#MinecraftHelp > 2015-08-10
#1 [00:00] <_Ninjabu_> Norton
#2 [00:00] <_Ninjabu_> on Windows 10
#3 [00:00] <mattym> ??> _Ninjabu_ av/norton
#4 [00:00] <Absol> _Ninjabu_: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#5 [00:01] <_Ninjabu_> i disable norton but still have error
#6 [00:01] <_Ninjabu_> disabled*
#7 [00:01] * StarLilly [StarLilly@notlogged] has joined #minecrafthelp
#8 [00:01] <mattym> _Ninjabu_, Did you read what Absol said?
#9 [00:01] <_Ninjabu_> yes
#10 [00:01] <_Ninjabu_> but i cant
#11 [00:01] <_Ninjabu_> i cant uninstall
#12 [00:01] <mattym> _Ninjabu_, Then, you wont be playing Minecraft on that PC
#13 [00:01] <_Ninjabu_> But i did erlier
#14 [00:01] <_Ninjabu_> But i did erlier
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#16 [00:02] <_Ninjabu_> earlier*
#17 [00:02] <mattym> _Ninjabu_, When Norton causes this issue, the only option is to remove it
#18 [00:02] * StarLilly [StarLilly@notlogged] has joined #minecrafthelp
#19 [00:03] <StarLilly> I need help conecting to multiplayer and playing online with outher players
#20 [00:03] <_Ninjabu_> Listen, norton disabled. tried ethernet, nope. tried wifi, nope. i reinstalled mc, nope. i played mc earlier online
#21 [00:04] <StarLilly> ?
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#23 [00:04] <mattym> StarLilly, You need to search online and find a server you want to play on, then add that server to your Minecraft Multiplayer server list
#24 [00:04] <mattym> _Ninjabu_, Dissabling Norton wont help
#25 [00:04] <mattym> _Ninjabu_, Needs to be removed
#26 [00:05] <_Ninjabu_> not a virus
#27 [00:05] <StarLilly> what places do I find these servers?
#28 [00:05] <MinecraftNub> Hi, I came here because i had problems playing Minecraft.
#29 [00:05] <_Ninjabu_> google
#30 [00:05] <mattym> StarLilly, You need to search online
#31 [00:05] <mattym> MinecraftNub, What is the exact problem?
#32 [00:05] <StarLilly> like what are good websights?
#33 [00:05] <MinecraftNub> What kind of information would help?
#34 [00:05] <mattym> StarLilly, You will need to find them on your own
#35 [00:06] <mattym> MinecraftNub, What happend when you try to play?
#36 [00:06] <MinecraftNub> It says i Crashed
#37 [00:06] <_Ninjabu_> READ THIS: http://pastebin.com/prEMhegE
#38 [00:06] <mattym> ??> MinecraftNub launcher/crash-log
#39 [00:06] <Absol> MinecraftNub: We need to see your crash log, which appears after a crash.
#40 [00:06] <Absol> MinecraftNub: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#42 [00:06] <MinecraftNub> Ok, this might take a couple of minutes.
#43 [00:06] <mattym> _Ninjabu_, And like i said, that is causes by your antivirus program blocking the game
#44 [00:06] <mattym> MinecraftNub, Take your time
#45 [00:07] <_Ninjabu_> nope
#46 [00:07] <_Ninjabu_> java
#47 [00:07] <_Ninjabu_> know its java
#48 [00:07] <MinecraftNub> I'm on Windows 10 by the way.
#49 [00:07] <mattym> MinecraftNub, Just get me the crash log through the website that Absol said
#50 [00:07] <MinecraftNub> ok
#51 [00:08] <mattym> _Ninjabu_, That issue is know the be caused by an antivirus program blocking the game, I dont care what you think it is. Its a known issue, and known to be causes by antivirus programs
#52 [00:08] <MinecraftNub> Is there any important information that might disreguard personal information in the crash reports?
#53 [00:09] <mattym> MinecraftNub, No
#54 [00:09] <MinecraftNub> Here is the link
#55 [00:09] <MinecraftNub> http://paste.ubuntu.com/12045932/
#56 [00:10] <_Ninjabu_> Screw this. re-installing java. IDC, i disabled norton completly and added exceptions for mc, all hopes lost for you guys. bye!
#57 [00:10] <mattym> MinecraftNub, First off, uninstall any mods you have, and try the game on version 1.8.8. Then tell me if it still crashes
#58 [00:10] <MinecraftNub> alright
#59 [00:11] <MinecraftNub> mattym
#60 [00:11] <mattym> MinecraftNub, Yes
#61 [00:11] <MinecraftNub> where do you get all your knowledge on these things
#62 [00:12] <mattym> MinecraftNub, Dealing with the same/similar issues many times a day
#63 [00:12] <MinecraftNub> do you code?
#64 [00:12] <_Ninjabu_> Screw this. re-installing java. IDC, i disabled norton completly and added exceptions for mc, all hopes lost for you guys. bye!
#65 [00:12] <MinecraftNub> mattym, i tried 1.8 and no mods. still got the same issue
#66 [00:12] <mattym> _Ninjabu_, Again, you can dissable norton all you want, wont actually turn off what its doing
#67 [00:12] <mattym> MinecraftNub, Can i get the crash report from 1.8.8 with no mods
#68 [00:13] <_Ninjabu_> blah blah, ADDED EXCEPTIONS FOR IT
#69 [00:13] <_Ninjabu_> welp, someone doesnt know Java well
#70 [00:13] <mattym> ??> _Ninjabu_ av/norton
#71 [00:13] <Absol> _Ninjabu_: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#72 [00:13] <mattym> _Ninjabu_, Why do you think we have that exact script ^
#73 [00:13] <mattym> _Ninjabu_, Because we know its the only way to deal with that issue
#74 [00:13] <_Ninjabu_> before you type, read through fully.
#75 [00:14] <MinecraftNub> mattym here is the link
#76 [00:14] <MinecraftNub> http://paste.ubuntu.com/12045948/
#77 [00:14] * CubeTheThird kicked _Ninjabu_ from #minecrafthelp (Reason: Ninjabu_ :if you don't want our advice don't ask for it)
#78 [00:14] <mattym> ??> MinecraftNub win/dxdiag
#79 [00:14] <Absol> MinecraftNub: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#81 [00:14] <mattym> MinecraftNub, Can you follow the directions in the link from Absol
#82 [00:14] <_Ninjabu_> Screw this. re-installing java. IDC, i disabled norton completly and added exceptions for mc, all hopes lost for you guys. bye!
#83 [00:14] * CubeTheThird kicked _Ninjabu_ from #minecrafthelp (Reason: Ninjabu_ :_Ninjabu_)
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#85 [00:15] <MinecraftNub> i already did that
#86 [00:15] <mattym> MinecraftNub, Do you have the link to your dxdiag report? If so please post it in the chat.
#87 [00:16] <MinecraftNub> paste.ubuntu.com/12045903
#88 [00:16] <MinecraftNub> that's the one for the dxdiag
#89 [00:16] <mattym> MinecraftNub, Ok one moment
#90 [00:17] <mattym> MinecraftNub, Go to Windows Update, have it search for updates, and install all that it finds
#91 [00:17] <MinecraftNub> Windows Update?
#92 [00:17] <MinecraftNub> where can i go to that
#93 [00:17] <mattym> ??> MinecraftNub win/update
#94 [00:17] <Absol> MinecraftNub: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#95 [00:18] <mattym> MinecraftNub, Check out Absol's directions
#96 [00:18] <MinecraftNub> :D updates are available
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#98 [00:20] <MinecraftNub> It says it is Downloading Updates
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#100 [00:21] <MinecraftNub> I might have to restart my computer
#101 [00:23] <MinecraftNub> It's stuck at a certain percentage..
#102 [00:25] <mattym> MinecraftNub, It can take some time, just wait till its done. It will probably need a restart when it is
#103 [00:25] <MinecraftNub> oh it just made progress
#104 [00:29] <MinecraftNub> I'll be back guys, going to restartnow
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#106 [00:29] <pedro> hola
#107 [00:30] <mattym> Hello pedro
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#109 [00:30] <pedro> no se hablar ingles
#110 [00:30] <mattym> ??> pedro lang/es
#111 [00:30] <Absol> pedro: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#112 [00:31] <pedro> hello
#113 [00:31] <mattym> pedro, Please explain the problem you have
#114 [00:32] <pedro> yes
#115 [00:33] <pedro> yes yes yes
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#117 [00:33] <cestislife> lol
#118 [00:34] <mattym> sometimes i wonder what google translate turns my words into
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#123 [00:43] <MinecraftNub> the updae just finished
#124 [00:43] <mattym> MinecraftNub, Did it ask you to restart?
#125 [00:43] <MinecraftNub> it said there was an update ready so i updated
#126 [00:44] <mattym> MinecraftNub, Restart the computer, then try the game again
#127 [00:45] <MinecraftNub> it worked
#128 [00:45] <MinecraftNub> Thank you so much everyone, and especially mattym
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#134 [01:05] <MagicalUniKorn> could someone pls help me with minecraft. it is saying out of memory
#135 [01:05] <CubeTheThird> MagicalUniKorn, are you using mods or resource packs?
#136 [01:06] <MagicalUniKorn> i downloaded a resource pack and then i got rid of them all
#137 [01:06] <MagicalUniKorn> i tried downloading it again to
#138 [01:06] <CubeTheThird> MagicalUniKorn, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#139 [01:06] <MagicalUniKorn> the game
#140 [01:06] <MagicalUniKorn> okay thx
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#142 [01:12] <MagicalUniKorn> what and where do i find a URL
#143 [01:13] <MagicalUniKorn> and btw whats a URL
#144 [01:14] <CubeTheThird> MagicalUniKorn, the link to your paste. THe website address
#145 [01:14] <MagicalUniKorn> sorry but im a bot confused
#146 [01:14] <MagicalUniKorn> i mean bit not bot
#147 [01:14] <CubeTheThird> MagicalUniKorn, at the top of your web browser. YOu can press f6 to highlight it
#148 [01:15] <MagicalUniKorn> why do i need to highlight it
#149 [01:15] <MagicalUniKorn> whats a URL
#150 [01:15] <CubeTheThird> MagicalUniKorn, http://paste.ubuntu.com is an example of a URL
#151 [01:16] <MagicalUniKorn> well what i did was i opened that website, coped the crash report for minecraft and then pasted it in
#152 [01:16] <MagicalUniKorn> is that what i was ment to do
#153 [01:17] <CubeTheThird> MagicalUniKorn, yes. Then you have to copy the website address of your paste, and give it here so we can see it
#154 [01:18] <MagicalUniKorn> so...i copy the webstite and then paste it here?
#155 [01:18] <CubeTheThird> yes
#156 [01:18] <MagicalUniKorn> ok
#157 [01:18] <MagicalUniKorn> but i already pressed sent or you know so its not there cause it is already in
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#159 [01:19] <CubeTheThird> ..what?
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#161 [01:19] <MagicalUniKorn> you dont get it?
#162 [01:19] <CubeTheThird> nope
#163 [01:20] <CubeTheThird> MagicalUniKorn, I'm giving you this link: http://paste.ubuntu.com
#164 [01:20] <MagicalUniKorn> im so confused
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#166 [01:20] <CubeTheThird> MagicalUniKorn, after you paste and submit it, you need to give me the NEW link
#167 [01:20] <MagicalUniKorn> ok then what
#168 [01:20] <MagicalUniKorn> what...
#169 [01:21] <CubeTheThird> MagicalUniKorn, if you press f6 on your keyboard, does it highlight the address bar at the top of your browser?
#170 [01:23] <MagicalUniKorn> http://paste.ubuntu.com/12046203/
#171 [01:23] <MagicalUniKorn> is that it
#172 [01:23] <CubeTheThird> yes
#173 [01:23] <MagicalUniKorn> yay :D :D :D now whta
#174 [01:23] <MagicalUniKorn> *what*
#175 [01:23] <CubeTheThird> MagicalUniKorn, hmm your crash report shows "Inter_Realistic_Modern_Pack_512_V1" installed
#176 [01:23] <MagicalUniKorn> ok?
#177 [01:23] <CubeTheThird> MagicalUniKorn, remove it
#178 [01:24] <MagicalUniKorn> oh ya! soon as i installed it it crashed so i got rid of all of my resource packs
#179 [01:24] <MagicalUniKorn> so its already gone i did that ages ago tho
#180 [01:24] <CubeTheThird> MagicalUniKorn, the crash report says it's still there
#181 [01:24] <MagicalUniKorn> ill check again tho
#182 [01:26] <MagicalUniKorn> when i searched for it, it was in bookmarks and histery so i have already got rid of it
#183 [01:26] <MagicalUniKorn> i cant drag it to the bin/trash
#184 [01:27] <mattym> MagicalUniKorn, Make sure minecraft is closed
#185 [01:27] <CubeTheThird> MagicalUniKorn, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#186 [01:29] <MagicalUniKorn> oh ok i did that and found it so i got rid of it, now what
#187 [01:29] <CubeTheThird> MagicalUniKorn, try the game again now
#188 [01:29] <MagicalUniKorn> ok thank you :)
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#190 [01:30] <MagicalUniKorn> thank you so much for your help. you are truely amazing!
#191 [01:30] <MagicalUniKorn> it works!!!
#192 [01:31] <MagicalUniKorn> lol
#193 [01:31] <CubeTheThird> glad to hear!
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#195 [01:31] <mattym> Is the Mac launcher still not seeing java above 1.6 by default?
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#197 [01:32] <CubeTheThird> not the current one
#198 [01:32] <eli> ts says
#199 [01:32] <CubeTheThird> a new one is in the works
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#203 [01:34] <eli> it says unable to start the minecraft run time enviroment
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#205 [01:35] <Guest86773> it says unable to start the minecrat runtime enviromet
#206 [01:35] <Guest86773> i just download it the ste up
#207 [01:35] <Guest86773> what should i do
#208 [01:36] <Guest86773> i have windos 10
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#212 [01:41] <rr> Looking for support with installing MInecraft on my mac. Keep getting error that Java runtime SE 6 is required. I run the Java installation and it is successful, but every time I attempt to open the mincraft application, I get the same message saying Java SE 6 is unavailable for download
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#214 [01:42] <rr> is this a minecraft issue or my operating system
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#227 [02:31] <gunterhaben> I am getting an Error Message, saying that my net.minecraft.client.main.Main is either missing or "not working" what can I do to fix this?
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#233 [02:44] <Matheson5> Minecraft 1.8.8 Windows 10 Keeps Crashing - http://paste.ubuntu.com/12046460/
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#238 [02:51] <Bugboy1028> math.
#239 [02:51] * Bugboy1028 shrugs
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#251 [03:30] <GalaxyPizzaa> http://paste.ubuntu.com/12046633/ I need help with minecraft grafphics, I was about to play but it crashed and said i had a graphics problem. I followed the steps with the pasting and stuff and the link that i was suppose to copy is at the beginning
#252 [03:31] <GalaxyPizzaa> Im not really sure what I am supposed to do and cant find any help
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#262 [04:18] <Laura> HELOPP
#263 [04:18] <Laura> HELP
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#266 [04:30] <Jonathan> I just changed my skin in Minecraft , but instead I got an steve skin and my friends , it looks as if I have something completely different
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#268 [04:32] <Jonathan> I just changed my skin in Minecraft , but instead I got an steve skin and my friends , it looks as if I have something completely different
#269 [04:32] <BANGORLaaD> my account got hacked and they changed my name???
#270 [04:34] <Jonathan> I think you should change the password on your account and then venta 30 days then switch back to your old name .
#271 [04:35] <Jonathan> I think you should change the password on your account and then wait 30 days ago switch back to your old name .
#272 [04:35] <Jonathan> I just changed my skin in Minecraft , but instead I got an steve skin and my friends , it looks as if I have something completely different
#273 [04:37] <BANGORLaaD> They skin servers re down
#274 [04:38] <BANGORLaaD> are*
#275 [04:38] <BANGORLaaD> thanks for the hel[p cya\
#276 [04:40] <Jonathan> I just changed my skin in Minecraft , but instead I got an steve skin and my friends , it looks as if I have something completely different.
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#279 [04:42] <Jonathan> I just changed my skin in Minecraft , but instead I got an steve skin and my friends , it looks as if I have something completely different.
#280 [04:42] <mcpcfanc> Jonathan, what Minecraft version are you using?
#281 [04:42] <Jonathan> 1.8.8
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#283 [04:43] <Jonathan> I just changed my skin in Minecraft , but instead I got an steve skin and my friends , it looks as if I have something completely different.
#284 [04:43] <mcpcfanc> Jonathan, Minecraft texture servers are offline. Please wait a while, Mojang will fix this soon. And please do not repeat messages.
#285 [04:43] <Jonathan> ok
#286 [04:44] <haser2002> guys i cant get on my account annd ive looked and stuff and its non existent now
#287 [04:44] <mcpcfanc> ??< index
#288 [04:44] <haser2002> please help
#289 [04:44] <mcpcfanc> hasr2002, 1 sec
#290 [04:45] <mcpcfanc> ??> hasr2002 account/delete/recovery
#291 [04:45] <Absol> hasr2002: If you have deleted your account or believe it has been deleted, Mojang Customer Support can recover it.
#292 [04:45] <Absol> hasr2002: To do so, you need to contact customer support using the web form found at http://help.mojang.com/customer/portal/emails/new. Don't forget to include your transaction ID!
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#294 [04:46] <haser2002> no it been migratedd without me knowing and i dont know the email or password
#295 [04:46] <haser2002> !
#296 [04:46] <haser2002> i know the old ones
#297 [04:46] <mcpcfanc> ??> haser2002 scold/shout
#298 [04:47] <Absol> haser2002: There is no need to yell. The acoustics in here are wonderful.
#299 [04:47] <haser2002> sorry
#300 [04:47] <mcpcfanc> haser2002, please contact Mojang using the link Absol provided you, regardless of the issue.
#301 [04:48] <Jonathan> I just changed my name in minecraft , any other switch to it immediately after I replace or can not change to 30 days ?
#302 [04:48] <mcpcfanc> Jonathan, you will have to wait 30 days before changing your name again.
#303 [04:49] <Jonathan> I just changed my name in minecraft , any other change to my old name immediately after I replace or can not switch to the 30 days ?
#304 [04:50] <mcpcfanc> ??> Jonathan scold/repeat
#305 [04:50] <Absol> Jonathan: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#306 [04:50] <Absol> Jonathan: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#307 [04:50] <mcpcfanc> Jonathan, you will have to wait 30 days before changing your name again.
#308 [04:51] <haser2002> i dont know my transation code
#309 [04:51] <mcpcfanc> haser2002, contact Mojang anyway.
#310 [04:52] <Jonathan> I know but I'm wondering is if anyone can switch to it within 30 days.
#311 [04:52] <mcpcfanc> Jonathan, sorry, nope.
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#314 [05:01] <DarfNedBelasten> http://paste.ubuntu.com/12043112/
#315 [05:01] <haser2002> i have but i have just found my mogang account
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#319 [05:05] <DarfNedBelasten> i updated my computer from windows 8 to windows 10 and now i can't play minecraft anymore :O why and what can i do?
#320 [05:05] <Galaxy_2Alex> ??> DarfNedBelasten win/update
#321 [05:05] <Absol> DarfNedBelasten: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#322 [05:06] <Galaxy_2Alex> haser2002, You will have to wait for Mojang to answer.
#323 [05:08] <DarfNedBelasten> ok thx
#324 [05:08] <DarfNedBelasten> ok thx
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#328 [05:09] <MechaHero29> Hello
#329 [05:09] <b0untyhun7er> hello
#330 [05:09] <b0untyhun7er> i need a help about the java.lang error because when i tried to open a server it says like that
#331 [05:09] <MechaHero29> I found a weird glitch in minecraft today. I and lots othere see some people as steve
#332 [05:09] <b0untyhun7er> um
#333 [05:10] <b0untyhun7er> idk sorry
#334 [05:10] <MechaHero29> I even tried loging in mojang I enter profile it goes back to the log in..
#335 [05:10] <b0untyhun7er> um
#336 [05:10] <MechaHero29> did it happen with u too?
#337 [05:10] <b0untyhun7er> nope
#338 [05:10] * b0untyhun7er [b0untyhun7er@notlogged] has quit. (Client Quit)
#339 [05:11] <MechaHero29> I guess no one is here >.<
#340 [05:11] <cestislife> MechaHero29, Skin servers are down
#341 [05:12] <cestislife> MechaHero29, For 150 minutes, more of less
#342 [05:12] <cestislife> or*
#343 [05:12] <MechaHero29> ow... so when will u fix it?
#344 [05:12] <cestislife> No ETA.
#345 [05:12] <cestislife> We're not Mojang.
#346 [05:12] <MechaHero29> uh.. okay
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#350 [05:15] <Peter> German?
#351 [05:16] <Peter> Hello?`
#352 [05:16] * Peter is now known as Guest35545
#353 [05:16] <Guest35545> German?
#354 [05:16] <Guest35545> German?
#355 [05:16] <Guest35545> German?
#356 [05:16] <Guest35545> German?
#357 [05:16] * Absol kicked Guest35545 from #minecrafthelp (Reason: uest35545 :Stop spamming)
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#372 [05:35] <TusharPLGaming> I am having trouble with forge modloader can somebody help
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#375 [05:35] <TusharPLGaming> I am having trouble with forge modloader can somebody help
#376 [05:36] <TusharPLGaming> minecraft crash: http://paste.ubuntu.com/12047143/
#377 [05:36] <TusharPLGaming> minecraft crash: http://paste.ubuntu.com/12047143/
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#380 [05:36] <TusharPLGaming> I am having trouble with forge modloader can somebody help
#381 [05:37] <Andrio> ??> TusharPLGaming mods
#382 [05:37] <Absol> TusharPLGaming: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#383 [05:37] <Absol> TusharPLGaming: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#384 [05:37] <TusharPLGaming> 5zig and optifine
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#386 [05:38] <Coronach> Still having an issue with the java error failed to create a child event loop. Reinstalled java and Minecraft and allowed all access through Norton Internet Security and Safe Eyes. I did not have this issue until recently. I'm unable to resolve this issue and I do not want to remove my antivirus software. I'm not sure what caused this error since Minecraft was running well before 1.8.7
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#389 [05:44] <Coronach> I should clarify that the error occurs with Minecraft realms and the single player option now immediately crashes as well
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#391 [05:48] <Andrio> Norton Internet Security has been known to break things, even if you tell it to allow access.
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#398 [05:50] <Coronach> I have it for years and on ever had an issue. Ii can't seem to find anything to solve the issue short of deleting the software which doesn't seem to be a solution since it was working just last week with the game
#399 [05:50] * MattMc is now known as Mata
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#401 [05:52] <Galaxy_2Alex> Coronach, Norton is known to cause issues even when it's turned off, and is in general a bad Antivirus program.
#402 [05:52] <Galaxy_2Alex> Coronach, We recommend Avast as an alternative.
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#404 [05:53] <Coronach> Either I'm missing a step or there's something in the new update giving Minecraft fits. I have seen that post as well. I'm not sure what to do. I appreciate the advice I guess I can just keep messing with it. Thanks.
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#406 [05:54] <Coronach> I will check out avast and see what it has to offer. Thanks for your time.
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#421 [06:12] <geo> i am having problems loging in
#422 [06:12] <Galaxy_2Alex> geo, Where? And what does it say if you try?
#423 [06:12] * iviruse [iviruse@notlogged] has quit. (Client Quit)
#424 [06:13] <geo> it says it cant conect to servers
#425 [06:13] * Minecrat_king [Minecrat_king@notlogged] has joined #minecrafthelp
#426 [06:14] <Galaxy_2Alex> geo, In the game or on the launcher?
#427 [06:14] <geo> launcher
#428 [06:14] * Minecrat_king [Minecrat_king@notlogged] has quit. (Client Quit)
#429 [06:14] <Galaxy_2Alex> geo, What Antivirus program are you using?
#430 [06:14] <geo> SUPERAntiSpyware Free Edition
#431 [06:15] <Galaxy_2Alex> geo, Remove that, and use a proper one like Avast.
#432 [06:15] <Galaxy_2Alex> ??> geo av/avast
#433 [06:15] <Absol> geo: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#434 [06:15] <geo> ok hold on
#435 [06:17] * Cvolton||AFK is now known as Cvolton
#436 [06:18] <geo> so avast is a good one?
#437 [06:18] <geo> and it will help?
#438 [06:18] * Cvolton is now known as C||x0_o
#439 [06:18] <Galaxy_2Alex> geo, It will work properly, and not block important things like Minecraft.
#440 [06:18] * Josh_ [Josh_@notlogged] has joined #minecrafthelp
#441 [06:18] <Josh_> Hi
#442 [06:18] <Josh_> I need help
#443 [06:19] <Galaxy_2Alex> ??> Josh_ ask
#444 [06:19] <Absol> Josh_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#445 [06:19] <Absol> Josh_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#446 [06:19] <Josh_> Right so I want to move an minecraft account to my email
#447 [06:19] <Josh_> However my friend has forgotten his secruity questions
#448 [06:19] * Minecrat_king [Minecrat_king@notlogged] has joined #minecrafthelp
#449 [06:19] <Josh_> and I wish to change them
#450 [06:20] <Josh_> But it sais ''An Email has already been sent, wait 2 hours''
#451 [06:20] * Gofla [Gofla@notlogged] has joined #minecrafthelp
#452 [06:20] <geo> then wait
#453 [06:20] <Josh_> Hey Gofla
#454 [06:20] <Galaxy_2Alex> Josh_, Make sure you are checking the correct E-Mail Adress, and also make sure you checked your Spam folder.
#455 [06:21] <Josh_> Spam folder?
#456 [06:21] <Josh_> Is that with Mojang?
#457 [06:21] <geo> you have gmail?
#458 [06:21] * Gofla [Gofla@notlogged] has quit. (Client Quit)
#459 [06:21] <Josh_> Yes
#460 [06:21] <Galaxy_2Alex> Josh_, Spam folder is where things go that your mail provider thinks it's spam.
#461 [06:21] <geo> u see the more tab?
#462 [06:22] <Galaxy_2Alex> Josh_, Otherwise, wait two hours, and attempt to send the E-Mail again.
#463 [06:22] <geo> on the side at thr bottom
#464 [06:22] <Josh_> Is it exactly 2 hours or do they just say that?
#465 [06:22] <geo> about 2 hours
#466 [06:23] <geo> not exact
#467 [06:23] <Josh_> Ok thanks for your help! If there is a problem then I will join again! Cheers
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#469 [06:24] <geo> so...it is takeing FOREVER for the antivirus to install
#470 [06:25] <geo> so Galaxy_2Alex what do u do when you play minecraft?
#471 [06:26] <Galaxy_2Alex> geo, Only playing modded at the moment since I'm maintaining a modpack and a server.
#472 [06:26] * pokeinomane [pokeinomane@notlogged] has joined #minecrafthelp
#473 [06:26] <geo> wow
#474 [06:26] <geo> i build and do redstone for servers
#475 [06:27] <pokeinomane> i' just purchased and downloaded minecraft, but i can play only the demo version and i don't understand why
#476 [06:27] <pokeinomane> there's anybody here can help me?
#477 [06:27] <Galaxy_2Alex> pokeinomane, You are using the wrong E-Mail Adress to log in.
#478 [06:28] <geo> hi pokeinomane
#479 [06:28] <pokeinomane> hi to all
#480 [06:29] * player [player@notlogged] has joined #minecrafthelp
#481 [06:29] <pokeinomane> what can i do to reset the log-in and try with the right e-mail address?
#482 [06:29] * player is now known as Guest31727
#483 [06:29] <Galaxy_2Alex> pokeinomane, Click on "Switch User".
#484 [06:30] <pokeinomane> ok i'm tryng
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#487 [06:31] <pokeinomane> now it's all right you have been vey kind, thanks all
#488 [06:32] <Galaxy_2Alex> pokeinomane, No problem, have a nice day :)
#489 [06:33] * pajy [pajy@notlogged] has joined #minecrafthelp
#490 [06:36] <pajy> I have an idea to improve minecraft PE (on iPad) but who should I contact?
#491 [06:36] <Galaxy_2Alex> pajy, Go to the MCPE Reddit: reddit.com/r/mcpe
#492 [06:36] <pajy> Thank you
#493 [06:40] <pajy> Then what
#494 [06:41] <Galaxy_2Alex> pajy, Create an account, and create a post containing your idea.
#495 [06:41] <pajy> Ok! Thanks for your help!
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#500 [06:52] <geo> i'm back and i unistalled my old antivirus software
#501 [06:52] <geo> i put in Avast but i STILL ge the same thing
#502 [06:53] <Galaxy_2Alex> geo, Restart your Router, and try again.
#503 [06:53] <geo> like my wifi router?
#504 [06:53] <Galaxy_2Alex> geo, Yes.
#505 [06:53] <geo> ok
#506 [06:54] * drifter [drifter@notlogged] has joined #minecrafthelp
#507 [06:56] <drifter> game keeps crashing, can someone help me out?
#508 [06:57] <Galaxy_2Alex> ??> drifter launcher/game-output
#509 [06:57] <Absol> drifter: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#510 [06:57] <Absol> drifter: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#513 [07:01] <drifter> http://ubuntu.com/12047474
#514 [07:02] <Galaxy_2Alex> drifter, The Game Output tab please, it's the last tab on the launcher.
#515 [07:04] <drifter> http://paste.ubuntu.com/12047513/
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#517 [07:04] <geo> its working now...sorta
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#519 [07:05] <geo> Galaxy_2Alex, what servers u on?
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#524 [07:07] <geo> i am working on a new mini game for skydoesminecraft.net and i need good redstone builders and good builders over all
#525 [07:07] <Galaxy_2Alex> geo, at the moment, just the ones I'm responsible for.
#526 [07:07] * liljun123xP [liljun123xP@notlogged] has joined #minecrafthelp
#527 [07:08] <GreyVulpine> This isn't the channel for that kind of help geo. Try the forums
#528 [07:08] <geo> ok thanks
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#530 [07:08] <liljun123xP> hello can someone tell me how to get minecraft 1.9
#531 [07:08] <Galaxy_2Alex> liljun123xP, 1.9 has not been released yet.
#532 [07:08] <Galaxy_2Alex> liljun123xP, There are preview builds, but they are only supposed to be used by advanced users.
#533 [07:09] <liljun123xP> and when it comes out it will update by its own
#534 [07:09] <liljun123xP> ??
#535 [07:09] <GreyVulpine> Indeed
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#540 [07:12] <liljun123xP> i have 1.8.8 and when 1.9 comes out it will update by its own ?
#541 [07:12] <GreyVulpine> Yes it will
#542 [07:12] <liljun123xP> ok thankyou GreyVulpine
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#546 [07:17] <sporty86> my minecraft crashed by win 10 when i go in a world and create a world
#547 [07:17] <Galaxy_2Alex> ??> sporty86 launcher/crash-log
#548 [07:17] <Absol> sporty86: We need to see your crash log, which appears after a crash.
#549 [07:17] <Absol> sporty86: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#551 [07:18] <sporty86> ---- Minecraft Crash Report ---- // My bad. Time: 10.08.15 14:15 Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:6
#552 [07:18] * Ritsuka is now known as Kaname
#553 [07:18] <Galaxy_2Alex> sporty86, What Antivirus program are you using?
#554 [07:18] <sporty86> Avira
#555 [07:18] <Galaxy_2Alex> ??> sporty86 tools/hjt
#556 [07:18] <Absol> sporty86: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#557 [07:19] <Absol> sporty86: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#558 [07:21] <sporty86> ok
#559 [07:21] <sporty86> http://paste.ubuntu.com/12047612/ link
#560 [07:22] <Galaxy_2Alex> sporty86, Uninstall your version of Avira, and install the latest version of it.
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#562 [07:23] <Honedge> i am having problems loging into the minecraft launcher
#563 [07:23] <Galaxy_2Alex> Honedge, What does it say if you try?
#564 [07:24] <Honedge> "sorry but we couldn't connect with our servers right now"
#565 [07:25] <Honedge> i put my email and my password and i got that
#566 [07:29] <Honedge> under the server fail thing it says this (SocketException: Unrecognized Windows Sockets error: 10106: create)
#567 [07:29] <sporty86> I have another problem with Mincraft. When i join a server stand
#568 [07:29] <sporty86> sorry fail
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#572 [07:31] <Honedge> (SocketException: Unrecognized Windows Sockets error: 10106: create)
#573 [07:32] <Honedge> and it says it the launcher for 1.6.19
#574 [07:32] <Honedge> how do i get 1.8?
#575 [07:33] <Honedge> or the snapshot of 1.9
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#580 [07:34] <Galaxy_2Alex> Honedge, What ANtivirus program are you using?
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#588 [07:40] <Lucia030506> Hola hace 1 semana que me compró el minecraft y pongo a multijugador entro en un server y me dice error al conectar con host name
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#590 [07:40] <Atybot> I cant reedem my minecraft windows 10 code from mojang.com, it says " This code has already been redeemed." What can i do??????????????????????????
#591 [07:40] <Galaxy_2Alex> ??> Lucia030506 lang/es
#592 [07:40] <Absol> Lucia030506: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#593 [07:40] * Honedge [Honedge@notlogged] has quit. (Ping timeout: 204 seconds)
#594 [07:40] <Galaxy_2Alex> Atybot, Are you sure you haven't redeemed it yet?
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#596 [07:41] <Lucia030506> Jes
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#598 [07:41] <Galaxy_2Alex> Atybot, Check your purchases on your Micorosft Account, it should shop up there.
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#600 [07:41] <Atybot> Yes, i'm sure
#601 [07:41] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#602 [07:41] <Atybot> i checked
#603 [07:41] <Galaxy_2Alex> *show
#604 [07:41] * Ritsuka is now known as Kaname
#605 [07:42] <Galaxy_2Alex> Atybot, Contact Mojang with your transaction ID and your redeem code.
#606 [07:42] <Galaxy_2Alex> ??> Atybot account/trans-id
#607 [07:42] <Absol> Atybot: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#608 [07:42] <Absol> Atybot: If you used PaySafeCard, your transaction ID is the card number.
#609 [07:42] <Galaxy_2Alex> ??> Atybot account/send-email
#610 [07:42] <Absol> Atybot: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#611 [07:42] <Atybot> ok
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#614 [07:44] <Atybot> my minecraft transaction code? it's on my father's computer
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#617 [07:45] <Max> how do i rest my security questions when i do it just takes me to a page that doesnt help
#618 [07:45] <GreyVulpine> max - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#623 [08:01] <HelpMe> Can someone help me ?
#624 [08:01] <HelpMe> Can someone help me to fix minecraft pronlem
#625 [08:02] * C||x0_o is now known as Cvolton||AFK
#626 [08:03] <HelpMe> When I launch the server minecraft says to me java.lang.NullPointerException how to solve this error , help me plz (server is mineplex)
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#629 [08:04] <walkedmass891> http://paste.ubuntu.com/12047839/
#630 [08:04] <HelpMe> When I launch the server minecraft says to me java.lang.NullPointerException how to solve this error , help me plz (server is mineplex)
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#632 [08:06] <HelpMe> Help me !!!! When I launch the server minecraft says to me java.lang.NullPointerException how to solve this error , help me plz (server is mineplex)
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#635 [08:08] <HelpMe> When I launch the server minecraft says to me java.lang.NullPointerException how to solve this error , help me plz (server is mineplex)
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#643 [08:12] <Kellogs> I am having trouble... I got the windows 10 update yesterday and today when I tried playing minecraft it crashed
#644 [08:13] <HelpMe> When I launch the server minecraft says to me java.lang.NullPointerException how to solve this error , help me plz (server is mineplex)
#645 [08:14] <HelpMe> https://goo.gl/xFK35K Kellogs
#646 [08:14] * sam [sam@notlogged] has joined #minecrafthelp
#647 [08:14] <HelpMe> When I launch the server minecraft says to me java.lang.NullPointerException how to solve this error , help me plz (server is mineplex)
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#651 [08:16] <Guest50466> Hi, minecraft is failing to launch after windows 10 update, any advice please :)
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#655 [08:18] <jaimex15> fix minecraft
#656 [08:18] <jaimex15> i need to fix minecraft
#657 [08:18] <HelpMe> When I launch the server minecraft says to me java.lang.NullPointerException how to solve this error , help me plz (server is mineplex)
#658 [08:19] <jaimex15> what i need to do
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#660 [08:21] <jaimex15> i dont understand
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#662 [08:21] <Guest50466> Hi, I need help after windows 10 update, dxdiag is http://paste.ubuntu.com/12047869/
#663 [08:22] <Andre_> Hello all. i wounder if anyone could please tell me how to install Hungergames. im dad of 3 kids nagging me to fix a mod called Hungergames, but i cant understand how to do it or where to download the mod. Anyone feeling
#664 [08:23] <Andre_> to help.
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#668 [08:25] <Atybot> I cant reedem my minecraft windows 10 code from mojang.com, it says " This code has already been redeemed.", and no, it's not listed.
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#670 [08:26] <Xtremedude483> Hi, i need help, i have an issue with minecraft because i've recently installed Windows 10, i followed the steps and i shall give a link to a supporter..
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#675 [08:31] <KityMC> Hello ?
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#677 [08:31] <_Syntax_> I cannot connect to any servers it says Java.lang,NullpointerException: group and i am running on windows xp how do i fix this?
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#683 [08:34] <Guest50466> Hi, I need help after windows 10 update, dxdiag is http://paste.ubuntu.com/12047869/ i am getting error mssg 'lack of updated graphics drivers' I have followed instruction to update but no updated drivers have been found :/
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#685 [08:34] <KityMC> Erm hello, i need ur help with, when i try to login after changing my minecraft name it says incorrect email, or incorrect Password, Ive tryed everything,
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#694 [08:38] <boboks> how can i retrieve my account?
#695 [08:39] <Andre_> anyone can help me with hunger games ?
#696 [08:40] <boboks> someone erase it to my computer named: boboks --new world-87
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#698 [08:40] <MCHmonster> Can anyone help me my minecraft keeps crashing.It says it has some thing to do with windows 10
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#701 [08:42] <Andrio> boboks, can you still log into it at minecraft.net?
#702 [08:42] <MCHmonster> yes
#703 [08:43] <Andrio> ??> MCHmonster launcher/crash-log
#704 [08:43] <Absol> MCHmonster: We need to see your crash log, which appears after a crash.
#705 [08:43] <Absol> MCHmonster: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#706 [08:43] <boboks> no sir
#707 [08:44] <boboks> Androi_-no sir. my name doesnt appear in the log in username it happened yesterday
#708 [08:45] <Andrio> boboks, can you reset the password?
