#1 [00:00] <mattym> Lord_Relax, Please change your name, impersonating (however close it may be) the channel Ops is not appreciated and will get you nowhere
#2 [00:00] <Huntress1177> woo hoo one verification email recieved!!!
#3 [00:00] * pacificblue03 [pacificblue03@notlogged] has joined #minecrafthelp
#4 [00:01] * Lord_Relax [Lord_Relax@notlogged] has quit. (Client Quit)
#5 [00:01] <pacificblue03> hello?
#6 [00:01] <mattym> Huntress1177, After you do the confirmation on Mojang, i would suggest another cache/cookies clear, to make sure you are completely logged out of the first account
#7 [00:01] <mattym> Hello pacificblue03
#8 [00:01] <pacificblue03> hi Mattym
#9 [00:01] * Dark_Guard [Dark_Guard@notlogged] has quit. (Client Quit)
#10 [00:01] <pacificblue03> im having some issues i have emailed mojang a few times in the past month
#11 [00:01] <pacificblue03> no reply..
#12 [00:01] * Dark_Guard1 [Dark_Guard1@notlogged] has joined #minecrafthelp
#13 [00:01] <mattym> pacificblue03, What is the issue?
#14 [00:02] <pacificblue03> i can only play minecraft demo but i bought it in 2012, i have not been refunded, and cant buy it again under same username, mojang acc said its already been joined too ..
#15 [00:02] <mattym> pacificblue03, Did you fill out the support ticket form and include the transaction-id?
#16 [00:03] <pacificblue03> yes multiple times within this month (30days)
#17 [00:03] <mattym> pacificblue03, When was the last sent?
#18 [00:03] <pacificblue03> i tried again today and last was about 4 or 6 days ago
#19 [00:04] <mattym> pacificblue03, Currently they have had a backlog, as of today they were only up to messages sent on July 21st
#20 [00:04] <pacificblue03> oh.. so i just wont be able to play till a long time then
#21 [00:05] <pacificblue03> thanks anyway for reply
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#23 [00:07] <Huntress1177> ok one account confirmed and payed for, cache cleared and fingers crossed 2nd works just as well!
#24 [00:09] * SerenityCrystal [SerenityCrystal@notlogged] has joined #minecrafthelp
#25 [00:11] * tob [tob@notlogged] has joined #minecrafthelp
#26 [00:12] <tob> anyone here/
#27 [00:12] <tob> ?
#28 [00:12] <mattym> Hello tob
#29 [00:12] <tob> oh hi ..
#30 [00:12] <tob> i was wondering if u can
#31 [00:12] <tob> help me with n opengl issue
#32 [00:12] <mattym> tob, Do you have the link to your dxdiag report?
#33 [00:12] <tob> give me 3 mins
#34 [00:15] <tob> http://paste.ubuntu.com/12004906/ here it is
#35 [00:16] <mattym> tob, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#36 [00:16] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#37 [00:16] <Huntress1177> thanks very much, thats both accounts created and should be ready to log in. Appreciate the help :) :) time for homework then to let the kiddies loose on mc! poor chickens lol.... have a great day/night wherever you are!
#38 [00:17] <tob> oh ... Bummer... yeah it did work on windows 7 ... anyway Thanks a bunch .... appreciate it!!!
#39 [00:17] <mattym> Huntress1177, Have fun
#40 [00:17] * SerenityCrystal [SerenityCrystal@notlogged] has quit. (Quit: Web client closed)
#41 [00:18] <Huntress1177> I'm sure teaching 3 at a time to play will be a little less then fun, shoulda stuck to console version, but will do!!
#42 [00:18] <Huntress1177> I'm sure teaching 3 at a time to play will be a little less then fun, shoulda stuck to console version, but will do!!
#43 [00:18] * Huntress1177 [Huntress1177@notlogged] has left #minecrafthelp
#44 [00:18] <mattym> tob, Regardless of Windows version, the graphics hardware in that laptop would stuggle with the game
#45 [00:20] * Shaymin100 [Shaymin100@notlogged] has joined #minecrafthelp
#46 [00:20] <Shaymin100> Hello
#47 [00:20] <tob> Actually i did play it on my windows 7 , lag free and even played on servers, there wanst any problems that i ran into at that time ... but oh well .. i guess i need to get xbox windows version . heard it not as good .. but thabnks anyway ..
#48 [00:20] <Shaymin100> Since the Minecraft version 1.7.2 and higher I can´t play the game and get a Crash-Report. Where is the Problem?
#49 [00:21] <Shaymin100> The Crash-Report is
#50 [00:21] <Shaymin100> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x48d23e88, pid=436, tid=2348 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 ) # Problematic frame: # C [ig4dev32.dll+0x3e88] # # Failed to write core dump. Minidumps are not enabled by default on cli
#51 [00:21] <mattym> ??> launcher/crash-log
#52 [00:21] <mattym> ??> Shaymin100 launcher/crash-log
#53 [00:21] <Absol> Shaymin100: We need to see your crash log, which appears after a crash.
#54 [00:21] <Absol> Shaymin100: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#55 [00:22] <Dark_Guard1> I have a question.
#56 [00:22] <Dark_Guard1> oh ill wait
#57 [00:22] <Dark_Guard1> srry
#58 [00:22] <mattym> Dark_Guard1, Just ask
#59 [00:23] <Dark_Guard1> ok My Minecraft is not working I have a link about the issue.
#60 [00:23] <mattym> Dark_Guard1, Paste it in the chat
#61 [00:23] <Dark_Guard1> ok 1 min
#62 [00:24] <Dark_Guard1> http://paste.ubuntu.com/12004844/
#63 [00:24] <Shaymin100> http://paste.ubuntu.com/12004922/
#64 [00:24] <mattym> ??> Shaymin100 gpu/intel/ig4
#65 [00:24] <Absol> Shaymin100: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#66 [00:25] <Absol> Shaymin100: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#67 [00:25] <mattym> Dark_Guard1, One moment
#68 [00:25] <Dark_Guard1> Can you pls tell me which video card?
#69 [00:26] <Dark_Guard1> oh
#70 [00:26] <Shaymin100> OK, Thank you
#71 [00:26] <mattym> Dark_Guard1, Download and Install the Catalyst Software Suite from this page https://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#72 [00:27] <Dark_Guard1> Thats it?
#73 [00:27] <Dark_Guard1> Is that all I have to do?
#74 [00:27] <mattym> Dark_Guard1, Once you start the install it should guide you the rest of the way. If the install completes properly, it may ask you to restart the computer
#75 [00:28] <Dark_Guard1> ok
#76 [00:28] <mattym> Dark_Guard1, Even if it does not ask, restart the computer, then try Minecraft again
#77 [00:28] <Dark_Guard1> Ok Thank You for your help!
#78 [00:29] <Dark_Guard1> Its asking me if I only want the content dilivered securely.
#79 [00:30] <Dark_Guard1> The content that was dilivered securely
#80 [00:30] <Dark_Guard1> Should I click No
#81 [00:31] * tob [tob@notlogged] has quit. (Quit: Web client closed)
#82 [00:31] <mattym> Dark_Guard1, Is that the check box in the Catalyst Control install screen?
#83 [00:31] <Dark_Guard1> 1 sec
#84 [00:32] <Dark_Guard1> Yes the link that you sent
#85 [00:32] <mattym> Dark_Guard1, Im not sure what option that is, i dont think i matters
#86 [00:33] <Dark_Guard1> It says that is could compromise the security of the whole webpage.
#87 [00:33] <Dark_Guard1> it
#88 [00:34] * tob [tob@notlogged] has joined #minecrafthelp
#89 [00:35] <mattym> Dark_Guard1, Again i dont think it matters, all you need is to install the drivers
#90 [00:35] <Dark_Guard1> ok
#91 [00:35] <Dark_Guard1> thanks
#92 [00:37] <Dark_Guard1> Srry It says that there is an Error on Page.
#93 [00:37] <mattym> Dark_Guard1, On the link did you click the download button next to Catalyst Software Suite? https://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#94 [00:38] <tob> hi again... can winodws 10 edition beta be played offline? ...
#95 [00:38] * iPeer [iPeer@notlogged] has quit. ()
#96 [00:38] <mattym> tob, What do you mean?
#97 [00:38] <Dark_Guard1> yes
#98 [00:38] * matevz [matevz@notlogged] has joined #minecrafthelp
#99 [00:38] <mattym> Dark_Guard1, Then where and what gave you the error?
#100 [00:39] <Dark_Guard1> I think it was my CPU
#101 [00:39] <mattym> What did it say?
#102 [00:39] <tob> well .. i m trying out the windows 10 edition beta which i downloaded at the store ... it seem to work with my pc .. i can play it .... but wat i really need is to play it offline , in lan with a friend ... so can it be played offline?
#103 [00:39] <Dark_Guard1> Wait I clicked it but then it displayed the message Error on Page.
#104 [00:40] * matevz [matevz@notlogged] has quit. (Client Quit)
#105 [00:40] * nico [nico@notlogged] has joined #minecrafthelp
#106 [00:40] <mattym> tob, Im not sure of the current state of multiplayer in that versions, i think it currently only works via Xbox Live for windows
#107 [00:41] <mattym> Dark_Guard1, So the download never even started?
#108 [00:41] <tob> oh .. ok .. thanks
#109 [00:41] <Dark_Guard1> yes it never started
#110 [00:42] <mattym> Dark_Guard1, I think you need to make sure cookies are enabled in your browser for that page to work properly
#111 [00:42] <nico> loging on to mincraft
#112 [00:42] <Dark_Guard1> How do I do that?
#113 [00:42] <mattym> Dark_Guard1, Shoould be in your browsers settings
#114 [00:43] <Dark_Guard1> Im srry but where is that?
#115 [00:43] <Dark_Guard1> Srry
#116 [00:43] <mattym> Dark_Guard1, What browser are you using?
#117 [00:44] <Dark_Guard1> Windows Internet Explorer
#118 [00:44] <mattym> Dark_Guard1, Try using Google Chrome, Explorer has issues
#119 [00:44] <Dark_Guard1> ok
#120 [00:45] * Cr3amCr4nk [Cr3amCr4nk@notlogged] has joined #minecrafthelp
#121 [00:45] <Dark_Guard1> ok
#122 [00:45] * Cr3amCr4nk [Cr3amCr4nk@notlogged] has quit. (Client Quit)
#123 [00:45] <Dark_Guard1> Do I type the link there
#124 [00:45] <mattym> Dark_Guard1, yes
#125 [00:45] <nico> i cant log in to my mincraft
#126 [00:45] <Dark_Guard1> k
#127 [00:46] <nico> does anyone know how to fix it?
#128 [00:46] <mattym> nico, What does it say when you try, please let me know exactly what it says
#129 [00:46] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 202 seconds)
#130 [00:48] * Erusun [Erusun@notlogged] has quit. (Ping timeout: 189 seconds)
#131 [00:49] <Dark_Guard1> I pasted the link but there are over 1000 results
#132 [00:49] <mattym> Dark_Guard1, Leave the chat here, and re-enter on chrome, so i can get you the link directly on there
#133 [00:50] <Dark_Guard1> ok
#134 [00:51] * Dark_Guard1_ [Dark_Guard1_@notlogged] has joined #minecrafthelp
#135 [00:51] <Dark_Guard1_> hello
#136 [00:51] <mattym> Dark_Guard1_, Ok, click the link https://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#137 [00:51] <Dark_Guard1_> Wait theres something wrong
#138 [00:52] <Dark_Guard1_> oh srry
#139 [00:52] <Dark_Guard1_> 1 sec
#140 [00:52] <nico> we're sorry but it seems there was an error while trying to render aspects of the game. to solve this error it is reccomended that you update your graphic drive. if you are unsure of how to update your drivers please click fix the problem for more information. if you recently installed windows 10 please ensure that your harddrive manufactures have updated drivers for it. for more information select fix the problem
#141 [00:53] <nico> thats what it says
#142 [00:53] <mattym> nico, Do you have a link to your dxdiag report?
#143 [00:53] <nico> yes
#144 [00:53] <mattym> nico, Can you post the link here in the chat
#145 [00:54] <nico> how?
#146 [00:54] <mattym> ??> nico win/dxdiag
#147 [00:54] <Absol> nico: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#148 [00:54] <nico> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#149 [00:54] <mattym> nico, Please follow the instructions in the link there
#150 [00:55] <mattym> nico, Make a paste.ubuntu.com page with your dxdiag info, then provide the link to it here
#151 [00:56] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#152 [00:57] * Dark_Guard1 [Dark_Guard1@notlogged] has quit. (Ping timeout: 204 seconds)
#153 [00:58] * mlg6789 [mlg6789@notlogged] has quit. (Ping timeout: 204 seconds)
#154 [01:01] * Waterbug [Waterbug@notlogged] has joined #minecrafthelp
#155 [01:02] <Waterbug> Why do I need a credit card to sign in my parents don't want to up it in it looks very fishy they say
#156 [01:02] <mattym> Waterbug, What do you mean?
#157 [01:03] * nico [nico@notlogged] has quit. (Quit: Web client closed)
#158 [01:04] <Waterbug> I want to change my name in minecraft and skin and when I try to sign in it asks for security questions and I don't know one of them.
#159 [01:04] <mattym> Waterbug, Are you on the mojang.com site?
#160 [01:04] <Waterbug> And to change that it needs a credit card
#161 [01:05] <Waterbug> It is in the link I got in the email to Change it
#162 [01:05] <mattym> Waterbug, what was the email address that sent you that email
#163 [01:06] <Waterbug> noreply@mojang.com
#164 [01:06] <mattym> ??> Waterbug mojang/email
#165 [01:06] <Absol> Waterbug: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#166 [01:06] <Absol> Waterbug: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#167 [01:07] <mattym> Waterbug, If you need to change the account security questions
#168 [01:07] <mattym> Waterbug, You need to fill out the from from Absol
#169 [01:08] <mattym> Waterbug, The only place it could possibly be asking for a credit card number, is if you baught the game using a paysafe card, in which case you would need to enter the card number as the transaction-id
#170 [01:09] <Waterbug> Ok I went to change the questions but I got a link in the email to put a credit card of your parent to let them know I am doing this I quess
#171 [01:10] <Waterbug> I will fill the link u guys gave me out and see how that goes thx
#172 [01:10] <mattym> Waterbug, If when you made the account you were 13 or under according to your birth date, then you need that number to confirm your parents are allowing you to make changes to the account
#173 [01:10] * AcheFusion [AcheFusion@notlogged] has joined #minecrafthelp
#174 [01:11] <Waterbug> Yes but my parents won't put it in is there another option
#175 [01:11] <mattym> Waterbug, Fill in the form Absol linked, when you get a reply, you may still need to enter that info
#176 [01:12] <mattym> Waterbug, If thats whats is asks for, there is no other way
#177 [01:12] <AcheFusion> Hello i stopped playing minecraft for a while and when i came back my password kept changing and now when i got to long in on both minecraft and mojang site they dont know my email for my account or username?
#178 [01:12] <Waterbug> K I will do that thank you for the help
#179 [01:12] <mattym> AcheFusion, What is the exact message it gives when you try to log in?
#180 [01:14] <AcheFusion> it just says wrong password or email on the mojang and on mincraft website it doesnt recognize it and i have not changed it and i dont recive emails from them when requesting a new password
#181 [01:14] <mattym> AcheFusion, What is the username?
#182 [01:14] <AcheFusion> It is killzone2000_
#183 [01:15] <mattym> AcheFusion, Did you ever change the name?
#184 [01:15] <AcheFusion> no i dont know how to
#185 [01:15] * tonnloc [tonnloc@notlogged] has joined #minecrafthelp
#186 [01:15] <mattym> AcheFusion, As your username has in fact been changed, you may have been hacked
#187 [01:15] <mattym> ??> AcheFusion account/hacked
#188 [01:15] <Absol> AcheFusion: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#189 [01:15] <Absol> AcheFusion: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#190 [01:16] <mattym> AcheFusion, Fill in the form linked by Absol
#191 [01:16] <AcheFusion> ok thanks
#192 [01:16] * Waterbug [Waterbug@notlogged] has joined #minecrafthelp
#193 [01:17] <Waterbug> When I try to change my name on minecraft and my skin it asks for credit card information and my parents think it's fishy what do I do
#194 [01:17] <mattym> Waterbug, Fill out the form i told you too, and wait for the reply
#195 [01:18] <mattym> Waterbug, Takes 3-4 days on average and with the current backlog they have, it may take longer
#196 [01:18] <Waterbug> It asks for a transaction ID is that the credit card thing cause if it is my parents don't want me to do it
#197 [01:18] * Waterbug [Waterbug@notlogged] has quit. (Client Quit)
#198 [01:18] * Waterbug [Waterbug@notlogged] has joined #minecrafthelp
#199 [01:19] <mattym> Waterbug, What method did you use to purchase the account?
#200 [01:19] <Waterbug> Credit card
#201 [01:19] * Waterbug [Waterbug@notlogged] has quit. (Client Quit)
#202 [01:19] * Waterbug [Waterbug@notlogged] has joined #minecrafthelp
#203 [01:20] <mattym> Waterbug, Then the transaction-id should be in the email you got when you purchased the account
#204 [01:20] <tonnloc> i am have trouble loading minecraft i just downloaded it and it said i need to up date my graphic card this is a link they had me copy in the help. http://paste.ubuntu.com/12005045/
#205 [01:20] * MrOcto [MrOcto@notlogged] has joined #minecrafthelp
#206 [01:20] * Janke123 [Janke123@notlogged] has joined #minecrafthelp
#207 [01:20] <mattym> tonnloc, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#208 [01:20] <Waterbug> But I made the account awhile ago I don't have he email
#209 [01:20] <MrOcto> If i join a server than crasht me Minecraft
#210 [01:20] <mattym> Waterbug, Then as i said earlier, the site is asking for your credit info to confirm that a parent has given consent for you to change info on the account
#211 [01:21] <mattym> ??> MrOcto launcher/crash-log
#212 [01:21] <MrOcto> If i join a server than crasht me Minecraft
#213 [01:21] <Absol> MrOcto: We need to see your crash log, which appears after a crash.
#214 [01:21] <Absol> MrOcto: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#215 [01:21] <MrOcto> yes mattym
#216 [01:21] <Waterbug> Thanks for your help I just think I'm gonna leave it
#217 [01:21] * Waterbug [Waterbug@notlogged] has quit. (Client Quit)
#218 [01:21] <mattym> MrOcto, Follow the directions from Absol on how to post the crash log
#219 [01:21] <MrOcto> are you dutch I am 12 and me English is not so good
#220 [01:21] * tonnloc [tonnloc@notlogged] has quit. (Quit: Web client closed)
#221 [01:23] * Tristans5 [Tristans5@notlogged] has joined #minecrafthelp
#222 [01:23] <mattym> MrOcto, Sorry we only speak english here
#223 [01:23] <MrOcto> Oke
#224 [01:23] <mattym> MrOcto, Try your best, use google translate if you need help
#225 [01:23] <MrOcto> i gonna usa that thanks
#226 [01:23] * gomez311 [gomez311@notlogged] has joined #minecrafthelp
#227 [01:23] * sergio [sergio@notlogged] has joined #minecrafthelp
#228 [01:23] * cyphase [cyphase@notlogged] has quit. (Quit: cyphase.com)
#229 [01:24] <gomez311> hello
#230 [01:24] <mattym> Hello gomez311
#231 [01:24] <MrOcto> but what is Absol mattym
#232 [01:24] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#233 [01:24] <MrOcto> Absol*
#234 [01:24] <Tristans5> Hello. I need help with my minecraft always crashing right after i press play
#235 [01:24] <mattym> ??> Tristans5 launcher/crash-log
#236 [01:24] <Absol> Tristans5: We need to see your crash log, which appears after a crash.
#237 [01:24] <gomez311> i have a quick question about purchasing minecraft win 10 beta
#238 [01:24] <Absol> Tristans5: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#239 [01:24] <mattym> MrOcto, Its a user, read the instructions it gave you
#240 [01:25] <mattym> gomez311, Ask away
#241 [01:25] <MrOcto> Ok, Brb
#242 [01:25] * nico [nico@notlogged] has joined #minecrafthelp
#243 [01:25] <gomez311> if i buy it on my account will my kids be able to play it on their accounts on this PC?
#244 [01:25] <Tristans5> ok im getting the link
#245 [01:26] <nico> how do you update your graphics driver?
#246 [01:26] <mattym> gomez311, To be honest im not familiar with how the Windows Store works in that regard
#247 [01:26] * sergio [sergio@notlogged] has quit. (Client Quit)
#248 [01:26] <mattym> nico, You need to follow the instructions in the link i gave you earlier, to make a link to your dxdaig, and provide the link to it here
#249 [01:26] <gomez311> i have been looking everywhere but cant seem to find any answeres
#250 [01:27] * nico [nico@notlogged] has quit. (Client Quit)
#251 [01:27] <gomez311> i dont know where else to look
#252 [01:27] <mattym> gomez311, The Win10 Edition beta is considered a Xbox for Windows game, you may want to ask xbox support
#253 [01:27] * Venomous [Venomous@notlogged] has joined #minecrafthelp
#254 [01:27] <MrOcto> mattym why is the crash alone on 1.7.10
#255 [01:27] <gomez311> ok thanks i guess i'll try that thanks for ur help really appreciate it
#256 [01:28] <mattym> gomez311, Check here to see how you may try to contact them and ask http://support.xbox.com/en-US/
#257 [01:28] <Venomous> Can anyone else not login too their mojang or minecraft account i evan made a new one and still cant.
#258 [01:28] <mattym> MrOcto, Can you get me the crash log
#259 [01:28] <gomez311> thanks mattym
#260 [01:28] <MrOcto> Mattym gyazo?
#261 [01:28] <MrOcto> thats a picture site
#262 [01:28] <mattym> Venomous, What is the message it gives you when you try?
#263 [01:28] <MrOcto> I gonna make a picture and can stuur that to you
#264 [01:28] <Tristans5> here is my crash report. http://paste.ubuntu.com/12005092/
#265 [01:29] <mattym> MrOcto, Ok. but if i cant see enough info, i will need you to do it the other way
#266 [01:29] <mattym> ??> Tristans5 win/dxdiag
#267 [01:29] <Absol> Tristans5: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#268 [01:29] <Venomous> Invalid username or password ive changed it all but can not get in
#269 [01:29] <mattym> Tristans5, Can you follow the instructions in the link from Absol
#270 [01:29] <mattym> ??> Venomous login/throttle
#271 [01:29] <Tristans5> yes thank you
#272 [01:29] <Absol> Venomous: Your login is being throttled, which will prevent you from logging in.
#273 [01:29] <Absol> Venomous: You will have to wait 3 hours without logging in for it to reset.
#274 [01:30] <Venomous> awwwh wow..
#275 [01:30] <Venomous> Cant play feed the beast haha thanks everyone :)
#276 [01:30] <MrOcto> http://gyazo.com/dc947a3584e4ecc55da77cc6fa3e14ac
#277 [01:31] <mattym> MrOcto, I need to see higher up
#278 [01:31] * AcheFusion [AcheFusion@notlogged] has quit. (Ping timeout: 204 seconds)
#279 [01:31] <MrOcto> higher>
#280 [01:31] <MrOcto> ?
#281 [01:31] * Venomous [Venomous@notlogged] has quit. (Client Quit)
#282 [01:31] <mattym> MrOcto, The top of the crash log
#283 [01:31] <MrOcto> http://gyazo.com/b7c3d12e8e9442e5f0e61168b371013c
#284 [01:31] * gomez311 [gomez311@notlogged] has quit. (Ping timeout: 204 seconds)
#285 [01:32] <mattym> MrOcto, Can you try on 1.8.8
#286 [01:32] <MrOcto> yeah but the server where I playing on is 1.7.10
#287 [01:33] * lee_ [lee_@notlogged] has joined #minecrafthelp
#288 [01:33] <mattym> ??> MrOcto win/reinst
#289 [01:33] <Absol> MrOcto: You may need to reinstall the locally installed files that Minecraft puts into place.
#290 [01:33] <Absol> MrOcto: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#291 [01:33] <mattym> MrOcto, Follow the directions ^ Absol said
#292 [01:33] <MrOcto> Difficult but i gonna try it
#293 [01:35] <MrOcto> I dont know what you means bro I am not so smart in the Computer
#294 [01:35] <mattym> MrOcto, Open the launcher
#295 [01:35] <MrOcto> 1.7.10?
#296 [01:35] <mattym> MrOcto, Find the button that says Edit Profile
#297 [01:35] <MrOcto> yeah
#298 [01:35] <mattym> MrOcto, IF you press Edit Profile, in the window it opens
#299 [01:36] <mattym> MrOcto, Do you see Open Game DIrectory
#300 [01:36] <MrOcto> yeah
#301 [01:36] <mattym> MrOcto, Press that
#302 [01:36] <MrOcto> yeah
#303 [01:36] <mattym> MrOcto, Ok leave that folder open, but close minecraft
#304 [01:37] <mattym> MrOcto, In that folder, delete everything but the "saves" folder
#305 [01:37] <MrOcto> wait
#306 [01:37] <MrOcto> If i press happens there nothing
#307 [01:37] <Tristans5> Ok i got my DxDiag Report
#308 [01:37] <Tristans5> http://paste.ubuntu.com/12005119/
#309 [01:38] <mattym> MrOcto, If you click Open Game Directory, does it not open a folder?
#310 [01:38] <MrOcto> no
#311 [01:38] <MrOcto> it`s doenst
#312 [01:38] <mattym> Tristans5, One moment
#313 [01:38] <Tristans5> mattym, take your time
#314 [01:38] <mattym> Tristans5, Unfortunately your graphics hardware is not supported on Windows 8.1, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#315 [01:39] <Tristans5> mattym, ok thank you very much
#316 [01:40] * Tristans5 [Tristans5@notlogged] has quit. (Quit: Web client closed)
#317 [01:41] <MrOcto> what now?
#318 [01:41] <mattym> MrOcto, Try the instructions from Absol again
#319 [01:41] <mattym> ??> MrOcto win/reinst
#320 [01:41] <Absol> MrOcto: You may need to reinstall the locally installed files that Minecraft puts into place.
#321 [01:41] <Absol> MrOcto: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#322 [01:42] * HelpP [HelpP@notlogged] has joined #minecrafthelp
#323 [01:42] <HelpP> http://paste.ubuntu.com/12005134/
#324 [01:42] <mattym> HelpP, One moment
#325 [01:42] <MrOcto> Omg this is so difficult langauge
#326 [01:43] <HelpP> Tried everything still just says "Error pixel format or something"
#327 [01:43] * X_ [X_@notlogged] has joined #minecrafthelp
#328 [01:43] <mattym> HelpP, Download and Install the file from this page http://www.geforce.com/drivers/results/82465
#329 [01:43] <HelpP> Gonna try
#330 [01:44] * X_ [X_@notlogged] has quit. (Client Quit)
#331 [01:44] <HelpP> This will take a while.
#332 [01:44] <MrOcto> wait Helpdesk
#333 [01:44] <MrOcto> can i make a picture of where I now are in me pc
#334 [01:45] <mattym> MrOcto, Yes
#335 [01:45] <MrOcto> I think i am in the map
#336 [01:45] * cyphase [cyphase@notlogged] has quit. (Quit: cyphase.com)
#337 [01:45] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#338 [01:45] <MrOcto> http://gyazo.com/0925ab0e99ace6689a341e5ff54beffb
#339 [01:45] <MrOcto> is thats the map
#340 [01:45] <mattym> MrOcto, No, that is where you need to be
#341 [01:46] <mattym> MrOcto, Try this
#342 [01:46] <mattym> MrOcto, Find the file "options" and delete it
#343 [01:46] <MrOcto> http://gyazo.com/e0748dc7d55a381dd2b1f7146033d07f
#344 [01:46] <MrOcto> I am no here
#345 [01:47] <mattym> MrOcto, In the first picture you sent
#346 [01:47] <MrOcto> yes
#347 [01:47] <mattym> MrOcto, Find the file "options" or "options.txt" and delete it
#348 [01:47] <MrOcto> Ok .
#349 [01:47] * Luca2610 [Luca2610@notlogged] has joined #minecrafthelp
#350 [01:48] <MrOcto> http://gyazo.com/3a5c8557d9b586be5e65a9af9be99880
#351 [01:48] <MrOcto> ??
#352 [01:49] <mattym> MrOcto, No
#353 [01:49] <mattym> MrOcto, Go back to here http://gyazo.com/0925ab0e99ace6689a341e5ff54beffb
#354 [01:49] * Luca2610 [Luca2610@notlogged] has quit. (Client Quit)
#355 [01:49] <HelpP> Matt
#356 [01:49] * Luca2610 [Luca2610@notlogged] has joined #minecrafthelp
#357 [01:49] <HelpP> After i download it
#358 [01:49] <HelpP> What do i do with it?
#359 [01:50] <mattym> HelpP, Find where it downloaded and run the file
#360 [01:50] <HelpP> Ok
#361 [01:51] <HelpP> After i install it
#362 [01:51] * cyphase [cyphase@notlogged] has quit. (Read error: Connection reset by peer)
#363 [01:51] <HelpP> Or wahteves
#364 [01:51] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#365 [01:51] <HelpP> Will Mc run?
#366 [01:52] <mattym> HelpP, The program will run, when its done it should say if it completed or failed, if it completes it may ask you to restart the computer
#367 [01:52] <Luca2610> I have a Problem when entering on the Server in Multi and Singelplayer the Textures are all Black. The Things in the Inventory are Not loading
#368 [01:52] <mattym> HelpP, If it doesnt ask, restart anyway, then test Minecraft again
#369 [01:52] <HelpP> What if it fails?
#370 [01:52] <mattym> HelpP, Let me know and we will try another way
#371 [01:52] <HelpP> Ok
#372 [01:52] <mattym> Luca2610, In single player as well?
#373 [01:53] <HelpP> Gonna wait till it Download's.
#374 [01:53] <Luca2610> Yes
#375 [01:53] <mattym> Luca2610, Is it just black and blue? maybe some other stuff?
#376 [01:53] <MrOcto> mattym trust me I cant find the file options
#377 [01:54] <mattym> MrOcto, Maybe it is translated for you , do you see Opties?
#378 [01:54] <MrOcto> no its English
#379 [01:55] <mattym> MrOcto, Ok, in that place so you see "saves"?
#380 [01:55] <MrOcto> YES
#381 [01:55] <MrOcto> yes*
#382 [01:55] <mattym> Morrolan, Ok, keep the saves folder, delete everything else
#383 [01:55] * lee_ [lee_@notlogged] has quit. (Ping timeout: 204 seconds)
#384 [01:56] <MrOcto> ?
#385 [01:56] <mattym> MrOcto, Ok, keep the saves folder, delete everything else
#386 [01:56] <MrOcto> I yes? and now
#387 [01:56] <Luca2610> I can see the outlinea of the textures nur the Arena all Black
#388 [01:57] <mattym> ??> Luca2610 win/dxdiag
#389 [01:57] <Absol> Luca2610: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#390 [01:57] <mattym> Luca2610, can you follow the directions on the link from Absol
#391 [01:58] <MrOcto> mattym and now?
#392 [01:58] <MrOcto> is it now good can i play now?
#393 [01:58] <mattym> MrOcto, Start minecraft again
#394 [01:58] <mattym> MrOcto, In the launcher, you may need to click EditProfile, and set it back to use the version you want
#395 [01:58] <MrOcto> no it crash again
#396 [01:59] <mattym> MrOcto, Can i see the crash again
#397 [02:00] <MrOcto> http://gyazo.com/956be9818aecc428b866aa79e9aee5ce
#398 [02:00] <mattym> MrOcto, You did not delete all the files it told you
#399 [02:00] <MrOcto> trust me i gonna make again a picture of that
#400 [02:01] <MrOcto> http://gyazo.com/6f83710efe1a5708f887c2a78034ecba
#401 [02:01] <MrOcto> thats the map of ``saves``
#402 [02:01] <mattym> MrOcto, You didnt listent
#403 [02:01] <MrOcto> Sorry
#404 [02:01] <mattym> MrOcto, in the folder .minecraft, you need to delete everything, only keep the saves folder
#405 [02:01] <HelpP> You were supposed to keep ur saves lol
#406 [02:02] <MrOcto> Oh...
#407 [02:02] <HelpP> I heard matt say that
#408 [02:02] <mattym> language barrier
#409 [02:02] <MrOcto> so all the maps must I delete alone saves not
#410 [02:02] <mattym> yes
#411 [02:03] <MrOcto> but than is everthing gone all me Mods and me texturepacks
#412 [02:03] <mattym> MrOcto, That is the point, your issue is caused by one of the mods, so you need to clear it
#413 [02:04] <MrOcto> 758 MB delete now the rest
#414 [02:04] * Tybat1334 [Tybat1334@notlogged] has joined #minecrafthelp
#415 [02:04] <Tybat1334> Hello?
#416 [02:04] * techno156 [techno156@notlogged] has joined #minecrafthelp
#417 [02:04] <mattym> Hello Tybat1334
#418 [02:04] <Tybat1334> I need assistance involving my Minecraft PC Version
#419 [02:04] <HelpP> Hi
#420 [02:04] <Tybat1334> If I can explain the error
#421 [02:04] <mattym> Tybat1334, Please
#422 [02:04] <MrOcto> http://gyazo.com/dadf4597284d494f18238c9d4b1295d5
#423 [02:04] <MrOcto> ?
#424 [02:05] <mattym> MrOcto, Ok now start minecraft again
#425 [02:05] <mattym> MrOcto, Like i said, you may need to hit Edit Profile
#426 [02:05] <mattym> MrOcto, And set it to use the version you want
#427 [02:05] <MrOcto> no i must put me Email adres and password
#428 [02:05] <MrOcto> so i gonna do that
#429 [02:05] <Tybat1334> I am trying to log into my account and it says I have the wrong username or password, but I am sure it is correct. I have reset it and it still gives me this error. Any solutions?
#430 [02:06] <mattym> Tybat1334, Are you able to log in at account.mojang.com/me ?
#431 [02:06] <Tybat1334> No
#432 [02:06] <Tybat1334> It gives me the same login erroor
#433 [02:06] <Tybat1334> error*
#434 [02:06] <mattym> ??> Tybat1334 login/throttle
#435 [02:06] <Absol> Tybat1334: Your login is being throttled, which will prevent you from logging in.
#436 [02:06] <Absol> Tybat1334: You will have to wait 3 hours without logging in for it to reset.
#437 [02:06] <Tybat1334> Ok thank you
#438 [02:06] <Tybat1334> So 3 hours from now
#439 [02:06] <Tybat1334> Or from when the issue started
#440 [02:07] <mattym> Tybat1334, From the last time you tried to log in
#441 [02:07] <Tybat1334> Ok
#442 [02:07] <Tybat1334> Like 2 minutes ago
#443 [02:07] <mattym> Tybat1334, If you try to login again before then it will reset
#444 [02:07] <Tybat1334> So just wait 3 hours
#445 [02:07] <HelpP> Oh lol
#446 [02:07] <mattym> Tybat1334, Wait 3 and a half hours to be sure
#447 [02:07] <Tybat1334> And try again
#448 [02:07] <Tybat1334> Ok thank you so much for your help
#449 [02:07] * Luca2610_ [Luca2610_@notlogged] has joined #minecrafthelp
#450 [02:08] * Tybat1334 [Tybat1334@notlogged] has quit. (Client Quit)
#451 [02:08] * Luca2610 [Luca2610@notlogged] has quit. (Ping timeout: 204 seconds)
#452 [02:08] <MrOcto> Admins all me servers are gone
#453 [02:08] <MrOcto> *multiplayer*
#454 [02:08] <Luca2610_> Paste. Ubuntu. com/12005199/
#455 [02:09] <mattym> Luca2610_, one moment
#456 [02:09] * Luca2610 [Luca2610@notlogged] has joined #minecrafthelp
#457 [02:09] <MrOcto> thank you so much admins it work i can join
#458 [02:10] <MrOcto> thanks
#459 [02:10] <MrOcto> minecraft is the best game ever
#460 [02:10] <MrOcto> thank you
#461 [02:10] <Luca2610> paste.ubuntu.com/12005199
#462 [02:10] <mattym> Luca2610, Is it a laptop?
#463 [02:10] <Luca2610> Yes
#464 [02:10] <mattym> Luca2610, Ok one moment
#465 [02:11] <HelpP> VAIO?
#466 [02:11] <Luca2610> Yes
#467 [02:11] <HelpP> Oh
#468 [02:11] <mattym> Luca2610, Download and Install the Catalyst Software Suite from here http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#469 [02:11] <HelpP> I have VAIO Pc :P
#470 [02:12] * Luca2610_ [Luca2610_@notlogged] has quit. (Ping timeout: 204 seconds)
#471 [02:16] * bildramer [bildramer@notlogged] has quit. (Ping timeout: 202 seconds)
#472 [02:16] <Luca2610> I download it
#473 [02:17] <mattym> Luca2610, Go to the file and run it
#474 [02:20] <Luca2610> Ok
#475 [02:25] * The_Dead02 [The_Dead02@notlogged] has joined #minecrafthelp
#476 [02:26] <The_Dead02> so i hav a quesition i know villager farmes should replant growen wheat but what if he doesnt do that? what should i do?
#477 [02:26] <mattym> The_Dead02, What version of the game are you on?
#478 [02:31] <The_Dead02> 1.8.8
#479 [02:31] * philippe_minecraft [philippe_minecraft@notlogged] has joined #minecrafthelp
#480 [02:31] * kuleab321 [kuleab321@notlogged] has joined #minecrafthelp
#481 [02:31] <mattym> The_Dead02, Hmm, im not sure how its supposed to work, did you completely remove all the wheat?
#482 [02:33] <philippe_minecraft> Hello, i have a question about Windows 10 'Pixel Not Accelerated'. How do I solve this? I have a NVIDIA Gtx 980 and 32GB RAM. Thanks
#483 [02:34] <mattym> philippe_minecraft, Do you have a link to your dxdiag?
#484 [02:34] * Seuche [Seuche@notlogged] has joined #minecrafthelp
#485 [02:34] <philippe_minecraft> I can CTRL + V (Paste) it if you want, or how are you supposed to make a link?
