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#6 [00:26] <BrutalSamix> Hello, I'm having problems launching my Game, whenever I click "Start" It closes the launcher but doesn't launch my game.
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#8 [00:27] <BrutalSamix> Anyone..?
#9 [00:27] <Fer_> Hi, so I'm trying to play minecraft on my computer but I'm unable to do it. I get a message telling me to update my graphics drivers
#10 [00:27] <Fer_> yes sorry
#11 [00:27] <Fer_> I recently updated to windows 10 and that may be the problem
#12 [00:28] <BrutalSamix> the Beta?
#13 [00:28] <Fer_> Nope, the PC version
#14 [00:28] <BrutalSamix> Do you know my problem?
#15 [00:29] <Fer_> What problem?
#16 [00:29] <BrutalSamix> I'm having problems launching my Game, whenever I click "Start" It closes the launcher but doesn't launch my game
#17 [00:29] <Fer_> It tells you you have to update your drivers?
#18 [00:29] <BrutalSamix> No
#19 [00:29] <BrutalSamix> it just closes my launcher and Minecraft doesn't start up
#20 [00:30] <Fer_> Maybe you have to uninstall and install it again
#21 [00:30] <BrutalSamix> Might as well
#22 [00:30] <Fer_> I was looking for help here too, I don't know much lol
#23 [00:30] <BrutalSamix> Yeah i don't know where the helpers are...
#24 [00:30] <Fer_> y.y
#25 [00:31] <BrutalSamix> I hope they get on soon
#26 [00:31] <Fer_> Yeah.. well at least there doesn
#27 [00:31] <Fer_> doesn
#28 [00:31] <Fer_> seem to be that many people in need
#29 [00:32] <BrutalSamix> Do you think the problem was Optifine?
#30 [00:32] <BrutalSamix> You should know what that is
#31 [00:33] <Fer_> well a friend just mentioned it a while ago
#32 [00:34] <Fer_> It's supposed to make you able to play multiplayer right/?
#33 [00:34] * MrPiikay [MrPiikay@notlogged] has joined #minecrafthelp
#34 [00:34] <BrutalSamix> No it improves your FPS
#35 [00:34] <MrPiikay> Hello
#36 [00:34] <Fer_> Oh I had no idea
#37 [00:34] <Fer_> Hi!
#38 [00:34] <BrutalSamix> since I'm using Window's 8.1 laptop i need that
#39 [00:34] <MrPiikay> I have a question
#40 [00:35] <Fer_> Maybe something that didn't quite download right
#41 [00:35] <Fer_> Sure, we aren't official helpers but we can help you if we can
#42 [00:35] <MrPiikay> i've tried resetting my password on my mojang account now if i try to sign into minecraft it won't let my type in the password i just set
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#44 [00:36] <Fer_> You get an error message? Or does it not let you click on the password thingy?
#45 [00:36] <BrutalSamix> Are you sure you used your username as your e-mail?
#46 [00:36] <MrPiikay> i type in the password and it says "wrong password"
#47 [00:37] <MrPiikay> i've reset the password
#48 [00:37] <MrPiikay> now when i try to log in using that password it does not let me enter
#49 [00:37] <BrutalSamix> Try making it simple and if it works try making it your own pw
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#51 [00:37] <MrPiikay> okay
#52 [00:38] <MrPiikay> i will try that right now
#53 [00:38] <MrPiikay> it's very agrivating
#54 [00:38] <MrPiikay> but let me try
#55 [00:39] <BrutalSamix> Okay, I uninstalled MC but its still not working...
#56 [00:39] <BrutalSamix> I have no clue whats causing the problem
#57 [00:40] <BrutalSamix> This is very frustrating
#58 [00:40] <Fer_> And not anything popping up right?
#59 [00:40] <BrutalSamix> Nothing
#60 [00:40] <MrPiikay> i reset it to a very simple pw and it still won't let me sign into my mojang/minecraft account
#61 [00:40] <MrPiikay> darn
#62 [00:41] <BrutalSamix> Are you sure you're using the same exact email
#63 [00:41] <BrutalSamix> no error on spelling
#64 [00:41] <MrPiikay> yes
#65 [00:41] <Bugboy1028> ??> MrPiikay login/throttle
#66 [00:41] <Absol> MrPiikay: Your login is being throttled, which will prevent you from logging in.
#67 [00:41] <Absol> MrPiikay: You will have to wait 3 hours without logging in for it to reset.
#68 [00:41] <MrPiikay> oh god
#69 [00:41] <MrPiikay> thank you :(
#70 [00:42] <Bugboy1028> ...
#71 [00:42] <BrutalSamix> Oh yay
#72 [00:42] <MrPiikay> looks like it's time for me to go to bed good night and thank you for your help
#73 [00:42] <BrutalSamix> I have to copy and paste my thing again
#74 [00:42] <Bugboy1028> Dont you dont
#75 [00:42] <Bugboy1028> No you dont
#76 [00:43] <Bugboy1028> ??> BrutalSamix tools/hjt
#77 [00:43] <Absol> BrutalSamix: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#78 [00:43] <Absol> BrutalSamix: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#79 [00:43] <Fer_> It worked brutal?
#80 [00:43] <BrutalSamix> Let me try the downlaod
#81 [00:43] <Bugboy1028> ??> Fer_ win/dxdiag
#82 [00:43] <Absol> Fer_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#83 [00:44] <Fer_> yup
#84 [00:44] <Fer_> http://paste.ubuntu.com/12037391/
#85 [00:44] <BrutalSamix> Want me to do a System Scan?
#86 [00:45] <Bugboy1028> Please follow the directions that is given to you
#87 [00:45] <Bugboy1028> "hoose "I accept", then "Do a scan and save a log file""
#88 [00:45] <BrutalSamix> okay
#89 [00:45] <Bugboy1028> Fer_, how old is your computer?
#90 [00:46] <Fer_> older than 5 years
#91 [00:47] <BrutalSamix> How can I tell i can trust this, I have been hacked before...Sorry Im paranoid
#92 [00:49] <Bugboy1028> BrutalSamix, Mojang & Microsoft both is watching us
#93 [00:49] <Bugboy1028> Plus, this is volunteer-based so there is one or two leader leading us.
#94 [00:49] <BrutalSamix> Okay thank you
#95 [00:49] <Bugboy1028> And they both have power to kick or ban
#96 [00:49] <Bugboy1028> We takes security seriously
#97 [00:50] <BrutalSamix> Okay, I have pasted it
#98 [00:50] <Bugboy1028> May we have link here
#99 [00:51] <Bugboy1028> Fer_, I'm sorry but your graphics card is too old for Windows 10
#100 [00:51] <BrutalSamix> um...
#101 [00:51] <BrutalSamix> Links..? I have multiple.
#102 [00:51] <Fer_> So there's nothing I can do to be able to play minecraft anymore?
#103 [00:52] <BrutalSamix> Wait the link to what
#104 [00:52] <Bugboy1028> BrutalSamix, link to your paste
#105 [00:52] <BrutalSamix> Oh okay
#106 [00:52] <Bugboy1028> Fer_, you can try downgrading Windows OS
#107 [00:52] <BrutalSamix> http://paste.ubuntu.com/
#108 [00:52] <Bugboy1028> It's one with Numbers and letters
#109 [00:54] <Fer_> Okay, thank you very much for your time!
#110 [00:54] <Fer_> Good luck brutal!
#111 [00:54] <Fer_> Have a good night guys
#112 [00:55] <BrutalSamix> Okay now its telling me ''This field is required.''
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#115 [00:57] <eli1759> when i try to lode minecraft it says Pixel format not accelerated it tell me i have to update my drive so i did but my drive says it up to date and i still cant play
#116 [00:58] <BrutalSamix> Oh my, I have found the problem, I had a file which couldnt launch anything cause it was a mod file for another game...
#117 [00:58] <Bugboy1028> ??> eli1759 win/dxdiag
#118 [00:58] <eli1759> http://paste.ubuntu.com/12036939/
#119 [00:58] <Absol> eli1759: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#120 [00:58] <Bugboy1028> ??> BrutalSamix paste
#121 [00:58] <Absol> BrutalSamix: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#122 [00:59] <Bugboy1028> eli1759, I'm sorry but your graphics card are too old for Windows 10
#123 [00:59] <BrutalSamix> I fixed the problem, thank you, I may use the program for later uses.
#124 [01:00] <Bugboy1028> ...
#125 [01:00] <Bugboy1028> ok
#126 [01:00] <BrutalSamix> Apologies
#127 [01:00] <eli1759> oh so is there anything i can do to play mc ?
#128 [01:01] <BrutalSamix> One more question, My laptop is 2 years old and will it be able to play MC in windows 10?
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#131 [01:05] <Panda_Bandit_> Anyone on?
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#133 [01:08] <Panda_Bandit_> I need some help with name changes, my buddy changed his name to "Dinked" about a month ago. After that he changed it to "shafou". I really wanted the name "Dinked" and it has been over 37 days but minecraft still won't let me change it.
#134 [01:09] <Panda_Bandit_> I looked up his name on several name checker websites and they say the name is available
#135 [01:09] <Panda_Bandit_> but anytime I try to get it, it says it's taken
#136 [01:09] <Panda_Bandit_> Anyone know what the problem is?
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#147 [01:41] <POPs> Hi, could I get halep on Minecraft Win 10 Edition here?
#148 [01:41] <POPs> help*
#149 [01:41] <mattym> POPs, What the problem?
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#159 [02:01] <jay> hello
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#161 [02:01] <jay> hi
#162 [02:01] <mattym> Hello jay
#163 [02:02] <jay> wats up
#164 [02:02] <mattym> jay, Was there something you needed help with?
#165 [02:02] <jay> no
#166 [02:03] <mattym> jay, Then i think your in the wrong channel
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#170 [02:07] <Arcaius> hey
#171 [02:07] <mattym> Hello Arcaius
#172 [02:07] <Arcaius> i typed in my code for the new windows 10 minecraft but i think i may have done something wrong, now when i try and download it its asking me to pay :/
#173 [02:08] <Arcaius> anyone got any ideas?
#174 [02:09] * POPs [POPs@notlogged] has joined #minecrafthelp
#175 [02:09] <mattym> Arcaius, you need to log into your mojang account, and hit the redeem button
#176 [02:09] <mattym> Arcaius, Then on the Windows Store make sure you are logged into the account/email you redeemed it to
#177 [02:09] <POPs> Could I get help on Win 10 Edition of MC?
#178 [02:09] <mattym> POPs, Whats the problem?
#179 [02:10] <Arcaius> I've done that and it took me to the windows store, i cliked the £7.99 as the video said and logged in with the same email, now when i click on it it asks me to put my pass in again which i do, but then takes me to a card screen to pay for it
#180 [02:10] <POPs> hah, sry, I have a bad internet connection today
#181 [02:10] <POPs> Win 10 gamertag kinda messed up everything, as soon as i logged in the first time to MC it asked that i log in to my gamertag (which i didnt have). So it created one for me, but now I have a new name in game, and it wants me to buy the game, even though i have the java version.
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#183 [02:11] <mattym> POPs, Well the name on Windows 10 edition will be whatever you set up, wont be the same as the regular PC version
#184 [02:11] <mattym> POPs, In the Windows Store, make sure that you are logged into the email/account that you redeemed it to
#185 [02:12] <POPs> the problem is that it wants me to pay for it, even though ive redeemed it
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#187 [02:12] <mattym> POPs, Like i said, check to make sure you are logged into the Store on the correct account
#188 [02:12] <POPs> I only have the one account
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#190 [02:13] <POPs> and the oje xbox made for me (gamertag)
#191 [02:13] <POPs> one*
#192 [02:13] <mattym> POPs, Are you sure you are still logged into the store?
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#195 [02:13] <POPs> with the account i redeemed it to, yes
#196 [02:13] <Joyisnotonfire> I don't remember the email linked to the account JarJarElric1234. Neither can I remember the password, but I cannot change it unless I know the email, though.
#197 [02:14] <mattym> Joyisnotonfire, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#198 [02:14] <Joyisnotonfire> thank you
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#201 [02:16] <Uptoolate> My crafting menus are gone. Now it just shows 9 empty boxes for the ingredients side and an empty box for the item. (Xbox360 version)
#202 [02:16] <mattym> Uptoolate, Seems like you changed the setting to the classic crafting menu
#203 [02:16] <mattym> Uptoolate, In the game options find that and unselect it
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#206 [02:17] <Uptoolate> Ok thanks
#207 [02:18] <POPs> why do you even need to assign a xbox account to this thing, i mean the game would've been fine with just my microsoft account...
#208 [02:19] <mattym> POPs, The Minecraft Windows 10 Edition, its run on the Xbox Live For Windows system, so you need a gamertag
#209 [02:19] <POPs> theses people are making it too complicated when it doesnt have to be
#210 [02:19] <POPs> ill see if i can fix it
#211 [02:19] <POPs> and tell you what i did when i do
#212 [02:20] <POPs> is there a way to sign my xbox gamertag out of the game?
#213 [02:21] <mattym> POPs, Not sure
#214 [02:21] <POPs> ok, thx
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#220 [02:31] <OriginalPandaOwl> i don't know what to do
#221 [02:32] * k5m7k87 [k5m7k87@notlogged] has quit. (Ping timeout: 204 seconds)
#222 [02:32] <Bugboy1028> ??> OriginalPandaOwl ask
#223 [02:32] <Absol> OriginalPandaOwl: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#224 [02:32] <Absol> OriginalPandaOwl: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#228 [02:34] <OriginalPandaOwl> so i have copied the text from dxiag(?). what now?
#229 [02:35] <mattym> OriginalPandaOwl, Do you have the link to it on paste.ubuntu.com?
#230 [02:35] <OriginalPandaOwl> http://paste.ubuntu.com/12037796/
#231 [02:35] <OriginalPandaOwl> yes that one ^
#232 [02:35] <mattym> OriginalPandaOwl, Download and Install the file on this page http://www.nvidia.com/Download/driverResults.aspx/87789/en-us
#233 [02:36] <OriginalPandaOwl> okay thanks :) then what?
#234 [02:38] <mattym> OriginalPandaOwl, After it installs, it may ask you to restart the computer, even if it doesnt ask, do so. Then try Minecraft again
#235 [02:43] <OriginalPandaOwl> okay, thank you so much :D
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#246 [03:07] <Whitefang454> hello
#247 [03:08] <Whitefang454> um i need assistance whith changing my email and i forgot my security questions
#248 [03:08] <GreyVulpine> Whitefang454 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#255 [03:19] <elitestrider> hello for some reason i cant logon to any of my accounts
#256 [03:22] * jakub [jakub@notlogged] has quit. (Ping timeout: 204 seconds)
#257 [03:24] <elitestrider> hello for some reason i cant logon to any of my accounts
#258 [03:25] <Bugboy1028> no repeat
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#264 [03:34] <Carlozzito> :l
#265 [03:35] <Carlozzito> I've just got my code for minecraft w10 and then it says it has already been used.
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#277 [03:46] <Guest41299> ---- Minecraft Crash Report ---- // Shall we play a game? Time: 8/9/15 1:33 AM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGrou
#278 [03:47] <Guest41299> ---- Minecraft Crash Report ---- // Shall we play a game? Time: 8/9/15 1:33 AM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop
#279 [03:48] <Guest41299> so i get a crash when loading any world in minecraft can anyoune give me mor einformation on what might cause this?
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#287 [04:01] <IMGETTINGFRUSTRAED> why the hel* did mojang delete my account!
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#295 [04:10] <Marcelin2609> Bonjour, j'ai rencontré un problème concernant le démarrage de Minecraft et j'aimerai être aidé . J'ai récemment installé Windows 10. Depuis, Minecraft ne se lance pas. J'ai crée un dossier DxDiag et je l'ai collé sur l’adresse URL suivante : http://paste.ubuntu.com/12038172/
#296 [04:14] <Marcelin2609> Je viens de redémarrer Minecraft et apparemment, le fait de créer le dossier GxDiag a résolu le problème =)
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#303 [04:22] <Fr3dD> http://paste.ubuntu.com/12038241/
#304 [04:22] * link111222 [link111222@notlogged] has joined #minecrafthelp
#305 [04:22] <GreyVulpine> Fr3dD - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#306 [04:23] <Rebel_Geek> http://paste.ubuntu.com/12038216/
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#312 [04:26] <Strugo_> it not enterd to minecraft after i update to widows 10
#313 [04:26] <mcpcfanc> Strugo_, Hmm? What do you mean?
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#316 [04:28] <Rebel_Geek> This is the first time I am downloading Minecraft and I try to launch it and it keeps crashing this system is updated but it still crashes
#317 [04:29] * DudPT [DudPT@notlogged] has joined #minecrafthelp
#318 [04:29] <DudPT> i need help
#319 [04:29] <Rebel_Geek> http://paste.ubuntu.com/12038216/
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#323 [04:32] <Rebel_Geek> I need assistance
#324 [04:32] <mcpcfanc> DudPT, don't just say "I need help". Be specific
#325 [04:32] <Galaxy_2Alex> Rebel_Geek, One moment.
#326 [04:32] * tommyap [tommyap@notlogged] has joined #minecrafthelp
#327 [04:33] <Galaxy_2Alex> Rebel_Geek, Download and Install this driver: https://downloadcenter.intel.com/download/24973
#328 [04:34] <mcpcfanc> Galaxy_2Alex, will an AMD Radeon M7 260 GPU deliver good results?
#329 [04:34] <tommyap> Hi, my minecraft account login wouldn't work so I reset my password using my email... When I went in to login with the new password it says it is incorrect??? On everything... Majoring websites, Minecraft.net, minecraft and technic :/
#330 [04:35] <tommyap> Mojang websites** ^
#331 [04:35] <Galaxy_2Alex> ??> tommyap login/throttle
#332 [04:35] <Absol> tommyap: Your login is being throttled, which will prevent you from logging in.
#333 [04:35] <Absol> tommyap: You will have to wait 3 hours without logging in for it to reset.
#334 [04:35] <Galaxy_2Alex> tommyap, Wait three hours, and try again with your correct login data.
#335 [04:35] * link111222 [link111222@notlogged] has quit. (Ping timeout: 204 seconds)
#336 [04:35] <tommyap> throttle?
#337 [04:35] <Galaxy_2Alex> tommyap, Ignore messages starting with ??>, and follow the instructions from Absol starting with your username.
#338 [04:36] <tommyap> Okay, thank you :) Why is it 'throttling' and what is it though?
#339 [04:36] <Galaxy_2Alex> tommyap, throttle means you have tried too many times with the wrong login data and, to prevent someone trying to break into your account, you can't login, even if you type in the correct login data
#340 [04:36] <mcpcfanc> Galaxy_2Alex, will the GPU (AMD Radeon R7 M260) deliver a nice game speed?
#341 [04:37] <Galaxy_2Alex> mcpcfanc, Oh, 260 or M260? There is a difference.
#342 [04:37] <mcpcfanc> Galaxy_2Alex, M260
#343 [04:37] <tommyap> Oh... Okay, makes sense, can I access anything though? Like can I play Minecraft in the next three hours or do I have to wait?
#344 [04:38] <Rebel_Geek> THANK YOU, Galaxy_2Alex
#345 [04:38] <Galaxy_2Alex> tommyap, You'll have to wait.
#346 [04:38] <Galaxy_2Alex> Rebel_Geek, No problem, have a nice day ^^
#347 [04:38] <tommyap> Okay, thank you Galaxy_2Alex :)
#348 [04:38] <tommyap> Okay, thank you Galaxy_2Alex :)
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#351 [04:38] <Galaxy_2Alex> mcpcfanc, Lemme check
#352 [04:39] <mcpcfanc> Galaxy_2Alex, alright
#353 [04:39] * krizz_ponce [krizz_ponce@notlogged] has quit. (Client Quit)
#354 [04:39] <Galaxy_2Alex> mcpcfanc, What are you planning to use it for?
#355 [04:39] <mcpcfanc> Galaxy_2Alex, playing Minecraft
#356 [04:40] <Galaxy_2Alex> mcpcfanc, How much is the laptop?
#357 [04:41] <mcpcfanc> 898 Australian Dollars
#358 [04:41] <Galaxy_2Alex> mcpcfanc, which one is it?
#359 [04:41] <mcpcfanc> Galaxy_2Alex, Toshiba Satellite L50-B
#360 [04:42] <Galaxy_2Alex> mcpcfanc, 16C, or 1TD?
#361 [04:42] <Galaxy_2Alex> or 182
#362 [04:42] <Galaxy_2Alex> to make it easier: which processor does it come with?
#363 [04:43] <mcpcfanc> Galaxy_2Alex, I don't know, that's all the model info I can see
#364 [04:43] * link111222 [link111222@notlogged] has joined #minecrafthelp
#365 [04:43] <mcpcfanc> Galaxy_2Alex, Intel core i5 5200u at 2.20ghz
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#370 [04:48] <mcpcfanc>
#371 [04:48] * krizz_ponce_ [krizz_ponce_@notlogged] has joined #minecrafthelp
#372 [04:49] <mcpcfanc> Umm
#373 [04:49] <mcpcfanc>
#374 [04:49] <Galaxy_2Alex> Please don't do that. And yes, I'm still looking for a better alternative for you.
#375 [04:50] <mcpcfanc> Galaxy_2Alex, sorry, just the store closing in like 5 mins
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#377 [04:50] <Galaxy_2Alex> mcpcfanc, I'd stay away from AMD graphics cards.
#378 [04:51] <mcpcfanc> Galaxy_2Alex, unreliable?
#379 [04:51] <Galaxy_2Alex> not just that, their life span is a bit short in general. And they don't handle OpenGL very well.
#380 [04:52] <mcpcfanc> Galaxy_2Alex, thanks for the advice, see you later!
#381 [04:52] <Galaxy_2Alex> bye!
#382 [04:52] <Galaxy_2Alex> bye!
#383 [04:52] * mcpcfanc [mcpcfanc@notlogged] has left #minecrafthelp
#384 [04:52] <Galaxy_2Alex> bye!
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#389 [04:57] <link111222> Can smoebodey help me? minecraft don`t work on my laptop: http://paste.ubuntu.com/12038213/
#390 [04:57] <Galaxy_2Alex> link111222, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot assist with that. If it is a laptop, you will need a new system.
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#398 [05:05] <Waffle_Ninja> I just downloaded windows 10 and my minecraft won't play. It says (when i load it up) Something about out of date graphic drivers. This link may help http://paste.ubuntu.com/12038400/
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#401 [05:09] <Waffle_Ninja> Can someone help me!
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#406 [05:24] <Galaxy_2Alex> Waffle_Ninja, Excuse me for not answering earlier. One moment please.
#407 [05:24] <Galaxy_2Alex> Waffle_Ninja, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot assist with that. If it is a laptop, you will need a new system.
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#412 [05:40] <anonimous943> Pixel Format Not Accelerated
#413 [05:44] * ImShortyx [ImShortyx@notlogged] has joined #minecrafthelp
#414 [05:45] <Galaxy_2Alex> anonimous943, Do you have a link to your DxDiag? If so, please give us the link to your DxDiag.
#415 [05:45] <ImShortyx> hello my minecraft always aborts if I go to a server wants or in the singleplayer
#416 [05:45] <Galaxy_2Alex> ??> ImShortyx launcher/game-output
#417 [05:45] * _Iron_Maid_ [_Iron_Maid_@notlogged] has joined #minecrafthelp
#418 [05:45] <Absol> ImShortyx: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#419 [05:45] <Absol> ImShortyx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#420 [05:46] <_Iron_Maid_> only got this: http://paste.ubuntu.com/12038586/
#421 [05:46] <Galaxy_2Alex> _Iron_Maid_, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot assist with that. If it is a laptop, you will need a new system.
#422 [05:46] <ImShortyx> hello my minecraft always aborts if I go to a server wants or in the singleplayer
#423 [05:47] <Galaxy_2Alex> ImShortyx, Follow the instructions Absol gave you.
#424 [05:47] * Lars [Lars@notlogged] has joined #minecrafthelp
#425 [05:47] <Lars> Hello?
#426 [05:47] <Galaxy_2Alex> _Iron_Maid_, Also, on Windows 7, you will only be able to play up to Minecraft Version 1.7.2.
#427 [05:47] <Galaxy_2Alex> Lars, Hello.
#428 [05:48] <Lars> I have a problem: I got the minecraft windows 10 free giftcode, but i used the account on the microsoft account of my father :/
#429 [05:48] <Lars> and i logged my out
#430 [05:48] <_Iron_Maid_> okay, thanks for your help anyway...is there no way to fix it?
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#433 [05:48] <Galaxy_2Alex> Lars, I told you how to fix it: Downgrade or buy a new system.
#434 [05:49] <Galaxy_2Alex> Lars, Whoops, sorry, ignore that
#435 [05:49] <ImShortyx> the launcher is normal because I 've just downloaded and play I 'm purely just as soon as I 'm on a server breaks it off!
#436 [05:49] <Galaxy_2Alex> _Iron_Maid_, I told you how to fix it: Downgrade or buy a new system.
#437 [05:49] <Galaxy_2Alex> ImShortyx, I need the crash log, please follow Absol's instructions, otherwise I will not be able to assist you.
#438 [05:49] <_Iron_Maid_> okay, thanks
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#440 [05:50] <Galaxy_2Alex> Lars, I don't know whether it's possible to reverse that, buy you can try to contact Mojang with your transaction ID and the Redeem code.
#441 [05:50] <Galaxy_2Alex> ??> Lars account/trans-id
#442 [05:50] <Absol> Lars: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#443 [05:50] <Galaxy_2Alex> ??> Lars account/send-email
#444 [05:50] <Absol> Lars: If you used PaySafeCard, your transaction ID is the card number.
#445 [05:50] <Absol> Lars: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#446 [05:50] * Shadowknight2005 [Shadowknight2005@notlogged] has joined #minecrafthelp
#447 [05:50] <ImShortyx> I can send you the Protocol
#448 [05:50] * _Iron_Maid_ [_Iron_Maid_@notlogged] has quit. (Quit: Web client closed)
#449 [05:51] <Galaxy_2Alex> ImShortyx, You are supposed to send me a link to a paste containing the log.
#450 [05:52] * Shadowknight2005 [Shadowknight2005@notlogged] has quit. (Client Quit)
#451 [05:52] <ImShortyx> I do not know how to do that you might have Skype
#452 [05:52] <Galaxy_2Alex> ImShortyx, I do not assist over Skype.
#453 [05:52] <Galaxy_2Alex> ImShortyx, Here are the instructions again:
#454 [05:52] <Galaxy_2Alex> ??> ImShortyx launcher/game-output
#455 [05:52] <Absol> ImShortyx: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#456 [05:52] <Absol> ImShortyx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#457 [05:52] <Lars> I didn't got a email after i got the gift code
#458 [05:52] <Galaxy_2Alex> ImShortyx, If you don't know how to follow them, I can't help you, sorry.
#459 [05:53] <Galaxy_2Alex> Lars, Do you still have the gift code?
#460 [05:53] <Lars> yes, i can see it in the account info
#461 [05:54] <Galaxy_2Alex> Lars, Oh, yes, the redeem code is still there, I was talking about the transaction ID.
#462 [05:54] <Lars> No i only have the redeem code, date and a product (That is Minecraft Windows 10 Beta)
#463 [05:55] <Lars> Redeem code means gift code
#464 [05:55] <Galaxy_2Alex> Lars, Yes, okay, but in order to contact Mojang, you also need your transaction ID.
#465 [05:55] <Galaxy_2Alex> ??> Lars account/trans-id
#466 [05:55] <Absol> Lars: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#467 [05:55] <Absol> Lars: If you used PaySafeCard, your transaction ID is the card number.
#468 [05:56] <ImShortyx> Galaxy_24lex ?
#469 [05:56] <Lars> I did not received a email
#470 [05:56] * Cvolton||AFK is now known as Cvolton
#471 [05:56] <Galaxy_2Alex> ImShortyx, Yes?
#472 [05:56] <ImShortyx> here is the link :http://paste.ubuntu.com/12038586/
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#474 [05:57] <Galaxy_2Alex> ImShortyx, That is not your Link.
#475 [05:57] <Galaxy_2Alex> ImShortyx, You copied it from someone else.
#476 [05:57] <Lars> But i did also not payed - it was free
#477 [05:57] <Galaxy_2Alex> Lars, I'm talking about the PC Edition transaction ID
#478 [05:58] <Galaxy_2Alex> Lars, You need it as proof that you are the owner of the account.
#479 [05:58] <ImShortyx> Should I send in here ?
#480 [05:58] <Galaxy_2Alex> ImShortyx, The link to the paste containing your own game output log.
#481 [05:58] <Lars> Aww my father bought it. Then i changed the email. Is it possible to resend this id, to my new email? :/
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#484 [05:59] <Galaxy_2Alex> Lars, What payment method did he use to buy the game, and when did he buy it for you?
#485 [06:00] <ImShortyx> I can tell you because protocol post here but one side is not there
#486 [06:00] <Lars> Yes he buyed it for me, with a creditcard (I think mastercard)
#487 [06:00] <Galaxy_2Alex> Lars, Do you know when?
#488 [06:01] * ImShortyx [ImShortyx@notlogged] has quit. (Quit: Web client closed)
#489 [06:01] <Lars> Yes, it stands there. 15 March, 2013
#490 [06:01] * Shadowknight2005 [Shadowknight2005@notlogged] has joined #minecrafthelp
#491 [06:03] <Galaxy_2Alex> Lars, "You'll need to contact Mojang support, providing the name of the cardholder, the date of purchase, expiration date, card type, and last four digits of the card used for the purchase."
#492 [06:03] <Galaxy_2Alex> oh wait
#493 [06:03] <Galaxy_2Alex> Lars, No, sorry, I misread thaz
#494 [06:03] <Galaxy_2Alex> that
#495 [06:03] <Galaxy_2Alex> ??> Lars account/trans-id/skrill
#496 [06:03] <Absol> Lars: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#497 [06:03] <Absol> Lars: If you need to recover your transaction ID from this service, you will need to contact Skrill: https://help.skrill.com/en/SpeakToSkrill
#498 [06:04] <Galaxy_2Alex> Lars, "When contacting them, use the email from your purchase, include Minecraft in your subject line, and ask for the Merchant Transaction ID."
#499 [06:05] <Lars> So i have now to send a email to mojang, in which i ask to the Transaction ID?
#500 [06:05] <Galaxy_2Alex> Lars, Yes.
#501 [06:05] <Galaxy_2Alex> Lars, Oh wait no.
#502 [06:05] <Galaxy_2Alex> Lars, You need to contact Skrill first, sorry.
#503 [06:05] <Galaxy_2Alex> Lars, Absol gave you the info.
#504 [06:05] <Lars> Skrill? What is that?
#505 [06:06] <Galaxy_2Alex> Lars, Sorry about the confusion.
#506 [06:06] <Galaxy_2Alex> Lars, Absol's messages are also part of my instructions if they start with your Username.
#507 [06:06] <Lars> Ahh i understand
#508 [06:07] <Lars> And how can i get something from skrill? Do i have to create a account?
#509 [06:08] <Galaxy_2Alex> Lars, You can just click "I do not have a Skrill account yet", and you can send one without creating one (or it creates one, I'm not sure)
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#511 [06:09] <Lars> And what have to stand in the message?
#512 [06:09] <Galaxy_2Alex> Lars, "When contacting them, use the email from your purchase, include Minecraft in your subject line, and ask for the Merchant Transaction ID."
#513 [06:09] <Lars> ahh ok i will do that
#514 [06:10] <MissMM> hello , i cannot start minecraft
#515 [06:10] <Galaxy_2Alex> MissMM, Does it crash?
#516 [06:11] <MissMM> it sats i need to update my grafic driver
#517 [06:11] <MissMM> this is my dxdiag http://paste.ubuntu.com/12038671/
#518 [06:11] <Galaxy_2Alex> MissMM, One moment.
#519 [06:12] * Meldin123 [Meldin123@notlogged] has joined #minecrafthelp
#520 [06:12] <Galaxy_2Alex> MissMM, Your system does not support Windows 8, you will have to manually downgrade to Windows 7, which will only allow you to play up to Minecraft Version 1.7.2, so you are most likely better off buying a new system if you want to play Minecraft.
#521 [06:13] <MissMM> but if i install windows 7 i can play?
#522 [06:14] <Galaxy_2Alex> MissMM, Yes, but only up to Minecraft version 1.7.2.
#523 [06:14] <MissMM> will the installer automatic bring me there?
#524 [06:14] <Galaxy_2Alex> MissMM, With Windows or Minecraft?
#525 [06:14] <MissMM> the minecraft installer
#526 [06:15] <Galaxy_2Alex> MissMM, You can easily change the version:
#527 [06:15] <Galaxy_2Alex> ??> MissMM launcher/change-version
#528 [06:15] <Absol> MissMM: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#529 [06:16] <MissMM> ok thnx for the info i will install windows 7 now
#530 [06:16] <Lars> And then i have to get the Transaction ID from Skrill?
#531 [06:16] <Galaxy_2Alex> Lars, That's the first step.
#532 [06:16] <Galaxy_2Alex> Lars, Then you contact Mojang with it and ask if it's possible to move over the Windows 10 code to another account.
#533 [06:17] <Lars> Ahh ok. That should work. Thank you <3
#534 [06:17] <Galaxy_2Alex> Lars, No problem, have a nice day
#535 [06:17] <Lars> you too. Bye :)
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#545 [06:24] <jeanmoreirait> hi guys
#546 [06:24] <Galaxy_2Alex> jeanmoreirait, Hello
#547 [06:24] <jeanmoreirait> help in error java time out anyone?! =/
#548 [06:25] <Galaxy_2Alex> jeanmoreirait, When does it happen and what is the exact error message?
#549 [06:25] <jeanmoreirait> wait...
#550 [06:26] <ENTEO> hello i have a problem to install minecraft when i push play the computer write me a message very long minecraft crash report can u help me please
#551 [06:26] <jeanmoreirait> java.net.connectexception connection timed out no further information
#552 [06:26] <Galaxy_2Alex> ??> ENTEO launcher/crash-log
#553 [06:26] <Absol> ENTEO: We need to see your crash log, which appears after a crash.
#554 [06:26] <Absol> ENTEO: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#555 [06:26] <Galaxy_2Alex> jeanmoreirait, I assume that happens when you try to connect to a server?
#556 [06:27] <CobraVenomGT> I have the same problem
#557 [06:27] <Galaxy_2Alex> CobraVenomGT, What problem?
#558 [06:27] <CobraVenomGT> Where my lancher crashes
#559 [06:28] <Galaxy_2Alex> ??> CobraVenomGT launcher/game-output
#560 [06:28] <Absol> CobraVenomGT: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#561 [06:28] <Absol> CobraVenomGT: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#562 [06:28] <jeanmoreirait> yes
#563 [06:28] <Galaxy_2Alex> jeanmoreirait, Does it also happen on mctest.ae97.net?
#564 [06:28] <CobraVenomGT> Here is the link
#565 [06:28] <CobraVenomGT> http://paste.ubuntu.com/12038743/
#566 [06:28] <ENTEO> i can copy this text with right click
#567 [06:28] <ENTEO> ------------------
#568 [06:29] <Galaxy_2Alex> ENTEO, No.
#569 [06:29] <jeanmoreirait> no mam
#570 [06:29] <Galaxy_2Alex> ??> ENTEO paste
#571 [06:29] <Absol> ENTEO: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#572 [06:29] <jeanmoreirait> just in my lan
#573 [06:29] * Schutzzeit [Schutzzeit@notlogged] has joined #minecrafthelp
#574 [06:29] <jeanmoreirait> is my falt?
#575 [06:29] <Galaxy_2Alex> jeanmoreirait, So it only happens on a server you host yourself?
#576 [06:30] * Schutzzeit [Schutzzeit@notlogged] has quit. (Client Quit)
#577 [06:30] <CobraVenomGT> Does the link work?
#578 [06:30] <jeanmoreirait> yes; only in my servers
#579 [06:30] <Galaxy_2Alex> CobraVenomGT, Yes.
#580 [06:30] <CobraVenomGT> ok
#581 [06:30] <Galaxy_2Alex> ??> CobraVenomGT win/update
#582 [06:30] <Absol> CobraVenomGT: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#583 [06:30] <jeanmoreirait> in my netw
#584 [06:30] <Galaxy_2Alex> jeanmoreirait, In your server.properties, do you have anything in the "server-ip=" line?
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#586 [06:31] * jeanmoreirait_ [jeanmoreirait_@notlogged] has joined #minecrafthelp
#587 [06:32] <jeanmoreirait_> sorry EDGE win 10 crush
#588 [06:32] <Galaxy_2Alex> jeanmoreirait_, In your server.properties, do you have anything in the "server-ip=" line?
#589 [06:32] <ENTEO> i think that i success
#590 [06:32] <Galaxy_2Alex> ENTEO, Please give us the link to the paste.
#591 [06:32] <ENTEO> i copy all the crash in the ubuntu
#592 [06:33] <jeanmoreirait_> yeah my ip
#593 [06:33] <Galaxy_2Alex> jeanmoreirait_, Remove it, and try it again.
#594 [06:33] <Galaxy_2Alex> jeanmoreirait_, It's supposed to be empty.
#595 [06:33] <jeanmoreirait_> ok
#596 [06:34] * jeanmoreirait [jeanmoreirait@notlogged] has quit. (Ping timeout: 204 seconds)
#597 [06:35] <jeanmoreirait_> WOW i dont belive hsushsuhs
#598 [06:35] <jeanmoreirait_> work´s
#599 [06:35] <jeanmoreirait_> \o/
#600 [06:35] <jeanmoreirait_> thaks guys
#601 [06:35] <jeanmoreirait_> n
#602 [06:35] <jeanmoreirait_> =)
#603 [06:35] <CobraVenomGT> Yay!
#604 [06:35] <Galaxy_2Alex> jeanmoreirait_, No problem, have a nice day
#605 [06:35] <CobraVenomGT> Thanks dudes!
#606 [06:35] <ENTEO> where to find this link
#607 [06:36] <ENTEO> \galaxy?
#608 [06:36] <jeanmoreirait_> thanks bro
#609 [06:36] <Galaxy_2Alex> ENTEO, On the top.
#610 [06:36] * jeanmoreirait_ [jeanmoreirait_@notlogged] has quit. (Client Quit)
#611 [06:36] <Galaxy_2Alex> ENTEO, The URL
#612 [06:36] <CobraVenomGT> What do you do if your ddosed?
#613 [06:36] <Galaxy_2Alex> CobraVenomGT, We can't help you with that, sorry.
#614 [06:37] <CobraVenomGT> :(
#615 [06:38] <ENTEO> http://paste.ubuntu.com/12038828/
#616 [06:38] * xXbyStegiXx [xXbyStegiXx@notlogged] has quit. (Ping timeout: 204 seconds)
#617 [06:38] <Galaxy_2Alex> ENTEO, One moment
#618 [06:38] <Galaxy_2Alex> ??> ENTEO win/dxdiag
#619 [06:38] <Absol> ENTEO: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#621 [06:40] * DiaLP [DiaLP@notlogged] has joined #minecrafthelp
#622 [06:41] <TagRailion> I dont know my security questions and I have no clue what my email password is. Please help
#623 [06:41] <Galaxy_2Alex> TagRailion, Contact Mojang with your transaction ID
#624 [06:42] <Galaxy_2Alex> ??> TagRailion account/trans-id
#625 [06:42] <Absol> TagRailion: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#626 [06:42] <Absol> TagRailion: If you used PaySafeCard, your transaction ID is the card number.
#627 [06:42] <Galaxy_2Alex> ??> TagRailion account/send-email
#628 [06:42] <Absol> TagRailion: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#629 [06:43] <ENTEO> i follow this instruction but now i dont knw what to do
#630 [06:43] * HettyFeather [HettyFeather@notlogged] has joined #minecrafthelp
#631 [06:43] <ENTEO> i copy the text in ubuntu and send the link
#632 [06:43] <Galaxy_2Alex> ENTEO, After you followed them, please give us the link to your DxDiag.