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#711 [08:45] <MCHmonster> This is the link to my crash report http://paste.ubuntu.com/12048058/
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#714 [08:46] <boboks> androi__ how can i possibly do that? its just appear on the minecraft game. log in username.. without password
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#716 [08:47] <Andrio> hm
#717 [08:48] <Andrio> boboks, are you using the official launcher from https://minecraft.net/download?
#718 [08:48] <Andrio> ??> MCHmonster win/DXDiag
#719 [08:48] <Absol> MCHmonster: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#721 [08:49] <MCHmonster> I did already here is the link http://paste.ubuntu.com/12048000/
#722 [08:49] <Andrio> ok
#723 [08:50] <Andrio> MCHmonster, your graphics chipset is not supported on Windows 10
#724 [08:50] <MCHmonster> What shoud i do
#725 [08:50] <boboks> teamextreme minecraft launcher 3.5.1 that is indicated from the top left of the minecraft im playing
#726 [08:50] <Andrio> MCHmonster, you'll need to downgrade to Windows 7, or get a new PC
#727 [08:50] <boboks> androi___ before i can log in my username
#728 [08:50] <Andrio> boboks, well, we can't help with that.
#729 [08:51] <Andrio> Get the official launcher
#730 [08:51] <MCHmonster> ok thank you very much
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#733 [08:51] <boboks> i can remember what site my brother download this game ive just playing it sinces last week
#734 [08:52] <Andrio> Mm
#735 [08:52] <Andrio> Well, it wasn't minecraft.net
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#738 [08:52] <boboks> how can i used the email with password so that it can be save
#739 [08:53] <xxxminerchickxxx> Hi, I'm trying to import my account to mojang but it won't log in properly for me. I input my password over and over but it's not allowing me to log in. Any help please?
#740 [08:53] <Andrio> Sorry, what?
#741 [08:53] <Andrio> ??> xxxminerchickxxx login/throttle
#742 [08:53] <Absol> xxxminerchickxxx: Your login is being throttled, which will prevent you from logging in.
#743 [08:53] <Absol> xxxminerchickxxx: You will have to wait 3 hours without logging in for it to reset.
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#747 [08:55] <Atybot> I upgraded from windows 8.1 => 10 and normal minecraft not working!!!
#748 [08:55] <boboks> i build my new minecraft.. how can i play with it, with an email and password so i can only play my game privately
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#750 [08:56] <boboks> like my coc..its been save to my google acct.. how about my minecraft?
#751 [08:56] <boboks> so that it cant be lost or erase
#752 [08:56] <Guest50466> Hi, I need help after windows 10 update, dxdiag is http://paste.ubuntu.com/12047869/ i am getting error mssg 'lack of updated graphics drivers' I have followed instruction to update but no updated drivers have been found :/
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#754 [08:57] <Andrio> Well, Minecraft doesn't do cloud saving, but it's not hard to just copy the save files.
#755 [08:57] <Andrio> Guest50466, indeed... your graphics card is unsupported on Windows 10
#756 [08:58] <Guest50466> thankyou what should i do? :)
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#761 [08:58] <Andrio> either downgrade to Windows 7, or get a new graphics card
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#763 [08:58] <Guest50466> Thanks for the help :)
#764 [08:58] <Andrio> mm
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#766 [08:59] <boboks> if someone erase it from the game.. in other files from my computer,is thee any duplicate so i can access it again?
#767 [09:00] <Andrio> boboks, not unless you make one.
#768 [09:00] <boboks> ok,, where can i find the file then?
#769 [09:01] <cestislife> You cannot, unless you made a backup yourself.
#770 [09:01] <Andrio> ??> boboks win/.minecraft
#771 [09:01] <Absol> boboks: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#772 [09:01] <boboks> where can it probably saved?
#773 [09:02] <boboks> winrar?
#774 [09:03] <boboks> than what?
#775 [09:03] <Andrio> Well
#776 [09:03] * Jiggy12321 [Jiggy12321@notlogged] has joined #minecrafthelp
#777 [09:03] <Andrio> That's where your save data is.
#778 [09:04] <boboks> even it was erase from the game.. thats where the played games saved the files?
#779 [09:04] <cestislife> If it was erased
#780 [09:04] <cestislife> Then it is gone, for good.
#781 [09:05] <Jiggy12321> Unless you want to drop 45$ on data recovery
#782 [09:05] <boboks> data recovery from my computer?
#783 [09:06] <cestislife> Unless the data gets overritten
#784 [09:06] <cestislife> overwritten
#785 [09:06] <Jiggy12321> How did he delete it?
#786 [09:06] <cestislife> I'm assuming from the game itself.
#787 [09:07] <boboks> so that means , if someone erase my game from the minecraft.. its gone for good. there is nothing else i can do about it?
#788 [09:07] <Jiggy12321> If you manually deleted by means of Recycle Bin, you can recover
#789 [09:07] <Jiggy12321> But MC overwrites deleted files to prevent recovery.
#790 [09:07] <boboks> someone erase my username that's all.
#791 [09:07] <Andrio> It does?
#792 [09:08] <cestislife> You can't just erase a username
#793 [09:08] <cestislife> Unless you meant the "delete" option from the Mojang account management page.
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#797 [09:09] <midO_Omda> where can i write my problem ?
#798 [09:10] <Jiggy12321> midO_Omda, ask away
#799 [09:10] <boboks> my usernames was -boboks.. then the game named --newworld87 ive opened my boboks, but the games newwworld87 was gone.
#800 [09:10] <Jiggy12321> boboks, so your username was changed on mojang.comm
#801 [09:10] <Andrio> Not possible
#802 [09:11] <Andrio> boboks is a legacy account.
#803 [09:11] <boboks> no sir,, didnt register from mojang
#804 [09:11] <Jiggy12321> Then first of all he needs t upgrade
#805 [09:11] <Jiggy12321> All accounts should be migrated to a Mojang account
#806 [09:12] <boboks> how can i migrate my new game to mojang?
#807 [09:12] <midO_Omda> http://www.ipaste.eu/view?id=9983
#808 [09:12] <midO_Omda> this is my problem please help
#809 [09:12] * _MisterMox0_ [_MisterMox0_@notlogged] has joined #minecrafthelp
#810 [09:13] <Jiggy12321> midO_Omda, use ubuntu.paste.com
#811 [09:13] <Jiggy12321> err
#812 [09:13] <Jiggy12321> paste.ubunutu.com
#813 [09:13] <Galaxy_2Alex> midO_Omda, Sorry, I cannot view that link, please use another pasting website.
#814 [09:13] <Jiggy12321> I can't access that link
#815 [09:14] <midO_Omda> ok
#816 [09:14] <boboks> how can i migrate my new game to mojang
#817 [09:15] <Jiggy12321> boboks, go to Mojang.com
#818 [09:15] <Galaxy_2Alex> boboks, account.mojang.com/migrate
#819 [09:15] <boboks> then?
#820 [09:15] <Galaxy_2Alex> boboks, Oh, you mean the Windows 10 Edition?
#821 [09:15] <Jiggy12321> Or the Java version?
#822 [09:16] <boboks> windows7 ultimate
#823 [09:16] <Jiggy12321> So he means the Java version...
#824 [09:16] <Galaxy_2Alex> boboks, What is your Minecraft Username?
#825 [09:16] <Jiggy12321> boboks, here: account.mojang.com/migrate
#826 [09:16] <boboks> boboks
#827 [09:17] <Galaxy_2Alex> boboks, Yes, go to the page Jiggy12321 just gave you.
#828 [09:17] <Galaxy_2Alex> boboks, And follow its instructions.
#829 [09:19] <midO_Omda> i tried ur paste link but it didnt work so try this http://justpaste.it/mx3k this is my problem please any help
#830 [09:19] <Galaxy_2Alex> midO_Omda, What Antivirus program are you using?
#831 [09:19] <midO_Omda> minecraft didnt work when i downloaded the free windows 10
#832 [09:20] <midO_Omda> wait i will see
#833 [09:20] <midO_Omda> mccafe i think
#834 [09:20] <Galaxy_2Alex> midO_Omda, Remove it, it's a bad antivirus program, We recommend Avast as an alternative.
#835 [09:20] <boboks> so i will register?
#836 [09:20] <Galaxy_2Alex> ??> midO_Omda av/mcafee/uninstall
#837 [09:20] <Jiggy12321> ??> av/avast
#838 [09:20] <Absol> midO_Omda: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#839 [09:20] <Galaxy_2Alex> ??> midO_Omda av/avast
#840 [09:20] <Jiggy12321> ??> midO_Omda av/avast
#841 [09:20] <Absol> midO_Omda: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#842 [09:20] <Galaxy_2Alex> boboks, Yes.
#843 [09:21] <midO_Omda> ok i will try and tell about the results
#844 [09:22] * Jansein [Jansein@notlogged] has joined #minecrafthelp
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#846 [09:22] * _MisterMox0_ [_MisterMox0_@notlogged] has quit. (Quit: Web client closed)
#847 [09:22] <Matanger> Bonjour y a t-il des français ?
#848 [09:22] * coolplyz [coolplyz@notlogged] has joined #minecrafthelp
#849 [09:22] <Jiggy12321> ??> Matanger lang/fr
#850 [09:22] <Galaxy_2Alex> ??> Matanger lang/fr
#851 [09:22] <Absol> Matanger: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#852 [09:23] <Jansein> Hey, can someone help me with a problem? I've upgraded to windows 10, but now my minecraft won't start , so i copied a directx txt. : http://paste.ubuntu.com/12048305/
#853 [09:23] <Galaxy_2Alex> Jansein, One moment
#854 [09:23] <coolplyz> me too
#855 [09:23] * dodo09 [dodo09@notlogged] has joined #minecrafthelp
#856 [09:23] <coolplyz> http://paste.ubuntu.com/12048255/
#857 [09:23] <Jiggy12321> uhh Jansein
#858 [09:23] <Galaxy_2Alex> coolplyz, One moment
#859 [09:24] <Jansein> yea?
#860 [09:24] <Jiggy12321> You need to upgrade your drivers
#861 [09:24] <Galaxy_2Alex> Jansein, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/87789/en-us
#862 [09:24] <Jansein> Thx, i try it.
#863 [09:24] <boboks> but i dont have a accout it says wrong accout
#864 [09:24] <Matanger> Merci mais ça va être compliqué de parler de mon probleme surtout ici, on epeu pas envoyer de screen je pense, merci quand même ;)
#865 [09:24] * ZockerHDNick [ZockerHDNick@notlogged] has joined #minecrafthelp
#866 [09:24] <coolplyz> me too ?
#867 [09:24] <Jiggy12321> coolplyz, no
#868 [09:24] <Galaxy_2Alex> Matanger, English only please.
#869 [09:24] * Joshpvp [Joshpvp@notlogged] has joined #minecrafthelp
#870 [09:25] <Galaxy_2Alex> coolplyz, Download and install this driver: http://developer.amd.com/redirect/?newPage=https://www2.ati.com/drivers/amd-catalyst-15.7-win10-64bit.exe
#871 [09:25] <boboks> Error! Wrong Minecraft username or password.
#872 [09:25] <Matanger> Sorry bye
#873 [09:25] <coolplyz> thx i try
#874 [09:25] * Cplayer305 [Cplayer305@notlogged] has joined #minecrafthelp
#875 [09:25] <Galaxy_2Alex> boboks, Can you login using the same login data on minecraft.net?
#876 [09:25] <Cplayer305> hello
#877 [09:25] <Joshpvp> P
#878 [09:25] * Matanger [Matanger@notlogged] has quit. (Client Quit)
#879 [09:25] <Jiggy12321> hi Cplayer305
#880 [09:25] <Galaxy_2Alex> Cplayer305, Hello.
#881 [09:25] <boboks> ill try
#882 [09:26] * beau [beau@notlogged] has joined #minecrafthelp
#883 [09:26] <Cplayer305> I need help with installing minecraft windows 10 edition
#884 [09:26] <ZockerHDNick> schneller
#885 [09:26] <Joshpvp> How to check the player list in minecraft I used tab but nothing happened
#886 [09:26] <Galaxy_2Alex> ZockerHDNick, Sorry? English only please.
#887 [09:26] <ZockerHDNick> bitte
#888 [09:26] <Galaxy_2Alex> Joshpvp, Are you on a server?
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#890 [09:26] * dodo09 [dodo09@notlogged] has quit. (Client Quit)
#891 [09:26] <ZockerHDNick> help plese
#892 [09:27] <Galaxy_2Alex> ZockerHDNick, What is your issue?
#893 [09:27] <ZockerHDNick> my minecraft
#894 [09:27] <ZockerHDNick> is not going
#895 [09:28] <Joshpvp> Yes I am on😈🕣
#896 [09:28] <Joshpvp> Yes I am on
#897 [09:28] <Jiggy12321> ??> ZockerHDNick launcher/crash-log
#898 [09:28] * ZockerHDNick [ZockerHDNick@notlogged] has quit. (Client Quit)
#899 [09:28] <Absol> ZockerHDNick: We need to see your crash log, which appears after a crash.
#900 [09:28] <Absol> ZockerHDNick: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#901 [09:28] <Galaxy_2Alex> Joshpvp, Are you using any mods?
#902 [09:28] <Joshpvp> Not at all
#903 [09:29] <Joshpvp> My forums crash every time I enter it
#904 [09:29] <Galaxy_2Alex> Joshpvp, Check your Controls, maybe you accidently changed it at some point.
#905 [09:29] <Joshpvp> Forge
#906 [09:29] <Jiggy12321> Forge is a mod
#907 [09:29] <Joshpvp> Nope still tab
#908 [09:29] * hzgfzujzetju [hzgfzujzetju@notlogged] has joined #minecrafthelp
#909 [09:29] <Cplayer305> does anyone know how i can fix the install for minecraft windows 10 edition
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#911 [09:29] <Joshpvp> I pretty have lots of issues
#912 [09:29] * boboks [boboks@notlogged] has quit. (Ping timeout: 204 seconds)
#913 [09:29] * hzgfzujzetju [hzgfzujzetju@notlogged] has quit. (Client Quit)
#914 [09:29] <Galaxy_2Alex> Cplayer305, If you could tell us what the issue is, sure.
#915 [09:30] <Galaxy_2Alex> ??> Joshpvp win/reinst
#916 [09:30] <Absol> Joshpvp: You may need to reinstall the locally installed files that Minecraft puts into place.
#917 [09:30] <Absol> Joshpvp: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#918 [09:30] * hzgfzujzetju [hzgfzujzetju@notlogged] has joined #minecrafthelp
#919 [09:30] <Cplayer305> The install button is greyed out so i cannot install
#920 [09:30] <Joshpvp> Ok
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#924 [09:31] <Galaxy_2Alex> Cplayer305, Your system is not supported yet, but it will be with the next build. The release build of that date is currently not known. Until then, you can still play the regular PC version.
#925 [09:31] <yassine> f
#926 [09:31] <Galaxy_2Alex> yassine, Hello.
#927 [09:31] <yassine> help
#928 [09:31] <Galaxy_2Alex> ??> yassine ask
#929 [09:31] <Absol> yassine: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#930 [09:31] <Absol> yassine: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#931 [09:31] <Joshpvp> Are u talking about the list or forge absol
#932 [09:31] <Cplayer305> ok
#933 [09:31] <yassine> minicraft instaler
#934 [09:32] <yassine> alo
#935 [09:32] <Galaxy_2Alex> Joshpvp, Sorry? You are supposed to follow the instructions from Absol.
#936 [09:32] <Galaxy_2Alex> yassine, Sorry?
#937 [09:32] <Jiggy12321> Joshpvp, we don't support forge
#938 [09:32] <Joshpvp> I have lots of problems but I won't ask now only one
#939 [09:32] * Domo2568 [Domo2568@notlogged] has joined #minecrafthelp
#940 [09:32] <Joshpvp> Oh
#941 [09:32] <yassine> pelise
#942 [09:32] <Jiggy12321> Forge is a mod. We don't support mods.
#943 [09:32] <Galaxy_2Alex> yassine, I'm sorry, but I don't understand your issue.
#944 [09:32] <Joshpvp> Oh yeah the rules II haven't read it I will be back
#945 [09:33] <yassine> by
#946 [09:33] <Jiggy12321> ?? rules
#947 [09:33] <Absol> rules: http://is.gd/zB1w9I
#948 [09:33] * Joshpvp [Joshpvp@notlogged] has quit. (Quit: Web client closed)
#949 [09:33] <Galaxy_2Alex> The rules do not mention anything regarding the content of the help.
#950 [09:33] * danik2006 [danik2006@notlogged] has joined #minecrafthelp
#951 [09:34] <Jiggy12321> Galaxy_2Alex, talking to me?
#952 [09:34] <Domo2568> Im having trouble with opening minecraft this is the crash report and this is my dxdiag report http://paste.ubuntu.com/12048355/ ---- Minecraft Crash Report ----
#953 [09:34] <Galaxy_2Alex> Kinda.
#954 [09:34] <Jiggy12321> "We only support non-modded current releases."
#955 [09:34] <Galaxy_2Alex> Domo2568, One moment
#956 [09:34] <Domo2568> okey
#957 [09:35] <Galaxy_2Alex> Domo2568, Do you have a link to your DxDiag? If so, please give us the link to it by posting it into this chatroom.
#958 [09:35] <Galaxy_2Alex> Domo2568, Whoops
#959 [09:35] <Jiggy12321> lol
#960 [09:35] <Jiggy12321> I got it
#961 [09:35] <Galaxy_2Alex> Domo2568, Sorry, ignore that, wrong shortcut
#962 [09:35] <yassine> by
#963 [09:35] <Galaxy_2Alex> Domo2568, I need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#964 [09:35] <yassine> by
#965 [09:35] <yassine> by
#966 [09:35] * mayco_veio [mayco_veio@notlogged] has joined #minecrafthelp
#967 [09:35] <Galaxy_2Alex> yassine, Sorry? Please stop spamming.
#968 [09:35] <yassine> by
#969 [09:35] * danik2006 [danik2006@notlogged] has quit. (Client Quit)
#970 [09:35] <yassine> by
#971 [09:35] <Galaxy_2Alex> yassine, Stop it!
#972 [09:35] <Domo2568> F4J02LA#ABM
#973 [09:35] * CubeTheThird kicked yassine from #minecrafthelp (Reason: assine :by)
#974 [09:36] <mayco_veio> http://paste.ubuntu.com/12048362/
#975 [09:36] * yassine [yassine@notlogged] has joined #minecrafthelp
#976 [09:36] <yassine> by
#977 [09:36] <mayco_veio> nao estou conseguindo abrir o meu manicraft no windows 10
#978 [09:36] <Domo2568> thats my product number
#979 [09:36] <yassine> by
#980 [09:36] * _FrozenHD_ [_FrozenHD_@notlogged] has quit. (Ping timeout: 204 seconds)
#981 [09:36] <yassine> by
#982 [09:36] <yassine> by
#983 [09:36] * CubeTheThird kicked yassine from #minecrafthelp (Reason: assine :yassine)
#984 [09:37] * mayco_veio [mayco_veio@notlogged] has quit. (Client Quit)
#985 [09:37] <Galaxy_2Alex> Domo2568, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1).
#986 [09:37] * Joshpvp [Joshpvp@notlogged] has joined #minecrafthelp
#987 [09:37] <Jiggy12321> Galaxy_2Alex, it does
#988 [09:37] <Jiggy12321> o wait
#989 [09:37] <Domo2568> oh okay, so, I will never be able to update to windows 10?
#990 [09:37] <Jiggy12321> nvm
#991 [09:38] <Galaxy_2Alex> Domo2568, It doesn't look like HP is going to support it.
#992 [09:38] <Joshpvp> I have this problem I hate so much invalid session
#993 [09:38] <Galaxy_2Alex> Joshpvp, Are you the only person using this account?
#994 [09:38] <Domo2568> oh I see Thanks for the infomation
#995 [09:38] <Galaxy_2Alex> Domo2568, If you want to make sure, contact HP directly though.
#996 [09:39] <Jiggy12321> Galaxy_2Alex, his GPU doesn't support D3DX12
#997 [09:39] <CubeTheThird> netbooks aren't designed for video games
#998 [09:39] <Domo2568> okey thanks
#999 [09:40] <Galaxy_2Alex> Jiggy12321, There are no drivers from HP for it. Also, DX12 support is, as far as I know, not a requirement for Windows 10.
#1000 [09:40] <Jiggy12321> Galaxy_2Alex, for gaming in W10 it is though.
#1001 [09:40] <Jiggy12321> Most games
#1002 [09:40] <Galaxy_2Alex> Mhh, don't think so.
#1003 [09:40] <Galaxy_2Alex> Otherwise, a lot of older hardware would not be able to play games at all, which is not the case
#1004 [09:40] <CubeTheThird> Most games still use DX11, and some 9
#1005 [09:41] <Galaxy_2Alex> "Graphics card: Microsoft DirectX 9 graphics device with WDDM driver." - from the W10 requirements.
#1006 [09:41] <Jiggy12321> ugh
#1007 [09:41] * pepe [pepe@notlogged] has joined #minecrafthelp
#1008 [09:41] <Jiggy12321> When the new Dx12 games come out
#1009 [09:41] <Joshpvp> I am still here
#1010 [09:41] * Jansein [Jansein@notlogged] has quit. (Quit: Web client closed)
#1011 [09:41] <Jiggy12321> Joshpvp, what's your issue
#1012 [09:41] <Galaxy_2Alex> Joshpvp, I know, I asked you something.
#1013 [09:41] <Joshpvp> The invalid session
#1014 [09:41] <CubeTheThird> <Galaxy_2Alex> Joshpvp, Are you the only person using this account?
#1015 [09:41] * Domo2568 [Domo2568@notlogged] has quit. (Quit: Web client closed)
#1016 [09:41] * Bonnie [Bonnie@notlogged] has joined #minecrafthelp
#1017 [09:41] <Joshpvp> Yes
#1018 [09:42] <Galaxy_2Alex> Joshpvp, You might want to change your password.
#1019 [09:42] <CubeTheThird> Joshpvp, are you using the default game launcher?
#1020 [09:42] <Bonnie> I need help
#1021 [09:42] <Jiggy12321> Bonnie, yes?
#1022 [09:42] <Galaxy_2Alex> ??> Bonnie ask
#1023 [09:42] <Absol> Bonnie: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1024 [09:42] <Absol> Bonnie: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1025 [09:42] <Bonnie> how can i login in Minecraft PE??
#1026 [09:42] <Joshpvp> The default game launcher?
#1027 [09:42] <Jiggy12321> Bonnie, login to your Mojang account?
#1028 [09:42] * ENDERLUKEY [ENDERLUKEY@notlogged] has joined #minecrafthelp
#1029 [09:43] <Bonnie> in iPad
#1030 [09:43] <Galaxy_2Alex> Bonnie, It should be within your options.
#1031 [09:43] * lollo [lollo@notlogged] has joined #minecrafthelp
#1032 [09:43] <Galaxy_2Alex> Joshpvp, Are you using any other 3rd party launchers?
#1033 [09:43] <Jiggy12321> The first tab of settings
#1034 [09:43] <ENDERLUKEY> http://paste.ubuntu.com/12048431/ it wont let me play minecraft
#1035 [09:43] <Galaxy_2Alex> ENDERLUKEY, One moment
#1036 [09:43] <Jiggy12321> Joshpvp, like MultiMC, etc.
#1037 [09:43] <Bonnie> ok
#1038 [09:44] <Joshpvp> I have no idea what a launcher is
#1039 [09:44] <Jiggy12321> ENDERLUKEY, here: https://downloadcenter.intel.com/download/23886
#1040 [09:44] * rodrigo [rodrigo@notlogged] has joined #minecrafthelp
#1041 [09:44] <Jiggy12321> Download and install those drivers
#1042 [09:44] <CubeTheThird> Joshpvp, the program you press play on, to launch minecraft
#1043 [09:44] <Bonnie> i have download
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#1045 [09:44] * pepe [pepe@notlogged] has quit. (Client Quit)
#1046 [09:45] <Bonnie> in options i see not "Login"
#1047 [09:45] <Joshpvp> What is a launcher
#1048 [09:45] <Galaxy_2Alex> Bonnie, Which version are you playing on? You can see the version on the start screen.
#1049 [09:45] <Bonnie> ok
#1050 [09:45] <rodrigo> ii
#1051 [09:45] <Galaxy_2Alex> Joshpvp, This: http://i.imgur.com/e40QztN.png
#1052 [09:46] <Bonnie> ..
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#1054 [09:46] * bjcams [bjcams@notlogged] has joined #minecrafthelp
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#1057 [09:47] * Joshpvp [Joshpvp@notlogged] has joined #minecrafthelp
#1058 [09:47] <faith_b22> Hi Im having issues with logging into my mojang account
#1059 [09:47] <Jiggy12321> faith_b22, such as?
#1060 [09:48] * bjcams [bjcams@notlogged] has joined #minecrafthelp
#1061 [09:48] <faith_b22> I have reset the password 3 times but it still isnt letting me log in
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#1063 [09:48] * Jengl [Jengl@notlogged] has joined #minecrafthelp
#1064 [09:48] * ENDERLUKEY [ENDERLUKEY@notlogged] has quit. (Quit: Web client closed)
#1065 [09:48] <Jiggy12321> faith_b22, what error does it give you
#1066 [09:48] * Bonnie [Bonnie@notlogged] has quit. (Quit: Web client closed)
#1067 [09:48] * willsie2 [willsie2@notlogged] has joined #minecrafthelp
#1068 [09:48] <faith_b22> Error! Unknown e-mail address or password.
#1069 [09:48] <faith_b22> Error! Unknown e-mail address or password.
#1070 [09:48] * bjcams [bjcams@notlogged] has left #minecrafthelp
#1071 [09:48] <willsie2> Hello
#1072 [09:48] <Galaxy_2Alex> faith_b22, Have you repeadetly tried to log in, maybe with the wrong login data?
#1073 [09:48] <Galaxy_2Alex> willsie2, Hello.
#1074 [09:49] <Jiggy12321> hi willsie2
#1075 [09:49] <willsie2> Is there an issue with reporting issues to mojang, done it a few times and had no responses
#1076 [09:49] <CubeTheThird> ??> faith_b22 login/throttle
#1077 [09:49] <Absol> faith_b22: Your login is being throttled, which will prevent you from logging in.
#1078 [09:49] <Absol> faith_b22: You will have to wait 3 hours without logging in for it to reset.
#1079 [09:49] <faith_b22> I tried to log in with the new password about 30 seconds after it was reset
#1080 [09:49] <Galaxy_2Alex> willsie2, They are currently on a backlog
#1081 [09:49] <CubeTheThird> willsie2, reporting what?
#1082 [09:49] <Jiggy12321> A bug?
#1083 [09:49] <willsie2> I can't sign into my account
#1084 [09:49] <willsie2> really strange
#1085 [09:49] <willsie2> I could log in on minecraft.net fine
#1086 [09:49] <Galaxy_2Alex> willsie2, It will take a bit longer for them to get back to you if you contacted them via Mail.
#1087 [09:50] <willsie2> then I made the trasnfer to mojang account on my email
#1088 [09:50] <willsie2> and that worked
#1089 [09:50] <willsie2> then tried again recently. saying an account error
#1090 [09:50] <willsie2> then tried resetting my password and I don't get anything through
#1091 [09:50] <Galaxy_2Alex> willsie2, Are you using your E-Mail Adress to log in?
#1092 [09:50] <willsie2> then tried logging in from minecraft.net and that says account error too
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#1094 [09:51] * faith_b22 [faith_b22@notlogged] has quit. (Client Quit)
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#1096 [09:51] <willsie2> I thought I was suppose to be using my email address once I have made the change to mojang account
#1097 [09:51] * PelgrimNL [PelgrimNL@notlogged] has quit. (Client Quit)
#1098 [09:51] * Joshpvp [Joshpvp@notlogged] has quit. (Ping timeout: 204 seconds)
#1099 [09:51] <Galaxy_2Alex> willsie2, Yes, you are only supposed to use that.
#1100 [09:51] * Joshpvp [Joshpvp@notlogged] has joined #minecrafthelp
#1101 [09:51] <Galaxy_2Alex> willsie2, Have you tried to use your Username in the last few hours?
#1102 [09:51] <willsie2> ok, must be a geniue error
#1103 [09:51] * PelgrimNL [PelgrimNL@notlogged] has joined #minecrafthelp
#1104 [09:51] <Joshpvp> HelLo
#1105 [09:51] <willsie2> not recently
#1106 [09:51] * rodrigo [rodrigo@notlogged] has quit. (Ping timeout: 204 seconds)
#1107 [09:51] <willsie2> reported the error nearly 2 weeks ago
#1108 [09:52] * PelgrimNL [PelgrimNL@notlogged] has quit. (Client Quit)
#1109 [09:52] <willsie2> nothing heard back yet
#1110 [09:52] <willsie2> just found this link as another forum to asking about issues
#1111 [09:52] <Galaxy_2Alex> willsie2, Yes, their backlog is quite big at the moment
#1112 [09:52] <Joshpvp> Now I know what a launcher is
#1113 [09:52] * leonardo [leonardo@notlogged] has joined #minecrafthelp
#1114 [09:52] <Galaxy_2Alex> willsie2, They should be getting back to you soon though.
#1115 [09:52] <Jiggy12321> Because of 1.9
#1116 [09:52] <CubeTheThird> willsie2, see https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1117 [09:52] <willsie2> ok awesome
#1118 [09:52] <Joshpvp> But how to fix invalid session on servers
#1119 [09:52] <Galaxy_2Alex> Joshpvp, So, are you using any other launchers than the regular one?
#1120 [09:53] <Joshpvp> No i'am using the original one
#1121 [09:53] <Jiggy12321> Joshpvp, when "Invalid Session" appears, I close Minecraft, close the LAUNCHER, then restart the launcher
#1122 [09:53] * BeniGirLP [BeniGirLP@notlogged] has quit. (Client Quit)
#1123 [09:53] * BeniGirLP [BeniGirLP@notlogged] has joined #minecrafthelp
#1124 [09:53] <Galaxy_2Alex> Jiggy12321, It happens when another launcher logs in.
#1125 [09:53] <Galaxy_2Alex> Ah, derp
#1126 [09:54] <Jiggy12321> Yeah
#1127 [09:54] <Galaxy_2Alex> Joshpvp, It happens when another launcher logs in with your login data.
#1128 [09:54] <willsie2> ok guys, thanks for your help
#1129 [09:54] <BeniGirLP> i need help my minecraft crashes before it starts the game http://paste.ubuntu.com/12048498/
#1130 [09:54] <Jiggy12321> willsie2, bye
#1131 [09:54] <Galaxy_2Alex> BeniGirLP, One moment
#1132 [09:54] <Joshpvp> Did everything close and when come back still happen
#1133 [09:54] <CubeTheThird> ??> Joshpvp launcher/relog
#1134 [09:54] <Jiggy12321> BeniGirLP, one mement
#1135 [09:54] <Absol> Joshpvp: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1136 [09:55] <BeniGirLP> i just bought it
#1137 [09:55] * willsie2 [willsie2@notlogged] has quit. (Quit: Web client closed)
#1138 [09:55] <Joshpvp> what's out making a new user will that work
#1139 [09:55] * Jengl_ [Jengl_@notlogged] has joined #minecrafthelp
#1140 [09:55] <Jiggy12321> BeniGirLP, here ya go, install these drivers: http://www.nvidia.com/download/driverResults.aspx/87789/en-us
#1141 [09:55] <Jengl_> i cant install the launcher
#1142 [09:55] <CubeTheThird> Joshpvp, do what Absol said
#1143 [09:55] <Galaxy_2Alex> Jengl_, What does it say when you try?
#1144 [09:55] <Jengl_> it keeps telling me it cant update the launcher and closes itself
#1145 [09:56] <Joshpvp> Where is he
#1146 [09:56] <Galaxy_2Alex> Jengl_, What is the exact error message?
#1147 [09:56] <Jiggy12321> Jengl_, do you have read and write permission to where the launcher is installed?
#1148 [09:56] <CubeTheThird> <Absol> Joshpvp: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1149 [09:57] * danik2006 [danik2006@notlogged] has joined #minecrafthelp
#1150 [09:57] <Joshpvp> Ok I'll try tomorrow cause it's night thanks guys hope it works love u guys
#1151 [09:57] <Jengl_> "unable to install launcher"
#1152 [09:57] <Jiggy12321> no homo
#1153 [09:57] <Jengl_> sorry i m,eant update
#1154 [09:57] <Jengl_> "unable to update launcher"
#1155 [09:57] <CubeTheThird> Jengl_, what anti-virus and firewall software do you have?
#1156 [09:57] <Galaxy_2Alex> Jengl_, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1157 [09:58] <Galaxy_2Alex> whoops
#1158 [09:58] <CubeTheThird> well, could try that too
#1159 [09:58] <Joshpvp> Wait do we need a mojang account to fix this
#1160 [09:58] * ZPoerLP70 [ZPoerLP70@notlogged] has joined #minecrafthelp
#1161 [09:58] * Jengl [Jengl@notlogged] has quit. (Ping timeout: 204 seconds)
#1162 [09:59] <Jiggy12321> yeah, Joshpvp
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#1165 [09:59] <Galaxy_2Alex> Joshpvp, If you bought the game, you have a Mojang account, unless you didn't migrate yet, then it's a Minecraft Account.
#1166 [09:59] <Joshpvp> Oh maybe it didn't work because I don't have a account
#1167 [09:59] <CubeTheThird> Joshpvp, so you didn't buy the game?
#1168 [09:59] <Jiggy12321> You need to have an account
#1169 [09:59] <Galaxy_2Alex> Joshpvp, ...
#1170 [09:59] <Joshpvp> I got the game on cd
#1171 [09:59] <CubeTheThird> O.o
#1172 [10:00] <Jiggy12321> what
#1173 [10:00] <CubeTheThird> they don't sell the PC edition on CD
#1174 [10:00] <Joshpvp> Why surprised
#1175 [10:00] <Jengl_> that link wont load Galaxy_2Alex
#1176 [10:00] <Galaxy_2Alex> Joshpvp, What Minecraft Version are you currently playing?
#1177 [10:00] <Joshpvp> I got it on a store called ocean king
#1178 [10:00] <CubeTheThird> Joshpvp, you've been totally scammed
#1179 [10:00] <CubeTheThird> Joshpvp, you've been totally scammed
#1180 [10:00] * danik2006 [danik2006@notlogged] has left #minecrafthelp
#1181 [10:00] <Joshpvp> Latest
#1182 [10:00] * Einzigartig [Einzigartig@notlogged] has joined #minecrafthelp
#1183 [10:00] <Galaxy_2Alex> Joshpvp, Number?
#1184 [10:01] <Joshpvp> 1.8.8
#1185 [10:01] <Jiggy12321> He was scammed
#1186 [10:01] <Galaxy_2Alex> Joshpvp, And... how did you install it?
#1187 [10:01] <Joshpvp> Today 's release
#1188 [10:01] <Jiggy12321> Where did you buy it?
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#1190 [10:01] * ZPowerLP70 [ZPowerLP70@notlogged] has quit. (Client Quit)
#1191 [10:01] <Galaxy_2Alex> shh
#1192 [10:02] * hughesauston [hughesauston@notlogged] has quit. (Client Quit)
#1193 [10:02] <Joshpvp> Hum I clicked on the install button and every important ones even agrees
#1194 [10:02] <CubeTheThird> Joshpvp, there are no legal resellers of minecraft PC edition. What you got is either a pirated or cracked version of the game, and not legit. Scam
#1195 [10:02] <Jiggy12321> Call the Department of Homeland Security!! jk
#1196 [10:02] <Joshpvp> The cd comes with other games
#1197 [10:03] * BeniGirLP_ [BeniGirLP_@notlogged] has joined #minecrafthelp
#1198 [10:03] <Jiggy12321> scam
#1199 [10:03] <Jiggy12321> even more scam
#1200 [10:03] <Galaxy_2Alex> Joshpvp, Did you buy it online? If so, please give us the link to the place where you bought it.
#1201 [10:03] <BeniGirLP_> thank you for the help jiggy
#1202 [10:03] <Jiggy12321> Did it work, BeniGirLP_?
#1203 [10:03] * BeniGirLP_ [BeniGirLP_@notlogged] has quit. (Client Quit)
#1204 [10:03] <Joshpvp> No on a store don't worry
#1205 [10:03] * Cplayer305 [Cplayer305@notlogged] has quit. (Quit: Web client closed)
#1206 [10:03] <Jiggy12321> Joshpvp, what store?
#1207 [10:04] <Joshpvp> Look my country can't use Internet that good
#1208 [10:04] <Joshpvp> The store called oceanking
#1209 [10:04] <Joshpvp> Even got scribblednaust
#1210 [10:04] <Galaxy_2Alex> Joshpvp, Hm... how did it install Minecraft on your PC?
#1211 [10:04] * Einzigartig [Einzigartig@notlogged] has quit. (Ping timeout: 204 seconds)
#1212 [10:04] * BeniGirLP [BeniGirLP@notlogged] has quit. (Ping timeout: 204 seconds)
#1213 [10:04] <Joshpvp> With launcher
#1214 [10:04] <Jiggy12321> Joshpvp, what country do you reside in?
#1215 [10:05] <Jiggy12321> And you may want to do a malware check
#1216 [10:05] <Joshpvp> Rangoon in myanmar
#1217 [10:05] * C_ronaldo [C_ronaldo@notlogged] has joined #minecrafthelp
#1218 [10:05] <Galaxy_2Alex> Joshpvp, Hm... you are lucky it works that well.
#1219 [10:06] <CubeTheThird> Joshpvp, what you have is not a legitimate copy of Minecraft
#1220 [10:06] <Jiggy12321> Uhh Joshpvp, something in your story doesn
#1221 [10:06] <Jiggy12321> 't check you
#1222 [10:06] <Jiggy12321> out
#1223 [10:06] <Jiggy12321> OceanKing is a shipping company based in Myanmar
#1224 [10:06] <Joshpvp> Thinks the store is raided r
#1225 [10:06] <Galaxy_2Alex> Joshpvp, Can you please try to connect to this story:
#1226 [10:06] * nighter [nighter@notlogged] has quit. (Ping timeout: 204 seconds)
#1227 [10:06] <Joshpvp> Yes
#1228 [10:06] <Galaxy_2Alex> uh, this server: mctest.ae97.net
#1229 [10:06] <Joshpvp> The Internet needs money to download
#1230 [10:07] <Joshpvp> And we don't have that kinds of stuff here
#1231 [10:07] <Jiggy12321> "ANAWAR HLWAM Company Limited was incorporated by registration No. 889/1993- 1994 on the date of Jan 07, 1994, 100% Myanmar Nationalities own private company, for the purpose of Marine products Catching, Farming, Whole Sales Market (Jetty), Processing, Exporting to International Markets.
