#1 [00:00] <McKennaCody> Okay, thank you. I'm an Xbox Minecrafter but it looks sooo much cooler for PC.
#2 [00:00] <austin_> thanks again
#3 [00:00] <austin_> still hasent crashed so yay
#4 [00:00] <austin_> wait
#5 [00:00] <austin_> and done
#6 [00:00] <austin_> it crashed!
#7 [00:00] <CubeTheThird> really? that's odd
#8 [00:01] <CubeTheThird> austin_, can you show me the new crash report?
#9 [00:01] <austin_> ya give me a link
#10 [00:01] <CubeTheThird> http://paste.ubuntu.com
#11 [00:02] <McKennaCody> Installing that driver but something really weird just happened to my computer screen.
#12 [00:02] <McKennaCody> Nevermind, went back to normal.
#13 [00:02] <CubeTheThird> McKennaCody, flickering and such is normal during graphics driver installations
#14 [00:02] <austin_> http://paste.ubuntu.com/12018703/
#15 [00:03] <CubeTheThird> austin_, hmm strange it's the same crash. you were sure to save the server file after changing it to -1 right?
#16 [00:03] <austin_> ya
#17 [00:04] <austin_> 1 sec
#18 [00:04] <austin_> http://paste.ubuntu.com/12018712/
#19 [00:04] <austin_> is that the same?
#20 [00:04] <austin_> theres 2 now
#21 [00:05] <austin_> ohh wait
#22 [00:05] <CubeTheThird> austin_, ya it's essentially the same. The top has "Description: Watching Server" which is what I'm looking at
#23 [00:05] <austin_> i know what went wrong
#24 [00:05] <CubeTheThird> hmm?
#25 [00:05] <austin_> i never saved it
#26 [00:05] <austin_> woops
#27 [00:05] <austin_> its still open
#28 [00:05] <austin_> the server log
#29 [00:06] <austin_> is that the problem>
#30 [00:06] * McKennaCody [McKennaCody@notlogged] has quit. (Ping timeout: 204 seconds)
#31 [00:06] <austin_> u think?
#32 [00:06] <CubeTheThird> I would expect so
#33 [00:06] <austin_> k ill try again and be back if anything happens.
#34 [00:09] <austin_> its working
#35 [00:10] <CubeTheThird> good good!
#36 [00:10] <austin_> so i use my ipv4 to invite him to the server right
#37 [00:10] <CubeTheThird> austin_, no, not quite
#38 [00:10] <austin_> ohh
#39 [00:10] <austin_> what do i use tthen'
#40 [00:10] <CubeTheThird> austin_, I suppose you don't know about port forwarding eh?
#41 [00:11] <austin_> no...
#42 [00:11] <austin_> plz
#43 [00:11] <austin_> so can i still invite him
#44 [00:11] <austin_> :'[
#45 [00:12] <CubeTheThird> austin_, ya. You will have to port forward to allow incoming connections from outside your network
#46 [00:12] <austin_> is it a long proces
#47 [00:12] <austin_> e
#48 [00:12] <CubeTheThird> not.. too long?
#49 [00:12] <austin_> i have all the time in the world so
#50 [00:12] <austin_> well not exactly
#51 [00:12] <CubeTheThird> austin_, if you're able to find the brand and model number of your router, it should be fairly painless (hopefully)
#52 [00:12] <austin_> you know what i mean
#53 [00:12] <CubeTheThird> lol
#54 [00:13] <austin_> were?
#55 [00:13] <CubeTheThird> it should be written on or beneath your router
#56 [00:13] <austin_> k brb
#57 [00:14] * woterinmymouf [woterinmymouf@notlogged] has joined #minecrafthelp
#58 [00:14] <austin_> is it a long number also?
#59 [00:14] <CubeTheThird> depends on the brand
#60 [00:14] <austin_> k
#61 [00:14] <austin_> 1 sec
#62 [00:14] * piggiXD [piggiXD@notlogged] has joined #minecrafthelp
#63 [00:16] <austin_> sorry this might take me a sec
#64 [00:16] <CubeTheThird> no rush
#65 [00:16] <austin_> k
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#68 [00:19] <austin_> excuse me will u be able to help me tomorrow
#69 [00:20] <CubeTheThird> austin_, if not me, then someone else
#70 [00:20] <austin_> k just well i guess i dont have all the time in the world u know
#71 [00:20] <CubeTheThird> haha no problem. Thanks for being patient
#72 [00:20] <austin_> k thx any way
#73 [00:21] <austin_> its atleast up and running u know
#74 [00:21] <CubeTheThird> true dat
#75 [00:21] <austin_> :]
#76 [00:21] <austin_> k bye
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#78 [00:22] <dcvfd> hey, i just got minecraft 2 weeks ago and now its saying my account doesnt exist. i went to the mojang website and reset my password and after it gave me the success! message i went to log in again and it told me the email or password were unknown. how is it that my account is unknown if i clicked on the recovery link sent to that email and just changed the password to that emails's account?
#79 [00:23] * Shalom_365 [Shalom_365@notlogged] has joined #minecrafthelp
#80 [00:25] * amakall [amakall@notlogged] has joined #minecrafthelp
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#82 [00:27] <amakall> Hello, I am getting """[15:36:48 ERROR]: Game ended with bad state (exit code 1)"" when attempting to play factory reset. Any help ?
#83 [00:27] <dcvfd> hey, i just got minecraft 2 weeks ago and now its saying my account doesnt exist. i went to the mojang website and reset my password and after it gave me the success! message i went to log in again and it told me the email or password were unknown. how is it that my account is unknown if i clicked on the recovery link sent to that email and just changed the password to that emails's account?
#84 [00:29] <mattym> ??> dcvfd login/throttle
#85 [00:29] <Absol> dcvfd: Your login is being throttled, which will prevent you from logging in.
#86 [00:29] <Absol> dcvfd: You will have to wait 3 hours without logging in for it to reset.
#87 [00:29] <amakall> I was trying to add multiple mods to my game and after a while of trying different combinations of mods the game wouldnt log in. I factory reset the laptop in hopes for a fresh start. I downloaded the game but now it just says '''[15:36:48 ERROR]: Game ended with bad state (exit code 1)'''' Wont even log in fully. Did I break it.
#88 [00:30] <mattym> ??> amakall mods
#89 [00:30] <Absol> amakall: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#90 [00:30] <Absol> amakall: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#91 [00:30] <amakall> No mods now, just me trying to log in
#92 [00:30] <amakall> the computer has been completely wiped
#93 [00:30] * aaaaa [aaaaa@notlogged] has joined #minecrafthelp
#94 [00:30] <amakall> I factory reset it to try to get a fresh start
#95 [00:31] <mattym> amakall, After the reset, what version of the installer did you use for minecraft?
#96 [00:31] <mattym> amakall, As in, did you use the .msi version or the .exe?
#97 [00:31] <Shalom_365> please help me I just downloaded windows 10 and found that I could not go into my minecraft 1.8.8 as they said that it has crashed and something about the grapics I tried logging in but it still crashed then the last time I logged in they said that it has error 408
#98 [00:32] <mattym> Shalom_365, Do you have the link to your dxdiag report? If so please post it in the chat.
#99 [00:32] <amakall> Said minecraft.dmg
#100 [00:32] <mattym> amakall, Oh, on a Mac?
#101 [00:32] <amakall> yes
#102 [00:32] <mattym> amakall, Does the launcher start at all?
#103 [00:32] <Shalom_365> okay
#104 [00:33] <amakall> a11?
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#106 [00:33] <amakall> I can paste the error
#107 [00:33] <mattym> ??> amakall paste
#108 [00:33] <Absol> amakall: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#109 [00:33] <IDVariant> Is it possible to change your forum name?
#110 [00:33] <mattym> amakall, Use the site and instructions from Absol to post the full crash
#111 [00:33] * aaaaa [aaaaa@notlogged] has quit. (Client Quit)
#112 [00:33] <mattym> IDVariant, This is not the forum support channel
#113 [00:34] <IDVariant> I apolgize, though I instantly connected
#114 [00:34] <IDVariant> Good bye
#115 [00:34] <IDVariant> Good bye
#116 [00:34] * IDVariant [IDVariant@notlogged] has left #minecrafthelp
#117 [00:34] <amakall> Paste from Amakall at Fri, 7 Aug 2015 05:34:23 +0000
#118 [00:35] * Shalom_365_ [Shalom_365_@notlogged] has joined #minecrafthelp
#119 [00:35] <mattym> amakall, I need the actual link/url to it
#120 [00:36] <amakall> http://paste.ubuntu.com/12018789/
#121 [00:36] * Shalom_365_ [Shalom_365_@notlogged] has quit. (Client Quit)
#122 [00:36] <mattym> amakall, Does that show up when you try to start the launcher, or show up when you hit the Play button
#123 [00:37] <amakall> play button after launcher stalls
#124 [00:37] <amakall> want the original stall text?
#125 [00:37] <mattym> amakall, Ok do you know if you have the latest Java installed?
#126 [00:37] <amakall> I do not.
#127 [00:38] <mattym> ??> amakall java/1.8
#128 [00:38] <Absol> amakall: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#129 [00:38] <mattym> amakall, First download and install java on your Mac, get the download from the link Absol posted
#130 [00:38] <amakall> ty, ill do that now
#131 [00:39] <mattym> amakall, Once you have it installed let me know
#132 [00:39] <Shalom_365> http://paste.ubuntu.com/12018803/
#133 [00:39] <mattym> Shalom_365, Ok one moment
#134 [00:40] <amakall> Your system has Mac OS X Version 10.6.4. This product can be installed on Version 10.7.3 or later. Visit java.com/help for more information.
#135 [00:40] <mattym> Shalom_365, Download and Install the file from this page http://www.geforce.com/drivers/results/87789
#136 [00:40] <amakall> ugh
#137 [00:40] * iPeer [iPeer@notlogged] has quit. ()
#138 [00:41] <Shalom_365> okay
#139 [00:41] * Denise143 [Denise143@notlogged] has joined #minecrafthelp
#140 [00:41] <Denise143> Hello
#141 [00:41] <mattym> amakall, Yeah, currently im not sure if minecraft will install on the older versions of OSX without some serious tweaking
#142 [00:43] <mattym> amakall, If you can update the Mac do so, if not you will need to search online for some info on how to get Minecraft working with it on the older Java available from Apple
#143 [00:43] <Denise143> So what do I do if I can't find the manufacturer and it doesn't pop up?
#144 [00:43] <mattym> Denise143, Do you have the link to your dxdiag report? If so please post it in the chat.
#145 [00:43] <Denise143> Okay.
#146 [00:43] <Denise143> http://paste.ubuntu.com/12018811/
#147 [00:44] <amakall> trying to update osx now. thank you very much, very helpful
#148 [00:44] <mattym> Denise143, Ok one moment
#149 [00:44] <Denise143> Okay. (:
#150 [00:45] <mattym> Denise143, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#151 [00:46] <Denise143> Okay, thank you so much for the help.
#152 [00:46] <mattym> Denise143, If you need to downgrade check out this info http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#153 [00:46] <Denise143> Yeah, I saw it the other day.
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#155 [00:49] * TGTGSpartan [TGTGSpartan@notlogged] has joined #minecrafthelp
#156 [00:50] <TGTGSpartan> I can't download Minecraft Windows 10 edition.
#157 [00:50] * Shalom_365 [Shalom_365@notlogged] has quit. (Ping timeout: 204 seconds)
#158 [00:50] <mattym> TGTGSpartan, Are you logged into the Windows Store on the account/email you redeemed the code to
#159 [00:51] <TGTGSpartan> Yes I have. "It says to use this app, you'll need a device with more features." Which I don't understand.
#160 [00:52] <mattym> TGTGSpartan, Are you using a 32-Bit Version of Windows 10?
#161 [00:52] <TGTGSpartan> I don't know, How do I check?
#162 [00:52] <mattym> TGTGSpartan, One moment
#163 [00:52] <TGTGSpartan> Okay.
#164 [00:53] <mattym> TGTGSpartan, If you right click the Windows icon on your start bar, do you see an option called System?
#165 [00:53] <TGTGSpartan> Yes
#166 [00:53] <mattym> TGTGSpartan, Click that
#167 [00:53] <TGTGSpartan> I did.
#168 [00:53] <mattym> TGTGSpartan, It should say there if you have a 32 or 64 Bit version of Windows
#169 [00:54] <TGTGSpartan> All that i see is " 32-bit Operating System, x64-based processor".
#170 [00:55] <mattym> TGTGSpartan, Ok, that means your are on a 32-Bit version of Windows
#171 [00:55] <TGTGSpartan> Okay?
#172 [00:55] <mattym> TGTGSpartan, Currently the Widnows 10 Edition requires a 64-Bit OS, but i is supposed to work with a 32-Bit in a future update
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#174 [00:56] <TGTGSpartan> Okay so I have to wait.
#175 [00:56] <mattym> TGTGSpartan, Yes
#176 [00:56] <TGTGSpartan> Okay, thank you for your help. At least I have multiple laptops my other one is a 64bit.
#177 [00:57] * kyhole [kyhole@notlogged] has joined #minecrafthelp
#178 [00:57] <TGTGSpartan> So whats so different between this Minecraft and the regular one?
#179 [00:58] <mattym> TGTGSpartan, The Windows 10 Edition is currently closer to Pocket Edition
#180 [00:58] * kyhole [kyhole@notlogged] has quit. (Client Quit)
#181 [00:59] <TGTGSpartan> Okay. Do you play any consoles?
#182 [00:59] <mattym> PS4
#183 [01:00] <TGTGSpartan> Okay. What games do you play on computer?
#184 [01:01] <mattym> TGTGSpartan, What does that matter? If you dont have any other Minecraft support related issues then i cant really help
#185 [01:01] * caro_miau [caro_miau@notlogged] has joined #minecrafthelp
#186 [01:01] <TGTGSpartan> Okay. Well nice chatting. Thank you for helping. Bye.
#187 [01:01] <caro_miau> I just installed
#188 [01:02] <caro_miau> I just installed windows 10 and am getting the pixel format not accelerated error
#189 [01:02] <mattym> caro_miau, Do you have the link to your dxdiag report? If so please post it in the chat.
#190 [01:02] <caro_miau> http://paste.ubuntu.com/12018886/
#191 [01:02] <caro_miau> thanks
#192 [01:02] <mattym> caro_miau, Ok one moment
#193 [01:03] <mattym> caro_miau, Download and Install the file from this page http://www.geforce.com/drivers/results/87791
#194 [01:04] <caro_miau> thank you!
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#197 [01:17] * Human [Human@notlogged] has joined #minecrafthelp
#198 [01:17] <Human> My account got hacked can anyone help
#199 [01:18] <mattym> Human, What makes you believe it was hacked
#200 [01:18] <Human> My mojang account was changed
#201 [01:18] <Human> And know mc
#202 [01:18] <Human> Now
#203 [01:19] <mattym> Human, What was/is your username?
#204 [01:19] <Human> It was Humanmonster64 then I changed it to ToXiiCxMonster
#205 [01:20] <mattym> Human, And you didnt change it after that correct?
#206 [01:20] <Human> No
#207 [01:20] <mattym> ??> Human account/hacked
#208 [01:20] <Absol> Human: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#209 [01:20] <Absol> Human: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#210 [01:20] <mattym> Human, Fill out the form that Absol linked you
#211 [01:20] <Human> Thx
#212 [01:22] * SukSero [SukSero@notlogged] has joined #minecrafthelp
#213 [01:24] <Human> I did not get the email but I know the persons email
#214 [01:24] <SukSero> My minecraft has been crashing saying that theres an error with my graphic driver but i dont know what to do
#215 [01:24] <mattym> SukSero, Do you have the link to your dxdiag report? If so please post it in the chat.
#216 [01:24] <SukSero> http://paste.ubuntu.com/12018952/
#217 [01:25] <Human> Hey mattym I didn't get the email
#218 [01:25] <mattym> Human, The replies from that take 3-4 work days normally, but i believe they have a backlog so it may take longer
#219 [01:25] <mattym> SukSero, One moment
#220 [01:25] <SukSero> ok
#221 [01:26] <Human> I can't even sign into mojang anymore
#222 [01:26] <Human> They changed the email
#223 [01:26] * caro_miau [caro_miau@notlogged] has quit. (Ping timeout: 204 seconds)
#224 [01:26] <mattym> Human, Like i said, fill out the form Absol linked you, then wait on a reply
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#226 [01:27] * Artur is now known as Andrio
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#228 [01:28] <mattym> SukSero, Download and Install the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#229 [01:28] <SukSero> ok thanks so much
#230 [01:31] <Human> Sorry but when I click on the change password it says invalid key
#231 [01:31] <mattym> ??> Human mojang/email
#232 [01:31] <Absol> Human: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#233 [01:31] <Absol> Human: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#234 [01:31] <mattym> Human, Fill out the form linked by Absol
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#241 [01:46] * leafspots [leafspots@notlogged] has joined #minecrafthelp
#242 [01:47] <leafspots> i have requested to reset my security questions, i never got the email? i need help with this.
#243 [01:55] * jujalie [jujalie@notlogged] has joined #minecrafthelp
#244 [01:57] <jujalie> Hello, i'm french and i don't speak english very well, but i have a problem with the game.... When i'm trying to connect to the launcher, i have the message "suncertpathbuilderexception: unable to find valid certification path to requested target"... Help please :(
#245 [01:57] * Shalom_365 [Shalom_365@notlogged] has joined #minecrafthelp
#246 [01:57] <Shalom_365> Thank you I downloaded it and it works
#247 [01:58] * Shalom_365 [Shalom_365@notlogged] has quit. (Client Quit)
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#250 [01:59] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#251 [01:59] <Akuma> hi
#252 [01:59] <Akuma> Can you recomend Me A Ubuntu OS For windows xp that runs Nvidia FX5700
#253 [02:00] <Akuma> can you reccomend me a Ubuntu Os For Slow PC to run minecraft and dual boot
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#255 [02:02] * lvanalex [lvanalex@notlogged] has joined #minecrafthelp
#256 [02:02] <Andrio> Well, I prefer Xubuntu.
#257 [02:03] <Andrio> Vanilla Ubuntu ate up too much RAM.
#258 [02:04] <jujalie> nobody can help me ?
#259 [02:04] * LGmix [LGmix@notlogged] has joined #minecrafthelp
#260 [02:04] <LGmix> hi
#261 [02:05] <LGmix> i need help as i cannot run MSI file on windows 8
#262 [02:07] <Akuma> Xubuntu?
#263 [02:07] <Akuma> Can you link me to it
#264 [02:07] <Akuma> please
#265 [02:08] <Akuma> Oh hi Andrio
#266 [02:08] <Andrio> Akuma: http://xubuntu.org/
#267 [02:08] <Andrio> Hi...
#268 [02:09] <Akuma> is it for winxp
#269 [02:09] <Andrio> Do you actually know what Ubuntu is?
#270 [02:09] <Akuma> All i know it is a os
#271 [02:10] <Andrio> Yeah.
#272 [02:10] <jujalie> When i'm trying to connect to the launcher, i have the message "suncertpathbuilderexception: unable to find valid certification path to requested target"... Help please :(
#273 [02:10] <Andrio> So is Windows.
#274 [02:10] <Akuma> k
#275 [02:10] <Akuma> im using torrent to download
#276 [02:11] <Akuma> At least it is a lightweight file
#277 [02:11] * techno156 [techno156@notlogged] has joined #minecrafthelp
#278 [02:11] <Andrio> About 1-2 GB, isn't it?
#279 [02:11] <Akuma> no its 900mb
#280 [02:12] <Akuma> 970
#281 [02:12] <Andrio> ah
#282 [02:12] <Akuma> for 32bit
#283 [02:13] <Andrio> jujalie, try reinstalling the Minecraft launcher via Control Panel.
#284 [02:14] <Andrio> It might be a problem with the Java installation.
#285 [02:14] * breesbees [breesbees@notlogged] has joined #minecrafthelp
#286 [02:15] <breesbees> ive recently gotten myself a new laptop, and ive tried to play minecraft for the first time since ive gottern it. It keeps crashing and telling something is wrong woth the graphics or driver, i cant seem to fix the problem
#287 [02:15] <breesbees> http://paste.ubuntu.com/12019155/
#288 [02:16] <Andrio> breesbees, try installing this driver: https://downloadcenter.intel.com/download/25143/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#289 [02:17] * nighter [nighter@notlogged] has joined #minecrafthelp
#290 [02:17] <breesbees> thankyou
#291 [02:20] <breesbees> it didnt work :( i dont beleive my laptop to be compatable anymore (its the same model and all as my old one, but i spilt water, and this is my replacement one) when i went to download the driver, it came up with a message saying "this laptop did not meet the minimun requirment for the driver"
#292 [02:20] <Andrio> hm
#293 [02:20] * woterinmymouf [woterinmymouf@notlogged] has quit. (Remote host closed the connection)
#294 [02:22] <Andrio> :/
#295 [02:22] <Andrio> Try http://downloads.dell.com/FOLDER01424503M/1/Video_Driver_XGPWM_WN_9.17.10.3040_A12.EXE.
#296 [02:23] <breesbees> thankyou, ill try now
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#300 [02:25] <breesbees> this one may work, as my laptop is a dell
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#309 [02:31] <jujalie> reinstalling via controle panel ? I don't understand :/
#310 [02:31] <Guest70211> Hello, my minecraft has weird lag issues, I stay at 60 fps for 10 minutes then I go down to 2 fps for 5 minutes, and this keeps on going back and forth, I would like my minecraft to stay at 60 fps without lagging, please help
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#314 [02:34] <Andrio> Guest70211, if lowering the graphics options and render distance doesn't work, try installing the OptiFine mod and increasing the autosave period.
#315 [02:34] <Guest70211> I have optifine so I'll look for that
#316 [02:34] <FrozenSawblade> Thats a mod though
#317 [02:35] <Andrio> jujalie, is Control Panel (or Settings) on the Start menu?
#318 [02:35] * woterinmymouf [woterinmymouf@notlogged] has joined #minecrafthelp
#319 [02:35] <Quenz> I'm getting the usual "To open “Minecraft” you need to install the legacy Java SE 6 runtime." from the default Mac launcher, but I want to use Java 8. I know you can do this with the jar launcher, but I want to be able to launch Minecraft from launchpad and stuff and have a dock icon.
#320 [02:35] <FrozenSawblade> Is anyone else having a problem with graphics?
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#324 [02:40] <Takagawa> okay, ive had a minecraft account for some while but for some reason i cannot connect to it and ive registered to the new mojang interface and even on that it wont let me log in even though i have changed my password knowingly that i am not wrong but the system itself is not working correctly i ahve no idea what is going on all im wanting to was play minecraft easily with some friends
#325 [02:41] <Andrio> FrozenSawblade, yes, it's a very common one.
#326 [02:41] <Andrio> Takagawa, you used your email address, right, not your username?
#327 [02:41] <FrozenSawblade> For some reason when I log in it says theres a lack of graohics
#328 [02:41] <Takagawa> ive tried both none work
#329 [02:41] <Andrio> ??> FrozenSawblade win/DXDiag
#330 [02:41] <Absol> FrozenSawblade: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#331 [02:42] * MesterKadav123 [MesterKadav123@notlogged] has joined #minecrafthelp
#332 [02:42] <Takagawa> i have tried numorous passwords that i could think off
#333 [02:42] <FrozenSawblade> Thx
#334 [02:42] <Andrio> ??> Takagawa login/throttle
#335 [02:42] <Absol> Takagawa: Your login is being throttled, which will prevent you from logging in.
#336 [02:42] <Absol> Takagawa: You will have to wait 3 hours without logging in for it to reset.
#337 [02:42] <FrozenSawblade> I all ready did that
#338 [02:43] <Takagawa> whats that cap before the account gets throttled
#339 [02:43] <Takagawa> whats that cap before the account gets throttled
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#341 [02:43] <Andrio> Takagawa, the block is on your IP address, not your account.
#342 [02:43] <Andrio> I don't know what the limit is
#343 [02:44] <Andrio> FrozenSawblade, may I see the link to your DXDiag report, then?
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#345 [02:44] * LA [LA@notlogged] has joined #minecrafthelp
#346 [02:44] <FrozenSawblade> Sure
#347 [02:44] <LA> Minecraft keeps crashing. Newly installed.
#348 [02:45] <FrozenSawblade> http://paste.ubuntu.com/12019186/plain/
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#350 [02:46] <Andrio> LA, is there a crash report?
#351 [02:46] <Andrio> FrozenSawblade, your graphics chipset is unsupported on Windows 10.
#352 [02:46] * quentlan [quentlan@notlogged] has joined #minecrafthelp
#353 [02:46] <FrozenSawblade> Weird
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#355 [02:47] <FrozenSawblade> How do I make the differ?
#356 [02:47] <Andrio> The what?
#357 [02:48] <FrozenSawblade> How do I make it Supported
#358 [02:48] <Andrio> Unless you can build a driver for it yourself, you kind of can't.
#359 [02:48] <Andrio> Intel doesn't have one.
#360 [02:48] <Andrio> You'll need to downgrade to Windows 7 or get a new PC.
#361 [02:49] * ada_ [ada_@notlogged] has joined #minecrafthelp
#362 [02:49] <ada_> hello?
#363 [02:49] <FrozenSawblade> O_O
#364 [02:49] <FrozenSawblade> Ok
#365 [02:49] <Andrio> (o_o)
#366 [02:49] <FrozenSawblade> Thx
#367 [02:50] <ada_> I've forgotten my email for minecraft and can't find it what do i do
#368 [02:50] <Andrio> ??> ada_ account/retrieve-name
#369 [02:50] <Absol> ada_: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#370 [02:50] <Andrio> ada_, try all email addresses you own there.
#371 [02:50] <ada_> thanks
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#373 [02:51] <John> I keep getting lag spikes that last up to 10 minutes even though I got optifine and did what you told me to!
#374 [02:51] * John is now known as Guest89852
#375 [02:51] <Guest89852> Pleas help!
#376 [02:51] <FrozenSawblade> How do i downgrade then?
#377 [02:52] <Andrio> :/
#378 [02:52] * lvanalex [lvanalex@notlogged] has quit. (Quit: Web client closed)
#379 [02:52] <Andrio> FrozenSawblade, see http://www.pcadvisor.co.uk/how-to/windows/how-downgrade-windows-10-to-windows-7-8-easy-3615606/.
#380 [02:53] <FrozenSawblade> Thx again
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#385 [02:53] <Beast> Hello! My minecraft keeps lagging on and off and getting lag spikes that last a long time(keep in mind I have optifine)
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#389 [02:58] <Beast> Any help?
#390 [02:58] <mf1231> Hello, my friend his minecraft doesn't work. When he launches his minecraft.exe simply nothing happends and his .minecraft folder stays empty. What to do?
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#394 [03:02] <JoelTheGamer> I need help with my multiplayer servers not showing up
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#398 [03:06] <JoelTheGamer> I need help with my multiplayer servers not showing up
#399 [03:06] <zGuksels> Can someone help me with the Pixel Format Not Accelerated error? Here is the dxdiag report http://paste.ubuntu.com/12019330/
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#402 [03:07] <JoelTheGamer> I need help with my multiplayer servers not showing up. Please help because im really sad
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#404 [03:07] * robotkoer [robotkoer@notlogged] has joined #minecrafthelp
#405 [03:08] <JoelTheGamer> I need help with my multiplayer servers not showing up. Please help because im really sad :(
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#407 [03:08] <Beast> Help
#408 [03:08] <Beast> please
#409 [03:09] <Beast> with my question I asked
#410 [03:09] <JoelTheGamer> I'll help if u help
#411 [03:09] <robotkoer> JoelTheGamer: Maybe you deleted some files in .minecraft foldeR?
#412 [03:10] <robotkoer> Beast: What's your question?
#413 [03:11] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 192 seconds)
#414 [03:11] <robotkoer> Anyway, I have a question too if there are any cmd block pros: Is it possible to move (not set, not give, but transfer with original properties) items in player's inventory with commands?
#415 [03:12] * Sammyvsparks [Sammyvsparks@notlogged] has joined #minecrafthelp
#416 [03:13] * JoelTheGamer [JoelTheGamer@notlogged] has quit. (Ping timeout: 204 seconds)
#417 [03:13] <Sammyvsparks> Ello
#418 [03:13] <robotkoer> Sure I could use replaceitem and clear but that doesn't keep the properties :(
#419 [03:13] <robotkoer> Hi
#420 [03:13] * Beast [Beast@notlogged] has quit. (Quit: Web client closed)
#421 [03:13] <Sammyvsparks> I got free time to kill while i wait for my windows 10 updates for intel driver to go through
#422 [03:14] <robotkoer> Sammyvsparks: Are you experienced with commands?
#423 [03:14] <Sammyvsparks> SOmewhat
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#425 [03:15] <robotkoer> Do you know if it is possible to move items in an inventory with commands?
#426 [03:15] <robotkoer> Not just create and delete, I want to keep the properties such as name and durability
#427 [03:15] <Sammyvsparks> Not that im aware
#428 [03:15] <robotkoer> Aww
#429 [03:16] <Sammyvsparks> A plugin could do that via spigot, other than that i highly doubt it
#430 [03:16] <mf1231> Hello, my friend his minecraft doesn't work. When he launches his minecraft.exe simply nothing happends and his .minecraft folder stays empty. What to do?
#431 [03:16] <Sammyvsparks> mf1231: is there a error when he goes to play?
#432 [03:16] <Sammyvsparks> and what OS is he on
#433 [03:17] <mf1231> Windows 7, no logs/errors nothing
#434 [03:17] <Sammyvsparks> Alrighty, what antivirus does he/she have
#435 [03:17] <robotkoer> Perhaps redownload the launcher?
#436 [03:17] <mf1231> Avast, redownloading didngt work
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#438 [03:18] <Sammyvsparks> mf1231: disable avast temporarly and try to launch it again
#439 [03:18] <Andrio> mf1231, is it the installer?
#440 [03:19] * Guest59032 [Guest59032@notlogged] has quit. (Quit: Web client closed)
#441 [03:19] <mf1231> INstaller works, then launcher does nithing
#442 [03:19] <mf1231> Ill try to recoomend that.
#443 [03:20] <Sammyvsparks> wait
#444 [03:20] <Sammyvsparks> mf1231, stupid question, but your friend has java installed right
#445 [03:20] <Quenz> Anyone know how to launch Minecraft using Java 8 without the .jar installer?
#446 [03:21] <mf1231> Yes, he has java.
#447 [03:21] <Sammyvsparks> Quenz, what do you mean without the .jar?
#448 [03:21] <Andrio> Quenz, there's a standalone launcher .jar at http://minecraft.net/download
#449 [03:21] <Sammyvsparks> are you offline
#450 [03:21] <Sammyvsparks> oh that jar
#451 [03:22] <Sammyvsparks> mf1231, if avast isn't causing it be sure to come back after he trys it
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#453 [03:22] <Quenz> AH, not installer, launcher. I don't want to use the .jar launcher because I can't like add it to the dock and launchpad and stuff, and it doesn't have the icon.
#454 [03:23] <mf1231> k
#455 [03:23] <Quenz> @ Andrio & Sammyvsparks ^
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#457 [03:23] <Andrio> Hm
#458 [03:23] <Sammyvsparks> Quenz, the download link it has the launcher also
#459 [03:24] <Sammyvsparks> its a .exe
#460 [03:24] <Sammyvsparks> i think
#461 [03:24] <Quenz> I'm on Mac, sorry I should have mentioned that to start with
#462 [03:24] <mf1231> btw its windows running on a mac if that matters
#463 [03:25] <Sammyvsparks> oh
#464 [03:25] <Sammyvsparks> that helps alot Quenz
#465 [03:25] <Sammyvsparks> xD
#466 [03:26] <Sammyvsparks> Quenz: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
#467 [03:26] <Sammyvsparks> I really hope that link is allowed
#468 [03:27] <Sammyvsparks> that url is for the mac minecraft launcher
#469 [03:27] <Sammyvsparks> Ima dissapear soon
#470 [03:27] <Sammyvsparks> gotta update my fresh install of windows 10
#471 [03:27] <Sammyvsparks> I cant play minecrayft until i do :P
#472 [03:28] <Quenz> Yah, Sammyvsparks, it asks me to install a legacy Java 6 version provided by apple
#473 [03:28] <Quenz> I want to use Java 8
#474 [03:28] <Sammyvsparks> 1 moment
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#478 [03:30] <Sammyvsparks> Quenz, go to http://www.java.com/en/
#479 [03:30] <Sammyvsparks> and see what version free installs you
#480 [03:31] <Quenz> I have Java 8 Sammyvsparks, it's just that the launcher still wants me to use Java 6
#481 [03:31] <Simon__> Hello I have a question.. A other person have changed my username the day before yesterday but I don't want to have this name.. Do I have to wait 30 days or can you help me?
#482 [03:31] <Quenz> The .jar one is fine though
#483 [03:31] <Sammyvsparks> Simon__, You most likely have to wait
#484 [03:32] <Simon__> Oh no, that's so bad :c Thank you Sammyvsparks! Have a nice day! :)
#485 [03:32] <Sammyvsparks> You too
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#488 [03:33] <Sammyvsparks> Quenz, if you want java 8 just follow http://www.java.com/en/ if the url says mac
#489 [03:33] <Sammyvsparks> I dont use the .jar so i am unaware of what it requires to run
#490 [03:34] * mf1231 [mf1231@notlogged] has quit. (Quit: Web client closed)
#491 [03:35] <Sammyvsparks> I will be back in 30 mins
#492 [03:35] <Sammyvsparks> at most
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#494 [03:36] <Kayne> Hello, my friends minecraft says this: Please make sure that you are online and that Minecraft isnotblocked.
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#509 [04:00] <Sammyvsparks> Ok, im back
#510 [04:02] * Zassassin [Zassassin@notlogged] has joined #minecrafthelp
#511 [04:03] <Zassassin> you
#512 [04:03] <Zassassin> minecraft is not running
#513 [04:03] <Zassassin> it says pixels not accrelated
#514 [04:04] <Zassassin> and said to update my driver but it is updated
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#524 [04:28] * mcpcfanc [mcpcfanc@notlogged] has joined #minecrafthelp
#525 [04:30] <mcpcfanc> Hey, every time I launch the launcher it says Java crashed?
#526 [04:31] <Sammyvsparks> mcpefanc, can you give me a crash log please
#527 [04:31] <Sammyvsparks> ??> mcpefanc paste
#528 [04:31] <Absol> mcpefanc: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#529 [04:31] <Sammyvsparks> put it there
#530 [04:31] * RafieMY [RafieMY@notlogged] has joined #minecrafthelp
#531 [04:31] <mcpcfanc> There is no crash log....It just says "Java SE crashed" then closes Minecraft
#532 [04:32] <RafieMY> need help installing something in minecraft launcher...
#533 [04:32] <Sammyvsparks> Alright, what OS and Java version do you have
#534 [04:32] <Sammyvsparks> RafieMY, What would that be?
#535 [04:32] <RafieMY> i cant start my mc launcher.. it keep saying failed
#536 [04:33] * theghostmc [theghostmc@notlogged] has joined #minecrafthelp
#537 [04:33] <mcpcfanc> RafieMY, does it just say "Failed"?
#538 [04:33] <mcpcfanc> Sammyvsparks, it's Windows 10 and Java 8
#539 [04:33] <Sammyvsparks> mcpcfanc
#540 [04:33] <mcpcfanc> ?
#541 [04:34] <Sammyvsparks> ??> mcpcfanc win/dxdiag
#542 [04:34] <Absol> mcpcfanc: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#543 [04:34] <theghostmc> @Absol do you remember me? yesterday you were helping me
#544 [04:34] <Sammyvsparks> theghostmc, whatcha need?
#545 [04:34] <Sammyvsparks> RafieMY, what OS/Java do you have
#546 [04:34] <theghostmc> minecraft crash in win10
#547 [04:34] <RafieMY> windows 10
#548 [04:34] * Akuma [Akuma@notlogged] has joined #minecrafthelp
#549 [04:34] <Sammyvsparks> Whats you graphics card theghost
#550 [04:34] <Akuma> how do you install xubuntu
#551 [04:35] <Sammyvsparks> ?
#552 [04:35] <mcpcfanc> Sammyvsparks, I think I found a solution, thanks anyway :)
#553 [04:35] <theghostmc> intel family... I don't know the name :P
#554 [04:35] <Sammyvsparks> theghostmc
#555 [04:35] <Sammyvsparks> Please update your windows. To update windows search "Update" and choose the system settings one.
#556 [04:35] <RafieMY> updated
#557 [04:35] <Sammyvsparks> It automatically installs the drivers needed for the intel, or atleast should
#558 [04:35] <Sammyvsparks> depending on what card you have
#559 [04:36] <theghostmc> Oh, really?
#560 [04:36] <Sammyvsparks> Ye, i just installed windows
#561 [04:36] <theghostmc> Thank you very much
#562 [04:36] <theghostmc> :D
#563 [04:36] <Sammyvsparks> i have Intel HD Graphics
#564 [04:36] <Sammyvsparks> a update installed it just fine
#565 [04:36] <mcpcfanc> ??> Akuma paste
#566 [04:36] <Absol> Akuma: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#567 [04:36] <theghostmc> bye :)
#568 [04:36] <Sammyvsparks> bye, if u still need help come back
#569 [04:36] * theghostmc [theghostmc@notlogged] has quit. (Client Quit)
#570 [04:37] <Sammyvsparks> Akuma, are you trying to install MC on ubuntu?
#571 [04:37] * gerrand [gerrand@notlogged] has joined #minecrafthelp
#572 [04:37] <Sammyvsparks> Akuma: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar that should be what you need for xubuntu
#573 [04:37] <mcpcfanc> "Forge IS a mod. Stop saying it isn't.".....wow such unprofessionalism
#574 [04:37] <Sammyvsparks> XD ikr
#575 [04:37] <RafieMY> Sammyvsparks, my windows are up to date
#576 [04:38] <mcpcfanc> xD
#577 [04:38] <Sammyvsparks> RafieMY, that wasnt directed at you -.-
#578 [04:38] * Akuma_ [Akuma_@notlogged] has joined #minecrafthelp
#579 [04:38] <RafieMY> owh
#580 [04:38] <Sammyvsparks> it was for TheGhostMC
#581 [04:38] <Akuma_> hi How do i dualboot Xubuntu
#582 [04:38] * Akuma [Akuma@notlogged] has quit. (Ping timeout: 204 seconds)
#583 [04:38] <Sammyvsparks> This isn the place for that
#584 [04:38] <Sammyvsparks> Isnt*
#585 [04:38] <Sammyvsparks> this is for minecraft support
#586 [04:38] <Galaxy_2Alex> Akuma_, We are the Minecraft Tech Support.
#587 [04:38] <Akuma_> Well they requested me to use it
#588 [04:38] <Galaxy_2Alex> Akuma_, Who did?
#589 [04:38] <Akuma_> ik
#590 [04:39] <Akuma_> i forgot
#591 [04:39] <Akuma_> Well..
#592 [04:39] <Galaxy_2Alex> Akuma_, Well, sorry, we cannot assist you.
#593 [04:39] <Sammyvsparks> Galaxy, you lied to me :P
#594 [04:39] <Akuma_> What Can i use
#595 [04:39] <Galaxy_2Alex> Sammyvsparks, Yeh, I'm good at it... wait, what?
#596 [04:39] <Sammyvsparks> My laptop can too run windows 10 and minecraft lol
#597 [04:39] <Galaxy_2Alex> Sammyvsparks, Huh... not supported by HP though
#598 [04:40] <Sammyvsparks> Well you need to study more :P
#599 [04:40] <Sammyvsparks> Windows 10 updates install the drivers
#600 [04:40] <Galaxy_2Alex> Sammyvsparks, I usually go for the safe route and say it's not supported if the OEM says it's not.
#601 [04:40] <RafieMY> Sammyvsparks, i know that u doesnt support mod, but do u know how to install them ?
#602 [04:40] <Galaxy_2Alex> Sammyvsparks, Actually, they released quite a few drivers yesterday, maybe yours is now supported.
#603 [04:40] <Sammyvsparks> RafieMY, what OS do you have
#604 [04:40] <RafieMY> windows 10
#605 [04:41] <Sammyvsparks> Install forge, and goto %appdata%/.minecraft/mods
#606 [04:41] <mcpcfanc> RafieMY, what is the mod for (Forge, LiteLoader, etc)
#607 [04:41] <Sammyvsparks> or liteloader*
#608 [04:41] <RafieMY> im trying to use x-ray
#609 [04:42] <Sammyvsparks> Rightclick, Run with Java TM
#610 [04:42] <Sammyvsparks> or whatever its called
#611 [04:42] * yellowstriker [yellowstriker@notlogged] has quit. (Ping timeout: 204 seconds)
#612 [04:42] <Sammyvsparks> it should open a little window
#613 [04:42] <Sammyvsparks> if not, then you need either forge or liteloader
#614 [04:42] * Akuma_ [Akuma_@notlogged] has quit. (Ping timeout: 204 seconds)
#615 [04:43] <Sammyvsparks> Galaxy_2Alex, is people helping with forge optional? I dont wanna get yelled at lol
#616 [04:43] <Sammyvsparks> Well, mods i should say
#617 [04:43] <Galaxy_2Alex> ??>> Sammyvsparks mods
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#619 [04:43] <Sammyvsparks> I just ment am i allowed to?
#620 [04:44] <Galaxy_2Alex> Sammyvsparks, Only if it's very quiet and noone else requires assistance
#621 [04:44] <Sammyvsparks> Alright
#622 [04:45] <mcpcfanc> Galaxy_2Alex, any references on that :P
#623 [04:45] * BrickAhmad [BrickAhmad@notlogged] has joined #minecrafthelp
#624 [04:45] <Sammyvsparks> im sittng here just putting in common things i use into auto corrects xD
#625 [04:46] * merve [merve@notlogged] has joined #minecrafthelp
#626 [04:46] <Galaxy_2Alex> mcpcfanc, Hm? On what?
#627 [04:46] <mcpcfanc> Galaxy_2Alex, "Only if it's very quiet and noone else requires assistance"
#628 [04:47] <Galaxy_2Alex> mcpcfanc, Not really.
#629 [04:47] <mcpcfanc> Galaxy_2Alex, eh, doesn't matter.
#630 [04:47] <Galaxy_2Alex> mcpcfanc, I don't have a problem with it tbh, and I don't think there's anyone else who objects that.
#631 [04:47] * MechaHero29 [MechaHero29@notlogged] has joined #minecrafthelp
#632 [04:47] <Sammyvsparks> Worse for worse mod help i can just do in PM
#633 [04:47] <Sammyvsparks> if its busy
#634 [04:48] <mcpcfanc> Sammyvsparks, true
#635 [04:48] <MechaHero29> Hello
#636 [04:48] <Sammyvsparks> Hello MechaHero29
#637 [04:48] <mcpcfanc> MechaHero29, hi there!
#638 [04:48] <MechaHero29> I am trying to download minecraft windows 10 edition I get this error code 0x80070002
#639 [04:49] * BrickAhmad [BrickAhmad@notlogged] has quit. (Client Quit)
#640 [04:49] <Sammyvsparks> Mecha, full error log please
#641 [04:49] <MechaHero29> what should I do >.< ?
#642 [04:49] <MechaHero29> oh ok
#643 [04:49] <Sammyvsparks> ??> MechaHero29 paste
#644 [04:49] <Absol> MechaHero29: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#645 [04:49] <Sammyvsparks> put it in there
#646 [04:49] <mcpcfanc> @Absol, you're the best bot ever :D
#647 [04:49] <Sammyvsparks> ikr
#648 [04:50] <Sammyvsparks> Saves me the trouble of typing it all in a ubuntu_paste autoreplace
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#650 [04:50] * Quenz [Quenz@notlogged] has quit. (Quit: Web client closed)
#651 [04:50] <mcpcfanc> MechaHero29, try to unlink your PC account to Microsoft and launch the install with a local account.
#652 [04:51] <Sammyvsparks> Wait for the full error tho
#653 [04:51] <Sammyvsparks> the codes dont give the full story all the time
#654 [04:51] <mcpcfanc> Lol true
#655 [04:51] <MechaHero29> ok let me tell u what happens. I went to mojang.com redeemed my minecraft windows 10 edition code. then store opened and started the download for minecraft. at the end of the download I got the code 0x80070002
#656 [04:51] * RafieMY [RafieMY@notlogged] has quit. (Quit: Web client closed)
#657 [04:51] <mcpcfanc> MechaHero29, try to unlink your PC account to Microsoft and launch the install with a local account.
#658 [04:52] <Galaxy_2Alex> MechaHero29, You are using the wrong Microsoft Account on the Windows Store.
#659 [04:52] <mcpcfanc> Did you guys know Microsoft has *already* started putting in purchases? Look at MCPE
#660 [04:53] <Galaxy_2Alex> optional Skins?
#661 [04:53] <Galaxy_2Alex> while you still can upload your own?
#662 [04:53] <mcpcfanc> Yea, still makin' money though
#663 [04:53] <Galaxy_2Alex> I don't see the issue.
#664 [04:53] <mcpcfanc> Yea, it isn't that big...
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#668 [04:56] <mcpcfanc> We're like support agents here :D
#669 [04:56] <Sammyvsparks> Im confused now
#670 [04:56] <mcpcfanc> With what?
#671 [04:56] <Sammyvsparks> my laptop battery has 4 more hours on windows 10...
#672 [04:56] * Troyed7894 [Troyed7894@notlogged] has joined #minecrafthelp
#673 [04:56] <Galaxy_2Alex> o.o
#674 [04:56] <mcpcfanc> Sammyvsparks, it is just an estimate
#675 [04:57] <Sammyvsparks> True, but still, its alot larger than 8.1
#676 [04:57] <Galaxy_2Alex> they actually said there's is currently an issue with Intel Processors and battery usage atm
#677 [04:57] <Galaxy_2Alex> it's lower on Win10
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#679 [04:59] * diamondsword_2_0 [diamondsword_2_0@notlogged] has joined #minecrafthelp
#680 [05:00] <diamondsword_2_0> I am having problems with chunk errors and world genaration fails
#681 [05:00] <Sammyvsparks> Does it give errors?
#682 [05:00] <Galaxy_2Alex> diamondsword_2_0, Have you used mods?
#683 [05:00] <Sammyvsparks> That too
#684 [05:01] <diamondsword_2_0> I have XRay and fly to make my game easier
#685 [05:01] <mcpcfanc> diamindsword_2_0, what is your OS, Java and Minecraft version (and if possible, GPU info)
#686 [05:01] <mcpcfanc> *diamondsword_2_0
#687 [05:01] <diamondsword_2_0> Windows 8 64BIT Java 989GB RAM Minecraft 1.8 (Xray/Fly)
#688 [05:02] <Galaxy_2Alex> ??> diamondsword_2_0 launcher/game-output
#689 [05:02] <Sammyvsparks> That ram is a bit off
#690 [05:02] <Absol> diamondsword_2_0: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#691 [05:02] <Absol> diamondsword_2_0: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#692 [05:02] <Galaxy_2Alex> diamondsword_2_0, Please copy the game-output after the error occured.
#693 [05:02] <Galaxy_2Alex> ??> diamondsword_2_0 launcher/open
#694 [05:02] <Absol> diamondsword_2_0: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#695 [05:02] <mcpcfanc> diamondsword_2_0, remove any modifications and try the game then.
#696 [05:03] <Galaxy_2Alex> diamondsword_2_0, Yes, remove any mods before copying, and update to 1.8.8.
#697 [05:03] <diamondsword_2_0> This accored 2 days ago but I rememder it saying chunk...repalced with ocean biome
#698 [05:04] <mcpcfanc> diamondsword_2_0, could you please state your processor and GPU info
#699 [05:04] <diamondsword_2_0> I don't know what that is but in sure that cannot affect chunk erros
#700 [05:04] <diamondsword_2_0> errors
#701 [05:05] <mcpcfanc> diamondsword_2_0 It sometimes does :P
#702 [05:05] <Galaxy_2Alex> diamondsword_2_0, Please follow the instructions from me and Absol.
#703 [05:05] <diamondsword_2_0> okay
#704 [05:05] <mcpcfanc> Good luck support agents, cya tommorow, ending my shift :)
#705 [05:05] <diamondsword_2_0> bye
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#707 [05:07] <AntonisMasterGr> i am comfused my minecraft can't open i followed the instuctions and i came here
#708 [05:07] <Sammyvsparks> What form of cant open, is it crashing on startup or launcher cant open
#709 [05:07] <AntonisMasterGr> it crashing
#710 [05:08] <Sammyvsparks> Are you on windows 10?
#711 [05:08] <AntonisMasterGr> yes
#712 [05:08] <Sammyvsparks> Intel graphics?
#713 [05:08] <Galaxy_2Alex> AntonisMasterGr, Do you have a link to your DxDo you have a link to your DxDiag? If so, please give us the link to your DxDiag.
#714 [05:08] <AntonisMasterGr> yes
#715 [05:08] <Galaxy_2Alex> ah, derp
#716 [05:08] <AntonisMasterGr> w8 a minute
#717 [05:08] <AntonisMasterGr> http://paste.ubuntu.com/12019743/
#718 [05:08] <AntonisMasterGr> here
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#720 [05:09] <Sammyvsparks> AntonisMasterGr
#721 [05:09] * mcpcfanc [mcpcfanc@notlogged] has quit. (Ping timeout: 204 seconds)
#722 [05:09] <Sammyvsparks> check for windows updates
#723 [05:09] <AntonisMasterGr> ?
#724 [05:09] <Galaxy_2Alex> AntonisMasterGr, That is not the full DxDiag.
#725 [05:09] <Sammyvsparks> Check if you have something from intel in it
#726 [05:09] <Galaxy_2Alex> AntonisMasterGr, Please follow the instructions again, and copy the full DxDiag this time.
#727 [05:09] <AntonisMasterGr> what? i followed the intructions
#728 [05:10] <Galaxy_2Alex> ??> AntonisMasterGr win/dxdiag
#729 [05:10] <Absol> AntonisMasterGr: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#730 [05:10] <Sammyvsparks> Because thats how mine looked exactly more less without the drives
#731 [05:10] <Galaxy_2Alex> AntonisMasterGr, You didn't copy the full one, it's not complete.
#732 [05:10] <Sammyvsparks> drivers*
#733 [05:10] <AntonisMasterGr> lemme check again
#734 [05:10] <Galaxy_2Alex> Sammyvsparks, That one does not have Intel graphics.
#735 [05:10] <Sammyvsparks> oh ok
#736 [05:11] * J0rd4n- [J0rd4n-@notlogged] has quit. (Ping timeout: 206 seconds)
#737 [05:12] <AntonisMasterGr> Galaxy_2Alex Is This Correct? http://paste.ubuntu.com/12019833/
#738 [05:12] <MechaHero29> back sry I had to go
#739 [05:12] <MechaHero29> so.. I checked my email I am using its the same I used to redeem my mc windows 10 edition code
#740 [05:13] <MechaHero29> same email loged in store
#741 [05:13] <Galaxy_2Alex> AntonisMasterGr, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7 (Settings > Update & Security > Recovery > Go back to Windows 7), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot assist with that. If it is a laptop, you will need a new system.
#742 [05:13] * merve [merve@notlogged] has quit. (Ping timeout: 204 seconds)
#743 [05:13] <AntonisMasterGr> when i did that thing to keep windows 10 it said that i can download them...
#744 [05:13] <MechaHero29> I guess the guy I was talking to left >.<
#745 [05:14] <Galaxy_2Alex> AntonisMasterGr, There are no drivers.
#746 [05:14] <Galaxy_2Alex> MechaHero29, No he didn't, I got some instructions I still have to write.
#747 [05:14] * J0rd4n [J0rd4n@notlogged] has joined #minecrafthelp
#748 [05:14] <Galaxy_2Alex> MechaHero29, Press "Win + R", and type in "WSReset.exe", then press "ok".
#749 [05:15] <AntonisMasterGr> kk then bb windows 10
#750 [05:16] * mcpcfanc [mcpcfanc@notlogged] has joined #minecrafthelp
#751 [05:16] * Franz [Franz@notlogged] has quit. (Quit: Web client closed)
#752 [05:17] <MechaHero29> sry I am leaving and coming back.. I am busy with something but ofc I am reading what u r writing
#753 [05:19] <MechaHero29> I am coming back l8r bye
#754 [05:19] * MechaHero29 [MechaHero29@notlogged] has quit. (Quit: Web client closed)
#755 [05:20] <mcpcfanc> How do you get a + before your name on IRC
#756 [05:20] <Galaxy_2Alex> mcpcfanc, Be a moderator.
#757 [05:21] * simhw0310 [simhw0310@notlogged] has joined #minecrafthelp
#758 [05:21] * md_5| is now known as md_5
#759 [05:21] * chloe [chloe@notlogged] has joined #minecrafthelp
#760 [05:23] <chloe> i have a exiting mc account and when i redeem the windows 10 version the purcase button doesnt work
#761 [05:23] <mcpcfanc> Oh lol MCF staff must have taken over, Idk
#762 [05:23] <Galaxy_2Alex> mcpcfanc, Huh?
#763 [05:24] <Galaxy_2Alex> chloe, What does it say when you try to press it?
#764 [05:24] <mcpcfanc> I'm guessing MCF staff must have taken over or something
#765 [05:24] <chloe> the percase button
#766 [05:24] <chloe> it doesnt do anthing
#767 [05:25] * simhw0310 [simhw0310@notlogged] has quit. (Client Quit)
#768 [05:25] <Galaxy_2Alex> chloe, Make sure you are using the correct Microsoft Account on the Windows Store, you may have redeemed the code to another account.
#769 [05:25] <chloe> how can u check? is there anyway?
#770 [05:25] * simhw0310 [simhw0310@notlogged] has joined #minecrafthelp
#771 [05:25] <Sammyvsparks> Is the windows 10 version the same as regular?
#772 [05:25] <Galaxy_2Alex> Sammyvsparks, No, it's based on the Pocket Edition.
#773 [05:26] <mcpcfanc> Spammy sparks, no
#774 [05:26] <Sammyvsparks> ah alright
#775 [05:26] <Galaxy_2Alex> chloe, Restart your PC, and try again.
#776 [05:26] <chloe> ok
#777 [05:26] <mcpcfanc> Sorry, lots of typos. on a phone
#778 [05:29] * xXTh3FatR4tXx [xXTh3FatR4tXx@notlogged] has joined #minecrafthelp
#779 [05:30] * n57781 [n57781@notlogged] has joined #minecrafthelp
#780 [05:30] * nL_BT [nL_BT@notlogged] has joined #minecrafthelp
#781 [05:31] <nL_BT> hello?
#782 [05:31] <n57781> Hi there!
#783 [05:31] <n57781> Hi there!
#784 [05:31] * n57781 [n57781@notlogged] has left #minecrafthelp
#785 [05:31] <Galaxy_2Alex> nL_BT, Hello.
#786 [05:32] <nL_BT> whenever I try to join a server I get the error 'java.lang.nullpointerexception' I have reinstalled minecraft and java - help
#787 [05:32] * mcpcfanc [mcpcfanc@notlogged] has quit. (Ping timeout: 204 seconds)
#788 [05:32] <Galaxy_2Alex> nL_BT, Does it also happen on this server?: mctest.ae97.net
#789 [05:32] <nL_BT> I'll test it
#790 [05:33] <simhw0310> http://imgur.com/cFClB7m how cani fix it? i was try update intel driver
#791 [05:33] <Galaxy_2Alex> simhw0310, Do you have a link to your DxDiag?
