#1 [00:00] <mattym> Lego_Kid5, Please stop
#2 [00:00] <Lego_Kid5> sorry
#3 [00:00] <fendtster> I set up the account for him and logged in as him
#4 [00:00] <mattym> fendtster, When you are logged into that account, does it show Minecraft and your/his username in the "My Games" section?
#5 [00:00] <fendtster> yes
#6 [00:01] <mattym> fendtster, Then he should just be able to log into the game with that account, what is this verification you are trying to do?
#7 [00:01] <mattym> fendtster, Is it that you are trying to "remove" the Age lock thing?
#8 [00:03] <fendtster> I got the verification to confirm i am an adult, enter my credit card info for a 10 cent charge to confirm it is me.
#9 [00:03] <mattym> fendtster, Ok i get what you are trying
#10 [00:03] <mattym> fendtster, The card that you are using, is it a pre-paid credit card?
#11 [00:03] <Lego_Kid5> mattym
#12 [00:03] <fendtster> the email was sent to my outlook address i clicked on the link to enter the information and it states this is not the correct email address
#13 [00:03] <Lego_Kid5> could removing the graphic card and getting a new one effect my pc?
#14 [00:04] <fendtster> no not prepaid
#15 [00:04] <mattym> Lego_Kid5, As i said before, make sure that it is done by soneone who know what they are doing
#16 [00:04] <Lego_Kid5> but
#17 [00:04] <Lego_Kid5> could it mess up the pc
#18 [00:05] <Lego_Kid5> eiether way
#19 [00:05] <mattym> fendtster, Make sure that all the info you are entering is the same info for the account, and you may have to call your credit card provider to make sure they are not blocking and International Transaction
#20 [00:05] <mattym> Lego_Kid5, If its done by someone who knows what they are doing, it shouldnt cause any issues
#21 [00:06] <Lego_Kid5> ok
#22 [00:06] <Lego_Kid5> thanks,charles
#23 [00:06] <fendtster> I tried it 3 times and have a checker i can use
#24 [00:07] <mattym> fendtster, Like i said, call the card provider, and make sure they havent blocked the transaction
#25 [00:07] <fendtster> did that also
#26 [00:08] <fendtster> called them last night after making sure the outlook account wasnt blocking the emails
#27 [00:08] <mattym> fendtster, I have no way to see the exact form you are filling out, make sure that if its asking for and email in the credit card info area, that you enter the email you have on file with the credit card provider, If its asking for an email about the Mojang account info
#28 [00:08] <mattym> fendtster, Then make sure the email you use there if the one you get emails from mojang on
#29 [00:08] * Githnan [Githnan@notlogged] has joined #minecrafthelp
#30 [00:09] <Lego_Kid5> I can help
#31 [00:09] <Lego_Kid5> if anyone needs it
#32 [00:09] <Githnan> I do
#33 [00:09] <Lego_Kid5> ok
#34 [00:09] <Lego_Kid5> wat is it
#35 [00:09] <Githnan> I have been trying to get a response to an extra charge that got made to my account
#36 [00:09] <Lego_Kid5> what is this extra charge for.
#37 [00:09] <mattym> Githnan, What kind of charge?
#38 [00:10] <Lego_Kid5> Im guessing maybe you bought a minecraft on PE
#39 [00:10] <Lego_Kid5> Or Xbox
#40 [00:10] <Githnan> I was trying to switch my realms subs to a 6 month non recurring one
#41 [00:10] <Lego_Kid5> Ok..
#42 [00:10] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#43 [00:10] <Githnan> it just set up a second realm for me
#44 [00:10] <Lego_Kid5> And your trying to get a response from Mojang?
#45 [00:10] <fendtster> i can log into the account and ply demo, i checked the account info and its all correct
#46 [00:10] <Githnan> yeah
#47 [00:10] <Lego_Kid5> Ok.
#48 [00:10] <Lego_Kid5> so what is the problem specicly
#49 [00:11] <Lego_Kid5> speficly
#50 [00:11] <Githnan> I sent in through the form I can't find anymore with the receipt numbers about two weeks ago.
#51 [00:11] * questgw [questgw@notlogged] has joined #minecrafthelp
#52 [00:11] <Lego_Kid5> So did you not get charged for the 6th month realm?
#53 [00:11] <Lego_Kid5> or did you get charged with more money
#54 [00:11] <Githnan> oh no I got charged for both
#55 [00:11] <Lego_Kid5> so..
#56 [00:12] <Githnan> and as far as I can tell I have two realms right now
#57 [00:12] <Lego_Kid5> I believe mattym could help you
#58 [00:12] <questgw> hey i have a dxdiag report link can someone tell me how to update my driver because it says there are none
#59 [00:12] <questgw> http://paste.ubuntu.com/12059537/
#60 [00:12] <Lego_Kid5> O
#61 [00:12] <Lego_Kid5> Questgw
#62 [00:12] <questgw> yeah?
#63 [00:12] <mattym> fendtster, If you log in here account.mojang.com/me on with the email and password you use, does it list Minecraft a purchase date, and your ingame username under the "My Games" area?
#64 [00:12] <Lego_Kid5> i can help you
#65 [00:12] <Lego_Kid5> do you want a AMD driver?
#66 [00:12] <Lego_Kid5> or what driver would you want
#67 [00:12] <questgw> what do you mean?
#68 [00:12] <mattym> Lego_Kid5, Please stop
#69 [00:12] <Lego_Kid5> oops
#70 [00:12] <mattym> Lego_Kid5, You dont knwo what you are doing
#71 [00:12] <mattym> questgw, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#72 [00:12] <Lego_Kid5> o
#73 [00:12] <Lego_Kid5> oops
#74 [00:13] <Lego_Kid5> I will try to be more helpful
#75 [00:13] <questgw> so if i do go back to windows 7 will i be able to play still?
#76 [00:13] <Lego_Kid5> Yes
#77 [00:13] <mattym> Githnan, If a second transaction was made in error you will need to contact the Mojang account support.
#78 [00:13] <mattym> questgw, Yes, but on that hardware it may not work past version 1.7.3
#79 [00:13] <mattym> questgw, Yes, but on that hardware it may not work past version 1.7.2*
#80 [00:13] <questgw> ok thanks
#81 [00:14] <mattym> Githnan, But the account support has a backlog, so you may need to just cancel the charge from your credit card company
#82 [00:14] <Githnan> I did and they've not responded and it's been almost 2 weeks. But I understand if this isn't the place for that
#83 [00:14] * questgw [questgw@notlogged] has quit. (Client Quit)
#84 [00:14] <Githnan> well alright then.
#85 [00:14] <mattym> Githnan, Like I said the account support team has a major backlog at the moment
#86 [00:14] <Lego_Kid5> Githnan
#87 [00:14] <fendtster> no,
#88 [00:14] <Lego_Kid5> here
#89 [00:14] <Lego_Kid5> mattym
#90 [00:14] <Lego_Kid5> watch this
#91 [00:14] <mattym> fendtster, Then thats not the account that you own Minecraft on
#92 [00:15] <Lego_Kid5> Githnan
#93 [00:15] <Lego_Kid5> I beleive Mojang has a email system for charges
#94 [00:15] <fendtster> import old mincraft account under my user name
#95 [00:15] <Lego_Kid5> which is account billing
#96 [00:15] <Lego_Kid5> I can give you there email if you want
#97 [00:15] <mattym> fendtster, What is the username for you/son supposed to be?
#98 [00:15] <Lego_Kid5> Githnan,do you want there email
#99 [00:16] <Lego_Kid5> They respond in a 1-2 day radius
#100 [00:16] <Githnan> Lego_Kid5 I used their email apparently they have a major backlog
#101 [00:16] <mattym> Lego_Kid5, I told you to stop as you dont know what you are doing
#102 [00:16] <Lego_Kid5> wait..
#103 [00:16] <mattym> hes already used that form, and for his issue what i suggested will work faster
#104 [00:16] <Lego_Kid5> why is Githnan's name red
#105 [00:16] <Lego_Kid5> mattym
#106 [00:16] <Lego_Kid5> can i atleast help ppl that need to copy there dxdiag reports
#107 [00:16] <Lego_Kid5> or with dxdiag
#108 [00:17] <mattym> Githnan, Like i said, call the card provider and have them cancel the charge that you think is the wrong one, then wait for the account support team to resolve the issue
#109 [00:17] <Lego_Kid5> you know, give them links
#110 [00:17] <fendtster> his account is under a-r-danger@outlook.com
#111 [00:17] * techno156 [techno156@notlogged] has joined #minecrafthelp
#112 [00:17] <Githnan> ty mattym
#113 [00:17] <Lego_Kid5> hello
#114 [00:17] <Lego_Kid5> techno156
#115 [00:17] <Lego_Kid5> Do you need any help with DxDiag reports/ graphic problems/ frame problems
#116 [00:17] <techno156> \o
#117 [00:17] <techno156> Nah
#118 [00:18] <techno156> Just here to help out every so often
#119 [00:18] <Lego_Kid5> ok talk to mattym then
#120 [00:18] <Lego_Kid5> same here
#121 [00:18] <Lego_Kid5> I suggest mattym if you need help thouh
#122 [00:18] * hleper [hleper@notlogged] has joined #minecrafthelp
#123 [00:18] <Lego_Kid5> and Cubethethird
#124 [00:18] * ruslan [ruslan@notlogged] has joined #minecrafthelp
#125 [00:18] <hleper> i m
#126 [00:18] <Lego_Kid5> hello Hleper
#127 [00:18] <hleper> here
#128 [00:18] <hleper> to
#129 [00:18] <Lego_Kid5> do you need help with Dxdiag reports/ graphic problems/ frame problems
#130 [00:18] <mattym> fendtster, No, what is the ingame username for him supposed to be?
#131 [00:19] <hleper> https://accountdispenser.com/
#132 [00:19] <ruslan> unable to restore password !!!
#133 [00:19] * CubeTheThird kicked hleper from #minecrafthelp (Reason: leper :hleper)
#134 [00:19] <Lego_Kid5> wait
#135 [00:19] <Lego_Kid5> what is that link
#136 [00:19] <fendtster> danger-chicken09
#137 [00:19] <Lego_Kid5> Cube
#138 [00:19] <Lego_Kid5> what is that link...
#139 [00:19] <CubeTheThird> Lego_Kid5, probably a scam
#140 [00:19] <Lego_Kid5> o
#141 [00:19] <Lego_Kid5> phew
#142 [00:19] <Lego_Kid5> thanks CUbe
#143 [00:19] <Lego_Kid5> i suggest cubethethird and mattym, people
#144 [00:20] <Lego_Kid5> Does anybody need help with dxdiag reports
#145 [00:20] <mattym> fendtster, Thats not a minecraft username, do you own the game on PC?
#146 [00:21] <CubeTheThird> Lego_Kid5, if you wish to assist people, I recommend you observe what others do and wait a bit before giving advice
#147 [00:21] <Lego_Kid5> O
#148 [00:21] <Lego_Kid5> ok
#149 [00:21] <Lego_Kid5> thanks Cube
#150 [00:21] <ruslan> unable to restore password. trying to restore and no emails !!
#151 [00:21] <CubeTheThird> Lego_Kid5, also be mindful of the chatroom rules
#152 [00:21] <fendtster> I am trying to register the pc vertion
#153 [00:21] <CubeTheThird> ??>> Lego_Kid5 rules
#154 [00:22] <Lego_Kid5> ok
#155 [00:22] <mattym> fendtster, Do you own a copy of it? Have you made a PC username yet/ever?
#156 [00:22] <Lego_Kid5> I got all the rules
#157 [00:22] <Lego_Kid5> ruslan
#158 [00:22] <Lego_Kid5> let me get this strait
#159 [00:22] <Lego_Kid5> you can not log on because of your password
#160 [00:22] <ruslan> right
#161 [00:22] <Lego_Kid5> you tried to make a new one?
#162 [00:22] <ruslan> new password ?
#163 [00:23] <Lego_Kid5> yes
#164 [00:23] <fendtster> i have 4 demo user names,
#165 [00:23] <ruslan> I have tried to restore
#166 [00:23] <ruslan> put email, etc
#167 [00:23] <Lego_Kid5> dang
#168 [00:23] <Lego_Kid5> cube
#169 [00:23] <ruslan> no emails for restore pass
#170 [00:23] <CubeTheThird> ruslan, you will have to contact Mojang for this
#171 [00:23] <CubeTheThird> ??> ruslan mojang/email
#172 [00:23] <Absol> ruslan: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#173 [00:23] <mattym> fendtster, That means nothing, have you purchased the game on any of your accounts?
#174 [00:23] <Absol> ruslan: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#175 [00:24] * Lego_Kid5_ [Lego_Kid5_@notlogged] has joined #minecrafthelp
#176 [00:24] <Lego_Kid5_> w
#177 [00:24] <Lego_Kid5_> was I on mute
#178 [00:24] <Lego_Kid5_> yea
#179 [00:24] <Lego_Kid5_> sorry rul
#180 [00:24] <Lego_Kid5_> i can give you mojang's emai;
#181 [00:24] <ruslan> omg 3-4 business days
#182 [00:24] <CubeTheThird> Lego_Kid5_, already done
#183 [00:24] <fendtster> yes, i play the xbox vertion
#184 [00:24] <Lego_Kid5_> 1-2 actually
#185 [00:24] <fendtster> the game band has a copy on it
#186 [00:25] <CubeTheThird> Lego_Kid5_, you might want to take a look at https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#187 [00:25] <fendtster> i got 3 copies from mojang when they came to my office
#188 [00:25] <mattym> fendtster, And that has nothing to do with the PC version, have you actually purchased Minecraft on your account?
#189 [00:25] <Lego_Kid5_> ok..
#190 [00:25] <Lego_Kid5_> 1-2 days
#191 [00:25] <mattym> fendtster, The game band has the game files, not an account
#192 [00:25] <fendtster> the game band has a purchased copy on it
#193 [00:25] <CubeTheThird> Lego_Kid5_, read the whole thing
#194 [00:25] <ruslan> thats shame
#195 [00:25] <Lego_Kid5_> hyea
#196 [00:25] <Lego_Kid5_> 1-2
#197 [00:26] <fendtster> minecraft gameband comes with a pc copy of minecraft
#198 [00:26] <CubeTheThird> ... Lego_Kid5_ ... the NOTICE at the top?
#199 [00:26] <ruslan> ok what will be sender email for response ?
#200 [00:26] <Lego_Kid5_> ..
#201 [00:26] <mattym> fendtster, Did it come with a gift-code to enter on your mojang account?
#202 [00:26] <Lego_Kid5_> ok
#203 [00:26] <Lego_Kid5_> you were saying rulsan
#204 [00:26] * Lego_Kid5 [Lego_Kid5@notlogged] has quit. (Ping timeout: 204 seconds)
#205 [00:26] <Lego_Kid5_> wat
#206 [00:26] <fendtster> no, the code is on the band
#207 [00:27] <fendtster> not on a card
#208 [00:27] * Lego_Kid5 [Lego_Kid5@notlogged] has joined #minecrafthelp
#209 [00:27] <Lego_Kid5> wat
#210 [00:27] <Lego_Kid5> are those
#211 [00:27] <mattym> fendtster, Then you need to sign into your mojang account, and redeem the code there
#212 [00:27] <mattym> fendtster, Once you complete that, you need to log into the game with the mojang account you redeemed the code too
#213 [00:27] * Miky [Miky@notlogged] has joined #minecrafthelp
#214 [00:28] <ruslan> i think i get response while ego. but i could not find it. what is the sender email for response ?
#215 [00:28] <CubeTheThird> ruslan, would be @mojang.com
#216 [00:28] <Lego_Kid5> Milkyt
#217 [00:28] <Lego_Kid5> milky
#218 [00:28] <fendtster> thats what I am trying to do, the screen sais it sent me a code but it never gets to my inbox
#219 [00:28] <Lego_Kid5> do you need any help
#220 [00:28] <Lego_Kid5> such as Frame problems?
#221 [00:28] <mattym> fendtster, Who is your email provider?
#222 [00:28] <CubeTheThird> Lego_Kid5, if people need help they will ask for it
#223 [00:28] <fendtster> microsoft
#224 [00:28] <Lego_Kid5> Ok..
#225 [00:29] <Lego_Kid5> Im HIT
#226 [00:29] <Lego_Kid5> Helper in training
#227 [00:29] <mattym> fendtster, Did you check any spam/junk folders?
#228 [00:29] <fendtster> yes, and removed all virus protection
#229 [00:30] <ruslan> same story. no emails from @mojang.com in all folders. i did request >3 months ago
#230 [00:31] <mattym> ruslan, Did you include all the info the page asked for?
#231 [00:31] * Miky [Miky@notlogged] has quit. (Client Quit)
#232 [00:31] <Lego_Kid5> i sounds like a problem with mojang's email services
#233 [00:32] <Lego_Kid5> or maybe some email operator's are not available for Mojang to reach
#234 [00:32] * iPeer [iPeer@notlogged] has quit. ()
#235 [00:32] * techno156 [techno156@notlogged] has quit. (Read error: Connection reset by peer)
#236 [00:32] <mattym> fendtster, Are you checking in the email that you have associated with the acount you tried to redeem the code to?
#237 [00:32] <fendtster> I got an email this morning from mojang
#238 [00:32] <Lego_Kid5> i meant for rulson
#239 [00:33] <mattym> fendtster, Without giving out personal info, what did the email say to do?
#240 [00:33] <fendtster> yes, I even checked my alternat accounts just in case
#241 [00:33] * techno156 [techno156@notlogged] has joined #minecrafthelp
#242 [00:33] <ruslan> mattym. not sure about info. run PC version -> click "forgot password" -> open page -> click [account.mojang.com/password] ->enter email and press [Request password reset]
#243 [00:34] <ruslan> no emails
#244 [00:34] <mattym> ruslan, Who is your email provider
#245 [00:34] <ruslan> gmail
#246 [00:34] <ruslan> nothing in spam folders, checked
#247 [00:34] <mattym> ruslan, Are you sure your in the correct email for that account
#248 [00:35] <mattym> ruslan, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username.
#249 [00:35] <mattym> ruslan, And that should be the one you get the password reset email sent to
#250 [00:35] <Lego_Kid5> mattym
#251 [00:35] <Lego_Kid5> what is a display driver
#252 [00:35] <ruslan> sure, I have receipt in that email inbox
#253 [00:36] <ruslan> purchase receipt
#254 [00:36] <Lego_Kid5> cube\
#255 [00:36] <Lego_Kid5> what is a display driiver
#256 [00:36] <ruslan> and verification email as well
#257 [00:37] <fendtster> Hi Mark, Thank you for contacting us and for your interest on Gameband! I understand that you are getting an error when you try to set up your Gameband, is that so? If so, could you please give us some details on how is it not working properly? If you are getting
#258 [00:37] <CubeTheThird> Lego_Kid5, if you don't know that, I don't think assisting here is something for you
#259 [00:37] <fendtster> any error messages, a screenshot would be really helpful. Also, could you please send us your band´s serial number? You can find it on a sticker on inside of your band. It is a 14 digit number.
#260 [00:37] <Lego_Kid5> let me look it up
#261 [00:38] <fendtster> I will be waiting for your reply. Best regards!
#262 [00:38] <Lego_Kid5> O
#263 [00:38] <Lego_Kid5> found out
#264 [00:38] <CubeTheThird> fendtster, wait, are you saying you purchased game bands, and expect Minecraft accounts with it?
#265 [00:39] <fendtster> yes
#266 [00:39] <mattym> fendtster, Again like i said earlier, you still need to purchase the game on one of your mojang accounts,
#267 [00:39] <CubeTheThird> fendtster, .. game bands do not come with accounts
#268 [00:40] <fendtster> I have 3 copies i tried to activate if it doesnt
#269 [00:40] <Lego_Kid5> i gttg
#270 [00:40] <Lego_Kid5> good night
#271 [00:40] <Lego_Kid5> cya guys tomorrow
#272 [00:40] * Lego_Kid5 [Lego_Kid5@notlogged] has quit. (Quit: Web client closed)
#273 [00:40] <mattym> lets hope not
#274 [00:43] * Shadrack [Shadrack@notlogged] has joined #minecrafthelp
#275 [00:43] <fendtster> the instrctins i have state it comes with minecraft game
#276 [00:44] <mattym> fendtster, If you have a Mojang/Minecraft Gift Code, Game Card, then input that into one of your mojang accounts, as far as i know there is no other type of copy, other than purchasing it
#277 [00:44] <mattym> fendtster, It comes with the game installed, not a premium account
#278 [00:45] <Shadrack> hello everyone
#279 [00:45] <fendtster> so how do activate the installed copy
#280 [00:45] <CubeTheThird> fendtster, it will have the game installed on it. It doesn't come with accounts to login to the game
#281 [00:45] <mattym> fendtster, Purchase the game
#282 [00:46] <CubeTheThird> fendtster, the game band is a tool handy to transport and backup saved games. It does not include premium accounts to play with
#283 [00:46] <mattym> fendtster, All that the game band has is the games files, for the purpose of making it handy to use, it doesnt have a "copy"/premium account
#284 [00:47] <fendtster> this one does, i didnt get this from a store, i got this from microsoft campus preloaded
#285 [00:48] <mattym> fendtster, If that is true, then they should have given you a redeemable code, not the serial number on the band iself, but a valid code that would work on the mojang account
#286 [00:49] * Truency is now known as Truency|AFK
#287 [00:49] <mattym> fendtster, By preloaded, it probably just means as we said, it just has the game files on the bands internal storage
#288 [00:51] <fendtster> that might have been the sticker i peald off and chucked.
#289 [00:51] <mattym> fendtster, Then find it
#290 [00:51] <Shadrack> well done
#291 [00:52] <Shadrack> ^
#292 [00:52] <fendtster> this was from the mojang group as a plug and play. ill just bring it back to them and get a new one
#293 [00:52] <fendtster> thanks
#294 [00:52] <mattym> fendtster, That still assumes you have an account on which you own the game
#295 [00:53] <mattym> fendtster, Plug and Play, just means that you can plug the band into a computer and use it without that computer already having the game installed
#296 [00:54] * skyxkaoz [skyxkaoz@notlogged] has joined #minecrafthelp
#297 [00:55] <skyxkaoz> mattym:
#298 [00:55] <skyxkaoz> u here?
#299 [00:56] <mattym> skyxkaoz, Yes
#300 [00:56] <skyxkaoz> would i be able to log into my account now?
#301 [00:56] <mattym> skyxkaoz, I have no way of knowing whe you last attempted, has it been at least 3 hours since you last tried a login?
#302 [00:56] * fendtster [fendtster@notlogged] has quit. (Quit: Web client closed)
#303 [00:57] <skyxkaoz> well do u remember how long ago i was on?? cuz it was like right before that?
#304 [00:57] <mattym> skyxkaoz, No idea
#305 [00:58] <skyxkaoz> well would it hurt to try it? cuz if it doesnt work im gonna just go to sleep?
#306 [00:58] <mattym> skyxkaoz, Give it a go
#307 [00:58] <Shadrack> then try.
#308 [00:58] <skyxkaoz> ok ill brb
#309 [00:58] <Shadrack> if it fails, sleep through the 3 hours
#310 [00:58] <skyxkaoz> im gonna
#311 [00:59] * Jademalo [Jademalo@notlogged] has quit. (Quit: Leaving)
#312 [01:00] <skyxkaoz> well it worked on mojang.com
#313 [01:01] <skyxkaoz> so lets see if it works in the launcher
#314 [01:01] <mattym> skyxkaoz, Then try in the launcher with the same info
#315 [01:01] * Matthew_ [Matthew_@notlogged] has joined #minecrafthelp
#316 [01:02] <Matthew_> Hello, ive owned minecraft for well over two years and when i went on and logged in, it said play demo, how can i get the full game back?
#317 [01:02] <skyxkaoz> ok so i logged into the launcher and it says play demo and not just play and it only says welcome player in the bottom right instead of welcome skyxkaoz
#318 [01:02] <mattym> skyxkaoz, Are you sure you logged in with the correct mojang account?
#319 [01:03] <mattym> Matthew_, Same, are you sure you have logged in with the correct mojang account?
#320 [01:03] <skyxkaoz> it has all the info i put into it before?
#321 [01:03] <Matthew_> yes, i have it on auto log in
#322 [01:03] <mattym> skyxkaoz, Log back in here, account.mojang.com/me does it list Minecraft the date you got it and your username under the "My Games" area?
#323 [01:04] <mattym> Matthew_, Log out, then log back in and make sure its the correct account
#324 [01:04] * osman [osman@notlogged] has joined #minecrafthelp
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#326 [01:05] <skyxkaoz> it brought me to a screen that says register it with mojang but i already did that?
#327 [01:05] * osman [osman@notlogged] has quit. (Client Quit)
#328 [01:05] <mattym> skyxkaoz, Didnt list the info i mentioned anywhere?
#329 [01:05] <mattym> skyxkaoz, The purchase date and username?
#330 [01:06] <skyxkaoz> nope just register with mojang
#331 [01:06] <mattym> skyxkaoz, Then thats not the correct mojang account
#332 [01:07] <skyxkaoz> im trying my other email really fast to see if that one works but ik its one of these 2 emails that its under
#333 [01:08] <skyxkaoz> well i sent the email to my other one and i never got an email so does that mean that my account it linked to the other one?
#334 [01:08] <mattym> skyxkaoz, What was your original username?
#335 [01:10] <skyxkaoz> before i changed it?
#336 [01:10] <mattym> skyxkaoz, Yeah
#337 [01:10] <skyxkaoz> kaycxdoodle
#338 [01:10] <skyxkaoz> my sisters old name btw
#339 [01:10] <mattym> skyxkaoz, When you changed it, make sure to log in with the mojang account you did then
#340 [01:10] <skyxkaoz> i think i may have gotten it
#341 [01:11] <skyxkaoz> ya im logged into it on the launcher
#342 [01:11] <skyxkaoz> so maybe now ill be able to play on the server if not then imma have to talk to the server owner somehow right?
#343 [01:11] <mattym> skyxkaoz, Yeah
#344 [01:12] <skyxkaoz> YES!!!! thank u so much for all of ur help mattym
#345 [01:12] <mattym> skyxkaoz, The error you are getting usually means that the server is trying to send information that is "too big"
#346 [01:13] <mattym> skyxkaoz, Usualy means there is some error/bug in the area of the map you are when you join it
#347 [01:13] <skyxkaoz> thats weird cuz all i was trying to do was fly around peoples islands so i wonder what it couldve been
#348 [01:13] <skyxkaoz> if its an error in the map then ik where i was and im staying away from it
#349 [01:13] <mattym> skyxkaoz, The problem is you will have to have the server owner reset your position
#350 [01:14] <skyxkaoz> so like move my island?
#351 [01:14] <mattym> skyxkaoz, More like move your character, so its not near the area with the bug when you try to join it
#352 [01:15] <skyxkaoz> well im on the skyblock server now perfectly fine now, but if it happenes again then i will have him do that, but can he do that if im not online?
#353 [01:16] <mattym> skyxkaoz, Not sure, all depends on how he set it up
#354 [01:16] <skyxkaoz> well if uk kyrsp33dy i doubt u do it was there server bassically but he was the dev on it, so he should know how to
#355 [01:17] <mattym> skyxkaoz, Yeah whoever owns/runs the server should know how to fix the problems on the server side
#356 [01:18] * Shadrack passes mattym some coffee
#356 [01:18] <mattym> I've learned the hard way not to drink caffeine after 9pm
#357 [01:19] <skyxkaoz> yes the owner of this server was the dev on the one before so he should know all the in and outs of the server but anyway thank u so much mattym u really helped me
#358 [01:19] <Shadrack> good thing it's still 8:19 for me
#359 [01:19] <Shadrack> now I'm starting to wake up. :D
#360 [01:19] <skyxkaoz> its 11:19 for me
#361 [01:19] <skyxkaoz> pm
#362 [01:19] * Shadrack sips his coffee
#362 [01:19] <mattym> its alread 2am for me, but i dont want to be up till 7
#363 [01:19] <Shadrack> :D
#364 [01:20] <Shadrack> am for me
#365 [01:20] <Shadrack> just woke up
#366 [01:20] <skyxkaoz> lol go to sleep then mattym
#367 [01:20] <Shadrack> I hope my skin is still installed
#368 [01:20] <skyxkaoz> y wouldnt it be
#369 [01:21] <Shadrack> It's been.. a very long time since I played
#370 [01:21] <skyxkaoz> well then it should still be the same
#371 [01:21] <Shadrack> logging in to check :D
#372 [01:21] <Shadrack> finally got MC working again last night
#373 [01:22] <Shadrack> sweet :D it's still on me
#374 [01:22] <skyxkaoz> anyway good luck to u with ur skin
#375 [01:22] <Shadrack> thanks
#376 [01:23] <skyxkaoz> and thank u again for ur help and patience with me mattym i really appreciate the help
#377 [01:23] <mattym> skyxkaoz, No problem
#378 [01:23] * lamkinwang [lamkinwang@notlogged] has joined #minecrafthelp
#379 [01:23] <skyxkaoz> goodnight guys have a great rest of ur day/night
#380 [01:23] <Shadrack> Night o/
#381 [01:24] * skyxkaoz [skyxkaoz@notlogged] has quit. (Quit: Web client closed)
#382 [01:24] * PRoDiGY_Z3R0 [PRoDiGY_Z3R0@notlogged] has joined #minecrafthelp
#383 [01:24] <Shadrack> I still dont like some of the mc music. :D
#384 [01:25] <Shadrack> some is cool. some.. not so much
#385 [01:25] <PRoDiGY_Z3R0> Is anyone else having a problems logging onto the Mojanj site and the Minecraft site as well as the game itself?
#386 [01:25] * lamkinwang [lamkinwang@notlogged] has joined #minecrafthelp
#387 [01:25] <mattym> I think ive only had sound on for about 1% of my overal play time
#388 [01:25] <mattym> PRoDiGY_Z3R0, What error do they give you?
#389 [01:26] <PRoDiGY_Z3R0> Email or password not recognized, but when i do password reset it sends it to the email, then i try to log on and it gives me the same error
#390 [01:26] <mattym> ??> PRoDiGY_Z3R0 login/throttle
#391 [01:26] <Absol> PRoDiGY_Z3R0: Your login is being throttled, which will prevent you from logging in.
#392 [01:26] <Absol> PRoDiGY_Z3R0: You will have to wait 3 hours without logging in for it to reset.
#393 [01:26] * lamkinwang [lamkinwang@notlogged] has quit. (Client Quit)
#394 [01:26] <PRoDiGY_Z3R0> ugh....ok....thanks Mattym
#395 [01:26] <mattym> PRoDiGY_Z3R0, Make sure you dont log in at all for the 3 hours, also dont change the account info
#396 [01:26] <PRoDiGY_Z3R0> i'll try logging in tomorrow
#397 [01:27] <mattym> PRoDiGY_Z3R0, After the three hours make sure to log in wiht the new password
#398 [01:27] <PRoDiGY_Z3R0> so will the password i created (new one) be the one to use on the client auncher too?
#399 [01:27] <mattym> PRoDiGY_Z3R0, Yes
#400 [01:27] <PRoDiGY_Z3R0> ok..thanks everyone
#401 [01:28] <PRoDiGY_Z3R0> i saw your help Absol xD
#402 [01:28] * Shadrack pats Absol the bot
#402 [01:28] * PRoDiGY_Z3R0 [PRoDiGY_Z3R0@notlogged] has quit. (Client Quit)
#403 [01:29] <Shadrack> I wish they'd add more achievements
#404 [01:29] * mattym grumbles mods under his breath
#404 [01:30] <Shadrack> lol
#405 [01:30] <mattym> I still need to go kill the dragon on my PS4 to get the Platinum Trophy
#406 [01:32] <Shadrack> on twitter I requested an achievement when Notch was still working on it. he just lolled at my request.. it was an achievement for setting the dragon on fire with flint and steel..
#407 [01:32] <Shadrack> I was like "It's for the HARDCORE players!"
#408 [01:32] <mattym> Not sure the dragon is flamable
#409 [01:33] * animecraftbles [animecraftbles@notlogged] has joined #minecrafthelp
#410 [01:33] <Shadrack> well, it would take a pretty hardcore player to find out wouldn't it? :D
#411 [01:33] <mattym> lol
#412 [01:35] <animecraftbles> My minecraft client wont run becasue of "Pixel Format Not Accelerated" or somthin heres my computer specs http://paste.ubuntu.com/12059807/
#413 [01:36] <Shadrack> man I've missed mc.
#414 [01:36] <Shadrack> can't wait until I get redstone. used to be amazing with that stuff
#415 [01:36] <mattym> animecraftbles, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#416 [01:36] <animecraftbles> okie thank you
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#418 [01:43] <Shadrack> hmm.. what kind of wood should I use for a floor? :P
#419 [01:46] * nighter [nighter@notlogged] has joined #minecrafthelp
#420 [01:46] * Thinhcao [Thinhcao@notlogged] has joined #minecrafthelp
#421 [01:46] <Thinhcao> crash report please
#422 [01:47] <mattym> Thinhcao, What?
#423 [01:48] <Thinhcao> "pixel format not accelerated" i need to fix it
#424 [01:48] <mattym> Thinhcao, Do you have the link to your dxdiag report? If so please post it in the chat.
#425 [01:50] <Thinhcao> http://paste.ubuntu.com/12059904/
#426 [01:51] * marag [marag@notlogged] has joined #minecrafthelp
#427 [01:51] <marag> how can i play minecraft multiplayer in PS4 ?
#428 [01:51] <Thinhcao> can you fix it
#429 [01:52] <marag> where do I ad a PSN name ?
#430 [01:52] <mattym> Thinhcao, Unfortunately your graphics hardware is not supported on Windows 8.1, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#431 [01:52] <mattym> marag, YOu need to join the game of someone one your friends list
#432 [01:53] <mattym> marag, Or invite a player on your friends list to join you
#433 [01:53] <marag> how can I join and how can I ad friend ?
#434 [01:53] <Thinhcao> ok thanks
#435 [01:53] <mattym> marag, You need to find people to play with, add them to your PSN friends list
#436 [01:54] <marag> and then I start MC and I see their multiplayer servers ?
#437 [01:54] * Thinhcao [Thinhcao@notlogged] has quit. (Quit: Web client closed)
#438 [01:55] <mattym> marag, They usually need to send you a game invite before you can see it
#439 [01:55] <marag> OK I wll try it, thank you very much !
#440 [01:56] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#441 [02:03] <Shadrack> my mojang account says I've only had MC since yesterday
#442 [02:03] <Shadrack> O.o
#443 [02:03] <Shadrack> Game: Minecraft 11 August, 2015
#444 [02:06] * Kristina [Kristina@notlogged] has joined #minecrafthelp
#445 [02:06] <Kristina> Русский
#446 [02:07] <Kristina> Кристина
#447 [02:07] <mattym> ??> Kristina lang/ru
#448 [02:07] <mattym> Kristina, Sorry english only.
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#452 [02:15] <Shadrack> ah yes. the infinite power bug hasn't been fixed yet
#453 [02:15] <mattym> Shadrack, ?
#454 [02:15] <blupilot> Hi, I recently installed windows 10 (as a clean install) and im getting a 'Pixel Format Not Accelerated' error, and i was told to go here and ask for help for this issue
#455 [02:16] <Shadrack> in certain configs, redstone seems to create an infinite power loop
#456 [02:16] <Shadrack> i.e, turn the switch off and it stays powered
#457 [02:16] <mattym> blupilot, Do you have the link to your dxdiag report? If so please post it in the chat.
#458 [02:16] <blupilot> yes, here it is: ------------------ System Information ------------------ Time of this report: 8/12/2015, 03:12:19 Machine name: DESKTOP-GV1CHHJ Operating System: Windows 10 Enterprise 64-bit (10.0, Build 10240) (10240.th1.150729-1800) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 1545
#459 [02:16] <blupilot> OOPS
#460 [02:16] <blupilot> sorry
#461 [02:16] <blupilot> the link didnt copy
#462 [02:16] <blupilot> http://paste.ubuntu.com/12060042/
#463 [02:16] <blupilot> there it is
#464 [02:17] <mattym> blupilot, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#465 [02:18] <blupilot> well when i used win7 i had the same issue, and i forgot how i fixed it
#466 [02:19] <blupilot> and i dont have the resources to install win7 or install new graphics hardware
#467 [02:19] <mattym> blupilot, You probably needed to install the drivers on Windows 7, but that hardware you have has no drivers on 10
#468 [02:20] <blupilot> oh i see, ok
#469 [02:22] <Shadrack> This is why I dont upgrade my OS as soon as a new one comes out
#470 [02:23] <Shadrack> I give it 6 months to a year+ to settle in
#471 [02:24] <TrueWolves> Same.
#472 [02:24] * mario [mario@notlogged] has joined #minecrafthelp
#473 [02:24] <Shadrack> grr everytime I take an SS in MC it has the pause menu. now I have to do it the other way
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#476 [02:26] * JODJU [JODJU@notlogged] has joined #minecrafthelp
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#479 [02:28] <Shadrack> mattym example: http://i.imgur.com/p882FQO.png
#480 [02:29] <Shadrack> as you can see i the bottom right, the power source is off, AND I cut the cable
#481 [02:29] <Shadrack> yet infinite power :D
#482 [02:30] <Shadrack> the correct config to fix that is to move that redstone repeater (closest to the hole), to the right by 1 block. then it solves it
#483 [02:30] <Shadrack> halving the amount of redstone also helps. as per the right half
#484 [02:30] <Shadrack> left half*
#485 [02:31] <mattym> Yeah, i figures thats what you meant
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#496 [02:46] <Guest9192> i have windows 10 and my driver wont let me play minecraft so im gonna install a new one but i dont know which one to get the current one i have is mobile intel(R) 4 series express chipset family (microsoft corporation - WDDM 1.1)
#497 [02:47] <mattym> Guest9192, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#498 [02:47] <Guest9192> oh ok
#499 [02:47] <Guest9192> thanx for the help
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#502 [02:52] * BWBellairs [BWBellairs@notlogged] has joined #minecrafthelp
#503 [02:53] <BWBellairs> Is it true if you buy minecraft and download it, two people can access that game?
#504 [02:54] <mattym> BWBellairs, No
#505 [02:54] <BWBellairs> Thanks
#506 [02:54] <mattym> BWBellairs, Only one person can be signed in on an account at once
#507 [02:55] <BWBellairs> How much does a minecraft pre-paid card cost?
#508 [02:56] <BWBellairs> I'm looking to buy iy
#509 [02:56] <BWBellairs> *it
#510 [02:56] <mattym> BWBellairs, Supposed to cost the same as if you purchased minecraft online from Mojang
#511 [02:56] <BWBellairs> Ok
#512 [02:57] <BWBellairs> Thanks for the help.
#513 [02:58] <BWBellairs> If there was a help rating system I would rate your help ("Very good") so thanks and bye.
#514 [02:58] <BWBellairs> If there was a help rating system I would rate your help ("Very good") so thanks and bye.
#515 [02:58] * BWBellairs [BWBellairs@notlogged] has left #minecrafthelp
#516 [02:58] <mattym> Wow, ever try to look at a texture pack that was soo old, that when their most recent update said it had 1.8 support, it actually meant 1.8 Beta... :(
#517 [02:59] <Andrio> (o_o)
#518 [02:59] * WoofCrewMC [WoofCrewMC@notlogged] has quit. (Quit: Web client closed)
#519 [03:00] * NeculaiMihai [NeculaiMihai@notlogged] has joined #minecrafthelp
#520 [03:00] <NeculaiMihai> i have a crash
#521 [03:00] <NeculaiMihai> Quite honestly, I wouldn't worry myself about that. Time: 8/12/15 10:58 AM Description: There was a severe problem during mod loading that has caused the game to fail cpw.mods.fml.common.LoaderException: java.lang.OutOfMemoryError at cpw.mods.fml.common.LoadController.transition(LoadController.java:163) at cpw.mods.fml.common.Loader.initializeMods(Loader.java:744) at cpw.mods.fml.client.FMLClientHandler.finishMinecraftLoading(FMLClientHandler
#522 [03:00] <mattym> ??> NeculaiMihai mods
#523 [03:00] <Absol> NeculaiMihai: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#524 [03:00] <Absol> NeculaiMihai: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#525 [03:00] <NeculaiMihai> yes
#526 [03:00] <NeculaiMihai> modpack clou 9
#527 [03:00] <NeculaiMihai> cloud
#528 [03:00] <mattym> NeculaiMihai, Read what Absol said
#529 [03:01] <NeculaiMihai> i searched but it doesn't tell me
#530 [03:01] <NeculaiMihai> what should i do
#531 [03:01] <mattym> NeculaiMihai, Find support elsewhere
#532 [03:01] <NeculaiMihai> fine
#533 [03:01] * NeculaiMihai [NeculaiMihai@notlogged] has quit. (Client Quit)
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#536 [03:07] <Shadrack> now I need to see if I can make the XNOR gate even smaller..
#537 [03:08] * RobindenOuden [RobindenOuden@notlogged] has joined #minecrafthelp
#538 [03:08] <RobindenOuden> Hi, i got a prolem, my minecraft person is keep looking around, even without touching my mouse....how can i solve this?
#539 [03:10] <RobindenOuden> anyone who can help me?
#540 [03:11] <Shadrack> my first thought, do you have a controller plugged in?
#541 [03:11] <RobindenOuden> no i haven't
#542 [03:11] * OldManJake [OldManJake@notlogged] has joined #minecrafthelp
#543 [03:11] <RobindenOuden> i bought a new laptop, downloaded minecraft and my person is keep looking around all the time
#544 [03:12] * Aud [Aud@notlogged] has joined #minecrafthelp
#545 [03:12] <OldManJake> is this site true or false or illigel https://youtu.be/x6dtYt885Wk
#546 [03:12] <OldManJake> please watch it all
#547 [03:13] <Aud> Can anyone help me disable survival but let my kid play creative? He's having terrible dreams and afraid to go to sleep
#548 [03:14] * Shadrack ain't clicking that link
#548 [03:14] <Andrio> OldManJake, definitely illegal.
#549 [03:14] <Andrio> Aud, if you have cheats on, enter /gamemode 1 in the chat
#550 [03:15] <OldManJake> do i have to buy it
#551 [03:15] <Shadrack> Hey Aud, sure. press escape in game, options, difficulty, change to peaceful
#552 [03:15] * ShuttleTydirium [ShuttleTydirium@notlogged] has joined #minecrafthelp
#553 [03:15] <Andrio> ↑ that, too
#554 [03:15] <Andrio> OldManJake, um, yes.