#633 [06:44] * HettyFeather [HettyFeather@notlogged] has quit. (Client Quit)
#634 [06:44] <ENTEO> http://paste.ubuntu.com/12038828/
#635 [06:44] * HettyFeather [HettyFeather@notlogged] has joined #minecrafthelp
#636 [06:44] <TagRailion> Is there a Mojang Support Phone Line?
#637 [06:44] <Galaxy_2Alex> TagRailion, No.
#638 [06:44] <Galaxy_2Alex> ENTEO, The link to your DxDiag please.
#639 [06:45] <Galaxy_2Alex> ENTEO, The one you just created with the new instructions.
#640 [06:45] <ENTEO> http://paste.ubuntu.com/12038828/ this is not the limk?
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#642 [06:45] <Galaxy_2Alex> ??> ENTEO win/dxdiag
#643 [06:45] <Absol> ENTEO: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#644 [06:45] <Galaxy_2Alex> ENTEO, Follow these instructions: ^
#645 [06:45] <DiaLP> bei mir wird minecraft launcher zwar angezeigt aber sobald ich play drücke crasht minecraft
#646 [06:45] <Galaxy_2Alex> ??> DiaLP lang/de
#647 [06:45] <Absol> DiaLP: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#648 [06:46] * ali [ali@notlogged] has joined #minecrafthelp
#649 [06:46] <HettyFeather> Hi my minecraft wont load and i followed the instructions sent me here
#650 [06:46] <Galaxy_2Alex> HettyFeather, Do you have a link to share?
#651 [06:46] * bZx [bZx@notlogged] has joined #minecrafthelp
#652 [06:46] <HettyFeather> http://paste.ubuntu.com/12038842/
#653 [06:46] * DiaLP [DiaLP@notlogged] has quit. (Quit: Web client closed)
#654 [06:47] <HettyFeather> I have sent the link
#655 [06:47] <Galaxy_2Alex> HettyFeather, That is not the full DxDiag, please follow the instructions again, and copy the full text file this time.
#656 [06:47] * mate [mate@notlogged] has joined #minecrafthelp
#657 [06:47] <Galaxy_2Alex> ??> HettyFeather win/dxdiag
#658 [06:47] <Absol> HettyFeather: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#659 [06:47] * mate [mate@notlogged] has quit. (Client Quit)
#660 [06:50] * Elite_PVP_399_ [Elite_PVP_399_@notlogged] has joined #minecrafthelp
#661 [06:51] * DiaLP [DiaLP@notlogged] has joined #minecrafthelp
#662 [06:51] <ENTEO> http://paste.ubuntu.com/12038871/
#663 [06:51] <DiaLP> my minecraft crasht when i start it
#664 [06:51] <HettyFeather> Here got the link aging hope this is right http://paste.ubuntu.com/12038876/
#665 [06:52] <Galaxy_2Alex> ??> DiaLP launcher/crash-lg
#666 [06:52] <Galaxy_2Alex> ??> DiaLP launcher/crash-log
#667 [06:52] <Absol> DiaLP: We need to see your crash log, which appears after a crash.
#668 [06:52] <Galaxy_2Alex> ENTEO, One moment
#669 [06:52] <Absol> DiaLP: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#670 [06:52] <Galaxy_2Alex> HettyFeather, One moment
#671 [06:52] <Galaxy_2Alex> ENTEO, Download and Install this driver: https://downloadcenter.intel.com/download/18232
#672 [06:52] <HettyFeather> e
#673 [06:52] <HettyFeather> me
#674 [06:53] <DiaLP> who can i find this
#675 [06:53] <Galaxy_2Alex> ??> DiaLP launcher/crash-log
#676 [06:53] <Absol> DiaLP: We need to see your crash log, which appears after a crash.
#677 [06:53] <Elite_PVP_399_> My minecraft crashed and the url is http://paste.ubuntu.com/12038865/
#678 [06:53] <Absol> DiaLP: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#679 [06:53] <Galaxy_2Alex> Elite_PVP_399_, One moment
#680 [06:53] <Galaxy_2Alex> HettyFeather, Only messages starting with your Username are for you.
#681 [06:53] <Galaxy_2Alex> HettyFeather, I need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#682 [06:53] <DiaLP> i have only game out put
#683 [06:53] <Galaxy_2Alex> DiaLP, Copy that then please.
#684 [06:54] <DiaLP> ok
#685 [06:54] <DiaLP> there are not
#686 [06:54] <DiaLP> no text
#687 [06:55] <Galaxy_2Alex> DiaLP, Please copy it after the crash occured.
#688 [06:55] <Elite_PVP_399_> what do i do?
#689 [06:55] <HettyFeather> KOXO7EA#ABU
#690 [06:55] * ali [ali@notlogged] has quit. (Ping timeout: 204 seconds)
#691 [06:56] <Galaxy_2Alex> Elite_PVP_399_, Wait a second please.
#692 [06:56] <Elite_PVP_399_> ok
#693 [06:56] <DiaLP> there are no text
#694 [06:56] <HettyFeather> galaxy i sent it you
#695 [06:57] <Galaxy_2Alex> HettyFeather, One moment please.
#696 [06:57] <HettyFeather> okay
#697 [06:58] <Galaxy_2Alex> HettyFeather, In which country did you buy the laptop?
#698 [06:58] <HettyFeather> England
#699 [06:58] <Galaxy_2Alex> Elite_PVP_399_, Your PC looks very messed up, I suggest taking it to someone who knows about PCs.
#700 [06:59] * Qin_HouGe [Qin_HouGe@notlogged] has joined #minecrafthelp
#701 [07:00] <Elite_PVP_399_> what do you mean, it just said that i need to update my video carrd driver.
#702 [07:00] <Elite_PVP_399_> *card
#703 [07:00] <DiaLP> my minecraft crasht when i start it
#704 [07:00] <Galaxy_2Alex> Elite_PVP_399_, You don't seem to have a video card.
#705 [07:00] <Galaxy_2Alex> ??> DiaLP launcher/log
#706 [07:00] <Absol> DiaLP: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#707 [07:00] <Absol> DiaLP: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#708 [07:00] <DiaLP> i have 32bit
#709 [07:00] <Elite_PVP_399_> why cant i play minecraft and what do i have to do to play it?
#710 [07:01] <Galaxy_2Alex> Elite_PVP_399_, Did you build it yourself?
#711 [07:01] <cestislife> Galaxy_2Alex, VIA graphics.
#712 [07:01] <Elite_PVP_399_> no
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#714 [07:02] * Elite_PVP_399_ [Elite_PVP_399_@notlogged] has quit. (Quit: Web client closed)
#715 [07:02] <HettyFeather> Galaxy why does it matter what country my laptop come fro,
#716 [07:02] <Galaxy_2Alex> HettyFeather, HP is a bit strange with their drivers...
#717 [07:02] * GreyBot [GreyBot@notlogged] has joined #minecrafthelp
#718 [07:03] <HettyFeather> Okay
#719 [07:03] <Galaxy_2Alex> HettyFeather, Sorry to keep you waiting, I need another number though, something like "Pavillion dv7-6102ea"
#720 [07:03] <HettyFeather> is that in the same place the product number was
#721 [07:03] <DiaLP> this is my launcher log [14:02:09 INFO]: Minecraft Launcher 1.6.13 (through bootstrap 5) started on windows... [14:02:09 INFO]: Current time is Aug 9, 2015 2:02:09 PM [14:02:09 INFO]: System.getProperty('os.name') == 'Windows 8.1' [14:02:09 INFO]: System.getProperty('os.version') == '6.3' [14:02:09 INFO]: System.getProperty('os.arch') == 'x86' [14:02:09 INFO]: System.getProperty('java.version') == '1.8.0_51' [14:02:09 INFO]: System.getProp
#722 [07:03] <Galaxy_2Alex> ??> DiaLP paste
#723 [07:03] <Absol> DiaLP: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#724 [07:03] <Galaxy_2Alex> HettyFeather, It might be, I'm not sure.
#725 [07:04] <DiaLP> ???????
#726 [07:04] <Galaxy_2Alex> DiaLP, You did not follow the instructions...
#727 [07:04] <Galaxy_2Alex> DiaLP, Please actually read and follow the full instructions.
#728 [07:04] <Galaxy_2Alex> ??> DiaLP launcher/log
#729 [07:04] <Absol> DiaLP: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#730 [07:04] <Absol> DiaLP: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#731 [07:05] <HettyFeather> would it be the processors name
#732 [07:05] <Galaxy_2Alex> HettyFeather, You may have more luck finding it on the bottom of your laptop on a label.
#733 [07:05] <HettyFeather> okay one sec
#734 [07:06] * Qin_HouGe [Qin_HouGe@notlogged] has quit. (Quit: Web client closed)
#735 [07:06] <DiaLP> i have follow the hopper log
#736 [07:07] <Galaxy_2Alex> DiaLP, Do you have a link to your DxDiag?
#737 [07:07] <DiaLP> yes
#738 [07:07] <Galaxy_2Alex> DiaLP, Please give us the link to it.
#739 [07:07] <DiaLP> ok
#740 [07:07] <HettyFeather> cant see any thing like the example on the bottom there all letters and numers
#741 [07:07] <DiaLP> http://paste.ubuntu.com/12038821/
#742 [07:08] <DiaLP> this?
#743 [07:09] <HyperCamel> No, not that
#744 [07:09] <Galaxy_2Alex> DiaLP, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot assist with that. If it is a laptop, you will need a new system.
#745 [07:09] <HyperCamel> Nevermind, thought we were still looking for a log
#746 [07:09] <HyperCamel> srry
#747 [07:09] <DiaLP> ok
#748 [07:09] <DiaLP> thanks
#749 [07:09] <Galaxy_2Alex> HettyFeather, Hm... one moment
#750 [07:10] * cameron4981 [cameron4981@notlogged] has joined #minecrafthelp
#751 [07:10] <cameron4981> I redeemed my Windows 10 MC, but it says I have to pay...
#752 [07:10] <Galaxy_2Alex> cameron4981, You are using the wrong Microsoft Account on the Windows Store.
#753 [07:11] <cameron4981> Oh yh okay thnx.
#754 [07:11] <cameron4981> I feel dumb now loool
#755 [07:11] * cameron4981 [cameron4981@notlogged] has quit. (Client Quit)
#756 [07:11] <Galaxy_2Alex> HettyFeather, Alright, sorry for the waiting. Download and Install the Catalyst Software Suite: http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#757 [07:11] <HettyFeather> okay
#758 [07:11] * Glyku [Glyku@notlogged] has joined #minecrafthelp
#759 [07:13] <Glyku> The minecraft launcher isn't working and the help given is confusing
#760 [07:13] <Galaxy_2Alex> Glyku, What help are you refering to?
#761 [07:13] <Glyku> http://hopper.minecraft.net/help/pixel-format-not-accelerated/#win
#762 [07:14] <Galaxy_2Alex> ??> Glyku win/dxdiag
#763 [07:14] <Absol> Glyku: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#764 [07:14] <Glyku> i have done those steps
#765 [07:14] <Galaxy_2Alex> Glyku, Please give us the link to your DxDiag
#766 [07:15] <Glyku> as in the info?
#767 [07:15] <HyperCamel> As in the link
#768 [07:15] <Galaxy_2Alex> Glyku, The URL.
#769 [07:16] <Glyku> System Information ------------------ Time of this report: 8/9/2015, 13:09:04 Machine name: ADVENT-PC Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603) Language: English (Regional Setting: English) System Manufacturer: Advent System Model: PQD4003 BIOS: BIOS Date: 10/17/08 14:48:20 Ver: 08.00.14 Processor: AMD Phenom(tm) 9550 Quad-Core Pr
#770 [07:16] <HyperCamel> ??> Glyku paste
#771 [07:16] <Galaxy_2Alex> Glyku, No.
#772 [07:16] <Absol> Glyku: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#773 [07:16] <Galaxy_2Alex> Glyku, Please actually follow the instructions.
#774 [07:16] <Glyku> ok...
#775 [07:17] <Glyku> http://paste.ubuntu.com/12038962/
#776 [07:17] * aron [aron@notlogged] has joined #minecrafthelp
#777 [07:17] <aron> hi
#778 [07:17] <Galaxy_2Alex> aron, Hello
#779 [07:17] <Galaxy_2Alex> Glyku, One moment
#780 [07:17] <Glyku> ok
#781 [07:17] <aron> i am hacked
#782 [07:17] <aron> what can i do
#783 [07:17] <Galaxy_2Alex> ??> aron account/hacked
#784 [07:18] <Absol> aron: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#785 [07:18] <Absol> aron: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#786 [07:18] <HyperCamel> Glyku: Download the driver here https://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#787 [07:18] <Glyku> funny part is i was in that...
#788 [07:18] <Glyku> about to download it a while ago
#789 [07:19] <aron> but my email is also hacked
#790 [07:19] <Galaxy_2Alex> aron, What payment method did you use to buy Minecraft?
#791 [07:20] <Galaxy_2Alex> Glyku, Well, do it now.
#792 [07:20] <Glyku> i did
#793 [07:20] <Glyku> 5secs left
#794 [07:21] <HettyFeather> Hi still watting for it to donlowad
#795 [07:22] * cameron4981 [cameron4981@notlogged] has joined #minecrafthelp
#796 [07:22] <cameron4981> I redeemed my Windows 10 MC code, but it says I have to pay for it.
#797 [07:22] <Glyku> do i install or uninstall in the menu
#798 [07:22] <HyperCamel> cameron4981: You are probably still logged into the wrong accont
#799 [07:22] <Galaxy_2Alex> cameron4981, You are still using the wrong Microsoft Account.
#800 [07:22] <Galaxy_2Alex> Glyku, Install.
#801 [07:23] <Glyku> express or custom?
#802 [07:23] <Galaxy_2Alex> Glyku, Express
#803 [07:23] <Glyku> thank you
#804 [07:23] <cameron4981> No
#805 [07:23] <cameron4981> I checked if I was and I wasnn't.
#806 [07:23] <cameron4981> I just thought I was
#807 [07:24] <Galaxy_2Alex> cameron4981, Then you most likely accidently redeemed it to the wrong account.
#808 [07:24] <cameron4981> I didn't
#809 [07:24] <aron> i used debit card
#810 [07:25] <Galaxy_2Alex> aron, When did you buy Minecraft?
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#812 [07:25] <HyperCamel> Well, cameron4981, do you have a better solution? Maybe you should listen, Galaxy_2Alex knows what he is talking about
#813 [07:25] <cameron4981> Well, I didn't :/
#814 [07:26] <Galaxy_2Alex> cameron4981, If it would be the right account, it would show up.
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#816 [07:26] <Galaxy_2Alex> cameron4981, Sorry, that's pretty much all we can say.
#817 [07:26] <cameron4981> Well, I just looked at mojang.com and it shows the e-mail I am logged into on the Windows Store.
#818 [07:27] <Galaxy_2Alex> cameron4981, It might be a Microsoft mess-up then, contact their billing support.
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#820 [07:27] <WiniTheGamer> eu queria saber porque meu Minecraft ainda aparece "crash report" se eu já fiz tudo que pediram
#821 [07:27] <aron> i bought it on march2014
#822 [07:27] <Galaxy_2Alex> ??> WiniTheGamer lang/pt
#823 [07:27] <Absol> WiniTheGamer: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#824 [07:27] <Galaxy_2Alex> ??> aron account/trans-id/braintree
#825 [07:28] <Absol> aron: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#826 [07:28] <Absol> aron: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
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#828 [07:29] <WiniTheGamer> I was wondering, because my Minecraft still appears "crash report" if I have done everything I have asked
#829 [07:29] <Ray> a
#830 [07:29] * Ray is now known as Guest70169
#831 [07:30] <Galaxy_2Alex> ??> WiniTheGamer launcher/crash-log
#832 [07:30] <Absol> WiniTheGamer: We need to see your crash log, which appears after a crash.
#833 [07:30] <Absol> WiniTheGamer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#834 [07:30] <Galaxy_2Alex> Guest70169, Hello.
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#836 [07:31] <WiniTheGamer> http://paste.ubuntu.com/12038924/
#837 [07:31] <Guest70169> I Go To Multiplayer And I Choose The Server And Out This"java.lang.NullPointerException"
#838 [07:31] <HyperCamel> WiniTheGamer: That is a DxDiag
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#840 [07:31] <Galaxy_2Alex> Guest70169, Does it also happen on this server?: mctest.ae97.net
#841 [07:32] <Galaxy_2Alex> HyperCamel, It saves us a step.
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#843 [07:32] <Guest70169> Fuck You All
#844 [07:32] * AuBot kicked Guest70169 from #minecrafthelp (Reason: uest70169 :Please keep it civil.)
#845 [07:32] <Galaxy_2Alex> o.o
#846 [07:32] <Galaxy_2Alex> ??> WiniTheGamer win/update
#847 [07:32] <com002> HELP: I have windows 10 i launch minecraft and the game crash : http://paste.ubuntu.com/12039053/
#848 [07:32] <HyperCamel> 0.o
#849 [07:32] <Absol> WiniTheGamer: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#850 [07:32] <Galaxy_2Alex> com002, One moment
#851 [07:33] <com002> thx
#852 [07:33] <Glyku> THank You So Much For Your Brilliant Help!!
#853 [07:34] <Galaxy_2Alex> com002, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/87789/en-us
#854 [07:34] <com002> okay, i try it :)
#855 [07:34] <com002> thank you !
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#859 [07:38] <DoctorPigHustler> I anybody here to help me with a windows ten issue?
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#861 [07:38] <Galaxy_2Alex> DoctorPigHustler, What issue?
#862 [07:39] <DoctorPigHustler> Well, I can not play Minecraft, it keeps on saying Error update Graphic Driver, so I scan for updates using the intel scanner and it said that I do not need to
#863 [07:41] * lucas_eumesmo [lucas_eumesmo@notlogged] has joined #minecrafthelp
#864 [07:41] <Galaxy_2Alex> DoctorPigHustler, Do you have a link to your DxDiag?
#865 [07:41] <DoctorPigHustler> I shall give it to you
#866 [07:42] <aron> but i have contacted mojang they do not reply me
#867 [07:42] <Galaxy_2Alex> DoctorPigHustler, Yes.
#868 [07:43] <DoctorPigHustler> ------------------
#869 [07:43] <Galaxy_2Alex> DoctorPigHustler, No, the link to it.
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#871 [07:45] <aron> plz help me
#872 [07:46] <Galaxy_2Alex> aron, They will reply, you will have to wait.
#873 [07:46] <Galaxy_2Alex> aron, There is nothing we can do.
#874 [07:46] <DoctorPigHustler> http://paste.ubuntu.com/12039116/
#875 [07:46] <DoctorPigHustler> Sorry I took so long!
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#877 [07:46] <Galaxy_2Alex> Contex, One moment.
#878 [07:46] <Galaxy_2Alex> eh
#879 [07:46] <Galaxy_2Alex> DoctorPigHustler, One moment.
#880 [07:46] <Galaxy_2Alex> DoctorPigHustler, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot assist with that. If it is a laptop, you will need a new system.
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#882 [07:48] <DoctorPigHustler> And how do you get a new system? Thank you for your time. I have tried going onto recovery but I does not say go back to windows7/8.1
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#886 [07:48] <HettyFeather> hi galaxy i have nearly donlowad that thing what do i do next
#887 [07:48] <Galaxy_2Alex> DoctorPigHustler, You did a clean install I assume? Also, "get a new system" means buying a new system.
#888 [07:48] <Galaxy_2Alex> HettyFeather, Install it.
#889 [07:49] <DoctorPigHustler> I reserved a upgrade and as soon as I got the notaffication I installed it
#890 [07:49] <Galaxy_2Alex> DoctorPigHustler, Are you sure there is no option to go back?
#891 [07:50] <DoctorPigHustler> I tell you what happens
#892 [07:51] <DoctorPigHustler> The options are Reset this Pc and Advanced Setup
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#895 [07:52] <DoctorPigHustler> So yes No option saying to go back!
#896 [07:52] <Galaxy_2Alex> DoctorPigHustler, Sorry, looks like you will have to manually downgrade to Windows 7, since Windows 10 is not supported on your laptop at all. We cannot help you with manual downgrading though, sorry.
#897 [07:53] <DoctorPigHustler> Ok, Thank you for your time. Do you know a site what will tell me how to manually downgrade?
#898 [07:53] * orthoplex64 [orthoplex64@notlogged] has joined #minecrafthelp
#899 [07:53] <Galaxy_2Alex> DoctorPigHustler, htto://google.com
#900 [07:53] <Galaxy_2Alex> eh derp
#901 [07:53] <Galaxy_2Alex> DoctorPigHustler, http://google.com
#902 [07:54] <DoctorPigHustler> Funny! :) Thank you for your time!
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#904 [07:55] <HettyFeather> Galaxy do i follow instcructions on the sofwtare
#905 [07:56] <Galaxy_2Alex> HettyFeather, Yes.
#906 [07:56] <HettyFeather> Done that so what now
#907 [07:58] <HettyFeather> Galaxy what do i do now
#908 [08:00] * Smos [Smos@notlogged] has quit. (Quit: Web client closed)
#909 [08:00] <Galaxy_2Alex> HettyFeather, Restart your PC, and try again.
#910 [08:01] <Galaxy_2Alex> HettyFeather, Playing Minecraft that is.
#911 [08:01] <HettyFeather> okay thankyou if it does not work i will bw back :)
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#915 [08:11] <HettyFeather> HiEarlier someone called galaxy tried to fix my compuetr on the formroom i reasatrted it but it stil is not working please help
#916 [08:13] <HettyFeather> what should i do
#917 [08:14] * Sammyvsparks [Sammyvsparks@notlogged] has joined #minecrafthelp
#918 [08:14] <Sammyvsparks> Ello
#919 [08:14] <Andrio> HettyFeather, do you know what an APU is?
#920 [08:15] <Sammyvsparks> Andrio, I dont even know what a APU is xD
#921 [08:15] <Andrio> mm
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#930 [08:19] <HettyFeather> HI i talked to a guy called galaxy he gave me instructions then i restared but minecraft still does not work
#931 [08:19] <Sammyvsparks> HettyFeather, What is the problem spesifcally
#932 [08:20] <HettyFeather> when i press launch it seems like it is going to load then a meassge comes sayig it has crashed
#933 [08:20] <Sammyvsparks> the crash log please?
#934 [08:20] * blah123 [blah123@notlogged] has joined #minecrafthelp
#935 [08:21] <blah123> hi
#936 [08:21] <HettyFeather> do you want me to show you the meassge do you mean
#937 [08:21] <blah123> i have a problem with my account ..
#938 [08:21] <Sammyvsparks> Yes HettyFeather
#939 [08:22] <Sammyvsparks> blah123, what seems to be your problem spesifcally
#940 [08:22] <HettyFeather> i cant copy it
#941 [08:23] <Sammyvsparks> You need to use Launcher Log
#942 [08:23] <blah123> yesterday i couldnt log on to my mc account and when i made the account i just kept writing things for the questions and i dont how to get it back ;(
#943 [08:23] <Sammyvsparks> then put it on a paste site
#944 [08:23] <Sammyvsparks> blah123, How are you trying to sign in
#945 [08:23] <HettyFeather> http://paste.ubuntu.com/12038842/
#946 [08:23] <Sammyvsparks> Username:Password or Email:Password
#947 [08:23] <blah123> through website and luncher
#948 [08:24] <HettyFeather> is that right
#949 [08:24] <Sammyvsparks> HettyFeather, that is not what I need
#950 [08:24] <Sammyvsparks> It is the crash report, it comes from the Launcher Log in the Minecraft Launcher
#951 [08:24] <Sammyvsparks> ??> HettyFeather launcher/log
#952 [08:24] <Absol> HettyFeather: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#953 [08:24] <Absol> HettyFeather: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#954 [08:24] <HettyFeather> right the meassge is in the minecraft launch but i cant copy it
#955 [08:25] <Sammyvsparks> CTRL + A and CTRL + C
#956 [08:26] <Sammyvsparks> or Copy all text
#957 [08:26] <Sammyvsparks> as it says
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#960 [08:26] <HettyFeather> http://paste.ubuntu.com/12039322/
#961 [08:26] <HettyFeather> is that rght
#962 [08:27] <Sammyvsparks> Perfect
#963 [08:27] <HettyFeather> okay]
#964 [08:27] <Sammyvsparks> ??> HettyFeather win/dxdiag/hopper
#965 [08:27] <Absol> HettyFeather: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#966 [08:28] <Sammyvsparks> Please follow those and see if that works
#967 [08:28] * orthoplex64 [orthoplex64@notlogged] has quit. (Ping timeout: 189 seconds)
#968 [08:28] <HettyFeather> http://paste.ubuntu.com/12038842/
#969 [08:28] <Sammyvsparks> No
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#971 [08:28] <Sammyvsparks> I dont need your dxdiag
#972 [08:29] <Sammyvsparks> I need you to do as that page says
#973 [08:29] <HettyFeather> i did
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#975 [08:29] <Sammyvsparks> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#976 [08:29] <Sammyvsparks> sorry gave you wrong one
#977 [08:29] <Sammyvsparks> xD
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#981 [08:30] <elazar> i followed the instructons and they didnt work
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#984 [08:31] <kathrin> needhelp with graphic drivers
#985 [08:31] <kathrin> http://paste.ubuntu.com/12039336/
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#987 [08:31] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#988 [08:31] <Sammyvsparks> One moment katherin
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#990 [08:32] <jsztolyar> Using MAC OS X Yosemite, after my son made some inadvertent changes to minecraft, cannot lunch game. getting this message:
#991 [08:32] <HettyFeather> http://paste.ubuntu.com/12039360/ here is the link from the instructions
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#993 [08:33] * lilipe16 [lilipe16@notlogged] has quit. (Ping timeout: 204 seconds)
#994 [08:33] <HettyFeather> saam
#995 [08:34] <Sammyvsparks> HettyFeather, Please find out what driver you have and update it
#996 [08:34] <Sammyvsparks> My guess is intel
#997 [08:34] <Sammyvsparks> With the DXDIAG
#998 [08:34] <kathrin> can you help me?
#999 [08:34] <Sammyvsparks> kathrin, attempt > http://support.lenovo.com/us/en/downloads/ds030279
#1000 [08:34] <HettyFeather> i just the new windws ten update today
#1001 [08:34] <Sammyvsparks> I THINK thats it
#1002 [08:34] <Sammyvsparks> Hetty
#1003 [08:34] <Sammyvsparks> WIndows update
#1004 [08:34] <Sammyvsparks> see if it has intel drivers in it
#1005 [08:35] <jsztolyar> FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to un-lzma: java.io.FileNotFoundException:
#1006 [08:35] <Sammyvsparks> jsztolyar, what antivirus do you have?
#1007 [08:35] <HettyFeather> where do you find that
#1008 [08:35] <jsztolyar> anyone know what this is by chance?
#1009 [08:35] <jsztolyar> i don't have any
#1010 [08:35] <Sammyvsparks> You sure?
#1011 [08:35] <jsztolyar> bitdefender
#1012 [08:35] <Sammyvsparks> Remove it or disable it
#1013 [08:35] <Sammyvsparks> and try again
#1014 [08:35] <jsztolyar> but it doesn't have a firewall feature or anything
#1015 [08:35] <HettyFeather> sam where would i found that out
#1016 [08:36] <Sammyvsparks> HettyFeather, in the "Search the web or Windows" type Windows Update
#1017 [08:36] <Sammyvsparks> ??> jsztolyar av/bitdefender
#1018 [08:36] <Absol> jsztolyar: Don't use BitDefender. http://is.gd/1RJ0jT
#1019 [08:37] <jsztolyar> ok removing
#1020 [08:37] <HettyFeather> yes updating but this seemed to all happen beacuse of windows ten
#1021 [08:37] <jsztolyar> now
#1022 [08:37] <Sammyvsparks> HettyFeather, Check for Windows Updates
#1023 [08:37] <kathrin> doesnt work
#1024 [08:37] <Sammyvsparks> your graphic card drivers are not installed
#1025 [08:37] <HettyFeather> i have and it is upadating
#1026 [08:37] <Sammyvsparks> 1 moment kathrin, your DXDiag isnt in english so translation is hard
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#1028 [08:37] <Sammyvsparks> Hetty, when that is done, restart and test MC
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#1030 [08:37] <kathrin> hh sry
#1031 [08:37] <HettyFeather> okay thanks
#1032 [08:38] <kathrin> my fault
#1033 [08:39] <jsztolyar> Sammy, deleting files for bit defender now. may take a sec. any tips as to good virus scanner/adware,malware removal for MAC?
#1034 [08:40] <Sammyvsparks> For MAC, one moment
#1035 [08:40] <jsztolyar> my son tends to try and modify minecraft and in process likes to download adware from time to time
#1036 [08:40] <Sammyvsparks> jsztolyar > https://www.avast.com/en-us/free-mac-security
#1037 [08:40] <Sammyvsparks> Thats what the channel recommends
#1038 [08:41] <kathrin> have any idea sam?
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#1040 [08:41] <jsztolyar> awesome i will check it out
#1041 [08:41] <jsztolyar> TY
#1042 [08:41] <Sammyvsparks> kathrin, let me give your DXDiag to a more experienced staff for a look
#1043 [08:41] <Sammyvsparks> i cant seem to find it
#1044 [08:42] <kathrin> okay
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#1046 [08:42] <Sammyvsparks> Ok, i can find it now :P someone told me what laptop you have
#1047 [08:43] <kathrin> okay and now?
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#1050 [08:46] <Gwinny7> i got a problem
#1051 [08:46] <Sammyvsparks> kathrin > http://www.asus.com/support/Download/3/182/0/2/Z3KNfe885nkuPZdu/30/ does that look like your laptop
#1052 [08:46] <Sammyvsparks> just to make sure i got the right link
#1053 [08:46] <Sammyvsparks> Gwinny7, what seems to be your problem
#1054 [08:46] <kathrin> yes it is
#1055 [08:46] <Gwinny7> i can't find my minecraft folder
#1056 [08:47] <Sammyvsparks> kathrin: download the VGA driver
#1057 [08:47] <Sammyvsparks> Gwinny7 its %appdata%/.minecraft
#1058 [08:47] <Gwinny7> ik but I'm on a mac
#1059 [08:47] <Sammyvsparks> Oh
#1060 [08:47] <Sammyvsparks> Joy...
#1061 [08:47] <Sammyvsparks> I hate macs
#1062 [08:47] <GreyVulpine> Gwinny7 - Press your Command+shift+g keys to bring up the Go to Folder prompt. There, type in exactly: ~/Library/Application Support/minecraft and press enter.
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#1064 [08:48] <Sammyvsparks> ~/Library/Application Support/minecraft
#1065 [08:48] <Sammyvsparks> damn
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#1067 [08:48] <Sammyvsparks> Beat me to it by a few seconds :P
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#1069 [08:48] <Ethan> Hello, I'm trying to make a single player new world, but it's giving me the message Downloading Terrain and just statyig on that
#1070 [08:48] <Gwinny7> yay it worked!!!!
#1071 [08:49] <Sammyvsparks> Ethan, Does it give you any errors via Logs
#1072 [08:49] <Ethan> never mind, now I'm just falling through the air, no blocks
#1073 [08:49] <Sammyvsparks> The world is loading, give it a moment
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#1075 [08:49] <Sammyvsparks> kathrin, did that driver install properly?
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#1078 [08:50] <Ethan> it ussually doesn't taeke this long\
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#1081 [08:51] <Sammyvsparks> Ethan: if you have a large amount of programs open or your desktop/laptop has been running for a long time, It might take longer to generate/load
#1082 [08:52] * kyle [kyle@notlogged] has joined #minecrafthelp
#1083 [08:52] <kathrin> i cannot find where to download
#1084 [08:52] <Sammyvsparks> Kathrin, 1 moment
#1085 [08:52] <jsztolyar> sammy, should i wait for bit defender to delete completely b4 trying anything w/ minecraft?
#1086 [08:53] <Sammyvsparks> jsztolyar, uninstall and restart before trying
#1087 [08:53] <Sammyvsparks> kathrin > http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/VGA/Intel/VGA_Intel_HD_Graphics_Win7_64_Z815102653.zip
#1088 [08:53] <jsztolyar> ok
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#1091 [08:55] <kyle> Hi there, just purchased the game and downloaded the .msi launcher.. So far so good. But Launcher 1.6.19 opens with a blank screen.. I have java 1.8.0_51 installed. Already tried uninstalling and repairing the launcher but no joy..
#1092 [08:55] <Sammyvsparks> What OS and Antivirus are you on?
#1093 [08:56] * wolly [wolly@notlogged] has joined #minecrafthelp
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#1095 [08:57] <kyle> win8 mcafee
#1096 [08:57] <Sammyvsparks> https://launcher.mojang.com/download/Minecraft.exe
#1097 [08:57] <Sammyvsparks> try that
#1098 [08:58] * Purplemonkeey [Purplemonkeey@notlogged] has joined #minecrafthelp
#1099 [08:58] <kyle> Yep already tried downloading the exe file. installation also goes fine until the launcher opens and again i have the blank launcher screen.
#1100 [08:59] <kyle> I can try disabling antivirus and trying again.
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#1102 [09:00] <Sammyvsparks> kyle, try that, but you may need to remove it
#1103 [09:00] <Sammyvsparks> ??> kyle av/mcafee/uninstall
#1104 [09:00] <Absol> kyle: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1105 [09:00] <Sammyvsparks> ??> kyle av/avast
#1106 [09:00] <Absol> kyle: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1107 [09:00] <Sammyvsparks> Thats what the channel suggusts you use
#1108 [09:01] * Purplemonkeey [Purplemonkeey@notlogged] has quit. (Client Quit)
#1109 [09:01] <kyle> OK Sammy and Absol.... I'll let you know if succesful
#1110 [09:02] <Sammyvsparks> Absol is a bot lol
#1111 [09:02] <kyle> :)
#1112 [09:03] <Sammyvsparks> I wanna know who made absol xD
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#1114 [09:04] * Gabriel_Player [Gabriel_Player@notlogged] has joined #minecrafthelp
#1115 [09:05] * Hamza2705 [Hamza2705@notlogged] has joined #minecrafthelp
#1116 [09:05] <Hamza2705> hello again, its me, the guy who got his account stolen
#1117 [09:05] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1118 [09:05] <Hamza2705> i need help
#1119 [09:05] <Sammyvsparks> Hamaza2704, wha seems to be the issue
#1120 [09:05] <Gabriel_Player> como atualizo o driver de graficos do meu minicraft para que ele possa rodar
#1121 [09:05] * Gabriel_Player [Gabriel_Player@notlogged] has quit. (Client Quit)
#1122 [09:06] <Sammyvsparks> ??> Gabriel_Player lang/es
#1123 [09:06] <Absol> Gabriel_Player: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1124 [09:06] <Hamza2705> 2 days ago i got a link from u guys about a form i could fill out so i could retrieve my account back by using the bank card i purchased it with
#1125 [09:06] <Hamza2705> just need that link again
#1126 [09:06] <Sammyvsparks> oh 1 moment
#1127 [09:06] <Sammyvsparks> ??> Hamza2705 account/haced
#1128 [09:06] * MM [MM@notlogged] has quit. (Ping timeout: 204 seconds)
#1129 [09:06] <Sammyvsparks> ??> Hamza2705 account/hacked
#1130 [09:06] <Sammyvsparks> there u go
#1131 [09:06] <Absol> Hamza2705: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1132 [09:06] <Absol> Hamza2705: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1133 [09:07] <Hamza2705> ty, love u guys :)
#1134 [09:07] <Sammyvsparks> Your welcome :)
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#1137 [09:12] <Hamza2705> i have now send the email
#1138 [09:12] * Erusun_ [Erusun_@notlogged] has quit. (Ping timeout: 378 seconds)
#1139 [09:12] <Hamza2705> when will i recieve mail back?
#1140 [09:13] * AdrianLjung [AdrianLjung@notlogged] has joined #minecrafthelp
#1141 [09:13] <Sammyvsparks> 3-5 Buisness Days
#1142 [09:13] <Sammyvsparks> 2-5*
#1143 [09:13] * issamrachid [issamrachid@notlogged] has joined #minecrafthelp
#1144 [09:13] <Hamza2705> ok, ty angel :)
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#1154 [09:19] <drifter> game worked fine with win.7 crashs in win. 10 after about 5 mins. any throughs.
#1155 [09:20] <Sammyvsparks> ??> drifter launcher/log
#1156 [09:20] <Absol> drifter: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1157 [09:20] <Absol> drifter: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1158 [09:20] <Sammyvsparks> ??> drifter win/dxdiag
#1159 [09:20] <Absol> drifter: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1160 [09:20] <JokarLP> Hello. I have a server error on startup with RemoteToolKit
#1161 [09:20] * Ethan [Ethan@notlogged] has quit. (Ping timeout: 204 seconds)
#1162 [09:20] <Sammyvsparks> JokarLP, RemoteToolKit?
#1163 [09:21] <drifter> [09:21:04 INFO]: Minecraft Launcher 1.6.19 (through bootstrap 100) started on windows...
#1164 [09:21] <Sammyvsparks> drifter, put it in ubuntu paste thing
#1165 [09:21] <Sammyvsparks> http://paste.ubuntu.com/
#1166 [09:21] * yakine [yakine@notlogged] has quit. (Quit: Web client closed)
#1167 [09:21] <JokarLP> Yes. I start my modded server with the RemoteToolKit and after loading all plugins he give me a error
#1168 [09:21] * stev [stev@notlogged] has joined #minecrafthelp
#1169 [09:21] <JokarLP> should i post the Error?
#1170 [09:21] <Sammyvsparks> This channel does not support modded clients
#1171 [09:21] <stev> hey
#1172 [09:21] <Sammyvsparks> Error and the DXDiag JokarLP
#1173 [09:21] <stev> please help me
#1174 [09:22] <Sammyvsparks> stev, ask away
#1175 [09:22] <JokarLP> okay. but i think its not the mod
#1176 [09:22] <stev> crash report
#1177 [09:22] * An_Angry_Brit [An_Angry_Brit@notlogged] has joined #minecrafthelp
#1178 [09:22] <Sammyvsparks> JokarLP, if you wanna goto my #minecraftmodhelp channel i can help
#1179 [09:22] <JokarLP> what are the DXDiag?
#1180 [09:22] <Sammyvsparks> are you on windows?
#1181 [09:22] <JokarLP> yes
#1182 [09:22] <Sammyvsparks> ??> JokarLP win/dxdiag
#1183 [09:22] <Absol> JokarLP: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1184 [09:23] <Sammyvsparks> ^^ do that JokarLP
#1185 [09:23] <JokarLP> yes link are offline at me
#1186 [09:23] * Picoter [Picoter@notlogged] has joined #minecrafthelp
#1187 [09:23] <stev> hey?
#1188 [09:23] <Picoter> Hello
#1189 [09:23] <Sammyvsparks> stev, please give me the crash report url
#1190 [09:23] <Picoter> Is this here the Help chat?
#1191 [09:24] <Sammyvsparks> Yes, for no modded clients
#1192 [09:24] <stev> ok
#1193 [09:24] <Sammyvsparks> non*
#1194 [09:24] <Sammyvsparks> stev, upload the file somewhere and link it here
#1195 [09:24] <Sammyvsparks> Picotor, if you have a issue, ask away my friend
#1196 [09:25] <drifter> http://paste.ubuntu.com/12039662/
#1197 [09:25] <stev> http://paste.ubuntu.com/
#1198 [09:25] <Sammyvsparks> drifter, that is incomplete
#1199 [09:25] <stev> http://paste.ubuntu.com/12039684/
#1200 [09:26] <drifter> ok,ill try again
#1201 [09:26] <Sammyvsparks> stev
#1202 [09:26] <Sammyvsparks> ??> stev win/dxdiag
#1203 [09:26] <Absol> stev: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1204 [09:26] <stev> yes
#1205 [09:26] <stev> ok
#1206 [09:26] <Sammyvsparks> Please do as absol said
#1207 [09:26] <Picoter> OK. I have a Java problem . Because of this problem I can barely play Minecraft online server . Here I made ​​a video as the looks at me: https://www.youtube.com/watch?v=r-wWu5BgOME
#1208 [09:27] <Picoter> can you help me?
