#1 [00:00] <eaglebread_> Majority of us are here because we have a predicament.
#2 [00:00] <eaglebread_> You're not the only one.
#3 [00:00] <roboman792> Hence why this is a 'minecrafthelp' chat.
#4 [00:00] <tanweiyu> WHY I CAN NOT BPLAY MINECRAFT
#5 [00:01] <roboman792> 'Why I can not bplay Minecraft'? What does that even mean?
#6 [00:01] <tanweiyu> MY MONEY !!!!!!!!
#7 [00:01] <roboman792> ...
#8 [00:02] <roboman792> Nevermind.
#9 [00:02] <tanweiyu> NO!!!!!
#10 [00:02] <roboman792> Forget I asked.
#11 [00:02] <roboman792> What?
#12 [00:02] <eaglebread_> You're not going to get anything resolved if you keep yelling and spamming.
#13 [00:02] <tanweiyu> MINECRAFT ,WHY
#14 [00:03] <roboman792> It'd be better if you turn off caps lock and speak proper English. :/
#15 [00:03] <roboman792> For all of us.
#16 [00:03] <eaglebread_> ^
#17 [00:03] <tanweiyu> ok
#18 [00:03] <roboman792> Thank you.
#19 [00:04] * NovaStriker347 [NovaStriker347@notlogged] has joined #minecrafthelp
#20 [00:04] <tanweiyu> are you amerika
#21 [00:05] * NovaStriker347 [NovaStriker347@notlogged] has quit. (Client Quit)
#22 [00:05] * tanweiyu [tanweiyu@notlogged] has quit. (Quit: Web client closed)
#23 [00:05] <roboman792> Yes.
#24 [00:05] <roboman792> I am 'american.'
#25 [00:06] <roboman792> BTW, I just checked the status.
#26 [00:06] <eaglebread_> Minecraft's status?
#27 [00:07] <roboman792> No, the status button near the #minecrafthelp
#28 [00:07] <eaglebread_> Oh yeah.
#29 [00:07] <mattym> Guys can you repeat your issues?
#30 [00:07] <roboman792> Are you here to assist us?
#31 [00:08] <mattym> roboman792, I will try
#32 [00:08] <mattym> didnt realize no one else was on/here
#33 [00:08] * adam_ [adam_@notlogged] has joined #minecrafthelp
#34 [00:08] <roboman792> Okay. Well eaglebread_ and I kinda have the same problems.
#35 [00:08] <eaglebread_> Yeah.
#36 [00:09] <mattym> Do you both have the links to your dxdiags?
#37 [00:09] <eaglebread_> http://paste.ubuntu.com/12027916/
#38 [00:09] <roboman792> Yeah.
#39 [00:09] <roboman792> http://paste.ubuntu.com/12027921/
#40 [00:10] <adam_> I'm running into issues hosting a LAN multiplayer game...both machines are mac (Yosemite and El Captian public beta) both running 1.8.8 and are connected via wifi
#41 [00:10] <adam_> am receiving "io netty connection time out" message AFTER i tried to connect to multiplayer game
#42 [00:11] <mattym> eaglebread_, If you go to Windows Update and have it find and install all updates, it "should" find a driver for you
#43 [00:11] <adam_> the second machine can SEE the game hosted locally, but can't connect
#44 [00:11] <mattym> roboman792, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#45 [00:11] <roboman792> :o
#46 [00:11] <roboman792> Welp, that's a downer.
#47 [00:12] <mattym> eaglebread_, If Windows Update doesnt find the driver for you, you may also need to downgrade, as WU is the only way to update your graphics cards drivers at the moment
#48 [00:13] <eaglebread_> Thanks for the assistance.
#49 [00:13] <eaglebread_> It's downloading some updates right now.
#50 [00:13] <roboman792> I have another computer to play it on, but it's not in my reach. Plus, I had a nasty virus attack and I had to reboot this one.
#51 [00:13] <roboman792> I don't know if reverting back to 7 is still possible.
#52 [00:13] <mattym> roboman792, Yeah the Intel Graphics on yours stopped recieving new drivers after Windows 7
#53 [00:13] <mattym> roboman792, Well it should be one sec
#54 [00:13] <roboman792> Dang.
#55 [00:14] <mattym> roboman792, Check the info here for the downgrade http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#56 [00:14] <roboman792> I'll check really quick.
#57 [00:15] * JPPalharess [JPPalharess@notlogged] has joined #minecrafthelp
#58 [00:16] <mattym> adam_, We usually dont support Beta/Early release OS's. Being a beta we cant tell if the issue is comming from somthing incomplete in the OS or the game causing it
#59 [00:16] * JPPalharess [JPPalharess@notlogged] has quit. (Client Quit)
#60 [00:16] <mattym> adam_, The only time ive ever seen the netty issues are with Antivirus programs blocking the game
#61 [00:17] <adam_> I will try disabling the antivirus I have running on both...thanks for your help anyway :)
#62 [00:17] <roboman792> I can't downgrade.
#63 [00:17] <mattym> roboman792, Did you do a clean install of 10?
#64 [00:17] <roboman792> Yeah.
#65 [00:17] <roboman792> I had to reboot the computer.
#66 [00:18] <roboman792> So there is no way to revert.
#67 [00:19] <mattym> roboman792, If you still have your license key for 7, you can always make an new install disk to put it back on
#68 [00:19] <roboman792> I don't have that either.
#69 [00:20] * Xander1428 [Xander1428@notlogged] has joined #minecrafthelp
#70 [00:20] <roboman792> So, I can't use this PC for Minecraft? At least the old version?
#71 [00:20] * adam_ [adam_@notlogged] has quit. (Ping timeout: 204 seconds)
#72 [00:21] <mattym> roboman792, Not with that hardware no
#73 [00:21] <mattym> roboman792, Are you able to run the 10 Edition on that?
#74 [00:21] <roboman792> Yes, I can. But I really do prefer the older version.
#75 [00:22] <mattym> roboman792, Odd, i was told that Win10 Edition needed directx 11, but yours only shows it with 10. I guess it will run on that as well
#76 [00:22] <roboman792> I guess.
#77 [00:23] <roboman792> Thanks for the help anyway. I was thinking about buying a new computer anyhow.
#78 [00:23] <mattym> roboman792, Regular MC needs OpenGL to run, and that is packaged with the drivers, and as your hardware only has drivers up to Windows 7, that is the issue
#79 [00:23] <roboman792> Ah.
#80 [00:24] <roboman792> Is there anyway to download and implement OpenGL to my computer?
#81 [00:26] <mattym> roboman792, On Windows, they are only packaged with the drivers
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#83 [00:26] <roboman792> Oh. I see.
#84 [00:26] * LadyShoga [LadyShoga@notlogged] has joined #minecrafthelp
#85 [00:27] <roboman792> If only I extract it from the package and add it to my own driver.
#86 [00:27] <roboman792> could*.
#87 [00:28] <LadyShoga> Anyone using Ubuntu know if OpenJDK6 works? because my .jar file won't even respond when I click on it.
#88 [00:28] <mattym> LadyShoga, As I stated earlier, i think you need Java from Oracle for the jar to work normally on linux
#89 [00:28] <LadyShoga> Oracle doesn't support ubuntu anymore
#90 [00:29] <roboman792> mattym, Thanks for the help, again.
#91 [00:29] <roboman792> I have to go, anyhow.
#92 [00:30] <eaglebread_> See you.
#93 [00:30] <mattym> LadyShoga, With a java installed have you tried using a terminal command to start it?
#94 [00:30] <roboman792> Later. :P
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#96 [00:30] <LadyShoga> Not sure how I'd do that
#97 [00:32] <mattym> LadyShoga, Not super familiar with linux but, i would assume you need to point the terminal to the directory you have the jar in
#98 [00:33] * isaac [isaac@notlogged] has joined #minecrafthelp
#99 [00:33] <mattym> LadyShoga, then do a command similar to this: java -Xmx1024M -Xms1024M -jar Minecraft.jar
#100 [00:33] <mattym> LadyShoga, Where the xmx and xms are a max and min RAM
#101 [00:33] <isaac> mattym do u remember me?
#102 [00:33] <mattym> isaac, Maybe?
#103 [00:34] <isaac> i was in here earlier and u told me that my account was throttled and i needed to wait 3 hours
#104 [00:34] <mattym> isaac, Ok, did you?
#105 [00:34] <isaac> i havent tried to log in since 430PM EST and it still wont work
#106 [00:35] * iPeer [iPeer@notlogged] has quit. ()
#107 [00:35] <mattym> isaac, What is the error it gives you, exactly
#108 [00:35] <isaac> at the mc website or launcher?
#109 [00:35] <mattym> isaac, Either/Both
#110 [00:36] <mattym> isaac, First tell me what the launcher says
#111 [00:36] <isaac> it says invaled credentials
#112 [00:36] <mattym> isaac, Then tell me if you are also unable to do it on the site
#113 [00:36] <isaac> and that my password is wrong
#114 [00:36] <mattym> isaac, what is your username?
#115 [00:36] <isaac> but i JUST changed my password like 5 min agon
#116 [00:36] <isaac> isaacholton
#117 [00:37] <isaac> is my username
#118 [00:37] <mattym> isaac, Did you try a complete log out of the launcher, then log back in?
#119 [00:37] <isaac> yes
#120 [00:38] <mattym> isaac, In the launcher when you try to log in, does it say anything about "socket" anywhere?
#121 [00:38] <isaac> hang on lemme check
#122 [00:39] <isaac> no no socket anywhere
#123 [00:39] <mattym> isaac, What antivirus are you running?
#124 [00:39] <isaac> webroot
#125 [00:39] <mattym> ??> isaac av/webroot
#126 [00:40] <Absol> isaac: If you're having issues joining a LAN world while using Webroot SecureAnywhere AntiVirus, open your settings, navigate to System Tools --> System Control --> Control Active Processes and make sure Java or Minecraft are set to Allow.
#127 [00:40] <Absol> isaac: Alternatively, use a different antivirus program, such as avast! Antivirus. See ?? av/avast for more information.
#128 [00:40] <mattym> isaac, Can you try the instructions from Absol
#129 [00:40] <mattym> isaac, To do it that way you may need the launcher open
#130 [00:41] <isaac> im a lil confused
#131 [00:41] <isaac> XD
#132 [00:41] * eaglebread_ [eaglebread_@notlogged] has quit. (Ping timeout: 204 seconds)
#133 [00:41] <mattym> isaac, Open webroots settings, then look for System tools
#134 [00:42] <isaac> ok
#135 [00:42] <isaac> system control?
#136 [00:43] <mattym> isaac, yes
#137 [00:43] <isaac> ok
#138 [00:43] <mattym> isaac, Then see if there is an option to Control Active Processes
#139 [00:44] <isaac> ok im here... everything is set to allow
#140 [00:44] <mattym> isaac, Java and Minecraft?
#141 [00:44] <isaac> yup both of them
#142 [00:44] <mattym> isaac, Try logging in once more
#143 [00:44] <isaac> nope
#144 [00:44] <isaac> UGH
#145 [00:45] <isaac> im getting pissed
#146 [00:45] <mattym> isaac, Ok, do you know how to get to the Command Prompt(CMD), also called Run
#147 [00:45] <isaac> yea
#148 [00:45] <mattym> isaac, Open that up
#149 [00:45] <isaac> its open
#150 [00:45] <mattym> isaac, then type in: netsh winsock reset
#151 [00:45] <mattym> isaac, then press enter
#152 [00:46] * Az_ [Az_@notlogged] has joined #minecrafthelp
#153 [00:46] <mattym> isaac, If the command finishes it will require a restart
#154 [00:46] <isaac> no it said i have to be a administrator on my computer but i am...
#155 [00:46] <mattym> isaac, one sec
#156 [00:47] <mattym> ??> isaac win/elevated-cmd
#157 [00:47] <Absol> isaac: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#158 [00:47] <mattym> isaac, Open the CMD according to Absol's instructions
#159 [00:47] <isaac> the win key?
#160 [00:47] * xMustyyy [xMustyyy@notlogged] has joined #minecrafthelp
#161 [00:47] <xMustyyy> i need help
#162 [00:47] <mattym> Windows button on the keyboad isaac
#163 [00:48] <mattym> xMustyyy, Please explain the issue
#164 [00:48] <xMustyyy> ok so,
#165 [00:48] <xMustyyy> when ever i click on my minecraft folder and i click on play it loads then it says it crashes and then it says uu need to upgrade ur graphics driver..
#166 [00:49] <mattym> xMustyyy, Do you have the link to your dxdiag report? If so please post it in the chat.
#167 [00:49] <xMustyyy> yeah i do.
#168 [00:49] * TH3N00B [TH3N00B@notlogged] has quit. (Remote host closed the connection)
#169 [00:49] <xMustyyy> ------------------
#170 [00:49] * TH3N00B [TH3N00B@notlogged] has joined #minecrafthelp
#171 [00:49] <xMustyyy> wait
#172 [00:49] <mattym> xMustyyy, It needs to be in the paste.ubuntu.com link
#173 [00:49] <xMustyyy> ------------------
#174 [00:50] <xMustyyy> ohhhh
#175 [00:50] <isaac> ok i pressed all these buttons and aint shit happening
#176 [00:50] <xMustyyy> so i download the text yeah?
#177 [00:50] * farciano [farciano@notlogged] has joined #minecrafthelp
#178 [00:50] <mattym> isaac, Close the CMD, then open it the way the instruction say
#179 [00:50] <mattym> xMustyyy, No
#180 [00:50] <isaac> i did
#181 [00:50] <mattym> xMustyyy, On that page just copy the url
#182 [00:50] <isaac> and aint shit happen
#183 [00:50] <mattym> isaac, Did it open the CMD again?
#184 [00:50] <isaac> yea
#185 [00:51] * Az_ [Az_@notlogged] has quit. (Quit: Web client closed)
#186 [00:51] <mattym> isaac, Ok then type the command again: netsh winsock reset
#187 [00:51] <mattym> isaac, Hit enter
#188 [00:51] <xMustyyy> http://paste.ubuntu.com/12028234/
#189 [00:51] <LadyShoga> And I can't run this any way because it needs a pentium and I have centrino
#190 [00:51] <mattym> isaac, It should complete and ask you to restart
#191 [00:51] <mattym> xMustyyy, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#192 [00:52] <xMustyyy> oh whattt..
#193 [00:52] * Nektnt [Nektnt@notlogged] has quit. (Ping timeout: 204 seconds)
#194 [00:52] <xMustyyy> if i downgrade it to windows 7.. i probabaly wouldnt be able to get back to windows 10 ?
#195 [00:52] <isaac> oh i think i got it i was just being a dumbass
#196 [00:52] <LadyShoga> how do I get a refund
#197 [00:53] <mattym> LadyShoga, If you didnt bother to read the requirements and you dont meet them then technically you dont qualify for one
#198 [00:53] <mattym> LadyShoga, Read the info here https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy?b_id=5408
#199 [00:53] <xMustyyy> mattym how do i downgrade to windows 7?
#200 [00:53] <mattym> isaac, Did the command complete?
#201 [00:54] <mattym> xMustyyy, Read the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#202 [00:54] <LadyShoga> Great I just blew 30 bucks on a game I can't ever play
#203 [00:54] * LadyShoga [LadyShoga@notlogged] has quit. (Quit: Web client closed)
#204 [00:54] <isaac> no it still doesnt let me be an administrater like WTF
#205 [00:54] <mattym> isaac, What version of windows are you on?
#206 [00:55] <isaac> 8
#207 [00:55] * Andrio [Andrio@notlogged] has joined #minecrafthelp
#208 [00:56] <mattym> if you hit the Windows Key, it should open the start menu, and typing cmd should find and highligh the Run/CMD
#209 [00:56] <xMustyyy> mattym how do i get to update & security?
#210 [00:56] <xMustyyy> im new to windows 10 thats why
#211 [00:56] <isaac> can i just hit the start button and r at the same time
#212 [00:57] <mattym> isaac, While its still highlighted, pressing the Ctrl and Shift and Alt and Enter key at the same time will start CMD as admin
#213 [00:57] <mattym> isaac, No Win R wont work with the button combo to start it at admin level
#214 [00:57] <mattym> xMustyyy, It should all be there in the instructions
#215 [00:58] <mattym> xMustyyy, Try hitting the Windows Icon on the start bar, then select Settings, Update and Security should be there
#216 [00:58] <xMustyyy> mattym i got it, so basically all i do, is i go back to windows 10 then how do i update my graphics drivers at windows 7? exactly the same?
#217 [00:58] <xMustyyy> yeah i got it mattym
#218 [00:58] <xMustyyy> so when i update it on windows 7 i come back to windows 10 then ill be all set?
#219 [00:58] <mattym> xMustyyy, No, you need to go back to windows 7 and stay there
#220 [00:59] <mattym> xMustyyy, As i said, your graphics hardware is not supported on Windows 10
#221 [00:59] <isaac> ok i gotta restart thanks matt
#222 [00:59] <xMustyyy> oh. is there any way it could be supported?
#223 [00:59] <xMustyyy> or no?!
#224 [00:59] <mattym> xMustyyy, No
#225 [00:59] <mattym> xMustyyy, Your hardware is old, and only supported up to 7
#226 [01:00] <xMustyyy> oh yep ok then thanks for the help mattym i appreciate it
#227 [01:00] <xMustyyy> yeah i understand.
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#230 [01:02] * jefe [jefe@notlogged] has quit. (Ping timeout: 186 seconds)
#231 [01:03] * isaac [isaac@notlogged] has quit. (Ping timeout: 204 seconds)
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#233 [01:04] <isaac> ok well mattym i did it
#234 [01:04] * Devil120202 [Devil120202@notlogged] has joined #minecrafthelp
#235 [01:05] <mattym> isaac, Try the launcher login again
#236 [01:05] <isaac> already did and nope diddnt work
#237 [01:05] <isaac> i was playing earlier today like wtf
#238 [01:05] <Devil120202> Hello?
#239 [01:05] <Devil120202> Is anyone here?
#240 [01:05] <mattym> isaac, You may need to contact mojang and have them reset the account info then
#241 [01:05] <mattym> ??> isaac mojang/email
#242 [01:05] <Absol> isaac: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#243 [01:06] <Absol> isaac: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#244 [01:06] <Devil120202> Hello?
#245 [01:06] <mattym> isaac, Will out the form in the link Absol posted
#246 [01:06] <Devil120202> I need help with entering minecraft Demo.
#247 [01:06] <mattym> Devil120202, If you have a problem please explain it
#248 [01:06] <mattym> Devil120202, What wrong with it?
#249 [01:06] <Devil120202> When I keep clicking play demo, after downloading the game, it keeps sending me a message saying fix problems, after I did the steps, I do not know where to submit the link of the issue.
#250 [01:06] <mattym> Devil120202, Do you have the link to your dxdiag report? If so please post it in the chat.
#251 [01:07] <Devil120202> http://paste.ubuntu.com/12028290/
#252 [01:07] <mattym> Devil120202, Ok one moment
#253 [01:07] <Devil120202> Alright, thanks for the help.
#254 [01:07] * jkovach22 [jkovach22@notlogged] has joined #minecrafthelp
#255 [01:07] * xMustyyy [xMustyyy@notlogged] has quit. (Ping timeout: 204 seconds)
#256 [01:08] <mattym> Devil120202, Download and Install the file on this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#257 [01:08] <Devil120202> Okay, thanks.
#258 [01:08] <isaac> mattym: its not my account
#259 [01:08] <isaac> thats the prob
#260 [01:08] <mattym> isaac, Then you shouldnt be on it
#261 [01:08] <jkovach22> hello. i think your servers are down just trying to see if i s gonna be fixed soon. we were able to sign in perfectly fine then it signed us out and we cant make new accounts or anything and your website minecraft.net is being wierd. is it crashing or?
#262 [01:09] * jefe [jefe@notlogged] has joined #minecrafthelp
#263 [01:09] <isaac> cause i have a alt and neiter will log in correctly
#264 [01:09] <mattym> .m
#265 [01:09] <PangeaBot> (mattym) 03Online: Login, Session, Skins, Website, Realms
#266 [01:09] <mattym> jkovach22, All servers are fine
#267 [01:09] * Az_ [Az_@notlogged] has joined #minecrafthelp
#268 [01:09] * jefe is now known as Guest10813
#269 [01:09] <jkovach22> im not talking about the servers, more like the website it wont let us sign in even tho we have proof we are using the correct info
#270 [01:10] <isaac> no my account ISNT the problem
#271 [01:10] <mattym> isaac, IF you have multiple accounts and neither can log in, its still indicative of the throttle
#272 [01:10] <mattym> jkovach22, What error does the launcher give?
#273 [01:10] <isaac> well i waited 3 hours
#274 [01:10] * Az_ [Az_@notlogged] has quit. (Client Quit)
#275 [01:10] <Devil120202> Hello? Do I just go ahead and install the Win7Vista?
#276 [01:10] <mattym> isaac, Did you wait without trying to log in on either, or changing account info
#277 [01:11] <mattym> Devil120202, yes
#278 [01:11] <Devil120202> Okay.
#279 [01:11] <isaac> yea
#280 [01:11] <jkovach22> it says incorrect credentials when we tryu to launch it and if we go to your site to make a new account just to playt the demo it makes the account does verification and everything and then it doesnt say it is an actual account to sign in on even tho you just made it
#281 [01:11] <mattym> jkovach22, What is your username?
#282 [01:12] <jkovach22> as in username by like the email with it or just the username bc it says if your account is made after november 12 of 2012 to use your email to sign in
#283 [01:12] <mattym> jkovach22, So you log in whit the email correct?
#284 [01:12] <jkovach22> yes
#285 [01:13] <jkovach22> bc your site tells me to
#286 [01:13] <mattym> jkovach22, Are you able to currently log in at account.mojang.com/me
#287 [01:13] <jkovach22> no it doesnt let me sign in through their either. i had my friend try before it signed him out and he cant sign in even tho he was JUST SIGNED IN and it says those arent the right credentials to sign in even tho he was just playing a minecraft sever
#288 [01:13] <jkovach22> server
#289 [01:14] * UsernameNotValid [UsernameNotValid@notlogged] has joined #minecrafthelp
#290 [01:14] * yojimbo [yojimbo@notlogged] has joined #minecrafthelp
#291 [01:14] <mattym> jkovach22, You were probably locked out, wait 3 hours without a login attempt, in the launcher or on the site, or from any device on your network, then try again
#292 [01:14] <yojimbo> just downloaded the demo for my imac, game lags significantly
#293 [01:15] <jkovach22> 3 hours?
#294 [01:15] <mattym> yojimbo, What version of OSX are you on?
#295 [01:15] <yojimbo> yosemite
#296 [01:15] <mattym> jkovach22, Yes, you need to make sure no on on the network tries to log in at all during that time or it will reset
#297 [01:16] <mattym> yojimbo, Are you on the latest version of java?
#298 [01:16] <UsernameNotValid> My Minecraft wont login on the mojan g website or the minecraft.net website
#299 [01:16] <UsernameNotValid> or on the launcher
#300 [01:16] <yojimbo> i'm not sure. i just downloaded java when i downloaded the demo today
#301 [01:16] <jkovach22> ok thank you. are you sure its not a bug or problem with the website?
#302 [01:16] <mattym> yojimbo, Was it jave 1.8
#303 [01:16] <mattym> jkovach22, Its a very common problem, and from the info you gave its usually what i said
#304 [01:17] <mattym> jkovach22, Again remember if you have someone else with you on the same network, no one can attempt a login during that time
#305 [01:17] <jkovach22> does it happen often for it just to randomly sign you out and says incorrect credentials?
#306 [01:17] <yojimbo> i will try to find out right now
#307 [01:18] <mattym> jkovach22, It is usually triggered by too many wrong login attempts, or too many logins comming from the same network to fast
#308 [01:18] <UsernameNotValid> is it just 3 hours? or can we try in about an hour?
#309 [01:19] <jkovach22> ok thankyou? could their be a lower time? maybe like 2 hours? or does it usually need to be 3 hours
#310 [01:19] <mattym> UsernameNotValid, Its 3 hours, if you try in an hour, it will reset to 3 again
#311 [01:19] <UsernameNotValid> ok thank you
#312 [01:22] <yojimbo> i have java version 8 update 51
#313 [01:22] * GV [GV@notlogged] has joined #minecrafthelp
#314 [01:22] * GV is now known as GreyVulpine
#315 [01:22] <mattym> yojimbo, Ok, in the launcher, can you hit the Edit Profile button
#316 [01:23] * UsernameNotValid [UsernameNotValid@notlogged] has quit. (Ping timeout: 204 seconds)
#317 [01:23] <isaac> fuck u guys, u guys u aint do shit to help me just waisted a few hours of my mother fucking life you dick munching failed abortion ass pieces of dick lint sucking faggot ass cock lickers
#318 [01:23] * AuBot kicked isaac from #minecrafthelp (Reason: saac :Please keep it civil.)
#319 [01:23] <mattym> yojimbo, In edit profile is the check box next to Executable marked?
#320 [01:24] <yojimbo> actually i meant i had something else but just installed the new java. i will try it and see if it fix it
#321 [01:24] <mattym> yojimbo, First check what i said
#322 [01:24] <yojimbo> alright i'm in the edit profile window
#323 [01:24] <mattym> yojimbo, Is the box next to Executable checked?
#324 [01:24] <yojimbo> no
#325 [01:25] <mattym> yojimbo, Check it, then tell me what it says in the box next to it
#326 [01:26] * LeViGeO [LeViGeO@notlogged] has joined #minecrafthelp
#327 [01:26] <yojimbo> ?
#328 [01:26] <mattym> yojimbo, In the area next to executable what does it say?
#329 [01:27] <yojimbo> i typed it in but it won't let me enter it here
#330 [01:27] <yojimbo> it says library java javavirtualmachines 1.6.0 jdk contents home bin java
#331 [01:27] * LeViGeO [LeViGeO@notlogged] has quit. (Client Quit)
#332 [01:27] <mattym> yojimbo, Ok replace that with this: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java
#333 [01:27] <mattym> yojimbo, Then save the progfile
#334 [01:28] <mattym> yojimbo, Then try starting the game again
#335 [01:28] <mattym> profile*
#336 [01:28] <yojimbo> enter it exactly as that? capitals and all?
#337 [01:28] <mattym> yojimbo, Yes
#338 [01:29] <mattym> copy it over
#339 [01:29] <mattym> /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java
#340 [01:29] <mattym> capitals and symbols and all
#341 [01:29] <yojimbo> it won't let me paste it onto the edit profile window
#342 [01:30] <mattym> yojimbo, Is the check box next to Executalbe still marked?
#343 [01:30] <yojimbo> yes
#344 [01:30] <mattym> yojimbo, Then you may just need to type it
#345 [01:30] <yojimbo> is there a space after "Internet"
#346 [01:30] <yojimbo> or is it an underscore
#347 [01:30] <mattym> space
#348 [01:31] <yojimbo> okay i will try to play it now
#349 [01:31] <yojimbo> what is 3D anaglyph?
#350 [01:32] <mattym> yojimbo, Do you own a pair of Red/Blue 3D glasses?
#351 [01:32] <yojimbo> no
#352 [01:32] <mattym> yojimbo, Then leave that setting off
#353 [01:32] <yojimbo> What's VSync?
#354 [01:32] * what [what@notlogged] has joined #minecrafthelp
#355 [01:33] <mattym> yojimbo, Vertical Syncronization, i doubt an iMac has hardware that will support it, may be better off
#356 [01:33] * what [what@notlogged] has quit. (Client Quit)
#357 [01:33] <mattym> yojimbo, If its still laggy, try turning down Render Distance
#358 [01:33] <mattym> yojimbo, and maybe turn the Mimap to 0 or Off
#359 [01:33] <mattym> Mipmap*
#360 [01:35] <yojimbo> so far so good
#361 [01:35] * Meow-J [Meow-J@notlogged] has joined #minecrafthelp
#362 [01:35] <mattym> yojimbo, Do you know the system stats of your computer?
#363 [01:36] <yojimbo> 1 tb hard drive, 8 gb ram, nvidea something with 1 gb dedicated graphics. 3.something ghz with turbo boost
#364 [01:36] <yojimbo> something like that
#365 [01:37] <mattym> yojimbo, Hmm, it should handle the game fairly well, maybe turn vsync back on
#366 [01:38] <yojimbo> 3.2 ghz intel core i5. nvidea geforce gt 755m 1024mb. 2560 x 1440.
#367 [01:38] <yojimbo> ok
#368 [01:39] <yojimbo> it's just a tiny bit graphics lag with vsync on, but barely noticeable
#369 [01:40] <mattym> yojimbo, The iMac's use the laptop versions of hardware, so the graphics wont be perfect on it
#370 [01:41] <yojimbo> okay it works now. thanks. gtg.
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#377 [01:55] <brrooo> I need help with playing minecraft on windows 10
#378 [01:57] <mattym> brrooo, What is the problem you are having
#379 [01:57] * Matteo [Matteo@notlogged] has joined #minecrafthelp
#380 [02:00] <brrooo> When I try to run minecraft, I get the pixel format not accelerated error and I can't figure out how to update/fix my driver
#381 [02:00] <mattym> brrooo, Do you have the link to your dxdiag report? If so please post it in the chat.
#382 [02:00] <brrooo> http://paste.ubuntu.com/12028481/
#383 [02:00] <mattym> brrooo, Ok one moment
#384 [02:00] <brrooo> No problem, thanks
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#386 [02:02] <mattym> brrooo, Ok so usually HP laptops require drivers direct from HP, but currently i dont think they have any windows 10 drivers out, so lets try this
#387 [02:02] <mattym> brrooo, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#388 [02:03] <brrooo> Gotcha
#389 [02:04] <brrooo> Downloading it
#390 [02:04] * mysli333 [mysli333@notlogged] has joined #minecrafthelp
#391 [02:04] * mysli333 [mysli333@notlogged] has quit. (Client Quit)
#392 [02:06] <brrooo> Installing
#393 [02:07] <brrooo> Alright, analyzing my computer now
#394 [02:08] <brrooo> Installing...
#395 [02:10] * GV [GV@notlogged] has joined #minecrafthelp
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#397 [02:14] <brrooo> OK, it installed and is asking to reboot
#398 [02:14] <mattym> brrooo, Do so, the try the game again
#399 [02:15] <brrooo> sounds good, will be back if it doesn't work. if I'm not back, it worked. ty so much for help. fingers crossed
#400 [02:15] * ahmad [ahmad@notlogged] has joined #minecrafthelp
#401 [02:18] <ahmad> when i installed windows 10 minecraft crashed all the time and i dont know how to fix it
#402 [02:18] <mattym> ahmad, Do you have the link to your dxdiag report? If so please post it in the chat.
#403 [02:18] <ahmad> no soz i dont have it
#404 [02:18] * MairuFrost [MairuFrost@notlogged] has joined #minecrafthelp
#405 [02:18] <mattym> ??> ahmad win/dxdiag
#406 [02:18] <Absol> ahmad: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#407 [02:19] <mattym> ahmad, Follow the instructions in the link from Absol
#408 [02:19] <ahmad> k
#409 [02:21] <ahmad> here it is http://paste.ubuntu.com/12028553/
#410 [02:21] <mattym> ahmad, Ok one moment
#411 [02:22] <MairuFrost> Thank you in advance. How does one contact Minecraft support? I can't log into my account and it says my account doesn't exist.
#412 [02:22] <mattym> MairuFrost, One moment
#413 [02:22] <ahmad> btw thx mattym
#414 [02:23] <mattym> ahmad, Ok so usually HP laptops require drivers direct from HP, but currently i dont think they have any windows 10 drivers out, so lets try this
#415 [02:23] * LifewithCeline [LifewithCeline@notlogged] has joined #minecrafthelp
#416 [02:23] <mattym> ahmad, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#417 [02:23] <ahmad> k
#418 [02:23] <mattym> MairuFrost, What is your username?
#419 [02:23] <MairuFrost> It should be " MairuFrost "
#420 [02:24] <mattym> MairuFrost, When you try to log in at minecraft.net what does it say?
#421 [02:25] * LifewithCeline [LifewithCeline@notlogged] has quit. (Client Quit)
#422 [02:26] <ahmad> matty when i finish download what u want me to download what do i do
#423 [02:26] <mattym> ahmad, Run/Install it
#424 [02:26] <ahmad> oh k wait my pc is soo slow
#425 [02:27] <MairuFrost> I'm sorry, it literally just let me in when I went to check again... I'm very sorry, and thank you very much for your time, :3 -now has to wonder why the password is working now...-
#426 [02:27] <mattym> MairuFrost, Sometimes if you fail to log in too many times
#427 [02:27] <mattym> MairuFrost, Or if you try to log in too many times too fast
#428 [02:28] <mattym> MairuFrost, It will lock you out, normally lasts 3 hours.
#429 [02:28] <ahmad> why is sometimes ur name in red mattym
#430 [02:28] <mattym> ahmad, Its only like that when someone mentions your name
#431 [02:28] <mattym> otherwise not
#432 [02:28] <MairuFrost> Strange, I was asleep 3 hours ago xD thank you for the info good night!
#433 [02:29] * Josh_ [Josh_@notlogged] has joined #minecrafthelp
#434 [02:29] <ahmad> when i run it what do i do then
#435 [02:30] <Josh_> I cant log into my accont amymore, I cant log into any account anymore
#436 [02:30] <mattym> ahmad, It should go through the insall process, and if it finishes properly should ask you to restart the computer
#437 [02:30] <mattym> Josh_, What does it say when you try?
#438 [02:30] <ahmad> k thx
#439 [02:30] <Josh_> So at first my password would no longer work a few weeks ago when minecraft severs went fown
#440 [02:31] <Josh_> I tryed deleating my .miencraft
#441 [02:31] <Josh_> when I came back my password would not work
#442 [02:31] <mattym> Josh_, What does the game say when you try to log in?
#443 [02:31] <Josh_> I then tryed to reset
#444 [02:31] <Josh_> It says "you can no longer log into josh55dude12"
#445 [02:32] <mattym> Josh_, Are you using the official launcher?
#446 [02:32] <Josh_> Yes
#447 [02:32] <Josh_> I downloaded it from minecraft.net
#448 [02:32] * Trippy [Trippy@notlogged] has joined #minecrafthelp
#449 [02:32] <mattym> Josh_, And what happens if you try to log in on minecraft.net?
#450 [02:32] <Trippy> yo
#451 [02:32] <Josh_> Same thing
#452 [02:32] <Josh_> Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username.
#453 [02:32] <Josh_> Just tryed
#454 [02:33] * Trippy [Trippy@notlogged] has quit. (Client Quit)
#455 [02:33] <mattym> Josh_, Did you only just now try to log in again? as in since the server issues?
#456 [02:33] <Josh_> Since the server issues
#457 [02:33] <Josh_> but using the dataa I deleted I put the laucher data back in
#458 [02:33] <Josh_> and I could still log in
#459 [02:33] <Josh_> but today it siad "You can no long log into josh55dude12
#460 [02:34] <Josh_> It did the same thing with my friends accont that I use
#461 [02:34] <mattym> Josh_, You may have been temporarily locked out, wait 3 hours without any login attempts, then try again, if it still doesnt work, come back to the chat and let us know
#462 [02:34] <Josh_> Why would somthing like this happen?
#463 [02:34] <mattym> Josh_, Dont try to log in on any of the accounts, on the launcher or website, during that time
#464 [02:35] <Josh_> Allright
#465 [02:35] <ahmad> mattym how do u know all this stuff
#466 [02:35] <Josh_> Can you explain to me what can caouse this?
#467 [02:35] <ahmad> r u a gamer or what [
#468 [02:35] <mattym> Josh_, Too many failed logins, or too many log ins too fast can casue it
#469 [02:35] <Josh_> Thats it
#470 [02:35] <Josh_> In that case
#471 [02:35] <Josh_> but I still have the problem with my josh55dude12
#472 [02:35] <mattym> ahmad, I/We see most of the issues many time a day
#473 [02:35] <Josh_> but I will ask about that laster
#474 [02:35] <ahmad> oh
#475 [02:36] <mattym> Josh_, Like i said wait the 3 hours, if the issue still happens come back here and let us know
#476 [02:36] <ahmad> r u gonna be still here in 3 hours mattym
#477 [02:36] <Josh_> Will do
#478 [02:36] <mattym> ahmad, Someone will
#479 [02:36] <ahmad> k
#480 [02:36] <ahmad> thx
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#482 [02:37] * cleverbeast [cleverbeast@notlogged] has joined #minecrafthelp
#483 [02:37] <ahmad> still waiting till it download\
#484 [02:39] <cleverbeast> yes i am unable to login to my email account and it wont let me change my email.
#485 [02:39] <mattym> ??> cleverbeast mojang/email
#486 [02:39] <Absol> cleverbeast: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#487 [02:39] <Absol> cleverbeast: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#488 [02:39] <mattym> cleverbeast, You will need to fill out the from Absol linked
#489 [02:40] * Ycats_4578 [Ycats_4578@notlogged] has joined #minecrafthelp
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#495 [02:46] <ahmad> i cant run the app
#496 [02:47] <mattym> ahmad, What does it say?
#497 [02:47] <ahmad> wait let me re run
#498 [02:48] <cleverbeast> okay i filled it out.
#499 [02:48] <mattym> cleverbeast, You will need to wait on the reply from them, may take a few days
#500 [02:49] <ahmad> this app cant run on ur pc to find a version on ur pc chek with the softwar publishir
#501 [02:49] <cleverbeast> i see that doesn't help me in anyway
#502 [02:49] <mattym> ahmad, Ok, like i said earlier, this is because HP usually only alows their drivers.
#503 [02:50] <mattym> ahmad, All you can do for now is check Windows Update
#504 [02:50] <mattym> ahmad, Have it find and install any updates
#505 [02:50] <ahmad> i have windows 10
#506 [02:50] <ahmad> how can i install any updates
#507 [02:51] <ahmad> if i install any update will minecraft dont crash
#508 [02:51] <mattym> ahmad, If you click the Windows Icon in the start bar, then select Settings, then Updates and Security
#509 [02:51] <mattym> ahmad, In there find Windows Update and have it search for updates, then install any it finds
#510 [02:52] <ahmad> and qwill minecraft work'
#511 [02:52] <mattym> ahmad, If that doesnt help the issue with Minecraft, you will either need to wait for HP to update the drivers they have, or downgrade to an old version of Windows
#512 [02:52] <ahmad> oh k
#513 [02:54] <ahmad> if i downgrade the window and minecraft wont work what do i do
#514 [02:54] <dalecannon> it will work
#515 [02:54] <dalecannon> windows 10 isnt perfect
#516 [02:54] <mattym> ahmad, If you downgrade you need to make sure to install the drivers from HP
#517 [02:54] <dalecannon> i have an old dell that works great with it and my custom built high end machine bricks on install
#518 [02:55] <dalecannon> dont jump the gun and upgrade if your a gamer
#519 [02:55] <ahmad> how can i downgrade
#520 [02:56] <mattym> ahmad, Check the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#521 [02:56] <dalecannon> there ya go thats mattym
#522 [02:56] <ahmad> k
#523 [02:56] <dalecannon> yeah honestly gamers should be the last to update
#524 [02:56] <dalecannon> like i said brand new machine here and i brick on install at 32% along with a ton others
#525 [03:00] * troubledtrucker [troubledtrucker@notlogged] has joined #minecrafthelp
#526 [03:00] <troubledtrucker> i need help again...
#527 [03:00] <mattym> troubledtrucker, What seems to be the issue?
#528 [03:01] <troubledtrucker> same as last time... i installed the driver you told me to... but nothing changed
#529 [03:01] <mattym> troubledtrucker, Is minecraft crashing?
#530 [03:02] <troubledtrucker> still getting black shapes where the trees and grass should be. cannot see any of the items in my inventory either
#531 [03:02] * Bedcall [Bedcall@notlogged] has joined #minecrafthelp
#532 [03:02] <mattym> troubledtrucker, Can you get me a link to a fresh dxdiag report?
#533 [03:03] <troubledtrucker> sure gimme a min
#534 [03:03] <Bedcall> Hello, my Minecraft is failing to launch. It was working before windows 10, and after the update, stopped.
#535 [03:03] * Clashingaround [Clashingaround@notlogged] has joined #minecrafthelp
#536 [03:03] <Clashingaround> hello?
#537 [03:03] <mattym> Bedcall, What is the issue it gives you?
#538 [03:03] <Bedcall> The Minecraft: Windows 10 beta works
#539 [03:03] * ahmad [ahmad@notlogged] has quit. (Ping timeout: 204 seconds)
#540 [03:03] <mattym> hello Clashingaround
#541 [03:03] <Bedcall> I will find out mattym
#542 [03:04] <Clashingaround> Hi it says when i check for updates for the driver there are none when i try to play it crashes
#543 [03:04] <mattym> Clashingaround, Do you have the link to your dxdiag report? If so please post it in the chat.
#544 [03:05] <Bedcall> mattym: The error box is called: "Lack of Updated Graphic Drivers"
#545 [03:05] <Clashingaround> http://paste.ubuntu.com/12028731/
#546 [03:05] <mattym> Bedcall, Do you have the link to your dxdiag report? If so please post it in the chat.
#547 [03:05] <mattym> Clashingaround, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#548 [03:05] <troubledtrucker> mattym, http://paste.ubuntu.com/12028745/
#549 [03:05] <Clashingaround> ok
#550 [03:05] <mattym> troubledtrucker, One moment let me check something
#551 [03:06] * Clashingaround [Clashingaround@notlogged] has quit. (Client Quit)
#552 [03:06] <troubledtrucker> kk
#553 [03:06] <mattym> troubledtrucker, Can you find the HP product number for your laptop
#554 [03:07] * dalecannon [dalecannon@notlogged] has quit. ()
#555 [03:07] <Bedcall> mattym: http://paste.ubuntu.com/12028761/
#556 [03:07] <mattym> Bedcall, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#557 [03:07] <mattym> Bedcall, Just a warding, even if you go back to Windows 7, minecraft wont work very well on that hardware
#558 [03:08] <Bedcall> I know... Funny thing is, Windows 10 minecraft version works great
#559 [03:08] <mattym> Bedcall, Yeah, they are based of different graphics engines
#560 [03:08] <troubledtrucker> might sound dumb but thats the one on the bottom on the sticker, correct?
#561 [03:08] <mattym> Bedcall, Your computer will support the newer one, but wont run normal MC on windows 10
#562 [03:08] <mattym> troubledtrucker, Yeah
#563 [03:08] <Bedcall> Well, thanks for the help
#564 [03:09] <troubledtrucker> k gimme a sec
#565 [03:09] <mattym> troubledtrucker, Should say HP Pavilion g6 Notebook PC somewhere
#566 [03:09] <Bedcall> Guess I need to change computer
#567 [03:09] <Bedcall> Goodbye!
#568 [03:09] <mattym> troubledtrucker, but should have more numbers aslo
#569 [03:09] <mattym> troubledtrucker, Does your laptops keyboard have an Fn keys?
#570 [03:09] <mattym> key*
#571 [03:09] <troubledtrucker> yea.
#572 [03:09] <mattym> then hold FN and press Esc
#573 [03:10] <mattym> troubledtrucker, That should open a window with the Product Number and other info
#574 [03:10] <troubledtrucker> prod number: LH615UA#ABA
#575 [03:11] * xIDommeHD [xIDommeHD@notlogged] has joined #minecrafthelp
#576 [03:11] <mattym> troubledtrucker, Ok one moment
#577 [03:11] * xIDommeHD [xIDommeHD@notlogged] has quit. (Client Quit)
#578 [03:12] <mattym> troubledtrucker, Ok lets try the one direct from HP
#579 [03:12] <mattym> troubledtrucker, Download and Install this file http://ftp.hp.com/pub/softpaq/sp54001-54500/sp54457.exe
#580 [03:12] <troubledtrucker> ok.
#581 [03:13] * betterpo [betterpo@notlogged] has joined #minecrafthelp
#582 [03:13] <troubledtrucker> 26 min dnld. i am so glad the truck stops have wifi. lol
#583 [03:14] <betterpo> hey i forgot my password for my account and i keep going through th password recovery crap and everytime i try i dont get the verification email
#584 [03:14] <mattym> betterpo, Who is your email provider?
#585 [03:15] <troubledtrucker> gonna install this one and restart, if it dont work i will be back
#586 [03:15] * Clashingaround [Clashingaround@notlogged] has joined #minecrafthelp
#587 [03:16] * troubledtrucker [troubledtrucker@notlogged] has quit. (Quit: Web client closed)
#588 [03:16] <Clashingaround> hello
#589 [03:16] <mattym> Hello Clashingaround
#590 [03:17] <Clashingaround> sorry that im back but when i got the windows 10 upgrade and i had windows 7 it still crashed but it wasnt the driver
#591 [03:17] <mattym> Clashingaround, What do you mean?
#592 [03:18] <Clashingaround> When i started playing the game on windows 7 it crashed
#593 [03:18] <mattym> Clashingaround, Looking back at your dxdiag report i can see taht the graphics you have on that computer do not meet the minimum requirements for Minecraft
#594 [03:19] <betterpo> its on my old email
#595 [03:19] <Clashingaround> it said something like missing sound zombies
#596 [03:19] <betterpo> it was hotmail
#597 [03:19] <betterpo> but i made it so it works with outlook
#598 [03:19] <mattym> Clashingaround, Even if you go back to windows 7, you would probably only be able to run the game up to version 1.7.2 on the hardware on that computer
#599 [03:19] <mattym> betterpo, Can you check the spam/junk folders
#600 [03:19] <Clashingaround> ok
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#602 [03:20] <mattym> ??> betterpo account/email-missing
#603 [03:20] <Absol> betterpo: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#604 [03:20] <Absol> betterpo: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#605 [03:20] <mattym> betterpo, Also read the info from Absol
#606 [03:20] <mattym> betterpo, Hotmail accounts will often drop the email from mojang
#607 [03:20] <mattym> ??> betterpo mojang/email
#608 [03:20] <Absol> betterpo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#609 [03:20] <Absol> betterpo: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#610 [03:20] <mattym> betterpo, You may need to fill out the from Absol linked
#611 [03:21] <betterpo> ok
#612 [03:21] <mattym> betterpo, If you do make sure to use a different email than the hotmail one as the contact email
#613 [03:21] <betterpo> yes
#614 [03:21] <betterpo> thanks
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#627 [03:54] <yojimbo> I just downloaded minecraft demo and it's lagging significantly
#628 [03:54] * jonh [jonh@notlogged] has joined #minecrafthelp
#629 [03:54] <yojimbo> my imac is 3.2 ghz intel core i5. nvidea geforce 1gb. 8 gb ram.
#630 [03:55] <yojimbo> just updated to the latest version of java
#631 [03:55] <jonh> hello, i need assistance for MCPE, des not work version 0.11.0 on my ipod touch 4
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#637 [04:02] <Tayfinford> Minecraft keeps crashing?
#638 [04:02] <jonh> where i can found MCPE 0.10.4 version?