#486 [02:34] <The_Dead02> mattym: no i know its suppose to farm it..
#487 [02:34] * kuleab321 [kuleab321@notlogged] has quit. (Client Quit)
#488 [02:34] <mattym> philippe_minecraft, Lets forget that for now
#489 [02:35] <Seuche> Need Help i can t log in in the launcher
#490 [02:35] * HelpP [HelpP@notlogged] has quit. (Ping timeout: 204 seconds)
#491 [02:35] <mattym> philippe_minecraft, The nvidia drivers for Windows 10 and your hardware are kinda hit and miss
#492 [02:35] <mattym> philippe_minecraft, Do you know how to get into device manager
#493 [02:35] <philippe_minecraft> No, i do not know.
#494 [02:36] <mattym> The_Dead02, From what i understand they will harvest up to 6 stacks worth, then drop any more they harvest on the ground
#495 [02:36] * MrOcto [MrOcto@notlogged] has quit. (Quit: Web client closed)
#496 [02:36] <mattym> The_Dead02, So until they get that much, the villagers will have the wheat in their inventory
#497 [02:36] <philippe_minecraft> I just upgraded from Windows 8.1, and it worked fine..
#498 [02:36] <mattym> philippe_minecraft, Can you use the search bar in windows 10, and look for Devive Manager
#499 [02:37] <philippe_minecraft> Alright, I will try that.
#500 [02:37] * Luca2610 [Luca2610@notlogged] has quit. (Ping timeout: 204 seconds)
#501 [02:37] <Seuche> Can someone help me i have problems to lg in the launcher
#502 [02:37] <Seuche> *log
#503 [02:37] <mattym> Seuche, What does it say when you try
#504 [02:37] <philippe_minecraft> I am in device manager. What do I have to do now?
#505 [02:37] <mattym> philippe_minecraft, Do you see the part that says Display Adapters
#506 [02:38] <Seuche> pleas make sure that you are online and mincraft isnn´t blockt
#507 [02:38] <mattym> Seuche, What antivirus program do you use?
#508 [02:38] <Seuche> kasperskey
#509 [02:38] <philippe_minecraft> Yes, I see. Beneath it I see my Graphic Card, which has a warning sign at it. What now?
#510 [02:38] <mattym> ??> Seuche av/kaspersky
#511 [02:39] <Absol> Seuche: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#512 [02:39] <Seuche> yes
#513 [02:39] <mattym> Seuche, Follow the instructions from Absol
#514 [02:39] <mattym> philippe_minecraft, Right click the GTX card and select update
#515 [02:39] <mattym> philippe_minecraft, Then choose to have it search online for an update
#516 [02:40] <philippe_minecraft> Alright, it is doing its work now. Let's see.
#517 [02:40] <The_Dead02> mattym: ik but the vilager doesnt haverst
#518 [02:40] <mattym> The_Dead02, Is the wheat fully grown?
#519 [02:41] <The_Dead02> yea
#520 [02:41] <mattym> The_Dead02, Is there a farmer, brown coated villager, near the field?
#521 [02:41] <philippe_minecraft> How long is it supposed to search? At the moment it is still loading, normally something loads quite faster.
#522 [02:41] <mattym> philippe_minecraft, It needs to search, just let it work
#523 [02:42] <The_Dead02> thre is only 1 villagers and its a farmer
#524 [02:42] <mattym> The_Dead02, Is it in a village, or did you make it on your own?
#525 [02:44] <mattym> The_Dead02, Can you open the trade window with the villager and make sure it says Farmer on the top
#526 [02:44] <The_Dead02> i gota zombie villager and healed it
#527 [02:44] <The_Dead02> it does
#528 [02:45] <mattym> The_Dead02, If you are not in a pre-generated village, it may not work
#529 [02:45] <Seuche> it dosen t worke
#530 [02:45] <Seuche> i need help
#531 [02:45] <mattym> Seuche, Then you may need to use another antivirus and get rid of kaspersky
#532 [02:45] <Andrio> Seuche, does the error message give any more details?
#533 [02:45] <The_Dead02> mattym: it did work before tho
#534 [02:46] <Seuche> es wait
#535 [02:47] * crosshunter33 [crosshunter33@notlogged] has joined #minecrafthelp
#536 [02:47] <mattym> The_Dead02, Is it close enough to the farmland, is it daytime?
#537 [02:48] * crosshunter33 [crosshunter33@notlogged] has quit. (Client Quit)
#538 [02:48] <Seuche> InvalidCrendentialExpection.InvalidCredentialsInvalidusername and password
#539 [02:48] * Luca2610 [Luca2610@notlogged] has joined #minecrafthelp
#540 [02:48] <Luca2610> I Run IT AMD
#541 [02:48] * Ahmad_506_ksa [Ahmad_506_ksa@notlogged] has joined #minecrafthelp
#542 [02:48] <Seuche> InvalidCrendentialExpection.InvalidCredentialsInvalidusername and password
#543 [02:48] <mattym> Luca2610, And?
#544 [02:48] <Andrio> well
#545 [02:49] <Andrio> Seuche, do you have a Mojang account (at mojang.com)?
#546 [02:49] <Luca2610> I Start Minecraft One Moment please
#547 [02:49] <Seuche> es
#548 [02:49] <Seuche> yes
#549 [02:49] * Ahmad_506_ksa [Ahmad_506_ksa@notlogged] has quit. (Client Quit)
#550 [02:49] <Seuche> I have baught minecraft trow a gictcard
#551 [02:49] <Andrio> Seuche, you should be using the email address to log in, then, not the username...
#552 [02:49] <The_Dead02> i made a breeder in the farm and doors way
#553 [02:49] <Seuche> ok
#554 [02:49] <Andrio> Seuche, can you log in to https://account.mojang.com/?
#555 [02:50] <The_Dead02> mattym: i made a breeder with farm serounder by doorrs protected by blocks
#556 [02:50] <Seuche> i t works thx
#557 [02:50] <mattym> The_Dead02, the only thing i can think of is that it is nighttime and the villager is trying to get inside for the night
#558 [02:50] <Seuche> thxthxthxthxthx
#559 [02:51] <The_Dead02> Andrio: do u maybe know how to help me?
#560 [02:51] <Seuche> Andrio and mattym thx
#561 [02:51] <Luca2610> It's Don.
#562 [02:52] <philippe_minecraft> It is still loading, how long is it going to take?
#563 [02:52] <Luca2610> Thank you alot
#564 [02:52] <mattym> philippe_minecraft, Still hasnt found anything?
#565 [02:52] * pjay1890 [pjay1890@notlogged] has joined #minecrafthelp
#566 [02:53] <philippe_minecraft> Nope, it does not. I searched on the web by developers.nvidia.com or something like that ("NVIDIA OpenGL Driver") and maybe there is more that can help me.
#567 [02:53] <mattym> philippe_minecraft, One moment
#568 [02:54] <philippe_minecraft> http://www.nvidia.com/download/driverResults.aspx/87789/en-us ---- is this what it could be?
#569 [02:54] <mattym> philippe_minecraft, Lets try the direct approach, Download and Install the file here http://www.geforce.com/drivers/results/87789
#570 [02:54] <The_Dead02> Andrio: do u maybe know how to help me?
#571 [02:54] <philippe_minecraft> Haha, good search! :p same
#572 [02:55] <mattym> philippe_minecraft, Like i said, that install has been hit or miss. Lets hope it works for you
#573 [02:55] <Andrio> The_Dead02, no.
#574 [02:56] <philippe_minecraft> Let's see. It is unpacking know. Hope it works.
#575 [02:57] <philippe_minecraft> At the install part, it gives an error with Download Failed. How am I to supposed my Windows 10 OpenGL minecraft error?!
#576 [02:58] <mattym> philippe_minecraft, Can you use the search bar in windows 10 again, this time have it find Windows Update
#577 [02:58] <philippe_minecraft> Alright, I am there
#578 [02:59] <mattym> philippe_minecraft, Have it search for updates, then download and install any it finds
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#580 [03:00] <philippe_minecraft> Well, nothing found except for optional languages updates... :'(
#581 [03:01] <mattym> philippe_minecraft, Like I said earlier the Windows 10 drivers from nvidia for your hardware dont seem to be 100% yet, as it see it you have two options
#582 [03:01] <mattym> philippe_minecraft, Wait for Nvidia to release new drivers, or downgrade to your old version of Windows
#583 [03:02] <philippe_minecraft> Nooo not downgrading... Do you have any information about how long it is going to take to release the new NVIDIA drivers?
#584 [03:02] <mattym> philippe_minecraft, Nope, no way to know that
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#586 [03:02] <philippe_minecraft> And how do you downgrade.. :(
#587 [03:03] <mattym> philippe_minecraft, Check the instructions here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#589 [03:03] <philippe_minecraft> Thanks.
#590 [03:05] <philippe_minecraft> One last question, downgrading is possible, but could you also upgrade back after downgrading?
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#592 [03:05] <mattym> philippe_minecraft, Im not sure, but you should check the Microsfot site for info on that
#593 [03:05] <philippe_minecraft> Alright, I will do that.
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#598 [03:23] <The_Dead02> mattym: who can help me?
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#601 [03:28] <F1reF1ght> i cannot downloaad he windows 10 version of minecraft
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#606 [03:41] <Jajsy> hello anyone could help me?
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#609 [03:41] <Jajsy> i need help with changing my username
#610 [03:42] <naty676> HI! i have this error java.lang.NullPointerException when i wanted to join a server ;(
#611 [03:43] <naty676> someone can help me?
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#614 [03:43] <naty676> HI! i have this error java.lang.NullPointerException when i wanted to join a server ;(
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#618 [03:47] <Jajsy> anyone could help me?
#619 [03:47] <Jajsy> anyone could help me?
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#624 [03:50] <naty676> HI! i have this error java.lang.NullPointerException when i wanted to join a server ;(
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#627 [03:55] <naty676> hi
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#786 [04:56] <MechaHero29> Hello
#787 [04:57] <MechaHero29> I got a problem with redeeming my minecraft windows 10 edition code.
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#799 [04:57] <MechaHero29> >.<
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#803 [04:58] <okiejtp> hows it going ? my computer had to be wiped now that every things been reinstalled i get a java fail to wright core dump
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#920 [05:01] <okiejtp> anyone have any advice on my java problem
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#930 [05:23] <read> kjjghff
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#934 [05:26] <roque_games> i need help
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#936 [05:28] <roque_games> http://paste.ubuntu.com/12005960/
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#954 [05:46] <Wynds_of_Change_> Game says "pixel format not accelerated" and when trying to update drivers, They aren't detected. What do I do?
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#965 [06:05] <Ellis> How do i change my email because it wont let me login with my current one dont know how to???????????
#966 [06:07] <Andrio> Ellis, see https://help.mojang.com/customer/portal/articles/901432.
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#975 [06:37] <Steveplay> er der dansk hjælp?
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#977 [06:38] <simi> hhhhhhh
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#979 [06:38] <Steveplay> is there danish help here+
#980 [06:39] <Steveplay> hello
#981 [06:40] <Andrio> ??> Steveplay lang/EN
#982 [06:40] <Absol> Steveplay: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#983 [06:40] <Steveplay> okay i will try to deskribe my problem in english
#984 [06:41] <Steveplay> lang/EN
#985 [06:41] <Steveplay> lang/EN
#986 [06:41] <Steveplay> will u help
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#988 [06:45] <Steveplay> My problem is that I have just downloaded minecraft and it says there is something wrong with my support mixel format? so should I copy something and put into Uduntu and then give you the link
#989 [06:45] <Andrio> ok...
#990 [06:45] <Andrio> Yes.
#991 [06:46] <Steveplay> here is the link http://paste.ubuntu.com/12006275/
#992 [06:47] <Steveplay> now what?
#993 [06:47] <Andrio> Steveplay, your graphics card is not supported on Windows 8.1.
#994 [06:47] <Andrio> You must downgrade to Windows 8, or get a new PC.
#995 [06:50] <Steveplay> okay how do i get windows 8 onley
#996 [06:51] <Andrio> Did your PC come with Windows 8?
#997 [06:51] <Steveplay> no it was with windows 7
#998 [06:51] <Andrio> Ah
#999 [06:52] <Andrio> If it came with recovery DVDs, you can use those to reinstall Windows 7.
#1000 [06:52] <Steveplay> i dont think we have those 2sec i will find out in 2sec
#1001 [06:53] <Steveplay> no we don't have those dv's
#1002 [06:53] <Steveplay> dvd's<'
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#1004 [06:55] <Steveplay> we do not have the DVD's
#1005 [06:55] <Andrio> hm.
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#1007 [06:55] <Steveplay> :(
#1008 [06:57] * sKingMC [sKingMC@notlogged] has joined #minecrafthelp
#1009 [06:58] <sKingMC> http://paste.ubuntu.com/12006382/
#1010 [06:58] <Steveplay> so i need a new PC
#1011 [06:58] <sKingMC> anyone to help me ??
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#1013 [06:59] <Andrio> sKingMC, your graphics chipset is unsupported on Windows 10.
#1014 [06:59] <sKingMC> It says that my display driver is not updated...But it seems that it can't find updates...
#1015 [06:59] <sKingMC> are you sure ??
#1016 [06:59] <Andrio> Yes.
#1017 [06:59] <sKingMC> so what can I do now ??
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#1019 [07:00] <Andrio> Downgrade to Windows 7, or get a new PC.
#1020 [07:00] <sKingMC> ok thanks
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#1022 [07:00] <Steveplay> WINDOWS 7 I THOUGT IS WAS WINDOWS 8
#1023 [07:00] <Steveplay> sry caps lock
#1024 [07:01] <Andrio> Steveplay, that was meant for sKingMC.
#1025 [07:01] <Steveplay> oh okay
#1026 [07:01] <Steveplay> but what about me then+
#1027 [07:02] <Andrio> Steveplay, still, I'm afraid it won't work on Windows 8.1 with your graphics card.
#1028 [07:02] <Steveplay> okay so windows 8 or a new PC
#1029 [07:02] <Andrio> yaeh.
#1030 [07:02] <Andrio> yeah.
#1031 [07:02] <Steveplay> can't i get better garphics cards
#1032 [07:03] <sKingMC> will windows 8 support my graphics card ??
#1033 [07:03] <Steveplay> oh tahts a new pc right
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#1035 [07:04] <Steveplay> ??
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#1037 [07:04] <Andrio> Steveplay, not with a laptop.
#1038 [07:05] <Steveplay> Okat thx for the help :)
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#1040 [07:07] <PaRRySaDw> my minecraft crash and i dont´t know more http://paste.ubuntu.com/12006394/
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#1046 [07:15] <Akabanker223> Is anyone here?
#1047 [07:16] <Akabanker223> Well...
#1048 [07:17] <Akabanker223> I need help alot im not sure if i should talk about it here but my account was stollen
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#1050 [07:18] <TideShow> Hello?
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#1054 [07:20] <Akabanker223> Hello
#1055 [07:20] <GreyVulpine> If your account was stolen, please file a support ticket using:
#1056 [07:20] <GreyVulpine> Akabanker223 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1057 [07:21] <Akabanker223> Ok and 1 mire question
#1058 [07:21] <GreyVulpine> Ask away.
#1059 [07:22] <Akabanker223> If i have little to no prove and stupidly basically gave my password away can they still trace it back to me i have a little proof
#1060 [07:22] <GreyVulpine> The best way of proving that you're the owner of the account is to provide Mojang Support with the transaction ID. Otherwise, if the email was changed, Mojang support could try and change it back to whatever the original email was.
#1061 [07:23] <Akabanker223> I also already wrote 5 emails so far
#1062 [07:23] <GreyVulpine> Then wait for them to respond.
#1063 [07:24] <Akabanker223> Ok the account was changed and i dont have a trans id am i screwed?
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#1065 [07:24] <GreyVulpine> Akabanker223 - Only Mojang can tell you.
#1066 [07:24] <Akabanker223> I wrote one 3 weeks ago -.-
#1067 [07:24] <GreyVulpine> Mojang's customer support is backed up for several weeks.
#1068 [07:25] <Akabanker223> God... So i might as well just kiss it good bye and the 150$ my friend got to me even if its illegal people still put money into it
#1069 [07:26] <Akabanker223> Ok ty i guess
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#1074 [07:29] <BlueMan106> http://paste.ubuntu.com/12006515/
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#1076 [07:29] <GreyVulpine> http://www.nvidia.com/download/driverResults.aspx/87789/en-us
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#1080 [07:40] <Multicristian01> Hola
#1081 [07:40] <Multicristian01> agregue un skin descargado pero como lo pongo luegoo
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#1083 [07:41] <Tom> http://paste.ubuntu.com/12006603/
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#1085 [07:41] <Multicristian01> holaaaaaaaaaaaaaaaaaaaaa
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#1092 [07:48] <Talos36> hello
#1093 [07:49] <gulork> I installed shaders and now whenever I go to get a server crash my minecraft
#1094 [07:49] <GreyVulpine> gulork - Then.. don't use shaders?
#1095 [07:49] <zane> my minecraft keeps on saying there is a problem
#1096 [07:49] <GreyVulpine> zane - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1097 [07:50] <gulork> No shaders work, but I wanted to help put the shaders
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#1099 [07:50] <GreyVulpine> gulork - Sorry, I don't do support for shaders here.
#1100 [07:51] * santos [santos@notlogged] has joined #minecrafthelp
#1101 [07:51] <gulork> But there are more people to help me?
#1102 [07:51] <GreyVulpine> In general, mod support is not done here.
#1103 [07:51] <GreyVulpine> With the nature of mods, there's no central authority or standards of practice over how mod authors write their code. It leads to quite a ton of problems with inter-operability between different mods. Also, mods are hard-wired to the specific version of minecraft it was compiled for, leading to even more headaches.
#1104 [07:51] <zane> how
#1105 [07:52] <GreyVulpine> zane - "How"?
#1106 [07:52] <zane> yes how
#1107 [07:52] <GreyVulpine> zane - How, what?
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#1110 [07:53] <zane> to copy and what to copy
#1111 [07:53] <GreyVulpine> zane - What to copy: The error report that minecraft generates when it crashes.
#1112 [07:53] <GreyVulpine> zane - Where to copy: http://paste.ubuntu.com
#1113 [07:53] <GreyVulpine> zane - What to give us: The link or website address to the page after you press "Paste!"
#1114 [07:53] <zane> how to copy
#1115 [07:54] <GreyVulpine> zane - Ctrl+A to select all. Ctrl+C to copy
#1116 [07:54] <zane> thank you wait i will do that then
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#1120 [07:58] <CrazyBallermann> can someone help me, please? pm
#1121 [08:00] <zane> what next
#1122 [08:01] <GreyVulpine> zane - What to give us: The link or website address to the page after you press "Paste!"
#1123 [08:01] <zane> web adress
#1124 [08:02] <zane> hellow! second one
#1125 [08:02] <GreyVulpine> zane - Indeed, the web address.
#1126 [08:02] <zane> yes
#1127 [08:03] <zane> oy
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#1129 [08:05] <CrazyBallermann> i used an old email adress for the registration which does not longer exist and i forgot my password...is there a chance to get a new one? :x
#1130 [08:05] <GreyVulpine> CrazyBallermann - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1131 [08:05] <CrazyBallermann> ok thx
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#1133 [08:06] <julessilex> ces qui?
#1134 [08:07] <julessilex> mon minecraft quand je le lance faut que je marck mon mots de pass et mon pseudo mes je man r'appelle plus de mon mots de pass :'(
#1135 [08:07] * CrazyBallermann [CrazyBallermann@notlogged] has quit. (Quit: Web client closed)
#1136 [08:07] <julessilex> qquelqu'un?
#1137 [08:07] * Talos36 [Talos36@notlogged] has quit. (Ping timeout: 204 seconds)
#1138 [08:07] <julessilex> mon minecraft quand je le lance faut que je marck mon mots de pass et mon pseudo mes je man r'appelle plus de mon mots de pass :'(
#1139 [08:08] <julessilex> ...
#1140 [08:08] <julessilex> putain ya quelqu'un?
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#1144 [08:16] <zane> can you do it for me
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#1149 [08:21] <nnmey> http://paste.ubuntu.com/12006812/
#1150 [08:21] * tomh1991 [tomh1991@notlogged] has joined #minecrafthelp
#1151 [08:22] <nnmey> لا يمكنني تحديث كرت الشاشة
#1152 [08:22] <nnmey> ارجو المساعدة في اسرع وقت
#1153 [08:22] <tomh1991> hey guys i accedently deleted my mojang account with my migrated minecraft account on it ... i allready send mojang a mail 3 days ago and no reply whatsoever ...
#1154 [08:23] <GreyVulpine> tomh1991 - Mojang's Customer Support is backlogged. It may take several weeks for a response
#1155 [08:23] <GreyVulpine> tomh1991 - Please see: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1156 [08:23] <tomh1991> oh god no !
#1157 [08:24] <tomh1991> thats not good news
#1158 [08:24] <nnmey> ما هي
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#1161 [08:25] <nnmey> fast pls
#1162 [08:26] <zane> here take my email zanesaeed@yahoo.com message me
#1163 [08:27] <nnmey> يلااااااا يا زج
#1164 [08:28] * Cvolton||AFK is now known as Cvolton
#1165 [08:29] <nnmey> كس امك
#1166 [08:29] <Extreme> ??> nnmey lang/ar
#1167 [08:29] <Extreme> ??> nnmey lang/en
#1168 [08:29] <Absol> nnmey: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#1169 [08:30] <nnmey> Arsd solution to my problem as soon as possible
#1170 [08:31] <nnmey> http://paste.ubuntu.com/12006812/
#1171 [08:32] <nnmey> I want a solution and quickly
#1172 [08:33] <Extreme> nnmey: That is not the entire DxDiag. We need the whole thing.
#1173 [08:39] * Cvolton is now known as Cvolton||AFK
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#1179 [08:47] <hendrik1709> my minecraft won't start and i do not know how to fix it
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#1183 [08:50] <hendrik1709> does anyone know how to fix it ?
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#1191 [08:56] <Wolfycat> Hello I'm trying to join a multiplayer server but this pops up "failed to connect to the server internal exception:java.lang.Nullpointerexception" What to I do?
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#1193 [08:57] <Wolfycat> hello is anybody here
#1194 [08:58] <Wolfycat> I need help
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#1198 [09:05] <Wolfycat> HELP ME
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#1203 [09:08] <Peat> Hi! How can I log in onto my old account on the Minecraft for Windows 10?
#1204 [09:14] * slayerofpred [slayerofpred@notlogged] has joined #minecrafthelp
#1205 [09:14] <slayerofpred> hello
#1206 [09:15] * TehSynapse-away is now known as TehSynapse
#1207 [09:16] <hendrik1709> why no'one is helping me ?
#1208 [09:16] * slayerofpred [slayerofpred@notlogged] has quit. (Client Quit)
#1209 [09:17] <Peat> Knock, knock
#1210 [09:18] * Starkiller1108 [Starkiller1108@notlogged] has joined #minecrafthelp
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#1212 [09:19] <Peat> To moze ktos po polsku by mi pomogl? :D Zarejestrowalam sie na nowym loginie do xboxa, sciagnelam Minecraft na Windows 10 i nie moge opcjach zamienic na stary login. Mozna to jakos obejsc?
#1213 [09:20] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1214 [09:20] <Andrio> Peat, Mojang accounts are separate from Microsoft or Xbox Live accouts.
#1215 [09:21] <Andrio> hendrik1709, what happens when you try to start it?
#1216 [09:22] * ginger [ginger@notlogged] has joined #minecrafthelp
#1217 [09:22] <Peat> Andrio, I understand, but the nickname is blocked in the options. That's why I don't quite know what to do.
#1218 [09:23] <ginger> Hello after recently getting windows 10 my minecraft is alot laggier any help?
#1219 [09:23] <CubeTheThird> ??> ginger win/dxdiag
#1220 [09:23] <Absol> ginger: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1221 [09:24] <Andrio> Peat, what options?
#1222 [09:25] * LegoMaster848 [LegoMaster848@notlogged] has joined #minecrafthelp
#1223 [09:25] <ginger> done http://paste.ubuntu.com/12007169/
#1224 [09:25] * MinecraftPCPlayer58 [MinecraftPCPlayer58@notlogged] has joined #minecrafthelp
#1225 [09:26] <LegoMaster848> Uh, I'm having a graphics problem. I have the DxDiag link here... Help?
#1226 [09:26] <CubeTheThird> ginger, that's a notebook computer right?
#1227 [09:26] <CubeTheThird> LegoMaster848, give the link here
#1228 [09:26] <ginger> um its a hp pavilion
#1229 [09:27] <LegoMaster848> http://paste.ubuntu.com/12007150/
#1230 [09:27] <CubeTheThird> ginger, firstly, do you have it plugged in?
#1231 [09:27] <hendrik1709> well when i open the minecrat icon and press play then it says lack of updated grapics drivers and i do not know what to doe
#1232 [09:27] <ginger> yes
#1233 [09:27] <CubeTheThird> LegoMaster848, you didn't paste the complete report onto the website
#1234 [09:27] <CubeTheThird> ginger, make sure the power settings are set to maximum performance
#1235 [09:27] <LegoMaster848> I didn't?
#1236 [09:28] <hendrik1709> http://paste.ubuntu.com/12006941/
#1237 [09:28] <ginger> how cube
#1238 [09:28] <CubeTheThird> LegoMaster848, no, you're missing a lot of it
#1239 [09:28] <CubeTheThird> hendrik1709, one moment
#1240 [09:28] <LegoMaster848> I
#1241 [09:28] <CubeTheThird> ginger, I'm not sure. I would assume it's in the control panel
#1242 [09:29] <hendrik1709> ok il wait
#1243 [09:29] <LegoMaster848> I'll re-do it. Hold on
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#1246 [09:29] <Peat> This is my report http://paste.ubuntu.com/12007051/ when i used the old minecraft, by options in new one (for windows 10) I mean that there is a menu on the start screen, and You may play the gamel browse options or skins and close the game.
#1247 [09:29] <CubeTheThird> hendrik1709, download and install https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1248 [09:29] <CubeTheThird> Peat, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1249 [09:30] <Peat> Al ready tried that, it showed that the drivers are not compatible with the system
#1250 [09:30] <ginger> i can change different things to maximum performance such as graphics
#1251 [09:31] <CubeTheThird> Peat, you downgraded to windows 7?
#1252 [09:31] <Peat> CubeTheThird, O.K. Thanks for help anyway :)
#1253 [09:31] <CubeTheThird> ginger, yes, do that
#1254 [09:31] <ginger> display, internet, usb
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#1256 [09:31] <ginger> do i change on battery or plugged in
#1257 [09:31] <CubeTheThird> ginger, preferably on plugged in, since it will use more power
#1258 [09:32] <LegoMaster848> Here it is http://paste.ubuntu.com/12007208/
#1259 [09:32] <ginger> now should i be good?
#1260 [09:32] <CubeTheThird> LegoMaster848, ok. one moment
#1261 [09:32] <CubeTheThird> ginger, should be. Test it out
#1262 [09:32] <ginger> shall i restart mc or
#1263 [09:32] <ginger> leave it
#1264 [09:32] <ginger> and try it like that
#1265 [09:32] <CubeTheThird> ginger, restart it
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#1268 [09:33] <CubeTheThird> LegoMaster848, download and install http://www.nvidia.com/download/driverResults.aspx/87789/en-us
#1269 [09:33] <hendrik1709> cube i can not download it
#1270 [09:33] <CubeTheThird> hendrik1709, why not?
#1271 [09:34] <ginger> so i should get better fps?
#1272 [09:34] <CubeTheThird> ginger, hopefully. I can't guarantee
#1273 [09:34] * Bill [Bill@notlogged] has joined #minecrafthelp
#1274 [09:35] <LegoMaster848> It's downloading
#1275 [09:35] <MinecraftPCPlayer58> Hello I'm having a problem with Minecraft PC after upgrading to Windows 10
#1276 [09:35] <MinecraftPCPlayer58> It's a OpenGL error
#1277 [09:35] <CubeTheThird> MinecraftPCPlayer58, what's the problem?
#1278 [09:35] <CubeTheThird> MinecraftPCPlayer58, do you have a dxdiag report?
#1279 [09:35] <LegoMaster848> Everyone is :(
#1280 [09:35] <MinecraftPCPlayer58> Do you want my drivers?
#1281 [09:35] <CubeTheThird> MinecraftPCPlayer58, do you have a dxdiag report?
#1282 [09:35] <MinecraftPCPlayer58> Yep
#1283 [09:36] <Bill> I was playing and then the mouse started doing this weird thing
#1284 [09:36] <CubeTheThird> MinecraftPCPlayer58, give a link to it here
#1285 [09:36] <CubeTheThird> Bill, can you describe this 'weird thing'?
#1286 [09:36] <ginger> still getting 10-20 fps :'(
#1287 [09:36] <Bill> When ever I touch it it only looks straight up or straight down
#1288 [09:36] <CubeTheThird> ginger, really? What is your render distance set to?
#1289 [09:37] <Bill> No where else
#1290 [09:37] <CubeTheThird> Bill, have you always had this issue?
#1291 [09:37] <Bill> No it started yesterday
#1292 [09:37] <ginger> 10
#1293 [09:37] <MinecraftPCPlayer58> https://pastelink.net/display?q=18c
#1294 [09:37] <ginger> but i get the same on 2
#1295 [09:37] <CubeTheThird> ??> MinecraftPCPlayer58 win/dxdiag
#1296 [09:37] <Absol> MinecraftPCPlayer58: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1297 [09:38] <Bill> I can move fine and everything else works great
#1298 [09:38] <MinecraftPCPlayer58> I've tried this but the problem still occurs
#1299 [09:38] <hendrik1709> This computer does not meet the minimum requirements for software installation
#1300 [09:38] <CubeTheThird> MinecraftPCPlayer58, please follow the instructions Absol gave you
#1301 [09:38] <hendrik1709> thats what it says
#1302 [09:38] <CubeTheThird> hendrik1709, ok. one moment
#1303 [09:39] <CubeTheThird> hendrik1709, try this one: https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#1304 [09:39] <CubeTheThird> Bill, does this happen in any world?>
#1305 [09:40] <Bill> Yes
#1306 [09:40] <MinecraftPCPlayer58> My Minecraft PC worked while I was on Windows 7 but when I upgraded to 10 it begain to crash
#1307 [09:40] <CubeTheThird> Bill, are you using a wireless mouse?
#1308 [09:40] <CubeTheThird> MinecraftPCPlayer58, again, please follow the instructions that Absol gave you
#1309 [09:40] <Bill> No I have it plugged into my laptop
#1310 [09:40] * meya [meya@notlogged] has joined #minecrafthelp
#1311 [09:40] <MinecraftPCPlayer58> I've already tryed them but the problem still occurs
#1312 [09:41] <ginger> cube shall i change everythign to max or not
#1313 [09:41] <meya> why cant i play minecraft
#1314 [09:41] <CubeTheThird> MinecraftPCPlayer58, if you've follow the instructions, then please give a link to your dxdiag report here (not your crash report)
#1315 [09:41] <CubeTheThird> meya, what happens when you try?
#1316 [09:41] <CubeTheThird> ginger, you can try if you want... not sure how much the other settings will affect it
#1317 [09:42] <meya> it shuts down
#1318 [09:42] <CubeTheThird> meya, do you get a crash report?
#1319 [09:42] <ginger> any other ways if that deosnt work?
#1320 [09:42] * LegoMaster848 [LegoMaster848@notlogged] has quit. (Ping timeout: 204 seconds)
#1321 [09:42] <CubeTheThird> ginger, do you have VBOs enabled in your video settings?
#1322 [09:43] <CubeTheThird> Bill, can you check your mouse sensitivity in the game controls?
#1323 [09:43] <meya> yes
#1324 [09:43] <ginger> what in minecraft
#1325 [09:43] <hendrik1709> cube it has been downloadeed but i have to power of my computer is that right ?
#1326 [09:44] <CubeTheThird> ginger, that's right
#1327 [09:44] <CubeTheThird> meya, paste it onto http://paste.ubuntu.com and give the URL here.
#1328 [09:44] <meya> ok
#1329 [09:44] <meya> http://paste.ubuntu.com/12007244/
#1330 [09:44] <CubeTheThird> hendrik1709, if it tells you to restart, then yes
#1331 [09:44] <hendrik1709> ok
#1332 [09:44] <CubeTheThird> meya, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1333 [09:44] * aldokollegger [aldokollegger@notlogged] has joined #minecrafthelp
#1334 [09:44] <Bill> yes it is a t 100 but when I put it all the way down it is slower but it still only goes up and down
#1335 [09:44] <meya> cries
#1336 [09:44] <CubeTheThird> Bill, hmm. Let's try resetting your game settings. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1337 [09:45] <ginger> what vbo?
#1338 [09:45] <meya> thanks
#1339 [09:45] <CubeTheThird> ginger, it should be in your video settings
#1340 [09:45] * meya [meya@notlogged] has quit. (Client Quit)
#1341 [09:45] <Bill> Okay thanks so much I really do appreciate this
#1342 [09:45] <MinecraftPCPlayer58> https://pastelink.net/display?q=18e
#1343 [09:46] <MinecraftPCPlayer58> That is the dxdiag report
#1344 [09:46] <CubeTheThird> MinecraftPCPlayer58, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1345 [09:46] <ginger> vbo is off
#1346 [09:46] <MinecraftPCPlayer58> Ugh, well thank you
#1347 [09:46] <CubeTheThird> ginger, turn it on
#1348 [09:47] <Bill> It happened when I hit some buttons on my keyboard
#1349 [09:47] <ginger> what is it
#1350 [09:47] <ginger> what is it
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#1352 [09:47] <CubeTheThird> Bill, do you know which buttons?
#1353 [09:47] <Bill> In game
#1354 [09:47] <Bill> No
#1355 [09:47] <CubeTheThird> Bill, ok. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1356 [09:48] <Bill> It might have been some f1,2,3ect combo
#1357 [09:48] * hendrik1709 [hendrik1709@notlogged] has quit. (Ping timeout: 204 seconds)
#1358 [09:49] <ginger> nope still lagging cube
#1359 [09:49] <CubeTheThird> ginger, hmm. can you make sure you've done all your system updates?
#1360 [09:49] <ginger> my graphics cards updated
#1361 [09:50] * hendrik1709 [hendrik1709@notlogged] has joined #minecrafthelp
#1362 [09:50] <ginger> how do i check system
#1363 [09:50] <hendrik1709> cube it works !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! thaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaank you
#1364 [09:50] <CubeTheThird> hendrik1709, glad it works!
#1365 [09:50] <CubeTheThird> ??> ginger win/update
#1366 [09:50] <Absol> ginger: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1367 [09:50] <hendrik1709> thank you so much!!!!!!
#1368 [09:52] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1369 [09:52] <ginger> says im all up to date
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#1371 [09:54] <Bill> Alright what do I then
#1372 [09:54] <CubeTheThird> Bill, delete the options.txt file
#1373 [09:55] <CubeTheThird> ginger, can you force a game crash report? Hold f3 + c for 10+ seconds in-game
#1374 [09:56] * tigercannon [tigercannon@notlogged] has joined #minecrafthelp
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#1376 [09:57] <tigercannon> Hello
#1377 [09:57] <ginger> nothing happens
#1378 [09:57] * aldokollegger [aldokollegger@notlogged] has joined #minecrafthelp
#1379 [09:57] <tigercannon> Is there someone that can help me?
#1380 [09:57] <CubeTheThird> ginger, you may have to hold fn + f3, depending on your keyboard setup
#1381 [09:57] <Bill> Okay is there any thing else
#1382 [09:57] <CubeTheThird> tigercannon, what's the problem?
#1383 [09:57] <CubeTheThird> Bill, no. Try the game again
#1384 [09:57] <ginger> i did
#1385 [09:58] <tigercannon> cubethethird, I have that problem when I start my minecraft, it crashes and gives me an error about my graphic card (lack of updated graphic drivers)
#1386 [09:58] <ginger> i did
#1387 [09:58] <CubeTheThird> ginger, and the game doesn't crash when you hold that with c?
#1388 [09:59] <ginger> nope
#1389 [09:59] <tigercannon> I have windows 8.1 64 bit
#1390 [09:59] <CubeTheThird> tigercannon, do you have a dxdiag report?
#1391 [09:59] <Bill> Okay thank you so very much for your help with this
#1392 [09:59] <CubeTheThird> ginger, just keep holding it
#1393 [09:59] <Bill> Bye
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#1395 [09:59] <tigercannon> cubethethird, I went to the MC page and it said in steps what to do in DXDIAG, but I have a Dutch PC so I didn't understand what they ment
#1396 [09:59] <tigercannon> CubeTheThird: and yes I have dxdiag
#1397 [10:00] <CubeTheThird> tigercannon, give a link to your dxdiag report here
#1398 [10:00] <ginger> it crashed
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#1400 [10:00] <CubeTheThird> ginger, ok good. copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1401 [10:01] <tigercannon> CubeTheThird: what do you mean?
#1402 [10:01] <gcthurmond> Hey, I'm having an issue with Java SE Binary not working. All the work arounds and reinstallations have not fixed it. Running windows 8.1
#1403 [10:01] <CubeTheThird> tigercannon, copy the dxdiag report onto http://paste.ubuntu.com and give the URL here.
#1404 [10:02] <ginger> http://paste.ubuntu.com/12007367/
#1405 [10:02] <CubeTheThird> gcthurmond, when does this issue occur?
#1406 [10:02] <gcthurmond> 3 seconds after loading the world
#1407 [10:02] <CubeTheThird> ginger, can you try disabling your texture pack?
#1408 [10:02] <CubeTheThird> gcthurmond, in your game's video settings, disable VBOs
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#1410 [10:03] <gcthurmond> I do not know how to do that. Gimme a few seconds to figure that out
#1411 [10:03] <tigercannon> CubeTheThird: do I have to paste my minecraft crash error to Ubuntu?
