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#2 [00:12] <RANDOMNAME666> Is anyone there?
#3 [00:13] <RANDOMNAME666> IS ANYONE THERE
#4 [00:13] <RANDOMNAME666> Dammit.
#5 [00:13] <RANDOMNAME666> Dammit.
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#23 [01:09] <acjet88> Updated my laptop to Win 10 and now minecraft wont play. keeps saying i need to update drivers, but driver are updated to latest release.
#24 [01:12] <acjet88> i have the minecraft crash report @ http://paste.ubuntu.com/12280004/
#25 [01:12] <mattym> acjet88, One moment
#26 [01:12] <mattym> acjet88, Do you have the link to your dxdiag report? If so please post it in the chat.
#27 [01:13] <acjet88> i was just about to, here it is http://paste.ubuntu.com/12279997/
#28 [01:13] <mattym> acjet88, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#29 [01:14] <acjet88> well crap. i figured that might be the case.
#30 [01:14] <acjet88> thanks for the help
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#45 [01:55] <TheRabiteRave> [1:46:36 AM] Rabite: Okay, this is bull. [1:46:42 AM] Rabite: I know my username. I can't use it. [1:46:50 AM] Rabite: So I have to use my email to log in. [1:46:53 AM] Rabite: Don't know that. [1:47:00 AM] Rabite: So I click forgot username, which is now my email. [1:47:28 AM] Rabite: But it has to be the email which I'm even trying to literally say I forgot in order to actually access it? [1:47:51 AM] Rabite: Please. T
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#59 [02:35] <gaarlution> hello, i need help with a mojang account that i don't know the email for and would like to get back. i have some mojang emails for requesting a password change from as far back as 2013 if that helps
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#61 [02:36] <Andrio> So I take it it's no longer at that address?
#62 [02:36] <gaarlution> yes.
#63 [02:36] <Andrio> ??> gaarlution account/send-email
#64 [02:36] <Absol> gaarlution: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#65 [02:37] <gaarlution> i don't have th trans action id because i made the account in 2012 and i have deleted the emails from there.
#66 [02:37] <gaarlution> is there anyway to get that back?
#67 [02:38] <Andrio> There might be another way to find it.
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#69 [02:42] <danielminecraft> fs
#70 [02:42] <danielminecraft> @kealper
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#72 [02:43] <Andrio> ??> danielminecraft_ ask
#73 [02:43] <Absol> danielminecraft_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#74 [02:43] <Absol> danielminecraft_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#77 [02:44] <gaarlution> so no one knows?
#78 [02:45] <Andrio> ??> gaarlution account/trans-ID
#79 [02:45] <Absol> gaarlution: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#103 [03:51] <PaleLP> minecraft is crashed
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#105 [03:52] <PaleLP> where can help me? or can help me everyone
#106 [03:53] <PaleLP> helloooooooo?
#107 [03:53] <PaleLP> where can help me?????!!!!!!!!
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#124 [04:29] <danielee> hello, can't talk in minecraft i registered
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#126 [04:29] <danielee> what's the problem?
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#135 [04:33] <potato> hello
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#137 [04:34] <Guest47786> hello
#138 [04:34] <Guest47786> how can i fix the drivers problem?
#139 [04:34] <Guest47786> http://paste.ubuntu.com/12280797/
#140 [04:35] <Clock> Guest47786, your graphics card is not supported on windows 8.1, downgrade to windows 8, get a new graphics card or use a different computer
#141 [04:36] <Guest47786> alright, how can i do that?
#142 [04:37] <Clock> you would have to reinstall windows if you want to downgrade
#143 [04:37] <Guest47786> yeah, sure
#144 [04:40] <Guest47786> where can i go to downgrade?
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#157 [04:51] <Random> my drivers areent supported ( http://paste.ubuntu.com/12280797/ ) how can i solve this
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#159 [04:57] <Random> my drivers areent supported ( http://paste.ubuntu.com/12280797/ ) how can i solve this
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#166 [05:06] <OdemslohLP> Ich kann mich nirgends wo mit meinem minecraft Account anmelden
#167 [05:07] <Clock> ??> OdemslohLP lang/de
#168 [05:07] <Absol> OdemslohLP: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#169 [05:07] <Clock> ??> OdemslohLP login/throttle
#170 [05:07] <Absol> OdemslohLP: Your login is being throttled, which will prevent you from logging in.
#171 [05:07] <Absol> OdemslohLP: You will have to wait 3 hours without logging in for it to reset.
#172 [05:08] <OdemslohLP> I can where login with my minecraft account anywhere
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#174 [05:10] <OdemslohLP> I can not login with my Minecraft Account
#175 [05:10] <OdemslohLP> I can not login with my Minecraft Account
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#178 [05:12] <OdemslohLP> I can not login with my Minecraft Account
#179 [05:12] <Clock> ??> OdemslohLP login/throttle
#180 [05:12] <Absol> OdemslohLP: Your login is being throttled, which will prevent you from logging in.
#181 [05:12] <Absol> OdemslohLP: You will have to wait 3 hours without logging in for it to reset.
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#185 [05:13] <Odi> Hello
#186 [05:13] <Odi> I can not login with my Minecraft Account
#187 [05:14] <Odi> I can not login with my Minecraft Account
#188 [05:14] <Odi> I can not login with my Minecraft Account
#189 [05:14] <Odi> I can not login with my Minecraft AccountI can not login with my Minecraft Account
#190 [05:14] <Odi> I can not login with my Minecraft Account
#191 [05:14] <Odi> I can not login with my Minecraft Account
#192 [05:14] <Odi> I can not login with my Minecraft Account
#193 [05:14] <Odi> I can not login with my Minecraft Account
#194 [05:14] * Absol kicked Odi from #minecrafthelp (Reason: di :Stop spamming)
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#196 [05:15] <OdemslohLP> I cannot login with my Minecraft Account
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#212 [05:53] <Akuma> I Keep on getting this error Unable to start the Minecraft runtime Enviroment
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#214 [05:54] <Clock> ??> Akuma dl/win/alternate
#215 [05:54] <Absol> Akuma: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#216 [05:54] <Akuma> same problem
#217 [05:55] <Clock> what antivirus do you have?
#218 [05:56] <Akuma> umm
#219 [05:56] <Akuma> idk
#220 [05:56] <Clock> ??> Akuma tools/hjt
#221 [05:56] <Absol> Akuma: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#222 [05:56] <Absol> Akuma: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#223 [05:57] <Akuma> cant i just use dxdiag
#224 [05:58] <Clock> Akuma, it's not an issue with graphics drivers, it's an issue with antivirus software
#225 [05:59] <Akuma> well this is new
#226 [05:59] <Akuma> it says on the error corruption
#227 [06:04] <Akuma> http://pastebin.com/ypsB3rmR
#228 [06:05] <Clock> ??> Akuma av/mcafee/uninstall
#229 [06:05] <Absol> Akuma: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#231 [06:05] <Clock> Akuma, uninstall mcafee and use a proper antivirus like avast
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#246 [06:25] <Fr3akcrafter84> Hi, i have bougth Minecraft, i have play a few month, but since 5 days i can play minecraft only the demo version. i don´t know why and what i can do. can somebody help me please
#247 [06:25] <Clock> ??> Fr3akcrafter84 account/bug/demo
#248 [06:25] <Absol> Fr3akcrafter84: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#250 [06:29] <Fr3akcrafter84> Thank you, i will try it
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#256 [06:38] <minethatd> I can not get on servers or single mode.How do you make them work?
#257 [06:38] <Clock> minethatd, why can't you?
#258 [06:38] <oi> http://paste.ubuntu.com/12281362/
#259 [06:38] <Clock> oi, your graphics card is not supported on windows 8, downgrade to windows 7 or use a different computer
#260 [06:38] <minethatd> Don't know
#261 [06:39] <Clock> minethatd, what happens when you try?
#262 [06:39] <minethatd> It crashes
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#265 [06:39] <Clock> ??> minethatd launcher/crash-log
#266 [06:39] <Absol> minethatd: We need to see your crash log, which appears after a crash.
#267 [06:39] <Absol> minethatd: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#268 [06:41] <minethatd> ???
#269 [06:41] <Clock> minethatd, follow Absol's instructions
#270 [06:41] <minethatd> Where is the text
#271 [06:42] <Clock> minethatd, the text that appears after you crash
#272 [06:43] <minethatd> I am getting minecraft up
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#276 [06:46] <Nodop> Minecraft startet not
#277 [06:46] <minethatd> It crashed
#278 [06:46] <Nodop> yes
#279 [06:46] <Clock> ??> minethatd launcher/crash-log
#280 [06:46] <Absol> minethatd: We need to see your crash log, which appears after a crash.
#281 [06:46] <Absol> minethatd: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#282 [06:46] <Nodop> ok
#283 [06:47] <minethatd> I cant past it
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#285 [06:47] <minethatd> It will not work
#286 [06:47] <Clock> minethatd, make sure you put something in the "poster" field
#287 [06:48] <minethatd> brb
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#289 [06:52] <minethatd> I have to go sorry fore the trouble :)
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#300 [07:01] <koen> hello i need help with my minecraft because i cant start minecraft anymore cause its keeping crashing all the time help me plz
#301 [07:03] <koen> i have windows 10 can anyone help me with my problem?1
#302 [07:03] <SauOle> I want to play CrazyCraft 3, all is downloaded, but when installing I get message Error: could not create the Java virtual maschine. I updated Java and it is up to date. what can I do?
#303 [07:03] * rubi0507 [rubi0507@notlogged] has joined #minecrafthelp
#304 [07:03] <koen> download techiclaungher
#305 [07:03] <koen> its a mod thing for mc
#306 [07:04] <koen> can anyone help mepls with my problem?
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#309 [07:05] <rubi0507> building terrain gets halfway and then stalls?
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#315 [07:09] <Pixel_Pie> i need help installing minecraft . im having problems with the graphic card its a SIS MIrage 3 im running widows 7 .
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#317 [07:11] <HairBear> Grandson wants the Lucky Block MOd- Please help.Details;Win7-32 laptop, purchased minecraft v1.8.8 - runs OK.I got the forge-1.8...installer.jar and LuckyBlock.zip. I can upzip them OK.I watched a few of the Youtube's but can't open or run the installer.
#318 [07:14] <Pixel_Pie> you are doing better than me Hairbear i cant even get the man game to install i have 1 very grmpy 10 year old
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#322 [07:15] <CubeTheThird> Pixel_Pie, do you have a dxdiag report?
#323 [07:15] <CubeTheThird> HairBear, sorry, we don't support mods here
#324 [07:15] <HairBear> this forum helped me get from the demo version to the purchased ver.
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#327 [07:16] <HairBear> OK, I'll have to look elsewhere.
#328 [07:16] <Pixel_Pie> the annoying thing is it works fine on my pc bt not my sons laptop
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#331 [07:16] <CubeTheThird> Pixel_Pie, do you have a dxdiag report?
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#334 [07:17] <Pixel_Pie> cube the 3dyes here it is http://paste.ubuntu.com/12281495/
#335 [07:17] <CubeTheThird> Pixel_Pie, sorry, that computer does not meet the minimum requirements for the game
#336 [07:17] <Pixel_Pie> damn no work arond boo hoo
#337 [07:18] <CubeTheThird> Pixel_Pie, well running linux might work, but I doubt you'll go that route
#338 [07:18] <Pixel_Pie> not if i can help it
#339 [07:18] <ninoni> i clamed my free copy of minecraft windows 10 but i never got it
#340 [07:18] <Pixel_Pie> what is failing just the graphic card or is there more
#341 [07:19] <Pixel_Pie> #that was for cume 3
#342 [07:19] <CubeTheThird> Pixel_Pie, the graphics drivers do not provide the needed OpenGL support minecraft requires to run
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#344 [07:19] <gabriel> aaa
#345 [07:20] <Pixel_Pie> just the graphic card then ok thanks for yor help cbe
#346 [07:20] <Pixel_Pie> cube even
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#352 [07:23] <Anassaleh10> is there any fix for an outdated video driver thingy ?
#353 [07:24] <CubeTheThird> Anassaleh10, do you have a dxdiag report?
#354 [07:24] <Anassaleh10> yes
#355 [07:24] <CubeTheThird> Anassaleh10, give a URL to it here
#356 [07:24] <Anassaleh10> http://paste.ubuntu.com/12281596/
#357 [07:24] <CubeTheThird> Anassaleh10, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#363 [07:29] <ShowdownDragon> Mein Minecraf störst immer wieder ab!
#364 [07:29] <dman1> i have a chromebook and and minecraft doesn't work i would like a refund
#365 [07:29] <ShowdownDragon> http://paste.ubuntu.com/12281536/
#366 [07:30] <GreyVulpine> dman1 - Please see: https://help.mojang.com/customer/portal/articles/359338
#367 [07:30] <ShowdownDragon> Danke
#368 [07:30] <GreyVulpine> ShowdownDragon - That wasn't for you
#369 [07:31] <ShowdownDragon> ok
#370 [07:31] <dman1> so i dont get a refund
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#374 [07:32] <Gunter> Hey
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#381 [07:37] <Guest19662> hello
#382 [07:37] <Guest19662> im talk spanish
#383 [07:38] <Guest19662> compre minecraft y ahora no me aparece en mi cuenta
#384 [07:38] <GreyVulpine> ??> Guest19662 lang/es
#385 [07:38] <Absol> Guest19662: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#386 [07:40] <Guest19662> I bought minecraft and now does not appear in my account.
#387 [07:40] <GreyVulpine> Guest19662 - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
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#389 [07:50] <Guest19662> thank you
#390 [07:50] <Guest19662> now it works
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#403 [07:59] <Yasser> Hey i have been experiencing a problem with minecraft, whenever i press a mouse button minecraft lags a abit, my fps is fine but the mouse clicks is impossible to solve
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#408 [08:03] <rekkit> When I try start PLAY, the program crashes. Can I restore to an older version or reload the program? How does one fix these issues?
#409 [08:03] <tonyp> hi ive only just tried to fire up minecraft again and i cant log in the problem is i cant remember old username and the email ive used which i think it was registered on hasnt gotten anything from mojang :s
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#412 [08:04] <Monkaid> When I try to login on minecraft i says that "Sorry, but we can't connect you to our servers.Please make sure your minecraft is not blocked.(certifacateExeption:No subject alternitive DN name matching authserver.mojang.com found) what do I do to make my game work plz help!
#413 [08:04] <Monkaid> it*
#414 [08:04] <Monkaid> s
#415 [08:04] <Monkaid> Lol
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#422 [08:14] <Game_O_Boy> I am trying to login to minecraft to buy the game. I have registered but I cant login as it keeps saying that the user name and or password is not recognised
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#448 [08:30] <Richard> ujhu
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#459 [08:41] <PhobosMarx> Hello, everytime i start up my miinecraft it crashes and i get an error. everything seems to be up to date including java and my graphics card. any suggestions? (Here is the report - http://paste.ubuntu.com/12282196/)
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#461 [08:42] <MuncherM8> http://paste.ubuntu.com/12282204/
#462 [08:42] <MuncherM8> my minecraft wont run it says something about graphics
#463 [08:43] <PhobosMarx> mine also, but my graphics are up to date
#464 [08:44] <MuncherM8> how did u get your graphics up to date
#465 [08:44] <PhobosMarx> i have nvidia so i used the gforce experience thing
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#470 [08:46] <May> Minecraft trooble shooting
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#476 [08:49] <TheOldManJake> when i go mine craft sometimes i play multiplayer a lot of times but i lagg so bad is it my internet or my computer??
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#485 [08:52] <TheOldManJake> when i go mine craft sometimes i play multiplayer a lot of times but i lagg so bad is it my internet or my computer??
#486 [08:52] <TheOldManJake> when i go mine craft sometimes i play multiplayer a lot of times but i lagg so bad is it my internet or my computer??
#487 [08:52] <TheOldManJake> when i go mine craft sometimes i play multiplayer a lot of times but i lagg so bad is it my internet or my computer??
#488 [08:52] <TheOldManJake> when i go mine craft sometimes i play multiplayer a lot of times but i lagg so bad is it my internet or my computer??
#489 [08:52] * Absol kicked TheOldManJake from #minecrafthelp (Reason: heOldManJake :Stop spamming)
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#503 [09:05] <cisco> I am a parent trying to get minecraft for my son theres free version and paid version whats the diference and does the paid version can you get "mods' hes really into jurassic park and whats to get that mod....
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#528 [09:46] <iLucyLP> hay speak ather people german
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#530 [09:46] <BomLittlebro> Hi Guys, I'm having an issue trying to login. I haven't logged into Minecraft in ages but I still have access to my username and e-mail address. However it's not accepting my password reset requests.
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#532 [09:47] <BomLittlebro> I've tried migrating to the new type of account but it's not accepting my old passwords.
#533 [09:47] <iLucyLP> where speak german ?
#534 [09:48] <iLucyLP> i have a problem whis a louncher
#535 [09:48] * creeksidebubba [creeksidebubba@notlogged] has joined #minecrafthelp
#536 [09:48] <creeksidebubba> having graphics adaptor issue with windows 10
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#538 [09:48] <creeksidebubba> updated intel driver and getting error
#539 [09:48] <iLucyLP> i don't now
#540 [09:49] <creeksidebubba> http://paste.ubuntu.com/12282715/
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#542 [09:49] * broq [broq@notlogged] has joined #minecrafthelp
#543 [09:49] <creeksidebubba> any one care to take a look and suggest insight?
#544 [09:49] * galaxious [galaxious@notlogged] has quit. (Client Quit)
#545 [09:50] <broq> hola alguien podria ayudarme con esto ?
#546 [09:50] <broq> http://paste.ubuntu.com/12282705/
#547 [09:50] <creeksidebubba> i am running 1.8.8
#548 [09:51] <iLucyLP> my version from the louncher 1.6.19
#549 [09:51] <creeksidebubba> pixel format error
#550 [09:51] <broq> ayudenme cuandoinstalo minecraft me aparece que esta crasheado http://paste.ubuntu.com/12282705/
#551 [09:53] <iLucyLP> he says no problems found
#552 [09:54] <broq> spanish?
#553 [09:54] <iLucyLP> no german
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#556 [09:55] <Clock> ??> iLucyLP lang/de
#557 [09:56] <Absol> iLucyLP: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#558 [09:56] <iLucyLP> ok i have it open
#559 [09:56] <Clock> broq, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#560 [09:57] <broq> help me when I install minecraft tells me this crash and I can not play I do?
#561 [09:58] <Clock> creeksidebubba, your graphics card is not supported beyond windows 8
#562 [09:59] <broq> but I have windows 7
#563 [09:59] <Clock> broq, you're not creeksidebubba
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#566 [10:00] <broq> clock, that does not mean creeksidebubba
#567 [10:01] <Clock> ??> broq irc/multitasking
#568 [10:01] <Absol> broq: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#569 [10:01] <iLucyLP> this system does not meet the minimum requirement for this software
#570 [10:02] <Clock> iLucyLP, what is the issue you're having?
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#576 [10:05] <ikbennick> can any one help me my minecraft is crasing and I cant launce him
#577 [10:05] <Clock> ??> ikbennick launcher/crash-log
#578 [10:05] <Absol> ikbennick: We need to see your crash log, which appears after a crash.
#579 [10:05] <Absol> ikbennick: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#582 [10:07] <robmak3> Hello! I've been on a server since 24 hrs ago, when I had some lag, and was going to re-log, the log in screen took forever, then it said disconnected. Tried again, then I got this http://imgur.com/tHIo6mQ. Noticed I was somehow I was still on the server, when my client couldn't do anything. They have an 15 minute idle/afk kick, didn't work. Now I can't join. Restarted PC (Maybe java was running another minecraft client in backround
#583 [10:07] <robmak3> I think the server didn't get the player leaving packets, what do I do?
#584 [10:08] * elf423 [elf423@notlogged] has joined #minecrafthelp
#585 [10:08] <ikbennick> ---- Minecraft Crash Report ----
#586 [10:08] <ikbennick> at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)
#587 [10:09] <Clock> robmak3, contact the server owners and let them help you resolve it
#588 [10:09] <Clock> ??> ikbennick win/dxdiag
#589 [10:09] <Absol> ikbennick: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#590 [10:09] <elf423> I keep getting a "LoadLibrary failed with error 87: The parameter is incorrect."
#591 [10:09] <robmak3> DX problems not for me, right?
#592 [10:09] <Clock> no
#593 [10:10] <Clock> elf423, has minecraft worked on that computer before?
#594 [10:10] <elf423> Yes
#595 [10:11] <Clock> elf423, what antivirus do you have?
#596 [10:11] <robmak3> Is there a way that I can send the player leaving packets to the server?
#597 [10:12] <elf423> reimage repair
#598 [10:15] * MinecraftHelp [MinecraftHelp@notlogged] has joined #minecrafthelp
#599 [10:15] <robmak3> Is that really an antivirus? Isn't that a Pup? (Potentially unwanted program?)
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#601 [10:15] <Clock> elf423, doing a google search on it reveals it does more damage then helping
#602 [10:15] <Clock> elf423, follow this guide to remove it http://malwaretips.com/blogs/remove-reimage-repair/
#603 [10:15] <elf423> Thats just wonderful!
#604 [10:16] <elf423> Thanks
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#606 [10:16] <robmak3> Use avast or AVG, they are real, and free antivirus programs... You do not need to pay to get adequate protection
#607 [10:17] <elf423> Just as a note I'd been getting this error since before I got reimage. I haven't been able to play in a long time.
#608 [10:17] <robmak3> Some freeware installed that program to scam you!
#609 [10:17] <robmak3> Ok...
#610 [10:19] <ikbennick> ------------------
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#612 [10:19] <Clock> ikbennick, you cannot paste your dxdiag in here directly, use paste.ubuntu.com
#613 [10:19] <ikbennick> i cant do this can mojang change this maybe
#614 [10:20] <Clock> ??> ikbennick scold/directions
#615 [10:20] <Absol> ikbennick: The instructions you are given by the volunteers here are intended to find the shortest route between your problem and its solution. We do our best to make our directions clear even to those not expert with computer use, but some basic competency is still required. If you lack it, find someone who does not, whom we can work with.
#616 [10:20] * TheOldManJake [TheOldManJake@notlogged] has joined #minecrafthelp
#617 [10:20] <TheOldManJake> how to put more ram in servers plz help
#618 [10:21] <ikbennick> please can you reset my minecraft
#619 [10:22] <Clock> ikbennick, no we cannot only you have access to your computer
#620 [10:22] <ikbennick> i have from windows xp to windows 10 geupgrade and it works not
#621 [10:23] <robmak3> How to add ram? Do you mean allow the server to acess more ram on computer, or add ram to PC?
#622 [10:23] <elf423> Well it seems I also have Pro PC Cleaner
#623 [10:23] <ikbennick> wow
#624 [10:23] <TheOldManJake> how to put more ram in servers plz help
#625 [10:23] <ikbennick> i have from windows xp to windows 10 geupgrade and it works not!!!
#626 [10:23] <Clock> elf423, http://malwaretips.com/blogs/pc-cleaner-pro-2014-removal/
#627 [10:23] <ikbennick> with more mb
#628 [10:24] <robmak3> Do you have enough ram on you're computer?
#629 [10:24] <robmak3> To add?
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#631 [10:24] <Clock> ikbennick, upgrading an operating system will not make your computer better
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#633 [10:25] <ikbennick> well
#634 [10:25] <robmak3> Upgrading OS can make PC optimized, but it isn't like upgrading specs
#635 [10:25] <ikbennick> its true but in nthe launcher are say upgrade to windows 10
#636 [10:26] <Clock> ikbennick, in any case we still need the link to your dxdiag to be any help to you
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#638 [10:26] <ikbennick> oke
#639 [10:26] <ikbennick> oke
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#641 [10:27] <TheOldManJake> how to put more ram in servers plz help
#642 [10:27] <TheOldManJake> how to put more ram in servers plz help
#643 [10:27] <TheOldManJake> how to put more ram in servers plz help
#644 [10:27] <ikbennick> dont spam
#645 [10:28] <TheOldManJake> ok just anyone answer this or help me gosh!!
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#648 [10:29] <Wug> TheOldManJake: uhh
#649 [10:29] <ikbennick> Time of this report: 9/5/2015, 17:13:22
#650 [10:29] <ikbennick> Time of this report: 9/5/2015, 17:13:22
#651 [10:29] <ikbennick> Time of this report: 9/5/2015, 17:13:22
#652 [10:29] <ikbennick> Time of this report: 9/5/2015, 17:13:22
#653 [10:29] <ikbennick> Time of this report: 9/5/2015, 17:13:22
#654 [10:29] <Wug> ikbennick: pastebin
#655 [10:29] * Absol kicked ikbennick from #minecrafthelp (Reason: kbennick :Stop spamming)
#656 [10:29] <Wug> TheOldManJake: are you running the server yourself, on your own computer?
#657 [10:30] * ikbennick [ikbennick@notlogged] has joined #minecrafthelp
#658 [10:30] <ikbennick> hello
#659 [10:30] <TheOldManJake> how to put more ram in servers plz help
#660 [10:30] <TheOldManJake> how to put more ram in servers plz help
#661 [10:30] <TheOldManJake> how to put more ram in servers plz help
#662 [10:30] <ikbennick> can anyone help me with my crashed mc
#663 [10:30] <Wug> TheOldManJake: im typing
#664 [10:30] <Wug> don't repeat the same thing over and over
#665 [10:30] <ikbennick> who*
#666 [10:30] <Clock> ikbennick, post the link to your dxdiag
#667 [10:30] <ikbennick> how do i do that
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#669 [10:31] <Clock> ikbennick, copy the url in your browsers address bar and paste it in here
#670 [10:31] <Wug> if this is a server you're running on a remote computer that you got specifically to run the server on, you may need to buy more ram for it. to increase the amount of memory the minecraft server should use, use -XmxNg (replace N with a number of gigabytes)
#671 [10:31] <TheOldManJake> WHAT IM FRICKIN OLD MAN JAKE B**cH
#672 [10:31] <TheOldManJake> WHAT IM FRICKIN OLD MAN JAKE B**cH
#673 [10:31] <TheOldManJake> WHAT IM FRICKIN OLD MAN JAKE B**cH
#674 [10:31] <TheOldManJake> WHAT IM FRICKIN OLD MAN JAKE B**cH
#675 [10:32] * Wug kicked TheOldManJake from #minecrafthelp (Reason: heOldManJake :there are more than one person here. timeout)
#676 [10:32] <ikbennick> where
#677 [10:32] <Wug> ikbennick: do you know what a url is?
