun123xP> the problem is i downladed windows 10 to get minecraft 1.9 and when i did everything i went to play minecraft and said pixel graphical ect ect
#1101 [10:07] <Andrio> Bazil, sure.
#1102 [10:07] <Bazil> http://prntscr.com/80r2ea
#1103 [10:08] <Andrio> liljun123xP, you don't need Windows 10 to play Minecraft 1.9.
#1104 [10:08] <Monster> hmmmmm
#1105 [10:08] <Monster> lemme disable firewall
#1106 [10:08] <Bazil> this being the whole time and i can open it
#1107 [10:08] <Monster> Andrio
#1108 [10:08] <Monster> try now?
#1109 [10:08] <Monster> i disable firewall
#1110 [10:08] <liljun123xP> oo ok how can i uninsall it then pls
#1111 [10:08] <mailman> does she have the same updates and network connections as you monster
#1112 [10:08] <Monster> yeah
#1113 [10:08] <Monster> 1.8.8
#1114 [10:09] <mailman> and network?
#1115 [10:09] <Monster> network connections? she's at a different home
#1116 [10:09] <Andrio> Monster, well, if your server is on the same PC, you should use a localhost loopback connection.
#1117 [10:09] <Monster> what connection is that?
#1118 [10:09] <Monster> and how do i do it?
#1119 [10:09] <Andrio> 127.0.0.1 or ::1
#1120 [10:09] <Andrio> Still failed.
#1121 [10:09] <Monster> what do i put that ip in?
#1122 [10:09] <Andrio> No response.
#1123 [10:10] <liljun123xP> how do i uninstall windows 10 pls
#1124 [10:10] <Andrio> Monster, that's the address you can use to join the server.
#1125 [10:10] <Monster> yeah look it works for me
#1126 [10:10] <Bazil> what i can do?
#1127 [10:10] <Andrio> liljun123xP, Settings → Update and recovery → Recovery → Go back to [previous version]
#1128 [10:10] * Happy [Happy@notlogged] has joined #minecrafthelp
#1129 [10:11] * AU518987077|MD__ [AU518987077|MD__@notlogged] has quit. (Read error: Connection reset by peer)
#1130 [10:11] <Andrio> You should only do that if your PC is too old, though.
#1131 [10:11] <Monster> 127.0.0.1 works for me
#1132 [10:11] <Andrio> ??> Bazil win/reinst
#1133 [10:11] <Absol> Bazil: You may need to reinstall the locally installed files that Minecraft puts into place.
#1134 [10:11] <Absol> Bazil: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1135 [10:11] <Andrio> Possibly a, ahem, Twitch glitch.
#1136 [10:11] <Andrio> Rather, Twitch library glitch
#1137 [10:12] <Monster> taht to me andrio?
#1138 [10:12] <Monster> or someone else?
#1139 [10:12] <Andrio> Monster, no
#1140 [10:12] <Monster> oaky
#1141 [10:12] <Monster> so i turned firewall off? and i can connect using 127.0.0.1
#1142 [10:12] <Monster> so how can friend now join?
#1143 [10:12] <Bazil> i have delete all the files for two times today
#1144 [10:12] <Happy> Hi Im trying to load minecraft but it is teling me I need to update my graphics driver. Ive tried using my limited computer skils but no success trying to load one from Microsoft. Please go easy on me here - Im a frustrated minecraft players mum!! thanks
#1145 [10:13] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#1146 [10:13] <Andrio> ??> Happy win/DXDiag
#1147 [10:13] <Absol> Happy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1150 [10:14] <Happy> great thank you so much - I will
#1151 [10:14] <Monster> idk what i got to do to get mate to join
#1152 [10:14] <Monster> just nothing ever seems to work...
#1153 [10:14] <Bazil> ok wait
#1154 [10:14] <Andrio> Bazil, does it work without mods?
#1155 [10:14] <Bazil> i don't have any mods
#1156 [10:15] <Andrio> Your screenshot shows OptiFine.
#1157 [10:15] <Bazil> ahh yes i have only that
#1158 [10:16] <Andrio> mm
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#1160 [10:16] <Happy> http://paste.ubuntu.com/12000647/ I don't know if this helps - I think I got this far okay any ideas? :-/
#1161 [10:16] <Monster> guys when my friend joins server it says "java.net.connectException: connection timed out: no further information"
#1162 [10:16] <Bazil> if i delete it maybe it works?
#1163 [10:17] <masonwattsgaming777> hi i need help it says my pixel format is not working i went on this website to know what to do HELP
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#1168 [10:19] <massiveglitch69> My Minecraft on iMac is very slow and will freeze up and a message saying something like minecraft has run out of memory.
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#1170 [10:20] <massiveglitch69> it only works good on super flat worlds
#1171 [10:20] <Bazil> Absol i do that from the site that you send me before
#1172 [10:20] <Andrio> Happy, install this driver: https://downloadcenter.intel.com/download/25143/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
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#1174 [10:20] <Andrio> massiveglitch69, how much RAM does that computer have?
#1175 [10:21] <Happy> thanks Andrio
#1176 [10:21] <Andrio> ??> masonwattsgaming777 win/DXDiag
#1177 [10:21] <Absol> masonwattsgaming777: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1178 [10:21] <Deadloxplaysmcpc> <iframe src="http://webchat.esper.net/?nick=Deadloxplaysmcpc&channels=minecrafthelp&prompt=1" width="647" height="400"></iframe>
#1179 [10:21] * Deadloxplaysmcpc_ [Deadloxplaysmcpc_@notlogged] has joined #minecrafthelp
#1180 [10:22] <Andrio> <strong>This is IRC, not ExpressionWeb.</strong>
#1181 [10:22] <masonwattsgaming777> i did that still did not help
#1182 [10:22] <Andrio> masonwattsgaming777, may I see the link to your DXDiag report?
#1183 [10:22] <masonwattsgaming777> how do i do that
#1184 [10:23] <massiveglitch69> Model Name: iMac Model Identifier: iMac13,1 Processor Name: Intel Core i5 Processor Speed: 2.7 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 6 MB Memory: 8 GB Boot ROM Version: IM131.010A.B05 SMC Version (system): 2.9f5 Serial Number (system): C02K43EJDNCR Hardware UUID: 554AF9AF-98EE-53CD-8901-39D3F6D90D64
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#1186 [10:23] <Andrio> ok, try this:
#1187 [10:23] <Andrio> ??> massiveglitch69 launcher/more-RAM
#1188 [10:23] <Absol> massiveglitch69: A forum post which explains how to allocate more RAM to Minecraft can be found here: http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/tutorials-and-faqs/1871637-tutorial-allocate-more-memory-for-minecraft
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#1190 [10:24] <Andrio> masonwattsgaming777, follow this example: https://www.dropbox.com/s/nout9awmf3b26gj/Screenshot%202014-08-16%2000.18.56.png?dl=0
#1191 [10:24] <massiveglitch69> Absol, thank you, will check it out!
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#1193 [10:25] <Bazil> http://paste.ubuntu.com/12000700/
#1194 [10:25] <Bazil> http://paste.ubuntu.com/12000700/
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#1199 [10:27] <Admin_GHost> hello i havnt logged into my account in awhile
#1200 [10:27] <Admin_GHost> and npow it will not let me
#1201 [10:27] <Admin_GHost> any help?
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#1203 [10:27] <Tristan> Hello, I am having difficulties logging into my minecraft account. I have had this account a while now. I think its because of the whole mojang and email log-thing. I have never used a email to log in before. I also do not know my email for the account or the email it was purchased with.
#1204 [10:28] <Andrio> Tristan, what's the username?
#1205 [10:28] <Tristan> CyRix_
#1206 [10:28] <Andrio> Admin_GHost, what error message do you get?
#1207 [10:28] <GreyVulpine> Admin_GHost - Two things to note. 1 - Make sure you're using the right email address to log in. 2 - Do not attempt to log in continuously with bad passwords, hoping to guess it. The system will lock you out after 3 incorrect guesses.
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#1209 [10:28] <GreyVulpine> Admin_GHost - With that said: Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1210 [10:28] <Andrio> Hi GreyVulpine.
#1211 [10:29] <Admin_GHost> i know the email and i clicked change password but for some reason it wants me to change email
#1212 [10:29] <Andrio> Tristan, that's still a legacy account; you still use the username to log in.
#1213 [10:29] * Crystal|AFK is now known as CrystalMare
#1214 [10:30] <GreyVulpine> Admin_GHost - It wants you to change the email?
#1215 [10:30] <Admin_GHost> yes
#1216 [10:30] <Tristan> Okay.. Well I changed my account password a few weeks ago. When I try to use that exact password it just does not log in. Is there a way I could change my email for the account? and change the password again?
#1217 [10:30] <Andrio> Tristan, that said, if you need to change it or migrate the account, you'll need to contact Mojang support.
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#1219 [10:31] <Admin_GHost> it said please change email so anything i send to email doesnt send
#1220 [10:31] <Andrio> Tristan, don't you need access to the email inbox to reset your password?
#1221 [10:31] <Admin_GHost> i know its the email iused cause i found it in the mincraft.exe folder
#1222 [10:31] <GreyVulpine> Admin_GHost - Looks like you'll need to send a ticket into Mojang's Customer Support at: https://help.mojang.com/customer/portal/emails/new
#1223 [10:31] <Tristan> No
#1224 [10:31] <Admin_GHost> thx
#1225 [10:31] <Tristan> All you need is to be able to log in to the minecraft.net website.
#1226 [10:32] <Andrio> Tristan, with the password you're trying to change?
#1227 [10:32] <Andrio> That's a catch-22.
#1228 [10:32] <Tristan> Which i had done to change the password and now i cannot log in to any other device. Except for the one that I am on
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#1230 [10:32] <Andrio> oh, you had the password and changed it. Duh.
#1231 [10:32] <Tristan> alright let me give you the run down..
#1232 [10:33] <Admin_GHost> how long do you think intill i get my account back
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#1234 [10:33] <masonwattsgaming777> computer name:LT operating system: windows 8.1 32-bit (6.3 build 9600) system manufacturer:GATEWAY system model LT41P
#1235 [10:34] <Tristan> So, I do not know my account email, or the email the account was purchased with. I would like to change the account to my more recent email. I tried to change my password a couple weeks ago on the minecraft.net website. After that I could not log in.
#1236 [10:34] <GreyVulpine> Admin_GHost - Mojang's Customer Support appears to be backlogged, responses may take a little while
#1237 [10:34] <Admin_GHost> ok thx
#1238 [10:34] <Andrio> Tristan, see https://help.mojang.com/customer/portal/articles/329530-my-email-account-has-changed-.
#1239 [10:35] <Tristan> Sure thing. Thanks for the help guys!
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#1241 [10:37] <Olinar95> Hi, i got this problem where i cant loggin with my acount, ive changed pasword 2 times and im using the right username but it only says : sorry but your username or pasword is incorect
#1242 [10:37] <Olinar95> And yes it is migrated
#1243 [10:37] <Tristan> soo... What if you do not know the email the account was purchased on?
#1244 [10:38] <Andrio> Tristan, you might be able to find it.
#1245 [10:38] <GreyVulpine> Tristan - Leave that field blank. Just make sure you have a valid contact email
#1246 [10:38] <Andrio> ??> Tristan account/retrieve-name
#1247 [10:38] <Absol> Tristan: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#1248 [10:38] <Andrio> by trying all email addresses you own ther
#1249 [10:38] <Andrio> e
#1250 [10:38] <masonwattsgaming777> BIOS v 2.07 32 bit processer intel (r) celeron (r) CPU N2805 @ 1.46 GHz ( 2 CPUs) ~1.5 GHz
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#1252 [10:39] <Andrio> masonwattsgaming777, what graphics card do you have?
#1253 [10:39] <Tristan> alright thanks
#1254 [10:39] <Andrio> 1.5 GHz is well below the stated minimum requirement...
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#1256 [10:39] <Tristan> this help chat looks like the console on a pc to a minecraft server lol
#1257 [10:39] <Andrio> I guess so. ^^
#1258 [10:39] <Andrio> Except it's more colourful.
#1259 [10:40] <Tristan> true!
#1260 [10:40] <Tristan> lol
#1261 [10:40] <Tristan> well thanks for the help again guys. Have a wonderful day.
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#1263 [10:41] <masonwattsgaming777> 32 bit unicode i beleve i didnt build it my uncle did
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#1267 [10:43] <CamdenTaylor> http://paste.ubuntu.com/12000825/
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#1269 [10:44] <CamdenTaylor> i tried playing minecraft but it wouldnt work
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#1271 [10:45] <CamdenTaylor> how do i fix it
#1272 [10:45] <TheDeibo> Hi, i got an error, does anyone here understand about them?
#1273 [10:45] <CamdenTaylor> i dont
#1274 [10:45] <CamdenTaylor> i got an error to
#1275 [10:46] <mailman> ok
#1276 [10:46] <mailman> what is the error
#1277 [10:46] <TheDeibo> me or camden?
#1278 [10:46] <mailman> u
#1279 [10:46] <CamdenTaylor> when i pressed play it sayed error
#1280 [10:46] <TheDeibo> http://paste.ubuntu.com/12000844/
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#1282 [10:46] <CamdenTaylor> http://paste.ubuntu.com/12000825/
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#1284 [10:47] <Andrio> That's a DXDiag report, not an error message or crash report.
#1285 [10:47] <Andrio> TheDeibo, your graphics chipset is unsupported on Windows 10.
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#1287 [10:47] <TheDeibo> ooh :(
#1288 [10:47] <Andrio> mm
#1289 [10:48] <TheDeibo> is they at least some way of bypassing that?
#1290 [10:48] <TheDeibo> saying it, seems unlikly
#1291 [10:48] <Olinar95> Hi, i got an issue with my minecraft acount, i cant fuckin log in anywhere, i know my email, and i have allready changed my password 2 times but i still cant log in, it just says, wrong password or username
#1292 [10:48] * AuBot kicked Olinar95 from #minecrafthelp (Reason: linar95 :Please keep it civil.)
#1293 [10:48] <Andrio> Unless you can build your own driver, not really.
#1294 [10:49] <Andrio> You can downgrade to Windows 7 or get a new PC.
#1295 [10:49] <TheDeibo> ok.
#1296 [10:49] <TheDeibo> Well, im getting a new PC in september, so ok
#1297 [10:49] <TheDeibo> thanks anyway :)
#1298 [10:49] <Andrio> Wait
#1299 [10:49] <CamdenTaylor> my turn
#1300 [10:49] <Andrio> Olinar95 was migrated?
#1301 [10:49] <asdfgh> Can we not ask MC 10 beta questions here?
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#1303 [10:50] <CamdenTaylor> my turn right
#1304 [10:50] <Andrio> CamdenTaylor, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2032.
#1305 [10:50] <TheDeibo> thanks, cya
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#1307 [10:50] <Madyson> Hi, can someone look at this report (http://paste.ubuntu.com/11995425/) and tell me what's the problem ? I can't play Minecraft since I have installed Windows 10.
#1308 [10:51] <CamdenTaylor> its installing
#1309 [10:51] <mailman> ok iwill
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#1312 [10:53] <Madyson> What is the Catalyst software ?
#1313 [10:53] <Madyson> I can't play Minecraft since I installed Windows 10 (report here: http://paste.ubuntu.com/11995425/)
#1314 [10:53] <Andrio> Madyson, basically drivers and supporting software for AMD graphics cards.
#1315 [10:54] <Madyson> Oh, mine is Intel so I guess it won't help me
#1316 [10:54] <Andrio> yeah.
#1317 [10:54] <JoseMusic> I have the same problem but with NVIDIA http://paste.ubuntu.com/12000879/
#1318 [10:54] <JoseMusic> There's no guide to follow on the support page from Minecraft
#1319 [10:55] <JoseMusic> http://hopper.minecraft.net/help/references/windows-10/minecraft-compatibility/#3
#1320 [10:55] <Madyson> I think my problem is a little more special because I can't find any driver update for my graphic card.
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#1322 [10:55] <Extreme> JoseMusic: For NVIDIA, their installers allow you to do a clean install which works similar to what you need to do with device manager
#1323 [10:56] <Andrio> Madyson, indeed, there isn't one for Windows 10
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#1325 [10:56] <JoseMusic> It was because Windows 10
#1326 [10:56] <Madyson> Andrio, so... Is there a way I can play Minecraft whit Windows 10 ?
#1327 [10:56] <JoseMusic> So simply I just run NVIDIA Geforce Experience and that's all?
#1328 [10:56] <Extreme> JoseMusic: Download and install - http://www.nvidia.com/Download/driverResults.aspx/82758/en-us
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#1330 [10:56] <Madyson> My graphic card is Intel, not NVIDIA
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#1332 [10:57] <Extreme> JoseMusic: Download it, choose "Cutstom" and make sure "Do clean install" is checked.
#1333 [10:57] <Andrio> Madyson, you'd need a newer PC
#1334 [10:57] <JoseMusic> Okay Extreme, I'm doing it
#1335 [10:57] <JoseMusic> I'll tell you if it works
#1336 [10:57] <JoseMusic> Thanks
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#1338 [10:57] <Madyson> Andrio, you sure there is no manip i can do it ?
#1339 [10:57] <JoseMusic> I had some problems with sound drivers but fortunately I fixed them x)
#1340 [10:58] <Andrio> Madyson, unless you can build a driver yourself, yes.
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#1342 [10:58] <Madyson> Oh :#
#1343 [10:58] <Andrio> Generally you can't replace the graphics card in a laptop.
#1344 [10:58] <Madyson> Thanks .-.
#1345 [10:58] <Andrio> mm
#1346 [10:58] <tomh1991> hi guys i have an issue with my account i cant log in
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#1349 [11:00] <skylandr> my multiplayer mode doesn't work for playstation 3. worked and now it doesn't
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#1360 [11:09] <DazeLP> I need help, because I don't find some Win10 driver for "Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)". Here is my PasteBin: http://paste.ubuntu.com/12000961/
#1361 [11:11] <Andrio> Indeed, there isn't one.
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#1374 [11:24] <mailman> any helpers on?
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#1377 [11:29] <mailman> hello
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#1393 [11:39] <mailman> ---------------------------------------------------------------------- [10:10] == - _ _ _ _______ ______ _______ _ _ _______ _______ [10:10] == - | | | |______ |_____] | |_____| |_____| | [10:10] == - |__|__| |______ |_____] |_____ | | | | | [10:10] == - ____ ____ ___ ____ ____ _ _ ____ ___ [10:10] == - |___ [__ |__] |___ |__/ |\ | |
#1394 [11:39] <Kolaskie> Hello, I'm having some issues with logging into an e-mail tied to my minecraft account. It's been around a month and a half since I last logged into anything and usually I change my passwords. I also have changed my cell number so I'm waiting on support to contact me and change that.
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#1397 [11:40] <GreyVulpine> Kolaskie - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1398 [11:40] <Kolaskie> Can ayone assist me in contacting Mojang support to change my e-mail address on my account to my secondary address?
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#1400 [11:40] <GreyVulpine> Kolaskie - Only you can contact Mojang Support on your own behalf
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#1402 [11:40] <Kolaskie> I'm having trouble navigating the support center.
#1403 [11:40] * HungerGamesTNT [HungerGamesTNT@notlogged] has joined #minecrafthelp
#1404 [11:40] <GreyVulpine> Kolaskie - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1405 [11:40] <Kolaskie> Thank you kindly.
#1406 [11:41] <Kolaskie> Greyvuline.
#1407 [11:41] <Kolaskie> GreyVulpine*
#1408 [11:41] <Kolaskie> I was just there, however I'm not having "payment" issues.
#1409 [11:41] <GreyVulpine> Account issues use the same form
#1410 [11:42] <Kolaskie> Well now I feel stupid, sorry, I overlooked Account.
#1411 [11:42] <Kolaskie> Thank you again.
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#1414 [11:43] <QueenVictoria> I'm having an issue with drivers. It wound't let me play because it's not supported.
#1415 [11:44] <mailman> greyvulpine are you a helper
#1416 [11:44] <QueenVictoria> No.
#1417 [11:44] <QueenVictoria> http://paste.ubuntu.com/12001174/
#1418 [11:44] <GreyVulpine> QueenVictoria - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1419 [11:45] <QueenVictoria> Ok.
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#1425 [11:47] <mailman> greyvulpine here is my problem
#1426 [11:47] <mailman> http://paste.ubuntu.com/12000250/
#1427 [11:47] <LuckyNuniBu> http://paste.ubuntu.com/12001192/
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#1429 [11:48] <GreyVulpine> mailman - Sorry, that computer does not meet minecraft's minimum requirements.
#1430 [11:48] <tomh1991> i migrated my minecraft account to a mojang and then accedently deleted it , now i cant migrate my account to a new mojang account
#1431 [11:48] <GreyVulpine> tomh1991 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1432 [11:48] <tomh1991> so i dont have access to my account
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#1436 [11:49] <tomh1991> GreyVulpine , i did this but i dont get a response .... and they are behind on email
#1437 [11:49] <mailman> lucky you need to downgrade computer or get new one because windows 10 does not support intel drivers
#1438 [11:49] <GreyVulpine> tomh1991 - You'll simply need to wait longer, as they're the only people who can help you
#1439 [11:50] * Dillan [Dillan@notlogged] has joined #minecrafthelp
#1440 [11:50] <mailman> LuckyNuniBu you need to downgrade computer or get new one because windows 10 does not support intel drivers
#1441 [11:50] <Dillan> hello can someone help me?
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#1443 [11:50] <tomh1991> they were yesterday behind on mail as of 21 july and today still ... on this rate i could take weeks before i got access to myMC account again :(
#1444 [11:50] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#1445 [11:50] <mailman> yes
#1446 [11:50] <Dillan> I am getting this error when I try to use the 5Zig mod with optifine Caused by: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1
#1447 [11:50] <GreyVulpine> tomh1991 - Nobody here can make Mojang work faster, unfortunately.
#1448 [11:50] <mailman> Dillan what is the problem
#1449 [11:51] <Dillan> @mailman I cant use any other type of modded client/mods other than optifine
#1450 [11:51] * LilyCreated [LilyCreated@notlogged] has joined #minecrafthelp
#1451 [11:51] <Halatir> i have a problem with our private realms server that we've hired for the kids. i think the server could be hacked, because there are many damages at the buildings that they build and all off their chests are empty. i try to use the console but the programs say's i did'nt have the rights to do that
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#1454 [11:52] <LuckyNuniBu> Will Windows 10 never support Intel?
#1455 [11:52] <mailman> ??> Dillan java/transplant
#1456 [11:52] <Absol> Dillan: Sometimes a java installation may become so damaged that it cannot be uninstalled without first repairing it. In order to repair it, you need to receive a Java Transplant. Someone with a functional copy of your version sends you the files from their installation and replaces yours with them.
#1457 [11:52] <Absol> Dillan: The java version must be EXACTLY THE SAME. This is typically done over teamviewer by an expert, ask an op to assist you.
#1458 [11:52] <LilyCreated> Hello?
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#1461 [11:52] <Dillan> So what your saying is I need to get a new version ?
#1462 [11:53] <mailman> @LuckyNuniBu no it wont
#1463 [11:53] <LuckyNuniBu> :(
#1464 [11:53] <Dillan> ?
#1465 [11:54] <mailman> you need to get a new computer or downgrade to windows 8 or 7 Lucky
#1466 [11:54] <Dillan> whoops, I just got windows 10
#1467 [11:54] <Dillan> How do I get back to windows 8 ?
#1468 [11:55] <mailman> get new com or go onto windows webpage to get windows 8 or 7
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#1471 [11:55] <Dillan> Okay, Thanks for the support!
#1472 [11:56] <mailman> yes LilyCreated
#1473 [11:56] <LilyCreated> My multiplayer for minecraft hasn't been working at all ever sense the 1.8 update and I looked up tutorials on how to fix it but nothing works.
#1474 [11:56] <mailman> what did the error message say
#1475 [11:56] * LuckyNuniBu [LuckyNuniBu@notlogged] has quit. (Ping timeout: 204 seconds)
#1476 [11:57] <Dillan> wait
#1477 [11:57] <Dillan> Mailman
#1478 [11:57] <mailman> yes
#1479 [11:57] <Dillan> I am also on 1.16.9
#1480 [11:57] <Dillan> 1.6.19
#1481 [11:57] <mailman> get 1.8.8
#1482 [11:58] <Dillan> I mean my minecraft launcer
#1483 [11:58] <mailman> and then it would probably work
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#1486 [11:58] <LilyCreated> There was no error message, I just can't enter any servers or even locals
#1487 [11:59] <mailman> LilyCreated are you on windows 10
#1488 [11:59] * SuperCanrd [SuperCanrd@notlogged] has joined #minecrafthelp
#1489 [12:00] <LilyCreated> No, and this problem started as soon as it updated to 1.8 (the game)
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#1493 [12:00] <mailman> Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1495 [12:01] <Riley> Hey,
#1496 [12:01] <mailman> and i will see what is wrong
#1497 [12:01] <mailman> yes Riley
#1498 [12:01] <Riley> Hello guys, it says my minecraft name has been able to register for a long time now
#1499 [12:01] <Riley> 5 Months
#1500 [12:01] <Riley> And
#1501 [12:01] * bifta236 [bifta236@notlogged] has joined #minecrafthelp
#1502 [12:02] <Riley> I had it earlyer in the year but I got on one time and it said I can only play Demo
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#1504 [12:02] <bifta236> when logging in to launcher i get this message unknownhostexception:authserver.mojang.com
#1505 [12:02] <Riley> I emailed mojang 2 times and havn't gotten an answer
#1506 [12:02] * Kikisgamer [Kikisgamer@notlogged] has joined #minecrafthelp
#1507 [12:02] <Riley> Its making me mad, because I have over $100 worth of things on that account.
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#1512 [12:03] <bifta236> anyone else get unknownhostexception:authserver.mojang.com when logging in
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#1514 [12:05] <LilyCreated> I don't exactly have a computer till two days from now mailman...
#1515 [12:05] <LilyCreated> I don't exactly have a computer till two days from now mailman...
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#1518 [12:07] <mailman> i dont know riley all i can say is to wait
#1519 [12:08] <mailman> LilyCreated try to downgrade windows then
#1520 [12:08] * sanjiboycool [sanjiboycool@notlogged] has joined #minecrafthelp
#1521 [12:09] <bifta236> does windows 10 affect minecraft logins
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#1523 [12:09] <Zehq> hello
#1524 [12:09] <mailman> bifta236 Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1525 [12:10] <mailman> yes zehq
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#1529 [12:12] <LilyCreated> Would it be possible to do all this in a later time
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#1532 [12:18] <ATM5P> http://paste.ubuntu.com/12001352/
#1533 [12:18] <bifta236> http://paste.ubuntu.com/12001341/
#1534 [12:19] * victoryluis [victoryluis@notlogged] has joined #minecrafthelp
#1535 [12:19] <ATM5P> I have windows 7 but it says i cant play minecraft... http://paste.ubuntu.com/12001352/
#1536 [12:19] <bifta236> i just upgraded to windows 10
#1537 [12:20] <ATM5P> Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz (4 CPUs), ~2.7GHz
#1538 [12:20] <victoryluis> hi I don´t speak english i speak spanish please
#1539 [12:20] <ATM5P> this is a good processor
#1540 [12:21] * Jason [Jason@notlogged] has joined #minecrafthelp
#1541 [12:21] <bifta236> mines not that good its ok for a 6 yr old laptop tho
#1542 [12:21] <Jason> hey,
#1543 [12:21] <bifta236> hey
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#1546 [12:22] <Jason> where can i find the intel drivers for windows 10
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#1553 [12:25] <victoryluis> i download minecraft 1.8.8 in my pc but when try play i can´t because "unable to download minecraft, please try again"
#1554 [12:25] * Jake is now known as Guest57125
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#1556 [12:26] <victoryluis> please somebody help
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#1558 [12:27] <bifta236> i didnt think u downloaded 1.8 thought it updated itself tbh but i been using multi mc to start mc
#1559 [12:28] * otavio [otavio@notlogged] has joined #minecrafthelp
#1560 [12:29] <martins> My email was terminated by my internet supporter because i switched internet providers and i cant access that email to reset anything
#1561 [12:29] <victoryluis> hey sombody helpe me please
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#1565 [12:31] <victoryluis> because whe i try play minecraft 1.8.8 my pc open window "unable to download minecraft, please try again" but nothing
#1566 [12:32] <bifta236> ahhh right i cnt even login to my launcher but i can on the site
#1567 [12:33] <victoryluis> ok but because this mesage "unable to download minecraft..." what`s this?
#1568 [12:34] <Guest57125> I want to access my account but I do not know my security questions and I would like to email the questions stuff to reset it but the email that I used was hacked and deleted. Help
#1569 [12:35] <victoryluis> i sugest create a new user name and password
#1570 [12:36] <Guest57125> and spend another 20 bucks?
#1571 [12:36] <victoryluis> but is this or nothing men
#1572 [12:37] <Guest57125> screw that. Imma go play skyrim
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#1578 [12:41] <bifta236> my multi mc app dnt launch mc either
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#1581 [12:41] <iamtherealderek> When i try and run minecraft it load and then crashes and gives me a crash report saying Pixel format not accelerated. Here is a link to my dxdiag: http://paste.ubuntu.com/12001504/
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#1584 [12:42] <davnjawsh> If I download the windows 10 edition will it work after?
#1585 [12:42] * rcnerd [rcnerd@notlogged] has joined #minecrafthelp
#1586 [12:42] <bifta236> i get that error on multimc
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#1596 [12:44] <rcnerd> My mouse drifts when i am not touching it and it has nothing to do with my mouse. it does not drift in any other program.
#1597 [12:44] * LilithSant [LilithSant@notlogged] has quit. (Client Quit)
#1598 [12:44] <rcnerd> How can i stop it from drifting
#1599 [12:44] <rcnerd> ?
#1600 [12:45] * rezende [rezende@notlogged] has joined #minecrafthelp
#1601 [12:45] <rcnerd> it is a slow drift unless is speed up the speed of my mouse then the drift speeds up as well
#1602 [12:45] <rcnerd> it is a slow drift unless is speed up the speed of my mouse then the drift speeds up as well
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#1605 [12:48] <webrosc> iamtherealderek, your GPU does not have windpws 10 support, revert windows back to 7
#1606 [12:49] <rcnerd> Hello?
#1607 [12:49] <Wishii> hello
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#1609 [12:49] <webrosc> bifta236, same thing for you
#1610 [12:49] <Wishii> nesesesito help
#1611 [12:49] * davnjawsh [davnjawsh@notlogged] has quit. (Quit: Web client closed)
#1612 [12:49] <Wishii> you is quiero jugar IN minecraft
#1613 [12:49] <webrosc> rcnerd, have you reset minecraft sensativity setting etc?
#1614 [12:50] <Wishii> yes?
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#1616 [12:50] <bifta236> ok thankyouuu
#1617 [12:50] <rcnerd> I have reinstalled minecraft 3 times it is not working
#1618 [12:50] <Wishii> yes
#1619 [12:50] <Wishii> an luky in mi
#1620 [12:50] <webrosc> Wishii, how can we help?
#1621 [12:50] <Wishii> yes pls
#1622 [12:52] * LIAM_ [LIAM_@notlogged] has quit. (Client Quit)
#1623 [12:52] <webrosc> rcnerd, have you connected another mouse to completely rule out that mouse?
#1624 [12:52] <Wishii> Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 04/08/15 14:42 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.j
#1625 [12:52] * LIAM_ [LIAM_@notlogged] has joined #minecrafthelp
#1626 [12:52] <webrosc> ??> Wishii win/dxdiag
#1627 [12:52] <Absol> Wishii: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1628 [12:52] <Wishii> NOSE INGLES
#1629 [12:52] <rcnerd> yes i have
#1630 [12:52] <Wishii> LOSIENTO
#1631 [12:52] <Wishii> SOLO ABLO ESPAÑOL
#1632 [12:52] * LIAM__ [LIAM__@notlogged] has joined #minecrafthelp
#1633 [12:53] <webrosc> ??> Wishii lang/es
#1634 [12:53] <Absol> Wishii: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1635 [12:53] <Brad> i attempted to download minecraft and i need to update my graphics drivers and i dont know how to do so
#1636 [12:53] <webrosc> Brad, do you have a dxdiag log link?
#1637 [12:53] * bifta236 [bifta236@notlogged] has quit. (Ping timeout: 204 seconds)
#1638 [12:53] <Wishii> YES
#1639 [12:53] <Brad> yes i have completed the dxdiag thing but was lost after hitting paste
#1640 [12:53] <Wishii> DIGAMES
#1641 [12:54] * PrinsThomas99 [PrinsThomas99@notlogged] has joined #minecrafthelp
#1642 [12:54] <webrosc> Brad, can you do another then please
#1643 [12:54] <Brad> yes
#1644 [12:55] * iamtherealderek [iamtherealderek@notlogged] has quit. (Ping timeout: 204 seconds)
#1645 [12:55] <rcnerd> I have tried an entirly different mouse
#1646 [12:55] <Wishii> help pls?
#1647 [12:56] <PrinsThomas99> can you help me?
#1648 [12:56] <webrosc> Wishii, do as asbol told you
#1649 [12:56] <Brad> what do i do after hitting paste
#1650 [12:56] <webrosc> PrinsThomas99, depends what help you need
#1651 [12:56] <webrosc> Brad, it takes you to a new page, we need the URL of that page
#1652 [12:56] <PrinsThomas99> my minecraft doesn't launch
#1653 [12:56] <Brad> http://paste.ubuntu.com/12001625/
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#1655 [12:57] <Wishii> yes dije?
#1656 [12:57] <webrosc> PrinsThomas99, ok, and what does it say or do when you try? any crash reports etc?