#1209 [09:27] <stev> http://paste.ubuntu.com/12039702/
#1210 [09:27] <drifter> thats all it shows?
#1211 [09:27] <Sammyvsparks> Picoter im watching it
#1212 [09:28] <stev> http://paste.ubuntu.com/12039702/
#1213 [09:28] <Picoter> ok
#1214 [09:29] <Sammyvsparks> stev
#1215 [09:29] <Sammyvsparks> what type of computer do you have
#1216 [09:29] <stev> desktop
#1217 [09:30] <Sammyvsparks> No, like ASUS, HP, Lenova
#1218 [09:30] <Sammyvsparks> The brand
#1219 [09:30] * Rito [Rito@notlogged] has joined #minecrafthelp
#1220 [09:30] * Adam_ [Adam_@notlogged] has joined #minecrafthelp
#1221 [09:30] <Adam_> hello
#1222 [09:30] <Rito> Hi
#1223 [09:30] <Sammyvsparks> Because yours doenst show the System Manufactuer
#1224 [09:30] <Picoter> Hello
#1225 [09:30] <Sammyvsparks> Hell Adam_
#1226 [09:32] <Picoter> Can you help me Sammyvsparks?
#1227 [09:32] <Sammyvsparks> Picoter, Let me help out the other few people then watch the rest of the video
#1228 [09:32] <Rito> Minecraft shows up with the crash report saying, 'update your drivers' I do, but it still doesn't work, I recently got Windows 10, I followed all the steps but It still didn't work, here's my dxdiag. http://paste.ubuntu.com/12039678/
#1229 [09:33] <Picoter> ok i have time :)
#1230 [09:33] * Adam__ [Adam__@notlogged] has joined #minecrafthelp
#1231 [09:33] <Adam__> i have minecraft pe on ipad
#1232 [09:33] * awesomeplayer333 [awesomeplayer333@notlogged] has joined #minecrafthelp
#1233 [09:33] <Adam__> the login bottom is not available
#1234 [09:34] <Sammyvsparks> Rito: Unfortunately your graphics hardware(card) is not supported on Windows 10. You will need to downgrade to Windows Version or upgrade your graphics hardware(If you can), or use a different computer to play minecraft. Instructions on downgrading: http://h
#1235 [09:34] <Sammyvsparks> the url failed mah
#1236 [09:34] <stev> asus
#1237 [09:34] <Sammyvsparks> stev, whats the Model Number
#1238 [09:34] <Sammyvsparks> Its located on a sticker somewhere on the computer
#1239 [09:34] <Rito> Okay. thanks!
#1240 [09:34] <awesomeplayer333> i have been told to upload the following url as we cannot load the game http://paste.ubuntu.com/12039730/
#1241 [09:35] <stev> m2n-mx se plus
#1242 [09:35] <Sammyvsparks> awesomeplayer333, what does it say when you load the game
#1243 [09:35] <Sammyvsparks> ??> awesomeplayer333 launcher/log
#1244 [09:35] <Absol> awesomeplayer333: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1245 [09:35] <Absol> awesomeplayer333: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1246 [09:35] <CubeTheThird> awesomeplayer333, your computer does not meet the minimum requirements for the game
#1247 [09:35] * sweerah [sweerah@notlogged] has joined #minecrafthelp
#1248 [09:35] <Sammyvsparks> Oh ok
#1249 [09:36] * sweerah [sweerah@notlogged] has quit. (Client Quit)
#1250 [09:36] <Adam__> hello all, i have a proplem with minecraft PE in IPad, the login botton under local server Multiplayer is not available
#1251 [09:36] <awesomeplayer333> does this need an upgrade of sorts cube??
#1252 [09:36] <CubeTheThird> awesomeplayer333, you need a newer computer. Yours is very old
#1253 [09:36] <awesomeplayer333> thought so! Thanks
#1254 [09:36] <CubeTheThird> Adam__, do you know what version you have?
#1255 [09:37] <Adam__> v0.11.1
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#1258 [09:38] <CubeTheThird> Adam__, hmm, not sure them. We don't often get questions about PE here. You might want to check on the minecraft forums, or the bug tracker
#1259 [09:38] * awesomeplayer333 [awesomeplayer333@notlogged] has quit. (Quit: Web client closed)
#1260 [09:38] <Adam__> thank you cubethethird for the advice
#1261 [09:39] * Adam__ [Adam__@notlogged] has quit. (Quit: Web client closed)
#1262 [09:40] <Sammyvsparks> Does PE have multiplayer yet?
#1263 [09:40] <CubeTheThird> yes
#1264 [09:40] <CubeTheThird> for a while now
#1265 [09:40] <stev> ?
#1266 [09:41] <Sammyvsparks> I dont use PE :P so i dont know much about it
#1267 [09:41] <CubeTheThird> me neither :Z
#1268 [09:41] <CubeTheThird> stev, ah you need drivers? One moment
#1269 [09:42] <CubeTheThird> stev, download and install http://www.nvidia.com/download/driverResults.aspx/82467/en-us
#1270 [09:42] * xEyeBrowsOnFleek [xEyeBrowsOnFleek@notlogged] has joined #minecrafthelp
#1271 [09:42] * Maribel [Maribel@notlogged] has joined #minecrafthelp
#1272 [09:43] <Sammyvsparks> Thx CubeTheThird, Im preoccupied with helping someone with mods and googling alot
#1273 [09:43] * Picoter [Picoter@notlogged] has quit. (Quit: Web client closed)
#1274 [09:43] <CubeTheThird> ya have fun with that
#1275 [09:44] <Sammyvsparks> Plus im still terrible at DXDiag's
#1276 [09:44] * CEKfile [CEKfile@notlogged] has joined #minecrafthelp
#1277 [09:46] <CubeTheThird> takes some experience to know how to read them
#1278 [09:46] <stev> thank you
#1279 [09:46] <CEKfile> http://paste.ubuntu.com/12039807/
#1280 [09:46] <Sammyvsparks> I can get the drivers, and System, thats about it lol
#1281 [09:46] <CEKfile> my mincraft crashes
#1282 [09:46] <CubeTheThird> CEKfile, one moment
#1283 [09:46] <CubeTheThird> CEKfile, download and install http://www.nvidia.com/download/driverResults.aspx/82465/en-us
#1284 [09:46] <Sammyvsparks> My Lenovo laptop bricked itself :P
#1285 [09:46] * Rito [Rito@notlogged] has quit. (Quit: Web client closed)
#1286 [09:46] <Sammyvsparks> Stupid laptop designers
#1287 [09:46] * issamrachid [issamrachid@notlogged] has quit. (Quit: Web client closed)
#1288 [09:46] <CEKfile> ok thx i do it
#1289 [09:46] <Sammyvsparks> XD ive spent like 2 hours trying to figure out how to make a bot
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#1291 [09:46] * xEyeBrowsOnFleek [xEyeBrowsOnFleek@notlogged] has quit. (Ping timeout: 204 seconds)
#1292 [09:47] <Sammyvsparks> Erm, Ok?
#1293 [09:47] * CubeTheThird kicks AuBot
#1293 [09:47] <CubeTheThird> stupid bot
#1294 [09:47] <CubeTheThird> stupid bot
#1295 [09:47] * zaclenny2004 [zaclenny2004@notlogged] has left #minecrafthelp
#1296 [09:47] <Sammyvsparks> Indeed
#1297 [09:47] <Sammyvsparks> I like Absol better
#1298 [09:47] <CubeTheThird> not sure what went wrong with it. AuBot used to work fine
#1299 [09:48] <CEKfile> And Cube only download and install nothing more ?
#1300 [09:48] <GreyVulpine> I'm blaming aubot's internet connection
#1301 [09:48] <CubeTheThird> CEKfile, if installs correctly, yes
#1302 [09:48] <CEKfile> ok
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#1304 [09:50] <Sammyvsparks> I seriously want like Absol's source code xD
#1305 [09:50] <Sammyvsparks> i cant figure out how to make a bot to save my life
#1306 [09:50] <CEKfile> why do you need a bot ?
#1307 [09:51] <Sammyvsparks> I have a channel like this for mods xD
#1308 [09:51] * GreyVulpine pokes Sammyvsparks with: https://en.wikipedia.org/wiki/Eggdrop
#1308 [09:51] <Sammyvsparks> bc i cant disucss them here, and PM's get annoying
#1309 [09:51] <CEKfile> ah ok
#1310 [09:51] * ENTEO [ENTEO@notlogged] has joined #minecrafthelp
#1311 [09:51] <Sammyvsparks> Thxe GreyVulpine
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#1320 [09:56] <FlameFoxx> Can someone explain something to me?
#1321 [09:56] <GreyVulpine> Explain what, exactly?
#1322 [09:57] <FlameFoxx> I have recently just wipe my hard drive and reinstalled Windows 7 and when I went to play minecraft for the first time it made 3 other files upon opening minecraft?
#1323 [09:57] <GreyVulpine> What files?
#1324 [09:58] <FlameFoxx> game runtime and nativelog
#1325 [09:58] <GreyVulpine> That's normal.
#1326 [09:59] <FlameFoxx> I've never had that happen before though and neither has any of my friends.
#1327 [09:59] <Sammyvsparks> Its part of the new minecraft.exe
#1328 [09:59] <Sammyvsparks> it has its own runtime instead of java
#1329 [09:59] <FlameFoxx> Why?
#1330 [09:59] <CubeTheThird> you probably installed the exe instead of the msi
#1331 [09:59] <CubeTheThird> the msi puts it in program files
#1332 [09:59] <CubeTheThird> the exe puts it in the same location as itself
#1333 [09:59] * jsztolyar [jsztolyar@notlogged] has joined #minecrafthelp
#1334 [09:59] <Sammyvsparks> You can just make a folder called Minecraft, and put the Minecraft.exe in there if you want to
#1335 [09:59] <FlameFoxx> Oh so to fix it I can just download the msi?
#1336 [10:00] <Sammyvsparks> thats what I did
#1337 [10:00] <GreyVulpine> FlameFoxx - Sure.
#1338 [10:00] * SmoKen_ [SmoKen_@notlogged] has joined #minecrafthelp
#1339 [10:00] <FlameFoxx> Ok well thanks for you help guys.
#1340 [10:01] * FlameFoxx [FlameFoxx@notlogged] has quit. (Quit: Web client closed)
#1341 [10:01] <jsztolyar> ok, (sammy) removed bit defender, restarted mac, tried opening minecraft and got he same error:
#1342 [10:02] <jsztolyar> FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to un-lzma: java.io.FileNotFoundException: /Users/……../Library/Application Support/minecraft/launcher.pack (No such file or directory) at net.minecraft.bootstrap.Bootstrap.unpack(Bootstrap.java:146) at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:123) at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381) at sun.reflect.NativeMethodAccess
#1343 [10:02] <SmoKen_> I havé changed my password and my email but i can't log in
#1344 [10:02] <GreyVulpine> jsztolyar - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1345 [10:02] <CubeTheThird> ??> SmoKen_ login/throttle
#1346 [10:02] <Absol> SmoKen_: Your login is being throttled, which will prevent you from logging in.
#1347 [10:02] <Absol> SmoKen_: You will have to wait 3 hours without logging in for it to reset.
#1348 [10:02] * LonestarMorris [LonestarMorris@notlogged] has joined #minecrafthelp
#1349 [10:03] <jsztolyar> ok ty: http://paste.ubuntu.com/12039934/
#1350 [10:03] <GreyVulpine> jsztolyar - Press your Command+shift+g keys to bring up the Go to Folder prompt. There, type in exactly: ~/Library/Application Support/minecraft and press enter.
#1351 [10:04] <GreyVulpine> jsztolyar - In the minecraft folder, delete launcher.pack.lzma and launcher.pack, then try minecraft again
#1352 [10:04] <jsztolyar> ok trying now ty
#1353 [10:07] <SmoKen_> Si if i miss my password i muet sait 3 Hours ?
#1354 [10:08] <SmoKen_> must wait *
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#1357 [10:08] <Sammyvsparks> If you miss your password multiple times yes
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#1360 [10:10] <CubeTheThird> SmoKen_, if you fail too many attempts, yes
#1361 [10:10] <jsztolyar> GreyVulpine, this worked ty. only now i am back to my sons original problem, which is that when the launcher opens, and he selects 'play', the game output box appears, but game doesn't actually launch?
#1362 [10:11] <GreyVulpine> jsztolyar - Get any text in the Game Output box?
#1363 [10:11] <kyle> Hi Sammy, still the same problem. Launcher 1.6.19 with a blank screen. Anti virus has been removed. Do you know what else could be causing this.. Im thinking java issues.
#1364 [10:11] <CubeTheThird> kyle, the launcher window is completely blank?
#1365 [10:11] <jsztolyar> none, just blank
#1366 [10:11] <kyle> yes
#1367 [10:12] <CubeTheThird> kyle, are you using custom windows themes?
#1368 [10:12] <CubeTheThird> ??> jsztolyar launcher/log
#1369 [10:12] <Absol> jsztolyar: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1370 [10:12] <Absol> jsztolyar: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1371 [10:12] <jsztolyar> ok ty
#1372 [10:13] <jsztolyar> http://paste.ubuntu.com/12039994/
#1373 [10:13] <kyle> Hi Cube, no just regular win8
#1374 [10:13] <SmoKen_> But i can change my password so many times?
#1375 [10:13] <GreyVulpine> jsztolyar - Launch minecraft. Before hitting Play, go to "Edit Profile".
#1376 [10:14] <CubeTheThird> kyle, ok. Lets check your graphics drivers to start
#1377 [10:14] <CubeTheThird> ??> kyle win/dxdiag
#1378 [10:14] <Absol> kyle: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1379 [10:14] <GreyVulpine> jsztolyar - Look down towards the bottom of the profile editor, is the checkbox for "Executable" checked?
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#1381 [10:15] <jsztolyar> attempting now, got the fistula error again so i am deleting those launcher files again
#1382 [10:16] <jsztolyar> *fatal error
#1383 [10:16] <CubeTheThird> lol
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#1385 [10:17] <jsztolyar> Yes, it is checked , shows /System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/bin/java
#1386 [10:17] <GreyVulpine> jsztolyar - Uncheck it. Save the profile, then try minecraft again.
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#1388 [10:17] <jsztolyar> ok
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#1390 [10:17] * Ritsuka is now known as Kaname
#1391 [10:18] <jsztolyar> ok, unchecked, saved, closed, opened, and blank, says minecraft launcher 1.6.13 at the top but blank output
#1392 [10:19] <CubeTheThird> jsztolyar, try this. Check the executable box, and change it to this: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java
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#1394 [10:20] <kyle> Cube, igdumdim64.dll, igd10iumd64.dll. Model is WDDM 1.3. Is this it?
#1395 [10:20] <CubeTheThird> ..what?
#1396 [10:20] <CubeTheThird> kyle, do what Absol told you
#1397 [10:21] <ratko> Now what should I do and how can I install my
#1398 [10:21] <CubeTheThird> ratko, sorry.. what?
#1399 [10:23] <ratko> what to do now, I have 14 years I do not know what to do
#1400 [10:23] <CubeTheThird> ratko, do for what? did you need help with something?
#1401 [10:23] <ratko> how to insaliram minecraft
#1402 [10:23] <CubeTheThird> ratko, from minecraft.net/download
#1403 [10:24] <kyle> OK i'll send theDxDiag report to the technical support resources
#1404 [10:24] <CubeTheThird> kyle, .. that's here. Give the link to it here
#1405 [10:24] <kyle> :)
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#1407 [10:26] <ratko> what
#1408 [10:26] * mamerl [mamerl@notlogged] has quit. (Client Quit)
#1409 [10:26] <CubeTheThird> ratko, you can get minecraft from minecraft.net/download
#1410 [10:26] <jsztolyar> CubeTheThird... i got 1 happy boy next to me right now :)
#1411 [10:26] <jsztolyar> thank you all!
#1412 [10:26] <CubeTheThird> jsztolyar, oh good!
#1413 [10:26] <kyle> Hi Cube - http://paste.ubuntu.com/12040091/
#1414 [10:27] <CubeTheThird> kyle, well you could definitely use an update. One moment
#1415 [10:27] <CubeTheThird> kyle, download and install https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1416 [10:28] <kyle> ok, will do
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#1418 [10:28] <jsztolyar> any idea why it keeps putting those launcher files into the minecraft folder that causes that fatal error to reappear?
#1419 [10:29] <CubeTheThird> jsztolyar, your fatal error message is re-appearing?
#1420 [10:29] <jsztolyar> yes
#1421 [10:30] <CubeTheThird> jsztolyar, which fatal error message is that?
#1422 [10:30] <jsztolyar> because it keeps placing those 2 files i was told to delete back in the minecrft folder
#1423 [10:30] * Itz_Abhibt [Itz_Abhibt@notlogged] has joined #minecrafthelp
#1424 [10:30] <jsztolyar> FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to un-lzma: java.io.FileNotFoundException:
#1425 [10:30] <jsztolyar> then i delete those files and loads ok
#1426 [10:30] <CubeTheThird> jsztolyar, the error message is because the file was corrupt, and needed to be re-downloaded
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#1428 [10:31] <jsztolyar> the minecraft file/application?
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#1430 [10:31] <CubeTheThird> jsztolyar, the files you were told to delete
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#1438 [10:40] <kyle> Hi Cube, the installation is failing, looks like I need to get an update from the HP support page. I'll be back... :)
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#1444 [10:45] <Sammyvsparks> i back
#1445 [10:46] <Sammyvsparks> kyle, tha tmay of just been the wrong driver
#1446 [10:48] <MsieurRendil> hello everyone, I paid for the realm but I have no access to the content game :( (sorry, I'm french, bad english :S)
#1447 [10:48] <Sammyvsparks> Content Game?
#1448 [10:48] <CubeTheThird> MsieurRendil, what happens when you try accessing it?
#1449 [10:48] <MsieurRendil> in game* ^^
#1450 [10:49] <Sammyvsparks> as in commands?
#1451 [10:49] <MsieurRendil> nothing :( I paid and nothing happens
#1452 [10:49] <Sammyvsparks> How long ago did you pay?
#1453 [10:49] <MsieurRendil> 16h
#1454 [10:49] <CubeTheThird> MsieurRendil, so when you open your Realms menu, there isn't a listing with your username?
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#1457 [10:50] <MsieurRendil> no :(
#1458 [10:50] * Jman08x3 [Jman08x3@notlogged] has joined #minecrafthelp
#1459 [10:50] <CubeTheThird> MsieurRendil, on account.mojang.com/me does it show your realms subscription?
#1460 [10:51] <MsieurRendil> nothing on my subscriptions
#1461 [10:51] <CubeTheThird> MsieurRendil, are you certain the payment went through?
#1462 [10:51] <Sammyvsparks> is it the same mojang account you bought realms with?
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#1464 [10:51] <MsieurRendil> but I receive the mail
#1465 [10:51] * kyle [kyle@notlogged] has quit. (Ping timeout: 204 seconds)
#1466 [10:52] <MsieurRendil> "You have successfully made a payment of EUR 10.00 to Mojang AB"
#1467 [10:53] <CubeTheThird> MsieurRendil, ok. You will have to contact Mojang about this
#1468 [10:53] <CubeTheThird> ??> MsieurRendil mojang/email
#1469 [10:53] <Absol> MsieurRendil: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1470 [10:53] <Absol> MsieurRendil: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1471 [10:53] <MsieurRendil> ok thanks ^^
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#1473 [10:54] <MsieurRendil> have a good day ^^
#1474 [10:54] <CubeTheThird> you too!
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#1481 [10:59] <Kevoness> Problem: I wanted to reset my computer to factory settings so i watch videos and did it. I am on window 7 ultimate as if now. Then i downloaded minecraft but it didnt work, but it was working before i factrory reset it ,so i follow the steps on the help thing and it sent me here so here is my directX thing http://paste.ubuntu.com/12040244/
#1482 [11:00] <Sammyvsparks> Have you updated your graphics driver?
#1483 [11:00] <GreyVulpine> They have not
#1484 [11:00] <GreyVulpine> Kevoness - Please download and install: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#1486 [11:01] * stoofgaming [stoofgaming@notlogged] has joined #minecrafthelp
#1487 [11:02] <stoofgaming> help
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#1491 [11:04] * Tom is now known as Guest82950
#1492 [11:04] <Guest82950> hello
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#1495 [11:04] <Guest82950> hello
#1496 [11:04] <Guest82950> hello
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#1498 [11:09] * Kuah876ssd [Kuah876ssd@notlogged] has joined #minecrafthelp
#1499 [11:10] <Kuah876ssd> I need help activating my minecraft card
#1500 [11:10] <CubeTheThird> Kuah876ssd, what do you mean by 'activating' it?
#1501 [11:10] * Kevoness [Kevoness@notlogged] has quit. (Ping timeout: 204 seconds)
#1502 [11:10] <Kuah876ssd> Hello?
#1503 [11:10] <CubeTheThird> hello..?
#1504 [11:11] <Kuah876ssd> Hi are you a minecraft representitive
#1505 [11:11] * iPeer [iPeer@notlogged] has joined #minecrafthelp
#1506 [11:11] <CubeTheThird> Kuah876ssd, I'm a volunteer in this chatroom, if that's what you mean. Again, what do you mean by 'activating' your card
#1507 [11:12] <Kuah876ssd> When I try to redeem my card, the website states that the card is not active
#1508 [11:12] <CubeTheThird> Kuah876ssd, where did you get the card?
#1509 [11:12] <Kuah876ssd> Is there anything you can do to help
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#1511 [11:12] * roelgaimer [roelgaimer@notlogged] has quit. (Client Quit)
#1512 [11:13] <Kuah876ssd> Microsoft store
#1513 [11:13] <CubeTheThird> Kuah876ssd, wait, what edition of minecraft are you talking about?
#1514 [11:14] <Kuah876ssd> I have contacted both Microsoft and Xbox and both have told me to come to Mojang support
#1515 [11:14] * dean [dean@notlogged] has joined #minecrafthelp
#1516 [11:14] * chipbuster [chipbuster@notlogged] has joined #minecrafthelp
#1517 [11:14] <Kuah876ssd> PC & Mac
#1518 [11:15] * lucho [lucho@notlogged] has joined #minecrafthelp
#1519 [11:15] <CubeTheThird> Kuah876ssd, just so we're on the same page, when you say you bought it from the Microsoft store, do you mean online, or from a physical store?
#1520 [11:15] <dean> when i try to log in on their website or void launcher it says i have the password or username incorrect but I've just changed the password?
#1521 [11:15] <Kuah876ssd> the physical store
#1522 [11:15] <CubeTheThird> Kuah876ssd, I'd recommend you go back to the store and ask them to activate the card
#1523 [11:16] <CubeTheThird> dean, which website?
#1524 [11:16] * PorterF [PorterF@notlogged] has joined #minecrafthelp
#1525 [11:16] <dean> mojang and minecraft websites?
#1526 [11:16] <PorterF> ------------------ System Information ------------------ Time of this report: 8/9/2015, 13:11:54 Machine name: OEMUSER-PC Operating System: Windows 10 Home 32-bit (10.0, Build 10240) (10240.th1_st1.150717-1719) Language: English (Regional Setting: English) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 12/30/09 15:56:48 Ve
#1527 [11:16] <CubeTheThird> ??> dean login/throttle
#1528 [11:16] <Absol> dean: Your login is being throttled, which will prevent you from logging in.
#1529 [11:16] <Absol> dean: You will have to wait 3 hours without logging in for it to reset.
#1530 [11:16] <CubeTheThird> PorterF, paste it onto http://paste.ubuntu.com and give the URL here.
#1531 [11:16] <PorterF> http://paste.ubuntu.com/12040396/
#1532 [11:16] <Bugboy1028> Kuah876ssd, I have to add to CubeTheThird's suggestion and bring over the reciept as well
#1533 [11:16] <dean> why has it been throttled?
#1534 [11:17] <CubeTheThird> dean, too many failed login attempts
#1535 [11:17] <dean> ok thanks
#1536 [11:17] <Kuah876ssd> Yes but how does their activation system work, They proccessed the purchase
#1537 [11:17] <Bugboy1028> PorterF, your graphic cards is too old to support Minecraft
#1538 [11:17] <PorterF> i pasted it
#1539 [11:17] <PorterF> how do i fix that
#1540 [11:17] * LightGift [LightGift@notlogged] has joined #minecrafthelp
#1541 [11:17] <CubeTheThird> PorterF, give the link to your paste here
#1542 [11:17] <Bugboy1028> CubeTheThird, he did
#1543 [11:17] <CubeTheThird> oh.. missed it
#1544 [11:18] <CubeTheThird> PorterF, your graphics card isn't supported beyond windows 7
#1545 [11:18] <Bugboy1028> CubeTheThird, that's what I said
#1546 [11:18] <PorterF> so i have to go back to windows 7?
#1547 [11:18] <Bugboy1028> yup
#1548 [11:18] <PorterF> that sucks
#1549 [11:18] <CubeTheThird> Kuah876ssd, they probably didn't scan the card, or whatever it is they do, to actually activate it
#1550 [11:19] <PorterF> ok thanks for the help ;)
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#1552 [11:19] <Kuah876ssd> oh ok well thank you for your help
#1553 [11:19] <Kuah876ssd> Bye Bye!
#1554 [11:19] <Kuah876ssd> Bye Bye!
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#1558 [11:21] <LightGift> hallo ich brauch Hilfe beim start von minecraft
#1559 [11:22] * xXIrishLegendXx [xXIrishLegendXx@notlogged] has joined #minecrafthelp
#1560 [11:22] * wilsonfabian [wilsonfabian@notlogged] has joined #minecrafthelp
#1561 [11:22] <CubeTheThird> ??> LightGift lang/de
#1562 [11:22] <Absol> LightGift: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1563 [11:23] * drarnolddo [drarnolddo@notlogged] has joined #minecrafthelp
#1564 [11:23] <xXIrishLegendXx> can somone help me i just instaled windows 10 and i have my dxdiag but i cant lauch my game it keeps crashig ?
#1565 [11:23] <CubeTheThird> xXIrishLegendXx, give a link to your dxdiag report here
#1566 [11:23] <Bugboy1028> ??> LightGift launcher/log
#1567 [11:23] <Absol> LightGift: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1568 [11:23] <Absol> LightGift: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1569 [11:23] <xXIrishLegendXx> kk
#1570 [11:24] <xXIrishLegendXx> http://paste.ubuntu.com/12040473/ there u are
#1571 [11:24] <wilsonfabian> como hago para jugar aqui en minecraft
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#1574 [11:26] <Bugboy1028> wilsonfabian, and?
#1575 [11:26] <xXIrishLegendXx> CubeTheThird u get it ?
#1576 [11:26] <drarnolddo> Hi need help with Pixal Format not Accelerated Error with Minecraft. Upgraded to Windows 10. Here ours info http://paste.ubuntu.com/12040488/
#1577 [11:26] <CubeTheThird> xXIrishLegendXx, one moment
#1578 [11:26] <xXIrishLegendXx> kk
#1579 [11:26] <CubeTheThird> ??> xXIrishLegendXx win/update
#1580 [11:26] <Absol> xXIrishLegendXx: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1581 [11:27] <CubeTheThird> drarnolddo, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1582 [11:27] * tibura [tibura@notlogged] has joined #minecrafthelp
#1583 [11:27] <drarnolddo> understood, thats what I was afraid of. thanks for your time
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#1585 [11:27] <xXIrishLegendXx> how do i insatll all updates Absol
#1586 [11:28] * tibura [tibura@notlogged] has quit. (Client Quit)
#1587 [11:28] <Bugboy1028> ??> xXIrishLegendXx bot
#1588 [11:28] <Absol> xXIrishLegendXx: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1589 [11:28] <LightGift> http://paste.ubuntu.com/12040402/
#1590 [11:28] <CubeTheThird> LightGift, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1591 [11:29] <xXIrishLegendXx> how do i insatll thoses updates
#1592 [11:29] <LightGift> ok
#1593 [11:30] <CubeTheThird> xXIrishLegendXx, through windows update? or is that not what you mean?
#1594 [11:30] <xXIrishLegendXx> ye it is but like how do i start the update like it just stuck at 14 %
#1595 [11:31] <CubeTheThird> xXIrishLegendXx, just wait for it to finish
#1596 [11:31] * GamexFreak0495 [GamexFreak0495@notlogged] has joined #minecrafthelp
#1597 [11:32] <GamexFreak0495> ------------------ System Information ------------------ Time of this report: 8/9/2015, 18:23:53 Machine name: ABSTRACT-PC Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500) Language: Dutch (Regional Setting: Dutch) System Manufacturer: Acer System Model: Aspire 5715Z BIOS: Default System BIOS Processor: Intel(R) Pentium(R) D
#1598 [11:32] <xXIrishLegendXx> ye but i checked it yesterday and it was at 14% like it not moving
#1599 [11:32] <CubeTheThird> GamexFreak0495, paste it onto http://paste.ubuntu.com and give the URL here.
#1600 [11:32] <CubeTheThird> xXIrishLegendXx, reboot your computer in that case
#1601 [11:32] * LordEuronymous [LordEuronymous@notlogged] has joined #minecrafthelp
#1602 [11:33] <xXIrishLegendXx> resart it ?
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#1604 [11:33] <CubeTheThird> xXIrishLegendXx, that's right
#1605 [11:33] <xXIrishLegendXx> kk ill try it
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#1607 [11:36] * xXIrishLegendXx [xXIrishLegendXx@notlogged] has quit. (Ping timeout: 204 seconds)
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#1610 [11:38] <LightGift> hello
#1611 [11:38] <CubeTheThird> hello again
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#1613 [11:39] <LightGift> it is installed
#1614 [11:41] <CubeTheThird> LightGift, try the game again
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#1618 [11:42] <LightGift> thanks
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#1622 [11:43] <PeachMachine> hey so i got windows 10 a couple days and I downloaded it on the windows store but now i cannot seem to download it to my computer it just says it was a redent purchase
#1623 [11:43] <xXIrishLegendXx> i think it worked the download got restarted so thank u guys
#1624 [11:44] <LightGift> bye bye
#1625 [11:44] <LightGift> bye bye
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#1627 [11:44] <PeachMachine> hey so i got windows 10 a couple days and I downloaded it on the windows store but now i cannot seem to download it to my computer it just says it was a redent purchase? any help?????
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#1634 [11:46] <PeachMachine> hey guys how can i get minecraft to work on windows 10
#1635 [11:46] <PeachMachine> hey guys how can i get minecraft to work on windows 10
#1636 [11:47] * julia12555 [julia12555@notlogged] has left #minecrafthelp
#1637 [11:47] <CubeTheThird> PeachMachine, the Windows 10 edition, or the PC edition?
#1638 [11:47] <PeachMachine> yeah
#1639 [11:47] <PeachMachine> windows 10 edition
#1640 [11:47] <GreyVulpine> Which one?
#1641 [11:48] <JoeBob64> when ever i kill a creeper my game freezes? is it something to do with windows 10 because it never happened to me with windows 8?
#1642 [11:48] <CubeTheThird> JoeBob64, do you get a crash report?
#1643 [11:48] <PeachMachine> JOE HOW DID U GET WINDOWS TEN TO WORK
#1644 [11:48] <JoeBob64> no my game just freezes and i cant close it
#1645 [11:49] <CubeTheThird> JoeBob64, let's try a clean install of the game
#1646 [11:49] <CubeTheThird> ??> JoeBob64 win/reinst
#1647 [11:49] <Absol> JoeBob64: You may need to reinstall the locally installed files that Minecraft puts into place.
#1648 [11:49] <Absol> JoeBob64: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1649 [11:49] <CubeTheThird> PeachMachine, I'd recommend you contact microsoft support about it
#1650 [11:49] * Mikko [Mikko@notlogged] has joined #minecrafthelp
#1651 [11:49] <PeachMachine> Joe which one is the save directory
#1652 [11:49] <JoeBob64> i already did that and it still freezes
#1653 [11:49] <JoeBob64> wait brb
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#1655 [11:50] <JoeBob64> peach i dont play windows 10 minecraft beta because its to laggy for me
#1656 [11:50] <PeachMachine> how can i play regular minecraft
#1657 [11:50] <Ethan> when I try to open my server and try to join is says "server is still starting!
#1658 [11:50] <Ethan> and it doesn't ever start
#1659 [11:50] <Mikko> Hi, Is there something wrong with minecraft/mojang password reset? I have tried to reset the password. The web page accepts my passoword change but It rejects the new password when trying to login to minecraft or web page.
#1660 [11:50] <CubeTheThird> PeachMachine, did you purchase the PC edition?
#1661 [11:50] <JoeBob64> just
#1662 [11:50] <CubeTheThird> Ethan, copy the server's log onto http://paste.ubuntu.com and give the URL here.
#1663 [11:51] <CubeTheThird> ??> Mikko login/throttle
#1664 [11:51] <Absol> Mikko: Your login is being throttled, which will prevent you from logging in.
#1665 [11:51] <Absol> Mikko: You will have to wait 3 hours without logging in for it to reset.
#1666 [11:51] <PeachMachine> cube i just really want to play minecraft but no version seems to work for me
#1667 [11:51] <CubeTheThird> PeachMachine, what happens when you try the PC edition?
#1668 [11:51] <Ethan> can I use latest log file
#1669 [11:51] <CubeTheThird> Ethan, yes
#1670 [11:51] <Mikko> Absol 3 hours... omg
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#1673 [11:51] <Ethan> http://paste.ubuntu.com/12040711/
#1674 [11:52] <PeachMachine> CubeTheThird: is there a way to play regular minecraft on windows 10
#1675 [11:52] <GreyVulpine> PeachMachine - Depends on your machine
#1676 [11:52] <PeachMachine> GreyVulpine what do u mean
#1677 [11:52] <Mikko> Absol: ok maybe my kid just have to wait till tomorrow. Thanks. Hope that is the issue.
#1678 [11:52] <CubeTheThird> PeachMachine, did you purchase the PC edition
#1679 [11:52] * Sirloin [Sirloin@notlogged] has joined #minecrafthelp
#1680 [11:53] <nic4290> i installed windows 10 and now i cant play minecraft, i have no idea what to do..
#1681 [11:53] <CubeTheThird> Ethan, looks like it failed to convert old player data to the newer format
#1682 [11:53] <PeachMachine> I have it on my ipod yes
#1683 [11:53] <CubeTheThird> nic4290, what's the problem?
#1684 [11:53] <Ethan> what do I do
#1685 [11:53] <CubeTheThird> PeachMachine, then no. You have the Pocket Edition
#1686 [11:53] <JoeBob64> i already reinstalled minecraft but it still happens.
#1687 [11:53] <PeachMachine> Cube what do u mean
#1688 [11:53] <CubeTheThird> JoeBob64, you did as Absol said?
#1689 [11:53] <JoeBob64> yes
#1690 [11:53] <CubeTheThird> PeachMachine, the Pocket Edition is for mobile devices, not for PC
#1691 [11:54] <CubeTheThird> JoeBob64, ok. Let's try getting a log
#1692 [11:54] <CubeTheThird> ??> JoeBob64 launcher/open
#1693 [11:54] <Absol> JoeBob64: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1694 [11:54] <CubeTheThird> Ethan, are you trying to load an old world of some kind into a server?
#1695 [11:54] <PeachMachine> Cube i have the windows 10 beta version for pc but i just want to play regular minecraft lik e 1.8 but it keeps telling me there is a error
#1696 [11:54] <Ethan> i'm trying to load a map
#1697 [11:54] * gurk2k [gurk2k@notlogged] has joined #minecrafthelp
#1698 [11:54] <Ethan> let me try a different map
#1699 [11:54] <JoeBob64> when ever it happens i just restart my laptop and i go back into minecraft and my world and eitherthe
#1700 [11:54] <CubeTheThird> PeachMachine, what error does it tell you for the PC edition (1.8)
#1701 [11:54] <JoeBob64> creeper is dead or it blew up
#1702 [11:55] * CrystalMare is now known as Crystal|AFK
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#1704 [11:55] <nic4290> cube sorry didnt see you respond, was looking to see if anyone else had the same problem, there is an error ... huge message.. this is just the first part... java.lang.IllegalStateException: failed to create a child event loop
#1705 [11:55] <Ethan> im getting the same message with a map I knew worked on this server
#1706 [11:55] * boss123 [boss123@notlogged] has joined #minecrafthelp
#1707 [11:55] <nic4290> i tried to reinstall minecraft, delete all files, i reinstalled java
#1708 [11:55] <Ethan> also, when I try typing stop into the server, it doesn't qit
#1709 [11:55] <CubeTheThird> Ethan, does it happen when you try a new world?
#1710 [11:56] <CubeTheThird> nic4290, what anti-virus and firewall software do you have?
#1711 [11:56] <nic4290> avast
#1712 [11:56] <JoeBob64> what do i do after i click save profile?
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#1714 [11:56] <CubeTheThird> nic4290, avast free?
#1715 [11:56] <nic4290> yes
#1716 [11:56] <PeachMachine> Cube can u please just tell me how to play minecraft on windows 10 like regular so i can play on mineplex
#1717 [11:56] <CubeTheThird> JoeBob64, play the game and make it freeze
#1718 [11:56] <nic4290> ive used it for over 10 years, never have had a problem
#1719 [11:56] <CubeTheThird> PeachMachine, you have to tell me what the error is
#1720 [11:56] <GreyVulpine> PeachMachine - You would need to purchase the PC version of minecraft at http://www.minecraft.net/store
#1721 [11:56] <nic4290> i did run a scan with that as well
#1722 [11:56] <CubeTheThird> nic4290, uninstall and reinstall avast
#1723 [11:57] <boss123> i reinstalled minecraft twice and i checked al my drivers and they are up to date but minecraft never works it keeps crashing
#1724 [11:57] <nic4290> okay
#1725 [11:57] <CubeTheThird> boss123, do you have a dxdiag report?
#1726 [11:57] <nic4290> ill be back :)
#1727 [11:57] <boss123> no
#1728 [11:57] <boss123> no
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#1730 [11:58] <boss123> cubethethird nope
#1731 [11:58] <CubeTheThird> ??> boss123 win/dxdiag
#1732 [11:58] <Absol> boss123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1734 [11:59] <PeachMachine> CubeTheThird: it is telling me to update my graphic drivers but i dont know how
#1735 [11:59] <JoeBob64> ok my game froze what do i do now?
#1736 [11:59] <CubeTheThird> ??> JoeBob64 launcher/game-output
#1737 [11:59] <Absol> JoeBob64: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1738 [11:59] <Absol> JoeBob64: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1739 [11:59] <CubeTheThird> ??> PeachMachine win/dxdiag
#1740 [11:59] <Absol> PeachMachine: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1741 [12:00] <JoeBob64> what i dont understand is when my game freezes the music still plays?
#1742 [12:00] * ferrybig [ferrybig@notlogged] has quit. (Quit: Goodbye)
#1743 [12:00] <PeachMachine> Cube i am here
#1744 [12:00] * Shadowknight2005 [Shadowknight2005@notlogged] has joined #minecrafthelp
#1745 [12:00] <PeachMachine> at the win dxdiag
#1746 [12:00] * nic4290 [nic4290@notlogged] has quit. (Ping timeout: 204 seconds)
#1747 [12:01] <CubeTheThird> PeachMachine, give a link to your dxdiag report here
#1748 [12:01] <boss123> cubethethird should i paste my report here
#1749 [12:01] <CubeTheThird> boss123, give a link to it here
#1750 [12:01] <boss123> k wait
#1751 [12:01] <PeachMachine> http://paste.ubuntu.com/12040626/
#1752 [12:02] <CubeTheThird> PeachMachine, you didn't paste the complete report onto the websiter
#1753 [12:02] <CubeTheThird> *website
#1754 [12:02] <JoeBob64> http://paste.ubuntu.com/12040767/
#1755 [12:03] * Shadowknight2005 [Shadowknight2005@notlogged] has quit. (Client Quit)
#1756 [12:03] <CubeTheThird> JoeBob64, can you show me your launcher log too?
