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#4 [00:18] <JMP116> CubeTheThird and Absol, I have removed the proxy program with Malwhere Bytes and it appears to have resolved the Authserver.Mojang.com issue
#5 [00:18] <JMP116> I now appear to have a socketexception issue.
#6 [00:19] <JMP116> 10106:create socketexception. I am clueless on what to do
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#8 [00:20] <mattym> JMP116, Know how to open cmd?
#9 [00:20] <JMP116> opening
#10 [00:20] <mattym> JMP116, Type this: netsh winsock reset
#11 [00:20] <JMP116> ok
#12 [00:21] <mattym> JMP116, Then press enter, if it works, should ask you to restart
#13 [00:21] <JMP116> alright, i will return if it resets and i still have an issue. thanks for help
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#21 [00:37] <Banned4Life_Vs> Hi
#22 [00:37] <Banned4Life_Vs> Yo is someone smart?
#23 [00:38] <Banned4Life_Vs> Like I was trying to sell my account to this kid and i changed the email to his email, his security questions and his name, and I didn't change the password but he used the security questions to change the password and steal the account what do i do?
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#25 [00:39] <mattym> Banned4Life_Vs, Its illegal to sell your account, so its your own fault
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#33 [00:51] <neyerlit> no puedo abrir el minecraft launcher ayudenme
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#42 [01:22] <phrog123> I need help with minecraft windows 10 i tried redeeming my code and it says it was already used so now i cant get minecraft windows 10 free
#43 [01:22] <mattym> phrog123, Did you previously hit the Redeem button?
#44 [01:22] <phrog123> yes
#45 [01:23] <mattym> phrog123, Then you need to log into the Windows Store with whatever email/account you redeemed it to
#46 [01:23] <mattym> phrog123, Then you need to log into the Windows Store with whatever email/account you redeemed it to
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#48 [01:27] <phrog123> ok thanks that worked
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#52 [01:53] <skjeldal> how to unblock minecraft
#53 [02:03] * ExoKruzer__ [ExoKruzer__@notlogged] has joined #minecrafthelp
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#56 [02:11] * Gian [Gian@notlogged] has joined #minecrafthelp
#57 [02:13] <Gian> my minecraft keeps on crashing how do i fix this
#58 [02:13] <mattym> ??> Gian launcher/crash-log
#59 [02:13] <Absol> Gian: We need to see your crash log, which appears after a crash.
#60 [02:13] <Absol> Gian: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#61 [02:14] <Gian> here it is http://paste.ubuntu.com/12069195/
#62 [02:14] <mattym> Gian, Ok one moment
#63 [02:15] <mattym> Gian, Download and Install the Catalyst Software Suite from here https://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#64 [02:15] <Gian> is this for free
#65 [02:15] <mattym> Gian, Yes
#66 [02:15] <Gian> ok thanks
#67 [02:15] * Weclip [Weclip@notlogged] has joined #minecrafthelp
#68 [02:16] <Weclip> Hello
#69 [02:16] <mattym> Gian, They dont make Windows 7 drivers for your hardware. But those Vista ones should work
#70 [02:16] <mattym> hello Weclip
#71 [02:17] <mattym> Gian, If they wont install normally, then check the info here, but only if the regular install doesnt work http://hopper.minecraft.net/help/guides/drivers/amd-manual-install/
#72 [02:17] <Weclip> I get this message when trying to log in: "UnknownHostExcaption: authserver.mojang.com" whats wrong?
#73 [02:17] * AmirMiner [AmirMiner@notlogged] has joined #minecrafthelp
#74 [02:17] <mattym> Weclip, What antivirus software do you use?
#75 [02:17] <Weclip> F-secure
#76 [02:18] <mattym> Weclip, Try dissabling it, then try the game again
#77 [02:18] <AmirMiner> 13-08-15 11:45:51: [11:45:51] [main/INFO]: Setting user: AmirMiner 13-08-15 11:45:51: [11:45:51] [main/INFO]: (Session ID is token:N3K00TD3KC4RC:7f615784b7574b4517fe33180f6ba631) 13-08-15 11:45:53: [11:45:53] [Client thread/INFO]: LWJGL Version: 2.9.0 13-08-15 11:45:53: [11:45:53] [Client thread/ERROR]: Couldn't set pixel format 13-08-15 11:45:53: org.lwjgl.LWJGLException: Pixel format not accelerated 13-08-15 11:45:53: at org.lwjgl.opengl.WindowsPe
#78 [02:18] <Weclip> Alright brb
#79 [02:18] <AmirMiner> what is this ?
#80 [02:18] <mattym> Weclip, If that works you will need to set exceptions in F-Secure for Minecraft and Java
#81 [02:18] <mattym> AmirMiner, Do you have the link to your dxdiag report? If so please post it in the chat.
#82 [02:19] <Weclip> How do you do that?
#83 [02:19] <AmirMiner> ok wait
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#85 [02:19] <mattym> Weclip, I dont have the info for F-Secure, you will need to check the documentation on how to do so in that program
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#88 [02:20] <Weclip> exactly what am i supposed to disable? i tried the firewall and it did not work
#89 [02:20] <kim_> My id has changed to some jeddyknight at August 4th but I never changed the nickname...it changed automatically
#90 [02:21] * eminefe [eminefe@notlogged] has joined #minecrafthelp
#91 [02:21] * nighter [nighter@notlogged] has joined #minecrafthelp
#92 [02:21] <kim_> And I cant change back to the old name because I cant change name within a month
#93 [02:21] <eminefe> minecraft
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#95 [02:22] <mattym> ??> kim_ mojang/email
#96 [02:22] <Absol> kim_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#97 [02:22] <Absol> kim_: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#98 [02:22] <mattym> kim_, Fill out the from Absol linked you, as your account was likely hacked
#99 [02:22] <mattym> Weclip, F-Secure should have an option somewhere to turn it off, if not, uninstall it
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#101 [02:23] <AmirMiner> <a href="http://uploadboy.com/ktexkp6b83dw.html" target=_blank>Capture.PNG - 7 KB</a>
#102 [02:23] <mattym> ??> AmirMiner win/dxdiag
#103 [02:23] <Absol> AmirMiner: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#104 [02:24] <mattym> AmirMiner, Please follow the directions on the link from Absol
#105 [02:24] <Weclip> it does not work :/
#106 [02:25] <mattym> Weclip, Then remove F-Secure
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#108 [02:25] <Weclip> is there no other way? i could try change permissons first?
#109 [02:26] <mattym> Weclip, If you can find the setting to allow Minecraft and Java through F-Secure, try it
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#116 [02:33] <Weclip> F.secure Deepguard does not say that minecraft is blocked in some way
#117 [02:34] <mattym> Weclip, It wouldnt say that it is, but try to figure out how to make an exception/bypass/allow for it
#118 [02:34] <Weclip> can it be done in windows firewall? cannot find minecraft there
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#120 [02:35] <mattym> Weclip, Windows Firewall shouldnt cause the issue, but try turning it off as well. you will still need to either allow it through F-Secure or dissable F-Secure, or remove it
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#122 [02:36] <Weclip> okay
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#124 [02:37] <Weclip> should i just get another antivirus? any good free ones?
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#129 [02:47] <snaips> how to get to the server if minecraft writes java.lang.NullPointerException.
#130 [02:47] <snaips> how to get to the server if minecraft writes java.lang.NullPointerException.
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#139 [03:06] <Mineey> Hey, can anyone help me
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#142 [03:07] <Mineey> I have got the windows 10 edition of minecraft however want to create a fuse for the TNT but can't seem to use redstone for this
#143 [03:07] <Mineey> does anyone have any solutions?
#144 [03:07] <Galaxy_2Alex> Mineey, Use Flint and Steel, the Windows 10 Version does not have Redstone yet.
#145 [03:08] <Mineey> Oh, do you have any idea hpw I could create a fuse?
#146 [03:08] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#147 [03:08] <Galaxy_2Alex> Mineey, Use Flint and Steel.
#148 [03:09] <Mineey> Yeah but then how can I have a long trail that allows me distance from the TNT?
#149 [03:10] <Galaxy_2Alex> Mineey, Don't think that's possible at the moment. The Windows 10 Edition is currently still in Beta, it's still missing a lot of features.
#150 [03:11] <Mineey> Oh okay, do you know if it could be updated?
#151 [03:11] <Mineey> Like if there are going to be any updates?
#152 [03:13] <Galaxy_2Alex> Mineey, Yes, there are going to be fairly frequent updates.
#153 [03:14] <Mineey> Ahhh, thank you very much for your help Galaxy_2Alex!! :)
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#159 [03:31] <rblbk0> I can not log into Minecraft and websites. Throws an error: Error! Unknown e-mail address or password. Password me yesterday and it worked
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#162 [03:32] <Andrio> rblbk0, what's your username?
#163 [03:33] <rblbk0> rblbk0 or rblbk0@yandex.ru
#164 [03:34] <cow> everytime I click play on my Minecraft launcher it starts loading and it just turns to this page on the launcher where it says "Game Output" can someone help
#165 [03:34] <Andrio> rblbk0, can you log in at https://account.mojang.com/?
#166 [03:34] * kristofs29 [kristofs29@notlogged] has joined #minecrafthelp
#167 [03:34] <Andrio> ??> cow launcher/game-output
#168 [03:34] <Absol> cow: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#169 [03:34] <Absol> cow: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#170 [03:35] <rblbk0> no
#171 [03:35] <rblbk0> Error! Unknown e-mail address or password.
#172 [03:35] <cow> i did and there is nothing copied Absol
#173 [03:35] <Andrio> rblbk0, how many times did you try to log in?
#174 [03:35] <cow> can I link a youtube video showing what happens?
#175 [03:35] <Andrio> ??> cow launcher/log
#176 [03:35] <Absol> cow: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#177 [03:35] <Absol> cow: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#178 [03:36] * kristofs29 [kristofs29@notlogged] has quit. (Client Quit)
#179 [03:36] <Andrio> Ubuntu Pastebin is much more efficient.
#180 [03:36] <rblbk0> 3-4
#181 [03:36] <Andrio> Hm
#182 [03:36] <Andrio> rblbk0, wait three hours and try again; also make sure your caps lock is off and everything.
#183 [03:36] <cow> Absol, It pastes nothing
#184 [03:37] <Andrio> cow, the launcher log is blank too?
#185 [03:37] <cow> no
#186 [03:37] * Lucitus [Lucitus@notlogged] has joined #minecrafthelp
#187 [03:37] <Andrio> Is the game log blank?
#188 [03:38] <cow> the game output?
#189 [03:38] <Andrio> yes.
#190 [03:38] <cow> its blank
#191 [03:38] <Andrio> OK
#192 [03:38] <Andrio> The launcher log should give clues as to why.
#193 [03:39] <cow> screenshot: http://prntscr.com/843404
#194 [03:39] <Andrio> Right click the text in the launcher log and click Copy All Text
#195 [03:40] <cow> ok
#196 [03:40] <cow> http://paste.ubuntu.com/12069562/
#197 [03:40] <Lucitus> Hi there, it seems, that my Mojang account was hacked. I've got 2 emails, one to confirm the change and one with the new emailadress and the possibility to dispute the change. When I hit the link to dispute, the website told me, that the token is invalid. Please help
#198 [03:41] <Andrio> cow: 15'The system cannot find the file specified' – broken Java installation?
#199 [03:41] <Andrio> ??> cow win/Java/reinst
#200 [03:41] <Absol> cow: You need to reinstall Java.
#201 [03:41] <Absol> cow: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#202 [03:42] <cow> ok
#203 [03:42] <Andrio> Lucitus, you can't log in with the new address, can you?
#204 [03:42] <cow> will it work after that
#205 [03:42] <cow> will it work after that?
#206 [03:42] <Andrio> cow, let's hope so.
#207 [03:42] <cow> ok, but werent they talking about mc not needing java>
#208 [03:42] <cow> ?*
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#211 [03:43] <Andrio> cow, except for the Windows 10 edition, it still needs Java.
#212 [03:43] <Andrio> It just creates its own Java installation.
#213 [03:43] <Andrio> cow, did you change the JVM path in the launcher profile?
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#216 [03:44] <Lucitus> Andrio; Nope, seems that the password is already changed
#217 [03:44] <Andrio> Ah
#218 [03:44] <Andrio> Expected.
#219 [03:45] <Andrio> ??> Lucitus account/send-email
#220 [03:45] <Absol> Lucitus: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#221 [03:45] <cow> Adrio, did you say I have to uninstall EVERYTHING by the name of Java?
#222 [03:45] <Andrio> cow, before you do that, did you change the JVM path in the launcher profile?
#223 [03:46] <cow> yes to 2GB
#224 [03:46] <cow> wait what do you mean by jvm path?#
#225 [03:47] <Andrio> cow, that's in the arguments. The field above that.
#226 [03:47] <cow> oh sorry :(
#227 [03:47] <Andrio> Labelled 'Executable'
#228 [03:47] <Andrio> no problem.
#229 [03:47] <Andrio> I forgot what the label is
#230 [03:47] <cow> idk if I changed it
#231 [03:47] <cow> what does it have to say
#232 [03:47] <Andrio> Is it ticked?
#233 [03:47] <cow> yes
#234 [03:47] <Andrio> That might be the problem.
#235 [03:48] <Andrio> Try unticking it.
#236 [03:48] <Andrio> It seems that's pointing to a missing Java installation.
#237 [03:49] * Sirloin [Sirloin@notlogged] has quit. (Read error: Connection reset by peer)
#238 [03:49] <cow> OMG IT WORKS THANK YOU SO MUCH
#239 [03:49] * Crystal|AFK is now known as CrystalMare
#240 [03:49] <Andrio> :-)
#241 [03:49] <cow> I OWE YOU A LOT
#242 [03:49] <Lucitus> Ok, i bought minecraft so long ago, I no longer have the transaction ID... I'll try to get the rest. I just wonder, that the link fr disputing doesn't work
#243 [03:49] <Andrio> hm
#244 [03:50] <Andrio> Lucitus, maybe it timed out.
#245 [03:50] <Andrio> ??> Lucitus account/trans-ID
#246 [03:50] <Absol> Lucitus: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#247 [03:50] <Absol> Lucitus: If you used PaySafeCard, your transaction ID is the card number.
#248 [03:50] <cow> Andrio, how do you know all this stuff? xD
#249 [03:51] <Andrio> I've been here a while
#250 [03:51] <Andrio> And messed around a bit with the launcher profile settings myself.
#251 [03:51] <cow> Are you just a person or are you look a hired helper D
#252 [03:51] <cow> xD*
#253 [03:51] <Andrio> mm...
#254 [03:51] <Andrio> We don't really hire here; we're volunteers.
#255 [03:52] <Andrio> And yeah, I still have my soul.
#256 [03:52] <Andrio> ^^
#257 [03:53] <cow> I wish I knew all this stuff xD
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#259 [03:53] <cow> Do you know any ways to speedup my mc
#260 [03:54] <Andrio> Well, lowering the graphics options usually helps.
#261 [03:54] <Andrio> Giving the game more RAM may help.
#262 [03:55] <adam> I tried play snapshot 15w 33b but I have error:Cloud not find or load main class net.minecraft.main.Main... Please help
#263 [03:55] <Lucitus> I got it as gift, hope my friend still has the transaction ID -.-
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#265 [03:56] <Andrio> yeah...
#266 [03:56] <Andrio> adam, does your PC run Windows?
#267 [03:58] * davud [davud@notlogged] has quit. (Client Quit)
#268 [04:00] <adam> yes
#269 [04:00] <adam> Windows 7
#270 [04:00] * Sammyvsparks [Sammyvsparks@notlogged] has joined #minecrafthelp
#271 [04:00] <Andrio> adam, press the R key while holding the Windows logo key, then enter %appdata%\.minecraft into the box that appears.
#272 [04:01] <Andrio> Then delete the versions folder.
#273 [04:04] <adam> Ok Thanks. It is really working?
#274 [04:04] <Andrio> Is it?
#275 [04:04] * davud [davud@notlogged] has joined #minecrafthelp
#276 [04:05] <adam> I dont know
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#280 [04:06] <adam> I'm feeling it later
#281 [04:06] <Andrio> You're really feeling it?
#282 [04:07] <tkon99> Hi I need help with the "pixel format not accelerated" error
#283 [04:07] <Andrio> tkon99, that usually means you need to update your graphics drivers.
#284 [04:07] <Sammyvsparks> ??> tkon99 win/dxdiag/hopper
#285 [04:07] <Absol> tkon99: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#286 [04:08] <Andrio> Absol, hmm
#287 [04:08] <tkon99> I know, have already done that after upgrading to Windows 10 Pro
#288 [04:08] <tkon99> I have the dxdiag file right here: http://paste.ubuntu.com/12069684/
#289 [04:09] <tkon99> (I know, it's an old laptop but it got perfect fps on Windows 7)
#290 [04:09] <Sammyvsparks> Your graphics card isnt supported
#291 [04:09] <Sammyvsparks> Unfortunately your graphics hardware(card) is not supported on Windows 10. You will need to downgrade to Windows Version or upgrade your graphics hardware(If you can), or use a different computer to play minecraft. Instructions on downgrading: http://h
#292 [04:09] <Sammyvsparks> damn my link
#293 [04:10] * felix [felix@notlogged] has joined #minecrafthelp
#294 [04:10] <Sammyvsparks> http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#295 [04:10] <tkon99> alright, no other way?
#296 [04:10] <Andrio> Generally you can't upgrade the graphics card in a laptop.
#297 [04:10] <tkon99> indeed
#298 [04:10] * adam [adam@notlogged] has quit. (Ping timeout: 204 seconds)
#299 [04:10] * felix is now known as Guest24773
#300 [04:10] <Andrio> right.
#301 [04:10] <Sammyvsparks> Sorry tkon99, your laptop is just to old
#302 [04:10] <tkon99> I know :P
#303 [04:10] <Sammyvsparks> Intel + Windows10 = Not too good together
#304 [04:11] <Andrio> Hey
#305 [04:11] <Andrio> My laptop has Intel graphics.
#306 [04:11] <Andrio> That works
#307 [04:11] <Sammyvsparks> My intel card was only updated like a week ago
#308 [04:11] * Guest24773 [Guest24773@notlogged] has quit. (Client Quit)
#309 [04:11] <tkon99> It worked fine on windows 7
#310 [04:11] <Andrio> mm
#311 [04:11] <tkon99> and on windows 8/8.1
#312 [04:11] <Sammyvsparks> tkon99, your intel card doesnt have windows 10 compatablility
#313 [04:11] <Sammyvsparks> there are no drivers for it, therfor it cant function properly
#314 [04:11] * HeyItsNicky [HeyItsNicky@notlogged] has joined #minecrafthelp
#315 [04:11] * lkobs11 [lkobs11@notlogged] has joined #minecrafthelp
#316 [04:12] <tkon99> so it's emachines where I should be complaining right?
#317 [04:12] <Sammyvsparks> your graphics card is no longer supported via Intel
#318 [04:12] <Sammyvsparks> and it most likely never will be
#319 [04:12] <lkobs11> I Cant reset my password because I cant acces my email and i cant change my email withought accesing my old one which i cabt accces
#320 [04:13] <Sammyvsparks> There is nothing you can do but downgrade or get a new laptop/desktop
#321 [04:13] <Sammyvsparks> lkobs11, how many times have you tried to login
#322 [04:13] <lkobs11> Like 100
#323 [04:13] <tkon99> Ok, thanks for the help! I'll play some other games on this one then and use my new one to play minecraft.
#324 [04:13] <Andrio> lkobs11, I take it you can't log in to the account either?
#325 [04:13] * roony_lol_ [roony_lol_@notlogged] has joined #minecrafthelp
#326 [04:13] <Andrio> That correct?
#327 [04:13] <HeyItsNicky> i0kodpl
#328 [04:13] <Sammyvsparks> ??> lkobs11 connection/throttled
#329 [04:13] <Sammyvsparks> ??> lkobs11 connection/throttle
#330 [04:13] <Sammyvsparks> ffs
#331 [04:13] <Andrio> login*
#332 [04:13] <lkobs11> Ya it says my username is wrong
#333 [04:14] <HeyItsNicky> i cant login to eny servers
#334 [04:14] <Sammyvsparks> ??> lkobs11 login/throttle
#335 [04:14] <Absol> lkobs11: Your login is being throttled, which will prevent you from logging in.
#336 [04:14] <Absol> lkobs11: You will have to wait 3 hours without logging in for it to reset.
#337 [04:14] <Sammyvsparks> HeyItsNicky, What does it say when you try?
#338 [04:14] <HeyItsNicky> i cant it happend yesterday
#339 [04:14] <lkobs11> Thanks guys
#340 [04:14] <Sammyvsparks> your very welcome
#341 [04:14] * lkobs11 [lkobs11@notlogged] has quit. (Client Quit)
#342 [04:15] <Andrio> o/ Sammyvsparks
#343 [04:15] <Sammyvsparks> ?
#344 [04:15] <Andrio> Hi?
#345 [04:15] <Sammyvsparks> whats o/? xD
#346 [04:15] <Sammyvsparks> and Hi
#347 [04:15] <HeyItsNicky> it says java.lang.Null.pointersExepuion null group
#348 [04:15] * Jonasvdv [Jonasvdv@notlogged] has joined #minecrafthelp
#349 [04:15] <Andrio> It's a waving emoticon.
#350 [04:16] <Sammyvsparks> ohh
#351 [04:16] <HeyItsNicky> it happend yesterday to
#352 [04:16] <HeyItsNicky> :(
#353 [04:17] <Sammyvsparks> Is your client modded/hacked in any way?
#354 [04:17] <Jonasvdv> I cant open this site it was for a premium code can anyone here open it tell it me http://free.download-boss.org/?ref=vRXvunTKd
#355 [04:17] <HeyItsNicky> No
#356 [04:17] <HeyItsNicky> Im Not hacked
#357 [04:17] <Andrio> Jonasvdv, don't post those links
#358 [04:17] <HeyItsNicky> I think
#359 [04:17] <Andrio> They're illegal and probably fake.
#360 [04:18] <Sammyvsparks> ^^
#361 [04:18] <roony_lol_> i can´t play minecraft,when i attempt to play minecraft it saids something about windows 10
#362 [04:18] <Jonasvdv> Sorry i cant open this link
#363 [04:18] <Sammyvsparks> ??> roony_lol_ win/dxdiag
#364 [04:18] * Sirloin [Sirloin@notlogged] has joined #minecrafthelp
#365 [04:18] <Absol> roony_lol_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#366 [04:18] <Sammyvsparks> Jonasvdv, that link appears fake and most likely iegal
#367 [04:18] <Sammyvsparks> illegal*
#368 [04:18] <roony_lol_> thanks
#369 [04:19] <Andrio> Many places have rules against referral links
#370 [04:19] <HeyItsNicky> plus my mc keeps crashing
#371 [04:19] <Sammyvsparks> HeyItsNicky do the same thing for the dxdiag i sent to roony
#372 [04:19] <HeyItsNicky> the what
#373 [04:20] <Sammyvsparks> ??> HeyItsNicky win/dxdiag
#374 [04:20] <Absol> HeyItsNicky: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#375 [04:20] * Jonasvdv [Jonasvdv@notlogged] has quit. (Client Quit)
#376 [04:20] * SkyGirls5 [SkyGirls5@notlogged] has quit. (Ping timeout: 204 seconds)
#377 [04:20] <HeyItsNicky> idk im scared
#378 [04:20] <Sammyvsparks> Its a simple .txt fie
#379 [04:20] <HeyItsNicky> pls stop :( im scared
#380 [04:20] <Sammyvsparks> that we use to determine your graphics card and stuff
#381 [04:21] * Bjorn_ [Bjorn_@notlogged] has joined #minecrafthelp
#382 [04:21] <Sammyvsparks> ??> HeyItsNicky scold/directions/!
#383 [04:21] <Absol> HeyItsNicky: If you can't understand the directions, find someone who can to help you.
#384 [04:21] <HeyItsNicky> i cant download
#385 [04:21] <tkon99> FYI guys, I somehow got the windows 10 beta version working :D
#386 [04:21] <HeyItsNicky> IDK WHO CAN
#387 [04:21] <HeyItsNicky> Im ONLY 10
#388 [04:21] <Sammyvsparks> HeyItsNicky, Your parents
#389 [04:21] <HeyItsNicky> GONE WORK
#390 [04:21] <Sammyvsparks> Then come back later when they are home
#391 [04:22] <Sammyvsparks> The dxdiag is as simple as (one sec)
#392 [04:22] <HeyItsNicky> IM GOING TO A FRIENDS THEY COME HOME A 6:30 I WANT TO PLAY ;...(
#393 [04:22] <HeyItsNicky> AT*
#394 [04:22] <Sammyvsparks> http://paste.ubuntu.com/12069762/
#395 [04:22] <Sammyvsparks> Thats all a DxDiag is
#396 [04:23] <HeyItsNicky> IDK WHAT TO DO IM 10
#397 [04:23] <Sammyvsparks> ??> HeyItsNicky scold/age
#398 [04:23] <Absol> HeyItsNicky: If you are under the age of 13 or have no idea how computers work, please get your parent or someone else who knows computers to assist you.
#399 [04:23] <Sammyvsparks> If you dont know what to do, just wait later
#400 [04:24] <Sammyvsparks> there is nothing we can do
#401 [04:24] <HeyItsNicky> I Do Lol Im Jk
#402 [04:24] <Bjorn_> Hello, is it a common problem with the latest Windows 10 edition that it won't start? Crashes after some seconds on the startup screen.
#403 [04:24] <Sammyvsparks> This isnt a channel for joking around HeyItsNicky, its for if you need serious help
#404 [04:25] <Sammyvsparks> ??> Bjorn_ win/dxdiag
#405 [04:25] <Absol> Bjorn_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#406 [04:25] <HeyItsNicky> this place is the worst i got no HELP IM GOING THIS IS WORST BTW IM NOT JK!
#407 [04:25] <HeyItsNicky> >:(
#408 [04:25] * HeyItsNicky [HeyItsNicky@notlogged] has quit. (Quit: Web client closed)
#409 [04:25] <Sammyvsparks> HeyItsNicky, Your opinions are welcome, but we are all vollunteers
#410 [04:25] <Sammyvsparks> Oh
#411 [04:25] <Sammyvsparks> nm
#412 [04:25] <tkon99> Sammyvsparks: did the minimum requirements change for the new windows 10 version? Yesterday it said I could download it, now I can (running perfectly fine)
#413 [04:26] * HeyItsNicky [HeyItsNicky@notlogged] has joined #minecrafthelp
#414 [04:26] * HeyItsNicky [HeyItsNicky@notlogged] has quit. (Client Quit)
#415 [04:26] <Sammyvsparks> tkon99, Windows 10 does not support your graphics card, You cant do anything
#416 [04:26] * HeyItsNicky [HeyItsNicky@notlogged] has joined #minecrafthelp
#417 [04:26] * HeyItsNicky [HeyItsNicky@notlogged] has quit. (Client Quit)
#418 [04:27] <Sammyvsparks> You can either downgrade windows
#419 [04:27] <Sammyvsparks> or get a new PC/Laptop
#420 [04:27] <tkon99> Sammyvsparks: I know, that's for the java version
#421 [04:27] <Sammyvsparks> I dont think you can play either minecraft
#422 [04:28] <Sammyvsparks> As for java, the latest version is best
#423 [04:28] <Bjorn_> Absol: Here is my dxdiag: http://paste.ubuntu.com/12069782/
#424 [04:28] <tkon99> Sammyvsparks: the new windows 10 beta version is working now, weird
#425 [04:28] * Ueokeks [Ueokeks@notlogged] has joined #minecrafthelp
#426 [04:28] <Sammyvsparks> Bjorn_, Absol is just a bot :P
#427 [04:28] <Ueokeks> For free mod http://free.download-boss.org/?ref=vRXvunTKd
#428 [04:29] <Sammyvsparks> Ueokeks
#429 [04:29] <Bjorn_> Sammyvsparks: oops :) can you assist?
#430 [04:29] <Sammyvsparks> Do not post those links
#431 [04:29] <Bjorn_> minecraft windows 10 edition wont start, just exits on mojang screen
#432 [04:29] <Sammyvsparks> They are a scam and will get you banned from this channel
#433 [04:29] <Bjorn_> standard version works
#434 [04:29] <Sammyvsparks> Bjorn_ 1 moment
#435 [04:31] * cow [cow@notlogged] has quit. (Quit: Web client closed)
#436 [04:32] * Ueokeks [Ueokeks@notlogged] has quit. (Ping timeout: 204 seconds)
#437 [04:33] <Sammyvsparks> Bjorn_: try this > https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#438 [04:34] <Sammyvsparks> I hope i got that right
#439 [04:34] <Sammyvsparks> not the best with graphics cards yet :P but i can usually find them
#440 [04:34] <Sammyvsparks> Anyways, if that works, do it and restart your computer
#441 [04:36] * davud [davud@notlogged] has quit. (Quit: Web client closed)
#442 [04:36] <Bjorn_> Sammyvsparks: Thanks! Will try that, should have thought of it myself really.
#443 [04:36] <Sammyvsparks> If it doesnt work, just msg me here
#444 [04:36] * yammy [yammy@notlogged] has joined #minecrafthelp
#445 [04:37] <yammy> Hi!
#446 [04:37] * roony_lol_ [roony_lol_@notlogged] has quit. (Quit: Web client closed)
#447 [04:37] <Sammyvsparks> Hello yammy
#448 [04:37] <yammy> I would like to know how to get the Windows 10 Minecraft Beta edition?
#449 [04:37] <yammy> the code?
#450 [04:38] <Sammyvsparks> you can redeem it via the mojang website if you account is migrated
#451 [04:38] <Sammyvsparks> In the My Games section
#452 [04:38] <Sammyvsparks> Its free if you own minecraft
#453 [04:38] * Marius [Marius@notlogged] has joined #minecrafthelp
#454 [04:38] <Sammyvsparks> then use the same account on the windows store to download it
#455 [04:38] <Sammyvsparks> no code required :D
#456 [04:39] <Marius> Hi. When I'm opening my MineCraft and I'm getting into the launcher and I'm pressing the "Play" button, and after that, nothing is happening..
#457 [04:39] * GODOFMINECRAFT4_ [GODOFMINECRAFT4_@notlogged] has joined #minecrafthelp
#458 [04:39] <Sammyvsparks> Marius
#459 [04:39] <Sammyvsparks> what OS are you on
#460 [04:39] <Marius> Yes
#461 [04:39] * GODOFMINECRAFT4_ is now known as GODOFMINECRAFT4
#462 [04:40] <Sammyvsparks> Windows 7, 8(.1) or 1
#463 [04:40] <Sammyvsparks> 10*
#464 [04:40] * yammy [yammy@notlogged] has quit. (Client Quit)
#465 [04:40] <Marius> Windows 8
#466 [04:40] * Vinsoi [Vinsoi@notlogged] has joined #minecrafthelp
#467 [04:40] <Sammyvsparks> What antivirus do you have
#468 [04:40] * Dashi112 [Dashi112@notlogged] has joined #minecrafthelp
#469 [04:41] <Marius> Hmm. Let me check
#470 [04:41] <Vinsoi> Hi! I keep getting 90 minute time limit on my W10 Minecraft Beta
#471 [04:41] <Dashi112> anyone experienced online?
#472 [04:41] <Sammyvsparks> Dashi112, What seems to be your probem
#473 [04:41] <Sammyvsparks> problem*
#474 [04:41] <Sammyvsparks> Vinsoi, Do you own minecraft 1.8.8?
#475 [04:41] <Dashi112> i redeemed mincraft beta on windows 10, still says im on a trial version
#476 [04:42] <Marius> I have Norton
#477 [04:42] <Sammyvsparks> Have you deleted your current install and reinstalled your redeemed one?
#478 [04:42] <Sammyvsparks> ??> Marius av/norton
#479 [04:42] <Absol> Marius: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#480 [04:42] <Sammyvsparks> ??> Marius av/norton/uninstall
#481 [04:42] <Absol> Marius: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#482 [04:42] <Dashi112> i downloaded the trial, then found out i could redeem, did so and multiple reinstalls havent helped
#483 [04:43] <Sammyvsparks> Dashi112, are you using the same account you redeemed it on?
#484 [04:43] <Dashi112> yes
#485 [04:43] <Sammyvsparks> Hmm, Im not much into windows10 version and we dont get many questions here
#486 [04:43] * Bjorn_ [Bjorn_@notlogged] has quit. (Ping timeout: 204 seconds)
#487 [04:43] <Sammyvsparks> Have you attempted to contact Windows?
#488 [04:44] <Dashi112> xbox support chat passed me here
#489 [04:44] <Sammyvsparks> Microsoft*
#490 [04:44] <Sammyvsparks> Welp, that answers my question
#491 [04:44] <Sammyvsparks> They seem to throw everyone here -.-
#492 [04:44] <Marius> So Im just gonna uninstall it ?
#493 [04:44] <Sammyvsparks> Dashi112, how long ago did you redeem it
#494 [04:44] <Sammyvsparks> Yes Marius
#495 [04:44] <Marius> Ok
#496 [04:44] <Dashi112> 6 days ago
#497 [04:44] <Sammyvsparks> As Absol said, we suggust avast
#498 [04:44] <Marius> K
#499 [04:45] <Sammyvsparks> Dashi112, Can you verify you redeemed it correctly, and can you tell if its redeemed
#500 [04:45] <Dashi112> i waited 72 hours for a code that never came from them
#501 [04:45] <Sammyvsparks> Im new to the windows store mysef soo
#502 [04:45] <Sammyvsparks> Where did you get the code from?
#503 [04:45] <Dashi112> https://gyazo.com/c9e80e9b2cfd2e375699d4c93cd425f5
#504 [04:45] * Hidde270 [Hidde270@notlogged] has joined #minecrafthelp
#505 [04:46] <Sammyvsparks> Ah alright
#506 [04:46] <Dashi112> i used mojangs free windows 10 minecraft offer
#507 [04:46] <Sammyvsparks> in the windows store, under the minecraft windows 10 beta page
#508 [04:46] <Sammyvsparks> does it say owned?
#509 [04:46] <Sammyvsparks> near the download button
#510 [04:47] <Sammyvsparks> or Product is installed
#511 [04:47] <Marius> This is not messing up my pc?
#512 [04:47] <Sammyvsparks> Marius, Thats from the offical norton site
#513 [04:47] <Dashi112> yes sammy
#514 [04:47] <Sammyvsparks> so if that does, blame them
#515 [04:47] <Dashi112> its installed
#516 [04:47] <Marius> k
#517 [04:47] <Sammyvsparks> Uninstall it, and tell me what it says
#518 [04:48] <Sammyvsparks> Owned, Trial, or whatever else it may say
#519 [04:48] * Clock [Clock@notlogged] has joined #minecrafthelp
#520 [04:48] * Bjorn_ [Bjorn_@notlogged] has joined #minecrafthelp
#521 [04:48] * tkon99 [tkon99@notlogged] has quit. (Quit: Web client closed)
#522 [04:48] <Sammyvsparks> Ima hit the hay soon guys, after i finish helping you both
#523 [04:49] <Sammyvsparks> Im tired as can be atm
#524 [04:49] <Sammyvsparks> Marius: After uninstalling it, you (may) have to restart. then try mc
#525 [04:50] <Sammyvsparks> Dashi122: You may have to contact Microsoft and say your code diden't redeem
#526 [04:50] <Dashi112> it did redeem though
#527 [04:50] * GODOFMINECRAFT4 [GODOFMINECRAFT4@notlogged] has joined #minecrafthelp
#528 [04:50] <Dashi112> it says i own it
#529 [04:50] <Sammyvsparks> Hmm
#530 [04:50] <Sammyvsparks> Have you tried resettng your windows store?
#531 [04:51] <Dashi112> how do i do that?
#532 [04:51] <Sammyvsparks> http://www.thewindowsclub.com/reset-windows-store-cache
#533 [04:51] <Sammyvsparks> search WSReset.exe
#534 [04:51] * Hidde270 [Hidde270@notlogged] has quit. (Ping timeout: 204 seconds)
#535 [04:51] * Hidde270 [Hidde270@notlogged] has quit. (Ping timeout: 204 seconds)
#536 [04:51] * GODOFMINECRAFT4 [GODOFMINECRAFT4@notlogged] has left #minecrafthelp
#537 [04:52] <Dashi112> still says i own it
#538 [04:52] <Sammyvsparks> I know
#539 [04:52] <Sammyvsparks> try to install it now
#540 [04:52] <Sammyvsparks> and see if it still gives you 90 mins
#541 [04:53] <Dashi112> yes, as Steve... not Dashi112
#542 [04:54] <Sammyvsparks> I have no idea
#543 [04:54] <Sammyvsparks> Windows 10 MC is still new, so we dont know much about its bugs yet
#544 [04:54] <Marius> Okay. Im just gonna restart my pc then after the uninstall
#545 [04:54] <Sammyvsparks> Ok
#546 [04:54] <Sammyvsparks> Contact me if it still isnt working
#547 [04:55] <Marius> Okay. Thanks for the help
#548 [04:55] <Dashi112> so... no idea?
#549 [04:55] * Marius [Marius@notlogged] has quit. (Quit: Web client closed)
#550 [04:55] <Sammyvsparks> Not one bit, restart pc after uninstalling maybe
#551 [04:55] <Sammyvsparks> then reinstall after
#552 [04:55] <Sammyvsparks> let windows clear its cache
#553 [04:57] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Quit: Linux and Windows server are updating. Reconnecting in a few. それでは、また。)
#554 [04:59] * Kenwich [Kenwich@notlogged] has joined #minecrafthelp
#555 [04:59] <Kenwich> HELP!
#556 [05:00] <Kenwich> somebody?
#557 [05:00] <Kenwich> my game wont load
#558 [05:00] <Sammyvsparks> Kenwich, What version of windows are you on
#559 [05:00] <Kenwich> 8.1
#560 [05:00] <Sammyvsparks> What form of crash it is
#561 [05:01] <Sammyvsparks> is it*
#562 [05:01] <Sammyvsparks> ??> Kenwich launcher/log
#563 [05:01] <Absol> Kenwich: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#564 [05:01] <Absol> Kenwich: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#565 [05:01] <Kenwich> it wont let me log in, thats the problem
#566 [05:01] <Sammyvsparks> Oh
#567 [05:01] <Sammyvsparks> how many times have you logged in
#568 [05:01] <Sammyvsparks> tried to*
#569 [05:02] <Kenwich> 3 times
#570 [05:02] <Kenwich> ?
#571 [05:02] * Marius [Marius@notlogged] has joined #minecrafthelp
#572 [05:02] <Marius> It didn't work..
#573 [05:02] <Sammyvsparks> Kenwich, Are you sure that its the correct username or password
#574 [05:02] <Kenwich> yes
#575 [05:02] <Kenwich> email for username
#576 [05:02] <Sammyvsparks> Marius, any other AV's?
#577 [05:03] <Kenwich> AV's?
#578 [05:03] <Sammyvsparks> AntiViruses
#579 [05:03] <Kenwich> nope
#580 [05:03] <Marius> Im not sure
#581 [05:03] <Sammyvsparks> That wasnt for you Kenwich
#582 [05:03] <Sammyvsparks> and do you have a antivirus Kenwich xD
#583 [05:03] <Marius> The Mojang thing doenst come up..
#584 [05:03] <Kenwich> lol
#585 [05:04] <Sammyvsparks> Antiviruses sometimes are know to confict with minecraft
#586 [05:04] <Sammyvsparks> Marius, I have no idea then
#587 [05:05] <Sammyvsparks> perhaps wait for a more experienced support
#588 [05:05] <Marius> Okay..