#792 [05:33] <nL_BT> it also says 408 error on the launcher rather than showing anything that should be there
#793 [05:33] <simhw0310> what is Dxdiang?
#794 [05:33] <Galaxy_2Alex> ??> simhw0310 win/dxdiag
#795 [05:33] <Absol> simhw0310: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#796 [05:33] <simhw0310> thx
#797 [05:34] <nL_BT> It also does the error on that server
#798 [05:34] * mcpcfanc [mcpcfanc@notlogged] has joined #minecrafthelp
#799 [05:34] <Galaxy_2Alex> nL_BT, Please do a speedtest on http://speedof.me/ and tell me the results.
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#801 [05:35] * chloe [chloe@notlogged] has joined #minecrafthelp
#802 [05:35] <nL_BT> download - 29 upload - 2
#803 [05:35] <chloe> i am back
#804 [05:35] <chloe> it says i already redeemed it
#805 [05:35] * MechaHero29 [MechaHero29@notlogged] has joined #minecrafthelp
#806 [05:35] <chloe> which i didnt
#807 [05:36] <Galaxy_2Alex> nL_BT, What Antivirus program are you using?
#808 [05:36] <nL_BT> several, iobit and malwarebytes
#809 [05:36] <MechaHero29> Absol is a bot or a guy?
#810 [05:36] <Galaxy_2Alex> ??> MechaHero29 bot
#811 [05:36] <Absol> MechaHero29: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#812 [05:37] <MechaHero29> k..
#813 [05:37] <Galaxy_2Alex> chloe, Contact Microsoft Billing Support with your redeem code: https://support.microsoft.com/en-us/contactus?wa=wsignin1.0
#814 [05:37] <chloe> ok
#815 [05:37] <Galaxy_2Alex> nL_BT, Remove IObit, and try again.
#816 [05:37] <MechaHero29> so I got a problem with minecraft windows 10 edition I've seen the website that absol just sent goo.gl/xFK35K I tried opening it, it took me to the website were I can download the minecraft windows 10 edition
#817 [05:38] <MechaHero29> the problem is at the end of the download I get an error code
#818 [05:38] <Galaxy_2Alex> MechaHero29, Press "Win + R", and type in "WSReset.exe", then press "Ok", then try agin
#819 [05:38] <MechaHero29>
#820 [05:38] <MechaHero29> k alex
#821 [05:38] <nL_BT> why would it make a difference? It's been fine in the past
#822 [05:38] <Galaxy_2Alex> ??> nL_BT tools/hjt
#823 [05:38] <Absol> nL_BT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#824 [05:39] <Absol> nL_BT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#825 [05:39] <Galaxy_2Alex> nL_BT, Long way then, please follow the instructions from Absol.
#826 [05:39] <MechaHero29> hey Galaxy_2Alex I tried what u told me to, it didnt work :(
#827 [05:39] <nL_BT> um the website is blocked lol
#828 [05:39] <Galaxy_2Alex> MechaHero29, Restart your PC, and try again.
#829 [05:39] <Galaxy_2Alex> nL_BT, ...oohh yes, hold on, let me find an alternative...
#830 [05:40] <MechaHero29> Ok alex if it didnt work I will come back :)
#831 [05:40] <nL_BT> thank you
#832 [05:40] * imMattUK [imMattUK@notlogged] has joined #minecrafthelp
#833 [05:40] <MechaHero29> thx for the help though :3
#834 [05:40] * dfdfd [dfdfd@notlogged] has joined #minecrafthelp
#835 [05:40] <chloe> can i choose to email the microsoft team?
#836 [05:40] * xXTh3FatR4tXx [xXTh3FatR4tXx@notlogged] has quit. (Ping timeout: 204 seconds)
#837 [05:40] <dfdfd> any 1 here can help me ?
#838 [05:41] <Galaxy_2Alex> chloe, https://support.microsoft.com/en-us/contactus?wa=wsignin1.0# > Accounts & Billing
#839 [05:41] <mcpcfanc> dfdfd, please be more specific about what you need.
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#841 [05:41] * Dark_ [Dark_@notlogged] has quit. (Client Quit)
#842 [05:41] <Galaxy_2Alex> ??> dfdfd scold/pm
#843 [05:41] <Absol> dfdfd: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#844 [05:41] * Dark_ [Dark_@notlogged] has joined #minecrafthelp
#845 [05:41] <chloe> what do i click after that?
#846 [05:41] <Galaxy_2Alex> nL_BT, Excuse me, use this link instead: http://www.bleepingcomputer.com/download/hijackthis/
#847 [05:42] * MattOfflineMc is now known as MattMc
#848 [05:42] <Galaxy_2Alex> chloe, The last one.
#849 [05:42] <chloe> ok
#850 [05:42] <Dark_> hola
#851 [05:42] <Galaxy_2Alex> ??> dfdfd scold/pm
#852 [05:42] <Absol> dfdfd: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#853 [05:42] <Dark_> hi
#854 [05:42] <Galaxy_2Alex> Dark_, Hello.
#855 [05:42] <chloe> and then?
#856 [05:42] <Dark_> i need help for uninstall Intel in Windows10
#857 [05:42] * mcpcfanc is now known as AFKmcpcfanc
#858 [05:43] <Galaxy_2Alex> Dark_, Do you have a link to your DxDiag?
#859 [05:43] <Dark_> what is DxDiag?
#860 [05:43] <Galaxy_2Alex> ??> Dark_ win/dxdiag
#861 [05:43] <Absol> Dark_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#862 [05:44] <Dark_> ok
#863 [05:44] <Dark_> tnx
#864 [05:44] <Galaxy_2Alex> chloe, Sorry, I don't know.
#865 [05:45] <Dark_> as I access that folder? (translate by google)
#866 [05:46] <nL_BT> http://paste.ubuntu.com/12020022/
#867 [05:46] * AFKmcpcfanc is now known as mcpcfanc
#868 [05:47] <Dark_> in Ubuntu can't dowload minecraft
#869 [05:47] <Dark_> i'm usong windows, no ubuntu
#870 [05:47] <Dark_> i'm usong windows, no ubuntu
#871 [05:48] * mcpcfanc [mcpcfanc@notlogged] has left #minecrafthelp
#872 [05:48] <Galaxy_2Alex> Dark_, It doesn't matter, you can still use paste.ubuntu.com
#873 [05:49] <Galaxy_2Alex> ??> nL_BT av/adwcleaner
#874 [05:49] * MrMcJohnny [MrMcJohnny@notlogged] has joined #minecrafthelp
#875 [05:49] <Absol> nL_BT: ADWCleaner is an utility to clean a PC which is infested with malware.
#876 [05:49] <Absol> nL_BT: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#877 [05:49] <dfdfd> galaxy you have the prodcut number ?
#878 [05:49] <dfdfd> that i gived yesterdau
#879 [05:49] * nL_BT [nL_BT@notlogged] has quit. (Ping timeout: 204 seconds)
#880 [05:49] * Sammyvsparks [Sammyvsparks@notlogged] has quit. (Quit: Leaving)
#881 [05:50] <Galaxy_2Alex> dfdfd, No, please put it in again.
#882 [05:50] * Dark_ [Dark_@notlogged] has quit. (Quit: Web client closed)
#883 [05:50] <dfdfd> kk
#884 [05:50] * MrMcJohnny [MrMcJohnny@notlogged] has quit. (Client Quit)
#885 [05:52] <dfdfd> fgalaxy
#886 [05:52] <dfdfd> galaxy
#887 [05:52] <dfdfd> 'taker'
#888 [05:52] <dfdfd> take
#889 [05:52] <dfdfd> http://paste.ubuntu.com/12020067/
#890 [05:53] * nL_BT [nL_BT@notlogged] has joined #minecrafthelp
#891 [05:53] <dfdfd> and the prucut number is : F9G14EA#ABV
#892 [05:53] <nL_BT> Hi, I posted the link and then had to restart my pc
#893 [05:54] <Galaxy_2Alex> ??> nL_BT av/adwcleaner
#894 [05:54] <Absol> nL_BT: ADWCleaner is an utility to clean a PC which is infested with malware.
#895 [05:54] <Absol> nL_BT: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#896 [05:54] * maciek250 [maciek250@notlogged] has joined #minecrafthelp
#897 [05:54] <dfdfd> galaxy you here ?
#898 [05:55] <Galaxy_2Alex> dfdfd, I'm still trying to find something.
#899 [05:55] <dfdfd> kk
#900 [05:55] <Galaxy_2Alex> dfdfd, Did you try the driver I gave you yesterday?
#901 [05:55] <nL_BT> I've already done that
#902 [05:55] * MechaHero29 [MechaHero29@notlogged] has joined #minecrafthelp
#903 [05:55] <dfdfd> yes
#904 [05:55] <Galaxy_2Alex> nL_BT, Okay, first off: Having mutliple AV programs is just straight wrong.
#905 [05:56] <Galaxy_2Alex> dfdfd, Did you actually install it, not just downloaded it?
#906 [05:56] * maciek250 [maciek250@notlogged] has quit. (Client Quit)
#907 [05:56] * Zyferus [Zyferus@notlogged] has quit. (Read error: Connection reset by peer)
#908 [05:56] <dfdfd> itstyes
#909 [05:56] <dfdfd> yes
#910 [05:56] <dfdfd> and installed
#911 [05:56] <MechaHero29> Hey Alex
#912 [05:56] <Galaxy_2Alex> ??> dfdfd win/update
#913 [05:56] <Absol> dfdfd: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#914 [05:56] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#915 [05:56] <MechaHero29> I tried restarting still didnt work
#916 [05:56] * Akezhan [Akezhan@notlogged] has joined #minecrafthelp
#917 [05:56] <dfdfd> i donot updare my windows
#918 [05:56] * mindkeep [mindkeep@notlogged] has quit. (Ping timeout: 202 seconds)
#919 [05:56] <dfdfd> i donot updade my windowas
#920 [05:56] <Galaxy_2Alex> dfdfd, You have to though.
#921 [05:57] <dfdfd> ok but there is no updates
#922 [05:57] <dfdfd> where i can find updates
#923 [05:57] <Galaxy_2Alex> dfdfd, Click on "Check for updates"
#924 [05:57] * Conor [Conor@notlogged] has joined #minecrafthelp
#925 [05:57] <dfdfd> i installed my windows 10 yesterday
#926 [05:57] <MechaHero29> Galaxy_2Alex I tried restarting then pressed win + r typed in WSReset.exe pressed ok then tried reinstalling minecraft still didnt work
#927 [05:57] * Akezhan [Akezhan@notlogged] has quit. (Client Quit)
#928 [05:58] * nL_BT [nL_BT@notlogged] has quit. (Client Quit)
#929 [05:58] <MechaHero29> same code :/
#930 [05:58] <Galaxy_2Alex> ??> MechaHero29 win/dxdiag+
#931 [05:58] <dfdfd> in pc sttings ?
#932 [05:58] <Galaxy_2Alex> ??> MechaHero29 win/dxdiag
#933 [05:58] <Absol> MechaHero29: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#934 [05:58] <Galaxy_2Alex> dfdfd, Absol gave you the information.
#935 [05:58] * Conor [Conor@notlogged] has quit. (Client Quit)
#936 [05:58] <MechaHero29> oke
#937 [05:58] <Galaxy_2Alex> ??> dfdfd win/update
#938 [05:58] <Absol> dfdfd: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#939 [05:58] <dfdfd> kk
#940 [06:00] <dfdfd> galaxy its says no update found
#941 [06:00] <dfdfd> im using cracked windows 10
#942 [06:00] <Galaxy_2Alex> dfdfd, We do not assist with pirated products.
#943 [06:00] <Galaxy_2Alex> dfdfd, Sorry.
#944 [06:01] <dfdfd> i donotloaded from microsoft the windows 10 setup
#945 [06:01] * chloe [chloe@notlogged] has quit. (Quit: Web client closed)
#946 [06:01] * DerpHerpington [DerpHerpington@notlogged] has joined #minecrafthelp
#947 [06:01] <dfdfd> its oreginal ?
#948 [06:01] <Galaxy_2Alex> dfdfd, You just said it's cracked.
#949 [06:01] <dfdfd> but
#950 [06:02] <MechaHero29> Galaxy what shall I put in Syntax in http://paste.ubuntu.com/
#951 [06:02] <dfdfd> i donot know i downloaded from microsoft
#952 [06:02] <Galaxy_2Alex> dfdfd, Oh, you did a clean install without updating first?
#953 [06:02] <Galaxy_2Alex> MechaHero29, Doesn't matter.
#954 [06:02] <dfdfd> yes
#955 [06:02] * LA [LA@notlogged] has joined #minecrafthelp
#956 [06:02] <LA> Minecraft keeps crashing, newly installed
#957 [06:02] <Galaxy_2Alex> dfdfd, For Windows Update to work, you need a genuine copy of Windows.
#958 [06:02] <DerpHerpington> I'm having the pixel format issue (putting into fullscreen crashes the game) however I check my intel HD graphics and it says they're up-to-date. Help?
#959 [06:02] <stupid3700> dfdfd, do you have a genuine copy of windows 10?
#960 [06:02] <dfdfd> no
#961 [06:02] <Galaxy_2Alex> ??> LA launcher/game-output
#962 [06:02] <Absol> LA: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#963 [06:02] <Absol> LA: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#964 [06:02] <Galaxy_2Alex> DerpHerpington, Do you have a link to your DxDiag? If so, please give us the link to your DxDiag.
#965 [06:02] <MechaHero29> in the DxDiag note pad u want everything or just specific things?
#966 [06:03] <dfdfd> i just downloaded from microsoft the setup
#967 [06:03] <Galaxy_2Alex> MechaHero29, Everything.
#968 [06:03] <MechaHero29> oke
#969 [06:03] <dfdfd> from this link wait
#970 [06:03] <DerpHerpington> Galaxy_2alex I know how to access the dxdiag but how would I send a link?
#971 [06:03] <Galaxy_2Alex> ??> DerpHerpington win/dxdiag
#972 [06:03] <Absol> DerpHerpington: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#973 [06:03] <LA> http://paste.ubuntu.com/12020121/
#974 [06:03] * mindkeep [mindkeep@notlogged] has joined #minecrafthelp
#975 [06:04] <Galaxy_2Alex> ??> LA win/dxdiag
#976 [06:04] <dfdfd> http://download.microsoft.com/download/1/C/8/1C8BAF5C-9B7E-44FB-A90A-F58590B5DF7B/v2.0/MediaCreationToolx64.exe from this link the setup
#977 [06:04] <Absol> LA: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#978 [06:04] <MechaHero29> Alex here is the website http://paste.ubuntu.com/12020122/
#979 [06:04] <stupid3700> dfdfd, right, so you are using a genuine copy of Windows 10?
#980 [06:05] <Galaxy_2Alex> MechaHero29, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/87791/en-us
#981 [06:05] <MechaHero29> okay
#982 [06:05] <dfdfd> yes i think
#983 [06:05] <dfdfd> my english is bad
#984 [06:06] <LA> http://paste.ubuntu.com/12020130/
#985 [06:06] <Galaxy_2Alex> LA, One moment
#986 [06:06] <MechaHero29> okay Alex it's downloading I will tell u when it is done
#987 [06:06] <Galaxy_2Alex> LA, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/82467/en-us
#988 [06:06] <dfdfd> i install this deiver ?
#989 [06:07] <Galaxy_2Alex> dfdfd, Only messages starting with your name are for you.
#990 [06:07] <dfdfd> oh okay
#991 [06:07] <Galaxy_2Alex> dfdfd, Right, let's try something.
#992 [06:08] <dfdfd> kay
#993 [06:08] <DerpHerpington> Galazy_2Alex here is a link to my DxDiag http://paste.ubuntu.com/12020138/
#994 [06:08] <dfdfd> i just installed the windows with out updates
#995 [06:08] <Galaxy_2Alex> dfdfd, Press "Win + R", enter "devmgmt.msc" and press Enter.
#996 [06:09] <dfdfd> its device manger
#997 [06:09] <dfdfd> okay
#998 [06:09] <dfdfd> opnned
#999 [06:10] <dfdfd> hello
#1000 [06:10] <dfdfd> you here ?
#1001 [06:10] <MechaHero29> well.. I am here =3
#1002 [06:10] <dfdfd> not talking to you
#1003 [06:10] <MechaHero29> I dont think that alex left maybe he is doing something
#1004 [06:10] <Galaxy_2Alex> dfdfd, Then select "Display Adapters" (http://i.imgur.com/ucZh8M4.png) and right click on the Intel one, and press the first option.
#1005 [06:11] <Galaxy_2Alex> dfdfd, Then select the second option, then browse for the folder where your driver is located (Downloads folder most likely), and press Next.
#1006 [06:11] <DerpHerpington> Galaxy_2Alex spelt your name incorrectly - here is my DxDiag http://paste.ubuntu.com/12020138/
#1007 [06:11] <MechaHero29> Glaxay Alex, sry if we put pressure on u, I know how hard it is ti helpout 2 at a time.
#1008 [06:11] <dfdfd> i only have microsoft basic desplay
#1009 [06:12] <dfdfd> i only have microsoft basic desplay apter
#1010 [06:12] <Galaxy_2Alex> dfdfd, Select that then.
#1011 [06:12] <dfdfd> okay
#1012 [06:12] <dfdfd> and ?
#1013 [06:13] * wtfmatheus3 [wtfmatheus3@notlogged] has joined #minecrafthelp
#1014 [06:13] <dfdfd> its need to update
#1015 [06:13] * wtfmatheus3 [wtfmatheus3@notlogged] has quit. (Client Quit)
#1016 [06:13] <dfdfd> the driver need update
#1017 [06:13] <MechaHero29> Welcome matheus =)
#1018 [06:14] <dfdfd> Galaxy_2Alex . the driver need to update
#1019 [06:14] <Galaxy_2Alex> dfdfd, Yes, rightclick it and press the first button, then do what I said before.
#1020 [06:14] <dfdfd> okay
#1021 [06:15] <MechaHero29> Galaxy_Alex2, shall I perform a clean instalation and restore NIVDIA settings to normal?
#1022 [06:15] <Galaxy_2Alex> MechaHero29, Yes.
#1023 [06:15] <MechaHero29> oke
#1024 [06:15] <dfdfd> Galaxy_2Alex, driver details ?
#1025 [06:16] <MechaHero29> okay it is removing the old stuff and downloading..
#1026 [06:16] <Galaxy_2Alex> dfdfd, Sorry?
#1027 [06:16] <dfdfd> Galaxy_2Alex, driver details ?
#1028 [06:16] <MechaHero29> Galaxy_2Alex brb I have to restart for the instalation
#1029 [06:16] <Galaxy_2Alex> dfdfd, It should be the driver you downloaded.
#1030 [06:16] * diamondsword_2_0 [diamondsword_2_0@notlogged] has joined #minecrafthelp
#1031 [06:17] <dfdfd> galaxy
#1032 [06:17] <diamondsword_2_0> There is a slight bug in snapshop 15w32a
#1033 [06:17] <dfdfd> do you have team viewr ?
#1034 [06:17] <Galaxy_2Alex> diamondsword_2_0, We do not support Snapshots.
#1035 [06:18] <diamondsword_2_0> Whenever I... okay where do I go to report snapshot bugs?
#1036 [06:18] <Galaxy_2Alex> dfdfd, Yes.
#1037 [06:18] <Galaxy_2Alex> ??> dfdfd tools/teamviewer/send-info
#1038 [06:18] <Absol> dfdfd: After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#1039 [06:18] <dfdfd> can you connect to my device ?
#1040 [06:18] <Galaxy_2Alex> diamondsword_2_0, On the bug tracker.
#1041 [06:18] * diamondsword_2_0 [diamondsword_2_0@notlogged] has quit. (Client Quit)
#1042 [06:19] <dfdfd> id:536 969 552
#1043 [06:19] <dfdfd> pass:f131mm
#1044 [06:19] <stupid3700> Saying that in a public channel is a bad idea.
#1045 [06:19] <Jake_Evans> *le sigh*
#1046 [06:20] <stupid3700> I advise generating a new password
#1047 [06:20] <Galaxy_2Alex> dfdfd, Change your teamviewer stuff, and sent it to me in a PM like you were told to.
#1048 [06:20] * MechaHero29 [MechaHero29@notlogged] has quit. (Ping timeout: 204 seconds)
#1049 [06:20] <DerpHerpington> I'm having the pixel format issue (putting into fullscreen crashes the game) however I check my intel HD graphics and it says they're up-to-date.
#1050 [06:21] <DerpHerpington> here is my dxdiag: http://paste.ubuntu.com/12020138/
#1051 [06:21] <Galaxy_2Alex> DerpHerpington, Oh sorry, I missed yours.
#1052 [06:21] <DerpHerpington> that's alright
#1053 [06:23] * LA [LA@notlogged] has quit. (Quit: Web client closed)
#1054 [06:23] * MechaHero29 [MechaHero29@notlogged] has joined #minecrafthelp
#1055 [06:24] * MechaHero29_ [MechaHero29_@notlogged] has joined #minecrafthelp
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#1058 [06:24] <MechaHero29_> I think I have to restart again brb
#1059 [06:24] <Galaxy_2Alex> ??> DerpHerpington win/update
#1060 [06:24] <Absol> DerpHerpington: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1061 [06:25] * HyperCamel [HyperCamel@notlogged] has joined #minecrafthelp
#1062 [06:25] <Galaxy_2Alex> dfdfd, Sorry, there is nothing we can do for you. Please try to contact HP, maybe they can offer you help, we did everything we could.
#1063 [06:25] <dfdfd> k
#1064 [06:25] <DerpHerpington> Absol How would I find my settings?
#1065 [06:25] <dfdfd> i can downrage to windown 8 again /
#1066 [06:25] <dfdfd> i can downrage to windown 8 again /?
#1067 [06:26] <Galaxy_2Alex> dfdfd, That may work, yes.
#1068 [06:26] <dfdfd> but
#1069 [06:26] <Galaxy_2Alex> DerpHerpington, Press your start button.
#1070 [06:26] <DerpHerpington> Still getting used to windows 10 - thank you
#1071 [06:26] * MechaHero29 [MechaHero29@notlogged] has quit. (Ping timeout: 204 seconds)
#1072 [06:26] <dfdfd> there is no way to fix minecraft ?
#1073 [06:27] <dfdfd> there is no way to fix minecraft ? in windows 10
#1074 [06:27] <Galaxy_2Alex> dfdfd, Contact HP, or downgrade to what you previously had.
#1075 [06:27] <dfdfd> can you give me link to hp support ?
#1076 [06:27] <Galaxy_2Alex> dfdfd, support.hp.com
#1077 [06:27] <DerpHerpington> Absol It does appear that there are no available updates
#1078 [06:28] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#1079 [06:28] <Galaxy_2Alex> DerpHerpington, Have you checked for new updates?
#1080 [06:28] * MechaHero29_ [MechaHero29_@notlogged] has quit. (Ping timeout: 204 seconds)
#1081 [06:29] <DerpHerpington> Okay, there is KB3074678, 4686, and 1424
#1082 [06:29] <DerpHerpington> Currently downloading
#1083 [06:29] <DerpHerpington> that last one as 3081424 sorry
#1084 [06:32] * MechaHero29 [MechaHero29@notlogged] has joined #minecrafthelp
#1085 [06:33] <DerpHerpington> Okay
#1086 [06:33] <DerpHerpington> I'll update my system now and come back here if the issue isn't resolved
#1087 [06:33] <DerpHerpington> Be back in a bit.
#1088 [06:33] <DerpHerpington> I would like to thank you for excellent tech support
#1089 [06:33] * DerpHerpington [DerpHerpington@notlogged] has quit. (Quit: Web client closed)
#1090 [06:33] <MechaHero29> Hello is Galaxy_2Alex still here?
#1091 [06:34] * Versions [Versions@notlogged] has joined #minecrafthelp
#1092 [06:34] <Galaxy_2Alex> MechaHero29, A bit.
#1093 [06:34] <Versions> I need help, I cant login
#1094 [06:34] <Versions> It says
#1095 [06:34] <Versions> Please make sure that you are online and Minecraft isn't blocked
#1096 [06:34] <MechaHero29> well.. I downloaded Nivdia for windows 10 like u told me to, but still I get that code 0x80070002
#1097 [06:35] <Versions> (UnknownHostException : authserver.mojang.com)
#1098 [06:35] <MechaHero29> Take ur time Alex
#1099 [06:35] <Versions> It doesn't let me login and I get that
#1100 [06:36] <MechaHero29> Versions, I think Galaxy_2Alex is the only online staff in here and he looks busy :/
#1101 [06:36] <HyperCamel> I can help resolve issues if it gets too busy, I am just stalking the chat, I technically am staff :D
#1102 [06:36] <Versions> Can you help me HyperCamel
#1103 [06:36] <Andrio> That's an interesting definition of 'staff'.
#1104 [06:36] <Versions> Can you help me HyperCamel then
#1105 [06:37] <HyperCamel> Haha, well, not exactly staff, but a highly regarded volunteer
#1106 [06:37] * colonelR [colonelR@notlogged] has joined #minecrafthelp
#1107 [06:38] <Versions> Someone help me please
#1108 [06:39] * FruityPineapplee [FruityPineapplee@notlogged] has joined #minecrafthelp
#1109 [06:39] <Andrio> Versions, can you open a command prompt?
#1110 [06:39] <FruityPineapplee> hello i have some problems with the windows 10 minecraft beta
#1111 [06:40] * FruityPineapplee [FruityPineapplee@notlogged] has quit. (Client Quit)
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#1113 [06:40] * dfdfd [dfdfd@notlogged] has quit. (Ping timeout: 204 seconds)
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#1115 [06:41] <MechaHero29> Galaxy still busy?
#1116 [06:41] * Kimathy999 [Kimathy999@notlogged] has quit. (Client Quit)
#1117 [06:41] <Versions> Andrio
#1118 [06:41] <Versions> I can
#1119 [06:41] <Versions> I can open a command prompt
#1120 [06:42] <HyperCamel> FruityPineapplee: Do you have a DxDiag?
#1121 [06:42] <Andrio> ok
#1122 [06:42] <Versions> Run as Administrator?
#1123 [06:42] <Andrio> Versions, enter ipconfig /flushdns
#1124 [06:42] <Andrio> You don't need admin mode
#1125 [06:42] <Versions> k
#1126 [06:42] <HyperCamel> Oh, Fruity left...
#1127 [06:42] <Amy_Bae> My minecraft keeps shutting down becasue we updated up to windows 10 it says drivers were not updated how to a fix this?
#1128 [06:42] <Versions> It says:
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#1131 [06:42] <colonelR> Could someone help me; I get the "Pixel format Not accelerated" error, i followed the instructions (http://hopper.minecraft.net/help/pixel-format-not-accelerated/#win) but when i use the auto detector it tells me it didnt find anything,(ATM/ATI) and when i try to install the update anyway it tells me its aleady installed...
#1132 [06:42] <Amy_Bae> http://paste.ubuntu.com/12020317/
#1133 [06:42] * DerpHerpington [DerpHerpington@notlogged] has joined #minecrafthelp
#1134 [06:43] <Versions> Andrio
#1135 [06:43] <Versions> It says:
#1136 [06:43] <Versions> Successfully flushed the dns resolver cache
#1137 [06:43] <Andrio> ok
#1138 [06:43] <HyperCamel> Amy_Bae: That is not a valid DxDiag
#1139 [06:43] <Versions> Now what?
#1140 [06:43] <Andrio> ??> colonelR win/DXDiag
#1141 [06:43] <Absol> colonelR: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1142 [06:43] <Versions> now what andrio
#1143 [06:43] <Andrio> Versions, can you access authserver.mojang.com now?
#1144 [06:43] <Amy_Bae> http://paste.ubuntu.com/12020317/
#1145 [06:43] <Versions> let me see
#1146 [06:43] <colonelR> one sec andrio
#1147 [06:44] <HyperCamel> Amy_Bae: Follow Absol's instructions
#1148 [06:44] * xxnabuz_nabuxx [xxnabuz_nabuxx@notlogged] has joined #minecrafthelp
#1149 [06:44] <DerpHerpington> Back - I can play the game in fullscreen however when I press f11 to toggle fullscreen on the game crashes
#1150 [06:44] <Versions> nope andrio
#1151 [06:44] <Versions> I can't
#1152 [06:44] <Versions> Same error
#1153 [06:44] <colonelR> absol http://paste.ubuntu.com/12020350/
#1154 [06:44] <colonelR> *andrio
#1155 [06:44] <Versions> I added Minecraft to Windows Firewall but still I get the same error
#1156 [06:44] <Versions> and java
#1157 [06:45] <Versions> now waht?
#1158 [06:45] <Versions> now what?
#1159 [06:45] <Amy_Bae> im really confused i just want my minecraft fixed
#1160 [06:45] <colonelR> derhington you should try the "toggle fullscreen" button in the options menu
#1161 [06:45] <Andrio> ??> Versions error/cant-connect/DNS
#1162 [06:45] <Absol> Versions: If you can't log into Minecraft, your DNS server (usually provided by your ISP) may not have the correct information about Mojang's servers. We recommend switching to Google Public DNS to resolve this issue.
#1163 [06:45] <Absol> Versions: Steps here: https://developers.google.com/speed/public-dns/docs/using
#1164 [06:46] <DerpHerpington> Tested - Pressing FULLSCREEN crashes the game as well
#1165 [06:46] <Andrio> colonelR, see http://www.minecraftforum.net/topic/2362641-windows-8-lack-of-updated-graphics-drivers-solved/#entry28630173.
#1166 [06:46] <HyperCamel> This is a download for your driver ColonelR http://www.driverscape.com/download/ati-radeon-hd-4550
#1167 [06:47] <DerpHerpington> Where are the minecraft options.txt or whatever located? I'll try a temporary fix
#1168 [06:47] <Versions> ugh im confused
#1169 [06:48] <Amy_Bae> we updated to windows 10 yesterday and now its saying drivers have not been updated and will no longer allow me to play minecraft
#1170 [06:48] <HyperCamel> In %appdata%-->.minecraft
#1171 [06:48] <Andrio> Versions, about what?
#1172 [06:48] <HyperCamel> Amy_Bae: We need a complete DxDiag to resolve your issues
#1173 [06:48] <HyperCamel> ??> Amy_Bae win/dxdiag
#1174 [06:48] <Absol> Amy_Bae: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1175 [06:49] <MechaHero29> I will ome back l8r
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#1177 [06:49] <Amy_Bae> ------------------
#1178 [06:50] <Amy_Bae> what is that?
#1179 [06:50] <Amy_Bae> do you need a link?
#1180 [06:50] <DerpHerpington> amy use ubuntu pastebin
#1181 [06:50] <DerpHerpington> to paste it in
#1182 [06:50] <Versions> If I use google public dns, will it mess up my router configuration and stuff?
#1183 [06:51] <HyperCamel> ??< Amy_Bae paste
#1184 [06:51] <Amy_Bae> paste what?
#1185 [06:51] <HyperCamel> ??> Amy_Bae paste
#1186 [06:51] <Absol> Amy_Bae: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1187 [06:51] <HyperCamel> Whoops sorry command fail
#1188 [06:51] <Amy_Bae> http://paste.ubuntu.com/12020317/
#1189 [06:52] <Versions> If I use google public dns, will it mess up my router configuration and stuff?
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#1192 [06:52] <Versions> Andrio
#1193 [06:52] <Versions> If I use google public dns, will it mess up my router configuration and stuff?
#1194 [06:52] * Andrio is now known as Guest60173
#1195 [06:52] <Versions> If I use google public dns, will it mess up my router configuration and stuff?
#1196 [06:53] <Guest60173> Versions, no; you don't need to touch the router.
#1197 [06:53] <Guest60173> And you can change it back easily.
#1198 [06:53] * Guest60173 is now known as Andrio
#1199 [06:54] <Amy_Bae> http://paste.ubuntu.com/12020317/ here is my problem, we followed the insructions and it says to gove you this so you can help me in.
#1200 [06:54] <HyperCamel> Amy_Bae: This is NOT your full DxDiag
#1201 [06:54] <GreyVulpine> Amy_Bae - That dxdiag is incomplete. Please recopy and repost it to paste.ubuntu.com
#1202 [06:54] <Amy_Bae> waht do i do to get full
#1203 [06:55] <GreyVulpine> Amy_Bae - Select all the text in the file
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#1205 [06:56] <Versions_> Andrioi]#
#1206 [06:56] <Versions_> Andrio
#1207 [06:56] <Versions_> I followed the Google DNS steps
#1208 [06:56] <Versions_> and I still can't login
#1209 [06:56] <Andrio> Hm
#1210 [06:57] <GreyVulpine> Ping authserver.mojang.com
#1211 [06:57] <GreyVulpine> Give us the IP address it returns
#1212 [06:57] <Versions_> Do I type that in cmd
#1213 [06:57] <GreyVulpine> Yes.
#1214 [06:57] <Amy_Bae> right here we go http://paste.ubuntu.com/12020412/
#1215 [06:58] <GreyVulpine> Amy_Bae - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1216 [06:58] <Versions_> IP that I got: 23.23.150.183
#1217 [06:58] * Versions [Versions@notlogged] has quit. (Ping timeout: 204 seconds)
#1218 [06:58] <Versions_> sd
#1219 [06:58] <Versions_> UH
#1220 [06:58] <Versions_> What happened
#1221 [06:58] <GreyVulpine> Versions_ - Your clone died.
#1222 [06:59] <Versions_> ok i gave you the ip
#1223 [06:59] <Versions_> now what
#1224 [06:59] <GreyVulpine> Versions_ - Wait one, confirming that one works.
#1225 [06:59] <Versions_> Wait one?
#1226 [06:59] <Amy_Bae> are you sure there is noyhing else you can do ?
#1227 [06:59] <GreyVulpine> Wait one minute please.
#1228 [06:59] <Versions_> oh
#1229 [07:00] <GreyVulpine> Amy_Bae - There is absolutely nothing we can do about the intel 4 series video chipset not having any drivers from Intel for Windows 10
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#1232 [07:00] <Versions> WTF
#1233 [07:00] <Versions> I suddenly have a virus
#1234 [07:00] <Versions> Green circle and green arrow ads
#1235 [07:00] <Versions> wtf
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#1237 [07:01] <Versions> Its displaying all over this page
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#1239 [07:01] <Versions> Wow
#1240 [07:01] <GreyVulpine> Uh, what?
#1241 [07:01] <Versions> When I relogged in this chat
#1242 [07:01] <Versions> I suddenly got this green circle and green arrow ads
#1243 [07:01] <Versions> Like
#1244 [07:01] <Versions> Let me screenshot it
#1245 [07:02] <Amy_Bae> well the windows 10 has been due to ome out for a while now i would of thought minecraft would of prepared for this update ?
#1246 [07:02] <GreyVulpine> Amy_Bae - It's not Minecraft or Windows. It's Intel, not releasing any updated drivers for their aging Intel 4 series video chipset.
#1247 [07:03] <Amy_Bae> and will they be releasing any updates ?
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#1249 [07:03] <GreyVulpine> Amy_Bae - I don't believe so. They haven't released any since Windows 7
#1250 [07:04] <Amy_Bae> ok thanks for your help
#1251 [07:04] <GreyVulpine> Versions - Looks like that IP address is valid for authserver.mojang.com -- I would recommend looking into your security software or other programs that may be blocking minecraft from communicating correctly
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#1260 [07:07] <mf1231> Hello! I need some help
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#1263 [07:09] <mf1231> My friend his minecraft isn't working. When he starts minecraft.exe simply nothing happends. His .minecraft folder stays empty, and there are no logs created. His antivirus isn't the problem (already tried to disable it, didn't work) and he has java installed. He uses Windows 7 on mac.
#1264 [07:11] <mf1231> My friend his minecraft isn't working. When he starts minecraft.exe simply nothing happends. His .minecraft folder stays empty, and there are no logs created. His antivirus isn't the problem (already tried to disable it, didn't work) and he has java installed. He uses Windows 7 on mac.
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#1268 [07:12] <HyperCamel> mf1231: Try reinstalling minecraft
#1269 [07:13] <mf1231> Already did. Didn't work.
#1270 [07:13] <HyperCamel> Hmmm
#1271 [07:14] <KwonShiYun> :/ anyone else having trouble logging into there account (launcher/minecraft.net/mojang) even though they are sure they have the right information?
#1272 [07:14] * Werty1204 [Werty1204@notlogged] has joined #minecrafthelp
#1273 [07:15] <GreyVulpine> KwonShiYun - typically happens when an account lockout occurs, usually due to somebody guessing their password incorrectly too many times
#1274 [07:15] <KwonShiYun> Hmm and how do we make it not a lock out....?
#1275 [07:16] <GreyVulpine> KwonShiYun - Wait 3 hours.
#1276 [07:16] <KwonShiYun> Alright would the lockout be by ip?
#1277 [07:16] <HyperCamel> ??> KwonShiYun login/throttle
#1278 [07:16] <Absol> KwonShiYun: Your login is being throttled, which will prevent you from logging in.
#1279 [07:16] <Absol> KwonShiYun: You will have to wait 3 hours without logging in for it to reset.
#1280 [07:17] <KwonShiYun> Ah alright I had a friend try out my information from there computer and there connection it worked fine for them which is how I was sure that i was typing the correct information
#1281 [07:17] <mf1231> So nobody knows what is the problem?
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#1283 [07:18] <KwonShiYun> What problem are you getting mf1231?
#1284 [07:18] <mf1231> My friend his minecraft isn't working. When he starts minecraft.exe simply nothing happends. His .minecraft folder stays empty, and there are no logs created. His antivirus isn't the problem (already tried to disable it, didn't work) and he has java installed. He uses Windows 7 on mac.
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#1287 [07:19] <KwonShiYun> huh weird he tried running it as admin?
#1288 [07:19] <GreyVulpine> "He uses Windows 7 on mac." -- Say that again?
#1289 [07:19] <HyperCamel> haha
#1290 [07:19] <mf1231> Already tried those things.
#1291 [07:19] <mf1231> Nothing works.
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#1293 [07:19] <GreyVulpine> Right then.
#1294 [07:20] <KwonShiYun> Why does he have windows 7 on a mac pc?
#1295 [07:20] * GreyVulpine shrugs.
#1295 [07:20] <HyperCamel> Um, okay...
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#1313 [07:47] <Thisismyname> Hello?
#1314 [07:48] * braqyaqn [braqyaqn@notlogged] has joined #minecrafthelp
#1315 [07:48] <Thisismyname> helllo???? anyone?
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#1324 [08:04] <Conor> hi guys every time i join any sever i get this internal exception: java.io.ioexception: an existing connection was forcibly closed by the remote host
#1325 [08:04] <Conor> i dont get what its means
#1326 [08:04] <Conor> oh yes i get lagged ou of the sever then is says that
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#1329 [08:07] <Conor> Hi guys i keep getting lagged out of every sever i join anf get this message what does it mean and what do i have to do
#1330 [08:07] <Conor> minecraft internal exception: java.io.ioexception: an existing connection was forcibly closed by the remote host
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#1334 [08:11] * austin_ [austin_@notlogged] has joined #minecrafthelp
#1335 [08:11] <austin_> hello?
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#1341 [08:12] <austin_> hello?
#1342 [08:13] <austin_> cobethethird?
#1343 [08:13] <austin_> cubethethird
#1344 [08:13] <austin_> hello?
#1345 [08:13] * NoelDarian07 [NoelDarian07@notlogged] has quit. (Client Quit)
#1346 [08:15] <austin_> can i get help?
#1347 [08:15] <austin_> i guess not
#1348 [08:15] <austin_> wow
#1349 [08:15] <austin_> im now talking to myself
#1350 [08:16] <austin_> .....
#1351 [08:16] <austin_> ..............
#1352 [08:16] <austin_> ...............................
#1353 [08:16] <austin_> .....................................................................
#1354 [08:16] <austin_> ............................................................................................
#1355 [08:16] <austin_> welp
#1356 [08:16] <austin_> HELLO?!
#1357 [08:17] * EnderBytes [EnderBytes@notlogged] has joined #minecrafthelp
#1358 [08:17] <EnderBytes> Uh hi
#1359 [08:17] <austin_> hi
#1360 [08:17] <EnderBytes> I can't log into minecraft, minecraft.net or mojang
#1361 [08:17] <austin_> welp
#1362 [08:17] <EnderBytes> I'm using the right email and password though
#1363 [08:17] <EnderBytes> :L
#1364 [08:17] <EnderBytes> My friend says I may have been hacked
#1365 [08:17] <austin_> i can tell u this u shouldent of came here
#1366 [08:17] <EnderBytes> But I don't believe her ._.
#1367 [08:17] <EnderBytes> Um why?
#1368 [08:18] * ETHAN [ETHAN@notlogged] has joined #minecrafthelp
#1369 [08:18] <austin_> because ive been sitting here for 7 min
#1370 [08:18] <austin_> sort of
#1371 [08:18] <EnderBytes> Oh
#1372 [08:18] <EnderBytes> That's not that long though
#1373 [08:18] <EnderBytes> lel
#1374 [08:18] <austin_> i know
#1375 [08:18] <austin_> im bored
#1376 [08:18] <EnderBytes> Anyways yeah
#1377 [08:18] <EnderBytes> I can log into the thing where it saves accounts
#1378 [08:19] <EnderBytes> But when I put in my username/email and my password it
#1379 [08:19] <EnderBytes> Ugh
#1380 [08:19] <EnderBytes> nvm
#1381 [08:19] <austin_> that happend to me!
#1382 [08:19] <austin_> but thats not y im here
#1383 [08:19] <ETHAN> anyone else cant play minecraft on windows 10 :/
#1384 [08:19] <austin_> da da da da da da da da da da da da da da da da
#1385 [08:20] <EnderBytes> ^ You might not have a good enough graphics card
#1386 [08:20] <austin_> me
#1387 [08:20] <EnderBytes> I saw something about it on the minecraft forums
#1388 [08:20] <austin_> no i dont have problems now
#1389 [08:20] <ETHAN> yeh mine is terrible
#1390 [08:20] <EnderBytes> http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2495939-10-pixel-format-not-accelerated#c3
#1391 [08:21] <austin_> i have a great graphics card
#1392 [08:21] <austin_> ya!
#1393 [08:21] <austin_> so
#1394 [08:21] <austin_> this has been fun
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#1396 [08:21] <austin_> and bye
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#1399 [08:22] <austin_> please god someone help ME!!!!!!!!!!!!!!
#1400 [08:22] <austin_> arg!
#1401 [08:23] <austin_> here we go again
#1402 [08:23] <austin_> 20 min of torcher
#1403 [08:23] <austin_> locked up in this webpage
#1404 [08:24] <austin_> waiting for just that 1 person that can finaly help me
#1405 [08:24] <austin_> plzplz
#1406 [08:24] <austin_> plz
#1407 [08:24] <austin_> plz
#1408 [08:24] <austin_> plz
#1409 [08:24] <austin_> plz
#1410 [08:24] * Absol kicked austin_ from #minecrafthelp (Reason: ustin_ :Stop spamming)
#1411 [08:25] * austin_ [austin_@notlogged] has joined #minecrafthelp
#1412 [08:25] <austin_> HELLO?!
#1413 [08:26] <austin_> wow
#1414 [08:26] <austin_> jusst great
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#1416 [08:28] <EnderBytes> Sorry I'm back.
#1417 [08:28] <EnderBytes> Wait you were kicked?
#1418 [08:28] <austin_> hi
#1419 [08:28] <EnderBytes> Does that mean there's someone here who can help us?
#1420 [08:28] <EnderBytes> :L
#1421 [08:28] <austin_> sort of dont worry about it
#1422 [08:28] <austin_> nope
#1423 [08:28] <EnderBytes> Ugh
#1424 [08:28] <austin_> still no 1
#1425 [08:29] <austin_> im a go 2 bed
#1426 [08:29] <austin_> brb
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#1428 [08:29] <EnderBytes> It's 8:30 AM
#1429 [08:29] <EnderBytes> xD
#1430 [08:29] <Joss> Yep
#1431 [08:29] * daniel28 [daniel28@notlogged] has joined #minecrafthelp
#1432 [08:29] <austin_> here its 9:30 am
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#1434 [08:30] <austin_> god can someone please HELP!@
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#1436 [08:30] <austin_> HELLLLLLLLLOOOOO!!!!!!!!!!!!!
#1437 [08:30] <daniel28> http://paste.ubuntu.com/12020912/
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#1439 [08:31] <Joss> What do you need help on?
#1440 [08:31] <daniel28> i can't play minecraft http://paste.ubuntu.com/12020912/
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#1442 [08:31] <austin_> i have a local host server
#1443 [08:31] <austin_> now i wanna invite my friends
#1444 [08:32] <austin_> preferibly 2 friends
#1445 [08:32] * IlKbir [IlKbir@notlogged] has quit. (Client Quit)
#1446 [08:32] * Kriss [Kriss@notlogged] has joined #minecrafthelp
#1447 [08:32] <austin_> now i need information that well i have right here
#1448 [08:32] * webrosc [webrosc@notlogged] has joined #minecrafthelp
#1449 [08:32] <EnderBytes> Oi Joss
#1450 [08:33] <daniel28> I can't play minecraft in my pc, I don't know why http://paste.ubuntu.com/12020912/
#1451 [08:33] <austin_> is any 1 even someone thats acctualy a minecraft SPECIAL HELPER
#1452 [08:33] <austin_> NO
#1453 [08:33] <austin_> NO
#1454 [08:33] <austin_> EH>
#1455 [08:33] <EnderBytes> http://i.imgur.com/XKcsJGf.png
#1456 [08:33] <EnderBytes> I can't login.
#1457 [08:33] <austin_> WTF
#1458 [08:33] <austin_> this is SO STUPID!!!!!!!!!!!!!!!!!!!
#1459 [08:33] <EnderBytes> Shut the fuck up
#1460 [08:33] * AuBot kicked EnderBytes from #minecrafthelp (Reason: nderBytes :Please keep it civil.)
#1461 [08:34] * EnderBytes [EnderBytes@notlogged] has joined #minecrafthelp
#1462 [08:34] <austin_> HOW ABOUT U
#1463 [08:34] <austin_> BECAUSE U JUST DID
#1464 [08:34] <EnderBytes> How about you calm your tats and learn how to spell.
#1465 [08:34] <EnderBytes> Wait patiently like the rest of us.
#1466 [08:34] <austin_> ur right on that note
#1467 [08:34] * daniel28 [daniel28@notlogged] has quit. (Quit: Web client closed)
#1468 [08:35] <austin_> ya ive been waiting in bed for like 10 minutes now
#1469 [08:35] <EnderBytes> OMG 10 MINUTES
#1470 [08:35] <EnderBytes> IT'S THE END OF THE WoRLD
#1471 [08:35] <austin_> f u
#1472 [08:35] <EnderBytes> Some of the people here have been waiting over an hour and they aren't complaining.
#1473 [08:35] <EnderBytes> So shut your mouth, small child.
#1474 [08:36] <Joss> Guys keep it civil someone will be here eventually
#1475 [08:36] <austin_> im the one ur calling a small child
#1476 [08:36] <EnderBytes> You're*
#1477 [08:36] <EnderBytes> I'm*
#1478 [08:36] <austin_> fu_ck you
#1479 [08:36] <EnderBytes> Keep it civil.
#1480 [08:36] <austin_> sure
#1481 [08:36] <EnderBytes> Small child.
#1482 [08:36] <austin_> yup
#1483 [08:37] <austin_> small di_ck
#1484 [08:37] <EnderBytes> LOL
#1485 [08:37] <Joss> Austin keep it civil
#1486 [08:37] <austin_> probably dont even have 1
#1487 [08:37] <EnderBytes> I don't see why people always talk about themselves.
#1488 [08:37] <EnderBytes> Is it a new fetish or something?
#1489 [08:37] <austin_> you know what i agree u r a small child
#1490 [08:37] <EnderBytes> I'm six feet tall.
#1491 [08:37] <austin_> COOL
#1492 [08:37] <EnderBytes> I don't necessarily consider that small.
#1493 [08:38] <austin_> ur the 1 that brought urself into this kid
#1494 [08:38] <EnderBytes> You're*
#1495 [08:38] <EnderBytes> One*
#1496 [08:38] <EnderBytes> Yourself*
#1497 [08:38] <EnderBytes> This, kid*
#1498 [08:38] <austin_> but ur BIG .... [LOL]
#1499 [08:39] <austin_> FaT ...... [LOL]
#1500 [08:39] <EnderBytes> Lol?
#1501 [08:39] <austin_> rly
#1502 [08:39] <austin_> rly
#1503 [08:39] <austin_> rly
#1504 [08:39] <austin_> laugh out loud
#1505 [08:39] <EnderBytes> Yes I'm fully aware that's what it means.
#1506 [08:39] <austin_> someone did'int go to highschool
#1507 [08:40] <EnderBytes> Someone hasn't gone to preschool.
#1508 [08:40] <Joss> -_-
#1509 [08:40] <austin_> i know u havent
#1510 [08:40] <EnderBytes> Even your insults are sad
#1511 [08:40] <Joss> -_-
#1512 [08:40] <EnderBytes> "Someone did'int go to highscool"
#1513 [08:40] <austin_> i know ur sad
#1514 [08:40] <EnderBytes> *can't spell*
#1515 [08:40] <austin_> think i care
#1516 [08:40] <EnderBytes> You should if you want to be successful in life.
#1517 [08:41] <austin_> god so hostile
#1518 [08:41] <EnderBytes> God isn't real.
#1519 [08:41] <Joss> Shut up guys kobody wants to see you rambling
#1520 [08:41] <Andrio> That'll do.
#1521 [08:41] <austin_> he dose
#1522 [08:41] <Andrio> austin_, install this driver: http://www.nvidia.es/download/driverResults.aspx/82851/es
#1523 [08:41] <austin_> y?
#1524 [08:41] <austin_> i did
#1525 [08:41] <EnderBytes> AAnywho.
#1526 [08:41] <Andrio> You did?
#1527 [08:42] <EnderBytes> Anywho*
#1528 [08:42] <austin_> yes
#1529 [08:42] <Andrio> The report says otherwise.
#1530 [08:42] <EnderBytes> Andrio are you our help
#1531 [08:42] <austin_> wow
#1532 [08:42] <Andrio> hm
#1533 [08:42] <Andrio> austin_, try restarting the computer, then, if you didn't already.
#1534 [08:42] <austin_> the people i talk to yesterday said different
#1535 [08:42] <EnderBytes> I can't login to minecraft, minecraft.net, or mojang, even though I'm using the correct username/email and password.
#1536 [08:42] <Andrio> EnderBytes, did you try to change the password?
#1537 [08:42] <EnderBytes> Yes.
#1538 [08:43] <Andrio> austin_, what did they tell you?
#1539 [08:43] <EnderBytes> I've switched it 3 times.
#1540 [08:43] <austin_> i need to be able to invite my friends to my localhost server
#1541 [08:43] <Andrio> EnderBytes, wait three hours and then try to log in again.
#1542 [08:43] * Rayo203 [Rayo203@notlogged] has joined #minecrafthelp
#1543 [08:43] * AleDestroy [AleDestroy@notlogged] has joined #minecrafthelp
#1544 [08:43] <EnderBytes> ._.
#1545 [08:43] * juancraft909087 [juancraft909087@notlogged] has joined #minecrafthelp
#1546 [08:43] <EnderBytes> http://i.imgur.com/XKcsJGf.png
#1547 [08:43] <EnderBytes> I'm using the correct info
#1548 [08:43] <Andrio> austin_, oh, never mind; I mixed you up with someone else.
#1549 [08:43] <austin_> they said i needed my brand and model number on my router
#1550 [08:43] <Andrio> austin_, localhost loops back to your computer; it only works on your computer.
#1551 [08:44] <EnderBytes> Austin do you know how to portforward?
#1552 [08:44] <Andrio> For other people outside your LAN to join, you need to set up port forwarding
#1553 [08:44] <Andrio> yeah.
#1554 [08:44] <austin_> thats what they said to do
#1555 [08:44] <EnderBytes> Yeah you need to portforward
#1556 [08:44] <Rayo203> Hello I got javalangnullpointexceptiongroup error message when I'm joining a server.I'm using Avira antivirus
#1557 [08:44] <Andrio> ??> EnderBytes login/throttle
#1558 [08:44] <Absol> EnderBytes: Your login is being throttled, which will prevent you from logging in.
#1559 [08:44] <EnderBytes> It's really simple actually.
#1560 [08:44] <Absol> EnderBytes: You will have to wait 3 hours without logging in for it to reset.
#1561 [08:44] <EnderBytes> Wht Andrio
#1562 [08:44] <EnderBytes> Oh okay
#1563 [08:44] <EnderBytes> Cri cri
#1564 [08:44] <EnderBytes> xD
#1565 [08:44] <austin_> so i cant invite my friends
#1566 [08:44] <austin_> so all this for nothing
#1567 [08:44] <EnderBytes> You can austin_
#1568 [08:45] <EnderBytes> No.
#1569 [08:45] <EnderBytes> You can invite them
#1570 [08:45] <austin_> k how
#1571 [08:45] <EnderBytes> You just need to portforward.
#1572 [08:45] <austin_> how?
#1573 [08:45] <Andrio> Rayo203, apparently Avira has been known to break Minecraft.
#1574 [08:45] <EnderBytes> https://www.youtube.com/watch?v=4BNn6IOy6uU
#1575 [08:45] <Rayo203> And what now ? :c
#1576 [08:45] <EnderBytes> That should help austin_
#1577 [08:45] <austin_> k
#1578 [08:45] <austin_> thx
#1579 [08:45] <EnderBytes> Np
#1580 [08:45] <austin_> sorry for arguing
#1581 [08:45] <Andrio> Rayo203, you might try removing it, and installing Avast instead
#1582 [08:46] <EnderBytes> Avast is safer ^
#1583 [08:46] <austin_> i did'int know
#1584 [08:46] <EnderBytes> Or MalwareBytes antivirus
#1585 [08:46] <Rayo203> alright I'll try it I'm searching for a solution for 2 weeks...
#1586 [08:46] <AleDestroy> Ok, I bought a minecraft account making about three years, I heard that now, with the Windows 10 free update minecraft users could download minecraft windows 10 edition, I redeem my code and it took me to a website where it said firts, download windows 10
#1587 [08:46] <EnderBytes> I've never heard of Avira
#1588 [08:46] <EnderBytes> So it's probably not safe
#1589 [08:47] <AleDestroy> so I downloaded it but
#1590 [08:47] <Andrio> I've used it before.
#1591 [08:47] * AleDestroy [AleDestroy@notlogged] has quit. (Client Quit)
#1592 [08:47] <Andrio> Though not recently.
#1593 [08:48] * Seems_L3g1t [Seems_L3g1t@notlogged] has joined #minecrafthelp
#1594 [08:48] <EnderBytes> Well bye
#1595 [08:48] <EnderBytes> Thanks for the help
#1596 [08:48] <Andrio> No problem...
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#1604 [08:54] <steveroost> The game will not start and it says: uh-oh the game has crashed!
