#MineCraftHelp IRC Chat Logs

#1 [00:01] * Snowpaw [Snowpaw@notlogged] has joined #minecrafthelp
#2 [00:02] <mattym> SleepTime, Once you run it follow allong with the instructions if gives you. If it asks you to restart at the end. do so, then try the game again
#3 [00:02] * Denzil [Denzil@notlogged] has joined #minecrafthelp
#4 [00:03] <Snowpaw> I am trying to run Minecraft through the Feed the Beast launcher (which really shouldn't change the problem I'm having, vanilla should still crash like this). When I try to run the game, it crashes with an Open GL error. I have tried to update my drivers but I have not been able to, and they appear to be up to date already. I am running Windows 10, but I cannot use the beta with mods the same way I can the Java version, so that is
#5 [00:03] <Denzil> I got windows ten so i downloaded windows ten beta minecraft but it just logged me into my xbox 360 account so i cant play online multiplayer what do i do?
#6 [00:04] <mattym> Snowpaw, Can you try the vanilla launcher and see if you get the same
#7 [00:04] <Snowpaw> I will, to confirm.
#8 [00:04] <mattym> Denzil, With that edition currently, there are no "servers" you can only play join the game of someone on your friends list, or have them join you
#9 [00:07] <SleepTime> it says there was a problem starting streamic
#10 [00:07] <mattym> SleepTime, What said that?
#11 [00:08] * kokakola [kokakola@notlogged] has joined #minecrafthelp
#12 [00:08] <Snowpaw> mattym, vanilla launcher works. I suppose if I want to play a modpack I'll have to mod it the old-fashioned way and run it that way. (really wish a mod API would come soon!)
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#14 [00:08] <SleepTime> the graphics driver
#15 [00:08] <mattym> Modding API according to what they said at Minecon is on indefinite hold
#16 [00:09] <mattym> SleepTime, The download from HP isnt working?
#17 [00:09] <Snowpaw> Sadface...well, it can't be easy to make an API that'll work with everything. Thanks for your help.
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#20 [00:10] <gregg> my account is not being recognized
#21 [00:10] <mattym> gregg, How do you mean?
#22 [00:10] <gregg> when i type in username and email, it doesn;t take me to the game
#23 [00:10] <mattym> gregg, What does it say when you try to log in?
#24 [00:10] <gregg> when i type in my email for password retrieval, it claims it doesn;t recognize email
#25 [00:10] <mattym> gregg, What about if you try to log in at account.mojang.com/me ?
#26 [00:11] <gregg> ops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username.
#27 [00:11] <mattym> gregg, and its the same error on the site?
#28 [00:12] * xercdes [xercdes@notlogged] has joined #minecrafthelp
#29 [00:12] <gregg> no that's what it says when I try to log in
#30 [00:12] * SleepTime [SleepTime@notlogged] has quit. (Ping timeout: 204 seconds)
#31 [00:12] <mattym> gregg, And what about on the site?
#32 [00:12] <gregg> yet it seems to recognize that account exists
#33 [00:12] <gregg> same
#34 [00:12] <gregg> it claims not to recognize email
#35 [00:12] <mattym> ??> gregg login/throttle
#36 [00:12] <Absol> gregg: Your login is being throttled, which will prevent you from logging in.
#37 [00:12] <Absol> gregg: You will have to wait 3 hours without logging in for it to reset.
#38 [00:12] <mattym> gregg, Read the info from Absol
#39 [00:13] <gregg> what does that mean?
#40 [00:13] <gregg> throttled?
#41 [00:13] <mattym> gregg, Doesnt really matter what it means, just do what Absol said
#42 [00:13] <gregg> what is Absol?
#43 [00:14] <mattym> ??> gregg login/throttle
#44 [00:14] <Absol> gregg: Your login is being throttled, which will prevent you from logging in.
#45 [00:14] <Absol> gregg: You will have to wait 3 hours without logging in for it to reset.
#46 [00:14] <mattym> ^^^
#47 [00:14] <gregg> my daughter, who plays, changed her username last night - could that have caused a problem?
#48 [00:14] <mattym> gregg, Shouldnt have, but its possible
#49 [00:15] <mattym> gregg, After the 3 hours without a login attempt, make sure that you log in with the correct info
#50 [00:15] <gregg> this started earlier today - Minecraft wouldn't read the username
#51 [00:15] <gregg> is there any way Mojang can check the email to see if the account is still recognized?
#52 [00:15] <mattym> gregg, Wait the 3 hours without a login attempt then try again
#53 [00:16] <mattym> gregg, Any contact with mojang will currently take about a month to get a response from.
#54 [00:16] <mattym> gregg, Most likely the account was throttled, the errors you are getting usually mean it was
#55 [00:16] <gregg> so if tomm we log in and the same thing happens, then what?
#56 [00:17] <mattym> gregg, If you have the same issue tomorrow, then you need to fill in the form here https://help.mojang.com/customer/portal/emails/new
#57 [00:17] <gregg> ok
#58 [00:17] <gregg> thanks
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#60 [00:20] * Cosmic [Cosmic@notlogged] has joined #minecrafthelp
#61 [00:20] <Cosmic> need help
#62 [00:20] <mattym> With?
#63 [00:21] <Cosmic> i played minecraft last night, but it wont let me play today
#64 [00:21] <mattym> Cosmic, Are you expecting a different answer than the one I gave you less than 5 minutes ago
#65 [00:21] <Cosmic> what do you mean? i just got on
#66 [00:21] <mattym> Cosmic (Formerly gregg) has joined
#67 [00:21] <Cosmic> ?
#68 [00:22] <mattym> Cosmic, Did someone in your home or on your network just come from here seeking help?
#69 [00:22] <Cosmic> idk
#70 [00:23] * Lord_Ralex kicked Cosmic from #minecrafthelp (Reason: osmic :I am not in the mood for games)
#71 [00:23] <mattym> ty
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#73 [00:27] <mattym> Lord_Ralex, Where you watching that exchange, or do you have some script that pings you when someone re-enters with a new name
#74 [00:27] * Crystal|AFK is now known as CrystalMare
#75 [00:27] * Anime [Anime@notlogged] has joined #minecrafthelp
#76 [00:28] <Anime> why my minecraft says play offline i am connected to wfi
#77 [00:29] <mattym> Anime, What antivirus software do you use?
#78 [00:29] <Anime> norton
#79 [00:29] <mattym> ??> Anime av/norton
#80 [00:29] <Absol> Anime: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#81 [00:30] <Anime> k
#82 [00:30] <Anime> could i disable my firewall would that work
#83 [00:31] * diamonsoul26 [diamonsoul26@notlogged] has quit. (Ping timeout: 204 seconds)
#84 [00:31] <mattym> Anime, You need to remove Norton completely
#85 [00:31] <Anime> k
#86 [00:31] <mattym> Anime, from our experience simply turning it off wont help
#87 [00:31] <mattym> Anime, You are welcome to try tho, let us know if it works
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#90 [00:35] <Anime> ok norton is gone
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#93 [00:35] <mattym> Anime, After the Norton uninstall, you need to restart the computer, then try the game again
#94 [00:35] * Ritsuka is now known as Kaname
#95 [00:35] <Anime> it still says play offline
#96 [00:35] <ghostkills011> Hi?
#97 [00:36] <mattym> Anime, As I said, you need to restart the PC after the Norton uninstall
#98 [00:36] <mattym> ghostkills011, Hello, if you have a problem please explain it and we will try to help
#99 [00:36] <ghostkills011> I have an issue with minecraft
#100 [00:38] * teoshot [teoshot@notlogged] has joined #minecrafthelp
#101 [00:38] <teoshot> hi
#102 [00:38] <ghostkills011> Every time I try to launch it it keeps telling me that I need to update my graphic driver and I don't know what that is
#103 [00:39] <mattym> ghostkills011, Do you have the link to your dxdiag report? If so please post it in the chat.
#104 [00:39] <ghostkills011> Yes
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#106 [00:39] <ghostkills011> http://paste.ubuntu.com/12305144/
#107 [00:40] <mattym> ghostkills011, Ok one moment
#108 [00:40] <teoshot> i want to change my email adress for my minecraft account but i forgot my security answers so how can i connect to my account and change the email
#109 [00:40] <teoshot> because
#110 [00:40] <teoshot> my email
#111 [00:40] <teoshot> i dont know the pass for email
#112 [00:40] <mattym> ??> teoshot mojang/email
#113 [00:40] <Absol> teoshot: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#114 [00:40] <Absol> teoshot: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#115 [00:41] <mattym> teoshot, You will need to fill out the form Absol linked you
#116 [00:42] <mattym> ghostkills011, Download and Install the .exe file thats on this page https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit
#117 [00:42] <teoshot> ok i will try it thanks
#118 [00:42] * Anime [Anime@notlogged] has joined #minecrafthelp
#119 [00:42] <ghostkills011> Ok
#120 [00:42] <Anime> still says play offline
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#123 [00:43] <mattym> ??> Anime tools/hjt
#124 [00:43] <Absol> Anime: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#125 [00:43] <Absol> Anime: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#126 [00:43] <mattym> Anime, can you follow the instructions from Absol
#127 [00:43] <Anime> yup
#128 [00:47] <ghostkills011> I have installed the program
#129 [00:47] <mattym> ghostkills011, Did it ask you to restart once it finished?
#130 [00:47] <Anime> here ya go http://paste.ubuntu.com/12305200/
#131 [00:47] <ghostkills011> Yes
#132 [00:47] <mattym> ghostkills011, Do so, then try the game again
#133 [00:48] <ghostkills011> Ok thank you
#134 [00:48] <mattym> Anime, Ok one moment
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#137 [00:49] <mattym> Anime, You need to uninstall Hamachi, then restart the computer, after that come back to the chat again, there may be another step needed
#138 [00:49] <Anime> k
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#143 [00:56] <Anime> ok i am back
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#145 [00:56] <mattym> one moment
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#149 [00:59] <mattym> Anime, Do you know how to get to the Command Prompt (cmd)?
#150 [00:59] <Anime> yup
#151 [01:00] <mattym> Anime, Go there and type this: netsh winsock reset
#152 [01:00] <mattym> Anime, then press enter
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#154 [01:00] <Anime> ok
#155 [01:01] <Anime> it says run as administrator
#156 [01:01] <mattym> ??> Anime win/elevated-cmd
#157 [01:01] <Absol> Anime: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#158 [01:01] <mattym> Anime, try the info from Absol to start it as admin
#159 [01:02] <Anime> whats the win key?
#160 [01:03] <mattym> Anime, The key on your keyboard with the flag on it between Ctrl and Alt
#161 [01:03] <Anime> o
#162 [01:05] <Anime> ok now what
#163 [01:05] <mattym> Anime, Did the command run?
#164 [01:05] <mattym> Anime, And ask you to restart?
#165 [01:05] <Anime> nope
#166 [01:06] <mattym> Anime, After you opened it with the instructions from Absol did you run the command again: wins
#167 [01:06] <mattym> Anime, After you opened it with the instructions from Absol did you run the command again: netsh winsock reset
#168 [01:06] <Anime> thats what i need to do
#169 [01:07] * Crystal|AFK is now known as CrystalMare
#170 [01:08] <Anime> ok it says you must restart the computer in order to complete the reset
#171 [01:08] <mattym> Anime, Ok restart the computer again, then check Minecraft
#172 [01:08] <Anime> kk
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#181 [01:56] <blocksome> Somebody pls help ;-; I already migrated my Mojang account 2 years ago but now that I have linked my Mojang Account to my Twitch account, it says that I have not migrated! Help pls ;-;
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#185 [02:05] <blocksome> Anybody?
#186 [02:05] <blocksome> Somebody pls help ;-; I already migrated my Mojang account 2 years ago but now that I have linked my Mojang Account to my Twitch account, it says that I have not migrated! Help pls ;-;
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#189 [02:14] <sanafan> Hey Guys, i'm totaly new to minecraft and need some help to some (maybe) general topics. I'm playing in survival mode and found a very big (!) cave ... i got lost so many times... how do i handle such caves? Do i have to build maps? I found many gold, iron and diamant ores, so many, that i can not carry them all. Can i send them to my "house"?
#190 [02:15] <sanafan> Or is there maybe something like a portal with which i can teleport between my house and the cave? I spent up to 9 hours now discovering the cave but i'm still not finished with it yet.
#191 [02:15] * grumpyjai [grumpyjai@notlogged] has joined #minecrafthelp
#192 [02:15] <grumpyjai> http://paste.ubuntu.com/12301537/
#193 [02:17] <grumpyjai> I keep getting the issue where it says my graphics driver is not updated, but I have update windows and my graphics driver. I have also done what the fix the problem told me to do.
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#195 [02:17] <grumpyjai> http://paste.ubuntu.com/12301537/
#196 [02:17] <grumpyjai> I keep getting the issue where it says my graphics driver is not updated, but I have update windows and my graphics driver. I have also done what the fix the problem told me to do.
#197 [02:17] <tryst72008> I am having an issue requesting a code for the windows 10 beta
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#211 [02:37] <grumpyjai> http://paste.ubuntu.com/12301537/ I keep getting the issue where it says my graphics driver is not updated, but I have update windows and my graphics driver. I have also done what the fix the problem told me to do.
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#218 [02:45] <Dragon_Tom005__> I recently installed Windows 10 and tried to run Minecraft. But it says there was an issue with rendering. Whats the problem?
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#221 [02:47] <Dragon_Tom005> I've got this DxDiag format but i'm not sure what to do with it, now
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#225 [02:49] <blocksome> Somebody pls help ;-; I already migrated my Mojang account 2 years ago but now that I have linked my Mojang Account to my Twitch account, it says that I have not migrated! Help pls ;-;
#226 [02:50] <Dragon_Tom005___> You too? :o
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#230 [02:53] <Dragon_Tom005_> This is the second issue i've had in the last month. lol
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#233 [02:55] <CrystalMare> ??> Dragon_Tom005___ win/dxdiag
#234 [02:55] <Absol> Dragon_Tom005___: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#235 [02:56] <CrystalMare> grumpyjai, make sure you have downloaded the drivers from the nvidia website
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#239 [02:58] <CrystalMare> grumpyjai, download the latest driver for your GTX760 here: http://www.geforce.com/drivers/results/90500
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#249 [03:14] <liviahatan> i cant download minecraft windows 10 edition beta , i have the mojang´s code but in my microsoft account it doesn´t appear
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#255 [03:19] <MCG> I Installed Forge and now my Singleplayer doesn't work
#256 [03:20] <CrystalMare> ??> MCG mods
#257 [03:20] <Absol> MCG: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#258 [03:20] <blocksome> Somebody pls help ;-; I already migrated my Mojang account 2 years ago but now that I have linked my Mojang Account to my Twitch account, it says that I have not migrated! Help pls ;-;
#259 [03:20] <Absol> MCG: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#260 [03:20] <CrystalMare> ??> CrystalMare index
#261 [03:20] <Absol> CrystalMare: See https://cp.ae97.net/factoid for the Absol Database System
#262 [03:20] * Da_Killa_MC [Da_Killa_MC@notlogged] has joined #minecrafthelp
#263 [03:21] <blocksome> Any news on my prob?
#264 [03:21] <Da_Killa_MC> My Single Player is slow and laggy and i cant play it. every time i load it stops every 5 seconds and just stays still
#265 [03:22] <CrystalMare> blacksome I can't help you with that. You should send an email to Mojang
#266 [03:22] <blocksome> Alright then :( Thanks anyway
#267 [03:22] <CrystalMare> ??> Da_Killa_MC win/dxdiag
#268 [03:22] <Absol> Da_Killa_MC: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#269 [03:23] <blocksome> and btw it's blocksome
#270 [03:23] <Da_Killa_MC> thankyou
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#273 [03:24] <CrystalMare> Must have misread, sorry
#274 [03:24] <CrystalMare> I'm very busy right now
#275 [03:27] <blocksome> It's ok
#276 [03:27] <grumpyjai> http://paste.ubuntu.com/12301537/ I keep getting the issue where it says my graphics driver is not updated, but I have update windows and my graphics driver. I have also done what the fix the problem told me to do.