#678 [10:32] <CherryHannah454> Is there any way to revive a stolen and deleted account?
#679 [10:32] <ikbennick> no
#680 [10:33] <Wug> ikbennick: it's a website page, like facebook.com or www.google.com/search?q=url
#681 [10:33] <Wug> you should be on a page for the dxdiag you posted, you need to copy the url and paste it here
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#684 [10:34] <Wug> CherryHannah454: yes, if you can provide pr......
#685 [10:34] <ikbennick> do you cant restarting my mc account my name is ikbennick
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#687 [10:35] <Wug> ikbennick: I'm sorry but that's not a coherent sentence. there isn't anything we can do on our end to make minecraft work on your computer
#688 [10:35] <Wug> have you tried just restarting it, or does it crash again
#689 [10:35] <ikbennick> its mojangs mistake
#690 [10:37] <ikbennick> hello
#691 [10:37] <Wug> ikbennick: was it working before?
#692 [10:37] <ikbennick> yes
#693 [10:37] <Wug> then it's probably not mojang's mistake, it's something you changed
#694 [10:37] <ikbennick> it isnt i have chekit
#695 [10:38] <Wug> anyway. you came here trying to paste something. have you posted it online like the instructions said?
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#698 [10:38] <ikbennick> what is changed than
#699 [10:38] <Wug> i won't know until I see the thing you haven't posted yet
#700 [10:38] <Wug> it could be any number of things
#701 [10:39] <Wug> java, graphics drivers, mods
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#704 [10:39] <ikbennick> i cant copy it
#705 [10:39] <Wug> ikbennick: run minecraft again, let it crash again, and follow the directions carefully from the beginning
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#707 [10:40] <ikbennick> that have ido a twice this day
#708 [10:40] <gabriel> hi i need help because I bought my original minecraft account however not with most log me in the first three months run well put a few two months not gave more log already tried changing my sennha however when I just change put the new password however not yet works
#709 [10:41] <Wug> ikbennick: but you have pasted zero crash reports here, so you have not yet followed the directions to completion
#710 [10:41] <gabriel> ok
#711 [10:41] <Wug> gabriel: that message was directed to someone else
#712 [10:41] <Wug> gabriel: <-- your name will be here if I'm speaking to you
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#714 [10:41] <gabriel> ok
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#716 [10:42] <Adamo_FC> http://paste.ubuntu.com/12283121/
#717 [10:42] <Adamo_FC> Please help
#718 [10:42] <ikbennick> plaese help me now
#719 [10:42] <Wug> ikbennick: that thing Adamo_FC just did is what you need to do
#720 [10:42] <ikbennick> i cant do anything
#721 [10:43] <Adamo_FC> Can you help?
#722 [10:43] <Wug> Adamo_FC: I don't think you are going to be able to run minecraft on that machine
#723 [10:43] <Wug> it lacks a video card, and it's got a 2GHz pentium processor
#724 [10:43] <Adamo_FC> Ive played it before...
#725 [10:44] <ikbennick> how do i do that than
#726 [10:44] <Adamo_FC> When i updated to windows 8.1 it stopped working
#727 [10:44] <Afootpluto> Adamo_FC, download and install https://downloadcenter.intel.com/download/24973
#728 [10:44] <Wug> ikbennick: you need to follow the directions listed in the crash report
#729 [10:44] <Adamo_FC> Ok
#730 [10:44] <Wug> Afootpluto: there are up to date drivers for that cpu for windows 8.1?
#731 [10:45] <Wug> well I'll be.
#732 [10:45] <Adamo_FC> What do i do when it is finished?
#733 [10:45] <Wug> Adamo_FC: you may have to restart your computer, and then minecraft will (probably) work
#734 [10:45] <Adamo_FC> Thanks
#735 [10:45] <Afootpluto> Adamo_FC, run the program, then restart your PC
#736 [10:46] <ikbennick> ------------------
#737 [10:46] <ikbennick> help i have no url
#738 [10:46] <Andrio> hopper.minecraft.net is down.
#739 [10:47] <Andrio> ??> ikbennick paste
#740 [10:47] <Absol> ikbennick: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#741 [10:48] <Adamo_FC> Im still in the install wizard
#742 [10:48] <ikbennick> http://paste.ubuntu.com/12283746/
#743 [10:48] <ikbennick> thx
#744 [10:48] <ikbennick> i have sending
#745 [10:48] <Andrio> ikbennick, I'm afraid your graphics chipset is not supported on Windows 10.
#746 [10:49] <Andrio> You'll need to downgrade to Windows 7 or get a new graphics card and/or PC.
#747 [10:49] <Wug> ikbennick: has it ever worked on windows 10, or did you just upgrade to win10 and it stopped working then
#748 [10:49] <ikbennick> oke bye
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#752 [10:52] <Adamo_FC> Thanks
#753 [10:52] <Adamo_FC> My minecraft works :D
#754 [10:53] <Chaifel> Que faire lorsque minecraft écrit internal exception :java.lang.nullpointerException?
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#767 [11:18] <Sanoj151> Hello, in minecraft recently my hotber keeps scrolling left to right then repeats
#768 [11:20] <Sanoj151> It also happens when I attempt to scroll down on multiplayer servers then it goes back to the top
#769 [11:21] <Sanoj151> I deleted the game then re-installed it and it still happens
#770 [11:21] <Sanoj151> I deleted the game then re-installed it and it still happens
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#776 [11:23] <ant_> i just got minecraft pe and it is saying access denied. what do i do?
#777 [11:23] <Sanoj151> Hello, I really need help with minecraft. When ever I enter a Server or a world my hotter scrolls from Right to left then repeats its self, I don't not know if my game is broken or if it has been hacked
#778 [11:24] <Bugboy1028> ...
#779 [11:24] <Bugboy1028> Sanoj151, what?
#780 [11:24] <Sanoj151> ?
#781 [11:25] <Sanoj151> Busboy are you able to help me?
#782 [11:25] <Sanoj151> Sorry Bugboy
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#784 [11:27] <Bugboy1028> Ah
#785 [11:28] <Bugboy1028> so your launcher is acting weid, Sanoj151
#786 [11:28] <Bugboy1028> How exactly did you delete?
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#790 [11:29] * Sanoj151 [Sanoj151@notlogged] has joined #minecrafthelp
#791 [11:29] <Bugboy1028> .....
#792 [11:29] <Bugboy1028> How exactly did you delete?
#793 [11:29] <Bugboy1028> How exactly did you delete, Sanoj151 ? *
#794 [11:29] <Sanoj151> I deleted the file then re-installed it
#795 [11:30] <Sanoj151> Would I have to delete it from trash to?
#796 [11:30] <Bugboy1028> no
#797 [11:30] <Bugboy1028> no
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#801 [11:31] <Andrio> Sanoj151, I take it this problem only occurs with Minecraft, right?
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#803 [11:31] <Sanoj151> Yes
#804 [11:31] <Bugboy1028> ??> Sanoj151 win/reinst
#805 [11:31] <Absol> Sanoj151: You may need to reinstall the locally installed files that Minecraft puts into place.
#806 [11:31] <Absol> Sanoj151: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#807 [11:31] <NitroBix> necesito ayuda me salta en minecraft al iniciar has crashed porque hay un error con la tarjeta de video ayuda
#808 [11:31] <NitroBix> http://paste.ubuntu.com/12284315/
#809 [11:32] <Sanoj151> I am using a mac
#810 [11:32] <Bugboy1028> derp
#811 [11:32] <Bugboy1028> ??> Sanoj151 mac/reinst
#812 [11:32] <Absol> Sanoj151: You may need to reinstall the locally installed files that Minecraft puts into place.
#813 [11:32] <Absol> Sanoj151: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#814 [11:32] <Sanoj151> Alright
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#819 [11:33] <Darkria> How do you fix minecraft 1.8.8?
#820 [11:34] <Darkria> in windows ten
#821 [11:34] <ant_> why am i being denied when i try to create my world?
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#827 [11:34] <Bugboy1028> Darkria, what you meant?
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#830 [11:34] <finish675> I need some help. Trying to play minecraft on pc newly updated with Windows 10. Followed suggestions - still issues with pixel
#831 [11:34] <Bugboy1028> Got Dxdiag report, finish675?
#832 [11:35] <finish675> Yes do I paste the whole thing here?
#833 [11:35] <Bugboy1028> NO
#834 [11:35] <Bugboy1028> ??> paste finish675
#835 [11:35] <Bugboy1028> ...
#836 [11:35] <Bugboy1028> ??> finish675 paste
#837 [11:35] <Absol> finish675: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#838 [11:35] <Sanoj151> absol
#839 [11:35] <Sanoj151> I did the following
#840 [11:35] <Darkria> after downloading dxdiag what do you do next?
#841 [11:35] <Bugboy1028> ??> Sanoj151 bot
#842 [11:35] <Absol> Sanoj151: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#843 [11:36] <Sanoj151> Ahh
#844 [11:36] <finish675> Ok - http://paste.ubuntu.com/12284342/
#845 [11:36] <Bugboy1028> Darkria, please follow absol paste
#846 [11:36] <ant_> why cant i play? minecraft pe
#847 [11:36] <Sanoj151> Bugboy what do I do know?
#848 [11:36] <stupid3700> finish675: Your graphics card is too old, and is not supported on Windows 10.
#849 [11:36] <Bugboy1028> Sanoj151, and?
#850 [11:36] <Sanoj151> It said a bunch of stuff
#851 [11:36] * Nemean_Lion732 [Nemean_Lion732@notlogged] has quit. (Client Quit)
#852 [11:36] <Sanoj151> Do I open minecraft now?
#853 [11:36] <finish675> OK, is there a way to update the graphics card?
#854 [11:36] <Bugboy1028> yes
#855 [11:37] <Bugboy1028> you may need to readd multiplayer servers , but the issues should be fixed
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#857 [11:37] <stupid3700> finish675: If it's a desktop, you can buy and install a graphics card; if it's a laptop, I'm afraid not.
#858 [11:37] <finish675> Ok, you've been a big help. thanks
#859 [11:38] <Sanoj151> Thank you Bugboy
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#863 [11:39] <ant_> why cant i get any help on this
#864 [11:39] <Bugboy1028> ant_, what is issue you're having in PE?
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#866 [11:41] <ant_> i dont know what to when it tells me access denied when i try to create my dirst world
#867 [11:41] <Darkria> My Pixel Format Is Not Accelerated
#868 [11:41] <Sanoj151> Bugboy, to clarify what I did I type in the command then open up minecraft. is that right?
#869 [11:41] <XxGogirlTDMxX> i keep getting demands to update my graphix in a game called minecraft
#870 [11:42] <XxGogirlTDMxX> can anyone help me on it pls
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#874 [11:44] <Ibel> am i able to ask about ''Pixel Format Not Accelerated'' here
#875 [11:44] <Darkria> ok
#876 [11:45] <Bugboy1028> Sanoj151, Yes
#877 [11:45] <Bugboy1028> Darkria, dxdiag please?
#878 [11:45] <Sanoj151> Ok
#879 [11:45] <Darkria> http://paste.ubuntu.com/12284471/
#880 [11:45] <Ibel> ive checked my dxdiag, i have the name there, but no manufacturer is found it says n/a, can anyone help?
#881 [11:45] <Sanoj151> Also could it be the fact that I was using metro?
#882 [11:45] <Bugboy1028> Metro?
#883 [11:45] <Sanoj151> before it happened?
#884 [11:45] <Sanoj151> Mod
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#886 [11:46] <XxGogirlTDMxX> can i have some help pls
#887 [11:46] <Bugboy1028> Is MEtro mod for Minecraft
#888 [11:46] <Sanoj151> Ya
#889 [11:46] <tjalff> help me
#890 [11:47] <tjalff> la b
#891 [11:47] <Andrio> Ibel, may I see the full DXDiag report?
#892 [11:47] <tjalff> la biriniz yardım etsin acil
#893 [11:47] <Andrio> ??> Ibelpaste
#894 [11:47] <Andrio> ??> Ibel paste
#895 [11:47] <Absol> Ibel: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#897 [11:48] <Ibel> okay
#898 [11:49] <Darkria> After you press Download as text then?
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#903 [11:50] <Sanoj151> Busboy Still nothing happened my game is exactly the same, I think I did something wrong
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#905 [11:50] <Sanoj151> Bugboy
#906 [11:50] <Havik> Hi guys
#907 [11:50] <Andrio> Ibel, your graphics chipset is not supported on Windows 10.
#908 [11:51] <Havik> Im having problems to login in both Mojang site and Minecraft game client
#909 [11:51] <Darkria> I need desperate help on "Pixel Format Not Accelerated"
#910 [11:51] <Havik> I already reseted my password, but when I try to login, they say that my email or username is incorrect
#911 [11:51] <Ibel> Okay :/
#912 [11:51] <Andrio> ??> Darkria win/DXDiag
#913 [11:52] <Absol> Darkria: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#917 [11:53] <Darkria> Here is my Dxdiag Crash report -----> http://paste.ubuntu.com/12284471/
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#919 [11:54] <Ibel> and about that, what can i then do?
#920 [11:54] <Andrio> ...wait
#921 [11:54] <Darkria> ?
#922 [11:54] <Andrio> I got Darkria and Ibel mixed up
#923 [11:55] <Andrio> ??> Havik login/throttle
#924 [11:55] <Absol> Havik: Your login is being throttled, which will prevent you from logging in.
#925 [11:55] <Absol> Havik: You will have to wait 3 hours without logging in for it to reset.
#926 [11:55] <Andrio> Darkria, your graphics chipset is not supported on Windows 10.
#927 [11:55] <Ibel> o
#928 [11:55] <Havik> I see
#929 [11:55] <Havik> Thanks so much
#930 [11:55] <Havik> I will wait
#931 [11:55] <Andrio> mm
#932 [11:55] <Darkria> which is?
#933 [11:56] <Andrio> 'Intel(R) 82945G Express Chipset Family'
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#935 [11:56] <Andrio> Ibel, I still need to see your DXDiag report
#936 [11:56] <Ibel> http://paste.ubuntu.com/12284634/ there
#937 [11:56] <amirhesam> hello
#938 [11:56] <amirhesam> ı need help mınecraft dosent works
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#940 [11:58] <Andrio> Ibel, install this driver:http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_9.18.10.3234_W8x64_A.zip?acerid=635149054188515088&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E1-572G&OS=8P1&LC=en&BC=ACER&SC=AAP_10
#941 [11:59] <Darkria> How do i fix it then?
#942 [11:59] <Ibel> okay
#943 [12:00] <Andrio> Darkria, ideally get a new graphics card
#944 [12:00] <Andrio> It might work (poorly) with Windows 7 though.
#945 [12:01] <Darkria> It worked on windows 7
#946 [12:01] <Darkria> but not 10
#947 [12:01] <Andrio> Yeah
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#950 [12:02] <Ibel> adrio i got it installed and then?
#951 [12:02] <zahirlonghands> hello
#952 [12:02] <Ibel> ^well it just finished
#953 [12:02] <Andrio> Ibel, restart the computer and you should be able to play Minecraft now
#954 [12:02] <zahirlonghands> I can't login to my minecraft account
#955 [12:02] <Ibel> alright
#956 [12:03] <zahirlonghands> I tried changing my password several times
#957 [12:03] <zahirlonghands> still can't login
#958 [12:03] <Andrio> ??> zahirlonghands login/throttle
#959 [12:03] <Absol> zahirlonghands: Your login is being throttled, which will prevent you from logging in.
#960 [12:03] <Absol> zahirlonghands: You will have to wait 3 hours without logging in for it to reset.
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#962 [12:04] <zahirlonghands> ok...can you explain what you mean by trottle?
#963 [12:04] <zahirlonghands> just so you know, this happened yesterday
#964 [12:05] <zahirlonghands> we've been trying to login since yesterday evening
#965 [12:05] <Andrio> hm
#966 [12:05] <Andrio> Well, if you fail to log in three times in a row, your IP address is temporarily locked out.
#967 [12:05] <Andrio> That's to prevent guessing passwords.
#968 [12:06] <zahirlonghands> ok I understand
#969 [12:06] <zahirlonghands> so my account is locked...I'll wait 3 hours from now to check it again
#970 [12:07] <Andrio> Your IP address, not your account
#971 [12:07] <zahirlonghands> gotcha
#972 [12:08] <lilspil123> hi, i', new to this fourm, I was hoping some one could give me some guidance, I'm currently using the latest edition of Mind Craft, and all has been running fine, until today! My JAVA has been updated but its still not letting be login to my mindcraft world, is there anybody who could have an idea how to resolve? Thanks in advance all, Lilspil123
#973 [12:08] <zahirlonghands> thx
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#977 [12:09] <Andrio> This is an Internet Relay Chat channel, not a forum
#978 [12:09] <skr876674569> my disck drivers are no up te date and i cant play minecraft
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#980 [12:09] <Andrio> And what happens when you try to log in, lilspil123?
#981 [12:10] <skr876674569> i says fix problem
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#983 [12:10] <Andrio> hm
#984 [12:10] <Andrio> skr876674569, is it 'Pixel format not accelerated'?
#985 [12:10] <skr876674569> yes
#986 [12:10] <lilspil123> Hi Andrio, it just reverts back to the same screen, but does not launch?
#987 [12:10] <lilspil123> I've looked through the event log
#988 [12:10] <Andrio> lilspil123, is there a crash report?
#989 [12:10] <lilspil123> yes
#990 [12:11] <Andrio> ??> skr876674569 win/DXDiag
#991 [12:11] <Absol> skr876674569: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#992 [12:11] <Andrio> ??> lilspil123 launcher/crash-log
#993 [12:11] <Absol> lilspil123: We need to see your crash log, which appears after a crash.
#994 [12:11] <Absol> lilspil123: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#997 [12:11] <skr876674569_> i did that
#998 [12:12] <lilspil123> Oh brilliant, and yes I will share the outcome, just in case some one else has a similar problem
#999 [12:12] <lilspil123> thankyou x
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#1002 [12:13] <Andrio> ok
#1003 [12:13] <skr876674569_> ive alredy done that
#1004 [12:13] <Andrio> skr876674569_, may I see the link to your DXDiag repot?
#1005 [12:13] <Andrio> report*
#1006 [12:14] * zahirlonghands [zahirlonghands@notlogged] has quit. (Ping timeout: 204 seconds)
#1007 [12:14] <skr876674569_> hang on a min
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#1011 [12:17] <lilspil123> Hi Andrio, I have just copied and pasted on the web address http://paste.ubuntu.com/
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#1014 [12:18] <Doge> My minecraft wont let me sign in, i made sure i had the password and email right but it wont work
#1015 [12:18] <Andrio> lilspil123, show me the link to the post
#1016 [12:18] <Andrio> There should be a number after http://paste.ubuntu.com/
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#1021 [12:19] <skr876674569> i dont know how to link
#1022 [12:19] <zahirlonghands> I can't login to my minecraft account, can someone help
#1023 [12:20] <zahirlonghands> I changed my password several times but still cant login
#1024 [12:21] <zahirlonghands> someone said my ip was blocked but I even tried from my phone hot spot
#1025 [12:21] <Andrio> skr876674569, do you see the link in your browser's address bar?
#1026 [12:21] <Andrio> the address
#1027 [12:21] <Andrio> Show me that.
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#1029 [12:21] <Andrio> zahirlonghands, are you sure you typed the email address and (latest) password correctly?
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#1033 [12:22] <Griffious> http://paste.ubuntu.com/12285093/
#1034 [12:22] <zahirlonghands> yes..I'm 99.9% sure
#1035 [12:22] <Griffious> ıneed
#1036 [12:22] <shy_bunny> im trying to get on minecraft but it says i need to update my graphics driver. i dont know how to do this. i have a windows 7 64-bit
#1037 [12:22] <zahirlonghands> I used my email address and latest pw
#1038 [12:22] <lilspil123> Hi Andrio, it's: http://paste.ubuntu.com/12285117/
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#1040 [12:22] <Griffious> me tow
#1041 [12:23] <zahirlonghands> do I need to wait 3 hours again?
#1042 [12:23] <Griffious> ı need help plz help me http://paste.ubuntu.com/12285093/
#1043 [12:23] <Griffious> http://paste.ubuntu.com/12285093/
#1044 [12:23] <Griffious> http://paste.ubuntu.com/12285093/
#1045 [12:23] <Griffious> http://paste.ubuntu.com/12285093/
#1046 [12:23] <Griffious> http://paste.ubuntu.com/12285093/
#1047 [12:23] * Absol kicked Griffious from #minecrafthelp (Reason: riffious :Stop spamming)
#1048 [12:24] <Andrio> ??> shy_bunny win/DXDiag
#1049 [12:24] <Absol> shy_bunny: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1050 [12:24] <shy_bunny> ok thanks
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#1052 [12:24] <Griffious> http://paste.ubuntu.com/12285093/
#1053 [12:25] <Andrio> lilspil123, looks like your launcher profile is looking for a missing or broken Java installation
#1054 [12:25] <Griffious> yhelp me plz
#1055 [12:25] <Andrio> Griffious, install this driver: http://www.nvidia.com.tr/drivers/results/89902#driverInfo-89902=1
#1056 [12:25] <Griffious> any one just help me
#1057 [12:25] <Andrio> lilspil123, click Edit Profile and make sure Executable near the bottom is not ticked.
#1058 [12:25] <lilspil123> Hi Andrio, I have updated this, so i'm scratching my head a little?
#1059 [12:26] <lilspil123> give me 5, i'll have a peek
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#1061 [12:26] <Andrio> zahirlonghands, you shouldn't need to...
#1062 [12:27] <Andrio> zahirlonghands, I'd try again in three hours anyway; failing that, you might need to email Mojang
#1063 [12:27] <Griffious> my dırect x ıs 11 well ıt do anyfıng
#1064 [12:27] <Andrio> Griffious, yes
#1065 [12:28] <Griffious> waht well it do
#1066 [12:28] <lilspil123> Yes that has been clicked, also the folder launcher is there for Mind Craft. very puzzling
#1067 [12:28] <zahirlonghands> ok, I emailed them yesterday
#1068 [12:28] <Griffious> i dont know english to much ok sorry
#1069 [12:28] <Andrio> lilspil123, the executable path is (probably) wrong; untick it
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#1071 [12:29] <Andrio> Griffious, it will install a driver for your graphics card.
#1072 [12:29] <lilspil123> ok, i'll try now
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#1074 [12:29] <Andrio> zahirlonghands, well, give them time to respond, then.
#1075 [12:29] <shy_bunny> on the directx diagnostic tool, it says that agp textures are unavailable and the website says that i might need to "upgrade hardware". i just do not know what to upgrade
#1076 [12:29] <Skrillexx360> http://paste.ubuntu.com/12285185/ It says Pixel Format Not Accelerated anyone help please
#1077 [12:30] <Andrio> shy_bunny, keep reading the instructions; that's not the end
#1078 [12:30] <Andrio> Skrillexx360, I'm afraid your graphics chipset is not supported on Windows 10
#1079 [12:30] <Andrio> You'll need to downgrade to Windows 7, or get a new PC
#1080 [12:30] <lilspil123> Andrio, you are a diamond my friend, it has worked! :-))
#1081 [12:30] <Skrillexx360> Any possible way to fix or can i not play minecraft
#1082 [12:30] <lilspil123> Thankyou!
#1083 [12:30] <Andrio> lilspil123, no problem...~
#1084 [12:31] * Andrio needs sleep now; it's 3:30 AM
#1084 [12:31] <Skrillexx360> So i cant play minecraft
#1085 [12:31] <Andrio> Skrillexx360, not with Windows 10 on that PC
#1086 [12:31] <lilspil123> I'm off have a great evening all x
#1087 [12:31] <Skrillexx360> Thanks
#1088 [12:31] <Griffious> i install the link http://www.nvidia.com.tr/drivers/results/89902#driverInfo-89902=1 but noting hapend
#1089 [12:32] <Andrio> Griffious, restart the computer
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#1091 [12:32] <Skrillexx360> Does this effect any other games or just minecraft
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#1095 [12:33] <zahirlonghands> Andrio, I got in...thanks
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#1097 [12:34] <Skrillexx360> Andrio, Does this effect any other games or just minecraft
#1098 [12:34] <Andrio> Depends on whether those other games use OpenGL
#1099 [12:34] <Skrillexx360> K thanks for the help bye
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#1103 [12:36] <Griffious> nothıng hapınd
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#1105 [12:36] <shy_bunny> do i need a new graphics card? i try to follow the dxdiag thing but i never seem to be able to update my graphics driver.
#1106 [12:36] <skr876674569> pasted it
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#1108 [12:37] <Griffious> andiro nothing hapeend plz help me i try but nothing it steel is a error
#1109 [12:38] <Griffious> ---- Minecraft Crash Report ---- // Who set us up the TNT? Time: 05.09.2015 10:35 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306
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#1111 [12:39] <skr876674569> i pasted it
#1112 [12:39] <Griffious> http://paste.ubuntu.com/12285328/
#1113 [12:40] <Griffious> i need help thes is it waht it says
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#1115 [12:41] <shy_bunny> because this is my first time ever getting minecraft. and the same error of needing to update graphics driver always shows up and i follow instructions but my graphics driver never updates and im wondering if i need to get a new graphics card or something? i have windows 7 64-bit
#1116 [12:41] <skr876674569> i have windows 7
#1117 [12:42] <shy_bunny> ok. but whenever i try to update it never does and idk what im doing wrong. the error still pops up
#1118 [12:42] <skr876674569> and i pasted it
#1119 [12:42] <Griff> Minecraft stopped loading as usual. I do fine until I get to PLAY. Once I hit PLAY it begins to download but only for a few seconds then goes blank.