#1412 [10:03] <CubeTheThird> tigercannon, no.. paste your dxdiag report
#1413 [10:03] * jessicacyan [jessicacyan@notlogged] has quit. (Client Quit)
#1414 [10:03] <CubeTheThird> ??> tigercannon win/dxdiag
#1415 [10:03] <Absol> tigercannon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1416 [10:03] * jessicacyan [jessicacyan@notlogged] has joined #minecrafthelp
#1417 [10:03] <tigercannon> ohh yeah
#1418 [10:03] <tigercannon> I did that once
#1419 [10:03] <tigercannon> thanks absol
#1420 [10:03] <tigercannon> alright CubeTheThird I'm sending it
#1421 [10:04] * Athena_Minerva [Athena_Minerva@notlogged] has joined #minecrafthelp
#1422 [10:04] <jessicacyan> my mine craft keeps crashing as soon as i press the play button its been doing this for 3 weeks now can some one pls help me??
#1423 [10:04] <CubeTheThird> jessicacyan, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1424 [10:04] <Athena_Minerva> opened minecraft and it crashed, said i needed to update my drivers but when i checked there were no updates?
#1425 [10:04] <tigercannon> alright
#1426 [10:05] <tigercannon> but, does my DXDIAG contain personal information?
#1427 [10:05] <CubeTheThird> Athena_Minerva, do you have a dxdiag report?
#1428 [10:05] <CubeTheThird> tigercannon, it does not
#1429 [10:05] <gcthurmond> It worked, Thank you CubeTheThird. What exactly is VOBs?
#1430 [10:05] <Athena_Minerva> Yes i do have a report
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#1432 [10:05] <CubeTheThird> gcthurmond, figured as much. It's a graphics setting that can improve performance. Certain intel graphics drivers break with it though
#1433 [10:05] <CubeTheThird> Athena_Minerva, give a URL to it here
#1434 [10:06] <Athena_Minerva> http://paste.ubuntu.com/12007373/
#1435 [10:06] <gcthurmond> Thanks again, Im gone back to digging
#1436 [10:06] <ginger> its better
#1437 [10:06] <ginger> :
#1438 [10:06] <CubeTheThird> Athena_Minerva, one moment
#1439 [10:06] <jessicacyan> forget it i guess thats just $20 down the drain >.> might as well delete it
#1440 [10:06] <jessicacyan> forget it i guess thats just $20 down the drain >.> might as well delete it
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#1442 [10:06] <Athena_Minerva> Okay, thank you
#1443 [10:06] <aldokollegger> hey
#1444 [10:06] <tigercannon> soo CubeTheThird, do I have to copy paste my DXDIAG to Ubuntu and send you the link?
#1445 [10:07] * lukealt [lukealt@notlogged] has joined #minecrafthelp
#1446 [10:07] <CubeTheThird> jessicacyan, umm.. ok? so you don't want to send us your crash report?
#1447 [10:07] <CubeTheThird> tigercannon, that is correct
#1448 [10:07] <CubeTheThird> Athena_Minerva, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1449 [10:07] <Athena_Minerva> Okay thank you
#1450 [10:08] <ginger> thx is there a way to get even more fps or not im at liek 30-40
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#1452 [10:09] <tigercannon> CubeTheThird: I have a Dutch PC, and some things there are Dutch.. here's the link http://paste.ubuntu.com/12007422/
#1453 [10:09] <CubeTheThird> tigercannon, one moment
#1454 [10:09] <tigercannon> alright CubeTheThird
#1455 [10:09] * Zimmerlu13 [Zimmerlu13@notlogged] has joined #minecrafthelp
#1456 [10:09] <CubeTheThird> ginger, not really
#1457 [10:09] * how-do-i-talk-someone-tell-me [how-do-i-talk-someone-tell-me@notlogged] has joined #minecrafthelp
#1458 [10:09] <tigercannon> ginger: Optifine, lower settings,
#1459 [10:09] <tigercannon> ginger: do you have that?
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#1464 [10:11] <CubeTheThird> tigercannon, try download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#1465 [10:11] * how-do-i-talk-someone-tell-me [how-do-i-talk-someone-tell-me@notlogged] has quit. (Client Quit)
#1466 [10:11] <tigercannon> CubeTheThird: there are 2, which one?
#1467 [10:11] * Zimmerlu13 [Zimmerlu13@notlogged] has joined #minecrafthelp
#1468 [10:11] <CubeTheThird> tigercannon, the exe
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#1470 [10:12] * Zimmerlu13 [Zimmerlu13@notlogged] has quit. (Client Quit)
#1471 [10:12] <tigercannon> also my MC name isn't Tigercannon
#1472 [10:12] <Athena_Minerva> Okay was finishing the download and it said it didnt work
#1473 [10:12] * how-do-i-talk-someone-tell-me- [how-do-i-talk-someone-tell-me-@notlogged] has joined #minecrafthelp
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#1475 [10:13] <CubeTheThird> Athena_Minerva, what did it tell you exactly?
#1476 [10:13] <tigercannon> I'm gonna change my MC name back to Tigercnanon
#1477 [10:13] <ginger> no
#1478 [10:13] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#1479 [10:13] <tigercannon> is CubeTheThird staff/mod?
#1480 [10:14] <CubeTheThird> tigercannon, I'm an operator of this chatroom, if that's what you mean
#1481 [10:14] <tigercannon> so you aren't a stranger?
#1482 [10:15] <tigercannon> but techincally you are like, an OP in this room?
#1483 [10:15] <CubeTheThird> tigercannon, I am yes. Doesn't mean I'm not a stranger though ;)
#1484 [10:15] <tigercannon> yea true, sorry
#1485 [10:15] <tigercannon> but I'm not experienced with stuff like this
#1486 [10:15] * julessilex [julessilex@notlogged] has quit. (Quit: Web client closed)
#1487 [10:15] <tigercannon> and I thought I was sending like important stuff to some stranger, sorry
#1488 [10:15] * how-do-i-talk-someone-tell-me- [how-do-i-talk-someone-tell-me-@notlogged] has quit. (Client Quit)
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#1490 [10:16] <CubeTheThird> tigercannon, no problem. Most people who come here are not experienced either
#1491 [10:16] * how-do-i-talk-someone-tell-me- [how-do-i-talk-someone-tell-me-@notlogged] has joined #minecrafthelp
#1492 [10:16] <tigercannon> anyways I have to start my PC again for the drivers CubeTheThird , cya, I'll be back after it
#1493 [10:16] <CubeTheThird> ok
#1494 [10:17] <Athena_Minerva> OK, It said the following: "the driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer. Setup will exit"
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#1496 [10:17] <CubeTheThird> Athena_Minerva, ok. In that case I will need your computer model number. It starts with L500
#1497 [10:17] <Athena_Minerva> How do i find that
#1498 [10:17] <CubeTheThird> Athena_Minerva, it should be written somewhere on, or beneath your computer
#1499 [10:18] <Athena_Minerva> Wait i got it
#1500 [10:18] <Athena_Minerva> L500 -00U
#1501 [10:18] * how-do-i-talk-someone-tell-me- [how-do-i-talk-someone-tell-me-@notlogged] has quit. (Client Quit)
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#1504 [10:19] <Haddtonix14> How exactly do i update my video card. And i was told to show this http://paste.ubuntu.com/12007449/ Do i need to bye a new card or something?
#1505 [10:20] * tigercannon [tigercannon@notlogged] has quit. (Ping timeout: 204 seconds)
#1506 [10:20] <CubeTheThird> Haddtonix14, your graphics card is not supported beyond windows 7, so you'll either have to downgrade, or get a new card/computer
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#1511 [10:20] <CubeTheThird> Athena_Minerva, one moment
#1512 [10:20] <Athena_Minerva> Okay
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#1515 [10:21] <Haddtonix14> CubeTheThird do you exactly were i can bye a new graphics card
#1516 [10:21] <tete1232> minecraft crashed when I launched it
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#1518 [10:22] <CubeTheThird> Haddtonix14, you can get them online, or from computer hardware stores. If you aren't sure about it, I recommend you consult with a computer professional
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#1522 [10:22] <frog_> on the xbox 360 edition i accedently chose sd version instead of the hd version. how do i get to the hd version now?
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#1525 [10:23] <CubeTheThird> Athena_Minerva, hmm are you sure those numbers are correct? I can't seem to find any information about that computer version
#1526 [10:23] <Athena_Minerva> Thats what it says
#1527 [10:23] <CubeTheThird> Athena_Minerva, hmm. Are there any other numbers, similar to "PSLS0C-00U012"
#1528 [10:24] <Haddtonix14> CubeTheThird Thanks
#1529 [10:24] <Athena_Minerva> Yes, PSLS0C-00U012
#1530 [10:24] <CubeTheThird> Athena_Minerva, ok. Lemme see what I can find
#1531 [10:24] <Athena_Minerva> Okay
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#1540 [10:28] <CubeTheThird> Athena_Minerva, ok. Try installing this one: http://support1.toshiba-tro.de/tedd-files2/0/display-20100121090127.zip
#1541 [10:28] * Haddtonix14 [Haddtonix14@notlogged] has quit. (Quit: Web client closed)
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#1543 [10:28] * Tigercannon [Tigercannon@notlogged] has joined #minecrafthelp
#1544 [10:28] <Tigercannon> Hi
#1545 [10:28] <Athena_Minerva> Okay, thank you
#1546 [10:28] <Tigercannon> I´m back CubeTheThird
#1547 [10:28] <CubeTheThird> welcome back
#1548 [10:29] <Tigercannon> still doens´t work
#1549 [10:29] <Tigercannon> I have the same error as before
#1550 [10:29] <CubeTheThird> Tigercannon, hmm. can you show me a new dxdiag report?
#1551 [10:30] * Haddtonix14 [Haddtonix14@notlogged] has quit. (Client Quit)
#1552 [10:31] <Tigercannon> http://paste.ubuntu.com/12007552/
#1553 [10:34] <Athena_Minerva> Okay so when this finishes installing what do i do? Launch minecraft?
#1554 [10:35] <CubeTheThird> Athena_Minerva, yes try the game again. You may have to reboot your computer first
#1555 [10:35] <CubeTheThird> Tigercannon, hmm doesn't appear to have installed. One moment
#1556 [10:35] <Athena_Minerva> Okay
#1557 [10:35] <Tigercannon> CubeTheThird: maybe I already got the driver=
#1558 [10:36] <CubeTheThird> Tigercannon, your report doesn't show any valid drivers being used
#1559 [10:36] * alain-787 [alain-787@notlogged] has joined #minecrafthelp
#1560 [10:36] <alain-787> my minecraft crash always at the start and then it stand just that:
#1561 [10:36] * woterinmymouf [woterinmymouf@notlogged] has quit. (Remote host closed the connection)
#1562 [10:36] <alain-787> ---- Minecraft Crash Report ---- // My bad. Time: 05.08.15 17:35 Description: Ticking entity java.lang.NoSuchMethodError: mods.fossil.entity.mob.EntityDinosaur.func_70910_a(Ljava/lang/String;)V at mods.fossil.entity.EntityDinoEgg.HandleHatching(EntityDinoEgg.java:765) at mods.fossil.entity.EntityDinoEgg.func_70071_h_(EntityDinoEgg.java:240) at net.minecraft.world.World.func_72866_a(World.java:2070) at net.mine
#1563 [10:38] <CubeTheThird> Tigercannon, ok I'm gonna need some model numbers from you. There should be a number on your computer that starts with PSC
#1564 [10:39] * Athena_Minerva [Athena_Minerva@notlogged] has quit. (Ping timeout: 204 seconds)
#1565 [10:39] <Tigercannon> CubeTheThird: what do you mean
#1566 [10:40] <CubeTheThird> Tigercannon, that should be written somewhere on or beneath your computer. C875-14U and PSC with some numbers after it
#1567 [10:40] <CubeTheThird> Tigercannon, oh wait, I may not need it
#1568 [10:41] <Tigercannon> nope
#1569 [10:41] <CubeTheThird> Tigercannon, ok try installing this driver from toshiba: http://support1.toshiba-tro.de/tedd-files2/0/display-20131016101804.zip
#1570 [10:41] <Tigercannon> Satellite C875-14U and nothing else after it
#1571 [10:41] <Tigercannon> wait
#1572 [10:41] <Tigercannon> I do hve
#1573 [10:41] <Tigercannon> under C875-14U it does say it
#1574 [10:41] <Tigercannon> PSCBAE
#1575 [10:42] * Minsz [Minsz@notlogged] has joined #minecrafthelp
#1576 [10:42] <CubeTheThird> Tigercannon, ok yes. Try the driver I just sent you
#1577 [10:42] <Tigercannon> alright
#1578 [10:42] <Tigercannon> downloading it
#1579 [10:43] <Minsz> não consiguo jogar mine no windows 10
#1580 [10:43] <CubeTheThird> ??> Minsz lang/pt
#1581 [10:43] <Absol> Minsz: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1582 [10:44] * Minsz [Minsz@notlogged] has quit. (Client Quit)
#1583 [10:44] * ItZCeepy [ItZCeepy@notlogged] has joined #minecrafthelp
#1584 [10:44] <ItZCeepy> Is there a Supporter?
#1585 [10:45] <CubeTheThird> ItZCeepy, do you need something?
#1586 [10:45] <ItZCeepy> Yes, I have a probleme.
#1587 [10:45] <CubeTheThird> ItZCeepy, which would be?
#1588 [10:45] <ItZCeepy> I forgot my Email adress so I can't change my Skin etc.
#1589 [10:45] <ItZCeepy> Well...
#1590 [10:45] * aldokollegger [aldokollegger@notlogged] has quit. (Quit: Web client closed)
#1591 [10:45] <ItZCeepy> Not forgot
#1592 [10:46] <CubeTheThird> then what?
#1593 [10:46] <ItZCeepy> I dont have permissions for the Email Addres
#1594 [10:46] <ItZCeepy> What can I do now?
#1595 [10:46] <CubeTheThird> ItZCeepy, you will have to contact Mojang
#1596 [10:46] * Minsz [Minsz@notlogged] has joined #minecrafthelp
#1597 [10:46] <CubeTheThird> ??> ItZCeepy mojang/email
#1598 [10:46] <Absol> ItZCeepy: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1599 [10:46] <Absol> ItZCeepy: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1600 [10:47] * Soarin [Soarin@notlogged] has joined #minecrafthelp
#1601 [10:47] <ItZCeepy> Ok then Thank you!
#1602 [10:47] <ItZCeepy> One more Probleme now. I can't find my Transaction ID ...
#1603 [10:47] <Minsz> because consiguo not play minecraft on my windows 10
#1604 [10:47] <CubeTheThird> ItZCeepy, what method of payment did you use?
#1605 [10:48] <CubeTheThird> Minsz, we only speak English here
#1606 [10:48] <ItZCeepy> PayPal
#1607 [10:48] <CubeTheThird> ??> ItZCeepy account/trans-id/paypal
#1608 [10:48] <Absol> ItZCeepy: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#1609 [10:48] <Absol> ItZCeepy: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
#1610 [10:48] * Ferdz [Ferdz@notlogged] has joined #minecrafthelp
#1611 [10:48] <Soarin> So.. normally I would not venture to other IRC networks but this is weird. I have a server I made with forge and it works great for others to connect to. But I cannot. Details: Server is running on the same machine I am trying to connect with. latest Ubuntu LTS with a KDE DE, Java 8, Minecraft 1.7.10
#1612 [10:49] <CubeTheThird> Soarin, are you connecting using either 'localhost' or '127.0.0.1'?
#1613 [10:49] <Soarin> Everything is port forwarded correctly, people outside my network can connect to
#1614 [10:49] <tyteen4a03> Soarin, what address are you using to connect to the server?
#1615 [10:49] <Soarin> I have tried local host, the looback address, my internal IP, nothing workls
#1616 [10:49] <Minsz> ;
#1617 [10:50] <tyteen4a03> Soarin, is your computer and the server the same machine?
#1618 [10:50] <ItZCeepy> Nice Supps btw.
#1619 [10:50] <CubeTheThird> Soarin, did you put anything in the server-ip line of the server.properties file?
#1620 [10:50] <Soarin> Yes they are the same machine.
#1621 [10:50] <Soarin> Yes, others can connect just fine
#1622 [10:50] <tyteen4a03> Soarin, Yes to server-ip being filled in?
#1623 [10:50] <Soarin> When I hosted a server before using Windows 7, i could connect fine. Same machine too
#1624 [10:50] <Soarin> Yes
#1625 [10:50] <tyteen4a03> Soarin, remove it
#1626 [10:51] <tyteen4a03> ??> Soarin mp/server-ip
#1627 [10:51] <Soarin> Let me try it again, one moment
#1628 [10:51] * Crystal|AFK is now known as CrystalMare
#1629 [10:51] <Soarin> need to shut it down first, one moment
#1630 [10:51] <tyteen4a03> ??> Soarin mp/server-setup/server-ip
#1631 [10:51] <Absol> Soarin: Do not enter anything on the server-ip= line of the server.properties file. In nearly all cases, you want to leave it blank.
#1632 [10:52] <Soarin> Is this going to effect others being able to connect though?
#1633 [10:53] <tyteen4a03> Soarin, no
#1634 [10:53] <Soarin> Ah okay, so it was as simple as that. Well ther goes 2 hours last night of over thinking and trouble shooting.
#1635 [10:53] <Soarin> Editing firewall rules, iptabes.. the whole 9 yards >.>
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#1637 [10:54] <tyteen4a03> Soarin, server-ip specifies what IP the server binds to
#1638 [10:54] <tyteen4a03> Soarin, unless you have a multiple-NIC setup and wants it to be available only for one of the interfaces, you want to leave it blank
#1639 [10:54] <Soarin> Yeah, which I could have sworn I set that before in windows when I hosted a server
#1640 [10:54] <Aiden> i have just redeemed my windows 10 beta code and i go to the store but the install button is gray and i can install it?
#1641 [10:55] <tyteen4a03> Soarin, if you are using Windows as your standard of networking, you're doing it wrong ;)
#1642 [10:55] <Soarin> Thanks a bundle for the help. I cannot believe it was that easy of a fix..
#1643 [10:55] <tyteen4a03> Aiden, are you logged into to the same Microsoft Account for your Windows user?
#1644 [10:55] <Aiden> yes, i use the same email?
#1645 [10:55] <Soarin> Not any more I aint. Due to the windows 10 messup with the EULA, I promptly deleted all windows partitions and swapped over to Linux Full time
#1646 [10:56] <ItZCeepy> Guys!
#1647 [10:56] <Soarin> anyways, y'all are great. Take care and thanks a bunch~
#1648 [10:56] <ItZCeepy> I'm stuck, i can't find the Mojang trans-id in PayPal! What can I do now?
#1649 [10:56] * Soarin [Soarin@notlogged] has quit. (Quit: Thanks again all. Kudos to great support!)
#1650 [10:56] <CubeTheThird> ItZCeepy, you may have to edit the search date range
#1651 [10:56] <ItZCeepy> I did
#1652 [10:57] <ItZCeepy> But there is no Mojang/Minecraft trans-id
#1653 [10:57] * ginger [ginger@notlogged] has quit. (Quit: Web client closed)
#1654 [10:57] <tyteen4a03> Aiden, contact Microsoft Support: https://support.microsoft.com/en-us/contactus#
#1655 [10:57] <ItZCeepy> I think it was too long
#1656 [10:57] <CubeTheThird> ItZCeepy, when did you purchase it?
#1657 [10:57] <Aiden> okay thanks
#1658 [10:57] * Aiden [Aiden@notlogged] has quit. (Client Quit)
#1659 [10:57] <ItZCeepy> I dunno it is too long...
#1660 [10:57] <ItZCeepy> too long ago*
#1661 [10:58] <ItZCeepy> Oh, wait
#1662 [10:58] <ItZCeepy> I got it xD
#1663 [10:59] * Michael [Michael@notlogged] has joined #minecrafthelp
#1664 [10:59] <ItZCeepy> But CubeTheThird? I bought it with PaySafeCard. What now?
#1665 [11:00] <tyteen4a03> ItZCeepy, do you still have the PaySafeCard with you?
#1666 [11:00] <CubeTheThird> I believe you use the card number
#1667 [11:00] <ItZCeepy> No...
#1668 [11:00] <ItZCeepy> I don't
#1669 [11:00] <Michael> hello im Michael i need help i dont know witch email i used for my minecraft account
#1670 [11:00] <CubeTheThird> Michael, you can test your emails here: http://www.minecraft.net/retrievename
#1671 [11:00] <Michael> guy thanks
#1672 [11:01] * rick_ [rick_@notlogged] has joined #minecrafthelp
#1673 [11:01] <ItZCeepy> Please tyteen4a03 help me :'(
#1674 [11:02] <tyteen4a03> ItZCeepy, so you did not pay with PayPal, but with a PaySafeCard?
#1675 [11:02] <ItZCeepy> Yes...
#1676 [11:02] <Michael> but the problem is i dont know witch it is the email
#1677 [11:02] * bree [bree@notlogged] has joined #minecrafthelp
#1678 [11:02] <Michael> ich have my name and my password i think
#1679 [11:02] <CubeTheThird> Michael, just test all emails you know
#1680 [11:02] <Michael> but i dont have my email
#1681 [11:03] <CubeTheThird> Michael, you.. don't have it? why not?
#1682 [11:03] <Michael> do you cant give me my email
#1683 [11:03] * rick_ [rick_@notlogged] has quit. (Client Quit)
#1684 [11:03] <Michael> cause i changed it i think
#1685 [11:03] <CubeTheThird> Michael, you don't remember any of your email addresses
#1686 [11:03] <Michael> then i went to holydays and i forgot it
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#1689 [11:04] <ItZCeepy> tyteen4a03 any Idea?
#1690 [11:04] <Michael> there is not any other possibility
#1691 [11:04] <Michael> i have a youtube channel
#1692 [11:04] <CubeTheThird> Michael, do you not remember any of your email addresses?
#1693 [11:04] * Itz_ShadowKing [Itz_ShadowKing@notlogged] has joined #minecrafthelp
#1694 [11:04] <Michael> yea but i test many
#1695 [11:05] <Michael> of them
#1696 [11:05] <tyteen4a03> ItZCeepy, send an email to Mojang anyways, explaning the situation
#1697 [11:05] <tyteen4a03> ItZCeepy, include as many information as you can remember
#1698 [11:05] <CubeTheThird> Michael, if you can't find the right one, you'll have to contact Mojang
#1699 [11:05] <CubeTheThird> ??> Michael mojang/email
#1700 [11:05] <Absol> Michael: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1701 [11:05] <Absol> Michael: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1702 [11:05] * Itz_ShadowKing [Itz_ShadowKing@notlogged] has quit. (Client Quit)
#1703 [11:05] <Michael> ok
#1704 [11:05] <Michael> absol i know you do you are designer
#1705 [11:06] <CubeTheThird> Michael, Absol is a robot
#1706 [11:06] <Michael> really xD
#1707 [11:06] * Redstinewizar [Redstinewizar@notlogged] has joined #minecrafthelp
#1708 [11:06] <CubeTheThird> ??> Michael bot
#1709 [11:06] <Absol> Michael: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1710 [11:07] <ItZCeepy> K thanks tyteen4a03
#1711 [11:07] * ItZCeepy [ItZCeepy@notlogged] has quit. (Quit: Web client closed)
#1712 [11:08] <Redstinewizar> I need help in understanding what update drivers are? And the cost of them? I also need to ask if someone can help me in getting my mindcraft up and running?
#1713 [11:08] * Kaname is now known as Ritsuka
#1714 [11:09] <CubeTheThird> Redstinewizar, do you have a dxdiag report?
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#1717 [11:09] <Redstinewizar> I did try that already, but then it leads me to update drivers.
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#1720 [11:11] * my-game-keeps-on-crashing [my-game-keeps-on-crashing@notlogged] has quit. (Ping timeout: 204 seconds)
#1721 [11:11] <CubeTheThird> ??> Redstinewizar win/dxdiag
#1722 [11:11] <Absol> Redstinewizar: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1723 [11:12] <Redstinewizar> Do you know if the drivers cost money?
#1724 [11:12] <CubeTheThird> Redstinewizar, drivers do not cost anything
#1725 [11:13] <Redstinewizar> Thank you. Do you know where I can get free ones for my HP Compaq intel Core 2 Duo?
#1726 [11:13] <CubeTheThird> Redstinewizar, please follow the instructions Absol gave you so we can find you the drivers you need
#1727 [11:15] <Michael> u have one question
#1728 [11:15] <Michael> i
#1729 [11:15] <CubeTheThird> ask
#1730 [11:15] <Michael> ehm when i say my emailö to you you can say that this email is the right one?
#1731 [11:16] <Michael> if its right
#1732 [11:16] <CubeTheThird> Michael, we do not work for Mojang here, and as such do not have access to account info. If you want to check an email, test it on http://www.minecraft.net/retrievename
#1733 [11:16] * Xhelm [Xhelm@notlogged] has joined #minecrafthelp
#1734 [11:17] <Michael> ya bute the emailk i have the site is down
#1735 [11:17] <CubeTheThird> Michael, then your only option is emailing Mojang
#1736 [11:18] <Xhelm> Hi mojang. i have issues with the new minecraft installer. I can't install this because i need java 6 to install it. Its a big problem and i don't know how to fix it. I have an idea; You can fix a link on minecraft.net. when you tap on the link you will be taken to the login side (if your not logged in) when you have logged in you can download minecraft with the new installer. If you make that plz give me some kind of cape w
#1737 [11:19] <CubeTheThird> Xhelm, install this: http://support.apple.com/downloads/DL1572/en_US/JavaForOSX2014-001.dmg
#1738 [11:19] <CubeTheThird> Xhelm, there is not yet a new mac installer for minecraft
#1739 [11:20] * Redstinewizar [Redstinewizar@notlogged] has quit. (Quit: Web client closed)
#1740 [11:21] <Xhelm> this is what came up:We're sorry. We can't find the article you're looking for. Please return to the Apple Support homepage.
#1741 [11:21] <Michael> how many time i bacome a responding
#1742 [11:21] <Michael> from mojang
#1743 [11:21] <CubeTheThird> Michael, .. sorry what?
#1744 [11:21] <CubeTheThird> Xhelm, uhg.. one sec
#1745 [11:21] <Michael> when did mojang message me back
#1746 [11:21] * jc [jc@notlogged] has joined #minecrafthelp
#1747 [11:22] <CubeTheThird> Michael, see https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1748 [11:22] <Xhelm> is any1 swidish
#1749 [11:22] <CubeTheThird> Xhelm, we only speak English here
#1750 [11:22] <Xhelm> swedish
#1751 [11:22] <Xhelm> ohh
#1752 [11:22] <Xhelm> k
#1753 [11:23] <CubeTheThird> Xhelm, try using the .jar installer on minecraft.net/download
#1754 [11:23] <Xhelm> ok can you send me the link
#1755 [11:23] <Xhelm> ???
#1756 [11:23] <CubeTheThird> minecraft.net/download ?
#1757 [11:24] <CubeTheThird> Xhelm, ah, you can try this java update: https://support.apple.com/kb/DL1572?viewlocale=en_US&locale=en_US
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#1759 [11:24] <Xhelm> k whait a sec
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#1761 [11:25] <Xhelm> brb
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#1783 [11:47] <statedivision312> Hello, I have bought Minecraft for PC a while back, but I don't see an option on my Mojang account to redeem a code for the Winodows 10 Beta. Is there a time limit on this?
#1784 [11:47] * Tigercannon [Tigercannon@notlogged] has joined #minecrafthelp
#1785 [11:47] <Tigercannon> Hey
#1786 [11:47] <Tigercannon> I'm back CubeTheThird
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#1794 [11:50] <Dedwards838> hello?
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#1797 [11:50] <Dedwards838> Is Anyone On?
#1798 [11:50] * raud901 [raud901@notlogged] has joined #minecrafthelp
#1799 [11:51] <Dedwards838> raud901 are you on?
#1800 [11:51] <raud901> sim
#1801 [11:51] <Dedwards838> falla Englisch
#1802 [11:51] <raud901> não estou conseguindo jogar no meu minecraft
#1803 [11:52] <Dedwards838> nao portuguesse
#1804 [11:52] <Dedwards838> duskolpe
#1805 [11:52] * Super [Super@notlogged] has joined #minecrafthelp
#1806 [11:52] <Dedwards838> super are u on
#1807 [11:52] <Super> Hi
#1808 [11:52] <raud901> portuguese?
#1809 [11:53] <Dedwards838> hey sorry tried to talk ti raud but he speaks portuguesse
#1810 [11:53] <Dedwards838> english?
#1811 [11:53] <raud901> no
#1812 [11:53] <Dedwards838> portuguesse? sim or nao
#1813 [11:53] <raud901> sim
#1814 [11:54] * statedivision312 [statedivision312@notlogged] has quit. (Quit: Web client closed)
#1815 [11:54] <Super> Both of my accounts, Superpoo1234 and Supersciency8786 were transferred to one email, and they both said they were attatched, and I can't log in to them and the Email crashed and broke so I can't recieve any messages on it. What do I do?
#1816 [11:54] <GreyVulpine> Super - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1817 [11:54] <Super> I did
#1818 [11:54] <Dedwards838> what is better gold or diamond sword
#1819 [11:54] <Super> 2 months ago
#1820 [11:54] <Super> I didn't get an answer
#1821 [11:54] <GreyVulpine> Super - Mojang's Customer Support is backlogged. Please wait for a response.
#1822 [11:54] <GreyVulpine> Dedwards838 - Diamond
#1823 [11:55] <Dedwards838> many thanks, sorry im new lol
#1824 [11:55] <raud901> eu não obti nehuma resposta!!!
#1825 [11:55] <Dedwards838> nao intendio
#1826 [11:56] * Finohh [Finohh@notlogged] has joined #minecrafthelp
#1827 [11:57] <Dedwards838> raud lamentamos não posso understanf
#1828 [11:58] <raud901> the game says my video card is not compatible with the game
#1829 [11:58] <Finohh> You should update your Graphic driver
#1830 [11:58] <Dedwards838> i dont get it inferm responce SAYS RAUD
#1831 [11:59] <raud901> how do I do that?
#1832 [11:59] <Finohh> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#1833 [12:00] <Super> I want my account back or I would like a full refund of 53.90 If I do not get this, there will be consequences.
#1834 [12:00] <raud901> ok
#1835 [12:01] <Dedwards838> do you speak English or portuguesse raud901
#1836 [12:01] <Dedwards838> falla englisch sim nao
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#1839 [12:04] * AdlPlayz [AdlPlayz@notlogged] has joined #minecrafthelp
#1840 [12:04] <AdlPlayz> i cant login
#1841 [12:04] <Tigercannon> CubeTheThird:
#1842 [12:05] <Finohh> I cant download Windows 10 minecraft beta edition
#1843 [12:05] <AdlPlayz> i need help i cant login it says credit sommething
#1844 [12:05] * Xiretza|Away is now known as Xiretza
#1845 [12:07] * Dedwards838 [Dedwards838@notlogged] has quit. (Ping timeout: 204 seconds)
#1846 [12:09] <Tigercannon> Hi GreyVulpine, if you have the time to, could you help me please?
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#1851 [12:11] <Kirito> Finohh: What's your issue?
#1852 [12:11] <Guardz> i can only play in 15w31c or 15w31a the other versios dont work aat all
#1853 [12:11] <Kirito> Tigercannon: What's your issue?
#1854 [12:11] <Kirito> Guardz: Can you explain how they "don't work at all" please?
#1855 [12:12] <Kirito> AdlPlayz: Can you provide the entire message for us?
#1856 [12:12] <Guardz> well when i go to play in 1.8.8 and lower they just crash and give me a gameoutput thing
#1857 [12:12] <AdlPlayz> yes
#1858 [12:12] * Kirito pings stupid3700 and Bugboy1028 for potential help with other people
#1858 [12:13] <Kirito> Guardz: Can you copy what it outputs and paste it at http://paste.ubuntu.com/ please?
#1859 [12:13] <Guardz> yes i can
#1860 [12:13] <Tigercannon> Kirito: I have a problem with my Minecraft crashing each time for nearly 1 month, each time when I start it it says 'lack of updated graphic drivers', CubeTheThird already helped me but he's now afk/gone
#1861 [12:13] <Kirito> AdlPlayz: If it's more than two lines, please enter it at http://paste.ubuntu.com/ please
#1862 [12:13] <AdlPlayz> invaliedCreditalsExeptions: Invalid Credtiels
#1863 [12:13] * ExoKruzer__ [ExoKruzer__@notlogged] has quit. (Ping timeout: 202 seconds)
#1864 [12:13] <Finohh> Back
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#1866 [12:13] <Kirito> Tigercannon: So if he helped you, what's the issue?
#1867 [12:13] <AdlPlayz> i cant login
#1868 [12:13] <AdlPlayz> i tried changeing password
#1869 [12:14] <Kirito> AdlPlayz: Is this in the launcher?
#1870 [12:14] <AdlPlayz> iyes
#1871 [12:14] <Tigercannon> Kirito: My MC still doens't work
#1872 [12:14] <Tigercannon> Kirito: I still have the same issue
#1873 [12:14] <Finohh> Kirito i cant download the Minecraft windows 10 beta edition
#1874 [12:14] * SherbYY [SherbYY@notlogged] has quit. (Client Quit)
#1875 [12:14] <AdlPlayz> i checked mc servies
#1876 [12:14] <Kirito> ??> Tigercannon win/dxdiag
#1877 [12:14] <Absol> Tigercannon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1878 [12:14] <Kirito> AdlPlayz: What's your username?
#1879 [12:14] <AdlPlayz> login is good
#1880 [12:14] <Kirito> Finohh: I understand that. What exactly is the issue?
#1881 [12:15] <Guardz> http://paste.ubuntu.com/12008236/
#1882 [12:15] <Kirito> Guardz: Is there any more?
#1883 [12:15] <Finohh> It wont let me press the button, @Kirito
#1884 [12:15] <Guardz> no there is not
#1885 [12:16] <Kirito> Finohh: Did you redeem the code already?
#1886 [12:16] <Finohh> Yes
#1887 [12:16] <Kirito> Guardz: Odd. One second, please
#1888 [12:16] <Guardz> ok thank you
#1889 [12:16] <Kirito> Lord_Ralex: Any reason why there's no Topic set?
#1890 [12:16] * Blackness_Lord [Blackness_Lord@notlogged] has joined #minecrafthelp
#1891 [12:16] <Finohh> I can send you a screenshot but its Dutch
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#1894 [12:16] <Kirito> Finohh: Doesn't matter, go ahead
#1895 [12:17] <Finohh> Okay
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#1898 [12:18] <Finohh> Here: http://prntscr.com/816yhb
#1899 [12:18] <Tigercannon> Absol: I followed the instructions, and nothing helped
#1900 [12:18] <AdlPlayz> so what do i do
#1901 [12:19] <Kirito> Tigercannon: Absol is a bot.
#1902 [12:19] <AdlPlayz> my xomputer says no problem
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#1904 [12:19] <Tigercannon> Kirito: oh lol
#1905 [12:19] <Tigercannon> Kirito: also I'm sending my dxdiag
#1906 [12:19] <Kirito> Finohh: Would you mind giving a rough translation of what it says, please? I can't read Dutch, and I thought it would be a special error (like a popup) :p
#1907 [12:20] <Guardz> ?
#1908 [12:20] <Finohh> Yea sure :P
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#1910 [12:20] <Kirito> AdlPlayz: Odd. What's your username?
#1911 [12:20] <Blackness_Lord> hey guys. please help, I cant log in into minecraft launcher, it says wrong username or password but somehow I logged in here with same username and password
#1912 [12:20] <Kirito> Guardz: One second
#1913 [12:20] <AdlPlayz> AdlPlayz but i put in my email
#1914 [12:20] <Tigercannon> http://paste.ubuntu.com/12008268/
#1915 [12:20] <AdlPlayz> tiger i already did that
#1916 [12:20] * onid [onid@notlogged] has quit. (Client Quit)
#1917 [12:20] <Kirito> AdlPlayz: Are you able to log in at all?
#1918 [12:21] <Kirito> Or does it stop you at the credentials screen?
#1919 [12:21] <AdlPlayz> no
#1920 [12:21] <Tigercannon> Kirito: that's my ubuntu,, cubethethird sent me some intelcore thing and that didn't work either, then he sent me a Toshiba driver and I downloaded it and it didn't work too ;-;
#1921 [12:21] <Kirito> Tigercannon: Thanks, one moment
#1922 [12:21] <Super> If there are any people that can help fix tickets, then check mine. I waited 2 months for my last one. Check mine now.
#1923 [12:21] * bodil40 [bodil40@notlogged] has joined #minecrafthelp
#1924 [12:21] <bodil40> hello is there anyone here?
#1925 [12:21] <Kirito> bodil40: Hiya :)
#1926 [12:21] <AdlPlayz> mojang says wrong email or password
#1927 [12:21] <bodil40> sooo I basically reset my password
#1928 [12:21] <bodil40> yes!
#1929 [12:21] <Finohh> @Kirito Installeren means Install, and i cant press the button, And i used my code
#1930 [12:22] <bodil40> escatly. I tried to log in, reset my password, and I still get "wrong email or password" when I just reset it :/
#1931 [12:22] <Kirito> AdlPlayz: Would you mind trying to log into http://account.mojang.com/ please?
#1932 [12:22] <AdlPlayz> ok
#1933 [12:22] <Kirito> Finohh: Are you using the same Microsoft account that you redeemed the code on with the Windows Store app?
#1934 [12:22] <AdlPlayz> heres what it said Unknown e-mail address or password
#1935 [12:22] <Kirito> bodil40: Another user has this problem too. I'll help you both in a moment
#1936 [12:23] <Finohh> @Kirito ill check
#1937 [12:23] <bodil40> Thanks you @Kirito! I've tried to log in into the website (minecraft.net) and mojang's website both with username or email and I get the same error. Thanks for your help
#1938 [12:23] <Kirito> Tigercannon: Do you remember which drivers you were sent? Was one of them Intel HD Graphics 3000?
#1939 [12:23] <Finohh> @Kirito yes it's the same Microsoft account
#1940 [12:23] <Tigercannon> Kirito: It was.
#1941 [12:24] * Bodil40_ [Bodil40_@notlogged] has joined #minecrafthelp
#1942 [12:24] <Kirito> Odd, I can log into the launcher fine.