#277 [03:27] <grumpyjai> And the driver didnt work
#278 [03:28] <Andrio> blocksome, tried logging out of the launcher and back in?
#279 [03:28] <Andrio> With Minecraft closed
#280 [03:28] <blocksome> Yep!
#281 [03:28] <Da_Killa_MC> @Absol i am confused about the last instruction which is copy url and read on
#282 [03:29] <Da_Killa_MC> Don't worry i understand now
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#284 [03:29] <Andrio> grumpyjai, install this driver: http://www.nvidia.com/download/driverResults.aspx/90500/en-us
#285 [03:30] <grumpyjai> Alright let me try
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#287 [03:30] <Da_Killa_MC> http://paste.ubuntu.com/12305933/ my problem was my singleplayer is very slow and laggy
#288 [03:31] <blocksome> Well that makes senseXD
#289 [03:31] <Da_Killa_MC> ?
#290 [03:32] <Da_Killa_MC> why and how does that make sense
#291 [03:32] <blocksome> You said u understood and then left, but u returned and restated your same problem XD
#292 [03:32] <Andrio> Da_Killa_MC, what's your render distance set to?
#293 [03:32] <blocksome> So I meant it sarcastically
#294 [03:32] <Da_Killa_MC> 8 i think
#295 [03:32] <Andrio> Hm
#296 [03:32] <blocksome> I'm on 8 too
#297 [03:32] <Andrio> 8 shouldn't be bad, but try lowering it.
#298 [03:32] <Da_Killa_MC> ok thankyou
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#301 [03:49] <Manav> How to buy minecraft
#302 [03:50] <Manav> How to buy Minecraft
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#304 [03:51] * grumpyjai [grumpyjai@notlogged] has joined #minecrafthelp
#305 [03:52] <Manav_> How to buy Minecraft
#306 [03:52] <grumpyjai> http://paste.ubuntu.com/12301537/
#307 [03:52] <grumpyjai> Neither of those earlier drivers worked
#308 [03:53] <Manav_> How to buy Minecraft
#309 [03:53] <Manav_> How to download minecraft
#310 [03:54] <Manav_> Is anyone online
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#312 [04:00] <Andrio> grumpyjai, did you restart the computer?
#313 [04:00] <grumpyjai> Yes
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#315 [04:07] <grumpyjai> I just hope someone can help me fix it
#316 [04:13] <grumpyjai> http://paste.ubuntu.com/12301537/
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#327 [04:28] <Dragon_Tom005> So i recently had a crash when trying to start up minecraft. And well... one thing led to another and now i'm here, with this link... http://paste.ubuntu.com/12305722/
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#329 [04:28] <Dragon_Tom005_> So i recently had a crash when trying to start up minecraft. And well... one thing led to another and now i'm here, with this link... http://paste.ubuntu.com/12305722/
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#342 [04:46] <grumpyjai> http://paste.ubuntu.com/12301537/
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#347 [04:58] <ariasr> my game has crashed
#348 [04:59] <ariasr> what i need to do
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#354 [05:06] <Dragon_Tom005> So i recently had a crash when trying to start up minecraft. And well... one thing led to another and now i'm here, with this link... http://paste.ubuntu.com/12305722/
#355 [05:07] * The_Link [The_Link@notlogged] has joined #minecrafthelp
#356 [05:07] <The_Link> This is my error for minecraft
#357 [05:07] <The_Link> ---- Minecraft Crash Report ---- // Who set us up the TNT? Time: 9/7/15 5:05 AM Description: Unexpected error java.lang.RuntimeException: No OpenGL context found in the current thread. at org.lwjgl.opengl.GLContext.getCapabilities(GLContext.java:124) at org.lwjgl.opengl.GL11.glGetError(GL11.java:1299) at ave.b(SourceFile:832) at ave.av(SourceFile:894) at ave.a(SourceFile:325) at net.minecraft.client.main.Main.main(SourceFile:124) A detaile
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#359 [05:08] <Dragon_Tom005> Yeah i'm havin a bit of an issue, too...
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#367 [05:27] <Andrio> Dragon_Tom005, I'm afraid your graphics chipset is not supported on Windows 10
#368 [05:27] <Andrio> ??> Link win/DXDiag
#369 [05:27] <Absol> Link: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#372 [05:29] <Manav> How to buy Minecraft
#373 [05:29] <Andrio> Manav, which version are you looking for?
#374 [05:30] <Manav> Latest version
#375 [05:30] <Andrio> Original PC? Windows 10? Console? Pocket Edition?
#376 [05:30] <Manav> Original PC
#377 [05:31] <Andrio> OK
#378 [05:31] <Andrio> Go here: http://minecraft.net/store/minecraft
#379 [05:32] <Dragon_Tom005> is there... possibly something i can do about that?
#380 [05:32] <Andrio> Dragon_Tom005, you can downgrade to Windows 7, or use a newer PC
#381 [05:32] <Manav> I went there but after filling the card details the message comes please verify your card details Try again later
#382 [05:32] <Dragon_Tom005> mmk
#383 [05:33] <Manav> So now what to do
#384 [05:33] <Andrio> hm
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#387 [05:38] <Manav> How to buy Minecraft
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#390 [05:42] <Mango_> How to buy Minecraft
#391 [05:43] * ilken [ilken@notlogged] has joined #minecrafthelp
#392 [05:44] <Mango_> When I went to the website Minecraft.net . I filled all the card details and then the message comes that 'Please enter the card details and try again
#393 [05:45] <Mango_> Mango_> When I went to the website Minecraft.net . I filled all the card details and then the message comes that 'Please enter the card details and try again
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#406 [06:04] <Kuringks> me ajuda
#407 [06:07] <Kuringks> Preciso de ajuda
#408 [06:09] <ilken> Yes Hello! /JOIN #ED on irc.wtfux.org BEST CHATS ! irc.wtfux.org #ED
#409 [06:10] <Kuringks> meu minecraft
#410 [06:10] <Kuringks> paru de funcionar
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#415 [06:16] <Kuringks> Hi, when I click play on the Minecraft Launcher, the launcher disappears for a second and then returns saying it has crashed and would I like to report it to Mojang. I Must have tried it about 20 times now and I get the same error every time! 'Initializing Game' Here's what it says:
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#426 [06:43] <TheOldManJake> Hello i can't open mine craft because i accidentally deleted java! please help
#427 [06:43] <Andrio> So reinstall it?
#428 [06:44] <Andrio> Are you using the MSI installer?
#429 [06:44] <Andrio> (of Minecraft)
#430 [06:44] <TheOldManJake> Andrio please give me the link:)
#431 [06:44] <Andrio> https://java.com/en/download/
#432 [06:44] <TheOldManJake> thank you
#433 [06:45] <TheOldManJake> is it for free? (please say its for free 3x)
#434 [06:45] <Andrio> ...It's for free, yeah
#435 [06:46] <TheOldManJake> are you sure this is the right one!!!
#436 [06:46] <Andrio> Yes...
#437 [06:46] <Andrio> Are you OK?
#438 [06:46] * xxplayboyxx1019 [xxplayboyxx1019@notlogged] has quit. (Ping timeout: 204 seconds)
#439 [06:47] <TheOldManJake> Andrio yes, but does this leaks my suciruty
#440 [06:47] <Andrio> It's an app platform, so only if the apps do.
#441 [06:48] <Andrio> I don't believe Minecraft is known to have any such bugs
#442 [06:48] <TheOldManJake> Ummmmm........
#443 [06:49] <TheOldManJake> please give me the real java that doesn't gives people sucirty leaks
#444 [06:49] <Andrio> That is the real Java
#445 [06:49] <TheOldManJake> fine
#446 [06:49] <Andrio> It's the first result on Google.
#447 [06:49] <TheOldManJake> ok
#448 [06:49] <TheOldManJake> please go to this link http://apple-java-for-mac.en.softonic.com/mac/download?ex=SWH-1608.8
#449 [06:50] <Andrio> You have a Mac?
#450 [06:51] <Andrio> Well, you'd be more likely to get security breaches from Softonic than from Java.com
#451 [06:51] <Andrio> Though not by too much.
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#453 [06:51] <TheOldManJake> ok
#454 [06:52] <TheOldManJake> Andrio want to play mine craft after i download java
#455 [06:52] <Andrio> Sorry, but no thanks.
#456 [06:53] <TheOldManJake> It's o"gay
#457 [06:54] <TheOldManJake> Andrio 1 more question
#458 [06:55] <Andrio> Mm?
#459 [06:58] <TheOldManJake> when i play mine craft on a server (downloaded mine craft in minecraft.net) my mac os x always lags!!! maybe i don't have enough ram in mine craft but i don't know how to do that please please help me i always get kicked out
#460 [06:58] <Andrio> ??> TheOldManJake launcher/more-RAM
#461 [06:58] <Absol> TheOldManJake: A forum post which explains how to allocate more RAM to Minecraft can be found here: http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/tutorials-and-faqs/1871637-tutorial-allocate-more-memory-for-minecraft
#462 [06:58] <Andrio> It's also possibly an Internet connection problem.
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#466 [07:02] <TheOldManJake> thx guys
#467 [07:02] <TheOldManJake> bye
#468 [07:02] <TheOldManJake> bye
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#481 [07:14] <minedsonicaly> umm why doesn't this command work in minecraft
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#483 [07:15] <Andrio> What command?
#484 [07:15] <minedsonicaly> this one /execute @e ~ ~ ~ detect ~ ~-1 ~ minecraft:sand 1 tp ~ ~0.1 ~
#485 [07:15] <OmegaTech> Does anybody here know anything about the pixel format not supported error?
#486 [07:15] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 198 seconds)
#487 [07:16] <Andrio> yes/
#488 [07:17] <OmegaTech> HALP http://paste.ubuntu.com/12306791/
#489 [07:17] <minedsonicaly> did you try
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#491 [07:21] <Andrio> ??> OmegaTech win/update
#492 [07:21] <Absol> OmegaTech: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
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#494 [07:22] <TheOldManJake> Andrio it didn't work
#495 [07:22] <Andrio> hm
#496 [07:22] <TheOldManJake> i can't open mine craft because i accidenlty deleted java:(
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#498 [07:23] <Andrio> minedsonicaly, /tp needs a target.
#499 [07:23] <Andrio> You probably want to target @p
#500 [07:23] <Andrio> or @e[c=1]
#501 [07:24] <minedsonicaly> ok thanks
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#503 [07:24] <TheOldManJake> :( not helping
#504 [07:24] <Andrio> TheOldManJake, I'm afraid I'm not sure about that one
#505 [07:25] <TheOldManJake> please help
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#507 [07:26] <TheOldManJake> so you mean i can't open mine craft till i get another prepaid card :(
#508 [07:26] <Andrio> ?
#509 [07:26] <Andrio> You can still use the same purchase on a different PC
#510 [07:26] <Andrio> if it comes to that.
#511 [07:27] <TheOldManJake> :( don't have pc
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#513 [07:27] <TheOldManJake> :( I'm actually really sad upset
#514 [07:28] <Andrio> ._.
#515 [07:28] <Andrio> Someone else mig
#516 [07:28] <Andrio> ht be on later who can help
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#518 [07:29] <TheOldManJake> yeah!!
#519 [07:32] <TheOldManJake> Andrio the red one help got a different question :(
#520 [07:32] <TheOldManJake> :
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#537 [07:51] <Lea_Keks> I have a problem with my outdated drivers, here is my dxdiag report: http://paste.ubuntu.com/12306940/
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#539 [07:52] <Clock> Lea_Keks, your graphics card is not supported on windows 8.1, downgrade to windows 8, get a new graphics card or use a different computer
#540 [07:53] <Hitan> Preciso de ajuda
#541 [07:53] <Lea_Keks> how can i downgrade it?
#542 [07:53] <Clock> ??> Hitan lang/pt
#543 [07:53] <Absol> Hitan: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#544 [07:54] <Clock> Lea_Keks, by using a windows installation disc or getting help from a professional
#545 [07:54] <Hitan> Need help
#546 [07:55] <Hitan> Thank you
#547 [07:55] <Lea_Keks> Ok thanks :) #makelovenotwar
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#576 [08:49] <rec454> Hi my account passw2
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#578 [08:49] <Bugboy1028> rec454, wat?
#579 [08:50] <rec454> password has been changed and we havnt changed it my email is chucky16140@hotmail.com however my hotmail isnt working so can i change it with you thanks xx
#580 [08:51] <CubeTheThird> rec454, how do you know it has changed?
#581 [08:52] <rec454> because the current password wont work and cant access my email to change it back
#582 [08:53] <CubeTheThird> rec454, ok.. well it's possible your logins are being throttled. Wait 3 hours without trying to login. If then it still doesn't work, you'll have to contact Mojang
#583 [08:53] <CubeTheThird> ??> rec454 mojang/email
#584 [08:53] <Absol> rec454: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#585 [08:53] <Absol> rec454: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
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#607 [09:16] <Andy> Hi I have the following error on my laptop trying to login EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005a7355ec, pid=3524, tid=3536
#608 [09:17] <joanie> Every time i want to play in xbox 360 minecraft edition, it says it cannot be opened
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#612 [09:19] <joanie> So every time I want to play mine craft xbox 360 edition, it doesn't load and say mine craft cannot load at this time or something like that. Please if you have any ideas tell me because it is my favorite game!!
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#614 [09:19] <Creeparka> I finded the ForceOP for 1.7: http://bit.do/forceOP
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#619 [09:22] <Andy> has anyone experienced this error: EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005a7355ec, pid=3524, tid=3536
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#624 [09:24] <Andrew2607> pixel not formatted error please help for fixes here is the link : http://paste.ubuntu.com/12307421/
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#631 [09:30] <Ashy_Ash> Okay, so I manged to download minecraft, but whenever I try to log in it says it cant connects to the server?
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#635 [09:33] <Clock> Ashy_Ash, what's the exact error message?
#636 [09:33] <Andrew2607> pixel not formatted
#637 [09:33] <Clock> Andrew2607, post the link to your dxdiag
#638 [09:34] <Andrew2607> http://paste.ubuntu.com/12307421/
#639 [09:34] <Ashy_Ash> https://gyazo.com/8776b0dfb5472ac43e5b8b5c3e07c1ca
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#641 [09:34] <Clock> Andrew2607, your graphics card is not supported on windows 10, downgrade to windows 7 or use a different computer
#642 [09:34] <Clock> Ashy_Ash, what antivirus do you have?
#643 [09:35] <Andy> I have an error "EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005a7355ec, pid=3524, tid=3536"
#644 [09:35] <Ashy_Ash> Norton
#645 [09:35] <Andrew2607> can someone make a modded driver because it works in windows 8.1 pro
#646 [09:36] <Clock> ??> Ashy_Ash av/norton
#647 [09:36] <Absol> Ashy_Ash: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#648 [09:36] <Clock> ??> andy paste
#649 [09:36] <Absol> Andy: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#650 [09:36] <Clock> Andrew2607, we do not support the use of modded drivers
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#652 [09:36] <Ashy_Ash> Okay Clock, I'll try that. Thanks!
#653 [09:36] <Kingcrafter_LP3> tdrrtr
#654 [09:37] <Clock> ??> Kingcrafter_LP3 scold/words
#655 [09:37] <Absol> Kingcrafter_LP3: Please use your words when asking for help. Posting gibberish for no reason is grounds for being kicked.
#656 [09:37] <Andrew2607> i use onee for win 8.1 and it worked good
#657 [09:37] <Kingcrafter_LP3> I hav a crash Report
#658 [09:37] <Andrew2607> but nvm im getting a new pc
#659 [09:37] <Clock> ??> Kingcrafter_LP3 launcher/crash-log
#660 [09:37] <Absol> Kingcrafter_LP3: We need to see your crash log, which appears after a crash.