#1120 [12:42] <skr876674569> please help me get on the game
#1121 [12:43] <Griffious> can we call you gays in skayp or anything becaz is hard for me help and idk too much engles
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#1125 [12:45] <skr876674569> how do i get my game to work
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#1128 [12:46] * alvaroedeus [alvaroedeus@notlogged] has joined #minecrafthelp
#1129 [12:46] <JefferyMeffery> hello is CubeTheThird here?
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#1131 [12:46] <skr876674569> i says fix problem
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#1133 [12:47] <Griffious> http://paste.ubuntu.com/12285328/ i need help
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#1135 [12:48] <Griffious> hello
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#1137 [12:48] <Griffious> i need help plz plz
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#1139 [12:49] <skr876674569> please help me get on the game
#1140 [12:49] <skr876674569> it says fix problem
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#1142 [12:50] <Clock> skr876674569, post the link to your dxdiag
#1143 [12:50] <skr876674569> i did that
#1144 [12:50] <Clock> where? i don't see it
#1145 [12:51] <skr876674569> hang on how do i do that
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#1147 [12:51] <Clock> ??> skr876674569 win/dxdiag
#1148 [12:51] <Absol> skr876674569: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1150 [12:52] <JefferyMeffery> the reason im looking for CubeTheThird is because he was helping me a couple of days ago with a problem with my sensitivity and we both thought it was because I was using optifine but it doesn't seem to be the case since the problem has occured again.
#1151 [12:52] * Griffious [Griffious@notlogged] has joined #minecrafthelp
#1152 [12:52] <Griffious> ı need help plz
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#1154 [12:52] <Griffious> yplz help me :(
#1155 [12:53] <Griffious> ;(
#1156 [12:53] <Actionllama15> be specific it says
#1157 [12:53] <Clock> Griffious, give us an updated dxdiag
#1158 [12:53] <Griffious> ok
#1159 [12:54] * gabriel10 [gabriel10@notlogged] has joined #minecrafthelp
#1160 [12:54] <skr876674569> http://paste.ubuntu.com/12285288/
#1161 [12:55] <Clock> skr876674569, the dxdiag is cut off, follow the instructions again, this time make sure to copy ALL of it
#1162 [12:55] <skr876674569> ok
#1163 [12:55] <Actionllama15> i
#1164 [12:55] <Actionllama15> need help http://paste.ubuntu.com/12285440/
#1165 [12:55] <Griffious> http://paste.ubuntu.com/12285494/
#1166 [12:55] <Griffious> yok i put it now waht
#1167 [12:55] <Griffious> ;(
#1168 [12:55] <Clock> Actionllama15, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#1169 [12:56] <Griffious> like i dident play minecraft for 2 yesr
#1170 [12:56] <Griffious> help plz
#1171 [12:56] <Actionllama15> i tried to download anew grapgics card and it told me to make the ubuntu and come here
#1172 [12:56] <Griffious> http://paste.ubuntu.com/12285494/
#1173 [12:56] <Griffious> http://paste.ubuntu.com/12285494/
#1174 [12:56] <JefferyMeffery> please stop spamming
#1175 [12:57] <Clock> Actionllama15, you can't download a graphics card only a graphics card driver
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#1177 [12:57] <Clock> Actionllama15, intel does not support your graphics card on windows 10, there are no drivers
#1178 [12:57] <skr876674569> http://paste.ubuntu.com/12285518/
#1179 [12:57] <Actionllama15> so theres no way i can play minecraft on windows 10?
#1180 [12:57] <Actionllama15> only if i downgrade
#1181 [12:58] <Griffious> i most wait tell some own ansewrs me plz
#1182 [12:58] <Clock> Actionllama15, yes
#1183 [12:58] <Actionllama15> okay thankyou
#1184 [12:59] <skr876674569> http://paste.ubuntu.com/12285518/
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#1188 [13:00] <colgipt> i have a problem
#1189 [13:00] <colgipt> awd
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#1191 [13:00] <Clock> skr876674569, your graphics card is not supported on windows 7, you will need to reinstall the windows version that originally came with our computer
#1192 [13:00] <colgipt> #minecrafthelp
#1193 [13:00] <skr876674569> how do i do that
#1194 [13:00] <colgipt> i have windowns 10
#1195 [13:00] <Clock> ??> colgipt ask
#1196 [13:00] <Absol> colgipt: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1197 [13:00] <Absol> colgipt: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1198 [13:00] <colgipt> my pc is crash report
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#1200 [13:01] <Griffious> plz help me plz for god or anyfing just plz
#1201 [13:01] <Griffious> http://paste.ubuntu.com/12285494/
#1202 [13:01] <Griffious> plz
#1203 [13:01] <Griffious> i update it but it dident works plz help
#1204 [13:02] <skr876674569> how do i do it
#1205 [13:02] <Clock> Griffious, when you tried to update it, did it come with an error?
#1206 [13:02] <skr876674569> yes
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#1208 [13:02] <Juanasxm> I have the same problem with windows 10 http://paste.ubuntu.com/12285512/
#1209 [13:02] <Griffious> well any onw help me
#1210 [13:02] <Clock> skr876674569, if you don't know how to reinstall windows, i suggest getting the help of a professional
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#1212 [13:02] <Griffious> one help me
#1213 [13:03] <Griffious> ysorry
#1214 [13:03] <skr876674569> how do i get prfesinal help
#1215 [13:03] <Clock> Juanasxm, your graphics card is not supported beyond windows 8
#1216 [13:03] <JefferyMeffery> im having a problem with my sensitivity, if i turn it will do a 360 half the time when i don't mean to. it also has random spas' and its really hard to play. my sensitivity is at about 19. i have already restarted minecraft and its still like that
#1217 [13:03] <Clock> skr876674569, by going to a local pc shop for instance
#1218 [13:03] <Juanasxm> ok how to fix it?
#1219 [13:04] <Griffious> come on plz help me plz ;(
#1220 [13:04] <skr876674569> ok
#1221 [13:04] <Clock> Juanasxm, downgrade windows, get a new graphics card or use a different computer
#1222 [13:04] <Griffious> ok
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#1224 [13:04] <Juanasxm> ok thanks for your help:)
#1225 [13:04] <skr876674569> how do i play demo
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#1228 [13:05] <Clock> skr876674569, you won't be able to play minecraft on that pc as it is AT ALL
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#1230 [13:05] <rayssa> lll[como a jente joga o meu nao estar aparacendo o minecraft]
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#1233 [13:05] * XxGogirlTDMxX [XxGogirlTDMxX@notlogged] has quit. (Ping timeout: 204 seconds)
#1234 [13:05] <Clock> ??> rayssa lang/pt
#1235 [13:05] <skr876674569> what aww man
#1236 [13:06] <Absol> rayssa: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1237 [13:06] * RoyB28 [RoyB28@notlogged] has joined #minecrafthelp
#1238 [13:06] <JefferyMeffery> im having a problem with my sensitivity, if i turn it will do a 360 half the time when i don't mean to. it also has random spas' and its really hard to play. my sensitivity is at about 19. i have already restarted minecraft and its still like that
#1239 [13:07] <RoyB28> Hey guys, I have 2 minecraft accounts and I tried to log into both of them today and its saying I can't log in. I tried to log on mojangs website but I still can't. I switched passwords for both accounts and it still wont let me log in.
#1240 [13:07] <rayssa> fala em portugues brasil
#1241 [13:07] <skr876674569> but why
#1242 [13:07] <rayssa> porfavor
#1243 [13:07] <Clock> ??> RoyB28 login/throttle
#1244 [13:07] <Absol> RoyB28: Your login is being throttled, which will prevent you from logging in.
#1245 [13:07] <Absol> RoyB28: You will have to wait 3 hours without logging in for it to reset.
#1246 [13:07] <Clock> skr876674569, i told you why already
#1247 [13:08] <skr876674569> ok
#1248 [13:08] <Clock> skr876674569, your graphics card is not supported on windows 7
#1249 [13:08] <RoyB28> Alright, but what does it mean for my login to be throttled?
#1250 [13:08] * Amir2009 [Amir2009@notlogged] has quit. (Ping timeout: 204 seconds)
#1251 [13:08] <rayssa> ddddddddddddddddddaaaaaaaaaaaaaaaaaaaaaaaaaaa ppppppppppppppppppppppppppppprrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa ppppppppppppppppppppppppppaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaarrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa ooooooooooooooooooooooooooooooooooooooooooooooooooooooooohhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
#1252 [13:09] <JefferyMeffery> why does my sensitivity act like its at max when its only at 19
#1253 [13:09] <skr876674569> how do i get windows 10 off of it then
#1254 [13:09] <rayssa> :(:(:(:(::(:(:(:(:(:(:(:(:(:(
#1255 [13:09] <Clock> skr876674569, upgrading to windows 10 on that computer won't help AT ALL
#1256 [13:10] <skr876674569> ok
#1257 [13:10] <JefferyMeffery> can you please kick the kid thats spamming
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#1259 [13:10] <skr876674569> then what do i upgrade to then
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#1261 [13:10] <rayssa> ofsihdop[ojtgjfjhfddhdvoh çiehrtaeje iah89w3tr.8q9374 b.,i8234719 4u9024i9-oled =-2094xzjt903ht9uge5ygr9guyh ,cuhyw77xycggi20000003eyh287r4yh3y83r8ym, uuuuuuuuuuv nrfuaiwgfsrfvb agyicfruy rfvtrdhgjhieudhguiohseigfiyedhbgfuysduysrufygbuifbtuvj bkih
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#1263 [13:11] <JefferyMeffery> skr876674569 just face it you can't play!
#1264 [13:11] <Clock> skr876674569, you don't upgrade, you need to downgrade to that windows version that originally came with your pc
#1265 [13:11] <skr876674569> but ive always wanted to play i had such a hard time getting a account 10hours :(
#1266 [13:12] <skr876674569> it took me
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#1269 [13:12] <Clock> skr876674569, you should've looked at minecraft's system requirements before purchasing
#1270 [13:12] <skr876674569> im on demo
#1271 [13:13] <RoyB28> wait so absol or clock, what is the reason my logins were throttled?
#1272 [13:13] <Clock> RoyB28, too many failed attempts
#1273 [13:13] <skr876674569> how do i down graed
#1274 [13:13] <Clock> skr876674569, take your pc to a professional
#1275 [13:13] <JefferyMeffery> or google it
#1276 [13:13] <RoyB28> Ohhh, alright. Thanks. So I'll just wait 3 hours and it will be alright?
#1277 [13:13] <Clock> yes
#1278 [13:13] <skr876674569> i dont have a prfessinal in our town
#1279 [13:13] <RoyB28> Alright, cool. Thanks a bunch!
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#1286 [13:15] <skr876674569> i dont have a prfessinal in our town
#1287 [13:15] <JefferyMeffery> how come my sensitivity is acting weird. its acts like its at max but its only at 19. it even has random spas' where it goes across my screen.
#1288 [13:16] <skr876674569> its 2 hours to a professinal its gona cost like 200$
#1289 [13:16] <JefferyMeffery> it does NOT cost $200
#1290 [13:17] <skr876674569> how much
#1291 [13:17] <skr876674569> then
#1292 [13:17] <Clock> skr876674569, honestly even if you make minecraft work on that computer, it's performance would be terrible, your best bet is to buy a new computer
#1293 [13:18] <skr876674569> i dont have that mony
#1294 [13:18] <JefferyMeffery> clock do you know what might be the problem with my sensitivity?
#1295 [13:18] <Clock> JefferyMeffery, sorry but i don't know :/
#1296 [13:18] <skr876674569> how do i make it work
#1297 [13:18] <JefferyMeffery> ok.
#1298 [13:19] <Clock> JefferyMeffery, do you have a special monitor setup like two screens?
#1299 [13:19] * GotAQuestion [GotAQuestion@notlogged] has joined #minecrafthelp
#1300 [13:19] <GotAQuestion> Hello guys, can someone please help me real quick
#1301 [13:19] <JefferyMeffery> no. just my laptop screen.
#1302 [13:20] <skr876674569> how do i make it work
#1303 [13:20] <Clock> JefferyMeffery, and what's the resolution of the screen?
#1304 [13:20] <GotAQuestion> I downloaded the curse client to create my custom mod profile to play singleplayer. I downloaded some mods i wanted to add to my custom profile, how do i add them? I can just download the mods the curse cliient is showing me
#1305 [13:20] <Clock> ??> GotAQuestion mods
#1306 [13:20] <Absol> GotAQuestion: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1307 [13:20] <Absol> GotAQuestion: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1308 [13:20] <JefferyMeffery> of my laptop screen?
#1309 [13:20] <Clock> yes
#1310 [13:20] <skr876674569> how do i make it work
#1311 [13:20] <GotAQuestion> That was a question related to the curse client
#1312 [13:20] <JefferyMeffery> erm, how would I find that out?
#1313 [13:21] <alex71> If I've already unloaded the program with a code from a card, can I delete and try o install it again?
#1314 [13:21] <skr876674569> how do i make it work
#1315 [13:21] <GotAQuestion> noone?
#1316 [13:22] <Clock> GotAQuestion, we do not help with anything non-vanilla here
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#1318 [13:22] <GotAQuestion> very nice
#1319 [13:22] <Clock> vanilla launcher - vanilla client - vanilla server
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#1321 [13:23] <Clock> alex71, what do you mean with "unloaded"?
#1322 [13:23] <Logan_> Im having some issues with starting minecraft, its saying the graphics driver is outdated yet i download Intel (my graphics driver) and it doesnt have a update
#1323 [13:23] <skr876674569> what
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#1326 [13:24] <skr876674569> how do i make it work
#1327 [13:24] <alex71> I bought a card at a Gameshop with a code and this gives me acces to "unload" the program from the website mojang
#1328 [13:24] <Clock> alex71, do you mean download?
#1329 [13:24] <alex71> Yes sorry download
#1330 [13:24] * TreqzFX [TreqzFX@notlogged] has joined #minecrafthelp
#1331 [13:25] <Clock> alex71, you can download minecraft here: minecraft.net/download
#1332 [13:25] <Clock> if that's what you need
#1333 [13:25] <skr876674569> how do i make it work
#1334 [13:25] <JefferyMeffery> clock my screen resolution is 1366x768
#1335 [13:26] <alex71> Yes but I've already done once can I delete the program from my computer and try to use the same code again?
#1336 [13:26] <skr876674569> how do i make it work
#1337 [13:26] <alex71> The trouble is that the program is not running now
#1338 [13:26] <skr876674569> clock
#1339 [13:26] <Clock> alex71, what happens instead?
#1340 [13:27] <Logan_> can anyone help?
#1341 [13:27] <Clock> JefferyMeffery, try changing it to something more standard like 1280x960
#1342 [13:27] <skr876674569> clock how do i make it work
#1343 [13:27] <alex71> I think I've a previous version that was not the official (hacker) and did not work and now still gives me troubles
#1344 [13:28] <TreqzFX> My Minecraft keeps crashing on me because I recently updated to Windows 10, It told me to update my Graphics Card but there are no updates avaliable. I dont know how to fix this problem. Here is a link to my DxDiag Report: http://paste.ubuntu.com/12285817/
#1345 [13:28] <Clock> alex71, the cracked client might have screwed with your pc
#1346 [13:28] <skr876674569> how do i make it work
#1347 [13:28] <Logan_> treqz, same thing is happening to me
#1348 [13:28] <JefferyMeffery> the closest i can get is 1280x768
#1349 [13:28] <Clock> TreqzFX, your graphics card is not supported on windows 10, downgrade to windows 7 or use a different computer
#1350 [13:29] <Clock> JefferyMeffery, ok try that
#1351 [13:29] <Logan_> Oh
#1352 [13:29] <Logan_> Oh do i downgrade?
#1353 [13:29] <skr876674569> clock how do i make it work
#1354 [13:29] <Clock> Logan_, that was not meant to you
#1355 [13:29] <TreqzFX> Yeah Im gonna do that
#1356 [13:29] <Clock> Logan_, post the link to your dxdiag
#1357 [13:29] <Logan_> Okay one second im going to have to get gyazo
#1358 [13:30] <Logan_> i tried reseting my pc but it didnt work
#1359 [13:30] <skr876674569> clock how do i make my game work
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#1361 [13:30] <Clock> skr876674569, i already told you, downgrade windows or get a new computer
#1362 [13:31] <Clock> skr876674569, we cannot help with neither of those here
#1363 [13:31] <JefferyMeffery> skr876674569 if i were you i would just search "how to downgrade windows"
#1364 [13:31] <skr876674569> ok how do i down graed windows
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#1366 [13:31] <JefferyMeffery> look it up on youtube or google
#1367 [13:32] <skr876674569> ohh ok thanks ill be right back
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#1370 [13:36] <Logan_> After Installing WIndows 10, Minecraft crashed every time i tried. here are the dxdiag things https://gyazo.com/a67f78bc6625552df8b84e3bd3d8b002 https://gyazo.com/f9d1d9f008ef240a7db2aebd51d4603e
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#1374 [13:37] <Creed> Hello. How do I report a inappropriate minecraft name?
#1375 [13:38] <Bmulley> Hi there! i Just downloaded the Win10 minecraft, and it's not outputting any sound. I pulled up my volume mixer display, and it doesn't even show Minecraft in that window as an application that's trying to output sound.
#1376 [13:38] * kauagame [kauagame@notlogged] has joined #minecrafthelp
#1377 [13:38] <Bmulley> Any thoughts? Maybe it's trying to use the wrong output for my sound?
#1378 [13:39] <kauagame> kauagame
#1379 [13:39] <Bugboy1028> Creed, what is username you're trying to report?
#1380 [13:39] <Bugboy1028> ermm
#1381 [13:39] <Bugboy1028> if you like, Creed
#1382 [13:39] <Bugboy1028> type /notice Bugboy1028 username here
#1383 [13:39] <Clock> Logan_, we need the full dxdiag after hitting "save all" information
#1384 [13:39] <Bmulley> The one that I'm currently using is outputting sound properly for everything else (youtube, etc) and is set to my default sound output
#1385 [13:39] <Logan_> okay ill get that right now
#1386 [13:39] <Bugboy1028> Logan_, that's not how we will use Dxdiag
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#1388 [13:40] <Bugboy1028> I would like it as text
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#1396 [13:41] <The_Angel_Gamer> alguem?
#1397 [13:42] <Daren> unable to get minecraft to load. the following is the error logs: A fatal error has been detected by the Java Runtime Environment:
#1398 [13:42] <Daren> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005a3055ec, pid=2292, tid=2432
#1399 [13:42] <Daren> JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18)
#1400 [13:43] <Daren> Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops)
#1401 [13:43] <Daren> Problematic frame:
#1402 [13:43] <Daren> C [ig4dev64.dll+0x55ec]
#1403 [13:43] <Daren> Any Ideas.
#1404 [13:43] <Logan_> http://paste.ubuntu.com/12286118/
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#1406 [13:43] <Logan_> thats the full one, my bad
#1407 [13:44] <GreyVulpine> Logan_ - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1408 [13:44] <The_Angel_Gamer> meu minecraft nao abre, nao sei o que é ja tentei de tudo mas nao funciona, meu pc é windows 10, alguem pode me ajudar?
#1409 [13:44] <Logan_> oh, thank you
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#1412 [13:45] <gabeg> me and my friends are having mc login problems
#1413 [13:45] <ebrelmya> hi,i've try to download the window 10 beta version but when i'm on my mojang account,they says that i've already redeem my code but i cant dowload
#1414 [13:45] * Jasmynne_1997 [Jasmynne_1997@notlogged] has joined #minecrafthelp
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#1417 [13:45] <Jasmynne_1997> Minecraft single player won't load
#1418 [13:46] * angelalowrey [angelalowrey@notlogged] has quit. (Ping timeout: 204 seconds)
#1419 [13:46] <Jasmynne_1997> anyone
#1420 [13:47] <skr876674569> ok back
#1421 [13:47] <josh_> ebrelmya make sore that you have a microsoft account hooked up to your computer
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#1423 [13:47] <Logan_> im not sure if i can downgrade im not sure how either, we did a master reset
#1424 [13:48] <skr876674569> i think its now good can you check
#1425 [13:48] <gabeg> when will we be able to reconnect to mc accounts?
#1426 [13:48] * kauagame [kauagame@notlogged] has quit. (Quit: Web client closed)
#1427 [13:49] <Jasmynne_1997> Minecraft single player won't load. Everything is just black but you can still open the items list like in creative
#1428 [13:49] <josh_> I can't log in on minecraft
#1429 [13:49] * theriffs02 [theriffs02@notlogged] has joined #minecrafthelp
#1430 [13:50] <ebrelmya> i have one and im connect
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#1433 [13:51] <dawnbreez> OK, having a problem with launching Minecraft. I'm running Void Linux and have Oracle Java 8.
#1434 [13:51] <skr876674569> clock
#1435 [13:52] * mojangest [mojangest@notlogged] has joined #minecrafthelp
#1436 [13:52] <dawnbreez> When I launch Minecraft via the vanilla launcher, I get an IndexOutOfBounds error, for opengl.LinuxDisplay.getAvailableDisplayModes
#1437 [13:53] <dawnbreez> This happens before the Minecraft window opens.
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#1439 [13:53] <dawnbreez> When I launch via MCUpdater, the game runs fine.
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#1441 [13:53] * Logan_ [Logan_@notlogged] has quit. (Ping timeout: 204 seconds)
#1442 [13:53] <chris97> i need some help for my friend
#1443 [13:53] <dawnbreez> Haven't been able to get MultiMC to work due to MultiMC using old libs.
#1444 [13:54] <chris97> my friend is having problems when he plays minecraft and clicks on something it shows his computer background
#1445 [13:54] <skr876674569> is clock still here
#1446 [13:55] <dawnbreez> Looking at the logs, it looks like minecraft can't find openGL, which is ridiculous and I'm getting very tired of wrestling with OpenGL
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#1448 [13:55] <skr876674569> im get ing so annoyioed with my game not working i just got the demo
#1449 [13:56] * chris97 [chris97@notlogged] has joined #minecrafthelp
#1450 [13:58] <GreyVulpine> skr876674569 - You have already been told why minecraft doesn't work on your computer, and possible solutions you can try.
#1451 [13:58] <skr876674569> im get ing so annoyioed with my game not working i just got the demo
#1452 [13:58] <skr876674569> well i did the paste thing
#1453 [13:59] <skr876674569> http://paste.ubuntu.com/12285518/
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#1455 [13:59] <JefferyMeffery> that wont help with anything
#1456 [13:59] <GreyVulpine> skr876674569 - Indeed. And Clock told you why minecraft won't work on that computer
#1457 [13:59] * chris97 [chris97@notlogged] has quit. (Ping timeout: 204 seconds)
#1458 [14:00] <GreyVulpine> skr876674569 - There's absolutely nothing we can do about it here. Sorry.
#1459 [14:00] <skr876674569> i know the you tube thing dint work
#1460 [14:00] <skr876674569> ok
#1461 [14:00] * gabeg [gabeg@notlogged] has quit. (Ping timeout: 204 seconds)
#1462 [14:00] <skr876674569> ok
#1463 [14:02] <skr876674569> are you shure
#1464 [14:02] <GreyVulpine> skr876674569 - I've just looked at your dxdiag, I'm sure.
#1465 [14:02] <skr876674569> ok
#1466 [14:03] <skr876674569> ill never get mine craft :'(
#1467 [14:03] <skr876674569> im only 13
#1468 [14:04] <skr876674569> ok fine ill try to fix it
#1469 [14:04] <JefferyMeffery> just because you're 13 doesn't mean you'll never get it.
#1470 [14:05] <JefferyMeffery> wait why am i still here? i got my problem fixed!! well bye. BTW THX CLOCK
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#1472 [14:05] <skr876674569> i know im not really a electic kind of guy
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#1474 [14:06] <BrokenStick> Hello, I'm having some Mod spawning problems with my modded minecraft.. can someone help
#1475 [14:06] <GreyVulpine> Sorry, we don't do mod support here.
#1476 [14:06] <BrokenStick> Mob*
#1477 [14:06] <BrokenStick> ooh is that so...
#1478 [14:06] <BrokenStick> alright, thanks anyway
#1479 [14:07] <ebrelmya> i've already redeem window 10 beta version but it haven't download and i don't know how to dowload it now
#1480 [14:07] <GreyVulpine> ebrelmya - Check the windows store.
#1481 [14:07] <dawnbreez> I think it's #risucraft that does mod support
#1482 [14:07] <GreyVulpine> dawnbreez - Yeah, nope. They don't do mod support
#1483 [14:07] <GreyVulpine> dawnbreez - We've been asked by them on multiple occasions to not send modding support questions to them
#1484 [14:07] <dawnbreez> GreyVulpine: That's odd. They're listed as mod support IRC on the minecraft wiki.
#1485 [14:08] * skr876674569 [skr876674569@notlogged] has quit. (Quit: Web client closed)
#1486 [14:08] <ebrelmya> already make that,doesn't worked
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#1488 [14:09] <GreyVulpine> I don't blame them, modding support is not an easy service to provide. You get people who ask the same newbie-type questions all the time, and never read the instructions.
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#1490 [14:10] <GreyVulpine> ebrelmya - Check https://www.microsoft.com/en-us/store/apps/minecraft-windows-10-edition-beta/9nblggh2jhxj -- Make sure you're logged into the microsoft account you used to redeem the cod
#1491 [14:10] <GreyVulpine> code, even
#1492 [14:11] <Daren> # A fatal error has been detected by the Java Runtime Environment: # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005a3055ec, pid=2292, tid=2432 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig4dev64.dll+0x55ec] # # Failed to write core dump. Minidumps are not ena
#1493 [14:11] <GreyVulpine> Daren - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1494 [14:11] <ebrelmya> it doesnt work
#1495 [14:11] <Daren> ok thanks
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#1498 [14:11] <GreyVulpine> ebrelmya - Then please see: https://help.mojang.com/customer/portal/articles/2064007-minecraft-windows-10-edition-beta
#1499 [14:12] <Daren> http://paste.ubuntu.com/12286738/
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#1501 [14:12] <jenspen> Minecraft crashes when I try to launch it. I'm getting a "pixel formet not accelerated" error.