#1657 [12:57] <Wishii> whats
#1658 [12:57] <webrosc> Brad, one moment
#1659 [12:57] <Brad> ok
#1660 [12:57] <PrinsThomas99> http://paste.ubuntu.com/12001588/
#1661 [12:57] <rcnerd> webrosc i did try a different mouse
#1662 [12:58] <webrosc> PrinsThomas99, your GPU does not have windows 10 support, please revert back to windows 7
#1663 [12:58] * FaustXXXVII [FaustXXXVII@notlogged] has joined #minecrafthelp
#1664 [12:58] <PrinsThomas99> oke thanks
#1665 [12:58] <PrinsThomas99> oke thanks
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#1667 [12:59] <Wishii> HELP PLSSS
#1668 [12:59] <FaustXXXVII> my redeem code doesn't work
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#1671 [12:59] * Wishii [Wishii@notlogged] has quit. (Quit: Web client closed)
#1672 [12:59] <Brad> do you need the url again?
#1673 [12:59] <LIAM__> HELLO ive just buyed minecraft for pc and ive tryed play it and it come up with this, were sorry but it seems there was a error while trying to render aspects of this game. to solve this error it is recommended that you update your graphis drivers im onwindows 10 and dont know how to fix this problem i dont know how to update my graphics drivers pls help thank you
#1674 [13:00] <mattym> LIAM__, Do you have a link to your dxdiag report?
#1675 [13:00] * Nichols5 [Nichols5@notlogged] has joined #minecrafthelp
#1676 [13:00] <LIAM__> how to i copy and past that
#1677 [13:01] <mattym> LIAM__, I just need you to post the link(URL) to it in the chat
#1678 [13:01] <LIAM__> System Information
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#1681 [13:01] <Brad> do you need the url again to fix the graphics driver issue
#1682 [13:01] <mattym> ??> LIAM__ win/dxdiag
#1683 [13:01] <Absol> LIAM__: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1684 [13:01] <mattym> LIAM__, Please follow all the directions in the link form Absol
#1685 [13:02] <FaustXXXVII> Where am I supposed to type the redeem code in order to download the game copy
#1686 [13:02] <webrosc> Brad, i'm having troubles finding a drivers for your GPU in woindows 10, i think AMD stopped support for that one in xp
#1687 [13:02] * SaiyajinDavid [SaiyajinDavid@notlogged] has quit. (Quit: Web client closed)
#1688 [13:02] <mattym> webrosc, Brad still has 7
#1689 [13:02] <webrosc> mattym, win 7 and x1300 gpu
#1690 [13:02] <LIAM__> okay 1 min ill try do it
#1691 [13:02] <Brad> so what do i do?
#1692 [13:03] * DevouringBeast [DevouringBeast@notlogged] has joined #minecrafthelp
#1693 [13:03] <FaustXXXVII> I need some real helpf
#1694 [13:03] <LIAM__> paste.ubuntu.com/12001670
#1695 [13:04] * DevouringBeast [DevouringBeast@notlogged] has quit. (Client Quit)
#1696 [13:04] <webrosc> FaustXXXVII, when you clicked redeem on the mojangf account page it asked you to login to a microsoft page yes
#1697 [13:04] <mattym> LIAM__, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#1698 [13:04] * player_ [player_@notlogged] has joined #minecrafthelp
#1699 [13:04] <webrosc> Brad, you could try to force install the drivers here https://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#1700 [13:04] <LIAM__> okay thank you alot
#1701 [13:04] <Brad> ok one sec i will try that
#1702 [13:05] <Nichols5_> After updating to Windows 10 we went through the steps to download the free upgrade of Minecraft for Windows 10, but the game still will not play. I went through all the diagnostic steps and have a URL from Ununtu paste with the diagnostics report http://paste.ubuntu.com/12001633/
#1703 [13:05] <player_> http://paste.ubuntu.com/12001665/
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#1705 [13:05] <Brad> there are two wich one do i install
#1706 [13:05] <FaustXXXVII> I went to the microsfot page but nothing happened
#1707 [13:05] <mattym> Nichols5_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#1708 [13:05] <webrosc> Nichols5_, your GPU isn't supported in wiondows 10, you will need to revert back to the older windows you had before
#1709 [13:05] <FaustXXXVII> now I have the code but no game, I don't know where to use the code
#1710 [13:05] <mattym> player_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#1711 [13:05] <lolman_fin> If anyone has FPS drop on normal Minecraft because of W10 i can help
#1712 [13:06] <webrosc> player_, same for you, revert windows back
#1713 [13:06] * LIAM__ [LIAM__@notlogged] has quit. (Quit: Web client closed)
#1714 [13:06] * webrosc is typing too slow
#1714 [13:06] * mattym has it set to autocorrect
#1714 [13:06] * mattym has it set to autocorrect
#1714 [13:06] * Nichols5_ [Nichols5_@notlogged] has left #minecrafthelp
#1715 [13:06] <minnerbear> I keep getting this error message when im trying to open my resource texture pack....windows cannot find C:\users\AppData\Roaming\.minecraft\resourcepacks make sure you typed the name correctly and then try again..Can anyone help me?
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#1718 [13:07] <webrosc> minnerbear, goto your minecraft folder, and check if the resourcepacks folder exists, if not make it yourself
#1719 [13:07] <Brad> https://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064 i was tild to install the driver on this link but i am unsure of which to install
#1720 [13:07] <Brad> https://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064 i was tild to install the driver on this link but i am unsure of which to install
#1721 [13:07] * Nichols5 [Nichols5@notlogged] has left #minecrafthelp
#1722 [13:07] <FaustXXXVII> When I click the redeem code buttom again (even though I already have it) it sends me to the redeem page but nothing more, it doesn't say where I can exhance the code or how to use it
#1723 [13:07] <mattym> Brad, The first one on the page
#1724 [13:07] <webrosc> Brad, the catalyst software suite
#1725 [13:08] <Brad> what do i do once it is downloaded
#1726 [13:09] <mattym> FaustXXXVII, Have you redeemed it to an account?
#1727 [13:09] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1728 [13:09] * Cvolton is now known as Cvolton||AFK
#1729 [13:09] <FaustXXXVII> Yes I did, I have it. But where do I use it?
#1730 [13:10] <webrosc> Brad, you need to extract the files then force install the drivers via the control panel/device manager, if you don't know how to do this i suggest you get some help from someone who does
#1731 [13:10] <mattym> FaustXXXVII, Are you on Window 10, and logged into the Windows Store
#1732 [13:10] <FaustXXXVII> yes
#1733 [13:10] * leonardojk [leonardojk@notlogged] has joined #minecrafthelp
#1734 [13:11] <webrosc> FaustXXXVII, goto https://account.mojang.com/me does it show the game was claimed?
#1735 [13:11] <Brad> how do i exract the files and force install the drivers
#1736 [13:11] <mattym> FaustXXXVII, The redeem option on the mojang site should have you input a account/email for your Microsoft ID, you should be logged into the Windows Store with the same account and have the option to use the game
#1737 [13:11] * leonardojk [leonardojk@notlogged] has quit. (Client Quit)
#1738 [13:11] <FaustXXXVII> It appears as unclaimed, the only icons I have are the normal Minecraf and Scrolls
#1739 [13:12] * rcnerd [rcnerd@notlogged] has quit. (Quit: Web client closed)
#1740 [13:12] <FaustXXXVII> Under Minecraf for Win10 only appears the code they gave me
#1741 [13:12] * KaioEder212 [KaioEder212@notlogged] has quit. (Quit: Web client closed)
#1742 [13:13] <mattym> FaustXXXVII, To the right of the code, is there not a Redeem button?
#1743 [13:13] <minnerbear> <webrosc> where is my minecraft folder located?
#1744 [13:14] <webrosc> ??> minnerbear win/.minecraft
#1745 [13:14] <Absol> minnerbear: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#1746 [13:14] <FaustXXXVII> there is, but when I click it they sent me to Windows and tell me it has already been redeemed. Although I still don't have the game
#1747 [13:14] <FaustXXXVII> or access to it
#1748 [13:14] <mattym> FaustXXXVII, Then you need to make sure that in the Windows Store, you are logged in on the account/email you redeemed it onto
#1749 [13:15] <webrosc> Brad, just nbeen informed you should be able to just run the file and it should install normally
#1750 [13:15] <FaustXXXVII> I AM, but the instal buttom appears blacked out (I cna't use it)
#1751 [13:16] <webrosc> FaustXXXVII, so it looks like this http://imgur.com/XvGLAa8 but not saying a claimed date?
#1752 [13:16] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#1753 [13:16] <FaustXXXVII> Exactly like that
#1754 [13:16] <minnerbear> ok i did that then i clicked on minecraft folder and then i looked on the list and one folder says server-resource-packs
#1755 [13:17] <webrosc> minnerbear, but no resourcepack folder?
#1756 [13:17] <webrosc> the server-resource-packs if different
#1757 [13:17] <webrosc> is*
#1758 [13:17] <mattym> Brad, You may be able to just install the file you downloaded, try to just run it
#1759 [13:17] * Jademalo [Jademalo@notlogged] has quit. (Client Quit)
#1760 [13:17] <minnerbear> no all i see is that one
#1761 [13:18] <webrosc> minnerbear, in that case make a new folder called resourcepacks
#1762 [13:18] <FaustXXXVII> no claimed date
#1763 [13:19] <webrosc> FaustXXXVII, logout of the mojang account, then back in
#1764 [13:19] <minnerbear> ok i did now should i try opening it again
#1765 [13:19] <webrosc> minnerbear, put your rescource pack into that new folder, then try minecraft, the pack should be installed
#1766 [13:19] <FaustXXXVII> Already did, still the same. No claim date
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#1775 [13:24] <FaustXXXVII> I logged out and back in but still nothing. No claim date as in the picture
#1776 [13:25] * J_M_L_2001 [J_M_L_2001@notlogged] has joined #minecrafthelp
#1777 [13:26] <J_M_L_2001> Hey i was killed in a nether portal on a server now i can't rely what do i do i already restarted my game and the server
#1778 [13:27] <mattym> J_M_L_2001, Are you not able to respawn?
#1779 [13:27] <J_M_L_2001> relog not rely
#1780 [13:27] <J_M_L_2001> yes i couldn't respond so i had to leave
#1781 [13:27] <mattym> J_M_L_2001, You mean "respawn"?
#1782 [13:27] <J_M_L_2001> yes sorry
#1783 [13:28] <mattym> J_M_L_2001, The server is yours?
#1784 [13:28] <J_M_L_2001> its a friends
#1785 [13:28] <J_M_L_2001> a small one
#1786 [13:28] <mattym> J_M_L_2001, Do you have any backup files?
#1787 [13:28] <J_M_L_2001> i think so
#1788 [13:28] <FaustXXXVII> What happened with my operator? I have't receive any answers
#1789 [13:28] * johnny5530 [johnny5530@notlogged] has joined #minecrafthelp
#1790 [13:28] <mattym> J_M_L_2001, Ok well this is what you need to do, or have done
#1791 [13:29] <mattym> J_M_L_2001, The person with the server needs to go in and delete your player data from the world folder
#1792 [13:29] * Mystic99 [Mystic99@notlogged] has joined #minecrafthelp
#1793 [13:29] <J_M_L_2001> he will have them for the server i don't backup a server
#1794 [13:29] <mattym> J_M_L_2001, this will set you back to spawn with nothing. He can replace your player data with a backup from earlier
#1795 [13:29] <J_M_L_2001> ok
#1796 [13:29] <J_M_L_2001> thanks
#1797 [13:29] * agente_scp [agente_scp@notlogged] has joined #minecrafthelp
#1798 [13:29] <mattym> J_M_L_2001, This all needs to be done wiht the server off, until the files are moved
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#1800 [13:31] <J_M_L_2001> ok
#1801 [13:31] <J_M_L_2001> the server is active ill tell him to be turned off
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#1805 [13:35] <Lance> Please help me. http://paste.ubuntu.com/12001861/
#1806 [13:35] <Lance> I can't update my graphic drivers! http://paste.ubuntu.com/12001861/
#1807 [13:35] <mattym> Lance, One moment please
#1808 [13:35] <Lance> Alright.
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#1811 [13:36] <mattym> Lance, According the the report, your graphics are updated, are you still getting a crash from Minecraft?
#1812 [13:36] * johnny5530 [johnny5530@notlogged] has joined #minecrafthelp
#1813 [13:36] <Lance> Yes mattym.
#1814 [13:36] <Lance> I am able to play, but Minecraft has greatly slowed down.
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#1816 [13:36] <mattym> Lance, So its not crashing? Just laggy/slow?
#1817 [13:37] <Lance> Yes.
#1818 [13:37] <Lance> Is there any way to fix that?
#1819 [13:37] <mattym> Lance, Can you go into the games Options, then Video Options
#1820 [13:37] <Lance> Okay.
#1821 [13:37] * J_M_L_2001 [J_M_L_2001@notlogged] has quit. (Ping timeout: 204 seconds)
#1822 [13:37] <Lance> k I'm here.
#1823 [13:37] <mattym> Lance, What is the Render Distance set to?
#1824 [13:37] <Lance> 16
#1825 [13:37] <mattym> Lance, Lower that to 8-10
#1826 [13:37] <Lance> Alright
#1827 [13:38] <mattym> Lance, What is the Use VBO's set to?
#1828 [13:38] <Lance> Off
#1829 [13:38] <mattym> Lance, You can try to turn it on, but if your hardware does not support it, it may crash the game
#1830 [13:38] <Lance> Alright.
#1831 [13:38] <mattym> Lance, If it does crash the game, restart and you shoul be able to turn it off from the Title Screen
#1832 [13:38] <johnny5530> I can not upgrade the graphics http://paste.ubuntu.com/12001820/
#1833 [13:38] <Lance> Okay.
#1834 [13:39] <Lance> Matty thank you so much.
#1835 [13:39] <mattym> johnny5530, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#1836 [13:39] <mattym> Lance, Is it working any better?
#1837 [13:39] * miguel [miguel@notlogged] has joined #minecrafthelp
#1838 [13:39] <mattym> Lance, If it still a little slow, in the Video Options you can always turn off clouds to try and get some better performance out of it
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#1841 [13:40] <johnny5530> ok thank you
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#1843 [13:40] <Lance> Okay thxs.
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#1849 [13:48] * themcplayer101 [themcplayer101@notlogged] has joined #minecrafthelp
#1850 [13:48] <themcplayer101> i have an error :Server java.lang.Error
#1851 [13:48] <xXCruelGashesXx> I can't remember my 1st security question, I used an old email for my Mojang account and don't remember the password for it so I can go into the email and get a questions reset link
#1852 [13:49] <xXCruelGashesXx> Is there any way I can proof that I'm xXCruelGashesXx ;-;
#1853 [13:49] <xXCruelGashesXx> *prove not proof lmao
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#1857 [13:50] <mattym> themcplayer101, Is that the full error?
#1858 [13:50] * eleeg [eleeg@notlogged] has joined #minecrafthelp
#1859 [13:50] <themcplayer101> evry time i am trying to login to my own server it says 'timed out' when i open my crash reports i see an error of: Server java.lang.Error
#1860 [13:50] <themcplayer101> after all there is much more
#1861 [13:50] <eleeg> I need help! D:
#1862 [13:51] <mattym> themcplayer101, Is the server you are running on the same computer you are playing on
#1863 [13:51] <mattym> eleeg, Please explain the problem
#1864 [13:51] <themcplayer101> yes
#1865 [13:51] <mattym> themcplayer101, What ip/address are you using to connect to it?
#1866 [13:51] <themcplayer101> 25.138.121.173
#1867 [13:51] <themcplayer101> thats the ip
#1868 [13:52] <mattym> themcplayer101, If you are playing on the same computer as the server connect to it with this as the IP "localhost" withouth the quotes
#1869 [13:52] <webrosc> mattym, hamachi
#1870 [13:52] <eleeg> ok, so for some reason I cant login to my mojang online account, it says invalid email/password combination. I reset my password a couple times to see if that was the issue but its not. A friend of mine is having the same problem. Are the mojang servers having issues or something?
#1871 [13:52] <mattym> webrosc, is the 25 as the starting segment the indicator there?
#1872 [13:53] <webrosc> yup
#1873 [13:53] <mattym> eleeg, is your friend on your network right now?
#1874 [13:53] <webrosc> themcplayer101, are you trying to run the server on hamachi?
#1875 [13:53] <themcplayer101> mattym, i am sorry but i am a noob at this (lol) so i am really sorry couse i dont know what you mean with 'quotes' sorry
#1876 [13:53] <eleeg> nope, he is in California, and I am in Utah
#1877 [13:53] <themcplayer101> an yes, its hamachi
#1878 [13:53] <mattym> .m
#1879 [13:53] <PangeaBot> (mattym) 03Online: Login, Session, Skins, Website, Realms
#1880 [13:53] <mattym> eleeg, THe servers are fine
#1881 [13:53] <webrosc> themcplayer101, remove hamachi and port forward
#1882 [13:54] <mattym> ??> eleeg login/throttle
#1883 [13:54] <Absol> eleeg: Your login is being throttled, which will prevent you from logging in.
#1884 [13:54] <Absol> eleeg: You will have to wait 3 hours without logging in for it to reset.
#1885 [13:54] <themcplayer101> ok
#1886 [13:54] <themcplayer101> il try
#1887 [13:54] <eleeg> 3 hours?
#1888 [13:54] <mattym> eleeg, Yes
#1889 [13:54] <eleeg> dang
#1890 [13:54] <mattym> eleeg, If your friend is having the same issue, give him that info as well
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#1892 [13:55] <eleeg> will do, thanks. Is there a specific reason for throttling the login? are the mojang servers not big enough? or is it more of a security issue?
#1893 [13:55] <mattym> eleeg, After the 3 hour wait, make sure you use the new password you set
#1894 [13:55] <mattym> eleeg, Its a security thing
#1895 [13:56] <mattym> eleeg, Usually triggered by too many failed attempts
#1896 [13:56] <webrosc> stops brute force attacks
#1897 [13:56] <eleeg> Alright, thanks again for the info. I will be on my way now.
#1898 [13:57] <themcplayer101> ok, so i deleted hamachi, what now?
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#1901 [13:58] <mattym> themcplayer101, Start the server again, and see if you can connect to it (on the same computer) with localhost as the ip
#1902 [13:58] <themcplayer101> alright
#1903 [13:58] * Terrell12345 [Terrell12345@notlogged] has joined #minecrafthelp
#1904 [13:58] <mattym> themcplayer101, If you want people from outside your network to be able to connect, you will need to set up port forwarding
#1905 [13:59] <Terrell12345> i need help
#1906 [13:59] <themcplayer101> can you thell me how to do that?
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#1910 [13:59] <mattym> themcplayer101, the instrcutions are different based on the type of router you have, you will need to look up the instructions yourself
#1911 [13:59] <themcplayer101> :/
#1912 [14:00] <themcplayer101> alright, but thanks for your info
#1913 [14:01] <themcplayer101> and still i dont know where to start :/
#1914 [14:01] <mattym> themcplayer101, One moment
#1915 [14:01] <webrosc> portforward.com is a good place
#1916 [14:01] <themcplayer101> sorry mattym, i am a noob XD
#1917 [14:01] <mattym> themcplayer101, The site webrosc said it good
#1918 [14:01] * ExoKruzer_ [ExoKruzer_@notlogged] has quit. (Ping timeout: 202 seconds)
#1919 [14:01] <themcplayer101> alright thanks
#1920 [14:01] <mattym> themcplayer101, let me just get you the info on what needs to be done for MC
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#1922 [14:01] <themcplayer101> ok
#1923 [14:02] <mattym> themcplayer101, Go to the section for port forwarding here, to get the info you will need to enter http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1924 [14:02] <mattym> themcplayer101, portforward.com will tell you how to to that on your router
#1925 [14:02] <themcplayer101> ok
#1926 [14:03] <themcplayer101> thanks
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#1928 [14:03] <Nanouk> I redeemed the code for mincraft windows 10 on my mojang account but then it said it was already used, however if I go to the store I still have to pay for the game
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#1931 [14:04] <mattym> Nanouk, Did you redeem it at any point to a Microsoft/Windows Store account?
#1932 [14:04] <elitescar> no
#1933 [14:04] <Nanouk> yes I did
#1934 [14:05] <mattym> Nanouk, Then make sure that in the store, you are logged in with the account/email you redeemed it to
#1935 [14:05] <elitescar> im loged in
#1936 [14:05] <mattym> Nanouk, In the Windows Store there should either be a Sign In option in the upper right, or an account avatar there.
#1937 [14:05] * copiryte [copiryte@notlogged] has joined #minecrafthelp
#1938 [14:05] <mattym> Nanouk, If there is an account avatar there, make sure you are logged into the correct account
#1939 [14:06] <mattym> elitescar, What is the problem you are having?
#1940 [14:06] <Nanouk> I am already logged in with my microsoft account
#1941 [14:06] <elitescar> why shoul i logged in at the windows store ?
#1942 [14:06] <mattym> Nanouk, Can you log out, then when you log back in make sure it is the same account/email you used when entering the code
#1943 [14:06] <Nanouk> but in my microsoft account I don't see minecraft under Recently purchased
#1944 [14:06] <copiryte> hi, my username has been changed on my mojang account and i can not install windows 10 beta version
#1945 [14:06] <Nanouk> I will
#1946 [14:07] * bruno4704jr [bruno4704jr@notlogged] has joined #minecrafthelp
#1947 [14:07] <elitescar> when i start my minecraft and want to play minecraft ever have an error
#1948 [14:07] <mattym> elitescar, Unless you see your name in the message its not for you, you still have not explained the problem you are having
#1949 [14:07] * bruno4704jr [bruno4704jr@notlogged] has quit. (Client Quit)
#1950 [14:07] <mattym> ??> elitescar launcher/crash-log
#1951 [14:07] <Absol> elitescar: We need to see your crash log, which appears after a crash.
#1952 [14:07] <Absol> elitescar: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1953 [14:07] * chewaki [chewaki@notlogged] has joined #minecrafthelp
#1954 [14:07] <mattym> copiryte, What do you mean?
#1955 [14:07] <Nanouk> It is the same account
#1956 [14:07] <chewaki> it keeps crashing
#1957 [14:08] <mattym> Nanouk, In the purchase history on it, does not show the beta minecraft?
#1958 [14:08] <mattym> ??> chewaki launcher/crash-log
#1959 [14:08] <Absol> chewaki: We need to see your crash log, which appears after a crash.
#1960 [14:08] <Absol> chewaki: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1961 [14:08] * ExoKruzer_ [ExoKruzer_@notlogged] has joined #minecrafthelp
#1962 [14:08] <elitescar> http://paste.ubuntu.com/12002114/ @mattym
#1963 [14:08] <Nanouk> no, only the free version everyone can get
#1964 [14:08] <copiryte> when i log in as normal, i've reset my password just in case the user name on mojang is not my normal user name, plus it says I redeemed the new version of minecraft 5 days ago, which i didnt do
#1965 [14:08] * chewaki [chewaki@notlogged] has quit. (Client Quit)
#1966 [14:09] <mattym> elitescar, What antivirus do you use?
#1967 [14:09] <elitescar> avast
#1968 [14:09] <mattym> copiryte, What should your username be?
#1969 [14:09] <mattym> elitescar, Uninstall avast, then restart your computer, then test minecraft, if it works, then you can reinstall avast
#1970 [14:09] * SKuuurre [SKuuurre@notlogged] has joined #minecrafthelp
#1971 [14:09] <copiryte> Copiryte should be my user name
#1972 [14:10] <elitescar> ok thx
#1973 [14:10] * elitescar [elitescar@notlogged] has quit. (Quit: Web client closed)
#1974 [14:10] <mattym> copiryte, And you did not change the name, correct?
#1975 [14:10] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 186 seconds)
#1976 [14:11] * ULost [ULost@notlogged] has joined #minecrafthelp
#1977 [14:11] <ULost> java.lang.NullPointerException: group, I have this problem
#1978 [14:11] <Nanouk> I used my Gmail for my mojang account but it was linked to my microsoft account does that matter?
#1979 [14:11] * Hut [Hut@notlogged] has joined #minecrafthelp
#1980 [14:11] * ishyB [ishyB@notlogged] has joined #minecrafthelp
#1981 [14:11] <mattym> ULost, What antivirus program do you use?
#1982 [14:11] <copiryte> correct , it's showing Epic_Girly_Gamer
#1983 [14:11] <Hut> Hello
#1984 [14:11] * mistergamingboy1 [mistergamingboy1@notlogged] has joined #minecrafthelp
#1985 [14:11] <ULost> mcafee
#1986 [14:11] <mattym> ??> copiryte account/hacked
#1987 [14:11] <Absol> copiryte: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1988 [14:11] <Absol> copiryte: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1989 [14:11] <Hut> can i pm a moderator?
#1990 [14:12] <copiryte> passwords ok but that's what i guess
#1991 [14:12] <mattym> copiryte, Fill out the form from Absol, make sure to add in the Message area, that you also cant use the Beta code
#1992 [14:12] <mattym> Hut, Please dont PM people
#1993 [14:12] * ExoKruzer__ [ExoKruzer__@notlogged] has joined #minecrafthelp
#1994 [14:12] <mattym> Hut, Just state your problem
#1995 [14:12] <copiryte> ok thankyou, i'll have a gp now
#1996 [14:12] * ishyB [ishyB@notlogged] has quit. (Client Quit)
#1997 [14:12] <copiryte> go
#1998 [14:12] <mattym> ??> ULost av/mcafee/uninstall
#1999 [14:12] <Absol> ULost: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#2003 [14:12] * Nanouk [Nanouk@notlogged] has quit. (Quit: Web client closed)
#2004 [14:13] * Jermu [Jermu@notlogged] has quit. (Client Quit)
#2005 [14:13] <mattym> ULost, McAfee and Minecraft dont work together, you will need to uninstall with the tool provided by Absol
#2006 [14:13] * ULost [ULost@notlogged] has quit. (Client Quit)
#2007 [14:13] <Hut> I do not have access to my email and i dont remember the security questions, what do i do?
#2008 [14:13] <mattym> Hut, Do you remember what type of payment method you used to purchase Minecraft?
#2009 [14:13] <Hut> i think so
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#2011 [14:14] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#2012 [14:14] <mattym> Hut, What method did you use? Credit Card, Gift Code, Minecraft Card, Paypal?
#2013 [14:14] <Hut> Credit card
#2014 [14:14] * me [me@notlogged] has quit. (Client Quit)
#2015 [14:15] <mattym> ??> Hut mojang/email
#2016 [14:15] <Absol> Hut: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2017 [14:15] * silva [silva@notlogged] has joined #minecrafthelp
#2018 [14:15] <Absol> Hut: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2019 [14:15] <SKuuurre> Hi! My friend upgraded to win 10 yesterday, after that he downloaded java and minecraft, he installed java and then tried to start minecraft of course he had to login to minecraft to be able to play, when he tried to login he got the message: (UknownHostException authserver.mojang.com) he tried to reinstall both java and minecraft but he still gets this message, is there something we can do?
#2020 [14:15] <mattym> Hut, You will need to fill out the form Absol linked
#2021 [14:15] * Jermu [Jermu@notlogged] has joined #minecrafthelp
#2022 [14:15] <mattym> Hut, You will need to find your transaction-id
#2023 [14:15] * Jermu [Jermu@notlogged] has quit. (Client Quit)
#2024 [14:15] <mattym> SKuuurre, Are you at his PC right now?
#2025 [14:15] <SKuuurre> yes i am
#2026 [14:16] <SKuuurre> or its next to me
#2027 [14:16] <mattym> SKuuurre, What antivirus is in use on it?
#2028 [14:16] * TehSynapse-away is now known as TehSynapse
#2029 [14:16] <SKuuurre> he only uses essentials
#2030 [14:16] * silva [silva@notlogged] has quit. (Client Quit)
#2031 [14:16] <mattym> SKuuurre, Is he using the official launcher?
#2032 [14:17] <SKuuurre> yes he is
#2033 [14:17] * ExoKruzer_ [ExoKruzer_@notlogged] has quit. (Ping timeout: 378 seconds)
#2034 [14:17] * Pk_Myth0 [Pk_Myth0@notlogged] has joined #minecrafthelp
#2035 [14:17] <Bugboy1028> SKuuurre, what you meant by essentials?
#2036 [14:17] <Bugboy1028> SKuuurre, what you meant by essentials?
#2037 [14:17] * Pk_Myth0 [Pk_Myth0@notlogged] has left #minecrafthelp
#2038 [14:17] <mattym> MSSE
#2039 [14:17] <SKuuurre> microsoft security essentials
#2040 [14:18] * Jermu [Jermu@notlogged] has joined #minecrafthelp
#2041 [14:18] <Bugboy1028> ah
#2042 [14:18] <mattym> ??> SKuuurre tools/hjt
#2043 [14:18] <Absol> SKuuurre: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2044 [14:18] <Absol> SKuuurre: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2045 [14:18] <mattym> SKuuurre, I need you to run the tool form Absol on his computer
#2046 [14:18] <SKuuurre> ok
#2047 [14:18] * cole [cole@notlogged] has joined #minecrafthelp
#2048 [14:18] * Hut [Hut@notlogged] has quit. (Ping timeout: 204 seconds)
#2049 [14:18] <mattym> SKuuurre, You may just want to re-enter the chat from his computer
#2050 [14:19] <SKuuurre> ok ill be right back
#2051 [14:19] <Jermu> I accidently redeemed minecraft windows 10 edition to wrong microsoft account what should i do?
#2052 [14:19] * SKuuurre [SKuuurre@notlogged] has quit. (Quit: Web client closed)
#2053 [14:19] * cole [cole@notlogged] has quit. (Client Quit)
#2054 [14:19] <mattym> Jermu, You will need to log into the store on the account you redeemed it to
#2055 [14:20] <mattym> Jermu, Or you can try contacting xbox support here http://support.xbox.com/en-US/contact-us
#2056 [14:20] <mattym> Jermu, Choosing the Xbox on Windows 10 option
#2057 [14:21] <Jermu> I already contacted them and they said that they cant do nothing about it contact you
#2058 [14:21] * Laura [Laura@notlogged] has joined #minecrafthelp
#2059 [14:21] * theboss1956 [theboss1956@notlogged] has joined #minecrafthelp
#2060 [14:21] <Jermu> BUt is there a way I could get the code to my accoutn that I am using
#2061 [14:21] <mattym> Jermu, Then you will need to log into the Windows Store with the account you used to redeem it on
#2062 [14:22] <FaustXXXVII> I can't believe nobody has gave me a hand with my problem, I can't claim my copy of Minecraft Beta
#2063 [14:22] <mattym> Jermu, Only xbox support could have done that, and i dont htink its an option
#2064 [14:22] <Jermu> ok
#2065 [14:22] <Jermu> Well thanks alot...........
#2066 [14:22] * Jermu [Jermu@notlogged] has quit. (Client Quit)
#2067 [14:22] <mattym> FaustXXXVII, Have you gone to the Mojang site logged in, and hit the Redeem Button, then entered your Microsoft account info
#2068 [14:23] <FaustXXXVII> yes, now somethinng like this appears http://imgur.com/XvGLAa8
#2069 [14:23] <FaustXXXVII> I can't claim it, I'm stuck with the code and I can't use it.
#2070 [14:24] <FaustXXXVII> I go to the Win Store and the buttom for download is blacked out
#2071 [14:24] <mattym> FaustXXXVII, Are you sure that on the Windows Store, ou are logged into the same account you redeemed it to
#2072 [14:24] * SKuuurre [SKuuurre@notlogged] has joined #minecrafthelp
#2073 [14:24] <mattym> FaustXXXVII, Log out and make sure to log into the Store with the correct account
#2074 [14:25] * theboss1956 [theboss1956@notlogged] has quit. (Ping timeout: 204 seconds)
#2075 [14:25] <mattym> SKuuurre, Do you need the link for the tool again?
#2076 [14:26] <SKuuurre> Ok im back , heres what i got from it http://paste.ubuntu.com/12002234/
#2077 [14:26] <FaustXXXVII> already did, is still the same
#2078 [14:26] <mattym> SKuuurre, Ok one moment
#2079 [14:27] * Kaname is now known as Ritsuka
#2080 [14:28] <mattym> SKuuurre, Can you have him try to start minecraft again, tell me any and all errors or messages that pop up
#2081 [14:29] * NickG365_ is now known as NickG365
#2082 [14:31] <SKuuurre> this is what it shows when he tries to login: http://imgur.com/iPoZJkx
#2083 [14:31] <FaustXXXVII> How do I log out of the Win10 store, so I can re-check
#2084 [14:31] * kusanagi [kusanagi@notlogged] has quit. (Read error: Connection reset by peer)
#2085 [14:31] <SKuuurre> i tried to login to mu account on his pc and it says the same thing, but i can login on my pc
#2086 [14:32] * tehgooch [tehgooch@notlogged] has quit. (Quit: bye)
#2087 [14:33] * tehgooch [tehgooch@notlogged] has joined #minecrafthelp
#2088 [14:33] * lenin132 [lenin132@notlogged] has joined #minecrafthelp
#2089 [14:34] <mattym> FaustXXXVII, In the upper right, there should either be a SIgn In option, or your account, there should be the option to log out somewhere there
#2090 [14:35] <mattym> SKuuurre, And you are currently using the chat on his PC right, so the internet is connected
#2091 [14:35] <SKuuurre> yes
#2092 [14:36] <mattym> SKuuurre, Do you know how to get to the Windows Firewall?
#2093 [14:36] <FaustXXXVII> no the store doesn't have those options. It has the option for redeem a code but it doesn't accept the one Mojang gave me
#2094 [14:36] <SKuuurre> uhm im not sure
#2095 [14:37] <mattym> FaustXXXVII, YOu need to go to the Store app on the computer, and check for the login info
#2096 [14:37] <SKuuurre> ok yes i found itr
#2097 [14:37] <mattym> SKuuurre, DO you see the Search bad in Windows 10, if so just search Windows Firewall
#2098 [14:38] <SKuuurre> yeah im in there now'
#2099 [14:38] <mattym> SKuuurre, Do you see the option for Allow Program Through Windows Firewall, or something similar
#2100 [14:38] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#2101 [14:38] * Pitti2011 [Pitti2011@notlogged] has joined #minecrafthelp
#2102 [14:39] <SKuuurre> yeah should i add minecraft to allowed programs if its not there already?