#589 [05:05] <Sammyvsparks> Kenwich, remove any antiviruses you have and try again, if not you throttled your connection
#590 [05:05] <Sammyvsparks> which means
#591 [05:05] <Sammyvsparks> ??> Kenwich login/throttle
#592 [05:05] <Absol> Kenwich: Your login is being throttled, which will prevent you from logging in.
#593 [05:05] <Absol> Kenwich: You will have to wait 3 hours without logging in for it to reset.
#594 [05:06] <Sammyvsparks> Anyways, im off, cya
#595 [05:06] <Sammyvsparks> ima be passed out in like 5 mins lol
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#598 [05:06] <Kenwich> this is what it says "Sorry, but we coulden't connect to our servers. Please make sure that you are online and that minecraft isn't blocked."
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#600 [05:08] <Clock> Kenwich, whats the error message after that text?
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#608 [05:23] <Cemy123> I wanted to download minecraft in playstation 4, i had it on playstation 3 before. I could download it for 0 € but i only can play the demo
#609 [05:24] <Cemy123> And it says it is installed
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#616 [05:28] <kylian2345> hi my mc 1.7.2 on my mac keeps crashing with crash report ticking screen
#617 [05:33] <kylian2345> someone please???
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#630 [06:06] <kylian2345> my mac keeps crashing on 1.7 all versions with ticking screen error
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#633 [06:07] <Clock> kylian2345, we only support current releases
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#635 [06:10] <kylian2345> oh shit no
#636 [06:10] <kylian2345> where can i go
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#638 [06:11] <VexzHD> I recently updated to windows 10. And when I tried to launch minecraft the "Play" button said "Play Offline". I check my internet connection and it was connected. This confused me but i pressed "Play offline" anyways. It started to load and then it crashed. I had this problem for the whole day. I tried updating java, re-installing mc, updating graphics drivers ( there where no updates). I didnt know what to do so I tried logging out of the launcher and
#639 [06:11] <VexzHD> And it wont let me log back in
#640 [06:12] <Clock> ??> VexzHD launcher/crash-log
#641 [06:12] <Absol> VexzHD: We need to see your crash log, which appears after a crash.
#642 [06:12] <Absol> VexzHD: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#643 [06:12] <VexzHD> I logged out and i cant see the console any more
#644 [06:12] <VexzHD> ohh this
#645 [06:12] <VexzHD> http://paste.ubuntu.com/12070294/
#646 [06:13] <Clock> VexzHD, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#647 [06:13] <VexzHD> So i need to go back to windows 7? and it will be fixed
#648 [06:14] <Clock> yes
#649 [06:14] <VexzHD> Thank you
#650 [06:14] <VexzHD> but im not a computer wiz
#651 [06:14] <VexzHD> I'm not sure how to do that xD
#652 [06:14] <kylian2345> clock can i still send the crash report to take a look please
#653 [06:15] * kylian2345 [kylian2345@notlogged] has quit. (Quit: Web client closed)
#654 [06:15] <Clock> VexzHD, follow the instructions here: http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#655 [06:16] <VexzHD> Thanks alot
#656 [06:16] <VexzHD> Bye!
#657 [06:17] * CrystalMare is now known as Crystal|AFK
#658 [06:18] <Qualloflex> Whenever I try to open Minecraft(downloaded it last night) and create a world the world wont fully load and when I try to exit the game I get and error pop up, i hhave no idea why this is happening, the first few times i tried playing is was lagging around and the screen was flashing a lot, and then it doesnt even let me load a world
#659 [06:18] <Qualloflex> My Pc is very good and high specs, also only a week old
#660 [06:19] <Clock> Qualloflex, what error pops up?
#661 [06:19] <Qualloflex> i have screenshotted it
#662 [06:19] <Qualloflex> 1 sec
#663 [06:19] <Qualloflex> Java TM platform SE Binary not repoding
#664 [06:20] <Qualloflex> responding*
#665 [06:20] <Clock> Qualloflex, what is your render distance set to?
#666 [06:20] <Qualloflex> how do i check?
#667 [06:20] <Clock> in minecraft - options
#668 [06:20] * Devtom12 [Devtom12@notlogged] has joined #minecrafthelp
#669 [06:20] <Qualloflex> ok i see now
#670 [06:21] <Devtom12> I need help
#671 [06:21] <Clock> Devtom12, read the entry messages
#672 [06:22] <Qualloflex> its at 32 chunks
#673 [06:22] <Clock> Qualloflex, you need a nasa pc to handle that high render distance...
#674 [06:22] <Qualloflex> but it was all still happening and then i tried to fiddle with setting to fix all the flashing etc...
#675 [06:22] <Qualloflex> i put the chinks higher after
#676 [06:22] * AuBot kicked Qualloflex from #minecrafthelp (Reason: ualloflex :Please keep it civil.)
#677 [06:23] <Devtom12> Hi, i can't login to my mojang account, it just says Error! Unknown e-mail address or password. but all my details are correct!
#678 [06:23] <Clock> ??> Devtom12 login/throttle
#679 [06:23] <Absol> Devtom12: Your login is being throttled, which will prevent you from logging in.
#680 [06:23] <Absol> Devtom12: You will have to wait 3 hours without logging in for it to reset.
#681 [06:23] <Devtom12> Ok, but once i tried it once, it said the same error
#682 [06:24] <Devtom12> Like when i first logged in this morning
#683 [06:26] * Joshua_ [Joshua_@notlogged] has joined #minecrafthelp
#684 [06:26] <Joshua_> hello
#685 [06:26] <Clock> hi
#686 [06:26] <Joshua_> i have a problem with my minecraft account
#687 [06:27] <Joshua_> When I try to loginit will not let me
#688 [06:27] <Clock> Joshua_, what error do you get?
#689 [06:28] <Joshua_> I have changed my password several times and when i enter it i can still not login
#690 [06:29] <Joshua_> i have been trying to loin for about an hour and a half today
#691 [06:29] <Clock> ??> Joshua_ login/throttle
#692 [06:29] <Absol> Joshua_: Your login is being throttled, which will prevent you from logging in.
#693 [06:29] <Absol> Joshua_: You will have to wait 3 hours without logging in for it to reset.
#694 [06:29] * itachips [itachips@notlogged] has joined #minecrafthelp
#695 [06:29] <Joshua_> what does that mean?
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#697 [06:30] <Clock> Joshua_, too man failed attempts
#698 [06:30] <Clock> many*
#699 [06:30] <Joshua_> oh ok so in 3 hours i will be able to login again
#700 [06:30] <Clock> yes
#701 [06:31] <Joshua_> ok thank you very much
#702 [06:31] <Joshua_> bye
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#707 [06:32] <Rayan> hey
#708 [06:32] <Donovan> Hi there
#709 [06:33] <Rayan> are you minecraft support
#710 [06:33] <Donovan> I am getting an error after downloadning
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#712 [06:33] <Clock> Donovan, what's the error message?
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#716 [06:34] <Donovan> I am getting "server name has not resolved"
#717 [06:35] <Donovan> Starting download of: https://launchermeta.mojang.com/mc/launcher.json Encountered internet exception 12007: The server name or address could not be resolved Failed to download manifest
#718 [06:35] <Donovan> I just bought the game and new .msi, I have reinstalled it 5 times now
#719 [06:36] * itachips [itachips@notlogged] has joined #minecrafthelp
#720 [06:36] <Donovan> also tried to update Java to latest version successfully but that didnt help
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#722 [06:36] <itachips> crash
#723 [06:37] <itachips> comment on fait ???
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#726 [06:37] <Luca96> ciao ragazzi
#727 [06:37] <Clock> ??> Donovan dl/win/alternate
#728 [06:37] <Absol> Donovan: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#729 [06:38] <Luca96> Mi serve un aiuto riguardo l'account minecraft
#730 [06:38] <Donovan> thanks!! @absol
#731 [06:38] <Donovan> Ill try that
#732 [06:38] <Clock> ??> Luca96 lang/it
#733 [06:38] <Absol> Luca96: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
#734 [06:38] * Lord_Nightmare [Lord_Nightmare@notlogged] has quit. (Ping timeout: 206 seconds)
#735 [06:38] <Luca96> ok
#736 [06:39] <Luca96> I bought minecraft and would like to know if an account can connect two computers with the name of different profile
#737 [06:40] * huynhduc123 [huynhduc123@notlogged] has joined #minecrafthelp
#738 [06:40] <Luca96> is it possible?
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#741 [06:41] <Andrio> You can't use the same account from two computers at the same time
#742 [06:42] <Luca96> I would like to use the account minecraft with two different profiles
#743 [06:43] <Andrio> You mean two launcher profiles?
#744 [06:44] <Luca96> Yes, but you are doing the same account login with Mojang and changing profile name minecraft
#745 [06:45] <Andrio> You can do that
#746 [06:45] <Andrio> I have one each for the release and snapshot versions.
#747 [06:46] <Luca96> I wish I were not blocked account
#748 [06:47] <Andrio> o
#749 [06:47] <Luca96> ?
#750 [06:47] * Red_Hunt [Red_Hunt@notlogged] has joined #minecrafthelp
#751 [06:47] <Red_Hunt> Can anyone Help me???
#752 [06:47] <Red_Hunt> Plssss???
#753 [06:48] <Luca96> aspè at the moment ahha
#754 [06:48] <Clock> ??> Red_Hunt ask
#755 [06:48] <Absol> Red_Hunt: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#756 [06:48] <Absol> Red_Hunt: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#757 [06:48] <Luca96> Androio?
#758 [06:48] <Red_Hunt> OK
#759 [06:48] <Luca96> Andrio*
#760 [06:48] <Red_Hunt> If i start Minecraft
#761 [06:48] <Luca96> Okay thank you very much, see you soon
#762 [06:48] <Luca96> Bye bye
#763 [06:48] <Red_Hunt> It says anything with Intializing game but i dont have mods or something like that
#764 [06:48] <Andrio> Luca96, I'm still not sure what you're trying to say.
#765 [06:48] * MAX [MAX@notlogged] has joined #minecrafthelp
#766 [06:49] <MAX> HELP!!!!!!!!!!!!!!!!!!!!
#767 [06:49] <MAX> i need help!!!!!!!!!!!!!!!!!!!111!!!!
#768 [06:49] <Clock> MAX, read the bold red entry message
#769 [06:49] * paulo [paulo@notlogged] has joined #minecrafthelp
#770 [06:50] <MAX> I need help i can`t niot login in my account i ahve reset my passwort and then i can not LOGIN!!!!11!!!
#771 [06:50] <Luca96> So, can I start minecraft two PC using two different profile names but connected both to the same account Mojang?
#772 [06:50] * jzzjjz [jzzjjz@notlogged] has joined #minecrafthelp
#773 [06:50] <Andrio> Luca96, no.
#774 [06:50] <Andrio> MAX, did you try to log in many times?
#775 [06:50] <MAX> yes
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#777 [06:50] <Andrio> MAX, ok
#778 [06:50] <Clock> ??> Red_Hunt launcher/crash-log
#779 [06:50] <Absol> Red_Hunt: We need to see your crash log, which appears after a crash.
#780 [06:50] <Andrio> MAX, wait three hours and then try again
#781 [06:51] <Absol> Red_Hunt: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#782 [06:51] <Red_Hunt> Clock
#783 [06:51] <MAX> I will play minecraft yet -.-
#784 [06:51] <Red_Hunt> i pm u and sent it to u alright?
#785 [06:51] <Andrio> mm
#786 [06:51] <MAX> OK i play call of duty
#787 [06:51] <Luca96> Why not? why??????
#788 [06:51] * Lord_Nightmare [Lord_Nightmare@notlogged] has joined #minecrafthelp
#789 [06:51] <MAX> Andrio why mojang banned not the hacker?
#790 [06:52] <Clock> ??> Red_Hunt scold/pm
#791 [06:52] <Absol> Red_Hunt: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#792 [06:52] <Luca96> I have to buy minecraft from another profile?
#793 [06:52] <MAX> Pls hacker account bannnnnnnnnn in minecrafz+#
#794 [06:52] <Red_Hunt> ok
#795 [06:52] <Red_Hunt> but i dont know how to fix it
#796 [06:52] <Andrio> MAX, are you sure there was a hack?
#797 [06:52] <Clock> ??> Red_Hunt launcher/crash-log
#798 [06:53] <Absol> Red_Hunt: We need to see your crash log, which appears after a crash.
#799 [06:53] <Absol> Red_Hunt: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#800 [06:53] <Red_Hunt> I got the Team Extreme Launcher
#801 [06:53] <Andrio> Luca96, well, a Minecraft account is meant to be used by one person.
#802 [06:53] <Red_Hunt> ok
#803 [06:53] <Clock> Red_Hunt, we do not support cracked clients
#804 [06:53] <MAX> No andrio on my server are full hacker can you bann hacker minecraft account hacker with killaura bann pls hackers
#805 [06:53] <MAX> Perma
#806 [06:53] <Andrio> MAX, um, if there are hackers on your server, you need to ban them.
#807 [06:54] <MAX> Is hacking allowed ? -.-
#808 [06:54] <Andrio> No one at Mojang or here has control over your server
#809 [06:54] <Red_Hunt> Clock
#810 [06:54] <Andrio> Only you can answer that
#811 [06:54] <Red_Hunt> but i also tried on the original
#812 [06:54] <Red_Hunt> http://paste.ubuntu.com/12070493/ the link
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#814 [06:55] <Clock> Red_Hunt, why you bother trying a cracked client that potentially can install malware on your pc?
#815 [06:55] <MAX> is hacking not illegal?
#816 [06:55] <Red_Hunt> ok i download the other one i tell u if its working
#817 [06:55] <MAX> in
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#820 [06:56] <Red_Hunt> Clock?
#821 [06:57] <MartinNemi03> Hi, I have problem with Minecraft and DirectX http://paste.ubuntu.com/12070502/
#822 [06:58] <Red_Hunt> HELP! the problem is still existing with the original Minecraft Launcher
#823 [06:58] <Red_Hunt> the same problem
#824 [06:58] <Red_Hunt> i dont have any mods or texture packs
#825 [06:58] <Mustang2000> Hi, i have a Problem with Minecraft and DirectX http://paste.ubuntu.com/12070489/
#826 [06:58] <Luca96> Yes yes... bu... two balls
#827 [06:58] <Luca96> but*
#828 [06:59] <Luca96> Bye bye
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#832 [07:01] <dakion1971> I have redeemed my code for the free version of Minecraft for Windows 10, but do not know where to go to download it.
#833 [07:02] <Andrio> MartinNemi03, Minecraft used OpenGL, not DirectX.
#834 [07:02] <Andrio> MartinNemi03, install this driver: https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
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#836 [07:02] <Andrio> dakion1971, log into the Windows Store (with the same account) and search for it there
#837 [07:02] <Andrio> Mustang2000, that's not a complete DXDiag report.
#838 [07:03] <Mustang2000> ok, wait
#839 [07:04] * HyperDestroyer [HyperDestroyer@notlogged] has joined #minecrafthelp
#840 [07:05] <Mustang2000> So here it is http://paste.ubuntu.com/12070543/
#841 [07:06] * hitman10killer [hitman10killer@notlogged] has joined #minecrafthelp
#842 [07:07] <Andrio> ok
#843 [07:07] <Mustang2000> and now?
#844 [07:07] <MartinNemi03> Andrio Ok, I go try this
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#846 [07:08] <hitman10killer> I am now getting an error message when i log on to minecraft - played on everyday until 3 days ago i couldnt as i kept saying gaphics card needs updating I did all the steps and have copied the infomation needed to http://paste.ubuntu.com/12070544/
#847 [07:08] <Andrio> Mustang2000, install the Catalyst software suite from http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064.
#848 [07:08] * Kaname [Kaname@notlogged] has quit. (Ping timeout: 378 seconds)
#849 [07:08] <Andrio> ??> hitman10killer win/DXDiag
#850 [07:08] <Absol> hitman10killer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#852 [07:09] <Mustang2000> ok thank you Andrio :)
#853 [07:09] * Ritsuka is now known as Kaname
#854 [07:09] <hitman10killer> i have done that
#855 [07:10] <Andrio> hitman10killer, may I see the complete report, then?
#856 [07:10] <hitman10killer> there was name on the driver
#857 [07:10] <hitman10killer> no name
#858 [07:10] <dakion1971> It still is making me pay for it
#859 [07:10] <hitman10killer> yes http://paste.ubuntu.com/12070544/
#860 [07:10] <hitman10killer> what that link is
#861 [07:11] <Andrio> dakion1971, are you sure you're on the same account on which you redeemed the code?
#862 [07:11] <Andrio> hitman10killer, that's not a complete DXDiag report.
#863 [07:11] <Andrio> Doesn't say anything about your graphics hardware or operating system.
#864 [07:11] * Red_Hunt [Red_Hunt@notlogged] has quit. (Ping timeout: 204 seconds)
#865 [07:13] <hitman10killer> does that mean there isnt one - bu i dont understand how it was ok 3 days ago
#866 [07:13] <Andrio> No
#867 [07:14] <Andrio> It means I don't have enough information from that report to help you any further.
#868 [07:14] <Andrio> I need to see all of it
#869 [07:14] <dakion1971> i thought it was on the xbox site
#870 [07:14] <hitman10killer> ahh ok lol
#871 [07:14] <Andrio> mm
#872 [07:14] <Andrio> dakion1971, did you find the Xbox version?
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#875 [07:15] <dakion1971> Do I need that one?
#876 [07:16] <Riot_Khandr> Hey there. I keep trying to reset my password, and the mojang support webpage lets me do it, but the launcher and the webpage will not 'take' the new password, it will continue to say invalid login/password. Has anyone encountered that?
#877 [07:16] <Andrio> dakion1971, not unless you have an Xbox.
#878 [07:16] <dakion1971> So I need the Windows version?
#879 [07:16] <Andrio> Riot_Khandr, yep, it's a pretty common issue. You might be temporarily locked out. Wait three hours and then try again.
#880 [07:16] <Andrio> dakion1971, yes
#881 [07:16] <Andrio> The Windows 10 beta.
#882 [07:17] <Riot_Khandr> Okay, so it won't actually *say* temporarily locked out...?
#883 [07:17] <Andrio> Riot_Khandr, correct
#884 [07:17] <Riot_Khandr> Gah. Okay. I apprecate it. Thanks!
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#886 [07:17] * Riot_Khandr [Riot_Khandr@notlogged] has quit. (Client Quit)
#887 [07:17] <Andrio> mm
#888 [07:17] <Clock> Andrio, how can one tell which graphics card is installed if it just says "Microsoft Basic Display Adapter" like here: http://paste.ubuntu.com/12070543/
#889 [07:18] <dakion1971> There is no link to download it
#890 [07:18] <Andrio> There may be other signs.
#891 [07:18] * Moha123 [Moha123@notlogged] has joined #minecrafthelp
#892 [07:18] <Andrio> Clock, I turn your attention to this line: Processor: AMD A4-5000 APU with Radeon(TM) HD Graphics (4 CPUs), ~1.5GHz
#893 [07:18] <Clock> ah
#894 [07:18] <Andrio> From what I understand, an APU is like a combination CPU and graphics card
#895 [07:18] <Andrio> Just look that up on AMD's site
#896 [07:19] <Clock> ok thx
#897 [07:19] <Andrio> No problem
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#899 [07:19] <Andrio> dakion1971, um
#900 [07:19] * jzzjjz [jzzjjz@notlogged] has quit. (Quit: Web client closed)
#901 [07:19] <Andrio> dakion1971, open the Store app, click Search and type 'Minecraft'
#902 [07:20] <dakion1971> I did
#903 [07:20] <Andrio> dakion1971, ok
#904 [07:20] <Andrio> is there a button that says 'Install', 'Open' or something similar?
#905 [07:21] <Andrio> Also you should see the Minecraft grass block logo with an 'Xbox Live' banner at the top left of the page
#906 [07:21] <Andrio> If not... I'm not sure what you're looking at
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#909 [07:22] <Moha123> hello
#910 [07:22] <Moha123> i have a problem downloading mibecraft
#911 [07:23] * mattym [mattym@notlogged] has joined #minecrafthelp
#912 [07:23] <Moha123> it download it completely, but when it open it says: error couldnt unpack natuves
#913 [07:23] * Crystal|AFK is now known as CrystalMare
#914 [07:24] <Andrio> hm
#915 [07:24] <Andrio> ??> Moha123 launcher/log
#916 [07:24] <Absol> Moha123: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#917 [07:24] <Absol> Moha123: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#918 [07:25] <Moha123> i tryed to reinstall java, minecraft and WINDOWS and nothing
#919 [07:25] <Moha123> helllp! i cant live without minecraft
#920 [07:26] <Andrio> o
#921 [07:26] <dakion1971> It's finally downloaded. Where do I find it?
#922 [07:26] * Luca96 [Luca96@notlogged] has quit. (Quit: Web client closed)
#923 [07:27] <Moha123> so, what can i do??
#924 [07:28] * mimmo123 [mimmo123@notlogged] has joined #minecrafthelp
#925 [07:28] <Andrio> ??> Moha123 launcher/log
#926 [07:28] <Absol> Moha123: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#927 [07:28] <Absol> Moha123: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#928 [07:28] * ShaRose [ShaRose@notlogged] has joined #minecrafthelp
#929 [07:28] <Andrio> dakion1971, 'All Apps' in the Start menu
#930 [07:29] <Moha123> ok, i am not on my computer now
#931 [07:29] <Andrio> Oh
#932 [07:29] <Moha123> so i cant do anything
#933 [07:29] <Moha123> can you give me your e mail?
#934 [07:30] <dakion1971> for some reason my start ment won't open
#935 [07:30] <Andrio> oh?
#936 [07:30] <Andrio> Moha123, I'd rather not
#937 [07:30] <Moha123> ok
#938 [07:30] * mimmo123_ [mimmo123_@notlogged] has joined #minecrafthelp
#939 [07:30] <dakion1971> I've tried clicking on it, nothing happens
#940 [07:31] <dakion1971> The Windows button doesn't even work
#941 [07:31] <Andrio> dakion1971, I'd try restarting the computer, then
#942 [07:31] <dakion1971> Already tried that
#943 [07:31] <Andrio> :/
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#954 [07:38] <MauriceNat> my minecraft can't start and it gives an error saying i have to to update my driver since i upgraded to windows 10
#955 [07:39] <Andrio> ??> MauriceNat win/DXDiag
#956 [07:39] <Absol> MauriceNat: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#963 [07:56] * Bob [Bob@notlogged] has joined #minecrafthelp
#964 [07:56] * Bob is now known as Guest70436
#965 [07:58] <Guest70436> i can not go into a minecraft world because it just crashes every time i log in?
#966 [07:59] <Clock> ??> Guest70436 launcher/crash-log
#967 [07:59] <Absol> Guest70436: We need to see your crash log, which appears after a crash.
#968 [07:59] <Absol> Guest70436: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#969 [08:00] <Guest70436> it doesnt have any words, it just goes back to minecraft launcher :)
#970 [08:01] <Clock> ??> Guest70436 launcher/game-output
#971 [08:01] <Absol> Guest70436: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#972 [08:01] <Absol> Guest70436: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#973 [08:02] * Helper [Helper@notlogged] has joined #minecrafthelp
#974 [08:04] <Guest70436> it just says 'this item may not have been installed correctly'
#975 [08:04] <Clock> Guest70436, what version of minecraft are you using?
#976 [08:04] * Xelom [Xelom@notlogged] has joined #minecrafthelp
#977 [08:04] <Xelom> hello
#978 [08:05] * Helper [Helper@notlogged] has quit. (Ping timeout: 204 seconds)
#979 [08:05] <Guest70436> 1.8.8
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#982 [08:06] <Clock> Guest70436, then there will be some kind of a log that you can show us, following Absols instructions
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#986 [08:07] <Guest70436> it wont let me copy it
#987 [08:07] * Ritsuka is now known as Kaname
#988 [08:07] <Clock> ??> Guest70436 win/edit
#989 [08:07] <Absol> Guest70436: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#990 [08:08] <z1717> Help I go in my launcher click play and it says downloading but even when it done it stays there and Minecraft load up. What do I do?
#991 [08:08] <Clock> ??> z1717 launcher/log
#992 [08:08] <Absol> z1717: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#993 [08:08] <Absol> z1717: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#994 [08:09] <Guest70436> [14:02:47 INFO]: Minecraft Launcher 1.6.13 (through bootstrap 5) started on windows...
#995 [08:09] <Clock> ??> Guest70436 paste
#996 [08:09] <Absol> Guest70436: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#997 [08:09] <z1717> http://paste.ubuntu.com/12068417/
#998 [08:10] * Marius [Marius@notlogged] has joined #minecrafthelp
#999 [08:10] <Clock> z1717, we do not help cracked clients
#1000 [08:10] <MauriceNat> http://paste.ubuntu.com/12070694/ can't log in to minecraft it crashes
#1001 [08:10] <Marius> Hi. When I'm opening my MineCraft and I'm getting into the launcher and I'm pressing the "Play" button, and after that, nothing is happening.
#1002 [08:11] <Clock> MauriceNat, your graphics card is not supported on windows 10, downgrade to windows 7 or use a different computer
#1003 [08:11] <Clock> ??> Marius launcher/game-output
#1004 [08:11] <Absol> Marius: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1005 [08:11] <Absol> Marius: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1006 [08:11] <z1717> -_- fine
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#1013 [08:19] <Marius> I dont find the Game Output ..
#1014 [08:19] * Xelom is now known as Leon
#1015 [08:20] <Clock> ??> Marius launcher/log
#1016 [08:20] <Absol> Marius: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1017 [08:20] <Absol> Marius: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1018 [08:20] <Guest70436> it wont let me. even with that website D:
#1019 [08:20] * Leon is now known as Xelom
#1020 [08:20] <bluangel71> HI I am having some issues. first, I downloaded thew 10 Beta but it will not bring up my profile with all my worlds and stuff, it uses my Xbox gamertag which I never used and second I tried to re install the original that I purchased and it tells me unable to start the minecraft runtime environment. this is most likely caused by a corruption. Anyone know what I can do to fix either issue?
#1021 [08:21] <Clock> ??> bluangel71 dl/win/alternate
#1022 [08:21] <Absol> bluangel71: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1023 [08:21] <Marius> Okay. Im on Ubuntu. Should I do something with the "Syntax" ?
#1024 [08:21] <Marius> Or just paste the log ?
#1025 [08:22] <Clock> Marius, leave it as it is and paste the log
#1026 [08:22] <Marius> k
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#1028 [08:22] <Marius> http://paste.ubuntu.com/12070964/
#1029 [08:22] <Xelom> hello
#1030 [08:22] * Guest70436 [Guest70436@notlogged] has quit. (Quit: Web client closed)
#1031 [08:22] <Clock> Marius, you have mods installed, we cannot help with that
#1032 [08:23] <Marius> Okay. But i
#1033 [08:23] <Clock> Marius, we can only help getting rid of them
#1034 [08:23] <Marius> I can remove it
#1035 [08:23] <Marius> Im gonna remove the mods
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#1037 [08:24] <bluangel71> ok that seemed to work, does anyone know anything about the profile issue with the 10 Beta?
#1038 [08:24] <Clock> Marius, yes see if it works without any mods
#1039 [08:24] <CAS> My screen is auto-scrolling and I have no control over the game
#1040 [08:24] <Xelom> ??autoscroll CAS
#1041 [08:24] <Xelom> ??autoscroll CAS
#1042 [08:24] * Xelom [Xelom@notlogged] has left #minecrafthelp
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#1044 [08:25] <CAS> On the title screen the cursor keeps scrolling through the four options without my help
#1045 [08:25] <Clock> bluangel71, the 10 beta is a completely different minecraft version
#1046 [08:26] <clarjon1> bluangel71: It's doing that because that's how the windows 10 beta works.
#1047 [08:26] <Marius> Clock, should I also remove Forge?
#1048 [08:26] <Clock> Marius, yes
#1049 [08:26] <Marius> Okay
#1050 [08:27] <bluangel71> ok I got it now, thanks for the help
#1051 [08:27] * CASi [CASi@notlogged] has joined #minecrafthelp
#1052 [08:27] <Marius> And all my Optifine versions?
#1053 [08:27] <CASi> I was just booted out of chat and my device black screened
#1054 [08:28] <Clock> Marius, yes if it works without those you can install them back, but as said we cannot help you with mods
#1055 [08:28] <Marius> K
#1056 [08:28] <Andrio> CASi, what version of Minecraft are you on?
#1057 [08:29] * CAS [CAS@notlogged] has quit. (Ping timeout: 204 seconds)
#1058 [08:29] <CASi> Play station 3
#1059 [08:29] <Marius> Okay. Im finishing removing all my Mods. Then Im just starting my MineCraft?
#1060 [08:29] <Clock> yup
#1061 [08:29] <Marius> Okay
#1062 [08:29] * taitai12 [taitai12@notlogged] has joined #minecrafthelp
#1063 [08:30] <Marius> It didn't work...
#1064 [08:30] <Marius> Any other sugestions?
#1065 [08:30] * generalblue [generalblue@notlogged] has joined #minecrafthelp
#1066 [08:30] * taitai12 [taitai12@notlogged] has quit. (Client Quit)
#1067 [08:30] <generalblue> Hello
#1068 [08:31] * taitai12 [taitai12@notlogged] has joined #minecrafthelp
#1069 [08:31] <Clock> ??> Marius win/reinst
#1070 [08:31] <Absol> Marius: You may need to reinstall the locally installed files that Minecraft puts into place.
#1071 [08:31] <Absol> Marius: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1072 [08:31] <Andrio> CASi, try disconnecting and reconnecting your controller.
#1073 [08:31] <generalblue> Hello, I need help
#1074 [08:31] <generalblue> Hello, I need help
#1075 [08:31] <Andrio> And make sure not to touch the sticks as you do so.
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#1077 [08:31] * taitai12 [taitai12@notlogged] has quit. (Client Quit)
#1078 [08:32] <CASi> disconnecting? I'm not sure how to do that
#1079 [08:32] <Andrio> Is it a wireless controller?
#1080 [08:32] <Jasmine> ??> generalblue ask
#1081 [08:32] * taitai12 [taitai12@notlogged] has joined #minecrafthelp
#1082 [08:32] <Absol> generalblue: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1083 [08:32] <Absol> generalblue: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1084 [08:32] <CASi> Yes
#1085 [08:32] <Andrio> Mm
#1086 [08:32] <Andrio> Turn it off, then.
#1087 [08:32] <Andrio> Or remove the battery.
#1088 [08:32] <generalblue> Ok
#1089 [08:33] * taitai12 [taitai12@notlogged] has quit. (Client Quit)
#1090 [08:33] <generalblue> My security question is not sending the email to be reset
#1091 [08:33] <Marius> If this doens't work, what do I do then ?
#1092 [08:33] * taitai12 [taitai12@notlogged] has joined #minecrafthelp
#1093 [08:33] <CASi> I've turned the system off and restarted it several times to no avail
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#1095 [08:33] <Andrio> Hm
#1096 [08:33] <Andrio> CASi, have you tried a different controller? Maybe the D-pad is broken.
#1097 [08:34] <CASi> Ok, I'll try that
#1098 [08:34] <generalblue> Hello, How can I change my security question, its need sending me the email!!!!!
#1099 [08:34] <Marius> Absol, all the hs_err_pid files?
#1100 [08:35] <Jasmine> generalblue, you checked the spam folder?
#1101 [08:35] <generalblue> Yes
#1102 [08:35] <Jasmine> OK
#1103 [08:35] <Jasmine> ??> generalblue account/send-email
#1104 [08:35] <Absol> generalblue: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#1107 [08:35] <CASi> That seems to have worked, what is the d pad?
#1108 [08:36] <Marius> Absol, Should I also deleate all the hs_err_pid files ?
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#1110 [08:36] * generalblue [generalblue@notlogged] has joined #minecrafthelp
#1111 [08:36] <Andrio> CASi, the directional pad, or the + Control Pad as Nintendo calls them
#1112 [08:36] <Andrio> The thing with four directions you can press.
#1113 [08:36] <Andrio> It might be broken.
#1114 [08:36] * bubulleman [bubulleman@notlogged] has joined #minecrafthelp
#1115 [08:36] <CASi> Is there any way to fix it?
#1116 [08:36] <Andrio> Or one of the sticks on that controller.
#1117 [08:36] <Clock> Marius, those are just crash logs, you can safely delete those
#1118 [08:36] <generalblue> Guys I need help, I need my security questions changed but Its not sending me the email
#1119 [08:36] <taitai12> http://paste.ubuntu.com/12070981/
#1120 [08:36] <Marius> Okay Clock
#1121 [08:37] <Jasmine> ??> generalblue account/send-email
#1122 [08:37] <Absol> generalblue: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1123 [08:37] <generalblue> What do you mean jasmine?
#1124 [08:37] <generalblue> My email is generalblue123@hotmail.com
#1125 [08:37] <Andrio> CASi, well, if it's actually broken, that'd involve taking the controller apart and possibly replacing a piece
#1126 [08:37] <Clock> taitai12, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#1127 [08:37] <CASi> Oh, ok then
#1128 [08:37] <Jasmine> generalblue, did you hear what Absol said?
#1129 [08:38] <generalblue> No
#1130 [08:38] <generalblue> I was reconnected to a different channel
#1131 [08:38] <Jasmine> Oh
#1132 [08:38] <CASi> Thank you for your help
#1133 [08:38] <Marius> Luckily, I did have a another account, since I do not remember my email and the password
#1134 [08:38] <Jasmine> 'generalblue: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang'
#1135 [08:38] <Andrio> no problem...
#1136 [08:38] <bubulleman> my laucher minecraft crash with windows 10 http://paste.ubuntu.com/12071020/
#1137 [08:38] <Jasmine> Um, generalblue, this is the same channel.
#1138 [08:38] <taitai12> thank yuo
#1139 [08:39] * taitai12 [taitai12@notlogged] has quit. (Quit: Web client closed)
#1140 [08:39] <Marius> It still doenst work ... :(
#1141 [08:39] * karys515 [karys515@notlogged] has joined #minecrafthelp
#1142 [08:39] <Clock> bubulleman, your graphics card is not supported on windows 10, downgrade to windows 7 or use a different computer
#1143 [08:39] <Clock> ??> Marius launcher/log
#1144 [08:39] <Absol> Marius: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1145 [08:39] <Absol> Marius: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1146 [08:39] <Clock> Marius, please give us a new lauchner log
#1147 [08:39] <bubulleman> ok
#1148 [08:39] * bubulleman [bubulleman@notlogged] has quit. (Client Quit)
#1149 [08:40] <Marius> http://paste.ubuntu.com/12071081/
#1150 [08:40] * Dwasserd [Dwasserd@notlogged] has joined #minecrafthelp
#1151 [08:40] <Clock> Marius, is this after you hit the play button?
#1152 [08:40] <Drago> #minecrafthelp
#1153 [08:41] <Marius> Oh, sorry thats the wrong one
#1154 [08:41] <Drago> ...uh ok
#1155 [08:41] <Dwasserd> Guys I want to play minecraft but get this message
#1156 [08:41] <Dwasserd> [11:13:34] [Client thread/INFO]: Setting user: Dwasserd [11:13:34] [Client thread/INFO]: (Session ID is token:63a356e28a1d4898a105e07afb8f7a69:82de816c8c6f4ef39d96c152222befec) Exception in thread "Client thread" java.lang.NullPointerException at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:213) at com.google.common.collect.Lists$ReverseList.<init>(Lists.java:767) at com.google.common.collect.Lists.rever
#1157 [08:41] <Clock> ??> Dwasserd paste
#1158 [08:41] <Absol> Dwasserd: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1159 [08:41] <Dwasserd> o thanks soz xD
#1160 [08:41] * CASi [CASi@notlogged] has quit. (Ping timeout: 204 seconds)
#1161 [08:42] <Marius> [15:39:43 INFO]: Minecraft Launcher 1.6.19 (through bootstrap 100) started on windows... [15:39:43 INFO]: Current time is Aug 13, 2015 3:39:43 PM [15:39:43 INFO]: System.getProperty('os.name') == 'Windows 8' [15:39:43 INFO]: System.getProperty('os.version') == '6.2' [15:39:43 INFO]: System.getProperty('os.arch') == 'amd64' [15:39:43 INFO]: System.getProperty('java.version') == '1.8.0_25' [15:39:43 INFO]: System.getProperty('java.vendor')
#1162 [08:42] <Marius> Oops
#1163 [08:42] <Marius> http://paste.ubuntu.com/12071093/
#1164 [08:42] <Clock> ??> Marius lauchner/game-output
#1165 [08:42] <Clock> ??> Marius launcher/game-outpu
#1166 [08:42] <Clock> ??> Marius launcher/game-output
#1167 [08:42] <Absol> Marius: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1168 [08:42] <Absol> Marius: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1169 [08:43] <Marius> http://paste.ubuntu.com/12071100/
#1170 [08:43] <Drago> Hello, I get the error message "java.nullpointerexception: group" whenever I try to join a server, I tried to uninstall and reinstall Minecraft but that did not work, I also was told to uninstall Optifine, which did not work..
#1171 [08:44] <karys515> lol
#1172 [08:44] <karys515> all say hy!!!
#1173 [08:44] <karys515> all say hy!!!
#1174 [08:44] <karys515> all say hy!!!
#1175 [08:44] <karys515> all say hy!!!
#1176 [08:44] * Absol kicked karys515 from #minecrafthelp (Reason: arys515 :Stop spamming)
#1177 [08:44] <Clock> Marius, are you sure it just those 3 lines that are shown in the game-output tab?
#1178 [08:44] <Clock> Drago, what antivirus are you using?
#1179 [08:45] <Drago> I am using Avast, Closck
#1180 [08:45] <Marius> Yes Clock
#1181 [08:45] <Drago> Clock*
#1182 [08:45] <Clock> Drago, uninstall avast, try minecraft, if it works you can reinstall avast again
#1183 [08:45] <Drago> Okay, I'll try that :)
#1184 [08:46] <Clock> Marius, that's strange...
#1185 [08:46] <Clock> ??> Marius win/dxdiag
#1186 [08:46] <Absol> Marius: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1187 [08:47] <Drago> Clock, will just right clicking and clicking "delete" uninstall it?
#1188 [08:48] <Clock> Drago, no you've got to uninstall it from the controlls panel
#1189 [08:48] <Drago> Okay
#1190 [08:50] * Erdemos [Erdemos@notlogged] has joined #minecrafthelp
#1191 [08:50] * Erdemos [Erdemos@notlogged] has quit. (Client Quit)
#1192 [08:52] * youssef [youssef@notlogged] has joined #minecrafthelp
#1193 [08:53] * Pierre [Pierre@notlogged] has joined #minecrafthelp
#1194 [08:53] <youssef> Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
#1195 [08:53] <youssef> Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
#1196 [08:53] <youssef> Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
#1197 [08:53] * Pierre [Pierre@notlogged] has quit. (Client Quit)
#1198 [08:53] <youssef> Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
#1199 [08:53] * Absol kicked youssef from #minecrafthelp (Reason: oussef :Stop spamming)
#1200 [08:57] <Drago> Okay, I could join servers, now to figure out avast ^_^
#1201 [08:58] <Clock> ??> Drago av/avast
#1202 [08:58] * karys515 [karys515@notlogged] has joined #minecrafthelp
#1203 [08:58] <Absol> Drago: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1204 [08:58] <Marius> Well, Clock, Im norwegian and everything is norwegian there
#1205 [08:58] <Clock> Drago, just reinstall avast again and it should work
#1206 [08:58] <Clock> Marius, doesn't matter
#1207 [08:58] <Drago> Working on it ^_^
#1208 [08:58] * AzogDeLeider [AzogDeLeider@notlogged] has joined #minecrafthelp
#1209 [08:58] <Marius> http://paste.ubuntu.com/12071210/
#1210 [08:59] <karys515> marius thx :D
#1211 [08:59] <karys515> for the link
#1212 [08:59] * AzogDeLeider [AzogDeLeider@notlogged] has quit. (Client Quit)
#1213 [08:59] <Marius> But since I did remove everything, I did also remove my account, and i do not remeber my password and email for it..