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#641 [04:03] <Tayfinford> minecraft keeps crashing
#642 [04:03] <lolpoop> i have problem with minecraft forge. i download mods and put them into the mod folder and even if the mod is the right verson it still dosent work.
#643 [04:04] <Tayfinford> what website did u download the mods from?
#644 [04:05] * Petru_Gamer29 [Petru_Gamer29@notlogged] has quit. (Client Quit)
#645 [04:05] <lolpoop> mine craft forums i think
#646 [04:05] <Tayfinford> what does it come up when u place it in the folder?
#647 [04:06] <lolpoop> i put it in the mods folder then i load the game with minecraft forge
#648 [04:07] * do4gn [do4gn@notlogged] has joined #minecrafthelp
#649 [04:07] <do4gn> ew
#650 [04:07] <Tayfinford> try downloading mods again
#651 [04:07] <do4gn> no
#652 [04:08] <lolpoop> ok
#653 [04:10] <lolpoop> i also tryed downloading mod the old way but that didnt work as well
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#657 [04:15] <lolpoop> didnt work
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#664 [04:27] <jkovach22> mattym are you still in here
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#667 [04:27] <jkovach22> help
#668 [04:28] <jkovach22> anybody their to help?
#669 [04:31] <jkovach22> ok someone neeeds to answer bc i had help from one of your guys named mattym and he said this was like guarenteed to work by waiting 3 hours for our minecraft to reset so we did and it didnt reset and waisted our time -.-
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#673 [04:33] <jkovach22> anybody here?
#674 [04:37] <Andrio> It still says your credentials are invalid when you try to log into mojang.com?
#675 [04:40] <Andrio> ??> jkovach22 account/send-email
#676 [04:40] <Absol> jkovach22: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#678 [04:46] * jdjdjr [jdjdjr@notlogged] has joined #minecrafthelp
#679 [04:47] <jdjdjr> jjusuezjs
#680 [04:47] * Tony_ [Tony_@notlogged] has joined #minecrafthelp
#681 [04:48] <Tony_> I got a pixel crash report when i attempted to play minecraft and i just updated to windows 10 i got that directx upuntu pastebin thing done aswell
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#683 [04:53] <Tony_> hello?
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#685 [04:54] <Shade> Every time I try and load my Minecraft, It says "lach of Graphic drivers", anyone know how to fix it?
#686 [04:55] <Tony_> im the same
#687 [04:55] * TNTdragoNL [TNTdragoNL@notlogged] has joined #minecrafthelp
#688 [04:55] <Tony_> its says update graphc drivers
#689 [04:55] <Shade> I updated to windows 10 and it has been doing it
#690 [04:55] <Tony_> same here
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#692 [04:56] * JohnZoo_57 [JohnZoo_57@notlogged] has joined #minecrafthelp
#693 [04:56] <Tony_> nobody is on to help
#694 [04:56] <elise> I am trying to get onto minecraft but it wont let me
#695 [04:57] <elise> can u help m,e
#696 [04:57] <elise> me
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#698 [04:57] <Shade> I need someone who can help me
#699 [04:57] <Shade> I need someone who can help me
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#702 [05:00] <Josh_> I can no longer log into my minecraft account. The email I bought it with wont work so it seems it has been changed. What can I do
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#704 [05:01] <Josh_> Really Need help!
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#706 [05:01] <Josh_> please hellp me
#707 [05:01] <elise> hi it wont let me on minecraft
#708 [05:02] <elise> helloo
#709 [05:02] <elise> anybody
#710 [05:02] <elise> there
#711 [05:02] <elise> answer
#712 [05:02] <elise> me
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#718 [05:03] <elise> http://paste.ubuntu.com/12029224/
#719 [05:03] <elise> this is the link for my dxdiag report
#720 [05:03] * JohnZoo_57 [JohnZoo_57@notlogged] has quit. (Ping timeout: 204 seconds)
#721 [05:03] <elise> helo'
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#725 [05:05] <elise> http://paste.ubuntu.com/12029224/ this is the dxdiag report link
#726 [05:05] <elise> plz help me urgently
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#729 [05:15] <ADSkill_> How do i change my password with my email got compromised and security questions changed?
#730 [05:16] <elise> i dont know
#731 [05:16] <ADSkill_> Not talking with you
#732 [05:16] <elise> do u know why mine isnt working read ^^^^^^^
#733 [05:17] <ADSkill_> Anyone?
#734 [05:17] <ADSkill_> eh nvm
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#736 [05:20] <Andrio> elise, install this driver: http://www.nvidia.com/download/driverResults.aspx/87789/en-us
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#738 [05:21] * mcpcfanc [mcpcfanc@notlogged] has joined #minecrafthelp
#739 [05:21] <DanTDS> hello i want some help
#740 [05:22] <DanTDS> hello anyone there
#741 [05:22] <mcpcfanc> DanTDS, please be more specific.
#742 [05:22] <DanTDS> is someone here
#743 [05:22] * Xulinho [Xulinho@notlogged] has joined #minecrafthelp
#744 [05:22] <mcpcfanc> DanTDS, yes, I am.
#745 [05:23] <DanTDS> i want help
#746 [05:23] <DanTDS> my game crashed
#747 [05:23] <DanTDS> when i clicked play
#748 [05:23] <DanTDS> i used mods only
#749 [05:23] <elise> this is the link for my dxdiag report http://paste.ubuntu.com/12029224/ because my game crashed
#750 [05:23] <elise> can someone help me
#751 [05:23] <mcpcfanc> ??> DanTDS mods
#752 [05:23] <Absol> DanTDS: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#753 [05:23] <Absol> DanTDS: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#754 [05:24] <elise> this is the link for my dxdiag report http://paste.ubuntu.com/12029224/
#755 [05:24] <elise> my game crashed
#756 [05:24] <mcpcfanc> elise, thanks, having a look at it.
#757 [05:24] <elise> ok
#758 [05:24] * Dr_Bueno_PvP [Dr_Bueno_PvP@notlogged] has joined #minecrafthelp
#759 [05:24] <elise> plz help me
#760 [05:25] * Dr_Bueno_PvP [Dr_Bueno_PvP@notlogged] has quit. (Client Quit)
#761 [05:25] <DanTDS> can some help me i just used mods is that goood or not
#762 [05:25] <elise> mcpcfanc can u help?
#763 [05:25] <Andrio> elise, install this driver: http://www.nvidia.com/download/driverResults.aspx/87789/en-us
#764 [05:25] <elise> ok thanks
#765 [05:26] <mcpcfanc> DanTDS. we do not support mods on this IRC channel.
#766 [05:26] <elise> it costs money
#767 [05:26] <elise> surely there is another way that doesnt cost money
#768 [05:27] <Andrio> What costs money?
#769 [05:27] <elise> the driver
#770 [05:27] <Andrio> No, it doesn't.
#771 [05:27] <Andrio> They'd probably lose a lot of business if they did that.
#772 [05:27] <DanTDS> im seoris mcpcfanc i want some links to help people
#773 [05:28] <mcpcfanc> ??> DanTDS mods
#774 [05:28] <Absol> DanTDS: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#775 [05:28] <Absol> DanTDS: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#776 [05:28] <elise> wait andrio u know the driver link mcpcfanc gave me can u just check that it doesnt cost money
#777 [05:28] <Xulinho> preciso de ajuda o meu minecraft não abre e diz crash report o meu link do dxdiag é este http://paste.ubuntu.com/12029346/ agradeço toda a ajuda
#778 [05:28] <DanTDS> someone give me a link to fix my minecraft
#779 [05:28] <mcpcfanc> DanTDS, there isn't just simply "a link".
#780 [05:29] <elise> does the driver cost money?
#781 [05:29] <mcpcfanc> elise, no.
#782 [05:29] <DanTDS> im not talking about the mods im talking about helping
#783 [05:29] <elise> ok
#784 [05:29] <Xulinho> Need Help my minecraft does not open and said accident report link to my dxdiag And this http://paste.ubuntu.com/12029346/ thank All Help
#785 [05:30] <Andrio> elise, what did they give you?
#786 [05:30] <Andrio> I didn't see it
#787 [05:30] <DanTDS> i sayed is minecraft crashes becuse my mod
#788 [05:30] <elise> what do i do after i download the driver/
#789 [05:30] <DanTDS> or what
#790 [05:30] <elise> what do i do after i download the driver?
#791 [05:30] <mcpcfanc> DanTDS, remove the mods.
#792 [05:30] <DanTDS> ok
#793 [05:30] <Xulinho> Need Help my minecraft does not open and said accident report link to my dxdiag And this http://paste.ubuntu.com/12029346/ thank All Help
#794 [05:30] <DanTDS> be right back
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#796 [05:31] <DanTDS> i romeved them now what
#797 [05:31] <mcpcfanc> DanTDS, try playing again.
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#799 [05:31] <DanTDS> ok
#800 [05:31] <Xulinho> Need Help my minecraft does not open and said accident report link to my dxdiag And this http://paste.ubuntu.com/12029346/ thank All Help
#801 [05:32] <mcpcfanc> ??> Xulinho scold/repeat
#802 [05:32] <Absol> Xulinho: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#803 [05:32] <Absol> Xulinho: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#804 [05:32] <Andrio> Xulinho, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2032.
#805 [05:32] <elise> guys what do i do after i download the driver?
#806 [05:33] <Andrio> install it.
#807 [05:33] <Xulinho> andrio and then??
#808 [05:33] <Andrio> Xulinho, then restart the computer and see if Minecraft works.
#809 [05:34] <Xulinho> Andrio ok
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#811 [05:35] <elise> guys what do i do after i download the driver
#812 [05:35] <elise> what do i do after i download the driver?
#813 [05:35] <mcpcfanc> elise, install it of course.
#814 [05:36] <elise> how
#815 [05:36] <mcpcfanc> elise, click the downloaded file.
#816 [05:36] <elise> yep
#817 [05:36] <elise> then?
#818 [05:37] <mcpcfanc> elise, then follow the on-screen instructions.
#819 [05:37] <elise> ok
#820 [05:37] <Xulinho> Andrio i is a downoal
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#822 [05:41] <mcpcfanc> ??< age
#823 [05:41] <mcpcfanc> ??< scold/age
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#825 [05:44] * mcpcfanc is now known as [AFK]mcpcfanc
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#832 [05:52] <Xulinho> thanks
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#835 [05:56] <Den_Car> my minecraft does not have sound even though its turned up in minecraft. in the mixer panel and on my headphones. on the mixer panel it doesn't even show minecraft is making any sound.
#836 [05:56] * Aodan [Aodan@notlogged] has joined #minecrafthelp
#837 [05:56] <Aodan> hi
#838 [05:57] <Aodan> anyone here?
#839 [05:57] <Den_Car> me.
#840 [05:57] <Aodan> Can you help me?
#841 [05:57] <Den_Car> with what?
#842 [05:57] <Aodan> http://paste.ubuntu.com/12026189/
#843 [05:57] <Aodan> after I gave this to mattm
#844 [05:57] <Aodan> mattym
#845 [05:57] <Aodan> he told me to download the amd catalyst suite
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#847 [05:58] <Den_Car> when does the crash happen?
#848 [05:58] <Aodan> When I hit play
#849 [05:58] <Aodan> it closes the launcher like normal
#850 [05:58] <Aodan> then it goes to crash report
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#853 [06:01] <Den_Car> i think its something to do with windows defender and there was something about a usb stick
#854 [06:01] <Casjuhh> How do I start minecraft on windows 10
#855 [06:02] <Den_Car> download windows 10 version
#856 [06:02] <Casjuhh> Thank you
#857 [06:02] * EMIL [EMIL@notlogged] has joined #minecrafthelp
#858 [06:02] * Casjuhh [Casjuhh@notlogged] has quit. (Client Quit)
#859 [06:02] <EMIL> HI
#860 [06:02] * Zeldakiller [Zeldakiller@notlogged] has joined #minecrafthelp
#861 [06:02] <Den_Car> need help?
#862 [06:02] <EMIL> yes
#863 [06:02] <Aodan> There hasn't been a USB in here
#864 [06:02] <EMIL> i need help
#865 [06:02] <Den_Car> with what.
#866 [06:02] <Aodan> I installed windows 8 using cd/dvd
#867 [06:02] <EMIL> minecraft
#868 [06:03] <Den_Car> duh.
#869 [06:03] <EMIL> i instole win 10
#870 [06:03] <Zeldakiller> How do make a snapshot 15w32c server? I've downloaded a zip which has tons of files I have no clue how to use?
#871 [06:03] <EMIL> and my minecraft need update driver'
#872 [06:03] <EMIL> and its isnt work
#873 [06:03] <Den_Car> aodan. check windows defender settings
#874 [06:03] <Aodan> How do I do that
#875 [06:03] <Den_Car> emil. download the windows 10 version of minecraft :p
#876 [06:03] <EMIL> טקד יםק
#877 [06:04] <EMIL> DOUSENT WORK
#878 [06:04] <Den_Car> zeldakiller. check for a run.bat file
#879 [06:04] <EMIL> i dont know how
#880 [06:04] <Aodan> Den
#881 [06:04] <Den_Car> maybe uninstal regular mc first (backup saves and resourcepacks) and then instal win10
#882 [06:04] <Den_Car> yeah?
#883 [06:04] <Aodan> how do I check windows defender
#884 [06:05] <Den_Car> dunno. i dont use it
#885 [06:05] <Aodan> k
#886 [06:05] * Jeff [Jeff@notlogged] has joined #minecrafthelp
#887 [06:05] <EMIL> the minecraft sent me here http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#888 [06:05] <Zeldakiller> coundn't find one??
#889 [06:05] <EMIL> help me
#890 [06:05] <Aodan> Ok what do I do now
#891 [06:05] <Aodan> I'm on windows defender
#892 [06:05] * Jeff is now known as Guest13398
#893 [06:06] <EMIL> http://hopper.minecraft.net/help/pixel-format-not-accelerated/ den help me
#894 [06:06] <Den_Car> try disabiling it and start mc. if it still crashes i dont know
#895 [06:06] <Den_Car> emil. im trying to help 3 ppl at once. pls be pacient
#896 [06:06] <Aodan> How do I stop it
#897 [06:07] <EMIL> ok so how i fix that say me and i will end
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#899 [06:07] <EMIL> &l
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#901 [06:07] <EMIL> help me pleas
#902 [06:07] <Den_Car> emil. read the page.
#903 [06:08] <EMIL> page?
#904 [06:08] <Den_Car> you have the wrong grapics driver
#905 [06:08] <Den_Car> that link you sent me
#906 [06:08] <EMIL> can you send me agood driver?
#907 [06:08] <Den_Car> its not that easy.
#908 [06:09] <Den_Car> driver depends on everything that your computer has. including for instance the processor
#909 [06:09] <Aodan> doesn't crash anymore YAY THANKS
#910 [06:09] <Den_Car> maybe instal another defense program
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#912 [06:09] <Den_Car> as you cant use windows defender
#913 [06:09] <Aodan> idk I don't need one
#914 [06:09] <Den_Car> also make a bug report that windows def. crashes mc
#915 [06:09] <Aodan> I only install from steam and minecraft.net
#916 [06:10] <Aodan> but i will
#917 [06:10] <Den_Car> its also against hackers.
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#919 [06:10] <EMIL> I still do not understand how I fix the problem Mcibn I do not find DRIVER
#920 [06:10] <Den_Car> did you follow the steps on the page?
#921 [06:11] <EMIL> yes
#922 [06:11] <Den_Car> then i dont know how to help you.
#923 [06:11] <EMIL> i i will do the steps agine
#924 [06:11] <EMIL> thank you
#925 [06:11] <EMIL> maby i will back here
#926 [06:11] <Den_Car> no sweat :)
#927 [06:12] <Den_Car> also. can someone actualy help ME with MY problem :p
#928 [06:12] <EMIL> what ur problem
#929 [06:13] <EMIL> ?
#930 [06:13] <Den_Car> my minecraft has no sound
#931 [06:13] <Zeldakiller> What should I do next Den_Car ?
#932 [06:13] <EMIL> ur chack sound in properthis?
#933 [06:13] <Den_Car> can you send me the download link?
#934 [06:13] <Den_Car> yes i checked my sound
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#936 [06:15] <Zeldakiller> Hello????!!!
#937 [06:15] * EMIL [EMIL@notlogged] has quit. (Quit: Web client closed)
#938 [06:15] <Den_Car> pls send download link zelda
#939 [06:15] <Den_Car> then its easier to know whats wrong
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#941 [06:18] <Den_Car> ggfly. need help?
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#944 [06:19] <Den_Car> sorry. i reconnected.
#945 [06:20] <Den_Car> if you said something in the last 20 secconds. please repeat it
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#948 [06:28] <UsagiBells> Hi! I tried installing minecraft but after I load the launcher it says that the game has crashed because of the lack of updated graphics driver. However, when I search for a new update, it says that it is already updated.
#949 [06:28] <UsagiBells> I have a link with a report: http://paste.ubuntu.com/12029681/
#950 [06:28] <GGflyproduct> same : http://paste.ubuntu.com/12029630/
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#954 [06:32] <minecrafthelp303> hi
#955 [06:32] <minecrafthelp303> i need help in minecraft
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#957 [06:33] <minecrafthelp303> i get crash
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#960 [06:33] <I3lackI3lock> hi
#961 [06:33] <I3lackI3lock> anybody can help me
#962 [06:33] <I3lackI3lock> ?
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#964 [06:35] <I3lackI3lock> i get crash when i press play
#965 [06:35] <I3lackI3lock> this 1
#966 [06:35] <I3lackI3lock> --- Minecraft Crash Report ---- // I'm sorry, Dave. Time: 08/08/15 02:34 م Description: Initializing game java.lang.IllegalStateException: Function is not supported at org.lwjgl.BufferChecks.checkFunctionAddress(BufferChecks.java:58) at org.lwjgl.opengl.GL11.glMatrixMode(GL11.java:2075) at bfl.n(SourceFile:463) at ave.a(SourceFile:729) at ave.am(SourceFile:384) at ave.a(SourceFile:310) at net.minecraft.client.main.Main.main(SourceFile:1
#967 [06:35] <GGflyproduct> @Den_Car yes, sorry im afk
#968 [06:35] <I3lackI3lock> what
#969 [06:35] <I3lackI3lock> ?
#970 [06:36] <I3lackI3lock> any 1 helppp
#971 [06:36] <I3lackI3lock> ??
#972 [06:36] <I3lackI3lock> what
#973 [06:36] <I3lackI3lock> ?
#974 [06:36] <I3lackI3lock> help me with this
#975 [06:36] <I3lackI3lock> --- Minecraft Crash Report ---- // I'm sorry, Dave. Time: 08/08/15 02:34 م Description: Initializing game java.lang.IllegalStateException: Function is not supported at org.lwjgl.BufferChecks.checkFunctionAddress(BufferChecks.java:58) at org.lwjgl.opengl.GL11.glMatrixMode(GL11.java:2075) at bfl.n(SourceFile:463) at ave.a(SourceFile:729) at ave.am(SourceFile:384) at ave.a(SourceFile:310) at net.minecraft.client.main.Main.main(SourceFile:1
#976 [06:39] <UsagiBells> So no one is able to help me? :(
#977 [06:41] <Den_Car> imback
#978 [06:41] <Den_Car> who needs help with what?
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#980 [06:46] <UsagiBells> Hi! I tried installing minecraft but after I load the launcher it says that the game has crashed because of the lack of updated graphics driver. However, when I search for a new update, it says that it is already updated.
#981 [06:46] <UsagiBells> I have a link with a report: http://paste.ubuntu.com/12029681/
#982 [06:46] * I3lackI3lock [I3lackI3lock@notlogged] has joined #minecrafthelp
#983 [06:46] <I3lackI3lock> hi
#984 [06:46] <I3lackI3lock> help me in this crash
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#988 [06:51] <Den_Car> usagi. there is nothing in the report. only the regular check if there is a problem and it says no problems found
#989 [06:52] <Den_Car> maybe test if it works when you turn windows defender off if you have it
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#999 [07:08] <Rawsome> hi
#1000 [07:08] <HyperCamel> Hi, what do you need help with?
#1001 [07:08] <Rawsome> my minecraft servers dont work anymore?
#1002 [07:08] <taltzror> How to open Cluster
#1003 [07:08] <Rawsome> my minecraft servers dont work anymore?
#1004 [07:08] * VeracityStrafe_ [VeracityStrafe_@notlogged] has joined #minecrafthelp
#1005 [07:08] <Rawsome> my minecraft servers dont work anymore?
#1006 [07:08] <Rawsome> my minecraft servers dont work anymore
#1007 [07:09] <HyperCamel> Okay, what server are you trying to join?
#1008 [07:09] <Rawsome> PRISONMINE
#1009 [07:09] <Rawsome> with the caps
#1010 [07:09] <taltzror> Who knows Herobrine
#1011 [07:09] <Rawsome> it is not offline or down for maitnence
#1012 [07:09] <VeracityStrafe_> I cant launch minecraft it always crashes
#1013 [07:09] <Rawsome> my minecraft servers dont work anymore
#1014 [07:10] <taltzror> 666
#1015 [07:10] <HyperCamel> Rawsome: What is the IP?
#1016 [07:10] <Rawsome> OP.PRISONMINE.COM
#1017 [07:10] * I3lackI3lock [I3lackI3lock@notlogged] has joined #minecrafthelp
#1018 [07:10] <HyperCamel> VeracityStrafe_: Do you have a crash log?
#1019 [07:10] <I3lackI3lock> hi
#1020 [07:10] <taltzror> ip Hacked
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#1023 [07:10] <joey> hrtyjk
#1024 [07:10] <joey> ú.g;. mhj
#1025 [07:10] <joey> kyu
#1026 [07:10] <joey> k
#1027 [07:10] * Absol kicked joey from #minecrafthelp (Reason: oey :Stop spamming)
#1028 [07:10] <VeracityStrafe_> When i launch my minecraft it crashes:Pixel format not accelerated
#1029 [07:11] <VeracityStrafe_> When i launch my minecraft it crashes:Pixel format not accelerate
#1030 [07:11] <Rawsome> Hypercane can you solve my problem?
#1031 [07:11] <VeracityStrafe_> Hyper camel?
#1032 [07:11] <I3lackI3lock> java.lang.IllegalStateException: Function is not supported help me
#1033 [07:11] <HyperCamel> I am working on it
#1034 [07:11] <Rawsome> Hypercane can you solve my problem?
#1035 [07:11] <taltzror> 666 again
#1036 [07:12] <HyperCamel> VeracityStrafe_: Read the article here http://hopper.minecraft.net/help/pixel-format-not-accelerated/
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#1038 [07:12] <Rawsome> Hypercane can you solve my problem?
#1039 [07:12] <HyperCamel> ??> Rawsome scold/patience
#1040 [07:12] <Absol> Rawsome: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1041 [07:12] <I3lackI3lock> me too
#1042 [07:12] <Absol> Rawsome: In short, your supplications will be answered, in the order in which they are received.
#1043 [07:12] <Rawsome> ok
#1044 [07:13] <I3lackI3lock> guys help me when i lunch my minecraft game it get crashe and says (java.lang.IllegalStateException: Function is not supported)
#1045 [07:13] <I3lackI3lock> guys help me when i lunch my minecraft game it get crashe and says (java.lang.IllegalStateException: Function is not supported)
#1046 [07:13] <I3lackI3lock> guys help me when i lunch my minecraft game it get crashe and says (java.lang.IllegalStateException: Function is not supported)
#1047 [07:13] <I3lackI3lock> guys help me when i lunch my minecraft game it get crashe and says (java.lang.IllegalStateException: Function is not supported)
#1048 [07:13] <I3lackI3lock> guys help me when i lunch my minecraft game it get crashe and says (java.lang.IllegalStateException: Function is not supported)
#1049 [07:13] <I3lackI3lock> guys help me when i lunch my minecraft game it get crashe and says (java.lang.IllegalStateException: Function is not supported)
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#1051 [07:14] <HyperCamel> Okay, L3k: Have you messed with graphics card settings lateley
#1052 [07:14] <I3lackI3lock> help omg why no ans
#1053 [07:14] <I3lackI3lock> noo
#1054 [07:14] <Rawsome> Hypercane i am waiting paitintly
#1055 [07:14] <HyperCamel> ??> l3lackl3lock scold/repeat
#1056 [07:14] <Absol> l3lackl3lock: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#1057 [07:14] <Absol> l3lackl3lock: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#1058 [07:15] <I3lackI3lock> k
#1059 [07:15] <I3lackI3lock> k
#1060 [07:15] <I3lackI3lock> could you help me now
#1061 [07:15] <HyperCamel> l3lackl3lock: Update your graphics drivers
#1062 [07:15] <I3lackI3lock> how
#1063 [07:15] <I3lackI3lock> ?
#1064 [07:16] <I3lackI3lock> mine is nvidia
#1065 [07:16] <Rawsome> I am waiting for my issue to be solved
#1066 [07:16] <Rawsome> ...
#1067 [07:16] <Rawsome> .....
#1068 [07:16] <HyperCamel> ??> l3lckl3lock gpu/nvidia
#1069 [07:16] <Absol> l3lckl3lock: You can get drivers for NVIDIA GPUs here: http://www.nvidia.com/Download/index.aspx
#1070 [07:16] <Rawsome> .......
#1071 [07:16] <HyperCamel> Rawsome: I am working on your issue now
#1072 [07:16] <I3lackI3lock> k it will be solved then
#1073 [07:16] <Rawsome> ok thanks
#1074 [07:17] <HyperCamel> What minecraft version are you using Rawsome?
#1075 [07:17] <HyperCamel> Yes, l3lackl3lock
#1076 [07:18] <I3lackI3lock> k
#1077 [07:18] <I3lackI3lock> i will see
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#1079 [07:19] <HyperCamel> Rawsome: What minecraft version are you using?
#1080 [07:19] <Rawsome> 1.8.8
#1081 [07:20] <Rawsome> 1.8.7 acctuly
#1082 [07:20] <I3lackI3lock> do it need java
#1083 [07:20] <I3lackI3lock> ?
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#1086 [07:21] <HyperCamel> Okay Rawsome, just a moment
#1087 [07:22] <HyperCamel> Can you join any other servers?
#1088 [07:22] <I3lackI3lock> guys what i use for nvidia auto or manual
#1089 [07:22] <HyperCamel> Try auto, if it doesn't work try manual
#1090 [07:22] <I3lackI3lock> k
#1091 [07:23] <Rawsome> no
#1092 [07:23] <I3lackI3lock> what
#1093 [07:23] <Rawsome> i cant join any servers HyperCamel
#1094 [07:23] <HyperCamel> Okay...
#1095 [07:24] <HyperCamel> Do you get any errors after connecting?
#1096 [07:24] <Rawsome> wait lemme recheck what it says
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#1098 [07:24] <HyperCamel> Rawsome: What antivirus are you using? Do you have a firewall enabled also?
#1099 [07:25] <Rawsome> idk and i have a firewall
#1100 [07:25] <HyperCamel> Can you check what antivirus?
#1101 [07:25] <Rawsome> how do you do that?
#1102 [07:26] <Rawsome> it says: Cant connect to server
#1103 [07:26] <HyperCamel> Go into Control Panel-->Programs-->Uninstall a program and see if you have any installed
#1104 [07:27] <Rawsome> what is an antivirus
#1105 [07:27] <HyperCamel> Okay, well apparently you don't have one if you don't know what it is?
#1106 [07:28] <HyperCamel> Do you have a parent or guardian that I can speak to?
#1107 [07:28] <Rawsome> not atm
#1108 [07:29] <HyperCamel> Hmm, okay
#1109 [07:29] <HyperCamel> Do you know where your internet router is?
#1110 [07:29] <Rawsome> no
#1111 [07:29] <Rawsome> im using a laptop
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#1113 [07:30] <Rawsome> what is an example of a antivirus
#1114 [07:30] <HyperCamel> ??> Rawsome av/avast
#1115 [07:30] <Absol> Rawsome: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1116 [07:30] <Absol> Rawsome: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
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#1118 [07:31] <HyperCamel> Rawsome, can you come back when you have a guardian? I think it will be easier to speak to them
#1119 [07:31] <Rawsome> no it works now
#1120 [07:31] <Rawsome> thanks
#1121 [07:31] <Rawsome> for the help
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#1123 [07:32] <HyperCamel> okay
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#1128 [07:41] <Rawsome> HyperCamel:
#1129 [07:42] <HyperCamel> Yes?
#1130 [07:43] <Rawsome> it says Java.lang.nullpointerexception: group
#1131 [07:43] <Rawsome> thats what it says when i click on it
#1132 [07:43] * I3lackI3lock [I3lackI3lock@notlogged] has quit. (Ping timeout: 204 seconds)
#1133 [07:43] <HyperCamel> Rawsome: Can you join mctest.ae97.net
#1134 [07:44] <Rawsome> is that a server?
#1135 [07:44] <HyperCamel> Yes
#1136 [07:45] <Rawsome> no
#1137 [07:45] * asid [asid@notlogged] has joined #minecrafthelp
#1138 [07:45] <HyperCamel> Okay, first I need you to save all your worlds to a flash drive
#1139 [07:45] <Rawsome> i dont do single player
#1140 [07:46] <Rawsome> i just do multiplayer
#1141 [07:46] <HyperCamel> Okay, then uninstall minecraft, and re-install it
#1142 [07:46] <Rawsome> okay
#1143 [07:46] <asid> Hello everyone
#1144 [07:46] <HyperCamel> Hi
#1145 [07:46] * lolsanti [lolsanti@notlogged] has joined #minecrafthelp
#1146 [07:47] <asid> I am having a problem with the installation of the plugin dynmap, on my mc server
#1147 [07:47] * lolsanti [lolsanti@notlogged] has quit. (Client Quit)
#1148 [07:47] <asid> the server is installed on ubuntu 14,
#1149 [07:47] * Rawsome [Rawsome@notlogged] has quit. (Quit: Web client closed)
#1150 [07:47] <asid> and when i try the defualt or specify a port i cannot conect to the plugin
#1151 [07:47] <asid> could somone please try and help?
#1152 [07:48] <HyperCamel> I am working on it
#1153 [07:48] <HyperCamel> ??> asid mods
#1154 [07:48] <Absol> asid: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1155 [07:48] <Absol> asid: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1156 [07:48] <asid> no mods
#1157 [07:48] <asid> just a few (very few) plugins
#1158 [07:48] <asid> thank you for your advise absol, i have tried this
#1159 [07:49] <asid> and am not getting any response, the creator has linked this chat on his site
#1160 [07:49] <asid> which is how i have ended up here looking for help
#1161 [07:49] <HyperCamel> Still working on it
#1162 [07:50] <asid> I apologise HyperCamel but i do not understand what you mean when you say "still working on it" are you talking to me?
#1163 [07:50] <HyperCamel> Yes
#1164 [07:50] <asid> ah ok and what do you mean when you say still working on it
#1165 [07:51] <HyperCamel> Are you running the server on your own computer? And are you using bukkit, or the regular MC server software?
#1166 [07:51] <HyperCamel> I am finding a solution is what I mean
#1167 [07:51] <Andrio> asid, there was probably a misunderstanding; we don't support mods here.
#1168 [07:51] <asid> the server is installed on a hypervisor that is local to my netowrk, on it there is a vm of ubuntu 14 where i have a docker container "containing" a minecraft server
#1169 [07:51] <Andrio> Hm
#1170 [07:52] <HyperCamel> Yes, as Andrio said
#1171 [07:52] <asid> ah ok so is a mod and plugin the same thing?
#1172 [07:52] <Andrio> Do you have the port in question allowed through firewalls?
#1173 [07:52] <Andrio> Close enough.
#1174 [07:52] <asid> yes i do
#1175 [07:52] <asid> i have sophos utm 9 enterprise with a working excpetion for the port in question
#1176 [07:53] <GreyVulpine> asid - Put it this way. Anything that's not vanilla is quite unsupported here. Whether it's a mod or a plugin, we just aren't suited to know every combination of third-party code out there, and how to fix it.
#1177 [07:53] <asid> the server is vanilla
#1178 [07:53] <GreyVulpine> asid - And how exactly are you running plugins on a vanilla server?
#1179 [07:53] <Andrio> You can't run DynMap on a vanilla server.
#1180 [07:54] <asid> ah ok so then this would probably explain it
#1181 [07:55] <asid> quick question, is there a difference between a "mod" and a "plugin" i am under the understanding that these are different
#1182 [07:56] <GreyVulpine> Usually, a plugin is something attached to a modded/non-vanilla server that establishes additional functionality. A "mod" is something you add to a single player install that adds additional functionality
#1183 [07:56] <HyperCamel> In theory, no. They both modify the game in some way
#1184 [07:56] <Andrio> A mod is when you actually modify the existing program.
#1185 [07:57] <GreyVulpine> You are correct that they are two seperate things, usually. In our case, we distinguish a mod and a plugin as anything that is not vanilla
#1186 [07:57] <Andrio> A plugin is when the program, as is, loads custom code from somewhere else.
#1187 [07:57] <Andrio> Neither are supported here.
#1188 [07:57] <asid> and so a vanilla server is not capale of protecting anybodys work placed blocke etc
#1189 [07:57] <GreyVulpine> Correct.
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#1191 [07:58] <Andrio> Actually, the vanilla server has a spawn protection system.
#1192 [07:58] <Andrio> It's pretty basic though.
#1193 [07:58] <asid> if i understand correctly a vinalla mp server is basically single player with more people
#1194 [07:58] <Andrio> yeah.
#1195 [07:58] <asid> no mods / plugings at all whatsoever
#1196 [07:58] <GreyVulpine> Right.
#1197 [07:58] <asid> ah ok this is interesting,
#1198 [07:59] <asid> so when the server version has a status of vanilla, and i have one lwc plugin for block protection
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#1200 [07:59] <asid> then the server status would be incorrect
#1201 [07:59] <asid> the only plug in i have on the server bty
#1202 [07:59] <GreyVulpine> The vanilla server, the one you run from http://www.minecraft.net/download, has no plugin support at all.
#1203 [07:59] * Joel is now known as Guest31840
#1204 [07:59] <asid> the container i have created was created off a vanilla install
#1205 [08:00] <HyperCamel> Well no, not necessarily. To run most plugins you have to use a 3rd party software
#1206 [08:00] * Joss [Joss@notlogged] has joined #minecrafthelp
#1207 [08:00] <asid> so it is not possible that i am running LWC plugin with out having an additional sofware? what 3rd part sw would this be
#1208 [08:00] * Corentin98 [Corentin98@notlogged] has joined #minecrafthelp
#1209 [08:01] <asid> oh ok i am using mcmyadmin to monitor the server ?
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#1211 [08:01] <GreyVulpine> Then you are definitely running a modded server of some sort.
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#1213 [08:01] <HyperCamel> Bukkit possibly, but we dont support 3rd party programs
#1214 [08:02] <GreyVulpine> The LWC plugin is available for both Bukkit and Spigot.
#1215 [08:02] <asid> that is correct, it is spigot that i am using to publish the hosted content
#1216 [08:02] <Guest31840> HI! I have a big problem and I don't know why, in the game i have like 80-150 fps all the time but in my camera is looks laggy, I tried it all, i'm playing with mods but in Vanilla the same happens, I tried to record the game for see if in the video it looks laggy to and not in the video it looks really fluid, i need help. thx!
#1217 [08:02] <asid> sorry publish?? broadcast
#1218 [08:03] <Corentin98> j'ai besoin d'aide car j'ai minecraft il crash il vaut pas se lancer depuis que j'ai windows 10
#1219 [08:03] <asid> ok guys thank you for your information and time, i appriciate it
#1220 [08:03] <HyperCamel> ??> Corentin98 lang/fr
#1221 [08:03] <asid> i am a server admin but i am new to minecraft, testing out my docker container,
#1222 [08:04] <Absol> Corentin98: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#1223 [08:04] <Corentin98> Aidez moi s'il vous plai^t
#1224 [08:04] <Corentin98> okay sorry
#1225 [08:04] <asid> thank you for explaing that a mod is basically the same as a plugin
#1226 [08:04] <GreyVulpine> asid - Very simply, spigot is a version of the minecraft server that allows for plugins and various additional feature sets not found in the vanilla version of the server published by Mojang. Spigot is actually created and maintained by members of the minecraft community, with various authors creating plugins that add to it
#1227 [08:05] <GreyVulpine> asid - Because of that, it's extremely tough to provide help for mods and plugins. We typically point people needing help for that, to their appropriate support websites/forums.
#1228 [08:05] <asid> you should try and offer support for mods, i can imagine your assistance must be very easy if you only support vanilla. i could imagine supporting mods would be more challenging?
#1229 [08:05] * HyperCamel is now known as HyperCamel[Away]
#1230 [08:05] <asid> If i can be of any server side support, please let me know
#1231 [08:06] <GreyVulpine> asid - "You should try and offer support for mods", if you can easily find a way to read and understand others' people's code, I'm all ears.
#1232 [08:06] <Corentin98> Hello I am worth that minecraft not run since I have windows 10, are wonderful it is serious?
#1233 [08:06] <asid> yes that is exactly the problem with this mod, there is to much waffeling and not enough clear, instructioons
#1234 [08:06] <GreyVulpine> As somebody who has had a lifetime of headaches reading and maintaining other people's code, it's not fun.
#1235 [08:07] * gustav_funk [gustav_funk@notlogged] has joined #minecrafthelp
#1236 [08:07] <asid> ah ok maybe not to you, but i enjoy it. any way thanks guys i appriciate the info
#1237 [08:07] <Corentin98> Hello I have minecraft who want to start since I have windows 10 are wonderful it is serious?
#1238 [08:07] <GreyVulpine> asid - Good luck.
#1239 [08:07] <asid> ps you should tell the author of dynmap to remove your chat link
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#1242 [08:07] <GreyVulpine> asid - Thanks for the heads up
#1243 [08:07] <Corentin98> help me
#1244 [08:07] <GreyVulpine> Corentin98 - Were you given a reason?
#1245 [08:08] <Corentin98> crash raport
#1246 [08:08] <GreyVulpine> Corentin98 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#1248 [08:08] <gustav_funk> I have doon what the site says to do and i have this site http://paste.ubuntu.com/12030223/
#1249 [08:08] <Corentin98> ok
#1250 [08:08] * mcoll99 [mcoll99@notlogged] has joined #minecrafthelp
#1251 [08:08] <gustav_funk> i need help
#1252 [08:09] <mcoll99> HI! I have a big problem and I don't know why, in the game i have like 80-150 fps all the time but in my camera is looks laggy, I tried it all, i'm playing with mods but in Vanilla the same happens, I tried to record the game for see if in the video it looks laggy to and not in the video it looks really fluid, i need help. thx!
#1253 [08:09] <Corentin98> ------------------ System Information ------------------ Time of this report: 8/8/2015, 14:50:57 Machine name: HAPPPYCASH-PC Operating System: Windows 10 Famille 64-bit (10.0, Build 10240) (10240.th1.150729-1800) Language: French (Regional Setting: French) System Manufacturer: Compaq-Presario System Model: RY909AA-ABF SR5003FR BIOS: BIOS Date: 03/09/07
#1254 [08:09] <gustav_funk> I cant go to minecraft with windows 10 why?
#1255 [08:09] <GreyVulpine> gustav_funk - Download and install: http://www.nvidia.com/download/driverResults.aspx/87789/en-us
#1256 [08:09] <GreyVulpine> Corentin98 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1257 [08:09] <GreyVulpine> gustav_funk - Because you have no graphical driver installed on your system Download and install: http://www.nvidia.com/download/driverResults.aspx/87789/en-us
#1258 [08:10] <Corentin98> http://paste.ubuntu.com/12030142/
#1259 [08:10] <Corentin98> esce ce si
#1260 [08:11] <GreyVulpine> Corentin98 - You were correct. Because that computer contains an obsolete video chipset from Intel, Intel has no longer released drivers for it. There are no Windows 10 drivers for the 82945G chipset.
#1261 [08:11] <GreyVulpine> Corentin98 - Your options at this point would be to try and find a newer computer to play minecraft on.
#1262 [08:13] <mcoll99> Can someone help me pls ^^
#1263 [08:14] <Corentin98> I can not sorry can you find a solution without changing pc
#1264 [08:14] <GreyVulpine> Corentin98 - It is not possible.
#1265 [08:14] <Corentin98> pourquoi
#1266 [08:14] <Corentin98> what?
#1267 [08:15] <GreyVulpine> Corentin98 - Because that computer contains an obsolete video chipset from Intel, Intel has no longer released drivers for it. There are no Windows 10 drivers for the 82945G chipset.
#1268 [08:15] <Corentin98> ok :'(
#1269 [08:16] <Corentin98> So pourqui but when I was walking on his windows 7
#1270 [08:16] * mcoll99 [mcoll99@notlogged] has quit. (Quit: Web client closed)
#1271 [08:17] <Corentin98> alors?
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#1273 [08:18] <Corentin98> GreyVulPine
#1274 [08:19] <Corentin98> bonjour
#1275 [08:20] * Michael [Michael@notlogged] has joined #minecrafthelp
#1276 [08:20] <Michael> hi where can i look if my email that i want to use is the right?
#1277 [08:20] <GreyVulpine> Michael - Go here: https://minecraft.net/retrievename
#1278 [08:21] <GreyVulpine> Michael - Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1279 [08:21] <Corentin98> GreyVulpine
#1280 [08:21] <GreyVulpine> Corentin98 - Yes?
#1281 [08:22] <Michael> thx
#1282 [08:23] <Corentin98> I have seen with other aid it Mount says I can download NVIDIA?
#1283 [08:23] <GreyVulpine> Corentin98 - You don't have an nvidia video card.
#1284 [08:24] * Th3KingPT [Th3KingPT@notlogged] has joined #minecrafthelp
#1285 [08:24] <Corentin98> si je peut la dowload
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#1290 [08:28] <Michael> whats if i forgot my email?
#1291 [08:28] <GreyVulpine> Michael - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1292 [08:29] <GreyVulpine> Michael - If you still don't know the email address you signed up with, contact Mojang Support. They can help you recover your account.
#1293 [08:29] <GreyVulpine> Michael - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1294 [08:29] <Corentin98> tank you bye
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#1298 [08:33] <joope1> http://paste.ubuntu.com/12030396/
#1299 [08:34] <GreyVulpine> joope1 - Download and install: http://www.nvidia.com/download/driverResults.aspx/87789/en-us
#1300 [08:34] <GreyVulpine> joope1 - Also make sure that all your windows updates are up-to-date
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#1308 [08:37] <xTheRoYaL> i have a problem when i want play on a MC server it came the masage "disconnected... failed to connect the server" what i can do ?
#1309 [08:37] <GreyVulpine> xTheRoYaL - Try a different server?
#1310 [08:37] <xTheRoYaL> Another server going
#1311 [08:37] <xTheRoYaL> its only this one
#1312 [08:37] <xTheRoYaL> sry for englisch im german -.-
#1313 [08:38] <xTheRoYaL> a lot of friends have the same and they say i musst wait but i wait now 3 days ...
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#1320 [08:42] <Starkiller1236> could someone help me figure out a lan connection issue? when trying to direct connect it gives us a java error saying "network is not reachable"
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#1323 [08:45] <GreyVulpine> Starkiller1236 - By "LAN", do you mean a physical LAN (everybody on the same physical network), or a VPN?
#1324 [08:46] <Starkiller1236> yes, same network, same room. but i am on wifi connection. is that the problem?
#1325 [08:46] <GreyVulpine> Shouldn't be.
#1326 [08:47] <GreyVulpine> What IP address are you using to connect with? Are you sure it's the right one?
#1327 [08:47] <FratelloGames> http://paste.ubuntu.com/12030465/
#1328 [08:47] <Starkiller1236> well its a lan connection
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#1332 [08:48] <Starkiller1236> so idk if there is a ip that can be used
#1333 [08:48] <GreyVulpine> Starkiller1236 - I just want to make sure you're using the correct ip addre-
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#1335 [08:48] <GreyVulpine> Then what exactly are you putting in the "Direct Connect" field?
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#1338 [08:49] <Starkiller1236> when a world is created, then opened to lan, a set of numbers appear in the text log. we use that
#1339 [08:50] <GreyVulpine> What set of numbers?
#1340 [08:50] <Starkiller1236> it changes every time
#1341 [08:50] <GreyVulpine> Can you give me an example?
#1342 [08:50] <Starkiller1236> 52608
#1343 [08:51] <GreyVulpine> Right then, that would be the port.
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#1346 [08:51] <GreyVulpine> Do you know how to find out the IP address on the computer hosting the world? You'll need it.
#1347 [08:51] <Starkiller1236> no i do not
#1348 [08:52] <GreyVulpine> What operating system is the computer hosting the world using?
#1349 [08:52] <FratelloGames> can someone help me with this? http://paste.ubuntu.com/12030465/
#1350 [08:52] <Starkiller1236> windows 8
#1351 [08:52] <FratelloGames> windows 10
#1352 [08:52] <GreyVulpine> Starkiller1236 - Press Alt-X, then choose "Run Command Prompt". There, type in: ipconfig and press enter. Look for the ipv4 address. Write it down.
#1353 [08:52] <GreyVulpine> FratelloGames - One moment
#1354 [08:54] <GreyVulpine> FratelloGames - Download win64_153338.exe and install it from: https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#1355 [08:54] <GreyVulpine> FratelloGames - Reboot after installing, then try minecraft.
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#1358 [08:59] <Starkiller1236> ok, i got the ip address
#1359 [08:59] <GreyVulpine> Starkiller1236 - Launch the server, use the 'open to lan' feature. record the 5 digit number.
#1360 [09:00] <GreyVulpine> Starkiller1236 - On the second computer, use 'direct connect'. put in the ip address, followed by a colon, then the 5 digit number. It should look something like 192.168.0.15:52608
#1361 [09:00] <FratelloGames> do i have to reboot my pc?
#1362 [09:00] <GreyVulpine> FratelloGames - Yes.
#1363 [09:01] * michael_ [michael_@notlogged] has joined #minecrafthelp
#1364 [09:02] <michael_> cant connect to my minecraft account
#1365 [09:02] <michael_> but its 100 rightr
#1366 [09:04] * Fernandamellllo [Fernandamellllo@notlogged] has joined #minecrafthelp
#1367 [09:04] <michael_> cant log in in my account guys
#1368 [09:04] <michael_> help
#1369 [09:05] * Cvolton||AFK [Cvolton||AFK@notlogged] has quit. (Ping timeout: 186 seconds)
#1370 [09:05] <michael_> cant log in in my account guys
#1371 [09:05] <michael_> cant log in in my account guys
#1372 [09:05] <Starkiller1236> "failed to connect: invalid session (try restarting your game)"
#1373 [09:06] * michael_ [michael_@notlogged] has quit. (Client Quit)
#1374 [09:06] <GreyVulpine> Starkiller1236 - Restart minecraft
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#1376 [09:08] <Starkiller1236> sweet. thank you. its working
#1377 [09:09] * GreyVulpine tips hat
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#1385 [09:13] <katana> ive recently been having trouble playing minecraft because of this display thing or something like that and i tried to fix the problem but i dont see a manufacturer or anything and im really confused. this is the link:http://paste.ubuntu.com/12030577/
#1386 [09:13] <GreyVulpine> katana - That's missing most of the dxdiag report.