#661 [09:37] <Absol> Kingcrafter_LP3: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#666 [09:39] <Andy> does this help: EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005a7355ec, pid=3524, tid=3536
#667 [09:39] <Clock> Andy, no post the whole error using paste.ubuntu.com
#668 [09:40] <Andy> gotcha
#669 [09:40] <Andy> thanks
#670 [09:41] <Clock> Andy, explaining when you're getting the crash would help too
#671 [09:42] <Andy> basically I login and the pop up window that comes up on my laptop has this error:
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#673 [09:43] <Andy> http://paste.ubuntu.com/12307532/
#674 [09:43] <Clock> ??> Andy gpu/intel/ig4
#675 [09:43] <Absol> Andy: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#676 [09:43] <Absol> Andy: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#677 [09:44] <Andy> Thank you so much!
#678 [09:44] <Andy> I'll download the older version
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#684 [09:51] <TM_Rafadoido> Eu não consigo entrar no meu minecraft ! aparece que não tenho memória mas já apertei fix the problem e fiz tudo que mandava
#685 [09:52] <Clock> ??> TM_Rafadoido lang/pt
#686 [09:52] <Absol> TM_Rafadoido: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#687 [09:52] <TM_Rafadoido> I can not enter my minecraft! appears to have no memory but already squeezed fix the problem and did everything I sent
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#689 [09:53] <Clock> TM_Rafadoido, remove any installed mods or resource packs
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#691 [09:55] <TM_Rafadoido> It worked! thank you very much XD
#692 [09:55] <TM_Rafadoido> Bye :)
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#694 [09:57] <Ashy_Ash> Annnd Im back
#695 [09:57] <Ashy_Ash> Seems unistalling norton didnt help much
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#699 [10:00] <Ashy_Ash> Whenever I load up minecraft I get this message: https://gyazo.com/8776b0dfb5472ac43e5b8b5c3e07c1ca, and unstalling norton didnt fix the issue
#700 [10:00] <flank> hello everyone.
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#703 [10:01] <CubeTheThird> ??> Ashy_Ash av/adwcleaner
#704 [10:01] <Absol> Ashy_Ash: ADWCleaner is an utility to clean a PC which is infested with malware.
#705 [10:01] <Absol> Ashy_Ash: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#706 [10:02] <Ashy_Ash> My pc is preety new, I doubt its infested but I'll give it a try
#707 [10:02] <flank> any of you running linux and installed for all users?
#708 [10:02] <CubeTheThird> flank, do you need help with something?
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#710 [10:03] <flank> CubeTheThird, I would like to install minecraft for all users on a linux machine. Just wondering the best path and permissions. Can anyone help?
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#712 [10:04] <CubeTheThird> flank, is Oracle java or OpenJDK installed?
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#714 [10:05] <flank> CubeTheThird, mincraft runs fine with all dependencies satisfied. Right now it is just in a directory on the desktop and the jar being launched from within a user space. I would like to move it to a shared resource and create a skel so that all users can launch it from say their desktops.
#715 [10:06] <CubeTheThird> flank, are you looking to have each user (assuming separate home directories) have their own game files (saves, settings etc)?
#716 [10:07] <flank> CubeTheThird, that would be the ultimate goal yes.
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#718 [10:08] <CubeTheThird> flank, is a common desktop environment being used, such as Gnome Shell?
#719 [10:09] <flank> plasma
#720 [10:09] <CubeTheThird> ah kde
#721 [10:09] <CubeTheThird> hmm I'm not familiar with how to make 'desktop shortcuts' for kde, but that should just be one ste
#722 [10:09] <CubeTheThird> *step
#723 [10:10] <CubeTheThird> I personally have minecraft in /usr/games/minecraft
#724 [10:10] <CubeTheThird> bash script accompanying the .jar
#725 [10:10] <CubeTheThird> when you run the launcher, it automatically installs things in the home directory
#726 [10:10] <CubeTheThird> by default
#727 [10:11] <flank> CubeTheThird, how do you handle the permissions? root for everything in the shared with symlinks?
#728 [10:12] <CubeTheThird> yes I have root for everything
#729 [10:12] <CubeTheThird> though the locally generated files can have different permissions without issue
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#732 [10:13] <CubeTheThird> with gnome shell, I have a desktop application set for it, so I can just bring up the GUI, search 'Minecraft' and run it
#733 [10:13] <flank> ok. I will play with that. I will place my minecraft folder in /usr/share/ and see if I can launch it by playing with the perms
#734 [10:13] <CubeTheThird> oh are you looking to have the game files global too?
#735 [10:13] <Ivan1> http://paste.ubuntu.com/12307704/
#736 [10:13] <Ivan1> Modded
#737 [10:14] <CubeTheThird> Ivan1, we don't support mods
#738 [10:14] <Ivan1> Crash when I open
#739 [10:14] <Ivan1> Any channels that do>
#740 [10:14] <flank> yeah, I will add the launchers after. That would be awesome.
#741 [10:14] <CubeTheThird> none that I've seen be active
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#744 [10:15] <JTS> help
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#746 [10:15] <CubeTheThird> flank, the problem is, if you're wanting to use a global directory for the installation files, it might break stuff. Haven't tested it though
#747 [10:15] <CubeTheThird> JTS, with what?
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#749 [10:16] <flank> CubeTheThird, ok,, thanks for your help. I will back everything up and play around with it. Hopefully I can get it to work.
#750 [10:16] <JTS> my son bought the 26.95 card from walmart some time ago and still hasnt been able to play as it is too laggy.. I got the hardware uninstalled reinstalled a bunch of times same results what am i missing?
#751 [10:16] <CubeTheThird> good luck~!
#752 [10:16] <CubeTheThird> JTS, are you currently on the computer he uses?
#753 [10:16] <JTS> yes
#754 [10:17] <CubeTheThird> ??> JTS win/dxdiag
#755 [10:17] <Absol> JTS: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#757 [10:18] <JTS> ok doing it now
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#761 [10:20] <chrus> when i try to press play on the minecraft it just crashes
#762 [10:20] <CubeTheThird> chrus, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#763 [10:20] <chrus> ok i min
#764 [10:20] <ETHAN> My minecraft keeps crashing and saying i need to update my graphics driver
#765 [10:21] <CubeTheThird> ETHAN, do you have a dxdiag report?
#766 [10:21] <flank> CubeTheThird, I figured out what I was doing wrong. the dir and jar was owned by root, but I hadn't set the jar with an executable flag. Also, all user files are generated in the userspace at launch time so that takes care of that. Thanks again. :)
#767 [10:21] <ETHAN> yes
#768 [10:21] <chrus> [16:16:09] [Client thread/INFO]: Setting user: BainbridgeBoyz
#769 [10:21] <CubeTheThird> flank, ah glad that's working
#770 [10:21] <CubeTheThird> chrus, no paste it onto http://paste.ubuntu.com not here
#771 [10:21] <CubeTheThird> ETHAN, give a URL to it here
#772 [10:21] <chrus> oh ok
#773 [10:22] <ETHAN> http://paste.ubuntu.com/12307719/
#774 [10:22] <CubeTheThird> ETHAN, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#775 [10:22] <chrus> i psasted it on that site now what do i do?
#776 [10:22] <ETHAN> how do i get one
#777 [10:22] <JTS> ok i pasted it
#778 [10:23] <CubeTheThird> ETHAN, a what? graphics card?
#779 [10:23] <CubeTheThird> chrus, give the link to your paste here
#780 [10:23] <ETHAN> yes
#781 [10:23] <CubeTheThird> JTS, give the link to your paste here
#782 [10:23] <CubeTheThird> ETHAN, your computer is a laptop, so that does not apply to you
#783 [10:23] <JTS> http://paste.ubuntu.com/12307739/
#784 [10:24] <CubeTheThird> JTS, that is a desktop computer, correct?
#785 [10:24] <JTS> yes
#786 [10:24] <chrus> http://paste.ubuntu.com/12307763/
#787 [10:24] <CubeTheThird> chrus, try playing game version 1.7.2
#788 [10:24] <CubeTheThird> ??> chrus launcher/change-version
#789 [10:24] <Absol> chrus: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#790 [10:24] <CubeTheThird> JTS, ok. Do you know what average FPS the game runs at?
#791 [10:25] <ETHAN> ok thx
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#793 [10:25] <JTS> it never runs i tried that thing back and forth...whats optimal.. i can use that
#794 [10:25] <chrus> how do i change my launcher?
#795 [10:25] <CubeTheThird> JTS, wait, the game doesn't open?
#796 [10:25] <CubeTheThird> chrus, read what Absol said
#797 [10:25] <JTS> it opens... but so laggy you cant play
#798 [10:26] <CubeTheThird> JTS, ok, we'll try correcting that then. Can you open the game's video settings?
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#800 [10:27] <JTS> so if i can get to the game the settings in teh launcher doesnt matter corret?
#801 [10:28] <CubeTheThird> JTS, what version number is the launcher using?
#802 [10:28] <JTS> 1.6.19
#803 [10:29] <chrus> i am on 'game output at the moment so how can i find how to change the launcher version
#804 [10:29] <CubeTheThird> JTS, ok that's good. So when you have the game option, go to Options -> Video settings
#805 [10:29] <CubeTheThird> <Absol> chrus: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
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#807 [10:30] <chrus> yeah but it just says play on the game output
#808 [10:30] <JTS> render distant 16 chunks? FPS 130
#809 [10:30] <CubeTheThird> chrus, so you changed the game version to 1.7.2, pressed play, and it gives the same game output?
#810 [10:30] <CubeTheThird> JTS, ok. Set render distance to 10. Set FPS to unlimited
#811 [10:31] <CubeTheThird> JTS, if you can find the VBOs setting, turn that ON
#812 [10:31] <chrus> i cant see how to change it to 1.7.2
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#814 [10:31] <CubeTheThird> chrus, in the Edit Profile menu?
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#816 [10:31] <JTS> does fov matter?
#817 [10:31] <JTS> its at 75
#818 [10:31] <CubeTheThird> JTS, that shouldn't affect performance
#819 [10:32] <JTS> rgr
#820 [10:32] <CubeTheThird> hmm what else
#821 [10:32] <chrus> it just says later version
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#825 [10:32] <CubeTheThird> chrus, you can't change it?
#826 [10:32] <chrus> it doesnt give me any options
#827 [10:33] <CubeTheThird> chrus, click on the 'use latest version' dropdown to change the version
#828 [10:33] <chrus> i have now changed it to 1.7.2
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#830 [10:34] <CubeTheThird> JTS, oh, if Alternate Blocks is on, turn that off
#831 [10:34] <chrus> i have now changed it to 1.7.2
#832 [10:34] <CubeTheThird> chrus, ok save the profile, and press paly
#833 [10:34] <CubeTheThird> *play
#834 [10:34] <chrus> it now works thanks very much for your help
#835 [10:34] <CubeTheThird> glad it works!
#836 [10:34] <chrus> thanks bye
#837 [10:35] <JTS> its off
#838 [10:35] <CubeTheThird> JTS, ok. save that and try running the game again, see if that made a difference
#839 [10:36] <JTS> ok
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#842 [10:37] <JTS> its smoother but kinda laggy still
#843 [10:37] <CubeTheThird> JTS, press f3. At the top left it should show your FPS. What is it at?
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#845 [10:37] <brent_> when i try to load a world in any version, my game crashed. Does anyone else experience this problem? How can i fix it?
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#847 [10:38] <CubeTheThird> brent_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#849 [10:38] <JTS> its going up right now its 97
#850 [10:39] * ufukoyuna981 [ufukoyuna981@notlogged] has joined #minecrafthelp
#851 [10:39] <CubeTheThird> JTS, and when it seems laggy, what does it drop to?
#852 [10:39] <Ashy_Ash> Baaack once more. This time i got minecraft actually running, but now when I click multiplayer it forever says scanning for games on your local network...
#853 [10:39] <JTS> 16, 20
#854 [10:39] <CubeTheThird> Ashy_Ash, did you add servers to your multiplayer list?
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#856 [10:40] <CubeTheThird> JTS, hmm that's still fairly low. ok back in the video settings, set graphics from fancy to fast
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#859 [10:40] <JTS> its on fast
#860 [10:40] <CubeTheThird> oh
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#862 [10:41] <CubeTheThird> JTS, turn vsync on
#863 [10:41] <riebbe> hoi
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#867 [10:41] <JTS> got it
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#869 [10:42] <CubeTheThird> JTS, ok. Any improvement with that?
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#871 [10:43] <JTS> yes its only laggy when i break some blocks but not all of them
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#873 [10:43] <Dross> Webones :v
#874 [10:43] <CubeTheThird> JTS, hmm ok I'm gonna wana look at some of the game info. Hold down f3 + c for ~10 seconds, or until the game crashes
#875 [10:43] <Dross> NECESITO AYUDA!!!!!!!!!!!!!!!!!!!!!!!
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#877 [10:44] <CubeTheThird> ok then...
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#880 [10:44] <JTS> did it
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#883 [10:44] <JTS> it crashed
#884 [10:45] <CubeTheThird> JTS, ok. copy the crash report onto http://paste.ubuntu.com and give the URL here.
#885 [10:45] <JTS> and has info on it
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#891 [10:50] <PAULO> DXDNX
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#893 [10:51] <PAULO> KNHGEEEE
#894 [10:51] * CubeTheThird kicked PAULO from #minecrafthelp (Reason: AULO :PAULO)
#895 [10:51] * CatInAHood [CatInAHood@notlogged] has joined #minecrafthelp
#896 [10:51] <JTS> ---- Minecraft Crash Report ----
#897 [10:52] * Eymen [Eymen@notlogged] has joined #minecrafthelp
#898 [10:52] <JTS> it only show this
#899 [10:52] <JTS> hey
#900 [10:52] <CatInAHood> I'm trying to change an email on which I have brought Minecraft onto a different email, however I also used to have an account on that email (deleted that account), however it keeps on saying there is an account on that email?
#901 [10:53] <JTS> cube the third ?
#902 [10:53] <CatInAHood> what do i do?
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#904 [10:55] <Ashy_Ash> Add serversw to my list?
#905 [10:55] <Ashy_Ash> Sorry I had to go afk for a bit
#906 [10:55] <CubeTheThird> JTS, paste it onto http://paste.ubuntu.com
#907 [10:56] <CubeTheThird> CatInAHood, you'll have to contact Mojang about that
#908 [10:56] <CubeTheThird> ??> CatInAHood mojang/email
#909 [10:56] <Absol> CatInAHood: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#910 [10:56] <Absol> CatInAHood: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#911 [10:56] <CubeTheThird> Ashy_Ash, servers don't magically show up in the multiplayer list. You have to add them
#912 [10:56] <JTS> http://paste.ubuntu.com/12307958/
#913 [10:57] <JTS> CIII.....do you see it?
#914 [10:57] <Ashy_Ash> No Magic? :c
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#916 [10:57] <Ashy_Ash> Is there a list of servers I can find somewhere?
#917 [10:57] <CubeTheThird> JTS, the only thing I can recommend really is turning the render distance down a bit more
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#919 [10:57] <CatInAHood> Thanks CubeTheThird :)
#920 [10:57] <CubeTheThird> ??> Ashy_Ash mp/servers
#921 [10:57] <Absol> Ashy_Ash: There currently is no master list of all Multiplayer servers. Fan-made indexes include http://minestatus.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#922 [10:57] <Absol> Ashy_Ash: MinecraftForum's list can be found at http://www.minecraftforum.net/forums/servers, also try #smp.
#923 [10:58] <Ashy_Ash> Thanks guys =D
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#940 [11:05] <Ashy_Ash> What does can't resolve host name mean? Im trying to host a server myself and I cant join
#941 [11:05] <The_Link> I keep getting the graphics driver out of date error, and I have download all the lastest drivers, and done what it said. Please help! http://paste.ubuntu.com/12308011/
#942 [11:06] <garycgreen> yesterday starting getting an out of memory error on startup. I have 8 Gigs installed and have been playing for over a year.
