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#4 [00:02] <jessejames18982> trying to get minecraft 10 but i am not getting the verification code that is required to get it
#5 [00:02] <MrGoldenBR> hello?
#6 [00:02] <Itsatoriahere> hi
#7 [00:02] <MrGoldenBR> speak portuguese?
#8 [00:02] <Itsatoriahere> i need help with getting in minecrfat
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#10 [00:03] <MrGoldenBR> i need help,my minecraft don´t play
#11 [00:03] <Itsatoriahere> cause when i get in it say u need to fix i dont know
#12 [00:03] <mattym> MrGoldenBR, English only in this chat
#13 [00:03] <mattym> Itsatoriahere, What is the issue?
#14 [00:03] <mattym> Itsatoriahere, Do you have the link to your dxdiag report? If so please post it in the chat.
#15 [00:03] <MrGoldenBR> yes
#16 [00:03] <MrGoldenBR> i have the link
#17 [00:03] <mattym> jessejames18982, Do you own the regular pc version of MC?
#18 [00:03] <Itsatoriahere> whats that
#19 [00:03] <jessejames18982> yes
#20 [00:03] <mattym> MrGoldenBR, please post the link
#21 [00:03] <Itsatoriahere> yes
#22 [00:04] <MrGoldenBR> http://paste.ubuntu.com/12292150/
#23 [00:04] <mattym> Itsatoriahere, What is the exact issue you are having
#24 [00:04] <mattym> MrGoldenBR, One moment
#25 [00:04] <MrGoldenBR> ok
#26 [00:04] <Itsatoriahere> its not turning on
#27 [00:04] <mattym> MrGoldenBR, Download and Install the file from here http://www.nvidia.com/Download/driverResults.aspx/89879/en-us
#28 [00:05] <mattym> Itsatoriahere, What does it say when you try to?
#29 [00:05] <MrGoldenBR> ok
#30 [00:06] <MrGoldenBR> be right back
#31 [00:06] <jessejames18982> and i have tried it every day twice and i dont know what to do and my friends are building a server on it
#32 [00:07] <mattym> jessejames18982, There is no such thing as servers on Minecraft Windows 10 Edition
#33 [00:07] <jessejames18982> as soon as it gets out of beta or what ever idk but we were going to play together
#34 [00:08] <mattym> jessejames18982, If you log into your account on account.mojang.com/me does it have the option somewhere to redeem the Windows 10 Edition
#35 [00:09] <jessejames18982> yes
#36 [00:09] <mattym> jessejames18982, What happens if you click it?
#37 [00:10] <jessejames18982> it says this code has already been redeemed
#38 [00:10] <mattym> jessejames18982, Did you try to redeem it before?
#39 [00:11] <jessejames18982> yes and that is when it asks me to verify my account and sends me an email but i never get it i check all my folders an nothing is there
#40 [00:13] <mattym> jessejames18982, Go into the Windows Store, make sure you are logged in with the email/account that you used when redeeming the code. Then once you are logged in go to the Minecraft Windows 10 Edition entry int he store and you should have the option to install it
#41 [00:13] <mattym> jessejames18982, The email/account being the one you entered in the redeem page
#42 [00:13] <Itsatoriahere> no
#43 [00:14] <mattym> Itsatoriahere, As i said, i need to know what it says when you try to start the game, and please only read the lines with your name
#44 [00:15] <Itsatoriahere> no can do
#45 [00:15] <mattym> Itsatoriahere, If you cant tell me what the issue is, then no one will be able to help you
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#47 [00:16] <Itsatoriahere> o sorry
#48 [00:16] <Itsatoriahere> when i go to minecraft its says i need to fix issiue and i click on that and i see nothing to download
#49 [00:17] <Itsatoriahere> can u help?
#50 [00:17] <mattym> Itsatoriahere, Is it giving you the "Pixel Format" error or something about Outdated Graphics Drivers?
#51 [00:17] <Itsatoriahere> yes
#52 [00:17] <mattym> ??> Itsatoriahere win/dxdiag
#53 [00:17] <Itsatoriahere> pixel
#54 [00:17] <Absol> Itsatoriahere: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#55 [00:17] <mattym> Itsatoriahere, Follow the direction in the link from Absol
#56 [00:18] <Itsatoriahere> ok thnks
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#58 [00:18] <mattym> Itsatoriahere, Stay in the chat
#59 [00:18] <mattym> Itsatoriahere, Once you are done with the directions you need to get me the link it has you create
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#71 [00:38] <Itsatoriahere_> my minecraft says it crashed
#72 [00:38] <Itsatoriahere_> the pixel
#73 [00:38] <mattym> Itsatoriahere_, Did you get the dxdiag link?
#74 [00:39] <Itsatoriahere_> yes
#75 [00:39] <mattym> Itsatoriahere_, can you post the link in the chat
#76 [00:39] <Itsatoriahere_> ill see
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#79 [00:40] <Itsatoriahere> dont know hhow
#80 [00:40] <Itsatoriahere> how
#81 [00:41] <mattym> Itsatoriahere, You need to copy the link/address of the page where you made the paste and put it in the chat
#82 [00:41] <Itsatoriahere> are u able to sent it to my minecrfat
#83 [00:41] <Itsatoriahere> or something
#84 [00:42] <mattym> Itsatoriahere, If you follow the directions in the link i sent, it has pictures and instructions showing you how to do everything
#85 [00:42] <Itsatoriahere> i did that but then when i had to drag the icon to the words it didnt work
#86 [00:43] <mattym> Itsatoriahere, No where in the directions does it ask you to do anything like that
#87 [00:43] <mattym> ??> Itsatoriahere win/dxdiag
#88 [00:43] <Absol> Itsatoriahere: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#89 [00:43] <mattym> Itsatoriahere, Check them again ^
#90 [00:43] <Itsatoriahere> ok
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#94 [01:17] <cgrocker> Ok, so i have recently installed windows 10 on my computer. And ever since i have, i cant get minecraft to open? Help needed.
#95 [01:18] <cgrocker> It says things about needing to update my video graphics.
#96 [01:19] <cgrocker> It says i need to upgrade my graphics drivers.
#97 [01:22] <cgrocker> Im just trying to do a test on performance and the graphics drivers need the updating.
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#99 [01:33] <ghostandspeed> I can't get my minecraft to open anymore
#100 [01:33] <ghostandspeed> After installing windows 10
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#102 [01:41] <hatem142212> hatem 142212
#103 [01:41] <hatem142212> http://www.minecraftforum.net/meta/chat#minecrafthelp
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#115 [02:15] <Zigswag00n> if i were to update to windows 8.1 or 10 would my gpu be compadible
#116 [02:15] <Zigswag00n> http://paste.ubuntu.com/12292773/
#117 [02:16] <mattym> Zigswag00n, In theory yes, but the older Intel HD Graphics which your computer has, have issues
#118 [02:17] <mattym> Zigswag00n, By issues i mean, sometimes the driver updates work, sometimes they dont
#119 [02:17] <mattym> Zigswag00n, You would be better off waiting and giving Intel time to sort out all the driver updates.
#120 [02:18] <mattym> Zigswag00n, At least for Windows 10 that is, they should work fine right now on 8.1
#121 [02:21] <mattym> Zigswag00n, Though I should note that even for the Windows 8.1 version they do have this warning on its drivers **This driver will install on Microsoft Windows* 8.1 though is not certified for this version of OS and is provided "as is" and is not supported by Intel Technical Support or any other department at Intel.**
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#123 [02:24] <Zigswag00n> allrigt thx buddy
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#126 [02:39] <MLPLoucus> I have a "pixel format not acceleration" problem when trying to run minecraft
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#133 [02:49] <dan> when i try to load any world, it takes longer than normal before crashing and not even entering my world. it says something about failing to create a child event loop. what is it and what do i need to do to solve it?
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#136 [02:59] <guppyfish002> Hi, I am trying to login to Minecraft. It says my credentials are wrong. I migrated my account to Mojang a few weeks back, and now even though I use my email, and reset my password, it won't let me in.
#137 [03:04] <Andrio> ??> guppyfish002 login/throttle
#138 [03:04] <Absol> guppyfish002: Your login is being throttled, which will prevent you from logging in.
#139 [03:04] <Absol> guppyfish002: You will have to wait 3 hours without logging in for it to reset.
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#164 [04:13] <JokarLP> hello. could anyone help me? I have a server and if I do /spawn or /home to a home Point near the Spawn or if I want to teleport me to a user who aren't near the Spawn the Server Crashes and i Will get this: http://pastebin.com/9qN5B2XV in the Console and this: http://pastebin.com/eyjkp3eZ as Crash Report
#165 [04:14] <GreyVulpine> ??> JokarLP mods
#166 [04:14] <Absol> JokarLP: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#167 [04:14] <Absol> JokarLP: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#168 [04:14] * GodHeadViking [GodHeadViking@notlogged] has joined #minecrafthelp
#169 [04:15] <JokarLP> there is nothing in Google. Only pastebin links
#170 [04:16] * Eirikhh [Eirikhh@notlogged] has joined #minecrafthelp
#171 [04:16] <JokarLP> Absol has you not lasts create a extra channel for it #minecraftmodhelp ?
#172 [04:16] <GreyVulpine> Go ahead and create one JokarLP.
#173 [04:16] * Eirikhh [Eirikhh@notlogged] has quit. (Client Quit)
#174 [04:16] <JokarLP> but I can't fix my Problem alone
#175 [04:17] <GreyVulpine> And we can't fix your problem here either, sorry.
#176 [04:17] <JokarLP> I think Absol has already helped me there in this extra channel with a modded server
#177 [04:17] <GreyVulpine> Absol is a bot, it cannot help by itself.
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#179 [04:19] <JokarLP> But how could Absol know that it is a modded Server if he is a bot?
#180 [04:19] <GreyVulpine> Because I told him to say that.
#181 [04:20] <JokarLP> :(
#182 [04:20] <JokarLP> Is here nobody who could help me?
#183 [04:20] <GreyVulpine> Sorry, again, we don't help with modded content here.
#184 [04:21] <JokarLP> and could anyone help me at #minecraftmodhelp ?
#185 [04:21] <GreyVulpine> Nope
#186 [04:21] <JokarLP> :(
#187 [04:21] <JokarLP> okay
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#190 [04:30] <DerLinkeAlpha> my minecraft is crashing
#191 [04:30] <DerLinkeAlpha> what can i do
#192 [04:30] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#193 [04:31] <GreyVulpine> DerLinkeAlpha - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#194 [04:31] * Ritsuka is now known as Kaname
#195 [04:32] <DerLinkeAlpha> where submit?
#196 [04:32] <GreyVulpine> With the "Paste!" button on http://paste.ubuntu.com
#197 [04:33] * Beastlings [Beastlings@notlogged] has joined #minecrafthelp
#198 [04:33] <DerLinkeAlpha> a site open the name is ubuntu pastebin
#199 [04:33] <GreyVulpine> Correct.
#200 [04:33] <DerLinkeAlpha> and then
#201 [04:33] <DerLinkeAlpha> what i have to do
#202 [04:34] <GreyVulpine> Press "Paste!", copy the address from your browser's address bar. Paste it here
#203 [04:34] <DerLinkeAlpha> http://paste.ubuntu.com/
#204 [04:34] <GreyVulpine> Please copy the address after you press the "Paste!" button
#205 [04:34] <DerLinkeAlpha> can you speak german?
#206 [04:34] <GreyVulpine> No.
#207 [04:35] <DerLinkeAlpha> its ok
#208 [04:35] <DerLinkeAlpha> but what is paste
#209 [04:35] <DerLinkeAlpha> paste button?
#210 [04:35] <GreyVulpine> Yes
#211 [04:35] <DerLinkeAlpha> what is this button?
#212 [04:36] <GreyVulpine> I don't understand your question.
#213 [04:36] <DerLinkeAlpha> whats a paste button
#214 [04:36] <GreyVulpine> There is one button on http://paste.ubuntu.com. It is labeled, "Paste!".
#215 [04:36] <DerLinkeAlpha> oh
#216 [04:37] <DerLinkeAlpha> ok
#217 [04:37] <Beastlings> http://paste.ubuntu.com/12293418/ what do i do with this?
#218 [04:37] <DerLinkeAlpha> and then
#219 [04:37] <DerLinkeAlpha> after i´ve clicked the paste! button
#220 [04:37] <GreyVulpine> Beastlings - One moment
#221 [04:37] <GreyVulpine> Please copy the address after you press the "Paste!" button
#222 [04:37] <GreyVulpine> Press "Paste!", copy the address from your browser's address bar. Paste it here
#223 [04:38] <DerLinkeAlpha> what for a adress
#224 [04:38] <GreyVulpine> Beastlings - Download and install win64_153336.exe from: https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#225 [04:39] <GreyVulpine> DerLinkeAlpha - The website's address from your browser's address bar. Please copy and paste it here
#226 [04:39] <Beastlings> thank you
#227 [04:39] <DerLinkeAlpha> http://paste.ubuntu.com/
#228 [04:39] <DerLinkeAlpha> this?
#229 [04:39] <GreyVulpine> DerLinkeAlpha - Nope
#230 [04:39] <DerLinkeAlpha> i have paste
#231 [04:39] <GreyVulpine> DerLinkeAlpha - It'll be the address after you press the "Paste!" button
#232 [04:40] <DerLinkeAlpha> no one address is here
#233 [04:40] <DerLinkeAlpha> can you send me the adress?
#234 [04:40] <GreyVulpine> DerLinkeAlpha - http://paste.ubuntu.com
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#236 [04:41] <DerLinkeAlpha> poster,syntax and content
#237 [04:41] * ThathWhichSmash [ThathWhichSmash@notlogged] has joined #minecrafthelp
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#241 [04:42] <DerLinkeAlpha> no one address is coming there
#242 [04:42] <GreyVulpine> DerLinkeAlpha - Yup. Put your name into the Poster box. Paste your error report from Minecraft into the Content box. Leave the Syntax box alone. Press the Paste! button when you're done
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#244 [04:43] <GreyVulpine> DerLinkeAlpha - Right after you have pressed Paste!, press your F6 key, then Ctrl+C. Come here. Paste with Ctrl+V
#245 [04:43] <DerLinkeAlpha> content is my crashing?
#246 [04:43] <GreyVulpine> DerLinkeAlpha - yes.
#247 [04:44] <DerLinkeAlpha> so i have http://paste.ubuntu.com/
#248 [04:45] <DerLinkeAlpha> can i now play minecraft with not crashing?
#249 [04:46] <DerLinkeAlpha> without crashing i mean
#250 [04:46] <GreyVulpine> DerLinkeAlpha - Right after you have pressed Paste!, press your F6 key, then Ctrl+C. Come here. Paste with Ctrl+V
#251 [04:46] <DerLinkeAlpha> i have
#252 [04:47] <GreyVulpine> DerLinkeAlpha - You have not.
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#254 [04:47] <DerLinkeAlpha> http://paste.ubuntu.com/
#255 [04:47] <DerLinkeAlpha> so
#256 [04:47] <GreyVulpine> DerLinkeAlpha - The address will be in the form of http://paste.ubuntu.com/xxxxxxx, where xxxxxxxx is a series of numbers
#257 [04:47] <GreyVulpine> DerLinkeAlpha - You have not given me a valid address to where your error report is
#258 [04:48] <DerLinkeAlpha> i do again
#259 [04:48] <DerLinkeAlpha> what i have to do with syntax
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#261 [04:48] <GreyVulpine> DerLinkeAlpha - Yup. Put your name into the Poster box. Paste your error report from Minecraft into the Content box. Leave the Syntax box alone. Press the Paste! button when you're done
#262 [04:48] <GreyVulpine> DerLinkeAlpha - Right after you have pressed Paste!, press your F6 key, then Ctrl+C. Come here. Paste with Ctrl+V
#263 [04:48] <DerLinkeAlpha> where is alone in the syntax
#264 [04:49] * GreyVulpine kicked DerLinkeAlpha from #minecrafthelp (Reason: erLinkeAlpha :Go away.)
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#270 [04:55] <Precrime> Hi Everyone. I have troubles finding some slime. I read that i have to search in a Chunk, but all Chunk Finder are for older MineCraft Versions and with 1.8.8. i can't find cause the coordinates aren't the same... what can i do? Slime Mod is also for Minecraft 1.8. and not 1.8.8.
#271 [04:55] <Precrime> thanks in advance
#272 [04:55] <JuliusJoz> ITry to login on mp server, but authentication fails? what can I do?
#273 [04:56] <GreyVulpine> JuliusJoz - Sorry, that's not something we can help you with here. Try asking the admin of the server.
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#277 [04:58] <GreyVulpine> Precrime - http://chunkbase.com/apps/slime-finder
#278 [04:59] <guppyfish002> @Absol Thanks :D
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#280 [04:59] <Precrime> sorry i lost connection, i write my question again:
#281 [04:59] <Precrime> Hi Everyone. I have troubles finding some slime. I read that i have to search in a Chunk, but all Chunk Finder are for older MineCraft Versions and with 1.8.8. i can't find cause the coordinates aren't the same... what can i do? Slime Mod is also for Minecraft 1.8. and not 1.8.8.
#282 [04:59] <GreyVulpine> Precrime - http://chunkbase.com/apps/slime-finder
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#284 [05:00] <Precrime> i tried with that.. but the coordinates arent the same i see ingame when i press F3
#285 [05:00] <GreyVulpine> Precrime - What do you mean?
#286 [05:02] <Behzad> I have upgraded to Windows 10 and minecraft doesn't work anymore! "Lack of updatet graphics drivers" http://paste.ubuntu.com/12293580/ this is my PC
#287 [05:02] <Precrime> X and Z does not correspond to X and Z i see ingame... ingame is like X=555.408 Z= 660.092
#288 [05:02] <GreyVulpine> Precrime - Right... it's the same
#289 [05:03] <GreyVulpine> Behzad - Download and install: http://www.nvidia.com/download/driverResults.aspx/90500/en-us
#290 [05:03] <Precrime> here is X=-64 and Z=16
#291 [05:03] <GreyVulpine> Precrime - Decimal points don't matter, it's the same
#292 [05:04] <Precrime> i lll try thank u
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#295 [05:05] <Andrio> so... go to (-64, 16)?
#296 [05:05] <Behzad> thx
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#302 [05:11] <Behzad> someone gave me the advice to install this: http://www.nvidia.com/download/driverResults.aspx/90500/en-us does this work also for a german PC?
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#304 [05:12] <Nethrick> please help I do not remember 3 questions, and he had to get email
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#306 [05:13] <Behzad> someone gave me the advice to install this: http://www.nvidia.com/download/driverResults.aspx/90500/en-us does this work also for a german PC?
#307 [05:14] <Nethrick> I do not remember 3 questions I have, and deleting email
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#310 [05:16] <Nethrick> please help me I can not download minecraft when I do not get on account
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#313 [05:18] <Nethrick> is anybody here
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#315 [05:20] <Byker> I need help. I am trying to change my username but it keep saying it's taken, but whenever I check to see if it's availible, It is.
#316 [05:21] <Andrio> Byker, you might be temporarily locked out; try again in a few hours or from a different IP address.
#317 [05:21] <Behzad> after installing Windows 10 minecraft, doesn't work. I have a german PC. What shall I do?
#318 [05:22] <Byker> Trying that Right now
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#320 [05:23] <Behzad> after installing Windows 10 minecraft, doesn't work. I have a german PC. What shall I do? Shall I deinstall my driver and install a newer one?
#321 [05:24] <Nethrick> Hello neznam 3 control questions and do not have access to email what should I do?
#322 [05:26] <Byker> I tried it, but I think anything that is copyrighted, I cant change it to, Like xPoptart or xTart or even Tart
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#326 [05:30] <Nethrick> Hello I do not remember 3 control questions and do not have access to email what should I do?
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#337 [05:47] <Andrio> ??> Nethrick account/send-email
#338 [05:48] <Absol> Nethrick: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#342 [05:50] <Viandro2012> hay alguien español?
#343 [05:51] <Viandro2012> i need help
#344 [05:51] <GreyVulpine> With?
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#348 [05:52] <Viandro2012> the version 1.5 work, but the latest version don't work
#349 [05:52] <GreyVulpine> How doesn't it work?
#350 [05:53] <Viandro2012> i think that it's fot opengl
#351 [05:53] <GreyVulpine> Do you get some sort of error message?
#352 [05:53] <Viandro2012> ---- Minecraft Crash Report ---- // Quite honestly, I wouldn't worry myself about that. Time: 6/09/15 12:49 Description: Initializing game java.lang.NullPointerException: Initializing game at azl.a(SourceFile:495) at azl.ad(SourceFile:300) at azl.f(SourceFile:696) at net.minecraft.client.main.Main.main(SourceFile:148) A detailed walkthrough of the error, its code path and all known details is as follows: --------
#353 [05:54] <GreyVulpine> Viandro2012 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#356 [05:55] <Viandro2012> http://paste.ubuntu.com/12293872/
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#358 [05:56] <GreyVulpine> Viandro2012 - Run minecraft. Before hitting "Play", go to "Edit Profile", then "Open Game Dir". Delete everything inside the minecraft folder except for the saves folder. Then try minecraft again.
#359 [05:57] <Viandro2012> i going to try it
#360 [05:57] <IsacN> Hi, we has changed computer and can´t login to our Minecraft any longer. We just come to your demo. Whats wrong?
#361 [05:57] <GreyVulpine> IsacN - Most likely, you're using the wrong email and password to log in with
#362 [05:58] <GreyVulpine> IsacN - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
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#365 [05:59] <MineDe0> http://paste.ubuntu.com/12293883/
#366 [06:00] <IsacN> No we dont. We can login to our mojang account but not into the game. I think i can have any connection to when we change e-mailadress for the account. It say that we dont have bought the game but we has played the game for several years.
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#368 [06:00] <GreyVulpine> IsacN - If you're getting "Play Demo", the system sees the email address you're using as not being paid for.
#369 [06:01] <GreyVulpine> IsacN - If you're absolutely sure you've paid for minecraft, then you've used another email address. That was been the case for the majority of users that have come here with the exact same issue
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#371 [06:03] <IsacN> I understand what you are writting but we have played the game for several years before so why doesnt it works any longer? We changed e-mail for the account a while ago but it doesnt works to login with the old e-mail either. Are there anywhere we can contact someone who can help us? There we can tell the old e-mail so you can se that we have paid for the game?
#372 [06:03] <Viandro2012> best teacher ever greyVulpine
#373 [06:04] <Viandro2012> thanks for your help
#374 [06:04] <GreyVulpine> IsacN - Sure. Please email Mojang Support using the Support ticket form at: https://help.mojang.com/customer/portal/emails/new -- Include the transaction ID so that Mojang can look up your account for you and help you recover it.
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#376 [06:05] * GreyVulpine tips hat to Viandro2012
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#385 [06:14] <TheDarkNight2015> After download minecraft has an error. We had download the report (Ubuntu Paste) die url is http://paste.ubuntu.com/12293910/
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#387 [06:15] <Andrio> TheDarkNight2015, that doesn't look like the complete report
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#390 [06:16] <TheDarkNight2015> What can I do
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#394 [06:18] <momofthree> we have an outdated minecraft 1.6.4. we could not get into our original minecraft account because we switched email accounts and lost passwords so we bought a new minecraft account. how do we update to the newest version minecraft 1.8.8? Thank you
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#396 [06:20] <anirudh> i need a graphic driver for this http://paste.ubuntu.com/12293991/
#397 [06:20] <GreyVulpine> momofthree - Launch minecraft. Before hitting "Play", go to "edit profile". Look for "Use Version". Select "Use latest version" from that dropdown
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#399 [06:21] <momofthree> GreyVulpine- Thanks! i will try that
#400 [06:22] <anirudh> do sumthin fast
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#403 [06:24] <GreyVulpine> anirudh - Download and install: https://downloadcenter.intel.com/download/24695
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#405 [06:25] <momofthree> gyvbf
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#407 [06:26] <momofthree> GreyVulpine-it worked! thank you very much!
#408 [06:27] * GreyVulpine tips hat
#408 [06:27] <anirudh> how does it help grey vulpine
#409 [06:27] <GreyVulpine> anirudh - By updating your video drivers
#410 [06:28] <anirudh> i hav the intel driver update utility
#411 [06:28] <anirudh> im downloading frum there 2
#412 [06:28] <TheDarkNight2015> we repeat, here's the new link, I hope it's complete now http://paste.ubuntu.com/12294035/
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#416 [06:29] <GreyVulpine> TheDarkNight2015 - Download and install: http://www.nvidia.de/download/driverResults.aspx/90741/de
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#420 [06:31] <anirudh> greyvulpine nvidia is better or intel is better
#421 [06:32] <GreyVulpine> anirudh - They each have their advantages and disadvantages.
#422 [06:32] <anirudh> what do u suggest
#423 [06:33] <GreyVulpine> anirudh - I have given you the download that is compatible with your system.
#424 [06:34] <anirudh> k is nvidia compatible
#425 [06:34] <GreyVulpine> anirudh - No.
#426 [06:34] <anirudh> ohh k
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#429 [06:39] <anirudh> r u sure its gonna work
#430 [06:39] <techno156> ??< account/hacked
#431 [06:39] <techno156> hm
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#439 [06:52] <minhhai11022000> why I do not play the game minecrafthelp
#440 [06:52] <minhhai11022000> dm\
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#443 [06:59] <gamestoub1> http://paste.ubuntu.com/12294250/
#444 [06:59] <gamestoub1> when I start the game
#445 [06:59] <gamestoub1> it crashes
#446 [07:00] <gamestoub1> it says i need tio update drivers
#447 [07:00] <gamestoub1> but i already did so
#448 [07:00] <Andrio> gamestoub1, your graphics chipset is not supported on Windows 8.
#449 [07:00] <gamestoub1> :O
#450 [07:00] <gamestoub1> no way
#451 [07:00] <Andrio> mm
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#453 [07:01] <gamestoub1> would it work with windows 10?
#454 [07:01] <snowwolf99> My graphics card is wrong - which one do I need and where can I get it? http://paste.ubuntu.com/12294216/
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#456 [07:02] <Andrio> gamestoub1, no.
#457 [07:02] <gamestoub1> thank you for your assistance
#458 [07:03] <gamestoub1> You have saved me a lot of time :)
#459 [07:03] <gamestoub1> thanks
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#461 [07:03] <Andrio> snowwolf99, install this driver: http://downloads.dell.com/FOLDER01424503M/1/Video_Driver_XGPWM_WN_9.17.10.3040_A12.EXE
#462 [07:05] <snowwolf99> thank you!
#463 [07:05] <snowwolf99> I am installing now, and need to reload but will let you know if there are any further probs. Thanks for your help!
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#465 [07:06] <Andrio> o/
#466 [07:08] <Jayzer> Can anyone help my daughter? She's having trouble with connecting to the servers. Username and password are correct, since she is able to log in at the website.
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#468 [07:10] <Andrio> Can she join mctest.ae97.net?
#469 [07:12] <Jayzer> @Andrio: No she can't
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#471 [07:12] <Andrio> What error message?
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#474 [07:13] <Jayzer> No error message at all
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#476 [07:13] <Jayzer> She stays at the login screen
#477 [07:14] <Andrio> Can she join mctest.ae97.net in Minecraft?
#478 [07:14] <Jayzer> No she can't login in Minecraft
#479 [07:15] <Andrio> Oh
#480 [07:15] <Andrio> But she can log in to mojang.com?
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#483 [07:16] <Jayzer> Yes and also into the website of Minecraft
#484 [07:16] * Dus_Gangster [Dus_Gangster@notlogged] has quit. (Client Quit)
#485 [07:16] <Andrio> What error message appears when trying to log in to Minecraft?
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#487 [07:17] <conexd> what
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#489 [07:17] <conexd> jedi govna
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#492 [07:17] <conexd> heloo
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#494 [07:18] <Jayzer> "Sorry but we couldn't connect to our servers. Please make sure that you are onlibe and that Minecraft is not blocked."
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#496 [07:18] <Freiersebi> Hello, i cant Login to my Minecraft Account its an older account
#497 [07:18] <Andrio> That's probably an antimalware issue.
#498 [07:18] <Andrio> Jayzer, that's probably an antimalware issue.
#499 [07:18] <Jayzer> @Andrio Minecraft isn't blocked and she's online
#500 [07:18] <Andrio> Jayzer, what antimalware software is on that computer?
#501 [07:19] * Freiersebi [Freiersebi@notlogged] has quit. (Client Quit)
#502 [07:19] <Jayzer> Norton Internet Security
#503 [07:19] <Andrio> That came with my laptop.
#504 [07:19] <Andrio> It blocked Windows Update at one point.
#505 [07:19] <Andrio> It's known to interfere with Minecraft. I'd recommend Avast or Kaspersky instead.
#506 [07:23] <Jayzer> It doesn't help if I switch off all security... Same error message pops up.
#507 [07:23] <Andrio> It's been known to interfere even if you do that.
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#509 [07:24] <Jayzer> Thers is no workaround?
#510 [07:24] <Andrio> Not as far as I know
#511 [07:26] <Jayzer> Okay, thanks. I'm going to close her account and ask for a refund. I'm not going to buy another security suite because Minecraft interferes with it...
#512 [07:26] <Jayzer> I'll let her play Minecraft on her PS3...
#513 [07:27] <Andrio> mm
#514 [07:28] * ER_CHICHA_14 [ER_CHICHA_14@notlogged] has quit. (Client Quit)
#515 [07:29] <Jayzer> Wait a minute! I saw she tried to play Minecraft and saw a file "Auth (un)blocker.cmd" on her laptop. I ran the script and it is working now. Thanks Andrio for your help
#516 [07:30] <Andrio> What's that?
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#519 [07:33] <Andrio> Sounds dodgy.
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#525 [07:39] <JulesOG> Hi, downloaded WIndow 10 and have device issues, followed the steps on web and heres is my URL. http://paste.ubuntu.com/12294447/ any ideas?
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#528 [07:40] <Andrio> JulesOG, I'm afraid your graphics chipset is not supported on Windows 10.
#529 [07:40] * BENJAMIN25112002 [BENJAMIN25112002@notlogged] has joined #minecrafthelp
#530 [07:41] <JulesOG> ok, tried to download the latest version but it seems i have the latest, do you what other options I have?
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#533 [07:43] <lolitsfleur> i need help with something minecraft isnt recognising im connected to the internet it wont load my skins and i cant join servers
#534 [07:44] <lolitsfleur> how do i change that
#535 [07:45] * Sandstone_12 [Sandstone_12@notlogged] has quit. (Quit: Web client closed)
#536 [07:47] * ItsKajfii [ItsKajfii@notlogged] has joined #minecrafthelp
#537 [07:47] <ItsKajfii> I need help
#538 [07:47] <ItsKajfii> Can someone help me with a big problem?
#539 [07:48] <ItsKajfii> every time i start minecraft my pc says
#540 [07:48] <ItsKajfii> Java(TM) se binary has stopped working
#541 [07:48] <ItsKajfii> i tried everyting
#542 [07:48] <ItsKajfii> stil dont have a awnser to fix it
#543 [07:50] * kiisukskutsu [kiisukskutsu@notlogged] has joined #minecrafthelp
#544 [07:50] * Tony_ [Tony_@notlogged] has joined #minecrafthelp
#545 [07:51] * Meg [Meg@notlogged] has joined #minecrafthelp
#546 [07:51] <Tony_> who can i report servers?
#547 [07:51] <Meg> Hello
#548 [07:51] * lolitsfleur [lolitsfleur@notlogged] has quit. (Ping timeout: 204 seconds)
#549 [07:52] <Meg> My servers arent working
#550 [07:52] <Tony_> meg have you Skype?
#551 [07:52] * SpongeBob [SpongeBob@notlogged] has joined #minecrafthelp
#552 [07:53] <Meg> why?
#553 [07:53] <Tony_> i can help you
#554 [07:53] <Meg> Are you the staff?