#1387 [09:13] <GreyVulpine> katana - Please recopy from the file and repost.
#1388 [09:13] <katana> ok
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#1395 [09:15] <xTrolerilloPro> Hola?
#1396 [09:16] <xTrolerilloPro> Se encuentra alguien que me podria ayudar?
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#1399 [09:16] <xTrolerilloPro> Hola?
#1400 [09:16] * rubiksmomo [rubiksmomo@notlogged] has joined #minecrafthelp
#1401 [09:16] <xTrolerilloPro> Alguien me ayuda porfavor?
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#1405 [09:18] <xTrolerilloPro> Lo que pasa es que cuando entro al minecraft sale todo bien normal, pero luego cuando quiero entrar a un servidor me dice que: java.lang.NullPointerException: group y no me deja iniciar nada yo soy PREMIUM
#1406 [09:18] <Michael> hi
#1407 [09:18] <xTrolerilloPro> Michael, speak spanish?
#1408 [09:18] <Michael> si tabie
#1409 [09:18] <xTrolerilloPro> Ok
#1410 [09:18] <Michael> tambien
#1411 [09:18] <xTrolerilloPro> mira
#1412 [09:19] <xTrolerilloPro> cuando entro al minecraft me va bien
#1413 [09:19] <Michael> no me puedo loggear en mi minecraft account
#1414 [09:19] <katana> ok heres the fully copied dxdiag link:http://paste.ubuntu.com/12030666/
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#1416 [09:19] <xTrolerilloPro> ami cuando quiero entrar a algun servidor me sale: java.lang.NullPointerException: group
#1417 [09:19] <Michael> katana i cant enter in my mc account
#1418 [09:19] <katana> try resetting the password..
#1419 [09:19] <xTrolerilloPro> cuando quiero entrar a algun servidor me sale java.lang.NullPointerException: group alguien me ayuda?
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#1421 [09:20] <GreyVulpine> katana - Try downloading and installing: http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#1422 [09:20] <xTrolerilloPro> helpp! entry on the server : java.lang.NullPointerException: group
#1423 [09:21] <katana> k thanks
#1424 [09:22] <xTrolerilloPro> hello when I enter the minecraft server I get java.lang.NullPointerException: group
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#1426 [09:22] <xTrolerilloPro> hello when I enter the minecraft server I get java.lang.NullPointerException: group
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#1428 [09:25] * xXBriannaXx [xXBriannaXx@notlogged] has joined #minecrafthelp
#1429 [09:25] <xXBriannaXx> Hello there!
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#1431 [09:27] <EvsDad> hi all. trying run the new Minecraft.jar (1.8.8) on linux (previous version worked fine). New jar is 3x the size of older one and I can't get the LauncherFrame to load even. Any suggestions? Older version now gives the "cannot connect to minecraft.net" error.
#1432 [09:27] <xXBriannaXx> I can't open my minecraft up and I think it is because I have 2 resource packs open at once, then I closed out and quit the game. Afterwards, I tried opening up the game again and it said there was a problem. Can someone help me fix it?
#1433 [09:28] <GreyVulpine> EvsDad - Indeed, that "cannot connect to minecraft.net" indicates you're using the old obsolete launcher. It no longer works. Please use the new launcher from http://www.minecraft.net/download
#1434 [09:28] <GreyVulpine> xXBriannaXx - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1435 [09:28] <GreyVulpine> EvsDad - Also, please tell us how you're launching the new .jar
#1436 [09:29] <xXBriannaXx> So, just copy everything that shows up at my launcher?
#1437 [09:29] <EvsDad> @xXBriannaXx. the new jar I'm trying is from that very link. I can't even get that launcher to start there. I get a "Could not find or load main class net.minecraft.LauncherFrame" error with it. Is the launcher frame a different method now?
#1438 [09:30] <EvsDad> my launcher command is:
#1439 [09:30] <EvsDad> my launcher command is: m java -Xmx1024M -Xms512M -cp Minecraft.jar net.minecraft.LauncherFrame
#1440 [09:30] <EvsDad> m is typo. B-)
#1441 [09:30] <GreyVulpine> xXBriannaXx - Yes, and post it to http://paste.ubuntu.com
#1442 [09:30] <GreyVulpine> EvsDad - You shouldn't even need the .net.minecraft.LauncherFrame anymore.
#1443 [09:30] <GreyVulpine> EvsDad - Just simply, do java -jar minecraft.jar
#1444 [09:30] <GreyVulpine> Or rather. java -jar Minecraft.jar
#1445 [09:30] <xXBriannaXx> http://paste.ubuntu.com/12030755/
#1446 [09:31] <xXBriannaXx> What do you think?
#1447 [09:31] <GreyVulpine> xXBriannaXx - Launch minecraft. Before hitting "Play", go to 'Edit Profile', then 'Open Game Dir'. Find the resourcepacks folder and remove the two resource pacs from there.
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#1450 [09:33] <xXBriannaXx> Wow! Thanks so much! I could barely play yesterday and it works now! Thanks so much for your help (:
#1451 [09:33] * GreyVulpine tips hat
#1451 [09:33] <EvsDad> Thanks, xXBriannaXx. It was the change from using the classpath to the jar. It's loading now.
#1452 [09:33] <xXBriannaXx> Thanks for the help GreyVulpine! Bye everyone!
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#1456 [09:37] <pigwithtach> my minecraft crashes whenever i hit play from the launcher
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#1469 [09:53] <iZak> Hey there, so I need help with updating my graphics drivers. I downloaded the autodetect from AMD, but it found no updates. My minecraft launcher says it can't render certain aspects of the game, and suggested updating the drivers. I recently installed Windows 10, and have been running the Insider edition previously. Here's my DxDiag report: http://paste.ubuntu.com/12030885/
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#1479 [09:55] <MonkeyDessert> Hi guys, I am trying to install the new laucnher (not the windows 10 edition) and i keep getting this report: "Unable to update the Minecraft Native Launcher." I really need a fix for this, so all help is welcome!
#1480 [09:56] <CubeTheThird> MonkeyDessert, what anti-virus and firewall software do you have?
#1481 [09:56] <MonkeyDessert> Kaspersky 2011 :)
#1482 [09:56] * woterinmymouf [woterinmymouf@notlogged] has joined #minecrafthelp
#1483 [09:57] <CubeTheThird> .. quite outdated there..
#1484 [09:58] <MonkeyDessert> I'm not that big of a computer specialist, therefore I just know the basics about my computer :D So you're saying I should remoove/update my antivirus?
#1485 [09:58] <MonkeyDessert> *remove
#1486 [09:58] <CubeTheThird> MonkeyDessert, as far as I know Kaspersky is only subscription-based, so if your subscription ended it means you're not getting updates for it
#1487 [09:58] <iZak> Hey there I need help updating my graphics drivers. (DxDiag report: http://paste.ubuntu.com/12030885/) Minecraft would not launch because it 'had trouble rendering some aspects of the game.' I downloaded the AMD autodetect application and ran it, with no results. Anybody good with this kind of thing? I recently installed Windows 10, and have been running the Insider Edition previously.
#1488 [09:59] <CubeTheThird> MonkeyDessert, I would highly recommend you remove it and get something else like avast
#1489 [09:59] <MonkeyDessert> Allright! I'll give that a try and see how that works out!
#1490 [09:59] <CubeTheThird> iZak, one moment
#1491 [09:59] <MonkeyDessert> Thanks for the help so far!
#1492 [10:00] <iZak> no problem. Good luck MonkeyDessert!
#1493 [10:00] <MonkeyDessert> Thanks! Same goes for you! :)
#1494 [10:00] <CubeTheThird> iZak, sorry but unfortunately your graphics card is not supported on windows 8.1. You will either need to downgrade to windows 8 (or lower) or use a different computer.
#1495 [10:00] <CubeTheThird> err.. replace 8.1 with 10
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#1497 [10:00] <CubeTheThird> gonna edit that
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#1499 [10:02] <iZak> ugh. that sucks. I was wondering if that was it, but up until now everything's gone fine. In fact, even better than before. Ok well I was planning on updating some things in my PC anyway so I suppose that'll just have to come sooner rather than later.
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#1501 [10:03] <nosmoking> Hey guys, I just downloaded Windows 10 and after downloading, I launched minecraft and it just wouldn't work
#1502 [10:03] <CubeTheThird> nosmoking, what's the problem?
#1503 [10:03] <HyperCamel> Do you have a DxDiag nosmoking?
#1504 [10:03] <nosmoking> When I press play, an error appears saying something about the driver of my computer?
#1505 [10:03] <nosmoking> and yes I do
#1506 [10:04] <nosmoking> http://paste.ubuntu.com/12030996/
#1507 [10:04] <CubeTheThird> nosmoking, give a URL to it here
#1508 [10:04] <CubeTheThird> one moment
#1509 [10:04] <CubeTheThird> nosmoking, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1510 [10:04] <nosmoking> Ahh awesome
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#1512 [10:04] <nosmoking> How do you downgrade back into Windows 7?
#1513 [10:04] <CubeTheThird> see http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#1514 [10:05] <nosmoking> Thank you so much for the help guys :)
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#1518 [10:08] <MonkeyDessert> Looks like the uninstall thingy is stuck, it has not moved a single inch :/
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#1520 [10:08] <HyperCamel> What are you installing?
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#1522 [10:08] <CubeTheThird> MonkeyDessert, hmm... well give it a few minutes I suppose
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#1524 [10:09] <MonkeyDessert> I will, I'll check back in if anything pops up :)
#1525 [10:09] <Dis742> hay all i have just bought mc for pc and having issues loding up the game game out put come's up with this -> Error: Could not find or load main class net.minecraft.client.main.Main
#1526 [10:09] <CubeTheThird> ??> Dis742 launcher/log
#1527 [10:09] <Absol> Dis742: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1528 [10:10] <Absol> Dis742: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1529 [10:10] <Dis742> [11:06:42 INFO]: Minecraft Launcher 1.6.19 (through bootstrap 100) started on windows...
#1530 [10:10] <HyperCamel> ??> Dis742 paste
#1531 [10:10] <Absol> Dis742: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1534 [10:11] <Dis742> exit code 1
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#1536 [10:11] <CubeTheThird> Dis742, paste the complete report onto http://paste.ubuntu.com and give the URL here.
#1537 [10:12] <MonkeyDessert> Suddenly got this pop up (translated from dutch) : Error1922.Service Kaspersky
#1538 [10:12] <MonkeyDessert> whoops
#1539 [10:12] <CubeTheThird> MonkeyDessert, hmm... does it still show up in the uninstall list?
#1540 [10:12] <MonkeyDessert> yea it does
#1541 [10:13] <MonkeyDessert> it says something about checking if i have sufficient rights to remove systemservices
#1542 [10:13] <CubeTheThird> MonkeyDessert, are you not administrator?
#1543 [10:13] * caleb [caleb@notlogged] has joined #minecrafthelp
#1544 [10:13] <caleb> hello
#1545 [10:13] <caleb> i need help
#1546 [10:14] <Dis742> http://paste.ubuntu.com/12031069/
#1547 [10:14] <CubeTheThird> caleb, what's the problem?
#1548 [10:14] <MonkeyDessert> I am, this is my very own pc, it only contains this account and a guest account :/
#1549 [10:14] <caleb> i just got windows 10 yesterday and now i have to get minecraft windows 10 beta and i cant play regualar minecraft
#1550 [10:14] <CubeTheThird> Dis742, looks like you weren't able to successfully download the game files. what anti-virus and firewall software do you have?
#1551 [10:14] <caleb> and i also dont have a xbox so i cant even log into that
#1552 [10:14] <HyperCamel> Do you have a DxDiag caleb?
#1553 [10:14] <CubeTheThird> caleb, what happens when you try the PC edition?
#1554 [10:14] <caleb> whats that
#1555 [10:15] <Dis742> none
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#1557 [10:15] <HyperCamel> ??> caleb win/dxidag
#1558 [10:15] <caleb> whe ni try to join a multiplayer server it just says i timed out and when i join singleplayer it crashes
#1559 [10:15] <caleb> windows
#1560 [10:15] <HyperCamel> ??> caleb win/dxdiag
#1561 [10:15] <Absol> caleb: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1562 [10:15] <Dis742> windows defender is all i have
#1563 [10:15] <CubeTheThird> Dis742, I'm recommending you run a malware scan in that case
#1564 [10:16] <CubeTheThird> ??> Dis742 av/adwcleaner
#1565 [10:16] <Absol> Dis742: ADWCleaner is an utility to clean a PC which is infested with malware.
#1566 [10:16] <Absol> Dis742: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1567 [10:16] <CubeTheThird> caleb, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1568 [10:16] <CubeTheThird> caleb, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#1570 [10:16] <caleb> but am i able to play regular mojang minecraft on windows 10
#1571 [10:16] <CubeTheThird> caleb, again, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1572 [10:17] <CubeTheThird> caleb, wait, 'regular mojang minecraft'? what do you mean?
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#1574 [10:17] <CubeTheThird> MonkeyDessert, try uninstalling it again. If that doesn't work I'll try finding you a workaround
#1575 [10:17] <MonkeyDessert> I will, Thank you!
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#1577 [10:18] <KawaiiBoyy> ahh man minecraft crasha toda hora porra
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#1580 [10:18] <CubeTheThird> MonkeyDessert, ah, you can try this tool: https://support.kaspersky.com/common/service.aspx?el=1464#block1
#1581 [10:18] <CubeTheThird> KawaiiBoyy, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#1587 [10:20] <WhereIsMySpoon> Does the windows 10 version of minecraft work with the 1.8.8 normal server version?
#1588 [10:20] <CubeTheThird> WhereIsMySpoon, it does not
#1589 [10:20] <GreyVulpine> The Windows 10 beta version?
#1590 [10:20] <GreyVulpine> Nope
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#1595 [10:27] <MonkeyDessert> I need to reboot now, that means just manual restart right?
#1596 [10:27] <CubeTheThird> MonkeyDessert, that's right
#1597 [10:27] <MonkeyDessert> Alllrighty I'll go mobile to stay connected so I can ask help if needed again :D
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#1599 [10:28] <CubeTheThird> sure thing
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#1611 [10:29] <christoppable> I uploaded modloader on winrar and copied all of the files and then uploaded them to 1.8.8 and nothing worked
#1612 [10:30] <CubeTheThird> ??> christoppable mods
#1613 [10:30] <Absol> christoppable: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1614 [10:30] <Absol> christoppable: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1616 [10:33] <MonkeyDessert> You advised me to take avast as a new antivirus right?
#1617 [10:34] <CubeTheThird> MonkeyDessert, that's right. Need a link?
#1618 [10:34] <MonkeyDessert> Thanks :) And nope I'll google it ^^ but thanks for the offer :D
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#1620 [10:36] <MonkeyDessert> Is it best that I try to install the launcher before or after downloading avast? :)
#1621 [10:37] <CubeTheThird> shouldn't matter
#1622 [10:37] <MonkeyDessert> Allrighty
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#1625 [10:39] <MonkeyDessert> Seems to work now! :) thanks for all your help! :D
#1626 [10:40] <CubeTheThird> oh good!
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#1629 [10:43] <arbiter352> I recently downloaded windows 10 and when i try to play minecraft this comes up "Pixel Format Not Accelerated". How do i fix this?
#1630 [10:44] <thenihal2210> I'm having a problem with logging into my minecraft account, on the website it says account migrated.
#1631 [10:44] * Gyron4490 [Gyron4490@notlogged] has joined #minecrafthelp
#1632 [10:44] <thenihal2210> can't reset my password it wont send the email, really bummed out. :(
#1633 [10:45] <Rikairchy> ??> thenihal2210 email/missing
#1634 [10:45] <Rikairchy> aw
#1635 [10:45] <Rikairchy> ??> thenihal2210 email-missing
#1636 [10:45] <Rikairchy> welp i give up
#1637 [10:45] <CubeTheThird> thenihal2210, what's your minecraft username?
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#1639 [10:45] <thenihal2210> the same, thenihal2210
#1640 [10:46] <Gyron4490> I can't log into my mojang account on the website or on the minecraft launcher. I have changed the password and email several times and it still won't log me in
#1641 [10:46] * Aaryngorn [Aaryngorn@notlogged] has joined #minecrafthelp
#1642 [10:46] <HyperCamel> ??> Gyron4490 login/throttle
#1643 [10:46] <Absol> Gyron4490: Your login is being throttled, which will prevent you from logging in.
#1644 [10:46] <thenihal2210> yea thats my problem aswell
#1645 [10:46] <Absol> Gyron4490: You will have to wait 3 hours without logging in for it to reset.
#1646 [10:46] <Gyron4490> waaaat 3 hours?
#1647 [10:46] <Gyron4490> dang it
#1648 [10:46] <CubeTheThird> yup
#1649 [10:46] <HyperCamel> Yep, 3 hours
#1650 [10:47] <Gyron4490> what caused it
#1651 [10:47] <CubeTheThird> too many failed attempts
#1652 [10:47] <HyperCamel> ^^^
#1653 [10:47] <Gyron4490> alright thanks for the help
#1654 [10:47] <arbiter352> I recently downloaded windows 10 and when i try to play minecraft this comes up "Pixel Format Not Accelerated". How do i fix this?
#1655 [10:47] <thenihal2210> I went to change my mojang account password and it says successfully changed but when i click log in now it says wrong pass/user
#1656 [10:48] <HyperCamel> arbiter352: Can you provide me a DxDiag?
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#1660 [10:48] <arbiter352> yes http://paste.ubuntu.com/12031222/
#1661 [10:48] <CubeTheThird> thenihal2210, only on the website, or on the game too?
#1662 [10:49] <thenihal2210> both
#1663 [10:49] <CubeTheThird> arbiter352, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1664 [10:49] <tempest> Hi, so i redemed my Minecraft windows 10 Beta code and when it sends me to the download page it says i have to buy it.
#1665 [10:49] <arbiter352> ok
#1666 [10:49] <CubeTheThird> tempest, you should contact microsoft support for that
#1667 [10:49] <tempest> Alright thanks.
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#1670 [10:50] <SadMan> hello?
#1671 [10:50] <Aaryngorn> Hey, all. So I'm having problems with Mnecraft crashing after trying to start up any worlds from any version, from either launcher, on windows 7, 8, and 10. Others say its because of McAffee but i even uninstalled that and still got the error. Any clues?
#1672 [10:50] * tempest [tempest@notlogged] has quit. (Client Quit)
#1673 [10:50] <HyperCamel> ??> sadman ask
#1674 [10:50] * felipelorenzo [felipelorenzo@notlogged] has joined #minecrafthelp
#1675 [10:50] <Absol> SadMan: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1676 [10:50] <Absol> SadMan: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#1678 [10:50] <CubeTheThird> ??> Aaryngorn tools/hjt
#1679 [10:50] <Absol> Aaryngorn: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1680 [10:50] <Absol> Aaryngorn: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1681 [10:51] <SadMan> I got a windows 10 minecraf tcode, i redemed it but i didnt have a chance to download it cause my screen went blank
#1682 [10:51] <SadMan> now i cant get to download it
#1683 [10:51] * Tommy_ [Tommy_@notlogged] has joined #minecrafthelp
#1684 [10:51] <CubeTheThird> SadMan, are you certain you are logged in with the correct microsoft account?
#1685 [10:51] <SadMan> cause my code has been used, by me but you get the point
#1686 [10:51] <SadMan> yes
#1687 [10:51] <SadMan> my mums
#1688 [10:51] * thenihal2210 [thenihal2210@notlogged] has quit. (Quit: Web client closed)
#1689 [10:52] <CubeTheThird> SadMan, and that's the same account you're logged in with on the computer?
#1690 [10:52] <SadMan> this is my computer, i use my mom's microsoft account
#1691 [10:52] <Tommy_> I am having a problem with starting Minecraft - I just bought it for my kids and its wont work
#1692 [10:52] <CubeTheThird> Tommy_, what's the problem?
#1693 [10:52] <Tommy_> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000006903d218, pid=9196, tid=9752
#1694 [10:53] <Tommy_> is the error i got
#1695 [10:53] <CubeTheThird> Tommy_, copy the complete log onto http://paste.ubuntu.com and give the URL here.
#1696 [10:53] <CubeTheThird> SadMan, you may want to contact Microsoft support about it
#1697 [10:53] <SadMan> mkay
#1698 [10:54] <Aaryngorn> http://paste.ubuntu.com/12031341/
#1699 [10:54] <SadMan> help
#1700 [10:54] <Tommy_> I have my error log pasted at http://paste.ubuntu.com/12031342/
#1701 [10:54] <SadMan> wups
#1702 [10:54] <CubeTheThird> Aaryngorn, ya this shows you still have mcafee
#1703 [10:54] <CubeTheThird> ??> Aaryngorn av/mcafee/uninstall
#1704 [10:54] <Absol> Aaryngorn: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1705 [10:55] <SadMan> can you give me a link so i know its the real site?
#1706 [10:55] <SadMan> for microsoft suport
#1707 [10:55] <CubeTheThird> Tommy_, ah a graphics driver issue
#1708 [10:55] <CubeTheThird> ??> Tommy_ win/dxdiag
#1709 [10:55] <Aaryngorn> I put it back on after uninstalling becuase it still didnt work without mcaffee
#1710 [10:55] <Absol> Tommy_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1711 [10:55] <HyperCamel> https://support.microsoft.com/en-us
#1712 [10:55] <Tommy_> ok I will try that
#1713 [10:55] * Gyron4490 [Gyron4490@notlogged] has joined #minecrafthelp
#1714 [10:56] <Gyron4490> If my account is throttled is there anything I can do to make it un-throttled, and is it only throttled on my computer
#1715 [10:56] <CubeTheThird> Aaryngorn, can you show me a paste of the crash report? if it's the crash I understand it to be, it's most likely mcafee
#1716 [10:56] * kain [kain@notlogged] has joined #minecrafthelp
#1717 [10:56] * I3lackI3lock [I3lackI3lock@notlogged] has joined #minecrafthelp
#1718 [10:56] <I3lackI3lock> hi
#1719 [10:56] <I3lackI3lock> hihi
#1720 [10:56] <CubeTheThird> Gyron4490, throttling is by your IP address. If you change networks it won't apply
#1721 [10:56] <CubeTheThird> hello I3lackI3lock
#1722 [10:56] * AU518987077|MD_ [AU518987077|MD_@notlogged] has quit. (Ping timeout: 202 seconds)
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#1724 [10:56] <kain> How do i contact microsoft about my issue with minecraft.
#1725 [10:56] <Gyron4490> So i have to go on a different wifi?
#1726 [10:57] <CubeTheThird> Gyron4490, if you don't want to wait 3 hours ya
#1727 [10:57] <Aaryngorn> http://paste.ubuntu.com/12031371/
#1728 [10:57] <CubeTheThird> kain, https://support.microsoft.com/en-us
#1729 [10:57] <thenihal2210> ok please i need urgent help, i go to reset my mojang password, it says succsess. when i go login it says error wrong pass/user why?
#1730 [10:57] <CubeTheThird> Aaryngorn, yup as I thought. Remove mcafee with the tool Absol gave you
#1731 [10:57] <kain> Thankyou.
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#1733 [10:58] <HyperCamel> ??> thenihal2210 login.throttle
#1734 [10:58] <Tommy_> I have upload dx info to http://paste.ubuntu.com/12031375/
#1735 [10:58] <thenihal2210> what does that mean?
#1736 [10:58] <HyperCamel> ??> thenihal2210 login/throttle
#1737 [10:58] <Absol> thenihal2210: Your login is being throttled, which will prevent you from logging in.
#1738 [10:58] <Absol> thenihal2210: You will have to wait 3 hours without logging in for it to reset.
#1739 [10:58] <Aaryngorn> So there is absolutely no workaround to this? Minecraft simply will not work with mcaffee? Don't think I want to give up security for a game...
#1740 [10:58] <CubeTheThird> Tommy_, ok one moment
#1741 [10:58] <Tommy_> no prob
#1742 [10:58] <I3lackI3lock> HI GUYS WHAT IS THE BEST ROSULIOSION IN MINECRAFT TO PUT
#1743 [10:58] * thenihal2210 [thenihal2210@notlogged] has quit. (Client Quit)
#1744 [10:59] <CubeTheThird> Tommy_, download and install catalyst software: http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#1745 [10:59] <I3lackI3lock> HI GUYS WHAT IS THE BEST ROSULIOSION IN MINECRAFT TO PUT
#1746 [10:59] <I3lackI3lock> HI GUYS WHAT IS THE BEST ROSULIOSION IN MINECRAFT TO PUT
#1747 [10:59] <I3lackI3lock> HI GUYS WHAT IS THE BEST ROSULIOSION IN MINECRAFT TO PUTHI GUYS WHAT IS THE BEST ROSULIOSION IN MINECRAFT TO PUT
#1748 [10:59] * CubeTheThird kicked I3lackI3lock from #minecrafthelp (Reason: 3lackI3lock :I3lackI3lock)
#1749 [10:59] * HyperCamel [HyperCamel@notlogged] has quit. (Quit: Leaving)
#1750 [10:59] <Tommy_> i will do that
#1751 [10:59] * I3lackI3lock [I3lackI3lock@notlogged] has joined #minecrafthelp
#1752 [10:59] * HyperCamel [HyperCamel@notlogged] has joined #minecrafthelp
#1753 [10:59] <I3lackI3lock> PLZ HELP
#1754 [10:59] <I3lackI3lock> HI GUYS WHAT IS THE BEST ROSULIOSION IN MINECRAFT TO PUT
#1755 [11:00] <CubeTheThird> I3lackI3lock, stop spamming and stop with the caps
#1756 [11:00] <I3lackI3lock> K
#1757 [11:00] <I3lackI3lock> K
#1758 [11:00] <I3lackI3lock> BUT ANSER ME
#1759 [11:00] <CubeTheThird> I3lackI3lock, do you mean the resolution in the launcher settings?
#1760 [11:00] <I3lackI3lock> sorry caps
#1761 [11:00] <I3lackI3lock> yes
#1762 [11:00] <HyperCamel> ??> I3lackI3lock scold/shout
#1763 [11:00] <Absol> I3lackI3lock: There is no need to yell. The acoustics in here are wonderful.
#1764 [11:00] <CubeTheThird> I3lackI3lock, that only affects the window size. If you resize the window, or put it in fullscreen it doesn't matter
#1765 [11:00] <I3lackI3lock> kkkkkk
#1766 [11:00] <I3lackI3lock> anser me !!
#1767 [11:00] <CubeTheThird> just did
#1768 [11:01] <I3lackI3lock> when
#1769 [11:01] <GreyVulpine> Just now
#1770 [11:01] * ExoKruzer_ [ExoKruzer_@notlogged] has quit. (Ping timeout: 378 seconds)
#1771 [11:01] <CubeTheThird> <CubeTheThird> I3lackI3lock, that only affects the window size. If you resize the window, or put it in fullscreen it doesn't matter
#1772 [11:02] <I3lackI3lock> nonononono
#1773 [11:02] <I3lackI3lock> i did mean
#1774 [11:02] * Gyron4490_ [Gyron4490_@notlogged] has joined #minecrafthelp
#1775 [11:02] <I3lackI3lock> from profile idiotor
#1776 [11:02] * DonutTheory [DonutTheory@notlogged] has joined #minecrafthelp
#1777 [11:02] <CubeTheThird> I3lackI3lock, yes. That's what I'm talking about
#1778 [11:02] <I3lackI3lock> edit profile
#1779 [11:02] <Gyron4490_> If i try to login once while my account is throttled do i have to wait another 3 hours
#1780 [11:02] <CubeTheThird> I3lackI3lock, that sets the initial resolution only
#1781 [11:02] <GreyVulpine> Gyron4490 - Yes.
#1782 [11:02] <DonutTheory> Hey!
#1783 [11:02] <CubeTheThird> hello DonutTheory
#1784 [11:02] <I3lackI3lock> it must be like this ??? 845 -240
#1785 [11:03] <GreyVulpine> I3lackI3lock - Indeed.
#1786 [11:03] <I3lackI3lock> k ty
#1787 [11:03] <DonutTheory> I need some help with a server that I'm trying to make.
#1788 [11:03] <CubeTheThird> DonutTheory, what's the problem?
#1789 [11:03] * I3lackI3lock [I3lackI3lock@notlogged] has quit. (Client Quit)
#1790 [11:03] <DonutTheory> Is there a way to use spigot and forge at the same time?
#1791 [11:04] <CubeTheThird> DonutTheory, I doubt it. You should ask in #spigot though
#1792 [11:04] * wibbelel [wibbelel@notlogged] has joined #minecrafthelp
#1793 [11:04] <DonutTheory> OK, thank you very much.
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#1796 [11:06] * Alexander [Alexander@notlogged] has joined #minecrafthelp
#1797 [11:06] <mrnicholls1234> well my digital adapter needs to be updated, yet i can't find an update, what shall i do?
#1798 [11:06] <mrnicholls1234> http://paste.ubuntu.com/12031409/
#1799 [11:06] <CubeTheThird> mrnicholls1234, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1800 [11:06] * Alexander is now known as Guest48463
#1801 [11:06] <mrnicholls1234> ok thank you :)
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#1807 [11:08] <Guest48463> I need Help. Whenever I try to login to my account it says "Error! Unknown e-mail address or password." what is the problem?
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#1813 [11:10] <Alexander> I need Help. Whenever I try to login to my account it says "Error! Unknown e-mail address or password." what is the problem?
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#1816 [11:11] <CubeTheThird> Guest45795, have you tried resetting your password?
#1817 [11:11] <Guest45795> yes 4 times
#1818 [11:11] <Guest45795> it never seems to work
#1819 [11:11] <CubeTheThird> ??> Guest45795 login/throttle
#1820 [11:11] <Absol> Guest45795: Your login is being throttled, which will prevent you from logging in.
#1821 [11:11] <Absol> Guest45795: You will have to wait 3 hours without logging in for it to reset.
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#1823 [11:12] <dani__> hi I have a big problem. I have bought minecraft on amazon and everything was right then my brother bought also minecraft with the same amazon profile. and now its says wrong password or username when i will log in. And to my brother computers it says there is already mojang account with this email adress but it is another email adreess then myine is??
#1824 [11:12] <Guest45795> ok thank you for the help.
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#1826 [11:12] <CubeTheThird> dani__, you.. bought your account on amazon..?
#1827 [11:13] <dani__> no i bought minecraft on amazon
#1828 [11:13] <CubeTheThird> dani__, umm.. not sure what you mean by that. What "Edition" of minecraft?
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#1838 [11:16] <TheMagicalCactus> My Minecraft is failing. Here is my dxdiag http://paste.ubuntu.com/12031497/
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#1845 [11:16] <CubeTheThird> TheMagicalCactus, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1846 [11:16] * iPeer [iPeer@notlogged] has joined #minecrafthelp
#1847 [11:17] <dani__> I bought a gift code on amazon then I made a mojang account and installed minecraft. so everything was right. Today my brother bought a gift code on the same amazon profile for his computer. he also tried to make an account but it says there is already an account with this email adress.
#1848 [11:17] <Maat1> minecraft launcer won't open http://pastebin.com/i9F5RPgf I am on windows 10
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#1850 [11:18] <dani__> and when i try to log in to mojang it says the username doesen't exsits
#1851 [11:19] <CubeTheThird> dani__, sorry.. amazon is not a legal reseller of gift codes. You've probably been scammed
#1852 [11:19] <TheMagicalCactus> http://www.newegg.com/Product/Product.aspx?Item=N82E16814102933&nm_mc=AFC-C8Junction&cm_mmc=AFC-C8Junction-VigLink-_-na-_-na-_-na&cm_sp=&AID=10446076&PID=6146836&SID=id39nf9v44000a1700053 will this video card support work with minecraft?
#1853 [11:20] <CubeTheThird> TheMagicalCactus, it would yes
#1854 [11:20] <TheMagicalCactus> Okay thank you
#1855 [11:20] <Maat1> minecraft launcer won't open http://pastebin.com/i9F5RPgf I am on windows 10
#1856 [11:21] <dani__> ok
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#1859 [11:21] <dewbacca> http://paste.ubuntu.com/12031531/
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#1870 [11:27] * _LoostFX [_LoostFX@notlogged] has joined #minecrafthelp
#1871 [11:27] <_LoostFX> Olá
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#1875 [11:28] <_LoostFX> Hi!!
#1876 [11:29] <_LoostFX> Alguém ?
#1877 [11:30] <_LoostFX> http://paste.ubuntu.com/12031547/
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#1880 [11:30] * gamejg11 [gamejg11@notlogged] has joined #minecrafthelp
#1881 [11:31] <_LoostFX> PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
#1882 [11:31] <_LoostFX> Help please
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#1887 [11:33] <Maat1> minecraft launcher won't open http://pastebin.com/i9F5RPgf I am on windows 10
#1888 [11:33] <opticloud> i need help with the windows 10 beta minecraft how do i do it
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#1890 [11:35] <HyperCamel> opticloud: What do you need help with?
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#1892 [11:36] <HyperCamel> Maat1: are you using the Windows 10 beta of minecraft, or are you using the regular version?
#1893 [11:36] <opticloud> how do i get the windows 10 minecraft beta
#1894 [11:37] * DANIXXD [DANIXXD@notlogged] has quit. (Quit: Web client closed)
#1895 [11:37] <HyperCamel> opticloud: Read the article linked, and tell me whether it works or not https://help.mojang.com/customer/portal/articles/2064007-minecraft-windows-10-edition-beta
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#1899 [11:40] <Maat1> HyperCamel Normal version
#1900 [11:40] <opticloud> hypercamel can u do it for me? plz
#1901 [11:40] <opticloud> get me the code
#1902 [11:40] * MylesC [MylesC@notlogged] has joined #minecrafthelp
#1903 [11:40] <Silas616> hello
#1904 [11:41] <opticloud> because i still dont know how to do it
#1905 [11:41] <HyperCamel> opticloud: No, I cannot, you can do it on your own
#1906 [11:41] <HyperCamel> If you cannot understand the directions, get somebody who can help you understand them or do it for you
#1907 [11:41] <Silas616> I need an Upgrade for my video card
#1908 [11:41] * matheus [matheus@notlogged] has joined #minecrafthelp
#1909 [11:41] <Silas616> How I can do this
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#1912 [11:42] <HyperCamel> Silas616, do you have a DxDiag?
#1913 [11:42] <opticloud> where is the windows 10 heading
#1914 [11:42] <HyperCamel> Heading?
#1915 [11:42] <opticloud> for minecraft
#1916 [11:43] <HyperCamel> Okay, opticloud, log into your minecraft account on account.mojang.com
#1917 [11:43] <opticloud> i did
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#1920 [11:44] <HyperCamel> Okay, then click on "My games"
#1921 [11:44] <HyperCamel> Wait, scratch that...
#1922 [11:44] <HyperCamel> Are you on the "My account page?"
#1923 [11:45] <HyperCamel> opticloud?
#1924 [11:46] <opticloud> yes
#1925 [11:46] <HyperCamel> Scroll down about halfway, and you will see a title that says "Minecraft: Windows 10 Edition Beta" Do you see it?
#1926 [11:47] <opticloud> no
#1927 [11:47] * HyperCamel is now known as HyperCamel[AFK]
#1928 [11:47] <Maat1> :(
#1929 [11:50] <Maat1> opticloud have you tried this? https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/
#1930 [11:50] <opticloud> yes
#1931 [11:51] <Maat1> well then
#1932 [11:51] <opticloud> for some reason i dont see it
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#1934 [11:52] <Bear> I need help with my resource packs. Can you help me with that?
#1935 [11:52] <MylesC> I just installed Minecraft yesterday and it always crashes on launch (Building Terrain). The error report says "java.lang.IllegalStateException: failed to create a child event loop" It is a clean laptop (just wiped and reinstalled Windows 7). No Avast! installed. I do have SafeEyes internet filter.
#1936 [11:52] <Maat1> Bear What is your problem? I might be able to help
#1937 [11:52] <Maat1> Bear What is your problem? I might be able to help
#1938 [11:53] * opticloud [opticloud@notlogged] has left #minecrafthelp
#1939 [11:53] <Bear> It makes my game have 2 fps and when i have on default i get up to 100 fps
#1940 [11:53] <Maat1> Bear: What resource pack is it?
#1941 [11:53] <Bear> Any resource pack
#1942 [11:53] <Bear> all of them
#1943 [11:54] <Maat1> Bear: Are they HD?
#1944 [11:54] <Bear> Some of them. not all of them.
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#1946 [11:54] <Maat1> Bear: Which ones cause lag
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#1948 [11:55] <Bear> all of them. sorry if thats too broad.
#1949 [11:55] * KingFuziionZ [KingFuziionZ@notlogged] has joined #minecrafthelp
#1950 [11:55] <Maat1> You just said that only some of them caused lag
#1951 [11:56] <KingFuziionZ> hi
#1952 [11:56] * Maat1 [Maat1@notlogged] has quit. ()
#1953 [11:56] <Bear> i said that only some of them are HD.. sorry if that confused you.
#1954 [11:56] <KingFuziionZ> Bewar
#1955 [11:56] <KingFuziionZ> Bear
#1956 [11:56] <Bear> yes?
#1957 [11:56] <KingFuziionZ> You got minecraft?
#1958 [11:56] <KingFuziionZ> On PS3?
#1959 [11:56] <Bear> no...
#1960 [11:56] <KingFuziionZ> Oh
#1961 [11:56] <Bear> only on pc
#1962 [11:56] <KingFuziionZ> Ahhh
#1963 [11:57] <KingFuziionZ> Anyone else here got Minecraft on PS£?
#1964 [11:57] <KingFuziionZ> PS3*
#1965 [11:57] <CubeTheThird> KingFuziionZ, do you need help with something?
#1966 [11:57] <KingFuziionZ> nO
#1967 [11:57] * Tru[a]ncy is now known as Truency
#1968 [11:57] <KingFuziionZ> No
#1969 [11:57] <CubeTheThird> KingFuziionZ, please keep in mind this chatroom is only for tech support
#1970 [11:57] <KingFuziionZ> I just need someone to play with
#1971 [11:58] <CubeTheThird> KingFuziionZ, I recommend you go on the minecraft forums for that
#1972 [11:58] <KingFuziionZ> Oh ok
#1973 [11:58] <KingFuziionZ> Cya
#1974 [11:58] * KingFuziionZ [KingFuziionZ@notlogged] has quit. (Client Quit)
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#1976 [11:58] <CubeTheThird> Bear, you normally get consistent 100 fps?
#1977 [11:58] <KingFuziionZ> Ill stay here
#1978 [11:58] <KingFuziionZ> No one is there
#1979 [11:59] <KingFuziionZ> Emptiness!!!
#1980 [11:59] <CubeTheThird> KingFuziionZ, ... what? the forums is a website...
#1981 [11:59] <Bear> yes most of the time. sometimes it drops to 60, Cube.
#1982 [11:59] <KingFuziionZ> I mean the chat
#1983 [11:59] <CubeTheThird> KingFuziionZ, I mean go to the actual forums. Not the caht
#1984 [11:59] <CubeTheThird> *chat
#1985 [11:59] <KingFuziionZ> Minecraftforms
#1986 [11:59] <KingFuziionZ> Ohhh
#1987 [11:59] <CubeTheThird> Bear, what kind of graphics card do you have?
#1988 [11:59] <KingFuziionZ> I dont really get it
#1989 [11:59] <CubeTheThird> .g minecraft forums
#1990 [11:59] <KingFuziionZ> Bear, hi
#1991 [11:59] <ExtremeBot> CubeTheThird: http://www.minecraftforum.net/ — Minecraft Forum — 1 day ago ... Official community forums, a great place to talk about the game. ... Community Creations: Minecraft Hololens, in Minecraft. By Sacheverell 1 day ...
#1992 [11:59] <CubeTheThird> KingFuziionZ, http://www.minecraftforum.net/
#1993 [12:00] <Bear> i dont know. I'm sorry. I have a laptop..
#1994 [12:00] <CubeTheThird> ??> Bear win/dxdiag
#1995 [12:00] <Absol> Bear: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1996 [12:01] <KingFuziionZ> Cubethethird
#1997 [12:01] <KingFuziionZ> You got a PS3 With minecraft?
#1998 [12:01] <CubeTheThird> yes..?
#1999 [12:01] * luiz_ [luiz_@notlogged] has joined #minecrafthelp
#2000 [12:01] <CubeTheThird> KingFuziionZ, no. if you keep asking here you will be kicked
#2001 [12:02] <KingFuziionZ> WOW
#2002 [12:02] <CubeTheThird> this chatroom is only for tech support
#2003 [12:03] * Cvolton||AFK is now known as Cvolton
#2004 [12:03] * HyperCamel[AFK] is now known as HyperCamel
#2005 [12:03] <KingFuziionZ> HYPERCAME
#2006 [12:04] <KingFuziionZ> Cvolton
#2007 [12:04] * CubeTheThird kicked KingFuziionZ from #minecrafthelp (Reason: ingFuziionZ :KingFuziionZ)
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#2009 [12:05] * KingFuziionZ [KingFuziionZ@notlogged] has joined #minecrafthelp
#2010 [12:05] <KingFuziionZ> Yo
#2011 [12:05] <KingFuziionZ> ANYONE HERE GOT MINECRAFT ON PS3?
#2012 [12:05] * CubeTheThird kicked KingFuziionZ from #minecrafthelp (Reason: ingFuziionZ :KingFuziionZ)
#2013 [12:06] <Bear> Oh. I forgot to mention, this all happened after i upgraded my computer. Do you think it would have anything to do with that?
#2014 [12:07] * orbenayun [orbenayun@notlogged] has joined #minecrafthelp
#2015 [12:07] <CubeTheThird> Bear, do you mean you upgraded to windows 10?
#2016 [12:08] <Bear> yes, Cube.
#2017 [12:08] <CubeTheThird> Bear, did you make a dxdiag report?
#2018 [12:08] <Bear> it wouldn't work..
#2019 [12:09] <CubeTheThird> Bear, .. what do you mean?
#2020 [12:09] <Bear> when i did what the website told me to do. it wouldnt work.
#2021 [12:09] <CubeTheThird> Bear, where were you getting stuck?
#2022 [12:10] <Bear> when i did the windows key and r, it wouldn't work.
#2023 [12:10] <orbenayun> i have windows 7 and i have download mincraft but from some reason it doesnt work
#2024 [12:10] * TechTomas [TechTomas@notlogged] has quit. (Quit: Web client closed)
#2025 [12:11] <HyperCamel> orbenayun: What is the specific issue?
#2026 [12:11] <orbenayun> they told me to copy the URL of something . http://paste.ubuntu.com/12031874/ can somebody please help?
#2027 [12:11] * [BmZ]Moonman [[BmZ]Moonman@notlogged] has joined #minecrafthelp
#2028 [12:12] <[BmZ]Moonman> hi
#2029 [12:12] <CubeTheThird> Bear, can you open cmd?
#2030 [12:12] <CubeTheThird> orbenayun, one moment
#2031 [12:12] <HyperCamel> orbenayun: That is not a full DxDiag report
#2032 [12:12] * [BmZ]Moonman [[BmZ]Moonman@notlogged] has quit. (Client Quit)
#2033 [12:12] <orbenayun> i followed what they said to do
#2034 [12:13] * Bear [Bear@notlogged] has quit. (Quit: Web client closed)
#2035 [12:13] <HyperCamel> Nevermind orbenayunm, it is a full report
#2036 [12:13] <orbenayun> that's what came up
#2037 [12:13] <orbenayun> so it is or it isnt ?
#2038 [12:13] <CubeTheThird> orbenayun, download and install https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#2039 [12:14] <orbenayun> how?
#2040 [12:14] <HyperCamel> Just follow the link and install the drivers orbenayun
#2041 [12:14] <CubeTheThird> orbenayun, get the exe download from the top of the page
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#2045 [12:16] <orbenayun> there are 2 of them
#2046 [12:16] <orbenayun> witch one ?
#2047 [12:17] <CubeTheThird> orbenayun, the exe
#2048 [12:18] * ME [ME@notlogged] has joined #minecrafthelp
#2049 [12:19] <orbenayun> is it free?
#2050 [12:19] <CubeTheThird> yes
#2051 [12:19] <jerr> minecraft wont start said need to up date drivers check drives at amd drivers are up to date
#2052 [12:19] <CubeTheThird> jerr, do you have a dxdiag report?
#2053 [12:19] <jerr> yes
#2054 [12:20] <jerr> http://paste.ubuntu.com/12031936/
#2055 [12:20] <CubeTheThird> jerr, one moment
#2056 [12:20] <jerr> ok
#2057 [12:20] <orbenayun> do i need to press accept all terms somethimg ?
#2058 [12:20] <CubeTheThird> orbenayun, that's right
#2059 [12:21] <CubeTheThird> jerr, download and install catalyst software: http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#2060 [12:21] <jerr> is that amd
#2061 [12:21] * HyperCamel [HyperCamel@notlogged] has quit. (Quit: Leaving)
#2062 [12:21] <CubeTheThird> yes
#2063 [12:21] <orbenayun> what i do next ?
#2064 [12:22] <CubeTheThird> orbenayun, you downloaded the driver file?
#2065 [12:22] * HyperCamel [HyperCamel@notlogged] has joined #minecrafthelp
#2066 [12:22] <orbenayun> its downloading
#2067 [12:22] <orbenayun> thats it
#2068 [12:22] * HyperCamel [HyperCamel@notlogged] has quit. (Client Quit)
#2069 [12:22] <CubeTheThird> orbenayun, after you download it, install it
#2070 [12:22] * HyperCamel [HyperCamel@notlogged] has joined #minecrafthelp
#2071 [12:23] * JW_Williams [JW_Williams@notlogged] has joined #minecrafthelp
#2072 [12:24] <JW_Williams> When i try to start up minecraft it says that my device drivers are out of date does anyone know how to fix this issue?
#2073 [12:24] <CubeTheThird> JW_Williams, do you have a dxdiag report?
#2074 [12:24] <JW_Williams> yes i copied a url to it
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#2080 [12:27] * light_knight [light_knight@notlogged] has joined #minecrafthelp
#2081 [12:27] <juandigames34> guys
#2082 [12:27] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#2083 [12:27] <light_knight> jldujhkgb
#2084 [12:27] <CubeTheThird> hello juandigames34
#2085 [12:27] <light_knight> iijugyttg
#2086 [12:27] <CubeTheThird> light_knight, do you need something?
#2087 [12:28] <light_knight> yep
#2088 [12:28] <light_knight> lhhsujd
#2089 [12:28] <CubeTheThird> light_knight, what's the problem?
#2090 [12:28] <juandigames34> i have a problem
#2091 [12:28] <light_knight> cant play minecraft
#2092 [12:28] <CubeTheThird> light_knight, ok. why not?
#2093 [12:28] * Jademalo [Jademalo@notlogged] has quit. (Client Quit)
#2094 [12:28] <CubeTheThird> juandigames34, what's the problem?