#1214 [08:59] <Drago> Must reboot my pc, thank you for the help!
#1215 [09:00] * generalblue [generalblue@notlogged] has quit. (Ping timeout: 204 seconds)
#1216 [09:00] <karys515> how my need to download 10 minecraft windows ? ;)
#1217 [09:00] * Drago [Drago@notlogged] has quit. (Quit: Web client closed)
#1218 [09:01] <karys515> how my need to download 10 minecraft windows ? ;)
#1219 [09:01] <Andrio> karys515, are you looking for the Java version or the Windows 10 beta?
#1220 [09:01] <Clock> Marius, your drives are out of date, download and install this one: http://www.nvidia.com/download/driverResults.aspx/89121/en-us
#1221 [09:02] <Marius> Okay Clock. But since i did remove everything, I did also remove my account and i do not remeber my password and email. And If i click on this link, it is coming up an error
#1222 [09:03] <karys515> how download minecraft 10 windows
#1223 [09:03] <karys515> how download minecraft 10 windows
#1224 [09:03] * FifalCz [FifalCz@notlogged] has joined #minecrafthelp
#1225 [09:03] <Clock> Marius, but you were able to login and start up the launcher?
#1226 [09:04] <karys515> how download minecraft 10 windows beta :)
#1227 [09:04] <Marius> Yes, but i do also have an another account
#1228 [09:04] <Andrio> oh
#1229 [09:04] <Andrio> karys515, search for it in the Windows Store.
#1230 [09:04] <FifalCz> [05:46:56] [main/ERROR] [LaunchWrapper]: Unable to launch java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_51] at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_51] at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_51] at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_51] at net.minecraft.launchwrapper.Launch.launch(Launch.
#1231 [09:04] <Marius> But I really want my main account back If you know..
#1232 [09:04] <FifalCz> .-lol
#1233 [09:04] <FifalCz> Anyone helping here ? ._.
#1234 [09:04] <Andrio> ??> FifalCz paste
#1235 [09:04] <Absol> FifalCz: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1236 [09:05] <FifalCz> oh ok
#1237 [09:05] <FifalCz> i really don't understand this channel lemme go to a server forums
#1238 [09:05] <FifalCz> ktxbai
#1239 [09:05] <Marius> Clock, the driver link you sent me, Im just getting an error
#1240 [09:05] * FifalCz [FifalCz@notlogged] has quit. (Client Quit)
#1241 [09:05] <Clock> Marius, what error?
#1242 [09:06] * Weclip [Weclip@notlogged] has quit. (Ping timeout: 204 seconds)
#1243 [09:06] <Marius> It says "System Error"
#1244 [09:06] <Marius> "Please try again later"
#1245 [09:08] * imMattUK [imMattUK@notlogged] has quit. (Read error: Connection reset by peer)
#1246 [09:08] <Marius> But do you have any ideas how to get your account back, when you do not remeber you email and password?
#1247 [09:08] * karys515 [karys515@notlogged] has quit. (Ping timeout: 204 seconds)
#1248 [09:08] <Clock> ??< account/retrieve
#1249 [09:09] * imMattUK [imMattUK@notlogged] has joined #minecrafthelp
#1250 [09:09] <Marius> Or I just contact the Mojang Support on twitter?
#1251 [09:09] * benji [benji@notlogged] has joined #minecrafthelp
#1252 [09:10] <Clock> Marius, try out all of your email adresses on this site: https://minecraft.net/retrievename
#1253 [09:10] <Clock> the one with your minecraft username is the email address you need to login with
#1254 [09:10] <Marius> Ok
#1255 [09:11] <benji> just bought minecraft for 20 euros and I cannot download it due to launcher, unable to download , corrupt ! i have recently downloaded windows 10 please help
#1256 [09:12] <Clock> ??> benji dl/win/alternate
#1257 [09:12] <Absol> benji: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1258 [09:12] * itachips [itachips@notlogged] has joined #minecrafthelp
#1259 [09:12] <Marius> Thank you Clock. But I want to change my password. How do i do that?
#1260 [09:13] * itachips [itachips@notlogged] has quit. (Client Quit)
#1261 [09:13] <Clock> Marius, have you found the right email address?
#1262 [09:13] <Marius> Yes I have !
#1263 [09:14] <Clock> Marius, then use this site to change your password: https://minecraft.net/resetpassword
#1264 [09:14] * imMattUK [imMattUK@notlogged] has quit. (Ping timeout: 198 seconds)
#1265 [09:14] <Clock> Marius, actually you need to use this site: https://account.mojang.com/resetpassword/request
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#1268 [09:17] <Marius> Omg, Clock ! You are the best <3 I dont know how I can thank you enought <3
#1269 [09:17] <Marius> enough *
#1270 [09:17] <Clock> Marius, but hold it you cant still enter the game, can you?
#1271 [09:17] <Marius> Let me check
#1272 [09:18] <Marius> I can get into the launcher, but after i press "play" nothing happends
#1273 [09:19] <Clock> Marius, and the "play" button stays greyed out?
#1274 [09:20] <Marius> No, after i pressed it, the launcher gets away and nothing happends
#1275 [09:20] <LittleMusicGirl> Hi, my friend has played on the minecraft PC version before and now it has just stopped working. We've tried un-installing minecraft and java and nothing has worked. The launcher loads and after we click play the mojang logo appears in a window as normal but then it crashes. Can anyone help?
#1276 [09:20] * imMattUK [imMattUK@notlogged] has quit. (Read error: Connection reset by peer)
#1277 [09:20] <Clock> ??> Marius launcher/open
#1278 [09:20] <Absol> Marius: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1279 [09:20] * drLoop [drLoop@notlogged] has joined #minecrafthelp
#1280 [09:21] <drLoop> How do I join and invite players on PS3?
#1281 [09:21] <Clock> ??> Marius launcher/game-output
#1282 [09:21] <Absol> Marius: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1283 [09:21] <Absol> Marius: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1284 [09:22] <Clock> ??> LittleMusicGirl launcher/crash-log
#1285 [09:22] * imMattUK [imMattUK@notlogged] has joined #minecrafthelp
#1286 [09:22] <Absol> LittleMusicGirl: We need to see your crash log, which appears after a crash.
#1287 [09:22] <Absol> LittleMusicGirl: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1288 [09:22] <Marius> Okay, wait a second. Where do I find the Launcher Visibility ?
#1289 [09:22] <Marius> Nervermind
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#1291 [09:22] * Creeper_ [Creeper_@notlogged] has joined #minecrafthelp
#1292 [09:23] <Marius> http://paste.ubuntu.com/12071360/
#1293 [09:23] <LittleMusicGirl> okay im going to try and log in on my friends laptop to send it
#1294 [09:23] <PulseHD> When i try to log into my mojang or minecraft account it does not work even after changing my password as well with a new accout i attempted to make
#1295 [09:24] * Shadowfire [Shadowfire@notlogged] has joined #minecrafthelp
#1296 [09:24] <Creeper_> I go in my launcher and press play it says downloading and I wait for a while when it done it stays stuck there and won't load minecraft up. What should I do? =(
#1297 [09:25] <Marius> Creeper, does the Mojang thing come up?
#1298 [09:25] <Creeper_> No
#1299 [09:25] <PulseHD> When i try to log into my mojang or minecraft account it does not work even after changing my password as well with a new accout i attempted to make
#1300 [09:25] <Marius> I have the same problem.
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#1303 [09:26] <PulseHD> i mean i cant do anything if no accounts i make dont let me log on to them
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#1305 [09:26] <Creeper_> It just stays stuck there and Minecraft wont load up no matter how long I wait it used to work no it doesn't
#1306 [09:26] <Clock> ??> PulseHD login/throttle
#1307 [09:26] <Absol> PulseHD: Your login is being throttled, which will prevent you from logging in.
#1308 [09:27] <Absol> PulseHD: You will have to wait 3 hours without logging in for it to reset.
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#1310 [09:27] <Marius> Yeah, I know Creeper. I have been here a while, tried to delete stuff, but I guess they're gonna find a way to fix this :)
#1311 [09:27] <Tomcat9700> What does new Xbox 360 update I cannot load all of my worlds
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#1313 [09:28] <Marius> Clock ?
#1314 [09:28] <JessTheBookWorm> Hi, this is LittleMusicGirl's friend, this is what the window says when it crashes: [14:54:57] [Client thread/INFO]: Setting user: JessTheBookWorm [14:54:57] [Client thread/INFO]: (Session ID is token:d64a11fd3c844dc8ae2fce01adb348d6:10e915b1db0e47179a73eb2fd06bf2ae) [14:55:02] [Client thread/INFO]: LWJGL Version: 2.9.4 [14:55:04] [Client thread/INFO]: Reloading ResourceManager: Default [14:55:05] [Sound Libra
#1315 [09:28] <Clock> Marius, I'm at a loss here honestly, but maybe someone else knows the answer :(
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#1318 [09:29] <Clock> ??> JessTheBookWorm paste
#1319 [09:29] <Absol> JessTheBookWorm: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1320 [09:29] <Marius> Do you know any one who can fix this ? Thank you btw
#1321 [09:30] * drago [drago@notlogged] has joined #minecrafthelp
#1322 [09:30] <Clock> there are many other more experienced helpers in here you just have to wait
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#1324 [09:30] <Creeper_> Marius, any guess to what have might caused the problem?
#1325 [09:31] <JessTheBookWorm> http://paste.ubuntu.com/12071428/ (like this?)
#1326 [09:31] <Andrio> ??> Creeper_ launcher/log
#1327 [09:31] <Absol> Creeper_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1328 [09:31] <Absol> Creeper_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1329 [09:32] <JessTheBookWorm> thanks guys btw
#1330 [09:32] <Creeper_> http://paste.ubuntu.com/12068417/ launcher log
#1331 [09:32] <Clock> ??> JessTheBookWorm gpu/intel/ig4
#1332 [09:32] <Absol> JessTheBookWorm: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#1333 [09:32] <Absol> JessTheBookWorm: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1334 [09:32] <Andrio> hm
#1335 [09:32] <Andrio> JessTheBookWorm, do you have a program called Evolve installed?
#1336 [09:32] <Marius> Creeper_, I was playing MineCraft yesterday and I was going to see a football game. Then I left my room ( I had MineCraft closed) and then I was home and I did run MineCraft, it didn't work, so I have no ideas.
#1337 [09:33] <Clock> Creeper_, we do not support cracked clients
#1338 [09:33] <JessTheBookWorm> Okay thank you. Umm, sorry I'm not too sure, let me check.....
#1339 [09:34] <Marius> But I am gonna eat dinner, so I'll be back
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#1341 [09:34] <JessTheBookWorm> I don't have Evolve as far as i know
#1342 [09:35] <Creeper_> Why
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#1346 [09:37] <Andrio> Movie
#1347 [09:37] <Andrio> Piracy
#1348 [09:37] <Andrio> Is stealing
#1349 [09:38] <HEROBRINE> ok so I get on my launcher press play and it says downloading I wait but when it done it stays stuck there and and doesn't change no matter how long I wait. I could really use help :(
#1350 [09:40] <JessTheBookWorm> thanks for all your help, good to know my laptop really is as bad as i thought it was ;)
#1351 [09:40] * imMattUK [imMattUK@notlogged] has quit. (Read error: Connection reset by peer)
#1352 [09:41] <Clock> HEROBRINE, we do not support cracked clients
#1353 [09:41] <HEROBRINE> Gshhh I just need help
#1354 [09:41] * Lord_Ralex kicked HEROBRINE from #minecrafthelp (Reason: EROBRINE :That name is dumb, and buy the game if you want to play. Don't whine when your piracy screws your machine)
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#1357 [09:45] <eljose21> dasd
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#1363 [09:50] <josaaphat> gray mod is cool
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#1367 [09:54] <PoisonousSqUaSh> Hey can the Minecraft windows 10 edition connect with minecraft xbox one edition yet?
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#1369 [09:56] <josaaphat> i need help
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#1371 [09:57] <Marius> Im back
#1372 [09:57] * Matrixiumn [Matrixiumn@notlogged] has joined #minecrafthelp
#1373 [09:58] <PoisonousSqUaSh> Hey can the Minecraft windows 10 edition connect with minecraft xbox one edition yet?
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#1375 [09:59] * LittleMusicGirl [LittleMusicGirl@notlogged] has quit. (Ping timeout: 204 seconds)
#1376 [09:59] <Marius> Clock, do you know someone who can help me?
#1377 [10:00] * josaaphat [josaaphat@notlogged] has quit. (Ping timeout: 204 seconds)
#1378 [10:00] * imMattUK [imMattUK@notlogged] has joined #minecrafthelp
#1379 [10:01] <PoisonousSqUaSh> Hey can the Minecraft windows 10 edition connect with minecraft xbox one edition yet?
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#1388 [10:09] <PoisonousSqUaSh> Hey can the Minecraft windows 10 edition connect with minecraft xbox one edition yet?
#1389 [10:09] <Lord_Ralex> PoisonousSqUaSh, no
#1390 [10:10] * rngusdk [rngusdk@notlogged] has joined #minecrafthelp
#1391 [10:10] <PoisonousSqUaSh> when will they be able to?
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#1397 [10:13] <MrRinoHD> I need Help!
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#1400 [10:13] <MrRinoHD> I NEED HELP
#1401 [10:13] <Anne2cute> I can't play minecraft after installing windows 10
#1402 [10:13] <Anne2cute> no driver to update
#1403 [10:14] <Anne2cute> need help
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#1409 [10:16] <MrRinoHD> i dont can login in my account say Error! Unknown e-mail address or password. and i change my pass 5 times and i dont can login I need Help!
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#1420 [10:21] <CubeTheThird> PoisonousSqUaSh, the Windows 10 edition is based on the same codebase as the Pocket Edition. If ever it becomes able to play with console editions, it likely won't be for a while
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#1423 [10:22] <CubeTheThird> Anne2cute, do you have a dxdiag report?
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#1432 [10:32] <stalingrad22> Hi. I need help with the USEFUL VILLAGERS mod for v. 1.8 Forge. It does not appear in my mods list. I have done a clean MC install and clean Forge install and have removed all other mods and resourcepacks
#1433 [10:32] * pasii889 [pasii889@notlogged] has joined #minecrafthelp
#1434 [10:32] <pasii889> out off memory
#1435 [10:33] <pasii889> minecraft crash
#1436 [10:33] <CubeTheThird> ??> stalingrad22 mods
#1437 [10:33] <Absol> stalingrad22: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1438 [10:33] <Absol> stalingrad22: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1439 [10:33] <CubeTheThird> pasii889, are you using mods or resource packs?
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#1442 [10:35] <Shirokame> hello
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#1444 [10:35] <CubeTheThird> hello Shirokame
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#1446 [10:35] <Shirokame> i recently tried connecting to realms and minecraft prompted me to update my launcher
#1447 [10:36] <Shirokame> but i didnt know how, so i simply downloaded it once more off the site
#1448 [10:36] <Shirokame> now i can't log in
#1449 [10:36] <CubeTheThird> Shirokame, are you using the default game launcher?
#1450 [10:36] <Shirokame> and i'm not sure what to do
#1451 [10:36] <Shirokame> i'm not sure?
#1452 [10:36] <CubeTheThird> Shirokame, did you get it off minecraft.net/download?
#1453 [10:36] <Shirokame> yes, I did
#1454 [10:37] <CubeTheThird> Shirokame, just close and re-open the launcher then
#1455 [10:37] <Shirokame> i have, multiple times...
#1456 [10:37] <CubeTheThird> Shirokame, are you using mods?
#1457 [10:37] <Shirokame> i've been doing all sorts of things for about a week now
#1458 [10:37] * stalingrad22 [stalingrad22@notlogged] has quit. (Ping timeout: 204 seconds)
#1459 [10:37] <Shirokame> no. Its a totally clean, vanilla version of minecraft
#1460 [10:38] <CubeTheThird> Shirokame, ok let's try getting a log
#1461 [10:38] <CubeTheThird> ??> Shirokame launcher/open
#1462 [10:38] <Absol> Shirokame: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1463 [10:38] <Shirokame> the problem is, i cant even click edit profile
#1464 [10:38] <Shirokame> i have to log in just to see those options
#1465 [10:39] <Shirokame> and it says it can't connect to the mojang servers
#1466 [10:39] <CubeTheThird> ohhh
#1467 [10:39] <CubeTheThird> Shirokame, what anti-virus and firewall software do you have?
#1468 [10:39] <Shirokame> umm... i believe i use Avast
#1469 [10:39] <CubeTheThird> Shirokame, avast free?
#1470 [10:39] <Shirokame> i've already cleared minecraft through the firewall
#1471 [10:39] <Shirokame> yes, avast free
#1472 [10:40] <CubeTheThird> Shirokame, I'm gonna recommend you run a malware scan
#1473 [10:40] <Shirokame> my brothers play on the same network and have no troubles
#1474 [10:40] <CubeTheThird> ??> Shirokame av/adwcleaner
#1475 [10:40] <Absol> Shirokame: ADWCleaner is an utility to clean a PC which is infested with malware.
#1476 [10:40] <Absol> Shirokame: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1477 [10:41] <Shirokame> ok..?
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#1487 [10:46] <DrKappa> I cannot log into my minecraft account, I reset my password three times. Nothing is working.
#1488 [10:46] <CubeTheThird> DrKappa, what happens when you try logging in?
#1489 [10:46] <DrKappa> It says unknown password or username
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#1492 [10:47] <CubeTheThird> ??> DrKappa login/throttle
#1493 [10:47] <DrKappa> It is a mojang account, the newer one.
#1494 [10:47] <Absol> DrKappa: Your login is being throttled, which will prevent you from logging in.
#1495 [10:47] <Absol> DrKappa: You will have to wait 3 hours without logging in for it to reset.
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#1497 [10:48] <gamemevrouw12> i i can't open minecraft
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#1502 [10:52] <Xelom> hello
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#1508 [10:55] <chimpanzee435> Can anyone help me?
#1509 [10:55] <GreyVulpine> With?
#1510 [10:57] <chimpanzee435> i can't seem to login to my minecraft account
#1511 [10:58] <GreyVulpine> And what happens when you try?
#1512 [10:58] * gamemevrouw12 [gamemevrouw12@notlogged] has joined #minecrafthelp
#1513 [10:58] <gamemevrouw12> http://paste.ubuntu.com/12071982/
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#1516 [10:59] <gamemevrouw12> http://paste.ubuntu.com/12071982/
#1517 [10:59] <gamemevrouw12> hellp
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#1519 [11:00] <gamemevrouw12> http://paste.ubuntu.com/12071982/
#1520 [11:00] <Shirokame> ok... so i finished with the download and the scan, cleared the files that showed up and restarted my computer
#1521 [11:00] <Shirokame> i'm going to try a secondary scan with my regular avast, just to make sure everything is clear
#1522 [11:01] <gamemevrouw12> do you need restart you're computer?
#1523 [11:01] <gamemevrouw12> ooh oke nice
#1524 [11:01] <gamemevrouw12> can i go now on minecraft? or i need to wait?
#1525 [11:01] <gamemevrouw12> (i ' m dutch, so i can ' t very good English
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#1527 [11:02] <Shirokame> ah.. i'm not sure?? I'm not currently involved with your issue ^//^¿ your english isn't too bad though
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#1530 [11:03] <gamemevrouw12> whats wrong than?
#1531 [11:03] <gamemevrouw12> http://paste.ubuntu.com/12071982/
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#1533 [11:03] <nickey701> When I try to log into minecraft it says invalid credentials, I have had this minecraft account since 2011.
#1534 [11:03] <gamemevrouw12> http://paste.ubuntu.com/12071982/
#1535 [11:03] <gamemevrouw12> this is the link
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#1538 [11:04] <gamemevrouw12> ooh and thank you , i'm not good to speak Englishh..
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#1541 [11:04] <Xelom> Hello
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#1543 [11:04] <Xelom> ryan reynolds
#1544 [11:05] <gamemevrouw12> i can't open my minecraft..
#1545 [11:05] <Xelom> Why so?
#1546 [11:05] <gamemevrouw12> why i got this , i never have this :(
#1547 [11:05] <Xelom> So
#1548 [11:05] <Xelom> whoops
#1549 [11:05] <Xelom> Why can't you open it
#1550 [11:06] <gamemevrouw12> i open minecraft
#1551 [11:06] <gamemevrouw12> en then i go to 'play' you know?
#1552 [11:06] <Xelom> yes
#1553 [11:06] <gamemevrouw12> and when i do this , it comes 'MOJANG' (my English is not good, sorry)
#1554 [11:06] * Sacoto [Sacoto@notlogged] has joined #minecrafthelp
#1555 [11:06] <nickey701> When I try to log into minecraft it says invalid credentials, my account username is nickey701. I got the account in 2011.
#1556 [11:07] <gamemevrouw12> and then it says
#1557 [11:07] <gamemevrouw12> ehm
#1558 [11:07] <Shirokame> oh!
#1559 [11:07] <Shirokame> the MOJANG is the loading screen
#1560 [11:07] <gamemevrouw12> what?
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#1562 [11:07] <Xelom> yeah
#1563 [11:07] <gamemevrouw12> yes i know
#1564 [11:07] <Shirokame> just wait a little while when that pops up
#1565 [11:07] <gamemevrouw12> iknow!
#1566 [11:07] <gamemevrouw12> but when i wait
#1567 [11:08] <Shirokame> and it should then go to the normal thing
#1568 [11:08] <gamemevrouw12> i know
#1569 [11:08] <Shirokame> sometimes mine does that for a really long time
#1570 [11:08] <gamemevrouw12> but thats not
#1571 [11:08] <Xelom> gamemevrouw12, try this
#1572 [11:08] <Shirokame> and it's because it does the whole (not responding) thing
#1573 [11:08] <Shirokame> and then works
#1574 [11:08] <Xelom> Are you on windows 10?
#1575 [11:08] <gamemevrouw12> when i wait
#1576 [11:08] <gamemevrouw12> yes
#1577 [11:08] <gamemevrouw12> but it says
#1578 [11:08] <nickey701> When I try to log into minecraft it says invalid credentials, my account username is nickey701. I got the account in 2011.
#1579 [11:09] <gamemevrouw12> ohoh, it looks like the game is crashed
#1580 [11:09] <Xelom> Press the windows icon on your keyboard and type in %appdata%
#1581 [11:09] * nickey701 [nickey701@notlogged] has quit. (Quit: Web client closed)
#1582 [11:09] <Xelom> gamemevrouw12, have you done that?
#1583 [11:09] <gamemevrouw12> wait
#1584 [11:10] <gamemevrouw12> yes
#1585 [11:10] <gamemevrouw12> and then?
#1586 [11:10] <Shirokame> thank you everyone for your help :3 good luck!
#1587 [11:10] <Xelom> Ok, no go into the folder that says .minecraft
#1588 [11:10] * Shirokame [Shirokame@notlogged] has quit. (Quit: Web client closed)
#1589 [11:10] <Xelom> now*
#1590 [11:10] <gamemevrouw12> yes
#1591 [11:10] <Xelom> And delete everything there BUT the saves
#1592 [11:10] <Xelom> Ok
#1593 [11:10] <Xelom> Got that?
#1594 [11:11] <gamemevrouw12> huh
#1595 [11:11] <gamemevrouw12> what
#1596 [11:11] <gamemevrouw12> did i need delete everything?
#1597 [11:11] * Katenka_Kat [Katenka_Kat@notlogged] has joined #minecrafthelp
#1598 [11:11] <Xelom> you needed to delete everything EXCEPT the saves folder
#1599 [11:11] <Xelom> did you do that,
#1600 [11:11] <Katenka_Kat> java.lang.nullpointerexception group help me!
#1601 [11:11] <Xelom> ?*
#1602 [11:12] <gamemevrouw12> wait
#1603 [11:12] <Clock> Katenka_Kat, what antivirus do you have?
#1604 [11:12] <Xelom> wait what
#1605 [11:12] <Katenka_Kat> yes
#1606 [11:12] * emo7 [emo7@notlogged] has joined #minecrafthelp
#1607 [11:12] <gamemevrouw12> what are the save folders?
#1608 [11:12] <gamemevrouw12> i see only saves
#1609 [11:13] <Xelom> Clock, do you know the command if you don't have enough allocated memory to trigger one of the bots
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#1611 [11:13] <Clock> no
#1612 [11:13] <Xelom> damn
#1613 [11:14] <gamemevrouw12> i have
#1614 [11:14] * Katenka_Kat [Katenka_Kat@notlogged] has quit. (Client Quit)
#1615 [11:14] <Xelom> Have you done what I said?
#1616 [11:14] * Kitty_ [Kitty_@notlogged] has joined #minecrafthelp
#1617 [11:14] <gamemevrouw12> i have only
#1618 [11:14] <gamemevrouw12> assets
#1619 [11:14] <gamemevrouw12> logs
#1620 [11:14] <Kitty_> java.lang.nullpointerexception group help
#1621 [11:14] <gamemevrouw12> resourcepacks
#1622 [11:14] <gamemevrouw12> saves
#1623 [11:14] <Xelom> what else?
#1624 [11:14] <gamemevrouw12> versions
#1625 [11:14] <gamemevrouw12> not deleted
#1626 [11:14] <Clock> Kitty_, what antivirus software do you have?
#1627 [11:14] * Kitty_ [Kitty_@notlogged] has quit. (Client Quit)
#1628 [11:15] <Xelom> Well then delete EVERYTHING EXCEPT saves, ok? Got that?
#1629 [11:15] * sacule [sacule@notlogged] has joined #minecrafthelp
#1630 [11:15] <gamemevrouw12> yes
#1631 [11:15] <gamemevrouw12> i got only the saves
#1632 [11:15] <Xelom> ok, now run minecraft.
#1633 [11:15] <gamemevrouw12> and know?
#1634 [11:15] <sacule> Hey , mon minecraft ne veux plus se lancer sous windows 10 , pourtant j'ais mis mes pilotes à jours , voici le liens de mon DwDiag : http://paste.ubuntu.com/12072092/
#1635 [11:16] <gamemevrouw12> yes
#1636 [11:16] <gamemevrouw12> did i need to press play?
#1637 [11:16] <Xelom> are you in minecraft?
#1638 [11:16] <gamemevrouw12> yes
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#1640 [11:16] <Xelom> ok
#1641 [11:16] <gamemevrouw12> but i didn't press to play
#1642 [11:16] <Xelom> Check if it works
#1643 [11:16] <gamemevrouw12> oke
#1644 [11:17] <Xelom> Press play
#1645 [11:17] <Clock> sacule, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#1646 [11:17] <gamemevrouw12> its downloading
#1647 [11:17] <Xelom> ok, give it around 5-10 minutes to do that.
#1648 [11:18] <gamemevrouw12> yes
#1649 [11:18] <sacule> comment revenir sur windows 7 ?
#1650 [11:18] <sacule> Comment revenir à Windows 7 ?
#1651 [11:18] <Clock> sacule, http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#1652 [11:18] <Xelom> are you in the launcher menu, gamemevrouw12? Or are you in minecraft
#1653 [11:19] <sacule> Ok , merci
#1654 [11:19] <gamemevrouw12> no its downloading
#1655 [11:19] <Xelom> Thats not what I mean ._.
#1656 [11:20] <gamemevrouw12> oh i'm sorry
#1657 [11:20] <gamemevrouw12> what do you mean
#1658 [11:20] <Xelom> Are you in the screen where it shows all the updates?
#1659 [11:20] <gamemevrouw12> yes
#1660 [11:20] <Xelom> ok
#1661 [11:20] <gamemevrouw12> 1.8.8 and that ?
#1662 [11:20] <Xelom> How far is the bar gone
#1663 [11:20] <gamemevrouw12> do you mean that?
#1664 [11:20] <Xelom> yeah
#1665 [11:20] <gamemevrouw12> i see mojang
#1666 [11:21] <gamemevrouw12> OMG
#1667 [11:21] <gamemevrouw12> its works!!!
#1668 [11:21] <Xelom> Did it work
#1669 [11:21] <Xelom> oh good
#1670 [11:21] <gamemevrouw12> YES
#1671 [11:21] <gamemevrouw12> THANK U SO MUCHH!
#1672 [11:21] <gamemevrouw12> :)
#1673 [11:21] <Xelom> you're welcome
#1674 [11:21] <gamemevrouw12> :)
#1675 [11:21] <Xelom> I'm glad to help
#1676 [11:21] <gamemevrouw12> when my minecraft doesn't work anymore i com to this site, very nice!
#1677 [11:21] <gamemevrouw12> thank you! :)
#1678 [11:21] <Xelom> I just came on here
#1679 [11:22] <Xelom> For a few minutes
#1680 [11:22] <Xelom> I'm actually not that smart ;-;
#1681 [11:22] <gamemevrouw12> og
#1682 [11:22] <gamemevrouw12> og
#1683 [11:22] <gamemevrouw12> oh
#1684 [11:22] <gamemevrouw12> haha
#1685 [11:22] <Xelom> Your problem is the only problem i know how to fix
#1686 [11:22] <gamemevrouw12> you are smart, thank you !
#1687 [11:22] <Xelom> And it happens quite often that problem
#1688 [11:22] <gamemevrouw12> ooh
#1689 [11:22] * minecraftdad [minecraftdad@notlogged] has joined #minecrafthelp
#1690 [11:22] <gamemevrouw12> no i was in "shock" haha
#1691 [11:23] <gamemevrouw12> Xelom , you got Minecraft two ? rite?
#1692 [11:23] <Xelom> How long was Minecraft not working for you?
#1693 [11:23] * minecraftdad [minecraftdad@notlogged] has quit. (Client Quit)
#1694 [11:23] <gamemevrouw12> ooh not so long, eehm 10 minutes?
#1695 [11:23] <Xelom> Yeah, I do.
#1696 [11:23] <Xelom> oh ok
#1697 [11:23] <Xelom> I only play on one server.
#1698 [11:23] <gamemevrouw12> witch?
#1699 [11:23] <Xelom> I can't say
#1700 [11:24] <gamemevrouw12> ooh oke
#1701 [11:24] <Xelom> Its against the rules.
#1702 [11:24] <gamemevrouw12> ooh oke
#1703 [11:24] <gamemevrouw12> hahah
#1704 [11:24] <gamemevrouw12> hmm
#1705 [11:24] <gamemevrouw12> i m going to play mc
#1706 [11:24] <Xelom> So everything is working now?
#1707 [11:24] <gamemevrouw12> yes !
#1708 [11:24] <Xelom> ok, good
#1709 [11:24] <gamemevrouw12> thank you so much ! Goodbye! :)
#1710 [11:24] <Xelom> Bye
#1711 [11:25] <gamemevrouw12> i hope that my English not was very bad
#1712 [11:25] <gamemevrouw12> hhahaha
#1713 [11:25] <gamemevrouw12> just 1 thing
#1714 [11:25] <Xelom> yes?
#1715 [11:25] <gamemevrouw12> whats you're mc name? maybe i see you ,
#1716 [11:25] <Xelom> Your english is fine
#1717 [11:25] <gamemevrouw12> thank u :)
#1718 [11:25] <Xelom> I only play on 1 server so you won't probably see me
#1719 [11:25] <Xelom> But my name is
#1720 [11:25] <Xelom> Xelom
#1721 [11:25] <gamemevrouw12> oke!
#1722 [11:26] <gamemevrouw12> do you play sometimes sky
#1723 [11:26] <gamemevrouw12> wars
#1724 [11:26] <Xelom> I used to, I only play on a server where you build
#1725 [11:26] <gamemevrouw12> ooh
#1726 [11:26] <gamemevrouw12> oke
#1727 [11:26] <gamemevrouw12> but i 'm going now
#1728 [11:26] <Xelom> You wanna know the server
#1729 [11:26] <gamemevrouw12> yes
#1730 [11:26] <Xelom> I could msg you it
#1731 [11:27] <gamemevrouw12> where?
#1732 [11:27] <Xelom> As long as you don't break the rules on it
#1733 [11:27] <gamemevrouw12> why you couldn't tell it here?
#1734 [11:27] <Xelom> Promise?
#1735 [11:27] <gamemevrouw12> i promise
#1736 [11:27] * sulauto [sulauto@notlogged] has joined #minecrafthelp
#1737 [11:27] <gamemevrouw12> i never break the rules
#1738 [11:27] <gamemevrouw12> :)
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#1741 [11:28] <sulauto> 1.8.8
#1742 [11:28] <Xelom> Did you get my msg
#1743 [11:28] <gamemevrouw12> hmm , no?
#1744 [11:28] <gamemevrouw12> hmm , no?
#1745 [11:28] * sulauto [sulauto@notlogged] has left #minecrafthelp
#1746 [11:28] <Xelom> oh strange
#1747 [11:29] <Xelom> I'll tell you here then
#1748 [11:29] <gamemevrouw12> hmm
#1749 [11:29] <gamemevrouw12> okee
#1750 [11:29] <Xelom> are you sure you didn't get it
#1751 [11:29] <gamemevrouw12> yes
#1752 [11:29] <Xelom> s.flaremc.me
#1753 [11:29] <Xelom> Is the IP
#1754 [11:29] <gamemevrouw12> oke
#1755 [11:29] <gamemevrouw12> my name is gamemevrouw12
#1756 [11:29] <gamemevrouw12> so maybe i see you
#1757 [11:29] <Xelom> Go on it now
#1758 [11:30] <Xelom> I'm on it right now
#1759 [11:30] <gamemevrouw12> oke
#1760 [11:30] <gamemevrouw12> now i come
#1761 [11:30] <gamemevrouw12> byee!
#1762 [11:30] <gamemevrouw12> byee!
#1763 [11:30] * Xelom [Xelom@notlogged] has left #minecrafthelp
#1764 [11:30] <gamemevrouw12> thank you for helping me! :)
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#1767 [11:37] <ShadowLegionary> hey can some help me with my minecraft crashing problem? Heres my info http://paste.ubuntu.com/12072285/
#1768 [11:38] <ShadowLegionary> Whenever i startup minecraft it keeps crashing
#1769 [11:38] <ShadowLegionary> its probaly one of my drivers but i dont know how to figure it out
#1770 [11:39] <ShadowLegionary> Ive tried the auto updater for my drivers aswell and it says it can find one for my os
#1771 [11:43] <ShadowLegionary> hello?
#1772 [11:47] * szekspir030 [szekspir030@notlogged] has joined #minecrafthelp
#1773 [11:48] <szekspir030> Hi, I have one question, my account was stolen without confimation of email, yesterday I have get two messages on my email in almost same time
#1774 [11:49] <szekspir030> first about changing my email and second about confirming it, but i don't open any of them
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#1780 [11:53] <Clock> ??> szekspir030 account/hacked
#1781 [11:53] <Absol> szekspir030: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1782 [11:53] <Absol> szekspir030: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#1788 [12:01] <szekspir030> I don't have transaction ID now because i bought minecraft 3 years ago or later, my previous email was pawelk,.90@o2.pl, it was chnaged without my permission, now I can't log in older version minecraft.net
#1789 [12:01] * mody [mody@notlogged] has joined #minecrafthelp
#1790 [12:01] <mody> jmghj
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#1797 [12:08] <Clock> ??> szekspir030 account/trans-id
#1798 [12:08] <Absol> szekspir030: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1799 [12:08] <Absol> szekspir030: If you used PaySafeCard, your transaction ID is the card number.
#1800 [12:08] <Absol> szekspir030: If you used PaySafeCard, your transaction ID is the card number.
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#1809 [12:19] <Coco> im trying to play my minecraft game, but it says error
#1810 [12:19] <Coco> and i cant play
#1811 [12:19] <Coco> i just bought it
#1812 [12:19] <Coco> ._.
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#1816 [12:22] <OLLEELLO> Hi. I have had problems starting up the game after the computer was on a service. please check. I live in Sweden so if you can write the answers in Swedish, I would be extremely grateful. mother Annika
#1817 [12:22] <OLLEELLO> http://paste.ubuntu.com/12072385/
#1818 [12:23] <mattym> OLLEELLO, One moment
#1819 [12:23] <OLLEELLO> Thanks!!
#1820 [12:23] * Truency|AFK is now known as Truency
#1821 [12:24] * Moha123 [Moha123@notlogged] has joined #minecrafthelp
#1822 [12:24] <Moha123> hey
#1823 [12:24] <Moha123> i have a problem
#1824 [12:24] <Moha123> so biiig
#1825 [12:25] <Moha123> when i download minecraft it download completely
#1826 [12:25] <mattym> Moha123, What does it say when you try?
#1827 [12:25] <Moha123> but when it is launching the game it gives me error called couldnt unpack natives
#1828 [12:25] <Moha123> here is the log
#1829 [12:26] <mattym> ??> Moha123 paste
#1830 [12:26] <Absol> Moha123: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1831 [12:26] <mattym> Moha123, Please use the site Absol linked you to provide the log
#1832 [12:26] * Gmoney [Gmoney@notlogged] has joined #minecrafthelp
#1833 [12:26] <mattym> OLLEELLO, Download and Install the file on this page https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
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#1841 [12:34] <Moha123> hello
#1842 [12:34] <Moha123> i am here again
#1843 [12:34] <Moha123> so, where is yhe link?
#1844 [12:34] <mattym> Moha123, The link/url of the page after you hit the Paste! button
#1845 [12:34] <Moha123> yes
#1846 [12:35] <mattym> ??> Moha123 paste
#1847 [12:35] <Absol> Moha123: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1848 [12:35] <mattym> Moha123, Follow the insrtucions from Absol
#1849 [12:37] * chimpanzee435 [chimpanzee435@notlogged] has quit. (Quit: Web client closed)
#1850 [12:37] <Moha123> http://paste.ubuntu.com/12072843/
#1851 [12:37] <Moha123> here is the link
#1852 [12:37] <Moha123> so seeeee
#1853 [12:37] * Gmoney [Gmoney@notlogged] has quit. (Quit: Web client closed)
#1854 [12:37] <mattym> Moha123, What antivirus software do you use?
#1855 [12:38] <Moha123> Norton 360
#1856 [12:38] <mattym> ??> Moha123 av/norton
#1857 [12:38] <Absol> Moha123: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1858 [12:38] * Gmoney [Gmoney@notlogged] has joined #minecrafthelp
#1859 [12:38] <Moha123> So, i cant disactivate firewall of norton to fix it?
#1860 [12:39] <Moha123> and antivirus
#1861 [12:39] <mattym> Moha123, No, deactivating it does nothing to stop it
#1862 [12:39] <Moha123> So, i have to unistall it
#1863 [12:39] <mattym> Moha123, Yes
#1864 [12:39] <Moha123> and i cant reinstall it
#1865 [12:39] <Gmoney> wtf is going on????? I cant get minecraft to join a multiplayer server... what do i do to help the issue?