#2103 [14:39] <Pitti2011> http://paste.ubuntu.com/12002311/ what is my problem?
#2104 [14:39] <mattym> SKuuurre, Make sure that any entry for Minecraft or Java have all the boxes checked
#2105 [14:39] <mattym> Pitti2011, One moment
#2106 [14:39] <Pitti2011> ok
#2107 [14:40] * martins [martins@notlogged] has quit. (Ping timeout: 204 seconds)
#2108 [14:41] <mattym> Pitti2011, Your graphics hardware does not have drivers for Windows 8.1, you can try to use the Windows 8 ones, by Downloading and Installing the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#2109 [14:41] <Pitti2011> thank you
#2110 [14:41] <FaustXXXVII> There is no logout buttom http://imgur.com/3IpfwHX
#2111 [14:42] <SKuuurre> ok i added java and minecraft to that list
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#2116 [14:43] <Rayo203> I can't join on servers I got java.lang.NullPointerException: group error
#2117 [14:43] * kickerteufel [kickerteufel@notlogged] has quit. (Client Quit)
#2118 [14:44] * PirunPie [PirunPie@notlogged] has quit. (Client Quit)
#2119 [14:44] * PirunPie [PirunPie@notlogged] has quit. (Client Quit)
#2120 [14:44] * Pitti2011 [Pitti2011@notlogged] has left #minecrafthelp
#2121 [14:45] <FaustXXXVII> I only have one Win account and one Mojang account so don't think i could have messed them up during the redeemption
#2122 [14:47] <mattym> Rayo203, What antivirus do you use
#2123 [14:47] <Rayo203> Avira
#2124 [14:47] <mattym> SKuuurre, Any luck with the launcher now?
#2125 [14:48] <mattym> ??> Rayo203 av/avira
#2126 [14:48] <Absol> Rayo203: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#2127 [14:48] <Absol> Rayo203: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#2128 [14:48] <SKuuurre> no it still says UnknownExceptionHost...
#2129 [14:49] * jbmanqc [jbmanqc@notlogged] has joined #minecrafthelp
#2130 [14:50] <jbmanqc> i need help because i have a crash report
#2131 [14:50] * RichMxtherFxcker [RichMxtherFxcker@notlogged] has joined #minecrafthelp
#2132 [14:50] <mattym> SKuuurre, And you can log in on your computer, on the same internet network correct?
#2133 [14:50] <SKuuurre> yes
#2134 [14:50] <mattym> ??> jbmanqc launcher/crash-log
#2135 [14:50] <Absol> jbmanqc: We need to see your crash log, which appears after a crash.
#2136 [14:50] <Absol> jbmanqc: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2137 [14:50] <FaustXXXVII> Either they gave me an already claimed code, or there is a ghost account somewhere with my code.
#2138 [14:51] <jbmanqc> ------------------
#2139 [14:51] <jbmanqc> okay 1 minutes
#2140 [14:51] <mattym> jbmanqc, Please read the instuctions and use the site
#2141 [14:51] <mattym> ??> FaustXXXVII mojang/email
#2142 [14:51] <Absol> FaustXXXVII: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2143 [14:51] <Absol> FaustXXXVII: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2144 [14:51] <mattym> FaustXXXVII, Try using the form Absol provided
#2145 [14:52] * kyhole [kyhole@notlogged] has joined #minecrafthelp
#2146 [14:52] <FaustXXXVII> Good
#2147 [14:53] <mattym> SKuuurre, Doesnt seem to be another program blocking it, so im not sure what else would be causing the issue. At any point did he use a hacked launcher on that computer?
#2148 [14:53] <FaustXXXVII> is the transaction code they ask the same they sent me?
#2149 [14:54] <mattym> FaustXXXVII, Use the transaction=id they sent you for your original minecraft purchase
#2150 [14:54] <SKuuurre> not that i now of he bought the pc second hand
#2151 [14:54] <FaustXXXVII> where do I check that, in my mojang account?
#2152 [14:54] <mattym> FaustXXXVII, And in the message area, explain that you cant redeem the win10 key
#2153 [14:55] <mattym> FaustXXXVII, the transaction-id should be in the email you got when you purchased minecraft
#2154 [14:55] <mattym> ??> SKuuurre net/hosts
#2155 [14:55] <mattym> ??> SKuuurre win/hosts
#2156 [14:55] <Absol> SKuuurre: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#2157 [14:55] <Absol> SKuuurre: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#2158 [14:55] * jbmanqc_ [jbmanqc_@notlogged] has joined #minecrafthelp
#2159 [14:55] * jbmanqc [jbmanqc@notlogged] has quit. (Quit: Web client closed)
#2160 [14:56] <FaustXXXVII> I purchased Minecraft like 4 years ago but let me see if I can find it somewhere
#2161 [14:56] <jbmanqc_> i ave a crash repport because my driver is not aupdate
#2162 [14:56] <mattym> FaustXXXVII, On the form, you can hit the transaction id, to get info on where to find it
#2163 [14:56] <SKuuurre> there it is: http://paste.ubuntu.com/12002429/
#2164 [14:56] <mattym> jbmanqc_, Do you have a link to your dxdiag report?
#2165 [14:57] <mattym> SKuuurre, that looks fine as well
#2166 [14:57] <jbmanqc_> yes but i try all solution and is dosent work
#2167 [14:57] <mattym> jbmanqc_, I need the link to your dxdiag reprot
#2168 [14:57] <jbmanqc_> i cant copy colly i dosent work
#2169 [14:58] <SKuuurre> any known bugs for minecraft in win10?
#2170 [14:58] <jbmanqc_> i have win8
#2171 [14:58] <mattym> SKuuurre, Not this specific one
#2172 [14:58] <SKuuurre> oh shiet
#2173 [14:58] <mattym> .m
#2174 [14:58] <PangeaBot> (mattym) 03Online: Login, Session, Skins, Website, Realms
#2175 [14:59] <mattym> SKuuurre, Yeah and the servers are all online. Not sure what esle could be the cause here
#2176 [14:59] <mattym> ??> jbmanqc_ win/dxdiag
#2177 [14:59] <Absol> jbmanqc_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2178 [14:59] <mattym> jbmanqc_, You will need to follow the instructions in the link from Absol to get me the link i need
#2179 [15:01] <mattym> SKuuurre, Gimme a moment or more
#2180 [15:01] * Rayo203 [Rayo203@notlogged] has quit. (Quit: Web client closed)
#2181 [15:01] <SKuuurre> i can log on to his account on my pc (just tried it) so something went wrong with either win10 or minecraft
#2182 [15:02] <FaustXXXVII> Done, I found my purchase code
#2183 [15:02] <FaustXXXVII> I hope they can assist me
#2184 [15:02] <mattym> SKuuurre, Others with Win 10 dont have this issue as well, so i think its just something else on the computer.
#2185 [15:02] <jbmanqc_> http://paste.ubuntu.com/12002473/
#2186 [15:02] <mattym> FaustXXXVII, Enter that code int he form where it asks, and in the Message area, explain that you cannot redeem your beta code
#2187 [15:02] <mattym> jbmanqc_, One moment
#2188 [15:03] <jbmanqc_> okzy
#2189 [15:03] * Aronyx_02 [Aronyx_02@notlogged] has joined #minecrafthelp
#2190 [15:03] <jbmanqc_> okay
#2191 [15:04] * Aronyx_02 [Aronyx_02@notlogged] has quit. (Client Quit)
#2192 [15:04] <mattym> jbmanqc_, Your graphic card does not have drivers for Windows 8.1 you can attempt to use the Windows 8 ones, by Downloading and Installing the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#2193 [15:05] * Roby [Roby@notlogged] has joined #minecrafthelp
#2194 [15:05] <jbmanqc_> I downloaded the how of 2
#2195 [15:06] <mattym> jbmanqc_, What?
#2196 [15:06] * nickname [nickname@notlogged] has joined #minecrafthelp
#2197 [15:06] <jbmanqc_> i have 2 telechargement is the first
#2198 [15:06] * RichMxtherFxcker [RichMxtherFxcker@notlogged] has quit. (Quit: Web client closed)
#2199 [15:07] <Roby> I just downloaded windows 10 and i cant run minecraft here is my dxd http://paste.ubuntu.com/12002393/
#2200 [15:07] <jbmanqc_> or the second
#2201 [15:07] <mattym> Roby, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#2202 [15:07] <mattym> jbmanqc_, The first one
#2203 [15:07] <nickname> yo anyone know a minecraft pe rollercoaster seed
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#2205 [15:08] <jbmanqc_> ok i try but i the programe dosent work what why do
#2206 [15:08] <mattym> nickname, Check in the forums
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#2208 [15:08] <Roby> i cant downgrade to windows 7
#2209 [15:08] <mattym> jbmanqc_, If it doesnt work, you will need to go back to Windows 8 instead of 8.1
#2210 [15:08] <mattym> Roby, Why?
#2211 [15:08] * nickname [nickname@notlogged] has quit. (Client Quit)
#2212 [15:08] <Roby> i upgraded from my windows 7 from the windows website
#2213 [15:09] <jbmanqc_> ok but i dont not how make that
#2214 [15:09] <mattym> Roby, Check these instructions on how to go back http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2215 [15:09] <mattym> jbmanqc_, If you dont know then you will need to take it somewhere to have it done for you
#2216 [15:11] <mattym> SKuuurre, Yeah, the only causes i have found for that error are ones we have checked
#2217 [15:12] <jbmanqc_> the programe work thanks
#2218 [15:12] <SKuuurre> so the only thing we can do is wait and se if it fixes with the next update or something?
#2219 [15:13] <mattym> SKuuurre, Its not something that would be fixed like that, i think there is some underlying issue on the computer that is preventing it from working
#2220 [15:13] <mattym> SKuuurre, Lets try one more thing
#2221 [15:13] <mattym> SKuuurre, Close minecraft, find the shortcut, right click it and select Run as Administrator
#2222 [15:15] * Ferdz [Ferdz@notlogged] has joined #minecrafthelp
#2223 [15:15] <SKuuurre> didnt work
#2224 [15:15] <mattym> SKuuurre, Ok last thing
#2225 [15:15] * Jake [Jake@notlogged] has joined #minecrafthelp
#2226 [15:15] <mattym> SKuuurre, This will require the PC to be restarted when done
#2227 [15:16] <SKuuurre> ok
#2228 [15:16] <jbmanqc_> working
#2229 [15:16] <mattym> SKuuurre, Do you know how to open the "Run" or "CMD"
#2230 [15:16] * Jake is now known as Guest30064
#2231 [15:16] <SKuuurre> yes
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#2233 [15:16] <Guest30064> Can someone help me updating my minecraft? When I click on to "1.8.8", nothing happens.
#2234 [15:16] <mattym> SKuuurre, Open CMD and let me know if you see the black screen where you can enter a command
#2235 [15:16] <mattym> Guest30064, What do you mean?
#2236 [15:17] <SKuuurre> yes got it up
#2237 [15:17] <mattym> SKuuurre, type this command in without the quotes (") "netsh winsock reset "
#2238 [15:17] * dallin1016 [dallin1016@notlogged] has joined #minecrafthelp
#2239 [15:17] <mattym> SKuuurre, type it in then hit enter, and let me know what it says
#2240 [15:17] * speedyw1688 [speedyw1688@notlogged] has joined #minecrafthelp
#2241 [15:17] <Guest30064> hi matty, when I click to update my minecraft, it simply does nothing.
#2242 [15:18] <mattym> Guest30064, In the launcher, are you set to run on 1.8.8 or Latest Version
#2243 [15:18] <SKuuurre> it says the requested operation requires elevation (run as admin)
#2244 [15:18] <mattym> SKuuurre, Ok one sec
#2245 [15:18] * whats [whats@notlogged] has joined #minecrafthelp
#2246 [15:19] <Guest30064> Mine launched on 1.6.11
#2247 [15:19] <whats> hello
#2248 [15:19] <mattym> ??> SKuuurre win/elevated-cmd
#2249 [15:19] <Absol> SKuuurre: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#2250 [15:19] <mattym> Guest30064, In the lower right corner, what does it say?
#2251 [15:20] <mattym> SKuuurre, Try to start the cmd the way Absol said, then do the same command again
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#2253 [15:20] * tubwhale111 [tubwhale111@notlogged] has joined #minecrafthelp
#2254 [15:20] <dallin1016> Hello, so i just recently got windows 10 and when i launch minecraft it crashes because of some graphics card paroblem, i click 'fix the problem' and the steps it gives are for nvidia, amd, or intel, howver i have the microsoft basic display adapter in my laptop, so i have no idea what to do.
#2255 [15:20] <whats> can someone help me with setting a path to java. I installed craftconomy3 and now it gives error about binding to logger
#2256 [15:20] * tubwhale111 [tubwhale111@notlogged] has quit. (Client Quit)
#2257 [15:20] <SKuuurre> succesfully reset the winsock catalog
#2258 [15:20] * kyhole [kyhole@notlogged] has quit. (Ping timeout: 204 seconds)
#2259 [15:20] <mattym> dallin1016, Do you have the link to your dxdiag?
#2260 [15:20] * tubwhale111 [tubwhale111@notlogged] has joined #minecrafthelp
#2261 [15:20] <mattym> SKuuurre, Ok restart the PC, then try again
#2262 [15:20] <SKuuurre> so now i just restart and try to start minecraft again?
#2263 [15:20] <SKuuurre> ook
#2264 [15:21] <dallin1016> no, could you tell me how to find it?
#2265 [15:21] <mattym> ??> dallin1016 win/dxdiag
#2266 [15:21] <Absol> dallin1016: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2267 [15:21] <mattym> dallin1016, Follow the instruction in the link form Absol when you are done, post the link you make here
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#2269 [15:22] <mattym> whats, You can search on google for how to set the PATH with java
#2270 [15:22] <whats> i have and ive been working on it for days but no matter what i do i get the same error
#2271 [15:22] <mattym> whats, Well then it may be another issue, and as we dont help with 3rd party, addons/mods/server/content i cant help you with your issue
#2272 [15:23] * speedyw1688 [speedyw1688@notlogged] has quit. (Ping timeout: 204 seconds)
#2273 [15:23] <mattym> whats, Contact the people who made the plugin to see if they can help
#2274 [15:23] <whats> its craftconomy3 do u know if there are known binder issues with it?
#2275 [15:23] * player_ [player_@notlogged] has quit. (Ping timeout: 204 seconds)
#2276 [15:24] <dallin1016> here is the link to my dxdiag: http://paste.ubuntu.com/12002614/
#2277 [15:24] <mattym> whats, Again, we dont help with mods/addons/plugins in this chat, so we wouldnt know
#2278 [15:24] <Galaxy_2Alex> dallin1016, One moment
#2279 [15:24] <mattym> dallin1016, Ok one moment
#2280 [15:24] <whats> ok thanks anyway
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#2282 [15:24] * whats [whats@notlogged] has quit. (Quit: Web client closed)
#2283 [15:25] * SKuurre [SKuurre@notlogged] has joined #minecrafthelp
#2284 [15:25] <mattym> SKuurre, Any luck?
#2285 [15:25] <Galaxy_2Alex> dallin1016, We need the product number of your laptop.
#2286 [15:25] <SKuurre> We got it working!
#2287 [15:25] <SKuurre> Thank you so much!
#2288 [15:25] <mattym> SKuurre, Ok, have fun
#2289 [15:25] <dallin1016> ok, how can i find that?
#2290 [15:25] <Galaxy_2Alex> dallin1016, On which continent did you buy the laptop?
#2291 [15:25] <dallin1016> north america
#2292 [15:25] <SKuurre> Have a great day/night greeting froms Sweden!
#2293 [15:26] <Galaxy_2Alex> dallin1016, http://support.toshiba.com/sscontent?contentId=4007069
#2294 [15:26] <Guest30064> It said "ready to play and download 1.8.8". I clicked play, and it downloaded the latest version. Thank you.
#2295 [15:26] <mattym> Guest30064, Ok
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#2297 [15:27] * theboss1956 [theboss1956@notlogged] has joined #minecrafthelp
#2298 [15:27] <dallin1016> is it the part or serial number?
#2299 [15:27] <Galaxy_2Alex> dallin1016, part number
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#2301 [15:28] * theboss1956 [theboss1956@notlogged] has quit. (Client Quit)
#2302 [15:29] * elvis2 [elvis2@notlogged] has joined #minecrafthelp
#2303 [15:29] <dallin1016> the part number is psk1wu-1eu04y
#2304 [15:30] * elvis2 [elvis2@notlogged] has quit. (Client Quit)
#2305 [15:30] <Galaxy_2Alex> dallin1016, Hm, alright, seems like Toshiba doesn't support Windows 10 on your Laptop. Let's see if we can still get it to work, one moment...
#2306 [15:30] * theboss1956 [theboss1956@notlogged] has joined #minecrafthelp
#2307 [15:30] <theboss1956> I have a problem with my minecraft: i played on my world about a day ago, hit escape, and closed the laptop. next thing i know is that my world is gone, but its still in my appdata file
#2308 [15:32] <Galaxy_2Alex> dallin1016, Go to Settings > Update & Security > Windows Update and intall any updates.
#2309 [15:32] <dallin1016> ok just a minute
#2310 [15:32] <theboss1956> that may be it be right back
#2311 [15:32] <Galaxy_2Alex> theboss1956, sounds like your level.dat file got corrupted.
#2312 [15:32] <Galaxy_2Alex> theboss1956, No!
#2313 [15:32] <theboss1956> ????
#2314 [15:32] <Galaxy_2Alex> theboss1956, Only messages starting with your name are for you.
#2315 [15:33] <theboss1956> thx galaxy
#2316 [15:33] <Galaxy_2Alex> theboss1956, Make a backup of your world folder somewhere else, then create a new world with the exact same world name.
#2317 [15:33] <theboss1956> any other ways?
#2318 [15:33] <dallin1016> it says no updates are available
#2319 [15:34] <theboss1956> made backup
#2320 [15:34] <theboss1956> so delete file in appdata?
#2321 [15:34] <theboss1956> galaxy
#2322 [15:34] <Galaxy_2Alex> theboss1956, No, leave it there
#2323 [15:35] <theboss1956> oh, then make new world?
#2324 [15:35] <Galaxy_2Alex> theboss1956, And create a new world in Minecraft with the exact same world name as the folder.
#2325 [15:35] * Guest30064 [Guest30064@notlogged] has quit. (Quit: Web client closed)
#2326 [15:35] <Galaxy_2Alex> theboss1956, But enable Cheats.
#2327 [15:35] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#2328 [15:35] <theboss1956> including underscores galaxy?
#2329 [15:35] <Galaxy_2Alex> theboss1956, ...yes, just to make sure it works.
#2330 [15:35] <theboss1956> thx be right back
#2331 [15:36] * Ferdz [Ferdz@notlogged] has quit. (Quit: Leaving)
#2332 [15:36] <dallin1016> it says no updates are available, galaxy.
#2333 [15:37] <Galaxy_2Alex> dallin1016, One moment
#2334 [15:37] * Tina [Tina@notlogged] has joined #minecrafthelp
#2335 [15:37] <dallin1016> ok
#2336 [15:37] <Tina> My account says password is wrong. When I go to change password, it says that I need to contact customer support
#2337 [15:38] <Galaxy_2Alex> dallin1016, Did you click "Check of Updates"?
#2338 [15:38] * AfterLifeLochie [AfterLifeLochie@notlogged] has quit. (Ping timeout: 206 seconds)
#2339 [15:38] <Galaxy_2Alex> Tina, Contact Mojang with your transaction ID.
#2340 [15:38] <Galaxy_2Alex> ??> Tina account/trans-id
#2341 [15:38] <Absol> Tina: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2342 [15:38] <Absol> Tina: If you used PaySafeCard, your transaction ID is the card number.
#2343 [15:38] <Galaxy_2Alex> ??> Tina account/send-email
#2344 [15:38] <Absol> Tina: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2345 [15:38] <dallin1016> yes and it says: "There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024002e)"
#2346 [15:39] <Tina> how do I check for update
#2347 [15:39] <Tina> I am using mincraft from my desktop
#2348 [15:39] <Galaxy_2Alex> Tina, Only messages starting with your username are for you.
#2349 [15:39] <Tina> ohhhhh lol
#2350 [15:40] * MFLP1998 [MFLP1998@notlogged] has joined #minecrafthelp
#2351 [15:41] <dallin1016> i'm also pressing retry and getting the same message
#2352 [15:41] <Galaxy_2Alex> dallin1016, Mhm... looks like Toshiba is blocking updated drivers for your graphics card... sorry, but I don't think there's anything we can do other than suggest to go back to the previous Windows Version.
#2353 [15:41] * FaustXXXVII [FaustXXXVII@notlogged] has quit. (Quit: Web client closed)
#2354 [15:41] <Galaxy_2Alex> dallin1016, Toshiba doesn't seem to support Windows 10 on that Laptop.
#2355 [15:41] <dallin1016> :/
#2356 [15:41] * theboss1956 [theboss1956@notlogged] has quit. (Ping timeout: 204 seconds)
#2357 [15:41] <Galaxy_2Alex> dallin1016, You can try to contact Toshiba Support, maybe they got a solution: http://support.toshiba.com/support/home
#2358 [15:41] <dallin1016> ok, thanks
#2359 [15:42] * theboss1956 [theboss1956@notlogged] has joined #minecrafthelp
#2360 [15:42] * dallin1016 [dallin1016@notlogged] has quit. (Quit: Web client closed)
#2361 [15:42] * cheezhead83_ [cheezhead83_@notlogged] has joined #minecrafthelp
#2362 [15:42] <MFLP1998> do you know how i can upgrade my minecraft server 1.8.3 to 1.8.8 on PC (Windows 7 Ultimate)?
#2363 [15:42] <theboss1956> galaxy? are u here?
#2364 [15:42] <Galaxy_2Alex> theboss1956, Yes.
#2365 [15:42] <mattym> MFLP1998, You should just be able to download the latest server file.
#2366 [15:42] * erm [erm@notlogged] has joined #minecrafthelp
#2367 [15:43] <mattym> MFLP1998, Are you using the .exe or .jar server file?
#2368 [15:43] <theboss1956> galaxy, it just keeps spamming 77 blocks filled into the chat. is that good?
#2369 [15:43] <MFLP1998> .jar
#2370 [15:43] <mattym> MFLP1998, Then download the latest from minecraft.net/download
#2371 [15:43] <Galaxy_2Alex> theboss1956, Hm... are you using any mods?
#2372 [15:44] <mattym> MFLP1998, If you are using a Batch(.bat) file, you may need to edit it to change the name of the file to the updated one
#2373 [15:44] <theboss1956> no. i am using 1.8.8, never used mods on this world. unless one command creations count.
#2374 [15:44] <MFLP1998> i've done that already but i heard its simple as just replacing it and it will convert without loosing my world
#2375 [15:44] <mattym> theboss1956, Did you leave a command block on some sort of loop?
#2376 [15:45] * erm [erm@notlogged] has quit. (Client Quit)
#2377 [15:45] * DosKonDost [DosKonDost@notlogged] has joined #minecrafthelp
#2378 [15:45] <mattym> MFLP1998, Yes it should work fine, just update the file and if you need to edit the Batch file
#2379 [15:45] <theboss1956> no. but now that i look at my world, i think i see my build in the distance
#2380 [15:45] <Galaxy_2Alex> theboss1956, Can you please copy part of the console log to http://paste.ubuntu.com/ and give us the link to it?
#2381 [15:45] <Galaxy_2Alex> theboss1956, The world now has a new seed though
#2382 [15:45] <MFLP1998> okay
#2383 [15:45] <DosKonDost> preciso de Ajuda http://paste.ubuntu.com/12002724/
#2384 [15:45] <Galaxy_2Alex> theboss1956, So there will be sharp edges in new areas.
#2385 [15:46] <Galaxy_2Alex> DosKonDost, One moment.
#2386 [15:46] <theboss1956> doesnt matter its superflat galaxy
#2387 [15:46] <DosKonDost> Firmeza
#2388 [15:46] <Galaxy_2Alex> DosKonDost, Your system does not support Minecraft, sorry.
#2389 [15:46] * cheezhead83_ [cheezhead83_@notlogged] has quit. (Client Quit)
#2390 [15:46] * Tina [Tina@notlogged] has quit. (Quit: Web client closed)
#2391 [15:46] <DosKonDost> Poxa
#2392 [15:46] <theboss1956> so paste in my game output galaxy?
#2393 [15:46] <DosKonDost> Serio memo ?
#2394 [15:46] <Galaxy_2Alex> DosKonDost, English only please.
#2395 [15:47] <DosKonDost> vlw
#2396 [15:47] <Galaxy_2Alex> theboss1956, Yes please, onto http://paste.ubuntu.com/
#2397 [15:47] <theboss1956> just a sec
#2398 [15:47] * DosKonDost [DosKonDost@notlogged] has quit. (Client Quit)
#2399 [15:48] <MFLP1998> do only change the version number in the batch file?
#2400 [15:48] <theboss1956> did that. now what its like the same though
#2401 [15:48] <mattym> MFLP1998, Make sure, that the name of the file, matches the current download
#2402 [15:48] * moo [moo@notlogged] has joined #minecrafthelp
#2403 [15:48] <Galaxy_2Alex> theboss1956, Please give us the link to the paste.
#2404 [15:49] <theboss1956> http://paste.ubuntu.com/12002762/ galaxy
#2405 [15:49] * dhansen [dhansen@notlogged] has joined #minecrafthelp
#2406 [15:49] <moo> will new weather be add to minecraft
#2407 [15:49] <Galaxy_2Alex> theboss1956, That's your command block structure.
#2408 [15:49] <Galaxy_2Alex> moo, To the Windows 10 Edition? Yes, at some point.
#2409 [15:50] <Galaxy_2Alex> moo, Oh, new weatherß
#2410 [15:50] <Galaxy_2Alex> ?
#2411 [15:50] <theboss1956> oh. let me break it and restart. be right back
#2412 [15:50] <moo> Windows 8.1 and ps3
#2413 [15:50] <Galaxy_2Alex> moo, There is as far as I know nothing planned in that direction at the moment, but there might be something in the future.
#2414 [15:50] <moo> k
#2415 [15:51] * moo [moo@notlogged] has quit. (Client Quit)
#2416 [15:55] <theboss1956> galaxy, im back. about what you said about the "new sharp edges"...
#2417 [15:56] <Galaxy_2Alex> theboss1956, doesn't happen if you have a superflat world and used the same settings
#2418 [15:56] <Galaxy_2Alex> theboss1956, I wasn't aware that it is a superflat world ^^
#2419 [15:56] <theboss1956> houses are cut in half and the command block thing is gone
#2420 [15:57] <Galaxy_2Alex> theboss1956, That means that there were corrupted chunks most likely
#2421 [15:57] <theboss1956> well thanks galaxy. gotta go.
#2422 [15:57] <Galaxy_2Alex> theboss1956, Have a nice day :)
#2423 [15:57] <theboss1956> i would say what im building but that would be advertising
#2424 [15:57] <theboss1956> bye
#2425 [15:58] * jefer [jefer@notlogged] has joined #minecrafthelp
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#2427 [15:58] * luiz26 [luiz26@notlogged] has joined #minecrafthelp
#2428 [15:59] <dhansen> Any fix on windows 10 beta version - My user on this pc is linked to my microsoft account which has my full name with danish special charecters (ø) - as far as I can see online - others has the same problem as I - we can't create worlds - just saying "My world" worldError.IO
#2429 [15:59] * DickButt [DickButt@notlogged] has joined #minecrafthelp
#2430 [15:59] <DickButt> when will servers be back up?
#2431 [15:59] <Extreme> dhansen: One moment
#2432 [15:59] <Galaxy_2Alex> ??> DickButt scold/username
#2433 [15:59] <Galaxy_2Alex> ??> DickButt scold/user
#2434 [15:59] <Galaxy_2Alex> ??> DickButt scold/nick
#2435 [15:59] <Absol> DickButt: Your nick on IRC is too long or otherwise objectionable. Please change it using /nick NewName. If you fail to do so, you may be removed from the channel.
#2436 [16:00] * DickButt is now known as SuperPlayer
#2437 [16:00] <Galaxy_2Alex> SuperPlayer, Thank you. The servers are currently not down.
#2438 [16:00] * mod [mod@notlogged] has joined #minecrafthelp
#2439 [16:00] <SuperPlayer> ? it says down for maintainence
#2440 [16:00] <Galaxy_2Alex> SuperPlayer, Can you connect to mctest.ae97.net?
#2441 [16:00] <SuperPlayer> is that a server
#2442 [16:00] <mod> will mod be added to minecraft console
#2443 [16:00] <Galaxy_2Alex> SuperPlayer, Yes.
#2444 [16:00] <Galaxy_2Alex> mod, Most likely not.
#2445 [16:01] <mod> why
#2446 [16:01] <SuperPlayer> no i cannot under direct
#2447 [16:01] * theboss1956 [theboss1956@notlogged] has quit. (Ping timeout: 204 seconds)
#2448 [16:01] <SuperPlayer> or regular add server
#2449 [16:01] <dhansen> Extreme >> CTCP?? if version then v0.12.0
#2450 [16:01] <SuperPlayer> 1.8.8
#2451 [16:01] <Galaxy_2Alex> mod, The reasoning behind that is not fully disclosed, but most likely it's because mods could also do harm to a machine.
#2452 [16:01] <mod> no mods why
#2453 [16:01] * bigoroso [bigoroso@notlogged] has joined #minecrafthelp
#2454 [16:01] <Galaxy_2Alex> SuperPlayer, What Antivirus program are you using?
#2455 [16:02] <Extreme> dhansen: Go to: https://gist.githubusercontent.com/robot56/7eaa781afbd31f803330/raw/MCW10Edition-IOErrorDebugger.bat - and right click the file, select "Save as.." - save it as anything you wish but make sure to add quotes around it and select "Save". A file should download, run that file.
#2456 [16:02] <bigoroso> i cant change my minecraft password
#2457 [16:02] <mod> I want tornadoes in minecraft console
#2458 [16:02] <Extreme> dhansen: After a while a text file will open, copy everything inside it and post it over to http://paste.ubuntu.com/
#2459 [16:02] <Extreme> ??> dhansen paste
#2460 [16:02] <Absol> dhansen: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2461 [16:02] <SuperPlayer> no mods, 4 bars wifi, 1.8.8 version, still can't connect
#2462 [16:02] * Acraftorx [Acraftorx@notlogged] has joined #minecrafthelp
#2463 [16:02] <Galaxy_2Alex> SuperPlayer, What Antivirus program are you using?
#2464 [16:02] <SuperPlayer> none
#2465 [16:03] <SuperPlayer> whats that
#2466 [16:03] <Galaxy_2Alex> SuperPlayer, Restart your router.
#2467 [16:03] <Galaxy_2Alex> SuperPlayer, Then try again.
#2468 [16:03] <SuperPlayer> whats that?
#2469 [16:03] <SuperPlayer> not good w/ tech
#2470 [16:03] <Galaxy_2Alex> SuperPlayer, What are you using to connect to the Internet?
#2471 [16:03] <SuperPlayer> wireless
#2472 [16:03] <Galaxy_2Alex> SuperPlayer, Okay, the box that distributes that Wireless signal is the router.
#2473 [16:03] <mod> I want tornadoes in minecraft console and I want to go outer space
#2474 [16:04] <SuperPlayer> oohh... thank you
#2475 [16:04] <Galaxy_2Alex> mod, This is the tech support channel, we cannot help you with that, sorry.
#2476 [16:04] <Galaxy_2Alex> bigoroso, What does it say if you try?
#2477 [16:04] <mod> I will make my own mod for minecraft console
#2478 [16:04] * bigoroso [bigoroso@notlogged] has quit. (Client Quit)
#2479 [16:04] <Galaxy_2Alex> mod, Good Luck with that.
#2480 [16:04] * SuperPlayer [SuperPlayer@notlogged] has quit. (Quit: Web client closed)
#2481 [16:05] * SuperPlayer [SuperPlayer@notlogged] has joined #minecrafthelp
#2482 [16:05] <mod> I want modddddddddddds
#2483 [16:05] <Galaxy_2Alex> mod, Please stop spamming, or you will be removed from the channel.
#2484 [16:05] * Brown0091 [Brown0091@notlogged] has joined #minecrafthelp
#2485 [16:06] <SuperPlayer> any faction servers with direct connect?
#2486 [16:06] <mod> I don't give a fuck I want mods or sue
#2487 [16:06] * AuBot kicked mod from #minecrafthelp (Reason: od :Please keep it civil.)
#2488 [16:06] <SuperPlayer> lol
#2489 [16:06] <Galaxy_2Alex> SuperPlayer, Try the test server I gave you please.
#2490 [16:06] <Galaxy_2Alex> SuperPlayer, AFter you restarted the router.
#2491 [16:06] * mod [mod@notlogged] has joined #minecrafthelp
#2492 [16:07] * ramazan [ramazan@notlogged] has joined #minecrafthelp
#2493 [16:07] <MFLP1998> @mattym, it havent tried it yet but will you be tomorrow back?
#2494 [16:07] * SuperPlayer_ [SuperPlayer_@notlogged] has joined #minecrafthelp
#2495 [16:07] <mod> im going to sue mojang
#2496 [16:07] * pyriis [pyriis@notlogged] has joined #minecrafthelp
#2497 [16:07] <Galaxy_2Alex> Extreme, please ^
#2498 [16:07] * Espercorn kicked mod from #minecrafthelp (Reason: od :(Extreme) Have fun.)
#2499 [16:07] * luiz26 [luiz26@notlogged] has quit. (Quit: Web client closed)
#2500 [16:07] <mattym> MFLP1998, Someone will be around
#2501 [16:08] <dhansen> Extreme http://paste.ubuntu.com/12002886/
#2502 [16:08] <Galaxy_2Alex> MFLP1998, If nobody is around, either wait a bit, or try a bit later.