#1943 [12:24] * Bodil40_ [Bodil40_@notlogged] has quit. (Client Quit)
#1944 [12:24] <bodil40> I can't log in to the client as well btw. with the right details - says invalid
#1945 [12:25] * Bodil40_ [Bodil40_@notlogged] has joined #minecrafthelp
#1946 [12:25] <Kirito> Tigercannon: Can you try this, please? http://www.driverscape.com/files/misc/INF_allOS_9.4.0.1027.exe
#1947 [12:25] * Blackness_Lord [Blackness_Lord@notlogged] has quit. (Quit: Web client closed)
#1948 [12:25] <AdlPlayz> i changed passwords alot and still wont work
#1949 [12:25] <Bodil40_> I open minecraft start it and it then crashes
#1950 [12:25] <bodil40> can you not impersonate me @bodil40_
#1951 [12:25] <bodil40> there's clearly an underscore
#1952 [12:25] <AdlPlayz> modpack intslaers such asvoids wrath or technic wont work for me either
#1953 [12:26] <Kirito> AdlPlayz and bodil40: We're looking into this problem. One moment
#1954 [12:26] <bodil40> @AdlPlayz same issue!
#1955 [12:26] <Bodil40_> @Bodil40 haha no.
#1956 [12:26] * zero157 [zero157@notlogged] has joined #minecrafthelp
#1957 [12:26] <bodil40> @Kirito sorry for the stupid qusetion, but do you work for Mojang orrrr do you just help people out?
#1958 [12:26] <Tigercannon> Kirito: This server has refused to fulfull your request
#1959 [12:26] <zero157> http://paste.ubuntu.com/12008277/
#1960 [12:26] <Kirito> bodil40: All of us are volunteers here.
#1961 [12:26] * onid [onid@notlogged] has joined #minecrafthelp
#1962 [12:26] <Kirito> Tigercannon: Ah, one second
#1963 [12:27] <Kirito> Tigercannon: http://www.driverscape.com/download/2nd-generation-intel(r)-core(tm)-processor-family-dram-controller---0104 Try the second download button (with Driver Version: 9.2.0.1036)
#1964 [12:27] <Kirito> zero157: That's not a full DxDiag report
#1965 [12:27] <stupid3700> ??> Bodil40_ launcher/game-output
#1966 [12:27] * zero157 [zero157@notlogged] has quit. (Client Quit)
#1967 [12:27] * onid [onid@notlogged] has quit. (Client Quit)
#1968 [12:27] <Absol> Bodil40_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1969 [12:27] <Absol> Bodil40_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1970 [12:27] <Kirito> bodil40 and AdlPlayz: Follow what Absol said as well, please
#1971 [12:28] * KeNzZyS [KeNzZyS@notlogged] has joined #minecrafthelp
#1972 [12:28] <AdlPlayz> i cant im stuck on login page
#1973 [12:28] <Tigercannon> Kirito: where can I download it
#1974 [12:28] <stupid3700> AdlPlayz, what does it say when you try to login?
#1975 [12:28] <Tigercannon> Kirito: there are several download buttons
#1976 [12:28] * Bodil40_ [Bodil40_@notlogged] has quit. (Client Quit)
#1977 [12:28] <bodil40> @kirito I cannot even login to the game, so there's no log of the error
#1978 [12:29] * KeNzZyS [KeNzZyS@notlogged] has quit. (Client Quit)
#1979 [12:29] <stupid3700> bodil40, what does it day when you try to login?
#1980 [12:29] <Kirito> Tigercannon: https://usercontent.irccloud-cdn.com/file/Oq9T5Uwq/
#1981 [12:29] <AdlPlayz> Sorry but username or password is incorrect Please try agian
#1982 [12:29] <AdlPlayz> i made sure its right 20 times
#1983 [12:29] <Kirito> AdlPlayz: How many times have you attempted to log in?
#1984 [12:29] <Kirito> I believe your account is being throttled
#1985 [12:29] <stupid3700> ??> AdlPlayz login/throttle
#1986 [12:29] <Absol> AdlPlayz: Your login is being throttled, which will prevent you from logging in.
#1987 [12:29] <Absol> AdlPlayz: You will have to wait 3 hours without logging in for it to reset.
#1988 [12:29] <AdlPlayz> you mean hacked
#1989 [12:29] * NappingPotato [NappingPotato@notlogged] has joined #minecrafthelp
#1990 [12:30] <stupid3700> No, we mean throttled.
#1991 [12:30] <bodil40> it says that there's wrong name or password, I reset it to my email, still can't login
#1992 [12:30] * Kirito stares at stupid3700 for his ninja skills
#1992 [12:30] <Kirito> bodil40: Your account is being throttled as well. Please read what Absol said above
#1993 [12:30] <NappingPotato> same thing happens to me as bodil
#1994 [12:30] <bodil40> annnnnnnnnnnnnnnd what if someone else is trying to login with my account?
#1995 [12:30] <Kirito> bodil40: They won't be able to login either.
#1996 [12:30] <AdlPlayz> ok thanks krito and absol and tigercannon
#1997 [12:30] <bodil40> a lot of people have this issue, check this https://twitter.com/bodil40/status/628978015138119680
#1998 [12:31] <NappingPotato> will my account be unthrottled later
#1999 [12:31] <bodil40> are you sure that's the issue? someone's throtteling everyone's accounts?
#2000 [12:31] <Kirito> NappingPotato: After three hours, yes.
#2001 [12:31] <stupid3700> bodil40, it's to prevent brute forcing into accounts.
#2002 [12:31] <Kirito> bodil40: Nobody is throttling anyone's accounts. You attempted to log in too many times in a short period of time.
#2003 [12:31] <NappingPotato> Thank You!
#2004 [12:31] * NappingPotato [NappingPotato@notlogged] has quit. (Client Quit)
#2005 [12:31] <bodil40> @kirito I coudln't log in the first time with right details too.
#2006 [12:31] <stupid3700> bodil40, if there are enough failed login attempts, it locks the account out for three hours.
#2007 [12:32] * louism195 [louism195@notlogged] has joined #minecrafthelp
#2008 [12:32] <bodil40> does it say anywhere that it locks the account for 3 hours?
#2009 [12:32] <Kirito> bodil40: Nope.
#2010 [12:32] * Michael [Michael@notlogged] has quit. (Quit: Web client closed)
#2011 [12:32] * louism195 [louism195@notlogged] has quit. (Client Quit)
#2012 [12:32] * StreikerrCZ777 [StreikerrCZ777@notlogged] has joined #minecrafthelp
#2013 [12:32] <Kirito> bodil40: My advice is to just wait 3 hours, then reset your password. If it still disallows you, come back.
#2014 [12:32] <Kirito> For now, there's nothing we can do.
#2015 [12:32] <AdlPlayz> baiiii
#2016 [12:32] <AdlPlayz> baiiii
#2017 [12:32] * AdlPlayz [AdlPlayz@notlogged] has left #minecrafthelp
#2018 [12:32] <bodil40> yeehh fk that cya
#2019 [12:32] * bodil40 [bodil40@notlogged] has quit. (Quit: Web client closed)
#2020 [12:33] <Guardz> ???
#2021 [12:33] <Tigercannon> Kirito: still doens't work
#2022 [12:34] <Kirito> Tigercannon: Have you checked Windows Update for any updates?
#2023 [12:34] <Tigercannon> Kirito: I did
#2024 [12:34] <StreikerrCZ777> my minecraft win 10 edition dont accept my code
#2025 [12:35] <Kirito> StreikerrCZ777: Are you using the same account that you redeemed the code with?
#2026 [12:35] <StreikerrCZ777> yep
#2027 [12:35] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#2028 [12:35] <Finohh> Streiker same problem here ;P
#2029 [12:35] <StreikerrCZ777> :P
#2030 [12:36] * Icathia [Icathia@notlogged] has joined #minecrafthelp
#2031 [12:36] * Jademalo [Jademalo@notlogged] has quit. (Client Quit)
#2032 [12:36] <Tigercannon> Kirito: wait I got some updates
#2033 [12:36] <Icathia> Hello I have a question about Minecraft realms
#2034 [12:36] <Kirito> StreikerrCZ777 and Finohh: What does it say here: https://goo.gl/xFK35K
#2035 [12:36] <Kirito> Icathia: Go for it.
#2036 [12:36] <Icathia> Can we install plugins on it?
#2037 [12:36] <Kirito> Tigercannon: Take your time and update. If the error persists after a reboot, come back and I'll help you out
#2038 [12:36] <Tigercannon> Kirito: Update for Windows 8.1 for x64-systems
#2039 [12:36] <Kirito> Icathia: As in Bukkit plugins?
#2040 [12:37] <Icathia> Um let me check
#2041 [12:37] <Finohh> @Kirito It says nothing
#2042 [12:37] <Kirito> Finohh: Nothing as in no error?
#2043 [12:37] <StreikerrCZ777> i need the code
#2044 [12:37] <StreikerrCZ777> ops
#2045 [12:37] <StreikerrCZ777> oops
#2046 [12:37] <StreikerrCZ777> card
#2047 [12:37] <Kirito> StreikerrCZ777: Log in at http://account.mojang.com/ and scroll down a bit
#2048 [12:37] <StreikerrCZ777> but the code dont work
#2049 [12:37] <Tigercannon> Kirito: Also Kirito I have 1 update for windows powerpoint 2003, is it okay to not run that one?
#2050 [12:37] <Kirito> Tigercannon: Yep.
#2051 [12:38] <Tigercannon> Kirito: Alright Kirito, i'll be back later, cya :)
#2052 [12:38] <Kirito> StreikerrCZ777: Did you click "Redeem" next to the code?
#2053 [12:38] <Kirito> Tigercannon: Good luck!
#2054 [12:38] * JACOBO [JACOBO@notlogged] has joined #minecrafthelp
#2055 [12:38] <Icathia> Yea it's a plugin
#2056 [12:38] <StreikerrCZ777> i clicked
#2057 [12:38] <Tigercannon> Kirito: Thanks!
#2058 [12:38] <Finohh> @Kirito Its sending me to the windows store
#2059 [12:38] <StreikerrCZ777> dont work,dont work
#2060 [12:38] * JACOBO [JACOBO@notlogged] has quit. (Client Quit)
#2061 [12:38] <Icathia> A bukkit plugin
#2062 [12:38] <Kirito> Icathia: Unfortunately, Minecraft Realms isn't customisable in a way to use Bukkit plugins.
#2063 [12:38] * Guardz [Guardz@notlogged] has quit. (Ping timeout: 204 seconds)
#2064 [12:39] <Kirito> Finohh: Is the error still on the Store?
#2065 [12:39] <Icathia> Oh ok thanks
#2066 [12:39] <Finohh> I cant see my messages ( Sorry if im spamming )
#2067 [12:39] <Finohh> Nvm fixed now
#2068 [12:39] <StreikerrCZ777> ;-;
#2069 [12:40] <Kirito> StreikerrCZ777: What does it say here: https://goo.gl/xFK35K
#2070 [12:41] <StreikerrCZ777> kirito:nothing
#2071 [12:41] * Jay [Jay@notlogged] has joined #minecrafthelp
#2072 [12:41] <StreikerrCZ777> kirito: i need buy
#2073 [12:41] <Finohh> When i'm using that link, its sending me to this page: http://prntscr.com/816yhb ( It's Dutch )
#2074 [12:41] <StreikerrCZ777> kirito: but i have the minecraft
#2075 [12:41] * lucas [lucas@notlogged] has joined #minecrafthelp
#2076 [12:42] <StreikerrCZ777> i am upset
#2077 [12:42] <Kirito> Finohh: Are you running Windows 10?
#2078 [12:43] <Finohh> @Kirito Yes
#2079 [12:43] <Kirito> Finohh: Click "Meer lezen" please.
#2080 [12:43] <Kirito> Is there any more information?
#2081 [12:43] * lucas [lucas@notlogged] has quit. (Client Quit)
#2082 [12:44] * Jay [Jay@notlogged] has quit. (Client Quit)
#2083 [12:44] <StreikerrCZ777> and what i do?
#2084 [12:44] * Jay [Jay@notlogged] has joined #minecrafthelp
#2085 [12:44] <StreikerrCZ777> AAAAA
#2086 [12:45] <Finohh> @Kirito http://prntscr.com/817aay
#2087 [12:45] <Finohh> Gtg brb
#2088 [12:45] * Finohh [Finohh@notlogged] has quit. (Quit: Web client closed)
#2089 [12:46] <Jay> Just purchased minecraft for PC. Looking for reputable website to use for texture packs to download. I noticed that there are several to choose one. Any recommendations? Do you know if Mojang endorses a specific site?
#2090 [12:46] <GreyVulpine> Mojang endorses no site.
#2091 [12:47] <mattym> Jay, The Minecraft Forums are generally the preffered site among the community
#2092 [12:47] * lukacar123car [lukacar123car@notlogged] has joined #minecrafthelp
#2093 [12:47] * lukacar123car [lukacar123car@notlogged] has quit. (Client Quit)
#2094 [12:47] <StreikerrCZ777> kirito: hey http://prntscr.com/817b8n and http://prntscr.com/817blc it´s brazilian
#2095 [12:49] <StreikerrCZ777> ;-;
#2096 [12:49] * Tigercannon [Tigercannon@notlogged] has quit. (Ping timeout: 204 seconds)
#2097 [12:52] <StreikerrCZ777> bye
#2098 [12:52] * StreikerrCZ777 [StreikerrCZ777@notlogged] has quit. (Quit: Web client closed)
#2099 [12:54] * moldyscience [moldyscience@notlogged] has joined #minecrafthelp
#2100 [12:55] <moldyscience> hello. I cannot log onto my account. I have no clie why, but when I try to log onto the launcher, It says wrong password. It even says that after I reset my password
#2101 [12:56] <CubeTheThird> ??> moldyscience login/throttle
#2102 [12:56] <Absol> moldyscience: Your login is being throttled, which will prevent you from logging in.
#2103 [12:56] <Absol> moldyscience: You will have to wait 3 hours without logging in for it to reset.
#2104 [12:56] <moldyscience> okay thank you
#2105 [12:56] <Jay> I noticed that the folowing sites have texture packs - planetminecraft.com , minecrafttexturepacks.com , resourcepack.net , curse.com , minecraftdl.com . I'm currently looking to download the Flows HD Resource Pack and just checking on the recommended site for this. Maybe all mentioned sites are fine. Any thoughts?
#2106 [12:57] * moldyscience [moldyscience@notlogged] has quit. (Client Quit)
#2107 [12:57] <CubeTheThird> Jay, I'd assume they are all fine. Pretty much, if what you download isn't a .zip file, it's not a texture pack
#2108 [12:57] * Hector [Hector@notlogged] has joined #minecrafthelp
#2109 [12:57] <Jay> ok thanks CubeTheThird
#2110 [12:58] <mattym> Jay, I would stay away from minecraftdl, they have a lot of fake downloads there, and they also break some authors rules about not posting their content on sites they didnt choose to post it on
#2111 [12:58] * Tigercannon [Tigercannon@notlogged] has joined #minecrafthelp
#2112 [12:58] <Tigercannon> Hi Kirito, I´m back
#2113 [12:59] <Jay> ok thanks mattym
#2114 [12:59] * weweere [weweere@notlogged] has joined #minecrafthelp
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#2116 [12:59] * weweere [weweere@notlogged] has quit. (Client Quit)
#2117 [12:59] <mattym> Jay, And as another warning, the version compatability and pack completeness reported on planetminecraft are not always correct
#2118 [12:59] * eepc1011 [eepc1011@notlogged] has quit. (Client Quit)
#2119 [13:00] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#2120 [13:01] * Klatschie [Klatschie@notlogged] has joined #minecrafthelp
#2121 [13:01] * Klatschie [Klatschie@notlogged] has quit. (Client Quit)
#2122 [13:02] <Jay> mattym: apprectiate the warnings, will use minecrattexturepacks.com or resourcepack.net or maybe curse.com
#2123 [13:02] * SpectreTech01 [SpectreTech01@notlogged] has joined #minecrafthelp
#2124 [13:03] <Hector> Hi, I'm trying to redeem my Minecraft: Windows 10 Edition Beta key but Im getting the following error: Sorry, an unexpected error has ocurred. I contacted microsoft and they told me contact mojang for a replacement.
#2125 [13:03] <CubeTheThird> ??> Hector mojang/email
#2126 [13:03] <Absol> Hector: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2127 [13:03] <Absol> Hector: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2128 [13:04] * zero57 [zero57@notlogged] has joined #minecrafthelp
#2129 [13:05] <SpectreTech01> Minecraft isnt running at all after looking at this http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ it told me to upload this http://paste.ubuntu.com/12008513/ and have been told to post here i cant say anything more coz not sure on the problem i can send the minecraft crash report if helps ????
#2130 [13:05] <CubeTheThird> SpectreTech01, one moment
#2131 [13:06] <SpectreTech01> ok thanks cube
#2132 [13:06] <CubeTheThird> SpectreTech01, download and install http://www.nvidia.com/download/driverResults.aspx/87789/en-us
#2133 [13:06] <SpectreTech01> Ok im downloading now thanks for your help
#2134 [13:07] * Chris_ [Chris_@notlogged] has joined #minecrafthelp
#2135 [13:08] * shadow430 [shadow430@notlogged] has joined #minecrafthelp
#2136 [13:08] <Chris_> I was curious about this and I dont know where else to ask but will the textures for the clock and compass be officially changed in the 1.9 update?
#2137 [13:08] <CubeTheThird> Chris_, what makes you say that?
#2138 [13:08] <Chris_> The compass and clock textures are a pain to edit now with the snapshots
#2139 [13:09] <CubeTheThird> how so?
#2140 [13:09] <Chris_> instead of the single long png it is about 50 diffrent png for the clock and about 25 for the compass
#2141 [13:09] <zero57> Minecraft isnt courir du tout après avoir regardé cette http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ il m'a dit de télécharger ce http://paste.ubuntu.com/12008557/ et ont été informés de poster ici je ne peux rien dire de plus coz ne sais pas sur le problème que je peux envoyer le rapport d'accident de minecraft si aide ????
#2142 [13:09] * NickIsPro [NickIsPro@notlogged] has joined #minecrafthelp
#2143 [13:09] <CubeTheThird> Chris_, I was under the impression it was that way in 1.8....
#2144 [13:09] * Hassibo [Hassibo@notlogged] has joined #minecrafthelp
#2145 [13:10] <Chris_> no
#2146 [13:10] <zero57> Minecraft isnt courir du tout après avoir regardé cette http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ il m'a dit de télécharger ce http://paste.ubuntu.com/12008557/ et ont été informés de poster ici je ne peux rien dire de plus coz ne sais pas sur le problème que je peux envoyer le rapport d'accident de minecraft si aide ????
#2147 [13:10] <CubeTheThird> zero57, we only speak English here. You did not paste your complete dxdiag report onto the website
#2148 [13:10] * NickIsPro [NickIsPro@notlogged] has quit. (Client Quit)
#2149 [13:10] <mattym> Chris_, The only way to know if they are going to keep that style is to wait for 1.9 to come out.
#2150 [13:10] <Chris_> nooooo lol
#2151 [13:10] * Jay [Jay@notlogged] has quit. (Quit: Web client closed)
#2152 [13:10] <Chris_> Is there any where I can go to kinda report it or something like that?
#2153 [13:11] <Chris_> maybe to be heard about it?
#2154 [13:11] <Chris_> Because as a resource pack creator that is a pain and more work to open and close new files 60+ times just for 2 items
#2155 [13:11] <mattym> Chris_, If the devs/texture artist wants it that way, its gonna be that way
#2156 [13:11] <Chris_> well they can hear opinions about it and see about changing it
#2157 [13:12] <Chris_> Because I know I am not the only one that does not like that format
#2158 [13:12] <Hassibo> Help, i installed windows 10, i dont want to use the windows 10 edition beta, its says i need to upgrade my graphics card, can somebody help me?
#2159 [13:12] <CubeTheThird> Chris_, you could try reporting a bug on bugs.mojang.com about it
#2160 [13:12] <CubeTheThird> Hassibo, do you have a dxdiag report?
#2161 [13:12] <Chris_> that could help! Thanks :D
#2162 [13:12] <Hassibo> yes
#2163 [13:12] * Hector [Hector@notlogged] has quit. (Quit: Web client closed)
#2164 [13:12] <CubeTheThird> Hassibo, give a link to it here
#2165 [13:13] <Hassibo> i have an com,puter thats very advanced
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#2168 [13:13] <Hassibo> Ok
#2169 [13:13] <Tigercannon> Hi CubeTheThird
#2170 [13:14] <zero57> mon minecraft ne veus pas se lenser sa me dit aller sur http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ est j ai fais se me dit de dire sa la http://paste.ubuntu.com/12008557/ je fais quoi la ?
#2171 [13:14] <Tigercannon> I'm back, remember me?
#2172 [13:14] <CubeTheThird> Tigercannon, you still having issues?
#2173 [13:14] * Jake [Jake@notlogged] has joined #minecrafthelp
#2174 [13:14] <Tigercannon> CubeTheThird: Yes
#2175 [13:14] * Tybat1334 [Tybat1334@notlogged] has joined #minecrafthelp
#2176 [13:14] <CubeTheThird> ??> zero57 lang/fr
#2177 [13:14] <Absol> zero57: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#2178 [13:14] <Tigercannon> CubeTheThird: still the same issue
#2179 [13:14] <CubeTheThird> Tigercannon, new dxdiag report please
#2180 [13:14] * Jake [Jake@notlogged] has quit. (Client Quit)
#2181 [13:14] <Tybat1334> Hello
#2182 [13:14] <Bee_> My minecraft in Xbox has gotten rid of all the updates. We are back at
#2183 [13:14] <CubeTheThird> hello Tybat1334
#2184 [13:14] <Tybat1334> Is anyone of service here right now?
#2185 [13:15] <Tybat1334> Oh I SEE YOU ARE cYBE
#2186 [13:15] <Tybat1334> Sorry for caps*
#2187 [13:15] <Tybat1334> Keyboard issue
#2188 [13:15] * xiomara_18 [xiomara_18@notlogged] has joined #minecrafthelp
#2189 [13:15] <Tybat1334> Cube, I need your help
#2190 [13:15] <CubeTheThird> Tybat1334, what's the problem..?
#2191 [13:15] <Tybat1334> My Minecraft will not login even though I type in the correct password and email username
#2192 [13:15] * Maxel_HD [Maxel_HD@notlogged] has joined #minecrafthelp
#2193 [13:15] <Tybat1334> It has done this for the past two days
#2194 [13:15] <CubeTheThird> Tybat1334, what happens when you try logging in?
#2195 [13:16] <Bee_> Je peut traduire
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#2198 [13:16] <Tybat1334> It just says that I failed to login
#2199 [13:16] <CubeTheThird> Tybat1334, what reason does it give you?
#2200 [13:16] <zero57> mon minecraft ne veus pas se lenser sa me dit d' aller sur http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ est j ai fais sa que sa ma dit de dire sa la http://paste.ubuntu.com/12008557/ la je fais quoi la ?
#2201 [13:16] <zero57> ????????????????
#2202 [13:16] <Tybat1334> Username or password is wrong
#2203 [13:16] <CubeTheThird> zero57, last time. We only speak English here
#2204 [13:16] <Tybat1334> Even though I changed my password
#2205 [13:16] <CubeTheThird> Tybat1334, are you able to login to account.mojang.com/me
#2206 [13:16] <Maxel_HD> I can't start my Minecraft with Windows 10!!! It crashs all time... Please help me!!!
#2207 [13:16] <Tybat1334> Let me try
#2208 [13:17] <CubeTheThird> Maxel_HD, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2209 [13:17] <Maxel_HD> Thank you
#2210 [13:17] <Bee_> Alors je ne sait pas comment t'aider mais je peut demander les autres
#2211 [13:17] <Tybat1334> no
#2212 [13:17] <Tybat1334> I can not login from there
#2213 [13:17] <Tigercannon> CubeTheThird: http://paste.ubuntu.com/12008619/
#2214 [13:17] <CubeTheThird> ??> Tybat1334 login/throttle
#2215 [13:17] <Absol> Tybat1334: Your login is being throttled, which will prevent you from logging in.
#2216 [13:17] <Absol> Tybat1334: You will have to wait 3 hours without logging in for it to reset.
#2217 [13:17] <zero57> My minecraft not be veus lenser told her to go on http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ I have is doing his his told me to tell her the http : the //paste.ubuntu.com/12008557/ what do I do there?
#2218 [13:17] <Maxel_HD> ---- Minecraft Crash Report ----
#2219 [13:17] <Tybat1334> I have waited 3 hours
#2220 [13:17] <CubeTheThird> Tigercannon, did you have any issues installing the driver from toshiba?
#2221 [13:17] <Tybat1334> I waited 7
#2222 [13:17] <Maxel_HD> ups sorry
#2223 [13:18] <CubeTheThird> Maxel_HD, on http://paste.ubuntu.com not here
#2224 [13:18] <Tybat1334> It didn't work
#2225 [13:18] <Tigercannon> CubeTheThird: Nope
#2226 [13:18] <Bee_> Pout d'aide. Je mexcuse je be parle pas beaucoul de francais
#2227 [13:18] <CubeTheThird> Tybat1334, then you will have to contact Mojang
#2228 [13:18] <Tybat1334> Ok
#2229 [13:18] <CubeTheThird> ??> Tybat1334 mojang/email
#2230 [13:18] <Absol> Tybat1334: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2231 [13:18] <Tybat1334> Thanks for your help
#2232 [13:18] <Absol> Tybat1334: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2233 [13:18] <CubeTheThird> zero57, you did not paste the complete dxdiag report onto the website
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#2235 [13:19] <zero57> I go to https://translate.google.fr
#2236 [13:19] <Bee_> K guys so my minecraft Xbox has deleted all my updates
#2237 [13:19] <CubeTheThird> Bee_, have you tried updating it again?
#2238 [13:19] <Maxel_HD> I do that. I press "paste" but, it did'nt work
#2239 [13:20] * aldokollegger [aldokollegger@notlogged] has joined #minecrafthelp
#2240 [13:20] <mattym> Bee_, Make sure you are connected to Xbox Live, the try updating again
#2241 [13:20] <Bee_> Okay it doesnt give us the option to update
#2242 [13:20] <CubeTheThird> Maxel_HD, make sure you put something in the 'poster' box before you press paste
#2243 [13:20] <Maxel_HD> oh ok
#2244 [13:21] <Bee_> Also we usually play offline and it's never been a problem before now
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#2247 [13:24] <Maxel_HD> And what I have to do, now?
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#2249 [13:24] <CubeTheThird> Maxel_HD, give the URL to your paste here
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#2252 [13:26] <Maxel_HD> What is the URL?
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#2254 [13:26] <CubeTheThird> Maxel_HD, the link, or website address. It's at the top of your browser, and you can highlight it with f6
#2255 [13:26] <Maxel_HD> http://paste.ubuntu.com/12008679/
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#2257 [13:27] <CubeTheThird> Maxel_HD, ok. Do you have a dxdiag report?
#2258 [13:27] <Maxel_HD> What is this?
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#2260 [13:27] <CubeTheThird> ??> Maxel_HD win/dxdiag
#2261 [13:27] <Absol> Maxel_HD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2269 [13:29] <Tigercannon> CubeTheThird: I did not have issues with the toshiba drive
#2270 [13:29] <CubeTheThird> Tigercannon, hmm. DO you still have the file?
#2271 [13:29] <Tigercannon> CubeTheThird: I do
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#2273 [13:30] <CubeTheThird> Tigercannon, ok, we will try installing it manually. Extract the zipped file into a new folder
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#2275 [13:30] <Tigercannon> CubeTheThird: what do you mean?
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#2277 [13:30] <CubeTheThird> Tigercannon, the toshiba driver file is a zip file, correct?
#2278 [13:31] * gohard34 [gohard34@notlogged] has quit. (Quit: Web client closed)
#2279 [13:31] <Tigercannon> CubeTheThird: Yes
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#2283 [13:31] <Tigercannon> CubeTheThird: nvm I did it
#2284 [13:31] <CubeTheThird> Tigercannon, ok. Next, can you open your device manager?
#2285 [13:31] <Tigercannon> CubeTheThird: I extracted all the files in it (1 file) to a new folder I made
#2286 [13:32] <Tigercannon> CubeTheThird: alright
#2287 [13:32] * Potato is now known as Guest34877
#2288 [13:32] <Guest34877> My hud is not showing up
#2289 [13:32] <Tigercannon> CubeTheThird: I have a Dutch PC so it's kinda difficult
#2290 [13:32] <VFL_1900> Hello. Got an isssue with updating graphic drivers (seems to be connected to windows 10). Created this code following the instructions. What should I do next? http://paste.ubuntu.com/12008666/
#2291 [13:32] <mattym> Guest34877, On what version of Minecraft?
#2292 [13:32] <CubeTheThird> VFL_1900, one moment
#2293 [13:32] <VFL_1900> 1.8.8
#2294 [13:33] <Guest34877> My hud is not showing up on my screen
#2295 [13:33] <CubeTheThird> Guest34877, press f1
#2296 [13:33] <Guest34877> Thanks I just got the game
#2297 [13:33] <CubeTheThird> VFL_1900, download and install http://www.nvidia.com/download/driverResults.aspx/87789/en-us
#2298 [13:34] <VFL_1900> Thats all then?
#2299 [13:34] <Tigercannon> CubeTheThird: I opened my device manager
#2300 [13:34] <CubeTheThird> Tigercannon, ok. There find your display adapter
#2301 [13:34] * Zontix [Zontix@notlogged] has joined #minecrafthelp
#2302 [13:34] <Zontix> hey
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#2305 [13:35] <Tigercannon> CubeTheThird: I have an Intel(R) HD Graphics 3000
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#2307 [13:35] <CubeTheThird> Tigercannon, yes good. Right-click on that and choose Update. Browse your computer, and choose the folder you extracted the driver to
#2308 [13:36] <Tigercannon> CubeTheThird: They cannot find drivers for my device it says
#2309 [13:37] <CubeTheThird> uhg
#2310 [13:39] <CubeTheThird> Tigercannon, ok. DO you still have the intel driver?>
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#2313 [13:40] <Tigercannon> CubeTheThird: nope
#2314 [13:41] <CubeTheThird> Tigercannon, ok we'll try that. ONe sec I'll get it
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#2316 [13:41] <CubeTheThird> Tigercannon, get the zip from here and do the same thing: https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#2317 [13:41] <Tigercannon> CubeTheThird: Alright
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#2322 [13:45] <VFL_1900> Thanks! Driver problem solved!
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#2325 [13:46] <TheJok3er> Trying to play Minecraft on Windows 10 but i get a crash report and a window pops up and says "lack of updated drivers". Heres a link to my DxDiag info. http://paste.ubuntu.com/12008757/
#2326 [13:46] <CubeTheThird> TheJok3er, one moment
#2327 [13:46] <CubeTheThird> ??> TheJok3er win/update
#2328 [13:46] <Absol> TheJok3er: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2329 [13:47] * Shanie [Shanie@notlogged] has joined #minecrafthelp
#2330 [13:47] <TheJok3er> Alright I'll give it a shot thanks
#2331 [13:48] <Shanie> hiya having a issue not longer have acsess to my e-mail to my minecraft account and carnt recover my account what do i do ?
#2332 [13:48] <CubeTheThird> Shanie, email Mojang
#2333 [13:48] <CubeTheThird> ??> Shanie mojang/email
#2334 [13:48] * Lino [Lino@notlogged] has joined #minecrafthelp
#2335 [13:48] <Absol> Shanie: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2336 [13:48] <Absol> Shanie: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2337 [13:48] * Malbojia [Malbojia@notlogged] has joined #minecrafthelp
#2338 [13:48] <Lino> Hellooo?
#2339 [13:49] <CubeTheThird> hello Lino
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#2341 [13:49] <Shanie> ok thanks is there not a phone number i can call ?
#2342 [13:49] <Lino> hi, uhhmn well i have a problem where can i ask someone
#2343 [13:49] <CubeTheThird> Shanie, there is not
#2344 [13:49] <Shanie> ok thanks
#2345 [13:49] <CubeTheThird> Lino, just explain what your problem is here
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#2347 [13:50] <Malbojia> i need to switch my minecraft account to another email as i had to cancel it because of hackers.
#2348 [13:50] <Lino> well some time ago I bought minecraft and played it a long time, then i got rid of win7 and got win 8.1 now after a year or so I want to play minecraft again but I cant
#2349 [13:50] * Treylg3 [Treylg3@notlogged] has joined #minecrafthelp
#2350 [13:50] <CubeTheThird> ??> Malbojia account/send-email
#2351 [13:50] <Absol> Malbojia: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2352 [13:51] <CubeTheThird> Lino, what happens when you try?
#2353 [13:51] <Lino> it tells me to update my video card drivers but they are definetly up to date
#2354 [13:51] <CubeTheThird> Lino, do you have a dxdiag report?
#2355 [13:51] <CubeTheThird> Lino, do you have a dxdiag report?
#2356 [13:51] * Treylg3 [Treylg3@notlogged] has left #minecrafthelp
#2357 [13:51] <Lino> it crashes and says pixel format not accelerated
#2358 [13:51] <Lino> i think
#2359 [13:51] <CubeTheThird> ??> Lino win/dxdiag
#2360 [13:51] <Absol> Lino: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2361 [13:51] <Lino> jea did this
#2362 [13:51] <Lino> 5 mins ago
#2363 [13:51] <CubeTheThird> Lino, please give a link to your dxdiag report here
#2364 [13:52] <Lino> How do I send you the link?
#2365 [13:52] <CubeTheThird> Lino, copy and paste it?
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#2368 [13:53] <Tigercannon> CubeTheThird: the same error
#2369 [13:53] <CubeTheThird> Tigercannon, won't install either eh...
#2370 [13:53] <Lino> ---- Minecraft Crash Report ---- // I'm sorry, Dave. Time: 05.08.15 20:44 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:30
#2371 [13:53] <Tigercannon> CubeTheThird: yup
#2372 [13:53] <Lino> well xd
#2373 [13:53] <CubeTheThird> Lino, please follow these instructions: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2374 [13:54] <Lino> ahh kk 1 second
#2375 [13:54] <CubeTheThird> Tigercannon, hmm not sure what else to recommend, though intel doesn't seem to officially support windows 8.1 with that video card for some reason
#2376 [13:54] <dolphin> i have a minecraft account thats hooked up to an email that i had to cancel due to hackers, i wish to be able to switch to another email so i dont have to pay for minecraft again.
#2377 [13:54] <CubeTheThird> ??> dolphin account/send-email
#2378 [13:54] <Absol> dolphin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2379 [13:55] <dolphin> not to be a pain but i havnt been on in so long and do not remember where to find this info
#2380 [13:55] <CubeTheThird> dolphin, what method of payment did you use?
#2381 [13:56] * Your_Papasito_XD [Your_Papasito_XD@notlogged] has joined #minecrafthelp
#2382 [13:56] <Tigercannon> CubeTheThird: Do you think it will work when I'll get Windows 10?
#2383 [13:56] * Yvonne [Yvonne@notlogged] has joined #minecrafthelp
#2384 [13:56] <dolphin> i beleive credit card
#2385 [13:56] * Your_Papasito_XD [Your_Papasito_XD@notlogged] has quit. (Client Quit)
#2386 [13:56] <CubeTheThird> Tigercannon, no idea. You're welcome to try
#2387 [13:56] * fhjgbsdgnh [fhjgbsdgnh@notlogged] has quit. (Quit: Web client closed)
#2388 [13:56] <CubeTheThird> dolphin, and around when did you make the purchase?
#2389 [13:56] <Tigercannon> CubeTheThird: Alright
#2390 [13:57] <Lino> I cant upload the.txt document to the ubuntu site there is no upload button
#2391 [13:57] <Tigercannon> CubeTheThird: maybe sending you my crash error?
#2392 [13:57] <dolphin> 2013
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#2394 [13:57] <CubeTheThird> Lino, you copy and paste the text there, and press the paste button
#2395 [13:57] <CubeTheThird> Tigercannon, it's probably the same
#2396 [13:57] <Lino> well i got it
#2397 [13:57] <Lino> http://paste.ubuntu.com/12008872/
#2398 [13:57] <Lino> sorry :s
#2399 [13:57] <CubeTheThird> ??> dolphin account/trans-id/braintree
#2400 [13:57] <Absol> dolphin: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#2401 [13:57] <Absol> dolphin: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#2402 [13:58] <CubeTheThird> Lino, sorry but unfortunately your graphics card is not supported on windows 8.1. You will either need to downgrade to windows 8 (or lower) or use a different computer.
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#2404 [13:58] <tweety> well im running windows 10 and i cant use the pc version of it
#2405 [13:58] <CubeTheThird> tweety, what happens?
#2406 [13:58] <Tigercannon> CubeTheThird: this is the crahs error
#2407 [13:58] <Tigercannon> http://paste.ubuntu.com/12008882/
#2408 [13:58] <dolphin> ok thx
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#2410 [13:58] <tweety> i cant open minecraft
#2411 [13:59] <CubeTheThird> Tigercannon, ya nothing different
#2412 [13:59] <Guardz> well when i go to play in 1.8.8 and lower they just crash and give me a gameoutput thing
#2413 [13:59] <CubeTheThird> tweety, ok.. what happens when you try?
#2414 [13:59] <CubeTheThird> ??> Guardz launcher/game-output
#2415 [13:59] <Absol> Guardz: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2416 [13:59] <tweety> it crashes
#2417 [13:59] <Absol> Guardz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2418 [13:59] <Lino> Ohh ok thanks... so i have to buy a new card or downgrade? what if i upgrade to win 10?
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#2420 [13:59] <Guardz> http://paste.ubuntu.com/12008236/
#2421 [13:59] <CubeTheThird> Lino, upgrades won't work either. Is your computer a laptop or desktop?
#2422 [14:00] <Lino> desktop
#2423 [14:00] <tweety> minecraft crases
#2424 [14:00] <CubeTheThird> Guardz, did you open a world in a snapshot, then dowgrade?
#2425 [14:00] <CubeTheThird> *downgrade
#2426 [14:00] <Lino> i can play many games that require good graphics card
#2427 [14:00] <CubeTheThird> Lino, then, yes, you could get a newer graphics card
#2428 [14:00] <CubeTheThird> tweety, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2429 [14:00] <Lino> ok.. thanks for helping me out!