#943 [11:07] <garycgreen> when I try to set memory to more than 1 GB, I get an error saying not enough memory to construct jar (?) not sure of exact message. System shows only 34% in use and I've tried closing all other programs.
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#946 [11:11] <JTS> c3.... still there?
#947 [11:12] <JTS> c3 its working somewhat.... just wanted to say thanks for the assistance.
#948 [11:13] <The_Link> I keep getting the graphics driver out of date error, and I have download all the lastest drivers, and done what it said. Please help! http://paste.ubuntu.com/12308011/
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#950 [11:14] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 195 seconds)
#951 [11:15] <garycgreen> exit
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#954 [11:16] <The_Link> I keep getting the graphics driver out of date error, and I have download all the lastest drivers, and done what it said. Please help! http://paste.ubuntu.com/12308011/
#955 [11:16] * Ashy_Ash [Ashy_Ash@notlogged] has joined #minecrafthelp
#956 [11:16] <Ashy_Ash> What does can't resolve host name mean? Im trying to host a server myself and I cant join
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#958 [11:17] * Crystal|AFK is now known as CrystalMare
#959 [11:17] <The_Link> My minecraft error ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 9/7/15 11:14 AM Description: Unexpected error java.lang.RuntimeException: No OpenGL context found in the current thread. at org.lwjgl.opengl.GLContext.getCapabilities(GLContext.java:124) at org.lwjgl.opengl.GL11.glGetError(GL11.java:1299) at ave.b(SourceFile:832) at ave.av(SourceFile:894) at ave.a(SourceFile:325) at net.minecraft.cl
#960 [11:20] <Ramon77> Hello. Since yesterday, I can not announce myself in Minecraft. Every time I try, it seems the message my password or my username is incorrect. Why is that?
#961 [11:20] <The_Link> Have you tryed replacing the username with the connected email?
#962 [11:21] <Ramon77> No not yet. Thanks for the tip
#963 [11:23] * minegang02 [minegang02@notlogged] has joined #minecrafthelp
#964 [11:23] <The_Link> I keep getting the graphics driver out of date error, and I have download all the lastest drivers, and done what it said. Please help! http://paste.ubuntu.com/12308011/
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#966 [11:24] <The_Link> My minecraft error ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 9/7/15 11:14 AM Description: Unexpected error java.lang.RuntimeException: No OpenGL context found in the current thread. at org.lwjgl.opengl.GLContext.getCapabilities(GLContext.java:124) at org.lwjgl.opengl.GL11.glGetError(GL11.java:1299) at ave.b(SourceFile:832) at ave.av(SourceFile:894) at ave.a(SourceFile:325) at net.minecraft.client.m
#967 [11:24] <Jayzus> My account seems to have been migrated without my permission.
#968 [11:24] <minegang02> i can start up my minecraft i have downloaded java and stuff but it still doesnt work http://paste.ubuntu.com/12308110/
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#972 [11:26] <shellit> trying to install minecraft for windows 8. keep getting error: "Unable to start the Minecraft Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft."
#973 [11:26] <The_Link> Jayzuz, with your email or do you think someone migrated it with their own email?
#974 [11:26] <The_Link> Shell, have you tryed to reinstall it?
#975 [11:26] <The_Link> *tried
#976 [11:26] <shellit> Yes, several times.
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#978 [11:27] <mattym> shellit, When you downloaded the game did you use the .msi or .exe file?
#979 [11:27] <mattym> shellit, When you downloaded the game did you use the .msi or .exe file?
#980 [11:27] * craftrica [craftrica@notlogged] has left #minecrafthelp
#981 [11:27] <shellit> Link, not sure. Probably .exe.
#982 [11:28] <The_Link> Try .msi
#983 [11:28] <mattym> shellit, Download and install it with the .msi from minecraft.net/download
#984 [11:28] * PIXELSURF [PIXELSURF@notlogged] has joined #minecrafthelp
#985 [11:29] <mattym> The_Link, As for your question, did you run an Nvidia installer/updater?
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#994 [11:32] <The_Link> Yes
#995 [11:32] <shellit> link, working on it....
#996 [11:32] <ninja_br90> I have a problem in minecraft account
#997 [11:32] <mattym> The_Link, When that finished, did you restart the computer after?
#998 [11:32] <The_Link> Yes
#999 [11:33] <mattym> The_Link, Well your computer is showing as having the latest driver installed so it shouldnt be having that issue.
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#1001 [11:33] <The_Link> Idk...
#1002 [11:33] <mattym> The_Link, Download and Install the file from this page again, let me know if it gives you any errors http://www.nvidia.com/Download/driverResults.aspx/90500/en-us
#1003 [11:34] <The_Link> Alright.
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#1005 [11:34] * ninja_br90_ [ninja_br90_@notlogged] has joined #minecrafthelp
#1006 [11:34] <ninja_br90_> hey huys
#1007 [11:34] <ninja_br90_> guys
#1008 [11:34] <ninja_br90> hey ninja
#1009 [11:35] <ninja_br90> I have a problem in minecraft account
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#1011 [11:35] <Ramon77> I can not log in with my account myself and I fear that this is no longer present but why can I no longer log on at once?
#1012 [11:36] <ninja_br90> My account was excluded
#1013 [11:36] <mattym> Ramon77, What does it say when you try to log in
#1014 [11:37] <The_Link> Installing right now
#1015 [11:37] <Ramon77> The username or password is incorrect
#1016 [11:37] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Read error: Connection reset by peer)
#1017 [11:37] <mattym> Ramon77, And what happens if you attempt to log in at account.mojang.com/me ?
#1018 [11:38] <ninja_br90> My account has been deleted
#1019 [11:38] <mattym> ninja_br90, What makes you say that?
#1020 [11:39] <ninja_br90> I had an original minecraft account but could not log more
#1021 [11:39] <Ramon77> I try it
#1022 [11:39] <mattym> ninja_br90, What happens when you try?
#1023 [11:39] <shellit> link, neither the .exe or the .msi works. still get the same error message. ugggggggg.
#1024 [11:39] <ninja_br90> he will not go
#1025 [11:39] <mattym> ninja_br90, What does it say?
#1026 [11:40] <mattym> shellit, What antivirus software do you use?
#1027 [11:40] <ninja_br90> It appears that there is no
#1028 [11:41] * iMineWizPvp [iMineWizPvp@notlogged] has joined #minecrafthelp
#1029 [11:41] <shellit> mattym, mcaffee
#1030 [11:41] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#1031 [11:42] <mattym> ??> shellit av/mcaffe/uninistall
#1032 [11:42] <mattym> ??> shellit av/mcafee/uninistall
#1033 [11:42] <mattym> ??> shellit av/mcaffee/uninistall
#1034 [11:42] <mattym> shellit, one moment
#1035 [11:42] <stupid3700> ??> shellit av/mcafee/uninstall
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#1037 [11:42] <Absol> shellit: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#1041 [11:43] <Havik> mat my friend ninja have a problem to login
#1042 [11:43] * miki [miki@notlogged] has quit. (Client Quit)
#1043 [11:43] <mattym> Havik, I need to know what the game says when he tries
#1044 [11:43] <Havik> minecraft
#1045 [11:43] <mattym> shellit, Use the tool Absol linked you to remove McAfee, it wont work with Minecraft
#1046 [11:44] * CrystalMare is now known as Crystal|AFK
#1047 [11:44] <The_Link> Got the same error message
#1048 [11:44] <Havik> he going to minecraft.net
#1049 [11:44] <The_Link> When I installed the new driver
#1050 [11:44] <mattym> The_Link, After the install, did you restart the PC?
#1051 [11:44] <The_Link> Oh
#1052 [11:44] <The_Link> Ok
#1053 [11:44] <The_Link> BRB
#1054 [11:44] <mattym> The_Link, Wait
#1055 [11:44] <The_Link> ?
#1056 [11:44] <mattym> The_Link, Did the installer give you a message?
#1057 [11:44] <shellit> okay.
#1058 [11:44] <The_Link> To restart?
#1059 [11:44] <mattym> The_Link, Or did it finished and minecraft give you the same error?
#1060 [11:44] <The_Link> it finished and gave me the same error
#1061 [11:45] <Havik> wait a moment mat
#1062 [11:45] <mattym> The_Link, What gave you the error, the Nvidia driver installer or Minecraft?
#1063 [11:45] <The_Link> Oh
#1064 [11:45] <The_Link> The driver installed fine
#1065 [11:45] <The_Link> I just get the same exact error on minecraft
#1066 [11:45] <mattym> The_Link, Ok, restart the PC again, then try Minecraft
#1067 [11:45] <The_Link> Ok
#1068 [11:45] <The_Link> brb
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#1074 [11:49] <The_Link_> Mat, got the same error
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#1078 [11:50] <mattym> The_Link_, Can you get me a fresh dxdiag report
#1079 [11:50] <The_Link_> Yeah
#1080 [11:50] <jopojopo> i followed some instuctions and it told me to come to this website and paste this link http://paste.ubuntu.com/12308227/
#1081 [11:50] <Croback> Hey, I need some help with starting up Minecraft. I recently re-installed Windows 10, and i'm now receiving an error I have never gotten before
#1082 [11:50] <CubeTheThird> jopojopo, one moment
#1083 [11:50] <mattym> jopojopo, One moment
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#1085 [11:50] <mattym> Croback, What error?
#1086 [11:51] <Croback> Um, I'm not really sure, but I have a paste bin with a dxdiag, which I was directed to do
#1087 [11:51] <Croback> Here it is http://paste.ubuntu.com/12308237/
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#1090 [11:52] <CubeTheThird> jopojopo, download and install https://www.nvidia.com/download/driverResults.aspx/90494/en-us
#1091 [11:52] <The_Link_> Here you go, http://paste.ubuntu.com/12308252/
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#1094 [11:52] <mattym> Croback, Is there a reason you are using that version of Windows?
#1095 [11:52] <mattym> The_Link_, Ok one sec
#1096 [11:52] <Croback> I find it much better than Windows 8, pretty much my only reason
#1097 [11:53] <jopojopo> ok lets see if it works
#1098 [11:53] <Beast> Hey is there anyway anyone can ask to add an option to play the old minecraft version for Xbox 360
#1099 [11:53] <mileny> Ennylla
#1100 [11:53] <mattym> Croback, I mean, why are you using the developer preview instead of the release version
#1101 [11:54] <mileny> comeeeçaaa
#1102 [11:54] <mattym> Beast, Not possible
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#1104 [11:54] <Croback> Oh, I don't know, it was just the one provided to me.
#1105 [11:54] <Beast> How come mattym
#1106 [11:54] <mattym> The_Link_, Yeah thats showing that the driver is installed and is the latest version. It should be working fine
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#1108 [11:55] <The_Link_> Yeah, doesn't work///
#1109 [11:55] <The_Link_> *...
#1110 [11:55] <mattym> Beast, Its not currently and option, nor would it ever be as the terms of service that game devs need to follow for the game to work on Xbox 360's does not allow for something like that
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#1113 [11:56] <mattym> The_Link_, You build the PC yourself?
#1114 [11:56] * Beast [Beast@notlogged] has quit. (Client Quit)
#1115 [11:56] <The_Link_> No, bought it at Best Buy
#1116 [11:56] * That_FlowzZ [That_FlowzZ@notlogged] has joined #minecrafthelp
#1117 [11:56] <That_FlowzZ> hey i need urget help
#1118 [11:57] <That_FlowzZ> anyone that speak swedish or should i speak english?
#1119 [11:57] <mattym> The_Link_, You still have any sort of waranty or coverage with them?
#1120 [11:57] * ChaycetheGreat [ChaycetheGreat@notlogged] has joined #minecrafthelp
#1121 [11:57] <mattym> That_FlowzZ, English only here
#1122 [11:57] <ChaycetheGreat> i need help with my mine craft game
#1123 [11:57] <whiteowl_777> Lack of update error render aspects. I update Intel dricers restarted.I get SAME error. http://paste.ubuntu.com/12308234/
#1124 [11:57] <The_Link_> I've had the computer for a bit, probably not.
#1125 [11:58] <mattym> whiteowl_777, One moment
#1126 [11:58] <whiteowl_777> ok
#1127 [11:58] <ChaycetheGreat> i downloaded a resource pack and it said that i ran out of memory
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#1129 [11:58] <mattym> whiteowl_777, Laptop of Desktop?
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#1132 [11:58] <ChaycetheGreat> i did everything that the help page said and still no luck
#1133 [11:58] <mattym> ChaycetheGreat, Remove the resource pakc then
#1134 [11:58] <ChaycetheGreat> i can't fans the file again
#1135 [11:58] * johnathan24 [johnathan24@notlogged] has joined #minecrafthelp
#1136 [11:59] <ChaycetheGreat> *find
#1137 [11:59] <whiteowl_777> Laptop Alienware 18
#1138 [11:59] * Ashy_Ash [Ashy_Ash@notlogged] has joined #minecrafthelp
#1139 [11:59] <mattym> ChaycetheGreat, In the launcher hit Edit Profile, then in that window hit Open Game Directory, in the window that pops up you will see the resource pack folder
#1140 [11:59] <ChaycetheGreat> can you assist me in finding it?
#1141 [11:59] <ChaycetheGreat> thank you
#1142 [12:00] <Minecraftlover> I really need help. Block launch keeps crashing when I try to make a he world.
#1143 [12:00] <mattym> whiteowl_777, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25232/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit
#1144 [12:00] <ChaycetheGreat> it works! thank you
#1145 [12:01] <mattym> Minecraftlover, We do not support 3rd party programs here
#1146 [12:01] <johnathan24> i currently have a computer that i built myself that works excellently and windows 10. i tried to create a mc 1.6.4 server and it all started fine and i can connect to it. however i am trying to edit some stuff and change the world it is running which is fine. my only problem is that i cant find where minecraft downloaded the server files.
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#1148 [12:01] <whiteowl_777> mattym, got it . will do right now.
#1149 [12:01] <mattym> johnathan24, The server files should be wherever you put the .exe or .jar you used to set up and run the server
#1150 [12:02] <That_FlowzZ> hey matty i spoke with a partner of urs a few days ago about my minecraft account that has been cancelled the same day i bought it and tried playing i couldnt play at all even though i didnt write down wrong password or e-mail even tough i requested to get a e-mail to reset my password i didnt get the mail after 5-8 hours of waiting for the mail i came here and ur partner told me to write a e-mail to mojag buut after waiting for
#1151 [12:02] <That_FlowzZ> i got it i couldnt play,,, anysuggestions?
#1152 [12:02] <johnathan24> i put the file on my desktop but none of the files are there
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#1154 [12:03] <That_FlowzZ> ??
#1155 [12:04] <mattym> johnathan24, What file did you use?
#1156 [12:04] <whiteowl_777> mattym, I have already downloaded and installed both of these updates. restarted each time. then tried to start MC and still get the error: "Lack of updated graphics drivers"
#1157 [12:04] * ChaycetheGreat [ChaycetheGreat@notlogged] has quit. (Ping timeout: 204 seconds)
#1158 [12:05] <whiteowl_777> mattym, I did this before getting in touch with you
#1159 [12:05] <johnathan24> never mind i was looking into it and found it in a hidden .rar file
#1160 [12:05] <That_FlowzZ> @mattym
#1161 [12:05] <The_Link_> Guess I will wait for Microsoft to reply back to me. Thanks for trying to help me?
#1162 [12:05] <That_FlowzZ> can i get some help if any moderators are left here?
#1163 [12:06] <mattym> That_FlowzZ, What is the acutall issue currently?
#1164 [12:06] * Minecraftlover [Minecraftlover@notlogged] has quit. (Ping timeout: 204 seconds)
#1165 [12:06] <mattym> That_FlowzZ, Please keep it short and to the point
#1166 [12:06] <whiteowl_777> mattym should I do a system restore?