#555 [07:53] <Andrio> ??> Tony_ scold/PM
#556 [07:53] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#557 [07:54] <Absol> Tony_: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#558 [07:54] <Andrio> Tony_, report for what?
#559 [07:54] <Tony_> eula
#560 [07:54] <Meg> Any staff online?!
#561 [07:54] <Meg> Any staff online?!
#562 [07:54] * SpongeBob [SpongeBob@notlogged] has left #minecrafthelp
#563 [07:54] <Andrio> Meg, can you join mctest.ae97.net?
#564 [07:55] <Meg> on minecraft?
#565 [07:55] <Andrio> es
#566 [07:55] <Andrio> yes
#567 [07:55] <Andrio> Tony_, see https://help.mojang.com/customer/portal/articles/1590522-minecraft-commercial-use.
#568 [07:55] <Tony_> thanks
#569 [07:56] <Meg> is mctest.ae97.net a server? on minecraft
#570 [07:56] * SpongeBob [SpongeBob@notlogged] has joined #minecrafthelp
#571 [07:56] <Andrio> Meg, yes.
#572 [07:56] <Meg> no i cant
#573 [07:56] <Meg> no servers are working
#574 [07:56] <Andrio> Hm
#575 [07:56] <Meg> something like an error like java exception failed to connect to server
#576 [07:56] <SpongeBob> http://paste.ubuntu.com/12294638/
#577 [07:56] <Meg> Andrio are you staff on this chat?
#578 [07:57] <Andrio> Meg, any more details?
#579 [07:57] <SpongeBob> i need help guys
#580 [07:57] <Andrio> I'm a moderator
#581 [07:57] <Meg> How do i know that?
#582 [07:57] <Meg> if thats true
#583 [07:57] * sam_ [sam_@notlogged] has joined #minecrafthelp
#584 [07:57] <sam_> paste.ubuntu.com/12294667/
#585 [07:57] <SpongeBob> can you help me?
#586 [07:58] * sam_ [sam_@notlogged] has quit. (Client Quit)
#587 [07:58] <Meg> am i going to get help or?
#588 [07:58] * A_ [A_@notlogged] has joined #minecrafthelp
#589 [07:58] * A_ [A_@notlogged] has quit. (Client Quit)
#590 [07:58] <SpongeBob> Pleaseeee
#591 [07:58] <Andrio> Meg, is that the exact error message?
#592 [07:58] <Meg> no i can tell you it
#593 [07:58] <SpongeBob> Andrio can you help me?
#594 [07:59] <Andrio> SpongeBob, install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#595 [07:59] <Andrio> SpongeBob, you will probably also need to edit your Minecraft launcher profile to use version 1.7.2
#596 [07:59] * sam_ [sam_@notlogged] has joined #minecrafthelp
#597 [07:59] <Andrio> Meg, please do
#598 [07:59] <sam_> paste.ubuntu.com/12294667/
#599 [07:59] <SpongeBob> Are you sure?
#600 [07:59] <Andrio> SpongeBob, yes.
#601 [08:00] <sam_> bon tu peut m'aider ou pas pd ?
#602 [08:00] * sam_ [sam_@notlogged] has quit. (Client Quit)
#603 [08:00] <Andrio> anyway, whether or not I'm staff here isn't really relevant to this problem.
#604 [08:01] <Meg> Java.net.ConnectException: Connection time out: no further information:
#605 [08:01] <Meg> thats the error message ^^
#606 [08:01] <Andrio> Meg, what antimalware program do you have?
#607 [08:01] * pequeno [pequeno@notlogged] has joined #minecrafthelp
#608 [08:01] <Meg> anti virus and malwarebytes anti malware home
#609 [08:02] <Meg> Avast anti virus
#610 [08:02] * Broluigi02 [Broluigi02@notlogged] has joined #minecrafthelp
#611 [08:02] <Andrio> You have two?
#612 [08:02] <Broluigi02> hey
#613 [08:02] <Meg> yes
#614 [08:02] <Broluigi02> anyone know how to fix my problem
#615 [08:02] * pequeno [pequeno@notlogged] has quit. (Client Quit)
#616 [08:02] <Andrio> Meg, you shouldn't have two, as they can interfere with each other
#617 [08:02] <Meg> oh lol
#618 [08:02] <Meg> ill delete one
#619 [08:02] <Andrio> Broluigi02, well, not without knowing what your problem is.
#620 [08:03] <SpongeBob> andrio it does not work
#621 [08:03] <Broluigi02> i did a to big world edit which is preventing me from join my freinds server which im a mod on
#622 [08:03] * firedragonXD [firedragonXD@notlogged] has joined #minecrafthelp
#623 [08:03] <Broluigi02> i go glitchd out of bounds
#624 [08:03] <Broluigi02> *got
#625 [08:03] <Meg> ok i deleted one of the anti virus programe now i have avast anti virus andrio
#626 [08:04] <Andrio> Broluigi02, is it failing to load?
#627 [08:04] <Andrio> Meg, does it work now?
#628 [08:04] <Meg> Andrio what shall i do senpai!
#629 [08:04] * albertogana [albertogana@notlogged] has joined #minecrafthelp
#630 [08:04] <Andrio> SpongeBob, restart the computer
#631 [08:04] <Meg> let me check
#632 [08:04] <Andrio> Sen... pai...?
#633 [08:04] <Meg> xD
#634 [08:04] <Meg> Doesnt matter
#635 [08:04] <Andrio> thanks?~
#636 [08:05] <Meg> xD
#637 [08:05] <Meg> shall i restart minecraft and try it
#638 [08:05] <Andrio> Meg, yes
#639 [08:05] <Meg> ok doing it now
#640 [08:05] <SpongeBob> after i installed win7vista what should i do?
#641 [08:06] * kiisukskutsu [kiisukskutsu@notlogged] has quit. (Quit: Web client closed)
#642 [08:06] <firedragonXD> i installt MC and i can't run it. everytime i click on play i get a crash report :/
#643 [08:06] * Tony_ [Tony_@notlogged] has quit. (Quit: Web client closed)
#644 [08:06] <Broluigi02> no i keep o grtting kicked from the server
#645 [08:06] <Broluigi02> i cant login
#646 [08:07] <CubeTheThird> firedragonXD, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#647 [08:07] <Andrio> SpongeBob, restart the computer.
#648 [08:07] <Andrio> SpongeBob, restart the computer.
#649 [08:07] * albertogana [albertogana@notlogged] has left #minecrafthelp
#650 [08:07] * Meg_ [Meg_@notlogged] has joined #minecrafthelp
#651 [08:08] <Meg_> Andrio?
#652 [08:08] <Andrio> mm?
#653 [08:08] * Tony_ [Tony_@notlogged] has joined #minecrafthelp
#654 [08:08] <Meg_> it says unkown host
#655 [08:08] <firedragonXD> http://paste.ubuntu.com/12294785/
#656 [08:08] <Andrio> What says that?
#657 [08:08] <Broluigi02> u have a psate bin
#658 [08:08] <Meg_> when i join servers
#659 [08:08] <Meg_> it doesnt let me
#660 [08:08] <Broluigi02> i have a screen shot
#661 [08:08] <CubeTheThird> firedragonXD, do you have a dxdiag report?
#662 [08:08] <Meg_> join them
#663 [08:08] <firedragonXD> yes
#664 [08:08] <CubeTheThird> firedragonXD, give a URL to it here
#665 [08:08] <firedragonXD> http://paste.ubuntu.com/12294734/
#666 [08:09] * Meg [Meg@notlogged] has quit. (Ping timeout: 204 seconds)
#667 [08:09] <Meg_> ?
#668 [08:09] <Andrio> And yet you could get here...
#669 [08:09] <Meg_> What?
#670 [08:09] <Tony_> how can i report servers who´s ignore eula?
#671 [08:09] <Meg_> andrio what shall i do
#672 [08:09] <CubeTheThird> firedragonXD, one moment
#673 [08:09] * ANTITAN149 [ANTITAN149@notlogged] has quit. (Ping timeout: 204 seconds)
#674 [08:09] <firedragonXD> ok
#675 [08:10] * filipski03 [filipski03@notlogged] has joined #minecrafthelp
#676 [08:10] <CubeTheThird> firedragonXD, try download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#677 [08:10] * SpongeBob [SpongeBob@notlogged] has quit. (Quit: Web client closed)
#678 [08:10] <Meg_> Andrio?!?!
#679 [08:10] <Andrio> Meg_, I'd try restarting the computer after removing an antimalware program
#680 [08:10] <CubeTheThird> firedragonXD, please note though, that your graphics card is not officially supported on windows 7
#681 [08:10] <Meg_> Ok ill be back
#682 [08:10] <Tony_> how can i report servers who´s ignore eula?
#683 [08:10] <filipski03> mein minecraft zeigt die ganze zeigt fehlermeldung
#684 [08:10] <Meg_> give me atlest 5 to 10 mins ill be back andruio
#685 [08:10] <GreyVulpine> Tony_ - https://help.mojang.com/customer/portal/articles/1647288-servers-that-violate-commercial-use-guidelines?b_id=5408
#686 [08:10] <Meg_> Andrio
#687 [08:11] * Meg_ [Meg_@notlogged] has quit. (Client Quit)
#688 [08:11] <filipski03> an das ich zu viel ram verbrauche
#689 [08:11] <CubeTheThird> ??> filipski03 lang/de
#690 [08:11] <Absol> filipski03: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#691 [08:11] <filipski03> tachso
#692 [08:12] * filipski03 [filipski03@notlogged] has quit. (Client Quit)
#693 [08:12] <Broluigi02> andrio i pmd you a link
#694 [08:14] * Broluigi02 [Broluigi02@notlogged] has quit. (Quit: Web client closed)
#695 [08:15] * Broluigi02 [Broluigi02@notlogged] has joined #minecrafthelp
#696 [08:15] <Broluigi02> andrio use this link to a screenshot https://drive.google.com/file/d/0B0xTLhmI_zQlc19iOEloYTlnaDA/view?usp=sharing
#697 [08:17] * Broluigi02 [Broluigi02@notlogged] has quit. (Client Quit)
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#702 [08:18] <Meg> Andrio?
#703 [08:18] <Meg> hey andrio
#704 [08:18] * FrankCraft [FrankCraft@notlogged] has joined #minecrafthelp
#705 [08:18] <Andrio> ?
#706 [08:19] <Meg> it didnt work
#707 [08:19] <FrankCraft> hola
#708 [08:19] <Andrio> Is it the paid version of Avast?
#709 [08:19] * Yrs4vr [Yrs4vr@notlogged] has joined #minecrafthelp
#710 [08:19] <kieteldood> my minecraft doesnt start up it saids that i have to fix the problem
#711 [08:19] <Meg> nope
#712 [08:19] <CubeTheThird> kieteldood, what problem does it say to fix?
#713 [08:19] <kieteldood> can someone help me pls
#714 [08:20] <FrankCraft> say fix problem
#715 [08:20] <CubeTheThird> FrankCraft, what problem?
#716 [08:20] <kieteldood> some graphic drivers
#717 [08:20] <CubeTheThird> kieteldood, do you have a dxdiag report?
#718 [08:20] * Meg [Meg@notlogged] has quit. (Client Quit)
#719 [08:20] <kieteldood> yes
#720 [08:21] * May [May@notlogged] has joined #minecrafthelp
#721 [08:21] <kieteldood> you mean the paste?
#722 [08:21] <CubeTheThird> kieteldood, yes give the link to it here
#723 [08:21] * NoXiLP2015 [NoXiLP2015@notlogged] has quit. (Client Quit)
#724 [08:21] <FrankCraft> esque feel sorry waiting so long to have the Windonws 10 and not able to play minecraft fix problem I get someone forgot to help me
#725 [08:21] * Meg [Meg@notlogged] has joined #minecrafthelp
#726 [08:21] <kieteldood> oke
#727 [08:21] <May> Hey am I able to change my minecraft username?
#728 [08:21] * NoXiLP2015 [NoXiLP2015@notlogged] has joined #minecrafthelp
#729 [08:21] <kieteldood> http://paste.ubuntu.com/12294833/
#730 [08:21] <CubeTheThird> May, on account.mojang.com/me
#731 [08:21] <May> ok thanks
#732 [08:22] * manhiramatsu [manhiramatsu@notlogged] has joined #minecrafthelp
#733 [08:22] <CubeTheThird> kieteldood, you didn't paste the full report onto the website
#734 [08:22] <Meg> hi so what shall i do
#735 [08:22] * lasseventies [lasseventies@notlogged] has joined #minecrafthelp
#736 [08:22] * Tony_ [Tony_@notlogged] has joined #minecrafthelp
#737 [08:22] <CubeTheThird> FrankCraft, is it telling you to update graphics drivers?
#738 [08:22] * May [May@notlogged] has quit. (Client Quit)
#739 [08:22] <kieteldood> i dont now what you mean sorry
#740 [08:22] <Meg> Andrio
#741 [08:22] <lasseventies> Hi! how can i do to play in LAN with minecraft? it's necesary to have hamachi??
#742 [08:23] <CubeTheThird> lasseventies, no, you do not need hamachi to play over LAN
#743 [08:23] <Yrs4vr> I get a run time error and java keeps crashing, this is what I have done so far. Java updated, adding -Xmx4G still crashing
#744 [08:23] <Meg> Andrio>??
#745 [08:23] <CubeTheThird> Yrs4vr, do you have a crash report?
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#748 [08:23] <Andrio> Meg, I'm not sure; Avast free should be OK
#749 [08:23] <Yrs4vr> I'll get it
#750 [08:23] <Yrs4vr> I'll get it
#751 [08:23] * Tony_ [Tony_@notlogged] has left #minecrafthelp
#752 [08:23] <CubeTheThird> Yrs4vr, paste it onto http://paste.ubuntu.com and give the URL here.
#753 [08:23] <Meg> idk
#754 [08:23] <Andrio> It's also fairly common for that issue to be caused by malware
#755 [08:24] <Meg> what i should so i wanna play some minecraft
#756 [08:24] * FrankCraft_ [FrankCraft_@notlogged] has joined #minecrafthelp
#757 [08:24] <FrankCraft_> my prob is when I open the minecraft says reportt crash fix problem and then tells me sad and I have four days without playing minecraft
#758 [08:24] <kieteldood> CubeTheThird is that to me
#759 [08:24] * bjarne45 [bjarne45@notlogged] has joined #minecrafthelp
#760 [08:24] <CubeTheThird> kieteldood, the dxdiag report. You only put part of it onto http://paste.ubuntu.com
#761 [08:24] <CubeTheThird> FrankCraft_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#762 [08:24] <kieteldood> oke
#763 [08:24] * FrankCraft [FrankCraft@notlogged] has quit. (Ping timeout: 204 seconds)
#764 [08:25] <lasseventies> but when i open in lan my wolrd,the other computer (with the same version of minecraft..etc) doesn't recognise it
#765 [08:25] <FrankCraft_> ok thanks
#766 [08:25] <bjarne45> is er iemand nederlands die mee wil doen aan een kingdom
#767 [08:25] <Yrs4vr> How do I look for the report again sorry
#768 [08:25] * Kaname [Kaname@notlogged] has quit. (Read error: Connection reset by peer)
#769 [08:25] <Meg> can i get help here?
#770 [08:25] <CubeTheThird> Yrs4vr, it will either be in a tab called crash report, or get the Game Output
#771 [08:26] <CubeTheThird> lasseventies, both computers are on the same network?
#772 [08:26] <CubeTheThird> Meg, whats the problem?
#773 [08:26] * bjarne45 [bjarne45@notlogged] has quit. (Client Quit)
#774 [08:26] <Meg> hey cube i was speaking to andrio earliear but on minecraft i cant join any servers
#775 [08:27] <CubeTheThird> Meg, what happens when you try?
#776 [08:27] <Andrio> [23:08:19] Meg_: it says unkown host
#777 [08:27] <FrankCraft_> And I am now ready to give it ago where it says download text
#778 [08:27] <CubeTheThird> Meg, what server are you trying to connect to?
#779 [08:27] <Meg> yes it says unknow host
#780 [08:27] <CubeTheThird> FrankCraft_, copy the website address of your paste and give it here
#781 [08:27] <Meg> well i cant join any servers
#782 [08:28] <Meg> none
#783 [08:28] <CubeTheThird> Meg, what do you mean? where does it tell you unknown host then?
#784 [08:28] <Meg> when i try to jon the server and error says unknown host
#785 [08:29] <FrankCraft_> Ready and copy it and now that thing
#786 [08:29] <CubeTheThird> Meg, join what server?
#787 [08:29] * Tony_ [Tony_@notlogged] has joined #minecrafthelp
#788 [08:29] * lasseventies [lasseventies@notlogged] has quit. (Quit: Web client closed)
#789 [08:29] * manhiramatsu [manhiramatsu@notlogged] has quit. (Ping timeout: 204 seconds)
#790 [08:29] <Meg> The enchanted isle
#791 [08:29] * kieteldood [kieteldood@notlogged] has quit. (Quit: Web client closed)
#792 [08:29] <FrankCraft_> Ready and copy it and now that thing
#793 [08:29] <FrankCraft_> Ready and copy it and now that thing
#794 [08:29] <FrankCraft_> Ready and copy it and now that thing
#795 [08:29] <Meg> the hive
#796 [08:29] <CubeTheThird> FrankCraft_, stop repeating yourself
#797 [08:29] <CubeTheThird> FrankCraft_, give the link to your paste here
#798 [08:30] <CubeTheThird> Meg, what did you put for the address of the server?
#799 [08:30] <Meg> play.theemeraldisle.net
#800 [08:30] <FrankCraft_> http://paste.ubuntu.com/12294948/
#801 [08:30] <CubeTheThird> .mcping play.theemeraldisle.net
#802 [08:30] <ExtremeBot> CubeTheThird: 45.58.125.82:25565 is up! There are currently 457 out of 1700 players, running BungeeCord 1.8 (47); with a latency of 0.244s and an MOTD of "The 13Official TEI Server 00| 06JOIN NOW 06player! 13Now with more vitamin UHC 00| officialTEI.net".
#803 [08:30] <CubeTheThird> ??> FrankCraft_ win/dxdiag
#804 [08:30] <Absol> FrankCraft_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#805 [08:30] <Yrs4vr> Cubethethird I don't see that file
#806 [08:31] <CubeTheThird> Meg, and you are sure you typed that in correctly?
#807 [08:31] <CubeTheThird> Yrs4vr, what about the launcher log?
#808 [08:31] <Meg> ok now its saying java.netConnectException: Connection time out : no further information:
#809 [08:32] <CubeTheThird> Meg, can you try testing this server: mctest.ae97.net
#810 [08:32] <Meg> ok testing it now
#811 [08:32] <Yrs4vr> no crash log in there
#812 [08:32] <FrankCraft_> hear and bone ago that thing that page you gave me
#813 [08:33] <FrankCraft_> hear and bone ago that thing that page you gave me
#814 [08:33] <FrankCraft_> hear and bone ago that thing that page you gave me
#815 [08:33] <FrankCraft_> hear and bone ago that thing that page you gave me
#816 [08:33] <FrankCraft_> hear and bone ago that thing that page you gave me
#817 [08:33] * Absol kicked FrankCraft_ from #minecrafthelp (Reason: rankCraft_ :Stop spamming)
#818 [08:33] <Meg> it still says java.netConnectException: Connection time out : no further information:
#819 [08:33] <CubeTheThird> Yrs4vr, can you show me a paste of it?
#820 [08:33] <CubeTheThird> ??> Meg tools/hjt
#821 [08:33] <Absol> Meg: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#822 [08:33] <Absol> Meg: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#823 [08:33] * FrankCraft [FrankCraft@notlogged] has joined #minecrafthelp
#824 [08:34] <FrankCraft> hear and bone ago that thing that page you gave me
#825 [08:34] <Meg> Wait what?
#826 [08:34] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#827 [08:34] <CubeTheThird> FrankCraft, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#828 [08:34] <CubeTheThird> Meg, do what Absol said
#829 [08:35] * Ritsuka is now known as Kaname
#830 [08:35] <Meg> Ok?
#831 [08:36] <Yrs4vr> this is what is saying :InteralException:io.netty.handler.codec.DecoderException:java.landOutOfMemoryError:Javaheap space
#832 [08:36] <Meg> When i open up hijack this it doesnt have the option to Do a scan and save a log file
#833 [08:37] <CubeTheThird> Yrs4vr, are you using mods or resource packs?
#834 [08:37] <Yrs4vr> nope
#835 [08:37] <CubeTheThird> Meg, what options does it give you?
#836 [08:37] <Yrs4vr> not using anything
#837 [08:37] <GreyVulpine> Yrs4vr - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#838 [08:37] <Meg> the most closes one to that is do a system scan and save a a log file
#839 [08:37] <Meg> and do a systeam scan only
#840 [08:37] <Meg> view the list of backups
#841 [08:38] <CubeTheThird> Meg, then do the system scan and save a log
#842 [08:38] <Meg> ok
#843 [08:38] <FrankCraft> ise this process and before I knew what this chat and I do not open the bone not minecraft
#844 [08:38] <Yrs4vr> ok
#845 [08:39] <CubeTheThird> FrankCraft, please give the URL to your dxdiag report here
#846 [08:39] <Yrs4vr> ok done
#847 [08:39] <CubeTheThird> Yrs4vr, give the link to your paste here
#848 [08:40] <Meg> Ive done the scan now what shall i do
#849 [08:40] <Meg> u dont understand it
#850 [08:40] <CubeTheThird> Meg, as indicated, copy the log onto http://paste.ubuntu.com and give the URL here.
#851 [08:40] <Yrs4vr> http://paste.ubuntu.com/12295044/
#852 [08:40] <Meg> from the notepad?
#853 [08:41] <CubeTheThird> Meg, that's right
#854 [08:41] <Meg> ?
#855 [08:41] <FrankCraft> http://paste.ubuntu.com/12295076/
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#858 [08:42] <FrankCraft> ok http://paste.ubuntu.com/12295076/
#859 [08:42] <CubeTheThird> Yrs4vr, does this happen in singleplayer?
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#862 [08:42] <FrankCraft> http://paste.ubuntu.com/12295076/
#863 [08:42] <Meg> ok ive done it
#864 [08:42] <FrankCraft> http://paste.ubuntu.com/12295076/
#865 [08:42] <FrankCraft> http://paste.ubuntu.com/12295076/
#866 [08:42] <FrankCraft> http://paste.ubuntu.com/12295076/
#867 [08:42] * GreyVulpine kicked FrankCraft from #minecrafthelp (Reason: rankCraft :Go away.)
#868 [08:42] <Cvolton> hi, does anybody know a solution to this? http://pastebin.com/GBWCqqDQ
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#870 [08:42] <Meg> http://paste.ubuntu.com/12295081/
#871 [08:42] <CubeTheThird> Contex, what anti-virus and firewall software do you have?
#872 [08:42] <Yrs4vr> yes in both world single and server
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#874 [08:42] <FrankCraft> ok http://paste.ubuntu.com/12295076/
#875 [08:42] <CubeTheThird> Yrs4vr, can you show a link to your paste with singleplayer?
#876 [08:42] <GreyVulpine> Cvolton - What security software do you run?
#877 [08:43] <CubeTheThird> FrankCraft, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#878 [08:43] <FrankCraft> http://paste.ubuntu.com/12295076/
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#880 [08:43] <Meg> Ive done it http://paste.ubuntu.com/12295081/
#881 [08:43] <CubeTheThird> Meg, you appear to have mcafee stuff installed too. I recommend you remove it
#882 [08:43] <Meg> ok
#883 [08:43] <Cvolton> its happening on my friends pc, he uses G Data Internet Security
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#885 [08:44] <GreyVulpine> Cvolton - I would recommend uninstalling it to test. Usually that error is attributed to a firewall that's blocking minecraft from operating correctly
#886 [08:44] <Yrs4vr> now it's not letting me open it
#887 [08:44] <Yrs4vr> me sinlge world
#888 [08:45] * abdellah [abdellah@notlogged] has joined #minecrafthelp
#889 [08:45] <Meg> Ive done that cube
#890 [08:45] <CubeTheThird> Yrs4vr, just need to see the log when you try
#891 [08:45] <FrankCraft> I hope that bastard fuck your mother you bastard you shell your bitch mother raped 10 black each with 100 penises I raped your mother and your bastard born
#892 [08:45] <Absol> FrankCraft: Please keep it civil
#893 [08:45] <GreyVulpine> !kb FrankCraft
#894 [08:45] * GreyBot kicked FrankCraft from #minecrafthelp (Reason: rankCraft :<Kicks:1455>)
#895 [08:45] <GreyVulpine> Right then
#896 [08:45] <Meg> Cube
#897 [08:45] <GreyVulpine> Meg - Uninstalled mcafee?
#898 [08:45] <Yrs4vr> it's all frozen up right now i can't do anything on MC
#899 [08:45] <Meg> yes i have grey
#900 [08:45] <GreyVulpine> Meg - Try minecraft then
#901 [08:46] <Meg> restart computer or minecraft
#902 [08:46] <GreyVulpine> Meg - Did it ask you to restart?
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#904 [08:46] <Meg> no but shall i grey?
#905 [08:46] <GreyVulpine> Meg - Restart your computer, then try minecraft.
#906 [08:46] <Meg> ok ill be back when im back shall i ask for you or cube
#907 [08:46] <GreyVulpine> Either of us will be on
#908 [08:47] <Meg> ok ty
#909 [08:47] <Meg> ill rb in 5-10 mins
#910 [08:47] <Meg> be
#911 [08:47] <Yrs4vr> i can't close and restart MC
#912 [08:48] <Yrs4vr> it's stuck on loading world
#913 [08:48] <CubeTheThird> Yrs4vr, can you kill the process?
#914 [08:49] <Yrs4vr> ok done
#915 [08:49] <Yrs4vr> now i have something for you to read can I get the crashe report again please
#916 [08:50] <GreyVulpine> Yrs4vr - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#920 [08:50] <Yrs4vr> http://paste.ubuntu.com/12295153/
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#923 [08:51] <Colours> hi
#924 [08:52] <Colours> is anyone here?
#925 [08:52] <GreyVulpine> Yrs4vr - Launch minecraft. Before hitting Play, go to "Edit Profile". Look down towards the bottom, is "JVM arguments" checked?
#926 [08:52] <GreyVulpine> Colours - Perhaps.
#927 [08:52] <Yrs4vr> done
#928 [08:52] <GreyVulpine> Yrs4vr - Er, I asked whether or not it was checked?
#929 [08:52] <Yrs4vr> it is checked
#930 [08:53] <Colours> I've been having a problem with my framerate, its WAY lower than it should be.
#931 [08:53] <GreyVulpine> Yrs4vr - Please uncheck it.
#932 [08:53] <Yrs4vr> ok
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#934 [08:53] <GreyVulpine> Yrs4vr - Save the profile, then try minecraft again
#935 [08:53] <CubeTheThird> Colours, did you do any upgrades or updates recently?
#936 [08:53] <CubeTheThird> Colours, and, how low is it?
#937 [08:53] * Meg [Meg@notlogged] has joined #minecrafthelp
#938 [08:53] <Colours> I've been always having this problem. It sits around 60 but it dips.
#939 [08:53] <Meg> hi im back
#940 [08:54] * abdellah [abdellah@notlogged] has joined #minecrafthelp
#941 [08:54] <CubeTheThird> Colours, that sounds like you have vsync on
#942 [08:54] <Colours> I have a gtx 970 so it should really never go under 100fps
#943 [08:54] <Meg> grey?
#944 [08:54] <Meg> cube
#945 [08:54] <Colours> with vsync off
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#947 [08:54] <GreyVulpine> Meg - Yes?
#948 [08:54] <Meg> im back im going to try it now
#949 [08:54] <CubeTheThird> Colours, what's your max fps set to?
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#952 [08:54] <Colours> unlimited
#953 [08:54] <CubeTheThird> Colours, render distance?
#954 [08:54] <Yrs4vr> nope it is still crashing
#955 [08:55] <CubeTheThird> Yrs4vr, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#956 [08:55] <Colours> max, I also have optifine
#957 [08:55] <CubeTheThird> Colours, does it happen without optifine?
#958 [08:55] <CubeTheThird> not sure why you have optifine in the first place
#959 [08:55] <Colours> yup
#960 [08:55] <Yrs4vr> ok
#961 [08:55] <CubeTheThird> Colours, so, render distance. What is it at?
#962 [08:56] <GreyVulpine> Yrs4vr - Run minecraft. Before hitting "Play", go to "Edit Profile", then "Open Game Dir". Delete everything inside the minecraft folder except for the saves folder. Then try minecraft again.
#963 [08:56] <Colours> 32 but even on a lower distance the world does not load correctly
#964 [08:56] <CubeTheThird> Colours, what do you mean?
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#966 [08:56] <Meg> grey its now workign same error message :(
#967 [08:56] <Colours> like it loads very slow
#968 [08:56] <CubeTheThird> Colours, without optifine?
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#970 [08:57] <Colours> sometimes I can fly over the holes, and yes with ought optifine
#971 [08:57] <GreyVulpine> Meg - What does it say?
#972 [08:57] <CubeTheThird> Colours, what is the refresh rate of your computer monitor?
#973 [08:57] <Colours> 60hz
#974 [08:57] <CubeTheThird> ok, so anything over 60 is wasted anyways
#975 [08:57] <Colours> yeah but I would like to use shaders
#976 [08:57] <CubeTheThird> Colours, do you have VBOs enabled?
#977 [08:58] <Colours> yup
#978 [08:58] <Colours> I also had them disabled
#979 [08:58] <Colours> same problem
#980 [08:58] <CubeTheThird> Colours, the only recommendation I can make is using a lower render distance
#981 [08:58] <CubeTheThird> and I really don't see why you would need optifine installed
#982 [08:58] <Colours> ...
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#984 [08:58] <Yrs4vr> now it's very lagy
#985 [08:58] <GreyVulpine> Drivers up to date?
#986 [08:58] <Yrs4vr> fps is 28
#987 [08:58] <Colours> I shouldent need low settings if I have a gtx 970
#988 [08:58] <Meg> grey it says java.netConnect.Exception: Connect.Exception: Connection timed out: no further information:
#989 [08:58] <GreyVulpine> Also, laptop? desktop?>
#990 [08:59] * Meg [Meg@notlogged] has quit. (Quit: Web client closed)
#991 [08:59] <CubeTheThird> Colours, are you using other mods, or texture packs?
#992 [08:59] <Colours> nope
#993 [08:59] * Meg [Meg@notlogged] has joined #minecrafthelp
#994 [08:59] <Colours> vanilla
#995 [09:00] <Meg> grey it says java.netConnect.Exception: Connect.Exception: Connection timed out: no further information:
#996 [09:00] <CubeTheThird> Colours, how much memory have you allocated to the game?
#997 [09:00] <Colours> 4GB
#998 [09:00] <CubeTheThird> Colours, and you've always had this issue?>
#999 [09:00] <Colours> yup
#1000 [09:00] <Meg> grey it says java.netConnect.Exception: Connect.Exception: Connection timed out: no further information:
#1001 [09:00] <CubeTheThird> Colours, do you know if your graphics driver are up to date?
#1002 [09:00] <Colours> It is
#1003 [09:01] <Colours> I just got a fresh install of windows a week ago
#1004 [09:01] <CubeTheThird> Colours, did you manually install drivers from the nvidia website?
#1005 [09:01] <Meg> grey?>
#1006 [09:01] <Colours> I got them from geforce experience
#1007 [09:01] <CubeTheThird> that works
#1008 [09:02] <Meg> helllo i need help
#1009 [09:02] <CubeTheThird> Colours, I only have 1 suggestion at the moment. Open your nvidia control center (or whatever it's called)
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#1011 [09:02] <Colours> ok
#1012 [09:02] <CubeTheThird> Colours, find the physx settings
#1013 [09:02] <Colours> ok
#1014 [09:02] <CubeTheThird> Colours, set it to use CPU by default
#1015 [09:02] <Colours> ok
#1016 [09:02] <Colours> I'll try that
#1017 [09:03] <Meg> grey it says java.netConnect.Exception: Connect.Exception: Connection timed out: no further information:
#1018 [09:03] <CubeTheThird> Colours, after you save that be sure to close and re-open the game entirely
#1019 [09:03] <GreyVulpine> Meg - On what server?