#555 [03:15] <Shadrack> that takes the mobs away
#556 [03:15] <RobindenOuden> does someone know what to do? my person is keep looking around :(
#557 [03:15] <Shadrack> that gives you survival without the monsters. for creative only mode, /gamemode 1 is the way to go
#558 [03:16] <Shadrack> RobindenOuden Not sure :/
#559 [03:16] <OldManJake> Andrio, can you give me a link for minecraft please
#560 [03:16] <Andrio> OldManJake: https://minecraft.net/
#561 [03:16] <Shadrack> www.minecraft.net
#562 [03:16] <Shadrack> damn beat me to it by 1 second :/
#563 [03:16] <Andrio> mm
#564 [03:16] <Shadrack> :D
#565 [03:17] <OldManJake> THANKS Andrio and Shasrack
#566 [03:17] * Aud [Aud@notlogged] has quit. (Ping timeout: 204 seconds)
#567 [03:17] * BlackStar [BlackStar@notlogged] has quit. (Ping timeout: 204 seconds)
#568 [03:17] <OldManJake> shadrak woops
#569 [03:17] <OldManJake> shadrak woops
#570 [03:17] * ShuttleTydirium [ShuttleTydirium@notlogged] has left #minecrafthelp
#571 [03:17] <Andrio> No problem.
#572 [03:17] * ShuttleTydirium [ShuttleTydirium@notlogged] has joined #minecrafthelp
#573 [03:17] <OldManJake> Andrio how much does it cost
#574 [03:17] <Shadrack> my XNOR gate is still too big :/ and it's only 3x3 blocks big. X)
#575 [03:18] <Andrio> o_o
#576 [03:18] <Andrio> OldManJake, €20
#577 [03:18] <Andrio> hm
#578 [03:18] <Shadrack> 26.95 USD
#579 [03:18] <OldManJake> is 1.9 for free
#580 [03:18] <Andrio> Only if you already own Minecraft.
#581 [03:19] <OldManJake> ohh ok thanks
#582 [03:19] <Andrio> Shadrack, that's pretty small in my book
#583 [03:19] <OldManJake> Andrio, i have 1 more question issiue
#584 [03:20] <Andrio> Mm?
#585 [03:20] <Shadrack> I know.. it seems to be the smallest I can get it..
#586 [03:20] <Shadrack> anything smaller and it doesn't work
#587 [03:20] <OldManJake> where is Galaxy_1Alex
#588 [03:20] <Shadrack> but I need it to take up 5-6 blocks max..
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#590 [03:21] <Andrio> Probably not here
#591 [03:21] <OldManJake> oh
#592 [03:21] <Andrio> He hasn't been seen for 13 hours
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#594 [03:21] <OldManJake> Andrio got a question
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#600 [03:25] <OldManJake> When i use to got minecraft and you see the when it says mutiplayer singelplayer down the right corner it says copyright mojang AB, do not disterbute what does it mean?? is it a copy right
#601 [03:26] <Shadrack> well. I got it to 8 blocks. but it still uses a 9th when switching..
#602 [03:26] <Andrio> I don't think I'm the right person to explain what a copyright is...
#603 [03:26] <Shadrack> to sum that up
#604 [03:27] <Shadrack> it means dont pass it around to your friends
#605 [03:27] <Shadrack> I'm not gonna explain the whole copyright thing
#606 [03:27] <Shadrack> :D
#607 [03:27] <OldManJake> why
#608 [03:27] <Shadrack> why to which part?
#609 [03:27] <OldManJake> why cant you pass it around to your friends
#610 [03:28] <Shadrack> Because it's yours. not theirs. If they want it, they must buy it
#611 [03:28] <Shadrack> when you buy a game, you enter into an agreement with the developer, that you will use the game as they intended without breaking its rules/regulations
#612 [03:28] <Shadrack> one of such, is copyright
#613 [03:29] <OldManJake> yeah
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#618 [03:35] <OldManJake> can anyone give me €20
#619 [03:36] <OldManJake> guys minecraft actually cost like €25.00
#620 [03:37] <Shadrack> [10:18:19] <Shadrack> 26.95 USD
#621 [03:37] <Andrio> Well, it was €20.
#622 [03:38] <OldManJake> im in aus thats why it cost €25
#623 [03:39] <OldManJake> i think
#624 [03:39] <Andrio> Mm
#625 [03:39] <Andrio> So, about $37
#626 [03:40] <OldManJake> maybe
#627 [03:40] <OldManJake> so is there plugins that i can use i want to use worldedit Pweasee!!
#628 [03:41] <Andrio> There were
#629 [03:41] <Andrio> Hopefully when the Sponge API is released, they'll be more available.
#630 [03:42] <OldManJake> do you know zexyzek he uses them
#631 [03:42] <OldManJake> to troll
#632 [03:42] <Andrio> no.
#633 [03:43] <OldManJake> don't worry heres a link https://www.youtube.com/user/ZexyZek
#634 [03:44] <OldManJake> And I'm using mac it won't let me download them and open them it say's not soppurted in mac osx
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#636 [03:45] <OldManJake> download a mod
#637 [03:45] <OldManJake> it won't let me download a mod
#638 [03:45] <OldManJake> bye
#639 [03:45] <OldManJake> bye
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#648 [03:53] <OldManJake> when i use to have minecraft and stopped for a while and then next day i saw i was in demo and i decide that i need help
#649 [03:54] <Aethoria> So, Minecraft keeps saying that I migrated my account, but I certainly did not. All emails I know of that could POSSIBLY be connected to my account aren't working. I don't understand, I never wanted to migrate.
#650 [03:55] <OldManJake> i want to delete my old minecraft account is it possible
#651 [03:56] <OldManJake> do i have to get another account
#652 [03:56] <ugnis> I recently installed minecraft, and I want to try demo, but I can't becouse it crashes it said you need to update graphic drivers, but mines are up to date. I have windows 8
#653 [03:57] <OldManJake> no ones helping me
#654 [03:57] <OldManJake> ok
#655 [03:57] <Andrio> OldManJake, are you sure you got the email address right?
#656 [03:57] <OldManJake> THEN
#657 [03:57] <OldManJake> yes
#658 [03:58] <Andrio> ??> ugnis win/DXDiag
#659 [03:58] <Absol> ugnis: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#660 [03:58] <Andrio> Aethoria, can you log in with the email address and password?
#661 [03:58] <Andrio> ..never mind
#662 [03:58] <Andrio> ??> Aethoria account/send-email
#663 [03:58] <Absol> Aethoria: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#665 [04:00] <OldManJake> Andrio, the red one, can i get minecraft again
#666 [04:01] <Poulakis_2000> cant login
#667 [04:01] <OldManJake> cause i see minecraft.net it say's please login
#668 [04:02] <Poulakis_2000> any help me>|?
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#671 [04:02] <Andrio> OldManJake, you can, but usually that's caused by entering the wrong email address.
#672 [04:03] <_Sean> My Minecraft has been working perfectly up until this morning when I woke up and loaded up the launcher to see that I could only play offline. I've tried re-installing and checking the firewall for problems there but none seems to fix. Whenever I login it says SocketTimeoutException : connection timed out. Any ideas?
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#676 [04:05] <Habelias> hi guys
#677 [04:06] <Habelias> at me the key to minecraft windows 10 edition doesn't approach
#678 [04:07] <OldManJake> ohh so i do the right emal address and Anderio, the red one, at vertify email tey show you this 3 number where do you suppost to know where it is and where did they send you is it in your email
#679 [04:08] <Habelias> to tell me my email address?
#680 [04:10] <OldManJake> Andrio, the red one, when i got minecraft before i couldn't get java version help please
#681 [04:10] <Andrio> ?
#682 [04:11] <OldManJake> i coudn't get minecraft java i could only get the exe version help
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#684 [04:12] <Andrio> OldManJake, that is the Java version.
#685 [04:12] <OldManJake> minecraft exe?
#686 [04:14] * _Sean [_Sean@notlogged] has quit. (Ping timeout: 204 seconds)
#687 [04:14] <OldManJake> i don't want exe Andrio, red one, i want java
#688 [04:15] <Shadrack> I managed to squeeze it in Andrio :D
#689 [04:15] <Shadrack> http://imgur.com/AxC41zF
#690 [04:15] <Shadrack> it now uses the same logic as a room with 2 light switches and one light irl.
#691 [04:15] <Andrio> OldManJake, are you looking for this? https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#692 [04:15] <Shadrack> on large/small scale.
#693 [04:15] <Shadrack> large building, small xnor
#694 [04:16] <Andrio> Shadrack, nice
#695 [04:16] <Andrio> My house has one of those rooms
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#697 [04:16] * Andrio will return later...
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#698 [04:16] <Shadrack> I've been trying to mimic it in MC but the logic doesn't play along
#699 [04:16] <Shadrack> unless you use a xnor gate. which is usually large :D
#700 [04:16] <Shadrack> Have fun
#701 [04:16] <Andrio> :-)
#702 [04:16] <Shadrack> we'll miss you :P
#703 [04:17] <OldManJake> no andrio i want minecraft JAVA
#704 [04:17] <Shadrack> both old and new minecraft uses Java.. new just has it bundled into it
#705 [04:17] <Andrio> OldManJake, are you looking for this? https://java.com/download
#706 [04:17] <Shadrack> old one uses your computers java
#707 [04:17] <Andrio> ↑
#708 [04:18] <OldManJake> this is illegal you said right
#709 [04:18] <Shadrack> what is?
#710 [04:19] <OldManJake> the link he gave me
#711 [04:19] <Shadrack> the link he gave you is for java..
#712 [04:19] <Shadrack> it's legal
#713 [04:19] <OldManJake> yes but is it illegal\
#714 [04:19] <Shadrack> [11:19:19] <Shadrack> it's legal
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#716 [04:20] <Shadrack> it's a link to Java, not a virus or national security leak
#717 [04:21] <OldManJake> Andrio, red one, is minecraft exe is the same as java
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#720 [04:23] <OldManJake> is this site while clean my mac and make my seciruty good http://mackeeperapp.mackeeper.com/landings/87.1/?affid=mzb_348.7561576.1439371380.2.mzb&utm_source=mackeeper_sp181ppc_3511scra_21jul&utm_medium=&utm_campaign=mackeeper_sp181ppc_3511scra_21jul&utm_term=&utm_content=&gclid=Cj0KEQjw3auuBRDj1LnQyLjy-4sBEiQAKPU_vWaojKz4W9PwOwfxgp8ZStPSvzhWHzYSWHfxX_OQdwoaAhch8P8HAQ&userDefiner=mzb_2308&trt=29_35113456&tid_ext=000000
#721 [04:24] <Aethoria> Unfortunately, I don't know the transaction ID at all ._.
#722 [04:24] <OldManJake> http://mackeeperapp.mackeeper.com/landings/87.1/?affid=mzb_348.7561576.1439371380.2.mzb&utm_source=mackeeper_sp181ppc_3511scra_21jul&utm_medium=&utm_campaign=mackeeper_sp181ppc_3511scra_21jul&utm_term=&utm_content=&gclid=Cj0KEQjw3auuBRDj1LnQyLjy-4sBEiQAKPU_vWaojKz4W9PwOwfxgp8ZStPSvzhWHzYSWHfxX_OQdwoaAhch8P8HAQ&userDefiner=mzb_2308&trt=29_35113456&tid_ext=0000000285&direct=&text=antivirus
#723 [04:24] <OldManJake> http://mackeeperapp.mackeeper.com/landings/87.1/?affid=mzb_348.7561576.1439371380.2.mzb&utm_source=mackeeper_sp181ppc_3511scra_21jul&utm_medium=&utm_campaign=mackeeper_sp181ppc_3511scra_21jul&utm_term=&utm_content=&gclid=Cj0KEQjw3auuBRDj1LnQyLjy-4sBEiQAKPU_vWaojKz4W9PwOwfxgp8ZStPSvzhWHzYSWHfxX_OQdwoaAhch8P8HAQ&userDefiner=mzb_2308&trt=29_35113456&tid_ext=0000000285&direct=&text=antivirus
#724 [04:24] <Shadrack> we're a minecraft support group, not a mac support group
#725 [04:24] <OldManJake> http://mackeeperapp.mackeeper.com/landings/87.1/?affid=mzb_348.7561576.1439371380.2.mzb&utm_source=mackeeper_sp181ppc_3511scra_21jul&utm_medium=&utm_campaign=mackeeper_sp181ppc_3511scra_21jul&utm_term=&utm_content=&gclid=Cj0KEQjw3auuBRDj1LnQyLjy-4sBEiQAKPU_vWaojKz4W9PwOwfxgp8ZStPSvzhWHzYSWHfxX_OQdwoaAhch8P8HAQ&userDefiner=mzb_2308&trt=29_35113456&tid_ext=0000000285&direct=&text=antivirus
#726 [04:24] <Shadrack> OldManJake stop
#727 [04:24] <OldManJake> sorry
#728 [04:25] <Aethoria> I'd appreciate 100% less of the spam
#729 [04:25] <Shadrack> ^
#730 [04:25] <Shadrack> [11:24:37] <Shadrack> we're a minecraft support group, not a mac support group
#731 [04:25] <OldManJake> sorry guys
#732 [04:25] <Aethoria> It's way too late for this.
#733 [04:25] <Aethoria> Er.
#734 [04:25] <Aethoria> Early.
#735 [04:25] <Shadrack> Aethoria
#736 [04:25] <Aethoria> Yes, Shadrack?
#737 [04:25] <Shadrack> so you dont have the email?
#738 [04:26] <Aethoria> All of the emails I attempted logging in with didn't work.
#739 [04:26] <OldManJake> when i get minecraft will my seciruty leak Shadrack, the red one.
#740 [04:26] <Aethoria> As I said, I think, I didn't migrate.
#741 [04:26] <Shadrack> did you follow this: Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#742 [04:26] <Shadrack> ?
#743 [04:26] <OldManJake> what im not migrate
#744 [04:27] <Shadrack> OldManJake what are you on about with "the red one"?
#745 [04:27] <Shadrack> well, there's always security leaks with java :D but no, it should still be fine.
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#747 [04:27] <OldManJake> to my screen i see red Shasrack in my screen
#748 [04:28] <Aethoria> When your name is mentioned, the message is red.
#749 [04:28] <OldManJake> shadrack
#750 [04:28] <OldManJake> yeah
#751 [04:28] <OldManJake> ok byee
#752 [04:28] <OldManJake> ok byee
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#754 [04:28] <Shadrack> ah
#755 [04:28] <Danny> after i installer minecraft i cant open the game coz it says that my video driver isnt up to date but it is :l can anyone help me ?
#756 [04:28] <Shadrack> well.. there's only one shadrack :/ so.. :D
#757 [04:28] <Shadrack> also depends on your irc client
#758 [04:29] <Shadrack> mine shows black instead
#759 [04:29] <Shadrack> Danny what version are you using? Windows 10?
#760 [04:29] <Danny> nope just win 8
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#763 [04:31] <Shadrack> most common issue I've seen for that entails windows 8+ not supporting your gpu card
#764 [04:31] <Shadrack> most common issue I've seen for that entails windows 8+ not supporting your gpu card
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#766 [04:31] <Aethoria> They said that it'll take like two weeks to get back to me.
#767 [04:31] <Shadrack> Unfortunately your graphics hardware is not supported on Windows 8+ you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#768 [04:31] <Shadrack> yeah.. Dont know why Minecraft/Mojang support has dropped so much..
#769 [04:31] <Danny> lol but my brother has a pc with windows 8.1 and he can play :l
#770 [04:32] <Shadrack> his graphics card is probably supported
#771 [04:32] <Danny> oh i see
#772 [04:32] <Shadrack> login on his pc with your account, if it works, the problem is your pc
#773 [04:32] <Danny> so if i put windows 7 on this pc it shopuld work ?
#774 [04:32] <Danny> should *
#775 [04:32] <Shadrack> yip
#776 [04:32] <Danny> ok thnx !
#777 [04:33] <Shadrack> or upgrade your graphics card. although downgrading to win7 is a lot cheaper
#778 [04:33] <Shadrack> :D
#779 [04:33] <Danny> yeah indeed thnx for helping :D
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#786 [04:36] <MidnightSp4rkz> My minecraft wont load
#787 [04:36] <Shadrack> what error does it give?
#788 [04:37] <Aethoria> Thank you for your attempted assistance, though.
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#790 [04:37] <MidnightSp4rkz> it says i have a lack of updated graphics drivers
#791 [04:38] <Shadrack> what version of windows do you run?
#792 [04:38] <MidnightSp4rkz> 7
#793 [04:38] <Shadrack> have you updated your drivers?
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#795 [04:39] <LoremCat> Hi. I am from Germany. I arent the best with the grammer but i hope that you´ll understand my problem. (There arent helping pages for me where i can write in german) My problem:When i want to join a world in Minecraft the game crashes. I reinstalled minecraft and Java but it is the same thing.Also i cant join on servers.
#796 [04:39] <MidnightSp4rkz> well the thing is i dont know how
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#799 [04:43] <Shadrack> sorry I am back
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#801 [04:43] <Shadrack> Midnight, what graphics card do you have?
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#803 [04:43] <MidnightSp4rkz> i dont know
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#805 [04:44] <Shadrack> ok, press your windows key/open the start menu, type "dxdiag" and hit enter
#806 [04:44] <Shadrack> it will open up the dxdiag page, click the second tab, "Display"
#807 [04:44] <MidnightSp4rkz> ok
#808 [04:44] <Shadrack> it will tell you the name of your card and the manufacturer
#809 [04:45] <MidnightSp4rkz> yea which one is my graphics driver though
#810 [04:46] <Shadrack> we'll get to that. what is your card manufacturer?
#811 [04:46] <Shadrack> we can't just install random drivers for the wrong manufacturer
#812 [04:46] <Shadrack> usually says Nvidia or AMD
#813 [04:46] <Shadrack> sometimes Intel
#814 [04:47] <MidnightSp4rkz> it says none of those
#815 [04:47] <Shadrack> what does it say?
#816 [04:48] * MightyKamina29 [MightyKamina29@notlogged] has joined #minecrafthelp
#817 [04:48] <MidnightSp4rkz> MICRO-STAR INTERNATIONAL CO.,LTD
#818 [04:48] <Shadrack> ok and what's the graphics card name above that?
#819 [04:49] <MightyKamina29> Can someone help me I have low fps Shan I'm using my very good computer
#820 [04:49] <MidnightSp4rkz> Oh wait sorry i was on the wrong page
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#825 [04:51] <MidnightSp4rkz> My manufacturer is Nividia
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#828 [04:53] <Shadrack> http://www.nvidia.com/Download/index.aspx?lang=en-us
#829 [04:53] <Shadrack> select option 2
#830 [04:53] <Shadrack> "Automatically find drivers for my Nvidia products"
#831 [04:54] <MidnightSp4rkz> thx for the help btw
#832 [04:55] <Shadrack> No problem
#833 [04:55] <MidnightSp4rkz> says i dont have the latest version of java should i get that?
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#835 [04:55] <Shadrack> yeah
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#839 [04:58] <MidnightSp4rkz> i downloaded it
#840 [05:00] <Shadrack> install the update then try the nvidia scan again
#841 [05:02] <MidnightSp4rkz> ugh it says i still need the latest version of java
#842 [05:03] <MidnightSp4rkz> im using google chrome btw
#843 [05:03] <Shadrack> hmm.. did you restart your browser after it installed?
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#845 [05:05] <MidnightSp4rkz> yea but it did say that google chrome has trouble with the latest version of java
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#847 [05:06] <Shadrack> ah yes.. now I remember.. chrome stopped supporting java due to security holes
#848 [05:06] <Shadrack> do you have another browser to try with?
#849 [05:06] <MidnightSp4rkz> internet explorer
#850 [05:06] <Shadrack> it will do
#851 [05:09] <MidnightSp4rkz> its asking me if i want to download a better graphics driver so yea?
#852 [05:09] <Shadrack> yip
#853 [05:10] <MidnightSp4rkz> im only 12 so i wouldnt know
#854 [05:11] <MidnightSp4rkz> and then after i download it thats all
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#857 [05:12] <Shadrack> install after it's done downloading
#858 [05:13] <MidnightSp4rkz> do you think it would be wise to get firefox
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#860 [05:14] <Shadrack> personally I use chrome the most, the only issue I ever have with it, is that it no longer supports Java. then I just switch to a browser that does when that happens.
#861 [05:15] <MidnightSp4rkz> ill take your word on it you seem pretty smart
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#863 [05:16] <Shadrack> I know a lot but I'm far from smart. I still have much to learn.
#864 [05:16] <MidnightSp4rkz> good call
#865 [05:17] <Mango_> I can not connect to server
#866 [05:17] <Shadrack> which server Mango?
#867 [05:17] <Mango_> Mineplex
#868 [05:18] <Shadrack> can you connect to other servers?
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#870 [05:18] <Mango_> Like
#871 [05:18] <Shadrack> I dont know. Does single player work?
#872 [05:19] <Mango_> Yup
#873 [05:20] <Mango_> I want to play uhc on a server
#874 [05:20] <Mango_> And mineplex has uhc
#875 [05:20] <Shadrack> maybe mineplex is just down?
#876 [05:20] <Mango_> I am trying it from 1 week
#877 [05:21] <Shadrack> you'd have to talk to the owners of the server. I can't help with non client problems. server/mod issues need to be told to their owners
#878 [05:21] <Shadrack> Sorry :/
#879 [05:21] <Mango_> Okay
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#881 [05:21] <MidnightSp4rkz> i might be wrong but if a server is based say in Europe and you love in the USA wouldnt you have trouble connecting becuase its across the world
#882 [05:22] <Shadrack> Not really. I often played on servers in Denmark, US, Sweden and an Australian server. I live in South Africa.
#883 [05:22] <MidnightSp4rkz> alright good to know
#884 [05:23] <MidnightSp4rkz> could just be connection error
#885 [05:24] <Shadrack> there's dozens of possible issues. best is to talk to the server owner, they might be blocking IP's in a certain subnet/country, or have requirements to connect
#886 [05:25] <MidnightSp4rkz> is there anything else i should do when its done?
#887 [05:25] <Shadrack> That *should* do it. is it done installing?
#888 [05:26] <MidnightSp4rkz> no its still going
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#890 [05:26] <Shadrack> it will most probably tell you to restart your computer when it's done
#891 [05:27] <MidnightSp4rkz> does it increase how good my computer looks or how good of a game i can play with good graphics
#892 [05:27] <MidnightSp4rkz> sorry if i sound dumb
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#894 [05:28] <Shadrack> Graphics card drivers usually give games a slight (between 1-15%) performance boost/improvement
#895 [05:28] <Shadrack> and improves support for newer games
#896 [05:29] <MidnightSp4rkz> oh ok thats good
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#898 [05:29] <MidnightSp4rkz> i kinda want to learn about computers so i can help people with this kinda stuff
#899 [05:30] <Shadrack> That's great :)
#900 [05:31] <MidnightSp4rkz> did you go to school to learn about computers
#901 [05:31] <MidnightSp4rkz> or are you self taught
#902 [05:31] <Shadrack> I'm self taught, over the last 20 years
#903 [05:32] <MidnightSp4rkz> wow thats awesome
#904 [05:32] <Shadrack> I was given my first computer when I was 3 years old. needless to say.. I broke it. I took it apart. :D you know how kids magically can take anything apart without tools?
#905 [05:33] <Shadrack> somewhere along the line we lose that ability.. :D
#906 [05:33] <MidnightSp4rkz> considering i am a kid i have a crash course on how to take stuff apart every day hehe
#907 [05:33] * MattOfflineMc is now known as Mata
#908 [05:34] <MidnightSp4rkz> do u know any good minecraft servers i should try?
#909 [05:34] <Shadrack> Not really. I only just got back into MC recently
#910 [05:35] <MidnightSp4rkz> ah i just got it becuase i got a pc for my birthday and my friend wanted to play
#911 [05:35] <Shadrack> Ah cool :)
#912 [05:36] <MidnightSp4rkz> is it diffrent from the console minecraft
#913 [05:37] <Shadrack> I've never played the console version so I can't say, sorry
#914 [05:37] <MidnightSp4rkz> oh ok
#915 [05:37] <MidnightSp4rkz> man this is taking awhile
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#918 [05:43] <MidnightSp4rkz> well id better go nice talking to ya
#919 [05:44] <Shadrack> Alright see you
#920 [05:44] * ValiantViridium [ValiantViridium@notlogged] has joined #minecrafthelp
#921 [05:44] <Shadrack> good luck
#922 [05:44] <Shadrack> have fun
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#929 [05:53] <faelzkia> O Minecraft sem ser o Windows 10 beta , não o normal esta crashando
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#932 [05:54] <elebrauchthilfe> OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.... need help
#933 [05:56] <faelzkia> como baixo o OpenGL o meu prescisa disso
#934 [05:56] <faelzkia> sim
#935 [05:56] <faelzkia> eu prescico
#936 [05:57] <viktors01> my mine craft crashes all the time, i have downloaded the latest java version and it still not work, i have deleted and then checked so i have enough memory but it still does´t work?
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#938 [05:57] <Even27> Hi, I can only play offline mode on minecraft
#939 [05:58] <Even27> I get error windows socket 87
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#941 [05:58] <elebrauchthilfe> Ive got no mods or something other... Mincraft crashed with this error :OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread
#942 [05:58] <Vaishnav> Hello
#943 [05:58] <Even27> Hi
#944 [05:59] <elebrauchthilfe> hi, did you read my question?
#945 [05:59] <Vaishnav> I was sent here by Microsoft.
#946 [05:59] <elebrauchthilfe> thanks god :d
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#950 [05:59] <Vaishnav> Who is the Mojang guy?
#951 [06:00] <Shadrack> none of us
#952 [06:00] <Even27> Hi I can only play offline mode, I get windows socket error 87
#953 [06:00] <Shadrack> we're a community support channel
#954 [06:00] <Shadrack> as for the issues you guys are having.. I'm not too sure :/
#955 [06:00] <elebrauchthilfe> shit, so ill dont get help ?
#956 [06:01] <Vaishnav> Microsoft sent me here with a code
#957 [06:01] <Shadrack> you will, if you wait for one of the regular helpers
#958 [06:01] <elebrauchthilfe> okay, im wait :D
#959 [06:01] <Shadrack> I'm a new guy helping out around here. so I still dont know all the fixes for all the issues
#960 [06:01] <elebrauchthilfe> Ive got no mods or something other... Mincraft crashed with this error :OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread
#961 [06:02] <Shadrack> brb. making noodles
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#963 [06:03] <elebrauchthilfe> shadrack: exciting ^^^
#964 [06:05] <elebrauchthilfe> still waiting for an answer...
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#970 [06:14] <TTC> i cannot get my students signed into their accounts. usernames and passwords have all been checked.
#971 [06:14] <TTC> can someone advise
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#982 [06:27] <elebrauchthilfe> Ive got no mods or something other... Mincraft crashed with this error :OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread
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#988 [06:36] <AarKker> Guys, I'm having problems logging in, I have tried logging in with my username and my email but it says i've migrated the account, however when i try login to a mojang account it says password or email is incorrect, also when i try reset password i never get an email, is there anyway to check what email my minecraft account is attached to?
#989 [06:38] <AarKker> nothing?
#990 [06:38] <AarKker> rip
#991 [06:38] * faelzkia [faelzkia@notlogged] has quit. (Ping timeout: 204 seconds)
#992 [06:38] <Andrio> ??> AarKker account/send-email
#993 [06:38] <Absol> AarKker: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#994 [06:38] <Andrio> You can try all email addresses you own there.
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#996 [06:41] <AarKker> Thanks, i already sent an email to them. I guess i'll wait for a response. Thanks for the help, i've tried all the email addresses that i've used same with passwords.
#997 [06:41] <Andrio> mm
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#999 [06:43] <AarKker> The thing is, last time i played i used my username to login because i hadn't migrated my account and I don't recall ever migrating it. However the last time I played was a few months ago. I'm just assuming someone has hijacked my username and details along the way. I still have the transaction id and everything so waiting seems to be the only option.
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#1005 [06:48] <internetkabel> Am I the only one around here who can't login to Mojang?
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#1007 [06:52] <internetkabel> This help xD
#1008 [06:53] <AarKker> No you're not
#1009 [06:53] <AarKker> I can't login on it
#1010 [06:53] <AarKker> i even tried making a new account, for some reason i couldn't login on that either, even making sure it was definitely right pass and email
#1011 [06:53] <internetkabel> Yup did that too
#1012 [06:54] <internetkabel> I have a problem with account migration, it suddenly said my account was migrated but I never migrated it and now this company Skrill is not responding to me
#1013 [06:55] <Mata> After migrating your account you have to log in with your email
#1014 [06:55] <Mata> meh movie time
#1015 [06:55] <Mata> bbl
#1016 [06:56] <internetkabel> Mata, I know that but I never migrated it
#1017 [06:56] <internetkabel> So now I don't know what e-mail and password I have to use to log in
#1018 [06:56] <internetkabel> To be honoust, before I had the problem, I never even touched the Mojang "register" button
#1019 [06:57] * Haydzilla [Haydzilla@notlogged] has joined #minecrafthelp
#1020 [06:58] <Haydzilla> I have forgotten the email linked to my account and i need to reset my password.
#1021 [06:58] <Mata> << help
#1022 [06:58] <Mata> ??< help
#1023 [06:58] <Mata> ??< index
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#1025 [06:59] <Mata> ??> Haydzilla account/reset-password
#1026 [06:59] <Absol> Haydzilla: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1027 [06:59] <Absol> Haydzilla: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#1028 [07:00] <Mata> woops wrong one
#1029 [07:00] <Mata> ??> Haydzilla account/reset-email
#1030 [07:00] <Absol> Haydzilla: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#1031 [07:00] <Haydzilla> I have an old account
#1032 [07:00] <Haydzilla> i have not migrated
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#1037 [07:05] <Even27> Unable to download remote file. Check your internet connection/proxy settings. FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:95) at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381) Please fix the error and restart.
#1038 [07:05] <Haydzilla> bye
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#1041 [07:05] <Even27> Unable to download remote file. Check your internet connection/proxy settings. FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:95) at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381) Please fix the error and restart.
#1042 [07:05] <Mata> ??> Even27 paste
#1043 [07:05] * Even27 [Even27@notlogged] has quit. (Client Quit)
#1044 [07:05] <Absol> Even27: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1045 [07:05] <Mata> .-.
#1046 [07:06] <Andrio> ._.
#1047 [07:06] * Even27 [Even27@notlogged] has joined #minecrafthelp
#1048 [07:06] <Even27> Unable to download remote file. Check your internet connection/proxy settings. FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:95) at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381) Please fix the error and restart.
#1049 [07:06] <Mata> ??> Even27 paste
#1050 [07:06] <Absol> Even27: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1051 [07:07] * Even27 [Even27@notlogged] has quit. (Client Quit)
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#1054 [07:08] <Even27> Unable to download remote file. Check your internet connection/proxy settings. FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:95) at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381) Please fix the error and restart.
#1055 [07:08] <Mata> Even27, stop
#1056 [07:09] <Even27> why I need help
#1057 [07:09] <Mata> ??> Even27 scold/repeat
#1058 [07:09] <Absol> Even27: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#1059 [07:09] <Absol> Even27: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#1060 [07:09] <Even27> I didn`t know that
#1061 [07:10] <Mata> ??> Even27 paste
#1062 [07:10] <Absol> Even27: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1063 [07:10] <Mata> Use that instead
#1064 [07:10] <Mata> and just give us the link, then we can help you
#1065 [07:10] <Even27> My minecraft won`t start windows error socket 87
#1066 [07:12] * BWBellairs [BWBellairs@notlogged] has joined #minecrafthelp
#1067 [07:13] <Even27> http://paste.ubuntu.com/12061276/plain/
#1068 [07:13] <BWBellairs> I bought a pre-paid voucher but the server is "not working".
#1069 [07:14] * pirat98 [pirat98@notlogged] has joined #minecrafthelp
#1070 [07:14] <BWBellairs> Does anyone have an ETA for when pre-paid vouchers will work again?
#1071 [07:14] <BWBellairs> Does anyone have an ETA for when pre-paid vouchers will work again?
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#1073 [07:15] <Even27> have you seen the link
#1074 [07:15] <BWBellairs> Me?
#1075 [07:15] <Even27> no the ones that are supposed to help me
#1076 [07:16] <BWBellairs> Ok
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#1078 [07:17] <BWBellairs> I can't redeem my card becuase of the service "not working". Can anyone help please?
#1079 [07:18] <Even27> http://paste.ubuntu.com/12061276/plain/
#1080 [07:18] <BWBellairs> Apparently no..
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#1084 [07:21] <Even27> Hello?
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#1089 [07:28] <MCJJR> when trying to open minecraft in windows 10, an error message states "lack of updated graphics drivers" here is a link to the dxdiag report http://paste.ubuntu.com/12061317/
#1090 [07:30] <Andrio> MCJJR, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064.
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#1098 [07:47] <Jason_> I am unable to retrieve my login password
#1099 [07:47] <Jason_> I request a password change to my e-mail address at gmail and optonline and don't get a response.
#1100 [07:47] <McSinic_> check your spamfolder
#1101 [07:48] <Jason_> ok checking
#1102 [07:49] <McSinic_> I cannot update the game to the new version, and thus the game does nott lett me play online. I tried reinstalling the launcher and forcefily updating the game, but it does not find any new updates?
#1103 [07:51] <Jason_> optonline does not have a span folder
#1104 [07:51] * ryannbelem [ryannbelem@notlogged] has joined #minecrafthelp
#1105 [07:52] <McSinic_> but gmail does
#1106 [07:54] <McSinic_> im sorry, i dont know anything about optonline
#1107 [07:58] <Jason_> k so my minecraft account is registered to my optonline account and I tried sending a pasword reset to my gmail account
#1108 [07:58] <Jason_> and it did not work
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#1111 [08:02] <Jason_> what is the next step?
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#1113 [08:02] <Jason_> hello?
#1114 [08:03] <Salvatore> Hello
#1115 [08:03] <Jason_> I need to change my password, I can't get in and this link to change the password is no good
#1116 [08:04] <Salvatore> I'm Italian and I do not understand your language
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#1120 [08:06] <ufuk> i need help
#1121 [08:06] <Jason_> Majong fucking blows
#1122 [08:06] * AuBot kicked Jason_ from #minecrafthelp (Reason: ason_ :Please keep it civil.)
#1123 [08:06] <ufuk> i cant play minecraft because of my drives
#1124 [08:06] <ufuk> http://paste.ubuntu.com/12061515/
#1125 [08:06] <BWBellairs> I'm having trouble redeeming my pre-paid card. We are currently unable to redeem any prepaid cards. We are doing our very best to resolve this issue as soon as possible is what the server said
#1126 [08:07] <ufuk> ia their staff that can help mev?
#1127 [08:07] <ufuk> me*
#1128 [08:08] <Salvatore> Is there anyone who can speak Italian?
#1129 [08:08] <ufuk> noo
#1130 [08:08] <ufuk> why would their
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#1134 [08:10] <ufuk> i need help i cant play mincecraft my drive is not working ?
#1135 [08:10] <ufuk> http://paste.ubuntu.com/12061515/
#1136 [08:10] <Salvatore> i need help
#1137 [08:11] <ufuk> u dont say every one needs help
#1138 [08:11] <BWBellairs> When will the prepaid servers be up?
#1139 [08:11] <BWBellairs> When will the prepaid servers be up?
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#1142 [08:13] <BWBellairs> When are the pre-paid services going to go back up?
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#1145 [08:14] <Clock> ufuk, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
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#1147 [08:15] <Salvatore_> I downloaded minecraft and gives me problems with the video card
#1148 [08:15] <BWBellairs> I really want to get minecraft but I can't becuase I have a pre-paid card.
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#1152 [08:17] <Salvatore_> How do I get started playing Minecraft?
#1153 [08:17] <BWBellairs> But the services to redeem pre-paid cards are down..
#1154 [08:18] <brandiggy> Are they?
#1155 [08:18] <BWBellairs> Well for me
#1156 [08:18] <brandiggy> I have the same problem that's why I'm asking
#1157 [08:19] <BWBellairs> Hers the error message
#1158 [08:19] <BWBellairs> We are currently unable to redeem any prepaid cards. We are doing our very best to resolve this issue as soon as possible.
#1159 [08:19] * Sir_Disco [Sir_Disco@notlogged] has joined #minecrafthelp
#1160 [08:19] <Sir_Disco> http://paste.ubuntu.com/12061591/
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#1163 [08:19] <Echo> Every time i try to login to my minecraft launcher in shows up with this error: NoSuchAlgorithmException: SunTs12MasterSecret KeyGenerator not available, can someone please tell me how to fix this
#1164 [08:20] <BWBellairs> How do we know how many admins are online?
#1165 [08:20] <BWBellairs> Becuase no ones helping.
#1166 [08:20] <Sir_Disco> my minecraft launcher says graphic card needs updating i ent you the link please help7
#1167 [08:20] <Sir_Disco> http://paste.ubuntu.com/12061591/
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#1169 [08:21] <Echo> did you try updating your drivers, lol
#1170 [08:21] <Sir_Disco> i cant
#1171 [08:21] <Sir_Disco> there is nothing to do that
#1172 [08:21] <Sir_Disco> i got directed here
#1173 [08:21] <Sir_Disco> to get help
#1174 [08:21] <BWBellairs> I'm still trying to get minecraft...
#1175 [08:22] <BWBellairs> with a pre-paid card
#1176 [08:22] <brandiggy> me too
#1177 [08:22] <BWBellairs> Heres the error message again
#1178 [08:22] <BWBellairs> We are currently unable to redeem any prepaid cards. We are doing our very best to resolve this issue as soon as possible.
#1179 [08:22] <internetkabel> Mojang = crap
#1180 [08:22] <internetkabel> That is what I have learned in the last few days
#1181 [08:22] <BWBellairs> So it's not just me?
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#1185 [08:23] <TopRekt> i need help
#1186 [08:23] <brandiggy> I have the same exact error message
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#1188 [08:23] <BWBellairs> What's the eta on the repair then @brandiggy
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#1190 [08:23] <brandiggy> How should I know
#1191 [08:24] <BWBellairs> I've been waiting to get minecraft from 1:00
#1192 [08:24] <BWBellairs> They said wait for someone to reply. :(
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#1194 [08:26] <BWBellairs> How long are they taking to resolve the pre-paid cards issue?
#1195 [08:27] <ImlodingMoose> Hi, I need help me with an issue were minecraft is using the wrong graphics card (i use a laptop so i have a bad integrated one and a better nevidia)
#1196 [08:28] <BWBellairs> Mins, hours, days, weeks, months, years?
#1197 [08:28] <brandiggy> who knows
#1198 [08:29] <BWBellairs> I'm gonna wait
#1199 [08:29] <internetkabel> There are some people in this chat that know a lot, but they are not responding right now
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#1203 [08:32] <TopRekt> help me with java.lang.NullPointerException: group
#1204 [08:32] <TopRekt> help me with this on minecraft java.lang.NullPointerException: group
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#1206 [08:35] <TopRekt> help with this on minecraft java.lang.NullPointerException: group
#1207 [08:35] <TopRekt> help with this on minecraft java.lang.NullPointerException: group
#1208 [08:35] <TopRekt> help with this on minecraft java.lang.NullPointerException: group
#1209 [08:35] <TopRekt> help with this on minecraft java.lang.NullPointerException: group
#1210 [08:35] * Absol kicked TopRekt from #minecrafthelp (Reason: opRekt :Stop spamming)
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#1217 [08:49] <Lexi> Hi!
#1218 [08:50] <Lexi> Hello?
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#1221 [08:51] <Lexi> Ok, well. My question is this, I want to broadcast Minecraft on Twitch, and, according to the Mojang website, I am connected, but when I try to broadcast on Minecraft itself, I get a mesage that says
#1222 [08:52] <Lexi> I need to migrate my account. So I try but it says I have already migrated it! I have already tried restarting and stuff. Help me please
#1223 [08:53] <Pluto_> the game crashes in startup screen
#1224 [08:53] <Lexi> That happened to me, try restarting the whole computor
#1225 [08:54] <Lexi> I CANT SPELL TODAY! Computer sorry
#1226 [08:54] <Pluto_> i did it
#1227 [08:54] <Pluto_> and nothing
#1228 [08:54] <Lexi> ohhhhh idk then
#1229 [08:54] <Lexi> soz
#1230 [08:54] <Andrio> Lexi, try logging out of the launcher and back in, and restarting the game.
#1231 [08:54] <Lexi> Done that
#1232 [08:55] <Andrio> Mm
#1233 [08:55] <Andrio> ??> Pluto_ launcher/crash-log
#1234 [08:55] <Absol> Pluto_: We need to see your crash log, which appears after a crash.
#1235 [08:55] <Absol> Pluto_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1236 [08:55] <Lexi> So confuseddddddddddddddd
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#1239 [08:56] <Lexi> Andriooooooo
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#1242 [08:57] <Andrio> ._.
#1243 [08:57] <Lexi> ._.
#1244 [08:57] <Lexi> Halllllllp
#1245 [08:57] <Lexi> I just wanna make vids :(
#1246 [08:58] <Pluto_> its not a crash, it dissapear after reaching main menu
#1247 [08:58] <Andrio> I'd recommend YouTube over Twitch for that.
#1248 [08:58] <Andrio> I'm afraid I can't help with either, though.
#1249 [08:58] * tootsie4445 [tootsie4445@notlogged] has joined #minecrafthelp
#1250 [08:58] <Lexi> I know... But i don't have recording equipment or anything
#1251 [08:58] <Andrio> Pluto_, the launcher is supposed to do that... but you can make it not.
#1252 [08:58] <Andrio> ??> Pluto_ launcher/open
#1253 [08:58] <Absol> Pluto_: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1254 [08:59] <tootsie4445> I reset my password 3 times on minecraft, and had my username sent to me. It still says invalid login info...
#1255 [08:59] <Pluto_> dissapears on mojang logo
#1256 [08:59] <Lexi> Andrio srsly
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#1258 [09:00] <Pluto_> its windodws 10 edition
#1259 [09:00] <Andrio> Oh
#1260 [09:00] <Lexi> Halp Andrio pls
#1261 [09:00] <Lexi> Halp Andrio pls
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#1263 [09:02] <tootsie4445> ...
#1264 [09:02] <Lexi> Omg
#1265 [09:02] <tootsie4445> Looks like the only person helping people left
#1266 [09:02] <Lexi> *sighs*
#1267 [09:02] <Pluto_> xdd
#1268 [09:02] <Lexi> XD
#1269 [09:03] <Lexi> tootsie why r u here?
#1270 [09:03] <tootsie4445> Well, do either of you guys know why it says I have the wrong login info after having my username sent to me and resetting my password three times?
#1271 [09:03] <Lexi> try logging in with ur email
#1272 [09:03] <tootsie4445> I did, didnt work
#1273 [09:03] <Lexi> Do u know anything about twitch and migration and stuff
#1274 [09:04] <tootsie4445> Nope
#1275 [09:04] <tootsie4445> I know twitch somewhat
#1276 [09:04] <Lexi> AHGGGGG
#1277 [09:04] <tootsie4445> Sorry ;-;
#1278 [09:04] <Lexi> Yeah, i have done twitch before
#1279 [09:05] <tootsie4445> This chat doesn't even really help much
#1280 [09:05] <Pluto_> lol nope
#1281 [09:05] <tootsie4445> On the right is that people in the chat right now or everyone who has ever been in it?