#1605 [08:54] <Seems_L3g1t> hello, when i open the minecraft launcher it shows the loggin screen and when i fill it it shows: Sorry, but we couldn´t connect to our servers. Please make sure that you are online and that minecraft is not blocked (socketexeption: unrecognized windows sockets error: 10106: create)
#1606 [08:55] <steveroost> how do i unblock
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#1609 [08:58] <Andrio> Seems_L3g1t, what antimalware program do you have, if any?
#1610 [08:59] <Seems_L3g1t> i had avast but i unisntald it because people online were saying that was the problem
#1611 [09:00] <Andrio> Mhm
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#1626 [09:19] <HyperCamel> Anyone need any help?
#1627 [09:19] <Seems_L3g1t> hello, when i open the minecraft launcher it shows the loggin screen and when i fill it it shows: Sorry, but we couldn´t connect to our servers. Please make sure that you are online and that minecraft is not blocked (socketexeption: unrecognized windows sockets error: 10106: create)
#1628 [09:19] * Sawyer [Sawyer@notlogged] has quit. (Client Quit)
#1629 [09:20] <Seems_L3g1t> already uninstaled avast
#1630 [09:20] * Gavin2607 [Gavin2607@notlogged] has joined #minecrafthelp
#1631 [09:20] * Gavin2607 [Gavin2607@notlogged] has quit. (Client Quit)
#1632 [09:21] * imMattUK [imMattUK@notlogged] has quit. (Read error: Connection reset by peer)
#1633 [09:21] <HyperCamel> Okay, so you have no antiviruses installed, correct
#1634 [09:22] <Seems_L3g1t> i believe so
#1635 [09:22] * imMattUK [imMattUK@notlogged] has joined #minecrafthelp
#1636 [09:22] <HyperCamel> Okay, can you restart your router real quick?
#1637 [09:22] * Gavin2607 [Gavin2607@notlogged] has joined #minecrafthelp
#1638 [09:22] <Seems_L3g1t> im on windows 8.1 if that matters
#1639 [09:22] <Gavin2607> http://paste.ubuntu.com/12021307/
#1640 [09:22] <Seems_L3g1t> ok brb
#1641 [09:23] <CubeTheThird> Seems_L3g1t, can you open cmd as administrator?
#1642 [09:23] <Gavin2607> My mincraft has stopped working once i used windows ten due to graphics and i got this as my linik http://paste.ubuntu.com/12021307/
#1643 [09:23] * MechaHero29 [MechaHero29@notlogged] has joined #minecrafthelp
#1644 [09:24] <MechaHero29> Hello
#1645 [09:24] <CubeTheThird> Gavin2607, one moment
#1646 [09:24] <Gavin2607> ok
#1647 [09:24] <HyperCamel> Gavin2607: Download the driver here http://www.nvidia.com/Download/driverResults.aspx/87789/en-us
#1648 [09:24] <Gavin2607> ok i will thx
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#1651 [09:25] <MechaHero29> I got a problem with downloading minecraft windows 10 edition, I was able to redeem the code, but at the end of installation it give me error code 0x80070002
#1652 [09:25] <HyperCamel> Seems_L3g1t: Have you opened the cmd as administrator yet?
#1653 [09:25] * julian_ [julian_@notlogged] has joined #minecrafthelp
#1654 [09:25] <CubeTheThird> MechaHero29, you will have to contact microsoft support for that
#1655 [09:26] <julian_> dc
#1656 [09:26] <MechaHero29> oh okay cubethethird.
#1657 [09:26] * Seems_L3g1t_ [Seems_L3g1t_@notlogged] has joined #minecrafthelp
#1658 [09:26] * MechaHero29 [MechaHero29@notlogged] has quit. (Client Quit)
#1659 [09:26] <Seems_L3g1t_> cubethethird
#1660 [09:26] * Seems_L3g1t [Seems_L3g1t@notlogged] has quit. (Ping timeout: 204 seconds)
#1661 [09:26] * julian_ [julian_@notlogged] has quit. (Client Quit)
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#1663 [09:27] <CubeTheThird> Seems_L3g1t_, yes?
#1664 [09:27] * imMattUK [imMattUK@notlogged] has quit. (Read error: Connection reset by peer)
#1665 [09:27] * Rayo203 [Rayo203@notlogged] has joined #minecrafthelp
#1666 [09:27] <Seems_L3g1t_> you said to open cmd as admin how do i do that
#1667 [09:27] <Rayo203> Didn't helped at all
#1668 [09:28] <CubeTheThird> Seems_L3g1t_, search your computer for cmd, right-click on it and run it as administrator
#1669 [09:28] <HyperCamel> ^^^
#1670 [09:28] <Seems_L3g1t_> done
#1671 [09:28] <CubeTheThird> Seems_L3g1t_, in it, run this command: netsh winsock reset
#1672 [09:28] <Seems_L3g1t_> just call me seems
#1673 [09:28] * imMattUK [imMattUK@notlogged] has joined #minecrafthelp
#1674 [09:28] * Joss [Joss@notlogged] has quit. (Ping timeout: 204 seconds)
#1675 [09:28] <CubeTheThird> easier to do your full name
#1676 [09:29] <Seems_L3g1t_> it shows i require elevation
#1677 [09:29] <Rayo203> I got javalangnullpointexceptiongroup I removed avira and now I got avast but it doesn't work :/
#1678 [09:29] <Seems_L3g1t_> but i opened and admin
#1679 [09:29] <Seems_L3g1t_> *as
#1680 [09:30] * nighter [nighter@notlogged] has quit. (Ping timeout: 204 seconds)
#1681 [09:30] * HavenBell2323 [HavenBell2323@notlogged] has quit. (Ping timeout: 204 seconds)
#1682 [09:30] <Seems_L3g1t_> forget about that
#1683 [09:31] <Seems_L3g1t_> succefuly reset the thing
#1684 [09:31] <Seems_L3g1t_> restart you computer
#1685 [09:31] <Seems_L3g1t_> to complete
#1686 [09:31] <CubeTheThird> Seems_L3g1t_, do that
#1687 [09:31] <Seems_L3g1t_> ok ill be back
#1688 [09:31] <CubeTheThird> ??> Rayo203 tools/hjt
#1689 [09:31] <Absol> Rayo203: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1690 [09:31] <Absol> Rayo203: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1691 [09:31] * Seems_L3g1t_ [Seems_L3g1t_@notlogged] has quit. (Quit: Web client closed)
#1692 [09:32] * austin_ [austin_@notlogged] has quit. (Quit: Web client closed)
#1693 [09:32] <Rayo203> now I got java.lang.illegalstateException : failed to create a child event loop
#1694 [09:33] <CubeTheThird> Rayo203, please do what Absol said
#1695 [09:33] * imMattUK [imMattUK@notlogged] has quit. (Read error: Connection reset by peer)
#1696 [09:33] <Rayo203> I'll
#1697 [09:34] * imMattUK [imMattUK@notlogged] has joined #minecrafthelp
#1698 [09:36] <Rayo203> http://paste.ubuntu.com/12021405/ here
#1699 [09:38] * Seems_L3g1t [Seems_L3g1t@notlogged] has joined #minecrafthelp
#1700 [09:38] <CubeTheThird> Rayo203, ok I'm going to recommend you do a malware scan
#1701 [09:38] * itZ_Nils06 [itZ_Nils06@notlogged] has joined #minecrafthelp
#1702 [09:38] <CubeTheThird> ??> Rayo203 av/adwcleaner
#1703 [09:38] <Absol> Rayo203: ADWCleaner is an utility to clean a PC which is infested with malware.
#1704 [09:38] <Absol> Rayo203: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1705 [09:38] <Seems_L3g1t> im back
#1706 [09:39] <Rayo203> Should it work after that?
#1707 [09:39] <itZ_Nils06> Hello i need help... I start Minecraft but if i click on play the game crashes.
#1708 [09:39] <CubeTheThird> Seems_L3g1t, any improvement
#1709 [09:39] <CubeTheThird> Rayo203, hopefully
#1710 [09:39] * nlv323 [nlv323@notlogged] has joined #minecrafthelp
#1711 [09:40] <CubeTheThird> itZ_Nils06, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1712 [09:40] <nlv323> como faso para joga
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#1714 [09:41] * imMattUK [imMattUK@notlogged] has joined #minecrafthelp
#1715 [09:41] <Seems_L3g1t> cubethethird it seems to be working now thanks alot
#1716 [09:41] * nlv323 [nlv323@notlogged] has quit. (Client Quit)
#1717 [09:41] <CubeTheThird> ah good!
#1718 [09:41] <HyperCamel> ??> nlv323 lang/pt
#1719 [09:41] <Absol> nlv323: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1720 [09:41] * imMattUK [imMattUK@notlogged] has quit. (Read error: Connection reset by peer)
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#1722 [09:42] * itZ_Nils06 [itZ_Nils06@notlogged] has joined #minecrafthelp
#1723 [09:42] * Seems_L3g1t [Seems_L3g1t@notlogged] has quit. (Client Quit)
#1724 [09:42] <itZ_Nils06> After i copy the crash report what i have to do?
#1725 [09:42] * Webbnix is now known as imMattUK
#1726 [09:42] <HyperCamel> ??> itZ_Nils06 paste
#1727 [09:42] <Absol> itZ_Nils06: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1728 [09:43] * Rayo203_ [Rayo203_@notlogged] has joined #minecrafthelp
#1729 [09:44] <itZ_Nils06> Where should I send it to you?
#1730 [09:44] <CubeTheThird> itZ_Nils06, do what Absol said
#1731 [09:45] * Rayo203 [Rayo203@notlogged] has quit. (Ping timeout: 204 seconds)
#1732 [09:46] <itZ_Nils06> CubeTheThird i have already copy the text but i dont know where i can send you the url
#1733 [09:46] <CubeTheThird> itZ_Nils06, give the URL here
#1734 [09:46] <HyperCamel> ??> itZ_Nils06 paste
#1735 [09:46] <Absol> itZ_Nils06: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1736 [09:47] * IsacN2004 [IsacN2004@notlogged] has joined #minecrafthelp
#1737 [09:49] * MattOfflineMc is now known as MattMc
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#1739 [09:49] <IsacN2004> Hi we trying to login to Technic plattform with same username and password as we use in Minecraft but get the message we dont have a purchased copie. I have play minecraft for several year so i have a purchased copie. Do i do anything wrong?
#1740 [09:49] <itZ_Nils06> But when I click "paste" then I am asked if I want to download the text
#1741 [09:50] <CubeTheThird> IsacN2004, sorry we do not support 3rd party applications here
#1742 [09:50] <CubeTheThird> itZ_Nils06, copy the website address of your paste, and give that here
#1743 [09:50] * mateus [mateus@notlogged] has joined #minecrafthelp
#1744 [09:51] <itZ_Nils06> http://paste.ubuntu.com/12021475/
#1745 [09:51] * mateus [mateus@notlogged] has quit. (Client Quit)
#1746 [09:51] <CubeTheThird> itZ_Nils06, do you have a dxdiag report?
#1747 [09:51] <IsacN2004> ok, i thought there was a connection because the info was that we should use same username and password ia in minecraft.
#1748 [09:52] * Derp [Derp@notlogged] has joined #minecrafthelp
#1749 [09:52] <itZ_Nils06> CubeTheThird i think yes
#1750 [09:53] <Derp> i need help with changing my mine craft username
#1751 [09:53] <Derp> can anyone help?
#1752 [09:53] <CubeTheThird> itZ_Nils06, give the URL to that here
#1753 [09:53] <CubeTheThird> Derp, what's the problem?
#1754 [09:53] <Derp> i keep going to my profile to change my name, but theres no change username
#1755 [09:53] <Derp> theres only import old premium mine craft account
#1756 [09:53] <Derp> and scrolls
#1757 [09:54] <CubeTheThird> Derp, are you sure you're logging in with the correct email address?
#1758 [09:54] <Derp> yes
#1759 [09:54] <CubeTheThird> Derp, what is your minecraft username?
#1760 [09:54] <IsacN2004> How can i see wich e-mail is registered on my Username?
#1761 [09:54] <CubeTheThird> IsacN2004, you can test your emails here: http://www.minecraft.net/retrievename
#1762 [09:54] <Derp> my old username was "Slasherman90" but then i changed it to xX_DerpyKid_Xx
#1763 [09:55] <itZ_Nils06> http://paste.ubuntu.com/12021502/
#1764 [09:55] <CubeTheThird> Derp, and you see that name listed on account.mojang.com/me ?
#1765 [09:55] <itZ_Nils06> CubeTheThird there is the URL
#1766 [09:55] <CubeTheThird> itZ_Nils06, one moment
#1767 [09:55] <itZ_Nils06> ok
#1768 [09:55] * Denise [Denise@notlogged] has joined #minecrafthelp
#1769 [09:55] <Derp> erm
#1770 [09:55] <Derp> i went to mojang.com
#1771 [09:55] <Derp> and clicked account
#1772 [09:55] <CubeTheThird> Derp, yes or no, do you see that username listed on that page
#1773 [09:56] <Derp> let me go to that site and check it out
#1774 [09:56] <Derp> no i do not
#1775 [09:56] <Derp> and im logged in already
#1776 [09:56] <CubeTheThird> itZ_Nils06, download and install http://support.amd.com/en-us/download/workstation?os=Windows%2010%20-%2064#catalyst-pro
#1777 [09:56] <CubeTheThird> Derp, then you are logged in with the wrong email
#1778 [09:57] <Derp> im positive im not
#1779 [09:57] <itZ_Nils06> CubeTheThird ok and thanks a lot!
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#1781 [09:57] <Derp> how do i change the email then?
#1782 [09:57] <CubeTheThird> Derp, if your username isn't listed on Mojang.com, then you are logged in with the wrong mojang account
#1783 [09:58] <CubeTheThird> Derp, please test all your emails here: http://www.minecraft.net/retrievename
#1784 [09:58] <Derp> ok thank you!
#1785 [09:59] <Denise> Hello
#1786 [10:00] <CubeTheThird> hello Denise
#1787 [10:00] * itZ_Nils06 [itZ_Nils06@notlogged] has quit. (Quit: Web client closed)
#1788 [10:01] <Denise> I have a question about my PC and going back to windows 7.
#1789 [10:02] <Denise> Well I was on here yesterday and one of the people said I either had to go back to windows 7 or use a different computer to pay on minecraft.
#1790 [10:02] <CubeTheThird> what's the question
#1791 [10:03] <IsacN2004> I have tried 4 differnt e-mailadresses but not anyone whit the username I use then i login in minecraft. Are there any way to find out wich mail my usernamne use? I cant remember any more mailadress to try here http://www.minecraft.net/retrievename
#1792 [10:04] <CubeTheThird> IsacN2004, it can sometimes take a few minutes to get the email. If you don't get a response in the next ~15 minutes, you will have to contact Mojang
#1793 [10:04] <Denise> So I tried to go back to windows 7 and it tells me that "The files we need to take you back to a previous version of Windows were removed from this PC. I didn't remove anything from my PC.
#1794 [10:04] <CubeTheThird> ??> IsacN2004 mojang/email
#1795 [10:04] <Absol> IsacN2004: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1796 [10:04] <Absol> IsacN2004: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1797 [10:04] <CubeTheThird> Denise, did you do a clean install of windows 10, or an upgrade?
#1798 [10:04] <Denise> Upgrade.
#1799 [10:04] <CubeTheThird> Denise, and you didn't clean uneeded files, or something like that, afterwards?
#1800 [10:05] <Denise> Nope
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#1804 [10:07] <Derp> umm hey cube im back one more question please?
#1805 [10:07] <CubeTheThird> Derp, what's up?
#1806 [10:07] <Derp> when i typed in my new name i wanted im typing the password in and its saying "too many failed attempts"
#1807 [10:07] <CubeTheThird> Denise, hmm you might want to contact Microsoft support about that then
#1808 [10:07] <Derp> i logged out and logged back in but same thing
#1809 [10:07] <CubeTheThird> ??> Derp login/throttle
#1810 [10:07] <Absol> Derp: Your login is being throttled, which will prevent you from logging in.
#1811 [10:07] <Denise> Okay thanks. :)
#1812 [10:07] <Absol> Derp: You will have to wait 3 hours without logging in for it to reset.
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#1814 [10:08] <Derp> umm i don't get it what just happened
#1815 [10:08] <Derp> oh ok
#1816 [10:08] <Derp> i have to wait 3 hours to change my name again?
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#1818 [10:09] <CubeTheThird> Derp, you have to wait 3 hours before logging in again, so yes
#1819 [10:09] <Derp> ok thank you guys so much :D
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#1822 [10:14] <MBubbleshake> Minecraft load a world and crashed...
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#1827 [10:16] * DevilsPlays_ [DevilsPlays_@notlogged] has joined #minecrafthelp
#1828 [10:16] <DevilsPlays_> hi
#1829 [10:16] <DevilsPlays_> i have a problem with minecraft
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#1835 [10:18] <DevilsPlays_> IS anyone around?
#1836 [10:18] <CubeTheThird> DevilsPlays_, what's the problem..?
#1837 [10:19] <DevilsPlays_> we cant download minecraft
#1838 [10:19] <HyperCamel> What platform are you on?
#1839 [10:20] <DevilsPlays_> when ever we want to download it say unable to download minecraft try again later
#1840 [10:20] <CubeTheThird> DevilsPlays_, what anti-virus and firewall software do you have?
#1841 [10:20] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1842 [10:20] <HyperCamel> Are you on iOS, Windows, Windows 10, Mac?
#1843 [10:20] <itZ_Nils06> Hello, im back :D . But i still can't play the game because it crashes after i click on play. D: help
#1844 [10:21] <CubeTheThird> itZ_Nils06, is it the same crash report?
#1845 [10:21] <DevilsPlays_> avast software
#1846 [10:21] <CubeTheThird> DevilsPlays_, avast free?
#1847 [10:21] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#1848 [10:21] <DevilsPlays_> yes
#1849 [10:21] <itZ_Nils06> CubeTheThird moment
#1850 [10:22] <CubeTheThird> DevilsPlays_, hmm, try the alternate launcher
#1851 [10:22] <CubeTheThird> ??> DevilsPlays_ dl/win/alternate
#1852 [10:22] <Absol> DevilsPlays_: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1853 [10:22] * Natecraft007 [Natecraft007@notlogged] has joined #minecrafthelp
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#1856 [10:24] <DevilsPlays_> i download it
#1857 [10:24] <itZ_Nils06> CubeTheThird i dont know if its the same but he URL:
#1858 [10:24] <itZ_Nils06> http://paste.ubuntu.com/12021702/
#1859 [10:24] <DesteriaGaming> Hello.
#1860 [10:24] <CubeTheThird> itZ_Nils06, hmm well the driver doesn't appear to have installed. Did you choose custom or express?
#1861 [10:24] <CubeTheThird> hello DesteriaGaming
#1862 [10:24] <DevilsPlays_> it is the same thing
#1863 [10:24] <itZ_Nils06> Cube i choose express
#1864 [10:24] * DesteriaGaming is now known as Jiggy12321
#1865 [10:25] <CubeTheThird> DevilsPlays_, what does it tell you exactly?
#1866 [10:25] <CubeTheThird> itZ_Nils06, did you reboot your computer after installing it?
#1867 [10:25] <itZ_Nils06> i resart it yes
#1868 [10:25] <DevilsPlays_> unable to download mineacraft please try again later
#1869 [10:25] <CubeTheThird> DevilsPlays_, you didn't get the alternate launcher then
#1870 [10:26] <pedro> minecraft
#1871 [10:26] <CubeTheThird> DevilsPlays_, read what Absol said
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#1874 [10:27] <Natecraft007> I was on here yesterday with the problem: java.net.socketexception: permission denied: no further information. Is there a way to check why the server is down?
#1875 [10:27] <itZ_Nils06> CubeTheThird?
#1876 [10:27] <HyperCamel> I do not believe the Mojang servers are down
#1877 [10:28] <Natecraft007> the one that im trying to join is down
#1878 [10:28] <DevilsPlays_> i download but it dosent open
#1879 [10:28] * Docter_Dre [Docter_Dre@notlogged] has joined #minecrafthelp
#1880 [10:28] <CubeTheThird> Natecraft007, we can't tell you that
#1881 [10:28] <HyperCamel> What server, Nate?
#1882 [10:28] <CubeTheThird> itZ_Nils06, only other thing I can recommend is trying windows update
#1883 [10:28] <Natecraft007> im one of the servers developers
#1884 [10:28] <CubeTheThird> ??> itZ_Nils06 win/update
#1885 [10:28] <Absol> itZ_Nils06: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1886 [10:28] <CubeTheThird> DevilsPlays_, it doesn't open at all? Nothing happens?
#1887 [10:28] <DevilsPlays_> yes
#1888 [10:29] <Docter_Dre> I need help updating my dxdiag
#1889 [10:29] <CubeTheThird> Docter_Dre, give a URL to your dxdiag report here
#1890 [10:29] <Docter_Dre> http://paste.ubuntu.com/12021717/plain/
#1891 [10:29] <itZ_Nils06> ok iwill try it
#1892 [10:29] <CubeTheThird> ??> DevilsPlays_ win/java/reinst
#1893 [10:29] <Absol> DevilsPlays_: You need to reinstall Java.
#1894 [10:29] <Absol> DevilsPlays_: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#1895 [10:29] * itZ_Nils06 [itZ_Nils06@notlogged] has quit. (Quit: Web client closed)
#1896 [10:29] <Docter_Dre> im confussed
#1897 [10:30] <CubeTheThird> ??> Docter_Dre win/update
#1898 [10:30] <Absol> Docter_Dre: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1899 [10:30] * M7mdFraij [M7mdFraij@notlogged] has joined #minecrafthelp
#1900 [10:31] <Natecraft007> well none of the owners have responded. and im trying to fix it. its not like im a random person going on a server. geez.
#1901 [10:31] * Jiggy12321 [Jiggy12321@notlogged] has joined #minecrafthelp
#1902 [10:31] <CubeTheThird> Natecraft007, no.. I mean we don't know why it would be down
#1903 [10:31] <HyperCamel> Natecraft, can you PM me the IP?
#1904 [10:31] <Docter_Dre> ok, its installing, thnx
#1905 [10:32] <M7mdFraij> i need HELP
#1906 [10:32] <CubeTheThird> ??> M7mdFraij ask
#1907 [10:32] <Absol> M7mdFraij: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1908 [10:32] <M7mdFraij> My Minecraft Crshing
#1909 [10:32] <Absol> M7mdFraij: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1910 [10:32] * crafter [crafter@notlogged] has joined #minecrafthelp
#1911 [10:32] <crafter> hello
#1912 [10:32] <crafter> please
#1913 [10:32] <crafter> help me
#1914 [10:32] <M7mdFraij> i dont know what to do
#1915 [10:32] <crafter> ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 07/08/15 12:30 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Di
#1916 [10:32] <CubeTheThird> ??> crafter win/dxdiag
#1917 [10:32] * Jiggy12321 [Jiggy12321@notlogged] has quit. (Client Quit)
#1918 [10:32] <Absol> crafter: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1919 [10:32] <crafter> ok
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#1921 [10:32] <crafter> openinque
#1922 [10:32] <CubeTheThird> M7mdFraij, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1923 [10:32] <M7mdFraij> i doit
#1924 [10:33] <M7mdFraij> id did it
#1925 [10:33] <crafter> http://paste.ubuntu.com/12021766/
#1926 [10:33] <M7mdFraij> i*
#1927 [10:33] <CubeTheThird> M7mdFraij, give the link to your paste here
#1928 [10:33] <M7mdFraij> i have window 10
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#1930 [10:33] <DevilsPlays_> it will take a long time to download i will wait
#1931 [10:33] <CubeTheThird> crafter, do what Absol said
#1932 [10:33] <Docter_Dre> it says "updating" but its just staying at 6%
#1933 [10:33] <M7mdFraij> wait
#1934 [10:33] <M7mdFraij> tlet me do it again
#1935 [10:33] <M7mdFraij> tstay on k
#1936 [10:33] <crafter> cube
#1937 [10:33] <M7mdFraij> stay
#1938 [10:33] <CubeTheThird> yes?
#1939 [10:34] <CubeTheThird> Docter_Dre, just wait for it to finish
#1940 [10:34] <DevilsPlays_> i am windows 8
#1941 [10:34] <M7mdFraij> cube
#1942 [10:34] <CubeTheThird> yes?
#1943 [10:34] <M7mdFraij> take http://paste.ubuntu.com/12021766/
#1944 [10:34] <crafter> do what Absol said
#1945 [10:34] <Docter_Dre> ok, thnx CubeTheThird, Uve been rlly helpfull!
#1946 [10:34] <CubeTheThird> ??> M7mdFraij win/dxdiag
#1947 [10:34] <crafter> http://paste.ubuntu.com/12021766/
#1948 [10:34] <Absol> M7mdFraij: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1949 [10:34] * iiCodyK [iiCodyK@notlogged] has joined #minecrafthelp
#1950 [10:34] <crafter> http://paste.ubuntu.com/12021766/
#1951 [10:34] <iiCodyK> Hello
#1952 [10:34] * Docter_Dre [Docter_Dre@notlogged] has quit. (Quit: Web client closed)
#1953 [10:34] <M7mdFraij> wut?
#1954 [10:34] <CubeTheThird> Absol> crafter: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1955 [10:34] <iiCodyK> I need help
#1956 [10:34] * Lam [Lam@notlogged] has joined #minecrafthelp
#1957 [10:35] <CubeTheThird> <Absol> M7mdFraij: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1958 [10:35] <crafter> ooookkkkk
#1959 [10:35] <CubeTheThird> iiCodyK, what's the problem..
#1960 [10:35] <crafter> i go to copi the dxdiag
#1961 [10:35] <DevilsPlays_> cubethethird
#1962 [10:35] <M7mdFraij> i did that thing from dxdiag
#1963 [10:35] <M7mdFraij> yea
#1964 [10:35] <iiCodyK> I have a code for windows 10 beta and it is not working
#1965 [10:35] <CubeTheThird> M7mdFraij, please give a link to your dxdiag report here
#1966 [10:35] <M7mdFraij> k wait
#1967 [10:35] <Lam> Hi, does anyone know can I set up multilayer on local lan with PE and win10 version?
#1968 [10:35] <CubeTheThird> iiCodyK, you should contact Microsoft support about that
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#1970 [10:36] <CubeTheThird> Lam, I don't think it's supported yet, since W10 version is in beta
#1971 [10:36] <iiCodyK> okay thanks
#1972 [10:36] <crafter> hey
#1973 [10:36] <crafter> i go to paste
#1974 [10:36] * iiCodyK [iiCodyK@notlogged] has quit. (Client Quit)
#1975 [10:36] <crafter> ose google traducter
#1976 [10:36] <crafter> and go to portuquese ok?
#1977 [10:36] <M7mdFraij> cube
#1978 [10:37] <M7mdFraij> take : http://paste.ubuntu.com/12021777/
#1979 [10:37] <M7mdFraij> what to do?
#1980 [10:37] <CubeTheThird> M7mdFraij, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1981 [10:37] <DevilsPlays_> java dosent work
#1982 [10:37] * Poopelyn [Poopelyn@notlogged] has joined #minecrafthelp
#1983 [10:37] <crafter> http://paste.ubuntu.com/12021779/
#1984 [10:37] <CubeTheThird> DevilsPlays_, you.. can't install java?
#1985 [10:37] <crafter> http://paste.ubuntu.com/12021779/
#1986 [10:37] <M7mdFraij> can i update it?
#1987 [10:37] <CubeTheThird> M7mdFraij, is your computer a laptop or desktop?
#1988 [10:37] <CubeTheThird> crafter, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1989 [10:37] <M7mdFraij> desktop
#1990 [10:38] <crafter> ;-;
#1991 [10:38] <DevilsPlays_> i download it but java dosent open
#1992 [10:38] <crafter> nooooooooooooooooooooooooooooooooooooooooooooooooooo
#1993 [10:38] * dubaele59270 [dubaele59270@notlogged] has joined #minecrafthelp
#1994 [10:38] <crafter> ;-;
#1995 [10:38] <crafter> ;-;
#1996 [10:38] <crafter> ;-;
#1997 [10:38] <CubeTheThird> M7mdFraij, then yes, you could get a new graphics card
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#2000 [10:38] * dubaele59270 [dubaele59270@notlogged] has quit. (Client Quit)
#2001 [10:38] <DevilsPlays_> take your time
#2002 [10:38] <CubeTheThird> DevilsPlays_, umm.. you might want to have a professional take a look at your computer. Sounds like the issue is beyond minecraft
#2003 [10:38] <M7mdFraij> from where :)
#2004 [10:39] <DevilsPlays_> ok
#2005 [10:39] <CubeTheThird> M7mdFraij, a computer hardware store? if you don't know how I recommend you consult with a professional
#2006 [10:39] * ryannbelem [ryannbelem@notlogged] has joined #minecrafthelp
#2007 [10:39] <M7mdFraij> yes its
#2008 [10:39] <M7mdFraij> i will go to professional
#2009 [10:40] <DevilsPlays_> i dont have sound
#2010 [10:40] <crafter> pl
#2011 [10:40] <crafter> ok
#2012 [10:40] <crafter> ok
#2013 [10:40] <crafter> okkk
#2014 [10:40] <crafter> i no like my computer
#2015 [10:40] * crafter [crafter@notlogged] has quit. (Quit: Web client closed)
#2016 [10:40] <M7mdFraij> Cube wich card! can i do? if u can help me with this
#2017 [10:41] <CubeTheThird> M7mdFraij, an AMD or nvidia graphics card
#2018 [10:41] <Poopelyn> Hello ! My problem is concerning my Minecraft logger since I have updated my computer for Windows 10. Is there anything I can do about it ?
#2019 [10:41] <M7mdFraij> k thnx man
#2020 [10:41] <M7mdFraij> tu helped me alot :)
#2021 [10:41] <CubeTheThird> Poopelyn, sorry what's the problem exactly?
#2022 [10:41] <DevilsPlays_> i dont have sound i have music
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#2024 [10:42] <CubeTheThird> DevilsPlays_, ... so?
#2025 [10:42] <Poopelyn> I can't launch the game properly, there is a problem with my drivers.
#2026 [10:42] <CubeTheThird> Poopelyn, do you have a dxdiag report?
#2027 [10:42] * urielsal- [urielsal-@notlogged] has joined #minecrafthelp
#2028 [10:42] <Poopelyn> Yes, I have it
#2029 [10:42] <DevilsPlays_> you said go to sounds
#2030 [10:42] * Evil7889 [Evil7889@notlogged] has joined #minecrafthelp
#2031 [10:43] <Lam> sláin
#2032 [10:43] <CubeTheThird> DevilsPlays_, .. no
#2033 [10:43] * ryannbelem [ryannbelem@notlogged] has quit. (Ping timeout: 204 seconds)
#2034 [10:43] <DevilsPlays_> so what do i do
#2035 [10:43] <CubeTheThird> DevilsPlays_, I said the issue is beyond a minecraft problem, and that you should consult with a professional
#2036 [10:43] * Portal [Portal@notlogged] has joined #minecrafthelp
#2037 [10:43] <CubeTheThird> Poopelyn, give a link to it here
#2038 [10:43] * Evil7889 [Evil7889@notlogged] has quit. (Client Quit)
#2039 [10:43] * Random_HD [Random_HD@notlogged] has joined #minecrafthelp
#2040 [10:43] <M7mdFraij> cube i found the one {processord} one :D
#2041 [10:43] <M7mdFraij> without u i almost died
#2042 [10:43] <M7mdFraij> xD
#2043 [10:44] <Portal> What is this
#2044 [10:44] <Poopelyn> there: http://paste.ubuntu.com/12021751/
#2045 [10:44] <M7mdFraij> u hel;ped me
#2046 [10:44] * Andrio|BNC is now known as Andrio
#2047 [10:44] * Random_HD [Random_HD@notlogged] has quit. (Client Quit)
#2048 [10:44] <DevilsPlays_> oh so you are not a professional
#2049 [10:44] <DevilsPlays_> ok thanks
#2050 [10:45] <CubeTheThird> Poopelyn, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2051 [10:45] * DevilsPlays_ [DevilsPlays_@notlogged] has quit. (Quit: Web client closed)
#2052 [10:46] * waleed2013gamem [waleed2013gamem@notlogged] has joined #minecrafthelp
#2053 [10:46] * Jiggy12321 [Jiggy12321@notlogged] has joined #minecrafthelp
#2054 [10:46] <Portal> Hello, I am in need help, badly, I apparently have drivers that minecraft dont want to work with on windows 10. Ive done the steps and I am just wanting to get this over with
#2055 [10:46] * TheS0lidVap0r [TheS0lidVap0r@notlogged] has joined #minecrafthelp
#2056 [10:46] <Jiggy12321> Portal, can I have a dxdiag?
#2057 [10:46] <Jiggy12321> ??> Portal win/dxdiag
#2058 [10:46] <Poopelyn> I see. Thank you for your help ! I'll do what's necesary then. :)
#2059 [10:46] <Absol> Portal: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2060 [10:46] <Portal> Yes
#2061 [10:46] <Portal> hold on
#2062 [10:46] * Jiggy12321 [Jiggy12321@notlogged] has quit. (Read error: Connection reset by peer)
#2063 [10:47] <Portal> http://paste.ubuntu.com/12021781/ <---
#2064 [10:47] <CubeTheThird> Portal, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2065 [10:47] * Natecraft007 [Natecraft007@notlogged] has quit. (Quit: Web client closed)
#2066 [10:47] * Poopelyn [Poopelyn@notlogged] has quit. (Quit: Web client closed)
#2067 [10:48] <Portal> Cubethethird did you even look at it? or is that how it works? because that response was almost sudden
#2068 [10:48] <CubeTheThird> Portal, yes, I looked at it
#2069 [10:48] <CubeTheThird> Portal, you have intel 4 series graphics
#2070 [10:48] <Portal> Oh
#2071 [10:48] <CubeTheThird> Portal, intel dropped support for it at windows 7
#2072 [10:48] <CubeTheThird> Portal, I have a pre-set message for that stuff, since it's pretty common
#2073 [10:48] * Jiggy12321 [Jiggy12321@notlogged] has joined #minecrafthelp
#2074 [10:49] <Portal> Oh, ok
#2075 [10:49] <Portal> So what does this mean? How do I "downgrade" to windows 7 without having to use another computer
#2076 [10:49] <Jiggy12321> Control Panel
#2077 [10:49] <CubeTheThird> Portal, see http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#2078 [10:49] <Jiggy12321> NO
#2079 [10:50] <Jiggy12321> It's easy Control Panel > System and Security
#2080 [10:50] <Jiggy12321> then "Downgrade/backup/Restore Windows 7
#2081 [10:50] * IsacN2004 [IsacN2004@notlogged] has quit. (Quit: Web client closed)
#2082 [10:50] <Portal> Okay
#2083 [10:50] <Portal> This seems pretty easy
#2084 [10:51] <Portal> ;)
#2085 [10:51] * Natecraft007 [Natecraft007@notlogged] has joined #minecrafthelp
#2086 [10:52] <Extreme> Jiggy12321: You're looking in the wrong place. You cannot revert with the classic control panel.
#2087 [10:52] <Jiggy12321> AH
#2088 [10:52] <Jiggy12321> Caps sorry
#2089 [10:53] <Jiggy12321> Oh no you can with the new Windows 10 settings app
#2090 [10:53] <Jiggy12321> Settings > Update and Security > Recovery
#2091 [10:53] <Extreme> Correct. http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2092 [10:53] <CubeTheThird> that's.. exactly what it says at the link I sent
#2093 [10:53] <Natecraft007> hi, i was just on a few mins ago. Do the minecraft servers need to be on windows 10 edition beta? or is that not the issue for: java.net.socketexception: permission denied: no further info
#2094 [10:54] <Jiggy12321> Someone needs to make a new bot command for that
#2095 [10:54] <CubeTheThird> Natecraft007, I assume you're trying to run a server for the PC edition
#2096 [10:55] <Portal> Okay, thank you guys, literally I got windows 10 an hour ago and the only reason I want to downgrade is because of minecraft not working. Just one question about the downgrade: Will I lose any of my stuff durring the process?
#2097 [10:55] <Jiggy12321> Uhhhhh
#2098 [10:55] * atifkayhan [atifkayhan@notlogged] has joined #minecrafthelp
#2099 [10:55] <Portal> Is that a no Jiggy?
#2100 [10:55] <CubeTheThird> Portal, I don't think so
#2101 [10:55] <Natecraft007> yes
#2102 [10:55] <CubeTheThird> Natecraft007, then no, it doesn't matter what OS you're running the server on
#2103 [10:56] <Portal> Alright, thanks for the help. Bye
#2104 [10:56] <atifkayhan> I have a problem with my minecraft launcher
#2105 [10:56] <Jiggy12321> Actually
#2106 [10:56] <Jiggy12321> You'll lose settings
#2107 [10:56] <Portal> huh
#2108 [10:56] <CubeTheThird> Natecraft007, permission denied literally means your connection is being blocked. Seeing as how none of the bots in this chat can connect either, I suspect it's more than just an issue for you
#2109 [10:56] <Jiggy12321> but physical files will be retained
#2110 [10:56] <CubeTheThird> atifkayhan, what's the problem?
#2111 [10:56] <Portal> What do you mean by I will lose settings
#2112 [10:56] <Jiggy12321> Wallpaper, brightness, theme, resolution, etc.
#2113 [10:57] <Natecraft007> bots
#2114 [10:57] <Natecraft007> ?
#2115 [10:57] <Jiggy12321> ?? bot
#2116 [10:57] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2117 [10:57] <Portal> Oh, alright
#2118 [10:57] * Portal [Portal@notlogged] has quit. (Quit: Web client closed)
#2119 [10:59] <Natecraft007> so your saying theres a even bigger problem since none of the other bots are on?
#2120 [10:59] * M7mdFraij [M7mdFraij@notlogged] has quit. (Ping timeout: 204 seconds)
#2121 [10:59] * Hexilo [Hexilo@notlogged] has joined #minecrafthelp
#2122 [10:59] <atifkayhan> like when click to the play botton of minecraft launcher another pages and says ohh looks like the game has crushed
#2123 [10:59] <Jiggy12321> ??> atifkayhan launcher/crash-log
#2124 [10:59] <CubeTheThird> Natecraft007, I'm just saying the problem isn't on your end, and doesn't just affect you
#2125 [10:59] <Absol> atifkayhan: We need to see your crash log, which appears after a crash.
#2126 [10:59] <Absol> atifkayhan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2127 [10:59] <Jiggy12321> Natecraft007, its a server issue
#2128 [11:00] * Versions [Versions@notlogged] has joined #minecrafthelp
#2129 [11:00] <atifkayhan> http://paste.ubuntu.com/12021848/ here you go
#2130 [11:00] <CubeTheThird> atifkayhan, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2131 [11:00] <Versions> I need help: http://prntscr.com/81vws9
#2132 [11:01] <Jiggy12321> atifkayhan, why are you running an Alpha of Windows 10?
#2133 [11:01] <Hexilo> Can someone help me with the "java.lang.NullPointerException: group" error pls
#2134 [11:01] <Versions> I need help: http://prntscr.com/81vws9
#2135 [11:01] <CubeTheThird> ??> Versions net/dns/public
#2136 [11:01] <Absol> Versions: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#2137 [11:01] <Absol> Versions: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#2138 [11:01] <CubeTheThird> Hexilo, what anti-virus and firewall software do you have?
#2139 [11:01] <Natecraft007> well ik, im trying to find out how to fix it :/ Im trying to narrow it down to see what is causing the server to be down. it has never been down like this before.
#2140 [11:01] <atifkayhan> ok now i got it
#2141 [11:01] <Hexilo> Avast
#2142 [11:01] <Versions> Absol
#2143 [11:01] <Versions> I did that
#2144 [11:01] <Hexilo> and my firewall is off
#2145 [11:01] * PhireEclipse [PhireEclipse@notlogged] has joined #minecrafthelp
#2146 [11:01] <Versions> it doesn't work
#2147 [11:01] <CubeTheThird> Hexilo, avast free?
#2148 [11:01] <Jiggy12321> ?? bot
#2149 [11:01] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2150 [11:01] <CubeTheThird> Versions, can you open cmd?
#2151 [11:01] <PhireEclipse> Is anyone here to help?
#2152 [11:01] <Versions> Yes
#2153 [11:01] <Hexilo> avast 20 trial
#2154 [11:01] <Jiggy12321> PhireEclipse, yes?
#2155 [11:02] <CubeTheThird> ??> Hexilo tools/hjt
#2156 [11:02] <PhireEclipse> Okay, recently I've been having this issue where I get random errors when joining multiplayer
#2157 [11:02] <Absol> Hexilo: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2158 [11:02] * darkblood [darkblood@notlogged] has joined #minecrafthelp
#2159 [11:02] <Absol> Hexilo: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2160 [11:02] <Jiggy12321> PhireEclipse, yeah, and?
#2161 [11:02] <Jiggy12321> What errors?
#2162 [11:02] <Versions> I can open cmd CubeTheThird
#2163 [11:02] <CubeTheThird> Versions, run this command: ping authserver.mojang.com
#2164 [11:02] <Versions> Now what
#2165 [11:03] <PhireEclipse> I can no longer join multiplayer. Some of the errors are: Internal Exception: io.netty.handler.codec.DecoderException:java.lang.runtimeException:VarInt too big
#2166 [11:03] <CubeTheThird> Versions, what did it tell you?
#2167 [11:03] <PhireEclipse> And packet errors
#2168 [11:03] * Simon__ [Simon__@notlogged] has joined #minecrafthelp
#2169 [11:03] <Hexilo> Wait so what do i do
#2170 [11:03] * Simon__ [Simon__@notlogged] has quit. (Client Quit)
#2171 [11:03] <CubeTheThird> PhireEclipse, are you using mods?
#2172 [11:03] <PhireEclipse> I am not
#2173 [11:03] <CubeTheThird> Hexilo, do what Absol said
#2174 [11:03] * TheS0lidVap0r [TheS0lidVap0r@notlogged] has quit. (Ping timeout: 204 seconds)
#2175 [11:03] <CubeTheThird> PhireEclipse, does this occur with more than 1 server?
#2176 [11:03] * MrTornido [MrTornido@notlogged] has joined #minecrafthelp
#2177 [11:03] <PhireEclipse> Yes every server
#2178 [11:03] <Versions> Pinging authserver.mojang.com [23.23.105.207] with 32 bytes of data:
#2179 [11:03] <Versions> Request timed out.
#2180 [11:03] <Versions> It said that 4 times^
#2181 [11:03] <CubeTheThird> PhireEclipse, test this one: mctest.ae97.net
#2182 [11:04] <CubeTheThird> Versions, what anti-virus and firewall software do you have?
#2183 [11:04] <darkblood> I'm Putting in my email and password they are both right and i cannot sign into mojang and i just bought minecraft today
#2184 [11:04] <Versions> Microsoft Security Essentials anti-virus
#2185 [11:04] <PhireEclipse> That one worked without error
#2186 [11:04] <Versions> I use Windows Firewall
#2187 [11:04] <CubeTheThird> Versions, I recommend you run a malware scan
#2188 [11:04] <CubeTheThird> ??> Versions av/adwcleaner
#2189 [11:04] <Absol> Versions: ADWCleaner is an utility to clean a PC which is infested with malware.
#2190 [11:04] <Absol> Versions: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2191 [11:04] <CubeTheThird> PhireEclipse, run a test on speedtest.net
#2192 [11:04] <Natecraft007> im worried that someone is trying to hack our server.. it happened before..
#2193 [11:04] <Jiggy12321> ^
#2194 [11:04] <Jiggy12321> Natecraft007, possibly
#2195 [11:04] <Jiggy12321> But you'd see it in the console
#2196 [11:04] * atifkayhan [atifkayhan@notlogged] has quit. (Ping timeout: 204 seconds)
#2197 [11:05] * danteTod [danteTod@notlogged] has joined #minecrafthelp
#2198 [11:05] * MattMc is now known as MattOfflineMc
#2199 [11:05] <PhireEclipse> My flash player doesn't let me run a speed test
#2200 [11:05] * RazorBlade55 [RazorBlade55@notlogged] has joined #minecrafthelp
#2201 [11:05] <CubeTheThird> PhireEclipse, ok. do testmy.net
#2202 [11:05] <Natecraft007> I cant access the server to see the console. or do u not have to access it to see it?
#2203 [11:05] <Hexilo> How do i use HiJackThis
#2204 [11:05] <Versions> CubeTheThird
#2205 [11:06] <Versions> AdwCleaner didn't find anything
#2206 [11:06] <CubeTheThird> Natecraft007, .. why would we be able to see it?
#2207 [11:06] <PhireEclipse> CubeTheThird which one do I click?
#2208 [11:06] <CubeTheThird> ??> Versions tools/hjt
#2209 [11:06] <Absol> Versions: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2210 [11:06] <Absol> Versions: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2211 [11:06] <CubeTheThird> PhireEclipse, dual test
#2212 [11:06] <danteTod> Recently I have been having a java.lang.NullPointerException: group message when trying to join multiplayer servers.
#2213 [11:06] <Hexilo> How do i use HiJackThis
#2214 [11:06] <CubeTheThird> danteTod, what anti-virus and firewall software do you have?
#2215 [11:06] <Natecraft007> i didnt ask that. im trying to say how would i access the console?
#2216 [11:07] <PhireEclipse> I don't see duel test on the website
#2217 [11:07] <CubeTheThird> Natecraft007, if you can't access the device hosting the server, then you won't be able to
#2218 [11:07] <CubeTheThird> PhireEclipse, combined?
#2219 [11:07] <danteTod> For the firewall its just windows firewall, anti-virus I use malwarebytes
#2220 [11:07] <RazorBlade55> Hello! I would like help, I recently had my computer factory reset and now I cant get on minecraft :( I tried http://hopper.minecraft.net/help/pixel-format-not-accelerated/ but in my direct x diagnostic it said my Video graphics card had no manufacturer! Please Help
#2221 [11:08] <PhireEclipse> I only have internet upload and download
#2222 [11:08] <CubeTheThird> RazorBlade55, please give a link to your dxdiag report here
#2223 [11:08] <RazorBlade55> ok
#2224 [11:08] <CubeTheThird> PhireEclipse, do both
#2225 [11:08] <PhireEclipse> k
#2226 [11:08] <CubeTheThird> ??> danteTod tools/hjt
#2227 [11:08] <Absol> danteTod: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2228 [11:08] <Absol> danteTod: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2229 [11:08] <RazorBlade55> http://paste.ubuntu.com/12021916/
#2230 [11:08] <Hexilo> How do i use HiJackThis
#2231 [11:08] <CubeTheThird> RazorBlade55, one moment
#2232 [11:09] <CubeTheThird> Hexilo, as Absol said, Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2233 [11:09] <danteTod> Ok, one moment.
#2234 [11:09] * Jiggy12321 [Jiggy12321@notlogged] has quit. (Quit: Leaving)
#2235 [11:09] <CubeTheThird> RazorBlade55, download and install catalyst software: http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#2236 [11:09] * jj [jj@notlogged] has joined #minecrafthelp
#2237 [11:09] <PhireEclipse> down arrow Download :: 3.4 Mbps 430 kB/s up arrow Upload :: 2.4 Mbps
#2238 [11:10] <RazorBlade55> ok
#2239 [11:10] <PhireEclipse> Download :: 3.4 MBPS 430 kb/s Upload:: 2.4 mbps
#2240 [11:10] <CubeTheThird> PhireEclipse, hmm ya your speeds are quite low. That is likely the problem
#2241 [11:10] <Versions> CubeTheThird
#2242 [11:10] <Natecraft007> well, thanks for the help. hope this problem will be fixed.
#2243 [11:10] * Natecraft007 [Natecraft007@notlogged] has quit. (Quit: Web client closed)
#2244 [11:10] <CubeTheThird> yes?
#2245 [11:10] <Versions> Shall I leave hijackthis running
#2246 [11:10] <Versions> or shall i close it
#2247 [11:10] * jj [jj@notlogged] has quit. (Client Quit)
#2248 [11:10] <CubeTheThird> Versions, if you have the log you can close it
#2249 [11:10] <Versions> I do
#2250 [11:10] <Versions> I'll close it then
#2251 [11:10] <PhireEclipse> How would I fix it?
#2252 [11:11] <CubeTheThird> PhireEclipse, do you have any downloading programs open, such as torrent software?
#2253 [11:11] <PhireEclipse> I didn't have this issue about 48 hours ago.
#2254 [11:11] <PhireEclipse> No I do not
#2255 [11:11] <Hexilo> http://paste.ubuntu.com/12021965
#2256 [11:11] * edible [edible@notlogged] has joined #minecrafthelp
#2257 [11:11] <CubeTheThird> PhireEclipse, are you connected via wired or wireless
#2258 [11:11] <Versions> Here's the log:
#2259 [11:11] <Versions> http://paste.ubuntu.com/12021970/
#2260 [11:11] <PhireEclipse> Wireless
#2261 [11:11] <danteTod> http://paste.ubuntu.com/12021971/
#2262 [11:11] <Hexilo> Ok i pasted it http://paste.ubuntu.com/12021965/
#2263 [11:11] <CubeTheThird> Hexilo, one moment
#2264 [11:12] <CubeTheThird> PhireEclipse, can you try moving closer to the access point?
#2265 [11:12] * kiwigeb [kiwigeb@notlogged] has joined #minecrafthelp
#2266 [11:12] <PhireEclipse> I recently bought a new adapter, the issue seems to have started then
#2267 [11:12] <CubeTheThird> PhireEclipse, that might be the problem then
#2268 [11:12] <CubeTheThird> Hexilo, ok one moment. Versions and danteTod afterwards
#2269 [11:12] <Versions> CubeTheThird, heres the log:
#2270 [11:12] <Versions> http://paste.ubuntu.com/12021970/
#2271 [11:12] <Versions> ok
#2272 [11:14] <PhireEclipse> Before the adapted I would get an average of 500 ms to any given server, making minecraft unplayable
#2273 [11:14] <PhireEclipse> adapter*
#2274 [11:14] <CubeTheThird> Hexilo, you appear to also have mcafee installed
#2275 [11:14] <CubeTheThird> ??> Hexilo av/mcafee/uninstall
#2276 [11:14] <Absol> Hexilo: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2277 [11:14] <Hexilo> I may have
#2278 [11:14] <CubeTheThird> PhireEclipse, you.. might want to contact your ISP then
#2279 [11:14] <Hexilo> but its not like running
#2280 [11:14] <Hexilo> Because my trial ran out so it should not be running
#2281 [11:14] <CubeTheThird> Hexilo, it's still running. remove it
#2282 [11:14] <Hexilo> k
#2283 [11:14] <CubeTheThird> Versions, hmm. Can you make sure windows firewall isn't blocking java?
#2284 [11:14] <Versions> I checked that
#2285 [11:14] <Versions> ITs not
#2286 [11:15] <PhireEclipse> What does Internal Exception: io.netty,handler.codec.DecoderException:java.util.zip.DataFormatException:Invalid distance too far back mean
#2287 [11:16] <CubeTheThird> danteTod, you appear to have mcafee stuff installed, and it looks like malware too
#2288 [11:16] <CubeTheThird> ??> danteTod av/mcafee/uninstall
#2289 [11:16] <Absol> danteTod: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2290 [11:16] <CubeTheThird> ??> danteTod av/adwcleaner
#2291 [11:16] <Absol> danteTod: ADWCleaner is an utility to clean a PC which is infested with malware.
#2292 [11:16] <Absol> danteTod: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2293 [11:16] <CubeTheThird> Versions, and it's still telling you unknown host?
#2294 [11:16] <CubeTheThird> PhireEclipse, some modded server error
#2295 [11:16] * RyanKnack [RyanKnack@notlogged] has quit. (Ping timeout: 186 seconds)
#2296 [11:16] <PhireEclipse> I am not modded nor is the server
#2297 [11:16] <danteTod> Ok, another moment.
#2298 [11:16] <RazorBlade55> CubeTheThird alright Im installing it niw
#2299 [11:16] <RazorBlade55> now**
#2300 [11:16] <CubeTheThird> PhireEclipse, .. really? What's the server address?
#2301 [11:16] * RyanKnack [RyanKnack@notlogged] has joined #minecrafthelp
#2302 [11:17] <PhireEclipse> na.badlion.net
#2303 [11:17] <Versions> Yes CubeTheThird
#2304 [11:17] * Gabriela [Gabriela@notlogged] has joined #minecrafthelp
#2305 [11:17] <CubeTheThird> .mcping na.badlion.net
#2306 [11:17] <ExtremeBot> CubeTheThird: 72.20.53.56:25565 is up! There are currently 2324 out of 9001 players, running BungeeCord 1.8 (47); with a latency of 0.247s and an MOTD of "06[Badlion Network] 07New Game Modes Coming Soon! 13Badlion MiniUHC is now live! Come play some FFA/To2!".
#2307 [11:17] <CubeTheThird> PhireEclipse, yup. Modded
#2308 [11:17] * edible [edible@notlogged] has quit. (Ping timeout: 204 seconds)
#2309 [11:17] * darkblood [darkblood@notlogged] has quit. (Ping timeout: 204 seconds)
#2310 [11:17] <PhireEclipse> How is it modded...?
#2311 [11:17] <CubeTheThird> "running BungeeCord 1.8"
#2312 [11:17] * artrosplay [artrosplay@notlogged] has joined #minecrafthelp
#2313 [11:17] <RazorBlade55> CubeTheThird Do I do a Custom install or express?
#2314 [11:17] <danteTod> For the mcafee, it said uninstall failed.
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#2316 [11:18] <CubeTheThird> danteTod, ok. Do the malware scan first
#2317 [11:18] <Versions> CubeTheThird, I'm still getting unknown host
#2318 [11:18] <CubeTheThird> RazorBlade55, express should be fine
#2319 [11:18] <danteTod> Ok
#2320 [11:18] * Jiggy12321 [Jiggy12321@notlogged] has joined #minecrafthelp
#2321 [11:18] * TruDubStep [TruDubStep@notlogged] has joined #minecrafthelp
#2322 [11:18] <CubeTheThird> Versions, I dono what else to recommend. Something is blocking java
#2323 [11:18] <Versions> I uninstalled this program called AISuite
#2324 [11:18] <RazorBlade55> k
#2325 [11:18] <PhireEclipse> Okay let me get some other errors I get
#2326 [11:18] <Versions> as you saw on the log
#2327 [11:18] <Versions> I uninstalled it now
#2328 [11:19] <Versions> I'll see if that was blocking java
#2329 [11:19] * DatNauticalGamer [DatNauticalGamer@notlogged] has joined #minecrafthelp
#2330 [11:19] <Versions> Need to restart the pc so yeah
#2331 [11:19] <Versions> I'll be back if it still gives me the error
#2332 [11:19] <Versions> ty for your help cubethethird
#2333 [11:19] * DatNauticalGamer [DatNauticalGamer@notlogged] has quit. (Client Quit)
#2334 [11:19] <Versions> i might need more of it if i come back xD
#2335 [11:19] * Versions [Versions@notlogged] has quit. (Quit: Web client closed)
#2336 [11:19] <CubeTheThird> PhireEclipse, .. they won't be useful. There are many different connection errors that only occur with modded servers
#2337 [11:19] <TruDubStep> i am having problem with the new Windows 10 and can't play minecraft.
#2338 [11:19] <CubeTheThird> PhireEclipse, generally, it's an issue on the server's end, or a connection issue in general
#2339 [11:19] <CubeTheThird> TruDubStep, what's the problem?