#1757 [12:03] <JoeBob64> how do i do that?
#1758 [12:03] <CubeTheThird> JoeBob64, the same way you showed me your game output?
#1759 [12:04] <PeachMachine> my bad here it is
#1760 [12:04] <boss123> cubethethird here is the link --> http://paste.ubuntu.com/12040777/
#1761 [12:04] <CubeTheThird> boss123, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1762 [12:04] <PeachMachine> http://paste.ubuntu.com/12040626/
#1763 [12:04] <CubeTheThird> PeachMachine, that's still not the whole thing
#1764 [12:04] <boss123> cube the third k
#1765 [12:04] <PeachMachine> what do u mean i copied it all
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#1767 [12:05] <PeachMachine> woops wrong one
#1768 [12:05] <PeachMachine> http://paste.ubuntu.com/12040776/
#1769 [12:05] <PeachMachine> sorry my bad
#1770 [12:05] <CubeTheThird> ah there we go
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#1772 [12:05] <CubeTheThird> PeachMachine, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1773 [12:06] <JoeBob64> http://paste.ubuntu.com/12040799/
#1774 [12:07] <PeachMachine> Cube is there any way for me to play windows 10 minecraft or regular minecraft
#1775 [12:08] <Gallerian> Hello, I need a little help with the Nvidia graphic card on windows 10
#1776 [12:08] <CubeTheThird> PeachMachine, dono about Windows 10 version. You won't be able to play "Regular" minecraft with windows 10 on that computer though
#1777 [12:08] <CubeTheThird> Gallerian, do you have a dxdiag report?
#1778 [12:08] <CubeTheThird> JoeBob64, you appear to be running the game in compatibility mode
#1779 [12:08] * Zyferus [Zyferus@notlogged] has quit. (Read error: Connection reset by peer)
#1780 [12:09] <Gallerian> sure
#1781 [12:09] <Gallerian> http://paste.ubuntu.com/12040797/
#1782 [12:09] <JoeBob64> what is that?
#1783 [12:09] * Austin_ [Austin_@notlogged] has joined #minecrafthelp
#1784 [12:09] <CubeTheThird> Gallerian, one moment
#1785 [12:09] <CubeTheThird> JoeBob64, right-click on the launcher, and go to properties -> compatibility
#1786 [12:10] <Austin_> Hello, I'm having an error running Minecraft on windows 10
#1787 [12:10] <PeachMachine> Cube it says that I have recently purchased Windows 10 edition Beta on the Microsoft store how do i get it to my desktop
#1788 [12:10] <CubeTheThird> Gallerian, download and install http://www.nvidia.com/download/driverResults.aspx/87791/en-us
#1789 [12:10] <CubeTheThird> PeachMachine, I'm really not sure. I'm not familiar with windows 10, or the microsoft/xbox store
#1790 [12:10] <CubeTheThird> Austin_, what's the error?
#1791 [12:10] <Gallerian> ok
#1792 [12:10] <PeachMachine> Joebob64 r u here
#1793 [12:11] * nic4290 [nic4290@notlogged] has joined #minecrafthelp
#1794 [12:11] <JoeBob64> yes why
#1795 [12:11] <Austin_> Well, Im not really sure. my minecraft just crashes.. I have a dxdig report though if you want to see it.
#1796 [12:11] <CubeTheThird> Austin_, give a link to it here
#1797 [12:11] <Austin_> http://paste.ubuntu.com/12040798/
#1798 [12:11] <CubeTheThird> Austin_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1799 [12:11] <PeachMachine> How do i get the new windows beta onto my desktop
#1800 [12:11] <nic4290> Cube, i uninstalled and installed and still the same error
#1801 [12:11] <Austin_> Oh...
#1802 [12:11] <CubeTheThird> nic4290, reboot your computer
#1803 [12:12] <CubeTheThird> or did you do that?
#1804 [12:12] <PeachMachine> JoeBob64: How do i get the new windows 10 beta on to my desktop
#1805 [12:12] <Gallerian> CubeTheThird, I already tried it
#1806 [12:12] <Austin_> And I'm not a whiz at computers.. so i'm not gonna upgrade because it might not mfit and all that crap.
#1807 [12:12] <JoeBob64> where do i right click? on the launcher icon or in the launcher?
#1808 [12:12] <PeachMachine> JOE
#1809 [12:13] <CubeTheThird> JoeBob64, the launcher icon
#1810 [12:13] <PeachMachine> I NEED YOu
#1811 [12:13] <PeachMachine> PLZ FOR ONE SECOND
#1812 [12:13] <CubeTheThird> stop with the caps
#1813 [12:13] <PeachMachine> soz
#1814 [12:13] <JoeBob64> when you first open up mc doesnt it say minecraft news?
#1815 [12:13] <Austin_> CubeTheThird, but aren't chipsets built into the pc themselves?
#1816 [12:13] <JoeBob64> peach
#1817 [12:14] <PeachMachine> Yeah
#1818 [12:14] <CubeTheThird> Austin_, indeed. They are part of the CPU architecture
#1819 [12:14] <Austin_> SO, Technically I can't change it.
#1820 [12:14] <Austin_> Because the chipset is my g-crad
#1821 [12:14] <CubeTheThird> Austin_, you can install a new GPU, since your computer doesn't have a dedicated one
#1822 [12:14] <CubeTheThird> if it's a desktop
#1823 [12:14] <PeachMachine> JoeBob64: But like i already have windows 10 minecraft beta purchased but im confused on how to get it from my purchased stuff to my desktop so i can play it
#1824 [12:14] <JoeBob64> click the link in the "Get Minecraft Windows 10 Edition For Free"
#1825 [12:15] <Austin_> It's a desktop..
#1826 [12:15] * KaasIsVlees [KaasIsVlees@notlogged] has joined #minecrafthelp
#1827 [12:15] <CubeTheThird> Austin_, then yes, you could get a new graphics card for it
#1828 [12:15] <CubeTheThird> in theory
#1829 [12:15] <JoeBob64> i dont know how to do that im not even a mod or a admin here :/
#1830 [12:15] <PeachMachine> But didnt u get it downloaded
#1831 [12:15] * KaasIsVlees [KaasIsVlees@notlogged] has quit. (Client Quit)
#1832 [12:15] <Austin_> I'm confused with all of this stuff.. I'll just wait untill windows 10 edition launches multiplayer
#1833 [12:16] <Austin_> Because windows 10 beta works fine.
#1834 [12:16] <CubeTheThird> Austin_, just so you know, the WIndows 10 edition will not be compatible with PC edition multiplayer servers (at least not for a long time)
#1835 [12:16] <Austin_> Oh....
#1836 [12:16] <Austin_> I'll just have to wait untill I get a new pc.
#1837 [12:16] * PeachMachine [PeachMachine@notlogged] has quit. (Quit: Web client closed)
#1838 [12:17] <CubeTheThird> Austin_, downgrading to windows 7 would be an option don't forget
#1839 [12:17] <Austin_> How do I do that?
#1840 [12:17] <CubeTheThird> Austin_, http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
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#1842 [12:17] <Austin_> Thanks.
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#1845 [12:18] <RubbleHD> I need HELP pls!
#1846 [12:18] <RubbleHD> i cant see my sword on Minecraft
#1847 [12:18] <CubeTheThird> RubbleHD, just a sword, or is there anything else you can't see?
#1848 [12:18] <RubbleHD> My hand is bigger and more on the right side from desktop
#1849 [12:18] <JoeBob64> CubeTheThird i will be right back i just need to restart my laptop so i can close mc because its covering up the launcher icon
#1850 [12:19] <RubbleHD> i wanna play on 1600x1200 but how?
#1851 [12:19] <CubeTheThird> RubbleHD, umm.. it sounds like that resolution is messing with the game...
#1852 [12:19] <RubbleHD> i am playing on 1980 or so (i think)
#1853 [12:19] * JoeBob64 [JoeBob64@notlogged] has quit. (Quit: Web client closed)
#1854 [12:20] <RubbleHD> can i change on 1600x1200
#1855 [12:20] <CubeTheThird> RubbleHD, you can set the default resolution in the launcher profile settings
#1856 [12:20] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#1857 [12:20] <RubbleHD> i have downloaded windows10
#1858 [12:20] * NYJackolantern [NYJackolantern@notlogged] has joined #minecrafthelp
#1859 [12:20] <RubbleHD> on windows 8.1 is perfect
#1860 [12:21] <CubeTheThird> are you talking about your screen resolution, or the game's resolution?
#1861 [12:21] * Austin_ [Austin_@notlogged] has quit. (Ping timeout: 204 seconds)
#1862 [12:21] <RubbleHD> Where is the launcher profile settings?
#1863 [12:21] <CubeTheThird> click Edit Profile in the launcher
#1864 [12:21] <RubbleHD> game resolution
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#1866 [12:22] <NYJackolantern> Hi - I am having a problem launching Minecraft as I am unable to find an update to the driver for my graphics card - http://paste.ubuntu.com/12040906/
#1867 [12:22] <RubbleHD> yes than?
#1868 [12:22] <CubeTheThird> RubbleHD, .. change the resolution setting?
#1869 [12:22] <CubeTheThird> NYJackolantern, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
#1870 [12:22] <RubbleHD> i have on desktop 1600x1200 but in game 1980 or so
#1871 [12:22] * xx7homy77xx [xx7homy77xx@notlogged] has joined #minecrafthelp
#1872 [12:23] <CubeTheThird> RubbleHD, you should change your computer's screen resolution then
#1873 [12:23] <RubbleHD> i wanna change on Minecraft
#1874 [12:23] <RubbleHD> on Desktop: 1600x1200
#1875 [12:23] <NYJackolantern> CubeTheThird - thanks will try to downgrade windows or will have to upgrade the graphics card then i guess
#1876 [12:23] <RubbleHD> on Minecraft is more i think so
#1877 [12:23] <CubeTheThird> NYJackolantern, you won't be able to upgrade your graphics card, since you have a laptop
#1878 [12:24] * JoeBob64 [JoeBob64@notlogged] has joined #minecrafthelp
#1879 [12:24] <JoeBob64> CubeTheThird im back
#1880 [12:24] <NYJackolantern> CubeTheThird - ok no probs thanks for your help
#1881 [12:24] <RubbleHD> can i change the resolution on Minecraft or not?
#1882 [12:24] <CubeTheThird> JoeBob64, ok. where are you at?
#1883 [12:24] <CubeTheThird> RubbleHD, yes.. In the profile settings
#1884 [12:25] <RubbleHD> on Minecraft launcher?
#1885 [12:25] <JoeBob64> so i right clicked the launcher and im at compatibility
#1886 [12:25] * felipe [felipe@notlogged] has joined #minecrafthelp
#1887 [12:25] <Wapple> Здравствуйте. что мне делать я долго не заходил в игру и забыл пароль я делал переадресацию аккаунта на моджанг. мне не приходит письмо востановления аккаунта.
#1888 [12:25] * NYJackolantern [NYJackolantern@notlogged] has quit. (Client Quit)
#1889 [12:25] <Afootpluto> Wapple, english only
#1890 [12:25] <CubeTheThird> JoeBob64, uncheck any boxes for 'run in compatibility mode' or whatever it's called
#1891 [12:26] <CubeTheThird> RubbleHD, yes...
#1892 [12:26] * esquiter [esquiter@notlogged] has quit. (Quit: Web client closed)
#1893 [12:26] <RubbleHD> CubeTheThird- what should i do on Profile settings?
#1894 [12:26] <JoeBob64> done
#1895 [12:26] <CubeTheThird> JoeBob64, save that, and run the game again
#1896 [12:26] <JoeBob64> and go up to a creeper and kill it ?
#1897 [12:27] <Wapple> Hello. what to do for a long time I did not go to the game and forgot the password I did the forwarding account mojang. I haven't received an email account recovery
#1898 [12:27] <CubeTheThird> JoeBob64, yup
#1899 [12:27] <CubeTheThird> Wapple, contact Mojang
#1900 [12:27] <CubeTheThird> ??> Wapple mojang/email
#1901 [12:27] <Absol> Wapple: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1902 [12:27] <Absol> Wapple: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1903 [12:27] <RubbleHD> Cube?
#1904 [12:27] <RubbleHD> what should i do on the edit profile?
#1905 [12:27] <RubbleHD> to have 1600x1200 on minecraft
#1906 [12:28] <Wapple> CubeTheThird where specifically
#1907 [12:28] <CubeTheThird> Wapple, read what Absol said
#1908 [12:28] <Wapple> ?
#1909 [12:28] <CubeTheThird> RubbleHD, the "resolution" setting?
#1910 [12:28] <RubbleHD> yes
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#1912 [12:28] <RubbleHD> but it doesnt help
#1913 [12:29] <Gallerian> Cube, i tried your link, did not work
#1914 [12:29] <CubeTheThird> RubbleHD, are you putting the game in fullscreen?
#1915 [12:29] <CubeTheThird> Gallerian, you couldn't install the driver?
#1916 [12:30] <RubbleHD> yes
#1917 [12:30] <CubeTheThird> RubbleHD, that's probably why
#1918 [12:30] <JoeBob64> ok so i 'killed the creeper' and now my game isnt responding!
#1919 [12:30] <RubbleHD> no its not
#1920 [12:30] <CubeTheThird> JoeBob64, can you show me the game output again?
#1921 [12:31] <RubbleHD> i have now in 864
#1922 [12:31] <RubbleHD> its the same
#1923 [12:31] <CubeTheThird> RubbleHD, I don't entirely understand what your problem is. Can you get a screenshot?
#1924 [12:31] <Gallerian> yes
#1925 [12:31] <JoeBob64> can you please give me the link for the paste website?
#1926 [12:31] <CubeTheThird> Gallerian, what happened when you tried?
#1927 [12:31] <CubeTheThird> JoeBob64, http://paste.ubuntu.com
#1928 [12:31] <RubbleHD> yes
#1929 [12:31] <Gallerian> i could
#1930 [12:31] <CubeTheThird> oh
#1931 [12:31] <RubbleHD> but where to send?
#1932 [12:32] <CubeTheThird> Gallerian, you probably need to install intel drivers too: https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#1933 [12:32] <CubeTheThird> ??> RubbleHD imgur
#1934 [12:32] <Absol> RubbleHD: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
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#1937 [12:32] <JoeBob64> http://paste.ubuntu.com/12041005/
#1938 [12:32] <Gallerian> ok, will try it
#1939 [12:33] <CubeTheThird> JoeBob64, wait.. I think I see what the problem is
#1940 [12:33] <CubeTheThird> JoeBob64, you have a resource pack installed called "CreeperFarts"
#1941 [12:33] <CubeTheThird> those are deadly
#1942 [12:33] <JoeBob64> correct
#1943 [12:33] <CubeTheThird> JoeBob64, the pack has broken sound files me thinks
#1944 [12:34] <RubbleHD> Cube?
#1945 [12:34] <RubbleHD> you can look now
#1946 [12:34] <CubeTheThird> yes?
#1947 [12:34] <RubbleHD> http://imgur.com/0jbvdBf,AvGGxQ3,UUnXI5p
#1948 [12:34] <RubbleHD> see?
#1949 [12:34] <CubeTheThird> RubbleHD, I don't know why you don't just increase your screen's resolution
#1950 [12:35] <RubbleHD> how
#1951 [12:35] <CubeTheThird> RubbleHD, right-click on your background -> resolution
#1952 [12:35] <RubbleHD> look at the screenshot
#1953 [12:35] <RubbleHD> the compass is to right on the desktop
#1954 [12:36] <JoeBob64> thx for the help!
#1955 [12:36] <RubbleHD> look at the next picture
#1956 [12:36] <RubbleHD> http://imgur.com/0jbvdBf,AvGGxQ3,UUnXI5p#2
#1957 [12:36] * Saxocellphone [Saxocellphone@notlogged] has joined #minecrafthelp
#1958 [12:36] <RubbleHD> thats alex hand
#1959 [12:36] * orthoplex64 [orthoplex64@notlogged] has joined #minecrafthelp
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#1961 [12:37] <CubeTheThird> RubbleHD, I've looked at them all...
#1962 [12:37] <RubbleHD> Okay
#1963 [12:37] <RubbleHD> what should i do now?
#1964 [12:37] <CubeTheThird> RubbleHD, did you increase your screen resolution like I suggested?
#1965 [12:37] <RubbleHD> wait
#1966 [12:38] <Saxocellphone> Hi, I have a outdated graphics driver problem, I have followed the instructions about downloading the intel driver update utility, but it shows that i have no updates. Any suggestions?
#1967 [12:38] * mate [mate@notlogged] has joined #minecrafthelp
#1968 [12:38] <Afootpluto> Saxocellphone, can you give us your dxdiag?
#1969 [12:39] * mate [mate@notlogged] has quit. (Client Quit)
#1970 [12:39] <Saxocellphone> just paste it in the chat or PM
#1971 [12:39] <RubbleHD> CubeTheThird?
#1972 [12:39] <Afootpluto> ??> Saxocellphone paste
#1973 [12:39] <Absol> Saxocellphone: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1974 [12:39] <RubbleHD> THX so much! :D
#1975 [12:39] <RubbleHD> now i can play
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#1977 [12:40] <Saxocellphone> --------------- Display Devices --------------- Card name: Intel(R) HD Graphics 4000 Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family DAC type: Internal Device Type: Full Device Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_05891028&REV_09 Display Memory: 1792 MB Dedicated Memory: 32 MB Shared Memory: 1760 MB Current Mode: 1920 x 1
#1978 [12:40] <RubbleHD> http://imgur.com/az4FiRf
#1979 [12:40] <CubeTheThird> Saxocellphone, paste it onto http://paste.ubuntu.com not here
#1980 [12:40] <Saxocellphone> oh
#1981 [12:41] <Saxocellphone> http://paste.ubuntu.com/12041076/
#1982 [12:41] <Saxocellphone> sorry
#1983 [12:41] <CubeTheThird> Saxocellphone, that's not the whole thing
#1984 [12:41] <Saxocellphone> http://paste.ubuntu.com/12041079/
#1985 [12:41] <Saxocellphone> oops
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#1988 [12:42] <CubeTheThird> Saxocellphone, try download and install https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#1989 [12:43] <Saxocellphone> ok i'll try thanks
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#1991 [12:43] <kira> Hello guys
#1992 [12:44] <CubeTheThird> hello kira
#1993 [12:44] <HyperCamel> Hello
#1994 [12:44] <kira> I need help , for minecraft error " java.lang.NullPointerException: group " , Who can help me ? :3
#1995 [12:44] * Wapple [Wapple@notlogged] has quit. (Quit: Web client closed)
#1996 [12:44] <CubeTheThird> kira, what anti-virus and firewall software do you have?
#1997 [12:44] <kira> Avast
#1998 [12:45] <CubeTheThird> kira, avast free?
#1999 [12:45] <kira> yes
#2000 [12:45] <CubeTheThird> kira, uninstall avast, reboot your computer, and reinstall it
#2001 [12:45] <kira> Okey :)
#2002 [12:45] <kira> If his works thank you
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#2005 [12:47] <Miguel> hey
#2006 [12:47] <Miguel> hey
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#2012 [12:53] <Bryan_> Crash, java.lang.OutOfMemoryError: Java heap space
#2013 [12:53] <CubeTheThird> Bryan_, are you using mods or resource packs?
#2014 [12:54] * mmilo [mmilo@notlogged] has joined #minecrafthelp
#2015 [12:54] <Bryan_> im using both
#2016 [12:54] <CubeTheThird> Bryan_, ok, and how much memory have you allocated to the game?
#2017 [12:55] <mmilo> i cant connect to minecraft it wont let me sign in every thing is right
#2018 [12:55] <Bryan_> it show 2mb
#2019 [12:55] <CubeTheThird> mmilo, what happens when you try?
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#2021 [12:55] <CubeTheThird> Bryan_, umm.. 'it'?
#2022 [12:55] <mmilo> it says that its incorrect even tho i restet the password
#2023 [12:55] <Bryan_> i look up details system on minecraft front screen
#2024 [12:56] <CubeTheThird> Bryan_, did you allocate more memory to the game?
#2025 [12:57] <CubeTheThird> mmilo, have you tried resetting your password?
#2026 [12:57] <Bryan_> no
#2027 [12:57] <mmilo> yes every time i try it wont sign me in
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#2029 [12:57] <CubeTheThird> ??> mmilo login/throttle
#2030 [12:57] <mmilo> it resets tho
#2031 [12:57] <Absol> mmilo: Your login is being throttled, which will prevent you from logging in.
#2032 [12:57] <Absol> mmilo: You will have to wait 3 hours without logging in for it to reset.
#2033 [12:57] <CubeTheThird> Bryan_, are you using the default game launcher?
#2034 [12:58] <mmilo> ok thanks
#2035 [12:58] <Bryan_> yes
#2036 [12:58] * alecazam [alecazam@notlogged] has joined #minecrafthelp
#2037 [12:58] <CubeTheThird> Bryan_, in the launcher, click "Edit Profile"
#2038 [12:58] <Bryan_> ok, what next
#2039 [12:59] <CubeTheThird> Bryan_, check the box for JVM arguments
#2040 [12:59] <Bryan_> got it, what next
#2041 [13:00] * Gallerian [Gallerian@notlogged] has joined #minecrafthelp
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#2043 [13:00] <CubeTheThird> Bryan_, the argument "-Xmx1G" dictates the maximum memory being used
#2044 [13:00] <CubeTheThird> Bryan_, change the number to increase how many GB of RAM will be used
#2045 [13:01] <Bryan_> u mean change to " Xmx2G " ?
#2046 [13:01] <CubeTheThird> sure
#2047 [13:01] <CubeTheThird> with the -
#2048 [13:01] * ESZAU27 [ESZAU27@notlogged] has joined #minecrafthelp
#2049 [13:01] <ESZAU27> I NEED HELP
#2050 [13:02] <CubeTheThird> ??> ESZAU27 ask
#2051 [13:02] <Absol> ESZAU27: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2052 [13:02] <Absol> ESZAU27: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#2054 [13:02] <Bryan_> ok, done, now click save profile?
#2055 [13:02] <CubeTheThird> Bryan_, yes, and try the game again
#2056 [13:02] <ESZAU27> someone speak spanish?
#2057 [13:02] * rubiksmomo [rubiksmomo@notlogged] has quit. (Quit: Leaving)
#2058 [13:02] <ESZAU27> http://paste.ubuntu.com/12041206/
#2059 [13:02] <Bryan_> ok now try the game again
#2060 [13:02] <CubeTheThird> ESZAU27, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2061 [13:03] * Chassabew [Chassabew@notlogged] has joined #minecrafthelp
#2062 [13:03] <ESZAU27> oh thanks
#2063 [13:06] <Chassabew> "Lack of updated graphics drivers." This comes up when I try to run Minecraft. I followed the link to fix it, but my Intel updater is showing that I do not have any updates or installations. What can I do from here?
#2064 [13:07] <CubeTheThird> Chassabew, do you have a dxdiag report?
#2065 [13:07] <Chassabew> Yes.
#2066 [13:07] <Chassabew> http://paste.ubuntu.com/12041250/
#2067 [13:07] <ESZAU27> but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2068 [13:07] * ESZAU27 [ESZAU27@notlogged] has quit. (Quit: Web client closed)
#2069 [13:08] <CubeTheThird> Chassabew, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2070 [13:08] <Chassabew> Thank you. (:
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#2084 [13:36] <AMerle> hello, impossible to login with my id. I have reset the password. If i try to login with ID or mail address it goes automaticcaly to the demo mode
#2085 [13:36] * minecrafter [minecrafter@notlogged] has joined #minecrafthelp
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#2088 [13:36] <CubeTheThird> AMerle, what is your minecraft username?
#2089 [13:37] <AMerle> S2003
#2090 [13:37] <minecrafter> hello?
#2091 [13:37] <CubeTheThird> AMerle, when you login to account.mojang.com/me do you see that name listed there?
#2092 [13:37] <CubeTheThird> hello minecrafter
#2093 [13:37] * emirhan [emirhan@notlogged] has quit. (Client Quit)
#2094 [13:37] <minecrafter> hello
#2095 [13:38] <minecrafter> i am having trouble with my drivers.
#2096 [13:38] <AMerle> yes. the name is listed and it is indicated that I have redeemed the game to this account
#2097 [13:38] <CubeTheThird> minecrafter, do you have a dxdiag report?
#2098 [13:38] <minecrafter> yes
#2099 [13:38] <CubeTheThird> AMerle, and, logging in with the same email in the game, it gives you the demo?
#2100 [13:38] <CubeTheThird> minecrafter, give a link to it here
#2101 [13:38] <AMerle> yes
#2102 [13:38] <minecrafter> ok
#2103 [13:39] <CubeTheThird> ??> AMerle launcher/relog
#2104 [13:39] <Absol> AMerle: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2105 [13:39] <AMerle> I have already done this and I have the same problem
#2106 [13:39] <AMerle> I use a Mac OS X
#2107 [13:40] <CubeTheThird> AMerle, logout, close and re-open the launcher, and log back in
#2108 [13:40] <AMerle> already done
#2109 [13:40] <minecrafter> i can't
#2110 [13:40] <CubeTheThird> hmm
#2111 [13:40] <CubeTheThird> AMerle, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#2112 [13:40] <CubeTheThird> minecrafter, .. why not?
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#2115 [13:41] <minecrafter> i lost the site to link it to.
#2116 [13:41] <CubeTheThird> minecrafter, http://paste.ubuntu.com
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#2120 [13:41] <AMerle> ok. after open Game Dir ?
#2121 [13:41] <CubeTheThird> AMerle, close the launcher, then delete the launcher_profiles.json file
#2122 [13:42] * blakie [blakie@notlogged] has joined #minecrafthelp
#2123 [13:42] <minecrafter> http://paste.ubuntu.com/
#2124 [13:43] <CubeTheThird> minecrafter, you have to submit it with the 'paste!' button
#2125 [13:43] <minecrafter> http://paste.ubuntu.com/12041662/
#2126 [13:43] * Nevostrius [Nevostrius@notlogged] has joined #minecrafthelp
#2127 [13:43] <CubeTheThird> woa
#2128 [13:44] <Nevostrius> hello
#2129 [13:44] <CubeTheThird> minecrafter, firstly, your graphics card isn't supported on editions of windows newer than windows 7
#2130 [13:44] <AMerle> i try to login back after ? login with mail address ?
#2131 [13:44] <CubeTheThird> hello Nevostrius
#2132 [13:44] <CubeTheThird> AMerle, that's right
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#2135 [13:44] <CubeTheThird> minecrafter, secondly, your graphics card won't be able to support the most recent versions of the game
#2136 [13:44] * blakie [blakie@notlogged] has joined #minecrafthelp
#2137 [13:45] <Nevostrius> if I reserve my Win10 MC version and I dont have win 10 can I download it even after beta for free?
#2138 [13:45] <AMerle> same problem
#2139 [13:45] <minecrafter> so i can't scan for a new upgrade?
#2140 [13:45] <CubeTheThird> AMerle, and you used the same email as what you used to login to account.mojang.com/me
#2141 [13:45] * MPPgamer [MPPgamer@notlogged] has joined #minecrafthelp
#2142 [13:45] <AMerle> yes
#2143 [13:45] <CubeTheThird> minecrafter, 'scan for an upgrade'? not sure what you mean by that
#2144 [13:45] <Afootpluto> minecrafter, you will need to get a new PC
#2145 [13:46] <minecrafter> oh no!
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#2148 [13:46] <minecrafter> i just got windows 10 here
#2149 [13:46] <MPPgamer> i just updated to windows 10 and i have an error in minecraft that says "Lack of updated graphics drivers"
#2150 [13:46] <CubeTheThird> MPPgamer, do you have a dxdiag report?
#2151 [13:46] <MPPgamer> yes
#2152 [13:46] <minecrafter> he has the same problem sa me
#2153 [13:47] <CubeTheThird> AMerle, are you using the default game launcher?
#2154 [13:47] <AMerle> Yes
#2155 [13:47] <Nevostrius> the win10 version is just the pocket version anyway
#2156 [13:47] <CubeTheThird> AMerle, please test your email here: http://www.minecraft.net/retrievename
#2157 [13:47] <AMerle> I have change nothing and it was working before
#2158 [13:48] <MPPgamer> CubeTheThird
#2159 [13:48] <minecrafter> i tried to play the demo but did not work because of my drivers
#2160 [13:48] * Nevostrius [Nevostrius@notlogged] has quit. (Client Quit)
#2161 [13:48] <CubeTheThird> MPPgamer, give a link to it here
#2162 [13:48] <MPPgamer> http://paste.ubuntu.com/12041678/
#2163 [13:48] <MPPgamer> its not all i nenglish
#2164 [13:48] <CubeTheThird> minecrafter, your computer is quite old. Downgrading to windows 7 will allow older versions of the game to work
#2165 [13:48] <CubeTheThird> MPPgamer, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2166 [13:49] <minecrafter> how do i downgrade it?
#2167 [13:49] <MPPgamer> applicable graphics card?
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#2170 [13:49] <SuperPig101> I just had to factory reinstall my Acer laptop. Now I can't get Minecraft to run. Error is "Pixel Format nto accelerated. I went to Intel and updated to latest video driver. Before I did factory restore Minecraft worked fine. http://paste.ubuntu.com/12041623/ for dxdiag.
#2171 [13:49] * AMerle [AMerle@notlogged] has quit. (Quit: Web client closed)
#2172 [13:49] <CubeTheThird> MPPgamer, if your computer is a laptop you can't upgrade the graphics card
#2173 [13:49] * thetornadozxd [thetornadozxd@notlogged] has joined #minecrafthelp
#2174 [13:49] <CubeTheThird> SuperPig101, one moment
#2175 [13:50] <eur> I have forgotten the email to my minecraft account for windows and I am wondering if there is any way to recover ir ?
#2176 [13:50] <MPPgamer> so my only option in this computer is to downgrade it
#2177 [13:50] <CubeTheThird> SuperPig101, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2178 [13:50] <CubeTheThird> MPPgamer, yup
#2179 [13:50] <MPPgamer> how do i do that
#2180 [13:50] <eur> I have forgotten the email to my minecraft account for windows and I am wondering if there is any way to recover ir ?
#2181 [13:50] <CubeTheThird> eur, you can test your emails on http://www.minecraft.net/retrievename
#2182 [13:50] <CubeTheThird> MPPgamer, see www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#2183 [13:51] <minecrafter> thank you for your help
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#2185 [13:51] <SuperPig101> ,<CubeTheThird> Thanks! I will try that now.
#2186 [13:51] * Julien2908LP [Julien2908LP@notlogged] has joined #minecrafthelp
#2187 [13:51] <eur> No, you don't get it, I forgot my email so idk what it is so how am I meant to type it in ? xD
#2188 [13:52] <CubeTheThird> eur, ah. You'll have to contact Mojang in that case
#2189 [13:52] <CubeTheThird> ??> eur mojang/email
#2190 [13:52] <Absol> eur: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2191 [13:52] <Absol> eur: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2192 [13:52] <eur> ;/
#2193 [13:53] * AMerle [AMerle@notlogged] has joined #minecrafthelp
#2194 [13:53] <eur> That's kinda why im here, I wanted live support from MOJANG
#2195 [13:53] <AMerle> sorry I have closed the page by mistake
#2196 [13:53] <CubeTheThird> eur, Mojang staff doesn't have live support. It's also the weekend anyways
#2197 [13:54] <eur> Ah ok well that sucks nvm thanks for the help, much appreciated !
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#2199 [13:54] <AMerle> I did not receive the mail through this page`
#2200 [13:54] <CubeTheThird> AMerle, please test ALL your emails there
#2201 [13:55] <AMerle> I have only one email. the one that I have used to create the Mojang account`
#2202 [13:56] <CubeTheThird> AMerle, how long ago did you register your username?
#2203 [13:56] <AMerle> 3 month ago and my daughter played with the game. not so often
#2204 [13:57] <CubeTheThird> hmm
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#2206 [13:59] <CubeTheThird> AMerle, to be sure, the demo works right?
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#2208 [14:00] <MPPgamer> Pixel format not accelerated
#2209 [14:00] <MPPgamer> what does that mean
#2210 [14:01] <CubeTheThird> MPPgamer, it's an error caused by insufficient OpenGL support from your graphics drivers
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#2213 [14:01] <AMerle> Demo is working fine
#2214 [14:01] <Allstar> How can i make a thread?
#2215 [14:01] <MPPgamer> ;-; i cri everyday
#2216 [14:01] <CubeTheThird> Allstar, ask in #minecraftforums
#2217 [14:01] <Allstar> k
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#2220 [14:01] <CubeTheThird> AMerle, hmm. I honestly have no idea why it's giving you only the demo option. I suppose we can try doing a clean install of the game
#2221 [14:02] <CubeTheThird> ??> AMerle mac/reinst
#2222 [14:02] <Absol> AMerle: You may need to reinstall the locally installed files that Minecraft puts into place.
#2223 [14:02] <Absol> AMerle: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
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#2227 [14:02] <morgan_sandstorm> I do not remember what email was used to setup my account. I have tried all accounts that I have. How can I get a password reset?
#2228 [14:03] <CubeTheThird> morgan_sandstorm, test all your emails here: http://www.minecraft.net/retrievename
#2229 [14:03] <morgan_sandstorm> I will try that, thanks Cube
#2230 [14:05] <morgan_sandstorm> No bueno. Any other ideas?
#2231 [14:05] <CubeTheThird> morgan_sandstorm, it can take a few minutes to get the email
#2232 [14:06] <CubeTheThird> morgan_sandstorm, wait 15 minutes. If then you still don't get one, you will have to contact Mojang
#2233 [14:06] <CubeTheThird> ??> morgan_sandstorm mojang/email
#2234 [14:06] <Absol> morgan_sandstorm: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2235 [14:06] <Absol> morgan_sandstorm: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#2244 [14:13] <Soliax1> problems with redeeming minecraft windows 10 beta
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#2247 [14:14] <CrystalInk> if a creeper blows up a chest will it destroy the items in the chest?
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#2249 [14:14] <Miya> Hey, I just changed my name for Minecraft, and now it's not letting me on any of the servers. It's saying "Failed to connect to the server. Not authenticated with Minecraft.net"
#2250 [14:14] <mattym> ??> Miya launcher/relog
#2251 [14:14] <CubeTheThird> CrystalInk, no. It will just break the chest
#2252 [14:14] <Absol> Miya: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2253 [14:14] * abcjjc [abcjjc@notlogged] has joined #minecrafthelp
#2254 [14:15] <CrystalInk> thats really weird because a creeper just blew up one of my chests that had 58 diamonds inside and now i cant find them
#2255 [14:15] <Miya> Alright, I'll try. I did restart Minecraft when I initially changed the name, but I'll mess with it. Thanks.
#2256 [14:15] <CubeTheThird> CrystalInk, logout and back in. They may not be rendering
#2257 [14:15] * Gabi [Gabi@notlogged] has joined #minecrafthelp
#2258 [14:16] <abcjjc> I am not getting an email to Reset my Password and i've waited almost 4 hours what should i do?
#2259 [14:16] * Soliax1 [Soliax1@notlogged] has quit. (Quit: Web client closed)
#2260 [14:16] <CubeTheThird> ??> abcjjc account/send-email
#2261 [14:16] <Absol> abcjjc: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#2264 [14:17] <CrystalInk> i had a lot of items in the chest and i got everything back except for the diamonds. i just logged and there still not there.
#2265 [14:17] * SuperPig101 [SuperPig101@notlogged] has joined #minecrafthelp
#2266 [14:17] <Miya> Alright, it's working now. Thanks again.
#2267 [14:17] <CrystalInk> i really dont want to go caving again...
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#2271 [14:18] <SuperPig101> <CubeTheThird> Thank you very much! It worked!
#2272 [14:18] <CubeTheThird> ah good!
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#2275 [14:18] <CrystalInk> i have a nether portal right next to the chests so is there a possibility they went in the nether??
#2276 [14:18] <CubeTheThird> CrystalInk, yes, very possible
#2277 [14:19] <Ayush> i get a message that i dont meet the requirements on windows 10 minecraft, but when i check the requirements i do meet them
#2278 [14:19] <CubeTheThird> Ayush, do you mean the Windows 10 edition, or the PC edition?
#2279 [14:19] <Ayush> windows 10 edition
#2280 [14:20] <Galaxy_2Alex> Ayush, The WIndows 10 Edition is currently not supported on 32-bit systems.
#2281 [14:20] <CubeTheThird> ^^
#2282 [14:20] <Galaxy_2Alex> Ayush, However, it should come with one of the next updates.
#2283 [14:20] <CubeTheThird> ah, didn't know that
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#2285 [14:20] <CrystalInk> does mc pc have a entity limit because the creeper blew up 8 furnaces that were all full and half full of a large chest?
#2286 [14:21] <CubeTheThird> CrystalInk, no, it wouldn't delete items due to a limit
#2287 [14:21] * Arnaud0215 [Arnaud0215@notlogged] has joined #minecrafthelp
#2288 [14:21] <Ayush> oh thank you. Is it going to come out during the beta? i own PC minecraft and would love to try it out
#2289 [14:21] <CrystalInk> im very confused
#2290 [14:21] <Extreme> Ayush: Yes, the next build.
#2291 [14:21] <mattym> CrystalInk, Any hopper's near the chest that blew?
#2292 [14:22] <CrystalInk> nope. havent made a single one
#2293 [14:22] <Ayush> Do you know when the next build will most likely be released?
#2294 [14:22] <CubeTheThird> we do not
#2295 [14:23] <Ayush> ok thanks for the help! have a great day!
#2296 [14:23] <Arnaud0215> Hello i got a questions: my minecraft account was getting toggeld or something like that so i muat wait 3 hours but now i got the same thing and it have bever hapends before do anybody knows why my account getting toggeld (or something like that)
#2297 [14:23] * Cam_ [Cam_@notlogged] has joined #minecrafthelp
#2298 [14:23] <CubeTheThird> Arnaud0215, if you fail to login to many times, it will get throttled
#2299 [14:24] <Cam_> Hellpo
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#2301 [14:24] <CrystalInk> i logged 2 times and the diamonds are no where to be seen.
#2302 [14:25] <CubeTheThird> CrystalInk, did you build with slabs? They may have clipped through the floor
#2303 [14:25] <Arnaud0215> Yha but i tried i lt one time whit an alt that i share. Does that mean if my friend tried it to mush time to loggin (and faild) when i loggin it also tohrteld.
#2304 [14:26] <Galaxy_2Alex> CrystalInk, Is it on a server?
#2305 [14:26] <Arnaud0215> Instantly
#2306 [14:26] <kyle> Hi Cube, I have updated all outstanding updates from HP - took a few hours. Unfortunately the launcher screen is still blank (white). My DxDiag URL is http://paste.ubuntu.com/12042139/
#2307 [14:26] * austin_ [austin_@notlogged] has joined #minecrafthelp
#2308 [14:26] <CubeTheThird> kyle, ok well now it shows updated drivers at least
#2309 [14:26] <CrystalInk> no and no
#2310 [14:27] <CubeTheThird> kyle, let's do a clean install of the game
#2311 [14:27] <CubeTheThird> ??> kyle win/reinst
#2312 [14:27] <Absol> kyle: You may need to reinstall the locally installed files that Minecraft puts into place.
#2313 [14:27] <Absol> kyle: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2314 [14:27] * jessexxxjesse [jessexxxjesse@notlogged] has joined #minecrafthelp
#2315 [14:27] <austin_> I forgot the email that I linked with Mojang and I can no longer access my account... any help?
#2316 [14:27] <Galaxy_2Alex> CrystalInk, And it was just one single creeper?
#2317 [14:27] * simon [simon@notlogged] has joined #minecrafthelp
#2318 [14:27] <CubeTheThird> austin_, you can test your emails here: http://www.minecraft.net/retrievename
#2319 [14:27] <CrystalInk> correct
#2320 [14:27] <kyle> ok, thanks for your help Cube and Absol, I'll try.
#2321 [14:28] * jessexxxjesse [jessexxxjesse@notlogged] has quit. (Client Quit)
#2322 [14:28] <CubeTheThird> CrystalInk, any lava, fire, or cactus nearby?