#1282 [09:05] <Pluto_> that was thinking
#1283 [09:06] <Lexi> XD
#1284 [09:06] <Pluto_> maybe are bots
#1285 [09:06] <tootsie4445> ;_; I just wanted to install crazycraft before I went to school
#1286 [09:06] <Lexi> Oh....
#1287 [09:06] <tootsie4445> Then it said my login info was wrong ;-;
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#1289 [09:06] <Lexi> gtg this place isnt helping one bit, no offence! bye
#1290 [09:07] <Lexi> WAIT!! MAYBE HE CAN HELP!
#1291 [09:07] <tootsie4445> JASON HALP
#1292 [09:07] <Pluto_> xd
#1293 [09:07] <Lexi> JASON HALP US ALLLLLL
#1294 [09:07] <Lexi> XD
#1295 [09:07] <Lexi> if u can
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#1297 [09:07] <Lexi> XDXDXDXDXD
#1298 [09:07] <Pluto_> xdddd
#1299 [09:07] <tootsie4445> Me Andrio?
#1300 [09:08] <Lexi> Andrio pissed off into space
#1301 [09:08] <tootsie4445> Because I just had my friend try logging in for me and he got in but I can't
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#1303 [09:08] <Lexi> ANDRIO!!!!
#1304 [09:08] <Lexi> YAAAAAY
#1305 [09:08] <Lexi> HALP ME
#1306 [09:08] <Andrio> really?
#1307 [09:08] <tootsie4445> Yea, but when I try to log in it says my username or password is incorrect
#1308 [09:09] <Lexi> Seriously us three have NO CLUE WHAT WE R DOING
#1309 [09:09] <Andrio> Lexi, I already said I have no experience with Twitch.
#1310 [09:09] <Lexi> Oh :( ok
#1311 [09:09] <tootsie4445> Lexi have you tried pressing ctrl g
#1312 [09:09] <Andrio> tootsie4445, what's your username?
#1313 [09:09] <Lexi> nah gimme a sex
#1314 [09:09] <Lexi> nah gimme a sec sorry
#1315 [09:09] <tootsie4445> tootsie4445 Andrio lol
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#1318 [09:11] <Jasmine> tootsie4445, was your friend on the same computer as you?
#1319 [09:11] <Pluto_> last try xd. i have w10 edition and it dissapears on mojang logo
#1320 [09:11] <tootsie4445> No he wasn't, he was on his own
#1321 [09:11] <tootsie4445> Try uninstalling and reinstalling Pluto?
#1322 [09:11] * andychanlive [andychanlive@notlogged] has joined #minecrafthelp
#1323 [09:11] <Jasmine> Ah
#1324 [09:11] <Pluto_> i did it
#1325 [09:11] <andychanlive> I'm not 64-bit :(
#1326 [09:12] <Andrio> tootsie4445, the block is based on your IP address, so that's to be expected.
#1327 [09:12] <Andrio> Sounds like your account is fine, then.
#1328 [09:12] <tootsie4445> Oh... So I'll try when I get home from school. Thanks
#1329 [09:12] <andychanlive> I also need help with my Minecraft, it says I need an update WHEN THERE ARE NO UPDATES AVAILABLE. http://paste.ubuntu.com/12061926/
#1330 [09:12] * xXTocPvPXx [xXTocPvPXx@notlogged] has quit. (Client Quit)
#1331 [09:13] <tootsie4445> Thank you Andrio and Jasmine! Have a good day. Oh and good luck Lexi and Pluto :P
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#1334 [09:13] <Andrio> andychanlive, your graphics hardware is not supprted on Windows 10
#1335 [09:13] <andychanlive> D:
#1336 [09:14] <brandiggy> anything on the pre paid cards not working?
#1337 [09:14] <Andrio> ._.
#1338 [09:14] <BWBellairs> I'm still waiting for that to work
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#1341 [09:14] <andychanlive> I really want to play Minecraft, don't want to downgrade, and that happens. Sucks for me
#1342 [09:15] <BWBellairs> Still not working...
#1343 [09:15] * Pluto_ [Pluto_@notlogged] has quit. (Ping timeout: 204 seconds)
#1344 [09:16] <BWBellairs> Pre-paid cards. It was my only payment option and the service doesn't even work
#1345 [09:16] <Andrio> BWBellairs, we aren't Mojang, so no idea when it'll be back up. Hopefully soon.
#1346 [09:16] <Andrio> https://help.mojang.com/customer/portal/articles/770611-prepaid-card-errors?b_id=5408
#1347 [09:16] <BWBellairs> Thanks, but how do we contact the devs without emailing them?
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#1349 [09:17] <Andrio> There is https://twitter.com/mojangsupport.
#1350 [09:18] <Andrio> They haven't mentioned an outage yet, though.
#1351 [09:18] <CubeTheThird> BWBellairs, do you mean purchasing gift codes online?
#1352 [09:18] <BWBellairs> It's probally my card then
#1353 [09:19] <CubeTheThird> BWBellairs, oh, you're trying to use a pre-paid credit card to purchase?
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#1365 [09:35] <loganju> I have a crack on minecraft
#1366 [09:36] <loganju> can you helpme
#1367 [09:36] <loganju> ??
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#1371 [09:37] <Lexi> YES!
#1372 [09:37] <Lexi> I CAN
#1373 [09:37] <Lexi> tWAIT NO> GTG SOZ BYE
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#1375 [09:38] <Alexyo100> Does anyone know how i can email mojang to let them know that my account has been hacked?
#1376 [09:38] <loganju> reely?
#1377 [09:38] <Alexyo100> yea
#1378 [09:38] <CubeTheThird> ??> Alexyo100 mojang/email
#1379 [09:38] <Absol> Alexyo100: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1380 [09:38] <Absol> Alexyo100: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1381 [09:38] <loganju> oh my god
#1382 [09:38] <CubeTheThird> loganju, what's the problem?
#1383 [09:39] <loganju> oh
#1384 [09:39] <Alexyo100> Thank you so much
#1385 [09:39] <loganju> it solike
#1386 [09:39] <loganju> It say
#1387 [09:39] <loganju> you cna go in
#1388 [09:40] <loganju> and
#1389 [09:40] <loganju> window 10 blabla
#1390 [09:41] <loganju> lack of updated grafics drivers
#1391 [09:42] <loganju> it say that
#1392 [09:42] <CubeTheThird> loganju, do you have a dxdiag report?
#1393 [09:43] <loganju> yes
#1394 [09:43] <loganju> doI nees to send you????
#1395 [09:44] <loganju> ???
#1396 [09:44] <Alexyo100> do either of you know a julien_100000?
#1397 [09:45] <loganju> no
#1398 [09:45] <Alexyo100> Dang
#1399 [09:45] <CubeTheThird> loganju, give the link to your dxdiag report here
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#1403 [09:47] <loganju> do you get it
#1404 [09:47] <loganju> ????
#1405 [09:47] * nitros_dragon [nitros_dragon@notlogged] has joined #minecrafthelp
#1406 [09:48] <CubeTheThird> loganju, please give the URL to your report here
#1407 [09:49] * Sam [Sam@notlogged] has joined #minecrafthelp
#1408 [09:49] * Sam is now known as Guest51220
#1409 [09:49] <Guest51220> Are servers up?
#1410 [09:50] <loganju> right
#1411 [09:50] <Guest51220> I can't join any servers
#1412 [09:50] * Adrianna04 [Adrianna04@notlogged] has joined #minecrafthelp
#1413 [09:50] <loganju> ???
#1414 [09:50] * Adrianna04 [Adrianna04@notlogged] has quit. (Client Quit)
#1415 [09:50] <CubeTheThird> Guest51220, what happens when you try?
#1416 [09:51] <Guest51220> Doesn't allow me to join and most of the time doesn't ping the server
#1417 [09:51] <CubeTheThird> Guest51220, what happens when you try joining?
#1418 [09:51] * Ol [Ol@notlogged] has joined #minecrafthelp
#1419 [09:51] <CubeTheThird> ??> loganju win/dxdiag
#1420 [09:51] <Absol> loganju: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1421 [09:51] <Guest51220> It just says Java Error
#1422 [09:51] <loganju> Ididit
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#1424 [09:52] <CubeTheThird> Guest51220, what is the complete error message
#1425 [09:52] <CubeTheThird> loganju, then please give your dxdiag report here
#1426 [09:52] <Guest51220> Let me get it I gotta relog
#1427 [09:53] <jeferson> suave
#1428 [09:53] <loganju> OK
#1429 [09:53] * Adrianna04 [Adrianna04@notlogged] has joined #minecrafthelp
#1430 [09:53] <loganju> It right??????
#1431 [09:54] <jeferson> eu quero saber como criar uma conta para o minecraft quem sabe
#1432 [09:55] <Guest51220> It says: "Coult not connect to default or fallback server, please try again later: io.netty.channel.ConnectTimeoutException
#1433 [09:55] <Guest51220> It says: "Coult not connect to default or fallback server, please try again later: io.netty.channel.ConnectTimeoutException"
#1434 [09:55] <CubeTheThird> .mcstatus
#1435 [09:55] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1436 [09:55] <CubeTheThird> Guest51220, what server are you trying to connect to?
#1437 [09:55] <Guest51220> Mineplex
#1438 [09:55] <CubeTheThird> loganju, you haven't given us anything
#1439 [09:56] <CubeTheThird> Guest51220, us or eu?
#1440 [09:56] <Guest51220> Us
#1441 [09:56] <loganju> Igiveit
#1442 [09:56] <Adrianna04> How do I place blocks with a Mac computer
#1443 [09:56] <jeferson> valeu
#1444 [09:56] <Guest51220> Im also tying to join another server called Slabcraft
#1445 [09:56] <CubeTheThird> Guest51220, and it gives you the same message?
#1446 [09:56] <loganju> can you giveme adress one more time?????
#1447 [09:56] <Guest51220> It doesn't ping along with the Archon
#1448 [09:56] * jeferson [jeferson@notlogged] has quit. (Client Quit)
#1449 [09:56] <CubeTheThird> Adrianna04, right click, double tap on trackpad, or (I think) option + click
#1450 [09:57] * Ol [Ol@notlogged] has quit. (Quit: Web client closed)
#1451 [09:57] <Guest51220> It says "Can't connect to server" on just about all my servers
#1452 [09:57] <CubeTheThird> loganju, http://paste.ubuntu.com ?
#1453 [09:57] <CubeTheThird> Guest51220, what anti-virus and firewall software do you have?
#1454 [09:57] <Guest51220> Webroot
#1455 [09:57] <CubeTheThird> ??< av/webroot
#1456 [09:57] <CubeTheThird> ??> Guest51220 av/webroot
#1457 [09:57] <Guest51220> I guess
#1458 [09:57] <Absol> Guest51220: If you're having issues joining a LAN world while using Webroot SecureAnywhere AntiVirus, open your settings, navigate to System Tools --> System Control --> Control Active Processes and make sure Java or Minecraft are set to Allow.
#1459 [09:57] <Absol> Guest51220: Alternatively, use a different antivirus program, such as avast! Antivirus. See ?? av/avast for more information.
#1460 [09:58] <Guest51220> av/avast
#1461 [09:58] <CubeTheThird> ?? av/avast
#1462 [09:58] <Absol> av/avast: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1463 [09:59] <loganju> webchat@tun-46-149-179-40.kim.in.ua
#1464 [09:59] <Guest51220> Im having issues joining a MULTIPLAYER server not a LAN server
#1465 [09:59] * tylerdurdan [tylerdurdan@notlogged] has joined #minecrafthelp
#1466 [09:59] <loganju> ????
#1467 [09:59] <Guest51220> It was working fine and the rest of the 6 months I had Webroot.... so why doesn't it work now? I have to buy Webroot again so
#1468 [09:59] <tylerdurdan> where do i report a player that has recently Ddos my server?
#1469 [09:59] <Guest51220> that's not the issue
#1470 [10:00] <CubeTheThird> tylerdurdan, to the local authorities?
#1471 [10:00] <loganju> can I sant youin mail???????
#1472 [10:00] <CubeTheThird> tylerdurdan, perhaps to your ISP?
#1473 [10:00] <Adrianna04> That does not work it keeps digging. I set up a mouse and enabled the right click option and still can't place blocks
#1474 [10:01] <CubeTheThird> Guest51220, try connecting to this server: mctest.ae97.net
#1475 [10:01] <CubeTheThird> Adrianna04, are you using magic mouse?
#1476 [10:01] * TrailofTnT [TrailofTnT@notlogged] has joined #minecrafthelp
#1477 [10:01] <tylerdurdan> i have his ip that he logs into minecraft with, will that help?
#1478 [10:02] <Adrianna04> Not sure what that is?? It is a wireless apple mouse
#1479 [10:02] * ruslan [ruslan@notlogged] has quit. (Quit: Web client closed)
#1480 [10:02] <Guest51220> CubeTheThird, it allowed me to join that server
#1481 [10:02] * nitros_dragon [nitros_dragon@notlogged] has quit. (Ping timeout: 204 seconds)
#1482 [10:02] <CubeTheThird> Adrianna04, is the mouse surface touch sensitive?
#1483 [10:02] <loganju> ...
#1484 [10:02] <CubeTheThird> Guest51220, ok. What address are you using for these other servers?
#1485 [10:03] <CubeTheThird> .mcping us.mineplex.com
#1486 [10:03] <ExtremeBot> CubeTheThird: 65.60.14.78:25565 is up! There are currently 3012 out of 3013 players, running BungeeCord 1.8 (47); with a latency of 0.354s and an MOTD of "11 14[  10Mineplex 00Games 14 ]11  00◄ 07NEW 00▬ 04SSM/SG/SW Teams00 ▬ 04MPS Update 00►".
#1487 [10:03] <Guest51220> mc.slabcraft.net
#1488 [10:03] <Guest51220> us.mineplex.com
#1489 [10:03] <loganju> can I sent your mail???????
#1490 [10:03] <CubeTheThird> loganju, if you can't give the link to your paste here, we cannot help you
#1491 [10:03] <Guest51220> pvp.thearchon.com
#1492 [10:03] <Guest51220> play.thearchon.com
#1493 [10:03] <CubeTheThird> .mcping mc.slabcraft.net
#1494 [10:03] <ExtremeBot> CubeTheThird: Sorry, but 192.99.18.92:25565 appears to be down! (Request timed out)
#1495 [10:03] * Siphanno [Siphanno@notlogged] has joined #minecrafthelp
#1496 [10:03] <CubeTheThird> !check mc.slabcraft.net
#1497 [10:03] <CubeTheThird> .m mc.slabcraft.net
#1498 [10:04] <PangeaBot> mc.slabcraft.net doesn't seem to be a valid server address! (Name or service not known)
#1499 [10:04] <CubeTheThird> well that one looks to be down
#1500 [10:04] <Guest51220> Ok
#1501 [10:04] <CubeTheThird> .mcping pvp.thearchon.com
#1502 [10:04] <ExtremeBot> CubeTheThird: Sorry, but 69.161.143.72:25565 appears to be down! (Request timed out)
#1503 [10:04] <Guest51220> What about mineplex?
#1504 [10:04] <CubeTheThird> mineplex is apparently up
#1505 [10:04] <CubeTheThird> .m pvp.thearchon.com
#1506 [10:04] <loganju> ------------------
#1507 [10:04] <Guest51220> But not working
#1508 [10:04] <PangeaBot> pvp.thearchon.com doesn't seem to be a valid server address! (Name or service not known)
#1509 [10:04] <CubeTheThird> !check pvp.thearchon.com
#1510 [10:04] <Guest51220> Cube, mineplex is up but not allowing me to join
#1511 [10:04] <CubeTheThird> loganju, paste it onto http://paste.ubuntu.com and give the URL here.
#1512 [10:04] <loganju> I pastit
#1513 [10:05] <CubeTheThird> Guest51220, can you open cmd?
#1514 [10:05] <Guest51220> ?
#1515 [10:05] <Guest51220> tf is that?
#1516 [10:05] <CubeTheThird> ??> Guest51220 win/cmd
#1517 [10:05] <Absol> Guest51220: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#1518 [10:06] <Guest51220> win/cmd
#1519 [10:06] <CubeTheThird> Guest51220, do what Absol said
#1520 [10:06] <Guest51220> I did
#1521 [10:07] <Guest51220> Now what?
#1522 [10:07] * xx_BASMATI_xx [xx_BASMATI_xx@notlogged] has joined #minecrafthelp
#1523 [10:07] <Adrianna04> Not sure if you got my last text? It's a wireless Apple mouse.
#1524 [10:07] <loganju> I did
#1525 [10:07] * Siphanno [Siphanno@notlogged] has quit. (Client Quit)
#1526 [10:07] <CubeTheThird> Guest51220, run this command: ping us.mineplex.com
#1527 [10:08] <CubeTheThird> loganju, give the link to your paste here then. YOu have yet to do this
#1528 [10:08] <CubeTheThird> <CubeTheThird> Adrianna04, is the mouse surface touch sensitive?
#1529 [10:08] <Guest51220> I did that Cube
#1530 [10:08] <loganju> I didn't get it
#1531 [10:08] <CubeTheThird> Guest51220, what IP address did it give you
#1532 [10:08] <xx_BASMATI_xx> 12062278 can someone help me update my driver on a toshiba as i cant access minecraft without doing it
#1533 [10:08] <CubeTheThird> loganju, the website address. You can find it at the top of your web browser
#1534 [10:09] <Guest51220> 65.60.14.114
#1535 [10:09] <CubeTheThird> xx_BASMATI_xx, do you have a dxdiag report?
#1536 [10:09] <xx_BASMATI_xx> yeah this is the number it said to give 12062278
#1537 [10:09] <loganju> HIsayon her
#1538 [10:09] <loganju> I say on her
#1539 [10:09] <Guest51220> 65.60.14.114
#1540 [10:09] <Guest51220> 65.60.14.114
#1541 [10:09] <loganju> postit???
#1542 [10:10] <CubeTheThird> xx_BASMATI_xx, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1543 [10:10] <Adrianna04> What if I stop using the mouse and use the pad only. It is an older MacBook Pro so it's a touch pad with a bottom click bar
#1544 [10:10] <loganju> webchat@211.178.177.243
#1545 [10:10] <TrailofTnT> I'm trying to go into minecraft but it crashes every time on versions 1.8.8 to 1.8.4 hopefully this should help http://paste.ubuntu.com/12062314/
#1546 [10:10] <CubeTheThird> Guest51220, hmm let's try changing your DNS
#1547 [10:10] <CubeTheThird> ??> Guest51220 net/dns/public
#1548 [10:10] <Absol> Guest51220: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#1549 [10:10] <Absol> Guest51220: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#1550 [10:10] <loganju> http://paste.ubuntu.com/12062280/
#1551 [10:10] <CubeTheThird> ??> TrailofTnT launcher/log
#1552 [10:10] <Absol> TrailofTnT: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1553 [10:10] <Absol> TrailofTnT: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1554 [10:10] <xx_BASMATI_xx> okay thanks.
#1555 [10:10] <CubeTheThird> loganju, ok! one moment
#1556 [10:10] * brandiggy [brandiggy@notlogged] has joined #minecrafthelp
#1557 [10:10] <CubeTheThird> Adrianna04, you could also try changing the controls in the options menu
#1558 [10:11] <TrailofTnT> absol, ok
#1559 [10:11] <CubeTheThird> loganju, download and install http://www.nvidia.com/download/driverResults.aspx/82467/en-us
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#1561 [10:11] * tylerdurdan [tylerdurdan@notlogged] has quit. (Quit: Web client closed)
#1562 [10:11] * Guest51220 [Guest51220@notlogged] has quit. (Quit: Web client closed)
#1563 [10:11] <loganju> Oh thank you
#1564 [10:12] <Adrianna04> How do I do that??
#1565 [10:12] * samuel [samuel@notlogged] has joined #minecrafthelp
#1566 [10:12] <CubeTheThird> Adrianna04, in the game, go to the esc menu -> options -> controls
#1567 [10:13] <Adrianna04> Ok I'm there
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#1569 [10:13] <TrailofTnT> absol, here http://paste.ubuntu.com/12062333/
#1570 [10:13] * samuel [samuel@notlogged] has joined #minecrafthelp
#1571 [10:14] <CubeTheThird> Adrianna04, the use item/place block key is what you'll want to change
#1572 [10:14] <CubeTheThird> ??> TrailofTnT win/reinst
#1573 [10:14] <Absol> TrailofTnT: You may need to reinstall the locally installed files that Minecraft puts into place.
#1574 [10:14] <Absol> TrailofTnT: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1575 [10:15] <TrailofTnT> ok
#1576 [10:15] <Adrianna04> To what? It says button 1 right now
#1577 [10:16] <Adrianna04> Should invert mouse be on or off
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#1581 [10:19] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 378 seconds)
#1582 [10:19] <TrailofTnT> Absol, Thank you so much!
#1583 [10:20] * Hyoengjun_Han [Hyoengjun_Han@notlogged] has joined #minecrafthelp
#1584 [10:20] * jaragorn50 [jaragorn50@notlogged] has joined #minecrafthelp
#1585 [10:20] <Hyoengjun_Han> hello?
#1586 [10:21] <Adrianna04> Should I change it to button 2? And what will that mean??
#1587 [10:21] <Hyoengjun_Han> I have a problem about Minecraft windows 10 edition
#1588 [10:22] <Hyoengjun_Han> Everytime when I launch the game, the Mojang title screen just only appears for several seconds and then crashes and turn off.
#1589 [10:22] <Hyoengjun_Han> And my OS is Windows 10 Home K
#1590 [10:22] <jaragorn50> impossible too donwload my mencraft windows 10 beta edition on the store, the purchase is now on my hotmail account, but I can not download the games, I am asked to pay
#1591 [10:22] <loganju> I'm downloading
#1592 [10:23] <Hyoengjun_Han> jaragorn50, maybe you're Microsoft account and Mojang account are different
#1593 [10:23] * TrailofTnT [TrailofTnT@notlogged] has quit. (Quit: Web client closed)
#1594 [10:23] <jaragorn50> yes, same name, but not the same mailserver
#1595 [10:23] <Hyoengjun_Han> Which means the account you downloaded game was incorrect
#1596 [10:23] <Hyoengjun_Han> Not your account
#1597 [10:23] <jaragorn50> i will change my account mojang?
#1598 [10:24] <Hyoengjun_Han> Nope, just check your correct Microsoft account by checking the purchase list
#1599 [10:25] <Hyoengjun_Han> or go to Windows 10 store and just press the purchase button (also set the account as the purchased account too)
#1600 [10:25] <jaragorn50> the microsoft account is ok, the purchase is now on my hotmail account
#1601 [10:27] <Hyoengjun_Han> Hotmail? I'm afraid I don't know what to say, but just use the Microsoft/Xbox account
#1602 [10:27] * Sepol01 [Sepol01@notlogged] has joined #minecrafthelp
#1603 [10:27] <Hyoengjun_Han> or just set the store's account by your hotmail account
#1604 [10:28] <Hyoengjun_Han> Anyway, is there anyone who could solve my problem?
#1605 [10:28] <Hyoengjun_Han> My game just turn off after just showing the Mojang title screen
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#1608 [10:30] <Adrianna04> How do I use the "button 3" on the pad
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#1613 [10:33] <jaragorn50> purchase appears in my hotmail account and xbox account
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#1615 [10:35] * Adrianna04 [Adrianna04@notlogged] has quit. (Ping timeout: 204 seconds)
#1616 [10:36] <jaragorn50> possible to have another code?
#1617 [10:36] * hi [hi@notlogged] has joined #minecrafthelp
#1618 [10:36] <hi> hello?
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#1631 [10:44] <GMan1125> i cant login to my account
#1632 [10:44] <GMan1125> please helkp me
#1633 [10:44] <GMan1125> help*
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#1645 [10:56] <dlf4126> i keep getting an error for minecraft 1.7.2_Forge and when i click launch it says it launches and eventually says Unable to launch java.util.ConcurrentModificationException
#1646 [10:56] <gfhf> when i try to sign in to my minecraft account it says unknown host
#1647 [10:57] * Bob22 [Bob22@notlogged] has joined #minecrafthelp
#1648 [10:57] * IrregularMonstrosity [IrregularMonstrosity@notlogged] has joined #minecrafthelp
#1649 [10:57] <Bob22> My account is messed up
#1650 [10:58] * gfhf [gfhf@notlogged] has quit. (Client Quit)
#1651 [10:58] <IrregularMonstrosity> Im locked out of my account and connot reset my security questions to get into my account
#1652 [10:58] <Bob22> I keep reseting my password using my email but when i type in the password that i reset it to it just says invalid
#1653 [10:58] <dlf4126> i had the same problem
#1654 [10:59] <dlf4126> i used email reset
#1655 [10:59] <Clock> ??> dlf4126 mods
#1656 [10:59] <Absol> dlf4126: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1657 [10:59] <Bob22> the email reset doesn't work
#1658 [10:59] <Absol> dlf4126: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1659 [10:59] <dlf4126> i have no mods
#1660 [10:59] <Bob22> i don't have any mods either
#1661 [11:00] <GreyVulpine> <dlf4126> i keep getting an error for minecraft 1.7.2_Forge and when i click launch it says it launches and eventually says Unable to launch java.util.ConcurrentModificationException
#1662 [11:00] <dlf4126> i just try to run to see if it work without mods
#1663 [11:00] <GreyVulpine> Forge is a mod
#1664 [11:00] <GreyVulpine> ??> Bob22 login/throttle
#1665 [11:00] <Absol> Bob22: Your login is being throttled, which will prevent you from logging in.
#1666 [11:00] <Absol> Bob22: You will have to wait 3 hours without logging in for it to reset.
#1667 [11:00] <blockywerewolf06> I dont know how to update graphic cards foe windows 10
#1668 [11:01] <Bob22> so i have to wait 3 hours?
#1669 [11:01] * IrregularMonstrosity [IrregularMonstrosity@notlogged] has quit. (Client Quit)
#1670 [11:01] <blockywerewolf06> A website said to paste this:http://paste.ubuntu.com/12062544/
#1671 [11:01] <GreyVulpine> After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours.
#1672 [11:01] * yusufyusuf1 [yusufyusuf1@notlogged] has joined #minecrafthelp
#1673 [11:03] <GreyVulpine> blockywerewolf06 - Download and install: http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#1674 [11:03] * yusufyusuf1 [yusufyusuf1@notlogged] has quit. (Client Quit)
#1675 [11:03] <GreyVulpine> blockywerewolf06 - Reboot when you're done, then try minecraft
#1676 [11:03] <dlf4126> true forge is mod and i can get 1.7.10_Forge (without mods) to work but i cant get a mod i would want to use for minecraft 1.7.10 on 1.7.2
#1677 [11:03] * elio69 [elio69@notlogged] has joined #minecrafthelp
#1678 [11:04] <GreyVulpine> dlf4126 - Forge itself is a modification of minecraft.
#1679 [11:04] * elio69 [elio69@notlogged] has quit. (Client Quit)
#1680 [11:04] <GreyVulpine> dlf4126 - We don't assist with forge issues here. Try the forums.
#1681 [11:04] * Bob22 [Bob22@notlogged] has quit. (Ping timeout: 204 seconds)
#1682 [11:04] <dlf4126> which forums?
#1683 [11:05] <GreyVulpine> http://www.minecraftforge.net/forum/
#1684 [11:05] <blockywerewolf06> Thank you GreyVulpine!
#1685 [11:05] <dlf4126> thank you
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#1693 [11:08] <Jiggy12321> Hey
#1694 [11:08] <ITZMaTTY> My minecraft crashes when i load the game from the launcher and i have updated my graphics card drivers and it still hasnt changed anything can someone help me plz?
#1695 [11:09] <Jiggy12321> ITZMaTTY, can I have the crash report?
#1696 [11:09] <ITZMaTTY> hold on then let me launch it again
#1697 [11:10] <ITZMaTTY> btw this has only started happening since i upgraded to windows 10
#1698 [11:10] * Cachiguanator [Cachiguanator@notlogged] has joined #minecrafthelp
#1699 [11:11] <ITZMaTTY> ---- Minecraft Crash Report ----
#1700 [11:11] <ITZMaTTY> oops
#1701 [11:12] <Jiggy12321> ITZMaTTY, I'm sorry, but you'll need to downgrade to an earlier version.
#1702 [11:13] <Cachiguanator> tengo un probloema y no se que hacer porque no se nada de estas cosas alguien me ayuda? es sobre un DxDiag este es el enlace: http://paste.ubuntu.com/12062778/
#1703 [11:13] <ITZMaTTY> oh ok
#1704 [11:13] <Cachiguanator> nme ayudas?
#1705 [11:13] <Jiggy12321> ??> Cachiguanator lang/sp
#1706 [11:13] * Bob22 [Bob22@notlogged] has joined #minecrafthelp
#1707 [11:13] <Jiggy12321> ??> Cachiguanator lang/es
#1708 [11:13] <Cachiguanator> que sigmifica eso?
#1709 [11:13] <Absol> Cachiguanator: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1710 [11:14] <Bob22> My minecraft account is really messed up
#1711 [11:14] <Jiggy12321> Bob22, explain?
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#1715 [11:15] <Cachiguanator> I have a UN problem and not know what to do because I know nothing of these things anyone help me? On UN is DxDiag This is the link: http://paste.ubuntu.com/12062778/
#1716 [11:15] <Bob22> It wouldn't let me log into my account so i reset my password using my email but it still says invalid even when I use my new password
#1717 [11:15] <Vivek> I am trying to redeem a prepaid code and it isnt working
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#1719 [11:15] * blockywerewolf06 [blockywerewolf06@notlogged] has quit. (Quit: Web client closed)
#1720 [11:15] * Cachiguanator [Cachiguanator@notlogged] has quit. (Client Quit)
#1721 [11:15] <Bob22> I don't know what to do
#1722 [11:15] * BOb [BOb@notlogged] has joined #minecrafthelp
#1723 [11:15] <GreyVulpine> Bob22 - As stated before, you'll need to wait 3 hours
#1724 [11:16] <Jiggy12321> Bob22, your login may be throttled.
#1725 [11:16] * BOb [BOb@notlogged] has quit. (Client Quit)
#1726 [11:16] <Bob22> Why do I have to wait for 3 hours?
#1727 [11:16] <Jiggy12321> Bob22, your login was throttled
#1728 [11:16] <GreyVulpine> Bob22 - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours.
#1729 [11:16] <Jiggy12321> ^ Still better than Valve's AntiCheat
#1730 [11:17] <Bob22> Why doesn't it just tell you that you have to wait 3 hours?
#1731 [11:17] <Bob22> And why couldn't I log into my account in the first place
#1732 [11:17] <Lord_Ralex> Bob22, that would defeat the purpose of such a system
#1733 [11:17] <GreyVulpine> In short, to prevent people from automatically scripting attacks against accounts.
#1734 [11:18] <Bob22> So could someone else be throttling my account
#1735 [11:18] * Aagha [Aagha@notlogged] has joined #minecrafthelp
#1736 [11:18] <GreyVulpine> Someone else?
#1737 [11:18] <Lord_Ralex> Throttles are based on the IP I believe
#1738 [11:18] <GreyVulpine> Indeed
#1739 [11:18] <Lord_Ralex> So no, someone else could not unless they are on your same network.
#1740 [11:18] <Bob22> Because I only reset my password so many times because my account stopped working
#1741 [11:19] <Bob22> And one more question
#1742 [11:20] <Bob22> After I wait 3 hours do I type in my password that I had before I changed it a bunch of times.
#1743 [11:20] * Larexi [Larexi@notlogged] has joined #minecrafthelp
#1744 [11:20] <Lord_Ralex> You will want to change your password, and use that one.
#1745 [11:20] <Aagha> My son is on an iPad ios5 and he just updated to 1.11.1alpha and the game freezes after 30 seconds. Any ideas?
#1746 [11:20] <Lord_Ralex> That way, you are certain it would be correct.
#1747 [11:20] <Jiggy12321> Uhh Aagha, iOS 5 is ancient.
#1748 [11:20] * lollll [lollll@notlogged] has joined #minecrafthelp
#1749 [11:20] <Aagha> I know
#1750 [11:20] <Larexi> Is This DirectX Safe?
#1751 [11:20] <Aagha> It's what we have
#1752 [11:21] <Aagha> Description says its compatible
#1753 [11:21] <Aagha> Also, can't upgrade
#1754 [11:21] <Jiggy12321> Aagha, not really. iOS 5 doesn't have the SDK that Minecraft PE needs
#1755 [11:21] <GreyVulpine> MInecraftPE has been reported to have issues with iOS 5.
#1756 [11:22] <Jiggy12321> It's supported, technically.
#1757 [11:22] <Aagha> Is there a way to downgrade so he can keep playing?
#1758 [11:22] <GreyVulpine> There is not.
#1759 [11:22] <Jiggy12321> A factory reset of the device
#1760 [11:22] <Jiggy12321> Only option.
#1761 [11:22] <GreyVulpine> Wouldn't give you an older version of minecraft that would run
#1762 [11:22] <Aagha> But how would I get the older version that works?
#1763 [11:23] <Jiggy12321> Older version of Minecraft, or iOS?
#1764 [11:23] <Aagha> Mc
#1765 [11:23] <Jiggy12321> Not possible at this point of time.
#1766 [11:23] * Bob22 [Bob22@notlogged] has quit. (Ping timeout: 204 seconds)
#1767 [11:23] <Aagha> Need to go back to prev version 1.0.4
#1768 [11:24] <Aagha> K
#1769 [11:24] * Larexi [Larexi@notlogged] has quit. (Ping timeout: 204 seconds)
#1770 [11:26] <lollll> Hello, i have this problem : ''(CertificateException: No subject altertive DNS name matching auth.server.mojang found)'' Can you help me please ?
#1771 [11:26] * minicraft [minicraft@notlogged] has joined #minecrafthelp
#1772 [11:26] * PaulSora8080 [PaulSora8080@notlogged] has joined #minecrafthelp
#1773 [11:27] <Jiggy12321> lollll, where does that error appear?
#1774 [11:27] <minicraft> criativo
#1775 [11:27] <lollll> when i want to login there's this message
#1776 [11:28] <Jiggy12321> lollll, the Minecraft authentication servers are running slow right now.
#1777 [11:28] <minicraft> dfmjfkfkfkdkodsdddisosidjdkdkdjjdkdkdkdkdkdkdkdksksssxmidcmkcmdfkcmfkncjdcncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn[
#1778 [11:28] <Jiggy12321> That is probably the issue
#1779 [11:28] * Lord_Ralex kicked minicraft from #minecrafthelp (Reason: inicraft :minicraft)
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#1781 [11:29] <PaulSora8080> i need help on my minecraft it crashed and it said i needed to update my graphic drivers so i updated everything and still work http://paste.ubuntu.com/12062906/
#1782 [11:29] <lollll> But I have this probleme since 2 months
#1783 [11:29] * Aagha [Aagha@notlogged] has quit. (Ping timeout: 204 seconds)
#1784 [11:30] <PaulSora8080> still doesnt work
#1785 [11:30] <PaulSora8080> anyone?
#1786 [11:31] * tthd [tthd@notlogged] has quit. (Ping timeout: 204 seconds)
#1787 [11:31] <Jiggy12321> One moment PaulSora8080
#1788 [11:31] <Jiggy12321> PaulSora8080, I'm sorry, but you'll need to downgrade to an earlier version.
#1789 [11:31] <Jiggy12321> of windows
#1790 [11:31] <PaulSora8080> ok
#1791 [11:32] * Enmortal [Enmortal@notlogged] has joined #minecrafthelp
#1792 [11:32] <PaulSora8080> thx for your help
#1793 [11:32] * CourtneyDeCookie [CourtneyDeCookie@notlogged] has joined #minecrafthelp
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#1795 [11:32] <Enmortal> Hi I need some help
#1796 [11:32] <Jiggy12321> Enmortal, yeah
#1797 [11:33] <Enmortal> I can't run minecraft on my pc
#1798 [11:33] <Jiggy12321> Enmortal, what do you mean?
#1799 [11:33] <Enmortal> The game crush before run
#1800 [11:33] <Jiggy12321> ??> Enmortal launcher/crash-log
#1801 [11:33] <Enmortal> I have all my dxdiag here: http://paste.ubuntu.com/12062956/
#1802 [11:33] <Absol> Enmortal: We need to see your crash log, which appears after a crash.
#1803 [11:33] <Absol> Enmortal: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1804 [11:34] <CourtneyDeCookie> I have the same problem as Jiggy . This is my URL for the website -> http://paste.ubuntu.com/12062904/
#1805 [11:34] <Enmortal> Also my crash log http://paste.ubuntu.com/12063007/
#1806 [11:35] * Larexi [Larexi@notlogged] has joined #minecrafthelp
#1807 [11:35] <Jiggy12321> CourtneyDeCookie, you'll need to downgrade to an earlier release of Windows.
#1808 [11:35] <Larexi> Is This The Ubuntu Thing?
#1809 [11:35] <Jiggy12321> Larexi, what>
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#1811 [11:35] <CourtneyDeCookie> Okay , thanks
#1812 [11:36] <Jiggy12321> Enmortal, I don't think your computer meets the minumum requirements to run Minecraft.
#1813 [11:36] <Larexi> Nvm
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#1816 [11:36] <Enmortal> Don't think?
#1817 [11:36] <Jiggy12321> Yeah. Your computer is fairly old.
#1818 [11:37] <lump> can anyone helpme? i am trying to update my graphics driver to allow minecraft on my comoutorbut it wont. here is the link toi the problem report. http://paste.ubuntu.com/12062987/
#1819 [11:37] * destruidor [destruidor@notlogged] has quit. (Client Quit)
#1820 [11:37] <Enmortal> Is there any chance to run it?
#1821 [11:37] <Jiggy12321> lump, you'll need to downgrade to an earlier release of Windows.
#1822 [11:37] <Jiggy12321> Enmortal, nope.
#1823 [11:37] <Jiggy12321> Now that I look, you DEFINATLEY do not meet the requirements.
#1824 [11:37] * CourtneyDeCookie [CourtneyDeCookie@notlogged] has quit. (Quit: Web client closed)
#1825 [11:37] <lump> it still wont work on windows 10? thats stupid
#1826 [11:38] <Enmortal> hahaha it's okay :'(
#1827 [11:38] <Jiggy12321> lump, no its not.
#1828 [11:38] <Enmortal> Thx for all
#1829 [11:38] <Jiggy12321> lump, your computer is ANCIENT.
#1830 [11:38] <Jiggy12321> No problem Enmortal.
#1831 [11:38] <lump> my computor is like 3 years old
#1832 [11:39] * lump [lump@notlogged] has quit. (Client Quit)
#1833 [11:39] <Jiggy12321> No it's not lol
#1834 [11:39] * destruidor [destruidor@notlogged] has joined #minecrafthelp
#1835 [11:40] <Enmortal> Any any? :(
#1836 [11:40] <Jiggy12321> Enmortal, I would suggest upgrading your computer.
#1837 [11:40] <Enmortal> Buying a new?
#1838 [11:40] <Jiggy12321> Yes.
#1839 [11:40] * Herculean [Herculean@notlogged] has joined #minecrafthelp
#1840 [11:40] <Enmortal> Hahaha
#1841 [11:40] * Laurexi [Laurexi@notlogged] has joined #minecrafthelp
#1842 [11:41] <Enmortal> I don't have enough money
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#1845 [11:41] <Enmortal> I have to play in the laptop xD
#1846 [11:41] <Jiggy12321> Sorry man, you're out of luck then. Lol
#1847 [11:41] <Enmortal> Thanks again :D
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#1849 [11:41] <Squid> hey
#1850 [11:42] <Laurexi> my minecraft says that i need to update my graphic drivers...?
#1851 [11:42] * oday0123 [oday0123@notlogged] has joined #minecrafthelp
#1852 [11:42] * TerraPlayer [TerraPlayer@notlogged] has joined #minecrafthelp
#1853 [11:42] <Jiggy12321> Laurexi, probably
#1854 [11:42] * souphacker [souphacker@notlogged] has quit. (Ping timeout: 192 seconds)
#1855 [11:42] <Jiggy12321> Can I have your DxDiag?
#1856 [11:42] <Laurexi> yea but it sent me here?
#1857 [11:43] <Jiggy12321> this is the Minecraft Support Channel :D
#1858 [11:43] * TerraPlayer [TerraPlayer@notlogged] has quit. (Client Quit)
#1859 [11:43] <Laurexi> XD ok so do i just give u the link?
#1860 [11:43] <Jiggy12321> yeah
#1861 [11:43] * deathspawn [deathspawn@notlogged] has quit. (Ping timeout: 206 seconds)
#1862 [11:44] <Squid> when I try to log in, it says my passward is wrong. When I go to change it, it still says i am getting the passward wrong and it wont let me log in
#1863 [11:44] <cookiejar> hello. I try to login and it said me : (CertificateException : No subject alternative DNS name matching authserver.mojang.com found.) I have this since 3 months. Help me please
#1864 [11:44] <Jiggy12321> cookiejar, what country do you reside in?
#1865 [11:44] <cookiejar> IN canada
#1866 [11:44] <Jiggy12321> Squid, your connection was throttled. Wait 3 hours.
#1867 [11:45] <Jiggy12321> cookiejar, ok. What antivirus do you have?
#1868 [11:45] * HazyDoug [HazyDoug@notlogged] has joined #minecrafthelp
#1869 [11:45] * Laurexi_ [Laurexi_@notlogged] has joined #minecrafthelp
#1870 [11:45] <cookiejar> i dont have one
#1871 [11:45] <Squid> thank you
#1872 [11:45] * Squid [Squid@notlogged] has quit. (Client Quit)
#1873 [11:46] <Laurexi_> My Graphics Drivers need updating?
#1874 [11:46] * oday0123 [oday0123@notlogged] has quit. (Ping timeout: 204 seconds)
#1875 [11:46] <Jiggy12321> Laurexi_, yes. I need the link to your Dxdiag
#1876 [11:46] <HazyDoug> fails to load minecraft, saying i have to update graphics? ive scanned my laptop but no updates are there. http://paste.ubuntu.com/12063114/
#1877 [11:46] <Laurexi_> http://paste.ubuntu.com/12063131/
#1878 [11:46] <Jiggy12321> HazyDoug, one moment. Laurexi_ was here first.
#1879 [11:47] * Laurexi [Laurexi@notlogged] has quit. (Ping timeout: 204 seconds)
#1880 [11:47] <Laurexi_> ?
#1881 [11:47] * milanoma [milanoma@notlogged] has joined #minecrafthelp
#1882 [11:47] <Jiggy12321> Laurexi_, Desktop or laptop
#1883 [11:47] * Minecrafter [Minecrafter@notlogged] has joined #minecrafthelp
#1884 [11:47] <Laurexi_> Laptop
#1885 [11:47] * dominic [dominic@notlogged] has joined #minecrafthelp
#1886 [11:48] <dominic> hello
#1887 [11:48] <Minecrafter> i need help with the free trial for minecraft for windows 10
#1888 [11:48] <dominic> i cannot connect to minecraft.net
#1889 [11:48] <dominic> "Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username."