#2430 [14:00] <Lino> have a nice day
#2431 [14:01] <tweety> soo. wat?
#2432 [14:01] <Yvonne> I can't run normal pc version on my windows 10 desktop. It works on my windows 7 laptop, though. I have tried the installer, both new and old .exe, have cleared minecraft appdata, unistalled and reinstalled mult times, tries mult time, etc. I do not know how to resolve my problems. The msi file says unable to run microsoft runtime environment and the .exe launches but stops right before launching with "could not find or load main
#2433 [14:01] <tweety> I can't run normal pc version on my windows 10 desktop. It works on my windows 7 laptop, though. I have tried the installer, both new and old .exe, have cleared minecraft appdata, unistalled and reinstalled mult times, tries mult time, etc. I do not know how to resolve my problems. The msi file says unable to run microsoft runtime environment and the .exe launches but stops right before launching with "could not find or load main
#2434 [14:01] <CubeTheThird> ??> Yvonne launcher/log
#2435 [14:01] <Absol> Yvonne: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2436 [14:01] <Absol> Yvonne: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2438 [14:01] <Guardz> well thats not the problem, right when 1.8.8 or lower opens it automaticaly crashes
#2439 [14:01] <Yvonne> okay, let me run it again. should i just copy/paste here?
#2440 [14:02] <CubeTheThird> Guardz, that's exactly the problem. You opened a world with a snapshot, so it won't be compatible with older versions
#2441 [14:02] <CubeTheThird> Yvonne, do what Absol said
#2442 [14:02] <Tigercannon> CubeTheThird: well I gtg. cya
#2443 [14:02] <Guardz> XD so do i delete the world?
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#2445 [14:03] <CubeTheThird> Guardz, or keep using it with snapshots. If you have a backup you could restore with that
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#2447 [14:04] <tweety> so what should i do ?
#2448 [14:04] <Guardz> it didnt work D:
#2449 [14:04] <CubeTheThird> tweety, again, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#2452 [14:05] <Guardz> i deleted the worlds but it didnt help
#2453 [14:05] <Guardz> it did the same thing
#2454 [14:05] <tweety_> I can't run normal pc version on my windows 10 desktop
#2455 [14:05] <CubeTheThird> Guardz, wait, all of your worlds are doing this?
#2456 [14:05] <tweety_> I can't run normal pc version on my windows 10 desktop
#2457 [14:05] <CubeTheThird> tweety_, last time. copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#2459 [14:06] <Guardz> no, i cant even open minecraft with 1.8.8 or lower, right when i hit play on the launcher it crashes 3 secs later
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#2462 [14:09] <CubeTheThird> ??> Guardz win/reinst
#2463 [14:09] <Absol> Guardz: You may need to reinstall the locally installed files that Minecraft puts into place.
#2464 [14:09] <Absol> Guardz: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2465 [14:09] * lucas2468 [lucas2468@notlogged] has joined #minecrafthelp
#2466 [14:10] <Guardz> ok now what?
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#2469 [14:10] <CubeTheThird> Guardz, try the game again?
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#2471 [14:11] * thebadshepperd is now known as Guest88619
#2472 [14:12] <Guardz> didnt work :(
#2473 [14:12] <Guardz> still broke
#2474 [14:12] <CubeTheThird> Guardz, can you show me a paste of your new crash report/game output?
#2475 [14:12] <Guardz> http://paste.ubuntu.com/12008972/
#2476 [14:13] <CubeTheThird> Guardz, oh, that's it? can you show me the launcher log too?
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#2479 [14:14] <Guardz> http://paste.ubuntu.com/12008983/
#2480 [14:15] <CubeTheThird> Guardz, uhh.. ok. When did you start experiencing this issue
#2481 [14:15] <Guardz> like a almost a year now
#2482 [14:16] <jaden> minecaft is the best game ever
#2483 [14:16] <Yvonne> when i try to copy all text the launcher says: "Unhandled exception in thread Threa[AWT-EventQueue-0,6,main] java.lang.OutOfMemoryError: Java heap space" and nothing copies
#2484 [14:17] <CubeTheThird> ??> Yvonne win/edit
#2485 [14:17] <Absol> Yvonne: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2486 [14:17] <CubeTheThird> Guardz, lets check your graphics drivers I suppose
#2487 [14:17] <CubeTheThird> ??> Guardz win/dxdiag
#2488 [14:17] <Absol> Guardz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2489 [14:17] <Yvonne> Absol, I tried that, as well. same thing
#2490 [14:18] <CubeTheThird> Yvonne, you can't copy paste doing that?
#2491 [14:18] * mattii08 [mattii08@notlogged] has joined #minecrafthelp
#2492 [14:18] <Yvonne> nope, for some reason. that error pops up instead
#2493 [14:18] <CubeTheThird> Yvonne, can you get a screenshot or something?
#2494 [14:18] <mattii08> http://paste.ubuntu.com/12009000/
#2495 [14:19] <CubeTheThird> mattii08, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2496 [14:19] <Yvonne> screenshot of the copy/paste error?
#2497 [14:19] <CubeTheThird> Yvonne, of as much of the log as possible
#2498 [14:20] <mattii08> ------------------
#2499 [14:20] <mattii08> what can i do ?
#2500 [14:20] <CubeTheThird> mattii08, as I said "You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer. "
#2501 [14:21] * Pohlar [Pohlar@notlogged] has joined #minecrafthelp
#2502 [14:22] <Pohlar> hey I bought a premium account from someone in game and I went to login but I need the security questions to do anything, what should I do?
#2503 [14:22] <CubeTheThird> Pohlar, it's a violation of the EULA to give/resell accounts. You've been scammed
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#2507 [14:24] <Yvonne> I have a few screenshots, what do i do now
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#2509 [14:24] <CubeTheThird> ??> Yvonne imgur
#2510 [14:24] <Absol> Yvonne: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#2511 [14:24] <aman7667> I recently just came back to minecraft on an old account and I don't remember the security answers and don't have access to my email anymore ;/ help?
#2512 [14:25] <CubeTheThird> aman7667, really? I thought you bought the account from someone else
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#2515 [14:25] * GreyVulpine snrks
#2515 [14:25] <CubeTheThird> lol
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#2517 [14:26] <Yvonne> http://imgur.com/DUVXzWN,USermCt,4TrPo0p,hSrx9je here. a lot of the log looked similar to these photos, so i just took a screenshot of one example.
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#2519 [14:27] <CubeTheThird> Yvonne, what anti-virus and firewall software do you have?
#2520 [14:27] <Guardz> http://paste.ubuntu.com/12009059/
#2521 [14:27] <Guardz> ok now what
#2522 [14:27] <CubeTheThird> Guardz, hmm ok so it doesn't appear to be a driver issue...
#2523 [14:27] <Yvonne> I have norton antivirus and just windows firewall, but i think norton overrides the firewall
#2524 [14:28] <CubeTheThird> Guardz, let's do a clean install of java
#2525 [14:28] <CubeTheThird> ??> Guardz win/java/reinst
#2526 [14:28] <Absol> Guardz: You need to reinstall Java.
#2527 [14:28] <Absol> Guardz: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#2528 [14:29] <CubeTheThird> ??< av/norton
#2529 [14:29] <CubeTheThird> Yvonne, can you run a test on speedtest.net
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#2531 [14:30] <tubdee> http://paste.ubuntu.com/12009074/
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#2533 [14:30] <CubeTheThird> ??> tubdee win/update
#2534 [14:31] <Absol> tubdee: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
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#2537 [14:31] <Kealan> My Minecraft says "A fatal error has been detected by Java Runtime Enviroment" how do I fix this
#2538 [14:31] <Yvonne> http://www.speedtest.net/my-result/4560010907
#2539 [14:31] <CubeTheThird> ??> Kealan launcher/game-output
#2540 [14:31] * kusanagi_ [kusanagi_@notlogged] has joined #minecrafthelp
#2541 [14:31] <Absol> Kealan: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2542 [14:31] <Absol> Kealan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2543 [14:32] * saiyajin11 [saiyajin11@notlogged] has joined #minecrafthelp
#2544 [14:32] <CubeTheThird> Yvonne, woa there's the problem. YOur internet connection is not sufficient to download the game
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#2547 [14:32] <Yvonne> Even though it downloaded on my laptop? I knew my internet sucked xD
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#2550 [14:33] <CubeTheThird> Yvonne, either that, or you have something blocking it
#2551 [14:33] <saiyajin11> hola
#2552 [14:33] <CubeTheThird> Yvonne, you could try doing a malware scan I suppose
#2553 [14:33] * Drewplaysyt [Drewplaysyt@notlogged] has joined #minecrafthelp
#2554 [14:33] <CubeTheThird> ??> Yvonne av/adwcleaner
#2555 [14:33] <Absol> Yvonne: ADWCleaner is an utility to clean a PC which is infested with malware.
#2556 [14:33] <Absol> Yvonne: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2557 [14:33] <Absol> Yvonne: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
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#2561 [14:34] <Drewplaysyt> What does this mean
#2562 [14:34] <Drewplaysyt> ---- Minecraft Crash Report ---- // My bad. Time: 8/5/15 3:26 PM Description: Unexpected error java.lang.IndexOutOfBoundsException at java.nio.Buffer.checkIndex(Unknown Source) at java.nio.DirectIntBufferU.get(Unknown Source) at net.minecraft.client.renderer.RenderGlobal.func_72712_a(RenderGlobal.java:350) at net.minecraft.client.renderer.RenderGlobal.func_72732_a(RenderGlobal.java:294) at net.minecraft.clie
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#2564 [14:34] <Yvonne> Oh, actually, I downloaded minecraft on my laptop somewhere other than my home - so it prolly is just my sucky internet...
#2565 [14:34] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 202 seconds)
#2566 [14:34] <CubeTheThird> Drewplaysyt, most likely you've got your render distance set too high for older versions of the game
#2567 [14:34] * Swooty [Swooty@notlogged] has joined #minecrafthelp
#2568 [14:34] <Yvonne> Whelp, I'll try it somewhere else and see how it goes. thanks for your input!
#2569 [14:35] <Kealan> When I try to launch Minecraft it says "A Fatal Error has been detected by Java Runtime Environment" what do I do to fix this
#2570 [14:35] <CubeTheThird> ??> Kealan launcher/game-output
#2571 [14:35] <Absol> Kealan: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2572 [14:35] <Absol> Kealan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2573 [14:35] * Yvonne [Yvonne@notlogged] has quit. (Quit: Web client closed)
#2574 [14:36] <Kealan> http://paste.ubuntu.com/12009141/
#2575 [14:36] <Swooty> Hello, I updated Windows 10 now it says I need to update my grahpics driver, I followed all steps it gave me through the NVIDIA help and it took me here.
#2576 [14:37] * TheJok3er [TheJok3er@notlogged] has quit. (Quit: Web client closed)
#2577 [14:37] <CubeTheThird> Kealan, can you shoe me a paste of this file: C:\Users\Kealan\AppData\Roaming\.minecraft\hs_err_pid5460.log
#2578 [14:37] <Bugboy1028> Swooty, may we have your dxdiag report?
#2579 [14:37] <Swooty> http://paste.ubuntu.com/12009122/
#2580 [14:38] <Kealan> how do i send that
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#2582 [14:38] <CubeTheThird> Kealan, open the file, copy the text and paste it onto http://paste.ubuntu.com
#2583 [14:39] * wetygaymer [wetygaymer@notlogged] has joined #minecrafthelp
#2584 [14:39] <CubeTheThird> Kealan, that's not the whole file
#2585 [14:40] <Bugboy1028> ^
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#2589 [14:41] <Kealan> http://paste.ubuntu.com/12009174/
#2590 [14:41] * Warx247 [Warx247@notlogged] has joined #minecrafthelp
#2591 [14:42] <CubeTheThird> Kealan, still not the whole thing. It's much longer then that
#2592 [14:42] <Warx247> Hello, I need help with something about drivers. I need to update my drivers and for some reason it is not working. Here is my DxDiag post link. http://paste.ubuntu.com/12009171/
#2593 [14:43] <Swooty> When I am done installing this driver will I be able to play?
#2594 [14:43] <CubeTheThird> Warx247, one moment
#2595 [14:43] <CubeTheThird> Warx247, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2596 [14:43] <CubeTheThird> Warx247, also, please note that windows 7 is the last version of windows that fully supports your graphics card
#2597 [14:43] * cooldude [cooldude@notlogged] has joined #minecrafthelp
#2598 [14:43] <Kealan> http://paste.ubuntu.com/12009196/
#2599 [14:43] <CubeTheThird> Kealan, ok. Looks like an issue with graphics
#2600 [14:44] <CubeTheThird> ??> Kealan win/dxdiag
#2601 [14:44] <Absol> Kealan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2603 [14:45] <Andyist> Hi! I was doing the steps to remove and install the intel driver from the following page: http://hopper.minecraft.net/help/guides/drivers/intel-manual-install/ there is a step that says: Open the Intel driver ZIP that you should have obtained and extract this to a folder. The problem is I don’t know where is that file that I should have obtained Can someone help me please? (Sorry for bad English…I’m Venezuelan)
#2604 [14:45] <Guardz> ok i have downloaded it now what
#2605 [14:46] <CubeTheThird> Guardz, remove all java, and reinstall it
#2606 [14:46] <Guardz> i did
#2607 [14:46] <CubeTheThird> Andyist, do you have a dxdiag report?
#2608 [14:46] <CubeTheThird> Guardz, ok. Close and re-open the game and launcher, and try again
#2609 [14:46] <Andyist> No
#2610 [14:46] <CubeTheThird> ??> Andyist win/dxdiag
#2611 [14:46] <Absol> Andyist: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2612 [14:46] <Warx247> Thank you Cube, it says I have to restart my computer and hopefully it should work?
#2613 [14:46] <CubeTheThird> Warx247, should yes
#2614 [14:47] <Andyist> ok. give me a moment
#2615 [14:47] <Guardz> it didnt work!!!!!!!
#2616 [14:47] * A [A@notlogged] has joined #minecrafthelp
#2617 [14:47] <Kealan> http://paste.ubuntu.com/12009219/
#2618 [14:47] * not-waf [not-waf@notlogged] has joined #minecrafthelp
#2619 [14:47] <CubeTheThird> Kealan, ok one moment
#2620 [14:47] <CubeTheThird> ??> Guardz tools/hjt
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#2622 [14:47] <Absol> Guardz: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2623 [14:47] <Absol> Guardz: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2624 [14:48] <CubeTheThird> Kealan, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#2625 [14:49] * sirspsparkly [sirspsparkly@notlogged] has joined #minecrafthelp
#2626 [14:49] <Kealan> and then what do i do
#2627 [14:49] <sirspsparkly> Hello
#2628 [14:49] <Guardz> http://paste.ubuntu.com/12009242/
#2629 [14:49] * Razzer [Razzer@notlogged] has joined #minecrafthelp
#2630 [14:49] <CubeTheThird> Kealan, after you install it, try the game again. You may have to reboot first
#2631 [14:49] <CubeTheThird> hello sirspsparkly
#2632 [14:49] <Razzer> Help
#2633 [14:50] <Kealan> ok
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#2635 [14:50] * Fear_ [Fear_@notlogged] has joined #minecrafthelp
#2636 [14:50] <Razzer> How i can speedup Minecraft=
#2637 [14:50] <CubeTheThird> Razzer, what's the problem?
#2638 [14:50] <CubeTheThird> Razzer, do you have low FPS?
#2639 [14:50] <Fear_> Anyone that works for Minecraft usually in here?
#2640 [14:50] <Razzer> Yes, I have 29
#2641 [14:50] <sirspsparkly> i cant log into my minecraft account because i dont remember what email i used
#2642 [14:50] * Warx247 [Warx247@notlogged] has quit. (Ping timeout: 204 seconds)
#2643 [14:50] <Andyist> Ok, this?
#2644 [14:50] <Andyist> http://paste.ubuntu.com/12009247/
#2645 [14:50] <CubeTheThird> Razzer, what kind of grahpics card do you have?
#2646 [14:50] <CubeTheThird> Fear_, do you need help with something?
#2647 [14:51] <Fear_> Some guy found a way to steal Minecon capes from unclaimed accounts, really need urgent help.
#2648 [14:51] <CubeTheThird> sirspsparkly, test all your emails here: http://www.minecraft.net/retrievename
#2649 [14:51] <MonkeyDoesMC> Everyonetime i play on 1.8 and beyond i keep crashing like i click multiplayer and my minecraft just crashes please help
#2650 [14:51] <CubeTheThird> Fear_, .. riight. Feel free to make a private detailed report about it on bugs.mojang.com
#2651 [14:51] <CubeTheThird> MonkeyDoesMC, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2652 [14:51] * ahmed [ahmed@notlogged] has joined #minecrafthelp
#2653 [14:52] <MonkeyDoesMC> OK give me a suc
#2654 [14:52] <Fear_> Ugh, just need to it get fixed quick. I messed up and set myself up to get my unclaimed cape stolen.
#2655 [14:52] <Razzer> @CubeTheThird wait a moment please
#2656 [14:52] * EnderChest123 [EnderChest123@notlogged] has joined #minecrafthelp
#2657 [14:54] <CubeTheThird> sirspsparkly, read what Absol told you
#2658 [14:54] <philly> I bought minecraft and having trouble downloading it
#2659 [14:54] <sirspsparkly> o ok thx
#2660 [14:54] <CubeTheThird> philly, what's the trouble?
#2661 [14:54] <Razzer> @CUbeTheThird i have Windows
#2662 [14:54] * EnderChest123 [EnderChest123@notlogged] has joined #minecrafthelp
#2663 [14:54] <CubeTheThird> Razzer, do what Absol said
#2664 [14:55] <EnderChest123> why wont minecraft work? http://paste.ubuntu.com/12009248/
#2665 [14:55] <MonkeyDoesMC> i did you get it?
#2666 [14:55] <philly> I need window 10 for it
#2667 [14:55] <CubeTheThird> EnderChest123, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2668 [14:55] * ShadowGamesLP [ShadowGamesLP@notlogged] has joined #minecrafthelp
#2669 [14:55] <CubeTheThird> philly, for the Windows 10 edition?
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#2671 [14:55] <CubeTheThird> MonkeyDoesMC, you have to give the link to your paste here
#2672 [14:55] <moldyscience> hello, I have not been able to log onto my minecraft. It says invalid credentials even after I changed my password. I know that my password and username are correct, but it still says this. I talked to someone earlier, but all they said was that I need to wait 3 hours. I was thinking about it, and I waited a ton more. I started to have the problem last night, and today is the next day.
#2673 [14:55] * EnderChest123 [EnderChest123@notlogged] has quit. (Client Quit)
#2674 [14:55] <philly> to download minecraft
#2675 [14:56] <CubeTheThird> moldyscience, contact mojang
#2676 [14:56] <CubeTheThird> ??> moldyscience mojang/email
#2677 [14:56] <Absol> moldyscience: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2678 [14:56] * J0rd4n- [J0rd4n-@notlogged] has joined #minecrafthelp
#2679 [14:56] <Absol> moldyscience: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2680 [14:56] <MonkeyDoesMC> http://paste.ubuntu.com/12009270/ there u go
#2681 [14:56] <CubeTheThird> philly, you do not need windows 10 for the PC editino
#2682 [14:56] <CubeTheThird> *edition
#2683 [14:56] <moldyscience> okay will do
#2684 [14:56] <CubeTheThird> ??> MonkeyDoesMC win/reinst
#2685 [14:56] <Absol> MonkeyDoesMC: You may need to reinstall the locally installed files that Minecraft puts into place.
#2686 [14:56] <Absol> MonkeyDoesMC: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2687 [14:57] <philly> how do you get the pc edition
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#2689 [14:57] <CubeTheThird> philly, is that the one you purchased? it's on minecraft.net/store
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#2695 [14:58] <Andyist> where can I find windows update in win 10? It doesn't appear in Update and Security
#2696 [14:58] <CubeTheThird> Andyist, really? I thought it was there...
#2697 [14:58] <Andyist> no
#2698 [14:58] <CubeTheThird> Andyist, can you search your computer for windows update?
#2699 [14:58] * Guardz [Guardz@notlogged] has quit. (Ping timeout: 204 seconds)
#2700 [14:58] <Andyist> ok
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#2702 [14:59] <MonkeyDoesMC> i have a lot of error reports tho
#2703 [14:59] <Razzer> @CubeTheThird Here: http://paste.ubuntu.com/12009322/
#2704 [15:00] <MonkeyDoesMC> do i delte everything?
#2705 [15:00] <CubeTheThird> MonkeyDoesMC, please do what Absol said
#2706 [15:00] <MonkeyDoesMC> just double checking
#2707 [15:00] <CubeTheThird> Razzer, ok well your drivers are up to date at least
#2708 [15:00] <flower> um..
#2709 [15:00] * NEEDHELP [NEEDHELP@notlogged] has joined #minecrafthelp
#2710 [15:00] <CubeTheThird> Razzer, my fps list: toggle VBOs, game graphics to fast, reduce view distance, reduce smooth lighting, disable alternate blocks, disable mipmapping, disable VSync, use a low resolution texture pack
#2711 [15:00] <flower> My minecraft keeps crashing in version 1.7.9
#2712 [15:00] <CubeTheThird> flower, but not in 1.8?
#2713 [15:01] <AlphaAnimeFan> My graphicsdrivers wont work i have tried to update them and everything else i can think of but it wont work, http://paste.ubuntu.com/12009303/
#2714 [15:01] <NEEDHELP> my minecraft ain't working http://paste.ubuntu.com/12009313/
#2715 [15:01] <flower> No crashing in1.8
#2716 [15:01] <CubeTheThird> flower, chances are your render distance is set too high for older versions
#2717 [15:01] <flower> But the help tht I need is only for Mac and I have a hp
#2718 [15:01] * sirspsparkly [sirspsparkly@notlogged] has quit. (Quit: Web client closed)
#2719 [15:01] <CubeTheThird> NEEDHELP, one moment
#2720 [15:01] <flower> I have windows
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#2722 [15:01] <flower> Ok
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#2724 [15:02] <Kush> Hello. My name is Kush and I need help.
#2725 [15:02] <flower> Same
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#2727 [15:02] <flower> We have to wait tho
#2728 [15:02] <AlphaAnimeFan> My graphics drivers wont work i have tried to update them and everything else i can think of but it wont work, http://paste.ubuntu.com/12009303/
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#2730 [15:02] <CubeTheThird> NEEDHELP, try download and install catalyst software: http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
#2731 [15:02] <Kush> My skins are not working
#2732 [15:02] <Cles783> minecraft do me the error to fix
#2733 [15:03] <CubeTheThird> oh.. wait
#2734 [15:03] <CubeTheThird> AlphaAnimeFan, download and install http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
#2735 [15:03] <CubeTheThird> NEEDHELP, sorry wrong one. One sec
#2736 [15:03] <Kush> When i change my skin
#2737 [15:03] <AlphaAnimeFan> okay thanks
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#2739 [15:03] <NEEDHELP> k
#2740 [15:03] <flower> I cant go on minecraft version 1.7.9 but when I try and fix it with the thing on the website its for Mac
#2741 [15:03] <Razzer> @CubeTheThird i have this it still lags
#2742 [15:03] <Kush> i think it is the outer layer of the skin
#2743 [15:04] <flower> I dont have a mac and im confused
#2744 [15:04] <Andyist> I'm installing all updates
#2745 [15:04] <CubeTheThird> NEEDHELP, download and install http://www.nvidia.com/download/driverResults.aspx/87789/en-us
#2746 [15:04] <flower> ?
#2747 [15:04] <CubeTheThird> flower, do you get a crash report?
#2748 [15:04] <NEEDHELP> k
#2749 [15:04] <flower> Yes
#2750 [15:04] <CubeTheThird> Razzer, if you've done all of that, I have no other recommendations
#2751 [15:04] <CubeTheThird> flower, copy it onto http://paste.ubuntu.com and give the URL here.
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#2754 [15:04] <Asap> helpp when i logged in it asked me questions to confirm its me and i completely forgot the answers
#2755 [15:04] <flower> URL
#2756 [15:05] <NEEDHELP> thanks cubethethird
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#2758 [15:05] <CubeTheThird> ??> Asap account/send-email
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#2760 [15:05] <Absol> Asap: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2761 [15:05] <NEEDHELP> :)
#2762 [15:05] <Andyist> CubeTheThird: do you have the intel driver for win 10?
#2763 [15:05] <flower> Ok I did it
#2764 [15:05] <CubeTheThird> Andyist, intel has not released any official windows 10 drivers
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#2766 [15:05] <Andyist> oh ok
#2767 [15:05] <flower> I pasted it on to tht website
#2768 [15:06] <Asap> oh thanks ill try
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#2770 [15:06] <CubeTheThird> Andyist, oh.. wait I may be mistaken on that. One sec
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#2776 [15:06] <Andyist> ok
#2777 [15:06] <flower> What Do I do now?
#2778 [15:06] <CubeTheThird> flower, give the link to your paste here
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#2780 [15:06] <flower> oK
#2781 [15:07] <flower> http://paste.ubuntu.com/12009376/
#2782 [15:07] <CubeTheThird> Andyist, ya for yours it's only available via windows updates
#2783 [15:07] <Andyist> ok, thanks
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#2785 [15:07] <CubeTheThird> flower, yup, as I told you. Your render distance is set too high for older versions of the game
#2786 [15:07] <flower> iK
#2787 [15:08] <flower> But when I try and fix it the thing tht Ifound to fix it is for Mac computers
#2788 [15:08] <flower> I dont hae a mac
#2789 [15:08] <CubeTheThird> flower, what are you talking about? Just reduce your render distance
#2790 [15:08] <flower> How I cant even get on serves on 1.7.9 or can I do tht on another version?
#2791 [15:08] <CubeTheThird> flower, just do it in 1.8
#2792 [15:08] <flower> OMG
#2793 [15:09] <MonkeyDoesMC> i delated everything from my minecraft folder besides saves now do i reinstall minecraft luancher
#2794 [15:09] <flower> I just spent 3 hours doing this thing a mod on mojang told me to do and it wont work and I could have done tht!
#2795 [15:09] <CubeTheThird> MonkeyDoesMC, that's right
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#2797 [15:10] <flower> Thx so much for the help ill tell you if it worked XD
#2798 [15:10] <Andyist> CubeTheThird: yess! It just worked! thanks for supporting me :D
#2799 [15:10] <CubeTheThird> ah good!
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#2801 [15:12] <flower> OMG thx so much it worked!
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#2808 [15:13] <MonkeyDoesMC> ITS WORKS YESS THANK YOU ALL SO MUCH THANK YOU
#2809 [15:14] <CubeTheThird> glad it wroks!
#2810 [15:14] <CubeTheThird> works
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#2814 [15:21] <burrr> I'm having trouble downloading and installing. I had the previous (?) launcher, and it said I needed to update, but the new installer won't work, and says my files may be corrupted, even though I uninstalled the last version.
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#2816 [15:22] <CubeTheThird> burrr, can you open C:\Program Files(x86)\Minecraft
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#2819 [15:22] <burrr> yes.
#2820 [15:22] <CubeTheThird> burrr, delete all the files there and try reinstalling
#2821 [15:23] <Guardz> ok i did the malware thing now what?
#2822 [15:23] <burrr> Can do
#2823 [15:23] <CubeTheThird> Guardz, try the game again?
#2824 [15:23] <Guardz> didnt work
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#2828 [15:25] <Guardz> is there anything i can do now?
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#2830 [15:25] <CubeTheThird> Guardz, can you show me pastes of the new game outputs and launcher logs?
#2831 [15:25] <Bill> Excuse me, but my name is bill and long story short i was playing minecraft hit something on my keyboard by accident and now I'm not sure if my mouse lags or just only goes up and down
#2832 [15:26] <Guardz> Game Output: http://paste.ubuntu.com/12009515/
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#2834 [15:26] <Guardz> Launcher Log: http://paste.ubuntu.com/12009517/
#2835 [15:27] <burrr> CubeTheThird, that did not work. I deleted everything from the program files and re-downloaded the installer, but it still says there is a corruption.
#2836 [15:27] <Bill> I deleted the option.txt but nothing happened
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#2840 [15:28] <Bill> It is still laggy or just goes up and down
#2841 [15:28] <burrr> I downloaded the .exe and now it works! Thank you for your help!
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#2844 [15:29] <CubeTheThird> Bill, have you deleted the options.txt file previously?
#2845 [15:29] <Guardz> hello??
#2846 [15:30] <CubeTheThird> Guardz, hmm I'm not sure what else to recommend. I've never seen your error code before
#2847 [15:30] <Guardz> :(
#2848 [15:30] <Bill> yes earlier today I had been told to from this site
#2849 [15:32] <Bill> I think the scrolling got mixed with the cursor
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#2851 [15:32] <CubeTheThird> Bill, have you tried rebooting your computer?
#2852 [15:32] <Bill> No i am doing that now
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#2854 [15:33] <GDH> I am having trouble getting minecraft game to work? It is only allowing me to play demo version???
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#2856 [15:33] <CubeTheThird> GDH, did you purchase Minecraft?
#2857 [15:33] <GDH> yes
#2858 [15:33] <GDH> it is a prepaid card
#2859 [15:34] <Bill> I tried a different mouse but it didn't work as well
#2860 [15:34] <CubeTheThird> GDH, what username did you register?
#2861 [15:34] <GDH> would that be the email
#2862 [15:34] <GDH> or profile name?
#2863 [15:34] <CubeTheThird> GDH, profile name
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#2865 [15:35] <GDH> profile name is grantduffy2014
#2866 [15:35] <Guardz> my code for minecraft windows 10 edition wont work
#2867 [15:36] <CubeTheThird> GDH, when you login to account.mojang.com/me do you see it there?
#2868 [15:36] <GDH> I will try
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#2870 [15:37] <Guardz> hello?
#2871 [15:37] <Bill> Do you think that this is a windows problem
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#2876 [15:38] <CubeTheThird> Bill, probably, which is why I recommend you reboot your computer
#2877 [15:38] <GDH> It allows me to login with username and password. I have tried twice to download the game and it only allows demo.
#2878 [15:39] <GDH> I am not seeing the username anywhere
#2879 [15:39] <Bill> Okay thank you I will be on my way thanks again
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#2882 [15:39] <CubeTheThird> GDH, do you see your username on account.mojang.com/me though
#2883 [15:39] <GDH> when I try to redeem code, it tells me the code has already been used
#2884 [15:39] <Kealanmca1> when i try to launch minecraft i get a message saying problem copying the file error code 5
#2885 [15:40] <GDH> no I do not see the username at all
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#2887 [15:40] <CubeTheThird> GDH, might you have redeemed it under a different email?
#2888 [15:40] <Amazingwolfdog5> I dont know how to get Minecraft Windows 10
#2889 [15:40] <CubeTheThird> Kealanmca1, is that all it says?
#2890 [15:40] <Kealanmca1> yeah
#2891 [15:41] <GDH> hmm...that is a possibility, but I have no clue what it is. I will try another email now
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#2893 [15:41] <CubeTheThird> GDH, test all your emails here: http://www.minecraft.net/retrievename
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#2895 [15:42] <GDH> ok thank you. I will try right now
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#2906 [15:53] <Kealanmca1> when i try to launch minecraft it says problem copying the file withthe following error code: 5
#2907 [15:53] <CubeTheThird> Kealanmca1, is this in the launcher log?
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#2909 [15:54] <Kealanmca1> i cant even get to that
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#2911 [15:54] <CubeTheThird> Kealanmca1, can you open C:\Program Files(x86)\Minecraft
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#2913 [15:54] <McPlayer> minecraft windows 10 edition wont work, i have a mojang account and a microsoft account but the code never worked
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#2916 [15:56] <McPlayer> ??
#2917 [15:56] <jonne> i need some help my minecraft crash every time when i launh it
#2918 [15:56] <CubeTheThird> McPlayer, one sec
#2919 [15:56] <McPlayer> ??
#2920 [15:56] <CubeTheThird> McPlayer, see http://xbox.com/minewin10
#2921 [15:56] <CubeTheThird> jonne, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#2923 [15:57] <jonne> i all ready do it
#2924 [15:57] <Kealanmca1> no
#2925 [15:57] <jonne> but its still not work
#2926 [15:58] <CubeTheThird> jonne, please give the URL to your paste here
#2927 [15:58] <CubeTheThird> Kealanmca1, why not?
#2928 [15:58] <Kealanmca1> it doesnt appear
#2929 [15:58] <CubeTheThird> Kealanmca1, you don't have that folder?
#2930 [15:59] <Kealanmca1> let me just check
#2931 [15:59] <jonne> where i get the url
#2932 [15:59] <jonne> how to get the url
#2933 [15:59] <CubeTheThird> jonne, the link, or website address. It's at the top of your browser
#2934 [15:59] <Kealanmca1> yes i have found it
#2935 [15:59] <jonne> ok
#2936 [16:00] <CubeTheThird> Kealanmca1, open the nativelog.txt file
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#2939 [16:00] <jonne> http://paste.ubuntu.com/12009735/
#2940 [16:01] <CubeTheThird> jonne, one moment
#2941 [16:01] <Kealanmca1> i cant see it
#2942 [16:01] <CubeTheThird> jonne, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#2943 [16:01] <CubeTheThird> Kealanmca1, what do you see in that folder?
#2944 [16:02] <MrFreeza59> Hello, I speak with a translator, excuse me if there to error. I just did the update windows 10 but the game (minecraft) does not work anymore what can I do thank you in advance
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#2947 [16:02] <jonne> ok
#2948 [16:03] <Kealanmca1> assets, crash reports, Libraries, Logs, Server resource packs and versions
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#2953 [16:04] <CubeTheThird> MrFreeza59, what's the problem?
#2954 [16:05] <MrFreeza59> Here's my incident report thank you to consult: http://paste.ubuntu.com/12009618/
#2955 [16:05] <CubeTheThird> ??> MrFreeza59 win/update
#2956 [16:05] <Absol> MrFreeza59: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2957 [16:05] <CubeTheThird> Kealanmca1, delete everything in that folder and try the launcher again
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#2964 [16:08] <jonne> how is it work+
#2965 [16:08] <McPlayer> i read the thing but it never helped me
#2966 [16:08] <jonne> cupe the third?
#2967 [16:08] <Kealanmca1> still not working
#2968 [16:09] <CubeTheThird> jonne, yes..?
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#2970 [16:09] <CubeTheThird> Kealanmca1, same message?
#2971 [16:09] <Kealanmca1> yes
#2972 [16:09] <McPlayer> ??
#2973 [16:09] <jonne> 'how is it work
#2974 [16:09] <CubeTheThird> Kealanmca1, copy the complete log onto http://paste.ubuntu.com and give the URL here.
#2975 [16:09] <jonne> ??????
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#2977 [16:09] <CubeTheThird> jonne, you download it, then install it
#2978 [16:10] <Kealanmca1> what log
#2979 [16:10] <McPlayer> hello?
#2980 [16:10] <jonne> i have install minecraft all ready
#2981 [16:10] <CubeTheThird> Kealanmca1, with your error?
#2982 [16:11] <CubeTheThird> jonne, install the driver I gave you
#2983 [16:11] <jonne> i install that all ready
#2984 [16:11] <CubeTheThird> jonne, then try playing minecraft again
#2985 [16:11] <Kealanmca1> how
#2986 [16:12] <CubeTheThird> ??> Kealanmca1 win/edit
#2987 [16:12] <jonne> its not working
#2988 [16:12] <Absol> Kealanmca1: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2989 [16:12] <CubeTheThird> jonne, did you choose custom or express?
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#2991 [16:13] <Aaron> how do i get my free copy of the windows 10 beta
#2992 [16:13] <McPlayer> can someone plz help me
#2993 [16:13] <Kealanmca1> i cant
#2994 [16:14] <CubeTheThird> see http://xbox.com/minewin10
#2995 [16:14] <CubeTheThird> Kealanmca1, can you get a screenshot of it?
#2996 [16:14] <Kealanmca1> yeah what do i do now
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#2999 [16:15] <GlitchesHD> Im having a problem here... I just recently bought and downloaded Minecraft without any problem until I pressed the 'play' button on the actual launcher. It then went on to say 'lack of updated graphics drivers'. I have downloaded Windows 10 only about 5 days ago. Moreover, I just done a scan too try and update my drivers and it then said I didnt have any to download.
#3000 [16:15] <GlitchesHD> My ubuntu pastebun is: http://paste.ubuntu.com/12009770/
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#3002 [16:15] <CubeTheThird> ??> Kealanmca1 imgur
#3003 [16:15] <GDH> CubeTheThird...are you still there?
#3004 [16:15] <Absol> Kealanmca1: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#3005 [16:15] <CubeTheThird> GlitchesHD, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#3006 [16:15] <CubeTheThird> GDH, what's up?
#3007 [16:16] <jonne> express
#3008 [16:16] <GlitchesHD> How do I downgrade to windows 7?
#3009 [16:16] <GDH> Ok I found that my original game was with another email. I was able to login and it showed my name, but when I reinstalled it; it only allows me to play the demo
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#3012 [16:17] <jonne> cupethe third
#3013 [16:17] <William> i cant get the free code for windows 10 edition minecraft
#3014 [16:17] <jonne> 'i plase express
#3015 [16:17] <killerman8000> I cant log into minecraft
#3016 [16:17] <CubeTheThird> GDH, and you logged in again with the correct email?
#3017 [16:17] <CubeTheThird> jonne, reboot your computer
#3018 [16:17] <Kealanmca1> http://imgur.com/WwfNhBG
#3019 [16:17] <killerman8000> yes
#3020 [16:18] <jonne> why
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#3022 [16:18] <CubeTheThird> Kealanmca1, open this directory: C:\Program Files\Minecraft
#3023 [16:18] <GDH> yes and it shows my profile name and all
#3024 [16:18] <CubeTheThird> jonne, you sometimes have to do that after installing drivers
#3025 [16:18] <GlitchesHD> Thanks for the help guys!!!!!!!!!!!!!!
#3026 [16:18] <CubeTheThird> GDH, but it says demo?