#2095 [12:28] * light_knight [light_knight@notlogged] has quit. (Client Quit)
#2096 [12:29] <JW_Williams> can anyone help with my device driver problem please?
#2097 [12:29] <juandigames34> recently I got the premium
#2098 [12:29] <CubeTheThird> JW_Williams, give the URl to your dxdiag report here
#2099 [12:29] <JW_Williams> http://paste.ubuntu.com/12032009/
#2100 [12:29] <juandigames34> and 1.8 cube needs you
#2101 [12:29] * orbenayun [orbenayun@notlogged] has quit. (Ping timeout: 204 seconds)
#2102 [12:30] <CubeTheThird> JW_Williams, one moment
#2103 [12:30] <CubeTheThird> juandigames34, .. what?
#2104 [12:30] <JW_Williams> thank you
#2105 [12:30] <juandigames34> but 1.8 will optifine with ultra me Lageado
#2106 [12:30] <CubeTheThird> JW_Williams, is that a laptop or desktop computer?
#2107 [12:30] * josephow [josephow@notlogged] has quit. (Client Quit)
#2108 [12:30] <HyperCamel> JW_Williams: Download the driver here http://developer.amd.com/redirect/?newPage=https://www2.ati.com/drivers/14-4-win7-win8-win8.1-64-dd-ccc-whql.exe
#2109 [12:30] <CubeTheThird> juandigames34, do you have issues without optifine?
#2110 [12:30] * _secco [_secco@notlogged] has joined #minecrafthelp
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#2112 [12:31] <_secco> _secco
#2113 [12:31] <HyperCamel> JW_Williams: If that doesn't work, try this link https://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064
#2114 [12:31] <JW_Williams> ok thanks
#2115 [12:31] <juandigames34> cubethedird no
#2116 [12:32] <CubeTheThird> juandigames34, then we cannot help you
#2117 [12:32] <juandigames34> I have no problems optifine
#2118 [12:33] <juandigames34> what happens is that I will 1000ms optifine
#2119 [12:33] <CubeTheThird> juandigames34, we do not help with modded minecraft installations
#2120 [12:35] * caleb [caleb@notlogged] has joined #minecrafthelp
#2121 [12:35] <caleb> i need help
#2122 [12:35] <caleb> my computer updated to windows 10 and now i cant play minecraft regularly
#2123 [12:35] <juandigames34> ah ok thanks people
#2124 [12:35] <CubeTheThird> caleb, whats the problem?
#2125 [12:36] * Jeffro23 [Jeffro23@notlogged] has joined #minecrafthelp
#2126 [12:36] <HyperCamel> caleb: Can you provide a DxDiag?
#2127 [12:36] <caleb> i have to play minecraft windows 10 expidition data
#2128 [12:36] <caleb> beta*
#2129 [12:36] <caleb> i just saved a dxdiag 2 minutes ago and now i dont know what to do
#2130 [12:36] <caleb> how do i provide it
#2131 [12:36] <CubeTheThird> caleb, what is the problem with the PC edition though?
#2132 [12:37] <Jeffro23> Is there a quick way to find someone I'm playing with on screen in ps4
#2133 [12:37] <HyperCamel> ??> caleb paste
#2134 [12:37] <Absol> caleb: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2135 [12:37] <CubeTheThird> Jeffro23, this chatroom is only for tech support. Try the minecraft forums
#2136 [12:37] <caleb> the problem with PC is i dont like pocket edition i like multiplayer
#2137 [12:37] <Jeffro23> Sry
#2138 [12:38] <CubeTheThird> caleb, what problem are you experiencing with the PC edition of the game
#2139 [12:38] <caleb> no problem i just want to play minecraft 1.8 on my windows 10 with my friend
#2140 [12:38] <caleb> buti dont know how
#2141 [12:38] <caleb> but i*
#2142 [12:39] * tenajari [tenajari@notlogged] has joined #minecrafthelp
#2143 [12:39] <CubeTheThird> caleb, what EXACTLY is the problem you have with minecraft 1.8
#2144 [12:39] <CubeTheThird> you still haven't explained
#2145 [12:39] <tenajari> I need help resetting my security questions
#2146 [12:40] <CubeTheThird> ??> tenajari account/send-email
#2147 [12:40] <caleb> when i join multiplayer it times me out and when i join single player minecraft crashes
#2148 [12:40] <Absol> tenajari: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2149 [12:40] <CubeTheThird> caleb, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2150 [12:41] <tenajari> where do I get my transaction id?
#2151 [12:41] <CubeTheThird> tenajari, do you have the confirmation email from your purchase?
#2152 [12:41] * Kingstrongman [Kingstrongman@notlogged] has joined #minecrafthelp
#2153 [12:41] <JW_Williams> thank you guys so much now im able to play
#2154 [12:42] <caleb> where do i copy and past on the crash screen
#2155 [12:42] * JW_Williams [JW_Williams@notlogged] has quit. (Quit: Web client closed)
#2156 [12:42] <tenajari> purchase? like when I bought the minecraft game download on the computer?
#2157 [12:42] <tenajari> We bought the game at a store.
#2158 [12:42] <CubeTheThird> tenajari, so you got a gift card?
#2159 [12:42] <caleb> cube
#2160 [12:42] <tenajari> yes
#2161 [12:43] <CubeTheThird> caleb, .. what do you mean?
#2162 [12:43] <caleb> where do i copy and past on the crash screen
#2163 [12:43] <CubeTheThird> tenajari, do you have the card?
#2164 [12:43] <tenajari> no
#2165 [12:43] <CubeTheThird> tenajari, ah.. nothing I can suggest then
#2166 [12:43] <caleb> do i control + A
#2167 [12:43] <CubeTheThird> caleb, that's right
#2168 [12:43] * rubiksmomo [rubiksmomo@notlogged] has quit. (Quit: Leaving)
#2169 [12:43] <CubeTheThird> ??> caleb win/edit
#2170 [12:43] <Absol> caleb: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2171 [12:44] <caleb> http://paste.ubuntu.com/12032189/
#2172 [12:44] <tenajari> there is no way to bypass security questions if I know the username and password. We are just trying to log into game on new laptop we bought.
#2173 [12:44] * juandigames34 [juandigames34@notlogged] has quit. (Ping timeout: 204 seconds)
#2174 [12:44] * ahmediko03 [ahmediko03@notlogged] has joined #minecrafthelp
#2175 [12:44] <CubeTheThird> tenajari, you should be able to reset it on the page it asks for them
#2176 [12:44] <CubeTheThird> caleb, what anti-virus and firewall software do you have?
#2177 [12:45] <caleb> i think its glass wire
#2178 [12:45] <caleb> yeah glasswire
#2179 [12:45] <tenajari> ok thank you, good bye
#2180 [12:45] <CubeTheThird> caleb, uhh.. never heard of that one...
#2181 [12:46] <caleb> its from 360 total security
#2182 [12:46] <CubeTheThird> caleb, it might be blocking minecraft/java
#2183 [12:46] <caleb> should i disable it
#2184 [12:47] <CubeTheThird> caleb, you could try that yes
#2185 [12:48] <tenajari> Just an fYI trying to reset your secret qustions doesnt work due to it send m back to the support center which is right back to you guys
#2186 [12:48] <caleb> ok cube give me 10 minutes or less
#2187 [12:48] <CubeTheThird> tenajari, umm no. We don't work for Mojang here
#2188 [12:48] <CubeTheThird> caleb, take your time
#2189 [12:48] <CubeTheThird> tenajari, oh.. wait I misread what you said
#2190 [12:49] <CubeTheThird> tenajari, but if you don't get an email to reset your security questions, you will have to contact Mojang. Since you don't have proof of purchase, they may not be able to do anything
#2191 [12:49] * HyperCamel [HyperCamel@notlogged] has quit. (Quit: Leaving)
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#2193 [12:50] * Kingstrongman [Kingstrongman@notlogged] has quit. (Ping timeout: 204 seconds)
#2194 [12:50] <caleb> Ok cube i think i did it should i get back into minecraft
#2195 [12:50] <tenajari> ok thanks anyways
#2196 [12:50] <tenajari> ok thanks anyways
#2197 [12:51] * tenajari [tenajari@notlogged] has left #minecrafthelp
#2198 [12:51] <caleb> nope cube it crashed again
#2199 [12:52] <caleb> i dont know what to do
#2200 [12:52] <CubeTheThird> ??> caleb tools/hjt
#2201 [12:52] * Arceus3251 [Arceus3251@notlogged] has joined #minecrafthelp
#2202 [12:52] <Absol> caleb: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2203 [12:52] * smileboy [smileboy@notlogged] has joined #minecrafthelp
#2204 [12:52] <Absol> caleb: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2205 [12:53] <caleb> http://paste.ubuntu.com/12032273/
#2206 [12:53] <smileboy> hi can somone with updated graphics drivers
#2207 [12:54] * SILAS [SILAS@notlogged] has joined #minecrafthelp
#2208 [12:54] <Arceus3251> I've been looking all over the web for help with Windows 10 Minecraft... Still never found ANYTHING even the link when I first join, has nothing.. My audio has been just all over whack, and it's just been giving me a headache
#2209 [12:55] * oconer [oconer@notlogged] has joined #minecrafthelp
#2210 [12:55] * barneys [barneys@notlogged] has joined #minecrafthelp
#2211 [12:55] <caleb> absol the hijackthis thing wont work for my computer it says it wont work
#2212 [12:56] <barneys> alguem que fale portugues?
#2213 [12:56] <barneys> anybody talk portuguese?
#2214 [12:56] <caleb> http://paste.ubuntu.com/12032302/
#2215 [12:56] <smileboy> http://paste.ubuntu.com/12032303/
#2216 [12:56] <caleb> abosl theres the link
#2217 [12:56] <barneys> problem in play
#2218 [12:56] <barneys> play don´t starded
#2219 [12:56] <barneys> http://paste.ubuntu.com/12032280/
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#2222 [12:57] <caleb> please someone help me my minecraft is all whack
#2223 [12:57] <CubeTheThird> caleb, one moment
#2224 [12:57] <CubeTheThird> barneys and smileboy hold on
#2225 [12:57] <smileboy> okay
#2226 [12:57] <SILAS> Hi I'm a MCPE player and I have a bug on my hands I haven't been able to fix you see I was typing my name in color when I messed up I then decided to press back it deleted three letters per press and the n the blinks thingy below disappeared and I could not type my name can you help me with this?
#2227 [12:57] <caleb> i have disabled my firewall pasted stuff anf looked at the crash and it wont let me play minecraft 1.8
#2228 [12:57] <Arceus3251> I need assistance with my Minecraft too... Even though the Link says to go somewhere else for Windwos 10, But, It's helped me zip ._.
#2229 [12:57] <caleb> and*
#2230 [12:58] <CubeTheThird> caleb, you appear to have some mcafee stuff installed
#2231 [12:58] <CubeTheThird> ??> caleb av/mcafee/uninstall
#2232 [12:58] <Absol> caleb: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2233 [12:58] <caleb> if you need windows 10 minecraft go to the windows shop on your task bar
#2234 [12:58] <Arceus3251> I tried that ._.
#2235 [12:58] <CubeTheThird> Arceus3251, minecraft windows 10 edition, or the PC edition?
#2236 [12:59] <Arceus3251> CubeTheThird, Windows 10 Edition
#2237 [12:59] <CubeTheThird> smileboy, download and install http://www.nvidia.com/download/driverResults.aspx/82758/en-us
#2238 [12:59] <caleb> i need the minecraft windows 10 too jus tnot pocket edition
#2239 [12:59] <CubeTheThird> Arceus3251, ok.. not sure what I can do but what's the problem?
#2240 [12:59] <SILAS> Oh wait is this PC and MAC help only cause I'm IOS?????
#2241 [12:59] <CubeTheThird> lol same driver
#2242 [12:59] <CubeTheThird> barneys, download and install http://www.nvidia.com/download/driverResults.aspx/82758/en-us
#2243 [13:00] <Arceus3251> CubeTheThird, Well... I go to launch the app, everything runs smoothly, suddenly I get an ear Peircing Static noise...
#2244 [13:00] <CubeTheThird> SILAS, if you need to report a bug to to bugs.mojang.com
#2245 [13:00] * Cvolton is now known as Cvolton||AFK
#2246 [13:00] <CubeTheThird> Arceus3251, you may want to try reporting it on bugs.mojang.com
#2247 [13:00] <SILAS> i am an IOS user not PC or MAC
#2248 [13:00] <Arceus3251> CubeTheThird, No idea how ._.
#2249 [13:00] <caleb> ok absol mcafee is all uninstalled
#2250 [13:00] <CubeTheThird> SILAS, yes... that website is for all editions of minecraft
#2251 [13:00] <CubeTheThird> caleb, reboot your computer, and try the game again
#2252 [13:00] <SILAS> And I have a nickname bug on MCPE
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#2254 [13:01] <caleb> reboot as in restart or shut down
#2255 [13:01] <CubeTheThird> caleb, restart
#2256 [13:01] <SILAS> Oh ok thank u guys so much :)
#2257 [13:01] <mattym> SILAS, Are you talking about your name on a server?
#2258 [13:01] <caleb> ok i will in 1 minutes
#2259 [13:01] <Arceus3251> I did find one Article on my issue! It says to update some stuff..
#2260 [13:02] <Arceus3251> I'll give it a go ._.
#2261 [13:02] <SILAS> No my nick name on the MCPE home screen the blinks thingy disappeared and I can't type my nam in
#2262 [13:02] <mattym> SILAS, Ok, then report that too the bug tracker
#2263 [13:02] <barneys> help me
#2264 [13:02] <SILAS> That's that website u gave me right?
#2265 [13:02] <CubeTheThird> barneys, did you install what I sent you?
#2266 [13:03] <mattym> SILAS, Yes
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#2268 [13:03] <SILAS> Km I'll go to it thx everybody so much this was a great help
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#2270 [13:03] <emoky> hello
#2271 [13:03] <emoky> i need help
#2272 [13:03] <emoky> this is my dxdiag
#2273 [13:03] <emoky> http://paste.ubuntu.com/12032361/
#2274 [13:04] <emoky> it says
#2275 [13:04] <emoky> i have a problem with accelrated pixels
#2276 [13:04] <CubeTheThird> emoky, one moment
#2277 [13:04] <emoky> or something like that
#2278 [13:04] <emoky> np
#2279 [13:04] <emoky> thanks
#2280 [13:05] <CubeTheThird> emoky, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#2281 [13:05] <Arceus3251> Ok.. Now I just got into even MORE hot water...
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#2284 [13:05] <emoky> ok
#2285 [13:05] <emoky> ty
#2286 [13:05] <emoky> very mcuh
#2287 [13:05] <emoky> :)
#2288 [13:05] <CubeTheThird> emoky, and please note, your graphics card is not supported on newer editions of windows, so I recommend you don't upgrade
#2289 [13:05] <emoky> upgrade what?
#2290 [13:05] <emoky> windows?
#2291 [13:05] <emoky> oh
#2292 [13:05] <emoky> ok
#2293 [13:05] * Absol kicked emoky from #minecrafthelp (Reason: moky :Stop spamming)
#2294 [13:06] <Arceus3251> CubeTheThird, I need some help now, this article I read said to update my graphics card, I go to upgrade it, aaaand.. It failed..
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#2297 [13:06] <emoky> sorry i spammed
#2298 [13:06] <CubeTheThird> Arceus3251, ok.. let's take a look
#2299 [13:06] <CubeTheThird> ??> Arceus3251 win/dxdiag
#2300 [13:06] <emoky> ty very much for the help
#2301 [13:06] <Absol> Arceus3251: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2302 [13:06] * SILAS_ [SILAS_@notlogged] has joined #minecrafthelp
#2303 [13:06] <Arceus3251> Alright.. One moment :3
#2304 [13:07] <SILAS_> Hay guys it's not working u didn't tell me I have to log in either and IDK what to do
#2305 [13:07] <emoky> 1 last question, you said i shouldn't updgrade becasue of graphics card, is windows 7 okkay?
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#2307 [13:07] <CubeTheThird> emoky, the newest version of windows that will work with it is windows 8 (not 8.1)
#2308 [13:07] <emoky> oh ok
#2309 [13:07] <CubeTheThird> emoky, I'd recommend you stick with 7
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#2311 [13:07] <emoky> thank you very much
#2312 [13:07] <Arceus3251> CubeTheThird, Uh.. an Error Popped up saying "DxDiag has detected that there might have been a problem accessing DirectShow"
#2313 [13:08] <caleb> cube
#2314 [13:08] <CubeTheThird> Arceus3251, that's fine
#2315 [13:08] <CubeTheThird> caleb, yes?
#2316 [13:08] <Arceus3251> Should I bypass it?
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#2318 [13:08] <caleb> it still dosnt work with mcafee removed
#2319 [13:08] <CubeTheThird> Arceus3251, yes just continue
#2320 [13:08] <CubeTheThird> caleb, hmm. What did you disable eariler? 360 or that other thing?
#2321 [13:08] * md012c5833 [md012c5833@notlogged] has joined #minecrafthelp
#2322 [13:09] <Arceus3251> CubeTheThird, Here: http://paste.ubuntu.com/12032395/
#2323 [13:09] <MrFaigo> ogni volta che avvio minecraft mi da un crash
#2324 [13:09] <caleb> i disabled glasswire but glasswire is a feature from 360
#2325 [13:09] <CubeTheThird> Arceus3251, ok one second
#2326 [13:09] <CubeTheThird> caleb, ah.. can you disable 360 alltogether?
#2327 [13:09] <MrFaigo> http://paste.ubuntu.com/12032328/
#2328 [13:09] <caleb> 360 total security has never messed with minecraft i dont know why it would now? maybe the update on my computer?
#2329 [13:09] <caleb> ill try
#2330 [13:10] <Arceus3251> CubeTheThird, This Issue may have to do with the fact that my LCD was Cracked :\
#2331 [13:10] <CubeTheThird> Arceus3251, your drivers seem to be up to date. You can try download and install http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064 though
#2332 [13:10] <caleb> i have blue stacks? will that do anything
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#2335 [13:10] <CubeTheThird> caleb, .. what's that?
#2336 [13:10] <CubeTheThird> MrFaigo, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
#2337 [13:11] <Arceus3251> CubeTheThird, I just now tried that -.-" And, it failed
#2338 [13:11] <caleb> its a thing where you can download apps onto your computer
#2339 [13:11] <CubeTheThird> Arceus3251, the driver failed?
#2340 [13:11] <CubeTheThird> caleb, possible I suppose. You could try doing a malware scan too
#2341 [13:11] <CubeTheThird> ??> caleb av/adwcleaner
#2342 [13:11] <Absol> caleb: ADWCleaner is an utility to clean a PC which is infested with malware.
#2343 [13:11] <Absol> caleb: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2344 [13:11] <MrFaigo> io ho windows 8
#2345 [13:11] <Arceus3251> CubeTheThird, Yeah. The Update Failed
#2346 [13:11] <caleb> i have ccleaner
#2347 [13:11] <Arceus3251> There was a report about it
#2348 [13:12] <CubeTheThird> caleb, ccleaner has nothing to do with malware
#2349 [13:12] <Arceus3251> CubeTheThird, Shall I run the Update again?
#2350 [13:12] <MrFaigo> CubeTheThird, io ho windows 8
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#2352 [13:12] <CubeTheThird> MrFaigo, you have windows 8.1, not windows 8
#2353 [13:12] <caleb> whats malware
#2354 [13:12] <caleb> malware bits?
#2355 [13:12] <CubeTheThird> caleb, use adwcleaner, what Absol said
#2356 [13:13] <MrFaigo> CubeTheThird,io ho windows 8.1
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#2359 [13:13] <CubeTheThird> MrFaigo, sorry I don't understand
#2360 [13:13] <MrFaigo> CubeTheThird, im italian
#2361 [13:13] <caleb> ok im doing a scan with adwcleaner\
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#2363 [13:14] <Arceus3251> Running the Update again..
#2364 [13:14] <MrFaigo> CubeTheThird, I'm italian
#2365 [13:14] <Arceus3251> Should I do express or Custom? o.o"
#2366 [13:14] <CubeTheThird> MrFaigo, yes, I saw that
#2367 [13:14] <CubeTheThird> Arceus3251, express should be fine
#2368 [13:15] <Arceus3251> Alright~
#2369 [13:15] <MrFaigo> CubeTheThird, senti potresti aiutarmi
#2370 [13:15] <CubeTheThird> MrFaigo, we only speak English here
#2371 [13:15] <MrFaigo> ok
#2372 [13:15] <Arceus3251> CubeTheThird, Try using Google Translate o.o"
#2373 [13:16] <MrFaigo> CubeTheThird,I Cloud Help?
#2374 [13:17] <CubeTheThird> MrFaigo, as I said, you will have to downgrade windows for the game to work
#2375 [13:17] <marcdad4> srry abit of anoob here, but can and how can i install mods using vista for 1.8.8, it keeps telling me my disply driver is not responding, my java is upto date, super confused?
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#2378 [13:18] <MrFaigo> CubeTheThird, how can I do
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#2380 [13:18] <CubeTheThird> marcdad4, are you having these issues without mods?
#2381 [13:18] <BluLake> my account is not letting me login and it says that there is an error
#2382 [13:18] <marcdad4> no
#2383 [13:18] * caleb_ [caleb_@notlogged] has joined #minecrafthelp
#2384 [13:18] <CubeTheThird> MrFaigo, you will have to look up a guide, or get a professional to do it for you
#2385 [13:18] <caleb_> cube
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#2387 [13:18] <CubeTheThird> marcdad4, well we can try updating your drivers, but if that doesn't help not much we can do
#2388 [13:18] <caleb_> the adwcleaner thing didnt work
#2389 [13:18] <CubeTheThird> ??> marcdad4 win/dxdiag
#2390 [13:18] <Absol> marcdad4: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2391 [13:18] <CubeTheThird> BluLake, what does the error say?
#2392 [13:19] <marcdad4> ok
#2393 [13:19] <BluLake> hold on ill tell u
#2394 [13:19] <Arceus3251> CubeTheThird, Ok, the Instillation completed, I got a message at the top saying "Instillation Complete, (Warnings Occured During Instillation)
#2395 [13:19] <caleb_> hi
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#2397 [13:19] <BluLake> Error! Unkown e-mail address or password
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#2400 [13:19] <CubeTheThird> BluLake, have you tried resetting your password?
#2401 [13:19] <Arceus3251> CubeTheThird, I'll get a Paste Of the Log in a second
#2402 [13:19] <BluLake> i was playing on it 3 hours ago
#2403 [13:19] <BluLake> yes 3 times
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#2405 [13:20] <CubeTheThird> ??> BluLake login/throttle
#2406 [13:20] <Absol> BluLake: Your login is being throttled, which will prevent you from logging in.
#2407 [13:20] <Absol> BluLake: You will have to wait 3 hours without logging in for it to reset.
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#2410 [13:20] <BluLake> what
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#2412 [13:20] <CubeTheThird> BluLake, read what Absol said
#2413 [13:20] <BluLake> oh
#2414 [13:20] <Caleb> guys i really need some help nothings working
#2415 [13:20] <CubeTheThird> Caleb, the only thing I can recommend is uninstalling 360
#2416 [13:20] <BluLake> will it work after
#2417 [13:20] <Caleb> i already have
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#2423 [13:22] <Arceus3251> CubeTheThird, Here is the report: http://paste.ubuntu.com/12032480/
#2424 [13:22] <CubeTheThird> BluLake, it should yes
#2425 [13:22] <Caleb> am i even able to play minecraft 1.8 on my windows 10
#2426 [13:22] <CubeTheThird> Caleb, you uninstalled it completely?
#2427 [13:22] <CubeTheThird> Caleb, yes, you should be able to. Something is blocking it
#2428 [13:22] <Caleb> yes
#2429 [13:22] <CubeTheThird> Caleb, can you make a new trend micro report?
#2430 [13:22] <BluLake> thank u
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#2432 [13:23] <CubeTheThird> Arceus3251, says the installation failed
#2433 [13:23] <Caleb> how do i make a new trend
#2434 [13:23] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#2435 [13:23] <Arceus3251> CubeTheThird, Yup
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#2437 [13:23] <CubeTheThird> ??> Caleb tools/hjt
#2438 [13:23] <Absol> Caleb: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2439 [13:23] <Absol> Caleb: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2442 [13:24] <CubeTheThird> Arceus3251, dono what to recommend, though your dxdiag report suggests your drivers are up to date as is
#2443 [13:24] <Arceus3251> CubeTheThird, There's a Paradox for ya >.> The Installer says it suceeded, the report said it failed Mind Blow..
#2444 [13:24] <CubeTheThird> Arceus3251, it's possible some parts succeeded while others didn;t
#2445 [13:24] <Arceus3251> CubeTheThird, Maybe it's my Audio drivers? o.o"
#2446 [13:25] <CubeTheThird> Arceus3251, possible
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#2448 [13:25] <Arceus3251> CubeTheThird, Any idea how to check that? ]
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#2450 [13:25] <jerr> minecraft wont start said driver need to be up dateed . amd said driver good i up dated catylis
#2451 [13:25] <mamerl> When i go into minecraft it works good but wen i go on a world it crashes
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#2456 [13:26] <CubeTheThird> Arceus3251, hmm your sound devices seem to be pretty up to date too
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#2460 [13:26] <Arceus3251> CubeTheThird, Well then... That's wierd :\
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#2463 [13:27] <jerr> http://paste.ubuntu.com/12032491/
#2464 [13:27] <Caleb> http://paste.ubuntu.com/12032529/
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#2469 [13:27] <Caleb> absol it said. For some reason you system denied access to hyjackthis
#2470 [13:28] * marcdad4 [marcdad4@notlogged] has quit. (Ping timeout: 204 seconds)
#2471 [13:28] <Arceus3251> CubeTheThird, How do I even Report a bug to Mojang?
#2472 [13:28] <Arceus3251> Well.. Microsoft
#2473 [13:29] <CubeTheThird> Caleb, can you disable open download manager?
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#2476 [13:29] <CubeTheThird> Arceus3251, bugs.mojang.com
#2477 [13:29] <GomDelion_ORG> I wanted to change my security questions but I will not mail sent to my e-mail , you know why?
#2478 [13:29] <CubeTheThird> Caleb, can you disable open download manager?
#2479 [13:29] <CubeTheThird> ??> GomDelion_ORG account/send-email
#2480 [13:29] * emoky [emoky@notlogged] has joined #minecrafthelp
#2481 [13:29] <Absol> GomDelion_ORG: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2482 [13:29] <emoky> hello
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#2484 [13:29] <Caleb> im doing it right now
#2485 [13:29] <Arceus3251> CubeTheThird, There's a problem, Windows 10 Isn't listen :\
#2486 [13:30] <emoky> i recently downloaded a driver for my graphics card because there was a acclerated pixels error, the game now runs but the problem is that now, all the blocks in the game are black
#2487 [13:30] <CubeTheThird> Arceus3251, Pocket Edition and Windows 10
#2488 [13:30] <Bug> If minecraft deleted the %appdata%/Minecraft. file how do i get it back deleteing and redownloaading minecraft does not help at all
#2489 [13:30] <Caleb> ok i uninstalle dit
#2490 [13:30] <Arceus3251> CubeTheThird. Oh ._.
#2491 [13:30] <Caleb> uninstalled it*
#2492 [13:30] <CubeTheThird> emoky, in the game's video settings, turn off Mipmapping
#2493 [13:30] <Caleb> now what do i do Cube?
#2494 [13:30] <CubeTheThird> Bug, check your recycle bin?
#2495 [13:30] <emoky> ok ill give it a try, ty
#2496 [13:30] <CubeTheThird> Caleb, try the game again?
#2497 [13:30] <GomDelion_ORG> to which email I send an email ?
#2498 [13:31] <Bug> i diditsnot there my bin is empty
#2499 [13:31] <Arceus3251> CubeTheThird... Aaaand, Idk what version of Minecraft I'm on -.-
#2500 [13:31] <Bug> did its not
#2501 [13:31] <CubeTheThird> Arceus3251, there's only 1 version for windows 10. I think it's 0.12.1 or something
#2502 [13:31] <CubeTheThird> Bug, then you won't be able to recover it
#2503 [13:31] <CubeTheThird> GomDelion_ORG, .. what? just do what Absol said
#2504 [13:32] <Bug> then how do i fix the problem?
#2505 [13:32] <Caleb> Cube, i still wont work
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#2507 [13:32] <CubeTheThird> Bug, what's the problem?
#2508 [13:33] <Arceus3251> CubeTheThird, I see 0.11.2
#2509 [13:33] <Arceus3251> oh, Wait There's 12..
#2510 [13:33] <emoky> thank you very much CubeTheThird for all the help the game works pefect now :)
#2511 [13:33] <Bug> when i try to run minecraaft an error saying i need a folder pops up
#2512 [13:33] <Caleb> does mojang have a phone number like a help hotline i can call
#2513 [13:33] <CubeTheThird> Bug, what does the error say exactly?
#2514 [13:33] <CubeTheThird> Caleb, they do not
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#2516 [13:34] <Bug> one sec let me run it real quick
#2517 [13:34] <Arceus3251> CubeTheThird, Uhh... I don't see Any bug reports for Windows 10.
#2518 [13:34] <Caleb> Cube, minecraft still wont work it crashes and times out still what should i do
#2519 [13:34] <CubeTheThird> Arceus3251, there are a few (not many). Post your own if you can't find anything similar
#2520 [13:35] <CubeTheThird> Caleb, can you run a scan with malwarebytes?
#2521 [13:35] <Caleb> i can try
#2522 [13:36] <Caleb> when i finishes what should i do
#2523 [13:36] <GomDelion_ORG> I 'd no mail on my e-mail sent due to the safety issues , I want to change it's urgent I need something in my account , I 've been trying to change all the time to delete the mail but does not come for three months I try this and that upsets me that I can not access my account !
#2524 [13:36] <Caleb> restart my computer or get into minecraft
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#2529 [13:37] <Caleb> what should i do after it scans restart or get into minecraft
#2530 [13:37] <GomDelion_ORG> I 'd no mail on my e-mail sent due to the safety issues , I want to change it's urgent I need something in my account , I 've been trying to change all the time to delete the mail but does not come for three months I try this and that upsets me that I can not access my account !
#2531 [13:37] <Stevie0317_> I cant login to my minecraft accoumt
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#2534 [13:38] <GomDelion_ORG> I 'd no mail on my e-mail sent due to the safety issues , I want to change it's urgent I need something in my account , I 've been trying to change all the time to delete the mail but does not come for three months I try this and that upsets me that I can not access my account ! pls help me
#2535 [13:39] <GomDelion_ORG> pls !! =(
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#2540 [13:39] <Bug> Cube this is what it says "java.io.IOException: Cannot run program "C:\Program Files (x86)\Java\jre7\bin\javaw.exe" (in directory "C:\Users\Cody\AppData\Roaming\.minecraft"): CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048) ~[?:1.8.0_25] at com.mojang.launcher.game.process.direct.DirectGameProcessFactory.startGame(DirectGameProcessFactory.java:14) ~[la
#2541 [13:40] <Arceus3251> Alright, I filed a bug report
#2542 [13:40] <Bug> and some more
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#2545 [13:40] <Nooniecorn99> we have downloaded windows 10 and cannot get minecraft to run with my account
#2546 [13:40] <Inventor192> I have an issue with Minecraft startup. I get an error message telling me that I need to update my graphics drivers. Here's a link to the error report: http://paste.ubuntu.com/12032638/
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#2549 [13:41] <Caleb> Cube
#2550 [13:41] <GomDelion_ORG> I would be happy if I had got the mail then I could finally access my account !! please help me !! = (
#2551 [13:41] <Inventor192> The issue is that I don't know how to update my drivers
#2552 [13:41] <jerr> getting lack of updated graphice drivers im useing amd .amd driver check said drivers good
#2553 [13:41] <Nooniecorn99> the problem is how do I update my drivers
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#2558 [13:42] <CubeTheThird> Caleb, any improvement?
#2559 [13:43] <Caleb> the scan is almost done but is there any way i can get into a private chat with you so i can figure this out quick
#2560 [13:43] <Caleb> no homo
#2561 [13:43] <CubeTheThird> no
#2562 [13:43] <Caleb> ok thats ok
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#2564 [13:44] <Caleb> but Cube
#2565 [13:44] <CubeTheThird> yes?
#2566 [13:44] <Bug> Cube this is the error i have it might take a few tries to send the whole thing tho
#2567 [13:44] <Caleb> what do i do after it finishes restart my computer or get into minecraft
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#2570 [13:45] <Bug> java.io.IOException: Cannot run program "C:\Program Files (x86)\Java\jre7\bin\javaw.exe" (in directory "C:\Users\Cody\AppData\Roaming\.minecraft"): CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(ProcessBuilder.java:1048) ~[?:1.8.0_25] at com.mojang.launcher.game.process.direct.DirectGameProcessFactory.startGame(DirectGameProcessFactory.java:14) ~[launcher.jar:1.6.19] at net.
#2571 [13:45] <GomDelion_ORG> I get the mail to my email not ask for security , I want to change the questions ! I have forgotten them !! I would like to change my account what again ! Please help me ! = (
#2572 [13:45] <CubeTheThird> Bug, In the game launcher, click 'Edit Profile'
#2573 [13:45] * CaptainLotad [CaptainLotad@notlogged] has joined #minecrafthelp
#2574 [13:45] <CubeTheThird> GomDelion_ORG, I already told you to contact Mojang
#2575 [13:45] <Caleb> CUBE!
#2576 [13:45] <CaptainLotad> hey
#2577 [13:46] <CaptainLotad> what even is this
#2578 [13:46] <Bug> 14) ~[launcher.jar:1.6.19] at net.minecraft.launcher.game.MinecraftGameRunner.launchGame(MinecraftGameRunner.java:218) [launcher.jar:1.6.19] at com.mojang.launcher.game.runner.AbstractGameRunner.onDownloadJobFinished(AbstractGameRunner.java:186) [launcher.jar:1.6.19] at com.mojang.launcher.updater.download.DownloadJob.popAndDownload(DownloadJob.java:122) [launcher.jar:1.6.19] at com.mojang.launcher.updater.download.DownloadJ
#2579 [13:46] <CaptainLotad> like a help thing
#2580 [13:46] <Caleb> What do i do after the scan finishes restart my computer or get into minecraft
#2581 [13:46] <CubeTheThird> CaptainLotad, restart your computer
#2582 [13:46] <CaptainLotad> what?
#2583 [13:46] <CubeTheThird> oops
#2584 [13:46] <CaptainLotad> why
#2585 [13:46] <CubeTheThird> wrong person
#2586 [13:46] <CaptainLotad> oh :P
#2587 [13:46] <CubeTheThird> Caleb, restart your comptuer
#2588 [13:46] <GomDelion_ORG> How to contact Mojang ? CubeTheThird?
#2589 [13:46] <Caleb> Ok, thanks you
#2590 [13:46] <CubeTheThird> CaptainLotad, this is a minecraft tech support chatroom
#2591 [13:46] <Bug> at com.mojang.launcher.updater.download.DownloadJob.access$000(DownloadJob.java:12) [launcher.jar:1.6.19] at com.mojang.launcher.updater.download.DownloadJob$1.run(DownloadJob.java:86) [launcher.jar:1.6.19] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) [?:1.8.0_25] at java.util.concurrent.FutureTask.run(FutureTask.java:266) [?:1.8.0_25] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadP
#2592 [13:46] <CubeTheThird> Bug, stop pasting that here
#2593 [13:47] <CaptainLotad> I need help with the WIndows 10 crash thing
#2594 [13:47] <CubeTheThird> CaptainLotad, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2595 [13:47] <CaptainLotad> I have it
#2596 [13:47] <CaptainLotad> just paste it in here?
#2597 [13:47] <Caleb> captian get into windows store on your hotbar and click search then type minecraft and it starts popping up
#2598 [13:47] <Caleb> its a bag with the windows sign on it in your task bar
#2599 [13:47] <GomDelion_ORG> How to contact Mojang ? CubeTheThird?
#2600 [13:47] <Bug> im on edit profile
#2601 [13:47] <CaptainLotad> I have Minecraft
#2602 [13:48] <CaptainLotad> I dont need to install
#2603 [13:48] <CubeTheThird> ??> GomDelion_ORG mojang/email
#2604 [13:48] <Absol> GomDelion_ORG: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2605 [13:48] <Absol> GomDelion_ORG: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2606 [13:48] <CubeTheThird> CaptainLotad, past it onto http://paste.ubuntu.com
#2607 [13:48] <CaptainLotad> yea I have it
#2608 [13:48] <CaptainLotad> the link to my thing
#2609 [13:48] <CaptainLotad> u want me to post it here?
#2610 [13:49] <GomDelion_ORG> What's Transaction ID ?
#2611 [13:49] <CubeTheThird> CaptainLotad, yes give the link here
#2612 [13:49] <CaptainLotad> u sure its safe with all theese ppl
#2613 [13:49] <CubeTheThird> GomDelion_ORG, it's the ID you get when you purchase the game. Or if you used a gift code, give them the code
#2614 [13:49] <CubeTheThird> CaptainLotad, there shouldn't be any personal info in it
#2615 [13:49] <CaptainLotad> http://paste.ubuntu.com/12032695/
#2616 [13:49] <CubeTheThird> CaptainLotad, one moment
#2617 [13:50] <CubeTheThird> ??> CaptainLotad windows/update
#2618 [13:50] <CaptainLotad> k
#2619 [13:50] <CubeTheThird> ??> CaptainLotad win/update
#2620 [13:50] <Absol> CaptainLotad: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2621 [13:50] <CaptainLotad> ok
#2622 [13:50] <Bug> cube im on the edit
#2623 [13:51] <GomDelion_ORG> I know the code is not the account I have of my brother and I have no more contact with him ! = (
#2624 [13:51] <CubeTheThird> Bug, uncheck the Executable box
#2625 [13:51] <Bug> i did
#2626 [13:51] <CubeTheThird> GomDelion_ORG, so your brother owns the account?
#2627 [13:51] * Fear_Pie [Fear_Pie@notlogged] has joined #minecrafthelp
#2628 [13:51] <Bug> now what
#2629 [13:51] <CubeTheThird> Bug, save it and try playing again
#2630 [13:51] * DylanDoesDirty [DylanDoesDirty@notlogged] has joined #minecrafthelp
#2631 [13:52] <Bug> Thank you so much cube ive been working on this for about 2 months with mojang and you fix it thanks
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#2633 [13:52] <DylanDoesDirty> I forgot the password to my email
#2634 [13:53] <DylanDoesDirty> I also forgot my password
#2635 [13:53] <GomDelion_ORG> No. He has given account he is over twenty years old and wanted to Minecraft not and that's why he has given me to my account
#2636 [13:53] <CubeTheThird> DylanDoesDirty, did you try resetting it?
#2637 [13:53] <CaptainLotad> Its says something about proplems with installation af updates but we try agian later if the problems continye and you want to search on interrnet or contact usersupport for more information, this may help
#2638 [13:53] <DylanDoesDirty> my account isn't migrated
#2639 [13:53] <GomDelion_ORG> No. He has given account he is over twenty years old and wanted to Minecraft not and that's why he has given me to my account
#2640 [13:53] <CubeTheThird> GomDelion_ORG, well your brother is the owner of the account, so he will have to be the one to reset it
#2641 [13:53] <CubeTheThird> DylanDoesDirty, so..?
#2642 [13:53] * AlejandroM1998 [AlejandroM1998@notlogged] has joined #minecrafthelp
#2643 [13:54] <DylanDoesDirty> I forgot the password to my email
#2644 [13:54] <AlejandroM1998> Can someone please help me?
#2645 [13:54] <DylanDoesDirty> and my minecraft account
#2646 [13:54] <Fear_Pie> when i get on minecraft it says java.lang.NullPointerException: group?
#2647 [13:54] <AlejandroM1998> How to play music from a command block?
#2648 [13:54] * Saibal [Saibal@notlogged] has joined #minecrafthelp
#2649 [13:54] <CaptainLotad> DylanDoesDirty, ur screwed
#2650 [13:54] <DylanDoesDirty> I need to change my email
#2651 [13:54] <mattym> Fear_Pie, What antivirus software are you using?
#2652 [13:54] * Caleb [Caleb@notlogged] has quit. (Quit: Web client closed)
#2653 [13:54] <GomDelion_ORG> already but the problem is that I have no more contact with him ! = (
#2654 [13:54] <CubeTheThird> DylanDoesDirty, you will have to contact Mojang
#2655 [13:54] <CubeTheThird> ??> DylanDoesDirty mojang/email
#2656 [13:54] <Absol> DylanDoesDirty: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2657 [13:54] <DylanDoesDirty> how do I do that?
#2658 [13:54] <Absol> DylanDoesDirty: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2659 [13:55] <CubeTheThird> GomDelion_ORG, then there isn't anything I can recommend
#2660 [13:55] <DylanDoesDirty> Thank you
#2661 [13:55] <CaptainLotad> can some1 helpp
#2662 [13:55] <Fear_Pie> i use CCleaner SUPERAntiSpyware and Malwarebytes Anti-Malware
#2663 [13:55] <CaptainLotad> Its says something about proplems with installation af updates but we try agian later if the problems continye and you want to search on interrnet or contact usersupport for more information, this may help
#2664 [13:55] <mattym> Fear_Pie, Those are all ad/malware tools, what about your antivirus?
#2665 [13:55] <Fear_Pie> then i dont have one :[
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#2667 [13:56] * mooflehorse [mooflehorse@notlogged] has joined #minecrafthelp
#2668 [13:56] <mattym> ??> Fear_Pie tools/hjt
#2669 [13:56] <Absol> Fear_Pie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2670 [13:56] <CubeTheThird> CaptainLotad, I'll try finding you a different driver
#2671 [13:56] <Absol> Fear_Pie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2672 [13:56] <mattym> Fear_Pie, Please follow the instructions sent to you from Absol
#2673 [13:56] <AlejandroM1998> HOW TO PLAY MUSIC FROM A COMMAND BLOCK?
#2674 [13:56] <GomDelion_ORG> so I'd like to change but my skin is not well = (
#2675 [13:56] <AlejandroM1998> HOW TO PLAY MUSIC FROM A COMMAND BLOCK?
#2676 [13:56] <mooflehorse> hi
#2677 [13:56] <CubeTheThird> CaptainLotad, try this one: https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit
#2678 [13:57] <GomDelion_ORG> so I'd like to change but my skin is not well = (
#2679 [13:57] <Fear_Pie> so do i just run the program
#2680 [13:57] <mattym> Fear_Pie, Run the program and follow the directions Absol gave you
#2681 [13:57] <Fear_Pie> ok
#2682 [13:58] <jerr> hi cube i tryed install the updataed driver for win 10 for amd its did work
#2683 [13:58] <mattym> Fear_Pie, On the program choose the option to Do a scan and save the log file
#2684 [13:58] <CaptainLotad> Cube which one
#2685 [13:58] <GomDelion_ORG> so I'd like to change but my skin is not well = (
#2686 [13:58] <mattym> Fear_Pie, then copy the log file to paste.ubuntu.com hit the paste button, and provide me the link/url of that page it takes you to
#2687 [13:58] <jerr> didnt work
#2688 [13:59] <Saibal> http://paste.ubuntu.com/12032765/
#2689 [13:59] <Saibal> Pls help
#2690 [13:59] <mattym> Saibal, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#2691 [13:59] <GomDelion_ORG> Too bad I can not get the mail I would be so because I know I 've been waiting three months 'm so sad = (
#2692 [13:59] <Saibal> How ro downgrade?
#2693 [13:59] <mattym> Saibal, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2694 [14:00] <mooflehorse> I'm trying to play minecraft but it keeps on crashing if restarted my PC and eveything. I looked on http://hopper.minecraft.net/help/pixel-format-not-accelerated/ can't find any Drivers here is my crash report http://paste.ubuntu.com/12032789/
#2695 [14:00] <CaptainLotad> CubeTheThird, wichi one of the links
#2696 [14:00] <mattym> mooflehorse, Do you have the link to your dxdiag report? If so please post it in the chat.
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#2698 [14:01] <GomDelion_ORG> Too bad I can not get the mail I would be so because I know I 've been waiting three months 'm so sad = (
#2699 [14:01] <Fear_Pie> ok its done
#2700 [14:01] <mooflehorse> Isn't it the ubuntu thing?
#2701 [14:01] <Fear_Pie> do i just restart my my computer?
#2702 [14:01] <mattym> Fear_Pie, Ok copy the contents of the log file over to paste.ubuntu.com and hit the paste button, then give me the link/url of the page it takes you to
#2703 [14:01] <GomDelion_ORG> ok bye bye i'm so sad =(
#2704 [14:01] <Fear_Pie> ok
#2705 [14:01] <mattym> Fear_Pie, remembr also to put something in the poster box
#2706 [14:01] * GomDelion_ORG [GomDelion_ORG@notlogged] has quit. (Quit: Web client closed)
#2707 [14:01] <mooflehorse> http://paste.ubuntu.com/12032789/ thats my crash report
#2708 [14:02] * Ethan_ [Ethan_@notlogged] has joined #minecrafthelp
#2709 [14:02] <mattym> mooflehorse, The one you sent was the crash, i need the dxdiag report that other link told you to make
#2710 [14:02] <Ethan_> http://pastebin.com/1LVgaaeh I keep crashing can someone help?
#2711 [14:02] * gogosonicx138 [gogosonicx138@notlogged] has joined #minecrafthelp
#2712 [14:02] <mattym> ??> Ethan_ mods
#2713 [14:02] <Absol> Ethan_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2714 [14:02] <Absol> Ethan_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2715 [14:02] * Jakob [Jakob@notlogged] has joined #minecrafthelp
#2716 [14:02] <Jakob> hello
#2717 [14:02] <Ethan_> Absol its not a mod
#2718 [14:03] <mattym> Ethan_, Your log file shows you have mods installed, we cant help
#2719 [14:03] <Ethan_> even if im not using a mod, i was using optifine, i keep crashing
#2720 [14:03] <Ethan_> I was only using optifine
#2721 [14:03] <gogosonicx138> can someone help me this is my problem and heres a website where theres a crash report of minecraft
#2722 [14:03] <Ethan_> I crash even without it
#2723 [14:03] <mattym> Ethan_, Optifine is a mod
#2724 [14:03] <GreyVulpine> optifine is a mod
#2725 [14:03] <Jakob> I can't download minecraft!