#2323 [14:28] * mono [mono@notlogged] has joined #minecrafthelp
#2324 [14:28] <austin_> I've already tried that multiple times, still couldn't figure it out
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#2326 [14:29] <CubeTheThird> austin_, then you will have to contact Mojang
#2327 [14:29] <CubeTheThird> ??> austin_ mojang/email
#2328 [14:29] <Absol> austin_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2329 [14:29] <CrystalInk> nope
#2330 [14:29] <Absol> austin_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#2332 [14:29] <CrystalInk> theres only cactus about 13 blocks away
#2333 [14:30] <CubeTheThird> hmm that's a bit far
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#2336 [14:33] <michaelgaymerpro> necesito ayuda abro el launcher y me sale algun problema con windows 10
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#2340 [14:34] <HettyFeather> Hi when i try to open minecraft it crashes i have had 2 people trying to help but there taties did not work what should i do
#2341 [14:34] * michaelgaymerpro [michaelgaymerpro@notlogged] has quit. (Client Quit)
#2342 [14:34] <CubeTheThird> HettyFeather, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2343 [14:34] * michaelgaymerpro [michaelgaymerpro@notlogged] has joined #minecrafthelp
#2344 [14:35] <CrystalInk> so is there a way i can get the diamonds back without going caving?
#2345 [14:35] <CubeTheThird> only if you have cheats enabled
#2346 [14:35] <HettyFeather> http://paste.ubuntu.com/12038876/
#2347 [14:35] <chase_> I need help resetting password. I reset it but keeps saying error
#2348 [14:35] <CrystalInk> erm i dont have cheats enabled.
#2349 [14:35] <CrystalInk> wait
#2350 [14:36] <CubeTheThird> HettyFeather, download and install catalyst software: http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
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#2352 [14:36] <CrystalInk> if i turn my world to lan and enable cheats will that work?
#2353 [14:36] * freckleface7 [freckleface7@notlogged] has joined #minecrafthelp
#2354 [14:36] <CubeTheThird> I believe so
#2355 [14:36] * Soliax1 [Soliax1@notlogged] has joined #minecrafthelp
#2356 [14:36] <HettyFeather> already have
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#2358 [14:37] <freckleface7> I can't connect to any servers in multiplayer. I'm new to Minecraft. Am I doing something wrong?
#2359 [14:37] * BeyonceLover48 [BeyonceLover48@notlogged] has joined #minecrafthelp
#2360 [14:37] <CubeTheThird> freckleface7, what happens when you try?
#2361 [14:37] * DoritosPvPz [DoritosPvPz@notlogged] has joined #minecrafthelp
#2362 [14:37] <Soliax1> Problem with minecraft windows 10 beta. Redeemed my code, but I still have to buy the game
#2363 [14:37] <CrystalInk> it worked!
#2364 [14:38] * BeyonceLover48_ [BeyonceLover48_@notlogged] has joined #minecrafthelp
#2365 [14:38] <HettyFeather> cube help
#2366 [14:38] <freckleface7> It says connection lost. Internal exception
#2367 [14:38] <CubeTheThird> freckleface7, what is the exact error message
#2368 [14:39] <CubeTheThird> HettyFeather, you've already installed that driver?
#2369 [14:39] <HettyFeather> yes the first guy said too
#2370 [14:39] <CubeTheThird> HettyFeather, did you have issues installing it?
#2371 [14:39] <XxJagx> i dont know my password and I'm not receiving the reset password email when i do the forgot password email?
#2372 [14:39] <HettyFeather> dont think so
#2373 [14:39] <kyle> Good news Cube and Absol... I have the prompt to log in!!! :) But. I cant connect to the servers (ConnectException: Connection Refused : Connect)
#2374 [14:40] <mattym> Soliax1, Make sure that you are logged into the Windows Store with the email/account you redeemed the code to
#2375 [14:40] <CubeTheThird> ??> XxJagx account/send-email
#2376 [14:40] <Absol> XxJagx: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2377 [14:40] <freckleface7> Internal Exception: io.netty.handler.codec.DecoderException: Badly Compressed packet - size of 10 is below server threshold of 256
#2378 [14:40] <CubeTheThird> kyle, what server are you trying to reach?
#2379 [14:40] * BeyonceLover48 [BeyonceLover48@notlogged] has quit. (Ping timeout: 204 seconds)
#2380 [14:40] <XxJagx> thank
#2381 [14:40] <CubeTheThird> freckleface7, run a test on speedtest.net
#2382 [14:40] * brunoadriano [brunoadriano@notlogged] has joined #minecrafthelp
#2383 [14:41] <kyle> the minecraft server - I dont know which one how do i see this?
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#2386 [14:41] <HettyFeather> is there anything elese i can do
#2387 [14:41] <creepcio> hello
#2388 [14:41] <CubeTheThird> kyle, click Edit on the server to see the address
#2389 [14:41] <CubeTheThird> HettyFeather, did you choose express or custom when installing?
#2390 [14:41] <HettyFeather> i dont know
#2391 [14:41] <creepcio> i need help
#2392 [14:42] <DoritosPvPz> Ola quando entro no client minecraft eu clico em play o client some mas depois o client volta com relatorio de crash o meu windows é 10
#2393 [14:42] <CubeTheThird> HettyFeather, then you probably didn't install it. Open the driver file
#2394 [14:42] <CubeTheThird> creepcio, what's the problem?
#2395 [14:42] <CubeTheThird> ??> DoritosPvPz lang/pt
#2396 [14:42] <CubeTheThird> ??> DoritosPvPz lang/pt
#2397 [14:42] * brunoadriano [brunoadriano@notlogged] has left #minecrafthelp
#2398 [14:42] <Absol> DoritosPvPz: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2399 [14:42] <creepcio> i want to install minecraft windows 10 edition but i can't
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#2402 [14:43] <CubeTheThird> creepcio, the windows 10 edition is not yet supported on 32 bit windows
#2403 [14:43] <creepcio> :o
#2404 [14:43] <freckleface7> CubeTheThird, Download: 20.03mbps, Upload: 1.86mbps
#2405 [14:43] <CubeTheThird> freckleface7, hmm well your upload is a bit low. What server are you trying to reach?
#2406 [14:43] <freckleface7> Mineplex
#2407 [14:44] * MattOfflineMc is now known as MattMc
#2408 [14:44] <DoritosPvPz> hello when I open my minecraft launcher and click on the play launcher disappears and then after a few seconds it back with crash report, my windows and ten and my pc settings is this link http://paste.ubuntu.com / 12042265 /
#2409 [14:44] <CubeTheThird> freckleface7, hmm do you have this issue with other servers?
#2410 [14:44] <CubeTheThird> DoritosPvPz, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#2411 [14:44] <freckleface7> tried opmines also and it wont connect either
#2412 [14:45] <CubeTheThird> freckleface7, try mctest.ae97.net
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#2415 [14:46] <freckleface7> CubeTheThird, what does that do?
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#2417 [14:46] <DoritosPvPz> No summarizing able to play minecraft on Windows 10
#2418 [14:46] <CubeTheThird> freckleface7, .. it's a server. Try connecting to it
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#2421 [14:47] <Soliax1> Mattym, yes I'm logged in the same email I used when I redeemed the code. My mojang account is connected with another email, but when I pushed the redeem button, I was sent to my microsoft account and redeemed my code there. But it skjouldn't be a problem that I'm using another email at my mojang account, or?
#2422 [14:47] <CubeTheThird> DoritosPvPz, no, you will not be able to play minecraft PC edition on windows 10 on that computer
#2423 [14:47] * PugLover013 [PugLover013@notlogged] has joined #minecrafthelp
#2424 [14:47] <freckleface7> CubeTheThird, that worked!
#2425 [14:47] <DoritosPvPz> Thank you
#2426 [14:47] <CubeTheThird> freckleface7, hmm ok, so it sounds like you have internet connection issues (that's the typical cause for those errors)
#2427 [14:47] <Apowy> I need help because as soon as i startup minecraft (im on windows 8) it closes and it told me to update drivers and i did everything they said so this is my last option please help
#2428 [14:47] * FartingDolphinz [FartingDolphinz@notlogged] has joined #minecrafthelp
#2429 [14:47] <ncsouza> http://paste.ubuntu.com/12042303/
#2430 [14:47] <CubeTheThird> freckleface7, do you have any downloading software open, like torrent software?
#2431 [14:48] <CubeTheThird> Apowy, do you have a dxdiag report?
#2432 [14:48] <Apowy> http://paste.ubuntu.com/12042344/
#2433 [14:48] <freckleface7> I don't
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#2436 [14:48] <PugLover013> Hi, I have my account on two different computers. If I change my minecraft skin on one computer, will it change on the other?
#2437 [14:48] <CubeTheThird> ncsouza, your graphics card is not supported beyond windows 7, and it is very old, so it wont work with newer editions of minecraft
#2438 [14:48] <FartingDolphinz> My drive is outdated and i have a dxdiag report
#2439 [14:48] <CubeTheThird> Apowy, one moment
#2440 [14:48] <FartingDolphinz> my graphics card i mean
#2441 [14:48] <Apowy> Ok.
#2442 [14:48] * Nightmare428 [Nightmare428@notlogged] has joined #minecrafthelp
#2443 [14:49] <CubeTheThird> PugLover013, the skin is based on your account, not your computer
#2444 [14:49] <CubeTheThird> FartingDolphinz, give a link to your dxdiag report here
#2445 [14:49] <PugLover013> ok, thanks
#2446 [14:49] <FartingDolphinz> http://paste.ubuntu.com/12042348/
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#2448 [14:49] * Mata is now known as MattMc
#2449 [14:49] <freckleface7> CubeTheThird, I will try to make some changes to get my speed up. Any other suggestions you think I could do?
#2450 [14:49] * DoritosPvPz [DoritosPvPz@notlogged] has quit. (Quit: Web client closed)
#2451 [14:49] <CubeTheThird> Apowy, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#2452 [14:49] <CubeTheThird> freckleface7, are you on wired or wireless?
#2453 [14:49] <freckleface7> wireless
#2454 [14:50] <CubeTheThird> FartingDolphinz, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2455 [14:50] <CubeTheThird> freckleface7, try moving close you your access point
#2456 [14:50] <mattym> Soliax1, That shouldnt be a proble, make sure that you are logged into the Store with the Windows/Microsoft account you entered when you redeemed
#2457 [14:50] <FartingDolphinz> it is downloading
#2458 [14:51] <mattym> Soliax1, Maybe log out and back in to be sure
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#2461 [14:51] <freckleface7> CubeTheThird, I am one floor above it. Can't really do much to get closer on my desktop :-/
#2462 [14:51] <CubeTheThird> freckleface7, oh.. you're on a desktop with wireless...
#2463 [14:51] <freckleface7> yeah, unfortunately
#2464 [14:51] <GamePlayNoob09> This is my problem if I the Launcher (. 1. 6. 13) starts, then I can play, as usual, the Realeasten versions (e. g. , Minecraft 1. 8. . . ), but I wants that like on top given beta. from Minecraft play. If I open to the Launcher and then on Edit profiles->; version Selection->; Allow use the "beta" Versions. . . ->; Use version->; old_beta b1. 3_01->; Saves profiles goes, Downloading the version and Launcht. . . it does not start
#2465 [14:51] <Soliax1> mattym, Already tried that a few times... still the same problem
#2466 [14:52] <FartingDolphinz> its done installing
#2467 [14:52] <CubeTheThird> FartingDolphinz, try the game again. You may have to reboot first
#2468 [14:52] <CubeTheThird> ??> GamePlayNoob09 launcher/log
#2469 [14:52] <Absol> GamePlayNoob09: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2470 [14:52] <Absol> GamePlayNoob09: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2471 [14:52] <mattym> Soliax1, On that account does the Windows 10 Edition show up in your purchases/recent purchases?
#2472 [14:53] <Apowy> CubeTheThrid i installed the driver do i have to restart my pc now?
#2473 [14:53] <freckleface7> CubeTheThird, thanks for the help/info
#2474 [14:53] <CubeTheThird> Apowy, yes, then try the game after
#2475 [14:53] <FartingDolphinz> it didnt work cube
#2476 [14:53] <Apowy> Ok :) brb
#2477 [14:53] <creepcio> ok thanks for tell me that i need 64 byte system
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#2480 [14:54] <Soliax1> mattym, in the store you mean?
#2481 [14:54] <mattym> Soliax1, Yeah
#2482 [14:55] <Soliax1> mattym, yes. says bought today for free
#2483 [14:55] * Mata [Mata@notlogged] has joined #minecrafthelp
#2484 [14:56] <mattym> Soliax1, Try logging out of the store, reboot the computer, then log back in and see if it changes
#2485 [14:56] * Playmoj [Playmoj@notlogged] has joined #minecrafthelp
#2486 [14:57] * Apowy [Apowy@notlogged] has quit. (Ping timeout: 204 seconds)
#2487 [14:58] <Playmoj> 90139B7E-65B6-4B0B-9B83-51950F5C3B43
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#2490 [14:58] <Soliax1> mattym, Yes it worked! thnx!
#2491 [14:58] <Playmoj> Weis jemand wo ich das token ein fügen muss
#2492 [14:59] * XxJagx [XxJagx@notlogged] has quit. (Quit: Web client closed)
#2493 [14:59] <CubeTheThird> ??> Playmoj lang/de
#2494 [14:59] <Extreme> Playmoj: DO NOT post your code here
#2495 [14:59] <Absol> Playmoj: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
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#2500 [15:03] * pandinhaGamer13 [pandinhaGamer13@notlogged] has joined #minecrafthelp
#2501 [15:03] <Playmoj> Does anyone know where I need to enter a token?
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#2503 [15:04] <Apowy> CubeTheThird i installed the drivers and restarted my pc and i dindt work (minecraft crash report http://paste.ubuntu.com/12042507/)
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#2505 [15:05] <CubeTheThird> Apowy, can you show me a new dxdiag report?
#2506 [15:05] <Apowy> Ofcourse, one moment please
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#2509 [15:07] <Apowy> Here it is: http://paste.ubuntu.com/12042561/
#2510 [15:08] <CubeTheThird> what the heck...
#2511 [15:08] <CubeTheThird> Apowy, hmm I may not have given you the driver you need. My bad. One sec
#2512 [15:08] <mattym> CubeTheThird, Manufacturer says Packard Bell, but im guessing much like the HP cousins,it needs one of their drivers
#2513 [15:09] <CubeTheThird> dono
#2514 [15:09] <CubeTheThird> Apowy, use this one: http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2064
#2515 [15:09] * gogosonicx138 [gogosonicx138@notlogged] has joined #minecrafthelp
#2516 [15:10] <gogosonicx138> can someone help me i am on minecraft windows 10 edition beta. when i click on the game it opens and closes again
#2517 [15:12] <Apowy> The download button doesnt work, but i have to go now :( i'll come back in a couple days) (i have the driver link saved)
#2518 [15:13] * gogosonicx138 [gogosonicx138@notlogged] has quit. (Client Quit)
#2519 [15:13] * pandinhaGamer13 [pandinhaGamer13@notlogged] has joined #minecrafthelp
#2520 [15:13] <pandinhaGamer13> http://paste.ubuntu.com/12042480/
#2521 [15:13] * gogosonicx138 [gogosonicx138@notlogged] has joined #minecrafthelp
#2522 [15:13] <pandinhaGamer13> me ajuda
#2523 [15:13] <pandinhaGamer13> http://paste.ubuntu.com/12042480/
#2524 [15:13] * avenger [avenger@notlogged] has joined #minecrafthelp
#2525 [15:13] <pandinhaGamer13> oi
#2526 [15:14] <gogosonicx138> u need assistance for minecraft windows 10 edition beta i clicked on the game today and now it just freezes then crashes
#2527 [15:14] <CubeTheThird> gogosonicx138, I'd recommend you report it on bugs.mojang.com
#2528 [15:15] <pandinhaGamer13> o meu jogo disse estar com erro no drive de pixels
#2529 [15:15] <gogosonicx138> ij
#2530 [15:15] <gogosonicx138> ok
#2531 [15:15] <gogosonicx138> thank you
#2532 [15:15] <pandinhaGamer13> não consigo jogar
#2533 [15:15] <CubeTheThird> pandinhaGamer13, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2534 [15:15] <kyle> Cube and Absol - Great news!! Im connected. I dont know how but my laptop was blocked to the authentication servers - authserver.mojang.com
#2535 [15:15] <avenger> i cant log into my minecraft launcher it keeps on saying (certificate exception: No subject alternative DNS name matching authserver.mojang.com found.)
#2536 [15:15] <avenger> someone pls help meh
#2537 [15:16] * Danilo190 [Danilo190@notlogged] has joined #minecrafthelp
#2538 [15:16] <pandinhaGamer13> obrigado
#2539 [15:16] <CubeTheThird> avenger, can you open cmd?
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#2541 [15:16] <avenger> idk how to do that
#2542 [15:16] * reilison [reilison@notlogged] has joined #minecrafthelp
#2543 [15:16] <kyle> I found a batch file on the web which runs a script to toggle the connection.. Great support from you guys - thankyou
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#2545 [15:16] <CubeTheThird> ??> avenger win/cmd
#2546 [15:16] <Absol> avenger: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#2547 [15:16] <avenger> k
#2548 [15:17] <CubeTheThird> avenger, there, run this command: ping authserver.mojang.com
#2549 [15:17] * Danilo190 [Danilo190@notlogged] has quit. (Client Quit)
#2550 [15:17] <avenger> wait what is win
#2551 [15:18] <CubeTheThird> avenger, ... do what Absol said
#2552 [15:18] <avenger> i type win+r?
#2553 [15:18] * reilison [reilison@notlogged] has quit. (Client Quit)
#2554 [15:19] <CubeTheThird> avenger, hold the windows key (flag key) and r
#2555 [15:19] <mattym> avenger, You need to hold the Windows and R key down together
#2556 [15:19] <avenger> oh ok
#2557 [15:19] <Extreme> gogosonicx138: When does it crash?
#2558 [15:20] * pandinhaGamer13 [pandinhaGamer13@notlogged] has quit. (Quit: Web client closed)
#2559 [15:20] <avenger> what do i do after i run the command?
#2560 [15:21] <gogosonicx138> what one do i select
#2561 [15:22] <gogosonicx138> on
#2562 [15:22] <CubeTheThird> avenger, what did it tell you after?
#2563 [15:22] * kyle [kyle@notlogged] has quit. (Ping timeout: 204 seconds)
#2564 [15:22] <Extreme> gogosonicx138: When does the game crash?
#2565 [15:22] <gogosonicx138> when
#2566 [15:22] <gogosonicx138> i click i
#2567 [15:22] <Extreme> gogosonicx138: Click what?
#2568 [15:23] <gogosonicx138> it freezes
#2569 [15:23] <gogosonicx138> when i click
#2570 [15:23] <gogosonicx138> minecraft
#2571 [15:23] <gogosonicx138> windows 10 edition
#2572 [15:23] <gogosonicx138> beta
#2573 [15:23] <Extreme> gogosonicx138: You need to be more specifc.
#2574 [15:23] * Playmoj [Playmoj@notlogged] has quit. (Quit: Web client closed)
#2575 [15:23] <Extreme> ??> gogosonicx138 do/\n
#2576 [15:23] <Extreme> ??> gogosonicx138 scol/\n
#2577 [15:23] <Extreme> ??> gogosonicx138 scold/\n
#2578 [15:23] <Absol> gogosonicx138: The Enter key is not a comma. Please don't flood the channel with many lines of just two or three words each. Learn how to use complete sentences and commas.
#2579 [15:24] <gogosonicx138> ok on windows 10 i click on minecraft windows 10 edition beta the game starts and it gets stuck on the mojang screen for about 40 seconds, after the game just crashes
#2580 [15:24] * Nunopvp [Nunopvp@notlogged] has joined #minecrafthelp
#2581 [15:25] * Nunopvp [Nunopvp@notlogged] has quit. (Client Quit)
#2582 [15:25] <Extreme> gogosonicx138: That's better.
#2583 [15:25] <Extreme> ??> gogosonicx138 win/dxdiag
#2584 [15:25] <Absol> gogosonicx138: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2585 [15:25] * mhdabrow [mhdabrow@notlogged] has joined #minecrafthelp
#2586 [15:25] <gogosonicx138> ok
#2587 [15:26] <mhdabrow> I need help with logging into my mojang account
#2588 [15:26] <Extreme> gogosonicx138: Run a DxDiag report as explained on the page and give us the URL.
#2589 [15:26] * mhdabrow [mhdabrow@notlogged] has quit. (Client Quit)
#2590 [15:26] <avenger> pinging authserver.mojang.com with 32 bits of data: request timed out request timed out request timed out request time out ping statistics: Packets:sent = 4, received 0, lost = 4 (%100 loss)
#2591 [15:26] * Bacon [Bacon@notlogged] has joined #minecrafthelp
#2592 [15:26] <gogosonicx138> oh wait i did that yesterday and they said i have to either downgrade from windows 10 to windows 7 or 8 or i have to get a better graphics card
#2593 [15:27] <Extreme> gogosonicx138: No, that was probably for the PC edition.
#2594 [15:27] * Bacon is now known as Guest1666
#2595 [15:27] <gogosonicx138> what
#2596 [15:27] <gogosonicx138> yes it was
#2597 [15:27] <Guest1666> My server connection is really bad on my friends server while my brothers who has same cp and internet has a way better conection with less lag
#2598 [15:27] <Extreme> gogosonicx138: You can ignore OpenGL issues as the Windows 10 Edition uses DirectX. Just give us a DxDiag report as explained.
#2599 [15:28] * Danny_monkeyking [Danny_monkeyking@notlogged] has joined #minecrafthelp
#2600 [15:29] * Niko_ [Niko_@notlogged] has joined #minecrafthelp
#2601 [15:29] <gogosonicx138> here http://paste.ubuntu.com/12042811/
#2602 [15:29] <Guest1666> Could my issue relate to ther version of 1.8 i use on the 1.8.8 server
#2603 [15:29] <mattym> Guest1666, Are you and your brothers on the same network (same house)?
#2604 [15:29] <Danny_monkeyking> IIS DONT WORK
#2605 [15:29] <Guest1666> yes but it is my friends server in a differnt town
#2606 [15:30] <mattym> Guest1666, Are you all on wifi, or are some connected with an ethernet cable?
#2607 [15:30] <Guest1666> We are all on wifi
#2608 [15:30] * Erusun [Erusun@notlogged] has quit. (Ping timeout: 202 seconds)
#2609 [15:31] <Danny_monkeyking> EVREY TIME I TRY TO PLAY IS DONT WORK
#2610 [15:31] <mattym> Guest1666, If there server is on 1.8.8, it should work with any 1.8 version, but it may help to update yours to 1.8.8 as well
#2611 [15:31] <Danny_monkeyking> IS JUST CRASH
#2612 [15:31] * Espercorn kicked Danny_monkeyking from #minecrafthelp (Reason: anny_monkeyking :(Extreme) Easy with the caps)
#2613 [15:31] <Guest1666> ill try that having optifine should cause lag should it?
#2614 [15:31] <Extreme> gogosonicx138: See: http://hopper.minecraft.net/help/using-event-viewer and give us any new events.
#2615 [15:31] <gogosonicx138> what
#2616 [15:32] * Danny_monkeyking [Danny_monkeyking@notlogged] has joined #minecrafthelp
#2617 [15:32] <mattym> Guest1666, Any modification to the game can cause unintended effects
#2618 [15:32] <Extreme> gogosonicx138: See the page that I just linked you.
#2619 [15:32] <gogosonicx138> yes
#2620 [15:32] <Guest1666> so i will be back if these solotions dont work
#2621 [15:32] <Niko_> Hello all!, I need some help. I can't log with my mc account because the launcher keeps timing out.
#2622 [15:32] <Danny_monkeyking> IS TO SLOW
#2623 [15:33] <gogosonicx138> Okay i will be right back to thank you.
#2624 [15:33] <Extreme> ??> Danny_monkeyking scold/shout
#2625 [15:33] <Absol> Danny_monkeyking: There is no need to yell. The acoustics in here are wonderful.
#2626 [15:33] <Bugboy1028> DopeGhoti, please calm down using caps lock
#2627 [15:33] * cohen [cohen@notlogged] has joined #minecrafthelp
#2628 [15:33] <Danny_monkeyking> SORRY
#2629 [15:33] <Danny_monkeyking> sorry
#2630 [15:33] <Bugboy1028> s/DopeGhoti/Danny_monkeyking/
#2631 [15:33] <ExtremeBot> Bugboy1028 meant to say: Danny_monkeyking, please calm down using caps lock
#2632 [15:33] <mattym> Bugboy1028, Tab complete stikes again!
#2633 [15:33] <Danny_monkeyking> okey
#2634 [15:34] <Extreme> gogosonicx138: The page only tells you to check the "Applications" log, but do the same for the "System" log
#2635 [15:34] <Danny_monkeyking> is just crash
#2636 [15:34] <mattym> ??> Danny_monkeyking launcher/crash-log
#2637 [15:34] <Absol> Danny_monkeyking: We need to see your crash log, which appears after a crash.
#2638 [15:34] <Absol> Danny_monkeyking: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2639 [15:35] <Niko_> Guys any ideas why my launcher times out? (Is not blocked by firewall or anything)
#2640 [15:35] * gustarez123 [gustarez123@notlogged] has joined #minecrafthelp
#2641 [15:35] <Niko_> I tried to reinstall but won't work :(
#2642 [15:35] <cohen> my minecraft keeps crashing when i try to go to a world
#2643 [15:35] <mattym> Niko_, What antivirus do you use?
#2644 [15:35] <Niko_> Avast premier
#2645 [15:35] * auzy911 [auzy911@notlogged] has joined #minecrafthelp
#2646 [15:35] <mattym> ??> cohen launcher/crash-log
#2647 [15:35] <gustarez123> spanish
#2648 [15:36] <Absol> cohen: We need to see your crash log, which appears after a crash.
#2649 [15:36] <DopeGhoti> I AM NOT YELL.. I am not yelling.
#2650 [15:36] <Absol> cohen: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2651 [15:36] <gogosonicx138> extreme
#2652 [15:36] <gogosonicx138> there are 3 errors
#2653 [15:36] <gogosonicx138> and 1
#2654 [15:36] <gogosonicx138> information
#2655 [15:36] <gogosonicx138> which of the three errors do i select and copy
#2656 [15:36] <gustarez123> spanish soport
#2657 [15:36] <Extreme> gogosonicx138: All of them.
#2658 [15:36] <Extreme> ??> gogosonicx138 paste
#2659 [15:36] <gogosonicx138> ok
#2660 [15:36] <Absol> gogosonicx138: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2661 [15:36] <mattym> Niko_, Try uninstalling avast, then restart the computer, and check if Minecraft will work, then reinstall the free version of avast
#2662 [15:36] <mattym> ??> gustarez123 lang/es
#2663 [15:36] <Absol> gustarez123: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2664 [15:36] <gogosonicx138> do i paste here
#2665 [15:37] <gogosonicx138> Log Name: Application Source: Microsoft-Windows-Immersive-Shell Date: 8/9/2015 9:36:33 PM Event ID: 5973 Task Category: (5973) Level: Error Keywords: User: AFTAB-PC\Aftab Computer: Aftab-PC Description: Activation of app Microsoft.MinecraftUWP_8wekyb3d8bbwe!App failed with error: The app didn't start in the required time. See the Microsoft-Windows-TWinUI/Operational log for additional inform
#2666 [15:37] <gustarez123> you is spanish
#2667 [15:37] <mattym> gustarez123, Read what Absol said
#2668 [15:37] <cohen> my anti virus is mcfee
#2669 [15:37] <gustarez123> spanis please
#2670 [15:37] <Guest1666> working well
#2671 [15:37] <mattym> cohen, Follow the instructions Absol posted
#2672 [15:37] <Niko_> ok, forgot to add that this happened for no apparent reason, one day it was working, then it didn't
#2673 [15:38] <Guest1666> but my constant framrate is down because of no optifine
#2674 [15:38] * Danny_monkeyking [Danny_monkeyking@notlogged] has quit. (Quit: Web client closed)
#2675 [15:38] <auzy911> Umm, is there anyone who can help me with getting a new redeem key?
#2676 [15:38] <cohen> i exed out of crash log
#2677 [15:38] <Guest1666> My conection still says it is worse than my brother who is on same wifi
#2678 [15:38] <Extreme> gogosonicx138: You cannot paste here.
#2679 [15:39] <mattym> Niko_, Some of the paid antivirus programs are TOO overprotective. try what i said
#2680 [15:39] <Extreme> ??> gogosonicx138 paste
#2681 [15:39] <Absol> gogosonicx138: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2682 [15:39] <gogosonicx138> oh sorry
#2683 [15:39] <mattym> Guest1666, Your internet may not be able to fully handle all the connections
#2684 [15:39] <cohen> my avast isent activated
#2685 [15:39] <gogosonicx138> http://paste.ubuntu.com/12042937/
#2686 [15:39] <avenger> hello
#2687 [15:39] <gogosonicx138> there
#2688 [15:39] <Niko_> Thank you! I tried a faster way of just deactivate it and it works, Avast is blocking it! Thank you mattym :)
#2689 [15:39] <Guest1666> but why do i have a differnt connection if we use than same wifi
#2690 [15:40] <gustarez123> lang/es
#2691 [15:40] <mattym> Niko_, Then Avast may have a way to "allow" minecraft and java through
#2692 [15:40] <avenger> what do i do with my problem
#2693 [15:40] <Niko_> Yeah, I'm working on it
#2694 [15:40] * chase143 [chase143@notlogged] has joined #minecrafthelp
#2695 [15:41] <mattym> Guest1666, Like i said, your internet/router may not be able to handle both
#2696 [15:41] <cohen> i don't have avast
#2697 [15:41] <gustarez123> hello http://paste.ubuntu.com/12042806/,
#2698 [15:41] <chase143> having trouble opening minerat on pc
#2699 [15:41] <mattym> gustarez123, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#2700 [15:41] <Guest1666> So is that also why i timed out
#2701 [15:41] <mattym> chase143, What happens when you try?
#2702 [15:41] <mattym> Guest1666, Possibly
#2703 [15:42] * cohen [cohen@notlogged] has quit. (Quit: Web client closed)
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#2705 [15:42] <gogosonicx138> extreme : here are the crash reports
#2706 [15:42] <mattym> cohen, If you dont see your name in the message, then its not meant for you
#2707 [15:42] <Guest1666> The owner closed the server sorry he thinks the lag is his fault
#2708 [15:42] * Truency[AFK] is now known as Truency
#2709 [15:43] <chase143> pixel support not accelerated comes up
#2710 [15:43] <mattym> chase143, Do you have the link to your dxdiag report? If so please post it in the chat.
#2711 [15:43] <cohen> my minecraft keeps crashing when i try to play a world
#2712 [15:43] * avenger [avenger@notlogged] has quit. (Quit: Web client closed)
#2713 [15:43] <chase143> http://paste.ubuntu.com/12042923/
#2714 [15:43] <mattym> ??> cohen launcher/crash-log
#2715 [15:43] <Absol> cohen: We need to see your crash log, which appears after a crash.
#2716 [15:43] <Absol> cohen: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2717 [15:43] <mattym> cohen, Follow the instructions from Absol
#2718 [15:43] <mattym> chase143, One moment
#2719 [15:43] <Extreme> gogosonicx138: Go back to Event viewer, and expand "Application and Services Logs" -> "Microsoft" -> "Windows" -> "Apps" -> and select "Microsoft-Windows-TWinUI/Operational" and check for stuff there too
#2720 [15:43] <gustarez123> como podria hacer para istalar el windows 7 pro original sin tener que pagar ya que lo tenia anteriormente
#2721 [15:43] <gogosonicx138> ij
#2722 [15:43] <gogosonicx138> ok
#2723 [15:44] <mattym> gustarez123, english please
#2724 [15:44] <gustarez123> como podria hacer para istalar el windows 7 pro original sin tener que pagar ya que lo tenia anteriormente
#2725 [15:44] <gustarez123> how you could do to istalar Original windows 7 pro without paying since it had previously
#2726 [15:44] <mattym> chase143, Sorry we dont support Windows XP here, you will need to find the model of Graphics hardware you have, and try to locate an updated driver for it
#2727 [15:44] <mattym> gustarez123, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2728 [15:44] <chase143> ok
#2729 [15:44] * santi257 [santi257@notlogged] has joined #minecrafthelp
#2730 [15:45] <gogosonicx138> ok
#2731 [15:45] <gogosonicx138> extreme
#2732 [15:45] <cohen> http://paste.ubuntu.com/12042993/
#2733 [15:45] <gogosonicx138> i found a lot of stuf
#2734 [15:45] <mattym> cohen, What antivirus do you use?
#2735 [15:45] <santi257> alguien me ayuda diciendome el correo de quejas de mojan
#2736 [15:45] <santi257> ?
#2737 [15:45] <Extreme> gogosonicx138: Look for ones where the times match when you launched Minecraft and it crashed
#2738 [15:45] <cohen> mcfee
#2739 [15:45] <mattym> ??> cohen av/mcafee/uninstall
#2740 [15:45] <Absol> cohen: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2741 [15:45] * chase143 [chase143@notlogged] has quit. (Quit: Web client closed)
#2742 [15:45] * Jan [Jan@notlogged] has joined #minecrafthelp
#2743 [15:45] <mattym> cohen, You will need to use the tool Absol linked you to remove McAfee
#2744 [15:46] <cohen> any other whay than wasting $170
#2745 [15:46] <gogosonicx138> okay
#2746 [15:46] <mattym> cohen, McAfee causes that issue with Minecraft, only know way to fix it is to remove McAfee
#2747 [15:46] <gogosonicx138> now i paste on ubunt
#2748 [15:46] * Jan [Jan@notlogged] has quit. (Client Quit)
#2749 [15:46] <Afootpluto> cohen, use a PC that doesn't have terrible software installed
#2750 [15:47] <cohen> do u know how much it was
#2751 [15:47] <Afootpluto> i personally dont care
#2752 [15:47] <cohen> uuuuugh ok
#2753 [15:47] * dujaporonga [dujaporonga@notlogged] has joined #minecrafthelp
#2754 [15:47] <mattym> cohen, Its your only option to play Minecraft on that pc, so it really doesnt matter
#2755 [15:47] <Extreme> cohen: Specifically the "Family protection" is known to cause issues with Minecraft.
#2756 [15:47] * Ginny_ [Ginny_@notlogged] has joined #minecrafthelp
#2757 [15:48] <gogosonicx138> i put the stuff on this website http://paste.ubuntu.com/12043009/
#2758 [15:48] <cohen> ooooooow
#2759 [15:48] <cohen> ok i can disable it while i play mc
#2760 [15:48] * tbz [tbz@notlogged] has joined #minecrafthelp
#2761 [15:48] <mattym> cohen, Let us know if that works
#2762 [15:48] <gogosonicx138> please hurry up i need to go to bed
#2763 [15:49] <Guest1666> mattym why does the wifi prioritize by brothers cp
#2764 [15:49] <mattym> Guest1666, No idea
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#2766 [15:50] * cohen [cohen@notlogged] has quit. (Quit: Web client closed)
#2767 [15:50] <Guest1666> ok
#2768 [15:50] * avenger [avenger@notlogged] has joined #minecrafthelp
#2769 [15:50] <Extreme> gogosonicx138: One moment
#2770 [15:50] <avenger> hello
#2771 [15:50] * santi257 [santi257@notlogged] has quit. (Ping timeout: 204 seconds)
#2772 [15:50] <gogosonicx138> okay
#2773 [15:50] * NaWaF_X10 [NaWaF_X10@notlogged] has joined #minecrafthelp
#2774 [15:51] <Extreme> gogosonicx138: Download the Media feature pack from here: https://www.microsoft.com/en-us/download/details.aspx?id=48231
#2775 [15:51] <gogosonicx138> okay thanks is that it
#2776 [15:51] <Extreme> gogosonicx138: No, that may or may not fix it.
#2777 [15:51] <gogosonicx138> okay
#2778 [15:51] <gogosonicx138> lemme check
#2779 [15:52] * NaWaF_X10 [NaWaF_X10@notlogged] has quit. (Client Quit)
#2780 [15:52] <avenger> i cant log into my launcher and when i do the command ping authserver.mojang.com it says tried 4 time and loss 4 times
#2781 [15:52] <Extreme> gogosonicx138: The exit code that Minecraft crashed with is commonly attributed to running "KN" or "N" versions of Windows which lack some OS features that are required for Minecraft.
#2782 [15:52] <gogosonicx138> ih
#2783 [15:52] * tbz [tbz@notlogged] has quit. (Client Quit)
#2784 [15:52] <gogosonicx138> oh
#2785 [15:52] <Niko_> Well there's no way around it, its avast problem but still thank you! I just have to deactivate it when i launch it
#2786 [15:52] * dujaporonga [dujaporonga@notlogged] has quit. (Quit: Web client closed)
#2787 [15:53] <mattym> Niko_, Will probably also need it off to use servers
#2788 [15:53] <gogosonicx138> do i install both x86 and x64
#2789 [15:53] <Extreme> gogosonicx138: Namely, some Xbox features like GameDVR are not included so Minecraft will crash as soon as it attempts to have Windows load those libraries.
#2790 [15:53] <Extreme> gogosonicx138: 64-bit.
#2791 [15:54] * Erusun [Erusun@notlogged] has joined #minecrafthelp
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#2793 [15:57] <gogosonicx138> excuse me may i ask a question
#2794 [15:58] <Extreme> gogosonicx138: Yes?
#2795 [15:58] <gogosonicx138> do you guys like work for mojang or something?
#2796 [15:58] <Extreme> gogosonicx138: We do not, no. We are volunteers.
#2797 [15:58] <gogosonicx138> oh
#2798 [15:58] <gogosonicx138> ok
#2799 [15:58] * Guest1666 [Guest1666@notlogged] has quit. (Quit: Web client closed)
#2800 [15:59] <Niko_> Ok
#2801 [15:59] * Niko_ [Niko_@notlogged] has quit. (Quit: Web client closed)
#2802 [15:59] * dujaporonga [dujaporonga@notlogged] has quit. (Client Quit)
#2803 [16:02] <gogosonicx138> ok bye the installation is taking to long
#2804 [16:02] <gogosonicx138> but i have to go im only 12 and its like 4 past 10
#2805 [16:03] * gogosonicx138 [gogosonicx138@notlogged] has quit. (Quit: Web client closed)
#2806 [16:06] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 206 seconds)
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#2808 [16:08] * fds [fds@notlogged] has joined #minecrafthelp
#2809 [16:08] <fds> http://paste.ubuntu.com/12043210/
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#2812 [16:09] <avenger> can nothing be done with my problem?
#2813 [16:09] <dewi> ive done the dxdiag thing but it still wont work
#2814 [16:10] * SamanM [SamanM@notlogged] has joined #minecrafthelp
#2815 [16:10] <avenger> so no more minecraft for me then?
#2816 [16:10] * SamanM [SamanM@notlogged] has quit. (Client Quit)
#2817 [16:11] <CubeTheThird> avenger, what anti-virus and firewall software do you have?
#2818 [16:11] * kadu [kadu@notlogged] has joined #minecrafthelp
#2819 [16:11] <dewi> please help me
#2820 [16:12] <CubeTheThird> dewi, give a link to your dxdiag report here
#2821 [16:12] <dewi> http://paste.ubuntu.com/12043228/
#2822 [16:12] <avenger> im not to sure
#2823 [16:12] <CubeTheThird> ??> avenger tools/hjt
#2824 [16:12] <Absol> avenger: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2825 [16:12] <Absol> avenger: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2826 [16:12] <CubeTheThird> dewi, one moment
#2827 [16:12] <dewi> ok
#2828 [16:12] <CubeTheThird> dewi, you can try download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#2829 [16:12] * dave [dave@notlogged] has joined #minecrafthelp
#2830 [16:13] <CubeTheThird> dewi, please note though, your graphics card is not officially supported on windows 7
#2831 [16:13] <dave> hello?