#1866 [12:39] <mattym> Moha123, No, it will mess with the game
#1867 [12:40] <mattym> Gmoney, What does it say when you try
#1868 [12:40] * mamerl [mamerl@notlogged] has joined #minecrafthelp
#1869 [12:40] <Moha123> Oh, Ok
#1870 [12:40] <Moha123> But, another question
#1871 [12:41] <Gmoney> Sorry, cant connect to the server at the time, and it says that when I try to play a regular game
#1872 [12:41] <Moha123> before this, minecraft was working and norton was with me
#1873 [12:41] <mattym> Gmoney, Is this happening on multiplayer or single player?
#1874 [12:41] <Moha123> can you explain that?
#1875 [12:41] <mattym> Moha123, Updates to both programs cause new incompatabilities
#1876 [12:42] <Moha123> wait, so if i downgrade it i will have minecraft working
#1877 [12:42] * xpatoPvP_FTP [xpatoPvP_FTP@notlogged] has joined #minecrafthelp
#1878 [12:42] <Moha123> right?
#1879 [12:42] <mattym> Moha123, Probably not.
#1880 [12:42] <Moha123> Ok
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#1883 [12:43] <Gmoney> both actually, it is really weird, everywhere I go the forums say that the actions explained are available
#1884 [12:43] <mattym> Gmoney, What exactly does it say?
#1885 [12:43] <Gmoney> oops unavailable
#1886 [12:44] <mattym> Gmoney, Are you using the official launcher for Minecraft?
#1887 [12:44] <Gmoney> minecraft.exe or minecraft.msi?
#1888 [12:44] <mattym> Gmoney, Either one of those is fine.
#1889 [12:45] * Eierkopf_09 [Eierkopf_09@notlogged] has joined #minecrafthelp
#1890 [12:45] <mattym> Gmoney, You initially said it cant join a multiplayer server, then something else
#1891 [12:45] <mattym> Gmoney, Can you please explain exactly what is happening and when
#1892 [12:46] * Eierkopf_09 [Eierkopf_09@notlogged] has quit. (Client Quit)
#1893 [12:46] <Gmoney> here I will paste the page to u in a minute or two
#1894 [12:46] <Gmoney> hold on this might take a couple of minutes
#1895 [12:48] <Gmoney> i am trying to join badlion network and it says this as a crash report
#1896 [12:48] <Gmoney> ---- Minecraft Crash Report ---- // Don't be sad, have a hug! <3 Time: 8/13/15 10:47 AM Description: Ticking screen java.lang.IndexOutOfBoundsException: 18496 at java.nio.DirectIntBufferU.get(Unknown Source) at bom.a(SourceFile:271) at bom.a(SourceFile:220) at ban.a(SourceFile:1694) at ban.a(SourceFile:1652) at bln.a(SourceFile:123) at hd.a(SourceFile:70) at hd.a(SourceFile:13) at ej.a(SourceFile:174) at bct.c(SourceFil
#1897 [12:49] <mattym> ??> Gmoney paste
#1898 [12:49] <Absol> Gmoney: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1899 [12:49] <mattym> Gmoney, Can you copy the whole log to the site Absol posted
#1900 [12:49] <Gmoney> sure why not
#1901 [12:50] <Gmoney> i just did
#1902 [12:51] <mattym> Gmoney, I need the link/url of the paste
#1903 [12:51] * Radster859 [Radster859@notlogged] has joined #minecrafthelp
#1904 [12:51] <Gmoney> o ya : http://paste.ubuntu.com/12072951/
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#1906 [12:52] <mattym> Gmoney, Can you start the game on 1.8.8 and see if it crashes
#1907 [12:53] <Gmoney> ok
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#1912 [12:54] <Traxxas222> hello?
#1913 [12:54] <mattym> Hello Traxxas222
#1914 [12:54] <Radster859> Hello! I have been having a problem with connecting to ANY local server (LAN, my own server) and my friends cant connect either. The problem started when I ran a .bat file to run my server with this text:
#1915 [12:54] <Traxxas222> Ok, so i have a mc problem:
#1916 [12:54] <Radster859> one sec
#1917 [12:55] <mattym> Radster859, Dont worry
#1918 [12:55] <Radster859> java -Xmx6144M -Xms6144M -jar Minecraft_server.1.8.8.jar nogui
#1919 [12:55] <mattym> Radster859, Are you playing on the same computer you are running the server on?
#1920 [12:55] <Radster859> yes
#1921 [12:55] <Radster859> i switched computers it worked fine
#1922 [12:55] <mattym> Radster859, How much total RAM does your ocmputer have?
#1923 [12:55] <mattym> computer*
#1924 [12:55] <Gmoney> does it have an effect wen u have it set on an outdated client?
#1925 [12:56] <Radster859> 8 gb
#1926 [12:56] <Radster859> 1.8
#1927 [12:56] <mattym> Gmoney, Sometimes, did the 1.8.8. work?
#1928 [12:56] <Gmoney> checking
#1929 [12:56] <mattym> Radster859, Ok, if you try to connect on the same machine you are playing on, try this as the IP: localhost
#1930 [12:56] <mattym> Radster859, Let me know if that works
#1931 [12:56] <Radster859> ok
#1932 [12:56] <Radster859> one min
#1933 [12:57] <minecrafthelp063> Hej. vad betyder detta?? Game ended with bade state exit code 1
#1934 [12:57] * hoCHi06 [hoCHi06@notlogged] has quit. (Quit: Web client closed)
#1935 [12:57] <Gmoney> yep it does work
#1936 [12:57] * Butter9807 [Butter9807@notlogged] has joined #minecrafthelp
#1937 [12:58] <Gmoney> my compliments to the guide, thank u mattym
#1938 [12:58] <Traxxas222> I recently got a HP win 8 laptop and tried to install minecraft. It downloaded fine, but when i pressed the install button, it thought for a while then gave me a message saying it couldnt install minecraft. any help here?
#1939 [12:58] <mattym> Gmoney, Ok i think i know what the issues is then
#1940 [12:58] <Gmoney> good bye
#1941 [12:58] <Radster859> it connects
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#1943 [12:58] * SPIDY_SK [SPIDY_SK@notlogged] has joined #minecrafthelp
#1944 [12:58] <Radster859> but using the ip mask or ip doesnt work
#1945 [12:58] <mattym> Traxxas222, What antivirus software do you use?
#1946 [12:59] <Traxxas222> hmm let me check mattyn
#1947 [12:59] <SPIDY_SK> I have erratic mouse movement... my camera is just spinning around the screen. Minecraft is unplayable PLS HELP!
#1948 [12:59] <mattym> Radster859, If you are playing on the same computer you host the server on. use localhost. Are you still having problems with other people being able to connect?
#1949 [12:59] <Radster859> yes
#1950 [12:59] <mattym> SPIDY_SK, Have you made any mouse setting changes in the game or, on your computer itself
#1951 [12:59] <Radster859> it gives them a timed out java exception
#1952 [12:59] <Radster859> no error text
#1953 [12:59] <Butter9807> Hi,i just changed my mojang account password around 15 times because i forgot my password,and when i change it just Error! Unknown e-mail address or password.
#1954 [13:00] <SPIDY_SK> no i havent.... till yester it was working fine
#1955 [13:00] <mattym> ??> Butter9807 login/throttle
#1956 [13:00] <Absol> Butter9807: Your login is being throttled, which will prevent you from logging in.
#1957 [13:00] <Absol> Butter9807: You will have to wait 3 hours without logging in for it to reset.
#1958 [13:00] <Traxxas222> try using your em,ial adress and your username
#1959 [13:00] <mattym> SPIDY_SK, Is the mouse itself messed up
#1960 [13:00] <Traxxas222> email OR username sry
#1961 [13:00] * Moha123 [Moha123@notlogged] has joined #minecrafthelp
#1962 [13:00] <Butter9807> mattym what?
#1963 [13:00] <mattym> Radster859, Did you properly port forward?
#1964 [13:00] <SPIDY_SK> No i tried lot of mouses i bought the new one and its same
#1965 [13:00] <Radster859> yes
#1966 [13:00] <mattym> Butter9807, Read what Absol said
#1967 [13:01] <Moha123> hhhheyyy
#1968 [13:01] <Moha123> mattym
#1969 [13:01] <mattym> ??> SPIDY_SK win/dxdiag
#1970 [13:01] <Absol> SPIDY_SK: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1971 [13:01] <mattym> SPIDY_SK, Follow the instructions in the link from Absol
#1972 [13:01] <Radster859> i know because the server worked fine until i ran the batch text
#1973 [13:01] <Butter9807> mattym but first time i change it ,it's still dosen't work
#1974 [13:01] <Moha123> disinstalled the antivirus and rebooted the system and reopend minecraft
#1975 [13:01] <mattym> Butter9807, Read what Absol said
#1976 [13:01] <Moha123> no working
#1977 [13:01] <Moha123> now?
#1978 [13:01] <Radster859> now i cant connect to LAN worlds and others cant connect to the server
#1979 [13:01] * Butter9807 [Butter9807@notlogged] has quit. (Client Quit)
#1980 [13:01] <mattym> Moha123, What does it say now
#1981 [13:02] <Moha123> same problem
#1982 [13:02] <Moha123> couldnt unpack natives
#1983 [13:02] <Radster859> the error is: java.net.ConnectException: Connection timed out: no further information:
#1984 [13:02] <mattym> Moha123, Do you have an up to date Java install?
#1985 [13:02] <SPIDY_SK> http://paste.ubuntu.com/12073023/
#1986 [13:02] <Moha123> yes, i have the last java update
#1987 [13:02] <mattym> Radster859, Did you change your antivirus program recently, what one do you use??
#1988 [13:03] <Radster859> Norton 360
#1989 [13:03] <Radster859> ive had it for a while
#1990 [13:03] <Traxxas222> ive heard that McAfee and Avast block MC
#1991 [13:03] <mattym> Moha123, Go to minecraft.net/download and hit the Show All Platforms, then get the Windows Alternative and use that one to launch
#1992 [13:03] <mattym> Traxxas222, Avast is ok if its installed properly
#1993 [13:03] <SPIDY_SK> mattym, http://paste.ubuntu.com/12073023/
#1994 [13:03] <mattym> ??> Radster859 av/avast
#1995 [13:03] <Absol> Radster859: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1996 [13:03] <mattym> SPIDY_SK, Patience please
#1997 [13:03] <SPIDY_SK> mattym, ok ty
#1998 [13:03] <mattym> ??> Radster859 av/norton
#1999 [13:03] <Absol> Radster859: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#2000 [13:04] <Traxxas222> yea, a broken version of avast is a problem tho
#2001 [13:04] <mattym> Radster859, Read what Absol said about noton
#2002 [13:04] <Radster859> ok
#2003 [13:04] <mattym> SPIDY_SK, Can you go into Windows Update, have it search for updates, and install anything it finds.
#2004 [13:04] <Traxxas222> ok, so for my pc, i have the windows defender and windows firewall
#2005 [13:05] <Radster859> ill uninstall and try to connect to my bros lan world
#2006 [13:05] <Traxxas222> neither of those should block my pc
#2007 [13:05] <SPIDY_SK> mattym, this morning i installed all updated
#2008 [13:05] <mattym> SPIDY_SK, Can you check once more
#2009 [13:05] <mattym> SPIDY_SK, Make sure to have it search for updates
#2010 [13:06] <mattym> Traxxas222, First go to the Windows Firewall, dissable it, then see if the game will install, let me know if that changes anything
#2011 [13:06] <Radster859> mattym, still doesnt work
#2012 [13:06] <mattym> Radster859, You need to restart after a Norton uninstall
#2013 [13:06] <Radster859> can i get back to this chat mattym
#2014 [13:06] * IronWolf21 [IronWolf21@notlogged] has joined #minecrafthelp
#2015 [13:07] <mattym> Radster859, Yes the same way you did the first time
#2016 [13:07] <Radster859> ok
#2017 [13:07] * Radster859 [Radster859@notlogged] has quit. (Quit: Web client closed)
#2018 [13:07] * RafaelGam3s [RafaelGam3s@notlogged] has joined #minecrafthelp
#2019 [13:07] <Traxxas222> mattyn, yea i want to do that, but I'm not the admin, my dad is and hes not here. Im only 14 after all lol
#2020 [13:08] * IronWolf21 [IronWolf21@notlogged] has quit. (Client Quit)
#2021 [13:08] <RafaelGam3s> Preciso de ajuda
#2022 [13:08] <RafaelGam3s> meu minecraft não roda no windows 10
#2023 [13:08] * Moha123 [Moha123@notlogged] has quit. (Quit: Web client closed)
#2024 [13:08] <mattym> Traxxas222, Then there is likely something on your computer blocking the game from reaching the rest of the downloads, wait till hes is home. Then have him assist you
#2025 [13:08] * Puppyboy365 [Puppyboy365@notlogged] has joined #minecrafthelp
#2026 [13:09] <mattym> Traxxas222, Try with the firewall off, and see if he put any other antivirus software that may be causing the issue
#2027 [13:09] <mattym> ??> RafaelGam3s lang/pt
#2028 [13:09] <Absol> RafaelGam3s: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2029 [13:09] * Awesomerock199 [Awesomerock199@notlogged] has joined #minecrafthelp
#2030 [13:09] <Awesomerock199> Hello
#2031 [13:09] <Traxxas222> we havent added any other software
#2032 [13:09] * Donovan [Donovan@notlogged] has quit. (Quit: Web client closed)
#2033 [13:10] <Puppyboy365> umm my miecraft crashed and i have al ink
#2034 [13:10] <Traxxas222> i will try it with the firewall off tho
#2035 [13:10] <Puppyboy365> link*
#2036 [13:10] <Awesomerock199> I need Help
#2037 [13:10] <Puppyboy365> what do i do with the link
#2038 [13:10] <mattym> Awesomerock199, Read the server rules
#2039 [13:10] <mattym> Puppyboy365, Post it in the chat
#2040 [13:10] <Puppyboy365> ok?
#2041 [13:10] <Puppyboy365> http://paste.ubuntu.com/12073073/
#2042 [13:10] <Puppyboy365> there
#2043 [13:10] <mattym> Puppyboy365, Ok one moment
#2044 [13:11] <Awesomerock199> Ok Can someone help me?
#2045 [13:11] <Awesomerock199> I baught Minecraft and It Keep Saying Play Demo
#2046 [13:11] <mattym> Puppyboy365, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24973
#2047 [13:11] <mattym> Awesomerock199, Then you are logged in on the wrong account
#2048 [13:12] <Awesomerock199> Im not
#2049 [13:12] <Awesomerock199> For sure
#2050 [13:12] <RafaelGam3s> I need help , my minecraft or not run on Windows 10
#2051 [13:12] <Traxxas222> awesomerock199, did u log in to your accoun on the mc launcher?
#2052 [13:12] <Traxxas222> account
#2053 [13:12] <Awesomerock199> Well yes
#2054 [13:12] <Awesomerock199> I am on mac
#2055 [13:12] <RafaelGam3s> i'm brazilian, sorry for my bad english
#2056 [13:12] <mattym> Awesomerock199, Log in at account.mojang.com/me Does it list Minecraft, the purchase date, and your Username, under the "My Games" section?
#2057 [13:12] <Traxxas222> ohhh a mac..... well
#2058 [13:12] <mattym> RafaelGam3s, Do you have the link to your dxdiag report? If so please post it in the chat.
#2059 [13:12] * SPIDY_SK [SPIDY_SK@notlogged] has quit. (Quit: Web client closed)
#2060 [13:13] <RafaelGam3s> http://paste.ubuntu.com/12073017/
#2061 [13:13] <RafaelGam3s> http://paste.ubuntu.com/12073017/
#2062 [13:13] <RafaelGam3s> ops
#2063 [13:13] <mattym> RafaelGam3s, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#2064 [13:14] <Awesomerock199> Ok
#2065 [13:14] <Awesomerock199> there
#2066 [13:14] <Awesomerock199> I
#2067 [13:14] <Awesomerock199> Fixed it
#2068 [13:14] * Puppyboy365_ [Puppyboy365_@notlogged] has joined #minecrafthelp
#2069 [13:14] * Puppyboy365 [Puppyboy365@notlogged] has quit. (Ping timeout: 204 seconds)
#2070 [13:14] <Puppyboy365_> im back
#2071 [13:14] <Traxxas222> yay! awesomerock congrats now play mc
#2072 [13:14] <Puppyboy365_> can i plat minecraft now
#2073 [13:15] <Traxxas222> what was ur problem puppy?
#2074 [13:15] <mattym> Puppyboy365_, Did you install the drivers is linked?
#2075 [13:16] <Traxxas222> oh, i gtg thx for the help mattyn, ill try what u said
#2076 [13:16] <Traxxas222> if not, well, ill be back here tommorow
#2077 [13:16] * Traxxas222 [Traxxas222@notlogged] has quit. (Quit: Web client closed)
#2078 [13:16] * Radster859 [Radster859@notlogged] has joined #minecrafthelp
#2079 [13:17] * twiligg55 [twiligg55@notlogged] has joined #minecrafthelp
#2080 [13:17] <twiligg55> i need to know why mi MC not open
#2081 [13:17] * Minimiii [Minimiii@notlogged] has joined #minecrafthelp
#2082 [13:17] * jakob [jakob@notlogged] has joined #minecrafthelp
#2083 [13:17] <mattym> twiligg55, What happens when you try
#2084 [13:17] <Radster859> mattym im back
#2085 [13:18] <mattym> Radster859, Any change?
#2086 [13:18] <Radster859> none
#2087 [13:18] <twiligg55> i install window 10 like a 5 min
#2088 [13:18] <mattym> twiligg55, Do you have the link to your dxdiag report? If so please post it in the chat.
#2089 [13:18] <twiligg55> and i going to open MC and no t open
#2090 [13:18] <Radster859> i tried to reinstall my client and server as well
#2091 [13:18] * Puppyboy365_ [Puppyboy365_@notlogged] has quit. (Ping timeout: 204 seconds)
#2092 [13:18] <twiligg55> http://paste.ubuntu.com/12073093/
#2093 [13:18] <mattym> ??> Radster859 tools/ht
#2094 [13:18] <mattym> ??> Radster859 tools/hjt
#2095 [13:18] <Absol> Radster859: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2096 [13:18] <Absol> Radster859: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2097 [13:18] * jakob [jakob@notlogged] has quit. (Client Quit)
#2098 [13:18] <mattym> Radster859, Do what Absol said ^
#2099 [13:18] <mattym> twiligg55, One moment
#2100 [13:19] <Radster859> ok
#2101 [13:19] <mattym> twiligg55, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#2102 [13:19] <twiligg55> ok ty
#2103 [13:19] * Puppyboy [Puppyboy@notlogged] has joined #minecrafthelp
#2104 [13:19] <twiligg55> and how i downgrade
#2105 [13:19] <mattym> twiligg55, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2106 [13:19] <Puppyboy> hai again this thing frezzes alot
#2107 [13:20] <mattym> Puppyboy, Did you install the drivers?
#2108 [13:20] <Puppyboy> helo?
#2109 [13:20] <Puppyboy> what drivers
#2110 [13:20] <mattym> Puppyboy, The file i send you
#2111 [13:20] <Puppyboy> what file
#2112 [13:20] <mattym> Puppyboy365, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24973
#2113 [13:20] <Puppyboy> ok thx
#2114 [13:20] <Puppyboy> after that can i play minecraft
#2115 [13:21] <mattym> Puppyboy, Once you download, run it and folow the instructions it gives you
#2116 [13:21] <Radster859> the program said that it cant access the "hosts" file
#2117 [13:21] <Puppyboy> ok thx
#2118 [13:21] <mattym> Radster859, Thats ok, let it do the rest
#2119 [13:21] * Jahamie [Jahamie@notlogged] has joined #minecrafthelp
#2120 [13:23] <Radster859> mattym http://paste.ubuntu.com/12073187/
#2121 [13:23] <mattym> Radster859, Ok one moment
#2122 [13:24] <mattym> Radster859, Hmm, that looks fiine
#2123 [13:24] <mattym> Radster859, Since the issues started, have you tried a router/internet reset?
#2124 [13:24] * Puppyboy [Puppyboy@notlogged] has quit. (Ping timeout: 204 seconds)
#2125 [13:24] * twiligg55 [twiligg55@notlogged] has quit. (Ping timeout: 204 seconds)
#2126 [13:24] <Radster859> yes
#2127 [13:25] * LordBubble [LordBubble@notlogged] has joined #minecrafthelp
#2128 [13:25] <RafaelGam3s> If I try to reinstall Windows 10 will run minecraft ? (I'm using the translator)
#2129 [13:25] <LordBubble> weyes como le hago para lo de actualizacion de controles de no se que madre
#2130 [13:25] <mattym> Radster859, Is the server on your PC currently running, what is the IP?
#2131 [13:25] <LordBubble> como?
#2132 [13:26] <mattym> RafaelGam3s, No, you need to stay on Windows 7, its the only one supported
#2133 [13:26] <LordBubble> y si lo intento en un wd8?
#2134 [13:26] <mattym> ??> LordBubble lang/es
#2135 [13:26] <Absol> LordBubble: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2136 [13:26] * hi [hi@notlogged] has joined #minecrafthelp
#2137 [13:26] * Puppy_boy_365 [Puppy_boy_365@notlogged] has joined #minecrafthelp
#2138 [13:26] <Radster859> no it isnt
#2139 [13:26] <RafaelGam3s> ok , thank you for helping me
#2140 [13:26] <Radster859> but i can put it up
#2141 [13:26] <LordBubble> se puede en windows 8?
#2142 [13:27] <Puppy_boy_365> i need the file again when i did it my screen froze
#2143 [13:27] * tbmsilva [tbmsilva@notlogged] has joined #minecrafthelp
#2144 [13:27] <mattym> Radster859, Start it up, then tell me the IP, so i can run a test
#2145 [13:27] <mattym> Puppy_boy_365, One moment
#2146 [13:27] <Puppy_boy_365> ok
#2147 [13:27] <LordBubble> vallanse a la verga xD
#2148 [13:27] <mattym> Puppy_boy_365, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24973
#2149 [13:27] <Puppy_boy_365> thx
#2150 [13:27] * tbmsilva [tbmsilva@notlogged] has quit. (Client Quit)
#2151 [13:27] <Radster859> ok
#2152 [13:27] <mattym> LordBubble, Sorry we only speak English in the chat. Please use a translator
#2153 [13:28] <LordBubble> ok
#2154 [13:28] <Puppy_boy_365> witch file do i download the 1st or 2nd
#2155 [13:28] * LordBubble [LordBubble@notlogged] has quit. (Client Quit)
#2156 [13:28] * iHolySammie [iHolySammie@notlogged] has joined #minecrafthelp
#2157 [13:28] <mattym> Puppy_boy_365, The .exe one
#2158 [13:28] <iHolySammie> http://paste.ubuntu.com/12073231/
#2159 [13:28] <Puppy_boy_365> oh ok
#2160 [13:28] <mattym> iHolySammie, One moment
#2161 [13:29] <iHolySammie> Thank you.
#2162 [13:29] <Puppy_boy_365> after this can i play minecraft again?
#2163 [13:29] * raygeorge123456789 [raygeorge123456789@notlogged] has joined #minecrafthelp
#2164 [13:29] <Puppy_boy_365> hai
#2165 [13:29] * raygeorge123456789 [raygeorge123456789@notlogged] has quit. (Client Quit)
#2166 [13:29] <Radster859> mattym, the ip mask is radcraft.ddns.net and the actual ip is 70.113.59.36
#2167 [13:29] <mattym> Puppy_boy_365, Download it, Run it and follow the iunstructions
#2168 [13:30] <mattym> .mcping 70.113.59.36
#2169 [13:30] <ExtremeBot> mattym: Sorry, but 70.113.59.36:25565 appears to be down! (Request timed out)
#2170 [13:30] * hi [hi@notlogged] has quit. (Ping timeout: 204 seconds)
#2171 [13:30] <Radster859> thats the error i get
#2172 [13:30] * raygeorge123456789 [raygeorge123456789@notlogged] has joined #minecrafthelp
#2173 [13:30] * raygeorge123456789 [raygeorge123456789@notlogged] has quit. (Client Quit)
#2174 [13:30] <Radster859> this is the text
#2175 [13:30] <iHolySammie> Did you figure it out yet matty
#2176 [13:30] <mattym> Radster859, Check the port forwading settings again. After you reset the router the internal IP of the compuer the server is on may have changed
#2177 [13:31] <mattym> iHolySammie, Please be patient
#2178 [13:31] * yeyin123 [yeyin123@notlogged] has joined #minecrafthelp
#2179 [13:31] * minecrafthelp063 [minecrafthelp063@notlogged] has quit. (Ping timeout: 204 seconds)
#2180 [13:31] <Jahamie> http://paste.ubuntu.com/12073267/
#2181 [13:31] <Radster859> java.net.connectexception: Connection timed out: no further information
#2182 [13:31] <iHolySammie> alright. that problem has been going on for a few days now. im sorry.
#2183 [13:31] <yeyin123> http://paste.ubuntu.com/12073258/
#2184 [13:31] <iHolySammie> I just want to figure it out
#2185 [13:31] <mattym> iHolySammie, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25143/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#2186 [13:32] <mattym> Jahamie, One moment
#2187 [13:32] * RafaelGam3s [RafaelGam3s@notlogged] has quit. (Ping timeout: 204 seconds)
#2188 [13:32] <yeyin123> http://paste.ubuntu.com/12073258/
#2189 [13:32] <iHolySammie> <33333 thank you so much matty
#2190 [13:32] * blackgoku2k [blackgoku2k@notlogged] has joined #minecrafthelp
#2191 [13:32] * iHolySammie [iHolySammie@notlogged] has quit. (Client Quit)
#2192 [13:33] <mattym> yeyin123, Dont repost, just be patient
#2193 [13:33] * Diamondore12 [Diamondore12@notlogged] has joined #minecrafthelp
#2194 [13:33] <Radster859> mattym, the settings are the same
#2195 [13:33] <yeyin123> sorry
#2196 [13:33] <mattym> Jahamie, There are no drivers for your hardware on Windows 10, you may need to revert back to Windows 8.1
#2197 [13:33] * Puppy_boy_365 [Puppy_boy_365@notlogged] has quit. (Ping timeout: 204 seconds)
#2198 [13:33] <Radster859> all of this started when I ran the .bat file
#2199 [13:33] <blackgoku2k> hi, i can't reset my password
#2200 [13:34] <Jahamie> Okay
#2201 [13:34] <mattym> yeyin123, Can you check the instructions again. Make sure to copy ALL the contents of the dxdiag report to the paste site
#2202 [13:34] <Radster859> the file ran fine until i upped the RAM to 6 gigs
#2203 [13:34] <Radster859> it was at 4
#2204 [13:34] <mattym> Radster859, Nothing seemed wrong with the .bat command you used, if you do in fact have 8GB total. It shouldnt have cuased this
#2205 [13:34] <mattym> blackgoku2k, What do you mean?
#2206 [13:35] * yeyin123 [yeyin123@notlogged] has quit. (Client Quit)
#2207 [13:35] <blackgoku2k> my email accout was hacked and my minecraft password is wrong
#2208 [13:35] * Tyfry [Tyfry@notlogged] has joined #minecrafthelp
#2209 [13:35] <mattym> ??> blackgoku2k mojang/email
#2210 [13:35] <Absol> blackgoku2k: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2211 [13:35] <Absol> blackgoku2k: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2212 [13:36] <mattym> blackgoku2k, Fill out the form Absol linked you
#2213 [13:36] <blackgoku2k> i can't reset my password on the page from mojang
#2214 [13:36] <Radster859> all i know is that when i ran the file with 6 gigs of ram, no one was able to connect to the server and i wasnt able to connect to LAN and all of us had the same error text
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#2216 [13:36] * Puppy_boy365 [Puppy_boy365@notlogged] has joined #minecrafthelp
#2217 [13:36] <Radster859> even connecting to the lan
#2218 [13:36] * TBNRfragsLuver [TBNRfragsLuver@notlogged] has joined #minecrafthelp
#2219 [13:36] <Puppy_boy365> Dude it didnt work
#2220 [13:37] <Puppy_boy365> mattym, it didnt work
#2221 [13:37] <blackgoku2k> yesterday i wrote a email to mojang and now....still no answer :(
#2222 [13:37] <TBNRfragsLuver> Is Herobrine invisible on Xbox edition?
#2223 [13:37] <Lord_Ralex> He does not exist
#2224 [13:37] <Lord_Ralex> He never existed
#2225 [13:37] <Diamondore12> hi, I can't connect to any Minecraft servers and when I try to play a single player world it crashes. The first line of java in the crash report is this: java.lang.IllegalStateException: failed to create a child event loop
#2226 [13:37] <mattym> Puppy_boy365, Did the program ask you to restart
#2227 [13:38] <blackgoku2k> ah ok, nice, thanks for the answer...i see 3-4 days :)
#2228 [13:38] * Puppyboy_365 [Puppyboy_365@notlogged] has joined #minecrafthelp
#2229 [13:38] <mattym> blackgoku2k, It will take them over a week to reply
#2230 [13:39] <mattym> blackgoku2k, They currently have a backlog
#2231 [13:39] <blackgoku2k> ok, so that I can start something
#2232 [13:39] * Xelom [Xelom@notlogged] has joined #minecrafthelp
#2233 [13:39] <mattym> Diamondore12, What antivirus do you have?
#2234 [13:39] <Xelom> Hello
#2235 [13:39] <Diamondore12> Avast
#2236 [13:40] <blackgoku2k> thank you for the help and i wish a good evening. bye bye
#2237 [13:40] * yeyin123 [yeyin123@notlogged] has joined #minecrafthelp
#2238 [13:40] <yeyin123> http://paste.ubuntu.com/12073353/
#2239 [13:40] * blackgoku2k [blackgoku2k@notlogged] has quit. (Quit: Web client closed)
#2240 [13:40] * _Puppy_Boy365_ [_Puppy_Boy365_@notlogged] has joined #minecrafthelp
#2241 [13:40] <mattym> Diamondore12, Uninstall it, restart the computer, then try Minecraft, if it works, you can reinstall the latest Avast
#2242 [13:40] <_Puppy_Boy365_> mattym, it didntwork
#2243 [13:40] <mattym> _Puppy_Boy365_, Did the program ask you to restart the computer?
#2244 [13:40] * Seb [Seb@notlogged] has joined #minecrafthelp
#2245 [13:40] * TBNRfragsLuver [TBNRfragsLuver@notlogged] has quit. (Client Quit)
#2246 [13:41] <Radster859> mattym?
#2247 [13:41] <Seb> Can someone help me
#2248 [13:41] <mattym> yeyin123, Ok one moment
#2249 [13:41] * Puppy_boy365 [Puppy_boy365@notlogged] has quit. (Ping timeout: 204 seconds)
#2250 [13:41] <Diamondore12> Ok, I will go try that thank you mattym
#2251 [13:41] <yeyin123> yes
#2252 [13:41] * Diamondore12 [Diamondore12@notlogged] has quit. (Quit: Web client closed)
#2253 [13:41] <Seb> I have WI-FI but minecraft wont connect |:P
#2254 [13:41] <mattym> Seb, What does it say when you tyr?
#2255 [13:41] <mattym> try*
#2256 [13:41] * Puppyboy_365 [Puppyboy_365@notlogged] has quit. (Ping timeout: 204 seconds)
#2257 [13:42] <Seb> it says (Make sure that u are connected and Minecraft isnt blocked)
#2258 [13:42] * ThatEpicFaceGuy [ThatEpicFaceGuy@notlogged] has joined #minecrafthelp
#2259 [13:42] <Seb> and it isnt :L
#2260 [13:42] <mattym> Seb, What antivirus do you have.
#2261 [13:42] <Seb> Microsft Essential
#2262 [13:43] <Seb> I have Windows 10
#2263 [13:43] <ThatEpicFaceGuy> i installed windows 10 on my laptop but when i try to launch minecraft it gives me a open gl error
#2264 [13:43] <Seb> Wit
#2265 [13:43] <Seb> *wait
#2266 [13:43] <Radster859> mattym, the settings did not change
#2267 [13:44] <mattym> Radster859, Are you sure, cause the test couldnt find the server
#2268 [13:44] * DiamondBlockz_ [DiamondBlockz_@notlogged] has joined #minecrafthelp
#2269 [13:44] * _Puppy_Boy365_ [_Puppy_Boy365_@notlogged] has quit. (Ping timeout: 204 seconds)
#2270 [13:44] <DiamondBlockz_> hai its me puppyboy365
#2271 [13:44] <mattym> Radster859, Usually means its either not on, or the ports arent forwarded
#2272 [13:44] <Seb> and my user is Owlfeather409
#2273 [13:44] <DiamondBlockz_> dude it didnt work at all
#2274 [13:44] <mattym> DiamondBlockz_, Stop changing you name, it makes this very hard
#2275 [13:44] <Radster859> its on and the ports are forwarded
#2276 [13:45] <DiamondBlockz_> its because
#2277 [13:45] <DiamondBlockz_> this website crahes
#2278 [13:45] <mattym> DiamondBlockz_, The website is fine, tehre is something wrong with your computer
#2279 [13:45] <DiamondBlockz_> oh lol
#2280 [13:45] <Seb> Now my anti virus is cleaning Malewares |:P
#2281 [13:45] <DiamondBlockz_> dude it didnt work at all
#2282 [13:45] <DiamondBlockz_> the file
#2283 [13:45] <mattym> Seb, What antivirus do you use?
#2284 [13:45] <Seb> ... idk
#2285 [13:45] <mattym> DiamondBlockz_, Did it ask you to restart the computer?
#2286 [13:45] <yeyin123> mattym?
#2287 [13:45] <ThatEpicFaceGuy> why is it giving me a open gl error
#2288 [13:45] <mattym> Seb, Figure it out
#2289 [13:46] <Radster859> mattym, everything looks like it should be working
#2290 [13:46] <mattym> yeyin123, Im still looking, the Windows 10 drivers for your hardware are hard to find
#2291 [13:46] <mattym> Radster859, Then restart the router again, and try it all once more
#2292 [13:46] <ThatEpicFaceGuy> it started doing this when i installed wnidows 10
#2293 [13:46] <Radster859> ok
#2294 [13:46] <yeyin123> ok
#2295 [13:46] <mattym> thebadshepperd, Do you have the link to your dxdiag report? If so please post it in the chat.
#2296 [13:47] * Puppyboy365 [Puppyboy365@notlogged] has joined #minecrafthelp
#2297 [13:47] <Puppyboy365> mattym, i tried again and it didnt work
#2298 [13:47] <Seb> Mattym
#2299 [13:47] <Puppyboy365> lol
#2300 [13:47] <mattym> yeyin123, Ok found it, Download and Install the .exe file here https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-
#2301 [13:48] <Seb> Me?
#2302 [13:48] <mattym> Puppyboy365, Can you get me a new link to your dxdiag
#2303 [13:48] <Puppyboy365> ok
#2304 [13:48] * PinqedPvP [PinqedPvP@notlogged] has joined #minecrafthelp
#2305 [13:48] <PinqedPvP> hello
#2306 [13:48] <mattym> Seb, Unless you see your name, the message isnt for you
#2307 [13:48] <PinqedPvP> Can I get some help?
#2308 [13:48] <PinqedPvP> matty!
#2309 [13:48] <PinqedPvP> It's me again! :D
#2310 [13:48] <Seb> Well
#2311 [13:48] <PinqedPvP> Matty remember me?
#2312 [13:48] <Seb> Mattym
#2313 [13:48] <mattym> PinqedPvP, I dont remember, refresh me
#2314 [13:48] <yeyin123> thanks
#2315 [13:48] <Seb> Mattym
#2316 [13:48] <PinqedPvP> I need ur help matty
#2317 [13:49] <Seb> MATTYM
#2318 [13:49] <PinqedPvP> Can u help or someone else help?
#2319 [13:49] * IrregularMonstrosity [IrregularMonstrosity@notlogged] has joined #minecrafthelp
#2320 [13:49] <mattym> Seb, If you keep doing that, your gonna get kicked from the channel
#2321 [13:49] <Seb> Matt I have Windows Defender
#2322 [13:49] * DiamondBlockz_ [DiamondBlockz_@notlogged] has quit. (Ping timeout: 204 seconds)
#2323 [13:49] <Seb> And Sorry
#2324 [13:49] * Radster859_ [Radster859_@notlogged] has joined #minecrafthelp
#2325 [13:49] <mattym> PinqedPvP, Explain the issue again. Along with anything that was tried
#2326 [13:49] <mattym> Seb, That wouldnt cause the issue
#2327 [13:49] <mattym> ??> Seb tools/hjt
#2328 [13:49] <Absol> Seb: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2329 [13:49] <IrregularMonstrosity> I need to change my name but im locked out of my account therefore cannot change my questions.
#2330 [13:49] <Absol> Seb: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2331 [13:49] <mattym> Seb, Follow the instructions from Absol
#2332 [13:50] <Seb> k
#2333 [13:50] * Radster859 [Radster859@notlogged] has quit. (Ping timeout: 204 seconds)
#2334 [13:50] <PinqedPvP> Ok I have been trying to download texture packs and They download then I open mc and go into resource packs and use it then it freezes mc and doesn't let me use the texture pack and goes to default
#2335 [13:50] <mattym> IrregularMonstrosity, Then remember the answers to your security questions
#2336 [13:50] <PinqedPvP> Ok I have been trying to download texture packs and They download then I open mc and go into resource packs and use it then it freezes mc and doesn't let me use the texture pack and goes to default
#2337 [13:50] * Puppyboy365__ [Puppyboy365__@notlogged] has joined #minecrafthelp
#2338 [13:50] <Puppyboy365__> ok here mattym
#2339 [13:50] <IrregularMonstrosity> I cant i made them a year ago
#2340 [13:50] <Puppyboy365__> http://paste.ubuntu.com/12073435/
#2341 [13:50] <mattym> PinqedPvP, Then ther packs are either too big for your PC to handle. OR not properly formatted
#2342 [13:50] <Seb> But i have Windows 10
#2343 [13:50] <PinqedPvP> But i've downloaded like 10
#2344 [13:50] <mattym> ??> IrregularMonstrosity mojang/email
#2345 [13:51] <Absol> IrregularMonstrosity: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2346 [13:51] <PinqedPvP> None are working
#2347 [13:51] <Absol> IrregularMonstrosity: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2348 [13:51] <Puppyboy365__> i have a windows 8
#2349 [13:51] <mattym> IrregularMonstrosity, Then fill out the form Absol linked you
#2350 [13:51] <Puppyboy365__> http://paste.ubuntu.com/12073435/ here mattym
#2351 [13:51] * PRoDiGY_Z3R0 [PRoDiGY_Z3R0@notlogged] has joined #minecrafthelp
#2352 [13:51] <Seb> It wont work :L and i have WINDOWS 10
#2353 [13:51] <PinqedPvP> Matty I've downloaded like 10 and none have worked
#2354 [13:51] <IrregularMonstrosity> okay
#2355 [13:51] <PRoDiGY_Z3R0> Ugh, i still can't get onto my minecraft account. Nor can i log in still what's going on??
#2356 [13:52] * Puppyboy365 [Puppyboy365@notlogged] has quit. (Ping timeout: 204 seconds)
#2357 [13:52] <mattym> PinqedPvP, Then your computer cant handle them
#2358 [13:52] <Puppyboy365__> mattym, here http://paste.ubuntu.com/12073435/
#2359 [13:52] <mattym> Puppyboy365__, Patience
#2360 [13:52] <PinqedPvP> Matty
#2361 [13:52] <Puppyboy365__> ok
#2362 [13:52] <PinqedPvP> Shall I tell you what computer I ahve?