#1232 [10:07] <Jiggy12321> "
#1233 [10:07] * C_ronaldo [C_ronaldo@notlogged] has quit. (Client Quit)
#1234 [10:07] <Galaxy_2Alex> Hm, alright... sorry, but there's nothing else we can do for you really... your copy doesn't seem to be legit.
#1235 [10:07] <Joshpvp> Nothing can be bought online
#1236 [10:08] <Joshpvp> Expect if it is in our country
#1237 [10:08] <Galaxy_2Alex> Joshpvp, That is sorry to hear, but there is nothing we can do about that.
#1238 [10:08] <Galaxy_2Alex> Joshpvp, We will not help you to break the law of your country.
#1239 [10:08] <Joshpvp> Ok
#1240 [10:08] <Joshpvp> But even people who install on Internet also have this invalid session
#1241 [10:09] <Jiggy12321> That's the government
#1242 [10:09] <Jiggy12321> The military blocks almost all outgoing connections out of Myanmar
#1243 [10:09] <Jiggy12321> But they have no firewall
#1244 [10:09] <Joshpvp> Mine minecraft is fine I can download maps and forge
#1245 [10:09] * beau [beau@notlogged] has joined #minecrafthelp
#1246 [10:09] <Jiggy12321> So TOR is a viable solution
#1247 [10:10] * beau [beau@notlogged] has quit. (Client Quit)
#1248 [10:10] <CubeTheThird> Joshpvp, to legitimately connect to server, you need to have a valid Mojang account with Minecraft on it. You do not
#1249 [10:10] * HalfDart [HalfDart@notlogged] has joined #minecrafthelp
#1250 [10:10] <Galaxy_2Alex> Jiggy12321, We will not assist with breaking the law.
#1251 [10:10] <Joshpvp> I signed an account today
#1252 [10:10] <Galaxy_2Alex> ?? rules/1
#1253 [10:10] <Absol> rules/1: http://is.gd/zB1w9I Rule 1: Do not talk about anything which is illegal in the USA, or would violate the Terms of Use of any software or service.
#1254 [10:10] <HalfDart> hi
#1255 [10:10] <Joshpvp> On Internet
#1256 [10:10] <Jiggy12321> Fine...
#1257 [10:10] <Galaxy_2Alex> HalfDart, Hello.
#1258 [10:11] <HalfDart> im having trouble loading up minecraft when i installed windows 10
#1259 [10:11] <Jengl_> Galaxy_2Alex, your launcher isnt working
#1260 [10:11] <Joshpvp> Well thanks for trying love u all bye
#1261 [10:11] <CubeTheThird> HalfDart, what's the trouble?
#1262 [10:11] <Jiggy12321> HalfDart, what GPU do you have
#1263 [10:11] <Galaxy_2Alex> Jengl_, What Antivirus program are you using?
#1264 [10:11] <Jengl_> Norton
#1265 [10:11] * Joshpvp [Joshpvp@notlogged] has quit. (Quit: Web client closed)
#1266 [10:11] <Galaxy_2Alex> ??> av/norton
#1267 [10:12] <HalfDart> idk what gpu i have
#1268 [10:12] <Galaxy_2Alex> ??> Jengl_ av/norton
#1269 [10:12] <Jiggy12321> ??> HalfDart win/dxdiag
#1270 [10:12] <Absol> Jengl_: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1271 [10:12] <Absol> HalfDart: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1272 [10:12] <Galaxy_2Alex> ??> Jengl_ av/norton/uninstall
#1273 [10:12] <Jengl_> ?
#1274 [10:12] <Absol> Jengl_: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#1275 [10:12] <Galaxy_2Alex> Jengl_, Only messages starting with your name are for you.
#1276 [10:13] <Jengl_> Galaxy_2Alex ok
#1277 [10:14] <Jengl_> Absol ok will try it, was making the most of free trial period
#1278 [10:15] <HalfDart> can i just have some help with my minecraft not loading please?
#1279 [10:15] <Jiggy12321> HalfDart, I need your dxdiag
#1280 [10:15] <HalfDart> ok
#1281 [10:15] <HalfDart> how do i give it to you
#1282 [10:15] <Jiggy12321> ??> HalfDart win/dxdiag
#1283 [10:15] <Absol> HalfDart: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1284 [10:16] <HalfDart> yeah i did that
#1285 [10:16] <Jiggy12321> Can I have that link
#1286 [10:16] <HalfDart> http://paste.ubuntu.com/12048610/
#1287 [10:17] * midO_Omda [midO_Omda@notlogged] has quit. (Ping timeout: 204 seconds)
#1288 [10:17] <Jiggy12321> HalfDart, one moment
#1289 [10:17] <HalfDart> ok
#1290 [10:18] <Jiggy12321> HalfDart, laptop or tower?
#1291 [10:18] <HalfDart> laptop
#1292 [10:18] <Jiggy12321> k
#1293 [10:19] <Jiggy12321> HalfDart, here ya go: https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#1294 [10:19] <Jiggy12321> Download the .exe and install
#1295 [10:21] * CaptainBigMac [CaptainBigMac@notlogged] has joined #minecrafthelp
#1296 [10:21] <CaptainBigMac> I have a problemm, and I am not very good with computers so not sure how to fix it, here is my dxdiag. http://paste.ubuntu.com/12048686/
#1297 [10:22] <Galaxy_2Alex> CaptainBigMac, one moment
#1298 [10:22] <Galaxy_2Alex> CaptainBigMac, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot assist with that. If it is a laptop, you will need a new system.
#1299 [10:22] <CaptainBigMac> Thanks for the help
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#1301 [10:23] * midO_Omda [midO_Omda@notlogged] has joined #minecrafthelp
#1302 [10:23] <midO_Omda> i downloaded avast and its still not working
#1303 [10:23] <midO_Omda> http://justpaste.it/mx56
#1304 [10:24] <Galaxy_2Alex> ??> midO_Omda av/adwcleaner
#1305 [10:24] <Absol> midO_Omda: ADWCleaner is an utility to clean a PC which is infested with malware.
#1306 [10:24] <Absol> midO_Omda: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1307 [10:24] <Galaxy_2Alex> ??> midO_Omda av/malwarebytes
#1308 [10:24] <Absol> midO_Omda: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1309 [10:24] <Absol> midO_Omda: Download it here: http://www.malwarebytes.org/
#1310 [10:24] <Galaxy_2Alex> midO_Omda, Run both programs after one another, then try again.
#1311 [10:24] * Truency|AFK is now known as Truency
#1312 [10:24] <midO_Omda> ok
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#1319 [10:28] <Joshpvp> But if it use Java is it a scam bye I am really gone this time
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#1323 [10:32] <Jiggy12321> Joshpvp, yes
#1324 [10:32] * midO_Omda_ [midO_Omda_@notlogged] has joined #minecrafthelp
#1325 [10:32] <Joshpvp> If it use Java is it a scam
#1326 [10:33] <Joshpvp> U can ask me pe question I know some of them
#1327 [10:33] * SarkeesMilikian [SarkeesMilikian@notlogged] has quit. (Client Quit)
#1328 [10:35] <Joshpvp> Hello
#1329 [10:37] <Joshpvp> Bye
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#1333 [10:40] <lelwhat> Hi, I'm having a problem where I can't log in to my account. I've tried resetting my password 5 different times, but it says that it is wrong everytime.
#1334 [10:40] <CubeTheThird> ??> lelwhat login/throttle
#1335 [10:40] <Absol> lelwhat: Your login is being throttled, which will prevent you from logging in.
#1336 [10:40] <Absol> lelwhat: You will have to wait 3 hours without logging in for it to reset.
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#1341 [10:46] <Katie> http://paste.ubuntu.com/12048820/
#1342 [10:47] <CubeTheThird> Katie, one moment
#1343 [10:48] <CubeTheThird> Katie, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1344 [10:48] <Katie> okey, thanks :)
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#1352 [10:54] <weddo123> I need halp i have an issue with MC that my graphics driver is outdated.But its already up to date,i checked on the intel driver update utility
#1353 [10:54] <CubeTheThird> weddo123, do you have a dxdiag report?
#1354 [10:54] * ChavalOMG [ChavalOMG@notlogged] has joined #minecrafthelp
#1355 [10:54] <weddo123> not yet
#1356 [10:55] * steve30000 [steve30000@notlogged] has joined #minecrafthelp
#1357 [10:55] <greenspotmonkey> I redemed my gift code for windows 10 minecraft and hit back arrow and now I cant get to the download page because when I ty to get there it says my cose has already benn redemed
#1358 [10:55] <CubeTheThird> weddo123, when you do give a URL to it here
#1359 [10:55] <weddo123> Why do ya need my dxdiag report btw
#1360 [10:55] <Extreme> greenspotmonkey: The code was already redeemed then.
#1361 [10:55] <CubeTheThird> weddo123, do see your hardware configuration, and what drivers you have
#1362 [10:55] <steve30000> Hi. I am having trouble getting minecraft to launch. Here is my dxdiag. http://paste.ubuntu.com/12048891/
#1363 [10:56] * lizzie16a [lizzie16a@notlogged] has joined #minecrafthelp
#1364 [10:56] <ChavalOMG> Hi! I bought a Minecraft Gift Code on Saturday and I still don't have it! I payed it and I don't know what to do.
#1365 [10:56] <weddo123> k
#1366 [10:56] * haser2002 [haser2002@notlogged] has joined #minecrafthelp
#1367 [10:56] <CubeTheThird> ChavalOMG, where did you get it?
#1368 [10:56] <greenspotmonkey> But how do I download the version of windows 10 to my computer
#1369 [10:56] <CubeTheThird> steve30000, one moment
#1370 [10:56] <ChavalOMG> https://account.mojang.com/buy/minecraft?agent=minecraft
#1371 [10:56] <ChavalOMG> Here I got it
#1372 [10:56] <Extreme> greenspotmonkey: From the Windows store.
#1373 [10:57] <greenspotmonkey> But then I have to pay 10 bucks
#1374 [10:57] <CubeTheThird> ChavalOMG, what method of payment did you use?
#1375 [10:57] <Extreme> greenspotmonkey: Then you are logged into the store with the wrong microsoft account.
#1376 [10:57] <ChavalOMG> Visa
#1377 [10:57] <ChavalOMG> With Skrill
#1378 [10:57] <greenspotmonkey> ok thank you
#1379 [10:57] <CubeTheThird> steve30000, download and install https://downloadcenter.intel.com/download/17407/Intel-Graphics-Media-Accelerator-Driver-for-Windows-Vista-32-exe-
#1380 [10:57] * tj [tj@notlogged] has quit. (Ping timeout: 204 seconds)
#1381 [10:57] <haser2002> i cant get the code on mojang for the windows 10 update for free please help and my mojang looks differnt to every one elses
#1382 [10:57] <ChavalOMG> I contacted Skrill and they told me it had been successfully payed
#1383 [10:58] <CubeTheThird> ChavalOMG, ok. On account.mojang.com/me do you see any gift codes listed at the bottom?
#1384 [10:58] <lizzie16a> i tried to download the forge mod downloader and now when i sign in with my forge i just does some updates and then goes to a blank screen and doesn't load mineraft
#1385 [10:58] * Mata [Mata@notlogged] has quit. (Excess Flood)
#1386 [10:58] <CubeTheThird> ??> lizzie16a mods
#1387 [10:58] <Absol> lizzie16a: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1388 [10:58] <Absol> lizzie16a: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1389 [10:58] <ChavalOMG> I see all the gift codes I bought but not the one I bought on Saturday
#1390 [10:59] <Extreme> greenspotmonkey: If you go to http://account.xbox.com/en-US/PaymentAndBilling/PaymentOptions?managePi=0 -- you should be asked to login, use the exact same credentials you used to redeem the code and check if "Minecraft: Windows 10 Edition Beta" is listed.
#1391 [10:59] <CubeTheThird> ChavalOMG, did you get a confirmation email from the purchase?
#1392 [10:59] * lizzie16a [lizzie16a@notlogged] has quit. (Client Quit)
#1393 [10:59] <ChavalOMG> No, I didn't. I only got an Skril email
#1394 [10:59] <greenspotmonkey> I got it downloading right now. Thank you for all your help:)
#1395 [10:59] * JuJu [JuJu@notlogged] has joined #minecrafthelp
#1396 [10:59] <CubeTheThird> ChavalOMG, you will have to contact Mojang in that case
#1397 [10:59] <CubeTheThird> ??> ChavalOMG account/send-email
#1398 [10:59] * Crystal|AFK is now known as CrystalMare
#1399 [10:59] <Absol> ChavalOMG: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1400 [11:00] <ChavalOMG> Ok
#1401 [11:00] <haser2002> i cant get the code on mojang for the windows 10 update for free please help and my mojang looks differnt to every one elses
#1402 [11:00] <CubeTheThird> haser2002, in what way does it look different?
#1403 [11:00] <ChavalOMG> Thank you for helping me.
#1404 [11:01] * JuJu [JuJu@notlogged] has quit. (Client Quit)
#1405 [11:01] <haser2002> ums not to the side
#1406 [11:01] * JuJu [JuJu@notlogged] has joined #minecrafthelp
#1407 [11:01] <haser2002> and theres no codes at the bottum
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#1409 [11:02] <CubeTheThird> haser2002, did you buy any gift codes?
#1410 [11:02] <haser2002> no
#1411 [11:02] * ChavalOMG [ChavalOMG@notlogged] has quit. (Quit: Web client closed)
#1412 [11:02] <haser2002> there just no there
#1413 [11:02] <CubeTheThird> what's not to the side?
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#1417 [11:03] <weddo123> you want me to paste right now?
#1418 [11:03] <haser2002> like its not thin strips
#1419 [11:03] <haser2002> paste what
#1420 [11:03] <CubeTheThird> weddo123, give the link to your paste here
#1421 [11:04] <weddo123> k i got the notepad thing ready but idk how to make it a link
#1422 [11:04] <CubeTheThird> weddo123, paste it onto http://paste.ubuntu.com and give the URL here.
#1423 [11:04] <weddo123> k
#1424 [11:04] <CubeTheThird> haser2002, sorry.. I don't understand how it looks different
#1425 [11:05] <weddo123> i click paste right
#1426 [11:05] <CubeTheThird> yes
#1427 [11:05] <weddo123> http://paste.ubuntu.com/12048953/
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#1429 [11:06] <greenspotmonkey> Can I play normal minecraft with windows 10? Because I get an error every time I try and open the normal version of minecraftf
#1430 [11:06] * PXLSG [PXLSG@notlogged] has joined #minecrafthelp
#1431 [11:06] <CubeTheThird> greenspotmonkey, what's the error?
#1432 [11:06] <CubeTheThird> weddo123, one moment
#1433 [11:06] <haser2002> well its not like thin strips and minecraft has this thing to migrate but ive done that
#1434 [11:06] <weddo123> okay
#1435 [11:06] <CubeTheThird> weddo123, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1436 [11:06] <CubeTheThird> haser2002, what is your minecraft username?
#1437 [11:07] <greenspotmonkey> Lack of updated graphics drivers
#1438 [11:07] <haser2002> haser2002
#1439 [11:07] <weddo123> cube i did
#1440 [11:07] <CubeTheThird> greenspotmonkey, do you have a dxdiag report?
#1441 [11:07] <CubeTheThird> weddo123, you installed it already?
#1442 [11:07] <weddo123> yup
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#1444 [11:07] <weddo123> and everythings up to date
#1445 [11:07] <greenspotmonkey> Yeah and I tried that and it says n/a for the manufacture
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#1447 [11:07] <CubeTheThird> weddo123, no.. you used the (crap) auto detect tool. That's the driver you need
#1448 [11:07] <CubeTheThird> greenspotmonkey, give a link to your dxdiag report here
#1449 [11:07] <weddo123> wat XD
#1450 [11:08] <CubeTheThird> haser2002, umm.. your name seems to have been changed a few days ago, to "WaspYT2"
#1451 [11:08] <weddo123> okay
#1452 [11:08] <greenspotmonkey> What do you mean
#1453 [11:08] <CubeTheThird> ??> greenspotmonkey win/dxdiag
#1454 [11:08] <haser2002> Wtf
#1455 [11:08] <Absol> greenspotmonkey: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1456 [11:08] <CubeTheThird> haser2002, assuming you did not change it, I suspect your account has been compromised
#1457 [11:08] <weddo123> do i click the download file up on the screen
#1458 [11:08] <CubeTheThird> weddo123, that's right
#1459 [11:09] <weddo123> k
#1460 [11:09] <weddo123> thnx for info!
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#1462 [11:09] <haser2002> how
#1463 [11:09] * _MisterMox0_ [_MisterMox0_@notlogged] has joined #minecrafthelp
#1464 [11:09] <PXLSG> can a people here german?
#1465 [11:09] <CubeTheThird> PXLSG, we only speak English here
#1466 [11:10] * _MisterMox0_ [_MisterMox0_@notlogged] has quit. (Client Quit)
#1467 [11:10] <haser2002> how do i get it back
#1468 [11:10] <CubeTheThird> ??> haser2002 account/send-email
#1469 [11:10] <Absol> haser2002: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1470 [11:10] <PXLSG> ok i have installed windows 10 and than i can't play Minecraft.What can i do?
#1471 [11:10] <greenspotmonkey> http://paste.ubuntu.com/12048990/
#1472 [11:10] <CubeTheThird> PXLSG, what happens when you try?
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#1474 [11:11] <CubeTheThird> greenspotmonkey, one moment
#1475 [11:11] <greenspotmonkey> Ok
#1476 [11:11] <HettyFeather> minecraft keeps crashing when i try to load it
#1477 [11:11] * Stampy_Fan_xxx [Stampy_Fan_xxx@notlogged] has joined #minecrafthelp
#1478 [11:11] <CubeTheThird> HettyFeather, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1479 [11:11] <HettyFeather> http://paste.ubuntu.com/12048991/
#1480 [11:11] <PXLSG> minecraft keeps crashing when i try to load it.What can i do?
#1481 [11:12] <CubeTheThird> greenspotmonkey, download and install http://www.nvidia.com/download/driverResults.aspx/87789/en-us
#1482 [11:12] <greenspotmonkey> ok
#1483 [11:12] <CubeTheThird> PXLSG, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1484 [11:12] <CubeTheThird> HettyFeather, one moment
#1485 [11:12] <PXLSG> ok
#1486 [11:12] <CubeTheThird> HettyFeather, can you find your computer's model number?
#1487 [11:12] <greenspotmonkey> Thank you so much!
#1488 [11:12] <Extreme> greenspotmonkey: Are you able to play the Windows 10 Edition?
#1489 [11:12] <HettyFeather> how
#1490 [11:13] <CubeTheThird> ??> HettyFeather oem/hp/product-number
#1491 [11:13] * abualmod [abualmod@notlogged] has joined #minecrafthelp
#1492 [11:13] <Absol> HettyFeather: You can find your HP Product Number here: http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
#1493 [11:13] <greenspotmonkey> Yes. But I just want to play normal minecraft edition
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#1496 [11:14] <PXLSG> this is my crash report http://paste.ubuntu.com/12049007/
#1497 [11:14] <CubeTheThird> PXLSG, do you have a dxdiag report?
#1498 [11:15] <PXLSG> yes
#1499 [11:15] <CubeTheThird> PXLSG, give a URL to that here
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#1501 [11:15] <Stampy_Fan_xxx> When I launch minecraft, something comes up and says I have to follow these type of instructions, so I followed the instructions but it didnt help with anything, and then it said that if that doesnt work, I have to follow another set of instructions, so that what I did, so I followed those set of instructions and nothing is still working, so I dont know what to do.
#1502 [11:15] <PXLSG> ok
#1503 [11:15] <Stampy_Fan_xxx> http://paste.ubuntu.com/12048965/
#1504 [11:15] <CubeTheThird> Stampy_Fan_xxx, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1505 [11:15] <HettyFeather> those things did not help i rember from antho guy who tryed to help there was two buttons i pressed to find out
#1506 [11:16] <PXLSG> the URL of dxdiag report or crash report of minecraft?
#1507 [11:16] <PXLSG> CubeTheThird?
#1508 [11:16] <CubeTheThird> PXLSG, of the dxdiag report
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#1510 [11:16] <PXLSG> ok
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#1513 [11:17] <HettyFeather> cube
#1514 [11:17] <CubeTheThird> yes?
#1515 [11:17] <HettyFeather> those websties did not help who do i found model number
#1516 [11:18] * Stampy_Fan_xxx [Stampy_Fan_xxx@notlogged] has quit. (Quit: Web client closed)
#1517 [11:18] <CubeTheThird> HettyFeather, it should be written somewhere on or beneath your computer
#1518 [11:18] <PXLSG> CubeTheThird, this is my dxdiag report:------------------
#1519 [11:18] <CubeTheThird> PXLSG, give a URL to it here. Don't paste it here directly
#1520 [11:18] <PXLSG> my dxdiag report is to long
#1521 [11:19] <PXLSG> ok
#1522 [11:19] <HettyFeather> koxo7ea#abu
#1523 [11:20] <CubeTheThird> HettyFeather, one moment
#1524 [11:20] * steve30000 [steve30000@notlogged] has joined #minecrafthelp
#1525 [11:20] <PXLSG> CubeTheThird,i don't understand it i only speak a little bit english
#1526 [11:20] <CubeTheThird> PXLSG, paste it onto http://paste.ubuntu.com and give the URL here.
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#1528 [11:21] * Stampy_Fan_xxx [Stampy_Fan_xxx@notlogged] has joined #minecrafthelp
#1529 [11:21] <CubeTheThird> HettyFeather, download and install http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71870.exe
#1530 [11:22] <PXLSG> CubeTheThird,this is the URL:http://paste.ubuntu.com/12049048/
#1531 [11:22] <CubeTheThird> PXLSG, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1532 [11:22] <PXLSG> can i deleted windows 10?
#1533 [11:22] <steve30000> I installed the intel graphics but minecraft still won't launch. any ideas?
#1534 [11:23] <CubeTheThird> PXLSG, see www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#1535 [11:23] <CubeTheThird> steve30000, did you reboot your computer after installing it?
#1536 [11:23] <PXLSG> ok thanks
#1537 [11:23] * Stampy_Fan_xxx [Stampy_Fan_xxx@notlogged] has quit. (Client Quit)
#1538 [11:23] <steve30000> yes.
#1539 [11:23] <CubeTheThird> steve30000, can you make a new dxdiag report?
#1540 [11:23] <steve30000> yes
#1541 [11:26] * steve30000_ [steve30000_@notlogged] has joined #minecrafthelp
#1542 [11:27] <steve30000_> http://paste.ubuntu.com/12049077/
#1543 [11:27] * steve30000 [steve30000@notlogged] has quit. (Quit: Web client closed)
#1544 [11:27] <CubeTheThird> steve30000_, hmm the driver does not appear to have installed. Did you have any errors while installing it?
#1545 [11:28] <steve30000_> no. It installed and then asked to reboot, which I did.
#1546 [11:28] * PXLSG [PXLSG@notlogged] has quit. (Ping timeout: 204 seconds)
#1547 [11:28] * greenspotmonkey [greenspotmonkey@notlogged] has quit. (Ping timeout: 204 seconds)
#1548 [11:28] <CubeTheThird> steve30000_, hmm. Let's try manually installing it. Can you open your device manager?
#1549 [11:28] * HettyFeather [HettyFeather@notlogged] has quit. (Quit: Web client closed)
#1550 [11:29] <steve30000_> yes
#1551 [11:29] * King_Jax_6464 [King_Jax_6464@notlogged] has joined #minecrafthelp
#1552 [11:29] <CubeTheThird> steve30000_, there, find your display adapter
#1553 [11:30] <steve30000_> ok
#1554 [11:30] <CubeTheThird> steve30000_, right-click on it, and choose update. Browse your computer, and select the folder where the driver you downloaded is
#1555 [11:30] <steve30000_> ok
#1556 [11:31] <steve30000_> it said it is up to date
#1557 [11:32] <CubeTheThird> steve30000_, ok one sec. I'll have you try the zip one
#1558 [11:32] <CubeTheThird> steve30000_, ok download this: https://downloadcenter.intel.com/download/17408/Intel-Graphics-Media-Accelerator-Driver-for-Windows-Vista-32-zip-
#1559 [11:32] <CubeTheThird> steve30000_, once that's done, extract it into a new folder
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#1563 [11:34] <CubeTheThird> brb
#1564 [11:34] <steve30000_> ok; extracted. Do I need to reboot?
#1565 [11:34] * tom is now known as Guest57977
#1566 [11:38] <CubeTheThird> steve30000_, oh did you install it right from the folder?
#1567 [11:39] <King_Jax_6464> Sorry to interrupt, but my win10 crashes minecraft, I have an intel graphics cardand an Inspiron 560 model updated from win7. DxDiag: http://paste.ubuntu.com/12049093/
#1568 [11:40] <CubeTheThird> King_Jax_6464, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1569 [11:41] * Kevoness [Kevoness@notlogged] has joined #minecrafthelp
#1570 [11:41] * rastaguy [rastaguy@notlogged] has joined #minecrafthelp
#1571 [11:42] <Kevoness> Problem: I wanted to setup my twitch with my minecraft but it said i need to migrate my accont but it wont let me do that
#1572 [11:42] * steve30000_ [steve30000_@notlogged] has quit. (Ping timeout: 204 seconds)
#1573 [11:42] <CubeTheThird> Kevoness, what is your minecraft username?
#1574 [11:42] <King_Jax_6464> Thanks for the help, my only other computer is another win10 (celeron processor :/) that has the same output. Guess new graphics card it is!
#1575 [11:42] <Kevoness> Kevoness
#1576 [11:42] <CubeTheThird> King_Jax_6464, hold on
#1577 [11:42] <CubeTheThird> King_Jax_6464, can you show me a dxdiag report for the other computer?
#1578 [11:43] <CubeTheThird> ??> Kevoness launcher/relog
#1579 [11:43] <rastaguy> i cant lauch minecraft it just says that i have no drivers installed. should i install java???
#1580 [11:43] <Absol> Kevoness: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1581 [11:43] * Truency is now known as Truency|Work
#1582 [11:43] <CubeTheThird> rastaguy, do you have a dxdiag report?
#1583 [11:43] <rastaguy> yes
#1584 [11:43] <CubeTheThird> rastaguy, give a URL to it here
#1585 [11:44] <King_Jax_6464> CubeTheThird, sure. Just a sec
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#1591 [11:45] <rastaguy> ?
#1592 [11:45] <Kevoness> It works now that you so much
#1593 [11:45] * Kevoness [Kevoness@notlogged] has quit. (Client Quit)
#1594 [11:46] <CubeTheThird> ??> rastaguy win/dxdiag
#1595 [11:46] <Absol> rastaguy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1597 [11:49] * steve30000 [steve30000@notlogged] has joined #minecrafthelp
#1598 [11:49] <rastaguy> how to i paste it
#1599 [11:50] <King_Jax_6464> CubeTheThird, here: http://paste.ubuntu.com/12049250/
#1600 [11:50] <steve30000> I installed the intel graphics, zip. But it still doesnt' work. Should I unintall and try again? Here is the dxdiag
#1601 [11:51] <rastaguy> ------------------ System Information ------------------ Time of this report: 8/10/2015, 17:47:28 Machine name: ANDRE-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603) Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: GA-78LMT-USB3 BIOS: Award Modular B
#1602 [11:52] <CubeTheThird> rastaguy, no. Paste it onto http://paste.ubuntu.com not here
#1603 [11:52] <steve30000> http://paste.ubuntu.com/12049247/
#1604 [11:52] <CubeTheThird> steve30000, no. Open the device manager again
#1605 [11:52] <rastaguy> what???
#1606 [11:52] <steve30000> ok
#1607 [11:52] <CubeTheThird> King_Jax_6464, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1608 [11:52] <CubeTheThird> rastaguy, did you paste it onto the website?
#1609 [11:52] <rastaguy> how
#1610 [11:52] <rastaguy> send me a lnk
#1611 [11:53] <rastaguy> link
#1612 [11:53] <CubeTheThird> http://paste.ubuntu.com
#1613 [11:53] * King_Jax_6464 [King_Jax_6464@notlogged] has quit. (Quit: Web client closed)
#1614 [11:53] <rastaguy> http://paste.ubuntu.com/
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#1617 [11:54] <CubeTheThird> rastaguy, you have to press the 'paste!' button to submit it first
#1618 [11:54] <rastaguy> http://paste.ubuntu.com/12049269/
#1619 [11:54] <rastaguy> there
#1620 [11:54] <rastaguy> please help
#1621 [11:55] <CubeTheThird> rastaguy, one moment
#1622 [11:56] <CubeTheThird> rastaguy, download and install http://www.nvidia.com/download/driverResults.aspx/87783/en-us
#1623 [11:56] * flapjack [flapjack@notlogged] has joined #minecrafthelp
#1624 [11:56] <rastaguy> thats free right?
#1625 [11:57] <rastaguy> its installed
#1626 [11:57] <rastaguy> what now
#1627 [11:57] * Guicfreitas [Guicfreitas@notlogged] has joined #minecrafthelp
#1628 [11:57] <CubeTheThird> rastaguy, try the game again. You may have to reboot first though
#1629 [11:57] <rastaguy> thank you so much i could not last 1 more day thx dude
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#1632 [12:00] <rastaguy> cubethethird is that it should it be fixed?
#1633 [12:00] <captainharis> i have crash report
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#1635 [12:00] <CubeTheThird> rastaguy, yes that should be it
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#1637 [12:03] * rastaguy [rastaguy@notlogged] has quit. (Ping timeout: 204 seconds)
#1638 [12:04] <flapjack> hi microsoft sent me here for help with minecraft beta windows 10 version redeem code issues reference number: 1299773065.
#1639 [12:05] * William_Epsilon [William_Epsilon@notlogged] has joined #minecrafthelp
#1640 [12:05] <Galaxy_2Alex> flapjack, What exact link did they give you?
#1641 [12:05] <William_Epsilon> Anyone here? =/
#1642 [12:05] <Galaxy_2Alex> William_Epsilon, Yes, hello.
#1643 [12:06] <William_Epsilon> Argh, no passwords be working for me...
#1644 [12:06] <William_Epsilon> On all three platforms.
#1645 [12:06] <Galaxy_2Alex> flapjack, To be more exact: How did you get here?
#1646 [12:06] * aleja [aleja@notlogged] has joined #minecrafthelp
#1647 [12:06] <flapjack> Please go to this site: http://www.minecraftforum.net/meta/chat to reach their specialist department and provide this reference number: 1299773065.
#1648 [12:06] <Galaxy_2Alex> William_Epsilon, Did you try the correct one?
#1649 [12:06] <William_Epsilon> Yeah and I tried resetting...
#1650 [12:07] <CubeTheThird> ??> William_Epsilon login/throttle
#1651 [12:07] <Galaxy_2Alex> William_Epsilon, Wait three hours, then try with the correct one again.
#1652 [12:07] <Absol> William_Epsilon: Your login is being throttled, which will prevent you from logging in.
#1653 [12:07] <Absol> William_Epsilon: You will have to wait 3 hours without logging in for it to reset.
#1654 [12:07] <William_Epsilon> F**k.
#1655 [12:07] <Galaxy_2Alex> huh.
#1656 [12:07] <flapjack> am i in the wrong chat?
#1657 [12:07] <Galaxy_2Alex> flapjack, Hmm... what was your issue about?
#1658 [12:07] <Galaxy_2Alex> flapjack, We'll see, but... we don't have a specialist department and don't know anything about this reference number.
#1659 [12:07] <flapjack> redeemed code on wrong account
#1660 [12:07] <William_Epsilon> By the way, how many attempts triggering throttling?
#1661 [12:08] <CubeTheThird> I'm not sure actually
#1662 [12:08] <Galaxy_2Alex> flapjack, Ah, alright. Contact Mojang:
#1663 [12:08] <CubeTheThird> will have to test that
#1664 [12:08] <Galaxy_2Alex> ??> mojang/email
#1665 [12:08] <Galaxy_2Alex> ??> flapjack mojang/email
#1666 [12:08] <Absol> flapjack: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1667 [12:08] <Absol> flapjack: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1668 [12:08] <Galaxy_2Alex> flapjack, The current response time is higher though, around two weeks, sorry about that.
#1669 [12:09] <Galaxy_2Alex> flapjack, Give them the reference number, they should know what to do.
#1670 [12:09] <William_Epsilon> Anyone know how many attempts triggers throttling?
#1671 [12:09] <CubeTheThird> William_Epsilon, we don't know.
#1672 [12:09] <flapjack> ok why did microsoft send me here then lol
#1673 [12:09] * F3R8 [F3R8@notlogged] has joined #minecrafthelp
#1674 [12:10] <Galaxy_2Alex> flapjack, I'm gonna try to reach them. Where did you receive that instructions to go here?
#1675 [12:10] <flapjack> from the microsoft live chat help
#1676 [12:10] <F3R8> M minecraft worlds were deleted wheni logged in. but i still have the world saves
#1677 [12:11] <Galaxy_2Alex> flapjack, Do you have a link?
#1678 [12:11] * steve30000 [steve30000@notlogged] has joined #minecrafthelp
#1679 [12:11] <F3R8> me
#1680 [12:11] <CubeTheThird> ??> F3R8 tools/mcedit
#1681 [12:11] <Absol> F3R8: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#1682 [12:11] <Absol> F3R8: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
#1683 [12:11] <Galaxy_2Alex> F3R8, Only messages starting with your Username are for you.
#1684 [12:11] <flapjack> sec i will look
#1685 [12:12] <William_Epsilon> Is there an easier MCEdit?
#1686 [12:12] <flapjack> https://support.xbox.com/en-GB/request-chat-congrats
#1687 [12:12] <steve30000> Same problem before when I tried to launch. digital adapters not working. Here is my dxdiag. Any other ideas?
#1688 [12:12] <F3R8> Absol all of them were deleted
#1689 [12:12] <CubeTheThird> steve30000, try installing the zip driver from the device manager
#1690 [12:13] <CubeTheThird> F3R8, I thought you said you had the saves
#1691 [12:13] <Galaxy_2Alex> flapjack, Which one of those did you pick?: http://i.imgur.com/4h2CnsF.png
#1692 [12:13] * MATT9294 [MATT9294@notlogged] has joined #minecrafthelp
#1693 [12:13] <flapjack> xbox on wndows 10
#1694 [12:14] <Galaxy_2Alex> flapjack, then?
#1695 [12:15] <MATT9294> http://paste.ubuntu.com/12049391/ my minecraft crashes whenever i open it on windows 10 and have already run the intel driver software checker and there were no updates available so what shall i do
#1696 [12:15] <CubeTheThird> MATT9294, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (if applicable), or use a different computer.
#1697 [12:15] <flapjack> whats the options
#1698 [12:15] <Galaxy_2Alex> flapjack, Nevermind, don't need it.
#1699 [12:15] <Galaxy_2Alex> flapjack, Thanks for your help!
#1700 [12:16] <MATT9294> its a built in graphics card in my laptop so i will have to replace , thanks for your help
#1701 [12:16] <flapjack> no worries than you for yours
#1702 [12:16] * Diego1015 [Diego1015@notlogged] has joined #minecrafthelp
#1703 [12:16] <CubeTheThird> MATT9294, you can't replace graphics cards in laptops
#1704 [12:16] * IrozDiamond [IrozDiamond@notlogged] has joined #minecrafthelp
#1705 [12:17] <Diego1015> is anyones account not letting them sign in?
#1706 [12:17] <MATT9294> i meant replace laptop sorry :)
#1707 [12:17] <CubeTheThird> ah that makes more sense
#1708 [12:17] * IrozDiamond [IrozDiamond@notlogged] has quit. (Client Quit)
#1709 [12:17] <CubeTheThird> Diego1015, what happens when you try?
#1710 [12:17] <Diego1015> says email or password not correct
#1711 [12:18] * MATT9294 [MATT9294@notlogged] has quit. (Client Quit)
#1712 [12:18] <Diego1015> but i know the email is prefectly fine and the password is 100 percent correct
#1713 [12:18] <CubeTheThird> Diego1015, did you try resetting your password?
#1714 [12:18] <Diego1015> yes i did i reset it and then tried signing in with the new password and still get the error
#1715 [12:19] <CubeTheThird> ??> Diego1015 login/throttle
#1716 [12:19] <Absol> Diego1015: Your login is being throttled, which will prevent you from logging in.
#1717 [12:19] <Absol> Diego1015: You will have to wait 3 hours without logging in for it to reset.
#1718 [12:19] <Diego1015> oh ok
#1719 [12:19] <Diego1015> so just wait then?
#1720 [12:19] <CubeTheThird> yup
#1721 [12:20] <Diego1015> i changed my password like 3 times which one will be my right password?
#1722 [12:20] <Diego1015> the last one i did?
#1723 [12:20] <CubeTheThird> yup
#1724 [12:20] <Diego1015> ok thx so much
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#1731 [12:23] <BeastItzInfamous> hey i have java.lang.nullpointerexception error code i cant play online
#1732 [12:23] <CubeTheThird> BeastItzInfamous, what anti-virus and firewall software do you have?
#1733 [12:23] <BeastItzInfamous> malware and firewall i dont know
#1734 [12:24] <CubeTheThird> ??> BeastItzInfamous tools/hjt
#1735 [12:24] <Absol> BeastItzInfamous: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1736 [12:24] <Absol> BeastItzInfamous: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1737 [12:24] * ViniPlaysHD [ViniPlaysHD@notlogged] has joined #minecrafthelp
#1738 [12:24] <ViniPlaysHD> help
#1739 [12:24] <CubeTheThird> ViniPlaysHD, what's the problem?
#1740 [12:25] <ViniPlaysHD> I can not download minecraft pro windows 10
#1741 [12:25] <BeastItzInfamous> im scanning now
#1742 [12:25] <CubeTheThird> ViniPlaysHD, do you mean Minecraft Windows 10 edition beta?
#1743 [12:25] <ViniPlaysHD> yes
#1744 [12:27] <flapjack> u had any luck getting hold of them ?
#1745 [12:27] <ViniPlaysHD> says I need more feature on my device
#1746 [12:27] <CubeTheThird> ViniPlaysHD, 32 bit windows is not yet supported for the beta. That is coming in a future release
#1747 [12:28] * F3R8 [F3R8@notlogged] has quit. (Quit: Web client closed)
#1748 [12:28] <Galaxy_2Alex> flapjack, I'm currently talking to them, please stay here for a little longer, they apparently have some questions (your issue reference number doesn't seem to exist).
#1749 [12:29] <flapjack> ok will do dont get why they are saying that
#1750 [12:29] <BeastItzInfamous> still scanning
#1751 [12:29] * xkloud_ [xkloud_@notlogged] has joined #minecrafthelp
#1752 [12:29] <ViniPlaysHD> then only takes pro 64 bits
#1753 [12:30] <CubeTheThird> ViniPlaysHD, currently only 64 bit windows works with it. 32 bit support will be coming later
#1754 [12:30] <xkloud_> #help
#1755 [12:30] <Galaxy_2Alex> flapjack, Please contact Microsoft again, they will try to handle your issue directly.