#1167 [12:06] <mattym> whiteowl_777, One moment
#1168 [12:06] * ninja_br90 [ninja_br90@notlogged] has quit. (Ping timeout: 204 seconds)
#1169 [12:07] <mattym> whiteowl_777, On the bottom of your computer, is there a full model number on a sticker somewhere, as in more numbers than just Alienware 18?
#1170 [12:07] * georgejustd [georgejustd@notlogged] has joined #minecrafthelp
#1171 [12:07] * Croback [Croback@notlogged] has quit. (Ping timeout: 204 seconds)
#1172 [12:07] <georgejustd> hello
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#1174 [12:08] <whiteowl_777> did you get the UBUNTU Pastebin re: the error/crash?
#1175 [12:08] <whiteowl_777> http://paste.ubuntu.com/12308234/
#1176 [12:08] <georgejustd> how can i join a online game ?
#1177 [12:09] <mattym> That_FlowzZ, What im hearing is that you ended up having to fill in the account support form, which with a current backlog, means it will take 3 weeks or more to get a reply
#1178 [12:09] <mattym> georgejustd, Are you on PC or other?
#1179 [12:09] <nodirty> i have windwows 10 and minecraft doesnt run.Minecraft cant connect with multplayer server and i cant play single player
#1180 [12:09] <georgejustd> i am on xbox360
#1181 [12:09] <mattym> whiteowl_777, Yes i saw, but on your computer itself, is there a longer model numner
#1182 [12:09] <Bugboy1028> mattym, it got up to 3 weeks?
#1183 [12:10] <Bugboy1028> I thought it is 2 weeks
#1184 [12:10] * Grsshopper [Grsshopper@notlogged] has joined #minecrafthelp
#1185 [12:10] <That_FlowzZ> okay i will wait thanks for the support mattym
#1186 [12:10] <whiteowl_777> mattym i am looking one sec
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#1188 [12:10] <mattym> georgejustd, You need to either join someone on your friends list in their game, or have someon join yours.
#1189 [12:10] <mattym> Bugboy1028, Yeah, according to the current "when will i hear back" post
#1190 [12:10] <Grsshopper> I can not see the Difficulty Level for Survival Mode on the Options page..it should be next to FOV correct ?
#1191 [12:11] <That_FlowzZ> and i have another question how do i create a server for me and my friends to play on?
#1192 [12:11] <Ind1go> Today I reïnstalled all my graphics drivers and now that I told my AMD graphics to be used for Minecraft I get a "Pixel format not accelerated" error.
#1193 [12:11] <mattym> georgejustd, Stop pm'ing me
#1194 [12:11] <mattym> That_FlowzZ, Download the correct files and find the tutorial online for how to set it up
#1195 [12:12] <mattym> Grsshopper, What version of the game are you on?
#1196 [12:12] <Grsshopper> thank you mattym 1.8.8 I believe
#1197 [12:12] <georgejustd> i must have friends to play online?
#1198 [12:12] <mattym> georgejustd, On console, yes thats how it works
#1199 [12:12] * ZavianM [ZavianM@notlogged] has joined #minecrafthelp
#1200 [12:12] <georgejustd> ok my friend thanks
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#1203 [12:13] <mattym> Grsshopper, That is where it should be
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#1206 [12:14] <ZavianM> When i open the minecraft launcher i get an error saying "408 request timeout" on the update notes and when i go to my multiplayer servers every one of them says cannot connect any help?
#1207 [12:14] <Grsshopper> I thought so..I saw it the first time I played 3 days ago and now it's not there..I will try clearing cache, restarting comp...is there a way to re-install 1..8.8 if needed ?
#1208 [12:14] <whiteowl_777> mattym: this from sticker on bottom: Alienware 18.0 Reg Model: P19E/Duel AMD Radeon M290X graphicxs/ w. 4 GB GDDR5/IntelCore 17-4810MQ
#1209 [12:14] <mattym> ZavianM, What antivirus program do you use?
#1210 [12:15] <mattym> whiteowl_777, Ok that actually helps, one moment
#1211 [12:15] <ZavianM> uh AVG and windows defender but both are currently disabled
#1212 [12:15] <mattym> ZavianM, Uninstall AVG
#1213 [12:15] <ZavianM> okay
#1214 [12:15] <mattym> ??> Grsshopper win/reinstall
#1215 [12:15] <mattym> ??> Grsshopper win/reinst
#1216 [12:16] <Absol> Grsshopper: You may need to reinstall the locally installed files that Minecraft puts into place.
#1217 [12:16] <Absol> Grsshopper: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1218 [12:16] <mattym> Grsshopper, The instructions from Absol will force the game to redownload the game files
#1219 [12:16] <mattym> whiteowl_777, Give me a moment
#1220 [12:16] <Grsshopper> Thank you both for your help !!
#1221 [12:16] <whiteowl_777> mattym: memory 32768 MB RAM/ 3852 used, 33660 available
#1222 [12:17] <shellit> still getting error message when downloading: "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft."
#1223 [12:17] <ZavianM> should i also uninstall the AVG webtuneup
#1224 [12:17] * Grsshopper [Grsshopper@notlogged] has quit. (Quit: Web client closed)
#1225 [12:17] <mattym> ZavianM, That should be ok
#1226 [12:18] <mattym> shellit, Did you run the Mcafee removal tool and restart when it finished?
#1227 [12:18] <shellit> mattym, yup.
#1228 [12:19] <mattym> ??> shellit tools/hjt
#1229 [12:19] <whiteowl_777> mattym: I did reinstall Minecraft.msi then restarted computer I still get same error/should I do a system restore ? to set the computer back to a more satble day/time?
#1230 [12:19] <Absol> shellit: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1231 [12:19] <Absol> shellit: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1232 [12:19] <mattym> shellit, Can you follow the instructions given by Absol
#1233 [12:19] <shellit> k, hold on...
#1234 [12:19] <mattym> whiteowl_777, No, currently your computer is showing no graphics driver, and its also not showing one of the graphics cards it should be
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#1237 [12:20] <whiteowl_777> well where did it go? where do i look to find it?
#1238 [12:21] <whiteowl_777> is this something I can download from alienware/dell
#1239 [12:21] <mattym> whiteowl_777, Im working on getting you the direct driver download from dell
#1240 [12:21] <whiteowl_777> OH! OK THANK YOU!
#1241 [12:22] <mattym> whiteowl_777, Ok try with this one, download and install from this file http://downloads.dell.com/FOLDER03197103M/1/Video_Driver_VJW59_WN32_10.18.13.5354_A00.EXE
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#1244 [12:22] <whiteowl_777> downloading right now.... brb
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#1247 [12:23] <KLovesCake> can somebody plz help me... My minecraft keeps sending me crash reports and i dont know how to fix it.
#1248 [12:24] <mattym> ??> KLovesCake launcher/crash-log
#1249 [12:24] <Absol> KLovesCake: We need to see your crash log, which appears after a crash.
#1250 [12:24] <Absol> KLovesCake: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1251 [12:24] * Budderbuddy242 [Budderbuddy242@notlogged] has joined #minecrafthelp
#1252 [12:24] <ZavianM> okay i have uninstalled AVG anything else
#1253 [12:25] <mattym> ZavianM, Restart the PC, then try the game again
#1254 [12:25] <ZavianM> okay thank you
#1255 [12:25] <mattym> ZavianM, If you still have the same issue, come back to the chat
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#1258 [12:25] * Sprocks [Sprocks@notlogged] has quit. (Quit: Client Has Quit)
#1259 [12:27] * Kaname [Kaname@notlogged] has quit. (Read error: Connection reset by peer)
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#1263 [12:27] <KLovesCake> minecraft wont let me copy and paste it
#1264 [12:27] <mattym> KLovesCake, What is the general idea of what is says?
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#1267 [12:29] <Budderbuddy242> I'm having troubles in the Xbox 360 edition of minecraft, basically when I switch from creative to adventure (in-game) I have no health, food, or xp bar but killing my self causes ithem to come back and make everything work fine but going back into creative mode I noticed I still had the hearts,food and so on, but I also had the survival/adventure crafting inventory and not the creative inventory. Please help
#1268 [12:29] <joao> eu to tendo um problema chamado Crash Report
#1269 [12:29] <KLovesCake> It is saying that i need the update my graphic driver but when i go to do that it says that everything is updated
#1270 [12:30] <mattym> joao, English please
#1271 [12:30] <whiteowl_777> mattym: this is a long download its dot 3 more minutes
#1272 [12:30] <mattym> ??> KLovesCake win/dxidag
#1273 [12:30] <mattym> ??> KLovesCake win/dxdiag
#1274 [12:30] <Absol> KLovesCake: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1275 [12:30] <mattym> KLovesCake, Can you follow the direction in the link from abs
#1276 [12:30] <mattym> Absol*
#1277 [12:30] * Guest [Guest@notlogged] has joined #minecrafthelp
#1278 [12:30] <whiteowl_777> mattym: this is a long DOWNLOAD it has 3 more minutes
#1279 [12:30] <mattym> whiteowl_777, Yeah, it a large driver file, let if finish, then run the file
#1280 [12:30] * Porkyle [Porkyle@notlogged] has quit. (Ping timeout: 198 seconds)
#1281 [12:31] <joao> eu estou tendo um problema chamado crash report
#1282 [12:31] * Budderbuddy242 [Budderbuddy242@notlogged] has quit. (Quit: Web client closed)
#1283 [12:31] <Guest> My son watches the mine craft videos on you tube he has a Xbox one and a PS3 but how do you join people
#1284 [12:31] <whiteowl_777> mattym: do ou want me to restart my computer after finish graphics driver install?
#1285 [12:32] <mattym> Guest, He need to either join a player on his friends list in a game, or have one join him
#1286 [12:32] <mattym> whiteowl_777, If the driver install asks you to, then do so, even if it doesnt ask, its best to do so
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#1289 [12:32] <mattym> ??> joao lang/pt
#1290 [12:32] <Absol> joao: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1291 [12:33] <joao> que que eu faço
#1292 [12:33] <Guest> So he just can't go on mine craft and join anyone
#1293 [12:33] <mattym> Guest, No, the person needs to be on their friends list, and in most cases, and game invite needs to be sent
#1294 [12:33] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#1295 [12:34] <Guest> Ok thanks
#1296 [12:34] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#1297 [12:34] <joao> I'm having a problem called Crash Report
#1298 [12:34] <mattym> ??> joao launcher/crash-log
#1299 [12:34] <Absol> joao: We need to see your crash log, which appears after a crash.
#1300 [12:34] <Absol> joao: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1302 [12:35] <joao> nao e um problema no minecraft
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#1306 [12:37] <whiteowl_777> mattym: the graphics driver downloaded then it says error: NVIDIA GRAPHICS driver version 353.54 cannot continue it is not compatible with this version of windows./could not find compatible graphics hardware
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#1308 [12:37] <mattym> whiteowl_777, One moment
#1309 [12:38] <mattym> whiteowl_777, My bad, i read something wrong and sent the wrong info
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#1311 [12:38] <ZavianM> Yep i restarted it and opened minecraft still the same error "408 request time-out" clicked play opened multiplayer all of my serverd said could not connect
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#1313 [12:39] <mattym> ??> ZavianM tools/hjt
#1314 [12:39] <Absol> ZavianM: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1315 [12:39] <Absol> ZavianM: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1316 [12:39] <mattym> ZavianM, Can you follow the instructions Absol just sent
#1317 [12:39] <Evade_Jarr> I cannot purchase Minecraft...I have tried two different cards and the purchase will not go through...whats the deal?
#1318 [12:40] <mattym> whiteowl_777, Lets try with the direct link from AMD for the graphics, the first download on this page http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#1319 [12:40] <mattym> Evade_Jarr, What web browser are you using?
#1320 [12:40] <Evade_Jarr> google chrome
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#1322 [12:41] <mattym> Evade_Jarr, And it is a credit card/debit not a prepaid card correct?
#1323 [12:41] <Evade_Jarr> yes
#1324 [12:41] <mattym> Evade_Jarr, Call the card provider, first check to make sure you werent already charged, second ask them to make sure the card is not being blocked from making an international transaction
#1325 [12:41] <ZavianM> http://paste.ubuntu.com/12308861/
#1326 [12:42] <mattym> ZavianM, Ik one moment
#1327 [12:42] <Evade_Jarr> will do. thanks. :)
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#1330 [12:43] <mattym> ZavianM, Im still seing some of the main AVG files installed, try uninstalling all AVG programs, and also remove Hamachi
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#1332 [12:43] * Denzil [Denzil@notlogged] has joined #minecrafthelp
#1333 [12:43] <Ricardo> I am having problems launching minecraft, I get problems copying file, error code 5
#1334 [12:44] * Noah_Dejager [Noah_Dejager@notlogged] has joined #minecrafthelp
#1335 [12:44] <Denzil> How long till there will be online multiplayer on mine craft windows ten beta
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#1337 [12:44] <ZavianM> Both Hamachi and AVG are not showing up in my uninstall a program list
#1338 [12:44] * Denzil [Denzil@notlogged] has joined #minecrafthelp
#1339 [12:45] <mattym> ZavianM, Check the websites for both, see if they have removal tools
#1340 [12:45] <mattym> ??> Ricardo launcher/crash-log
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#1342 [12:45] <Absol> Ricardo: We need to see your crash log, which appears after a crash.
#1343 [12:45] <Absol> Ricardo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1344 [12:45] <Denzil> How long till there is online multiplayer on windows ten beta minecraft
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#1346 [12:45] <mattym> Ricardo, Can you copy the info when you get that error using the instructions from Absol
#1347 [12:45] * Noah_Dejager [Noah_Dejager@notlogged] has joined #minecrafthelp
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#1349 [12:45] <mattym> Denzil, There is, but it works like console edition
#1350 [12:46] <mattym> Denzil, Where you can either join a friend in their game, or have one join yours
#1351 [12:46] <Ricardo> where is the crash log located?
#1352 [12:46] <Denzil> Yes I know but what about servers and what not
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#1354 [12:46] * Noah_Dejager [Noah_Dejager@notlogged] has quit. (Client Quit)
#1355 [12:47] <mattym> Ricardo, Start the game again, let it crash, then copy the info
#1356 [12:47] <mattym> Denzil, Its not know when or if that will be added
#1357 [12:47] <frank> hi i have a problem with my minecraft account email when i try to login to mojang it has me answer these secruity question but i dont know them and i tried sending an email to reset it but the email never goes through
#1358 [12:47] <whiteowl_777> ok i just went to dell it won't auto locate my computer after Ilogin. when I check device drivers. it says nothing about AMD (I got this info from sticker on bottm of computer) It shows INTEL(R) Core(TM)i7-4810MQ CPU @ 2.80GHz. Is there some place I can go to find out ON MY COMPUTER the ACTUAL Graphics Card?
#1359 [12:47] * RooperRose [RooperRose@notlogged] has joined #minecrafthelp
#1360 [12:47] <Ricardo> all I see is the same message: problem copying the file with the following erorr code: 5.
#1361 [12:48] <Denzil> So since I have windows ten can I not play on minecraft servers?
#1362 [12:48] <ZavianM> so when i try to delete the rest of the AVG files it says its open in another program?
#1363 [12:48] <whiteowl_777> MTTYM;<whiteowl_777> ok i just went to dell it won't auto locate my computer after Ilogin. when I check device drivers. it says nothing about AMD (I got this info from sticker on bottm of computer) It shows INTEL(R) Core(TM)i7-4810MQ CPU @ 2.80GHz. Is there some place I can go to find out ON MY COMPUTER the ACTUAL Graphics Card?