#2726 [14:03] <gogosonicx138> http://paste.ubuntu.com/12032828/
#2727 [14:03] <Ethan_> I crash without it too
#2728 [14:03] * Fear_Pie [Fear_Pie@notlogged] has quit. (Quit: Web client closed)
#2729 [14:03] <mooflehorse> I'm on it
#2730 [14:03] <mattym> gogosonicx138, One moment
#2731 [14:04] <gogosonicx138> thanks
#2732 [14:04] <Jakob> http://paste.ubuntu.com/12032839/
#2733 [14:04] <mattym> gogosonicx138, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#2734 [14:04] <gogosonicx138> oj
#2735 [14:04] <mattym> Jakob, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#2736 [14:04] <gogosonicx138> how long do you recken downgrading will tae
#2737 [14:04] <mattym> Ethan_, Then get me a crash with a vanilla version of MC
#2738 [14:04] * steveen [steveen@notlogged] has joined #minecrafthelp
#2739 [14:04] <mattym> gogosonicx138, not sure
#2740 [14:05] <mattym> gogosonicx138, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2741 [14:05] <gogosonicx138> okay
#2742 [14:05] <gogosonicx138> thanks anyway
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#2745 [14:05] <gogosonicx138> wait if i cant upgrade do i have to play windows 10 edition
#2746 [14:05] <mooflehorse> http://paste.ubuntu.com/12032864/
#2747 [14:05] <CubeTheThird> CaptainLotad, get the exe download
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#2749 [14:06] <mattym> gogosonicx138, If you cant downgrade, then for now on that computer and Windows 10, yes
#2750 [14:06] <mattym> mooflehorse, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#2751 [14:06] <gogosonicx138> okay thank you for replying mattym
#2752 [14:06] <mooflehorse> :(
#2753 [14:06] * Ethan_ [Ethan_@notlogged] has quit. (Ping timeout: 204 seconds)
#2754 [14:07] <gogosonicx138> bye everyone i will see what i can do
#2755 [14:07] * gogosonicx138 [gogosonicx138@notlogged] has quit. (Quit: Web client closed)
#2756 [14:07] <mooflehorse> ok i hjave a mac i will use
#2757 [14:08] <jerr> updateed drivers steal not letting me play http://paste.ubuntu.com/12032491/
#2758 [14:08] * xjulianpj [xjulianpj@notlogged] has joined #minecrafthelp
#2759 [14:08] <CaptainLotad> CubeTheThird, I got the exe download, now what
#2760 [14:08] <CaptainLotad> Im not good at thos
#2761 [14:08] * mooflehorse_ [mooflehorse_@notlogged] has joined #minecrafthelp
#2762 [14:08] <CaptainLotad> please help
#2763 [14:08] <CubeTheThird> CaptainLotad, install it
#2764 [14:09] <CaptainLotad> I accepted wthe thing
#2765 [14:09] * xjulianpj [xjulianpj@notlogged] has quit. (Client Quit)
#2766 [14:09] <CaptainLotad> but nothing more came up
#2767 [14:09] * ParalizedGrasp [ParalizedGrasp@notlogged] has joined #minecrafthelp
#2768 [14:09] <mooflehorse_> MC Windows 10 edition is just Minecraft PE but even worse
#2769 [14:09] <ParalizedGrasp> http://paste.ubuntu.com/12032890/
#2770 [14:09] <mooflehorse_> That's just my opinion
#2771 [14:09] <ParalizedGrasp> pixel formaterror
#2772 [14:09] <mooflehorse_> bye bye
#2773 [14:09] <mattym> ParalizedGrasp, One moment
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#2775 [14:10] * Jakob [Jakob@notlogged] has quit. (Ping timeout: 204 seconds)
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#2777 [14:10] <CubeTheThird> CaptainLotad, you mean after you opened the downloaded file?
#2778 [14:10] <CaptainLotad> http://www.intel.com/content/www/us/en/404.html
#2779 [14:10] <mattym> ParalizedGrasp, Download and Install the file from this page http://www.geforce.com/drivers/results/87789
#2780 [14:10] <Jiggy12321> Back
#2781 [14:11] <ParalizedGrasp> thanks
#2782 [14:11] * mooflehorse [mooflehorse@notlogged] has quit. (Ping timeout: 204 seconds)
#2783 [14:11] * ParalizedGrasp [ParalizedGrasp@notlogged] has quit. (Client Quit)
#2784 [14:11] <CubeTheThird> err
#2785 [14:11] * GloveSlap [GloveSlap@notlogged] has joined #minecrafthelp
#2786 [14:11] <CubeTheThird> CaptainLotad, can you try downloading it with a different browser?
#2787 [14:12] <CaptainLotad> k ill try chrome
#2788 [14:12] * kebabster123 [kebabster123@notlogged] has joined #minecrafthelp
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#2790 [14:13] <CaptainLotad> no it didnt work
#2791 [14:13] <CaptainLotad> and I only have Chrome and Edge
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#2793 [14:13] <GloveSlap> Hello. I recently purchased a minecraft account via skrillex. The account works for playing, but the site keeps saying I have to purchase an account. My skin is screwed up and would like to change it. After numerous contacts to support I have gotten no where. Would anyone happen to have another course of action one could take to try resolving this?
#2794 [14:13] <Jiggy12321> CaptainLotad, try IE
#2795 [14:13] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#2796 [14:14] <Jiggy12321> GloveSlap, wtf is Skrillex?
#2797 [14:14] * Inventor192 [Inventor192@notlogged] has quit. (Quit: Web client closed)
#2798 [14:14] <CubeTheThird> GloveSlap, there are no legal resellers of accounts
#2799 [14:14] <GloveSlap> sorry skrill
#2800 [14:14] <Jiggy12321> Ahhh
#2801 [14:14] <Jiggy12321> One moment
#2802 [14:15] <mattym> GloveSlap, Are you logging into the site with your email and password?
#2803 [14:15] <GloveSlap> yes I am
#2804 [14:15] <Jiggy12321> CubeTheThird, Skrill is the management option Mojang uses to distribute accounts.
#2805 [14:15] <CaptainLotad> omfg that didnt work either
#2806 [14:15] <CubeTheThird> yes I'm aware
#2807 [14:15] <Jiggy12321> ok
#2808 [14:15] <CubeTheThird> CaptainLotad, hmm if you can't do the windows updates, you might want to contact Microsoft support about it in that case
#2809 [14:15] <mattym> GloveSlap, How recent is recent?
#2810 [14:16] <GloveSlap> the mojang site says I have the game, but the minecraft.net keeps saying to purchase
#2811 [14:16] <GloveSlap> I bought it about 3 weeks ago
#2812 [14:16] <CaptainLotad> ok
#2813 [14:16] <CaptainLotad> I'll get my brother to help
#2814 [14:16] <GloveSlap> my skin looks likes the abomination from aliens 2
#2815 [14:16] <CaptainLotad> he's good with this sort of stuff
#2816 [14:16] <CaptainLotad> but thx anyways
#2817 [14:16] * zitubia [zitubia@notlogged] has joined #minecrafthelp
#2818 [14:16] <mattym> GloveSlap, Did you change your skin?
#2819 [14:16] <CaptainLotad> u tried and im grateful
#2820 [14:16] <CaptainLotad> <3
#2821 [14:17] <CaptainLotad> btye
#2822 [14:17] * MrMAURIII68 [MrMAURIII68@notlogged] has joined #minecrafthelp
#2823 [14:17] <Jiggy12321> bye
#2824 [14:17] * CaptainLotad [CaptainLotad@notlogged] has quit. (Quit: Web client closed)
#2825 [14:17] <MrMAURIII68> HOLA
#2826 [14:17] <jerr> http://paste.ubuntu.com/12032491/
#2827 [14:17] <GloveSlap> i cant get an option to do that. minecraft.net keeps telling me to buy a copy
#2828 [14:17] <GloveSlap> i can log in fine
#2829 [14:17] <mattym> GloveSlap, Are you sure you are using the same login on the site that you do for the game?
#2830 [14:18] <Jiggy12321> jerr, your APU doesn't have drivers that can't be installed without Device Manager
#2831 [14:18] <zitubia> Hello, i cannot download minecraft, Unable to uptade the launcher. I have turned off my firewalls and antivirus. still timing out. What can i do?
#2832 [14:18] <mattym> zitubia, What antivirus do you use?
#2833 [14:19] <zitubia> Atm i dont have any installed cuz i just reinatalled windows. but it happened before that too
#2834 [14:19] <mattym> ??> zitubia tools/hjt
#2835 [14:19] <Absol> zitubia: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2836 [14:19] <Absol> zitubia: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2837 [14:19] <mattym> zitubia, Please follow the instructions above from Absol ^
#2838 [14:20] <GloveSlap> So upon checking this problem out. it seems my account is wonky with email addresses
#2839 [14:20] <GloveSlap> it lets me login with 2 diff email addresses apparently
#2840 [14:20] <jerr> where do i get a device manager
#2841 [14:21] * PKodon [PKodon@notlogged] has joined #minecrafthelp
#2842 [14:21] <Jiggy12321> ...
#2843 [14:21] <mattym> GloveSlap, You can make two different mojang accounts, but only one should have your minecraft purchase on it
#2844 [14:21] <mattym> GloveSlap, Make sure to log in with the account that your Minecraft purchase it linked with
#2845 [14:22] <GloveSlap> thats where the problem is. i dont remember which one I had done that, as the purchasing was a chore in itself lol
#2846 [14:22] <mattym> GloveSlap, What happens if you try to log in at account.mojang.com/me with both accounts, only one should list Minecraft and your username under the "My Games" section
#2847 [14:22] * PugLover013 [PugLover013@notlogged] has joined #minecrafthelp
#2848 [14:22] <zitubia> "for some reason your system denied write acces to the Hosts fule
#2849 [14:23] <mattym> zitubia, Thats ok
#2850 [14:23] <jerr> so jiggy i dont need new drivers
#2851 [14:23] <mattym> zitubia, Continue wiht the rest of the directions
#2852 [14:23] <GloveSlap> when i login with the email addy I had purchased my account with it shows that info
#2853 [14:23] * joseph [joseph@notlogged] has joined #minecrafthelp
#2854 [14:23] <GloveSlap> but minecraft.net requires me to login with a diff email addy
#2855 [14:23] <mattym> ??> GloveSlap mojang/email
#2856 [14:23] * MrMAURIII68 [MrMAURIII68@notlogged] has quit. (Quit: Web client closed)
#2857 [14:23] <Absol> GloveSlap: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2858 [14:23] <Absol> GloveSlap: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2859 [14:24] <mattym> GloveSlap, Contact mojang from the link Absol posted
#2860 [14:24] <PugLover013> Hello, I need help with loading minecraft. I am using Forge 1.8, and when I try to load it, it goes completely white after loading the "Loading Entity Renderer 5/5"
#2861 [14:24] * a_person [a_person@notlogged] has joined #minecrafthelp
#2862 [14:24] <mattym> GloveSlap, Make sure to fill out the from with the info from the account that has the MC purchase
#2863 [14:24] <mattym> ??> PugLover013 mods
#2864 [14:24] <Absol> PugLover013: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2865 [14:24] <Absol> PugLover013: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2866 [14:24] <GloveSlap> ive tried that email a few times and its gotten me no where. not even a verification email
#2867 [14:25] <mattym> GloveSlap, They take a few days to reply to that form
#2868 [14:25] <PugLover013> Alright, thanks
#2869 [14:25] * joseph [joseph@notlogged] has quit. (Client Quit)
#2870 [14:25] <mattym> GloveSlap, Its curretnly the weekend, and average wait is 3-4 days, also the currently have a backlog so it may take longer
#2871 [14:25] <GloveSlap> ive been waiting about 10 days now. ill wait another week and address it again
#2872 [14:25] * T3ctonic_ [T3ctonic_@notlogged] has joined #minecrafthelp
#2873 [14:25] <T3ctonic_> Can anyone help with a crash? http://pastebin.com/RYEmtg89 1.7.10 Its a server
#2874 [14:26] <mattym> ??> T3ctonic_ mods
#2875 [14:26] <Absol> T3ctonic_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2876 [14:26] <Absol> T3ctonic_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2877 [14:26] <T3ctonic_> Yes
#2878 [14:26] <mattym> GloveSlap, See here https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-?b_id=5408
#2879 [14:26] <GloveSlap> thanks for the help up to this point, my skin doesnt look like something children would have nightmares about
#2880 [14:26] <mattym> T3ctonic_, Read what Absol said
#2881 [14:26] * jerr [jerr@notlogged] has quit. (Quit: Web client closed)
#2882 [14:26] <T3ctonic_> I am aware of that i was wandering if there was anything obvious that I missed
#2883 [14:27] <a_person> I got a problem from minecraft crashing because of the pixel format being unsupported. Idk why. I looked for help and found it, telling me about something called DxDiag. Here's my report. http://paste.ubuntu.com/12033006/
#2884 [14:27] <mattym> T3ctonic_, We dont help with mods. Period
#2885 [14:27] <Jiggy12321> ??> a_person win/dxdig
#2886 [14:27] <a_person> this isnt for mods
#2887 [14:27] <Jiggy12321> ??> a_person win/dxdiag
#2888 [14:27] <mattym> a_person, One moment
#2889 [14:27] <Absol> a_person: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2890 [14:27] <a_person> >_<
#2891 [14:27] <Jiggy12321> a_person, follow Absol's instructions
#2892 [14:28] * douwe48 [douwe48@notlogged] has joined #minecrafthelp
#2893 [14:28] * T3ctonic_ [T3ctonic_@notlogged] has quit. (Client Quit)
#2894 [14:28] * GloveSlap [GloveSlap@notlogged] has quit. (Quit: Web client closed)
#2895 [14:28] <a_person> yes, i did
#2896 [14:28] <a_person> already
#2897 [14:28] * hunt909 [hunt909@notlogged] has joined #minecrafthelp
#2898 [14:28] * italo [italo@notlogged] has joined #minecrafthelp
#2899 [14:28] <mattym> a_person, Like i said, one moment
#2900 [14:28] <zitubia> The host file has nothing in it, just comments, sould i rename 'hosts' or what? dont understand
#2901 [14:28] <a_person> ok
#2902 [14:28] <Jiggy12321> Can I have the link there?
#2903 [14:29] * douwe48 [douwe48@notlogged] has quit. (Client Quit)
#2904 [14:29] * PugLover013 [PugLover013@notlogged] has quit. (Ping timeout: 204 seconds)
#2905 [14:29] <a_person> http://paste.ubuntu.com/12033006/
#2906 [14:29] <Jiggy12321> thanks you
#2907 [14:29] <Jiggy12321> one moment, a_person
#2908 [14:29] <mattym> a_person, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24973
#2909 [14:29] <a_person> okei
#2910 [14:29] <Jiggy12321> mattym, you stole my guy :o
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#2916 [14:33] <zitubia> mattym http://paste.ubuntu.com/12033103/
#2917 [14:33] * withergamers [withergamers@notlogged] has joined #minecrafthelp
#2918 [14:33] <mattym> zitubia, ok one moment
#2919 [14:33] * erkenbrand_xvii [erkenbrand_xvii@notlogged] has joined #minecrafthelp
#2920 [14:34] <LilyCreated> My minecraft multiplayer has not been working at all sense the game updated to 1.8 and i have tried everything to fix it but nothing works. i also got this link that said to post it here soo... http://paste.ubuntu.com/12033032/
#2921 [14:34] * kauapgg [kauapgg@notlogged] has quit. (Client Quit)
#2922 [14:34] <Jiggy12321> LilyCreated, download this and install: https://downloadcenter.intel.com/download/24964
#2923 [14:35] * BrandBuild [BrandBuild@notlogged] has joined #minecrafthelp
#2924 [14:35] <mattym> zitubia, The launcher gives you the "failed to update launcher" message when you try to start it correct?
#2925 [14:35] <zitubia> yes
#2926 [14:35] <mattym> zitubia, Do you have the shortcut on your desktop?
#2927 [14:35] <BrandBuild> Help. I try to join any servers on my server list, only to constantly get a "cant resolve hostname" error. Its even happening with mineplex and the hive! D:
#2928 [14:35] <erkenbrand_xvii> minecraft says pixel format not accelerated, this is the url that the guide told me to paste here, http://paste.ubuntu.com/12033101/
#2929 [14:35] <mattym> zitubia, Can you right click it and select Run as Administrator, and see if that will work?
#2930 [14:36] <zitubia> nope, only in my donwload folder, the MSI and i tried the minecraft.exe
#2931 [14:36] <mattym> BrandBuild, All servers?
#2932 [14:36] <BrandBuild> That i tried
#2933 [14:36] <BrandBuild> And i wouldnt be able to be here if its my internet
#2934 [14:36] <mattym> zitubia, Do you know how to get to the Run, CMD?
#2935 [14:36] <mattym> BrandBuild, are you using the official launcher?
#2936 [14:37] * Nic1103 [Nic1103@notlogged] has joined #minecrafthelp
#2937 [14:37] <BrandBuild> That i know. I am using windows 8.1 right now though
#2938 [14:37] <mattym> BrandBuild, are you using the official launcher?
#2939 [14:37] <BrandBuild> I think so.
#2940 [14:37] <mattym> BrandBuild, Only read the lines with your name at the frond
#2941 [14:37] <mattym> front*
#2942 [14:37] <withergamers> no
#2943 [14:37] <zitubia> as administator did not work
#2944 [14:38] <mattym> zitubia, Do you know how to get to the Run, CMD?
#2945 [14:38] <BrandBuild> OK. And i was... "antvenom, unable to connect" "hive, unable to connect"
#2946 [14:38] <zitubia> yes
#2947 [14:38] <mattym> zitubia, Open it up and type this in: netsh winsock reset
#2948 [14:38] <BrandBuild> Only hypixels server and milkywaycraft are showing up as connected. My admin server is full
#2949 [14:38] <mattym> zitubia, Then press enter
#2950 [14:38] * withergamers [withergamers@notlogged] has quit. (Quit: Web client closed)
#2951 [14:38] <mattym> BrandBuild, Are you able to connect to any of the servers right now?
#2952 [14:38] <mattym> BrandBuild, Are you able to connect to any of the servers right now?
#2953 [14:39] * a_person [a_person@notlogged] has left #minecrafthelp
#2954 [14:39] <BrandBuild> Wait wah, Even though it said "unable to connect"
#2955 [14:39] * chris_ [chris_@notlogged] has joined #minecrafthelp
#2956 [14:39] <zitubia> how do i run cmd commands as administator? :P
#2957 [14:39] <BrandBuild> When i tried joining, it connected fine. And i am able now
#2958 [14:39] <mattym> ??> zitubia win/elevated-cmd
#2959 [14:39] <Absol> zitubia: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#2960 [14:39] <mattym> zitubia, Follow the instructions from Absol
#2961 [14:39] * BrandBuild [BrandBuild@notlogged] has quit. (Client Quit)
#2962 [14:40] <LilyCreated> Ok i downloaded it. whatever it is... but now what
#2963 [14:40] <mattym> LilyCreated, Install/Run the file you downloaded
#2964 [14:40] <Jiggy12321> LilyCreated, install it.
#2965 [14:40] <chris_> anybody running windows 10 with a g43/45 intel integrated video card
#2966 [14:40] <Jiggy12321> chris_, that's impossible.
#2967 [14:40] <mattym> chris_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#2968 [14:41] <chris_> okay thanks
#2969 [14:41] <erkenbrand_xvii> minecraft says pixel format not accelerated, this is the url that a minecraft help guide told me to paste here, http://paste.ubuntu.com/12033101/
#2970 [14:41] <zitubia> gonne restart my computer , be back soon
#2971 [14:41] <LilyCreated> i dont see anything to install... it just gave me a bunch of files
#2972 [14:41] <mattym> erkenbrand_xvii, One moment
#2973 [14:41] * zitubia [zitubia@notlogged] has quit. (Quit: Web client closed)
#2974 [14:42] <erkenbrand_xvii> ok
#2975 [14:42] <Jiggy12321> ping
#2976 [14:42] <mattym> erkenbrand_xvii, Download and Install the file from this page http://www.geforce.com/drivers/results/87789
#2977 [14:42] <erkenbrand_xvii> ok
#2978 [14:42] * chris_ [chris_@notlogged] has quit. (Client Quit)
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#2980 [14:44] * daniel_ [daniel_@notlogged] has joined #minecrafthelp
#2981 [14:44] * zitubia [zitubia@notlogged] has joined #minecrafthelp
#2982 [14:45] * mike_ [mike_@notlogged] has joined #minecrafthelp
#2983 [14:45] <zitubia> Im back, what do i do now?
#2984 [14:45] * GeNerAl_v1 [GeNerAl_v1@notlogged] has joined #minecrafthelp
#2985 [14:45] <mattym> zitubia, Try the game again
#2986 [14:45] <zitubia> still the same
#2987 [14:45] <zitubia> still the same
#2988 [14:46] * mike_ [mike_@notlogged] has left #minecrafthelp
#2989 [14:46] <zitubia> Unable to update te bleblooå
#2990 [14:46] <GeNerAl_v1> I can't log in to minecraft 1.8.8 and i logged connected to mojang and i use my gmail!! HELP!!!
#2991 [14:46] <mattym> zitubia, did you try installing with the .msi installer?
#2992 [14:46] <galluck> For some reason when ever i try to join a minecraft server it says cant connect to server and no matter how many times i refresh it it just says cant connect to server but when i try to join it comes up with this error "java.lang.nullpointerexeption:group"
#2993 [14:46] <mattym> galluck, What antivirus do you use?
#2994 [14:46] <mattym> GeNerAl_v1, What does the launcher say when you try?
#2995 [14:47] <galluck> mcafee
#2996 [14:47] <mattym> ??> galluck av/mcafee/uninstall
#2997 [14:47] <Absol> galluck: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2998 [14:47] <mattym> galluck, You will need to use the link from Absol to remove McAfee.
#2999 [14:47] <GeNerAl_v1> (UnknownHostException:authserver.mojang.com)
#3000 [14:47] <galluck> ok thanks so much!
#3001 [14:47] <zitubia> msi, same , Unable to update
#3002 [14:47] * galluck [galluck@notlogged] has quit. (Client Quit)
#3003 [14:47] * douwe48 [douwe48@notlogged] has joined #minecrafthelp
#3004 [14:47] <mattym> GeNerAl_v1, Are you able to log in at account.mojang.com/me ?
#3005 [14:48] <GeNerAl_v1> Yes
#3006 [14:48] <mattym> zitubia, Have you tried running the .msi installer as admin?
#3007 [14:48] <mattym> GeNerAl_v1, What antivirus programs do you use?
#3008 [14:48] <daniel_> nesesito ayuda con mi minecraft cuando boy a entrar se debuelbe a la pestaña minecraft launher y salo un error llamado crash report y no me deja entrar al juego ¡¡¡ ya e buscado ayuda en barios lugares pero no la encuentro porgavor help me ¡¡
#3009 [14:48] * LilyCreated [LilyCreated@notlogged] has quit. (Ping timeout: 204 seconds)
#3010 [14:48] <zitubia> How do i do that? i cant choose "run as Admin"
#3011 [14:48] <mattym> zitubia, Right nv,
#3012 [14:48] <mattym> nvm*
#3013 [14:49] <douwe48> :p
#3014 [14:49] <GeNerAl_v1> Only CCleaner
#3015 [14:49] <mattym> zitubia, Did you try turning off the windows firewall?
#3016 [14:49] * Jiggy12321 [Jiggy12321@notlogged] has quit. (Quit: Leaving)
#3017 [14:49] <zitubia> they are diabled, so yeah
#3018 [14:49] <mattym> GeNerAl_v1, Do you know how to start the CMD/Run
#3019 [14:50] <GeNerAl_v1> No
#3020 [14:50] <mattym> zitubia, Are you running your internet through a VPN of any sort?
#3021 [14:50] <mattym> ??> GeNerAl_v1 win/elevated-cmd
#3022 [14:50] <Absol> GeNerAl_v1: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#3023 [14:50] * XiesSlay [XiesSlay@notlogged] has joined #minecrafthelp
#3024 [14:50] <mattym> GeNerAl_v1, Follow the intstrucitons from Absol
#3025 [14:51] <GeNerAl_v1> But i have Windows 10 recently installed..
#3026 [14:51] <zitubia> I dont know
#3027 [14:51] <XiesSlay> when i try to go on a server it says java.lang.NullPointerException: group?
#3028 [14:51] <mattym> XiesSlay, Did you ever get the link to the log file i asked for
#3029 [14:51] <mattym> GeNerAl_v1, Those instructions should still work
#3030 [14:52] <GeNerAl_v1> Idk how to search now
#3031 [14:52] <XiesSlay> no i didnt can you give me the link to the scan thing again please :]
#3032 [14:52] <mattym> ??> XiesSlay tools/hjt
#3033 [14:52] <Absol> XiesSlay: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3034 [14:52] <Absol> XiesSlay: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3035 [14:52] <zitubia> mattym all i have is a bridged modem/router
#3036 [14:53] <mattym> GeNerAl_v1, There should be a search bar somewhere, type cmd in it , then press the botton combo Absol said
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#3038 [14:53] * BRUNO_BR [BRUNO_BR@notlogged] has quit. (Ping timeout: 204 seconds)
#3039 [14:54] <GeNerAl_v1> It comes out a black screen with some texts(Idk whats the name of it in english)
#3040 [14:54] <mattym> zitubia, Can you try, restarting the computer, and also restarting your internet/modem/router
#3041 [14:54] <mattym> GeNerAl_v1, Ok
#3042 [14:54] <mattym> GeNerAl_v1, in there type: netsh winsock reset
#3043 [14:54] * GomDelion_ORG [GomDelion_ORG@notlogged] has joined #minecrafthelp
#3044 [14:54] <mattym> GeNerAl_v1, then hit enter
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#3047 [14:54] <GeNerAl_v1> then?
#3048 [14:54] * erkenbrand_xvii [erkenbrand_xvii@notlogged] has joined #minecrafthelp
#3049 [14:54] <zitubia> mattym i tried that when i restarted a few minutes ago
#3050 [14:55] <mattym> zitubia, The internet as well??
#3051 [14:55] <XiesSlay> http://free.antivirus.com/us/?function%3DmodBackup_MakeBackup%26params%3DsItem%3DO9+-+Extra+button%3A+Skype+Click+to+Call+settings+-+%7B898EA8C8-E7FF-479B-8935-AEC46303B9E5%7D+-+C%3A%5CProgram+Files+%28x86%29%5CSkype%5CToolbars%5CInternet+Explorer%5CSkypeIEPlugin%2Edll%26errorno%3D5%26errortxtInvalid+procedure+call+or+argument%26winver%3DWindows+NT+6%2E01%2E3505%26iever%3D9%2E11%2E9600%2E17914%26hjtver%3D2%2E0%2E5
#3052 [14:55] <daniel_> I need help with my minecraft when boy is debuelbe enter the launher minecraft tab and get an error called crash report and will not let me enter the game and sought help in neighborhoods and places but can not find it please help me
#3053 [14:55] <zitubia> yes
#3054 [14:55] <GeNerAl_v1> Okey i restart my pc now
#3055 [14:55] <XiesSlay> thats were it sent me after the scan
#3056 [14:55] * GomDelion_ORG [GomDelion_ORG@notlogged] has quit. (Client Quit)
#3057 [14:55] <mattym> XiesSlay, You were supposed to have it scan and make a log file
#3058 [14:56] <GeNerAl_v1> Mattym THANKS hope it works ;P
#3059 [14:56] <zitubia> can try restarting my modem once more
#3060 [14:56] <mattym> XiesSlay, Then copy the log to paste.ubuntu.com
#3061 [14:56] <erkenbrand_xvii> thanks mattym!!
#3062 [14:56] * LilyCreated [LilyCreated@notlogged] has joined #minecrafthelp
#3063 [14:56] <LilyCreated> who was helping me before
#3064 [14:56] * erkenbrand_xvii [erkenbrand_xvii@notlogged] has quit. (Client Quit)
#3065 [14:56] <mattym> ??> daniel_ launcher/crash-log
#3066 [14:56] <Absol> daniel_: We need to see your crash log, which appears after a crash.
#3067 [14:56] <Absol> daniel_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3068 [14:56] <mattym> LilyCreated, Is there still a problem?
#3069 [14:56] <mattym> GeNerAl_v1, Yes, restart then try the game again
#3070 [14:57] <LilyCreated> yes
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#3074 [14:58] <mattym> LilyCreated, On this page did you download the file that ended in .exe? https://downloadcenter.intel.com/download/24964
#3075 [14:58] <LilyCreated> yes
#3076 [14:58] <mattym> LilyCreated, Did you run the file?
#3077 [14:58] <LilyCreated> yes
#3078 [14:58] <mattym> LilyCreated, Did it complete and ask you to restart the computer?
#3079 [14:58] <LilyCreated> yes
#3080 [14:59] <mattym> LilyCreated, can i get a link to your new crash report?
#3081 [14:59] * llr [llr@notlogged] has quit. (Client Quit)
#3082 [14:59] * zitubia_ [zitubia_@notlogged] has joined #minecrafthelp
#3083 [14:59] <LilyCreated> how do i do that
#3084 [14:59] <mattym> ??> LilyCreated launcher/crash-log
#3085 [14:59] <Absol> LilyCreated: We need to see your crash log, which appears after a crash.
#3086 [14:59] <Absol> LilyCreated: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3087 [15:00] * GeNerAl_v1 [GeNerAl_v1@notlogged] has quit. (Ping timeout: 204 seconds)
#3088 [15:00] * zitubia [zitubia@notlogged] has quit. (Ping timeout: 204 seconds)
#3089 [15:00] <LilyCreated> ok give me a minute...
#3090 [15:01] <zitubia_> mattym Nope, still the same shit. do windows 8.1 have hidden firewalls or something. this is annoying,
#3091 [15:01] <mattym> zitubia_, It shouldnt
#3092 [15:01] <daniel_> <Absol> East ? Paste from danielmauricio at Sat, 8 Aug 2015 19:29:38 +0000
#3093 [15:01] <mattym> zitubia_, Can you go to speedtest.net run a speed test and share the results with me
#3094 [15:01] <mattym> daniel_, I need the link/url to the paste
#3095 [15:02] <LilyCreated> http://paste.ubuntu.com/12033381/
#3096 [15:02] <mattym> LilyCreated, Ok one moment
#3097 [15:03] <zitubia_> mattym http://www.speedtest.net/my-result/4567659086 same as its been for the last 8 years
#3098 [15:04] * unaign [unaign@notlogged] has joined #minecrafthelp
#3099 [15:04] <mattym> LilyCreated, Ok, try with this one, Download and Install the .exe from this page https://downloadcenter.intel.com/download/25143/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#3100 [15:05] <mattym> zitubia_, Hmm, that shouldnt be causing the issue either
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#3103 [15:05] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Ping timeout: 378 seconds)
#3104 [15:05] <mattym> zitubia_, Something on your computer is blocking it from doing the download, it usually a firewall/antivirus issue
#3105 [15:06] <mattym> zitubia_, But from the hjt log i didnt see anything
#3106 [15:06] * jonas [jonas@notlogged] has joined #minecrafthelp
#3107 [15:07] <LilyCreated> do i automatically run WinSAT and enable the Windows Aero desktop theme
#3108 [15:08] <mattym> LilyCreated, I dont know if that has anything to do with it, not familiar with what the Intel driver isntall does
#3109 [15:08] * ironicgamer [ironicgamer@notlogged] has joined #minecrafthelp
#3110 [15:09] <daniel_> <mattym> help me
#3111 [15:09] <LilyCreated> then why are you telling me to install it?
#3112 [15:09] <mattym> LilyCreated, Cause its what you need for your drivers.
#3113 [15:09] <unaign> i need help. minecraft doesn´t open After you have the link to your DxDiag report, simply visit one of the technical support resources, and give them a brief description of your issue along with the link to your DxDiag report.
#3114 [15:09] <mattym> LilyCreated, I dont have Intel hardware so i have never personally seen how it works
#3115 [15:09] <LilyCreated> ok i guess
#3116 [15:10] <mattym> unaign, Do you have the link to your dxdiag report? If so please post it in the chat.
#3117 [15:10] <ironicgamer> How do I solve java.net.connectexception: connection refused: No further information
#3118 [15:10] <mattym> daniel_, I need the link/url to the paste
#3119 [15:10] <unaign> yes http://paste.ubuntu.com/12033314/
#3120 [15:10] <mattym> ironicgamer, When and where does that show up?
#3121 [15:10] <mattym> unaign, Ok one moment
#3122 [15:10] <ironicgamer> When i try to connect to a server
#3123 [15:10] <mattym> ironicgamer, Does it happen on all servers or just one?
#3124 [15:10] <ironicgamer> well all that ive tried
#3125 [15:11] <mattym> ironicgamer, One moment
#3126 [15:11] <ironicgamer> ok
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#3129 [15:12] <mattym> ironicgamer, Can you try to connect to this server: mctest.ae97.net
#3130 [15:12] <mattym> ironicgamer, Tell me if it gives you the same issue
#3131 [15:12] * esteban [esteban@notlogged] has joined #minecrafthelp
#3132 [15:12] <esteban> esteban
#3133 [15:13] <esteban> esteban
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#3135 [15:13] <mattym> unaign, Download and Install the file from this page http://www.geforce.com/drivers/results/87789
#3136 [15:13] <unaign> ok
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#3139 [15:14] * esteban [esteban@notlogged] has joined #minecrafthelp
#3140 [15:15] <ironicgamer> how do I log into that site to get the server?
#3141 [15:15] * LilyCreated [LilyCreated@notlogged] has quit. (Ping timeout: 204 seconds)
#3142 [15:15] <mattym> ironicgamer, You need to enter that server as the ip in the gmae
#3143 [15:15] * esteban [esteban@notlogged] has quit. (Client Quit)
#3144 [15:15] <ironicgamer> oh ok I can connect to it
#3145 [15:16] * woofy [woofy@notlogged] has quit. (Client Quit)
#3146 [15:16] <mattym> ironicgamer, It connected fine?
#3147 [15:16] <zitubia_> Anyone know if its possible to get in a bridged router? Before i bridged it it was 192.168.0.254, since its bridged it dont have that ip anymore. i cant access it with the ip in cmd/ipconfig.
#3148 [15:16] <ironicgamer> yes no problem at all
#3149 [15:16] <daniel_> <mattym> the link / url to the paste is next, http://paste.ubuntu.com/12033069/ please help me
#3150 [15:16] * esteban [esteban@notlogged] has joined #minecrafthelp
#3151 [15:16] <mattym> ironicgamer, then the other servers you tried are either offline, not on your version, or you entered the info wrong
#3152 [15:16] <mattym> daniel_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#3153 [15:17] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#3154 [15:17] <ironicgamer> ok thank you for the help!
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#3158 [15:17] <mattym> zitubia_, Not sure how to help with that, if you changed your router settings you may want to factor reset the router, as something you did may have caused your MC issue
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#3161 [15:18] * woterinmymouf [woterinmymouf@notlogged] has quit. (Remote host closed the connection)
#3162 [15:18] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Read error: Connection reset by peer)
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#3165 [15:19] <LilyCreated> i am back
#3166 [15:19] * thtrfh [thtrfh@notlogged] has quit. (Client Quit)
#3167 [15:19] <mattym> LilyCreated, any change?
#3168 [15:19] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#3169 [15:19] * thiago [thiago@notlogged] has quit. (Client Quit)
#3170 [15:19] <LilyCreated> am i supposed to check to see if i can get on a server
#3171 [15:20] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#3172 [15:20] <mattym> LilyCreated, No, you should just start the game and see if it works
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#3174 [15:21] * Mashiro_chan20 [Mashiro_chan20@notlogged] has joined #minecrafthelp
#3175 [15:21] <mattym> LilyCreated, In single or multiplayer see if it works
#3176 [15:21] * Mashiro_chan20 [Mashiro_chan20@notlogged] has quit. (Client Quit)
#3177 [15:21] * ironicgamer [ironicgamer@notlogged] has quit. (Quit: Web client closed)
#3178 [15:21] * ironicgamer [ironicgamer@notlogged] has quit. (Quit: Web client closed)
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#3180 [15:22] * unaign [unaign@notlogged] has quit. (Ping timeout: 204 seconds)
#3181 [15:24] <LilyCreated> single works, but still not multiplayer
#3182 [15:25] <mattym> LilyCreated, What happens when you try multi?
#3183 [15:25] * Trevor_ [Trevor_@notlogged] has joined #minecrafthelp
#3184 [15:25] * daniel_ [daniel_@notlogged] has quit. (Quit: Web client closed)
#3185 [15:25] <mattym> LilyCreated, If it gives you a crash report please copy the crash report, not the dxdiag report to the paste site and get me the link
#3186 [15:26] <Trevor_> Does anyone know of a solution for unable to update native launcher upon first download
#3187 [15:26] <LilyCreated> i click the button. nothing loads or it "times out". i try to direct connect but it still doesnt work
#3188 [15:26] <LilyCreated> its been doing that sense 1.8 started. maybe even sooner
#3189 [15:26] <mattym> Trevor_, What antivirus programs do youuse?
#3190 [15:27] <mattym> LilyCreated, Is the server you are trying to connect to on the same version of the game you are?
#3191 [15:27] <Trevor_> I do not have a continuos running antiV
#3192 [15:27] <LilyCreated> yes
#3193 [15:27] <mattym> ??> Trevor_ tools/hjt
#3194 [15:27] <Absol> Trevor_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3195 [15:27] <Absol> Trevor_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3196 [15:27] <mattym> Trevor_, Please follow the instructions from asb
#3197 [15:27] <mattym> from Absol*
#3198 [15:27] <mattym> LilyCreated, Can you tell me the IP of the server you are trying
#3199 [15:28] <LilyCreated> all of them dont work. its not just one
#3200 [15:28] <mattym> LilyCreated, What antivirus do you use?
#3201 [15:29] <Trevor_> http://paste.ubuntu.com/12033630/
#3202 [15:29] <mattym> Trevor_, Ok one moment
#3203 [15:30] * GamerStronda07 [GamerStronda07@notlogged] has joined #minecrafthelp
#3204 [15:31] <mattym> Trevor_, Are you connecting through the VPN with the program Cyberghost you have?
#3205 [15:31] * GamerStronda07 [GamerStronda07@notlogged] has quit. (Client Quit)
#3206 [15:31] <LilyCreated> um mc something
#3207 [15:31] <mattym> LilyCreated, McAfee?
#3208 [15:31] <Trevor_> no im not running with the vpn
#3209 [15:32] <mattym> ??> Trevor_ av/mcafee/uninstall
#3210 [15:32] <LilyCreated> Yeah that
#3211 [15:32] <Absol> Trevor_: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#3212 [15:32] <mattym> Trevor_, You have some McAfee components installed, use the tool form Absol to remove them
#3213 [15:32] * ExoKruzer is now known as ExoKruzer_
#3214 [15:32] <mattym> LilyCreated, You also need to remove McAfee please download and run the tool that Absol linked Trevor_
#3215 [15:33] <LilyCreated> its blocked
#3216 [15:34] <Trevor_> Mcafee uninstalled
#3217 [15:34] <mattym> LilyCreated, What do you mean?
#3218 [15:34] <mattym> Trevor_, Did you use the tool i linked?
#3219 [15:34] <Trevor_> YEs
#3220 [15:34] <mattym> Trevor_, It should ask you to restart
#3221 [15:34] <LilyCreated> I mean the website is blocked -_-
#3222 [15:34] <mattym> Trevor_, Restart the computer and try the game again
#3223 [15:34] <Trevor_> alright, cheers
#3224 [15:35] <mattym> LilyCreated, Its not a link, it should just start a download, what web broswer are you using?
#3225 [15:35] * Needhelp [Needhelp@notlogged] has joined #minecrafthelp
#3226 [15:35] <LilyCreated> Chrome
#3227 [15:35] <mattym> LilyCreated, The link from Absol should have just started a download for you
#3228 [15:36] <LilyCreated> Then the download is blocked
#3229 [15:36] <mattym> LilyCreated, What blocked it?
#3230 [15:36] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#3231 [15:36] * Trevor [Trevor@notlogged] has joined #minecrafthelp
#3232 [15:36] <mattym> LilyCreated, Do you have an adblock or other sort of addon in chrome?
#3233 [15:36] <Trevor> Computer restarted and same problem is still occuring
#3234 [15:37] <LilyCreated> The weird thing my dad has called: SOPHOS
#3235 [15:37] <Needhelp> I need help with the Pixel Format. It says it isn't Accelerated.
#3236 [15:37] <mattym> LilyCreated, That could be causing your issue, have your dad remove it, then try using minecraft again, and the the McAfee removal tool again
#3237 [15:37] <LilyCreated> it blocks everything i need and its annoying
#3238 [15:38] <mattym> Needhelp, Do you have the link to your dxdiag report? If so please post it in the chat.
#3239 [15:38] <Needhelp> No, and the Manufactor says N/A
#3240 [15:38] <LilyCreated> and my dad wont remove it haha thats funny
#3241 [15:38] <mattym> Needhelp, I need the link to the dxdiag
#3242 [15:38] * Trevor_ [Trevor_@notlogged] has quit. (Ping timeout: 204 seconds)
#3243 [15:38] <mattym> LilyCreated, Well to be honest, thats probably whats causing your server connection issues
#3244 [15:39] <Trevor> I am not able to see a specific installer version
#3245 [15:39] <mattym> Trevor, Did you download it from your account on mojang.com or from minecraft.net?
#3246 [15:39] * Pkabu [Pkabu@notlogged] has joined #minecrafthelp
#3247 [15:39] <Trevor> mojang
#3248 [15:39] <LilyCreated> Well its on every computer in this house so i cant do anything about it
#3249 [15:40] <mattym> Trevor, Ok so you have a minecraft shortcut on the desktop correct?
#3250 [15:40] <Trevor> yes
#3251 [15:40] <mattym> Trevor, Right click that and select Run As Administrator, let me know if that works
#3252 [15:40] <Trevor> did not work
#3253 [15:40] <mattym> Trevor, Still "Unable to download native launcher"?
#3254 [15:41] <Trevor> yeah
#3255 [15:41] <mattym> Trevor, Would you be ok with me using teamviewer to try and see if i can fix it remotely?
#3256 [15:41] <Needhelp> How do I post the link...
#3257 [15:41] <Trevor> sure
#3258 [15:41] <mattym> Needhelp, Copy the url/link from the browsers address bar and paste it in the chat
#3259 [15:41] <mattym> Trevor, Ok one sec
#3260 [15:42] <mattym> ??> Trevor tools/teamviewer/quick-support
#3261 [15:42] <Absol> Trevor: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#3262 [15:42] <Absol> Trevor: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#3263 [15:42] <Needhelp> But it doesn't show it in the address bar, it is a tool.
#3264 [15:42] <mattym> ??> Needhelp win/dxdiag
#3265 [15:42] <Absol> Needhelp: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3266 [15:42] <mattym> Needhelp, Did you follow the directions in the link from Absol ?
#3267 [15:42] <Needhelp> I am about to.
#3268 [15:43] <LilyCreated> So my problem isnt fixable?
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#3273 [15:43] <mattym> LilyCreated, like i said, McAfee causes problems with Minecraft, you will need to remove it, Sophos may also be blocking the server connections, you will need to get your parent to remove it, so you can test it
#3274 [15:44] <mattym> LilyCreated, Or at least to allow the download for the McAfee removal tool
#3275 [15:44] <Trevor> matty m how do i give you the information for access
#3276 [15:44] <mattym> Trevor, one sec
#3277 [15:45] <mattym> Trevor, Do you see the tab with my name on it at the top of the chat window?
#3278 [15:45] <mattym> Trevor, Click that
#3279 [15:46] * dr_lord_int [dr_lord_int@notlogged] has quit. (Client Quit)
#3280 [15:48] <Needhelp> Mattym
#3281 [15:48] <Pkabu> Hello All ... I am trying to setup a server (my old pc) on my home network so my nephews and I can play together, but am unsure what all I need to do... Do I have to buy another account to run it ?
#3282 [15:48] <Needhelp> I posted the it at the Ubuntu Pastebin.
#3283 [15:48] <mattym> Needhelp, I need the link to it
#3284 [15:48] <Needhelp> http://paste.ubuntu.com/12033805/
#3285 [15:49] <mattym> Needhelp, Download and Install the file here http://www.geforce.com/drivers/results/87789
#3286 [15:50] <Needhelp> Will this restart my computer?
#3287 [15:51] <mattym> Needhelp, When its finished installing, you should need to restart
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#3289 [15:51] * HyperCamel [HyperCamel@notlogged] has joined #minecrafthelp
#3290 [15:51] <Needhelp> Okay, Thank you.
#3291 [15:51] * Coffe [Coffe@notlogged] has joined #minecrafthelp
#3292 [15:51] * Needhelp [Needhelp@notlogged] has quit. (Quit: Web client closed)
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#3296 [15:52] <Coffe> Desde que instale windows 10 no puedo jugar :,v me dice algo sobre unos controladores que debo actualizar o algo asi... ¿alguien me ayuda? :,v
#3297 [15:52] <Coffe> instale W I N D O W S 10
#3298 [15:53] <Themuppetmenace> Hello my account was hacked and i sent a ticket, it sent me a email to change it back to mine by clicking a link. Once i did i was shown a page and it said invalid token. What do i do now?
#3299 [15:54] <Coffe> Yo primero >:v
#3300 [15:54] * mitch8 [mitch8@notlogged] has joined #minecrafthelp
#3301 [15:54] * LilyCreated [LilyCreated@notlogged] has quit. (Ping timeout: 204 seconds)
#3302 [15:54] * mitch8 [mitch8@notlogged] has quit. (Client Quit)
#3303 [15:54] <Extreme> ??> Coffe lang/es
#3304 [15:54] <Absol> Coffe: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#3305 [15:55] <Coffe> mierda :v
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#3307 [15:57] <Pkabu> Do I need a a second account to run a private home server on its own pc ??
#3308 [15:57] * moslog356 [moslog356@notlogged] has joined #minecrafthelp
#3309 [15:57] <Themuppetmenace> So what do i do noe?
#3310 [15:57] <Themuppetmenace> Noe
#3311 [15:58] * tycart1 [tycart1@notlogged] has joined #minecrafthelp
#3312 [15:58] <mattym> Pkabu, No
#3313 [15:58] <mattym> Pkabu, One moment
#3314 [15:59] * madfae123 [madfae123@notlogged] has joined #minecrafthelp
#3315 [15:59] <mattym> Pkabu, You can download the Minecrat server from minecraft.net/download
#3316 [15:59] * araz12345 [araz12345@notlogged] has joined #minecrafthelp
#3317 [15:59] <mattym> Pkabu, If you are only playing with people on the same nework it should work fine just by starting it, if not check the instructions on how to set it up here
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#3319 [16:00] <tycart1> quit
#3320 [16:00] <madfae123> Can someone help me? downloaded Not Enough Items Mod as instructbut everytime i try to play, it brigns this:
#3321 [16:00] <mattym> Pkabu, here http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#3322 [16:00] * tycart1 [tycart1@notlogged] has quit. (Client Quit)
#3323 [16:00] <mattym> ??> madfae123 mods
#3324 [16:00] <madfae123> [15:52:38] [main/INFO] [LaunchWrapper]: Loading tweak class name net.minecraftforge.fml.common.launcher.FMLTweaker
#3325 [16:00] <moslog356> hi, I am new at minecraft. during playing I lost my bar with tools at the ground . no way for me to bring it back. any ideas? thanks in advance!
#3326 [16:00] <Absol> madfae123: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3327 [16:00] <Absol> madfae123: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#3329 [16:00] * araz12345 [araz12345@notlogged] has quit. (Client Quit)
#3330 [16:01] <mattym> moslog356, Do you mean you dont see the gui anymore?