#2340 [11:20] <danteTod> Ok it is now saying, "Waiting for action, uncheck what you would like to keep"
#2341 [11:20] <PhireEclipse> Well it happens on every server, whether it be modded or not is my issue
#2342 [11:20] * AIAN [AIAN@notlogged] has joined #minecrafthelp
#2343 [11:20] <CubeTheThird> danteTod, press clean
#2344 [11:20] <TruDubStep> there is an error while trying to render the game
#2345 [11:20] <CubeTheThird> PhireEclipse, then it's a connection issue, which I can easily attribute to your poor internet connection
#2346 [11:20] <danteTod> Ok, I will be back then, it says it will close all programs
#2347 [11:21] <CubeTheThird> TruDubStep, do you have a dxdiag report?
#2348 [11:21] <TruDubStep> yes
#2349 [11:21] <PhireEclipse> Okay, so to fix that I should move closer to an access point?
#2350 [11:21] <Jiggy12321> I'll look at it
#2351 [11:21] <CubeTheThird> TruDubStep, give a link to it here
#2352 [11:21] <TruDubStep> http://paste.ubuntu.com/12021998/
#2353 [11:21] * DarkAssassin05 [DarkAssassin05@notlogged] has joined #minecrafthelp
#2354 [11:21] <CubeTheThird> PhireEclipse, you can try that. I'd still recommend you contact your ISP
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#2356 [11:21] <PhireEclipse> Thanks a lot for all your help CubeTheThird :)
#2357 [11:21] <CubeTheThird> TruDubStep, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2358 [11:21] * Gabriela [Gabriela@notlogged] has joined #minecrafthelp
#2359 [11:21] * PhireEclipse [PhireEclipse@notlogged] has quit. (Quit: Web client closed)
#2360 [11:22] <Jiggy12321> Windows 10 settings app > Update and Security > Recover
#2361 [11:22] * Zassassin [Zassassin@notlogged] has joined #minecrafthelp
#2362 [11:22] * Versions [Versions@notlogged] has joined #minecrafthelp
#2363 [11:22] <Versions> Back
#2364 [11:22] <Gabriela> Hi
#2365 [11:22] <Versions> I got that error still CubeTheThird
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#2367 [11:22] <TruDubStep> damn thx anyways
#2368 [11:22] <Zassassin> it says pixel format not supported plz help guys my specs http://paste.ubuntu.com/12022026/
#2369 [11:22] * NoamTheGreat [NoamTheGreat@notlogged] has joined #minecrafthelp
#2370 [11:23] <CubeTheThird> Zassassin, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2371 [11:23] <Jiggy12321> ??> bot
#2372 [11:23] * waleed2013gamem [waleed2013gamem@notlogged] has quit. (Quit: Web client closed)
#2373 [11:23] <Jiggy12321> &factoid
#2374 [11:23] * AIAN [AIAN@notlogged] has quit. (Ping timeout: 204 seconds)
#2375 [11:24] <NoamTheGreat> Ive recently updated to windows 10 and now my minecraft isnt running
#2376 [11:24] <Jiggy12321> NoamTheGreat, what graphics card
#2377 [11:24] <NoamTheGreat> ןגל 'יקרקשצןביקבלןמע ןא?
#2378 [11:24] * danteTod [danteTod@notlogged] has quit. (Ping timeout: 204 seconds)
#2379 [11:24] <Zassassin> if i downgrade it will it run smoothly
#2380 [11:24] <NoamTheGreat> ick whereamichecking it?
#2381 [11:24] <Jiggy12321> ??> NoamTheGreat win/dxdiag
#2382 [11:24] <Absol> NoamTheGreat: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2383 [11:24] <CubeTheThird> Zassassin, it will run. Can't say how smoothly considering your old and crappy graphics card
#2384 [11:25] <NoamTheGreat> idid italreasy
#2385 [11:25] * Hexilo_ [Hexilo_@notlogged] has joined #minecrafthelp
#2386 [11:25] <Jiggy12321> NoamTheGreat, can I have the link to your dxdiag
#2387 [11:25] <NoamTheGreat> http://paste.ubuntu.com/12022020/
#2388 [11:25] <CubeTheThird> NoamTheGreat, that is not the complete report
#2389 [11:25] <Jiggy12321> NoamTheGreat, I need the entire thing
#2390 [11:26] <Versions> CubeTheThird
#2391 [11:26] <Hexilo_> I uninstalled McAfee and it doesnt work, so it must be Avast
#2392 [11:26] <Versions> I'm stll getting that error
#2393 [11:26] <NoamTheGreat> just a sec
#2394 [11:26] <CubeTheThird> Versions, sorry, I don't know what else to recommend
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#2396 [11:26] * Hexilo [Hexilo@notlogged] has quit. (Ping timeout: 204 seconds)
#2397 [11:26] <CubeTheThird> Hexilo_, ok uninstall avast and reboot. If the issue is gone you can reinstall avast
#2398 [11:26] <Hexilo_> I dont know how to uninstall Avast
#2399 [11:26] <Zassassin> can u guys recommend me a low cost but good graphics card ?
#2400 [11:26] <Jiggy12321> Zassassin, don't you have a laptop?
#2401 [11:27] <Zassassin> nope lol
#2402 [11:27] <Jiggy12321> You'll need to upgrade your entire computer lol
#2403 [11:27] <Jiggy12321> It's verrrryyyy old
#2404 [11:27] <Zassassin> why ?
#2405 [11:27] <Gabriela> hello, I have a problem with minecraft is not loaded and only monjang and closes
#2406 [11:27] <Zassassin> ikr
#2407 [11:27] <CubeTheThird> Hexilo_, from the control panel I would expect
#2408 [11:27] * TruDubStep [TruDubStep@notlogged] has quit. (Quit: Web client closed)
#2409 [11:27] <RazorBlade55> CubeTheThird Its installed now, what
#2410 [11:27] * Will [Will@notlogged] has joined #minecrafthelp
#2411 [11:27] <Zassassin> i just use it to play mc
#2412 [11:28] <CubeTheThird> Hexilo_, you can also try this: https://www.avast.com/uninstall-utility
#2413 [11:28] <Jiggy12321> Zassassin, then buy a Macbook Pro or something
#2414 [11:28] <Hexilo_> Ok i didnt know if it was some thing like MCafee
#2415 [11:28] <CubeTheThird> RazorBlade55, try the game again. You may need to reboot first
#2416 [11:28] <NoamTheGreat> the full report http://paste.ubuntu.com/12022083/
#2417 [11:28] <Jiggy12321> This computer can barely run Windows 8
#2418 [11:28] <RazorBlade55> system reboot?
#2419 [11:28] <Jiggy12321> NoamTheGreat, you need to downgrade to Windows 7
#2420 [11:28] <Gabriela> hello, I have a problem with minecraft is not loaded and only monjang and closes
#2421 [11:28] <Jiggy12321> Your graphics card isn't supported.
#2422 [11:28] <Zassassin> i i buy a new graphics card dat will be able to run mc smoothly right ?
#2423 [11:28] <Zassassin> *if
#2424 [11:29] <NoamTheGreat> no way I will be able to run it on windows 10?
#2425 [11:29] <RazorBlade55> CubeTheThird do I do a system reboot
#2426 [11:29] <CubeTheThird> Zassassin, smoother. You want a cheap card, so don't expect miracles
#2427 [11:29] <CubeTheThird> RazorBlade55, turn your computer off and on again
#2428 [11:29] <Will> I need help with my minecraft not lauching when I'm running Windows 10
#2429 [11:29] <Zassassin> kay
#2430 [11:29] <Jiggy12321> ??> Will win/dxdiag
#2431 [11:29] <Absol> Will: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2432 [11:29] <Will> http://paste.ubuntu.com/12022077/
#2433 [11:29] * Zassassin [Zassassin@notlogged] has quit. (Quit: Web client closed)
#2434 [11:29] <RazorBlade55> CubeTheThird Thank You for helping!
#2435 [11:29] <Jiggy12321> Will, you need to downgrade your os
#2436 [11:29] * RazorBlade55 [RazorBlade55@notlogged] has quit. (Quit: Web client closed)
#2437 [11:30] <Jiggy12321> Downgrade to Windows 7
#2438 [11:30] <Will> Ok
#2439 [11:30] * MrTornido [MrTornido@notlogged] has quit. (Ping timeout: 204 seconds)
#2440 [11:30] <Will> Thanks
#2441 [11:30] <NoamTheGreat> Jiggy12321, no way i will be able to run it on win10?
#2442 [11:30] * Will [Will@notlogged] has quit. (Client Quit)
#2443 [11:30] <Jiggy12321> NoamTheGreat, nope.
#2444 [11:30] <CubeTheThird> NoamTheGreat, your graphics card is not supported on windows 10
#2445 [11:30] <Jiggy12321> It's not OFFICIALLY supported on Windows 8/8.1 either.
#2446 [11:30] <NoamTheGreat> ok
#2447 [11:30] * Zedwick [Zedwick@notlogged] has joined #minecrafthelp
#2448 [11:30] <NoamTheGreat> tthanks
#2449 [11:31] * NoamTheGreat [NoamTheGreat@notlogged] has quit. (Quit: Web client closed)
#2450 [11:31] * danteTod [danteTod@notlogged] has joined #minecrafthelp
#2451 [11:31] <danteTod> Ok I am back and got a notepad for the results of the scan
#2452 [11:32] <CubeTheThird> danteTod, try the game again
#2453 [11:32] <danteTod> Ok
#2454 [11:32] * SuperPuperSteve [SuperPuperSteve@notlogged] has joined #minecrafthelp
#2455 [11:32] * Absol kicked SuperPuperSteve from #minecrafthelp (Reason: uperPuperSteve :You are banned from this channel)
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#2461 [11:35] <danteTod> Hmm, it seems to be taking a rather long time to start up... Never mind, it just popped up.
#2462 [11:37] * M7mdFraij [M7mdFraij@notlogged] has joined #minecrafthelp
#2463 [11:37] <M7mdFraij> guys im done with this crap
#2464 [11:37] <danteTod> Well the launcher is taking it's sweet time......
#2465 [11:37] <M7mdFraij> i cant fix it
#2466 [11:37] <M7mdFraij> any helper any one plz?
#2467 [11:38] <M7mdFraij> help me
#2468 [11:38] <danteTod> Wow, for the first time in forever the minecraft news finally shows up.
#2469 [11:38] <CubeTheThird> M7mdFraij, didn't I already give you your options?
#2470 [11:38] <M7mdFraij> i cant download new grphic car
#2471 [11:38] <M7mdFraij> card
#2472 [11:38] <CubeTheThird> M7mdFraij, ... of course not. A graphics card is hardware. YOu can't download hardware
#2473 [11:39] * Guest41965 [Guest41965@notlogged] has quit. (Ping timeout: 204 seconds)
#2474 [11:39] <M7mdFraij> xD so what to do?
#2475 [11:39] * maria [maria@notlogged] has joined #minecrafthelp
#2476 [11:39] <CubeTheThird> M7mdFraij, ask a computer professional to assist you with getting a new graphics card
#2477 [11:39] <M7mdFraij> go to professinal
#2478 [11:39] <M7mdFraij> k
#2479 [11:39] <M7mdFraij> bye
#2480 [11:39] <M7mdFraij> and thnx
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#2482 [11:40] <danteTod> Yeah it worked, thank you so much !!!
#2483 [11:40] <CubeTheThird> oh good!
#2484 [11:41] * DatNauticalGamer [DatNauticalGamer@notlogged] has joined #minecrafthelp
#2485 [11:41] <Jiggy12321> lmao
#2486 [11:41] <DatNauticalGamer> When I move my mouse side to side it always lags and I don't know if I have to update my drivers
#2487 [11:42] <Jiggy12321> DatNauticalGamer, that may just be from having a bad mouse lol
#2488 [11:42] <DatNauticalGamer> Razer mouse
#2489 [11:42] <Jiggy12321> razer sucks
#2490 [11:42] <Jiggy12321> Steelseries/Sentey FTW
#2491 [11:43] <DatNauticalGamer> Well I am looking for support not a suggestion
#2492 [11:43] * patrick [patrick@notlogged] has joined #minecrafthelp
#2493 [11:43] <Jiggy12321> I can't give support for a hardware issue.
#2494 [11:43] <Jiggy12321> Your sensitivity?
#2495 [11:43] <DatNauticalGamer> No it lags when I move my mouse
#2496 [11:43] * danteTod [danteTod@notlogged] has quit. (Quit: Web client closed)
#2497 [11:43] <Jiggy12321> Both ingame and in the Razer software?
#2498 [11:43] <Jiggy12321> DPI settings?
#2499 [11:44] <Jiggy12321> Input lag eh?
#2500 [11:44] <Jiggy12321> That's a hardware issue, not something I can help with.
#2501 [11:44] <CubeTheThird> DatNauticalGamer, do you mean your game's FPS drops when you move the mouse?
#2502 [11:44] <DatNauticalGamer> Yes
#2503 [11:45] <Jiggy12321> Stuttering?
#2504 [11:45] <Jiggy12321> ...
#2505 [11:45] <CubeTheThird> ??> DatNauticalGamer win/dxdiag
#2506 [11:45] <Absol> DatNauticalGamer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2507 [11:45] <Jiggy12321> Jesus
#2508 [11:45] <DatNauticalGamer> Ok
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#2510 [11:46] * trollinghunter [trollinghunter@notlogged] has quit. (Client Quit)
#2511 [11:47] <patrick> how do i get on minecraft?
#2512 [11:47] <CubeTheThird> patrick, you download and install it from minecraft.net/download, login and press play
#2513 [11:47] <Jiggy12321> patrick, have you purchased the game
#2514 [11:47] <patrick> yes
#2515 [11:48] * arnaud0215 [arnaud0215@notlogged] has joined #minecrafthelp
#2516 [11:48] <DatNauticalGamer> Ok got it how do I post it to you privately, CubeTheThird
#2517 [11:48] * Pedreft [Pedreft@notlogged] has joined #minecrafthelp
#2518 [11:48] <Jiggy12321> DatNauticalGamer, post it here
#2519 [11:49] <Pedreft> http://paste.ubuntu.com/12022228/
#2520 [11:49] <CubeTheThird> there's no private info in it
#2521 [11:49] <arnaud0215> hello i got somme weird thing happening whit my account
#2522 [11:49] <DatNauticalGamer> Ok here http://paste.ubuntu.com/12022234/
#2523 [11:49] <Pedreft> Help
#2524 [11:49] <CubeTheThird> Pedreft, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2525 [11:49] <Jiggy12321> Pedreft, jesus man that thing is like 10 years ol
#2526 [11:49] <CubeTheThird> arnaud0215, 'weird thing'?
#2527 [11:49] <arnaud0215> when i treid to loggin whit my account it says invaild credentials
#2528 [11:49] <arnaud0215> when i treid to loggin whit my account it says invaild credentials
#2529 [11:49] * patrick [patrick@notlogged] has left #minecrafthelp
#2530 [11:49] <arnaud0215> tried"
#2531 [11:49] <CubeTheThird> DatNauticalGamer, well your drivers appear to be up to date. Have you always has this issue?
#2532 [11:49] * Pedreft [Pedreft@notlogged] has quit. (Client Quit)
#2533 [11:50] <CubeTheThird> arnaud0215, have you tried resetting your password?
#2534 [11:50] <arnaud0215> yes but when i trie to loggin to mojang or minecraft it dont works
#2535 [11:50] <CubeTheThird> ??> arnaud0215 login/throttle
#2536 [11:50] <Absol> arnaud0215: Your login is being throttled, which will prevent you from logging in.
#2537 [11:50] * caio [caio@notlogged] has joined #minecrafthelp
#2538 [11:50] <Absol> arnaud0215: You will have to wait 3 hours without logging in for it to reset.
#2539 [11:51] <arnaud0215> ok thnx
#2540 [11:51] <DatNauticalGamer> CubetheThird, It just started to when I logged on and I had a issue with the shift key doing the same thing but when I updated it was better. I restarted today also after I sw
#2541 [11:51] <DatNauticalGamer> saw*
#2542 [11:51] * BugsBunny175 [BugsBunny175@notlogged] has joined #minecrafthelp
#2543 [11:51] <CubeTheThird> DatNauticalGamer, what is your FPS at?
#2544 [11:51] <arnaud0215> and is it normal when i search my username in the reset e-mail thing. taht he donts find it
#2545 [11:52] <DatNauticalGamer> Hits up 60 usually but now 17 when it happens
#2546 [11:52] <caio> não esta dando para jogar minecraft
#2547 [11:52] <CubeTheThird> arnaud0215, do you mean on http://www.minecraft.net/retrievename
#2548 [11:52] <arnaud0215> yes
#2549 [11:52] <CubeTheThird> DatNauticalGamer, what's your render distance set to?
#2550 [11:52] <CubeTheThird> arnaud0215, have you tried all your emails?
#2551 [11:52] <DatNauticalGamer> Like 5
#2552 [11:52] <CubeTheThird> DatNauticalGamer, do you have VBOs enabled?
#2553 [11:52] <caio> sim
#2554 [11:53] <arnaud0215> https://minecraft.net/resetpassword i typt my username and it says User not found. If you are using a Mojang account, go to https://account.mojang.com/ instead.
#2555 [11:53] <DatNauticalGamer> Let me see
#2556 [11:53] <CubeTheThird> arnaud0215, what is your minecraft username?
#2557 [11:53] * Pedreft [Pedreft@notlogged] has joined #minecrafthelp
#2558 [11:53] <arnaud0215> arnaud0215
#2559 [11:53] <DatNauticalGamer> No Vbo's are pff
#2560 [11:53] <DatNauticalGamer> off*
#2561 [11:53] <CubeTheThird> DatNauticalGamer, turn that on
#2562 [11:53] <Pedreft> http://paste.ubuntu.com/12022228/
#2563 [11:53] <DatNauticalGamer> Ok
#2564 [11:53] <CubeTheThird> arnaud0215, you should be resetting your password on account.mojang.com
#2565 [11:54] <DatNauticalGamer> Still happening
#2566 [11:54] <caio> caio
#2567 [11:54] <CubeTheThird> Pedreft, as I said earlier, your graphics card is not supported on windows 10
#2568 [11:54] <Pedreft> ok
#2569 [11:54] <CubeTheThird> DatNauticalGamer, laptop computer?
#2570 [11:54] <DatNauticalGamer> Desktop, Asus
#2571 [11:54] <Pedreft> Windows 7
#2572 [11:54] * kevinray [kevinray@notlogged] has joined #minecrafthelp
#2573 [11:54] * Pedreft [Pedreft@notlogged] has quit. (Client Quit)
#2574 [11:55] * caio [caio@notlogged] has quit. (Client Quit)
#2575 [11:55] <arnaud0215> but if my login is throttle what does it mean?
#2576 [11:55] <CubeTheThird> DatNauticalGamer, hmm.. not sure what else to check. Are you using mods?
#2577 [11:55] <kevinray> i need to update my drives
#2578 [11:55] <CubeTheThird> arnaud0215, it means you will have to wait 3 hours before trying to login again
#2579 [11:55] <DatNauticalGamer> Nope...Just straight up 1.8.8 ]
#2580 [11:55] <CubeTheThird> kevinray, do you have a dxdiag report?
#2581 [11:55] * RazorBlade55 [RazorBlade55@notlogged] has joined #minecrafthelp
#2582 [11:56] <kevinray> send a link
#2583 [11:56] <CubeTheThird> DatNauticalGamer, in-game, hold f3 + c until the game crashes
#2584 [11:56] <RazorBlade55> CubeTheThird It still is not working
#2585 [11:56] <arnaud0215> i need to wait 3 hours on only the launcher or on al the platforms (minecarft.net /mojang.com)
#2586 [11:56] <kevinray> ime of this report: 8/7/2015, 11:45:49
#2587 [11:56] <CubeTheThird> arnaud0215, all of them
#2588 [11:56] <CubeTheThird> kevinray, give a link to your report here
#2589 [11:56] <DatNauticalGamer> Ok just crashed the game so reopen or wait
#2590 [11:57] <CubeTheThird> DatNauticalGamer, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2591 [11:57] <kevinray> okay
#2592 [11:57] <arnaud0215> and alts also dont work i supose?
#2593 [11:57] <kevinray> http://paste.ubuntu.com/12022317/
#2594 [11:57] <RazorBlade55> CubeTheThird I installed the amd driver but it still says I dont have one. What do I do?
#2595 [11:57] <DatNauticalGamer> http://paste.ubuntu.com/12022322/
#2596 [11:57] <CubeTheThird> arnaud0215, no I don't expect so
#2597 [11:58] <CubeTheThird> kevinray, one moment
#2598 [11:58] <kevinray> okay
#2599 [11:58] <arnaud0215> Okay thnx realy helpfull i.
#2600 [11:58] * Jiggy12321 [Jiggy12321@notlogged] has quit. (Quit: Leaving)
#2601 [11:58] <CubeTheThird> kevinray, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#2602 [11:58] * arnaud0215 [arnaud0215@notlogged] has quit. (Quit: Web client closed)
#2603 [11:59] <kevinray> okay
#2604 [11:59] <CubeTheThird> DatNauticalGamer, hmm I dono. Everything I see is normal
#2605 [11:59] <RazorBlade55> CubeTheThird I installed the catalyst software earlier and It till wont work can you held
#2606 [11:59] <CubeTheThird> DatNauticalGamer, you may want to invest in a proper graphics card
#2607 [11:59] <CubeTheThird> RazorBlade55, can you make a new dxdiag report?
#2608 [11:59] <RazorBlade55> k
#2609 [11:59] <DatNauticalGamer> Ok Thanks'
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#2614 [12:00] <Creeperkiller201> umm?
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#2618 [12:01] <CubeTheThird> Creeperkiller201, do you need something..?
#2619 [12:01] <Creeperkiller201> ...
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#2622 [12:01] <hasan> crash report
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#2625 [12:02] <RazorBlade55> http://paste.ubuntu.com/12022362/
#2626 [12:02] * ich [ich@notlogged] has quit. (Client Quit)
#2627 [12:02] <CubeTheThird> RazorBlade55, hmm the driver doesn't appear to have installed
#2628 [12:02] * ShadowGamesLP [ShadowGamesLP@notlogged] has joined #minecrafthelp
#2629 [12:03] <RazorBlade55> thats weired
#2630 [12:03] <RazorBlade55> weird**
#2631 [12:03] * kevinray [kevinray@notlogged] has quit. (Ping timeout: 204 seconds)
#2632 [12:03] <CubeTheThird> sorry I g2g
#2633 [12:03] <RazorBlade55> oh... damn
#2634 [12:03] <hasan> cras report
#2635 [12:03] <Jiggy12321> hasan, post it.
#2636 [12:03] <hasan> crash report
#2637 [12:03] <Jiggy12321> ??> hasan launcher/crash-log
#2638 [12:03] <Absol> hasan: We need to see your crash log, which appears after a crash.
#2639 [12:03] <Absol> hasan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2640 [12:04] <RazorBlade55> Who is a helper here?
#2641 [12:04] <Jiggy12321> Me
#2642 [12:04] <RazorBlade55> ok
#2643 [12:04] * matirrrr [matirrrr@notlogged] has joined #minecrafthelp
#2644 [12:04] <Jiggy12321> Try reinstalling the driver, RazorBlade55. if it gives any error at all, tell me.
#2645 [12:04] * ShadowGamesLP [ShadowGamesLP@notlogged] has quit. (Client Quit)
#2646 [12:05] <hasan> ---- Minecraft Crash Report ---- // Would you like a cupcake? Time: 07.08.2015 20:01 Description: Ticking screen java.lang.IndexOutOfBoundsException at java.nio.Buffer.checkIndex(Unknown Source) at java.nio.DirectIntBufferU.get(Unknown Source) at bls.a(SourceFile:270) at bls.a(SourceFile:220) at azd.a(SourceFile:1675) at azd.a(SourceFile:1633) at biv.a(SourceFile:113) at gu.a(SourceFile:70) at gu.a(SourceFile:13) at ef.a(SourceFile:164) at bb
#2647 [12:05] <RazorBlade55> Ok
#2648 [12:05] <Jiggy12321> ??> hasan paste
#2649 [12:05] <RazorBlade55> Wait, which driver?
#2650 [12:05] <Absol> hasan: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2651 [12:05] <RazorBlade55> the catalyst>
#2652 [12:05] <RazorBlade55> ?**
#2653 [12:05] <matirrrr> hello i have a problem with run minecraft 1.88
#2654 [12:05] <matirrrr> http://paste.ubuntu.com/12022331/
#2655 [12:06] <matirrrr> could you help me\
#2656 [12:06] <matirrrr> ?
#2657 [12:06] <Jiggy12321> RazorBlade55, yes
#2658 [12:06] <Jiggy12321> matirrrr, one moment
#2659 [12:06] <matirrrr> ok\
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#2661 [12:06] * trollinghunter [trollinghunter@notlogged] has quit. (Quit: Web client closed)
#2662 [12:06] <Jiggy12321> matirrrr, here: https://downloadcenter.intel.com/download/22520
#2663 [12:06] <hasan> türk varmı
#2664 [12:07] * hey [hey@notlogged] has joined #minecrafthelp
#2665 [12:07] <matirrrr> ok thanks
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#2667 [12:07] <matirrrr> i hope that works :)
#2668 [12:07] <Jiggy12321> k
#2669 [12:09] * scougle [scougle@notlogged] has joined #minecrafthelp
#2670 [12:09] <RazorBlade55> it says theres an update I can install would that work the same? If not can you get me a link?
#2671 [12:10] <scougle> hello? I am having trouble with skin visibility when I play with another person. They only see me as Steve and not as the skin I am (currently a bear). Suggestions?
#2672 [12:11] * mmmmm [mmmmm@notlogged] has joined #minecrafthelp
#2673 [12:11] <mmmmm> minecraft and mojang wont let me sign in and i have reset my password already
#2674 [12:12] <Jiggy12321> mmmmm, what do you mean?
#2675 [12:12] * Ramos [Ramos@notlogged] has joined #minecrafthelp
#2676 [12:13] <Jiggy12321> scougle, what version?
#2677 [12:13] * darknite2006 [darknite2006@notlogged] has joined #minecrafthelp
#2678 [12:13] * Narlin [Narlin@notlogged] has joined #minecrafthelp
#2679 [12:13] <mmmmm> i cant logi in
#2680 [12:13] * darknite2006 [darknite2006@notlogged] has quit. (Client Quit)
#2681 [12:13] <scougle> version 1.8.8 using on MAC
#2682 [12:14] <mmmmm> Error! Unknown e-mail address or password. thats what it says
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#2691 [12:17] <scougle> Jiggy12321 are you still there?
#2692 [12:18] <Mikestriken> Hey
#2693 [12:18] <Mikestriken> I really need help with my minecraft!
#2694 [12:18] <Mikestriken> I got the new windows 10
#2695 [12:18] <Mikestriken> but when I go into it I get a problem
#2696 [12:19] <scougle> i'll come back later.
#2697 [12:19] <Mikestriken> it is something to do with my IVIDIA
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#2700 [12:21] * ZOACRAFT [ZOACRAFT@notlogged] has quit. (Client Quit)
#2701 [12:21] <Mikestriken> And when I go through the whole "tutorial" with doing the auto update checker all I get is it telling me to install the latest version of java
#2702 [12:21] * RazorBlade55 [RazorBlade55@notlogged] has quit. (Quit: Web client closed)
#2703 [12:23] <Mikestriken> and then I hit a dead end and I don't have anything else to do so theoretically it should be fixed
#2704 [12:23] <Mikestriken> but it just gives me the same error
#2705 [12:24] <Mikestriken> i was told to give this link to you http://paste.ubuntu.com/12022452/ it is a DxDiag
#2706 [12:24] * MrTornido [MrTornido@notlogged] has joined #minecrafthelp
#2707 [12:25] <Mikestriken> well i will be here if you have any questions plz help
#2708 [12:27] * RazorBlade55 [RazorBlade55@notlogged] has joined #minecrafthelp
#2709 [12:27] <RazorBlade55> anyone where
#2710 [12:27] <RazorBlade55> anyone here*****
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#2714 [12:33] <The_Dead02> i need help it turns out im more laggy in singleplayer than multiplayer what should i do?
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#2718 [12:37] <The_Dead02> i need help it turns out im more laggy in singleplayer than multiplayer what should i do?
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#2720 [12:39] * StriveFG [StriveFG@notlogged] has joined #minecrafthelp
#2721 [12:40] <StriveFG> my twitch account is connected to mojang but when i restart minecraft it doesnt update
#2722 [12:41] * MrTornido [MrTornido@notlogged] has joined #minecrafthelp
#2723 [12:41] <StriveFG> my twitch account is connected to mojang but when i restart minecraft it doesnt update @Absol @AuBot
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#2725 [12:42] <The_Dead02> Lord_Ralex: can you help me?
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#2731 [12:47] <DoctorPigHustler> Hello, I have recently installed windows ten. Minecraft is not working and I would like to uninstall Windows ten, I click settings and recovery but I cant downgarde it, does anyone know why?
#2732 [12:47] * MrTornido [MrTornido@notlogged] has quit. (Quit: Web client closed)
#2733 [12:48] * RazorBlade55 [RazorBlade55@notlogged] has quit. (Ping timeout: 204 seconds)
#2734 [12:49] <DoctorPigHustler> Anyone Online?
#2735 [12:50] * redphill [redphill@notlogged] has joined #minecrafthelp
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#2737 [12:50] * Jiggy12321 [Jiggy12321@notlogged] has joined #minecrafthelp
#2738 [12:51] <redphill> i can't connect to minecraft because of crashes
#2739 [12:51] <Jiggy12321> ??> redphill launcher/crash-log
#2740 [12:51] <Absol> redphill: We need to see your crash log, which appears after a crash.
#2741 [12:51] <Absol> redphill: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2742 [12:52] <redphill> ------------------
#2743 [12:54] <redphill> i give you the number ?
#2744 [12:54] <The_Dead02> i need help it turns out im more laggy in singleplayer than multiplayer what should i do?
#2745 [12:56] * NeonJelly13 [NeonJelly13@notlogged] has joined #minecrafthelp
#2746 [12:57] <The_Dead02> Absol: ?
#2747 [12:57] <NeonJelly13> Help I can't get my Minecraft: PC Edition to work it just says the stuff about crashing and i do the stuff but it says it can't detect a driver! ??????
#2748 [12:58] <NeonJelly13> HEREIS THE LINK IT GAVE ME! http://paste.ubuntu.com/12017687/
#2749 [12:59] <NeonJelly13> hello is anyone there?
#2750 [12:59] <NeonJelly13> :(
#2751 [12:59] * almajid7 [almajid7@notlogged] has joined #minecrafthelp
#2752 [12:59] <almajid7> hello
#2753 [13:00] <NeonJelly13> HELLO PLZ IS ANYONE GOING TO ANSWER ME?!?!
#2754 [13:00] <Jiggy12321> Hello.
#2755 [13:00] <NeonJelly13> hi
#2756 [13:00] <Jiggy12321> Anyone need help
#2757 [13:00] <NeonJelly13> PLZ
#2758 [13:00] <NeonJelly13> HELP
#2759 [13:00] <NeonJelly13> PLZ
#2760 [13:00] <almajid7> i have a problem with minecraft'
#2761 [13:00] <NeonJelly13> DITTO
#2762 [13:00] <Jiggy12321> NeonJelly13 was first.
#2763 [13:00] <Jiggy12321> What's your problem?
#2764 [13:01] <almajid7> i cant join multiplayer servers but i can join lans
#2765 [13:01] * xa_gamer1 [xa_gamer1@notlogged] has joined #minecrafthelp
#2766 [13:02] <NeonJelly13> I just got windows 10 and i cant launch minecraft pc edition it redirects me to another page but the autodetector says nothings there
#2767 [13:02] <NeonJelly13> I DONT GET ITBUT HERE IS THE LINK IT GAVE ME! http://paste.ubuntu.com/12017687/
#2768 [13:02] <NeonJelly13> PLZ!
#2769 [13:03] <NeonJelly13> ?
#2770 [13:03] <Jiggy12321> NeonJelly13, you'll need to downgrade to Windows 7
#2771 [13:03] <Jiggy12321> Or Windows 8
#2772 [13:03] <Jiggy12321> Your APU isn't supported by Windows 10.
#2773 [13:04] <Extreme> NeonJelly13: Currently AMD only has APU drivers via Windows update
#2774 [13:05] * astorlol04 [astorlol04@notlogged] has joined #minecrafthelp
#2775 [13:05] <Extreme> NeonJelly13: You can still use the 8.1 drivers on https://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064 by manually installing it as explained here: http://hopper.minecraft.net/help/guides/drivers/amd-manual-install/
#2776 [13:05] <Extreme> You need to use Device manager or else they'll get overwritten the next time Windows update runs.
#2777 [13:05] * almajid7 [almajid7@notlogged] has quit. (Ping timeout: 204 seconds)
#2778 [13:06] * NeonJelly13_ [NeonJelly13_@notlogged] has joined #minecrafthelp
#2779 [13:07] <NeonJelly13_> I WAS ALREADY HERE BUT I DONT KNOW HOW TO DO IT
#2780 [13:07] * NeonJelly13 [NeonJelly13@notlogged] has quit. (Ping timeout: 204 seconds)
#2781 [13:07] <NeonJelly13_> what im still here though.
#2782 [13:07] <NeonJelly13_> plz?
#2783 [13:07] * mailman [mailman@notlogged] has joined #minecrafthelp
#2784 [13:08] <The_Dead02> i need help it turns out im more laggy in singleplayer than multiplayer what should i do?
#2785 [13:08] <Jiggy12321> ??> The_Dead02 win/dxdiag
#2786 [13:08] <Absol> The_Dead02: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2787 [13:08] * xFigMenx [xFigMenx@notlogged] has joined #minecrafthelp
#2788 [13:09] * Jiggy12321 [Jiggy12321@notlogged] has quit. (Quit: Leaving)
#2789 [13:09] <xFigMenx> hallo
#2790 [13:09] <xFigMenx> i have problem
#2791 [13:09] <NeonJelly13_> :(YES A PERSON!
#2792 [13:10] <NeonJelly13_> SAME
#2793 [13:10] <NeonJelly13_> plzhelp
#2794 [13:10] <NeonJelly13_> ANYONE
#2795 [13:10] <mailman> yess
#2796 [13:10] <The_Dead02> Absol: ik my omputer is crappy but its impossbile thats singleplayerer is laggy than multiplayer
#2797 [13:10] <mailman> what neon
#2798 [13:10] * astorlol04 [astorlol04@notlogged] has quit. (Ping timeout: 204 seconds)
#2799 [13:11] <NeonJelly13_> I said my problem to another guy but he said to downgrade to windows 7
#2800 [13:11] <mailman> what is your problemo
#2801 [13:11] <NeonJelly13_> BUT I WAS JUST IN WINDOWS 7! here is the link to the dxdiag http://paste.ubuntu.com/12017687/
#2802 [13:12] <NeonJelly13_> MINECRAFT DOESNT WORK FOR ME LAUNCHER CRASHES AND MANY PROBLEMS!
#2803 [13:12] <xFigMenx> I can not log in to my account
#2804 [13:12] <xFigMenx> I can not log in to my account
#2805 [13:12] <xFigMenx> I can not log in to my account
#2806 [13:12] <xFigMenx> I can not log in to my account
#2807 [13:12] * Absol kicked xFigMenx from #minecrafthelp (Reason: FigMenx :Stop spamming)
#2808 [13:12] <The_Dead02> http://paste.ubuntu.com/12022925/
#2809 [13:12] <NeonJelly13_> Autodetector doesnt detect a driver SO NOW WHAT?
#2810 [13:12] <NeonJelly13_> NO PLZ HELP PLZ!
#2811 [13:12] <mailman> Neon you are still running on windows 10
#2812 [13:13] <NeonJelly13_> YES
#2813 [13:13] * debbie [debbie@notlogged] has joined #minecrafthelp
#2814 [13:13] <NeonJelly13_> I DONT KNOW HOW TO DOWNGRADE
#2815 [13:14] <NeonJelly13_> what do i do i like windows 10 plz i want to have windows 10 AND minecraft
#2816 [13:14] * debbie [debbie@notlogged] has quit. (Client Quit)
#2817 [13:14] <mailman> neon go here www.microsoft.com/en-us/software-recovery
#2818 [13:14] <NeonJelly13_> :(OK
#2819 [13:14] <mailman> and
#2820 [13:15] <NeonJelly13_> And?
#2821 [13:15] * Codyto123 [Codyto123@notlogged] has joined #minecrafthelp
#2822 [13:15] <mailman> windows 10 and minecraft do not work well right now because of bugs
#2823 [13:15] * xa_gamer1 [xa_gamer1@notlogged] has quit. (Ping timeout: 204 seconds)
#2824 [13:15] <mailman> it will most likely be fixed soon
#2825 [13:16] <NeonJelly13_> why cant i be windows 10 and have minecraft?
#2826 [13:16] <NeonJelly13_> I LIKE BOTH
#2827 [13:16] <mailman> i know me too
#2828 [13:16] <mailman> i had the same problem
#2829 [13:16] * xFigMenxHELPPLIS [xFigMenxHELPPLIS@notlogged] has joined #minecrafthelp
#2830 [13:16] <xFigMenxHELPPLIS> I can not log in to my account Who can help?
#2831 [13:16] <mailman> but it just doesnt work together
#2832 [13:16] <Codyto123> I need help with this link, i don't know what to do now... http://paste.ubuntu.com/12022885/
#2833 [13:16] <xFigMenxHELPPLIS> I can not log in to my account Who can help?
#2834 [13:17] <The_Dead02> Absol: ?
#2835 [13:17] <Codyto123> I just download windows 10 and i vcant run Minecraft
#2836 [13:17] <mailman> cody you need to go back to windows 7
#2837 [13:17] <xFigMenxHELPPLIS> I can not get it sign changed the password and nothing
#2838 [13:17] <mailman> what fig
#2839 [13:18] <Codyto123> What does that means???
#2840 [13:18] <xFigMenxHELPPLIS> I can not log into your account, I changed the password and nothing
#2841 [13:18] <Codyto123> i cant use minecraft in windows 10???
#2842 [13:19] * StubbleDan [StubbleDan@notlogged] has joined #minecrafthelp
#2843 [13:19] <mailman> cody your processors are not what they need to be to run minecraft
#2844 [13:19] <xFigMenxHELPPLIS> I can not log into your account, I changed the password and nothing
#2845 [13:19] <xFigMenxHELPPLIS> I can not log into your account, I changed the password and nothing
#2846 [13:19] <xFigMenxHELPPLIS> I can not log into your account, I changed the password and nothing
#2847 [13:19] <Codyto123> Can i upgrade them???
#2848 [13:19] <xFigMenxHELPPLIS> I can not log into your account, I changed the password and nothing
#2849 [13:20] <GreyVulpine> !k xFigMenxHELPPLIS
#2850 [13:20] * GreyBot kicked xFigMenxHELPPLIS from #minecrafthelp (Reason: FigMenxHELPPLIS :<Kicks:1482>)
#2851 [13:20] * xFigMenxHELPPLIS [xFigMenxHELPPLIS@notlogged] has joined #minecrafthelp
#2852 [13:20] <Extreme> Codyto123: You need to downgrade to Windows 7, correct
#2853 [13:20] <xFigMenxHELPPLIS> I can not log into your account, I changed the password and nothing
#2854 [13:20] <Codyto123> How can I go back to Windows 7
#2855 [13:20] <Extreme> ??> xFigMenxHELPPLIS scold/repeat
#2856 [13:20] <Absol> xFigMenxHELPPLIS: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#2857 [13:20] <Absol> xFigMenxHELPPLIS: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#2858 [13:21] <mailman> here cody www.microsoft.com/en-us/software-recovery
#2859 [13:21] <Codyto123> Thanks
#2860 [13:21] <Extreme> Codyto123: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2861 [13:21] <xFigMenxHELPPLIS> what i do
#2862 [13:21] <xFigMenxHELPPLIS> ?
#2863 [13:21] <NeonJelly13_> CANT I STAY WINDOWS 10?
#2864 [13:21] <The_Dead02> http://paste.ubuntu.com/12022925/ why is single player laggy more than multiplayer
#2865 [13:22] <NeonJelly13_> PLZ I LIKE
#2866 [13:22] <Extreme> NeonJelly13_: We're not talking about you.
#2867 [13:22] <NeonJelly13_> ISNT THERE A WAY TO BE WINDOWS 10 AND USE MINECRAFT PC EDITION?
#2868 [13:22] <Codyto123> So i can only use minecraft in windows 7???
#2869 [13:22] <NeonJelly13_> mailman was helping me
#2870 [13:23] <Extreme> ??> NeonJelly13_ irc/multitasking/!
#2871 [13:23] <Absol> NeonJelly13_: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#2872 [13:23] <Absol> NeonJelly13_: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#2873 [13:23] <NeonJelly13_> I KNOW
#2874 [13:23] <NeonJelly13_> But mailman was helping me where did he go
#2875 [13:23] <Extreme> Codyto123: That is correct.
#2876 [13:23] <mailman> i am here
#2877 [13:23] <StubbleDan> Hi all. I have downloaded Minecraft and I when I open it it reaches 'Unpacking Launcher' stage and then presents the error message, 'Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft.' I tried reinstalling but still no change!! Can anyone help?
#2878 [13:24] <Extreme> Codyto123: However, you may still be able to play "Minecraft: Windows 10 Edition"
#2879 [13:24] * Chiwu [Chiwu@notlogged] has joined #minecrafthelp
#2880 [13:24] <NeonJelly13_> StubbleDan SAME PROBLEM
#2881 [13:24] * Chiwu [Chiwu@notlogged] has quit. (Client Quit)
#2882 [13:24] <NeonJelly13_> i want to have minecraft on windows 10 plz is there a way mailman?
#2883 [13:24] <Codyto123> But i can go to windows 10 everytime i want???
#2884 [13:24] <NeonJelly13_> PLZ
#2885 [13:24] <NeonJelly13_> What REALLY
#2886 [13:25] <NeonJelly13_> HOW
#2887 [13:25] <mailman> neon you need awd processors at the most to use minecraft
#2888 [13:25] <NeonJelly13_> BUT HOW
#2889 [13:25] <Extreme> StubbleDan: "Minecraft Runtime Enviornment"?
#2890 [13:25] <mailman> get a new computer
#2891 [13:25] <NeonJelly13_> no I CANT
#2892 [13:25] <Extreme> NeonJelly13_: What is the issue you are having?
#2893 [13:25] <NeonJelly13_> i have a PC already this is my laptop
#2894 [13:25] <mailman> and i had the same problem
#2895 [13:26] <StubbleDan> NEON Yes I am on a laptop too!
#2896 [13:26] <StubbleDan> EXTREME: Yes that is the exact message I'm getting.
#2897 [13:26] <NeonJelly13_> i cant use minecraft and when i use the launcher it crashes and redirects me and i do the autodetect stuff but it says there are no drivers detected :(
#2898 [13:27] <NeonJelly13_> ???
#2899 [13:27] <Codyto123> Can i download windos 10 everytime i want???
#2900 [13:27] * Kody3334 [Kody3334@notlogged] has joined #minecrafthelp
#2901 [13:27] <Extreme> ??> StubbleDan dl/client/alternative
#2902 [13:27] * WesterMC [WesterMC@notlogged] has joined #minecrafthelp
#2903 [13:27] <NeonJelly13_> WHAT IS THAT
#2904 [13:27] <Extreme> ??> StubbleDan dl/win/alternative
#2905 [13:27] <WesterMC> Hey can I get help please?
#2906 [13:27] <The_Dead02> Extreme: can you answer me?
#2907 [13:27] <mailman> i will look again neonjelly
#2908 [13:27] <Kody3334> i need help with windows 10 i cant use my minecraft
#2909 [13:27] <WesterMC> Me too Kody
#2910 [13:27] <NeonJelly13_> everyone basically has the same problem
#2911 [13:27] <Codyto123> Me to
#2912 [13:28] <WesterMC> :(
#2913 [13:28] <Kody3334> i fixed it before
#2914 [13:28] <NeonJelly13_> same
#2915 [13:28] <WesterMC> How Kody?
#2916 [13:28] <Extreme> StubbleDan: Get the launcher here - https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#2917 [13:28] <NeonJelly13_> no not same just same problem
#2918 [13:28] <NeonJelly13_> whats that
#2919 [13:28] <Extreme> Kody3334: What's the issue?
#2920 [13:28] <WesterMC> Anyone here? For help? here is my Unbuntu http://paste.ubuntu.com/12023079/
#2921 [13:28] <Extreme> ??> NeonJelly13_ win/dxdiag
#2922 [13:28] <Absol> NeonJelly13_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2923 [13:28] <Extreme> WesterMC: One moment.
#2924 [13:28] <The_Dead02> guys?
#2925 [13:28] <Kody3334> when i use pc minecraft on windows 10 it crashes
#2926 [13:28] <NeonJelly13_> DUDE I DID
#2927 [13:28] <StubbleDan> Extreme: Thanks I'll give that a try.
#2928 [13:28] <NeonJelly13_> 1 sec
#2929 [13:29] <WesterMC> Same I tried the steps as well
#2930 [13:29] * Perrovolador [Perrovolador@notlogged] has joined #minecrafthelp
#2931 [13:29] <StubbleDan> Neon: Extreme is suggesting a link to an aws launcher. Might work??
#2932 [13:29] <Extreme> WesterMC: Your computer does not have updated drivers from Intel on Windows 10. You need drivers from Intel, and thus you cannot play Minecraft for PC unless you downgrade.
#2933 [13:29] <NeonJelly13_> I came here from that help website LOL
#2934 [13:29] <Extreme> WesterMC: You may also be able to play the Windows 10 Edition if you wish.
#2935 [13:29] * IronKnightTom [IronKnightTom@notlogged] has joined #minecrafthelp
#2936 [13:29] <Extreme> NeonJelly13_: You have not done what I asked.
#2937 [13:29] <Extreme> NeonJelly13_: We need the link to your DxDiag report.
#2938 [13:30] * Perrovolador [Perrovolador@notlogged] has quit. (Client Quit)
#2939 [13:30] <Kody3334> i downloaded a driver but i reseted my computer and its gone
#2940 [13:30] <Extreme> NeonJelly13_: I know where you came from, but that does not help knowing that.
#2941 [13:30] <NeonJelly13_> http://paste.ubuntu.com/12017687/
#2942 [13:30] <WesterMC> So what do I need to do to play Minecraft normal edition not Windows 10 one? How do I get proper drivers for my PC?
#2943 [13:30] <Extreme> NeonJelly13_: Thank you. One moment.
#2944 [13:30] * DatNauticalGamer [DatNauticalGamer@notlogged] has joined #minecrafthelp
#2945 [13:30] <NeonJelly13_> i tried to get the minecraft windows 10 but the gift code failed and BOOM nothing]
#2946 [13:30] <Extreme> WesterMC: As I explained, you must downgrade to Windows 7 if you wish to play the PC edition.
#2947 [13:30] <NeonJelly13_> WHY
#2948 [13:30] <mailman> ??> mailman_ win/dxdiag
#2949 [13:30] <Absol> mailman_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2950 [13:31] <Kody3334> no i downlloaded the frivers and it worked brfore
#2951 [13:31] <NeonJelly13_> BYe
#2952 [13:31] <WesterMC> How about the Windows 10 eiditon?
#2953 [13:31] <Extreme> NeonJelly13_: Er, can you explain?
#2954 [13:31] <Kody3334> drivers
#2955 [13:31] <Codyto123> Im going back to windows 7...
#2956 [13:31] <Extreme> WesterMC: Yes, you can play that.
#2957 [13:31] <NeonJelly13_> Not really i dont get it
#2958 [13:31] <The_Dead02> Absol: ?
#2959 [13:31] * helpme [helpme@notlogged] has joined #minecrafthelp
#2960 [13:31] <DatNauticalGamer> When using my mouse and looking side to side my computer lags like crazy dropping 30-40 fps I updated my driver to windows 10 64x bit but I still don't know what to do
#2961 [13:31] <WesterMC> Will I still be able to go on the servers I used to play on in Windows 10 eiditon? Like Hypixel, Mineplex etc?
#2962 [13:31] <helpme> hi
#2963 [13:31] <Extreme> NeonJelly13_: You can still use the 8.1 drivers on https://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064 by manually installing it as explained here: http://hopper.minecraft.net/help/guides/drivers/amd-manual-install/
#2964 [13:31] * StubbleDan [StubbleDan@notlogged] has quit. (Quit: Web client closed)
#2965 [13:32] <DatNauticalGamer> WesterMC No
#2966 [13:32] <helpme> hi
#2967 [13:32] <WesterMC> Alright thank you
#2968 [13:32] <Extreme> The_Dead02: What's the issue?
#2969 [13:32] <helpme> can some one chec this out plz
#2970 [13:32] <mailman> helpme: hi
#2971 [13:32] <NeonJelly13_> Okaaaaaaaaaaaaaaaaaaaaaaaaaaayyyyyyyyyyyyyyy
#2972 [13:32] <helpme> http://paste.ubuntu.com/12023123/
#2973 [13:32] <NeonJelly13_> idont understand
#2974 [13:32] <WesterMC> Is there a graphics driver update that will replace my current driver with a newer one?
#2975 [13:32] <helpme> look at the link
#2976 [13:32] <The_Dead02> Extreme: i need help it turns out im more laggy in singleplayer than multiplayer what should i do?
#2977 [13:32] <The_Dead02> http://paste.ubuntu.com/12022925/ why is single player laggy more than multiplayer
#2978 [13:32] <Extreme> ??> Kody3334 win/dxdiag
#2979 [13:32] <Absol> Kody3334: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2980 [13:32] <Extreme> The_Dead02: We cannot assist with FPS issues, sorry.
#2981 [13:32] <NeonJelly13_> OK i think i get it
#2982 [13:33] <DatNauticalGamer> When using my mouse and looking side to side my computer lags like crazy dropping 30-40 fps I updated my driver to windows 10 64x bit but I still don't know what to do
#2983 [13:33] <Extreme> NeonJelly13_: Get the drivers from the URL I gave you. Install them as explained in the second link.
#2984 [13:33] <NeonJelly13_> same
#2985 [13:33] <mailman> helpme: did you have a error message
#2986 [13:33] <NeonJelly13_> OK DOING
#2987 [13:33] <helpme> i need help loading minecraft
#2988 [13:33] <WesterMC> hello?
#2989 [13:33] <Extreme> helpme: What happens when you try?
#2990 [13:33] <DatNauticalGamer> When using my mouse and looking side to side my computer lags like crazy dropping 30-40 fps I updated my driver to windows 10 64x bit but I still don't know what to do
#2991 [13:33] <helpme> ---- Minecraft Crash Report ---- // Who set us up the TNT? Time: 07/08/15 19:26 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at o
#2992 [13:33] <Extreme> WesterMC: I answered your question.
#2993 [13:34] <WesterMC> The driver one?
#2994 [13:34] <IronKnightTom> trying to load minecraft laptop, but the graphix driver doesnot run, dxdiag http://paste.ubuntu.com/12023029/
#2995 [13:34] <Codyto123> Thanks, i'm better get going...
#2996 [13:34] * DatNauticalGamer [DatNauticalGamer@notlogged] has quit. (Client Quit)
#2997 [13:34] <redphill> i have the same problem
#2998 [13:34] * Codyto123 [Codyto123@notlogged] has quit. (Quit: Web client closed)
#2999 [13:34] <helpme> when i load minecraft i see drivers update
#3000 [13:35] * helpme [helpme@notlogged] has quit. (Client Quit)
#3001 [13:35] <Extreme> WesterMC: You need to downgrade if you wish to play the PC edition
#3002 [13:35] <WesterMC> Ok :( Thanks for your time and help (:
#3003 [13:35] <Extreme> redphill: What's the issue you're having?
#3004 [13:35] <Kody3334> am geting my win/dxdiag
#3005 [13:35] <WesterMC> Good day, good luck with everyone help!
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#3007 [13:35] <redphill> when i try to open minecraft
#3008 [13:35] * sadface [sadface@notlogged] has joined #minecrafthelp
#3009 [13:36] <sadface> hi
#3010 [13:36] <redphill> it crashes
#3011 [13:36] * The_Dead02 [The_Dead02@notlogged] has quit. (Ping timeout: 204 seconds)
#3012 [13:36] * KK3370 [KK3370@notlogged] has joined #minecrafthelp
#3013 [13:36] <sadface> hello
#3014 [13:36] <mailman> yes sadface
#3015 [13:36] <sadface> does anyone know what this is
#3016 [13:37] <sadface> http://paste.ubuntu.com/12023123/
#3017 [13:37] <NeonJelly13_> I DONT GET
#3018 [13:37] <KK3370> I keep having an issue when I try to play the game. The launcher starts up as normal, but when I hit play, a white screen appears in the launcher box and and I cannot access the game.
#3019 [13:37] <sadface> :(
#3020 [13:37] <Kody3334> e=EXTRME
#3021 [13:37] <sadface> does anyone have skype
#3022 [13:37] <Kody3334> EXTREME
#3023 [13:37] <NeonJelly13_> EXTREME IT DIDNT HAVE THE AMD GRAPHICS CARD JUST A MICROSOFT ONE
#3024 [13:37] <mailman> did you get an error sadface
#3025 [13:38] <Kody3334> here http://paste.ubuntu.com/12023184/
#3026 [13:38] <KK3370> Does anyone know what to do???
#3027 [13:38] <NeonJelly13_> NO
#3028 [13:38] <sadface> not me
#3029 [13:38] <redphill> http://paste.ubuntu.com/12022668/
#3030 [13:38] <Extreme> sadface: One momnt.
#3031 [13:39] <sadface> rly you copyer
#3032 [13:39] <mailman> redphil: you arent supported
#3033 [13:39] <Kody3334> extreme may u please do me next http://paste.ubuntu.com/12023184/
#3034 [13:39] * bladesboy2 [bladesboy2@notlogged] has joined #minecrafthelp
#3035 [13:39] <Extreme> sadface: Download and install the driver at - https://downloadcenter.intel.com/download/24947
#3036 [13:40] * IronKnightTom [IronKnightTom@notlogged] has quit. (Ping timeout: 204 seconds)
#3037 [13:40] <Extreme> Kody3334: Download and install the driver at - https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#3038 [13:40] <Kody3334> k
#3039 [13:40] <mailman> to play minecraft on windows 10
#3040 [13:40] <Extreme> redphill: One moment
#3041 [13:40] <redphill> ok
#3042 [13:40] <bladesboy2> how do I find the error messages thing to paste here?
#3043 [13:40] <redphill> i just want help
#3044 [13:40] * sadface [sadface@notlogged] has quit. (Client Quit)
#3045 [13:40] <mailman> Extreme i just tried to help redphil
#3046 [13:41] <Extreme> redphill: Search "Windows update" at Start and select "check for updates"
#3047 [13:41] <redphill> ok
#3048 [13:41] <Kody3334> thanks it works
#3049 [13:42] <Extreme> redphill: Install any that you find.
#3050 [13:42] <Extreme> bladesboy2: What's the issue you're having?
#3051 [13:42] <Extreme> mailman: What's the issue you are having?