#1502 [14:12] <GreyVulpine> jenspen - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1503 [14:12] <Extreme> ebrelmya: Are you not able to download it or are you not able to redeem the code?
#1504 [14:13] <GreyVulpine> Daren - Launch minecraft. Before hitting Play, go to "Edit Profile", then next to "Use Version", select "version 1.7.2". Save the profile, try minecraft.
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#1506 [14:13] <jenspen> I have downloaded it and installed it.
#1507 [14:13] <Daren> trying now.
#1508 [14:13] <GreyVulpine> jenspen - Please give us the link to your dxdiag report
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#1510 [14:13] <jenspen> http://paste.ubuntu.com/12286677/
#1511 [14:14] <dawnbreez> GreyVulpine: I posted earlier about a problem with LinuxDisplay.getAvailableDisplayModes. Any ideas about how to fix it?
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#1513 [14:14] <GreyVulpine> jenspen - That computer does not meet minecraft's minimum requirements.
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#1515 [14:15] <jenspen> what if I use an older version?
#1516 [14:15] <ebrelmya> already check all the page that can help me and disnt found anything,my code is redeem but i cant access to the game,download it or anything
#1517 [14:15] <GreyVulpine> dawnbreez - Um, repost please? Or got an error report handy?
#1518 [14:15] <GreyVulpine> jenspen - There is no older version that will run on that computer
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#1520 [14:15] <jenspen> darn. thanks for the help.
#1521 [14:15] <Extreme> ebrelmya: Do you know how to use the Windows Store?
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#1523 [14:15] <Daren> <Greyvulpine> Thank you so much the kids will be excited.
#1524 [14:15] <GreyVulpine> Daren - Works?
#1525 [14:16] * skr876674569 [skr876674569@notlogged] has joined #minecrafthelp
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#1527 [14:16] <skr876674569> ok but
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#1529 [14:17] <ebrelmya> yes i know but when im on the page of the application,is like if i havent redeem the code
#1530 [14:17] <Daren> works great
#1531 [14:17] <GreyVulpine> Daren - Alright, reason that worked, is because your computer's graphics chipset is quite old. Minecraft 1.7.2 will work fine, but later versions of minecraft will not. For now, 1.7.2 will work until you can find an upgrade for that computer.
#1532 [14:17] <Daren> Thanks again
#1533 [14:17] <skr876674569> my game keeps crashing i cant get on
#1534 [14:17] <Extreme> ebrelmya: If you login to http://account.xbox.com/en-US/PaymentAndBilling/PaymentOptions?managePi=0 -- do you see "Minecraft: Windows 10 Edition Beta" under "Transactions"?
#1535 [14:17] <GreyVulpine> skr876674569 - Yup, minecraft won't work on your computer, as you've already been told
#1536 [14:18] <Daren> would updating the graphics card be needed then
#1537 [14:18] <ebrelmya> no,the status is complete
#1538 [14:18] <GreyVulpine> Daren - If you're on a desktop computer, a newer graphics card is possible.
#1539 [14:18] <Jasmynne_1997> CAN SOMEONE HELP ME
#1540 [14:18] <Jasmynne_1997> CHRIST
#1541 [14:18] <GreyVulpine> Jasmynne_1997 - With?
#1542 [14:19] * titany200 [titany200@notlogged] has joined #minecrafthelp
#1543 [14:19] <Extreme> ebrelmya: You don't see it listed?
#1544 [14:19] <Jasmynne_1997> Minecraft single player won't load. The screen is just gray but i can still open the creative menu thing with all the items
#1545 [14:19] <Daren> cool thanks. I'll look into that.
#1546 [14:19] * Hitman21 [Hitman21@notlogged] has joined #minecrafthelp
#1547 [14:19] <GreyVulpine> Jasmynne_1997 - Please elaborate. The game launches, you can log in and hit play, but you can't load up a new single player game?
#1548 [14:19] <skr876674569> yes but how do i deload
#1549 [14:19] <skr876674569> yes but how do i deload
#1550 [14:20] * BrokenStick [BrokenStick@notlogged] has left #minecrafthelp
#1551 [14:20] <GreyVulpine> skr876674569 - "deload"?
#1552 [14:20] <skr876674569> how do i down graed
#1553 [14:20] * callum [callum@notlogged] has joined #minecrafthelp
#1554 [14:20] <GreyVulpine> skr876674569 - Let me put it to you simply. That computer will not run minecraft. You will need to look into a newer computer to play minecraft.
#1555 [14:20] <Hitman21> someone hacked into my minecraft account on the 15th and changed my name an skin. they also linked to a twitch that isnt mine.
#1556 [14:21] * coolestspike [coolestspike@notlogged] has joined #minecrafthelp
#1557 [14:21] <GreyVulpine> Hitman21 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1558 [14:21] <Jasmynne_1997> When I click play for single player, no matter what world i select, or if I create a new one, it goes through the loading chunks, and enters the game, but the entire screen of the world is grey, but i can see my item bar, and i can open the item menu
#1559 [14:21] * diogo [diogo@notlogged] has quit. (Client Quit)
#1560 [14:21] <Hitman21> i did. sent it in abou 5 days ago send nothing >.>
#1561 [14:21] <ebrelmya> yes the beta edition is listed and his transaction status is complete
#1562 [14:21] <Hitman21> still*.
#1563 [14:21] <GreyVulpine> Hitman21 - Turnaround time for support tickets is about 2 weeks. https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1564 [14:22] <dawnbreez> GreyVulpine: Sorry I took so long, here's a pastebin: http://pastebin.com/ucRQxnkB
#1565 [14:22] <skr876674569> what iv always wanted to play minecraft im not getting another computer
#1566 [14:22] <skr876674569> until like chrismas
#1567 [14:22] <GreyVulpine> skr876674569 - Sorry, until you do, you won't be able to play minecraft.
#1568 [14:22] <callum> i go onto minecraft and it says lack of updated graphics drivers
#1569 [14:22] <GreyVulpine> dawnbreez - One moment
#1570 [14:22] <Hitman21> . ok, is it possible too have you guys also remove the persons twitch account off my minecraft account.
#1571 [14:23] <Extreme> ebrelmya: Okay. Open the Windows Store, click on your profile icon at the top right, select your email and then select it again in the upcomming window and select "Sign out". Close the Windows Store, and open it back and click on the profile icon again and you should be able to "Sign in" -- make sure to use the exact same account as you did on account.xbox.com
#1572 [14:23] <GreyVulpine> Hitman21 - We cannot.
#1573 [14:23] <Bugboy1028> We cannot do that either, Hitman21
#1574 [14:23] <Extreme> ebrelmya: You can see visual instructions here: http://www.tenforums.com/tutorials/4235-store-sign-different-account-windows-10-a.html
#1575 [14:23] <skr876674569> are you shure theres not a way
#1576 [14:23] <Hitman21> so my account is screwed up and i cant use twitch on it now >.>?
#1577 [14:23] <GreyVulpine> skr876674569 - Yes. We're absolutely sure
#1578 [14:23] <ebrelmya> ok, i will try this
#1579 [14:23] <skr876674569> positive
#1580 [14:24] <GreyVulpine> Hitman21 - No, you will simply need to wait for Mojang Support to straighten your account out
#1581 [14:24] <GreyVulpine> skr876674569 - Positive
#1582 [14:24] <skr876674569> fine
#1583 [14:24] <GreyVulpine> Jasmynne_1997 - Launch minecraft. Before hitting Play, go to "Edit Profile", then "Open Game Dir". Delete everything but the saves folder. Next time you run minecraft, fresh files will be downloaded. Try minecraft then
#1584 [14:24] <Hitman21> so about 2 weeks then?
#1585 [14:24] <GreyVulpine> Hitman21 - Yes.
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#1587 [14:25] <skr876674569> but ive always wanted to play i had such a hard time getting a account 10hours :(
#1588 [14:25] * Daren [Daren@notlogged] has quit. (Ping timeout: 204 seconds)
#1589 [14:25] <skr876674569> ok ill try
#1590 [14:25] <Hitman21> hmm also. because of the hack or what ever will i lose my access that i paid for?
#1591 [14:25] <callum> i go onto minecraft and it says lack of updated graphics drivers help me
#1592 [14:25] <GreyVulpine> Hitman21 - You will not
#1593 [14:25] <GreyVulpine> callum - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1594 [14:26] <callum> ok
#1595 [14:26] <Hitman21> ok thanks. wanted to make sure because i donr rember/have my card anymore.
#1596 [14:26] <ebrelmya> ok,i make it,and now?
#1597 [14:27] <GreyVulpine> dawnbreez - xrandr installed?
#1598 [14:27] <Hitman21> and dont want to have to pay again
#1599 [14:27] <skr876674569> so i need to down graed
#1600 [14:27] <Jasmynne_1997> It still won't load the screen
#1601 [14:28] <Extreme> ebrelmya: Check if you're able to install Minecraft now
#1602 [14:28] <GreyVulpine> skr876674569 - Again, you will need a new computer
#1603 [14:28] <dawnbreez> GreyVulpine: Not sure, this is a fresh install. One second.
#1604 [14:28] <skr876674569> what kind
#1605 [14:28] <ebrelmya> it's like i need to pay for it
#1606 [14:28] <dawnbreez> Well that'd be it then
#1607 [14:28] <dawnbreez> probably
#1608 [14:28] <dawnbreez> let me test
#1609 [14:29] <skr876674569> of computer
#1610 [14:29] <dawnbreez> Success! Thanks, GreyVulpine.
#1611 [14:30] <GreyVulpine> skr876674569 - A non-netbook, non-chromebook, laptop or desktop computer of the last couple years.
#1612 [14:30] <GreyVulpine> dawnbreez - Excellent. Have a good one.
#1613 [14:30] <dawnbreez> You too, man.
#1614 [14:30] * ebrelmya_ [ebrelmya_@notlogged] has joined #minecrafthelp
#1615 [14:30] <Jasmynne_1997> it finally loaded
#1616 [14:30] <dawnbreez> Keep doing what you do.
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#1618 [14:30] * Jasmynne_1997 [Jasmynne_1997@notlogged] has quit. (Quit: Web client closed)
#1619 [14:30] <skr876674569> what cumputer is it called
#1620 [14:31] <GreyVulpine> skr876674569 - Ask your parents.
#1621 [14:31] <ebrelmya_> somebody had answered me?i lost the connection..
#1622 [14:31] * callum_ [callum_@notlogged] has joined #minecrafthelp
#1623 [14:31] <Hitman21> thanks for the help
#1624 [14:31] <callum_> ive done that but did not work
#1625 [14:31] <GreyVulpine> callum - Give us the link to your dxdiag
#1626 [14:32] <skr876674569> my mom dosnt know about electric stuff
#1627 [14:32] * Coleypotato [Coleypotato@notlogged] has joined #minecrafthelp
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#1629 [14:32] <GreyVulpine> skr876674569 - Then you're quite out of luck until you can find a newer computer. Sorry
#1630 [14:32] <skr876674569> my granpa and grandma dose
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#1634 [14:33] <Coleypotato> Hey, my hamachi multiplayer server has been lagging a ton so I was thinking about buying a minecraft server. Is there any way I can transfer the server files to the new server so I can keep everything that I've made on it?
#1635 [14:33] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#1636 [14:34] * Ritsuka is now known as Kaname
#1637 [14:34] <GreyVulpine> Coleypotato - Usually, yes. Depends on the hosting provider you use. Most will have a file transfer feature, either through a web interface or FTP
#1638 [14:34] <Coleypotato> Okay thanks!
#1639 [14:34] <GreyVulpine> Coleypotato - You would simply upload the world folder to the server.
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#1642 [14:35] <callum> hello
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#1644 [14:35] * diya_2003 [diya_2003@notlogged] has joined #minecrafthelp
#1645 [14:35] <diya_2003> http://paste.ubuntu.com/12287533/
#1646 [14:36] <GreyVulpine> callum - Still waiting on your dxdiag link
#1647 [14:36] <diya_2003> http://paste.ubuntu.com/12287533/
#1648 [14:36] <GreyVulpine> diya_2003 - That dxdiag is incomplete. Please recopy and repost
#1649 [14:36] <callum> file:///C:/Users/User/Desktop/DxDiag.txt
#1650 [14:36] <GreyVulpine> callum - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#1653 [14:37] <lavalamp14> Hey, my minecraft keeps crashing saying 'pixel format not accelerated'. Need to update the graphics driver I think, but the auto-detector thing isn't picking up anything. I'm having trouble finding the right driver manually, can anyone help me find it? dxdiag - http://paste.ubuntu.com/12283438/
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#1655 [14:38] <diya_2003> http://paste.ubuntu.com/12287666/
#1656 [14:38] <GreyVulpine> ??> lavalamp14 win/update
#1657 [14:38] <Absol> lavalamp14: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1658 [14:38] <BennjiDesigns> hello
#1659 [14:38] <lavalamp14> Have done that, didn't work
#1660 [14:38] <GreyVulpine> diya_2003 - That dxdiag is incomplete. Please recopy and repost
#1661 [14:38] <BennjiDesigns> im stuck dude i need help
#1662 [14:39] <GreyVulpine> lavalamp14 - Unfortunately, as far as I'm aware, all intel HD video chipset drivers are updated through Windows Update.
#1663 [14:39] * rezeve [rezeve@notlogged] has joined #minecrafthelp
#1664 [14:39] <diya_2003> http://paste.ubuntu.com/12287683/
#1665 [14:40] <diya_2003> is that good?
#1666 [14:40] <lavalamp14> I'll try updating it again just in case
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#1669 [14:40] <GreyVulpine> diya_2003 - Try downloading and installing: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
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#1671 [14:41] <Extreme> lavalamp14: Try this driver: https://downloadcenter.intel.com/downloads/eula/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F25176%2Feng%2Fwin64_154001.exe
#1672 [14:41] * BennjiDesigns [BennjiDesigns@notlogged] has quit. (Client Quit)
#1673 [14:41] <Extreme> lavalamp14: select "I accept" at the bottom of the page
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#1677 [14:43] <diya_2003> what will the link u sent me do?
#1678 [14:43] <GreyVulpine> diya_2003 - Update your video drivers, hopefully fix your issue
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#1680 [14:44] <FireFlam30> Help i cant connet servers and singlePlayer worlds help me my problem
#1681 [14:44] <lePrice> http://paste.ubuntu.com/12287713/
#1682 [14:44] <GreyVulpine> FireFlam30 - Get any error reports when you try?
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#1684 [14:44] <FireFlam30> ino
#1685 [14:45] <lavalamp14> Apparently my computer 'doesn't meet the minimum requirements for installing the software'
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#1688 [14:45] <lePrice> http://paste.ubuntu.com/12287713/
#1689 [14:45] <lePrice> http://paste.ubuntu.com/12287713/
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#1692 [14:45] <GreyVulpine> lePrice - Download and install: http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#1693 [14:45] <lePrice> oh thanks
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#1697 [14:46] <lePrice> http://paste.ubuntu.com/12287713/
#1698 [14:46] <lePrice> http://paste.ubuntu.com/12287713/
#1699 [14:46] <lePrice> http://paste.ubuntu.com/12287713/
#1700 [14:46] <lePrice> http://paste.ubuntu.com/12287713/
#1701 [14:46] * Absol kicked lePrice from #minecrafthelp (Reason: ePrice :Stop spamming)
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#1703 [14:47] <Ashy_Ash> Okay... I just downloaded Minecraft since me and my friends wanted to play it. However I have windows 10 and they dont so I had to download the windows 10 ver. Can I play with them or no?
#1704 [14:48] <GreyVulpine> Ashy_Ash - The regular minecraft and Minecraft Windows 10 Beta version are not intercompatible.
#1705 [14:48] <Ashy_Ash> So I would need to go back to play with them?
#1706 [14:49] <GreyVulpine> Ashy_Ash - Just run normal minecraft.
#1707 [14:49] <Ashy_Ash> When I try to download the regular minecraft I get a message, give me a sec I'll post it
#1708 [14:51] * lucas_game13242 [lucas_game13242@notlogged] has joined #minecrafthelp
#1709 [14:51] <diya_2003> i downloaded it now is there anything i need to do other then that?
#1710 [14:51] <GreyVulpine> diya - Run it.
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#1712 [14:53] <diya_2003> it still doesnt work it shows the same thing coming up over and over again.
#1713 [14:53] <ebrelmya_> hey?somedy can continue to help me plz?
#1714 [14:54] <GreyVulpine> diya_2003 - When I said "Run it.", I meant the installer that you downloaded, not minecraft
#1715 [14:55] <lavalamp14> Everything is definitely up to date according to Windows Update, the driver I got linked and manually downloaded didn't work, do I have any other options?
#1716 [14:55] * xXxninjaxXx [xXxninjaxXx@notlogged] has joined #minecrafthelp
#1717 [14:55] <diya_2003> it says that there are no settings that can be configured using AMD VISION engine control center
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#1719 [14:56] * xXxninjaxXx [xXxninjaxXx@notlogged] has quit. (Client Quit)
#1720 [14:57] <GreyVulpine> diya_2003 - Then there may just be nothing else we can do to help you. If that driver doesn't work, there are no other drivers from AMD/ATI for your computer.
#1721 [14:58] * unicornslayer93 [unicornslayer93@notlogged] has joined #minecrafthelp
#1722 [14:59] <diya_2003> wait do i have to download both links from the website or only one because i feel like that might be the reason y? do u think that too?
#1723 [14:59] <GreyVulpine> diya_2003 - Just the first one, the catalyst software suite
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#1725 [15:00] <unicornslayer93> I can't go on multiplayer and get an error message listed below w/ the log. I have Microsoft 8 btw.
#1726 [15:00] <unicornslayer93> [15:55:25] [Client thread/INFO]: Setting user: unicornslayer93 [15:55:26] [Client thread/INFO]: (Session ID is token:f509f9efea024de9a90c1b23e52caca0:74aa3f1ddefb465ca9923a92340269bb) [15:56:13] [Client thread/INFO]: LWJGL Version: 2.9.4 [15:56:15] [Client thread/INFO]: Reloading ResourceManager: Default [15:56:17] [Sound Library Loader/INFO]: Starting up SoundSystem... [15:56:17] [Thread-6/INFO]: Initializing LWJGL OpenAL
#1727 [15:00] <GreyVulpine> unicornslayer93 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1728 [15:01] <unicornslayer93> http://paste.ubuntu.com/12287915/
#1729 [15:02] * lavalamp14 [lavalamp14@notlogged] has quit. (Quit: Web client closed)
#1730 [15:03] <GreyVulpine> unicornslayer93 - mineplex is modded in a way that some clients don't like to connect to it. Try a different server
#1731 [15:03] <unicornslayer93> it does the same thing for all the servers I go on
#1732 [15:04] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#1733 [15:04] <GreyVulpine> unicornslayer93 - Test a server for me, try: mctest.ae97.net
#1734 [15:04] <unicornslayer93> ok
#1735 [15:04] <diya_2003> is there any way i can get my money back for mincraft because we just bought it today and it doesnt work and i dont want my money to go to waste
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#1738 [15:04] <ebrelmya_> how can i re-download my minecraft beta window 10? the code is redeem but i cant use it without pay for..
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#1740 [15:04] * minecrafthelp788 [minecrafthelp788@notlogged] has joined #minecrafthelp
#1741 [15:04] <GreyVulpine> diya_2003 - https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy?b_id=5408
#1742 [15:05] <Chanwhun> How to Fix internal exception java.lang.nullpointerexception
#1743 [15:05] <Chanwhun> How to fix internal exception java.lang.nullpointerexception??
#1744 [15:05] <GreyVulpine> ebrelmya_ - Try contacting xbox live support to see where your purchase went to: https://support.xbox.com/en-US/contact-us?NavigationPath=/en-US/xbox-on-windows/game-titles/minecraft-windows-10-edition-beta-faq
#1745 [15:06] <unicornslayer93> http://paste.ubuntu.com/12287953/
#1746 [15:06] <minecrafthelp788> hello i have a problem with mc (any version) i press play and and it shows a (game output) and my name
#1747 [15:06] <GreyVulpine> minecrafthelp788 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1748 [15:06] * theeasy8s [theeasy8s@notlogged] has joined #minecrafthelp
#1749 [15:06] <minecrafthelp788> its not showing me anything just the (game output) and my name
#1750 [15:07] <GreyVulpine> unicornslayer93 - Hmm. Look into your security software or firewall. Disable it temporarily to test. Also check for any firewall setting on your modem/router.
#1751 [15:07] <unicornslayer93> ok'
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#1753 [15:08] <GreyVulpine> minecrafthelp788 - Uh...
#1754 [15:09] <unicornslayer93> http://paste.ubuntu.com/12287999/
#1755 [15:09] <minecrafthelp788> Here is a screenshot.http://prntscr.com/8czyep
#1756 [15:10] <GreyVulpine> minecrafthelp788 - Yeah, we don't really help with cracked launchers here, sorry.
#1757 [15:11] <minecrafthelp788> oh is ok
#1758 [15:11] <minecrafthelp788> Thanks anyways. :D
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#1760 [15:11] <diya_2003> thx for ur help GreyVulpine
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#1762 [15:12] <unicornslayer93> it might be the firewall, because i heard that it might. I dont know how to fix it without the firewall still being on because im worried about viruses
#1763 [15:13] * NoisyPenguin22 [NoisyPenguin22@notlogged] has joined #minecrafthelp
#1764 [15:13] <NoisyPenguin22> i am having a not responding issue
#1765 [15:14] <NoisyPenguin22> can someone help me
#1766 [15:14] * NoisyPenguin22 [NoisyPenguin22@notlogged] has quit. (Client Quit)
#1767 [15:15] <unicornslayer93> I also just got minecraft today
#1768 [15:16] * francolop [francolop@notlogged] has joined #minecrafthelp
#1769 [15:17] <francolop> salonelvasco@hotmail.com
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#1773 [15:20] <Josh__> Guys my account will not log in. I have reset the password and everything it just does not work
#1774 [15:21] <Josh__> https://gyazo.com/51a40cea95568d1aa5da24f93ed3f50a
#1775 [15:21] <Josh__> All the time
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#1778 [15:21] <Versions> I need help! I got an error in my Minecraft launcher and Minecraft crashed while playing Minecraft
#1779 [15:22] <Versions> Hello??
#1780 [15:22] * Ricardinho [Ricardinho@notlogged] has joined #minecrafthelp
#1781 [15:22] <Versions> Hello??
#1782 [15:22] <Versions> HELLO?!?!
#1783 [15:22] <Versions> !help
#1784 [15:23] * jonathan [jonathan@notlogged] has joined #minecrafthelp
#1785 [15:23] <Versions> PLEASE HELp
#1786 [15:23] <Versions> I need help! I got an error in my Minecraft launcher and Minecraft crashed while playing Minecraft
#1787 [15:23] <Versions> I need help! I got an error in my Minecraft launcher and Minecraft crashed while playing Minecraft
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#1791 [15:24] <Versions> HELLO?!?!?!?!
#1792 [15:25] <Versions> CubeTheThird
#1793 [15:25] <Versions> @Absol
#1794 [15:25] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1795 [15:25] <Versions> @GreyVulpine
#1796 [15:25] <Versions> HELO??/
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#1807 [15:33] <Cupcakes1460> i am getting an error trying to open minecraft. It tells me i need to upgrade my graphic drivers?
#1808 [15:34] <Chaos> Hey,when i start up any world/server,the map takes a bit longer to load and also my game is very laggy
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#1813 [15:36] <Mrs_Tivoliii> help i cant login no matter how many time i change my password
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#1815 [15:37] <fredwordsplat> Now I Have had my Minecraft account for almost 4 years now but today when i tried to log on i couldnt It told me i had migrated my account even though i have never done this I tried but my email i dont have it
#1816 [15:37] * MrGr3mH [MrGr3mH@notlogged] has joined #minecrafthelp
#1817 [15:37] <fredwordsplat> Now I Have had my Minecraft account for almost 4 years now but today when i tried to log on i couldnt It told me i had migrated my account even though i have never done this I tried but my email i dont have it
#1818 [15:38] <fredwordsplat> can anyone help me with my problem
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#1820 [15:38] * MrGr3mH [MrGr3mH@notlogged] has quit. (Client Quit)
#1821 [15:38] <fredwordsplat> or are we all just sitting here like idiots
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#1830 [15:42] * Matias [Matias@notlogged] has joined #minecrafthelp
#1831 [15:42] <Matias> Hola, Alguien me ayuda?
#1832 [15:43] <natancavasin> http://paste.ubuntu.com/12288364/
#1833 [15:43] <natancavasin> ola
#1834 [15:43] <natancavasin> nao consigo acessar
#1835 [15:43] <natancavasin> o minecreft
#1836 [15:43] <morv78> minecraft lost disc and try to play asks insert disk, have the box with the code or license
#1837 [15:43] <natancavasin> o jogo nao abre
#1838 [15:43] <Matias> morv78 me ayudas
#1839 [15:44] <Matias> el que me ayuda le puedo donar algo por favor
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#1841 [15:44] * luca [luca@notlogged] has joined #minecrafthelp
#1842 [15:45] <luca> e9cd p6ñg37+}234,.ñp78
#1843 [15:45] <Matias> me ayuda n?