#1756 [12:30] <ViniPlaysHD> thanks
#1757 [12:30] <xkloud_> #help
#1758 [12:31] <CubeTheThird> ??> xkloud_ ask
#1759 [12:31] <Absol> xkloud_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1760 [12:31] <Absol> xkloud_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1761 [12:31] <flapjack> thanks for helping buddy will do bye for now
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#1763 [12:31] * flapjack [flapjack@notlogged] has quit. (Quit: Web client closed)
#1764 [12:31] <BeastItzInfamous> wait 30sec
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#1766 [12:32] <CubeTheThird> BeastItzInfamous, take your time
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#1769 [12:34] <xkloud_> i cant play i update to windows 10 what can i do?
#1770 [12:34] * rafafaplay [rafafaplay@notlogged] has quit. (Client Quit)
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#1772 [12:34] <xkloud_> ???
#1773 [12:34] <CubeTheThird> xkloud_, what happens when you try?
#1774 [12:35] * Buttercookie100 [Buttercookie100@notlogged] has quit. (Client Quit)
#1775 [12:35] <xkloud_> it says that i have to update my graphics drivers
#1776 [12:36] <CubeTheThird> xkloud_, di you have a dxdiag report?
#1777 [12:36] <xkloud_> yes
#1778 [12:36] <CubeTheThird> xkloud_, give a link to it here
#1779 [12:37] <xkloud_> what link ?
#1780 [12:37] <BeastItzInfamous> im done with the scan what now?
#1781 [12:37] <xkloud_> http://paste.ubuntu.com/12049448/
#1782 [12:37] <BeastItzInfamous> should i press next?
#1783 [12:37] <BeastItzInfamous> ?
#1784 [12:37] <xkloud_> that one
#1785 [12:37] <CubeTheThird> BeastItzInfamous, .. wait.. what? what scan did you do?
#1786 [12:38] <BeastItzInfamous> the fast one
#1787 [12:38] <mattym> xkloud_, Yes, but you need to make sure you copy the WHOLE dxdiag report over to the site
#1788 [12:38] <CubeTheThird> meh it's enough
#1789 [12:38] <CubeTheThird> xkloud_, download and install catalyst software: http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#1790 [12:38] <BeastItzInfamous> threat scan
#1791 [12:39] <CubeTheThird> BeastItzInfamous, .. what? that's not what I asked you to do
#1792 [12:39] <CubeTheThird> ??> BeastItzInfamous tools/hjt
#1793 [12:39] <BeastItzInfamous> srsly
#1794 [12:39] <Absol> BeastItzInfamous: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1795 [12:39] <Absol> BeastItzInfamous: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1796 [12:40] <xkloud_> thanks, if i have a question i¨llcome back xD
#1797 [12:40] <BeastItzInfamous> do u want me to hyper scan?
#1798 [12:41] <CubeTheThird> BeastItzInfamous, do a scan with Trend Micro, like Absol said
#1799 [12:41] <BeastItzInfamous> trend micro?
#1800 [12:41] <CubeTheThird> BeastItzInfamous, ... read EVERYTHING Absol said to you
#1801 [12:42] <BeastItzInfamous> chill out
#1802 [12:42] <BeastItzInfamous> so i need to download the file he said
#1803 [12:42] <CubeTheThird> yes
#1804 [12:42] <BeastItzInfamous> ok
#1805 [12:42] <BeastItzInfamous> hijackthis
#1806 [12:43] <CubeTheThird> yup
#1807 [12:43] <BeastItzInfamous> should i do system scan?
#1808 [12:43] <CubeTheThird> yup
#1809 [12:43] <CubeTheThird> and save a log
#1810 [12:44] <BeastItzInfamous> i have done it
#1811 [12:44] <CubeTheThird> BeastItzInfamous, paste the log onto http://paste.ubuntu.com and give the URL here.
#1812 [12:44] <BeastItzInfamous> i dont it
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#1814 [12:45] <BeastItzInfamous> where do i find the url?
#1815 [12:45] <CubeTheThird> BeastItzInfamous, the link, or website address. It's at the top of your browser
#1816 [12:46] <BeastItzInfamous> http://paste.ubuntu.com/12049613/
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#1818 [12:46] <CubeTheThird> BeastItzInfamous, one moment
#1819 [12:46] <CubeTheThird> BeastItzInfamous, disable hamachi
#1820 [12:47] <BeastItzInfamous> im not using it right now
#1821 [12:47] <CubeTheThird> BeastItzInfamous, according to your log, the process for it is running
#1822 [12:47] <BeastItzInfamous> should i uninstall it?
#1823 [12:47] <CubeTheThird> BeastItzInfamous, I would recommend that yes. Reboot after you do
#1824 [12:48] <BeastItzInfamous> ok
#1825 [12:48] <CubeTheThird> brb
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#1828 [12:50] * BeastItzInfamous_ [BeastItzInfamous_@notlogged] has joined #minecrafthelp
#1829 [12:50] <BeastItzInfamous_> im back
#1830 [12:51] <BeastItzInfamous_> cubethethird
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#1832 [12:51] * Ritsuka is now known as Kaname
#1833 [12:51] * BeastItzInfamous [BeastItzInfamous@notlogged] has quit. (Ping timeout: 204 seconds)
#1834 [12:51] <BeastItzInfamous_> i have this error
#1835 [12:51] <BeastItzInfamous_> java.lang.NullPointerException
#1836 [12:52] * BeastItzInfamous_ [BeastItzInfamous_@notlogged] has quit. (Client Quit)
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#1839 [12:54] * BeastItzInfamous [BeastItzInfamous@notlogged] has joined #minecrafthelp
#1840 [12:54] <BeastItzInfamous> i have this error java.lang.NullPointerException
#1841 [12:54] <george> hello, bought a realm around an hour ago and the money has left my account but the realm hasn't appeared, what should i do?
#1842 [12:55] <BeastItzInfamous> hello
#1843 [12:55] <BeastItzInfamous> i talked with a dude called cubethethird
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#1846 [12:57] <CubeTheThird> BeastItzInfamous, what server are you trying to reach?
#1847 [12:57] <BeastItzInfamous> hello do u remember me?
#1848 [12:57] <Glyku> My minecraft will not work
#1849 [12:57] <BeastItzInfamous> hijack thingy
#1850 [12:57] * gabrielgamer [gabrielgamer@notlogged] has joined #minecrafthelp
#1851 [12:57] <Glyku> it comes up with not responding
#1852 [12:58] <CubeTheThird> BeastItzInfamous, yes you were here 2 seconds ago
#1853 [12:58] <CubeTheThird> Glyku, when does it do this?
#1854 [12:58] <BeastItzInfamous> yeah
#1855 [12:58] <Glyku> everytime i try to run it
#1856 [12:58] <BeastItzInfamous> i had to uninstall hamachi and try again
#1857 [12:58] * gabrielgamer [gabrielgamer@notlogged] has quit. (Client Quit)
#1858 [12:58] <BeastItzInfamous> i think i need ti re install hijack
#1859 [12:58] <CubeTheThird> BeastItzInfamous, so what server are you trying to reach?
#1860 [12:59] <CubeTheThird> Glyku, right after you click play?
#1861 [12:59] <Glyku> yes
#1862 [12:59] <CubeTheThird> Glyku, do you get a crash report?
#1863 [12:59] <Glyku> i did
#1864 [12:59] <BeastItzInfamous> hypixel mineplex hive
#1865 [12:59] <Glyku> and now its gone
#1866 [13:00] <Glyku> [18:55:08] [Client thread/INFO]: Setting user: Glyku [18:55:08] [Client thread/INFO]: (Session ID is token:58b9828750064e07875cb577419ba29c:9d9016f7d6a343f8bf223c162ecc1eab) [18:55:11] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:55:12] [Client thread/INFO]: Reloading ResourceManager: Default, PureBDcraft 512x MC18.zip [18:55:13] [Sound Library Loader/INFO]: Starting up SoundSystem... [18:55:13] [Thread-6/INFO]: Initializing LWJGL OpenAL [18:55:13] [
#1867 [13:00] <Glyku> this is what i get now
#1868 [13:00] <CubeTheThird> Glyku, paste it onto http://paste.ubuntu.com and give the URL here.
#1869 [13:00] <CubeTheThird> BeastItzInfamous, does singleplayer work?
#1870 [13:00] <BeastItzInfamous> yes
#1871 [13:00] <CubeTheThird> Glyku, oh.. wait I think I see the problem
#1872 [13:00] <Glyku> http://paste.ubuntu.com/12049722/
#1873 [13:01] <CubeTheThird> Glyku, you're trying to load " PureBDcraft 512x MC18.zip"
#1874 [13:01] <Glyku> just in case
#1875 [13:01] <Glyku> yes
#1876 [13:01] <CubeTheThird> Glyku, unless you have a powerful graphics card, you won't be able to use a 512 resource pack
#1877 [13:01] <Glyku> ok
#1878 [13:01] <Glyku> how do i fix this?
#1879 [13:01] <Glyku> as in play minecraft again
#1880 [13:01] <CubeTheThird> Glyku, remove the pack?
#1881 [13:02] <Glyku> how?
#1882 [13:02] <CubeTheThird> Glyku, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1883 [13:02] <Glyku> yes
#1884 [13:02] * RiceIsGood [RiceIsGood@notlogged] has joined #minecrafthelp
#1885 [13:02] <BeastItzInfamous> hello im still here
#1886 [13:02] <CubeTheThird> Glyku, open the resourcepacks folder
#1887 [13:02] <Glyku> yes
#1888 [13:03] <CubeTheThird> BeastItzInfamous, I'm gonna recommend a malware scan
#1889 [13:03] <CubeTheThird> ??> BeastItzInfamous av/adwcleaner
#1890 [13:03] <Absol> BeastItzInfamous: ADWCleaner is an utility to clean a PC which is infested with malware.
#1891 [13:03] <Absol> BeastItzInfamous: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1892 [13:03] <BeastItzInfamous> ive done it
#1893 [13:03] <BeastItzInfamous> thx absol
#1894 [13:03] <BeastItzInfamous> nvm
#1895 [13:03] <Glyku> what now?
#1896 [13:04] <BeastItzInfamous> absol and cubethird u said that i need to download hijack and then copy the log and paste it on a link that u sent me
#1897 [13:04] <CubeTheThird> Glyku, remove the pack..?
#1898 [13:04] <BeastItzInfamous> and then send u the url
#1899 [13:04] <CubeTheThird> BeastItzInfamous, if you want you can give me a new log
#1900 [13:04] <Glyku> i have the folder up
#1901 [13:04] <BeastItzInfamous> ok give me the link to hijack
#1902 [13:04] <Glyku> do i just delete?
#1903 [13:04] <CubeTheThird> Glyku, that's right
#1904 [13:06] <Glyku> Thank you so much!
#1905 [13:06] * RiceIsGood [RiceIsGood@notlogged] has quit. (Ping timeout: 204 seconds)
#1906 [13:06] <CubeTheThird> no problem!
#1907 [13:06] <BeastItzInfamous> i have error java.lang.NullPointerException and online dosent work
#1908 [13:06] <Glyku> i was here yestersay too. your service is brilliant!
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#1911 [13:07] <Kingslayer> hello is anyone here?
#1912 [13:08] <BeastItzInfamous> cmon i need help
#1913 [13:08] <CubeTheThird> Kingslayer, about 170 people
#1914 [13:08] <Kingslayer> I have some questions if anyone can help
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#1916 [13:08] <CubeTheThird> BeastItzInfamous, do the malware scan I recommended
#1917 [13:08] <CubeTheThird> Kingslayer, ask
#1918 [13:08] <Kingslayer> sorry first time in here, im not aware of the setup
#1919 [13:08] <BeastItzInfamous> and then what
#1920 [13:08] <Kingslayer> I want to know if there is a way to download mods, packs, seeds to a ps3 game
#1921 [13:08] <CubeTheThird> BeastItzInfamous, run a scan, then a clean
#1922 [13:09] <Kingslayer> please
#1923 [13:09] <BeastItzInfamous> i have screenshot ive been here for a hour
#1924 [13:09] <CubeTheThird> Kingslayer, mods no. You should be able to input seeds though
#1925 [13:09] <angelo> nao consigo baixar meu ninecrafthe
#1926 [13:09] <BeastItzInfamous> first i did and then u said no
#1927 [13:09] <Kingslayer> oh ok. do you mnd step by step talkign me through it?
#1928 [13:09] <angelo> me ajude+
#1929 [13:09] * xkloud_ [xkloud_@notlogged] has quit. (Ping timeout: 204 seconds)
#1930 [13:09] <Kingslayer> i would appreciaite it
#1931 [13:09] <angelo> sim
#1932 [13:09] <CubeTheThird> Kingslayer, sorry I don't know how. I just know you can
#1933 [13:10] <CubeTheThird> angelo, we only speak English here
#1934 [13:10] * BeastItzInfamous [BeastItzInfamous@notlogged] has quit. (Quit: Web client closed)
#1935 [13:10] <Kingslayer> is there a site or link that explains it? maybe someone else knows>
#1936 [13:10] <CubeTheThird> Kingslayer, I'm sure there's a youtube video explaining it
#1937 [13:10] <mattym> Kingslayer, When you create the level on the console editions, there are options, one of them will let you input a seed
#1938 [13:11] * angelo [angelo@notlogged] has quit. (Client Quit)
#1939 [13:11] <Kingslayer> the youtube video doesnt explain shit
#1940 [13:12] <Kingslayer> mattym, and i take it these seeds are available from different sites?
#1941 [13:12] <Kingslayer> like the long ass number of the seed?
#1942 [13:12] * csg [csg@notlogged] has joined #minecrafthelp
#1943 [13:13] <CubeTheThird> I believe Minecraft forums and Reddit are the most common places to find seeds
#1944 [13:13] * GingaNinja [GingaNinja@notlogged] has joined #minecrafthelp
#1945 [13:13] <Kingslayer> ok
#1946 [13:13] <Kingslayer> well i guess i will try it
#1947 [13:13] <Kingslayer> thanks for your detailed help
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#1949 [13:13] * TH3N00B [TH3N00B@notlogged] has quit. (Ping timeout: 192 seconds)
#1950 [13:14] * [PING]iPeer [[PING]iPeer@notlogged] has joined #minecrafthelp
#1951 [13:14] <CubeTheThird> just make sure the seeds are for console/ps3 edition, otherwise results will vary
#1952 [13:14] <Kingslayer> oh..is there like a good setting or site that will sor tthem by ps3 or whatever?
#1953 [13:14] <mattym> Kingslayer, And for the same version you are on
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#1957 [13:14] * [PING]iPeer is now known as iPeer
#1958 [13:14] <Kingslayer> so type in ps3 seeds
#1959 [13:14] * RiceIsGood [RiceIsGood@notlogged] has joined #minecrafthelp
#1960 [13:15] <Kingslayer> her eis why i ask
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#1962 [13:15] <CubeTheThird> afaik there are specific threads on the websites for the edition
#1963 [13:15] <Kingslayer> my son and i have built an amazingly accurate well scaled version of fenway park in boston
#1964 [13:15] <Kingslayer> now we want to compare it to other stadiums
#1965 [13:15] <Kingslayer> see if we are as good as we think
#1966 [13:16] <RiceIsGood> Well when I press play minecraft downloads right? Well you know after it downloads the crafting table icon pops up meaning it launched that happens but I just get a black screen and no minecraft start screen.
#1967 [13:16] * csg [csg@notlogged] has joined #minecrafthelp
#1968 [13:16] <CubeTheThird> Kingslayer, oh.. seeds won't get you that
#1969 [13:16] <CubeTheThird> Kingslayer, seeds only determine world generation, not modifications after the fact
#1970 [13:16] <Kingslayer> i guess what im askign is if we see a cool stadium or world built by someone can we get it onto our game?
#1971 [13:16] <CubeTheThird> ??> RiceIsGood win/dxdiag
#1972 [13:16] <Absol> RiceIsGood: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1973 [13:17] * csg [csg@notlogged] has quit. (Client Quit)
#1974 [13:17] <RiceIsGood> Thank YOU!
#1975 [13:17] * RiceIsGood [RiceIsGood@notlogged] has quit. (Client Quit)
#1976 [13:17] <mattym> Kingslayer, Not on the PS3, there is no official way to import someone elses saves
#1977 [13:17] <Kingslayer> that sucks
#1978 [13:18] * GingaNinja [GingaNinja@notlogged] has joined #minecrafthelp
#1979 [13:18] <Kingslayer> is there a hacker way?
#1980 [13:18] <mattym> Kingslayer, Dunno.. and if there was we wouldnt give out info on it here
#1981 [13:20] * truenewkid [truenewkid@notlogged] has joined #minecrafthelp
#1982 [13:20] * TH3N00B [TH3N00B@notlogged] has joined #minecrafthelp
#1983 [13:21] <Kingslayer> i find it hard to believe you cant download stuff to ps3 via a memory stick
#1984 [13:21] <truenewkid> i can not log into my game with my password i even changed my password and i still cant sign in
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#1988 [13:22] <mattym> Kingslayer, It may work, but its not officially supported
#1989 [13:22] * Cvolton||AFK is now known as Cvolton
#1990 [13:23] <mattym> truenewkid, What is your username?
#1991 [13:23] <truenewkid> truenewkid and sorry i cant sign into minecraft
#1992 [13:23] * kleity [kleity@notlogged] has joined #minecrafthelp
#1993 [13:24] <mattym> truenewkid, Are you able to log in at account.mojang.com/me ?
#1994 [13:24] * RiceIsGood [RiceIsGood@notlogged] has joined #minecrafthelp
#1995 [13:24] <truenewkid> no
#1996 [13:24] <truenewkid> no
#1997 [13:24] * kleity [kleity@notlogged] has left #minecrafthelp
#1998 [13:24] <RiceIsGood> Who was helping me earlier?
#1999 [13:24] <mattym> ??> truenewkid login/throttle
#2000 [13:24] <Absol> truenewkid: Your login is being throttled, which will prevent you from logging in.
#2001 [13:24] <CubeTheThird> RiceIsGood, do you have a dxdiag report?
#2002 [13:24] <Absol> truenewkid: You will have to wait 3 hours without logging in for it to reset.
#2003 [13:24] * richtgr [richtgr@notlogged] has joined #minecrafthelp
#2004 [13:24] <Kingslayer> i didnt realize it was so cloak and dagger
#2005 [13:24] * Truency|Work is now known as Truency|AFK
#2006 [13:24] <RiceIsGood> CubeTheThird I do, http://paste.ubuntu.com/12049912/
#2007 [13:24] <truenewkid> what does that mean
#2008 [13:25] <CubeTheThird> RiceIsGood, one moment
#2009 [13:25] <RiceIsGood> Okay
#2010 [13:25] <truenewkid> what is throttle mean
#2011 [13:25] <GingaNinja> So I downloaded the shaders mod for 1.8,I got past the launch screen and made it to the title screen, I then pressed options, then shaders to check and see if my shader packs were there, then some of the numbers and letters diplayed on the screen instantly turned to either lava or water, which I thought nothing of because I was on 1.8 instead of 1.8.7, I selected a world and the launch screen appears and starts to configure
#2012 [13:25] * jefe [jefe@notlogged] has joined #minecrafthelp
#2013 [13:25] <CubeTheThird> RiceIsGood, sorry, your computer does not meet the minimum requirements for the game
#2014 [13:25] <mattym> ??> GingaNinja mods
#2015 [13:25] <Absol> GingaNinja: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2016 [13:25] <Absol> GingaNinja: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2017 [13:25] * jefe is now known as Guest33564
#2018 [13:25] <Kingslayer> ok another question..to join online do i have to create a name or somethign with mojang? like what do you need to play online from a ps3?
#2019 [13:25] <RiceIsGood> Cube so what do I do?
#2020 [13:26] <CubeTheThird> RiceIsGood, use a newer computer
#2021 [13:26] <RiceIsGood> Okay thank you
#2022 [13:26] <mattym> Kingslayer, On the console edition, you need to join the game of another person on your friends list
#2023 [13:26] <CubeTheThird> or have them join you
#2024 [13:26] <mattym> Kingslayer, They usually need to send you a game invite
#2025 [13:26] <RiceIsGood> CubeTheThird in the text file how cna you tell?
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#2027 [13:27] <CubeTheThird> RiceIsGood, you have ~1GB or ram, and you have an nvidia 5000 series card, which support was dropped for almost 10 years ago
#2028 [13:27] <GingaNinja> Ok
#2029 [13:27] <RiceIsGood> Holy shit well than
#2030 [13:27] <RiceIsGood> xD
#2031 [13:27] <Kingslayer> oh ok thanks. i dont know anyone lol
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#2033 [13:27] <truenewkid> what is throttle mean
#2034 [13:28] * Meister1811 [Meister1811@notlogged] has joined #minecrafthelp
#2035 [13:28] <CubeTheThird> truenewkid, read what Absol said after that
#2036 [13:28] <mattym> truenewkid, Doesnt matter, just dont attempt a login for 3 hours. After that make sure to log in with the new info you set
#2037 [13:28] * Hiitoomii [Hiitoomii@notlogged] has joined #minecrafthelp
#2038 [13:28] <Meister1811> Why i can't play on multiplayer server since i upgaded my PC on Windows 10.
#2039 [13:29] <CubeTheThird> Meister1811, what happens when you try?
#2040 [13:29] <Meister1811> What i look
#2041 [13:29] <truenewkid> ok my gf cant log in either her screen name is LadyOfTheMoon82
#2042 [13:29] <CubeTheThird> truenewkid, is she on the same network as you?
#2043 [13:29] * mattym ninja'd
#2043 [13:30] <truenewkid> yes she is over at my place and she was going to show me her minecraft
#2044 [13:30] <Kingslayer> is that what ehy call sex these days
#2045 [13:30] <Kingslayer> show me your mc?
#2046 [13:31] <CubeTheThird> truenewkid, then neither of you should try logging in for 3 hours
#2047 [13:31] * GingaNinja [GingaNinja@notlogged] has quit. (Ping timeout: 204 seconds)
#2048 [13:31] <truenewkid> ok why??????????????
#2049 [13:31] * CubeTheThird kicked Kingslayer from #minecrafthelp (Reason: ingslayer :no)
#2050 [13:31] <CubeTheThird> truenewkid, too many failed attempts will prevent logging in. It's based on your network, not your account
#2051 [13:31] <truenewkid> whats going on with my network
#2052 [13:32] <truenewkid> ohh so if i change my isp can i then log in
#2053 [13:32] <CubeTheThird> if you chance IPs yes
#2054 [13:32] <truenewkid> ops i mean change my ip address
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#2058 [13:33] <Meister1811> If i try to join a server the game write "Failed to login: Invalid session ( Try restarting your game)"
#2059 [13:34] * Marcelmode [Marcelmode@notlogged] has quit. (Client Quit)
#2060 [13:34] <mattym> ??> Meister1811 launcher/relog
#2061 [13:34] <Absol> Meister1811: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2062 [13:34] <truenewkid> ok thank you for all your help have a good day
#2063 [13:34] <Meister1811> i try it but nothing
#2064 [13:35] * lolz [lolz@notlogged] has joined #minecrafthelp
#2065 [13:35] <CubeTheThird> Meister1811, you logged out and back in to the game?
#2066 [13:35] * truenewkid [truenewkid@notlogged] has quit. (Quit: Web client closed)
#2067 [13:35] <Meister1811> yes
#2068 [13:36] <CubeTheThird> Meister1811, what is your minecraft username?
#2069 [13:36] * Lieuweman [Lieuweman@notlogged] has joined #minecrafthelp
#2070 [13:37] <lolz> Hey, I saw in the patch notes that I am able, as a RP creator, to add versionings, so MC 1.9snpashots wouldn't show it as incompatible..... How do i add the infortmation?
#2071 [13:37] <Meister1811> In ther launcher stands play offline i buyed minecraft and i loged in
#2072 [13:37] * maniabdo [maniabdo@notlogged] has joined #minecrafthelp
#2073 [13:37] <Meister1811> Meister1811
#2074 [13:37] <CubeTheThird> lolz, sorry we do not support snapshot features. I recommend you ask on the forums
#2075 [13:37] <lolz> Ok thanks CubeTheThird
#2076 [13:37] <CubeTheThird> Meister1811, what anti-virus and firewall software do you have?
#2077 [13:37] <Hiitoomii> Hola, acabo de instalar windows 10 y no puedo abrir minecraft. Debo actualizar mis drivers y no se como..¿Alguien puede ayudarme?
#2078 [13:38] * lolz [lolz@notlogged] has quit. (Client Quit)
#2079 [13:38] <Meister1811> Avira i have
#2080 [13:39] * Lieuweman_ [Lieuweman_@notlogged] has joined #minecrafthelp
#2081 [13:39] <CubeTheThird> ??> Meister1811 av/avira
#2082 [13:39] <CubeTheThird> ??> Hiitoomii lang/es
#2083 [13:39] * johnny [johnny@notlogged] has joined #minecrafthelp
#2084 [13:39] <Absol> Meister1811: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#2085 [13:39] <Absol> Hiitoomii: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2086 [13:39] <Absol> Meister1811: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#2087 [13:40] <johnny> http://paste.ubuntu.com/12050026/
#2088 [13:40] <Meister1811> avira antivirus
#2089 [13:40] <CubeTheThird> Meister1811, do what Absol said to you
#2090 [13:41] <CubeTheThird> ??> johnny win/update
#2091 [13:41] <Absol> johnny: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2092 [13:41] <maniabdo> http://paste.ubuntu.com/12049891/
#2093 [13:41] <CubeTheThird> ??> maniabdo win/update
#2094 [13:41] <Absol> maniabdo: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2095 [13:42] <Meister1811> ok thanks i try it
#2096 [13:42] <johnny> ok thank you
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#2099 [13:43] <maniabdo> Your device is up to date. Last checked: Today
#2100 [13:43] * rocknrollrebel [rocknrollrebel@notlogged] has joined #minecrafthelp
#2101 [13:43] * Guest33564 is now known as jefe
#2102 [13:43] <CubeTheThird> maniabdo, try download and install http://www.nvidia.com/download/driverResults.aspx/87988/en-us
#2103 [13:44] <rocknrollrebel> Hi i've tried to install the Windows 10 beta of the game onto PC. I set up a microsoft account, but there was no where on the screen that said i could install this. has anyone else had the same problem?
#2104 [13:45] <Extreme> rocknrollrebel: Are you logged into the Windows store with the account to which you redeemed the code to?
#2105 [13:45] <rocknrollrebel> Yes
#2106 [13:45] * AxSToORMe [AxSToORMe@notlogged] has quit. (Quit: Web client closed)
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#2110 [13:45] <mattym> rocknrollrebel, Are you currently in the chat on the computer you are trying to use it on?
#2111 [13:46] <Meister1811> Absol i find the expert thing not
#2112 [13:46] <rocknrollrebel> Yes i am
#2113 [13:46] <mattym> rocknrollrebel, Currently the Minecraft Windows 10 Edition will only work on a 64-Bit version of Windows. The should be adding support for 32-Bit Versions (like yours) in a later update.
#2114 [13:47] <rocknrollrebel> Okay, so it says that the code is no longer redeemable. When the 32 bit is available, how will i get the code to work as we have paid for the game before we upgraded to windows 10
#2115 [13:48] <mattym> rocknrollrebel, It should be an option to download/install in the Windows store, once it will work on the 32-Bit OS
#2116 [13:50] <Extreme> rocknrollrebel: You do not need another code. Once you've redeemed the code, you can sign in to the Windows Store on any computer with it and be able to get the game.
#2117 [13:50] <rocknrollrebel> Okay, that's good to know. Do you know when the 32-bit os will go live?
#2118 [13:51] <mattym> rocknrollrebel, No, you will just have to wait and see
#2119 [13:51] * Maxi_Maxi [Maxi_Maxi@notlogged] has joined #minecrafthelp
#2120 [13:51] <Extreme> rocknrollrebel: there are no ETAs other than 'the next update'
#2121 [13:51] * Maxi_Maxi [Maxi_Maxi@notlogged] has quit. (Client Quit)
#2122 [13:52] <Meister1811> @Absol i found the thing expert not
#2123 [13:53] <rocknrollrebel> Okay, thanks for the info. Will keep a look out for the update
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#2130 [14:02] * raygeorge123456789 [raygeorge123456789@notlogged] has joined #minecrafthelp
#2131 [14:02] <raygeorge123456789> oi
#2132 [14:04] * TheGolemMiner [TheGolemMiner@notlogged] has joined #minecrafthelp
#2133 [14:04] * Versions [Versions@notlogged] has joined #minecrafthelp
#2134 [14:04] * Hiitoomii [Hiitoomii@notlogged] has quit. (Ping timeout: 204 seconds)
#2135 [14:04] <Versions> I need help
#2136 [14:04] <TheGolemMiner> Hello
#2137 [14:04] <Versions> I crashed
#2138 [14:04] <TheGolemMiner> But
#2139 [14:04] <TheGolemMiner> Ehm
#2140 [14:04] <Versions> Where do I paste the error log
#2141 [14:04] <TheGolemMiner> I Need Help To Wtf
#2142 [14:05] * TheGolemMiner [TheGolemMiner@notlogged] has quit. (Client Quit)
#2143 [14:05] * TheGolemMiner [TheGolemMiner@notlogged] has joined #minecrafthelp
#2144 [14:05] <Versions> CubeTheThird?
#2145 [14:05] <Versions> GreyVulpine?
#2146 [14:05] <Versions> I need help
#2147 [14:05] <TheGolemMiner> With What
#2148 [14:05] <Versions> MC Crash
#2149 [14:05] <Versions> Where do I paste the erro log
#2150 [14:06] <TheGolemMiner> What U mean paste
#2151 [14:06] <TheGolemMiner> Where U Find It?
#2152 [14:06] * raygeorge123456789 [raygeorge123456789@notlogged] has quit. (Client Quit)
#2153 [14:06] <Versions> Where do I paste the error log
#2154 [14:06] * dan_ [dan_@notlogged] has joined #minecrafthelp
#2155 [14:06] <TheGolemMiner> Where Do U wanna paste it
#2156 [14:06] <Versions> At a website
#2157 [14:06] <TheGolemMiner> Just Copy It And Paste it
#2158 [14:06] <Versions> oml
#2159 [14:06] <Versions> you're useless
#2160 [14:07] <Versions> I need someone else
#2161 [14:07] <TheGolemMiner> I need help
#2162 [14:07] <TheGolemMiner> too
#2163 [14:07] * dan_ [dan_@notlogged] has quit. (Client Quit)
#2164 [14:07] <TheGolemMiner> -.-
#2165 [14:07] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 206 seconds)
#2166 [14:07] <Versions> wheres the staff at
#2167 [14:07] * TheGolemMiner [TheGolemMiner@notlogged] has quit. (Client Quit)
#2168 [14:07] * TheGolemMiner [TheGolemMiner@notlogged] has joined #minecrafthelp
#2169 [14:07] <Versions> wheres the staff at
#2170 [14:07] <Versions> wheres the staff at
#2171 [14:07] * Dwarun2003 [Dwarun2003@notlogged] has joined #minecrafthelp
#2172 [14:07] * Dwarun2003 [Dwarun2003@notlogged] has joined #minecrafthelp
#2173 [14:08] * TheGolemMiner [TheGolemMiner@notlogged] has left #minecrafthelp
#2174 [14:08] <mattym> ??> Versions launcher/crash-log
#2175 [14:08] <Absol> Versions: We need to see your crash log, which appears after a crash.
#2176 [14:08] <Absol> Versions: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2177 [14:08] * TheSit1 [TheSit1@notlogged] has joined #minecrafthelp
#2178 [14:08] <Dwarun2003> http://paste.ubuntu.com/12050143/
#2179 [14:08] <TheSit1> Hello
#2180 [14:08] <TheSit1> Anyone here?
#2181 [14:08] <TheSit1> I need help
#2182 [14:08] <mattym> TheSit1, Please explain the issue, dont just say "i need help", learn to read
#2183 [14:08] <TheSit1> Ok
#2184 [14:09] <TheSit1> Sorry
#2185 [14:09] <mattym> Dwarun2003, One moment
#2186 [14:09] <TheSit1> I was going to get my account back its my very old one and now my orginal account dont work on any way U know anything how to fix it?
#2187 [14:09] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#2188 [14:09] <Versions> http://paste.ubuntu.com/12050305/
#2189 [14:10] <TheSit1> HELLO?
#2190 [14:10] * xxAxBaitup [xxAxBaitup@notlogged] has joined #minecrafthelp
#2191 [14:10] <TheSit1> Anyone here
#2192 [14:10] <TheSit1> ?
#2193 [14:10] <TheSit1> ?
#2194 [14:10] <TheSit1> ?
#2195 [14:10] <TheSit1> ?
#2196 [14:10] * Absol kicked TheSit1 from #minecrafthelp (Reason: heSit1 :Stop spamming)
#2197 [14:10] <xxAxBaitup> Hello? I need help updating my graphics driver?
#2198 [14:10] <Versions> mattym
#2199 [14:10] <Versions> http://paste.ubuntu.com/12050305/
#2200 [14:11] <mattym> Versions, I saw, please be patient
#2201 [14:11] <xxAxBaitup> Hello? I need help updating my graphics driver?
#2202 [14:12] <mattym> xxAxBaitup, Do you have the link to your dxdiag report? If so please post it in the chat.
#2203 [14:12] <mattym> Dwarun2003, There are not Windows 8.1 drivers for your graphics hardware, you can attempt to use the Windows 8 ones by Downloading and Insalling the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#2204 [14:12] * dfb0406 [dfb0406@notlogged] has joined #minecrafthelp
#2205 [14:12] <mattym> Versions, Are you only getting that on the one server. or in single player?
#2206 [14:13] <Versions> Server
#2207 [14:13] <Dwarun2003> Ok thanks
#2208 [14:13] * sphillips1863 [sphillips1863@notlogged] has joined #minecrafthelp
#2209 [14:13] <mattym> Versions, Do you know how to get to your .minecraft folder?
#2210 [14:13] <Versions> Yes
#2211 [14:13] <mattym> Versions, Can you go there now
#2212 [14:13] <Versions> Yes
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#2214 [14:13] <Versions> I am there
#2215 [14:14] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#2216 [14:14] <mattym> Versions, In there is there a folder named "server-resource-packs"
#2217 [14:14] <Versions> Yes
#2218 [14:14] * douglas1012 [douglas1012@notlogged] has joined #minecrafthelp
#2219 [14:14] <mattym> Versions, Is there anything inside it?
#2220 [14:14] <Versions> Nope
#2221 [14:15] <dfb0406> I have a problem, every time i open minecraft i get an error java.lang.NullPointerException: group and i don"t know how to fix, i can"t play minecraft nor have i played in a few months, and it's quite frustrating to get on and there's an error like this.
#2222 [14:15] * killerman [killerman@notlogged] has joined #minecrafthelp
#2223 [14:15] <mattym> Versions, Then the server you are trying to use has set up a server texture pack incorectly. In the server settings on the multiplayer page, set it not to use the server's texture pack
#2224 [14:15] <Versions> where
#2225 [14:15] <killerman> hey so i cant sign into my account because i forgot my security questions
#2226 [14:15] <mattym> dfb0406, What antivirus do you use?
#2227 [14:16] <xxAxBaitup> Yeah http://paste.ubuntu.com/12050355/
#2228 [14:16] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 202 seconds)
#2229 [14:16] <dfb0406> I use my verizon internet security
#2230 [14:16] <mattym> Versions, When you hit multiplayer, edit the server you are trying, and try to dissable it from using the server pack
#2231 [14:16] <mattym> ??> dfb0406 av/mcafee/uninstall
#2232 [14:16] <Absol> dfb0406: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2233 [14:16] <Versions> It says Server REsource Packs: Prompt
#2234 [14:16] <Versions> ok
#2235 [14:16] <Versions> Disabled now
#2236 [14:17] <Versions> Thanks mattym
#2237 [14:17] <mattym> dfb0406, Minecraft and McAfee dont work together, your Verizon internet secirity is a version of Mcafee, use the tool form Absol to remove it
#2238 [14:17] <Versions> I'll come back here if I crash again
#2239 [14:17] <Meister1811> ABsol where i found the switch Expert by antivirus
#2240 [14:17] <mattym> xxAxBaitup, Your computer it tool old
#2241 [14:17] * Versions [Versions@notlogged] has quit. (Quit: Web client closed)
#2242 [14:17] * rubiksmomo [rubiksmomo@notlogged] has quit. (Quit: Leaving)
#2243 [14:17] <mattym> xxAxBaitup, The graphics card in it wont support minecraft
#2244 [14:17] <xxAxBaitup> Ok. Thanks for letting me know :)
#2245 [14:17] * sphillips1863 [sphillips1863@notlogged] has quit. (Client Quit)
#2246 [14:17] <xxAxBaitup> Au Reviour.
#2247 [14:17] * xxAxBaitup [xxAxBaitup@notlogged] has quit. (Quit: Web client closed)
#2248 [14:18] <dfb0406> it makes me put in user and password information that i'm not quite sure of what they are
#2249 [14:18] <mattym> dfb0406, If you are not the Administrator on your computer, you will need to get the person who it
#2250 [14:18] <mattym> is*
#2251 [14:18] <dfb0406> i am this is my computer i'm just really confused right now
#2252 [14:19] <mattym> ??> killerman mojang/email
#2253 [14:19] * killerman_ [killerman_@notlogged] has joined #minecrafthelp
#2254 [14:19] <Absol> killerman: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2255 [14:19] <Absol> killerman: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2256 [14:19] * killerman [killerman@notlogged] has quit. (Ping timeout: 204 seconds)
#2257 [14:19] <mattym> killerman_, Fill out the form in the link Absol sent you
#2258 [14:19] <dfb0406> but when i cliked the Mcafee link it wants a user and password
#2259 [14:19] <mattym> dfb0406, Then you should know that info
#2260 [14:20] * dfb0406 [dfb0406@notlogged] has quit. (Quit: Web client closed)
#2261 [14:20] <killerman_> i do not know my transation id because a friend bought me minecraft and i am no longer in contact with him. What should i do now?
#2262 [14:20] * douglas1012 [douglas1012@notlogged] has quit. (Quit: Web client closed)
#2263 [14:20] <mattym> killerman_, Not sure what you can do without that id
#2264 [14:21] <killerman_> Should i still contact them?
#2265 [14:21] * Quenderin [Quenderin@notlogged] has joined #minecrafthelp
#2266 [14:21] <mattym> killerman_, Without that ID, there is no proof you own that account, so they are unlikely to reply
#2267 [14:21] <killerman_> ok
#2268 [14:21] <killerman_> so what should i do?