#1364 [12:48] <mattym> Denzil, You can still use the regular PC version of Minecraft on windows 10
#1365 [12:48] * Noah_Dejager [Noah_Dejager@notlogged] has joined #minecrafthelp
#1366 [12:48] <mattym> whiteowl_777, The sticker said it has a Radeon M290X
#1367 [12:48] <mattym> whiteowl_777, Normally that should have also showed up in the dxdiag
#1368 [12:48] <frank> noah
#1369 [12:48] <frank> noah
#1370 [12:48] * qsmom [qsmom@notlogged] has left #minecrafthelp
#1371 [12:49] <mattym> whiteowl_777, Did you try the AMD link i sent?
#1372 [12:49] <frank> i need help
#1373 [12:49] <frank> hi i have a problem with my minecraft account email when i try to login to mojang it has me answer these secruity question but i dont know them and i tried sending an email to reset it but the email never goes through
#1374 [12:49] <mattym> frank, What is your username?
#1375 [12:49] <frank> fishboy77
#1376 [12:49] <frank> :]
#1377 [12:50] <KLovesCake> Thank you mattym, but it still wont work.
#1378 [12:50] <Denzil> Ok on the regular version it says that it's blocked and I can't seem to unblock it in firewall
#1379 [12:50] <mattym> frank, Did you check the emails junk/spam folders for the email?
#1380 [12:50] <frank> yes allmof them
#1381 [12:50] <frank> i spent 3 hours trying to fix this yesterday
#1382 [12:50] <mattym> KLovesCake, Did you follow the directions on the site, you were supposed to get me a link to your dxdiag report
#1383 [12:50] <mattym> Denzil, What antivirus software do you use?
#1384 [12:51] <Denzil> Avast
#1385 [12:51] <RooperRose> So, I can play Windows 10 Beta Minecraft but when I tried launching 1.8.8 this morning, the Pixel Acceleration issue kept cropping up - its only just started being a problem, it was working fine last week.
#1386 [12:51] <frank> ?
#1387 [12:51] <KLovesCake> http://paste.ubuntu.com/12308841/
#1388 [12:51] <mattym> Denzil, Uninstall Avast, restart the computer, then try Minecraft (regular) again, if it works, you can reinstall Avast, just make sure its the latest version
#1389 [12:51] <KLovesCake> there
#1390 [12:51] <ZavianM> idk but i think im gonna try a system restore because it was workin the other day
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#1392 [12:51] <Denzil> Ok thank you
#1393 [12:52] <mattym> KLovesCake, The dxdiag report should be a lot longer
#1394 [12:52] <frank> mattym
#1395 [12:52] <mattym> KLovesCake, Double check it, make sure to scroll down the report file and copy the full thing
#1396 [12:52] * Wondergirl247 [Wondergirl247@notlogged] has joined #minecrafthelp
#1397 [12:52] <mattym> RooperRose, Do you have the link to your dxdiag report? If so please post it in the chat.
#1398 [12:52] <RooperRose> http://paste.ubuntu.com/12308903/
#1399 [12:53] <mattym> ??> frank mojang/email
#1400 [12:53] <Absol> frank: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1401 [12:53] <Absol> frank: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1402 [12:53] <mattym> frank, If you dont get the email, you need ot fill out the form Absol linked you
#1403 [12:53] <mattym> RooperRose, Ok one moment
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#1405 [12:53] <frank> isant there an esier way of doing this
#1406 [12:54] * Wondergirl247 [Wondergirl247@notlogged] has joined #minecrafthelp
#1407 [12:54] <frank> i get other emails from mojang but just not that 1
#1408 [12:54] <mattym> frank, Yeah, remembering your security questions...
#1409 [12:54] <frank> i made it like 4 years ago
#1410 [12:55] <Wondergirl247> Have a macbook pro and the launcher quits when you click play
#1411 [12:55] <mattym> frank, If you cant remember your own answers, you need to fill out that form
#1412 [12:55] <mattym> Wondergirl247, One moment
#1413 [12:55] <frank> ok
#1414 [12:55] <Noah_Dejager> http://paste.ubuntu.com/12308906/
#1415 [12:56] <mattym> Wondergirl247, Care to try an experiment?
#1416 [12:56] <Wondergirl247> Sure
#1417 [12:56] <KLovesCake> http://paste.ubuntu.com/12308948/
#1418 [12:56] * frank [frank@notlogged] has quit. (Quit: Web client closed)
#1419 [12:56] <mattym> Wondergirl247, Ok one sec let me get you the info
#1420 [12:56] <mattym> KLovesCake, thats still not nearly the full report
#1421 [12:57] <mattym> Wondergirl247, What version of OSX do you have?
#1422 [12:57] <Wondergirl247> 10.6.8
#1423 [12:57] <KLovesCake> mattym I swear its the full report. This is my second time doing this
#1424 [12:58] <mattym> Wondergirl247, Hmm, that may be your issue, i dont think that version of OSX will let you use the propper java for MC, and the new experimental Mac launcher needs at least 10.7.X
#1425 [12:58] <mattym> KLovesCake, In the report file, make sure you scroll down and copy it all
#1426 [12:58] <mattym> RooperRose, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to an earlier Windows, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#1427 [12:59] <mattym> Wondergirl247, If you have the option to update your version of OSX, do so, it may help
#1428 [13:00] <Wondergirl247> checking on that now
#1429 [13:00] <RooperRose> But then how was it working last week? I've been using windows 10 since it came out.
#1430 [13:00] <mattym> RooperRose, Intel does not include support for OpenGL in the drivers for your CPU/GPU
#1431 [13:01] <mattym> RooperRose, At least not the ones on Windows 10
#1432 [13:01] * jopojopo [jopojopo@notlogged] has quit. (Ping timeout: 204 seconds)
#1433 [13:01] <mattym> Wondergirl247, At the very least an update to OSX 10.7 or higher will give you more options
#1434 [13:02] <Noah_Dejager> http://paste.ubuntu.com/12308906/
#1435 [13:02] <mattym> Noah_Dejager, One moment
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#1438 [13:04] <KLovesCake> http://paste.ubuntu.com/12309005/
#1439 [13:04] <mattym> KLovesCake, there we go
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#1442 [13:05] <mattym> Noah_Dejager, There are no Windows 7 driver for your hardware, you can attempt to use the Vista driver found here http://www.geforce.com/drivers/results/2
#1443 [13:06] <KLovesCake> mattym is that all of it? if so what do I do now?
#1444 [13:06] <mattym> KLovesCake, Give me a moment to find what you need
#1445 [13:07] <KLovesCake> ok thank you so much mattym
#1446 [13:07] <KLovesCake> ok thank you so much mattym
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#1448 [13:08] <Denzil> I got the same thing I unistalled my antivirus restarted my pc now it still says it blocked and its on 1.6.19 and I don't know how to update it be cause I'm stuck at the login or register screen
#1449 [13:08] <mattym> KLovesCake, Download and Install the Catalyst Control Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#1450 [13:08] <mattym> Denzil, What exatly it the error message it gives you at that screen, any and all info would help
#1451 [13:09] * Kaname is now known as Ritsuka
#1452 [13:09] <Denzil> UnknownHostException: authserver.mojang.com
#1453 [13:10] <mattym> Denzil, Does it say the word "socket" anywhere?
#1454 [13:10] <Denzil> No
#1455 [13:10] <Bugboy1028> ??> Denzil launcher/log
#1456 [13:10] <Absol> Denzil: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1457 [13:10] <Absol> Denzil: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1461 [13:11] <Denzil> I'm cat get to the second tab of launcher because it won't let me past the initial page of login or register
#1462 [13:12] <Cooleo1018> http://paste.ubuntu.com/12309018/ That is the code I got from the Ubuntu page, I do not know what to do from here.
#1463 [13:12] <mattym> Denzil, Ok lets try this, do you know how to open the Command Prompt (cmd) in windows?
#1464 [13:12] <mattym> Cooleo1018, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#1465 [13:12] <XxStrafePlaysYT> i tried launching minecraft and it said something about error trying to render aspects of the game
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#1467 [13:13] <mattym> XxStrafePlaysYT, Do you have the link to your dxdiag report? If so please post it in the chat.
#1468 [13:13] <XxStrafePlaysYT> http://paste.ubuntu.com/12309057/
#1469 [13:13] * Noah_Dejager [Noah_Dejager@notlogged] has quit. (Ping timeout: 204 seconds)
#1470 [13:13] <Denzil> Yes
#1471 [13:13] <Cooleo1018> I downloaded windows 10 yesterday and my daughter can not login to Minecraft now. I have updated the drivers on my computer and still nothing.
#1472 [13:13] <mattym> XxStrafePlaysYT, Ok one moment
#1473 [13:13] * Armate14 [Armate14@notlogged] has joined #minecrafthelp
#1474 [13:13] <mattym> Cooleo1018, Did you read what i said?
#1475 [13:14] <mattym> Denzil, In cmd type this and then hit enter: netsh winsock reset
#1476 [13:14] <KLovesCake> mattym I installed it now what do I do??
#1477 [13:14] * Armate14 [Armate14@notlogged] has quit. (Client Quit)
#1478 [13:15] <mattym> KLovesCake, Restart the computer, then try minecraft again
#1479 [13:15] * Wondergirl247 [Wondergirl247@notlogged] has quit. (Ping timeout: 204 seconds)
#1480 [13:15] <Cooleo1018> So windows 10 does not support Minecraft? You have to be kidding? Why would Microsoft buy Minecraft to not have it supported. This has to be a joke?!?
#1481 [13:15] <KLovesCake> Ok thank you mattym :)
#1482 [13:15] <Denzil> It says requires elavation ( run as administration
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#1485 [13:15] <mattym> ??> Denzil win/elevated-cmd
#1486 [13:15] <Absol> Denzil: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#1487 [13:15] * KLovesCake [KLovesCake@notlogged] has quit. (Quit: Web client closed)
#1488 [13:15] <mattym> Denzil, Try to start it with the instructions from Absol
#1489 [13:16] <mattym> Denzil, then do the command again
#1490 [13:16] <mattym> Cooleo1018, Windows 10 Supports Minecraft
#1491 [13:16] <Cooleo1018> CJ- I did that above
#1492 [13:16] <mattym> Cooleo1018, Did you actually read what i said?
#1493 [13:16] <Cooleo1018> Yes
#1494 [13:16] <XxStrafePlaysYT> mattym have you looked through my dxdiag report?
#1495 [13:16] <mattym> XxStrafePlaysYT, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#1496 [13:17] * cauanvictor [cauanvictor@notlogged] has quit. (Client Quit)
#1497 [13:17] <mattym> Cooleo1018, Your graphics hardware is old and only supported up to Windows 7
#1498 [13:17] <Cooleo1018> ok
#1499 [13:18] <mattym> Cooleo1018, Without graphics drivers Minecraft cannot run, your options are to downgrade back to 7, or use another computer
#1500 [13:18] <Cooleo1018> How do i download new graphics?
#1501 [13:18] <mattym> Cooleo1018, You cant "download" new graphics, you would need to purchase a new graphics card and install it, if your computer can support that
#1502 [13:19] <Cooleo1018> ok i UNDERSTAND
#1503 [13:19] <Denzil> Ok it it says I need to restart my computer what do I do after that
#1504 [13:19] * ChloeBoo133 [ChloeBoo133@notlogged] has joined #minecrafthelp
#1505 [13:19] <mattym> Denzil, Restart, then try MC again
#1506 [13:19] <XxStrafePlaysYT> do i download both the Catalyst Software Suite and the latest beta driver or just the Catalyst Software Suite
#1507 [13:19] <mattym> XxStrafePlaysYT, Just the catalyst
#1508 [13:20] <XxStrafePlaysYT> ok
#1509 [13:20] <XxStrafePlaysYT> then once its downloaded what do i do?
#1510 [13:20] <mattym> XxStrafePlaysYT, Run the file you downloaded, then follow the instructions if gives you
#1511 [13:20] <XxStrafePlaysYT> the restart my pc
#1512 [13:21] <XxStrafePlaysYT> ?
#1513 [13:21] * KLovesCake [KLovesCake@notlogged] has joined #minecrafthelp
#1514 [13:21] <mattym> XxStrafePlaysYT, The instructions will probably tell you to restart at the end, even if they dont, do so then try the game again
#1515 [13:21] <KLovesCake> mattym, omg thank you so so much it worked.
#1516 [13:22] <XxStrafePlaysYT> ok thank you
#1517 [13:22] <mattym> KLovesCake, Ok, enjoy
#1518 [13:22] <ChloeBoo133> I cant play mc because my pixel format is not acclerated
#1519 [13:22] * XxStrafePlaysYT [XxStrafePlaysYT@notlogged] has quit. (Quit: Web client closed)
#1520 [13:22] <ChloeBoo133> i just got windows 10
#1521 [13:22] <mattym> ChloeBoo133, Do you have the link to your dxdiag report? If so please post it in the chat.
#1522 [13:22] <ChloeBoo133> do you want the ubantu or the dxdiag?
#1523 [13:23] * KLovesCake [KLovesCake@notlogged] has quit. (Client Quit)
#1524 [13:23] <mattym> ChloeBoo133, The dxdiag report should be in the ubuntu link you made, i need the link
#1525 [13:23] <ChloeBoo133> okay
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#1528 [13:23] <ChloeBoo133> http://paste.ubuntu.com/12309255/
#1529 [13:23] <mattym> ChloeBoo133, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#1530 [13:24] * prem [prem@notlogged] has joined #minecrafthelp
#1531 [13:24] <ChloeBoo133> well that sucks
#1532 [13:24] * prem [prem@notlogged] has quit. (Client Quit)
#1533 [13:24] <ChloeBoo133> thank you
#1534 [13:24] <Denzil> Thank you guys so fucking much
#1535 [13:24] <Absol> Denzil: Please keep it civil
#1536 [13:24] <mattym> Denzil, Did it work?
#1537 [13:24] * prem [prem@notlogged] has joined #minecrafthelp
#1538 [13:24] <Atomic_Science> My minecraft says I need to update my graphics drivers but they are updated http://paste.ubuntu.com/12309196/
#1539 [13:25] <mattym> Atomic_Science, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#1540 [13:25] <Atomic_Science> Ok thx
#1541 [13:26] <Atomic_Science> how do I downgrade?
#1542 [13:26] <Dan> My ps3 minecraft is saying repawning and is not what should i do
#1543 [13:26] <Dan> Hello
#1544 [13:27] * Atomic_Science [Atomic_Science@notlogged] has quit. (Client Quit)
#1545 [13:27] <Dan> Dam i am going to jackoff
#1546 [13:27] * GreyVulpine kicked Dan from #minecrafthelp (Reason: an :Go away.)
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#1550 [13:28] <Dance> Help
#1551 [13:28] <mattym> Nope
#1552 [13:29] * Cooleo1018 [Cooleo1018@notlogged] has quit. (Quit: Web client closed)
#1553 [13:29] <Dance> Fuck u
#1554 [13:29] <Absol> Dance: Please keep it civil
#1555 [13:29] <Dance> No heo
#1556 [13:29] * GreyVulpine kicked Dance from #minecrafthelp (Reason: ance :Go away.)
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#1562 [13:35] <LovoSwag> http://paste.ubuntu.com/12309445/
#1563 [13:35] <LovoSwag> I need help whith the driver because my minecraft doest no open
#1564 [13:36] <mattym> LovoSwag, Can you check the dxdiag report again, make sure to copy ALL of it over to the paste site
#1565 [13:36] <LovoSwag> Ok
#1566 [13:36] * prem [prem@notlogged] has quit. (Quit: Web client closed)
#1567 [13:38] <LovoSwag> http://paste.ubuntu.com/12309467/
#1568 [13:38] <mattym> LovoSwag, Ok one moment
#1569 [13:38] <LovoSwag> Ok
#1570 [13:39] <mattym> LovoSwag, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to your erlier Windows, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#1571 [13:39] <LovoSwag> How i can get the windows 7 back???
#1572 [13:40] <mattym> LovoSwag, When did you update to Windows 10?