#2503 [16:08] * mod [mod@notlogged] has joined #minecrafthelp
#2504 [16:08] <MFLP1998> okay
#2505 [16:08] * SuperPlayer__ [SuperPlayer__@notlogged] has joined #minecrafthelp
#2506 [16:08] <mod> kick me again
#2507 [16:08] <SuperPlayer__> would reinstalling mc help?
#2508 [16:08] <MFLP1998> but i thank you for the help anyway
#2509 [16:08] * Johnmc [Johnmc@notlogged] has joined #minecrafthelp
#2510 [16:08] * Renice32 [Renice32@notlogged] has joined #minecrafthelp
#2511 [16:08] <Galaxy_2Alex> SuperPlayer__, Probably not. Hold on.
#2512 [16:09] <Extreme> dhansen: One moment
#2513 [16:09] <SuperPlayer__> Thank you
#2514 [16:09] <Galaxy_2Alex> SuperPlayer__, What does it say on this page for you?: http://session.minecraft.net/
#2515 [16:09] * mod [mod@notlogged] has quit. (Client Quit)
#2516 [16:09] <SuperPlayer__> 404 not found
#2517 [16:09] <SuperPlayer__> 404 not found
#2518 [16:09] * MFLP1998 [MFLP1998@notlogged] has left #minecrafthelp
#2519 [16:09] <Johnmc> Hello. I was sent here by the Fix Problem button, here is my DxDig report http://paste.ubuntu.com/12002873/
#2520 [16:10] * SuperPlayer [SuperPlayer@notlogged] has quit. (Ping timeout: 204 seconds)
#2521 [16:10] <Galaxy_2Alex> Johnmc, One moment
#2522 [16:10] <Johnmc> ok thank you
#2523 [16:10] <Galaxy_2Alex> SuperPlayer__, On your launcher, go to "Switch User", then "Log Out", then restart your launcher and log back in, then try again.
#2524 [16:10] * SuperPlayer_ [SuperPlayer_@notlogged] has quit. (Ping timeout: 204 seconds)
#2525 [16:10] <SuperPlayer__> Thanks will do Galaxy_2Alex
#2526 [16:11] * Corstealer [Corstealer@notlogged] has joined #minecrafthelp
#2527 [16:11] <mattym> Johnmc, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#2528 [16:11] <Galaxy_2Alex> Johnmc, Your system does not support newer versions of Windows. Downgrade using the integrated Downgrade feature (Settings > Update & Security > Recovery > Go back to WIndows 7/8.1), or upgrade your hardware (which would mean a new laptop)
#2529 [16:12] * themcplayer101 [themcplayer101@notlogged] has quit. (Ping timeout: 204 seconds)
#2530 [16:12] <SuperPlayer__> I can't. weird first time this happened
#2531 [16:12] <Extreme> dhansen: Your username has special characters in it. Please make a new user profile without out non-ASCII characters.
#2532 [16:13] * DeadmanDiesel [DeadmanDiesel@notlogged] has joined #minecrafthelp
#2533 [16:13] <Johnmc> OK, thanks for the help!
#2534 [16:13] <Johnmc> OK, thanks for the help!
#2535 [16:13] * Galaxy_2Alex [Galaxy_2Alex@notlogged] has left #minecrafthelp
#2536 [16:13] <SuperPlayer__> how would I "un-block" minecraft if thats the problem
#2537 [16:13] * Galaxy_2Alex [Galaxy_2Alex@notlogged] has joined #minecrafthelp
#2538 [16:13] <SuperPlayer__> how would I "un-block" minecraft if thats the problem
#2539 [16:13] * Johnmc [Johnmc@notlogged] has quit. (Client Quit)
#2540 [16:13] <Corstealer> Hello, I have been attempting to launch Minecraft 1.8+ with no success for the past hour. Every time I attempt to, the game launches, and almost crashes immediately. The main line of the error report reads "EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000001c8876cd, pid=9032, tid=9732" (without quotes)
#2541 [16:14] <Galaxy_2Alex> ??> Corstealer launcher/game-output
#2542 [16:14] <Absol> Corstealer: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2543 [16:14] <Absol> Corstealer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2544 [16:14] <DeadmanDiesel> So, I can't log into Minecraft. I have my correct information and everything, but it still doesn't allow me, saying unknown email or password.
#2545 [16:14] <dhansen> Extreme - Is there any fix comming for this - belive many scandinavian users will be having this issue?
#2546 [16:14] <mattym> DeadmanDiesel, Are you able to log in at account.mojang.com/me
#2547 [16:14] <DeadmanDiesel> I am not.
#2548 [16:14] <mattym> ??> DeadmanDiesel login/throttle
#2549 [16:14] <Absol> DeadmanDiesel: Your login is being throttled, which will prevent you from logging in.
#2550 [16:14] <Absol> DeadmanDiesel: You will have to wait 3 hours without logging in for it to reset.
#2551 [16:15] <Corstealer> http://paste.ubuntu.com/12002948/
#2552 [16:15] <DeadmanDiesel> Yeah, but I've been having this problem for a weak or two.
#2553 [16:15] <DeadmanDiesel> Week*
#2554 [16:15] <mattym> DeadmanDiesel, Try to wait 3 hours without any login attempts at all, then after the 3 hours try again and make sure all the info is corect
#2555 [16:15] <Galaxy_2Alex> ??> Corstealer win/dxdiag
#2556 [16:15] <Absol> Corstealer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2557 [16:15] <mattym> DeadmanDiesel, If after that you still have an issue, come back here
#2558 [16:16] * P4NDAZ101 [P4NDAZ101@notlogged] has joined #minecrafthelp
#2559 [16:16] <DeadmanDiesel> Alright. I'll try that.
#2560 [16:16] * henrque [henrque@notlogged] has joined #minecrafthelp
#2561 [16:16] <Extreme> dhansen: It's an issue with Windows that Microsoft would have to look into. Perhaps they could have the W10 Edtion use relative paths to avoid the issue but other than that it's not something you can easily fix. You can workaround the issue by changing your Windows username path if you wanted.
#2562 [16:16] * henrque [henrque@notlogged] has quit. (Client Quit)
#2563 [16:17] * DeadmanDiesel [DeadmanDiesel@notlogged] has quit. (Client Quit)
#2564 [16:17] <Corstealer> http://paste.ubuntu.com/12002969/
#2565 [16:19] <mattym> Corstealer, Download and Install the .exe file from here https://downloadcenter.intel.com/download/25143/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#2566 [16:19] * Zyferus [Zyferus@notlogged] has quit. (Read error: Connection reset by peer)
#2567 [16:20] <dhansen> Thanks Extreme - You know who to change the username path?
#2568 [16:20] <Corstealer> Just curious, which one?
#2569 [16:20] <SuperPlayer__> how would I unblock minecraft if thats the problem?
#2570 [16:20] * Talos36 [Talos36@notlogged] has joined #minecrafthelp
#2571 [16:20] <Galaxy_2Alex> Corstealer, The .exe, like he said.
#2572 [16:20] <mattym> Corstealer, This one win64_153623.exe
#2573 [16:20] <Corstealer> Oh, sorry
#2574 [16:20] * McSunyBoy [McSunyBoy@notlogged] has joined #minecrafthelp
#2575 [16:21] <Galaxy_2Alex> SuperPlayer__, On a Mac? I really have no idea, this problem shouldn't appear on it at all... do you have any other PCs on that wireless connection?
#2576 [16:21] <Talos36> hello do you speak french ?
#2577 [16:21] * naldo29 [naldo29@notlogged] has joined #minecrafthelp
#2578 [16:21] <Galaxy_2Alex> Talos36, English only, sorry.
#2579 [16:21] <SuperPlayer__> maybe..
#2580 [16:21] <SuperPlayer__> checking
#2581 [16:21] <Extreme> dhansen: See: https://support.microsoft.com/en-us/kb/2454362
#2582 [16:21] <naldo29> game publisher
#2583 [16:21] <P4NDAZ101> http://paste.ubuntu.com/12002932/
#2584 [16:21] <Galaxy_2Alex> naldo29, Sorry?
#2585 [16:22] <SuperPlayer__> yes, a pc. would it make a difference if I turned it off?
#2586 [16:22] <P4NDAZ101> http://paste.ubuntu.com/12002932/
#2587 [16:22] * McSunyBoy [McSunyBoy@notlogged] has quit. (Client Quit)
#2588 [16:22] <Galaxy_2Alex> SuperPlayer__, No, but can you use that to connect to servers?
#2589 [16:22] <P4NDAZ101> I finished the thing
#2590 [16:22] <naldo29> can you help me
#2591 [16:22] <dhansen> Super - Thanks Extreme :D
#2592 [16:22] <dhansen> quit
#2593 [16:22] * ramazan [ramazan@notlogged] has quit. (Quit: Web client closed)
#2594 [16:22] * ramazan [ramazan@notlogged] has quit. (Quit: Web client closed)
#2595 [16:22] * dhansen [dhansen@notlogged] has left #minecrafthelp
#2596 [16:22] <Corstealer> Oh, I forgot to say, will the fact taht I have an Nvida 840M change anything I need to do?
#2597 [16:22] <Galaxy_2Alex> Pangea, One moment
#2598 [16:22] <SuperPlayer__> its not mine
#2599 [16:22] <Galaxy_2Alex> Corstealer, Install that driver for now and see if it works.
#2600 [16:23] <P4NDAZ101> http://paste.ubuntu.com/12002932/
#2601 [16:23] <naldo29> i need a game publisher for minecraft windows 10 edition
#2602 [16:23] <SuperPlayer__> I'll just have to try make it work, but ty for the help
#2603 [16:23] <Galaxy_2Alex> Corstealer, If it does, we'll tell you how to run Minecraft from your Nvidia card.
#2604 [16:23] <Talos36> Bonjour ! quand est que minecraft windows 10 pourra etre telecharger ?
#2605 [16:23] <Talos36> sory
#2606 [16:23] <Talos36> Hello ! is that when minecraft windows 10 can be download ?
#2607 [16:23] * dhansen [dhansen@notlogged] has joined #minecrafthelp
#2608 [16:23] <Galaxy_2Alex> naldo29, I'm not a publisher, but I may be able to help you. What's the problem?
#2609 [16:23] * Steven4802 [Steven4802@notlogged] has joined #minecrafthelp
#2610 [16:23] <P4NDAZ101> http://paste.ubuntu.com/12002932/ i finished the things where is the extra istructions?
#2611 [16:23] <Galaxy_2Alex> Talos36, You can download it already from the WIndows Store on Windows 10.
#2612 [16:24] * Corstealer [Corstealer@notlogged] has quit. (Quit: Web client closed)
#2613 [16:24] <dhansen> Extreme - sorry - closed the chat before copying the path you gave me - woops
#2614 [16:24] <Galaxy_2Alex> P4NDAZ101, We need your HP Product number.
#2615 [16:24] <P4NDAZ101> wut?
#2616 [16:24] <Galaxy_2Alex> ??> P4NDAZ101 oem/hp/product-number
#2617 [16:24] <P4NDAZ101> what number?
#2618 [16:24] <Absol> P4NDAZ101: You can find your HP Product Number here: http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
#2619 [16:24] <Steven4802> is servers working on mcraft (indows 10 edition) ?
#2620 [16:24] <Galaxy_2Alex> P4NDAZ101, Check out Absol's link.
#2621 [16:24] <P4NDAZ101> kk
#2622 [16:24] <Extreme> dhansen: See: https://support.microsoft.com/en-us/kb/2454362
#2623 [16:25] <Galaxy_2Alex> Steven4802, Not the ones for the regular PC Edition, only the ones for the Pocket Editon.
#2624 [16:25] * Beachlovar [Beachlovar@notlogged] has joined #minecrafthelp
#2625 [16:25] <Talos36> I buy but I can not download my system is Windows 10
#2626 [16:25] <Galaxy_2Alex> Talos36, What does it say if you try?
#2627 [16:25] <dhansen> Extreme - Thanks again :D
#2628 [16:25] * Sirloin [Sirloin@notlogged] has joined #minecrafthelp
#2629 [16:25] <Beachlovar> Hi my friend doesnt know her personal information to change her skin, any help plz
#2630 [16:26] <naldo29> the problem is that the code that i got from mojang.com for minecraft windows 10 edition i redeem it but when i went to the windows store it sayd install i installed it and it was the trial version
#2631 [16:26] <Galaxy_2Alex> Beachlovar, If she knows here login information, she should be able to change her skin on minecraft.net.
#2632 [16:26] <Beachlovar> She doesnt, and it wont let her change it
#2633 [16:26] <Galaxy_2Alex> naldo29, You are using the wrong Microsoft Account on the store.
#2634 [16:26] <Galaxy_2Alex> Beachlovar, What does it say if she tries to change it?
#2635 [16:26] <naldo29> then what do i use
#2636 [16:27] <P4NDAZ101> Wait is it serial number or model number?
#2637 [16:27] * dhansen [dhansen@notlogged] has quit. (Client Quit)
#2638 [16:27] <Galaxy_2Alex> P4NDAZ101, Model number please.
#2639 [16:27] <Beachlovar> Umm lets check
#2640 [16:27] <P4NDAZ101> ok 1 sec still trying how to find
#2641 [16:27] <Galaxy_2Alex> naldo29, You redeemed the copy of Minecraft to a different account than the one you are currently using on the Windows Store.
#2642 [16:28] <naldo29> ok wait
#2643 [16:28] <Steven4802> staff
#2644 [16:28] <Galaxy_2Alex> Steven4802, Yes?
#2645 [16:28] <Talos36> I buy Minecraft but I can not download the games
#2646 [16:28] <P4NDAZ101> its is 15-1162dx
#2647 [16:29] <Beachlovar> it says confirm your identity :/
#2648 [16:29] <Galaxy_2Alex> Talos36, Does it give you an error message if you try to install it?
#2649 [16:29] <P4NDAZ101> now wut?
#2650 [16:29] <Galaxy_2Alex> Beachlovar, With security questions I guess?
#2651 [16:29] <Steven4802> every day i will log on
#2652 [16:29] <Galaxy_2Alex> P4NDAZ101, Okay, and in which country did you buy the laptop? Sorry, HP is very picky with drivers.
#2653 [16:29] <Beachlovar> yea she doesnt know them though thats the problem
#2654 [16:29] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 206 seconds)
#2655 [16:29] <P4NDAZ101> hmmmmm
#2656 [16:29] <P4NDAZ101> i think in the us
#2657 [16:30] <P4NDAZ101> i dunno my father bought it but he travels alot
#2658 [16:30] <Galaxy_2Alex> Beachlovar, Give her this link: https://account.mojang.com/me/changeSecretQuestions
#2659 [16:30] <Talos36> Je ne peux meme pas essayer de le telecharger
#2660 [16:30] <P4NDAZ101> so prob us
#2661 [16:30] <Galaxy_2Alex> P4NDAZ101, Alright, I'll try to find the drivers, one moment.
#2662 [16:30] <Steven4802> this is why: i want to see if servers are added
#2663 [16:30] <Talos36> I can not even try to download it
#2664 [16:30] * Corstealer [Corstealer@notlogged] has joined #minecrafthelp
#2665 [16:30] <naldo29> but i only have one windows store acount
#2666 [16:30] <Galaxy_2Alex> Steven4802, You currently cannot cross-play between Windows 10 Edition and regular PC Edition.
#2667 [16:31] <Galaxy_2Alex> naldo29, Does it prompt you to buy the game on the Windows Store?
#2668 [16:31] <Steven4802> idk what it means
#2669 [16:31] <Corstealer> OK, after installing the .exe, I restarted as instructed, and attempted to launch again to no avail.
#2670 [16:31] <Galaxy_2Alex> Talos36, Does it prompt you to buy the game?
#2671 [16:31] <naldo29> whats promtp
#2672 [16:31] <Galaxy_2Alex> naldo29, Does it tell you to buy the game?
#2673 [16:31] <naldo29> no it says install
#2674 [16:32] <Galaxy_2Alex> naldo29, What happens if you click that?
#2675 [16:32] <Talos36> I did not understand
#2676 [16:32] <Steven4802> wait how did you have your name tag red?
#2677 [16:32] <Galaxy_2Alex> Corstealer, Alright, Nvidia drivers: http://www.nvidia.com/download/driverResults.aspx/87785/en-us
#2678 [16:32] * jeremiah [jeremiah@notlogged] has joined #minecrafthelp
#2679 [16:32] <Galaxy_2Alex> Steven4802, Because I'm saying your Username.
#2680 [16:32] <naldo29> it installs the trial version
#2681 [16:32] <Galaxy_2Alex> Steven4802, Any red messages are directed at you.
#2682 [16:32] <Galaxy_2Alex> naldo29, Are you sure it's the trial version?
#2683 [16:33] <P4NDAZ101> hmmmmmm
#2684 [16:33] <Galaxy_2Alex> naldo29, The Windows 10 Edition is different than the regular PC Edition.
#2685 [16:33] <naldo29> let me check
#2686 [16:33] <Galaxy_2Alex> P4NDAZ101, Oh, sorry, one more moment please.
#2687 [16:33] <Steven4802> how do i make it go to you
#2688 [16:33] <jeremiah> jeremiah
#2689 [16:33] <P4NDAZ101> lol np galaxy
#2690 [16:33] <Galaxy_2Alex> Steven4802, Mention my name in your message.
#2691 [16:33] <Talos36> Galaxy_2Alex I did not understand
#2692 [16:33] <Galaxy_2Alex> jeremiah, Yes?
#2693 [16:33] <Beachlovar> It says Contact support center and idk how...
#2694 [16:33] <Galaxy_2Alex> Talos36, Does it tell you to buy the game on the Windows store?
#2695 [16:34] <Galaxy_2Alex> Beachlovar, Tell her to contact Mojang with her transaction ID.
#2696 [16:34] <Galaxy_2Alex> ??> Beachlovar account/trans-id
#2697 [16:34] <Absol> Beachlovar: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2698 [16:34] <Absol> Beachlovar: If you used PaySafeCard, your transaction ID is the card number.
#2699 [16:34] <Galaxy_2Alex> ??> Beachlovar account/send-email
#2700 [16:34] <Absol> Beachlovar: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2701 [16:34] <Steven4802> Steven4802: test
#2702 [16:34] <jeremiah> let me play minecraft
#2703 [16:34] <Steven4802> fail
#2704 [16:34] <Galaxy_2Alex> jeremiah, What is your issue?
#2705 [16:34] <naldo29> thanks bye i fixed it
#2706 [16:35] <Talos36> buy the games of my will I board not been encouraging
#2707 [16:35] * kevinsch1 [kevinsch1@notlogged] has joined #minecrafthelp
#2708 [16:35] <Beachlovar> Her mom isnt here to do that so i dont know what to do
#2709 [16:35] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#2710 [16:35] <Steven4802> i have to relog
#2711 [16:35] <kevinsch1> hi
#2712 [16:36] <Galaxy_2Alex> Beachlovar, She has to basically contact Mojang with her transaction ID. That is all we can do here, sorry.
#2713 [16:36] <Galaxy_2Alex> kevinsch1, Hello.
#2714 [16:36] <Beachlovar> UGH
#2715 [16:36] <kevinsch1> i need help with join server every time i try to join them it won't let me join
#2716 [16:36] * Steven4802 [Steven4802@notlogged] has quit. (Quit: Web client closed)
#2717 [16:36] <Talos36> <Galaxy_2Alex> I buy the games of my will I board not been encouraging
#2718 [16:36] <Galaxy_2Alex> Talos36, Okay, does it come up with any error message if you try to install it?
#2719 [16:36] * diamond [diamond@notlogged] has joined #minecrafthelp
#2720 [16:36] <Galaxy_2Alex> kevinsch1, Any error message?
#2721 [16:36] <Beachlovar> BYE
#2722 [16:36] * Beachlovar [Beachlovar@notlogged] has quit. (Quit: Web client closed)
#2723 [16:36] <Galaxy_2Alex> P4NDAZ101, Hm... let's try the serial number, the part number comes up with 104 matches for some reason...
#2724 [16:37] <P4NDAZ101> ok
#2725 [16:37] * Truency is now known as Truency|AFK
#2726 [16:37] <Galaxy_2Alex> uh... anyone I missed?
#2727 [16:37] <diamond> need help minecraft keeps crashing since I installed windows 10
#2728 [16:37] <kevinsch1> it say java.net.SocketException: Connection
#2729 [16:37] <Galaxy_2Alex> diamond, Do you have a link to your DxDiag?
#2730 [16:37] <Galaxy_2Alex> kevinsch1, What Antivirus program are you using?
#2731 [16:38] <diamond> yes
#2732 [16:38] * Steven4802 [Steven4802@notlogged] has joined #minecrafthelp
#2733 [16:38] <kevinsch1> norton
#2734 [16:38] <diamond> http://paste.ubuntu.com/12003066/
#2735 [16:38] <P4NDAZ101> 5CD5144P2W is serial number
#2736 [16:38] <Galaxy_2Alex> diamond, Can you please link it?
#2737 [16:38] <diamond> yes
#2738 [16:38] <Talos36> <Galaxy_2Alex> I can not install
#2739 [16:38] <Galaxy_2Alex> diamond, Alright, one moment.
#2740 [16:38] <diamond> thank you
#2741 [16:38] <Galaxy_2Alex> Talos36, And why can't you install it?
#2742 [16:38] <Galaxy_2Alex> ??> kevinsch1 av/norton
#2743 [16:38] <Absol> kevinsch1: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#2744 [16:38] <Steven4802> how do i do links?
#2745 [16:38] <Galaxy_2Alex> ??> kevinsch1 av/norton/uninstall
#2746 [16:39] <Absol> kevinsch1: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#2747 [16:39] <Galaxy_2Alex> ??> kevinsch1 av/avast
#2748 [16:39] <Absol> kevinsch1: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2749 [16:39] <kevinsch1> ok
#2750 [16:39] <P4NDAZ101> 5CD5144P2W is serial number Galaxy
#2751 [16:39] <Galaxy_2Alex> Steven4802, Sorry, but this is not the IRC help channel.
#2752 [16:40] <Steven4802> k but i am testing only for if something goes wrong on my pc with minecraft
#2753 [16:40] <kevinsch1> i just disabled my antivirus program and restored minecraft
#2754 [16:40] <Corstealer> Galaxy_2Alex: Still no success
#2755 [16:40] <Galaxy_2Alex> Corstealer, Restart your PC, and try again.
#2756 [16:41] <P4NDAZ101> dododo
#2757 [16:41] <Galaxy_2Alex> P4NDAZ101, Huh... it should be something similar to "15-d038dx" (the part number)
#2758 [16:41] <Galaxy_2Alex> P4NDAZ101, Maybe try the alternative way of finding it.
#2759 [16:41] <P4NDAZ101> wut is says serial and i read it
#2760 [16:41] <Galaxy_2Alex> P4NDAZ101, The serial number gives me about 60 options of which none are actually helpful...
#2761 [16:42] <P4NDAZ101> i mean it says Serial and model
#2762 [16:42] <Galaxy_2Alex> P4NDAZ101, HP is a pain when it comes to drivers, sorry about the mess...
#2763 [16:42] <P4NDAZ101> and i read it
#2764 [16:42] * Coffeehousemax [Coffeehousemax@notlogged] has joined #minecrafthelp
#2765 [16:42] <P4NDAZ101> it should be that
#2766 [16:42] * vinicius [vinicius@notlogged] has joined #minecrafthelp
#2767 [16:42] <P4NDAZ101> cause when i look at the bottem of my labtop it says Serial and model
#2768 [16:43] <Galaxy_2Alex> P4NDAZ101, Press "Fn + Esc" and tell me the product number.
#2769 [16:43] * kevinsch1 [kevinsch1@notlogged] has quit. (Ping timeout: 204 seconds)
#2770 [16:43] <P4NDAZ101> lol could of told me that earlier jk
#2771 [16:44] <Galaxy_2Alex> P4NDAZ101, ...I will do that in the future.
#2772 [16:44] <Steven4802> Galaxy_2Alex: wait... i ned to know how to do links and somethings wrong with minecraft (windows 10 edition)
#2773 [16:44] <Galaxy_2Alex> P4NDAZ101, For the other cases.
#2774 [16:44] * Corstealer [Corstealer@notlogged] has quit. (Ping timeout: 204 seconds)
#2775 [16:44] * SuperPlayer__ [SuperPlayer__@notlogged] has quit. (Ping timeout: 204 seconds)
#2776 [16:44] * Acraftorx [Acraftorx@notlogged] has quit. (Ping timeout: 204 seconds)
#2777 [16:44] <Steven4802> it crashed!!!!!!!!
#2778 [16:44] <Galaxy_2Alex> Steven4802, I'm a bit busy with people that actually already need help, sorry.
#2779 [16:44] <Galaxy_2Alex> Steven4802, Any error message?
#2780 [16:44] <Steven4802> yes
#2781 [16:45] <Galaxy_2Alex> ??> Steven4802 Paste
#2782 [16:45] <Absol> Steven4802: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2783 [16:45] * Zedryk [Zedryk@notlogged] has joined #minecrafthelp
#2784 [16:45] <P4NDAZ101> J9M38UA#ABA is product number and thank you
#2785 [16:45] <Talos36> I do not have access to the download fonctionalite
#2786 [16:45] <Steven4802> i cant it does not let me
#2787 [16:45] * Clock [Clock@notlogged] has joined #minecrafthelp
#2788 [16:45] <Galaxy_2Alex> Steven4802, Make a screenshot then:
#2789 [16:46] * Coffeehousemax [Coffeehousemax@notlogged] has quit. (Client Quit)
#2790 [16:46] <Galaxy_2Alex> Steven4802, http://www.take-a-screenshot.org/
#2791 [16:46] <Galaxy_2Alex> Steven4802, The upload it to Imgur
#2792 [16:46] <Galaxy_2Alex> ??> Steven4802 imgur
#2793 [16:46] <Absol> Steven4802: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#2794 [16:46] <Steven4802> and i dont like flooding my pc with -mb
#2795 [16:46] <P4NDAZ101> J9M38UA#ABA is product number and thank you Galaxy
#2796 [16:46] <Talos36> <Galaxy_2Alex> I do not have access to the download
#2797 [16:47] <Galaxy_2Alex> Talos36, Does it give you any message on why you don't have access?
#2798 [16:47] * thalles [thalles@notlogged] has joined #minecrafthelp
#2799 [16:47] * Corstealer [Corstealer@notlogged] has joined #minecrafthelp
#2800 [16:47] <Steven4802> wait i can only make a pic to show it
#2801 [16:48] * thalles [thalles@notlogged] has quit. (Client Quit)
#2802 [16:48] <P4NDAZ101> Galaxy did it work?
#2803 [16:48] <Galaxy_2Alex> P4NDAZ101, In Windows, go to "Settings", then "Update & Security", then "Windows Update", then check for updates and install them if there are any available.
#2804 [16:48] <Corstealer> Galaxy_2Alex: Restarted, game still won't launch. Anything before 1.8 works however
#2805 [16:48] <P4NDAZ101> ok
#2806 [16:48] <Galaxy_2Alex> Corstealer, Are you using any mods?
#2807 [16:48] <Corstealer> No, no resource packs either
#2808 [16:49] <Galaxy_2Alex> Corstealer, Could you please provide a new Game Output log?
#2809 [16:49] <Talos36> < Galaxy_2Alex > I do not know why I can not download minecraft windows 10
#2810 [16:49] <Galaxy_2Alex> ??> Corstealer launcher/game-output
#2811 [16:49] <Absol> Corstealer: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2812 [16:49] <Absol> Corstealer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2813 [16:49] <Zedryk> Hey since I upgraded to Windows 10, Minecraft just stopped working saying "that the pixel format is not accelerated" or something like that this is the dxdiag paste http://paste.ubuntu.com/12003146/
#2814 [16:49] <Galaxy_2Alex> Talos36, Have you redeemed the code on http://account.mojang.com/me ?
#2815 [16:49] * vinicius [vinicius@notlogged] has quit. (Quit: Web client closed)
#2816 [16:49] <P4NDAZ101> k im downloading the updates
#2817 [16:49] <Galaxy_2Alex> Zedryk, One moment
#2818 [16:49] <Talos36> yes
#2819 [16:50] <Corstealer> http://paste.ubuntu.com/12003189/
#2820 [16:50] <Steven4802> i cant find the app "Paint"
#2821 [16:50] <Galaxy_2Alex> Talos36, Make sure that you are using the correct account on the Windows Store.
#2822 [16:50] * kayacan [kayacan@notlogged] has joined #minecrafthelp
#2823 [16:51] <Talos36> comment changer de conte windows store ?
#2824 [16:51] <Talos36> how to change windows blind tale ?
#2825 [16:52] <Galaxy_2Alex> Zedryk, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware.
#2826 [16:52] <Steven4802> why cant i find the app paint on windows 10?
#2827 [16:52] * jeremiah [jeremiah@notlogged] has quit. (Quit: Web client closed)
#2828 [16:53] <Galaxy_2Alex> Steven4802, You can just straight copy it into Imgur on "Upload Image".
#2829 [16:53] <Zedryk> Thank you
#2830 [16:53] * Steven4802 is now known as has_problems_on_pc
#2831 [16:53] * AntonioCRO [AntonioCRO@notlogged] has joined #minecrafthelp
#2832 [16:53] <Galaxy_2Alex> Talos36, Click on this: http://i.imgur.com/gRjL6hf.png
#2833 [16:53] <has_problems_on_pc> well i am not trying it bc my pc says: no access
#2834 [16:54] <P4NDAZ101> GalAXY I think i finished all the updates now wut
#2835 [16:54] * The11thDoctor [The11thDoctor@notlogged] has joined #minecrafthelp
#2836 [16:54] <P4NDAZ101> all updates are complete it says my computer is up to date
#2837 [16:54] <has_problems_on_pc> wait is there an app like paint on windows 10?
#2838 [16:54] <Galaxy_2Alex> P4NDAZ101, Restart it, and try Minecraft again.
#2839 [16:54] <Talos36> <Galaxy_2Alex> ok
#2840 [16:54] * AntonioCRO [AntonioCRO@notlogged] has quit. (Client Quit)
#2841 [16:54] <The11thDoctor> Hello?
#2842 [16:54] <Galaxy_2Alex> has_problems_on_pc, Press the windows key, then enter "Paint", and it should show up.
#2843 [16:54] <Galaxy_2Alex> The11thDoctor, Hello.
#2844 [16:55] <P4NDAZ101> kk so then it will work or is there more
#2845 [16:55] <Corstealer> Galaxy_2Alex: Here is game out put http://paste.ubuntu.com/12003189/
#2846 [16:55] <The11thDoctor> Is this Mojang help?
#2847 [16:55] <Galaxy_2Alex> P4NDAZ101, It may work, it may not work.
#2848 [16:55] <P4NDAZ101> ok
#2849 [16:55] <Galaxy_2Alex> The11thDoctor, This is the tech support, how can I assist you?
#2850 [16:55] <Talos36> <Galaxy_2Alex> it's ok
#2851 [16:55] <has_problems_on_pc> im using windows 10
#2852 [16:55] <has_problems_on_pc> and i cant find
#2853 [16:55] <The11thDoctor> I need a new code for MC WINDOWS 10
#2854 [16:55] <P4NDAZ101> so come back if it doesnt work or what?
#2855 [16:55] <The11thDoctor> Someone took my old one
#2856 [16:55] <Galaxy_2Alex> has_problems_on_pc, Press the Windows key, then type in "Paint".
#2857 [16:55] <Galaxy_2Alex> The11thDoctor, Do you actually have proof?
#2858 [16:56] <The11thDoctor> I can try
#2859 [16:56] <P4NDAZ101> ill just restart
#2860 [16:56] <Galaxy_2Alex> P4NDAZ101, Yes. But I will not have good news for you in that case.
#2861 [16:56] * dmanferbs [dmanferbs@notlogged] has joined #minecrafthelp
#2862 [16:56] <The11thDoctor> How could I send screenshots
#2863 [16:56] <P4NDAZ101> oh poop
#2864 [16:56] * dmanferbs [dmanferbs@notlogged] has quit. (Client Quit)
#2865 [16:56] <has_problems_on_pc> didnt see a search bar
#2866 [16:56] <Galaxy_2Alex> The11thDoctor, Did you redeem the code, but it doesn't shop up on the Windows Store?
#2867 [16:56] <Galaxy_2Alex> has_problems_on_pc, You can just start typing after pressing the windows key.
#2868 [16:56] * chipbuster [chipbuster@notlogged] has quit. (Quit: Conserving juiczzzzzz...)
#2869 [16:56] <The11thDoctor> No it says someone has already redeemed it
#2870 [16:57] * Zedryk [Zedryk@notlogged] has quit. (Ping timeout: 204 seconds)
#2871 [16:57] <The11thDoctor> but i claimed it
#2872 [16:57] <The11thDoctor> Wait
#2873 [16:57] <has_problems_on_pc> nope it just opened options
#2874 [16:57] <The11thDoctor> I was sent from Microsoft
#2875 [16:57] <The11thDoctor> support
#2876 [16:58] <Galaxy_2Alex> The11thDoctor, Oh okay, thanks for that info.
#2877 [16:58] <The11thDoctor> By Rapheal
#2878 [16:58] <Galaxy_2Alex> The11thDoctor, Contact Mojang with the redeem code:
#2879 [16:58] <has_problems_on_pc> .
#2880 [16:58] <Galaxy_2Alex> ??> The11thDoctor mojang/email
#2881 [16:58] <Absol> The11thDoctor: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2882 [16:58] <Absol> The11thDoctor: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2883 [16:59] <Galaxy_2Alex> has_problems_on_pc, Press "Win + R", then enter "mspaint" and press enter.
#2884 [16:59] <has_problems_on_pc> k
#2885 [16:59] <has_problems_on_pc> worked
#2886 [16:59] * SrIChief [SrIChief@notlogged] has joined #minecrafthelp
#2887 [17:00] * P4NDAZ101 [P4NDAZ101@notlogged] has quit. (Ping timeout: 204 seconds)
#2888 [17:00] <Talos36> <Galaxy_2Alex> I put the correct account instaler but the button is not accessible
#2889 [17:00] * has_problems_on_pc is now known as Steven4802
#2890 [17:00] <Galaxy_2Alex> Talos36, Is there an "Install" or "Download" button, or a "Purchase" button?