#3331 [16:01] <Themuppetmenace> Moslog its one of the f keys i belive f10 try them all
#3332 [16:01] <Pkabu> mattym, ok thank you, I will look at that
#3333 [16:01] <Xiretza> it's F1
#3334 [16:01] <mattym> moslog356, i think F1 should show the gui
#3335 [16:01] <mattym> moslog356, If you have a keyboard with an Fn key, it may be Fn + F1
#3336 [16:01] <Themuppetmenace> Hello my account was hacked and i sent a ticket, it sent me a email to change it back to mine by clicking a link. Once i did i was shown a page and it said invalid token. What do i do now?
#3337 [16:02] <mattym> Themuppetmenace, What web browser do you use?
#3338 [16:02] <moslog356> mattym i will try, thanks
#3339 [16:02] * rodrigo125 [rodrigo125@notlogged] has joined #minecrafthelp
#3340 [16:02] <moslog356> i use firefox
#3341 [16:02] <Themuppetmenace> Im using google crome
#3342 [16:03] * joamemo [joamemo@notlogged] has joined #minecrafthelp
#3343 [16:03] <Themuppetmenace> Should i use internet explorer?
#3344 [16:03] <mattym> Themuppetmenace, Try using the link from another browser adn see if it works
#3345 [16:03] <joamemo> good afternoon
#3346 [16:04] <joamemo> I can not access my account
#3347 [16:04] * Valverde [Valverde@notlogged] has joined #minecrafthelp
#3348 [16:05] <mattym> joamemo, What happens when you try?
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#3350 [16:05] <Valverde> http://paste.ubuntu.com/12033967/
#3351 [16:05] <mattym> Valverde, One moment
#3352 [16:06] <mattym> Valverde, Download and Install the file from this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#3353 [16:06] <moslog356> hey mattym, you make my day, thanks. it was Fn + F1
#3354 [16:06] <joamemo> I restarted the notebook and I have minecraft installers.
#3355 [16:06] <joamemo> and does not allow me to enter Mojang
#3356 [16:06] <mattym> moslog356, OK, have fun
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#3358 [16:06] * moslog356 [moslog356@notlogged] has quit. (Quit: Web client closed)
#3359 [16:06] <mattym> joamemo, What does it say on the launcher when you try to log in?
#3360 [16:07] <joamemo> spanish please
#3361 [16:08] <mattym> joamemo, Sorry we only speak english in the chat
#3362 [16:08] <mattym> ??> joamemo lang/es
#3363 [16:08] <Absol> joamemo: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#3364 [16:08] <joamemo> ok
#3365 [16:08] <joamemo> as mah-jongg get my mind to get back minecraf
#3366 [16:09] * SeakaDiffryn [SeakaDiffryn@notlogged] has joined #minecrafthelp
#3367 [16:09] <SeakaDiffryn> i just created a mojang account but when I try to sign in, it says Error! Unknown e-mail address or password
#3368 [16:09] * rodrigo125 [rodrigo125@notlogged] has quit. (Quit: Web client closed)
#3369 [16:09] <joamemo> I don't know
#3370 [16:09] * darknessmist [darknessmist@notlogged] has joined #minecrafthelp
#3371 [16:10] <SeakaDiffryn> i just created a mojang account but when I try to sign in, it says Error! Unknown e-mail address or password what do I do?
#3372 [16:10] * joamemo [joamemo@notlogged] has quit. (Quit: Web client closed)
#3373 [16:10] <darknessmist> why i cannot play minecraft? http://paste.ubuntu.com/12034005/
#3374 [16:11] <mattym> SeakaDiffryn, Did you complete the account registration?
#3375 [16:11] <mattym> darknessmist, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#3376 [16:11] <SeakaDiffryn> yes i did
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#3379 [16:11] <SeakaDiffryn> and when i sign in it gives me an error
#3380 [16:12] <mattym> SeakaDiffryn, Did you fail to log in multiple times?
#3381 [16:12] <SeakaDiffryn> no i had just created the account
#3382 [16:12] <SeakaDiffryn> so i had the exact email and password i used for registration
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#3384 [16:13] <mattym> SeakaDiffryn, Hmm, the issue you are geting would usually point to a lockout, did you log out after the registration and try to log back in right away?
#3385 [16:14] <SeakaDiffryn> no it didnt log me in when i registered so i tried to login right after and i got the error
#3386 [16:14] <mattym> SeakaDiffryn, You may have had the login throttled, all i can suggest is to wait 3 hours without a login attempt, then try again, if you still get the issue you will need to contact mojang
#3387 [16:14] * lindalu [lindalu@notlogged] has quit. (Client Quit)
#3388 [16:15] <SeakaDiffryn> alright thank you
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#3393 [16:16] * CreeperKingMC [CreeperKingMC@notlogged] has joined #minecrafthelp
#3394 [16:17] <CreeperKingMC> i cant get a windows 10 graphics driver for my current version of intel graphics. WHAT DO I DO! I CANT PLAY MINECRAFT!
#3395 [16:18] <mattym> CreeperKingMC, Do you have the link to your dxdiag report? If so please post it in the chat.
#3396 [16:18] * undecidedbird [undecidedbird@notlogged] has quit. (Client Quit)
#3397 [16:18] <Hunterrod> yeah hello, i upgraded to the Windows 10 minecraft from the java version but says that my product code was already used
#3398 [16:19] <mattym> Hunterrod, Was that the first time you hit the Redeem link?
#3399 [16:19] <Hunterrod> the first time i had to login to my microsoft account and never really got to the point where i could redeem the code
#3400 [16:20] <mattym> Hunterrod, If you logged into the Microsfot account, then it was redeemed to that account
#3401 [16:20] <mattym> Hunterrod, In the Windows Store make sure you are logged into the same account you used, and it should let you download it
#3402 [16:20] <CreeperKingMC> http://paste.ubuntu.com/12033815/ this is my link
#3403 [16:20] <mattym> CreeperKingMC, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#3404 [16:21] <Hunterrod> i only got the one account and it still says in the store that i have to pay and the free trial is still time locked
#3405 [16:21] <CreeperKingMC> SO I CANT PLAY WIN 10 MINECRAFT!!!
#3406 [16:21] * Lewgun10 [Lewgun10@notlogged] has joined #minecrafthelp
#3407 [16:21] <mattym> CreeperKingMC, Cut it out with the caps
#3408 [16:21] <CreeperKingMC> sorry but im serious i cant?
#3409 [16:22] <mattym> Hunterrod, In the Windows Store, in the upper right corner, do you see Sign In, or your account info
#3410 [16:22] <mattym> CreeperKingMC, On your hardware you will need to go back to Windows 7
#3411 [16:22] <Hunterrod> iam logged into the store if thats what youre asking
#3412 [16:22] <mattym> Hunterrod, Can you log out and make sure its on the same account/email you entered when you redeemd the code
#3413 [16:22] <CreeperKingMC> so i cant play windows 10 minecraft?
#3414 [16:22] <mattym> CreeperKingMC, Bi
#3415 [16:23] <mattym> CreeperKingMC, No
#3416 [16:23] <Lewgun10> Hello me and my mate are trying to play minecraft on lan but it comes up timed out, we have connected doing it before but for some reason is not working now. do you have any suggestions? thanks!
#3417 [16:23] <Hunterrod> iam a 100% positive that it is the same account but i try anyway
#3418 [16:23] <mattym> Lewgun10, You are both on the same network correct?
#3419 [16:23] <CreeperKingMC> i want to stay in windows 10 though. can i play regular minecraft
#3420 [16:24] <Lewgun10> yes mattym
#3421 [16:24] <mattym> CreeperKingMC, No, not with the hardware you have
#3422 [16:24] <mattym> Lewgun10, Who is the host, the one whose openning the game to lan
#3423 [16:24] <Lewgun10> we have both tried we are sat right next to each other now
#3424 [16:25] <CreeperKingMC> do you know if there is a way i can upgrade my graphics and then upgrade them again to play windows 10 minecraft?
#3425 [16:25] <mattym> CreeperKingMC, No, your hardware is only supported up to Windows 7, and its a laptop so you cannot replace the hardware
#3426 [16:25] <mattym> Lewgun10, What antivirus software do you have?
#3427 [16:26] <Lewgun10> AVG free edition
#3428 [16:26] <CreeperKingMC> so im pretty much screwed right?
#3429 [16:26] <mattym> ??> Lewgun10 av/avg
#3430 [16:26] <Absol> Lewgun10: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#3431 [16:26] <Absol> Lewgun10: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#3432 [16:26] <mattym> CreeperKingMC, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3433 [16:26] <mattym> Lewgun10, Try the instructions from Absol
#3434 [16:26] <mattym> Lewgun10, Also do you know what av he has?
#3435 [16:27] <Lewgun10> avg as well
#3436 [16:27] <mattym> Lewgun10, Have him do the same
#3437 [16:27] <CreeperKingMC> do you know if a new graphics driver for my laptop will come out soon?
#3438 [16:28] <CreeperKingMC> one that can support minecraft 10
#3439 [16:28] * Themuppetmenace [Themuppetmenace@notlogged] has quit. (Ping timeout: 204 seconds)
#3440 [16:28] <mattym> CreeperKingMC, No, as i said, your graphics hardware is only supported up to Windows 7, it will never go past that
#3441 [16:28] * guardtown [guardtown@notlogged] has quit. (Quit: Web client closed)
#3442 [16:28] <Hunterrod> well now the windows 10 edition is showing up as purchased in my microsoft account but i still cant get it without paying in the store...
#3443 [16:29] <mattym> Hunterrod, You will need to try and contact xbox support
#3444 [16:29] <Hunterrod> fair enough, thanks for the help mate
#3445 [16:30] * Valverde [Valverde@notlogged] has quit. (Ping timeout: 204 seconds)
#3446 [16:30] <CreeperKingMC> could i play windows 10 minecraft on an xbox?
#3447 [16:30] <Hunterrod> have a good one iam off
#3448 [16:30] <mattym> CreeperKingMC, No
#3449 [16:30] * Hunterrod [Hunterrod@notlogged] has quit. (Quit: Web client closed)
#3450 [16:30] * Truency is now known as Truency|AFK
#3451 [16:30] <CreeperKingMC> can i upgrade my hardware
#3452 [16:30] <Lewgun10> mattym that has not worked
#3453 [16:31] <mattym> Lewgun10, You may need to restart your internet/router
#3454 [16:31] * jhgi [jhgi@notlogged] has joined #minecrafthelp
#3455 [16:31] <jhgi> hi
#3456 [16:31] <Lewgun10> why would that change anything mattyb
#3457 [16:31] <CreeperKingMC> am i being ignored?
#3458 [16:31] <CreeperKingMC> jk lol
#3459 [16:32] <mattym> CreeperKingMC, I already answered that twice
#3460 [16:32] <jhgi> i cant login to my account i have changed the password multiple times and still cant login
#3461 [16:32] <mattym> Lewgun10, It may help if an internet setting got messed up
#3462 [16:32] <mattym> jhgi, Are you able to log in at account.mojang.com/me ?
#3463 [16:33] <jhgi> thats where im trying to login at
#3464 [16:33] <CreeperKingMC> does mcpe realms work?
#3465 [16:33] <mattym> CreeperKingMC, I dont think there are realms for PE yet
#3466 [16:33] <CreeperKingMC> oh
#3467 [16:33] <jhgi> as soon as i downloaded the void launcher it stopped working
#3468 [16:33] <mattym> ??> jhgi login/throttle
#3469 [16:33] <Absol> jhgi: Your login is being throttled, which will prevent you from logging in.
#3470 [16:33] <Absol> jhgi: You will have to wait 3 hours without logging in for it to reset.
#3471 [16:33] <CreeperKingMC> can i make an online mcpe server?
#3472 [16:33] <mattym> jhgi, Dont use 3rd party launchers
#3473 [16:34] <jhgi> why?
#3474 [16:34] <jhgi> thats what keeps the game fun
#3475 [16:34] <mattym> CreeperKingMC, All software to do that is not supported here, if you want to try you will need to figure it out on your own
#3476 [16:34] <CreeperKingMC> can i download mods on mcpe?
#3477 [16:34] <mattym> jhgi, 3rd party launchers are not supported and can cause your issue
#3478 [16:34] <mattym> CreeperKingMC, Also not something we help with here
#3479 [16:35] <mattym> jhgi, For now wait 3 hours without a login attempt, then try again with the official launcher and the correct login info
#3480 [16:35] <CreeperKingMC> can i get texture packs?
#3481 [16:35] <webrosc> CreeperKingMC, google would answer all these questions
#3482 [16:35] <CreeperKingMC> oh
#3483 [16:36] <mattym> CreeperKingMC, Again not officially, so go figure it out on your own
#3484 [16:36] <CreeperKingMC> when will horses be added into mcpe?
#3485 [16:36] <webrosc> CreeperKingMC, try looking at this forum section http://www.minecraftforum.net/forums/minecraft-pocket-edition
#3486 [16:36] * Lewgun10 [Lewgun10@notlogged] has joined #minecrafthelp
#3487 [16:36] * Truency|AFK is now known as Truency
#3488 [16:36] * flores [flores@notlogged] has joined #minecrafthelp
#3489 [16:36] <webrosc> CreeperKingMC, we fix minecraft problems, we have no insider info on when things will be done
#3490 [16:37] <CreeperKingMC> can i get a halo texture pack that looks like minecraft
#3491 [16:37] * jhgi [jhgi@notlogged] has quit. (Quit: Web client closed)
#3492 [16:37] * ester [ester@notlogged] has joined #minecrafthelp
#3493 [16:37] <CreeperKingMC> like a minecraft texture pack for halo
#3494 [16:37] <webrosc> CreeperKingMC, do you have a real minecraft issue or are you just using this chat as google?
#3495 [16:37] <Lewgun10> absol i have tried all that stuff you have told me to do but nothing had changed another fact is that when i open a lan my mate can see it but when he opens a lan he cannot, any suggetions?
#3496 [16:37] <CreeperKingMC> sorry ill stop wasting your time
#3497 [16:38] <CreeperKingMC> do you like doughnuts?
#3498 [16:38] <CreeperKingMC> lol
#3499 [16:38] * CreeperKingMC [CreeperKingMC@notlogged] has quit. (Quit: Web client closed)
#3500 [16:38] <mattym> Lewgun10, Are you sure avg is all you both have for av programs?
#3501 [16:39] * flores [flores@notlogged] has quit. (Client Quit)
#3502 [16:39] <Lewgun10> i have Mcaffe internet security absol?
#3503 [16:39] * Truency is now known as Truency[AFK]
#3504 [16:40] <mattym> ??> Lewgun10 av/mcafee/uninstall
#3505 [16:40] <Absol> Lewgun10: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#3506 [16:40] <mattym> Lewgun10, Use the tool Absol linked you to remove McAfee
#3507 [16:40] <Lewgun10> done it trying now
#3508 [16:40] <mattym> Lewgun10, After the tool runs you need to restart the computer when it tells you
#3509 [16:41] <ester> Does anyone know how to fix Minecraft Launcher problems?
#3510 [16:41] * amh180109 [amh180109@notlogged] has joined #minecrafthelp
#3511 [16:41] <mattym> ester, What is the problem you are having
#3512 [16:41] <Lewgun10> it has not told me
#3513 [16:41] <mattym> Lewgun10, After you downloaded the tool, did you run it?
#3514 [16:42] <ester> Cant't start the game, immediately crashing
#3515 [16:42] * drench [drench@notlogged] has joined #minecrafthelp
#3516 [16:42] <mattym> ??> ester launcher/crash-log
#3517 [16:42] <Absol> ester: We need to see your crash log, which appears after a crash.
#3518 [16:42] <Absol> ester: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3519 [16:42] <ester> Says something about "Java Hotspot TM"
#3520 [16:43] * drench [drench@notlogged] has quit. (Client Quit)
#3521 [16:43] <mattym> ester, Copy the whole crash and follow Absol's instructions on how to show it to us
#3522 [16:43] * skwerlman [skwerlman@notlogged] has joined #minecrafthelp
#3523 [16:44] <ester> After I tried to setthe game 2G, the "crash screen" is just blank
#3524 [16:44] <Lewgun10> if its not down to antivirus what else could it be?
#3525 [16:44] * xNoodles [xNoodles@notlogged] has joined #minecrafthelp
#3526 [16:44] <xNoodles> I need help with windows 10 and my minecraft crashing error
#3527 [16:44] * pokeman [pokeman@notlogged] has joined #minecrafthelp
#3528 [16:44] <mattym> ester, Does the launcher remain open and have info in the Launcher Log tab?
#3529 [16:44] <pokeman> mojang i
#3530 [16:44] <mattym> xNoodles, Do you have the link to your dxdiag report? If so please post it in the chat.
#3531 [16:45] <xNoodles> Ok will do
#3532 [16:45] <Lewgun10> absol
#3533 [16:45] <Lewgun10> if its not down to antivirus what else could it be?
#3534 [16:45] <mattym> Lewgun10, Absol is a bot, stop talking to it
#3535 [16:45] * OriginalPandaOwl [OriginalPandaOwl@notlogged] has joined #minecrafthelp
#3536 [16:45] <OriginalPandaOwl> helu
#3537 [16:45] <ester> After immediately crashing, the "crash report" is all blank
#3538 [16:46] <xNoodles> wait what information do I need to give in the dxdiag report?
#3539 [16:46] * amh180109 [amh180109@notlogged] has quit. (Quit: Web client closed)
#3540 [16:46] <mattym> Lewgun10, If you cant connect to LAN, its usually the antivirus or firewall blocking it
#3541 [16:46] <webrosc> xNoodles, all of it
#3542 [16:46] <xNoodles> ok
#3543 [16:46] * Bcurl [Bcurl@notlogged] has joined #minecrafthelp
#3544 [16:46] <Lewgun10> okay so would you suggest we clear all of our anti virus and get avast
#3545 [16:47] <mattym> Lewgun10, Yes that may help
#3546 [16:47] <Bcurl> I have not played minecraft in years, and was looking to get back into it. I have my old username, however i do not remember the old email associated with the account if there is one. I have suspect passwords for the old account but none seem to work. Where do i go from here knowing my old account username and nothing else?
#3547 [16:47] <pokeman> put the same email adress i have to reset my password but then when i typed in my new password then reentered it but then i presed reset password then the password was there first but the email not typed in
#3548 [16:47] <pokeman> then i typed in my email
#3549 [16:48] <Lewgun10> cheers mattym
#3550 [16:48] <mattym> Bcurl, What is the username?
#3551 [16:48] <Bcurl> OperationRespawn is the username
#3552 [16:48] <webrosc> pokeman, did you fail to login a few times beforew you requested the password change?
#3553 [16:48] <Lewgun10> could you send me the the link for avast download please mattym
#3554 [16:48] <pokeman> yes
#3555 [16:48] <webrosc> ??> Lewgun10 av/avast
#3556 [16:48] <Absol> Lewgun10: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#3557 [16:49] <mattym> Bcurl, You have an unmigrated account, you should still be logging in with the username and password, if you dont remember the password reset it
#3558 [16:49] <webrosc> pokeman, ah, sounds like you may've been throttled, wait 3 hours without attempting to login, then try again
#3559 [16:49] <mattym> Bcurl, Check all the emails you may have used for the password reset email
#3560 [16:49] * OriginalPandaOwl [OriginalPandaOwl@notlogged] has quit. (Ping timeout: 204 seconds)
#3561 [16:49] * Cvolton||AFK is now known as Cvolton
#3562 [16:49] <pokeman> but then i typed in my password then said unvalid but it was the same email
#3563 [16:49] <xNoodles> How exactly do I post my dxdiag report here?
#3564 [16:49] <mattym> ??> xNoodles win/dxdiag
#3565 [16:50] <Absol> xNoodles: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3566 [16:50] <webrosc> xNoodles, post it on paste.ubuntu.com then link that here
#3567 [16:50] <xNoodles> oh ok
#3568 [16:50] <mattym> xNoodles, Check the link from Absol and follow all the directions
#3569 [16:50] * Zedwick [Zedwick@notlogged] has joined #minecrafthelp
#3570 [16:50] <Bcurl> what if I no longer have access to the accounts email?
#3571 [16:51] <xNoodles> http://paste.ubuntu.com/12034413/
#3572 [16:51] <xNoodles> there ya go
#3573 [16:51] <pokeman> and it was the same password
#3574 [16:51] <webrosc> xNoodles, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#3575 [16:51] <mattym> ??> Bcurl mojang/email
#3576 [16:51] <Absol> Bcurl: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3577 [16:51] <Absol> Bcurl: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3578 [16:51] <pokeman> to but it doesnt work
#3579 [16:51] <mattym> Bcurl, If you cant access the email, you will need to fill out the from Absol linked
#3580 [16:52] <xNoodles> Is there a way I can make my graphics card compatible with windows 10?
#3581 [16:52] <webrosc> xNoodles, see http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade for how to revert back
#3582 [16:52] <xNoodles> Or is that the solution?
#3583 [16:52] <xNoodles> I know how to revert back
#3584 [16:52] <pokeman> dear mojang i did this 8 times cause when i logged to play minecraft it said my password was invalid so then i did it again i put in the same email adress im using when i reset it it took to login so then it had already had the password withought the email adress then when i put my email adress then the password dissapeared then i put in the password and said was invalid or unknown email when its not
#3585 [16:52] * boon [boon@notlogged] has quit. (Ping timeout: 204 seconds)
#3586 [16:52] <webrosc> xNoodles, you could install a newer graphics card, but you would need to find one your motherboard/PSU can handle that is win10 supported
#3587 [16:53] <mattym> xNoodles, According to the dxdiag, you have a small form factor PC, so that may be difficult
#3588 [16:54] * Bcurl [Bcurl@notlogged] has quit. (Quit: Web client closed)
#3589 [16:54] <xNoodles> How exactly would I install a newer graphics card
#3590 [16:54] <xNoodles> I am willing to do what it takes
#3591 [16:54] * ester [ester@notlogged] has quit. (Quit: Web client closed)
#3592 [16:54] <webrosc> xNoodles, if you have to ask us that then take the computer to a IT company to look into it
#3593 [16:54] <webrosc> it would be very very hard for us to explain how on here
#3594 [16:54] <xNoodles> ok fair enough
#3595 [16:55] <pokeman> dear mojang i did this 8 times cause when i logged to play minecraft it said my password was invalid so then i did it again i put in the same email adress im using when i reset it it took to login so then it had already had the password withought the email adress then when i put my email adress then the password dissapeared then i put in the password and said was invalid or unknown email when its not
#3596 [16:55] <mattym> xNoodles, I looked up the info on your computer, from what i can tell it only has a 240watt power supply, and is a small form factor case, you may not have many options as far as an upgrade
#3597 [16:55] <xNoodles> Perhaps I could just get a better graphics card?
#3598 [16:55] <webrosc> ??> pokeman login/throttle
#3599 [16:55] <xNoodles> well.. what are the options for upgrading?
#3600 [16:55] <Absol> pokeman: Your login is being throttled, which will prevent you from logging in.
#3601 [16:55] <Absol> pokeman: You will have to wait 3 hours without logging in for it to reset.
#3602 [16:55] <webrosc> pokeman, also we are not Mojang, just volunteers help others out
#3603 [16:56] <mattym> xNoodles, Again, we cant possibly figure that out from here, you would need to take it somehwere and ask
#3604 [16:56] <pokeman> no throttle i put forgot password multiple times cause it didnt work please help
#3605 [16:56] <webrosc> pokeman, yes you ARE throttled, WAIT 3 hours
#3606 [16:56] * Lewgun10 [Lewgun10@notlogged] has quit. (Ping timeout: 204 seconds)
#3607 [16:57] <xNoodles> so i'll take it to my computer manufacturer then?
#3608 [16:57] <xNoodles> Also, is getting a new graphics card all together ok?
#3609 [16:57] <pokeman> thank you and have a nice day thank you so much
#3610 [16:57] * pokeman [pokeman@notlogged] has quit. (Quit: Web client closed)
#3611 [16:57] <xNoodles> Like upgrading to a Nvidia GeForce 9600
#3612 [16:57] <mattym> xNoodles, I dont think that card is supported on win10 either
#3613 [16:58] <webrosc> xNoodles, we can't answer that, take the computer to a computer shop and they can say if you can install a newer GPU
#3614 [16:58] <xNoodles> ok thank you for your time bye
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#3616 [16:58] <webrosc> xNoodles, honestly looking at the CPU on that computer i would downgrade windows for now, and save up for a newer computer
#3617 [16:58] <webrosc> ...
#3618 [16:58] <mattym> and too late
#3619 [16:59] <webrosc> oh well
#3620 [16:59] <mattym> also doubt he would find a gfx card to fit in that without a complete computer upgrade
#3621 [17:00] <webrosc> yh true as its a small form factor
#3622 [17:00] <mattym> SFF and low PSU, coudlnt find its actuall expansion slot info
#3623 [17:01] <webrosc> may have one pci
#3624 [17:01] <mattym> the the CPU it had should have has a PCIx16 on its motherobard
#3625 [17:01] <webrosc> depends how cheap HP went when choosing the mobo
#3626 [17:02] <mattym> its HP, they probably has some proprietary board with the bare minimum
#3627 [17:02] * iSrFooX [iSrFooX@notlogged] has joined #minecrafthelp
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#3631 [17:06] <iSrFooX> hello, I tested downgrade on my pc win10 to win7 and did not work
#3632 [17:06] <webrosc> iSrFooX, what did not work?
#3633 [17:07] <iSrFooX> minecraft
#3634 [17:07] <webrosc> how is it not working exactly?
#3635 [17:07] <iSrFooX> before when I was using win7, it worked normally
#3636 [17:07] <webrosc> so your on 10 now?
#3637 [17:08] * webrosc is confused
#3637 [17:08] <yahyaben> hello i just downloaded minecraft and it dose not work on any version i just have upgarded to win10 and here is my dxdiag config http://paste.ubuntu.com/12034590/
#3638 [17:08] <webrosc> yahyaben, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#3639 [17:08] <iSrFooX> srry im brazilian :P im using translator
#3640 [17:09] <webrosc> yahyaben, but also note you maybe limited to 1.7.2 with that GPU
#3641 [17:09] <iSrFooX> my error is the same yahyaben
#3642 [17:09] <mattym> iSrFooX, Do you have the link to your dxdiag report? If so please post it in the chat.
#3643 [17:09] <webrosc> iSrFooX, do you have a dxdiag log?
#3644 [17:10] <iSrFooX> ok wait
#3645 [17:10] <yahyaben> ok thx
#3646 [17:10] * ronnie [ronnie@notlogged] has joined #minecrafthelp
#3647 [17:11] <ronnie> when i start up minecraft and try and play it says update graphics card but i dont know how to do that?
#3648 [17:11] <webrosc> ??> ronnie win/dxdiag
#3649 [17:11] <Absol> ronnie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3650 [17:12] <iSrFooX> I forgot how to take the dxdiag report ;-;
#3651 [17:12] <ronnie> ive copied that , what do i do after that?
#3652 [17:12] <yahyaben> webrosc how can i upgarde my graphics hardware
#3653 [17:12] <webrosc> yahyaben, take the computer to an IT company to ask them
#3654 [17:12] <mattym> yahyaben, If its a laptop, you cannot
#3655 [17:12] <webrosc> iSrFooX, see the link i gave to ronnie
#3656 [17:13] <webrosc> ronnie, if you did that you have a link for us
#3657 [17:13] <yahyaben> okey thx again it's a laptop i'm gonna fix it alone
#3658 [17:13] <webrosc> yahyaben, then you can't upgrade it
#3659 [17:13] <ronnie> http://paste.ubuntu.com/12034626/
#3660 [17:13] <iSrFooX> a doubt, minecraft not work on win10?
#3661 [17:13] * facundoo [facundoo@notlogged] has joined #minecrafthelp
#3662 [17:13] <yahyaben> i'm gonna change my graphics card and the RAM too
#3663 [17:14] <webrosc> iSrFooX, it works, just not with that hardware
#3664 [17:14] <webrosc> ronnie, one moment
#3665 [17:14] <iSrFooX> mmm
#3666 [17:14] <ronnie> okay thanks
#3667 [17:14] <webrosc> ronnie, download and install https://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#3668 [17:14] <webrosc> ronnie, side note DO NOT upgrade to windows 10, your GPU does not have win10 support
#3669 [17:15] <yahyaben> bye thx for everything
#3670 [17:15] <webrosc> infact i don't think it has win8 support
#3671 [17:15] * yahyaben [yahyaben@notlogged] has quit. (Quit: Web client closed)
#3672 [17:16] <ronnie> which one do i download this one :Catalyst Software Suite or WDM Integrated Driver
#3673 [17:16] <webrosc> ronnie, the first one
#3674 [17:16] <ronnie> cheers
#3675 [17:18] <iSrFooX> wow
#3676 [17:19] <iSrFooX> i think i found my problem
#3677 [17:19] <webrosc> iSrFooX, oh?
#3678 [17:19] <webrosc> if you post your dxdiag log we can verify it
#3679 [17:19] <iSrFooX> I'm updating the video driver
#3680 [17:19] * captainsparkelz [captainsparkelz@notlogged] has joined #minecrafthelp
#3681 [17:20] <iSrFooX> http://paste.ubuntu.com/12034744/
#3682 [17:21] <webrosc> iSrFooX, looking at that computer i doubt you will be able to use that computer to play minecraft, it does not meet the requirements
#3683 [17:22] * Mike_ [Mike_@notlogged] has joined #minecrafthelp
#3684 [17:22] <webrosc> iSrFooX, year your GPU does not have windows 10 support
#3685 [17:22] <webrosc> yeah*
#3686 [17:22] <iSrFooX> but I played before -q
#3687 [17:22] <Mike_> THE-minecrafter
#3688 [17:22] <webrosc> iSrFooX, not on windows 10 though
#3689 [17:22] <webrosc> Mike_, ??
#3690 [17:22] * sam [sam@notlogged] has joined #minecrafthelp
#3691 [17:23] <Mike_> i break HELP
#3692 [17:23] <iSrFooX> but before installing win10, it appeared that my PC had the requirements
#3693 [17:23] * sam is now known as Guest25383
#3694 [17:23] <mattym> iSrFooX, Fot Win10 yes, but not all of your hardware is fully supported
#3695 [17:23] <webrosc> iSrFooX, your computer does not meet the requirements https://help.mojang.com/customer/portal/articles/325948-minecraft-system-requirements
#3696 [17:24] <webrosc> and certainly not on windows 10
#3697 [17:24] <iSrFooX> fuuu, and now i cant downgrade to win7
#3698 [17:25] <webrosc> iSrFooX, see http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3699 [17:25] <ronnie> works now thankyou
#3700 [17:26] <webrosc> ronnie, great, enjoy
#3701 [17:26] <iSrFooX> i tried and doesn't worked
#3702 [17:26] * infiswift [infiswift@notlogged] has joined #minecrafthelp
#3703 [17:27] <Guest25383> I haven't played in a long time but I want to play now. I had to answer 3 security questions since I haven't been on. I read one of them wrong and kept entering an answer that wasn't right. Now that I realized the answer was wrong it says I have too many failed attempts. I can't change the questions since the email I used to set up my account is an email I no longer have access to. What do I do?!?!?!?!?!?!?!?!?!?!?!?!
#3704 [17:27] <infiswift> when I go to the multiplayer tab it's pings the server as normal but It pings long and then displays cat connect to server
#3705 [17:27] <webrosc> Guest25383, if you no longer have access to the email account linked to your game then you will have to contact Mojang with yourr transaction ID as proof of ownership and they can sort it for you
#3706 [17:28] <webrosc> ??> Guest25383 mojang/email
#3707 [17:28] <Absol> Guest25383: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3708 [17:28] <Absol> Guest25383: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3709 [17:28] <webrosc> infiswift, what server?
#3710 [17:28] <webrosc> whats the ip?
#3711 [17:28] <infiswift> all servers
#3712 [17:28] <Guest25383> Thanks!
#3713 [17:28] <webrosc> infiswift, an examplt ip please
#3714 [17:28] <infiswift> mc.vanillaverse.net
#3715 [17:29] <webrosc> infiswift, what happens if you click the server on the list and just try to join anyway?
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#3723 [17:35] <iSrFooX> its workded haha
#3724 [17:35] <iSrFooX> i upgraded my video driver and my minecraft is running
#3725 [17:35] <iSrFooX> thx for all
#3726 [17:36] <webrosc> considering nVidia don't make windows 10 drivers for your GPU i'm amazed you managed that
#3727 [17:36] * foopster [foopster@notlogged] has joined #minecrafthelp
#3728 [17:36] <webrosc> unless you force installed windows 7 drivers
#3729 [17:36] <iSrFooX> wait
#3730 [17:37] * ronnie [ronnie@notlogged] has quit. (Ping timeout: 204 seconds)
#3731 [17:37] <Lewgun10> hi there i have a problem with connecting to mates lan we are both sat next to each other and conected to the intertent but no hope, can you help me?
#3732 [17:37] <foopster> GUys my minecraft won't load up when I hit play, I waited for an hour yesterday and It didn't load.
#3733 [17:37] * AriiisGR [AriiisGR@notlogged] has joined #minecrafthelp
#3734 [17:38] <foopster> guys
#3735 [17:38] <foopster> help pls
#3736 [17:38] <webrosc> Lewgun10, both computers allowing java and minecraft through firewall etc?
#3737 [17:38] <Lewgun10> what do youmean
#3738 [17:38] <Lewgun10> what do you mean
#3739 [17:38] <webrosc> foopster, a little more info would be helpful, any crash reports or launcher logs?
#3740 [17:39] * Sr_Taco [Sr_Taco@notlogged] has joined #minecrafthelp
#3741 [17:39] <iSrFooX> webrosc http://prntscr.com/82fh4h
#3742 [17:39] <webrosc> iSrFooX, fair enough, i wasn't doubting it, just surprised
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#3744 [17:40] * reedlepee [reedlepee@notlogged] has joined #minecrafthelp
#3745 [17:40] <iSrFooX> me too
#3746 [17:40] <Lewgun10> ?
#3747 [17:40] <webrosc> Lewgun10, what antivirus and firewall software do you use?
#3748 [17:41] * MrMinecraft0315 [MrMinecraft0315@notlogged] has joined #minecrafthelp
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#3751 [17:41] * foopster [foopster@notlogged] has quit. (Ping timeout: 204 seconds)
#3752 [17:41] <MrMinecraft0315> Help
#3753 [17:41] * MrMinecraft0315 [MrMinecraft0315@notlogged] has quit. (Client Quit)
#3754 [17:41] <webrosc> MrMinecraft0315, with?
#3755 [17:41] <webrosc> ..
#3756 [17:42] <Lewgun10> avast for both of us as we were told on here to use it
#3757 [17:42] * infiswift [infiswift@notlogged] has quit. (Quit: Web client closed)
#3758 [17:42] <webrosc> Lewgun10, do you know the local ip of the machine opening to lan?
#3759 [17:42] <AriiisGR> hi
#3760 [17:44] <Lewgun10> what ip do you mean
#3761 [17:45] * zed [zed@notlogged] has joined #minecrafthelp
#3762 [17:46] <zed> i need a refund
#3763 [17:47] <Rikairchy> why
#3764 [17:47] <Lewgun10> what ip adress do you want, default gatewar, piv4 adress
#3765 [17:47] <Rikairchy> Lewgun10, IPv4 address
#3766 [17:47] <zed> i cant play on my window surface
#3767 [17:47] * Anthotheboss28 [Anthotheboss28@notlogged] has joined #minecrafthelp
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#3770 [17:48] <Lewgun10> yes
#3771 [17:48] * Antho [Antho@notlogged] has joined #minecrafthelp
#3772 [17:48] * jonata [jonata@notlogged] has joined #minecrafthelp
#3773 [17:48] <zed> how do i get one
#3774 [17:48] * infiswift [infiswift@notlogged] has joined #minecrafthelp
#3775 [17:48] <Lewgun10> i know what it is
#3776 [17:48] <infiswift> when I go to the multiplayer tab it's pings the server as normal but It pings long and then displays cat connect to server
#3777 [17:48] <Rikairchy> zed, that wasn't clarified before you bought Minecraft?
#3778 [17:49] <AriiisGR> somebody can help with my problem
#3779 [17:49] <zed> no
#3780 [17:49] <Antho> I was on the server vortex pvp(SKYBLOCK) I GOT BANNED FOR NOTHING IT SAIS PORNOGRAPHY I DID NOTHING AN U PLEASE HELP ME!
#3781 [17:49] <Rikairchy> and you didn't try the demo
#3782 [17:49] <Rikairchy> Antho, no
#3783 [17:49] <Rikairchy> we don't help with third party servers
#3784 [17:49] <infiswift> when I go to the multiplayer tab it's pings the server as normal but It pings long and then displays cat connect to server
#3785 [17:49] <Antho> OHHHH HOW CAN I TEXT WITH THE SERVER?
#3786 [17:49] * jonata [jonata@notlogged] has quit. (Client Quit)
#3787 [17:50] * zed [zed@notlogged] has quit. (Client Quit)
#3788 [17:50] <Rikairchy> ??> Antho mp/bans
#3789 [17:50] <Absol> Antho: #minecrafthelp is not in charge of anyone's Minecraft servers. All servers are privately run. We cannot get you unbanned if you have been banned from a server.
#3790 [17:50] <Absol> Antho: Contact the server's administrator if you are banned from a server and wish to no longer be.
#3791 [17:50] <Lewgun10> so what do you addvise
#3792 [17:50] <AriiisGR> somebody can help with my problem
#3793 [17:50] <Antho> OHH SORRY BYD
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#3795 [17:50] * Antho [Antho@notlogged] has quit. (Client Quit)
#3796 [17:50] <infiswift> when I go to the multiplayer tab it's pings the server as normal but It pings long and then displays cat connect to server
#3797 [17:50] <Rikairchy> ??> infiswift scold/repeat
#3798 [17:50] <Absol> infiswift: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#3799 [17:50] <Absol> infiswift: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#3800 [17:51] <infiswift> oh sorry
#3801 [17:51] <Rikairchy> Lewgun10, try disabling the firewalls on both boxes
#3802 [17:51] <Rikairchy> if it works after that, MC needs to be added to the list of allowed programs
#3803 [17:52] <Tanoshi_Jikan> Hello! So I got Windows 10 today and I tried to get minecraft for windows 10 and I redeemed the code and I think I might have deleted the download and I don't think I can download it again. I tried going back and it said This code has already been redeemed. What do I do?
#3804 [17:53] <Rikairchy> download it from your list of games on Mojang
#3805 [17:53] <infiswift> um hello?
#3806 [17:53] * infiswift [infiswift@notlogged] has quit. (Quit: Web client closed)
#3807 [17:53] * infiswift [infiswift@notlogged] has joined #minecrafthelp
#3808 [17:54] <infiswift> hi
#3809 [17:54] <Rikairchy> greetings.
#3810 [17:54] <AriiisGR> i have a lan server and my second PC have has error at sing in (java.lang.NullPointerException: group)
#3811 [17:54] * Sr_Taco [Sr_Taco@notlogged] has quit. (Quit: Web client closed)
#3812 [17:55] <infiswift> i think that my messages automagicly disapear
#3813 [17:55] <Rikairchy> it doesn't.
#3814 [17:55] <infiswift> oh ok
#3815 [17:55] <infiswift> lol
#3816 [17:55] <Lewgun10> you are a god send thankyou so much its worked
#3817 [17:55] <infiswift> anyway how do i resolve this problem
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#3819 [17:56] * infiswift [infiswift@notlogged] has quit. (Client Quit)
#3820 [17:56] * infiswift [infiswift@notlogged] has joined #minecrafthelp
#3821 [17:56] <infiswift> somrthing just happened
#3822 [17:56] <AriiisGR> i have a lan server and my second PC have has error at sing in (java.lang.NullPointerException: group)
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#3824 [17:58] <Tanoshi_Jikan> It still says that I already redeemed the code ;-;
#3825 [17:58] <Tanoshi_Jikan> What do I do ;-;
#3826 [17:59] <Pkabu> ?? what is the correct way to put a name in the whitelist for a server ?? I think I almost have this thing working :)
#3827 [17:59] <infiswift> when I go to the multiplayer tab it's pings the server as normal but It pings long and then displays cat connect to server
#3828 [18:00] <Ttoom> I am having some trouble with redeeming my Minecraft for Win 10 code as well; the code claims to have redeemed but it doesn't show on my Microsoft account. The Microsoft rep to whom I'm speaking doens't seem to have any idea that Mojang is owned by MS.
#3829 [18:00] <mattym> Pkabu, Werent you only using the server for people on your local network?
#3830 [18:01] <Pkabu> yes
#3831 [18:01] <infiswift> can someone help me pls?
#3832 [18:01] <mattym> Pkabu, Then you shouldnt need the whitelist
#3833 [18:01] <Tanoshi_Jikan> I'm on the windows store and I already redeemed my code and the install button is gray? HELP!
#3834 [18:02] <Pkabu> so if I dont use the whitelist, people outside my network wont be able to access it ?
#3835 [18:02] <mattym> Tanoshi_Jikan, Does it say anything else around the button
#3836 [18:02] <mattym> Pkabu, Did you port forward?
#3837 [18:02] <Pkabu> no
#3838 [18:02] <Pkabu> oh haha gotya
#3839 [18:02] <mattym> Pkabu, Then people outside the network cant get in
#3840 [18:02] <Tanoshi_Jikan> + Contains in-app product ._.
#3841 [18:03] <infiswift> HELLO???
#3842 [18:03] <mattym> Tanoshi_Jikan, Does it say anything like, Your computer doesnt have enough features anywhere?
#3843 [18:04] <Tanoshi_Jikan> I don't think so. I might have already downloaded the game but I think I deleted it, but even if I deleted I should stil be able to download it again right?
#3844 [18:05] <mattym> Tanoshi_Jikan, Yes, are you logged into the store with the account/email you redeemd it to?
#3845 [18:05] * babybird [babybird@notlogged] has joined #minecrafthelp
#3846 [18:05] <Tanoshi_Jikan> oh
#3847 [18:05] <Tanoshi_Jikan> wait
#3848 [18:06] <Tanoshi_Jikan> it says that I need a device with more features
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#3850 [18:06] <babybird> Hey Guys, I was wondering, my friend has the Windows 10 version of Minecraft (bought it for $10) are they able to download the normal minecraft.exe and log in?
#3851 [18:06] <mattym> Tanoshi_Jikan, Are you on a 32-Bit version of windows 10?
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#3853 [18:06] <infiswift> when I go to the multiplayer tab it's pings the server as normal but It pings long and then displays cat connect to server
#3854 [18:06] <Tanoshi_Jikan> I don't know
#3855 [18:06] <mattym> babybird, No it doesnt work that way, all they purchased was the Win10 Edition'
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#3857 [18:07] <babybird> oh okay, will they still be able to play with people who dont have the Win10 version?
#3858 [18:07] <babybird> @mattym
#3859 [18:07] <mattym> babybird, No
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#3864 [18:08] <Tanoshi_Jikan> mattym how do I check if I have 32-bit?
#3865 [18:08] <infiswift> PLS HELP!!
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#3867 [18:08] <mattym> infiswift, If you try to log onto the server anyway, does it work?
#3868 [18:08] <mattym> Tanoshi_Jikan, One sec
#3869 [18:09] <infiswift> no it says connecting to server and then says timeout
#3870 [18:09] * _FrozenHD_ [_FrozenHD_@notlogged] has quit. (Quit: Web client closed)
#3871 [18:09] <mattym> Tanoshi_Jikan, If you go to the WIndows Icon in your start bar, and press it to you see it list Computer anywhere or System?
#3872 [18:10] <infiswift> connection timed out
#3873 [18:10] <infiswift> thats it
#3874 [18:10] <mattym> infiswift, What antivirus do you use?
#3875 [18:10] <infiswift> windows defender
#3876 [18:11] <Tanoshi_Jikan> mattym can I just search computer in the task bar?
#3877 [18:11] <Rikairchy> you can hold the windows key and press e
#3878 [18:11] <mattym> Tanoshi_Jikan, Yeah, look for System
#3879 [18:11] <Rikairchy> brings it up
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#3881 [18:12] <mattym> Tanoshi_Jikan, Try what Rikairchy said, then right click where it says Computer and select properties
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#3884 [18:13] <Pkabu> woopwoop ... It Works :) ... Thanks for the help mattym, now I just gotta figure out all the tweaky stuff :)
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#3888 [18:16] <Tanoshi_Jikan> mattym I'm in system information?
#3889 [18:16] <ok> i really wanna play minecraft plz fix it soon
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#3893 [18:18] <mattym> Tanoshi_Jikan, Does it say 32-Bit or 64-Bit OS?
#3894 [18:18] <Tanoshi_Jikan> mattym I pressed the windows key and e but computer didn't show up
#3895 [18:18] <infiswift> hello??
#3896 [18:19] * Misteri0us [Misteri0us@notlogged] has quit. (Client Quit)
#3897 [18:19] <mattym> Tanoshi_Jikan, In system info
#3898 [18:19] <mattym> Tanoshi_Jikan, Does it say 32-Bit or 64-Bit OS?
#3899 [18:19] * mcpcfanc [mcpcfanc@notlogged] has joined #minecrafthelp
#3900 [18:21] <antoin> my is 64bit
#3901 [18:21] <infiswift> hello?
#3902 [18:21] <mcpcfanc> infiswift, hi
#3903 [18:21] <infiswift> hi can you help me
#3904 [18:21] <mcpcfanc> infiwswift, please be specific
#3905 [18:22] <Tanoshi_Jikan> mattym this might be unrelated but it says System Directory C:\WINDOWS\system32
#3906 [18:22] <antoin> i got a lack of outdated graphic driver problem
#3907 [18:22] <infiswift> when I go to the multiplayer tab it's pings the server as normal but It pings long and then displays cat connect to server
#3908 [18:22] <mcpcfanc> ??> antoin win/dxdiag
#3909 [18:22] <Absol> antoin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3910 [18:23] <infiswift> when I go to the multiplayer tab it's pings the server as normal but It pings long and then displays cat connect to server
#3911 [18:23] <antoin> just did but when dxdiag scanned no problems
#3912 [18:23] <infiswift> mcpcfanc: when I go to the multiplayer tab it's pings the server as normal but It pings long and then displays cat connect to server
#3913 [18:23] <infiswift> there
#3914 [18:23] <obsidian> Hello, my minecraft keeps getting lag spikes that last 10minutes long then I go back to normal FPS, how can I fix this?
#3915 [18:23] <mcpcfanc> infiswift, please wait
#3916 [18:24] <infiswift> ok thanks
#3917 [18:24] <infiswift> mcpcfanc: how long ?
#3918 [18:24] <mattym> Tanoshi_Jikan, It always says that, In Systeem Info, it should say what version of the Operating System you are on
#3919 [18:24] <mcpcfanc> infiswift, I don't know
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#3921 [18:24] <infiswift> ok
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#3923 [18:24] * xXTwili_MidnaXx [xXTwili_MidnaXx@notlogged] has joined #minecrafthelp
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#3925 [18:24] <mcpcfanc> infiswift, does this happen on every server you try to connect to?