#2269 [14:22] * douglas1012 [douglas1012@notlogged] has joined #minecrafthelp
#2270 [14:22] * Quenderin_ [Quenderin_@notlogged] has joined #minecrafthelp
#2271 [14:22] * Quenderin [Quenderin@notlogged] has quit. (Read error: Connection reset by peer)
#2272 [14:22] <mattym> killerman_, Track down your transaction-ID
#2273 [14:22] <mattym> ??> killerman_ account/trans-id
#2274 [14:22] <Absol> killerman_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2275 [14:22] <Absol> killerman_: If you used PaySafeCard, your transaction ID is the card number.
#2276 [14:22] <mattym> killerman_, Check the link from Absol to see if you have another way of finding it
#2277 [14:23] * LetsNico [LetsNico@notlogged] has joined #minecrafthelp
#2278 [14:23] * Lieuweman [Lieuweman@notlogged] has joined #minecrafthelp
#2279 [14:23] <Quenderin_> What's up with this pic: http://prntscr.com/8339d0
#2280 [14:23] * LetsNico [LetsNico@notlogged] has quit. (Client Quit)
#2281 [14:23] <Quenderin_> Why are the colors different... ?
#2282 [14:24] * MIkers [MIkers@notlogged] has joined #minecrafthelp
#2283 [14:24] <MIkers> Hi, I've had Minecraft for about 4 years now and a few months ago, i oppened the launcher and was logged out which i shouldn't have been. When i tried logging back in it said i had migrated my account and that i should use my email instead of username. So i did that but it told me i had invalid credentials. So now i have been trying to fix the problem myself but with no succes. I redownloaded minecraft and was able to log in bu
#2284 [14:24] <killerman_> ok thanks
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#2286 [14:24] <mattym> Quenderin_, Someone is either using a mod/addon/plugin or editor to do that
#2287 [14:24] * MIkers [MIkers@notlogged] has quit. (Client Quit)
#2288 [14:26] <Quenderin_> I don't have any mods, nor any tp/rp, but I do have plugins, but I have no idea if any of those are the reason, especially not which..
#2289 [14:26] * Dwarun2003 [Dwarun2003@notlogged] has quit. (Ping timeout: 204 seconds)
#2290 [14:26] <Quenderin_> So the cause is a plugin... ?
#2291 [14:26] <Quenderin_> Not a bug in mc?
#2292 [14:26] <mattym> Quenderin_, Well we dont do mod/plugin support here, but im sure that those are just color codes from a plugin
#2293 [14:27] <Quenderin_> Its not the plugin's fault that mc shows different colors for the same color...
#2294 [14:27] <Quenderin_> At least I doubt it.
#2295 [14:27] <mattym> Quenderin_, Its is
#2296 [14:28] * douglas1012 [douglas1012@notlogged] has quit. (Ping timeout: 204 seconds)
#2297 [14:28] <Quenderin_> may be*
#2298 [14:28] <mattym> Quenderin_, There is no way to change the text colors in vanilla minecraft
#2299 [14:28] <mattym> Quenderin_, If you add stuff to the game, and unexpected things happen, its the addons fault
#2300 [14:29] <Quenderin_> Depends on the issue I guess, but w/e
#2301 [14:30] * WarGAmer [WarGAmer@notlogged] has joined #minecrafthelp
#2302 [14:31] <Meister1811> Absol you write to me Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply. But i didnt found the expert switch
#2303 [14:31] <mattym> ??> Meister1811 av/avira
#2304 [14:31] <Absol> Meister1811: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#2305 [14:31] <Absol> Meister1811: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#2306 [14:32] <mattym> Meister1811, If you cant find that setting, then uninstall Avira
#2307 [14:32] <WarGAmer> My Account seems to be broken because everytime I try to login It says Email or Password is incorrect then right after that i Reset my Password and try again it says the same thing
#2308 [14:33] <mattym> WarGAmer, Are you able to log in on the website?
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#2310 [14:33] * pedro [pedro@notlogged] has joined #minecrafthelp
#2311 [14:33] * Quenderin_ [Quenderin_@notlogged] has left #minecrafthelp
#2312 [14:33] <WarGAmer> No not even the lancher
#2313 [14:33] <mattym> ??> WarGAmer login/throttle
#2314 [14:33] <Absol> WarGAmer: Your login is being throttled, which will prevent you from logging in.
#2315 [14:33] <Absol> WarGAmer: You will have to wait 3 hours without logging in for it to reset.
#2316 [14:33] * pedro [pedro@notlogged] has quit. (Client Quit)
#2317 [14:33] <WarGAmer> ok
#2318 [14:33] <WarGAmer> do i do it now in this chat
#2319 [14:34] * SkiBlue [SkiBlue@notlogged] has joined #minecrafthelp
#2320 [14:34] <mattym> WarGAmer, Read what Absol said
#2321 [14:34] <WarGAmer> oh so it has already been done ok thanks mattym
#2322 [14:34] <SkiBlue> http://paste.ubuntu.com/12050374/ alguien me ayuda con esto?
#2323 [14:35] <mattym> ??> SkiBlue lang/es
#2324 [14:35] <Absol> SkiBlue: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2325 [14:35] <mattym> SkiBlue, Please copy the FULL dxdiag report to the paste site
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#2327 [14:35] * BreadsPC [BreadsPC@notlogged] has quit. (Ping timeout: 204 seconds)
#2328 [14:37] <SkiBlue> http://paste.ubuntu.com/12050374/ este es
#2329 [14:37] <mattym> SkiBlue, That is not the full report
#2330 [14:38] * Meister1811 [Meister1811@notlogged] has quit. (Ping timeout: 204 seconds)
#2331 [14:38] <SkiBlue> no te entiendo
#2332 [14:38] <mattym> SkiBlue, English pleaase
#2333 [14:39] <SkiBlue> http://paste.ubuntu.com/12050374/ this is the report
#2334 [14:39] <mattym> SkiBlue, Its not the FULL report, follow the directions again and copy ALL the info from the dxdiag report
#2335 [14:40] * Joeroden [Joeroden@notlogged] has joined #minecrafthelp
#2336 [14:41] <Joeroden> Hello my minecraft keeps kicking me out of the game so i have to click play again and load up my world how do i make this stop?
#2337 [14:41] <mattym> Joeroden, What do you mean kicking you out, is it crashing, does it make a crash report?
#2338 [14:42] * Jbot_James [Jbot_James@notlogged] has joined #minecrafthelp
#2339 [14:42] * douglas1012 [douglas1012@notlogged] has joined #minecrafthelp
#2340 [14:42] <Jbot_James> Hello
#2341 [14:42] <Joeroden> Yes do u know how to fix this?
#2342 [14:42] <mattym> ??> Joeroden launcher/crash-log
#2343 [14:42] <Absol> Joeroden: We need to see your crash log, which appears after a crash.
#2344 [14:42] <Absol> Joeroden: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2345 [14:42] <Jbot_James> This means your account has been stolen
#2346 [14:42] <mattym> Jbot_James, What?
#2347 [14:42] <Jbot_James> To fix go to mojang.com
#2348 [14:42] <GreyVulpine> !k Jbot_James
#2349 [14:42] * GreyBot kicked Jbot_James from #minecrafthelp (Reason: bot_James :<Kicks:1446>)
#2350 [14:42] <GreyVulpine> Nope.
#2351 [14:43] * douglas1012 [douglas1012@notlogged] has quit. (Client Quit)
#2352 [14:43] <Joeroden> okay
#2353 [14:43] <SkiBlue> http://paste.ubuntu.com/12050608/ ya esta el informe completo
#2354 [14:44] <SkiBlue> http://paste.ubuntu.com/12050608/ already full report
#2355 [14:44] <SkiBlue> mattym
#2356 [14:44] <GreyVulpine> SkiBlue - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#2357 [14:45] * DariotheBozZ2004 [DariotheBozZ2004@notlogged] has joined #minecrafthelp
#2358 [14:46] <Joeroden> I have dont that so now what do i need to do?
#2359 [14:46] <Joeroden> done i mean
#2360 [14:46] <DariotheBozZ2004> Hello
#2361 [14:46] <GreyVulpine> Joeroden - Give us the link to your crash report.
#2362 [14:46] <GreyVulpine> DariotheBozZ2004 - Hello.
#2363 [14:47] <DariotheBozZ2004> I alwalys get the message something with out of memory
#2364 [14:47] <SkiBlue> http://paste.ubuntu.com/12050608/ already full report
#2365 [14:47] <GreyVulpine> SkiBlue - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#2366 [14:47] <Joeroden> http://paste.ubuntu.com/
#2367 [14:48] * AiYfiVE [AiYfiVE@notlogged] has joined #minecrafthelp
#2368 [14:48] <DariotheBozZ2004> I have enough RAM and also GB on may HDD and also the right JAVA
#2369 [14:48] <mattym> Joeroden, You need the full link, make sure that when you paste your info on the site, you put something in the "Poster" box
#2370 [14:48] <mattym> Joeroden, Then hit the Paste! button, and give us the link of the page it takes you to
#2371 [14:48] <GreyVulpine> DariotheBozZ2004 - How can we help you?
#2372 [14:48] <Joeroden> how do i do that
#2373 [14:48] <SkiBlue> http://paste.ubuntu.com/12050608/ already full report matty
#2374 [14:49] * Meister1811 [Meister1811@notlogged] has joined #minecrafthelp
#2375 [14:49] <mattym> SkiBlue, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#2376 [14:49] <Joeroden> whats the full link
#2377 [14:49] * pedrohprj [pedrohprj@notlogged] has joined #minecrafthelp
#2378 [14:49] <mattym> Joeroden, Follow the directions again, copy your crash report to the big box on the paste site, put something in the "Poster" box, then hit the Paste! button on the page
#2379 [14:50] <DariotheBozZ2004> I get the message minecraft could not continue, as it has run out of time...???
#2380 [14:50] <mattym> Joeroden, Then give me the link/URL of that page, should look like paste.ubuntu.com/######
#2381 [14:50] <Joeroden> okay
#2382 [14:50] <mattym> Joeroden, But the ## would be actual numbers
#2383 [14:50] <mattym> DariotheBozZ2004, Are you using a large sized texture pack?
#2384 [14:51] <pedrohprj>
#2385 [14:51] <DariotheBozZ2004> how can I find this out...?
#2386 [14:51] <mattym> DariotheBozZ2004, Did you install a texture pack?
#2387 [14:51] * AiYfiVE [AiYfiVE@notlogged] has quit. (Client Quit)
#2388 [14:51] <DariotheBozZ2004> yes, I do.
#2389 [14:52] <mattym> DariotheBozZ2004, Then remove it, and see if the problem stops
#2390 [14:52] <Joeroden> Paste from Joeroden at Mon, 10 Aug 2015 19:45:45 +0000 is this it ?
#2391 [14:52] <mattym> Joeroden, No, i need the website link/url/address
#2392 [14:52] <DariotheBozZ2004> where can I remove it?
#2393 [14:52] <Meister1811> Absol i have free antivirus and i cant play on mincraft servers
#2394 [14:52] <mattym> Joeroden, Like i said, should look like paste.ubuntu.com, followed by numbers
#2395 [14:52] <mattym> Meister1811, Did you remove Avira?
#2396 [14:52] <pedrohprj> oi meu manecraft n quer abrir por causa do meu driver de video oque posso fazer ?
#2397 [14:53] <Meister1811> yes but i have only the free version
#2398 [14:53] <pedrohprj> driver "
#2399 [14:53] <Joeroden> i have looked but it is not ther mattym
#2400 [14:53] <mattym> Joeroden, It will be in the address bar of the web browser, not on the page
#2401 [14:53] <Joeroden> oh lol
#2402 [14:54] <pedrohprj> preciso de ajuda
#2403 [14:54] <mattym> ??> pedrohprj lang/pt
#2404 [14:54] <Absol> pedrohprj: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2405 [14:54] <Joeroden> http://paste.ubuntu.com/12050631/
#2406 [14:54] * Dudastro [Dudastro@notlogged] has joined #minecrafthelp
#2407 [14:54] <mattym> Joeroden, Ok one moment
#2408 [14:54] <Joeroden> okay
#2409 [14:55] <pedrohprj> My minecraft not want to open because of the video driver
#2410 [14:55] <mattym> Joeroden, Can you start the game, and when on the title screen, go to Options, then Video Options
#2411 [14:56] <Joeroden> okay one moment
#2412 [14:56] <mattym> Joeroden, Find the setting for "Use VBO's" and make sure it is set to off
#2413 [14:56] <mattym> ??> pedrohprj win/dxdiag
#2414 [14:57] <Absol> pedrohprj: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2415 [14:57] <mattym> pedrohprj, Follow the instructions in the link from Absol
#2416 [14:57] <Meister1811> mattym i have uninstall antivir and install it new
#2417 [14:57] <Joeroden> i have done that mattym
#2418 [14:58] <mattym> Joeroden, Was it on before?
#2419 [14:58] <Joeroden> yes
#2420 [14:58] <mattym> Joeroden, Ok make sure its off, then try the game now
#2421 [14:58] <mattym> Meister1811, You reinstalled the same one?
#2422 [14:58] <Joeroden> okay
#2423 [14:58] <pedrohprj> I've done this. I put down the scan, but not Scans
#2424 [14:58] <Joeroden> one min
#2425 [14:58] <Meister1811> yes that was the free version
#2426 [14:58] <mattym> pedrohprj, Do you have the link to your dxdiag report? If so please post it in the chat.
#2427 [14:58] <Dudastro> Hello, when I launch minecraft it's tell me "..there was an error while trying to render aspects of the game...". I follow the instruction and here is the url to my Dxdiag: http://paste.ubuntu.com/12050702/ . Can someone help me pls?
#2428 [14:59] <mattym> Meister1811, Get rid of Avira completely, then restart the computer, then test Minecraft, if it works, use Avast! instead
#2429 [14:59] <mattym> Dudastro, One moment
#2430 [14:59] <Afootpluto> ??> Dudastro gpu/intel/ig4
#2431 [14:59] <Absol> Dudastro: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#2432 [14:59] <Absol> Dudastro: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#2433 [14:59] <Dudastro> ok np
#2434 [14:59] <pedrohprj> http://paste.ubuntu.com/12050654/
#2435 [14:59] <Afootpluto> Dudastro, also your GPU is not supported on windows 8.1
#2436 [15:00] <Joeroden> it i now working thank you so much mattym
#2437 [15:00] <mattym> pedrohprj, Make sure to copy ALL the stuff from the dxdiag log to the paste site
#2438 [15:01] <Joeroden> it is working mattym
#2439 [15:01] <pedrohprj> http://paste.ubuntu.com/12050836/
#2440 [15:01] <mattym> Joeroden, Ok, have fun
#2441 [15:01] <Joeroden> thank you so much have a good night
#2442 [15:02] <mattym> pedrohprj, Unfortunately your graphics hardware is not supported on Windows 8.1, you will need to downgrade to an older version of Windows, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#2443 [15:02] * Marvin_ [Marvin_@notlogged] has joined #minecrafthelp
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#2446 [15:03] * Dudastro [Dudastro@notlogged] has quit. (Ping timeout: 204 seconds)
#2447 [15:03] <mattym> How are machines with GMA 900 series even still in working order
#2448 [15:04] <Afootpluto> idk
#2449 [15:04] * SkiBlue [SkiBlue@notlogged] has quit. (Ping timeout: 204 seconds)
#2450 [15:06] * Meister1811 [Meister1811@notlogged] has quit. (Ping timeout: 204 seconds)
#2451 [15:06] * DariotheBozZ2004 [DariotheBozZ2004@notlogged] has quit. (Quit: Web client closed)
#2452 [15:08] * Meister1811 [Meister1811@notlogged] has joined #minecrafthelp
#2453 [15:08] <Meister1811> i have uninstall avira restart pc and the proplem is there
#2454 [15:09] <Meister1811> i cant play on minecraft servers
#2455 [15:10] <Afootpluto> what does it say when you try?
#2456 [15:11] <Meister1811> Failed to login: Invalid session (Try restarting your game )
#2457 [15:13] <Afootpluto> ??> Meister1811 launcher/relog
#2458 [15:13] <Absol> Meister1811: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2459 [15:14] * Squeak [Squeak@notlogged] has joined #minecrafthelp
#2460 [15:14] <mattym> Meister1811, What is your minecraft username
#2461 [15:14] * NAcro [NAcro@notlogged] has joined #minecrafthelp
#2462 [15:14] <Meister1811> Meister1811
#2463 [15:14] <mattym> Meister1811, And are you using the official launcher for Minecraft?
#2464 [15:15] <Meister1811> yes
#2465 [15:16] <Squeak> Hello, I just got a lenovo g50 laptop and wanted to download Minecraft on to it. Once I got it it crashed and said I didnt have enough RAM to play the game. I followed the instructions for hopper.minecraft.net and it still didnt work, can you help me?
#2466 [15:16] * odiethedog1 [odiethedog1@notlogged] has joined #minecrafthelp
#2467 [15:16] <NAcro> hi guys i need help i can't lunch minecraft 1.8 i have download windows 10
#2468 [15:17] <Meister1811> i upgrade my pc to windowa 10 is that a problem
#2469 [15:17] <NAcro> yes
#2470 [15:17] <odiethedog1> hi can someone help i hVE SOCKETS ERROR 10106
#2471 [15:17] <NAcro> same things for me
#2472 [15:18] <mattym> Meister1811, Shouldnt be the cause of the issue for yours. Can you restart your internet/router, then try to relog the game again
#2473 [15:18] <odiethedog1> and i dont know what to do
#2474 [15:18] <mattym> odiethedog1, Do you know how to open the CMD "Run"
#2475 [15:18] <odiethedog1> yes
#2476 [15:18] <mattym> NAcro, Do you have the link to your dxdiag report? If so please post it in the chat.
#2477 [15:18] <mattym> odiethedog1, Open the CMD and type this command: netsh winsock reset
#2478 [15:18] <mattym> odiethedog1, Then hit enter
#2479 [15:19] <mattym> ??> Squeak launcher/crash-log
#2480 [15:19] <Absol> Squeak: We need to see your crash log, which appears after a crash.
#2481 [15:19] <Absol> Squeak: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2482 [15:19] <odiethedog1> i need to open it in admin dont i?
#2483 [15:19] <mattym> ??> odiethedog1 win/elevated-cmd
#2484 [15:19] <Absol> odiethedog1: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
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#2486 [15:19] <Squeak> Okay,i'll do that now
#2487 [15:19] <mattym> odiethedog1, Do so with the instructions from Absol
#2488 [15:21] <Squeak> http://paste.ubuntu.com/12051051/
#2489 [15:21] <Squeak> Thats it
#2490 [15:21] <NAcro> http://paste.ubuntu.com/12050956/
#2491 [15:21] <NAcro> MAttym
#2492 [15:21] <mattym> Squeak, Uninstall the texture pack you are using, its too large for your computer to handle
#2493 [15:22] <mattym> NAcro, Ok one moment
#2494 [15:22] <Squeak> Okay thank you so much <33
#2495 [15:22] <odiethedog1> ok i need to reset
#2496 [15:22] <Squeak> For a while I thought my computer was broke
#2497 [15:22] <mattym> NAcro, Download and Isntall the file from this page
#2498 [15:22] <mattym> NAcro, http://www.nvidia.com/Download/driverResults.aspx/87789/en-us
#2499 [15:22] <mattym> odiethedog1, Ok restart, then try MC agian
#2500 [15:22] <NAcro> okay Thank you
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#2504 [15:28] <Squeak> Thanks again, my minecraft works now <333
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#2507 [15:34] <Evakhiin> My cousin made a LAN world but it did not show up in my server list. We were on the same network connection and we were both on different accounts. We have tried many times but it never worked. why does it not work?
#2508 [15:34] <mattym> Evakhiin, What antivirus do you use, and what is he using on the computer he is trying to host on
#2509 [15:36] <NAcro> Thanks you So much it works perfecly now !!
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#2511 [15:38] <Meister1811> i have unistall minecraft and install it new and yet i try to log in and ther stand please make sure that you are online and that minecraft is not blocked. ehat mean that
#2512 [15:38] <Meister1811> *what
#2513 [15:38] <Evakhiin> Mattym i have Avast and he has nothing
#2514 [15:38] <mattym> Meister1811, Did you restat your internet/router like i suggested?
#2515 [15:39] <mattym> Evakhiin, Are you sure he has nothing?
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#2517 [15:39] <mattym> Evakhiin, And if you try to start a single player world, you have no issues correct?
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#2519 [15:39] <Evakhiin> no problem Mattym
#2520 [15:40] <mattym> Evakhiin, On both your computers, you may need to go to the Windows Firewall, and dissable it
#2521 [15:41] <Evakhiin> K i will try that Mattym
#2522 [15:41] <mattym> Evakhiin, After you make the changes, make sure to restart Minecraft on both computers before trying the LAN again
#2523 [15:43] * Meister1811_ [Meister1811_@notlogged] has joined #minecrafthelp
#2524 [15:44] <Meister1811_> i restart my router yet
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#2531 [15:47] <Meister1811_> mattym what i shout make
#2532 [15:48] <Meister1811_> has minecraft problems with windows 10
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#2535 [15:51] <Meister1811> can i play the old version on windows 10
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#2539 [15:54] <Lego_Kid5> hey
#2540 [15:54] * xScribzx [xScribzx@notlogged] has joined #minecrafthelp
#2541 [15:54] <Lego_Kid5> my nubecraft graphics are messed up
#2542 [15:54] <Lego_Kid5> I have my dxdiag
#2543 [15:54] <Meister1811> can i play the java version online with windows 10
#2544 [15:55] <Lego_Kid5> My frames are messed up
#2545 [15:55] <Lego_Kid5> i got my dxdiag
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#2548 [15:56] <Lego_Kid5> gtg
#2549 [15:56] <Lego_Kid5> be back later
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#2571 [16:10] <Meister1811> can i play on windows 10 the java minecraft
#2572 [16:10] <Meister1811> can i play on windows 10 the java minecraft
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#2574 [16:14] <MooLooMinecraft> Hi im having an issue downloading Windows 10 Beta fro Microsoft site. Just spoent 1 hr or so. Basically, the app store shows the app, but ethinstall is grey. Xbox shows I won the app, but for some reason the install button remains grey!
#2575 [16:14] <MooLooMinecraft> Sorry I really need to check my spelling
#2576 [16:14] <mattym> MooLooMinecraft, You are on the 32-Bit version of Windows 10, currently the Windows 10 Edition of Minecraft will only work on the 64-Bit version
#2577 [16:15] <MooLooMinecraft> Sorry whats teh CTCP version?
#2578 [16:15] <mattym> MooLooMinecraft, There will be 32-Bit OS support in the next update to the Windows 10 Edition of Minecraft
#2579 [16:15] <MooLooMinecraft> ah ok cool why didnt Microsoft save me time etc thanks appreciate the quick response!
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#2581 [16:16] <Meister1811> i will play on multiplayer servers but i cant
#2582 [16:17] <Galaxy_2Alex> Meister1811, What happens if you try?
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#2584 [16:19] <Galaxy_2Alex> Meister1811, Ah, right, I see the logs from earlier, sorry.
#2585 [16:20] <Galaxy_2Alex> Meister1811, Please redownload Minecraft from here: minecraft.net/download
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#2588 [16:20] <KaueG4mer> http://paste.ubuntu.com/12051620/
#2589 [16:21] <Galaxy_2Alex> KaueG4mer, One moment
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#2591 [16:21] <KaueG4mer> Ok
#2592 [16:21] <Galaxy_2Alex> KaueG4mer, Download and Install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#2594 [16:21] <KaueG4mer> Brazil please
#2595 [16:22] <Galaxy_2Alex> ??> KaueG4mer lang/pt
#2596 [16:22] <Absol> KaueG4mer: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2597 [16:22] <KaueG4mer> Tudo Bem então
#2598 [16:22] <Omega_> I updated my win 7 pc to Win 10 and the drivers wont work here is a link to my dxdiag paste.ubuntu.com/12051638/
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#2600 [16:22] <Galaxy_2Alex> Omega_, One moment
#2601 [16:22] <Gazman93> hi everyone i am having a problem with a gift code as i paid for one to send to a friend but they have not go the email to say here is the code. but i have the email to say i have paid for it and it has been some hours and still nothing so what can i do?
#2602 [16:23] <Galaxy_2Alex> Omega_, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot assist with that. If it is a laptop, you will need a new system.
#2603 [16:23] <mattym> Gazman93, Who is the email provider of the person that was supposed to recieve it?
#2604 [16:23] <Omega_> well im screwed
#2605 [16:23] <Gazman93> Gamil
#2606 [16:24] <Gazman93> and i was yahoo
#2607 [16:24] <mattym> Gazman93, Try waiting a little longer, and have them see if it comes
#2608 [16:24] <Galaxy_2Alex> Gazman93, Has he checked his Spam folder?
#2609 [16:24] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#2610 [16:24] <Gazman93> i will go and ask now
#2611 [16:25] <Omega_> also i have a 32 bit system i redeemed my windows 10 edition minecraft code i have a xbox account and i got to the part were it opens the store but it has the install button grayed out and it says "your system needs more features" is it because i have a 32 bit system or did i do something wrong?
#2612 [16:26] <Galaxy_2Alex> Omega_, You are on the 32-Bit version of Windows 10, currently the Windows 10 Edition of Minecraft will only work on the 64-Bit version. There will be 32-Bit OS support in the next update to the Windows 10 Edition of Minecraft
#2613 [16:26] <Omega_> Ok thank you Galaxy <3
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#2617 [16:28] <Gazman93> no its not in the spam folder
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#2622 [16:30] <Galaxy_2Alex> Gazman93, Right, it seems that sometimes it takes about a day for the gift code to arrive, you will have to wait.
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#2624 [16:30] <Gazman93> okay thank you for you help i will let him know
#2625 [16:30] <Meister1811> how i can check that minecraft is blocked
#2626 [16:31] <Galaxy_2Alex> Meister1811, Well, first off, are you the owner of the account that you are using? Did you buy it?
#2627 [16:31] * felix [felix@notlogged] has joined #minecrafthelp
#2628 [16:31] <Meister1811> yes
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#2632 [16:31] <Galaxy_2Alex> Meister1811, You might want to change the password then, seems like someone else is using your account.
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#2635 [16:32] <Meister1811> i change my passwort
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#2637 [16:32] <Galaxy_2Alex> ??> Meister1811 launcher/relog
#2638 [16:32] <Absol> Meister1811: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2639 [16:32] <Galaxy_2Alex> Meister1811, Then, do what Absol just told you.
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#2642 [16:33] <Meister1811> i can not log in since i make that
#2643 [16:33] <daskyler> I recently upgraded to windows 10 and i cant update my driver. i have created a dxdiag report here:http://paste.ubuntu.com/12051703/
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#2645 [16:33] <Aragon11> Hello. Can we write in German ?
#2646 [16:34] <Galaxy_2Alex> daskyler, That is not the full DxDiag. Please follow the instructions again, but copy the full DxDiag this time.
#2647 [16:34] <Galaxy_2Alex> Aragon11, No, sorry, English only.
#2648 [16:34] <Galaxy_2Alex> Meister1811, Since you made what?
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#2650 [16:34] <Meister1811> refresh loggin sessions
#2651 [16:35] <Galaxy_2Alex> Meister1811, What does it say if you try to log in?
#2652 [16:35] <Aragon11> Ok. I have buy the game in June. I can play the game . But in this time i can play now the Demo. Why ???
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#2654 [16:35] * kan_guru [kan_guru@notlogged] has quit. (Client Quit)
#2655 [16:35] <Galaxy_2Alex> Aragon11, What is your Minecraft Username?
#2656 [16:35] <Aragon11> Aragon 11
#2657 [16:35] <Aragon11> Aragon11
#2658 [16:36] <Galaxy_2Alex> Aragon11, You are using the wrong E-Mail Adress to log in.
#2659 [16:36] <daskyler> Here try this one:http://paste.ubuntu.com/12051735/
#2660 [16:36] <Meister1811> sorry but we could't connect to servers. Please make sure you are online and that minecraft is not blocked. (unknownHostException : authserver.mojang.com)
#2661 [16:36] <Galaxy_2Alex> daskyler, Yes, one moment
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#2664 [16:37] <Aragon11> I don´t understand. i can log in with my e-mail adress: michael.schwerdel@t-online.de
#2665 [16:37] <Galaxy_2Alex> Meister1811, Are you using the launcher from minecraft.net/download?
#2666 [16:37] <Meister1811> yes
#2667 [16:37] <Aragon11> what is the right mail adress
#2668 [16:37] <Hoss2005> Just updated to Windows 10, need assistance with Pixel Format Not Accelerated Error
#2669 [16:38] <Galaxy_2Alex> Aragon11, But that is not the E-Mail Adress assigned to your account. And no, I don't know which one is, I do not work for Mojang. The only thing I do know is that this issue only occurs if you are using the wrong E-Mail Adrsss.
#2670 [16:38] <kkatcutiepie> can somebody please help me my minecraft pc keep crashing and i dont know how to fix it
#2671 [16:38] <mattym> Hoss2005, Do you have the link to your dxdiag report? If so please post it in the chat.
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#2673 [16:38] <Hoss2005> http://paste.ubuntu.com/12051734/
#2674 [16:38] <mattym> Hoss2005, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#2675 [16:38] <Galaxy_2Alex> daskyler, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/87789/en-us
#2676 [16:38] <Galaxy_2Alex> ??> kkatcutiepie launcher/crash-log
#2677 [16:38] <Absol> kkatcutiepie: We need to see your crash log, which appears after a crash.
#2678 [16:38] <Absol> kkatcutiepie: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2679 [16:39] <Galaxy_2Alex> Meister1811, What Antivirus program are you using?
#2680 [16:39] <Hoss2005> OK thanks for quick assistance. Kids will be sad :(
#2681 [16:39] <Aragon11> ok. than is the mail adress from majong account an other than from minecraft ??
#2682 [16:39] <Meister1811> Galaxy_2Alex it is a problem that i used windows 10
#2683 [16:39] <kkatcutiepie> i am nt using anti virus
#2684 [16:39] <Galaxy_2Alex> kkatcutiepie, Only messages starting with your username are for you?
#2685 [16:39] <daskyler> should this fix my problem?
#2686 [16:39] <Galaxy_2Alex> daskyler, Yes.
#2687 [16:39] <Meister1811> antivirus
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#2689 [16:40] <Galaxy_2Alex> Aragon11, Did you use this E-Mail Adress before to successfully log in?
#2690 [16:40] <Galaxy_2Alex> ??> Meister1811 tools/hjt
#2691 [16:40] <Absol> Meister1811: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2692 [16:40] <Absol> Meister1811: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2693 [16:40] <daskyler> Okay thank you. if i have further issues i will still be here
#2694 [16:41] <Aragon11> yes, i think. but i have not a mail who i can read this. i have delet this.
#2695 [16:42] <Galaxy_2Alex> Aragon11, Contact Mojang with your transaction ID.
#2696 [16:42] <Galaxy_2Alex> ??> Aragon11 account/trans-id
#2697 [16:42] <Absol> Aragon11: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2698 [16:42] <Absol> Aragon11: If you used PaySafeCard, your transaction ID is the card number.
#2699 [16:42] <Galaxy_2Alex> ??> Aragon11 account/send-email
#2700 [16:42] <Absol> Aragon11: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2701 [16:42] <Galaxy_2Alex> Aragon11, Absol just gave you all the information you need.
#2702 [16:43] <Aragon11> i have contact mojang for fouer days with my transaction ID from paypal, but i have become no answer
#2703 [16:44] <mattym> Aragon11, You need to wait for them to reply, it takes a while
#2704 [16:44] <Galaxy_2Alex> Aragon11, They currently have a backlog, they will get back to you soon though. More info about it here: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#2705 [16:44] <Aragon11> ok. i wait . thank you
#2706 [16:44] <Galaxy_2Alex> Aragon11, No problem, have a nice day ^^
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#2708 [16:45] <Meister1811> galaxy what do you mean with tools/hjt
#2709 [16:45] * Aragon11 [Aragon11@notlogged] has quit. (Quit: Web client closed)
#2710 [16:45] <Galaxy_2Alex> Meister1811, Ignore messages starting with ??>, and follow the instructions from Absol starting with your username.
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#2715 [16:49] * Lolo [Lolo@notlogged] has quit. (Client Quit)
#2716 [16:50] <Meister1811> http://paste.ubuntu.com/12051848/
#2717 [16:52] <Galaxy_2Alex> Meister1811, Uninstall your version of Avira, and install either the newest version from avira.com or, alternatively, Avast.
#2718 [16:53] * duda [duda@notlogged] has joined #minecrafthelp
#2719 [16:54] * PoisonousSqUaSh [PoisonousSqUaSh@notlogged] has joined #minecrafthelp
#2720 [16:55] <PoisonousSqUaSh> Hey so i am trying to down load minecraft windows 10 edition but it will not work. It says i own it but i cant install it. Please HElLP
#2721 [16:55] <PoisonousSqUaSh> Help*
#2722 [16:55] <Galaxy_2Alex> PoisonousSqUaSh, You are on the 32-Bit version of Windows 10, currently the Windows 10 Edition of Minecraft will only work on the 64-Bit version. There will be 32-Bit OS support in the next update to the Windows 10 Edition of Minecraft
#2723 [16:56] <PoisonousSqUaSh> so i cant play it>
#2724 [16:56] <PoisonousSqUaSh> ?*
#2725 [16:56] <Galaxy_2Alex> PoisonousSqUaSh, You can't play the Windows 10 Edition yet, but you can still play the regular PC Edition.
#2726 [16:56] * jj [jj@notlogged] has joined #minecrafthelp
#2727 [16:56] * jj [jj@notlogged] has quit. (Client Quit)
#2728 [16:56] <PoisonousSqUaSh> Ok! thanks! when will i be able to play?
#2729 [16:57] * Meister1811_ [Meister1811_@notlogged] has joined #minecrafthelp
#2730 [16:57] <Galaxy_2Alex> PoisonousSqUaSh, The Windows 10 Edition: With the next update, the release date of that is currently unknown.
#2731 [16:57] * Atum_10 [Atum_10@notlogged] has joined #minecrafthelp
#2732 [16:57] <PoisonousSqUaSh> Ok Thanks!!
#2733 [16:58] * Meister1811 [Meister1811@notlogged] has quit. (Ping timeout: 204 seconds)
#2734 [16:58] <Atum_10> alguém me ajuda! Instalei o Windows 10 mas o minecraft não funciona
#2735 [16:58] <Atum_10> alguém me ajuda! Instalei o Windows 10 mas o minecraft não funciona
#2736 [16:58] * PoisonousSqUaSh [PoisonousSqUaSh@notlogged] has left #minecrafthelp
#2737 [16:58] <Galaxy_2Alex> ??> Atum_10 lang/pt
#2738 [16:58] <Absol> Atum_10: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2739 [17:00] <Atum_10> Como faço para funcionar o minecraft no Windows 10!?
#2740 [17:00] <Galaxy_2Alex> Atum_10, English only please.
#2741 [17:00] * Pedro_Craft_BR [Pedro_Craft_BR@notlogged] has joined #minecrafthelp
#2742 [17:01] * cin3893 [cin3893@notlogged] has joined #minecrafthelp
#2743 [17:01] <cin3893> my security passwords are not working, can not contact anyone for help
#2744 [17:02] <Galaxy_2Alex> cin3893, Contact Mojang with your transaction ID.
#2745 [17:02] <Galaxy_2Alex> ??> cin3893 account/trans-id
#2746 [17:02] <Absol> cin3893: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2747 [17:02] <Absol> cin3893: If you used PaySafeCard, your transaction ID is the card number.
#2748 [17:02] <Galaxy_2Alex> ??> cin3893 account/send-email
#2749 [17:02] <Absol> cin3893: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2750 [17:02] * chipbuster [chipbuster@notlogged] has joined #minecrafthelp
#2751 [17:03] <cin3893> i dont have one. it was a gift card purchaced about 2 yrs ago.
#2752 [17:03] <Galaxy_2Alex> cin3893, And you did not keep it?
#2753 [17:03] * damianboy11 [damianboy11@notlogged] has joined #minecrafthelp
#2754 [17:03] <cin3893> no it was put up, did not think we would need it again.
#2755 [17:04] <Galaxy_2Alex> cin3893, Sorry, but you won't receive account support without it, there is nothing you can do. The transaction ID (the gift code) is the only accepted proof of purchase
#2756 [17:04] <damianboy11> i dont get my minecraft to download
#2757 [17:04] * AfterLifeLochie [AfterLifeLochie@notlogged] has joined #minecrafthelp
#2758 [17:04] <mattym> damianboy11, What do you mean?
#2759 [17:04] <mattym> damianboy11, What do you mean?
#2760 [17:05] * Pedro_Craft_BR [Pedro_Craft_BR@notlogged] has left #minecrafthelp
#2761 [17:05] <cin3893> why dont my security answers wwork though.. and i have an email sent to my parents email. they follow instructions and it still wont let me/us reset them..
#2762 [17:06] <mattym> cin3893, When you click the link from the email, what browser are you using
#2763 [17:06] <damianboy11> i have to update my grapische drivers ?!?
#2764 [17:07] <damianboy11> im not so good in my englisch sorry
#2765 [17:07] <Galaxy_2Alex> damianboy11, Do you have a link to your DxDiag? If so, please give us the link to it by posting it into this chatroom.
#2766 [17:07] <cin3893> crome
#2767 [17:07] * DoughnutCraftFTW [DoughnutCraftFTW@notlogged] has joined #minecrafthelp
#2768 [17:07] <DoughnutCraftFTW> Hi guys
#2769 [17:07] <Galaxy_2Alex> DoughnutCraftFTW, Hello.
#2770 [17:07] <DoughnutCraftFTW> I cant login to minecraft
#2771 [17:07] <DoughnutCraftFTW> I reset it multiple times
#2772 [17:07] <cin3893> it tells me to enter security questions again
#2773 [17:07] <Galaxy_2Alex> ??> DoughnutCraftFTW login/throttle
#2774 [17:07] <Absol> DoughnutCraftFTW: Your login is being throttled, which will prevent you from logging in.
#2775 [17:07] <Absol> DoughnutCraftFTW: You will have to wait 3 hours without logging in for it to reset.
#2776 [17:08] <Galaxy_2Alex> DoughnutCraftFTW, Wait three hours, then try again.
#2777 [17:08] <DoughnutCraftFTW> Does it say if it is throttled?
#2778 [17:08] <mattym> cin3893, Try using another browser
#2779 [17:09] <Galaxy_2Alex> DoughnutCraftFTW, No, but you most likely tried to repeadetly log in, most likely with different login data.