#2891 [17:00] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#2892 [17:00] <Steven4802> i can only show it like windows xp
#2893 [17:01] <Talos36> "Installer" , mais il n'est pas disponible
#2894 [17:02] <Talos36> "Install" , but it is not available
#2895 [17:02] <SrIChief> Ya canjee el codigo, pero resulta que no me deja instalar el juego
#2896 [17:02] <SrIChief> ayuda :c
#2897 [17:02] <Galaxy_2Alex> Talos36, Oh... sorry, but your system does currently not support the Windows 10 Edition, but it should be available soon with one of the next updates.
#2898 [17:02] <Galaxy_2Alex> SrIChief, English only.
#2899 [17:02] <SrIChief> a ok
#2900 [17:03] <Corstealer> Galaxy_2Alex: http://paste.ubuntu.com/12003189/ that is the game-output you asked for.
#2901 [17:03] <Galaxy_2Alex> Corstealer, Oh, excuse me...
#2902 [17:03] <Talos36> mon systeme d'exploitation est windows 10
#2903 [17:03] <Galaxy_2Alex> Corstealer, I need the full content of this file: C:\Users\Mason\AppData\Roaming\.minecraft\hs_err_pid2960.log
#2904 [17:03] <Talos36> My operating system is Windows 10
#2905 [17:03] * SrIChief [SrIChief@notlogged] has quit. (Client Quit)
#2906 [17:03] <Galaxy_2Alex> Talos36, Yes, but it's the 32-bit version, which is currently not supported, but it will be soon.
#2907 [17:04] <Galaxy_2Alex> Corstealer, To the pasting website again please.
#2908 [17:04] * Talos36 [Talos36@notlogged] has quit. (Quit: Web client closed)
#2909 [17:04] * P4NDAZ101 [P4NDAZ101@notlogged] has joined #minecrafthelp
#2910 [17:04] * Max_ [Max_@notlogged] has joined #minecrafthelp
#2911 [17:04] <Corstealer> Galaxy_2Alex: http://paste.ubuntu.com/12003263/
#2912 [17:04] <P4NDAZ101> Galaxy it didnt work so wuts the bad news
#2913 [17:05] <P4NDAZ101> do i have a virus or something
#2914 [17:05] <Galaxy_2Alex> P4NDAZ101, HP does not fully support Windows 10 on your laptop yet, at least they are no offering the apporpiate drivers for it.
#2915 [17:05] <Galaxy_2Alex> P4NDAZ101, You can try to contact their support directly, maybe they know more than I do.
#2916 [17:05] <P4NDAZ101> oh
#2917 [17:05] <Galaxy_2Alex> ??> Corstealer win/reinst
#2918 [17:05] <Absol> Corstealer: You may need to reinstall the locally installed files that Minecraft puts into place.
#2919 [17:05] <P4NDAZ101> oh ok
#2920 [17:05] <Absol> Corstealer: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2921 [17:05] <Max_> I need help
#2922 [17:06] <Galaxy_2Alex> ??> Max_ ask
#2923 [17:06] <Absol> Max_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2924 [17:06] <Absol> Max_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2925 [17:06] <Corstealer> Galaxy_2Alex: Are you saying Re-install? Please specify.
#2926 [17:06] * The11thDoctor [The11thDoctor@notlogged] has quit. (Quit: Web client closed)
#2927 [17:07] <Galaxy_2Alex> Corstealer, Ignore messages starting with ??>, and follow the instructions from Absol starting with your username.
#2928 [17:07] * matheus [matheus@notlogged] has joined #minecrafthelp
#2929 [17:07] <Max_> can you help to open minecaft
#2930 [17:07] * pyriis [pyriis@notlogged] has quit. (Quit: Web client closed)
#2931 [17:07] <Clock> Corstealer, this is due to evolve: https://www.evolvehq.com/games/minecraft/topics/troubleshooting-minecraft-crashes-when
#2932 [17:08] <Galaxy_2Alex> Max_, What happens if you try.
#2933 [17:08] * diamond [diamond@notlogged] has quit. (Quit: Web client closed)
#2934 [17:08] <Galaxy_2Alex> s/./?
#2935 [17:08] * matheus [matheus@notlogged] has quit. (Client Quit)
#2936 [17:08] <ExtremeBot> Galaxy_2Alex meant to say: Max_, What happens if you try?
#2937 [17:08] * diamond [diamond@notlogged] has joined #minecrafthelp
#2938 [17:08] <Galaxy_2Alex> ah, Evolve, right...
#2939 [17:08] <Galaxy_2Alex> cheers.
#2940 [17:08] <Galaxy_2Alex> Corstealer, Yes, if you have Evolved installed, uninstall it, it's causing issues with Minecraft at the moment.
#2941 [17:09] <diamond> Galaxy_2Alex I got disconnected, anyting on my problem yet?
#2942 [17:10] <Galaxy_2Alex> diamond, Oh, I completely missed you, pardon.
#2943 [17:10] <Max_> why it say you minecaft have same porblem
#2944 [17:10] * ThePlanoX [ThePlanoX@notlogged] has joined #minecrafthelp
#2945 [17:10] <diamond> my minecraft keeps crashing
#2946 [17:10] <Galaxy_2Alex> diamond, I need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#2947 [17:11] <ThePlanoX> Hi,, my minecraft not enter in the launcher. "AppCrash"
#2948 [17:11] <Galaxy_2Alex> Max_, Do you have a link to your DxDiag?
#2949 [17:12] <Galaxy_2Alex> ThePlanoX, What's the exact error message?
#2950 [17:12] <diamond> F5U90UA#ABA
#2951 [17:12] * iZertoks [iZertoks@notlogged] has joined #minecrafthelp
#2952 [17:12] <ThePlanoX> http://prntscr.com/80wjgs do this every time.
#2953 [17:12] <Steven4802> c:\Users\Jim\Pictures\Crash_Report.png <--- Click That for crash report
#2954 [17:13] <Galaxy_2Alex> ThePlanoX, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#2955 [17:13] <Galaxy_2Alex> diamond, One moment
#2956 [17:13] <diamond> ok
#2957 [17:13] <Steven4802> didnt work
#2958 [17:13] <Galaxy_2Alex> Steven4802, That is not a valid URL.
#2959 [17:13] * mmoohhamri2 [mmoohhamri2@notlogged] has joined #minecrafthelp
#2960 [17:13] <iZertoks> http://paste.ubuntu.com/12003299/plain/
#2961 [17:13] <Corstealer> Absol: Attempted reinstall without deleteing .mincraft folder. Selected "Repair" when installer was opened. Upon insall finish, I clicked play, and have gotten th same result as before.
#2962 [17:14] * dream2643 [dream2643@notlogged] has joined #minecrafthelp
#2963 [17:14] <Galaxy_2Alex> Corstealer, Remove Evolve.
#2964 [17:14] <Steven4802> Galaxy_2Alex: i know but idk how to make urls
#2965 [17:14] * AerlendA [AerlendA@notlogged] has joined #minecrafthelp
#2966 [17:14] <Galaxy_2Alex> ??> Steven4802 imgur
#2967 [17:14] <Absol> Steven4802: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#2968 [17:14] <Steven4802> ok
#2969 [17:14] <ThePlanoX> WHATT?? work! Thanks!! :D
#2970 [17:14] <AerlendA> Hello! im having a problem hosting a server, it closes every 3 min or so.. help?
#2971 [17:14] <Corstealer> worked
#2972 [17:14] <Corstealer> Thank you
#2973 [17:15] <Galaxy_2Alex> AerlendA, In your server.properties, set "max-tick-time" to -1.
#2974 [17:15] * dream2643 [dream2643@notlogged] has quit. (Client Quit)
#2975 [17:15] <Galaxy_2Alex> iZertoks, I need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#2976 [17:15] <mmoohhamri2> hello
#2977 [17:15] <Galaxy_2Alex> mmoohhamri2, Hello.
#2978 [17:16] <mmoohhamri2> i need help
#2979 [17:16] <AerlendA> thanks :) hope it works
#2980 [17:16] * iZertoks [iZertoks@notlogged] has quit. (Client Quit)
#2981 [17:16] <Galaxy_2Alex> ??> mmoohhamri2 ask
#2982 [17:16] <Absol> mmoohhamri2: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2983 [17:16] <Absol> mmoohhamri2: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2984 [17:16] <Steven4802> how to make links?
#2985 [17:16] <Galaxy_2Alex> diamond, Go to "Settings" > "Update & Security" > "Windows Update", and install any available Updates.
#2986 [17:17] <Galaxy_2Alex> ??> Steven4802 scold/directions
#2987 [17:17] <Absol> Steven4802: The instructions you are given by the volunteers here are intended to find the shortest route between your problem and its solution. We do our best to make our directions clear even to those not expert with computer use, but some basic competency is still required. If you lack it, find someone who does not, whom we can work with.
#2988 [17:18] <diamond> Galaxy_2Alex this is what I got when I tried to do updates There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024002e)
#2989 [17:18] * mausam [mausam@notlogged] has joined #minecrafthelp
#2990 [17:19] <Galaxy_2Alex> diamond, It seems like your laptop is not fully supported for Windows 10 by HP yet. More information is available here: http://support.hp.com/us-en/product/HP-Pavilion-15-n200-Notebook-PC-series/6529948/model/6875263/document/c04758308/
#2991 [17:19] <mmoohhamri2> I have a problem I can not run the game always writes me that the graphics card is disabled or is updated tried all ways
#2992 [17:19] <Galaxy_2Alex> mmoohhamri2, Do you have a link to your DxDiag?
#2993 [17:19] <diamond> Thank you Galaxy_2Alex
#2994 [17:19] * rafaburgos [rafaburgos@notlogged] has joined #minecrafthelp
#2995 [17:19] <Steven4802> i did upload but cant find it
#2996 [17:20] * nlobiogames [nlobiogames@notlogged] has joined #minecrafthelp
#2997 [17:20] <Galaxy_2Alex> Steven4802, Link me the page where you can see the screenshot in your browser.
#2998 [17:20] * P4NDAZ101 [P4NDAZ101@notlogged] has quit. (Quit: Web client closed)
#2999 [17:20] * rafaburgos [rafaburgos@notlogged] has quit. (Client Quit)
#3000 [17:20] <Steven4802> i dont have a website for it
#3001 [17:20] * mausamkandel [mausamkandel@notlogged] has joined #minecrafthelp
#3002 [17:20] <Galaxy_2Alex> Steven4802, Have you uploaded it to imgur.com?
#3003 [17:21] <Steven4802> i tried but i cant find it
#3004 [17:21] <mmoohhamri2> How to Get on the link in order to give you?
#3005 [17:21] <Galaxy_2Alex> mmoohhamri2, Just post the link into this chat.
#3006 [17:21] <Galaxy_2Alex> ??> Steven4802 scold/directions
#3007 [17:21] <Absol> Steven4802: The instructions you are given by the volunteers here are intended to find the shortest route between your problem and its solution. We do our best to make our directions clear even to those not expert with computer use, but some basic competency is still required. If you lack it, find someone who does not, whom we can work with.
#3008 [17:21] * diamond [diamond@notlogged] has quit. (Quit: Web client closed)
#3009 [17:22] <Steven4802> it did not work
#3010 [17:22] <Steven4802> i tried uploading
#3011 [17:22] * ThePlanoX [ThePlanoX@notlogged] has quit. (Ping timeout: 204 seconds)
#3012 [17:22] <Galaxy_2Alex> Steven4802, Please read what Absol said to you.
#3013 [17:22] <Steven4802> i did
#3014 [17:23] * Samlitz [Samlitz@notlogged] has joined #minecrafthelp
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#3016 [17:23] * mausam [mausam@notlogged] has quit. (Ping timeout: 204 seconds)
#3017 [17:23] <Samlitz> WHYYYYY mc no work with windows 10
#3018 [17:23] <Samlitz> ughhhh
#3019 [17:24] <Galaxy_2Alex> Samlitz, Do you have a link to your DxDiag?
#3020 [17:24] <Samlitz> working on it
#3021 [17:24] <Steven4802> i uploaded it
#3022 [17:24] * BeimuxPlayz [BeimuxPlayz@notlogged] has quit. (Client Quit)
#3023 [17:24] <Galaxy_2Alex> Steven4802, Please give us a link.
#3024 [17:24] <Steven4802> http://imgur.com/nrBCGRG
#3025 [17:24] <Steven4802> wait how did i do that
#3026 [17:24] <Samlitz> http://paste.ubuntu.com/12003365/
#3027 [17:24] <Samlitz> yeah got a link
#3028 [17:25] <Samlitz> what do i do?
#3029 [17:25] <Galaxy_2Alex> Samlitz, On Windows 10, open "Settings" > "Update & Security" > "Windows Update", check for any new updates, and install them all.
#3030 [17:26] <Samlitz> ok
#3031 [17:26] <Samlitz> thx
#3032 [17:26] <Galaxy_2Alex> Steven4802, Nice one.
#3033 [17:26] <Galaxy_2Alex> Steven4802, I'm in a bit of a bad situation at the moment though...
#3034 [17:26] <Galaxy_2Alex> Steven4802, So, please stay tuned until I can find the help you need.
#3035 [17:26] <Steven4802> i dont like screenshots
#3036 [17:26] <Samlitz> it says its up to date
#3037 [17:27] <Samlitz> now what
#3038 [17:27] * joserenato [joserenato@notlogged] has joined #minecrafthelp
#3039 [17:27] <Galaxy_2Alex> Samlitz, I need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#3040 [17:27] * colourful [colourful@notlogged] has joined #minecrafthelp
#3041 [17:27] <Samlitz> E0K13UA#ABA
#3042 [17:27] * joserenato [joserenato@notlogged] has quit. (Client Quit)
#3043 [17:28] * J2Menjivar [J2Menjivar@notlogged] has joined #minecrafthelp
#3044 [17:28] <colourful> i was trying to play the minecraft demo be it keeps crashing what can i do
#3045 [17:28] <Galaxy_2Alex> Samlitz, Alright, one moment.
#3046 [17:29] <Galaxy_2Alex> ??> colourful account/game-output
#3047 [17:29] * mmoohhamri2 [mmoohhamri2@notlogged] has quit. (Quit: Web client closed)
#3048 [17:29] <Galaxy_2Alex> ??> colourful launcher/game-output
#3049 [17:29] <Absol> colourful: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#3050 [17:29] <Absol> colourful: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3051 [17:29] <AerlendA> HELP! my server isnt responding as it should, things happen a few seconds after it's been done? is there something i can do to fix thins?
#3052 [17:30] <colourful> i already did that it still didn't work
#3053 [17:30] <Galaxy_2Alex> AerlendA, Your server is lagging, something is causing a massive delay, like a lot of entities.
#3054 [17:30] <Galaxy_2Alex> colourful, I need the link to the paste please.
#3055 [17:30] * J2Menjivar [J2Menjivar@notlogged] has quit. (Client Quit)
#3056 [17:30] <Samlitz> ok i have it
#3057 [17:30] <Samlitz> http://paste.ubuntu.com/12003407/
#3058 [17:30] * JUANMATOS606 [JUANMATOS606@notlogged] has joined #minecrafthelp
#3059 [17:30] * TrvkO [TrvkO@notlogged] has joined #minecrafthelp
#3060 [17:31] <Galaxy_2Alex> Samlitz, Only messages startning with your names are for you.
#3061 [17:31] <TrvkO> http://paste.ubuntu.com/12003404/
#3062 [17:31] * AerlendA [AerlendA@notlogged] has quit. (Quit: Web client closed)
#3063 [17:31] <Samlitz> yeah but u said u needed game output
#3064 [17:31] <Samlitz> http://paste.ubuntu.com/12003407/
#3065 [17:31] <Samlitz> thats it
#3066 [17:31] <TrvkO> http://paste.ubuntu.com/12003404/
#3067 [17:31] <Galaxy_2Alex> TrvkO, One moment.
#3068 [17:31] <colourful> http://paste.ubuntu.com/12003371/
#3069 [17:31] <TrvkO> Ok
#3070 [17:32] <Galaxy_2Alex> Samlitz, Neither me nor Absol said that to you.
#3071 [17:32] <Galaxy_2Alex> Samlitz, It was directed at someone else.
#3072 [17:32] <Samlitz> oh sorry
#3073 [17:32] <Samlitz> so what do i dow now?
#3074 [17:32] <Galaxy_2Alex> Samlitz, Also, your laptop is not fully supported for Windows 10 by HP yet. More information can be found here: http://support.hp.com/us-en/product/HP-ENVY-15-j000-Quad-Edition-Notebook-PC-series/5387620/model/5404746/document/c04758308/
#3075 [17:33] <TrvkO> ??
#3076 [17:33] <Samlitz> ook
#3077 [17:33] * colourful [colourful@notlogged] has quit. (Quit: Web client closed)
#3078 [17:33] <TrvkO> http://paste.ubuntu.com/12003404/
#3079 [17:33] <Galaxy_2Alex> TrvkO, I'm still checking, please wait a few more moments.
#3080 [17:33] <TrvkO> okey
#3081 [17:34] <Galaxy_2Alex> TrvkO, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/14875/en-us
#3082 [17:34] <Steven4802> wait i use that
#3083 [17:35] <TrvkO> thanks
#3084 [17:35] <Galaxy_2Alex> Steven4802, Hold on, I still need to find something for you.
#3085 [17:35] <Steven4802> k
#3086 [17:35] <Galaxy_2Alex> Steven4802, By the way, are you really serious with that screenshot? I really don't like if someone wastes my time.
#3087 [17:37] <Steven4802> yes
#3088 [17:37] <mausamkandel> i know a glitch and wanted to tell minecraft
#3089 [17:37] <Steven4802> k
#3090 [17:37] <Steven4802> what is it
#3091 [17:37] <Samlitz> when will my computer work
#3092 [17:37] <Galaxy_2Alex> Samlitz, You will have to contact HP for that.
#3093 [17:37] <Galaxy_2Alex> mausamkandel, Sure, go for it.
#3094 [17:37] * Sirloin [Sirloin@notlogged] has quit. (Read error: Connection reset by peer)
#3095 [17:37] <Galaxy_2Alex> Steven4802, If you want me to continue supporting you, please be serious.
#3096 [17:38] <Steven4802> i am serius
#3097 [17:38] * nlobiogames [nlobiogames@notlogged] has quit. (Quit: Web client closed)
#3098 [17:38] <Galaxy_2Alex> Steven4802, Otherwise, I may have to get someone to remove you from the channel.
#3099 [17:38] <mausamkandel> i was hoping that minecraft will offer me something in return
#3100 [17:38] <Samlitz> ok
#3101 [17:38] <Galaxy_2Alex> mausamkandel, No, they will not.
#3102 [17:38] * kevincito [kevincito@notlogged] has joined #minecrafthelp
#3103 [17:38] <Steven4802> oh and i am not using screenshots bc my pc does not support them
#3104 [17:38] <mausamkandel> trust me it is very important
#3105 [17:39] <Galaxy_2Alex> mausamkandel, If it's a security issue, please post it on https://bugs.mojang.com/ as a private report, and the moderators on there will take a look at it. Thanks.
#3106 [17:39] <Steven4802> wait can isee it
#3107 [17:39] <Galaxy_2Alex> Steven4802, No.
#3108 [17:39] <mausamkandel> people will take advantage of it
#3109 [17:39] <Galaxy_2Alex> mausamkandel, Then please post it on there, if you set it as a private report, nobody else will be able to see it.
#3110 [17:40] <mausamkandel> ok...
#3111 [17:40] <mausamkandel> thx?
#3112 [17:40] <Steven4802> nooooooooooooooooooooooooooooooooooooooo
#3113 [17:40] * Steven4802_ [Steven4802_@notlogged] has joined #minecrafthelp
#3114 [17:41] <Steven4802_> well try that again
#3115 [17:42] <JUANMATOS606> MC.JUANMATOSD.COM.BR
#3116 [17:42] * chipbuster [chipbuster@notlogged] has joined #minecrafthelp
#3117 [17:42] <mausamkandel> its very confusing
#3118 [17:42] <Galaxy_2Alex> mausamkandel, Post it on there in detail, and we will take a look at it.
#3119 [17:43] <Galaxy_2Alex> JUANMATOS606, Please don't advertise.
#3120 [17:43] * Corstealer [Corstealer@notlogged] has quit. (Ping timeout: 204 seconds)
#3121 [17:43] * Problem [Problem@notlogged] has joined #minecrafthelp
#3122 [17:43] <Steven4802_> do not make it private
#3123 [17:43] <Galaxy_2Alex> mausamkandel, Please ignore Steven4802.
#3124 [17:43] <Steven4802_> im one of the staff at mojang
#3125 [17:43] * Steven4802 [Steven4802@notlogged] has quit. (Ping timeout: 204 seconds)
#3126 [17:44] <Problem> i cant get into my account and i know all of my credentials are right and i have paid for minecraft and everything but it still says my stuff is wrong can anyone help me with this problem?
#3127 [17:44] <Galaxy_2Alex> mausamkandel, Again, please ignore Steven4802, he's a troll.
#3128 [17:44] <Steven4802_> but they did not let me
#3129 [17:44] <Galaxy_2Alex> Problem, What is your Minecraft Username?
#3130 [17:44] <Steven4802_> go in my account
#3131 [17:44] <mausamkandel> do you have to make a account to post it
#3132 [17:44] <Galaxy_2Alex> mausamkandel, Yes.
#3133 [17:44] <Problem> im not sure if i am allowed to give you that informatnon galaxy
#3134 [17:44] <Steven4802_> do not ignore me plz
#3135 [17:45] * Steven4802_ [Steven4802_@notlogged] has quit. (Client Quit)
#3136 [17:45] <Galaxy_2Alex> Problem, Just the username is no problem.
#3137 [17:45] * Steven4802_2 [Steven4802_2@notlogged] has joined #minecrafthelp
#3138 [17:45] <Problem> i have been using my email like it says but no matter what it says i am wrong
#3139 [17:45] <Galaxy_2Alex> Problem, It doesn't disclose any sensitive data.
#3140 [17:45] <Steven4802_2> lets try it again without ignoring
#3141 [17:45] <Galaxy_2Alex> Problem, I need just the Username (the IGN) please.
#3142 [17:45] <Galaxy_2Alex> Steven4802_2, No.
#3143 [17:46] * kevincito [kevincito@notlogged] has quit. (Quit: Web client closed)
#3144 [17:46] <Steven4802_2> im one of Steven4802's friends
#3145 [17:46] <Galaxy_2Alex> Steven4802_2, You're very lucky, I can tell you that.
#3146 [17:46] <Problem> how do i just tell you my name but no one else
#3147 [17:46] <Galaxy_2Alex> Problem, /msg <myusername> <message>
#3148 [17:47] * zomboy [zomboy@notlogged] has joined #minecrafthelp
#3149 [17:47] <mausamkandel> i cant find it!!!!!!!!!!!!!!!!!!!!!!!!!!1
#3150 [17:47] <mausamkandel> where can i write it
#3151 [17:48] <mausamkandel> help1
#3152 [17:48] <mausamkandel> !
#3153 [17:48] <mausamkandel> !
#3154 [17:48] <Galaxy_2Alex> mausamkandel, After you created the account, click on "Create Issue" on the top.
#3155 [17:48] * MRMCSWAGGINGTON [MRMCSWAGGINGTON@notlogged] has joined #minecrafthelp
#3156 [17:48] * zomboy [zomboy@notlogged] has quit. (Client Quit)
#3157 [17:50] <mausamkandel> hang on if i sent it to you i would not get antthing in return ?
#3158 [17:50] <Galaxy_2Alex> mausamkandel, I don't know that for sure, you just have to try.
#3159 [17:50] <mausamkandel> i could make money selling this knowledge
#3160 [17:50] * MRMCSWAGGINGTON [MRMCSWAGGINGTON@notlogged] has quit. (Client Quit)
#3161 [17:50] * glennie3 [glennie3@notlogged] has joined #minecrafthelp
#3162 [17:50] * glennie3 [glennie3@notlogged] has quit. (Client Quit)
#3163 [17:50] <Steven4802_2> dont
#3164 [17:51] * glennie3 [glennie3@notlogged] has joined #minecrafthelp
#3165 [17:51] <Galaxy_2Alex> mausamkandel, You won't have much joy with that.
#3166 [17:51] <Galaxy_2Alex> Problem, Contact Mojang with your transaction ID.
#3167 [17:51] <Galaxy_2Alex> ??> Problem account/trans-id
#3168 [17:51] <Absol> Problem: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3169 [17:51] <mausamkandel> why is that
#3170 [17:51] <Absol> Problem: If you used PaySafeCard, your transaction ID is the card number.
#3171 [17:51] <Galaxy_2Alex> ??> Problem account/send-email
#3172 [17:51] <Absol> Problem: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3173 [17:51] * MRMCSWAGGINGTON [MRMCSWAGGINGTON@notlogged] has joined #minecrafthelp
#3174 [17:52] <mausamkandel> why is that
#3175 [17:52] <Galaxy_2Alex> mausamkandel, The market for that is nonexistant, at least not for something that only affects a few users most likely.
#3176 [17:52] <Galaxy_2Alex> mausamkandel, Reporting it to Mojang gives you the chance of a reward, and the feeling of doing something great.
#3177 [17:52] <glennie3> if send a ticket to mojang because my account is been stolen. how low took them to reply, its over 2 weeks now?
#3178 [17:52] <mausamkandel> i am just a kid
#3179 [17:52] * JUANMATOS606 [JUANMATOS606@notlogged] has quit. (Quit: Web client closed)
#3180 [17:53] <Galaxy_2Alex> glennie3, They are a bit behind on the support tickets, you should receive an answer soon though.
#3181 [17:53] <mausamkandel> i just wanna have something
#3182 [17:53] <Galaxy_2Alex> mausamkandel, Again, I don't know if there is a reward for things like that, but there might be.
#3183 [17:53] <Steven4802_2> no one ignore me
#3184 [17:54] <glennie3> oke thanks, i will wait another few days.
#3185 [17:54] <Galaxy_2Alex> Steven4802_2, Actually, I quite enjpy having a little troll for a bit :)
#3186 [17:54] <Galaxy_2Alex> *enjoy
#3187 [17:54] <Steven4802_2> my friend Steven4802 is staff and its true
#3188 [17:54] <Galaxy_2Alex> Steven4802_2, And what does he do for them?
#3189 [17:54] <mausamkandel> just saying i am not black mailing you
#3190 [17:54] * MRMCSWAGGINGTON [MRMCSWAGGINGTON@notlogged] has quit. (Client Quit)
#3191 [17:54] <Steven4802_2> he helps tell everyone about it
#3192 [17:55] <glennie3> my account name: glennie3 is been stolen, i checked namemc.com to check my account and now the name has been changed to jakeshipton014 thats realy strange.. if been hacked....
#3193 [17:55] <Galaxy_2Alex> mausamkandel, I never had the feeling you would be ^^
#3194 [17:55] <Steven4802_2> but he is not at mojang today
#3195 [17:55] <Galaxy_2Alex> ??> glennie3 account/hacked
#3196 [17:55] <Absol> glennie3: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#3197 [17:55] <Absol> glennie3: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#3198 [17:55] <Galaxy_2Alex> Steven4802_2, So, where does he work? Like which city?
#3199 [17:55] <Steven4802_2> idk yet he didnt tell me
#3200 [17:56] <glennie3> yes my account is hacked, and that dude change the account name to jakeshipton014
#3201 [17:56] <Extreme> !kickban Steven4802_2
#3202 [17:56] * Espercorn kicked Steven4802_2 from #minecrafthelp (Reason: teven4802_2 :(Extreme) No reason given)
#3203 [17:56] <Galaxy_2Alex> glennie3, Follow the instructions Absol gave you.
#3204 [17:56] * Problem [Problem@notlogged] has quit. (Ping timeout: 204 seconds)
#3205 [17:56] <mausamkandel> all that is complicaed can i ust say it in here?
#3206 [17:57] <Galaxy_2Alex> mausamkandel, you can tell me in a PM (/msg <myusername> <message>
#3207 [17:57] <glennie3> i already send mojang a ticket with my trasaction id from buying minecraft
#3208 [17:57] <Galaxy_2Alex> =
#3209 [17:57] <Galaxy_2Alex> gah
#3210 [17:57] <Galaxy_2Alex> glennie3, Wait for them to answer, they are currently behind on support tickets.
#3211 [17:58] <glennie3> how long do you think for them to reply. i send it a week ago
#3212 [17:58] <mausamkandel> where?
#3213 [17:58] <Galaxy_2Alex> glennie3, Their backlog is currently about two weeks.
#3214 [17:59] <mausamkandel> where?
#3215 [17:59] <Galaxy_2Alex> mausamkandel, In this chatroom.
#3216 [17:59] <Galaxy_2Alex> mausamkandel, It's only going to be sent to me.
#3217 [17:59] <glennie3> oke that will be fine!
#3218 [17:59] <Galaxy_2Alex> mausamkandel, /msg <myusername> <message>
#3219 [17:59] <glennie3> thanks for answering my questions
#3220 [17:59] <Galaxy_2Alex> glennie3, No problem, have a nice day!
#3221 [17:59] * jimmy [jimmy@notlogged] has joined #minecrafthelp
#3222 [18:00] <jimmy> 78790304Chen
#3223 [18:00] <Galaxy_2Alex> jimmy, Sorry?
#3224 [18:00] <mausamkandel> here goes my chance of getting a free game and making money#
#3225 [18:00] <mausamkandel> so when i download the trail version
#3226 [18:00] <mausamkandel> for windows 10 beta
#3227 [18:01] <mausamkandel> i get to use the game unlimeted
#3228 [18:01] <mausamkandel> hello?
#3229 [18:01] <mausamkandel> hello??
#3230 [18:01] <Galaxy_2Alex> mausamkandel, Hm, alright... I'll try to get that to the right people, thank you very much :)
#3231 [18:02] * jimmy [jimmy@notlogged] has quit. (Client Quit)
#3232 [18:02] <mausamkandel> and shall i tell you how?
#3233 [18:02] <Galaxy_2Alex> mausamkandel, oh, I thought you can just do that when using the Test Version.
#3234 [18:02] <Galaxy_2Alex> mausamkandel, Yes?
#3235 [18:03] <mausamkandel> so you get given 90 minuets right?
#3236 [18:03] <Galaxy_2Alex> mausamkandel, Yes.
#3237 [18:04] <mausamkandel> before that finishes i cross the game
#3238 [18:04] <mausamkandel> and restart the game
#3239 [18:05] <Galaxy_2Alex> mausamkandel, Do you have to start a new world with each restart?
#3240 [18:05] <mausamkandel> yes
#3241 [18:05] <mausamkandel> you do
#3242 [18:05] <Galaxy_2Alex> mausamkandel, Then it's not a bug.
#3243 [18:05] <mausamkandel> ooooo
#3244 [18:05] <mausamkandel> :(
#3245 [18:05] <mausamkandel> really?
#3246 [18:06] * camipe [camipe@notlogged] has joined #minecrafthelp
#3247 [18:06] <Galaxy_2Alex> mausamkandel, Yes, Minecraft was always very open with its Test Versions.
#3248 [18:06] <mausamkandel> damn
#3249 [18:06] <mausamkandel> so i dont get a reward?
#3250 [18:06] <mausamkandel> naaaa
#3251 [18:06] <mausamkandel> well thax any ways
#3252 [18:06] <Galaxy_2Alex> mausamkandel, No, sorry.
#3253 [18:07] <Galaxy_2Alex> mausamkandel, Thanks for telling us anyway :D
#3254 [18:07] <mausamkandel> and can you help me on something
#3255 [18:07] <Galaxy_2Alex> mausamkandel, I may be able to help you, what is it?
#3256 [18:07] * tyler [tyler@notlogged] has joined #minecrafthelp
#3257 [18:07] <tyler> hello
#3258 [18:08] <Galaxy_2Alex> tyler, Hello.
#3259 [18:08] * tyler is now known as Guest32403
#3260 [18:08] <mausamkandel> i know how to collect the mud but how to throw them and built?
#3261 [18:09] <Galaxy_2Alex> mausamkandel, Sorry, we can't assist with mods here.
#3262 [18:09] <Guest32403> are we getting mods for minecraft xbox 360 and xbox 1
#3263 [18:09] <Galaxy_2Alex> Guest32403, Most likely not.
#3264 [18:09] <mausamkandel> thx and can i contact you
#3265 [18:09] * maria [maria@notlogged] has joined #minecrafthelp
#3266 [18:09] <Galaxy_2Alex> mausamkandel, About what?
#3267 [18:09] <mausamkandel> if i do find anything
#3268 [18:09] <Guest32403> why
#3269 [18:09] <Galaxy_2Alex> mausamkandel, Yes, sure, I'm basically here all the time.
#3270 [18:10] <mausamkandel> i sent 1 hour trying to contact minecraft
#3271 [18:10] <Galaxy_2Alex> Guest32403, It would be a security issue since mods can also technically harm your system.
#3272 [18:11] <Guest32403> i was just wondering if mods are coming to minecraft xbox 360 and xbox 1
#3273 [18:11] <Galaxy_2Alex> Guest32403, Most likely now.
#3274 [18:11] <mausamkandel> well remember me mausamkandel i will be back with a real bug next time :D thx alex
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#3277 [18:11] <Galaxy_2Alex> mausamkandel, No problem, and have a nice day :)
#3278 [18:11] <mausamkandel> you too byr
#3279 [18:11] <mausamkandel> e
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#3287 [18:15] <Darkar_DeWitt> http://paste.ubuntu.com/12003595/
#3288 [18:15] * TowelNinja [TowelNinja@notlogged] has joined #minecrafthelp
#3289 [18:15] <TowelNinja> When ever I go home and try to connect to any server (BESIDES LIFEBOAT) it always says "Cannot Connect To Server". But what's weird is that when I go to a different wifi network I can join the server. I don't think this is a wifi problem because my internet works at home. Thank you and Please Help! -towelninjaa :3
#3290 [18:15] <Galaxy_2Alex> Darkar_DeWitt, One moment.