#2363 [13:52] <PinqedPvP> have*
#2364 [13:52] <PinqedPvP> It's a windows xp Desktop computer
#2365 [13:53] <mattym> PinqedPvP, That wont matter, if they dont work then they dont work, we cant help with texture packs that dont work
#2366 [13:53] <PinqedPvP> ;(
#2367 [13:53] <PinqedPvP> I just really need texture packs
#2368 [13:53] <PRoDiGY_Z3R0> So if i can't log onto my account nor the websites what should i do?
#2369 [13:53] * PinqedPvP [PinqedPvP@notlogged] has quit. (Quit: Web client closed)
#2370 [13:53] * Lmjjbaby [Lmjjbaby@notlogged] has joined #minecrafthelp
#2371 [13:53] <mattym> Puppyboy365__, Again, this is the download you need https://downloadcenter.intel.com/download/24973
#2372 [13:53] <mattym> Puppyboy365__, Download the .exe from that page, once its downloaded, Run it and follow the directions it gives you
#2373 [13:54] * Puppyboy365 [Puppyboy365@notlogged] has joined #minecrafthelp
#2374 [13:54] <Puppyboy365> back
#2375 [13:54] * IrregularMonstrosity [IrregularMonstrosity@notlogged] has quit. (Quit: Web client closed)
#2376 [13:54] <mattym> Puppyboy365, You need to stop, of fix your web browser
#2377 [13:54] <Puppyboy365> stop what
#2378 [13:54] <mattym> Puppyboy365, I cant help if I have to repeat myself each time
#2379 [13:54] <Puppyboy365> reapet what
#2380 [13:55] <mattym> Puppyboy365__, Again, this is the download you need https://downloadcenter.intel.com/download/24973
#2381 [13:55] <mattym> Puppyboy365__, Download the .exe from that page, once its downloaded, Run it and follow the directions it gives you
#2382 [13:55] <Puppyboy365> ik i did it and it didnt work
#2383 [13:55] <mattym> PRoDiGY_Z3R0, What does it tell you on the launcher and site?
#2384 [13:55] <mattym> PRoDiGY_Z3R0, What does it tell you on the launcher and site?
#2385 [13:55] * Xelom [Xelom@notlogged] has left #minecrafthelp
#2386 [13:55] <mattym> Puppyboy365, Then take your computer to a repair shop.
#2387 [13:55] <Puppyboy365> aw no minecraft
#2388 [13:56] <PRoDiGY_Z3R0> email or username unrecognized. but i know it's not cause i've made it send me the usernames asociated with the email
#2389 [13:56] * Drakoon [Drakoon@notlogged] has joined #minecrafthelp
#2390 [13:56] * Puppyboy365__ [Puppyboy365__@notlogged] has quit. (Ping timeout: 204 seconds)
#2391 [13:56] <Puppyboy365> wait im right here
#2392 [13:56] <mattym> PRoDiGY_Z3R0, And if you log in with that email and your password on the website?
#2393 [13:57] <PRoDiGY_Z3R0> it says that the email or username isn't recognized
#2394 [13:57] <PRoDiGY_Z3R0> and this started 2 days ago
#2395 [13:57] * ScreepLP [ScreepLP@notlogged] has joined #minecrafthelp
#2396 [13:57] <mattym> PRoDiGY_Z3R0, Have you tried to wait 3 hours without any account activity/login attempts
#2397 [13:57] <Lmjjbaby> I can't get my minecraft pe to open. After I click on it and it shows mojang screen it goes blank and then returns to desktop screeno
#2398 [13:58] <PRoDiGY_Z3R0> yeah, i waited all day yesterday
#2399 [13:58] <mattym> ??> PRoDiGY_Z3R0 mojang/email
#2400 [13:58] <Absol> PRoDiGY_Z3R0: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2401 [13:58] <Absol> PRoDiGY_Z3R0: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2402 [13:58] <Absol> PRoDiGY_Z3R0: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2403 [13:58] * ScreepLP [ScreepLP@notlogged] has left #minecrafthelp
#2404 [13:58] <mattym> PRoDiGY_Z3R0, Fill out the form Absol linked
#2405 [13:58] <mattym> Lmjjbaby, What hardware are you trying to play on?
#2406 [13:58] * Lmjjbaby [Lmjjbaby@notlogged] has quit. (Quit: Web client closed)
#2407 [13:59] <PRoDiGY_Z3R0> ok...so it takes 3 to 4 buisness days. ok, thanks
#2408 [13:59] <mattym> PRoDiGY_Z3R0, More actually
#2409 [13:59] <mattym> PRoDiGY_Z3R0, They have a backlog
#2410 [13:59] <mattym> PRoDiGY_Z3R0, See here https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#2411 [13:59] <PRoDiGY_Z3R0> more? so what would i be looking at minimum?
#2412 [14:00] * Drakoon [Drakoon@notlogged] has quit. (Ping timeout: 204 seconds)
#2413 [14:00] <PRoDiGY_Z3R0> well i'll be back sometime maybe :/
#2414 [14:00] <PRoDiGY_Z3R0> thanks MattyM and Absol
#2415 [14:00] * PRoDiGY_Z3R0 [PRoDiGY_Z3R0@notlogged] has quit. (Quit: Web client closed)
#2416 [14:02] * Diamondore12 [Diamondore12@notlogged] has joined #minecrafthelp
#2417 [14:03] <Diamondore12> mattym it didn't work
#2418 [14:03] <mattym> Diamondore12, Did you uninsall Avast, then restart the PC?
#2419 [14:03] <Diamondore12> yes
#2420 [14:04] <mattym> Diamondore12, And after the restart, what error does it give now?
#2421 [14:04] <mattym> ??> Diamondore12 launcher/crash-log
#2422 [14:04] <Absol> Diamondore12: We need to see your crash log, which appears after a crash.
#2423 [14:04] <Absol> Diamondore12: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2424 [14:04] * deefster [deefster@notlogged] has joined #minecrafthelp
#2425 [14:04] <mattym> Diamondore12, Please follow the instructions from Absol to get me the crash log
#2426 [14:04] <Diamondore12> ok hold on
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#2429 [14:05] * eduardo_ [eduardo_@notlogged] has quit. (Client Quit)
#2430 [14:05] <Diamondore12> http://paste.ubuntu.com/12073572/
#2431 [14:06] * Seb [Seb@notlogged] has quit. (Ping timeout: 204 seconds)
#2432 [14:07] <mattym> ??> Diamondore12 tools/hjt
#2433 [14:07] <Absol> Diamondore12: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2434 [14:07] <Absol> Diamondore12: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2435 [14:07] <mattym> Diamondore12, Ok can you follow those ^ now
#2436 [14:08] * Truency is now known as Truency|AFK
#2437 [14:08] <Diamondore12> ok just a minute
#2438 [14:08] * undecidedbird [undecidedbird@notlogged] has joined #minecrafthelp
#2439 [14:10] * Dan [Dan@notlogged] has joined #minecrafthelp
#2440 [14:10] <undecidedbird> I uploaded windows 10 and get message Pixel format not accelerated
#2441 [14:10] * Kev [Kev@notlogged] has quit. (Ping timeout: 204 seconds)
#2442 [14:10] <mattym> undecidedbird, Do you have the link to your dxdiag report? If so please post it in the chat.
#2443 [14:11] <Dan> I can post amy info you need from the dxdiag report
#2444 [14:12] <mattym> Dan, Post the link to it
#2445 [14:13] <undecidedbird> I uploaded windows 10 and now everytime I try to play I get "Pixel format not accelerated.
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#2447 [14:13] * Cvolton is now known as Cvolton||AFK
#2448 [14:13] <mattym> ??> undecidedbird win/dxdiag
#2449 [14:13] <Absol> undecidedbird: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2450 [14:13] <mattym> undecidedbird, Follow the instructions from Absol
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#2452 [14:14] * ricardoperera123 [ricardoperera123@notlogged] has joined #minecrafthelp
#2453 [14:14] <Diamondore12> http://paste.ubuntu.com/12073643/
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#2455 [14:15] <mattym> Diamondore12, Ok one moment
#2456 [14:15] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#2457 [14:15] <mattym> ??> Diamondore12 av/mcafee/uninstall
#2458 [14:15] <Absol> Diamondore12: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2459 [14:15] <mattym> Diamondore12, Run the tool Absol linked you to remove McAfee
#2460 [14:15] * ricardoperera123 [ricardoperera123@notlogged] has quit. (Client Quit)
#2461 [14:16] <mattym> Diamondore12, When the tool finished it should make you restart, do so then test MC again
#2462 [14:16] <mattym> Diamondore12, If it works you can reinstall Avast
#2463 [14:16] <Diamondore12> Ok, thanks! will do. brb
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#2468 [14:17] <Diamondore12> actually i forgot to copy the link can you post it again?
#2469 [14:17] * eduardo_ [eduardo_@notlogged] has joined #minecrafthelp
#2470 [14:17] * eduardo_ [eduardo_@notlogged] has quit. (Client Quit)
#2471 [14:18] <mattym> ??> Diamondore12 av/mcafee/uninstall
#2472 [14:18] <Absol> Diamondore12: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2473 [14:19] <undecidedbird> I followed the instructin and unloaded report to ubuntu.com but have no idea what to do now
#2474 [14:19] <Diamondore12> thank you!
#2475 [14:19] * Minimiii [Minimiii@notlogged] has quit. (Ping timeout: 204 seconds)
#2476 [14:19] <mattym> undecidedbird, I need the link/url to it
#2477 [14:19] * Diamondore12 [Diamondore12@notlogged] has quit. (Client Quit)
#2478 [14:20] <undecidedbird> I don not know what you are talking about what exactly is link url
#2479 [14:20] * Njb [Njb@notlogged] has joined #minecrafthelp
#2480 [14:20] <mattym> undecidedbird, The website address in the browsers address bar
#2481 [14:23] <undecidedbird> paste.ubuntu.com/12073575/plain is this what you want
#2482 [14:23] <mattym> undecidedbird, Yes
#2483 [14:23] <mattym> undecidedbird, No wait
#2484 [14:23] <mattym> ??> undecidedbird win/dxdiag
#2485 [14:23] <Absol> undecidedbird: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2486 [14:23] * dansan [dansan@notlogged] has joined #minecrafthelp
#2487 [14:23] <mattym> undecidedbird, Please folloe the directions in the link from Absol
#2488 [14:24] * Njb [Njb@notlogged] has quit. (Ping timeout: 204 seconds)
#2489 [14:24] <mattym> undecidedbird, I need a link like the one you made, but to the dxdiag report not he game crash
#2490 [14:25] <undecidedbird> ok I'll try again
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#2492 [14:26] * Butter9807 [Butter9807@notlogged] has joined #minecrafthelp
#2493 [14:26] <ardatuncay7> as4
#2494 [14:26] <Butter9807> How i can reset my security questions without translacion id but with email?
#2495 [14:26] <Butter9807> cuz i forgot
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#2497 [14:27] * Mr_d3s_77 [Mr_d3s_77@notlogged] has joined #minecrafthelp
#2498 [14:27] <mattym> Butter9807, If you cant access your account, you will need to fill out the form with the trans-id
#2499 [14:27] * mannyt [mannyt@notlogged] has joined #minecrafthelp
#2500 [14:27] <Butter9807> -_- i said i don't have it
#2501 [14:28] <mattym> Butter9807, Then find it.
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#2506 [14:29] <Butter9807> How i can find it?
#2507 [14:29] * undecidedbird_ [undecidedbird_@notlogged] has joined #minecrafthelp
#2508 [14:30] <mattym> ??> Butter9807 account/trans-id
#2509 [14:30] <Absol> Butter9807: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2510 [14:30] <Absol> Butter9807: If you used PaySafeCard, your transaction ID is the card number.
#2511 [14:30] <undecidedbird_> I just downloaded the corredt information
#2512 [14:30] <mattym> undecidedbird_, Ok, do you have the new link?
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#2516 [14:31] <rockyrew20> how to update my graphics drivers
#2517 [14:31] <mattym> rockyrew20, Do you have the link to your dxdiag report? If so please post it in the chat.
#2518 [14:31] <rockyrew20> http://paste.ubuntu.com/12073659/
#2519 [14:32] <mattym> rockyrew20, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#2520 [14:32] <undecidedbird_> the link is the same paste.ubuntu.com/12073575/plain
#2521 [14:32] * dragonhorse [dragonhorse@notlogged] has joined #minecrafthelp
#2522 [14:32] <Diamondore12> Thank you so much! It worked this time! Also is there any specific way to redownload Avast?
#2523 [14:32] <dragonhorse> halllp
#2524 [14:32] <mattym> Diamondore12, One sec
#2525 [14:32] <mattym> ??> Diamondore12 av/avast
#2526 [14:32] <Absol> Diamondore12: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2527 [14:32] <mattym> Diamondore12, Link from Absol ^
#2528 [14:32] <dragonhorse> my minecraft dosent work
#2529 [14:32] <rockyrew20> how do i downgrade to windows 7
#2530 [14:32] <rockyrew20> ./
#2531 [14:33] <mattym> rockyrew20, Was it the last once you had before the Win 10 update?
#2532 [14:33] <rockyrew20> yes!!
#2533 [14:33] * PietjePrecies [PietjePrecies@notlogged] has joined #minecrafthelp
#2534 [14:33] <Diamondore12> but we have a paid version of avast not the free version
#2535 [14:33] <mattym> undecidedbird_, Cant be the same link, i said the info in that was wrong, i need the dxdiag reprot not the crash log.
#2536 [14:33] <PietjePrecies> Hello.
#2537 [14:33] <mattym> rockyrew20, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2538 [14:33] <PietjePrecies> Hello?
#2539 [14:33] <mattym> Diamondore12, The paid one will cause more issues than the free one will
#2540 [14:33] <rockyrew20> thanks :)
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#2542 [14:33] <Butter9807> well,i s
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#2546 [14:34] <Butter9807> well, i searched into my house for paysafecards pins but it's gone ..otherwise how can i get the translacion id?
#2547 [14:34] <Kid_> Anyone come across this problem?? Can't get into my creative mode & this window pops up.. Internal exception: io.netty.handler.codec.E​decoderException: java.lang.RuntimeExcepti​on: Tried to read NBT tag that was too big; tried to allocate: 2097163bytes where max allowed: 2097152 Anyone able to help me out! I'm stressed! Tried everything but can't figure it out..
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#2549 [14:35] <Red_> I just have a question. About Windows 10 Minecraft.
#2550 [14:35] <mattym> Butter9807, Send in the form and in the message ask for help in providing other proof
#2551 [14:35] <Diamondore12> Yeah my mom isn't going for that idea, is it the only way?
#2552 [14:36] <mattym> Diamondore12, The paid version of Avast will cause the same issue again
#2553 [14:36] <mattym> Red_, Go ahead
#2554 [14:36] <Diamondore12> oh
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#2556 [14:36] <Butter9807> umm,my email and my minecraft password resets?
#2557 [14:36] <mattym> Kid_, Something in tha world is corrupt
#2558 [14:36] <Red_> If I buy Windows 10 Version, will it make my account a Premium?
#2559 [14:37] <Red_> Without paying for the $26 buks?
#2560 [14:37] <Red_> buck*
#2561 [14:37] <Kid_> It says it's a problem with a plot.
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#2563 [14:37] <mattym> Red_, No, the window 10 edition is a different game
#2564 [14:38] <mattym> Kid_, Is it on a server or single player?
#2565 [14:39] <Kid_> It's on a multi player server..
#2566 [14:39] <Butter9807> umm,my email and my minecraft password resets?
#2567 [14:39] <mattym> Kid_, Then contact the server staff/owner/host, they will need to fix something on their end
#2568 [14:40] <Red_> If I already bought Minecraft Premium, I can use that account on Minecraft Windows, right?
#2569 [14:40] * nutella [nutella@notlogged] has joined #minecrafthelp
#2570 [14:40] <Red_> Cause I don't know which one to buy, since I already updated to Windows 10 last night.
#2571 [14:40] <Kid_> Will admin's be who I talk to?
#2572 [14:40] <mattym> Red_, If you own the regular PC version of Minecraft, then you get the Windows 10 Edition free. Any version will work on Windows 10 as long as your hardware supports it
#2573 [14:40] <Red_> Ok, thanks.
#2574 [14:40] <nutella> @Kid_ Can I help anyone?
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#2576 [14:41] <nutella> Kid_: Can I help you?
#2577 [14:41] <mattym> Kid_, Yes
#2578 [14:41] <Butter9807> mattym can u response to me?
#2579 [14:41] <mattym> nutella, Dont ask if people need help. If they need help they will ask
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#2581 [14:41] <mattym> Butter9807, I didnt understand what you asked?
#2582 [14:42] <Butter9807> i can't get my transalction id from paysafecards because i trash them and u asked me to tell another proof
#2583 [14:42] <Kid_> Thank you SO much for your help! I really appreciate all your time!! I'm going to contact them now. Bye☺️
#2584 [14:42] <Butter9807> and i say my email and my minecraft password resets on email
#2585 [14:42] <Butter9807> and i say my email and my minecraft password resets on email
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#2587 [14:43] <mattym> Butter9807, The trans-id is only form of valid proof. You will need to fill out the form. And in the "Message" area say you no longer have access to the trans-id and ask what else they would like you to provide
#2588 [14:44] <Butter9807> So i can't reset the security questions without trans-id?
#2589 [14:44] <Butter9807> So i can't reset the security questions without trans-id?
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#2594 [14:46] <Butter9807> mattym tell me again because i reset the page
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#2596 [14:47] <mattym> ??> Butter9807 mojang/email
#2597 [14:47] <Absol> Butter9807: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2598 [14:47] <Absol> Butter9807: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2599 [14:47] <mattym> Butter9807, The form in the link from Absol ^
#2600 [14:48] <Butter9807> ok
#2601 [14:48] <Butter9807> i will send them a ticket
#2602 [14:48] <Butter9807> thanks
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#2612 [14:59] <Echo_> Hello, i'm having a problem with my minecraft launcher. Everytime i try to login to the launcher i tshows up with the error: NoSuchAlgorithmException: SunTls12MasterSecret KeyGenertor not available. Does anyone know how to fix this error, i have already emailed Mojang but they sent me here. I have a reason to believe that they don't even know. Please help
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#2617 [15:03] <Echo_> anyone?
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#2621 [15:05] <mattym> Echo_, Are you using the official launcher?
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#2625 [15:08] <mikeysmarts1> i cant sign into my account its as if it was deleted
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#2627 [15:09] * Osemnick [Osemnick@notlogged] has joined #minecrafthelp
#2628 [15:09] <mattym> mikeysmarts1, What does the launcher say when you try?
#2629 [15:09] <doodoo> i wanna change my email. But it denied my request
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#2631 [15:09] <mikeysmarts1> let me check
#2632 [15:09] <mattym> doodoo, Does the birth date on your account make you under 13?
#2633 [15:09] <mattym> doodoo, Or at least under 13 when it was created
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#2635 [15:10] <Osemnick> alguem pode me ajudar ?????? meu minecraft crasha toda hora
#2636 [15:10] <mattym> ??> Osemnick lang/pt
#2637 [15:10] <Absol> Osemnick: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2638 [15:10] <doodoo> no
#2639 [15:10] <mikeysmarts1> just the regular stuff anything i should look for?
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#2641 [15:10] <Osemnick> lang/tp
#2642 [15:10] <mattym> doodoo, Then just log in at account.mojang.com/me then go to settings, and change the email
#2643 [15:10] <doodoo> i think i was under 13 when i created
#2644 [15:10] <mattym> Osemnick, read what Absol said
#2645 [15:11] <Osemnick> galera meu mine crasha´
#2646 [15:11] <Osemnick> meu mine crasha
#2647 [15:12] <mattym> doodoo, then you may have to have a parent help you
#2648 [15:12] <mattym> doodoo, The info should be on the site
#2649 [15:12] <doodoo> Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#2650 [15:12] <mattym> ??> doodoo mojang/email
#2651 [15:12] <Absol> doodoo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2652 [15:12] <Absol> doodoo: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2653 [15:12] <mattym> doodoo, The form is the link from Absol is what they mean
#2654 [15:13] <doodoo> where do i find my purchase transaction id?
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#2656 [15:14] <mikeysmarts1> how do i get my account back all i know is my user name
#2657 [15:14] <Osemnick> mine4
#2658 [15:14] <mattym> mikeysmarts1, What is the error it gives you when you try to log in on the launcher?
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#2661 [15:16] <mikeysmarts1> mattym is there something i should look for it launches like normal my login just wont work
#2662 [15:16] <mattym> mikeysmarts1, When your login doesnt work, what is the error it gives you?
#2663 [15:17] * wilmermvp [wilmermvp@notlogged] has quit. (Client Quit)
#2664 [15:18] <mikeysmarts1> mattym sorry but your username or password is incorrect please try again if you need help try forgot password link invalid creditianls
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#2667 [15:20] <mattym> mikeysmarts1, What about if you log in at account.mojang.com/me what error if any does it giver there, or does it allow you in
#2668 [15:20] <Echo_> yes i am using the official launcher
#2669 [15:20] <Echo_> sorry i had to use the restroom lol
#2670 [15:21] <mattym> Echo_, Is the download you are using for it old?
#2671 [15:21] <Echo_> i don't believe so
#2672 [15:21] <mikeysmarts1> mattym unkown email address or password
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#2674 [15:21] <Staltickx> I am on w8.1 and i get the pixel format not accelerated but my drivers are up to date here is the dxdiag of my computer http://paste.ubuntu.com/12074208/ thanks
#2675 [15:22] <CubeTheThird> Staltickx, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
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#2679 [15:23] <Staltickx> When i was on w7 someone from here created a small java "add-on" and it worked but i lost this when i went to w8.1
#2680 [15:23] * wilmermvp [wilmermvp@notlogged] has joined #minecrafthelp
#2681 [15:23] <CubeTheThird> an add-on?
#2682 [15:24] <CubeTheThird> not sure what that would be
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#2685 [15:25] <Staltickx> accully it may not be java but something to add in the .minecraft
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#2691 [15:26] <ipk228> hello?
#2692 [15:27] <CubeTheThird> Staltickx, no idea what that would be. Regardless, your graphics card isn't supported on windows 8.1
#2693 [15:27] <Echo_> i had the same problem with my graphics card
#2694 [15:27] <Echo_> i figured it out tho
#2695 [15:27] <CubeTheThird> hello ipk228
#2696 [15:27] <Staltickx> ok i'll get a new one then thanks anyways bye :)
#2697 [15:27] * internetkabel [internetkabel@notlogged] has joined #minecrafthelp
#2698 [15:28] <internetkabel> Does anyone know how far Mojang currently is with checking those Payment/Account forms?
#2699 [15:28] <CubeTheThird> internetkabel, see https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#2700 [15:28] <Echo_> Hello, i'm having a problem with my minecraft launcher. Everytime i try to login to the launcher i tshows up with the error: NoSuchAlgorithmException: SunTls12MasterSecret KeyGenertor not available. Does anyone know how to fix this error, i have already emailed Mojang but they sent me here. I have a reason to believe that they don't even know. Please help
#2701 [15:28] <ipk228> Can someone help me with changing my skin? I need to log into my profile- but I forgot my security questions i need to log in, and it takes me to a mojang link to reset them- but since I'm only 12 i need my parents permission... but then when we get the email it sends me to the same site making me put in my security questions but i don't know them!! help please!
#2702 [15:28] <CubeTheThird> internetkabel, they are roughly 2 weeks behind
#2703 [15:29] <CubeTheThird> Echo_, copy the complete error log onto http://paste.ubuntu.com and give the URL here.
#2704 [15:29] <CubeTheThird> ipk228, you will have to contact Mojang about this
#2705 [15:29] <CubeTheThird> ??> ipk228 mojang/email
#2706 [15:29] <Absol> ipk228: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2707 [15:29] <Absol> ipk228: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2708 [15:29] <Echo_> how do i find the error og
#2709 [15:29] <ipk228> ugh- thanks
#2710 [15:30] <CubeTheThird> Echo_, is that all it says, or is there more to the message?
#2711 [15:30] <Echo_> CubeTheThird_ how do i find the error log
#2712 [15:30] <Echo_> thats it
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#2714 [15:31] <internetkabel> CubeTheThird, does that mean I will probably have to wait 2 weeks before my account will work again? >->
#2715 [15:31] <yeyin123> matty?
#2716 [15:31] <CubeTheThird> Echo_, what anti-virus and firewall software do you have?
#2717 [15:31] <Echo_> norton
#2718 [15:31] <CubeTheThird> internetkabel, most likely. They are slowing catching up though
#2719 [15:31] <CubeTheThird> Echo_, have you always had this issue?
#2720 [15:31] <jimh> I just upgraded to windows 10. The system info for my machine is here http://paste.ubuntu.com/12074227/ Minecraft 1.8.8 crashes with "pixel format not accelerated". When I try to follow instructions regarding drivers for graphics card I am not finding that my driver needs updating. Any suggestions? Thanks.
#2721 [15:31] <Echo_> it stopped working before i even got an anti-virus program
#2722 [15:31] <internetkabel> CubeTheThird, it's hard to think they actually answer the same amount of e-mails as they get daily
#2723 [15:31] <internetkabel> But I indeed read that 1 week ago they were about 12 days behind
#2724 [15:32] <CubeTheThird> jimh, one moment
#2725 [15:32] * yeyin123 [yeyin123@notlogged] has quit. (Client Quit)
#2726 [15:32] <CubeTheThird> ??> Echo_ av/adwcleaner
#2727 [15:32] <internetkabel> So I guess, if they are catching up, they will be behind like 8-10 days now
#2728 [15:32] <Absol> Echo_: ADWCleaner is an utility to clean a PC which is infested with malware.
#2729 [15:32] <Absol> Echo_: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2730 [15:32] <Echo_> my computer dosen't have any viruses
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#2733 [15:33] <CubeTheThird> jimh, download and install https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit
#2734 [15:33] <CubeTheThird> Echo_, please run the scan
#2735 [15:33] <Echo_> ok
#2736 [15:34] <jimh> CubeTheThird okay, I'll give it a try
#2737 [15:34] <Echo_> do i just click scan?
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#2739 [15:34] <CubeTheThird> Echo_, yup. After that do the clean
#2740 [15:34] <Echo_> ok
#2741 [15:35] <Echo_> it says waiting fro action. Please uncheack elements you want to keep. what do i do now
#2742 [15:36] * MattOfflineMc is now known as Mata
#2743 [15:36] <CubeTheThird> Echo_, do the clean
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#2747 [15:37] <Echo__> ok i did it, now what?
#2748 [15:38] <CubeTheThird> Echo__, it should ask you to reboot your computer. Do that
#2749 [15:38] <Echo__> i did
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#2751 [15:38] <CubeTheThird> really? that was fast
#2752 [15:38] <CubeTheThird> Echo__, after that try the game again
#2753 [15:38] <Echo__> i have a really fast computer
#2754 [15:39] <Echo__> ok cool
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#2758 [15:39] <Echo__> it still says the same error
#2759 [15:39] <ThatEpicFaceGuy> can someone tell me why when i try to launch minecraft i have an open gl error
#2760 [15:40] <yomoneyman> Greetings friends. My friend is having trouble with people connecting to his port forwarded Minecraft server. We think it is because he has no option for Java SE Binary in his firewall to allow it through, he has downloaded all the Java he could and there is no option for Java SE Binary in allow an app through firewall.
#2761 [15:40] * CamplaysYT [CamplaysYT@notlogged] has joined #minecrafthelp
#2762 [15:40] <CubeTheThird> Echo__, are you using the default game launcher from minecraft.net/download?
#2763 [15:40] <ThatEpicFaceGuy> i have windows 10
#2764 [15:40] <CubeTheThird> ThatEpicFaceGuy, do you have a dxdiag report?
#2765 [15:40] <CamplaysYT> Guys what do i do if my account email was changed on me?
#2766 [15:40] <Echo__> yea i am
#2767 [15:40] <ThatEpicFaceGuy> ya
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#2769 [15:41] <CubeTheThird> yomoneyman, is your friend able to connect to his own server?
#2770 [15:41] <CubeTheThird> Echo__, did you use the .msi installer?
#2771 [15:41] <CubeTheThird> ThatEpicFaceGuy, give a URL to it here
#2772 [15:41] <CamplaysYT> Guys what do i do if my account email was changed on me?
#2773 [15:41] <CamplaysYT> Guys what do i do if my account email was changed on me?
#2774 [15:41] <CubeTheThird> CamplaysYT, contact Mojang
#2775 [15:41] <CubeTheThird> ??> CamplaysYT mojang/email
#2776 [15:41] <Absol> CamplaysYT: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2777 [15:41] <Absol> CamplaysYT: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2778 [15:41] <ThatEpicFaceGuy> ok
#2779 [15:41] * Mehru [Mehru@notlogged] has quit. (Client Quit)
#2780 [15:41] <Echo__> no i got the .exe
#2781 [15:41] <CubeTheThird> Echo__, use the .msi installer
#2782 [15:42] <yomoneyman> Any help would be much appreciated, yes Cube he is.
#2783 [15:42] <Echo__> ok, should i get rid of the exe?
#2784 [15:42] <CubeTheThird> yomoneyman, can you ask your friend to join this chatroom
#2785 [15:42] <CubeTheThird> Echo__, if you want
#2786 [15:42] <Echo__> ok
#2787 [15:43] * eli_man [eli_man@notlogged] has joined #minecrafthelp
#2788 [15:43] * jimh [jimh@notlogged] has quit. (Quit: Web client closed)
#2789 [15:43] <yomoneyman> Thank you very much, cube he is on his way, much appreciated.
#2790 [15:44] <Echo__> OMG THANK U SOOOOOOOOO MUCH CUBE U ARE AMAZIN
#2791 [15:44] <eli_man> Hello. I am having issues with the new version 1.8.8 of Minecraft PC edition. I get invisible and black textures when i load into a world or server. Does anyone know how to fix this?
#2792 [15:44] * Shy_guy [Shy_guy@notlogged] has joined #minecrafthelp
#2793 [15:44] <yomoneyman> CUbe, shy_guy is my friend
#2794 [15:44] <ThatEpicFaceGuy> http://paste.ubuntu.com/12074441/
#2795 [15:44] * LautiRoman [LautiRoman@notlogged] has joined #minecrafthelp
#2796 [15:45] <Shy_guy> i am shy guy
#2797 [15:45] * eli_man [eli_man@notlogged] has quit. (Client Quit)
#2798 [15:45] * Molly [Molly@notlogged] has joined #minecrafthelp
#2799 [15:45] <Molly> Hello
#2800 [15:45] <CubeTheThird> Shy_guy, are you hosting the server on the same computer you play on?
#2801 [15:45] <LautiRoman> well i received two emails one says your password has been changed and the other says your email has been changed
#2802 [15:45] <Shy_guy> yes
#2803 [15:45] <LautiRoman> i do not changed it
#2804 [15:45] <CubeTheThird> ThatEpicFaceGuy, one moment
#2805 [15:45] * ineedfuckinghelp [ineedfuckinghelp@notlogged] has joined #minecrafthelp
#2806 [15:45] * AuBot kicked ineedfuckinghelp from #minecrafthelp (Reason: needfuckinghelp :Please change your nickname.)
#2807 [15:45] <ThatEpicFaceGuy> ok
#2808 [15:45] <Echo__> CubeTheThird, your the best person ever
#2809 [15:45] <Molly> Hey my game is extremly laggy
#2810 [15:45] <CubeTheThird> ??> LautiRoman mojang/email
#2811 [15:45] <Absol> LautiRoman: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2812 [15:46] <Absol> LautiRoman: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2813 [15:46] <CubeTheThird> Molly, has it always been?
#2814 [15:46] <LautiRoman> and the email is for someone called yuzur ofzcan or something like that and that is not my name.
#2815 [15:46] <CubeTheThird> Echo__, glad that worked
#2816 [15:46] <LautiRoman> what CubeTheThird ?
#2817 [15:46] * ineedhelp [ineedhelp@notlogged] has joined #minecrafthelp
#2818 [15:46] <Echo__> how did u know?
#2819 [15:46] <CubeTheThird> LautiRoman, do what Absol said
#2820 [15:46] <CubeTheThird> Echo__, I'm assuming you have an old/broken java installed on your system and it was trying to use that
#2821 [15:46] <LautiRoman> well thanks i guess :(
#2822 [15:46] <Echo__> oh ok
#2823 [15:46] <Echo__> do u work for mojang?
#2824 [15:47] <CubeTheThird> ??> ThatEpicFaceGuy win/update
#2825 [15:47] <Absol> ThatEpicFaceGuy: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2826 [15:47] <ineedhelp> im trying to login into my mojang account n it keeps saying error i enter the right password n everything can someone help
#2827 [15:47] <CubeTheThird> Echo__, this chatroom is run by volunteers
#2828 [15:47] <LautiRoman> Echo__: are u echo555
#2829 [15:47] <LautiRoman> ?
#2830 [15:47] <Molly> Can someone plz help me
#2831 [15:47] <ThatEpicFaceGuy> i dont know how to do that on windows 10
#2832 [15:47] <Echo__> LautiRoman, No sorry
#2833 [15:47] <CubeTheThird> ineedhelp, have you tried resetting your password?
#2834 [15:47] <Molly> -_-
#2835 [15:47] <CubeTheThird> ThatEpicFaceGuy, do what Absol said
#2836 [15:47] <ineedhelp> yes ive tried it
#2837 [15:47] * Rick_ [Rick_@notlogged] has joined #minecrafthelp
#2838 [15:47] <CubeTheThird> Molly, you didn't answer my question
#2839 [15:47] <ThatEpicFaceGuy> ok
#2840 [15:47] <Echo__> CubeTheThird, well you should, lol
#2841 [15:48] <CubeTheThird> ??> ineedhelp login/throttle
#2842 [15:48] <Absol> ineedhelp: Your login is being throttled, which will prevent you from logging in.
#2843 [15:48] <Absol> ineedhelp: You will have to wait 3 hours without logging in for it to reset.
#2844 [15:48] <CubeTheThird> Molly, have you always had lag issues?
#2845 [15:48] <Molly> oh sorrit Hasnt been laggy it just started today
#2846 [15:48] <Molly> *sorry it
#2847 [15:48] <CubeTheThird> Shy_guy, are you connecting to your server with localhost?
#2848 [15:48] <Shy_guy> I believe my problem to be that Java(TM) platform SE binary does not appear on my windows firewall, although i have downloaded it several times. I have portforwarded, and have set up the server correctly. however, i am the only person who can connect to it
#2849 [15:48] <CubeTheThird> Molly, did you install anything or update anything?
#2850 [15:48] <ineedhelp> ok so after that it will work
#2851 [15:48] <Molly> no
#2852 [15:48] <Shy_guy> what is localhost?
#2853 [15:48] <CubeTheThird> ineedhelp, it should yes
#2854 [15:48] <CubeTheThird> Molly, what is your render distance set to in game?
#2855 [15:49] <ineedhelp> alright thank you
#2856 [15:49] * LautiRoman [LautiRoman@notlogged] has quit. (Client Quit)
#2857 [15:49] * ineedhelp [ineedhelp@notlogged] has quit. (Client Quit)
#2858 [15:49] <CubeTheThird> Shy_guy, what address are you using to connect to your server?
#2859 [15:49] <Molly> uhh let me cheak
#2860 [15:49] <Molly> Check*
#2861 [15:49] <Shy_guy> my public ip
#2862 [15:49] <CubeTheThird> O.o
#2863 [15:49] <ThatEpicFaceGuy> how do u go to updates manager on windows 10
#2864 [15:49] <CubeTheThird> Shy_guy, umm.. I don't think you set it up correctly then
#2865 [15:49] <Shy_guy> oh nooooo
#2866 [15:49] <CubeTheThird> Shy_guy, did you put something for the server-ip in the server.properties file?
#2867 [15:49] <Shy_guy> no
#2868 [15:49] <Echo__> CubeTheThird, thanks for the help homey!
#2869 [15:50] <CubeTheThird> Shy_guy, did you forward port 25565 to your local or public IP address?
#2870 [15:50] <CubeTheThird> ThatEpicFaceGuy, no idea. You might wana google that one
#2871 [15:50] <ThatEpicFaceGuy> ok
#2872 [15:50] <Rick_> Can I get a phone number for Mindcraft
#2873 [15:50] <Echo__> bye bye
#2874 [15:50] <Shy_guy> i prtforwarded to my local i believe, not really sure of the difference, but i only used my public to connect, nothing else
#2875 [15:50] <Molly> It is 12 chunks
#2876 [15:50] * Echo__ [Echo__@notlogged] has quit. (Quit: Web client closed)
#2877 [15:50] <CubeTheThird> Rick_, if you mean a number for Mojang, there is none
#2878 [15:51] <CubeTheThird> Molly, hmm ok. Do you have VBOs as an option, and is it turned on?
#2879 [15:51] <yomoneyman> You'll have to email Rick
#2880 [15:51] <Molly> It is off
#2881 [15:51] <CubeTheThird> Molly, ok start by turning that on
#2882 [15:51] <Molly> ok
#2883 [15:51] <Molly> Onn
#2884 [15:52] <CubeTheThird> Shy_guy, a local IP address should start with 192.168 or 10.0, whereas your public IP is something else
#2885 [15:52] <CubeTheThird> Molly, ok. Does that make a difference?
#2886 [15:52] <Rick_> I tried email no one sends me nothing back
#2887 [15:52] <Molly> lET ME CHECK
#2888 [15:52] <Shy_guy> yes, i portforwarded to my local then
#2889 [15:52] <Molly> Sorry caps lock
#2890 [15:52] <CubeTheThird> Rick_, they are backlogged with emails, so it will take a while to get a reply
#2891 [15:52] <Rick_> Ok
#2892 [15:52] <CubeTheThird> Shy_guy, try connecting to the server with 'localhost' s the address
#2893 [15:53] <CubeTheThird> *as
#2894 [15:53] * axelitoepro_YT [axelitoepro_YT@notlogged] has joined #minecrafthelp
#2895 [15:53] <CubeTheThird> .mcping 72.65.51.142
#2896 [15:53] * axelitoepro_YT [axelitoepro_YT@notlogged] has quit. (Client Quit)
#2897 [15:53] <ExtremeBot> CubeTheThird: Sorry, but 72.65.51.142:25565 appears to be down! (Request timed out)
#2898 [15:54] <Molly> That didnt help
#2899 [15:54] <CubeTheThird> Molly, ok. Let's check your video drivers next
#2900 [15:54] <CubeTheThird> ??> Molly win/dxdiag
#2901 [15:54] <Absol> Molly: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2903 [15:54] <Shy_guy> yes i can
#2904 [15:54] <Shy_guy> i connected wuth "localhost" as the address
#2905 [15:55] <CubeTheThird> Shy_guy, hmm ok. Let's reinstall java then
#2906 [15:55] <CubeTheThird> ??> Shy_guy win/java/reinst
#2907 [15:55] <Absol> Shy_guy: You need to reinstall Java.