#1890 [11:48] * Minecrafter [Minecrafter@notlogged] has quit. (Client Quit)
#1891 [11:49] <Laurexi_> dominic do u have a mojang account?
#1892 [11:49] * Erusun [Erusun@notlogged] has joined #minecrafthelp
#1893 [11:49] <dominic> םכב
#1894 [11:49] <dominic> ofc
#1895 [11:49] <dominic> i bought it
#1896 [11:49] <Jiggy12321> dominic, your connection may be throttled.
#1897 [11:49] * ethan [ethan@notlogged] has joined #minecrafthelp
#1898 [11:49] <Jiggy12321> Wait 3 hours.
#1899 [11:49] <ethan> i cant get the windows 10 minecraft beta
#1900 [11:49] <dominic> i even chacked if it knows the email by chacking usernames
#1901 [11:49] <Jiggy12321> HazyDoug, you'll need to downgrade to an earlier release of Windows.
#1902 [11:49] <Jiggy12321> ethan, why?
#1903 [11:49] <dominic> and it sent me back the information
#1904 [11:50] <HazyDoug> thanks, but do you know how i would do that?
#1905 [11:50] <ethan> i redeemed it the my power went out
#1906 [11:50] <dominic> tried to reset the password and it worked
#1907 [11:50] <dominic> but i sitll cannot loggin
#1908 [11:50] <ethan> now i cant redeem it
#1909 [11:50] <Jiggy12321> HazyDoug, go to the Windows 10 settings app
#1910 [11:50] <Jiggy12321> ethan, contact MOjang
#1911 [11:50] * milanoma [milanoma@notlogged] has quit. (Client Quit)
#1912 [11:50] <Jiggy12321> ??> ethan mojang/email
#1913 [11:50] <Absol> ethan: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1914 [11:50] <Absol> ethan: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1915 [11:50] <ethan> thx
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#1917 [11:50] <Jiggy12321> dominic, your connection was throttled. Wait 3 hours
#1918 [11:51] <dominic> what do you mean?
#1919 [11:51] <dominic> becose of to many attempts?
#1920 [11:51] <Jiggy12321> HazyDoug, go to the Windows 10 settings app, the go to Update and Security, then Recover
#1921 [11:51] <Jiggy12321> dominic, yes.
#1922 [11:51] * _Kotetsu_ [_Kotetsu_@notlogged] has joined #minecrafthelp
#1923 [11:51] <dominic> o thx
#1924 [11:52] <cookiejar> I dont have antivirus and i disactivate the firewall
#1925 [11:52] <_Kotetsu_> Oh god, there are a lot of people here...
#1926 [11:52] <Jiggy12321> cookiejar, ask your parents.
#1927 [11:52] * dominic [dominic@notlogged] has quit. (Client Quit)
#1928 [11:52] <Laurexi_> Jiggy12321 Is It Working?
#1929 [11:52] <Jiggy12321> Laurexi_, looking for a driver for you to install
#1930 [11:52] <Laurexi_> Ok Thx
#1931 [11:52] <Jiggy12321> Laurexi_, do you know what version of HD Graphics you have
#1932 [11:52] <Jiggy12321> HD 3000, HD 4000, etc.
#1933 [11:53] <Laurexi_> 1sec Ask My Parents
#1934 [11:54] <_Kotetsu_> Erm... This pops up when I try to run Minecraft: http://puu.sh/jyYyt/f07c0de6ac.png I just got Windows 10 last night and I followed the 'Fix The Problem' thing and now I have a http://paste.ubuntu.com/12063174/ link with my graphic drivers and stuff
#1935 [11:54] <_Kotetsu_> ._.
#1936 [11:54] <Laurexi_> Jiggy12321 We Dont Know
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#1938 [11:54] * Bluebeard [Bluebeard@notlogged] has joined #minecrafthelp
#1939 [11:54] <Extreme> Laurexi_: Run Windows update.
#1940 [11:55] <Jiggy12321> Extreme, can you walk _Kotetsu_ thru the process of installing APU drivers through device manager
#1941 [11:55] <Jiggy12321> I don't know how to do that
#1942 [11:55] <_Kotetsu_> Um.. what?
#1943 [11:55] <Laurexi_> How Do I Do That?
#1944 [11:56] <Extreme> ??> _Kotetsu_ win/dxdiag
#1945 [11:56] <Absol> _Kotetsu_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1946 [11:56] <_Kotetsu_> Okay, thanks
#1947 [11:56] <Jiggy12321> Extreme, he has a Dxdiag
#1948 [11:56] <Jiggy12321> http://paste.ubuntu.com/12063174/
#1949 [11:56] <Laurexi_> How do i run windows update?
#1950 [11:56] <Jiggy12321> Laurexi_, search "Windows Update"
#1951 [11:56] <Jiggy12321> on your computer search bar
#1952 [11:57] <Laurexi_> ok im on
#1953 [11:57] <cookiejar> I already ask my parents and it didnt work too
#1954 [11:57] <Extreme> _Kotetsu_: Download the Catalyst Software Suite here: https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#1955 [11:57] <Jiggy12321> Then "check for updates"
#1956 [11:57] * HazyDoug [HazyDoug@notlogged] has quit. (Ping timeout: 204 seconds)
#1957 [11:57] <Extreme> _Kotetsu_: Install the drivers as explained here: http://hopper.minecraft.net/help/guides/drivers/amd-manual-install/#install
#1958 [11:59] <Laurexi_> I acnt find it it just has links
#1959 [11:59] <Extreme> Laurexi_: You need to press "Check for updates".
#1960 [11:59] * Denzel [Denzel@notlogged] has joined #minecrafthelp
#1961 [11:59] <Laurexi_> its not there
#1962 [11:59] <Denzel> Hello?
#1963 [12:00] <Extreme> Laurexi_: It is there. Search "Windows Update" at Start and select "Check for updates"
#1964 [12:00] <Jiggy12321> Denzel, yes?
#1965 [12:00] <Bluebeard> I have the pocket edition and it just freezes after a short time
#1966 [12:00] <Extreme> Laurexi_: If you cannot figure out how to search or you have search disabled, use Win+R "ms-settings:windowsupdate" and press "Check for updates"
#1967 [12:01] <Denzel> i have minecraft pc and on any world it will crash me
#1968 [12:01] <Laurexi_> ok im on
#1969 [12:01] <Jiggy12321> Denzel, can I have the crash report?
#1970 [12:02] <Jiggy12321> ?? paste
#1971 [12:02] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1972 [12:02] <Laurexi_> im on
#1973 [12:04] <Denzel> i wentt to the bug tracker they said it was my render was to high for older versions i turned it down and its still not working
#1974 [12:04] <Jiggy12321> I have to go
#1975 [12:04] * Jiggy12321 [Jiggy12321@notlogged] has quit. (Quit: Leaving)
#1976 [12:04] <Laurexi_> extreme im on?
#1977 [12:04] <Extreme> Laurexi_: Yes?
#1978 [12:05] <Laurexi_> what now?
#1979 [12:05] * GPG [GPG@notlogged] has joined #minecrafthelp
#1980 [12:05] <Laurexi_> do i restart the computer it says a restart has been scheduled
#1981 [12:05] <Extreme> Laurexi_: You install the updates.
#1982 [12:05] <Extreme> Laurexi_: If you need to restart, do so.
#1983 [12:05] <Laurexi_> ok
#1984 [12:06] <GPG> for some reson if i run the snapshot it is soo laggy and glitche i need help
#1985 [12:06] * gggg [gggg@notlogged] has joined #minecrafthelp
#1986 [12:06] <_Kotetsu_> I am so lost on what I'm supposed to be doing...
#1987 [12:06] * gggg [gggg@notlogged] has quit. (Client Quit)
#1988 [12:07] <GPG> hello
#1989 [12:07] <GPG> for some reson if i run the snapshot it is soo laggy and glitche i need help
#1990 [12:07] <Herculean> when i launch minecraft it crashes then the message comes up with lack of updated graphics drivers i dont really know what to do
#1991 [12:08] <Denzel> bye
#1992 [12:08] * Denzel [Denzel@notlogged] has quit. (Quit: Web client closed)
#1993 [12:08] <GPG> did you try to install maods
#1994 [12:09] <_Kotetsu_> Is Extreme still here?
#1995 [12:09] <GPG> tidk
#1996 [12:10] * Herculean [Herculean@notlogged] has quit. (Quit: Web client closed)
#1997 [12:10] <GPG> ok im not geting help by
#1998 [12:11] * Laurexi_ [Laurexi_@notlogged] has quit. (Ping timeout: 204 seconds)
#1999 [12:12] <_Kotetsu_> Should I just go back to Windows 8.1?
#2000 [12:13] <_Kotetsu_> Cause I really liked it
#2001 [12:13] <_Kotetsu_> And all my friends said Windows 10 was better
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#2005 [12:14] <Aquaticcoo> help pls http://paste.ubuntu.com/12063377/
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#2008 [12:14] <Aquaticcoo> helpers?
#2009 [12:14] <_Kotetsu_> I don't think anyone is on
#2010 [12:14] <_Kotetsu_> And I have the same problem
#2011 [12:14] <_Kotetsu_> So...
#2012 [12:15] <Aquaticcoo> i'need help
#2013 [12:15] <_Kotetsu_> I'm just going back to Windows 8.1
#2014 [12:15] * edson [edson@notlogged] has joined #minecrafthelp
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#2017 [12:15] <Aquaticcoo> http://paste.ubuntu.com/12063377/ help
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#2019 [12:16] <Extreme> _Kotetsu_: I told you what to do.
#2020 [12:16] * hergot007 [hergot007@notlogged] has joined #minecrafthelp
#2021 [12:16] <Rikairchy> Aquaticcoo, your graphics card is not supported on Windows 10
#2022 [12:16] <Extreme> _Kotetsu_: Where are you having issues?
#2023 [12:16] <Rikairchy> ??> Aquaticcoo gpu/intel/ig4
#2024 [12:16] <Absol> Aquaticcoo: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#2025 [12:16] <_Kotetsu_> I honestly just like Windows 8.1 more
#2026 [12:16] <Absol> Aquaticcoo: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#2027 [12:16] <Aquaticcoo> thanks
#2028 [12:17] <_Kotetsu_> So, yeah, I'm going back to that
#2029 [12:17] * _Kotetsu_ [_Kotetsu_@notlogged] has quit. (Quit: Web client closed)
#2030 [12:17] * hergot007 [hergot007@notlogged] has quit. (Client Quit)
#2031 [12:18] * endermage [endermage@notlogged] has quit. (Client Quit)
#2032 [12:19] <Aquaticcoo> What do I do I do to correct this error?
#2033 [12:19] <Aquaticcoo> http://paste.ubuntu.com/12063377/
#2034 [12:20] <Rikairchy> Aquaticcoo, I told you.
#2035 [12:20] <Rikairchy> your computer is incompatible with 10
#2036 [12:20] <Rikairchy> either downgrade the software or get a new computer
#2037 [12:20] <Rikairchy> that card will only support 1.7.2 or below
#2038 [12:21] <Aquaticcoo> link is incopatible
#2039 [12:22] * Quil [Quil@notlogged] has joined #minecrafthelp
#2040 [12:22] <Rikairchy> ?
#2041 [12:22] <Aquaticcoo> 1.72 not working
#2042 [12:22] <Aquaticcoo> 1.7.2 not working
#2043 [12:22] <Quil> I redeemed Minecraft Windowa 10 for the wrong hotmail email is there a way i can transfer it to the right account?
#2044 [12:22] <Rikairchy> you need to go back to Windows 7
#2045 [12:23] * Aquaticcoo [Aquaticcoo@notlogged] has quit. (Quit: Web client closed)
#2046 [12:23] <Quil> ...
#2047 [12:23] * Quil [Quil@notlogged] has quit. (Client Quit)
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#2051 [12:28] <Stepht7s> How can I play on my older iPad ? I have iOS 5.1.1 and up to date.
#2052 [12:29] * deathspawn [deathspawn@notlogged] has joined #minecrafthelp
#2053 [12:31] <Rikairchy> which iPad generation
#2054 [12:31] * Surferqueen2002 [Surferqueen2002@notlogged] has quit. (Ping timeout: 204 seconds)
#2055 [12:31] <Stepht7s> 1st gen
#2056 [12:32] <Rikairchy> install it from the App Store
#2057 [12:32] <Stepht7s> Which is what I was using when I purchased the app originally
#2058 [12:33] <Rikairchy> you need iOS 4.3+
#2059 [12:33] * Steamedications [Steamedications@notlogged] has joined #minecrafthelp
#2060 [12:33] <Steamedications> Hi
#2061 [12:33] <Steamedications> I need help
#2062 [12:33] <Rikairchy> and the first two generations of iPhone and iPod Touch are both unsupported.
#2063 [12:34] <Steamedications> I have error with minecraft, I keep crashing for same error
#2064 [12:34] <Steamedications> I tried updating java but that only made it worse
#2065 [12:34] <Rikairchy> what's the eror?
#2066 [12:34] <Steamedications> this is the error I keep getting
#2067 [12:34] <Rikairchy> error*
#2068 [12:34] <Stepht7s> Ugh! Isn't there an older version I can still use?!
#2069 [12:34] <Steamedications> # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000007fee7bea6f1, pid=4792, tid=4484 # # JRE version: Java(TM) SE Runtime Environment (7.0_79-b15) (build 1.7.0_79-b15) # Java VM: Java HotSpot(TM) 64-Bit Server VM (24.79-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig7icd64.dll+0x2a6f1] # # Failed to write core dump. Minidu
#2070 [12:34] <Rikairchy> ??> Steamedications paste
#2071 [12:34] <Absol> Steamedications: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2072 [12:34] <Steamedications> rika done
#2073 [12:34] <Rikairchy> Stepht7s, you can try installing it from the App Store
#2074 [12:34] <Rikairchy> what does it say when you try?
#2075 [12:35] <Stepht7s> It installs but then freezes when I click play
#2076 [12:35] <Steamedications> ok here's the link for the PASTE http://paste.ubuntu.com/12063541/
#2077 [12:36] <Steamedications> Can anyone help?
#2078 [12:36] <Rikairchy> ??> Steamedications dxdiag
#2079 [12:36] <Rikairchy> ??> Steamedications win/dxdiag
#2080 [12:36] <Absol> Steamedications: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2081 [12:37] <Steamedications> Eh..
#2082 [12:37] <Steamedications> Do I really have to do that ?
#2083 [12:37] * Gold_Bold [Gold_Bold@notlogged] has joined #minecrafthelp
#2084 [12:37] * joey [joey@notlogged] has joined #minecrafthelp
#2085 [12:38] <Steamedications> Doing it
#2086 [12:38] <Rikairchy> no
#2087 [12:38] <Rikairchy> you don't have to do anything
#2088 [12:38] <Rikairchy> but you don't have to be given help as well.
#2089 [12:38] * joey is now known as Guest19127
#2090 [12:38] <Steamedications> Rude.
#2091 [12:38] <Rikairchy> same
#2092 [12:38] <Stepht7s> I will try some stuff thanks for helping :)
#2093 [12:38] <Guest19127> is anyone having a problem where the verification email for a mojang account isn't actually sending?
#2094 [12:38] <Rikairchy> ??> Guest19127 account/email-missing
#2095 [12:38] <Absol> Guest19127: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#2096 [12:38] <Absol> Guest19127: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#2097 [12:39] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 202 seconds)
#2098 [12:39] <Steamedications> Here! goti t http://paste.ubuntu.com/12063571/
#2099 [12:39] <Steamedications> it *
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#2102 [12:39] * Stepht7s [Stepht7s@notlogged] has quit. (Quit: Web client closed)
#2103 [12:40] <Rikairchy> Steamedications, that is not what those pages said to do
#2104 [12:40] <Rikairchy> at all.
#2105 [12:40] <Steamedications> Ugh
#2106 [12:40] <Steamedications> Eheheh
#2107 [12:40] <Steamedications> Ok wait, sorry
#2108 [12:40] <Guest19127> i am using a yahoo email and for mojang and i can sign in just fine, but when I try to download the windows 10 beta minecraft it asks to send a verification email. the verification email never actually sends though, that is my problem.
#2109 [12:41] <Rikairchy> did you read the articles
#2110 [12:41] <Guest19127> yes
#2111 [12:41] <Rikairchy> did you check the spam folder
#2112 [12:41] <Guest19127> it all comes down to the verification email that isnt sending
#2113 [12:41] * Omar [Omar@notlogged] has joined #minecrafthelp
#2114 [12:41] <Guest19127> yeah i checked everywhere
#2115 [12:43] <Steamedications> Rikairchy http://paste.ubuntu.com/12063595/
#2116 [12:43] * Shadrack [Shadrack@notlogged] has joined #minecrafthelp
#2117 [12:43] <Guest19127> the email finally sent!
#2118 [12:43] <Shadrack> o/
#2119 [12:44] <Guest19127> thanks for that article
#2120 [12:44] <Rikairchy> 7 enterprise?
#2121 [12:44] <Steamedications> Rikairchy ?
#2122 [12:44] <Rikairchy> be patient
#2123 [12:45] <Steamedications> Sorry, I thought you didn't receive the URL,
#2124 [12:45] <Rikairchy> download and install this, Steamedications https://downloadcenter.intel.com/download/24973
#2125 [12:45] <Rikairchy> install it, restart, and retry
#2126 [12:46] <Steamedications> Sir, you cant make me download such thing without knowing what is going on, how can I trust you?
#2127 [12:46] <Rikairchy> I'm not forcing you to do anything
#2128 [12:46] <Rikairchy> you came here for help
#2129 [12:46] <Steamedications> Can you explain a bit what is going on to my client ?
#2130 [12:46] <Rikairchy> drivers for the graphics card.
#2131 [12:46] <Steamedications> And by the way, windows updater is disabled on my computer
#2132 [12:47] <Steamedications> Yeah, so the bug was from the bad graphic system I got?
#2133 [12:47] <Steamedications> Oh :(
#2134 [12:47] <Rikairchy> no
#2135 [12:47] <Omar> my problem is having a lack of updated grafics drivers http://paste.ubuntu.com/12063560/
#2136 [12:47] <Rikairchy> do you have administrative rights on that computer, Steamedications
#2137 [12:47] <Steamedications> Yeah
#2138 [12:48] * thalasala [thalasala@notlogged] has joined #minecrafthelp
#2139 [12:48] <Steamedications> Rikairchy there is 2 download files on the link you sent me
#2140 [12:48] <Rikairchy> Omar, your computer does not fully support Windows 10
#2141 [12:48] <Steamedications> which one I download?
#2142 [12:48] <Rikairchy> the first one
#2143 [12:48] <Steamedications> they both 64 bit
#2144 [12:48] <Steamedications> oh ok
#2145 [12:48] <Rikairchy> ??> Omar gpu/intel ig4
#2146 [12:48] <Rikairchy> ??> Omar gpu/intel/ig4
#2147 [12:48] <Absol> Omar: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#2148 [12:48] <Absol> Omar: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#2149 [12:48] <Omar> oh ok
#2150 [12:49] <Steamedications> Rikairchy after installing it and restarting Computer, I should be done?
#2151 [12:49] <thalasala> I have no minecraft sounds
#2152 [12:49] <Rikairchy> do you have admin rights on that computer?
#2153 [12:49] <Steamedications> Rika umm yeah?
#2154 [12:49] <Rikairchy> it seems like it might be a work or school computer
#2155 [12:49] <Steamedications> No haha,
#2156 [12:49] <Steamedications> Its home computer
#2157 [12:49] <Steamedications> How could I be at school at 20:49 :p
#2158 [12:49] <Rikairchy> why Enterprise, just out of curiousity
#2159 [12:49] <Rikairchy> you could take it home
#2160 [12:49] <Rikairchy> and it's not even 1400 here.
#2161 [12:50] <studio> So I have a question, when I try to add more memory to my game. I go into edit profile and I change the 1G in JVM arguments and make it 2G but when I uncheck it again and save it, it says I have no memory all over again. any ideas?
#2162 [12:50] <Steamedications> I disabled windows updater and disabled some connections things with microsoft
#2163 [12:50] <Rikairchy> easier ways to pirate windows.
#2164 [12:50] <Steamedications> Rikairchy Ah, no, its home computer, I swear, I know you wont believe in anyway..
#2165 [12:50] * thalasala [thalasala@notlogged] has quit. (Client Quit)
#2166 [12:50] <Rikairchy> regardless.
#2167 [12:50] <Steamedications> so what I do after installing.
#2168 [12:50] <Rikairchy> install that
#2169 [12:51] <Steamedications> Rikairchy, how can I contact you?
#2170 [12:51] <Rikairchy> same way you did this time.
#2171 [12:51] <Steamedications> Ah so you all time here?
#2172 [12:51] <Rikairchy> no
#2173 [12:51] <Steamedications> You get paid or something?
#2174 [12:52] <Rikairchy> no.
#2175 [12:52] <studio> um rikairchy?
#2176 [12:52] <Steamedications> it gave me an option ( Automatically run WinSAT and enable windows Aero desktop theme ( If supported).) Should I accept?
#2177 [12:52] <studio> nevermind.
#2178 [12:52] <Steamedications> Rikairchy its nice from you helping random people
#2179 [12:53] <Shadrack> he gets paid with invisible peanuts
#2180 [12:53] <Rikairchy> yes, Steamedications
#2181 [12:53] <Rikairchy> I get paid in drugs
#2182 [12:53] <Steamedications> Haha
#2183 [12:53] <Steamedications> Rikairchy very nice to meet you
#2184 [12:53] <Steamedications> Alright! Its installing
#2185 [12:54] <Steamedications> Hey by the way, there is a very common error for who ever updates java and uses minecraft new version
#2186 [12:54] * assyrianboy77 [assyrianboy77@notlogged] has joined #minecrafthelp
#2187 [12:54] <Steamedications> saw the bug everywhere on youtube and I kept getting it thats why I stuck with the old launcher
#2188 [12:54] <Steamedications> altho the newest was faster :/
#2189 [12:54] * Shadrack passes Rikairchy a bankie of drugs under the irc table
#2189 [12:54] * Steamedications
#2189 [12:54] * Steamedications &lTesting
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#2191 [12:56] * Steamedications smokes weed with Rikairchy and sings "Smoke weed everyday".
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#2192 [12:56] <Steamedications> Rikairchy done installing I'll restart computer
#2193 [12:56] * joey [joey@notlogged] has joined #minecrafthelp
#2194 [12:56] <Steamedications> After that everything is done?
#2195 [12:57] * Vanessa [Vanessa@notlogged] has joined #minecrafthelp
#2196 [12:57] * joey is now known as Guest13045
#2197 [12:57] <Shadrack> Welcome! Welcome! come right in!
#2198 [12:57] <Steamedications> Ahahaha
#2199 [12:58] <Steamedications> Rikairchy?
#2200 [12:59] <Guest13045> When I sign in with my mojang account to get windows 10 edition, I can't find the button to redeem it and get it for free
#2201 [12:59] <Steamedications> I'll restart pc
#2202 [12:59] <Steamedications> Rikairchy thanks a lot for helping me, I'll come back later here and keep saying hi to ya :) thanks again!
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#2204 [13:00] * Kris__ [Kris__@notlogged] has joined #minecrafthelp
#2205 [13:01] <Guest13045> Anyone having the same issue?
#2206 [13:02] <Kris__> Hey, i need a plugin simular to "BadgerProtection" For my mc teams server. I know i could post this on the forums... But no one seems to wanna help me out...
#2207 [13:02] <Rikairchy> issue as?
#2208 [13:02] <Rikairchy> ??> Kris__ mods
#2209 [13:02] <Absol> Kris__: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2210 [13:02] <Absol> Kris__: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2211 [13:02] <Guest13045> can anyone help me with the problem
#2212 [13:02] <Rikairchy> what problem is that
#2213 [13:03] <Guest13045> When I sign in with my mojang account to get windows 10 edition, I can't find the button to redeem it and get it for free
#2214 [13:03] <Rikairchy> hm
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#2218 [13:04] <Guest13045> nvm i got it! i had to import my old minecraft account
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#2223 [13:12] <Chris_> Minecraft on my computer is temperamental when loading up. Sometimes it will load very fast (as expected because I have a relatively powerful rig) and other times it will take 5-10 mins (sometimes freezing up) to load.
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#2227 [13:13] <Thalasala> good afternoon folks. I am trying to help my daughters restore the sound for Minecraft on their computers.
#2228 [13:14] * jairg [jairg@notlogged] has joined #minecrafthelp
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#2230 [13:14] * PRoDiGY_Z3R0 [PRoDiGY_Z3R0@notlogged] has joined #minecrafthelp
#2231 [13:14] <doppyme2> hi i need help logging in
#2232 [13:15] <jairg> portugues
#2233 [13:15] <PRoDiGY_Z3R0> So...i'm still having problems logging in on the 2 sites and the game itself...
#2234 [13:15] * thomas19971 [thomas19971@notlogged] has joined #minecrafthelp
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#2236 [13:15] <jairg> problem in the dravers
#2237 [13:15] <jairg> help
#2238 [13:16] <Shadrack> Thalasala options > sound, or control s/m
#2239 [13:16] * thomas19971 [thomas19971@notlogged] has quit. (Client Quit)
#2240 [13:16] <PRoDiGY_Z3R0> What if we don't know our transaction ID?
#2241 [13:16] <Shadrack> control + s/m
#2242 [13:16] * thomas19971 [thomas19971@notlogged] has joined #minecrafthelp
#2243 [13:16] <Shadrack> you'll have to find it..
#2244 [13:16] <Thalasala> let me have them try that. one moment
#2245 [13:17] * thomas19971 [thomas19971@notlogged] has quit. (Client Quit)
#2246 [13:18] <Thalasala> I checked the option > sound and all of them are turned up. She's checking the control s/m
#2247 [13:19] <Thalasala> is that control s+m?
#2248 [13:19] * Bubby [Bubby@notlogged] has joined #minecrafthelp
#2249 [13:19] <Bubby> I was hacked
#2250 [13:19] <Shadrack> control + s and then control + m
#2251 [13:20] <Extreme> ??> Bubby account/hacked
#2252 [13:20] <Absol> Bubby: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2253 [13:20] <Absol> Bubby: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2254 [13:20] <Shadrack> control +s usually enables/disables sound, +m is usually music
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#2256 [13:20] <Thalasala> okay Shadrack. just a moment
#2257 [13:21] <jairg> no
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#2261 [13:21] <Chris_> Is there a way to figure out what is causing minecraft to load world so very slowly?
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#2263 [13:22] <Shadrack> Thalasala if it's still not working, what operating system do they use?
#2264 [13:22] <Clock> Chris_, what is your render distance set to?
#2265 [13:23] <Thalasala> that didn't work. they are using windows 10
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#2267 [13:23] <Chris_> I am not sure Clock, let me log on and check.
#2268 [13:25] <Thalasala> i checked for video and audio updates, and they all seem to be up to date
#2269 [13:25] <Chris_> It is set to 32 chunks. My rig is pretty powerful and have yet to find a game that I can't play on max setting.
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#2271 [13:25] <Clock> Chris_, well here you go: it's MC
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#2273 [13:26] <zainy> why do we have to play demo?
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#2275 [13:26] <Chris_> So MC has more data usage then games like skyrim?
#2276 [13:27] <Lord_Ralex> MC is not nearly as optimized as those games
#2277 [13:27] <Lord_Ralex> Nor does it use the same rendering library/engine to do it's work.
#2278 [13:27] <Chris_> I'm sorry I'm not sure what you mean by that first statement.
#2279 [13:28] <Chris_> As in it's not polished well and so is more intensive?
#2280 [13:28] <Lord_Ralex> Skyrim and such games are built to try to use as much resources as it can
#2281 [13:28] <Lord_Ralex> Minecraft is not so much
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#2284 [13:28] <Lord_Ralex> Good example: Minecraft does a lot of work on a single thread. Those games will do it across them.
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#2289 [13:30] <Lord_Ralex> Skyrim also has large teams with huge amount of resources to dev in. Minecraft has not.
#2290 [13:30] <Lord_Ralex> So Skyrim can afford to do that, MC cannot.
#2291 [13:30] <suha7866> what is wrong with my error?
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#2294 [13:31] <Chris_> I think I see, so it is just (pardon the term) sloppy with data usage.
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#2297 [13:32] <Chris_> So I don't play MC, it is for my son mostly, what would be a good render distance to attempt since maxed out is too much?
#2298 [13:32] <ToXiC_Griim> I keep trying to sign in to the minecraft website and i cant sign in
#2299 [13:32] <Lord_Ralex> Rendering is generally slow as it loads the data involved. If you give it time, it should eventually load it all.
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#2302 [13:33] <Lord_Ralex> Once it's loaded, it does take a bit more to keep it loaded, but it should be acceptable. Otherwise, just decreasing it and trying to find your sweet spot.
#2303 [13:34] <Lord_Ralex> I usually don't go uber-far, even the default 12 (or 10) is what I use, and I use a decent machine that can handle a lot more.
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#2305 [13:34] <Chris_> Ok, well I will play around with those and see what I can get so that he doesn't call me every 5 mins that the game is going slowly. Thank you for you help.
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#2308 [13:36] <miranda312> I need help. I click play when my minecraft loader(not the game) finishes loading but it wont let me play minecraft. It gives me a warning. how can i fix this for windows 10 pc?
#2309 [13:38] <miranda312> someone help me plz
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#2311 [13:38] <miranda312> http://paste.ubuntu.com/12064049/ plz
#2312 [13:38] <miranda312> how do i fix my mc
#2313 [13:38] <miranda312> i cant play it
#2314 [13:38] <miranda312> cuz it takes me back to the runner
#2315 [13:38] <Thalasala> I am also waiting for help with a sound issue. I tried the control s/m and all sound options are turned all the way up.
#2316 [13:38] <Marnix220> how do i fix my Minecraft? http://paste.ubuntu.com/12064084/
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#2318 [13:38] <miranda312> 0 if u are here because when u click play for mc u go back to the runner/loader
#2319 [13:39] <miranda312> 0
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#2321 [13:39] <Marnix220> how do i fix my Minecraft? http://paste.ubuntu.com/12064084/
#2322 [13:39] <miranda312> how do i fix mc http://paste.ubuntu.com/12064049/
#2323 [13:39] <miranda312> im 10 XD
#2324 [13:39] <Marnix220> how do i fix my Minecraft? http://paste.ubuntu.com/12064084/
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#2326 [13:40] <bug> hi can somebody helps me ? my minecraft is always crashing
#2327 [13:40] <miranda312> i cant even play it
#2328 [13:40] <miranda312> when i press play it takes me b ack
#2329 [13:40] <miranda312> back
#2330 [13:41] <bug> when i open a world my minecraft crashs
#2331 [13:41] <miranda312> 0 if u have a roblox
#2332 [13:41] <miranda312> 0
#2333 [13:41] <miranda312> 0 if u wanna record with me on roblox (o)
#2334 [13:42] <miranda312> (0)
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#2345 [13:49] <GPG> i wold ask for forum help but ther is no one ther
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#2347 [13:50] <miranda312> i need help
#2348 [13:50] <miranda312> i press play to play mc
#2349 [13:50] <miranda312> and it takes me back
#2350 [13:50] <miranda312> and then theres a pop up
#2351 [13:50] <miranda312> http://paste.ubuntu.com/12064049/
#2352 [13:50] <GPG> tok
#2353 [13:50] <miranda312> what do i do?
#2354 [13:50] <miranda312> it says i need to update my graphic drivers
#2355 [13:51] <GPG> tdid you try to instal mods
#2356 [13:51] <miranda312> but im 10 and my mom is not home
#2357 [13:51] <miranda312> no
#2358 [13:51] <miranda312> i did but idk how to put it ig.....
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#2360 [13:51] <miranda312> i did install forge
#2361 [13:51] <miranda312> but didnt use 1 mod
#2362 [13:51] <GPG> tok
#2363 [13:51] <GPG> i think i no the problem
#2364 [13:51] <miranda312> what is it?
#2365 [13:52] <GPG> twell wat verson r you using
#2366 [13:52] <miranda312> 1.8.8
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#2368 [13:52] <GPG> ok that might have to do with it
#2369 [13:52] <miranda312> what is it?
#2370 [13:52] <GPG> ttry use ing 1.8 and see if i works
#2371 [13:52] <GPG> tif i dose not come bake
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#2373 [13:53] <miranda312> http://prntscr.com/83vlk2
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#2378 [13:54] <miranda312> im trying...
#2379 [13:54] <GPG> did you install windows 10
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#2382 [13:54] <miranda312> yes
#2383 [13:54] <GPG> toh ok
#2384 [13:54] <miranda312> all by myself and im 10
#2385 [13:54] <hi> help my game wont work
#2386 [13:54] <miranda312> no help at al
#2387 [13:54] <miranda312> all
#2388 [13:54] <GPG> you have to use minecraft windows 10 edion
#2389 [13:55] <hi> yes
#2390 [13:55] <miranda312> u mean buy it?
#2391 [13:55] <hi> its free
#2392 [13:55] <miranda312> how do u buy it?
#2393 [13:55] <GPG> no you can get it for free
#2394 [13:55] <miranda312> where
#2395 [13:56] <miranda312> the 1.8 thing didnt work
#2396 [13:56] <GPG> tbut did you buy minecraft in the past
#2397 [13:56] <miranda312> my mom did
#2398 [13:56] <miranda312> september 12 or 14, 2014
#2399 [13:56] <miranda312> i know she did it in september 2014
#2400 [13:56] <hi> i got windows 10 just barely and it took forever andmy game still wont work.help
#2401 [13:56] <miranda312> same hi
#2402 [13:56] <miranda312> gpg is figuring that out
#2403 [13:56] <GPG> ok go to the home of minecraft forms and scroll down till you find it
#2404 [13:57] <miranda312> link?
#2405 [13:57] <GPG> ya
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#2407 [13:57] <miranda312> can u give me a link
#2408 [13:57] <hi> ya
#2409 [13:57] <GPG> how do you do that
#2410 [13:57] <GPG> ill try
#2411 [13:58] <miranda312> right click a link
#2412 [13:58] <GPG> brb
#2413 [13:58] <miranda312> click copy
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#2415 [13:58] <miranda312> then click on this chat bar thing and do ctrl and v at the same time
#2416 [13:58] <hi> this is taking forevvveerrrrr
#2417 [13:58] <miranda312> i know
#2418 [13:58] <miranda312> ive been here half an hour
#2419 [13:58] <miranda312> and im 10
#2420 [13:58] <miranda312> i might as well do another roblox episode on youtube
#2421 [13:59] <hi> roblox sucks tho
#2422 [13:59] <hi> whats ur cannel?
#2423 [13:59] <miranda312> miranda krauza/roblox radness
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#2425 [13:59] <Lord_Ralex> miranda312, you need to install all Windows Updates for your computer
#2426 [13:59] <Lord_Ralex> ??> miranda312 win/update
#2427 [13:59] <Absol> miranda312: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2428 [13:59] <miranda312> ???
#2429 [14:00] <GPG> ok im brb
#2430 [14:00] <miranda312> k
#2431 [14:00] <GPG> https://mojang.com/2015/08/windows-10-edition-beta-0-12-2-0/
#2432 [14:01] <GPG> this is the link
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#2434 [14:01] <hi> i have windows 10 but now i need more?
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#2437 [14:02] <GPG> wat do you guys need help with
#2438 [14:02] <hi> making the game work
#2439 [14:02] <GPG> why wont it work
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#2441 [14:03] <Vitoriscute> can anyone help me please? When Im playing in creative mode, my Fps is 90, but when I change to survival, my fps down to 3, -10, i dont know how to fix it. This happens in single player and multiplayer servers
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#2444 [14:03] <GPG> just turn them up
#2445 [14:03] <hi> i dont know. i just barely updated windows 10 and it still keeps saying it crashs
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#2448 [14:03] <GPG> ok you need minecraft windows 10
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#2450 [14:04] <Lord_Ralex> That is never the answer...
#2451 [14:04] <GPG> ill send a link
#2452 [14:04] <Lord_Ralex> hi, what is it saying when it crashes
#2453 [14:04] <GPG> https://mojang.com/2015/08/windows-10-edition-beta-0-12-2-0/
#2454 [14:04] <hi> it crashed and the format isnt right. i think
#2455 [14:04] <hi> i just barely got windows 10
#2456 [14:05] <Lord_Ralex> hi, then the page you would have been taken to gave you directions to follow.
#2457 [14:05] <GPG> use the link
#2458 [14:05] <Lord_Ralex> hi, you would have generated a report, and have a dxdiag report to give us. Do you have that
#2459 [14:05] <Lord_Ralex> GPG, that does nothing, and is not the answer to anything windows 10 related.
#2460 [14:05] <hi> i know tht but then the directions are all geeky and i dont understand them
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#2462 [14:05] <Lord_Ralex> hi, they are made to be followed by non-"geeks". Use the images if you need to.
#2463 [14:05] <GPG> im a geek
#2464 [14:05] <Xelom> Hello!
#2465 [14:06] <GPG> hi
#2466 [14:06] <Xelom> All dem ops :O
#2467 [14:06] <Xelom> :P**
#2468 [14:06] <GPG> wat
#2469 [14:06] <hi> wait let me see if it works now. my computer says it is up to date and on windows 10
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#2473 [14:08] <anfer> i have a crash report
#2474 [14:08] <anfer> [14:58:39] [main/INFO]: Loading tweak class name com.mumfrey.liteloader.launch.LiteLoaderTweaker [14:58:39] [main/INFO]: Using primary tweak class name com.mumfrey.liteloader.launch.LiteLoaderTweaker [14:58:39] [main/INFO]: Loading tweak class name cpw.mods.fml.common.launcher.FMLTweaker [14:58:39] [main/INFO]: Calling tweak class com.mumfrey.liteloader.launch.LiteLoaderTweaker [14:58:39] [main/INFO]: Bootstrapping LiteLoader 1.
#2475 [14:08] <hi> nope dosent work still says i have crash report
#2476 [14:08] <Lord_Ralex> anfer, we do not help with mods
#2477 [14:08] <Lord_Ralex> hi, provide the report as the directions tell you.
#2478 [14:08] <anfer> oh
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#2480 [14:08] <hi> i dont understand the directions
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#2482 [14:09] <Lord_Ralex> hi, they are made to be understood. Please actually read them slowly and follow them.
#2483 [14:09] <Lord_Ralex> They are not hard.
#2484 [14:09] <hi> yes they are for kid
#2485 [14:09] <hi> no help
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#2487 [14:10] <hi> u suck
#2488 [14:10] * Lord_Ralex kicked hi from #minecrafthelp (Reason: i :Not my issue then)
#2489 [14:10] <Xelom> ugh
#2490 [14:10] <Xelom> Why does he have to be disrepectful
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#2492 [14:10] <mattym> Some people are just too thick headed
#2493 [14:11] <Xelom> mhm
#2494 [14:11] <stdod> fak ju
#2495 [14:11] <Xelom> ?
#2496 [14:12] <stdod> espercorn
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#2498 [14:13] <Xelom> No advertising allowed on here, right?
#2499 [14:13] <mattym> Right
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#2502 [14:13] <Johan> Hello everyboady. I have downloaded the Windows 10 edition of minecraft in the Windows Store (the trial, not the purchased version) and after that i got my code for activating the premium version of minecraft windows 10. When i activated my code the Windows Store opened and there was written ''Installed" and if I opened the game it was stil the trial version. So I removed it from my pc and installed it again, but it did not work. How
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#2505 [14:14] <mattym> Johan, Uninstall the game again, then log out of the Windows Store, restart the computer, then log back into the store and try the download again, see if that resolves it
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#2510 [14:15] <Johan> The first 2 things have i already did. Would restarting the computer really be helpfull Mattym?
#2511 [14:16] <Xelom> Its nessecary in some cases
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#2513 [14:16] <Johan> Okay
#2514 [14:16] <mattym> Johan, Restart while logged out of the store, and with it uninstalled
#2515 [14:16] <mattym> Johan, That should reset it, hopefully
#2516 [14:17] <Johan> One question: how could i ever log out to the store??
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#2518 [14:17] <mattym> Johan, Havent used Win10 yet, so im not sure where that option is
#2519 [14:18] <Xelom> I'd personally stay with windows 7
#2520 [14:18] <Xelom> But thats just my opinion
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#2522 [14:18] <mattym> Im waiting for at least two driver updates on Win10 for my graphics before making the jump
#2523 [14:18] <Johan> I'm sorry i did not look very well. I have found the log out button. I am going to try it right now.
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#2526 [14:19] <kevin55> hey i need some help
#2527 [14:20] <Xelom> With..?
#2528 [14:20] <kevin55> my drivers
#2529 [14:20] <mattym> kevin55, Do you have the link to your dxdiag report? If so please post it in the chat.
#2530 [14:20] <Xelom> Is this anything minecraft related?
#2531 [14:20] <kevin55> http://paste.ubuntu.com/12064663/
#2532 [14:21] <kevin55> just did
#2533 [14:21] <mattym> kevin55, One moment
#2534 [14:21] * cabralzinho [cabralzinho@notlogged] has joined #minecrafthelp
#2535 [14:21] <mattym> kevin55, Download and Install the Catalyst Software Suite from this page https://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
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#2538 [14:22] <kevin55> ok thanks
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#2541 [14:23] <mattym> kevin55, Even with that update, you may need to run the game on an older version
#2542 [14:23] <kevin55> ok
#2543 [14:23] <Markr> I
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#2548 [14:24] <billirock7> Hi, my name is Sebastian
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#2550 [14:24] <Xelom> hello, do you need any help?
#2551 [14:24] <billirock7> Yes
#2552 [14:24] <mattym> billirock7, Please explain the problem.
#2553 [14:24] <Xelom> we can maybe help you out.
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#2555 [14:24] <kevin55> ok thanks for the help
#2556 [14:24] * Nickjm2605 [Nickjm2605@notlogged] has joined #minecrafthelp
#2557 [14:24] <Markr> I was just wondering why when I open mine craft it says that is is out of memory
#2558 [14:25] * kevin55 [kevin55@notlogged] has quit. (Quit: Web client closed)
#2559 [14:25] <Xelom> I've had that problem before.
#2560 [14:25] * cmcmeins [cmcmeins@notlogged] has joined #minecrafthelp
#2561 [14:25] <mattym> ??> Markr launcher/crash-log
#2562 [14:25] <Absol> Markr: We need to see your crash log, which appears after a crash.
#2563 [14:25] <Absol> Markr: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2564 [14:25] <billirock7> Look'll tell me to buy a premium account and then asked me to confirm the email, but there was a problem and I block the account, now recovered and I have not the premium could help me please
#2565 [14:25] <mattym> Markr, Follow the directions from Absol to show use the crash report
#2566 [14:25] <Xelom> Anywho, I'll be heading off
#2567 [14:25] <Xelom> goodbye.