#1844 [15:45] <luca> dff´.l-,463pf'ý+:_Ñhjy 76kr45t09tl5|2| |NUVGF7mj ok nbq jvnbc
#1845 [15:45] <luca> hgf,.m,nbv +
#1846 [15:45] <luca> ftse,kaqjasbhaqhkjdr
#1847 [15:45] <luca> dsrjdldejmjsd
#1848 [15:45] <luca> sdghsd,ksghs
#1849 [15:45] <luca> shd{ier
#1850 [15:45] <luca> ffr
#1851 [15:45] <luca> gtid{´f}{frj´pr45´dr+
#1852 [15:45] <luca> frodr{eu
#1853 [15:45] <luca> rpf{rfr{gft{dthuers{ñfr{h {h
#1854 [15:45] <luca> }<IWS}
#1855 [15:45] <luca> OI}
#1856 [15:45] <luca> +Y+
#1857 [15:45] * Absol kicked luca from #minecrafthelp (Reason: uca :Stop spamming)
#1858 [15:45] <Matias> luca no para
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#1861 [15:46] <Matias> alguien sabe por que me aparece esto FIX THE PROBLEM y no abre mi minecraft ? :(
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#1864 [15:50] * needHELP [needHELP@notlogged] has joined #minecrafthelp
#1865 [15:50] <needHELP> hello
#1866 [15:51] * TYM [TYM@notlogged] has joined #minecrafthelp
#1867 [15:51] <needHELP> HEELLLOO
#1868 [15:52] <TYM> I cannot login to my mojang or minecraft account even when i purchased the game.
#1869 [15:52] <TYM> I can on another computer but never mine
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#1873 [15:53] <needHELP> same here
#1874 [15:53] <needHELP> cant login to minecraft
#1875 [15:53] <Clock> ??> TYM login/throttle
#1876 [15:53] <Absol> TYM: Your login is being throttled, which will prevent you from logging in.
#1877 [15:53] <Absol> TYM: You will have to wait 3 hours without logging in for it to reset.
#1878 [15:53] <Clock> ??> needHELP login/throttle
#1879 [15:53] <Absol> needHELP: Your login is being throttled, which will prevent you from logging in.
#1880 [15:53] <Absol> needHELP: You will have to wait 3 hours without logging in for it to reset.
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#1882 [15:54] <needHELP> ok
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#1884 [15:54] <Vertism> When ever I try to hit the play button it loads but does not do anything.
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#1887 [15:55] <Clock> ??> Vertism launcher/game-output
#1888 [15:55] <Absol> Vertism: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1889 [15:55] <Absol> Vertism: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1891 [15:56] <MikbaPrez> a
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#1893 [15:56] <Vertism> So the thing is that it is not a crash report so i don't have a Game Output
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#1895 [15:57] <Clock> ??> Vertism launcher/log
#1896 [15:57] <Absol> Vertism: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1897 [15:57] <Absol> Vertism: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1898 [15:57] <Vertism> Yes one moment
#1899 [15:57] <Vertism> http://paste.ubuntu.com/12288706/
#1900 [15:58] <Clock> Vertism, we do not support mods here
#1901 [15:59] <Snappy> Coco ccyhhhhhh c
#1902 [15:59] <Vertism> I'm sorry I didn't know optifine was that problem.
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#1904 [16:00] <Snappy> controller not let me turn right or left
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#1906 [16:01] <giselle> oi
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#1909 [16:02] <minethatd> Im having problems getting into a worls in minecraft because of it keeps crashing
#1910 [16:02] <Clock> ??> minethatd launcher/crash-log
#1911 [16:02] <Absol> minethatd: We need to see your crash log, which appears after a crash.
#1912 [16:02] <Absol> minethatd: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1913 [16:02] <Absol> minethatd: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1916 [16:03] <minethatd> ---- Minecraft Crash Report ---- // I just don't know what went wrong :( Time: 9/5/15 2:31 PM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEvent
#1917 [16:03] <Alexis5324> lack of updated graphics drivers minecraft windows 8
#1918 [16:03] <Clock> minethatd, what antivirus are you using?
#1919 [16:03] <Alexis5324> Yes
#1920 [16:03] <Clock> Alexis5324, post the link to your dxdiag
#1921 [16:04] <Alexis5324> How , what is it?
#1922 [16:04] <Clock> ??> Alexis5324 win/dxdiag
#1923 [16:04] <minethatd> okay im still running windows 7 so does that mean i can no longer run it
#1924 [16:04] <Absol> Alexis5324: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1925 [16:05] <Clock> minethatd, that is not a valid answer to my question
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#1929 [16:06] <minethatd> thank you for your help.
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#1931 [16:07] <AfreeimJR> http://paste.ubuntu.com/12288748/
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#1933 [16:07] <diezockerin0> hey ich kann mich nicht mehr bei minecraft einlogen kann mir jemand helfen
#1934 [16:07] <Clock> AfreeimJR, your graphics card is not supported on windows 10, downgrade to windows 8, get a new graphics card or use a different computer
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#1937 [16:07] <Clock> ??> diezockerin0 lang/de
#1938 [16:07] <Absol> diezockerin0: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
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#1940 [16:08] <diezockerin0> ok
#1941 [16:08] <Alexis5324> http://paste.ubuntu.com/12288784/
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#1944 [16:08] <Clock> Alexis5324, your dxdiag is cut off, follow the instructions again, make sure to copy ALL of it
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#1946 [16:09] <Clock> AfreeimJR, your graphics card is not supported on windows 10, downgrade to windows 8, get a new graphics card or use a different computer
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#1952 [16:10] <Snappy> Does windows 10 work with minecraft
#1953 [16:10] <Clock> yes
#1954 [16:11] <Clock> it's peoples old hardware that doesn't work with win 10
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#1956 [16:11] <Snappy> How do I upgrade
#1957 [16:12] <AfreeimJR> Não entendi direito
#1958 [16:12] <Alexis5324> http://paste.ubuntu.com/12288829/
#1959 [16:12] <Clock> better question is "is my hardware supported on windows 10"
#1960 [16:13] <Clock> Alexis5324, your graphics card is not supported on windows 8, downgrade to windows 7 or use a different computer
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#1963 [16:14] <Clock> ??> AfreeimJR lang/pt
#1964 [16:14] <Absol> AfreeimJR: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1965 [16:14] <Alexis5324> How to drive under windows 7 ?
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#1967 [16:14] <Clock> Alexis5324, we cannot help with downgrading here
#1968 [16:15] <Alexis5324> You have no link , or I do not know to help me ?
#1969 [16:15] <AfreeimJR> how do I solve my problem?
#1970 [16:16] <Clock> Alexis5324, your best bet is to get a new computer, because even when downgrading you won't be able to play most recent mc versions
#1971 [16:16] <Clock> AfreeimJR, i already told you how: AfreeimJR, your graphics card is not supported on windows 10, downgrade to windows 8, get a new graphics card or use a different computer
#1972 [16:18] <Alexis5324> Ah , my yet when I was on Windows XP walked niquel the games we widows 7 I could not play above the 1.7
#1973 [16:18] <Clock> indeed
#1974 [16:18] <Clock> indeed
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#1976 [16:19] <Alexis5324> Indeed ?
#1977 [16:19] <Clock> ??> Alexis5324 gpu/intel/ig4
#1978 [16:19] <Absol> Alexis5324: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#1979 [16:20] <Absol> Alexis5324: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
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#1986 [16:21] <Alexis5324> When I run games, shows me his message Lack of drivers update
#1987 [16:21] <Clock> Alexis5324, yes for minecraft to work AT ALL you need to downgrade to windows 7
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#1991 [16:23] <Stapler> How can I transfer a modded world from ATLauncher to be hosted as a third party server?
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#1998 [16:27] <Chaos> Hey,for some reason my game is very laggy
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#2001 [16:28] <bradyman4607> Is it possible to play Build Battle on PS3?
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#2011 [16:39] <Dragonrisk> Cannot get into minecraft... It sends me a crash report, saying that the pixel format is not accelerated. I have tried updating drivers already, but it still does not work.
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#2014 [16:42] <Clock> Dragonrisk, post the link to your dxdiag
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#2016 [16:43] <MrEpicBossGuy_> http://paste.ubuntu.com/12289099/
#2017 [16:43] <Dragonrisk> heres the link: http://paste.ubuntu.com/12289024/
#2018 [16:44] <Clock> MrEpicBossGuy, download and install the catalyst software suite here: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#2019 [16:44] <MrEpicBossGuy_> thanks
#2020 [16:45] <Clock> Dragonrisk, your graphics card is not supported on windows 10, downgrade to windows 8, get a new graphics card or use a different computer
#2021 [16:45] <Dragonrisk> how do i do that
#2022 [16:45] <Dragonrisk> downgrade to windows 8 or get a new graphics card
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#2024 [16:46] <Clock> Dragonrisk, getting a new graphics card means buying one
#2025 [16:46] <Dragonrisk> ok thanks
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#2033 [17:09] <DredasFX50> o meu minecraft no multijogador qundo vou entrar no servidor dá um erro que se chama: java.lang.NullPointerException: group. O que faço?
#2034 [17:09] <theCanadianz> Hello there. I have trouble with my minecraft game. I installed it (and paid for it) on my laptop that I recently upgraded to Windows 10. Minecraft will not start up but give me an error message: Pixel Format Not Accelerated This error message is commonly caused by outdated video card drivers. To fix this, you generally need to update your video card drivers, please follow the directions for your Operating System below. If y
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#2037 [17:10] <oakiepal> SOMEONE PLZ HELP
#2038 [17:10] <oakiepal> ALL OF A SUDDEN MOJANG DOESNT THINK MY ACCOUNT EXISTIS
#2039 [17:10] <webrosc> theCanadianz, do you have a dxdiag log?
#2040 [17:10] <webrosc> oakiepal, please stop shouting
#2041 [17:10] <oakiepal> Im sorry
#2042 [17:10] <theCanadianz> yes
#2043 [17:10] <oakiepal> im rellay freaked out
#2044 [17:11] <oakiepal> mojang doesnt think my account exists
#2045 [17:11] <oakiepal> all of a sudden!
#2046 [17:11] <webrosc> oakiepal, why do you think your account has just gone?
#2047 [17:11] <oakiepal> im logging in with my email
#2048 [17:11] <oakiepal> it isnt working
#2049 [17:11] <oakiepal> i sent an account reset passwrd
#2050 [17:11] <oakiepal> its not working
#2051 [17:11] <webrosc> oakiepal, what is your ingame name?
#2052 [17:11] <oakiepal> oakiepal
#2053 [17:11] <DredasFX50> my minecraft multiplayer when they procure will enter the server gives an error called: java.lang.NullPointerException: group. What do I do?
#2054 [17:11] <webrosc> and please use a comma instead of the enter key, irc isn't like twitter, you can use a sentance
#2055 [17:12] <oakiepal> webrosc can u help
#2056 [17:12] <oakiepal> plz
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#2058 [17:12] <webrosc> oakiepal, can you login to your account here? https://account.mojang.com/me
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#2060 [17:12] <webrosc> theCanadianz, can we see the link then?
#2061 [17:13] <oakiepal> no
#2062 [17:13] <oakiepal> its not working
#2063 [17:13] <oakiepal> it says account doesnt exist
#2064 [17:13] <theCanadianz> link is http://paste.ubuntu.com/12289266/
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#2066 [17:13] <webrosc> oakiepal, enter all your known emails into https://minecraft.net/retrievename and check the email it sends, it will say which email is linked to what account
#2067 [17:14] <webrosc> theCanadianz, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
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#2070 [17:14] <webrosc> theCanadianz, upgrading hardware isn't an option as you have a laptop
#2071 [17:14] <theCanadianz> Thanks for the info
#2072 [17:15] <oakiepal> ok
#2073 [17:15] <oakiepal> it said oakiepal
#2074 [17:15] <oakiepal> but its still not working
#2075 [17:15] <oakiepal> i even reset
#2076 [17:15] <oakiepal> my mojang password
#2077 [17:15] <oakiepal> and its not letting me log in plz help
#2078 [17:15] <webrosc> ??> oakiepal login/throttle
#2079 [17:15] <Absol> oakiepal: Your login is being throttled, which will prevent you from logging in.
#2080 [17:15] <Absol> oakiepal: You will have to wait 3 hours without logging in for it to reset.
#2081 [17:15] <oakiepal> Ok
#2082 [17:15] <oakiepal> no one stole my account
#2083 [17:15] <oakiepal> or anything
#2084 [17:15] <oakiepal> right?
#2085 [17:15] <oakiepal> i was so scared
#2086 [17:15] <oakiepal> like hell
#2087 [17:16] <webrosc> if you got the email saying the name is linked to your email then no its not been stolen
#2088 [17:16] <oakiepal> so why was it throttled
#2089 [17:16] <webrosc> and stop using enter as a comma
#2090 [17:16] <deadaim> Hi,when i try to login its gives a error message that i need to update my graphic drive.I have a chipset so i can't update it and it says it is up to date.I have updated to Windows 10 and have been playing the game.Does anyone have a clue what I can do please?
#2091 [17:16] <webrosc> deadaim, do you have a dxdiag log link?
#2092 [17:16] <oakiepal> so why was it throttled?
#2093 [17:16] <deadaim> yes
#2094 [17:17] <webrosc> oakiepal, its automatic, too many failed logins
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#2096 [17:17] <oakiepal> ok
#2097 [17:17] <oakiepal> so i just have to wait 3 hours
#2098 [17:17] <oakiepal> right?
#2099 [17:17] <webrosc> yes
#2100 [17:17] <oakiepal> ok
#2101 [17:17] <webrosc> trying to login during that time resets the timer
#2102 [17:17] <oakiepal> thank you so much webrosc
#2103 [17:17] <oakiepal> goodbye
#2104 [17:17] <webrosc> deadaim, link?
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#2106 [17:18] <deadaim> i can get to dxdiag and run it if thats what u mean
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#2108 [17:18] <webrosc> deadaim, you said you had a dxdiag log link for us
#2109 [17:19] <deadaim> sorry i don't understand
#2110 [17:19] <webrosc> ??> deadaim win/dxdiag
#2111 [17:19] <Absol> deadaim: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2112 [17:19] <deadaim> ok i will check it out tks
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#2114 [17:22] <Danielitoa2> hello. in my minecraft server i can't use my start.command to start up a server. when i do it brings up an error and says "The state engine was in incorrect state ERRORED and forced into state SERVER_STOPPED. Errors may have been discarded."
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#2116 [17:23] <dawgz> Hi, my sons account appears to have been stolen.
#2117 [17:23] <webrosc> dawgz, why do you think so?
#2118 [17:23] <dawgz> We tried to bind his username to an email
#2119 [17:23] <deadaim> ok i made a log file
#2120 [17:23] <dawgz> only to find out it's already been done
#2121 [17:23] <dawgz> and the password no longer works that he used
#2122 [17:24] <webrosc> ??> dawgz account/stolen
#2123 [17:24] * Bre_Dawn [Bre_Dawn@notlogged] has joined #minecrafthelp
#2124 [17:24] <webrosc> ??> dawgz account/hacked
#2125 [17:24] <Absol> dawgz: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2126 [17:24] <Absol> dawgz: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2127 [17:24] <dawgz> I tried contacting them
#2128 [17:24] <dawgz> it's been over 1 month
#2129 [17:24] <webrosc> they will reply when they gget to your message
#2130 [17:24] <dawgz> I did find the transaction id
#2131 [17:24] <webrosc> when did you sent a mail?
#2132 [17:24] <Bre_Dawn> hi
#2133 [17:25] <Bre_Dawn> I have a problem
#2134 [17:25] <dawgz> frst week in August
#2135 [17:25] <dawgz> first*
#2136 [17:25] <Clock> deadaim, we still wait for the link to your dxdiag
#2137 [17:25] <webrosc> dawgz, then you should get a reply very soon, they were working on a backlog https://help.mojang.com/customer/portal/articles/359446
#2138 [17:25] <dawgz> ok, thanks
#2139 [17:25] <dawgz> I will try again
#2140 [17:25] <webrosc> Bre_Dawn, what problem?
#2141 [17:25] * sander11111 [sander11111@notlogged] has joined #minecrafthelp
#2142 [17:25] <webrosc> dawgz, don't send a second mail
#2143 [17:25] <Bre_Dawn> I have issues launching Minecraft on windows 10
#2144 [17:26] <deadaim> ok hold
#2145 [17:26] <Bre_Dawn> I have updated my AMD drivers and they didnt not fix the problem
#2146 [17:26] <Bre_Dawn> http://paste.ubuntu.com/12289434/
#2147 [17:26] <webrosc> dawgz, multiple mails will just add more work and make a backlog longer
#2148 [17:26] * mario_ [mario_@notlogged] has joined #minecrafthelp
#2149 [17:26] <Bre_Dawn> there is the link
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#2151 [17:26] <webrosc> Bre_Dawn, what exactly is the issue you have?
#2152 [17:26] <webrosc> does it crash?
#2153 [17:27] <mario_> ciao
#2154 [17:27] <Bre_Dawn> Pixel format not accelerating
#2155 [17:27] <webrosc> Bre_Dawn, ok, one moment then
#2156 [17:27] <Bre_Dawn> it wont even launch the gmae
#2157 [17:27] <Bre_Dawn> kk
#2158 [17:27] <mario_> http://paste.ubuntu.com/12289451/ mi esce questo, qualcuno che mi aiuti?
#2159 [17:28] <webrosc> Bre_Dawn, are you running the amd beta drivers?
#2160 [17:28] <Bre_Dawn> i do not believe so
#2161 [17:28] <mario_> si credo
#2162 [17:28] * quickhakker [quickhakker@notlogged] has joined #minecrafthelp
#2163 [17:28] <quickhakker> hey
#2164 [17:28] <webrosc> mario_, English please
#2165 [17:29] <Bre_Dawn> I just downloaded the new 64bit drivers for Windows 10
#2166 [17:29] <webrosc> Bre_Dawn, download and install the catalyst software suite here https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#2167 [17:29] <quickhakker> can i get help with resource pack creating/editing here or not?
#2168 [17:29] <webrosc> Bre_Dawn, driver date codes you have installed look to be beta drivers, not release
#2169 [17:29] <Bre_Dawn> ok
#2170 [17:30] <mario_> http://paste.ubuntu.com/12289451/ someone to help me ???
#2171 [17:30] <webrosc> quickhakker, its not something we work with normally, unless anyone else whoes reading this can assist you
#2172 [17:30] <quickhakker> im gonna ask anyway and hope for best
#2173 [17:30] <webrosc> mario_, one moment
#2174 [17:30] <deadaim> ok here it is>>> http://paste.ubuntu.com/12289485/
#2175 [17:30] <webrosc> deadaim, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#2176 [17:31] <quickhakker> im trying to add multiple custom sounds into a texture pack, i added the files in but they dont play in game, i have re loaded the texturepack and made sure that the command is right
#2177 [17:31] <quickhakker> but nothing comes
#2178 [17:31] <deadaim> it was working after updating to W10,wonder why it stopped working?
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#2180 [17:32] <quickhakker> http://pastebin.com/WGP55vqk thats the sounds.json i got so far
#2181 [17:32] <webrosc> deadaim, you were lucky then, Intel stopped support for your GPU at windows 7
#2182 [17:32] <deadaim> ok tks for your help
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#2186 [17:34] <webrosc> mario_, download then extract and run the setup.exe file here http://global-download.packardbell.com/GDFiles/Driver/VGA/VGA_NVIDIA_8.15.11.8652_W7x86_A.zip?acerid=634032850009510420&Step1=NOTEBOOK&Step2=EASYNOTE&Step3=EN%20TJ65&OS=712&LC=en&BC=PACKARD%20BELL&SC=EMEA_27P#_ga=1.160219069.1654218454.1441492266
#2187 [17:34] <mario_> now I try
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#2194 [17:37] <jesua> no puedo intalar minecraf por que mis controles graficos era osolentos,pero ya los actualice y no se puede aun asiintalar minecraft :(
#2195 [17:37] <Afootpluto> jesua, english please
#2196 [17:37] <webrosc> ??> jesua lang/es
#2197 [17:37] <Absol> jesua: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#2202 [17:39] <fernandodecastro> oi
#2203 [17:39] * CrystalMare is now known as Crystal|AFK
#2204 [17:39] <jesua> I can not install my graphics minecraf that was osolentos controls , but since the upgrade and can not be even so I can not install minecraft :(
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#2206 [17:40] <Afootpluto> jesua, do you have a dxdiag?
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#2209 [17:40] <fernandodecastro> vc fala portugues
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#2212 [17:41] <jesua> yes
#2213 [17:41] <Afootpluto> jesua, can you give me a link to it?
#2214 [17:43] <jesua> Yes, but as I have tried many times I try not dondelo I can get me could tell me , and I'll gladly pass it
#2215 [17:43] <Afootpluto> ??> jesua win/dxdiag
#2216 [17:43] <Absol> jesua: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2219 [17:44] <Skyrim> Hello am making my serve awondering ifanyone would help me with "Special" kit idea's its a little complex with elemtal powers got some down but i need help
#2220 [17:44] <Skyrim> Also with certian blocks dissapearing over time 3 seconds
#2221 [17:44] <webrosc> Skyrim, we fix broken minecraft here, not make servers better sorry
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#2223 [17:45] <webrosc> Skyrim, are you using vanilla, or plugins?
#2224 [17:45] <Skyrim> ohh sry then where do i go for what am looking r then
#2225 [17:45] <jesua> absol thanks
#2226 [17:46] <Skyrim> I will leave now
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#2232 [17:49] <jesua> What is the link ?
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#2234 [17:49] <Afootpluto> ??> jesua paste
#2235 [17:49] <Absol> jesua: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#2239 [17:53] <jesua> http://paste.ubuntu.com/12289706/ Here is absol !
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#2242 [17:54] <Afootpluto> jesua, download and install http://www.nvidia.com/Download/driverResults.aspx/82758/en-us
#2243 [17:57] <jesua> I afootpluto and that 's it for?
#2244 [17:57] <jesua> I afootpluto and that 's it for?
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#2246 [17:58] <Afootpluto> jesua, it is GPU drivers
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#2248 [17:58] <cheerbum> can not get our graphic driver to update. It says no updates available.
#2249 [17:59] <Afootpluto> cheerbum, do you have a dxdiag?
#2250 [17:59] <cheerbum> i did that
#2251 [17:59] <Afootpluto> cheerbum, can you give me the url?
#2252 [17:59] <cheerbum> http://paste.ubuntu.com/12289733/
#2253 [18:00] <Afootpluto> cheerbum, we need the whole thing
#2254 [18:00] <webrosc> cheerbum, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#2255 [18:00] <cheerbum> thats what i thought. Ok. My son is freaking out without minecraft so i will have to go back to windows 7. Thank you.
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#2257 [18:03] <jesua> < Afootpluto > and install it. what do I do now?
#2258 [18:05] <Afootpluto> jesua, restart your PC, then try minecraft
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#2262 [18:10] <Icee> how do i change username
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#2264 [18:11] <webrosc> Icee, you login to your mojang account and click the change name link
#2265 [18:12] <webrosc> https://account.mojang.com/me
#2266 [18:12] <webrosc> under Profile name it will list the current name and then (Change)
#2267 [18:13] <jesua> < Afootpluto > already installed it is that there was a problem. what do I do now?
#2268 [18:13] <Afootpluto> jesua, restart your PC, then try minecraft
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#2273 [18:19] <Icee> where can i find the change name link?thanks
#2274 [18:20] <webrosc> Icee, i said that, look at the page, it shows current name and then (Change) <<< that is the change name button
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#2276 [18:22] <jesua> Afootpluto > Now you can thanks . a question that is very slow, so I can do to avoid this slow?
#2277 [18:23] <Icee> is it at the game itself or to mojang website??thanks
#2278 [18:23] <Afootpluto> jesua, restart your PC
#2279 [18:23] <webrosc> Icee, read what i said above, i provided all the links and info needed
#2280 [18:23] * xXnoobforlifeXx [xXnoobforlifeXx@notlogged] has joined #minecrafthelp
#2281 [18:25] <jesua> yes, but the game is very slow, so many documents on my pc?
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#2283 [18:25] <xXnoobforlifeXx> We have updated to window 10 and none of the downloads work. we have uninstalled the app several times and reinstalled. We paid the 29.99 last night from a cell phone and it worked on a mac computer. now we are using a windows 10. different friends house
#2284 [18:25] <Afootpluto> jesua, did you restart your PC?
#2285 [18:26] <Xpc1342> Tengo un problema al parecer necesito actualizar mis Driverz.. eso hice pero también me dice Controladores de gráficos son obsoleto, Asignación de memoria no válida
#2286 [18:26] <webrosc> Xpc1342, English please
#2287 [18:27] <Jerry1907> i need help with reseting my security questions on my email but i used an old email to sign up with minecraft and i recently deleted the email so how can i change the email or reset them my sending the reset email to a diffrent email
#2288 [18:27] <webrosc> Jerry1907, you'll have to contact Mojang for that
#2289 [18:27] <Afootpluto> ??> Jerry1907 account/send-email
#2290 [18:27] * PancakesGamesYT [PancakesGamesYT@notlogged] has joined #minecrafthelp
#2291 [18:27] <Absol> Jerry1907: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2292 [18:27] <webrosc> ??> Jerry1907 mojang/email
#2293 [18:27] <Absol> Jerry1907: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2294 [18:27] <Absol> Jerry1907: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2295 [18:28] <webrosc> ...
#2296 [18:28] <Xpc1342> Apparently I have a problem I need to update my Drivers .. But it did tell me .. Graphics Drivers obsolete, invalid memory allocation
#2297 [18:28] <webrosc> Xpc1342, do you have a dxdiag log link for us?
#2298 [18:28] <Jerry1907> what is a transaction id
#2299 [18:28] <PancakesGamesYT> hey when i installed windows 10 i tryed to play minecraft from the launcher but it kept bringing up error messages about graphics cards but mine are up to date can you plaese help?
#2300 [18:28] <Afootpluto> ??> Jerry1907 account/trans-id
#2301 [18:28] <Absol> Jerry1907: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2302 [18:28] <webrosc> its your proof of account ownership
#2303 [18:28] <Xpc1342> if as the I can send?
#2304 [18:29] <webrosc> Xpc1342, post the link here
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#2306 [18:29] <PancakesGamesYT> hey when i installed windows 10 i tryed to play minecraft from the launcher but it kept bringing up error messages about graphics cards but mine are up to date can you plaese help?
#2307 [18:29] <Afootpluto> PancakesGamesYT, do you have a dxdiag?
#2308 [18:29] <jesua> < Afootpluto > if I restart it again a second time?