#3291 [18:16] <Galaxy_2Alex> TowelNinja, Can you connect to "mctest.ae97.net" with the first Wifi?
#3292 [18:16] <Galaxy_2Alex> TowelNinja, Yes, it's a server.
#3293 [18:16] * quirobert [quirobert@notlogged] has joined #minecrafthelp
#3294 [18:16] <TowelNinja> Yes
#3295 [18:17] <TowelNinja> Wait let me try
#3296 [18:17] <Galaxy_2Alex> Darkar_DeWitt, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware.
#3297 [18:17] <TowelNinja> What is the port
#3298 [18:17] <Galaxy_2Alex> TowelNinja, default (25565)
#3299 [18:18] * quirobert [quirobert@notlogged] has quit. (Client Quit)
#3300 [18:18] <Darkar_DeWitt> ok, thanks
#3301 [18:19] <TowelNinja> No it does not connect
#3302 [18:19] <Galaxy_2Alex> TowelNinja, What's the exact error?
#3303 [18:19] * matheus [matheus@notlogged] has joined #minecrafthelp
#3304 [18:19] * Darkar_DeWitt [Darkar_DeWitt@notlogged] has quit. (Client Quit)
#3305 [18:19] <TowelNinja> It just says cannot connect to world
#3306 [18:20] <Galaxy_2Alex> TowelNinja, Are you on the Pocket Edition?
#3307 [18:20] <TowelNinja> Yes
#3308 [18:20] <TowelNinja> Yes
#3309 [18:20] * matheus [matheus@notlogged] has left #minecrafthelp
#3310 [18:20] <Galaxy_2Alex> TowelNinja, Ah, right, sorry about that.
#3311 [18:21] <TowelNinja> It's all good
#3312 [18:21] <TowelNinja> So how do I fix it?
#3313 [18:21] <Galaxy_2Alex> TowelNinja, We cannot really offer support for the Pocket Edition here, you can try to get support here: http://www.minecraftforum.net/forums/support/minecraft-pocket-edition-support
#3314 [18:21] <TowelNinja> Ok thx Galaxy 2alex :3
#3315 [18:21] <Galaxy_2Alex> TowelNinja, Sorry, and have a nice day
#3316 [18:25] * brayan [brayan@notlogged] has joined #minecrafthelp
#3317 [18:25] * CharelMC [CharelMC@notlogged] has joined #minecrafthelp
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#3319 [18:25] * Towelninja [Towelninja@notlogged] has joined #minecrafthelp
#3320 [18:26] <Towelninja> Where do I go for mincraft pocket edition help ?? Lol
#3321 [18:26] <Galaxy_2Alex> Towelninja, http://www.minecraftforum.net/forums/support/minecraft-pocket-edition-support
#3322 [18:26] <Towelninja> Oh hey Galaxy! And thx lol
#3323 [18:26] <CharelMC> what about for normal minecraft but on a windows 10 operating system
#3324 [18:27] <Galaxy_2Alex> CharelMC, Works like on previous Windows Versions.
#3325 [18:27] <Galaxy_2Alex> CharelMC, You can still play the regular PC Edition on Windows 10.
#3326 [18:27] <CharelMC> it says my graphics card is outdated
#3327 [18:27] <Galaxy_2Alex> CharelMC, Do you have a link to your DxDiag?
#3328 [18:27] <CharelMC> give me one sec and ill make one
#3329 [18:28] * GThornton [GThornton@notlogged] has joined #minecrafthelp
#3330 [18:28] * GThornton [GThornton@notlogged] has quit. (Client Quit)
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#3332 [18:29] <CharelMC> ok i got it
#3333 [18:29] <CharelMC> are you still there?
#3334 [18:30] <Galaxy_2Alex> CharelMC, Yes, I am waiting for the link.
#3335 [18:30] <CharelMC> http://paste.ubuntu.com/12003654/
#3336 [18:30] * brayan [brayan@notlogged] has quit. (Quit: Web client closed)
#3337 [18:30] <CharelMC> k thanks
#3338 [18:30] <Galaxy_2Alex> CharelMC, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware.
#3339 [18:31] * GThornton [GThornton@notlogged] has quit. (Client Quit)
#3340 [18:31] * GThornton [GThornton@notlogged] has joined #minecrafthelp
#3341 [18:31] <GThornton> heloo
#3342 [18:31] <Galaxy_2Alex> GThornton, Hello
#3343 [18:32] <GThornton> i have a question on png files
#3344 [18:32] <Galaxy_2Alex> GThornton, And I may or may not be able to answer it.
#3345 [18:32] <GThornton> my png files from minecraft are pictures of parts of maps
#3346 [18:32] * Towelninja [Towelninja@notlogged] has quit. (Ping timeout: 204 seconds)
#3347 [18:32] <GThornton> i want to know if i can delete them
#3348 [18:33] <GThornton> because i am trying to free up as much space as possible for my new steam games
#3349 [18:33] <Galaxy_2Alex> GThornton, Maps are not stored in .png files.
#3350 [18:33] <Galaxy_2Alex> GThornton, You should be save to delete them.
#3351 [18:33] <GThornton> well when i click the png file it shows a chance of a minecraft map
#3352 [18:33] <Galaxy_2Alex> GThornton, In which folder?
#3353 [18:33] <GThornton> chunck*
#3354 [18:34] <GThornton> in my images folder on my mac
#3355 [18:34] <Galaxy_2Alex> GThornton, Yes, you are completely safe to delete them, they have nothing to do with Minecraft itself.
#3356 [18:34] <GThornton> ok
#3357 [18:34] <GThornton> why are they there?
#3358 [18:35] <Galaxy_2Alex> GThornton, You may have downloaded them at some point
#3359 [18:35] <GThornton> oh
#3360 [18:35] <GThornton> because i have like 10,000 of them... no joke
#3361 [18:35] <Galaxy_2Alex> GThornton, Could you upload one of those please to imgur?
#3362 [18:35] <Galaxy_2Alex> ??> GThornton imgur
#3363 [18:35] <Absol> GThornton: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#3364 [18:35] * CharelMC [CharelMC@notlogged] has quit. (Ping timeout: 204 seconds)
#3365 [18:36] <GThornton> ok let me check it out
#3366 [18:36] <GThornton> so i click the link?
#3367 [18:37] * eevee33163 [eevee33163@notlogged] has joined #minecrafthelp
#3368 [18:37] <Galaxy_2Alex> GThornton, Go to imgur.com, click on "upload images", then "browse your computer", go to the pictures folder and select one of the .pngs. Then start the upload and after that's done, please give me the link to the picture.
#3369 [18:38] <GThornton> http://imgur.com/KCaqLDc
#3370 [18:38] * Darka_Games [Darka_Games@notlogged] has joined #minecrafthelp
#3371 [18:38] <GThornton> i hope thats it
#3372 [18:38] <Galaxy_2Alex> GThornton, Oh, have you ever used JourneyMap?
#3373 [18:39] <Galaxy_2Alex> GThornton, Or any other map mod for Minecraft?
#3374 [18:39] * matheus [matheus@notlogged] has joined #minecrafthelp
#3375 [18:39] <GThornton> whats that?
#3376 [18:39] <eevee33163> So I just resently reset my laptop a couple of days ago, Today when i tried to play minecraft when i log onto any server I spawn in a area that has no land and i eventually time out
#3377 [18:39] <Galaxy_2Alex> eevee33163, Does it also happen on mctest.ae97.net?
#3378 [18:39] <GThornton> if you mean mods, i have ft. and technic...
#3379 [18:39] * matheus [matheus@notlogged] has quit. (Client Quit)
#3380 [18:40] <GThornton> ftb*
#3381 [18:40] <eevee33163> Is that a minecraft ip?
#3382 [18:40] <Galaxy_2Alex> GThornton, Yes, that comes from the minimap mod from FTB and/or Technic.
#3383 [18:40] <eevee33163> or a website
#3384 [18:40] <Galaxy_2Alex> eevee33163, Yes.
#3385 [18:40] <Galaxy_2Alex> eevee33163, Server.
#3386 [18:40] <eevee33163> ok let me test it out
#3387 [18:40] <GThornton> ok so i can delete them no problem?
#3388 [18:40] <Galaxy_2Alex> GThornton, You can savely delete those, yes.
#3389 [18:40] <GThornton> thankyou so much
#3390 [18:40] * Darka_Games_ [Darka_Games_@notlogged] has joined #minecrafthelp
#3391 [18:40] <GThornton> very big help
#3392 [18:40] <Darka_Games_> Hello i need help
#3393 [18:40] <GThornton> goodbye
#3394 [18:41] <Galaxy_2Alex> GThornton, Bye, have a nice day
#3395 [18:41] * Darka_Games [Darka_Games@notlogged] has quit. (Client Quit)
#3396 [18:41] <Galaxy_2Alex> 11 seconds is not enough to provide help >.>
#3397 [18:41] <Darka_Games_> Hello ?
#3398 [18:41] <Galaxy_2Alex> Darka_Games_, Oh, sorry.
#3399 [18:41] <Galaxy_2Alex> ??> Darka_Games_ ask
#3400 [18:41] <Absol> Darka_Games_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#3401 [18:41] <Absol> Darka_Games_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#3402 [18:42] <Darka_Games_> If you excuse my English is very basic
#3403 [18:42] <Darka_Games_> Sorry
#3404 [18:42] <eevee33163> The server worked
#3405 [18:42] <Galaxy_2Alex> Darka_Games_, I'll do my best to provide the best help I can :)
#3406 [18:42] <Darka_Games_> It's about my drivers
#3407 [18:42] <Galaxy_2Alex> eevee33163, The issue is on the servers you are trying to connect to, contact their administrators.
#3408 [18:42] <Galaxy_2Alex> Darka_Games_, Do you have a link to your DxDiag?
#3409 [18:43] <eevee33163> but the thing is it is on all the servers
#3410 [18:43] * XADT [XADT@notlogged] has joined #minecrafthelp
#3411 [18:43] <Darka_Games_> this is my link http://paste.ubuntu.com/12003679/
#3412 [18:43] <eevee33163> on my server list
#3413 [18:43] <Galaxy_2Alex> eevee33163, All servers are using unsupported modifications, we cannot assist with issues with them, sorry.
#3414 [18:43] <Galaxy_2Alex> Darka_Games_, Alright, one moment.
#3415 [18:43] <Darka_Games_> Ok
#3416 [18:44] * iNeoNox [iNeoNox@notlogged] has joined #minecrafthelp
#3417 [18:44] <XADT> can someone help me? my minecraft username is XADT, i changed my password a while back and then i forgot it, ive tried to reset it but i also dont know which email i used, someone please help?
#3418 [18:44] <Galaxy_2Alex> Darka_Games_, Download and Install this driver: https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#3419 [18:44] <Galaxy_2Alex> XADT, Contact Mojang with your transaction ID.
#3420 [18:44] <Galaxy_2Alex> ??> XADT account/trans-id
#3421 [18:44] <Absol> XADT: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3422 [18:44] <Absol> XADT: If you used PaySafeCard, your transaction ID is the card number.
#3423 [18:44] <Galaxy_2Alex> ??> XADT account/send-email
#3424 [18:44] <Absol> XADT: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3425 [18:44] <eevee33163> I have also gotten this error, java.lang.NullPointerException: group
#3426 [18:45] <Galaxy_2Alex> eevee33163, Oh wait, what Antivirus program are you using?
#3427 [18:45] <eevee33163> I currently have to anti virus
#3428 [18:45] <Darka_Games_> Oh thank you very much
#3429 [18:45] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#3430 [18:45] <eevee33163> *no
#3431 [18:45] <iNeoNox> hey guys, if i start the mc launcher the following message comes up: Problem copying with the following error code: 5
#3432 [18:45] <Galaxy_2Alex> ??> eevee33163 tools/hjt
#3433 [18:45] <Absol> eevee33163: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3434 [18:45] <Absol> eevee33163: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3435 [18:45] <iNeoNox> can someone help me?
#3436 [18:45] <Darka_Games_> My antivirus is avast
#3437 [18:46] <XADT> wait
#3438 [18:46] <Galaxy_2Alex> iNeoNox, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#3439 [18:46] <Darka_Games_> Thanks Galaxy bye
#3440 [18:46] <XADT> if i dont know the credit card i paid it on because i paid for it a long long time ago, can i still get the password
#3441 [18:46] <Galaxy_2Alex> Darka_Games_, Bye, have anice day
#3442 [18:46] <eevee33163> what does tools/hjt mean
#3443 [18:46] <Darka_Games_> :)
#3444 [18:46] <Galaxy_2Alex> eevee33163, Ignore messages starting with ??>, and follow the instructions from Absol starting with your username.
#3445 [18:47] <Galaxy_2Alex> XADT, You will only receive account support with the transaction ID. There are ways to recover it:
#3446 [18:47] * smylie0117 [smylie0117@notlogged] has joined #minecrafthelp
#3447 [18:47] <Galaxy_2Alex> ??> XADT account/trans-id/skrill
#3448 [18:47] <Absol> XADT: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#3449 [18:47] <Absol> XADT: If you need to recover your transaction ID from this service, you will need to contact Skrill: https://help.skrill.com/en/SpeakToSkrill
#3450 [18:48] <XADT> yes i know, but can i get the transaction ID if i dont know the credit card i used
#3451 [18:48] <Galaxy_2Alex> XADT, ...no, as far as I know, you need the actual credit card information to receive the transaction ID.
#3452 [18:49] <Galaxy_2Alex> XADT, Sorry, but you will not be able to receive account support.
#3453 [18:49] <smylie0117> can anyone help me. i havent played minecraft in about 2 months and i wanted to try and play crazy craft and i needed to verify my account and i tried but it wouldnt let me login so i changed my password and it still didnt work so i tried again with no avail, i then switched te email to a different email and tried again and it didnt work any suggestions???
#3454 [18:49] <Galaxy_2Alex> smylie0117, ...crazy craft?
#3455 [18:49] <smylie0117> the mod pack
#3456 [18:50] <Galaxy_2Alex> smylie0117, Ah, yes, sorry.
#3457 [18:50] <smylie0117> np
#3458 [18:50] * Darka_Games_ [Darka_Games_@notlogged] has quit. (Quit: Web client closed)
#3459 [18:50] <Galaxy_2Alex> smylie0117, Contact Mojang with your transaction ID.
#3460 [18:50] <Galaxy_2Alex> ??> smylie0117 account/trans-id
#3461 [18:50] <eevee33163> When I started up HijackThis it has a error
#3462 [18:50] <Absol> smylie0117: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3463 [18:50] <Absol> smylie0117: If you used PaySafeCard, your transaction ID is the card number.
#3464 [18:50] <Galaxy_2Alex> ??> smylie0117 account/send-email
#3465 [18:50] <Absol> smylie0117: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3466 [18:50] <Galaxy_2Alex> eevee33163, That error can be ignored.
#3467 [18:50] * mobmixergirl [mobmixergirl@notlogged] has joined #minecrafthelp
#3468 [18:51] <eevee33163> when I press ok it opens up a notepad
#3469 [18:51] <smylie0117> i did. but they said it will take like 3 months to respond
#3470 [18:51] <Galaxy_2Alex> eevee33163, Continue following Absol's instructions.
#3471 [18:51] * mobmixergirl [mobmixergirl@notlogged] has joined #minecrafthelp
#3472 [18:51] * Carlos [Carlos@notlogged] has joined #minecrafthelp
#3473 [18:51] <Galaxy_2Alex> smylie0117, a bit more than two weeks is the usual response time at the moment.
#3474 [18:51] * kyhole [kyhole@notlogged] has joined #minecrafthelp
#3475 [18:51] <Galaxy_2Alex> smylie0117, You will have to wait for them to answer, there is nothing this channel can do for you, sorry.
#3476 [18:52] <smylie0117> ok thx
#3477 [18:52] <eevee33163> http://paste.ubuntu.com/12003737/
#3478 [18:54] * smylie0117 [smylie0117@notlogged] has quit. (Quit: Web client closed)
#3479 [18:54] <Galaxy_2Alex> eevee33163, Do you have any other systems in your house that use the same Internet connection? If so, do the servers work on them?
#3480 [18:54] <eevee33163> no my laptop is the only laptop/ computer in my house
#3481 [18:54] * XADT [XADT@notlogged] has quit. (Quit: Web client closed)
#3482 [18:54] * mobmixergirl [mobmixergirl@notlogged] has quit. (Client Quit)
#3483 [18:55] <Galaxy_2Alex> eevee33163, Try restarting the router.
#3484 [18:55] * Allen_ [Allen_@notlogged] has joined #minecrafthelp
#3485 [18:55] <eevee33163> ok
#3486 [18:55] * jordan1794 [jordan1794@notlogged] has joined #minecrafthelp
#3487 [18:55] <jordan1794> Need help with server running on windows 10
#3488 [18:55] <Galaxy_2Alex> jordan1794, What's the issue?
#3489 [18:55] <jordan1794> My internet is bad for the moment, so my friend is running it instead of me
#3490 [18:56] <jordan1794> She says when she launches it she cant connect to it
#3491 [18:56] <jordan1794> The server window keeps throwing the "cant keep up" message
#3492 [18:56] <Galaxy_2Alex> jordan1794, Maybe her system cannot keep up with both the server and the client.
#3493 [18:56] <Galaxy_2Alex> jordan1794, Servers can sometimes tike quite a bit of performance.
#3494 [18:56] * iNeoNox [iNeoNox@notlogged] has quit. (Quit: Web client closed)
#3495 [18:56] <Galaxy_2Alex> *take
#3496 [18:56] <jordan1794> We were both playing on it yesterday before she updated to windows 10
#3497 [18:57] <jordan1794> It's not pretty for sure, but it ran it fine with windows 7 on her system
#3498 [18:57] <Allen_> I cant find my driver when I try my diver update utility it says no updates found
#3499 [18:57] <Galaxy_2Alex> Allen_, Do you have a link to your DxDiag?
#3500 [18:57] <Allen_> http://paste.ubuntu.com/12003738/
#3501 [18:57] <Galaxy_2Alex> jordan1794, Hm... does she use a laptop?
#3502 [18:57] <Galaxy_2Alex> Allen_, One moment
#3503 [18:57] <jordan1794> Yeah lol
#3504 [18:57] <jordan1794> Like I said, normally I run it
#3505 [18:57] <jordan1794> But my internet is terribad
#3506 [18:58] <jordan1794> For another week or so
#3507 [18:58] <Galaxy_2Alex> Allen_, I need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#3508 [18:58] <jordan1794> The only time my 4790k had trouble was with 10 people all running in random directions haha
#3509 [18:58] * eevee33163 [eevee33163@notlogged] has quit. (Ping timeout: 204 seconds)
#3510 [18:58] <Galaxy_2Alex> jordan1794, She should make sure that here graphics card drivers are up-to-date.
#3511 [18:58] <Allen_> nothing is popping up
#3512 [18:58] <jordan1794> That's a good point actually
#3513 [18:58] <Galaxy_2Alex> jordan1794, Not even a massive server can keep up with that. Java has its limits.
#3514 [18:59] <Galaxy_2Alex> Allen_, ...mggg, one moment.
#3515 [18:59] <Galaxy_2Alex> *mhhh
#3516 [18:59] <jordan1794> She is working now, I'm heading over later to see the issue in person
#3517 [18:59] * eevee33163 [eevee33163@notlogged] has joined #minecrafthelp
#3518 [18:59] <eevee33163> ok I reset my router
#3519 [18:59] <jordan1794> Ok, well thanks...that gives me something to add to the checklist
#3520 [18:59] * Zyferus [Zyferus@notlogged] has quit. (Remote host closed the connection)
#3521 [18:59] <jordan1794> Seeing as how the router runs, and its only her client that cant connect a graphics driver could definitely be the issue
#3522 [18:59] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#3523 [19:00] <jordan1794> the server* no idea where I got router from xD
#3524 [19:00] <Galaxy_2Alex> jordan1794, Maybe also check the Task-Manager if anything else is taking up a lot of performance as well.
#3525 [19:00] <jordan1794> Must have read the previous post
#3526 [19:00] <Galaxy_2Alex> eevee33163, Does it work now?
#3527 [19:00] <eevee33163> let me see
#3528 [19:00] <Galaxy_2Alex> Allen_, In Windows, search for and open HP Support Assistant. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab.
#3529 [19:00] <jordan1794> Thanks for the help! That was very quick and easy
#3530 [19:01] <jordan1794> Do you work for Mojang, or just a very helpful person?
#3531 [19:01] <Galaxy_2Alex> jordan1794, Just a very helpful person :)
#3532 [19:01] <jordan1794> Well, keep being awesome then! :D
#3533 [19:01] <jordan1794> Goodbye
#3534 [19:01] <Galaxy_2Alex> jordan1794, Thank you, and you have a nice day ^^
#3535 [19:01] * jordan1794 [jordan1794@notlogged] has quit. (Quit: Web client closed)
#3536 [19:03] <Allen_> its 700-214
#3537 [19:03] <Galaxy_2Alex> Allen_, ...oh, it's a desktop?
#3538 [19:03] <Allen_> ys
#3539 [19:03] <Allen_> yes*
#3540 [19:04] <Galaxy_2Alex> Allen_, Oh, excuse me then for wasting your time :X
#3541 [19:04] * eevee33163_ [eevee33163_@notlogged] has joined #minecrafthelp
#3542 [19:04] <Galaxy_2Alex> Allen_, One moment, I'll get the drivers.
#3543 [19:04] * eevee33163 [eevee33163@notlogged] has quit. (Ping timeout: 204 seconds)
#3544 [19:04] <eevee33163_> Galaxy_2Alex it timed out again
#3545 [19:04] <Galaxy_2Alex> Allen_, Download and Install this driver (.exe): https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit
#3546 [19:05] <Galaxy_2Alex> eevee33163_, And it still works on the testserver I gave you?
#3547 [19:05] * Clock [Clock@notlogged] has quit. (Read error: Connection reset by peer)
#3548 [19:05] <eevee33163_> it works
#3549 [19:06] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#3550 [19:06] <Allen_> galaxy when i click on .exe it says page not found
#3551 [19:06] <Galaxy_2Alex> eevee33163_, What happens if you connect to 78.46.100.170:25588 ?
#3552 [19:07] * Darka_Games [Darka_Games@notlogged] has joined #minecrafthelp
#3553 [19:07] <Darka_Games> Hello galaxy
#3554 [19:07] <Galaxy_2Alex> Allen_, Oh for f... Alright, in Windows 10, go to "Settings" > "Update & Security" > Windows Updates, check for any new updates and install them all.
#3555 [19:07] <Galaxy_2Alex> Darka_Games, Hello.
#3556 [19:08] <Darka_Games> The driver did not run
#3557 [19:08] <eevee33163_> It says that I am not whitelisted
#3558 [19:08] <Galaxy_2Alex> Darka_Games, Did you install it?
#3559 [19:08] <Galaxy_2Alex> eevee33163_, Mhhh, alright, that means the issue is an issue we are not really responsible for... it's nothing we can help you with, you will have to try to contact the server owners.
#3560 [19:09] * bob [bob@notlogged] has joined #minecrafthelp
#3561 [19:09] <Darka_Games> Yeah, install and reboot
#3562 [19:09] <Allen_> galaxy will that fix everything?
#3563 [19:09] <Galaxy_2Alex> Allen_, I hope it will.
#3564 [19:09] <Extreme> Allen_: Did you check Windows update?
#3565 [19:09] * bob is now known as Guest62121
#3566 [19:09] <Allen_> yes it said nothing
#3567 [19:09] <eevee33163_> btw minecraft worked before on the same laptop i am using right now
#3568 [19:10] <Allen_> but the update & security one says i have alot of updates to do
#3569 [19:10] <Galaxy_2Alex> Allen_, Yes, those are most likely the drivers.
#3570 [19:10] <Darka_Games> What do I do?
#3571 [19:10] <Allen_> alright galaxy your a great person, thanks
#3572 [19:11] <Allen_> i think everything is fixed
#3573 [19:11] <Galaxy_2Alex> Darka_Games, Mhh... it seems like your system is too old to run Minecraft.
#3574 [19:11] <Galaxy_2Alex> Darka_Games, Mhh... it seems like your system is too old to run Minecraft.
#3575 [19:11] * Guest62121 [Guest62121@notlogged] has left #minecrafthelp
#3576 [19:11] * Allen_ [Allen_@notlogged] has quit. (Quit: Web client closed)
#3577 [19:11] <Darka_Games> Galaxy hace una semana corrria minecraft
#3578 [19:12] <Darka_Games> Oh sorry I did not put it in the translator
#3579 [19:12] <Darka_Games> Minecraft ran a week ago
#3580 [19:12] <Galaxy_2Alex> Darka_Games, Yes, it seems odd since I've seen it working on similar machines.
#3581 [19:12] <Galaxy_2Alex> Darka_Games, Did you change anything since it worked the last time?
#3582 [19:13] * bob [bob@notlogged] has joined #minecrafthelp
#3583 [19:13] * bob is now known as Guest99400
#3584 [19:13] <Darka_Games> The format
#3585 [19:14] <Guest99400> have mac book pro and worked fine but now when i click on play screen goes blank?
#3586 [19:14] * kyhole [kyhole@notlogged] has quit. (Ping timeout: 204 seconds)
#3587 [19:14] <Darka_Games> Galaxy, Since format the computer does not run my minecraft
#3588 [19:14] <Galaxy_2Alex> Guest99400, Upgrade your OSX.
#3589 [19:14] <Galaxy_2Alex> Darka_Games, Hm, alright, let's try something.
#3590 [19:15] <Darka_Games> what ?
#3591 [19:15] <Galaxy_2Alex> Darka_Games, Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.‌
#3592 [19:15] <Galaxy_2Alex> Darka_Games, Eh, ignore that "Picture of the Start button" part.
#3593 [19:16] * Cocoaber [Cocoaber@notlogged] has joined #minecrafthelp
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#3595 [19:16] <Guest99400> ok ill try that
#3596 [19:16] <Darka_Games> I do not understand
#3597 [19:17] <Galaxy_2Alex> Darka_Games, ...let's the the language-friendly way.
#3598 [19:17] <Guest99400> i have sound but no picture
#3599 [19:17] <Galaxy_2Alex> Darka_Games, Press "Win + R" on your keyboard, then enter "devmgmt.msc", and press enter.
#3600 [19:17] <Galaxy_2Alex> Guest99400, Upgrade your OSX.
#3601 [19:17] <Galaxy_2Alex> ??> Guest99400 osx/software-update
#3602 [19:18] <Galaxy_2Alex> ??> Guest99400 mac/software-update
#3603 [19:18] <Absol> Guest99400: You need to install all available Software Updates available for your Mac.
#3604 [19:18] <Absol> Guest99400: To do so, click the Apple icon in the top left of the screen, and click Software Update. Continue to install updates until there are none.
#3605 [19:18] <Darka_Games> Galaxy ready
#3606 [19:18] <Darka_Games> sorry
#3607 [19:18] <Darka_Games> that is not well understood
#3608 [19:18] <Galaxy_2Alex> Darka_Games, Right, I'll try to be as descriptive as possible.
#3609 [19:18] <Darka_Games> xd
#3610 [19:19] <Galaxy_2Alex> Darka_Games, Were you able to open the Device Manager?
#3611 [19:19] <Darka_Games> Ok thanks
#3612 [19:19] <Darka_Games> Yes
#3613 [19:19] * gong [gong@notlogged] has joined #minecrafthelp
#3614 [19:19] <gong> need help with map issue on ps4.
#3615 [19:19] <Darka_Games> The software upgrade and try contralador
#3616 [19:20] <mattym> gong, What is the issue?
#3617 [19:20] <Galaxy_2Alex> Darka_Games, Okay, now expand the menu named "Display Adaports" (looks like this: http://i.imgur.com/vptPc8W.png)
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#3619 [19:20] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 189 seconds)
#3620 [19:21] <Galaxy_2Alex> Darka_Games, There should be something with "Intel G31/G33" in there.
#3621 [19:21] <Darka_Games> Yes its right
#3622 [19:22] <Galaxy_2Alex> Darka_Games, Right-click that, and select the first option.
#3623 [19:22] <Galaxy_2Alex> Darka_Games, It should come up with a window, correct?
#3624 [19:22] <Darka_Games> Yes
#3625 [19:23] <Galaxy_2Alex> Darka_Games, Select the bottom of the two options.
#3626 [19:23] <Darka_Games> It says already installed the best drivers
#3627 [19:23] <Galaxy_2Alex> Darka_Games, ...mhhh, that failed...
#3628 [19:24] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#3629 [19:24] <Darka_Games> One moment
#3630 [19:24] * psychicpapers [psychicpapers@notlogged] has joined #minecrafthelp
#3631 [19:24] <Darka_Games> I think I did something wrong
#3632 [19:24] <Darka_Games> I choose the second option?
#3633 [19:25] <Darka_Games> Galaxy ?
#3634 [19:25] <Galaxy_2Alex> Darka_Games, Yes.
#3635 [19:25] <Darka_Games> Oh ok sorry
#3636 [19:25] <Darka_Games> continue please
#3637 [19:25] <Galaxy_2Alex> Darka_Games, Alright, then you should be able to browse for a folder.
#3638 [19:25] <Darka_Games> yES ALLRIGHT
#3639 [19:26] <Galaxy_2Alex> Darka_Games, Select the folder you have your graphics card driver downloaded to (most likely your Downloads Folder) and press Next.
#3640 [19:26] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#3641 [19:26] <psychicpapers> Im trying to buy an account but it wont take my card. its just a regular prepaid visa. is there any particular reason why that wouldnt work?
#3642 [19:26] <Galaxy_2Alex> psychicpapers, You cannot use prepaid credit cards to buy Minecraft, sorry.
#3643 [19:27] <Darka_Games> Ok
#3644 [19:27] <psychicpapers> ahh
#3645 [19:27] * Gregory [Gregory@notlogged] has joined #minecrafthelp
#3646 [19:27] <Galaxy_2Alex> Darka_Games, What does it say now?
#3647 [19:28] <Darka_Games> Already installed the best software
#3648 [19:28] <Galaxy_2Alex> Darka_Games, Gahh...
#3649 [19:28] <Galaxy_2Alex> Darka_Games, I'm running out of ideas now :|
#3650 [19:29] * Bonesdoesmc [Bonesdoesmc@notlogged] has joined #minecrafthelp
#3651 [19:29] <Galaxy_2Alex> Darka_Games, And another problem is that it's 2:30 AM here and I really want to go to bed...
#3652 [19:29] <Darka_Games> Galaxy thank you very much for your help haverte regret wasted time my English low
#3653 [19:29] * Carlos [Carlos@notlogged] has quit. (Quit: So long, and thanks for all the fish.)
#3654 [19:29] <Gregory> Hi there. I have a problem with recovering one of my minecraft accounts. I bought the game about two years ago and registered with the e-mail gregorgeous@live.com. when I try to recover my account via the said e-mail address, I was told an e-mail has been sent to my e-mail address. but when I checked my e-mail, I have received nothing from Mojang. I then tried to buy a new copy via the same e-mail, and it tells me the e-mail account
#3655 [19:29] <Darka_Games> No problem galxy
#3656 [19:29] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 202 seconds)
#3657 [19:30] <Galaxy_2Alex> Gregory, Contact Mojang with your transaction ID.
#3658 [19:30] <Galaxy_2Alex> ??> Gregory account/trans-id
#3659 [19:30] <Absol> Gregory: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3660 [19:30] <Absol> Gregory: If you used PaySafeCard, your transaction ID is the card number.
#3661 [19:30] <Galaxy_2Alex> ??> Gregory account/send-email
#3662 [19:30] <Absol> Gregory: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3663 [19:30] <Darka_Games> Galaxy, Note that you attended me in a good way and did a good deed
#3664 [19:30] <Galaxy_2Alex> Darka_Games, Thank you, and sorrry I couldn't fix your problem :(
#3665 [19:30] <Gregory> thank you galaxy
#3666 [19:31] <Gregory> but my e-mail account no longer has my transaction ID
#3667 [19:31] <Darka_Games> Galaxy , do not worry
#3668 [19:31] <Galaxy_2Alex> Gregory, When and how did you pay for Minecraft?
#3669 [19:31] <Gregory> I do still have my credit card that i've bought the minecraft account with
#3670 [19:31] <Gregory> I used my credit card
#3671 [19:31] <Galaxy_2Alex> Gregory, When?
#3672 [19:31] <Darka_Games> Thanks you !! good night :)
#3673 [19:31] <Galaxy_2Alex> Gregory, Just roughly
#3674 [19:31] <Gregory> I've bought 3 copies of it via the same card
#3675 [19:31] <Gregory> it was rougly 2 years ago
#3676 [19:32] <Gregory> i can provide you with my other 2 accounts if needed
#3677 [19:32] <Gregory> I am still able to log into both of them
#3678 [19:32] <Galaxy_2Alex> ??> Gregory account/trans-id/skrill
#3679 [19:32] <Absol> Gregory: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#3680 [19:32] <Absol> Gregory: If you need to recover your transaction ID from this service, you will need to contact Skrill: https://help.skrill.com/en/SpeakToSkrill
#3681 [19:32] <Galaxy_2Alex> Gregory, This is how you recover your transaction ID for that account.
#3682 [19:32] <Bonesdoesmc> Does Someone Know What This Error Means Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#3683 [19:32] <Galaxy_2Alex> ??> Bonesdoesmc launcher/game-output
#3684 [19:32] <Absol> Bonesdoesmc: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#3685 [19:32] <Absol> Bonesdoesmc: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3686 [19:33] * Darka_Games [Darka_Games@notlogged] has quit. (Quit: Web client closed)
#3687 [19:34] <Gregory> galaxy, do i type account/trans-id/skrill into my browser?