#2568 [14:25] <Xelom> goodbye.
#2569 [14:25] * Xelom [Xelom@notlogged] has left #minecrafthelp
#2570 [14:26] <mattym> billirock7, Did you never get the email to confirm it?
#2571 [14:27] <billirock7> Email now to confirm it and log into the minecraft and tells me play demo
#2572 [14:27] * cmcmeins [cmcmeins@notlogged] has quit. (Client Quit)
#2573 [14:28] <mattym> billirock7, If you log into your account at account.mojang.com/me does it list Minecraft, the date you purchased it, and your username under the "My Games" section
#2574 [14:28] <billirock7> I have proof that this page was premium for a premium server https://oc.tc/billirock7
#2575 [14:28] <mattym> billirock7, Are you talking about purchasing something on a server?
#2576 [14:29] <Nickjm2605> I need help resetting my password. I tried to reset it through my email but never recieved the email. Now Mojang login doesnt recognize my username. Help!
#2577 [14:29] <mattym> Nickjm2605, Who is your email service provider?
#2578 [14:29] <Nickjm2605> Gmail
#2579 [14:29] * David2002ger [David2002ger@notlogged] has joined #minecrafthelp
#2580 [14:30] <billirock7> No I not say I have not the premium and that is the proof that it was
#2581 [14:30] <mattym> Nickjm2605, Did you check the span/junk folders for the email?
#2582 [14:30] <Nickjm2605> Yes
#2583 [14:30] <mattym> billirock7, Thats not a mojang site, so its not proof
#2584 [14:30] * David2002ger [David2002ger@notlogged] has quit. (Client Quit)
#2585 [14:30] <mattym> ??> billirock7 mojang/email
#2586 [14:30] <Absol> billirock7: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2587 [14:30] <Absol> billirock7: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2588 [14:30] <mattym> billirock7, If you have an account issue you need to fill out the from Absol linked you
#2589 [14:30] * Erusun [Erusun@notlogged] has quit. (Read error: Connection reset by peer)
#2590 [14:30] * hi [hi@notlogged] has joined #minecrafthelp
#2591 [14:30] <hi> Time of this report: 8/12/2015, 13:17:36
#2592 [14:31] <hi> Time of this report: 8/12/2015, 13:17:36
#2593 [14:31] <mattym> Nickjm2605, Are you sure that is the email that you have linked with your account
#2594 [14:31] <mattym> hi, You need to submit a link to the report, it wont let you paste the report itself hre
#2595 [14:31] <billirock7> And send one 2 days ago and still meet the minecraft server is Mojang it is not but it is a well known premium server
#2596 [14:31] <Markr> When I go to right click nothing pops up and I am doing it on an empty space
#2597 [14:32] <billirock7> Hi?
#2598 [14:32] <Nickjm2605> im sure. it's linked to: njm18.floridasa@gmail.com
#2599 [14:32] <hi> hey
#2600 [14:32] <mattym> Markr, On the keyboard if you press the Crtl and A key at the same time, it should select everything, then Ctrl and C key together should copy it
#2601 [14:32] <hi> http://paste.ubuntu.com/12064736/plain
#2602 [14:32] <mattym> Nickjm2605, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#2603 [14:33] <hi> http://paste.ubuntu.com/12064736/plain/
#2604 [14:33] <Nickjm2605> ok, ty
#2605 [14:33] <mattym> hi, Thats not the full report, please make sure to copy ALL the stuff from the dxdiag log over to the site
#2606 [14:33] <hi> i did
#2607 [14:33] <billirock7> mattym
#2608 [14:33] <mattym> billirock7, You will need to wait a while for a reply from that form
#2609 [14:33] <billirock7> are you?
#2610 [14:34] <billirock7> I've waited 2 or 3 days I think that's not enough? : /
#2611 [14:35] <mattym> billirock7, They have a backlog, will probably be over a week
#2612 [14:35] <billirock7> wow
#2613 [14:35] <mattym> billirock7, See here https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#2614 [14:36] <hi> http://paste.ubuntu.com/12064885/plain/ thats the best i can do
#2615 [14:36] <mattym> hi, Make sure you scroll down in the reprot and copy ALL of it
#2616 [14:36] <billirock7> Ok thanks
#2617 [14:36] <billirock7> Could you give me your email contact in case of not occur within 1 week or please contact
#2618 [14:36] <mattym> billirock7, No, we dont handle account issues, you will need to wait on that reply
#2619 [14:38] <billirock7> Oh, ok
#2620 [14:38] <billirock7> Thanks
#2621 [14:38] <billirock7> Good bye :)
#2622 [14:38] <hi> http://paste.ubuntu.com/12064912/plain/ how about that
#2623 [14:38] <Markr> What was the paste website Agian
#2624 [14:38] <mattym> hi, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#2625 [14:38] * billirock7 [billirock7@notlogged] has quit. (Quit: Web client closed)
#2626 [14:38] <mattym> ??> Markr paste
#2627 [14:38] <Absol> Markr: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2628 [14:39] <hi> no i already downloadied somuch
#2629 [14:39] * Sirloin [Sirloin@notlogged] has quit. (Read error: Connection reset by peer)
#2630 [14:39] <mattym> hi, Well if you want to play it on that computer you will need to downgrade it, or use another computer
#2631 [14:39] <hi> what kind of graphic hardware??? can i get one that is free?
#2632 [14:40] <mattym> hi, Its a laptop, so thats not an option for you
#2633 [14:40] <hi> how do i downgarde then?
#2634 [14:40] * xThemoumou159753 [xThemoumou159753@notlogged] has joined #minecrafthelp
#2635 [14:40] <Markr> What is the key button
#2636 [14:40] <mattym> Markr, What?
#2637 [14:40] <mattym> hi, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2638 [14:40] * xThemoumou159753 [xThemoumou159753@notlogged] has quit. (Client Quit)
#2639 [14:41] <hi> that link downt work
#2640 [14:41] <hi> never mind
#2641 [14:41] <Markr> The other guy told me to copy it to show you guys I needed to ctrl and key to copy
#2642 [14:42] <mattym> Markr, Crtl and C together will copy it
#2643 [14:42] <hi> i dont want to downgarde this sucks
#2644 [14:43] <hi> i did alll those instructions and nothinG
#2645 [14:43] * BrandonXu [BrandonXu@notlogged] has joined #minecrafthelp
#2646 [14:43] <mattym> hi, Did you do the windows 10 upgrade or a clean install?
#2647 [14:44] <hi> i just barely got fully updated and there is nothing else to update
#2648 [14:45] * minecrafthelp331 [minecrafthelp331@notlogged] has joined #minecrafthelp
#2649 [14:45] <minecrafthelp331> Hi
#2650 [14:45] <mattym> hi, Intel only makes drivers for your graphics hardware up to windows 7, so you will need to go back to that
#2651 [14:45] <minecrafthelp331> anyone from Mojang team here ?
#2652 [14:45] <BrandonXu> Hi whenever i host a server on my ipad its fine for a while but soon it says "plug pe has left the game" and soon everyone has left. Whats the problem? Thanks
#2653 [14:45] <mattym> minecrafthelp331, This is a volunteer run chat, not run by mojang
#2654 [14:45] <minecrafthelp331> ok
#2655 [14:45] <minecrafthelp331> I have a question
#2656 [14:46] <BrandonXu> could someone awnser my question
#2657 [14:46] * Popcorn11494 [Popcorn11494@notlogged] has joined #minecrafthelp
#2658 [14:46] <minecrafthelp331> I want to buy a game and before i do it i need some informations
#2659 [14:46] * miki [miki@notlogged] has joined #minecrafthelp
#2660 [14:46] <mattym> BrandonXu, Is the game itself crashing?
#2661 [14:46] * Popcorn11494 [Popcorn11494@notlogged] has quit. (Client Quit)
#2662 [14:46] * markr_ [markr_@notlogged] has joined #minecrafthelp
#2663 [14:46] <mattym> minecrafthelp331, Go ahead, we will answer what we can
#2664 [14:46] <minecrafthelp331> can i get some kind of promo code for free ?
#2665 [14:46] <hi> ok thanks for helping me but i wish it worked
#2666 [14:46] <minecrafthelp331> and can i buy the game with VISA card
#2667 [14:46] <mattym> minecrafthelp331, No, but if you make a mojang account, you can play the demo
#2668 [14:47] * miki [miki@notlogged] has quit. (Client Quit)
#2669 [14:47] <minecrafthelp331> and can i buy the game with VISA card
#2670 [14:47] <mattym> minecrafthelp331, As long as its not a "pre-paid" credit card
#2671 [14:47] <BrandonXu> mattym, no it is not
#2672 [14:47] <minecrafthelp331> ok
#2673 [14:47] <minecrafthelp331> tnx
#2674 [14:47] <mattym> BrandonXu, When you say host it on your ipad, are you running a LAN game, or some sort of server running app?
#2675 [14:47] <mattym> BrandonXu, When you say host it on your ipad, are you running a LAN game, or some sort of server running app?
#2676 [14:48] * minecrafthelp331 [minecrafthelp331@notlogged] has left #minecrafthelp
#2677 [14:48] <BrandonXu> using plug pe
#2678 [14:48] <Nickjm2605> I got the email to njm18.floridasa@gmail.com for my username. i then entered my email and username to reset my password but the email was never recieved.
#2679 [14:48] <mattym> BrandonXu, We dont help with 3rd party software
#2680 [14:48] <mattym> ??> Nickjm2605 mojang/email
#2681 [14:48] <Absol> Nickjm2605: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2682 [14:48] <Absol> Nickjm2605: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2683 [14:48] <mattym> Nickjm2605, You will probably need to fill out the form from Absol to get help from mojang then
#2684 [14:48] <BrandonXu> oh ok
#2685 [14:49] * Mel5702 [Mel5702@notlogged] has joined #minecrafthelp
#2686 [14:49] <mattym> BrandonXu, Find a way to contact the support for that software
#2687 [14:49] <BrandonXu> it just that i found this on the plug pe forum
#2688 [14:49] * miranda312 [miranda312@notlogged] has joined #minecrafthelp
#2689 [14:49] <miranda312> it worked
#2690 [14:49] <miranda312> GPG whoever it was thank you
#2691 [14:49] * Mel5702 [Mel5702@notlogged] has quit. (Client Quit)
#2692 [14:49] <BrandonXu> thanks anyway mattym
#2693 [14:50] <Markr> Would there be a way to get in a private chat with someone
#2694 [14:50] * markr_ [markr_@notlogged] has quit. (Ping timeout: 204 seconds)
#2695 [14:50] * MultiGames_ [MultiGames_@notlogged] has joined #minecrafthelp
#2696 [14:50] * miranda312 [miranda312@notlogged] has quit. (Client Quit)
#2697 [14:50] <mattym> Markr, We dont do that
#2698 [14:50] * Mel5702 [Mel5702@notlogged] has joined #minecrafthelp
#2699 [14:50] <Markr> Ok
#2700 [14:50] * BrandonXu [BrandonXu@notlogged] has quit. (Quit: Web client closed)
#2701 [14:50] * Nickjm2605 [Nickjm2605@notlogged] has quit. (Quit: Web client closed)
#2702 [14:50] * TkrazyT [TkrazyT@notlogged] has joined #minecrafthelp
#2703 [14:51] <Mel5702> Hi, when I click play on the minecraft launcher I am getting the Pixel format not accelerated error, I have tried to update my graphics drivers and even uninstalled them and then reinstalled them but to no avail, could someone please help me solve my problem. Thanks
#2704 [14:51] <mattym> Mel5702, Do you have the link to your dxdiag report? If so please post it in the chat.
#2705 [14:51] <Markr> so to copy do I need to highlite it or no
#2706 [14:52] <mattym> Markr, Yes, or if you hit Crtl and A it should highlight it all
#2707 [14:52] <TkrazyT> i need help: http://paste.ubuntu.com/12065021/
#2708 [14:52] <mattym> TkrazyT, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#2709 [14:52] * MultiGames_ [MultiGames_@notlogged] has quit. (Client Quit)
#2710 [14:52] * maxdangles88 [maxdangles88@notlogged] has joined #minecrafthelp
#2711 [14:52] <Mel5702> http://pastebin.com/wTuvVbcU
#2712 [14:52] <mattym> Mel5702, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#2713 [14:53] * maxdangles88 [maxdangles88@notlogged] has quit. (Client Quit)
#2714 [14:53] <TkrazyT> I can't do that, but thanks for helping.
#2715 [14:53] <Mel5702> ah, thanks for the info :)
#2716 [14:54] * Mel5702 [Mel5702@notlogged] has quit. (Client Quit)
#2717 [14:55] <TkrazyT> IS there a way for me to get a graphics driver that supports windows 10??
#2718 [14:55] <mattym> TkrazyT, No, Intel only had drivers for your hardware up to Windows 7
#2719 [14:55] * markr_ [markr_@notlogged] has joined #minecrafthelp
#2720 [14:56] <markr_> ok so i did the copy thing now just go to the website and paste and put link in chat
#2721 [14:56] <mattym> markr_, Yeah
#2722 [14:57] <markr_> ok working on it now
#2723 [14:57] <mattym> markr_, When you paste it on the site, make sure you also enter something (anything) in the Poster box, before you hit the Paste! button, then get the link after you hit it
#2724 [14:57] * Markr [Markr@notlogged] has quit. (Ping timeout: 204 seconds)
#2725 [14:57] <markr_> what will i do after i give you the link
#2726 [14:58] <markr_> ok i will
#2727 [14:58] <mattym> markr_, With the link i can see the crash, and suggest what to do
#2728 [14:58] <markr_> ok
#2729 [14:59] <markr_> the crash log has all of my texture pack files would all of those be deleted
#2730 [15:00] <mattym> markr_, Only if its one of them that is causing the issue, but seeing the crash log would help me know what is
#2731 [15:00] <markr_> ok
#2732 [15:01] * EpicMop [EpicMop@notlogged] has joined #minecrafthelp
#2733 [15:02] <TkrazyT> Would windows 10 mc work on my computer?
#2734 [15:02] * EpicMop [EpicMop@notlogged] has quit. (Client Quit)
#2735 [15:03] <markr_> http://paste.ubuntu.com/12065171/ that is the link
#2736 [15:03] <mattym> TkrazyT, Dont think so, I dont think your hardware supportes the DirectX needed for it
#2737 [15:03] * TheMonsterGui [TheMonsterGui@notlogged] has joined #minecrafthelp
#2738 [15:03] <Extreme> TkrazyT: Yes.
#2739 [15:03] <TkrazyT> k
#2740 [15:04] <mattym> markr_, Yeah, you need to remove the texture pack you have, your computer probably cant handle the larger texture packs, try a smaller one
#2741 [15:04] <markr_> ok i will try that
#2742 [15:05] * Utkmc [Utkmc@notlogged] has joined #minecrafthelp
#2743 [15:05] * Kris__ [Kris__@notlogged] has quit. (Ping timeout: 204 seconds)
#2744 [15:06] <TkrazyT> I don't think that i would be able to downgrade to windows 7, Even though i really want to.
#2745 [15:06] <TkrazyT> So i can play mc
#2746 [15:06] <Utkmc> I have a VERY old graphics chipset, but good ram. if i change my graphics chipset wil i be able to play inecraft again?
#2747 [15:06] <markr_> after i get rid of it try to open it agian
#2748 [15:06] * SturmwaffleLP [SturmwaffleLP@notlogged] has joined #minecrafthelp
#2749 [15:06] <SturmwaffleLP> hey
#2750 [15:07] <SturmwaffleLP> why my name cant get whitelisted by a sever?
#2751 [15:07] <markr_> open minecraft again
#2752 [15:07] <Utkmc> If its your server...
#2753 [15:07] <Utkmc> op yourself in the consol
#2754 [15:07] <TkrazyT> Is it possible for me to delete my computer's info?
#2755 [15:07] <Utkmc> yes
#2756 [15:07] <SturmwaffleLP> no my friend make a sever and
#2757 [15:07] <Utkmc> factory reset it
#2758 [15:07] <TkrazyT> So nobody else will see it?
#2759 [15:08] <Utkmc> strum tell your friend to do /whitelist add (your name)
#2760 [15:08] * Xelom [Xelom@notlogged] has joined #minecrafthelp
#2761 [15:08] <Xelom> Hello
#2762 [15:08] <SturmwaffleLP> okay
#2763 [15:09] <SturmwaffleLP> and you know the modpack ftb?
#2764 [15:09] <TkrazyT> Can anybody delete my msg?
#2765 [15:09] <Utkmc> tkrazyT if its browser history, go into history and clear, if you need computer reset go in to start and type restore
#2766 [15:09] <TkrazyT> no.. im talking about my computers info.
#2767 [15:10] <Utkmc> what kind of info?
#2768 [15:10] <TkrazyT> The site with it
#2769 [15:10] <Xelom> SturmwaffleLP, we do not support mod problems
#2770 [15:10] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#2771 [15:10] <markr_> i am working on restarting my game
#2772 [15:10] <Utkmc> like past websites youve visited?
#2773 [15:10] <mattym> TkrazyT, You mean the link you made here?
#2774 [15:10] <Lord_Ralex> TkrazyT, no, we cannot, nor does it really matter
#2775 [15:10] <mattym> TkrazyT, There is no personal info in that, so dont worry
#2776 [15:10] <TkrazyT> ok
#2777 [15:10] <SturmwaffleLP> i cant start feedthebeast because java 32bit verison but i cant install 64 version why?
#2778 [15:11] <TkrazyT> Thanks for helping i'll be going now bye!
#2779 [15:11] <mattym> ??> SturmwaffleLP mods
#2780 [15:11] <Utkmc> you prob have a 32-bit cpu
#2781 [15:11] <Absol> SturmwaffleLP: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2782 [15:11] <Absol> SturmwaffleLP: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2783 [15:11] <SturmwaffleLP> no
#2784 [15:11] * TkrazyT [TkrazyT@notlogged] has quit. (Quit: Web client closed)
#2785 [15:11] <mattym> SturmwaffleLP, We dont help with mods, read what Absol said
#2786 [15:11] <SturmwaffleLP> i cant install java 64
#2787 [15:11] * cyphase [cyphase@notlogged] has quit. (Client Quit)
#2788 [15:11] <SturmwaffleLP> thats is the problem
#2789 [15:11] <Utkmc> I have a VERY old graphics chipset, but good ram. if i change my graphics chipset wil i be able to play Minecraft again?
#2790 [15:12] <Xelom> Who knows, there may even be an IRC channel for FTB help, just search aroud SturmwaffleLP
#2791 [15:12] <markr_> deleting that pack didnt work
#2792 [15:12] <Lord_Ralex> SturmwaffleLP, you are using mods. We do not help with that.
#2793 [15:12] <mattym> Utkmc, Is it a laptop?
#2794 [15:12] <Utkmc> No
#2795 [15:12] <SturmwaffleLP> but i need help to install java 64
#2796 [15:12] <Utkmc> Normal tower pc
#2797 [15:12] <Utkmc> strum, go to java.com and get the 32-bit version
#2798 [15:12] <Lord_Ralex> SturmwaffleLP, what part of this is not the channel for it is not clear?
#2799 [15:12] <mattym> Utkmc, If its a desktop, then but a new graphics card that is compatable with your computer
#2800 [15:13] <SturmwaffleLP> i got the 32 but need the 64
#2801 [15:13] <SturmwaffleLP> but when i istalled it 32 works
#2802 [15:13] <Utkmc> the current one is compatible but minecraft doesnt support it, will changing the chipset fix it and let me play?
#2803 [15:13] <mattym> markr_, Does it still list that pack in the crash log?
#2804 [15:13] * Lord_Ralex kicked SturmwaffleLP from #minecrafthelp (Reason: turmwaffleLP :Listen skills: Not much)
#2805 [15:13] <Xelom> SturmwaffleLP, listen to what we're saying
#2806 [15:13] <markr_> no
#2807 [15:13] <mattym> Utkmc, Do you have the link to your dxdiag report? If so please post it in the chat.
#2808 [15:14] <Xelom> We CAN'T help you with your problems with mods
#2809 [15:14] <mattym> ??> markr_ win/reinst
#2810 [15:14] <Absol> markr_: You may need to reinstall the locally installed files that Minecraft puts into place.
#2811 [15:14] <Absol> markr_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2812 [15:14] <mattym> markr_, Try the instructions from Absol
#2813 [15:14] <mattym> markr_, Make sure to follow them exactly
#2814 [15:14] <markr_> do the thing agian
#2815 [15:14] <markr_> again
#2816 [15:14] <mattym> markr_, No, the new instructions just above ^
#2817 [15:14] <Utkmc> it blames it on the drivers but i have the most recent drivers.
#2818 [15:15] <mattym> Utkmc, Do you have the dxdiag link?
#2819 [15:15] <Utkmc> define... that...
#2820 [15:15] <markr_> they are not there any more
#2821 [15:15] <mattym> ??> Utkmc win/dxdiag
#2822 [15:15] <Absol> Utkmc: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2823 [15:15] * sebasgaimer [sebasgaimer@notlogged] has joined #minecrafthelp
#2824 [15:15] <mattym> Utkmc, Do the instructions in the link from Absol
#2825 [15:16] <mattym> markr_, In the .minecraft folder, delete everything but the "saves" folder
#2826 [15:16] * sebasgaimer [sebasgaimer@notlogged] has quit. (Client Quit)
#2827 [15:17] <Utkmc> okay gimme a sec
#2828 [15:17] * deborasanchez [deborasanchez@notlogged] has joined #minecrafthelp
#2829 [15:17] <markr_> because i needed to restart my laptop
#2830 [15:17] <deborasanchez> how to find player and invite them
#2831 [15:17] * Xiretza|Away is now known as Xiretza
#2832 [15:18] <mattym> deborasanchez, What version of Minecraft?
#2833 [15:18] <Utkmc> am i supposed to upload that to mediafire or something?
#2834 [15:18] <mattym> Utkmc, It has the site listed on that page for the site to post it to
#2835 [15:18] <mattym> ??> Utkmc paste
#2836 [15:18] <Absol> Utkmc: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2837 [15:18] <Xelom> Alright, I've had enough of this for now
#2838 [15:18] <Xelom> I'll be back soon
#2839 [15:18] <Xelom> Goodbye.
#2840 [15:18] <Xelom> Goodbye.
#2841 [15:18] * Xelom [Xelom@notlogged] has left #minecrafthelp
#2842 [15:19] * deborasanchez [deborasanchez@notlogged] has quit. (Client Quit)
#2843 [15:19] <Utkmc> http://paste.ubuntu.com/12065385/
#2844 [15:19] * xireta [xireta@notlogged] has joined #minecrafthelp
#2845 [15:19] * qaher4 [qaher4@notlogged] has joined #minecrafthelp
#2846 [15:19] <mattym> Utkmc, Yeah with that hardware, you either need to go back to windows 7, or buy a new graphics card
#2847 [15:19] <Utkmc> Okay got it
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#2849 [15:19] * xireta [xireta@notlogged] has quit. (Client Quit)
#2850 [15:20] * Jeffrey [Jeffrey@notlogged] has joined #minecrafthelp
#2851 [15:21] <Jeffrey> my original minecraft keeps crashing
#2852 [15:22] <mattym> ??> Jeffrey launcher/crash-log
#2853 [15:22] <Absol> Jeffrey: We need to see your crash log, which appears after a crash.
#2854 [15:22] <Absol> Jeffrey: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2855 [15:22] <Jeffrey> it doesnt let me paste it
#2856 [15:23] <mattym> Jeffrey, Make sure you put something in the "poster" box on the site before you hit the Paste! button
#2857 [15:23] <Jeffrey> http://paste.ubuntu.com/12065351/
#2858 [15:23] * qaher4 [qaher4@notlogged] has quit. (Client Quit)
#2859 [15:23] <Jeffrey> got it!
#2860 [15:23] <mattym> Jeffrey, One moment
#2861 [15:23] <Jeffrey> ok
#2862 [15:23] <markr_> do ctrl+c and go to the page page and do right click paste
#2863 [15:24] <mattym> Jeffrey, What does the crash report from Minecraft tell you?
#2864 [15:24] * Utkmc [Utkmc@notlogged] has joined #minecrafthelp
#2865 [15:25] <markr_> what is wrong with it
#2866 [15:25] <Utkmc> Will a GeForce GTX 680 run minecraft??
#2867 [15:25] <Jeffrey> this
#2868 [15:25] <Jeffrey> ---- Minecraft Crash Report ----
#2869 [15:25] <Utkmc> is that card compatible
#2870 [15:25] <mattym> Jeffrey, Can you use the same paste site to post the crash
#2871 [15:25] <Jeffrey> yes
#2872 [15:26] <mattym> Utkmc, Yes and should run with win10, but make sure that card is also compatable with the rest of your hardware
#2873 [15:26] <Utkmc> ty <3
#2874 [15:26] * Utkmc [Utkmc@notlogged] has quit. (Client Quit)
#2875 [15:26] * samuel [samuel@notlogged] has quit. (Ping timeout: 204 seconds)
#2876 [15:27] <markr_> also make sure you are putting something in the poster
#2877 [15:27] <markr_> option
#2878 [15:28] <Jeffrey> ok
#2879 [15:28] * TeDiiTo0 [TeDiiTo0@notlogged] has joined #minecrafthelp
#2880 [15:28] <TeDiiTo0> hey
#2881 [15:28] <TeDiiTo0> i need help
#2882 [15:28] <mattym> TeDiiTo0, Please explain the problem
#2883 [15:28] <markr_> with what
#2884 [15:28] <TeDiiTo0> I think you know: Windows 10, minecraft, pixel driver problem
#2885 [15:29] <mattym> TeDiiTo0, Do you have the link to your dxdiag report? If so please post it in the chat.
#2886 [15:29] <TeDiiTo0> Pixel Format Not Accelerated
#2887 [15:29] * stdod [stdod@notlogged] has joined #minecrafthelp
#2888 [15:29] <TeDiiTo0> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#2889 [15:30] <mattym> ??> TeDiiTo0 win/dxdiag
#2890 [15:30] <Absol> TeDiiTo0: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2891 [15:30] <stdod> help pliz ai em boy
#2892 [15:30] <mattym> TeDiiTo0, Please follwo the directions in the link from Absol
#2893 [15:30] <markr_> what is the problem
#2894 [15:30] * Sepol01 [Sepol01@notlogged] has quit. (Quit: Web client closed)
#2895 [15:31] <stdod> ai ken dovloud
#2896 [15:31] * partypanda1412 [partypanda1412@notlogged] has joined #minecrafthelp
#2897 [15:31] <TeDiiTo0> ok i will make the DxDiag file
#2898 [15:31] * AnesYT [AnesYT@notlogged] has joined #minecrafthelp
#2899 [15:31] * partypanda1412 [partypanda1412@notlogged] has quit. (Client Quit)
#2900 [15:31] <AnesYT> dada
#2901 [15:31] <AnesYT> wie kann ich es reparieren
#2902 [15:31] <mattym> ??> AnesYT lang/de
#2903 [15:32] <Absol> AnesYT: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#2904 [15:33] <stdod> ai gat go
#2905 [15:33] * helppppp [helppppp@notlogged] has joined #minecrafthelp
#2906 [15:33] <TeDiiTo0> What to keep of the DxDiag info ?
#2907 [15:33] <mattym> TeDiiTo0, Copy all the info from the dxdiag log into the paste site, then get me the link
#2908 [15:33] <helppppp> hello i am having trouble connecting to servers
#2909 [15:33] * TheMonsterGui [TheMonsterGui@notlogged] has quit. (Quit: Web client closed)
#2910 [15:33] <mattym> helppppp, What does it say when you try to?
#2911 [15:33] <TeDiiTo0> can i feel safe because there's my pc info and IPs
#2912 [15:34] <helppppp> it gives me random errors
#2913 [15:34] <mattym> TeDiiTo0, There are not IP's in that log
#2914 [15:34] <mattym> helppppp, Can you tell me exactly what it says
#2915 [15:34] <TeDiiTo0> Is it safe for me because i share PC info like logs and my PC name and more
#2916 [15:34] <mattym> TeDiiTo0, Its safe
#2917 [15:34] * AnesYT [AnesYT@notlogged] has quit. (Client Quit)
#2918 [15:35] <TeDiiTo0> ok its done
#2919 [15:35] <TeDiiTo0> where to send the link
#2920 [15:35] <mattym> TeDiiTo0, Post the link to it here
#2921 [15:35] <TeDiiTo0> http://paste.ubuntu.com/12065470/
#2922 [15:35] <mattym> TeDiiTo0, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If Possible), or use another computer to play Minecraft.
#2923 [15:35] <stdod> link
#2924 [15:35] * lstoltman [lstoltman@notlogged] has joined #minecrafthelp
#2925 [15:35] * stdod [stdod@notlogged] has quit. (Quit: Web client closed)
#2926 [15:36] <helppppp> it gives me errors that say internal exception: io.netty.handler.codec.DecoderException: badly compressed packet - size of 87 is below server threshold of 256
#2927 [15:36] <TeDiiTo0> what do you mean by Downgrade to Windows 7, install new graphics hardware and to bring windows 10 back
#2928 [15:36] <mattym> helppppp, Restart your internet/router and see if it helps
#2929 [15:36] <TeDiiTo0> before the windows 10 upgrade i updated my windows 7
#2930 [15:36] <helppppp> i tried that it doesnt work
#2931 [15:37] <mattym> TeDiiTo0, The graphics drivers only work on Windows 7, you cant upgrade to windows 10 if you want to play Minecraft on that computer
#2932 [15:37] <mattym> helppppp, Is that only on one server or all?
#2933 [15:37] <TeDiiTo0> will Mojang and Minecraft soon make the game support windows 10
#2934 [15:37] <Lord_Ralex> It is not the game's fault
#2935 [15:37] * min [min@notlogged] has joined #minecrafthelp
#2936 [15:38] <mattym> TeDiiTo0, It has nothing to do with Minecraft of Mojang, Your Intel graphics hardware is only supported up to Windows 7
#2937 [15:38] <helppppp> no it is on multipule
#2938 [15:38] <helppppp> sorry about the spelling
#2939 [15:38] <min> idiot
#2940 [15:38] <mattym> helppppp, Can you go to speedtest.net and run a speed test, then share the results
#2941 [15:38] <helppppp> ok give me a moment
#2942 [15:38] * gamerflin [gamerflin@notlogged] has joined #minecrafthelp
#2943 [15:38] <mattym> helppppp, Take your time
#2944 [15:38] <TeDiiTo0> so i have to go back to windows 7, install new drivers (i don't understand this part becaue my old win was up to date) and then upgrade to windows 10 again..?
#2945 [15:38] * min [min@notlogged] has quit. (Client Quit)
#2946 [15:39] <mattym> TeDiiTo0, No, you need to go back to Windows 7 and stay there
#2947 [15:39] <TeDiiTo0> Is there a way to be on windows 10 and to play minecraft
#2948 [15:39] <mattym> TeDiiTo0, Play the Windows 10 Edition Beta
#2949 [15:39] <TeDiiTo0> my pc must be x64
#2950 [15:39] <TeDiiTo0> bit
#2951 [15:39] <TeDiiTo0> bit
#2952 [15:40] * markr_ [markr_@notlogged] has left #minecrafthelp
#2953 [15:40] <helppppp> it wont let me test unless i download something
#2954 [15:40] * oscar [oscar@notlogged] has joined #minecrafthelp
#2955 [15:41] <oscar> do i have windows 10 update
#2956 [15:41] <TeDiiTo0> So there is not way to play minecraft on windows 10 YET?
#2957 [15:41] <TeDiiTo0> except the beta version on windows store
#2958 [15:42] <Lord_Ralex> TeDiiTo0, Minecraft plays just fine on Windows 10. Your computer cannot handle it.
#2959 [15:42] <mattym> helppppp, Make sure you are running the speed test, not the "scan"
#2960 [15:42] * markr [markr@notlogged] has joined #minecrafthelp
#2961 [15:42] <helppppp> my speed was 15.5 mbps download speed and upload was 11.92
#2962 [15:42] * Joss [Joss@notlogged] has joined #minecrafthelp
#2963 [15:42] <TeDiiTo0> But i can't understand what graphic driver must i have
#2964 [15:42] <mattym> helppppp, Hmm, does every server give you the same error?
#2965 [15:42] <helppppp> yes
#2966 [15:42] <Lord_Ralex> TeDiiTo0, there is not one you can get. Your computer is too old.
#2967 [15:42] <markr> ok so i should delete everything except saves
#2968 [15:42] <mattym> helppppp, What antivirus do you use?
#2969 [15:42] <Joss> Help I try to get on a world bit when it loads it crashes what should I do
#2970 [15:43] <Lord_Ralex> TeDiiTo0, you have to get a new computer if you want Windows 10 and Minecraft
#2971 [15:43] <mattym> markr, Yes, then restart the game
#2972 [15:43] <oscar> what should i do when im on dxdiag and got to display bar and manufacture name says n/a
#2973 [15:43] * lstoltman [lstoltman@notlogged] has quit. (Ping timeout: 204 seconds)
#2974 [15:43] <TeDiiTo0> new computer or just to go back to windows 7
#2975 [15:43] <helppppp> just the regular windows antivirus
#2976 [15:43] <mattym> oscar, Do you have the link to your dxdiag report? If so please post it in the chat.
#2977 [15:43] <Lord_Ralex> TeDiiTo0, you can go back to 7 if you want to play
#2978 [15:43] <mattym> helppppp, Do you know how to turn off the Windows Firewall?
#2979 [15:43] <oscar> no how do i do that
#2980 [15:43] <mattym> ??> oscar win/dxdiag
#2981 [15:43] * JDB423L7 [JDB423L7@notlogged] has joined #minecrafthelp
#2982 [15:43] <Absol> oscar: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2983 [15:43] <oscar> in cmd
#2984 [15:43] <mattym> oscar, Follow the instructions on the link from Absol
#2985 [15:44] <markr> ok just deleted
#2986 [15:44] <oscar> ok ill brb
#2987 [15:44] <helppppp> i tried that it still doesnt work
#2988 [15:44] <TeDiiTo0> minecraft is very good game but this thingy with the pixel format and drivers is very annoying :(
#2989 [15:44] <mattym> ??> helppppp tools/hjt
#2990 [15:44] <Absol> helppppp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2991 [15:44] <Absol> helppppp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2992 [15:44] <mattym> helppppp, Follow the instructions from Absol
#2993 [15:45] <Joss> Help when I try to get on a world it crashes, it load then crashes I have no mods my Minecraft version is 1.7.10
#2994 [15:45] <JDB423L7> I HAVE A PROBLEM THAT TELLS ME MI MI MINECRAFT GRAPHICS CARD IS WRONG BUT I used to play PERFECT
#2995 [15:45] <mattym> ??> Joss launcher/crash-log
#2996 [15:45] <Absol> Joss: We need to see your crash log, which appears after a crash.
#2997 [15:45] <JDB423L7> http://paste.ubuntu.com/12065501/
#2998 [15:45] <Absol> Joss: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2999 [15:45] <oscar> what do i do on step 5 i dont understand
#3000 [15:45] <mattym> JDB423L7, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#3001 [15:45] <mattym> oscar, one second
#3002 [15:45] <oscar> ok
#3003 [15:46] <mattym> oscar, Go to the site it links, and copy your dxdiag info to the page
#3004 [15:46] <mattym> oscar, Put something/anything in the poster box, then hit the Paste! button.
#3005 [15:46] <JDB423L7> THANK YOU
#3006 [15:46] * JDB423L7 [JDB423L7@notlogged] has quit. (Client Quit)
#3007 [15:46] <mattym> oscar, After that copy the link/url it takes you to and post the link in the chat
#3008 [15:47] * TeDiiTo0 [TeDiiTo0@notlogged] has quit. (Quit: Web client closed)
#3009 [15:47] <oscar> do i copy everything in my dxdiga
#3010 [15:47] <mattym> oscar, Yes
#3011 [15:47] <oscar> ok
#3012 [15:47] <helppppp> my actual name is ryan so please call me by that
#3013 [15:47] <helppppp> absol i did what you said now what
#3014 [15:47] <markr> if that dosnt what should i do
#3015 [15:47] <mattym> helppppp, We call people by the display name, it makes it easier
#3016 [15:47] <mattym> helppppp, Did you follow all the instructions, you should have a link to a page with the output from the program
#3017 [15:48] <mattym> markr, Have you tried it yet?
#3018 [15:48] <oscar> what do i put in poster
#3019 [15:48] <helppppp> where do i find that
#3020 [15:48] <mattym> oscar, Anything
#3021 [15:48] <mattym> ??> helppppp tools/hjt
#3022 [15:48] <oscar> like
#3023 [15:48] <Absol> helppppp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3024 [15:48] <Absol> helppppp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3025 [15:48] <mattym> helppppp, Check the instructions again ^
#3026 [15:48] <oscar> an example plz
#3027 [15:48] <markr> it had a 1gb so it is still going
#3028 [15:48] * Joss [Joss@notlogged] has quit. (Ping timeout: 204 seconds)
#3029 [15:49] * Joss [Joss@notlogged] has joined #minecrafthelp
#3030 [15:49] <markr> it just finished
#3031 [15:49] <helppppp> what link
#3032 [15:49] <helppppp> i didnt get a link
#3033 [15:49] <oscar> can i put my mincraft name on poster
#3034 [15:49] * Utkmc [Utkmc@notlogged] has joined #minecrafthelp
#3035 [15:49] <mattym> helppppp, Did you paste the info to the site?
#3036 [15:49] * Brianna [Brianna@notlogged] has joined #minecrafthelp
#3037 [15:49] <mattym> oscar, Yes if you want
#3038 [15:49] <helppppp> yes
#3039 [15:50] <Utkmc> would a Radeon HD 5570 run minecraft? >.< its cheaper
#3040 [15:50] * LispHD [LispHD@notlogged] has joined #minecrafthelp
#3041 [15:50] <mattym> helppppp, Did you put something in the "Poster" box and hit the Paste! button?
#3042 [15:50] <mattym> Utkmc, Not as well
#3043 [15:50] <Utkmc> meh
#3044 [15:50] <Utkmc> ill just cash out more
#3045 [15:50] <LispHD> Help
#3046 [15:50] * Utkmc [Utkmc@notlogged] has quit. (Client Quit)
#3047 [15:50] <helppppp> yes in the poster area i put ryan
#3048 [15:50] <LispHD> http://paste.ubuntu.com/12065561/
#3049 [15:50] * zuke [zuke@notlogged] has joined #minecrafthelp
#3050 [15:51] <helppppp> http://paste.ubuntu.com/12065554/
#3051 [15:51] <mattym> helppppp, Ok then hit the Paste! button, and give me the url/link that is in the browser address bar after you hit the PAste! button
#3052 [15:51] <oscar> ok what next
#3053 [15:51] <mattym> LispHD, One moment
#3054 [15:51] <helppppp> is that correct
#3055 [15:51] * Tio_Ze_Buga [Tio_Ze_Buga@notlogged] has joined #minecrafthelp
#3056 [15:51] <zuke> Alright I am having the the accelerated pixel glitch with minecraft. I am running windows 10 on gtx 970. Help me please
#3057 [15:51] <mattym> oscar, Give me a few to look it over
#3058 [15:51] <mattym> zuke, Do you have the link to your dxdiag report? If so please post it in the chat.
#3059 [15:51] <zuke> Alright one sec
#3060 [15:51] <Brianna> Hey there! I was letting my friend play on my MC on her new account then I got back on my account on the same laptop. I tried to get on the world that she was on. MC crashes every time I try to open up the world. Why is this?
#3061 [15:51] <helppppp> what do i do next
#3062 [15:51] <helppppp> what do i do next
#3063 [15:52] * Tio_Ze_Buga [Tio_Ze_Buga@notlogged] has left #minecrafthelp
#3064 [15:52] <mattym> helppppp, Wait a few moments, i need to look it over
#3065 [15:52] <oscar> ok
#3066 [15:52] <LispHD> Thx
#3067 [15:52] <helppppp> ok
#3068 [15:52] <mattym> LispHD, Download and Install the file on this page http://www.geforce.com/drivers/results/87789
#3069 [15:52] <Joss> Here is my crash report : java.lang.NoClassDefFoundError: gnu/trove/map/TIntObjectMap at bao.a(SourceFile:1641) at bdb.a(SourceFile:202) at bdw.a(SourceFile:172) at bdb.a(SourceFile:301) at bdw.k(SourceFile:232) at bdw.p(SourceFile:211) at bao.p(SourceFile:1328) at bao.ak(SourceFile:774) at bao.f(SourceFile:728) at net.minecraft.client.main.Main.main(SourceFile:148) Caused by: java.lang.ClassNotFoundException: gnu.trove.map.TIntObjectMap at jav
#3070 [15:52] * papi_chulo [papi_chulo@notlogged] has joined #minecrafthelp
#3071 [15:52] <mattym> ??> paste
#3072 [15:53] <mattym> ??> Joss paste
#3073 [15:53] <Absol> Joss: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3074 [15:53] * papi_chulo [papi_chulo@notlogged] has quit. (Client Quit)
#3075 [15:53] <mattym> oscar, after you paste it, i need the link/url to it
#3076 [15:53] <zuke> http://pastebin.com/M2A0Mq82
#3077 [15:53] <zuke> I already updated the drivers reinstalled and everything
#3078 [15:53] <oscar> http://paste.ubuntu.com/12065594/ this one to pastebin
#3079 [15:54] * guy_ [guy_@notlogged] has joined #minecrafthelp
#3080 [15:54] <zuke> this all started happening after I installed the windows 10 minecraft beta
#3081 [15:54] <guy_> hi
#3082 [15:54] <Brianna> Hey there! I was letting my friend play MC on her new account then I got back on my account on the same device. I tried to get on the world that she was on. MC crashes every time I try to open up the world. Why is this?
#3083 [15:54] <mattym> zuke, The drivers dont look fully up to date, let me get you the link for them
#3084 [15:54] <helppppp> mattym did the test go well and did you figure out the problem?
#3085 [15:54] <Clock> ??> Brianna launcher/crash-log
#3086 [15:54] <Absol> Brianna: We need to see your crash log, which appears after a crash.
#3087 [15:55] <Absol> Brianna: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3088 [15:55] <zuke> I am so confused
#3089 [15:55] <mattym> zuke, Download and Install the file from here http://www.geforce.com/drivers/results/87789
#3090 [15:55] <Joss> http://paste.ubuntu.com/12065633/
#3091 [15:55] <guy_> i have windows 8 and my graphics drivers are up to date, but it still says :Pixel format not accelerated
#3092 [15:55] <mattym> ??> helppppp av/adwcleaner
#3093 [15:55] <Absol> helppppp: ADWCleaner is an utility to clean a PC which is infested with malware.