#3027 [16:19] <jonne> oookkkk
#3028 [16:19] <Kealanmca1> that isnt here
#3029 [16:19] <jonne> i will do that
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#3031 [16:19] <GDH> when I click on the icon from desktop it only says demo at the bottom
#3032 [16:19] <jonne> bye everyone
#3033 [16:19] <jonne> bye everyone
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#3035 [16:19] <CubeTheThird> Kealanmca1, what? Then where did you install the native launcher?
#3036 [16:19] <killerman8000> Im login in correctly but its not working
#3037 [16:20] <Aaron> Mojang are taking Freking years to send me a password reset email D:
#3038 [16:20] <Kealanmca1> its open what do i do now
#3039 [16:20] <GDH> it says minecraft launcher 1.6.19
#3040 [16:20] <CubeTheThird> GDH, login to account.mojang.com/me
#3041 [16:20] <CubeTheThird> killerman8000, what happens when you try logging in?
#3042 [16:20] <GDH> ok. give me a min
#3043 [16:21] <CubeTheThird> GlitchesHD, see http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#3044 [16:21] <killerman8000> it says the password is wrong but its not and ive reset it 3 times
#3045 [16:21] * Guest83332 is now known as thebadshepperd
#3046 [16:21] <CubeTheThird> ??> killerman8000 login/throttle
#3047 [16:21] <Absol> killerman8000: Your login is being throttled, which will prevent you from logging in.
#3048 [16:21] <Absol> killerman8000: You will have to wait 3 hours without logging in for it to reset.
#3049 [16:22] <killerman8000> oh
#3050 [16:22] <CubeTheThird> brb
#3051 [16:22] <killerman8000> thanks
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#3054 [16:22] <William> can someone help???
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#3056 [16:22] <GDH> ok I have logged in
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#3058 [16:23] <William> plz dont ignore me
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#3060 [16:23] <GDH> it shows that i have the games minecraft and scrolls (whatever that is) shows a date of december of 2014 and my profile name which is correct
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#3063 [16:24] <CubeTheThird> William, try looking at http://xbox.com/minewin10
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#3065 [16:24] <GDH> then to far right it says download game (windows) and I have clicked that and downloaded it but when I open it, it only gives option at bottom to play demo
#3066 [16:24] <CubeTheThird> ??> GDH launcher/relog
#3067 [16:24] <Absol> GDH: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#3068 [16:24] <William> i did cube but it didnt help mee
#3069 [16:24] <GDH> ok. i will try that
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#3071 [16:25] <William> hello??????/
#3072 [16:26] <CubeTheThird> William, sorry, I don't know what else to recommend. The beta is new, and few people are experienced in diagnosing issues. You could try contacting microsoft support
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#3081 [16:33] <whshdhdn> sjdhdhdb ehahsjhdgsjkskdjkskskskjsjs
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#3086 [16:33] <CubeTheThird> whshdhdn, do you need something..?
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#3107 [16:37] <MKittyKat> What does this mean?
#3108 [16:37] <MKittyKat> ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 8/5/15 10:06 PM Description: Registering texture java.lang.OutOfMemoryError: Java heap space at net.minecraft.client.renderer.texture.TextureUtil.func_110993_a(TextureUtil.java:242) at net.minecraft.client.renderer.texture.TextureUtil.func_110995_a(TextureUtil.java:233) at net.minecraft.client.renderer.texture.TextureUtil.func_110989_a(TextureUtil.java:198) at net
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#3111 [16:38] <MKittyKat> ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 8/5/15 10:06 PM Description: Registering texture java.lang.OutOfMemoryError: Java heap space at net.minecraft.client.renderer.texture.TextureUtil.func_110993_a(TextureUtil.java:242) at net.minecraft.client.renderer.texture.TextureUtil.func_110995_a(TextureUtil.java:233) at net.minecraft.client.renderer.texture.TextureUtil.func_110989_a(TextureUtil.java:198) at net
#3112 [16:38] <CubeTheThird> MKittyKat, paste it onto http://paste.ubuntu.com and give the URL here.
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#3116 [16:39] <MKittyKat> ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 8/5/15 10:06 PM Description: Registering texture java.lang.OutOfMemoryError: Java heap space at net.minecraft.client.renderer.texture.TextureUtil.func_110993_a(TextureUtil.java:242) at net.minecraft.client.renderer.texture.TextureUtil.func_110995_a(TextureUtil.java:233) at net.minecraft.client.renderer.texture.TextureUtil.func_110989_a(TextureUtil.java:198) at net
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#3118 [16:39] <CubeTheThird> MKittyKat, stop pasting it here
#3119 [16:39] <MKittyKat> But i need help
#3120 [16:39] <CubeTheThird> MKittyKat, then do as I said. Paste it onto http://paste.ubuntu.com and give the URL here.
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#3122 [16:39] <MKittyKat> Whats the URL
#3123 [16:40] <CubeTheThird> MKittyKat, the link, or website address. It's at the top of your browser
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#3125 [16:40] <nathansmom> Need to update our driver, but Intel driver installer doesn't see any to update. we downloaded mine craft yesterday on our pc which has Windows 10.
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#3127 [16:40] <CubeTheThird> nathansmom, do you have a dxdiag report?
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#3131 [16:40] <MKittyKat> What kind of URL should i give
#3132 [16:40] <nathansmom> yes, in a file on my desktop.
#3133 [16:40] <CubeTheThird> MKittyKat, the URL of your paste
#3134 [16:40] <CubeTheThird> nathansmom, copy the file's contents onto http://paste.ubuntu.com and give the URL here.
#3135 [16:41] <CubeTheThird> MKittyKat, it should look like http://paste.ubuntu.com with some numbers afterwards
#3136 [16:41] <MKittyKat> ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 8/5/15 10:06 PM Description: Registering texture java.lang.OutOfMemoryError: Java heap space at net.minecraft.client.renderer.texture.TextureUtil.func_110993_a(TextureUtil.java:242) at net.minecraft.client.renderer.texture.TextureUtil.func_110995_a(TextureUtil.java:233) at net.minecraft.client.renderer.texture.TextureUtil.func_110989_a(TextureUtil.java:198) at net
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#3138 [16:42] * CubeTheThird kicked MKittyKat from #minecrafthelp (Reason: KittyKat :I said not to paste it here)
#3139 [16:42] * MKittyKat [MKittyKat@notlogged] has joined #minecrafthelp
#3140 [16:42] <MKittyKat> ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 8/5/15 10:06 PM Description: Registering texture java.lang.OutOfMemoryError: Java heap space at net.minecraft.client.renderer.texture.TextureUtil.func_110993_a(TextureUtil.java:242) at net.minecraft.client.renderer.texture.TextureUtil.func_110995_a(TextureUtil.java:233) at net.minecraft.client.renderer.texture.TextureUtil.func_110989_a(TextureUtil.java:198) at net
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#3142 [16:42] * CubeTheThird kicked MKittyKat from #minecrafthelp (Reason: KittyKat :come back when you can follow instructions)
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#3150 [16:44] <RaphaelGamer> quro jogar minecraft
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#3153 [16:45] <nathansmom> I don't know how to paste. I tried.
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#3158 [16:48] <danielflvv> hola
#3159 [16:48] * RaphaelGamer [RaphaelGamer@notlogged] has quit. (Ping timeout: 204 seconds)
#3160 [16:48] <danielflvv> mi minecraft se ne crashea
#3161 [16:48] <danielflvv> quien me ayuda
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#3167 [16:53] <Deadloxplaysmcpc> hello
#3168 [16:54] <Calcassie> hello
#3169 [16:54] <mryyane> hy im new in minecraft i started a survival world i have been lloking for a plains biome and a mesa biome but my island map is mostly swamp and desert two jungles one mushroom and two ice biomes but have not found plains or mes. how can i find this because i cant get clay or horses.
#3170 [16:54] <mryyane> also i have ps3 edition just in case
#3171 [16:54] <nathansmom> what happened to cubethethird?
#3172 [16:55] <mryyane> i have constructed a good house i have sheds chiken, pig, cows and sheep farm, but cant get the horses
#3173 [16:55] <Deadloxplaysmcpc> clay can be found near sand
#3174 [16:55] <Deadloxplaysmcpc> yes calcassie
#3175 [16:56] <mryyane> im well my map is mostly sand but havent found any
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#3177 [16:56] <mryyane> but im really interested in finding horses
#3178 [16:56] <mryyane> and cant seem to find any plains biome
#3179 [16:57] <nathansmom> can't I just email the during to someone?
#3180 [16:58] <nathansmom> the dxdiag
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#3185 [17:00] <robmattwright> http://paste.ubuntu.com/12010045/ my minecraft has stopped opening it always goes to a page that say uh oh and says there is an error
#3186 [17:00] <Gforce> I need help
#3187 [17:01] <Gforce> guys i need help
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#3189 [17:01] <mryyane> im guessing no one here can really help any one know how i can get my problom fixed
#3190 [17:01] <mryyane> or who should i contact
#3191 [17:02] * Xx1AQUAFRESH4xX [Xx1AQUAFRESH4xX@notlogged] has joined #minecrafthelp
#3192 [17:02] <mryyane> or a support page
#3193 [17:02] <mryyane> or i should connect to playstation
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#3195 [17:02] <Calcassie> conccet mınecraft win 10 ı am help
#3196 [17:05] <iverboon> I just tried logging into minecraft but it said invalid credentials, I then went to the minecraft website and tried to reset my password. It prompted me, saying that my account has been "migrated" and that I should go to the mojang website. I then proceeded to go on the mojang website to try and reset my password but it asked for an email. I dont remember ever giving minecraft an email as i would always log in with my use
#3197 [17:05] <iverboon> How can i retrieve my account?
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#3199 [17:06] <Xx1AQUAFRESH4xX> i just got minecraft and its saying i need to like update somthing
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#3201 [17:07] <nathansmom> here is the link to my dxdiag. paste.subunit.com/12010089
#3202 [17:08] <PelezinhoBEST> é o seguinte
#3203 [17:08] <mryyane> CAN ANYONE AT ALL HELP IN THIS CHAT?????
#3204 [17:08] <PelezinhoBEST> meu minecraft crasja quando vou criar um mundo
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#3206 [17:08] <AltomareBianca> Hello
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#3208 [17:09] <HappyMMine> Hi :) When I try to download Minecraft Windows 10 tells me that my computer does not meet the minimum requirements, which I view the requirements?
#3209 [17:09] <Xx1AQUAFRESH4xX> and i don't exactly know what but here is my link for dxdiag http://paste.ubuntu.com
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#3212 [17:10] <PelezinhoBEST> I need help, when I create a world , it crashes , I do not know q is and also do not know if it 's also on servers
#3213 [17:11] <HappyMMine> When I try to download Minecraft Windows 10 tells me that my computer does not meet the minimum requirements, which I view the requirements? Help me please!!!!!!!!!!!!!!!
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#3215 [17:12] <AltomareBianca> My Minecraft keeps crashing whenever I click the Play Game button. I have Java 1.6 (OS X) on Snow Leopard so I don't know what is happening. Here is a pastebin that copies the launcher log. http://pastebin.com/cfPrrJrC
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#3220 [17:12] <HappyMMine> When I try to download Minecraft Windows 10 tells me that my computer does not meet the minimum requirements, which I view the requirements?
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#3222 [17:13] <Deadloxplaysmcpc> mryyane try to go on the playstation
#3223 [17:13] <Truency> Deadloxplaysmcpc, how does that help in anyway?
#3224 [17:13] <Truency> HappyMMine, that has nothing to do with Minecraft.
#3225 [17:13] <Truency> Contact Microsoft support.
#3226 [17:14] <HappyMMine> Thanks Bro! :)
#3227 [17:14] <Afootpluto> HappyMMine, it is a issue with your GPU vendor not supporting windows 10
#3228 [17:14] <Afootpluto> Truency, Microsoft cant help with that
#3229 [17:14] <Truency> Oh right
#3230 [17:14] <Extreme> HappyMMine: Are you referring to the Windows 10 Edition?
#3231 [17:15] <Afootpluto> ??> HappyMMine win/dxdiag
#3232 [17:15] <Absol> HappyMMine: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3233 [17:15] <Truency> Ah yes I read that wrong
#3234 [17:15] <HappyMMine> Tes
#3235 [17:15] <HappyMMine> Yes
#3236 [17:15] <Truency> I thought it said Microsoft Windows 10
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#3241 [17:16] <CheesyBoii> Just got windows 10 and i cant use MineCraft
#3242 [17:16] <AltomareBianca> I just upgraded my old iMac today to Snow Leopard JUST to play Minecraft. It has the required Java version (Java 1.6, aka Java 6) but whenever I try to "Play Game". the game doesn't launch and Minecraft crashes/. I have a PasteBin with the launcher log here. http://pastebin.com/cfPrrJrC
#3243 [17:16] <Deadloxplaysmcpc> Cheesyboii: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#3245 [17:16] <CheesyBoii> Id id
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#3247 [17:17] <HappyMMine> On button "Install" I get disqualified when I try to download Minecraft Windows 10
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#3249 [17:18] * Deadloxplaysmcpc is now known as mailman
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#3251 [17:18] <mailman> cheesyboii can you paste it plz
#3252 [17:19] <AltomareBianca> Is my issue my computer or my java? I crash whenever I hit Play Game and here is the launcher log. http://pastebin.com/cfPrrJrC
#3253 [17:19] <Extreme> HappyMMine: Are you on a 32-bit OS?
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#3258 [17:22] <mailman> Xx1AQUAFRESH4xX : Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3259 [17:22] <AltomareBianca> I love how no one pays any attention to the guy having issues over here. (I'm not impatient - I just find it strange that I'm being ignored.)
#3260 [17:23] <mailman> AltomareBianca: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3261 [17:23] <AltomareBianca> I'm not having Minecraft: Windows 10 Beta issues.
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#3263 [17:24] <AltomareBianca> I'm having other issues - every time I hit "Play game" on my launcher (I'm a Mac OS X 10.6 user with Java 6) my MC crashes and I get shown this in the launcher log. http://pastebin.com/cfPrrJrC
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#3265 [17:25] * Crystal|AFK is now known as CrystalMare
#3266 [17:26] <Irondark2004> alguem sabe me dizer como faço para recuperar uma conta minecraft roubada?
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#3268 [17:26] <AltomareBianca> Is no one qualified to help me or something? Or am I the first ever to have this issue?
#3269 [17:27] <mailman> you arent the first
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#3271 [17:27] <mailman> Irondark2004 por que
#3272 [17:27] <AltomareBianca> OK. So...what's the solution :( I'm assuming it's java, but can you tell me how to fix it? (Crash log: http://pastebin.com/cfPrrJrC)
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#3278 [17:29] <AltomareBianca> Can i not get help?!
#3279 [17:29] <AltomareBianca> I feel so alone
#3280 [17:29] <mailman> you can
#3281 [17:30] <mailman> it isnt supported
#3282 [17:30] <AltomareBianca> Do you have a solution?
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#3284 [17:30] <AltomareBianca> What isn't supported?
#3285 [17:30] <mailman> no :(
#3286 [17:30] <AltomareBianca> What isn't supported though?
#3287 [17:30] <mailman> minecraft on your old mac
#3288 [17:31] <OtherRealm> hello I am having trouble with my minecraft. I wasn't able to go on servers, so I tried logging out and signing back in. now, I can't even sign in. Can someone please help?
#3289 [17:31] <mailman> AltomareBianca: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3290 [17:31] <AltomareBianca> What do you mean?! It's updated enough with Java and everything!!
#3291 [17:31] <mailman> OtherRealm: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3292 [17:31] <OtherRealm> thank you
#3293 [17:31] <mailman> windows 10 has problems
#3294 [17:32] <mailman> pls go to the site
#3295 [17:32] <OtherRealm> sorry, but my computer is a mac.
#3296 [17:32] <mailman> it will help
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#3298 [17:32] <AltomareBianca> OtherRealm mine is too, don't worry
#3299 [17:32] <Joey402> Hey, so everytime I go onto a minecraft server, it randomly times out after 1-2 minutes of playing, with the message: internal exception: java.io.ioexception: an existing connection was forcibly closed by the remote host. I have tried different internets but it does not work, and I can log on and play fine on other computers. Any help?
#3300 [17:32] <OtherRealm> do you have any solution?
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#3303 [17:35] <Verne_> Has anyone had any issue with minecraft windows 10 staying open or self opening in the backround
#3304 [17:35] <OtherRealm> I wasn't able to go on servers, so I tried logging out and signing back in. now, I can't even sign in. Can someone please help?
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#3307 [17:36] <OtherRealm> my computer is a mac
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#3309 [17:37] <DanDerth> I just upgraded to JourneyMap 5.1.0, and the minimap water is turning a dark, navy blue. Is there a way to keep it from doing that?
#3310 [17:37] <OtherRealm> is that a mod?
#3311 [17:37] * HappyMMine [HappyMMine@notlogged] has joined #minecrafthelp
#3312 [17:37] <HappyMMine> paste.ubuntu.com/12010264/
#3313 [17:37] <OtherRealm> are servers offlinee?
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#3315 [17:38] <DanDerth> yeah, it's a mod
#3316 [17:38] <OtherRealm> try go to the webse, or try reinstall it.
#3317 [17:38] <OtherRealm> *website
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#3319 [17:38] <DanDerth> ok, thanks
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#3321 [17:39] <HappyMMine> I can't download Minecraft: Windows 10 Edition :(
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#3323 [17:39] <Wolff> So, I don't know who to ask for help with on my situation...I redeemed MC to the wrong email of mine and the one that the store is logged onto isn't that email..
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#3325 [17:39] <Verne_> Anyone here have experience with the windows 10 beta?
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#3327 [17:39] <Twisty> Hi, I have the error ''Lack of updated graphic drivers'' since I installed Windows 10, can someone find the driver I need to install whit this report ? http://paste.ubuntu.com/12010274/
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#3329 [17:40] * Truency is now known as Nomsy
#3330 [17:40] <Twisty> Go here for support whit Windows 10 Minecraft Beta Edition : https://goo.gl/xFK35K
#3331 [17:40] <OtherRealm_> I wasn't able to go on servers, so I tried logging out and signing back in. now, I can't even sign in. Can someone please help?
#3332 [17:41] <Verne_> Twisty: Thats just a link to the store page. Im not sure how it would help
#3333 [17:41] <OtherRealm_> I wasn't able to go on servers, so I tried logging out and signing back in. now, I can't even sign in. Can someone please help? I use a macbook air, and have full bars of wifi
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#3336 [17:41] <what> does anyone know of a plugin that will generate regions?
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#3339 [17:42] <Twisty> Verne_ Are you sure you copied the right link ? Mine is a ubuntu pastebin.
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#3341 [17:42] <Wolff> So i redeemed the game on teh wrong email, but I can see it under my logged in account's store under recent purcheses... but i dont know where teh app would be located if I have gotten it either
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#3344 [17:43] <Twisty> @Wolff Can you go in the right chanel ? Thanks. https://goo.gl/xFK35K
#3345 [17:43] <what> does anyone know of a plugin that will generate regions?
#3346 [17:43] <Twisty> Oh ! Sorry, i just understood what was going on.
#3347 [17:43] <Wolff> what do you mean twisty?
#3348 [17:43] <Twisty> @Wolff, there is a message saying to go on this link when we enter the chanel, but that's a link to the store... sorry...
#3349 [17:44] <Wolff> i know
#3350 [17:44] <Wolff> thing is
#3351 [17:44] <Wolff> i did that off of teh wrong email
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#3353 [17:44] <Wolff> cause the store is on a dif one of mine
#3354 [17:44] <Wolff> but i linked the 2 afterwards
#3355 [17:44] <Wolff> and it says its under my purchases
#3356 [17:44] <Wolff> but i dont have it
#3357 [17:44] <Wolff> and if i try to download it asks for credit card info
#3358 [17:45] * Extreme [Extreme@notlogged] has joined #minecrafthelp
#3359 [17:45] <Twisty> I don't know what to do, u could retry to send the redeem code from mojang website
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#3362 [17:45] <Wolff> the code was already redeemed tho so idk
#3363 [17:45] <Verne_> Twisty: I intitially went there, and was confused as to why it was the store. Is there a seperate IRC for windows10 edition?
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#3368 [17:46] <Twisty> @Verne_ I really dont know, this is what i thought but it seems not
#3369 [17:46] <what> does anyone know of a plugin that will generate regions?
#3370 [17:46] <Wolff> i saw a video that you click on teh option youd pay, but it downt ask for card info
#3371 [17:46] <Verne_> Would it be frowned upon if I asked for help in the main minecraft irc?
#3372 [17:47] <Twisty> I really don't know, im not familiar whit this chatbox
#3373 [17:48] <what> does anyone know of a plugin that will generate regions?
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#3377 [17:49] <Verne_> what: could you be more specific, I dont really grasp the question
#3378 [17:49] <LTcoco> can someone help me
#3379 [17:49] <LTcoco> i cant log into my account
#3380 [17:50] <Wolff> for what
#3381 [17:50] <Wolff> MC
#3382 [17:50] <Wolff> mojang?
#3383 [17:50] <LTcoco> minecraft
#3384 [17:50] <OtherRealm_> I wasn't able to go on servers, so I tried logging out and signing back in. now, I can't even sign in. Can someone please help? I use a mac and have four bars of wifi.
#3385 [17:50] <LTcoco> OTHER REALM
#3386 [17:50] <LTcoco> ME TOO
#3387 [17:50] * Nomsy is now known as Truency
#3388 [17:50] <LTcoco> I THOUGHT MY ACCOUNT WAS HACKED
#3389 [17:50] <LTcoco> OtherRealm_: does it say ur credentials are incorrect?
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#3393 [17:51] <mailman> For assistance with Minecraft: Windows 10 Edition beta, please visit: https://goo.gl/xFK35K
#3394 [17:51] <LTcoco> can someone help me it says my credentials are incorrect after i logged out
#3395 [17:51] <Wolff> thatlinks to teh game
#3396 [17:52] <Extreme> Wolff: What's the issue?
#3397 [17:52] <OtherRealm_> it says "sorry but minecraft could not conect to our servers. please make sure that you are online and minecraft isn't blocked
#3398 [17:52] <Extreme> OtherRealm_: What antivirus and/or firewall are you using?
#3399 [17:52] <OtherRealm_> i know its not blocked because I was playing earlyr
#3400 [17:52] <OtherRealm_> I don't have any
#3401 [17:52] <Wolff> ok so first I redeemed to teh wrong email and couldnt get it in teh store
#3402 [17:52] <Wolff> but i linked both emails together
#3403 [17:53] <LTcoco> wolff when i logged out of my minecraft account to try to log into another one it didnt work because it said i put incorrect credentials and then i changed my password and tried to log in again and it didnt work
#3404 [17:53] <Wolff> so its under my recent purchases
#3405 [17:53] <Wolff> so it says MC (blah blah) $0.00
#3406 [17:53] <Wolff> so i paid nothing for it
#3407 [17:53] <Wolff> but i dont have it anywhere on my pc
#3408 [17:54] <Extreme> Wolff: Did you install it from the Windows Store?
#3409 [17:54] <Wolff> LT im not sure about your issue, except for maybe checking emails and passwords
#3410 [17:54] <Verne_> mailman: That link just takes you to the windows store
#3411 [17:54] <Wolff> i went to
#3412 [17:54] <Wolff> after i redeemed
#3413 [17:54] <Extreme> OtherRealm_: Have you tried turning your computer off and on again?
#3414 [17:54] <Wolff> but mstore was from a dif email of mine atthe time
#3415 [17:55] <Wolff> so when teh store opened
#3416 [17:55] <mailman> whats wrong verne
#3417 [17:55] <Wolff> it said 9.99 or free trial
#3418 [17:55] <OtherRealm_> yes, several times. I also reset the router earlier, but that didn't help iter
#3419 [17:55] <OtherRealm_> *either
#3420 [17:55] <Verne_> mailman: The link for "Windows 10 help" just takes you to the store page
#3421 [17:55] <Verne_> mailman: There is no help ther
#3422 [17:56] <Wolff> thats what i was saying lol
#3423 [17:56] <mailman> haha silly me wrong link
#3424 [17:56] <LTcoco> i logged out of my minecraft account and tried to log back in now it doesnt work i need help with this
#3425 [17:56] <Extreme> Wolff: When you logged into https://account.mojang.com/me for the first time you were given an option to "Claim your copy" and when you clicked it, you were asked to login with a Microsoft account. You need to use that account on the Windows Store.
#3426 [17:56] <Wolff> thing is
#3427 [17:57] <Extreme> OtherRealm_: What happens when you go to https://authserver.mojang.com/?
#3428 [17:57] <Wolff> i dont have the account in the store
#3429 [17:57] <Wolff> i used 1 of my emails
#3430 [17:57] <Wolff> and it accepted it
#3431 [17:57] <mailman> personel message me if you want help
#3432 [17:57] <Wolff> then i went to linkmy 2 emails
#3433 [17:57] <mailman> u do that by clicking on my name
#3434 [17:57] <Extreme> Wolff: So log out of the store and login with the account you bought it to.
#3435 [17:58] <Wolff> how do i create one? cause it only has my current and a microsoft logo one
#3436 [17:58] <LTcoco> mailman: I can't log back into my account after I logged out
#3437 [17:58] <Wolff> nvm
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#3439 [17:59] <Wolff> Thank you Extreme
#3440 [17:59] <Wolff> for helping with my ignorance
#3441 [18:00] <Wolff> So just 1 general question
#3442 [18:00] <Wolff> can you mod the windows version?
#3443 [18:00] <Wolff> or jsut desktop
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#3446 [18:01] <Extreme> ??> mailman scold/pm
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#3448 [18:01] <Absol> mailman: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#3449 [18:03] <mailman> i am helping them and it is hard to keep up with this chat window
#3450 [18:04] <AsianBoyMC> Hello, I need help with a problem while trying to join a public server. Whenever I try to join this server, I get this exact message instantly: Internal Exception: io.netty.handler.codec,DecoderException:java.io.IOException: The received string length is longer than maximum allowed (22 > 16)
#3451 [18:04] <mailman> what is that extreme
#3452 [18:05] <Extreme> mailman: Please don't help in PMs. This channel exists for a reason.
#3453 [18:05] <mailman> sorry
#3454 [18:05] * LTcoco [LTcoco@notlogged] has quit. (Ping timeout: 204 seconds)
#3455 [18:05] <mailman> i am new at helping that is why i did it
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#3459 [18:07] <KawaiiBoyy> man meu mine crasha toda hora
#3460 [18:07] <KawaiiBoyy> eu não consigu jogar
#3461 [18:08] <KawaiiBoyy> que merda
#3462 [18:08] <KawaiiBoyy> ;-;
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#3464 [18:08] <KawaiiBoyy> alguem me responde porra
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#3466 [18:08] * Xx1AQUAFRESH4xX [Xx1AQUAFRESH4xX@notlogged] has joined #minecrafthelp
#3467 [18:08] <mailman> por que
#3468 [18:09] <Xx1AQUAFRESH4xX> our drivers are up to date but mine craft is still not working http://paste.ubuntu.com/12010432/
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#3473 [18:14] <AltomareBianca> Hi, once again. So, I've done some searching and it SEEMS that my launcher is having issues. I can run 1.5.2 perfectly on the old launcher but I cannot run it in the newer launcher. The Minecraft icon shows up in my dock for a few seconds, and then it closes, along with the Minecraft launcher. There is no crash report or anything. 1.5.2 runs on the old launcher. However, when I boot up versions such as 1.8, the Minecraft (
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#3476 [18:16] <AltomareBianca> (is anyone here? :(
#3477 [18:17] <jjs999jjs_znc> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#3478 [18:18] * AsianBoyMC [AsianBoyMC@notlogged] has joined #minecrafthelp
#3479 [18:18] <AsianBoyMC> Hello can someone please help me that is on?
#3480 [18:18] <AltomareBianca> AsianBoyMC you aren't the only one waiting, ya know.
#3481 [18:19] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
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#3483 [18:19] <AltomareBianca> Who joins a chatroom just to quit right after?
#3484 [18:21] <AsianBoyMC> Anybody know how to fix a string length problem
#3485 [18:23] * Burd [Burd@notlogged] has joined #minecrafthelp
#3486 [18:23] <AltomareBianca> nope
#3487 [18:23] <AltomareBianca> not me
#3488 [18:24] <AltomareBianca> Sorry
#3489 [18:24] <Burd> My Minecraft will not work because i have a lack of a graghic card
#3490 [18:25] <Burd> I tried updating my graphics driver and there is no update to download
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#3499 [18:28] <Burd> Also i cannot download Minecraft Windows 10 Edition, but that is a different situation
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#3501 [18:30] <AsianBoyMC> How to fix a string length longer than maximum allowed problem?
#3502 [18:30] * AltomareBianca [AltomareBianca@notlogged] has quit. (Ping timeout: 204 seconds)
#3503 [18:31] <Burd> I don't know
#3504 [18:32] * Erusun [Erusun@notlogged] has joined #minecrafthelp
#3505 [18:32] <Extreme> Burd: What error do you get?
#3506 [18:33] <Extreme> ??> Burd win/dxdiag
#3507 [18:33] <Absol> Burd: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3508 [18:33] <AsianBoyMC> Hello, do you guys know how to fix a receieved string length is longer than maximum allowed (22 > 16)
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#3510 [18:37] * Infinty__Craft [Infinty__Craft@notlogged] has joined #minecrafthelp
#3511 [18:37] <Infinty__Craft> I cant login to minecraft
#3512 [18:38] <AsianBoyMC> Why not
#3513 [18:38] <Infinty__Craft> it does not work
#3514 [18:38] <Infinty__Craft> i think my acount may have been comprimised
#3515 [18:38] <Infinty__Craft> i am not sure
#3516 [18:39] <Infinty__Craft> how quickly do they respond support tickets as of today
#3517 [18:39] * AsianBoyMC [AsianBoyMC@notlogged] has quit. (Quit: Web client closed)
#3518 [18:40] <Infinty__Craft> I cant login to minecraft
#3519 [18:40] <Infinty__Craft> hello
#3520 [18:40] <Infinty__Craft> anybody there
#3521 [18:40] * Infinty__Craft [Infinty__Craft@notlogged] has quit. (Client Quit)
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#3523 [18:42] <Burd_> Hellp
#3524 [18:42] <Burd_> Hello
#3525 [18:43] <Extreme> Burd: What error do you get?
#3526 [18:44] <Burd_> Lack of updated drivers
#3527 [18:44] <Burd_> Sorry I was not playing attention
#3528 [18:44] <Burd_> I just upgraded to Windows 10 and I was aware of the fix but it wouldn't work
#3529 [18:46] * Davi99 [Davi99@notlogged] has joined #minecrafthelp
#3530 [18:46] <Davi99> Alguem me ajuda
#3531 [18:46] <Davi99> to com erro do windowns 10
#3532 [18:48] <Burd_> hola yo no hablo espanol
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#3538 [18:53] <dave> hello
#3539 [18:53] * Erusun [Erusun@notlogged] has joined #minecrafthelp
#3540 [18:53] * dave is now known as Guest84596
#3541 [18:54] <Guest84596> i recently installed windows 10 on my inspiron 530s and mineraft wont run properly anymore. it tells me my drivers are outdated or something
#3542 [18:54] <Burd_> Guest
#3543 [18:54] <Burd_> I know how to fix that
#3544 [18:54] <jjs999jjs_znc> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#3545 [18:55] <Guest84596> pls tell me
#3546 [18:55] <Burd_> go to the start menu
#3547 [18:55] <Guest84596> ok
#3548 [18:55] * Hazzer10 [Hazzer10@notlogged] has joined #minecrafthelp
#3549 [18:55] <Guest84596> then
#3550 [18:55] <Burd_> type in device manager
#3551 [18:55] <Hazzer10> Hello?
#3552 [18:56] <Guest84596> yes?
#3553 [18:56] <Burd_> go to display drivers
#3554 [18:56] <Hazzer10> i need help with my windows 10 Minecraft
#3555 [18:56] <Guest84596> then
#3556 [18:56] <Burd_> sorry display adapters
#3557 [18:56] <Guest84596> yeah i got it
#3558 [18:56] <Burd_> the thing under that click it
#3559 [18:56] <Guest84596> ok now?
#3560 [18:56] <Burd_> go to the driver tav
#3561 [18:56] <Burd_> tab
#3562 [18:56] <Guest84596> yep
#3563 [18:57] * Kris58 [Kris58@notlogged] has joined #minecrafthelp
#3564 [18:57] <Burd_> then there should be a update driver tab
#3565 [18:57] <Davi99> quero ajuda
#3566 [18:57] <Extreme> ??> Guest84596 win/dxdiag
#3567 [18:57] * th3124 [th3124@notlogged] has joined #minecrafthelp
#3568 [18:57] <Burd_> down below
#3569 [18:57] <Absol> Guest84596: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3570 [18:57] <Davi99> do win 10
#3571 [18:57] <Guest84596> now what
#3572 [18:57] <Extreme> Davi99: What's the issue you're having?
#3573 [18:57] <Hazzer10> Says lack of updated graphics drivers... what do i do? http://paste.ubuntu.com/12010627/
#3574 [18:57] <Extreme> Hazzer10: One moment.
#3575 [18:57] <Burd_> go to search atuomaticly
#3576 [18:57] * Erusun [Erusun@notlogged] has quit. (Remote host closed the connection)
#3577 [18:57] <Guest84596> didnt find any
#3578 [18:57] <Hazzer10> Okay
#3579 [18:57] <Kris58> i lost my account and i forgot my password but it isnt sending me a reset email
#3580 [18:58] <Burd_> okay
#3581 [18:58] <Guest84596> its up to date
#3582 [18:58] <Guest84596> now wat
#3583 [18:58] <Burd_> that is why i am here because it didnt find any
#3584 [18:58] <Guest84596> lol
#3585 [18:58] <Kris58> HELP PLZ
#3586 [18:58] <Guest84596> omg
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#3589 [18:58] <Guest84596> whats ur graphics driver?
#3590 [18:58] <Hazzer10> who?
#3591 [18:58] <Guest84596> burd
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#3594 [18:58] <Extreme> Hazzer10: Intel does not have Windows 10-compatibile drivers on their website. You will have to downgrade back to Windows 7 if you wish to play Minecraft. You can also wait for the next update to "Minecraft: Windows 10 Edition" which adds 32-bit support.
#3595 [18:59] <Hazzer10> when will that be Extreme?
#3596 [18:59] <Guest84596> can i get windows 10 version illegally?
#3597 [18:59] <th3124> well my problem is that my friends b-day is tommorow and im trying to suprise him by editing his plot into a castle on a server but i wont be able to finish it alone can somebody help me build it
#3598 [18:59] <Extreme> Hazzer10: When will what be?
#3599 [18:59] <Extreme> Guest84596: No
#3600 [18:59] * Kris58 [Kris58@notlogged] has joined #minecrafthelp
#3601 [18:59] <Hazzer10> When will it be 32 bit compatible?
#3602 [18:59] <Extreme> Guest84596: Read what Absol told you
#3603 [19:00] <Guest84596> ok looks like its time to get windows 10 version illegally cya guys
#3604 [19:00] <Extreme> Hazzer10: The next update, sometime this/next month.
#3605 [19:00] <Burd_> How can i tell if i got Windows 10 from the correct website
#3606 [19:00] * Espercorn kicked Guest84596 from #minecrafthelp (Reason: uest84596 :(Extreme) No reason given)
#3607 [19:00] <Hazzer10> okay.. well thanks so much Extreme
#3608 [19:00] <Hazzer10> Cya
#3609 [19:00] * USMCDavid [USMCDavid@notlogged] has joined #minecrafthelp
#3610 [19:00] <Extreme> ??> Burd_ win/dxdiag
#3611 [19:00] <Absol> Burd_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3612 [19:00] <Burd_> I did
#3613 [19:00] <Burd_> like 20 times
#3614 [19:01] <Extreme> Burd_: Give us the link.
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#3617 [19:01] <USMCDavid> When I play everything looks blurry. How do I reset the settings so that it looks like it did when I first downloaded Minecraft?
#3618 [19:01] * PleaseHelp [PleaseHelp@notlogged] has joined #minecrafthelp
#3619 [19:02] <Extreme> USMCDavid: "blurry"?
#3620 [19:02] <Burd_> paste.ubuntu.com/12010646 see
#3621 [19:02] <PleaseHelp> H
#3622 [19:02] <th3124> well my problem is that my friends b-day is tommorow and im trying to suprise him by editing his plot into a castle on a server but i wont be able to finish it alone can somebody help me build it
#3623 [19:02] <USMCDavid> The animals and scenery are blurry.
#3624 [19:02] <Extreme> th3124: This is not the place to ask. Try the forums.
#3625 [19:02] <Burd_> http://paste.ubuntu.com/12010646
#3626 [19:02] <th3124> k thnx
#3627 [19:03] <USMCDavid> ok
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#3629 [19:03] * USMCDavid [USMCDavid@notlogged] has quit. (Client Quit)
#3630 [19:03] <Kris58> password reset isnt sending me an email plz help!!!!!
#3631 [19:03] <Extreme> Burd_: Your graphics driver does not have support from Intel on Windows 10. You will have to downgrade back to Windows 7 if you wish to play Minecraft. You can also just play the Windows 10 Edition if you wish.
#3632 [19:03] <PleaseHelp> Hi, so I haven't played minecraft in a year or two due to lack of computer access. I've just gotten a new laptop, but I don't remember my username. (Its either Megz2637 or Megz1998). Also, I have absolutely no idea what my password is and I've tried all the emails I have and none of them are working for making a new password. How would I go about getting my account back?
#3633 [19:03] <Burd_> Okay i cannot play the Windows 10 Edition
#3634 [19:04] <Burd_> Everytime I sign in to the windows store it gives me an error
#3635 [19:04] <Extreme> Burd_: which is?
#3636 [19:06] * Wyatt [Wyatt@notlogged] has joined #minecrafthelp
#3637 [19:06] <Burd_> it says "Something went wrong PLease try again later" and "We wncountered an error. Please try signing in again later"
#3638 [19:06] <Burd_> I have been having this message ever since i got windows 10
#3639 [19:06] * Draconnis [Draconnis@notlogged] has joined #minecrafthelp
#3640 [19:07] <Kris58> please help and i are in the same boat
#3641 [19:07] <Wyatt> i clicked redeem code for minecraft windows 10 and i was on win 8. Now it says "been redeemed" once i got windows 10
#3642 [19:08] <mailman> what kris58
#3643 [19:08] <Kris58> i am not recieving an email to reset my password
#3644 [19:08] <webrosc> Kris58, how long have you waited?