#3688 [19:34] <Gregory> or is it after mojang.com
#3689 [19:34] <mattym> Gregory, No, follow the instructions from Absol
#3690 [19:34] <Bonesdoesmc> Absol http://paste.ubuntu.com/12003929/
#3691 [19:35] <mattym> Bonesdoesmc, First lets try a local file restor
#3692 [19:35] <Bonesdoesmc> ok
#3693 [19:35] <mattym> ??> Bonesdoesmc win/reinst
#3694 [19:35] <Absol> Bonesdoesmc: You may need to reinstall the locally installed files that Minecraft puts into place.
#3695 [19:35] <Absol> Bonesdoesmc: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3696 [19:35] <mattym> Bonesdoesmc, Follow the info from Absol ^
#3697 [19:35] <Gregory> would it be ok to call them?
#3698 [19:36] <mattym> Gregory, If you can call skrill then yes, as your purchase was probably routed through them, and they should be able to find your tran-id
#3699 [19:37] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#3700 [19:38] * psychicpapers [psychicpapers@notlogged] has quit. (Quit: Web client closed)
#3701 [19:38] <Gregory> okay.
#3702 [19:38] <Gregory> thank you very much for your help guys
#3703 [19:38] <Gregory> appreciate it :)
#3704 [19:39] <mattym> Gregory, YW, hopefully they can help you with the ID
#3705 [19:40] <Bonesdoesmc> Absol and mattym it still gives me this error Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#3706 [19:41] <mattym> Bonesdoesmc, Can you give me a paste link with the new crash
#3707 [19:42] <Bonesdoesmc> http://paste.ubuntu.com/12003960/
#3708 [19:42] <mattym> Bonesdoesmc, Ok, now can you get me one of this file on your computer C:\Users\Brad\AppData\Roaming\.minecraft\hs_err_pid9964.log
#3709 [19:43] <Bonesdoesmc> http://paste.ubuntu.com/12003966/
#3710 [19:43] <mattym> Bonesdoesmc, Ok one moment
#3711 [19:44] <Bonesdoesmc> ok
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#3714 [19:44] <mattym> ??> Bonesdoesmc win/dxdiag
#3715 [19:45] <Absol> Bonesdoesmc: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#3717 [19:45] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#3718 [19:45] <mattym> Bonesdoesmc, Check the info in the link from Absol, follow along and get me a link to your dxdiag report
#3719 [19:45] <kohara19> I have redeemed my windows 10 beta key but it it still 10 dollars in the windows store
#3720 [19:46] <mattym> kohara19, In the Windows Store, make sure that you are logged in, if you are logged in already, make sure it is with the account you redeemed it on
#3721 [19:47] <Bonesdoesmc> http://paste.ubuntu.com/12003979/
#3722 [19:47] <mattym> Bonesdoesmc, Ok one moment
#3723 [19:47] <Bonesdoesmc> ok
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#3728 [19:50] <mattym> Bonesdoesmc, Download and Install the Catalyst Software Suite from this page https://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#3729 [19:50] <Steam_Gasting> is the regula vanilla launcher still working if using windows 10 or do I need to download the beta?
#3730 [19:50] <Bonesdoesmc> ok
#3731 [19:50] <mattym> Steam_Gasting, The regular one is still fine
#3732 [19:50] <Steam_Gasting> k
#3733 [19:51] * MRMCSWAGGINGTON [MRMCSWAGGINGTON@notlogged] has joined #minecrafthelp
#3734 [19:51] <mattym> Steam_Gasting, As long as your drivers are up to date
#3735 [19:51] <mattym> Steam_Gasting, Try it out, if you have an issue, let us know
#3736 [19:52] <mattym> Bonesdoesmc, If those wont work, let me know
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#3743 [19:57] <shadow_> my minecraft isnt launching when i launch it the game shows me a blank output screen. any idea why?
#3744 [19:57] * ccyddr [ccyddr@notlogged] has quit. (Quit: Web client closed)
#3745 [19:57] <mattym> shadow_, No crash log or other info pops up?
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#3748 [19:58] <shadow_> [17:56:13 INFO]: Minecraft Launcher 1.6.19 (through bootstrap 100) started on windows... [17:56:13 INFO]: Current time is Aug 4, 2015 5:56:13 PM [17:56:13 INFO]: System.getProperty('os.name') == 'Windows 8.1' [17:56:13 INFO]: System.getProperty('os.version') == '6.3' [17:56:13 INFO]: System.getProperty('os.arch') == 'amd64' [17:56:13 INFO]: System.getProperty('java.version') == '1.8.0_25' [17:56:13 INFO]: System.getProperty('java.vendor')
#3749 [19:58] <shadow_> [17:56:13 INFO]: Minecraft Launcher 1.6.19 (through bootstrap 100) started on windows... [17:56:13 INFO]: Current time is Aug 4, 2015 5:56:13 PM [17:56:13 INFO]: System.getProperty('os.name') == 'Windows 8.1' [17:56:13 INFO]: System.getProperty('os.version') == '6.3' [17:56:13 INFO]: System.getProperty('os.arch') == 'amd64' [17:56:13 INFO]: System.getProperty('java.version') == '1.8.0_25' [17:56:13 INFO]: System.getProperty('java.vendor')
#3750 [19:59] <mattym> shadow_, Can you please copy the full output ^ over to paste.ubuntu.com hit the Paste! button, then get me the link/URL of the page it takes you to
#3751 [19:59] * amb99 [amb99@notlogged] has joined #minecrafthelp
#3752 [20:00] <amb99> i have a problem with crash report
#3753 [20:00] <mattym> ??> amb99 launcher/crash-log
#3754 [20:01] <Absol> amb99: We need to see your crash log, which appears after a crash.
#3755 [20:01] <Absol> amb99: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3756 [20:01] * shadow_ [shadow_@notlogged] has quit. (Quit: Web client closed)
#3757 [20:02] <amb99> after i gave you my text you will fix it?
#3758 [20:03] <mattym> amb99, We will try to figure out whats wrong
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#3762 [20:04] <PopcornAlly> Hi my account has been hacked...I can no longer login with email and password they have been changed as well as the email for alternate. this just happened
#3763 [20:05] <mattym> PopcornAlly, First off, why do you think its been hacked, what is the error the game gives you?
#3764 [20:05] <PopcornAlly> i tried to login information is correct, it says email username cant be found
#3765 [20:06] <mattym> PopcornAlly, What is your ingame username?
#3766 [20:06] <PopcornAlly> PopcornAlly
#3767 [20:07] <mattym> PopcornAlly, When did you change the name to that?
#3768 [20:07] <PopcornAlly> I changed the name yesterday
#3769 [20:07] <mattym> PopcornAlly, are you able to log in at account.mojang.com/me ?
#3770 [20:08] * TheRealRitzz [TheRealRitzz@notlogged] has joined #minecrafthelp
#3771 [20:08] <PopcornAlly> no i will try again now
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#3774 [20:10] <PopcornAlly> i tried it says unknown email or password
#3775 [20:10] <mattym> PopcornAlly, Is says unknown, not Incorrect?
#3776 [20:10] <TheRealRitzz> I try and run minecraft with my Acer Aspire 7750G-6645 and it says that I should update the Driver (AMD Radeon HD 7670M) <- Thats what it says on the sticker :) But can you tell me how i can find out what my driver is and if i can update it to get my minecraft working again?
#3777 [20:10] <PopcornAlly> di checked my email to nothing in there when i tried to reset password to se if that would work
#3778 [20:10] <mattym> TheRealRitzz, Do you have the link to your dxdiag report?
#3779 [20:10] <PopcornAlly> unknow
#3780 [20:10] <mattym> ??> PopcornAlly mojang/email
#3781 [20:10] <Absol> PopcornAlly: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3782 [20:10] <Absol> PopcornAlly: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3783 [20:11] <TheRealRitzz> How do i do that?
#3784 [20:11] <mattym> PopcornAlly, Fill out the form that Absol linked you
#3785 [20:11] <mattym> ??> TheRealRitzz win/dxdiag
#3786 [20:11] <Absol> TheRealRitzz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3787 [20:12] <TheRealRitzz> http://paste.ubuntu.com/12004097/
#3788 [20:12] <PopcornAlly> we tried to through the customer portal however i purchased mojang with a gift card i no longer have the tranction id to include
#3789 [20:12] <mattym> TheRealRitzz, One moment
#3790 [20:12] <TheRealRitzz> Alright
#3791 [20:13] <mattym> PopcornAlly, Then try to include as much info as proof as you can, original email used, date of purchase, name on acount, anything you can think of that may help, and they will try to help you sort it out
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#3795 [20:15] <PopcornAlly> What about my questions i answered when i first made my account unless those got changed to....
#3796 [20:15] <TheRealRitzz> Any news on my situation?
#3797 [20:15] <mattym> TheRealRitzz, Are you sure it lists that AMD graphics on the computer?
#3798 [20:15] <TheRealRitzz> Yes
#3799 [20:16] <mattym> PopcornAlly, IF you cant access the account at all, it wont even get as far as asking you those
#3800 [20:16] <mattym> PopcornAlly, But if you remember the asnwers, put those in the form
#3801 [20:16] <TheRealRitzz> Its says AMD Radeon HD 7670M, 1 GB VRAM
#3802 [20:16] <mattym> TheRealRitzz, Ok, thats not showing up in the dxdiag, but let me try to get you the drivers for that
#3803 [20:16] <TheRealRitzz> okay
#3804 [20:17] <TheRealRitzz> Is it Catalyst? Because if so, I already got it
#3805 [20:17] * KellinQuinn [KellinQuinn@notlogged] has joined #minecrafthelp
#3806 [20:17] <mattym> TheRealRitzz, Download and Install the Catalyst Software Suite from this page
#3807 [20:17] <mattym> http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#3808 [20:17] <TheRealRitzz> Also, mattym
#3809 [20:17] <TheRealRitzz> http://www.tomsguide.com/forum/78357-35-brand-laptop-blue-screening-games
#3810 [20:17] <TheRealRitzz> Look at this
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#3812 [20:18] <mattym> TheRealRitzz, Try the ones from the link i sent, if they wont work we will try something else
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#3814 [20:18] <TheRealRitzz> Okay
#3815 [20:18] <TheRealRitzz> But once i download it
#3816 [20:18] <TheRealRitzz> Doesnt it require a restart?
#3817 [20:18] <mattym> TheRealRitzz, If the install completes, it may
#3818 [20:19] <TheRealRitzz> How can I get back to this page to let you know what happened
#3819 [20:19] <mattym> TheRealRitzz, Just come back here the same way you did
#3820 [20:19] <TheRealRitzz> I saved the link in notepads
#3821 [20:20] <TheRealRitzz> itds installing
#3822 [20:20] <TheRealRitzz> its*
#3823 [20:20] <TheRealRitzz> Mattym
#3824 [20:20] <mattym> yes
#3825 [20:20] <TheRealRitzz> Express download or custom?
#3826 [20:21] <mattym> TheRealRitzz, for the first attempt try express
#3827 [20:21] <TheRealRitzz> Alright
#3828 [20:22] <TheRealRitzz> Its downloading
#3829 [20:23] <TheRealRitzz> I swear I have downloaded this like 6 times before
#3830 [20:23] <KellinQuinn> http://paste.ubuntu.com/12004109/ So I run Windows 10 for Toshiba, and when I go to minecraft, I crash and it tells me I need to update my graphics drivers. So I go to the intel program to update, and it says I am up to date. But it still won't work. Any thoughts on how I can fix this? :D
#3831 [20:23] <mattym> KellinQuinn, One moment
#3832 [20:23] <KellinQuinn> Take your time.
#3833 [20:23] <mattym> KellinQuinn, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#3834 [20:24] <TheRealRitzz> Ouch
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#3836 [20:24] <TheRealRitzz> mattym, Its about 3/4 of the way done
#3837 [20:25] <KellinQuinn> Ouch. That sucks. Thank you again for assisting me at this time. Have a wonderful night @mattym
#3838 [20:25] <mattym> TheRealRitzz, Ok let if finish, or tell you that it cant, either way let me know what happens
#3839 [20:25] <TheRealRitzz> Alright
#3840 [20:25] <mattym> KellinQuinn, Sorry its not something we could help with
#3841 [20:25] <TheRealRitzz> it just finished
#3842 [20:25] <TheRealRitzz> A pop-up came up
#3843 [20:26] <mattym> TheRealRitzz, What does it say?
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#3845 [20:26] <TheRealRitzz> New catalyst Driver (bottom left) AMD evolved gaming (popped up in middle)
#3846 [20:26] <TheRealRitzz> Its asking for reboot
#3847 [20:26] <TheRealRitzz> Yes or no?
#3848 [20:27] <mattym> TheRealRitzz, OK reboot then test minecraft, if it doesnt work come back to the chat
#3849 [20:27] <TheRealRitzz> Alright, see you in a bit if it doesnt work
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#3858 [20:31] <TheRealRitzz> Mattym
#3859 [20:31] <mattym> yes
#3860 [20:31] <TheRealRitzz> Did not work
#3861 [20:31] <TheRealRitzz> says "Lack of updated graphics drivers"
#3862 [20:31] <mattym> TheRealRitzz, Ok, before anything else lets try something.
#3863 [20:31] <TheRealRitzz> pkay
#3864 [20:31] <TheRealRitzz> okay*
#3865 [20:31] <mattym> TheRealRitzz, Can you find on your computer the Catalyst program
#3866 [20:32] <TheRealRitzz> yes
#3867 [20:32] <TheRealRitzz> AMD Catalyst Control Center
#3868 [20:32] <mattym> TheRealRitzz, Yeah, open it up
#3869 [20:32] <mattym> it may take a few to load up
#3870 [20:32] <TheRealRitzz> Alright
#3871 [20:32] <TheRealRitzz> Just loaded up now
#3872 [20:33] * LuisRobles [LuisRobles@notlogged] has joined #minecrafthelp
#3873 [20:33] <TheRealRitzz> Im Ready
#3874 [20:33] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#3875 [20:33] <mattym> TheRealRitzz, Hold on, im trying to find the correct area i want to have you look in
#3876 [20:33] <TheRealRitzz> Okay, take your time
#3877 [20:34] <mattym> TheRealRitzz, Do you see a section called Gaming?
#3878 [20:35] <TheRealRitzz> No
#3879 [20:35] <mattym> TheRealRitzz, and in there or anywhere in the program 3D Application settings?
#3880 [20:35] <TheRealRitzz> No gaming
#3881 [20:35] <TheRealRitzz> No 3d either
#3882 [20:35] <mattym> ok lets try the driver direct from acer
#3883 [20:35] <TheRealRitzz> Alright?
#3884 [20:35] <mattym> TheRealRitzz, Download this http://global-download.acer.com/GDFiles/Driver/VGA/VGA_AMD_8.901.4.0_W7x64_A.zip?acerid=634612372072765921&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%207750G&OS=ALL&LC=en&BC=ACER&SC=PA_6
#3885 [20:36] <TheRealRitzz> Do i have to uninstall the AMD Catalyst?
#3886 [20:36] <mattym> TheRealRitzz, No leave that there for now
#3887 [20:36] <TheRealRitzz> Okay
#3888 [20:36] * Unity [Unity@notlogged] has joined #minecrafthelp
#3889 [20:36] <mattym> TheRealRitzz, Donwload the file, then place it in a folder, extract it. Then find and run the "setup" program
#3890 [20:36] <TheRealRitzz> the link is a winrar file.. correct?
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#3893 [20:36] <TheRealRitzz> Okay i understand
#3894 [20:37] <mattym> TheRealRitzz, Its an archive, if you have winrar it will show up as that file type
#3895 [20:37] <TheRealRitzz> Yea i get it
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#3898 [20:39] <TheRealRitzz> running setup now mattym
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#3900 [20:39] <Unity> http://paste.ubuntu.com/12004208/
#3901 [20:39] <mattym> TheRealRitzz, Ok let me know how it goes
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#3903 [20:40] <mattym> Unity, can you check the instructions again
#3904 [20:40] <mattym> Unity, Make sure to copy over ALL the text in the dxdiag log
#3905 [20:40] <TheRealRitzz> Again.. express or custom?/
#3906 [20:40] <mattym> TheRealRitzz, Express
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#3908 [20:40] <TheRealRitzz> Alright its downloading'
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#3910 [20:42] <supreme> Anybody home?
#3911 [20:42] <Unity> No entiendo
#3912 [20:42] <mattym> Hello supreme
#3913 [20:42] <supreme> hello.
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#3915 [20:42] <supreme> I have mc error 34749 (loopback socket) and i uninstalled my antivirus, turned off my firewall, but it still won't work.
#3916 [20:42] <mattym> ??> Unity lang/es
#3917 [20:42] <Absol> Unity: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#3919 [20:43] <mattym> supreme, Which antivirus?
#3920 [20:43] <TheRealRitzz> It finished
#3921 [20:43] <TheRealRitzz> Nothing happened now
#3922 [20:43] <mattym> TheRealRitzz, Any messages?
#3923 [20:43] <TheRealRitzz> @mattym
#3924 [20:43] <TheRealRitzz> Nope
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#3926 [20:43] <supreme> macaffe, but i uninstalled it
#3927 [20:43] <mattym> TheRealRitzz, Restart, then test MC again
#3928 [20:43] <mattym> supreme, How did you uninstall?
#3929 [20:43] <TheRealRitzz> Restart the pc?
#3930 [20:43] * PopcornAlly [PopcornAlly@notlogged] has quit. (Ping timeout: 204 seconds)
#3931 [20:43] <mattym> TheRealRitzz, Yes
#3932 [20:43] <supreme> through the windows 8 uninstall an app program
#3933 [20:44] <mattym> ??> supreme av/mcafee/uninstall
#3934 [20:44] <Absol> supreme: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#3935 [20:44] <mattym> supreme, Please use the tool that Absol linked
#3936 [20:44] <supreme> ok
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#3940 [20:47] <mlg6789> i need help
#3941 [20:47] <mattym> mlg6789, Please explain the problem
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#3944 [20:48] <mlg6789> its not me its my frend he just restet his email like 3 or 4 times and when ever he trys to log in it seas "errer unknown email adres"
#3945 [20:48] * supreme [supreme@notlogged] has joined #minecrafthelp
#3946 [20:48] <supreme> IT WORKED! TY!
#3947 [20:48] <mattym> supreme, Ok have fun
#3948 [20:48] <supreme> :)
#3949 [20:49] <Unity> ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread
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#3951 [20:49] <mattym> ??> Unity win/dxdiag
#3952 [20:49] <Absol> Unity: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3953 [20:49] <mattym> Unity, Follow the instructions from Absol ,make sure to copy all the info from the dxdiag
#3954 [20:49] <mlg6789> can someone help its not me its my frend he just restet his email like 3 or 4 times and when ever he trys to log in it seas "errer unknown email adres"
#3955 [20:50] <mattym> mlg6789, Have him log in at account.mojang.com/me and see if he can get in
#3956 [20:50] <mlg6789> ok
#3957 [20:50] * TheRealRitzz [TheRealRitzz@notlogged] has joined #minecrafthelp
#3958 [20:50] <TheRealRitzz> Mattym
#3959 [20:50] <TheRealRitzz> Still doesnt work
#3960 [20:50] <mattym> TheRealRitzz, Ok, do you know how to get to the Device Manager?
#3961 [20:51] <TheRealRitzz> Nope
#3962 [20:51] <mlg6789> it wont work
#3963 [20:51] <mattym> TheRealRitzz, If you hit your windows button, then right click on Computer, select Properties
#3964 [20:51] <mattym> ??> mlg6789 mojang/emailk
#3965 [20:51] <mattym> ??> mlg6789 mojang/email
#3966 [20:51] <Absol> mlg6789: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3967 [20:51] <Absol> mlg6789: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3968 [20:51] <TheRealRitzz> okay done done and done
#3969 [20:51] <mattym> mlg6789, Have him fill out the form Absol linked
#3970 [20:52] <mlg6789> um ok
#3971 [20:52] <mattym> TheRealRitzz, there, do you see an option on the right for Device Manager
#3972 [20:52] <TheRealRitzz> the left.. lol and yes
#3973 [20:52] <mattym> TheRealRitzz, In device manager look for the part that says Display Adapters
#3974 [20:52] <mattym> TheRealRitzz, and tell me what it lists
#3975 [20:53] * willians [willians@notlogged] has joined #minecrafthelp
#3976 [20:53] <TheRealRitzz> AMd Radeon HD 7600M Series & Standard VGA Graphics Adapter
#3977 [20:53] <willians> hi
#3978 [20:53] <mattym> TheRealRitzz, Do you still have that file extracted on the computer?
#3979 [20:54] <TheRealRitzz> I think so yes
#3980 [20:54] <mattym> TheRealRitzz, Then right click on AMD Radeon HD, select update, then have it browse the computer, and point it to where you extracted the file
#3981 [20:54] <mattym> Hello willians
#3982 [20:54] <TheRealRitzz> mattym
#3983 [20:54] <mattym> yes
#3984 [20:54] <TheRealRitzz> How do i make myself an administrator
#3985 [20:55] * CrystalMare is now known as Crystal|AFK
#3986 [20:55] <willians> I rescagatar my minecraft beta code to the windows and not down the game
#3987 [20:55] <mattym> TheRealRitzz, Your account on the computer would need to be changed, not sure if you can do that currently, if you need to be, try right clicking the program and select Run as Admin
#3988 [20:56] <TheRealRitzz> okay
#3989 [20:56] <mattym> willians, Make sure you are logged into the Windows Store, on the account you redeemed it to
#3990 [20:56] <willians> now I say I already redeemed the code and can not download
#3991 [20:56] <mlg6789> um hes just guna email mojang how can he like fill out a ticket or something
#3992 [20:57] <mattym> mlg6789, The form i linked you is a support ticket
#3993 [20:57] <mlg6789> um this mojang/email
#3994 [20:57] <mattym> ??> mlg6789 mojang/email
#3995 [20:57] <willians> I'm logged in the account microsoft yes and appears to have to pay for the game
#3996 [20:57] <Absol> mlg6789: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3997 [20:57] <Absol> mlg6789: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3998 [20:57] <mattym> mlg6789, the form Absol linked
#3999 [20:57] <mlg6789> ok thx u
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#4002 [20:58] <Unity> by now follow the rules but I do not know what to do after that
#4003 [20:59] <TheRealRitzz> Mattym
#4004 [20:59] <TheRealRitzz> Once I got to the browse part
#4005 [20:59] <mattym> Unity, After the instructions, i need the link to the dxdiag report you made
#4006 [20:59] <TheRealRitzz> and the folder you linked me to that i extracted is in the desktop
#4007 [20:59] <primetimed> Hello, I have a issue with multiplayer. I can connect and play on single player but it fails to connect for multi player?
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#4010 [20:59] <TheRealRitzz> Do i click desktop on the browse?
#4011 [20:59] <mattym> primetimed, On multiplayer what does it say?
#4012 [20:59] <Extreme> willians: On https://account.mojang.com/ -- it appears as the account was redeemed, correct? If so, go to https://account.microsoft.com/ and look under "Recent purchases" and tell me if you see "Minecraft" listed
#4013 [21:00] <AlexanderxD> Error This program is already running from somewhere else Running Location C:\Windows\explorer.exe Current Location C:\Users\Kevin Pasayes\Desktop\Xpadder\Xpadder\Xpadder.exe This program has been started from a different location and is still running. Close that version first and then run this version again.
#4014 [21:00] <mattym> TheRealRitzz, You need to point it to where you extracted the file earlier
#4015 [21:00] <Unity> Operating System: Windows 8 Pro 32-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247) Language: Spanish (Regional Setting: Spanish) System Manufacturer: Hewlett-Packard System Model: Presario CQ43 Notebook PC BIOS: Default System BIOS Processor: Celeron(R) Dual-Core CPU T3500 @ 2.10GHz (2 CPUs), ~2.1GHz Memory: 2048MB RAM Available OS Memory: 1978MB RAM Page File: 2759MB u
#4016 [21:00] <AlexanderxD> Hello Help can not download minecraft Windows 10 edition in the shop he tells me I can not install it because? I have Windows 10 Pro 32-bit code account redeemed aid
#4017 [21:00] <TheRealRitzz> Like in the same folder
#4018 [21:00] <primetimed> say's failed to connect and to reload the game, after reload it does the same
#4019 [21:00] <TheRealRitzz> Or same area?
#4020 [21:00] <willians> Extrame ok 1 monent
#4021 [21:00] <Extreme> AlexanderxD: The current version does not have 32-bit support.
#4022 [21:00] <mattym> TheRealRitzz, The folder
#4023 [21:00] <TheRealRitzz> It wont detect the folder
#4024 [21:01] <Extreme> AlexanderxD: There will be 64-bit support in the next update, however.
#4025 [21:01] <TheRealRitzz> Should i manually type the folder name
#4026 [21:01] <primetimed> i'm still on windows 7 64bit
#4027 [21:01] * kiop [kiop@notlogged] has joined #minecrafthelp
#4028 [21:01] <mattym> TheRealRitzz, If the folder is on the desktop, first select desktop then the folder you made
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#4030 [21:01] <TheRealRitzz> Once i select desktop, nothing else happens
#4031 [21:02] <TheRealRitzz> I just stays on desktop
#4032 [21:02] <Unity> http://paste.ubuntu.com/12004208/
#4033 [21:02] <AlexanderxD> I mean that in the next update open 32-bit support?
#4034 [21:02] <AlexanderxD> my english is bad sorry xD
#4035 [21:03] <mattym> TheRealRitzz, Ok, as the AMD card seems to be having no luck lets try to update the Intel one
#4036 [21:03] <TheRealRitzz> Um okay
#4037 [21:03] <mattym> TheRealRitzz, Download and Install the .exe file here https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#4038 [21:03] <Extreme> AlexanderxD: Correct.
#4039 [21:03] <TheRealRitzz> I did that last time, and then minecraft began to work again but i got random blue screens
#4040 [21:04] <willians> so one minute that the page is not loading
#4041 [21:04] <AlexanderxD> Thanks :D
#4042 [21:04] <Unity> http://paste.ubuntu.com/12004208/
#4043 [21:04] <mattym> TheRealRitzz, Well currently it shows no installed Intel Drivers, im hoping if we get those working, there will be the option to use the switchable graphics
#4044 [21:04] <TheRealRitzz> Okay
#4045 [21:05] * monstar101 [monstar101@notlogged] has joined #minecrafthelp
#4046 [21:05] <clone0116> i cant sign in to my account
#4047 [21:05] <Unity> http://paste.ubuntu.com/12004208/
#4048 [21:05] <willians> I was shopping in historic but nothing appears! and when I go with my speech code that has already been redeemed
#4049 [21:06] <TheRealRitzz> its downloading
#4050 [21:06] <clone0116> when i try signing in it aays unknown email and its the same email i useevery time
#4051 [21:06] <clone0116> help someone
#4052 [21:07] * primetimed [primetimed@notlogged] has quit. (Ping timeout: 204 seconds)
#4053 [21:07] <TheRealRitzz> clone
#4054 [21:07] <clone0116> yes
#4055 [21:07] <TheRealRitzz> It seems to be a pretty frequent problem
#4056 [21:07] <TheRealRitzz> i have notices
#4057 [21:07] <TheRealRitzz> noticed
#4058 [21:07] <clone0116> ?
#4059 [21:07] <TheRealRitzz> Mattym
#4060 [21:07] <TheRealRitzz> Do i restart? It gave me the option
#4061 [21:08] <clone0116> mattym can u help me/
#4062 [21:08] <clone0116> ?*
#4063 [21:08] <mattym> TheRealRitzz, If it asks to restart, do so
#4064 [21:08] <Unity> http://paste.ubuntu.com/12004208/
#4065 [21:09] <TheRealRitzz> okay brb
#4066 [21:09] <clone0116> mattym
#4067 [21:09] <mattym> clone0116, Are you able to log in at account.mojang.com/me
#4068 [21:09] * primetimed [primetimed@notlogged] has joined #minecrafthelp
#4069 [21:09] <clone0116> no
#4070 [21:10] <willians> what I do , I was in my Mojang account and clicked redeem this card, when I enter in my Microsoft account says he has been rescued , and will not appear on recent purchases.
#4071 [21:10] <clone0116> i changed my password4 times and it wont ever work
#4072 [21:10] <primetimed> I can only play offline on multi or single player
#4073 [21:10] <clone0116> it siged me out of my minecraft to
#4074 [21:10] <clone0116> signed*
#4075 [21:11] <Extreme> willians: You will need to contact Xbox support with the gift code and they can tell you which account you redeemed it to -- Go to http://support.xbox.com/en-US/contact-us - select "Xbox on Windows" -> "Purchase verification" under "Store" and you can call or chat with them.
#4076 [21:12] <clone0116> me?
#4077 [21:12] <primetimed> i get the mojang screen and can play it just will not connect to servers
#4078 [21:12] <mattym> ??> clone0116 login/throtlle
#4079 [21:12] <clone0116> do i ue that as a link?
#4080 [21:12] <mattym> clone0116, One moment
#4081 [21:12] * TheRealRitzz [TheRealRitzz@notlogged] has quit. (Ping timeout: 204 seconds)
#4082 [21:12] * TheRealRitzz_ [TheRealRitzz_@notlogged] has joined #minecrafthelp
#4083 [21:12] <willians> I will try it
#4084 [21:13] <TheRealRitzz_> Just restarted mattym
#4085 [21:13] <TheRealRitzz_> Should i try mc again
#4086 [21:13] <mattym> TheRealRitzz_, Yes
#4087 [21:13] <mattym> ??> clone0116 login/throttle
#4088 [21:13] <Absol> clone0116: Your login is being throttled, which will prevent you from logging in.
#4089 [21:13] <Absol> clone0116: You will have to wait 3 hours without logging in for it to reset.
#4090 [21:14] <clone0116> whats that mean
#4091 [21:14] <TheRealRitzz_> It worked, so thats good
#4092 [21:14] <mattym> clone0116, It means wait 3 hours without a login attemtp, then try again
#4093 [21:14] <clone0116> ok
#4094 [21:14] <TheRealRitzz_> Should I remove all the other drivers you got me to install
#4095 [21:14] <primetimed> sry it says failed to connect invalid session try reloading the game. after reload it does the same thing. main screen says play offline not play
#4096 [21:14] <TheRealRitzz_> to prevent blue screens
#4097 [21:15] <mattym> TheRealRitzz_, No, your system should really be defaulting to the AMD one, if the AMD drivers are causing a blue screen, then tehre is something else wrong with the computer
#4098 [21:15] <mattym> TheRealRitzz_, YOu may want to contact Acer support to see if they have any info on what you need to do
#4099 [21:15] <TheRealRitzz_> Okay
#4100 [21:15] <TheRealRitzz_> Do you haver an email
#4101 [21:15] <mattym> TheRealRitzz_, No
#4102 [21:15] <TheRealRitzz_> So i can talk to you incase anything else happens soon>
#4103 [21:15] <mattym> TheRealRitzz_, Check the acer site for how to contact them
#4104 [21:16] <mattym> TheRealRitzz_, If you have another minecraft issue, just come to the chat, there is usually someone around
#4105 [21:16] <TheRealRitzz_> 'Okay, Thank you so much for all your help
#4106 [21:16] <TheRealRitzz_> Much appretiated
#4107 [21:16] <mattym> ??> primetimed launcher/relog
#4108 [21:16] <Absol> primetimed: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#4109 [21:16] <mattym> primetimed, can you try the instructions ^ from Absol
#4110 [21:17] * TheRealRitzz_ [TheRealRitzz_@notlogged] has quit. (Client Quit)
#4111 [21:17] * AlexanderxD [AlexanderxD@notlogged] has quit. (Ping timeout: 204 seconds)
#4112 [21:17] <willians> Extreme: I'm sorry, I found it in this recent purchases , now how do I download the game ? mance you waiting for Windows 10 ?
#4113 [21:17] * Blake__ [Blake__@notlogged] has joined #minecrafthelp
#4114 [21:17] <Blake__> Hey everyone. can someone help me?
#4115 [21:17] * clone0116 [clone0116@notlogged] has quit. (Ping timeout: 204 seconds)
#4116 [21:18] <Extreme> willians: Login to the Windows Store with the account you bought Minecraft: Windows 10 Edition to.
#4117 [21:18] <Extreme> Blake__: Yes?
#4118 [21:18] * kusanagi_ [kusanagi_@notlogged] has joined #minecrafthelp
#4119 [21:18] <primetimed> ok ty trying now
#4120 [21:18] * brayden [brayden@notlogged] has joined #minecrafthelp
#4121 [21:18] <Blake__> Well it won't let me login to my minecraft account?
#4122 [21:18] <Unity> http://paste.ubuntu.com/12004208/
#4123 [21:18] <Blake__> I've even changed my password but it still says unknown email/user or password
#4124 [21:18] * brayden is now known as Guest2685
#4125 [21:19] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 202 seconds)
#4126 [21:19] <primetimed> oh oh raggy... now it will not connect at all
#4127 [21:19] <Guest2685> I just purchased mindcraft and it keeps telling me it has crashed
#4128 [21:20] <primetimed> roo roo
#4129 [21:20] <Blake__> Sooo can anyone help? :P
#4130 [21:20] * Guest2685 [Guest2685@notlogged] has quit. (Client Quit)
#4131 [21:20] <mattym> primetimed, What does it say?
#4132 [21:20] <Unity> http://paste.ubuntu.com/12004208/
#4133 [21:21] * efrainmejias [efrainmejias@notlogged] has joined #minecrafthelp
#4134 [21:21] <primetimed> sorry couldnt connect to our servers make sure mincraft is not blocked socket exception invalid argument (connect)
#4135 [21:21] * williamrite509 [williamrite509@notlogged] has joined #minecrafthelp
#4136 [21:21] <mattym> primetimed, What antivirus do you have?
#4137 [21:22] * monstar101 [monstar101@notlogged] has joined #minecrafthelp
#4138 [21:22] <Extreme> ??> Blake__ login/throttle
#4139 [21:22] * williamrite509 [williamrite509@notlogged] has quit. (Client Quit)
#4140 [21:22] <Absol> Blake__: Your login is being throttled, which will prevent you from logging in.
#4141 [21:22] <Absol> Blake__: You will have to wait 3 hours without logging in for it to reset.