#2309 [18:29] <Jerry1907> what if i threw away my minecraft card i purchased
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#2313 [18:30] <Afootpluto> jesua, did you restart your PC when i told you the first time?
#2314 [18:30] <Xpc1342> ------------------ System Information ------------------ Time of this report: 9/5/2015, 17:15:31 Machine name: KEVIN Operating System: Windows 8.1 Pro 32-bit (6.3, Build 9600) (9600.winblue_ltsb.150715-0840) Language: Spanish (Regional Setting: Spanish) System Manufacturer: LANIX System Model: LANIX TITAN HX 4010 BIOS: Phoenix - AwardBIOS v6.00PG Processor: Intel(R) Cel
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#2316 [18:30] <Afootpluto> ??> Xpc1342 paste
#2317 [18:30] <Absol> Xpc1342: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#2319 [18:31] <Xpc1342> http://paste.ubuntu.com/12289897/
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#2321 [18:32] <webrosc> Xpc1342, Your gpu isn't supported in windows 8, you will need to go back to windows 7 or earlier
#2322 [18:32] <jesua> <afootpluto>if I were reset
#2323 [18:33] <Xpc1342> then minecraft is only for Windows 7 or less?
#2324 [18:33] <webrosc> jesua, you are getting lag in game? i think its just because your computer is pretty old
#2325 [18:33] <Afootpluto> Xpc1342, no
#2326 [18:33] <webrosc> Xpc1342, your hardware is too old for windows 8 and above
#2327 [18:34] <Xpc1342> OK thank you very much
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#2335 [18:35] <jesua> <webrosc> then you can not be faster the game?
#2336 [18:35] <Xpc1342_> http://paste.ubuntu.com/12289897/
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#2338 [18:35] <webrosc> Xpc1342_, same answer
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#2341 [18:36] <Afootpluto> jesua, restart your PC, and if that doesn't help, you will need a new PC
#2342 [18:36] <Xpc1342> forgiveness forgiveness, but my question is .. how can I fix it?
#2343 [18:37] <webrosc> Xpc1342, install windows 7 or older
#2344 [18:37] <Afootpluto> Xpc1342, downgrade to windows 7 or use a different PC
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#2347 [18:37] <Xpc1342> Thank you
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#2356 [18:40] <jesua> <afootpluto> my pc then booted back a second time?
#2357 [18:40] <webrosc> jesua, if rebooting doesn't help the your PC is just too old
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#2360 [18:41] <Scolipede> Hello?
#2361 [18:41] <Scolipede> I'm just having a problem installing the Windows 10 Edition of minecraft
#2362 [18:41] <hunter> [16:27:44] [Client thread/INFO]: Setting user: Blazerunner124 [16:27:44] [Client thread/INFO]: (Session ID is token:994ba77ea21d44fba443cda5feada6c4:3d139714c8414e34aa5e64c84d87f6f9) [16:27:49] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:27:50] [Client thread/INFO]: Reloading ResourceManager: Default # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000001b54
#2363 [18:42] <webrosc> ??> hunter paste
#2364 [18:42] <Absol> hunter: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2365 [18:42] <hunter> i keep getting this everytime i try to play
#2366 [18:42] <webrosc> Scolipede, what issue exactly?
#2367 [18:42] <webrosc> hunter, post it to paste,ubuntu,com then link that here
#2368 [18:42] <Scolipede> I migrated my old premium account to a mojang account, and redeemed the code only for my computer to crash afterwards
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#2370 [18:43] <Scolipede> it says I have purchased it on the microsoft website, and that the code is redeemed, but it has not installed
#2371 [18:43] <jesua> <webrosc> OK, but not me reset my pc
#2372 [18:43] <webrosc> Scolipede, make sure you are logged into the correct microsoft account on the windows store
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#2374 [18:44] <hunter> im only 11 i dont know how to do that
#2375 [18:44] <webrosc> hunter, read what absol said
#2376 [18:44] <webrosc> hunter, if you can't follow that then please ask an adult to help you
#2377 [18:45] <Scolipede> well now I see the problem, the windows store won't let me log in
#2378 [18:45] <Scolipede> I can even select my account, but nothing happens
#2379 [18:45] <Awesomeness0015> Hi, I have a problem with Minecraft. When I tried to play, it said that the pixel format is not supported. I have installed Win 10 on August 3rd and I have not had a problem until this very session. http://paste.ubuntu.com/12289988/ <- This is my Intel Drivers.
#2380 [18:45] <webrosc> Scolipede, maybe the crash caused damage to store on your computer
#2381 [18:45] <Scolipede> Oh no.
#2382 [18:45] <webrosc> Awesomeness0015, it seems that your GPU is not windows 10 supported
#2383 [18:45] <Scolipede> I'm going to look up and see if there is a way to fix this
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#2385 [18:46] <Awesomeness0015> How do I fix that? Is there any way?
#2386 [18:46] <webrosc> Awesomeness0015, its the only intel HD chipset that intel don't list as windows 10 supported, back to windows 7/8
#2387 [18:47] <Awesomeness0015> ??
#2388 [18:47] <Awesomeness0015> I know close to nothing in this area of technology
#2389 [18:47] <webrosc> Awesomeness0015, Your GPU won't run opengl (what minecraft needs) in windows 10, you need to revert the windows 10 install back to windows 7 or 8
#2390 [18:48] <Awesomeness0015> Okay
#2391 [18:48] <webrosc> Awesomeness0015, http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade says how to revert
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#2394 [18:49] <hunter> http://paste.ubuntu.com/12290049/plain/
#2395 [18:50] <hunter> is that right?
#2396 [18:50] <Scolipede> Okay, so far nothing has come up in regards on how to fix this problem. I am going to restart my laptop to see if that fixes anything.
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#2398 [18:52] <hunter> http://paste.ubuntu.com/12290100/
#2399 [18:53] <webrosc> hunter, perfect
#2400 [18:53] <hunter> any help on this
#2401 [18:53] <hunter> k
#2402 [18:53] <webrosc> hunter, now you need to find this file on your computer C:\Users\hunter\AppData\Roaming\.minecraft\hs_err_pid18120.log and then copy its contents to paste.ubuntu.com like you just did
#2403 [18:53] <Awesomeness0015> Going back down to Win 7. Bai guys :3
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#2410 [19:00] <hunter> i cant find it
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#2415 [19:01] <skr876674569> http://paste.ubuntu.com/12285288/
#2416 [19:02] <skr876674569> i cant play minecraft
#2417 [19:02] <webrosc> skr876674569, need the whole dxdiag log
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#2420 [19:02] <webrosc> hunter, it will be there
#2421 [19:02] <AV289> hello i need help it says my processor has the pixel format not accelerated i have my dxdiag here http://paste.ubuntu.com/12290152/
#2422 [19:03] <puppylover86> I just purchased a account on minecraft and it is not letting me login. Does it take time for mojang to process your account? Thanks for responding!
#2423 [19:03] <skr876674569> http://paste.ubuntu.com/12285518/
#2424 [19:03] <webrosc> AV289, you will have to go back to windows 7, your GPU only has support in windows 7 and older, not windows 8 and newer
#2425 [19:04] <skr876674569> ok
#2426 [19:04] <webrosc> skr876674569, your GPU only have windows xp support
#2427 [19:04] <skr876674569> ok
#2428 [19:04] <skr876674569> what dose that mean
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#2430 [19:05] <AV289> ok is there an option to go back to windows 7 from 8.1?
#2431 [19:05] <puppylover86> nevermind guys i'm going to try and use google to fix this ha ha
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#2433 [19:05] <webrosc> skr876674569, it means your computer is really old and shouldn't be running windows 7, even if you do go back to an older windows i don't know if the computer could even run minecraft at a good fps anyway
#2434 [19:05] <skr876674569> what dose that mean
#2435 [19:06] <webrosc> AV289, no, you need to use the dvd or install section of the HDD ythe computer came with
#2436 [19:06] <hunter> http://paste.ubuntu.com/12290199/
#2437 [19:06] <webrosc> hunter, that is just gibberish
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#2439 [19:07] <skr876674569> what dose that mean
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#2441 [19:07] <webrosc> skr876674569, means exactly what i said
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#2443 [19:07] <hunter> thats what i thought to ill keep looking
#2444 [19:07] <skr876674569> ok
#2445 [19:08] <Bugboy1028> hunter, are you using legal launcher?
#2446 [19:09] * skr876674569 [skr876674569@notlogged] has quit. (Quit: Web client closed)
#2447 [19:09] <hunter> http://paste.ubuntu.com/12290225/
#2448 [19:09] <Bugboy1028> You need to argee to EULA, hunter
#2449 [19:10] <hunter> it is whatever was on minecraft website
#2450 [19:10] <webrosc> hunter, thats totally different to your other issue, and what i asked you to get
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#2452 [19:14] <hunter> EULA?
#2453 [19:15] <webrosc> read the file called eula.txt in the server folder
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#2458 [19:21] <hunter> how do i get to it
#2459 [19:21] <webrosc> open the server folder
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#2461 [19:24] <nelson> nelson
#2462 [19:24] <webrosc> nelson, well done, you can say you name, now do you need help?
#2463 [19:26] <nelson> minecraft
#2464 [19:26] <webrosc> ok, thats a start, what about minecraft?
#2465 [19:27] <nelson> start
#2466 [19:27] <nelson> jogar
#2467 [19:27] <webrosc> nelson, try using a sentence rather than just single words
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#2469 [19:28] <Austin_> Hello
#2470 [19:28] <Austin_> I need help.
#2471 [19:28] <webrosc> hello Austin_, help with what exactly?
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#2473 [19:28] <nelson> eu quero jogar minecraft
#2474 [19:28] <Dead_Boy> help plis
#2475 [19:28] <webrosc> ??> Dead_Boy ask
#2476 [19:29] <Absol> Dead_Boy: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2477 [19:29] <Absol> Dead_Boy: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2478 [19:29] <webrosc> ??> nelson lang/pt
#2479 [19:29] <Absol> nelson: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#2481 [19:29] <nelson> #minecrafthelp
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#2483 [19:29] <Austin_> I was playing on minecraft ealier today and randomly I can't login anymore with my alts as well. I changed my password but nothing works.
#2484 [19:29] * quickhakker [quickhakker@notlogged] has quit. (Ping timeout: 204 seconds)
#2485 [19:29] <webrosc> ??> Austin_ login/throttle
#2486 [19:29] <Absol> Austin_: Your login is being throttled, which will prevent you from logging in.
#2487 [19:29] <Absol> Austin_: You will have to wait 3 hours without logging in for it to reset.
#2488 [19:29] <webrosc> and no it can't be bypassed
#2489 [19:30] <Dead_Boy> I Mojang has robaro account number
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#2491 [19:30] <Austin_> I have to wait 3 hours to reset what?
#2492 [19:30] <Dead_Boy> I have stolen account number Mojang
#2493 [19:30] <webrosc> Austin_, exactly what absol said
#2494 [19:30] <webrosc> Dead_Boy, what?
#2495 [19:30] <Dead_Boy> I have stolen account number Mojang
#2496 [19:31] <Austin_> Reset my password?
#2497 [19:31] <Bugboy1028> ....]
#2498 [19:31] <Bugboy1028> Dead_Boy, And do you need help?
#2499 [19:31] <webrosc> Austin_, your account has been limited automatically, you need to wait 3 hours
#2500 [19:31] <Dead_Boy> let me change it does not work but does not walk like
#2501 [19:32] <Austin_> Ok, I should wait 3 hours and then try to reset the password? Is that correct?
#2502 [19:32] <Bugboy1028> wait, Dead_Boy, this isn't your native language?
#2503 [19:32] <nelson> minha senha e nelson
#2504 [19:32] <Dead_Boy> español
#2505 [19:32] <webrosc> Austin_, no, wait 3 hours without trying to login, then when 3 hours have passed login as normal using whatever password you changed to last
#2506 [19:32] <Bugboy1028> figures.
#2507 [19:33] <Dead_Boy> which I use your translator?
#2508 [19:33] <webrosc> Dead_Boy, your account was hacked?
#2509 [19:33] <Austin_> Ok thank you, I'll be sure to come back here if it doesn't work after 3 hours.
#2510 [19:33] <Dead_Boy> yess
#2511 [19:33] <webrosc> ??> Dead_Boy account/hacked
#2512 [19:33] <Absol> Dead_Boy: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2513 [19:33] <Absol> Dead_Boy: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2514 [19:33] <Dead_Boy> yes hacked
#2515 [19:33] <Bugboy1028> ^ You will need to wait two weeks for reply
#2516 [19:33] <Bugboy1028> Dead_Boy, follow what Absol said
#2517 [19:34] <Dead_Boy> ok
#2518 [19:34] <nelson> ok
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#2521 [19:35] <Dead_Boy> I pass the link id
#2522 [19:35] <Kaname> http://pastebin.com/877a8DVu This has happened twice today
#2523 [19:35] <Dead_Boy> I pass the link id
#2524 [19:35] <Dead_Boy> I pass the link id
#2525 [19:35] <Dead_Boy> I pass the link id
#2526 [19:36] <webrosc> ??> Kaname mods
#2527 [19:36] <Absol> Kaname: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2528 [19:36] <Absol> Kaname: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#2530 [19:36] <Kaname> No mods
#2531 [19:36] <Kaname> just Optifine
#2532 [19:36] <webrosc> optifine is a mod
#2533 [19:36] <Kaname> which should'nt affect much
#2534 [19:36] <Kaname> I know...
#2535 [19:36] <Kaname> it should'nt affect much
#2536 [19:37] <Kaname> should'nt*
#2537 [19:37] <webrosc> please remove optifine then get a new crash log
#2538 [19:37] <Kaname> ...
#2539 [19:37] <Kaname> alright
#2540 [19:37] <Bugboy1028> Kaname, we doesnt know if optifine causes it or not, Kaname
#2541 [19:37] * Kaname is now known as Ritsuka
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#2546 [19:39] <korbyn> hi
#2547 [19:40] <korbyn> my minecraft wont let me log in
#2548 [19:40] <webrosc> korbyn, what does it say?
#2549 [19:40] <korbyn> erm
#2550 [19:40] <webrosc> korbyn, and did you try multiple times, fail then change password?
#2551 [19:40] <korbyn> yes
#2552 [19:41] <webrosc> ??> korbyn login/throttle
#2553 [19:41] <Absol> korbyn: Your login is being throttled, which will prevent you from logging in.
#2554 [19:41] <Absol> korbyn: You will have to wait 3 hours without logging in for it to reset.
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#2556 [19:41] <webrosc> and no it can't be bypassed
#2557 [19:41] <korbyn> ok so i have to wait 3 hours
#2558 [19:41] <webrosc> yes
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#2561 [19:41] <korbyn> ok then try again
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#2563 [19:41] <webrosc> yes
#2564 [19:42] <korbyn> ok thx
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#2566 [19:42] <andres> hola quiero entrar asu juego porfa de jeme desde el año pasado quiero este juego grasias
#2567 [19:43] <Bugboy1028> ??> andres lang/es
#2568 [19:43] <Absol> andres: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#2572 [19:44] <andres> fa let me in if
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#2574 [19:45] <Rai> i want to play in hypixel but i cant because java.lang.nullpointer what should i do?
#2575 [19:46] <webrosc> Rai, can you connect to mctest.ae97.net
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#2581 [19:47] * mib_cmhr1c is now known as Quinntum
#2582 [19:48] <Quinntum> Hello all
#2583 [19:48] <korbyn> hi
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#2586 [19:49] <Quinntum> Looking for a bit of help... I've got a linux Centos7 server (no gui) setup with minecraft. I'm trying to set it up so I can join it locally and have people outside of the network join.
#2587 [19:49] <webrosc> Quinntum, did you port forward?
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#2589 [19:50] <Rai> after i go to mctest.ae97.net what happen
#2590 [19:50] <Rai> i cant login
#2591 [19:50] <Rai> the password is right
#2592 [19:50] <webrosc> Rai, you get the same error?
#2593 [19:50] <Quinntum> I've made sure that the port is open on linux. I've tested that my windows system can ping the server. I've setup port fowarding on the lynksys router.ea6900 single port fowarding.
#2594 [19:50] <Rai> what
#2595 [19:51] <webrosc> Rai, could you login o that server in minecraft or not?
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#2598 [19:52] <Quinntum> port 25565 both internal and external have been enter in. the IP of the server 192.168.1.116.
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#2601 [19:52] <Rai> i cant play because javalang
#2602 [19:52] <webrosc> Quinntum, your handing out that ip to friends?
#2603 [19:52] <Quinntum> no
#2604 [19:52] <webrosc> ??> Rai tools/hjt
#2605 [19:52] <Absol> Rai: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2606 [19:52] <Absol> Rai: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2607 [19:52] <Quinntum> thats the internal ip.
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#2609 [19:53] <webrosc> Quinntum, ok good :)
#2610 [19:53] <Quinntum> external is 68.xx.xx.xxx
#2611 [19:53] <webrosc> amazing how many give out internal ip
#2612 [19:53] <Quinntum> :)
#2613 [19:53] <Quinntum> 2 mins. afk
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#2616 [19:54] <webrosc> Quinntum, is server up now? and are you using default port or custom one?
#2617 [19:55] <Rai> http://paste.ubuntu.com/12290582/ this one?
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#2620 [19:56] <Quinntum> sorry
#2621 [19:56] <Rai> huffffffffffffffffff
#2622 [19:56] <Quinntum> Yes the server is up. Also I've tried to connect locally using the internal IP and the external IP as well. no go
#2623 [19:56] <webrosc> Quinntum, default port?
#2624 [19:56] <Quinntum> yup
#2625 [19:56] <Quinntum> 25565
#2626 [19:56] <webrosc> yh the bot here can't see the server
#2627 [19:57] <webrosc> single router setup, or dual routers
#2628 [19:57] <Quinntum> single
#2629 [19:57] <Quinntum> 1 router.
#2630 [19:57] <webrosc> checked modem for builtin firewall etc?
#2631 [19:57] <Quinntum> yup its off.
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#2634 [19:58] <Quinntum> so in the game on my windows system.. it cant even find it
#2635 [19:58] <webrosc> can you screenshot router setting page and ipconfig (whatever its called in linux)
#2636 [19:58] <Quinntum> wondering if there is something I can check on the linux side to see
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#2638 [19:59] <Quinntum> :) no gui..
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#2640 [19:59] <Quinntum> on the linux side.
#2641 [19:59] <Quinntum> so I can type it. /shrug
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#2644 [20:00] <webrosc> what about the screen that you use to access the linux computer to check that systems ip?
#2645 [20:00] <Quinntum> linux server
#2646 [20:00] <pressured_Carbon> When I launch minecraft I get the error pixel format not accelerated, my drivers appear to be up to date, and I am not running windows ten. here is a link to my drivers thing: http://paste.ubuntu.com/12290598/
#2647 [20:00] <Quinntum> no gui
#2648 [20:00] <webrosc> pressured_Carbon, your dxdiag log is incomplete
#2649 [20:00] <Quinntum> in short its a ssh connection screen... with out ssh. straight terminal window.
#2650 [20:00] <pressured_Carbon> it is?
#2651 [20:01] <webrosc> pressured_Carbon, yup, the log you linked is 39 lines, full log is 1000+
#2652 [20:01] <pressured_Carbon> oh
#2653 [20:01] <Lucidity> Excuse me, I apologize for the inconvienience to those of you dedicated to helping others with major issues, however, I have been experiencing a series of errors after a recent OS update and would ask for assistance, as I have had no luck updating my "Display Drivers" as I have attempted the past hour, and now at my wit's end I must ask for assistance. Here is a detailed description of my PC
#2654 [20:01] <webrosc> Lucidity, do you have a dxdiag log link?
#2655 [20:02] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#2656 [20:02] <Lucidity> 's system log and perhaps someone would be able to aid? -- yes in fact! Forgive me, hit enter rather than the apostrophe...
#2657 [20:02] <Lucidity> http://paste.ubuntu.com/12290580/
#2658 [20:02] <webrosc> Lucidity, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
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#2661 [20:03] <Quinntum> anyway let me get to typing the ifconfig info.
#2662 [20:03] <gabriel> meu minecraft não quer abrir
#2663 [20:03] <Lucidity> Aaah... Well understood. Thank you very much for your time.
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#2665 [20:03] <gabriel> oi
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#2667 [20:03] <webrosc> gabriel, English please
#2668 [20:04] <Quinntum> inet 192.168.1.116 netmask 255.255.255.0 broadcast 192.168.1.055
#2669 [20:04] <gabriel> meu minecraft não abre
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#2671 [20:04] <pressured_Carbon> I am having the error pixel format not accelerated, I have not updated to windows 10. here is a link to my dxdiag: http://paste.ubuntu.com/12290642/
#2672 [20:04] <webrosc> ??> gabriel lang/pt
#2673 [20:04] <Absol> gabriel: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2674 [20:04] * Lucidity [Lucidity@notlogged] has quit. (Quit: Web client closed)
#2675 [20:05] <Quinntum> inet6 (yea.. not typing out that long frigging number for ipv6) prefexlen
#2676 [20:05] <webrosc> pressured_Carbon, thats the one, now doenload and install https://downloadcenter.intel.com/download/24391
#2677 [20:05] <Quinntum> rx packets 69481
#2678 [20:05] <Quinntum> rx errors 0
#2679 [20:05] <webrosc> Quinntum, thats ok for that info, now screenshot of router forwarding page
#2680 [20:05] <gabriel> my minecraft no enter
#2681 [20:05] <Quinntum> tx packets 9229
#2682 [20:05] <webrosc> gabriel, and why not?
#2683 [20:05] <Quinntum> ah... moment
#2684 [20:06] <gabriel> não sei
#2685 [20:06] <Quinntum> ok so how do I paste it here?
#2686 [20:06] <Quinntum> or send it?
#2687 [20:06] * GLOGIRL77 [GLOGIRL77@notlogged] has joined #minecrafthelp
#2688 [20:06] <webrosc> Quinntum, imgur
#2689 [20:06] * PedroGame [PedroGame@notlogged] has joined #minecrafthelp
#2690 [20:07] <Quinntum> creating an account
#2691 [20:07] <webrosc> Quinntum, no need to make an account
#2692 [20:07] <webrosc> just upload it, then give a link
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#2694 [20:07] * GLOGIRL77 [GLOGIRL77@notlogged] has quit. (Client Quit)
#2695 [20:08] <gabriel> meu minec e ele vouta na pagina inicialraft não abre eu tento iniciar
#2696 [20:08] * Ferdz [Ferdz@notlogged] has quit. (Ping timeout: 183 seconds)
#2697 [20:08] <webrosc> ??> gabriel lang/pt
#2698 [20:08] <Absol> gabriel: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2699 [20:08] <pressured_Carbon> when I try to install it it says this installation package is not supported by this processor type.
#2700 [20:09] <webrosc> pressured_Carbon, urgh ok one moment
#2701 [20:09] <Quinntum> http://imgur.com/Tuazoja
#2702 [20:10] <webrosc> Quinntum, ok looks fine there, router firewall off?
#2703 [20:10] * Ferdz [Ferdz@notlogged] has joined #minecrafthelp
#2704 [20:11] <gabriel> meu minecraft não abre eu aperto em iniciar e ele vouta para a pagina inicial não
#2705 [20:12] <Quinntum> it was not. I've turned everything off.. wanna pic of it?
#2706 [20:12] <webrosc> i trust you there :)
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#2708 [20:12] <webrosc> pressured_Carbon, ok lets try this one https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
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#2710 [20:14] <webrosc> Quinntum, from what i can tell you've done it all right, not sure what else to say
#2711 [20:14] * darky_wolf [darky_wolf@notlogged] has quit. (Quit: Web client closed)
#2712 [20:14] <Quinntum> kool kool Thanks for the hand. I'm thinking I'
#2713 [20:14] * toutite [toutite@notlogged] has joined #minecrafthelp
#2714 [20:14] <Quinntum> er I'm missing something on the linux side of things.
#2715 [20:14] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#2716 [20:14] <Quinntum> I can ping out. I can wget and install anything.
#2717 [20:15] * Ferdz [Ferdz@notlogged] has quit. (Client Quit)
#2718 [20:15] <Quinntum> ps -aux | grep 25565 shows its open and listening...
#2719 [20:15] <webrosc> Quinntum, maybe try temp hosting it on pc, so you can see all about it, if it works then its possibly the linux side where the issue is
#2720 [20:15] <Quinntum> agreed.
#2721 [20:15] <Quinntum> Thanks for your time!!!
#2722 [20:15] <webrosc> no worries
#2723 [20:16] <gabriel> meu minecraft não entra
#2724 [20:16] <webrosc> gabriel, ENGLISHplease
#2725 [20:17] <gabriel> eu não sei falar english
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#2727 [20:17] <webrosc> ??> gabriel lang/pt
#2728 [20:17] <Absol> gabriel: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2729 [20:18] * Mig56 [Mig56@notlogged] has quit. (Client Quit)
#2730 [20:18] <pressured_Carbon> I have finished installing it, but It looks like I need to restart my computer
#2731 [20:18] * B420_Mlg_McSwaggerton [B420_Mlg_McSwaggerton@notlogged] has joined #minecrafthelp
#2732 [20:18] <webrosc> pressured_Carbon, thats normal
#2733 [20:18] <gabriel> My minecraft does not open
#2734 [20:18] <B420_Mlg_McSwaggerton> Help pls
#2735 [20:18] <webrosc> gabriel, why not, does it give a crash report?
#2736 [20:18] <pressured_Carbon> I just wanted to inform you
#2737 [20:18] <B420_Mlg_McSwaggerton> Minecraft wont work
#2738 [20:19] * pressured_Carbon [pressured_Carbon@notlogged] has quit. (Quit: Web client closed)
#2739 [20:19] <B420_Mlg_McSwaggerton> Help pls
#2740 [20:19] <webrosc> pressured_Carbon, after you rebboot try minecraft
#2741 [20:19] <webrosc> ??> B420_Mlg_McSwaggerton ask
#2742 [20:19] <Absol> B420_Mlg_McSwaggerton: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2743 [20:19] <Absol> B420_Mlg_McSwaggerton: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2744 [20:20] <gabriel> I try to get on minecraft and he returns to the home page
#2745 [20:20] <B420_Mlg_McSwaggerton> My minecrafts graphics driver wont work
#2746 [20:20] <webrosc> gabriel, does it give a crash report?