#3052 [13:42] * Thegamerguy [Thegamerguy@notlogged] has joined #minecrafthelp
#3053 [13:42] <Extreme> redphill: Intel only provides drivers for your chipset with Windows Update for Windows 10.
#3054 [13:42] <redphill> i don't have "windows update"
#3055 [13:42] <Extreme> redphill: Yes, you do.
#3056 [13:42] * Thegamerguy [Thegamerguy@notlogged] has quit. (Client Quit)
#3057 [13:43] <Extreme> redphill: It's a part of Windows.
#3058 [13:43] * owen10jc [owen10jc@notlogged] has joined #minecrafthelp
#3059 [13:43] <redphill> i have it
#3060 [13:44] * IronKnightTom [IronKnightTom@notlogged] has joined #minecrafthelp
#3061 [13:44] <NeonJelly13_> UM extreme it says the driver downlod will take mmore then 12hoiuurs
#3062 [13:44] * TheS0lidVap0r [TheS0lidVap0r@notlogged] has joined #minecrafthelp
#3063 [13:44] <owen10jc> why
#3064 [13:44] <NeonJelly13_> But once it is downloded will i be able to use minecraft?
#3065 [13:44] <Extreme> NeonJelly13_: It may take a bit of time depending on your internet connection.
#3066 [13:44] <mailman> owen10jc: what is the problem
#3067 [13:45] <NeonJelly13_> .
#3068 [13:45] <NeonJelly13_> .
#3069 [13:45] <Extreme> NeonJelly13_: You will need to install it as explained at http://hopper.minecraft.net/help/guides/drivers/amd-manual-install/#install
#3070 [13:45] <NeonJelly13_> .
#3071 [13:45] <NeonJelly13_> .
#3072 [13:45] * Absol kicked NeonJelly13_ from #minecrafthelp (Reason: eonJelly13_ :Stop spamming)
#3073 [13:45] <owen10jc> i cant go on multiplayer
#3074 [13:45] <Extreme> owen10jc: Why is that?
#3075 [13:46] <owen10jc> it cant connecy
#3076 [13:46] <mailman> Extreme: i was just about to help owen10jc
#3077 [13:46] <Extreme> owen10jc: What exactly does it tell you?
#3078 [13:46] <owen10jc> cant connect to the severs
#3079 [13:47] <redphill> owen10jc: restart minecraft
#3080 [13:47] <redphill> owen10jc: maybe
#3081 [13:47] <IronKnightTom> back online unable toplay due to graphic card http://paste.ubuntu.com/12023029/
#3082 [13:47] <Extreme> IronKnightTom: One moment,
#3083 [13:48] * NeonJelly13 [NeonJelly13@notlogged] has joined #minecrafthelp
#3084 [13:48] <Extreme> IronKnightTom: Download and install - https://downloadcenter.intel.com/product/81507/Mobile-Intel-4-Series-Express-Chipset-Family
#3085 [13:49] <NeonJelly13> Absol i wasnt spammingthe thing that showed download progresswas in the way okay i just was trying to see what extreme said OK
#3086 [13:49] <NeonJelly13> NO KICK ME PLZ
#3087 [13:49] <IronKnightTom> thank you Extreme will try that
#3088 [13:50] <mailman> Extreme .....
#3089 [13:50] <TheS0lidVap0r> Hey, I really need help... I cant login wih my account informations!! I cant login in programm (minecraft.exe) , the minecraft.net Website and not on Mojang website.. Pls help me ! My acount Informations are right, i prooved it !
#3090 [13:50] <NeonJelly13> Oh hi mailman
#3091 [13:50] <NeonJelly13> plz it is really downloading slow how do i boost
#3092 [13:51] <bladesboy2> hey? im hoping this can be fixed: http://paste.ubuntu.com/12023318/
#3093 [13:51] <mailman> cant boost
#3094 [13:51] * TheGamerBoss88 [TheGamerBoss88@notlogged] has joined #minecrafthelp
#3095 [13:51] <mailman> one moment bladesboy2
#3096 [13:51] * Kody3334 [Kody3334@notlogged] has quit. (Ping timeout: 204 seconds)
#3097 [13:51] <NeonJelly13> Dang
#3098 [13:51] <bladesboy2> okay D
#3099 [13:51] <NeonJelly13> Can i make it go faster
#3100 [13:51] <bladesboy2> ;D*
#3101 [13:51] <NeonJelly13> FASTER
#3102 [13:51] <Extreme> bladesboy2: one moment
#3103 [13:51] <NeonJelly13> ?
#3104 [13:52] <TheS0lidVap0r> ?? Can someone help me PLZ
#3105 [13:52] <xFigMenxHELPPLIS> absol
#3106 [13:52] <NeonJelly13> HELLO DOES ANYONE KNOW HOW TO MAKE DOWLOADS GO FASTER
#3107 [13:52] <xFigMenxHELPPLIS> absol
#3108 [13:52] <xFigMenxHELPPLIS> i pm to you ok?
#3109 [13:52] <Extreme> bladesboy2: Download and install - http://www.nvidia.com/download/driverResults.aspx/82758/en-us
#3110 [13:52] * Extreme will be back later
#3110 [13:52] <TheS0lidVap0r> I cant login wih my account informations!! I cant login in programm (minecraft.exe) , the minecraft.net Website and not on Mojang website.. Pls help me ! My acount Informations are right, i prooved it !
#3111 [13:53] <NeonJelly13> absol kicked me but i just tried to see what extreme said ok NOT A SPAMMER
#3112 [13:53] <Extreme> ??> xFigMenxHELPPLIS bot
#3113 [13:53] <Absol> xFigMenxHELPPLIS: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
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#3116 [13:53] * souldevil1238 [souldevil1238@notlogged] has joined #minecrafthelp
#3117 [13:54] <TheGamerBoss88> No puedo acceder a Minecraft.Se queda en Launching. ¿Me podría ayudar alguien?
#3118 [13:54] <souldevil1238> I need help getting access to my account because my questions are old and i dont remember the answers to one of them
#3119 [13:54] * _PsychoMC [_PsychoMC@notlogged] has joined #minecrafthelp
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#3123 [13:55] <_PsychoMC> Im trying to play minecraft on windows but it keeps crashing and it wont let me play it, so i go and try to update my Graphics Driver and theres no update? http://paste.ubuntu.com/12023342/
#3124 [13:55] <GreyVulpine> _PsychoMC - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#3125 [13:55] <_PsychoMC> should i just go back to windows 7?
#3126 [13:56] <GreyVulpine> _PsychoMC - Surel.
#3127 [13:56] <_PsychoMC> k thx
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#3129 [13:57] * Garrett [Garrett@notlogged] has joined #minecrafthelp
#3130 [13:58] <Garrett> Can somebody help me with my Minecraft? It keeps crashing because of the drivers?
#3131 [13:58] <TheGamerBoss88> hello
#3132 [13:58] * camcho [camcho@notlogged] has joined #minecrafthelp
#3133 [13:58] * Immature_Izzy [Immature_Izzy@notlogged] has joined #minecrafthelp
#3134 [13:59] * THE_CUBE420 [THE_CUBE420@notlogged] has joined #minecrafthelp
#3135 [13:59] <Garrett> Does anyone know?
#3136 [13:59] * BroKid45 [BroKid45@notlogged] has joined #minecrafthelp
#3137 [13:59] * Garrett [Garrett@notlogged] has quit. (Client Quit)
#3138 [13:59] * camcho [camcho@notlogged] has quit. (Client Quit)
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#3140 [14:00] <redphill> Extreme: is it normal that the update is taking so long ?
#3141 [14:01] <Immature_Izzy> I can't log onto minecraft, mojang and the minecraft website. Anyone know why?
#3142 [14:01] <THE_CUBE420> I havent used my minecraft account in about a month. When I try to sign in, it says my email or password is incorrect. I tried resetting my password, and it says that it was successful but when I tried to lopgin immediately after, it said it was invalid. Anyone know who I should contact to resolve this issue?
#3143 [14:01] <TheS0lidVap0r> Immature_Izzy I got the same problem
#3144 [14:01] <Immature_Izzy> Ive the same problem
#3145 [14:02] <THE_CUBE420> okay so it is not only me
#3146 [14:02] <Immature_Izzy> It says that all the servers are healthy
#3147 [14:02] <THE_CUBE420> says the same for me
#3148 [14:02] <Immature_Izzy> I tried checking their twitter but nothing new
#3149 [14:03] <THE_CUBE420> How long has it been like this for you?
#3150 [14:03] <TheS0lidVap0r> For me it says that my Password or username is false, but I prooved it and its right...
#3151 [14:04] <Immature_Izzy> Im logging in for the first time today but my dad had no problem logging in a few hours ago
#3152 [14:04] <THE_CUBE420> So its a more recent thing
#3153 [14:04] <NeonJelly13> ?
#3154 [14:04] <Immature_Izzy> I guess so
#3155 [14:04] <NeonJelly13> ?
#3156 [14:05] <Immature_Izzy> ?
#3157 [14:05] * Babo1000 [Babo1000@notlogged] has quit. (Quit: Web client closed)
#3158 [14:05] <NeonJelly13> Hey Extreme you there?
#3159 [14:05] <GreyVulpine> Extreme has left
#3160 [14:05] <NeonJelly13> NOOOOOOOOOOO1
#3161 [14:06] <Immature_Izzy> THE_CUBE420 I guess all we can do is wait
#3162 [14:06] <NeonJelly13> When i download the Graphics Card Thingy will i be able to use Minecraft PC
#3163 [14:06] <GreyVulpine> NeonJelly13 - Only one way to find out
#3164 [14:06] <THE_CUBE420> Yah
#3165 [14:06] <NeonJelly13> *shiver*
#3166 [14:07] <NeonJelly13> but does anyone know what to do though?
#3167 [14:08] <GreyVulpine> NeonJelly13 - Yes, download and install the update you were given. Follow the instructions. Reboot your computer, try minecraft
#3168 [14:08] <THE_CUBE420> what update
#3169 [14:08] * IronKnightTom [IronKnightTom@notlogged] has quit. (Ping timeout: 204 seconds)
#3170 [14:08] <NeonJelly13> OKAY i just have to wait...29 Minutes and 40 seconds
#3171 [14:08] * owen11jc [owen11jc@notlogged] has joined #minecrafthelp
#3172 [14:08] <GreyVulpine> THE_CUBE420 - The update that NeonJelly13 was given to fix his issue
#3173 [14:08] <NeonJelly13> the graphics card one
#3174 [14:09] * TheS0lidVap0r [TheS0lidVap0r@notlogged] has quit. (Quit: Web client closed)
#3175 [14:09] <NeonJelly13> Yeah this https://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#3176 [14:09] <owen11jc> helo
#3177 [14:09] <owen11jc> hello
#3178 [14:09] <Immature_Izzy> Hey
#3179 [14:09] <NeonJelly13> HI
#3180 [14:10] <THE_CUBE420> well maybe that will help me
#3181 [14:10] <owen11jc> do you know how to help me
#3182 [14:10] <GreyVulpine> THE_CUBE420 - Probably won't.
#3183 [14:10] * mark_ [mark_@notlogged] has joined #minecrafthelp
#3184 [14:10] <Immature_Izzy> Whats wrong owen11jc?
#3185 [14:10] <NeonJelly13> but also the instructions The_Cube420
#3186 [14:10] <owen11jc> i cant play multiplayer
#3187 [14:11] <GreyVulpine> owen11jc - And why can't you?
#3188 [14:11] * NeonJelly13_ [NeonJelly13_@notlogged] has joined #minecrafthelp
#3189 [14:11] <mark_> where can i talk to someone over the phone about my sons account he lost his user name and password
#3190 [14:11] <NeonJelly13_> and this THE_CUBE420 http://hopper.minecraft.net/help/guides/drivers/amd-manual-install/
#3191 [14:11] <GreyVulpine> mark_ - Mojang has no phone support number.
#3192 [14:11] <mark_> where can i get help then
#3193 [14:11] <GreyVulpine> mark_ - For account issues, please use the support ticket form:
#3194 [14:11] <GreyVulpine> mark_ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#3195 [14:11] * AciDicUltraTony [AciDicUltraTony@notlogged] has joined #minecrafthelp
#3196 [14:12] <owen11jc> i just said refrsh but deos not
#3197 [14:12] <THE_CUBE420> okay
#3198 [14:12] <NeonJelly13_> ? hey guys is THE_CUBE420 here?
#3199 [14:12] <Immature_Izzy> mark_ Did you try logging onto mojang?
#3200 [14:12] <NeonJelly13_> USE THESE CUBE!
#3201 [14:12] <owen11jc> yme
#3202 [14:12] <owen11jc> me
#3203 [14:12] <NeonJelly13_> https://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#3204 [14:12] <NeonJelly13_> http://hopper.minecraft.net/help/guides/drivers/amd-manual-install/
#3205 [14:12] <THE_CUBE420> yah ive been doing everything i was told
#3206 [14:13] <NeonJelly13_> Uninstall first okay?
#3207 [14:13] <GreyVulpine> THE_CUBE420 - Let's start from the beginning. What is the exact issue you're seeing?
#3208 [14:13] <owen11jc> multiplayer
#3209 [14:13] <NeonJelly13_> Yeah Problemo is what
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#3211 [14:13] <GreyVulpine> owen11jc - What happens when you try multiplayer?
#3212 [14:13] <owen11jc> i cant go on it
#3213 [14:13] <NeonJelly13_> I can help a little too
#3214 [14:13] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#3215 [14:13] <NeonJelly13_> who needs the help
#3216 [14:14] <owen11jc> me
#3217 [14:14] * NeonJelly13 [NeonJelly13@notlogged] has quit. (Ping timeout: 204 seconds)
#3218 [14:14] <NeonJelly13_> OK OWEN11JC! what is the problem
#3219 [14:14] * Leo__ [Leo__@notlogged] has joined #minecrafthelp
#3220 [14:14] <NeonJelly13_> ?
#3221 [14:14] <owen11jc> cant play multiplayer
#3222 [14:14] <THE_CUBE420> When i tried logging on Minecraft , mojang, and the minecraft website it said my password and email is incorrect
#3223 [14:15] <NeonJelly13_> restart your game exit and go back in!
#3224 [14:15] <NeonJelly13_> I THINK
#3225 [14:15] <NeonJelly13_> I DO THAT IT WORKS
#3226 [14:15] <NeonJelly13_> SO TRY
#3227 [14:15] <GreyVulpine> NeonJelly13_ - Cut the caps
#3228 [14:15] <mark_> if my sons account was set up on someone elses email address and we have no idea what there password is or email what do i do?
#3229 [14:15] <NeonJelly13_> Okay
#3230 [14:15] <NeonJelly13_> ask the person]
#3231 [14:15] <GreyVulpine> mark_ - Email Mojang Support with the form
#3232 [14:15] * AciDicUltraTony [AciDicUltraTony@notlogged] has quit. (Client Quit)
#3233 [14:15] <owen11jc> hello can i have some help
#3234 [14:15] * AciDicUltraTony [AciDicUltraTony@notlogged] has joined #minecrafthelp
#3235 [14:15] <Immature_Izzy> mark_ Are you sure someone stole the account?
#3236 [14:15] <AciDicUltraTony> hi
#3237 [14:15] <NeonJelly13_> HELLO
#3238 [14:15] <Leo__> me sale error q hago
#3239 [14:15] <GreyVulpine> THE_CUBE420 - First off, if you try incorrectly too many times, you'll be locked out of the system for up to 3 hours.
#3240 [14:16] <NeonJelly13_> Yes Yes\
#3241 [14:16] <AciDicUltraTony> umm i need help with windows 10 crashes
#3242 [14:16] <THE_CUBE420> okay
#3243 [14:16] <Leo__> como soluciono el crash report?
#3244 [14:16] <AciDicUltraTony> idk what to do ;(
#3245 [14:16] <NeonJelly13_> Try THESE
#3246 [14:16] <GreyVulpine> THE_CUBE420 - I would wait 3 hours without attempting to log in at all, then try a password reset
#3247 [14:16] <NeonJelly13_> http://hopper.minecraft.net/help/guides/drivers/amd-manual-install/
#3248 [14:16] <GreyVulpine> !k NeonJelly13_
#3249 [14:16] * GreyBot kicked NeonJelly13_ from #minecrafthelp (Reason: eonJelly13_ :<Kicks:1483>)
#3250 [14:16] * iky1230 [iky1230@notlogged] has joined #minecrafthelp
#3251 [14:16] <mark_> no it was my ex wife who made it my computer had the login info saved and we lost it
#3252 [14:16] * iky1230 [iky1230@notlogged] has quit. (Client Quit)
#3253 [14:16] <THE_CUBE420> okay ill wait
#3254 [14:16] <GreyVulpine> mark_ - Again, please use the support form
#3255 [14:16] * NeonJelly13 [NeonJelly13@notlogged] has joined #minecrafthelp
#3256 [14:16] <THE_CUBE420> well thanx
#3257 [14:16] <AciDicUltraTony> hello? can any1 help me with the windows 10 minecraft crashes
#3258 [14:16] <NeonJelly13> Hey Why u do that GreyBot you Jerk
#3259 [14:17] <NeonJelly13> Use these http://hopper.minecraft.net/help/guides/drivers/amd-manual-install/
#3260 [14:17] <GreyVulpine> !kb NeonJelly13
#3261 [14:17] * GreyBot kicked NeonJelly13 from #minecrafthelp (Reason: eonJelly13 :<Kicks:1484>)
#3262 [14:17] <mark_> gery thank you however immature asked me a question
#3263 [14:17] * THE_CUBE420 [THE_CUBE420@notlogged] has quit. (Quit: Web client closed)
#3264 [14:17] <GreyVulpine> mark_ - Hmm?
#3265 [14:17] <Immature_Izzy> mark_ I think it might be minecraft's problem. I cant log in either.
#3266 [14:17] <mark_> ok thanks
#3267 [14:17] <mark_> '
#3268 [14:18] <mark_> how long does it take for them to e-mail me back?
#3269 [14:18] <owen11jc> can i have some help
#3270 [14:18] * NintendoGamer01 [NintendoGamer01@notlogged] has joined #minecrafthelp
#3271 [14:18] <NintendoGamer01> HAH i am NeonJelly13
#3272 [14:18] <GreyVulpine> mark_ - Their support is currently backlogged. Turnaround time looks to be about 2 weeks
#3273 [14:18] <GreyVulpine> !kb NintendoGamer01
#3274 [14:18] * GreyBot kicked NintendoGamer01 from #minecrafthelp (Reason: intendoGamer01 :<Kicks:1485>)
#3275 [14:18] * Leo__ [Leo__@notlogged] has quit. (Client Quit)
#3276 [14:18] <mark_> so he cant play for 2 weeks?
#3277 [14:18] <AciDicUltraTony> im downloading 64-bit amd windows 10
#3278 [14:18] <mark_> where can i get a refund ?
#3279 [14:19] <GreyVulpine> ??> mark_ refund
#3280 [14:19] <mark_> for the money we spent
#3281 [14:19] <GreyVulpine> ??> mark_ account/refund
#3282 [14:19] <Absol> mark_: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#3283 [14:19] * BubbaColts [BubbaColts@notlogged] has joined #minecrafthelp
#3284 [14:19] <mark_> so there is nothing no one can help with for 2 weeks?
#3285 [14:19] <GreyVulpine> Indeed.
#3286 [14:20] <Immature_Izzy> owen11jc. Everytime I couldn't use multiplayer ,I just restarted the launcher and it was fine
#3287 [14:20] <mark_> wow
#3288 [14:20] * ImShortyx [ImShortyx@notlogged] has joined #minecrafthelp
#3289 [14:20] <mark_> great service you people give
#3290 [14:20] <ImShortyx> can you german ?
#3291 [14:20] <GreyVulpine> We all do this out of the kindness of our hearts here. We are neither employed by, nor paid by Mojang. It's a pretty spectacular service we provide here.
#3292 [14:20] * mark_ [mark_@notlogged] has quit. (Quit: Web client closed)
#3293 [14:21] <GreyVulpine> But hey, whatever.
#3294 [14:21] <Immature_Izzy> mark_ All we can do is wait and see. Maybe it'll be possible to play soon
#3295 [14:21] <BubbaColts> just installed Minecraft on windows10 and it reports i have outdated drivers, http://paste.ubuntu.com/12023592/
#3296 [14:22] * owen11jc [owen11jc@notlogged] has quit. (Quit: Web client closed)
#3297 [14:22] <GreyVulpine> BubbaColts - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#3298 [14:22] * Okaime [Okaime@notlogged] has joined #minecrafthelp
#3299 [14:22] <ImShortyx> My Minecraft is going on but I can not on server
#3300 [14:22] <GreyVulpine> ImShortyx - And what happens when you try?
#3301 [14:23] <Okaime> hello, i've trying to enter in my minecraft account but it says my credentials are invalid , but i changed the e-mail and the password and keep not working!
#3302 [14:23] <BubbaColts> I will not downgrade just to play minecraft, what about a refund?
#3303 [14:23] <GreyVulpine> ??> Okaime login/throttled
#3304 [14:23] <GreyVulpine> ??> Okaime login/throttle
#3305 [14:23] <Absol> Okaime: Your login is being throttled, which will prevent you from logging in.
#3306 [14:23] <Absol> Okaime: You will have to wait 3 hours without logging in for it to reset.
#3307 [14:23] <GreyVulpine> ??> BubbaColts account/refund
#3308 [14:23] <Absol> BubbaColts: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#3309 [14:23] * GoonieSpoonie [GoonieSpoonie@notlogged] has joined #minecrafthelp
#3310 [14:23] <BubbaColts> ty
#3311 [14:24] <Immature_Izzy> Okaime. Some of us here have the same problem
#3312 [14:24] <ImShortyx> It is based on , but when I go to a server goes there
#3313 [14:24] * Gotchacjm [Gotchacjm@notlogged] has joined #minecrafthelp
#3314 [14:24] <Okaime> it's so bad
#3315 [14:24] <Okaime> i can't play with my friend
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#3317 [14:25] <GoonieSpoonie> Hey, i have mods downloaded and i already know the mods (Not serious mods just armor status hud and potion effect and some others) are causing me to not be able to join a server although is there anyway around this? it asks me to enable Bungeecord ip forwarding although i don't know how.
#3318 [14:25] <GreyVulpine> GoonieSpoonie - Sorry, mod support is generally not really done here. Try the forums?
#3319 [14:25] <GoonieSpoonie> Thank you.
#3320 [14:25] <Immature_Izzy> Okaime. I think it might be their problem.
#3321 [14:25] * GoonieSpoonie [GoonieSpoonie@notlogged] has quit. (Client Quit)
#3322 [14:27] <GreyVulpine> .mcstatus
#3323 [14:27] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#3324 [14:27] <GreyVulpine> Login server appears to be online and functional. I can log in just fine
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#3326 [14:27] <AciDicUltraTony> i need help in windows 10 minecraft
#3327 [14:28] <Gotchacjm> I keep getting an error message Unable to update the Minecraft Game Laucher. Java is up to date and I have uninstalled and reinstalled Minecraft several times also deleted previous versions through both the control panel and %appdata% can anyone suggest anything else my son is going frantic.
#3328 [14:28] <AciDicUltraTony> i downloaded amd windows 10 64-bit but it says package failure
#3329 [14:28] <GreyVulpine> Typically, logging in with correct information that results in a denied access points to an automatic account lockout that occurs when 3 incorrect login attempts are done. This is done for account security and to prevent brute force attempts to gain access to an account.
#3330 [14:28] <GreyVulpine> The automatic lockout expires automatically after 3 hours.
#3331 [14:28] <GreyVulpine> Gotchacjm - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3332 [14:29] <GreyVulpine> AciDicUltraTony - Do you have an AMD graphics card?
#3333 [14:30] <Immature_Izzy> GreyVulphine. Does the automatic account lockout deny logging into mojang and minecraft.net?
#3334 [14:30] <GreyVulpine> Immature_Izzy - Yes
#3335 [14:30] <Immature_Izzy> Thanks
#3336 [14:31] <AciDicUltraTony> i dont have a amd card grey
#3337 [14:31] <GreyVulpine> AciDicUltraTony - Then the AMD installer would do you no good at all
#3338 [14:31] <AciDicUltraTony> i have a drivers card tho
#3339 [14:31] * Immature_Izzy [Immature_Izzy@notlogged] has quit. (Quit: Web client closed)
#3340 [14:31] <AciDicUltraTony> so now what i di :(
#3341 [14:31] <AciDicUltraTony> do*
#3342 [14:32] <GreyVulpine> AciDicUltraTony - Start from the beginning. What is the issue you're currently having?
#3343 [14:32] <AciDicUltraTony> windows 10 minecraft crashes
#3344 [14:32] <GreyVulpine> AciDicUltraTony - Got a crash report?
#3345 [14:32] * Gotchacjm [Gotchacjm@notlogged] has quit. (Quit: http://www.kiwiirc.com/ - A hand crafted IRC client)
#3346 [14:32] <GreyVulpine> AciDicUltraTony - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#3347 [14:32] * Gotchacjm [Gotchacjm@notlogged] has joined #minecrafthelp
#3348 [14:32] <AciDicUltraTony> i cant play minecraft at all everytime i click play it says fix the problem
#3349 [14:32] <AciDicUltraTony> i did
#3350 [14:32] <AciDicUltraTony> i did that already
#3351 [14:33] * HellMoonLP [HellMoonLP@notlogged] has joined #minecrafthelp
#3352 [14:33] <GreyVulpine> AciDicUltraTony - Could you give me the URL?
#3353 [14:33] <AciDicUltraTony> okay
#3354 [14:33] <AciDicUltraTony> wait
#3355 [14:34] * TheGandalfNL [TheGandalfNL@notlogged] has joined #minecrafthelp
#3356 [14:35] * Gotchacjm [Gotchacjm@notlogged] has quit. (Client Quit)
#3357 [14:35] <AciDicUltraTony> grey heres the url http://paste.ubuntu.com/12023748/
#3358 [14:35] <AciDicUltraTony> http://paste.ubuntu.com/12023748/
#3359 [14:35] <HellMoonLP> I have a little problem. I have the Java version of minecraft since 3 years now, but I downloaded the demo of minecraft win10 edition beta before I redeemed my giftcode. Now the code is redeemed, but when I'm installing the game, I only could install the demo.
#3360 [14:35] <GreyVulpine> AciDicUltraTony - Ah, nothing we can do about that there.
#3361 [14:35] <GreyVulpine> AciDicUltraTony - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#3362 [14:36] * craft321 [craft321@notlogged] has joined #minecrafthelp
#3363 [14:36] <craft321> help me please
#3364 [14:36] <GreyVulpine> HellMoonLP - Please see this page for help on the Minecraft win 10 edition: https://help.mojang.com/customer/portal/articles/2064007-minecraft-windows-10-edition-beta
#3365 [14:36] <craft321> my minecraft in crash report
#3366 [14:36] <GreyVulpine> craft321 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#3367 [14:36] <craft321> ok
#3368 [14:36] <AciDicUltraTony> ;( i knew this was gonna happen now ima just kill myself my parents wont let me buy another latop and i dont want to reinstalll now im just have agood life ;( wish me luck
#3369 [14:37] <craft321> http://paste.ubuntu.com/12023762/
#3370 [14:37] <GreyVulpine> craft321 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3371 [14:37] <BubbaColts> so this says intel did release update for windows 10...Finally, Intel's latest graphics drivers add official Windows 10 support for the company's range of integrated graphics processors (IGP) including full support for DirectX 12, DirectX 11.3, and fixes several bugs relating to resolution scaling issues on touch-screen devices. All the Windows 10 graphics drivers are available now, through the companies' respective websites, and are recommended i
#3372 [14:38] * Ambe [Ambe@notlogged] has joined #minecrafthelp
#3373 [14:38] <TheGandalfNL> when in minecraft i press play this happens: were sorry but it seems there was an error while trying to render aspects of the game followed something and now im here :) heres my link: http://paste.ubuntu.com/12023721/
#3374 [14:38] <GreyVulpine> BubbaColts - Alright then. let's walk through this together
#3375 [14:38] <GreyVulpine> BubbaColts - Take this dxdiag that was posted previously: http://paste.ubuntu.com/12023748/
#3376 [14:39] <GreyVulpine> BubbaColts - Line 46, states a:
#3377 [14:39] <GreyVulpine> Card name: Mobile Intel(R) 4 Series Express Chipset Family
#3378 [14:39] <GreyVulpine> BubbaColts - Correct?
#3379 [14:39] <BubbaColts> ok
#3380 [14:39] <GreyVulpine> BubbaColts - Line 6, states: Operating System: Windows 10 Home 64-bit
#3381 [14:39] <GreyVulpine> BubbaColts - So, let's head to the official Intel's website for driver downloads: https://downloadcenter.intel.com/
#3382 [14:39] * AciDicUltraTony [AciDicUltraTony@notlogged] has quit. (Quit: Web client closed)
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#3384 [14:40] * Gotchacjm [Gotchacjm@notlogged] has joined #minecrafthelp
#3385 [14:40] <GreyVulpine> Find by Category: 1 - Graphics Drivers. 2 - laptop graphics drivers. 3 - Mobile Intel 4 series...
#3386 [14:40] * HellMoonLP [HellMoonLP@notlogged] has quit. (Quit: Web client closed)
#3387 [14:40] * TheGandalfNL [TheGandalfNL@notlogged] has quit. (Quit: Web client closed)
#3388 [14:40] <GreyVulpine> BubbaColts - Click on "Find".
#3389 [14:40] <Gotchacjm> Thanks very much, back up and running and thanks to you I am in the good books for a change!
#3390 [14:41] <craft321> wow
#3391 [14:41] <craft321> ok
#3392 [14:41] <craft321> http://paste.ubuntu.com/12023795/
#3393 [14:41] <GreyVulpine> BubbaColts - Let's filter by Operating System. Do you see any Windows 10 drivers for it? Or even Windows 8/8.1 drivers?
#3394 [14:41] <craft321> http://paste.ubuntu.com/12023795/
#3395 [14:41] <GreyVulpine> craft321 - One moment
#3396 [14:41] <craft321> ok
#3397 [14:42] <pitro> hihi, i try to download mincrat for windows 10, i claim and redeem but when i got to the microsoft store i couldn't find the application, when i try to download it again i got an error that i already use my code
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#3399 [14:42] <GreyVulpine> pitro - For Windows 10 edition help, please see: https://help.mojang.com/customer/portal/articles/2064007-minecraft-windows-10-edition-beta
#3400 [14:43] <craft321> gret?
#3401 [14:43] <craft321> grey?
#3402 [14:43] <BubbaColts> checking
#3403 [14:43] <GreyVulpine> craft321 - Download and install :http://www.nvidia.com/download/driverResults.aspx/14874/en-us
#3404 [14:43] <craft321> ok
#3405 [14:43] <craft321> and
#3406 [14:43] <Extreme> pitro: If you get an error that is has already been redeemed, you have already redeemed it to that or another Microsoft account.
#3407 [14:43] <GreyVulpine> craft321 - After installing it, please reboot, then try minecraft
#3408 [14:43] <craft321> ok
#3409 [14:44] <pitro> grey i did all that but can't get the application download file
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#3415 [14:47] <BubbaColts> i see what u mean.....
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#3423 [14:53] <robberryan> Hey i need some help! My Paste is http://paste.ubuntu.com/12023903/
#3424 [14:53] <robberryan> If anybody can :) i came here before
#3425 [14:53] <robberryan> and it did not work :(
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#3430 [14:55] * diamondsword_2_0 [diamondsword_2_0@notlogged] has joined #minecrafthelp
#3431 [14:56] <diamondsword_2_0> I have a problem in minecraft pocket edition
#3432 [14:56] * robberryan [robberryan@notlogged] has joined #minecrafthelp
#3433 [14:57] <robberryan> So is anybody on?
#3434 [14:57] <diamondsword_2_0> If a creeper explodes in water it damages blocks and other are spawning at daytime whick is wrong
#3435 [14:57] <mattym> diamondsword_2_0, What version of PE?
#3436 [14:58] <robberryan> I am having trouble with my graphic driver with minecraft, i recently got windows 10! Please help! http://us.download.nvidia.com/Windows/353.62/353.62-desktop-win8-win7-winvista-64bit-international-whql.exe
#3437 [14:58] <robberryan> Wait
#3438 [14:58] <robberryan> thats not it
#3439 [14:58] <robberryan> http://paste.ubuntu.com/12023903/ That is it
#3440 [14:58] * kustorm [kustorm@notlogged] has joined #minecrafthelp
#3441 [14:58] <kustorm> ok heeelp
#3442 [14:58] <robberryan> Nobody is on
#3443 [14:58] <robberryan> :(
#3444 [14:58] <kustorm> Is there anyone alive here ?
#3445 [14:58] <diamondsword_2_0> I am
#3446 [14:58] <kustorm> goddamn.
#3447 [14:58] <kustorm> Ok
#3448 [14:58] <kustorm> lets see
#3449 [14:59] <kustorm> Mojang is sending me password reset links
#3450 [14:59] <kustorm> i change em
#3451 [14:59] <kustorm> and they do not work
#3452 [14:59] <kustorm> wtf ?
#3453 [14:59] <diamondsword_2_0> I have a problem on minecraft p.e /011/1
#3454 [14:59] <robberryan> umm
#3455 [14:59] <robberryan> try using your email
#3456 [14:59] <robberryan> to log in
#3457 [14:59] <kustorm> i am
#3458 [14:59] <mattym> ??> kustorm scold/\n
#3459 [14:59] <Absol> kustorm: The Enter key is not a comma. Please don't flood the channel with many lines of just two or three words each. Learn how to use complete sentences and commas.
#3460 [14:59] <kustorm> i tried both
#3461 [14:59] <robberryan> Try to contact mojang
#3462 [14:59] * emossionado [emossionado@notlogged] has joined #minecrafthelp
#3463 [14:59] <robberryan> its all i can think of :)
#3464 [14:59] <diamondsword_2_0> LISTEN TO ME
#3465 [15:00] <robberryan> What is it? DiamondSword
#3466 [15:00] <mattym> diamondsword_2_0, Have you used any mods that change the game on PE?
#3467 [15:00] <kustorm> I appreciate your condescending approach Absol, i'm looking forward to put some commas on my upcoming sentences.
#3468 [15:00] <diamondsword_2_0> can you fix this glitch in minecraft p.e 11.1
#3469 [15:00] <robberryan> what is it
#3470 [15:00] <diamondsword_2_0> if a creeper exploder inn water it still destorys blocks
#3471 [15:00] <mattym> diamondsword_2_0, If its a glitch, then you will need to wait for the next update to see if it gets fixed or not, nothing can be done about it now
#3472 [15:00] <robberryan> yeah
#3473 [15:00] <diamondsword_2_0> and hostile mobs are spawning at day
#3474 [15:01] <robberryan> Its a glitch in PE
#3475 [15:01] <robberryan> atm
#3476 [15:01] <robberryan> you can report it
#3477 [15:01] <diamondsword_2_0> Please cn you fix this
#3478 [15:01] <mattym> robberryan, Did you try the download directly from nvidia?
#3479 [15:01] <robberryan> Yeah
#3480 [15:01] <robberryan> i did
#3481 [15:01] <robberryan> it said it was not compatible with my os
#3482 [15:01] <robberryan> :(
#3483 [15:01] <mattym> robberryan, Do you know how to get to the Device Manager?
#3484 [15:01] <robberryan> what is that
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#3486 [15:02] <diamondsword_2_0> don't know what that is
#3487 [15:02] <mattym> robberryan, If you right click the windows icon on your start bar, find the option for System
#3488 [15:02] <robberryan> ok
#3489 [15:02] <robberryan> im in windows 10
#3490 [15:02] <mattym> diamondsword_2_0, Listen, as i said before, if its a bug, you will need to wait for an update
#3491 [15:02] * cool [cool@notlogged] has joined #minecrafthelp
#3492 [15:02] <robberryan> I am there Mattym
#3493 [15:02] * alex_ [alex_@notlogged] has joined #minecrafthelp
#3494 [15:03] <mattym> robberryan, Do you see the option for Device Manager anywhere?
#3495 [15:03] <diamondsword_2_0> okay, when will that be?
#3496 [15:03] * kustorm [kustorm@notlogged] has quit. (Client Quit)
#3497 [15:03] <mattym> diamondsword_2_0, No ETA is known
#3498 [15:03] <robberryan> i dont atm
#3499 [15:03] <cool> If i Import my old premium account into my new one will my old one still be able to play the full version of Minecraft, including the new one?
#3500 [15:03] <diamondsword_2_0> what is ETA
#3501 [15:03] <robberryan> Wait i do
#3502 [15:03] <robberryan> i see it now
#3503 [15:03] <robberryan> now what?
#3504 [15:03] <chipbuster> diamondsword_2_0: Estimated Time of Arrival
#3505 [15:04] <mattym> robberryan, Ok click on the Device Manager, then find the part that says Display Adapters
#3506 [15:04] <robberryan> ok
#3507 [15:04] <mattym> cool, Yes
#3508 [15:04] <robberryan> im there
#3509 [15:04] <mattym> robberryan, What is listed?
#3510 [15:04] <chipbuster> diamondsword_2_0: in other words, nobody knows :|
#3511 [15:04] <diamondsword_2_0> is??
#3512 [15:04] <cool> If i Import my old premium account into my new one will my old one still be able to play the full version of Minecraft, including the new one? Hello? PLease help
#3513 [15:04] <diamondsword_2_0> aww.
#3514 [15:04] * PandaNeedsHelp [PandaNeedsHelp@notlogged] has joined #minecrafthelp
#3515 [15:04] <diamondsword_2_0> bye
#3516 [15:04] <robberryan> Microsoft basic display adaptor
#3517 [15:04] * ferrybig [ferrybig@notlogged] has joined #minecrafthelp
#3518 [15:05] * diamondsword_2_0 [diamondsword_2_0@notlogged] has quit. (Quit: Web client closed)
#3519 [15:05] <mattym> robberryan, Right click that, select update, then have it search Online for updates
#3520 [15:05] <PandaNeedsHelp> any good devs that can config plugins
#3521 [15:05] * alex_ [alex_@notlogged] has quit. (Client Quit)
#3522 [15:05] <PandaNeedsHelp> will pay for fast service^^^
#3523 [15:05] <mattym> ??> PandaNeedsHelp mods
#3524 [15:05] <robberryan> i did this before i upgraded
#3525 [15:05] <Absol> PandaNeedsHelp: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3526 [15:05] <Absol> PandaNeedsHelp: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3527 [15:05] <robberryan> and it did not work
#3528 [15:05] <robberryan> however i did not do this in windows 10
#3529 [15:05] <cool> If i Import my old premium account into my new one will my old one still be able to play the full version of Minecraft, including the new one?
#3530 [15:06] <mattym> cool, Yes
#3531 [15:06] <cool> Are you sure?
#3532 [15:06] <PandaNeedsHelp> its not a mod
#3533 [15:06] <PandaNeedsHelp> its a plugin
#3534 [15:06] <PandaNeedsHelp> for a server
#3535 [15:06] <robberryan> I hope this works mattym
#3536 [15:06] <mattym> PandaNeedsHelp, Its still considered a mod
#3537 [15:06] <mattym> cool, DId you create a mojang account
#3538 [15:07] <cool> Yes, and I have a old one with a premium membership and if I import it to my new account I want to know if they will both have the membership not just transfering it to the new one
#3539 [15:07] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Read error: Connection reset by peer)
#3540 [15:08] <mattym> cool, When you migrate an old account to a mojang account, the purchase is moved to the Mojang account, all future log ins to the game and website are dont with the Mojang account
#3541 [15:08] <cool> Ok thanks
#3542 [15:08] <cool> Ok thanks
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#3546 [15:11] <Genetix> Why cant i log in to minecraft/mojang website? it says incorrect password even if i know its correct because i just change it
#3547 [15:11] <mattym> ??> Genetix login/throttle
#3548 [15:11] <Absol> Genetix: Your login is being throttled, which will prevent you from logging in.
#3549 [15:12] <Absol> Genetix: You will have to wait 3 hours without logging in for it to reset.
#3550 [15:12] <GreyVulpine> Typically, logging in with correct information that results in a denied access points to an automatic account lockout that occurs when 3 incorrect login attempts are done. This is done for account security and to prevent brute force attempts to gain access to an account.
#3551 [15:12] <GreyVulpine> The automatic lockout expires automatically after 3 hours.
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#3559 [15:15] <robberryan> mattym The required line was not found in the INF? What does that mean
#3560 [15:16] <Takagawa> i tried to login to minecraft yesterday but couldnt and i had my ip throttled. so that i dont get throttled again is there anyway i can change my password so i can login again
#3561 [15:16] <mattym> robberryan, Not sure, can you check Widnows Update to see if it will update through there instead
#3562 [15:16] <mattym> Takagawa, You can change your password if you log into your Mojang account
#3563 [15:16] <robberryan> how do i do that
#3564 [15:17] <Mike_> my little brother has been unable to sign into his account for weeks / the enter email password reset doesn't send an email & it says his username is invalid. Is there any live help for this?
#3565 [15:17] <mattym> robberryan, Right click the Windows start button, then go to settings, update and security, then windows Update
#3566 [15:17] <mattym> robberryan, Have it find and install all updates
#3567 [15:17] * ZombeeWolf [ZombeeWolf@notlogged] has joined #minecrafthelp
#3568 [15:17] <mattym> Mike_, What is his username?
#3569 [15:18] <crafter> I just downloaded minecraft and when I clicked on to play I got problem copying file error 5, what do I need to do?
#3570 [15:18] <Mike_> NinjaChang63
#3571 [15:18] <mattym> ??> crafter launcher/crash-log
#3572 [15:18] <Absol> crafter: We need to see your crash log, which appears after a crash.
#3573 [15:18] <Absol> crafter: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3574 [15:18] <mattym> Mike_, Can you/he login at account.mojang.com/me
#3575 [15:18] <robberryan> ok thanks i will give it a try
#3576 [15:18] * emossionado [emossionado@notlogged] has quit. (Ping timeout: 204 seconds)
#3577 [15:18] <ZombeeWolf> whenever I try to play on a minecraft it crashes with this report Is Modded: Probably not. Jar signature remains and client brand is untouched. Type: Client (map_client.txt) Resource Packs: [] Current Language: English (US) Profiler Position: N/A (disabled) Vec3 Pool Size: 0 (0 bytes; 0 MB) allocated, 0 (0 bytes; 0 MB) used Anisotropic Filtering: Off (1)
#3578 [15:18] * Mikestriken [Mikestriken@notlogged] has quit. (Quit: Web client closed)
#3579 [15:19] <Mike_> @mattym not a chance
#3580 [15:19] <mattym> Mike_, What do you mean, no luck?
#3581 [15:19] <Mike_> no he can't
#3582 [15:19] <mattym> ??> ZombeeWolf launcher/crash-log
#3583 [15:20] <Absol> ZombeeWolf: We need to see your crash log, which appears after a crash.
#3584 [15:20] * Takagawa [Takagawa@notlogged] has quit. (Quit: Web client closed)
#3585 [15:20] <Absol> ZombeeWolf: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3586 [15:20] <mattym> Mike_, And this has been going on for weeks?
#3587 [15:20] <Mike_> ya, he says he got hacked
#3588 [15:20] <Mike_> so he uses my profile now
#3589 [15:20] <mattym> Mike_, And you can log in no problem with yours?
#3590 [15:20] <Mike_> yep
#3591 [15:21] <mattym> ??> Mike_ mojang/email
#3592 [15:21] <crafter> I cannot find a crash log
#3593 [15:21] <Absol> Mike_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3594 [15:21] <Absol> Mike_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3595 [15:21] <mattym> Mike_, Fill out the form Absol linked you
#3596 [15:21] * isaac [isaac@notlogged] has joined #minecrafthelp
#3597 [15:21] <robberryan> How long do i let it search mattym
#3598 [15:21] <mattym> Mike_, Make sure to use the info for his account, and in the Message area state taht you cannot login or get emails from them, also use an email you know works for the contact email
#3599 [15:21] <robberryan> its still looking and i dont think it will stop
#3600 [15:21] <Mike_> ya i just recent;y filled it out, but apparently it takes ages to get a reply
#3601 [15:21] <isaac> hello
#3602 [15:22] <Mike_> i was hoping there was a faster way
#3603 [15:22] <mattym> Mike_, Normally 3-4 days, but i think they currently have a backlog
#3604 [15:22] <isaac> can someone help me
#3605 [15:22] <isaac> ?
#3606 [15:22] <robberryan> mattym i dont think it is working
#3607 [15:22] <mattym> crafter, Can you please let me know the exact error
#3608 [15:22] * ZombeeWolf [ZombeeWolf@notlogged] has quit. (Ping timeout: 204 seconds)
#3609 [15:22] * R2_D2RaiderGamer [R2_D2RaiderGamer@notlogged] has joined #minecrafthelp
#3610 [15:22] <mattym> robberryan, Can you give me your dxdaig again
#3611 [15:22] <robberryan> http://paste.ubuntu.com/12023903/
#3612 [15:23] <isaac> what do i do if it says invalid credentials
#3613 [15:23] <Mike_> k thanks anyways guys, peace
#3614 [15:23] <robberryan> mike
#3615 [15:23] <robberryan> just wait
#3616 [15:23] <R2_D2RaiderGamer> hi so im very anoyyed because my minecraft is not loading and crashing
#3617 [15:23] <Mike_> yea
#3618 [15:23] <robberryan> what is your problem
#3619 [15:23] <isaac> what do i do if it says invalid credentials
#3620 [15:24] <mattym> robberryan, Can you try to Download and Install this file again http://www.geforce.com/drivers/results/87789
#3621 [15:24] <crafter> Problem copying file with the following error code5
#3622 [15:24] <mattym> isaac, Does it say anything else around that?
#3623 [15:24] <Mike_> little bro can't login to his account by email or username
#3624 [15:24] <robberryan> i did tho
#3625 [15:24] <R2_D2RaiderGamer> when i press the laucher to start the game minecraft crashes
#3626 [15:24] <robberryan> and it did not work sadly
#3627 [15:24] <Mike_> and email reset does not send a code
#3628 [15:24] <mattym> ??> R2_D2RaiderGamer launcher/crash-log
#3629 [15:24] <Absol> R2_D2RaiderGamer: We need to see your crash log, which appears after a crash.
#3630 [15:24] <Absol> R2_D2RaiderGamer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3631 [15:24] * FalseFoxes [FalseFoxes@notlogged] has joined #minecrafthelp
#3632 [15:24] <mattym> Mike_, With account issues the only real fix is to use the form i linked and wait on the reply
#3633 [15:24] <R2_D2RaiderGamer> is it save to post just making sure
#3634 [15:24] <robberryan> OMG
#3635 [15:24] <robberryan> mattym
#3636 [15:24] <isaac> hang on lemme check
#3637 [15:25] <mattym> R2_D2RaiderGamer, Yes
#3638 [15:25] <Mike_> yeah
#3639 [15:25] <robberryan> THANK YOU SO MUCH!
#3640 [15:25] <Mike_> k thanks
#3641 [15:25] <R2_D2RaiderGamer> here it is http://paste.ubuntu.com/12024142/
#3642 [15:25] <robberryan> I just realized MY PROBLEM Happened because i downloaded the win 7 and 8!
#3643 [15:25] <robberryan> not the 0
#3644 [15:25] <robberryan> *10
#3645 [15:25] * Mike_ [Mike_@notlogged] has quit. (Quit: Web client closed)
#3646 [15:25] <robberryan> Thank you so much mattym!
#3647 [15:25] <mattym> R2_D2RaiderGamer, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#3648 [15:25] <mattym> robberryan, Ok have fun, hopefully that one works
#3649 [15:26] <robberryan> i realy hope so
#3650 [15:26] * Truency|AFK is now known as Truency
#3651 [15:26] <R2_D2RaiderGamer> aww so theres no way to upgrade my graphics card on windows 10
#3652 [15:26] <isaac> it just says invalid credentials and says i have the wrong password
#3653 [15:26] <isaac> but i know i dont
#3654 [15:27] <mattym> isaac, Are you able to log in at account.mojang.com/me
#3655 [15:27] <isaac> and i hit the reset password button and it wont send me a even send me a email
#3656 [15:27] <mattym> R2_D2RaiderGamer, No, support for your graphics hardware ended with Windows 7
#3657 [15:27] <R2_D2RaiderGamer> aww :(
#3658 [15:28] <isaac> no mattym it wont let me
#3659 [15:28] <R2_D2RaiderGamer> but i dont know how to upgrade my graphics and i dont have money
#3660 [15:28] * PandaNeedsHelp [PandaNeedsHelp@notlogged] has quit. (Ping timeout: 204 seconds)
#3661 [15:29] <mattym> R2_D2RaiderGamer, Its a laptop, so you cant, you would need a new computer if you want to run Windows 10 and Minecraft
#3662 [15:29] <mattym> ??> isaac login/throttle
#3663 [15:29] <Absol> isaac: Your login is being throttled, which will prevent you from logging in.
#3664 [15:29] <Absol> isaac: You will have to wait 3 hours without logging in for it to reset.
#3665 [15:29] <R2_D2RaiderGamer> oh ok thanks for helping
#3666 [15:29] <isaac> why did it throttle? i dont understand... its kinda pissing me off XD
#3667 [15:30] <crafter> mattym I just bought the game and downloaded it and when I clicked on the launcher on my desktop that is when the error 5 came up and that was it
#3668 [15:30] * R2_D2RaiderGamer [R2_D2RaiderGamer@notlogged] has quit. (Quit: Web client closed)
#3669 [15:30] <mattym> isaac, To many logins from one place or too many failed attempts will cause it to lock out the IP, its a security thing to stop people from trying to brute force hack
#3670 [15:30] * xy22 [xy22@notlogged] has joined #minecrafthelp
#3671 [15:30] <mattym> crafter, So the launcher itself wont start?
#3672 [15:31] <crafter> right
#3673 [15:31] <mattym> crafter, What antivirus do you use?
#3674 [15:31] <isaac> oh... that sucks so i just gotta wait 3 hours before i can get back in?
#3675 [15:31] <crafter> malwarebytes
#3676 [15:31] * WarLord1302 [WarLord1302@notlogged] has joined #minecrafthelp
#3677 [15:31] <mattym> isaac, 3 hours without a login attempt
#3678 [15:31] <isaac> ok thanks
#3679 [15:31] <mattym> crafter, One moment
#3680 [15:32] * LDSAFOG [LDSAFOG@notlogged] has joined #minecrafthelp
#3681 [15:32] <mattym> crafter, That is an anti malware, are there any other antivirus programs?
#3682 [15:32] * LDSAFOG [LDSAFOG@notlogged] has quit. (Client Quit)
#3683 [15:33] <crafter> microsoft security
#3684 [15:33] <mattym> ??> crafter tools/hjt
#3685 [15:33] * WarLord1302 [WarLord1302@notlogged] has quit. (Client Quit)
#3686 [15:33] <Absol> crafter: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3687 [15:33] <Absol> crafter: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3688 [15:33] <mattym> crafter, Can you follow the instructions from Absol
#3689 [15:34] <crafter> sure
#3690 [15:36] * DutchGamer_2003 [DutchGamer_2003@notlogged] has joined #minecrafthelp
#3691 [15:36] <xy22> hey i cant open my minecraft,when i get in game it says for me ''Pixel Format Not Accelerated'' do you know how to get my minecraft back to normal
#3692 [15:36] * noobile [noobile@notlogged] has joined #minecrafthelp
#3693 [15:37] <mattym> xy22, Do you have the link to your dxdiag report? If so please post it in the chat.
#3694 [15:37] <xy22> yws
#3695 [15:37] <xy22> http://paste.ubuntu.com/12024222/
#3696 [15:37] <mattym> xy22, Ok one moment
#3697 [15:37] * JMBCFC [JMBCFC@notlogged] has joined #minecrafthelp
#3698 [15:37] <xy22> ok
#3699 [15:37] <JMBCFC> Need help with Migration to Mojang Account
#3700 [15:38] * ruan_ [ruan_@notlogged] has joined #minecrafthelp
#3701 [15:38] <mattym> xy22, Download and Install the file from this page http://www.geforce.com/drivers/results/87789
#3702 [15:38] <mattym> JMBCFC, What seems to be the trouble?
#3703 [15:38] <xy22> Thx!
#3704 [15:39] * Fiyaaadude212 [Fiyaaadude212@notlogged] has joined #minecrafthelp
#3705 [15:39] <JMBCFC> I don't remember migrating my account and now cannot log in to minecraft. I have already emailed mojang but have had no reply
#3706 [15:39] <Fiyaaadude212> hello?
#3707 [15:39] * Slenderman [Slenderman@notlogged] has joined #minecrafthelp
#3708 [15:39] * crafter [crafter@notlogged] has quit. (Quit: Web client closed)
#3709 [15:39] <Slenderman> hola
#3710 [15:39] <Fiyaaadude212> Anyone there?
#3711 [15:39] <Fiyaaadude212> hello
#3712 [15:39] <mattym> JMBCFC, did you fill out this form? https://help.mojang.com/customer/portal/emails/new
#3713 [15:39] <Slenderman> necesito ayuda
#3714 [15:39] <Slenderman> soy de mexico
#3715 [15:40] <Fiyaaadude212> :/
#3716 [15:40] <mattym> ??> Slenderman lang/es
#3717 [15:40] <Absol> Slenderman: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#3718 [15:40] <JMBCFC> yes, I did it about a week ago
#3719 [15:40] <Slenderman> I need help
#3720 [15:40] <Slenderman> I need help
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#3722 [15:41] <mattym> JMBCFC, They currently have a backlog, you may need to wait a bit longer
#3723 [15:41] <Slenderman> ok
#3724 [15:41] * ruan_ [ruan_@notlogged] has quit. (Client Quit)
#3725 [15:41] <JMBCFC> its quite frustrating as I want to play but can't as I can no longer log in with my username
#3726 [15:42] <Fiyaaadude212> Anyone know the stats needed to play minecraft on windows 10 (not windows 10 version beta)?
#3727 [15:42] <mattym> JMBCFC, IF you account was migrated and not by you, then it was likely compromised, you will need to wiat on their reply
#3728 [15:42] <JMBCFC> ok, thanks for your help
#3729 [15:43] <Fiyaaadude212> mattym
#3730 [15:43] <mattym> Fiyaaadude212, Same stats as on any other version of Windows, only difference is that video drivers for your graphics card may not exist on 10, are you having a problem?
#3731 [15:43] <Fiyaaadude212> yes
#3732 [15:43] <Fiyaaadude212> http://paste.ubuntu.com/12024311/
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#3734 [15:44] <mattym> Fiyaaadude212, Can you check the instructions you followed again, make sure to copy the full dxdiag report over to the paste site
#3735 [15:44] <Fiyaaadude212> oh okay
#3736 [15:44] <Fiyaaadude212> Well
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#3741 [15:46] <Fiyaaadude212> what am i missing in this report?