#2908 [15:55] <Absol> Shy_guy: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#2909 [15:55] <CubeTheThird> Shy_guy, be sure to get 64 bit java
#2910 [15:55] <Shy_guy> ok, will do
#2911 [15:56] * ThatEpicFaceGuy [ThatEpicFaceGuy@notlogged] has quit. (Ping timeout: 204 seconds)
#2912 [15:56] * CamplaysYT [CamplaysYT@notlogged] has quit. (Ping timeout: 204 seconds)
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#2914 [15:57] * mikeysmarts1 [mikeysmarts1@notlogged] has quit. (Ping timeout: 204 seconds)
#2915 [15:57] <Shy_guy> i used the java uninstall tool, and it said that i had the up to date version, and no older versions were detected
#2916 [15:58] <CubeTheThird> Shy_guy, remove all versions you have, then reinstall
#2917 [15:58] <Shy_guy> ok
#2918 [15:58] * LILYGILY [LILYGILY@notlogged] has joined #minecrafthelp
#2919 [15:59] <Shy_guy> can i have a link for reinstall?
#2920 [16:00] <CubeTheThird> ??> Shy_guy java/1.8
#2921 [16:00] <Absol> Shy_guy: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#2922 [16:01] * ipk228 [ipk228@notlogged] has quit. (Quit: Web client closed)
#2923 [16:01] <yomoneyman> Shy_guy needs to leave the page to reinstall, he shall return
#2924 [16:02] <CubeTheThird> no problem
#2925 [16:02] <LILYGILY> hi, i have bought minecraft pc and when i launch it the launcher does not complete its task
#2926 [16:03] <CubeTheThird> LILYGILY, what does the launcher do?
#2927 [16:03] * jimh [jimh@notlogged] has joined #minecrafthelp
#2928 [16:03] <LILYGILY> is says 40.34 (the end) but then it restarts
#2929 [16:03] * Shy_guy [Shy_guy@notlogged] has quit. (Ping timeout: 204 seconds)
#2930 [16:03] * Slightly_less_shy_guy [Slightly_less_shy_guy@notlogged] has joined #minecrafthelp
#2931 [16:03] <Slightly_less_shy_guy> i am back
#2932 [16:04] <CubeTheThird> lol
#2933 [16:04] <LILYGILY> and sometimes continues and it reaches a certain stage then says "unable to launch application
#2934 [16:04] <CubeTheThird> LILYGILY, open the folder: C:\Program Files(x86)\Minecraft
#2935 [16:04] <Slightly_less_shy_guy> should i download the .exe, or the .gz x64 version?
#2936 [16:04] <CubeTheThird> Slightly_less_shy_guy, exe
#2937 [16:05] * Sha20x20 [Sha20x20@notlogged] has joined #minecrafthelp
#2938 [16:05] <Sha20x20> Hello
#2939 [16:05] <Slightly_less_shy_guy> ok, i downloaded it, install?
#2940 [16:05] <CubeTheThird> Slightly_less_shy_guy, that's right
#2941 [16:05] <CubeTheThird> hello Sha20x20
#2942 [16:06] <LILYGILY> now what do i do
#2943 [16:06] <Sha20x20> i just downloaded windows 10, so i went to get MC for Win10 but it says that my giftcard has already been used
#2944 [16:06] <Slightly_less_shy_guy> ok, i have installed it
#2945 [16:07] * CrazyBoy5458 [CrazyBoy5458@notlogged] has joined #minecrafthelp
#2946 [16:07] <Slightly_less_shy_guy> what should i do now?
#2947 [16:07] <CrazyBoy5458> i dont know
#2948 [16:08] <Slightly_less_shy_guy> cubethethird what should i do now?
#2949 [16:08] <CubeTheThird> LILYGILY, open the nativelog.txt file
#2950 [16:08] <CubeTheThird> Slightly_less_shy_guy, see if java shows up in your firewall list
#2951 [16:09] <Sha20x20> CubeTheThird: can you please help me?
#2952 [16:09] <CubeTheThird> Sha20x20, you will have to contact xbox support about that
#2953 [16:09] <LILYGILY> now what
#2954 [16:09] * Mata is now known as MattOfflineMc
#2955 [16:09] <Sha20x20> i dont have xbox
#2956 [16:09] <CrazyBoy5458> neither do i
#2957 [16:09] <CubeTheThird> Sha20x20, xbox support deals with Microsoft released games
#2958 [16:09] <jimh> CubeTheThird, I'm back after trying to re install the Intel(R) HD Graphics 5500 from the link you suggested. In device manager I notice the warning for this device "Windows has stopped this device because it has reported problems. (Code 43)". I uninstalled before the re install, so I am stuck again.
#2959 [16:09] <Slightly_less_shy_guy> there are two javas, configure java, and java mission control
#2960 [16:09] <CubeTheThird> CrazyBoy5458, do you need something?
#2961 [16:09] <CubeTheThird> LILYGILY, copy the text in the file, paste it onto http://paste.ubuntu.com and give the URL here.
#2962 [16:10] <CrazyBoy5458> my pc was just updated from windows vista to window's 10 pro
#2963 [16:10] <CubeTheThird> Slightly_less_shy_guy, allow all javas through your firewall
#2964 [16:10] <LILYGILY> in the content section
#2965 [16:10] <CubeTheThird> LILYGILY, that's right
#2966 [16:10] <LILYGILY> ?????
#2967 [16:10] <CubeTheThird> ??> jimh win/update
#2968 [16:10] * Xelom [Xelom@notlogged] has joined #minecrafthelp
#2969 [16:10] <Absol> jimh: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2970 [16:10] <Xelom> Hello
#2971 [16:10] * baconrulz1024 [baconrulz1024@notlogged] has joined #minecrafthelp
#2972 [16:10] <CubeTheThird> hello Xelom
#2973 [16:10] <Sha20x20> how do i go to Xbox Support?
#2974 [16:11] <Xelom> We can't help you with that, Sha20x20
#2975 [16:11] <CrazyBoy5458> i have 2 windows 10 pro pcs :P,but this one was updated yesterday
#2976 [16:11] <Slightly_less_shy_guy> cubethethird i allowed all javas that are there
#2977 [16:11] <Xelom> We only help with PC edition
#2978 [16:11] * baconrulz1024 [baconrulz1024@notlogged] has quit. (Client Quit)
#2979 [16:11] <Slightly_less_shy_guy> should i allow them all on public and private?
#2980 [16:12] <LILYGILY> what else do i do
#2981 [16:12] <CrazyBoy5458> http://paste.ubuntu.com/12074610/ is my info
#2982 [16:12] <CubeTheThird> CrazyBoy5458, ... do you need help with something?
#2983 [16:12] <CubeTheThird> Slightly_less_shy_guy, that's right
#2984 [16:12] <CrazyBoy5458> my minecraft wont load right,it just crashed
#2985 [16:12] <CubeTheThird> LILYGILY, submit the paste with the 'paste' button, and give the URL to your paste here
#2986 [16:12] <jimh> CubeTheThird and Absol, Windows update says my device is up to date.
#2987 [16:12] <Slightly_less_shy_guy> ok, i did that, now what?
#2988 [16:12] <CubeTheThird> CrazyBoy5458, you didn't paste the complete report on the website
#2989 [16:12] <CrazyBoy5458> ?
#2990 [16:13] <LILYGILY> which url
#2991 [16:13] <LILYGILY> nevermind
#2992 [16:13] <CubeTheThird> Slightly_less_shy_guy, run your server. We'll see if it's publicly available
#2993 [16:13] <Sha20x20> Im at the xbox support it says :Xbox One / Xbox 360 / Xbox on Windows 10 / Billing / My account / Xbox on other devices What do i choose??
#2994 [16:13] <LILYGILY> http://paste.ubuntu.com/ THIS IS MY URL
#2995 [16:13] <CubeTheThird> Sha20x20, on windows 10
#2996 [16:14] <CubeTheThird> LILYGILY, be sure to put something in the 'poster' box to submit it first
#2997 [16:14] <CrazyBoy5458> http://paste.ubuntu.com/12074679/ this is the full one CubeTheThird
#2998 [16:14] <LILYGILY> http://paste.ubuntu.com/12074682/ this is the right onee the first one was incorrect
#2999 [16:14] <CrazyBoy5458> lol,lily,same wiht me
#3000 [16:14] <CrazyBoy5458> with*
#3001 [16:15] <LILYGILY> lol
#3002 [16:15] <CubeTheThird> LILYGILY, what anti-virus and firewall software do you have?
#3003 [16:15] <CubeTheThird> CrazyBoy5458, umm firstly, your graphics card isn't supported beyond windows 7
#3004 [16:15] <yomoneyman> I attempted to connect to Slightly_less_shy_guy 's server and I failed to connect, timed out
#3005 [16:15] <CubeTheThird> CrazyBoy5458, secondly, because of how old it is, it won't be able to run the most recent versions of the game, when on windows 7
#3006 [16:15] <CubeTheThird> .mcping 72.65.51.142
#3007 [16:15] <ExtremeBot> CubeTheThird: Sorry, but 72.65.51.142:25565 appears to be down! (Request timed out)
#3008 [16:16] * brandon__ [brandon__@notlogged] has joined #minecrafthelp
#3009 [16:16] <CrazyBoy5458> cube,my pc was just updated yesterday to windows 10 pro
#3010 [16:16] <CubeTheThird> CrazyBoy5458, yes, you said that...
#3011 [16:16] <LILYGILY> i have avg and kaspersky. i also have malware portection
#3012 [16:16] <CrazyBoy5458> ik,
#3013 [16:16] * Sha20x20 [Sha20x20@notlogged] has quit. (Quit: Web client closed)
#3014 [16:17] <CrazyBoy5458> how did it not work?,im a try again
#3015 [16:17] <CrazyBoy5458> brb
#3016 [16:17] <CubeTheThird> LILYGILY, you should never have 2 anti-virus software installed at the same time. Remove either AVG or Kaspersky, to start
#3017 [16:17] <CubeTheThird> CrazyBoy5458, ... what are you talking about?
#3018 [16:18] <LILYGILY> is that the only way for it to work
#3019 [16:18] <Xelom> you seem to be handling all this, CubeTheThird, so i think I'll leave
#3020 [16:18] <CubeTheThird> Slightly_less_shy_guy, you're still able to connect to your server right?
#3021 [16:18] <LILYGILY> ?
#3022 [16:18] <Xelom> goodbye
#3023 [16:18] <Xelom> goodbye
#3024 [16:18] * Xelom [Xelom@notlogged] has left #minecrafthelp
#3025 [16:18] <Slightly_less_shy_guy> yes
#3026 [16:18] <CubeTheThird> LILYGILY, not sure. You are having problems downloading the game, but it's hard to tell the cause. It's most likely security software related. Either that, or you have a poor internet connection
#3027 [16:18] <Slightly_less_shy_guy> how did you get my ip though?
#3028 [16:18] * brandon__ [brandon__@notlogged] has quit. (Client Quit)
#3029 [16:18] <CubeTheThird> Slightly_less_shy_guy, .. it's called a public IP for a reason. It says it when you login to the chatroom
#3030 [16:19] <Slightly_less_shy_guy> oh
#3031 [16:19] <LILYGILY> can i remove one of them and then reinstall it
#3032 [16:19] <Slightly_less_shy_guy> but yes, i can connect to my own server
#3033 [16:19] <CubeTheThird> LILYGILY, I wouldn't recommend it. as I said, it's never a good idea to have 2 anti-virus software installed at the same time
#3034 [16:20] <CubeTheThird> Slightly_less_shy_guy, can you double-check your local IP address?
#3035 [16:20] <Slightly_less_shy_guy> what do you mean?
#3036 [16:20] <LILYGILY> but besides that it would afterwards right
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#3039 [16:21] * kauan11 [kauan11@notlogged] has left #minecrafthelp
#3040 [16:21] <jimh> CubeTheThird, Just to let you know, I'm finding at least one other person with the same error, so I may need to wait for the driver to be properly updated. Thanks for your help. http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade/intel-hd-graphics-5500-card-not-fully-compatible/76fba845-71f1-40d5-a1c4-84174b8bdfef?auth=1
#3041 [16:21] <CubeTheThird> Slightly_less_shy_guy, open cmd
#3042 [16:22] <CubeTheThird> LILYGILY, sorry, I don't understand what you meant
#3043 [16:22] <CubeTheThird> jimh, ok good to know!
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#3046 [16:23] <Slightly_less_shy_guy> its the default gateway one right?
#3047 [16:24] <CubeTheThird> Slightly_less_shy_guy, no.. that's not it
#3048 [16:24] <CubeTheThird> Slightly_less_shy_guy, it's your ipv4
#3049 [16:25] <Slightly_less_shy_guy> ok, but what do you mean by portforward the ipv4?
#3050 [16:25] <Slightly_less_shy_guy> i thought there was only one way to portforward
#3051 [16:26] <CubeTheThird> Slightly_less_shy_guy, .. what did you do to port forward?
#3052 [16:27] * CrazyBoy5458 [CrazyBoy5458@notlogged] has quit. (Quit: Web client closed)
#3053 [16:27] <Slightly_less_shy_guy> i typed in the default gateway into my browser, accessed my router, created a tcp and udp any rule for port 25565 called minecraft, then added a port for the rule on my computer's ipv4
#3054 [16:27] * baconrulz1024 [baconrulz1024@notlogged] has joined #minecrafthelp
#3055 [16:27] <WilliCrafter09> (French) J'ai probleme avec Minecraft PC qui depuis Windows 10 "Pixel format not accelerated" et je sais pas comment résoudre ça...
#3056 [16:28] <CubeTheThird> Slightly_less_shy_guy, does the IPv4 on the rule match the one generated by ipconfig?
#3057 [16:28] <CubeTheThird> WilliCrafter09, do you have as dxdiag report?
#3058 [16:28] <WilliCrafter09> Yes
#3059 [16:28] * ukstobby [ukstobby@notlogged] has joined #minecrafthelp
#3060 [16:28] <Slightly_less_shy_guy> yes
#3061 [16:29] <ukstobby> I need help with migrating my account
#3062 [16:29] <CubeTheThird> Slightly_less_shy_guy, can you show me a screenshot of your port forwarding rules?
#3063 [16:29] <CubeTheThird> WilliCrafter09, give a URL to it here
#3064 [16:29] <CubeTheThird> ukstobby, what is your minecraft username?
#3065 [16:29] <WilliCrafter09> http://paste.ubuntu.com/12074705/
#3066 [16:29] <ukstobby> ukstobby2479
#3067 [16:30] <WilliCrafter09> This is in french
#3068 [16:30] <Slightly_less_shy_guy> but the ipv4 is on the device, not the rule, should it be on the rule somehow? The rule just says tcp any--->25565. and udp any--->25565
#3069 [16:30] <CubeTheThird> WilliCrafter09, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#3070 [16:31] * Xelom [Xelom@notlogged] has joined #minecrafthelp
#3071 [16:31] <Xelom> Hello
#3072 [16:31] <CubeTheThird> Slightly_less_shy_guy, can you get me a screenshot? I'm having some difficulty following
#3073 [16:31] <CubeTheThird> ukstobby, your username has already been migrated
#3074 [16:31] <baconrulz1024> im having trouble launching minecraft 1.8.8 it says that there is a problem with my render or somthing
#3075 [16:31] <baconrulz1024> http://paste.ubuntu.com/12074778/
#3076 [16:31] <ukstobby> but when i go to log in it says my minecraft account needs to be migrated and doesnt let me log in using a email
#3077 [16:32] <CubeTheThird> ukstobby, in the game, or the website?
#3078 [16:32] <CubeTheThird> ??> Slightly_less_shy_guy imgur
#3079 [16:32] <Absol> Slightly_less_shy_guy: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#3080 [16:32] <ukstobby> both
#3081 [16:33] <LILYGILY> i checked the program files in the control panel for kaspersky and it wasn't there, but a small little icon was on the right side of the task bar even after uninstalling it
#3082 [16:33] <CubeTheThird> ukstobby, are you using the default game launcher?
#3083 [16:33] <CubeTheThird> LILYGILY, reboot your computer after uninstalling it
#3084 [16:33] <WilliCrafter09> comment on le downgrade en Windows 7
#3085 [16:34] <ukstobby> yes
#3086 [16:34] <LILYGILY> i did it a long time ago
#3087 [16:34] <LILYGILY> i did it a long time ago
#3088 [16:34] * Xelom [Xelom@notlogged] has left #minecrafthelp
#3089 [16:34] <Slightly_less_shy_guy> i dont believe the portforwarding is the problem, i am not an expert, but i helped my friend portforward earlier today, and he did the exact same thing i did, and we both connected to his server
#3090 [16:34] <CubeTheThird> ukstobby, login to account.mojang.com/me
#3091 [16:34] <CubeTheThird> WilliCrafter09, see www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#3092 [16:35] <Slightly_less_shy_guy> we both made the same rule, went through the same steps, and have the same router
#3093 [16:35] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 186 seconds)
#3094 [16:35] <CubeTheThird> Slightly_less_shy_guy, hmm.. that's odd then
#3095 [16:35] <Slightly_less_shy_guy> but i am the only person that can connect to my server
#3096 [16:35] <baconrulz1024> im having trouble launching minecraft 1.8.8 it says that there is a problem with my render or somthing. http://paste.ubuntu.com/12074778/
#3097 [16:35] <Clock> baconrulz1024, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#3098 [16:35] <Slightly_less_shy_guy> but his was all set up in 5 mins
#3099 [16:35] <ukstobby> it says incorrect email/password even thought ive just changed it
#3100 [16:35] <yomoneyman> However; this is a difference slightly less shy guy doesn't have Java se binary in his firewall
#3101 [16:35] <baconrulz1024> thank you
#3102 [16:35] <yomoneyman> *ther is a difference*
#3103 [16:35] * baconrulz1024 [baconrulz1024@notlogged] has quit. (Quit: Web client closed)
#3104 [16:36] <yomoneyman> That's the only difference we ca find, and his multiple installations of various Javas has not shown results
#3105 [16:36] <LILYGILY> hello?????????????????????????????
#3106 [16:36] <WilliCrafter09> Thanks you so much CubeTheThird
#3107 [16:36] <LILYGILY> !!!!!!!!!!!!!!!!!!!!
#3108 [16:36] * Wyoming13 [Wyoming13@notlogged] has joined #minecrafthelp
#3109 [16:36] <CubeTheThird> LILYGILY, stop spamming
#3110 [16:36] <CubeTheThird> LILYGILY, do you still have the same issue?
#3111 [16:37] <ukstobby> when i try to use my username it just says need to migrate your minecraft account
#3112 [16:37] <LILYGILY> ya
#3113 [16:37] <CubeTheThird> Slightly_less_shy_guy, is your router connected to another router or modem?
#3114 [16:37] <CubeTheThird> LILYGILY, run a test on speedtest.net
#3115 [16:37] <CubeTheThird> ukstobby, you're supposed to login with your email
#3116 [16:37] <Slightly_less_shy_guy> nope
#3117 [16:38] <ukstobby> yes i try but it says incorrect email/password when i just changed my password
#3118 [16:38] <CubeTheThird> Slightly_less_shy_guy, what anti-virus and firewall software do you have?
#3119 [16:38] <LILYGILY> how do you do that i didnt get it
#3120 [16:38] <CubeTheThird> ??> ukstobby login/throttle
#3121 [16:38] <Absol> ukstobby: Your login is being throttled, which will prevent you from logging in.
#3122 [16:38] <Slightly_less_shy_guy> mcafee
#3123 [16:38] <Absol> ukstobby: You will have to wait 3 hours without logging in for it to reset.
#3124 [16:39] <CubeTheThird> Slightly_less_shy_guy, ewww... that's most likely your problem
#3125 [16:39] <ukstobby> oh wow ok
#3126 [16:39] <Slightly_less_shy_guy> probably. I've tried turning it off and running the server, but it still didnt work
#3127 [16:39] <CubeTheThird> Slightly_less_shy_guy, mcafee is a terrible anti-virus , and is known to cause many issues with blocking software
#3128 [16:39] <ukstobby> so i cant log into my minecraft account on anything including launchers for 3 hours
#3129 [16:40] <CubeTheThird> Slightly_less_shy_guy, and 'turning off' doesn't really turn it all off
#3130 [16:40] <CubeTheThird> ukstobby, that's right
#3131 [16:40] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#3132 [16:40] * Cvolton||AFK is now known as Cvolton
#3133 [16:40] <ukstobby> ......... what caused it to be throttled
#3134 [16:41] * pol [pol@notlogged] has joined #minecrafthelp
#3135 [16:41] <Slightly_less_shy_guy> at any rate, im not allowed to uninstall it, so the most i can do is temporarily turn off active scanning
#3136 [16:41] * Meow-J [Meow-J@notlogged] has quit. (Quit: Connection closed for inactivity)
#3137 [16:41] * pol [pol@notlogged] has quit. (Client Quit)
#3138 [16:41] <CubeTheThird> ukstobby, too many failed attemps
#3139 [16:41] <CubeTheThird> *attempts
#3140 [16:42] <ukstobby> oh wow thats annoying but thanks anyway
#3141 [16:43] <LILYGILY> it said that it was slow pc performance
#3142 [16:43] <Slightly_less_shy_guy> i suppose whatevermy problem involves something with mcafee or java, or both, and being that i cant do much about either, i suppose i will just thank you for all your help, and continue grinding my teeth over the desire to just play minecraft with my friends. goodbye
#3143 [16:44] * Slightly_less_shy_guy [Slightly_less_shy_guy@notlogged] has quit. (Quit: Web client closed)
#3144 [16:44] * ukstobby [ukstobby@notlogged] has quit. (Quit: Web client closed)
#3145 [16:44] <LILYGILY> it also said the downloadspeed was 0.73mbps and upload speed is 7.08mbps
#3146 [16:46] * JitseHAAX [JitseHAAX@notlogged] has joined #minecrafthelp
#3147 [16:46] <JitseHAAX> why cant i play minecraft in windows 1-
#3148 [16:46] <JitseHAAX> why cant i play minecraft in windows 10
#3149 [16:47] <Wyoming13> it says an established connection was aborted by software in your computer
#3150 [16:47] <LILYGILY> are you there
#3151 [16:47] <JitseHAAX> yes
#3152 [16:47] <Wyoming13> me?
#3153 [16:47] <LILYGILY> no CubeTheThird
#3154 [16:47] <JitseHAAX> whay cant i play minecraft in windows 10
#3155 [16:48] * JitseHAAX [JitseHAAX@notlogged] has quit. (Client Quit)
#3156 [16:49] * yeyin123 [yeyin123@notlogged] has joined #minecrafthelp
#3157 [16:49] <yeyin123> http://paste.ubuntu.com/12073353/
#3158 [16:49] <Wyoming13> on my game in multiplayer
#3159 [16:49] * teogamer22 [teogamer22@notlogged] has joined #minecrafthelp
#3160 [16:49] * Wyoming13 [Wyoming13@notlogged] has quit. (Quit: Web client closed)
#3161 [16:49] <LILYGILY> CubeTheThird im waiting on what to do now
#3162 [16:49] * teogamer22 [teogamer22@notlogged] has quit. (Client Quit)
#3163 [16:50] <LILYGILY> are you still there
#3164 [16:50] <LILYGILY> SOMEONE HELP ME
#3165 [16:51] <LILYGILY> CUBETHETHIRD
#3166 [16:51] * yeyin123 [yeyin123@notlogged] has quit. (Client Quit)
#3167 [16:51] * pol [pol@notlogged] has joined #minecrafthelp
#3168 [16:51] * pol [pol@notlogged] has quit. (Client Quit)
#3169 [16:52] * yeyin123 [yeyin123@notlogged] has joined #minecrafthelp
#3170 [16:52] <LILYGILY> IM WAITING!!!!! I CAME HERE FOR HELP
#3171 [16:52] * Mihai [Mihai@notlogged] has joined #minecrafthelp
#3172 [16:52] <yeyin123> http://paste.ubuntu.com/12073353/
#3173 [16:53] <Mihai> Mihai
#3174 [16:53] <Extreme> yeyin123: One moment.
#3175 [16:53] <Extreme> ??> LILYGILY scold/shout
#3176 [16:53] <Absol> LILYGILY: There is no need to yell. The acoustics in here are wonderful.
#3177 [16:54] <Extreme> yeyin123: Download the .ZIP file here: https://downloadcenter.intel.com/download/23886 -- install it as explained here: http://hopper.minecraft.net/help/guides/drivers/intel-manual-install/
#3178 [16:56] <yeyin123> thanks
#3179 [16:56] <LILYGILY> Extreme, the person i am working with wont respond
#3180 [16:57] <LILYGILY> Extreme, can you help me
#3181 [16:58] <Extreme> LILYGILY: What's the issue you're having?
#3182 [16:59] <LILYGILY> the launcher wont complete launching the program
#3183 [16:59] <Extreme> LILYGILY: What?
#3184 [16:59] <LILYGILY> i have just got the game and am trying to set it up
#3185 [16:59] <Extreme> LILYGILY: Does the game not launch when you press "Play"? Or does the launcher (before you press "Play") not appear?
#3186 [17:00] * mattler1 [mattler1@notlogged] has joined #minecrafthelp
#3187 [17:00] <LILYGILY> i have downloaded it, and when ever i click the game it starts to laucnh (cause its new) but it doesnt continue
#3188 [17:00] <LILYGILY> my problem is with the start up
#3189 [17:01] <mattler1> I need help. I'm going to download my first mod on minecraftsix.com, but I don't know what the 'link below' is.
#3190 [17:02] <mattler1> ..
#3191 [17:02] <LILYGILY> please help me, im actually crying because i cant figure this out
#3192 [17:02] <mattler1> me too
#3193 [17:02] <Extreme> mattler1: Sorry, we do not assist with 3rd party modded content. Also, if you wish to use mods then you should refer to the Minecraft forums.
#3194 [17:02] <mattler1> ahh
#3195 [17:03] * gamer_ [gamer_@notlogged] has quit. (Quit: Web client closed)
#3196 [17:03] <Extreme> ??> LILYGILY scold/patience
#3197 [17:03] <Absol> LILYGILY: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#3198 [17:03] <Absol> LILYGILY: In short, your supplications will be answered, in the order in which they are received.
#3199 [17:03] <LILYGILY> okay
#3200 [17:03] <mattler1> I need more help then the Minecraft forums helps me...
#3201 [17:03] <Extreme> LILYGILY: Download the .exe here -- https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe -- drag it to your Desktop and try to run it. What happens?
#3202 [17:03] <mattler1> ok.
#3203 [17:03] <Extreme> ??> mattler1 mods
#3204 [17:03] <Absol> mattler1: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3205 [17:03] <Absol> mattler1: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3206 [17:04] <mattler1> I know
#3207 [17:04] <mattler1> welp bye everyone
#3208 [17:04] * mattler1 [mattler1@notlogged] has quit. (Client Quit)
#3209 [17:05] * LonestarMorris [LonestarMorris@notlogged] has joined #minecrafthelp
#3210 [17:07] * LonestarMorris [LonestarMorris@notlogged] has quit. (Client Quit)
#3211 [17:08] <LILYGILY> Extreme, its downloading
#3212 [17:09] <LILYGILY> but it stopped at almost 90%
#3213 [17:10] * Guntuner [Guntuner@notlogged] has joined #minecrafthelp
#3214 [17:10] <Guntuner> Can someone help me? My minecraft screen is huge and I think I pressed f11.
#3215 [17:10] <Extreme> Guntuner: Define "huge" -- is it fullscreen?
#3216 [17:11] <Guntuner> Yea. But the hotbars and the options are huge.
#3217 [17:11] <Guntuner> Like bigger then normal.
#3218 [17:11] <Extreme> Guntuner: So you changed the GUI size.
#3219 [17:11] <Guntuner> Nope. I accsedently pressed F11 or F10
#3220 [17:12] <Extreme> Guntuner: Press "Video Settings" under Options and set "GUI Scale" to "Normal"
#3221 [17:12] * MicroSam [MicroSam@notlogged] has joined #minecrafthelp
#3222 [17:12] <Guntuner> Let me try.
#3223 [17:13] * diego79533 [diego79533@notlogged] has joined #minecrafthelp
#3224 [17:13] <MicroSam> Should I buy Windows 10 Beta or Minecraft Original?
#3225 [17:13] <MicroSam> I have Windows 10
#3226 [17:13] <Extreme> MicroSam: Getting the PC edition will get you both.
#3227 [17:13] * luke_ [luke_@notlogged] has joined #minecrafthelp
#3228 [17:13] <luke_> hello
#3229 [17:13] <Guntuner> Um I think it is on full screen. How do I undo it?
#3230 [17:13] <MicroSam> So the Beta or Card
#3231 [17:13] <Extreme> Guntuner: Press F11.
#3232 [17:14] <Guntuner> Then it minimizes it.
#3233 [17:14] <luke_> so my minecraft
#3234 [17:14] <Extreme> MicroSam: "card"?
#3235 [17:14] <Guntuner> I cant resize it after that.
#3236 [17:14] * luke_ [luke_@notlogged] has quit. (Client Quit)
#3237 [17:14] <diego79533> I have windows 10 and when i try to play minecraft it crashes and says pixel format not exelerated
#3238 [17:14] * minecrafthelp502 [minecrafthelp502@notlogged] has joined #minecrafthelp
#3239 [17:14] <Extreme> ??> diego79533 win/dxdiag
#3240 [17:14] <MicroSam> The Minecraft card that you buy.
#3241 [17:14] <Absol> diego79533: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3242 [17:14] <minecrafthelp502> hi
#3243 [17:15] <diego79533> i did that absol
#3244 [17:15] <Extreme> MicroSam: Ah, yes. If you get a prepaid Minecraft card you will be able to get the PC version of the game.
#3245 [17:15] <Extreme> MicroSam: If you have the PC verison, you can also get the Windows 10 Edition for free for now.
#3246 [17:15] <MicroSam> So I should buy the Card and get the Windows 10?
#3247 [17:15] <LILYGILY> Extreme, so what do i do it is downloading but stopped
#3248 [17:15] <Guntuner> Well thanks for the help. I will play on mini screen I guess.
#3249 [17:15] <diego79533> http://paste.ubuntu.com/12075157/
#3250 [17:16] <MicroSam> I'm confused on what I should buy.
#3251 [17:17] <diego79533> what should i do it just keeps on crashing
#3252 [17:17] <Extreme> MicroSam: I think you're a bit confused here, on Windows 10 (the operating system) you can play the normal computer version of the game. You can ALSO play the seperate "Minecraft: Windows 10 Edition" which is the Pocket Edition.
#3253 [17:18] <Extreme> MicroSam: If you have a copy of Minecraft for computers, you can play it on a Windows/Mac/Linux machine, including Windows 10.
#3254 [17:18] <minecrafthelp502> im on the latest snapshot and have been since 15w31a and now im on 15w33b. Whenever i tame a horse, saddle up and even ride it then quit and play again, the horse disappears
#3255 [17:18] * luke_ [luke_@notlogged] has joined #minecrafthelp
#3256 [17:18] <minecrafthelp502> is this a bug?
#3257 [17:18] <luke_> it says its wrong but its right
#3258 [17:19] <luke_> it says my longin is wrong when it is right
#3259 [17:19] <Extreme> minecrafthelp502: Not sure, but you should report it to http://bugs.mojang.com/ if it hasn't already been reported,
#3260 [17:19] <MicroSam> Huh. I think I understand
#3261 [17:19] <MicroSam> Thanks!
#3262 [17:20] <diego79533> I have windows 10 and when i try to play minecraft it crashes and says pixel format not exelerated
#3263 [17:20] <Extreme> MicroSam: No problem.
#3264 [17:20] <Extreme> diego79533: One moment
#3265 [17:21] <diego79533> ok
#3266 [17:21] * myfriendlostacc [myfriendlostacc@notlogged] has joined #minecrafthelp
#3267 [17:22] <minecrafthelp502> one last question, is there any chance of a snapshot corrupting my world if i never change the "use latest version" option in the launcher and only play the latest snapshot ?
#3268 [17:22] <myfriendlostacc> my friend lost his acount to the heartbreak update can anyone help me help him get it back?
#3269 [17:22] <Extreme> minecrafthelp502: There is, yes. Snapshots may not be stable (such as 15w31a) and may break your worlds.
#3270 [17:22] * luke_ [luke_@notlogged] has quit. (Client Quit)
#3271 [17:23] <Extreme> myfriendlostacc: " heartbreak update"?
#3272 [17:23] * Miscayla [Miscayla@notlogged] has joined #minecrafthelp
#3273 [17:23] * MicroSam [MicroSam@notlogged] has quit. (Ping timeout: 204 seconds)
#3274 [17:23] <myfriendlostacc> allot of ppl lost the premium accounts/ they were bade f2p
#3275 [17:23] * Miscayla [Miscayla@notlogged] has quit. (Client Quit)
#3276 [17:23] <Extreme> myfriendlostacc: Sorry?
#3277 [17:23] <myfriendlostacc> made*
#3278 [17:24] <minecrafthelp502> extreme, i think she means Heartbleed Bug
#3279 [17:24] * eduardo_ [eduardo_@notlogged] has joined #minecrafthelp
#3280 [17:24] <myfriendlostacc> ya
#3281 [17:24] * GameMaster322 [GameMaster322@notlogged] has joined #minecrafthelp
#3282 [17:24] <myfriendlostacc> so is there any way to fix his account
#3283 [17:25] * eduardo_ [eduardo_@notlogged] has quit. (Client Quit)
#3284 [17:25] <Extreme> ??> minecrafthelp502 account/hacked
#3285 [17:25] <Absol> minecrafthelp502: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#3286 [17:25] <Absol> minecrafthelp502: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#3287 [17:25] * LILYGILY [LILYGILY@notlogged] has quit. (Ping timeout: 204 seconds)
#3288 [17:25] <minecrafthelp502> @extreme your answer doesnt really answer my question at all, please read it again
#3289 [17:25] <myfriendlostacc> or is his account gone?
#3290 [17:26] <Extreme> diego79533: Open device manager.
#3291 [17:26] * Gords [Gords@notlogged] has joined #minecrafthelp
#3292 [17:26] <diego79533> ok then what
#3293 [17:26] <Gords> hi
#3294 [17:26] <Extreme> minecrafthelp502: I am aware. You believe that your account may have been compromised, correct?
#3295 [17:26] <Extreme> Gords: Hello.
#3296 [17:26] <minecrafthelp502> no
#3297 [17:26] <minecrafthelp502> thats not me
#3298 [17:26] * myfriendlostacc [myfriendlostacc@notlogged] has quit. (Quit: Web client closed)
#3299 [17:26] <minecrafthelp502> thats myfriendloca
#3300 [17:27] <Extreme> diego79533: Expand "Display adapters" and right click the first thing and select "Update driver software"
#3301 [17:27] <minecrafthelp502> lostacc*
#3302 [17:27] * SrPandaPvP [SrPandaPvP@notlogged] has joined #minecrafthelp
#3303 [17:27] <minecrafthelp502> lost acc meaning lost account
#3304 [17:27] * Minecraft [Minecraft@notlogged] has joined #minecrafthelp
#3305 [17:27] <Gords> just setup a minecraft server on my front room computer and wondered if theres anyway i can make the launch of it neater? ie no cmd window popup and no java icon down with all the open programs, on taskbar would ofc be fine.
#3306 [17:28] * frank [frank@notlogged] has joined #minecrafthelp
#3307 [17:28] <Extreme> minecrafthelp502: Er, Snapshots may not be stable (such as 15w31a) and may break your worlds.
#3308 [17:28] * Minecraft is now known as Guest1808
#3309 [17:28] <Gords> im a stickler for tidyness plus i dont want people on the pc clicking about the server and closing it for example :)
#3310 [17:28] <diego79533> when i expand it the only thing that comes up is microsoft display adapter
#3311 [17:28] <minecrafthelp502> @extreme my question was again "is there any chance of a snapshot corrupting my world if i never change the "use latest version" option in the launcher and only play the latest snapshot ? "
#3312 [17:29] <Extreme> Gords: You may be able to launch it as a background process.
#3313 [17:29] <Gords> ooo that sounds promising. ill go google the details. thanks Extreme.
#3314 [17:29] <frank> so i have bought minecraft before and i forgot the email i used and the only thing i remember is my in game username what can i do?
#3315 [17:30] <Extreme> minecrafthelp502: As I said, yes.
#3316 [17:30] <Extreme> ??> frank account/send-email
#3317 [17:30] <Absol> frank: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3318 [17:30] <diego79533> ok i found the update driver sofware
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#3320 [17:31] <frank> okay thanks ill try that
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#3322 [17:31] <Extreme> diego79533: On "basic microsoft display adapter", right click it and select "Update driver software" and then select "Search automatically"
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#3325 [17:32] <diego79533> it says the best driver sofware is already installed
#3326 [17:32] <diego79533> it says the best driver sofware is already installed
#3327 [17:33] * SrPandaPvP [SrPandaPvP@notlogged] has left #minecrafthelp
#3328 [17:33] <Extreme> diego79533: Did you right click the "Basic Microsft Display Adapter"?
#3329 [17:33] <diego79533> yes
#3330 [17:34] <Extreme> diego79533: Search "Windows Update" at Start and install any avaliable updates.
#3331 [17:34] <diego79533> i did it but its says best driver software already installed
#3332 [17:34] <diego79533> ok
#3333 [17:34] * WoofCrewMC [WoofCrewMC@notlogged] has joined #minecrafthelp
#3334 [17:35] <WoofCrewMC> hallo
#3335 [17:35] <WoofCrewMC> hello
#3336 [17:35] <WoofCrewMC> anyone
#3337 [17:35] <diego79533> it says there were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024002e)
#3338 [17:35] <WoofCrewMC> carlos
#3339 [17:35] * HeyItsNaomi [HeyItsNaomi@notlogged] has joined #minecrafthelp
#3340 [17:36] <HeyItsNaomi> i am not able to log into minecraft it keeps saying fix problem and I cant fix problem
#3341 [17:36] <WoofCrewMC> can i send you a screenshot
#3342 [17:36] <HeyItsNaomi> what
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#3344 [17:38] <WoofCrewMC> hello
#3345 [17:39] * WoofCrewMC [WoofCrewMC@notlogged] has quit. (Client Quit)
#3346 [17:39] <diego79533> extreme?
#3347 [17:39] * Puppyboy365 [Puppyboy365@notlogged] has joined #minecrafthelp
#3348 [17:39] <Puppyboy365> hai
#3349 [17:40] <Puppyboy365> can ssomeone help meh
#3350 [17:40] <Extreme> ??> diego79533 win/hosts
#3351 [17:40] <Absol> diego79533: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#3352 [17:40] <Absol> diego79533: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
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#3354 [17:40] <Puppyboy365> someone help?
#3355 [17:40] <Extreme> Puppyboy365: with?
#3356 [17:41] * Puppyboy365_ [Puppyboy365_@notlogged] has joined #minecrafthelp
#3357 [17:41] <Puppyboy365_> ok im back i hade to do something
#3358 [17:42] <Puppyboy365_> m i the only one here
#3359 [17:42] <diego79533> http://paste.ubuntu.com/12075373/
#3360 [17:42] <Puppyboy365_> lol me to
#3361 [17:42] <Puppyboy365_> http://paste.ubuntu.com/12075353/
#3362 [17:43] <Extreme> Puppyboy365_: Download the .exe here - https://downloadcenter.intel.com/download/24973
#3363 [17:43] <Puppyboy365_> ok thx
#3364 [17:43] <Extreme> diego79533: What antivirus and/or firewall are you using?
#3365 [17:43] <Puppyboy365_> me?
#3366 [17:44] <diego79533> i dont know how do i check
#3367 [17:44] <Extreme> ??> diego79533 tools/hjt
#3368 [17:44] <Absol> diego79533: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3369 [17:44] <Absol> diego79533: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3370 [17:44] <Puppyboy365_> why cant i do .zip
#3371 [17:45] <Puppyboy365_> this is boring
#3372 [17:45] <Extreme> Puppyboy365_: er, what?