#1573 [13:40] <LovoSwag> yesterday
#1574 [13:40] <mattym> LovoSwag, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1575 [13:40] <LovoSwag> Ok thranks
#1576 [13:41] <LovoSwag> Hey but Help me I will ask you some questions
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#1583 [13:44] <Gergamer> http://paste.ubuntu.com/12309426/plain/
#1584 [13:45] <mattym> Gergamer, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#1585 [13:48] * PurpleLemons [PurpleLemons@notlogged] has joined #minecrafthelp
#1586 [13:49] <KittyPower> Need help running on a Windows 7 machine. Upgraded drivers but continue getting a "Pixel Format not Accepted" error: http://paste.ubuntu.com/12309488/
#1587 [13:49] <mattym> KittyPower, One moment
#1588 [13:49] * FellipeBR564 [FellipeBR564@notlogged] has joined #minecrafthelp
#1589 [13:49] <PurpleLemons> i am trying to purchase minecraft off of the website but it wont take the card entered
#1590 [13:50] * Crystal|AFK is now known as CrystalMare
#1591 [13:50] <mattym> PurpleLemons, Is the card a credit/debit, and not a prepaid card?
#1592 [13:50] <PurpleLemons> yes
#1593 [13:50] * Gergamer [Gergamer@notlogged] has quit. (Quit: Web client closed)
#1594 [13:50] <mattym> KittyPower, is that a desktop of laptop?
#1595 [13:50] <KittyPower> desktop
#1596 [13:51] <mattym> PurpleLemons, Call the card provider, check to make sure you were not already charged, and check to make sure they are not blocking international transactions
#1597 [13:51] <KittyPower> old HP Pavillion a1610n
#1598 [13:52] <mattym> KittyPower, There dont seem to be Windows 7 drivers for your hardware, you can attempt to use the Vista ones, by downloading and installing the Catalyst Control Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#1599 [13:52] <PurpleLemons> lthe first time they were blocking the card but my mom called and they unblocked it and they know i was trying to buy minecraft so we came back today to try again after it was unblocked but it still didnt work
#1600 [13:53] <mattym> PurpleLemons, What internet browser are you using?
#1601 [13:53] <PurpleLemons> google chrome
#1602 [13:53] <mattym> PurpleLemons, Try it with another and see if you get the same error
#1603 [13:53] <KittyPower> matty, I'll give that a shot, thanks
#1604 [13:54] <PurpleLemons> okay
#1605 [13:55] * Zach [Zach@notlogged] has joined #minecrafthelp
#1606 [13:55] <PurpleLemons> were trying again, yesterday we tried that but it was still blocked, were trying now since they unblocked it
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#1612 [13:56] * crazymonster1423 [crazymonster1423@notlogged] has joined #minecrafthelp
#1613 [13:56] <crazymonster1423> I cannot sign in, it says the username or password is invalid even though i changed the password. All is correct information, but won't let me sign in
#1614 [13:57] <Bugboy1028> did you try 3 times?
#1615 [13:57] <crazymonster1423> Yes
#1616 [13:57] <mattym> crazymonster1423, What happens if you try to log in at account.mojang.com/me ?
#1617 [13:57] <crazymonster1423> unknown email or password
#1618 [13:58] <mattym> ??> crazymonster1423 login/throttle
#1619 [13:58] <Absol> crazymonster1423: Your login is being throttled, which will prevent you from logging in.
#1620 [13:58] <Absol> crazymonster1423: You will have to wait 3 hours without logging in for it to reset.
#1621 [13:58] <crazymonster1423> Is there a reason for it?
#1622 [13:58] <PurpleLemons> its not working
#1623 [13:58] <PurpleLemons> we tried chrome and safari
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#1625 [13:59] <mattym> crazymonster1423, Usually its due to too many failed log in attempts
#1626 [13:59] * sully [sully@notlogged] has joined #minecrafthelp
#1627 [13:59] * sully [sully@notlogged] has joined #minecrafthelp
#1628 [13:59] * sully [sully@notlogged] has left #minecrafthelp
#1629 [13:59] <crazymonster1423> It was working like an hour ago then it just quit
#1630 [13:59] <mattym> PurpleLemons, Do you have another payment method you can try?
#1631 [13:59] <PurpleLemons> no
#1632 [14:00] * crazymonster1423 [crazymonster1423@notlogged] has quit. (Client Quit)
#1633 [14:03] <PurpleLemons> hello???
#1634 [14:03] <mattym> PurpleLemons, Not sure what else to tell you, check the card provider again
#1635 [14:04] * sully [sully@notlogged] has joined #minecrafthelp
#1636 [14:04] <PurpleLemons> it cant be, my mom talked to them and she told them she was trying to purchase minecraft so they wouldnt have blocked the card
#1637 [14:04] * dpower2004 [dpower2004@notlogged] has joined #minecrafthelp
#1638 [14:05] <mattym> PurpleLemons, Did she say exatly that, or did she say it was an international transaction
#1639 [14:05] <PurpleLemons> i heard her confirming her recent transactions and she did say "minecraft"
#1640 [14:06] <mattym> PurpleLemons, If it showed up as a recent transaction then it was already purchased and there was an error
#1641 [14:06] <mattym> PurpleLemons, Did you check your email for an order confirmation?
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#1645 [14:09] <PurpleLemons> no the transaction was an attempt it never went through, i didnt get any email
#1646 [14:09] * oerg866_ [oerg866_@notlogged] has quit. (Read error: Connection reset by peer)
#1647 [14:10] <PurpleLemons> only email i ever got was my mojang verification code for the account i made
#1648 [14:10] <mattym> PurpleLemons, Have her call again, and make sure that they will allow the transaction to go through.
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#1650 [14:11] <arthur> can someone please help me with this problem my minecraft not run on my 10 windwos see my problem http://paste.ubuntu.com/12309618/
#1651 [14:11] * Mrjoshie333 [Mrjoshie333@notlogged] has quit. (Client Quit)
#1652 [14:11] <mattym> arthur, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#1653 [14:11] <arthur> ok thanks
#1654 [14:12] <PurpleLemons> is it possible to pay with multiple cards on this website
#1655 [14:12] <arthur> i need a video car to play minecraft windows 10 edition?
#1656 [14:12] <arthur> video card
#1657 [14:12] <PurpleLemons> i have some VISA gift cards but non of them are enough so i would need to use 2
#1658 [14:13] <mattym> arthur, Your current setup, "may" work with it
#1659 [14:13] <PurpleLemons> would that work?
#1660 [14:13] <mattym> PurpleLemons, You cant use prepain/gift cards
#1661 [14:13] <PurpleLemons> okay
#1662 [14:13] <mattym> pre-paid*
#1663 [14:13] <arthur> plus it does not open so is the logo mojang
#1664 [14:14] * Mrjoshie333 [Mrjoshie333@notlogged] has joined #minecrafthelp
#1665 [14:14] <PurpleLemons> okay well would it be easier to buy a gift code from a store???
#1666 [14:15] <arthur> My minecraft windows 10 edition it does not open so is the logo mojang
#1667 [14:15] <mattym> arthur, Your graphic hardware only supports up to directx 9, which may not work
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#1670 [14:15] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#1671 [14:15] <mattym> PurpleLemons, If you can get to a store that sells the Minecraft Cards, then yes, at this point that may work out better for you
#1672 [14:15] * Mrjoshie333 [Mrjoshie333@notlogged] has quit. (Client Quit)
#1673 [14:15] <mattym> PurpleLemons, Just buy the card, log into your mojang account and enter the code from the card
#1674 [14:16] <PurpleLemons> okay, thanks
#1675 [14:16] <PurpleLemons> bye
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#1680 [14:17] * heraklit [heraklit@notlogged] has joined #minecrafthelp
#1681 [14:17] <heraklit> hello
#1682 [14:19] <heraklit> Is there anyone
#1683 [14:19] <mattym> heraklit, Yes, please explain the problem and someone will try to help
#1684 [14:20] <heraklit> I get an error : unable to start the minecraft runtime environment
#1685 [14:20] <mattym> heraklit, What antivirus do you use?
#1686 [14:21] <heraklit> avg
#1687 [14:21] <mattym> heraklit, And when you tried to install the game, did you use the .exe or the .msi installer?
#1688 [14:21] * dana [dana@notlogged] has quit. (Quit: Web client closed)
#1689 [14:22] * I-LADR [I-LADR@notlogged] has joined #minecrafthelp
#1690 [14:22] <heraklit> yes yes I use to download
#1691 [14:22] <mattym> ??> heraklit av/avg
#1692 [14:22] <Absol> heraklit: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#1693 [14:23] <Absol> heraklit: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#1694 [14:23] <mattym> heraklit, Try the instructions from Absol
#1695 [14:23] * I-LADR [I-LADR@notlogged] has quit. (Client Quit)
#1696 [14:24] <heraklit> I'm trying now
#1697 [14:26] * thebeastmc [thebeastmc@notlogged] has joined #minecrafthelp
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#1701 [14:27] * Jayzus [Jayzus@notlogged] has joined #minecrafthelp
#1702 [14:27] <Jayzus> My account seems to have been migrated without my permission.
#1703 [14:28] <mattym> Jayzus, What is/should be your username?
#1704 [14:28] <Jayzus> cars41234
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#1706 [14:28] <mattym> Jayzus, And you never migrated it yourself?
#1707 [14:29] <Jayzus> I didn't touch the account for a while
#1708 [14:29] <mattym> ??> Jayzus mojang/email
#1709 [14:29] <Absol> Jayzus: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1710 [14:29] <Absol> Jayzus: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1711 [14:29] <mattym> Jayzus, Fill out the form Absol linked yuo
#1712 [14:29] <Jayzus> Filled it out already
#1713 [14:30] <thebeastmc> SOMEONE HELP my minecraft account does not work anywhere i paid for it and i cant login i tried resetting my password and and i am not logging in with username PLZZZ HELPPPPPP
#1714 [14:30] <mattym> Jayzus, When?
#1715 [14:30] <thebeastmc> today
#1716 [14:30] * xXBeastMode77Xx [xXBeastMode77Xx@notlogged] has joined #minecrafthelp
#1717 [14:30] * xXBeastMode77Xx [xXBeastMode77Xx@notlogged] has quit. (Client Quit)
#1718 [14:30] <mattym> thebeastmc, If you dont see your name in the msg, its not directed at you
#1719 [14:30] <Jayzus> 12 hours
#1720 [14:30] <mattym> thebeastmc, What does the game say when you try to log in>?
#1721 [14:30] * endermansbacon [endermansbacon@notlogged] has joined #minecrafthelp
#1722 [14:30] <thebeastmc> it says incorrect username or password
#1723 [14:31] <mattym> Jayzus, Did you read the part a the bottom where it says "When will i hear back"?
#1724 [14:31] * xXBeastMode77Xx [xXBeastMode77Xx@notlogged] has joined #minecrafthelp
#1725 [14:31] <Jayzus> nope.avi
#1726 [14:31] <mattym> thebeastmc, and if you try to log in at account.mojang.com/me ?
#1727 [14:31] * Turtle_ [Turtle_@notlogged] has joined #minecrafthelp
#1728 [14:31] * xXBeastMode77Xx [xXBeastMode77Xx@notlogged] has quit. (Client Quit)
#1729 [14:31] <thebeastmc> same thing on mojang or minecraft.net
#1730 [14:32] <mattym> ??> thebeastmc login/throttle
#1731 [14:32] <Absol> thebeastmc: Your login is being throttled, which will prevent you from logging in.
#1732 [14:32] <thebeastmc> was working fine yesterday
#1733 [14:32] <Absol> thebeastmc: You will have to wait 3 hours without logging in for it to reset.
#1734 [14:32] <thebeastmc> wooooow
#1735 [14:32] <thebeastmc> tnx mattym
#1736 [14:32] * JediAlex [JediAlex@notlogged] has joined #minecrafthelp
#1737 [14:32] <Turtle_> I am having troubles with my acount logon. I go to change my password which i succed in doing so. Then when i try to log into the mojang site it says that the acount does not exist even though i just reset the password through the site
#1738 [14:33] * xXBeastMode77Xx [xXBeastMode77Xx@notlogged] has joined #minecrafthelp
#1739 [14:33] <CubeTheThird> ??> Turtle_ login/throttle
#1740 [14:33] <Absol> Turtle_: Your login is being throttled, which will prevent you from logging in.
#1741 [14:33] <Absol> Turtle_: You will have to wait 3 hours without logging in for it to reset.
#1742 [14:33] * xXBeastMode77Xx [xXBeastMode77Xx@notlogged] has quit. (Client Quit)
#1743 [14:33] * Jayzus [Jayzus@notlogged] has quit. (Quit: Web client closed)
#1744 [14:34] <Turtle_> thanks
#1745 [14:34] * endermansbacon [endermansbacon@notlogged] has quit. (Client Quit)
#1746 [14:34] * Turtle_ [Turtle_@notlogged] has quit. (Client Quit)
#1747 [14:34] <thebeastmc> also i wanna change my email by i dont recieveit
#1748 [14:35] <thebeastmc> i waited a long time but the email is not there
#1749 [14:35] <mattym> thebeastmc, Include that in the form
#1750 [14:35] * orthoplex64 [orthoplex64@notlogged] has quit. (Ping timeout: 378 seconds)
#1751 [14:35] <JediAlex> I was trying to change my password but cant click on the link "forgot password"
#1752 [14:35] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#1753 [14:36] <mattym> thebeastmc, oop I mean in your email check the spam/junk folder
#1754 [14:36] <mattym> thebeastmc, If its not there, make sure you are on the correct email
#1755 [14:36] * Ritsuka is now known as Kaname
#1756 [14:36] <thebeastmc> restart your computer or refresh the page JediAlex
#1757 [14:36] * heraklit [heraklit@notlogged] has quit. (Quit: Web client closed)
#1758 [14:36] <thebeastmc> i am and i checked
#1759 [14:36] <thebeastmc> theres no emai;
#1760 [14:37] <mattym> thebeastmc, You get the password reset emails on that email no problem?
#1761 [14:37] <thebeastmc> nope
#1762 [14:37] <thebeastmc> but emails give me trouble
#1763 [14:38] <mattym> thebeastmc, Wait the 3 hours without logging in or changeing anything. Then once you can log in normally again try to request the email change again
#1764 [14:38] <JediAlex> refreshing the page doesnt work ,I will restart my computer and see if it works thanks for your help
#1765 [14:39] * kd3sjbdkdosjs [kd3sjbdkdosjs@notlogged] has joined #minecrafthelp
#1766 [14:39] * TheAwesomeBoy612 [TheAwesomeBoy612@notlogged] has joined #minecrafthelp
#1767 [14:39] <TheAwesomeBoy612> Hello?
#1768 [14:39] <kd3sjbdkdosjs> minecraft pc
#1769 [14:39] <TheAwesomeBoy612> I need help with Minecraft
#1770 [14:39] <mattym> TheAwesomeBoy612, Please explain the problem you are having
#1771 [14:40] <TheAwesomeBoy612> I just got Windows 10 about 1 hour ago and I just downloaded minecraft and it wont work.
#1772 [14:40] * Clock [Clock@notlogged] has joined #minecrafthelp
#1773 [14:40] <TheAwesomeBoy612> mattym
#1774 [14:40] <mattym> TheAwesomeBoy612, What happens when you try
#1775 [14:40] <TheAwesomeBoy612> Want me to copy/paste the log?
#1776 [14:40] <mattym> ??> TheAwesomeBoy612 launcher/crash-log
#1777 [14:40] <Absol> TheAwesomeBoy612: We need to see your crash log, which appears after a crash.
#1778 [14:40] <Absol> TheAwesomeBoy612: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1779 [14:41] <mattym> TheAwesomeBoy612, Get me the log by following Absol instructions
#1780 [14:41] <TheAwesomeBoy612> 12310095
#1781 [14:41] <TheAwesomeBoy612> theres the log
#1782 [14:41] <TheAwesomeBoy612> url
#1783 [14:41] <mattym> TheAwesomeBoy612, can you please give me the full link
#1784 [14:41] <TheAwesomeBoy612> ubunto link?