#3926 [18:25] <xXTwili_MidnaXx> is anyone here?
#3927 [18:25] <infiswift> mcpcfanc: yes all and every
#3928 [18:25] <mcpcfanc> Ok
#3929 [18:25] <xXTwili_MidnaXx> i got windows 10 and it wont let me run minecraft
#3930 [18:25] <antoin> cant play minecraft :(
#3931 [18:25] <HyperCamel> xXTwili_MidnaXx: Can you provide a DxDiag?
#3932 [18:26] <xXTwili_MidnaXx> yea
#3933 [18:26] <xXTwili_MidnaXx> just post the link here?
#3934 [18:26] <mattym> yes
#3935 [18:26] <HyperCamel> Yes
#3936 [18:26] <xXTwili_MidnaXx> http://paste.ubuntu.com/12035357/
#3937 [18:26] <Tanoshi_Jikan> mattym it says is system type ok?
#3938 [18:27] <obsidian> Hello, my minecraft keeps getting lag spikes that last 10minutes long then I go back to normal FPS, how can I fix this?
#3939 [18:27] <HyperCamel> xXTwili_MidnaXx: That is not a full DxDiag report
#3940 [18:27] <xXTwili_MidnaXx> thats what DxDiag gave me
#3941 [18:27] <mattym> Tanoshi_Jikan, I just checked something here, it seems you have the 32-Bit verison of Windows 10, currently the Windwos 10 Edition will only work on the 64-Bit, but it is supposed to work with the 32-Bit in a later update
#3942 [18:28] <mcpcfanc> infiswift, can you browse the web normally?
#3943 [18:28] <infiswift> yes of course
#3944 [18:28] <Tanoshi_Jikan> okay
#3945 [18:28] <Tanoshi_Jikan> thanks a lot mattym
#3946 [18:28] <Tanoshi_Jikan> you were a great help
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#3948 [18:28] <xXTwili_MidnaXx> one sec i got it ill send the whole thing
#3949 [18:28] <HyperCamel> Okay, thank you xXTwili_MidnaXx
#3950 [18:28] <HyperCamel> Okay, thank you xXTwili_MidnaXx
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#3954 [18:29] <xXTwili_MidnaXx> http://paste.ubuntu.com/12035400/
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#3956 [18:30] <mcpcfanc> infiswift, are you using Windows or Mac?
#3957 [18:30] <infiswift> win 10 mcpcfanc
#3958 [18:30] <BlooCrew57> win 10
#3959 [18:30] <mcpcfanc> infiswift, hit Windows+R, then type in "cmd", hit enter
#3960 [18:30] <HyperCamel> xXTwili_MidnaXx: Download the driver here, and see if it works then
#3961 [18:30] <HyperCamel> https://downloadcenter.intel.com/download/23886
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#3963 [18:30] <infiswift> ok
#3964 [18:31] <antoin> guys help my dxdiag report http://paste.ubuntu.com/12035404/
#3965 [18:31] <xXTwili_MidnaXx> okay
#3966 [18:31] <mcpcfanc> infiswift, then type in "ping localhost", hit enter and tell me the results
#3967 [18:31] <infiswift> can i copy paste it?
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#3969 [18:31] <HyperCamel> antoin: What do you need help with?
#3970 [18:32] <mcpcfanc> ??> infiswift paste
#3971 [18:32] <Absol> infiswift: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3972 [18:32] <xXTwili_MidnaXx> its downloaded
#3973 [18:32] <mcpcfanc> infiswift, yes
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#3975 [18:33] <antoin> when i try to play minecraft there is a report saying "lack of updated graphic drivers"
#3976 [18:33] * Tanoshi_Jikan [Tanoshi_Jikan@notlogged] has quit. (Quit: Web client closed)
#3977 [18:33] <infiswift> reply from ::1: time<1ms 4 times and then the report
#3978 [18:33] <HyperCamel> xXTwili_MidnaXx: Does it work now/
#3979 [18:33] <HyperCamel> ?
#3980 [18:33] <obsidian> I need help, I keep getting these crazy lag spikes that make me stay at 2 fps for about 5 minute, then back to normal fps for 10 minutes and this keeps going on back and fourth
#3981 [18:33] <xXTwili_MidnaXx> i tried to run mc and it said the same thing
#3982 [18:34] <HyperCamel> Okay, what did it say?
#3983 [18:34] <mcpcfanc> obsidian, do you have a GPU
#3984 [18:34] <infiswift> min: 0ms, max 0ms, average 0ms
#3985 [18:34] <xXTwili_MidnaXx> it says i need to update my grafic drivers
#3986 [18:34] <mcpcfanc> infiswift, everything seems to be normal, just a minute
#3987 [18:34] <BlooCrew57> help fix my dxdiag http://paste.ubuntu.com/12035385/
#3988 [18:34] <antoin> http://paste.ubuntu.com/12035404/ my dxdiag
#3989 [18:34] <infiswift> ok thanks
#3990 [18:34] <webrosc> BlooCrew57, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#3991 [18:35] <HyperCamel> Hm, okay xXTwili_MidnaXx, can you open the device manager?
#3992 [18:35] <obsidian> Yes I do
#3993 [18:35] <webrosc> antoin, Your GPU is not supported in windows 8.1, you need to downgrade to windows 8 or earlier
#3994 [18:35] <xXTwili_MidnaXx> how do i open it
#3995 [18:35] <BlooCrew57> okay thanks
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#3997 [18:35] <mcpcfanc> obsidian, do you use it for Minecraft?
#3998 [18:35] <antoin> ok webrosc
#3999 [18:35] <mcpcfanc> infiswift, make sure Java is allowed through Windows Firewall
#4000 [18:35] <obsidian> What do you mean?
#4001 [18:35] <infiswift> how do i do that
#4002 [18:35] * IceScream19820 [IceScream19820@notlogged] has joined #minecrafthelp
#4003 [18:35] <HyperCamel> Press the Windows key and "r" then type devmgmt.msc and run it
#4004 [18:35] <antoin> if i downgrade to window 8 i can run minecraft?
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#4007 [18:36] <webrosc> antoin, yes your GPU has windows 8 support
#4008 [18:36] <xXTwili_MidnaXx> ok
#4009 [18:37] <HyperCamel> Now expand the "Display Adapters" section
#4010 [18:37] <antoin> 1 question.. what ways can i downgrade to windows 8
#4011 [18:37] <mcpcfanc> Click "Search", type in "Windows Firewall", click it and then click "Allow an app or feature through Windows Firewall", then allow Java.
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#4013 [18:37] <infiswift> ok
#4014 [18:37] <obsidian> mcpcfanc, I dont know how to set it up for Minecraft but I do have a GPU
#4015 [18:37] <IceScream19820> I have my minecraft account set to remember my email and password on Mimecraft.Net, but even though I put in everything right, it says it's still wrong. I've tried to change my password and change Emails, but that didn't work. What should I do?
#4016 [18:38] <webrosc> IceScream19820, did you fail to login a few tinmes before you tried resetting password?
#4017 [18:38] <IceScream19820> yes
#4018 [18:38] <HyperCamel> ??> IceScream19820 login/throttle
#4019 [18:38] <Absol> IceScream19820: Your login is being throttled, which will prevent you from logging in.
#4020 [18:38] <Absol> IceScream19820: You will have to wait 3 hours without logging in for it to reset.
#4021 [18:38] <mcpcfanc> ??> obsidian win/dxdiag
#4022 [18:38] <Absol> obsidian: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4023 [18:39] <xXTwili_MidnaXx> when i got to look that up in the windows+r how do i run it
#4024 [18:39] <obsidian> I have windows
#4025 [18:39] <mcpcfanc> obsidian, please follow the instructions Absol gave you
#4026 [18:39] <obsidian> okay
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#4028 [18:40] <HyperCamel> Okay, xXTwili_MidnaXx: Click the start icon, control panel, system and security, under system, click device manager
#4029 [18:41] <infiswift> mcpcfanc: that did not work
#4030 [18:41] <HyperCamel> xXTwili_MidnaXx: Are you there?
#4031 [18:41] * TheMuppetMenace [TheMuppetMenace@notlogged] has joined #minecrafthelp
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#4033 [18:42] <mcpcfanc> infiswift, try playing Minecraft on another computer
#4034 [18:42] <xXTwili_MidnaXx> yes
#4035 [18:42] <HyperCamel> Okay, have you expanded the display adapters section
#4036 [18:42] <infiswift> i dont have another computer my minecraft worked yesterday mcpcfanc
#4037 [18:43] <mcpcfanc> infiswift, try resetting your router/modem
#4038 [18:43] <infiswift> ok
#4039 [18:43] <TheMuppetMenace> So my account was hacked not that long ago, I filled a support ticket to get it back to my email. Once i did that it gave me a email telling me to click to link to convert it back to mine. I clicked on it and all it tells me is Invalid Token. I tryed every browzer i have, What can i do to fix it?
#4040 [18:44] <xXTwili_MidnaXx> i dont see how to expand it
#4041 [18:44] <HyperCamel> Click on the little arrow beside it
#4042 [18:44] <webrosc> TheMuppetMenace, you'll have to contact Mojang back about it not working
#4043 [18:44] <TheMuppetMenace> Send another support ticket?
#4044 [18:44] <HyperCamel> Or email them
#4045 [18:44] <webrosc> TheMuppetMenace, reply to the last one?
#4046 [18:44] <TheMuppetMenace> I belive?
#4047 [18:45] <obsidian> Okay I have the Ubuntu paste should I just put it in chat>
#4048 [18:45] <HyperCamel> Yep
#4049 [18:45] <obsidian> okay
#4050 [18:45] <xXTwili_MidnaXx> ok i did
#4051 [18:45] <obsidian> http://paste.ubuntu.com/12035492/
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#4053 [18:45] <HyperCamel> Now, what do you see under it xXTwili_MidnaXx?
#4054 [18:45] <TheMuppetMenace> All i said in my support ticket that my account was hacked and i want it changed back to my email after that a day later they sent me a email chaning back to my email from the hackers/
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#4057 [18:46] <xXTwili_MidnaXx> mircosoft basic display adapter
#4058 [18:46] <HyperCamel> Okay, right click on it
#4059 [18:46] <webrosc> TheMuppetMenace, if your intouch with Mojang already then reply to their message and explain its not working
#4060 [18:46] <xXTwili_MidnaXx> ok
#4061 [18:46] <HyperCamel> And if there is an option to update it, click that
#4062 [18:46] <TheMuppetMenace> It was only a email how do i check if it's awnser support ticker?
#4063 [18:46] <mcpcfanc> obsidian, what operating system are you using
#4064 [18:46] * infiswift [infiswift@notlogged] has quit. (Ping timeout: 204 seconds)
#4065 [18:46] <obsidian> Windows 7 64-bit
#4066 [18:47] <xXTwili_MidnaXx> it says its working properly
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#4068 [18:47] * iSrFooX [iSrFooX@notlogged] has quit. (Ping timeout: 204 seconds)
#4069 [18:47] <HyperCamel> So there are no updates available?
#4070 [18:47] <antoin> anyone got tips on how to downgrade windows 8.1 to windows 8?
#4071 [18:47] <xXTwili_MidnaXx> right or left click it?
#4072 [18:47] <mattym> antoin, How recently did you update?
#4073 [18:48] <HyperCamel> Right
#4074 [18:48] <HyperCamel> What options do you get when you do that xXTwili_MidnaXx?
#4075 [18:48] <mcpcfanc> obsidian, download and install the drivers here: http://www.geforce.com/drivers/results/77223
#4076 [18:48] <antoin> idk mattym
#4077 [18:48] <infiswift_> ok restarted my modem
#4078 [18:48] <xXTwili_MidnaXx> now it says how do i want to search for diver software
#4079 [18:48] <mcpcfanc> infiswift, is it working now?
#4080 [18:48] <antoin> never did updated yet
#4081 [18:48] <infiswift_> no..
#4082 [18:49] <mattym> antoin, So the computer came to you with Windows 8.1?
#4083 [18:49] <antoin> yep
#4084 [18:49] <mcpcfanc> infiswift, sorry, but I can't help you any further with this. Please create a thread on the forum. Thanks
#4085 [18:49] <infiswift_> what forum?
#4086 [18:49] * Sparka [Sparka@notlogged] has joined #minecrafthelp
#4087 [18:49] <mattym> antoin, Then you would likely need to take it so a computer shop and have them change it for you
#4088 [18:50] <mcpcfanc> infiswift, minecraftforum.net
#4089 [18:50] <xXTwili_MidnaXx> auto or browse my comp
#4090 [18:50] <infiswift_> ok
#4091 [18:50] * infiswift_ [infiswift_@notlogged] has quit. (Client Quit)
#4092 [18:50] <HyperCamel> Do automatically xXTwili_MidnaXx
#4093 [18:50] <antoin> ok mattym
#4094 [18:50] <xXTwili_MidnaXx> ok
#4095 [18:50] <HyperCamel> It might take a while
#4096 [18:50] <xXTwili_MidnaXx> its downloading something now
#4097 [18:51] <HyperCamel> Okay, let it download, and tell me when it is done
#4098 [18:51] <Sparka> Hello, i recently updated to windows 10 along with 1.8.8 and i found a really annoying bug thing, everytime i hit a creeper with a sword my game freezes! note this doesnt happen with a bow. how do i fix this??
#4099 [18:51] <mattym> Sparka, Are you using any mods?
#4100 [18:52] <Sparka> nope
#4101 [18:52] <HyperCamel> You may want to report that to the bug tracker Sparka
#4102 [18:52] <Sparka> can i get a link for the bug tracker?
#4103 [18:52] <mattym> Sparka, Yeah, if i were you i would report that to the bug tracker https://bugs.mojang.com/secure/Dashboard.jspa
#4104 [18:53] <HyperCamel> xXTwili_MidnaXx: Still downloading?
#4105 [18:53] <xXTwili_MidnaXx> it is downloading something else now
#4106 [18:53] <mattym> ??> Sparka win/reinst
#4107 [18:53] <Absol> Sparka: You may need to reinstall the locally installed files that Minecraft puts into place.
#4108 [18:53] <Absol> Sparka: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4109 [18:53] * DeadNight [DeadNight@notlogged] has quit. (Quit: Web client closed)
#4110 [18:53] <xXTwili_MidnaXx> ok its done
#4111 [18:54] <mattym> Sparka, You may also wnat to follow the directions from Absol to restore the local files
#4112 [18:54] <mattym> Sparka, See if you still get the freeze after doing that
#4113 [18:54] <xXTwili_MidnaXx> yea i
#4114 [18:54] <HyperCamel> xXTwili_MidnaXx:Is it working now?
#4115 [18:54] <obsidian> mcpcfanc, I got this error message: https://gyazo.com/853cbc0ca703db82392ea18dcdbffb44
#4116 [18:55] <xXTwili_MidnaXx> its downloadig two divice setsups
#4117 [18:55] <HyperCamel> Oh, okay xXTwili_MidnaXx
#4118 [18:55] * Perith [Perith@notlogged] has joined #minecrafthelp
#4119 [18:55] <xXTwili_MidnaXx> should i see if mc works?
#4120 [18:55] <Sparka> Absol by saves you mean my worlds right?
#4121 [18:55] <HyperCamel> When it finishes downloading, yes
#4122 [18:55] * electromasterXD [electromasterXD@notlogged] has joined #minecrafthelp
#4123 [18:55] <Perith> I need help as i have lost my old minecraft account what can i do to get it back?
#4124 [18:55] <xXTwili_MidnaXx> ok thank you
#4125 [18:56] <HyperCamel> Tell me if it works
#4126 [18:56] <Sparka> but if i delete everything wont i lose all my servers, resource packs, etc?
#4127 [18:56] <xXTwili_MidnaXx> it does
#4128 [18:56] <electromasterXD> hola k ase
#4129 [18:56] <HyperCamel> Okay, cool
#4130 [18:57] <electromasterXD> necesito ayuda
#4131 [18:57] <mattym> Sparka, In addition to keeping the saves folder, you can keep resource packs if you want
#4132 [18:57] <xXTwili_MidnaXx> thank you so much
#4133 [18:57] <mattym> Sparka, You can always re-enter the servers
#4134 [18:57] <Sparka> ok
#4135 [18:57] * xXTwili_MidnaXx [xXTwili_MidnaXx@notlogged] has quit. (Quit: Web client closed)
#4136 [18:57] <HyperCamel> No problem
#4137 [18:57] <Sparka> so do i just take the folders i want to keep and put them on my desktop?
#4138 [18:58] <mattym> Sparka, You can just not delete them, if they are still in the folder, the game wont overwrite them
#4139 [18:58] <Perith> can anyone help?
#4140 [18:58] <electromasterXD> con este problema de java.io.IOException: Unable to establish loopback connection
#4141 [18:58] * Nerf [Nerf@notlogged] has joined #minecrafthelp
#4142 [18:58] <mattym> Perith, Do you remember the username?
#4143 [18:59] <HyperCamel> ??> electromasterXD lang/en
#4144 [18:59] <Absol> electromasterXD: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#4145 [18:59] <HyperCamel> ??> electromasterXD lang/es
#4146 [18:59] <Absol> electromasterXD: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#4147 [18:59] <obsidian> I got this error message: https://gyazo.com/853cbc0ca703db82392ea18dcdbffb44
#4148 [18:59] <Afootpluto> electromasterXD, what antivirus do you have?
#4149 [18:59] <mattym> obsidian, One moment
#4150 [18:59] <obsidian> okay sure
#4151 [19:00] * Nerf [Nerf@notlogged] has quit. (Client Quit)
#4152 [19:00] <electromasterXD> I need help with java.io.IOException: Unable to Establish loopback connection
#4153 [19:00] * Ethan_ [Ethan_@notlogged] has joined #minecrafthelp
#4154 [19:00] <Ethan_> When I try to open minecraft with a 1.8 forge server, it crashes.
#4155 [19:00] <Afootpluto> ??> Ethan_ mods
#4156 [19:00] <mattym> obsidian, Download and Install this one isntead http://www.geforce.com/drivers/results/82467
#4157 [19:00] <Absol> Ethan_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4158 [19:00] <Absol> Ethan_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#4159 [19:01] <obsidian> Okay
#4160 [19:01] * Clock [Clock@notlogged] has quit. (Read error: Connection reset by peer)
#4161 [19:01] <Ethan_> could I still put in output and you could possibly check
#4162 [19:02] <HyperCamel> No, Ethan_ we do not support modded clients or servers AT ALL
#4163 [19:02] * TheMuppetMenace [TheMuppetMenace@notlogged] has quit. (Quit: Web client closed)
#4164 [19:02] * Ethan_ [Ethan_@notlogged] has quit. (Client Quit)
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#4166 [19:02] * Nerf [Nerf@notlogged] has joined #minecrafthelp
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#4169 [19:03] <Perith> could anyone help?
#4170 [19:04] <Afootpluto> with?
#4171 [19:04] <Perith> getting my account back
#4172 [19:04] * Nerf [Nerf@notlogged] has quit. (Client Quit)
#4173 [19:04] <mattym> Perith, As i said earlier, do you remember the username?
#4174 [19:04] <Afootpluto> ??> Perith account/forgot-login
#4175 [19:04] <Absol> Perith: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#4176 [19:04] <Absol> Perith: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#4177 [19:04] <Perith> yes it was drum267
#4178 [19:05] <Perith> i got the game back when it was in alpha
#4179 [19:05] <mattym> Perith, Did you ever change the name?
#4180 [19:05] <Perith> ahhh yer
#4181 [19:05] <Perith> i might have changed it to perith
#4182 [19:05] <Perith> but the orignal was drum267
#4183 [19:05] <mattym> Perith, Then follow the link from Absol
#4184 [19:05] <Perith> and it was connected to my mojang account once i had to migrate it
#4185 [19:06] <Perith> is there any way i can just find the account the user name is linked to
#4186 [19:06] <mattym> Perith, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#4187 [19:07] * lolpoop [lolpoop@notlogged] has joined #minecrafthelp
#4188 [19:07] <Perith> yer i did that
#4189 [19:07] * Michael [Michael@notlogged] has joined #minecrafthelp
#4190 [19:07] <Perith> but it seems that my minecraft account has been unlinked from my mojang account
#4191 [19:07] * Michael [Michael@notlogged] has quit. (Client Quit)
#4192 [19:07] <mattym> Perith, Did you try all the emails you use or may have used?
#4193 [19:07] <Perith> yes
#4194 [19:08] <mattym> ??> Perith mojang/email
#4195 [19:08] <Perith> they all have no accounts linked it was linked to thatflyingnoobcake@gmail.com
#4196 [19:08] <Absol> Perith: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4197 [19:08] <Absol> Perith: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#4198 [19:08] <mattym> Perith, Fill out the form in the link Absol posted
#4199 [19:08] <Perith> ok
#4200 [19:08] <lolpoop> mine craft forge crashes i start it then it loads for i while on the loading screen then crashes ---- Minecraft Crash Report ---- // Who set us up the TNT? Time: 9/08/15 12:05 PM Description: Initializing game java.lang.IllegalStateException: can't pop unfinished ProgressBar Rendering Setup at net.minecraftforge.fml.common.ProgressManager.pop(ProgressManager.java:35) at net.minecraft.client.Minecraft.func_71384_a(Minecraft.java:492)
#4201 [19:08] <mattym> ??> lolpoop mods
#4202 [19:08] <Absol> lolpoop: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4203 [19:08] <Absol> lolpoop: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#4204 [19:09] * electromasterXD [electromasterXD@notlogged] has quit. (Quit: Web client closed)
#4205 [19:09] <Perith> i don't have my transcation id
#4206 [19:09] <Perith> like i got the game so long a go
#4207 [19:09] * dudu [dudu@notlogged] has quit. (Quit: Web client closed)
#4208 [19:09] * Cvolton is now known as Cvolton||AFK
#4209 [19:09] <Perith> i have no way of finding it
#4210 [19:10] <mattym> Perith, Did you click the Transaction ID link on the form, to see if you have a way of finding it?
#4211 [19:10] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 198 seconds)
#4212 [19:10] <Perith> yer i'm looking at it i don't even know what i did to get the game
#4213 [19:10] <Sparka> thx i got it fixed!
#4214 [19:10] <Sparka> have a good night!
#4215 [19:10] * Sparka [Sparka@notlogged] has quit. (Quit: Web client closed)
#4216 [19:11] <obsidian> mcpcfanc, its installing the driver I'll let you know hen its finished.
#4217 [19:11] <Perith> it would have been over 4 years ago now so that payment method i used is defiently gone
#4218 [19:11] * ziro [ziro@notlogged] has joined #minecrafthelp
#4219 [19:11] <mattym> Perith, Do you remember what method you used? Was it paypal or a credit card?
#4220 [19:12] * mcpcfanc [mcpcfanc@notlogged] has quit. (Ping timeout: 204 seconds)
#4221 [19:13] * ziro [ziro@notlogged] has quit. (Client Quit)
#4222 [19:13] <Perith> maybe card
#4223 [19:13] <Perith> i didn't use paypal back then so it would have been my master card which i have no records of anymore
#4224 [19:14] <obsidian> Okay I finished installing the driver
#4225 [19:14] <obsidian> What next?
#4226 [19:14] <mattym> obsidian, Did it ask you to restart?
#4227 [19:14] <obsidian> no
#4228 [19:14] <Perith> is there anyway to see what username drum267 account is under or not cause if it's not under any of my emails that means it's been hacked
#4229 [19:15] <obsidian> should I restart just to be safe?
#4230 [19:15] <mattym> Perith, There is no way to check
#4231 [19:15] <mattym> obsidian, yes
#4232 [19:15] * Maat1 [Maat1@notlogged] has joined #minecrafthelp
#4233 [19:15] <obsidian> and then come back here or am I set to go?
#4234 [19:15] <Perith> ok so what should i do just contact them?
#4235 [19:15] <mattym> Perith, And if you cant find the trans-id, even if it was hacked, there isnt much you can do
#4236 [19:15] <mattym> obsidian, Check minecraft after the restart
#4237 [19:15] <mattym> obsidian, If you still have problems, them come back
#4238 [19:16] <obsidian> Okay thanks for you guys help, I hope it works, bye
#4239 [19:16] * obsidian [obsidian@notlogged] has quit. (Quit: Web client closed)
#4240 [19:16] <Maat1> I try to open minecraft (regular version, I'm on windows 10) and it crashes right away. I have tried reinstalling java and running minecraft as an administrator but nothing works. http://pastebin.com/7ekB59Sw
#4241 [19:17] <Perith> ok don't worry then thanks
#4242 [19:17] * Perith [Perith@notlogged] has quit. (Quit: Web client closed)
#4243 [19:17] <HyperCamel> Maat1: Can we have a DxDiag?
#4244 [19:17] <mattym> Maat1, Did you install minecraft using the .msi version of the installer?
#4245 [19:17] <Maat1> mattym I try but it says the previous version of minecraft cannot be uninstalled cause it cant find the original installer
#4246 [19:18] * Sparka [Sparka@notlogged] has joined #minecrafthelp
#4247 [19:18] <Maat1> HyperCamel What do you need from the DxDiag? Ram?
#4248 [19:18] <mattym> Maat1, If you start the launcher, can you hit the edit profile button
#4249 [19:18] <HyperCamel> Nope, I do not need it
#4250 [19:19] <HyperCamel> I misunderstood your question
#4251 [19:19] <Maat1> mattym yes
#4252 [19:19] * boss1227 [boss1227@notlogged] has joined #minecrafthelp
#4253 [19:19] <Maat1> HyperCamel OK
#4254 [19:19] <mattym> Maat1, Next to Executable, is the box marked/checked
#4255 [19:19] <Sparka> hi i was just recently here needing help with me attacking a creeper and it making my game freeze and it seems to me that it is a bug because it just happened again. so where can i report this bug?
#4256 [19:19] <mattym> Sparka, One sec
#4257 [19:19] <Maat1> Mattym no
#4258 [19:19] * woterinmymouf [woterinmymouf@notlogged] has joined #minecrafthelp
#4259 [19:20] <mattym> Maat1, Ok leave it that way
#4260 [19:20] <mattym> Sparka, Create an Account and report it here https://bugs.mojang.com/secure/Dashboard.jspa
#4261 [19:20] <mattym> Sparka, Make sure to inlcude as much info as you can
#4262 [19:20] * boss1227 [boss1227@notlogged] has quit. (Client Quit)
#4263 [19:20] <mattym> Sparka, Include your Windows version, Minecraft version, the steps it would take to replicate the issue
#4264 [19:21] * Gallerian [Gallerian@notlogged] has joined #minecrafthelp
#4265 [19:21] <mattym> Maat1, Do you start Minecraft from your start menu, or a .exe?
#4266 [19:21] <Maat1> I start it from a shortcut of the exe on my task bar
#4267 [19:22] <mattym> Maat1, Can you go to your C: drive?
#4268 [19:22] <Maat1> Yes i can
#4269 [19:22] <Maat1> Im in the c drive
#4270 [19:23] * WorldDestroyer56 [WorldDestroyer56@notlogged] has joined #minecrafthelp
#4271 [19:23] <mattym> Maat1, In the Program Files (x86) folder, is there a Minecraft folder?
#4272 [19:23] <Maat1> no
#4273 [19:23] * woterinmymouf [woterinmymouf@notlogged] has quit. (Ping timeout: 192 seconds)
#4274 [19:23] <mattym> Maat1, And the .msi installer wont work?
#4275 [19:23] <Maat1> yes
#4276 [19:24] <mattym> Maat1, Where is the actuall .exe file located on the computer?
#4277 [19:24] * Brazilian [Brazilian@notlogged] has joined #minecrafthelp
#4278 [19:24] <Maat1> my desktop
#4279 [19:25] <Brazilian> Algum brasileiro ?
#4280 [19:25] <mattym> Maat1, Hmm, when you first ran it, did it make a lot of other files on the desktop?
#4281 [19:25] <HyperCamel> naos
#4282 [19:25] <webrosc> ??> Brazilian lang/pt
#4283 [19:25] <Absol> Brazilian: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#4284 [19:25] <Maat1> my runtime folder and the crash logs
#4285 [19:26] <Maat1> those are the only files
#4286 [19:26] <Maat1> i dont know if the runtime folder was made by minecraft though
#4287 [19:26] * DeathPunch1217 [DeathPunch1217@notlogged] has joined #minecrafthelp
#4288 [19:26] <mattym> Maat1, Probably was, you said you installed the latest java correct?
#4289 [19:26] <DeathPunch1217> Hey, I just got Windows 10. And My MInecraft isn't working
#4290 [19:26] <Maat1> yes
#4291 [19:27] <HyperCamel> DeathPunch1217: Do you have a DxDiag?
#4292 [19:27] <DeathPunch1217> I do
#4293 [19:27] <mattym> Maat1, Ok lets try this, fisrt get rid of the minecraft files on the desktop
#4294 [19:27] <DeathPunch1217> http://paste.ubuntu.com/12035776/
#4295 [19:27] <Brazilian> I can not connect to my minecraft account
#4296 [19:27] <Maat1> including the runtime folder?
#4297 [19:27] <mattym> Maat1, Yes
#4298 [19:27] <webrosc> DeathPunch1217, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4299 [19:27] <Maat1> i will be right back
#4300 [19:27] <DeathPunch1217> Ok... Thanks
#4301 [19:28] <mattym> Maat1, then go to minecraft.net/download click the Show All Platforms button, then download the Windows Alternate .exe file
#4302 [19:28] * DeathPunch1217 [DeathPunch1217@notlogged] has quit. (Client Quit)
#4303 [19:28] <mattym> Maat1, Try launching the game with that file
#4304 [19:29] * Joss [Joss@notlogged] has joined #minecrafthelp
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#4306 [19:30] * WorldDestroyer56_ [WorldDestroyer56_@notlogged] has joined #minecrafthelp
#4307 [19:30] <Brazilian> I can not connect to my minecraft account. is giving the following error "Sorry, but we could not connect to our servers. Please make sure That You are online and que Minecraft is not blocked."
#4308 [19:31] * WorldDestroyer56_ [WorldDestroyer56_@notlogged] has quit. (Client Quit)
#4309 [19:31] <mattym> Brazilian, What antivirus do you use?
#4310 [19:31] <Sparka> I reported the bug so now what am I suppose to do. is there any way i can disable creepers?
#4311 [19:32] <HyperCamel> You could turn the difficulty to peaceful
#4312 [19:32] * WorldDestroyer56_ [WorldDestroyer56_@notlogged] has joined #minecrafthelp
#4313 [19:32] <mattym> Sparka, That ^, but that would turn off all mobs
#4314 [19:32] <Brazilian> Avast Premier and premium MalwareBytes
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#4316 [19:32] * WorldDestroyer56 [WorldDestroyer56@notlogged] has quit. (Quit: Web client closed)
#4317 [19:33] <mattym> Brazilian, Try uninstalling Avast, then restart the computer and test Minecraft, if it works install the free version of Avast
#4318 [19:33] * joao [joao@notlogged] has joined #minecrafthelp
#4319 [19:33] * obsidian [obsidian@notlogged] has joined #minecrafthelp
#4320 [19:33] <obsidian> Im still having the lag spike issue after I installed the drivers
#4321 [19:33] * oc_ [oc_@notlogged] has joined #minecrafthelp
#4322 [19:34] <Brazilian> OK thank you.
#4323 [19:34] * joao [joao@notlogged] has quit. (Client Quit)
#4324 [19:34] <HyperCamel> obsidian: Does your minecraft lag at all normally?
#4325 [19:34] * Brazilian [Brazilian@notlogged] has quit. (Quit: Web client closed)
#4326 [19:34] <Maat1> mattym should i delete the launcher too
#4327 [19:34] <mattym> Maat1, Yes,
#4328 [19:34] <mattym> Maat1, Use the other launcher i said
#4329 [19:34] <Maat1> Alright
#4330 [19:34] <Maat1> Downloading it now
#4331 [19:34] <mattym> Maat1, then go to minecraft.net/download click the Show All Platforms button, then download the Windows Alternate .exe file
#4332 [19:35] <mattym> Maat1, Try launching the game with that file
#4333 [19:35] <obsidian> No I have a steady 60 fps and then I get a lag spike of 2 fps that lasts about five minutes, then back to 60
#4334 [19:35] * oc_ [oc_@notlogged] has quit. (Client Quit)
#4335 [19:35] * Hetal [Hetal@notlogged] has quit. (Ping timeout: 192 seconds)
#4336 [19:35] <mattym> obsidian, Any mods/addons?
#4337 [19:35] <obsidian> Optifine
#4338 [19:35] <mattym> obsidian, Get rid of it
#4339 [19:35] <obsidian> I thought it helps with things like this?
#4340 [19:36] * Liam [Liam@notlogged] has quit. (Ping timeout: 206 seconds)
#4341 [19:36] <mattym> obsidian, If your computer cannot handle minecraft well in the first place, adding things to it like optifine are only gonna make it worse
#4342 [19:36] <obsidian> Okay
#4343 [19:37] <mattym> obsidian, Go to the games Options, then Video Options, and turn down some of the settings, mainly the Render Distance
#4344 [19:38] <obsidian> Yeah I have everything off and render distance tiny, I still get it though
#4345 [19:38] * oc [oc@notlogged] has quit. (Quit: Web client closed)
#4346 [19:39] <mattym> obsidian, Your graphics card may not be able to handle it too well then, you may just have to deal with the lag or upgrade the computer
#4347 [19:39] <obsidian> Yeah I was looking into getting a new computer
#4348 [19:39] * oc [oc@notlogged] has joined #minecrafthelp
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#4350 [19:40] * hg_ [hg_@notlogged] has quit. (Client Quit)
#4351 [19:40] <obsidian> By any chance do you know any good sites that sell pre built gaming computers that can run minecraft smoothly?
#4352 [19:40] <HyperCamel> Well, now you have another reason to upgrade :D
#4353 [19:40] * oc_ [oc_@notlogged] has joined #minecrafthelp
#4354 [19:40] <obsidian> True lol
#4355 [19:41] <Maat1> mattym it works!
#4356 [19:41] <webrosc> prebuilt are never worth the money if you can build yourseld
#4357 [19:41] <mattym> Maat1, Ok have fin
#4358 [19:41] <Maat1> mattym Thank you
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#4360 [19:41] <obsidian> Well Im afraid ill break something on accident if I build my own ;p
#4361 [19:42] <webrosc> better to ask someone to custom build rather than buy a 'gaming' computer
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#4363 [19:42] <obsidian> true
#4364 [19:42] * oc [oc@notlogged] has quit. (Client Quit)
#4365 [19:42] <webrosc> you'll get better specs for less money
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#4367 [19:42] <mattym> obsidian, Yeah if you buy one designed for "gaming: be prepared to pay a lot more than its worth
#4368 [19:42] <obsidian> Yeah I guess
#4369 [19:44] <obsidian> Okay thanks for you guys help
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#4385 [19:55] <Guest70761> someone made a false report and got be block from a server how can i get this unblock
#4386 [19:56] <webrosc> ??> Guest70761 mp/bans
#4387 [19:56] <mattym> Guest70761, We dont deal with servers issues here, you need to contact the server host/admin/staff
#4388 [19:56] <Absol> Guest70761: #minecrafthelp is not in charge of anyone's Minecraft servers. All servers are privately run. We cannot get you unbanned if you have been banned from a server.
#4389 [19:56] <Absol> Guest70761: Contact the server's administrator if you are banned from a server and wish to no longer be.
#4390 [19:56] <Guest70761> how do i do that
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#4394 [19:58] <Pootrick> If anyone is there i need help with mc i have that pastebin thing sooo....
#4395 [19:58] <mattym> Pootrick, Do you have the link to your dxdiag report? If so please post it in the chat.
#4396 [19:58] <webrosc> post da link please
#4397 [19:59] <Pootrick> http://paste.ubuntu.com/12035647/
#4398 [19:59] <Chuck> I bought Minecraft 5 days ago, yet I still cannot log into my new account. I have not received any kind of digital receipt either, so does anybody know whats up?
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#4401 [20:00] <mattym> Pootrick, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 8.1, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4402 [20:01] <Pootrick> Really, damn...
#4403 [20:01] * Ethan_ [Ethan_@notlogged] has joined #minecrafthelp
#4404 [20:01] <janinna> Hello?
#4405 [20:01] <mattym> Pootrick, You can try to check and see if Windows Update has any updates for you, but Nvidia has not released windows 10 drivers for it
#4406 [20:02] * Leslie [Leslie@notlogged] has joined #minecrafthelp
#4407 [20:02] <Pootrick> ok
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#4409 [20:02] <Ethan_> Whenever I try logging into minecraft.net (I have a mojang account) it says either the email or password is incorrect, so I tried to reset password on mojang, it told me Password reset! then as soon as I try logging in it says incorrect
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#4411 [20:02] <janinna> ... I'm on Windows 7, and I can't launch the MC Launcher! Here's a screenie: http://i.imgur.com/iRMXu1p.jpg
#4412 [20:03] <sbusby> I just downloaded minecraft on my pc for my son's bday but its saying i need to update my drivers. I have no idea how to do that. I do have a dxdiag report.
#4413 [20:03] <mattym> sbusby, Please post the link to it here
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#4415 [20:04] <mattym> janinna, What antivirus do you use?
#4416 [20:04] * andrebarella [andrebarella@notlogged] has joined #minecrafthelp
#4417 [20:04] <mattym> ??> Ethan_ login/throttle
#4418 [20:04] <Pootrick> mattym would this driver work? http://www.nvidia.com/download/driverResults.aspx/86510/en-us
#4419 [20:04] <Absol> Ethan_: Your login is being throttled, which will prevent you from logging in.
#4420 [20:04] <Absol> Ethan_: You will have to wait 3 hours without logging in for it to reset.
#4421 [20:04] <janinna> ... you mean like norton, frontier, etc?
#4422 [20:04] <sbusby> http://paste.ubuntu.com/12036079/
#4423 [20:04] <Ethan_> If I wait will it be good for sure?
#4424 [20:04] <mattym> Pootrick, No, its not made for yout hardware
#4425 [20:04] <webrosc> sbusby, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4426 [20:05] <mattym> Ethan_, If after the 3 hours, without a login attempt it still wont work, come back here
#4427 [20:05] <Ethan_> and when I do log in will it be with the new password I reset it to
#4428 [20:05] <mattym> Ethan_, Yes
#4429 [20:05] <Ethan_> ok
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#4432 [20:05] <janinna> ...nyan... (It's a habit of mine to meow when I'm bored... or things seem really quiet...)
#4433 [20:06] <mattym> janinna, What ativirus do you have?
#4434 [20:06] <janinna> Mattym, do you mean something like norton or frontier?
#4435 [20:06] <mattym> yes
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#4437 [20:06] <janinna> My Grandmother installed frontier. I personally prefer one my ex introduced me to, though...(But this one is frontier)
#4438 [20:07] <sbusby> how do i downgrade to windows 7? sorry i think im in over my head
#4439 [20:07] <mattym> sbusby, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#4440 [20:07] <mattym> janinna, One moment
#4441 [20:08] <janinna> mrow...
#4442 [20:08] <janinna> x3
#4443 [20:09] <mattym> janinna, Your antivirus may be blocking the installer from download the files it need, try to dissable it then try Minecraft again
#4444 [20:09] <janinna> I'm a weirdo... =^w^=
#4445 [20:09] <janinna> ... okie...
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#4448 [20:10] * bluedude1000 [bluedude1000@notlogged] has joined #minecrafthelp
#4449 [20:10] <NikoRobinson> Minecraft Suggestion for 1.8.9 Add items x and y
#4450 [20:10] <bluedude1000> My minecraft pixel something-or-other isnt supported. I was told to supply this link. http://paste.ubuntu.com/12036163/
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#4452 [20:11] <webrosc> bluedude1000, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4453 [20:11] <bluedude1000> OK thank you.
#4454 [20:11] <webrosc> NikoRobinson, we are not Mojang so making a suggestion here is pointless
#4455 [20:11] * bluedude1000 [bluedude1000@notlogged] has quit. (Client Quit)
#4456 [20:12] <NikoRobinson> webrosc Email address for mojang suggestions :)
#4457 [20:12] <NikoRobinson> Notch if you will
#4458 [20:12] <webrosc> they don't have one as far as i know
#4459 [20:12] <webrosc> Notch left Mojang
#4460 [20:12] <NikoRobinson> He's a notch out
#4461 [20:12] <janinna> Thanks! That worked! =^w^=
#4462 [20:12] <webrosc> NikoRobinson, do you need help? this is minecraft tech support
#4463 [20:13] * janinna [janinna@notlogged] has quit. (Quit: Web client closed)
#4464 [20:13] <NikoRobinson> I do not, thank you!
#4465 [20:13] <NikoRobinson> webrosc you wonderful man you
#4466 [20:13] <NikoRobinson> Free Gucci!
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#4471 [20:14] <Mulvey657> hi
#4472 [20:14] <Me> Hi
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#4474 [20:15] * xxfoxgirlxx [xxfoxgirlxx@notlogged] has joined #minecrafthelp
#4475 [20:15] <xxfoxgirlxx> Hello, i need help..
#4476 [20:15] <Me> I deleted my gmail account which was linked up to my Mojang account and now I can't remember my security questions, anyone know how do change my Minecraft account hooked up to my mojang account to another mojang acccount?
#4477 [20:15] <Mulvey657> heres my probelm im trying to stream minecraft on twitch but when i press f6 it says to migrate my acount but i already did so i dont know what to do
#4478 [20:15] <Me> I deleted my gmail account which was linked up to my Mojang account and now I can't remember my security questions, anyone know how do change my Minecraft account hooked up to my mojang account to another mojang acccount?
#4479 [20:15] <Me> I deleted my gmail account which was linked up to my Mojang account and now I can't remember my security questions, anyone know how do change my Minecraft account hooked up to my mojang account to another mojang acccount?
#4480 [20:15] <Me> I deleted my gmail account which was linked up to my Mojang account and now I can't remember my security questions, anyone know how do change my Minecraft account hooked up to my mojang account to another mojang acccount?
#4481 [20:15] <Me> I deleted my gmail account which was linked up to my Mojang account and now I can't remember my security questions, anyone know how do change my Minecraft account hooked up to my mojang account to another mojang acccount? I deleted my gmail account which was linked up to my Mojang account and now I can't remember my security questions, anyone know how do change my Minecraft account hooked up to my mojang account to another mojang acccou
#4482 [20:15] * Absol kicked Me from #minecrafthelp (Reason: e :Stop spamming)
#4483 [20:15] <webrosc> ??> Mulvey657 launcher/relog
#4484 [20:15] <Absol> Mulvey657: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#4485 [20:16] <Mulvey657> ok ill try
#4486 [20:16] <webrosc> ??> xxfoxgirlxx ask
#4487 [20:16] <Absol> xxfoxgirlxx: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#4488 [20:16] <Absol> xxfoxgirlxx: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#4489 [20:16] <xxfoxgirlxx> I tried to install forge 1.8 so i could get mods but when I try, it takes me to this blank white screen.
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#4491 [20:16] <webrosc> xxfoxgirlxx, we don't do modded support here sorry
#4492 [20:16] <xxfoxgirlxx> Oh
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#4495 [20:18] <lemonade444444444> hi i keep getting timed out when i stay on a mc server to long
#4496 [20:18] <Mulvey657> now it just crashes everytime i open minecraft should i send the crash log to you?
#4497 [20:18] <lemonade444444444> it freezes for a few minutes then goes off saying timed out
#4498 [20:18] <webrosc> lemonade444444444, is this with the mods installed?
#4499 [20:18] <lemonade444444444> no
#4500 [20:18] <Mulvey657> nvm i hap optifine on so ill try with normal minecraft
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#4502 [20:19] <webrosc> lemonade444444444, does this happen when your doing things, or just idling?
#4503 [20:19] <Mulvey657> ok its now working thx for the help
#4504 [20:19] <Mulvey657> bye
#4505 [20:19] <lemonade444444444> both
#4506 [20:19] <webrosc> Mulvey657, o/
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#4509 [20:19] <lemonade444444444> i normally am on when i play mc
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#4512 [20:20] <webrosc> lemonade444444444, could be a back connection or the server, does this happen on one server or all servers?
#4513 [20:20] <lemonade444444444> all servers
#4514 [20:20] <webrosc> bad connection*
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#4517 [20:21] <webrosc> do you get a crash, or a message when it kicks you out of the server?
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#4519 [20:21] <mybuttitches> my butt itchesmy butt itchesmy butt itchesmy butt itchesmy butt itchesmy butt itches
#4520 [20:21] <mybuttitches> v
#4521 [20:21] <mybuttitches> my butt itchesmy butt itches
#4522 [20:21] <mybuttitches> f'f'f
#4523 [20:21] * Absol kicked mybuttitches from #minecrafthelp (Reason: ybuttitches :Stop spamming)
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#4527 [20:24] <Rveless> Hi! I'm the complete opposite of tech savy, but I just uploaded my PC to Windows 10 and I'm having trouble connecting to Minecraft. Can you help me? My DxDiag report is: http://paste.ubuntu.com/12036251/
#4528 [20:25] * JETPACKCOW77 [JETPACKCOW77@notlogged] has joined #minecrafthelp
#4529 [20:25] <webrosc> Rveless, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4530 [20:25] <Rveless> Thank you for the help.
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#4534 [20:28] <JETPACKCOW77> im in the latest version of minecraft and every time i try to play a world the game crashes. Also none of my servers are working either.
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#4536 [20:30] <BlueNXT> Hey I need help with my minecraft i upgraded to windows 10 and now it crashes whenever i start it. I don't have any new drivers that I can update to so I am wondering if something can be done or if I should just downgrade back to Windows 7. Here is my DxDiag: http://paste.ubuntu.com/12036276/
#4537 [20:30] <webrosc> BlueNXT, downgrade, your GPU doesn't have win10 support
#4538 [20:31] <BlueNXT> Ah ok thanks.
#4539 [20:31] <BlueNXT> It is a Latitude E6400 if that helps
#4540 [20:31] <BlueNXT> it is a small laptop :P
#4541 [20:31] <webrosc> doesn't matter, still doesn't have win10 support
#4542 [20:32] <JETPACKCOW77> im in the latest version of minecraft and every time i try to play a world the game crashes. Also none of my servers are working either.
#4543 [20:32] <webrosc> JETPACKCOW77, crash report?
#4544 [20:32] <BlueNXT> ok thanks for the help webrosc :)
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#4547 [20:33] <JETPACKCOW77> Yes i have a crash report. Its very long.
#4548 [20:33] * Novel_Killer [Novel_Killer@notlogged] has quit. (Client Quit)
#4549 [20:33] <webrosc> JETPACKCOW77, post it to paste.ubuntu.com then link that here
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#4551 [20:35] <JETPACKCOW77> ok. give me a couple minutes.
#4552 [20:40] <JETPACKCOW77> I posted it to Ubuntu, how do I link it?