#2832 [16:13] * dave is now known as Guest75746
#2833 [16:13] <dewi> ok ill be back in a min ok
#2834 [16:13] <Guest75746> okay?
#2835 [16:13] <avenger> well i know i have a anti virus thing called malwarebytes anti-malware
#2836 [16:14] <Guest75746> yes and?
#2837 [16:14] <Guest75746> how do i find my screen shots on a mac
#2838 [16:14] <Guest75746> ???
#2839 [16:14] <CubeTheThird> Guest75746, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#2840 [16:14] <avenger> and kaspersky internet security
#2841 [16:15] <Guest75746> okay now what
#2842 [16:15] <Guest75746> got it nvm thanks
#2843 [16:15] * Oli_Gig [Oli_Gig@notlogged] has joined #minecrafthelp
#2844 [16:15] * Oli_Gig [Oli_Gig@notlogged] has joined #minecrafthelp
#2845 [16:15] * Guest75746 [Guest75746@notlogged] has left #minecrafthelp
#2846 [16:15] * Nevostrius [Nevostrius@notlogged] has joined #minecrafthelp
#2847 [16:15] <Nevostrius> hi
#2848 [16:16] * Nevostrius [Nevostrius@notlogged] has quit. (Client Quit)
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#2850 [16:17] * kayleerodri1234 [kayleerodri1234@notlogged] has joined #minecrafthelp
#2851 [16:17] <AidenSoul> hi
#2852 [16:17] <dewi> it wont let me download it
#2853 [16:17] <AidenSoul> someone can help me pls?
#2854 [16:18] <Bugboy1028> ??> AidenSoul ask
#2855 [16:18] <kayleerodri1234> hello i cant download it either, can someone help??
#2856 [16:18] <Absol> AidenSoul: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2857 [16:18] <Absol> AidenSoul: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2858 [16:19] * kayleerodri1234 [kayleerodri1234@notlogged] has quit. (Client Quit)
#2859 [16:19] <AidenSoul> i redeemed my code of minecraft 10 edition, but i tried to install it, but i can. the bottom it's grey, i can't installit
#2860 [16:20] <AidenSoul> can i post you a picture of my screen?
#2861 [16:20] <Extreme> AidenSoul: You need a 64-bit OS with an x64-capable processor to play Minecraft: Windows 10 Edition.
#2862 [16:20] <AidenSoul> okey grx
#2863 [16:20] <Extreme> AidenSoul: A new update with 32-bit support is being worked on.
#2864 [16:21] * gustarez123 [gustarez123@notlogged] has quit. (Quit: Web client closed)
#2865 [16:21] <AidenSoul> but my pc is 64x
#2866 [16:21] <mattym> AidenSoul, But you dont have a 64-Bit version of Windows
#2867 [16:22] <AidenSoul> ok thanks
#2868 [16:22] <AidenSoul> bye
#2869 [16:22] * AidenSoul [AidenSoul@notlogged] has quit. (Client Quit)
#2870 [16:22] <Oli_Gig> Hey, I'm having issues with the Minecraft launcher. It signs me out & when I try to sign back in, it fails to connect to authserver.mojang.com, giving me an UnknownHostException. It seems to me like the game is blocking all network connectivity, since when I launch in offline mode (through a third-party launcher) I can't even ping servers. Windows firewall is disabled, I have no antivirus active and I'm running Windows 10. This problem has been occurri
#2871 [16:22] <Oli_Gig> Wow, sorry for the wall of text heh
#2872 [16:23] <mattym> Oli_Gig, What antivirus do you have installed?
#2873 [16:23] <Oli_Gig> I don't have an antivirus installed, unless Windows Defender counts
#2874 [16:23] <avenger> i need help when i run it and do what you tell me it says i have to edit it myself or something but idk what to do
#2875 [16:24] <mattym> Oli_Gig, Can you tell me the exact error it gives you from the official launcher
#2876 [16:24] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Quit: ChatZilla 0.9.91.1 [Firefox 28.0/20140314220517])
#2877 [16:25] <Oli_Gig> mattym, "Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked. (UnknownHostException: authserver.mojang.com)"
#2878 [16:25] * Cross [Cross@notlogged] has joined #minecrafthelp
#2879 [16:25] <mattym> avenger, What says that? and what exactly is it saying?
#2880 [16:25] <Cross> Hello
#2881 [16:25] <Cross> Can you help me?
#2882 [16:26] <mattym> ??> Oli_Gig tools/hjt
#2883 [16:26] <Absol> Oli_Gig: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2884 [16:26] <Absol> Oli_Gig: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2885 [16:26] <Cross> Minecraft won't run on my new PC I just made
#2886 [16:26] <mattym> Oli_Gig, Can you follow the direction from Absol
#2887 [16:26] <Cross> It has Windows 10
#2888 [16:26] * Matt_Bot [Matt_Bot@notlogged] has joined #minecrafthelp
#2889 [16:26] <mattym> Cross, what happens when you try?
#2890 [16:26] <Matt_Bot> HALP ME
#2891 [16:26] <Cross> I get this thing:
#2892 [16:26] <dewi> please help me
#2893 [16:26] <Cross> Lack of updated graphics drivers
#2894 [16:27] <mattym> Cross, Do you have the link to your dxdiag report? If so please post it in the chat.
#2895 [16:27] <Cross> http://paste.ubuntu.com/12043418/
#2896 [16:27] <Cross> There you go
#2897 [16:27] <mattym> Cross, Can you copy ALL the contents of the dxdiag report over to the paste site and get me a new link
#2898 [16:27] <Matt_Bot> Hey mattym
#2899 [16:27] * KidWhoPlaySports [KidWhoPlaySports@notlogged] has joined #minecrafthelp
#2900 [16:27] <Cross> You mean ALL?
#2901 [16:28] * Matt_Bot [Matt_Bot@notlogged] has quit. (Client Quit)
#2902 [16:28] <mattym> Cross, Yes, everything in the report file
#2903 [16:28] <Cross> Ok
#2904 [16:28] <mattym> dewi, What wont it let you download?
#2905 [16:28] <KidWhoPlaySports> OK
#2906 [16:28] <Cross> http://paste.ubuntu.com/12043444/ Here Mattym
#2907 [16:29] <mattym> Cross, Ok one moment
#2908 [16:29] <Cross> Thank you
#2909 [16:29] * mmilo [mmilo@notlogged] has joined #minecrafthelp
#2910 [16:29] * Venomsnake72 [Venomsnake72@notlogged] has joined #minecrafthelp
#2911 [16:29] <Venomsnake72> Hello?
#2912 [16:29] <mmilo> hi
#2913 [16:30] <dewi> mattym it will know the internet crashed
#2914 [16:30] <mattym> Cross, Download and Install the file here http://www.geforce.com/drivers/results/87789
#2915 [16:30] <Cross> Ok doing it now
#2916 [16:30] <avenger> well when i try to run the scan it says for some reason your system denied write access to the hosts file. if any hijacked domains are in this file, hijack this may not be able to fix this. if that happens, you need to edit the file yourself. to do this, click start run and type: notepadC:\Windows\system32\drivers\etc\hosts and press enter, find the line(s) Hijackthis reports and delete them. save the file as hosts.'(with quotes), and reboot.
#2917 [16:30] <Oli_Gig> mattym: http://paste.ubuntu.com/12043460/
#2918 [16:31] <mattym> avenger, Thats ok, just ignore that and follow the rest of the instructions
#2919 [16:31] * KidWhoPlaySports [KidWhoPlaySports@notlogged] has quit. (Client Quit)
#2920 [16:31] <mattym> Oli_Gig, One moment
#2921 [16:31] <avenger> ignore what?
#2922 [16:31] <Venomsnake72> My problem is that Every time i try to sign into minecraft it is saying I cant sign in. I have tried Changing my password and Also wait numerous hours (3 to more) and Still have nothing. I have also tried restarting my Computer.
#2923 [16:31] <Oli_Gig> no worries, thanks mattym
#2924 [16:31] * Versions [Versions@notlogged] has joined #minecrafthelp
#2925 [16:32] <mattym> Oli_Gig, Do you know how to open the Run (CMD)
#2926 [16:32] <Venomsnake72> So i need help
#2927 [16:32] <mattym> Venomsnake72, What error does the launcher give you when you try to log in?
#2928 [16:32] <Venomsnake72> Umm let me tell you in a sec
#2929 [16:33] <Oli_Gig> yep mattym, what do you want me to run?
#2930 [16:33] <mattym> Oli_Gig, Type this: netsh winsock reset
#2931 [16:33] <mattym> Oli_Gig, Then press enter
#2932 [16:33] <mattym> Oli_Gig, If it completes it should tell you to restart the computer, do so
#2933 [16:33] <Cross> My download is almost complete, what do I do when its finished?
#2934 [16:34] <mattym> Cross, Run/Install the download and follow the instructions it gives you
#2935 [16:34] <Venomsnake72> All it says is username or password inccorect if you need help reset you password press the link below so idk
#2936 [16:34] <mattym> Venomsnake72, Are you able to log in at account.mojang.com/me ?
#2937 [16:34] <Venomsnake72> Yes
#2938 [16:34] <mattym> Venomsnake72, Are you using the same login in the game as you are on the site?
#2939 [16:34] <Venomsnake72> Yes
#2940 [16:35] <mattym> Venomsnake72, What is the username?
#2941 [16:35] <Venomsnake72> My email t_doyle4@yahoo.com
#2942 [16:35] <Versions> Hi, so i got a new computer from the asus company and i got minecraft for it. i had everything i wanted texturepacks, worlds and even skins and now i wanna do some like modern designs and i wanted to get the shaders mod and it wouldnt work for me. i watched a lot of tutorials and still didnt worked. like it works but it crashes or it dosent load and all that stuff...
#2943 [16:35] <mattym> Venomsnake72, No the username
#2944 [16:35] <Venomsnake72> Oh Venomsnake72 xD
#2945 [16:35] <avenger> http://paste.ubuntu.com/
#2946 [16:35] <mattym> ??> Versions mods
#2947 [16:35] <Absol> Versions: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2948 [16:35] <Absol> Versions: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2949 [16:35] <mattym> avenger, We need the full paste link
#2950 [16:36] <avenger> http://paste.ubuntu.com/12043513/
#2951 [16:36] <Versions> 1.8
#2952 [16:36] <avenger> there
#2953 [16:36] <Oli_Gig> restarting, back soon
#2954 [16:36] <mattym> Venomsnake72, And are you sure you are able to log in at account.mojang.com/me can you double check?
#2955 [16:36] <Venomsnake72> Yes i will check
#2956 [16:36] <Versions> how it keeps crashing
#2957 [16:37] <mattym> Versions, Read what absol said
#2958 [16:37] <Versions> i didnt get any msg from absol
#2959 [16:37] <mattym> ??> Versions mods
#2960 [16:37] <Absol> Versions: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2961 [16:37] <Absol> Versions: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2962 [16:38] <mattym> ??> avenger av/kaspersky
#2963 [16:38] <Versions> i got it now so theres nothing you guys can do about it
#2964 [16:38] <Absol> avenger: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#2965 [16:38] <Cross> Out of curiosity, do you get these issues often with people who buy new computers and install minecraft
#2966 [16:38] <mattym> avenger, Try the the instructions Absol sent you
#2967 [16:38] <mattym> Cross, Yes, lots of people forget drivers
#2968 [16:38] <avenger> wait what
#2969 [16:38] * rich__ [rich__@notlogged] has joined #minecrafthelp
#2970 [16:39] <avenger> which instructions
#2971 [16:39] <Venomsnake72> Ok that was weird it works now... Anyways thanks for yourtime
#2972 [16:39] <mattym> avenger, Read up, look at what Absol said
#2973 [16:39] <avenger> the scan log file?
#2974 [16:39] * mmilo [mmilo@notlogged] has quit. (Quit: Web client closed)
#2975 [16:39] <mattym> ??> avenger av/kaspersky
#2976 [16:39] <Absol> avenger: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#2977 [16:39] <mattym> avenger, That ^
#2978 [16:39] <avenger> what is that?
#2979 [16:39] <avenger> av?
#2980 [16:40] <mattym> avenger, Go to the link in the instrcutions from Absol
#2981 [16:40] * Venomsnake72 [Venomsnake72@notlogged] has quit. (Quit: Web client closed)
#2982 [16:40] <avenger> im there
#2983 [16:40] <mattym> avenger, Do what it says
#2984 [16:40] <Cross> I'm new to PC's and video cards. Would you say my video card is decent for minecraft?
#2985 [16:40] * Oli_Gig [Oli_Gig@notlogged] has joined #minecrafthelp
#2986 [16:41] <mattym> Cross, Should be
#2987 [16:41] <avenger> wait im so confused right now
#2988 [16:41] <Oli_Gig> I return, and my problem has been solved, thank you so much mattym
#2989 [16:41] <Cross> Ok, I need to restart my computer will I be able to come back to the chat afterwards?
#2990 [16:42] <mattym> avenger, Go to this link and follow its instructions http://support.kaspersky.com/9927#block1
#2991 [16:42] <mattym> Cross, Yes, restart then try Minecraft, if it still has issues then come back
#2992 [16:42] <mattym> Oli_Gig, Ok, have fun
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#2994 [16:42] <Oli_Gig> have a good one man!
#2995 [16:42] * Oli_Gig [Oli_Gig@notlogged] has quit. (Client Quit)
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#2997 [16:43] <Cross> Ok in case it does work and I do not come back, I appreciate the help matty thank you very much!
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#2999 [16:43] * Ulrich1968 [Ulrich1968@notlogged] has quit. (Client Quit)
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#3001 [16:44] <Ulrich1968> I was logged out of my game and all the passwords I try don't work
#3002 [16:44] <mattym> Ulrich1968, What error does the launcher give when you try to log in?
#3003 [16:45] <Ulrich1968> how do I get new password reset
#3004 [16:45] <Ulrich1968> wrong password but I had it saved to the page but it's saying its wrong
#3005 [16:45] <mattym> Ulrich1968, If you go to account.mojang.com/me and try to log in there, it should have the option to reset your password
#3006 [16:45] <avenger> i dont have the same version of kaspersky
#3007 [16:46] <mattym> avenger, Then uninstall Kaspersky
#3008 [16:46] <avenger> why?
#3009 [16:46] <Ulrich1968> OK that's I will give that a try
#3010 [16:46] <mattym> avenger, Its blocking the connection
#3011 [16:46] * chris_ [chris_@notlogged] has joined #minecrafthelp
#3012 [16:46] <avenger> wait it is
#3013 [16:47] <chris_> i cant play minecraft it says i have an outdated video card
#3014 [16:47] <mattym> chris_, Do you have the link to your dxdiag report? If so please post it in the chat.
#3015 [16:47] * Zendesk [Zendesk@notlogged] has joined #minecrafthelp
#3016 [16:47] <chris_> just bought the game
#3017 [16:47] <Zendesk> hello
#3018 [16:48] <Galaxy_2Alex> Zendesk, Hello
#3019 [16:48] <chris_> hi
#3020 [16:48] <mattym> chris_, Do you have the link to your dxdiag report? If so please post it in the chat.
#3021 [16:48] <Galaxy_2Alex> ??> chris_ win/dxdiag
#3022 [16:48] <Absol> chris_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3023 [16:48] <Zendesk> yes
#3024 [16:48] <Zendesk> http://paste.ubuntu.com/12043604/
#3025 [16:48] <chris_> http://paste.ubuntu.com/12043577/
#3026 [16:48] <Galaxy_2Alex> Zendesk, One moment
#3027 [16:48] <mattym> chris_, One moment
#3028 [16:48] <Zendesk> okey
#3029 [16:48] * vinicius [vinicius@notlogged] has joined #minecrafthelp
#3030 [16:48] <chris_> k
#3031 [16:48] * Hershies [Hershies@notlogged] has joined #minecrafthelp
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#3035 [16:49] <Galaxy_2Alex> Zendesk, Download and Install this driver: https://downloadcenter.intel.com/download/23886
#3036 [16:49] <Zendesk> ok
#3037 [16:50] <mattym> chris_, Download and Install the file from this page http://www.nvidia.com/Download/driverResults.aspx/84585/en-us
#3038 [16:50] <chris_> k
#3039 [16:50] <chris_> thats it
#3040 [16:50] <mattym> chris_, Download it, Install it, then follow the directions it gives you
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#3042 [16:51] * Barty [Barty@notlogged] has joined #minecrafthelp
#3043 [16:51] <chris_> kk
#3044 [16:51] <avenger> i may have done it
#3045 [16:51] * Davi [Davi@notlogged] has joined #minecrafthelp
#3046 [16:51] <Barty> oi
#3047 [16:51] <Davi> oi
#3048 [16:51] <Galaxy_2Alex> Barty, Hello
#3049 [16:51] <Galaxy_2Alex> Davi, Hello
#3050 [16:51] <Barty> crasho
#3051 [16:52] <Galaxy_2Alex> ??> Barty launcher/crash-log
#3052 [16:52] <Absol> Barty: We need to see your crash log, which appears after a crash.
#3053 [16:52] <Absol> Barty: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3054 [16:52] <Davi> estou com problemas para atualizar os Drivers gráficos
#3055 [16:52] <mattym> Davi, Do you have the link to your dxdiag report? If so please post it in the chat.
#3056 [16:52] <Galaxy_2Alex> Davi, English only please.
#3057 [16:52] * Davi [Davi@notlogged] has quit. (Client Quit)
#3058 [16:52] <Barty> o meu minecraft crasho
#3059 [16:52] <Galaxy_2Alex> Barty, English only please.
#3060 [16:53] <avenger> i turned of the encrpypted thing but my minecraft is still not working
#3061 [16:53] <mattym> avenger, What error does it give now?
#3062 [16:53] <avenger> the same thing
#3063 [16:53] <mattym> avenger, Which is?
#3064 [16:54] <avenger> when i try to log into my launcher it says (certificate exception: no subject alternative dns name matching authserver.mojang.com found.)
#3065 [16:54] * AMerle [AMerle@notlogged] has quit. (Ping timeout: 204 seconds)
#3066 [16:55] <Galaxy_2Alex> ??> avenger net/dns/public
#3067 [16:55] <mattym> avenger, Can you open the Run (CMD) again
#3068 [16:55] <Absol> avenger: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#3069 [16:55] <Absol> avenger: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#3070 [16:55] <avenger> k
#3071 [16:55] <Barty> my MINECRAFT crash
#3072 [16:55] <mattym> avenger, Try the instructions from Absol
#3073 [16:55] <Afootpluto> ??> Barty launcher/crash-log
#3074 [16:55] <Absol> Barty: We need to see your crash log, which appears after a crash.
#3075 [16:55] <Absol> Barty: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3076 [16:55] <avenger> the ping thing
#3077 [16:56] <mattym> avenger, No, try the directions Absol just told you
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#3086 [17:02] <Zendesk> hello
#3087 [17:02] <Zendesk> help
#3088 [17:02] <Afootpluto> with?
#3089 [17:02] * rezemdeevil [rezemdeevil@notlogged] has joined #minecrafthelp
#3090 [17:02] <Galaxy_2Alex> Zendesk, What's the problem?
#3091 [17:02] <Zendesk> sorry iam not speak english
#3092 [17:03] <Zendesk> He says there is an error processor
#3093 [17:03] <Galaxy_2Alex> Zendesk, Alright, give me a few more seconds.
#3094 [17:03] <Zendesk> ok
#3095 [17:04] <rezemdeevil> nao comsigo abaixar
#3096 [17:04] * Neal [Neal@notlogged] has joined #minecrafthelp
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#3101 [17:05] <Zendesk> He says " This installation package is not supported by this processor type " what ?
#3102 [17:05] <Galaxy_2Alex> Zendesk, Download and Install this driver (.exe): https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-
#3103 [17:06] <Zendesk> ok
#3104 [17:06] <Zendesk> Please wait
#3105 [17:06] * Palomo [Palomo@notlogged] has joined #minecrafthelp
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#3107 [17:09] * Bryan__ [Bryan__@notlogged] has joined #minecrafthelp
#3108 [17:09] <Bryan__> bmg: Unable to fit: minecraft:items/fish_pufferfish_raw - size: 512x512 - Maybe try a lowerresolution resourcepack?
#3109 [17:09] <Galaxy_2Alex> Bryan__, Maybe try a lowerresolution resourcepack?
#3110 [17:09] * fosforito [fosforito@notlogged] has joined #minecrafthelp
#3111 [17:09] <Galaxy_2Alex> Bryan__, Remove your resource pack, and try again.
#3112 [17:09] <Bryan__> how do that?
#3113 [17:09] <Galaxy_2Alex> ??> Bryan__ win/.minecraft
#3114 [17:09] <Absol> Bryan__: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#3115 [17:10] * dewi [dewi@notlogged] has quit. (Quit: Web client closed)
#3116 [17:10] <Galaxy_2Alex> Bryan__, From there, go into your resourcepacks folder, and delete everything in there.
#3117 [17:10] <Bryan__> ok , hold on
#3118 [17:11] * fosforito [fosforito@notlogged] has quit. (Client Quit)
#3119 [17:11] * shtivios [shtivios@notlogged] has joined #minecrafthelp
#3120 [17:12] <shtivios> hey
#3121 [17:12] <Galaxy_2Alex> shtivios, Hello
#3122 [17:12] <Bryan__> now it working! thanks, Question is that reason because too much mod ?
#3123 [17:12] <shtivios> i can't join to my minecraft account
#3124 [17:13] * Josh_ [Josh_@notlogged] has joined #minecrafthelp
#3125 [17:13] <Galaxy_2Alex> Bryan__, No, because your system does not support high resolution resource packs, you need a better PC if you want to run them.
#3126 [17:13] <Galaxy_2Alex> shtivios, Where? And what does it say if you try?
#3127 [17:13] <Josh_> Hello! I think sombody changed the email linked to my account, thus I cant change the password, is there anything I cando?
#3128 [17:13] <Galaxy_2Alex> Josh_, Contact Mojang with your transaction ID.
#3129 [17:14] <Galaxy_2Alex> ??> Josh_ account/trans-id
#3130 [17:14] <Absol> Josh_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3131 [17:14] <Absol> Josh_: If you used PaySafeCard, your transaction ID is the card number.
#3132 [17:14] <shtivios> i dont know but i reset my password a he seed this to my emil and i dont get it
#3133 [17:14] <Josh_> ty lemme try to find
#3134 [17:14] * Bryan__ [Bryan__@notlogged] has quit. (Quit: Web client closed)
#3135 [17:14] <Galaxy_2Alex> shtivios, How long have you been waiting for the mail?
#3136 [17:15] <shtivios> 1 day
#3137 [17:15] <Galaxy_2Alex> shtivios, Checked Spam and Ads folder?
#3138 [17:15] * Josh_ [Josh_@notlogged] has quit. (Client Quit)
#3139 [17:16] <shtivios> i dont see this
#3140 [17:16] <Galaxy_2Alex> shtivios, Contact Mojang with your transaction ID.
#3141 [17:16] <Galaxy_2Alex> ??> shtivios account/trans-id
#3142 [17:16] <Absol> shtivios: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3143 [17:16] <Absol> shtivios: If you used PaySafeCard, your transaction ID is the card number.
#3144 [17:16] <Galaxy_2Alex> ??> shtivios account/send-email
#3145 [17:16] <Absol> shtivios: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3146 [17:16] * FaC4Createur [FaC4Createur@notlogged] has joined #minecrafthelp
#3147 [17:16] * Emily [Emily@notlogged] has joined #minecrafthelp
#3148 [17:17] * chris_ [chris_@notlogged] has quit. (Ping timeout: 204 seconds)
#3149 [17:17] <Emily> Does anyone have Windows 10?
#3150 [17:17] <Galaxy_2Alex> Emily, Do you have a link to your DxDiag? If so, please give us the link to your DxDiag.
#3151 [17:18] <Emily> I don't have a link
#3152 [17:18] * Ulrich1968 [Ulrich1968@notlogged] has quit. (Ping timeout: 204 seconds)
#3153 [17:18] <Galaxy_2Alex> Emily, Oh, sorry. What is your issue?
#3154 [17:18] * WiOffroader [WiOffroader@notlogged] has joined #minecrafthelp
#3155 [17:18] * guga [guga@notlogged] has joined #minecrafthelp
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#3157 [17:19] * kadu [kadu@notlogged] has quit. (Quit: Web client closed)
#3158 [17:19] <WiOffroader> Hello I have been trying to log in to my account but it will not let me.
#3159 [17:19] <WiOffroader> I was just recently on a couple hours ago
#3160 [17:19] <Galaxy_2Alex> WiOffroader, Where? And what does it say if you try?
#3161 [17:20] <Emily> Well I updated to Windows 10, but I don't want to play on Minecraft Windows 10 Beta Edition. I was told that I could play Minecraft as I could before the update, but I don't know how.
#3162 [17:20] * pinballzealot [pinballzealot@notlogged] has joined #minecrafthelp
#3163 [17:20] <Galaxy_2Alex> Emily, Just download it from minecraft.net/download again
#3164 [17:20] <WiOffroader> It said my account migrated and to use email but that doesnt work either
#3165 [17:20] <Galaxy_2Alex> Emily, Like you did on precious Windows Versions.
#3166 [17:20] <WiOffroader> I didnt migrate my account
#3167 [17:20] * miguel0s2 [miguel0s2@notlogged] has joined #minecrafthelp
#3168 [17:20] <Galaxy_2Alex> WiOffroader, What is your Minecraft Username?
#3169 [17:20] <WiOffroader> WiOffroader
#3170 [17:21] <Emily> Okay, I will see
#3171 [17:21] <Emily> Thank you very much
#3172 [17:21] * miguel0s2 [miguel0s2@notlogged] has quit. (Client Quit)
#3173 [17:21] <Galaxy_2Alex> WiOffroader, Check your Mail Adresses on this page:
#3174 [17:21] <shtivios> Thank you Galaxy_2Alex
#3175 [17:21] <Galaxy_2Alex> ??> WiOffroader account/retrieve-name
#3176 [17:21] <Absol> WiOffroader: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#3177 [17:22] <pinballzealot> So I have Minecraft for pc, I recently upgraded to Windows 10 OS and wanted to take advangtage of the free upgrade, but cannot login to Mojang with my Minecraft account. Minecraft username is derangedpranks
#3178 [17:22] <Galaxy_2Alex> pinballzealot, Are you using your Username to log in?
#3179 [17:23] * An_Angry_Brit [An_Angry_Brit@notlogged] has quit. (Ping timeout: 202 seconds)
#3180 [17:23] <pinballzealot> No cause it asked for the email
#3181 [17:23] * RoBlockHead [RoBlockHead@notlogged] has joined #minecrafthelp
#3182 [17:23] <Galaxy_2Alex> pinballzealot, You will need to migrate your account first: account.mojang.com/migrate
#3183 [17:23] <pinballzealot> okay thanks!
#3184 [17:24] <RoBlockHead> I need help, I want a vanilla minecraft SkyFactory command
#3185 [17:24] <Galaxy_2Alex> ??> RoBlockHead mods
#3186 [17:24] <Absol> RoBlockHead: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3187 [17:24] <Absol> RoBlockHead: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3188 [17:24] * Jake123 [Jake123@notlogged] has joined #minecrafthelp
#3189 [17:25] <WiOffroader> Galaxy_2Alex I know my username that is not the problem. I just cannot log into my account.
#3190 [17:25] * DerAnonyme [DerAnonyme@notlogged] has joined #minecrafthelp
#3191 [17:25] <Jake123> How do I upload a server
#3192 [17:25] <Jake123> How do I upload a server
#3193 [17:25] * RoBlockHead [RoBlockHead@notlogged] has left #minecrafthelp
#3194 [17:25] <Galaxy_2Alex> ??> Jake123 mp/server-setup
#3195 [17:25] <Absol> Jake123: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#3196 [17:25] <DerAnonyme> How can i use mcedit on a server?
#3197 [17:25] <WiOffroader> It says iw was migrated but I didnt migrate it
#3198 [17:25] <Galaxy_2Alex> ??> DerAnonyme mods
#3199 [17:25] <Absol> DerAnonyme: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3200 [17:25] <Absol> DerAnonyme: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3201 [17:25] <Galaxy_2Alex> WiOffroader, Contact Mojang with your transaction ID.
#3202 [17:25] * Hello [Hello@notlogged] has joined #minecrafthelp
#3203 [17:25] <Galaxy_2Alex> ??> WiOffroader account/trans-id
#3204 [17:25] <Hello> Hi
#3205 [17:25] <Absol> WiOffroader: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3206 [17:25] <Galaxy_2Alex> ??> WiOffroader account/send-email
#3207 [17:25] <Absol> WiOffroader: If you used PaySafeCard, your transaction ID is the card number.
#3208 [17:25] <Absol> WiOffroader: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3209 [17:25] <Galaxy_2Alex> Hello, Hello.
#3210 [17:26] * Josh55 [Josh55@notlogged] has joined #minecrafthelp
#3211 [17:26] <WiOffroader> What if I dont know my transaction ID it was bought so very long ago
#3212 [17:26] <Galaxy_2Alex> WiOffroader, Without the transaction ID, you will not receive account support.
#3213 [17:26] <Galaxy_2Alex> WiOffroader, You can recover it though. When and how did you buy Minecraft?
#3214 [17:26] <WiOffroader> like 5 years ago and probably creditcard
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#3216 [17:27] <Josh55> So I need to get my email reset, and in the mojang help thing it says if I bought minecraft with a credit card past dec 2013 I can use braintree, but I bought mc before that, can I still recover?
#3217 [17:27] * Rus_Su [Rus_Su@notlogged] has joined #minecrafthelp
#3218 [17:27] <Galaxy_2Alex> ??> Josh55 account/trans-id/skrill
#3219 [17:27] <Absol> Josh55: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#3220 [17:27] <Absol> Josh55: If you need to recover your transaction ID from this service, you will need to contact Skrill: https://help.skrill.com/en/SpeakToSkrill
#3221 [17:27] <Rus_Su> http://paste.ubuntu.com/12043808/
#3222 [17:27] <Galaxy_2Alex> Rus_Su, One moment
#3223 [17:28] <Galaxy_2Alex> WiOffroader, Hm, alright, contact Mojang Support and ask for alternate account verification methods.
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#3225 [17:28] <WiOffroader> ok do they have a number or email?
#3226 [17:28] <Galaxy_2Alex> ??> WiOffroader account/send-email
#3227 [17:28] <Absol> WiOffroader: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#3232 [17:29] <Galaxy_2Alex> Rus_Su, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot assist with that. If it is a laptop, you will need a new system.
#3233 [17:29] <Josh55> And just incase, what if I bought minccraft befor 2011?
#3234 [17:29] <Galaxy_2Alex> Josh55, If you bought it before 2011, you need to have the E-Mail with the ID.
#3235 [17:29] <Rus_Su> http://paste.ubuntu.com/12043808/
#3236 [17:30] <Galaxy_2Alex> Josh55, If you don't have that anymore, you need to contact Mojang for alternate verification methods.
#3237 [17:30] <Galaxy_2Alex> Rus_Su, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot assist with that. If it is a laptop, you will need a new system.
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#3240 [17:30] <Emily> Okay, so I did what you said but it keeps crashing & saying that I need to update my graphic drivers
#3241 [17:30] <Rus_Su> Fuck all of you
#3242 [17:30] * AuBot kicked Rus_Su from #minecrafthelp (Reason: us_Su :Please keep it civil.)
#3243 [17:30] <Galaxy_2Alex> ??> Emily win/dxdiag
#3244 [17:30] <Absol> Emily: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3245 [17:31] * ryanf4 [ryanf4@notlogged] has joined #minecrafthelp
#3246 [17:32] <Emily> I did that, & looked for the manufacturer, but all it says is (standard display types)
#3247 [17:32] <Galaxy_2Alex> Emily, Please give us the link to your DxDiag.
#3248 [17:32] <ryanf4> can somebody help me? i believe my account has been compromised. it's telling me that my account has been migrated (when i try to log in using my username), but i never migrated my account. i went ahead and tried logging in with my emails anyways and nothing worked.
#3249 [17:32] <Emily> how
#3250 [17:32] <Galaxy_2Alex> ??> ryanf4 account/hacked
#3251 [17:32] <Absol> ryanf4: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#3252 [17:32] <Absol> ryanf4: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#3253 [17:32] <Galaxy_2Alex> Emily, It's part of the instructions on the page I gave you.
#3254 [17:33] * shtivios [shtivios@notlogged] has quit. (Quit: Web client closed)
#3255 [17:33] <Emily> can I please have it again?
#3256 [17:33] * Hello is now known as RoBlockHead
#3257 [17:34] <Galaxy_2Alex> ??> Emily win/dxdiag
#3258 [17:34] <Absol> Emily: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3259 [17:34] <ryanf4> i'm not sure i have access to my transaction ID. i purchased the game ages ago. the only email i have from mojang is an email telling me which usernames are linked with my email from november 201
#3260 [17:34] <ryanf4> 2011*
#3261 [17:34] <ryanf4> i also emailed them about 2 weeks ago and haven't heard back.
#3262 [17:35] <Galaxy_2Alex> ryanf4, You will have to wait for them to answer, there is nothing else this channel can do for you.
#3263 [17:35] <ryanf4> okay :/ does it usually take this long to get a response?
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#3266 [17:35] <Galaxy_2Alex> ryanf4, They currently have a bit of a backlog, but they should be answering you soon.
#3267 [17:35] * ViniPlaysHD [ViniPlaysHD@notlogged] has joined #minecrafthelp
#3268 [17:36] <ViniPlaysHD> preciso de ajuda
#3269 [17:36] <ryanf4> dang okay, i feel like i've been waiting for ages. thanks anyways though
#3270 [17:36] <Galaxy_2Alex> ??> ViniPlaysHD lang/pt
#3271 [17:36] <Absol> ViniPlaysHD: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#3272 [17:37] <ViniPlaysHD> I download the game more said my device needed more appeal what it means
#3273 [17:38] <ViniPlaysHD> I download the game more I said my device needed more appeal
#3274 [17:38] <ryanf4> When mojang support gets back to me and I reply, do i have to wait through the backlog again to get another response? Or is someone assigned to my case who answers relatively soon
#3275 [17:38] <Galaxy_2Alex> ViniPlaysHD, Do you have a link to your DxDiag?
#3276 [17:39] <Galaxy_2Alex> ryanf4, No, the answer will be faster.
#3277 [17:39] <ViniPlaysHD> yues
#3278 [17:39] <ViniPlaysHD> yes
#3279 [17:39] <Galaxy_2Alex> ViniPlaysHD, Please post it into this chatroom.
#3280 [17:41] * XxKirito777xX [XxKirito777xX@notlogged] has joined #minecrafthelp
#3281 [17:42] <ViniPlaysHD> ta written it instead use this device you need a device with more feature for more details see the Additional information
#3282 [17:42] <Galaxy_2Alex> ??> ViniPlaysHD win/dxdiag
#3283 [17:42] <Absol> ViniPlaysHD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3284 [17:43] <Galaxy_2Alex> ViniPlaysHD, Oh, you are trying to play the Windows 10 Edition?
#3285 [17:43] <RoBlockHead> Help
#3286 [17:43] <Galaxy_2Alex> ViniPlaysHD, Your device is currently not supported, but it should be with the next build. It is currently unknown when it will be released though. Until that, you can still play the regular PC edition.
#3287 [17:43] <Galaxy_2Alex> ??> RoBlockHead ask
#3288 [17:43] <Absol> RoBlockHead: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#3289 [17:43] <Absol> RoBlockHead: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#3290 [17:43] * EternalEnder [EternalEnder@notlogged] has joined #minecrafthelp
#3291 [17:44] <pinballzealot> thanks for your help I think it's working
#3292 [17:44] <RoBlockHead> I need A Vanilla Skyfactory command
#3293 [17:44] <ViniPlaysHD> ok thanks
#3294 [17:44] <Galaxy_2Alex> RoBlockHead, Sorry, I don't really get what you mean.
#3295 [17:44] <EternalEnder> my stone blocks are bugging out does that mean i found a strong hold
#3296 [17:44] <Galaxy_2Alex> EternalEnder, "bugging out"?
#3297 [17:44] <RoBlockHead> I want a command for making a vanilla sky factory
#3298 [17:45] <ryanf4> Galaxy how much will it cost for to get my email at the top of mojang support's priority list ;)
#3299 [17:45] <EternalEnder> the lights are like spreading out
#3300 [17:45] * pinballzealot [pinballzealot@notlogged] has quit. (Quit: Web client closed)
#3301 [17:45] <Galaxy_2Alex> ryanf4, I do not work for Mojang.
#3302 [17:45] <EternalEnder> then i heard a sound
#3303 [17:45] <ryanf4> :(
#3304 [17:45] * XxKirito777xX [XxKirito777xX@notlogged] has quit. (Client Quit)
#3305 [17:45] <Emily> I did the win/dxdiag, maybe. To look at my dxdiag, I was told to do windows key + r
#3306 [17:46] * RoBlockHead [RoBlockHead@notlogged] has quit. (Quit: Web client closed)
#3307 [17:46] <Galaxy_2Alex> Emily, Follow the full instructions please.
#3308 [17:46] <Galaxy_2Alex> EternalEnder, No, that does not indicate a stronghold.
#3309 [17:50] <Emily> http://paste.ubuntu.com/12044109/ here
#3310 [17:52] <Galaxy_2Alex> ??> Emily win/update
#3311 [17:52] <Absol> Emily: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
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#3318 [17:58] <TechnoFries> What does fortune on an axe do?
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#3321 [17:58] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#3322 [17:59] <Galaxy_2Alex> TechnoFries, http://minecraft.gamepedia.com/Fortune#Fortune
#3323 [18:00] * Guest19682 is now known as Yoda
#3324 [18:00] <TechnoFries> thx
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#3329 [18:04] <FacuBerra> Necesito comunicarme con Mojan puede ser?
#3330 [18:04] <Galaxy_2Alex> ??> FacuBerra lang/es
#3331 [18:04] <Absol> FacuBerra: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#3334 [18:06] <Emily> FacuBerra: puede ponerse en contacto Mojang en mojang.com o minecraft.net
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#3340 [18:11] <DangerMan_500> Ive tryed getting WIndows 10 Minecraft and the Store did not pop up or downloaded
#3341 [18:11] * idk [idk@notlogged] has joined #minecrafthelp
#3342 [18:11] * Cutey [Cutey@notlogged] has joined #minecrafthelp
#3343 [18:12] <idk> http://paste.ubuntu.com/12044270/
#3344 [18:12] <mattym> DangerMan_500, Did you log in on your mojang account and redeem it?
#3345 [18:12] <DangerMan_500> Yes
#3346 [18:12] <mattym> idk, Unfortunately your graphics hardware is not supported on Windows 8.1, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#3347 [18:12] <mattym> DangerMan_500, Are you logged into the store on the account/email you redeemed it to?
#3348 [18:13] <DangerMan_500> But I am running on Windows 10 on Intel Graphics, it works.Im running a trial to test it
#3349 [18:13] <mattym> DangerMan_500, YOu need to only read the lines you see your name on
#3350 [18:14] <mattym> DangerMan_500, Are you logged into the store on the account/email you redeemed it to?
#3351 [18:14] <DangerMan_500> Yes
#3352 [18:14] * FREDDY_ [FREDDY_@notlogged] has joined #minecrafthelp
#3353 [18:14] <mattym> DangerMan_500, on the page for Minecraft Windows 10 Edition, what does it say on the download area?
#3354 [18:15] <idk> i think ill just play it on a diff. computer
#3355 [18:15] <FacuBerra> My problem is that my hotmail is blocking and can not go and when i go to Mojang or Minecraft have to answer some security questions and not the answers i remember and tells me to change them send me a message to my hotmail and can not go i need urgent help please
#3356 [18:15] <DangerMan_500> I dont see the page
#3357 [18:15] <mattym> DangerMan_500, Go to the Windows Store and find it
#3358 [18:16] <DangerMan_500> I already found it
#3359 [18:16] <mattym> ??> FacuBerra mojang/contact
#3360 [18:16] <mattym> ??> FacuBerra mojang/email
#3361 [18:16] <Absol> FacuBerra: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3362 [18:16] <Absol> FacuBerra: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3363 [18:16] <mattym> FacuBerra, You need to fill out the form Absol linked you
#3364 [18:16] <FacuBerra> Ok gracias
#3365 [18:17] <FacuBerra> Y no hay algún contacto telefonico?