#3645 [19:09] <PleaseHelp> How do I figure out what email my minecraft account is tied to?
#3646 [19:09] <Kris58> 30 mins
#3647 [19:09] <PleaseHelp> I knew the username
#3648 [19:09] <Extreme> Wyatt: Check https://account.microsoft.com/ and see if Minecraft is listed under "Recent"
#3649 [19:09] <Extreme> Burd_: That's all it says?
#3650 [19:09] <webrosc> PleaseHelp, you can enter your known emails to https://minecraft.net/retrievename and that will tell you the username linked to it in the email you receive
#3651 [19:09] <Wyatt> ok
#3652 [19:10] <Wyatt> it is!
#3653 [19:10] <Burd_> Yes
#3654 [19:10] <webrosc> Kris58, it may sometimes take upto an hour
#3655 [19:10] <Extreme> Burd_: Can you give us a screenshot?
#3656 [19:10] <Wyatt> yes
#3657 [19:10] <PleaseHelp> webrosc, I did that with all of my emails and I only got one username back and it was my younger sisters account not mine. Mine didn
#3658 [19:10] <PleaseHelp> mine didnt show up on any of my emails
#3659 [19:10] <Burd_> And i cannot downgrade back to windows 7 because it says a file is missing
#3660 [19:10] <Burd_> and how do i take a screenshot
#3661 [19:10] <Wyatt> how can i put the screenshot in this chat
#3662 [19:11] * John_ [John_@notlogged] has joined #minecrafthelp
#3663 [19:11] <Kris58> so yur saying wait a little more webrosc
#3664 [19:11] <webrosc> PleaseHelp, then if its not any of your know emails you will have to contact Mojang with your transaction ID as proof of ownership
#3665 [19:11] * CrystalMare is now known as Crystal|AFK
#3666 [19:12] <PleaseHelp> Where would I find my transaction ID?
#3667 [19:12] <Extreme> Burd_: Press "PrtScr" on your keyboard; go to http://imgur.com/about and press "upload images" and then use CTRL+V
#3668 [19:12] <Wyatt> ty
#3669 [19:12] * Beo [Beo@notlogged] has joined #minecrafthelp
#3670 [19:12] <webrosc> ??> PleaseHelp account/trans-id
#3671 [19:13] <Absol> PleaseHelp: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3672 [19:13] <Absol> PleaseHelp: If you used PaySafeCard, your transaction ID is the card number.
#3673 [19:13] <Wyatt> http://imgur.com/tVZK4Fb
#3674 [19:13] <webrosc> Kris58, yes, if its not arived after a couple hours you'll have to get in touch with Mojang to sort things out for you
#3675 [19:13] <John_> I forgot my password to monjang and the email that is associated with the account is no longer in use because I don't have the password for that either help ?
#3676 [19:14] <Extreme> Wyatt: Yes, so login with that Microsoft account to the Windows store.
#3677 [19:14] <Kris58> can i call them?
#3678 [19:14] <Wyatt> ok
#3679 [19:14] * Draconnis [Draconnis@notlogged] has quit. (Quit: Web client closed)
#3680 [19:14] <webrosc> Kris58, no, they don't have phone support
#3681 [19:14] <Extreme> Wyatt: I didn't ask you for the screenshot also, I was talking to Burd.
#3682 [19:14] <Kris58> so whats there email
#3683 [19:14] <webrosc> ??> Kris58 mojang/email
#3684 [19:14] <Absol> Kris58: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3685 [19:14] <Absol> Kris58: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3686 [19:15] <Wyatt> Oh Sorry
#3687 [19:15] <webrosc> John_, contact Mojang if you can't access your old email to change password etc
#3688 [19:15] <Burd_> Extreme the PrtScr wont work
#3689 [19:16] <Extreme> Burd_: It copies the screen to your clipboard.
#3690 [19:16] <Wyatt> Oh that was my problem!!! I wasnt signed in on the store!! I thought i was!!!! Thank you so much i really appreaciate it! :D
#3691 [19:16] <John_> OK
#3692 [19:16] <Extreme> Wyatt: No problem.
#3693 [19:16] <Extreme> Wyatt: No problem.
#3694 [19:16] * Wyatt [Wyatt@notlogged] has left #minecrafthelp
#3695 [19:16] <PleaseHelp> Where do I contact mojang? Whenever I click on contact on their website it just brings me to forums
#3696 [19:16] * Kris58 [Kris58@notlogged] has quit. (Quit: Web client closed)
#3697 [19:17] <Extreme> ??> PleaseHelp account/send-email
#3698 [19:17] <Absol> PleaseHelp: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3699 [19:17] * PleaseHelp [PleaseHelp@notlogged] has quit. (Quit: Web client closed)
#3700 [19:19] <Burd_> im pressing prtscr and im at the website pressing ctrl+v
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#3702 [19:19] * nathansmom [nathansmom@notlogged] has quit. (Ping timeout: 204 seconds)
#3703 [19:19] <Burd_> Nevermind
#3704 [19:20] * hiiiii [hiiiii@notlogged] has joined #minecrafthelp
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#3706 [19:22] <Beo> New MC 1.8.8 server shuts down immediately. Exception handling console input. Running JRE 8u51. Should I paste the entire log here?
#3707 [19:22] * mailman [mailman@notlogged] has quit. (Ping timeout: 204 seconds)
#3708 [19:22] <Extreme> ??> Beo paste
#3709 [19:22] <Absol> Beo: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3710 [19:23] * mgrimm [mgrimm@notlogged] has joined #minecrafthelp
#3711 [19:23] <mgrimm> microsoft sent me here to fix my issue
#3712 [19:24] <mgrimm> and that issue is, every time i launch minecraft java stops responding 3-10 seconds in
#3713 [19:25] <Beo> http://paste.ubuntu.com/12010737/
#3714 [19:25] <webrosc> mgrimm, do you have a crash report?
#3715 [19:25] <mgrimm> it doesnt generate one, and if it does i have no clue where it would be
#3716 [19:25] <Burd_> Extreme
#3717 [19:25] <webrosc> mgrimm, so its a windows pop up saying java has stopped responding?
#3718 [19:25] <Extreme> Burd_: Yes?
#3719 [19:25] <Burd_> http://imgur.com/h537fUK here
#3720 [19:25] <webrosc> Burd_, what antivirus are you using?
#3721 [19:26] <webrosc> oops
#3722 [19:26] <mgrimm> Yes. Microsoft did everything they could, and sent me here
#3723 [19:26] <webrosc> Beo, what antivirus are you using?
#3724 [19:26] <webrosc> Burd_, ignore what i just asked you
#3725 [19:26] <Burd_> Sorry i was doing something else
#3726 [19:26] <Burd_> umm
#3727 [19:27] <webrosc> mgrimm, have you uninstalled java fully, then reinstalled it?
#3728 [19:27] <Extreme> Burd_: That's what you get when you press "Install" or when you open the store?
#3729 [19:27] <Burd_> I do not know
#3730 [19:27] <mgrimm> They said its not a windows, java, or a problem with my computer. Yes I have uninstalled and reinstalled it
#3731 [19:27] <Extreme> Burd_: It can only be one or ther other -- do you see that message box as soon as you open the store?
#3732 [19:27] <Burd_> No
#3733 [19:27] <Burd_> Only when i try to sign in
#3734 [19:28] <Beo> webrosc: Defender=off Windows Firewall=off. I ran both Avast and McAfee uninstallers in safe mode just to be sure
#3735 [19:28] * hiiiii [hiiiii@notlogged] has joined #minecrafthelp
#3736 [19:28] <Afootpluto> ??> Beo tool/hjt
#3737 [19:28] <Afootpluto> ??> Beo tools/hjt
#3738 [19:28] <Absol> Beo: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3739 [19:28] <Absol> Beo: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3740 [19:28] * webrosc was about to do that
#3740 [19:29] <Extreme> Burd_: Have you tried restarting your computer?
#3741 [19:29] <Burd_> Yes many times
#3742 [19:30] * Pinadasso_Shot [Pinadasso_Shot@notlogged] has joined #minecrafthelp
#3743 [19:30] <Burd_> I have tried reseting the store but that does nothing
#3744 [19:30] <hiiiii> i need help, i just downloaded minecraft and java and then pressed one and its not letting me in
#3745 [19:31] <hiiiii> not 1 run
#3746 [19:31] <Extreme> Burd_: I'm not sure what to tell you, but that's something you should contact Microsoft about. Try making a new user profile and see if you can use the store through that. Otherwise, you can contact Microsoft here: https://partner.support.services.microsoft.com/en-us/contact/menu/hardware/windowspc/ts/
#3747 [19:31] <Burd_> i cannot make anohter profile
#3748 [19:31] * Davi99 [Davi99@notlogged] has quit. (Ping timeout: 204 seconds)
#3749 [19:31] <mgrimm> So I'm guessing you guys are just as clueless as microsoft was.
#3750 [19:31] <Extreme> Burd_: why is that?
#3751 [19:31] * Pinadasso_Shot [Pinadasso_Shot@notlogged] has quit. (Client Quit)
#3752 [19:32] <webrosc> mgrimm, erm....yup
#3753 [19:32] <Burd_> i click create a new user and something pops up for a second and it goes away
#3754 [19:32] <mgrimm> Figures, considering java works on everything except minecraft.
#3755 [19:32] <hiiiii> i just bought minecraft and now its not letting me in...
#3756 [19:32] <webrosc> mgrimm, oh.. have you run full hdd chkdsk etc?
#3757 [19:32] <mgrimm> Including after I reinstalled it.
#3758 [19:32] <hiiiii> plz someone i just need help
#3759 [19:32] <mgrimm> That's one I haven't done.
#3760 [19:33] <webrosc> hiiiii, please explain in detail what you mean
#3761 [19:34] <Burd_> idk
#3762 [19:34] <hiiiii> Okay, so i bought minecraft, installed it and then i moved it to my desktop, then i installed java now when i click on mc it says that i have to run somthing so i click on run and something pops up for a second and then disapears
#3763 [19:35] * Pinadasso_Shot [Pinadasso_Shot@notlogged] has joined #minecrafthelp
#3764 [19:35] <webrosc> hiiiii, when it tells you to run something, what exactly does it say?
#3765 [19:35] <hiiiii> let me check
#3766 [19:35] <mgrimm> chkdsk just froze halfway through, hmm
#3767 [19:35] <webrosc> mgrimm, yeah thats definatly a hmm moment
#3768 [19:36] <Burd_> i Do not know
#3769 [19:36] <mgrimm> I wonder if I can blame windows 10 still
#3770 [19:36] <webrosc> its the blame name of the moment ;)
#3771 [19:36] <hiiiii> the publisher could not be verified are you sure you want to run this software?
#3772 [19:36] <webrosc> hiiiii, are you on a mac?
#3773 [19:36] <hiiiii> no
#3774 [19:37] <Burd_> Extreme I got to go if you know anything to help me say it now
#3775 [19:37] <Burd_> Not to be rude
#3776 [19:37] <mgrimm> Well I had Windows 10 preview for a few months and minecraft worked fine. I upgrade to Pro-Release and suddenly Minecraft hates me. Sooo
#3777 [19:37] <webrosc> new OS syndrome
#3778 [19:37] <Burd_> Good Bye
#3779 [19:37] * Burd_ [Burd_@notlogged] has quit. (Quit: Web client closed)
#3780 [19:38] <hiiiii> im on a windows i think, it says its a NOC
#3781 [19:38] <mgrimm> "i think"
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#3783 [19:38] * Mr_Wolfie [Mr_Wolfie@notlogged] has joined #minecrafthelp
#3784 [19:38] <webrosc> hiiiii, lets try something so we can look at the software in your system
#3785 [19:38] <hiiiii> webrosc?
#3786 [19:38] <webrosc> ??> hiiiii tools/hjt
#3787 [19:39] <Absol> hiiiii: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3788 [19:39] <Absol> hiiiii: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3789 [19:39] <mgrimm> I'm going to try the .exe instead of the .msi maybe
#3790 [19:39] <hiiiii> okay im 12 just to tell you so could you make it simple for me
#3791 [19:39] <hiiiii> :D
#3792 [19:39] <mgrimm> except that probably makes 0 difference once installed
#3793 [19:40] <hiiiii> webrosc?
#3794 [19:40] <webrosc> mgrimm, the exe and msi on the download page are essentially the same, if you click alternative versions there is a second exe, thats the old original launcher, try that
#3795 [19:40] <webrosc> hiiiii, follow what Absol said
#3796 [19:40] * Mr_Wolfie [Mr_Wolfie@notlogged] has quit. (Client Quit)
#3797 [19:41] <webrosc> hiiiii, if you think that is too hard please get assistance from an adult who can help
#3798 [19:41] * Beo [Beo@notlogged] has quit. (Ping timeout: 204 seconds)
#3799 [19:42] <hiiiii> okay i installed it now it is showing me for steps
#3800 [19:42] <hiiiii> im on #2
#3801 [19:43] <hiiiii> i accept all of them i think right?
#3802 [19:43] * bautistaboyz [bautistaboyz@notlogged] has joined #minecrafthelp
#3803 [19:43] <hiiiii> k its downloading now
#3804 [19:44] <hiiiii> webrosc what else do i do
#3805 [19:44] <webrosc> hiiiii, do as Absol told you
#3806 [19:45] <hiiiii> it is still downloading
#3807 [19:45] <hiiiii> it said it accsesed a phone
#3808 [19:46] <hiiiii> still downloading...
#3809 [19:46] * leonK [leonK@notlogged] has joined #minecrafthelp
#3810 [19:46] <hiiiii> will this harm my computer at all sinced i download java too
#3811 [19:47] <webrosc> hiiiii, we don't need a step by step guide of what you are doing, wait for it to finish downloading then carry on following the instructions Absol gave you
#3812 [19:47] <webrosc> and no it is just a tool to see things, it won't damage anything
#3813 [19:47] <leonK> Hello everyone
#3814 [19:48] <hiiiii> okay thanks, great the page was terminated unexpectedly
#3815 [19:48] * gustavo [gustavo@notlogged] has joined #minecrafthelp
#3816 [19:48] <hiiiii> what do i d now
#3817 [19:48] <hiiiii> do
#3818 [19:48] * mcclintock1982 [mcclintock1982@notlogged] has joined #minecrafthelp
#3819 [19:49] <mcclintock1982> i cant log on to my account and my security questions arent working I'm also not receiving the email to reset
#3820 [19:49] * Infaro [Infaro@notlogged] has joined #minecrafthelp
#3821 [19:49] <hiiiii> webrosc?
#3822 [19:49] <Infaro> Guys
#3823 [19:49] <Infaro> I have a problem
#3824 [19:49] <leonK> so i just tried to reintstall mincraft when i get a message thats says "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to re install Minecraft" i have redownloaded and every thing but this has me stumped can i get some help please
#3825 [19:50] <Infaro> That says java.nullpointerexception:group
#3826 [19:50] <Infaro> How i fix it???
#3827 [19:50] <hiiiii> webrosc
#3828 [19:51] <hiiiii> u there?
#3829 [19:51] <mcclintock1982> are you talking to me
#3830 [19:52] <hiiiii> mcclint do u help
#3831 [19:52] <mcclintock1982> i need help i cant log on
#3832 [19:52] <mcclintock1982> and the security questions wont work
#3833 [19:52] <webrosc> mcclintock1982, how long did you wait for the emails?
#3834 [19:52] <hiiiii> Hello anyone?
#3835 [19:53] <webrosc> hiiiii, as i said multiple times, do as Absol said
#3836 [19:53] <mcclintock1982> been about 20 mins
#3837 [19:53] <hiiiii> the paGE is dead
#3838 [19:53] <webrosc> hiiiii, if you are having issues following the simple guide please ask an adult to help you
#3839 [19:53] <mcclintock1982> i am an adult im the mom
#3840 [19:53] <hiiiii> u are and aduly arent u
#3841 [19:54] <leonK> i is an adult
#3842 [19:54] <webrosc> mcclintock1982, it can sometimes take longer, give it an hour incase
#3843 [19:54] <webrosc> hiiiii, as in one of your parents
#3844 [19:54] <mcclintock1982> ok cause its been awhile I forgot all my info so have to redo everything for my kids
#3845 [19:54] <hiiiii> there not u know, the dnt really know this stuff
#3846 [19:54] <leonK> my mom is dead
#3847 [19:54] <webrosc> mcclintock1982, did you check spam folder too?
#3848 [19:55] <mcclintock1982> i did
#3849 [19:55] <hiiiii> it says it is still installing and the page im on is dead
#3850 [19:55] * gustavo [gustavo@notlogged] has quit. (Quit: Web client closed)
#3851 [19:55] <hiiiii> i just exited ou of the dead page
#3852 [19:56] <webrosc> mcclintock1982, in that case, wait a bit longer, then if its still not arrived you'll need to contact Mojang to sort it, they can fix your security questions too
#3853 [19:56] <mcclintock1982> do you have a number for them?
#3854 [19:56] <webrosc> leonK, try the alternative launcher https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#3855 [19:56] <webrosc> mcclintock1982, they only do email support sorry
#3856 [19:56] <webrosc> ??> mcclintock1982 mojang/email
#3857 [19:57] <Absol> mcclintock1982: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3858 [19:57] <Absol> mcclintock1982: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3859 [19:57] <hiiiii> :/
#3860 [19:57] <hiiiii> im sorry but im having alot of trouble
#3861 [19:57] <mcclintock1982> yea I saw that but it asked for the user name and I'm not even sure if I got that right
#3862 [19:57] <webrosc> mcclintock1982, aslong as you have the transaction id, thats the part that prooves account ownership
#3863 [19:58] <mcclintock1982> i dont have that anymore been along time
#3864 [19:58] * bautistaboyz [bautistaboyz@notlogged] has quit. (Ping timeout: 204 seconds)
#3865 [19:58] <webrosc> when and how did you pay for minecraft?
#3866 [19:58] <hiiiii> are u talking to me?
#3867 [19:59] <webrosc> ??> hiiiii tools/hjt
#3868 [19:59] <Absol> hiiiii: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3869 [19:59] <Absol> hiiiii: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3870 [19:59] <webrosc> hiiiii, follow that please
#3871 [19:59] <hiiiii> okay ill try
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#3874 [20:01] * leonK [leonK@notlogged] has quit. (Quit: Web client closed)
#3875 [20:02] <hiiiii> ok umm i think i did it
#3876 [20:02] * mcclintock1982 [mcclintock1982@notlogged] has quit. (Quit: Web client closed)
#3877 [20:02] <hiiiii> nvm it says it can harm my computer
#3878 [20:03] <hiiiii> hello
#3879 [20:03] <HyperCamel> What do you need?
#3880 [20:04] <hiiiii> webrosc]
#3881 [20:05] <hiiiii> is there even a way to fix this \
#3882 [20:05] <hiiiii> i have to go now.
#3883 [20:05] <HyperCamel> Cya
#3884 [20:06] <hiiiii> :)
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#3886 [20:06] * LemonQwerty2002 [LemonQwerty2002@notlogged] has joined #minecrafthelp
#3887 [20:07] <HyperCamel> Need help LemonQwerty2002 ?
#3888 [20:07] <LemonQwerty2002> I think my account has been stolen its name is lemonqwerty2002 and i cant log in wrong password and when i try to send email to user it says cant find user plz help i love minecraft
#3889 [20:08] <webrosc> ??> LemonQwerty2002 account/hacked
#3890 [20:08] <Absol> LemonQwerty2002: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#3891 [20:08] <Absol> LemonQwerty2002: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#3892 [20:08] <HyperCamel> ^^^
#3893 [20:09] <LemonQwerty2002> Is transaction id the card i bought account with or?
#3894 [20:09] <webrosc> LemonQwerty2002, the transaction id is on the email you got when you bought minecraft
#3895 [20:09] <LemonQwerty2002> Okay
#3896 [20:10] <LemonQwerty2002> Thank you i hope this works
#3897 [20:10] * iJhonathan [iJhonathan@notlogged] has joined #minecrafthelp
#3898 [20:11] <iJhonathan> I need help with the crash of my Minecraft, I just installed Windows 10 http://paste.ubuntu.com/12010899/
#3899 [20:11] <webrosc> iJhonathan, need the whold dxdiag
#3900 [20:12] <iJhonathan> Doesn't works?
#3901 [20:12] <webrosc> iJhonathan, please post the WHOLE dxdiag
#3902 [20:13] * cookiemaster [cookiemaster@notlogged] has joined #minecrafthelp
#3903 [20:14] <iJhonathan> Well, here it is: http://paste.ubuntu.com/12010917/
#3904 [20:14] <iJhonathan> works for you?
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#3907 [20:15] * monstertookme181 [monstertookme181@notlogged] has joined #minecrafthelp
#3908 [20:16] <iJhonathan> WHOLE DXDIAG:http://paste.ubuntu.com/12010917/
#3909 [20:17] <webrosc> iJhonathan, try installing http://developer.amd.com/redirect/?newPage=https://www2.ati.com/drivers/amd-catalyst-omega-14.12-with-dotnet45-win8.1-64bit.exe
#3910 [20:18] <monstertookme181> Why when i changed my username did it say (not authenticated with Minecraft.net) when i join a server
#3911 [20:18] <webrosc> ??> monstertookme181 launcher/re-log
#3912 [20:18] <webrosc> ??> monstertookme181 launcher/relog
#3913 [20:18] <Absol> monstertookme181: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#3914 [20:18] <monstertookme181> kk
#3915 [20:19] <iJhonathan> thanks
#3916 [20:19] <monstertookme181> thx for the help man
#3917 [20:19] * GUEST_002 [GUEST_002@notlogged] has joined #minecrafthelp
#3918 [20:19] <iJhonathan> webrosc thanks men.
#3919 [20:20] <GUEST_002> my friend can't login to minecraft (through the launcher) even after resetting his password. he's made sure that his email and password are correct and knows that they are.
#3920 [20:20] <webrosc> GUEST_002, did your friend try a few times and fail to login?
#3921 [20:20] <GUEST_002> yes
#3922 [20:20] <webrosc> ??> GUEST_002 account/throttle
#3923 [20:20] <webrosc> ahh
#3924 [20:20] <GUEST_002> huh?
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#3927 [20:21] <webrosc> ??> GUEST_002 login/throttle
#3928 [20:21] <Absol> GUEST_002: Your login is being throttled, which will prevent you from logging in.
#3929 [20:21] <Absol> GUEST_002: You will have to wait 3 hours without logging in for it to reset.
#3930 [20:21] <GUEST_002> what the heck
#3931 [20:21] <webrosc> GUEST_002, read what Absol said
#3932 [20:21] <monstertookme181> aw aw thx Absol so much man
#3933 [20:22] <GUEST_002> So my friend has to wait 3 hours to play?
#3934 [20:22] <webrosc> GUEST_002, yup
#3935 [20:22] <iJhonathan> webrosc thanks man
#3936 [20:22] <GUEST_002> Wow that sucks... thanks anyways
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#3938 [20:24] * _Clydesdale_ [_Clydesdale_@notlogged] has joined #minecrafthelp
#3939 [20:25] <_Clydesdale_> Hello, my brother "Pheonix Rider" has a VERY unique problem with his minecraft of which I have never seen, when a light source is near or placed wherever the light is it goes black and the surrounding blocks go rainbow colours
#3940 [20:26] <webrosc> _Clydesdale_, can you get a screenshot of that please
#3941 [20:26] <_Clydesdale_> Sure, one second
#3942 [20:28] <_Clydesdale_> He is on a different computer so it might take a little while sorry, ill get it ASAP
#3943 [20:29] * CapitaoTurbo [CapitaoTurbo@notlogged] has joined #minecrafthelp
#3944 [20:29] <CapitaoTurbo> hey
#3945 [20:29] <_Clydesdale_> Hello
#3946 [20:29] <CapitaoTurbo> i have an issue here
#3947 [20:30] <CapitaoTurbo> ive installed windows 10, and i cant run minecraft :/
#3948 [20:30] <CapitaoTurbo> http://paste.ubuntu.com/12010972/
#3949 [20:30] <webrosc> Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#3950 [20:30] <_Clydesdale_> How do I post screenshots?
#3951 [20:30] <webrosc> _Clydesdale_, imgur
#3952 [20:30] <webrosc> or image hosting site of your choice
#3953 [20:31] <webrosc> CapitaoTurbo, the not supported message was for you
#3954 [20:31] * _Clydesdale_ [_Clydesdale_@notlogged] has quit. (Quit: Web client closed)
#3955 [20:31] <CapitaoTurbo> i know, thanks for the support!
#3956 [20:31] * _Clydesdale_ [_Clydesdale_@notlogged] has joined #minecrafthelp
#3957 [20:31] * CapitaoTurbo [CapitaoTurbo@notlogged] has quit. (Client Quit)
#3958 [20:32] <_Clydesdale_> Hello, My brother has a problem with lighting and can't play on servers and friends because light like torch or flowstone make the surrounding blocks glitch from back to green and red
#3959 [20:32] <_Clydesdale_> black not back
#3960 [20:32] <webrosc> _Clydesdale_, we know, still waiting on the image
#3961 [20:33] * That1guyWeKnow [That1guyWeKnow@notlogged] has joined #minecrafthelp
#3962 [20:33] <_Clydesdale_> I don't know how to post it here
#3963 [20:33] <webrosc> put it on imgur, then link it
#3964 [20:33] <_Clydesdale_> Whats imgur
#3965 [20:33] <HyperCamel> ??> _Clydesdale_ imgur
#3966 [20:33] <Absol> _Clydesdale_: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
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#3968 [20:34] * aishacamille [aishacamille@notlogged] has joined #minecrafthelp
#3969 [20:34] <webrosc> ta mr camel
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#3971 [20:35] * Kyle [Kyle@notlogged] has joined #minecrafthelp
#3972 [20:35] <_Clydesdale_> http://imgur.com/Gn2PDtH try this
#3973 [20:36] <webrosc> hmm that is a different one
#3974 [20:36] <_Clydesdale_> Its hard to capture the rainbow colours
#3975 [20:36] <HyperCamel> Does it happen often?
#3976 [20:36] <_Clydesdale_> coz it glitches REALLY fast
#3977 [20:36] * Aria [Aria@notlogged] has joined #minecrafthelp
#3978 [20:36] <_Clydesdale_> Yes, 24/7
#3979 [20:36] <Aria> HELO
#3980 [20:36] <webrosc> could be simple as out dated drivers
#3981 [20:36] <Aria> HELLO SORRY CAPITAL
#3982 [20:36] <That1guyWeKnow> Hello. I have a problem with my minecraft FPS. For some reason whenever I turn on V-sync I get capped at 30 FPS. Is there a fix?
#3983 [20:36] <_Clydesdale_> We have a mac btw
#3984 [20:37] <webrosc> ...ah
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#3987 [20:37] <webrosc> That1guyWeKnow, don't turn on vsync?
#3988 [20:37] <_Clydesdale_> He can't play on any servers
#3989 [20:38] <webrosc> _Clydesdale_, goto minecrafts video settings, set mipmaps down a level and try, keep trying till its to off, see if that makes a change
#3990 [20:38] <HyperCamel> Does it look the same on servers?
#3991 [20:38] * Kyle [Kyle@notlogged] has quit. (Client Quit)
#3992 [20:38] <That1guyWeKnow> I get really bad screen tearing when I have it off
#3993 [20:39] <_Clydesdale_> wait I have a better photo
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#3997 [20:39] <_Clydesdale_> Yes, it is the same everywhere
#3998 [20:39] <webrosc> That1guyWeKnow, vsync is connected to monitor refresh rate normally, is your monitor set to 30Hz for some odd reason?
#3999 [20:40] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#4000 [20:40] <Chickennugget> Hi im chickennugget i just changed password on my mojang account because it said i cant login so after i changed it again says email ir password wrong. LIKE WHAT IS HAPPENING
#4001 [20:40] <webrosc> ??> Chickennugget login/throttle
#4002 [20:40] <Absol> Chickennugget: Your login is being throttled, which will prevent you from logging in.
#4003 [20:40] <Absol> Chickennugget: You will have to wait 3 hours without logging in for it to reset.
#4004 [20:41] <That1guyWeKnow> I dont think so, I have a 60 monitor refresh
#4005 [20:42] * Porkyle_ [Porkyle_@notlogged] has quit. (Read error: Connection reset by peer)
#4006 [20:42] <Chickennugget> Sorry i dont understand what you are saying when you say throttle
#4007 [20:42] <webrosc> Chickennugget, read what absol said
#4008 [20:42] * Porkyle_ [Porkyle_@notlogged] has joined #minecrafthelp
#4009 [20:42] <HyperCamel> It means you are logging into your account too much. Mojang does this for security. Wait 3 hours without logging in and try again
#4010 [20:43] * _Clydesdale_ [_Clydesdale_@notlogged] has quit. (Ping timeout: 204 seconds)
#4011 [20:43] * KingofEggs [KingofEggs@notlogged] has joined #minecrafthelp
#4012 [20:43] <Chickennugget> Okay thanks if you're not a bot Have a Nice day/night :)
#4013 [20:44] * _Clydesdale_ [_Clydesdale_@notlogged] has joined #minecrafthelp
#4014 [20:44] <HyperCamel> Haha, we r not bots
#4015 [20:44] <KingofEggs> Hey is it possible to report servers that are in violation of the EULA?
#4016 [20:44] <HyperCamel> I believe so, KingofEggs , I don't know where though
#4017 [20:44] <webrosc> i'll get link
#4018 [20:44] <KingofEggs> Ah
#4019 [20:44] <KingofEggs> Ok thanks
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#4021 [20:45] <_Clydesdale_> Here is the photo of the second rainbow glitch, it happens when the lighting is dull, when it is bright it goes black
#4022 [20:45] <_Clydesdale_> http://imgur.com/GgLKLD7
#4023 [20:45] * Porkyle [Porkyle@notlogged] has quit. (Ping timeout: 186 seconds)
#4024 [20:45] <webrosc> KingofEggs, https://help.mojang.com/customer/portal/articles/1647288-servers-that-violate-commercial-use-guidelines
#4025 [20:45] <KingofEggs> Thanks
#4026 [20:46] <webrosc> _Clydesdale_, i would still go with bad drivers, have you run a full update via the apple logo thing (i don't really know macs)
#4027 [20:46] <_Clydesdale_> I was talking to somebody about a lighting problem are they still here?
#4028 [20:46] <_Clydesdale_> Whoops. nvm
#4029 [20:46] <webrosc> :P
#4030 [20:46] * EclipticFox [EclipticFox@notlogged] has joined #minecrafthelp
#4031 [20:46] <_Clydesdale_> Its a brand new computer he has
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#4035 [20:47] <_Clydesdale_> what do I do
#4036 [20:48] <EclipticFox> i need help on windows 10 it makes my minecraft crash and i was told to give this to u guys this link:( its to check to see if i need to update anything) http://paste.ubuntu.com/12011025/
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#4040 [20:48] <webrosc> EclipticFox, one moment
#4041 [20:48] * fabian [fabian@notlogged] has joined #minecrafthelp
#4042 [20:49] <HyperCamel> EclipticFox: Download the driver here http://developer.amd.com/redirect/?newPage=https://www2.ati.com/drivers/amd-catalyst-15.7-win10-64bit.exe
#4043 [20:49] * Party [Party@notlogged] has joined #minecrafthelp
#4044 [20:50] * _Clydesdale__ [_Clydesdale__@notlogged] has joined #minecrafthelp
#4045 [20:50] <_Clydesdale__> Do you know anyone who can help me webrosc?
#4046 [20:50] <webrosc> i'm outta ideas
#4047 [20:50] <Party> um i cant get my windows 10 minecraft edition does any 1 know how to get it back because i already redeemed my code and it just put me to the windows 10 store with the regular stuff plz help
#4048 [20:50] <HyperCamel> _Clydesdale__: Did you update your drivers?
#4049 [20:50] <webrosc> if it wasn't a mac i;d get a dxdiag and check drivers,
#4050 [20:51] <Party> i did
#4051 [20:51] * That1guyWeKnow [That1guyWeKnow@notlogged] has quit. (Quit: Web client closed)
#4052 [20:51] <Party> and i dont have a mac
#4053 [20:51] <_Clydesdale__> Im not exsactly sure what drivers are sorry, Im a bit of a noob when it coms to techy stuff
#4054 [20:51] * IVanillaBro [IVanillaBro@notlogged] has joined #minecrafthelp
#4055 [20:51] * _Clydesdale_ [_Clydesdale_@notlogged] has quit. (Ping timeout: 204 seconds)
#4056 [20:51] <webrosc> Party, are you 110% your looged into the correct windows account that you used when you redeemed the game?
#4057 [20:51] <Party> yes
#4058 [20:51] <HyperCamel> Party: Those comments were not directed to you
#4059 [20:51] <_Clydesdale__> I have no clue
#4060 [20:52] <webrosc> Party, only comments starting with your name are directed to you
#4061 [20:52] <Party> ok sry just clerifing
#4062 [20:52] <_Clydesdale__> Wait what, I didn't time out or quit
#4063 [20:52] * fabian [fabian@notlogged] has quit. (Client Quit)
#4064 [20:52] * Krew [Krew@notlogged] has joined #minecrafthelp
#4065 [20:52] <Party> im new to this
#4066 [20:52] <HyperCamel> Okay, _Clydesdale__ - I would recommend getting someone with some more knowledge about computers
#4067 [20:53] <IVanillaBro> i need help because my Minecraft keeps on rashing when im loading my worlds
#4068 [20:53] <_Clydesdale__> Who can help me?
#4069 [20:53] <HyperCamel> Do you have a crash log? IVanillaBro
#4070 [20:53] <_Clydesdale__> I have tried heaps of people and nobody can help
#4071 [20:53] <IVanillaBro> no
#4072 [20:53] <HyperCamel> _Clydesdale__: Do you have a parent or family member?
#4073 [20:53] <_Clydesdale__> Yes
#4074 [20:53] <webrosc> Party, login to the microsoft store and check your recent purchases, is minecraft windows 10 edition listed?
#4075 [20:54] * marcuslolmine [marcuslolmine@notlogged] has joined #minecrafthelp
#4076 [20:54] <HyperCamel> Okay, can you get them on here _Clydesdale__ ?
#4077 [20:54] <Krew> everytime i go to join a server it says java.lang.NullPointerException: group like what in the world :c http://prntscr.com/81czll
#4078 [20:54] <_Clydesdale__> They don't have much of a clue about computers either though
#4079 [20:54] <_Clydesdale__> U still wanna talk to them
#4080 [20:54] <HyperCamel> Sure
#4081 [20:54] <Krew> any help xc
#4082 [20:54] <webrosc> ??> _Clydesdale__ mac/software-update
#4083 [20:55] <Absol> _Clydesdale__: You need to install all available Software Updates available for your Mac.
#4084 [20:55] <Party> webrosc, do i go to purchases
#4085 [20:55] <Absol> _Clydesdale__: To do so, click the Apple icon in the top left of the screen, and click Software Update. Continue to install updates until there are none.
#4086 [20:55] <webrosc> _Clydesdale__, that will make sure all is updated
#4087 [20:55] <webrosc> Party, i think so
#4088 [20:55] * webrosc is still learning the win10 ed stuff
#4088 [20:55] <Krew> lol wth
#4089 [20:55] <Party> webrosc: then yes
#4090 [20:55] <webrosc> Krew, have patience
#4091 [20:55] <Party> webrosc: its listed
#4092 [20:55] <IVanillaBro> um i need help now please because my friend is starting a HUGE SURVIVAL GAMES
#4093 [20:56] <_Clydesdale__> There is no "Software Update" tab
#4094 [20:56] * monstertookme181 [monstertookme181@notlogged] has quit. (Ping timeout: 204 seconds)
#4095 [20:56] <_Clydesdale__> Only preferences etc
#4096 [20:56] * KingofEggs [KingofEggs@notlogged] has quit. (Quit: Web client closed)
#4097 [20:56] <webrosc> IVanillaBro, without a crash report, how do you know its crashing?
#4098 [20:56] <HyperCamel> IVanillaBro: We need a crash log
#4099 [20:57] <webrosc> Krew, is this on all servers, or just one?
#4100 [20:57] <Krew> all
#4101 [20:57] <IVanillaBro> its showing crash report but i have not read it
#4102 [20:57] <Krew> i cant even play single player it just crashes
#4103 [20:57] <IVanillaBro> same with me
#4104 [20:57] <webrosc> Krew, what antivirus do you use?
#4105 [20:57] * Ugochi [Ugochi@notlogged] has joined #minecrafthelp
#4106 [20:57] <HyperCamel> Can you put a paste in link in here then? IVanillaBro
#4107 [20:57] <_Clydesdale__> Guys, there is NO update there
#4108 [20:57] <Krew> avast panda
#4109 [20:57] <webrosc> IVanillaBro, well we need to read the crash report
#4110 [20:57] <IVanillaBro> i will
#4111 [20:58] <HyperCamel> ??> Krew av/avast
#4112 [20:58] <webrosc> Krew, avast and panda?
#4113 [20:58] <Absol> Krew: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#4114 [20:58] <Krew> ye
#4115 [20:58] <IVanillaBro> i cant read chat while i do that
#4116 [20:58] <Krew> but avast isnt running
#4117 [20:58] <HyperCamel> Ohm thought it had more than that XD
#4118 [20:58] <Krew> just panda
#4119 [20:58] * Ugochi [Ugochi@notlogged] has quit. (Client Quit)
#4120 [20:58] <webrosc> Krew, remove panda, having more than one AV installed isn't always good
#4121 [20:59] <Party> webrosc: did you forget about me
#4122 [20:59] <Krew> ill see
#4123 [20:59] <HyperCamel> Cya guys .o/
#4124 [20:59] <_Clydesdale__> I still need help btw
#4125 [20:59] <webrosc> Party, nope, just trying to remember what next, i'm new to this kinda issue
#4126 [20:59] <Party> ok take your time
#4127 [20:59] <Krew> is that gonna fix it lol
#4128 [20:59] <webrosc> _Clydesdale__, http://www.wikihow.com/Check-for-and-Install-Updates-on-a-Mac-Computer
#4129 [21:00] <webrosc> Party, have yyou tried fully logging out of the windows store then back in?