#1020 [09:03] <Meg> all of them
#1021 [09:03] <Meg> everyone i have
#1022 [09:03] <GreyVulpine> Meg - Try the server: mctest.ae97.net
#1023 [09:04] <Colours> ok I set it to cpu I'll test it
#1024 [09:04] <Meg> same error message
#1025 [09:05] <Meg> hello...?
#1026 [09:05] <Colours> wouldent it be nice if minecraft was using direct x?
#1027 [09:05] <BingleJell> I updated to windows 10 and it says "error while render aspects of the game". I updated the graphics driver and i only have one so yeah. Still wont work.
#1028 [09:05] <CubeTheThird> BingleJell, do you have a dxdiag report?
#1029 [09:05] <BingleJell> yes
#1030 [09:05] <CubeTheThird> Colours, no, because then I couldn't play it on linux
#1031 [09:05] <CubeTheThird> BingleJell, give a URL to it here
#1032 [09:06] <BingleJell> http://paste.ubuntu.com/12295254/
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#1034 [09:06] <Colours> stil, better optimization
#1035 [09:06] <Meg> can i have some help here
#1036 [09:06] <CubeTheThird> BingleJell, is that a laptop or desktop?
#1037 [09:06] <BingleJell> Desktop
#1038 [09:07] <Meg> grey
#1039 [09:07] <Colours> what fps do you think I should be getting?
#1040 [09:07] <Meg> GreyVulpine: are you there
#1041 [09:07] <CubeTheThird> BingleJell, download and install catalyst software: http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#1042 [09:07] <Meg> cubr
#1043 [09:07] <Meg> CubeTheThird: help?
#1044 [09:07] <BingleJell> Will that be it?
#1045 [09:08] <CubeTheThird> Colours, you should be getting 60+
#1046 [09:08] <CubeTheThird> Meg, can you temporarily disable avast to test?
#1047 [09:08] <Meg> ok
#1048 [09:09] <maxmight> I recently updated to windows 10 and now i tried to play minecraft and it says i need an updated graphics driver. i did a scan from intel and it said no updates available. any suggestions?
#1049 [09:09] <BingleJell> Cube which one should i download? beta?
#1050 [09:09] <CubeTheThird> BingleJell, the catalyst software. Preferably not the beta
#1051 [09:09] <CubeTheThird> maxmight, do you have a dxdiag report?
#1052 [09:10] <maxmight> holdon i did
#1053 [09:10] <Meg> CubeTheThird: Same error msg
#1054 [09:10] <CubeTheThird> Meg, can you make sure windows firewall isn't blocking java?
#1055 [09:10] <Colours> so its still crappy >.>
#1056 [09:10] <Meg> How do i do tht
#1057 [09:10] <GreyVulpine> Meg - Rerun HijackThis, generate another system report. Post it to http://paste.ubuntu.com and submit it, then give us the address
#1058 [09:10] <Colours> could it help if I stream it so you can see what it looks like
#1059 [09:11] <CubeTheThird> Colours, ... 60 fps is optimal for your computer. Anything else will be overkill
#1060 [09:11] * MattOfflineMc is now known as Mata
#1061 [09:12] <Colours> well I do streams and I like to have shaders on, so it looking like crap is not good
#1062 [09:12] <maxmight> i hav ethe box up Cube
#1063 [09:12] <CubeTheThird> ??> maxmight win/dxdiag
#1064 [09:12] <Absol> maxmight: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1065 [09:12] <GreyVulpine> Colours - Wait, are you getting dips of below 60 while streaming?
#1066 [09:12] <maxmight> i have the box
#1067 [09:12] <Colours> yup
#1068 [09:12] <GreyVulpine> Colours - Or just normally?
#1069 [09:12] <Colours> always
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#1071 [09:12] <CubeTheThird> maxmight, do what Absol said
#1072 [09:13] <maxmight> what should i look at in the box?
#1073 [09:13] <Meg> http://paste.ubuntu.com/12295391/ done it grey and cube
#1074 [09:13] <Colours> the best way I can explain it is it runs like its optimized terribly
#1075 [09:13] <GreyVulpine> Avast firewall is still running for Meg
#1076 [09:13] <Meg> GreyVulpine: How do i switch it off
#1077 [09:14] <Colours> cube can you pm me?
#1078 [09:14] <maxmight> whew ... ill try
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#1080 [09:14] <GreyVulpine> Meg - Good question, look through the program, see if there's an option to turn it off
#1081 [09:14] <Meg> GreyVulpine: ok
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#1084 [09:15] <Colours> cube: https://www.youtube.com/watch?v=sXJhZX2gIWc
#1085 [09:15] <Colours> there you can see how it runs
#1086 [09:15] <Meg> GreyVulpine: my avast firewall is off and on private
#1087 [09:15] <Meg> GreyVulpine: and it says allowed programes are java
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#1091 [09:16] <Meg> GreyVulpine: and it says allowed programes are java
#1092 [09:16] <Colours> it crashed ...
#1093 [09:18] <maxmight> i will do my best Cube. Thanks Absol
#1094 [09:18] <Meg> GreyVulpine: and it says allowed programes are java
#1095 [09:19] <GreyVulpine> Meg - Perhaps try uninstalling the firewall?
#1096 [09:19] <Colours> so um anyone there?
#1097 [09:19] <GreyVulpine> Colours - Got a crash report you can share with us?
#1098 [09:20] <Meg> GreyVulpine: wait trying to find how to turn it off the firewal
#1099 [09:21] <Colours> https://www.youtube.com/watch?v=sXJhZX2gIWc
#1100 [09:21] <Colours> my game is running bad af
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#1102 [09:22] <CubeTheThird> so your fps is fine, but your chunk loading stops
#1103 [09:22] <Colours> yeah
#1104 [09:22] <Colours> idk why
#1105 [09:23] <Colours> also I'm suppose to get 100+ like always
#1106 [09:23] <Colours> some people get around 300 on average
#1107 [09:23] * Kennex_lp [Kennex_lp@notlogged] has joined #minecrafthelp
#1108 [09:23] <GreyVulpine> Which, unless you have a 300 hz monitor, isn't doing you any good.
#1109 [09:24] <Yrs4vr> mc crashed with out a crash report
#1110 [09:24] <Kennex_lp> i have a fix problem
#1111 [09:24] <Colours> well yeah but I dont have shaders on atm
#1112 [09:24] <Colours> once I do I need to be able to handle that
#1113 [09:24] <Kennex_lp> ?
#1114 [09:25] <Kennex_lp> what i have to do?
#1115 [09:25] <CubeTheThird> Colours, do you have the game saves on a separate partition or disk?
#1116 [09:25] <CubeTheThird> Kennex_lp, what problem?
#1117 [09:25] <Meg> GreyVulpine: i cant find it shall i uninstall avast for now?
#1118 [09:26] <Colours> nope they are on my default
#1119 [09:26] <Kennex_lp> if i go on a minecraft server minecraft close and it comes an fix problem
#1120 [09:26] <Meg> GreyVulpine
#1121 [09:26] <Meg> hello
#1122 [09:27] <Andrio> Meg, right click the tray icon (next to the clock)
#1123 [09:27] <Meg> Andrio: where is that?
#1124 [09:27] <Meg> Andrio: tray icon?
#1125 [09:27] <CubeTheThird> Kennex_lp, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1126 [09:28] <Andrio> Meg, you're on Windows, right?
#1127 [09:28] <Meg> Andrio: Yes
#1128 [09:28] <Andrio> It's on the taskbar which is usually at the bottom of the screen, next to the clock.
#1129 [09:29] <Colours> also minecraft is not even using up all my gpu power
#1130 [09:29] <Meg> Andrio: i dont see a tray
#1131 [09:29] <Kennex_lp> thanks
#1132 [09:29] <Andrio> Meg, that's just what the icons to the left of the clock are called.
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#1134 [09:29] <Meg> Andrio: ok?
#1135 [09:30] <Andrio> There should be a volume control and a network connectivity indicator (if it's a laptop) there also.
#1136 [09:30] <Andrio> So, it's near the volume control.
#1137 [09:30] <Meg> Andrio: what is it called?
#1138 [09:30] <Colours> I was able to ope two copies of minecraft and they played the ssame
#1139 [09:31] <Andrio> Meg, it's just the Avast logo
#1140 [09:31] <CubeTheThird> Colours, so when did that change?
#1141 [09:31] <Colours> what change?
#1142 [09:31] <maxmight> Absol ... i did what the link said ... now what?
#1143 [09:31] <CubeTheThird> Colours, are you saying you are no longer able to open two of them at the same time?
#1144 [09:32] <Meg> Andrio: Ok shall i press it?
#1145 [09:32] <CubeTheThird> maxmight, give the link to your dxdiag report here
#1146 [09:32] <Andrio> Meg, right click it
#1147 [09:32] <Meg> Andrio: OK DONE
#1148 [09:32] <Colours> well yeah it was because I had a multiplayer mod so in order to open two I needed a cracked launcher along with the real launcher
#1149 [09:33] <Andrio> Meg, are the shields disabled?
#1150 [09:33] <maxmight> Cube ... paste.ubuntu.com/12295547
#1151 [09:33] <Meg> Andrio: idk it gives me opetions
#1152 [09:33] <Meg> Andrio: options
#1153 [09:33] <Andrio> Meg, one of them should be to disable the shields.
#1154 [09:33] <Andrio> (apparently this is Star Trek or something.)
#1155 [09:33] <Meg> Andrio: i disabled avast shields for 10 minuted
#1156 [09:34] <Andrio> (^^)
#1157 [09:34] <Andrio> ok
#1158 [09:34] <Meg> Andrio: 10 mins
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#1160 [09:34] <Andrio> Meg, if Minecraft works now, that means that Avast was indeed the problem
#1161 [09:34] <Meg> Andrio: ok so shall i restart my minecraft
#1162 [09:34] <Colours> also if I had the cracked launcher I would be able to open both and run them
#1163 [09:35] * Hynes [Hynes@notlogged] has joined #minecrafthelp
#1164 [09:35] <CubeTheThird> Colours, so that's completely unrelated to your performance issues then
#1165 [09:35] <Hynes> Hey, i'm having massive issues, i want to play Minecraft, but after getting Windows 10 something stops me from being allowed to.
#1166 [09:35] <Meg> Andrio: Still not working
#1167 [09:36] <CubeTheThird> Hynes, what happens?
#1168 [09:36] <Yrs4vr> when i go on the server this is what i'm getting http://paste.ubuntu.com/12295666/
#1169 [09:36] <Colours> well I'm saying minecraft is not using my gpu as much as it could if I can run two at the same time that run the same as when I run just one
#1170 [09:36] <Hynes> I click Play, then my launcher pops back up after 5-10 seconds
#1171 [09:36] <Andrio> OK, it's not Avast then.
#1172 [09:37] <Hynes> saying a bunch of random stuff
#1173 [09:37] <Hynes> I copied my dx-thingy here
#1174 [09:37] <Hynes> http://paste.ubuntu.com/12295647/
#1175 [09:37] <Meg> Andrio: u there
#1176 [09:37] <Andrio> yeah.
#1177 [09:38] <maxmight> http://paste.ubuntu.com/12295547/
#1178 [09:38] <Hynes> Anything?
#1179 [09:38] <CubeTheThird> Hynes, one moment
#1180 [09:39] <maxmight> sorry cube ... i copied and pasted the link again.
#1181 [09:39] <CubeTheThird> maxmight, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1182 [09:39] <CubeTheThird> Hynes, is that a laptop or desktop?
#1183 [09:39] <Colours> so no one knows what my computers issue is?
#1184 [09:39] <CubeTheThird> Meg, have you done a malware scan?
#1185 [09:39] <CubeTheThird> Colours, well it looks like a bottleneck when generating chunks. If you set your render distance to say 10, THEN open a world, does it do this?
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#1187 [09:40] <maxmight> what kind of graphics card ? from where Cube?
#1188 [09:40] <maxmight> i have a desktop
#1189 [09:40] <Colours> I'll try
#1190 [09:40] <Meg> CubeTheThird: No shall i on my radialpoint malware scanner
#1191 [09:40] <Meg> ?
#1192 [09:40] <CubeTheThird> maxmight, pretty much any AMD or Nvidia graphics card released in the past 5 years will do
#1193 [09:41] <CubeTheThird> ??> Meg av/adwcleaner
#1194 [09:41] <Absol> Meg: ADWCleaner is an utility to clean a PC which is infested with malware.
#1195 [09:41] <Absol> Meg: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1196 [09:41] <Colours> I kinda crash when Igo back to title
#1197 [09:41] <maxmight> Bestbuy?
#1198 [09:42] <CubeTheThird> maxmight, you might be get one there yes
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#1200 [09:42] <CubeTheThird> maxmight, I'd recommend you consult with a professional
#1201 [09:42] <CubeTheThird> Colours, umm.. can you reproduce that without mods?
#1202 [09:42] <maxmight> lol oh come on. . ok
#1203 [09:43] <maxmight> Thank You for your help Cube. . Greatly appreciated!!
#1204 [09:43] <Colours> all I have is optifine
#1205 [09:44] <CubeTheThird> Colours, ya.. does it happen without it
#1206 [09:44] <Colours> Ican easily get it to not load chunks with ought optifine
#1207 [09:44] <Meg> CubeTheThird: it found a few things
#1208 [09:44] <CubeTheThird> Meg, run the cleaning, then reboot your computer as indicated
#1209 [09:44] <Meg> CubeTheThird: ok
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#1211 [09:45] <Yrs4vr> ok cube what do i do next
#1212 [09:45] <Yrs4vr> http://paste.ubuntu.com/12295744/
#1213 [09:45] <Yrs4vr> still crashing
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#1215 [09:46] <Yrs4vr> on server slow on single
#1216 [09:46] <CubeTheThird> Yrs4vr, are you getting the same crash report?
#1217 [09:46] <Yrs4vr> yeap
#1218 [09:47] <Yrs4vr> http://paste.ubuntu.com/12295666/
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#1220 [09:47] <Colours> is minecraft a cpu heavy game?
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#1223 [09:48] <CubeTheThird> Yrs4vr, I'm not seeing the same error. Can you show me a paste of the launcher log?
#1224 [09:48] <Colours> could the chunk bottle neck be my cpu?
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#1227 [09:48] <CubeTheThird> Colours, I wouldn't expect so. you have an i7. Typically it's the hard drive that would cause such a bottleneck
#1228 [09:48] <Colours> probably
#1229 [09:49] <Colours> I dont have an ssd
#1230 [09:49] <Colours> but my hard drive had 90up and 90 down
#1231 [09:49] <Colours> has*
#1232 [09:49] <Yrs4vr> it's saying out of memory
#1233 [09:50] <CubeTheThird> Yrs4vr, can you show me a paste of the launcher log?
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#1239 [09:52] <Yrs4vr> http://paste.ubuntu.com/12295809/
#1240 [09:52] <Colours> ok well thanks for the help
#1241 [09:53] * xByGaLaxy [xByGaLaxy@notlogged] has joined #minecrafthelp
#1242 [09:53] <xByGaLaxy> hola?
#1243 [09:53] <xByGaLaxy> help me in spanish please
#1244 [09:54] <Colours> ok could you guys help me with something else now?
#1245 [09:54] * Meg [Meg@notlogged] has joined #minecrafthelp
#1246 [09:54] <xByGaLaxy> spanish please
#1247 [09:54] <Meg> CubeTheThird: back from the clean up
#1248 [09:54] <xByGaLaxy> hello
#1249 [09:54] <Meg> hey im back from cleaning up
#1250 [09:54] <CubeTheThird> Colours, what would that be?
#1251 [09:54] <Colours> how do i install shaders on 1.8.8
#1252 [09:55] <CubeTheThird> sorry we don't support mods
#1253 [09:55] <CubeTheThird> Meg, any change?
#1254 [09:55] <Colours> well I dont support you
#1255 [09:55] <Meg> CubeTheThird: let me try
#1256 [09:55] <Meg> CubeTheThird: i can send you what it saaid
#1257 [09:55] <CubeTheThird> xByGaLaxy, we only speak English here
#1258 [09:55] <CubeTheThird> Meg, the game, or the cleaner?
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#1260 [09:55] <Meg> CubeTheThird: cleaner
#1261 [09:55] <CubeTheThird> Meg, no don't worry about that
#1262 [09:56] <Meg> ok
#1263 [09:56] <xByGaLaxy> one moment please
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#1265 [09:56] <Meg> CubeTheThird: still no use
#1266 [09:57] * Dennyxs5_ [Dennyxs5_@notlogged] has quit. (Quit: Web client closed)
#1267 [09:57] <xByGaLaxy> I tape-worm my account of minecraft and suddenly only it leaves me to play the demo I buy minecraft and I cannot play with my account premiun
#1268 [09:57] <Meg> CubeTheThird: Hello?
#1269 [09:57] <CubeTheThird> Meg, let's see if we can look at your logs
#1270 [09:57] <CubeTheThird> ??> Meg launcher/open
#1271 [09:57] <Absol> Meg: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1272 [09:58] <CubeTheThird> xByGaLaxy, what is your minecraft username?
#1273 [09:58] <Meg> CubeTheThird: ok so open up minecraft launcher?
#1274 [09:58] <xByGaLaxy> xbygalaxy
#1275 [09:58] <CubeTheThird> Meg, no do what Absol said
#1276 [09:58] * cjman113 [cjman113@notlogged] has joined #minecrafthelp
#1277 [09:58] <CubeTheThird> xByGaLaxy, login to account.mojang.com/me
#1278 [09:58] * Colours [Colours@notlogged] has quit. (Ping timeout: 204 seconds)
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#1281 [09:59] <xByGaLaxy> And inside this page that is what I have to do
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#1283 [09:59] <CubeTheThird> xByGaLaxy, do you see your username on that page?
#1284 [10:00] <xByGaLaxy> If I have entered with my e-mail, it me puts that it exports my account or something this way
#1285 [10:00] <Meg> CubeTheThird: ok done that im now joining the server
#1286 [10:00] <CubeTheThird> xByGaLaxy, then you are using the wrong email to login
#1287 [10:01] <Meg> CubeTheThird: shall i post it to you? whats the link
#1288 [10:01] <CubeTheThird> Meg, http://paste.ubuntu.com
#1289 [10:02] <xByGaLaxy> Not, it has left me to enter with my mail
#1290 [10:02] <Meg> CubeTheThird: Its The end part http://paste.ubuntu.com/12295875/
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#1294 [10:02] <CubeTheThird> Meg, does your issue occur without mods?
#1295 [10:03] <Meg> CubeTheThird: idk shall i check
#1296 [10:03] <CubeTheThird> xByGaLaxy, please test ALL of your emails on http://www.minecraft.net/retrievename
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#1299 [10:04] <xByGaLaxy> i done
#1300 [10:04] <CubeTheThird> Meg, please do try that
#1301 [10:04] <Meg> cube YES IT DOES
#1302 [10:04] <CubeTheThird> Meg, can you show me the game output for that?
#1303 [10:04] <Meg> CubeTheThird: yes it does*
#1304 [10:05] <Meg> CubeTheThird: still doesnt work and ok i will
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#1306 [10:05] <CubeTheThird> xByGaLaxy, wait a few minutes. You should get an email confirming which one has your account
#1307 [10:05] <Meg> CubeTheThird: http://paste.ubuntu.com/12295923/
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#1309 [10:06] <CubeTheThird> .mcping play.hivemc.eu
#1310 [10:06] <ExtremeBot> CubeTheThird: 151.80.33.140:25565 is up! There are currently 8877 out of 20000 players, running BeeCord 1.8 (47); with a latency of 0.252s and an MOTD of "07The08Hive 14▏ 15Return of Catching Fire! 04NEW ➤ 08SurvivalGames 14✚ 11SkyWars 09Maps!".
#1311 [10:06] <CubeTheThird> Meg, can you show me the launcher log too?
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#1313 [10:06] <Meg> CubeTheThird: ok
#1314 [10:07] <Meg> CubeTheThird: http://paste.ubuntu.com/12295948/
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#1316 [10:07] <CubeTheThird> hmm I don't see any issues there
#1317 [10:07] <CubeTheThird> Meg, I can't remember. Did I ask you to check if windows firewall was blocking java?
#1318 [10:07] <xByGaLaxy> It does not come to me at all to the mail
#1319 [10:08] <Shishkabobninja> i recently got windows 10 and minecraft kept on crashing ever since
#1320 [10:08] <Meg> CubeTheThird: Dont think so
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#1322 [10:08] <CubeTheThird> xByGaLaxy, wait 15 minutes. If then you still don't get it, you will have to contact Mojang
#1323 [10:08] <CubeTheThird> Shishkabobninja, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#1325 [10:08] <CubeTheThird> Meg, can you do that?
#1326 [10:08] <Meg> CubeTheThird: so i need to switch off windows firewall?
#1327 [10:08] <Shishkabobninja> ok http://paste.ubuntu.com/12287928/
#1328 [10:08] <CubeTheThird> Meg, you could try that too
#1329 [10:09] <xByGaLaxy> CubeTheThird thanks
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#1331 [10:09] <CubeTheThird> Shishkabobninja, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1332 [10:09] <Meg> CubeTheThird: i dont understand how to do that
#1333 [10:09] <Meg> CubeTheThird: windows firewall was blocking java?
#1334 [10:09] <Meg> CubeTheThird: idk how to
#1335 [10:09] <CubeTheThird> Meg, it's possible. Can't say for sure
#1336 [10:09] <CubeTheThird> Meg, in the start menu -> Control panel -> Firewall
#1337 [10:10] <Meg> CubeTheThird: then what
#1338 [10:10] * jemma [jemma@notlogged] has joined #minecrafthelp
#1339 [10:10] <CubeTheThird> Meg, allow a program or feature through the firewall
#1340 [10:10] * Asaphalt [Asaphalt@notlogged] has joined #minecrafthelp
#1341 [10:10] <Meg> CubeTheThird: then?
#1342 [10:11] <CubeTheThird> Meg, make sure all the boxes for java are checked
#1343 [10:11] <Asaphalt> Hi, my Minecraft crashed because of my Driver.
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#1345 [10:11] <Asaphalt> Can anybody help me please?
#1346 [10:11] <CubeTheThird> Asaphalt, do you have a dxdiag report?
#1347 [10:11] <Meg> CubeTheThird: yes they r all ticked
#1348 [10:11] <CubeTheThird> hmm so it's not that either
#1349 [10:11] <Asaphalt> Yes i have: http://paste.ubuntu.com/12295979/
#1350 [10:12] <CubeTheThird> Meg, oh.. wait here's another idea. Did you try at any point, port forwarding?
#1351 [10:12] <CubeTheThird> Asaphalt, one moment
#1352 [10:12] <Meg> CubeTheThird: Yes
#1353 [10:12] <Asaphalt> Okay thank you
#1354 [10:12] <Meg> CubeTheThird: Ohhhh yehhh
#1355 [10:12] <xByGaLaxy> t follows me without coming at all to my mail
#1356 [10:12] <Meg> CubeTheThird: It could be that!
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#1358 [10:12] <CubeTheThird> Meg, that's probably the problem. Remove what you did for that
#1359 [10:13] <CubeTheThird> Asaphalt, you will have 2 drivers to install
#1360 [10:13] <Meg> CubeTheThird: ok ill try that now
#1361 [10:13] <CubeTheThird> Asaphalt, first download and install https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1362 [10:13] <Asaphalt> Okay
#1363 [10:13] <xByGaLaxy> CubeTheThird t follows me without coming at all to my mail
#1364 [10:14] <CubeTheThird> Asaphalt, second download and install catalyst software: http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#1365 [10:14] <Meg> CubeTheThird: Ok removed it let me try mc now
#1366 [10:14] <CubeTheThird> xByGaLaxy, you will have to contact Mojang in that caes
#1367 [10:14] <CubeTheThird> case
#1368 [10:14] <CubeTheThird> ??> xByGaLaxy mojang/email
#1369 [10:14] <Absol> xByGaLaxy: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1370 [10:14] <Absol> xByGaLaxy: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#1373 [10:14] <theeasy8s> when you mean get a new graphics card do you mean install one or physically change it
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#1376 [10:15] <CubeTheThird> theeasy8s, you can't download a graphics card. physically installing one
#1377 [10:15] <Ethan> I'm getting a crash every time I try to open my server it doesn't actually open
#1378 [10:15] <Meg> CubeTheThird: shall i restart my computer
#1379 [10:15] <Asaphalt> The first driver is 124MB big and the second one 287MB?
#1380 [10:16] <CubeTheThird> Ethan, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1381 [10:16] * xByGaLaxy [xByGaLaxy@notlogged] has quit. (Quit: Web client closed)
#1382 [10:16] <Ethan> Should I paste the crash report?
#1383 [10:16] <CubeTheThird> Asaphalt, the catalyst software
#1384 [10:16] <CubeTheThird> Meg, yes, do that
#1385 [10:16] <Ethan> http://paste.ubuntu.com/12296073/
#1386 [10:16] <Meg> CubeTheThird: because i tried restating mc but it didnt work then
#1387 [10:16] <CubeTheThird> ??> Ethan mods
#1388 [10:16] <Absol> Ethan: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1389 [10:16] <Absol> Ethan: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1390 [10:16] <Asaphalt> I'm downloading both right now. It will take a few minutes i guess
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#1392 [10:17] <Asaphalt> CubeTheThird, why do you know that i need those drivers?
#1393 [10:18] <CubeTheThird> Asaphalt, they are for the graphics cards you have listed in your dxdiag report
#1394 [10:18] * rock_ [rock_@notlogged] has joined #minecrafthelp
#1395 [10:18] <rock_> arrumar
#1396 [10:19] * KimmeLongRimme [KimmeLongRimme@notlogged] has joined #minecrafthelp
#1397 [10:19] <rock_> eu preciso arrumar esses problemas para baixar
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#1399 [10:20] <CubeTheThird> ??> rock_ lang/pt
#1400 [10:20] <Absol> rock_: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1401 [10:20] * Meg [Meg@notlogged] has quit. (Ping timeout: 204 seconds)
#1402 [10:20] <rock_> voces podem escrever em portugues
#1403 [10:20] <rock_> por favor
#1404 [10:21] <CubeTheThird> rock_, we only speak English here
#1405 [10:21] <rock_> eu nao entendo
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#1408 [10:21] <CubeTheThird> <Absol> rock_: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1409 [10:21] <rock_> eu nao sei falar engles
#1410 [10:22] <CubeTheThird> rock_, please use translate.google.com
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#1414 [10:23] <Meg> CubeTheThird: doesnt work
#1415 [10:24] <CubeTheThird> Meg, hmm thats strange. Can you tell me what you did with the port forwarding stuff?
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#1417 [10:24] <Richard> i need help with minecraft
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#1419 [10:24] <Richard> hello?
#1420 [10:24] <Meg> CubeTheThird: typed in my hub gateway on internet then option was port forwarding add my ip on to it and made to little options to do with udp and tcp
#1421 [10:24] <CubeTheThird> Richard, what's the problem?
#1422 [10:25] <Richard> thank you for answering first of all
#1423 [10:25] <CubeTheThird> Meg, and you cleared all that, and saved it?
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#1425 [10:25] <Richard> so i updated to windows 10 a month or 2 months ago
#1426 [10:25] <Richard> and
#1427 [10:25] <Meg> CubeTheThird: yes
#1428 [10:25] <Richard> the pixel is not accepted
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#1430 [10:25] <CubeTheThird> Richard, do you have a dxdiag report?
#1431 [10:25] <Richard> yes i do :D
#1432 [10:25] <CubeTheThird> Meg, can you show me a screenshot?
#1433 [10:26] <Richard> how do i send it to you?
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#1435 [10:26] <CubeTheThird> Richard, paste it onto http://paste.ubuntu.com and give the URL here.
#1436 [10:26] <Richard> okay here it is
#1437 [10:26] <Richard> here http://paste.ubuntu.com/12296157/
#1438 [10:26] <CubeTheThird> Richard, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1439 [10:26] <Richard> i can't downgrade
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#1443 [10:27] <Richard> thats what im trying to find out
#1444 [10:27] <Richard> how to downgrade
#1445 [10:27] <Richard> hello?
#1446 [10:27] <CubeTheThird> Richard, oh, so the downgrade option expired?
#1447 [10:27] <Richard> yes
#1448 [10:27] * annakarol [annakarol@notlogged] has quit. (Ping timeout: 204 seconds)
#1449 [10:27] <CubeTheThird> ah
#1450 [10:27] <CubeTheThird> Richard, do you have an installation disc for windows 7?
#1451 [10:28] <Richard> whats that?
#1452 [10:28] <Richard> my computer came with windows 7
#1453 [10:28] <Meg> CubeTheThird: OMG I FIXED IT!
#1454 [10:28] <Richard> fixed what?
#1455 [10:28] <Meg> CubeTheThird: i forgot to save it xD
#1456 [10:28] <CubeTheThird> Meg, oh good!
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#1459 [10:28] <MDSLHDS> http://paste.ubuntu.com/12296202/
#1460 [10:28] <Richard> no i don't have a installation disc for windows 7
#1461 [10:28] <Meg> CubeTheThird: thank you ever so much ive been here since half 2 xD
#1462 [10:28] <IngiVsGamer> hello?
#1463 [10:28] * Lilacsandroses [Lilacsandroses@notlogged] has quit. (Quit: Web client closed)
#1464 [10:29] <Richard> HELLO?
#1465 [10:29] <Meg> CubeTheThird: Have a nice day :D
#1466 [10:29] <CubeTheThird> MDSLHDS, you did not paste the complete report onto the website
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#1468 [10:29] * MDSLHDS [MDSLHDS@notlogged] has quit. (Client Quit)
#1469 [10:29] <CubeTheThird> Richard, not sure then. You should contact microsoft support about it
#1470 [10:29] <Richard> okay whats the URL
#1471 [10:29] <CubeTheThird> .g microsoft support
#1472 [10:29] <ExtremeBot> CubeTheThird: https://support.microsoft.com/ — Microsoft Support — Microsoft Help and Support provides support for Microsoft products. Find solutions for top issues, common problems or get support from a professional.
#1473 [10:29] <Richard> k
#1474 [10:29] <CubeTheThird> hello IngiVsGamer
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#1476 [10:30] <IngiVsGamer> hi there
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#1485 [10:31] <IngiVsGamer> do you know how to fix minecraft he always crash
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#1487 [10:31] <CubeTheThird> IngiVsGamer, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1488 [10:31] <IngiVsGamer> ok
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#1491 [10:32] * Abu [Abu@notlogged] has joined #minecrafthelp
#1492 [10:32] <Abu> hi
#1493 [10:32] <Abu> i need help please
#1494 [10:32] <Abu> i think somebody found out my password and has taken my account
#1495 [10:32] <Asaphalt> CubeTheThird, it's running!
#1496 [10:32] <Abu> my name has been changed and my account is no longer registered to my old account
#1497 [10:32] <Asaphalt> Thank you sooo much!!!
#1498 [10:33] <CubeTheThird> ??> Abu account/hacked
#1499 [10:33] <Absol> Abu: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1500 [10:33] <Absol> Abu: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1501 [10:33] <CubeTheThird> Asaphalt, awesome!