#4553 [20:40] <webrosc> just link the page it too you too after you clicked paste
#4554 [20:40] <webrosc> took*
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#4556 [20:42] <JETPACKCOW77> http://paste.ubuntu.com/12036382/
#4557 [20:42] <webrosc> what antivirus are you using?
#4558 [20:43] <webrosc> also does this happen on the released version and not the snapshot?
#4559 [20:43] <JETPACKCOW77> McAfee
#4560 [20:43] <webrosc> ah, remove mcafee, thats the issue
#4561 [20:43] <webrosc> ??> JETPACKCOW77 av/mcafee/uninstall
#4562 [20:43] <Absol> JETPACKCOW77: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#4564 [20:44] <JETPACKCOW77> ok, so I need to get new antivirus software?
#4565 [20:44] <webrosc> avast is a good free av
#4566 [20:44] <CorruptedHelix> I'm running BDCraft Pure, a 512x resource pack, and as a result my game is taking way longer than normal to load, and I'm wondering if there's any way I can speed it up.
#4567 [20:45] <CorruptedHelix> I have -Xmx8G in my commandline startup and the only mods I'm running are Liteloader, Forge, and Optifine
#4568 [20:45] <webrosc> CorruptedHelix, use a lower res resource pack,
#4569 [20:45] <webrosc> ??> CorruptedHelix mods
#4570 [20:45] <Absol> CorruptedHelix: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4571 [20:45] <Absol> CorruptedHelix: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#4572 [20:45] <CorruptedHelix> webrosc: The mods themselves don't affect it, the same occured without.
#4573 [20:45] <CorruptedHelix> I'm just mentioning it to cover my bases.
#4574 [20:45] <webrosc> so, we don't do mod support here
#4575 [20:46] <JETPACKCOW77> Ok thanks a lot webrosc, i wil give it a shot.
#4576 [20:46] <webrosc> your client is modded, which could be an issue
#4577 [20:46] <CorruptedHelix> I have two profiles, I can run it unmodded.
#4578 [20:46] <CorruptedHelix> Do you have any advice other than lowering the res? I'm not really looking to do that.
#4579 [20:46] <webrosc> either way a 512x rescourse pack requires a beast of a computer
#4580 [20:46] <CorruptedHelix> I have a 290X and an i5-4460
#4581 [20:46] <CorruptedHelix> I'm not going in unprepared.
#4582 [20:47] <webrosc> also having mods makes minecraft load slower as its installing and setting up the mods
#4583 [20:47] <webrosc> thats the reson its taking time to load
#4584 [20:47] <CorruptedHelix> webrosc: Again, this occured WITHOUT mods as well.
#4585 [20:48] <webrosc> so, without mods and a normal sized resource pack its fine?
#4586 [20:48] <CorruptedHelix> Are you sure it's not to do with the gigantic texture atlas as a result of the pack?
#4587 [20:48] <CorruptedHelix> That is, over 16000x16000?
#4588 [20:48] <CorruptedHelix> Yes
#4589 [20:48] <webrosc> then there is your answer
#4590 [20:48] <CorruptedHelix> It's perfectly fine, I'm only asking because I want to try to use this resource pack but I'm wondering if there's something else I can do to make it load faster.
#4591 [20:48] <webrosc> put in an SSD
#4592 [20:48] <CorruptedHelix> It is.
#4593 [20:49] <webrosc> then nope
#4594 [20:49] <CorruptedHelix> 840 EVO.
#4595 [20:49] <webrosc> so how long is a long time exactly? 2 minutes?
#4596 [20:50] <CorruptedHelix> Around that
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#4598 [20:50] <webrosc> goto ebay, buy an old spectrum or commandore, then wait 20 minutes for a game to load, thats along time, 2 minutes is nothing
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#4603 [20:53] <cupcake_> i was able to download minecraft but cannot get it to run. see link http://paste.ubuntu.com/12036419/
#4604 [20:54] * CorruptedHelix [CorruptedHelix@notlogged] has quit. (Ping timeout: 204 seconds)
#4605 [20:54] <webrosc> cupcake_, one moment
#4606 [20:54] <webrosc> cupcake_, download and install http://www.nvidia.co.uk/download/driverResults.aspx/82606/en-uk
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#4611 [20:59] * gunhiah [gunhiah@notlogged] has joined #minecrafthelp
#4612 [21:00] <gunhiah> I need help with my drivers
#4613 [21:02] <webrosc> gunhiah, do you have a dxdiag log link?
#4614 [21:04] * Stabazam [Stabazam@notlogged] has joined #minecrafthelp
#4615 [21:04] * qdrg [qdrg@notlogged] has joined #minecrafthelp
#4616 [21:04] <Stabazam> I recently got windows 10, and now Minecraft will not work for me
#4617 [21:04] <webrosc> Stabazam, do you have a dxdiag log link?
#4618 [21:05] <Stabazam> http://paste.ubuntu.com/12036471/
#4619 [21:06] <webrosc> Stabazam, download and install http://www.nvidia.co.uk/download/driverResults.aspx/87939/en-uk
#4620 [21:06] <Stabazam> Alright
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#4623 [21:08] * HyperCamel[Away] [HyperCamel[Away]@notlogged] has quit. (Ping timeout: 206 seconds)
#4624 [21:08] * maxmus22 [maxmus22@notlogged] has joined #minecrafthelp
#4625 [21:09] <maxmus22> hello
#4626 [21:10] <maxmus22> i play on a server and just a few minutes ago i try to join it crashes my game
#4627 [21:10] <maxmus22> i reset my minecraft and it still keep crashing my game
#4628 [21:11] <cupcake_> it worked! you are awesome. THANK YOU!!!
#4629 [21:11] <maxmus22> can someone help me
#4630 [21:11] <mattym> ??> maxmus22 launcher/crash-log
#4631 [21:12] <Absol> maxmus22: We need to see your crash log, which appears after a crash.
#4632 [21:12] <Absol> maxmus22: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4633 [21:12] * icyblaze1 [icyblaze1@notlogged] has joined #minecrafthelp
#4634 [21:12] * cupcake_ [cupcake_@notlogged] has quit. (Quit: Web client closed)
#4635 [21:12] * kenshena [kenshena@notlogged] has joined #minecrafthelp
#4636 [21:13] <kenshena> so is this the place i paste my link?
#4637 [21:13] <kenshena> nvm ill just click that other link there
#4638 [21:13] * grove [grove@notlogged] has joined #minecrafthelp
#4639 [21:13] <mattym> kenshena, Do you have the link to your dxdiag report? If so please post it in the chat.
#4640 [21:14] <kenshena> yea thats exactly what i have lol
#4641 [21:14] <kenshena> http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2497308-i-am-getting-so-mad-about-this-someone-please-help
#4642 [21:14] <kenshena> wati
#4643 [21:14] <kenshena> wrong link >.<
#4644 [21:14] <kenshena> two sec
#4645 [21:14] * F4isal2004 [F4isal2004@notlogged] has joined #minecrafthelp
#4646 [21:14] <icyblaze1> please help i have the dalek mod and game crash
#4647 [21:14] <grove> So i am currently logged into my minecraft account in the launcher so i can still play vanilla minecraft although when i downloaded the void modpack it requrires me to login, i have reset my password, tried everything yet i still cant login Please help :)
#4648 [21:15] <mattym> ??> icyblaze1 mods
#4649 [21:15] <Absol> icyblaze1: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4650 [21:15] <Absol> icyblaze1: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#4651 [21:15] <kenshena> http://paste.ubuntu.com/12036104/
#4652 [21:15] <kenshena> that one
#4653 [21:15] <mattym> grove, We dont support 3rd party launchers
#4654 [21:15] <grove> ok, It still wont let me login to the website...
#4655 [21:15] <kenshena> you mean the ubuntu one?
#4656 [21:15] <mattym> kenshena, One moment
#4657 [21:16] <kenshena> alright mattym
#4658 [21:16] <grove> as in Minecraft.net
#4659 [21:16] * jaymartinez [jaymartinez@notlogged] has joined #minecrafthelp
#4660 [21:16] <mattym> ??> grove login/throttle
#4661 [21:16] <Absol> grove: Your login is being throttled, which will prevent you from logging in.
#4662 [21:16] <Absol> grove: You will have to wait 3 hours without logging in for it to reset.
#4663 [21:16] <grove> um ok?
#4664 [21:16] <mattym> grove, Using the other launcher probably locked out you, follow the instructions from Absol
#4665 [21:16] <mattym> grove, And stop usng 3rd party launchers
#4666 [21:16] <grove> ok
#4667 [21:16] <jaymartinez> so what is the minecraft windows 10 edition for? how do we play with xbox live users?
#4668 [21:17] * F4isal2004 [F4isal2004@notlogged] has quit. (Client Quit)
#4669 [21:17] <grove> Thanks for the help hope it works ! xD
#4670 [21:17] <mattym> jaymartinez, If your friends make an xbox live account you can play miltiplayer, it doesnt work with xbox live players that are on Xbox
#4671 [21:18] <jaymartinez> i have an xbox live account.. how do i play with someone on windows 10
#4672 [21:18] <mattym> kenshena, For your hardware the only way to update the drivers currently is to go to Windows Update have it search for updates
#4673 [21:18] <mattym> kenshena, Then install any updates it finds
#4674 [21:18] <maxmus22> Absol: http://paste.ubuntu.com/12036547/ thats the link
#4675 [21:18] <mattym> maxmus22, One moment
#4676 [21:18] <kenshena> ive done that a few times mattym what am i doing wrong >.<
#4677 [21:18] <maxmus22> ok
#4678 [21:18] * icyblaze1 [icyblaze1@notlogged] has quit. (Ping timeout: 204 seconds)
#4679 [21:18] * huygok3 [huygok3@notlogged] has joined #minecrafthelp
#4680 [21:18] <mattym> jaymartinez, They need to be logged into the xbox live account through Minecraft Windows 10 edition, and i think they need to be on your friends list
#4681 [21:19] <jaymartinez> is this documented somewhere
#4682 [21:19] * huygok3 [huygok3@notlogged] has quit. (Client Quit)
#4683 [21:19] <mattym> jaymartinez, Probably on the Minecraft Windows 10 edition page in the Windwos Store
#4684 [21:19] * ronaldo_gamerTY [ronaldo_gamerTY@notlogged] has joined #minecrafthelp
#4685 [21:20] <mattym> maxmus22, Is that only happening in one server?
#4686 [21:20] * zitubia [zitubia@notlogged] has joined #minecrafthelp
#4687 [21:20] * ronaldo_gamerTY [ronaldo_gamerTY@notlogged] has quit. (Client Quit)
#4688 [21:21] * Reckless_Radient [Reckless_Radient@notlogged] has joined #minecrafthelp
#4689 [21:21] <maxmus22> mattym: no some times to other ones
#4690 [21:21] <mattym> kenshena, For your graphics hardware im not sure there is another way, if its not working, there may not be Windows 10 drivers for your hardware yet
#4691 [21:22] <Reckless_Radient> I can't play online servers and I bought the full game why can't I play online??
#4692 [21:22] * LeafZinh [LeafZinh@notlogged] has joined #minecrafthelp
#4693 [21:22] * LeafZinh [LeafZinh@notlogged] has quit. (Client Quit)
#4694 [21:22] <mattym> maxmus22, Do you know how to get to the .minecraft folder?
#4695 [21:22] <mattym> Reckless_Radient, What does it say when you try?
#4696 [21:22] <kenshena> i just wanna play minecraft on my normal server >.<
#4697 [21:23] <zitubia> Been trying everything in my power to get minecraft to download, still no success. mattym still here i see :P
#4698 [21:23] <Reckless_Radient> It says no pong or connection, it just won't ping
#4699 [21:23] <kenshena> lol so mattym is there anyway around this?
#4700 [21:23] <maxmus22> mattym: yes i do
#4701 [21:23] * Drool [Drool@notlogged] has quit. (Quit: Clairvoyant meeting cancelled due to unforeseen events.)
#4702 [21:23] <Reckless_Radient> Ping"
#4703 [21:24] <mattym> kenshena, No, you are getting the error you do cause you need drivers, and i dont think they currently exist on Windows 10 for your hardware
#4704 [21:24] <mattym> Reckless_Radient, Are you sure you entered the servers info correctly?
#4705 [21:24] <mattym> maxmus22, Can you go there and delete the file "options" or "options.txt"
#4706 [21:25] <mattym> maxmus22, Then restart minecraft and try again
#4707 [21:25] * Snake [Snake@notlogged] has joined #minecrafthelp
#4708 [21:25] <mattym> zitubia, What error does it give you again?
#4709 [21:25] <maxmus22> mattym: ok
#4710 [21:25] <Reckless_Radient> Yeas I'm 100% sure I tried like 15 different servers and none of them have worked for me
#4711 [21:25] * LeafZinh [LeafZinh@notlogged] has joined #minecrafthelp
#4712 [21:25] <zitubia> mattym unable to update minecraft game launcher
#4713 [21:26] <kenshena> well thanks a lot mattym for all tha help do you have any idea when the next set of updates will be out?
#4714 [21:26] <mattym> Reckless_Radient, Can you try to connect to one of them, even if its saying it cant connect, just try to click it and press join
#4715 [21:26] * LeafZinh [LeafZinh@notlogged] has quit. (Client Quit)
#4716 [21:26] <Snake> I have been playing for a few years on my parents email but now i have my own is there anyway to switch the game to my email?
#4717 [21:26] <mattym> kenshena, For your hardware you will need to keep checking Windows Update, as i think Intel is only putting the drivers for the older hardware out through that
#4718 [21:27] <Reckless_Radient> Can't connect to the server everytime
#4719 [21:27] <mattym> Snake, Log into the account on mojang.com and there should be an option
#4720 [21:27] <mattym> Reckless_Radient, What antivirus do you use?
#4721 [21:27] <Snake> ok i was looking but couldnt find anything:P
#4722 [21:27] <kenshena> one more question mattym how do you keep up with everyone on here?
#4723 [21:27] <Reckless_Radient> Java.netException: connection timed out: no further information
#4724 [21:27] <mattym> Snake, Its on the settings page i think
#4725 [21:28] <mattym> Reckless_Radient, What antivirus do you use?
#4726 [21:28] <Snake> thanks i will check and let you know!
#4727 [21:28] <mattym> kenshena, Im good at multitasking
#4728 [21:28] <Reckless_Radient> How do I check??
#4729 [21:28] * shooter34567 [shooter34567@notlogged] has joined #minecrafthelp
#4730 [21:28] <mattym> Snake, if you log in at account.mojang.com/me you can press the My Accont button in the upper right, and it should open the settings page
#4731 [21:29] <mattym> ??> Reckless_Radient tools/hjt
#4732 [21:29] <kenshena> i can see that lol i really had no idea this site even existed to be honest is this new or has it been out?
#4733 [21:29] <Absol> Reckless_Radient: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#4734 [21:29] <Absol> Reckless_Radient: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4735 [21:29] <mattym> Reckless_Radient, Follow the instructions from Absol
#4736 [21:29] <mattym> kenshena, Been around for a while
#4737 [21:30] * shooter34567 [shooter34567@notlogged] has quit. (Client Quit)
#4738 [21:30] <kenshena> well looks like ill be playing minecraft on an outdated computer for a while then
#4739 [21:30] * GFGAmer [GFGAmer@notlogged] has joined #minecrafthelp
#4740 [21:30] <zitubia> Mattym i get http://launcher.mojang.com/mc/launcher/jar/9a53e5401d42e000c6a14682f539e20b1f74e266/launcher.jar.lzma to work but not this one http://launcher.mojang.com/jre/win-64/1.8.0_25/bdca00e1c2a1f2c23c9a77b65188b788d475a603/jre-win-64-1.8.0_25.lzma that normal?
#4741 [21:30] * GFGAmer [GFGAmer@notlogged] has quit. (Client Quit)
#4742 [21:31] <mattym> zitubia, What is the actual error it gives you when you try to start it?
#4743 [21:31] * maxmus22 [maxmus22@notlogged] has quit. (Ping timeout: 204 seconds)
#4744 [21:31] <zitubia> Unable to update minecraft game launcher, mattym
#4745 [21:31] <mattym> zitubia, Did you check antivirus and firewall stuff already?
#4746 [21:31] * gael [gael@notlogged] has joined #minecrafthelp
#4747 [21:32] * gael [gael@notlogged] has quit. (Client Quit)
#4748 [21:32] <zitubia> Mattym e went over this about 9 hours ago :P
#4749 [21:32] <mattym> zitubia, Yeah that was 9 hours ago, i forget what was already tried
#4750 [21:33] <Reckless_Radient> It's not letting me download it
#4751 [21:33] <zitubia> btw, i did the thing in cmg and it said i had to restart computer for it to continue reseting, but nothing have come up. did it do that automaticly or so i have to do something else?
#4752 [21:33] <mattym> Reckless_Radient, Then can you check what antivirus you have
#4753 [21:33] <Reckless_Radient> I think I use AVG
#4754 [21:33] <zitubia> cmd*
#4755 [21:34] <mattym> zitubia, If it got to the point where it said you had to restart, then it finished
#4756 [21:34] <Reckless_Radient> And mcafee
#4757 [21:34] <mattym> zitubia, Did you restart?
#4758 [21:34] * JediAssassin1337 [JediAssassin1337@notlogged] has joined #minecrafthelp
#4759 [21:34] <zitubia> yes
#4760 [21:34] <mattym> ??> Reckless_Radient av/mcafee/uninstall
#4761 [21:34] <Absol> Reckless_Radient: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#4762 [21:34] <Snake> i cant remember the password for my parents email lol give me a minute:P
#4763 [21:34] <mattym> Reckless_Radient, You will need to use the tool from Absol to remove McAfee as it causes issue with minecraft
#4764 [21:34] <zitubia> sounds like u try to hack someone xD
#4765 [21:35] <JediAssassin1337> can i play 1.7.5 in Minecraft Windows 10 beta?
#4766 [21:35] <mattym> Reckless_Radient, You should also remove avg, use Avast instead, it works better together with Minecraft
#4767 [21:35] <mattym> zitubia, What else was already tried?
#4768 [21:35] <mattym> JediAssassin1337, No
#4769 [21:35] <Extreme> JediAssassin1337: The Windows 10 Edition is completely different from the PC version.
#4770 [21:35] <JediAssassin1337> oh ok tnx.
#4771 [21:36] <JediAssassin1337> i can't play 1.7.5 with my minecraft launcher..
#4772 [21:36] <zitubia> We tried restarting internet, firewall, reseting something in cmd,run things ad admin etc then we called it quits bacause its only have to be firewall/anti virus
#4773 [21:37] <mattym> zitubia, And what antivirus do you currently have on it?
#4774 [21:37] <JediAssassin1337> "Pixel Format not accelerated"
#4775 [21:37] <mattym> ??> JediAssassin1337 win/dxdiag
#4776 [21:37] <zitubia> mattym nothing, fresh install of windows
#4777 [21:37] <Absol> JediAssassin1337: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4778 [21:37] <mattym> zitubia, Ok lets try another way then, do you have an up to date version of Java installed?
#4779 [21:38] <Reckless_Radient> How do I get rid of avg??
#4780 [21:38] <zitubia> yes
#4781 [21:38] <mattym> Reckless_Radient, Go to the computers Control Panel, then Programs and Features and uninsall it from there
#4782 [21:38] <JediAssassin1337> i will post my DxDiag link here?
#4783 [21:38] <mattym> JediAssassin1337, yes
#4784 [21:38] <gunhiah> i need help i recenty upgraded to windows ten and minecraft keeps crashing
#4785 [21:39] <JediAssassin1337> ok here you go http://paste.ubuntu.com/12036624/
#4786 [21:39] <mattym> zitubia, Ok go to minecraft.net/download then press the Show All Platforms button, then download the Windows Alternative .exe, and use that to start the game
#4787 [21:39] <mattym> JediAssassin1337, One moment
#4788 [21:39] <mattym> gunhiah, Do you have the link to your dxdiag report? If so please post it in the chat.
#4789 [21:40] <mattym> JediAssassin1337, Can you go into Windows Update, have it search for updates, then install any it finds
#4790 [21:40] <Snake> there wasnt anything for it?
#4791 [21:40] <JediAssassin1337> ok
#4792 [21:40] <gunhiah> http://paste.ubuntu.com/12036459/
#4793 [21:41] <Snake> hold on i think i got it!
#4794 [21:41] <mattym> Snake, On your account page, if you click My Account in the upper right, it should show the option for Settings, in there next to your email, you should be able to edit it
#4795 [21:41] <mattym> gunhiah, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4796 [21:41] <gunhiah> how do i downgrade?
#4797 [21:41] <zitubia> Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma Got reply in: 3405ms. but it worked
#4798 [21:42] <zitubia> :P
#4799 [21:42] <mattym> gunhiah, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#4800 [21:42] <mattym> zitubia, Just start the game from that .exe file
#4801 [21:43] <JediAssassin1337> 4 updates, mattym
#4802 [21:43] <zitubia> mattym, is it possible to use this exe to start from cure client aswell?
#4803 [21:43] <zitubia> cursed*
#4804 [21:43] <mattym> JediAssassin1337, Do them all
#4805 [21:43] <JediAssassin1337> ok sir
#4806 [21:43] <mattym> zitubia, Not sure, we dont do support for 3rd party clients
#4807 [21:43] <jaymartinez> doesnt look like xbox live playability is available for windows 10 edition unless i am totally missing something
#4808 [21:44] <JediAssassin1337> windows 10 edition is only for singleplayer? cause idk
#4809 [21:44] * JETPACKCOW77 [JETPACKCOW77@notlogged] has quit. (Ping timeout: 204 seconds)
#4810 [21:44] <mattym> jaymartinez, Not sure how to do it on Windows 10 Edition, it may not be setup yet.
#4811 [21:45] <Reckless_Radient> I uninstalled them now what?
#4812 [21:45] <mattym> Reckless_Radient, Did you run the tool for the McAfee uninstall?
#4813 [21:45] <Reckless_Radient> Everything is uninstalled just as said
#4814 [21:46] <mattym> Reckless_Radient, If you ran the McAfee uninstall tool, then it should have asked you to restart
#4815 [21:46] <Reckless_Radient> I did
#4816 [21:47] <mattym> Reckless_Radient, You need to restart
#4817 [21:47] * gunhiah [gunhiah@notlogged] has quit. (Ping timeout: 204 seconds)
#4818 [21:47] * marcdad4 [marcdad4@notlogged] has joined #minecrafthelp
#4819 [21:47] <Reckless_Radient> I did restart
#4820 [21:47] * sweetsauce [sweetsauce@notlogged] has joined #minecrafthelp
#4821 [21:48] <mattym> Reckless_Radient, If you restarted, then your name would have left and re-entered the chat, go restart, then try Minecraft again
#4822 [21:48] <Reckless_Radient> I'm on my phone
#4823 [21:48] <jaymartinez> @jediassassin yes i think its single only for now
#4824 [21:49] <JediAssassin1337> ok tnx
#4825 [21:49] <mattym> Reckless_Radient, Then try the server again
#4826 [21:49] * sweetsauce [sweetsauce@notlogged] has quit. (Client Quit)
#4827 [21:49] * kenshena [kenshena@notlogged] has quit. (Quit: Web client closed)
#4828 [21:49] <Reckless_Radient> Still not working
#4829 [21:49] <Snake> i got the email and it said it sent an email to my parents email and that it is directions and when she got it it had a link to the website just to make sure it was meant to be changed now will a second come eventually?
#4830 [21:49] <JediAssassin1337> 33% brb
#4831 [21:50] <mattym> Reckless_Radient, Come back to the chat on the computer you are having the problem on,
#4832 [21:50] <mattym> Snake, Did you go to the link i sent, that should be the link to change the email
#4833 [21:51] <Snake> i did but it just went to the website login?
#4834 [21:51] <mattym> Snake, Click the link, then log back in and change the email
#4835 [21:51] * Reckless_Radient [Reckless_Radient@notlogged] has quit. (Quit: Web client closed)
#4836 [21:53] * Reckless_Radient [Reckless_Radient@notlogged] has joined #minecrafthelp
#4837 [21:53] <Reckless_Radient> im on my pc now
#4838 [21:53] <JediAssassin1337> wb
#4839 [21:53] <Snake> there is no link its just a website that you typed and when i copied it and pasted it goes to the login and i can edit the email but my parents email (that its currently under) gets an emailed instructions and it says it sent but nothing has come
#4840 [21:54] <mattym> ??> Reckless_Radient tools/hjt
#4841 [21:54] <Absol> Reckless_Radient: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#4842 [21:54] <Absol> Reckless_Radient: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4843 [21:54] <mattym> Reckless_Radient, Try the instructions from Absol again
#4844 [21:54] <Reckless_Radient> ok one se
#4845 [21:54] <Reckless_Radient> c
#4846 [21:55] * Adele9443 [Adele9443@notlogged] has joined #minecrafthelp
#4847 [21:55] <Reckless_Radient> downloading
#4848 [21:55] <Adele9443> http://paste.ubuntu.com/12036713/
#4849 [21:55] <Adele9443> como ?
#4850 [21:55] <mattym> Snake, Did you check the spam/junk folders
#4851 [21:55] <mattym> Adele9443, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#4852 [21:56] <marcdad4> hi i was on earlier', my problem is that im running vista and my version is 1.8.8 for minecraft, mine craft will run just fine in this version or any of the other versions i changed it to, but asoon as i try to use forge( because i would like to mod the game) all of a sudden my display driver wont respond also it says that the java SE binary platform is screwed or something. i updated my display driver and updated java, but it is
#4853 [21:56] * Dantdm [Dantdm@notlogged] has joined #minecrafthelp
#4854 [21:56] * Dantdm [Dantdm@notlogged] has joined #minecrafthelp
#4855 [21:56] * Dantdm [Dantdm@notlogged] has left #minecrafthelp
#4856 [21:56] <mattym> ??> marcdad4 mods
#4857 [21:56] <Absol> marcdad4: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4858 [21:56] <Reckless_Radient> now what a tool thing is up on my screen
#4859 [21:56] <Absol> marcdad4: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#4860 [21:56] <Snake> give me a sec
#4861 [21:56] <mattym> Reckless_Radient, Follow the rest of the instructions
#4862 [21:56] <Reckless_Radient> i cant see them
#4863 [21:57] <Adele9443> como eu doou downgrade para windows 10 ?
#4864 [21:57] <mattym> ??> Reckless_Radient tools/hjt
#4865 [21:57] <Absol> Reckless_Radient: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#4866 [21:57] <Absol> Reckless_Radient: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4867 [21:57] <mattym> Adele9443, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#4869 [21:57] * JediAssassin1337_ [JediAssassin1337_@notlogged] has joined #minecrafthelp
#4870 [21:57] <marcdad4> k srry ill do that....
#4871 [21:57] * jaymartinez [jaymartinez@notlogged] has quit. (Quit: jaymartinez)
#4872 [21:57] <JediAssassin1337_> still updating brb
#4873 [21:59] * JediAssassin1337 [JediAssassin1337@notlogged] has quit. (Ping timeout: 204 seconds)
#4874 [21:59] <Snake> it was not in the junk folder
#4875 [22:00] <Reckless_Radient> http://paste.ubuntu.com/12036758/
#4876 [22:00] <mattym> Snake, What a while and see if you get another email, if not check back here and we can try something else
#4877 [22:01] <mattym> Reckless_Radient, Ok one moment
#4878 [22:01] <Reckless_Radient> ok
#4879 [22:01] <JediAssassin1337_> 80% yay
#4880 [22:02] <JediAssassin1337_> ok almost done
#4881 [22:02] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#4882 [22:03] * Deeavenger [Deeavenger@notlogged] has joined #minecrafthelp
#4883 [22:03] <Snake> sounds good thanks for all the so far ill be back to let you know:)
#4884 [22:03] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 192 seconds)
#4885 [22:04] <mattym> Reckless_Radient, What is the exact error its giving you if you try to connect to a server?
#4886 [22:04] <Reckless_Radient> ok 1 sec
#4887 [22:04] <Deeavenger> ------------------
#4888 [22:04] <Deeavenger> ------------------
#4889 [22:05] <mattym> Deeavenger, If you are trying to post a dxdiag, you need to follow the instructions and use the paste site
#4890 [22:05] <JediAssassin1337_> ok update done lemme restart this
#4891 [22:06] <Reckless_Radient> java.net.ConnectException: Connection timed out: no further information
#4892 [22:06] <mattym> Reckless_Radient, Can you try to connect to this server: mctest.ae97.net
#4893 [22:08] <Reckless_Radient> i can connect to it
#4894 [22:08] * JediAssassin1337_ [JediAssassin1337_@notlogged] has quit. (Ping timeout: 204 seconds)
#4895 [22:08] <mattym> Reckless_Radient, Then please make sure that the other servers you are trying are online and on the same version of the game you are
#4896 [22:09] <mattym> Reckless_Radient, Also make sure that you entered their info correctly
#4897 [22:09] <Reckless_Radient> they are and i checked
#4898 [22:09] * theoregoniankid [theoregoniankid@notlogged] has joined #minecrafthelp
#4899 [22:09] <mattym> Reckless_Radient, Can you give me an example of one
#4900 [22:10] <theoregoniankid> i cant get my minecraft to full screen without it chopping off some of the options like if im in the full screen and i click on a profile to play i cant click play selectedhow do i fix
#4901 [22:11] <mattym> ??> theoregoniankid win/dxdiag
#4902 [22:11] <Absol> theoregoniankid: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4903 [22:11] <mattym> theoregoniankid, Can you follow the instructions in the link from Absol
#4904 [22:11] * willa [willa@notlogged] has joined #minecrafthelp
#4905 [22:12] <theoregoniankid> does it sound like its blown up too much also when in full screen the speed is too fast when trying to turn around with mouse also ive tried uninstalling clearing the appdata folder and reinstalling just incase
#4906 [22:12] <willa> When I open minecraft and press play It says "Lack of updated graphics drivers" and I did recently upgrade to windows 10
#4907 [22:13] <mattym> theoregoniankid, Its probably a graphics driver issue, please follow the instructions in the link from Absol
#4908 [22:13] <mattym> willa, Do you have the link to your dxdiag report? If so please post it in the chat.
#4909 [22:13] * barneys [barneys@notlogged] has quit. (Ping timeout: 204 seconds)
#4910 [22:13] <willa> http://paste.ubuntu.com/12036812/
#4911 [22:13] <mattym> willa, Ok one moment
#4912 [22:13] * theoregoniankid [theoregoniankid@notlogged] has quit. (Client Quit)
#4913 [22:14] * Kyle [Kyle@notlogged] has joined #minecrafthelp
#4914 [22:14] <mattym> willa, Download and Install the file here http://www.nvidia.com/Download/driverResults.aspx/87789/en-us
#4915 [22:14] * Reckless_Radient [Reckless_Radient@notlogged] has quit. (Ping timeout: 204 seconds)
#4916 [22:14] <Kyle> I'm having issues with the security questions and I do not have access to the new email on the account
#4917 [22:15] <mattym> Kyle, Why dont you have access to your own email?
#4918 [22:15] * kiz [kiz@notlogged] has joined #minecrafthelp
#4919 [22:15] <Kyle> Its a old email I don't remember the creditals
#4920 [22:16] <mattym> ??> Kyle mojang/email
#4921 [22:16] <Absol> Kyle: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4922 [22:16] <Absol> Kyle: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#4923 [22:16] <mattym> Kyle, You will need to fill out the form in the link from Absol
#4924 [22:16] <kiz> hi, is anyone like me here, having troubles launching minecraft since the windows 10 update?
#4925 [22:16] <mattym> kiz, Do you have the link to your dxdiag report? If so please post it in the chat.
#4926 [22:17] <kiz> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#4927 [22:17] <kiz> it is something about my drivers
#4928 [22:17] * Reckless_Radient [Reckless_Radient@notlogged] has joined #minecrafthelp
#4929 [22:17] <kiz> i think
#4930 [22:17] <mattym> kiz, Follow the instructions there and get me the link to your dxdiag report
#4931 [22:17] <Reckless_Radient> why does it keep saying scanning for games on local network??
#4932 [22:18] <mattym> kiz, Actually follow the directions here http://www.nvidia.com/Download/driverResults.aspx/87789/en-us
#4933 [22:19] <mattym> Reckless_Radient, That looking for a LAN game, if there is noone else on your network playing it wont find any, you need to add the servers you want
#4934 [22:19] <kiz> ok, myttym, i will download it. here's the report anyway http://paste.ubuntu.com/12036866/
#4935 [22:19] <mattym> kiz, Wiat
#4936 [22:19] <mattym> wait*
#4937 [22:19] <Reckless_Radient> i already added the servers
#4938 [22:20] <mattym> Reckless_Radient, Then they should show up there
#4939 [22:20] * Josaa [Josaa@notlogged] has joined #minecrafthelp
#4940 [22:20] <mattym> kiz, Download and Install the file on this page http://www.geforce.com/drivers/results/87789
#4941 [22:21] <Reckless_Radient> there showing up but i cant join them
#4942 [22:21] <kiz> oookeey
#4943 [22:21] <mattym> Reckless_Radient, As i aksed earlier, can you give the an example of one, the IP
#4944 [22:21] <Josaa> Is anyone here experienced with shader troubleshooting? I'm not sure if this is the right place to be looking, but it is a place to start
#4945 [22:21] <Reckless_Radient> play.vortexpvp.com
#4946 [22:21] <mattym> Josaa, Sorry we dont deal with mods or addons here
#4947 [22:21] <Josaa> Alright, I figured as much
#4948 [22:21] <Josaa> Thanks anyways though
#4949 [22:22] <mattym> Reckless_Radient, That server isnt working
#4950 [22:22] <Reckless_Radient> ok and it was earlier
#4951 [22:22] * Josaa [Josaa@notlogged] has quit. (Client Quit)
#4952 [22:23] <mattym> Reckless_Radient, Please make sure that the servers you are trying arent offline
#4953 [22:24] <kiz> i installed it but nothing changed yet, maybe i have to restart my pc?
#4954 [22:24] <mattym> kiz, yes
#4955 [22:24] <kiz> ok, in case it works and i won't come back, thank you very much :)
#4956 [22:25] <willa> mattym thank you
#4957 [22:25] * willa [willa@notlogged] has quit. (Quit: Web client closed)
#4958 [22:26] <Rikairchy> Linux vs Windows for a MC MP server
#4959 [22:26] <Rikairchy> gogogo
#4960 [22:26] <mattym> Linuz
#4961 [22:27] <mattym> er
#4962 [22:27] * techno156 [techno156@notlogged] has joined #minecrafthelp
#4963 [22:27] <mattym> Linux
#4964 [22:27] <GreyVulpine> Lindows
#4965 [22:27] <mattym> \o/
#4966 [22:27] <Rikairchy> eh
#4967 [22:27] <Rikairchy> well I've got a 4GB Linux server
#4968 [22:27] <Rikairchy> and a 12GB Windows server...
#4969 [22:27] <mattym> For remote access and controll, Linux is a lot easier
#4970 [22:27] <Rikairchy> I know
#4971 [22:27] <Rikairchy> but idc about that
#4972 [22:28] * kiz [kiz@notlogged] has quit. (Ping timeout: 204 seconds)
#4973 [22:28] <mattym> Having run two (One windows other Linux), and neither having been at my home, I had to remote in a lot and the Linux was better for what i needed
#4974 [22:28] <Rikairchy> I mean performance-wise
#4975 [22:28] <GreyVulpine> Linux.
#4976 [22:28] <Rikairchy> I remote in all the time anyways
#4977 [22:29] <mattym> the Linux was also a bit easier for scripting the backups
#4978 [22:29] <Rikairchy> so the 4GB Linux server will outperform the 12GB Windows server?
#4979 [22:29] <Rikairchy> I'd have to kill a 4GB Windows server to summon a 4GB Linux server
#4980 [22:29] <mattym> Rikairchy, Install Linux on the 12Gb...
#4981 [22:29] <Rikairchy> I need that Windows server
#4982 [22:29] <Rikairchy> it does other things
#4983 [22:29] <mattym> ah
#4984 [22:29] <Rikairchy> thingily things
#4985 [22:30] <mattym> If its doing other things, the linux would be better for dedicated MC
#4986 [22:30] <Rikairchy> neither would be a dedicated MC
#4987 [22:30] <Rikairchy> okay
#4988 [22:30] <Rikairchy> I've got a 32GB dedi server with a /30
#4989 [22:30] <Rikairchy> I've got two 12GB Windows servers I run
#4990 [22:31] <Rikairchy> one of which is dedicated to Space Engineers and a couple other games
#4991 [22:31] <Rikairchy> which is not ran by me, I just provide the hosting
#4992 [22:31] * orthoplex64 [orthoplex64@notlogged] has quit. (Ping timeout: 198 seconds)
#4993 [22:31] <Rikairchy> I have a 12GB Windows server
#4994 [22:31] <Rikairchy> it's an DC/DNS/LDS/IIS/FSS server
#4995 [22:32] <Rikairchy> using all of 2GB of RAM
#4996 [22:32] <Rikairchy> so I've got 10 to play with, 6 if I wanna cut it close
#4997 [22:32] <Rikairchy> er, play it safe rather
#4998 [22:32] <mattym> Rikairchy, It all sorta depends on how many people you plan to have on the MC server at once, and what exactly you plan to do with it (mods and such)
#4999 [22:32] <Rikairchy> and I have a 4GB AD/DNS
#5000 [22:32] <Rikairchy> maybe not really that many people, and possibly only a few mods
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#5002 [22:33] * Guest82123 is now known as Liam
#5003 [22:33] <Rikairchy> kinda drifted away from servers after 1.7.8
#5004 [22:33] <Rikairchy> the whole DMCA bukkit whatnot
#5005 [22:34] <mattym> the second one i was running had maybe 6 people at any give moment but a bunch of mods, and it "got by" limited to 2Gb
#5006 [22:34] <Rikairchy> this would probably have 6GB
#5007 [22:34] <Rikairchy> the Linux one would probably be limited to 2GB
#5008 [22:34] <Rikairchy> I know, I know. I always say Linux is better for servers
#5009 [22:34] <mattym> Rikairchy, Should be plenty to play with if its only a few people
#5010 [22:34] <Rikairchy> but for this case, it has to be Windows
#5011 [22:34] <Rikairchy> otherwise, I'd have no Active Directory.
#5012 [22:34] <Rikairchy> Plus, networking is a pita
#5013 [22:35] * Michae1 [Michae1@notlogged] has joined #minecrafthelp
#5014 [22:35] <Rikairchy> because I have point-to-point WAN links
#5015 [22:35] <Rikairchy> four hosts with a /30
#5016 [22:36] <mattym> I guess the only other issue is, what kind of drive would the active map be stored on?
#5017 [22:36] <Michae1> Won't let me start up minecraft because of pixel format http://paste.ubuntu.com/12036923/
#5018 [22:36] <Rikairchy> SATA III
#5019 [22:36] <mattym> Rikairchy, HDD or SSD?
#5020 [22:36] <mattym> Michae1, One moment
#5021 [22:37] <Michae1> OK
#5022 [22:37] <Rikairchy> HDD
#5023 [22:37] <Rikairchy> Michae1, do you know how to access Windows Update and install updates?
#5024 [22:37] <Michae1> Yeah
#5025 [22:37] <Rikairchy> please do so.
#5026 [22:38] <Rikairchy> This will allow Windows to install the driver needed for your graphics card.
#5027 [22:38] <Michae1> Ok
#5028 [22:38] <mattym> Michae1, Make sure to have it search for updates, then install all that it finds
#5029 [22:38] * maria [maria@notlogged] has joined #minecrafthelp
#5030 [22:39] <Michae1> Actually where do I just got Windows 10
#5031 [22:39] <Michae1> I found it nevermind
#5032 [22:39] <mattym> Michae1, Hit the Windows button on the start bar, then go to Settings, then Update and Security
#5033 [22:40] <Michae1> So after the update will I be fine?
#5034 [22:40] <mattym> Michae1, It should work
#5035 [22:40] <Michae1> Ok I'll come back if I have any problems after thankyou!
#5036 [22:41] <mattym> Michae1, Currently Intel is only putting the drivers for your hardware out through Windows Update, so if they dont work, you may need to downgrade to you old windows
#5037 [22:41] <Michae1> OK
#5038 [22:42] * SmileyyyFaceee [SmileyyyFaceee@notlogged] has joined #minecrafthelp
#5039 [22:43] <SmileyyyFaceee> I'm having trouble configuring the conf.json file in drtshock's HCFactions. I save my changes, upload it into my FTP, and restart the server, but the changes always revert back to defaults.
#5040 [22:44] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
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#5042 [22:46] * eli is now known as Guest75436
#5043 [22:47] <Rikairchy> ??> SmileyyyFaceee mods
#5044 [22:47] <Absol> SmileyyyFaceee: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#5045 [22:47] <Absol> SmileyyyFaceee: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#5046 [22:48] * Guest75436 [Guest75436@notlogged] has quit. (Client Quit)
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#5048 [22:52] * Pkabu [Pkabu@notlogged] has quit. (Quit: Web client closed)
#5049 [22:55] * Crystal|AFK is now known as CrystalMare
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#5054 [23:05] * Erusun [Erusun@notlogged] has joined #minecrafthelp
#5055 [23:05] <Relusion_DX> someone wanna help me ;-;
#5056 [23:05] <mattym> Relusion_DX, Please explain your problem
#5057 [23:06] <Relusion_DX> its a player problem
#5058 [23:06] <mattym> Relusion_DX, How so?
#5059 [23:07] <Relusion_DX> its about a player who is breaking common human decency and is using foul language while no server admins are avaliable
#5060 [23:07] * charlie_hk [charlie_hk@notlogged] has joined #minecrafthelp
#5061 [23:07] <mattym> Relusion_DX, We cant do anything about whats happening on a server
#5062 [23:12] * Rollsy [Rollsy@notlogged] has joined #minecrafthelp
#5063 [23:12] <Rollsy> My graphics card drivers are out of date and i need help
#5064 [23:12] <mattym> Rollsy, Do you have the link to your dxdiag report? If so please post it in the chat.
#5065 [23:13] <Rollsy> http://paste.ubuntu.com/12037120/
#5066 [23:13] <Rollsy> Thank you Matt
#5067 [23:13] <mattym> Rollsy, Sorry, but we do not provide support for Windows XP
#5068 [23:14] <Rollsy> UUUGH
#5069 [23:14] <Rollsy> Can you suggest what i can do to fix my graphics card driver?
#5070 [23:15] <mattym> Rollsy, Find out he model and try to see if the manufacturer has drivers available for it
#5071 [23:15] * IanDragonSword [IanDragonSword@notlogged] has joined #minecrafthelp
#5072 [23:16] <Rollsy> Sorry, but how exactly do i do that? I know the model
#5073 [23:16] <IanDragonSword> I've read through the entire page of minecraft and windows ten issues, and have attempted all methods of updating my drivers, the game however, still has the same error message
#5074 [23:16] <mattym> Rollsy, Then go to the support site for the manufacturere and see if they have drivers for your version of Windows
#5075 [23:16] <mattym> IanDragonSword, Do you have the link to your dxdiag report? If so please post it in the chat.
#5076 [23:17] <Rollsy> Ill try that Matt, thanks for your help so far
#5077 [23:18] <IanDragonSword> I was unsure on how to link it, but here it is
#5078 [23:18] <IanDragonSword> ---- Minecraft Crash Report ---- // Ouch. That hurt :( Time: 8/8/15 11:14 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindo
#5079 [23:18] <mattym> ??> IanDragonSword win/dxdiag
#5080 [23:18] <Absol> IanDragonSword: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5081 [23:18] <mattym> IanDragonSword, Check the instructiosn in the link from Absol
#5082 [23:19] <mattym> IanDragonSword, Please run a dxdiag and copy the info from it to the website that is in the intructions
#5083 [23:19] <mattym> IanDragonSword, Then get me the link to it
#5084 [23:23] <IanDragonSword> I apologize for the delay, the link is http://paste.ubuntu.com/12037158/
#5085 [23:23] <mattym> IanDragonSword, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#5086 [23:24] <IanDragonSword> Thank you for the help.
#5087 [23:25] * SCor [SCor@notlogged] has joined #minecrafthelp
#5088 [23:25] <SCor> Hello?
#5089 [23:25] <SCor> I need help!
#5090 [23:25] <Bugboy1028> WITH?
#5091 [23:25] <SCor> Couldn't download https://libraries.minecraft.net/com/google/code/gson/gson/2.2.4/gson-2.2.4.jar for job 'Version & Libraries'
#5092 [23:25] * Pkabu [Pkabu@notlogged] has joined #minecrafthelp
#5093 [23:25] <Bugboy1028> ...
#5094 [23:26] <Bugboy1028> ??> SCor launcher/log
#5095 [23:26] <Absol> SCor: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#5096 [23:26] <Absol> SCor: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#5097 [23:26] * jennicx336 [jennicx336@notlogged] has joined #minecrafthelp
#5098 [23:26] * techno156 [techno156@notlogged] has quit. (Ping timeout: 202 seconds)
#5099 [23:27] * nate_ [nate_@notlogged] has joined #minecrafthelp
#5100 [23:27] <jennicx336> i have a question for who ever is able to help me answer it
#5101 [23:27] <Bugboy1028> ??> jennicx336 ask
#5102 [23:27] <Absol> jennicx336: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#5103 [23:27] <Absol> jennicx336: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#5104 [23:28] <nate_> i purchesed minecraft and every thing was fine then a couple months later my minecraft says play demo please help
#5105 [23:28] <Bugboy1028> nate_, your minecraft username?
#5106 [23:28] <nate_> ya
#5107 [23:29] <nate_> my minecraft user name is snakeyes0525
#5108 [23:29] <SCor> Bugboy i did it
#5109 [23:29] <Pkabu> Hello All Again ... so I made a home server earlier today, but it keeps disconnecting on us. ?? Any Ideas ??
#5110 [23:30] <jennicx336> im having some trouble logging into my account i tried to change my password but nothing is working and im pretty sure im locked out of my account and im not sure how to get back in
#5111 [23:30] <nate_> my minecraft says play demo please help
#5112 [23:30] <Pkabu> not sure what info is needed for my question
#5113 [23:31] * nate_ [nate_@notlogged] has quit. (Client Quit)
#5114 [23:31] * nate_ [nate_@notlogged] has joined #minecrafthelp
#5115 [23:32] <nate_> my minecraft says play demo please help
#5116 [23:32] <jennicx336> hello?
#5117 [23:32] <jennicx336> im having some trouble logging into my account i tried to change my password but nothing is working and im pretty sure im locked out of my account and im not sure how to get back in
#5118 [23:33] <nate_> same
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#5120 [23:33] <Bugboy1028> Scott, link
#5121 [23:33] <Bugboy1028> nate_, hold on
#5122 [23:34] <Bugboy1028> jennicx336, minecraft username ( in game one )
#5123 [23:34] <Bugboy1028> SCor, link*
#5124 [23:34] <Bugboy1028> sorry Scott
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#5127 [23:36] <jennicx336> jennayy3 thats my in game username
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