#2780 [17:09] <DoughnutCraftFTW> Ok
#2781 [17:09] <Meister1811_> i updated avira and the problem is already there
#2782 [17:09] <DoughnutCraftFTW> If it doesnt work in 3 hours I'll be back
#2783 [17:09] <Galaxy_2Alex> Meister1811_, Restart your router.
#2784 [17:10] <damianboy11> do you want the whole information from my dxdiag ?!?
#2785 [17:10] <Galaxy_2Alex> damianboy11, The link to the full DxDiag please.
#2786 [17:11] <cin3893> if I use internet explore it wants me to put in a credit card to charge me .10 cents to prove i am an adult
#2787 [17:11] * Meister1811 [Meister1811@notlogged] has joined #minecrafthelp
#2788 [17:11] <Meister1811> i have restard server
#2789 [17:11] <Galaxy_2Alex> cin3893, Yes, that is actually necessary.
#2790 [17:12] <damianboy11> System Information ------------------ Time of this report: 8/10/2015, 23:35:30 Machine name: MAAIKE Operating System: Windows 8.1 Enterprise 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500) Language: Dutch (Regional Setting: Dutch) System Manufacturer: Hewlett-Packard System Model: HP Compaq dc7600 Small Form Factor BIOS: Default System BIOS Processor: Intel(R) Pentium(R) D CPU
#2791 [17:12] <Galaxy_2Alex> damianboy11, The LINK to it.
#2792 [17:12] <cin3893> Well I dont trust that, how do i know it is not a scam to get my credit card
#2793 [17:12] <Galaxy_2Alex> ??> damianboy11 win/dxdiag
#2794 [17:12] <Absol> damianboy11: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2795 [17:12] <Galaxy_2Alex> damianboy11, Follow the instructions please.
#2796 [17:12] * ByErosgamer [ByErosgamer@notlogged] has joined #minecrafthelp
#2797 [17:12] * Meister1811_ [Meister1811_@notlogged] has quit. (Ping timeout: 204 seconds)
#2798 [17:13] <Galaxy_2Alex> cin3893, It's your choice whether to trust Mojang or not, I can tell you though that this is purely to make sure you are allowed to use the account.
#2799 [17:13] <Extreme> cin3893: account.mojang.com is owned by Mojang, the creators of the game. Mojang is a subsidary of Microsoft a US company, so they must comply with the COPPA act which requires age verification.
#2800 [17:13] * jonny [jonny@notlogged] has joined #minecrafthelp
#2801 [17:13] * Meister1811 [Meister1811@notlogged] has quit. (Client Quit)
#2802 [17:13] * Meister1811 [Meister1811@notlogged] has joined #minecrafthelp
#2803 [17:13] <Galaxy_2Alex> Meister1811, So, have you restarted your Router?
#2804 [17:14] * Corvus [Corvus@notlogged] has joined #minecrafthelp
#2805 [17:14] <Galaxy_2Alex> Meister1811, I mean your router, not your computer. The router is the little box that connects you to the Internet.
#2806 [17:14] <Meister1811> yes
#2807 [17:14] <jonny> anyone know why my password recovery email wont send
#2808 [17:14] <Corvus> I require a phone number to contact an official tech.
#2809 [17:14] <Galaxy_2Alex> jonny, How long have you been waiting.
#2810 [17:14] <Extreme> cin3893: See: https://help.mojang.com/customer/portal/articles/1780997-mojang-account-users-under-13?b_id=5408
#2811 [17:14] <Galaxy_2Alex> Corvus, There are none.
#2812 [17:14] <Meister1811> yes restard router
#2813 [17:14] <Corvus> Why not?
#2814 [17:14] <jonny> a couple of hours galaxy
#2815 [17:14] <Galaxy_2Alex> Corvus, What is your issue? This is the official tech support chat.
#2816 [17:15] <Galaxy_2Alex> Corvus, Because they don't have any phone support.
#2817 [17:15] <Galaxy_2Alex> jonny, Have you checked your Spam folder?
#2818 [17:15] <jonny> yes
#2819 [17:15] <Corvus> I have no login in access. I have rechecked the email, username, and password several times over. Reset several times over. It refuses to allow me to login to either launcher and website.
#2820 [17:15] * Seth [Seth@notlogged] has joined #minecrafthelp
#2821 [17:16] <Galaxy_2Alex> Corvus, How long has this been an issue.
#2822 [17:16] <Galaxy_2Alex> ?
#2823 [17:16] <Galaxy_2Alex> jonny, Contact Mojang with your transaction ID.
#2824 [17:16] <Galaxy_2Alex> ??> jonny account/trans-id
#2825 [17:16] <Absol> jonny: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2826 [17:16] <Absol> jonny: If you used PaySafeCard, your transaction ID is the card number.
#2827 [17:16] <Galaxy_2Alex> ??> jonny account/send-email
#2828 [17:16] <Absol> jonny: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2829 [17:16] * gej4jhj [gej4jhj@notlogged] has joined #minecrafthelp
#2830 [17:17] <jonny> i tried recovering my transaction id. i followed all the steps and i cant recover it
#2831 [17:17] <Corvus> Happened before, but I thought is was a simple issue and would be fixed. About a month since then, and I still have no access. I bought the game and everything.
#2832 [17:17] <Galaxy_2Alex> jonny, Why can't you?
#2833 [17:17] <Galaxy_2Alex> Corvus, Contact Mojang with your transaction ID.
#2834 [17:17] <Galaxy_2Alex> ??> Corvus account/trans-id
#2835 [17:17] <Absol> Corvus: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2836 [17:17] <Absol> Corvus: If you used PaySafeCard, your transaction ID is the card number.
#2837 [17:17] <Galaxy_2Alex> ??> Corvus account/send-email
#2838 [17:17] <Absol> Corvus: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2839 [17:17] <jonny> the email with the transaction id was deleted
#2840 [17:18] <Seth> I do not know my Mojang login information but have my Minecraft login information, my account migrated but I do not know the email, How do I go about getting the email or switching it?
#2841 [17:18] <Galaxy_2Alex> jonny, When did you buy Minecraft and what payment method did you use?
#2842 [17:18] * daskyler [daskyler@notlogged] has quit. (Ping timeout: 204 seconds)
#2843 [17:18] <Corvus> I no longer have that. That was a good while agao and has long since been discarded.
#2844 [17:18] <mattym> Seth, Did you migrate the account?
#2845 [17:18] <Galaxy_2Alex> Seth, Contact Mojang with your transaction ID.
#2846 [17:18] <Seth> I did but was not told teh email or password
#2847 [17:18] <Galaxy_2Alex> Seth, Oh sorry, mattym will ask you something before.
#2848 [17:19] * gej4jhj [gej4jhj@notlogged] has quit. (Client Quit)
#2849 [17:19] <Galaxy_2Alex> Corvus, There are ways to recover it. When and how did you buy Minecraft?
#2850 [17:19] <jonny> i bought it back in 2010 or 2011 and i used my friends credit card and i have no way of getting in touch with him any more
#2851 [17:19] <mattym> Seth, Did you create a Mojang account yourself and Migrate the old account?
#2852 [17:19] <mattym> Seth, Did you create a Mojang account yourself and Migrate the old account?
#2853 [17:19] * damianboy11 [damianboy11@notlogged] has left #minecrafthelp
#2854 [17:19] <Corvus> Abuot two months ago I think, maybe three?
#2855 [17:19] <Galaxy_2Alex> jonny, You don't have the credit card number anymore?
#2856 [17:19] <Galaxy_2Alex> Corvus, What payment method did you use?
#2857 [17:20] <jonny> no. thats another reson why i cant recover th transaction id
#2858 [17:20] <Seth> I did not create a Mojang account until after my Minecraft account was migrated
#2859 [17:20] <Corvus> Prepaid mojang Minecraft card, from Walmart.
#2860 [17:20] <cin3893> SO IF MY SON IS 13 IN THREE MONTHS WHAT WILL HAPPEN
#2861 [17:20] * Meister1811_ [Meister1811_@notlogged] has joined #minecrafthelp
#2862 [17:20] <Galaxy_2Alex> Corvus, And you don't have that anymore?
#2863 [17:20] * Meister1811 [Meister1811@notlogged] has quit. (Ping timeout: 204 seconds)
#2864 [17:20] * julio [julio@notlogged] has joined #minecrafthelp
#2865 [17:20] <mattym> Seth, If that is the case then, you need to contact mojang with your transaction id.
#2866 [17:20] <mattym> ??> Seth mojang/contact
#2867 [17:20] <Corvus> No. Those cards are expired after use is what it said, so I used the code, and tossed it. The game worked then.
#2868 [17:20] <Galaxy_2Alex> cin3893, Nothing.
#2869 [17:20] <mattym> ??> Seth mojang/email
#2870 [17:20] <Absol> Seth: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2871 [17:21] <Absol> Seth: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2872 [17:21] <Meister1811_> yet i restard the router
#2873 [17:21] * julio [julio@notlogged] has quit. (Client Quit)
#2874 [17:21] <Seth> alright thanks for the help
#2875 [17:21] <Galaxy_2Alex> Corvus, Sorry, but without the transaction ID, which is the only acceptable proof of purchase, you will not receive account support.
#2876 [17:21] * cin3893 [cin3893@notlogged] has quit. (Quit: Web client closed)
#2877 [17:21] <Galaxy_2Alex> Corvus, The transaction ID is the code card in your case.
#2878 [17:21] * damianboy11 [damianboy11@notlogged] has joined #minecrafthelp
#2879 [17:22] <jonny> so i cant get my account back?
#2880 [17:22] <Corvus> Thanks for the waste of money. You're tech is amazing.
#2881 [17:22] * Corvus [Corvus@notlogged] has quit. (Quit: Web client closed)
#2882 [17:22] <Galaxy_2Alex> jonny, Did you buy it before mid-2011.
#2883 [17:22] <Galaxy_2Alex> ?
#2884 [17:22] * Meister1811_ [Meister1811_@notlogged] has quit. (Client Quit)
#2885 [17:22] * Meister1811 [Meister1811@notlogged] has joined #minecrafthelp
#2886 [17:22] <jonny> yes i belive so
#2887 [17:23] <Meister1811> restard router
#2888 [17:23] <Galaxy_2Alex> Meister1811, One moment please.
#2889 [17:23] * damianboy11 [damianboy11@notlogged] has quit. (Client Quit)
#2890 [17:23] <Galaxy_2Alex> jonny, Alright, there's still a chance. Contact Mojang, and tell them that you bought the game before mid-2011 and you lost access to the transaction ID.
#2891 [17:24] <jonny> how do i contact them
#2892 [17:24] * LEO__ [LEO__@notlogged] has joined #minecrafthelp
#2893 [17:24] <Galaxy_2Alex> ??> jonny mojang/email
#2894 [17:24] <Absol> jonny: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2895 [17:24] <Absol> jonny: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2896 [17:24] <Galaxy_2Alex> jonny, However, they currently have a backlog, so it will take around two weeks.
#2897 [17:24] <jonny> alright thanks
#2898 [17:24] * LEO___ [LEO___@notlogged] has joined #minecrafthelp
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#2902 [17:28] * Marchilla [Marchilla@notlogged] has joined #minecrafthelp
#2903 [17:28] <Kyhole> Come Play Skywars On my new server!!! IP address: s15.minespan.com:25720
#2904 [17:28] * LEO__ [LEO__@notlogged] has quit. (Client Quit)
#2905 [17:28] <mattym> CubeTheThird, ^ ban please
#2906 [17:28] <Galaxy_2Alex> Kyhole, Nope.
#2907 [17:28] <Galaxy_2Alex> Kyhole, Please don't advertise.
#2908 [17:28] * odiethedog1 [odiethedog1@notlogged] has joined #minecrafthelp
#2909 [17:28] * Marchilla [Marchilla@notlogged] has quit. (Client Quit)
#2910 [17:29] <odiethedog1> none of my minecraft modpacks are working there not even opening
#2911 [17:29] <mattym> ??> odiethedog1 mods
#2912 [17:29] <Absol> odiethedog1: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2913 [17:29] <Absol> odiethedog1: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2914 [17:29] <odiethedog1> its the technic launcher
#2915 [17:30] <mattym> odiethedog1, Read what Absol said
#2916 [17:30] <Galaxy_2Alex> ??> odiethedog1 mods/!
#2917 [17:30] <Absol> odiethedog1: We do not support mods. Try using a search engine.
#2918 [17:30] <odiethedog1> oh sorry
#2919 [17:30] * RamboCraft [RamboCraft@notlogged] has joined #minecrafthelp
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#2924 [17:31] * jonny [jonny@notlogged] has quit. (Quit: Web client closed)
#2925 [17:32] <Atum_10> as it does to play minecraft on windows 10 ? In my not working
#2926 [17:32] * Meister1811 [Meister1811@notlogged] has joined #minecrafthelp
#2927 [17:32] <Galaxy_2Alex> Atum_10, Do you have a link to your DxDiag? If so, please give us the link to it by posting it into this chatroom.
#2928 [17:33] <Atum_10> I already installed dxdiag . As well the link ?
#2929 [17:33] <Galaxy_2Alex> Atum_10, Yes, please give us the link.
#2930 [17:34] * Slidingmy240sx [Slidingmy240sx@notlogged] has joined #minecrafthelp
#2931 [17:34] <Slidingmy240sx> Hello. I have an issue about minecraft xbox one edition
#2932 [17:34] <Atum_10> where you see the link
#2933 [17:34] <RamboCraft> como faz para jogar Minecraft no Windows 10? Na minha não está funcionando esta dizendo que os drives nao estao atualizados mais quando vo atualizar diz que ta tudo atualizado link do DxDiag : http://paste.ubuntu.com/12052056/
#2934 [17:35] <mattym> Slidingmy240sx, Please try to explain and we will see if we know what to do. Just a warning, we are not to familiar with the Console versions
#2935 [17:35] <Galaxy_2Alex> Atum_10, Please put it into this chat room.
#2936 [17:35] <mattym> RamboCraft, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#2937 [17:35] * gledson [gledson@notlogged] has joined #minecrafthelp
#2938 [17:35] <RamboCraft> obg
#2939 [17:36] <Slidingmy240sx> Xbox one edition: save game wont load up, and instead of game picture of last save, it shows a dirt block instead. Doesnt enter loading mode, hit A button to load, and nothing happens
#2940 [17:36] * RamboCraft [RamboCraft@notlogged] has quit. (Client Quit)
#2941 [17:36] <Atum_10> ------------------ System Information ------------------ Time of this report: 8/10/2015, 18:27:36 Machine name: ARTHUR-PC Operating System: Windows 10 Pro 32-bit (10.0, Build 10240) (10240.th1.150729-1800) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: G31M-S2L BIOS: Award Modular BIOS v6.00PG
#2942 [17:36] <Galaxy_2Alex> ??> Atum_10 win/dxdiag
#2943 [17:36] <Slidingmy240sx> Any help would be appreciated
#2944 [17:36] <Absol> Atum_10: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2945 [17:36] * RamboCraft [RamboCraft@notlogged] has joined #minecrafthelp
#2946 [17:36] <mattym> Slidingmy240sx, Are you on the Create or Load tab?
#2947 [17:36] <Galaxy_2Alex> Atum_10, Please follow the instructions given to you by VoxelHead.
#2948 [17:36] <Slidingmy240sx> Load tab, sir
#2949 [17:36] * starfox1o1 [starfox1o1@notlogged] has joined #minecrafthelp
#2950 [17:37] <mattym> Slidingmy240sx, Does the save have its normal name?
#2951 [17:37] <Slidingmy240sx> Yessir. It does. I tried to rename it and name it baxk to its original name
#2952 [17:37] * gledson [gledson@notlogged] has quit. (Client Quit)
#2953 [17:37] <Atum_10> I've done everything but does not work the same way
#2954 [17:37] <mattym> Slidingmy240sx, Sounds like you may have corrupted it. Im not too familiar with how Xbox works, but see if you have a backup in the online cloud storage
#2955 [17:38] <Slidingmy240sx> Okqy. Thank you
#2956 [17:38] * Kaname is now known as Ritsuka
#2957 [17:38] <Galaxy_2Alex> Atum_10, Please copy the URL of the paste into this chat room.
#2958 [17:38] <Meister1811> galaxy i restard router
#2959 [17:38] <Atum_10> that folder?
#2960 [17:39] <Galaxy_2Alex> ??> Meister1811 av/adwcleaner
#2961 [17:39] <Absol> Meister1811: ADWCleaner is an utility to clean a PC which is infested with malware.
#2962 [17:39] <Absol> Meister1811: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2963 [17:39] <Galaxy_2Alex> ??> Meister1811 av/malwarebytes
#2964 [17:39] <Absol> Meister1811: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2965 [17:39] <Absol> Meister1811: Download it here: http://www.malwarebytes.org/
#2966 [17:39] <Atum_10> which folder ?
#2967 [17:39] <RamboCraft> quero jogar no windows 10 mais fala que os drivers estao desatualizados quando vo atualizar diz que ta tudo atualizado link DxDiag http://paste.ubuntu.com/12052056/ sei que ja perguntei mais pode repetir pq fehei a pagina sem querer
#2968 [17:39] <Galaxy_2Alex> Meister1811, Run programs after one another, and then try the launcher again.
#2969 [17:39] <Galaxy_2Alex> RamboCraft, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot assist with that. If it is a laptop, you will need a new system.
#2970 [17:39] <Galaxy_2Alex> RamboCraft, Also, we only assist in English.
#2971 [17:39] <RamboCraft> valeu
#2972 [17:39] <mattym> RamboCraft, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#2973 [17:40] <mattym> RamboCraft, USe a translator to read that ^
#2974 [17:40] <Galaxy_2Alex> Atum_10, The link you created using the instructions from Absol.
#2975 [17:40] <Atum_10> and back to windows 7 when you're on windows 10 ?
#2976 [17:40] <RamboCraft> eu to uzando
#2977 [17:40] <Galaxy_2Alex> Atum_10, Only messages starting with your Username are for you.
#2978 [17:41] <Atum_10> ok
#2979 [17:42] <Atum_10> Galaxy_2Alex, and back to windows 7 when you're on windows 10 ?
#2980 [17:42] * Meister1811_ [Meister1811_@notlogged] has joined #minecrafthelp
#2981 [17:42] <Galaxy_2Alex> ??> Atum_10 win/dxdiag
#2982 [17:42] <Absol> Atum_10: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2983 [17:42] <Galaxy_2Alex> Atum_10, Please follow the instructions from Absol.
#2984 [17:43] * infiniteluigi [infiniteluigi@notlogged] has joined #minecrafthelp
#2985 [17:43] * Atum_10 [Atum_10@notlogged] has quit. (Quit: Web client closed)
#2986 [17:44] * SumoFranko [SumoFranko@notlogged] has joined #minecrafthelp
#2987 [17:44] <SumoFranko> Hi everybody
#2988 [17:44] <Galaxy_2Alex> SumoFranko, Hello.
#2989 [17:44] <Meister1811_> use the first, pc restard
#2990 [17:44] * Meister1811 [Meister1811@notlogged] has quit. (Ping timeout: 204 seconds)
#2991 [17:44] <SumoFranko> i need help
#2992 [17:44] * RamboCraft [RamboCraft@notlogged] has quit. (Quit: Web client closed)
#2993 [17:44] <Galaxy_2Alex> ??> SumoFranko ask
#2994 [17:44] <Absol> SumoFranko: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2995 [17:44] <Absol> SumoFranko: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2996 [17:45] <SumoFranko> my minecraft dont have sound
#2997 [17:45] <SumoFranko> minecraft windows 10
#2998 [17:45] * infiniteluigi [infiniteluigi@notlogged] has quit. (Client Quit)
#2999 [17:45] <Galaxy_2Alex> SumoFranko, The Windows 10 Edition, or the regular PC Edition?
#3000 [17:45] <SumoFranko> 0.12.0
#3001 [17:45] <SumoFranko> windows 10 beta edition
#3002 [17:46] * Kyhole [Kyhole@notlogged] has quit. (Quit: Web client closed)
#3003 [17:46] <Galaxy_2Alex> SumoFranko, Make sure it's turned on in your Mixer (right-click on your volume icon in the task bar > "Open Volume Mixer").
#3004 [17:46] <Galaxy_2Alex> SumoFranko, Also, make sure it's not turned off in-game.
#3005 [17:46] <SumoFranko> ok
#3006 [17:47] * Renhoek1992 [Renhoek1992@notlogged] has joined #minecrafthelp
#3007 [17:48] <Renhoek1992> I want to change my security questions?
#3008 [17:48] <Meister1811_> galaxy is it a problem that i use windows 10
#3009 [17:48] <Galaxy_2Alex> Meister1811_, No, it shouldn't be.
#3010 [17:49] <Galaxy_2Alex> Renhoek1992, https://account.mojang.com/me/changeSecretQuestions
#3011 [17:49] <Renhoek1992> but whe i send the verification email i never get the email
#3012 [17:49] <Galaxy_2Alex> Renhoek1992, How long have you been waiting for the mail
#3013 [17:49] <Renhoek1992> two days
#3014 [17:50] <Galaxy_2Alex> Renhoek1992, Checked your spam folder?
#3015 [17:50] <Galaxy_2Alex> Renhoek1992, What E-Mail Provider are you using?
#3016 [17:50] * SumoFranko [SumoFranko@notlogged] has quit. (Quit: Web client closed)
#3017 [17:50] <Renhoek1992> optonline.net
#3018 [17:50] <Renhoek1992> es i checked everything
#3019 [17:50] <Galaxy_2Alex> Renhoek1992, Okay, contact Mojang with your transaction ID.
#3020 [17:51] <Galaxy_2Alex> ??> Renhoek1992 account/trans-id
#3021 [17:51] <Absol> Renhoek1992: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3022 [17:51] <Absol> Renhoek1992: If you used PaySafeCard, your transaction ID is the card number.
#3023 [17:51] <Galaxy_2Alex> ??> Renhoek1992 account/send-email
#3024 [17:51] <Absol> Renhoek1992: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3025 [17:52] <Renhoek1992> i dont have the prepaid code
#3026 [17:53] * Slidingmy240sx [Slidingmy240sx@notlogged] has quit. (Ping timeout: 204 seconds)
#3027 [17:53] <Galaxy_2Alex> Renhoek1992, Sorry, but you will not receive account support without the transaction ID (gift code in your case) since it's the only accepted proof of purchase.
#3028 [17:53] <Galaxy_2Alex> Renhoek1992, The prepaid card is basically the receipt.
#3029 [17:54] <Renhoek1992> can yu send a email againg
#3030 [17:54] <Galaxy_2Alex> Renhoek1992, No, sorry, I do not work for Mojang.
#3031 [17:54] <Renhoek1992> or tell me to what email was send
#3032 [17:54] <Galaxy_2Alex> Renhoek1992, I do not have access to that kind of information.
#3033 [17:54] <Meister1811_> galxy i can only click on the first link after that the pc restard
#3034 [17:55] <Galaxy_2Alex> ??> Meister1811_ av/malwarebytes
#3035 [17:55] <Absol> Meister1811_: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#3036 [17:55] <Absol> Meister1811_: Download it here: http://www.malwarebytes.org/
#3037 [17:55] <Galaxy_2Alex> Meister1811_, Here's the second one.
#3038 [17:56] * Phenomaly [Phenomaly@notlogged] has joined #minecrafthelp
#3039 [17:58] <Phenomaly> Hi everyone, is there any way for me to reset or regenerate my Nether and The End on a Realms server, one of my old friends who played on the server and bugged out the Ender Dragon causing it to go into the Nether instead of The End and it glitches through walls and roofs, and can't be killed, not to mention the spawn location is horrible. Please help.
#3040 [17:59] <Galaxy_2Alex> Phenomaly, You can download a backup of the world, then delete the DIM1 and DIM-1 folders in that save folder, and then reupload it to your Realm.
#3041 [17:59] <Phenomaly> Will that just reset it, or create a whole new nether?
#3042 [18:00] <Galaxy_2Alex> Phenomaly, It will just reset it.
#3043 [18:00] <Galaxy_2Alex> Phenomaly, Since the seed stays the same.
#3044 [18:00] <Phenomaly> And none of my houses and structures will be effected on the earth realm right?
#3045 [18:00] <Galaxy_2Alex> Phenomaly, Yes.
#3046 [18:00] * teenwolf [teenwolf@notlogged] has joined #minecrafthelp
#3047 [18:01] <Phenomaly> Awesome, trying it now, thank you very much. Resetting is better than nothing, also does this mean the Ender Dragon will be back where he is suppose to be and glitches will be resolved?
#3048 [18:01] <teenwolf> i need help
#3049 [18:01] <Galaxy_2Alex> ??> teenwolf ask
#3050 [18:01] <Absol> teenwolf: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#3051 [18:01] <Absol> teenwolf: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#3052 [18:01] <Galaxy_2Alex> Phenomaly, It should be, yes.
#3053 [18:02] <Phenomaly> Okay cool, brb while I try it out, thanks again.
#3054 [18:02] <teenwolf> i go to play game start pick play loading start and srash
#3055 [18:02] <teenwolf> pls help me
#3056 [18:02] <Galaxy_2Alex> ??> teenwolf launcher/crash-log
#3057 [18:02] <Absol> teenwolf: We need to see your crash log, which appears after a crash.
#3058 [18:02] <Absol> teenwolf: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3059 [18:03] * shael [shael@notlogged] has joined #minecrafthelp
#3060 [18:03] * shael [shael@notlogged] has joined #minecrafthelp
#3061 [18:03] * shael [shael@notlogged] has left #minecrafthelp
#3062 [18:06] <teenwolf> http://paste.ubuntu.com/12052317/
#3063 [18:06] <teenwolf> this link ?
#3064 [18:06] <Galaxy_2Alex> ??> teenwolf win/dxdiag
#3065 [18:06] <Absol> teenwolf: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3066 [18:06] <Galaxy_2Alex> teenwolf, Make sure to copy the full DxDiag.
#3067 [18:06] * _DDVR_12_ [_DDVR_12_@notlogged] has joined #minecrafthelp
#3068 [18:07] * _DDVR_12_ [_DDVR_12_@notlogged] has quit. (Client Quit)
#3069 [18:07] * starfox1o1 [starfox1o1@notlogged] has quit. (Quit: http://www.kiwiirc.com/ - A hand crafted IRC client)
#3070 [18:08] <teenwolf> please report his problem you on teamviewar 8
#3071 [18:08] <teenwolf> pls
#3072 [18:08] <Phenomaly> Alex, how do I download a copy of my world? Also, will this effect gamerules or anything of that sort? And will this ONLY effect the Nether and The End?
#3073 [18:09] <Galaxy_2Alex> ??> teenwolf tools/teamviewer/send-info
#3074 [18:09] <Absol> teenwolf: After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#3075 [18:09] * NickE [NickE@notlogged] has joined #minecrafthelp
#3076 [18:09] <NickE> Hello ?
#3077 [18:09] * shael [shael@notlogged] has joined #minecrafthelp
#3078 [18:09] <Galaxy_2Alex> Phenomaly, It's am option within the Backups, it will not affect anything other than the end and the nether being reset.
#3079 [18:09] <Galaxy_2Alex> NickE, Hello.
#3080 [18:09] <NickE> Can someone help me ?
#3081 [18:09] <Galaxy_2Alex> ??> NickE ask
#3082 [18:09] <Absol> NickE: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#3083 [18:09] <Absol> NickE: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#3084 [18:09] <Phenomaly> Okay thank you.
#3085 [18:09] * DaBesssst [DaBesssst@notlogged] has joined #minecrafthelp
#3086 [18:09] * shael [shael@notlogged] has quit. (Client Quit)
#3087 [18:10] * bader [bader@notlogged] has joined #minecrafthelp
#3088 [18:10] <Phenomaly> So in the Realms menu?
#3089 [18:10] <teenwolf> ip 318 236 187 password 4867
#3090 [18:10] <teenwolf> ok
#3091 [18:10] * DaBesssst [DaBesssst@notlogged] has quit. (Client Quit)
#3092 [18:10] <NickE> Euhm i bought a minecarft account back in 2010 but i changed my minecraft name from [nickpattas] to GwnNick but all my inlog things don't work can you help me with that ?
#3093 [18:11] * bader [bader@notlogged] has quit. (Client Quit)
#3094 [18:11] * thomycarp2007 [thomycarp2007@notlogged] has joined #minecrafthelp
#3095 [18:11] <Galaxy_2Alex> NickE, "inlog things"?
#3096 [18:11] <NickE> Yes my email and my email and password from mojang.com
#3097 [18:12] <Phenomaly> Galaxy_2Alex "The World you are going to download is larger than 500mb, you won't be able to upload it to realms again" this is what the backups menu is saying to me.
#3098 [18:12] * LanGamerDios [LanGamerDios@notlogged] has joined #minecrafthelp
#3099 [18:13] <Phenomaly> Is there a way to resolve that issue?
#3100 [18:13] * LanGamerDios [LanGamerDios@notlogged] has quit. (Client Quit)
#3101 [18:13] <Galaxy_2Alex> ??> NickE login/throttle
#3102 [18:13] <Absol> NickE: Your login is being throttled, which will prevent you from logging in.
#3103 [18:13] <Absol> NickE: You will have to wait 3 hours without logging in for it to reset.
#3104 [18:13] <Galaxy_2Alex> Phenomaly, Hm... I dont't think so, sorry, Realms is not designed for large worlds like this.
#3105 [18:13] <NickE> What is throttle {Srry for bad Englis i am Dutch -.-]
#3106 [18:13] <Galaxy_2Alex> NickE, Ignore messages starting with ??>, and follow the instructions from Absol starting with your username.
#3107 [18:14] <Phenomaly> So we can make the big worlds we just can't re-upload them, damn lol ...
#3108 [18:14] <NickE> But wait
#3109 [18:14] <Galaxy_2Alex> NickE, Throttle means it will prevent you from logging in because you tried too many times with the wrong login data.
#3110 [18:14] <Galaxy_2Alex> NickE, Wait three hours, then try again.
#3111 [18:14] <NickE> What i mean is I don't remeber my inlog data only my Minecraft Nname
#3112 [18:15] <NickE> I Didn't try it to many times
#3113 [18:15] * toto [toto@notlogged] has joined #minecrafthelp
#3114 [18:15] * thomycarp2007 [thomycarp2007@notlogged] has quit. (Client Quit)
#3115 [18:15] <Galaxy_2Alex> teenwolf, Your screen will go black for a few seconds potnetially, that is normal though.
#3116 [18:16] * toto [toto@notlogged] has quit. (Client Quit)
#3117 [18:16] * FusilladeFire [FusilladeFire@notlogged] has joined #minecrafthelp
#3118 [18:16] <Galaxy_2Alex> NickE, Oh, sorry.
#3119 [18:16] <NickE> Or do i need to buy a new Minecraft account
#3120 [18:16] <FusilladeFire> Hey I'm trying to log onto a server that I host, but I get this error - Internal Exception: io.netty.handler.codec.DecoderException: com.google.gson.JsonSyntaxException: com.google.gson.stream.MalformedJsonException: Use JsonReader.setLenient(true) to accept malformed JSON at line 1 column 2
#3121 [18:17] <FusilladeFire> Do you guys know how to fix it?
#3122 [18:17] <Galaxy_2Alex> NickE, Contact Mojang with your transaction ID.
#3123 [18:17] <Galaxy_2Alex> ??> NickE account/trans-id
#3124 [18:17] <Absol> NickE: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3125 [18:17] <Absol> NickE: If you used PaySafeCard, your transaction ID is the card number.
#3126 [18:17] <Galaxy_2Alex> ??> NickE account/send-email
#3127 [18:17] <Absol> NickE: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3128 [18:17] * NickE [NickE@notlogged] has quit. (Quit: Web client closed)
#3129 [18:17] <teenwolf> problem has fix ?
#3130 [18:17] * cwalty [cwalty@notlogged] has joined #minecrafthelp
#3131 [18:18] <Galaxy_2Alex> FusilladeFire, Are you using any mods (plugins are mods) on server or client?
#3132 [18:18] <Galaxy_2Alex> teenwolf, It should be after the driver finished installing, yes.
#3133 [18:18] <Galaxy_2Alex> teenwolf, It might prompt you to restart, do it if it tells you to.
#3134 [18:18] <FusilladeFire> I am not using any mods at all
#3135 [18:19] <Galaxy_2Alex> FusilladeFire, Do you have any issues connecting to other servers?
#3136 [18:19] <FusilladeFire> I don't have any other servers to test it on
#3137 [18:19] <cwalty> I'm trying to log in to my old account but it tells me that my information is wrong even when i have checked my username and changed my password multiple times in an attempt to gain access. Help?
#3138 [18:20] * andrei_ariel [andrei_ariel@notlogged] has joined #minecrafthelp
#3139 [18:20] * avelinho [avelinho@notlogged] has joined #minecrafthelp
#3140 [18:20] <teenwolf> tnx
#3141 [18:20] <Galaxy_2Alex> cwalty, What is your Minecraft Username?
#3142 [18:20] <Galaxy_2Alex> FusilladeFire, Use mctest.ae97.net
#3143 [18:20] <cwalty> cwalty
#3144 [18:20] <Galaxy_2Alex> cwalty, Have you tried resetting your password?
#3145 [18:20] <andrei_ariel> I cannot get to login in minecraft migrated
#3146 [18:21] <andrei_ariel> are the servers down ?
#3147 [18:21] <cwalty> yes, three times.
#3148 [18:21] <Galaxy_2Alex> andrei_ariel, No, servers are not down, what error do you get when trying to log in?
#3149 [18:21] <Galaxy_2Alex> ??> cwalty login/throttle
#3150 [18:21] <Absol> cwalty: Your login is being throttled, which will prevent you from logging in.
#3151 [18:21] <Absol> cwalty: You will have to wait 3 hours without logging in for it to reset.
#3152 [18:21] <Galaxy_2Alex> cwalty, Wait three hours, then try again with the latest password and your username.
#3153 [18:21] * Skyler [Skyler@notlogged] has joined #minecrafthelp
#3154 [18:21] * Meister1811_ [Meister1811_@notlogged] has quit. (Ping timeout: 204 seconds)
#3155 [18:21] <Galaxy_2Alex> cwalty, Remember to log in with your Username, not your E-Mail Adress.
#3156 [18:22] <andrei_ariel> invalid credentials execptions
#3157 [18:22] * avelinho [avelinho@notlogged] has quit. (Client Quit)
#3158 [18:22] <andrei_ariel> already reset the password
#3159 [18:22] <cwalty> so that should fix the problem?
#3160 [18:22] <Galaxy_2Alex> andrei_ariel, What is your Minecraft username?
#3161 [18:22] <andrei_ariel> aNDREI_aRIEL
#3162 [18:22] <Galaxy_2Alex> cwalty, If it doesn't, come back to this channel.
#3163 [18:22] <cwalty> Okay i'll wait three hours and try again. Thanks guys
#3164 [18:22] * Howls [Howls@notlogged] has joined #minecrafthelp
#3165 [18:22] <Skyler> Hi. Um, small problem.
#3166 [18:23] <Galaxy_2Alex> Skyler, Yes?
#3167 [18:23] * Howls [Howls@notlogged] has quit. (Client Quit)
#3168 [18:23] <Galaxy_2Alex> andrei_ariel, Your account is already migrated.
#3169 [18:23] <andrei_ariel> but i think i have to use my enail to login
#3170 [18:23] <Galaxy_2Alex> andrei_ariel, You need to use your E-Mail Adress to log in.
#3171 [18:23] * cwalty [cwalty@notlogged] has quit. (Quit: Web client closed)
#3172 [18:23] <andrei_ariel> yes but I cannot login
#3173 [18:23] <Skyler> I was trying to download some mods earlier, specifically pixelmon.
#3174 [18:23] <Galaxy_2Alex> Skyler, We do not assist with issues with mods.
#3175 [18:23] <FusilladeFire> How do I get a username to mctest.ae97.net?
#3176 [18:23] <Skyler> I used forge, and when I pressed the "Play" button, the mojang window didn't open.
#3177 [18:23] <Skyler> so
#3178 [18:24] <Galaxy_2Alex> FusilladeFire, It's a server adress.
#3179 [18:24] * tehgooch [tehgooch@notlogged] has quit. (Quit: bye)
#3180 [18:24] <Galaxy_2Alex> ??> Skyler mods
#3181 [18:24] <Skyler> I deleted the .minecraft folder and reinstalled.
#3182 [18:24] <Absol> Skyler: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3183 [18:24] <Absol> Skyler: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3184 [18:24] <Skyler> well, now I have no mods or forge.
#3185 [18:24] * tehgooch [tehgooch@notlogged] has joined #minecrafthelp
#3186 [18:24] <Galaxy_2Alex> ??> Skyler win/reinst
#3187 [18:24] <Absol> Skyler: You may need to reinstall the locally installed files that Minecraft puts into place.
#3188 [18:24] <Absol> Skyler: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3189 [18:24] <Galaxy_2Alex> ??> andrei_ariel login/throttle
#3190 [18:24] <Absol> andrei_ariel: Your login is being throttled, which will prevent you from logging in.
#3191 [18:24] <Absol> andrei_ariel: You will have to wait 3 hours without logging in for it to reset.
#3192 [18:25] <Galaxy_2Alex> andrei_ariel, Wait three hours, then try again with your E-Mail Adress and your Password.
#3193 [18:25] * Erusun [Erusun@notlogged] has joined #minecrafthelp
#3194 [18:25] <Skyler> When I run minecraft it says "Unable to update game launcher"
#3195 [18:25] <andrei_ariel> ok thanks
#3196 [18:25] <Galaxy_2Alex> Skyler, Follow the instructions Absol just gave you.
#3197 [18:25] <FusilladeFire> I tried to connect, but I got the same error message
#3198 [18:25] <andrei_ariel> probably tried to login to much
#3199 [18:25] <Skyler> I did.
#3200 [18:25] <Skyler> I deleted .minecraft.
#3201 [18:26] <Skyler> Ran the minecraft launcher that I got from the site, both the msi and exe.
#3202 [18:26] <Skyler> I get the same issue half way through the download.
#3203 [18:26] <Galaxy_2Alex> Skyler, Also the alternative .exe?
#3204 [18:26] * chipbuster [chipbuster@notlogged] has quit. (Quit: Conserving juiczzzzzz...)
#3205 [18:26] <Skyler> Er, there's a second exe?
#3206 [18:27] <Skyler> I'll try that real quick.
#3207 [18:27] <Galaxy_2Alex> Skyler, https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#3208 [18:27] <andrei_ariel> quick question i have windows 8.1 can i install it from the app store i saw a bunch of stuff there that seen to be addons for minecraft ?
#3209 [18:27] <Skyler> Yay! It opened!
#3210 [18:27] <Skyler> Thanks guys.
#3211 [18:28] <Galaxy_2Alex> andrei_ariel, No, there are no official Add-Ons for Minecraft in the Windows Store.