#3366 [18:18] * FREDDY_ [FREDDY_@notlogged] has quit. (Client Quit)
#3367 [18:18] <mattym> FacuBerra, No
#3368 [18:18] <DangerMan_500> I dont understand
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#3372 [18:19] <Cutey> http://paste.ubuntu.com/12044255/ it wont let me play minecraft like log in it just crash when i do try to log in
#3373 [18:19] <mattym> Cutey, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
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#3377 [18:23] <abbyonette> how can i fix whenever i click on a server that i want to connect to and it says java.lang.nullpointerexception: group?
#3378 [18:23] <mattym> abbyonette, What antivirus do you use?
#3379 [18:24] <abbyonette> mcafee
#3380 [18:24] <mattym> ??> abbyonette av/mcafee/uninstall
#3381 [18:24] <Absol> abbyonette: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#3382 [18:24] <mattym> abbyonette, You will need to use the tool Absol linked to remove McAfee
#3383 [18:25] <abbyonette> is that all i have to do?
#3384 [18:25] * rywheels [rywheels@notlogged] has joined #minecrafthelp
#3385 [18:25] <mattym> abbyonette, Once the tool finishes, it should ask to restart the computer, do so then try the game again
#3386 [18:25] <abbyonette> alright thank you!
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#3398 [18:35] <iKamando> I am having trouble downloading Mc on my new PC. It get to the end of the 1.8.8 update and it then comes up with this error. "Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release"
#3399 [18:36] <mattym> iKamando, Do you have the shortcut to MC on your desktop?
#3400 [18:36] <iKamando> yes
#3401 [18:36] <mattym> iKamando, Can you right click it and select Run As Administrator, and see if that makes it work
#3402 [18:37] * C||x0_o is now known as Cvolton||AFK
#3403 [18:38] <iKamando> It is downloading more stuff. I will post again if I get the error.
#3404 [18:38] <mattym> ok
#3405 [18:39] <Paulie251> Ok, so I just bought a new Laptop (~1,000$, so its on the better end) and when I downloaded Minecraft, the pixels are all messed up. The game runs just fine, but the pixels are off-shifted. Its even like this in the Launch Box where you sign in, I've tried uninstalling it and redownloading, but nothing is working. Running Windows 10, thought that was the problem but Microsoft says its compatible. halp...
#3406 [18:40] <mattym> Paulie251, Do you have the link to your dxdiag report? If so please post it in the chat.
#3407 [18:40] <Paulie251> dxdiag report? Where would i find that?
#3408 [18:40] * lll [lll@notlogged] has joined #minecrafthelp
#3409 [18:40] <mattym> ??> Paulie251 win/dxdiag
#3410 [18:40] <Absol> Paulie251: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3411 [18:41] <mattym> Paulie251, Folloe the instructions in the link from Absol
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#3413 [18:42] <RudyCp> http://paste.ubuntu.com/12044489/
#3414 [18:42] <RudyCp> necesito ayuda
#3415 [18:42] <mattym> RyanKnack, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#3416 [18:42] <RudyCp> ok
#3417 [18:42] * XxDOCxJOHNSONx [XxDOCxJOHNSONx@notlogged] has joined #minecrafthelp
#3418 [18:42] <RudyCp> gracias
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#3421 [18:43] <XxDOCxJOHNSONx> can someone tell me why it says im missing npe files
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#3424 [18:43] <Emily> So when these updates are done I should be able to play MC, right?
#3425 [18:44] <Paulie251> mattym Im new to windows 10, Windows + R doesnt work
#3426 [18:44] <Emily> it should
#3427 [18:45] * Calbo_Gamer_12 [Calbo_Gamer_12@notlogged] has joined #minecrafthelp
#3428 [18:45] <mattym> Emily, If Windows Update finds the propper stuff, yes
#3429 [18:45] * MeAjude [MeAjude@notlogged] has joined #minecrafthelp
#3430 [18:45] <MeAjude> me ajuda
#3431 [18:45] <MeAjude> por favor
#3432 [18:45] <mattym> Paulie251, Did you hit both the Windows Key and R key on the keybaord at the same time
#3433 [18:45] <MeAjude> alguem me ajuda?
#3434 [18:45] <MeAjude> help?
#3435 [18:45] <mattym> MeAjude, English please
#3436 [18:45] <MeAjude> please
#3437 [18:46] <MeAjude> help me
#3438 [18:46] <Paulie251> yes. and it does nothing
#3439 [18:46] <cestislife> It should bring up a window.
#3440 [18:46] <mattym> MeAjude, Please explain the problem
#3441 [18:46] <Paulie251> yeah, it should. but it doesnt
#3442 [18:47] <Emily> memily14
#3443 [18:47] <MeAjude> I forgot my keyword and now as change the password? and I have not lit my email account What do I Faso?
#3444 [18:47] <cestislife> Paulie251, Then use the search bar to search for "Run".
#3445 [18:47] <MeAjude> I forgot my keyword and now as change the password? and I have not lit my email account What do I Faso?
#3446 [18:47] <Emily> omg oops
#3447 [18:48] <MeAjude> can you help me?
#3448 [18:48] <MeAjude> can you help me?
#3449 [18:48] <MeAjude> I forgot my keyword and now as change the password? and I have not lit my email account What do I Faso?
#3450 [18:48] <cestislife> MeAjude, There is no need to repeat yourself, stop.
#3451 [18:48] <mattym> ??> MeAjude mojang/email
#3452 [18:48] <Absol> MeAjude: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3453 [18:48] <Absol> MeAjude: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3454 [18:48] * FacuBerra [FacuBerra@notlogged] has quit. (Ping timeout: 204 seconds)
#3455 [18:48] <cestislife> MeAjude, This channel cannot help with account issues, you would have to contact Mojang with the form above ^
#3456 [18:49] <Paulie251> cestislife, alright, i have it. What about it now?\
#3457 [18:50] <cestislife> Paulie251, Then follow the rest of the instructions
#3458 [18:50] <cestislife> Paulie251, http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3459 [18:50] * blake2077 [blake2077@notlogged] has joined #minecrafthelp
#3460 [18:50] <iKamando> ok I got the same error as last time. Does it matter if i am trying to play on windows 10?
#3461 [18:50] * Emily [Emily@notlogged] has quit. (Quit: Web client closed)
#3462 [18:50] <cestislife> What error?
#3463 [18:51] <cestislife> "The same" does not tell us anything.
#3464 [18:51] <iKamando> Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#3465 [18:51] <MeAjude> I'm sorry I do not know more mess with that please help me I am desespeirado I do not want to lose my account
#3466 [18:51] <cestislife> ??> iKamando win/reinst
#3467 [18:51] <Absol> iKamando: You may need to reinstall the locally installed files that Minecraft puts into place.
#3468 [18:51] <Absol> iKamando: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3469 [18:51] <MeAjude> I'm sorry I do not know more mess with that please help me I am desespeirado I do not want to lose my account
#3470 [18:51] <cestislife> MeAjude, Again, we cannot help with account issues.
#3471 [18:51] <cestislife> MeAjude, You must contact Mojang.
#3472 [18:52] <iKamando> where is the saves directory?
#3473 [18:52] <MeAjude> what should I do?
#3474 [18:52] <MeAjude> what should I do?
#3475 [18:52] <blake2077> i can't log on to my minecraft or mojang and i have reset my password and it still won't let me log in, what do i need to do?
#3476 [18:52] <MeAjude> what should I do?
#3477 [18:52] <MeAjude> what should I do?
#3478 [18:53] <MeAjude> what should I do?
#3479 [18:53] * Espercorn kicked MeAjude from #minecrafthelp (Reason: eAjude :(cestislife) Contact Mojang at https://help.mojang.com/customer/portal/emails/new)
#3480 [18:53] <cestislife> ??> blake2077 mojang/email
#3481 [18:53] <Absol> blake2077: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3482 [18:53] <Absol> blake2077: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3483 [18:53] <cestislife> blake2077, This channel cannot help with account issues.
#3484 [18:54] <Paulie251> cestislife, sorry for asking so many questions, once i have it in a notepad i should just copy all and paste here? i dont want to post everything on accident.
#3485 [18:54] <cestislife> Paulie251, Again, the page I linked describes everything you should do.
#3486 [18:54] <cestislife> Paulie251, This demonstrates that you did not read it carefully.
#3487 [18:55] <Paulie251> Ive been reading it very carefully, id just rather ask a few extra questions and do it right the first time
#3488 [18:55] <cestislife> Paulie251, I do not think the instructions there are very hard to follow. They tell you everything you should do.
#3489 [18:55] * ojl41 [ojl41@notlogged] has joined #minecrafthelp
#3490 [18:55] <Paulie251> ------------------
#3491 [18:55] <cestislife> Nope.
#3492 [18:56] <cestislife> Read it again.
#3493 [18:56] <cestislife> Particularly part 5.
#3494 [18:56] * Calbo_Gamer_12 [Calbo_Gamer_12@notlogged] has quit. (Quit: Web client closed)
#3495 [18:56] * ojl41 [ojl41@notlogged] has quit. (Client Quit)
#3496 [18:57] <iKamando> in my .minecraft folder, I only have an assets folder, libraries folder, server-resource-packs folder, a Versions folder, and launcherprofile.json where is the saves directory? This is a new computer and its windows 10
#3497 [18:57] <cestislife> iKamando, Then there is no need to save the saves folder.
#3498 [18:57] <iKamando> should I just delete everything in the .minecraft folder and try to install it again?
#3499 [18:58] <cestislife> iKamando, Affirmative.
#3500 [18:58] * Dome_D_Dog [Dome_D_Dog@notlogged] has joined #minecrafthelp
#3501 [18:58] <Paulie251> http://paste.ubuntu.com/12044597/
#3502 [18:58] * Dome_D_Dog [Dome_D_Dog@notlogged] has quit. (Client Quit)
#3503 [18:58] <cestislife> Paulie251, Right, you described your issue as off-shifted pixels?
#3504 [18:59] <cestislife> Paulie251, What do you mean by that exactly? Do you have a screenshot?
#3505 [18:59] <Paulie251> yeah, it doesnt give me any message and runs just fine, just is blurry and theyre in the wrong place. yes, i can take one.
#3506 [18:59] <Paulie251> cestislife, how should i send it to you
#3507 [19:00] <cestislife> Paulie251, Upload it on http://imgur.com then give us a link
#3508 [19:04] * FaC4Createur [FaC4Createur@notlogged] has quit. (Ping timeout: 204 seconds)
#3509 [19:04] <Paulie251> http://imgur.com/TbSMjKr
#3510 [19:06] <cestislife> Paulie251, How odd. Never seen this before.
#3511 [19:06] <mattym> Paulie251, Is it just on that screen, or in the game as well?
#3512 [19:08] <Paulie251> cestislife and mattym, both in game and on that screen. game runs really smoothly, and actual graphics are good (blocks intact and mobs alright) but any type of text or menu is blurry, heres in game:
#3513 [19:08] <Paulie251> http://imgur.com/GCeDgfx
#3514 [19:11] * Jan [Jan@notlogged] has joined #minecrafthelp
#3515 [19:12] <cestislife> Paulie251, Have you adjusted your display settings when getting the computer?
#3516 [19:12] * sugoi [sugoi@notlogged] has joined #minecrafthelp
#3517 [19:12] <Jan> When i try http://hopper.minecraft.net/help/pixel-format-not-accelerated/ i have some other kind what do i do please help
#3518 [19:12] <cestislife> Paulie251, Like, do you have a custom theme installed, or adjusted to enable/disable cleartype font
#3519 [19:12] <mattym> Jan, Do you have the link to your dxdiag report? If so please post it in the chat.
#3520 [19:12] <Paulie251> cestislife, no, havent touched the settings, theyre still standard'
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#3523 [19:14] <Jan> Guys When i go on this website:http://hopper.minecraft.net/help/pixel-format-not-accelerated/ it has listed nividia, Intel, and Amd but it says i have Micosoft Basic Display Adapter
#3524 [19:14] <mattym> ??> Jan win/dxdiag
#3525 [19:14] <Absol> Jan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3526 [19:15] <mattym> Jan, Follow the instructions from Absol and get us the link to your dxdiag
#3527 [19:15] * Mineplay21 [Mineplay21@notlogged] has joined #minecrafthelp
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#3529 [19:16] * woterinmymouf [woterinmymouf@notlogged] has joined #minecrafthelp
#3530 [19:17] <mattym> Paulie251, Can you check the first few instructions on this page and tell me if your ClearType is set too on or off http://www.isunshare.com/windows-10/turn-off-or-on-clear-type-text-in-windows-10.html
#3531 [19:17] * hello [hello@notlogged] has joined #minecrafthelp
#3532 [19:17] <Jan> here is the paste bin link http://pastebin.com/6qxNA8bd
#3533 [19:18] * hello [hello@notlogged] has quit. (Client Quit)
#3534 [19:18] <Jan> So WHat Should i do?
#3535 [19:18] <mattym> Jan, Ok one moment
#3536 [19:19] * Goku [Goku@notlogged] has joined #minecrafthelp
#3537 [19:20] <Goku> Hello?
#3538 [19:20] <mattym> Hello Goku
#3539 [19:20] <Jan> ?
#3540 [19:21] <Goku> Hey, Um, Im having problems, do you want me to post the link for the crash report?
#3541 [19:21] <mattym> Goku, yes
#3542 [19:21] <Goku> I was told to copy and paste it into Ubuntu
#3543 [19:21] <Goku> Ok, hang on
#3544 [19:21] <mattym> Jan, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-
#3545 [19:21] <Goku> http://paste.ubuntu.com/12044688/
#3546 [19:22] <Goku> There.
#3547 [19:22] <mattym> Goku, Ok one moment
#3548 [19:22] <Jan> ok
#3549 [19:22] <Goku> I appreciate your time. :)
#3550 [19:23] <mattym> Goku, Download and Install the .exe file found here https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#3551 [19:24] <Paulie251> mattym, it says its on (Box with Turn on Cleartype text is checked)
#3552 [19:24] <Goku> is it the Win64_15336.exe?
#3553 [19:24] * kat_ [kat_@notlogged] has joined #minecrafthelp
#3554 [19:24] <mattym> Goku, Yes
#3555 [19:24] <mattym> Paulie251, Try turning it off, then restart minecraft and see if its changed
#3556 [19:25] * iSrFooX [iSrFooX@notlogged] has joined #minecrafthelp
#3557 [19:25] * kat__ [kat__@notlogged] has joined #minecrafthelp
#3558 [19:25] <kat_> im having problems with redstone on the ps4, the hopper is making us pay 2 of the material to get one which we had set up to put one of the materials in. (srry for how complecated that sounds)
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#3561 [19:26] <mattym> kat_, What is it you are trying to do with the hopper?
#3562 [19:26] <Paulie251> mattym, no, didnt change
#3563 [19:26] <Extreme> Paulie251: Go to Win+X -> "System" -> "Advanced system settings" -> Press "Settings" on the "Advanced" tab and select "Adjust for best performance"
#3564 [19:27] <kat_> so i have it so the hopper gives us something when we put a certain material in it
#3565 [19:27] * kittykat [kittykat@notlogged] has quit. (Client Quit)
#3566 [19:27] <Extreme> Paulie251: Apply it and check Minecraft.
#3567 [19:27] <kat_> but now we have to put two instead of one to get the material
#3568 [19:27] <mattym> kat_, Im guessing you are using a comparator somewhere?
#3569 [19:27] <Extreme> Paulie251: Er, press "Settings" under the "Performance" box.
#3570 [19:28] <kat_> it just started today but maybe i just have to replace the hopper or redstone maybe
#3571 [19:28] <Jan> mmatty it says it dosent meet the requirements
#3572 [19:28] <mattym> Jan, One moment
#3573 [19:29] <mattym> kat_, Yeah, check the way you set it up, also try explaining the issue in the forums, they may know more about how to help you set it up properly
#3574 [19:29] * hunt909 [hunt909@notlogged] has joined #minecrafthelp
#3575 [19:29] <hunt909> Can someone help me with mouse acceleration on Minecraft?
#3576 [19:29] <Extreme> Paulie251: So to restate, close Minecraft, press Win+X (or right click Start) -> "System" -> "Advanced system settings" at the left -> "Settings" under the "Performance" box -> "Adjust for best performance" -> "Apply"
#3577 [19:29] <kat_> um nevermind my friend got it to work we just had to replace the hopper but thx for the advice it really helped
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#3579 [19:29] <mattym> hunt909, What is the problem?
#3580 [19:29] <Paulie251> extreme, sorry, didnt help
#3581 [19:30] <EoBroxo> ss
#3582 [19:30] <hunt909> When I'm in MInecraft there is extreme mouse acceleration.
#3583 [19:30] * Clock [Clock@notlogged] has joined #minecrafthelp
#3584 [19:30] <Extreme> Paulie251: Okay, can you give us a screenshot again?
#3585 [19:30] <mattym> ??> hunt909 win/dxdiag
#3586 [19:30] <hunt909> I have a 4k monitor so I need the acceleration to get around the desktop but in MInecraft it's really hard to play with it.
#3587 [19:30] <Absol> hunt909: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3588 [19:30] <mattym> hunt909, Can you follow the instructions from Absol and get us the link it has you make
#3589 [19:31] <Jan> Mattym i am sorry but what should i do now
#3590 [19:31] <hunt909> Okay
#3591 [19:31] <mattym> hunt909, Oh, youve adjusted the computers mouse settings?
#3592 [19:31] <mattym> hunt909, Oh, youve adjusted the computers mouse settings?
#3593 [19:31] * lll [lll@notlogged] has left #minecrafthelp
#3594 [19:31] <mattym> Jan, Can you go into Windows Update, and have it search for updates, then install any it finds
#3595 [19:31] * CaaioFX [CaaioFX@notlogged] has joined #minecrafthelp
#3596 [19:31] <Jan> where is that
#3597 [19:32] <Jan> nvm
#3598 [19:32] <CaaioFX> Galera quando vou abrir o mine ele crasha mas n sei oq é. Alguem pode me ajudar ?
#3599 [19:33] <iSrFooX> caaio manda o log
#3600 [19:33] <Paulie251> extreme, a screenshot of what exactly?
#3601 [19:33] <mattym> ??> CaaioFX lang/pt
#3602 [19:33] <Absol> CaaioFX: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#3603 [19:33] <Extreme> Paulie251: The launcher.
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#3605 [19:34] * pacheco201 [pacheco201@notlogged] has joined #minecrafthelp
#3606 [19:34] <CaaioFX> Guys when I will open the minecraft it crash. Can anyone help me ?
#3607 [19:34] <CaaioFX> Guys when I will open the minecraft it crash. Can anyone help me ?
#3608 [19:34] * pacheco201 [pacheco201@notlogged] has left #minecrafthelp
#3609 [19:34] <mattym> ??> CaaioFX launcher/crash-log
#3610 [19:34] <Absol> CaaioFX: We need to see your crash log, which appears after a crash.
#3611 [19:34] <Absol> CaaioFX: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3612 [19:35] <hunt909> Okay I have the link
#3613 [19:35] <hunt909> http://paste.ubuntu.com/12044784/
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#3615 [19:35] * Brohan476 [Brohan476@notlogged] has joined #minecrafthelp
#3616 [19:35] <CaaioFX> http://paste.ubuntu.com/12044760/
#3617 [19:35] <mattym> hunt909, Again, you said you changed the mouse settings from within the computer options?
#3618 [19:35] * Brohan476 [Brohan476@notlogged] has quit. (Client Quit)
#3619 [19:35] <mattym> CaaioFX, One moment
#3620 [19:35] <CaaioFX> ok
#3621 [19:35] <hunt909> Not really.... When I got the 4k monitor it adjusted by its self
#3622 [19:35] <hunt909> I guess because of the resolution
#3623 [19:36] <CaaioFX> my resolution ?
#3624 [19:36] <mattym> hunt909, Then you may need to adjust the mouse settings from the computer itself, or try to adjust the mouse sensitivity from the ingame menu
#3625 [19:36] <hunt909> I tried the mouse sensitivity from the ingame menu
#3626 [19:36] * pacheco201 [pacheco201@notlogged] has joined #minecrafthelp
#3627 [19:36] <hunt909> It's still way to fast
#3628 [19:37] * pacheco201 [pacheco201@notlogged] has quit. (Client Quit)
#3629 [19:37] <mattym> CaaioFX, Download and Install the Catalyst Software Suite from this page https://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#3630 [19:37] <hunt909> And when I try turning down the mouse acceleration from inside windows it's too slow to get around the desktop
#3631 [19:37] <hunt909> So I can't just turn it off
#3632 [19:37] <hunt909> Is there a way I can make it so that it does not affect anything but the desktop?
#3633 [19:37] <mattym> hunt909, But when you chage it in the Windwos settings, does the game work better?
#3634 [19:37] * pacheco201 [pacheco201@notlogged] has joined #minecrafthelp
#3635 [19:38] <hunt909> A little better but it's still too fast
#3636 [19:38] <hunt909> I don't think it will be the same unless I turn it off completely
#3637 [19:38] * cohen [cohen@notlogged] has joined #minecrafthelp
#3638 [19:38] <CaaioFX> Thank you very much I will see if it works :D
#3639 [19:39] <hunt909> I also have Razer Synapse that might be a factor I have 0 acceleration and a 2500 DPI
#3640 [19:39] <cohen> how do you get ride of mcfee family protection for able to play mc
#3641 [19:40] <mattym> hunt909, I think that may be your only option. I think even on a 4k display Minecraft will only actually understand 1080, so the mouse doesnt know that is moving more than it should
#3642 [19:40] <mattym> hunt909, You may just have to adjust the settings for when you are playing
#3643 [19:40] <mattym> ??> cohen av/mcafee/uninstall
#3644 [19:40] <Absol> cohen: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#3645 [19:40] <mattym> cohen, As we said earlier, only know fix for McAfee is to remove it with the tool Absol linked
#3646 [19:40] * Paulie251 [Paulie251@notlogged] has quit. (Ping timeout: 204 seconds)
#3647 [19:40] <hunt909> I've been playing the game on 4k for a while and I just set it up one day when switching from a 1080p monitor and it gave me extreme acceleration
#3648 [19:40] <hunt909> Actually
#3649 [19:41] <mattym> hunt909, Also, if your mouse has a button for instant DPI adjustment, maybe you can use that
#3650 [19:41] <hunt909> When I updated to Windows 10 this started happening
#3651 [19:41] <hunt909> I have the Deathadder Chroma it doesn't
#3652 [19:42] * cohen [cohen@notlogged] has quit. (Client Quit)
#3653 [19:42] <mattym> hunt909, Try turning off any of the programs that may effect the mouse settings, not sure what else to try
#3654 [19:42] <hunt909> I might be able to try to turn off mouse acceleration and then just turn up my DPI because the mouse supports super high DPI's
#3655 [19:42] <hunt909> Can you show me how to turn off mouse acceleration?
#3656 [19:42] <mattym> hunt909, Im not familiar with their software, you will have to figure that out
#3657 [19:42] <hunt909> I could not find anything that doesn't have registry edits and stuff
#3658 [19:43] * CaaioFX [CaaioFX@notlogged] has quit. (Quit: Web client closed)
#3659 [19:43] <hunt909> I'm not talking about Razer I'm talking about Windows
#3660 [19:43] * Goku [Goku@notlogged] has quit. (Ping timeout: 204 seconds)
#3661 [19:43] <mattym> hunt909, Check the options in the Razer software, it may have a setting
#3662 [19:44] * EoBroxo [EoBroxo@notlogged] has quit. (Quit: Web client closed)
#3663 [19:44] <hunt909> I already did it doesn't I'm talking about Windows Acceleration
#3664 [19:44] <hunt909> How do I turn off Windows Acceleration
#3665 [19:45] <mattym> hunt909, Not sure of how to do that, check in the Control Panel, and in the Mouse part of that
#3666 [19:45] <mattym> hunt909, Didnt see the option on mine, but it may be there on yours
#3667 [19:45] * Minecraftpvpgod [Minecraftpvpgod@notlogged] has joined #minecrafthelp
#3668 [19:46] <hunt909> Okay I found select pointer speed
#3669 [19:46] <hunt909> Bu there is no off button
#3670 [19:46] * Dublin [Dublin@notlogged] has joined #minecrafthelp
#3671 [19:46] <hunt909> Just fast to slow
#3672 [19:46] <Minecraftpvpgod> hello?
#3673 [19:46] <mattym> hunt909, IF the option isnt there, then im not sure how you would do it
#3674 [19:47] <Minecraftpvpgod> i cant find igdlh64
#3675 [19:47] <hunt909> Okay....
#3676 [19:47] <hunt909> Thanks for the help
#3677 [19:47] <mattym> Minecraftpvpgod, Is your game crashing?
#3678 [19:47] <hunt909> I'm going to try doing some google searches
#3679 [19:47] <Minecraftpvpgod> When i clikc play game
#3680 [19:47] <mattym> ??> Minecraftpvpgod launcher/crash-log
#3681 [19:47] <Absol> Minecraftpvpgod: We need to see your crash log, which appears after a crash.
#3682 [19:47] <Absol> Minecraftpvpgod: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3683 [19:47] <Minecraftpvpgod> it says minecraft has crashed
#3684 [19:47] <mattym> Minecraftpvpgod, Follow the instructions from Absol
#3685 [19:47] <Dublin> On the driver updates page I can't find my manufacturer. On DirectX Diagnostic under manufacturer it says n/a so I don't know which one to download
#3686 [19:48] <mattym> Dublin, Do you have the link to your dxdiag report? If so please post it in the chat.
#3687 [19:48] <Dublin> Ok
#3688 [19:48] <Dublin> How do I get the link?
#3689 [19:48] <mattym> ??> Dublin win/dxdiag
#3690 [19:48] <Absol> Dublin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3691 [19:49] <mattym> Dublin, Follow all the directions in the link from Absol
#3692 [19:50] <Dublin> Here is the DxDiag log
#3693 [19:50] <Dublin> http://paste.ubuntu.com/12044874/
#3694 [19:50] <mattym> Dublin, Ok one moment
#3695 [19:50] <Minecraftpvpgod> i sent it
#3696 [19:50] <mattym> Minecraftpvpgod, I need the link to it here
#3697 [19:50] * Daniel_ [Daniel_@notlogged] has joined #minecrafthelp
#3698 [19:51] <mattym> Dublin, Download and Install the file here http://www.geforce.com/drivers/results/87789
#3699 [19:51] * HyperCamelMobile [HyperCamelMobile@notlogged] has joined #minecrafthelp
#3700 [19:51] <Dublin> It''s downloading
#3701 [19:52] <Dublin> Do I run it?
#3702 [19:52] <mattym> Dublin, Yes
#3703 [19:52] <Dublin> Ok
#3704 [19:52] * Jan [Jan@notlogged] has quit. (Ping timeout: 204 seconds)
#3705 [19:52] <Minecraftpvpgod> mattym
#3706 [19:53] <Minecraftpvpgod> It told me to uninstall a driver
#3707 [19:53] <Minecraftpvpgod> and i did
#3708 [19:53] * Daniel_ [Daniel_@notlogged] has quit. (Client Quit)
#3709 [19:53] <mattym> Minecraftpvpgod, I need the link to your crash log
#3710 [19:53] <Minecraftpvpgod> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#3711 [19:53] <mattym> Minecraftpvpgod, Your crash log, not that
#3712 [19:54] * death [death@notlogged] has joined #minecrafthelp
#3713 [19:54] <Minecraftpvpgod> ---- Minecraft Crash Report ----
#3714 [19:54] <Minecraftpvpgod> ?
#3715 [19:54] <mattym> Minecraftpvpgod, You need to post it on the paste site, then give me the link to it
#3716 [19:54] <HyperCamelMobile> ??> Minecraftpvpgod paste
#3717 [19:54] * death is now known as Guest53322
#3718 [19:54] <Absol> Minecraftpvpgod: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3719 [19:54] <Minecraftpvpgod> http://paste.ubuntu.com/12044873/
#3720 [19:55] <mattym> ??> Minecraftpvpgod win/dxdiag
#3721 [19:55] <Absol> Minecraftpvpgod: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3722 [19:55] <mattym> Minecraftpvpgod, Follow the instructions from Absol
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#3725 [19:57] * Guest53322 [Guest53322@notlogged] has quit. (Client Quit)
#3726 [19:57] <Minecraftpvpgod> http://paste.ubuntu.com/12044917/
#3727 [19:58] * Luis_Henrique [Luis_Henrique@notlogged] has quit. (Client Quit)
#3728 [19:58] <mattym> Minecraftpvpgod, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#3729 [19:58] <Minecraftpvpgod> But what about the driver
#3730 [19:58] <Minecraftpvpgod> it told me to uninstall
#3731 [19:58] * MilesAlexSam_ [MilesAlexSam_@notlogged] has joined #minecrafthelp
#3732 [19:58] <mattym> Minecraftpvpgod, Regardless, your hardware is not supported on Windows 10
#3733 [19:59] <Minecraftpvpgod> So if i downgrade
#3734 [19:59] <Minecraftpvpgod> It would be back
#3735 [19:59] <mattym> Minecraftpvpgod, After you downgrade, you may still need to install the correct driver
#3736 [19:59] <Minecraftpvpgod> Ill downgrade and come back
#3737 [20:00] <Minecraftpvpgod> so you can tell me what to install
#3738 [20:00] <mattym> Minecraftpvpgod, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3739 [20:00] <mattym> Minecraftpvpgod, Follow the instructions from that page, then after the downgrade make a new dxdiag report
#3740 [20:01] <Minecraftpvpgod> Thats what my pc said When it said i can upgrade
#3741 [20:01] <Minecraftpvpgod> It said your pc is set and ready to go
#3742 [20:02] * Jan [Jan@notlogged] has joined #minecrafthelp
#3743 [20:02] <mattym> Minecraftpvpgod, Your computer can "handle" windows 10, but that doesnt mean everything will work
#3744 [20:02] <Minecraftpvpgod> Alright
#3745 [20:02] <Minecraftpvpgod> Ill unistall
#3746 [20:02] <Jan> Mmatty i got all the updates im uo to date what now
#3747 [20:02] <mattym> Jan, Test the game again
#3748 [20:03] * Dublin [Dublin@notlogged] has quit. (Ping timeout: 204 seconds)
#3749 [20:03] <Jan> IT WORKS MMATTY IS THE BEST
#3750 [20:03] * Jan [Jan@notlogged] has quit. (Client Quit)
#3751 [20:07] <Minecraftpvpgod> Mattym
#3752 [20:08] <mattym> yes
#3753 [20:08] * FartingDolphinz [FartingDolphinz@notlogged] has joined #minecrafthelp
#3754 [20:08] <Minecraftpvpgod> I typed in recovery in cortana
#3755 [20:08] <Minecraftpvpgod> And nothing came up
#3756 [20:08] <mattym> Minecraftpvpgod, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3757 [20:08] <Minecraftpvpgod> Im at that website
#3758 [20:08] <FartingDolphinz> hey i updated to windows 10 and my minecraft isnt working
#3759 [20:09] <mattym> Minecraftpvpgod, If you just click the windows icon, then go to settings, it should get you there
#3760 [20:09] <Minecraftpvpgod> Same problem farting
#3761 [20:09] <Minecraftpvpgod> :D
#3762 [20:09] <mattym> FartingDolphinz, Is it crashing?
#3763 [20:09] <Minecraftpvpgod> ty man ill be back
#3764 [20:09] <FartingDolphinz> no it just says something is outdated
#3765 [20:09] <Minecraftpvpgod> Yeah
#3766 [20:09] <mattym> FartingDolphinz, Do you have the link to your dxdiag report? If so please post it in the chat.
#3767 [20:10] <FartingDolphinz> http://paste.ubuntu.com/12044953/
#3768 [20:10] <mattym> FartingDolphinz, one moment
#3769 [20:10] * Clock [Clock@notlogged] has quit. (Ping timeout: 189 seconds)
#3770 [20:10] <FartingDolphinz> k
#3771 [20:11] <mattym> FartingDolphinz, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#3772 [20:11] <FartingDolphinz> dammit
#3773 [20:11] * Dublin [Dublin@notlogged] has joined #minecrafthelp
#3774 [20:11] * PhireEclipse [PhireEclipse@notlogged] has joined #minecrafthelp
#3775 [20:11] <PhireEclipse> CubeTheThird are you here
#3776 [20:11] <FartingDolphinz> ho do i downgrade to windows 7
#3777 [20:12] <FartingDolphinz> how
#3778 [20:12] <mattym> FartingDolphinz, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3779 [20:12] <PhireEclipse> Can anyone help me with multiplayer connect issues
#3780 [20:12] <FartingDolphinz> thx dude
#3781 [20:12] <Dublin> I got MC up and running now, thank you mattym!
#3782 [20:12] <mattym> PhireEclipse, Please dont call out the peoples names, just explain the issue and someone will try to help
#3783 [20:13] <PhireEclipse> Well I was trying to ask a certain person a certrain question...
#3784 [20:13] <PhireEclipse> But okay, anyway
#3785 [20:13] * Minecraftpvpgod [Minecraftpvpgod@notlogged] has quit. (Ping timeout: 204 seconds)
#3786 [20:13] <PhireEclipse> I have recently had an issue where I cannot connect to multiplayer. I get every error known to man, and it is differant every time. I have tried moving closer to an access point, to no avail
#3787 [20:14] * PlayGames [PlayGames@notlogged] has joined #minecrafthelp
#3788 [20:14] <PhireEclipse> last time I was here I was told it was due to connection issues, but my internet is perfectly fine.
#3789 [20:14] <mattym> PhireEclipse, What are some of the error messages it gives?
#3790 [20:15] * Dublin [Dublin@notlogged] has quit. (Client Quit)
#3791 [20:15] <PhireEclipse> Internal Exception: io.netty.hander.codec.DecoderException: Badly compressed packet - size of 34 is below server threshold of 256
#3792 [20:15] <PhireEclipse> Thats one I just got just now
#3793 [20:15] <PhireEclipse> Thats one I just got just now
#3794 [20:15] * PlayGames [PlayGames@notlogged] has left #minecrafthelp
#3795 [20:15] <mattym> PhireEclipse, What antivirus do you use?
#3796 [20:15] * Vern8k [Vern8k@notlogged] has joined #minecrafthelp
#3797 [20:15] <PhireEclipse> How do I check
#3798 [20:15] <PhireEclipse> I know I have firewall, thats all I know of
#3799 [20:15] <mattym> ??> PhireEclipse tools/hjt
#3800 [20:15] <Absol> PhireEclipse: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3801 [20:16] <Absol> PhireEclipse: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3802 [20:16] <mattym> PhireEclipse, Follow the directions from Absol
#3803 [20:16] * MilesAlexSam_ [MilesAlexSam_@notlogged] has quit. (Quit: Web client closed)
#3804 [20:16] * MilesAlexSam [MilesAlexSam@notlogged] has quit. (Quit: Web client closed)
#3805 [20:16] <PhireEclipse> is it safe?
#3806 [20:17] <mattym> PhireEclipse, yes
#3807 [20:18] <PhireEclipse> http://pastebin.com/KTdhwS9c
#3808 [20:18] <PhireEclipse> Can I get rid of HiJackMe Now?
#3809 [20:18] * DFG [DFG@notlogged] has joined #minecrafthelp
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#3812 [20:19] <mattym> PhireEclipse, yes
#3813 [20:19] <PhireEclipse> Anything else I have to do?
#3814 [20:20] <mattym> PhireEclipse, Just give me a moment to look it over
#3815 [20:20] <PhireEclipse> Okay let me know
#3816 [20:20] <mattym> PhireEclipse, Have you tried turning off windows firewall yet?
#3817 [20:21] * DarkAngel1170 [DarkAngel1170@notlogged] has quit. (Client Quit)
#3818 [20:21] <PhireEclipse> No. How would I go about doing so?
#3819 [20:22] <mattym> PhireEclipse, Go into windows Control Panel then find the Firewall option, and change the setting to off for now
#3820 [20:23] <PhireEclipse> Okay Firewall is completly off. Now try and connect?
#3821 [20:23] <mattym> PhireEclipse, Yes
#3822 [20:23] <PhireEclipse> Nope
#3823 [20:24] <PhireEclipse> Still getting errors
#3824 [20:24] <mattym> PhireEclipse, Is this only on one server, or any/all?
#3825 [20:24] <PhireEclipse> All. Usually after about 3 attempts to join it lets me on, but then when I teleport I get dc'd
#3826 [20:25] <PhireEclipse> So for example when joining mineplex and joining a game
#3827 [20:25] <mattym> PhireEclipse, Still just sounds like a bad connection between you and the server
#3828 [20:25] <PhireEclipse> I have 100 ms ping to it
#3829 [20:25] <mattym> PhireEclipse, Can you go to speedtest.net and run a speed test, then share the results with me
#3830 [20:25] <PhireEclipse> My flash player doesn't allow it
#3831 [20:26] <mattym> PhireEclipse, One sec
#3832 [20:26] <PhireEclipse> Oh there we go
#3833 [20:26] * NewbieMcgirl [NewbieMcgirl@notlogged] has joined #minecrafthelp
#3834 [20:26] <PhireEclipse> its working now
#3835 [20:26] <PhireEclipse> http://www.speedtest.net/my-result/4570082086
#3836 [20:26] <NewbieMcgirl> Hey does anyone know how to fix an "exception ticking world error" on a mac :/
#3837 [20:27] <mattym> ??> NewbieMcgirl launcher/crash-log
#3838 [20:27] <Absol> NewbieMcgirl: We need to see your crash log, which appears after a crash.
#3839 [20:27] <Absol> NewbieMcgirl: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3840 [20:27] <mattym> NewbieMcgirl, Can you follow Absol's instructions to get me the crash log
#3841 [20:27] <NewbieMcgirl> alright
#3842 [20:27] <NewbieMcgirl> i have mods does that affect it?
#3843 [20:28] <mattym> NewbieMcgirl, Yes, and likely causing your issue
#3844 [20:28] <PhireEclipse> mattym did you get my link?
#3845 [20:28] <mattym> PhireEclipse, One moment
#3846 [20:29] <PhireEclipse> Okay sorry
#3847 [20:29] <mattym> PhireEclipse, Can you run it once more
#3848 [20:29] <PhireEclipse> Speed test? Sure
#3849 [20:29] <mattym> PhireEclipse, yea
#3850 [20:29] <NewbieMcgirl> i had the mr.crayfish furnituree mod and it was working fine had the Minecraft Comes alive installed worked fined i was flying in creative (bout 10 mins running) then bam crash >_<
#3851 [20:29] <NewbieMcgirl> and getting the log
#3852 [20:29] <mattym> NewbieMcgirl, And just so you know, we dont help with mods here
#3853 [20:30] <NewbieMcgirl> Gosh dang it >_<
#3854 [20:30] <NewbieMcgirl> Can you direct me to somewhere that does
#3855 [20:30] <PhireEclipse> http://www.speedtest.net/my-result/4570087011
#3856 [20:30] <mattym> NewbieMcgirl, All i can suggest is you remove them, and hopefully you have a backup of your world
#3857 [20:31] <NewbieMcgirl> do you know any places that help with mods :/
#3858 [20:31] <mattym> PhireEclipse, Hmm, its quite odd that your dl is lower the ul, and it may be all together a little to slow to keep a connection to the server
#3859 [20:31] * iSrFooX [iSrFooX@notlogged] has quit. (Ping timeout: 204 seconds)
#3860 [20:31] <PhireEclipse> So what can I do about it?
#3861 [20:31] <mattym> NewbieMcgirl, Check the info from the mods developers about where to get support, or help with crash reports
#3862 [20:31] <NewbieMcgirl> *nods* thank you
#3863 [20:31] <mattym> PhireEclipse, Get better internet?