#1502 [10:33] <Abu> i have my transaction id
#1503 [10:33] <Abu> i searched my name on google
#1504 [10:33] <Asaphalt> You're the best
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#1506 [10:33] <CubeTheThird> ??> Abu account/send-email
#1507 [10:33] <Abu> somebody changed it from IMeanBuisness (spelt wrong cause i made it when i was young) to iAmHabib
#1508 [10:33] <Absol> Abu: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1509 [10:34] <Abu> kk
#1510 [10:34] <Abu> ill try
#1511 [10:34] <Abu> thanks guys
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#1513 [10:35] * Ritsuka is now known as Kaname
#1514 [10:37] <SimonvonPolch> ,I got a failure message on my windows notebook right after starting mc -> pixel format not accelerated...? I got the dxdiag report here: http://paste.ubuntu.com/12296186/ , can someone help me with this issue?
#1515 [10:38] <CubeTheThird> SimonvonPolch, one moment
#1516 [10:38] * miffedlyric [miffedlyric@notlogged] has joined #minecrafthelp
#1517 [10:38] <miffedlyric> hi i was woundering why i cant join servers it comes bad login
#1518 [10:38] <CubeTheThird> SimonvonPolch, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1519 [10:38] <CubeTheThird> miffedlyric, did you recently change your username?
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#1521 [10:39] <CubeTheThird> SimonvonPolch, please note, your graphics card is not supported beyond windows 7, so doing an upgrade is discouraged
#1522 [10:39] <SimonvonPolch> ok - i'm trying... thanks
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#1527 [10:40] <SimonvonPolch> ok - understood.
#1528 [10:41] * riversworld7 [riversworld7@notlogged] has joined #minecrafthelp
#1529 [10:41] <riversworld7> Help pls
#1530 [10:41] <riversworld7> guys ?
#1531 [10:41] <CubeTheThird> riversworld7, what's the problem?
#1532 [10:41] <riversworld7> ehhhhhhhhhhhhhh
#1533 [10:41] <miffedlyric> no i didnt change my username
#1534 [10:41] <riversworld7> my minecraft keep crash :(
#1535 [10:41] <CubeTheThird> miffedlyric, did you purchase minecraft?
#1536 [10:42] <riversworld7> im already purchase it
#1537 [10:42] <miffedlyric> yes
#1538 [10:42] <riversworld7> can u help me Cube :D
#1539 [10:43] <riversworld7> im really need help
#1540 [10:43] <Sam_> Hey, minecraft keeps crashing on start because it doesnt like my graphics but i can,t update them. anyone have any suggetsions?
#1541 [10:43] <riversworld7> idk
#1542 [10:43] <riversworld7> im just cant play minecraft :(
#1543 [10:44] <riversworld7> im really want too test the death run minigame :D
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#1546 [10:45] <riversworld7> guys ?
#1547 [10:45] * gmidecaax [gmidecaax@notlogged] has joined #minecrafthelp
#1548 [10:45] <riversworld7> im need help !
#1549 [10:45] <Sam_> can someone anwser me so i know your taking notice of what i said
#1550 [10:46] <riversworld7> help !!! im keep crashing on the start !
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#1552 [10:47] <Sam_> come on guys really? who actually knows how to fix my problem?
#1553 [10:47] <Sam_> Hey, minecraft keeps crashing on start because it doesnt like my graphics but i can,t update them. anyone have any suggetsions?#
#1554 [10:47] * JuliusJoz [JuliusJoz@notlogged] has quit. (Ping timeout: 204 seconds)
#1555 [10:47] <Sam_> bye bye
#1556 [10:47] <Sam_> bye bye
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#1559 [10:48] <Andrio> ??> riversworld7 launcher/crash-log
#1560 [10:48] <Absol> riversworld7: We need to see your crash log, which appears after a crash.
#1561 [10:48] <ZockerEngel> wie nehme ich bei kaspersky die speere für minecrat raus?
#1562 [10:48] <Absol> riversworld7: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1563 [10:48] * Yrs4vr [Yrs4vr@notlogged] has joined #minecrafthelp
#1564 [10:48] <Yrs4vr> it's crashing bad not sure why?
#1565 [10:48] <Andrio> miffedlyric, does closing Minecraft, logging out of the launcher and back in fix it?
#1566 [10:49] <ZockerEngel> my kaspersky blockt my minecraft how can i unlock this?
#1567 [10:49] <riversworld7> hmmm
#1568 [10:49] <riversworld7> can u guys help ?
#1569 [10:49] * minecrafter123 [minecrafter123@notlogged] has joined #minecrafthelp
#1570 [10:49] <Yrs4vr> i need a ticket to show you what's going on with my MC
#1571 [10:49] <riversworld7> here a link too it andrio :)
#1572 [10:49] * miffedlyric [miffedlyric@notlogged] has quit. (Ping timeout: 204 seconds)
#1573 [10:50] <Andrio> ??> Yrs4vr launcher/crash-log
#1574 [10:50] <Absol> Yrs4vr: We need to see your crash log, which appears after a crash.
#1575 [10:50] <Absol> Yrs4vr: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1576 [10:50] <riversworld7> kay
#1577 [10:50] <riversworld7> here it is :D
#1578 [10:50] <riversworld7> http://paste.ubuntu.com/12296459/
#1579 [10:51] <Yrs4vr> http://paste.ubuntu.com/12296462/ here you go thank you
#1580 [10:51] <Andrio> ??> riversworld7 win/DXDiag
#1581 [10:51] <Absol> riversworld7: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1583 [10:51] <minecrafter123> can somebody help me i updated my windows 8.1 to windows 10 but i canot play anymore minecraft because my driver is not update how can i fix it
#1584 [10:52] <Andrio> Yrs4vr, 228 MB of RAM is just not enough.
#1585 [10:52] <Andrio> ??> Yrs4vr launcher/more-RAM
#1586 [10:52] <Absol> Yrs4vr: A forum post which explains how to allocate more RAM to Minecraft can be found here: http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/tutorials-and-faqs/1871637-tutorial-allocate-more-memory-for-minecraft
#1587 [10:52] <riversworld7> :v
#1588 [10:52] <riversworld7> again !
#1589 [10:52] <riversworld7> pls can u guys help /
#1590 [10:52] <Andrio> again?
#1591 [10:52] <Andrio> ??> minecrafter123 win/DXDiag
#1592 [10:52] <Absol> minecrafter123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1593 [10:52] <riversworld7> it crashes again...
#1594 [10:53] <Andrio> riversworld7, so follow Absol's instructions
#1595 [10:53] <riversworld7> k m9
#1596 [10:53] <minecrafter123> i already have do et that but it dont works
#1597 [10:53] <riversworld7> m8*
#1598 [10:54] <riversworld7> me too...............
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#1600 [10:54] <minecrafter123> can somebody help me i updated my windows 8.1 to windows 10 but i canot play anymore minecraft because my driver is not update how can i fix it
#1601 [10:54] <Andrio> May I see the link to your DXDiag report?
#1602 [10:54] <minecrafter123> yes
#1603 [10:55] <riversworld7> guys...
#1604 [10:55] <minecrafter123> http://paste.ubuntu.com/12296506/ here it is
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#1606 [10:55] <riversworld7> here it my http://paste.ubuntu.com/12296330/
#1607 [10:56] <Pixel879> Help! I can't long in with my account!
#1608 [10:56] <Yrs4vr> ok did the change but still crashed http://paste.ubuntu.com/12296507/
#1609 [10:56] <Anni94> can somebody help me? i updated my windows 7 to windows 10 but i cannot play anymore minecraft because my driver is not update. how can i fix it
#1610 [10:56] <Pixel879> I only log in with my brother's account!
#1611 [10:56] <minecrafter123> andrio?
#1612 [10:57] <Pixel879> I don't understand?
#1613 [10:57] <riversworld7> absol ?
#1614 [10:57] <Pixel879> Help!!!!!
#1615 [10:57] <minecrafter123> andrio?
#1616 [10:57] * Pixel879 [Pixel879@notlogged] has quit. (Client Quit)
#1617 [10:57] <Andrio> ...my Internet connection died
#1618 [10:57] <minecrafter123> is it working andrio
#1619 [10:57] <minecrafter123> for my minecraft
#1620 [10:58] * lipinho [lipinho@notlogged] has joined #minecrafthelp
#1621 [10:58] <minecrafter123> can somebody help me i updated my windows 8.1 to windows 10 but i canot play anymore minecraft because my driver is not update how can i fix it
#1622 [10:58] <Andrio> minecrafter123, install this driver: http://www.nvidia.com/download/driverResults.aspx/90500/en-us
#1623 [10:58] <Andrio> ??> Anni94 win/DXDiag
#1624 [10:58] <Absol> Anni94: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1625 [10:58] * suprosonic12 [suprosonic12@notlogged] has joined #minecrafthelp
#1626 [10:58] <minecrafter123> oké
#1627 [10:58] <Anni94> http://paste.ubuntu.com/12296475/
#1628 [10:58] <Andrio> riversworld7, that isn't the complete report
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#1630 [10:59] <riversworld7> kay
#1631 [10:59] <Andrio> ??> Yrs4vr launcher/game-output
#1632 [10:59] <Absol> Yrs4vr: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1633 [10:59] <Absol> Yrs4vr: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1634 [10:59] <Andrio> Anni94, that's not a complete DXDiag report
#1635 [10:59] <minecrafter123> if i downloaded this andrio can i play again minecraft?
#1636 [11:00] <riversworld7> here it is http://paste.ubuntu.com/12296572/
#1637 [11:00] <Andrio> minecrafter123, after installing that, you should be able to
#1638 [11:01] <minecrafter123> oké if i downloaded it i can play again
#1639 [11:01] <suprosonic12> I recently installed Windows 10, and now I can't seem to find a compatible graphics driver for Minecraft. I can't access Intel's auto-detector
#1640 [11:01] <Andrio> riversworld7, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032.
#1641 [11:01] <minecrafter123> andrio if i downloaded i can play again hé
#1642 [11:02] <Yrs4vr> it's not letting me change the numbers http://paste.ubuntu.com/12296591/
#1643 [11:02] <Andrio> minecrafter123, you need to open it
#1644 [11:02] * SecureBark55538 [SecureBark55538@notlogged] has joined #minecrafthelp
#1645 [11:02] <Anni94> http://paste.ubuntu.com/12296598/
#1646 [11:02] <minecrafter123> oké
#1647 [11:02] <minecrafter123> its 50%
#1648 [11:02] <minecrafter123> 80%
#1649 [11:03] <minecrafter123> 97%
#1650 [11:03] <minecrafter123> 100%
#1651 [11:03] <minecrafter123> hé is scanning
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#1653 [11:03] <Andrio> Anni94, install the Catalyst software suite from http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#1654 [11:04] <SecureBark55538> When I try to connect to a certain server it says "Could not find a server to connect to, please report" It also says the servers online.
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#1656 [11:04] <Andrio> Yrs4vr, ok
#1657 [11:04] <Andrio> Yrs4vr, on the Start menu, search for 'environment variables'.
#1658 [11:05] <SecureBark55538> Ok
#1659 [11:05] <Andrio> Make sure _JAVA_OPTIONS is not listed in the Environment variables settings dialog
#1660 [11:05] <Andrio> SecureBark55538, modded server?
#1661 [11:05] <SecureBark55538> No
#1662 [11:05] <Andrio> Yrs4vr, if it is listed, delete it
#1663 [11:05] <Yrs4vr> yok
#1664 [11:05] <Andrio> SecureBark55538, where's the server?
#1665 [11:06] * ebr4134 [ebr4134@notlogged] has joined #minecrafthelp
#1666 [11:06] <SecureBark55538> play.whynncraft.com
#1667 [11:06] <Andrio> That is modded.
#1668 [11:07] <SecureBark55538> oh
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#1670 [11:07] * Ramon77 [Ramon77@notlogged] has joined #minecrafthelp
#1671 [11:07] <SecureBark55538> What should I do?
#1672 [11:07] <Ramon77> I can not sign in to Minecraft. Why is that?
#1673 [11:07] * Triston [Triston@notlogged] has joined #minecrafthelp
#1674 [11:08] <CubeTheThird> Ramon77, what happens when you try?
#1675 [11:08] <SecureBark55538> Nevermind, It worked!!
#1676 [11:08] <SecureBark55538> Thank you!!!
#1677 [11:08] <ebr4134> Hi. Need help setting my son up on Minecraft PC for first time. Having trouble with graphics driver saying we need to update but did not find any updates. Here is dxdiag report...Thanks. http://paste.ubuntu.com/12296612/
#1678 [11:08] <Andrio> mm
#1679 [11:08] * Andrio goes to sleep.
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#1680 [11:09] <Ramon77> othing. It seems only the message that my password or my username is incorrect
#1681 [11:09] <CubeTheThird> ebr4134, one moment
#1682 [11:09] <CubeTheThird> Ramon77, have you tried resetting it?
#1683 [11:09] <Ramon77> yes
#1684 [11:09] <CubeTheThird> ebr4134, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1685 [11:09] * Asaphalt [Asaphalt@notlogged] has quit. (Ping timeout: 204 seconds)
#1686 [11:09] <CubeTheThird> ??> Ramon77 login/throttle
#1687 [11:09] <Absol> Ramon77: Your login is being throttled, which will prevent you from logging in.
#1688 [11:09] <Absol> Ramon77: You will have to wait 3 hours without logging in for it to reset.
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#1692 [11:10] <Ramon77> OK thank you
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#1694 [11:11] <suprosonic12> I recently installed Windows 10, which seems to be the problem. This is my dxdiag report: http://paste.ubuntu.com/12296539/
#1695 [11:11] <Triston> need help with the dxdiag report here the URL http://paste.ubuntu.com/12296627/
#1696 [11:11] <CubeTheThird> suprosonic12, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1697 [11:11] <CubeTheThird> Triston, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
#1698 [11:12] <Yrs4vr> Andrrio still didn't work
#1699 [11:12] <suprosonic12> ok, thank you
#1700 [11:12] <Triston> Thank help alot
#1701 [11:12] <ebr4134> cubethethird, thanks. using a laptop so can i still get a new graphics card or is this only for desktop?
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#1703 [11:12] <CubeTheThird> ebr4134, only a desktop. It's nearly impossible to replace or add a graphics card in a laptop
#1704 [11:13] <ebr4134> ok. maybe i'll go the windows 7 route then
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#1706 [11:15] <ebr4134> thanks a lot
#1707 [11:15] <CubeTheThird> no problem
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#1723 [11:27] <abelinkin> can anyone help me with optifine. iv downloaded the correct version but when i go to open it with java it does nothing
#1724 [11:27] <OxyMoronik> I used my sons account to play minecraft. it worked perfect. i liked it so i purchaced my own now when i launch the game its stuck on "LOADING" Any suggestions?
#1725 [11:27] <CubeTheThird> ??> abelinkin mods
#1726 [11:27] <Absol> abelinkin: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1727 [11:27] <Absol> abelinkin: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1728 [11:27] <CubeTheThird> OxyMoronik, is this the loading bar in the launcher?
#1729 [11:27] <OxyMoronik> Yes it is
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#1733 [11:30] <CubeTheThird> ??> OxyMoronik launcher/log
#1734 [11:30] <Absol> OxyMoronik: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1735 [11:30] <Absol> OxyMoronik: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1739 [11:33] <Triston> how do you downgrade window 8.1 to window 8
#1740 [11:33] <CubeTheThird> Triston, you will have to look up a guide, or get a professional to assist
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#1746 [11:41] <gustavo> welcome to minecraft help
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#1750 [11:43] <gustavo> gustavo gustavo gustavo
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#1753 [11:43] <CubeTheThird> gustavo, do you need something?
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#1756 [11:43] <aestres> Hi, my Minecraft is hacked. What can I do?
#1757 [11:44] <CubeTheThird> aestres, how do you know it has been hacked?
#1758 [11:44] <gustavo> gamermestre2
#1759 [11:44] <FippoMC> Can anyone help me ? If I start Minecraft it says 408 Request Timeout and if I press play and i want to play online I am not able to connect a Server. Please Help !!
#1760 [11:45] <CubeTheThird> FippoMC, what anti-virus and firewall software do you have?
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#1763 [11:45] <aestres> I can not connect conect
#1764 [11:45] <FippoMC> I have Kasperski
#1765 [11:45] * gmamermestre2 [gmamermestre2@notlogged] has joined #minecrafthelp
#1766 [11:45] <CubeTheThird> aestres, what happens when you try?
#1767 [11:45] <FippoMC> And windows Firewall
#1768 [11:45] <CubeTheThird> ??> FippoMC av/kaspersky
#1769 [11:45] <Absol> FippoMC: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1770 [11:45] <CubeTheThird> gmamermestre2, do you need something?
#1771 [11:45] <FippoMC> Yes?!
#1772 [11:46] <CubeTheThird> FippoMC, do what Absol said
#1773 [11:46] <aestres> I can not connect they stay ''Try again''
#1774 [11:47] <CubeTheThird> aestres, you can't connect to a specific server?
#1775 [11:47] * riversworld7 [riversworld7@notlogged] has quit. (Ping timeout: 204 seconds)
#1776 [11:47] <aestres> I can not in my Minecraft acount
#1777 [11:48] <aestres> Also in Minecraft
#1778 [11:48] <FippoMC> I have the normal byed Kaspersky i dont know whatyou mean :(
#1779 [11:48] <FippoMC> bought
#1780 [11:48] * gmamermestre2 [gmamermestre2@notlogged] has quit. (Client Quit)
#1781 [11:48] <CubeTheThird> <Absol> FippoMC: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1782 [11:48] <Triston> are there any way to make minecraft work on window 8.1
#1783 [11:49] <FippoMC> Thx i´ll try it
#1784 [11:49] <CubeTheThird> Triston, your graphics card is not compatible with windows 8.1
#1785 [11:49] <Triston> i cant find a way to downgrade my computer to windows 8
#1786 [11:50] <CubeTheThird> Triston, what about to windows 7?
#1787 [11:50] <aestres> what can I do
#1788 [11:51] <CubeTheThird> aestres, I don't understand what the problem is. Where does it tell you to try again?
#1789 [11:51] <Triston> it never been window 7 only vista and 8
#1790 [11:51] <CubeTheThird> Triston, any version older than 8.1 will do
#1791 [11:52] <Triston> ok ill try
#1792 [11:52] <aestres> I can my password but I can't join
#1793 [11:52] <CubeTheThird> aestres, have you tried resetting your password?
#1794 [11:53] <aestres> yes
#1795 [11:53] <CubeTheThird> aestres, what is your minecraft username?
#1796 [11:53] <aestres> Aestres
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#1798 [11:54] <CubeTheThird> ??> aestres login/throttle
#1799 [11:54] <Absol> aestres: Your login is being throttled, which will prevent you from logging in.
#1800 [11:54] <Absol> aestres: You will have to wait 3 hours without logging in for it to reset.
#1801 [11:56] <FippoMC> I cant connect to any Server ! Its says Java.Lang.NullPointerExpencion: group. I also restarted Minecraft and my Lapdop. I also Disabled my Kaspersky antivirus , but it didnt work. Pleas Help !
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#1803 [11:56] <CubeTheThird> ??> FippoMC tools/hjt
#1804 [11:56] <Absol> FippoMC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1805 [11:56] <Absol> FippoMC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1809 [11:59] <Anni94> http://paste.ubuntu.com/12297135/
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#1811 [12:00] <sasukefans_> http://paste.ubuntu.com/12297174/
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#1813 [12:00] <CubeTheThird> Anni94, one moment
#1814 [12:00] <FippoMC> Here is my Link : http://paste.ubuntu.com/12297178/
#1815 [12:01] <Anni94> ok
#1816 [12:01] <CubeTheThird> FippoMC, what is BeSecure?
#1817 [12:01] <FippoMC> Pleas Help soon i have a Server and i want to join it :)
#1818 [12:01] <FippoMC> I dont know
#1819 [12:02] <CubeTheThird> FippoMC, I recommend you uninstall it in that case
#1820 [12:02] <FippoMC> No i install nothing
#1821 [12:02] <FippoMC> I dont know what BeScure is
#1822 [12:03] <FippoMC> I´ll try it
#1823 [12:04] <CubeTheThird> Anni94, can you find me your computer model number?
#1824 [12:04] * Im2Op4uM8 [Im2Op4uM8@notlogged] has joined #minecrafthelp
#1825 [12:05] <Anni94> one moment
#1826 [12:05] <Anni94> one moment
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#1829 [12:06] <PsychoFace> Hi!
#1830 [12:06] <CubeTheThird> hello PsychoFace
#1831 [12:07] <FippoMC> I uninstall it what shall i do know ?
#1832 [12:07] <CubeTheThird> FippoMC, reboot your computer, and try playing again
#1833 [12:08] <FippoMC> You mean Restart or what ?
#1834 [12:08] <CubeTheThird> yes
#1835 [12:08] <FippoMC> ok thanks
#1836 [12:08] <PsychoFace> I want to discuss hacked clients
#1837 [12:09] <CubeTheThird> PsychoFace, this chatroom is for vanilla minecraft tech support
#1838 [12:09] <Anni94> HP Pavilion g6 Notebook PC
#1839 [12:09] <CubeTheThird> Anni94, that is not the model number
#1840 [12:09] <CubeTheThird> ??> Anni94 oem/hp/product-number
#1841 [12:09] <Absol> Anni94: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1842 [12:09] <Absol> Anni94: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#1843 [12:10] <PsychoFace> Anyone can modify Minecraft with the source code, right?
#1844 [12:11] <CubeTheThird> only the developers have the source code
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#1847 [12:14] <Anni94> i cant find the number
#1848 [12:14] <CubeTheThird> Anni94, it may be written on a sticker on or beneath your computer
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#1850 [12:15] <PsychoFace> CubeTheThird that's not true
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#1852 [12:15] <Triston> are there way to play minecraft on a website
#1853 [12:16] <PsychoFace> There is MCP - Minecraft Coder Pack, isn't that source code?
#1854 [12:16] <Anni94> 584037-001 or the product key
#1855 [12:16] <CubeTheThird> PsychoFace, technically no
#1856 [12:16] <Lord_Ralex> PsychoFace, that is a decompiled version, whcih is not the original source code
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#1858 [12:16] <CubeTheThird> Anni94, one sec
#1859 [12:16] <FippoMC> Thanks a lot !!!!!1 :)
#1860 [12:16] <PsychoFace> Oh okay
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#1865 [12:17] <PsychoFace> So you are from Mojang or no?
#1866 [12:17] <CubeTheThird> Anni94, what about the product key
#1867 [12:17] <CubeTheThird> PsychoFace, this is a volunteer-run chatroom. We do not work for Mojang
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#1869 [12:18] <Triston> are there way to play minecraft on a website
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#1872 [12:18] <Anni94> BR7TX-MTVMJ-BCKRX-WWVJ6-P3GYH
#1873 [12:18] <CubeTheThird> Triston, regardless, it will still require proper utilization of your graphics card
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#1876 [12:19] <aestres> There is a Windows Sockets Error: 10107
#1877 [12:19] <Triston> uhhhhhggg
#1878 [12:19] <CubeTheThird> Anni94, wait, is that a laptop or desktop?
#1879 [12:19] <Finnster> My Minecraft won't connect to the internet. And I can't go onto my Singleplayer worlds, as my Minecraft crashes. This is on Vanilla Minecraft, and when I go onto FTB and Technic I can't play as I can't reach their servers. I've reinstalled Java and am running the 64bit version (I have 64 bit Windows 10). https://gyazo.com/3900c9ecd350bd94c151c119217059f4 and http://pastebin.com/8n7tZXCJ
#1880 [12:19] <CubeTheThird> aestres, ohh. Can you open cmd as administrator?
#1881 [12:19] <Triston> it just that i dont want to use usb or cd
#1882 [12:20] <Anni94> laptop
#1883 [12:20] <PsychoFace> So if I suggest feature, you CAN'T just tell Mojang to add it?
#1884 [12:20] <Spencer> I've followed every instruction on how to fix the minecraft is out of memory error and its still not working, can anyone help me?
#1885 [12:20] <CubeTheThird> PsychoFace, nope
#1886 [12:20] <CubeTheThird> Spencer, are you using mods or resource packs?
#1887 [12:21] <Spencer> yeah, im using a few mods, they were running fine then out of nowhere minecraft crashed and gave me that error. when i try to give it more ram the world doesnt load
#1888 [12:21] <CubeTheThird> Spencer, does your issue occur without mods?
#1889 [12:22] <CubeTheThird> Anni94, I can't seem to find which model is yours
#1890 [12:22] <Spencer> i don't believe so
#1891 [12:22] <PsychoFace> Would anyone like to be able to make his own GUI?
#1892 [12:22] <Anni94> okay
#1893 [12:22] <PsychoFace>
#1894 [12:22] <CubeTheThird> PsychoFace, as I said before, this chatroom is only for tech support
#1895 [12:23] <CubeTheThird> Anni94, I can give you a driver to try, but if that doesn't work you'll have to downgrade windows
#1896 [12:23] <CubeTheThird> Anni94, try download and install catalyst software: http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#1897 [12:23] <Anni94> lets try
#1898 [12:24] <PsychoFace> There is Windows 10 version, right?
#1899 [12:24] <CubeTheThird> the windows 10 beta yes
#1900 [12:24] <aestres> what is cmd
#1901 [12:25] <PsychoFace> Well since Microsoft bought Minecraft, the release process is SLOWED DOWN
#1902 [12:25] <CubeTheThird> aestres, search your computer for cmd. Right-click on it and choose Run as Administrator
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#1904 [12:25] <Spencer> when i try to open vanilla minecraft it doesnt load either, it just stays stuck on the "loading world, building terrain" screen until it crashes or it doesn't even load at all, it just stays there
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#1906 [12:26] <CubeTheThird> PsychoFace, that is unrealted
#1907 [12:26] <CubeTheThird> *unrealated
#1908 [12:26] <CubeTheThird> brb
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#1912 [12:28] <Triston> hey i got a laptop and minecraft work on it vut the laptop is slow so can you somehow make it work on the desktop with wire or something
#1913 [12:28] <Triston> vut = work
#1914 [12:29] <Clock> Triston, you can make it work on the desktop, by downgrading windows
#1915 [12:29] <Triston> but i dont have usb or cd
#1916 [12:29] <PsychoFace> Why would some1 downgrade Windows?
#1917 [12:29] <PsychoFace> Triston
#1918 [12:29] <PsychoFace> I can help you reinstalling Windows
#1919 [12:30] <Triston> what
#1920 [12:30] <PsychoFace> I can help you reinstalling Windows
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#1922 [12:30] <Triston> ok
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#1924 [12:30] <PsychoFace> But not here, do you have like Skype or something?
#1925 [12:30] <Triston> nope
#1926 [12:30] <MadLuke99> logging into account after a passwrod reset
#1927 [12:30] <Clock> ??> Spencer win/reinst
#1928 [12:30] <Absol> Spencer: You may need to reinstall the locally installed files that Minecraft puts into place.
#1929 [12:30] <Absol> Spencer: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1930 [12:30] <PsychoFace> Triston
#1931 [12:30] <PsychoFace> First
#1932 [12:30] <Clock> ??> MadLuke99 login/throttle
#1933 [12:31] <PsychoFace> Why do you want to DOWNGRADE????
#1934 [12:31] <Absol> MadLuke99: Your login is being throttled, which will prevent you from logging in.
#1935 [12:31] <Absol> MadLuke99: You will have to wait 3 hours without logging in for it to reset.
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#1937 [12:31] <MadLuke99> why is it throttled?
#1938 [12:31] <Clock> too many failed attempts
#1939 [12:31] * Ritsuka is now known as Kaname
#1940 [12:31] <Triston> so i can play minecraft it wont work on 8.1
#1941 [12:31] <MadLuke99> extra secutiry?
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#1943 [12:31] <Clock> yes
#1944 [12:31] <PsychoFace> Why wouldn't it work, Triston?
#1945 [12:31] <CubeTheThird> PsychoFace, their graphics card had no drivers for editions of windows beyond windows 8
#1946 [12:31] <Spencer> okay, ill try that and let you know what happens, thank you!
#1947 [12:31] <Triston> because it crashes
#1948 [12:31] <MadLuke99> too many tries....ahhh gotcha..will that aso affectr trying to download hexxit too?
#1949 [12:31] <PsychoFace> Cube
#1950 [12:31] <MadLuke99> since that needs thte new assword?
#1951 [12:32] <Clock> yes
#1952 [12:32] <MadLuke99> thaks clock
#1953 [12:32] <MadLuke99> have a good day
#1954 [12:32] <Triston> wtf cube
#1955 [12:32] <PsychoFace> My bro HAD Windows 8 or 8.1, it worked really smooth
#1956 [12:32] * Anni94 [Anni94@notlogged] has quit. (Quit: Web client closed)
#1957 [12:32] <GreyVulpine> PsychoFace - If you don't know what you're talking about, please don't pipe in
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#1959 [12:32] <PsychoFace> :D ok
#1960 [12:32] <PsychoFace> Well I can help him downgrade it
#1961 [12:32] <aestres> How i can do this
#1962 [12:33] <CubeTheThird> aestres, do you have cmd open?
#1963 [12:33] <GreyVulpine> PsychoFace - The issue is that Triston's graphics card doesn't have driver support under what they're using for windows right now
#1964 [12:33] <aestres> yes
#1965 [12:33] <Triston> without usb and cd
#1966 [12:33] <CubeTheThird> aestres, run this command in it: netsh winsock reset
#1967 [12:33] <GreyVulpine> PsychoFace - Good luck.
#1968 [12:33] <Triston> lol
#1969 [12:33] <PsychoFace> Okay, so upgrade to Windows 10 won't work, right?
#1970 [12:33] <CubeTheThird> nope
#1971 [12:33] <GreyVulpine> Definitely not
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#1973 [12:33] <PsychoFace> I'm more software person than hardware
#1974 [12:34] <GreyVulpine> PsychoFace - Then you should know this
#1975 [12:34] <PsychoFace> :D
#1976 [12:34] <Triston> ok so what i do
#1977 [12:34] <PsychoFace> I think downgrade
#1978 [12:35] <PsychoFace> Right?
#1979 [12:35] <PsychoFace> :D
#1980 [12:35] <GreyVulpine> PsychoFace - Correct.
#1981 [12:35] <Extreme> Triston: Did you recently upgrade to 8.1?
#1982 [12:36] <Triston> i think a year ago or two
#1983 [12:36] <PsychoFace> GreyVulpine - can he downgrade to Windows 7?
#1984 [12:36] <PsychoFace> Or something older?
#1985 [12:36] <GreyVulpine> PsychoFace - Windows 7 will work
#1986 [12:36] <PsychoFace> Okay, thanks
#1987 [12:36] <PsychoFace> Triston
#1988 [12:36] <Finnster> My Minecraft won't connect to the internet. This is on Vanilla Minecraft, and when I go onto FTB and Technic I can't play as I can't reach their servers to authenticate my account. I've reinstalled Java and am running the 64bit version (I have 64 bit Windows 10). Also I can't open single-player worlds as my Minecraft crashes. Errors (from an brand new install/clean wipe of %appdata% and ProgamFilesx86): When starting Minecraf
#1989 [12:36] <aestres> they say i have to be the administrator, what they mine?
#1990 [12:37] <CubeTheThird> Finnster, does the default launcher work?
#1991 [12:37] <Extreme> Triston: You can try the driver from Dell here: http://downloads.dell.com/video/R251529.exe
#1992 [12:37] <PsychoFace> Triston are you using Windows Home, Pro or something else?
#1993 [12:37] <CubeTheThird> aestres, you are supposed to right-click on cmd, and choose Run as Administrator
#1994 [12:37] <Extreme> PsychoFace: I've got it.
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#1996 [12:37] <Finnster> No
#1997 [12:37] <Finnster> It doesnt
#1998 [12:37] <CubeTheThird> Finnster, what anti-virus and firewall software do you have?
#1999 [12:38] <PsychoFace> Extreme: So he does not have to downgrade?
#2000 [12:38] <Triston> pro
#2001 [12:38] <Finnster> Windows Firewall, Avast Premium (with firewall, but diasbled) and Malwarebytes free
#2002 [12:38] <HOTD2002> trying to download minecraft for the first time. it launches an installer and then goes to "downloading runtime" then encourneters an error
#2003 [12:38] <PsychoFace> Extreme: So he does not have to downgrade?