#2747 [20:21] <B420_Mlg_McSwaggerton> when I try to get on it said I need to update it
#2748 [20:21] <webrosc> B420_Mlg_McSwaggerton, do you have a dxdiag log link?
#2749 [20:21] <B420_Mlg_McSwaggerton> Yes
#2750 [20:21] <B420_Mlg_McSwaggerton> http://paste.ubuntu.com/12290726/
#2751 [20:21] <gabriel> I try to get on minecraft and he returns to the home page
#2752 [20:22] <B420_Mlg_McSwaggerton> Help pls webrosc
#2753 [20:22] <webrosc> B420_Mlg_McSwaggerton, from what i have learnt that GPU does not have opengl support in windows 10, you will have to revert the windows 10 install
#2754 [20:22] <B420_Mlg_McSwaggerton> D:
#2755 [20:23] <B420_Mlg_McSwaggerton> But it worked fine with windows 10
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#2757 [20:23] * toutite [toutite@notlogged] has quit. (Quit: Web client closed)
#2758 [20:23] <webrosc> yes, as a basic gpu it works fine, but it doesn't support opengl proberly in windows 10, minecraft uses opengl
#2759 [20:23] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 378 seconds)
#2760 [20:23] <B420_Mlg_McSwaggerton> How do I revert the windows 10 update
#2761 [20:24] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#2762 [20:24] * toutite [toutite@notlogged] has joined #minecrafthelp
#2763 [20:24] <webrosc> http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2764 [20:24] <B420_Mlg_McSwaggerton> ty very much
#2765 [20:24] <webrosc> B420_Mlg_McSwaggerton, the other option is to install a real graphics card if using a desktop computer
#2766 [20:25] <toutite> i need help graphic car not able to play new window 10
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#2768 [20:25] <webrosc> toutite, do you have a dxdiag log link for us?
#2769 [20:25] <toutite> what is it
#2770 [20:26] <webrosc> ??> toutite win/dxdiag
#2771 [20:26] <Absol> toutite: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2772 [20:26] <toutite> tx
#2773 [20:26] <toutite> i did that before
#2774 [20:26] <webrosc> toutite, if you did you would have a link for us
#2775 [20:27] <toutite> ok i check
#2776 [20:27] * smolbeanlowri [smolbeanlowri@notlogged] has joined #minecrafthelp
#2777 [20:28] <toutite> DxDiag Version: 10.00.10240.16384 64bit Unicode
#2778 [20:29] <toutite> is it what i need
#2779 [20:29] <webrosc> toutite, read the lnk absol gave you and do as it says
#2780 [20:29] <smolbeanlowri> I need to helkp with updating my graphic drivers to play Minecraft but it says I don't need to update it. Here's a link http://paste.ubuntu.com/12290841/
#2781 [20:29] <toutite> ok
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#2784 [20:32] <webrosc> smolbeanlowri, your GPU doesn't have windows 10 support, please revert windows back to whatever it was before
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#2787 [20:34] <Johnny_> Hello?
#2788 [20:34] <smolbeanlowri> Can I update my GPU to a Windows 10 version or...?
#2789 [20:34] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#2790 [20:34] <webrosc> smolbeanlowri, no
#2791 [20:34] <webrosc> smolbeanlowri, your computer is too old for windows 10
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#2793 [20:35] <Johnny_> I have a problem in which I can not log into minecraft, minecraft.net or mojang account. Yes I have tried both my username and email. Yes I have resetted my password twice. Any ideas?
#2794 [20:35] * toutite [toutite@notlogged] has quit. (Quit: Web client closed)
#2795 [20:35] <webrosc> ??> Johnny_ login/throttle
#2796 [20:35] <Absol> Johnny_: Your login is being throttled, which will prevent you from logging in.
#2797 [20:35] <Absol> Johnny_: You will have to wait 3 hours without logging in for it to reset.
#2798 [20:35] <webrosc> an no you can't bypass it
#2799 [20:35] <Johnny_> Why has it been throttled?
#2800 [20:36] <webrosc> ytoo many failed logins
#2801 [20:36] <smolbeanlowri> I'll try changing my Windows back to what it was
#2802 [20:36] <smolbeanlowri> It was Widnows 7 before
#2803 [20:36] <webrosc> Johnny_, its automatic
#2804 [20:36] <Johnny_> Yah but why couldn't I log in at the start? It wasn't throttled then, right?
#2805 [20:37] <webrosc> Johnny_, no idea, but you trigged it somehow
#2806 [20:37] * kohmingbin [kohmingbin@notlogged] has joined #minecrafthelp
#2807 [20:37] <webrosc> wait 3 hours then it should work fine
#2808 [20:37] <Johnny_> Ok. Thanks for helping
#2809 [20:37] <Johnny_> I'll probaly just go bed and see if it works tomorrow.
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#2812 [20:38] <kohmingbin> can anyone help me everytime i start my minecraft it just crashes right away i dont know why. my drivers and java are all up to the date. i am using windows 10 does it effect my minecraft?
#2813 [20:39] <webrosc> kohmingbin, do you have a dxdiag log link for us?
#2814 [20:39] <bacon784> I can't find a correct updated driver for minecraft. I have windows ten and my company is intel.
#2815 [20:39] <kohmingbin> http://paste.ubuntu.com/12290901/
#2816 [20:39] * mariaramosvelez [mariaramosvelez@notlogged] has joined #minecrafthelp
#2817 [20:40] <webrosc> kohmingbin, yh, that GPU doesn't have full opengl support in windows 10, revert your windows install
#2818 [20:40] <webrosc> bacon784, dxdiag log link for us?
#2819 [20:40] <bacon784> http://paste.ubuntu.com/12290935/
#2820 [20:40] <kohmingbin> as in i have to revert back to using windows 8.1? or
#2821 [20:40] <webrosc> bacon784, same as i just told kohmingbin
#2822 [20:41] <webrosc> kohmingbin, if you were on 8.1 before then yes
#2823 [20:41] <kohmingbin> oh okay thanks :D
#2824 [20:41] <bacon784> i can't revert back
#2825 [20:41] <bacon784> my settings are broken...
#2826 [20:41] <webrosc> http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade how to revert
#2827 [20:41] <webrosc> bacon784, then you will have to do it the old fashioned way, and use a dvd
#2828 [20:42] * Haroon [Haroon@notlogged] has joined #minecrafthelp
#2829 [20:42] <Haroon> hi!
#2830 [20:42] <webrosc> or install a real GPU
#2831 [20:42] <Haroon> pleasecan someone help me?
#2832 [20:42] * finsgraphics [finsgraphics@notlogged] has joined #minecrafthelp
#2833 [20:42] <webrosc> Haroon, maybe, tell us the issue so we know
#2834 [20:43] * deanle12 [deanle12@notlogged] has joined #minecrafthelp
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#2838 [20:44] * deanle12 [deanle12@notlogged] has joined #minecrafthelp
#2839 [20:44] <EmorzCC> Hi
#2840 [20:45] * mariaramosvelez [mariaramosvelez@notlogged] has quit. (Ping timeout: 204 seconds)
#2841 [20:45] <EmorzCC> I am having a problem with my skin not loading on servers
#2842 [20:45] * EmorzCC [EmorzCC@notlogged] has quit. (Client Quit)
#2843 [20:47] <kohmingbin> is there anyway for me to get another cpu that have full support in windows 10?
#2844 [20:47] * smolbeanlowri [smolbeanlowri@notlogged] has quit. (Ping timeout: 204 seconds)
#2845 [20:47] <deanle12> I am playing on a temporary PC and so I tried to launch Minecraft and it says that I may have an outdated driver. This is the dxdiag for the problem. http://paste.ubuntu.com/12290967/
#2846 [20:48] <kohmingbin> deanle12 u using intel?
#2847 [20:48] * Rosie909 [Rosie909@notlogged] has joined #minecrafthelp
#2848 [20:49] <deanle12> I believe yes I am using intel.
#2849 [20:49] <Quinntum> fixed it. it was an iptables issue. I needed to add the port within iptables now its reachable.
#2850 [20:49] <kohmingbin> http://www.intel.com/p/en_US/support/detect?iid=dc_iduu download this and check your system if there is any updated drivers
#2851 [20:49] <Quinntum> iptables -I INPUT -p tcp --dport 25565 -j ACCEPT
#2852 [20:49] <Quinntum> that's what was needed.
#2853 [20:50] <deanle12> I've already used the the driver update utility.
#2854 [20:50] <kohmingbin> no updated?
#2855 [20:50] <deanle12> No.
#2856 [20:51] * Rhone_RC [Rhone_RC@notlogged] has joined #minecrafthelp
#2857 [20:52] <webrosc> deanle12, download and install https://downloadcenter.intel.com/download/24695
#2858 [20:52] <webrosc> Quinntum, awesome
#2859 [20:52] <kohmingbin> your that temporary pc is one old one wow
#2860 [20:52] <webrosc> Quinntum, bot can see your server now so yup works :)
#2861 [20:53] <Rhone_RC> Hey guys(and gals if you are out there too) I am having trouble using the twitch broadcasting
#2862 [20:53] <Rosie909> hello. we can't get into minecraft for some reason. we click on minecraft exe and no download shows up
#2863 [20:53] <webrosc> Rhone_RC, let me guess, says you need to migrate even though you have
#2864 [20:53] <deanle12> Okay, thanks webrosc
#2865 [20:53] <Rhone_RC> oh how'd you know >< hahaha
#2866 [20:53] <webrosc> ??> Rhone_RC launcher/relog
#2867 [20:53] <Absol> Rhone_RC: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2868 [20:53] <webrosc> Rhone_RC, common issue
#2869 [20:54] <Quinntum> Thanks for checking webrosc.
#2870 [20:54] <Rhone_RC> ok cool ill give it another restart... already done it once because it hadnt realised the 2 were linked...
#2871 [20:54] <webrosc> Quinntum, the bot sees a latency of 183.874ms hows your internet connection?
#2872 [20:54] <Rhone_RC> just a side thought here... im running off curse launcher... full restart that too?
#2873 [20:55] <Quinntum> checking something really quick
#2874 [20:55] <webrosc> Rhone_RC, not sure with relation to curce launcher
#2875 [20:55] * xXxALIENxXx0 [xXxALIENxXx0@notlogged] has joined #minecrafthelp
#2876 [20:55] <kohmingbin> webrosc is there anyway i can get a gpu for my laptop at have full support for windows 10
#2877 [20:55] <webrosc> but relog that too yes
#2878 [20:55] <kohmingbin> that have*
#2879 [20:55] <webrosc> kohmingbin, no, you can't upgrade a laptop gpu
#2880 [20:55] <kohmingbin> only pc can?
#2881 [20:55] <xXxALIENxXx0> My minecraft launcher 1.6.19 keeps crashingand I don't know how to fix it. Can someone help me with this?
#2882 [20:55] <webrosc> yup
#2883 [20:55] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2884 [20:55] <kohmingbin> okay thanks
#2885 [20:55] <webrosc> xXxALIENxXx0, crash report?
#2886 [20:56] <xXxALIENxXx0> ---- Minecraft Crash Report ----
#2887 [20:56] <xXxALIENxXx0> opps one sec
#2888 [20:56] <webrosc> ??> xXxALIENxXx0 paste
#2889 [20:56] <Absol> xXxALIENxXx0: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2890 [20:56] * zongua [zongua@notlogged] has joined #minecrafthelp
#2891 [20:56] <webrosc> Rosie909, do you have java installed?
#2892 [20:56] <geraldbrent> I can upgrade my laptop GPU. Just depends on if it's socketed or soldered; or integrated.
#2893 [20:56] * zongua [zongua@notlogged] has quit. (Client Quit)
#2894 [20:56] <xXxALIENxXx0> http://paste.ubuntu.com/12291060/
#2895 [20:57] <webrosc> geraldbrent, typically you can only replace a laptop GPU, not upgrade it
#2896 [20:57] <webrosc> like for like
#2897 [20:57] <Rosie909> no we don't. it said we didn't need it to play it
#2898 [20:57] <webrosc> Rosie909, the original minecraft.exe needs java, the minecraft.msi installs java for you
#2899 [20:58] <geraldbrent> My laptop has dual Radeon 8970ms that can be upgraded. Only caveat is getting new heatsinks to fit the new cards.
#2900 [20:58] <webrosc> xXxALIENxXx0, load minecraft into 1.8, then lower render distance to 16 or lower, then switch back to 1.7
#2901 [20:58] <Rosie909> thank you. but it won't let me down load it on this computer
#2902 [20:58] <xXxALIENxXx0> thanks Ill try that
#2903 [20:58] <webrosc> Rosie909, what antivirus do you use?
#2904 [20:58] * bacon784 [bacon784@notlogged] has quit. (Quit: Web client closed)
#2905 [20:59] * bZx is now known as bZx|away
#2906 [20:59] * bZx|away is now known as bZx|away|away
#2907 [20:59] * bZx|away|away is now known as bZx|away
#2908 [20:59] * bZx|away is now known as bZx
#2909 [20:59] * kohmingbin [kohmingbin@notlogged] has quit. (Ping timeout: 204 seconds)
#2910 [20:59] <Rosie909> norton. but i haven't renewed it in a while. i just don't seem to get viruses. lol
#2911 [21:00] <Rhone_RC> ok guys... it STILL says to migrate first... interesting???
#2912 [21:00] <webrosc> Rosie909, try removing norton fully
#2913 [21:00] <Rosie909> ok
#2914 [21:00] <webrosc> Rhone_RC, what if you use the official launcher?
#2915 [21:00] <Rosie909> thanks
#2916 [21:00] <webrosc> Rhone_RC, also, what is your ingame name?
#2917 [21:00] <Rhone_RC> curse opens the official launcher... just alters the profile selected
#2918 [21:00] <Rhone_RC> ign is Rhone_RC
#2919 [21:01] <xXxALIENxXx0> thank you so much. that fixed it. also, I have a bukkit server and when my friend tries to join it says that he's not on the whitelist. so i added him to the white list and his ip addess as well and it says that he is still not on the white list. i turned whitelist to false on my server and it still gives him the same message. do you know how to fix that?
#2920 [21:01] <webrosc> Rhone_RC, yup is migrated so not issue there lol, try loading official launcher yourself, remove the 3rd party part
#2921 [21:01] <Rhone_RC> ok will do
#2922 [21:02] <webrosc> xXxALIENxXx0, did you stop the server when changing the whitelist file?
#2923 [21:02] <xXxALIENxXx0> i typed the command reload and reloaded the server
#2924 [21:03] <webrosc> xXxALIENxXx0, stop the server, then open the whitelist file in notepad and check it there
#2925 [21:03] <xXxALIENxXx0> ok.
#2926 [21:04] <xXxALIENxXx0> Thanks for the help. I'm not exactly able to have him test to see if it worked but he is still on the whitelist. Thanks!
#2927 [21:05] * xXxALIENxXx0 [xXxALIENxXx0@notlogged] has quit. (Quit: Web client closed)
#2928 [21:05] <Rhone_RC> "unable to authenticate to twitch"
#2929 [21:05] <webrosc> Rhone_RC, is your twitch account fully setup and able to stream?
#2930 [21:06] <Rhone_RC> ok it has let me into options in vanilla 1.8.8
#2931 [21:06] <Rhone_RC> will try on modded 1.7.10
#2932 [21:07] <Rhone_RC> (the fact I'm running modded 1.7.10 shouldn't make a difference should it?
#2933 [21:08] <Rhone_RC> ok it seems to work now... might be a good step for future issues...
#2934 [21:08] * Creeperhead [Creeperhead@notlogged] has joined #minecrafthelp
#2935 [21:08] <Rhone_RC> thanks for all the help webrosc! have a good one!
#2936 [21:08] <webrosc> no worries
#2937 [21:09] * Rhone_RC [Rhone_RC@notlogged] has quit. (Quit: Web client closed)
#2938 [21:09] <Creeperhead> hi
#2939 [21:09] <Bugboy1028> hai
#2940 [21:10] <Creeperhead> i need help fo java.lang.nullpointexcetion
#2941 [21:10] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#2942 [21:10] <Creeperhead> exception
#2943 [21:10] <Creeperhead> sorry for the spelling
#2944 [21:10] <webrosc> what antivirus are you using?
#2945 [21:10] <Creeperhead> somebody can help me out
#2946 [21:10] <webrosc> and when is the error coming up?
#2947 [21:11] <Creeperhead> when im joinig server i cannot connect
#2948 [21:11] <Creeperhead> joining
#2949 [21:11] <webrosc> what antivirus are you using?
#2950 [21:11] <Creeperhead> i dont now
#2951 [21:11] <webrosc> ??> Creeperhead tools/hjt
#2952 [21:11] <Absol> Creeperhead: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2953 [21:11] <Absol> Creeperhead: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2954 [21:12] <Creeperhead> i think its kasperskey
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#2961 [21:21] <Raexos> I have an issue logging into the Minecraft client, apparently I can't connect to their servers
#2962 [21:23] <webrosc> Raexos, what antivirus do you use?
#2963 [21:24] <Raexos> it used to be mcafee, but it expired a few weeks ago, I just got this computer and I haven't been able to install another program
#2964 [21:24] <webrosc> remove mcafee, its know to be a pain with minecraft
#2965 [21:24] <webrosc> ??> Raexos av/mcafee/uninstall
#2966 [21:24] <Absol> Raexos: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2967 [21:27] * Anthony2202 [Anthony2202@notlogged] has joined #minecrafthelp
#2968 [21:28] <Anthony2202> Hey, does anyone know how I could reset my alts Security Questions? I forgot them, and recently someone's been taking it for a joyride on servers
#2969 [21:28] * Tato [Tato@notlogged] has joined #minecrafthelp
#2970 [21:28] <webrosc> Anthony2202, if you can login to your Mojang account you can do it there, if you can't get into the account then you will have to contact Mojang to do it
#2971 [21:29] <Anthony2202> Alright, thanks
#2972 [21:29] <Tato> I downloaded the map but dont know how to intall it
#2973 [21:29] <webrosc> Tato, you put the folder into your saves folder
#2974 [21:30] <Tato> I downloaded to a flashdrive
#2975 [21:30] <Raexos> mcafee is uninstalled
#2976 [21:30] <webrosc> Tato, it needs to be put into the save folder
#2977 [21:30] <webrosc> Tato, http://minecraft.gamepedia.com/Tutorials/Map_downloads
#2978 [21:31] <Tato> how thanks I will check the link and be back if I have any other questions
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#2980 [21:31] <webrosc> Raexos, reboot to finish the uninstall
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#2984 [21:36] <Raexos> i've restarted, now what?
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#2987 [21:36] <webrosc> try minecraft
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#2990 [21:40] <Raexos> the issue persists
#2991 [21:41] <webrosc> ??> Raexos tools/hjt
#2992 [21:41] <Absol> Raexos: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2993 [21:41] <Absol> Raexos: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2994 [21:41] <Bmulley> Hi! I asked for help earlier but didn't see any response. I downloaded and installed the Win10 beta client and can't seem to get the audio to work. My audio is working fine from other sources, and when I pull up the volume mixer, the Minecraft application doesn't even show up as an output source. It's my only output source that isn't disabled. Any ideas?
#2995 [21:41] * kenney [kenney@notlogged] has joined #minecrafthelp
#2996 [21:42] <webrosc> Bmulley, i would guess audio card drivers need updating, but thats all i got
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#2998 [21:42] <webrosc> s/updating/updating or reinstalling
#2999 [21:42] <ExtremeBot> webrosc meant to say: Bmulley, i would guess audio card drivers need updating or reinstalling, but thats all i got
#3000 [21:43] <SrGun> alguien habla español}
#3001 [21:43] <mutanorafa> minha instalação do minecraft esta dando erro 2503 alguem sabe o que pode ser?
#3002 [21:43] <webrosc> ??> SrGun lang/es
#3003 [21:43] <Absol> SrGun: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#3004 [21:43] <Bmulley> :( alright. Have you seen that before, or just a good first step?
#3005 [21:43] <SrGun> ya no me correo minecraft desde que actualice java en windows 10
#3006 [21:43] <webrosc> Bmulley, i'm not familier with windows 10 or the win10 edition
#3007 [21:44] <webrosc> SrGun, English please
#3008 [21:44] <webrosc> ??> mutanorafa lang/pt
#3009 [21:44] <Absol> mutanorafa: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#3011 [21:45] <Bmulley> Okey dokey. I kind of figured that would be the answer. Hooray for troubleshooting beta software! My kid loves it even without sound, so there's that. :)
#3012 [21:45] <SrGun> not let me in to minecraft since intale the Java update in Windows 10
#3013 [21:45] <webrosc> SrGun, does it give a crash report?
#3014 [21:46] <Bmulley> Thanks for the help! :) Have a great night!
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#3016 [21:46] <Raexos> here's the log: Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 9:45:27 PM, on 9/5/2015 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.10240.16412) Boot mode: Normal Running processes: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Users\Robby\AppData\Local\Microsoft\OneDrive\OneDrive.exe C:\Users\Robby\AppData\Roaming\Spotify\SpotifyWebHelper.exe C:\Program Files (x86)\Google\Chrome\Applicati
#3017 [21:46] <SrGun> yes ...onw moment
#3018 [21:46] <webrosc> Raexos, use paste.ubuntu.com like absol told you
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#3020 [21:47] * ryan_ [ryan_@notlogged] has joined #minecrafthelp
#3021 [21:47] <SrGun> this say
#3022 [21:47] <SrGun> --- Minecraft Crash Report ---- // Uh... Did I do that? Time: 5/09/15 21:47 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated
#3023 [21:47] <webrosc> ??> SrGun win/dxdiag
#3024 [21:47] <Absol> SrGun: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3025 [21:47] <mutanorafa> i can not install minecraft, error 2503
#3026 [21:48] <Raexos> wait, I need to set up the link, XD
#3027 [21:48] * webrosc has to go
#3027 [21:48] <SrGun> http://paste.ubuntu.com/12291414/
#3028 [21:50] <Raexos> Here's the link: http://paste.ubuntu.com/12291475/
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#3031 [21:51] <Raexos> could someone help me with a login issue, I can't connect to their servers
#3032 [21:51] * SandGamer [SandGamer@notlogged] has joined #minecrafthelp
#3033 [21:52] <SrGun> o.o
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#3035 [21:52] * Raexos [Raexos@notlogged] has quit. (Client Quit)
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#3037 [21:53] <SrGun> http://paste.ubuntu.com/12291414/ <<<----- this is mi save... change any?
#3038 [21:53] <halo35900> i have mincraft for windows 10 but it says trail whaen i bought it al ready
#3039 [21:54] <mutanorafa> at the time of installation error 2503 may be the card you bought?
#3040 [21:54] <halo35900> i got it from the windows store
#3041 [21:55] <halo35900> the version beta
#3042 [21:55] <mutanorafa> any way to solve?
#3043 [21:56] <halo35900> i dont know
#3044 [21:56] * XxXJeffXxX [XxXJeffXxX@notlogged] has joined #minecrafthelp
#3045 [21:56] <halo35900> i bought it but when i open the app its like if i was on trail
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#3047 [21:56] * XxXJeffXxX [XxXJeffXxX@notlogged] has quit. (Client Quit)
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#3049 [21:58] <mutanorafa> ??
#3050 [21:59] * deanle12 [deanle12@notlogged] has quit. (Quit: Web client closed)
#3051 [21:59] <halo35900> i bought the version for windows 10
#3052 [21:59] <halo35900> but when i open the app its on trail
#3053 [22:01] <mattym> halo35900, After you purchased it on the windows store, did you make sure you were still logged into the store on the account/email you purchased it on
#3054 [22:01] <mattym> halo35900, After you purchased it on the windows store, did you make sure you were still logged into the store on the account/email you purchased it on
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#3056 [22:01] * kenney [kenney@notlogged] has quit. (Ping timeout: 204 seconds)
#3057 [22:02] <halo35900> yes
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#3060 [22:04] * gary_ [gary_@notlogged] has joined #minecrafthelp
#3061 [22:04] <mattym> halo35900, Log out of the store, then restart the computer, log back into the store then try to launch the game again from there
#3062 [22:04] <gary_> i cant download minecraft
#3063 [22:04] <mattym> gary_, What does it say when you try?
#3064 [22:04] <halo35900> ok ill try
#3065 [22:05] <Will> I cant log in to my minecraft tryed changing password and doubled checked my user name
#3066 [22:05] * halo35900 [halo35900@notlogged] has quit. (Quit: Web client closed)
#3067 [22:05] <mattym> Will, What about if you log in at account.mojang.com/me
#3068 [22:05] <Will> Tryed it as well
#3069 [22:06] <gary_> its says lack of updated graphic drivers
#3070 [22:06] <mattym> Will, Same issue?
#3071 [22:06] <mattym> gary_, Do you have the link to your dxdiag report? If so please post it in the chat.
#3072 [22:06] <gary_> http://paste.ubuntu.com/12291573/
#3073 [22:06] <mattym> gary_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#3074 [22:06] <gary_> how do i downgrade
#3075 [22:07] <mattym> gary_, When did you install Windows 10?
#3076 [22:07] <Will> yes same
#3077 [22:07] <gary_> 2 monthes ago i think
#3078 [22:07] <mattym> ??> Will login/throttle
#3079 [22:07] <Absol> Will: Your login is being throttled, which will prevent you from logging in.
#3080 [22:07] <Absol> Will: You will have to wait 3 hours without logging in for it to reset.
#3081 [22:07] <mattym> gary_, So over 30 days?