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#3213 [18:28] <FusilladeFire> I couln't connect to the test server
#3214 [18:28] <andrei_ariel> my mistake then
#3215 [18:28] <FusilladeFire> I got the same error message as before
#3216 [18:28] <Galaxy_2Alex> FusilladeFire, I'm still looking your error code up.
#3217 [18:29] <Galaxy_2Alex> FusilladeFire, Is it just a multiplayer error or a full game crash?
#3218 [18:29] <FusilladeFire> Just a multiplayer error
#3219 [18:29] <Galaxy_2Alex> FusilladeFire, Are you on 1.8.8?
#3220 [18:29] <FusilladeFire> I am on 15w31c
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#3222 [18:29] <FusilladeFire> scratch that
#3223 [18:29] <FusilladeFire> 15w32c
#3224 [18:29] <Galaxy_2Alex> FusilladeFire, Is the server you are trying to connect to on the same version?
#3225 [18:30] <Galaxy_2Alex> FusilladeFire, 1.9 Snapshots cannot connect to 1.8 servers.
#3226 [18:30] <FusilladeFire> I see
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#3228 [18:30] <FusilladeFire> Would I have to set up a new port forward for that?
#3229 [18:30] <Skyler> Um, one more question.
#3230 [18:30] <Galaxy_2Alex> FusilladeFire, No, you would just need to update your server to the snapshot server jar.
#3231 [18:30] <Galaxy_2Alex> Skyler, Yes?
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#3233 [18:31] <Skyler> If I delete my .minecraft folder then run minecraft again, will it create a fresh new, unaltered file?
#3234 [18:31] <Skyler> Hopefully removing the mods I installed so I can start from scratch.
#3235 [18:31] <FusilladeFire> Could you point me in the right direction for that?
#3236 [18:31] <Galaxy_2Alex> Skyler, Yes.
#3237 [18:31] <Galaxy_2Alex> FusilladeFire, https://mojang.com/2015/08/minecraft-snapshot-15w32a/
#3238 [18:31] <Skyler> Galaxy_2Alex, Okay. Thanks for your help!
#3239 [18:31] <FusilladeFire> Thank you so much!
#3240 [18:32] <Zarbhon3000> I do not open any version of minecraft and apparently is a problem with DirectX and do not know how to fix it
#3241 [18:32] <Galaxy_2Alex> Zarbhon3000, Do you have a link to your DxDiag? If so, please give us the link to it by posting it into this chatroom.
#3242 [18:32] <Zarbhon3000> http://paste.ubuntu.com/12052382/
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#3244 [18:33] <Galaxy_2Alex> Zarbhon3000, Your system does not support Windows 8.1, you will have to manually downgrade to Windows 7, or upgrade your hardware.
#3245 [18:34] <Zarbhon3000> This means that I have to have Windows 7 to play Minecraft?
#3246 [18:35] <Galaxy_2Alex> Zarbhon3000, Yes, or you will have to upgrade your hardware.
#3247 [18:36] <Zarbhon3000> ok thank you very much for the help :D
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#3252 [18:39] <fuhrer04> hola alguien español
#3253 [18:39] <Galaxy_2Alex> ??> fuhrer04 lang/es
#3254 [18:39] <Absol> fuhrer04: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#3256 [18:40] <fuhrer04> hi help me please
#3257 [18:40] <Galaxy_2Alex> ??> fuhrer04 ask
#3258 [18:40] <Absol> fuhrer04: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#3259 [18:40] <Absol> fuhrer04: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#3260 [18:41] <joabe> hi help me please
#3261 [18:42] <Galaxy_2Alex> ??> joabe ask
#3262 [18:42] <Absol> joabe: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#3263 [18:42] <Absol> joabe: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#3264 [18:42] <fuhrer04> i can not enter minecaft can you help me
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#3266 [18:42] <Galaxy_2Alex> fuhrer04, Something about drivers? Do you have a link to your DxDiag? If so, please give us the link to it by posting it into this chatroom.
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#3268 [18:43] <nykky2> http://paste.ubuntu.com/12052419/
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#3270 [18:43] <Galaxy_2Alex> nykky2, One moment
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#3272 [18:43] <Galaxy_2Alex> nykky2, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot assist with that. If it is a laptop, you will need a new system.
#3273 [18:44] <joabe> my minecraft crashes when I walk into a world
#3274 [18:44] <Galaxy_2Alex> ??> joabe account/crash-log
#3275 [18:44] * nykky2 [nykky2@notlogged] has quit. (Client Quit)
#3276 [18:44] <Galaxy_2Alex> ??> joabe launcher/crash-log
#3277 [18:44] * fuhrer04 [fuhrer04@notlogged] has quit. (Quit: Web client closed)
#3278 [18:44] <Absol> joabe: We need to see your crash log, which appears after a crash.
#3279 [18:44] <Absol> joabe: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3280 [18:45] <joabe> and the servers don´t carry
#3281 [18:46] <joabe> servers don´t carry
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#3283 [18:47] <guinessgeneral> I need help with the "lack of updated graphics drivers" issue
#3284 [18:47] <Galaxy_2Alex> guinessgeneral, Do you have a link to your DxDiag? If so, please give us the link to it by posting it into this chatroom.
#3285 [18:48] <guinessgeneral> http://paste.ubuntu.com/12052428/
#3286 [18:48] <Galaxy_2Alex> joabe, Please follow the instructions from Absol, I need your crash-log.
#3287 [18:48] <Galaxy_2Alex> guinessgeneral, One moment
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#3289 [18:48] <Galaxy_2Alex> guinessgeneral, Your system does not support newer versions of Windows. You will have to downgrade to Windows 7/8.1 (Settings > Update & Security > Recovery > Go back to Windows 7/8.1), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot assist with that. If it is a laptop, you will need a new system.
#3290 [18:48] <guinessgeneral> Okay, thanks
#3291 [18:49] <Phenomaly> Okay well I took a vote from my server friends and we just decided to start a new world, thanks anyways Alex. Have a good day.
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#3302 [19:06] <Chasgame> Iv beend playing ps4 minecraft for a while now and my leaderboards will not update when I kill a mob or mine a block. I can load a brand new world in survival and it still won't update leaderboard.
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#3313 [19:10] <Chasgame> #minecrafthelp
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#3319 [19:12] <chlobearg> Hello. I am lost in my own world on Minecraft PE and I can't figure out how to get back to my house and all the other things I built. I have been looking for a whole day and I really don't want to delete all of my progress.
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#3321 [19:14] <funny> hi i have a problem with mine craft it says on my ps4 that i amcurrently not signed in and i am so is there any way i can get my money back
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#3328 [19:20] <ziptoe> I can't login and I have reset my password 6 times but says it still doesn't wantto login
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#3332 [19:21] <ziptoe> I can
#3333 [19:21] <ziptoe> I can't login
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#3335 [19:22] <ziptoe> Hello anyone going to help
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#3339 [19:24] <HEHEHEHHEHE> everytime i log in to a server it say this Internal Exception: java.lang.NullPointerException
#3340 [19:25] <papaw> hello
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#3342 [19:26] <HEHEHEHHEHE> does anybody know how to fix servers?
#3343 [19:26] <papaw> sorry first time here having trouble finding myt way around
#3344 [19:27] <HEHEHEHHEHE> plz
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#3357 [19:33] <Pokemastah> I need help with a head glitch bug on minecraft PC? Anybody?
#3358 [19:33] <smithm456> my kid was silenced on one of the mine craft servers and do not know why
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#3360 [19:34] <smithm456> is there a way to contact a staff member or moderator?
#3361 [19:34] <mateus> mateus morais de moura
#3362 [19:34] <Bugboy1028> smithm456, we're not network of minecraft servers
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#3366 [19:35] <mateus> muntyplayer
#3367 [19:35] <mateus> jogar
#3368 [19:35] <smithm456> bugboy1028, yes i know you but thought someone could help. i don't play mine craft and am not familiar with the how to contact support
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#3371 [19:38] <SamDoesGames> My minecraft keeps crashing and idk why.... please tell me why and my windows are 8.1 do i need to be 10.0? http://paste.ubuntu.com/12052608/
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#3373 [19:39] <SamDoesGames> http://paste.ubuntu.com/12052608/
#3374 [19:40] <SamDoesGames> My minecraft keeps crashing and idk why.... please tell me why and my windows are 8.1 do i need to be 10.0?
#3375 [19:40] <SamDoesGames> http://paste.ubuntu.com/12052608/
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#3379 [19:42] <brookipie44_> Hi everyone. I have a question. I keep getting an error message that the 'pixel format is not accelerated'. Here's the dxdiag log info: http://paste.ubuntu.com/12052568/. Thanks.
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#3383 [19:43] <MattyMoo_16> I also get the 'pixel format is not accelerated' issue. Here's the dxdiag log info: http://paste.ubuntu.com/12052626/
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#3386 [19:44] <SamDoesGames> My minecraft keeps crashing and idk why.... please tell me why and my windows are 8.1 do i need to be 10.0? http://paste.ubuntu.com/12052608/
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#3390 [19:45] <tf35> Why is the Windows store telling me that my code has already been redeemed for my MC Windows 10 download?
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#3396 [19:48] <minecrafalex> internet
#3397 [19:49] <minecrafalex> minecrafalex
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#3399 [19:49] <mattym> SamDoesGames, Unfortunately your graphics hardware is not supported on Windows 8.1, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#3400 [19:49] <minecrafalex>
#3401 [19:49] <mattym> minecrafalex, Please explain the problem you have
#3402 [19:50] <minecrafalex> minecraftiano
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#3404 [19:50] <mattym> brookipie44_, Still there?
#3405 [19:51] * Juan_ [Juan_@notlogged] has joined #minecrafthelp
#3406 [19:51] <RavishingRooster> aye all, i've "successfully" changed my password countless times and accounts.mojang still isn't letting me into my account, anyone happen to know why?
#3407 [19:51] <Juan_> How can I change my email if I dont know what the original one was?
#3408 [19:51] * brookipie44_ [brookipie44_@notlogged] has quit. (Ping timeout: 204 seconds)
#3409 [19:52] <minecrafalex> aldalo
#3410 [19:52] <minecrafalex> hkjjdngf
#3411 [19:52] <minecrafalex> dfhjfghg
#3412 [19:52] <minecrafalex> +gjkvhf
#3413 [19:52] <minecrafalex> 002555
#3414 [19:52] <minecrafalex> ooooooo
#3415 [19:52] <minecrafalex> alex david
#3416 [19:52] <RavishingRooster> juan do you know if you have migrated your account?
#3417 [19:52] <minecrafalex> lopex
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#3419 [19:53] <minecrafalex> faaa
#3420 [19:53] <Juan_> It has migrated but like I said I do not know the email
#3421 [19:53] <minecrafalex> bvbb
#3422 [19:53] <minecrafalex> gg
#3423 [19:53] <mattym> Juan_, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
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#3426 [19:53] <mattym> RavishingRooster, Are you also unable to log into the launcher?
#3427 [19:53] * SamDoesGames [SamDoesGames@notlogged] has quit. (Quit: Web client closed)
#3428 [19:53] <RavishingRooster> nope, unfortunately lol
#3429 [19:54] <brookipie44> marrym, Hi everyone. I have a question. I keep getting an error message that the 'pixel format is not accelerated'. Here's the dxdiag log info: http://paste.ubuntu.com/12052568/. Thanks.
#3430 [19:54] <mattym> RavishingRooster, What does it say exactly, when you attempt to
#3431 [19:54] <Juan_> I have tried that but was unsuccessful
#3432 [19:54] <brookipie44> er, I mean mattym, can you look into my question above?
#3433 [19:54] <mattym> brookipie44, Download and Install the .exe from this page https://downloadcenter.intel.com/download/24696
#3434 [19:55] <brookipie44> mattym, Thanks. I'll try it.
#3435 [19:55] <mattym> ??> Juan_ mojang/email
#3436 [19:55] <Absol> Juan_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3437 [19:55] <RavishingRooster> it says Sorry, but your username or password is incorrect! with another error saying (InvalidCredentialsException: Invalid credentials)
#3438 [19:55] <Absol> Juan_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#3440 [19:55] <mattym> Juan_, Then you will need to fill in the form in the link Absol sent you
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#3442 [19:56] <mattym> RavishingRooster, Website says Username of Password is invalid too right?
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#3444 [19:56] <RavishingRooster> that's right
#3445 [19:56] <mattym> ??> RavishingRooster login/throttle
#3446 [19:56] <Absol> RavishingRooster: Your login is being throttled, which will prevent you from logging in.
#3447 [19:56] <Absol> RavishingRooster: You will have to wait 3 hours without logging in for it to reset.
#3448 [19:56] <mryyane> hy i just got minecraft i satarted a game ive been playing survival but cant find plains biome, wich means no horses or mules what can i do?
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#3450 [19:56] <RavishingRooster> ahh, alrighty, thank you folks for the help
#3451 [19:56] <mattym> mryyane, Keep looking
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#3453 [19:57] <mryyane> its mostly desert
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#3455 [19:57] <mryyane> i found 2 einter, mushroom, flooded but no plains
#3456 [19:57] <mryyane> 2 winter biomes sorry*
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#3460 [19:58] <mattym> mryyane, You will just need to keep searching, there is no real trick to it, just luck
#3461 [19:58] <mryyane> my map is mostly desert
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#3463 [19:58] <mudpuddles> How do I download the mc hunger games edition that bajancanadian created?
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#3481 [19:58] <mattym> ??> mudpuddles mods
#3482 [19:58] <Absol> mudpuddles: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3483 [19:58] * Nok_ is now known as Nok
#3484 [19:58] <Absol> mudpuddles: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3485 [19:59] * Tom is now known as Guest2854
#3486 [19:59] * Tom is now known as Guest2854
#3487 [19:59] * mudpuddles [mudpuddles@notlogged] has left #minecrafthelp
#3488 [19:59] <Guest2854> i have no mod folder
#3489 [19:59] * brad_ [brad_@notlogged] has joined #minecrafthelp
#3490 [19:59] <Guest2854> i have no mod folder
#3491 [19:59] <mattym> ??> Guest2854 mods!
#3492 [19:59] * redobaksterk7718 [redobaksterk7718@notlogged] has joined #minecrafthelp
#3493 [19:59] <Guest2854> i have no mod folder
#3494 [19:59] * Yoda|alt is now known as Yoda
#3495 [19:59] <mattym> ??> Guest2854 mods/!
#3496 [19:59] <Absol> Guest2854: We do not support mods. Try using a search engine.
#3497 [20:00] <Guest2854> fine
#3498 [20:00] <Guest2854> fine
#3499 [20:00] * Guest2854 [Guest2854@notlogged] has left #minecrafthelp
#3500 [20:00] <mryyane> is their a posibility my map dosent have a plains biome?
#3501 [20:00] <mattym> mryyane, Are you on PC?
#3502 [20:00] * dylchills [dylchills@notlogged] has joined #minecrafthelp
#3503 [20:00] <mryyane> playstation 3
#3504 [20:00] * minecrafalex [minecrafalex@notlogged] has joined #minecrafthelp
#3505 [20:00] <mattym> mryyane, You should eventually find one
#3506 [20:01] <mryyane> and ive been orround it couple of times
#3507 [20:01] <mryyane> ok
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#3509 [20:01] <brad_> I can't log in to my mojang account (or minecraft)... tried resetting my password, it said password reset was successful and then I tried using the same password I just reset to and it says my username or password is incorrect
#3510 [20:01] <mattym> ??> brad_ login/throttle
#3511 [20:01] <Absol> brad_: Your login is being throttled, which will prevent you from logging in.
#3512 [20:01] * redobaksterk7718 [redobaksterk7718@notlogged] has quit. (Client Quit)
#3513 [20:01] <Absol> brad_: You will have to wait 3 hours without logging in for it to reset.
#3514 [20:01] <brad_> oh... thanks!
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#3526 [20:04] * ZachMike [ZachMike@notlogged] has joined #minecrafthelp
#3527 [20:05] <ZachMike> i never migrated my account to a mojang account but it says i have
#3528 [20:05] <mattym> ??> ZachMike mojang/email
#3529 [20:05] <Absol> ZachMike: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3530 [20:05] <Absol> ZachMike: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3531 [20:05] <mattym> ZachMike, Fill out the form Absol linked you
#3532 [20:06] * napo03 [napo03@notlogged] has joined #minecrafthelp
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#3534 [20:06] <mattym> ??> ZachMike account/trans-id
#3535 [20:06] <Absol> ZachMike: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3536 [20:06] <Absol> ZachMike: If you used PaySafeCard, your transaction ID is the card number.
#3537 [20:06] <mattym> ZachMike, Check the link from Absol to see if you can find it
#3538 [20:06] <ZachMike> but it was like 4 years ago
#3539 [20:06] * mryyane [mryyane@notlogged] has quit. (Ping timeout: 204 seconds)
#3540 [20:07] <mattym> ZachMike, What is/was your username?
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#3545 [20:13] <RiotPilot> Hello
#3546 [20:13] <RiotPilot> My minecraft will noit starts
#3547 [20:13] <guinessgeneral> Hi there, I have an error saying "Lack of upgraded graphics drivers". Here's the dxdiag link: http://paste.ubuntu.com/12052795/
#3548 [20:13] <RiotPilot> Same here
#3549 [20:13] <RiotPilot> Here is the link
#3550 [20:13] <RiotPilot> http://paste.ubuntu.com/12345678/
#3551 [20:14] <mattym> guinessgeneral, On moment
#3552 [20:14] <mattym> RiotPilot, One moment
#3553 [20:14] <RiotPilot> Dang windows 10
#3554 [20:14] <guinessgeneral> Ikr
#3555 [20:14] * roshi [roshi@notlogged] has joined #minecrafthelp
#3556 [20:14] <mattym> guinessgeneral, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#3557 [20:14] <mattym> RiotPilot, Your link seems broken, can you remake it
#3558 [20:14] <guinessgeneral> Damn it
#3559 [20:14] <RiotPilot> oops
#3560 [20:14] <RiotPilot> Sorry
#3561 [20:14] <RiotPilot> http://paste.ubuntu.com/12052792/
#3562 [20:14] <mattym> RiotPilot, Ok one moment
#3563 [20:15] <mattym> RiotPilot, Download and Install the file on this page http://www.nvidia.com/Download/driverResults.aspx/87789/en-us
#3564 [20:15] <roshi> i just updated windows 10 and now icant play minecraft whe
#3565 [20:15] <RiotPilot> Thank you
#3566 [20:15] <roshi> what can i do?
#3567 [20:15] <mattym> roshi, Do you have the link to your dxdiag report? If so please post it in the chat.
#3568 [20:15] <roshi> what?
#3569 [20:16] <roshi> whats dxdiag?
#3570 [20:16] <mattym> roshi, What happens when you try to start Minecraft?
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#3574 [20:17] <roshi> it sends me to different websittes
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#3576 [20:17] <mattym> ??> roshi win/dxdiag
#3577 [20:17] <Absol> roshi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3578 [20:17] <mattym> roshi, Can you follow the instructions in the link from Absol
#3579 [20:17] <roshi> ok
#3580 [20:17] <Poisoner> Can someone please help me with a redstone / command topic?
#3581 [20:18] <Poisoner> I cant seem to find the answer or even the question anywhere
#3582 [20:18] <mattym> Poisoner, We can try, but the forums are usauly a better place
#3583 [20:18] <Poisoner> Already looked
#3584 [20:18] <Poisoner> I am a forums - dumby though,
#3585 [20:18] <blkflcon> I tried to turn off the chat function in multiplayer by making it command only. It still allowing chat. I want to be able to use the command function without the chat being visible. What am I missing?
#3586 [20:19] <RiotPilot> Casnt
#3587 [20:19] <mattym> Poisoner, Well try to explain and ill see what i can do
#3588 [20:19] <RiotPilot> blkflcon
#3589 [20:19] <RiotPilot> You can not.
#3590 [20:19] <mattym> blkflcon, You mean you want to execute the command without it showing up in chat?
#3591 [20:19] <Poisoner> It's pretty simple --- I want to have the disc 'strad' playing all the time, non-stop for a server like hub
#3592 [20:20] <Poisoner> This is on realms
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#3595 [20:20] <blkflcon> nope. I don't want the chat visible at all. I want to execute commands but not see others chat.
#3596 [20:21] <mattym> Poisoner, If you put it in a record player it should repeat, but i think there is a time delay between each one, not sure if you can change that. Also i think the record players may only be heard when you are close
#3597 [20:21] <mattym> blkflcon, That cant be done
#3598 [20:21] <blkflcon> Wow. That's shocking with the number of little kids that play this game.
#3599 [20:23] <mattym> blkflcon, If you are on a server, i think that setting is controlled by the server, not your client
#3600 [20:23] * Dragon239710 [Dragon239710@notlogged] has quit. (Client Quit)
#3601 [20:23] <Poisoner> It does not repeat
#3602 [20:23] <blkflcon> Guess my son will no longer be playing minecraft online.
#3603 [20:24] <ZachMike> ZachMike was my username
#3604 [20:24] <mattym> Poisoner, It should eventually, like i said i think there is a delay between the times it repeats
#3605 [20:24] <Poisoner> Ok,
#3606 [20:24] <Poisoner> Testing now
#3607 [20:24] <mattym> ZachMike, yeah, you will need to find the info for that form
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#3609 [20:25] * blkflcon [blkflcon@notlogged] has quit. (Quit: Web client closed)
#3610 [20:27] <Poisoner> Ok, the song just ended, how long do you think the wait is
#3611 [20:27] <mattym> Poisoner, Like i said, not sure
#3612 [20:27] * roshi_ [roshi_@notlogged] has joined #minecrafthelp
#3613 [20:27] <Poisoner> Alright,
#3614 [20:27] <Poisoner> Sorry for the nagging aha
#3615 [20:27] * KiwiWithAHat [KiwiWithAHat@notlogged] has joined #minecrafthelp
#3616 [20:28] <KiwiWithAHat> Anyone make/edit skins?
#3617 [20:28] <mattym> KiwiWithAHat, This is not the place to ask
#3618 [20:28] * weddo123 [weddo123@notlogged] has joined #minecrafthelp
#3619 [20:28] <KiwiWithAHat> Oh, my bad
#3620 [20:28] <roshi_> ok so can some one please tell me how to get minecraft working i made the folder and everything about dxdiag but i dont know what to do now
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#3623 [20:28] * KiwiWithAHat [KiwiWithAHat@notlogged] has quit. (Client Quit)
#3624 [20:29] <mattym> roshi_, Do you have the link to the dxdiag report?
#3625 [20:29] <roshi_> i dont know sorry
#3626 [20:29] <mattym> Poisoner, Hmmm, it seems taht it will only repeat if you pop the disk out then back in.
#3627 [20:29] <mattym> roshi_, I sent you a site with instructions on how to make the link to it
#3628 [20:29] <mattym> ??> roshi_ win/dxdiag
#3629 [20:29] <Poisoner> Agreed, hasn't repeated
#3630 [20:30] <Absol> roshi_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3631 [20:30] <roshi_> i did
#3632 [20:30] <Poisoner> I know you can use a playsound for it, if that is any use
#3633 [20:30] <mattym> roshi_, Then give me the link
#3634 [20:30] <mattym> Poisoner, Check the forum/wiki should have the command you would need to use
#3635 [20:30] <roshi_> am i spose to copy a link or something?
#3636 [20:31] <mattym> roshi_, Yes
#3637 [20:31] <roshi_> ok
#3638 [20:31] <Poisoner> I have worked with playsounds for a very long time, I know the command to play it, that is simple. The problem is how to make it repeat
#3639 [20:31] * WoofCrewMC [WoofCrewMC@notlogged] has joined #minecrafthelp
#3640 [20:31] <Poisoner> If there is a possible way,
#3641 [20:32] <mattym> Poisoner, I would recomment you make a forum post and ask there, I have somewhat of an idea of what you would need to do. But im sure someone there would know a quicker/easier way
#3642 [20:33] <Poisoner> My only solution I could think of is a repeater line / minecart redstone timer that will go 3 1/2 minutes so like 300 repeaters that ends with a setblock redstone..
#3643 [20:34] <mattym> Poisoner, Thats similar to what i would have said, basially giant timer
#3644 [20:34] * tf35 [tf35@notlogged] has quit. (Ping timeout: 204 seconds)
#3645 [20:35] <Poisoner> Ok, thanks for the help, I would like to invite you to my realm so you can have a preview of why I asked my question, can I have you username
#3646 [20:35] * port [port@notlogged] has joined #minecrafthelp
#3647 [20:35] <mattym> Poisoner, Sorry we dont do that
#3648 [20:35] <Poisoner> That's respectable, thanks anyway
#3649 [20:36] * Poisoner [Poisoner@notlogged] has quit. (Quit: Web client closed)
#3650 [20:36] <port> what to do if your account is hacked
#3651 [20:36] <mattym> port, What makes you think it is?
#3652 [20:36] <port> cant log in no matter what i do
#3653 [20:36] * WoofCrewMC [WoofCrewMC@notlogged] has quit. (Quit: Web client closed)
#3654 [20:37] <mattym> port, Does it say username/email or password invalid on both the launcher and website?
#3655 [20:37] <port> yes
#3656 [20:37] <mattym> ??> port login/throttle
#3657 [20:37] <Absol> port: Your login is being throttled, which will prevent you from logging in.
#3658 [20:37] <Absol> port: You will have to wait 3 hours without logging in for it to reset.
#3659 [20:38] * WoofCrewMC [WoofCrewMC@notlogged] has joined #minecrafthelp
#3660 [20:38] <port> how does that happen
#3661 [20:38] <mattym> port, Too many failed attempts to log in, too may attempts to log in too fast
#3662 [20:38] <mattym> port, Too many failed attempts to log in, too may attempts to log in too fast
#3663 [20:38] * WoofCrewMC [WoofCrewMC@notlogged] has left #minecrafthelp
#3664 [20:39] <port> thanks i will try that
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#3666 [20:40] * roshi_ [roshi_@notlogged] has quit. (Quit: Web client closed)
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#3668 [20:40] * GV is now known as GreyVulpine
#3669 [20:42] * WoofCrewMC [WoofCrewMC@notlogged] has joined #minecrafthelp
#3670 [20:42] <WoofCrewMC> y9ug7yghelo
#3671 [20:42] <WoofCrewMC> um
#3672 [20:42] <WoofCrewMC> ok
#3673 [20:42] <WoofCrewMC> i have a bad problem
#3674 [20:42] <WoofCrewMC> hello
#3675 [20:42] <mattym> WoofCrewMC, Explain it
#3676 [20:43] <WoofCrewMC> when ever i go into a server...
#3677 [20:43] * carlos_ [carlos_@notlogged] has joined #minecrafthelp
#3678 [20:44] <WoofCrewMC> it says java.lang.nullpointerexception
#3679 [20:44] <mattym> WoofCrewMC, What antivirus program do you have
#3680 [20:44] <WoofCrewMC> ;group
#3681 [20:44] <carlos_> http://paste.ubuntu.com/12052870/ need help crashes when opens
#3682 [20:44] <mattym> carlos_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#3683 [20:44] <WoofCrewMC> ok
#3684 [20:45] <mattym> WoofCrewMC, What antivirus program do you have?
#3685 [20:45] <WoofCrewMC> nortrin
#3686 [20:45] <mattym> ??> WoofCrewMC av/norton
#3687 [20:45] <WoofCrewMC> or that n one
#3688 [20:45] <Absol> WoofCrewMC: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#3689 [20:45] <mattym> WoofCrewMC, Read what Absol said
#3690 [20:45] * Frostwolf7908 [Frostwolf7908@notlogged] has joined #minecrafthelp
#3691 [20:45] <carlos_> cant you just use windows 10 beta?
#3692 [20:46] * Frostwolf7908 [Frostwolf7908@notlogged] has quit. (Client Quit)
#3693 [20:46] <WoofCrewMC> ya im 11 so.. im not good with this stuff
#3694 [20:46] <mattym> carlos_, You can try, im not sure your computer will support it
#3695 [20:46] * NickG365_ [NickG365_@notlogged] has joined #minecrafthelp
#3696 [20:46] <WoofCrewMC> ok
#3697 [20:46] <mattym> WoofCrewMC, Norton messes with the way Minecraft connects, you will need to remove it
#3698 [20:47] * NickG365 [NickG365@notlogged] has quit. (Ping timeout: 378 seconds)
#3699 [20:47] <WoofCrewMC> ok ill remove thank you
#3700 [20:47] <carlos_> ok will this problem be solved in the future?
#3701 [20:47] <WoofCrewMC> yea
#3702 [20:47] <WoofCrewMC> i think
#3703 [20:47] <WoofCrewMC> bye
#3704 [20:47] <WoofCrewMC> thank you again
#3705 [20:47] <mattym> carlos_, You graphics hardware is old, and has no support past Windows 7
#3706 [20:47] <WoofCrewMC> ok
#3707 [20:48] <WoofCrewMC> bye
#3708 [20:48] * WoofCrewMC [WoofCrewMC@notlogged] has quit. (Quit: Web client closed)
#3709 [20:48] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#3710 [20:48] <carlos_> so i will never get to play with windows 10 for minecraft?
#3711 [20:49] * David_ [David_@notlogged] has joined #minecrafthelp
#3712 [20:49] <mattym> carlos_, No
#3713 [20:49] <mattym> carlos_, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3714 [20:49] * Willis [Willis@notlogged] has quit. (Ping timeout: 378 seconds)
#3715 [20:50] <David_> Hey guys .... I have a problem, my minecraft name is " ThePokeluna" but i want to change to JOOKPT , i have already change it in mojang 2 weeks ago and it's fine but in minecraft it appears the same name " tThePokeluna" ... can u help me ?
#3716 [20:50] * A-Za-z0-9`^-[]{}l [A-Za-z0-9`^-[]{}l@notlogged] has joined #minecrafthelp
#3717 [20:50] <mattym> David_, If you messed up changing the name, you will need to wait till you can change it again
#3718 [20:50] <carlos_> so how do downgrade my other computer thats windows 8
#3719 [20:51] <mattym> carlos_, Have you tested the game on the other computer? It may work
#3720 [20:51] <David_> But i never have changed ... it's my first time changing and the name dont change in minecraft....
#3721 [20:51] <carlos_> yeah and it glitches sooo much, how can i solve it?
#3722 [20:52] <mattym> carlos_, Come back to the chat on that computer and we can see what to try
#3723 [20:52] <mattym> David_, The other name you wanted is not available, so you cant change to it
#3724 [20:53] * ceutermark [ceutermark@notlogged] has joined #minecrafthelp
#3725 [20:53] * A-Za-z0-9`^-[]{}l [A-Za-z0-9`^-[]{}l@notlogged] has quit. (Client Quit)
#3726 [20:53] <David_> what ? But in my mojang account have already change it ... but in minecraft the name dont refresh !
#3727 [20:53] * Willis [Willis@notlogged] has joined #minecrafthelp
#3728 [20:53] * Lildirt [Lildirt@notlogged] has joined #minecrafthelp
#3729 [20:54] <carlos_> do i just copy the link
#3730 [20:54] <mattym> David_, The name "JOOKPT" is already in use, so its impossible for it to be on your account
#3731 [20:54] <mattym> carlos_, For?
#3732 [20:54] <ceutermark> i can only play the minecraft demo but i bought mincraft a while back and when i tried to migrate my minecraft over to my account it said that it was already migrated to my account.
#3733 [20:55] <mattym> ceutermark, If you log in with your account at account.mojang.com/me , Does it list Minecraft and your username under the "My Games" section
#3734 [20:55] <ceutermark> it shows i have minecraft since 2011
#3735 [20:56] <mattym> ceutermark, Does it list your username next to it?
#3736 [20:56] <David_> mattym i am confused, so now i change to " JOOKCY " to try .... i login in mojang with no problems but when i log in in minecraft it says that nick don't exist...
#3737 [20:57] <carlos_> to join on the other computer
#3738 [20:57] <mattym> carlos_, Just join the same way you did on this one
#3739 [20:57] * darthvader925 [darthvader925@notlogged] has joined #minecrafthelp
#3740 [20:58] <mattym> ??> David_ launcher/relog
#3741 [20:58] <Absol> David_: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#3742 [20:58] <carlos_> sort of forgot
#3743 [20:58] <darthvader925> hi
#3744 [20:58] * Galaxy_2Alex [Galaxy_2Alex@notlogged] has joined #minecrafthelp
#3745 [20:58] <mattym> carlos_, Then copy the link over to the other computer
#3746 [20:58] <ceutermark> im in the thread "can only play the demo" and it shows that i have had mincraft since 2011 but it says username next to it so i dont know.
#3747 [20:58] <darthvader925> does anyone in hear play agrarian skies 2 modpack
#3748 [20:58] * RiotPilot [RiotPilot@notlogged] has quit. (Quit: Web client closed)
#3749 [20:58] <mattym> ceutermark, Then in the game launcher, make sure you are logging in with the same email and password that you use on the website.
#3750 [20:59] <mattym> ??> darthvader925 mods
#3751 [20:59] <Absol> darthvader925: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3752 [20:59] <Absol> darthvader925: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3753 [20:59] <darthvader925> ok
#3754 [20:59] <mattym> ceutermark, Log all the way out of the game, then make sure to log in with the email and password you used on the website
#3755 [20:59] <darthvader925> ive just gone everywhere else for help and cant get it
#3756 [21:00] <ceutermark> i'm logging in with the same email ad password and it still says i only have access to the demo
#3757 [21:00] <mattym> darthvader925, Well this still isnt the place either
#3758 [21:00] <mattym> ceutermark, As i said, make sure to log all the way out, then back in
#3759 [21:00] <darthvader925> wow
#3760 [21:00] * darthvader925 [darthvader925@notlogged] has quit. (Client Quit)
#3761 [21:01] <ceutermark> i logged all that way out then back in and it still says i can only play the demo
#3762 [21:01] <mattym> ??> ceutermark mojang/email
#3763 [21:01] <Absol> ceutermark: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3764 [21:01] <Absol> ceutermark: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3765 [21:02] <mattym> ceutermark, You will need to fill out the from Absol linked you
#3766 [21:02] <David_> how can i write in launcher guys ? s:
#3767 [21:02] <mattym> David_, What do you mean?
#3768 [21:02] <ceutermark> i already sent an email to mojang last night
#3769 [21:02] <David_> David_ launcher/relog u have said this but i dont know how to do it s:
#3770 [21:02] <mattym> ceutermark, It will take them a while to reply
#3771 [21:03] <mattym> David_, Read what absol sais under that part
#3772 [21:03] <David_> i have done that but the problem continue...
#3773 [21:03] <mattym> David_, What exactly is wrong with it?
#3774 [21:03] <ceutermark> And it messed up my modded minecraft i had like curse and FTB
#3775 [21:04] <mattym> ceutermark, Well those are not officialy supported, so not our problem
#3776 [21:04] <David_> In mojang my name is " JOOKCY " in minecraft that name dont appear... i am " ThePokeluna" but i want to change it ...
#3777 [21:04] <mattym> David_, Did you change your "Name" or "Username"?
#3778 [21:05] <David_> Name (?)
#3779 [21:05] * ceutermark [ceutermark@notlogged] has quit. (Quit: Web client closed)
#3780 [21:06] <mattym> David_, If you log in at account.mojang.com/me What does it say your username is next to Minecraft, and does it say (Change) next to that
#3781 [21:06] * carlos__ [carlos__@notlogged] has joined #minecrafthelp
#3782 [21:06] <mattym> carlos__, Are you on the other computer now?
#3783 [21:07] <carlos_> okay i joined now what
#3784 [21:07] <mattym> ??> carlos__ win/dxdiag
#3785 [21:07] <Absol> carlos__: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3786 [21:07] <carlos__> yeah
#3787 [21:07] <mattym> carlos_, Follow the instructions in the link form Absol on the Win8 computer
#3788 [21:08] <David_> ........ wow sorry im really stupid.... THANKS !!! THANKS !!!
#3789 [21:08] <carlos__> ok
#3790 [21:09] <carlos__> thiscomputer is super laggy and slow
#3791 [21:09] * zonbes [zonbes@notlogged] has joined #minecrafthelp
#3792 [21:09] * David_ [David_@notlogged] has quit. (Quit: Web client closed)
#3793 [21:10] <zonbes> http://paste.ubuntu.com/12052931/
#3794 [21:10] <mattym> zonbes, One moment
#3795 [21:10] <mattym> zonbes, Download and Install the Catlyst Software Suite from this page https://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#3796 [21:13] * Beth [Beth@notlogged] has joined #minecrafthelp
#3797 [21:14] * mryyane [mryyane@notlogged] has joined #minecrafthelp
#3798 [21:15] <mryyane> ok so i have been arroound my map 2o times, its mostly desser, i need plains biome to find horses or mules, can any onehelp me
#3799 [21:15] <mryyane> at been at this for a week already
#3800 [21:15] <mryyane> i defenetly dont have a plains biome
#3801 [21:15] <mattym> mryyane, Have you covered every section of the map?
#3802 [21:16] <mryyane> yes every cornes on foot and boat. i found everything else but defenetly no horses or mules, im playing survival
#3803 [21:16] <mryyane> on ps3
#3804 [21:16] <mattym> mryyane, Then if its on console, you will need to make a new world, nothing you can do about it
#3805 [21:16] <mryyane> :('
#3806 [21:16] <mryyane> if built so much can i tranfer all that or just start from scratch againn?
#3807 [21:17] <mattym> mryyane, On Console, there is no way to transfer it
#3808 [21:17] <Beth> When I connect to the Pure Realms server and try to get to Free Build, getting a Connection Lost error message - Internal Exception io.nettyhandler.codec.decoderexception:...... Any idea how to fix this?
#3809 [21:17] <mattym> Beth, Is that only on one server, or any server you try?
#3810 [21:18] <Beth> Only this one and only free build.
#3811 [21:18] <mattym> Beth, Then its an issues on the servers end, you will need to contact the server host/admin/staff
#3812 [21:18] <Beth> How do I do that?
#3813 [21:19] <Beth> Plus, we have a friend that can access it?
#3814 [21:19] <mattym> Beth, Go to the page you found the info on the server for, and see how to contact them for support
#3815 [21:19] * Guest53767 is now known as jefe
#3816 [21:20] <Beth> We got the server name from a friend. Not sure how to find the page you are referencing.
#3817 [21:20] <mattym> Beth, Then google search for the servers info.
#3818 [21:22] <Beth> Working on that. Hang on.