#2004 [12:38] <CubeTheThird> ??> Finnster tools/hjt
#2005 [12:38] <Absol> Finnster: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2006 [12:38] <Absol> Finnster: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2007 [12:38] <CubeTheThird> HOTD2002, whats the error?
#2008 [12:39] * Zedwick [Zedwick@notlogged] has joined #minecrafthelp
#2009 [12:39] <HOTD2002> waiting for it to pop up again
#2010 [12:39] <Extreme> PsychoFace: Most laptops will not accept drivers that aren't from the system OEM. I'm checking if they are able to install drivers from the OEM before they downgrade.
#2011 [12:39] <Finnster> Okay
#2012 [12:40] <Finnster> https://gyazo.com/f136a4bfccc49f6bba40e0edb1d1e0e3
#2013 [12:40] <PsychoFace> Ok
#2014 [12:40] <Triston> hey extreme i download it
#2015 [12:40] <CubeTheThird> Finnster, just click ok and continue
#2016 [12:40] <Finnster> Okay
#2017 [12:41] <Extreme> Triston: Run it and it should begin extracting its files.
#2018 [12:41] <Finnster> Here you are: http://pastebin.com/T4nmm7wg
#2019 [12:41] <Finnster> (I prefer pastebin)
#2020 [12:41] <CubeTheThird> Finnster, so does the launcher only say play offline?
#2021 [12:42] <Finnster> Yeah
#2022 [12:42] <PsychoFace> Everyone loves pastebin :D
#2023 [12:42] <Finnster> lol
#2024 [12:42] <aestres> I have done it with cdm, and they are some points to choose, wich one shuld I take
#2025 [12:42] <CubeTheThird> aestres, what do you mean?
#2026 [12:42] <CubeTheThird> Finnster, hmm. Did vmware add network connections?
#2027 [12:42] <Finnster> Yeah
#2028 [12:43] <PsychoFace> Helpers, do you get paid for doing this?
#2029 [12:43] <GreyVulpine> PsychoFace - Yes, in love and thanks.
#2030 [12:43] <CubeTheThird> Finnster, could you disable those? they might be interfering
#2031 [12:43] <CubeTheThird> and hugs
#2032 [12:43] <HOTD2002> woohoo! just logging in to a help forum made it work lol
#2033 [12:43] <Triston> hey i cant join a sever
#2034 [12:43] <GreyVulpine> Hugs are extra.
#2035 [12:43] <Finnster> I've had them running together for months?
#2036 [12:43] <aestres> there is orders available
#2037 [12:44] <CubeTheThird> Finnster, oh? so this only started recently?
#2038 [12:44] <CubeTheThird> aestres, what are the options?
#2039 [12:44] <aestres> and some points to choose, like audit, dump, help
#2040 [12:44] <PsychoFace> GreyVulpine how many hours a day are you here?
#2041 [12:44] <Finnster> And I deleted all of VMWare's files (Uninstalled and avast deleted everything else) and yes
#2042 [12:44] * That_FlowzZ [That_FlowzZ@notlogged] has joined #minecrafthelp
#2043 [12:44] <CubeTheThird> Finnster, hmm.. let's try a malware scan
#2044 [12:44] <CubeTheThird> ??> Finnster av/adwcleaner
#2045 [12:44] <Absol> Finnster: ADWCleaner is an utility to clean a PC which is infested with malware.
#2046 [12:44] <That_FlowzZ> LOG IN
#2047 [12:44] <Absol> Finnster: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2048 [12:45] <Triston> i cant join a server
#2049 [12:45] <aestres> to set, to show, to remow, to reset
#2050 [12:45] <That_FlowzZ> MINECRAFT HAS FORGOT AND CANCELLED MY ACCOUNT
#2051 [12:45] <CubeTheThird> That_FlowzZ, stop with the caps
#2052 [12:45] <Finnster> I already have AdwCleaner lol
#2053 [12:45] <That_FlowzZ> i need quick help
#2054 [12:45] <That_FlowzZ> any1
#2055 [12:45] * rEZENDEvIL2 [rEZENDEvIL2@notlogged] has joined #minecrafthelp
#2056 [12:45] * rEZENDEvIL2 [rEZENDEvIL2@notlogged] has quit. (Client Quit)
#2057 [12:45] <CubeTheThird> That_FlowzZ, so what is the issue exactly?
#2058 [12:46] * RezendeVil2 [RezendeVil2@notlogged] has joined #minecrafthelp
#2059 [12:46] <PsychoFace> CubeTheThird how many hours a day are you here?
#2060 [12:46] <CubeTheThird> it varies
#2061 [12:46] <CubeTheThird> not like we have a quota or anything
#2062 [12:46] <PsychoFace> Like average
#2063 [12:46] <Finnster> and I have been messing around with DarkComet (to help my friend with his problems and to troll him). But I deleted it and did a full Malwarebytes and Avast scan but it probably wouldnt hurt to do a AdwCleaner
#2064 [12:46] <That_FlowzZ> i just bought minecraft and didnt write down wrong pass or email and it says its incorrect when i try to get my password renewed i dont get the e mail
#2065 [12:46] <CubeTheThird> That_FlowzZ, how long have you waited for the email?
#2066 [12:47] <PsychoFace> CubeTheThird I know but are you here like 2 hours or 10 hours?
#2067 [12:47] <That_FlowzZ> 5-8 h
#2068 [12:47] <That_FlowzZ> and im still not getting anything...
#2069 [12:47] <CubeTheThird> PsychoFace, it really varies, depending on what's going on in the world
#2070 [12:47] <CubeTheThird> That_FlowzZ, you may have to contact Mojang in that case
#2071 [12:47] <PsychoFace> Yeah :D
#2072 [12:47] <CubeTheThird> ??> That_FlowzZ mojang/email
#2073 [12:47] <Absol> That_FlowzZ: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2074 [12:47] <Absol> That_FlowzZ: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2075 [12:48] <That_FlowzZ> ok thank you!
#2076 [12:48] * RezendeVil2 [RezendeVil2@notlogged] has quit. (Client Quit)
#2077 [12:48] <PsychoFace> And one more question, but I don't know if you want to tell, how old are you?
#2078 [12:48] <CubeTheThird> my species does not measure age as yours does
#2079 [12:48] <CubeTheThird> ;
#2080 [12:48] <aestres> dear friend, where are you?, need some help!! so like said, there are some options like to reset, to remow, help, ect
#2081 [12:49] <CubeTheThird> aestres, I don't know where you see these options
#2082 [12:49] * Finnster_ [Finnster_@notlogged] has joined #minecrafthelp
#2083 [12:49] <Finnster_> Alright Im back
#2084 [12:49] * Porkyle [Porkyle@notlogged] has quit. (Ping timeout: 198 seconds)
#2085 [12:49] <GreyVulpine> Most of us here are quite more mature than the average user. We only accept those who can compose themselves when helping out others.
#2086 [12:49] <aestres> they are in mine cdm, i had done what you said
#2087 [12:49] <CubeTheThird> aestres, you are supposed to right-click on cmd.exe BEFORE you open it
#2088 [12:50] <PsychoFace> Well Cube, do you have a real job?
#2089 [12:50] <PsychoFace> If you don't mind I'm asking
#2090 [12:50] <GreyVulpine> PsychoFace - Do you have an issue with minecraft that we can further help you with?
#2091 [12:50] <PsychoFace> Ok, gimme a sec
#2092 [12:50] <GreyVulpine> PsychoFace - If not, I would kindly ask you to refrain from asking CubeTheThird questions while he's currently helping out others.
#2093 [12:51] * aestres [aestres@notlogged] has quit. (Quit: Web client closed)
#2094 [12:52] * Finnster [Finnster@notlogged] has quit. (Ping timeout: 204 seconds)
#2095 [12:53] <PsychoFace> Sorry
#2096 [12:54] <PsychoFace> Do you even help setting up server?
#2097 [12:54] * MrGoldenBR [MrGoldenBR@notlogged] has joined #minecrafthelp
#2098 [12:54] <MrGoldenBR> hello?
#2099 [12:54] <GreyVulpine> PsychoFace - Some of us here do, time permitting.
#2100 [12:54] <GreyVulpine> MrGoldenBR - Hello
#2101 [12:55] <PsychoFace> Oh omk
#2102 [12:55] <PsychoFace> Oh ok
#2103 [12:55] <MrGoldenBR> my minecraft dont play,he crashes
#2104 [12:55] <GreyVulpine> MrGoldenBR - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2105 [12:55] <PsychoFace> Are Hacked Clients legal?
#2106 [12:55] <MrGoldenBR> http://paste.ubuntu.com/12298251/
#2107 [12:55] <GreyVulpine> PsychoFace - They are not.
#2108 [12:56] <MrGoldenBR> my minecraft is original
#2109 [12:56] <PsychoFace> Oh so I can't use them...
#2110 [12:56] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#2111 [12:56] <GreyVulpine> PsychoFace - It would be best if you did not.
#2112 [12:56] <Spencer> ok, update, what absol told me to do didn't work, but i uninstalled and reinstalled minecraft and i can play vanilla minecraft fine, but it gives me the out of memory error when i try to run minecraft with mods
#2113 [12:56] <GreyVulpine> MrGoldenBR - One moment
#2114 [12:56] <MrGoldenBR> ok
#2115 [12:56] <GreyVulpine> MrGoldenBR - Please download and install: http://www.nvidia.com.br/download/driverResults.aspx/89917/br
#2116 [12:57] <GreyVulpine> MrGoldenBR - Reboot when asked, then try minecraft
#2117 [12:57] * Finnster [Finnster@notlogged] has joined #minecrafthelp
#2118 [12:57] <Finnster> I am back!!!
#2119 [12:58] <Finnster> http://pastebin.com/yWPuqi9q
#2120 [12:58] <MrGoldenBR> be right back
#2121 [12:59] * VegettaGaymer [VegettaGaymer@notlogged] has joined #minecrafthelp
#2122 [13:00] <Finnster> ?
#2123 [13:00] * JJ [JJ@notlogged] has joined #minecrafthelp
#2124 [13:01] <PsychoFace> Is there any website that will run server for me forever for free?
#2125 [13:01] * noah [noah@notlogged] has joined #minecrafthelp
#2126 [13:01] <PsychoFace> I guess not, but I just wanna make sure
#2127 [13:01] <Finnster> IT WORKED!!!!!!!
#2128 [13:01] <Finnster> OMG IT WORKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#2129 [13:01] <noah> i cant login im hacked
#2130 [13:01] <Finnster> Gonna go reset my Paypal password -_-
#2131 [13:01] <PsychoFace> noah
#2132 [13:02] <PsychoFace> What do u mean, "hacked"?
#2133 [13:02] * noah [noah@notlogged] has quit. (Client Quit)
#2134 [13:02] * Finnster [Finnster@notlogged] has quit. (Client Quit)
#2135 [13:03] * VegettaGaymer [VegettaGaymer@notlogged] has quit. (Ping timeout: 204 seconds)
#2136 [13:03] * HOTD2002 [HOTD2002@notlogged] has quit. (Quit: Web client closed)
#2137 [13:03] <Cvolton> PsychoFace the only free host I know is triangle.gs
#2138 [13:04] <JJ> Hello, I am unable to run my minecraft as the launcher gives a crash report which states:
#2139 [13:04] <JJ> ---- Minecraft Crash Report ---- // Would you like a cupcake? Time: 9/6/15 12:57 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.creat
#2140 [13:05] <Clock> JJ, post the link to your dxdiag
#2141 [13:05] <JJ> and dxdiag url is http://paste.ubuntu.com/12234561/
#2142 [13:05] <PsychoFace> Thanks Cvolton!
#2143 [13:05] * RE [RE@notlogged] has joined #minecrafthelp
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#2145 [13:05] * RE [RE@notlogged] has quit. (Client Quit)
#2146 [13:05] <Clock> JJ, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#2147 [13:06] <PsychoFace> Clock, I don't know if people wanna downgrade...
#2148 [13:06] <PsychoFace> There has to be another solution
#2149 [13:07] <PsychoFace> I know I'm not any master but downgrading
#2150 [13:07] <CubeTheThird> downgrading from windows 10 is an included option for 1 month after upgrading
#2151 [13:07] <PsychoFace> ...
#2152 [13:07] * That_FlowzZ [That_FlowzZ@notlogged] has quit. (Quit: Web client closed)
#2153 [13:07] <PsychoFace> Ya I know but Windows 10 is much better and faster
#2154 [13:07] <JJ> really downgrade
#2155 [13:08] * Unikitty16 [Unikitty16@notlogged] has joined #minecrafthelp
#2156 [13:08] <Clock> PsychoFace, you don't know what you're talking about
#2157 [13:08] <CubeTheThird> ??> JJ win/downgrade
#2158 [13:08] <Absol> JJ: To downgrade from Windows 10 to a previous version, please follow this link: http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#2159 [13:08] <Unikitty16> Hi help i keep getting this
#2160 [13:08] <Unikitty16> Bad video card drivers! ----------------------- Minecraft was unable to start because it failed to find an accelerated OpenGL mode. This can usually be fixed by updating the video card drivers. --- BEGIN ERROR REPORT 7fe0271 -------- Generated 9/6/15 11:51 AM -- System Details -- Details: Minecraft Version: 1.5.2 Operating System: Windows Vista (x86) version 6.0 Java Version: 1.8.0_2
#2161 [13:09] <PsychoFace> Or he can just download version for Windows 10 Beta :D
#2162 [13:09] <PsychoFace> But it sucks
#2163 [13:09] <CubeTheThird> Unikitty16, paste it onto http://paste.ubuntu.com and give the URL here.
#2164 [13:09] * NightSenox [NightSenox@notlogged] has joined #minecrafthelp
#2165 [13:09] * NightSenox [NightSenox@notlogged] has quit. (Client Quit)
#2166 [13:09] <Unikitty16> http://paste.ubuntu.com/12298507/
#2167 [13:10] <CubeTheThird> Unikitty16, may I ask why you are using version 1.5.2?
#2168 [13:10] * nighthawk [nighthawk@notlogged] has joined #minecrafthelp
#2169 [13:11] <JJ> any other solutions for win 10
#2170 [13:11] <GreyVulpine> PsychoFace - In case you didn't know, many video card manufacturers have legacy lines of product, to which they no longer spend time or effort to continue maintaining. The Intel 945 series chipset is one of those. Take a look for yourself: https://downloadcenter.intel.com/product/81509/Graphics-Drivers-for-Mobile-Intel-945GM-Express-Chipset-Family
#2171 [13:11] <CubeTheThird> JJ, your graphics card is not compatible with windows 10
#2172 [13:11] <GreyVulpine> PsychoFace - I have linked Intel's direct download page for the 945 series, there are no windows 10 drivers available.
#2173 [13:11] * Zedwick_ [Zedwick_@notlogged] has joined #minecrafthelp
#2174 [13:12] * Zedwick [Zedwick@notlogged] has quit. (Ping timeout: 183 seconds)
#2175 [13:12] <PsychoFace> So is it Intel's fault?
#2176 [13:12] <GreyVulpine> In a nutshell, yes.
#2177 [13:13] <GreyVulpine> But really, the 945 series is older than crap in computer hardware years, it won't run minecraft well, with the feature set that it has.
#2178 [13:14] <GreyVulpine> I don't blame Intel for discontinuing support for it, and users should really think about upgrading at that point.
#2179 [13:14] * kelebek11 [kelebek11@notlogged] has joined #minecrafthelp
#2180 [13:15] <CubeTheThird> I'm pretty sure intel discontinued support for that before minecraft existed
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#2182 [13:16] * ikedumancas [ikedumancas@notlogged] has joined #minecrafthelp
#2183 [13:16] * nighthawk [nighthawk@notlogged] has joined #minecrafthelp
#2184 [13:16] <ikedumancas> Hi! Can anyone help me with OpenGL error? here is the pastebin of dxdiag http://paste.ubuntu.com/12298597/
#2185 [13:16] * GirliestMaleGamer [GirliestMaleGamer@notlogged] has joined #minecrafthelp
#2186 [13:17] <GirliestMaleGamer> My minecraft keeps crashing everytime I try to launch it can anyone help?
#2187 [13:17] <CubeTheThird> GirliestMaleGamer, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2188 [13:17] * darwin2000 [darwin2000@notlogged] has joined #minecrafthelp
#2189 [13:17] <CubeTheThird> ikedumancas, one moment
#2190 [13:17] * ItzStreakO_o [ItzStreakO_o@notlogged] has joined #minecrafthelp
#2191 [13:18] <GirliestMaleGamer> http://paste.ubuntu.com/12298636/
#2192 [13:19] <CubeTheThird> ikedumancas, download and install catalyst software: https://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#2193 [13:19] <darwin2000> necesito ayuda no me abre el minecraft sale un problema
#2194 [13:19] <CubeTheThird> GirliestMaleGamer, can you show me a paste of your launcher log?
#2195 [13:19] <ItzStreakO_o> necesto ayuda, el java me usa 100% de cpu! y nose como solucionar
#2196 [13:19] <GirliestMaleGamer> http://paste.ubuntu.com/12298684/
#2197 [13:20] <darwin2000> Paste from darcaicedo@hotmail.com at Sun, 6 Sep 2015 18:14:54 +0000
#2198 [13:20] * dom2005 [dom2005@notlogged] has joined #minecrafthelp
#2199 [13:20] <ItzStreakO_o> Tengo un problema con java, el java me suele usar el 100% de cpu
#2200 [13:20] <CubeTheThird> ??> GirliestMaleGamer win/!
#2201 [13:20] <ikedumancas> Ok. Will update if this works :D
#2202 [13:20] <Absol> GirliestMaleGamer: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#2203 [13:20] <Absol> GirliestMaleGamer: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#2204 [13:21] * nighthawk [nighthawk@notlogged] has quit. (Client Quit)
#2205 [13:22] <darwin2000> yo tengo problemas con el crash report
#2206 [13:23] <darwin2000> me sale esto ---- Minecraft Crash Report ---- // Don't do that. Time: 06/09/15 13:21 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:30
#2207 [13:23] <Clock> ??> darwin2000 lang/es
#2208 [13:23] <Absol> darwin2000: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2209 [13:23] <darwin2000> eso me sale
#2210 [13:23] <MrGoldenBR> thank you to the staff who helped me :D
#2211 [13:23] <ItzStreakO_o> I have a problem with java javaw.exe when I walk into a server uses 100 % cpu need help !!
#2212 [13:23] <Delaxarnyazer> ??> darwin2000 paste
#2213 [13:23] <Absol> darwin2000: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2214 [13:23] * MrGoldenBR [MrGoldenBR@notlogged] has quit. (Quit: Web client closed)
#2215 [13:24] <Clock> darwin2000, post the link to your dxdiag
#2216 [13:24] <GirliestMaleGamer> Thank You CubeTheThird
#2217 [13:25] <ItzStreakO_o> I have a problem with java javaw.exe when I walk into a server uses 100 % cpu need help !!
#2218 [13:26] <darwin2000> http://paste.ubuntu.com/12298776/
#2219 [13:26] <Delaxarnyazer> ??> darwin2000 win/dxdiag
#2220 [13:26] <Absol> darwin2000: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2222 [13:27] <darwin2000> okey wait
#2223 [13:28] <ItzStreakO_o> http://paste.ubuntu.com/12298798/
#2224 [13:30] <ItzStreakO_o> I have a problem with java javaw.exe when I walk into a server uses 100 % cpu need help !!
#2225 [13:30] <darwin2000> This is the URL http://paste.ubuntu.com/12298804/
#2226 [13:30] * icakathebest88 [icakathebest88@notlogged] has joined #minecrafthelp
#2227 [13:30] <ItzStreakO_o> http://paste.ubuntu.com/12298798/
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#2229 [13:31] <GirliestMaleGamer> ItzStreak0_o Im not apart of staff but if it was me I would reinstall minecraft
#2230 [13:32] <CubeTheThird> ItzStreakO_o, you did not paste the complete report onto the website
#2231 [13:32] <CubeTheThird> darwin2000, one moment
#2232 [13:32] <CubeTheThird> darwin2000, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#2233 [13:33] <ItzStreakO_o> I do not hit the report or if you hit ?
#2234 [13:33] <ItzStreakO_o> I put all the report ??
#2235 [13:34] * OxyMoronik [OxyMoronik@notlogged] has quit. (Quit: Web client closed)
#2236 [13:34] <ItzStreakO_o> darwin, i have nvidea :/
#2237 [13:34] <darwin2000> ?
#2238 [13:35] <ItzStreakO_o> http://paste.ubuntu.com/12298885/
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#2240 [13:35] * dom2005 [dom2005@notlogged] has quit. (Quit: Web client closed)
#2241 [13:35] * GirliestMaleGamer [GirliestMaleGamer@notlogged] has quit. (Quit: Web client closed)
#2242 [13:36] <CubeTheThird> ItzStreakO_o, one moment
#2243 [13:36] <CubeTheThird> ItzStreakO_o, download and install https://www.nvidia.com/download/driverResults.aspx/90494/en-us
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#2245 [13:37] * DeathStrike1217 [DeathStrike1217@notlogged] has joined #minecrafthelp
#2246 [13:38] <DeathStrike1217> my game keeps crashing and it says the pixel video graphics were outdated
#2247 [13:39] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#2248 [13:39] <CubeTheThird> DeathStrike1217, do you have a dxdiag report?
#2249 [13:39] <CubeTheThird> DeathStrike1217, do you have a dxdiag report?
#2250 [13:39] * darwin2000 [darwin2000@notlogged] has left #minecrafthelp
#2251 [13:39] <DeathStrike1217> no
#2252 [13:40] <CubeTheThird> ??> DeathStrike1217 win/dxdiag
#2253 [13:40] <Absol> DeathStrike1217: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2255 [13:42] <GirliestMaleGamer> I cant install Optifine on my minecraft
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#2257 [13:43] <DeathStrike1217> System Information ------------------ Time of this report: 9/6/2015, 13:40:57 Machine name: THOMPSON-PC Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1.150819-1946) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 360 BIOS: Default System BIOS Processor:
#2258 [13:43] <CubeTheThird> GirliestMaleGamer, sorry we don't support mods here
#2259 [13:43] <CubeTheThird> DeathStrike1217, paste it onto http://paste.ubuntu.com and give the URL here.
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#2261 [13:43] <GirliestMaleGamer> CubeTheThird when you told me to change my minecraft directory it will only install optifine on %appdata%
#2262 [13:44] <GirliestMaleGamer> not programdata
#2263 [13:44] <CubeTheThird> GirliestMaleGamer, .. what? that's not what I told you at all
#2264 [13:44] <GirliestMaleGamer> You told me to go to here http://hopper.minecraft.net/help/special-characters/
#2265 [13:44] <CubeTheThird> ?? win/!
#2266 [13:44] <Absol> win/!: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#2267 [13:44] <Absol> win/!: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#2268 [13:44] <dracobw> hey guys quick question. myself and a friend want to use dragon mounts on multiplayer but the dragon eggs we dont do anything once we place it. Both of us have the mod installed on and works fine in single player
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#2270 [13:45] <CubeTheThird> you have an exclamation mark in your windows username
#2271 [13:45] <CubeTheThird> ??> dracobw mods
#2272 [13:45] <Absol> dracobw: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2273 [13:45] <Absol> dracobw: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2274 [13:45] <yilmaz> benim pc bilmediğim bir sorndan dolayı açmıyor ?
#2275 [13:45] <dracobw> ok thanks
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#2282 [13:48] <ItzStreakO_o> javaw.exe I used 100% of cpu when I walk into a server , I need help ! http://paste.ubuntu.com/12298885/ https://gyazo.com/923b91809446b0f6c8c24be9f2f6571b
#2283 [13:49] <CubeTheThird> ItzStreakO_o, that picture doesn't show 100% usage. Are you using mods?
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#2285 [13:50] <ItzStreakO_o> photo not because when I took the picture and another low but java process uses 100 % of my cpu
#2286 [13:50] <ItzStreakO_o> and I do not use mods, only optifine
#2287 [13:51] <DeathStrike1217> System Information ------------------ Time of this report: 9/6/2015, 13:40:57 Machine name: THOMPSON-PC Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1.150819-1946) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 360 BIOS: Default System BIOS Processor:
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#2290 [13:53] <CubeTheThird> DeathStrike1217, paste it onto http://paste.ubuntu.com not here
#2291 [13:53] <CubeTheThird> ItzStreakO_o, does it happen without optifine?
#2292 [13:54] <Brendan22> hey guys, I need help. So i installed shaders 1.8 with optifine. When i log onto minecraft and click my world it goes in fine. Then when i try to click the shader i want, the game crashes
#2293 [13:54] * Dracarys [Dracarys@notlogged] has joined #minecrafthelp
#2294 [13:55] <Dracarys> Can you download minecraft on the Xbox one for free if you already bought it on the Xbox 360
#2295 [13:56] <ItzStreakO_o> I have a problem with java !!! I use 100% of CPU ! :( http://s2.subirimagenes.com/privadas/previo/thump_2328565sin-ttulo.png
#2296 [13:57] <CubeTheThird> ??> Brendan22 mods
#2297 [13:57] <Absol> Brendan22: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2298 [13:57] <Absol> Brendan22: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2299 [13:57] <CubeTheThird> Dracarys, I think it's for a reduced price
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#2301 [13:58] <ItzStreakO_o> I have a problem with java !!! I use 100% of CPU ! :( http://s2.subirimagenes.com/privadas/previo/thump_2328565sin-ttulo.png
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#2305 [13:59] <ItzStreakO_o> I have a problem with java !!! I use 100% of CPU ! :( http://s2.subirimagenes.com/privadas/previo/thump_2328565sin-ttulo.png!!!
#2306 [13:59] <Dracarys> Why is it only for a reduced price, it's unfair to all the people who bought minecraft and the DLC's just to repurchase that again even with a reduced price
#2307 [13:59] <CubeTheThird> ItzStreakO_o, without optifine?
#2308 [13:59] <ItzStreakO_o> no, yes i have optifine
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#2310 [14:01] <CubeTheThird> ItzStreakO_o, try without optifine
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#2314 [14:03] <XGeekyBaconX> Link onto auto-detector not working. it says broken link...
#2315 [14:04] <XGeekyBaconX> http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
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#2321 [14:08] <XGeekyBaconX> Im trying to update GRAPHIC DRIVER. When i click on the fix the problem under auto-deterctor. It says broken link.
#2322 [14:08] * Dracarys [Dracarys@notlogged] has quit. (Quit: Web client closed)
#2323 [14:11] <NicNathan> Same here. Trying to update GRAPHIC DRIVER and link is broken.
#2324 [14:11] * alex__ [alex__@notlogged] has joined #minecrafthelp
#2325 [14:12] <NicNathan> Windows 10 Graphics Driver problems. Worked fine on Windows 7.
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#2330 [14:13] <Baka_XFMM> http://paste.ubuntu.com/12299524/
#2331 [14:13] <NicNathan> Intel Chipst Q45 Express Chipset not compatible with Minecraft on Windows 10?
#2332 [14:14] <Baka_XFMM> i don'y know
#2333 [14:14] * gizmo417 [gizmo417@notlogged] has joined #minecrafthelp
#2334 [14:14] <gizmo417> I can't log into my account to play minecraft. Keeps telling me username or password is wrong
#2335 [14:14] <Clock> XGeekyBaconX, post the link to your dxdiag
#2336 [14:14] <jailsonmc62> quero atualizar meu computador mais nao consigo!o que eu faço
#2337 [14:14] <NicNathan> http://paste.ubuntu.com/12299221/
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#2340 [14:15] <Clock> NicNathan, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#2341 [14:15] <Clock> Baka_XFMM, your graphics card is not supported on windows 10, downgrade to windows 8, get a new graphics card or use a different computer
#2342 [14:16] <Clock> ??> gizmo417 login/throttle
#2343 [14:16] <Absol> gizmo417: Your login is being throttled, which will prevent you from logging in.
#2344 [14:16] <Absol> gizmo417: You will have to wait 3 hours without logging in for it to reset.
#2345 [14:16] <Clock> ??> jailsonmc62 lang/pt
#2346 [14:16] <Absol> jailsonmc62: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2347 [14:16] * Baka_XFMM [Baka_XFMM@notlogged] has quit. (Client Quit)
#2348 [14:16] <gizmo417> i have been waiting all day
#2349 [14:16] <gizmo417> what does being throttled mean?
#2350 [14:17] <Clock> it's a security messure to stop someone from guessing your password
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#2354 [14:20] <alex__> http://paste.ubuntu.com/12299169/
#2355 [14:21] <Dezzydoll> Minecraft crashes at the mojang page every time I try to start up. I have reinstalled minecraft completely, reinstalled java completely, removed all mods, updated drivers... still can't seem to get it to work. I found a report on the bugs website that's similar to mine but it says it's a technical support issue and doesn't give any help..
#2356 [14:22] <Clock> ??> Dezzydoll launcher/crash-log
#2357 [14:22] <Absol> Dezzydoll: We need to see your crash log, which appears after a crash.
#2358 [14:22] <Absol> Dezzydoll: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2359 [14:23] <alex__> http://paste.ubuntu.com/12299169/
#2360 [14:23] <Dezzydoll> http://paste.ubuntu.com/12299848/
#2361 [14:24] <Clock> alex__, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
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#2363 [14:25] <Clock> Dezzydoll, show us the contens of C:\Users\James\AppData\Roaming\.minecraft\hs_err_pid11340.log using paste.ubuntu.com
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#2365 [14:26] <Dezzydoll> http://paste.ubuntu.com/12299889/
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#2368 [14:28] <Clock> ??> Dezzydoll win/d3dgear
#2369 [14:28] <Absol> Dezzydoll: If you are receiving exit code -1073740777, you may have D3DGear, a game recording software, installed on your computer, which crashes Minecraft. This is a problem on D3DGear's end.
#2370 [14:28] <Absol> Dezzydoll: Current solutions are either uninstalling D3DGear or updating D3DGear to the latest version, which fixes the bug.
#2371 [14:29] <Dezzydoll> I do, it probably needs updated, thank you so much for your help. I'll update or uninstall and see if those do the trick
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#2373 [14:30] <alex__> if i try to download the link , it always fail
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#2378 [14:34] <weresnate02> Hey my screen is spazing when I play Minecraft, I just got a new Lenovo, anyone know why or how to fix it?
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#2380 [14:35] <weresnate02> Hey my screen is spazing when I play Minecraft, I just got a new Lenovo, anyone know why or how to fix it?
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#2382 [14:35] <Clock> ??> weresnate02 win/dxdiag
#2383 [14:35] <Absol> weresnate02: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2384 [14:36] <weresnate02> k i will try, thx
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#2386 [14:38] <alex__> can someone help me it always fails when i try to download https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#2387 [14:38] * IcetheGreat [IcetheGreat@notlogged] has joined #minecrafthelp
#2388 [14:38] <IcetheGreat> Not sure if this is where I post problem, but have video driver problem with windows 10. http://paste.ubuntu.com/12300001/
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#2391 [14:39] <Clock> IcetheGreat, post the link to your dxdiag
#2392 [14:39] <weresnate02> where do I put the link?
#2393 [14:39] <Clock> here
#2394 [14:39] * Cajun100 [Cajun100@notlogged] has joined #minecrafthelp
#2395 [14:39] <weresnate02> So just put it in chat?
#2396 [14:39] <Triston> hey cubethethird are u getting pais for this
#2397 [14:39] <Clock> yes
#2398 [14:39] <IcetheGreat> http://paste.ubuntu.com/12300001/
#2399 [14:39] <IcetheGreat> link to dxdiag
#2400 [14:39] <weresnate02> http://paste.ubuntu.com/12300012/
#2401 [14:39] <Triston> paid*
#2402 [14:39] <weresnate02> same
#2403 [14:40] <Clock> IcetheGreat, no that's the crash report
#2404 [14:41] <IcetheGreat> Sorry--this should be right? http://paste.ubuntu.com/12300031/
#2405 [14:41] <Triston> ice you got to downgrade
#2406 [14:41] * brunodarkgames [brunodarkgames@notlogged] has quit. (Client Quit)
#2407 [14:41] <IcetheGreat> downgrade what?