#4142 [21:22] <Blake__> Wait what? idk what that means
#4143 [21:22] <primetimed> it is showing 1.6.19 for version now it was 1.8.8
#4144 [21:22] <primetimed> norton
#4145 [21:23] <mattym> ??> primetimed av/norton
#4146 [21:23] <Absol> primetimed: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#4147 [21:24] * Gamer_vip [Gamer_vip@notlogged] has joined #minecrafthelp
#4148 [21:24] <primetimed> nortion 360
#4149 [21:24] <mattym> primetimed, Read what Absol said
#4150 [21:24] <Blake__> what the heck i dont see why its being "throttled"
#4151 [21:25] <primetimed> i have uninstalled it the other day as it did this too, I had to do a complete reload of windows to get it going again, now it went down again, I worked for 2 days then crashed
#4152 [21:25] * Gamer_vip [Gamer_vip@notlogged] has quit. (Client Quit)
#4153 [21:25] <Blake__> can i stop it?
#4154 [21:25] <mattym> primetimed, You need to leave Norton uninstalled
#4155 [21:25] <primetimed> I think it more like microsoft sucks and screwed stuff up???
#4156 [21:25] <Unity> mattym He says that do not i can open it by OpenGL
#4157 [21:25] <mattym> Blake__, As it says, wait 3 hours without a login, and then try again
#4158 [21:26] <mattym> Unity, And you still have yet to provide a full dxdiag
#4159 [21:26] <primetimed> why would it go from 1.8 to 1.6?
#4160 [21:26] <mattym> primetimed, Your launcher is 1.6.19, has nothing to do with the game version
#4161 [21:26] <mattym> primetimed, YOu need to uninstall Norton
#4162 [21:26] <primetimed> oh ok
#4163 [21:27] <primetimed> I have uninstalled norton,
#4164 [21:27] <Unity> but as you pass the link
#4165 [21:27] <primetimed> It worked with norton 2 days ago.
#4166 [21:27] <mattym> primetimed, It doesnt matter, make sure its uninstalled
#4167 [21:27] <Unity> but by now pass the link
#4168 [21:28] <Blake__> Why doesn't it say anything about it being throttled?
#4169 [21:28] <mattym> Unity, the link is incomplete
#4170 [21:28] <primetimed> so why is there an issue all of the sudden with norton? It has been on my machine for years and minecraft worked fine for the last 2 years on it with norton now it has to be taken off?
#4171 [21:28] <Unity> http://paste.ubuntu.com/12004208/
#4172 [21:28] <mattym> Blake__, The error you are getting is what it says when you are, if you cant login in the launcher or site, then you are being throttled
#4173 [21:29] <Unity> that's fine not
#4174 [21:29] <primetimed> are you all microsoft now?
#4175 [21:29] <mattym> Unity, That is WRONG, you need to copy ALL the text from the dxdiag lot to the paste site
#4176 [21:29] <mattym> primetimed, Minecraft and Norton both get updates, currently they have an issue working togther, that is all, we know this to be a fact
#4177 [21:30] <Unity> System Information ------------------ Time of this report: 8/4/2015, 19:20:53 Machine name: USUARIO Operating System: Windows 8 Pro 32-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247) Language: Spanish (Regional Setting: Spanish) System Manufacturer: Hewlett-Packard System Model: Presario CQ43 Notebook PC BIOS: Default System BIOS Processor: Celeron(R) Dual-Core CPU T3500 @ 2.10GHz (2
#4178 [21:30] <Rikairchy> ??> Unity paste
#4179 [21:30] <Absol> Unity: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4180 [21:30] <Unity> is that
#4181 [21:30] <Blake__> Does this mean i seriously cant play for 3 fraeking hours?
#4182 [21:30] <primetimed> that's scary norton is one of the best there is. they update their data base the most for virus deffinitions
#4183 [21:31] <mattym> primetimed, Norton used to be good, its currently one of the worst
#4184 [21:31] * Towelninjaa [Towelninjaa@notlogged] has joined #minecrafthelp
#4185 [21:31] <Towelninjaa> When ever I go home and try to connect to any server (BESIDES LIFEBOAT) it always says "Cannot Connect To Server". But what's weird is that when I go to a different wifi network I can join the server. I don't think this is a wifi problem because my internet works at home. Also I tried turning my phone on and off 2 times. I tried uninstalling and installing MCPE 2 times. And I tried Deleting all Servers and Redoing Them. Thank
#4186 [21:31] <Towelninjaa> When ever I go home and try to connect to any server (BESIDES LIFEBOAT) it always says "Cannot Connect To Server". But what's weird is that when I go to a different wifi network I can join the server. I don't think this is a wifi problem because my internet works at home. Also I tried turning my phone on and off 2 times. I tried uninstalling and installing MCPE 2 times. And I tried Deleting all Servers and Redoing Them. Thank
#4187 [21:32] * Blake__ [Blake__@notlogged] has left #minecrafthelp
#4188 [21:32] <mattym> Towelninjaa, All Minecraft PE "servers" are run on 3rd party software, due to that, we cannot help with them here
#4189 [21:32] <Towelninjaa> Where can I get help?
#4190 [21:33] <Unity> http://paste.ubuntu.com/12004386/ is this
#4191 [21:33] <mattym> Towelninjaa, Contact the people who run the servers you are having problems with
#4192 [21:33] <Towelninjaa> Ok
#4193 [21:33] <mattym> Unity, You still need the WHOLE dxdiag
#4194 [21:34] * primetimed [primetimed@notlogged] has quit. (Ping timeout: 204 seconds)
#4195 [21:34] * Bonesdoesmc [Bonesdoesmc@notlogged] has joined #minecrafthelp
#4196 [21:35] <Bonesdoesmc> Does Someone Know What This Error Is Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#4197 [21:35] * Renice32 [Renice32@notlogged] has quit. (Ping timeout: 204 seconds)
#4198 [21:35] * madman [madman@notlogged] has joined #minecrafthelp
#4199 [21:36] <mattym> Bonesdoesmc, Did the install earlier not work?
#4200 [21:36] * primetimed [primetimed@notlogged] has joined #minecrafthelp
#4201 [21:36] <Bonesdoesmc> minecraft Still does not work
#4202 [21:36] <Bonesdoesmc> minecraft Still does not work
#4203 [21:36] * madman [madman@notlogged] has left #minecrafthelp
#4204 [21:36] * Towelninjaa [Towelninjaa@notlogged] has quit. (Ping timeout: 204 seconds)
#4205 [21:37] <primetimed> ok norton is uninstalled and not on my system and still the same error
#4206 [21:37] <mattym> Bonesdoesmc, Can you get me a link to a fresh dxdaig?
#4207 [21:37] <mattym> ??> primetimed tools/hjt
#4208 [21:37] <Absol> primetimed: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#4209 [21:37] <Absol> primetimed: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4210 [21:37] <Bonesdoesmc> ya
#4211 [21:37] * vladimir [vladimir@notlogged] has joined #minecrafthelp
#4212 [21:38] * vladimir [vladimir@notlogged] has quit. (Client Quit)
#4213 [21:39] <Bonesdoesmc> mattym http://paste.ubuntu.com/12004420/
#4214 [21:40] <mattym> Bonesdoesmc, The only other way would be to try the drivers from dell, but they only have drivers for our system on Widnows Vista, not 7
#4215 [21:40] <mattym> Bonesdoesmc, To be honest even if you can get it started, minecraft will not run very well at all on that computer, your best option would be a newer one
#4216 [21:41] <Bonesdoesmc> ok
#4217 [21:41] <Unity> http://paste.ubuntu.com/12004421/
#4218 [21:41] <primetimed> http://paste.ubuntu.com/12004425/
#4219 [21:42] <mattym> Unity, Ok one moment
#4220 [21:42] <mattym> Unity, Unfortunately your graphics hardware is not supported on Windows 8, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4221 [21:42] <mattym> primetimed, Ok one moment
#4222 [21:42] <primetimed> k
#4223 [21:44] <mattym> primetimed, Can you dissable any settings, or try to dissable the whole program, Bigfoot Killer Network Manager
#4224 [21:44] * Endslayer [Endslayer@notlogged] has joined #minecrafthelp
#4225 [21:44] <Endslayer> hello i have a problem
#4226 [21:45] <mattym> Endslayer, Please explain it
#4227 [21:45] <primetimed> not using it... I'm direct connected but not through the NIC
#4228 [21:45] <Unity> ok
#4229 [21:45] * Unity [Unity@notlogged] has quit. (Quit: Web client closed)
#4230 [21:46] <mattym> primetimed, Can you start MC again, and tell me exatly what it says when you try to login/connect
#4231 [21:46] <Endslayer> i need help with minecraft launcher when i launch it it comes up as a crash error with a fix the problem task bar when i click fix the problem it brings me up to a page
#4232 [21:46] <Endslayer> it is a problem with the pixels
#4233 [21:46] <mattym> Endslayer, Do you have the link to your dxdaig report?
#4234 [21:46] <Endslayer> yes
#4235 [21:46] <Endslayer> http://paste.ubuntu.com/12004432/
#4236 [21:47] <mattym> Endslayer, I need you to go back and make sure to copy the full report over to the site
#4237 [21:47] * Sayo [Sayo@notlogged] has joined #minecrafthelp
#4238 [21:47] <Endslayer> ok
#4239 [21:47] * Sayo [Sayo@notlogged] has quit. (Client Quit)
#4240 [21:47] * Dgmnt_Troll [Dgmnt_Troll@notlogged] has joined #minecrafthelp
#4241 [21:47] * Undici [Undici@notlogged] has joined #minecrafthelp
#4242 [21:47] * Undici [Undici@notlogged] has joined #minecrafthelp
#4243 [21:47] * Bonesdoesmc [Bonesdoesmc@notlogged] has left #minecrafthelp
#4244 [21:48] <Endslayer> here is the new link mattym
#4245 [21:48] <Endslayer> http://paste.ubuntu.com/12004453/
#4246 [21:48] <primetimed> it says sry but we could'nt connect to our servers plz make sure that you are online and that minecraft is not blocked. ( socket exception invalid argument (connect)
#4247 [21:48] <Endslayer> that is the whole report
#4248 [21:48] <mattym> primetimed, Ok, give me a moment
#4249 [21:48] <mattym> Endslayer, There should be info before what im seeing
#4250 [21:48] * EpicGamerPvP [EpicGamerPvP@notlogged] has joined #minecrafthelp
#4251 [21:49] <mattym> primetimed, Do you know how to open your Run (CMD)
#4252 [21:49] <Undici> I just bought minecraft and im eager to play but I am unable to because the laucher displays "Unable to download minecraft.."
#4253 [21:49] <EpicGamerPvP> hello
#4254 [21:49] <EpicGamerPvP> i need help
#4255 [21:49] <primetimed> yes
#4256 [21:49] <EpicGamerPvP> My minecraft wont open
#4257 [21:49] <EpicGamerPvP> it crashes and i just got windows 10
#4258 [21:49] <EpicGamerPvP> started failing when i got it
#4259 [21:49] <Endslayer> Well when i open the minecraft launcher and hit play. a new window appears with a link. i go to the link and it brings me to a page saying Pixel Format Not Accelerated
#4260 [21:49] <mattym> primetimed, Open CMD, and type this withouth the quotes "netsh winsock reset" then hit enter, it should work then ask you or tell you you need ot restart
#4261 [21:50] * assassinkillerpp [assassinkillerpp@notlogged] has joined #minecrafthelp
#4262 [21:50] <mattym> Endslayer, Follow the directions there again, make sure to copy the full report
#4263 [21:50] <mattym> EpicGamerPvP, Do you have a link to your dxdiag?
#4264 [21:50] <assassinkillerpp> http://paste.ubuntu.com/12004459/
#4265 [21:50] * Dgmnt_Troll [Dgmnt_Troll@notlogged] has quit. (Client Quit)
#4266 [21:50] <EpicGamerPvP> Yes i do
#4267 [21:50] <EpicGamerPvP> http://paste.ubuntu.com/12004409/
#4268 [21:50] <mattym> assassinkillerpp, One moment
#4269 [21:50] * soulreaper1989 [soulreaper1989@notlogged] has joined #minecrafthelp
#4270 [21:50] <mattym> EpicGamerPvP, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4271 [21:50] <Endslayer> I did copy the dxdiag report it apperaed in a textbox and i hit ctrl+a and copied it to the website
#4272 [21:51] <EpicGamerPvP> mattym
#4273 [21:51] <EpicGamerPvP> How do i downgrade?
#4274 [21:51] <primetimed> done restarting now brb
#4275 [21:51] <mattym> EpicGamerPvP, One moment
#4276 [21:51] <assassinkillerpp> but i dont have windows 10
#4277 [21:51] <mattym> assassinkillerpp, Only read the lines with your name
#4278 [21:51] <Undici> yo can i get some damn help PLEASE!!!!!!
#4279 [21:51] <Rikairchy> no.
#4280 [21:51] * primetimed [primetimed@notlogged] has quit. (Quit: Web client closed)
#4281 [21:51] * KelcieRae [KelcieRae@notlogged] has joined #minecrafthelp
#4282 [21:51] <Rikairchy> you can get some manners, however.
#4283 [21:51] <Undici> take out "damn"
#4284 [21:52] <soulreaper1989> I bought a minecraft account back around 2/21/15 for my birthday. i didnt play for a few months and i just logged in and it says i can only play the demo.
#4285 [21:52] <mattym> assassinkillerpp, Download and Install the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064
#4286 [21:52] <KelcieRae> My minecraft world just disappered what do i do?
#4287 [21:52] <assassinkillerpp> i did
#4288 [21:52] <mattym> soulreaper1989, Check to make sure you are logged in wiht the correct info
#4289 [21:52] <Rikairchy> ??> Undici tools/hjt
#4290 [21:52] * Undici [Undici@notlogged] has quit. (Quit: Web client closed)
#4291 [21:52] <Absol> Undici: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#4292 [21:52] <Absol> Undici: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4293 [21:53] <soulreaper1989> I am mattym I only have the one account
#4294 [21:53] * Chavez [Chavez@notlogged] has joined #minecrafthelp
#4295 [21:53] <mattym> EpicGamerPvP, Check the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#4296 [21:53] <Endslayer> so mattym anything i should do?
#4297 [21:53] <mattym> soulreaper1989, Are you able to log in here account.mojang.com/me and on that page if you log in is Minecraft listed under "My Games"
#4298 [21:53] <Endslayer> i gave you the link to the report or do you want th hopper.minecraft report page
#4299 [21:54] <KelcieRae> i tried logging in and loggin back out and it didnt work
#4300 [21:54] <mattym> Endslayer, Like i said, check the instructions again, make sure the dxdiag is complete, yours was missing important info
#4301 [21:54] <Chavez> Hello can I get help? The launcher displays can't download. please try again later. It's been a while since i got it and it still does not work
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#4303 [21:54] <soulreaper1989> mattym that is a yes and yes
#4304 [21:54] * burnstupidjew [burnstupidjew@notlogged] has joined #minecrafthelp
#4305 [21:55] <burnstupidjew> hello everyone i need help with my minecraft
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#4307 [21:55] <mattym> ??> soulreaper1989 mojang/email
#4308 [21:55] <Absol> soulreaper1989: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4309 [21:55] * assassinkillerpp [assassinkillerpp@notlogged] has joined #minecrafthelp
#4310 [21:55] <Absol> soulreaper1989: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#4311 [21:55] <mattym> soulreaper1989, You will need to fill out the form Absol linked, and have mojang help you restore the account
#4312 [21:55] * assassinkillerpp [assassinkillerpp@notlogged] has quit. (Client Quit)
#4313 [21:56] <Endslayer> try this link matty http://paste.ubuntu.com/12004481/
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#4316 [21:56] <soulreaper1989> i did that but i dont have my transaction id e-mail anymore. will they still be able to help me
#4317 [21:56] <mattym> Endslayer, The entire first section of the dxdiag report is still missing
#4318 [21:56] <Endslayer> matty all i can say is thats the whole report
#4319 [21:56] <mattym> soulreaper1989, Include as much info to prove ownership of the account as you can
#4320 [21:57] <soulreaper1989> ok i did
#4321 [21:57] <Endslayer> http://paste.ubuntu.com/12004487/
#4322 [21:57] <soulreaper1989> thank you mattym
#4323 [21:57] <mattym> Endslayer, Ok let me try and work with it
#4324 [21:58] * EpicGamerPvP [EpicGamerPvP@notlogged] has quit. (Ping timeout: 204 seconds)
#4325 [21:58] <primetimed> matty you rock brother it's up now. Thank you... my kids have been driving me flipping crazy .
#4326 [21:58] <mattym> primetimed, Ok have fun
#4327 [21:59] <primetimed> thanks again, have a great night man. So I should go w avast for anti virus now correct
#4328 [21:59] <mattym> Endslayer, Download and Install the file from this page http://www.geforce.com/drivers/results/87789
#4329 [21:59] <Chavez> mattym can you help me next?
#4330 [21:59] <mattym> Chavez, What antivirus software do you have
#4331 [21:59] <Chavez> AVG
#4332 [21:59] <Chavez> 20014
#4333 [22:00] <Chavez> 2014
#4334 [22:00] <mattym> ??> Chavez av/avg
#4335 [22:00] <Absol> Chavez: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#4336 [22:00] <Absol> Chavez: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#4337 [22:00] <primetimed> right on ty
#4338 [22:00] <mattym> Chavez, Follow the instructions in the link form Absol
#4339 [22:00] <Chavez> ok
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#4341 [22:04] * soulreaper1989 [soulreaper1989@notlogged] has joined #minecrafthelp
#4342 [22:05] <soulreaper1989> mattym i have one quick question is the fee a one time fee?
#4343 [22:05] * burnstupidjew [burnstupidjew@notlogged] has quit. (Quit: Web client closed)
#4344 [22:05] <soulreaper1989> like I buy minecraft once and have it forever
#4345 [22:05] <mattym> soulreaper1989, Yes
#4346 [22:05] <mattym> soulreaper1989, Sometimes account just get messed up, seems to be what happened with yours
#4347 [22:06] <soulreaper1989> would being inactive for 4 months have anything to do with this
#4348 [22:06] <mattym> soulreaper1989, The issue where it just goes to demo mode is usually an indication of that
#4349 [22:06] <mattym> soulreaper1989, No, but it possible that something happened to the account in that time
#4350 [22:06] <mattym> soulreaper1989, Someone else could have tried to gain access to it and messed it up
#4351 [22:07] <soulreaper1989> yeah it dosn't even say that my username is attached to my e-mail when i sign in to the launcher
#4352 [22:07] <Endslayer> mattym i am downloading my driver now
#4353 [22:07] <mattym> soulreaper1989, But you did see your username on the account.mojang.com/me right?
#4354 [22:09] * Hudajugg [Hudajugg@notlogged] has joined #minecrafthelp
#4355 [22:09] <soulreaper1989> where would it be?
#4356 [22:10] <mattym> soulreaper1989, If you are logged in on that site under the "My Games" area, it should list minecraft your purchase date and username
#4357 [22:10] <soulreaper1989> all it says right now is import old minecraft account
#4358 [22:11] <mattym> soulreaper1989, Are you sure taht is the mojang account you purchased it on?
#4359 [22:11] <soulreaper1989> and try scrolls
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#4361 [22:12] <soulreaper1989> oh my god im an artard
#4362 [22:12] <soulreaper1989> thank you mattym i just figured it out i used my old e-mail account
#4363 [22:13] <soulreaper1989> you are a saint
#4364 [22:13] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 202 seconds)
#4365 [22:13] <mattym> soulreaper1989, Ok make sure you log in with the propper one
#4366 [22:13] <soulreaper1989> i will
#4367 [22:13] <Hudajugg> I keep getting disconnected from a server and it says IndexOutOfBoundsException. I've googled it and found nothing relating to my problem. And i am using v1.8.7
#4368 [22:13] <Endslayer> still downloading my driver mattym
#4369 [22:14] <mattym> Hudajugg, Are you able to connect at all, what about another server?
#4370 [22:14] * soulreaper1989 [soulreaper1989@notlogged] has joined #minecrafthelp
#4371 [22:15] <Endslayer> mattym it failed to instal
#4372 [22:15] <soulreaper1989> what should i do about the e-mail i sent to mojang? any ideas
#4373 [22:15] <soulreaper1989> what should i do about the e-mail i sent to mojang? any ideas
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#4375 [22:15] <mattym> soulreaper1989, Dont worry about it
#4376 [22:15] * Chavez [Chavez@notlogged] has quit. (Ping timeout: 204 seconds)
#4377 [22:15] <soulreaper1989> ok sorry for my stupidity/inconvenience
#4378 [22:15] <Hudajugg> It lets me connect to the hub and it works perfectly fine but when i go to the prison part of the server which i have played on recently it disconnects me with that message
#4379 [22:15] <mattym> Endslayer, Can you go to Windows Update, have it search/find updates, then install all updates
#4380 [22:16] <mattym> Hudajugg, That error is usually something on the server side, you will need to contact the servers host to diagnose the problem
#4381 [22:16] <Hudajugg> thank you
#4382 [22:16] <Hudajugg> thank you
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#4384 [22:18] <Endslayer> matty im confused where the windows update is
#4385 [22:19] <mattym> Endslayer, If you hit your windows button, then go to settings, then update and security
#4386 [22:19] * Chavez [Chavez@notlogged] has joined #minecrafthelp
#4387 [22:20] <Endslayer> there are avalible updates matty
#4388 [22:20] <mattym> Endslayer, Do them all
#4389 [22:20] <Endslayer> i dont know how to
#4390 [22:20] <Endslayer> oh they are downloading
#4391 [22:21] <Endslayer> should i ignore the nvidia update
#4392 [22:21] <mattym> Endslayer, No, do it
#4393 [22:21] <Endslayer> i have to restart my system
#4394 [22:21] <mattym> Endslayer, do so
#4395 [22:22] <Endslayer> should i install these updates first
#4396 [22:23] <Chavez> mattym I'm back. I even uninstalled AVG but it still won't work.
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#4402 [22:35] <daisy_bell> display driver crashed and i dont know how to fix it... really frustrating
#4403 [22:36] * FaustXXXVII [FaustXXXVII@notlogged] has joined #minecrafthelp
#4404 [22:36] <FaustXXXVII> Minecraft appears as instaled in the Win-store. Whre is the game?
#4405 [22:37] <daisy_bell> have you searched for it?
#4406 [22:37] <FaustXXXVII> the search bar only finds the files, not even the launcher of the old minecraft
#4407 [22:38] <clarjon1> use the start menu
#4408 [22:38] <FaustXXXVII> for what? Win 10 doesn't have the search bar in the star menu
#4409 [22:39] <clarjon1> wat
#4410 [22:39] <clarjon1> you open the start menu and start typing
#4411 [22:39] <clarjon1> like you have been able to do since Vista
#4412 [22:40] <FaustXXXVII> Alredy did. The same, only finds some pics and files.
#4413 [22:41] <FaustXXXVII> Do I have to open this Xbox 1 thing? I don't want to do it, but if it is going to store my games maybe I don't have a choice
#4414 [22:41] <FaustXXXVII> Still, odn't know if that is going to help. (if my game is there)
#4415 [22:42] <clarjon1> it might show up there?
#4416 [22:42] <clarjon1> i'm not quite sure.
#4417 [22:42] <Extreme> FaustXXXVII: Check if the game finished downloading.
#4418 [22:42] <clarjon1> When i installed the game via the windows app store, it shows up in my start menu search
#4419 [22:42] <clarjon1> also, when you run the new Minecraft PC launcher for the first time, it creates a start menu entry
#4420 [22:42] * Zombot6310 [Zombot6310@notlogged] has joined #minecrafthelp
#4421 [22:42] <FaustXXXVII> the thing is that It only appears as "installed"
#4422 [22:43] <FaustXXXVII> I can't install it because the "install" buttom is blaked out, also my code was "redeemed". I have been fighting with that the entire day.
#4423 [22:43] * Endslayer [Endslayer@notlogged] has joined #minecrafthelp
#4424 [22:43] <Extreme> FaustXXXVII: It might appear that it downloaded on the app page, but you you need to click on your profile icon -> "My library" to actually check
#4425 [22:43] <clarjon1> http://imgur.com/eWqpqDu
#4426 [22:43] <clarjon1> here's what i get
#4427 [22:43] <FaustXXXVII> Other support guys told me to fill up a form to get back a new code, because mine was already claimed
#4428 [22:43] <FaustXXXVII> Let me see that
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#4430 [22:44] <FaustXXXVII> it appears there but it still doesn't let me install it, the buttom is blacked out. Are the specifications for Minecraft Beta too different for the older version?
#4431 [22:45] <Zombot6310> When ever I start minecraft it crashes so what can I do. This is information about my computer [ http://paste.ubuntu.com/12004608/ ]
#4432 [22:45] <Extreme> FaustXXXVII: Are you on a 64-bit operating system?
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#4434 [22:46] <Zombot6310> YEs
#4435 [22:46] <Endslayer> hello people
#4436 [22:46] <Extreme> FaustXXXVII: with DirectX11 capable GPU drivers?
#4437 [22:46] <FaustXXXVII> I have the old version (original 1.8.8) and it works perfectly fine. My operating system is 32
#4438 [22:47] <FaustXXXVII> I want to download this version to check it, I have been struggling to get it the entire day
#4439 [22:47] <Extreme> FaustXXXVII: The PC Editions and the Windows 10 edition are completely different
#4440 [22:47] <Extreme> FaustXXXVII: You can still play Minecraft for PC on Windows 10.
#4441 [22:48] <FaustXXXVII> what are the Beta requirements, the store only says it needs 72MB
#4442 [22:48] <Zombot6310> Should I try updating java?
#4443 [22:48] <Zombot6310> so it stop crashing
#4444 [22:49] <Gigi> I asked to reset my minecraft security questions on Monday and I still haven gotten an email, it Wednesday. How long does it take?
#4445 [22:49] <Extreme> FaustXXXVII: A 64-bit OS with a x64 processor and a directx11 capable GPU
#4446 [22:50] <Extreme> FaustXXXVII: To make it clear, the PC edition is NOT the Windows 10 edition. They're two different things.
#4447 [22:50] <FaustXXXVII> I know, as I said I have the original and it works with no problem, but I want to check this Beta version.
#4448 [22:50] <FaustXXXVII> I just want to know why I can't download it form the store
#4449 [22:50] <Extreme> FaustXXXVII: I explained that.
#4450 [22:50] <Zombot6310> Are you signed into a local account on your computer?
#4451 [22:51] <Extreme> FaustXXXVII: A 64-bit OS with a x64 processor and a directx11 capable GPU is required for "Minecraft: Windows 10 Edition"
#4452 [22:52] <FaustXXXVII> I see. No problem the, I didn't imagine it needed a more powerful machine. I only have a laptop
#4453 [22:52] <Gigi> Hello I need help :)
#4454 [22:52] * Zombot6310 [Zombot6310@notlogged] has quit. (Quit: Web client closed)
#4455 [22:53] <Gigi> I have a simple question
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#4458 [22:55] <Hudajugg> http://i.imgur.com/puhiS7G.png This keeps coming up when i try to connect to a different area from the hub. is there any way to fix it?
#4459 [22:55] * Awolfe [Awolfe@notlogged] has joined #minecrafthelp
#4460 [22:55] <Dylan_TreyKinsey> I need help
#4461 [22:55] <Awolfe> hey
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#4463 [22:55] * FaustXXXVII [FaustXXXVII@notlogged] has quit. (Quit: Web client closed)
#4464 [22:55] <Dylan_TreyKinsey> Who has PS3
#4465 [22:56] <mattym> Hudajugg, I told you earlier, you need to contact the server host/owner/staff to handle server side issues like that
#4466 [22:56] <Gigi> Not me but I just have one simple question
#4467 [22:56] <Awolfe> I use to play Minecraft and i forgot my username but when i try to reset the password using email i dont get an email and now its saying i have no account with the email?
#4468 [22:57] <Dylan_TreyKinsey> U must of deltoid it on accident
#4469 [22:57] <Hudajugg> Matty, i did they said it wasnt on their side and that no one else was having that problem
#4470 [22:57] <Dylan_TreyKinsey> Who has PS3
#4471 [22:57] <Awolfe> Is there a way to get it back? i have my transaction number from paypal
#4472 [22:57] <Gigi> I asked to reset my minecraft security questions on Monday and I still haven gotten an email, it Wednesday. How long does it take?
#4473 [22:57] <Dylan_TreyKinsey> Idk
#4474 [22:58] <Dylan_TreyKinsey> I just made new account
#4475 [22:58] <Dylan_TreyKinsey> Who has PS3
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#4480 [22:59] <mattym> Hudajugg, The error you are getting is most comonly from someone overloading a sign or other ingame thing, its on the server side
#4481 [23:00] <Gigi> I asked to reset my minecraft security questions on Monday and I still haven gotten an email, it Wednesday. How long does it take?
#4482 [23:00] <Hudajugg> Ok I'll let them know thank you
#4483 [23:00] <mattym> Gigi, Normally 3-4 days, but as they currently have a backlog, it may take longer
#4484 [23:00] * Erusun_ [Erusun_@notlogged] has joined #minecrafthelp
#4485 [23:00] <mattym> Gigi, Here https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-?b_id=5408
#4486 [23:00] <mattym> Gigi, Here https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-?b_id=5408
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#4488 [23:01] <Gigi> Oh okay thank you so much love!! <3
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#4497 [23:13] <_dafall_> hi everyone
#4498 [23:13] <_dafall_> is someone here ?
#4499 [23:14] <mattym> Hello
#4500 [23:14] <_dafall_> ok would you see if you could help me real quick please ?
#4501 [23:14] <mattym> _dafall_, Explain the problem and we will try
#4502 [23:15] <_dafall_> me and my friend are right next to eachother and are signing on to the same servers playing and stuff till i had closed out of minecraft when i came back every server i tryed to connect to says not authenticated to minecraft.net
#4503 [23:16] <_dafall_> and he is on the server that im trying /failing to sign on to
#4504 [23:16] <mattym> ??> _dafall_ launcher/relog
#4505 [23:16] <Absol> _dafall_: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#4506 [23:16] <mattym> _dafall_, Follow Absols instructions
#4507 [23:16] <_dafall_> ok il try that out
#4508 [23:16] <_dafall_> thanks guys
#4509 [23:21] <_dafall_> it worked absol thank you
#4510 [23:21] <mattym> _dafall_, glad we could help
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#4515 [23:38] <Huntress1177> Hi, I'm currently waiting on verification emails for 2 accounts for my children. Its been approximately 8 hrs now and no email, but several requests to resend. I'm using hotmail for both accounts. Is there settings I need to change or is the verification just hit and miss??
#4516 [23:39] <mattym> ??> Huntress1177 account/email-missing
#4517 [23:39] <Absol> Huntress1177: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#4518 [23:39] <Absol> Huntress1177: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#4519 [23:39] <mattym> Huntress1177, Check the link from Absol to make sure your account isnt dropping the emails from mojang
#4520 [23:39] <mattym> Huntress1177, Hotmail is usually the cause
#4521 [23:40] <Huntress1177> I thought I might be waiting a while for responses with most being across the world... checking out the link, brb :) and tyvm for the fast responses, you guys rock, google wasnt rocking lol
#4522 [23:41] <mattym> Huntress1177, Have you purchased the game yet?
#4523 [23:41] <Huntress1177> ok its not in junk folder and while I didnt have issues setting up mine or one for the 3rd child with hotmail it likely is the cause then
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#4526 [23:41] <Huntress1177> no I have not made a payment yet, that comes after the verification it seems
#4527 [23:42] <mattym> Huntress1177, Then it would be a lot easier to just go to gmail and make two new accounts
#4528 [23:42] <mattym> Huntress1177, And use those email accounts to make the Mojang accounts, hotmail is just too hit or miss, mostly miss
#4529 [23:43] <Huntress1177> I'll keep this chat open while I go do that... I promised the kids I'd get it done for after homework today (and schools out in 15 mins)
#4530 [23:44] <mattym> Huntress1177, Also, when setting up and eventually signing into the Mojang accounts for payment, make sure to completely log out of the previous account on mojang.com
#4531 [23:49] <Huntress1177> ugh not my day lol apparently gmail remembers if you put in a date of birth under their age requirements... lie on the 2nd attempt gets the same results lol... is there any but gmail that works well?
#4532 [23:50] <mattym> Huntress1177, No free options i can think of off hand that would provide a stable and reliable email
#4533 [23:50] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 202 seconds)
#4534 [23:50] <mattym> Huntress1177, If you know how you could try clearing your browsers cache and cookies, then try the gmail registration again
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#4536 [23:51] <Huntress1177> I did that yesterday for other reasons so surely it should still be cleared enough? worth a try though
#4537 [23:51] <mattym> Huntress1177, It may clear out the memory of the age you entered, it may not, worth a shot
#4538 [23:52] <Huntress1177> aaah good thinking lol because now if i hit create account i get the error message about age... if i get kicked from here i will be back lol
#4539 [23:55] <Huntress1177> that worked to clear the age, thanks :)
#4540 [23:56] <mattym> Huntress1177, And *cough* you didnt hear me suggest this *cough* but when creating the mojang accounts, you may want to fudge the age as well
#4541 [23:56] * clarjon1 gasps
#4541 [23:56] <mattym> Huntress1177, As if its entered below an age of 13 i believe, the accounts will be locked out of some features
#4542 [23:56] <Huntress1177> lol is there an age limit I dont know about??
#4543 [23:57] <mattym> Huntress1177, I think it only effects the ability to play on a Realms server
#4544 [23:57] * Lord_Relax [Lord_Relax@notlogged] has joined #minecrafthelp
#4545 [23:57] <mattym> Huntress1177, but if they ever want too, it will require additional steps on your behalf to change their accounts
#4546 [23:57] <Huntress1177> uh oh... we want them for realms and the one that worked is for my 10yo
#4547 [23:57] <Huntress1177> will test that later lol shes been invited
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#4551 [23:59] <Lord_Relax> the game is not working
#4552 [23:59] * yunien_candy1776 [yunien_candy1776@notlogged] has quit. (Client Quit)