#3819 [21:22] * darthvader925 [darthvader925@notlogged] has joined #minecrafthelp
#3820 [21:23] <mattym> Beth, We cant help with serverside issues, here, and the issue you are getting is an issue between you and the server, you will need to contact them, we cant do anything here to help with your issue
#3821 [21:24] * LOLAMALVI [LOLAMALVI@notlogged] has joined #minecrafthelp
#3822 [21:29] * TheEpicDerp [TheEpicDerp@notlogged] has joined #minecrafthelp
#3823 [21:30] <TheEpicDerp> Hi
#3824 [21:30] <mattym> Hello TheEpicDerp
#3825 [21:31] * Beth [Beth@notlogged] has quit. (Ping timeout: 204 seconds)
#3826 [21:32] <TheEpicDerp> Just updated to windows 10 then updated all my drivers but minecraft won't launch
#3827 [21:32] <mattym> TheEpicDerp, Do you have the link to your dxdiag report? If so please post it in the chat.
#3828 [21:32] <TheEpicDerp> http://paste.ubuntu.com/12052995/
#3829 [21:32] <carlos__> ok got the url
#3830 [21:32] <carlos__> http://paste.ubuntu.com/12053003/
#3831 [21:32] <mattym> TheEpicDerp, One moment
#3832 [21:34] <carlos_> you there
#3833 [21:34] <mattym> TheEpicDerp, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#3834 [21:34] <mattym> carlos_, One moment
#3835 [21:34] <carlos__> ok
#3836 [21:34] * LOLAMALVI [LOLAMALVI@notlogged] has quit. (Quit: Web client closed)
#3837 [21:35] <TheEpicDerp> ok
#3838 [21:36] <mattym> carlos__, On the Windows 8 computer, download and install this driver update http://ftp.hp.com/pub/softpaq/sp59001-59500/sp59063.exe
#3839 [21:37] * Hi [Hi@notlogged] has joined #minecrafthelp
#3840 [21:37] * Hi [Hi@notlogged] has joined #minecrafthelp
#3841 [21:38] * Hi [Hi@notlogged] has left #minecrafthelp
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#3847 [21:40] <monster> Does anyone know how I can set the initial spawn point on my server for when new people come in?
#3848 [21:42] * QueenRican [QueenRican@notlogged] has joined #minecrafthelp
#3849 [21:42] <CubeTheThird> monster, /setspawnpoint if I'm not mistaken
#3850 [21:42] <CubeTheThird> err sorry no
#3851 [21:43] <CubeTheThird> monster, /setworldspawn
#3852 [21:43] <CubeTheThird> monster, please note, it spawn the player at the highest point for that location
#3853 [21:43] <QueenRican> I have reset my password at least 10 times already and it still says login failed . Please help
#3854 [21:45] <darthvader925> what password are you reseting
#3855 [21:45] * carlos__ [carlos__@notlogged] has quit. (Ping timeout: 204 seconds)
#3856 [21:46] <QueenRican> my mojang / minecraft
#3857 [21:46] * TheEpicDerp [TheEpicDerp@notlogged] has joined #minecrafthelp
#3858 [21:46] <darthvader925> are you signing in with your user name or your email
#3859 [21:46] * grokeezy [grokeezy@notlogged] has joined #minecrafthelp
#3860 [21:46] <QueenRican> i tried both
#3861 [21:47] <TheEpicDerp> sorry drivers keep rashing
#3862 [21:47] <TheEpicDerp> *crashing
#3863 [21:47] <darthvader925> well your email is the one you want to use
#3864 [21:47] <grokeezy> Anyone know of a channel like this for modded clients? Just need to find what mod is overwritting my gui
#3865 [21:47] * WoofCrewMC [WoofCrewMC@notlogged] has joined #minecrafthelp
#3866 [21:47] <WoofCrewMC> hello
#3867 [21:47] <QueenRican> i used that multiple times but it still says login fail :(
#3868 [21:48] <WoofCrewMC> anyone?
#3869 [21:48] <WoofCrewMC> can i ask you a question
#3870 [21:48] <darthvader925> did you make sure to put capitals and spaces in the right spots
#3871 [21:48] <QueenRican> yep
#3872 [21:48] <WoofCrewMC> umm
#3873 [21:49] <WoofCrewMC> wait a sec
#3874 [21:49] <darthvader925> and you full restet your password email confermation and everything
#3875 [21:49] <QueenRican> yeah
#3876 [21:49] <darthvader925> hmmm
#3877 [21:49] <carlos_> do i open it
#3878 [21:49] <WoofCrewMC> carlos
#3879 [21:49] * kkatcutiepie [kkatcutiepie@notlogged] has joined #minecrafthelp
#3880 [21:50] <QueenRican> this happened yesterday but i reseted my password to the same thing and i was allowed to login but today i cannot at all
#3881 [21:50] <darthvader925> restart your computer and try again
#3882 [21:50] <QueenRican> i already restarted it
#3883 [21:50] <WoofCrewMC> i carlos
#3884 [21:50] <darthvader925> hmm
#3885 [21:50] <mattym> carlos_, Yes, run what you downloaded
#3886 [21:50] <kkatcutiepie> if any one ccan help me my minecraft pc is crashed and i have literally tried everything
#3887 [21:51] <darthvader925> are you doing the right email
#3888 [21:51] <WoofCrewMC> java.lang.nullpointer
#3889 [21:51] <kkatcutiepie> yes
#3890 [21:51] <mryyane> is their any way to get horses ans mules without a plains biome?
#3891 [21:51] <WoofCrewMC> what could i do?
#3892 [21:52] <mattym> WoofCrewMC, Did you remove Norton like i suggested earlier?
#3893 [21:52] <WoofCrewMC> to fix that?
#3894 [21:52] * Fox [Fox@notlogged] has joined #minecrafthelp
#3895 [21:52] <WoofCrewMC> yes
#3896 [21:52] <QueenRican> i have entered everything correctly but i still cannot login
#3897 [21:52] <mattym> ??> WoofCrewMC tools/hjt
#3898 [21:52] <Absol> WoofCrewMC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3899 [21:52] <Absol> WoofCrewMC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3900 [21:52] <mattym> WoofCrewMC, Follow the instructions from Absol
#3901 [21:52] <Fox> hey
#3902 [21:52] * Fox is now known as Guest1506
#3903 [21:52] <Guest1506> s
#3904 [21:52] <Guest1506> i need help
#3905 [21:53] <WoofCrewMC> ok
#3906 [21:53] <darthvader925> well queen rican i dont know how to help
#3907 [21:53] <Guest1506> my account was stolen
#3908 [21:53] * carlos__ [carlos__@notlogged] has joined #minecrafthelp
#3909 [21:53] <mattym> Guest1506, What makes you think that?
#3910 [21:53] <kkatcutiepie> can anybody help me please
#3911 [21:53] <Guest1506> i cant get in someone changed the email
#3912 [21:53] <mattym> ??> kkatcutiepie launcher/crash-log
#3913 [21:53] <Absol> kkatcutiepie: We need to see your crash log, which appears after a crash.
#3914 [21:53] <Absol> kkatcutiepie: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3915 [21:53] <mryyane> mattym is their any way i can get horses and mueles in survival wihout a plains bioime?
#3916 [21:53] <mattym> kkatcutiepie, Follow the instructions from Absol to get me a link to the crash
#3917 [21:54] <Guest1506> and the name changed
#3918 [21:54] <kkatcutiepie> ok
#3919 [21:54] <QueenRican> D: ugghhh okay thanks for trying tho , i wish they had a customer service number
#3920 [21:54] <Guest1506> i know the knew email on the account
#3921 [21:54] <mattym> mryyane, You can try looking in others, but im not sure if it will work on the console
#3922 [21:54] * TheEpicDerp [TheEpicDerp@notlogged] has quit. (Ping timeout: 204 seconds)
#3923 [21:54] <mattym> Guest1506, What is your username supposed to be?
#3924 [21:54] <mryyane> ok thanks
#3925 [21:55] * QueenRican [QueenRican@notlogged] has quit. (Quit: Web client closed)
#3926 [21:55] <Guest1506> its started as hopper777 then he changed it to eotnt1 and now it the_spacing_man
#3927 [21:55] <WoofCrewMC> i did that
#3928 [21:55] <mattym> WoofCrewMC, Can i get the link to the log
#3929 [21:55] <kkatcutiepie> [22:42:53 INFO]: Finished downloading C:\Users\kamikitty1\AppData\Roaming\.minecraft\libraries\com\ibm\icu\icu4j-core-mojang\51.2\icu4j-core-mojang-51.2.jar for job 'Version & Libraries': Local file matches local checksum, using that [22:42:53 INFO]: Attempting to download C:\Users\kamikitty1\AppData\Roaming\.minecraft\libraries\com\paulscode\librarylwjglopenal\20100824\librarylwjglopenal-20100824.jar for job 'Version & Libr
#3930 [21:55] <mattym> Guest1506, You didnt do the changing
#3931 [21:55] <WoofCrewMC> how
#3932 [21:55] <mattym> kkatcutiepie, Please follow the directions
#3933 [21:56] <Guest1506> nope
#3934 [21:56] <kkatcutiepie> ok
#3935 [21:56] <mattym> WoofCrewMC, Only read the messages with your name at the start
#3936 [21:56] <WoofCrewMC> sending it
#3937 [21:56] <Guest1506> it was a kid in my class he changed
#3938 [21:56] <Guest1506> it
#3939 [21:56] <mattym> ??> Guest1506 mojang/email
#3940 [21:56] <WoofCrewMC> ?
#3941 [21:56] <Absol> Guest1506: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3942 [21:56] <Guest1506> and wont give it back ;[
#3943 [21:56] <Absol> Guest1506: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3944 [21:56] <mattym> Guest1506, You will need to fill out the form in the link from Absol
#3945 [21:56] <WoofCrewMC> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 7:53:59 PM, on 8/10/2015 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.9600.17840) Boot mode: Normal Running processes: C:\Program Files (x86)\Toshiba\System Setting\TssSrv.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe C:\Program Files (x86)\C
#3946 [21:56] * TheEpicDerp [TheEpicDerp@notlogged] has joined #minecrafthelp
#3947 [21:56] <Guest1506> KK
#3948 [21:56] <Guest1506> weres that?
#3949 [21:57] <mattym> WoofCrewMC, Please follow the directions, use the paste.ubuntu.com site, to paste it, and get me the link to it
#3950 [21:57] <carlos_> also any virus removing software because a window pops upn with "you have
#3951 [21:57] <mattym> Guest1506, Read what Absol said, there is a link
#3952 [21:57] <carlos_> 21 virus
#3953 [21:57] <Guest1506> ok
#3954 [21:57] <Guest1506> i did that already today tho
#3955 [21:57] <Guest1506> so what now
#3956 [21:57] <mattym> Guest1506, Thne you will need to wait on their reply
#3957 [21:58] <Guest1506> ok
#3958 [21:58] <mattym> Guest1506, Currently i may take over a week
#3959 [21:58] <mattym> it may*
#3960 [21:58] <Guest1506> ;[
#3961 [21:58] <TheEpicDerp> minecraft on window 10 wont work bla bla bla
#3962 [21:58] <carlos_> really slow i think it has a virus
#3963 [21:59] <TheEpicDerp> 17th time ive had to restart my laptop
#3964 [21:59] <TheEpicDerp> so plz help me
#3965 [21:59] <WoofCrewMC> its not working
#3966 [21:59] * monster [monster@notlogged] has quit. (Quit: Web client closed)
#3967 [21:59] <WoofCrewMC> i have the hijack not pad
#3968 [21:59] * THE_GAMER_NICKY [THE_GAMER_NICKY@notlogged] has joined #minecrafthelp
#3969 [22:00] * THE_GAMER_NICKY [THE_GAMER_NICKY@notlogged] has quit. (Client Quit)
#3970 [22:00] <carlos_> i opened it on windows8 nothing happened
#3971 [22:00] <mattym> WoofCrewMC, On the site, make sure that you put something in the "poster" area, then hit the Paste! button, then get me the link (url) it takes you to
#3972 [22:01] * cody [cody@notlogged] has joined #minecrafthelp
#3973 [22:01] <mattym> TheEpicDerp, I already told you what to install
#3974 [22:01] <TheEpicDerp> my screen goes black
#3975 [22:01] <WoofCrewMC> http://paste.ubuntu.com/12053103/
#3976 [22:01] * cody is now known as Guest58182
#3977 [22:01] <WoofCrewMC> that?
#3978 [22:01] <TheEpicDerp> i think my drivers keep crashing
#3979 [22:01] <mattym> TheEpicDerp, Thats normal, let the program finish
#3980 [22:01] <Guest58182> anyone know how i can get on my account i know my username and pass but i dont know my email
#3981 [22:02] <mattym> WoofCrewMC, Yes one moment
#3982 [22:02] <mattym> Guest58182, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#3983 [22:02] * mryyane [mryyane@notlogged] has quit. (Ping timeout: 204 seconds)
#3984 [22:02] * UnknownMinecrafter [UnknownMinecrafter@notlogged] has joined #minecrafthelp
#3985 [22:02] <kkatcutiepie> https://login.launchpad.net/+applications
#3986 [22:02] <kkatcutiepie> sorry it took me so long
#3987 [22:02] <UnknownMinecrafter> Hey, I am having issues with my minecraft creating Minidumps
#3988 [22:03] <UnknownMinecrafter> I have uninstalled java, and uninstalled minecraft
#3989 [22:03] <mattym> kkatcutiepie, Thats the wrong link
#3990 [22:03] <UnknownMinecrafter> I have also defragged my computer and cleaned the disc
#3991 [22:03] <WoofCrewMC> .....
#3992 [22:03] <CubeTheThird> UnknownMinecrafter, copy the complete log onto http://paste.ubuntu.com and give the URL here.
#3993 [22:03] <zonbes> thank you !
#3994 [22:03] <UnknownMinecrafter> but it has done nothing
#3995 [22:04] <kkatcutiepie> http://paste.ubuntu.com/12053083/plain/
#3996 [22:04] <UnknownMinecrafter> The Link for the latest Crash: http://paste.ubuntu.com/12053110/
#3997 [22:04] <mattym> WoofCrewMC, Have you tried to restart the computer after the Norton removal?
#3998 [22:04] <WoofCrewMC> i dont want to get afed
#3999 [22:04] <WoofCrewMC> no
#4000 [22:04] <mattym> WoofCrewMC, Do so
#4001 [22:04] <UnknownMinecrafter> I have gotten some programming support but the programmer was unable to solve the issue
#4002 [22:05] <WoofCrewMC> is there a way i can contaked you again?
#4003 [22:05] <CubeTheThird> UnknownMinecrafter, at what point does it do this? Right after pressing play?
#4004 [22:05] <UnknownMinecrafter> It allows me to join a single player game for like a minute and then it crashes.
#4005 [22:05] <UnknownMinecrafter> no
#4006 [22:05] <CubeTheThird> ah
#4007 [22:05] <WoofCrewMC> contaced
#4008 [22:05] <UnknownMinecrafter> It does it after 18 seconds on multiplayer
#4009 [22:05] <mattym> WoofCrewMC, Come back to the chat if you still get the issue
#4010 [22:05] <WoofCrewMC> what ever
#4011 [22:05] <UnknownMinecrafter> and 30 second on singleplayer
#4012 [22:05] * WoofCrewMC [WoofCrewMC@notlogged] has quit. (Quit: Web client closed)
#4013 [22:05] <CubeTheThird> UnknownMinecrafter, do you have any of the following: custom windows themes, game/screen recording software, or Evolve ?
#4014 [22:05] * zonbes [zonbes@notlogged] has quit. (Quit: Web client closed)
#4015 [22:05] <kkatcutiepie> mattym here is he link http://paste.ubuntu.com/12053083/plain/
#4016 [22:05] <UnknownMinecrafter> I have bandicam
#4017 [22:05] <UnknownMinecrafter> and my own windows theme
#4018 [22:06] * Erusun_ [Erusun_@notlogged] has joined #minecrafthelp
#4019 [22:06] <mattym> ??> kkatcutiepie mods
#4020 [22:06] <Absol> kkatcutiepie: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4021 [22:06] <Absol> kkatcutiepie: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#4022 [22:06] <mattym> kkatcutiepie, I think this is like the 3rd time we have told you we dont help with mods or modded installs of Minecraft
#4023 [22:06] <CubeTheThird> UnknownMinecrafter, ok. Uninstall bandicam, reboot your computer, and try it again
#4024 [22:06] <UnknownMinecrafter> Alright.
#4025 [22:06] <UnknownMinecrafter> I will be back to let you know
#4026 [22:06] * Erusun [Erusun@notlogged] has quit. (Ping timeout: 198 seconds)
#4027 [22:06] <kkatcutiepie> oh sorry didnt know that
#4028 [22:07] * kkatcutiepie [kkatcutiepie@notlogged] has quit. (Quit: Web client closed)
#4029 [22:09] * darthvader925 [darthvader925@notlogged] has quit. (Ping timeout: 204 seconds)
#4030 [22:10] <UnknownMinecrafter> Cube I am currently restarting
#4031 [22:10] <UnknownMinecrafter> I will be back in a bit
#4032 [22:10] * WoofCrewMC [WoofCrewMC@notlogged] has joined #minecrafthelp
#4033 [22:10] * UnknownMinecrafter [UnknownMinecrafter@notlogged] has quit. (Quit: Web client closed)
#4034 [22:10] <WoofCrewMC> its still not working
#4035 [22:11] <WoofCrewMC> hello
#4036 [22:12] <WoofCrewMC> heelo
#4037 [22:12] <carlos_> you there
#4038 [22:13] <CubeTheThird> WoofCrewMC, can you make a new trend micro report?
#4039 [22:13] * WoofCrewMC [WoofCrewMC@notlogged] has quit. (Client Quit)
#4040 [22:14] * KIngZanturno [KIngZanturno@notlogged] has joined #minecrafthelp
#4041 [22:14] <KIngZanturno> hey i bought minecrft but now it says i cn only play demo
#4042 [22:15] * UnknownMinecrafter [UnknownMinecrafter@notlogged] has joined #minecrafthelp
#4043 [22:15] <UnknownMinecrafter> Alright
#4044 [22:15] <UnknownMinecrafter> Cube
#4045 [22:15] <UnknownMinecrafter> I uninstalled any programs
#4046 [22:15] <UnknownMinecrafter> That might have caused the problem
#4047 [22:15] <UnknownMinecrafter> and I restarted my computer
#4048 [22:15] <UnknownMinecrafter> I am testing Minecraft now
#4049 [22:16] * pikito [pikito@notlogged] has joined #minecrafthelp
#4050 [22:16] <KIngZanturno> someone that can help me because i bought mine craft and now it says i can only play demo when i already bout it\
#4051 [22:16] <pikito> http://paste.ubuntu.com/12053149/
#4052 [22:17] <pikito> oq é isso?
#4053 [22:17] * pikito [pikito@notlogged] has quit. (Client Quit)
#4054 [22:17] <UnknownMinecrafter> Cube the test was unsuccessful.
#4055 [22:17] <UnknownMinecrafter> The newest log is here: http://paste.ubuntu.com/12053162/
#4056 [22:18] * KIngZanturno [KIngZanturno@notlogged] has quit. (Client Quit)
#4057 [22:18] <mattym> UnknownMinecrafter, Can you go into your games Options then Video Options, tell me what the "Use VBO's" setting is set to
#4058 [22:18] <UnknownMinecrafter> Where would I access that?
#4059 [22:18] <UnknownMinecrafter> is it in Minecraft itself?
#4060 [22:18] <mattym> UnknownMinecrafter, Start minecraft, there will be Options on the title screen
#4061 [22:19] <UnknownMinecrafter> it is on
#4062 [22:19] <mattym> UnknownMinecrafter, Turn it off, then start a game and see if it works without crashing
#4063 [22:19] <UnknownMinecrafter> alright
#4064 [22:20] <UnknownMinecrafter> ZOMG YES
#4065 [22:20] <UnknownMinecrafter> THANK YOU
#4066 [22:20] <UnknownMinecrafter> I HAVEN'T BEEN ABLE TO PLAY MC FOR 3 MONTHS DUE TO THIS
#4067 [22:20] <UnknownMinecrafter> ^-^
#4068 [22:20] <mattym> UnknownMinecrafter, Keep that setting off
#4069 [22:20] <UnknownMinecrafter> Thank you so much!!!
#4070 [22:20] <UnknownMinecrafter> :D
#4071 [22:21] * UnknownMinecrafter [UnknownMinecrafter@notlogged] has quit. (Quit: Web client closed)
#4072 [22:21] * guipllay_10 [guipllay_10@notlogged] has joined #minecrafthelp
#4073 [22:22] * xXMrD3sXx [xXMrD3sXx@notlogged] has joined #minecrafthelp
#4074 [22:22] * maykell [maykell@notlogged] has joined #minecrafthelp
#4075 [22:23] <maykell> http://paste.ubuntu.com/12053181/ No me abre el mine xd xd
#4076 [22:24] * WoofCrewMC [WoofCrewMC@notlogged] has joined #minecrafthelp
#4077 [22:25] <carlos_> help mattym
#4078 [22:25] <WoofCrewMC> i cant dooooooooooooooo something
#4079 [22:25] <WoofCrewMC> i tried soo much
#4080 [22:26] <WoofCrewMC> is mattym there
#4081 [22:26] <CubeTheThird> WoofCrewMC, can you make a new trend micro report?
#4082 [22:27] <WoofCrewMC> ?
#4083 [22:27] <WoofCrewMC> what
#4084 [22:27] <CubeTheThird> ??> WoofCrewMC tools/hjt
#4085 [22:27] <Absol> WoofCrewMC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#4086 [22:27] <Absol> WoofCrewMC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4087 [22:27] <carlos_> <mattym> help
#4088 [22:27] * jjs999jjs_znc [jjs999jjs_znc@notlogged] has quit. (Quit: Leaving)
#4089 [22:27] <WoofCrewMC> i did that already and it didnt work
#4090 [22:27] <WoofCrewMC> but ok
#4091 [22:28] <WoofCrewMC> http://paste.ubuntu.com/12053202/
#4092 [22:29] * jer [jer@notlogged] has joined #minecrafthelp
#4093 [22:29] <WoofCrewMC> http://paste.ubuntu.com/12053202/
#4094 [22:29] <WoofCrewMC> absol
#4095 [22:29] <CubeTheThird> WoofCrewMC, one moment
#4096 [22:29] * lostboyz [lostboyz@notlogged] has joined #minecrafthelp
#4097 [22:30] <WoofCrewMC> ok
#4098 [22:31] * lostboyz [lostboyz@notlogged] has quit. (Client Quit)
#4099 [22:31] * carlos_ [carlos_@notlogged] has quit. (Quit: Web client closed)
#4100 [22:34] * Truency|AFK is now known as Truency
#4101 [22:34] <WoofCrewMC> hllo
#4102 [22:36] <WoofCrewMC> afk no
#4103 [22:37] * dark [dark@notlogged] has joined #minecrafthelp
#4104 [22:37] * dark [dark@notlogged] has quit. (Client Quit)
#4105 [22:40] * DTF_Punch [DTF_Punch@notlogged] has joined #minecrafthelp
#4106 [22:40] <WoofCrewMC> http://paste.ubuntu.com/12053202/
#4107 [22:42] <DTF_Punch> My twitch account is hooked up to my mojang but its still telling me to connect them
#4108 [22:42] <mattym> ??> DTF_Punch launcher/relog
#4109 [22:42] <Absol> DTF_Punch: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#4110 [22:42] * Guest58182 [Guest58182@notlogged] has quit. (Quit: Web client closed)
#4111 [22:43] * Dark [Dark@notlogged] has joined #minecrafthelp
#4112 [22:44] <Dark> I cant log on to minecraft right now
#4113 [22:45] <DTF_Punch> ok thank you for your help. it worked
#4114 [22:45] <WoofCrewMC> does any1 know what 408 Request Time-out Your browser didn't send a complete request in time. means
#4115 [22:45] <WoofCrewMC> in minecraft launcher
#4116 [22:45] <mattym> WoofCrewMC, Can you go to speedtest.net run a test then share the results
#4117 [22:45] * piggylover132 [piggylover132@notlogged] has joined #minecrafthelp
#4118 [22:46] * DTF_Punch [DTF_Punch@notlogged] has quit. (Quit: Web client closed)
#4119 [22:47] <piggylover132> well i just got minecraaft aqnd sure and enough i want to poaly it but everytime I try nto play it crashes
#4120 [22:47] <piggylover132> http://paste.ubuntu.com/12053229/
#4121 [22:47] * BadLuckAngel [BadLuckAngel@notlogged] has joined #minecrafthelp
#4122 [22:47] <mattym> piggylover132, Unfortunately your graphics hardware is not supported on Windows 8.1, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#4123 [22:47] <piggylover132> ok ty
#4124 [22:47] * Captain_1estrada [Captain_1estrada@notlogged] has joined #minecrafthelp
#4125 [22:47] * Dark [Dark@notlogged] has quit. (Ping timeout: 204 seconds)
#4126 [22:48] <Captain_1estrada> http://paste.ubuntu.com/12053132/
#4127 [22:48] * piggylover132 [piggylover132@notlogged] has quit. (Client Quit)
#4128 [22:48] <mattym> Captain_1estrada, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#4129 [22:49] * Captain_1estrada [Captain_1estrada@notlogged] has quit. (Client Quit)
#4130 [22:49] <WoofCrewMC> i wish i could play minecraft on my ------>NEW<------- pc but guess not =[
#4131 [22:49] <mattym> WoofCrewMC, Did you do what i said?
#4132 [22:49] <WoofCrewMC> yea
#4133 [22:50] <mattym> WoofCrewMC, Can you go to speedtest.net run a test then share the results
#4134 [22:50] <WoofCrewMC> ok share it
#4135 [22:50] <WoofCrewMC> http://www.speedtest.net/my-result/4572905322
#4136 [22:51] <WoofCrewMC> ty look at it plz
#4137 [22:51] <BadLuckAngel> hey guys. so i try to play on minecraft but it wont let me. when i hit the play button it tells me to update my graphics driver. i dont know what to do exactly because my computer is saying nothing needs to be updated
#4138 [22:51] <mattym> WoofCrewMC, Do you know how to open the Command Prompt (CMD)?
#4139 [22:51] <mattym> BadLuckAngel, Do you have the link to your dxdiag report? If so please post it in the chat.
#4140 [22:51] <WoofCrewMC> yea
#4141 [22:51] <BadLuckAngel> http://paste.ubuntu.com/12053235/
#4142 [22:52] <WoofCrewMC> what now
#4143 [22:52] <mattym> WoofCrewMC, Open up the cmd, and type this command: netsh winsock reset
#4144 [22:52] <mattym> WoofCrewMC, Then press enter
#4145 [22:52] <mattym> BadLuckAngel, one moment
#4146 [22:53] <WoofCrewMC> let me guess reset my laptop
#4147 [22:53] <mattym> WoofCrewMC, It it askes you to restart, do so, then try the game again
#4148 [22:53] <WoofCrewMC> ok
#4149 [22:53] * WoofCrewMC [WoofCrewMC@notlogged] has quit. (Quit: Web client closed)
#4150 [22:53] <mattym> BadLuckAngel, That compute does not meet the minimum requirements for the game.
#4151 [22:54] * Meow-J [Meow-J@notlogged] has joined #minecrafthelp
#4152 [22:54] <BadLuckAngel> so. does that mean that i need a different computer?
#4153 [22:54] * Truency is now known as Truency|Sleep
#4154 [22:54] <mattym> BadLuckAngel, Yes
#4155 [22:55] * zitubia [zitubia@notlogged] has joined #minecrafthelp
#4156 [22:55] <BadLuckAngel> great. thanks for the help though
#4157 [22:57] * WoofCrewMC [WoofCrewMC@notlogged] has joined #minecrafthelp
#4158 [22:57] <WoofCrewMC> anyone
#4159 [22:58] <mattym> WoofCrewMC, Any change?
#4160 [22:58] <WoofCrewMC> nope
#4161 [22:58] <mattym> WoofCrewMC, Can you go to your computers Control Panel, go to the Firewall options, then turn off the firewall. Then test the game again
#4162 [22:58] <WoofCrewMC> ok
#4163 [22:59] * braydenbartels [braydenbartels@notlogged] has joined #minecrafthelp
#4164 [22:59] * mario [mario@notlogged] has joined #minecrafthelp
#4165 [22:59] * mario [mario@notlogged] has quit. (Client Quit)
#4166 [23:00] * Lego_Kid5 [Lego_Kid5@notlogged] has joined #minecrafthelp
#4167 [23:00] <Lego_Kid5> hey
#4168 [23:00] <Lego_Kid5> hello
#4169 [23:00] <braydenbartels> hi
#4170 [23:00] <WoofCrewMC> nopr
#4171 [23:00] <Lego_Kid5> I need help
#4172 [23:00] <Lego_Kid5> my graphics and frames are messed up
#4173 [23:00] <Lego_Kid5> i got my dxdiag
#4174 [23:01] <Lego_Kid5> how do I paste it on that website
#4175 [23:01] <mattym> post the link
#4176 [23:01] <mattym> ??> Lego_Kid5 paste
#4177 [23:01] <Lego_Kid5> whats the website again
#4178 [23:01] <Absol> Lego_Kid5: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4179 [23:01] <Lego_Kid5> i got it from here
#4180 [23:02] <WoofCrewMC> mattym
#4181 [23:02] <mattym> WoofCrewMC, Have you tried re-installing Minecraft
#4182 [23:02] <WoofCrewMC> no
#4183 [23:02] <braydenbartels> i have been trying to login to minecraft but when i click multiplayer it just says scanning for games in your local network and i let it sit there because i thought it might just take a little but it never said anything and it never showed my servers. do you know whats wrong?
#4184 [23:02] <WoofCrewMC> like uninstall it
#4185 [23:02] <Lego_Kid5> guys
#4186 [23:02] <Lego_Kid5> my cousin is having a problem also
#4187 [23:02] <mattym> WoofCrewMC, Uninstall it, then reinstall it
#4188 [23:02] <WoofCrewMC> ok
#4189 [23:03] <Lego_Kid5> he says he logs on minecraft, presses play, but nothing happens
#4190 [23:03] <Lego_Kid5> what is the problem for him
#4191 [23:03] <mattym> Lego_Kid5, His game is probably still downloading stuff
#4192 [23:03] <Lego_Kid5> no
#4193 [23:03] <Lego_Kid5> he had it for 2 years now
#4194 [23:03] <mattym> braydenbartels, You need to manually add servers to the game
#4195 [23:03] <Lego_Kid5> everything is downloaded
#4196 [23:03] <Lego_Kid5> no new mods
#4197 [23:03] <Lego_Kid5> i will ask about that after i do my dxdiag
#4198 [23:03] * jer [jer@notlogged] has quit. (Quit: Web client closed)
#4199 [23:04] <braydenbartels> i did and it never did this before but it just started doing this
#4200 [23:04] <mattym> braydenbartels, You may need to re-add the servers if they are no longer showing up
#4201 [23:05] <Lego_Kid5> kk
#4202 [23:05] <Lego_Kid5> i got the link
#4203 [23:05] <braydenbartels> but it says scanning for games in your local network and when i try to add more severs it says cant connect. but it has never done this before
#4204 [23:05] <Lego_Kid5> http://paste.ubuntu.com/12053279/
#4205 [23:06] <WoofCrewMC> should i just download minecraft (1)
#4206 [23:06] <mattym> Lego_Kid5, One moment
#4207 [23:06] <Lego_Kid5> brayden, im just saying this, It might be your wifi
#4208 [23:06] * bZx_ [bZx_@notlogged] has quit. ()
#4209 [23:06] <mattym> WoofCrewMC, Go to minecraft.net/download and download the .msi installer
#4210 [23:07] <Lego_Kid5> mattym
#4211 [23:07] <Lego_Kid5> i was wondering
#4212 [23:07] * grokeezy [grokeezy@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#4213 [23:07] <Lego_Kid5> what is the difference between .msi and .exe launcher
#4214 [23:07] <mattym> braydenbartels, The scanning for games will only find LAN games, you need to add the servers you want
#4215 [23:07] <braydenbartels> I don't think it's the wifi since this is a new issue and our wifi is working fine for everything else
#4216 [23:07] <mattym> Lego_Kid5, .msi puts the game in your installed programs list, the .exe will just put files and folders where it is, sometimes it wont work if its not placed properly
#4217 [23:08] <Lego_Kid5> so no difference besides location
#4218 [23:08] <Lego_Kid5> which launcher do you recommend
#4219 [23:08] <Lego_Kid5> maybe switching launchers could help
#4220 [23:08] <WoofCrewMC> not working
#4221 [23:09] <mattym> Lego_Kid5, The .msi is the better of the options in most cases
#4222 [23:09] <Lego_Kid5> hm
#4223 [23:09] <Lego_Kid5> maybe i should switch..
#4224 [23:09] <Lego_Kid5> does it effect account data?
#4225 [23:09] <Lego_Kid5> such as worlds and multiplayer
#4226 [23:09] <mattym> Lego_Kid5, What are you using?
#4227 [23:09] <WoofCrewMC> yes
#4228 [23:09] <braydenbartels> i tried re downloading the servers and it never works. it may be my wifi but it never has this problem
#4229 [23:10] <Lego_Kid5> exe i believe
#4230 [23:10] <Lego_Kid5> i never used .msi i think
#4231 [23:10] <mattym> braydenbartels, You cant "redownload" server, you need to add them into the Multiplayer list
#4232 [23:10] <mattym> Lego_Kid5, If the game is working the way you have it set up, then leave it alone
#4233 [23:10] <Lego_Kid5> is there something wrong with my dxdiag
#4234 [23:10] <Lego_Kid5> it isn't
#4235 [23:11] <Lego_Kid5> its glitchy
#4236 [23:11] <braydenbartels> thats what i meant
#4237 [23:11] <Lego_Kid5> grahpic problem i believe
#4238 [23:11] <braydenbartels> and it never works
#4239 [23:11] <Lego_Kid5> thats why i gave you my dxdia
#4240 [23:11] <mattym> Lego_Kid5, To update the graphics on your computer Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#4241 [23:11] <WoofCrewMC> nothings working
#4242 [23:11] <Lego_Kid5> i did that
#4243 [23:11] <mattym> Lego_Kid5, The version of the installer you use wont effect the graphics
#4244 [23:11] <mattym> Lego_Kid5, No you didnt
#4245 [23:11] <WoofCrewMC> for me
#4246 [23:11] <Lego_Kid5> I didn't?
#4247 [23:11] <Lego_Kid5> i thought i did
#4248 [23:12] <mattym> Lego_Kid5, Your dxdiag shows and older version
#4249 [23:12] <Lego_Kid5> i remember this
#4250 [23:12] <Lego_Kid5> so i just download and install
#4251 [23:12] <mattym> Lego_Kid5, Yes, and when the install completes, restart the computer
#4252 [23:12] <WoofCrewMC> mattym
#4253 [23:12] <mattym> Lego_Kid5, If the install gives and error, then let me know
#4254 [23:12] <Lego_Kid5> ok
#4255 [23:12] <Lego_Kid5> im downloading it
#4256 [23:13] <mattym> WoofCrewMC, Im out of other ideas, what is the current error its giving you?
#4257 [23:13] * onpa [onpa@notlogged] has joined #minecrafthelp
#4258 [23:13] <WoofCrewMC> the current error is ... wait
#4259 [23:13] * braydenbartels [braydenbartels@notlogged] has quit. (Quit: Web client closed)
#4260 [23:14] <onpa> f
#4261 [23:14] <onpa> tudo Bem ?
#4262 [23:14] <WoofCrewMC> java.lang.nullpointerexception: group
#4263 [23:15] <WoofCrewMC> i cant go on servers
#4264 [23:15] <onpa> que server vc joga ?
#4265 [23:15] <mattym> WoofCrewMC, Only other things to try are malware and addware scans, let me link you the info
#4266 [23:15] <mattym> ??> WoofCrewMC av/adwcleaner
#4267 [23:15] <Absol> WoofCrewMC: ADWCleaner is an utility to clean a PC which is infested with malware.
#4268 [23:15] <Absol> WoofCrewMC: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#4269 [23:16] <mattym> ??> WoofCrewMC av/malwarebytes
#4270 [23:16] <Absol> WoofCrewMC: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#4271 [23:16] <Absol> WoofCrewMC: Download it here: http://www.malwarebytes.org/
#4272 [23:16] <mattym> WoofCrewMC, Run one of those programs, then the other, have them do a scan and clean the computer
#4273 [23:16] <onpa> açan
#4274 [23:16] <onpa> açan
#4275 [23:17] * onpa [onpa@notlogged] has left #minecrafthelp
#4276 [23:18] * guipllay_10 [guipllay_10@notlogged] has quit. (Ping timeout: 204 seconds)
#4277 [23:21] <WoofCrewMC> matt
#4278 [23:21] <mattym> WoofCrewMC, Yes
#4279 [23:22] * hjhjhj [hjhjhj@notlogged] has joined #minecrafthelp
#4280 [23:22] <WoofCrewMC> dont you have to take away scan things like notion and other stuff
#4281 [23:23] <mattym> WoofCrewMC, What?
#4282 [23:23] <WoofCrewMC> you know java.lang.nullpointerexception: group
#4283 [23:23] <mattym> WoofCrewMC, Are you running the tools Absol linked to you or not?
#4284 [23:24] <WoofCrewMC> i am
#4285 [23:24] <mattym> WoofCrewMC, Then let them run, and have them clean up anything they find
#4286 [23:24] <WoofCrewMC> and 14 detected objects eeak
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#4290 [23:30] <mattym> WoofCrewMC, One of the programs will probably make you close this window to complete
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#4292 [23:31] <biospark292> i need help i got windows 10 and it says pixel format not excelerated. plz help
#4293 [23:31] <mattym> biospark292, Do you have the link to your dxdiag report? If so please post it in the chat.
#4294 [23:31] <biospark292> http://paste.ubuntu.com/12053328/
#4295 [23:31] <mattym> biospark292, One moment
#4296 [23:32] <biospark292> ok
#4297 [23:32] <WoofCrewMC> im going to bed so gn
#4298 [23:33] <WoofCrewMC> i hope this works (crossing fingers)
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#4300 [23:34] <mattym> biospark292, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to your previous Windows, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#4301 [23:34] <biospark292> how do i downgrade?
#4302 [23:34] <mattym> biospark292, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#4303 [23:35] <biospark292> thanks
#4304 [23:35] <mattym> biospark292, But as you are on the Insider Preview version, the instructions may not be the same, but try them
#4305 [23:35] <Extreme> You'll only be able to revert to an older build
#4306 [23:37] <Extreme> biospark292: by the way, keep in mind that the previews are time bombed so they will stop booting after a set time from release
#4307 [23:37] <Extreme> biospark292: That's if you don't update your build.
#4308 [23:39] <biospark292> what if it says i cant downgrade in the settings?
#4309 [23:40] <mattym> biospark292, Then you will need to do a clean reinstall of the last working version of Windows you had, my info says your hardware is supported up to Windows 8
#4310 [23:40] <biospark292> ok
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