#2408 [14:42] <Triston> your window 10 to window 2
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#2410 [14:42] <Clock> IcetheGreat, your graphics card is not supported on windows 10, downgrade to windows 7 or use a different computer
#2411 [14:42] <weresnate02> http://paste.ubuntu.com/12300012/
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#2414 [14:42] <IcetheGreat> ok--thank you for help
#2415 [14:43] <Triston> clock are you getting paid
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#2417 [14:43] <weresnate02> http://paste.ubuntu.com/12300012/ what is this for?
#2418 [14:43] <Ayzen> hi,i cant see my cloak why??
#2419 [14:44] <weresnate02> Clock, notice me senpai
#2420 [14:44] <Clock> weresnate02, i'm on it
#2421 [14:44] <Ayzen> coat
#2422 [14:44] <Ayzen> cape
#2423 [14:44] <Ayzen> optifine cape
#2424 [14:44] <Clock> Ayzen, we do not support mods here
#2425 [14:45] <Ayzen> oh :c ok thanks.
#2426 [14:45] <alex__> bruh can someone help me now
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#2428 [14:45] <ucantseeme19> http://paste.ubuntu.com/12300020/ help!!
#2429 [14:46] <ucantseeme19> help me pls!!!
#2430 [14:46] <Clock> weresnate02, try downloading and installing the .exe file here: https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#2431 [14:46] <Triston> you have to downgrsde to window 7
#2432 [14:47] <ucantseeme19> and windows 10?
#2433 [14:47] <Clock> ucantseeme19, your graphics card is not supported on windows 10, downgrade to windows 7 or use a different computer
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#2436 [14:47] <weresnate02> Clock, do I install the frst or second one?
#2437 [14:47] * nicolas [nicolas@notlogged] has quit. (Ping timeout: 204 seconds)
#2438 [14:47] <Clock> weresnate02, the first one
#2439 [14:47] <weresnate02> k
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#2441 [14:47] <weresnate02> thx
#2442 [14:49] <dashogg> I can not access my account. It says it was migrated but i did not migrate it. when i use my email to try to recover password or get support i do not get anything. I just cant use my account.
#2443 [14:49] <Clock> ??> dashogg account/send-email
#2444 [14:49] <Absol> dashogg: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2445 [14:49] * ucantseeme19 [ucantseeme19@notlogged] has quit. (Quit: Web client closed)
#2446 [14:50] <dashogg> i dont not have transaction id as i bought just as minecraft had entered beta which was many years ago
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#2450 [14:51] <Clock> dashogg, then you're going to have to recover it as it is the only valid proof of purchase
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#2454 [14:51] <Clock> ??> dashogg account/trans-id
#2455 [14:51] <Absol> dashogg: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2456 [14:51] <Triston> i have a small dick how do i make it bigger
#2457 [14:51] <Absol> Triston: Please keep it civil
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#2459 [14:52] <Clock> Triston, i'm sure google can actually help with that
#2460 [14:52] <Triston> lol nice one
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#2462 [14:53] <dashogg> where do i enter this dashogg account/trans-id
#2463 [14:53] <Clock> dashogg, ignore that, read the message below it
#2464 [14:53] <Guest14335> Hello! I recently got my account hacked. It changed my username. Is there anyway I can change it back? I really dislike the username the person gave me. :(
#2465 [14:53] * Maxi989 [Maxi989@notlogged] has joined #minecrafthelp
#2466 [14:53] <Clock> ??> Guest14335 account/hacked
#2467 [14:53] <Absol> Guest14335: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2468 [14:54] <Absol> Guest14335: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2469 [14:54] <Triston> i forgot my pornhub account password how do i recover it
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#2471 [14:55] * GreyVulpine kicked Triston from #minecrafthelp (Reason: riston :Go away.)
#2472 [14:55] <GreyVulpine> What the heck did I just walk back into?
#2473 [14:55] * Triston [Triston@notlogged] has joined #minecrafthelp
#2474 [14:56] <Triston> why u kick me
#2475 [14:56] * GreyVulpine kicked Triston from #minecrafthelp (Reason: riston :Go away.)
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#2478 [14:56] * GreyVulpine kicked pornhub_ from #minecrafthelp (Reason: ornhub_ :Go away.)
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#2480 [14:57] <jaw> i lost my password on minecraft
#2481 [14:58] <GreyVulpine> jaw - You can recover it using: https://account.mojang.com/password
#2482 [14:58] * alex__ [alex__@notlogged] has quit. (Quit: Web client closed)
#2483 [14:58] <jaw> and also my pornhub account too
#2484 [14:58] * GreyVulpine kicked jaw from #minecrafthelp (Reason: aw :Go away.)
#2485 [14:58] <GreyVulpine> Right then.
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#2494 [15:04] <weresnate02> Clock, it didn't work
#2495 [15:04] <Guest43996> Hi i need need help my minecraft is saying sorry for the inconvenience
#2496 [15:05] <Guest43996> hello
#2497 [15:05] <GreyVulpine> Guest43996 - Is that all it says?
#2498 [15:06] <Guest43996> erros
#2499 [15:06] <Guest43996> said erros
#2500 [15:06] <GreyVulpine> Guest43996 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2501 [15:06] * EnderMelody [EnderMelody@notlogged] has joined #minecrafthelp
#2502 [15:07] <weresnate02> Is Clock on?
#2503 [15:07] <EnderMelody> Ok so when i load up my minecraft launcher it says 408 request time out error and i can't play any of my servers!!
#2504 [15:07] <EnderMelody> Please help :(
#2505 [15:08] <weresnate02> My screen is spazing when I play minecraft on my new lenovo anyone know why?
#2506 [15:09] <EnderMelody> im so madddd
#2507 [15:09] * ZeenZeen [ZeenZeen@notlogged] has joined #minecrafthelp
#2508 [15:09] <weresnate02> My screen is spazing when I play minecraft on my new lenovo anyone know why?
#2509 [15:09] * David_ [David_@notlogged] has joined #minecrafthelp
#2510 [15:10] <David_> I NEED HELP
#2511 [15:10] <ZeenZeen> hey I have not been able to connect to any of the servers since moving to a new apartment
#2512 [15:10] * weversonlt [weversonlt@notlogged] has joined #minecrafthelp
#2513 [15:10] <ZeenZeen> anyone know why? :(
#2514 [15:10] <David_> I have the pixel format error
#2515 [15:11] <ZeenZeen> I have a macbook pro so most of the sources to fix this problem are only for windows
#2516 [15:11] <weresnate02> My screen is spazing when I play minecraft on my new lenovo anyone know why?
#2517 [15:11] <David_> Does anyone know how to fix the error with the pixel format?
#2518 [15:12] <ZeenZeen> wait, who exactly helps with these things?
#2519 [15:12] <ZeenZeen> anyone?
#2520 [15:12] <weversonlt> baixei o minercraft mas nao abre :/
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#2523 [15:13] <ZeenZeen> anyone?
#2524 [15:13] <ZeenZeen> hello?
#2525 [15:13] * dashogg [dashogg@notlogged] has quit. (Quit: Web client closed)
#2526 [15:14] <David_> Pixel format not accelerated how to fix?
#2527 [15:14] <ZeenZeen> this is so weird why is no one helping lol
#2528 [15:14] <weresnate02> ikr
#2529 [15:15] <ZeenZeen> wish I knew solutions to your guys' issues :(
#2530 [15:15] <weresnate02> What was your problem?
#2531 [15:16] <ZeenZeen> I haven't been able to connect to any of my servers
#2532 [15:16] <ZeenZeen> I moved a week ago and it hasn't been working now
#2533 [15:16] <weresnate02> hmmm tell me what it said when that happened?
#2534 [15:16] <ZeenZeen> I set up my wifi but it doesn't want to connect
#2535 [15:16] * weversonlt [weversonlt@notlogged] has quit. (Quit: Web client closed)
#2536 [15:16] <ZeenZeen> it says "cannot connect to server!" when I click on them
#2537 [15:16] <weresnate02> hmm
#2538 [15:17] <weresnate02> idk then
#2539 [15:17] <weresnate02> yu are obviously on the internet here
#2540 [15:17] <ZeenZeen> yeah same
#2541 [15:17] <ZeenZeen> yeah
#2542 [15:17] <ZeenZeen> and I can still play single player mode
#2543 [15:17] <ZeenZeen> but multiplayer doesn't work
#2544 [15:18] <weresnate02> idk
#2545 [15:18] <ZeenZeen> when I tried to look online it only had solutions for windows computers
#2546 [15:18] <ZeenZeen> but mine is a mac
#2547 [15:18] * sZXSKATELIFEXZs [sZXSKATELIFEXZs@notlogged] has joined #minecrafthelp
#2548 [15:18] * sZXSKATELIFEXZs [sZXSKATELIFEXZs@notlogged] has quit. (Client Quit)
#2549 [15:19] <weresnate02> oh
#2550 [15:19] * David_ [David_@notlogged] has quit. (Quit: Web client closed)
#2551 [15:19] <weresnate02> I give up...
#2552 [15:19] <weresnate02> gunna brb
#2553 [15:19] <weresnate02> I am here but am downloading something real quick
#2554 [15:19] <ZeenZeen> aw okay
#2555 [15:19] <weresnate02> Back
#2556 [15:19] <weresnate02> see? Now too bad
#2557 [15:21] * Ash [Ash@notlogged] has joined #minecrafthelp
#2558 [15:21] <weresnate02> Zeen?
#2559 [15:21] <Ash> Hi all. Just need some help as I have forgotten 1 of my security question answers and i cannot log into the website to change my skin or password. Someone help me out please?
#2560 [15:22] <ZeenZeen> hey
#2561 [15:22] <weresnate02> Okay... I was lonely
#2562 [15:22] * lukam [lukam@notlogged] has joined #minecrafthelp
#2563 [15:22] <ZeenZeen> aw it's okay
#2564 [15:23] <ZeenZeen> ughh idk why I can't solve this issue
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#2566 [15:23] <weresnate02> I hate it -_-
#2567 [15:23] <weresnate02> And noone is here to help
#2568 [15:23] <weresnate02> *no-one
#2569 [15:23] <ZeenZeen> right??
#2570 [15:24] <weresnate02> Hey, zeen ima restart.... okay?
#2571 [15:24] <weresnate02> I'll be back
#2572 [15:24] <ZeenZeen> okay
#2573 [15:24] <weresnate02> I think I found a solution
#2574 [15:25] * bruno_ [bruno_@notlogged] has joined #minecrafthelp
#2575 [15:25] <ZeenZeen> really?
#2576 [15:26] * bruno_ [bruno_@notlogged] has quit. (Client Quit)
#2577 [15:27] * weresnate02_ [weresnate02_@notlogged] has joined #minecrafthelp
#2578 [15:27] <weresnate02_> Back
#2579 [15:27] * yolo23 [yolo23@notlogged] has joined #minecrafthelp
#2580 [15:27] <ZeenZeen> okay
#2581 [15:28] <yolo23> I got a problem with my minecraft it wont let me play it says sorry for the inconvience
#2582 [15:28] * weresnate02 [weresnate02@notlogged] has quit. (Ping timeout: 204 seconds)
#2583 [15:28] <yolo23> this what the says - Minecraft Crash Report ----- Minecraft Crash Report ----
#2584 [15:30] <yolo23> hello
#2585 [15:30] * CrystalMare is now known as Crystal|AFK
#2586 [15:30] <yolo23> hello\
#2587 [15:32] * PikachuGamerHD [PikachuGamerHD@notlogged] has joined #minecrafthelp
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#2590 [15:33] <yolo23> hello
#2591 [15:33] <yolo23> - Minecraft Crash Report ----
#2592 [15:34] <mojo1328> Can anyone help me fix my minecraft? It wont let me join any servers or single player world. I have tried to re download it many times and re install but that does not work for me.
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#2599 [15:38] <lukam> hi i have problem with starting the game, i was a fix button, i tryed everything but it doesn't work, wht should i do?
#2600 [15:38] <horacio> f
#2601 [15:39] <Turkleton2009> Minecraft says that my graphics drivers need to be accelerated. I went to the intel website but the link tom accelerate says 404. Any thoughts on how to get around this?
#2602 [15:39] * horacio [horacio@notlogged] has quit. (Client Quit)
#2603 [15:42] <Turkleton2009> http://paste.ubuntu.com/12300715/
#2604 [15:43] * TheDamRam [TheDamRam@notlogged] has joined #minecrafthelp
#2605 [15:43] <TheDamRam> Hey
#2606 [15:43] <TheDamRam> I am playing Minecraft, but it always says "java.lang.nullpointerexception" when I join a server.
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#2609 [15:44] <TheDamRam> I am playing Minecraft, but it always says "java.lang.nullpointerexception" when I join a server.
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#2616 [15:53] <bock_breaker_2> hi
#2617 [15:53] <bock_breaker_2> is anyone here
#2618 [15:53] <bock_breaker_2> my chat is broken i believe can i get help
#2619 [15:53] * goku98123 [goku98123@notlogged] has joined #minecrafthelp
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#2621 [15:54] <bock_breaker_2> i have a screenshot that i cant attach
#2622 [15:54] * HunterEd2004 [HunterEd2004@notlogged] has joined #minecrafthelp
#2623 [15:54] <bock_breaker_2> my chat is broken pls help
#2624 [15:54] <bock_breaker_2> pls
#2625 [15:54] <bock_breaker_2> :(
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#2627 [15:55] * bock_breaker_2 [bock_breaker_2@notlogged] has joined #minecrafthelp
#2628 [15:55] <bock_breaker_2> my chat keeps spamming me cords please help
#2629 [15:56] <Afootpluto> bock_breaker_2, can you give us a screenshot?
#2630 [15:56] * bock_breaker_2 [bock_breaker_2@notlogged] has quit. (Client Quit)
#2631 [15:56] <HunterEd2004> It wont let me into minecraft I have all the things but it keeps me out help me plz
#2632 [15:56] <Afootpluto> HunterEd2004, what does it say?
#2633 [15:57] <HunterEd2004> wait a seccopying it
#2634 [15:57] <Afootpluto> ??> HunterEd2004 paste
#2635 [15:57] <Absol> HunterEd2004: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2636 [15:58] <HunterEd2004> ok
#2637 [15:58] * McGyver1 [McGyver1@notlogged] has joined #minecrafthelp
#2638 [15:58] <HunterEd2004> http://hopper.minecraft.net/help/out-of-memory/
#2639 [15:58] <HunterEd2004> did everything on it
#2640 [15:58] <Afootpluto> ??> HunterEd2004 win/reinst
#2641 [15:58] <Absol> HunterEd2004: You may need to reinstall the locally installed files that Minecraft puts into place.
#2642 [15:58] <Absol> HunterEd2004: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2643 [15:59] <McGyver1> hi cannot install minecraft 1.8.8 on my windows 10 pc
#2644 [15:59] <McGyver1> http://paste.ubuntu.com/12301139/
#2645 [15:59] * Stevie [Stevie@notlogged] has joined #minecrafthelp
#2646 [15:59] <HunterEd2004> ok i will try
#2647 [16:00] <Stevie> Just bought Minecraft and wanted to try out the Windows 10 Beta, but the code redeemed on the wrong account, any way I can get a new code or something so i can play on my microsoft account? ?
#2648 [16:01] <Afootpluto> McGyver1, download and install https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit
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#2653 [16:03] <McGyver1> Afootpluto I have done that already from a google search on this did not work
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#2655 [16:04] * Golden_Guerrero [Golden_Guerrero@notlogged] has joined #minecrafthelp
#2656 [16:04] <Afootpluto> ??> McGyver1 launcher/crash-log
#2657 [16:04] <Absol> McGyver1: We need to see your crash log, which appears after a crash.
#2658 [16:04] <Absol> McGyver1: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2659 [16:04] * K4K4Ty [K4K4Ty@notlogged] has joined #minecrafthelp
#2660 [16:05] <McGyver1> http://paste.ubuntu.com/12301139/
#2661 [16:05] <Golden_Guerrero> my minecraft dont play,it crashes
#2662 [16:05] * TheDamRam [TheDamRam@notlogged] has joined #minecrafthelp
#2663 [16:05] <TheDamRam> I am playing Minecraft, but it always says "java.lang.nullpointerexception" when I join a server.
#2664 [16:05] <Afootpluto> McGyver1, that is not what i asked for
#2665 [16:05] <TheDamRam> I am playing Minecraft, but it always says "java.lang.nullpointerexception" when I join a server.
#2666 [16:05] <Afootpluto> TheDamRam, what antivirus do you have?
#2667 [16:06] <TheDamRam> I just uninstalled it.
#2668 [16:06] <TheDamRam> I had McAfee
#2669 [16:06] <Afootpluto> ??> TheDamRam tools/hjt
#2670 [16:06] <Absol> TheDamRam: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2671 [16:06] <Absol> TheDamRam: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2672 [16:06] <McGyver1> ---- Minecraft Crash Report ---- // Why did you do that? Time: 06/09/15 21:49 Description: Initializing game java.lang.NullPointerException: Initializing game at ave.a(SourceFile:675) at ave.ar(SourceFile:560) at ave.am(SourceFile:361) at ave.a(SourceFile:310) at net.minecraft.client.main.Main.main(SourceFile:124) A detailed walkthrough of the error, its code path and all known details is as follows: -----
#2673 [16:06] <Golden_Guerrero> PLZ, MY MINECRAFT DONT PLAY,HE CRASHES!!
#2674 [16:06] <Afootpluto> ??> Golden_Guerrero launcher/crash-log
#2675 [16:06] <Absol> Golden_Guerrero: We need to see your crash log, which appears after a crash.
#2676 [16:06] <Absol> Golden_Guerrero: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2677 [16:06] <Golden_Guerrero> http://paste.ubuntu.com/12301208/
#2678 [16:07] <TheDamRam> Im not crashing it just says ava.lang.nullpointerexception
#2679 [16:07] <TheDamRam> java*
#2680 [16:07] <Afootpluto> Golden_Guerrero, download, unzip, then run setup https://downloadcenter.intel.com/download/22520
#2681 [16:07] <Afootpluto> ??> TheDamRam tools/hjt
#2682 [16:07] <Absol> TheDamRam: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2683 [16:07] <McGyver1> sorry but is this it http://paste.ubuntu.com/12301231/
#2684 [16:07] <Absol> TheDamRam: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2685 [16:08] <Afootpluto> TheDamRam, do what Absol said
#2686 [16:08] <TheDamRam> What Afoot?
#2687 [16:08] <TheDamRam> I don't understand.
#2688 [16:08] <TheDamRam> oh okay.
#2689 [16:08] <TheDamRam> alright, Ill do it now.
#2690 [16:08] * lucas [lucas@notlogged] has joined #minecrafthelp
#2691 [16:08] <Afootpluto> ??> McGyver1 launcher/log
#2692 [16:08] <Absol> McGyver1: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2693 [16:08] <Absol> McGyver1: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2694 [16:09] <K4K4Ty> hey , i have a problem with minecraft servers when i connect to server it say "failed to connect to the server internal exception 'java lang nullpointer exception
#2695 [16:09] <Afootpluto> K4K4Ty, what antivirus program do you have?
#2696 [16:09] <McGyver1> sorry here it is new to this http://paste.ubuntu.com/12301250/
#2697 [16:09] <K4K4Ty> AVG
#2698 [16:09] <TheDamRam> http://paste.ubuntu.com/12301253/
#2699 [16:09] <TheDamRam> http://paste.ubuntu.com/12301253/
#2700 [16:09] <TheDamRam> http://paste.ubuntu.com/12301253/
#2701 [16:09] <TheDamRam> http://paste.ubuntu.com/12301253/
#2702 [16:09] <TheDamRam> http://paste.ubuntu.com/12301253/
#2703 [16:09] * Absol kicked TheDamRam from #minecrafthelp (Reason: heDamRam :Stop spamming)
#2704 [16:09] <Afootpluto> ??> McGyver1 win/!
#2705 [16:09] <Absol> McGyver1: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#2706 [16:09] <Absol> McGyver1: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#2707 [16:10] * lucas [lucas@notlogged] has quit. (Client Quit)
#2708 [16:10] <Afootpluto> ??> K4K4Ty tools/hjt
#2709 [16:10] <Absol> K4K4Ty: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2710 [16:10] <Absol> K4K4Ty: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2711 [16:10] * ronaldo [ronaldo@notlogged] has joined #minecrafthelp
#2712 [16:10] * TheDamRam [TheDamRam@notlogged] has joined #minecrafthelp
#2713 [16:10] <McGyver1> cheers absol ill try that
#2714 [16:10] <TheDamRam> I try to go on to a server on Minecraft, but it always says "java.lang.nullpointerexception". Help?
#2715 [16:10] <TheDamRam> http://paste.ubuntu.com/12301253/
#2716 [16:10] <K4K4Ty> how can i fi this problem?
#2717 [16:10] <Afootpluto> ??> TheDamRam tools/hjt
#2718 [16:10] <Absol> TheDamRam: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2719 [16:10] <Absol> TheDamRam: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2720 [16:10] <TheDamRam> This is my crash log
#2721 [16:10] <TheDamRam> http://paste.ubuntu.com/12301253/
#2722 [16:11] <Afootpluto> K4K4Ty, do what Absol said
#2723 [16:11] <Afootpluto> TheDamRam, do what Absol said
#2724 [16:11] <TheDamRam> I did!
#2725 [16:11] <TheDamRam> this is the link: http://paste.ubuntu.com/12301253/
#2726 [16:11] <Afootpluto> ??> TheDamRam tools/hjt
#2727 [16:11] <Absol> TheDamRam: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2728 [16:11] <Absol> TheDamRam: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2729 [16:11] <Afootpluto> TheDamRam, ^
#2730 [16:11] <HunterEd2004> Thanks It WORKED see you next time something brakes in minecraft!!!
#2731 [16:11] <TheDamRam> Run what program
#2732 [16:11] <Afootpluto> HunterEd2004, you're welcome
#2733 [16:11] <Afootpluto> TheDamRam, read what absol just said
#2734 [16:11] * HunterEd2004 [HunterEd2004@notlogged] has quit. (Quit: Web client closed)
#2735 [16:12] <TheDamRam> I just asked him what program.
#2736 [16:12] <Afootpluto> TheDamRam, run hijackthis
#2737 [16:12] <TheDamRam> Oh.
#2738 [16:13] <TheDamRam> im doing it now
#2739 [16:14] * chris_ [chris_@notlogged] has joined #minecrafthelp
#2740 [16:14] <TheDamRam> Okay.
#2741 [16:14] <chris_> Hi. My minecraft keeps crashing and says there's a graphics error.
#2742 [16:15] <Afootpluto> ??> chris_ paste
#2743 [16:15] <Absol> chris_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2744 [16:15] <TheDamRam> Im doing it now
#2745 [16:15] <chris_> http://paste.ubuntu.com/12301292/
#2746 [16:15] <TheDamRam> http://paste.ubuntu.com/12301334/
#2747 [16:15] <TheDamRam> I have done it! The link is: http://paste.ubuntu.com/12301334/
#2748 [16:16] <chris_> As have I.
#2749 [16:16] <Afootpluto> ??> TheDamRam av/mcafee/uninstall
#2750 [16:16] <Absol> TheDamRam: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2751 [16:16] <TheDamRam> I already did uninstalled it though!
#2752 [16:16] <TheDamRam> I downloaded everyting and I restarted so??
#2753 [16:16] <Afootpluto> TheDamRam, it is still there
#2754 [16:16] <TheDamRam> Really?
#2755 [16:17] <Afootpluto> yes
#2756 [16:17] <TheDamRam> Ill uninstall it again.
#2757 [16:17] <K4K4Ty> absol here's the link http://paste.ubuntu.com/12301355/
#2758 [16:17] <TheDamRam> But I have to restart my computer though.
#2759 [16:17] <chris_> I dunno what's going on with mine.
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#2761 [16:18] <chris_> :/ Worked fine one minute, next thing I know, total crash.
#2762 [16:18] * McGyver1 [McGyver1@notlogged] has quit. (Ping timeout: 204 seconds)
#2763 [16:18] <K4K4Ty> absol?
#2764 [16:18] * ronaldo [ronaldo@notlogged] has quit. (Quit: Web client closed)
#2765 [16:18] <Afootpluto> ??> K4K4Ty av/adwcleaner
#2766 [16:18] <Absol> K4K4Ty: ADWCleaner is an utility to clean a PC which is infested with malware.
#2767 [16:18] <Absol> K4K4Ty: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2768 [16:18] <K4K4Ty> okay thank you
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#2770 [16:19] <TheDamRam> Im gonna restart my computer now, Ill be back :D
#2771 [16:20] * chajaso123 [chajaso123@notlogged] has joined #minecrafthelp
#2772 [16:21] <chajaso123> hola
#2773 [16:21] <Afootpluto> hi
#2774 [16:21] <chris_> hi.
#2775 [16:21] <chajaso123> saven porque el launcher no me abre
#2776 [16:21] <Afootpluto> chajaso123, english please
#2777 [16:21] <chajaso123> okey
#2778 [16:22] <chajaso123> They know that the launcher is crashea
#2779 [16:22] <Afootpluto> ??> chajaso123 launcher/crash-log
#2780 [16:22] <Absol> chajaso123: We need to see your crash log, which appears after a crash.
#2781 [16:22] <Absol> chajaso123: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2784 [16:24] <chris_> Yeah.... mine crashes without even getting into Minecraft itself.
#2785 [16:24] <chris_> :/
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#2789 [16:29] <TheDamRam> Hey
#2790 [16:29] <TheDamRam> Im loading up Minecraft
#2791 [16:29] <TheDamRam> Lets see if it will work
#2792 [16:29] <TheDamRam> NOOOO
#2793 [16:29] <TheDamRam> ITS NOT WORKING
#2794 [16:29] <TheDamRam> IS ANYONE HERE?
#2795 [16:30] <TheDamRam> Hello?
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#2805 [16:35] <grumpyjai> http://paste.ubuntu.com/12301537/
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#2808 [16:36] <Boomscap> I need help with logging into my Minecraft account.
#2809 [16:37] <grumpyjai> I keep getting the same error on minecraft, it says it failed to render the aspects of the game. They recommend me to update my graphics card and I did. I went to the fix problem and it didn't work.
#2810 [16:37] <chris_> Same.
#2811 [16:38] <grumpyjai> Here is my system information http://paste.ubuntu.com/12301537/
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#2813 [16:39] <chris_> And I actually CAN'T update mine.
#2814 [16:40] <Boomscap> Can anybody help me with logging into my Minecraft account? It's not taking my e-mail/password right now, but just earlier I could log in fine. I didn't change anything in regards to my account, and I've never given account information to anybody.
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#2817 [16:43] <chris_> *sigh*
#2818 [16:44] <K4K4Ty> hey absol i did evrything u said to me and it didn't work ;(
#2819 [16:45] <K4K4Ty> how can i fi this problem -.- -.-
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#2822 [16:45] <chris_> Graphical error still...
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#2824 [16:46] <smooth> hi my minecraft crashes on sartup from launcher
#2825 [16:48] * Lbpfan950 [Lbpfan950@notlogged] has joined #minecrafthelp
#2826 [16:48] <grumpyjai> I keep getting the same error on minecraft, it says it failed to render the aspects of the game. They recommend me to update my graphics card and I did. I went to the fix problem and it didn't work.
#2827 [16:48] * LadyLorax [LadyLorax@notlogged] has joined #minecrafthelp
#2828 [16:48] <K4K4Ty> absoool..
#2829 [16:48] <Lbpfan950> how do i create a server like hypixels limbo?
#2830 [16:48] <Boomscap> Can anybody help me with logging into my Minecraft account? It's not taking my e-mail/password right now, but just earlier I could log in fine. I didn't change anything in regards to my account, and I've never given account information to anybody.
#2831 [16:49] <chris_> Seems a lot of people are having my problem.
#2832 [16:49] <LadyLorax> i am having trouble getting my forge to work, it won't let me download client
#2833 [16:49] <Lbpfan950> ;-;
#2834 [16:49] <Lbpfan950> can somebody pm me
#2835 [16:49] <Lbpfan950> *msg
#2836 [16:49] <Lbpfan950> its a bit crowded
#2837 [16:49] <Lord_Ralex> Lbpfan950, we do not offer assistance via PMs
#2838 [16:50] <Lbpfan950> ok
#2839 [16:50] <Lbpfan950> so
#2840 [16:50] <Lord_Ralex> LadyLorax, we do not assist with mods here
#2841 [16:50] <Lbpfan950> anybody know hwo it works?
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#2843 [16:50] <Lord_Ralex> Boomscap, if you reset your password, does it let you log in?
#2844 [16:50] <LadyLorax> ok where can i get assitance with mods
#2845 [16:50] <Lord_Ralex> LadyLorax, from where you are trying to get those mods
#2846 [16:50] <Lord_Ralex> Lbpfan950, none of here really play servers, nor can we really assist with ingame stuff.
#2847 [16:51] <Lord_Ralex> This is a technical support channel.
#2848 [16:51] <Lbpfan950> any redrictions?
#2849 [16:51] <smooth> here is my launcher log http://paste.ubuntu.com/12301694/
#2850 [16:51] <Lbpfan950> it is technical...
#2851 [16:51] <Lord_Ralex> Lbpfan950, that is a gameplay question.
#2852 [16:51] <Lbpfan950> its a server side question
#2853 [16:51] <chris_> http://paste.ubuntu.com/12301292/ This is mine.
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#2855 [16:51] <Lbpfan950> i want to create a limbo server
#2856 [16:52] <Lord_Ralex> smooth, please provide the contexts of the following file: C:\Users\michael\AppData\Roaming\.minecraft\crash-reports\crash-2015-09-06_22.48.20-client.txt
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#2858 [16:52] <grumpyjai> I keep getting the same error on minecraft, it says it failed to render the aspects of the game. They recommend me to update my graphics card and I did. I went to the fix problem and it didn't work.
#2859 [16:52] <grumpyjai> This is mine
#2860 [16:52] <Boomscap> Lord_Ralex, I've already reset my password three times today, on the same e-mail in which I always log on too, but nothing has happened. It still says incorrect/invalid credentials.
#2861 [16:52] <Lord_Ralex> chris_, Intel has not released suitable drivers for your video chipset for Windows 10. You will either have to wait for them, or downgrade back to Windows 8.1
#2862 [16:52] <grumpyjai> http://paste.ubuntu.com/12301537/
#2863 [16:52] <Lord_Ralex> ??> Boomscap login/throttle
#2864 [16:52] <Absol> Boomscap: Your login is being throttled, which will prevent you from logging in.
#2865 [16:52] <Absol> Boomscap: You will have to wait 3 hours without logging in for it to reset.
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#2867 [16:53] <chris_> Oh, jesus.
#2868 [16:53] * Lord_Ralex kicked wbaetb4wqanQ54GGag42gq4bhqG5Gg from #minecrafthelp (Reason: baetb4wqanQ54GGag42gq4bhqG5Gg :Not even)
#2869 [16:53] <Lord_Ralex> ??> grumpyjai win/update
#2870 [16:53] <Absol> grumpyjai: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2871 [16:53] <smooth> here you go http://paste.ubuntu.com/12301719/
#2872 [16:53] <Lbpfan950> Lord_Ralex: any suggestions for a channel to help me?
#2873 [16:54] <Boomscap> Thank you for explaining that to me, however even when I tried to log on earlier today with the same username/password information I've been using for the past two years, it said it was invalid. I tried multiple times, but nothing.