#3864 [20:32] <PhireEclipse> .-. okay
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#3866 [20:33] * pixie485 [pixie485@notlogged] has quit. (Quit: Web client closed)
#3867 [20:33] * Joker [Joker@notlogged] has joined #minecrafthelp
#3868 [20:33] <Joker> hey
#3869 [20:33] <Joker> whenever i open minecraft, it downloads the whole launcher again
#3870 [20:34] * NewbieMcgirl [NewbieMcgirl@notlogged] has quit. (Quit: Web client closed)
#3871 [20:34] <mattym> Joker, Did you install with the .msi verison?
#3872 [20:34] <Joker> creating files on my desktop called "game" "runtime" and "native"
#3873 [20:34] <Joker> no
#3874 [20:34] <Joker> minecraft.exe
#3875 [20:34] * Venomsnake72 [Venomsnake72@notlogged] has joined #minecrafthelp
#3876 [20:34] <mattym> Joker, Can you try the .msi instead, or try putting the .exe version not on the desktop
#3877 [20:34] <Venomsnake72> Hi
#3878 [20:34] <Joker> ahh ok
#3879 [20:34] <Joker> ill report back soon
#3880 [20:35] <Venomsnake72> Mattym im having the same roblem right now i dont know whats happoning
#3881 [20:35] <Joker> im deleting my .minecraft folder
#3882 [20:35] <Joker> and minecraft itself
#3883 [20:36] <Venomsnake72> With me not being able to sign in
#3884 [20:36] <Joker> completely coming in from scratch
#3885 [20:36] <mattym> Joker, Like i said, try with the .msi installer instead
#3886 [20:36] <mattym> Joker, Using that one will put Minecraft in your installed programs list, and should put everything in its propper place
#3887 [20:37] <Joker> im downloading msi
#3888 [20:37] <Joker> btw
#3889 [20:37] <mattym> Venomsnake72, What did we try earlier?
#3890 [20:37] <Joker> i didnt mention it earelier, but with minecraft.exe, it doesnt show up in the search bar
#3891 [20:37] <mattym> Joker, That verison wont
#3892 [20:37] <Joker> oh...
#3893 [20:37] * Bedrockwarlord [Bedrockwarlord@notlogged] has joined #minecrafthelp
#3894 [20:38] <Venomsnake72> Changing the password and waiting 3 hours i did both and they worked but i cant sign in anymore
#3895 [20:38] <Joker> mattym
#3896 [20:38] <Joker> i think it worked
#3897 [20:38] <Joker> its back in the search :D
#3898 [20:38] <mattym> Venomsnake72, Do you use the regular official launcher?
#3899 [20:38] <Joker> mattym
#3900 [20:39] * Herox_SM [Herox_SM@notlogged] has joined #minecrafthelp
#3901 [20:39] <Joker> mattym: thank you so much, you fixed it
#3902 [20:39] <Bedrockwarlord> Hi Guys, im working on making a minecraft mod, but i can not get my blaze like entity to fire my custom projectile. how will i accomplish this?
#3903 [20:39] <Herox_SM> Hello good I 'm from Spain , I have a problem , plots and perfect , to make a / reload or close the server ... The plot puts that has no owner , I have the version 1.7.10 spigot and the plug is 1.7 and .9 not work for me, with plugin plotme
#3904 [20:39] <mattym> Joker, Ok, remembr to start it from the installed porgrams area
#3905 [20:39] <Joker> thank you so much :D
#3906 [20:39] <Joker> and ok
#3907 [20:39] <mattym> ??> Herox_SM mods
#3908 [20:39] <Joker> baii
#3909 [20:39] <Absol> Herox_SM: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3910 [20:39] <Absol> Herox_SM: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3911 [20:39] <mattym> ??> Bedrockwarlord mods
#3912 [20:39] <Absol> Bedrockwarlord: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3913 [20:39] <Absol> Bedrockwarlord: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3914 [20:39] * Joker [Joker@notlogged] has quit. (Quit: Web client closed)
#3915 [20:40] <Herox_SM> Hello good I 'm from Spain , I have a problem , plots and perfect , to make a / reload or close the server ... The plot puts that has no owner , I have the version 1.7.10 spigot and the plug is 1.7 and .9 not work for me
#3916 [20:40] <mattym> Herox_SM, We dont help with mods/plugins/addons
#3917 [20:40] <Herox_SM> opss sorry
#3918 [20:40] <Herox_SM> i don't understand
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#3920 [20:41] * Venomsnake72 [Venomsnake72@notlogged] has quit. (Ping timeout: 204 seconds)
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#3924 [20:46] * Steve is now known as Guest23629
#3925 [20:47] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 206 seconds)
#3926 [20:47] <Guest23629> hey
#3927 [20:47] <mattym> Hello Guest23629
#3928 [20:47] <Guest23629> i redeemed my code but when i go to click install the button is grey and wont let me click it
#3929 [20:47] * mmilo [mmilo@notlogged] has joined #minecrafthelp
#3930 [20:48] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#3931 [20:48] <Guest23629> i click My Library and it says Minecraft windows 10 but wont let me install
#3932 [20:48] <mattym> Guest23629, Currently the Windows 10 Edition will only work on a 64-Bit version of Windows. Tho it should work on the 32-Bit version which you have in one of the next updates
#3933 [20:49] <Guest23629> so when the next update comes i can then play it?
#3934 [20:49] <mattym> Guest23629, Whenever they add the 32-Bit support
#3935 [20:49] <Guest23629> do you think that would be any time soon?
#3936 [20:49] <Guest23629> do you think that would be any time soon?
#3937 [20:49] * Vern8k [Vern8k@notlogged] has left #minecrafthelp
#3938 [20:50] <mattym> Guest23629, No idea
#3939 [20:50] <Guest23629> alright well thanks for your support
#3940 [20:50] <Guest23629> i really appreciate it
#3941 [20:51] * Guest23629 [Guest23629@notlogged] has quit. (Quit: Web client closed)
#3942 [20:52] <mmilo> hey i cant sign in
#3943 [20:52] <mmilo> i tried everything
#3944 [20:53] <mattym> mindkeep, Are you able to log in at account.mojang.com/me ?
#3945 [20:53] * HyperCamel [HyperCamel@notlogged] has quit. (Ping timeout: 378 seconds)
#3946 [20:54] * tommyap [tommyap@notlogged] has joined #minecrafthelp
#3947 [20:54] <mmilo> i tried evrything mojang too
#3948 [20:55] <mattym> ??> mmilo login/throttle
#3949 [20:55] <Absol> mmilo: Your login is being throttled, which will prevent you from logging in.
#3950 [20:55] <Absol> mmilo: You will have to wait 3 hours without logging in for it to reset.
#3951 [20:56] <tommyap> Hi, I was on here yesterday because my Minecraft - tommyap - wouldn't allow me to log in. You said it was because I failed the password too many times (it was throttled) I waited 3 hours (in fact I waited 12) and I still can't log in??
#3952 [20:56] <mmilo> i aready waited 3 hours i wait from 6:30 till 9:30
#3953 [20:57] <mattym> mmilo, If you tried, even a second before exactly 3 hours, it gets reset
#3954 [20:57] <mattym> ??> tommyap mojang/email
#3955 [20:57] <Absol> tommyap: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3956 [20:57] <Absol> tommyap: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3957 [20:57] <mattym> tommyap, Fill out the form Absol linked you
#3958 [20:57] * Sail [Sail@notlogged] has joined #minecrafthelp
#3959 [20:57] <tommyap> I have to wait 3-4 days to access my Minecraft because Mojang failed? Well isn't this fun.
#3960 [20:57] <tommyap> Thanks mojang
#3961 [20:58] * Sail [Sail@notlogged] has quit. (Client Quit)
#3962 [20:58] <mattym> tommyap, Your the one who cant login, no one else made that happen
#3963 [20:58] <tommyap> Well why can't I login??
#3964 [20:58] <mmilo> no i waited the whole time
#3965 [20:59] * Sail [Sail@notlogged] has joined #minecrafthelp
#3966 [20:59] <mattym> tommyap, Are you sure you have all the details correct, did you attempt to change the password?
#3967 [20:59] <tommyap> See my computer can't physically stuff my login / password up. Only Minecraft can do that. I throttled my account because I entered my CORRECT password too many times and then I reset it and waited 12 hours and my CORRECT password is still 'incorrect'... So how is it my fault?
#3968 [20:59] <mattym> tommyap, And are you able to log in at minecraft.net?
#3969 [21:00] <tommyap> I cannot access Minecraft.net either
#3970 [21:00] <mattym> tommyap, Then that would still suggest a lockout
#3971 [21:01] <mmilo> i waited untill 9:35
#3972 [21:01] * kING_ [kING_@notlogged] has joined #minecrafthelp
#3973 [21:01] <tommyap> wait sorry I can access Minecraft.net. It just redirected the page
#3974 [21:01] <kING_> OLA
#3975 [21:01] * Erusun_ [Erusun_@notlogged] has joined #minecrafthelp
#3976 [21:01] <kING_> help
#3977 [21:01] <mattym> tommyap, Then make sure you enter the same info you did there into the launcher
#3978 [21:01] <tommyap> I did
#3979 [21:01] <mattym> kING_, Please explain the problem
#3980 [21:02] <mattym> tommyap, And exactly what does it say?
#3981 [21:02] <kING_> ok
#3982 [21:02] <mmilo> hello
#3983 [21:02] <tommyap> "Sorry but your username / password is incorrect"
#3984 [21:02] * Erusun [Erusun@notlogged] has quit. (Ping timeout: 198 seconds)
#3985 [21:02] <kING_> Pixel Format Not Accelerated problem
#3986 [21:02] <mattym> tommyap, Are you copy and pasting the info. or manually entering it
#3987 [21:02] <mattym> kING_, Do you have the link to your dxdiag report? If so please post it in the chat.
#3988 [21:02] * gummybears [gummybears@notlogged] has joined #minecrafthelp
#3989 [21:03] <tommyap> I entered my email... Do I need to enter my username or??
#3990 [21:03] <Sail> hello
#3991 [21:03] <tommyap> Manually entering it
#3992 [21:03] * gummybears [gummybears@notlogged] has quit. (Client Quit)
#3993 [21:03] <mattym> tommyap, You dont have a migrated account, so you should be using the username
#3994 [21:03] * hunt909 [hunt909@notlogged] has quit. (Quit: Web client closed)
#3995 [21:03] <tommyap> I can't copy and paste
#3996 [21:03] <kING_> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#3997 [21:04] <mattym> ??> kING_ win/dxdiag
#3998 [21:04] <Absol> kING_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3999 [21:04] <mattym> kING_, Please follow the directions in the link form Absol
#4000 [21:04] <tommyap> I think I just throttled my account again.... Thanks for the help I'll just use absolves link though
#4001 [21:04] <mmilo> help tring to do a 24 hour livestream
#4002 [21:04] <mmilo> help tring to do a 24 hour livestream
#4003 [21:04] * tommyap [tommyap@notlogged] has left #minecrafthelp
#4004 [21:04] <mattym> mmilo, What is your username?
#4005 [21:05] <kING_> sorry just that problem in accordance
#4006 [21:05] <kING_> Like thank you very much
#4007 [21:06] * kING_ [kING_@notlogged] has quit. (Quit: Web client closed)
#4008 [21:07] * Scatty [Scatty@notlogged] has joined #minecrafthelp
#4009 [21:08] <Sail> I need help, my game worked on my laptop, but whenever i try to use it on my desktop it dosent work
#4010 [21:08] <mattym> Sail, What happens when you try?
#4011 [21:08] <Sail> it crashes
#4012 [21:08] <mattym> ??> Sail launcher/crash-log
#4013 [21:08] <Absol> Sail: We need to see your crash log, which appears after a crash.
#4014 [21:08] <Absol> Sail: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4015 [21:09] <mmilo> Venomsnake72
#4016 [21:09] <mmilo> @mattym Venomsnake72
#4017 [21:09] <mmilo> nope not @
#4018 [21:10] <mattym> mmilo, What?
#4019 [21:10] * Aiden [Aiden@notlogged] has joined #minecrafthelp
#4020 [21:11] <Sail> http://paste.ubuntu.com/12045241/
#4021 [21:11] <mmilo> my username Venomsnake72
#4022 [21:12] <mattym> mmilo, No it isnt, dont impersonate other people
#4023 [21:12] <mattym> Sail, Can you try setting the game to 1.8.8 and see if it crashes, and get me the crash log from that version
#4024 [21:12] <mmilo> its for my friend he told me to do it because he is lazy
#4025 [21:12] <mmilo> he told me to tell u
#4026 [21:12] <mattym> mmilo, Its against the rules for people to share accounts
#4027 [21:13] <mattym> mmilo, I cant help you with someone elses info
#4028 [21:13] * MinecraftLegend [MinecraftLegend@notlogged] has joined #minecrafthelp
#4029 [21:13] <mmilo> im not sharing im just telling u that its messed up for him
#4030 [21:13] <Sail> http://paste.ubuntu.com/12045256/
#4031 [21:14] <mattym> mmilo, and like i said, we dont help with other peoples accounts, and cant fix account issues anyway, if everything we suggested hasnt worked, contact mojang
#4032 [21:14] <mattym> ??> Sail win/dxdiag
#4033 [21:14] <Absol> Sail: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4034 [21:14] * Looading_r [Looading_r@notlogged] has joined #minecrafthelp
#4035 [21:14] * Aiden [Aiden@notlogged] has quit. (Client Quit)
#4036 [21:14] <Looading_r> Hi
#4037 [21:14] <mattym> Sail, Can you follow the instructions in the link from Absol, and get me the link it has you make
#4038 [21:15] * mmilo [mmilo@notlogged] has quit. (Quit: Web client closed)
#4039 [21:15] * Looading_r [Looading_r@notlogged] has quit. (Client Quit)
#4040 [21:15] <MinecraftLegend> It Says I Need to update my Graphics drivers Any help
#4041 [21:15] <mattym> MinecraftLegend, Do you have the link to your dxdiag report? If so please post it in the chat.
#4042 [21:16] * adfhbsfjhnsfg [adfhbsfjhnsfg@notlogged] has joined #minecrafthelp
#4043 [21:16] <MinecraftLegend> hopper.minecraft.net/help/pixel-format-not-accelerated
#4044 [21:16] <mattym> ??> MinecraftLegend win/dxdiag
#4045 [21:16] <Absol> MinecraftLegend: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4046 [21:16] <mattym> MinecraftLegend, Can you follow the instructions in the link from Absol, and get me the link it has you make
#4047 [21:16] <adfhbsfjhnsfg> I keep changing my password but it still says i have it wrong
#4048 [21:17] <adfhbsfjhnsfg> what do i do??
#4049 [21:17] <mattym> adfhbsfjhnsfg, What is your ingame username?
#4050 [21:17] <MinecraftLegend> sure
#4051 [21:17] <MinecraftLegend> right away
#4052 [21:17] <adfhbsfjhnsfg> Dimond_Master16 i have used this for years
#4053 [21:18] <adfhbsfjhnsfg> its just acting up now
#4054 [21:18] <MinecraftLegend> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#4055 [21:19] <mattym> adfhbsfjhnsfg, Can you try to log into account.mojang.com/me and tell me if it works
#4056 [21:19] <mattym> MinecraftLegend, Thats not the link that the instructions tell you to make
#4057 [21:20] * ANNOYINGRepr13 [ANNOYINGRepr13@notlogged] has joined #minecrafthelp
#4058 [21:21] <ANNOYINGRepr13> i put a tekkit resorce pack into my vanilla minecraft files by mistake and i would like to know how to fix it
#4059 [21:21] <mattym> ??> ANNOYINGRepr13 win/reinst
#4060 [21:22] <Absol> ANNOYINGRepr13: You may need to reinstall the locally installed files that Minecraft puts into place.
#4061 [21:22] <Absol> ANNOYINGRepr13: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4062 [21:22] <mattym> ANNOYINGRepr13, Follow the instructions from Absol
#4063 [21:22] <adfhbsfjhnsfg> It still wont let me log in
#4064 [21:22] * MinecraftLegend [MinecraftLegend@notlogged] has quit. (Quit: Web client closed)
#4065 [21:22] <mattym> adfhbsfjhnsfg, The site had the same issue as the launcher, correct?
#4066 [21:22] <adfhbsfjhnsfg> IDK
#4067 [21:23] <mattym> ??> adfhbsfjhnsfg login/throttle
#4068 [21:23] <Absol> adfhbsfjhnsfg: Your login is being throttled, which will prevent you from logging in.
#4069 [21:23] <Absol> adfhbsfjhnsfg: You will have to wait 3 hours without logging in for it to reset.
#4070 [21:23] <adfhbsfjhnsfg> but what is my password, because i tried to rest it 5 times and i dont know what password to use?
#4071 [21:24] <mattym> adfhbsfjhnsfg, After you wait the 3 hours withou a login attempt, use the most recent password you set
#4072 [21:24] <adfhbsfjhnsfg> and i forgot the last one, and its not sending me another password reset
#4073 [21:25] <mattym> adfhbsfjhnsfg, Then after the 3 hours, reset it again, then try to log in wiht the new info
#4074 [21:25] * IV1NNY [IV1NNY@notlogged] has joined #minecrafthelp
#4075 [21:25] <adfhbsfjhnsfg> ok thank you so much :)
#4076 [21:25] * Erusun [Erusun@notlogged] has joined #minecrafthelp
#4077 [21:25] <IV1NNY> I just got windows 10 and the graphic disk problem is showing
#4078 [21:25] <IV1NNY> what do i do
#4079 [21:26] <mattym> IV1NNY, Do you have the link to your dxdiag report? If so please post it in the chat.
#4080 [21:26] <IV1NNY> yes
#4081 [21:26] <IV1NNY> http://paste.ubuntu.com/12045307/
#4082 [21:26] * adfhbsfjhnsfg [adfhbsfjhnsfg@notlogged] has quit. (Quit: Web client closed)
#4083 [21:26] <mattym> IV1NNY, Ok one moment
#4084 [21:26] * Erusun_ [Erusun_@notlogged] has quit. (Ping timeout: 189 seconds)
#4085 [21:26] <IV1NNY> thank you
#4086 [21:27] * Bubby [Bubby@notlogged] has joined #minecrafthelp
#4087 [21:27] <Bubby> Hi.... my mojang account was hacked
#4088 [21:27] <mattym> Bubby, What makes you think that it was?
#4089 [21:28] <Bubby> My username changed when I didn't change it
#4090 [21:28] <Bubby> It was Bubby0406
#4091 [21:28] <Bubby> Now its DankPingas0406
#4092 [21:29] <mattym> IV1NNY, Nvidia doesnt make Windows 10 drivers for your hardware anyomre, they only made it up to Windows Vista, you will need to downgrade to the last version of Windows you had.
#4093 [21:29] <IV1NNY> oh
#4094 [21:29] <IV1NNY> ok Thank you
#4095 [21:29] <mattym> ??> Bubby mojang/email
#4096 [21:29] <Absol> Bubby: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4097 [21:29] <Absol> Bubby: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#4098 [21:29] <mattym> Bubby, You will need to fill out the form Absol linked to you
#4099 [21:30] * IV1NNY [IV1NNY@notlogged] has quit. (Client Quit)
#4100 [21:30] <Bubby> Ok, thanks
#4101 [21:32] * Bunnie [Bunnie@notlogged] has joined #minecrafthelp
#4102 [21:32] <Bunnie> i have a question about the nether portal
#4103 [21:32] <mattym> Bunnie, Go ahead
#4104 [21:33] <Bunnie> so, i'm on my friend's server and i built myself a nether portal, lit it, and it turned purple like it usually does. but, when i stand inside it so it can teleport me, it doesn't do anything
#4105 [21:34] <mattym> Bunnie, Its not instant, have you given it a few seconds
#4106 [21:34] * Bubby [Bubby@notlogged] has quit. (Ping timeout: 204 seconds)
#4107 [21:34] <Bunnie> yes, i know
#4108 [21:34] <mattym> Bunnie, Is he running any mods/plugins/addons on the server?
#4109 [21:34] <Bunnie> i stood inside it for nearly a minute and nothing happens. usually it takes 4 or 5 seconds
#4110 [21:34] <Bunnie> i'm not sure. but i don't think so
#4111 [21:35] <mattym> Bunnie, Can you give me the server ip, i can ping it and check
#4112 [21:35] * PhireEclipse [PhireEclipse@notlogged] has joined #minecrafthelp
#4113 [21:35] <Bunnie> 162.244.165.1:33304
#4114 [21:36] <PhireEclipse> I'm back with my internet-server-multiplayer issue. Anyone able to help?
#4115 [21:36] <mattym> PhireEclipse, Did you not read what i said earlier
#4116 [21:36] <mattym> Bunnie, He is running a plugin, that may be causing your issues
#4117 [21:36] <PhireEclipse> I did and I have used the new adapter
#4118 [21:36] <PhireEclipse> Same Issues
#4119 [21:36] * Pohlar [Pohlar@notlogged] has joined #minecrafthelp
#4120 [21:36] <PhireEclipse> So it's not the internet
#4121 [21:37] <mattym> PhireEclipse, New adapter wont change your internet speeds
#4122 [21:37] <PhireEclipse> Then what will?
#4123 [21:37] <Bunnie> oh, okay. thank you
#4124 [21:37] <mattym> PhireEclipse, getting better internet
#4125 [21:37] <PhireEclipse> How would one do so?
#4126 [21:37] <PhireEclipse> Do I need to Call my ISP?
#4127 [21:37] <mattym> PhireEclipse, Call up your ISP and ask if they sell a better option
#4128 [21:37] <PhireEclipse> Okay. I'll do that but I don't think its my issue
#4129 [21:37] * PhireEclipse [PhireEclipse@notlogged] has quit. (Client Quit)
#4130 [21:38] * Bunnie [Bunnie@notlogged] has quit. (Quit: Web client closed)
#4131 [21:38] <Pohlar> So, I've recently come back to minecraft after not playing it for a while, and had an email soley for it. I went to change the username to my account because I had it when I was younger, and it's been so long I can't remember my email information or my security questions .-. please help me
#4132 [21:38] <mattym> phroa, So you cant login to your email account?
#4133 [21:38] <Pohlar> nope ;/
#4134 [21:39] <mattym> Pohlar, Your gonna probably need to find that info out then
#4135 [21:39] <mattym> Pohlar, Any other resource to deal with the issue, will require info from that email
#4136 [21:39] <Pohlar> is there anyway to possibly reset the questions another way?
#4137 [21:40] <mattym> Pohlar, No
#4138 [21:40] <Pohlar> ;/ alright thanks anyways
#4139 [21:40] <mattym> Pohlar, Do you remember what type of payment option you used when you first got it?
#4140 [21:40] <Pohlar> no idea, it was years ago
#4141 [21:40] <Pohlar> it might have been a minecraft card
#4142 [21:40] <mattym> ??> Pohlar mojang/email
#4143 [21:40] <Absol> Pohlar: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4144 [21:40] <Absol> Pohlar: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#4145 [21:41] <mattym> Pohlar, If you can find your transaction-id then you can use the form Absol posted the link to
#4146 [21:41] <Pohlar> Alright thanks for the help
#4147 [21:41] <mattym> Pohlar, IF you did use a card, then the trans-id would have been the number on the card
#4148 [21:42] <Pohlar> yeah but the card would be long gone by now, I'll try and figure something out. thanks guys
#4149 [21:42] <mattym> Pohlar, It would be in the confimation email, so really what you need to do is find a way into your email account
#4150 [21:43] <Pohlar> Yeah I'll try and see if I can maybe find the password scribbled down somewhere
#4151 [21:43] * Burt_Macklin_FBl [Burt_Macklin_FBl@notlogged] has joined #minecrafthelp
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#4157 [21:49] * Erusun [Erusun@notlogged] has quit. (Ping timeout: 189 seconds)
#4158 [21:50] * petervue [petervue@notlogged] has joined #minecrafthelp
#4159 [21:50] <petervue> #minecrafthelp
#4160 [21:50] <petervue> petervue
#4161 [21:51] * petervue [petervue@notlogged] has quit. (Client Quit)
#4162 [21:52] * Themastergamer121 [Themastergamer121@notlogged] has joined #minecrafthelp
#4163 [21:53] <Themastergamer121> Im looking for help with my hamachi 1.7.10 forge server
#4164 [21:53] <mattym> ??> Themastergamer121 mods
#4165 [21:53] <Absol> Themastergamer121: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4166 [21:53] <Absol> Themastergamer121: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#4167 [21:53] <Themastergamer121> My friends are getting a java error when they connect
#4168 [21:54] <mattym> Themastergamer121, Read what Absol said
#4169 [21:55] * abdull94 [abdull94@notlogged] has joined #minecrafthelp
#4170 [21:55] <Themastergamer121> But they get this error. Mods or not. It says java.netconnection timed out no further information
#4171 [21:56] <mattym> Themastergamer121, We also do not support Hamachi
#4172 [21:56] <mattym> ??> Themastergamer121 net/hamachi
#4173 [21:56] <Absol> Themastergamer121: Hamachi has been squatting on an IANA-allocated IP block (25.0.0.0/8). As such, Hamachi fundamentally conflicts with the internet itself. Therefore, #minecrafthelp will not support servers hosted via Hamachi.
#4174 [21:56] <Absol> Themastergamer121: If you are using Hamachi, use a different solution such as proper port forwarding, or a VPN.
#4175 [21:56] * abdull94 [abdull94@notlogged] has quit. (Client Quit)
#4176 [21:56] * abdull94 [abdull94@notlogged] has joined #minecrafthelp
#4177 [21:57] <Themastergamer121> So it should work better if I normally port forward
#4178 [21:57] * abdull94 [abdull94@notlogged] has quit. (Client Quit)
#4179 [21:57] <mattym> Themastergamer121, Yes
#4180 [21:58] <Themastergamer121> Ok ill try it thanks
#4181 [21:59] * Hajilex [Hajilex@notlogged] has joined #minecrafthelp
#4182 [22:00] <Hajilex> hello?
#4183 [22:01] <Hajilex> i need assistance in getting my account back
#4184 [22:02] <mattym> Hajilex, What do you mean?
#4185 [22:02] * Jcadames [Jcadames@notlogged] has joined #minecrafthelp
#4186 [22:03] <Jcadames> Hi
#4187 [22:03] <mattym> Hello Jcadames
#4188 [22:03] <Hajilex> well, i havent signed in on this computer, and i need to recover my answers to the security questions
#4189 [22:04] <Jcadames> I have minecraft pe on ipod and when i try to open it just open and close
#4190 [22:04] <mattym> Jcadames, What version of iPod?
#4191 [22:04] <Hajilex> but i purchased with a prepaid card that i threw out a year ago
#4192 [22:04] <Jcadames> How can i fix it. ?
#4193 [22:04] <mattym> Hajilex, Cant you have it send you an email to reset the security questions?
#4194 [22:05] <Hajilex> it says i need to show them proof of purchase
#4195 [22:05] <Jcadames> 6.1.6
#4196 [22:05] <Hajilex> but i dont have the card code
#4197 [22:05] <mattym> Hajilex, Do you still have access to the computer you used to log in on in the past
#4198 [22:06] <mattym> Jcadames, What model of iPod
#4199 [22:06] <Jcadames> Mc540ll/a
#4200 [22:06] * Hajilex [Hajilex@notlogged] has quit. (Quit: Web client closed)
#4201 [22:06] * Hajilex [Hajilex@notlogged] has joined #minecrafthelp
#4202 [22:07] <Hajilex> um yea but not till 2moro
#4203 [22:07] <mattym> Jcadames, Try making sure that the wifi is turned off and that all other programs are closed, then try starting the game again
#4204 [22:07] <mattym> Hajilex, If you try to log in on the old one, it "shouldnt" ask the questions, then you should be able to log in and change them to something you will remember
#4205 [22:08] <mattym> Hajilex, Otherwise the only other way is to show proof of purchase
#4206 [22:08] <Hajilex> hmm, thank you
#4207 [22:09] * Loowop [Loowop@notlogged] has joined #minecrafthelp
#4208 [22:09] <Loowop> hi
#4209 [22:09] <Loowop> i cant instal the game
#4210 [22:09] <mattym> Loowop, What happens when you try?
#4211 [22:11] <Loowop> mmm Shop for Windows 10 tells me missing features.
#4212 [22:12] * Truency is now known as Truency|AFK
#4213 [22:12] <mattym> Loowop, Currently the Windows 10 Edition is only supported on 64-Bit veresions of Windows, they should be making it work with 32-Bit in a future update
#4214 [22:12] <Jcadames> The same hapenned with WiFI off and all other app down.
#4215 [22:13] <Loowop> what is CTCP?
#4216 [22:13] <mattym> Loowop, That was just me checking your os version
#4217 [22:13] <Loowop> windows 10
#4218 [22:13] <mattym> Loowop, read what i said
#4219 [22:13] <mattym> Loowop, Currently the Windows 10 Edition is only supported on 64-Bit veresions of Windows, they should be making it work with 32-Bit in a future update
#4220 [22:13] <Jcadames> It jus present MOJANG and the desappear.
#4221 [22:13] <Loowop> a ok
#4222 [22:14] <mattym> Jcadames, The newer updates to MCPE are probably too much for your older hardware to handle.
#4223 [22:14] * Erusun [Erusun@notlogged] has joined #minecrafthelp
#4224 [22:14] <Loowop> I have 32 bits. u.u
#4225 [22:14] <Loowop> What will 32-bit later?
#4226 [22:15] <Jcadames> How can I be sure of that ? It was working when i bougth minecraft.
#4227 [22:15] * det [det@notlogged] has quit. (Quit: Leaving)
#4228 [22:16] * HyperCamelMobile [HyperCamelMobile@notlogged] has quit. (Quit: Connection closed for inactivity)
#4229 [22:16] <mattym> Loowop, It should be working one of the future updates
#4230 [22:16] <mattym> Jcadames, Lots of people with the Geration 4 iPod, the one you have, have had similar issues
#4231 [22:16] <Loowop> thanks :3
#4232 [22:17] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#4233 [22:17] * Erusun_ [Erusun_@notlogged] has quit. (Ping timeout: 206 seconds)
#4234 [22:17] <Jcadames> Can i download an older version ?
#4235 [22:17] <mattym> Jcadames, No
#4236 [22:18] <Jcadames> Thanks !!
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#4253 [22:43] <solif2002> i installed windows 10 and now i opened minecraft and it didint let me enter
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#4256 [22:44] <solif2002> i installed windows 10 and now i opened minecraft and it didint let me enter http://paste.ubuntu.com/12045618/
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#4260 [22:49] <solif2002_> i installed windows 10 and now i opened minecraft and it didint let me enter http://paste.ubuntu.com/12045618/
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#4263 [22:51] <solif2002_> i installed windows 10 and now i opened minecraft and it didint let me enter http://paste.ubuntu.com/12045618/
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#4267 [22:54] <SKR> My minecraft does not play.It keeps saying need to update my graphic driver. My drivers are up to date.
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#4272 [23:05] <FruityMooty> Hi I have an issue with a specific mod called The Twilight Forest and everytime I go to run my client half way threw loading I get a crash report.
#4273 [23:06] <FruityMooty> ---- Minecraft Crash Report ----
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#4279 [23:12] <SKR> My minecraft does not play.It keeps saying need to update my graphic driver. My drivers are up to date.
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#4283 [23:14] <TheLaughingNerd> i cant log in and i know my information is right
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#4285 [23:16] <TheLaughingNerd> help
#4286 [23:16] <TheLaughingNerd> help
#4287 [23:16] <TheLaughingNerd> please i am very impatint
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#4290 [23:18] <DavArc489> Hello i just got a pc built today and im not sure how to get minecraft to work
#4291 [23:19] <Bugboy1028> ??> DavArc489 win/dxdiag
#4292 [23:19] <Absol> DavArc489: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4293 [23:20] <DavArc489> What do i do after i copy the link? sorry im very new to this
#4294 [23:21] <DavArc489> http://paste.ubuntu.com/12045719/
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#4300 [23:25] <Traxxas222> hey, guys i have this problem when i tru to open a world: Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop
#4301 [23:26] <Traxxas222> I have MC for a while now, just one day, this happened
#4302 [23:26] * FruitBowl_ [FruitBowl_@notlogged] has joined #minecrafthelp
#4303 [23:26] <Traxxas222> I do have installed and/or disabled any antivirus software
#4304 [23:27] <FruitBowl_> rg;hrg
#4305 [23:27] <Traxxas222> hi lol
#4306 [23:28] <FruitBowl_> i have recentally installed windows 10, and when i try to start the game it always crashes, i dont have mods, or optifine. i dont know what to do, i downloaded the intel update driver thing, but it always scans and comes up empty. no clue what to do
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#4308 [23:29] <DavArc489> i have the exact problem too
#4309 [23:29] <FruitBowl_> Any ideas what to do?
#4310 [23:29] <_Ninjabu_> can somebody help i have "java.lang.NullPointerException: group" when joining a server
#4311 [23:29] <DavArc489> i have no clue i was hoping someone else knew the answer
#4312 [23:30] <_Ninjabu_> oh you have the same problem?
#4313 [23:30] <_Ninjabu_> i dont have avast or mcafee
#4314 [23:30] <_Ninjabu_> macafee*
#4315 [23:30] <_Ninjabu_> or however you spell it
#4316 [23:30] <DavArc489> no i have the same problem as FruitBowl
#4317 [23:30] <_Ninjabu_> ooh
#4318 [23:30] <FruitBowl_> i dont think antivirus has anything to do with stopping minecraft
#4319 [23:31] <DavArc489> yea i dont think so either
#4320 [23:31] <_Ninjabu_> ugh
#4321 [23:31] <_Ninjabu_> when i join a server mc throws me this "java.lang.NullPointerException: group"
#4322 [23:31] <FruitBowl_> so you can actually get on MC?
#4323 [23:32] <Traxxas222> yea eveywhere i go ppl are saying it is antivirus or malware
#4324 [23:32] <Traxxas222> nut not for me
#4325 [23:32] <DavArc489> i cant actually play minecraft
#4326 [23:32] <Traxxas222> me either
#4327 [23:32] <_Ninjabu_> i cant make a world either
#4328 [23:32] <DavArc489> when i click play online it crashes
#4329 [23:32] <_Ninjabu_> ugh
#4330 [23:32] <_Ninjabu_> i tryed reinstalling mc but no help
#4331 [23:32] <_Ninjabu_> and restarted
#4332 [23:32] <Traxxas222> when i click a server or try toi play a world it either crashes or deosnt let me
#4333 [23:32] <FruitBowl_> I press start on browser, and it crashes almost instantly
#4334 [23:33] <_Ninjabu_> im on Win 10
#4335 [23:33] <DavArc489> idk what to do ugh
#4336 [23:33] <Traxxas222> any 1 have avast or mcafee?
#4337 [23:33] <FruitBowl_> on launcher sorry*
#4338 [23:33] <DavArc489> i have a different antivirus software
#4339 [23:33] <_Ninjabu_> [00:23:49] [Server Connector #1/ERROR]: Couldn't connect to server java.lang.NullPointerException: group at io.netty.bootstrap.AbstractBootstrap.group(AbstractBootstrap.java:80) ~[netty-all-4.0.23.Final.jar:4.0.23.Final] at ek.a(SourceFile:264) ~[1.8.8.jar:?] at awz$1.run(SourceFile:59) [1.8.8.jar:?] [00:25:58] [Client thread/INFO]: Stopping!
#4340 [23:33] <FruitBowl_> i have avast, but i dont think it will stop anything, it says i need to update my graphic drivers. but then i scan and turns our i have nine or something
#4341 [23:34] <FruitBowl_> none*
#4342 [23:34] <DavArc489> i tired to scan for graphics drivers and it says i dont have any
#4343 [23:34] <Traxxas222> avast is a problem
#4344 [23:34] <Traxxas222> It WILL block mc
#4345 [23:34] <_Ninjabu_> ill put a paste bin of my eror in a sec
#4346 [23:34] <Traxxas222> tidk why
#4347 [23:34] <Traxxas222> go on mojira
#4348 [23:34] <Traxxas222> i mean Mojang Hopper
#4349 [23:35] <Traxxas222> it has like every single crash ever
#4350 [23:35] <Traxxas222> but it deosnt really help in trying to fix the problem
#4351 [23:35] <Traxxas222> it directs u here
#4352 [23:35] <Traxxas222> which is why im here lol
#4353 [23:35] <FruitBowl_> ye i got directed here
#4354 [23:35] <DavArc489> So did i
#4355 [23:36] <Traxxas222> any of u guys gwtting this when trying to open a world? Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop
#4356 [23:36] <_Ninjabu_> My Error: http://pastebin.com/prEMhegE
#4357 [23:36] <FruitBowl_> so no one here has a fix? i have no idea what to do
#4358 [23:36] <FruitBowl_> i dont want to downgrade to win 7 again
#4359 [23:36] <Traxxas222> win 10 is something i dont know about
#4360 [23:37] <Traxxas222> lots of my friends that have upgraded have trouble opening programs and apps
#4361 [23:37] <Traxxas222> oh, i just remembered something
#4362 [23:37] <FruitBowl_> well im gone cya, gfoing to try and spend allnighter trying to fix xD
#4363 [23:37] <Traxxas222> do u know how to copy your worlds?
#4364 [23:37] <Traxxas222> nooo come back i have an idea :(
#4365 [23:38] <DavArc489> Yea i just got this custombuilt and put windows 10 and i cant open minecraft
#4366 [23:38] <FruitBowl_> you go into .minecraft folder and drag worlds onto desktop
#4367 [23:38] <Traxxas222> yea, well save the woprlds somewhere else and delete mc
#4368 [23:38] <FruitBowl_> ive deleted and redownloaded mc twice already
#4369 [23:38] <Traxxas222> tthen go on minecraft.com and install the mc launcher made for win 10
#4370 [23:38] <Traxxas222> i thhnk they m,ade a special launcher
#4371 [23:39] <Traxxas222> for win 10
#4372 [23:41] <_Ninjabu_> link?
#4373 [23:41] <Traxxas222> hmmm im looking
#4374 [23:41] <Traxxas222> tin the mc update notes on the launcher
#4375 [23:41] <Traxxas222> noo i gtg
#4376 [23:42] <Traxxas222> ill be afk for 10 mins
#4377 [23:44] * ExoKruzer is now known as ExoKruzer_
#4378 [23:45] <Traxxas222> ok back
#4379 [23:46] <Traxxas222> so in the mc launcher update notes, mincraft said they had a launcher specifically for win 10
#4380 [23:46] <Traxxas222> but on the mc website i cant find any special launcher
#4381 [23:47] <Traxxas222> ughhhhh................................................................................................. now what?
#4382 [23:47] <Traxxas222> ughhhhh................................................................................................. now what?
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#4390 [23:53] <starlilly> IM new to mincraft and want to know how I can conect online to play with other players?
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#4393 [23:56] <mattym> starlilly, Are you on the PC version?
#4394 [23:57] <starlilly> yes
#4395 [23:57] <starlilly> Windows 8
#4396 [23:57] <_Ninjabu_> guys i cant see the launcher notes
#4397 [23:57] <mattym> starlilly, You need to hit the Multiplayer button, and find a server to add
#4398 [23:57] <_Ninjabu_> i have an error 408
#4399 [23:58] <mattym> _Ninjabu_, On what?
#4400 [23:58] <_Ninjabu_> the launcher
#4401 [23:58] <starlilly> I was looking in the multiplayer but there are no servers in my ariea
#4402 [23:58] <mattym> starlilly, You need to add servers to the list
#4403 [23:58] <mattym> _Ninjabu_, Are you able to log in and play?
#4404 [23:58] <_Ninjabu_> http://pastebin.com/prEMhegE
#4405 [23:58] <_Ninjabu_> yes
#4406 [23:58] <starlilly> how do i do that?
#4407 [23:59] <starlilly> yes
#4408 [23:59] <starlilly> but not online
#4409 [23:59] <mattym> _Ninjabu_, What antivirus do you use?
#4410 [23:59] <mattym> starlilly, Only read the lines with your name
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