#3373 [17:45] <Puppyboy365_> why cant i do .zip
#3374 [17:45] <Extreme> Puppyboy365_: If you wish to use the .ZIP, go ahead...
#3375 [17:46] <diego79533> http://paste.ubuntu.com/12075406/
#3376 [17:46] <Extreme> Puppyboy365_: That's assuming you know how to extract the files and run the setup executable
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#3378 [17:47] <Extreme> diego79533: Do you own the computer?
#3379 [17:47] <diego79533> yes
#3380 [17:48] * Puppyboy365 [Puppyboy365@notlogged] has joined #minecrafthelp
#3381 [17:48] <Extreme> diego79533: A program on your computer (or your network) is blocking Windows update. You can contact Microsoft support here: https://partner.support.services.microsoft.com/en-us/contact/menu/hardware/windowspc/ts/
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#3383 [17:49] <diego79533> once im there witch do i chose
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#3390 [17:54] <yomoneyman> Thank you cuube the thired
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#3394 [17:57] <soda> hello i have recently updated to windows 10 and now i am getting a graphics driver error.
#3395 [17:57] <soda> when i attempt to play minecraft
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#3405 [18:18] <bobthesergeant> hello. having issue with driver apparently
#3406 [18:18] <bobthesergeant> http://paste.ubuntu.com/12075586/
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#3408 [18:19] <bobthesergeant> no?
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#3413 [18:22] <Gabe2318002> Hi I have had a Minecraft account for nearly 3 years now and all of a sudden I can't login to my account and I know that I have used the correct username and password as I recently updated them. I had my Minecraft account on a bellsouth email account, but I believe the email has been deleted. Any help is appreciated! Thanks
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#3419 [18:30] <Gabe2318002> Hi I have had a Minecraft account for nearly 3 years now and all of a sudden I can't login to my account and I know that I have used the correct username and password as I recently updated them. I had my Minecraft account on a bellsouth email account, but I believe the email has been deleted. Any help is appreciated! Thanks
#3420 [18:31] <Puppyboy365> hai my minecraft has been crashing and it says i should update my graphic drivers on intel but intel says they r up to date what do i do
#3421 [18:32] <Puppyboy365> anyone here?
#3422 [18:32] * SrPandaPvP [SrPandaPvP@notlogged] has joined #minecrafthelp
#3423 [18:32] <Puppyboy365> ummmm
#3424 [18:34] * Puppyboy365_ [Puppyboy365_@notlogged] has joined #minecrafthelp
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#3426 [18:34] <Puppyboy365_> is any one here
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#3431 [18:36] <Gabe2318002> Hi I have had a Minecraft account for nearly 3 years now and all of a sudden I can't login to my account and I know that I have used the correct username and password as I recently updated them. I had my Minecraft account on a bellsouth email account, but I believe the email has been deleted. Any help is appreciated! Thanks
#3432 [18:40] * DarkWings736 [DarkWings736@notlogged] has joined #minecrafthelp
#3433 [18:40] <Gabe2318002> Anyone who can help?
#3434 [18:41] <DarkWings736> oi
#3435 [18:42] * DarkWings736 [DarkWings736@notlogged] has joined #minecrafthelp
#3436 [18:42] <DarkWings736> http://paste.ubuntu.com/12075735/
#3437 [18:44] <DarkWings736> ------------------ System Information ------------------ Time of this report: 8/13/2015, 20:27:46 Machine name: AIRTON-PC Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.150202-1521) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Semp Toshiba System Model: IS 1412 BIOS: BIOS Version : 1.06SL Processor: Pentium(R) Dual-Cor
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#3445 [18:48] <ItsEren> Can someone help me please I am locked out of my minecraft avvount
#3446 [18:48] <ItsEren> account
#3447 [18:48] <Gabe2318002> Yeah I cant log in
#3448 [18:48] <Gabe2318002> I have an old account and I have my pass but it says it is wrong
#3449 [18:48] * jakethekiller66 [jakethekiller66@notlogged] has joined #minecrafthelp
#3450 [18:49] <jakethekiller66> hey guys
#3451 [18:49] <Gabe2318002> Hi
#3452 [18:49] <ItsEren> Same I have tried resetting deleting minecraft but none of it works I too had an older account but then I updated to Windows 10
#3453 [18:49] <ItsEren> Hi
#3454 [18:49] <Gabe2318002> Same problem ItsEren
#3455 [18:49] <ItsEren> Can you assist us
#3456 [18:49] <Gabe2318002> Maybe windows 10?
#3457 [18:50] <jakethekiller66> so my brother changed my security questions and now they wont work when i type in the answers but my old email doesnt work anymore so i cant log in to my mojang account
#3458 [18:50] <ItsEren> I can get in it saysmy account doesnt even exist
#3459 [18:50] <jakethekiller66> so my brother changed my security questions and now they wont work when i type in the answers but my old email doesnt work anymore so i cant log in to my mojang account
#3460 [18:50] <jakethekiller66> can anyone help me?
#3461 [18:50] <Gabe2318002> Its says I have an account but it wont take my pass
#3462 [18:51] <jakethekiller66> who is helping here?
#3463 [18:51] <ItsEren> I just wont except my password or my email
#3464 [18:51] <Gabe2318002> Yeah
#3465 [18:51] <ItsEren> Not me
#3466 [18:51] <Gabe2318002> I am getting very frustrated
#3467 [18:51] <jakethekiller66> gabe is it you?
#3468 [18:51] <Gabe2318002> ?
#3469 [18:51] <jakethekiller66> whos the helper here
#3470 [18:51] <ItsEren> Same gabe
#3471 [18:51] * Cvolton is now known as Cvolton||AFK
#3472 [18:51] <ItsEren> Gabe are you running windows 10
#3473 [18:51] <jakethekiller66> this is the support channel where is the helper
#3474 [18:51] <Gabe2318002> Yes I just got Windows 10
#3475 [18:52] <Extreme> ??> jakethekiller66 account/send-email
#3476 [18:52] <Absol> jakethekiller66: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3477 [18:52] <Gabe2318002> Makes me wonder
#3478 [18:52] <ItsEren> same the minute i booted up minecraft it just wouldnt except anything
#3479 [18:52] <Extreme> Gabe2318002: Have you tried to reset your password?
#3480 [18:52] <Gabe2318002> Yes and it doesnt work cause my old email is gone
#3481 [18:52] <Extreme> ItsEren: What's the issue?
#3482 [18:52] <ItsEren> Yes on various occasions
#3483 [18:53] <Extreme> ??> Gabe2318002 account/send-email
#3484 [18:53] <Absol> Gabe2318002: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3485 [18:53] <ItsEren> I cant access my minecraft acount
#3486 [18:53] <Extreme> ItsEren: What happens when you try?
#3487 [18:53] <ItsEren> I have tried resseting my password
#3488 [18:53] * Xelom [Xelom@notlogged] has joined #minecrafthelp
#3489 [18:53] <ItsEren> I says
#3490 [18:53] <ItsEren> give me a minute please
#3491 [18:53] <Xelom> Hello
#3492 [18:53] <jakethekiller66> extreme i dont even know my id i have no idea how to find it
#3493 [18:53] <Extreme> Xelom: Hello.
#3494 [18:53] <Extreme> ??> jakethekiller66 account/trans-id
#3495 [18:53] <Absol> jakethekiller66: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3496 [18:53] <Absol> jakethekiller66: If you used PaySafeCard, your transaction ID is the card number.
#3497 [18:54] <Extreme> jakethekiller66: DO NOT post it here.
#3498 [18:54] <jakethekiller66> ik
#3499 [18:54] <jakethekiller66> but i am so confuesed
#3500 [18:54] <jakethekiller66> confused
#3501 [18:54] <ItsEren> InvalidCredentialsException
#3502 [18:54] * Antqrtic [Antqrtic@notlogged] has joined #minecrafthelp
#3503 [18:54] <ItsEren> I have had my account for years but as soon as i update to windows 10 I have issues
#3504 [18:55] <Extreme> ItsEren: Have you tried to reset your password?
#3505 [18:55] <Extreme> jakethekiller66: When did you buy Minecraft?
#3506 [18:55] <ItsEren> Yes
#3507 [18:55] <ItsEren> Same error
#3508 [18:55] <jakethekiller66> like a year ago
#3509 [18:55] <ItsEren> Maybe 3 years ago
#3510 [18:55] <jakethekiller66> but i mean ive never had promblems
#3511 [18:55] <Extreme> ItsEren: Account issues have nothing to do with what operating system you are using.
#3512 [18:55] <Antqrtic> I am having problems with starting up Minecraft and it says to visit a website for my Pixel Format not Accelerated. I don't know how to fix this and it won't start up.
#3513 [18:55] * jakethekiller66 [jakethekiller66@notlogged] has quit. (Quit: Web client closed)
#3514 [18:55] <ItsEren> So what can I do
#3515 [18:55] <Antqrtic> I visited the website and it does not help.
#3516 [18:55] <Extreme> ??> Antqrtic win/dxdiag
#3517 [18:55] <Absol> Antqrtic: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3518 [18:55] <Antqrtic> \I did.
#3519 [18:56] <Antqrtic> I did those instructions.
#3520 [18:56] <Extreme> ItsEren: Were you able to reset your password?
#3521 [18:56] <Extreme> Antqrtic: Give us the link then.
#3522 [18:56] <Antqrtic> All of my drivers are updated.
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#3524 [18:56] * pikminmj9 [pikminmj9@notlogged] has joined #minecrafthelp
#3525 [18:56] <Antqrtic> I made an ubuntu pastebin.
#3526 [18:56] <Antqrtic> http://paste.ubuntu.com/12075833/
#3527 [18:56] <Antqrtic> I don't know what to do and it's been happening to me all day.
#3528 [18:56] <Extreme> Antqrtic: Download and install Catalyst Software Suite here - https://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#3529 [18:56] <Gabe2318002> Ok so I sent an email
#3530 [18:56] <ItsEren> Minecraft is being handed out free with windows 10 could that be interefering? And i reset it multiple times have tried with the new password but it says its wrong
#3531 [18:57] <Antqrtic> Extreme, should this fix it?
#3532 [18:57] * Babyalmmighty [Babyalmmighty@notlogged] has joined #minecrafthelp
#3533 [18:57] <Extreme> ItsEren: No.
#3534 [18:57] <Extreme> ItsEren: As I said, account issues have nothing to do with the OS you're using.
#3535 [18:57] <ItsEren> So what can i do
#3536 [18:57] <Extreme> <+Extreme> ItsEren: Were you able to reset your password?
#3537 [18:57] <Gabe2318002> Extreme minecraft.net and mojang are both giving me log in issues bot due to my password
#3538 [18:58] <ItsEren> yes
#3539 [18:58] <Extreme> ??> ItsEren login/throttle
#3540 [18:58] <Absol> ItsEren: Your login is being throttled, which will prevent you from logging in.
#3541 [18:58] <Absol> ItsEren: You will have to wait 3 hours without logging in for it to reset.
#3542 [18:58] * Babyalmmighty [Babyalmmighty@notlogged] has quit. (Client Quit)
#3543 [18:58] <ItsEren> whats that mean
#3544 [18:58] * Water [Water@notlogged] has joined #minecrafthelp
#3545 [18:58] <Extreme> Gabe2318002: As Absol told you, email Mojang.
#3546 [18:58] <ItsEren> Why is it being throttled
#3547 [18:59] <Gabe2318002> ok I did I will just wait then thanks for the help!
#3548 [18:59] <Extreme> ItsEren: Google.
#3549 [18:59] <ItsEren> Google?
#3550 [18:59] * Water [Water@notlogged] has quit. (Client Quit)
#3551 [19:00] <Extreme> ItsEren: If you fail too many login attempts, you will be locked out temporarily.
#3552 [19:00] <ItsEren> But I had this issue on my first try
#3553 [19:00] <pikminmj9> hey i need help, my minecraft wont open any more after getting windows 10, it say my drivers are outdated?
#3554 [19:00] * Antqrtic_ [Antqrtic_@notlogged] has joined #minecrafthelp
#3555 [19:00] <ItsEren> Update your drivers
#3556 [19:00] <pikminmj9> it wont allow me, it says they are updated
#3557 [19:01] <Extreme> ItsEren: Someone (or something) on your network logged in with your account and failed too many login attempts.
#3558 [19:01] <ItsEren> Try deleting it and reinstalling it
#3559 [19:01] <Antqrtic_> Extreme: I got the Catalyst thing but it shut my computer down and now the Catalyst is uninstalled.
#3560 [19:01] <Extreme> ??> pikminmj9 win/dxdiag
#3561 [19:01] <Absol> pikminmj9: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3562 [19:01] <ItsEren> Ok so i just have to wait
#3563 [19:01] <Extreme> Antqrtic_: "it shut my computer down"?
#3564 [19:01] <ItsEren> And if that doesnt work then what
#3565 [19:01] <pikminmj9> yea i ddi that u need the link? http://paste.ubuntu.com/12075831/
#3566 [19:01] <Extreme> Antqrtic_: You mean it asked you to restart?
#3567 [19:01] <Antqrtic_> Extreme: No.
#3568 [19:01] <Antqrtic_> Extreme: It force restarted.
#3569 [19:02] <Extreme> pikminmj9: Your graphics chipset dosen't have updated drivers from Intel for Windows 8 and above. You will need to go back to Windows 7 if you wish to play Minecraft.
#3570 [19:02] <Extreme> Antqrtic_: It does not "force restart" - did you install the driver properly?
#3571 [19:02] <ItsEren> extreme?
#3572 [19:03] <pikminmj9> hmm is that the onlyn option, u dont think they will patch it extreme?
#3573 [19:03] <Extreme> ItsEren: Come back here.
#3574 [19:03] <Extreme> ItsEren: Or you can contact Mojang support directly.
#3575 [19:03] <ItsEren> What if after three hours i still have issues
#3576 [19:03] * Derpmaster10 [Derpmaster10@notlogged] has joined #minecrafthelp
#3577 [19:03] <Antqrtic_> Extreme: If you mean following all the instructions correctly and downloading.. yes, but when my computer restart the driver uninstalled.\
#3578 [19:03] <ItsEren> Ok Thank you have a nice day
#3579 [19:03] * ItsEren [ItsEren@notlogged] has quit. (Quit: Web client closed)
#3580 [19:03] <pikminmj9> id rather not go back to windows 7 considering all the work iv done to update
#3581 [19:04] * LordEuronymous [LordEuronymous@notlogged] has joined #minecrafthelp
#3582 [19:04] <Derpmaster10> I need help
#3583 [19:04] <Extreme> Antqrtic_: Alright, install them as directed here - http://hopper.minecraft.net/help/guides/drivers/amd-manual-install/
#3584 [19:04] <Xelom> IMO windows 7 is a LOT better than windows 10 so it is worth downgrading
#3585 [19:04] <Extreme> Derpmaster10: With?
#3586 [19:04] <Extreme> Xelom: No, it is not.
#3587 [19:04] <Xelom> But thats just my opinion
#3588 [19:04] <Antqrtic_> Extreme: That page is not opening?
#3589 [19:04] * jakethekiller66 [jakethekiller66@notlogged] has joined #minecrafthelp
#3590 [19:05] <Derpmaster10> my minecraft is not working every sence i got window 10
#3591 [19:05] <pikminmj9> yea xelom i see your point, but ever since i upgraded my internet seems a lot faster
#3592 [19:05] <Derpmaster10> i did every thing they said
#3593 [19:05] * Gabe2318002 [Gabe2318002@notlogged] has quit. (Quit: Web client closed)
#3594 [19:05] <Derpmaster10> i got the link 2
#3595 [19:05] <Antqrtic_> Extreme: Also, you're sending me all this AMD stuff, I'm not a tech wizard, but are intel and AMD 2 different things?
#3596 [19:05] <Xelom> In my opinion it is, Extreme, but we all don't have to agree
#3597 [19:05] <Extreme> Xelom: Windows 7 is no longer getting mainstream support form Microsoft.
#3598 [19:06] <jakethekiller66> what was the link i use to change my security questions when my email changed?
#3599 [19:06] <Antqrtic_> Extreme: Did you actually see the pastebin I sent? That gives information on my driver and what is causing me not to open Minecraft.
#3600 [19:06] <Xelom> Maybe not, I just prefer windows 7 to windows 10, Extreme
#3601 [19:06] <Derpmaster10> what shuld i do i did every thing and i got the link i said to come on here and ask for help and give them the link
#3602 [19:06] <jakethekiller66> what was the link i use to change my security questions when my email changed? extreme
#3603 [19:07] <Extreme> Antqrtic_: You were having "Pixel Format Not Accelerated" issues -- correct?
#3604 [19:07] <Antqrtic_> Extreme: Yes, that is what the Minecraft crash report sent me to.
#3605 [19:07] <Extreme> jakethekiller66: Can you login to the account?
#3606 [19:07] <Extreme> Antqrtic_: Then yes, you must update your drivers.
#3607 [19:07] <jakethekiller66> no
#3608 [19:07] <Antqrtic_> Extreme: But AMD drivers and INTEL drivers are 2 different things, correct?
#3609 [19:08] <pikminmj9> it wont allow me to update drivers though, intel said no drivers found
#3610 [19:08] <Extreme> Antqrtic_: Correct. You have an AMD graphics card, not an Intel chipset.
#3611 [19:08] <Antqrtic_> Extreme: Oh, I implemented a new graphics card because my old one was getting 10 fps.
#3612 [19:08] <Antqrtic_> Extreme: My bad.
#3613 [19:09] <jakethekiller66> no I can't login
#3614 [19:09] <Derpmaster10> i updated the drive but it still wont work
#3615 [19:10] <Antqrtic_> Extreme: So, if I am right, this link you sent me would make me delete my current graphics card, and then install the exact same one?
#3616 [19:10] <Derpmaster10> nothing is working plz help
#3617 [19:10] <Extreme> ??> jakethekiller66 account/send-email
#3618 [19:10] <Absol> jakethekiller66: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3619 [19:10] * Ashtonmb87 [Ashtonmb87@notlogged] has joined #minecrafthelp
#3620 [19:10] <Extreme> Antqrtic_: You cannot "delete" a graphics card, it is hardware inside your computer.
#3621 [19:11] * LordEuronymous [LordEuronymous@notlogged] has quit. (Ping timeout: 206 seconds)
#3622 [19:11] <Extreme> Antqrtic_: But yes, you must uninstall the current driver (if there is one) and install the driver with Device manager.
#3623 [19:11] <Antqrtic_> Extreme: Okay, so I do not need to download anything to do this?
#3624 [19:11] <jakethekiller66> wait what should i do?
#3625 [19:12] * Xelom is now known as Xelom|AFK
#3626 [19:12] * ToughGirlyGamer [ToughGirlyGamer@notlogged] has joined #minecrafthelp
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#3629 [19:12] <Extreme> Xelom: Windows 10 is fully backwards compatible as far back as Windows 95. Regardless, Minecraft does not care what operating system you are using, as long as it can understand the file system.
#3630 [19:12] <Ashtonmb87> can someone help me, my launcher has ben offline for the past few days, but noone else's launcher are offline. plz help?
#3631 [19:13] <jakethekiller66> what should i do to change my security questions when my email changed? extreme
#3632 [19:13] <Derpmaster10> can some one plz help me
#3633 [19:13] <Extreme> ??> Ashtonmb87 launcher/log
#3634 [19:13] <Absol> Ashtonmb87: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3635 [19:13] <Antqrtic_> Extreme: And most likely, this will fix my Minecraft problem, if I remove my driver and install a new one using device manager?
#3636 [19:13] <Absol> Ashtonmb87: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3637 [19:13] <Ashtonmb87> ok
#3638 [19:13] <Extreme> Derpmaster10: Give us the link to your DxDiag.
#3639 [19:14] <Derpmaster10> http://paste.ubuntu.com/12075864/
#3640 [19:14] * gasser [gasser@notlogged] has joined #minecrafthelp
#3641 [19:14] <Ashtonmb87> here it is: [16:13:58 INFO]: Minecraft Launcher 1.6.19 (through bootstrap 100) started on windows...
#3642 [19:14] <jakethekiller66> what should i do to change my security questions when my email changed?
#3643 [19:14] <ToughGirlyGamer> Having the same issue as Extreme
#3644 [19:14] <Ashtonmb87> 16:13:58 INFO]: Current time is Aug 13, 2015 4:13:58 PM
#3645 [19:14] <Extreme> Ashtonmb87: Read what Absol said.
#3646 [19:15] <pikminmj9> how to i upate my drivers exactly?
#3647 [19:15] <Ashtonmb87> [16:13:58 INFO]: System.getProperty('os.version') == '6.3'
#3648 [19:15] * jakethekiller66_ [jakethekiller66_@notlogged] has joined #minecrafthelp
#3649 [19:15] * Espercorn kicked Ashtonmb87 from #minecrafthelp (Reason: shtonmb87 :(Extreme) No reason given)
#3650 [19:15] <ToughGirlyGamer> http://paste.ubuntu.com/12075947/
#3651 [19:15] * will [will@notlogged] has joined #minecrafthelp
#3652 [19:15] <pikminmj9> get to the intel driver update utilitiy, right?
#3653 [19:15] <jakethekiller66_> I NEED HELP
#3654 [19:15] * Ashtonmb87 [Ashtonmb87@notlogged] has joined #minecrafthelp
#3655 [19:15] <Extreme> Derpmaster10: Search "Windows Update" at Start and download any avaliable updates.
#3656 [19:15] <Ashtonmb87> can someone please help me
#3657 [19:15] <jakethekiller66_> guys i need an amswer
#3658 [19:15] <Extreme> ??> Ashtonmb87 launcher/log
#3659 [19:15] <will> i cant get minecraft to load past the sign in screen
#3660 [19:15] <Absol> Ashtonmb87: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3661 [19:15] <Absol> Ashtonmb87: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3662 [19:15] <Extreme> will: What happens?
#3663 [19:16] <Derpmaster10> ok
#3664 [19:16] <Extreme> ToughGirlyGamer: One moment.
#3665 [19:16] * ka [ka@notlogged] has joined #minecrafthelp
#3666 [19:16] <will> i open the exe and it just says loading forever
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#3668 [19:16] <pikminmj9> why does the intel driver update utility say no driver found
#3669 [19:16] <jakethekiller66_> ka i have a question
#3670 [19:16] <jakethekiller66_> wow
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#3674 [19:17] <Extreme> ToughGirlyGamer: Download the .exe here - https://downloadcenter.intel.com/download/24972/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32-bit
#3675 [19:17] <jakethekiller66_> what do i do when my email is broken and i cant login to my mojang account becuase my question answers wont work
#3676 [19:17] <Extreme> pikminmj9: Do not use the driver utility.
#3677 [19:17] <Extreme> ??> pikminmj9 win/dxdiag
#3678 [19:17] <Absol> pikminmj9: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3679 [19:17] <jakethekiller66_> what do i do when my email is broken and i cant login to my mojang account becuase my question answers wont work
#3680 [19:17] <Extreme> ??> jakethekiller66_ account/send-email
#3681 [19:17] <Absol> jakethekiller66_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3682 [19:18] <Derpmaster10> i am udateing some thing hope it works
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#3684 [19:18] <pikminmj9> extreme i got the link http://paste.ubuntu.com/12075831/
#3685 [19:18] <Antqrtic_> Extreme: Can you send me an AMD driver to use?
#3686 [19:18] <jakethekiller66_> i dont have my id and i cant find it
#3687 [19:18] <pikminmj9> i will check it out absol
#3688 [19:18] <jakethekiller66_> ive looked at the article but i cant find my id anywhere
#3689 [19:18] <Extreme> Antqrtic_: https://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#3690 [19:19] <Extreme> jakethekiller66_: When did you buy Minecraft?
#3691 [19:19] <jakethekiller66_> is their a phone number i can please call
#3692 [19:19] <pikminmj9> yup did that, give me that link above absol
#3693 [19:19] <jakethekiller66_> is their a phone number i can please call
#3694 [19:19] <jakethekiller66_> like a year ago
#3695 [19:19] <Extreme> pikminmj9: Did you read what I told you earlier?
#3696 [19:19] <Extreme> pikminmj9: Your graphics chipset dosen't have updated drivers from Intel for Windows 8 and above. You will need to go back to Windows 7 if you wish to play Minecraft.
#3697 [19:19] <jakethekiller66_> extreme is their a phone number i can call to get help because my stuff is messed up
#3698 [19:20] <Extreme> jakethekiller66_: You can email Mojang without the transaction id. And no, Mojang does not operate a call center.
#3699 [19:20] <pikminmj9> yes i saw that extreme, but i asked if theirs any other option other than downgrading?
#3700 [19:20] <jakethekiller66_> i dont have to have to id?
#3701 [19:21] <jakethekiller66_> whats the email i send it to
#3702 [19:21] <Extreme> jakethekiller66_: What payment method did you use?
#3703 [19:21] <Ashtonmb87> [16:13:58 INFO]: Minecraft Launcher 1.6.19 (through bootstrap 100) started on windows..[16:13:58 INFO]: Current time is Aug 13, 2015 4:13:58 PM[16:13:58 INFO]: System.getProperty('os.name') == 'Windows 8.1' [16:13:58 INFO]: System.getProperty('os.version') == '6.3' [16:13:58 INFO]: System.getProperty('os.arch') == 'amd64' [16:13:58 INFO]: System.getProperty('java.version') == '1.8.0_25' [16:13:58 INFO]: System.getProperty('java.vendor') == 'Ora
#3704 [19:21] <jakethekiller66_> i used card in the store
#3705 [19:21] <ToughGirlyGamer> Thanks Extreme downloaded it and going to restart computer no =)
#3706 [19:21] <jakethekiller66_> from toys are rus
#3707 [19:21] <ToughGirlyGamer> *now
#3708 [19:21] <Extreme> pikminmj9: You can still play the Windows 10 Edition, if you wish to play on Windows 10. You may still be able to force the windows 7 drivers from Intel to work, but that would be outside the scope of the channel.
#3709 [19:21] <jakethekiller66_> toys r us
#3710 [19:22] <will> still trying to sign into my account just keeps loading
#3711 [19:22] <Extreme> jakethekiller66_: You need that card's code then.
#3712 [19:22] <Ashtonmb87> my launcher if offline for the past few days, can someone help
#3713 [19:22] <Ashtonmb87> is
#3714 [19:22] * Antqrtic [Antqrtic@notlogged] has joined #minecrafthelp
#3715 [19:22] <Extreme> ??> Ashtonmb87 launcher/log
#3716 [19:22] <Absol> Ashtonmb87: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3717 [19:22] <Absol> Ashtonmb87: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3718 [19:22] <Extreme> Ashtonmb87: Read those instructions carefully.
#3719 [19:23] <Antqrtic> Extreme: I tried to download the AMD driver, but as soon as I did, it said, "Windows has detected a problem and shut down your computer for your safety." or something along the lines of that.
#3720 [19:23] <Extreme> jakethekiller66_: The code on the prepaid card is your transaction id.
#3721 [19:23] <pikminmj9> yes i understand, still though the websites i visit felt pretty confident they could find a soultion for this problem, u think calling mojang/windows 10 would help my cause
#3722 [19:23] <jakethekiller66_> ive had minecraft for a year i what do i do i didnt keep that scratchy card thing
#3723 [19:23] <Extreme> Antqrtic: When you downloaded the driver?
#3724 [19:23] <Ashtonmb87> http://paste.ubuntu.com/12076015/
#3725 [19:23] * Antqrtic_ [Antqrtic_@notlogged] has quit. (Ping timeout: 204 seconds)
#3726 [19:23] <Antqrtic> Extreme: Either that or while I was in the process of downloading, either way my windows shut down my computer for "safety" reasons.
#3727 [19:24] <jakethekiller66_> so i use the card i used to pay for it?
#3728 [19:24] <Extreme> Antqrtic: You can try using this driver from Dell then - http://downloads.dell.com/FOLDER27539M/1/VIDEO_DRVR_WIN_R252163.EXE
#3729 [19:24] <Extreme> Antqrtic: If that does not work, you must contact Dell for assistance.
#3730 [19:25] * ToughGirlyGamer [ToughGirlyGamer@notlogged] has quit. (Ping timeout: 204 seconds)
#3731 [19:25] <Antqrtic> Extreme: Okay, so what should I do in order to install this driver then, is it the same as the page you sent me for installing the AMD driver?
#3732 [19:25] <Extreme> jakethekiller66_: Yes, the code on the back of the prepaid Minecraft card.
#3733 [19:25] <jakethekiller66_> but i dont have that card
#3734 [19:26] <jakethekiller66_> ugg
#3735 [19:26] <Antqrtic> Extreme: How do I install this driver exactly?
#3736 [19:27] <Extreme> jakethekiller66_: Then you can't recover your account unless you kept a picture of it or have copied the code somewhere.
#3737 [19:27] <pikminmj9> Extreme: do u know which driver i currently have from this link, i cant find it i guess http://paste.ubuntu.com/12075831/
#3738 [19:27] <jakethekiller66_> wow
#3739 [19:27] <Ashtonmb87> my launcher/log: http://paste.ubuntu.com/12076015/
#3740 [19:28] <Extreme> pikminmj9: It does not matter who you contact, that will not make a difference. Intel does not care, so unless they start caring about their legacy hardware, they won't be making an update.
#3741 [19:29] <Antqrtic> Extreme: How do I install the dell driver?
#3742 [19:29] <Extreme> Ashtonmb87: What antivirus and/or firewall are you using?
#3743 [19:29] <Extreme> Antqrtic: Run the exe and it should start installing the driver.
#3744 [19:29] <Ashtonmb87> trend micro security
#3745 [19:29] * AdvancingTECH [AdvancingTECH@notlogged] has joined #minecrafthelp
#3746 [19:30] <Antqrtic> Extreme: Alright, just wanted to be sure/safe.
#3747 [19:30] <Extreme> Ashtonmb87: Disable it and try Minecraft again.
#3748 [19:30] <AdvancingTECH> I literally just reset my password, and it keeps saying it's wrong. What\s going on?
#3749 [19:30] <pikminmj9> Extreme: yea i thought so, well thanks for the help, i will try a few more things, and if they dont work than i guess i will just have to revert to windows 7 (or buy a new computer)
#3750 [19:30] <Extreme> ??> AdvancingTECH login/throttle
#3751 [19:30] <Absol> AdvancingTECH: Your login is being throttled, which will prevent you from logging in.
#3752 [19:30] <Absol> AdvancingTECH: You will have to wait 3 hours without logging in for it to reset.
#3753 [19:31] <Antqrtic> Extreme: http://imgur.com/jnJ1gZY
#3754 [19:31] <AdvancingTECH> Can you tell me how you know this?
#3755 [19:31] <Antqrtic> Extreme: There was no luck for downloading that dell driver.
#3756 [19:31] * jakethekiller66_ [jakethekiller66_@notlogged] has quit. (Ping timeout: 204 seconds)
#3757 [19:31] <Ashtonmb87> that did not do anything sadly.
#3758 [19:31] <Extreme> Antqrtic: Contact Dell.
#3759 [19:31] <Antqrtic> Extreme: Okay.
#3760 [19:32] <Extreme> ??> Ashtonmb87 tools/hjt
#3761 [19:32] <Absol> Ashtonmb87: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3762 [19:32] <Absol> Ashtonmb87: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#3766 [19:33] <Xelom> Hello
#3767 [19:34] * jakethekiller66 [jakethekiller66@notlogged] has quit. (Ping timeout: 204 seconds)
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#3771 [19:35] <tripppledubz> hello?
#3772 [19:35] <tripppledubz> is anybody there
#3773 [19:35] <Xelom> Yes
#3774 [19:35] <Xelom> Do you need help?
#3775 [19:35] <Ashtonmb87> http://paste.ubuntu.com/12076073/
#3776 [19:36] <Xelom> I can help you to a certain extent, tripppledubz
#3777 [19:37] <Xelom> Does anyone need hel
#3778 [19:37] <Xelom> help*
#3779 [19:37] <Ashtonmb87> what is a/the CTCP
#3780 [19:37] <Ashtonmb87> what is a/the CTCP
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#3782 [19:38] <will> i do i cant even get past signing in on the launch screen
#3783 [19:39] <Extreme> Ashtonmb87: You may want to consider to "Refresh" your PC. There are reminisants of adware on it, namely SearchProtect. Try disableing Windows Firewall also, as that may also be blocking Minecraft.
#3784 [19:39] * tripppledubz [tripppledubz@notlogged] has quit. (Ping timeout: 204 seconds)
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#3786 [19:41] <Ashtonmb87> firewall disabling didn't work and, me and my dad already tried refreshing my PC
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#3794 [19:49] <pikminmj9> anyone still here?
#3795 [19:49] <Ashtonmb87> i'm her
#3796 [19:49] <Ashtonmb87> here
#3797 [19:49] <pikminmj9> u having problems with the update to windows 10 too?
#3798 [19:50] <Ashtonmb87> now that I think about it, yes
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#3800 [19:50] <Ashtonmb87> i'm canceling my reservation to windows 10
#3801 [19:50] <pikminmj9> minecraft wont work anymore, which makes no sence to me, not like any compents in my computer ever changed :/
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#3803 [19:51] <pikminmj9> u can just get it right now if u want, thats what i did, althouhg with these minecraft problems im not sure if i would reccmend it
#3804 [19:52] <Ashtonmb87> my problem is that my minecraft is most likely ofline forever
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#3808 [19:52] <pikminmj9> any of u guys the experts of the chat?
#3809 [19:52] <WoofCrewMC> ya
#3810 [19:53] <WoofCrewMC> i need one
#3811 [19:53] <pikminmj9> whats your problem, altough i doubt i could help
#3812 [19:53] <Ashtonmb87> sry not chat expert
#3813 [19:53] <WoofCrewMC> i cant connect to servers
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#3816 [19:54] <pikminmj9> hmm ok, completly diffrent from my problem, allthough all the guys helpig seemed to have logged off
#3817 [19:54] <WoofCrewMC> do u know what lava.lang.exception
#3818 [19:54] <pikminmj9> no, sorry, its my first day even in this chat so i have no expeirence really in helping with other problems
#3819 [19:55] <WoofCrewMC> oh whats yours?
#3820 [19:55] <pikminmj9> updated to windows 10 and minecraft wont open anymore
#3821 [19:55] <pikminmj9> they said the only fix was to downgrade to windows 7 again, even though i was updated for 5 hours yesterday
#3822 [19:55] <WoofCrewMC> try creating a short cut
#3823 [19:56] <WoofCrewMC> or re intalling it
#3824 [19:56] <pikminmj9> no its a bigger problem than that, something about my drivers not being compatibal with windows 10 i guess
#3825 [19:56] <WoofCrewMC> go to http://xbox.com/minewin10 he will help
#3826 [19:56] <pikminmj9> k i will check it out now
#3827 [19:57] <Extreme> WoofCrewMC: That is not correct.
#3828 [19:57] <Extreme> WoofCrewMC: That is for account-related issues with the Windows 10 Edition.
#3829 [19:57] <pikminmj9> yea i see
#3830 [19:57] <Extreme> WoofCrewMC: Minecraft did not work after you refreshed your PC?
#3831 [19:57] <pikminmj9> all well, i will just call it a night i guess, been trying to fix this for 2 hours now, but thx for trying to help
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#3833 [19:58] <Extreme> pikminmj9: I believe I already told you that you must downgrade.
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#3835 [19:58] <Extreme> pikminmj9: I'm not sure why you are trying to get around that, you should blame Intel.
#3836 [19:58] <pikminmj9> yea i kinda do, since their "help" was so crappy
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#3839 [19:59] <pikminmj9> im not trying to ingore your advice, just u gotta understand, it took me a longgg time to get windows 10, kinda sucks to throw it all away
#3840 [19:59] <zuke> Can I get some help with this crash report? http://paste.ubuntu.com/12076191/
#3841 [19:59] <WoofCrewMC> extrem are you a expert?
#3842 [20:00] <Extreme> WoofCrewMC: The people at the right of your screen with a + or @ prepended to their usernames are people who have been here for long enough known for their help and are trusted helpers.
#3843 [20:02] <Extreme> WoofCrewMC: I have personally been here for about 3 years, so yes -- I do know most of the common problems and issues that may arise with Minecraft.
#3844 [20:02] <Ashtonmb87> so any toher ideas to make my game not in offline mode anymore
#3845 [20:02] <Extreme> ??> zuke win/dxdiag
#3846 [20:02] <Absol> zuke: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3847 [20:02] <zuke> Your joking this again?
#3848 [20:03] <Extreme> zuke: Hmm?
#3849 [20:03] <zuke> I swear to god I have upgraded uninstalled reinstalled took my graphics card out and in again
#3850 [20:03] <Extreme> zuke: Does the issue persist without Optifine?
#3851 [20:03] <zuke> let me check
#3852 [20:04] <zuke> tried a new profile without profile and it crashes
#3853 [20:04] <zuke> I have a msi GTX 970
#3854 [20:04] <Extreme> zuke: Give us a crash report without mods.
#3855 [20:04] <zuke> http://paste.ubuntu.com/12076226/
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#3858 [20:05] <Extreme> Ashtonmb87: A program on your computer is blocking the launcher from connecting to sites. You may want to try to Refresh your PC again and check if the issue persists.
#3859 [20:05] * Derpmaster10 [Derpmaster10@notlogged] has quit. (Ping timeout: 204 seconds)
#3860 [20:05] <Extreme> Ashtonmb87: You can also try to uninstall Trend Micro specifically.
#3861 [20:06] <zuke> wait what?
#3862 [20:06] <zuke> oh
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#3864 [20:07] * cauaalves [cauaalves@notlogged] has quit. (Client Quit)
#3865 [20:07] <Extreme> zuke: Give us another DxDiag report.
#3866 [20:08] * cauaalves [cauaalves@notlogged] has joined #minecrafthelp
#3867 [20:08] <zuke> http://paste.ubuntu.com/12076250/
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#3869 [20:08] <queren> hola
#3870 [20:09] <zuke> Don't use it
#3871 [20:09] <queren> alguien que hable español?
#3872 [20:09] <zuke> puede a través de google tranlsate
#3873 [20:10] <queren> HOOOOOOLA!
#3874 [20:10] * doodoo [doodoo@notlogged] has quit. (Quit: Web client closed)
#3875 [20:10] <queren> SABEN QUE TENGO UN PROBLEMA QUE ESTOY TRATANDO DE RESOLVER HACE SEMANAS?
#3876 [20:10] <Extreme> zuke: You do not have the latest drivers installed, get the 355.60 Nvidia drivers.
#3877 [20:10] <Extreme> ??> queren lang/es
#3878 [20:10] <Absol> queren: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#3879 [20:11] <Extreme> zuke: http://www.nvidia.com/download/driverResults.aspx/89125/en-us
#3880 [20:11] <zuke> qué es
#3881 [20:11] <zuke> qué es
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#3883 [20:11] <Extreme> zuke: When you're installing it, select "Custom (Advanced)" and then make sure "Perform a clean installation" is checked.
#3884 [20:12] <zuke> I've done that twice and uninstalled it once
#3885 [20:12] <zuke> And It still says the driver from the 23rd?
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#3887 [20:12] <Extreme> zuke: As I explained, do a clean install.
#3888 [20:13] <zuke> Alrighty then
#3889 [20:13] * andre_ [andre_@notlogged] has joined #minecrafthelp
#3890 [20:14] <queren> OUT A POSTER FROM THIS MESSAGE: We're sorry, but it Seems there was an error while trying to render aspects of the game. To Solve this mistake, it is recommended that you 'update your graphics drivers.