#2874 [16:54] <grumpyjai> Ok
#2875 [16:54] <grumpyjai> I will try
#2876 [16:54] <Lord_Ralex> Lbpfan950, you can use the Minecraftforums and ask on the formus there. (not their chat)
#2877 [16:54] <Lbpfan950> Lord_Ralex: ok, was hoping for more of an instant answer but sure
#2878 [16:55] <K4K4Ty> absooool
#2879 [16:55] <K4K4Ty> i did what u said to me and it didn't work
#2880 [16:55] <K4K4Ty> );
#2881 [16:55] <Boomscap> Lord_Ralex, Thank you for explaining that to me, however even when I tried to log on earlier today with the same username/password information I've been using for the past two years, it said it was invalid. I tried multiple times, but nothing.
#2882 [16:55] <GreyVulpine> Boomscap - By "username", you mean your email address, correct?
#2883 [16:56] <grumpyjai> Gotta restart PC for the updates to work
#2884 [16:56] <grumpyjai> BRB
#2885 [16:56] <Boomscap> Yes GreyVulpine
#2886 [16:56] <GreyVulpine> Boomscap - Then, if you're sure you are using the correct email address and password, you are most likely experiencing a throttled login. After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours.
#2887 [16:57] <GreyVulpine> Boomscap - After 3 hours, try requesting a password reset and log in again
#2888 [16:58] <Boomscap> GreyVulpine - Even for the first attempt, I used the correct credentials. I will do what you are saying, but I am still confused as to why I couldn't log in the first time. (I've had the same login information for two years)
#2889 [16:58] <GreyVulpine> Couldn't tell you.
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#2891 [16:59] <chris_> *sigh* Well... here goes nothing.
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#2893 [17:00] <chris_> I NEED 5GB TO GO BACK?! Why not just... wow... just WOW, microsoft...
#2894 [17:00] <Lbpfan950> Lord_Ralex:
#2895 [17:01] * grumpyjai [grumpyjai@notlogged] has quit. (Ping timeout: 204 seconds)
#2896 [17:04] <Lbpfan950> Lord_Ralex: i cant find a sutable category
#2897 [17:05] <Lbpfan950> nvm
#2898 [17:05] <Lbpfan950> found it
#2899 [17:05] <Lbpfan950> thanx
#2900 [17:05] <Lbpfan950> thanx
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#2902 [17:05] <smooth> did you get the link Lord_Ralex
#2903 [17:07] <Lord_Ralex> ??> smooth win/dxdiag
#2904 [17:07] <Absol> smooth: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2906 [17:08] <smooth> Lord_Ralex http://paste.ubuntu.com/12301948/
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#2908 [17:09] <Lord_Ralex> smooth, your video chipset is not supported on Windows 10. You have to go back to Windows 7 for it to be supported.
#2909 [17:10] <smooth> ok thanks for the help
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#2912 [17:10] <Cloudy_> Does anyone if it's possible to connect an Xbox One controller to Minecraft Windows 10 version?
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#2914 [17:11] <webrosc> Cloudy_, the xbone controller should work nativly, some have got the 360 controller working with installing drivers for it
#2915 [17:12] <Cloudy_> Well my Xbone controller doesn't connect.
#2916 [17:13] <webrosc> does windows recognise it in control panel?
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#2918 [17:13] <Cloudy_> I'll check
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#2920 [17:14] <Cloudy_> Got to go sorry.
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#2923 [17:17] <grumpyjai_> I did the updates, but it didn't work.
#2924 [17:17] <grumpyjai_> http://paste.ubuntu.com/12301537/
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#2927 [17:29] <mattym> grumpyjai_, Did you do a graphics update from Nvidia?
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#2932 [17:36] <Chawa> i need help with my mc crash again and again
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#2934 [17:37] <Sassy> is anyone else having problems with logging in?
#2935 [17:37] <Chawa> sassy
#2936 [17:37] <Sassy> yeah
#2937 [17:37] <Chawa> when i log in it always crashes
#2938 [17:38] <webrosc> Chawa, copy your crash report to paste.ubuntu.com then link it here
#2939 [17:38] <Chawa> http://paste.ubuntu.com/12302122/
#2940 [17:38] <webrosc> Sassy, you tried multiple times to login, then tried changing password but still get incorrect password error?
#2941 [17:39] <webrosc> ??> Chawa win/dxdiag
#2942 [17:39] <Sassy> yeah
#2943 [17:39] <Absol> Chawa: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2944 [17:39] <webrosc> ??> Sassy login/throttle
#2945 [17:39] <Absol> Sassy: Your login is being throttled, which will prevent you from logging in.
#2946 [17:39] <Absol> Sassy: You will have to wait 3 hours without logging in for it to reset.
#2947 [17:39] <Chawa> i did
#2948 [17:39] <webrosc> Chawa, link to the dxdiag log then?
#2949 [17:39] <Chawa> how?
#2950 [17:39] <webrosc> Chawa, if you did what absol said then you would know how
#2951 [17:40] <Sassy> so i requested my username since it said it was invalid, so i used that to login but it wasn't working, so it told me to use my majong email and that didn't work, so i requested my username and reset my password and nothing is working
#2952 [17:40] <Sassy> 3 hours
#2953 [17:40] <Sassy> ffs
#2954 [17:40] <Chawa> no i red that whole page and there is no driver update
#2955 [17:40] <webrosc> Chawa, read the pagge absol linked, its different to the one the launcher links
#2956 [17:40] <Chawa> can u link it to me
#2957 [17:40] <webrosc> ??> Chawa win/dxdiag
#2958 [17:40] <Absol> Chawa: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2960 [17:42] <grumpyjai_> I did a graphics update
#2961 [17:43] <grumpyjai_> still doesn't work
#2962 [17:43] <grumpyjai_> http://paste.ubuntu.com/12301537/
#2963 [17:43] <Chawa> webrosc
#2964 [17:43] <webrosc> Chawa, yes?
#2965 [17:43] <Chawa> http://paste.ubuntu.com/12302223/
#2966 [17:43] <Chawa> there
#2967 [17:43] <webrosc> Chawa, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
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#2969 [17:44] <Chawa> is there a way to play minecraft on windows 10 then?
#2970 [17:44] <webrosc> Chawa, not with that computer hardware
#2971 [17:45] <Chawa> so do i have to buy a better graphic card?
#2972 [17:45] <webrosc> if you can find one that fits your old computer
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#2974 [17:46] <Chawa> how much does a graphic card cost for the pc i have?
#2975 [17:47] <Chawa> webrosc
#2976 [17:47] <Chawa> u there
#2977 [17:47] <webrosc> no idea, ask a computer specialist in your area to assist, but it won't be an easy fix, may also need a new PSU and other bits, honestly it will be easier to revert back to windows 7 for now and save for a new computer
#2978 [17:47] <webrosc> and stop pinging me, give me a chance to reply
#2979 [17:47] <erikgames13> guado vai entra aparece uma janela do saite de suporte
#2980 [17:47] <Chawa> ok sorry
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#2982 [17:48] <Chawa> ok how do u downgrade to window 7
#2983 [17:48] <webrosc> grumpyjai_, from what i can see you have the latest drivers installed, not sure why your getting that crash
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#2985 [17:48] <webrosc> Chawa, http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2986 [17:48] <webrosc> ??> erikgames13 lang/pt
#2987 [17:48] <Absol> erikgames13: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2988 [17:50] <erikgames13> eu estou usando
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#2990 [17:51] <isaac> no puedo iniciar minecraft solo me sale crash report
#2991 [17:52] <isaac> atudaaaa
#2992 [17:52] <webrosc> ??> isaac lang/es
#2993 [17:52] <Absol> isaac: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#2995 [17:54] <isaac> I can not start minecraft because I get crash report
#2996 [17:54] <webrosc> post the crash report to paste.ubuntu.com then link it here
#2997 [17:55] <isaac> publish and there but nothing happens
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#3006 [18:08] <dyian> why my minecraft i connot play becouse i fix the problem and i dont no what problem is
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#3009 [18:09] <ItZ_JameZ_> Hello
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#3027 [18:29] <bree> http://paste.ubuntu.com/12302619/
#3028 [18:30] <bree> i need help updating my -ixel format, can anyone help?
#3029 [18:30] <bree> *pixel
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#3046 [18:58] <Scalps_R_Us> Has anybody had issues, after updating to Windows 10 and having their previous Minecraft client slowly list to the right?
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#3049 [19:01] <Miso> Hey, apparently my drivers are out of date, and I cant seem to find an update?
#3050 [19:02] <Miso> http://paste.ubuntu.com/12302914/
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#3054 [19:04] <Miso> Ello
#3055 [19:04] <Horrar> umm anyone on?
#3056 [19:04] <Horrar> that can help
#3057 [19:04] <Miso> I cant sorry XD
#3058 [19:04] <Horrar> I'm looking for help setting up a server
#3059 [19:04] <Horrar> On FTB there is this 3rd party pack named Refuge
#3060 [19:04] <webrosc> ??> Horrar mods
#3061 [19:04] <Absol> Horrar: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3062 [19:05] <Absol> Horrar: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3063 [19:05] <Horrar> no I know I know
#3064 [19:05] <Horrar> I know hot to set up the server
#3065 [19:05] <Horrar> the problem is how do I allocate more RAM to it
#3066 [19:06] <Horrar> the creator didnt set a way to change the RAM
#3067 [19:06] * joshhudsonn [joshhudsonn@notlogged] has joined #minecrafthelp
#3068 [19:06] <Miso> Ello...
#3069 [19:07] <Horrar> just in general how do you change the Maximum Allocated RAM
#3070 [19:07] <joshhudsonn> hey
#3071 [19:07] <joshhudsonn> um i need help
#3072 [19:07] <webrosc> Horrar, you have to change the startup script
#3073 [19:07] <webrosc> Miso, i think your GPU isn't windows 10 supported
#3074 [19:07] <joshhudsonn> i need help with support
#3075 [19:07] <webrosc> joshhudsonn, ask your question then
#3076 [19:08] <Miso> Wha can I change that??
#3077 [19:08] * OUALIDswat [OUALIDswat@notlogged] has joined #minecrafthelp
#3078 [19:08] <Horrar> but there isnt a startup thing, there is only the default Minecraft 1.7.10 server and thats it, and I dont know how to change that
#3079 [19:08] <webrosc> Miso, if you can write a custom driver set for that GPU then yes you can change it
#3080 [19:08] * OUALIDswat [OUALIDswat@notlogged] has quit. (Client Quit)
#3081 [19:08] <Miso> D: that sounds really complicated
#3082 [19:08] <joshhudsonn> um i login to my account and it ask for secuirity questions that i forgot and i dont have acess to my email anymore
#3083 [19:09] <webrosc> ??> Horrar mp/server-setup
#3084 [19:09] <Absol> Horrar: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#3085 [19:09] <webrosc> joshhudsonn, then you will have to contact Mojang with your transaction ID and they can sort your account out for you
#3086 [19:09] <webrosc> ??> joshhudsonn mojang/email
#3087 [19:09] <Absol> joshhudsonn: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3088 [19:09] <Absol> joshhudsonn: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3089 [19:09] <webrosc> ^^ may take 2 weeks as they have a backlog
#3090 [19:10] <joshhudsonn> i dont have my translation id threw it out long time ago
#3091 [19:11] <webrosc> joshhudsonn, how did you pay for minecraft, and roughly when?
#3092 [19:11] <joshhudsonn> a visa i think and a year ago
#3093 [19:12] * lucascacique [lucascacique@notlogged] has joined #minecrafthelp
#3094 [19:12] <joshhudsonn> can i talk with support on skype
#3095 [19:12] <Horrar> Here, a picture with all the files that are in the folder, I dont know how to change the RAM still https://gyazo.com/86d66234e2181b85a22c1e1a5310f2ca
#3096 [19:12] <webrosc> Mojang con't have live support, and if they did its 2am in Sweden
#3097 [19:13] <webrosc> ??> joshhudsonn account/trans-id/braintree
#3098 [19:13] <Absol> joshhudsonn: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#3099 [19:13] <Absol> joshhudsonn: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#3100 [19:13] * lucascacique [lucascacique@notlogged] has quit. (Client Quit)
#3101 [19:15] <webrosc> Horrar, real the link absol linked to you, that explains how to start a server using a script, which you have to do if you want to allocate more ram
#3102 [19:15] <webrosc> read*
#3103 [19:15] <joshhudsonn> web is there skype support
#3104 [19:16] <webrosc> joshhudsonn, Mojang don't have live support, and if they did its 2am in Sweden
#3105 [19:16] <webrosc> the Mojangsters are all fast asleep
#3106 [19:16] <joshhudsonn> i dont know my trans id then what do i do and do u work for mogang
#3107 [19:16] <webrosc> they only have email support
#3108 [19:17] <webrosc> joshhudsonn, read what absol said, it wexplained how to get your trans id
#3109 [19:17] <webrosc> and no, thins channel is unofficial and run by volunteers
#3110 [19:17] <webrosc> ?? info/volunteer
#3111 [19:17] <Absol> info/volunteer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#3112 [19:18] <joshhudsonn> how do i get my trans id
#3113 [19:18] <webrosc> <Absol> joshhudsonn: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#3114 [19:18] <webrosc> <Absol> joshhudsonn: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#3115 [19:19] <webrosc> joshhudsonn, read ^^
#3116 [19:19] <joshhudsonn> i dont have any of those then wat do i do
#3117 [19:19] * m765 [m765@notlogged] has joined #minecrafthelp
#3118 [19:19] <webrosc> then you can't prove the account is yours
#3119 [19:20] <joshhudsonn> but i threw out cc
#3120 [19:20] <webrosc> the transaction id is unique to you and proof of ownership
#3121 [19:20] <joshhudsonn> fuck this
#3122 [19:20] <Absol> joshhudsonn: Please keep it civil
#3123 [19:20] * Lord_Ralex kicked joshhudsonn from #minecrafthelp (Reason: oshhudsonn :joshhudsonn)
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#3131 [19:37] <bobby_> my minecraft wont go in to the game
#3132 [19:37] * zach is now known as Guest21683
#3133 [19:37] <Guest21683> need help on how to update drivers
#3134 [19:37] <Golden> Hi, I don't know if I am in the right place, but I need help with my Minecraft: Windows 10 Edition Beta code. I clicked the Redeem button on the Mojang website a few days ago, and I have since gotten a new computer. I tried to acquire my free copy of the game in the Windows Store, but it says I have to pay the $9.99
#3135 [19:38] <Guest21683> need help on how to update drivers
#3136 [19:38] <bobby_> no
#3137 [19:38] <Guest21683> i need help on how to update drivers
#3138 [19:38] <Guest92097> i purchaed and installed minecraft and when i start it the screen goes black after the installers fininsh and i think i here sound
#3139 [19:39] <Guest21683> i need help on how to update drivers
#3140 [19:39] <bobby_> when i prees start it gose and brings it back to the start page
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#3142 [19:39] <Guest21683> i need help on how to update drivers
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#3145 [19:41] <Guest92097> please help my son cant get the game play page to open after he logs in
#3146 [19:41] <Golden> Is there anybody out there?
#3147 [19:43] <Guest92097> when the screen goes black the windows tool tray is still visible and the mouse curser moves but i cant click anything
#3148 [19:43] * Wolris [Wolris@notlogged] has joined #minecrafthelp
#3149 [19:44] <Wolris> I need help with Pixel Format Not Accellerated on my laptop
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#3152 [19:47] <mattym> Wolris, Do you have the link to your dxdiag report? If so please post it in the chat.
#3153 [19:49] <Wolris> yea
#3154 [19:49] <Wolris> http://paste.ubuntu.com/12303298/
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#3157 [19:49] <mattym> Wolris, Unfortunately your graphics hardware is not supported on Windows 8.1, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#3158 [19:50] <Guest92097> after initial install, i log in and the mojan screen appears and then goes black. i can hear sound and see the windows tool tray. i can move mouse curser but cant click anything
#3159 [19:50] * mrchris100 [mrchris100@notlogged] has joined #minecrafthelp
#3160 [19:50] <Wolris> thanks anyways
#3161 [19:50] <Guest92097> running windows vista
#3162 [19:51] <mattym> Guest92097, Clean and unmodified install of the game?
#3163 [19:51] * Wolris [Wolris@notlogged] has quit. (Quit: Web client closed)
#3164 [19:51] <Guest92097> yes. just bought 2 days ago. even uninstaled and reinstalled
#3165 [19:52] <mattym> Guest92097, When the screen goes black, you mean just the game screen, not the whole pc correct?
#3166 [19:52] <webrosc> sounds like gpu driver issue
#3167 [19:52] * mrchris100 [mrchris100@notlogged] has quit. (Client Quit)
#3168 [19:52] <mattym> ^ getting there
#3169 [19:52] <webrosc> old drivers
#3170 [19:52] * mrchris100 [mrchris100@notlogged] has joined #minecrafthelp
#3171 [19:52] <mattym> ??> Guest92097 win/dxdiag
#3172 [19:52] <webrosc> :P
#3173 [19:52] <Absol> Guest92097: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3174 [19:53] <mattym> Guest92097, Follow the directions in the link from Absol
#3175 [19:53] <Guest92097> whole pc, but still see tool tray at bottow
#3176 [19:53] <Guest92097> ok. thank u
#3177 [19:54] <mrchris100> i have windows10 on my computer now my minecraft will not starting up any version
#3178 [19:55] <mattym> mrchris100, What happens when you try?
#3179 [19:55] <mrchris100> it says it crashed
#3180 [19:56] <mattym> ??> mrchris100 launcher/crash-log
#3181 [19:56] <Absol> mrchris100: We need to see your crash log, which appears after a crash.
#3182 [19:56] <Absol> mrchris100: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3183 [19:56] <mrchris100> http://paste.ubuntu.com/12303350/
#3184 [19:56] <mattym> mrchris100, One moment
#3185 [19:57] <mattym> mrchris100, Can you open up Windows Update, have it search for new updates, then insall any it finds.
#3186 [19:57] <mrchris100> ok
#3187 [19:57] <Guest92097> ------------------ System Information ------------------ Time of this report: 9/6/2015, 20:55:48 Machine name: USER-PC Operating System: Windows Vista™ Business (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.150312-1556) Language: English (Regional Setting: English) System Manufacturer: Matsushita Electric Industrial Co.,Ltd. System Model: CF-30FQL55AM BIOS: Ver 1.00PARTTBL
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#3191 [19:58] <Wonderland> i need help
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#3193 [19:58] <Wonderland> pls help
#3194 [19:58] * marcos [marcos@notlogged] has quit. (Client Quit)
#3195 [19:58] <mattym> Guest92097, Please follow all the directions, i need that info in a paste link as the instructions described
#3196 [19:59] * marcos [marcos@notlogged] has joined #minecrafthelp
#3197 [19:59] <Wonderland> My mincraft folder is not on my computer
#3198 [19:59] <mattym> Wonderland, What folder?
#3199 [20:00] <Wonderland> the .minecraft folder
#3200 [20:00] <Wonderland> my minecraft works fine but I can't find the folder
#3201 [20:00] <mattym> Wonderland, In the launcher hit the Edit Profile button
#3202 [20:00] <mrchris100> http://paste.ubuntu.com/12303446/
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#3204 [20:01] <mattym> Wonderland, Then in the window that pops up check the button that says Open Game Directory
#3205 [20:01] <Wonderland> oh haha thank you.!
#3206 [20:01] <mattym> mrchris100, The Intel HD Graphics on your computer dont have support for Windows 10
#3207 [20:01] <mrchris100> ok
#3208 [20:01] <mrchris100> ok
#3209 [20:01] * Wonderland [Wonderland@notlogged] has left #minecrafthelp
#3210 [20:02] <Guest92097> http://paste.ubuntu.com/12303450/
#3211 [20:02] <mrchris100> what should i do
#3212 [20:03] <mattym> Guest92097, That computer come NO where near the minimum requirements for the game
#3213 [20:03] * ikedumancas [ikedumancas@notlogged] has quit. (Ping timeout: 204 seconds)
#3214 [20:03] <mattym> mrchris100, I believe the graphics hardware you have it supported up to Windows 8.1, so you would need to downgrade to that Windows or earlier
#3215 [20:03] <webrosc> Guest92097, it may (just about) run minecraft 1.7.2
#3216 [20:03] <mrchris100> ok
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#3218 [20:04] <Guest92097> can i still download 1.7.2
#3219 [20:04] <webrosc> ??> Guest92097 launcher/change-version
#3220 [20:04] <Absol> Guest92097: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#3221 [20:05] <webrosc> ^^ select 1.7.2 in dropdown
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#3223 [20:05] <Squidey922> i changed my name today and when i tried to join a server and it said quote "not autorized by minecraft.net
#3224 [20:05] <webrosc> ??> Squidey922 launcher/relog
#3225 [20:05] <Absol> Squidey922: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
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#3227 [20:05] <Squidey922> thanks
#3228 [20:07] <mrchris100> oh thank you
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#3231 [20:14] <SubZeRo1> Hello I am hoping some one can help me figure out why my minecraft forge install just started crahing
#3232 [20:14] <mattym> ??> SubZeRo1 mods
#3233 [20:14] <Absol> SubZeRo1: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3234 [20:14] <Absol> SubZeRo1: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3235 [20:15] * samuel [samuel@notlogged] has joined #minecrafthelp
#3236 [20:15] <samuel> http://paste.ubuntu.com/12303548/
#3237 [20:16] <SubZeRo1> so No! figures
#3238 [20:16] * Guest92097 [Guest92097@notlogged] has quit. (Ping timeout: 204 seconds)
#3239 [20:16] <mattym> samuel, One moment
#3240 [20:17] * benhunter09 [benhunter09@notlogged] has joined #minecrafthelp
#3241 [20:17] <mattym> samuel, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to an earlier Windows, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#3242 [20:18] <mattym> samuel, That compter also does not really fall into the minimum requirements for the game.
#3243 [20:20] <samuel> Thank you
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#3246 [20:22] * webrosc_otherpc [webrosc_otherpc@notlogged] has joined #minecrafthelp
#3247 [20:22] <webrosc_otherpc> ??< av\awdcleaner
#3248 [20:23] <webrosc_otherpc> ??< av/awdcleaner
#3249 [20:23] <webrosc_otherpc> derp
#3250 [20:23] * rileypogi [rileypogi@notlogged] has joined #minecrafthelp
#3251 [20:23] <webrosc_otherpc> ??< av/adwcleaner
#3252 [20:24] <rileypogi> please help me
#3253 [20:24] <mattym> rileypogi, If you want help, you need to explain the issue
#3254 [20:25] <rileypogi> the minecarft is none
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#3258 [20:32] * PIKA--HELP [PIKA--HELP@notlogged] has joined #minecrafthelp
#3259 [20:32] <PIKA--HELP> GUYS HELP
#3260 [20:33] * TFrag [TFrag@notlogged] has joined #minecrafthelp
#3261 [20:33] <mattym> PIKA--HELP, First, stop caps, second, explain the issue
#3262 [20:33] <PIKA--HELP> MY NEW MINECRAFT DONT WORK
#3263 [20:33] <PIKA--HELP> I opened my minecraft , i pressed play and it says something of game crashed
#3264 [20:34] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#3265 [20:34] <mattym> ??> PIKA--HELP launcher/crash-log
#3266 [20:34] <Absol> PIKA--HELP: We need to see your crash log, which appears after a crash.
#3267 [20:34] <Absol> PIKA--HELP: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3268 [20:34] * jose124 [jose124@notlogged] has joined #minecrafthelp
#3269 [20:34] * Ritsuka is now known as Kaname
#3270 [20:34] <PIKA--HELP> http://paste.ubuntu.com/12303689/
#3271 [20:34] <PIKA--HELP> there is my url
#3272 [20:35] <mattym> PIKA--HELP, One moment
#3273 [20:35] <PIKA--HELP> ok
#3274 [20:36] <PIKA--HELP> and?
#3275 [20:36] <mattym> PIKA--HELP, Download and Install the file on this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#3276 [20:36] * webrosc_otherpc [webrosc_otherpc@notlogged] has quit. (Ping timeout: 204 seconds)
#3277 [20:36] <mattym> PIKA--HELP, and learn some dam patience
#3278 [20:36] <PIKA--HELP> i am so sorry
#3279 [20:38] <PIKA--HELP> now what do i do after this
#3280 [20:38] <mattym> PIKA--HELP, Run the program you download and follow the instructions it gives you
#3281 [20:39] <PIKA--HELP> and my minecraft would be working?
#3282 [20:39] <mattym> PIKA--HELP, Should be
#3283 [20:39] <PIKA--HELP> thanks!!
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#3291 [20:51] <Dragonbronie> Hello I have a problem I am trying to reset my security questions and I am not getting my email for it
#3292 [20:53] <mattym> Dragonbronie, Did you check the spam/junk folders and are you sure you are checking the email that you have used for your mojang account
#3293 [20:53] <Dragonbronie> yes I did
#3294 [20:54] * BudoPlays [BudoPlays@notlogged] has joined #minecrafthelp
#3295 [20:54] <BudoPlays> i need help
#3296 [20:54] <mattym> Dragonbronie, How long ago did you try the reset?
#3297 [20:54] <mattym> BudoPlays, Please describe the problem
#3298 [20:54] <Dragonbronie> about 20 mins ago
#3299 [20:55] <mattym> Dragonbronie, Give it an hour, if it still does not show up
#3300 [20:55] <mattym> ??> Dragonbronie mojang/email
#3301 [20:55] <Absol> Dragonbronie: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3302 [20:55] <Absol> Dragonbronie: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3303 [20:55] <mattym> Dragonbronie, Then fill out the form Absol linked you
#3304 [20:56] <BudoPlays> when I walk into a world my minecraft out and appears minecraft crash report
#3305 [20:57] <mattym> ??> BudoPlays launcher/crash-log
#3306 [20:57] <Absol> BudoPlays: We need to see your crash log, which appears after a crash.
#3307 [20:57] <Absol> BudoPlays: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#3312 [21:08] * refund [refund@notlogged] has joined #minecrafthelp
#3313 [21:09] <refund> I am unable to update my driver to play the game i just downloaded so i was wanting to get a refund until i could get the situation fixed
#3314 [21:10] <mattym> refund, Do you have the link to your dxdiag report? If so please post it in the chat.
#3315 [21:11] <webrosc> refund, do you have a dxdiag log so we can fix the issue
#3316 [21:11] <refund> ------------------
#3317 [21:11] <mattym> ??> refund win/dxdiag
#3318 [21:11] <refund> let me get it i thought i copied it
#3319 [21:11] <Absol> refund: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3320 [21:11] <mattym> refund, Please follow all the instructions on the link from Absol
#3321 [21:14] * Dragon6510 [Dragon6510@notlogged] has joined #minecrafthelp
#3322 [21:15] <refund> http://justpaste.it/njwj
#3323 [21:16] <mattym> refund, One moment
#3324 [21:17] <mattym> refund, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#3325 [21:18] <Dragon6510> Hi! I just wanted to ask what I can do to my network settings to configure it for public Minecraft Servers. I can play only one public Minecraft server on my home network, but at my mom's house, and friends house, I can play all of the public servers. Does anyone know whats wrong?
#3326 [21:18] <mattym> Dragon6510, What sort of error does it give on the others, the ones you cant get onto
#3327 [21:19] <Dragon6510> it just loads for a long time, and then eventually says "cannot connect to server"
#3328 [21:19] <mattym> Dragon6510, Also, at the different locations, are you on the same computer, or is it a different computer at each place?
#3329 [21:19] <refund> when i go to update the drive it gives me a HTTP 404 Page not found error
#3330 [21:19] <Dragon6510> Its the same computer, I play Minecraft on a laptop
#3331 [21:20] <webrosc> link works for me
#3332 [21:20] <mattym> Dragon6510, Then its likely something to do with your internet
#3333 [21:20] <Dragon6510> What can I do to fix it?
#3334 [21:20] <mattym> Dragon6510, Can you go to speedtest.net and run a test, then share the results here
#3335 [21:21] <Dragon6510> Okay
#3336 [21:21] * Sonic_Hedgehog_ [Sonic_Hedgehog_@notlogged] has joined #minecrafthelp
#3337 [21:21] * Sonic_Hedgehog_ [Sonic_Hedgehog_@notlogged] has quit. (Client Quit)
#3338 [21:21] <Dragon6510> btw- I'm on my home network, the one that cant run the servers
#3339 [21:21] <refund> i think i may have pressed the wrong link...
#3340 [21:21] <mattym> Dragon6510, Yes, thats ideal
#3341 [21:22] <mattym> refund, On the link we sent. there should be a .exe file for you to download
#3342 [21:22] <mattym> refund, The one called Win7Vista_64_151719.exe
#3343 [21:23] <Sonic_Hedgehog> guys guys guys! anyone know how to fix the error "pixel format not accelerated"?
#3344 [21:23] <Dragon6510> Hold on, before I do the speed test, I kind of want you to know its probably not a speed problem, my internet speed is fine. Its more likely a problem with the firewall conflicting with Minecraft
#3345 [21:24] <Dragon6510> I have a Linksys router
#3346 [21:24] * Mlgryan1 [Mlgryan1@notlogged] has joined #minecrafthelp
#3347 [21:24] <mattym> Dragon6510, If it works on some but not all, thats unlikely. Also from the error you get
#3348 [21:25] <Dragon6510> So you still think I should run the speed test?
#3349 [21:25] <mattym> Dragon6510, yes
#3350 [21:25] <Dragon6510> Alright, I'll run it
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#3352 [21:26] <Sonic_Hedgehog> anyone here know how to fix the problem "pixel format not accelerated"?
#3353 [21:27] <mattym> Sonic_Hedgehog, Do you have the link to your dxdiag report? If so please post it in the chat.
#3354 [21:27] <Sonic_Hedgehog> i have, here http://paste.ubuntu.com/12303998/
#3355 [21:28] <mattym> Sonic_Hedgehog, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to an earlier Windows, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#3356 [21:29] <Sonic_Hedgehog> i just have this computer to use, and i can't find new graphics to download, you have any link of download to me?
#3357 [21:30] <Dragon6510> Okay, I have the results: Ping: 165ms Download speed: 0.84 mbps Upload speed: 0.28 mbps I also would like you to know that I have other computers - phones, and TV's running on my network, just so you know..
#3358 [21:30] * Juan_Br [Juan_Br@notlogged] has joined #minecrafthelp
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#3360 [21:30] <mattym> Sonic_Hedgehog, Did you read what i said?
#3361 [21:31] <mattym> Dragon6510, Your issue is your internet speed
#3362 [21:31] <mattym> Dragon6510, Most servers you are tring to use are timing out due to your very low connection speed
#3363 [21:31] <Dragon6510> But another server does work, the others don't though
#3364 [21:32] <Dragon6510> That specific IP, is pvp.sc
#3365 [21:32] <Sonic_Hedgehog> mattym, so i will try to find a new game to play, the next thing i will say, its not of minecraft... you know any GOOD sonic game for pc?
#3366 [21:32] <mattym> Dragon6510, That specific server is probably physically closer to you
#3367 [21:33] <mattym> Sonic_Hedgehog, No idea
#3368 [21:33] * MVACE [MVACE@notlogged] has joined #minecrafthelp
#3369 [21:33] <Sonic_Hedgehog> nhah... me too, i will try to find a game in Youtube or Google
#3370 [21:34] <Dragon6510> mattym, It connects pretty quickly though.. I'm pretty sure its not an internet problem. That test is just a test, our internet speed is pretty quick actually. Is there anything else there could be?
#3371 [21:34] <mattym> Dragon6510, That internet speed is beyond horrible, that is the problem
#3372 [21:36] <Dragon6510> Not sure I can trust that test though. Beyond horrible? I think I could argue that my internet speed is actually faster than that. I'm sorry, but I'm positive its not an internet problem
#3373 [21:36] <Dragon6510> Internet SPEED problem
#3374 [21:36] <Dragon6510> Its a problem with my internet though
#3375 [21:36] <mattym> Dragon6510, check the test here http://speedof.me/
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#3381 [21:40] <Dragon6510> Latency: 1283ms | Max Download: 1.08 | Max Upload: 4.61 |
#3382 [21:40] <mattym> Dragon6510, Yeah, just as bad
#3383 [21:40] <mattym> Dragon6510, That is well below what most servers will need for you to connect with them
#3384 [21:41] <Dragon6510> Okay, I know you're dead set on the fact that my internet is slow, but I just want to know, is there ANY other possibility?