#4130 [21:00] <sneezing_panda> plz don't remove me :(
#4131 [21:00] * herik [herik@notlogged] has joined #minecrafthelp
#4132 [21:00] <_Clydesdale__> I told you THERE IS NO UPDATE THINGY
#4133 [21:00] <_Clydesdale__> I told you THERE IS NO UPDATE THINGY
#4134 [21:00] * herik [herik@notlogged] has left #minecrafthelp
#4135 [21:01] <_Clydesdale__> Would you like a screenshot as proof
#4136 [21:01] <webrosc> _Clydesdale__, i'm confused to it not being there
#4137 [21:01] * marcuslolmine [marcuslolmine@notlogged] has quit. (Ping timeout: 204 seconds)
#4138 [21:01] <_Clydesdale__> I will show you a picture on sec
#4139 [21:02] <IVanillaBro> ---- Minecraft Crash Report ---- // Ooh. Shiny. Time: 05/08/15 6:59 PM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEvent
#4140 [21:02] <Party> webrosc: yes i have ill try again
#4141 [21:02] <webrosc> ??> IVanillaBro paste
#4142 [21:02] <Absol> IVanillaBro: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4143 [21:02] <IVanillaBro> alredy done
#4144 [21:02] <webrosc> IVanillaBro, but, what antivirus do you use?
#4145 [21:02] <IVanillaBro> malwarebytes
#4146 [21:03] <_Clydesdale__> http://imgur.com/MLgl31j
#4147 [21:03] <_Clydesdale__> There
#4148 [21:03] <webrosc> thats not an antivirus
#4149 [21:03] <IVanillaBro> yeah it is
#4150 [21:03] <sneezing_panda> No, it's not
#4151 [21:03] <webrosc> ??> IVanillaBro tools/hjt
#4152 [21:03] <Absol> IVanillaBro: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#4153 [21:03] <Absol> IVanillaBro: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4154 [21:03] <IVanillaBro> brb
#4155 [21:04] <webrosc> _Clydesdale__, thats odd, best contact apple and find out how to update your system then
#4156 [21:04] <webrosc> all the guides i've looked at say the same thing, the button should be there
#4157 [21:04] * _Clydesdale_ [_Clydesdale_@notlogged] has joined #minecrafthelp
#4158 [21:04] * tweety [tweety@notlogged] has joined #minecrafthelp
#4159 [21:04] <sneezing_panda> webrosc: Are you trying to see what AV he has installed?
#4160 [21:04] <_Clydesdale_> Now what
#4161 [21:04] <sneezing_panda> If so HJT isn't what to use
#4162 [21:05] <webrosc> sneezing_panda, it'll show me whats running
#4163 [21:05] <tweety> cant run normal minecraft pc while running windows 10
#4164 [21:05] <sneezing_panda> SecurityCheck is what you want
#4165 [21:05] <webrosc> tweety, and why not?
#4166 [21:05] <sneezing_panda> http://www.bleepingcomputer.com/download/securitycheck/
#4167 [21:05] <tweety> im running windows 10 and cant run minecraft pc
#4168 [21:06] <webrosc> tweety, why can't you run minecraft? error?
#4169 [21:06] <_Clydesdale_> What do I do now
#4170 [21:06] <webrosc> crash report?
#4171 [21:06] <_Clydesdale_> http://imgur.com/MLgl31j
#4172 [21:06] <webrosc> _Clydesdale_, thats odd, best contact apple and find out how to update your system then
#4173 [21:06] <webrosc> all the guides i've looked at say the same thing, the button should be there
#4174 [21:06] <_Clydesdale_> Its updated already
#4175 [21:06] <_Clydesdale_> thats my point
#4176 [21:06] * _Clydesdale__ [_Clydesdale__@notlogged] has quit. (Ping timeout: 204 seconds)
#4177 [21:06] <Party> tweety: is it the windows 10 version of minecraft or the other one
#4178 [21:07] <_Clydesdale_> Why does it say I quit
#4179 [21:07] <webrosc> Party, tweety left
#4180 [21:07] <_Clydesdale_> And I didnt
#4181 [21:07] <IVanillaBro> HJT is not working
#4182 [21:08] <webrosc> not working?
#4183 [21:08] <IVanillaBro> yes
#4184 [21:08] <sneezing_panda> What OS are you running?
#4185 [21:08] * Diego [Diego@notlogged] has joined #minecrafthelp
#4186 [21:08] * tookpak [tookpak@notlogged] has joined #minecrafthelp
#4187 [21:09] <IVanillaBro> um im on windows 7 or 8 idk
#4188 [21:09] * Diego [Diego@notlogged] has quit. (Client Quit)
#4189 [21:09] <webrosc> how is it not working?
#4190 [21:10] <IVanillaBro> idk it just almost crashed my whole pc
#4191 [21:10] <webrosc> o.O
#4192 [21:10] <sneezing_panda> Have him try SecurityCheck
#4193 [21:10] <IVanillaBro> yeah
#4194 [21:10] * Camper [Camper@notlogged] has joined #minecrafthelp
#4195 [21:10] <sneezing_panda> HJT is only good for XP
#4196 [21:10] <IVanillaBro> i cant
#4197 [21:10] * Camper [Camper@notlogged] has quit. (Client Quit)
#4198 [21:10] <webrosc> hjt is one we always use here
#4199 [21:10] <IVanillaBro> im the one after XP
#4200 [21:11] <sneezing_panda> I know, otherwise you wouldn't have it in the commands, just a suggestion for a fallback tool
#4201 [21:11] <IVanillaBro> whats that?
#4202 [21:11] <webrosc> IVanillaBro, ok try http://www.bleepingcomputer.com/download/securitycheck/
#4203 [21:11] <IVanillaBro> i cnt my mom wont let me
#4204 [21:12] <IVanillaBro> cant
#4205 [21:12] * tookpak_ [tookpak_@notlogged] has joined #minecrafthelp
#4206 [21:13] * minecrafthelp564 [minecrafthelp564@notlogged] has joined #minecrafthelp
#4207 [21:13] <webrosc> IVanillaBro, without knowing whats possibly blocking your minecraft it is very hard for us to assist you
#4208 [21:14] <IVanillaBro> do you want to me get my mom
#4209 [21:14] <minecrafthelp564> Ever since I got Windows 10 minecraft has been crashing
#4210 [21:15] * tookpak_ [tookpak_@notlogged] has quit. (Client Quit)
#4211 [21:15] <webrosc> IVanillaBro, if it will help
#4212 [21:15] <IVanillaBro> ok
#4213 [21:15] <webrosc> minecrafthelp564, do you have a crash report?
#4214 [21:15] <minecrafthelp564> Yes
#4215 [21:15] * tookpak_ [tookpak_@notlogged] has joined #minecrafthelp
#4216 [21:15] <webrosc> minecrafthelp564, post it to paste.ubuntu.com then link it here
#4217 [21:15] <IVanillaBro> my mom is here
#4218 [21:16] <IVanillaBro> so, what dp i need tp dp?
#4219 [21:16] <IVanillaBro> to do?
#4220 [21:16] <minecrafthelp564> 1 sec
#4221 [21:16] <minecrafthelp564> http://paste.ubuntu.com/12011135/
#4222 [21:16] <webrosc> IVanillaBro, hi mom, we are trying to get your son to run this program http://www.bleepingcomputer.com/download/securitycheck/ so we can see what security software maybe blocking minecraft from running, he said he needs your permission
#4223 [21:17] <IVanillaBro> brb i will go check the links
#4224 [21:17] <minecrafthelp564> http://paste.ubuntu.com/12011135/
#4225 [21:18] <webrosc> ??> minecrafthelp564 win/dxdiag
#4226 [21:18] <Absol> minecrafthelp564: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4227 [21:18] <minecrafthelp564> I already tried many times
#4228 [21:18] <minecrafthelp564> oh
#4229 [21:18] <webrosc> minecrafthelp564, you have a dxdiag log link already for us then?
#4230 [21:18] <minecrafthelp564> yes
#4231 [21:18] <minecrafthelp564> 1 sec
#4232 [21:18] <webrosc> yeah slightly different page
#4233 [21:18] * Ana_ [Ana_@notlogged] has joined #minecrafthelp
#4234 [21:19] <minecrafthelp564> ------------------ System Information ------------------ Time of this report: 8/5/2015, 17:07:37 Machine name: KYLES-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150709-1700) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Pavilion 13 x360 PC BIOS: F
#4235 [21:19] <minecrafthelp564> hold one
#4236 [21:19] <webrosc> minecrafthelp564, on paste.ubuntu.com please
#4237 [21:19] <minecrafthelp564> ok
#4238 [21:19] <sneezing_panda> webrosc: Offtopic, but I'm just curious, is there a list of these commands somewhere? I just wanna see what they are.
#4239 [21:20] <minecrafthelp564> http://paste.ubuntu.com/12011149/
#4240 [21:20] <Ana_> Need help with Minecraft not loading. Tells me to update drivers, I did and restarted my computer, but still getting same error message. Please help!
#4241 [21:20] <minecrafthelp564> Here http://paste.ubuntu.com/12011149/
#4242 [21:20] <sneezing_panda> nvm found it webrosc
#4243 [21:20] <webrosc> minecrafthelp564, one moment
#4244 [21:20] <minecrafthelp564> ok
#4245 [21:21] <IVanillaBro> hi. here are the results of the bleeping scan....Results of screen317's Security Check version 1.006 Windows 7 Service Pack 1 x64 [color=red][b](UAC is disabled!)[/b][/color] Internet Explorer 11 [b][u]``````````````Antivirus/Firewall Check:``````````````[/b][/u] Windows Firewall Enabled! Microsoft Security Essentials Antivirus up to date! [b][u]`````````Anti-malware/Other Utilities Check:`````````[/b][/u]
#4246 [21:21] <webrosc> minecrafthelp564, according to intel you need to run windows updatte to get the correct GPU drivers
#4247 [21:22] <minecrafthelp564> Ok
#4248 [21:22] <minecrafthelp564> Thank you
#4249 [21:22] <IVanillaBro> ok
#4250 [21:22] <webrosc> IVanillaBro, can you post that to paste.ubuntu.com then link that here, sorry i didn't tell you that before
#4251 [21:23] <webrosc> Ana_, do you have a dxdiag log link?
#4252 [21:24] <Ana_> in the run box?
#4253 [21:24] <webrosc> ??> Ana_ win/dxdiag
#4254 [21:24] <Absol> Ana_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4255 [21:26] <minecrafthelp564> Thank you so much webrosc
#4256 [21:27] * Party [Party@notlogged] has quit. (Quit: Web client closed)
#4257 [21:29] <Ana_> http://paste.ubuntu.com/12011237/
#4258 [21:30] * minecrafthelp564 [minecrafthelp564@notlogged] has quit. (Ping timeout: 204 seconds)
#4259 [21:30] * ICHIGO22 [ICHIGO22@notlogged] has joined #minecrafthelp
#4260 [21:30] <ICHIGO22> http://paste.ubuntu.com/12011232/
#4261 [21:30] * ICHIGO22 [ICHIGO22@notlogged] has quit. (Client Quit)
#4262 [21:30] <webrosc> Ana_, download and install https://support.amd.com/en-us/download/workstation/legacy?os=Windows%207%20-%2032&rev=8.583
#4263 [21:31] <Ana_> ok thank you very much. Appreciate it.
#4264 [21:32] * _Clydesdale_ [_Clydesdale_@notlogged] has quit. (Quit: Web client closed)
#4265 [21:32] <IVanillaBro> im back
#4266 [21:32] * DontMindMe [DontMindMe@notlogged] has joined #minecrafthelp
#4267 [21:34] * Kash [Kash@notlogged] has joined #minecrafthelp
#4268 [21:34] <Kash> if an account is unmigrated could mojang get me the name?
#4269 [21:34] * Hi [Hi@notlogged] has joined #minecrafthelp
#4270 [21:35] * DontMindMe [DontMindMe@notlogged] has quit. (Client Quit)
#4271 [21:35] <Hi> Graphics Card
#4272 [21:35] <Kash> if an account is unmigrated could mojang get me the name?
#4273 [21:35] * Hi [Hi@notlogged] has quit. (Client Quit)
#4274 [21:36] <IVanillaBro> my minecraft has been crashing for 4 hrs now!!!!!!!!!!
#4275 [21:36] * DontMindMe [DontMindMe@notlogged] has joined #minecrafthelp
#4276 [21:37] * kusanagi_ [kusanagi_@notlogged] has joined #minecrafthelp
#4277 [21:38] <sneezing_panda> IVanillaBro: You never gave us the log for the SecurityCheck onto http://paste.ubuntu.com
#4278 [21:39] <Kash> if an account is unmigrated could mojang get me the name?
#4279 [21:39] * Krew [Krew@notlogged] has quit. (Ping timeout: 204 seconds)
#4280 [21:40] * DontMindMe [DontMindMe@notlogged] has quit. (Ping timeout: 204 seconds)
#4281 [21:40] * Ana_ [Ana_@notlogged] has quit. (Ping timeout: 204 seconds)
#4282 [21:41] <IVanillaBro> i got to go
#4283 [21:42] <IVanillaBro> i cant read chat i dont mean to leave
#4284 [21:49] * Ana_ [Ana_@notlogged] has joined #minecrafthelp
#4285 [21:49] * Krew [Krew@notlogged] has joined #minecrafthelp
#4286 [21:49] <Ana_> I downloaded the drivers nut did not work.
#4287 [21:51] <Krew> hello everytime i try to join a server it says this http://prntscr.com/81dfue
#4288 [21:51] * CHlo [CHlo@notlogged] has joined #minecrafthelp
#4289 [21:51] <Krew> please help :(
#4290 [21:51] * iJhonathan [iJhonathan@notlogged] has quit. (Ping timeout: 204 seconds)
#4291 [21:53] * EclipticFox [EclipticFox@notlogged] has quit. (Ping timeout: 204 seconds)
#4292 [21:53] <Krew> xcccccccccccc
#4293 [21:54] * Kanya [Kanya@notlogged] has joined #minecrafthelp
#4294 [21:54] <Ana_> I need help fixing error message. It keeps saying update drivers and I have updated the ones that you gave me the link to, but still same message.
#4295 [21:55] * Julian_ [Julian_@notlogged] has joined #minecrafthelp
#4296 [21:56] <Julian_> Hi I am a member of the Minecraft world and I always get a notice after it crashes after 20 secs. in the game.
#4297 [21:57] <Kanya> I have a realm. one of the kids tried to 'get to the end of the nether' by tp'ing to 29999999, 70,29999999 the way you do in the overworld, and got stuck, now she can't log in to the realm, and if anybody is on the realm they get kicked out when she tries to log in.
#4298 [21:57] * Brian [Brian@notlogged] has joined #minecrafthelp
#4299 [21:58] * Brian [Brian@notlogged] has quit. (Client Quit)
#4300 [21:58] <Julian_> My Minecraft keeps on crashing very 20 seconds I login
#4301 [21:58] * Julian_ [Julian_@notlogged] has quit. (Client Quit)
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#4304 [22:01] <Kanya> she can still play on her own worlds, but she can't get onto the realm
#4305 [22:03] * Julian_ [Julian_@notlogged] has joined #minecrafthelp
#4306 [22:04] * Erusun [Erusun@notlogged] has quit. (Ping timeout: 378 seconds)
#4307 [22:04] <Julian_> My Minecraft keeps on crashing
#4308 [22:04] <Julian_> My Minecraft keeps on crashing
#4309 [22:04] <Julian_> My Minecraft keeps on crashing
#4310 [22:04] <Babyfaced_Ninja2> I am trying to get this game going but I keep getting a crash message because of outdated drivers. I am operating a Dell Vostro Duo Core with an Intel 4 Mobile Chipset, The OS is Windows 8.1. Apparently Intel no longer supports this card, and apprently Mojo no cannot work with this driver. I have been attempting to download old windows 7 32 bit OS drivers to attempt a fix offered on Youtube. I have a 32 bit OS, but this fix does not work, It
#4311 [22:05] <mattym> Babyfaced_Ninja2, Unfortunately your graphics hardware is not supported on Windows 8.1, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4312 [22:05] * Julian_ [Julian_@notlogged] has quit. (Client Quit)
#4313 [22:05] * EmeraldsGames2 [EmeraldsGames2@notlogged] has joined #minecrafthelp
#4314 [22:05] <Babyfaced_Ninja2> Will I need to buy windows 7 to downgrade to that?
#4315 [22:05] <EmeraldsGames2> my game crashes when i load up forge
#4316 [22:05] <mattym> Kanya, The Nether is smaller than the overworld, and by going too far she has caused an out of bounds error
#4317 [22:05] <mattym> ??> EmeraldsGames2 mods
#4318 [22:05] <Absol> EmeraldsGames2: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4319 [22:05] <Absol> EmeraldsGames2: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#4320 [22:06] <mattym> Kanya, You will need to contact the Realms support to get taht fixed
#4321 [22:06] <mattym> Babyfaced_Ninja2, When did you update it to Windows 8.1?
#4322 [22:06] <EmeraldsGames2> forge is not working
#4323 [22:06] <mattym> EmeraldsGames2, Read what Absol said
#4324 [22:06] <Babyfaced_Ninja2> I upgraded about a year ago
#4325 [22:06] <Kanya> ok, where do i contact them? I have been looking on minecraft.net
#4326 [22:07] <mattym> Babyfaced_Ninja2, If you still have your windows 7 key, then all you need to do is create an install disk for Win7
#4327 [22:07] * mineking [mineking@notlogged] has joined #minecrafthelp
#4328 [22:07] <mattym> Kanya, One moment
#4329 [22:08] * EmeraldsGames2 [EmeraldsGames2@notlogged] has joined #minecrafthelp
#4330 [22:08] <EmeraldsGames2> [23:02:54] [main/INFO] [LaunchWrapper]: Loading tweak class name cpw.mods.fml.common.launcher.FMLTweaker
#4331 [22:08] * IVanillaBro [IVanillaBro@notlogged] has quit. (Ping timeout: 204 seconds)
#4332 [22:08] <mattym> EmeraldsGames2, We DO NOT HELP WITH MODS
#4333 [22:09] * EmeraldsGames2 [EmeraldsGames2@notlogged] has quit. (Client Quit)
#4334 [22:09] <mattym> ??> Kanya mojang/email
#4335 [22:09] <Absol> Kanya: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4336 [22:09] <Absol> Kanya: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#4337 [22:09] <mattym> Kanya, Try filling out the from that Absol linked, in the Message area describe the problem
#4338 [22:10] <mattym> Kanya, It may also be good to include the username of the player who has the issue
#4339 [22:10] <Babyfaced_Ninja2> Ah well, this laptop was given to us, and I think we upgraded from XP. When microsoft said they were discontinuing XP support we jumped right to 8.1, but I regret doing that. We should have just upgrdaded to 7
#4340 [22:10] <mattym> Babyfaced_Ninja2, One moment
#4341 [22:10] * Krew [Krew@notlogged] has quit. (Ping timeout: 204 seconds)
#4342 [22:11] <Kanya> ok, thank you so much.
#4343 [22:11] * Kanya [Kanya@notlogged] has quit. (Quit: Web client closed)
#4344 [22:12] <mattym> Babyfaced_Ninja2, You baught 8.1 as an upgrade yes?
#4345 [22:12] <Babyfaced_Ninja2> yw
#4346 [22:12] <Babyfaced_Ninja2> yes
#4347 [22:13] <mattym> Babyfaced_Ninja2, Then if you want to play Minecraft on that computer, you will need to get a copy of 7
#4348 [22:14] * DarkvoidMC [DarkvoidMC@notlogged] has joined #minecrafthelp
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#4350 [22:15] <Babyfaced_Ninja2> ok thank you mattym
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#4352 [22:17] * Ana_ [Ana_@notlogged] has quit. (Ping timeout: 204 seconds)
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#4355 [22:24] <kaled9> hi minecraft dont work my DxDiag , http://paste.ubuntu.com/12011444/
#4356 [22:25] <mattym> kaled9, One moment
#4357 [22:26] <mattym> kaled9, Download and Install the file from this page http://www.geforce.com/drivers/results/82468
#4358 [22:29] * mmtalbot [mmtalbot@notlogged] has joined #minecrafthelp
#4359 [22:29] * willies952002 [willies952002@notlogged] has joined #minecrafthelp
#4360 [22:30] <Kash> if there is an account unmigrated, can i get the name somehow
#4361 [22:30] * tookpak__ [tookpak__@notlogged] has joined #minecrafthelp
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#4365 [22:30] <mattym> Kash, No
#4366 [22:30] <mattym> Kash, Names that are used only become available if the person changes their username
#4367 [22:31] <mmtalbot> hi i need some help with my account it got lost a little wile back any way you can hel?
#4368 [22:31] <mmtalbot> hel?
#4369 [22:31] <mmtalbot> help? sry
#4370 [22:31] * adriana [adriana@notlogged] has quit. (Client Quit)
#4371 [22:31] <mattym> mmtalbot, Do you remember your username?
#4372 [22:31] <mmtalbot> yes it was mmtalbot
#4373 [22:32] <mattym> mmtalbot, Did you ever change the name?
#4374 [22:32] <mmtalbot> no
#4375 [22:32] <mattym> mmtalbot, It looks like someone may have hacked your account then
#4376 [22:32] <mattym> ??> mmtalbot account/hacked
#4377 [22:32] <Absol> mmtalbot: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#4378 [22:32] <Absol> mmtalbot: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#4379 [22:32] <mattym> mmtalbot, Fill out the form Absol linked to you
#4380 [22:32] <mmtalbot> ok
#4381 [22:34] * tookpak__ [tookpak__@notlogged] has quit. (Client Quit)
#4382 [22:35] <Kash> omg thats so dumb tho :/
#4383 [22:35] <Kash> like Kash is my actual name
#4384 [22:35] <Kash> and this guy doesnt even play anymore
#4385 [22:36] <mattym> Kash, He still purchased the account, and has ownership of the username
#4386 [22:38] * tookpak [tookpak@notlogged] has quit. (Quit: Web client closed)
#4387 [22:38] * tookpak [tookpak@notlogged] has joined #minecrafthelp
#4388 [22:39] <tookpak> i have java.lang.IllegalStateException: failed to create a child event loop problem but forum only says it is antivirus issue. anyone know how to fix?
#4389 [22:39] <mattym> tookpak, What antivirus are you using?
#4390 [22:39] * mineking [mineking@notlogged] has quit. (Quit: Web client closed)
#4391 [22:40] <tookpak_> problehttps://bugs.mojang.com/browse/MC-79319m was posted as bug here:
#4392 [22:40] <tookpak_> https://bugs.mojang.com/browse/MC-79319
#4393 [22:40] * kaled9 [kaled9@notlogged] has quit. (Quit: Web client closed)
#4394 [22:40] <mattym> tookpak_, What antivirus do you use?
#4395 [22:40] <tookpak_> mcaffee
#4396 [22:40] <tookpak_> turning it off did not stop problem
#4397 [22:41] <mattym> ??> tookpak_ av/mcafee/uninstall
#4398 [22:41] <Absol> tookpak_: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#4399 [22:41] <tookpak_> also game ran fine for long time with mcaffee
#4400 [22:41] <mattym> tookpak_, McAfee and Minecraft dont work together, use the tool Absol linked to completely remove it
#4401 [22:41] <tookpak_> ok
#4402 [22:41] * vuittoon [vuittoon@notlogged] has quit. (Ping timeout: 204 seconds)
#4403 [22:41] <tookpak_> so i guess minecraft computer will not have mcaffee
#4404 [22:42] <tookpak_> what can i use instead? symantic?
#4405 [22:42] <mattym> tookpak_, As both McAfee and Minecraft get updates, even though it used to work, currently it doesnt and the only know way to deal with it is to remove McAfee
#4406 [22:42] <mattym> tookpak_, Noo, Norton is just as bad
#4407 [22:42] <mattym> ??> tookpak_ av/avast
#4408 [22:42] <Absol> tookpak_: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#4409 [22:42] <tookpak_> ok but bug report says avast also causes the problem
#4410 [22:42] <tookpak_> has that chaned?
#4411 [22:42] <mattym> tookpak_, After you run the tool, and restart the computer, install avast
#4412 [22:42] <mattym> tookpak_, Only broken installs of avast will cause the issue
#4413 [22:43] <tookpak_> ok thanks
#4414 [22:44] <tookpak_> stupid mcaffee
#4415 [22:44] <tookpak_> not working with inecraft ... how dumb is that
#4416 [22:45] <mattym> tookpak_, Minecraft downloads a lot of stuff and changes stuff on parts of the computer that cause McAfee to think its a problem
#4417 [22:45] <tookpak_> yes i know i was just venting
#4418 [22:46] <tookpak_> switching to #vent
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#4425 [22:50] <loppy1352> So I am having trouble with my graphic driver. I have followed the steps that it gave me to fix this problem, which it has lead me here. What do I do now?
#4426 [22:50] <mattym> loppy1352, Do you have the link to your dxdiag report?
#4427 [22:51] <loppy1352> yes
#4428 [22:51] <loppy1352> http://paste.ubuntu.com/12011500/
#4429 [22:51] <mattym> loppy1352, Ok one moment
#4430 [22:53] <mattym> loppy1352, Download and Install the AMD Mobility Radeon Driver from this page http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2064
#4431 [22:53] <loppy1352> okay
#4432 [22:53] <mattym> loppy1352, If that one wont work, let me know
#4433 [22:53] <loppy1352> will do!
#4434 [22:55] * willies952002 [willies952002@notlogged] has quit. (Quit: Disconnected)
#4435 [22:55] * mmtalbot [mmtalbot@notlogged] has quit. (Quit: Web client closed)
#4436 [22:58] <loppy1352> I know this is stupid to ask, but this is a safe thing to download... right?
#4437 [22:58] <mattym> loppy1352, Yes, its drivers for your hardware
#4438 [22:59] * Aria [Aria@notlogged] has quit. (Quit: Web client closed)
#4439 [22:59] <mattym> loppy1352, It also comes from the site of the people who made the hardware in your computer
#4440 [22:59] <mattym> loppy1352, However as your laptop is an HP, it may require the driver directly from them, so for now try the one i gave first
#4441 [22:59] <loppy1352> Okay
#4442 [23:00] * Schoozy13 [Schoozy13@notlogged] has joined #minecrafthelp
#4443 [23:01] <Schoozy13> Everytime I try log on to my server, it keeps saying "an existing connection was forcibly closed by the remote host".
#4444 [23:02] <mattym> Schoozy13, Is it a server you are running from home, or one you have paid for through a host?
#4445 [23:02] <Schoozy13> It's one from home.
#4446 [23:02] <mattym> Schoozy13, Are you playing on the same computer you have the server running on?
#4447 [23:02] <Schoozy13> Yes.
#4448 [23:03] <mattym> Schoozy13, What IP are you using to connect with?
#4449 [23:03] * Nick_ [Nick_@notlogged] has joined #minecrafthelp
#4450 [23:03] <Schoozy13> I've tried the private IP and public IP.
#4451 [23:04] <mattym> Schoozy13, instead of an IP, try: localhost
#4452 [23:05] * Nick_ [Nick_@notlogged] has quit. (Client Quit)
#4453 [23:05] <Schoozy13> Well I'll be. It worked.
#4454 [23:05] * Me [Me@notlogged] has joined #minecrafthelp
#4455 [23:05] <loppy1352> Now I have a AMD Control Center up. I believe that it downloaded.
#4456 [23:06] <Me> Minecraft doesn't let me log in it says wrong password
#4457 [23:06] <mattym> loppy1352, Did it go through the install process and complete without an error
#4458 [23:06] * HyperCamel [HyperCamel@notlogged] has quit. (Quit: Connection closed for inactivity)
#4459 [23:06] * Schoozy13 [Schoozy13@notlogged] has quit. (Quit: Web client closed)
#4460 [23:06] <mattym> Me, Can you log in at account.mojang.com/me
#4461 [23:07] <loppy1352> It worked and I have been able to open up Minecraft!
#4462 [23:07] <loppy1352> Thank you!!!!
#4463 [23:07] <mattym> loppy1352, Ok have fun
#4464 [23:08] * loppy1352 [loppy1352@notlogged] has quit. (Quit: Web client closed)
#4465 [23:09] * tookpak_ [tookpak_@notlogged] has quit. (Ping timeout: 204 seconds)
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#4467 [23:19] * MistaFloober [MistaFloober@notlogged] has joined #minecrafthelp
#4468 [23:20] <MistaFloober> graphics drivers are in need of an update, but none has been found. OpenGL seems to be outdated as well
#4469 [23:22] * hellshell [hellshell@notlogged] has joined #minecrafthelp
#4470 [23:22] <mattym> MistaFloober, DO you have the link to your dxdiag report?
#4471 [23:24] <hellshell> i cant connect to a server i tried connecting to gtm and it said failed to connect to server i tried restarting but it didnt work
#4472 [23:24] * hi [hi@notlogged] has joined #minecrafthelp
#4473 [23:24] <hi> i have a question
#4474 [23:25] <hellshell> whats it
#4475 [23:25] <hi> i want to download a mod whats a safe website i can use
#4476 [23:25] <MistaFloober> yes i do have the link
#4477 [23:25] <MistaFloober> http://paste.ubuntu.com/12011590/
#4478 [23:25] <mattym> ??> hi mods
#4479 [23:25] <Absol> hi: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4480 [23:25] <Absol> hi: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#4481 [23:26] <mattym> hellshell, What message does the server give you when you try to connect, and is it the same as other servers, or just one server that is the problem
#4482 [23:26] <mattym> MistaFloober, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4483 [23:26] * SignorHeff [SignorHeff@notlogged] has joined #minecrafthelp
#4484 [23:27] <hellshell> most say it cant connect before i try to connect
#4485 [23:27] <MistaFloober> how so?
#4486 [23:27] <mattym> hellshell, Then are you sure you have entered the info correct
#4487 [23:27] <mattym> MistaFloober, How so, what?
#4488 [23:28] <MistaFloober> how to downgrade? there arent any up-to-date versions of the graphics hardware.
#4489 [23:28] <mattym> MistaFloober, Check the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#4490 [23:30] <SignorHeff> Hey, i just purchased minecraft on pc, and downloaded it but whenever i get to the "downloading runtime" page, by the end I get, "Unable to start the Minecraft Runtime Environment" most likely caused by a corruption and whenever i reinstall mc it gives the same error message
#4491 [23:30] * Cross [Cross@notlogged] has joined #minecrafthelp
#4492 [23:30] <Cross> can someone help me
#4493 [23:30] * hellshell [hellshell@notlogged] has quit. (Ping timeout: 204 seconds)
#4494 [23:30] <Cross> can anyone help me at all!
#4495 [23:30] <hi> does this website workhttp://test.voidswrath.com/modpacks/crazy-craft/
#4496 [23:33] <SignorHeff> I've uninstalled and reinstalled several times and i keep getting the same error message, is their something wrong with my pc?
#4497 [23:34] <SignorHeff> oh wow, the tenth time i reinstall it starts. well thanks guys, even though you did nothing
#4498 [23:34] * SignorHeff [SignorHeff@notlogged] has quit. (Quit: Web client closed)
#4499 [23:35] <mattym> Cross, You need to explain the problem you have
#4500 [23:35] * hi [hi@notlogged] has quit. (Quit: Web client closed)
#4501 [23:36] <Cross> matty
#4502 [23:36] <Cross> you can help me
#4503 [23:36] <Cross> ?
#4504 [23:36] <mattym> Cross, As I said, you need to explain the problem you are having
#4505 [23:36] <Cross> i cant join any of the accounts i own
#4506 [23:37] <mattym> Cross, What do you mean?
#4507 [23:37] * abrazacactus [abrazacactus@notlogged] has joined #minecrafthelp
#4508 [23:37] <Cross> like i cant play minecraft on any account
#4509 [23:37] <mattym> Cross, What happens when you try
#4510 [23:37] <abrazacactus> Hey, goodnight everybody.
#4511 [23:37] <Cross> invalidcredientials
#4512 [23:38] <Cross> exeption
#4513 [23:38] <mattym> Cross, Are you able to log in at account.mojang.com/me ?
#4514 [23:38] <Cross> no
#4515 [23:38] <mattym> ??> Cross login/throttle
#4516 [23:39] <Absol> Cross: Your login is being throttled, which will prevent you from logging in.
#4517 [23:39] <Absol> Cross: You will have to wait 3 hours without logging in for it to reset.
#4518 [23:39] <Cross> what you mean?
#4519 [23:39] <Cross> ii dont understand
#4520 [23:39] <mattym> Cross, Wait 3 hours without trying to log in at all, then try again
#4521 [23:39] <Cross> 3 hours!!!!!
#4522 [23:39] * Sputnik [Sputnik@notlogged] has joined #minecrafthelp
#4523 [23:39] <abrazacactus> I'm needing help with Minecraft Windows 10 Edition. It says my code has already been used.
#4524 [23:40] <mattym> abrazacactus, Was this the first time you tried to redeem it?
#4525 [23:40] * Arienne_Alyson [Arienne_Alyson@notlogged] has joined #minecrafthelp
#4526 [23:40] <Sputnik> Hello Minecraft help. I started the registration process, had to quit halfway through, and now I can't use my email to register again, and can't log into my account
#4527 [23:40] <abrazacactus> And the problem here is that I got the code from Mojang, but I could never redeem it because in the Store it said I needed to enter either a paypal account or credit card
#4528 [23:41] <mattym> Sputnik, Did you check your email. to see if you got a registration email?
#4529 [23:42] * Carlos [Carlos@notlogged] has quit. (Quit: So long, and thanks for all the fish.)
#4530 [23:42] <Sputnik> i checked, i got a mojang account, but nothing from minecraft
#4531 [23:42] * kusanagi_ [kusanagi_@notlogged] has quit. (Ping timeout: 206 seconds)
#4532 [23:42] <mattym> Sputnik, Have you purchased the game yet?
#4533 [23:42] <Sputnik> no
#4534 [23:43] <mattym> Sputnik, Did you complete the Mojang account registration, there should have been a link or steps on how to do so in the email from mojang
#4535 [23:43] <Sputnik> i had to quit at the purchase page of registration
#4536 [23:43] <Arienne_Alyson> Hey, I was just wondering if someone could help me with the regular version of Minecraft on Windows 10. (Not the Win10 Beta version) I'm getting the "Pixel Format Not Accelerated" crash report, so I went to update my drivers for my Intel graphics card, but when I run the driver detection software from the Inel website, it says there are no drivers available.
#4537 [23:43] <Sputnik> so... so i got halfway through the registration process, but not far enough to set up a username
#4538 [23:44] <Sputnik> is there a way to log in with my email?
#4539 [23:44] <abrazacactus> No. I couln't redeem it. Now, when I try to redeem it in my Mojang account, it says it's already been redeemed.
#4540 [23:44] <mattym> Sputnik, You need to log into the mojang account with the email and password you made, always
#4541 [23:44] <mattym> Sputnik, You dont get a username until you buy it
#4542 [23:44] <mattym> Sputnik, Even after you still log into the site and game with your email and password
#4543 [23:44] <Sputnik> okay, gotcha
#4544 [23:45] <Sputnik> didnt read the page enough
#4545 [23:45] <Sputnik> should be fine now
#4546 [23:45] <mattym> ??> abrazacactus mojang/email
#4547 [23:45] <Absol> abrazacactus: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4548 [23:45] <Absol> abrazacactus: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#4549 [23:45] <Sputnik> thank you mattym
#4550 [23:45] <mattym> abrazacactus, Fill out the form Absol linked you
#4551 [23:45] <mattym> Arienne_Alyson, Do you have a link to your dxdiag?
#4552 [23:45] <Arienne_Alyson> Yeah, one sec
#4553 [23:45] <Arienne_Alyson> http://paste.ubuntu.com/12011625/
#4554 [23:46] <abrazacactus> Ok
#4555 [23:46] <mattym> Arienne_Alyson, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4556 [23:46] <Arienne_Alyson> Well that would explain it. >>;
#4557 [23:46] <Arienne_Alyson> Thanks. ^^
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#4560 [23:47] * ExoKruzer_ [ExoKruzer_@notlogged] has joined #minecrafthelp
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#4562 [23:50] * IVanillaBro [IVanillaBro@notlogged] has joined #minecrafthelp
#4563 [23:51] <IVanillaBro> i would like some help because my Minecraft keeps CRASHING
#4564 [23:52] <mattym> ??> IVanillaBro launcher/crash-log
#4565 [23:52] <Absol> IVanillaBro: We need to see your crash log, which appears after a crash.
#4566 [23:52] <Absol> IVanillaBro: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4567 [23:52] <IVanillaBro> ok brb
#4568 [23:52] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 378 seconds)
#4569 [23:54] <IVanillaBro> Results of screen317's Security Check version 1.006 Windows 7 Service Pack 1 x64 [color=red][b](UAC is disabled!)[/b][/color] Internet Explorer 11 [b][u]``````````````Antivirus/Firewall Check:``````````````[/b][/u] Windows Firewall Enabled! Microsoft Security Essentials Antivirus up to date! [b][u]`````````Anti-malware/Other Utilities Check:`````````[/b][/u] Java 8 Update 40 [color=red][b]Java version 32
#4570 [23:54] <IVanillaBro> here it is
#4571 [23:55] <mattym> IVanillaBro, Please follow the instructions and use the site
#4572 [23:55] <IVanillaBro> ok
#4573 [23:57] <IVanillaBro> its not letting me
#4574 [23:57] <mattym> IVanillaBro, Also that doesnt look like a minecraft crash
#4575 [23:57] <mattym> IVanillaBro, Make sure you copy the crash that pops up from minecraft
#4576 [23:57] <mattym> IVanillaBro, and on the site, make sure you enter something in the Poster box
#4577 [23:58] <IVanillaBro> the site crashed
#4578 [23:59] <abrazacactus> Thanks for the support. I already emailed Mojang support team with the form.