#3094 [15:55] <Absol> helppppp: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#3095 [15:55] <guy_> http://paste.ubuntu.com/12065618/ dxdiag link
#3096 [15:55] <zuke> I've installed this driver twice now
#3097 [15:55] <mattym> helppppp, Run the tool that Absol linked you
#3098 [15:55] <mattym> zuke, It doesnt show in the dxdiag, try it again
#3099 [15:55] * LispHD [LispHD@notlogged] has quit. (Ping timeout: 204 seconds)
#3100 [15:56] <oscar> http://paste.ubuntu.com/12065594/ its my dxdiga
#3101 [15:56] * drwho626 [drwho626@notlogged] has joined #minecrafthelp
#3102 [15:56] <mattym> guy_, Your graphics card doesnt meet the minimum requirements for the game, and isnt supported on Windows 8.1
#3103 [15:56] <mattym> oscar, Ok one moment
#3104 [15:56] <oscar> ok
#3105 [15:56] <drwho626> hello?
#3106 [15:56] <Brianna> http://paste.ubuntu.com/12065650/
#3107 [15:57] <Clock> ??> Brianna mods
#3108 [15:57] <Absol> Brianna: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3109 [15:57] <Absol> Brianna: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3110 [15:57] <guy_> soo does that mean that i cant play mc on windows 8.1?
#3111 [15:57] <markr> thankyou so much you were a grate help
#3112 [15:57] <Brianna> Okay thats fine.
#3113 [15:57] <Brianna> Thanks for the help though.
#3114 [15:57] <zuke> I got my new graphics card on the 3rd
#3115 [15:57] <zuke> This update came out on the 29th
#3116 [15:57] * Ethan_of_Spry [Ethan_of_Spry@notlogged] has joined #minecrafthelp
#3117 [15:58] * AaronR567 [AaronR567@notlogged] has joined #minecrafthelp
#3118 [15:58] <zuke> My card doesn't see this update?
#3119 [15:58] <drwho626> my email for my account dosnt exist any more and i need help badly
#3120 [15:58] <Joss> Crash report http://paste.ubuntu.com/12065633/
#3121 [15:58] <oscar> one anapropiet question ar u a human
#3122 [15:58] <mattym> zuke, Doesnt matter when you go it, the most recent update for it is from the 29th, the on that shows installed on yours is from the 23rd
#3123 [15:58] <mattym> oscar, Yes, one moment im still finding what you need
#3124 [15:58] * Ethan_of_Spry [Ethan_of_Spry@notlogged] has quit. (Client Quit)
#3125 [15:58] <oscar> ok
#3126 [15:58] <Clock> ??> Joss win/reinst
#3127 [15:58] <Absol> Joss: You may need to reinstall the locally installed files that Minecraft puts into place.
#3128 [15:58] <Absol> Joss: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3129 [15:59] <mattym> oscar, Download and Install the file from this page http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2064
#3130 [15:59] <AaronR567> Cant find a working driver for windows 8.1 anybody help? http://paste.ubuntu.com/12065657/
#3131 [15:59] <oscar> ok
#3132 [15:59] * drwho626 [drwho626@notlogged] has quit. (Client Quit)
#3133 [15:59] * drwho626 [drwho626@notlogged] has quit. (Client Quit)
#3134 [15:59] * markr [markr@notlogged] has left #minecrafthelp
#3135 [15:59] <mattym> AaronR567, I believe your hardware is only supported up to Windows 8, try the driver for that
#3136 [16:00] <zuke> http://i.imgur.com/JHNV1V5.png
#3137 [16:00] <guy_> AaronR567, i have the same problem and i was told that mc doesnt support windows 8.1
#3138 [16:00] * helppppp [helppppp@notlogged] has quit. (Ping timeout: 204 seconds)
#3139 [16:00] <zuke> According to my GeForce software I'm on the latest driver?
#3140 [16:00] <mattym> zuke, After you installed ti, did you restart?
#3141 [16:00] <zuke> yes
#3142 [16:00] <oscar> one i doawnload it what should i do
#3143 [16:00] <mattym> zuke, Can you make a fresh dxdiag?
#3144 [16:00] <AaronR567> Oh well that sux
#3145 [16:00] <zuke> Sure
#3146 [16:00] <mattym> oscar, Install/Run that file
#3147 [16:00] * Gasbot [Gasbot@notlogged] has joined #minecrafthelp
#3148 [16:01] * Brianna [Brianna@notlogged] has quit. (Ping timeout: 204 seconds)
#3149 [16:01] <oscar> and then my minecraft wil work??
#3150 [16:01] * helppppp [helppppp@notlogged] has joined #minecrafthelp
#3151 [16:01] * AaronR567 [AaronR567@notlogged] has quit. (Client Quit)
#3152 [16:01] <mattym> oscar, Install/Run it and follow the instructions it gives, then it should work
#3153 [16:01] <oscar> ok Thank You so MUCH
#3154 [16:01] <helppppp> ok absol or mattym what do i do now
#3155 [16:01] <mattym> helppppp, Did you try the server again?
#3156 [16:01] <oscar> ill be right back when im done doing the steps
#3157 [16:01] <helppppp> no ill try now
#3158 [16:02] <zuke> http://paste.ubuntu.com/12065686/
#3159 [16:02] <mattym> zuke, Yeah the dxdiag is still showing the older driver, and its more accurate than the Geforce app
#3160 [16:03] <mattym> zuke, IF you run the driver update i linked you again, try a custom install option and see if it has the option to do a "clean install"
#3161 [16:03] * alberto [alberto@notlogged] has joined #minecrafthelp
#3162 [16:03] <zuke> Alright
#3163 [16:04] <mattym> zuke, You said you just baught the graphics card?
#3164 [16:04] * Gasbot [Gasbot@notlogged] has quit. (Ping timeout: 204 seconds)
#3165 [16:04] <helppppp> mattym it gave me another error
#3166 [16:05] <mattym> helppppp, can you tell me what it says now
#3167 [16:05] * cookiecunt [cookiecunt@notlogged] has joined #minecrafthelp
#3168 [16:05] * vvvater11rr2 [vvvater11rr2@notlogged] has joined #minecrafthelp
#3169 [16:06] * Joss [Joss@notlogged] has quit. (Ping timeout: 204 seconds)
#3170 [16:06] <helppppp> it says internal exception: io.netty.handler.codec.DecoderException:java.util.zip.dataformatexception: invalid distance too far back
#3171 [16:06] * Suppe [Suppe@notlogged] has joined #minecrafthelp
#3172 [16:07] <mattym> helppppp, What version of MC are you on?
#3173 [16:07] <helppppp> 1.8.6
#3174 [16:07] * Suppe [Suppe@notlogged] has quit. (Client Quit)
#3175 [16:07] * cookiecunt [cookiecunt@notlogged] has quit. (Client Quit)
#3176 [16:07] <mattym> helppppp, Can you try with 1.8.8 and see what if any error it gets
#3177 [16:07] <helppppp> ok give me a min
#3178 [16:08] <oscar> can i close the dxdiga notepad
#3179 [16:08] <oscar> ??
#3180 [16:08] <zuke> mattym yes
#3181 [16:08] <vvvater11rr2> My game kepps crashing What do I do
#3182 [16:09] <mattym> zuke, Ok try installing it again, with the clean install option if its there, then restart, if you still have the problem come back and we will try something else
#3183 [16:09] <zuke> ok
#3184 [16:09] <mattym> ??> vvvater11rr2 launcher/crash-log
#3185 [16:09] <Absol> vvvater11rr2: We need to see your crash log, which appears after a crash.
#3186 [16:09] <Absol> vvvater11rr2: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3187 [16:09] <mattym> oscar, yes
#3188 [16:09] <alberto> i need help it keeps on crashing my game because it dont show my scoreboard
#3189 [16:09] <gamerflin> http://paste.ubuntu.com/12065473/ Minecraft worked until I upgraded to Windows 10. Can you help me get Minecraft working?
#3190 [16:09] <mattym> gamerflin, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#3191 [16:10] <mattym> ??> alberto launcher/crash-log
#3192 [16:10] * MissStorm [MissStorm@notlogged] has joined #minecrafthelp
#3193 [16:10] <Absol> alberto: We need to see your crash log, which appears after a crash.
#3194 [16:10] <Absol> alberto: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3195 [16:10] <alberto> yes
#3196 [16:10] <oscar> what about the ubuntu pastebin
#3197 [16:10] <oscar> can i close that
#3198 [16:10] <alberto> it says cuz i dont have a scoreborad
#3199 [16:10] <mattym> oscar, yes
#3200 [16:10] <oscar> ok
#3201 [16:10] <helppppp> ok mattym i launched in 1.8.8 and it gave me the error internal exception: io.netty.handler.codec.DecoderException: badly compressed packet - size of 16 is below server threshold of 256
#3202 [16:10] <mattym> alberto, Follow the info from Absol to get us a link to the crash log
#3203 [16:11] <alberto> do u have skype
#3204 [16:11] <vvvater11rr2> When I upgraded my pc Minecraft stoped working
#3205 [16:11] * jok [jok@notlogged] has joined #minecrafthelp
#3206 [16:11] <alberto> i will paste it
#3207 [16:11] <mattym> alberto, We dont use skype, please follow the instructions
#3208 [16:11] <alberto> okay
#3209 [16:11] <mattym> vvvater11rr2, Please follow the instructions Absol sent you
#3210 [16:11] <alberto> okay
#3211 [16:11] * zuke [zuke@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#3212 [16:12] <MissStorm> I cannot connect to multiplayer servers i get "java.net.ConnectException: Connection timed out: no further information:" can someone please help me fix this?
#3213 [16:12] <helppppp> mattym is there still a major problem cause i keep getting the errors
#3214 [16:12] * tripppledubz [tripppledubz@notlogged] has joined #minecrafthelp
#3215 [16:12] * Up_Owl_Nite [Up_Owl_Nite@notlogged] has joined #minecrafthelp
#3216 [16:12] <tripppledubz> need help with signing into my account
#3217 [16:12] <mattym> helppppp, Normally an erro like that is an issue with your internet connection, but your speedtest seemed fine, are you on wifi?
#3218 [16:12] <helppppp> yes
#3219 [16:12] <mattym> tripppledubz, What happens when you try?
#3220 [16:12] <helppppp> i am on wifi
#3221 [16:13] <mattym> helppppp, Can you try getting closer to your router
#3222 [16:13] <vvvater11rr2> I allredy downloaded minecraft T_T....
#3223 [16:13] <Up_Owl_Nite> i need help with my minecraft it keeps saying i have a problem with my graphic driver
#3224 [16:13] <tripppledubz> it says "error: credentials incorrect"
#3225 [16:13] * gamerflin [gamerflin@notlogged] has quit. (Quit: Web client closed)
#3226 [16:13] <helppppp> i am on a desktop and i have the top of the line wireless adapter
#3227 [16:13] <mattym> tripppledubz, Does it say anything else with that?
#3228 [16:13] <MissStorm> I cannot connect to multiplayer servers i get "java.net.ConnectException: Connection timed out: no further information:" can someone please help me fix this??
#3229 [16:14] <tripppledubz> no
#3230 [16:14] <mattym> Up_Owl_Nite, Do you have the link to your dxdiag report? If so please post it in the chat.
#3231 [16:14] <mattym> MissStorm, Is that on all servers?
#3232 [16:14] <Up_Owl_Nite> http://paste.ubuntu.com/12065730/ please can someone tell me whats wrong with my minecraft or tell me how to fix it here is the link http://paste.ubuntu.com/12065730/
#3233 [16:14] <MissStorm> yes any server i try to connect to
#3234 [16:14] <alberto> okay it is showing the cradh log
#3235 [16:14] <mattym> Up_Owl_Nite, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#3236 [16:14] <alberto> how do i paste it
#3237 [16:14] <alberto> i dont know how to
#3238 [16:15] <Up_Owl_Nite> how do i downgrade my computer?
#3239 [16:15] <mattym> alberto, Get me the link/url of the page after you hit the paste! button
#3240 [16:15] <mattym> Up_Owl_Nite, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3241 [16:15] <helppppp> mattym, there are still errors
#3242 [16:15] <vvvater11rr2> ---- Minecraft Crash Report ----
#3243 [16:15] <Up_Owl_Nite> thank you very much
#3244 [16:15] <mattym> vvvater11rr2, You need to use the paste site we provided to submit it
#3245 [16:15] <vvvater11rr2> ---- Minecraft Crash Report ----
#3246 [16:16] <vvvater11rr2> can you tell me it Again
#3247 [16:16] <mattym> ??> vvvater11rr2 paste
#3248 [16:16] <Absol> vvvater11rr2: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3249 [16:16] <tripppledubz> I just remembered... the email it is connected with was changed because it was compromised and I can't go to the forgot password because of this email name change...
#3250 [16:16] <alberto> where i dont see a paste button
#3251 [16:16] * zuke [zuke@notlogged] has joined #minecrafthelp
#3252 [16:16] <helppppp> hello mattym
#3253 [16:16] <oscar> do i have to uninstall and install minecraft again
#3254 [16:16] <zuke> Alrighty fresh installed no luck
#3255 [16:16] <zuke> This all started when I installed the windows 10 edition beta
#3256 [16:17] <MissStorm> mattym its any server i try to connect to i get that error
#3257 [16:17] <zuke> Could they be inflicting? I can launch the beta but not real minecraft
#3258 [16:17] <mattym> alberto, Copy the crash log, go to paste.ubuntu.com, paste the crash log in the big box, then put something in the poster box, then hit the Paste! button, then get me the link/url of the page it takes you to
#3259 [16:17] <helppppp> is there a problem with the error i put in
#3260 [16:17] <mattym> zuke, They shouldnt be
#3261 [16:17] * Up_Owl_Nite [Up_Owl_Nite@notlogged] has quit. (Quit: Web client closed)
#3262 [16:17] <mattym> zuke, Can you get me the specs of your power supply
#3263 [16:18] <mattym> MissStorm, Are you sure you entered the correct info, and are on the same version of the game they are?
#3264 [16:18] <vvvater11rr2> mttym I did it
#3265 [16:18] <mattym> vvvater11rr2, Then get me the link to the page
#3266 [16:18] * jeferson [jeferson@notlogged] has joined #minecrafthelp
#3267 [16:18] <MissStorm> the correct info as in the ip? yes, and yes i am on the same version as the servers i am attemption to connect to
#3268 [16:18] <zuke> I'm able to run gta V and CSGO just fine. I have a 600 w Power supply
#3269 [16:18] <vvvater11rr2> http://paste.ubuntu.com/12065765/
#3270 [16:19] <mattym> zuke, Can i get the model numbner for the psu
#3271 [16:19] * gogosonicx138 [gogosonicx138@notlogged] has joined #minecrafthelp
#3272 [16:19] * jeferson [jeferson@notlogged] has quit. (Client Quit)
#3273 [16:19] <helppppp> mattym, what do i do now
#3274 [16:20] <Clock> ??> vvvater11rr2 win/dxdiag
#3275 [16:20] <Absol> vvvater11rr2: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3276 [16:20] <zuke> http://paste.ubuntu.com/12065782/ Here is my crash report
#3277 [16:20] <gogosonicx138> hello can someone please help on windows 10 i click on the xbox button and it wont open, when i search it up and click it it still wont open can someone please help
#3278 [16:20] <mattym> helppppp, Can you try it on a computer that is plugged into the router, or closer to it on wifi, the errors you get still suggest a network issue, or try restarting the router again
#3279 [16:20] <zuke> let me get the psu model number
#3280 [16:20] <mattym> zuke, Also try removing the resource/texture pack for now
#3281 [16:20] * paulo [paulo@notlogged] has joined #minecrafthelp
#3282 [16:20] <mattym> gogosonicx138, What is it you are trying to do?
#3283 [16:21] <vvvater11rr2> mattym did you see it
#3284 [16:21] <helppppp> i tried moving my computer mattym it still doesnt help and i restarted the router and it still doesnt help
#3285 [16:21] <mattym> vvvater11rr2, Follow the directions sent to you by Absol
#3286 [16:21] <gogosonicx138> im trying to open xbox to play minecraft windows 10 edition
#3287 [16:21] <tripppledubz> Mattym?????
#3288 [16:21] <gogosonicx138> but when i click on the button it doesnt seem to work
#3289 [16:21] <zuke> p/n TR-600
#3290 [16:22] <mattym> gogosonicx138, Im not exactly sure how that version works, but there should be a Minecraft Windows 10 edtion, app icon, try that
#3291 [16:22] <mattym> zuke, Ok one sec
#3292 [16:22] * SonicPio26 [SonicPio26@notlogged] has joined #minecrafthelp
#3293 [16:22] <vvvater11rr2> I did not get it
#3294 [16:22] <helppppp> mattym why am i still getting these error
#3295 [16:23] <gogosonicx138> yes but there is a xbox live button next to it so when i try to click it it doesnt work and ideas
#3296 [16:23] <gogosonicx138> the other day
#3297 [16:23] <mattym> zuke, Ok i think i may know what your issue is, give me a moment
#3298 [16:23] <gogosonicx138> i had to install something for minecraft windows 10 edition
#3299 [16:23] <mattym> ??> vvvater11rr2 win/dxdiag
#3300 [16:23] <Absol> vvvater11rr2: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3301 [16:23] <mattym> vvvater11rr2, Thoese ^
#3302 [16:23] <gogosonicx138> because it kept crashing
#3303 [16:24] <mattym> gogosonicx138, Have you set up a xbox live username?
#3304 [16:24] <gogosonicx138> yes
#3305 [16:24] <mattym> gogosonicx138, Then if thats whats not working, you will need to contact Xbox support
#3306 [16:24] * codyt [codyt@notlogged] has joined #minecrafthelp
#3307 [16:24] <mattym> gogosonicx138, I have no idea how to deal with the issues in their app
#3308 [16:24] <Clock> ??> tripppledubz account/send-email
#3309 [16:24] <Absol> tripppledubz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3310 [16:24] <gogosonicx138> ok
#3311 [16:24] <helppppp> hello mattym????
#3312 [16:24] <gogosonicx138> but can you help
#3313 [16:25] <codyt> hey can anyone help? im trying to play with a friend on a private server but he cant connect
#3314 [16:25] <gogosonicx138> if theres any other service
#3315 [16:25] <Clock> tripppledubz, send an email to mojang with your issue, they the only people who can assist with account issues
#3316 [16:25] <zuke> codyt are you using hamachi?
#3317 [16:25] <mattym> codyt, Did you set up a home server?
#3318 [16:25] <codyt> yeah I am
#3319 [16:25] <tripppledubz> thank you
#3320 [16:25] <tripppledubz> best of luck yall
#3321 [16:25] <mattym> codyt, Dont use Hamachi, learn how to port forward
#3322 [16:25] <codyt> I allowed port forwarding and gave him my ext IP
#3323 [16:25] * tripppledubz [tripppledubz@notlogged] has quit. (Quit: Web client closed)
#3324 [16:25] <mattym> codyt, What is the ip?
#3325 [16:26] <MissStorm> mattym, the correct info as in the ip? yes, and yes i am on the same version as the servers i am attemption to connect to
#3326 [16:26] * paulo [paulo@notlogged] has quit. (Quit: Web client closed)
#3327 [16:26] <gogosonicx138> also can someone help i do i host a server on minecraft windows 10 edition beta
#3328 [16:26] * vvvater11rr2 [vvvater11rr2@notlogged] has quit. (Ping timeout: 204 seconds)
#3329 [16:26] <alberto> hey its says poster what do i put in
#3330 [16:26] <mattym> alberto, Anything
#3331 [16:26] <helppppp> mattym i was able to connect to a very small server with 3 people on it is this a start
#3332 [16:26] <mattym> gogosonicx138, You cant, only have people join your game through xbox live
#3333 [16:27] <zuke> mattym should I delete my minecraft folder and reinstall?
#3334 [16:27] <alberto> like what but how do i put do crash report in the box
#3335 [16:27] <mattym> helppppp, Then the other servers you tried may have too much bandwith for your internet to handle
#3336 [16:27] <alberto> how do i paste it
#3337 [16:27] <mattym> alberto, You need to copy it from the crash log and paste it to the site
#3338 [16:27] <mattym> alberto, With copy and paste
#3339 [16:27] * gogosonicx138 [gogosonicx138@notlogged] has quit. (Quit: Web client closed)
#3340 [16:27] * gogosonicx138 [gogosonicx138@notlogged] has joined #minecrafthelp
#3341 [16:27] <mattym> zuke, No
#3342 [16:28] * gogosonicx138 [gogosonicx138@notlogged] has quit. (Client Quit)
#3343 [16:28] <mattym> zuke, Look for my name in the other tab at the top of the webchat screen
#3344 [16:28] * SonicPio26 [SonicPio26@notlogged] has quit. (Quit: Web client closed)
#3345 [16:28] <helppppp> alright thank you mattym
#3346 [16:31] * helpme [helpme@notlogged] has joined #minecrafthelp
#3347 [16:31] <helpme> I am trying to find the drivers i need after the windows 10 update. http://paste.ubuntu.com/12065845/
#3348 [16:32] <MissStorm> is there anyone on here besides mattym that can help people or is that the only one
#3349 [16:32] <mattym> helpme, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#3350 [16:32] <mattym> MissStorm, Did you try the router restart?
#3351 [16:32] * helppppp [helppppp@notlogged] has quit. (Ping timeout: 204 seconds)
#3352 [16:32] <MissStorm> as in do what exactly?
#3353 [16:33] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 202 seconds)
#3354 [16:33] * helpme [helpme@notlogged] has quit. (Client Quit)
#3355 [16:33] * alberto [alberto@notlogged] has quit. (Ping timeout: 204 seconds)
#3356 [16:33] * rgilman [rgilman@notlogged] has joined #minecrafthelp
#3357 [16:33] <mattym> MissStorm, Turn off the router/internet then turn it back on
#3358 [16:33] * frelipeearthur123 [frelipeearthur123@notlogged] has joined #minecrafthelp
#3359 [16:33] <mattym> MissStorm, Wiat about 10-20 seconds before yu power it back on
#3360 [16:34] <MissStorm> then try to connect to the servers again?
#3361 [16:34] * frelipeearthur123 [frelipeearthur123@notlogged] has quit. (Client Quit)
#3362 [16:34] * Zuke2 [Zuke2@notlogged] has joined #minecrafthelp
#3363 [16:34] <mattym> MissStorm, Yes, if you still get the error rejoin
#3364 [16:34] <mattym> the chat that is
#3365 [16:34] <MissStorm> okay thank you :)
#3366 [16:34] <rgilman> hey guys i really need help and i dont know what to do i am trying to play minecraft every time i try to launch the game it loads but the crashes and goes back to the launch screen help
#3367 [16:34] * zuke [zuke@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#3368 [16:35] <mattym> ??> rgilman launcher/crash-log
#3369 [16:35] <Absol> rgilman: We need to see your crash log, which appears after a crash.
#3370 [16:35] <Absol> rgilman: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3371 [16:35] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#3372 [16:36] <rgilman> ---- Minecraft Crash Report ---- // Why did you do that? Time: 8/12/15 5:30 PM Description: Initializing game java.lang.NullPointerException: Initializing game at bsu.a(SourceFile:663) at bsu.ao(SourceFile:549) at bsu.aj(SourceFile:350) at bsu.a(SourceFile:299) at net.minecraft.client.main.Main.main(SourceFile:120) A detailed walkthrough of the error, its code path and all known details is as follows: -------------------
#3373 [16:36] <mattym> rgilman, Please use the paste site from the instructions from Absol
#3374 [16:36] <oscar> its stuck on amd gaming envolved app
#3375 [16:36] <oscar> should it take long?
#3376 [16:37] * Xelom [Xelom@notlogged] has joined #minecrafthelp
#3377 [16:37] <Xelom> Hey
#3378 [16:38] <mattym> oscar, It may take a while
#3379 [16:38] * MissStorm [MissStorm@notlogged] has quit. (Ping timeout: 204 seconds)
#3380 [16:38] <oscar> about how long can u give me an estimated amount of time
#3381 [16:39] * angrydad [angrydad@notlogged] has quit. (Quit: Web client closed)
#3382 [16:39] <rgilman> http://paste.ubuntu.com/12065899/
#3383 [16:39] <rgilman> the report is right their
#3384 [16:39] * paulo [paulo@notlogged] has joined #minecrafthelp
#3385 [16:39] <Clock> ??> rgilman win/reinst
#3386 [16:39] <Absol> rgilman: You may need to reinstall the locally installed files that Minecraft puts into place.
#3387 [16:39] <Absol> rgilman: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3388 [16:41] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 198 seconds)
#3389 [16:41] * Sam [Sam@notlogged] has joined #minecrafthelp
#3390 [16:41] <Sam> Hello
#3391 [16:41] * paulo [paulo@notlogged] has quit. (Client Quit)
#3392 [16:41] <Xelom> hello
#3393 [16:42] * Sam is now known as Guest4717
#3394 [16:42] * TheJunior_ [TheJunior_@notlogged] has joined #minecrafthelp
#3395 [16:42] <Guest4717> So basically I just changed my username and then when I try to play multiplayer it says that I do not have authentication with minecraft.net
#3396 [16:42] * MissStorm [MissStorm@notlogged] has joined #minecrafthelp
#3397 [16:43] <Xelom> oh
#3398 [16:43] <rgilman> so i see assets ,crash reports ,libraries,logs,server resource pack,versions,launcher profiles so i delet all
#3399 [16:43] <Xelom> Thats strange
#3400 [16:43] <Clock> ??> Guest4717 launcher/relog
#3401 [16:43] <Guest4717> It is
#3402 [16:43] <Absol> Guest4717: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#3403 [16:43] <Guest4717> Okay Iw ill try
#3404 [16:43] <Guest4717> I
#3405 [16:43] <TheJunior_> yo tengo una computadora nueva windowa8.1 y cuando inicio minecraft se me crashea y ya le instale el java ¿como lo puedo solucionar?
#3406 [16:43] <Guest4717> YO NO COMPRENDO ESPANOL
#3407 [16:43] <Xelom> Uh
#3408 [16:44] <Xelom> Sorry, only english
#3409 [16:44] <rgilman> so i see assets ,crash reports ,libraries,logs,server resource pack,versions,launcher profiles so i delet all absol
#3410 [16:44] <Xelom> Espanol is a no bueno!
#3411 [16:44] <Clock> ??> TheJunior_ lang/es
#3412 [16:44] <Absol> TheJunior_: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#3413 [16:44] <rgilman> no hablo espanol
#3414 [16:44] * DarkKnight617 [DarkKnight617@notlogged] has joined #minecrafthelp
#3415 [16:45] <TheJunior_> I have a new computer windows8.1 And When I start Minecraft and already crasheo Install the java How can I Fix ?
#3416 [16:45] <Clock> ??> TheJunior_ launcher/crash-log
#3417 [16:45] <Absol> TheJunior_: We need to see your crash log, which appears after a crash.
#3418 [16:45] <Absol> TheJunior_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3419 [16:45] <rgilman> absol ok so i see assets ,crash reports ,libraries,logs,server resource pack,versions,launcher profiles so i delet all
#3420 [16:45] <Clock> rgilman, yes
#3421 [16:45] <DarkKnight617> I have Windows 10, when I try to run it, it said I needed to update my Graphics Drivers, but there is none?
#3422 [16:46] <TheJunior_> http://paste.ubuntu.com/12065916/
#3423 [16:46] <DarkKnight617> For Minecraft
#3424 [16:46] <Clock> TheJunior_, your graphics card is not supported on windows 8, downgrade to windows 7 or use a different computer
#3425 [16:47] <DarkKnight617> This is Windows 10 not 8?
#3426 [16:47] <mattym> DarkKnight617, Do you have the link to your dxdiag report? If so please post it in the chat.
#3427 [16:47] <DarkKnight617> http://paste.ubuntu.com/12065932/
#3428 [16:47] <mattym> DarkKnight617, Only read the instructions that have your name on them
#3429 [16:47] <mattym> DarkKnight617, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#3430 [16:47] <MissStorm> restarting my router didnt do anything it still says the same error
#3431 [16:47] <mattym> MissStorm, What is the exact error again?
#3432 [16:48] * timones1990 [timones1990@notlogged] has joined #minecrafthelp
#3433 [16:48] * MinecraftDontEvenWork [MinecraftDontEvenWork@notlogged] has joined #minecrafthelp
#3434 [16:48] <TheJunior_> How do I change the graphics card ?
#3435 [16:48] * timones1990 [timones1990@notlogged] has quit. (Client Quit)
#3436 [16:48] <MissStorm> Failed to connect to server java.net.ConnectException timed out: no further information:
#3437 [16:49] * MinecraftDontEvenWork [MinecraftDontEvenWork@notlogged] has quit. (Client Quit)
#3438 [16:49] * MinecraftDontEvenWork [MinecraftDontEvenWork@notlogged] has quit. (Client Quit)
#3439 [16:49] * Xelom [Xelom@notlogged] has left #minecrafthelp
#3440 [16:49] <mattym> TheJunior_, You cant on a laptop
#3441 [16:49] * MinecraftDontEvenWork [MinecraftDontEvenWork@notlogged] has joined #minecrafthelp
#3442 [16:49] <mattym> MissStorm, Can you try to connect in minecraft to this server: mctest.ae97.net
#3443 [16:49] * MinecraftDontEvenWork [MinecraftDontEvenWork@notlogged] has quit. (Client Quit)
#3444 [16:49] <mattym> MissStorm, let me know if it gives you the same error
#3445 [16:49] <TheJunior_> So I will not be able to play minecraft ?
#3446 [16:49] <mattym> TheJunior_, Downgrade to windows 7
#3447 [16:50] <MissStorm> yes it says the same error as before
#3448 [16:50] * omar [omar@notlogged] has joined #minecrafthelp
#3449 [16:50] <omar> fgvst
#3450 [16:50] <omar> hbbsfhbvbwuerfgn
#3451 [16:51] * DarkKnight617 [DarkKnight617@notlogged] has quit. (Quit: Web client closed)
#3452 [16:51] <TheJunior_> But I can not play minecraft with windows 8 ?
#3453 [16:51] <mattym> MissStorm, What antivirus do you use?
#3454 [16:51] <omar> jkbjhbSKhbhnbnv
#3455 [16:51] <mattym> TheJunior_, Not with the hardware you have
#3456 [16:51] * omar [omar@notlogged] has quit. (Client Quit)
#3457 [16:51] <MissStorm> i dont think theres any, theres this norton thing that came on the computer thats it
#3458 [16:51] <TheJunior_> I can do you change the hardware?
#3459 [16:52] <mattym> TheJunior_, No not on a laptop
#3460 [16:52] <mattym> MissStorm, Uninstall Norton
#3461 [16:52] <mattym> ??> MissStorm av/norton
#3462 [16:52] <Absol> MissStorm: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#3463 [16:52] <TheJunior_> Is there any way ?
#3464 [16:52] <mattym> TheJunior_, No
#3465 [16:52] <TheJunior_> ok thnx
#3466 [16:52] * TheJunior_ [TheJunior_@notlogged] has quit. (Quit: Web client closed)
#3467 [16:54] <MissStorm> i have to restart my comuputer to complete the uninstall so brb
#3468 [16:54] <Guest4717> IT WORKED
#3469 [16:54] <Guest4717> XELOM IT WORKED!!!!!!!!!!!!!!!
#3470 [16:56] * MissStorm_ [MissStorm_@notlogged] has joined #minecrafthelp
#3471 [16:56] <MissStorm_> okay norton is off now
#3472 [16:57] <MissStorm_> should i try and connect to it again
#3473 [16:58] * Guest4717 [Guest4717@notlogged] has quit. (Ping timeout: 204 seconds)
#3474 [16:58] * MissStorm_ [MissStorm_@notlogged] has quit. (Client Quit)
#3475 [16:58] <mattym> MissStorm_, Yes
#3476 [16:58] * MissStorm [MissStorm@notlogged] has joined #minecrafthelp
#3477 [16:58] <mattym> MissStorm, Yes try it again
#3478 [16:59] * guilherme [guilherme@notlogged] has joined #minecrafthelp
#3479 [16:59] <rgilman> hey guys should i download minecraft.msi or minecraft.exe
#3480 [17:00] <MissStorm> same error
#3481 [17:00] <mattym> rgilman, Try the .msi first
#3482 [17:00] <mattym> ??> MissStorm tools/hjt
#3483 [17:00] <Absol> MissStorm: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3484 [17:00] <Absol> MissStorm: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3485 [17:00] <mattym> MissStorm, Can you follow the instructions from Absol
#3486 [17:01] * guilherme [guilherme@notlogged] has quit. (Client Quit)
#3487 [17:01] <MissStorm> yeah sure
#3488 [17:03] * guilherme [guilherme@notlogged] has joined #minecrafthelp
#3489 [17:03] <MissStorm> it opened up notepad with a bunch of text is that what i copy?
#3490 [17:03] * guilherme [guilherme@notlogged] has quit. (Client Quit)
#3491 [17:04] * Cal [Cal@notlogged] has joined #minecrafthelp
#3492 [17:04] * Cal [Cal@notlogged] has quit. (Client Quit)
#3493 [17:05] <mattym> MissStorm, yes
#3494 [17:05] <MissStorm> http://paste.ubuntu.com/12066093/
#3495 [17:06] <mattym> MissStorm, Ok one moment
#3496 [17:07] <MissStorm> theres a thing now where i can scan or fix things should i just let it be for now?
#3497 [17:07] <mattym> MissStorm, Exit from that
#3498 [17:08] <MissStorm> okay
#3499 [17:08] <mattym> ??> MissStorm av/adwcleaner
#3500 [17:08] * Mryyane [Mryyane@notlogged] has joined #minecrafthelp
#3501 [17:08] <Absol> MissStorm: ADWCleaner is an utility to clean a PC which is infested with malware.
#3502 [17:08] <Absol> MissStorm: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#3503 [17:08] <mattym> MissStorm, Runt he program Absol linked
#3504 [17:08] * jok [jok@notlogged] has quit. (Quit: Web client closed)
#3505 [17:08] <Mryyane> Hy can i find horses and mules without a plains biome. ?
#3506 [17:08] <mattym> Mryyane, No
#3507 [17:09] <MissStorm> ok now what? "scan"?
#3508 [17:09] <Mryyane> Ahhh freak. Thanks.
#3509 [17:10] <mattym> MissStorm, Follow the directions from Absol they tell you what steps to take
#3510 [17:10] <mattym> MissStorm, Oops they arent there
#3511 [17:10] <MissStorm> xDDDD good one lol
#3512 [17:10] <mattym> MissStorm, Yes do a scan, then have it clean/remove anything it finds
#3513 [17:11] * leonardo [leonardo@notlogged] has joined #minecrafthelp
#3514 [17:12] * leonardo [leonardo@notlogged] has quit. (Client Quit)
#3515 [17:13] <MissStorm> then what after that? so i know when it finishes
#3516 [17:13] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#3517 [17:13] <mattym> MissStorm, When the scan finished, it should have the option to clean/remove anything it finds
#3518 [17:14] <mattym> MissStorm, it may make you close the web browser
#3519 [17:14] * Clock [Clock@notlogged] has quit. (Read error: Connection reset by peer)
#3520 [17:15] <rgilman> ok so now im doing the download and its repairing it so it should be good right??
#3521 [17:15] <mattym> MissStorm, Once it finished the cleaning, close it then test Minecraft again
#3522 [17:15] <mattym> rgilman, Yeah
#3523 [17:16] * MissStorm_ [MissStorm_@notlogged] has joined #minecrafthelp
#3524 [17:16] <rgilman> i have a question will it affect minecraft if i have no fire wall
#3525 [17:16] * MissStorm_ [MissStorm_@notlogged] has quit. (Client Quit)
#3526 [17:16] * Lord_Nightmare [Lord_Nightmare@notlogged] has quit. (Ping timeout: 378 seconds)
#3527 [17:16] <mattym> rgilman, Sometimes the firewall will block it
#3528 [17:16] * MissStorm_ [MissStorm_@notlogged] has joined #minecrafthelp
#3529 [17:17] * MissStorm [MissStorm@notlogged] has quit. (Ping timeout: 204 seconds)
#3530 [17:17] <rgilman> ok cause i dont think i have one
#3531 [17:17] <MissStorm_> okay it removed what it found
#3532 [17:17] <mattym> rgilman, If you have windows, it has one in it
#3533 [17:17] <mattym> MissStorm_, Try the game again
#3534 [17:17] <rgilman> windows 7
#3535 [17:18] <mattym> rgilman, Yes there is a Windows Firewall in that
#3536 [17:18] <rgilman> xp
#3537 [17:18] <rgilman> ok
#3538 [17:18] <MissStorm_> nope
#3539 [17:18] <mattym> MissStorm_, Can you go to the Control Panel, and find the Windows Firewall then dissable it, then try to connect to a server again
#3540 [17:19] <MissStorm_> okay
#3541 [17:19] * Lord_Nightmare [Lord_Nightmare@notlogged] has joined #minecrafthelp
#3542 [17:20] <rgilman> yaaaaa im in minecraft
#3543 [17:20] <rgilman> my moms like you have to download a fire wall im like no its apart of the hard ware
#3544 [17:20] <rgilman> she has to argue
#3545 [17:21] <MissStorm_> still the same error
#3546 [17:21] <mattym> MissStorm_, Can you go to speedtest.net run a test, then share the results here
#3547 [17:21] * jeremiah [jeremiah@notlogged] has joined #minecrafthelp
#3548 [17:21] * KingTBowTobi [KingTBowTobi@notlogged] has joined #minecrafthelp
#3549 [17:22] * Xelom [Xelom@notlogged] has joined #minecrafthelp
#3550 [17:22] <rgilman> whats miss storms error
#3551 [17:22] <Xelom> Hello
#3552 [17:22] * juandavid [juandavid@notlogged] has joined #minecrafthelp
#3553 [17:22] * juandavid [juandavid@notlogged] has joined #minecrafthelp
#3554 [17:22] * jeremiah [jeremiah@notlogged] has left #minecrafthelp
#3555 [17:22] <rgilman> WHATS MISS STORMS ERROR
#3556 [17:22] <mattym> rgilman, Dont worry about it
#3557 [17:22] <Xelom> hey hey
#3558 [17:22] <Xelom> Watch the caps
#3559 [17:22] <KingTBowTobi> hello does anyone know if ars magica 2 works with not enough items because its not showing up when i load a world
#3560 [17:23] <mattym> KingTBowTobi, We dont help with mods here sorry.
#3561 [17:23] * rgilman [rgilman@notlogged] has quit. (Quit: Web client closed)
#3562 [17:23] <Xelom> We can't help you with moda, sorry
#3563 [17:23] <Xelom> mods*
#3564 [17:23] <Xelom> Maybe ask the mod creator for help
#3565 [17:23] <KingTBowTobi> oh ok sry im new to Minecraft
#3566 [17:23] <Xelom> no, its ok
#3567 [17:23] <Xelom> We all make mistakes
#3568 [17:24] <KingTBowTobi> thanks anyways
#3569 [17:24] <Xelom> np, good luck with your troubles
#3570 [17:24] * KingTBowTobi [KingTBowTobi@notlogged] has quit. (Client Quit)
#3571 [17:24] * Clock [Clock@notlogged] has joined #minecrafthelp
#3572 [17:25] <MissStorm_> you get 3 results correct?
#3573 [17:25] <Xelom> hello
#3574 [17:25] <mattym> MissStorm_, yes
#3575 [17:25] <mattym> MissStorm_, Tell me all three or there should be a link to share it
#3576 [17:25] <oscar> do i optimize my game
#3577 [17:26] <Xelom> what do you mean?
#3578 [17:26] <Xelom> oscar
#3579 [17:26] <mattym> oscar, No, do any settings ingame, dont let the AMD tool do it
#3580 [17:26] * GarlicIV [GarlicIV@notlogged] has joined #minecrafthelp
#3581 [17:26] <GarlicIV> Hello
#3582 [17:27] * devinb [devinb@notlogged] has joined #minecrafthelp
#3583 [17:27] <Xelom> Hello, what do you need help with?
#3584 [17:27] * Zuke2 [Zuke2@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#3585 [17:27] <oscar> ok so my minecraft is fixed?
#3586 [17:27] * Davalouros [Davalouros@notlogged] has joined #minecrafthelp
#3587 [17:27] <mattym> oscar, Try to run it again
#3588 [17:27] <MissStorm_> http://www.speedtest.net/my-result/4577813532
#3589 [17:27] <oscar> ok
#3590 [17:27] <oscar> ok
#3591 [17:27] <GarlicIV> Well, it says Ive migrated my minecraft account to a mojang account, but when I try to log in using the e-mail that I bought minecraft with, it doesnt work.
#3592 [17:27] <mattym> MissStorm_, That would explain it, it seems like your internet is too slot to connect to the servers
#3593 [17:27] <mattym> GarlicIV, Did you do the migration?
#3594 [17:28] <GarlicIV> I dont remember but its been a month or two since I played
#3595 [17:28] <oscar> its works!! THANKS SO MUCH
#3596 [17:28] <devinb> on cosmicpvp.me, i lost everything in the game
#3597 [17:28] <mattym> ??> GarlicIV mojang/email
#3598 [17:28] <Absol> GarlicIV: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3599 [17:28] <Absol> GarlicIV: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3600 [17:28] <MissStorm_> then what would cause that error? and what do you suggest
#3601 [17:28] <devinb> on cosmicpvp.me, i lost everything in the game
#3602 [17:28] <mattym> GarlicIV, Fill out the form Absol linked
#3603 [17:28] * esti [esti@notlogged] has joined #minecrafthelp
#3604 [17:28] <mattym> devinb, We cant help with servers sorry
#3605 [17:28] * esti [esti@notlogged] has quit. (Client Quit)
#3606 [17:28] <mattym> MissStorm_, The error is caused by your internet being too slow to connect with the server. Buy better internet service
#3607 [17:29] * thiagoh2015 [thiagoh2015@notlogged] has joined #minecrafthelp
#3608 [17:29] <devinb> what should I do then because I payed 40 dollars for that server
#3609 [17:29] <mattym> devinb, Contact their support, nothing we can do about it
#3610 [17:29] <devinb> ok
#3611 [17:29] <Xelom> 0.72mbps is extremely slow.
#3612 [17:29] <devinb> thx
#3613 [17:29] <Davalouros> My minecraft has the out of memory error
#3614 [17:29] <Xelom> So don't expect it to be joining any servers without lag
#3615 [17:29] <Davalouros> what should i do?
#3616 [17:29] <MissStorm_> so what youre saying is i cannot play minecraft because my 'internet is too slow when ive been able to play minecraft perfectly fine in the past
#3617 [17:30] <MissStorm_> and i will be unable to until i 'buy better internet'
#3618 [17:30] <Xelom> You will be able to play single player
#3619 [17:30] <Xelom> You can also play multi player
#3620 [17:30] <Xelom> But it will be quite slow
#3621 [17:30] <MissStorm_> it wont let me connect
#3622 [17:30] <MissStorm_> i get an error every time
#3623 [17:30] <MissStorm_> thats why im here!