#3742 [15:46] * DANIXXD [DANIXXD@notlogged] has quit. (Client Quit)
#3743 [15:46] <mattym> Fiyaaadude212, That majority of it, when you save the report to the desktop
#3744 [15:47] <Fiyaaadude212> thats all it gave me when i saved it, let me try again
#3745 [15:47] <mattym> Fiyaaadude212, Make sure to copy ALL of it over to the paste site
#3746 [15:47] * popo [popo@notlogged] has joined #minecrafthelp
#3747 [15:47] <Fiyaaadude212> oh wait
#3748 [15:48] <Fiyaaadude212> there was a scroll XD
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#3751 [15:48] <Fiyaaadude212> http://paste.ubuntu.com/12024429/
#3752 [15:48] <Fiyaaadude212> that should be better
#3753 [15:49] <mattym> Fiyaaadude212, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#3754 [15:49] * matbad12 [matbad12@notlogged] has joined #minecrafthelp
#3755 [15:49] <Fiyaaadude212> well shoot
#3756 [15:50] * Remake_ [Remake_@notlogged] has joined #minecrafthelp
#3757 [15:50] <Fiyaaadude212> thanks for the help mattym, i would have never figured that out
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#3761 [15:52] <Fiyaaadude212> mattym one more thing, what graphics hardware do i have thats not compatile
#3762 [15:52] <Fiyaaadude212> spell fail
#3763 [15:52] <Fiyaaadude212> compatible
#3764 [15:53] <AnitaUchiha> I have a problem with my Minecraft. Its that I just install the Windows 10 and when I open Minecraft it doesnt work, it says that I need to fix the problem
#3765 [15:53] <mattym> Fiyaaadude212, Its a Mobile Intel(R) 4 Series Express Chipset Family, support for that ended with Windows 7
#3766 [15:53] <mattym> AnitaUchiha, Do you have the link to your dxdiag report? If so please post it in the chat.
#3767 [15:53] <AnitaUchiha> http://paste.ubuntu.com/12024449/
#3768 [15:53] <AnitaUchiha> Here you have
#3769 [15:53] <mattym> AnitaUchiha, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#3770 [15:54] <AnitaUchiha> So I cant play Minecraft in Windows 10 in this computer?
#3771 [15:54] <mattym> AnitaUchiha, No, you would need to downgrade to Windows 7
#3772 [15:54] * LuckinhasPepaPig [LuckinhasPepaPig@notlogged] has joined #minecrafthelp
#3773 [15:55] <AnitaUchiha> Ah what a bad thing :C, well I will just wait for a new computer because I wait alot for this Windows. Thanks for the help :)
#3774 [15:55] <AnitaUchiha> Have a nice day
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#3787 [16:00] <Deco> Sense the new windows ten update my nvidia drive isnt alowing to play mincraft
#3788 [16:00] <mattym> Deco, Do you have the link to your dxdiag report? If so please post it in the chat.
#3789 [16:00] <Deco> http://paste.ubuntu.com/12024476/
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#3792 [16:00] <mcpcfanc> Deco, what processor do you have?
#3793 [16:00] <mattym> Deco, Ok one moment
#3794 [16:00] <kyhole> Is there a way you can make it so it stays day time all the time in your server?
#3795 [16:01] <mcpcfanc> keyhole, you would have to do something with command blocks and daylight sensors
#3796 [16:01] <mattym> Deco, Download and Install the file from this page http://www.geforce.com/drivers/results/87789
#3797 [16:01] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#3798 [16:01] <mattym> mcpcfanc, thats wrong
#3799 [16:02] <mattym> kyhole, Yes, there is , you need to set one of the game rules
#3800 [16:02] <mattym> kyhole, Let me find the exact one
#3801 [16:02] <kyhole> Mattym,ok thanks what about making it so the weather is clear at all times?
#3802 [16:03] <larissa> como e que faz pra jogar
#3803 [16:03] <mattym> kyhole, First you need to set it to the time you want, then use /gamerule doDaylightCycle false
#3804 [16:03] <mattym> kyhole, You need to make sure you spell it exactly that way
#3805 [16:03] * larissa [larissa@notlogged] has quit. (Client Quit)
#3806 [16:03] <mcpcfanc> kyhole, is it a Bukkit or Vanilla server?
#3807 [16:03] <kyhole> mattym, is that in the server properties?
#3808 [16:03] * djravengamer [djravengamer@notlogged] has joined #minecrafthelp
#3809 [16:04] <mattym> kyhole, Its a command you need to do in the game
#3810 [16:04] <mattym> kyhole, Do it after a time command /time set #
#3811 [16:04] <mattym> kyhole, Where the # is something between 0 and 160000 depending on the time you want
#3812 [16:04] <mattym> kyhole, There is no way to permanently turn off the weather
#3813 [16:05] <mattym> kyhole, You could do /weather clear 1000000
#3814 [16:05] <mcpcfanc> ??> mcpcfanc bot
#3815 [16:05] <mattym> kyhole, That will make the weather clear for 1 million seconds
#3816 [16:05] <Absol> mcpcfanc: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#3817 [16:06] <Deco> NVIDIA GeForce gtx 750
#3818 [16:06] <mattym> Deco, Download and Install the file from this page http://www.geforce.com/drivers/results/87789
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#3821 [16:06] <kyhole> mattym,ok thank you
#3822 [16:07] <Deco> Thx
#3823 [16:09] <djravengamer> hi i have a problem with my minecraft
#3824 [16:09] <mattym> djravengamer, Please explain it
#3825 [16:10] * MrSpoook [MrSpoook@notlogged] has joined #minecrafthelp
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#3827 [16:10] * MrSpoook [MrSpoook@notlogged] has quit. (Client Quit)
#3828 [16:10] <mcpcfanc> djravengamer, what is it
#3829 [16:11] * kyhole [kyhole@notlogged] has quit. (Quit: Web client closed)
#3830 [16:12] <djravengamer> i updated my computer to windows 10 then i pressed play on my minecraft and i it crashed it says fix my driver to upgrade my driver did not work but i tryed to install an intel driver but it dosen't work
#3831 [16:12] * kyhole [kyhole@notlogged] has joined #minecrafthelp
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#3833 [16:12] <mcpcfanc> djravengamer, do you have a crash log?
#3834 [16:12] <kyhole> do you know how you take out the groud during skywars?
#3835 [16:13] <djravengamer> yes
#3836 [16:13] <mattym> kyhole, No
#3837 [16:13] <mattym> djravengamer, Do you have the link to your dxdiag report? If so please post it in the chat.
#3838 [16:13] <djravengamer> ye
#3839 [16:13] <djravengamer> yes
#3840 [16:13] <djravengamer> http://paste.ubuntu.com/12024551/
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#3843 [16:14] <kyhole> djravengamer, do you know how?
#3844 [16:14] <djravengamer> no sorry
#3845 [16:14] <mattym> djravengamer, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#3846 [16:14] <djravengamer> ok
#3847 [16:14] <mattym> kyhole, For 3rd paryt mods/addons/game types you need to ask alsewhere
#3848 [16:14] <mcpcfanc> kyhole, sorry, we can't help you with that stuff
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#3853 [16:16] <Kaylem> Helllo
#3854 [16:16] <djravengamer> is it possible could i change my graphics hardware to work with windows 10 and uninstall the old hardware
#3855 [16:16] <mattym> djravengamer, Laptop?
#3856 [16:16] <djravengamer> yeah
#3857 [16:17] <mattym> djravengamer, Then no, you cant change hardware
#3858 [16:17] <djravengamer> ok
#3859 [16:17] <mcpcfanc> mattym, I did it once :p
#3860 [16:17] <Kaylem> i have a proplem my redeem code for minecraft 10 Beta is not work as it is saying its been redeemed (this is my first time cilcking on it)
#3861 [16:17] <mattym> mcpcfanc, While there are some that can have hardware changed, its not usually possible
#3862 [16:18] <mattym> ??> Kaylem mojang/email
#3863 [16:18] <Absol> Kaylem: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3864 [16:18] <Absol> Kaylem: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3865 [16:18] <mattym> Kaylem, You will need to fill out the form Absol linked you
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#3867 [16:18] <djravengamer> is their anyway i could change it with out uninstalling windows 10
#3868 [16:18] <mattym> djravengamer, No
#3869 [16:18] <Kaylem> ok thanks mattym
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#3871 [16:19] <mattym> djravengamer, The hardware in your computer is too old, in fact even if you downgrade Minecraft wont work well on that computer
#3872 [16:19] <djravengamer> ok
#3873 [16:20] <djravengamer> i there anything else i could do
#3874 [16:20] <mcpcfanc> Would Minecraft run better on AMD or Intel?
#3875 [16:21] * michelle [michelle@notlogged] has joined #minecrafthelp
#3876 [16:21] <mattym> djravengamer, Not really
#3877 [16:21] <mattym> mcpcfanc, It all depends on what card/hardware
#3878 [16:21] <djravengamer> ok thanks for your help
#3879 [16:21] <mcpcfanc> mattym, say the AMD was A8 and the Intel was an i7
#3880 [16:21] <mcpcfanc> mattym, say the AMD was A8 and the Intel was an i7
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#3884 [16:22] <mattym> mcpcfanc, Its really down to opinion, tho the graphics that are included on the AMD APU's are generally better that the one in the Core i's
#3885 [16:23] <mattym> then*
#3886 [16:23] <mcpcfanc> mattym, alright
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#3890 [16:28] <mcpcfanc> May be a silly question, but how do you become moderator on this IRC
#3891 [16:28] <mattym> mcpcfanc, Not really any moderators, just people with higher access to the channel
#3892 [16:28] <phroa> give people good suggestions for a sufficient duration
#3893 [16:29] <mcpcfanc> phroa, ok
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#3896 [16:30] <troubledtrucker> gretings. i have downloaded the game and booted it up, but when the world populates, instead of seeing trees, rivers, grass and the like, all i see is black shapes in theform of all these.
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#3898 [16:30] <mattym> ??> troubledtrucker win/dxdaig
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#3900 [16:31] <mattym> ??> troubledtrucker win/dxdiag
#3901 [16:31] <Absol> troubledtrucker: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#3903 [16:31] <mattym> troubledtrucker, Can you follow the info in the link from Absol
#3904 [16:31] <troubledtrucker> have it opened in a new window. give me a few minutes and i should be able to. i will brb if not.
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#3906 [16:32] <mattym> troubledtrucker, Ok take your time
#3907 [16:32] <mcpcfanc> ??> mcpcfanc help
#3908 [16:32] <mcpcfanc> ??>
#3909 [16:32] <mcpcfanc> ??> mcpcfanc factoids
#3910 [16:32] <mattym> mcpcfanc, Use ??< so you dont flood the channel
#3911 [16:33] <mcpcfanc> Oh lol sorry
#3912 [16:33] * Siroth [Siroth@notlogged] has joined #minecrafthelp
#3913 [16:33] <mattym> mcpcfanc, And try ??< index
#3914 [16:33] <mcpcfanc> ??<index
#3915 [16:33] <mcpcfanc> ??< index
#3916 [16:34] <Abe> When I attempt to open minecraft get an error telling me I need to update my graphic drivers I've already ateempted to do so but I have no updates
#3917 [16:34] <mattym> Abe, Do you have the link to your dxdiag report? If so please post it in the chat.
#3918 [16:34] <Abe> Yes
#3919 [16:34] <Siroth> when i start my mineshafter it tries to launch and dissapears, after a few seconds it re-appears saying i need to update my graphic drivers. I have done that but it still isnt working. http://paste.ubuntu.com/12024865/ that is the link to my dxdiag report
#3920 [16:34] <Abe> http://paste.ubuntu.com/12024803/
#3921 [16:34] <Abe> http://paste.ubuntu.com/12024803/
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#3923 [16:35] <mattym> Siroth, One moment
#3924 [16:35] <mattym> Abe, Ok one moment
#3925 [16:35] <Siroth> ok
#3926 [16:35] <mattym> Abe, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#3927 [16:35] <troubledtrucker> should i use ubuntu paste even if i have windows for the dxdiag thing?
#3928 [16:35] <mattym> troubledtrucker, Yes
#3929 [16:35] <Abe> Okay, thanks
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#3931 [16:36] <mattym> troubledtrucker, Its just a site so the channel doesnt get flooded
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#3935 [16:36] <mattym> Siroth, Download and Install the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#3936 [16:36] <DerpHerpington> I'm having the failed to write core dump error - I can't toggle fullscreen or the game crashes
#3937 [16:37] <Siroth> ok is there anything else?
#3938 [16:37] <DerpHerpington> I have a pastebin of my dxdiag if needed
#3939 [16:37] <mattym> Siroth, That should be all
#3940 [16:37] <Siroth> ok thank you
#3941 [16:37] <DerpHerpington> also I just updated to Windows 10
#3942 [16:37] <mattym> DerpHerpington, Can you make a paste of the actual crash?
#3943 [16:37] <DerpHerpington> yes, it is saved - lemme grab it
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#3946 [16:38] <troubledtrucker> have the ubuntu paste working... hopefully just a few more minutes
#3947 [16:38] <DerpHerpington> do I use the launcher crash log or the saved crash log?
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#3949 [16:39] <mattym> DerpHerpington, if it crashes again when you try the launcher, just give me what pops up then
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#3952 [16:40] <DerpHerpington> mattym http://paste.ubuntu.com/12024945/
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#3954 [16:40] <mattym> DerpHerpington, Ok, not let me have the one for the dxdiag
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#3957 [16:40] <mattym> now*
#3958 [16:40] <troubledtrucker> ok the paster is all done... give you what is in the address bar?
#3959 [16:40] <Roman_> Hi Every one
#3960 [16:40] <mattym> troubledtrucker, yup
#3961 [16:40] <mattym> Hello Roman_
#3962 [16:40] <troubledtrucker> http://paste.ubuntu.com/12024918/
#3963 [16:40] <DerpHerpington> mattym http://paste.ubuntu.com/12020138/
#3964 [16:40] <Roman_> I have a problem here
#3965 [16:41] <Roman_> hello mattym
#3966 [16:41] <Roman_> who can help me with a minecraft crash?
#3967 [16:41] <mattym> ??> Roman_ launcher/crash-log
#3968 [16:41] <Absol> Roman_: We need to see your crash log, which appears after a crash.
#3969 [16:41] <Absol> Roman_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3970 [16:41] <Roman_> ok
#3971 [16:41] <yitz> i am trying to install windows 10 beta yet i can becouse to says it is missing features
#3972 [16:41] <Roman_> 1 second
#3973 [16:41] <mattym> DerpHerpington, In Windows 10, go to Windows Update, have it find and install all updates
#3974 [16:42] <mattym> yitz, Are you on a 32-Bit Version of Windows 10?
#3975 [16:42] <Roman_> ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 7-8-15 23:31 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Displa
#3976 [16:42] <mattym> troubledtrucker, One moment
#3977 [16:42] <troubledtrucker> kk
#3978 [16:42] <mattym> ??> Roman_ win/dxdiag
#3979 [16:42] <yitz> yes
#3980 [16:42] <Absol> Roman_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3981 [16:43] <mattym> yitz, Currently Windows 10 Edition only works for 64-Bit, though it is supposed to work on the 32-Bit in a later update
#3982 [16:43] <Roman_> ok absol. i will, ill be back
#3983 [16:43] <yitz> ok thanks
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#3985 [16:43] <DerpHerpington> mattym my device is up to date - I checked for updates
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#3987 [16:43] * TehSynapse is now known as TehSynapse-away
#3988 [16:43] <mattym> DerpHerpington, Ok one moment
#3989 [16:44] <mattym> troubledtrucker, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#3990 [16:44] <Roman_> http://paste.ubuntu.com/12024989/
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#3992 [16:44] <mattym> DerpHerpington, Do you know how to get to the Device Manger?
#3993 [16:44] <DerpHerpington> Hold one moment
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#3995 [16:44] <mattym> Roman_, You need to follow the directions in the link from Absol
#3996 [16:45] <DerpHerpington> mattym No
#3997 [16:45] <mattym> Roman_, You coppied over the wrong ingo
#3998 [16:45] <mattym> info*
#3999 [16:45] <mattym> DerpHerpington, One sec
#4000 [16:45] <Roman_> I am sorry, what is absol?
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#4002 [16:45] <troubledtrucker> the strnge thing is, i did. might it not have taken? or should have i restarted to get the software to plant, so to speak?
#4003 [16:46] <mattym> troubledtrucker, Yeah try a restart, then if it still wont work try the install again
#4004 [16:46] <Roman_> I am not english but dutch. so thats why i dont know mutch here -_-
#4005 [16:47] <mattym> DerpHerpington, Try to Download and Install the .exe file from here https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#4006 [16:47] <mattym> Roman_, Follow the instructions here http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4007 [16:48] <troubledtrucker> wait... the one i got was different. i will try to be back if it still does not work.
#4008 [16:49] <mattym> troubledtrucker, The one i gave you should be correct, only other issue may be you need the one from HP, if the link i gave you wont work let me know
#4009 [16:49] <Roman_> i did already, but the thing is if i download the INTEL DRIVER UPDATE UTILITY 2.2 it says something like no driver is found
#4010 [16:49] <DerpHerpington> mattym It'll take about 6 minutes to download, what do I do when it's finished?
#4011 [16:49] <mattym> Roman_, The autodetect drivers dont always work
#4012 [16:49] <Roman_> so should i chose the Manual one?
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#4014 [16:50] <mattym> Roman_, I still need your dxdaig
#4015 [16:50] <Roman_> ok 1 sec
#4016 [16:50] <mattym> DerpHerpington, Once its downloaded, run the file
#4017 [16:51] <mattym> DerpHerpington, If it wont work, then its probably because HP will only let you install HP Drivers on their computers, and you will need to wait for them to make Windows 10 drivers, if the ever do
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#4021 [16:52] <Roman_> I Hope this is what you want
#4022 [16:52] <Roman_> ------------------ System Information ------------------ Time of this report: 8/7/2015, 23:32:04 Machine name: GEBRUIKER-PC Operating System: Windows 7 Starter 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603) Language: Dutch (Regional Setting: Dutch) System Manufacturer: Dell Inc. System Model: OptiPlex GX280 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A08
#4023 [16:53] <Roman_> oh chips wait
#4024 [16:53] <Roman_> wrong one
#4025 [16:53] <mattym> Roman_, Yes, but you need to use the paste.ubuntu.com site to post the full think
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#4027 [16:53] <troubledtrucker> it is downloading. butit is gonna be a considerable wait to do it. gonna haveto do it later. gotta get back on the rd. thanks and i will be back if it dont work.
#4028 [16:53] <mattym> thing*, then post the link to it here
#4029 [16:53] <mattym> troubledtrucker, Ok
#4030 [16:54] <Roman_> Ok i will, i am sorry i am so dumb
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#4032 [16:55] <Roman_> Ok i think this is it... http://paste.ubuntu.com/12025107/
#4033 [16:55] <mattym> Roman_, Yes, one moment
#4034 [16:55] <Roman_> oh Thank God
#4035 [16:55] <DerpHerpington> mattym It wasn't able to install the driver :/
#4036 [16:55] * Mrcheeseburger84 [Mrcheeseburger84@notlogged] has joined #minecrafthelp
#4037 [16:56] <DerpHerpington> mattym I'll just wait for the drivers to be able to be updated then
#4038 [16:56] <mattym> DerpHerpington, Like i said, you probably need a driver direct from HP, and i dont think they have Windows 10 drivers yet, and they may never for your model
#4039 [16:56] <DerpHerpington> mattym ah well - hey, thanks for the assistance
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#4045 [16:58] <mattym> Roman_, There dont seem to be drivers for Windows 7, for your hardware, you may need to downgrade to your previous version of Windows
#4046 [16:58] <Roman_> how do i do that?
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#4048 [16:59] <mattym> Roman_, If you are not familiar with how to do it, you should go to a computer store/shop that can take care of it for you
#4049 [17:00] * Slenderman [Slenderman@notlogged] has joined #minecrafthelp
#4050 [17:00] <Mrcheeseburger84> #minecrafthelp when i try to log on to minecraft it says theres something wrong with my graphic frivers
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#4052 [17:00] <mattym> Mrcheeseburger84, Do you have the link to your dxdiag report? If so please post it in the chat.
#4053 [17:01] <Mrcheeseburger84> http://paste.ubuntu.com/
#4054 [17:01] <mattym> Mrcheeseburger84, I need the full link
#4055 [17:01] <Roman_> ok, but you mean that i have to go to a older version of windows, For example windows vista?
#4056 [17:01] <mattym> Roman_, Yes
#4057 [17:01] <Roman_> ok
#4058 [17:01] <Mrcheeseburger84> http://paste.ubuntu.com/12025135/
#4059 [17:02] <Mrcheeseburger84> there
#4060 [17:02] <mattym> Roman_, Actually i think your hardware is only supported up to XP
#4061 [17:02] <mattym> Mrcheeseburger84, Ok one moment
#4062 [17:02] <Roman_> so...
#4063 [17:02] <phroa> this is the part where you start shopping for computers
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#4066 [17:03] <mattym> Mrcheeseburger84, Do you have the product number for your HP?
#4067 [17:03] <Mrcheeseburger84> one sec
#4068 [17:04] <Mrcheeseburger84> where do i find that
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#4070 [17:04] <mattym> Mrcheeseburger84, Does your keyboard have and FN key?
#4071 [17:05] <Mrcheeseburger84> no
#4072 [17:05] <mattym> Mrcheeseburger84, one moment
#4073 [17:05] <Roman_> BTW i already found out how to do it. So thank you very mutch for your help, i'll maybe come back later if i have any minecraft problem
#4074 [17:06] <Roman_> Good Luck every one!!!
#4075 [17:06] <Roman_> Good Luck every one!!!
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#4077 [17:06] <mattym> ??> Mrcheeseburger84 oem/hp/product-number
#4078 [17:06] <Absol> Mrcheeseburger84: You can find your HP Product Number here: http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
#4079 [17:07] <mattym> Mrcheeseburger84, Check the link from Absol to help find your HP product number
#4080 [17:10] * justin_ [justin_@notlogged] has joined #minecrafthelp
#4081 [17:10] <Mrcheeseburger84> ONE SEC
#4082 [17:10] <justin_> Is it possible to convert xbox 360 minecraft files to pc
#4083 [17:10] <justin_> ?
#4084 [17:11] <mattym> justin_, No
#4085 [17:11] <Mrcheeseburger84> i cant find it on my monietor my parents have the file or something
#4086 [17:11] <mattym> Mrcheeseburger84, If you go to the HP support site you should be able to find it
#4087 [17:12] <Slenderman> mattym you are of the mojang?
#4088 [17:12] <justin_> is it possible to transfer xbox one files to a computer?
#4089 [17:12] <mattym> Slenderman, No, this is a volunteer run support channel
#4090 [17:12] <mattym> justin_, NO
#4091 [17:12] <justin_> why?
#4092 [17:12] <Slenderman> i need help
#4093 [17:13] <mattym> justin_, Because the Minecraft on consoles are not the same as PC
#4094 [17:13] <mattym> Slenderman, With?
#4095 [17:13] <justin_> I know, but I have seen some videos on people using horizon as a conversion software
#4096 [17:14] <mattym> justin_, We dont support 3rd party tools here, and doing so violates the Xbox's terms of use
#4097 [17:14] <Mrcheeseburger84> is the product id the same
#4098 [17:15] * chipbuster [chipbuster@notlogged] has quit. (Quit: Conserving juiczzzzzz...)
#4099 [17:15] <mattym> Mrcheeseburger84, Yes
#4100 [17:15] <Slenderman> mattym ise is already all but when I want to redeem the code for Windows 10 edition minecraft I designed it already exchange and not traded but xfavor
#4101 [17:15] <mattym> ??> Slenderman mojang/email
#4102 [17:15] <Absol> Slenderman: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4103 [17:16] <Absol> Slenderman: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#4104 [17:16] <mattym> Slenderman, You will need to fill out the form Absol linked you
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#4110 [17:18] <Mrcheeseburger84> it is 00179-60855-45609-AAOEM
#4111 [17:18] <mattym> Mrcheeseburger84, Thats not the one
#4112 [17:18] * soahccc [soahccc@notlogged] has quit. (Ping timeout: 186 seconds)
#4113 [17:18] <mattym> Mrcheeseburger84, It should be on a sticker somewhere on the computer, and HP Product Number or Serial Number
#4114 [17:18] * Cvolton||AFK [Cvolton||AFK@notlogged] has quit. (Ping timeout: 186 seconds)
#4115 [17:18] <DubstepBoomer> Does anyone have Eindows 10 yet in here
#4116 [17:19] <DubstepBoomer> Windows*
#4117 [17:19] <mattym> DubstepBoomer, What is the problem you have?
#4118 [17:20] <DubstepBoomer> I cannot open my minecraft and I got a link to this help page and I have my DxDiag report link aswell
#4119 [17:20] <mattym> DubstepBoomer, Post the link here in the chat please
#4120 [17:20] <DubstepBoomer> ok
#4121 [17:20] <DubstepBoomer> http://paste.ubuntu.com/12025293/
#4122 [17:20] * keefy [keefy@notlogged] has joined #minecrafthelp
#4123 [17:20] <mattym> DubstepBoomer, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4124 [17:20] * ham454 [ham454@notlogged] has joined #minecrafthelp
#4125 [17:20] <ham454> Hey guys
#4126 [17:20] * gastman [gastman@notlogged] has joined #minecrafthelp
#4127 [17:21] <mattym> Hello ham454
#4128 [17:21] <ham454> I need to change my security questions
#4129 [17:21] <mattym> ??> ham454 mojang/email
#4130 [17:21] <ham454> I forgot my favorite artist's last nime 5 years ago xD
#4131 [17:21] * keefy [keefy@notlogged] has quit. (Client Quit)
#4132 [17:21] <Absol> ham454: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4133 [17:21] <Absol> ham454: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#4134 [17:21] * keefy [keefy@notlogged] has joined #minecrafthelp
#4135 [17:21] <mattym> ham454, You need to fill out the form linked to you by Absol
#4136 [17:21] <DubstepBoomer> How would I downgrade to windows 7
#4137 [17:22] <DubstepBoomer> I was really getting to like Cortana aswell
#4138 [17:22] <mattym> DubstepBoomer, One moment
#4139 [17:22] <DubstepBoomer> Ok
#4140 [17:22] <Mrcheeseburger84> it is H6UOOAA#ABA
#4141 [17:22] <mattym> DubstepBoomer, Follow the instructions here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#4142 [17:22] * ham454 [ham454@notlogged] has quit. (Client Quit)
#4143 [17:22] <keefy> help I am desperately trying to update mine craft on my son's kindle fire 7.cannot find help anywhere
#4144 [17:22] <mattym> Mrcheeseburger84, Let me check
#4145 [17:22] <DubstepBoomer> Ok thank you
#4146 [17:23] <mattym> keefy, All mobile versions of Minecraft should be updated through your devices store app
#4147 [17:23] <DubstepBoomer> This is kind of unfortunate for me, as I spent 4 hrs in the update process
#4148 [17:23] <DubstepBoomer> to windows 10
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#4151 [17:23] <mattym> Mrcheeseburger84, No, still not the correct one
#4152 [17:23] <mattym> Mrcheeseburger84, No, still not the correct one
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#4157 [17:24] <mattym> Mrcheeseburger84, It should say this "23-k027c" somewhere, but have additional numbers
#4158 [17:24] <Sammyvsparks> hello
#4159 [17:25] * DubstepBoomer [DubstepBoomer@notlogged] has quit. (Quit: Web client closed)
#4160 [17:25] <Mrcheeseburger84> porn
#4161 [17:25] * Daclark [Daclark@notlogged] has joined #minecrafthelp
#4162 [17:26] <Mrcheeseburger84> sorry my older brther typed that
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#4165 [17:26] <gastman> Hi i have just updated to windows 10 and now my son can't play Minecraft. I have tried updating the graphics but it says thereare none installed or that need updating. Im not very good with pc's so have no idea what to do next! I've followed all the suggestions and this is the text it's telling me to post for help!
#4166 [17:26] <keefy> cant seem to find where in the app store to update, any ideas
#4167 [17:27] <gastman> http://paste.ubuntu.com/12025255/
#4168 [17:27] <Sammyvsparks> gastman
#4169 [17:27] <Sammyvsparks> ??> gastman dxdiag
#4170 [17:27] <mattym> keefy, Do you know what version its currently on?
#4171 [17:27] <Sammyvsparks> ??> gastman win/dxdiag
#4172 [17:27] <Absol> gastman: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4173 [17:27] <Sammyvsparks> failure
#4174 [17:27] <gastman> 1.8.8 if that makes sense.
#4175 [17:27] * Slenderman [Slenderman@notlogged] has quit. (Quit: Web client closed)
#4176 [17:28] <Sammyvsparks> gastman, do the dxdiag thing that absol said
#4177 [17:28] <Sammyvsparks> Please follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag <
#4178 [17:28] <Sammyvsparks> that
#4179 [17:28] <gastman> thanks i'll give it a go.
#4180 [17:28] <Mrcheeseburger84> 23-k
#4181 [17:28] <Sammyvsparks> It gives us something to help you, its more less computer specs and hardware
#4182 [17:28] <Sammyvsparks> and drivers, such
#4183 [17:29] <Daclark> I have minecraft on XBOX 360, which i purchased on XBOX live
#4184 [17:29] <Mrcheeseburger84> 23-k027c
#4185 [17:29] <mattym> Mrcheeseburger84, There should be more there
#4186 [17:29] <mattym> Mrcheeseburger84, Is that all it says there? Looking up that number gives to many results not including your computer
#4187 [17:30] <gastman> i've just clicked on the link and i've already done that. this is the result http://paste.ubuntu.com/12025255/
#4188 [17:30] <Sammyvsparks> One moment
#4189 [17:30] <mattym> gastman, There should be more in the file, make sure to copy the whole report over to the site
#4190 [17:30] <Sammyvsparks> ^
#4191 [17:30] <Sammyvsparks> Its incomplete
#4192 [17:32] <mattym> Mrcheeseburger84, IF you cannot find it, you will need to contact HP support for help in finding your drivers.
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#4199 [17:33] <mattym> keefy, Were you able to find out what the current version you/he is on?
#4200 [17:33] * shadow420 [shadow420@notlogged] has joined #minecrafthelp
#4201 [17:34] <gastman> that's all it gives me?? I'll try again tomorrow, too tired now!! thanks anyway.
#4202 [17:35] * raavn [raavn@notlogged] has joined #minecrafthelp
#4203 [17:35] * Okaime [Okaime@notlogged] has quit. (Quit: Web client closed)
#4204 [17:35] <raavn> guys i need help
#4205 [17:35] * gastman [gastman@notlogged] has quit. (Quit: Web client closed)
#4206 [17:36] <Sammyvsparks> faavn
#4207 [17:36] <Sammyvsparks> raavn* what do you need, dont just say you need help.
#4208 [17:37] <raavn> i just gor
#4209 [17:37] <raavn> got hacked
#4210 [17:38] <Sammyvsparks> you account?
#4211 [17:38] <Sammyvsparks> ??> raavn account/hacked
#4212 [17:38] * iPeer [iPeer@notlogged] has quit. (Read error: Connection reset by peer)
#4213 [17:38] <Absol> raavn: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#4214 [17:38] <Absol> raavn: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#4224 [17:41] <raavn> my account got hacked, called raavn with minecon 2015 cape
#4225 [17:41] <Sammyvsparks> ??> raavn account/hacked
#4226 [17:41] <Absol> raavn: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#4227 [17:41] <Absol> raavn: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#4228 [17:41] <Sammyvsparks> follow what @Absol says
#4229 [17:42] * nockeyboy [nockeyboy@notlogged] has joined #minecrafthelp
#4230 [17:42] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 186 seconds)
#4231 [17:42] <nockeyboy> My code has already been redeemed
#4232 [17:43] <Sammyvsparks> nockeyboy, what is the code for
#4233 [17:43] <Sammyvsparks> and was it originally yours
#4234 [17:43] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#4235 [17:43] <Sammyvsparks> or was it given to you from someone else
#4236 [17:43] * shadow420 [shadow420@notlogged] has quit. (Quit: Web client closed)
#4237 [17:44] <nockeyboy> minecraft windows 10 i just logged into monjang and requested code i entered my code into windows store but its been redeemed
#4238 [17:44] <Sammyvsparks> You can claim it via mojang
#4239 [17:44] * Extreme [Extreme@notlogged] has joined #minecrafthelp
#4240 [17:44] <raavn> the thing is
#4241 [17:44] <Sammyvsparks> there is a button in my games
#4242 [17:45] <raavn> the hacker erased the email adress
#4243 [17:45] <nockeyboy> i clicked redeem on there but how do i downloaded it then?
#4244 [17:45] <Sammyvsparks> That is impossible unless your email was comprimised also
#4245 [17:45] * thekillerman1234 [thekillerman1234@notlogged] has joined #minecrafthelp
#4246 [17:45] <Sammyvsparks> nockeyboy, use the same email you redeemed it with in the Windows Store
#4247 [17:45] * nockeyboy [nockeyboy@notlogged] has quit. (Client Quit)
#4248 [17:45] <thekillerman1234> hoi
#4249 [17:46] * pico [pico@notlogged] has joined #minecrafthelp
#4250 [17:46] <thekillerman1234> ik moet mijn graphic driver update maar hoe doe ik dat snap er helemaal niks van
#4251 [17:46] <thekillerman1234> wie kan mij helpen
#4252 [17:47] * ferrybig [ferrybig@notlogged] has joined #minecrafthelp
#4253 [17:47] <thekillerman1234> oke dan ni he
#4254 [17:47] <thekillerman1234> ttferr
#4255 [17:47] <thekillerman1234> wie kan mij helpen
#4256 [17:47] <thekillerman1234> ik moet mijn graphic driver update maar hoe doe ik dat snap er helemaal niks van
#4257 [17:48] <Sammyvsparks> thekillerman1234
#4258 [17:48] * jefe [jefe@notlogged] has quit. (*.net *.split)
#4259 [17:48] <Sammyvsparks> do you know english?
#4260 [17:48] <thekillerman1234> no dutch
#4261 [17:48] <thekillerman1234> can you help me ?
#4262 [17:48] <Sammyvsparks> Yes i can, but can you translate to english please
#4263 [17:49] <thekillerman1234> o nice
#4264 [17:49] * Ferdz [Ferdz@notlogged] has joined #minecrafthelp
#4265 [17:49] <Sammyvsparks> and please do this
#4266 [17:49] <Sammyvsparks> ??> thekillerman1234 win/dxdiag
#4267 [17:49] <thekillerman1234> what is step 1
#4268 [17:49] <Absol> thekillerman1234: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4269 [17:49] <Sammyvsparks> Please follow what Absol says
#4270 [17:49] <thekillerman1234> help me
#4271 [17:49] <thekillerman1234> and then
#4272 [17:50] <thekillerman1234> i have the page
#4273 [17:50] * luan1010 [luan1010@notlogged] has joined #minecrafthelp
#4274 [17:50] * jefe [jefe@notlogged] has joined #minecrafthelp
#4275 [17:50] <thekillerman1234> help me
#4276 [17:50] <thekillerman1234> and then what
#4277 [17:50] <thekillerman1234> sammy
#4278 [17:50] * romey [romey@notlogged] has joined #minecrafthelp
#4279 [17:51] <romey> hello
#4280 [17:51] <Sammyvsparks> follow what that page says
#4281 [17:51] <Sammyvsparks> then give us the URL at the end its like http://paste.ubuntu/numbers
#4282 [17:51] <thekillerman1234> i have that al
#4283 [17:51] <Sammyvsparks> or something close to that
#4284 [17:52] * Chibi_Chharizard [Chibi_Chharizard@notlogged] has joined #minecrafthelp
#4285 [17:52] <Chibi_Chharizard> hello?
#4286 [17:52] * SupaHam [SupaHam@notlogged] has joined #minecrafthelp
#4287 [17:52] * jefe is now known as Guest7549
#4288 [17:52] <Sammyvsparks> Hello Chibi_Charizard
#4289 [17:52] * Guest7549 is now known as jefe_
#4290 [17:52] <Chibi_Chharizard> I cant login to mojang or minecraft what is wrong with my account?
#4291 [17:52] * jefe_ is now known as jefe323
#4292 [17:53] <Sammyvsparks> What is your minecraft username
#4293 [17:53] <Chibi_Chharizard> Chibi_Charizard is my in game name
#4294 [17:53] <Chibi_Chharizard> and I use my e-mail to sign in but it says wrong e-mail and pass
#4295 [17:54] <Chibi_Chharizard> #minecrafthelp! Cant sign into mojang or minecraft
#4296 [17:54] <thekillerman1234> me
#4297 [17:54] <thekillerman1234> thekillerman1234
#4298 [17:54] * Brey_ [Brey_@notlogged] has joined #minecrafthelp
#4299 [17:55] <Sammyvsparks> Chibi_Charizard, 2 things: 1. What are you using to login, email or username. 2. how many times have you tried?
#4300 [17:55] <romey> Um can i get assistance with my code redemption. when I clicked redeem code the Microsoft store link showed up saying i would have to pay 11.29$ so i clicked back by mistake and then its say my code was already redeemed
#4301 [17:55] * tyteen4a03 [tyteen4a03@notlogged] has joined #minecrafthelp
#4302 [17:55] <thekillerman1234> sammy
#4303 [17:55] <Chibi_Chharizard> I've tried about 3 times so far
#4304 [17:55] <thekillerman1234> can you help me
#4305 [17:55] <Sammyvsparks> Im waiting for you to return the dxdiag
#4306 [17:56] <thekillerman1234> i need intelk
#4307 [17:56] <Brey_> Hello im from belgium and i want to buy minecraft whit maestro but is that possible ?
#4308 [17:56] <thekillerman1234> brey
#4309 [17:56] <Sammyvsparks> maestro?
#4310 [17:56] <Sammyvsparks> is that a OS
#4311 [17:56] <thekillerman1234> kan je nederlands
#4312 [17:56] <Brey_> Ja
#4313 [17:56] <romey> so what do i have to do to get my minecraft 1.8.8 ?
#4314 [17:56] <thekillerman1234> oke
#4315 [17:56] * ricbos [ricbos@notlogged] has joined #minecrafthelp
#4316 [17:56] <Chibi_Chharizard> sammy
#4317 [17:57] <Chibi_Chharizard> can you pm me?
#4318 [17:57] <Sammyvsparks> Yes?
#4319 [17:57] <Sammyvsparks> Ya i could
#4320 [17:57] <Chibi_Chharizard> can we do that?
#4321 [17:57] <thekillerman1234> als ik minecraft wil opstarten staat er fix the problem ik moet mijn graphic drivers update snap jij da
#4322 [17:57] <Sammyvsparks> romey: where did you buy the code from
#4323 [17:57] * SupaHam [SupaHam@notlogged] has quit. (Ping timeout: 186 seconds)
#4324 [17:57] <ricbos> ga naar configuartie scherm
#4325 [17:57] <ricbos> dan naar aparaat beheer
#4326 [17:57] <Sammyvsparks> Brey_: What is maestro?
#4327 [17:57] <thekillerman1234> tegen mij ?
#4328 [17:57] <ricbos> en update daar de drivers
#4329 [17:57] <ricbos> ja
#4330 [17:58] <Brey_> A card
#4331 [17:58] <thekillerman1234> wacht
#4332 [17:58] <Brey_> En killer ikwni
#4333 [17:58] <romey> it just showed up when it said click here to redeem
#4334 [17:58] * luan1010 [luan1010@notlogged] has quit. (Quit: Web client closed)
#4335 [17:58] <Brey_> Its a card a paying methode but that methode isnt there for belgium
#4336 [17:59] <Sammyvsparks> You can use PayPal
#4337 [17:59] <Brey_> What is that?
#4338 [17:59] <Brey_> I dont have paypal
#4339 [17:59] <romey> I purchased minecraft back in 2009 straight from mojang
#4340 [17:59] * SupaHam [SupaHam@notlogged] has joined #minecrafthelp
#4341 [18:00] <Sammyvsparks> You can create it, its a free credit card service that is secure, and more less global
#4342 [18:00] <thekillerman1234> rickbos
#4343 [18:00] <ricbos> when i try to start the windows 10 beta minecraft starts up for 2 sec and then automaticly closes someone know a fix
#4344 [18:00] <ricbos> ja
#4345 [18:00] <Sammyvsparks> 'almost' everywhere accepts it
#4346 [18:00] <Sammyvsparks> ricbos
#4347 [18:00] <thekillerman1234> waar staat apparaat beheer onder
#4348 [18:00] <thekillerman1234> tof moet je dat bij zoeken doen
#4349 [18:00] <Sammyvsparks> ??> ricbos win/dxdiag
#4350 [18:00] <Absol> ricbos: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4351 [18:00] * Snipes [Snipes@notlogged] has joined #minecrafthelp
#4352 [18:00] <Snipes> I need major help
#4353 [18:00] <ricbos> onder hardware en geluid
#4354 [18:00] <Brey_> But how do i do it?
#4355 [18:00] <thekillerman1234> rick bos
#4356 [18:01] <Snipes> I need major help.
#4357 [18:01] <ricbos> ty absol
#4358 [18:01] <romey> can i get a private chat this is to congested
#4359 [18:01] <Snipes> I cannot log into mine or ANYONES account for that matter it says incorect username or password but my friend can log into my account help?
#4360 [18:02] <Sammyvsparks> ricbos, please do what absol said if you need support
#4361 [18:02] <Sammyvsparks> Snipes
#4362 [18:02] <ricbos> okay thanks
#4363 [18:02] <Snipes> Yes?
#4364 [18:02] <Sammyvsparks> how many times have you tried
#4365 [18:02] <Snipes> I have tried 5 times
#4366 [18:02] <Snipes> I have tried 5 times
#4367 [18:02] * ricbos [ricbos@notlogged] has left #minecrafthelp
#4368 [18:02] * creping_man [creping_man@notlogged] has joined #minecrafthelp
#4369 [18:02] <Snipes> 3 times I redownloaded minecraft
#4370 [18:02] <Brey_> But anhother country there gives meastro is it a good idea to take anhother country?
#4371 [18:02] <Sammyvsparks> Please reset your winsocket
#4372 [18:02] <Snipes> Sammyvsparks
#4373 [18:02] <thekillerman1234> en dan kom je bij allemaal dingen en daar staat graphics ofs
#4374 [18:02] <Snipes> What is a winsocket?
#4375 [18:03] <creping_man> windous 10
#4376 [18:03] * jefe323 is now known as jefe
#4377 [18:03] * BossNuts_ [BossNuts_@notlogged] has joined #minecrafthelp
#4378 [18:03] <Sammyvsparks> Actually, wait 1 sec Snipes, what antivirus do you have
#4379 [18:03] <Snipes> Windows Defender
#4380 [18:03] <thekillerman1234> ik heb er op geklikt rick bos en dan krijg ik word document lijky het op
#4381 [18:03] <creping_man> vlw
#4382 [18:03] <Snipes> Ive already uninstalled mcaffe
#4383 [18:04] * creping_man [creping_man@notlogged] has quit. (Client Quit)
#4384 [18:04] <thekillerman1234> rick bos staat het onder beeldschermadapters
#4385 [18:04] <Snipes> So, sammyvsparks how do I fix this?
#4386 [18:04] <Sammyvsparks> Snipes: Search CMD: type 'netsh winsock reset'
#4387 [18:04] <thekillerman1234> we is nederlands
#4388 [18:05] <Snipes> it says the requested operation requires elevation (Run as administrator) Help?
#4389 [18:05] <Sammyvsparks> without the '(s)
#4390 [18:05] * BossNuts_ [BossNuts_@notlogged] has quit. (Client Quit)
#4391 [18:05] <Sammyvsparks> Yes, admin
#4392 [18:05] <Sammyvsparks> if you can
#4393 [18:05] <Snipes> how do I do it?
#4394 [18:05] * bruno [bruno@notlogged] has joined #minecrafthelp
#4395 [18:05] <Sammyvsparks> rightclick, open as administrator
#4396 [18:05] * Derudin [Derudin@notlogged] has joined #minecrafthelp
#4397 [18:05] <Derudin> excuse me
#4398 [18:06] <Snipes> Right click what?
#4399 [18:06] <Derudin> i require assistance
#4400 [18:06] <Sammyvsparks> ??> Derudin ask
#4401 [18:06] <Absol> Derudin: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#4402 [18:06] <Absol> Derudin: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#4403 [18:06] * SupaHam [SupaHam@notlogged] has quit. (Ping timeout: 186 seconds)
#4404 [18:06] <mattym> ??> Snipes win/elecated-cmd
#4405 [18:06] <thekillerman1234> is er iemand nl
#4406 [18:06] <mattym> ??> Snipes win/elevated-cmd
#4407 [18:06] <Absol> Snipes: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#4408 [18:06] <Derudin> i have reset my password 5 times already and i can't log in
#4409 [18:06] <Snipes> Got it
#4410 [18:06] <Snipes> Now what do I type sammyvsparks
#4411 [18:06] * HyperCamel [HyperCamel@notlogged] has joined #minecrafthelp
#4412 [18:07] <mattym> ??> Derudin login/throttle
#4413 [18:07] <Absol> Derudin: Your login is being throttled, which will prevent you from logging in.
#4414 [18:07] <Absol> Derudin: You will have to wait 3 hours without logging in for it to reset.
#4415 [18:07] <mattym> Snipes, In there type netsh winsock reset
#4416 [18:07] * HyperCamel is now known as HyperCamelMobile
#4417 [18:07] <Derudin> throttled?
#4418 [18:07] <mattym> Snipes, Then hit enter, it should say its succeeded, then you will need to restart the computer
#4419 [18:07] <romey> hello can some one from support pm with me
#4420 [18:07] <Snipes> k it says I gotta restart my computer
#4421 [18:07] <Snipes> Restart as in power off or restartin
#4422 [18:07] <Snipes> Restart as in power off or restarting
#4423 [18:07] <mattym> Derudin, Wait 3 hours without a login attempt, then try agai
#4424 [18:07] * pabloguapo12345 [pabloguapo12345@notlogged] has joined #minecrafthelp
#4425 [18:07] <Derudin> ok
#4426 [18:07] <Sammyvsparks> Either or
#4427 [18:07] <Derudin> why has this occured?
#4428 [18:07] <thekillerman1234> iemand nederland
#4429 [18:07] <thekillerman1234> s
#4430 [18:08] <Sammyvsparks> Too many failed logins
#4431 [18:08] <Derudin> ok
#4432 [18:08] <Derudin> goodbye and thank you
#4433 [18:08] * thekillerman1234 [thekillerman1234@notlogged] has quit. (Quit: Web client closed)
#4434 [18:08] <romey> please i just need a new redeem code for my minecraft
#4435 [18:08] <romey> please i just need a new redeem code for my minecraft
#4436 [18:08] * Derudin [Derudin@notlogged] has left #minecrafthelp
#4437 [18:08] * Chibi_Chharizard [Chibi_Chharizard@notlogged] has quit. (Quit: Web client closed)
#4438 [18:08] <HyperCamelMobile> romey: Why do you need a new code?
#4439 [18:09] <Sammyvsparks> He backed out of redeeming it
#4440 [18:09] <Sammyvsparks> after*
#4441 [18:09] * bruno [bruno@notlogged] has quit. (Ping timeout: 204 seconds)
#4442 [18:09] <romey> yes by mistake
#4443 [18:09] <mattym> romey, If you clicked redeem the first time, make sure that on the Windows Store, you are logged into the account/email you redeemed it to
#4444 [18:09] <Sammyvsparks> Even tho i think it would remain valid after if you didnt purchuse
#4445 [18:09] <romey> it didn't and won't let me download
#4446 [18:09] * SupaHam [SupaHam@notlogged] has joined #minecrafthelp
#4447 [18:10] <Sammyvsparks> Do you own minecraft for regular?
#4448 [18:10] <mattym> romey, Are you logged into the Windows Store with the account/email you redeemed the code to?
#4449 [18:10] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#4450 [18:10] <romey> i own minecraft i purchased it straight from mojang
#4451 [18:10] <romey> and yes i am
#4452 [18:10] <Sammyvsparks> romey
#4453 [18:11] <Sammyvsparks> goto mojang > my games > claim windows 10 version
#4454 [18:11] * Snipes [Snipes@notlogged] has quit. (Ping timeout: 204 seconds)
#4455 [18:11] <mattym> romey, What does it say when you attempt to download it, or what does it say where the download button should be
#4456 [18:11] <Sammyvsparks> then goto the microsoft store, and you should be able to just install
#4457 [18:11] * soahccc [soahccc@notlogged] has joined #minecrafthelp
#4458 [18:11] * pabloguapo12345 [pabloguapo12345@notlogged] has quit. (Client Quit)
#4459 [18:11] <Sammyvsparks> it didnt even ask for a code from me
#4460 [18:11] * BaXxYT [BaXxYT@notlogged] has joined #minecrafthelp
#4461 [18:12] * Snipes [Snipes@notlogged] has joined #minecrafthelp
#4462 [18:12] <Snipes> Ok
#4463 [18:13] <Snipes> I restarted
#4464 [18:13] <Snipes> Now what do I do?
#4465 [18:13] <Sammyvsparks> Attempt to login MC again
#4466 [18:13] <Sammyvsparks> if you cant, you throttled your connection
#4467 [18:13] <Snipes> Trying it rn
#4468 [18:14] <Sammyvsparks> -.- windows store why u fail me
#4469 [18:14] * Cvolton||AFK [Cvolton||AFK@notlogged] has joined #minecrafthelp
#4470 [18:14] <Sammyvsparks> Windows 10 Minecraft: Pending
#4471 [18:14] <Snipes> Cant do it
#4472 [18:14] <Snipes> I cannot log into my account
#4473 [18:14] <BaXxYT> hi i need help because my pc drivers do not work or maybe it's the open gl please help
#4474 [18:14] <Sammyvsparks> BaXxYT
#4475 [18:14] <mattym> BaXxYT, Do you have the link to your dxdiag report? If so please post it in the chat.
#4476 [18:14] * Alston [Alston@notlogged] has quit. (Ping timeout: 204 seconds)
#4477 [18:15] <romey> okay still won't work it won't let me get minecraft1.1.8
#4478 [18:15] <BaXxYT> ok
#4479 [18:15] <Sammyvsparks> ??> BaXxYT win/dxdiag
#4480 [18:15] <Absol> BaXxYT: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4481 [18:15] * derpest [derpest@notlogged] has joined #minecrafthelp
#4482 [18:15] <BaXxYT> http://paste.ubuntu.com/12025657/
#4483 [18:15] <Sammyvsparks> romey, where are you downloading it from
#4484 [18:15] <romey> https://account.mojang.com/me
#4485 [18:15] <mattym> BaXxYT, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4486 [18:15] <derpest> i need help
#4487 [18:15] * SupaHam [SupaHam@notlogged] has quit. (Ping timeout: 186 seconds)
#4488 [18:15] <Snipes> Sammyvsparks so I throttled my connection?
#4489 [18:15] <Sammyvsparks> ??> derpest ask
#4490 [18:15] <Absol> derpest: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#4491 [18:15] <Absol> derpest: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#4492 [18:15] <Sammyvsparks> and yes, most likely
#4493 [18:15] <Sammyvsparks> mattym
#4494 [18:15] * mcpcfanc [mcpcfanc@notlogged] has joined #minecrafthelp
#4495 [18:16] <Snipes> Sammy were you talking to me?
#4496 [18:16] <Sammyvsparks> Yes i was Snipes
#4497 [18:16] <Sammyvsparks> the Absol thing was for derpest
#4498 [18:16] <BaXxYT> It must be wrong and that they just installed
#4499 [18:16] <Snipes> Ok so how do I fix the throttle
#4500 [18:16] <derpest> my grafic drivers dont run minecraft
#4501 [18:16] <mcpcfanc> Sammyvsparks, hello again :)
#4502 [18:16] <Sammyvsparks> ??> Snipes throttled
#4503 [18:16] <Sammyvsparks> erm
#4504 [18:16] <HyperCamelMobile> ??> login/throttle
#4505 [18:16] <Sammyvsparks> fail
#4506 [18:16] <Snipes> How do I fix it?
#4507 [18:16] * Gangs7a_Grandma [Gangs7a_Grandma@notlogged] has joined #minecrafthelp
#4508 [18:16] <Sammyvsparks> thx u Hyper
#4509 [18:16] <Sammyvsparks> xD
#4510 [18:16] <Snipes> How do I fix it Sammyvsparks
#4511 [18:16] <mcpcfanc> ??> derpest win/dxdiag
#4512 [18:16] <Sammyvsparks> ??> Snipes login/throttled
#4513 [18:17] <Sammyvsparks> noo
#4514 [18:17] <Sammyvsparks> wrong person -,-
#4515 [18:17] <BaXxYT> minecraft and make it compatible with Windows 10?
#4516 [18:17] <Snipes> what does that mean sammy?
#4517 [18:17] <Sammyvsparks> Know what
#4518 [18:17] <Sammyvsparks> Ima just open database
#4519 [18:17] * Rawstrus [Rawstrus@notlogged] has joined #minecrafthelp
#4520 [18:17] <mcpcfanc> ??< index
#4521 [18:17] <romey> i'm downloading from here https://account.mojang.com/me
#4522 [18:17] <Rawstrus> Hello sausages
#4523 [18:17] <Snipes> How do I fix the connection throtlle problem?
#4524 [18:17] <mattym> BaXxYT, Read what i said
#4525 [18:17] <Sammyvsparks> ??> Snipes login/throttle
#4526 [18:17] <Absol> Snipes: Your login is being throttled, which will prevent you from logging in.
#4527 [18:17] <Absol> Snipes: You will have to wait 3 hours without logging in for it to reset.
#4528 [18:18] <Snipes> so after 3 hours I can continue playing on my account?
#4529 [18:18] <Sammyvsparks> ahd hello mcpcfanc
#4530 [18:18] <Sammyvsparks> Yes
#4531 [18:18] * derpest [derpest@notlogged] has quit. (Client Quit)
#4532 [18:18] <mcpcfanc> ??> derpest win/dxdiag
#4533 [18:18] <Absol> derpest: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4534 [18:18] <Snipes> so after 3 hours I can continue playing on my account?
#4535 [18:18] <Sammyvsparks> Yes Snipes
#4536 [18:18] <Snipes> Thank you for the help <3
#4537 [18:18] <BaXxYT> if already but will make minecraft compliant with Windows 10 in the future?
#4538 [18:18] * Superchris234 [Superchris234@notlogged] has joined #minecrafthelp
#4539 [18:19] <Sammyvsparks> BaXxYT, its your graphics hardware
#4540 [18:19] <romey> so what do i do since i don't think i have it for windows 10 and my mine craft won't update to 1.1.8
#4541 [18:19] <Sammyvsparks> i could suggust checking for windows updates first before a downgrade
#4542 [18:19] <Snipes> can connection throtlle be due to login into alts rapidly?
#4543 [18:19] <Sammyvsparks> Any failed login can throttle
#4544 [18:19] <mattym> BaXxYT, Minecraft is compatible, its your hardware that is not, and will never be with Windows 10
#4545 [18:19] <HyperCamelMobile> BaXxYT: No, it will never be compatible, and you cannot use anything past Windows 7
#4546 [18:19] <mattym> Snipes, Yes that can cause it
#4547 [18:19] <Gangs7a_Grandma> My windows 10 edition beta key says it's alrady redeemed? Help?
#4548 [18:19] <mattym> Snipes, Wait the 3 hours without a login attempt, then try again
#4549 [18:19] <HyperCamelMobile> Sammyvsparks: No, checking for windows updates will do nothing
#4550 [18:19] * Brey_ [Brey_@notlogged] has quit. (Ping timeout: 204 seconds)
#4551 [18:20] <mattym> Snipes, And in the futture dont do rapid logins
#4552 [18:20] <BaXxYT> And what can I do?