#3891 [20:15] * RabidFlea [RabidFlea@notlogged] has joined #minecrafthelp
#3892 [20:15] <queren> Please pass LINK
#3893 [20:15] <queren> A POSTER OF THIS MESSAGE OUT :. Sorry, but it looks like there was an error in trying to make the aspects of the game to resolve this error, we recommend that you 'update their graphics drivers.
#3894 [20:15] * cauaalves [cauaalves@notlogged] has quit. (Ping timeout: 204 seconds)
#3895 [20:15] <Extreme> ??> queren win/dxdiag
#3896 [20:15] <Absol> queren: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3897 [20:16] <queren> YA LAS SEGUI, PERO NO HAY CASO
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#3899 [20:16] <queren> I followed BUT NOW THERE IS NO CASE
#3900 [20:18] <zuke> Perform a fresh install?
#3901 [20:18] <queren> I HAVE a video card NVIDIA G FORCE 8400 GS
#3902 [20:18] <zuke> queren I feel your pain
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#3905 [20:20] <Extreme> zuke: Correct.
#3906 [20:20] <Miniman_is_cool> Whenever i want to login on account.mojang it says since i need to answer some questions but i dont remember them. so i told mojang to send my parents the email and when the click on the link it thats them back to the questions. i want to change my name but since i cant login a cant plz help/
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#3909 [20:21] <Extreme> queren: You can try the driver here - http://www.nvidia.com/download/driverResults.aspx/82465/en-us
#3910 [20:21] <wired_caller> hello
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#3912 [20:21] <wired_caller> ?
#3913 [20:22] <Miniman_is_cool> Whenever i want to login on account.mojang it says since i need to answer some questions but i dont remember them. so i told mojang to send my parents the email and when the click on the link it thats them back to the questions. i want to change my name but since i cant login a cant plz help
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#3915 [20:23] * iistrafemc [iistrafemc@notlogged] has joined #minecrafthelp
#3916 [20:23] <iistrafemc> WHY DOES MY MINECRAFT CRASH EVERY 2 SECONDS
#3917 [20:24] <zuke> iistrafemc Pixel acceleration windows 10?
#3918 [20:24] <iistrafemc> I run windows 7
#3919 [20:24] <zuke> Mods loaded?
#3920 [20:24] <iistrafemc> i dont use mods
#3921 [20:24] <zuke> Specs?
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#3923 [20:24] <iistrafemc> i can send a crash report
#3924 [20:25] <zuke> Sure pastebin it
#3925 [20:26] <JakeTheMate> Minecraft 1.8.8 not compatible with windows 10. Scanned for drivers but none found. see http://paste.ubuntu.com/12076260/
#3926 [20:26] <iistrafemc> wait it stopped crashing
#3927 [20:27] <Miniman_is_cool> Whenever i want to login on account.mojang it says since i need to answer some questions but i dont remember them. so i told mojang to send my parents the email and when the click on the link it thats them back to the questions. i want to change my name but since i cant login a cant plz help
#3928 [20:27] <iistrafemc> ill give a crash report when it happens again
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#3930 [20:28] <zuke> Welp Updating drivers didn't wokrk
#3931 [20:28] <zuke> Even with a clean install
#3932 [20:30] <JakeTheMate> Minecraft 1.8.8 not compatible with windows 10. Scanned for drivers but none found. see http://paste.ubuntu.com/12076260/
#3933 [20:30] <bg> Can someone please help this guy? Minecraft 1.8.8 not compatible with windows 10. Scanned for drivers but none found. see http://paste.ubuntu.com/12076260/
#3934 [20:30] <Miniman_is_cool> jake uninstall system 32 that should help
#3935 [20:31] <JakeTheMate> How do I do dat???
#3936 [20:31] * xIcey [xIcey@notlogged] has joined #minecrafthelp
#3937 [20:32] <xIcey> Hi
#3938 [20:32] <JakeTheMate> Miniman, How do I do that?
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#3942 [20:33] <Miniman_is_cool> go to start button go to computer type system 32 right click and delete
#3943 [20:33] * Ch1ck3nat0r [Ch1ck3nat0r@notlogged] has quit. (Client Quit)
#3944 [20:33] <gavin> help me plz. i can not upgrade my minecraft directly from my majong account, no link to windows apprear
#3945 [20:34] <bg> Hey Miniman, won't uninstalling System 32 crash the computer?
#3946 [20:35] <Miniman_is_cool> no
#3947 [20:35] <Miniman_is_cool> well yes but then start it up
#3948 [20:36] <bg> I just googled your advice, and it said to never delete system 32
#3949 [20:37] <Miniman_is_cool> thats becuase they dont start it up trust me i had that problem
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#3952 [20:39] <Miniman_is_cool> Whenever i want to login on account.mojang it says since i need to answer some questions but i dont remember them. so i told mojang to send my parents the email and when the click on the link it thats them back to the questions. i want to change my name but since i cant login a cant plz help
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#3971 [21:02] <Lego_Kid5> Hello
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#3977 [21:08] <RainbowsUnicorn1> my minecraft keeps crashing and i dont know why help?!?!?!?!!?
#3978 [21:09] * bobert91 [bobert91@notlogged] has joined #minecrafthelp
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#3980 [21:10] <RainbowsUnicorn1> its started happening ever since i downloaded the most recent game its says it has no idea why its crashing plz help?!?!?!?!!?!?
#3981 [21:10] <RainbowsUnicorn1> but ive had it for years
#3982 [21:10] <bobert91> my minecraft account was hacked and then migrated to a mojang account. i have never done this.
#3983 [21:10] <wearingjok3r> hello i bought minecrafe a long time ago (i remember account info to play) but i dont seem to have a mojang account... how do i claim my free windows 10 copy?
#3984 [21:10] <RainbowsUnicorn1> i dont get it and its always crashing doesnt even load to the accuatle playing game
#3985 [21:11] <RainbowsUnicorn1> i think to claim your windows free copy make sure you keep trying to sign in and make sure your doing it correctly
#3986 [21:12] <bobert91> please help me. i was hacked.
#3987 [21:12] <wearingjok3r> it asks for an email... but i just use my name for login...
#3988 [21:12] <RainbowsUnicorn1> i have no idea about when you get hacked about what to do
#3989 [21:12] <bobert91> well damn
#3990 [21:12] <RainbowsUnicorn1> you may just need to get an entire new account itself
#3991 [21:12] <RainbowsUnicorn1> a none hacked one
#3992 [21:13] <bobert91> but mojang still recognises my email
#3993 [21:13] <bobert91> i can't make a new account
#3994 [21:13] <RainbowsUnicorn1> maybe you need to email mojang about it maybe they can give you a fefund delete that account and get you a new one
#3995 [21:14] <RainbowsUnicorn1> ???????????
#3996 [21:14] <RainbowsUnicorn1> so can anyone help me plz?
#3997 [21:15] <RainbowsUnicorn1> you there??????
#3998 [21:15] <RainbowsUnicorn1> anyway bye............
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#4003 [21:16] <JohnnyGamerMC> hi?
#4004 [21:17] <RainbowsUnicorn1> hey
#4005 [21:17] <JohnnyGamerMC> I have problems with minecraft, someone can help?
#4006 [21:18] <RainbowsUnicorn1> ill try.....
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#4008 [21:19] * FreeSpirit8 [FreeSpirit8@notlogged] has joined #minecrafthelp
#4009 [21:19] <RainbowsUnicorn1> hello?
#4010 [21:19] <JohnnyGamerMC> My game crash
#4011 [21:20] <JohnnyGamerMC> always
#4012 [21:20] <RainbowsUnicorn1> does it even load to the accutale minecraft page so you can click survival or multiplayer
#4013 [21:20] <FreeSpirit8> hi. i'm cannot run the game. it's saying my gaming card is not compatible. ATI Radeon xseries 1300/1550
#4014 [21:20] * kyja1210 [kyja1210@notlogged] has joined #minecrafthelp
#4015 [21:20] <JohnnyGamerMC> yes
#4016 [21:21] <RainbowsUnicorn1> no idea free spirit
#4017 [21:21] <JohnnyGamerMC> I can play ñike 30 secs
#4018 [21:21] <JohnnyGamerMC> like* sorry
#4019 [21:21] <RainbowsUnicorn1> well at least you dont have my problem
#4020 [21:21] <kyja1210> hi can you help me rember my information
#4021 [21:21] <RainbowsUnicorn1> but jhonny maybe your games lagging maybe just lower the graphics and maybe that will help?
#4022 [21:22] <RainbowsUnicorn1> johnny* soz
#4023 [21:22] <JohnnyGamerMC> no
#4024 [21:22] <JohnnyGamerMC> I play 60 fps
#4025 [21:22] <kyja1210> helpthis is useless
#4026 [21:22] <RainbowsUnicorn1> alright then
#4027 [21:22] <RainbowsUnicorn1> i have no clue soz
#4028 [21:22] <kyja1210> GOOD BYE
#4029 [21:22] <RainbowsUnicorn1> bye?
#4030 [21:23] <FreeSpirit8> any tip on the graphic card issue?
#4031 [21:23] <kyja1210> I REALLY NEED HELP?!?!?!?!?1?1?!?!?!?!?!?!?!?!?!??!!?!?!?!?!??!
#4032 [21:23] <RainbowsUnicorn1> make sure your doing it perfectly becuase sometimes you can miss a slight detail
#4033 [21:23] <FreeSpirit8> it's a Radeon X1300/X1550 Series (Microsoft Corporation - WDDM)
#4034 [21:23] * AndroidHacker99 [AndroidHacker99@notlogged] has joined #minecrafthelp
#4035 [21:24] <Lord_Ralex> FreeSpirit8, that is in fact, too old
#4036 [21:24] <JohnnyGamerMC> update it
#4037 [21:24] <AndroidHacker99> Hi, I'd like to revert my recent name change.
#4038 [21:24] <RainbowsUnicorn1> hmmmmm i did mine off the internet so i dont have much idea ll ask my friend she did it off a card
#4039 [21:24] <kyja1210> GOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOD BYEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
#4040 [21:24] <FreeSpirit8> i know...
#4041 [21:24] <JohnnyGamerMC> cya
#4042 [21:24] * Lord_Ralex kicked kyja1210 from #minecrafthelp (Reason: yja1210 :Here is the door)
#4043 [21:24] * Cococynelle [Cococynelle@notlogged] has joined #minecrafthelp
#4044 [21:24] <FreeSpirit8> any chance?
#4045 [21:24] <Lord_Ralex> FreeSpirit8, not really
#4046 [21:24] * Gabe2318002 [Gabe2318002@notlogged] has joined #minecrafthelp
#4047 [21:25] <AndroidHacker99> Can someone help me?
#4048 [21:25] <JohnnyGamerMC> u cant AndroidHacker
#4049 [21:25] <RainbowsUnicorn1> i dont know soz
#4050 [21:25] <Cococynelle> It seems like my redeem code didn't work
#4051 [21:25] <JohnnyGamerMC> wait 1 moth
#4052 [21:25] <Gabe2318002> My account decided to work again and I got it migrated. Thanks guys!
#4053 [21:25] * Lord_Ralex kicked JohnnyGamerMC from #minecrafthelp (Reason: ohnnyGamerMC :JohnnyGamerMC)
#4054 [21:25] <RainbowsUnicorn1> np
#4055 [21:25] <AndroidHacker99> I want to revert my recent username change! I hate it so much. I didn't realize it at first.
#4056 [21:25] <FreeSpirit8> ok. thx Lord_Ralex
#4057 [21:26] <RainbowsUnicorn1> can i show you guys what it comes up with and see if anyone can help?
#4058 [21:26] <Lord_Ralex> AndroidHacker99, you have to wait 30 days, then you can change it back.
#4059 [21:26] * JohnnyGamerMC [JohnnyGamerMC@notlogged] has joined #minecrafthelp
#4060 [21:26] <Lord_Ralex> RainbowsUnicorn1, that would help....
#4061 [21:26] <JohnnyGamerMC> srsly
#4062 [21:26] <RainbowsUnicorn1> okay
#4063 [21:26] <AndroidHacker99> That sucks balls man
#4064 [21:26] <AndroidHacker99> -_-
#4065 [21:26] <Lord_Ralex> JohnnyGamerMC, did not mean to kick you
#4066 [21:26] <JohnnyGamerMC> He said how to revert his name change
#4067 [21:26] <RainbowsUnicorn1> ---- Minecraft Crash Report ---- // This doesn't make any sense! Time: 8/14/15 12:04 PM Description: Initializing game org.lwjgl.LWJGLException: Could not create pixel format at org.lwjgl.opengl.MacOSXPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.MacOSXPeerInfo.choosePixelFormat(MacOSXPeerInfo.java:58) at org.lwjgl.opengl.MacOSXPeerInfo.<init>(MacOSXPeerInfo.java:53) at org.lwjgl.opengl.Ma
#4068 [21:27] <Lord_Ralex> ??> RainbowsUnicorn1 win/dxdiag
#4069 [21:27] <Absol> RainbowsUnicorn1: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4070 [21:27] <RainbowsUnicorn1> this is what it comes up with
#4071 [21:27] <AndroidHacker99> fuck this. bye
#4072 [21:27] * AuBot kicked AndroidHacker99 from #minecrafthelp (Reason: ndroidHacker99 :Please keep it civil.)
#4073 [21:27] * FreeSpirit8 [FreeSpirit8@notlogged] has quit. (Quit: Web client closed)
#4074 [21:27] <Cococynelle> so I was not able to download my free Minecraft Beta 10 ..
#4075 [21:28] <Cococynelle> I chatted with Microsoft people but they can't do anything about it apparently
#4076 [21:28] <RainbowsUnicorn1> whats my windows key i have a mac?????
#4077 [21:28] <Lord_Ralex> RainbowsUnicorn1, then go to the Apple Updates and install everything.
#4078 [21:29] * jazzya [jazzya@notlogged] has quit. (Quit: Web client closed)
#4079 [21:29] <RainbowsUnicorn1> wheres the apple updates sorry....
#4080 [21:30] <Lord_Ralex> ??> RainbowsUnicorn1 mac/software-update
#4081 [21:30] <Absol> RainbowsUnicorn1: You need to install all available Software Updates available for your Mac.
#4082 [21:30] <Absol> RainbowsUnicorn1: To do so, click the Apple icon in the top left of the screen, and click Software Update. Continue to install updates until there are none.
#4083 [21:30] * mdave [mdave@notlogged] has joined #minecrafthelp
#4084 [21:30] <RainbowsUnicorn1> thx
#4085 [21:30] <JohnnyGamerMC> where I send mi log ?
#4086 [21:30] <mdave> Hello, I had a quick question about how to increase the memory on my MC game.
#4087 [21:30] <JohnnyGamerMC> my*
#4088 [21:31] <mdave> I have increased the amount of RAM I use, yet It wont change
#4089 [21:31] <mdave> Is there any fix for this?
#4090 [21:31] <Lord_Ralex> ??> JohnnyGamerMC paste
#4091 [21:31] <Absol> JohnnyGamerMC: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4092 [21:31] * Cococynelle [Cococynelle@notlogged] has quit. (Quit: Web client closed)
#4093 [21:33] <JohnnyGamerMC> now?
#4094 [21:33] <JohnnyGamerMC> the link?
#4095 [21:33] <JohnnyGamerMC> here?
#4096 [21:33] <Lord_Ralex> yes
#4097 [21:33] <JohnnyGamerMC> http://paste.ubuntu.com/12076783/
#4098 [21:34] * mdave [mdave@notlogged] has quit. (Ping timeout: 204 seconds)
#4099 [21:35] <JohnnyGamerMC> can anyone help?
#4100 [21:38] * bg [bg@notlogged] has quit. (Ping timeout: 204 seconds)
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#4105 [21:42] <mdave> Hello, I was wondering how I could fix my MC always crashing b/c it doesnt have enough memory, even though I dedicate 2G's to it.
#4106 [21:42] <Dolphy> Hey guys, me and my friend are trying an LAN world, and I get the error: java.net.ConnectException: Connection timed out: no fuertger information:
#4107 [21:42] <Dolphy> Hey guys, me and my friend are trying an LAN world, and I get the error: java.net.ConnectException: Connection timed out: no fuertger information:
#4108 [21:42] * TheAyes [TheAyes@notlogged] has left #minecrafthelp
#4109 [21:43] * TheAyes [TheAyes@notlogged] has joined #minecrafthelp
#4110 [21:43] <Dolphy> further*
#4111 [21:43] <TheAyes> I
#4112 [21:43] <mdave> Description: Registering texture java.lang.OutOfMemoryError: Java heap space at shadersmod.client.ShadersTex.getIntArray(ShadersTex.java:78) at shadersmod.client.ShadersTex.loadSimpleTexture(ShadersTex.java:894) at net.minecraft.client.renderer.texture.SimpleTexture.func_110551_a(SourceFile:47) at net.minecraft.client.renderer.texture.TextureManager.func_110579_a(SourceFile:56) at net.minecraft.client.renderer.texture.TextureManager.func_110577_a(S
#4113 [21:43] <RainbowsUnicorn1> hey thx for helping me just updateing everything nows turns out i need to update alot............ may be here for a while
#4114 [21:43] * ChickenGamer [ChickenGamer@notlogged] has joined #minecrafthelp
#4115 [21:43] * mdave [mdave@notlogged] has quit. (Client Quit)
#4116 [21:44] <TheAyes> I cant login into my account for many weeks despite contacting mojang several times. Somehow they changed my email login account without my permission. Who can help?
#4117 [21:44] * goku2006 [goku2006@notlogged] has joined #minecrafthelp
#4118 [21:45] <goku2006> hola
#4119 [21:45] <JohnnyGamerMC> hola
#4120 [21:45] <JohnnyGamerMC> :V
#4121 [21:46] <ChickenGamer> I recently made a huge build by TangoTek which is the Iron Titan and it isnt working. if i wanted to destroy it, it would take for EVER. note i am on survival. is there a way i can go back to a past save so its not there?
#4122 [21:46] <goku2006> de donde eres?
#4123 [21:46] <JohnnyGamerMC> guys I can help too?
#4124 [21:46] <Dolphy> Johnny can you help me?
#4125 [21:46] <JohnnyGamerMC> idk if I can help
#4126 [21:46] <Dolphy> It's an LAN issue
#4127 [21:47] <Dolphy> Hey guys, me and my friend are trying an LAN world, and I get the error: java.net.ConnectException: Connection timed out: no fuertger information:
#4128 [21:47] <Dolphy> That's what I said earlier
#4129 [21:47] <ChickenGamer> i think none of the mods are on at this time of day
#4130 [21:47] <goku2006> como entro al server
#4131 [21:47] <Dolphy> Dang.
#4132 [21:47] <JohnnyGamerMC> a cual server?
#4133 [21:47] <Dolphy> So how can I fix this problem?
#4134 [21:47] <TheAyes> I cant login into my account for many weeks despite contacting mojang several times. Somehow they changed my email login account without my permission. Who can help?
#4135 [21:48] <JohnnyGamerMC> TheAyes
#4136 [21:48] <JohnnyGamerMC> use forgotten email
#4137 [21:48] * ChickenGamer [ChickenGamer@notlogged] has quit. (Client Quit)
#4138 [21:48] <JohnnyGamerMC> goku
#4139 [21:48] * RainbowsUnicorn1 [RainbowsUnicorn1@notlogged] has quit. (Quit: Web client closed)
#4140 [21:49] <TheAyes> looks likesomeone hacked the account and changed it to use their own email account and now mojang account does not recognize my own email address
#4141 [21:50] <JohnnyGamerMC> in that case would be a problem of Mojang , try talking to them
#4142 [21:51] <goku2006> como entro al juega
#4143 [21:51] * Dolphy [Dolphy@notlogged] has quit. (Ping timeout: 204 seconds)
#4144 [21:51] <TheAyes> is there a phone number? Have already emailed 3 times and just get a standard response that mojang is working on issues from July 27 at this time.
#4145 [21:52] <JohnnyGamerMC> maybe no
#4146 [21:53] * zuke [zuke@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#4147 [21:54] <goku2006> como puedo entrar al juega
#4148 [21:54] <JohnnyGamerMC> a que juego?
#4149 [21:54] <goku2006> al de minecraft
#4150 [21:55] <JohnnyGamerMC> abriendolo
#4151 [21:55] <goku2006> como
#4152 [21:55] <JohnnyGamerMC> que problema tienes?
#4153 [21:55] <JohnnyGamerMC> lo tienes descargado?
#4154 [21:56] <goku2006> estoy en este cht y no se como entrar al juego porque lo acabo de descargar
#4155 [21:56] <Kealper> !filter off
#4156 [21:57] <JohnnyGamerMC> abre lo que descargase
#4157 [21:57] <JohnnyGamerMC> descargaste*
#4158 [21:58] <goku2006> como porque estoy dentro de este chat
#4159 [21:59] <JohnnyGamerMC> usas chrome?
#4160 [21:59] <goku2006> y despues
#4161 [21:59] <JohnnyGamerMC> pero usas google chrome?
#4162 [21:59] <xIcey> hi
#4163 [22:00] <xIcey> What does the two red dots next to the name mean
#4164 [22:00] <goku2006> no explorer
#4165 [22:00] * xIcey [xIcey@notlogged] has quit. (Quit: Web client closed)
#4166 [22:00] <JohnnyGamerMC> ya abriste lo que descargaste?
#4167 [22:01] <goku2006> el juego lo descarge ase un tiempo y orita le ustube dando y entre a este chat
#4168 [22:02] <JohnnyGamerMC> eres premium? descargas te el premium?
#4169 [22:02] <goku2006> no se que es eso
#4170 [22:02] * TheAyes [TheAyes@notlogged] has quit. (Ping timeout: 204 seconds)
#4171 [22:03] <JohnnyGamerMC> compraste minecraft?
#4172 [22:03] <goku2006> lotengo que descargar?
#4173 [22:03] * PinqedPvP [PinqedPvP@notlogged] has joined #minecrafthelp
#4174 [22:03] <PinqedPvP> Can I get a mod to help please
#4175 [22:03] <JohnnyGamerMC> pero compraste minecraft?
#4176 [22:04] <goku2006> no lo descarge gratis
#4177 [22:04] * Dragon239710 [Dragon239710@notlogged] has joined #minecrafthelp
#4178 [22:04] <PinqedPvP> Can I get a mod to help please
#4179 [22:04] <PinqedPvP> GreyBot
#4180 [22:04] * yeyin123 [yeyin123@notlogged] has quit. (Ping timeout: 204 seconds)
#4181 [22:04] <JohnnyGamerMC> mm, ahi no te sabria decir nada
#4182 [22:04] <PinqedPvP> SOEMONE HELP
#4183 [22:04] <goku2006> lotengo que comprar
#4184 [22:04] <JohnnyGamerMC> What happens?
#4185 [22:05] <PinqedPvP> SOEMONE HELP
#4186 [22:05] <JohnnyGamerMC> Whats your problem?
#4187 [22:05] <JohnnyGamerMC> I'll try
#4188 [22:05] <PinqedPvP> Ok well
#4189 [22:05] <PinqedPvP> I need some help on how to reduce my mc lag
#4190 [22:06] <PinqedPvP> Because it's forcing me to not be able to have fun
#4191 [22:06] <JohnnyGamerMC> Pc facts?
#4192 [22:06] <Dragon239710> Hello I have a problem here when I open the launcher then start the game it crashes and says lack of updated graphics driver
#4193 [22:06] <PinqedPvP> Well it's a windows xp
#4194 [22:06] <PinqedPvP> And it has 3.86 gigs of ram
#4195 [22:07] <Dragon239710> Do you need anymore information or have a solution?
#4196 [22:07] * potatos [potatos@notlogged] has joined #minecrafthelp
#4197 [22:07] <JohnnyGamerMC> processor?
#4198 [22:07] <PinqedPvP> Dragon239710: Be quiet he's busy with me
#4199 [22:08] <PinqedPvP> JWhat's a processor?
#4200 [22:08] <JohnnyGamerMC> .-.
#4201 [22:08] <PinqedPvP> What's a processor?
#4202 [22:08] <JohnnyGamerMC> Did u use optifine?
#4203 [22:08] <JohnnyGamerMC> Did u use optifine?
#4204 [22:08] * potatos [potatos@notlogged] has left #minecrafthelp
#4205 [22:08] <PinqedPvP> Yes
#4206 [22:08] <PinqedPvP> I have optifine
#4207 [22:09] <PinqedPvP> And a cape
#4208 [22:09] <JohnnyGamerMC> Render distance?
#4209 [22:09] * potatos [potatos@notlogged] has joined #minecrafthelp
#4210 [22:09] <PinqedPvP> The lowest
#4211 [22:09] <JohnnyGamerMC> stuff like that
#4212 [22:09] <JohnnyGamerMC> mm
#4213 [22:09] <JohnnyGamerMC> clouds?
#4214 [22:09] <PinqedPvP> Where do i go to see?
#4215 [22:09] <JohnnyGamerMC> graphics options
#4216 [22:10] <PinqedPvP> I dont see it
#4217 [22:10] <PinqedPvP> I dont see graphic options
#4218 [22:10] * rooster [rooster@notlogged] has joined #minecrafthelp
#4219 [22:10] <PinqedPvP> I found it
#4220 [22:11] <PinqedPvP> Clouds height is off and clouds are default
#4221 [22:11] <JohnnyGamerMC> ye
#4222 [22:11] <PinqedPvP> Clouds height is off and clouds are default
#4223 [22:11] <rooster> I was playing minecraft and it kicked me off the game and it says somthing about dxdiag
#4224 [22:11] <rooster> and i cant play on it
#4225 [22:11] <Dragon239710> Same here!
#4226 [22:11] <PinqedPvP> rooster shh he's helping me
#4227 [22:11] <PinqedPvP> Wait for him to be done with me please
#4228 [22:11] <rooster> sorry i just wanna play mc
#4229 [22:11] <PinqedPvP> It's k
#4230 [22:12] <PinqedPvP> I'm super laggy and I can't play sg and stuff
#4231 [22:12] <JohnnyGamerMC> Go to the Start menu , then click My pc and tell me how much is your processor
#4232 [22:13] <JohnnyGamerMC> right click
#4233 [22:13] <PinqedPvP> All I see is my computer
#4234 [22:13] <PinqedPvP> No my pc
#4235 [22:13] <JohnnyGamerMC> The same
#4236 [22:14] <PinqedPvP> I clicked where do I go to see my processor?
#4237 [22:14] * Dragon239710 [Dragon239710@notlogged] has quit. (Quit: Web client closed)
#4238 [22:15] <JohnnyGamerMC> I am Spanish , I'm trying to speak the best English
#4239 [22:15] <PinqedPvP> Oh I speak spanish too
#4240 [22:15] <JohnnyGamerMC> enserio?
#4241 [22:16] <PinqedPvP> Si
#4242 [22:16] <JohnnyGamerMC> entonces te lo digo en español?
#4243 [22:16] * a [a@notlogged] has joined #minecrafthelp
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#4245 [22:17] <PinqedPvP> Si
#4246 [22:17] <JohnnyGamerMC> mira
#4247 [22:17] <JohnnyGamerMC> ve a mi pc
#4248 [22:17] <JohnnyGamerMC> dale click derecho
#4249 [22:17] <JohnnyGamerMC> y luego a propiedades
#4250 [22:17] <JohnnyGamerMC> y luego a propiedades
#4251 [22:17] * Guest3456 [Guest3456@notlogged] has left #minecrafthelp
#4252 [22:17] <JohnnyGamerMC> no se si en cp te dice los datos de la pc
#4253 [22:17] <JohnnyGamerMC> xp*
#4254 [22:17] <JohnnyGamerMC> pero no tengo idea como es en xp
#4255 [22:18] * omar [omar@notlogged] has joined #minecrafthelp
#4256 [22:18] <PinqedPvP> Oh
#4257 [22:19] <JohnnyGamerMC> dime tu procesador
#4258 [22:19] <PinqedPvP> Im no longer laggy
#4259 [22:19] <PinqedPvP> Gracias
#4260 [22:20] <JohnnyGamerMC> no problem
#4261 [22:20] <rooster> Johnny can u help me?
#4262 [22:20] <PinqedPvP> Adios
#4263 [22:20] <PinqedPvP> Adios amigo
#4264 [22:20] <JohnnyGamerMC> Chao c:
#4265 [22:20] <JohnnyGamerMC> What happens?
#4266 [22:20] * PinqedPvP [PinqedPvP@notlogged] has quit. (Quit: Web client closed)
#4267 [22:20] <rooster> So i was play minecraft and i got kicked out and its something about my drivers and dxdiag
#4268 [22:21] <rooster> i have my dxdiag link
#4269 [22:21] * omar [omar@notlogged] has quit. (Client Quit)
#4270 [22:21] <JohnnyGamerMC> Yoy have all your drivers up to date?
#4271 [22:21] * AciDicSlitzz [AciDicSlitzz@notlogged] has joined #minecrafthelp
#4272 [22:21] <rooster> i just bought this computer. how can i tell?
#4273 [22:22] <AciDicSlitzz> I Need Help with Reseting Security Questions
#4274 [22:22] <JohnnyGamerMC> Use external programs like 3D chip
#4275 [22:22] <rooster> how
#4276 [22:22] <JohnnyGamerMC> google
#4277 [22:22] <rooster> ok hold on
#4278 [22:22] <JohnnyGamerMC> ok
#4279 [22:22] * goku2006 [goku2006@notlogged] has quit. (Quit: Web client closed)
#4280 [22:22] <rooster> i download it?
#4281 [22:23] <AciDicSlitzz> Reseting Security Question Please Help
#4282 [22:23] <rooster> Aci wait for him to finish with me plz
#4283 [22:23] <AciDicSlitzz> kk
#4284 [22:23] <AciDicSlitzz> my first time
#4285 [22:23] <rooster> do i download 3d chip?
#4286 [22:23] <AciDicSlitzz> sorry
#4287 [22:24] * JohnnyGamerMC [JohnnyGamerMC@notlogged] has quit. (Quit: http://www.kiwiirc.com/ - A hand crafted IRC client)
#4288 [22:26] * JohnnyGamerMC [JohnnyGamerMC@notlogged] has joined #minecrafthelp
#4289 [22:26] <JohnnyGamerMC> Im back
#4290 [22:27] * rooster [rooster@notlogged] has quit. (Quit: Web client closed)
#4291 [22:29] <JohnnyGamerMC> Lord_Ralex
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#4296 [22:34] <rooster> hello can someone help me
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#4306 [22:36] <chriscreeper556> when i try to play a server that is online i add it and then it pings for a minute and then says cant connect to server
#4307 [22:36] * Kirito [Kirito@notlogged] has joined #minecrafthelp
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#4309 [22:37] <JohnnyGamerMC> Try updatin ur internet driver
#4310 [22:37] <AciDicSlitzz> Reseting Security Question Need Help plz
#4311 [22:37] <chriscreeper556> how i have a windows 10 asus notebook pc
#4312 [22:38] <chriscreeper556> but its only a certain minecraft server mc.hcserver.com
#4313 [22:39] * rooster [rooster@notlogged] has joined #minecrafthelp
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#4315 [22:39] <rooster> hello can someone help me
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#4317 [22:40] * chris_ [chris_@notlogged] has joined #minecrafthelp
#4318 [22:40] <JohnnyGamerMC> Well .. I'm not a moderator, I will not spend my whole day helping people, do their job
#4319 [22:41] <chris_> i try to connect to a certain server and i add server and try to load it and it says cant connect to server but its online
#4320 [22:41] <rooster> johnny please help me
#4321 [22:41] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#4322 [22:43] * DeerPanda [DeerPanda@notlogged] has joined #minecrafthelp
#4323 [22:43] <DeerPanda> i recently upgraded to windows 10 and cannot play minecraft anymore. I have the pastebin link if that helps anything
#4324 [22:44] <JohnnyGamerMC> I'm here because I have a problem, but I will not be helping each person who has a problem, that moderators do their job.
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#4328 [22:46] * rooster [rooster@notlogged] has quit. (Quit: Web client closed)
#4329 [22:47] <creeperskillcows> hi
#4330 [22:47] * JohnnyGamerMC [JohnnyGamerMC@notlogged] has quit. (Quit: http://www.kiwiirc.com/ - A hand crafted IRC client)
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#4334 [22:48] <creeperskillcows> I just upgraded to Windows 10
#4335 [22:48] <DjKirito> can someone help me my minecraft wont let me login even though im connected to the internet
#4336 [22:50] * DjKirito [DjKirito@notlogged] has quit. (Client Quit)
#4337 [22:52] * AlchemistPit [AlchemistPit@notlogged] has joined #minecrafthelp
#4338 [22:52] <CubeTheThird> DeerPanda, give the link here
#4339 [22:53] * styleracer [styleracer@notlogged] has joined #minecrafthelp
#4340 [22:53] <DeerPanda> http://paste.ubuntu.com/12077021/
#4341 [22:53] <CubeTheThird> DeerPanda, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#4342 [22:54] <AlchemistPit> I recently got a Pixel Format Not Accelerated error when trying to play Minecraft on Windows 10 Pro
#4343 [22:54] <DeerPanda> okay then, back to windows 7 it is . thank you for your help!
#4344 [22:54] * jlklkjklkj [jlklkjklkj@notlogged] has joined #minecrafthelp
#4345 [22:54] <styleracer> I received a code to download the Windows 10 version of Minecraft for free (since I'm an existing PC user) but it didn't kick in in the Windows 10 Store.
#4346 [22:54] <CubeTheThird> AlchemistPit, do you have a dxdiag report?
#4347 [22:54] * DeerPanda [DeerPanda@notlogged] has quit. (Quit: Web client closed)
#4348 [22:55] <AlchemistPit> Yes I do http://paste.ubuntu.com/12077029/
#4349 [22:55] <CubeTheThird> styleracer, are you logged in with the same Microsoft account as your windows login?
#4350 [22:55] <CubeTheThird> AlchemistPit, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#4351 [22:55] <AlchemistPit> Alright
#4352 [22:55] <styleracer> Yes, same account logged in in both places
#4353 [22:55] * AlchemistPit [AlchemistPit@notlogged] has quit. (Client Quit)
#4354 [22:56] <CubeTheThird> styleracer, try logging out and back in to the windows store
#4355 [22:56] <styleracer> okay will do
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#4364 [23:03] <KeignBlood> does anyone know how to fix this problem. ( sorry but we couldn't connect to our server please make sure ur online and minecraft is not blocked) i cant log into minecraft
#4365 [23:04] <CubeTheThird> KeignBlood, what anti-virus and firewall software do you have?
#4366 [23:04] <KeignBlood> norton
#4367 [23:04] <KeignBlood> but its not blocked i been playing it and now this
#4368 [23:05] <CubeTheThird> ??> KeignBlood av/adwcleaner
#4369 [23:05] <Absol> KeignBlood: ADWCleaner is an utility to clean a PC which is infested with malware.
#4370 [23:05] * dido [dido@notlogged] has quit. (Client Quit)
#4371 [23:05] <Absol> KeignBlood: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#4372 [23:05] <KeignBlood> ok ill try that i did have cccleaner
#4373 [23:05] <CubeTheThird> ccleaner has nothing to do with malware
#4374 [23:06] <KeignBlood> ok
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#4377 [23:07] <KeignBlood> can i ask u this its not about minecraft but i cant even join none of my teamspeak channels at all its say cant resove hostname and it was working to but now its not but i can log into it on my phone lol
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#4379 [23:08] <CubeTheThird> KeignBlood, probably related. Do the malware scan and we'll see how things are after
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#4386 [23:13] <KeignBlood> it deleted ths Service Deleted : WeWatcherProxy
#4387 [23:14] <CubeTheThird> KeignBlood, ok. Any improvements?
#4388 [23:15] <KeignBlood> yes i got in thnk u so much
#4389 [23:15] <CubeTheThird> oh good!
#4390 [23:16] <KeignBlood> i got my own server called future empire
#4391 [23:16] <KeignBlood> i was so mad i could not play
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#4397 [23:26] <blackstormii> is here a mojang Supporter
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#4400 [23:29] <Alan> Has anyone else had trouble installing Windows 10 Edition Beta on a child account?
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#4407 [23:41] <Davlin> Hi! Anyone have any idea what would cause Minecraft (NOT the Beta edition) to switch to a letterbox resolution after a Windows 10 upgrade? I do not use custom res settings with MC, this wasn't an issue in Win8.
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#4411 [23:43] <kennedy> I lowered the windows 10 and does not open the minecraft What do I fasso
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#4414 [23:47] <XtheraPlays> Hello i need up on how to upgrade my drivers and I just updated my computer to windows 10 and now i cant play minecraft heres a link to my settings the microsoft fourms told me to post the link here http://paste.ubuntu.com/12077229/
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#4416 [23:49] <XtheraPlays> Hello?
#4417 [23:49] <XtheraPlays> Hello?
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#4420 [23:51] <aj_> ok i downoloaded a high reselotion texter pack i went to go use it then it crashed and said out of ram
#4421 [23:51] * kahnikk [kahnikk@notlogged] has joined #minecrafthelp
#4422 [23:52] <aj_> then i went through all this crap and directions wich i dident understand at all
#4423 [23:52] <aj_> is anyone going to answer me?
#4424 [23:52] <XtheraPlays> aj they said just be paitent and wait
#4425 [23:53] <aj_> um ok
#4426 [23:53] <aj_> how long do i have to wait
#4427 [23:53] <aj_> *sigh*
#4428 [23:53] <XtheraPlays> idk they just said be paitent
#4429 [23:54] <aj_> how long have u been witing?
#4430 [23:54] <aj_> waiting*
#4431 [23:54] <XtheraPlays> about 4 mins
#4432 [23:54] <aj_> REALLY!!!!!
#4433 [23:54] <XtheraPlays> yeah xD
#4434 [23:54] <XtheraPlays> Paitent is key young one
#4435 [23:55] <XtheraPlays> xD
#4436 [23:55] <aj_> have u ever been on a phone and they said let me put u on hold for a sec
#4437 [23:55] <XtheraPlays> No lol xD
#4438 [23:55] <aj_> umm yeah 3 hours later ..... what was yur question
#4439 [23:55] <kahnikk> so i just purchased and downloaded the game and when i tried to play i got this error message saying "lack of updated graphics drivers". i followed like all of the directions it gave me to follow after that about downloading this app to check my drivers but it did nothing. so here's that DxDiag thing http://paste.ubuntu.com/12077246/
#4440 [23:55] <kahnikk> and now i wait
#4441 [23:55] <kennedy> I'm in the same situasão
#4442 [23:56] <aj_> have u ever done this before?
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#4444 [23:56] <XtheraPlays> This is my first time
#4445 [23:56] <aj_> yup me too
#4446 [23:57] <ComplexCombo> Can someone help me with Minecraft: Windows 10 edition?
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#4448 [23:57] <aj_> FUK THIS MY ASS BE PATIENT KNOWONE IS HERE
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#4450 [23:57] <aj_> finwaifbawf;wa]f'
#4451 [23:57] <aj_> awf
#4452 [23:57] <aj_> aw'f
#4453 [23:57] <aj_> aw'f
#4454 [23:57] * Absol kicked aj_ from #minecrafthelp (Reason: j_ :Stop spamming)
#4455 [23:58] <oFlpd> So this was a while ago but for some reason I bought minecraft an update came and I don't own it anymore. Why
#4456 [23:58] <kennedy> http://paste.ubuntu.com/12077158/]
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#4458 [23:59] <kahnikk> wait kennedy are you in the same boat as me or
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