#3624 [17:31] * JustLifeMC [JustLifeMC@notlogged] has joined #minecrafthelp
#3625 [17:31] <Xelom> Take a screenshot of the error, please
#3626 [17:31] <mattym> MissStorm_, Then call your internet provider and ask if they are having issue at the moment
#3627 [17:31] <mattym> MissStorm_, The speed that was reported is far to slow to even connect to a server
#3628 [17:31] * OSBK [OSBK@notlogged] has joined #minecrafthelp
#3629 [17:31] * KanekiKenn [KanekiKenn@notlogged] has joined #minecrafthelp
#3630 [17:31] <JustLifeMC> uMM I need help my parents deleted my minecraft account and i cant get it back.My IGN is JustLifeMC
#3631 [17:32] <Xelom> MissStorm_, do you have a screenshot of the error?
#3632 [17:32] <MissStorm_> Xelom, the error is java.net.connectexception: connection timed out: no further information:
#3633 [17:32] <GarlicIV> Thanks whoever helped me.
#3634 [17:32] * oscar [oscar@notlogged] has quit. (Quit: Web client closed)
#3635 [17:32] <Xelom> Restart your minecraft.
#3636 [17:32] <JustLifeMC> Its not a error i dont know how my parents deleted it tho
#3637 [17:32] <JustLifeMC> I dont have it anymore
#3638 [17:32] * daniel_ [daniel_@notlogged] has joined #minecrafthelp
#3639 [17:32] <JustLifeMC> my parents deleted my account
#3640 [17:32] <JustLifeMC> i cant login in minecraft.net
#3641 [17:32] <OSBK> hi guys. changed my display name and now when i goto minecraft launcher the loading bar freezes. any idea's?
#3642 [17:32] * devinb [devinb@notlogged] has quit. (Ping timeout: 204 seconds)
#3643 [17:32] <JustLifeMC> how do i get it back
#3644 [17:32] <Xelom> It isn't possible to delete your MC account
#3645 [17:33] <MissStorm_> ive tried restarting my mc multiple times
#3646 [17:33] <JustLifeMC> then why doesnt it let me login
#3647 [17:33] * daniel_ [daniel_@notlogged] has quit. (Client Quit)
#3648 [17:33] <KanekiKenn> Try to log in with your mojang email for minecraft.net
#3649 [17:33] <JustLifeMC> thats how i always login
#3650 [17:33] <JustLifeMC> let me try
#3651 [17:33] <Xelom> Try saying 'forgot password'
#3652 [17:33] <Xelom> or clicking I mean
#3653 [17:34] <KanekiKenn> If that doesnt work, try to login to mojang and see your account
#3654 [17:34] * jetforce7 [jetforce7@notlogged] has joined #minecrafthelp
#3655 [17:34] <Davalouros> May i recieve Help?,my minecraft comes up the out of memory error each time I try to log in
#3656 [17:34] <JustLifeMC> how do i login into mojang
#3657 [17:34] <Xelom> ugh
#3658 [17:35] <Xelom> I give up
#3659 [17:35] <Xelom> Bbs
#3660 [17:35] <Xelom> Bbs
#3661 [17:35] * Xelom [Xelom@notlogged] has left #minecrafthelp
#3662 [17:35] <JustLifeMC> NOO
#3663 [17:35] <KanekiKenn> Go to account.mojang.com
#3664 [17:35] * Xelom [Xelom@notlogged] has joined #minecrafthelp
#3665 [17:35] <Xelom> Nvm
#3666 [17:35] <JustLifeMC> Ok
#3667 [17:35] <Xelom> Davalouros, are you using windows?
#3668 [17:35] <Xelom> If so press the windows icon on your keyboard and r at the same time
#3669 [17:36] <JustLifeMC> its not working
#3670 [17:36] <Xelom> And type in %appdata%
#3671 [17:36] <Xelom> And click into minecraft, and delete everything BUT your saves
#3672 [17:36] <Xelom> That clear enough Davalouros ?
#3673 [17:36] <MissStorm_> this is useless everything ive tried doesnt work now im told my internet is too slow when ive played minecraft perfectly fine in the past. nothing is going on with my internet providers or anything i just want to know what the problem is...
#3674 [17:37] <Davalouros> yes
#3675 [17:37] <Davalouros> no
#3676 [17:37] <JustLifeMC> It Doesnt Let me Login To My Account
#3677 [17:37] <Xelom> Have you tried it out?
#3678 [17:37] <JustLifeMC> Im using what i always use
#3679 [17:37] <Davalouros> no im doing it now
#3680 [17:37] <Xelom> ok, tell me if it works.
#3681 [17:37] <JustLifeMC> and on minechat it doesnt work anymore too
#3682 [17:37] <JustLifeMC> can u search up my account details for JustLifeMC
#3683 [17:38] * jetforce7 [jetforce7@notlogged] has quit. (Client Quit)
#3684 [17:38] <Xelom> Someone may have changed your password, JustLifeMC
#3685 [17:38] <JustLifeMC> did u see my account?
#3686 [17:38] * jetforce7 [jetforce7@notlogged] has joined #minecrafthelp
#3687 [17:38] <JustLifeMC> can u tell me my password
#3688 [17:38] * Jimvdv [Jimvdv@notlogged] has joined #minecrafthelp
#3689 [17:38] <JustLifeMC> i need to know
#3690 [17:38] * jetforce7 [jetforce7@notlogged] has quit. (Client Quit)
#3691 [17:38] <Jimvdv> Hey
#3692 [17:39] <Xelom> Did it work, Davalouros?
#3693 [17:39] * MissStorm_ [MissStorm_@notlogged] has quit. (Quit: Web client closed)
#3694 [17:39] <Jimvdv> On this link Fins you a premium gift code http://free.download-boss.org/?ref=vRXvunTKd
#3695 [17:39] * Dantegamebr [Dantegamebr@notlogged] has joined #minecrafthelp
#3696 [17:39] <Davalouros> ok i deteled everything but my saves,should i run minecraft?
#3697 [17:39] <JustLifeMC> Xelom: Did You Find It?
#3698 [17:40] * john_1936 [john_1936@notlogged] has joined #minecrafthelp
#3699 [17:40] <Xelom> no JustLifeMC
#3700 [17:40] <Xelom> And yes, Davalouros, try it.
#3701 [17:40] * Dantegamebr [Dantegamebr@notlogged] has joined #minecrafthelp
#3702 [17:40] <Davalouros> ok
#3703 [17:40] <Dantegamebr> http://paste.ubuntu.com/12066311/
#3704 [17:40] <Jimvdv> Open this link please http://free.download-boss.org/?ref=vRXvunTKd
#3705 [17:40] <JustLifeMC> it says username not found when i try to login with my email and password on minecraft.net
#3706 [17:41] * Jimvdv [Jimvdv@notlogged] has quit. (Client Quit)
#3707 [17:41] <john_1936> would anyone know why i cant get on a MP sever when i could saturday
#3708 [17:41] <Xelom> I can't help you, sorry, JustLifeMC
#3709 [17:41] <JustLifeMC> No! :(
#3710 [17:41] <Xelom> I'm sorry
#3711 [17:41] <Xelom> I'm not even voiced or OP
#3712 [17:42] <Xelom> I just came on to help a few others.
#3713 [17:42] <Xelom> Davalouros, did it work?
#3714 [17:42] <Clock> ??> JustLifeMC account/send-email
#3715 [17:42] <Absol> JustLifeMC: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3716 [17:42] * OSBK [OSBK@notlogged] has quit. (Ping timeout: 204 seconds)
#3717 [17:42] <Clock> JustLifeMC, only mojang can help with account issues
#3718 [17:42] <JustLifeMC> do u have accsess to contact mojang
#3719 [17:42] <Xelom> you do
#3720 [17:43] <Xelom> Contact mojang yourself.
#3721 [17:43] <JustLifeMC> how whats the email
#3722 [17:43] <Clock> JustLifeMC, use the form Absol provided
#3723 [17:43] <JustLifeMC> Im Not Leaving this chat without a full on awnser
#3724 [17:43] * Dantegamebr [Dantegamebr@notlogged] has quit. (Client Quit)
#3725 [17:43] <Xelom> Be more specific, john_1936
#3726 [17:43] <Xelom> what does it say when you try to join?
#3727 [17:44] <JustLifeMC> Again Can u sell me Absol
#3728 [17:44] <JustLifeMC> I didnt quite get that
#3729 [17:44] <Davalouros> yes it did Thanks heaps Xelom
#3730 [17:44] <JustLifeMC> *tell
#3731 [17:44] <Clock> ??> JustLifeMC account/send-email
#3732 [17:44] <Absol> JustLifeMC: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3733 [17:44] * GarlicIV [GarlicIV@notlogged] has quit. (Quit: Web client closed)
#3734 [17:44] * Davalouros [Davalouros@notlogged] has quit. (Quit: Web client closed)
#3735 [17:44] <JustLifeMC> where do i send a email
#3736 [17:44] <Xelom> No problem, Davalouros, I'm very glad it helped
#3737 [17:45] <Xelom> oh he left
#3738 [17:45] <KanekiKenn> Xelom, okay I tried to update my driver and it's up to date but I'm still have the same error.
#3739 [17:46] <JustLifeMC> Absol
#3740 [17:46] <Xelom> What exactly does this error say?
#3741 [17:46] <KanekiKenn> I tried what you told Davalouros to do as well, but that didnt help either
#3742 [17:46] <Clock> ??> JustLifeMC bot
#3743 [17:46] <Absol> JustLifeMC: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#3744 [17:46] <Xelom> Can you give me one second, KanekiKenn, just need to do one thing and I'll be with you
#3745 [17:47] * JustLifeMC [JustLifeMC@notlogged] has quit. (Quit: Web client closed)
#3746 [17:47] * JustLifeMC [JustLifeMC@notlogged] has joined #minecrafthelp
#3747 [17:47] * grisselcc [grisselcc@notlogged] has joined #minecrafthelp
#3748 [17:47] <KanekiKenn> okay thank you so much Xelmon
#3749 [17:47] <JustLifeMC> Clock where exactly do i email
#3750 [17:47] <Xelom> So explain your problem a bit more to me
#3751 [17:47] <Clock> ??> JustLifeMC account/send-email
#3752 [17:48] <Absol> JustLifeMC: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3753 [17:48] <Clock> JustLifeMC, fill out the form Absol provided
#3754 [17:48] <JustLifeMC> so the website is email/minecraft.net email
#3755 [17:48] <Xelom> Could you explain your problem a bit more, KanekiKenn?
#3756 [17:48] <KanekiKenn> okay, so when I try to log in (I updated to windows 10 and I updated my driver like it said) the "it looks like your game has crashed!" error pops up
#3757 [17:49] <Xelom> oh
#3758 [17:49] <john_1936> it says no connection and when i try to cannect it says: java.netException: connection timed out: no further information
#3759 [17:49] <Xelom> hm
#3760 [17:49] <Clock> JustLifeMC, https://help.mojang.com/customer/portal/emails/new - use this link
#3761 [17:49] <JustLifeMC> clock the problem is
#3762 [17:49] <JustLifeMC> that i cant type my username or email it says its not a account
#3763 [17:49] <JustLifeMC> something deleted my account
#3764 [17:49] <Xelom> Gimme a sec to think about this, KanekiKenn
#3765 [17:49] <JustLifeMC> none of my friends can search me on servers anymore
#3766 [17:50] <KanekiKenn> Okay thank you so much
#3767 [17:50] <Clock> JustLifeMC, none here can help with account issues, you have to contact Mojang through https://help.mojang.com/customer/portal/emails/new
#3768 [17:50] <Xelom> ok, so, KanekiKenn, do you have this new minecraft version made for windows 10, or not?
#3769 [17:50] <grisselcc> support the waranty in mexico city?
#3770 [17:51] <grisselcc> i don´t speak english!
#3771 [17:51] <KanekiKenn> I still have the PC version, that's the one it's not letting me into.
#3772 [17:51] <Xelom> What do you mean by PC version, exactly?
#3773 [17:52] <Clock> ??> grisselcc lang/es
#3774 [17:52] <Absol> grisselcc: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#3775 [17:52] <grisselcc> i don´t speak english!
#3776 [17:52] <Xelom> KanekiKenn
#3777 [17:52] <KanekiKenn> Just the normal minecraft for PC. the Launcher pops up okay but other than that, it wont let me play the game and it just tells me the game has crashed
#3778 [17:53] <Xelom> Ohh
#3779 [17:53] <Xelom> Does it say you need to update your graphics card?
#3780 [17:53] <Xelom> If so I can link you a video to upgrade it.
#3781 [17:53] <KanekiKenn> When I updated my graphics card, it said it was already up to date
#3782 [17:54] <grisselcc> my console does not read the disk minecraft
#3783 [17:54] <Xelom> oh, strange
#3784 [17:54] <Xelom> Could you take a screenshot of what it shows when you try to join?
#3785 [17:54] <KanekiKenn> yeah, my graphic card is from Intel, I dont know if anyone else with it is having this issue
#3786 [17:54] <KanekiKenn> and yes
#3787 [17:55] <Xelom> And can you show it to me?
#3788 [17:55] <grisselcc> buy the record on July 21 and tell me I have to do with you warranty
#3789 [17:56] <KanekiKenn> yes, how do I share a screenshot to this?
#3790 [17:56] <Clock> ??> KanekiKenn imgur
#3791 [17:56] <Absol> KanekiKenn: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#3792 [17:56] <Xelom> download
#3793 [17:56] <Xelom> whoops
#3794 [17:57] <Xelom> You can download imgur or lightshot which I personally prefer, KanekiKenn
#3795 [17:57] * overtime [overtime@notlogged] has joined #minecrafthelp
#3796 [17:57] <KanekiKenn> http://imgur.com/vGDJ10M
#3797 [17:57] <grisselcc> who informs me as contact in mexico, to validate my guarantee
#3798 [17:57] * Linzygurl33 [Linzygurl33@notlogged] has joined #minecrafthelp
#3799 [17:58] <Xelom> hmm, strange
#3800 [17:58] <Clock> KanekiKenn, do you have the link to your dxdiag?
#3801 [17:58] <JustLifeMC> i emailed mojange i dont know if it will work
#3802 [17:58] <KanekiKenn> the link?
#3803 [17:58] <overtime> hey, i have one question. I have loos my passeword for minecraft. But when i send a email i dont have a email.
#3804 [17:58] <Xelom> I couldn't exactly help you, KanekiKenn, but I could give yoy advice
#3805 [17:59] <Clock> ??> KanekiKenn win/dxdiag
#3806 [17:59] <Absol> KanekiKenn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3807 [17:59] <KanekiKenn> okay, what might your advice be?
#3808 [17:59] <Xelom> Send a report to mojang with that screenshot and ask them for help
#3809 [17:59] <KanekiKenn> okay thank you
#3810 [17:59] * thiagoh2015 [thiagoh2015@notlogged] has quit. (Ping timeout: 204 seconds)
#3811 [17:59] <Xelom> They will respond in a few days time
#3812 [17:59] <Clock> and tell you to get help here...
#3813 [17:59] <KanekiKenn> and thank you Clock and Absol as well
#3814 [17:59] <mattym> Xelom, Thats not how to take care of that, if you dont know what you are doing, then dont say anything
#3815 [18:00] <Xelom> So be patient and maybe try out another game while you're waiting for minecraft to get fixed
#3816 [18:00] <Xelom> I was just trying to help
#3817 [18:00] * john_1936 [john_1936@notlogged] has quit. (Quit: Web client closed)
#3818 [18:00] <mattym> KanekiKenn, Follow the instructions in the link Absol sent, to make a link to your dxdiag report
#3819 [18:00] <KanekiKenn> Okay thank you so much Xelom for helping me
#3820 [18:00] * naruto92315189 [naruto92315189@notlogged] has joined #minecrafthelp
#3821 [18:01] * Linzygurl33 [Linzygurl33@notlogged] has quit. (Client Quit)
#3822 [18:01] <Xelom> no problem, KanekiKenn, my help may have been of no use
#3823 [18:01] <Xelom> But I tried anyway
#3824 [18:01] <mattym> ??> KanekiKenn win/dxdiag
#3825 [18:01] <Absol> KanekiKenn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3826 [18:01] <KanekiKenn> Oh no its okay, thank you for trying ^-^
#3827 [18:01] <mattym> KanekiKenn, Follow the intructions in the link from Absol
#3828 [18:01] * Meow-J [Meow-J@notlogged] has quit. (Quit: Connection closed for inactivity)
#3829 [18:01] <Xelom> :D
#3830 [18:01] <KanekiKenn> and thank you Absol, I shall try that
#3831 [18:01] * naruto92315189 [naruto92315189@notlogged] has quit. (Client Quit)
#3832 [18:01] <mattym> KanekiKenn, It will have you make a link to your dxdiag, from that we can try and help with your issue
#3833 [18:03] <KanekiKenn> Ah it's okay, I'll do the instructions and send it to Mojang about it.
#3834 [18:03] <KanekiKenn> Well, thank you guys! Have a nice day!
#3835 [18:03] <mattym> KanekiKenn, Mojang wont help with that issue
#3836 [18:03] * KanekiKenn [KanekiKenn@notlogged] has quit. (Quit: Web client closed)
#3837 [18:03] <Xelom> have a nice day also
#3838 [18:03] <mattym> Xelom, Again, if you dont know how to fix an issue, dont give advice on it
#3839 [18:04] <mattym> Xelom, Hes not gonna get it fixed with the suggestion you gave him
#3840 [18:04] * hadi [hadi@notlogged] has joined #minecrafthelp
#3841 [18:04] <overtime> my account is overtime or overtime68 i avec forfot but i don't play one year
#3842 [18:04] <Xelom> Maybe not, but me trying isn't a sin
#3843 [18:05] <mattym> Xelom, You giving wrong advice is against the rules.
#3844 [18:05] <mattym> overtime, What is the problem?
#3845 [18:05] * hadi [hadi@notlogged] has quit. (Client Quit)
#3846 [18:05] <grisselcc> Someone I can answer, such as warranty claims minecraft xbox 360 game edition in Mexico
#3847 [18:05] <Xelom> I wasn't purposely trying to give wrong advice, but I'm not going to argue. So we will leave this discussion here.
#3848 [18:06] <mattym> grisselcc, For the xbox 360 edition, you need to speak to Xbox support
#3849 [18:06] <overtime> when y send a new passeword on my email i don't have the mail, i have see on the spam but i don't have
#3850 [18:06] <mattym> Xelom, Which is exactly why i siad, if you are unsure of the issue, dont suggest anything for it
#3851 [18:06] <mattym> overtime, Who is your email provider?
#3852 [18:07] <overtime> mathieu.dietemann@gmail.com
#3853 [18:07] <mattym> ??> overtime mojang/email
#3854 [18:07] <Absol> overtime: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3855 [18:07] <Absol> overtime: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3856 [18:07] <mattym> overtime, You will need to fill out the from Absol linked to you
#3857 [18:07] <grisselcc> they told me it is not a proprietary game for them is Mojac
#3858 [18:07] * hadi [hadi@notlogged] has joined #minecrafthelp
#3859 [18:08] <mattym> grisselcc, Mojang doesnt make the Console edition, so they cant do anything
#3860 [18:08] <hadi> http://paste.ubuntu.com/12066490/
#3861 [18:08] <mattym> hadi, One moment
#3862 [18:09] <Xelom> any who
#3863 [18:09] <Xelom> I'll head ofd
#3864 [18:09] <Xelom> Off*
#3865 [18:09] <Xelom> Off*
#3866 [18:09] * Xelom [Xelom@notlogged] has left #minecrafthelp
#3867 [18:09] <mattym> hadi, Download and Install the Catalyst Software Suite from this page https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#3868 [18:10] <grisselcc> the game is not read in the Xbox, they say it is the game
#3869 [18:10] <mattym> grisselcc, Again, we cant deal with Console issues here, you need to contact Xbox support. Mojang doesnt make the Console edition
#3870 [18:10] <hadi> thanks
#3871 [18:11] <overtime> sorry but what does mine Absol?
#3872 [18:11] <mattym> ??> overtime mojang/email
#3873 [18:11] <Absol> overtime: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3874 [18:11] <Absol> overtime: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3875 [18:11] <mattym> overtime, Fill out the form in the link above ^
#3876 [18:12] <overtime> thanks
#3877 [18:13] <grisselcc> What if the disk is damaged where I do the warranty valid?
#3878 [18:14] * Cvolton is now known as ItJustWorks
#3879 [18:14] * ItJustWorks is now known as Cvolton
#3880 [18:14] <mattym> grisselcc, Not sure if they have a warranty, if the disk was damaged when you got it, return it, if you damaged it its your own fault
#3881 [18:15] * overtime [overtime@notlogged] has quit. (Quit: Web client closed)
#3882 [18:15] * Thematrix12 [Thematrix12@notlogged] has joined #minecrafthelp
#3883 [18:15] <grisselcc> The disc was compared on 21 July this year
#3884 [18:16] * rerezy [rerezy@notlogged] has joined #minecrafthelp
#3885 [18:16] <mattym> grisselcc, Then return it to where you got it
#3886 [18:16] * Thematrix12 [Thematrix12@notlogged] has quit. (Client Quit)
#3887 [18:16] <mattym> grisselcc, Or check this http://support.xbox.com/en-US/xbox-360/games/disc-replacement-program
#3888 [18:16] <grisselcc> What time do I have warranty?
#3889 [18:17] <mattym> grisselcc, We are not Xbox support, so i have no idea
#3890 [18:17] * Cvolton is now known as NotCvolton
#3891 [18:18] * NotCvolton is now known as Cvolton
#3892 [18:19] <grisselcc> talk to a counselor xbox and told me it's not a game that they have patented, only allow use licenses
#3893 [18:19] <mattym> grisselcc, Well same here
#3894 [18:20] <grisselcc> tanks
#3895 [18:21] * tmaster [tmaster@notlogged] has joined #minecrafthelp
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#3899 [18:23] <robottronic> my pixel program is not accelerated
#3900 [18:23] <robottronic> http://paste.ubuntu.com/12066577/
#3901 [18:23] <mattym> robottronic, One moment
#3902 [18:24] <mattym> robottronic, Download and Install the file on this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#3903 [18:26] <tmaster> Does the pc version of minecraft run on Windows 10 or does it only run the Windows 10 edition?
#3904 [18:26] * mike_ [mike_@notlogged] has joined #minecrafthelp
#3905 [18:27] <mattym> tmaster, The regular Minecraft will run as long as your drivers are up to date and supported on your current hardware
#3906 [18:27] <mike_> I NEED HELp
#3907 [18:27] <mike_> I NEED HELP
#3908 [18:27] <tmaster> Alright thank you very much
#3909 [18:27] <mattym> mike_, Explain the proglem
#3910 [18:27] <mattym> problem*
#3911 [18:28] <mike_> Whenever I try to join a server it gives a java.lang.NullPointerException: group
#3912 [18:28] <mike_> I cant ping any servers
#3913 [18:28] <mike_> Help please.
#3914 [18:28] <mike_> 13-08-15 01:54:46: [01:54:46] [Server Connector #1/ERROR]: Couldn't connect to server 13-08-15 01:54:46: java.lang.NullPointerException: group 13-08-15 01:54:46: at io.netty.bootstrap.AbstractBootstrap.group(AbstractBootstrap.java:80) ~[netty-all-4.0.23.Final.jar:4.0.23.Final] 13-08-15 01:54:46: at ek.a(SourceFile:264) ~[1.8.7.jar:?] 13-08-15 01:54:46: at awz$1.run(SourceFile:59) [1.8.7.jar:?]
#3915 [18:28] <mike_> Is what it gives in the launcher
#3916 [18:29] <mattym> mike_, What antivirus do you use?
#3917 [18:29] <mike_> I dont even have it on
#3918 [18:29] <mike_> Panda AntiVirus Security Internet license
#3919 [18:30] * cadolfan [cadolfan@notlogged] has joined #minecrafthelp
#3920 [18:30] <cadolfan> can anyone help me get this thing to load?
#3921 [18:31] * hadi [hadi@notlogged] has joined #minecrafthelp
#3922 [18:31] <cadolfan> http://paste.ubuntu.com/12066610/
#3923 [18:31] <mattym> mike_, Try dissabling it then try the server again
#3924 [18:31] <mike_> mattym help me
#3925 [18:31] <mike_> I SAID I DONT HAVE IT ENABLED
#3926 [18:31] <mike_> READ PLEASE
#3927 [18:31] <mattym> mike_, Then uninstall it and try again
#3928 [18:31] <Lord_Ralex> mike_, then stop shouting
#3929 [18:32] <mike_> im just so sad this problem has been there for 4 days
#3930 [18:34] <mike_> mattym help
#3931 [18:34] <mike_> Lord_Ralex help
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#3933 [18:34] <Lord_Ralex> <mattym> mike_, Then uninstall it and try again
#3934 [18:35] <mike_> did so before
#3935 [18:35] <mike_> @Lord_Ralex
#3936 [18:35] <cadolfan> how do i get in touch with MC support directly I have not been able to load MC on this new computer for the last 6 months and no one here has been able to help
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#3938 [18:37] <Lord_Ralex> mike_, if it is currently installed, remove it
#3939 [18:37] <Lord_Ralex> ??> cadolfan win/reinst
#3940 [18:37] <Absol> cadolfan: You may need to reinstall the locally installed files that Minecraft puts into place.
#3941 [18:37] <Absol> cadolfan: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3942 [18:37] <hadi> http://paste.ubuntu.com/12066670/
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#3945 [18:39] <hadi> http://paste.ubuntu.com/12066670/
#3946 [18:39] <mattym> hadi, Did you install the program i linked?
#3947 [18:39] <mike_> omfg fuck off dude
#3948 [18:39] * AuBot kicked mike_ from #minecrafthelp (Reason: ike_ :Please keep it civil.)
#3949 [18:39] <cadolfan> there is no saves directory the only folder is versions and there's nothing in it
#3950 [18:40] <hadi> CHROME CLOSED SO i wasnt able to
#3951 [18:40] * jacktooface [jacktooface@notlogged] has joined #minecrafthelp
#3952 [18:40] <mattym> hadi, Download and Install the Catalyst Software Suite from this page https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#3953 [18:40] <mattym> cadolfan, If there is no saves foler, then delete everything in the .minecraft folder
#3954 [18:41] * teenwolf [teenwolf@notlogged] has joined #minecrafthelp
#3955 [18:41] <teenwolf> how to start minecraft surver
#3956 [18:41] <hadi> thanks
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#3958 [18:41] <teenwolf> how to start minecraft surver ?
#3959 [18:42] <jacktooface> my minecraft launcher crach ever time i try to play it
#3960 [18:42] <teenwolf> how to start minecraft surver ?
#3961 [18:43] <teenwolf> please start mi minecraft surver
#3962 [18:43] <teenwolf> i need help
#3963 [18:44] <Clock> ??> teenwolf mp/server-setup
#3964 [18:44] <Absol> teenwolf: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#3965 [18:44] <teenwolf> i dont start suver
#3966 [18:44] <Clock> ??> jacktooface launcher/crash-log
#3967 [18:44] <teenwolf> i dont know
#3968 [18:44] <Absol> jacktooface: We need to see your crash log, which appears after a crash.
#3969 [18:44] <Absol> jacktooface: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#3971 [18:45] <teenwolf> server status needed
#3972 [18:45] <jacktooface> yes
#3973 [18:45] <teenwolf> pls create you mi server
#3974 [18:46] <teenwolf> pease
#3975 [18:46] <mattym> teenwolf, Follow the instructions here http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
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#3977 [18:46] <mattym> teenwolf, If you cant follow those instructions, then making a server isnt for you
#3978 [18:46] <teenwolf> ok
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#3980 [18:52] <cadolfan> teenwolf nothing.
#3981 [18:53] * FELIPE [FELIPE@notlogged] has joined #minecrafthelp
#3982 [18:53] <FELIPE> jogar minecraft
#3983 [18:53] <FELIPE> agora
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#3988 [19:04] <jacktooface> ok i did that but nothin happen
#3989 [19:05] <jacktooface> hey did you get it
#3990 [19:05] <Clock> jacktooface, give us the link to your crash log
#3991 [19:06] <jacktooface> thats it
#3992 [19:07] <jacktooface> ok i got it bro
#3993 [19:08] <Clock> jacktooface, great, now all you have to do is share it with us
#3994 [19:08] <jacktooface> how do i dothat
#3995 [19:08] <Clock> copy the url into the chat
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#3997 [19:09] <jacktooface> http://paste.ubuntu.com/12066853/plain/
#3998 [19:09] <cadolfan> anyone have any other fixes
#3999 [19:09] <Clock> ??> jacktooface win/dxdiag
#4000 [19:09] <Absol> jacktooface: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4001 [19:10] <mattym> cadolfan, Can we see a copy of the crash log again?
#4002 [19:10] <jacktooface> i did that
#4003 [19:10] <Clock> jacktooface, give the link to your dxdiag then
#4004 [19:10] * ShadowNick0 [ShadowNick0@notlogged] has joined #minecrafthelp
#4005 [19:11] <cadolfan> http://paste.ubuntu.com/12066871/
#4006 [19:11] <mattym> cadolfan, Did you use the .msi version of the installer?
#4007 [19:11] <cadolfan> yes
#4008 [19:11] <jacktooface> http://paste.ubuntu.com/12066873/plain/
#4009 [19:11] <mattym> cadolfan, So you have a shortcut for the game on the desktop correct?
#4010 [19:12] <cadolfan> yes
#4011 [19:12] <mattym> cadolfan, Can you right click that and select Run As Administrator, see if that changes anything
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#4014 [19:13] <jacktooface> yo
#4015 [19:13] <ShadowNick0> hi, so yesterday i tried logging into minecraft after not playing on it for awhile and it says i can only use the demo version of minecraft i dont know what the problem is because ive purchased minecraft back in november 2011 so why cant i log in?
#4016 [19:14] <cadolfan> it didn't change anything
#4017 [19:14] <mattym> jacktooface, Download and Install the file here http://www.nvidia.com/Download/driverResults.aspx/84584/en-us
#4018 [19:14] <mattym> cadolfan, What antivirus do you use?
#4019 [19:15] <mattym> ShadowNick0, Are you sure you are logged in wiht the correct account info
#4020 [19:15] <jacktooface> ok
#4021 [19:15] <ShadowNick0> i logged in with my mojang account and it says i can only use the demo
#4022 [19:15] <cadolfan> Symantec Endpoint Protection
#4023 [19:16] <mattym> ShadowNick0, If you log in at account.mojang.com/me with the same account, does it list Minecraft, the day you baugt it and your username under the "My Games" section?
#4024 [19:16] <cadolfan> should i disable it
#4025 [19:16] <mattym> cadolfan, Symantec is sorta the same as Norton, which will mean you need to remove it completely
#4026 [19:16] <ShadowNick0> no, it says it has been registered to another mojang account
#4027 [19:17] <cadolfan> let me try that
#4028 [19:17] <mattym> ShadowNick0, Then that account is not the one to log into
#4029 [19:17] <mattym> ShadowNick0, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#4030 [19:17] * Syndicateepic1 [Syndicateepic1@notlogged] has joined #minecrafthelp
#4031 [19:17] <ShadowNick0> ok, but what about the password?
#4032 [19:18] <ShadowNick0> umm, the link sent me to minecraft.net
#4033 [19:18] <Syndicateepic1> Anyone know a good way to boost my games FPS while using mods with forge? i tried to mix optifine with it but it doesn't seem to work.
#4034 [19:18] <mattym> ShadowNick0, If you dont remember it, then once you find the correct email, have a password reset sent
#4035 [19:18] <mattym> ??> Syndicateepic1 mods/!
#4036 [19:18] <Absol> Syndicateepic1: We do not support mods. Try using a search engine.
#4037 [19:19] <Syndicateepic1> just wanted to know good sources to boost fps
#4038 [19:19] <ShadowNick0> The problem is I don't have access to one of the email accounts anymore
#4039 [19:19] * Syndicateepic1 [Syndicateepic1@notlogged] has quit. (Client Quit)
#4040 [19:19] <mattym> ??> ShadowNick0 mojang/email
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#4042 [19:20] <Absol> ShadowNick0: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4043 [19:20] <Absol> ShadowNick0: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#4044 [19:20] <cadolfan> Symantec uninstalled need to reboot. Will try to reinstall MC. I may be bac
#4045 [19:20] <mattym> ShadowNick0, If you dont have access to the email for the account, then fill out the form Absol linkeed
#4046 [19:20] <ShadowNick0> Ok, thank you!
#4047 [19:21] <Epix_8> I have to write there for ask a question?
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#4053 [19:27] <cadolfan> un-installed Symantec Endpoint still not able to load MC http://paste.ubuntu.com/12066955/
#4054 [19:28] <mattym> ??> cadolfan tools/hjt
#4055 [19:28] <Absol> cadolfan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#4056 [19:28] <Absol> cadolfan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4057 [19:28] <mattym> cadolfan, Can you follow the instructions Absol just sent you
#4058 [19:28] * jacktooface [jacktooface@notlogged] has quit. (Ping timeout: 204 seconds)
#4059 [19:28] <cadolfan> yes. hold on
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#4063 [19:30] <cadolfan> here you go. http://paste.ubuntu.com/12066983/
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#4065 [19:30] <jacktooface> it keep crach
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#4067 [19:31] <GarlicIV> Hi, I cant logon to minecraft because I supposedly migrated, but I can confirm for a fact that I never did this. And there was no mojang account attached to my e-mail until I made one minutes ago.
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#4069 [19:33] <Anna> Are you logging in with your email ijstead of username?
#4070 [19:33] <Anna> GarlicIV: ^
#4071 [19:33] <GarlicIV> Ive attempted both
#4072 [19:33] * mindkeep [mindkeep@notlogged] has joined #minecrafthelp
#4073 [19:33] <GarlicIV> When I attempt to use my username it claims that Ive migrated.
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#4078 [19:35] <mattym> GarlicIV, Did you fill out the form you were linked earlier?
#4079 [19:35] <ismaia> ismaia
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#4084 [19:37] <GarlicIV> MattyM yes I did but its since come to light for me that I didnt even have an account so there's no way I couldve migrated.
#4085 [19:37] <jacktooface> http://paste.ubuntu.com/12067032/plain/
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#4087 [19:39] <mattym> GarlicIV, Thats why you needed to fill out the form
#4088 [19:39] <mattym> cadolfan, Are you on a school/work network?
#4089 [19:40] <jacktooface> http://paste.ubuntu.com/12067052/plain/
#4090 [19:40] <mattym> jacktooface, Did the driver i sent not work?
#4091 [19:40] <jacktooface> no
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#4096 [19:42] <jacktooface> man was up with it
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#4098 [19:42] <jacktooface> try to sent it to me angin so i can try it angin
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#4105 [19:45] <mattym> jacktooface, Download and Install the file here http://www.nvidia.com/Download/driverResults.aspx/84584/en-us
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#4117 [19:48] <titan> can anyone help with login issue?
#4118 [19:48] * endercrasher7 [endercrasher7@notlogged] has joined #minecrafthelp
#4119 [19:48] <titan> anyone out there who could help
#4120 [19:48] <titan> ?
#4121 [19:48] <mattym> titan, What does it say when you tyr?
#4122 [19:49] <mattym> try*
#4123 [19:49] <titan> invalid pass and username
#4124 [19:49] <titan> i know its know
#4125 [19:49] <titan> i even reset it
#4126 [19:49] <titan> happened yesterday two
#4127 [19:49] <titan> *too
#4128 [19:49] <mattym> titan, What happens if you try on the website?
#4129 [19:49] <titan> same
#4130 [19:49] <mattym> ??> titan login/throttle
#4131 [19:50] <Absol> titan: Your login is being throttled, which will prevent you from logging in.
#4132 [19:50] <Absol> titan: You will have to wait 3 hours without logging in for it to reset.
#4133 [19:50] <titan> why
#4134 [19:50] <titan> i even tried with a different account
#4135 [19:50] <jacktooface> it says bro that it is invidia installer cannot contiune. and it what me to restart my system and to try again
#4136 [19:50] <mattym> jacktooface, No that shouldnt make a difference
#4137 [19:50] <mattym> titan, The throttle is on your IP, you cant login with any account
#4138 [19:50] <jacktooface> ok so what now
#4139 [19:51] <titan> why does it keep happening to me
#4140 [19:51] <mattym> titan, Wiat 3 hours without a login attempt, then try again with the new info
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#4143 [19:51] <mattym> jacktooface, The fact taht you are running a non standard version of Windows may be the issue
#4144 [19:51] <titan> but it has happend twice, why is that
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#4146 [19:52] <jacktooface> it say its windows thow
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#4148 [19:52] <mattym> titan, Do you use the official launcher or others?
#4149 [19:53] <mattym> jacktooface, Its not a regular version
#4150 [19:53] <jacktooface> it copy
#4151 [19:54] <mattym> jacktooface, "Windows 7 Super Lite by R-ALMODARIS 32-bit" is not an official version of Windows. It probably wont work with the driver installer
#4152 [19:55] <jacktooface> ok thnks for trying man good nigth
#4153 [19:55] <jacktooface> fuck man
#4154 [19:55] * AuBot kicked jacktooface from #minecrafthelp (Reason: acktooface :Please keep it civil.)
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#4177 [19:58] <cadolfan> did anyone respond to this? i'm lost in this thread http://paste.ubuntu.com/12066983/
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#4182 [19:59] <Hiddenlegedn24> my minecraft keeps crashing
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#4190 [20:01] <hadi> http://paste.ubuntu.com/12067199/
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#4196 [20:02] <hadi> http://paste.ubuntu.com/12067199/
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#4199 [20:02] <Extreme> hadi: One moment. You only need to give that once.
#4200 [20:02] <Hiddenlegedn24> whatever, fuck this shit. yall fucking gay
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#4202 [20:02] * AuBot kicked Hiddenlegedn24 from #minecrafthelp (Reason: iddenlegedn24 :Please keep it civil.)
#4203 [20:02] <hadi> OK
#4204 [20:03] <Extreme> hadi: Download and install Catalyst Software Suite here - https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
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#4208 [20:03] <Extreme> hadi: Also, Windows Update usually takes care of updates. Check for any avaliable Windows Updates before you install those drivers
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#4213 [20:09] <mattym> cadolfan, I asked if you were on a school/work internet network?
#4214 [20:09] <hadi> did not work
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#4220 [20:13] <amy> My son is 7 and needs a kid friendly server to play minecraft PE on. Is this a good fit?
#4221 [20:14] <Sean_> hi guys my minecraft driver is out of date and wont run minecraft what do i do
#4222 [20:14] <mattym> Sean_, Do you have the link to your dxdiag report? If so please post it in the chat.
#4223 [20:15] <Sean_> ok
#4224 [20:15] <mattym> amy, You will have to do some research on servers, we cant help with that here
#4225 [20:15] <Sean_> how do i do that
#4226 [20:15] <Sean_> i know where it is where do i king it for you
#4227 [20:15] <Sean_> link*
#4228 [20:15] <mattym> ??> Sean_ win/dxdiag
#4229 [20:16] <Absol> Sean_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4230 [20:16] <mattym> Sean_, Follow all the steps in the link from Absol
#4231 [20:16] <mattym> Sean_, Then post the link you make in the chat here
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#4233 [20:16] <amy> ok, thanks
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#4236 [20:16] <Sean_> http://paste.ubuntu.com/12067292/
#4237 [20:17] <mattym> Sean_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#4238 [20:17] * matheusrooyal [matheusrooyal@notlogged] has joined #minecrafthelp
#4239 [20:17] <Sean_> ok, thank you very much
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#4244 [20:21] <cadolfan> okay i'm back mc not loading. here's my system log http://paste.ubuntu.com/12066983/
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#4246 [20:22] <mattym> cadolfan, Are you on a work/school internet network?
#4247 [20:22] * bhsbfjew [bhsbfjew@notlogged] has joined #minecrafthelp
#4248 [20:22] <cadolfan> home network.
#4249 [20:22] <cadolfan> no problems with my son's mc here
#4250 [20:23] <mattym> cadolfan, On your PC have you installed java?
#4251 [20:23] * sugoi [sugoi@notlogged] has joined #minecrafthelp
#4252 [20:23] <cadolfan> yes
#4253 [20:23] <mattym> cadolfan, Go to minecraft.net/download hit the part that says Show All Platforms, then download the Windows Alternative
#4254 [20:23] <mattym> cadolfan, Use that download to try and start the game
#4255 [20:24] <cadolfan> k
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#4258 [20:26] <cadolfan> nothing
#4259 [20:29] <mattym> cadolfan, Can i get the crash/error log that one gets when you try to start it
#4260 [20:30] <cadolfan> http://paste.ubuntu.com/12067346/
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#4263 [20:31] <mattym> ??> cadolfan java/1.8
#4264 [20:31] <Absol> cadolfan: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#4265 [20:31] <mattym> cadolfan, Download the 64-Bit Java for Windows from that link Absol posted
#4266 [20:32] * curtailedfoot3 [curtailedfoot3@notlogged] has joined #minecrafthelp
#4267 [20:32] <cadolfan> this one? Windows x64 41.22 MB jre-8u51-windows-x64.exe
#4268 [20:32] <mattym> cadolfan, Install that one, let is remove old versions if it finds them, then try the game again, with the Windows Alternate one
#4269 [20:32] <mattym> cadolfan, Yes
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#4273 [20:34] <curtailedfoot3> yeah I am new to minecraft pc. I forgot my password. i have tried resetting it i dont receive the email. I have tried resetting the security question. Don't receive the emails. am I going to have to buy a new account?
#4274 [20:34] <curtailedfoot3> Or wait tell mojang responds to me in another month
#4275 [20:34] <cadolfan> both javas showing installed should i uninstall the old one
#4276 [20:35] <BowieMaster23> When I launch Minecraft it goes through the opening sequence and then goes to full screen black. Force quit is the only way out of it. Any thoughts?
#4277 [20:35] <mattym> cadolfan, When you try to install the one i had you download, it should remove the older versions
#4278 [20:35] <mattym> cadolfan, If it leaves any other versions, then just let them be
#4279 [20:35] <cadolfan> it didn't..
#4280 [20:35] <mattym> curtailedfoot3, Who is your email provider
#4281 [20:36] <curtailedfoot3> yahoo
#4282 [20:36] <mattym> ??> curtailedfoot3 account/email-missing
#4283 [20:36] <Absol> curtailedfoot3: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#4284 [20:36] <Absol> curtailedfoot3: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#4285 [20:36] <cadolfan> should I manually uinstall it
#4286 [20:36] <mattym> curtailedfoot3, Check the info from Absol
#4287 [20:36] <mattym> cadolfan, No, just try the game again
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#4289 [20:37] <mattym> BowieMaster23, Do you have any mods/addons/texturepacks/resourcepacks installed?
#4290 [20:37] <cadolfan> nothing..http://paste.ubuntu.com/12067385/
#4291 [20:38] <mattym> cadolfan, Can you try turning off the Windows Firewall for now
#4292 [20:38] <BowieMaster23> I do have a couple mods but am not currently using them.