#4553 [18:20] <mcpcfanc> Lots of Windows 10 redeemed errors, gotta report that to Microsoft...
#4554 [18:20] <Rawstrus> UnknownHostException: authserver.mojang.com when logging in
#4555 [18:20] <Sammyvsparks> Hyper, I have a intel card and intel is doing some of their driver updates thru windows itself
#4556 [18:20] * Superchris234 [Superchris234@notlogged] has quit. (Client Quit)
#4557 [18:20] <Sammyvsparks> Rawstrus, Antivirus you have?
#4558 [18:20] <Sammyvsparks> what*
#4559 [18:20] <Rawstrus> I have disabled firewall, antivirus and restarted modem
#4560 [18:20] <Rawstrus> Nothing.
#4561 [18:20] <Gangs7a_Grandma> Whenever I go to microsoft they just tell me to come here xD
#4562 [18:20] * Cvolton||AFK [Cvolton||AFK@notlogged] has quit. (*.net *.split)
#4563 [18:20] * soahccc [soahccc@notlogged] has quit. (*.net *.split)
#4564 [18:20] * jefe [jefe@notlogged] has quit. (*.net *.split)
#4565 [18:20] <mattym> ??> Gangs7a_Grandma mojang/email
#4566 [18:20] <Absol> Gangs7a_Grandma: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4567 [18:20] <Absol> Gangs7a_Grandma: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#4568 [18:20] <mattym> Gangs7a_Grandma, Fill out the form Absol linked to you
#4569 [18:21] <HyperCamelMobile> Sammyvsparks: It will do nothing, Intel will never ever release any updates for that graphics card, ever under any circumstances
#4570 [18:21] <Gangs7a_Grandma> Thanks
#4571 [18:21] <mcpcfanc> Ever since I updates to Windows 10, the *launcher* crashes just by saying "Java has stopped working"
#4572 [18:21] <romey> yes i'm having the same issue and basically microsoft is telling me to re buy minecraft for 11.29$
#4573 [18:21] * Gangs7a_Grandma [Gangs7a_Grandma@notlogged] has quit. (Client Quit)
#4574 [18:21] <Sammyvsparks> Hyper, thats how i got mine update...
#4575 [18:21] <Sammyvsparks> updated*
#4576 [18:21] <mattym> romey, did you redeem your code?
#4577 [18:21] <Sammyvsparks> Maybe for his card
#4578 [18:21] * Spid_Gamer [Spid_Gamer@notlogged] has joined #minecrafthelp
#4579 [18:21] <Sammyvsparks> but it doesnt hurt checking
#4580 [18:21] <Rawstrus> The .exe launcher doesn't work, but .jar launchers do.
#4581 [18:22] <romey> yes but i backed out by mistake
#4582 [18:22] <BaXxYT> hello?
#4583 [18:22] <Rawstrus> it stopped working suddenly
#4584 [18:22] <Rawstrus> It works on all my other computers.
#4585 [18:22] <romey> so my code won't work
#4586 [18:22] <HyperCamelMobile> Sammyvsparks: I understand, but your graphics hardware may be still supported and receiving updates, his will never recieve updates for new OS updates
#4587 [18:22] <BaXxYT> and that I can do to solve my problem?
#4588 [18:22] <mcpcfanc> romey, please contact Microsoft.
#4589 [18:22] <Sammyvsparks> Ah ok
#4590 [18:22] <mattym> romey, Backing out shouldnt matter, if you redeemed it to a Microsoft account, then make sure that is the account you are logged in on in the store
#4591 [18:22] <Spid_Gamer> meu minecraft ta crazando
#4592 [18:22] <romey> i contacted them and they send me here
#4593 [18:23] * joao [joao@notlogged] has joined #minecrafthelp
#4594 [18:23] <Sammyvsparks> I highly doubt they would send you here. Exceedingly for a code
#4595 [18:23] <HyperCamelMobile> ??> Spid_Gamer lang/es
#4596 [18:23] <Absol> Spid_Gamer: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#4597 [18:23] * soahccc [soahccc@notlogged] has joined #minecrafthelp
#4598 [18:23] * jefe [jefe@notlogged] has joined #minecrafthelp
#4599 [18:23] * SupaHam [SupaHam@notlogged] has joined #minecrafthelp
#4600 [18:23] <BaXxYT> hello?
#4601 [18:23] * joao [joao@notlogged] has quit. (Client Quit)
#4602 [18:23] <mcpcfanc> BaXxYT, hey
#4603 [18:24] <Snipes> can connection throtlle be due to login into alts rapidly?
#4604 [18:24] <HyperCamelMobile> ??> BaXxYT scold/patience
#4605 [18:24] <romey> yes the support person linked me to this chat
#4606 [18:24] <Absol> BaXxYT: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#4607 [18:24] <Absol> BaXxYT: In short, your supplications will be answered, in the order in which they are received.
#4608 [18:24] <Sammyvsparks> BaXxY, Unfortunately your graphics hardware(card) is not supported on windows 10. You will need to downgrade to Windows 7, 8, or 8.1 or upgrade your graphics hardware(If you can), or use a different computer to play minecraft.
#4609 [18:24] <Sammyvsparks> depending what you had on windows
#4610 [18:24] <Snipes> can connection throtlle be due to login into alts rapidly?
#4611 [18:24] <Sammyvsparks> I gotta change my message still
#4612 [18:24] <Sammyvsparks> Yes Snipes
#4613 [18:24] <Sammyvsparks> That can throttle a connection
#4614 [18:24] * juan [juan@notlogged] has joined #minecrafthelp
#4615 [18:24] <mattym> BaXxYT, Like you were told, you need to downgrade to windows 7, http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#4616 [18:25] <HyperCamelMobile> Snipes: It is because your are logging into your account too much
#4617 [18:25] <Rawstrus> UnknownHostException: authserver.mojang.com, disabled firewall, antivirus and restarted router multiple times. Nothing gets rid of this annoying error when trying to log in. Only occurs on this PC and none of my other ones.
#4618 [18:25] <BaXxYT> ok
#4619 [18:25] * juan [juan@notlogged] has quit. (Client Quit)
#4620 [18:25] <BaXxYT> thancks you
#4621 [18:25] <mattym> Rawstrus, What antivirus do you have?
#4622 [18:25] <Rawstrus> AVG
#4623 [18:25] <mattym> ??> Rawstrus av/avg
#4624 [18:25] <Absol> Rawstrus: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#4625 [18:25] <Absol> Rawstrus: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#4626 [18:25] <Rawstrus> But I have disabled it and tried.
#4627 [18:25] <mattym> Rawstrus, Try the instructions Absol sent
#4628 [18:26] <mattym> Rawstrus, You may just need to uninstall avg and use another
#4629 [18:26] * Cvolton||AFK [Cvolton||AFK@notlogged] has joined #minecrafthelp
#4630 [18:26] <romey> can i be told how to update my minecraft from 1.6.19
#4631 [18:26] <Rawstrus> It's only just started happening though.
#4632 [18:26] <mattym> romey, That is a launcher verison, and the most current
#4633 [18:27] <romey> but what is 1.8.8
#4634 [18:27] * naruto [naruto@notlogged] has joined #minecrafthelp
#4635 [18:27] <Sammyvsparks> Thats the latest Minecraft
#4636 [18:27] * BaXxYT [BaXxYT@notlogged] has quit. (Quit: Web client closed)
#4637 [18:27] <mattym> romey, Thats the Minecraft version, 1.6.19 is the launcher version
#4638 [18:27] <romey> it won't update or let me play
#4639 [18:27] <Sammyvsparks> Antivirus?
#4640 [18:27] <Sammyvsparks> What*
#4641 [18:27] <mattym> romey, In the launcher look in the lower right, it should say what version it is trying to launch
#4642 [18:28] <romey> oh nvm its trying to launch 1.8.8
#4643 [18:28] <Sammyvsparks> romey, what antivirus do you have
#4644 [18:28] <romey> norton
#4645 [18:28] <romey> which is weak
#4646 [18:29] <mattym> Rawstrus, Minecraft and Antivirus software both get updates, so new issues arise, currently AVG causes issues, try removing it completely and then test Minecraft
#4647 [18:29] <Sammyvsparks> ??> romey av/norton
#4648 [18:29] <Absol> romey: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#4649 [18:29] <mattym> Rawstrus, If it works, try using Avast! instead
#4650 [18:29] <Rawstrus> Doesn't work after removing avg
#4651 [18:29] <romey> but so with microsoft they send me here to get a new redeem code
#4652 [18:29] * chloe [chloe@notlogged] has joined #minecrafthelp
#4653 [18:30] <Rawstrus> No antivirus is installed now.
#4654 [18:30] <chloe> what happen if i already redeem it but i switched me latop can i still play it?
#4655 [18:30] <mattym> Rawstrus, After uninstalling AVG, you need to restart the computer, then try Minecraft again
#4656 [18:30] <Rawstrus> Just realized that haha
#4657 [18:30] <Sammyvsparks> romey, please follow what absol said about installing it, you can do that here > ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe <
#4658 [18:30] <mattym> chloe, Log into the WIndows store on the account you redeemed to
#4659 [18:31] <Rawstrus> Windows 10 reboots in like 20 seconds anyway, so that's no problem hehe
#4660 [18:31] <Sammyvsparks> My windows 10 can ACTUALLY restart xD
#4661 [18:31] <Sammyvsparks> Windows 8.1 took like 20 mins to restart
#4662 [18:31] <Rawstrus> damn
#4663 [18:31] <romey> nah norton has never bothered my minecraft ever and i've had both since 2009
#4664 [18:31] <mcpcfanc> Sammyvsparks, you're lucky, on 8.1 mine didn't restart at all xD
#4665 [18:31] <Rawstrus> Win10 boots in about 7 seconds
#4666 [18:31] <chloe> btw yesterday i have a serious issue that it say i reedeemed it which i didnt i chat with the window support but it didnt help
#4667 [18:32] <Sammyvsparks> mcpcfanc, mine usually didnt
#4668 [18:32] * Rawstrus_ [Rawstrus_@notlogged] has joined #minecrafthelp
#4669 [18:32] <Sammyvsparks> it was more less a luck of chance XD
#4670 [18:33] <Rawstrus_> Okay, it's rebooted.. testing mc now
#4671 [18:33] <mattym> chloe, If it gave you that error you need to go fill out the form here https://help.mojang.com/customer/portal/emails/new
#4672 [18:34] <Sammyvsparks> romey, norton's updates are what cause it
#4673 [18:34] <Sammyvsparks> old version may be compatible, but newer ones might not be
#4674 [18:35] * Hamza2705 [Hamza2705@notlogged] has joined #minecrafthelp
#4675 [18:35] <romey> it should be fine because i was playing minecraft just fine last week with the newest version of norton till my dumbass sister updated to windows 10
#4676 [18:35] <Rawstrus_> It still does not work.
#4677 [18:35] <Rawstrus_> Same error
#4678 [18:35] <Hamza2705> is it anyone highlevel staff here?
#4679 [18:35] * Rawstrus [Rawstrus@notlogged] has quit. (Ping timeout: 204 seconds)
#4680 [18:35] * ferrybig [ferrybig@notlogged] has quit. (Ping timeout: 206 seconds)
#4681 [18:35] <mattym> ??> Hamza2705 info/volunteer
#4682 [18:36] <Absol> Hamza2705: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#4683 [18:36] <mattym> Hamza2705, What is the problem you are having?
#4684 [18:36] <Hamza2705> well
#4685 [18:36] <Hamza2705> i havent touched my minecraft in 1 year or so i think, and i never migrated it
#4686 [18:36] <Hamza2705> where is it?
#4687 [18:36] * chloe [chloe@notlogged] has quit. (Quit: Web client closed)
#4688 [18:37] <Hamza2705> it says Hamza2705 is no player name, that it doesnt exist
#4689 [18:37] <Sammyvsparks> One moment
#4690 [18:37] <mattym> Hamza2705, is Hamza2705 your username?
#4691 [18:38] <Hamza2705> yes
#4692 [18:38] <mattym> Hamza2705, Did you ever change the name?
#4693 [18:38] <Sammyvsparks> It is a non-existant username
#4694 [18:38] <Hamza2705> i even got some screenshots from back when i played
#4695 [18:38] <Hamza2705> why is it not existant?
#4696 [18:38] <Hamza2705> my mom bought it for me when i was under 18
#4697 [18:38] <mattym> Hamza2705, Did you ever change the name?
#4698 [18:38] <Hamza2705> nope
#4699 [18:38] <Rawstrus_> okay so I have no av, no firewall and minecraft still gives me UnknownHostException: authserver.mojang.com
#4700 [18:38] <mattym> Hamza2705, It looks like your account may have been hacked then.
#4701 [18:38] <Rawstrus_> Lovely
#4702 [18:39] <Afootpluto> ??> Hamza2705 accont/hacked
#4703 [18:39] <Hamza2705> then what can i do?
#4704 [18:39] <Hamza2705> because my email doesnt work either
#4705 [18:39] <mattym> Rawstrus_, Does it say anything else with that error?
#4706 [18:39] <Afootpluto> ??> Hamza2705 account/hacked
#4707 [18:39] <Absol> Hamza2705: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#4708 [18:39] <Absol> Hamza2705: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#4709 [18:39] <Hamza2705> where can i find that?
#4710 [18:39] <Sammyvsparks> Hamza2705, Your current username is PoweRange
#4711 [18:40] <Rawstrus_> Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked.
#4712 [18:40] <Rawstrus_> then the exception
#4713 [18:40] <Hamza2705> POWERANGE?
#4714 [18:40] <romey> i'm going back to microsoft for more assistance
#4715 [18:40] <Hamza2705> WHO THE FUCK IS THAT
#4716 [18:40] * AuBot kicked Hamza2705 from #minecrafthelp (Reason: amza2705 :Please keep it civil.)
#4717 [18:40] <Sammyvsparks> Its your name, and LANGUAGE
#4718 [18:40] <Sammyvsparks> Or not
#4719 [18:40] <Sammyvsparks> xD
#4720 [18:40] * Hamza2705 [Hamza2705@notlogged] has joined #minecrafthelp
#4721 [18:40] <mattym> Rawstrus_, Do you know how to get to your Run (CMD)?
#4722 [18:40] <Hamza2705> who is that?
#4723 [18:40] <Rawstrus_> yes of course
#4724 [18:40] <Sammyvsparks> Its your MC username
#4725 [18:40] <Hamza2705> so powerange is my new name?
#4726 [18:40] <Hamza2705> why?
#4727 [18:41] <Sammyvsparks> Hamza2705, > https://namemc.com/s?Hamza2705 <
#4728 [18:41] <webrosc> Hamza2705, no idea, follow what absol told you to recover your account
#4729 [18:41] <mattym> Rawstrus_, Open that up, and type "netsh winsock reset" without the quotes, then hit enter
#4730 [18:41] <Rawstrus_> okay
#4731 [18:41] <Hamza2705> ty
#4732 [18:41] <Sammyvsparks> Hamza2705, If you have the original email remove your password
#4733 [18:41] <Sammyvsparks> recover*
#4734 [18:41] <Sammyvsparks> I think and me type are very different apperently
#4735 [18:42] <Rawstrus_> now I must restart.
#4736 [18:42] <mattym> Rawstrus_, Ok do so, then test MC again
#4737 [18:42] <Rawstrus_> Ight
#4738 [18:43] <Hamza2705> my email doesnt work
#4739 [18:43] <Afootpluto> ??> Hamza2705 account/hacked
#4740 [18:43] <Hamza2705> it says no mc accounts are on it
#4741 [18:43] <Absol> Hamza2705: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#4742 [18:43] <Absol> Hamza2705: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#4743 [18:43] * Snipes [Snipes@notlogged] has quit. (Quit: Web client closed)
#4744 [18:43] <Afootpluto> Hamza2705, do what Absol said
#4745 [18:43] <Hamza2705> where can i find transaction id?
#4746 [18:43] <Afootpluto> ??> Hamza2705 account/trans-id
#4747 [18:43] <Absol> Hamza2705: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#4748 [18:43] <Absol> Hamza2705: If you used PaySafeCard, your transaction ID is the card number.
#4749 [18:44] <Hamza2705> ok
#4750 [18:44] * xnrand [xnrand@notlogged] has quit. (Ping timeout: 180 seconds)
#4751 [18:45] * Hamza2705 [Hamza2705@notlogged] has quit. (Client Quit)
#4752 [18:45] <Rawstrus_> ayy mattym you champion
#4753 [18:45] * xnrand [xnrand@notlogged] has joined #minecrafthelp
#4754 [18:45] <mattym> ??> Rawstrus_ av/avast
#4755 [18:45] <Absol> Rawstrus_: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#4756 [18:45] <mattym> Rawstrus_, If you need a new Antivirus use Avast ^
#4757 [18:45] * RealCurry [RealCurry@notlogged] has joined #minecrafthelp
#4758 [18:45] <RealCurry> HI
#4759 [18:45] <RealCurry> I need help
#4760 [18:46] <Rawstrus_> cheers
#4761 [18:46] <mcpcfanc> RealCurry, please be more specific.
#4762 [18:46] <RealCurry> Oh yeah sorry
#4763 [18:46] <RealCurry> I have damage indicators and Optifine for Forge
#4764 [18:46] <RealCurry> And minecraft keeps crashing
#4765 [18:46] <mattym> ??> RealCurry mods
#4766 [18:46] <Absol> RealCurry: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4767 [18:46] <Absol> RealCurry: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#4768 [18:46] <RealCurry> Whats the site to show the link?
#4769 [18:47] * Sammyvsparks [Sammyvsparks@notlogged] has quit. (Quit: Leaving)
#4770 [18:47] * Maracas_ [Maracas_@notlogged] has joined #minecrafthelp
#4771 [18:47] <RealCurry> No, it's been working for a while, it might not be the mods
#4772 [18:47] <Maracas_> Holaaa
#4773 [18:47] <Maracas_> Necesito ayuda
#4774 [18:47] <webrosc> RealCurry, doews it crash without any mods?
#4775 [18:47] <RealCurry> no
#4776 [18:47] <Maracas_> mi minecraft no anda
#4777 [18:47] <webrosc> then its the mods
#4778 [18:48] * Noah [Noah@notlogged] has joined #minecrafthelp
#4779 [18:48] <RealCurry> O
#4780 [18:48] <Maracas_> Mi minecraft no anda
#4781 [18:48] <RealCurry> I JUST WANTED TO PLAY WITH DAMAGE INDICATORS
#4782 [18:48] <webrosc> ??> Maracas_ land/pt
#4783 [18:48] <webrosc> ??> Maracas_ lang/pt
#4784 [18:48] <RealCurry> FUCK OFF BITCHESGO SUCK MY DICK
#4785 [18:48] * AuBot kicked RealCurry from #minecrafthelp (Reason: ealCurry :Please keep it civil.)
#4786 [18:48] <Absol> Maracas_: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#4787 [18:48] <mattym> ??> Maracas_ lang/es
#4788 [18:48] <Absol> Maracas_: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#4789 [18:48] * Hamza2705 [Hamza2705@notlogged] has joined #minecrafthelp
#4790 [18:48] <Maracas_> ok
#4791 [18:48] <Hamza2705> its me again about account hack
#4792 [18:48] * webrosc wasn't sure which lang to use
#4792 [18:49] * Noah [Noah@notlogged] has quit. (Client Quit)
#4793 [18:49] * Noah [Noah@notlogged] has joined #minecrafthelp
#4794 [18:49] <Maracas_> I need help with mi minecraft
#4795 [18:49] <Hamza2705> am i allowed to know the email for this name
#4796 [18:49] <Hamza2705> PoweRange
#4797 [18:49] <mattym> webrosc, I always just punch in into google translate and let it tell me
#4798 [18:49] <Rawstrus_> How strange, my fps seems to double when I enable fancy graphics... that should be the other way round haha
#4799 [18:49] <Maracas_> No run, now install the windows 10
#4800 [18:49] <Hamza2705> help
#4801 [18:49] <mattym> Hamza2705, No, fill out the form you were told to
#4802 [18:49] <webrosc> mattym, i do too, but i was being lazy
#4803 [18:49] <Hamza2705> mom is sleeping
#4804 [18:49] <Hamza2705> dont know where her card is
#4805 [18:50] <Hamza2705> i just need his email for now
#4806 [18:50] <Hamza2705> PoweRange
#4807 [18:50] <Maracas_> Help pls mi minecraft no run:[
#4808 [18:50] <mattym> Rawstrus_, Depends on what your hardware can handle
#4809 [18:50] <Maracas_> Is for the windows 10
#4810 [18:50] <webrosc> Hamza2705, then wait till morning
#4811 [18:50] <mattym> Hamza2705, They will not give out a users email, even if they stole your account
#4812 [18:50] * Hamza2705 [Hamza2705@notlogged] has quit. (Client Quit)
#4813 [18:50] <mcpcfanc> Hamza2705, your mom may be able to view previous transactions. So you might get caught.
#4814 [18:50] <webrosc> Hamza2705, we don't have access to account info, we can just read info from the api like everyone else which says your old name was changed to that new one
#4815 [18:50] <Noah> I just downloaded mine craft on windows laptop. I got an error code 5. Help me please
#4816 [18:51] <Maracas_> Help me:c
#4817 [18:51] <webrosc> Maracas_, do you have a dxdiag log?
#4818 [18:51] <Maracas_> yes
#4819 [18:51] * Andresgaymer [Andresgaymer@notlogged] has joined #minecrafthelp
#4820 [18:51] <webrosc> Maracas_, can you post the link to it please
#4821 [18:51] <Extreme> Noah: Come here on the computer you're having the issue with.
#4822 [18:51] <Maracas_> here?
#4823 [18:51] <mattym> Maracas_, Yes
#4824 [18:51] <Maracas_> http://paste.ubuntu.com/12025857/
#4825 [18:51] <Maracas_> this?
#4826 [18:52] <mcpcfanc> Noah, try reinstalling the game.
#4827 [18:52] <Maracas_> :D
#4828 [18:52] <webrosc> Maracas_, Your computer is too old for windows 10
#4829 [18:52] <Maracas_> what:C
#4830 [18:52] <Maracas_> but
#4831 [18:53] <mattym> Maracas_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4832 [18:53] <webrosc> if you want to play minecraft on that computer (not sure it will run at all though) you need windows 7 or earlier
#4833 [18:53] <Maracas_> I can not return to play minecraft?
#4834 [18:53] <Maracas_> that bad! :c
#4835 [18:53] <Maracas_> I hase other computer
#4836 [18:53] <mcpcfanc> webrosc, will an AMD or Intel processor (not GPU) deliver more FPS
#4837 [18:53] <Maracas_> has
#4838 [18:54] <mattym> mcpcfanc, CPU has little to do with that
#4839 [18:54] <webrosc> mcpcfanc, how do you mean?
#4840 [18:54] <Maracas_> same play in the other
#4841 [18:54] <mcpcfanc> Nvm
#4842 [18:55] * Rawstrus_ [Rawstrus_@notlogged] has quit. (Quit: Web client closed)
#4843 [18:55] <Maracas_> ok thanks
#4844 [18:55] <Maracas_> bye :l
#4845 [18:56] * Maracas_ [Maracas_@notlogged] has quit. (Quit: Web client closed)
#4846 [18:56] * naruto [naruto@notlogged] has quit. (Quit: Web client closed)
#4847 [18:58] * Brey [Brey@notlogged] has joined #minecrafthelp
#4848 [18:59] <Brey> Hello i wanna buy MC but i have maestro .I come from belgium
#4849 [19:00] <mcpcfanc> Brey, do you have a gift code in your local store?
#4850 [19:00] * Noah [Noah@notlogged] has quit. (Ping timeout: 204 seconds)
#4851 [19:00] * lucas [lucas@notlogged] has joined #minecrafthelp
#4852 [19:00] <mattym> Brey, If you cant make the purchase, you may need to call your credit card provider and make sure you can make an International transaction
#4853 [19:00] <webrosc> Brey, if the system won't accept your card maybe ask a parent/family member to pay for you and pay them back?
#4854 [19:00] <Brey> What do you mean?
#4855 [19:01] <Brey> nORMALY i can make international
#4856 [19:01] <Brey> parents wont do it
#4857 [19:01] <mattym> Brey, Its worht a try to call and ask the cardholder
#4858 [19:02] <mattym> card provider*
#4859 [19:02] <Brey> lol :P
#4860 [19:02] <webrosc> i only suggested that as i wasn't sure if maestro was a valid payment method on the site
#4861 [19:03] <mattym> Brey, Its it considered a Pre-Paid card?
#4862 [19:03] <Brey> What for a gift card do i need?
#4863 [19:03] <webrosc> you can buy gift cards in many game shops
#4864 [19:03] * orthoplex64 [orthoplex64@notlogged] has quit. (Ping timeout: 206 seconds)
#4865 [19:04] <Brey> I dnt know that?
#4866 [19:04] <Brey> And why isnt maestro a payment method ? a lot people got it an they cnt buy mc :O
#4867 [19:04] * Mrcheeseburger84 [Mrcheeseburger84@notlogged] has quit. (Quit: Web client closed)
#4868 [19:04] <Brey> MC cards?
#4869 [19:05] * Zyferus [Zyferus@notlogged] has quit. (Read error: Connection reset by peer)
#4870 [19:05] <mattym> Brey, And Minecraft Card, is a card with a redemption code for the game on it, some Video Game stores sell thehm
#4871 [19:05] <webrosc> Brey, https://minecraft.net/prepaid will list if you can buy a prepaid card instore
#4872 [19:06] <Brey> But are the cards FROM mc ?
#4873 [19:06] <webrosc> they are official yes
#4874 [19:06] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#4875 [19:07] <Brey> Really never saw them?
#4876 [19:07] <mcpcfanc> ??> win/dxdiag
#4877 [19:07] <webrosc> buy try calling your bank and checking if they are blocking the payment, they may think its not like normal as Mojang are based in Sweden
#4878 [19:07] <mattym> Brey, Are any of the stores listed here located in your country? https://minecraft.net/prepaid
#4879 [19:08] <webrosc> mcpcfanc, to see it yourself do ??< win/dxdiag
#4880 [19:08] <Brey> Yeah but i can online banking i became somthing to put my card in for online payments
#4881 [19:09] * federal_elk [federal_elk@notlogged] has joined #minecrafthelp
#4882 [19:10] <Brey> Yeah if got store here
#4883 [19:10] <mcpcfanc> ??< mcpcfanc bot
#4884 [19:10] <mcpcfanc> ??< bot
#4885 [19:10] <mcpcfanc> ??< win/dxdiag
#4886 [19:10] <mattym> Brey, Then if the card wont work for the online payment, consider going to one of the stores to get the card
#4887 [19:11] <federal_elk> Hey, I need a bit of help. Basically, both the launcher and the website aren't letting me log in, and now it's saying one of my accounts doesn't exist.
#4888 [19:11] <webrosc> federal_elk, did you fail to login a few times?
#4889 [19:11] <mattym> ??> federal_elk login/throttle
#4890 [19:11] <Absol> federal_elk: Your login is being throttled, which will prevent you from logging in.
#4891 [19:11] <Absol> federal_elk: You will have to wait 3 hours without logging in for it to reset.
#4892 [19:11] <Brey> But i pay more for the card isn it?
#4893 [19:11] <webrosc> Brey, nope same price
#4894 [19:11] <webrosc> well it should be the same price
#4895 [19:12] <federal_elk> I have my password written down, so i think i got the password right.
#4896 [19:12] <mattym> federal_elk, You were likely throttled, there are a few things that can cause it
#4897 [19:12] <mattym> federal_elk, Wait 3 hours without a login attempt, then try again
#4898 [19:12] <mattym> federal_elk, If after that you still have an issue, come back here
#4899 [19:12] <Brey> ok thnx than i need to wait 15 days ....
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#4901 [19:13] * mack_ [mack_@notlogged] has joined #minecrafthelp
#4902 [19:13] <federal_elk> Okay, thank you. I'll make sure to come back if there are any more issues
#4903 [19:13] <Brey> see ya
#4904 [19:13] * Brey [Brey@notlogged] has quit. (Quit: Web client closed)
#4905 [19:13] * federal_elk [federal_elk@notlogged] has quit. (Client Quit)
#4906 [19:14] * MasterHydra [MasterHydra@notlogged] has joined #minecrafthelp
#4907 [19:14] <Ehello> Hello guys! I need help with trying to download my Minecraft Windows 10 BETA Edition. I've redeemed the code, yet I can't find any installation.
#4908 [19:14] <romey> Geezz funk that minecraft for windows 10 is absolutly revolting
#4909 [19:14] <mack_> Hey, I have a problem with a mod of mine that I'm trying to install: Botania. Whenever I try to install it, this comes up: java.lang.NoClassDefFoundError: baubles/common/Config
#4910 [19:14] <mattym> Ehello, On the Windows Store, are you logged into the account/email you redeemed on
#4911 [19:14] <webrosc> ??> mack_ mods
#4912 [19:14] <Absol> mack_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4913 [19:14] <Absol> mack_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#4914 [19:14] <mack_> Ok. See ya!
#4915 [19:14] * mack_ [mack_@notlogged] has quit. (Client Quit)
#4916 [19:15] <Ehello> mattym, Yes, I'm logged into my account. The product doesn't appear under my "Recent purchases/Purchase,s."
#4917 [19:15] <romey> thanks for the help and minecraft for windows 10 is a downgrade
#4918 [19:15] <Ehello> Purchases*
#4919 [19:15] <Ehello> Purchases*
#4920 [19:15] * lucas [lucas@notlogged] has left #minecrafthelp
#4921 [19:15] <romey> don't do it
#4922 [19:15] * romey [romey@notlogged] has quit. (Quit: Web client closed)
#4923 [19:15] <mattym> romey, If you bothered to read the info on it
#4924 [19:16] <mattym> nvm
#4925 [19:16] <mattym> Ehello, Are you sure you are logged into the correct account?
#4926 [19:16] * Michael_ [Michael_@notlogged] has joined #minecrafthelp
#4927 [19:16] <MasterHydra> I cant run My Minecraft, it says Pixel format not accelerated and my all drivers are installed, can someone help?
#4928 [19:16] <mattym> MasterHydra, Do you have the link to your dxdiag report? If so please post it in the chat.
#4929 [19:17] <Ehello> Yes, I'm positive.
#4930 [19:17] <MasterHydra> http://paste.ubuntu.com/12026027/
#4931 [19:17] <mattym> Ehello, Can you try logging out of the Store, then back in
#4932 [19:17] <webrosc> MasterHydra, try again but wirt the whole log
#4933 [19:17] <webrosc> s/wirt/with
#4934 [19:17] <ExtremeBot> webrosc meant to say: MasterHydra, try again but with the whole log
#4935 [19:17] <mattym> MasterHydra, That report is incomplete, copy the full log ^
#4936 [19:17] <MasterHydra> Oh, ok
#4937 [19:18] <Michael_> i need help with minecraft forge when i load it for 1.7.10 it would crash and the problem would be this java.lang.Noclassdefounderror: how do i fix it?
#4938 [19:19] <mattym> ??> Michael_ mods
#4939 [19:19] <Absol> Michael_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4940 [19:19] <Absol> Michael_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#4941 [19:19] <MasterHydra> http://paste.ubuntu.com/12026077/
#4942 [19:19] <mattym> MasterHydra, Still the same
#4943 [19:19] <webrosc> MasterHydra, nope, still not a full log
#4944 [19:19] <MasterHydra> Umm, all the notepad?
#4945 [19:19] <mattym> MasterHydra, Make sure you scroll down in the report file and copy it all
#4946 [19:19] <MasterHydra> Oh
#4947 [19:19] <webrosc> MasterHydra, its gonna be like 1000 lines long
#4948 [19:20] <MasterHydra> http://paste.ubuntu.com/12026086/
#4949 [19:20] <Ehello> Mattym, Yes I did that, still no luck.
#4950 [19:20] <Michael_> mmmmm but i dont think the problem has to do with mods but if you say so i will make sure to check
#4951 [19:20] <mattym> Ehello, When you go to the Minecraft entry, what does it say
#4952 [19:21] <Ehello> mattym, It says that I need to purchase it.
#4953 [19:22] <webrosc> MasterHydra, Your gpu isn't supported in windows 8, you need to revert back to windows 7
#4954 [19:22] <mattym> Ehello, That means you are not on the account you redeemd it to, did you complete the redemption?
#4955 [19:22] <webrosc> MasterHydra, but then it may not run minecraft 1.7.4 and higher
#4956 [19:22] <MasterHydra> Oh :/
#4957 [19:22] <Ehello> mattym, Yes, I did. Under my Mojang account, it says that I've claimed the product.
#4958 [19:23] <webrosc> ??> MasterHydra gpu/intel/ig4
#4959 [19:23] <Absol> MasterHydra: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#4960 [19:23] <Absol> MasterHydra: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#4961 [19:23] <webrosc> MasterHydra, you may find that issue &&
#4962 [19:23] <webrosc> ^^
#4963 [19:23] <mattym> Ehello, If you click the redeem button on the Mojang site, what does it say
#4964 [19:23] <MasterHydra> Ok, thanks
#4965 [19:24] <Ehello> mattym, It seems that I did sign into the wrong account, after all.. Thank you for help!!
#4966 [19:24] <webrosc> Ehello, common issue at moment, thats why we ask ;)
#4967 [19:25] * Ehello [Ehello@notlogged] has quit. (Quit: Web client closed)
#4968 [19:25] <MasterHydra> so i cant play better versions than 1.7.4?
#4969 [19:25] <webrosc> MasterHydra, possibly
#4970 [19:25] <mattym> MasterHydra, 1.7.2
#4971 [19:25] <webrosc> that GPU is known to have that issue
#4972 [19:26] <webrosc> time for a new laptop ;)
#4973 [19:26] <MasterHydra> yeah :|
#4974 [19:28] <MasterHydra> i have played 1.8 version before i installed win8 tho
#4975 [19:28] * luckasgamesplay [luckasgamesplay@notlogged] has joined #minecrafthelp
#4976 [19:28] <webrosc> on that laptop?
#4977 [19:28] <MasterHydra> yea
#4978 [19:28] <mattym> MasterHydra, Like we said its a possible issue on that hardware
#4979 [19:29] * luckasgamesplay [luckasgamesplay@notlogged] has quit. (Client Quit)
#4980 [19:29] <webrosc> many people with your GPU get this issue http://hopper.minecraft.net/help/references/intel-4-series-chipsets/
#4981 [19:29] * redphill [redphill@notlogged] has quit. (Ping timeout: 204 seconds)
#4982 [19:29] <webrosc> so you got lucky then
#4983 [19:29] * techno156 [techno156@notlogged] has joined #minecrafthelp
#4984 [19:30] * BaconBird1 [BaconBird1@notlogged] has joined #minecrafthelp
#4985 [19:31] <MasterHydra> Ok thx guys
#4986 [19:31] <MasterHydra> Bye
#4987 [19:31] * MasterHydra [MasterHydra@notlogged] has quit. (Quit: Web client closed)
#4988 [19:33] * Aodan [Aodan@notlogged] has joined #minecrafthelp
#4989 [19:33] <Aodan> Hello?
#4990 [19:33] <mattym> Hello Aodan
#4991 [19:33] <Aodan> I recently reset my windows 10, delete the OS and installed Windows 8.1
#4992 [19:34] <Aodan> I cant play minecraft anymore
#4993 [19:34] <mattym> Aodan, What happens when you try?
#4994 [19:34] <Aodan> I updated my graphics drivers
#4995 [19:34] <mattym> Aodan, Do you have the link to your dxdiag report? If so please post it in the chat.
#4996 [19:34] <Aodan> it loads normally, but before the game window opens it goes to a crash report
#4997 [19:34] <Aodan> dxdiag?
#4998 [19:34] * mcpcfanc [mcpcfanc@notlogged] has quit. (Ping timeout: 204 seconds)
#4999 [19:34] <Aodan> is that the crash report?
#5000 [19:34] <mattym> ??> Aodan launcher/crash-log
#5001 [19:34] <Absol> Aodan: We need to see your crash log, which appears after a crash.
#5002 [19:35] <Absol> Aodan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#5003 [19:35] * Clock [Clock@notlogged] has quit. (Ping timeout: 378 seconds)
#5004 [19:35] <Aodan> http://paste.ubuntu.com/12026178/
#5005 [19:35] <Aodan> This here?
#5006 [19:35] <mattym> Aodan, Yes
#5007 [19:35] <Aodan> ok
#5008 [19:35] <mattym> ??> Aodan win/dxdiag
#5009 [19:36] <Absol> Aodan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5010 [19:36] <mattym> Aodan, Follow the instructions form Absol
#5011 [19:36] <Aodan> Absol I already have
#5012 [19:36] <Aodan> I updated my drivers, still doesn't work
#5013 [19:36] <mattym> Aodan, Then do you have the link for the dxdiag?
#5014 [19:36] <Aodan> http://paste.ubuntu.com/12026178/
#5015 [19:36] <mattym> Aodan, Not that, the one the instructions in the link from Absol tell you to make
#5016 [19:37] <Aodan> http://paste.ubuntu.com/12026189/
#5017 [19:37] <Aodan> is this fine?
#5018 [19:38] <mattym> Aodan, Yes, one moment
#5019 [19:38] <Aodan> I copy pasted the text in the dxdiag
#5020 [19:38] <BaconBird1> http://paste.ubuntu.com/12026122/ I just got minecraft for PC, and every time i try to play it, it said i need to update my graphic drivers, then i followed some instructions, needed to send you the crash report, and now im here, so can you help?
#5021 [19:39] <webrosc> BaconBird1, Your GPU is not supported in windows 8, revert back to what came with the computer
#5022 [19:39] <mattym> BaconBird1, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 8.1, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#5023 [19:39] * mattym got ninjad
#5023 [19:39] <webrosc> but saying that the CPU and possibly the GPU are too low spec to run the game well of if at all
#5024 [19:39] <webrosc> mattym, os is 8.1 too :P
#5025 [19:40] <mattym> Aodan, Download and Install the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
#5026 [19:40] <mattym> webrosc, I changed the wrong number...
#5027 [19:40] <Aodan> ok
#5028 [19:41] <Aodan> it might take a while because my wifi has been incredibly slow recently
#5029 [19:41] <mattym> Aodan, Take your time, let us know if it doesnt work
#5030 [19:41] <Aodan> 2 hours
#5031 [19:42] * AciDicUltraTony [AciDicUltraTony@notlogged] has joined #minecrafthelp
#5032 [19:42] <AciDicUltraTony> hi
#5033 [19:42] <AciDicUltraTony> any1 here?
#5034 [19:42] <mattym> Yup
#5035 [19:42] <AciDicUltraTony> hi
#5036 [19:42] <AciDicUltraTony> can u help me?
#5037 [19:42] <webrosc> AciDicUltraTony, nope, we are all in your mind
#5038 [19:42] <AciDicUltraTony> lmao
#5039 [19:42] <mattym> AciDicUltraTony, Can you explain the problem you are having?
#5040 [19:42] <webrosc> help with what :)
#5041 [19:43] <AciDicUltraTony> i need help with windows 10 minecraft
#5042 [19:43] * cestislife would like to point out we're not mind reading wizards
#5042 [19:43] <cestislife> Please be specific
#5043 [19:43] <AciDicUltraTony> it keeps crashing
#5044 [19:43] <webrosc> AciDicUltraTony, windows 10 edition?
#5045 [19:43] <mattym> AciDicUltraTony, Regular Minecraft on Windows 10 or ^
#5046 [19:43] <webrosc> or normal minecraft on windows 10?
#5047 [19:43] <AciDicUltraTony> yep
#5048 [19:43] <AciDicUltraTony> full version
#5049 [19:43] <AciDicUltraTony> normal minecraft
#5050 [19:43] <mattym> AciDicUltraTony, Sorry which one?
#5051 [19:43] <mattym> ok
#5052 [19:44] <AciDicUltraTony> paid 27$
#5053 [19:44] <mattym> ??> AciDicUltraTony launcher/crash-log
#5054 [19:44] <Absol> AciDicUltraTony: We need to see your crash log, which appears after a crash.
#5055 [19:44] <Absol> AciDicUltraTony: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#5056 [19:44] * webrosc guesses gpu issue
#5056 [19:44] <AciDicUltraTony> okayill do it
#5057 [19:44] <AciDicUltraTony> brb
#5058 [19:44] * webrosc prepares not supported drivers message
#5058 [19:44] * webrosc hopes to be prooved wrong
#5058 [19:46] <AciDicUltraTony> http://paste.ubuntu.com/12026253/
#5059 [19:46] * grandma [grandma@notlogged] has joined #minecrafthelp
#5060 [19:46] <AciDicUltraTony> i did it
#5061 [19:46] <AciDicUltraTony> http://paste.ubuntu.com/12026253/
#5062 [19:46] <mattym> webrosc, fire away
#5063 [19:46] <AciDicUltraTony> http://paste.ubuntu.com/12026253/
#5064 [19:46] <webrosc> Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#5065 [19:46] * webrosc is sad for predicting that
#5065 [19:46] <AciDicUltraTony> i want to downgrade to windows 10
#5066 [19:47] <AciDicUltraTony> to window 7 i mean
#5067 [19:47] <Aodan> Did you perform a clean reset?
#5068 [19:47] <mattym> AciDicUltraTony, Check the instructions here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#5069 [19:47] <AciDicUltraTony> okay
#5070 [19:47] <AciDicUltraTony> how u perform clean?
#5071 [19:47] <mattym> AciDicUltraTony, Try the instructions in the site i sent
#5072 [19:47] <webrosc> AciDicUltraTony, you upgraded to 10, rather than wiped pc first?
#5073 [19:47] * xillroxas [xillroxas@notlogged] has joined #minecrafthelp
#5074 [19:48] <xillroxas> I have purchased the game and it is not downloading onto my pc
#5075 [19:48] * JoshuaAFF [JoshuaAFF@notlogged] has joined #minecrafthelp
#5076 [19:49] <mattym> xillroxas, Will it not download from the website, or is the launcher having a problem download the rest of the game?
#5077 [19:49] <JoshuaAFF> http://paste.ubuntu.com/12026261/
#5078 [19:49] <mattym> JoshuaAFF, One moment
#5079 [19:49] <xillroxas> It is the launcher
#5080 [19:50] * grandma_ [grandma_@notlogged] has joined #minecrafthelp
#5081 [19:50] <mattym> JoshuaAFF, Try this, Download and Install the file from this page http://www.geforce.com/drivers/results/82465
#5082 [19:51] * _AllanTW [_AllanTW@notlogged] has joined #minecrafthelp
#5083 [19:51] <mattym> JoshuaAFF, IF it doesnt work let me know
#5084 [19:51] * RealCurry [RealCurry@notlogged] has joined #minecrafthelp
#5085 [19:51] <mattym> xillroxas, What does it tell you?
#5086 [19:51] * _AllanTW [_AllanTW@notlogged] has quit. (Client Quit)
#5087 [19:51] * AciDicUltraTony [AciDicUltraTony@notlogged] has quit. (Ping timeout: 204 seconds)
#5088 [19:51] <JoshuaAFF> meu dxdiag nao esta funcionando
#5089 [19:51] <RealCurry> Hey it's me again.
#5090 [19:51] <RealCurry> I tryed to play Minecraft with forge without ANY mods.
#5091 [19:51] <JoshuaAFF> meu dxdiag não está funcionando
#5092 [19:51] <RealCurry> Still doesn't work.
#5093 [19:51] <mattym> RealCurry, Forge is still a mod
#5094 [19:51] <xillroxas> mattym It says there was a core error :/
#5095 [19:52] <RealCurry> Ik, but what am I supposed to do?
#5096 [19:52] <JoshuaAFF> ola???
#5097 [19:52] <mattym> ??> xillroxas launcher/crash-log
#5098 [19:52] <Absol> xillroxas: We need to see your crash log, which appears after a crash.
#5099 [19:52] <Absol> xillroxas: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#5100 [19:52] <mattym> JoshuaAFF, Try this, Download and Install the file from this page http://www.geforce.com/drivers/results/82465
#5101 [19:52] <JoshuaAFF> ola??
#5102 [19:52] <mattym> RealCurry, Uninstall all the mods
#5103 [19:53] <JoshuaAFF> ola?
#5104 [19:53] <RealCurry> Which mods?
#5105 [19:53] <webrosc> RealCurry, ALL
#5106 [19:53] <RealCurry> Where do I find thosse.
#5107 [19:53] <mattym> ??> RealCurry win/reinst
#5108 [19:53] <Absol> RealCurry: You may need to reinstall the locally installed files that Minecraft puts into place.
#5109 [19:53] <Absol> RealCurry: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#5110 [19:53] <mattym> RealCurry, Follow the instructions from Absol
#5111 [19:53] <webrosc> RealCurry, but as i said earlier, if it doesn't crash unmodded the its the mods at fault
#5112 [19:54] <RealCurry> http://paste.ubuntu.com/12026296/
#5113 [19:54] <RealCurry> HMM
#5114 [19:54] <webrosc> RealCurry, thats a modded crash report
#5115 [19:54] <webrosc> see...Is Modded: Definitely; Client brand changed to 'fml,forge'
#5116 [19:54] <RealCurry> What do I do to make forge work?
#5117 [19:55] * JoshuaAFF [JoshuaAFF@notlogged] has quit. (Quit: Web client closed)
#5118 [19:55] <RealCurry> I do what absol said?
#5119 [19:55] <xillroxas> JashuaAFF NVIDIA installer could not be installed
#5120 [19:55] <RealCurry> Delete win32?
#5121 [19:55] <webrosc> RealCurry, honestly looking at that report, your GPU maybe just too old
#5122 [19:55] <RealCurry> It was working yesterday!
#5123 [19:56] <webrosc> RealCurry, do what absol said, and if it crashed then give us the crash report
#5124 [19:56] <webrosc> do not install any mods though
#5125 [19:56] <RealCurry> It works without forge'
#5126 [19:56] <webrosc> we need an unmodded crash report
#5127 [19:57] <RealCurry> k ill brb
#5128 [19:57] <webrosc> then forge is the issue, not minecraft
#5129 [19:57] <RealCurry> Yeah but what I'm asking is How do I make forge work?
#5130 [19:57] * BaconBird1 [BaconBird1@notlogged] has quit. (Ping timeout: 204 seconds)
#5131 [19:57] <webrosc> we don't do mod support here
#5132 [19:57] <mattym> xillroxas, I still need your crash report, please only follow the directions that have your name on therm
#5133 [19:57] <webrosc> ask on the forums, there is a modded support section there
#5134 [19:58] * RENAN2003 [RENAN2003@notlogged] has joined #minecrafthelp
#5135 [19:58] * dopey [dopey@notlogged] has joined #minecrafthelp
#5136 [19:58] <webrosc> RealCurry, ^^
#5137 [19:58] <RealCurry> mojang forums?
#5138 [19:58] * Athena_Minerva [Athena_Minerva@notlogged] has joined #minecrafthelp
#5139 [19:58] <grandma_> cant sign in to my account please help
#5140 [19:58] <RealCurry> LOL GRANDMA IS THAT YOU
#5141 [19:58] <xillroxas> Hi there can someone tell me what his means: [10:30:40] [Client thread/INFO]: Setting user: xillroxas [10:30:40] [Client thread/INFO]: (Session ID is token:181f999a2e9649d791d6c4173d413d4c:dc1bc8bcfa564984be1b8a7f5b17a0c0) [10:30:43] [Client thread/INFO]: LWJGL Version: 2.9.4 [10:30:43] [Client thread/INFO]: Reloading ResourceManager: Default [10:30:44] [Sound Library Loader/INFO]: Starting up SoundSystem... [10:30:45] [Threa
#5142 [19:58] <webrosc> RealCurry, http://www.minecraftforum.net/forums/support/modded-client-support
#5143 [19:58] <RENAN2003> OI
#5144 [19:58] <RealCurry> Oh thanks
#5145 [19:59] <webrosc> ??> xillroxas paste
#5146 [19:59] <Absol> xillroxas: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#5147 [19:59] <xillroxas> A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x27683e88, pid=5008, tid=1124 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 ) # Problematic frame: # C [ig4dev32.dll+0x3e88] # # Failed to write core dump. Minidumps are not enabled by default on clien
#5148 [19:59] <Athena_Minerva> Hi, tried to launch mods in technic and they did not work. They were working earlier. Switched to go play vanilla minecraft and it crashed, saying my drivers are out of date. However i updated them yesterday. Here is my report http://paste.ubuntu.com/12026326/
#5149 [19:59] <grandma_> no never been here before but need help
#5150 [19:59] <RealCurry> So I just make a new thread on there?
#5151 [19:59] <webrosc> xillroxas, see http://hopper.minecraft.net/help/references/intel-4-series-chipsets/
#5152 [19:59] <webrosc> grandma_, why can't you login? did you fail to login multiple times?
#5153 [20:00] * Fousey [Fousey@notlogged] has joined #minecrafthelp
#5154 [20:00] <webrosc> RealCurry, yes
#5155 [20:00] * banananana [banananana@notlogged] has joined #minecrafthelp
#5156 [20:00] <RealCurry> okay thanks ill brb
#5157 [20:00] <webrosc> then wait for someone to reply
#5158 [20:00] <RealCurry> And i still delete my fails in my .minecraft folder right?
#5159 [20:00] * Fousey [Fousey@notlogged] has quit. (Client Quit)
#5160 [20:00] <RealCurry> files*
#5161 [20:00] <banananana> Hey guys, When I click "Play" on the launcher screen it says "downloading" and it never loads. I'm on mac os x yosimte
#5162 [20:00] <grandma_> yes but no email addres to request change password
#5163 [20:00] * dopey [dopey@notlogged] has quit. (Client Quit)
#5164 [20:01] <banananana> help ;-;
#5165 [20:01] <xillroxas> webrosc does that mean I can't play it at all
#5166 [20:01] <mattym> banananana, Do you have the latest java 1.8 installed on your Mac?
#5167 [20:01] <webrosc> grandma_, if you can't access your email for a reset you will have to contact Mojang with your transaction ID as proof of ownership
#5168 [20:01] <webrosc> ??> grandma_ mojang/email
#5169 [20:01] <Absol> grandma_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#5170 [20:01] <Absol> grandma_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#5171 [20:01] <banananana> Where do I check if I have the latest jave installed? ;-;
#5172 [20:01] <grandma_> done that 3 weeks ago no reply
#5173 [20:01] <mattym> ??> banananana java/1.8
#5174 [20:02] <Absol> banananana: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#5175 [20:02] <webrosc> xillroxas, you can play 1.7.2 on that computer
#5176 [20:02] <banananana> lol
#5177 [20:02] <mattym> banananana, Go to the link Absol posted
#5178 [20:02] <mattym> banananana, And download java for OSX and try to install it
#5179 [20:02] <RealCurry> I was here a few months ago and I had to update my driver and it works BUT STUPID FORGE
#5180 [20:02] <banananana> got it
#5181 [20:02] <xillroxas> ok thankyou where do I find that version
#5182 [20:02] <mattym> banananana, Once its installed, or says already installed, let me know
#5183 [20:03] <banananana> That's if the page ever loads lol
#5184 [20:03] <RealCurry> I just deleted a gigabyte worth of minecraft
#5185 [20:03] * banananana [banananana@notlogged] has quit. (Client Quit)
#5186 [20:04] <mattym> banananana, If the page is not loading, then your issue may be
#5187 [20:04] <mattym> bvn
#5188 [20:04] <mattym> nvm
#5189 [20:04] * banananana [banananana@notlogged] has joined #minecrafthelp
#5190 [20:04] <banananana> Now the page isn't loading ;-;
#5191 [20:04] <mattym> banananana, If the page is not loading, then your issue may be that your connection isnt letting the launcher download all the files
#5192 [20:04] <webrosc> banananana, do you know what your connection speed is?
#5193 [20:04] <banananana> It usually works but idk
#5194 [20:04] <Athena_Minerva> hello?
#5195 [20:05] <mattym> banananana, Are you on wifi? if so, can you connect with an ethernet cable
#5196 [20:05] <mattym> ??> Athena_Minerva mods
#5197 [20:05] <grandma_> thanks anyway still no help
#5198 [20:05] <Absol> Athena_Minerva: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#5199 [20:05] <Absol> Athena_Minerva: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#5200 [20:05] <banananana> I dont have access to one rn
#5201 [20:05] <Athena_Minerva> What do you mean? What mods am i trying to launch?
#5202 [20:05] <mattym> Athena_Minerva, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#5203 [20:05] <Athena_Minerva> Okay
#5204 [20:05] <RealCurry> :OOO
#5205 [20:06] * Athena_Minerva [Athena_Minerva@notlogged] has quit. (Quit: Web client closed)
#5206 [20:06] <mattym> banananana, Your connection speed may be to slow for the game to download the files, if you are having issues with the other site, and seemed to get d/c'ed here
#5207 [20:06] <RealCurry> II got windows 16
#5208 [20:06] * xillroxas [xillroxas@notlogged] has quit. (Quit: Web client closed)
#5209 [20:06] <RealCurry> jk i got vista
#5210 [20:06] <banananana> Can you send the link to the java thing again please?
#5211 [20:07] * bernardobia123 [bernardobia123@notlogged] has joined #minecrafthelp
#5212 [20:07] <RealCurry> www.java.com/downloads
#5213 [20:07] <mattym> ??> banananana java/1.8
#5214 [20:07] <webrosc> RealCurry, please keep chat to a minimum while help is being given
#5215 [20:07] <Absol> banananana: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#5216 [20:07] * bernardobia123 [bernardobia123@notlogged] has quit. (Client Quit)
#5217 [20:07] <RealCurry> woops sorry http://www.java.com/en/download/chrome.jsp
#5218 [20:07] <webrosc> RealCurry, there is not much we can do for you as your issue is mod related
#5219 [20:07] <mattym> RealCurry, Please dont give out bad info
#5220 [20:07] <RealCurry> well i was trying to help
#5221 [20:08] * banananana [banananana@notlogged] has joined #minecrafthelp
#5222 [20:08] <banananana> I reset my wifi hopefully it works now. So how bout that link to the java thingy?
#5223 [20:08] <mattym> ??> banananana java/1.8
#5224 [20:08] <Absol> banananana: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#5225 [20:09] <banananana> thanks Absol
#5226 [20:09] <banananana> does it matter what file size I pick?
#5227 [20:09] <banananana> on thee website to download?
#5228 [20:09] <mattym> banananana, On a mac you should be using the file that ends in .dmg
#5229 [20:10] <banananana> oh thanks
#5230 [20:10] <mattym> banananana, Like i said, once that either installs or tells you its already installed, let me know
#5231 [20:11] <banananana> right
#5232 [20:11] * grandma_ [grandma_@notlogged] has quit. (Quit: Web client closed)
#5233 [20:11] * grandma [grandma@notlogged] has quit. (Quit: Web client closed)
#5234 [20:11] <banananana> rn It's deciding how many minutes it wants to take to open XD
#5235 [20:12] * externol [externol@notlogged] has joined #minecrafthelp
#5236 [20:12] * externol [externol@notlogged] has joined #minecrafthelp
#5237 [20:13] * externol [externol@notlogged] has left #minecrafthelp
#5238 [20:13] <RealCurry> FUKFUKFUKFUKFUKFUKFUK
#5239 [20:14] * SkilLxHD [SkilLxHD@notlogged] has joined #minecrafthelp
#5240 [20:14] <banananana> It keeps saying :"Opening in 10, 9, 8, 3, 6, 2, 7' lol
#5241 [20:14] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#5242 [20:14] <banananana> It finished mattym
#5243 [20:14] <mattym> banananana, So it installed?