#3385 [21:42] <mattym> Dragon6510, If any other server IS working, then it means nothing is being blocked
#3386 [21:42] <mattym> Dragon6510, If othere servers work when you are on another persons internet and the same laptop, then its nothing on the laptop istelf
#3387 [21:42] * Supersonic [Supersonic@notlogged] has joined #minecrafthelp
#3388 [21:42] <Dragon6510> I guess you're right there, my sisters computer acts the same as mine with the servers
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#3390 [21:43] <mattym> Dragon6510, A download speed of 1mbps or less as are you are getting, is extremely slow
#3391 [21:43] <Dragon6510> What can I do to fix it?
#3392 [21:43] <mattym> Dragon6510, Does that mean other things on your internet will seem slow to you, maybe, maybe not
#3393 [21:44] <mattym> Dragon6510, But a video game server wont let you connect if it cant communicate with you in the "correct" ammount of time
#3394 [21:44] <mattym> Dragon6510, Yes its simply fixed, pay for better intrnet
#3395 [21:45] <Dragon6510> What is the recommended speed for Minecraft servers?
#3396 [21:45] <mattym> Dragon6510, Any answer to that would be an opinion, but more than what you have
#3397 [21:46] <ThePenatrator666> http://paste.ubuntu.com/12304209/ ok so i tried to login into minecraft and it said my graphics driver is outdated please help I been trying to figure this out for a long time now.
#3398 [21:46] <Dragon6510> What about a minimum speed?
#3399 [21:46] <mattym> ThePenatrator666, Can you check your dxdiag report again, make sure to copy ALL of it over to the paste site
#3400 [21:47] <mattym> Dragon6510, Again, there is no answer to that question that wouldnt be an opinion
#3401 [21:47] <Dragon6510> Okay
#3402 [21:47] <mattym> Dragon6510, As you can tell from your own experince what you have is a mimimum enough as you CAN connect to some servers
#3403 [21:47] <Dragon6510> What's your operating system, ThePenatrator666?
#3404 [21:48] <Dragon6510> Thanks for the help
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#3406 [21:49] * Sonic_Hedgehog [Sonic_Hedgehog@notlogged] has quit. (Ping timeout: 204 seconds)
#3407 [21:49] <ThePenatrator666> mattym http://paste.ubuntu.com/12304392/ like that?
#3408 [21:49] <mattym> ThePenatrator666, Thats still the same, should be a lot longer than that
#3409 [21:50] <Joey_> I am from Indonesia. 10yrs old. How to update to 1.8.8 because mine is still 1.6.19?
#3410 [21:50] <mattym> Joey_, 1.6.19 is your Launcher version, your minecraft version is displayed in the lower right of the launcher
#3411 [21:51] <mattym> ThePenatrator666, When you open the dxdiag file make sure to scroll down in the window that it opens in and copy everything
#3412 [21:52] <Joey_> I hae played it then. Sorry.
#3413 [21:52] <Joey_> my friend has more mods. how to get them?
#3414 [21:53] <mattym> Joey_, We dont help with mods in this chat, check online
#3415 [21:53] <Joey_> oline?
#3416 [21:53] <Joey_> online? how?
#3417 [21:53] * Dragon6510 [Dragon6510@notlogged] has quit. (Ping timeout: 204 seconds)
#3418 [21:53] <ThePenatrator666> mattym http://paste.ubuntu.com/12304426/ there
#3419 [21:53] <mattym> Joey_, Use the internet to figure it out, we dont help with mods
#3420 [21:53] <mattym> ThePenatrator666, Ok one moment
#3421 [21:53] <Joey_> k. thanks. :)
#3422 [21:54] <mattym> ThePenatrator666, Download and Install the Catalyst Software Suite from this page https://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064
#3423 [21:55] <ThePenatrator666> kk
#3424 [21:56] <ThePenatrator666> mattym what is this gonna do?
#3425 [21:56] <mattym> ThePenatrator666, Update your graphics drivers
#3426 [21:56] <ThePenatrator666> oh ok
#3427 [21:57] <mattym> ThePenatrator666, Download it, run the file you downloaded and follow the instructions it gives you
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#3433 [22:02] <wolf9873> I am having the message minecraft is out of memory. I have tried some different things and still isnt working. please help
#3434 [22:03] <mattym> ??> wolf9873 launcher/crash-log
#3435 [22:03] <Absol> wolf9873: We need to see your crash log, which appears after a crash.
#3436 [22:03] <Absol> wolf9873: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3437 [22:03] <mattym> wolf9873, Can you follow the instructions from Absol to get me the log that shows up when it says Out of Memory
#3438 [22:04] <wolf9873> im working on it
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#3442 [22:06] <wolf9873> now its not even launching the out of memory message. its not launching the game
#3443 [22:06] <mattym> wolf9873, Are you using any mods/plugins/addons or a texture pack?
#3444 [22:07] * oodaoo [oodaoo@notlogged] has quit. (Client Quit)
#3445 [22:07] <wolf9873> my son was using a texture pack and then it came up with the out of memory message
#3446 [22:07] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#3447 [22:07] <mattym> wolf9873, Remove the textue pack
#3448 [22:08] <wolf9873> how do i remove the texture pack
#3449 [22:08] <mattym> wolf9873, Start the launcher, hit the Edit Profile button, then in the window that pops up hit the Open Game Directory button
#3450 [22:08] <mattym> wolf9873, In the folder that it opens there should be a folder called Resource Packs
#3451 [22:08] <mattym> wolf9873, Go in there and delete the one he was using
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#3453 [22:10] * manueljose [manueljose@notlogged] has joined #minecrafthelp
#3454 [22:11] <manueljose> http://paste.ubuntu.com/12304536/ tengo un problema de Pixel Format Not Accelerated
#3455 [22:11] <mattym> manueljose, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
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#3457 [22:12] * PlushyFruits [PlushyFruits@notlogged] has joined #minecrafthelp
#3458 [22:13] <PlushyFruits> Hey guys, I tried to log on to minecraft and it wouldn't let me.
#3459 [22:13] <mattym> PlushyFruits, What does it say when you try?
#3460 [22:13] <PlushyFruits> I changed the password and everything but it keeps saying It's wrong.
#3461 [22:13] <mattym> PlushyFruits, What happens if you try to log in at account.mojang.com/me ?
#3462 [22:14] <PlushyFruits> Unknown Email or pass
#3463 [22:14] <PlushyFruits> Even though I've been resetting for the longest.
#3464 [22:14] <mattym> ??> PlushyFruits login/throttle
#3465 [22:14] <Absol> PlushyFruits: Your login is being throttled, which will prevent you from logging in.
#3466 [22:14] <Absol> PlushyFruits: You will have to wait 3 hours without logging in for it to reset.
#3467 [22:15] <wolf9873> it was the texture pack. Thanks. Should he be using optifine with game? Is it ok to use
#3468 [22:15] <PlushyFruits> Oh okay.
#3469 [22:16] <mattym> wolf9873, We dont help with mods, but in some cases that one can help, in some cases it hurts
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#3472 [22:18] <wolf9873> do you recommend using texture packs? how do get optifine?
#3473 [22:19] <mattym> wolf9873, Cant help with optifine, texture packs are fine, as long as you get them from a reputable source and they arent too large for your computer to handle
#3474 [22:20] <Dragon6510> sorry mattym, but if you can't tell me the internet requirements for a minecraft server to run, I can't accept your conclusion. Is there any direct Minecraft support email I can consult
#3475 [22:20] <Dragon6510> ?
#3476 [22:21] <mattym> Dragon6510, Not for that issue. As I said, any answer to that would be an opinion
#3477 [22:21] * tekk [tekk@notlogged] has joined #minecrafthelp
#3478 [22:21] <Dragon6510> Could I hear the opinion though?
#3479 [22:22] <tekk> hey guys can anyone help me out with some simple modding questions?
#3480 [22:22] <wolf9873> Thanks again!!
#3481 [22:22] <Dragon6510> Sure, I'm all ears tekk
#3482 [22:22] <mattym> tekk, No sorry we dont do mod support here
#3483 [22:22] <Dragon6510> tI can help im with it mattym and tekk
#3484 [22:22] <tekk> well ive been trying for hours to figure out a way to load an older version of minecraft and mod it (powercraft mod) but its not working
#3485 [22:23] <mattym> Dragon6510, Read the rules
#3486 [22:23] <mattym> tekk, As i said, this is not the place for Mod questions
#3487 [22:23] <tekk> where can i go for mod questions?
#3488 [22:23] <Dragon6510> But what if I can answer them
#3489 [22:23] <mattym> Dragon6510, Doesnt matter, its not the place to do so
#3490 [22:23] <Dragon6510> You're not an administrator
#3491 [22:23] <mattym> tekk, Search google for a mods install info and if that mod has a support site
#3492 [22:23] <mattym> Dragon6510, That hardly matters
#3493 [22:24] * ThePenatrator666 [ThePenatrator666@notlogged] has quit. (Ping timeout: 204 seconds)
#3494 [22:24] <wolf9873> Thanks mattym !!
#3495 [22:24] <tekk> i tried using a skydaz installer as well and it said that minecraft.jar doesnt exist
#3496 [22:25] * moist [moist@notlogged] has quit. (Ping timeout: 183 seconds)
#3497 [22:25] <Dragon6510> Goodbye, this place is hardly useful at all
#3498 [22:25] <mattym> Dragon6510, And to answer your earlier question, instead of an opinion i will give you a fact, the lowest internet connection speed ive used in the time since Minecraft has been out has been a 20mbps connection, never had an issue with any servers on that one
#3499 [22:25] * Dragonbronie [Dragonbronie@notlogged] has quit. (Quit: Web client closed)
#3500 [22:25] <mattym> just cause you dont like the answer, doesnt mean its useless
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#3505 [22:31] <VanillaMint> Hello?
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#3509 [22:42] <diamonsoul26> I can´t play because something on the graphics driver. This is my report http://paste.ubuntu.com/12304712/
#3510 [22:42] <mattym> diamonsoul26, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#3511 [22:43] <mattym> diamonsoul26, Possibly even an older version of Windows for that hardware.
#3512 [22:43] * MVACE [MVACE@notlogged] has quit. (Ping timeout: 204 seconds)
#3513 [22:44] <diamonsoul26> I had windows 7, and I can´t either. I just make the upgrade to Windows 10 in order to play.
#3514 [22:44] <mattym> diamonsoul26, Your graphics hardware is old. Possibly only supported up to Windows Vista
#3515 [22:44] <diamonsoul26> what so you recomend?
#3516 [22:45] <diamonsoul26> do
#3517 [22:45] <mattym> diamonsoul26, One sec
#3518 [22:46] <mattym> diamonsoul26, Your graphics are supported up to Windows 7, so first you need to downgrade back to Windows 7
#3519 [22:46] <mattym> diamonsoul26, Then you need to Download and Install the file here https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
#3520 [22:47] <mattym> diamonsoul26, And even so, you will probably only be able to run up to version 1.7.2 of minecraft, if it works at all after that
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#3522 [22:49] * aselvais [aselvais@notlogged] has joined #minecrafthelp
#3523 [22:50] <aselvais> wow .... the help is an IRC channel ..... I m back to 1994 right now .....
#3524 [22:50] <mattym> aselvais, Not that uncommon
#3525 [22:51] <aselvais> I can't log in anymore to the game .... and there is no way to talk to anybody for support ....
#3526 [22:51] <mattym> aselvais, What does the launcher tell you when you try?
#3527 [22:51] <aselvais> OK it seems like I am logged in in demo mode ....
#3528 [22:52] <mattym> aselvais, And what happens if you attempt to log in at account.mojang.com/me ?
#3529 [22:52] <mattym> aselvais, If you log in there, does it list under "My Games" your Minecraft username and the date you purchased it
#3530 [22:52] <aselvais> same thing I believe ... but the weird thing is that I could not log in anymore before I "registered" again ....
#3531 [22:53] * KJ4IPS [KJ4IPS@notlogged] has quit. (Ping timeout: 378 seconds)
#3532 [22:53] <aselvais> and I have the e invoice and so on .... (from 1 year ago) with this account ...
#3533 [22:53] <aselvais> I tried the reset password 10000000000000000000000000000 time ....
#3534 [22:53] <aselvais> I never receive an email ...
#3535 [22:53] <aselvais> I ve sent an email to the support ....
#3536 [22:53] <aselvais> no answer ....
#3537 [22:53] <mattym> aselvais, You shouldnt have had to register again
#3538 [22:53] <aselvais> I am going insaine honestly .... and it s been like that for 3 or 4 months ....
#3539 [22:54] * pjchabi77 [pjchabi77@notlogged] has quit. (Quit: Web client closed)
#3540 [22:54] * KJ4IPS|Gone [KJ4IPS|Gone@notlogged] has joined #minecrafthelp
#3541 [22:54] <mattym> aselvais, Why did you "register" again?
#3542 [22:54] <aselvais> yes
#3543 [22:54] * KJ4IPS|Gone is now known as KJ4IPS
#3544 [22:54] <aselvais> with ghe same email I was using before ...
#3545 [22:54] <aselvais> is there somebody I can speak to or something ?
#3546 [22:54] <mattym> aselvais, It should not have let you register an email that was already used?
#3547 [22:54] <aselvais> yes
#3548 [22:55] <mattym> aselvais, There is no phone support
#3549 [22:55] <aselvais> I am telling you ,,.,,, there is a problem with your system .....
#3550 [22:55] <aselvais> I work in the IT .... and that is why I am going nuts ....
#3551 [22:55] <aselvais> this is non sense
#3552 [22:55] <aselvais> where can I find the phone support ?
#3553 [22:55] <Lord_Ralex> There is no phone support
#3554 [22:55] <mattym> aselvais, 1) This is a volunteer run channel so, no "our" system. 2) No phone support
#3555 [22:55] <Lord_Ralex> Nor will they system let you register a second time
#3556 [22:56] <Lord_Ralex> If it let you, that email was not tied to an account
#3557 [22:56] <mattym> aselvais, You are likely logged into the wrong account, at the very least not the account you purchased it on
#3558 [22:56] <mattym> ??> aselvais mojang/email
#3559 [22:56] <Absol> aselvais: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3560 [22:56] <Absol> aselvais: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3561 [22:56] <mattym> aselvais, Use the info from the email you recieved when you purchased it to fill in the form Absol linked
#3562 [22:56] <aselvais> Look ... I did that ... and never had an answer ....
#3563 [22:57] <mattym> aselvais, When did you do it?
#3564 [22:57] <aselvais> that is why I am trying this now .....
#3565 [22:57] <aselvais> hm a while ago ...
#3566 [22:57] <aselvais> 1 month ago maybe ?
#3567 [22:57] * Royal [Royal@notlogged] has joined #minecrafthelp
#3568 [22:57] <aselvais> I try every so often then just drop it because nothing works
#3569 [22:57] <mattym> aselvais, Did you bother to read the part at the bottom? https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#3570 [22:57] <aselvais> and I have no answer
#3571 [22:57] * Royal [Royal@notlogged] has quit. (Client Quit)
#3572 [22:58] <mattym> aselvais, If you did in fact send in the form about a month ago and fill in all the correct info, you should hear back "soon"
#3573 [22:58] <aselvais> Look .... I don t even get any mail when I do a reset password ...
#3574 [22:59] <mattym> aselvais, You are likely checking the wrong email
#3575 [22:59] <aselvais> I check everywhere ... the spam box and everything
#3576 [22:59] <Lord_Ralex> Who is your email provider
#3577 [22:59] <aselvais> I tried from both of the emails I use
#3578 [22:59] <mattym> aselvais, Like i said if it let you register your email recently, then the email you purchased the account on, isnt the one you recently registered
#3579 [23:00] <aselvais> so how is it that it was the one saved in the my system (windows) when I start the game ?
#3580 [23:00] <aselvais> It just stopped working ...
#3581 [23:00] <mattym> aselvais, Cause you entered it
#3582 [23:00] <mattym> aselvais, What is the username you set up when it was working
#3583 [23:01] <aselvais> I tried aselvais, and arnaudselvais (should be one or the other)
#3584 [23:01] <mattym> aselvais, Did you ever change it to anything besides that?
#3585 [23:01] <aselvais> nope ....
#3586 [23:02] <mattym> aselvais, Then its likely you were hacked
#3587 [23:02] <aselvais> I bought another license for my son jacksevlais ...
#3588 [23:02] <aselvais> so what to do now then ?
#3589 [23:02] <mattym> aselvais, The account under aselvais has had its name changed twice
#3590 [23:02] <aselvais> to what ?
#3591 [23:02] <mattym> aselvais, The form i suggested earlier, needs to be filled out
#3592 [23:03] <mattym> aselvais, As as the other link i posted says, they have a backlog they are currently on issues submitted on the 9th of August
#3593 [23:03] <mattym> aselvais, If you submitted yours around a month ago and included all the correct info, then you should hear back from them soon
#3594 [23:04] <aselvais> OK this is ridiculous ......
#3595 [23:04] * DoubleMcPwnage [DoubleMcPwnage@notlogged] has joined #minecrafthelp
#3596 [23:04] <aselvais> can t anybody check in a DB or something and help me ?
#3597 [23:04] <aselvais> I can send the proof of payment and everything ,......
#3598 [23:04] <aselvais> I bought Minecraft for almost every platform ...
#3599 [23:04] <mattym> aselvais, No, the only poeple that can help you are Mojang, and the way do do that is with the form
#3600 [23:04] <aselvais> I got 2 accounts one for me and my son ...
#3601 [23:05] <mattym> aselvais, That form, where it asks for the Transaction-ID, is your proof of purchase
#3602 [23:05] <aselvais> and I can t play anymore .... this is not a problem but the frustration is a big problemn !
#3603 [23:05] <DoubleMcPwnage> My username and password is not working and I no longer have access to the email the account is under. Theres no way to get the transaction ID because I bought the account years ago
#3604 [23:05] <aselvais> I feel like I am at work right now .... and I just wanted to relax for 1 h
#3605 [23:05] <mattym> DoubleMcPwnage, Did you check the help site to see if you had other ways than the email to get the trans-id back?
#3606 [23:06] <DoubleMcPwnage> No let me go check
#3607 [23:06] <mattym> aselvais, Well like i said, you have the info. Either wait for a reply from your first submit, or fill out the form again and be sure to include the Transaction-ID that was sent to you in the purchase confirmation email from that account
#3608 [23:07] <mattym> DoubleMcPwnage, The info here that is https://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#3609 [23:08] <DoubleMcPwnage> I know I used a credit card but I don't even know if I still have it because its been years
#3610 [23:09] <mattym> DoubleMcPwnage, If your credit card company keeps records it "possible" they may still have it. Otherwise you may be out of luck
#3611 [23:09] <mattym> DoubleMcPwnage, Fill out the form, and include in the Message field any info that may help prove your ownership, and they will attempt to work with you
#3612 [23:09] <DoubleMcPwnage> Where is the form
#3613 [23:10] <mattym> DoubleMcPwnage, Also keep in mind that they have a large backlog right now, so it may take close to a month to hear back
#3614 [23:10] <mattym> ??> DoubleMcPwnage mojang/email
#3615 [23:10] <Absol> DoubleMcPwnage: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3616 [23:10] <Absol> DoubleMcPwnage: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#3617 [23:10] <aselvais> mattym: OK I filled and sent the form again ... my only option left now is to switch from atheism to Christianism and pray I guess .... :(
#3618 [23:10] <mattym> DoubleMcPwnage, Alternatly, what exatly isnt working, and when did it start?
#3619 [23:11] <mattym> aselvais, As long as you included the correct info, it should get fixed once they get through the backlog
#3620 [23:11] * Arcanj0_BR [Arcanj0_BR@notlogged] has joined #minecrafthelp
#3621 [23:11] * Arcanj0_BR [Arcanj0_BR@notlogged] has quit. (Client Quit)
#3622 [23:13] <aselvais> mattym: I just don t understand why they didn t answer my 1st email though ,,,,, and why I could re register with the same email ... all of this doesn t make any sense ...
#3623 [23:13] <mattym> aselvais, Whoever hacked your account, probably changed the email which may have freed your old one up again
#3624 [23:14] <DoubleMcPwnage> It just started today when I went to log back in and it told me to re-type in my info so I did and it says it is not the right info (but I know it is considering I use it all the time)
#3625 [23:14] <mattym> aselvais, And they may have not answered the first on, as I have said multiple times now, DUE TO THE GIANT FUCKING BACKLOG THEY HAVE
#3626 [23:14] <Absol> mattym: Please keep it civil
#3627 [23:14] <aselvais> mattym: Hm I see .... this is just crazy ... and it is a 1st for me .... I never had an account hacked :O
#3628 [23:15] <mattym> DoubleMcPwnage, Ok, and what does it tell you if you log in at account.mojang.com/me ?
#3629 [23:15] <mattym> DoubleMcPwnage, Does it allow you to log in there, or give you the same error?
#3630 [23:15] <DoubleMcPwnage> let me go try and then I'll tell you what it says
#3631 [23:15] <DoubleMcPwnage> I don't even think my account is a mojang account so should I use the email that I don't have anymore or the username
#3632 [23:16] <aselvais> anyways .... If I don t have news in a month I guess I ll do the same thing (as I did in the past) until I jump out the window .... OK thanks byw byw
#3633 [23:16] <aselvais> bye
#3634 [23:16] <mattym> DoubleMcPwnage, When you log in to the launcher, do you use the username or email?
#3635 [23:16] <DoubleMcPwnage> Username
#3636 [23:16] * aselvais [aselvais@notlogged] has quit. (Quit: Web client closed)
#3637 [23:16] <mattym> DoubleMcPwnage, What is the username?
#3638 [23:16] * sophiux2004 [sophiux2004@notlogged] has joined #minecrafthelp
#3639 [23:16] <DoubleMcPwnage> DoubleMcPwnage
#3640 [23:17] <mattym> DoubleMcPwnage, Hmm, you are unmigrated so you should be logging in with the username and pass
#3641 [23:17] <DoubleMcPwnage> Alright let me go try
#3642 [23:17] <mattym> DoubleMcPwnage, Instead of mojang.com
#3643 [23:17] <mattym> DoubleMcPwnage, Try to log in at minecraft.net
#3644 [23:17] <sophiux2004> hi i can't log in i added memory and updated java
#3645 [23:18] <mattym> sophiux2004, What does it say when you try?
#3646 [23:18] <sophiux2004> ok ill try
#3647 [23:18] <DoubleMcPwnage> "Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username."
#3648 [23:18] <mattym> ??> DoubleMcPwnage login/throttle
#3649 [23:18] <Absol> DoubleMcPwnage: Your login is being throttled, which will prevent you from logging in.
#3650 [23:18] <Absol> DoubleMcPwnage: You will have to wait 3 hours without logging in for it to reset.
#3651 [23:18] <sophiux2004> that i either need more memory or update java
#3652 [23:19] <mattym> sophiux2004, Are you getting a crash log?
#3653 [23:19] <DoubleMcPwnage> Why is it being throttled
#3654 [23:19] <sophiux2004> ok.. but what does that mean
#3655 [23:19] <sophiux2004> that its been throttled??
#3656 [23:19] <mattym> sophiux2004, You either failed to log in too many times or did something else on your network that cause it to throttle you
#3657 [23:20] <mattym> sophiux2004, Its a security feature to keep people from using a broot force attack to hack someones account
#3658 [23:20] <mattym> sophiux2004, Just wait 3 hours without trying to log in at all, then try again
#3659 [23:20] <sophiux2004> so i should just wait ?? i did edit profile and i enabled jvr i erased what it had and added 3gb
#3660 [23:20] <sophiux2004> 2gb is that ok??
#3661 [23:21] <mattym> sophiux2004, Wait, sorry
#3662 [23:21] <mattym> sophiux2004, Only read the lines with your name on it, the throttle message was not for you
#3663 [23:21] <mattym> sophiux2004, As for your issue, does it give you a crash log?
#3664 [23:21] <sophiux2004> yes
#3665 [23:21] <mattym> ??> sophiux2004 launcher/crash-log
#3666 [23:21] <Absol> sophiux2004: We need to see your crash log, which appears after a crash.
#3667 [23:22] <Absol> sophiux2004: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3668 [23:22] * Ashy_Ash [Ashy_Ash@notlogged] has joined #minecrafthelp
#3669 [23:22] * Ashy_Ash [Ashy_Ash@notlogged] has quit. (Network ban)
#3670 [23:22] <sophiux2004> ok ill hot in in again
#3671 [23:22] <DoubleMcPwnage> Are you sure that I'm just being throttled or did someone change my pw
#3672 [23:22] <mattym> DoubleMcPwnage, If after 3 hours without a login attempt, you still have the issue, then it may be something else
#3673 [23:23] <mattym> DoubleMcPwnage, But from the error you are getting on both the site and launcher, its likely the throttle
#3674 [23:23] <DoubleMcPwnage> Alright
#3675 [23:23] <sophiux2004> the screen that appears that i am out of memory
#3676 [23:23] <DoubleMcPwnage> Because I didn't download anything recently and I'm worried
#3677 [23:24] <mattym> sophiux2004, I need you to follow Absol's instructions and copy the whole crash log to the site and get me the link to it
#3678 [23:24] * SleepTime [SleepTime@notlogged] has joined #minecrafthelp
#3679 [23:24] <DoubleMcPwnage> Also I logged in 0-2 times today
#3680 [23:24] * Eduardohdez09 [Eduardohdez09@notlogged] has joined #minecrafthelp
#3681 [23:24] <Eduardohdez09> hi?
#3682 [23:24] <SleepTime> everytime i click play my game will crash
#3683 [23:25] <Eduardohdez09> me too
#3684 [23:25] <mattym> DoubleMcPwnage, Like i said, its likely that you either failed to log in too many times, or did something that caused it to think you were attempting to break the system
#3685 [23:25] <mattym> ??> SleepTime launcher/crash-log
#3686 [23:25] <Absol> SleepTime: We need to see your crash log, which appears after a crash.
#3687 [23:25] <Absol> SleepTime: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3688 [23:25] <mattym> SleepTime, and Eduardohdez09 Can you follow the instructions Absol sent SleepTime
#3689 [23:26] <SleepTime> i got the crash filed copyed can i paste it some where
#3690 [23:26] <sophiux2004> where do i paste report?'
#3691 [23:26] <mattym> ?? launcher/crash-log
#3692 [23:26] <Absol> launcher/crash-log: We need to see your crash log, which appears after a crash.
#3693 [23:26] <Absol> launcher/crash-log: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3694 [23:26] <sophiux2004> there did it
#3695 [23:27] <mattym> The instructions to post the crash log are given by Absol above ^
#3696 [23:27] <mattym> Once you have done those i need the link to the paste you created
#3697 [23:27] <SleepTime> ok i sent mine
#3698 [23:27] <sophiux2004> me too
#3699 [23:27] <SleepTime> http://paste.ubuntu.com/12304895/
#3700 [23:27] <SleepTime> my link
#3701 [23:27] <mattym> ??> SleepTime win/dxdiag
#3702 [23:27] <Absol> SleepTime: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3703 [23:28] <sophiux2004> http://paste.ubuntu.com/12304891/ my link
#3704 [23:28] <mattym> SleepTime, Follow the instructions in the link from Absol
#3705 [23:28] <mattym> sophiux2004, Do exactly what the crash log told you to do, Remove your Texture Pack, and use a smaller one
#3706 [23:29] <mattym> sophiux2004, Your computer cannot handle a 512x512 texture pack
#3707 [23:30] <sophiux2004> thx
#3708 [23:34] <SleepTime> ok i was told to give u guys this http://paste.ubuntu.com/12304918/
#3709 [23:35] <mattym> SleepTime, Ok one moment
#3710 [23:36] <mattym> SleepTime, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#3711 [23:37] <SleepTime> k
#3712 [23:37] <mattym> SleepTime, Due to your computer being an HP, that one may not work, if it doesnt then let me know
#3713 [23:37] <SleepTime> kk
#3714 [23:38] * sophiux2004 [sophiux2004@notlogged] has quit. (Ping timeout: 204 seconds)
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#3717 [23:42] <SleepTime> it did not work
#3718 [23:42] <mattym> SleepTime, Ok, can you find me the full model number for your HP?
#3719 [23:43] <SleepTime> i forgot how
#3720 [23:43] <mattym> SleepTime, Should be something like HP ProBook 4540s but with more numnbers, usually on a sticker on the bottom of your laptop
#3721 [23:44] * giles [giles@notlogged] has joined #minecrafthelp
#3722 [23:44] <SleepTime> i dont see any number on the bottom
#3723 [23:44] <mattym> SleepTime, Ok one sec
#3724 [23:45] <mattym> SleepTime, Do you have an FN key on your keybaord?
#3725 [23:45] <SleepTime> o wait i see it its a probook 4540s
#3726 [23:45] <SleepTime> it was on the screen
#3727 [23:45] <mattym> SleepTime, thats all it says?
#3728 [23:45] <SleepTime> ya
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#3730 [23:46] * Corby [Corby@notlogged] has joined #minecrafthelp
#3731 [23:46] <mattym> SleepTime, Hold down the FN key on your keybaord, and hit the Escape (Esc) key, a window should pop up should and have a Product Numnber listed
#3732 [23:47] <Corby> No keyboard just remote for my xbox 360
#3733 [23:48] <Corby> Or do you mean on the keyboard that pops up on the TV
#3734 [23:48] <mattym> Corby, If you dont see your name in the message its not for you.
#3735 [23:48] <Corby> Sorry
#3736 [23:48] <SleepTime> i see product name and total memory also system bios and keyboard revision and serial number
#3737 [23:48] <mattym> Corby, You havent even explained your problem yet, so i dont know how you would expect that message to have been for you
#3738 [23:48] <mattym> SleepTime, Copy and paste the serial number here
#3739 [23:49] <Corby> I explain my problem up at the top like I said I am new to this just trying to figure out how to get on the Disneyland or Disneyworld server for Minecraft on my xbox 360
#3740 [23:49] <SleepTime> 2CE3441GN6
#3741 [23:49] <mattym> SleepTime, Ok one moment
#3742 [23:49] <mattym> Corby, There are no "servers" on console
#3743 [23:50] <Corby> Ok thank you
#3744 [23:50] <mattym> Corby, On console you can only either join the game of someone one your friends list, or have a friend join your game
#3745 [23:51] <Corby> Oh that helps a lot thank you
#3746 [23:52] <mattym> SleepTime, HP seems to have recently made a change to their site, give me a moment to get you the link you need
#3747 [23:52] <SleepTime> kk
#3748 [23:53] <mattym> SleepTime, Ok, they have made this harder than it used to be
#3749 [23:54] <SleepTime> lol
#3750 [23:54] <mattym> SleepTime, Click on this link, it may take a moment to load, and may have a popup just select ok if it pops up
#3751 [23:54] <mattym> http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5229456&swLangOid=8&swEnvOid=4059
#3752 [23:54] <mattym> SleepTime, When there tell me if you see the option for Driver-Graphics (3)
#3753 [23:55] * CollinsDL [CollinsDL@notlogged] has joined #minecrafthelp
#3754 [23:56] <SleepTime> found it
#3755 [23:57] <mattym> ok, click the plus next to that to expand it, is the first download listed as "3223-3993 Rev.B
#3756 [23:57] <mattym> 9 Dec 2014"
#3757 [23:58] <SleepTime> ok its loading sp70000.exe
#3758 [23:58] <mattym> SleepTime, Ok good, once you have that downloaded, run it
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