#4293 [20:39] <curtailedfoot3> I read through that already did not help
#4294 [20:39] <mattym> BowieMaster23, Remove them completely, then try the game again
#4295 [20:39] <mattym> ??> curtailedfoot3 mojang/email
#4296 [20:39] <Absol> curtailedfoot3: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4297 [20:39] <Absol> curtailedfoot3: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#4298 [20:39] <mattym> curtailedfoot3, Fill out the form Absol linked you
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#4300 [20:40] <cadolfan> nothing
#4301 [20:41] <R3dSkull> I'm having problems with MCEDIT and i need some help. anyone here know about it?
#4302 [20:41] <curtailedfoot3> I did and sent it then read that they are currently answering emails from july 26
#4303 [20:41] <curtailedfoot3> thanks for the help
#4304 [20:41] <mattym> curtailedfoot3, You will need to wait on the reply from them
#4305 [20:41] <mattym> R3dSkull, Sorry, not the right channel
#4306 [20:42] <R3dSkull> can you please provide me a link to the right one?
#4307 [20:42] <mattym> R3dSkull, I think the MCEdit web page should have the info for their IRC channel
#4308 [20:42] <R3dSkull> and they don't
#4309 [20:42] <mattym> R3dSkull, Then try google
#4310 [20:42] <R3dSkull> i have tried everything already -_-
#4311 [20:43] <R3dSkull> nothing has come up with any result that actually helps
#4312 [20:43] <BowieMaster23> I'm not sure how to remove mods completely...
#4313 [20:43] <mattym> cadolfan, Can you think of any other programs on the computer that may be blocking the launcher from connecting to the internet?
#4314 [20:44] <mattym> ??> BowieMaster23 win/reinst
#4315 [20:44] <Absol> BowieMaster23: You may need to reinstall the locally installed files that Minecraft puts into place.
#4316 [20:44] <Absol> BowieMaster23: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4317 [20:44] <mattym> BowieMaster23, Follow the directions from Absol
#4318 [20:44] <BowieMaster23> Ah... I'm on a Mac version
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#4320 [20:45] <cadolfan> i can't think of any thing in need to run i'll catch up with you guys later. thanks for your help.
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#4322 [20:46] <mattym> ??> BowieMaster23 mac/reinst
#4323 [20:46] <Absol> BowieMaster23: You may need to reinstall the locally installed files that Minecraft puts into place.
#4324 [20:46] <Absol> BowieMaster23: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#4325 [20:46] <mattym> BowieMaster23, Mac instructions ^
#4326 [20:46] <BowieMaster23> thanks
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#4335 [20:51] <WoofCrewMC> hi
#4336 [20:51] <WoofCrewMC> hello
#4337 [20:51] * blakedylan [blakedylan@notlogged] has quit. (Client Quit)
#4338 [20:52] <WoofCrewMC> i need help with something
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#4341 [20:53] <WoofCrewMC> hello?
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#4345 [20:55] <WoofCrewMC> hi
#4346 [20:56] <WoofCrewMC> i need help someone plz help
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#4352 [21:06] <ShadowLegionary> hey guys i ned help
#4353 [21:06] <ShadowLegionary> my minecraft keeps crashing on startup
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#4356 [21:07] <ShadowLegionary> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005a530d01, pid=5788, tid=3032 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [atio6axx.dll+0xb0d01] # # Failed to write core dump. Minid
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#4358 [21:08] <mattym> ??> ShadowLegionary win/dxdiag
#4359 [21:08] <Absol> ShadowLegionary: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4360 [21:08] <mattym> ShadowLegionary, can you follow the steps in the link from Absol
#4361 [21:08] <ShadowLegionary> ok
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#4369 [21:20] <Jazzy> My minecraft pe keeps freezing before I even type the server. Does anyone know how to fix this?
#4370 [21:21] * Joss [Joss@notlogged] has joined #minecrafthelp
#4371 [21:21] <mattym> Jazzy, What device are you on?
#4372 [21:22] <Jazzy> iPad 1st gen
#4373 [21:23] <mattym> Jazzy, The older Apple products have some trouble running the newer versions of the game. The way most people have fixed it is to turn off the Wifi, but that wont help your issue
#4374 [21:23] <mattym> Jazzy, If you are trying to use a server that is
#4375 [21:23] <Jazzy> Yeah ive already tried that and it didn't do anything
#4376 [21:23] * Lego_Kid5 [Lego_Kid5@notlogged] has joined #minecrafthelp
#4377 [21:23] <Lego_Kid5> Hello
#4378 [21:23] <Lego_Kid5> Is Mattym or Cube the third here?
#4379 [21:24] <Lego_Kid5> i got a frames/graphic problem
#4380 [21:24] <Lego_Kid5> i got my dxdiag
#4381 [21:24] <Lego_Kid5> mattym says i need to get a new graphic card
#4382 [21:24] <Lego_Kid5> physical graphic card
#4383 [21:24] <Lego_Kid5> so yea
#4384 [21:25] <Joss> Help I can't play minecraft 😭 ok so what happened is I deleted minecraft I installed it again like I normally do I see the play button and press it it says installing thing is when n it gets to the end it doesn't load up minecraft it just stays like that and I have to get out of the launcher try again nothing happens what should I do
#4385 [21:25] <Lego_Kid5> Joss
#4386 [21:25] <Lego_Kid5> my friend has the same problem
#4387 [21:25] <Lego_Kid5> I recommend you probaly try a different launcher
#4388 [21:25] <Lego_Kid5> do you have a exe.launcher?
#4389 [21:26] <Joss> Yes
#4390 [21:26] <Lego_Kid5> i think you should switch to .msi
#4391 [21:26] <Lego_Kid5> that launcher is recommenede
#4392 [21:26] <Lego_Kid5> recommened
#4393 [21:26] <Lego_Kid5> I am using a exe. launcher
#4394 [21:26] <Joss> Which one?
#4395 [21:27] <Lego_Kid5> hm?
#4396 [21:27] <Lego_Kid5> o
#4397 [21:27] <Lego_Kid5> i am using exe. launcher
#4398 [21:27] <Lego_Kid5> i recommend you switch to .msi
#4399 [21:27] <Lego_Kid5> it should be right there when you press "Already paid,Download game"
#4400 [21:27] <Lego_Kid5> its right below the steve
#4401 [21:28] * Jazzy [Jazzy@notlogged] has quit. (Quit: Web client closed)
#4402 [21:28] <Extreme> Lego_Kid5: Is there something we can assist you with?
#4403 [21:28] <Lego_Kid5> O
#4404 [21:28] <Lego_Kid5> Yea
#4405 [21:28] <Lego_Kid5> Im wondering
#4406 [21:28] * Ravak [Ravak@notlogged] has joined #minecrafthelp
#4407 [21:28] <Lego_Kid5> what launcher is better, .msi or .exe
#4408 [21:29] <Lego_Kid5> I was just helping Joss
#4409 [21:29] <Lego_Kid5> he had a launcher problem
#4410 [21:29] <Extreme> Joss: What exactly happens when you press play?
#4411 [21:29] <Lego_Kid5> so i suggest he get a .msi
#4412 [21:29] <Lego_Kid5> My cousin has the same problem actually
#4413 [21:29] <Lego_Kid5> its weird
#4414 [21:29] <Extreme> Lego_Kid5: Please don't assist people if you're not sure what exactly their issue is.
#4415 [21:29] <Lego_Kid5> so i should pay attention,ok sorry
#4416 [21:29] <Extreme> what their issue is, rather/
#4417 [21:29] <Lego_Kid5> o no
#4418 [21:29] <Lego_Kid5> extreme
#4419 [21:29] <Lego_Kid5> i know the issue
#4420 [21:29] <Lego_Kid5> my cuz has it
#4421 [21:29] <Extreme> Lego_Kid5: No, you do not.
#4422 [21:30] <Lego_Kid5> ok,
#4423 [21:30] <Lego_Kid5> i will help someone that i am aware of the issue
#4424 [21:30] <Ravak> So I just updated to Windows 10 and am now unable to play minecraft cuz of the graphics processor. Any help?
#4425 [21:30] <Extreme> ??> Ravak win/dxdiag
#4426 [21:30] <Lego_Kid5> o
#4427 [21:30] <Absol> Ravak: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4428 [21:30] <Lego_Kid5> Ravak
#4429 [21:30] <Lego_Kid5> I know this one
#4430 [21:31] <Lego_Kid5> I believe you might have to downgrade to Windows 7
#4431 [21:31] <Lego_Kid5> I know this issue
#4432 [21:31] <Lego_Kid5> happens all the time here
#4433 [21:31] * Espercorn kicked Lego_Kid5 from #minecrafthelp (Reason: ego_Kid5 :(Extreme) As I said, do not assist people if you are not sure what you are doing.)
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#4436 [21:31] <Ravak> Ya, so I just did that and I have the report now, but am not sure what to do with it
#4437 [21:31] <Extreme> Ravak: Ignore that, see what Absol told you.
#4438 [21:32] * Lego_Kid5 [Lego_Kid5@notlogged] has joined #minecrafthelp
#4439 [21:32] <Lego_Kid5> Sorry
#4440 [21:32] <Lego_Kid5> I will try to do that Extreme
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#4443 [21:33] <Ravak> Here is my Dxdiag report
#4444 [21:33] <Ravak> http://paste.ubuntu.com/12067928/
#4445 [21:33] <BikoPelzel> Just installed Minecraft and tried running it. Getting error that my graphics drivers need to be updated. Followed the instructions on the help site (no update from ATI) and posted my DirectX info. What's the next step? (the site said to come here) Thanks!
#4446 [21:33] <BikoPelzel> http://paste.ubuntu.com/12067938/
#4447 [21:33] <Extreme> Ravak: One moment.
#4448 [21:33] <Ravak> Okay, thank you
#4449 [21:33] <Lego_Kid5> Exteme
#4450 [21:33] <Lego_Kid5> i was wondering
#4451 [21:34] <Lego_Kid5> what version of windows would be most recommened by you to play MC
#4452 [21:34] <Lego_Kid5> Im thinking WIndows 7 or maybe 8
#4453 [21:35] <Extreme> Ravak: Download and install the .exe here - https://downloadcenter.intel.com/download/25027/Intel-HD-Graphics-Production-Driver-for-Windows-10-32-bit-N-Series-
#4454 [21:35] <Extreme> BikoPelzel: One moment.
#4455 [21:35] <Ravak> Okay...one sec...
#4456 [21:35] <BikoPelzel> No problem...thanks.
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#4459 [21:37] <Extreme> BikoPelzel: Get the "Latest beta driver" here - http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064 -- install it as explained here: http://hopper.minecraft.net/help/guides/drivers/amd-manual-install/
#4460 [21:38] <Extreme> Lego_Kid5: It does not matter.
#4461 [21:38] <BikoPelzel> Thanks, Extreme...I'll give it a try and let you know.
#4462 [21:39] <Extreme> Lego_Kid5: Minecraft does not care what OS you run it on. You can run it on Windows 2000 if you wanted.
#4463 [21:39] <Lego_Kid5> what about Windows 2
#4464 [21:39] <Lego_Kid5> 2.1
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#4469 [21:40] <Extreme> Lego_Kid5: What does that have to do with this channel exactly?
#4470 [21:40] <Lego_Kid5> idk
#4471 [21:40] <Lego_Kid5> wondering
#4472 [21:40] <Lego_Kid5> gtg
#4473 [21:42] <BikoPelzel> While I install the drivers, a question: I plan to do a fresh install of Windows 10 in the near future. Am I likely to have more or fewer problems?
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#4477 [21:44] <mattym> BikoPelzel, More, dont think your graphics hardware is supported on Windows 10
#4478 [21:44] <BlazedRobot> my minecraft keeps crashing every time i switch to a 1.7 and get on a server it crashes
#4479 [21:45] <bluangel71> I tried to get the windows 10 beta but was having computer issues and had to reset my whole computer, now when I try to get the code for the beta it tells me I already redeemed it so is there a way to fix this?
#4480 [21:45] <BikoPelzel> Ouch...PC is only about 3 years old. Admittedly it has integrated graphics. Any recommendations on a cheap but capable video card?
#4481 [21:45] <Extreme> bluangel71: Then you already redeemed the code to a Microsoft account.
#4482 [21:46] <bluangel71> hmmmm... I know when I was having issues it kept telling me that I had to get a new app to open it so I didn't think I got anything. how do I download it now?
#4483 [21:46] * EMIGT [EMIGT@notlogged] has joined #minecrafthelp
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#4485 [21:46] <Extreme> BikoPelzel: Does that happen on single player also?
#4486 [21:47] <bluangel71> I just upgraded to windows 10 within the last couple days
#4487 [21:47] * RodgerGar [RodgerGar@notlogged] has joined #minecrafthelp
#4488 [21:47] <Extreme> bluangel71: Press Win+R and type in: ms-windows-store://pdp/?productid=9NBLGGH2JHXJ
#4489 [21:47] <EMIGT> HOLA
#4490 [21:47] <EMIGT> ME PUEDEN AYUDAR
#4491 [21:47] <Extreme> bluangel71: Select "OK" and you should be taken to the store page where you can install it.
#4492 [21:47] <Extreme> ??> EMIGT lang/es
#4493 [21:47] <Absol> EMIGT: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#4494 [21:48] <Extreme> EMIGT: You need to stop with the caps also.
#4495 [21:48] <EMIGT> HELP MI
#4496 [21:49] <BikoPelzel> Extreme: It was before even choosing which version...just after clicking Play. I installed the ATI beta drivers and now it's working. Thanks for your help!
#4497 [21:49] <RodgerGar> http://paste.ubuntu.com/12068021/
#4498 [21:49] <EMIGT> HELP ME
#4499 [21:50] <bluangel71> ok it says free trial or 9.99.
#4500 [21:50] * Espercorn kicked EMIGT from #minecrafthelp (Reason: MIGT :(Extreme) No reason given)
#4501 [21:50] <mattym> bluangel71, Make sure you are logged into the Windows Store with the email/account you redeemed it on the first time
#4502 [21:51] <Extreme> BikoPelzel: No problem.
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#4504 [21:52] <bluangel71> Thank you sooo much, it looks like I got it now
#4505 [21:53] * EMIGT [EMIGT@notlogged] has joined #minecrafthelp
#4506 [21:53] <EMIGT> CAN SOMEONE HELP ME PLEASE
#4507 [21:54] <Extreme> EMIGT: As I said, stop with the caps
#4508 [21:54] <EMIGT> I CAN NOT USE MINECRAFT
#4509 [21:54] * Espercorn kicked EMIGT from #minecrafthelp (Reason: MIGT :(Extreme) Come back when you have disabled caps lock. Vuelve cuando usted tiene bloqueo de mayúsculas con discapacidad.)
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#4515 [21:58] <EMIGT> ayudenme and not expel me minecraft not let me start the game I get an error ay ise and tells me what q q aga but will not let me even so
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#4517 [21:59] <EMIGT> what do I do
#4518 [22:00] <dcv05> i need help with the issue of that i recently updated my operating system to Windows 10 and i keep trying to play minecraft and it keeps giving me an error about my graphics cards and what not but it says there are no issues so idk what to do. i was told to get this line, http://paste.ubuntu.com/12068095/ , and paste it somewhere for someone to help me. PLEASE HELP
#4519 [22:00] <EMIGT> I spend the same q's
#4520 [22:01] <EMIGT> I did the same to him.
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#4523 [22:03] * gamer_ [gamer_@notlogged] has joined #minecrafthelp
#4524 [22:03] <gamer_> i believe my account has been hacked
#4525 [22:03] <gamer_> can some one help me
#4526 [22:03] <gamer_> please?
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#4529 [22:04] <CubeTheThird> ``message For assistance with Minecraft: Windows 10 Edition beta, please visit: http://xbox.com/minewin10
#4530 [22:05] * lava_masterzz [lava_masterzz@notlogged] has quit. (Client Quit)
#4531 [22:05] <gamer_> it says my minecraft account was migrated but i never did that
#4532 [22:06] <gamer_> it also said i changed my email and i didnt do that either
#4533 [22:07] <gamer_> hello?
#4534 [22:08] * EMIGT [EMIGT@notlogged] has quit. (Quit: Web client closed)
#4535 [22:09] <CubeTheThird> gamer_, what is your minecraft username?
#4536 [22:09] <gamer_> gibblim
#4537 [22:10] <CubeTheThird> gamer_, as far as I can tell that name is migrated and was changed a few days ago. Assuming you did not do this, I suspect your account has been compromised
#4538 [22:10] <CubeTheThird> ??> gamer_ account/send-email
#4539 [22:10] <Absol> gamer_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#4540 [22:11] <gamer_> where do i get a transaction ID
#4541 [22:11] * suarezluke63 [suarezluke63@notlogged] has joined #minecrafthelp
#4542 [22:12] <CubeTheThird> gamer_, do you have the confirmation email from your account purchase?
#4543 [22:12] <gamer_> i purchased this account years ago i do not know where i can find it
#4544 [22:13] <CubeTheThird> gamer_, what method of payment did you use?
#4545 [22:13] <gamer_> i believe through my bank account i am checking now but it might have been a pre-paid card
#4546 [22:14] <suarezluke63> Hello, I and trying to change settings on my minecraft account but I created it so long ago that I can not remember what email I used. I know my username and password, I just dont know how to find out what the old email was
#4547 [22:14] <CubeTheThird> gamer_, if it was a pre-paid card, you'd have to send them the card number
#4548 [22:14] <CubeTheThird> suarezluke63, you can test all your emails here: http://www.minecraft.net/retrievename
#4549 [22:14] * JOSS [JOSS@notlogged] has joined #minecrafthelp
#4550 [22:15] <suarezluke63> Yeah, I tried that already and used every one I could think of with no luck.
#4551 [22:15] <JOSS> Help I get on my launcher push play says downloading but when it at the end minecraft doesn't load up what do I do?
#4552 [22:16] <CubeTheThird> suarezluke63, you will have to contact Mojang in that case
#4553 [22:16] <CubeTheThird> ??> suarezluke63 mojang/email
#4554 [22:16] <Absol> suarezluke63: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4555 [22:16] <Absol> suarezluke63: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#4556 [22:16] <CubeTheThird> ??> JOSS launcher/log
#4557 [22:16] <Absol> JOSS: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#4558 [22:16] <Absol> JOSS: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4559 [22:16] <suarezluke63> I've also been looking trying to find out how to contact them and this is where I ended up. Is there a number to call?
#4560 [22:17] <CubeTheThird> suarezluke63, there is no number. Do what Absol said
#4561 [22:19] <suarezluke63> Akright I will. Thanks guys I really appreciate it!
#4562 [22:26] <gamer_> what if i cant find the transaction payment isnt there a way to prove my identity and that i bought it
#4563 [22:27] <gamer_> my bank statements wont let go back that far
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#4566 [22:30] * suarezluke63 [suarezluke63@notlogged] has quit. (Quit: Web client closed)
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#4568 [22:35] <gamer_> hello
#4569 [22:35] <Jeff_> hhi
#4570 [22:35] * Farrarm [Farrarm@notlogged] has joined #minecrafthelp
#4571 [22:35] <Jeff_> need help minecrfaft dont work\
#4572 [22:36] <CubeTheThird> gamer_, you can contact Mojang and ask for alternate methods
#4573 [22:36] <CubeTheThird> Jeff_, what's the problem with it?
#4574 [22:36] * ok [ok@notlogged] has joined #minecrafthelp
#4575 [22:36] <ok> hi
#4576 [22:37] <gamer_> ok i sent thm an email 2 days ago but still no response so ill hold tight thank you for all your help
#4577 [22:38] * ronator [ronator@notlogged] has joined #minecrafthelp
#4578 [22:38] <ronator> hello
#4579 [22:38] <Jeff_> well it says i cant go in it because of a fix
#4580 [22:38] <CubeTheThird> gamer_, they are backlogged with emails, so you may have to wait a while for a reply
#4581 [22:38] <CubeTheThird> Jeff_, what does it say needs to be fixed?
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#4583 [22:39] <ronator> can someone help me
#4584 [22:39] <CubeTheThird> ronator, what's the problem?
#4585 [22:39] * isa [isa@notlogged] has joined #minecrafthelp
#4586 [22:39] <Farrarm> I am recieving message "lack of updated graphics drivers" I just installed windows 10 on a new hard drive and downloaded minecraft. Has anyone seen this problem?
#4587 [22:39] <isa> i need help
#4588 [22:39] <ronator> I start minecraft it goes to the launcher i say start game it dissapears and never starts again
#4589 [22:40] <isa> umm its cause
#4590 [22:40] * LILYGILY [LILYGILY@notlogged] has joined #minecrafthelp
#4591 [22:40] <CubeTheThird> Farrarm, do you have a dxdiag report?
#4592 [22:40] <CubeTheThird> ??> ronator launcher/open
#4593 [22:40] <Absol> ronator: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#4594 [22:40] <isa> i have changed my passworrd 4 times and itsays i STILL cant log in
#4595 [22:40] <isa> i dont get why
#4596 [22:40] * ok [ok@notlogged] has quit. (Ping timeout: 204 seconds)
#4597 [22:40] <CubeTheThird> ??> isa login/throttle
#4598 [22:40] <Absol> isa: Your login is being throttled, which will prevent you from logging in.
#4599 [22:40] <Absol> isa: You will have to wait 3 hours without logging in for it to reset.
#4600 [22:40] <Farrarm> yes http://paste.ubuntu.com/12068302/ is my report
#4601 [22:41] <CubeTheThird> Farrarm, one moment
#4602 [22:41] <ronator> it opens where you say start games and were all the news is then i say start then loads and never comes back to the game
#4603 [22:41] <Farrarm> Im hanging on!
#4604 [22:41] <isa> wa? and eitherways when i DIDNT change it it told me my emailk was "invalid" when it was perfectly fine
#4605 [22:41] <CubeTheThird> Farrarm, download and install https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#4606 [22:42] <isa> im not downloading anything dude
#4607 [22:42] <CubeTheThird> isa, ... only messages with your name are for you
#4608 [22:42] <CubeTheThird> ronator, do what Absol said to keep the launcher open
#4609 [22:42] <isa> im just sayin
#4610 [22:42] <CubeTheThird> isa, just wait 3 hours before attempting to login again
#4611 [22:42] <LILYGILY> everytime i go to launch minecraft it says downloading runtime and when it reaches the end and restarts or it continues and then says the it was unable to continue help PLEASE!
#4612 [22:43] <CubeTheThird> LILYGILY, open the installation folder (should be C:\Program Files(x86)\Minecraft )
#4613 [22:43] <LILYGILY> yeah
#4614 [22:43] * JOSS [JOSS@notlogged] has joined #minecrafthelp
#4615 [22:43] <CubeTheThird> LILYGILY, there, open the nativelog.txt file, copy the text, paste it onto http://paste.ubuntu.com and give the URL here.
#4616 [22:44] <isa> also, not to bother u or anything but, even before i changed my pass it didnt let me log in.....why?
#4617 [22:44] <LILYGILY> what does this do
#4618 [22:44] <LILYGILY> ??????
#4619 [22:44] <Lord_Ralex> isa, you are asking a question no one could answer.
#4620 [22:44] <Lord_Ralex> Wait 3 hours. Reset your password one more time. Log in with it.
#4621 [22:44] <Lord_Ralex> That is what you need to care about.
#4622 [22:44] <isa> ok...
#4623 [22:44] <Farrarm> Ok I will try it. The download will take a few minutes.
#4624 [22:44] <CubeTheThird> LILYGILY, it allows us to look at the log for the runtime
#4625 [22:44] <isa> thankyou for ur help
#4626 [22:45] <ronator> i did all that and it doesnt bring me to main minecraft screen
#4627 [22:45] <CubeTheThird> ??> ronator launcher/game-output
#4628 [22:45] <Absol> ronator: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#4629 [22:45] <Absol> ronator: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4630 [22:46] <LILYGILY> i can look at it but when it reaches 40.34 (the end) and then it restarts
#4631 [22:46] <ronator> http://paste.ubuntu.com/12068361/
#4632 [22:46] <CubeTheThird> LILYGILY, .. did you find the nativelog file?
#4633 [22:46] <CubeTheThird> ronator, sorry, we don't support 3rd party launchers or mods
#4634 [22:47] <LILYGILY> i am so sorry where is the installation folder
#4635 [22:47] <ronator> is it a mod that is doing it
#4636 [22:47] <CubeTheThird> ronator, no idea. Try without mods
#4637 [22:47] <CubeTheThird> LILYGILY, should be C:\Program Files(x86)\Minecraft
#4638 [22:48] <JOSS> . /
#4639 [22:48] * ronator [ronator@notlogged] has quit. (Quit: Web client closed)
#4640 [22:48] <LILYGILY> no i just bought the game and I'm trying to set it up but it does that
#4641 [22:48] <CubeTheThird> LILYGILY, so.. you can't open that folder?
#4642 [22:50] <LILYGILY> guys i dont want to waste anyones time and i am really tired, im going to come back here tomorrow and figure it out. thanks though! :)
#4643 [22:50] <LILYGILY> bye
#4644 [22:50] <CubeTheThird> ok no problem
#4645 [22:50] <LILYGILY> bye
#4646 [22:52] * TraumaticMonki3 [TraumaticMonki3@notlogged] has joined #minecrafthelp
#4647 [22:55] <TraumaticMonki3> Whenever I try to stream it says that I need to bind a mojang account to my Twitch, when I already have it binded. I've tried to unbind and rebind it but it still doesnt work?
#4648 [22:55] * LILYGILY [LILYGILY@notlogged] has quit. (Quit: Web client closed)
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#4650 [22:56] <mattym> ??> TraumaticMonki3 launcher/relog
#4651 [22:56] <Absol> TraumaticMonki3: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#4652 [22:57] * LILYGILY [LILYGILY@notlogged] has quit. (Client Quit)
#4653 [22:57] <mattym> TraumaticMonki3, Follow the instrucitions from Absol
#4654 [22:57] <TraumaticMonki3> Alright, I'll try that. Thanks.
#4655 [22:58] <TraumaticMonki3> It still wont work.
#4656 [23:00] * Farrarm [Farrarm@notlogged] has quit. (Quit: Web client closed)
#4657 [23:02] * JOSS_ [JOSS_@notlogged] has joined #minecrafthelp
#4658 [23:03] * JOSS [JOSS@notlogged] has quit. (Ping timeout: 204 seconds)
#4659 [23:04] <JOSS_> Launcher Log , http://paste.ubuntu.com/12068417
#4660 [23:05] <CubeTheThird> TraumaticMonki3, logout of the launcher, close and re-open it, then log back in
#4661 [23:06] <TraumaticMonki3> Okay, I'll try it again.
#4662 [23:06] <CubeTheThird> JOSS_, please run a test on speedtest.net
#4663 [23:06] <JOSS_> Ey
#4664 [23:07] <JOSS_> I mean y
#4665 [23:07] <CubeTheThird> JOSS_, because your issue is that many of the game files are not downloading. That speed test will determine if it's your internet connection
#4666 [23:07] * JOSS_ [JOSS_@notlogged] has quit. (Quit: Web client closed)
#4667 [23:07] * Helper [Helper@notlogged] has joined #minecrafthelp
#4668 [23:08] * B1N04Y [B1N04Y@notlogged] has joined #minecrafthelp
#4669 [23:08] <TraumaticMonki3> Awesome! It's working now. Thanks
#4670 [23:08] <TraumaticMonki3> Thanks for the help
#4671 [23:08] <Helper> Help I go in my launcher click play and it says downloading but when it gets to the end minecraft doesn't load up? Any suggestions
#4672 [23:08] <CubeTheThird> Helper, again, run a test on speedtestn.et
#4673 [23:09] <B1N04Y> hi i am getting an error when trying to log in to minecraft it syas invalid credentials but i can log in to mojang and minecraft.net
#4674 [23:10] <CubeTheThird> B1N04Y, you are using the same email + password as on the websites?
#4675 [23:10] <Helper> Why is rhat why it doesn't load
#4676 [23:10] <B1N04Y> yes
#4677 [23:10] <CubeTheThird> Helper, that will determine if your internet connection is the problem
#4678 [23:10] <CubeTheThird> B1N04Y, have you tried resetting your password?
#4679 [23:10] <B1N04Y> yes
#4680 [23:10] <CubeTheThird> B1N04Y, what's the exact error message you get when trying to login?
#4681 [23:11] * JMP116 [JMP116@notlogged] has joined #minecrafthelp
#4682 [23:11] <Helper> I don't think it the Internet I mean I done it on the same wifi and it worked now it doesn't
#4683 [23:12] <CubeTheThird> Helper, please run a speed test
#4684 [23:12] * Sirloin [Sirloin@notlogged] has joined #minecrafthelp
#4685 [23:13] <B1N04Y> it says invalid credentials
#4686 [23:13] * Helper_ [Helper_@notlogged] has joined #minecrafthelp
#4687 [23:13] <CubeTheThird> B1N04Y, are you using the default game launcher?
#4688 [23:13] <B1N04Y> yes
#4689 [23:13] * herbefleflur [herbefleflur@notlogged] has joined #minecrafthelp
#4690 [23:14] <Helper_> But I am saying I have done it before on that wifi and it worked now it doesn't
#4691 [23:14] <herbefleflur> http://paste.ubuntu.com/12068457/ i have searched all of the graphic drivers and nothing has come up
#4692 [23:14] <JMP116> Is there someone that can help me with unknownhost authserver.mojang.com error? I have done a complete reinstall of MC, disabled firewall, and I cannot connect. I have another pc that connects fine.
#4693 [23:15] <B1N04Y> i have also deleted .minecraft and minecraft.exe and reinstalled it and that didnt work
#4694 [23:15] <CubeTheThird> Helper_, if you aren't going to follow my instructions then I cannot help you
#4695 [23:15] <CubeTheThird> herbefleflur, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
#4696 [23:15] <CubeTheThird> JMP116, open cmd
#4697 [23:15] * Helper [Helper@notlogged] has quit. (Ping timeout: 204 seconds)
#4698 [23:15] * shadoweater10 [shadoweater10@notlogged] has joined #minecrafthelp
#4699 [23:15] <herbefleflur> oh, thank you
#4700 [23:15] <JMP116> cmd opened
#4701 [23:15] * fano5528 [fano5528@notlogged] has joined #minecrafthelp
#4702 [23:16] <CubeTheThird> JMP116, run this command: ping authserver.mojang.com
#4703 [23:16] <fano5528> so my mc launcher is stuck on downloading 1.8.8 jar, what can I do?
#4704 [23:16] <CubeTheThird> ??> fano5528 launcher/log
#4705 [23:17] <Absol> fano5528: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#4706 [23:17] <Absol> fano5528: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4707 [23:17] <JMP116> Pinged authserver.mojang.com. 4x sent, 0 received.
#4708 [23:17] <CubeTheThird> JMP116, what IP address did it give you?
#4709 [23:17] <JMP116> 54.225.195.111
#4710 [23:18] <shadoweater10> Hello, So I was having a problem with the pixel format, and I had followed the directions to go to the manufaturers Auto-detect thing, and it said nothing was out of the ordinary, so I followed the instructions of "pixels not accelerated" forum. It said to come here and send put this url out here so you guys can help me ;) http://paste.ubuntu.com/12068477/
#4711 [23:18] <CubeTheThird> JMP116, hmm what anti-virus and firewall software do you have?
#4712 [23:18] <mattym> shadoweater10, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#4713 [23:18] <CubeTheThird> shadoweater10, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#4714 [23:18] <CubeTheThird> gah
#4715 [23:18] <shadoweater10> Oh no ;-;
#4716 [23:19] <shadoweater10> Ok then.
#4717 [23:19] <shadoweater10> I'll use me brother's computer.
#4718 [23:19] <shadoweater10> Thank you!
#4719 [23:19] * shadoweater10 [shadoweater10@notlogged] has quit. (Client Quit)
#4720 [23:19] <JMP116> This is a brand new computer, on day 1. I have stock Windows 10.0 64bit, Windows defender and firewall. Have also tried 8.1 downgrade with same :(
#4721 [23:19] <B1N04Y> is there any more info for me?
#4722 [23:20] * Minecraft [Minecraft@notlogged] has joined #minecrafthelp
#4723 [23:20] <CubeTheThird> B1N04Y, I don't see why only the game, and not websites would have an issue. can you open cmd?
#4724 [23:20] <B1N04Y> yea 1 sec
#4725 [23:20] * herbefleflur [herbefleflur@notlogged] has quit. (Quit: Web client closed)
#4726 [23:20] <B1N04Y> k open
#4727 [23:20] * Minecraft is now known as Guest18585
#4728 [23:20] * fano5528 [fano5528@notlogged] has quit. (Ping timeout: 204 seconds)
#4729 [23:20] <CubeTheThird> B1N04Y, run this: ping authserver.mojang.com
#4730 [23:20] <Helper_> Ok so I checked with speed.net nothing out of the ordinary so what now =(
#4731 [23:20] * Guest18585 [Guest18585@notlogged] has quit. (Client Quit)
#4732 [23:21] <B1N04Y> 23.23.150.183
#4733 [23:21] <CubeTheThird> Helper_, please show me the results. And it should be speedtest.net
#4734 [23:21] <CubeTheThird> B1N04Y, ok. Also ping sessionserver.mojang.com
#4735 [23:23] <JMP116> CubeTheThird, I use Win 10, new PC day 1 of owning (clean). Windows Firewall and Windows Defender. Have tried both exceptions, and complete disabling of both.
#4736 [23:23] <B1N04Y> hold on im gonna get my friend to do it too because its not working for him
#4737 [23:23] <CubeTheThird> ??> JMP116 tools/hjt
#4738 [23:23] <Absol> JMP116: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#4739 [23:23] <Absol> JMP116: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4740 [23:23] <CubeTheThird> B1N04Y, oh is your friend on the same network?
#4741 [23:24] <B1N04Y> no different im gonna send u the numbers he gets
#4742 [23:25] <B1N04Y> because im asking for him not me so those numbers i gave you dont matter for me lol
#4743 [23:25] <B1N04Y> he got 23.23.150.183
#4744 [23:26] * Helper [Helper@notlogged] has joined #minecrafthelp
#4745 [23:26] <CubeTheThird> B1N04Y, ok. What do you both get for sessionserver.mojang.com
#4746 [23:26] <JMP116> ADMIN, Log posted - http://paste.ubuntu.com/12068516/
#4747 [23:26] <Helper> Speedtest result http://www.speedtest.net/my-result/a/1407686882
#4748 [23:27] <CubeTheThird> Helper, well your ping is very high, and your speeds are quite low, so I suspect your internet connection is the problem.
#4749 [23:28] <B1N04Y> 23.21.66.168 for both of us
#4750 [23:28] <CubeTheThird> .mcstatus
#4751 [23:28] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#4752 [23:28] <CubeTheThird> B1N04Y, hmm only thing I can think is that it's throttling
#4753 [23:28] * Meow-J [Meow-J@notlogged] has joined #minecrafthelp
#4754 [23:28] <CubeTheThird> ??> B1N04Y login/throttle
#4755 [23:28] <Absol> B1N04Y: Your login is being throttled, which will prevent you from logging in.
#4756 [23:28] <Absol> B1N04Y: You will have to wait 3 hours without logging in for it to reset.
#4757 [23:28] <CubeTheThird> JMP116, you are using a proxy?
#4758 [23:29] * Zaki [Zaki@notlogged] has joined #minecrafthelp
#4759 [23:29] <B1N04Y> hes gone a whole day without l0gging in it hasnt fixed yet
#4760 [23:29] <B1N04Y> logging*
#4761 [23:29] * sugoi [sugoi@notlogged] has joined #minecrafthelp
#4762 [23:29] * Zaki [Zaki@notlogged] has quit. (Client Quit)
#4763 [23:29] <CubeTheThird> B1N04Y, hmm. what anti-virus and firewall software do you have?
#4764 [23:30] <B1N04Y> default for windows vista
#4765 [23:30] <CubeTheThird> ??> B1N04Y tools/hjt
#4766 [23:30] <JMP116> Connected via Wi-Fi -> Router -> Modem -> ISP. DNS used is 8.8.4.4. Have tried 8.8.8.8, and I have also had default (none) with the same issue. But if you know something I don't, I'll try it!
#4767 [23:30] <Absol> B1N04Y: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#4768 [23:30] <Absol> B1N04Y: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4769 [23:31] <CubeTheThird> JMP116, just that I'm seeing this service listed: Service: WeWatcherProxy - WeWatcher - C:\Program Files (x86)\SysFiles\WeWatcherProxy.exe
#4770 [23:32] <B1N04Y> he said his computer cant handle it he cant download anything really except for minecraft
#4771 [23:32] <B1N04Y> what could have caused the throttling
#4772 [23:32] <CubeTheThird> B1N04Y, can you run that?
#4773 [23:32] <B1N04Y> yes i can but im not having the problem he is
#4774 [23:32] <CubeTheThird> B1N04Y, normally throttling is caused by too many failed attempts. Generally though, it applies it to the game as well as websites
#4775 [23:33] <CubeTheThird> B1N04Y, oh. Can he join this chatroom in that case?
#4776 [23:33] <B1N04Y> can he join on his phone?
#4777 [23:34] <CubeTheThird> B1N04Y, why can't he join from his computer?
#4778 [23:34] <B1N04Y> too slow
#4779 [23:35] <JMP116> I will download malwarebytes which claims specifically to remove this program completely. I will remain online
#4780 [23:35] <CubeTheThird> B1N04Y, if he can't join a text-based chatroom because his computer is too slow, that's probably related to his inability to login
#4781 [23:35] * xXMamaLlamaXx [xXMamaLlamaXx@notlogged] has joined #minecrafthelp
#4782 [23:36] <CubeTheThird> JMP116, we also have another malware removal tool you can try if MalwareBytes doesn't do it
#4783 [23:36] <JMP116> Is it better?
#4784 [23:37] <CubeTheThird> JMP116, I would say they are both equally good. Usually what one misses the other gets
#4785 [23:37] <B1N04Y> he has been playing just fine on the pc previously for a couple months now just fine
#4786 [23:37] <xXMamaLlamaXx> I am B1N04y
#4787 [23:37] <CubeTheThird> B1N04Y, are you saying his internet connection is too slow, or his computer?
#4788 [23:37] <xXMamaLlamaXx> Fwens
#4789 [23:37] <CubeTheThird> ah
#4790 [23:38] <B1N04Y> pc is slow its 6 years old
#4791 [23:38] <xXMamaLlamaXx> Yes
#4792 [23:38] <B1N04Y> mamallama is the friend
#4793 [23:38] <CubeTheThird> xXMamaLlamaXx, and according to B1N04Y you don't have any non-standard anti-virus software?
#4794 [23:39] <B1N04Y> he has Malwarebytes
#4795 [23:39] <xXMamaLlamaXx> Male are bytes
#4796 [23:39] <xXMamaLlamaXx> Sorry auto correct
#4797 [23:39] <B1N04Y> he remembered the name when he saw u say that above
#4798 [23:39] <CubeTheThird> xXMamaLlamaXx, ok I'm gonna recommend you use another malware tool to run a scan as well
#4799 [23:39] <CubeTheThird> ??> xXMamaLlamaXx tools/hjt
#4800 [23:39] <Absol> xXMamaLlamaXx: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#4801 [23:39] <Absol> xXMamaLlamaXx: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4802 [23:40] <xXMamaLlamaXx> I'm possibly getting a new pc
#4803 [23:40] <xXMamaLlamaXx> So ill use it as a resort
#4804 [23:42] * JMP116 [JMP116@notlogged] has quit. (Ping timeout: 204 seconds)
#4805 [23:42] <B1N04Y> he was playing the other day and he randomly logged out and that started the problem
#4806 [23:42] <CubeTheThird> xXMamaLlamaXx, you're using the default game launcher from minecraft.net/download?
#4807 [23:43] <xXMamaLlamaXx> I replaced it with the newer version
#4808 [23:43] <B1N04Y> so yes he is
#4809 [23:43] <xXMamaLlamaXx> I crie 3vr tiem
#4810 [23:43] <CubeTheThird> xXMamaLlamaXx, what is the version number does it have?
#4811 [23:43] * JMP116 [JMP116@notlogged] has joined #minecrafthelp
#4812 [23:43] * Helper [Helper@notlogged] has quit. (Ping timeout: 204 seconds)
#4813 [23:44] <xXMamaLlamaXx> Lemme check
#4814 [23:44] <xXMamaLlamaXx> 1.6.19
#4815 [23:44] <CubeTheThird> hmm ok
#4816 [23:44] <CubeTheThird> xXMamaLlamaXx, what is your minecraft username?
#4817 [23:45] <xXMamaLlamaXx> xXMamaLlamaXx
#4818 [23:46] <CubeTheThird> xXMamaLlamaXx, and on account.mojang.com/me you see that username listed there?
#4819 [23:46] <xXMamaLlamaXx> Yes
#4820 [23:46] * xXMamaLlamaXx_ [xXMamaLlamaXx_@notlogged] has joined #minecrafthelp
#4821 [23:46] <xXMamaLlamaXx_> Damn son
#4822 [23:47] * JMP116 [JMP116@notlogged] has quit. (Ping timeout: 204 seconds)
#4823 [23:48] <CubeTheThird> xXMamaLlamaXx_, hmm. Are you on a home or public network?
#4824 [23:48] <xXMamaLlamaXx_> Home
#4825 [23:48] <CubeTheThird> xXMamaLlamaXx_, do you have access to another computer you can test logging in on?
#4826 [23:49] <xXMamaLlamaXx_> I had my gf test it
#4827 [23:49] <xXMamaLlamaXx_> It worked
#4828 [23:49] <CubeTheThird> xXMamaLlamaXx_, on the same network as you?
#4829 [23:49] <xXMamaLlamaXx_> No
#4830 [23:50] <CubeTheThird> xXMamaLlamaXx_, is there another computer on your network you could test on?
#4831 [23:50] <xXMamaLlamaXx_> No
#4832 [23:50] * TraumaticMonki3 [TraumaticMonki3@notlogged] has quit. (Quit: Web client closed)
#4833 [23:50] <xXMamaLlamaXx_> Would a dll error effect it?
#4834 [23:51] <CubeTheThird> xXMamaLlamaXx_, I doubt it. We could scan for issues though
#4835 [23:51] <xXMamaLlamaXx_> If it is not a pw
#4836 [23:51] <xXMamaLlamaXx_> Nvm
#4837 [23:52] <CubeTheThird> ?
#4838 [23:52] <xXMamaLlamaXx_> If it still works for my gf it's fine
#4839 [23:53] <CubeTheThird> xXMamaLlamaXx_, did you run the malware scan?
#4840 [23:53] <xXMamaLlamaXx_> By that I mean If it works for her I couldn't care less
#4841 [23:53] <xXMamaLlamaXx_> Good day gentlemen
#4842 [23:54] * B1N04Y [B1N04Y@notlogged] has quit. (Quit: Web client closed)