#5244 [20:14] <banananana> hurro
#5245 [20:14] <banananana> yes it did
#5246 [20:15] <SkilLxHD> http://paste.ubuntu.com/12026421/
#5247 [20:15] <SkilLxHD> guys my mc crash every time when i start it
#5248 [20:15] <mattym> banananana, Ok open the Minecraft launcher, and find the Edit Profile button
#5249 [20:15] <mattym> SkilLxHD, One moment
#5250 [20:15] <SkilLxHD> np
#5251 [20:15] * diggerjojo [diggerjojo@notlogged] has joined #minecrafthelp
#5252 [20:16] * Snipes [Snipes@notlogged] has joined #minecrafthelp
#5253 [20:16] <Snipes> Im back
#5254 [20:16] <mattym> SkilLxHD, Download and Install the file form this page http://www.geforce.com/drivers/results/87789
#5255 [20:16] <Snipes> I have a question
#5256 [20:16] <mattym> Snipes, Go ahead
#5257 [20:16] * diggerjojo [diggerjojo@notlogged] has quit. (Client Quit)
#5258 [20:17] <banananana> mattym what after the edit profile thing
#5259 [20:17] <Snipes> mattym, I told you this problem about the connection throttle at 5:09. Is it safe to get back on?
#5260 [20:17] <mattym> banananana, Is the box next to Executable checked?
#5261 [20:17] <mattym> Snipes, What time zone are you in?
#5262 [20:17] * VixillumHD [VixillumHD@notlogged] has joined #minecrafthelp
#5263 [20:17] <Snipes> mattym, Est
#5264 [20:17] <webrosc> Snipes, has it been 3 hours since your last login attempt?
#5265 [20:17] <banananana> nope mattym
#5266 [20:17] <mattym> Snipes, Then try to log in again
#5267 [20:17] <Snipes> mattym, 5:09 its 9:15 now.
#5268 [20:18] * Jrub [Jrub@notlogged] has joined #minecrafthelp
#5269 [20:18] <Jrub> hello
#5270 [20:18] <mattym> banananana, Can you check it and tell me what it says in the box next to it?
#5271 [20:18] <webrosc> so yes the throttle should be gone now
#5272 [20:18] * duffman614 [duffman614@notlogged] has joined #minecrafthelp
#5273 [20:18] <Jrub> can someone help me with java.lang.nullpointerexception.group
#5274 [20:18] <CubeTheThird> Jrub, what anti-virus and firewall software do you have?
#5275 [20:19] <SkilLxHD> mattym: ?
#5276 [20:19] <mattym> SkilLxHD, Download and Install the file form this page http://www.geforce.com/drivers/results/87789
#5277 [20:19] <Jrub> mcaffe ive been through this before but there was a link that someone sent me
#5278 [20:19] <Snipes> mattym, is there anyway you can check when I was on here last?
#5279 [20:19] <CubeTheThird> Jrub, a link for what?
#5280 [20:19] <Jrub> to uninstall it
#5281 [20:19] <Jrub> I believe it was absol
#5282 [20:20] <CubeTheThird> ??> Jrub av/mcafee/uninstall
#5283 [20:20] <Absol> Jrub: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#5284 [20:20] <mattym> Snipes, Dont think so, just try to log in again, if you didnt try in the time since you were last on you should be ok
#5285 [20:20] <Jrub> yea that one
#5286 [20:20] <Snipes> if I cant join does the 3 hours restart?
#5287 [20:20] <duffman614> I'm trying to install minecraft on my laptop but everytime i try to run the program im always having problems with the minecraft launcher can't be downloaded to to something being corrupted. I even deactivated my antivirus program. What do i need to do?
#5288 [20:20] <banananana> mattym it says /System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/bin/Java
#5289 [20:20] <mattym> banananana, replace that with this
#5290 [20:20] <VixillumHD> Hello guys i just got windows 10 im using the Old laucneher 1.6.19 and when i launch 1.8.8 it says something about your drivers are not up to date
#5291 [20:20] <SkilLxHD> mattym: it need a long time to download so when its downloaded, i'm fine?
#5292 [20:20] <VixillumHD> this is wat the report file says
#5293 [20:20] <mattym> banananana, This without the quotes "/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java"
#5294 [20:21] <CubeTheThird> VixillumHD, do you have a dxdiag report?
#5295 [20:21] <mattym> banananana, then save the profile and try to start
#5296 [20:21] <Snipes> mattym, if I cannot login will the 3 hours be restarted?
#5297 [20:21] <VixillumHD> no how do i get one
#5298 [20:21] <CubeTheThird> duffman614, can you open C:\Program Files(x86)\Minecraft
#5299 [20:21] <CubeTheThird> ??> VixillumHD win/dxdiag
#5300 [20:21] <Absol> VixillumHD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5301 [20:21] * maykol216 [maykol216@notlogged] has joined #minecrafthelp
#5302 [20:21] <webrosc> Snipes, the 3 hours only resets if you attempt too early
#5303 [20:21] <webrosc> Snipes, if it has been 3 hours then it should work
#5304 [20:21] <Snipes> webrosc, so I should be fine?
#5305 [20:22] <Snipes> even though I think it hasnt been 3 hours
#5306 [20:22] * maykol216 [maykol216@notlogged] has quit. (Client Quit)
#5307 [20:22] <webrosc> Snipes, wait an extra hours then to nbe sure?
#5308 [20:22] <banananana> mattym what do I do after I type that in? save profile or open game direct
#5309 [20:22] <Snipes> webrosc, Sure thanks for helping me
#5310 [20:22] <mattym> banananana, Save the profile
#5311 [20:22] <CubeTheThird> ??> duffman614 scold/pm
#5312 [20:22] <Absol> duffman614: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#5313 [20:22] <RealCurry> UR GEY
#5314 [20:22] <mattym> banananana, Then try the hit the Play button again
#5315 [20:22] * Espercorn kicked RealCurry from #minecrafthelp (Reason: ealCurry :(Extreme) No reason given)
#5316 [20:23] * RealCurry [RealCurry@notlogged] has joined #minecrafthelp
#5317 [20:23] <RealCurry> UR EVEN GEYER WHO EVER KICKED ME
#5318 [20:23] * CubeTheThird kicked RealCurry from #minecrafthelp (Reason: ealCurry :RealCurry)
#5319 [20:23] <Extreme> RealCurry: Do you need help?
#5320 [20:23] <Snipes> RealCurry, Cut it out
#5321 [20:23] <banananana> It's going right now mattym
#5322 [20:23] <banananana> mattym downloading i mean lel
#5323 [20:23] <CubeTheThird> duffman614, please read what Absol said to you
#5324 [20:24] <mattym> banananana, Yeah give it some time to download all the files it needs
#5325 [20:24] * Jrub [Jrub@notlogged] has quit. (Ping timeout: 204 seconds)
#5326 [20:24] <VixillumHD> http://paste.ubuntu.com/12026496/
#5327 [20:24] <banananana> Matty do you get paid or something to do this?
#5328 [20:24] <duffman614> sorry well i cannot open C:\Program Files(x86)\Minecraft it keeps on saying cannot start the minecraft runtime enviroment
#5329 [20:24] <CubeTheThird> VixillumHD, one moment
#5330 [20:24] <SkilLxHD> mattym: ?
#5331 [20:24] <webrosc> banananana, paid with kindness
#5332 [20:25] <mattym> ??> banananana info/volunteer
#5333 [20:25] <Absol> banananana: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#5334 [20:25] <webrosc> and knowing we helped someone
#5335 [20:25] <mattym> SkilLxHD, What do you not understand, i sent you the instructions twice now
#5336 [20:25] <banananana> XDDDD lol
#5337 [20:25] <CubeTheThird> ??> VixillumHD win/update
#5338 [20:25] <Absol> VixillumHD: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#5339 [20:25] <CubeTheThird> duffman614, why can't you open that folder?
#5340 [20:25] <VixillumHD> check for updates
#5341 [20:25] <VixillumHD> do u mean
#5342 [20:25] <CubeTheThird> VixillumHD, yes, do what Absol said
#5343 [20:25] <SkilLxHD> mattym: i asked u, if its fine, and work when i installed the driver cause, it takes a long time to download
#5344 [20:26] <mattym> SkilLxHD, IF the driver doesnt install let us know
#5345 [20:26] <SkilLxHD> mattym: k thank u man
#5346 [20:26] <VixillumHD> There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024002e)
#5347 [20:27] * domiscrazzy [domiscrazzy@notlogged] has joined #minecrafthelp
#5348 [20:27] <banananana> Right now above where the downloading button is it says "Downloading icu4j-core-mojang-51.2.jar" Is that supposed to be there? Also, it's still downloading rn
#5349 [20:27] <CubeTheThird> VixillumHD, reboot your computer and try updating again
#5350 [20:27] <domiscrazzy> help
#5351 [20:27] <VixillumHD> ok
#5352 [20:27] <webrosc> domiscrazzy, help with?
#5353 [20:27] <mattym> banananana, Yes, it downloads a lot of files
#5354 [20:27] <duffman614> i got the shortcut on my desktop and when i try to do anything it haves me try to install launcher and then it keeps giving me the message that cannot start minecraft runtime enviroment and im not entirely sure what im doing wrong to get working properly
#5355 [20:27] <domiscrazzy> i changed my name and kin and cant join servers
#5356 [20:27] <banananana> mattym, oohh
#5357 [20:27] <domiscrazzy> skin
#5358 [20:28] <CubeTheThird> VixillumHD, you can try this driver actually: https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#5359 [20:28] <webrosc> ??> domiscrazzy launcher/re-log
#5360 [20:28] <webrosc> ??> domiscrazzy launcher/relog
#5361 [20:28] <domiscrazzy> ?
#5362 [20:28] <Absol> domiscrazzy: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#5363 [20:28] <domiscrazzy> ok
#5364 [20:28] * webrosc always adds the -
#5364 [20:28] <CubeTheThird> duffman614, try reinstalling the game with the installer from minecraft.net/download
#5365 [20:29] <duffman614> i have done that multiple times. ive done removing it and installing it from minecraft.net/download and still giving me the same message
#5366 [20:29] * SkilLxHD [SkilLxHD@notlogged] has quit. (Quit: Web client closed)
#5367 [20:29] <domiscrazzy> Help if i try to login to forge it reboots the Launcher spamming this [20:28:50] [main/INFO] [STDERR]: [java.lang.Throwable$WrappedPrintStream:println:-1]: at java.lang.ClassLoader.lo
#5368 [20:29] <mattym> duffman614, What antivirus do you have?
#5369 [20:29] <CubeTheThird> duffman614, hmm ok. try the alternate launcher then
#5370 [20:29] <CubeTheThird> ??> duffman614 dl/win/alternate
#5371 [20:29] <webrosc> ??> domiscrazzy mods
#5372 [20:29] <Absol> duffman614: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#5373 [20:30] <Absol> domiscrazzy: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#5374 [20:30] <Absol> domiscrazzy: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#5375 [20:30] <domiscrazzy> its just Forge i have no mods
#5376 [20:30] <webrosc> domiscrazzy, forge IS a mod
#5377 [20:30] <domiscrazzy> what is it for?
#5378 [20:30] <webrosc> modification of minecraft
#5379 [20:31] <webrosc> to help other mods work
#5380 [20:31] * VixillumHD [VixillumHD@notlogged] has quit. (Ping timeout: 204 seconds)
#5381 [20:31] <domiscrazzy> *facepalm*
#5382 [20:31] * yTheOfficer [yTheOfficer@notlogged] has joined #minecrafthelp
#5383 [20:31] <banananana> still downloading O.O mattym
#5384 [20:31] <mattym> banananana, Like we said earlier, if you have a slow connection, it may take some time
#5385 [20:31] <Snipes> mattym, since I have a connection throttle problem if I log back on and it fails do I have to wait another 3 hours
#5386 [20:32] * yTheOfficer [yTheOfficer@notlogged] has quit. (Client Quit)
#5387 [20:32] <banananana> I'm getting full signal right now ;-;
#5388 [20:32] <duffman614> thank you absol its actually working for me now. So for now on out how would i get back into the game if i close out of it?
#5389 [20:33] <webrosc> banananana, can you run a test at http://www.speedtest.net/
#5390 [20:33] * VixillumHD [VixillumHD@notlogged] has joined #minecrafthelp
#5391 [20:33] <VixillumHD> me back
#5392 [20:33] <CubeTheThird> VixillumHD, any luck?
#5393 [20:33] <Snipes> since I have a connection throttle problem if I log back on and it fails do I have to wait another 3 hours
#5394 [20:33] <VixillumHD> oh and it didn't
#5395 [20:33] <mattym> Snipes, Have you tried to log in yet? and are you sure you have the correct info?
#5396 [20:34] <CubeTheThird> VixillumHD, try the driver from here: https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#5397 [20:34] <webrosc> Snipes, we answered that 10 minutes ago
#5398 [20:34] <banananana> mattym is my new senpai
#5399 [20:34] <Snipes> ik...
#5400 [20:34] <Snipes> I forgot tbh...
#5401 [20:34] * nicolas [nicolas@notlogged] has joined #minecrafthelp
#5402 [20:34] <mattym> banananana, Did it finish?
#5403 [20:34] <banananana> such help much wow
#5404 [20:34] <banananana> no not yet
#5405 [20:34] * webrosc wants to distroy all mems
#5405 [20:34] * nicolas [nicolas@notlogged] has quit. (Client Quit)
#5406 [20:34] <Snipes> webrosc, sorry about the thing but can you tell me again?
#5407 [20:35] <VixillumHD> ok download
#5408 [20:35] <webrosc> Snipes, if its been over 3 hours it should work, if your not sure if 3 hours have passed then wait longer
#5409 [20:35] <VixillumHD> i got skype if u wanna
#5410 [20:35] * nicolas [nicolas@notlogged] has joined #minecrafthelp
#5411 [20:35] <CubeTheThird> no
#5412 [20:35] <VixillumHD> ok
#5413 [20:35] <webrosc> Snipes, if you attempt a login before the 3 hours passed it will reset the 3 hour timeer
#5414 [20:36] <webrosc> simples
#5415 [20:36] * nicolas [nicolas@notlogged] has quit. (Client Quit)
#5416 [20:36] <Snipes> ughhh
#5417 [20:36] <banananana> mattym, my download speed is 0.68 mbps and upload is 0.67
#5418 [20:36] <webrosc> banananana, ah yh that could be the issue
#5419 [20:36] <mattym> banananana, Thats quite slow
#5420 [20:36] <mattym> beyon slow actually
#5421 [20:36] <webrosc> quite = very :P
#5422 [20:36] * Snipes [Snipes@notlogged] has quit. (Quit: Web client closed)
#5423 [20:36] <mattym> beyond*
#5424 [20:36] * wierdo_kid123 [wierdo_kid123@notlogged] has joined #minecrafthelp
#5425 [20:36] <banananana> mattym, I know. Charter sucks balls
#5426 [20:37] <mattym> banananana, A slow connection will sometimes cause the file download to fail
#5427 [20:37] <duffman614> @CubeTheThird how would i be able to run minecraft after i were to close out of it?
#5428 [20:37] <CubeTheThird> duffman614, open the launcher you downloaded again?
#5429 [20:37] <banananana> ;-; But It usally works. Minecraft has just started the not downloading thing a few days ago
#5430 [20:38] <duffman614> i used the alternate download and no installer showed up
#5431 [20:39] <VixillumHD> Cube, when i press retry on the windows update thing sometimes it starts to search then it fails is that my internet
#5432 [20:39] <mattym> duffman614, Then you need to launcher it with the alternate .exe file when you want to start it
#5433 [20:39] <mattym> launch*
#5434 [20:39] <duffman614> how would i get it?
#5435 [20:40] <VixillumHD> Cube, why is your name not red anymore
#5436 [20:40] <mattym> duffman614, Its the file you already downloaded
#5437 [20:40] <webrosc> VixillumHD, names go red when we say your name
#5438 [20:40] * RENAN2003 [RENAN2003@notlogged] has quit. (Ping timeout: 204 seconds)
#5439 [20:40] <VixillumHD> webrosc ok
#5440 [20:41] * Anna6957 [Anna6957@notlogged] has joined #minecrafthelp
#5441 [20:41] <VixillumHD> cubethethird, its installing now
#5442 [20:42] <duffman614> well i dragged the minecraft logo out of downloads but when i launch it, it goes through the whole launcher load up screen then it will allow me to play the game
#5443 [20:42] <VixillumHD> ok its asking to restart BRB
#5444 [20:42] * VixillumHD [VixillumHD@notlogged] has quit. (Quit: Web client closed)
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#5446 [20:43] <mattym> duffman614, If you used other versions earlier, are you sure you moved the correct one?
#5447 [20:43] * BaconBird1 [BaconBird1@notlogged] has quit. (Client Quit)
#5448 [20:44] * BooperDooper [BooperDooper@notlogged] has joined #minecrafthelp
#5449 [20:44] <duffman614> yes its letting me load up the game
#5450 [20:44] <banananana> oh my God it's still loading
#5451 [20:44] <duffman614> and this is the first time i ever played minecraft pc
#5452 [20:45] * Anna6957 [Anna6957@notlogged] has quit. (Client Quit)
#5453 [20:45] * oerg866 [oerg866@notlogged] has quit. (Read error: Connection reset by peer)
#5454 [20:45] <duffman614> now i just hit play and its downloading
#5455 [20:46] <banananana> yay congratz duffman
#5456 [20:46] <banananana> welcome to minecraft
#5457 [20:46] <duffman614> i've played minecraft on xbox 360 and on ps3 and on tablet
#5458 [20:46] <banananana> mattym It's still going
#5459 [20:47] <mattym> banananana, With the connection speed you have, it WILL take a while
#5460 [20:47] <banananana> pc minecraft is a whole different world
#5461 [20:47] <banananana> mattym ;-; oh pls nu
#5462 [20:47] <mattym> banananana, And like i siad, may fail on some parts due to the speed
#5463 [20:47] * webrosc sings *its a whole new world*
#5463 [20:47] <duffman614> i know it is i watch a lot of minecraft pc videos on youtube
#5464 [20:48] * banananana [banananana@notlogged] has quit. (Quit: Web client closed)
#5465 [20:48] * BooperDooper_ [BooperDooper_@notlogged] has joined #minecrafthelp
#5466 [20:48] * foopster [foopster@notlogged] has joined #minecrafthelp
#5467 [20:48] <foopster> hey its banananana I changed my username to make it easier to type XD
#5468 [20:49] <foopster> So what were you sating mattym?
#5469 [20:49] <foopster> *saying
#5470 [20:49] <mattym> foopster, Its no isse to type, i can TAB to complete it
#5471 [20:49] <duffman614> the download bar is full but its still saying downloading
#5472 [20:49] <mattym> duffman614, Let it finish
#5473 [20:49] <mattym> foopster, I think you saw all i said
#5474 [20:50] <foopster> hehe i like this one better too
#5475 [20:50] <duffman614> i am, i'm just impatience to play it for the first time
#5476 [20:50] <mattym> duffman614, Was it working earlier?
#5477 [20:51] <duffman614> no i was having download problems
#5478 [20:51] <foopster> I could write a novel trilogy, cure cancer, and make a 4 course meal for my entire neighborhood before Minecraft will finish loading
#5479 [20:51] <mattym> duffman614, I though you were asking how to start it after you close out of it? Did you not actually have it started?
#5480 [20:52] * Casual [Casual@notlogged] has joined #minecrafthelp
#5481 [20:52] * ILikePie [ILikePie@notlogged] has joined #minecrafthelp
#5482 [20:52] <duffman614> No i got it to the launcher and i started the actual download but i just got this message: Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#5483 [20:53] <foopster> I checked my service plan, I'm paying 39.99 a month for supposedley 60 mbps, CUrrently my DOwnload is 0.67 and my upload is 0.5
#5484 [20:53] <webrosc> ouch
#5485 [20:53] <foopster> i know what a bunch of harse crap
#5486 [20:53] <ILikePie> Hi, I'm having issues with servers, every 10 or 20 seconds everyone freezes and I can still move, somtimes it will say "
#5487 [20:53] <foopster> *horse lmfao xD
#5488 [20:53] <ILikePie> "Timed out."
#5489 [20:54] <foopster> DOn't ask me I can barely tie my own shoe laces
#5490 [20:54] <foopster> Ask mattym
#5491 [20:54] <webrosc> ILikePie, vanilla or spigot?
#5492 [20:54] <ILikePie> Vanilla.
#5493 [20:54] <webrosc> oh, your own server, or others?
#5494 [20:55] * oerg866 [oerg866@notlogged] has joined #minecrafthelp
#5495 [20:55] <ILikePie> Other's like Mineplex.
#5496 [20:55] <Casual> Can some one help me? I just upgraded to windows 10 and when I run mc, it crashes
#5497 [20:55] <webrosc> ILikePie, can you run a test at http://www.speedtest.net/ and post the results
#5498 [20:56] <webrosc> Casual, you have a dxdiag log link?
#5499 [20:56] <Casual> What is that?
#5500 [20:56] <webrosc> ??> Casual win/dxdiag
#5501 [20:56] <Absol> Casual: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5502 [20:56] <duffman614> Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release. What does this message mean?
#5503 [20:56] * BooperDooper [BooperDooper@notlogged] has quit. (Quit: Web client closed)
#5504 [20:57] <Casual> I did, nothing
#5505 [20:57] <webrosc> Casual, read that guide and follow it
#5506 [20:58] <Casual> I did, now what
#5507 [20:58] <ILikePie> Download speed: 88.3 Mbps Upload Speed: 12.09 Mbps
#5508 [20:58] <ILikePie> Ping: 12 ms
#5509 [20:58] <webrosc> Casual, if you followed it you will ave a link to post here
#5510 [20:58] <webrosc> ILikePie, so not your connection
#5511 [20:59] <ILikePie> ?
#5512 [20:59] <webrosc> ILikePie, could be just their server at issue, do you get the same problem in single player?
#5513 [20:59] <ILikePie> No, but I get it in every single server I join. :/
#5514 [20:59] * mcpcfanc [mcpcfanc@notlogged] has joined #minecrafthelp
#5515 [21:00] <foopster> ILikePie I need your internet connection ;-; My download was 0.66 and upload was 0.7
#5516 [21:00] * mag22 [mag22@notlogged] has joined #minecrafthelp
#5517 [21:00] <ILikePie> Why do you need mine, foopster?
#5518 [21:00] <webrosc> ILikePie, if its only on servers and not single player then its either the route to the server thats got an issue, or its the server itself, not your game
#5519 [21:00] <Casual> webrosc, I got it
#5520 [21:00] <Casual> http://paste.ubuntu.com/12026687/
#5521 [21:00] <ILikePie> Ok, thanks!
#5522 [21:01] <ILikePie> U da best. :)
#5523 [21:01] <webrosc> Casual, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#5524 [21:01] * ILikePie [ILikePie@notlogged] has quit. (Quit: Web client closed)
#5525 [21:01] <mag22> My minecraft keeps crashing -> http://pastebin.com/3zDY7h0U
#5526 [21:01] <mag22> I have played before
#5527 [21:02] <Casual> webrosc, Is that the only way?
#5528 [21:02] <mag22> Earlier today i was playing
#5529 [21:02] <webrosc> Casual, yes
#5530 [21:02] <Casual> well shit
#5531 [21:02] <mag22> now all of the sudden it just crashes
#5532 [21:02] <webrosc> Casual, always check compatability before installing new OS
#5533 [21:02] * Lucky502 [Lucky502@notlogged] has joined #minecrafthelp
#5534 [21:03] <Lucky502> Algum pt?
#5535 [21:03] <webrosc> mag22, looks like a java crash
#5536 [21:03] <webrosc> ??> mag22 java/reinst
#5537 [21:03] <webrosc> erm...
#5538 [21:03] <mag22> reinstall java?
#5539 [21:03] <Lucky502> People I Need help with my minecraft
#5540 [21:03] <mcpcfanc> mag22, please follow the steps: 1. Press Windows Key + X. 2. Select Programs and Features. 3. Press F3 key. In the Search box on the top right corner, type “Java” 4. Right click “Java Runtime Environment” from the Search Results, select Uninstall option. 5. Follow the on-screen wizard and then reboot your PC.
#5541 [21:03] <webrosc> ??> mag22 win/java/reinst
#5542 [21:03] <Casual> UUUhhhh, ok, how do I downgrade?
#5543 [21:03] <Absol> mag22: You need to reinstall Java.
#5544 [21:03] <Absol> mag22: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#5545 [21:04] <webrosc> mattym, win downgrade link plox
#5546 [21:04] <mcpcfanc> Casual, go to settings, then Recovery.
#5547 [21:04] <Casual> Control panel?
#5548 [21:04] <webrosc> ah found it
#5549 [21:04] <Lucky502> People I Need help with my minecraft...My Minecraft He began to lag out of nowhere one day was 50 fps and the other with 5
#5550 [21:04] <webrosc> Casual, see http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#5551 [21:05] <mag22> mcpcfanc i dont see java runtime environment only java 8 update 45
#5552 [21:05] <duffman614> Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release. Got this same message again
#5553 [21:05] * webrosc is off
#5553 [21:05] <mcpcfanc> mag22, then reinstall Java 8 u45.
#5554 [21:06] <mag22> ok
#5555 [21:06] <mag22> Thank you
#5556 [21:06] <mcpcfanc> mag22, no prob.
#5557 [21:06] <Casual> K, thank you webrosc, do u hav a skype?
#5558 [21:06] <Lucky502> My Minecraft He began to lag out of nowhere one day was 50 fps and the other with 5 can you help me?
#5559 [21:07] <mcpcfanc> ??> Luck502 win/dxdiag
#5560 [21:07] <Absol> Luck502: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5561 [21:07] <mag22> On minecraft 1.8.8 When I join a server, it downloads the resource pack again. I have already downloaded the resource pack on the server everytime i have been on it. Is this a bug with the version?
#5562 [21:08] * Mezit_BiH [Mezit_BiH@notlogged] has joined #minecrafthelp
#5563 [21:08] <mcpcfanc> mag22, make sure it's set to "Prompt"
#5564 [21:08] <mag22> Ok thank you
#5565 [21:08] <mcpcfanc> Np
#5566 [21:08] <mag22> that should be all of my issues :P
#5567 [21:08] <mag22> Bye
#5568 [21:08] <mcpcfanc> Bye
#5569 [21:08] * mag22 [mag22@notlogged] has quit. (Quit: Web client closed)
#5570 [21:09] <Mezit_BiH> i forgot my secuirity questions for my minecraft pc account and i was woundering if u can change it or reset it
#5571 [21:09] * Aodan [Aodan@notlogged] has quit. (Quit: Web client closed)
#5572 [21:11] * duffman614 [duffman614@notlogged] has quit. (Quit: Web client closed)
#5573 [21:11] <foopster> mattym still hasn't loaded D:
#5574 [21:11] <mattym> foopster, Dont know what to tell ya
#5575 [21:12] * Casual [Casual@notlogged] has quit. (Ping timeout: 204 seconds)
#5576 [21:12] <Mezit_BiH> can someone help me
#5577 [21:12] <BooperDooper_> When i try to open minecraft, i keep crashing, and it said my graphic drivers need to be updated, and it told me to ask here for help, so, help? also, it told me to copy and paste a link here, so here. http://paste.ubuntu.com/12026122/
#5578 [21:12] <foopster> i cri evri tiem
#5579 [21:13] * Mezit_BiH [Mezit_BiH@notlogged] has quit. (Quit: Web client closed)
#5580 [21:13] <BooperDooper_> also, i have windows 8.1
#5581 [21:13] <foopster> still cri ing
#5582 [21:14] <foopster> :<
#5583 [21:14] <BooperDooper_> i dont have windows 10
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#5586 [21:16] <edward> when loading my minecraft launcher it keeps downloading "minecraft/sound/mob/guardian/guardian_idle3.ogg" what could be the issue?
#5587 [21:17] <edward> im running the latest version with a windows 10.
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#5593 [21:20] * BeastBoy680z [BeastBoy680z@notlogged] has joined #minecrafthelp
#5594 [21:20] <Lucky502> Abso
#5595 [21:20] <BeastBoy680z> i need help
#5596 [21:20] * helper [helper@notlogged] has joined #minecrafthelp
#5597 [21:20] <BeastBoy680z> for some reason, i can't log onto my minecraft account
#5598 [21:20] <Lucky502> Absol
#5599 [21:20] <helper> are you sure your name and password are correct?
#5600 [21:20] <BeastBoy680z> yes
#5601 [21:21] <BeastBoy680z> i am positive
#5602 [21:21] <helper> what does it say when you try to log in
#5603 [21:21] <BeastBoy680z> username or password is incorrect
#5604 [21:21] <helper> try resetting your password
#5605 [21:22] <BeastBoy680z> i already tried that
#5606 [21:22] <BeastBoy680z> it did not work
#5607 [21:22] <helper> and your 100% sure you have the correct information
#5608 [21:22] <BeastBoy680z> yes
#5609 [21:22] <Lucky502> Absol this Negocio contains all the information from my pc and not '' dangerous ''
#5610 [21:22] <BooperDooper_> When i try to open minecraft, i keep crashing, and it said my graphic drivers need to be updated, and it told me to ask here for help, so, help? also, it told me to copy and paste a link here, so here. http://paste.ubuntu.com/12026122/
#5611 [21:22] <helper> hmmm.......this is very strange
#5612 [21:23] <BeastBoy680z> i am very sad because i just wanted to play minecraft
#5613 [21:23] <BooperDooper_> also i have windows 8.1 not 10
#5614 [21:24] <mattym> BooperDooper_, Unfortunately your graphics hardware is not supported on Windows 8.1, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
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#5616 [21:24] <helper> bestboy i would try emailing mojang instead of a chat room it would be a lot more helpful
#5617 [21:24] <BeastBoy680z> ok, thanks
#5618 [21:24] <helper> anytime no problem man
#5619 [21:25] <mattym> helper, Please change your nickname if you want to help in this channel
#5620 [21:25] * BeastBoy680z [BeastBoy680z@notlogged] has quit. (Quit: Web client closed)
#5621 [21:25] <helper> ok
#5622 [21:25] <helper> ok
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#5625 [21:27] * domiscrazzy [domiscrazzy@notlogged] has quit. (Quit: Web client closed)
#5626 [21:27] <wildmufasa> anyone need help?
#5627 [21:28] * foopster [foopster@notlogged] has quit. (Quit: Web client closed)
#5628 [21:28] <mcpcfanc> wildmusafa, please don't ask to ask
#5629 [21:28] * Lucky502_ [Lucky502_@notlogged] has joined #minecrafthelp
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#5631 [21:29] <wildmufasa> oh but a official person told me that i could help
#5632 [21:29] * Ferdz_ [Ferdz_@notlogged] has joined #minecrafthelp
#5633 [21:30] <wildmufasa> but i won't ask if anyone needs help
#5634 [21:30] <mattym> wildmufasa, There are no "official" people here, and regardless, we dont ask if people need help
#5635 [21:30] * Lucky502 [Lucky502@notlogged] has quit. (Quit: Web client closed)
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#5637 [21:31] <Lucky502> Absol
#5638 [21:31] * Maat1 [Maat1@notlogged] has joined #minecrafthelp
#5639 [21:31] <Maat1> http://pastebin.com/LMAQ1Z28 SHowed up when i tried to play minecraft
#5640 [21:31] * Ferdz [Ferdz@notlogged] has quit. (Ping timeout: 192 seconds)
#5641 [21:32] <wildmufasa> oh well i got the don't ask if people need help part so that really doesn't need to be restated but i do get that i am a total noob to this chat room and yea i will just try to help :) if thats okay :)
#5642 [21:32] <Lucky502> People Ja Fiz The Negocio About The Drivers Now What did I Do?
#5643 [21:33] * alejolucianocsdcas [alejolucianocsdcas@notlogged] has joined #minecrafthelp
#5644 [21:33] <alejolucianocsdcas> ijjfivgdf
#5645 [21:33] <alejolucianocsdcas> d
#5646 [21:33] <alejolucianocsdcas> d
#5647 [21:33] <alejolucianocsdcas> d
#5648 [21:33] * Absol kicked alejolucianocsdcas from #minecrafthelp (Reason: lejolucianocsdcas :Stop spamming)
#5649 [21:34] <wildmufasa> s
#5650 [21:34] <wildmufasa> s
#5651 [21:34] <wildmufasa> s
#5652 [21:34] <wildmufasa> s
#5653 [21:34] * Absol kicked wildmufasa from #minecrafthelp (Reason: ildmufasa :Stop spamming)
#5654 [21:35] <Maat1> http://pastebin.com/LMAQ1Z28 SHowed up as soon as I clicked play
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#5656 [21:36] * wildmufasa_ [wildmufasa_@notlogged] has quit. (Client Quit)
#5657 [21:37] <mattym> Maat1, One moment
#5658 [21:37] <Maat1> alright
#5659 [21:37] * lololo [lololo@notlogged] has joined #minecrafthelp
#5660 [21:38] <mattym> Maat1, Can you use pastbin to copy this file from your computer C:\Users\adem\AppData\Roaming\.minecraft\hs_err_pid5228.log
#5661 [21:38] <mattym> and get me the link
#5662 [21:38] * lololo [lololo@notlogged] has quit. (Client Quit)
#5663 [21:39] <Maat1> will do
#5664 [21:39] <Lucky502> Please Desperate I'm With This '' Bug '' Somebody Help Me Follow You All Of The Steps Of Business Drivers
#5665 [21:39] <mattym> Lucky502, What is the problem?
#5666 [21:40] <Maat1> mattym here it is http://pastebin.com/yH97P3dQ
#5667 [21:40] <mattym> Maat1, Ok give me a moment to look it over
#5668 [21:40] <Maat1> mattym I just reinstalled java on recommendation of someone here
#5669 [21:41] <Lucky502> mattym My Minecraft He began to lag out of nowhere to give the Pedio absol min into a link '' drivers '' dai did everything right now most do not know what to do
#5670 [21:42] * super [super@notlogged] has joined #minecrafthelp
#5671 [21:43] <mattym> Lucky502, Do you have the link to your dxdiag report?
#5672 [21:43] <Lucky502> Any excuse ERROR Ingles For I am using Google translator
#5673 [21:43] * BooperDooper_ [BooperDooper_@notlogged] has quit. (Quit: Web client closed)
#5674 [21:43] <mattym> Maat1, Can you try right clicking the minecraft shortcut, and select Run as Administrator
#5675 [21:43] <super> I NEED HELP
#5676 [21:43] <Lucky502> mattym yes
#5677 [21:43] <mattym> Lucky502, Can you post the link in the chat please
#5678 [21:44] <mattym> super, You need to describe your problem
#5679 [21:44] <Maat1> mattym Ok I did that, should I click play now?
#5680 [21:44] <super> ok
#5681 [21:44] <mattym> Maat1, Yes try it
#5682 [21:44] <super> im sorry i type slow
#5683 [21:44] <Lucky502> mattym Private?
#5684 [21:44] <Maat1> mattym Yes it is working
#5685 [21:44] <mattym> Lucky502, No, just put the link in chat
#5686 [21:45] <mattym> Maat1, Ok
#5687 [21:45] <mattym> Maat1, DO you want me to tell you how to make it always start that way?
#5688 [21:45] <Lucky502> http://paste.ubuntu.com/12027057/
#5689 [21:45] <Maat1> mattym Yes please
#5690 [21:45] <mattym> Lucky502, Ok one moment
#5691 [21:45] <Lucky502> ok
#5692 [21:45] <mattym> Maat1, If you right click that shortcut again
#5693 [21:45] <super> i all ready purhased mincraft but its only letting me play demo and we alredy check if it was refunded
#5694 [21:45] <mattym> Maat1, And go to properties
#5695 [21:46] <mattym> Maat1, If you click that Advanced button, you can check off the box to run as admin
#5696 [21:46] * super [super@notlogged] has quit. (Client Quit)
#5697 [21:46] <mattym> Maat1, Then save the changes and it should always launch that way
#5698 [21:46] <Maat1> mattym on which tab in properties
#5699 [21:46] <Maat1> mattym Security?
#5700 [21:47] <mattym> Maat1, No the first tab
#5701 [21:47] <mattym> Maat1, on the Shortcut tab, the button advanced
#5702 [21:47] * mcpcfanc [mcpcfanc@notlogged] has quit. (Ping timeout: 204 seconds)
#5703 [21:47] <Maat1> mattym Ah ok, I was on the general tab
#5704 [21:47] <Maat1> mattym Thank you!
#5705 [21:49] <mattym> Lucky502, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
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#5708 [21:50] <Lucky502> mattym wich one of them
#5709 [21:50] <mattym> Lucky502, The one that ends with .exe
#5710 [21:50] <Lucky502> ok
#5711 [21:51] * SgCrafter [SgCrafter@notlogged] has joined #minecrafthelp
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#5713 [21:53] <Lucky502> mattym thanks ;)
#5714 [21:53] <mattym> Lucky502, Was it able to install?
#5715 [21:55] <SgCrafter> hi
#5716 [21:55] <mattym> Hello SgCrafter
#5717 [21:55] <Lucky502> mattym I'm still not installing for my internet and sluggish
#5718 [21:55] <mattym> Lucky502, Ok
#5719 [21:55] <SgCrafter> well i downloaded minecraft and....
#5720 [21:56] <SgCrafter> it didnt work well
#5721 [21:56] <mattym> SgCrafter, How so?
#5722 [21:57] <SgCrafter> it said it had some problem with a thing called pixel format
#5723 [21:57] * i^need^serious^help [i^need^serious^help@notlogged] has joined #minecrafthelp
#5724 [21:57] <mattym> SgCrafter, Do you have the link to your dxdiag report? If so please post it in the chat.
#5725 [21:57] <i^need^serious^help> i need help
#5726 [21:57] <SgCrafter> yes
#5727 [21:58] <SgCrafter> ok
#5728 [21:58] <i^need^serious^help> my minecraft account will not work
#5729 [21:58] <mattym> i^need^serious^help, How so what happend when you try?
#5730 [21:58] <i^need^serious^help> i tried changing my password, none of it will work
#5731 [21:58] <i^need^serious^help> it says username or password is incorrect
#5732 [21:58] <mattym> i^need^serious^help, What happens if you try to log in at account.mojang.com/me ?
#5733 [21:58] <i^need^serious^help> same thing
#5734 [21:59] <mattym> ??> i^need^serious^help login/throttle
#5735 [21:59] <Absol> i^need^serious^help: Your login is being throttled, which will prevent you from logging in.
#5736 [21:59] <Absol> i^need^serious^help: You will have to wait 3 hours without logging in for it to reset.
#5737 [21:59] <i^need^serious^help> are you sure this will work
#5738 [21:59] <i^need^serious^help> what does it mean for it to be throttled
#5739 [21:59] <mattym> i^need^serious^help, If you are getting that same problem in the launcher and site, its usually that issue
#5740 [22:00] * ClimrO9 [ClimrO9@notlogged] has joined #minecrafthelp
#5741 [22:00] <mattym> i^need^serious^help, Usually means you failed to log in too many times, or tried to connect too many times too fast
#5742 [22:00] <SgCrafter> mattym
#5743 [22:00] <i^need^serious^help> ok, thanks
#5744 [22:00] <mattym> SgCrafter, Yes?
#5745 [22:00] * yomato [yomato@notlogged] has joined #minecrafthelp
#5746 [22:00] <i^need^serious^help> so anybody use technic launcher? or voids wrath?
#5747 [22:00] <SgCrafter> ---- Minecraft Crash Report ----
#5748 [22:01] <ClimrO9> http://paste.ubuntu.com/12027312/
#5749 [22:01] <mattym> ??> SgCrafter win/dxdiag
#5750 [22:01] * yTheOfficer [yTheOfficer@notlogged] has joined #minecrafthelp
#5751 [22:01] <Absol> SgCrafter: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5752 [22:01] <mattym> SgCrafter, Please follow the instructions in the link from Absol
#5753 [22:01] <mattym> i^need^serious^help, We dont help/talk about mods here
#5754 [22:01] <i^need^serious^help> ok
#5755 [22:01] <SgCrafter> ank u
#5756 [22:01] <SgCrafter> thank
#5757 [22:01] <mattym> ClimrO9, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#5758 [22:01] <yomato> i lost acess to the email that is connected with my account and becuase of windows 10 i need to log in but dont know the answers to the questions
#5759 [22:01] <yTheOfficer> o meu mainecraft crasha toda vez que tento abrir depois que instalei o windows 10 como eu resolvo isso http://paste.ubuntu.com/12027303/
#5760 [22:01] <SgCrafter> i will see if i can get it
#5761 [22:01] * ClimrO9 [ClimrO9@notlogged] has quit. (Client Quit)
#5762 [22:01] <i^need^serious^help> so after 3 hours, i should be able to log back on?
#5763 [22:01] * Ferdz_ [Ferdz_@notlogged] has quit. (Quit: Leaving)
#5764 [22:01] <mattym> ??> yomato mojang/email
#5765 [22:02] <Absol> yomato: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#5766 [22:02] <Absol> yomato: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#5767 [22:02] <mattym> i^need^serious^help, 3 hours without a login attempt, yes
#5768 [22:02] <mattym> yomato, You will need to fill out the form Absol linked
#5769 [22:02] <i^need^serious^help> ok, thank you, have a good rest of the week
#5770 [22:02] <mattym> yTheOfficer, One moment
#5771 [22:02] * i^need^serious^help [i^need^serious^help@notlogged] has quit. (Quit: Web client closed)
#5772 [22:02] <yomato> thank you
#5773 [22:03] * yomato [yomato@notlogged] has quit. (Client Quit)
#5774 [22:03] <mattym> yTheOfficer, Can you check the directions again, you need to copy the FULL dxdiag report to the web page
#5775 [22:03] * LadyShoga [LadyShoga@notlogged] has joined #minecrafthelp
#5776 [22:03] <yTheOfficer> esta pagina
#5777 [22:03] <yTheOfficer> ?
#5778 [22:04] <SgCrafter> hey i think i got it
#5779 [22:04] <mattym> ??> yTheOfficer lang/pt
#5780 [22:04] <Absol> yTheOfficer: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#5781 [22:04] <mattym> SgCrafter, Ok do you have the link
#5782 [22:04] <SgCrafter> http://paste.ubuntu.com/12027236/
#5783 [22:04] <mattym> SgCrafter, Ok one moment
#5784 [22:04] <SgCrafter> thats the link
#5785 [22:04] <SgCrafter> ok
#5786 [22:04] <LadyShoga> I just downloaded the game and all I have is a .jar file. How do I turn that into a playable game?
#5787 [22:04] <SgCrafter> oh i know how
#5788 [22:05] <SgCrafter> click on the file
#5789 [22:05] <mattym> LadyShoga, Are you on a Mac?
#5790 [22:05] <LadyShoga> Did that
#5791 [22:05] <LadyShoga> No Ubuntu
#5792 [22:05] <SgCrafter> and drag it to the normal desktop screen
#5793 [22:05] <LadyShoga> Done that to
#5794 [22:05] <SgCrafter> oh
#5795 [22:05] <LadyShoga> *too
#5796 [22:05] <SgCrafter> well
#5797 [22:05] <yTheOfficer> n entendi sua última mensagem n sei oq isso quer dizer
#5798 [22:05] <mattym> SgCrafter, Your graphics hardware is not supported on Windows 7, you will need to downgrade to an older version of Windows, and even so im not sure the game will run on your hardware
#5799 [22:06] * HyperCamelMobile [HyperCamelMobile@notlogged] has quit. (Quit: Connection closed for inactivity)
#5800 [22:06] <mattym> LadyShoga, You need to execute a java command to run that jar file on linux
#5801 [22:06] <mattym> LadyShoga, Have you installed java?
#5802 [22:06] <SgCrafter> oh
#5803 [22:06] <LadyShoga> Ok which one
#5804 [22:06] <SgCrafter> well
#5805 [22:06] <LadyShoga> I think so
#5806 [22:06] <SgCrafter> um ok
#5807 [22:06] <SgCrafter> mattym
#5808 [22:07] <yTheOfficer> mattym, não entendi sua última mensagem
#5809 [22:07] <Andrio> LadyShoga, preferably Oracle's.
#5810 [22:07] * Maat1 [Maat1@notlogged] has joined #minecrafthelp
#5811 [22:07] <SgCrafter> by any chance will it work on a new version of windows?
#5812 [22:07] <LadyShoga> I followed the Mojang link
#5813 [22:07] <mattym> ??> yTheOfficer lang/pt
#5814 [22:07] <Absol> yTheOfficer: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#5815 [22:08] <mattym> LadyShoga, If you have Java from oracle installed, the jar file should just work by clicking it
#5816 [22:08] * giedrius [giedrius@notlogged] has joined #minecrafthelp
#5817 [22:08] <yTheOfficer> lang / pt n entendi isso para mim n tem significado
#5818 [22:08] <SgCrafter> or is there another way i can get hardware for it?
#5819 [22:08] <LadyShoga> I'll check brb
#5820 [22:08] * LadyShoga [LadyShoga@notlogged] has quit. (Client Quit)
#5821 [22:08] <mattym> SgCrafter, Is it a laptop?
#5822 [22:08] * giedrius [giedrius@notlogged] has quit. (Client Quit)
#5823 [22:08] <SgCrafter> no
#5824 [22:08] * Chrissi [Chrissi@notlogged] has joined #minecrafthelp
#5825 [22:08] <SgCrafter> a computer
#5826 [22:09] <SgCrafter> is there anything i can do about it?
#5827 [22:09] <yTheOfficer> lang / pt
#5828 [22:09] <SgCrafter> because i just want to try mc pc
#5829 [22:09] <mattym> yTheOfficer, Read what Absol said
#5830 [22:09] <Chrissi> Hello, I can't play online with other people. But it is only mine craft where it doesn't work. With other games I have no problems.
#5831 [22:10] <mattym> SgCrafter, One moment
#5832 [22:10] <SgCrafter> ok
#5833 [22:10] * TOPE [TOPE@notlogged] has joined #minecrafthelp
#5834 [22:10] <mattym> Chrissi, What does it say when you try?
#5835 [22:10] <mattym> SgCrafter, I dont think your computer would support a graphics card that would work
#5836 [22:11] <mattym> SgCrafter, Its quite old, and you may need a new computer if you want to play Minecraft
#5837 [22:11] <Chrissi> It says that there is a mistake in the connection when I want to join the map
#5838 [22:11] <mattym> Chrissi, What exactly does it say?
#5839 [22:11] <SgCrafter> um ok
#5840 [22:11] <SgCrafter> it kinda is
#5841 [22:11] <SgCrafter> thanks for telling me
#5842 [22:11] * yTheOfficer [yTheOfficer@notlogged] has quit. (Quit: Web client closed)
#5843 [22:12] * yTheOfficer [yTheOfficer@notlogged] has joined #minecrafthelp
#5844 [22:12] * SgCrafter [SgCrafter@notlogged] has quit. (Quit: Web client closed)
#5845 [22:12] <yTheOfficer> quer saber foda-se isso eu só gastei meu dinheiro a toa com esse jogo mesmo
#5846 [22:13] <mattym> yTheOfficer, We only speak english here, please try to speak english, or use a translator
#5847 [22:13] <yTheOfficer> fuck you
#5848 [22:13] * AuBot kicked yTheOfficer from #minecrafthelp (Reason: TheOfficer :Please keep it civil.)
#5849 [22:14] * yTheOfficer [yTheOfficer@notlogged] has joined #minecrafthelp
#5850 [22:14] * rodrigo [rodrigo@notlogged] has joined #minecrafthelp
#5851 [22:14] <Chrissi> It says: error during the connection. The connection to server was interrupted. Back to menu
#5852 [22:14] <mattym> Chrissi, What antivirus software do you use?
#5853 [22:14] <yTheOfficer> absol acha que n foi a primeira coisa que eu tenti
#5854 [22:15] <Chrissi> I play on Xbox one
#5855 [22:15] <mattym> Chrissi, Then you need to contact xbox support
#5856 [22:15] * ares6988 [ares6988@notlogged] has joined #minecrafthelp
#5857 [22:15] <mattym> Chrissi, We are not too familiar with console issues here
#5858 [22:16] <Chrissi> But the problem is only with mine craft
#5859 [22:16] <yTheOfficer> mattym eu n quero assistencia para minecraft da microsoft eu quero para minecraft comprado na mojang que foi comprado antes desta merda de windows 10
#5860 [22:16] <mattym> yTheOfficer, We only speak english here, please try to speak english, or use a translator
#5861 [22:17] <mattym> Chrissi, Like i said, in this channel we are not familiar with console problems. You can either check in the forums, or contact Xbox support
#5862 [22:17] * rodrigo [rodrigo@notlogged] has quit. (Client Quit)
#5863 [22:17] <yTheOfficer> give me information for minecraft error
#5864 [22:17] * Chrissi [Chrissi@notlogged] has quit. (Quit: Web client closed)
#5865 [22:17] <mattym> yTheOfficer, I need more details
#5866 [22:18] <yTheOfficer> the minecraft is chrash everytime i open it
#5867 [22:18] * ares6988 [ares6988@notlogged] has quit. (Client Quit)
#5868 [22:18] <mattym> ??> yTheOfficer launcher/crash-log
#5869 [22:18] <Absol> yTheOfficer: We need to see your crash log, which appears after a crash.
#5870 [22:18] <Absol> yTheOfficer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#5871 [22:19] <mattym> yTheOfficer, Follow the directions from Absol
#5872 [22:20] <yTheOfficer> here it is
#5873 [22:20] <yTheOfficer> ------------------ System Information ------------------ Time of this report: 8/7/2015, 23:57:23 Machine name: GAMER-PC Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1_st1.150717-1719) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: GA-78LMT-S2 BIOS
#5874 [22:20] <mattym> yTheOfficer, Follow the instructions, you ned to use the paste site
#5875 [22:20] <yTheOfficer> sorry
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#5879 [22:23] <Lucky502> mattym ta almost over the dowload it
#5880 [22:23] <mattym> Lucky502, Ok
#5881 [22:24] <Lucky502> 39 segunds
#5882 [22:24] * yTheOfficer [yTheOfficer@notlogged] has quit. (Ping timeout: 204 seconds)
#5883 [22:24] <mattym> Lucky502, When it finishes, try to install it.
#5884 [22:25] <Lucky502> mattym ok
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#5887 [22:27] <Lucky502> mattym JA This almost over
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#5890 [22:29] <Lucky502> mattym I will restart the PC to complete the installation
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#5896 [22:36] <Nektnt> My windows 10 beta edition has been "pending" download for about 20 minutes, my internet isfine, no problem there.
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#5899 [22:36] <dscrazy03> I claimed my free Minecraft Windows 10 Edition on my iPod touch. Now I can't redeem the code on my PC.
#5900 [22:37] <Lucky502> mattym
#5901 [22:37] <Nektnt> My windows 10 beta edition has been "pending" download for about 20 minutes, my internet isfine, no problem there.
#5902 [22:38] <Lucky502> mattym already I restarted the PC and already completed installation
#5903 [22:39] <dscrazy03> How do I get my free version of Minecraft Windows 10 now
#5904 [22:40] <JETPACKCOW77> Im in the latest version of Minecraft and when I try to start a world the game crashes. And none of my servers are working.
#5905 [22:41] <dscrazy03> Is anybody there?
#5906 [22:42] <dscrazy03> Hello?
#5907 [22:46] <dscrazy03> Please I need help
#5908 [22:46] <Lucky502> mattym thanks
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#5910 [22:51] <dscrazy03> TERIBLE HELPERS!!!
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#5914 [22:53] <JETPACKCOW77> Im in the latest version of Minecraft and when I try to start a world the game crashes. And none of my servers are working.
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#5918 [22:55] <JETPACKCOW77> Im in the latest version of Minecraft and when I try to start a world the game crashes. And none of my servers are working.
#5919 [22:55] <bri> i want to get back to minecraft but my minecraft crashes when i try to open up a world
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#5921 [22:57] <bri> it says something about creating a child loop
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#5923 [23:02] <JETPACKCOW77> I'm getting the same error message failed to create child event loop.
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#5928 [23:09] <Crus> Hello. So I have an old minecraft account that I just found out the email to. I had forgotten the password, and I have the right email, the only negative is that the email I set up was deleted a while back. It's still set up to my account though, and I was wondering if I could get my account back somehow?
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#5941 [23:30] <the2sportguy> Attempting to login to account after just resetting password and yet it fails...
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#5955 [23:41] <eaglebread> Hi there.
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#5957 [23:42] <eaglebread> I recently installed Windows 10; my Minecraft game continues to crash.
#5958 [23:42] <roboman792> I am having difficulty trying to update my driver
#5959 [23:42] <eaglebread> That's the issue I'm having too.
#5960 [23:43] <roboman792> Yeah, I downloaded my scanner but it's not providing me with any drivers.
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#5962 [23:44] <roboman792> Has anyone helped you out yet?
#5963 [23:44] <eaglebread> Nope.
#5964 [23:44] <eaglebread> ;/
#5965 [23:45] <roboman792> Hm :|
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#5968 [23:47] <roboman792> Have you heard from anybody else?
#5969 [23:48] <eaglebread> Just you.
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#5971 [23:51] <eaglebread_> Hello?
#5972 [23:51] <eaglebread_> I'm in need of assistance.
#5973 [23:51] <roboman792> There's two?
#5974 [23:51] <eaglebread_> There isn't?
#5975 [23:51] <eaglebread_> xD
#5976 [23:51] <roboman792> You just rejoined?
#5977 [23:52] <eaglebread_> Yeah, I thought there was two.
#5978 [23:52] <eaglebread_> lol
#5979 [23:52] <roboman792> There is.
#5980 [23:52] <roboman792> I see one 'eaglebread' and another 'eaglebread_'
#5981 [23:53] <eaglebread_> Weird...
#5982 [23:53] <roboman792> Yup.
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#5984 [23:53] <roboman792> Matter of fact, I see all these names, but none of them are interacting.
#5985 [23:54] <roboman792> Now it's one.
#5986 [23:54] <eaglebread_> I just installed this driver utility thing, which says there isn't any driver issues
#5987 [23:55] <roboman792> Mine says that there aren't any drivers to download.
#5988 [23:55] <eaglebread_> Yeah.
#5989 [23:55] <eaglebread_> Same.
#5990 [23:55] <roboman792> But I still get the error from my minecraft.
#5991 [23:55] <roboman792> Which do you use? Mine is Intel.
#5992 [23:56] <roboman792> I downloaded the scanner but it hasn't done anything for me.
#5993 [23:56] <eaglebread_> Mine's Intel too.
#5994 [23:56] <roboman792> Hmm...
#5995 [23:56] <eaglebread_> Did you do the "dxdiag" thing?
#5996 [23:56] <roboman792> Yeah.
#5997 [23:57] <roboman792> I followed all the instructions but nothing is still working.
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#5999 [23:58] <eaglebread_> Yeah, I can relate.
#6000 [23:58] <roboman792> I'm pretty sure why were not getting any assistance is because it's near 1:00.
#6001 [23:58] <roboman792> At least in my time zone.
#6002 [23:59] <tanweiyu> I NEED HEIP
#6003 [23:59] <roboman792> It says you have to explain why... -_-