#3082 [22:07] <gary_> yea
#3083 [22:07] <mattym> gary_, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3084 [22:07] <mattym> gary_, Check the info i just sent
#3085 [22:08] <gary_> will this let me play
#3086 [22:08] <Will> Thank you
#3087 [22:08] <mattym> gary_, but if its past 30 days, that may not work for you. If its past 30 days you may need to get your Windows 7 install disks and downgrade it
#3088 [22:08] * DOKDOR [DOKDOR@notlogged] has joined #minecrafthelp
#3089 [22:08] <mattym> gary_, If you dont know how to do it, then you will need to find someone who does or go to a computer store
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#3091 [22:08] <gary_> alright thank you
#3092 [22:08] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
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#3095 [22:10] <MasterWise> hello everyone i need help with mincraft launcher i got from mineshafter today for the first time it says my graphic driver is out of date but when i check on intel it says its up to date
#3096 [22:11] <mattym> MasterWise, We dont help people who steal the game
#3097 [22:11] <MasterWise> huh
#3098 [22:11] <MasterWise> what does that mean
#3099 [22:12] <MasterWise> the help site brought me here
#3100 [22:12] <DOKDOR> umm so every time i open the launcher it asks for my username and password, theres no quick login anymore :/
#3101 [22:12] <mattym> MasterWise, Mineshafter is a program used to play the game without purchasing it. We dont help people who havent purchased the game
#3102 [22:12] <MasterWise> i have a dxdiag report
#3103 [22:12] <MasterWise> oh
#3104 [22:13] * halo35900 [halo35900@notlogged] has joined #minecrafthelp
#3105 [22:13] <mattym> DOKDOR, There should be an option/check box to save the info
#3106 [22:13] <MasterWise> im sorry then thanks
#3107 [22:13] <DOKDOR> yeah i have it checked, but not saving
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#3109 [22:14] * airbornehurdle [airbornehurdle@notlogged] has joined #minecrafthelp
#3110 [22:14] <mattym> DOKDOR, In the launcher if you hit the Switch User button, and log all the way out
#3111 [22:14] * Kenny_McC [Kenny_McC@notlogged] has joined #minecrafthelp
#3112 [22:14] <mattym> DOKDOR, Then close it restart, then try logging in again
#3113 [22:14] <Kenny_McC> Please help I can't see anyone on my server
#3114 [22:14] <airbornehurdle> hello, guys. Someone has hacked my minecraft account and I need help.
#3115 [22:14] <halo35900> i bought minecraft for windows 10 but when i open the app its the trail
#3116 [22:14] <Kenny_McC> Please help I can't see anyone on my server
#3117 [22:15] <Kenny_McC> Their always invisible
#3118 [22:15] <mattym> Kenny_McC, Are you using a texture pack that changes the default skin?
#3119 [22:15] <mattym> airbornehurdle, What makes you believe it was hacked and what is the username?
#3120 [22:16] <Kenny_McC> No I'm not
#3121 [22:16] <Kenny_McC> He can't see me too
#3122 [22:16] <airbornehurdle> http://i.imgur.com/Ely7z8h.jpg
#3123 [22:16] <airbornehurdle> ^
#3124 [22:16] <mattym> Kenny_McC, Any mods/addons/plugins
#3125 [22:16] <Kenny_McC> Yes
#3126 [22:16] <Kenny_McC> I have plugins
#3127 [22:16] <airbornehurdle> It was one of my subscriber in my youtube channel.
#3128 [22:17] * AV289 [AV289@notlogged] has joined #minecrafthelp
#3129 [22:17] <halo35900> i bought minecraft for windows 10 but when i open the app its the trail
#3130 [22:17] <mattym> Kenny_McC, Then we cant help, its likely a plugin that messing with it, check you set everything correctly
#3131 [22:17] <Kenny_McC> Ok
#3132 [22:17] <Kenny_McC> Thanks
#3133 [22:17] <mattym> airbornehurdle, And what is your MC username?
#3134 [22:17] <airbornehurdle> I made a thread in /r/minecraft onb the situation. https://www.reddit.com/r/Minecraft/comments/3jtg1a/i_need_help_getting_my_account_back/
#3135 [22:17] <airbornehurdle> I have his email
#3136 [22:17] <airbornehurdle> Would you like his email?
#3137 [22:17] <AV289> ok so i went back to windows 7 as recommend and im still getting pixel format not accelerated ive got the dxdiag here http://paste.ubuntu.com/12291656/
#3138 [22:18] <mattym> airbornehurdle, No we cant do anything about that
#3139 [22:18] <mattym> airbornehurdle, Are you currently able to log into the account?
#3140 [22:18] <mattym> AV289, One moment
#3141 [22:18] <airbornehurdle> Nope, I'm trying to change his email to my email in the Mojang website.
#3142 [22:19] <mattym> AV289, Download and Install the file here https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#3143 [22:19] <mattym> airbornehurdle, So you are able to log into your mojang account then?
#3144 [22:19] <AV289> ok ill give that a try
#3145 [22:19] <halo35900> i bought minecraft for windows 10 but when i open the app its the trail plese help
#3146 [22:20] <mattym> halo35900, Stop repeating yourself, if what i suggested didnt work, then you need to contact Xbox Support
#3147 [22:20] <halo35900> ok
#3148 [22:20] <airbornehurdle> Nope
#3149 [22:20] <mattym> ??> airbornehurdle account/hacked
#3150 [22:20] <Absol> airbornehurdle: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#3151 [22:21] <Absol> airbornehurdle: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#3152 [22:21] <mattym> airbornehurdle, Check out the info in the link from Absol
#3153 [22:21] <mattym> airbornehurdle, See if anything it suggests works
#3154 [22:21] <airbornehurdle> I get email denies. I think he changed all my answers for my questions
#3155 [22:21] * halo35900 [halo35900@notlogged] has quit. (Quit: Web client closed)
#3156 [22:21] <mattym> airbornehurdle, If not, fill out the contact form in the last option
#3157 [22:21] <airbornehurdle> Okay, I'll do this.
#3158 [22:22] * Tato [Tato@notlogged] has quit. (Ping timeout: 204 seconds)
#3159 [22:25] * Kaname [Kaname@notlogged] has quit. (Read error: Connection reset by peer)
#3160 [22:30] <airbornehurdle> @mattym Do I have to contact service to get my account back because none of the things in the instruction helped me?
#3161 [22:30] * Jademalo [Jademalo@notlogged] has quit. (Quit: Leaving)
#3162 [22:30] * Skymentor007 [Skymentor007@notlogged] has quit. (Ping timeout: 204 seconds)
#3163 [22:31] <airbornehurdle> I purchased the game through a gift card.
#3164 [22:31] <mattym> ??> airbornehurdle mojang/email
#3165 [22:31] <Absol> airbornehurdle: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3166 [22:31] <Absol> airbornehurdle: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3167 [22:31] <mattym> airbornehurdle, If nothing else worked you need to fill out that form in the link from Absol
#3168 [22:31] <mattym> airbornehurdle, If nothing else worked you need to fill out that form in the link from Absol
#3169 [22:31] * techkid6 [techkid6@notlogged] has left #minecrafthelp
#3170 [22:32] <mattym> airbornehurdle, If you cant find your Transaction-ID/Gift/Card Code, then you cant really proove ownership
#3171 [22:32] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#3172 [22:33] * Ritsuka is now known as Kaname
#3173 [22:33] <airbornehurdle> I have the gift card with me right now
#3174 [22:33] * azammukhlis781 [azammukhlis781@notlogged] has joined #minecrafthelp
#3175 [22:33] <mattym> airbornehurdle, Then put the code from that where it asks for the Transaction-ID
#3176 [22:34] * azammukhlis781 [azammukhlis781@notlogged] has quit. (Client Quit)
#3177 [22:34] * Jtally1234 [Jtally1234@notlogged] has joined #minecrafthelp
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#3179 [22:37] * TheBlueKnight [TheBlueKnight@notlogged] has joined #minecrafthelp
#3180 [22:38] * Jtally1234 [Jtally1234@notlogged] has joined #minecrafthelp
#3181 [22:38] <TheBlueKnight> hi i can not login to my mc only demo
#3182 [22:38] <mattym> ??> TheBlueKnight account/demo/bug
#3183 [22:38] <mattym> ??> TheBlueKnight account/bug/demo
#3184 [22:38] <Absol> TheBlueKnight: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#3185 [22:39] <mattym> TheBlueKnight, Check out the link from Absol
#3186 [22:39] <TheBlueKnight> i have already looked at that and it did not help
#3187 [22:40] <mattym> TheBlueKnight, If you log in at account.mojang.com/me and look under the "My Games" section, does it list Minecraft with the date you purchased it and the username?
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#3194 [22:43] * Rocked [Rocked@notlogged] has joined #minecrafthelp
#3195 [22:43] <DragazArmy> someone can help?
#3196 [22:43] * RekMango [RekMango@notlogged] has joined #minecrafthelp
#3197 [22:44] <RekMango> Who can give me ideas on how to get back at a Minecraft server?
#3198 [22:44] <DragazArmy> someone can help about DxDiag problem?
#3199 [22:44] <mattym> DragazArmy, Do you have the link to your dxdiag report? If so please post it in the chat.
#3200 [22:44] <mattym> RekMango, What?
#3201 [22:45] <DragazArmy> http://paste.ubuntu.com/12291823/
#3202 [22:45] <mattym> DragazArmy, One moment
#3203 [22:45] <Rocked> Heres a link i was told to post here, any help is appreciated http://paste.ubuntu.com/12291821/
#3204 [22:46] <TheBlueKnight> it saysimport old minecraft if u bought it back in the day that makes no sense i bought it may 3 2015
#3205 [22:46] * Jaroslaw [Jaroslaw@notlogged] has joined #minecrafthelp
#3206 [22:46] <TheBlueKnight> i am able to get new skins
#3207 [22:46] <mattym> DragazArmy, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#3208 [22:46] <RekMango> A bunch of admins abused their power and banned me and my friend for posting a bad review. And they even DDoS'd us
#3209 [22:46] <RekMango> They were also scammng donators too
#3210 [22:46] <RekMango> So we want to get justice
#3211 [22:46] * Jaroslaw [Jaroslaw@notlogged] has quit. (Client Quit)
#3212 [22:46] <mattym> TheBlueKnight, If it says taht on the mojang site, then that isnt the mojang account you own the game on
#3213 [22:47] <RekMango> and destroy their MC server
#3214 [22:47] * azattik499 [azattik499@notlogged] has joined #minecrafthelp
#3215 [22:47] <mattym> RekMango, If they are the admins, then they can do whatever they please on their server
#3216 [22:48] <RekMango> Doesn't mean what they did was right
#3217 [22:48] <TheBlueKnight> what? what do u mean i dont own
#3218 [22:48] <TheBlueKnight> i own theblueknight
#3219 [22:48] <mattym> RekMango, Regardless, its their server, they can do whatever they want
#3220 [22:48] <TheBlueKnight> the is the name i paid for
#3221 [22:48] <RekMango> And we have to punish them for it
#3222 [22:49] <Rocked> so i tried to download that, than it said my pc doesnt have the required neccesities to download it
#3223 [22:49] * DragazArmy [DragazArmy@notlogged] has quit. (Quit: Web client closed)
#3224 [22:49] <mattym> TheBlueKnight, If the purchase date and username dont show up on that page when you login, then that isnt the Mojang account you used to buy it
#3225 [22:49] * Austin_ [Austin_@notlogged] has joined #minecrafthelp
#3226 [22:49] <RekMango> so does that include us getting DDoS'd too? you expect me to let them get away with it?
#3227 [22:49] <TheBlueKnight> ok so how do i find out my account?
#3228 [22:49] <mattym> Rocked, If you dont see your name at the start of a message, then its not meant for you
#3229 [22:49] <Rocked> oh, my bad
#3230 [22:51] <mattym> RekMango, I seriously doubt they ddosed you, an even so this isnt the place to complain, if they didnt want you on their server thats their choice, if you think you were hacked/ddos'ed then contact Law Enforcement
#3231 [22:51] <mattym> Rocked, One moment, let me look for what you need
#3232 [22:51] <mattym> Rocked, One moment, let me look for what you need
#3233 [22:52] * azattik499 [azattik499@notlogged] has left #minecrafthelp
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#3235 [22:53] <TheBlueKnight> how can i find out the account i used to login when i bought my account?
#3236 [22:53] <mattym> TheBlueKnight, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#3237 [22:53] <mattym> Rocked, Does your computer have a Graphics Card?
#3238 [22:54] <Rocked> it has a chip set
#3239 [22:54] <Rocked> i was playing minecraft on it before, than i factory reset and it no longer works
#3240 [22:54] <mattym> Rocked, So the motherboard chipset is the only graphics hardware?
#3241 [22:55] <Rocked> Yes it is.
#3242 [22:55] * airbornehurdle [airbornehurdle@notlogged] has quit. (Quit: Web client closed)
#3243 [22:55] <mattym> Rocked, Ok, the hardware you have has no drivers for Windows 8.1, you can attempt to use the Windows 8 version found here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2032
#3244 [22:55] <TheBlueKnight> i no my username its TheBlueKnight i dont no the email i used to buy the game is what u r telling me so how is this going to help?
#3245 [22:56] * iSrFooX [iSrFooX@notlogged] has joined #minecrafthelp
#3246 [22:57] <iSrFooX> hello
#3247 [22:57] <mattym> TheBlueKnight, Go to the site i sent you, and do what i said. Put in any and all email addresses you may have used. Then check the emails and see which one get a reply with an email containing your username
#3248 [22:57] <mattym> TheBlueKnight, The emial that gets taht reply, is the one you log in with
#3249 [22:57] <TheBlueKnight> is there someone i can call?
#3250 [22:58] <mattym> TheBlueKnight, No
#3251 [22:58] <TheBlueKnight> because i only have 1 email
#3252 [22:58] <TheBlueKnight> this makes no sence
#3253 [22:58] <iSrFooX> can i ask a question about MC:PE ?
#3254 [22:59] <mattym> TheBlueKnight, Was that the first usename you used?
#3255 [22:59] <mattym> iSrFooX, Go ahead, we dont usually know as much about PE but we can try to help
#3256 [22:59] <TheBlueKnight> yes its my only account
#3257 [22:59] <mattym> ??> TheBlueKnight mojang/email
#3258 [22:59] <Absol> TheBlueKnight: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3259 [22:59] <Absol> TheBlueKnight: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3260 [23:00] <mattym> TheBlueKnight, Fill in the form Absol linked you
#3261 [23:00] <iSrFooX> is a simple question
#3262 [23:00] <Rocked> mattym, I appreciate the help so much
#3263 [23:00] <mattym> iSrFooX, Like i said, ask an we will see what we can help with
#3264 [23:00] <TheBlueKnight> i filled that out an hour ago
#3265 [23:01] * HI [HI@notlogged] has joined #minecrafthelp
#3266 [23:01] <mattym> TheBlueKnight, Did you read the part at the bottom where it says "When will I hear back?"
#3267 [23:01] <HI> http://paste.ubuntu.com/12291906/
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#3269 [23:01] <iSrFooX> It has a version that launched the web, and I wonder if it's fake, station saying it is full of 0.12, but for all I know, developers do not work weekends
#3270 [23:02] <mattym> iSrFooX, What do you mean?
#3271 [23:02] <iSrFooX> is the official?
#3272 [23:03] <TheBlueKnight> yea i did must be nice i did not make them wait for there money when i bought it this is crazy they should have a phone number
#3273 [23:03] <mattym> iSrFooX, What version of Pocked Edition do you have?
#3274 [23:03] * DOKDOR [DOKDOR@notlogged] has quit. (Quit: Brb, need to go perform some surgery)
#3275 [23:03] <iSrFooX> 0.12 alpha build 13 on android
#3276 [23:03] <mattym> TheBlueKnight, A phone numnber wouldnt change the fact that they dont work on weekends, and have a backlog
#3277 [23:04] <Lord_Ralex> iSrFooX, if it is not from the App Store or the Play Store, it is a fake.
#3278 [23:04] <mattym> iSrFooX, If you are on android and sign up with the beta program then yes, its official
#3279 [23:04] <mattym> Lord_Ralex, Android users can opt in for beta builds of PE
#3280 [23:04] <TheBlueKnight> yeah i know im just upset sorry not tryin to take it out on you guys thank you for all your help
#3281 [23:05] <Lord_Ralex> mattym, not though the App
#3282 [23:05] * jose [jose@notlogged] has joined #minecrafthelp
#3283 [23:05] <iSrFooX> builds are normal to be launched on the web for .apk ... anyway... then this version is fake?
#3284 [23:05] <Lord_Ralex> iSrFooX, where did you get it
#3285 [23:06] <iSrFooX> I will pick up a video here, many youtubers Mobile posted
#3286 [23:06] <Lord_Ralex> If it's a video, it sounds like a fake,
#3287 [23:06] <iSrFooX> but have the .apk
#3288 [23:07] <iSrFooX> to install
#3289 [23:07] <mattym> iSrFooX, If you are on Android, then the only way to make sure its correct is to go and sign up here plus.google.com/112518133011799486490/posts
#3290 [23:07] <Lord_Ralex> Anyone could make a .apk for someone to install.
#3291 [23:07] <Lord_Ralex> If someone is sharing one on youtube, do not trust it.
#3292 [23:07] <mattym> iSrFooX, Then the Play Store should download the Beta update, any online apk is fake
#3293 [23:07] <Lord_Ralex> Only get them through official links.
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#3295 [23:08] * jose [jose@notlogged] has quit. (Client Quit)
#3296 [23:08] <iSrFooX> not all are false
#3297 [23:08] * Haroon [Haroon@notlogged] has quit. (Ping timeout: 204 seconds)
#3298 [23:08] <Lord_Ralex> It is better to assume all are.
#3299 [23:08] * Teresa is now known as Guest26976
#3300 [23:09] <mattym> iSrFooX, Like i said, the only official one is the one the Play Store will donwload for you once you have signed up for the dev/early/beta version
#3301 [23:10] <iSrFooX> Lord_Ralex honestly it is not because honestly :/ ... I'm ashamed to say this, but many youtubers mobile post the .apk as a version "pirated"
#3302 [23:10] <Lord_Ralex> iSrFooX, Youtube is the worse source for anything.
#3303 [23:11] <Lord_Ralex> It is full of lies and morons.
#3304 [23:11] <Lord_Ralex> If you are using it to get a link for something, then it's not something to be trusted.
#3305 [23:11] <Lord_Ralex> Especially when it comes to Minecraft.
#3306 [23:11] * gabe [gabe@notlogged] has joined #minecrafthelp
#3307 [23:12] <iSrFooX> I am only looking for the truth to take doubt about it, but I think it will not be possible now, I expect news on developers
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#3309 [23:13] <gabe> http://paste.ubuntu.com/12291962/ i need help cause my game in crashing and i need to update something and dont know how
#3310 [23:13] <mattym> gabe, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#3311 [23:14] <gabe> im using a laptop
#3312 [23:14] <mattym> gabe, Then downgrade
#3313 [23:14] * gustavo [gustavo@notlogged] has joined #minecrafthelp
#3314 [23:14] <gabe> k thanks but how do i do that
#3315 [23:14] <mattym> gabe, When did you install Windows 10?
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#3318 [23:15] <gabe> like 5 min ago
#3319 [23:15] <mattym> gabe, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#3327 [23:24] <iSrFooX> I did not need to downgrade to play minecraft on win10
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#3329 [23:26] * nobeyone [nobeyone@notlogged] has joined #minecrafthelp
#3330 [23:27] <nobeyone> Everytime I open an try to play minecraft it starts,
#3331 [23:27] <nobeyone> quickly not responding
#3332 [23:27] <mattym> nobeyone, Does it catch up with time?
#3333 [23:28] * Ashy_Ash [Ashy_Ash@notlogged] has joined #minecrafthelp
#3334 [23:28] <nobeyone> not unless i stop clicking entirely then it slows down and the screen wont flash
#3335 [23:28] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#3336 [23:29] <nobeyone> and this never used to happend and now it wont stop
#3337 [23:29] <Ashy_Ash> Okay. So Im trying to run minecraft and it wont give me the option to play online, only offline. I think this is because I never used the minecraft installation because everytime I ran it it said it wasnt a vaild windows package, althought Im not sure. Can anyone help?
#3338 [23:29] * rafaplay [rafaplay@notlogged] has joined #minecrafthelp
#3339 [23:30] <nobeyone> ik have re installed java and minecraqft
#3340 [23:30] <mattym> Ashy_Ash, What does it say when you try to use it online?
#3341 [23:30] <mattym> ??> nobeyone win/dxdiag
#3342 [23:30] * SteveTheMiner [SteveTheMiner@notlogged] has joined #minecrafthelp
#3343 [23:30] <Absol> nobeyone: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3344 [23:30] <mattym> nobeyone, Can you follow the direction in the link from Absol
#3345 [23:30] <Ashy_Ash> It says searching for local files
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#3347 [23:30] <Ashy_Ash> I dont think it installed properly, cause even when I look it up with run I dont see it
#3348 [23:31] <mattym> Ashy_Ash, If its not there, then you didnt use the installer, you used the exe
#3349 [23:31] * SteveTheMiner [SteveTheMiner@notlogged] has quit. (Client Quit)
#3350 [23:31] <mattym> Ashy_Ash, Go to minecraft.net/download and choose the .msi version
#3351 [23:31] <nobeyone> yea i am doing that now
#3352 [23:32] <Ashy_Ash> https://gyazo.com/412a2c2067f7ddf34ea49ad9998b3fd0
#3353 [23:32] <Ashy_Ash> Thats what happens when I try downloading the msi ver
#3354 [23:33] <Ashy_Ash> Its like my 7th time downloading it
#3355 [23:33] <mattym> Ashy_Ash, What version of Windows are you on?
#3356 [23:33] <Ashy_Ash> 10
#3357 [23:33] * francogame392 [francogame392@notlogged] has joined #minecrafthelp
#3358 [23:33] * iSrFooX [iSrFooX@notlogged] has quit. (Ping timeout: 204 seconds)
#3359 [23:33] <mattym> Ashy_Ash, The .msi installer should work. If you are getting that issue, there may be a problem with your installation of Windows
#3360 [23:34] * francogame392 [francogame392@notlogged] has quit. (Client Quit)
#3361 [23:34] <Ashy_Ash> And if its my windows probelm, I'll assume I have a whole other proobelm/help chat?
#3362 [23:35] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#3363 [23:35] <mattym> Ashy_Ash, If its not seeing the installer as valid, which it is, then there is likely a problem in one of your Windows services, you will likely need to reinstall it
#3364 [23:36] <Ashy_Ash> Alright
#3365 [23:36] <Ashy_Ash> Thanks man
#3366 [23:36] * Rocked [Rocked@notlogged] has quit. (Quit: Web client closed)
#3367 [23:36] <mattym> Ashy_Ash, Restart the PC first
#3368 [23:36] <Ashy_Ash> ?
#3369 [23:36] <Ashy_Ash> Okay
#3370 [23:36] <Ashy_Ash> If not reinstall windows?
#3371 [23:36] <mattym> Ashy_Ash, See if that helps, then look into other option
#3372 [23:36] <Ashy_Ash> Oh
#3373 [23:36] <Ashy_Ash> Okay
#3374 [23:36] <Ashy_Ash> Thanks again
#3375 [23:36] <mattym> Ashy_Ash, Yeah, for this issue a reinstall is most likely gonna be needed, if the restart doesnt work
#3376 [23:38] <nobeyone> hey mattym i have the text link if you can help
#3377 [23:38] <nobeyone> http://paste.ubuntu.com/12292085/
#3378 [23:38] <mattym> nobeyone, One sec
#3379 [23:39] <mattym> nobeyone, Go into Windows Update, make it search online for updates, then install any it finds.
#3380 [23:39] * gabe [gabe@notlogged] has quit. (Quit: Web client closed)
#3381 [23:40] <nobeyone> it says windows is up to date
#3382 [23:40] * Ashy_Ash [Ashy_Ash@notlogged] has quit. (Ping timeout: 204 seconds)
#3383 [23:40] <mattym> nobeyone, Do you know how to get to Device Manager?
#3384 [23:40] <nobeyone> sure do
#3385 [23:41] <mattym> nobeyone, Go there then expand the section for Display Adapters, tell me what it has listed
#3386 [23:42] <nobeyone> Intel HD 4000
#3387 [23:42] <mattym> nobeyone, Right click that select update, then choose the option to have it search online for updates
#3388 [23:43] <nobeyone> up to date
#3389 [23:43] <mattym> nobeyone, If everything is up to date, then the issue you are getting is likely due to your CPU being a bit underpowered for the game
#3390 [23:44] <nobeyone> thing is up to 2 days ago it runs fine
#3391 [23:46] <nobeyone> also i can runs win 10 edition no probs
#3392 [23:46] <mattym> nobeyone, Then undo any changes you may have made. If you didnt make any, then im not sure what else would help
#3393 [23:46] <nobeyone> hmmm i cant think of any changes but ok
#3394 [23:47] <mattym> nobeyone, Youve already done everything i would have suggested
#3395 [23:47] <nobeyone> hm alright thanks
#3396 [23:47] <mattym> nobeyone, The simple fact is your PC falls under the minimum requirements, and the issue you are getting is usually tied to that
#3397 [23:48] <nobeyone> thats weird
#3398 [23:48] <mattym> nobeyone, Try starting a new map and see if you get the same issue.
#3399 [23:48] <nobeyone> ok
#3400 [23:48] <mattym> nobeyone, If a new map works better, then you may be doing something on the other thats is causing the need for more CPU ussage
#3401 [23:49] <nobeyone> nope that didnt do it
#3402 [23:50] <nobeyone> is it just cpu or graphics aswell that falls under
#3403 [23:50] <mattym> nobeyone, Did you change the game version since it last worked better?
#3404 [23:50] <mattym> nobeyone, It can be an issue with both, but your drivers are the Windows 10 version for your hardware for the graphics chip
#3405 [23:51] <mattym> nobeyone, Actually one sec
#3406 [23:52] <nobeyone> ok
#3407 [23:52] <mattym> nobeyone, Try to Download and Install the .exe file from this page
#3408 [23:53] <nobeyone> what
#3409 [23:53] <mattym> https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#3410 [23:53] <nobeyone> ok
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