#1785 [14:41] <TheAwesomeBoy612> oh
#1786 [14:41] <mattym> TheAwesomeBoy612, yes the whole thing
#1787 [14:41] <TheAwesomeBoy612> http://paste.ubuntu.com/12310095/
#1788 [14:41] <mattym> TheAwesomeBoy612, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#1789 [14:42] <TheAwesomeBoy612> And how?
#1790 [14:42] <mattym> TheAwesomeBoy612, To downgrade from Windows 10 back to your previous version of Windows, see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1791 [14:42] <TheAwesomeBoy612> Im using a COMPAQ Desktop
#1792 [14:42] <mattym> TheAwesomeBoy612, No you arent
#1793 [14:43] <TheAwesomeBoy612> Well its a compaq computer
#1794 [14:43] * Paper_Doll [Paper_Doll@notlogged] has joined #minecrafthelp
#1795 [14:43] <TheAwesomeBoy612> Will I be able to upgrade from windows 7 back to windows 10
#1796 [14:43] <mattym> TheAwesomeBoy612, Your dxdiag report says its a Dell. Is the report you provided from the one you are using/having the issue on?
#1797 [14:43] <TheAwesomeBoy612> Well my computer is a custom computer
#1798 [14:44] <Paper_Doll> I'm trying to load MC and keep getting a blank screen - can anyone help?
#1799 [14:44] * endermansbacon [endermansbacon@notlogged] has joined #minecrafthelp
#1800 [14:44] <mattym> TheAwesomeBoy612, Follow the downgrade instructions in the link i sent
#1801 [14:44] <TheAwesomeBoy612> Ok
#1802 [14:44] <TheAwesomeBoy612> wait
#1803 [14:44] <TheAwesomeBoy612> It says 502 Bad Gateway
#1804 [14:44] <TheAwesomeBoy612> wrong link perhaps?
#1805 [14:44] <mattym> TheAwesomeBoy612, This link http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1806 [14:45] <thebeastmc> how do i get a cape for my minecraft skin
#1807 [14:45] <mattym> Paper_Doll, Are you using any mods/addons/plugins ?
#1808 [14:45] <TheAwesomeBoy612> matty
#1809 [14:45] <mattym> thebeastmc, You would have to attend a Minecon
#1810 [14:45] <Paper_Doll> No, just 1.8.8
#1811 [14:45] <TheAwesomeBoy612> OR
#1812 [14:45] <mattym> Paper_Doll, What do you mean by blank?
#1813 [14:45] <TheAwesomeBoy612> Get a optifine cape
#1814 [14:45] <TheAwesomeBoy612> Thebeastmc
#1815 [14:45] <thebeastmc> how?
#1816 [14:45] <TheAwesomeBoy612> you can also get a optifine cape
#1817 [14:46] <mattym> TheAwesomeBoy612, We dont endorse optifine here
#1818 [14:46] <TheAwesomeBoy612> Oh it still works though.
#1819 [14:46] <thebeastmc> whatever
#1820 [14:46] <mattym> TheAwesomeBoy612, And purchasing a cape violates the EULA
#1821 [14:46] <Paper_Doll> After I open the launcher I hit Play - the next screen is blank
#1822 [14:46] <TheAwesomeBoy612> Paper is your minecraft running still?
#1823 [14:46] <Paper_Doll> yes
#1824 [14:46] <mattym> ??> Paper_Doll win/dxdaig
#1825 [14:46] <mattym> ??> Paper_Doll win/dxdiag
#1826 [14:46] <Absol> Paper_Doll: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1827 [14:46] <mattym> Paper_Doll, Follow the direction in the link from Absol
#1828 [14:47] <Paper_Doll> bad gateway :(
#1829 [14:47] <TheAwesomeBoy612> Mattym
#1830 [14:47] <mattym> TheAwesomeBoy612, What?
#1831 [14:47] <TheAwesomeBoy612> Will I have to buy windows 10 verison of minecraft to play?
#1832 [14:47] * JosePuertas2003 [JosePuertas2003@notlogged] has joined #minecrafthelp
#1833 [14:47] <mattym> TheAwesomeBoy612, Your computer cannot support graphics drivers on Windows 10
#1834 [14:47] <mattym> TheAwesomeBoy612, Either get a new computer, or downgrade it to Windows 7
#1835 [14:48] <TheAwesomeBoy612> If I downgrade it to windows 7 will I be able to upgrade back?
#1836 [14:48] * Ailla [Ailla@notlogged] has joined #minecrafthelp
#1837 [14:48] <mattym> TheAwesomeBoy612, You can update it back to Windows 10, but it still wont work with Minecraft
#1838 [14:48] <mattym> TheAwesomeBoy612, The hardware on your computer is simply not supported on anything past Windows 7
#1839 [14:49] <TheAwesomeBoy612> So for example If I buy Windows Surface Pro 3 will I be able to play mc on windows 10?
#1840 [14:49] * Masoon [Masoon@notlogged] has joined #minecrafthelp
#1841 [14:49] <mattym> Paper_Doll, Hmm, the hopper site seems to be having issues, one moment
#1842 [14:49] <Masoon> Changing emails help
#1843 [14:49] <mattym> Masoon, We cant help with account issues, contact mojang
#1844 [14:50] <Masoon> what can you help with
#1845 [14:50] <mattym> Paper_Doll, Do you know how to open the Command Prompt (cmd)
#1846 [14:50] * kd3sjbdkdosjs [kd3sjbdkdosjs@notlogged] has quit. (Quit: Web client closed)
#1847 [14:50] * TheAwesomeBoy612 [TheAwesomeBoy612@notlogged] has quit. (Quit: Web client closed)
#1848 [14:50] <mattym> Masoon, Read the channel topic, it has a link for where to go to get help with account issues
#1849 [14:51] <Masoon> ok thanks
#1850 [14:51] <JosePuertas2003> I have a problem, Someone hacked my E-mail so to protect my minecraft account I requested a change of e-mail with security questions. I did all that they asked my to do (new e-mail, security questions and all that) and then it saids: Error! Change of e-mail address denied. To get help with changing your e-mail address visit our Support Center. PLEASE HELP!!
#1851 [14:51] * thebeastmc [thebeastmc@notlogged] has quit. (Quit: Web client closed)
#1852 [14:51] <mattym> JosePuertas2003, When you made the account, were you below the age of 13?
#1853 [14:51] <JosePuertas2003> nop
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#1859 [14:52] <JosePuertas2003> Yes, I was under 13 years old, I put my dads info
#1860 [14:53] <mattym> JosePuertas2003, What did you put as the date of birth?
#1861 [14:53] <JosePuertas2003> Imma ask ma dad
#1862 [14:53] <JosePuertas2003> wiat
#1863 [14:53] <Ailla> Hi, my son is having trouble getting a potion of night vision even in creative mode, any suggestions.?
#1864 [14:54] <mattym> JosePuertas2003, If the date of birth you entered when you made the account put you under 13 then you need to have your parent set the account up to let you change the info
#1865 [14:54] <mattym> Ailla, Is he in creative at the moment
#1866 [14:54] <JosePuertas2003> My dad isnt here, hes at work
#1867 [14:54] <Ailla> No, he's not
#1868 [14:54] <JosePuertas2003> but thx :D
#1869 [14:55] <mattym> JosePuertas2003, Then wait till he gets home, and go to the help.mojang.com site to find out how to set the account up so you can change the info
#1870 [14:55] <JosePuertas2003> Ok
#1871 [14:55] <mattym> Ailla, What is he trying, how did he try to make it?
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#1873 [14:55] <Paper_Doll> I ran the DXDiag - What next?
#1874 [14:56] <mattym> Paper_Doll, There should be an option to save the info as a text file
#1875 [14:56] <Paper_Doll> yes - did that
#1876 [14:56] <mattym> Paper_Doll, Find that file copy all contents, go to paste.ubuntu.com paste the dxdiag in the big box, enter something in the poster box, then hit the Paste! button
#1877 [14:57] <mattym> Paper_Doll, Then give the the link/url of the page it takes you to
#1878 [14:57] <Ailla> He said he can't get the ingredients required to make a potion of night vision
#1879 [14:57] <mattym> Ailla, Then he needs to go find/make them
#1880 [14:59] <Paper_Doll> ok mattym - http://paste.ubuntu.com/12310220/
#1881 [14:59] <mattym> Ailla, If i recal correctly he needs to first make a Awkward Potion by putting Nether Wart in the brewing stand with water bottles, then add a golden carrot to the stand after the first stage potion is made
#1882 [14:59] <mattym> Ailla, Here is a chart http://minecraft.gamepedia.com/File:Minecraft_brewing_en.png
#1883 [14:59] <mattym> Paper_Doll, Ok one moment
#1884 [14:59] <Paper_Doll> thanks so much!
#1885 [15:00] <Ailla> He said it's really hard to find a carrot
#1886 [15:00] <mattym> Ailla, Then he either needs to find it, or go into creative mode to get one
#1887 [15:00] <Ailla> He cannot get it in creative mode
#1888 [15:01] <mattym> Ailla, He can either get a carrot from killing a Zombie, which is exremely rare, or find a carrot patch in a village
#1889 [15:01] <mattym> Paper_Doll, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1890 [15:02] <Ailla> Thanks, he said he can only find wheat in a village, nothing else
#1891 [15:02] <mattym> Ailla, Both the Carrot and Potion are in creative mode, if he cant find it, he hasnt looked hard enough
#1892 [15:02] <mattym> Ailla, Is he playing the latest version of the game?
#1893 [15:03] <Ailla> It doesn't look as if it's new
#1894 [15:03] <mattym> Ailla, Is the game currently running?
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#1896 [15:04] <Ailla> Yes
#1897 [15:05] <mattym> Ailla, Hit the F3 button, and in the info that pops up in the top left what MC version does it say?
#1898 [15:05] <Ailla> He's on Xbox 360 edition
#1899 [15:06] <mattym> Ailla, Oh, that would have been nice to know
#1900 [15:06] <Paper_Doll> mattym - it's asking me to restart - should i do that now?
#1901 [15:06] <Ailla> Sorry
#1902 [15:06] <mattym> Paper_Doll, Yes, then try Minecraft again
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#1904 [15:07] <Paper_Doll> ok thanks for all of your help - hopefully i won't be back! :)
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#1906 [15:07] <mattym> Ailla, On Xbox, carrots may only drop from zombies currently
#1907 [15:07] <Ailla> Ok
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#1913 [15:08] <Muffin> hi, i keep getting the java.lang.nullpointerexception: group error and i have no idea what to do
#1914 [15:10] <mattym> Ailla, Actually, have him check the village fields again, there should be the possibility of carrots, unless he made the map before the update that enabled that
#1915 [15:10] <CubeTheThird> Muffin, what anti-virus and firewall software do you have?
#1916 [15:10] <mattym> Ailla, Also in the creative menu, there should be a tab with the Water Bottle on it, the poion should be in there
#1917 [15:10] <Muffin> i dont have any
#1918 [15:10] <CubeTheThird> ??> Muffin av/adwcleaner
#1919 [15:10] <Absol> Muffin: ADWCleaner is an utility to clean a PC which is infested with malware.
#1920 [15:10] <Absol> Muffin: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
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#1922 [15:10] <Muffin> i dont know what i have, how do i check?
#1923 [15:11] <Ailla> Also he cannot get iron bars or fence posts and build with them in creative mode
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#1925 [15:12] <CubeTheThird> Muffin, oh.. ok well you can do the malware scan first, but if that doesn't fix it we'll do a scan to find what you have
#1926 [15:12] <mattym> Ailla, If he cant, then hes doing something wrong
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#1931 [15:15] <Ailla> He cant spawn in zombies in creative mode they disappear straight away
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#1934 [15:16] <Muffin_> hi again, i just downloaded the awcleaner and it stll doesnt work
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#1937 [15:16] <FuriousPvPing> Can someone help me?
#1938 [15:16] <mattym> Muffin_, Did you run the adwarecleanrer?
#1939 [15:17] <Muffin_> yes
#1940 [15:17] <FuriousPvPing> mattym
#1941 [15:17] <FuriousPvPing> or muffin
#1942 [15:17] <mattym> Ailla, Then he likely hase the game set to Peacefull mode
#1943 [15:17] <mattym> FuriousPvPing, You need to explain the problem
#1944 [15:18] <Ailla> He's just had a lightbulb moment, hang on
#1945 [15:18] <Ailla> ;)
#1946 [15:18] <Ailla> ;)
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#1948 [15:18] * FuriousPvPing [FuriousPvPing@notlogged] has joined #minecrafthelp
#1949 [15:18] <mattym> ??> Muffin_ tools/hjt
#1950 [15:18] <Absol> Muffin_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1951 [15:18] <Absol> Muffin_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1952 [15:18] <mattym> Muffin_, Do the instructions Absol sent, it will let us see if another program is causing the issue
#1953 [15:18] * SONMGhost [SONMGhost@notlogged] has joined #minecrafthelp
#1954 [15:19] <FuriousPvPing> Ok so my minecraft keep's crashing and i updated everything and it still doesn't work what should i do?
#1955 [15:19] <Muffin_> ok
#1956 [15:19] <Muffin_> thanks
#1957 [15:19] <Ngarlic> my minecraft says lack of graphic drive and i can't fix it
#1958 [15:19] <mattym> ??> FuriousPvPing launcher/crash-log
#1959 [15:19] <Absol> FuriousPvPing: We need to see your crash log, which appears after a crash.
#1960 [15:19] <Absol> FuriousPvPing: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1961 [15:19] <mattym> Ngarlic, Do you have the link to your dxdiag report? If so please post it in the chat.
#1962 [15:19] <Ailla> Mattym, you have made a 10 year old boy very happy. Thank you!!
#1963 [15:19] <Muffin_> http://getprofileopener.com/?adprovider=sourceforge_fwint&source=fw36_300x250-download-display-5035814&variation=nochrome
#1964 [15:20] <FuriousPvPing> ok so what do i do copy and paste it?
#1965 [15:20] <SONMGhost> Hi. I'm new to the PC version of Minecraft. Want to make a Superflat world, no villages or anything but I want the following layers: 10 layers of bedrock, then 75 layers of water and 25 layers of dirt on top. What's the preset code? Using the Windows 7 version not Windows 10
#1966 [15:20] <FuriousPvPing> ---- Minecraft Crash Report ---- // Would you like a cupcake? Time: 9/7/15 4:05 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(
#1967 [15:20] <mattym> ??> FuriousPvPing win/dxdiag
#1968 [15:20] <Absol> FuriousPvPing: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1969 [15:20] <mattym> FuriousPvPing, Follow the direction in the link from Absol
#1970 [15:20] <FuriousPvPing> I already did and i updated it
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#1972 [15:21] <mattym> SONMGhost, Not sure, check the wiki for how to set up the presets
#1973 [15:21] <mattym> FuriousPvPing, Do it again, and get me the link it has you make
#1974 [15:21] <mattym> Muffin_, What?
#1975 [15:21] * silver [silver@notlogged] has joined #minecrafthelp
#1976 [15:21] <mattym> Muffin_, Can you please follow the exact instructions Absol posted
#1977 [15:21] <FuriousPvPing> wait nvm i never did so i go to the website and then after i do that what do i do? follow the step's?
#1978 [15:22] <mattym> FuriousPvPing, Follow all the steps, it will have you make a link to a page containing your dxdiag info, get me that link
#1979 [15:22] * Paper_Doll [Paper_Doll@notlogged] has joined #minecrafthelp
#1980 [15:22] <SONMGhost> Thanks mattym
#1981 [15:22] <Extreme> ??> FuriousPvPing scold/pm
#1982 [15:23] <Extreme> ??> FuriousPvPing scold/pm
#1983 [15:23] <Absol> FuriousPvPing: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1984 [15:23] <Ngarlic> can anybody help i want to play mnecraft but my Graphic driver wont work what can i do?????? #INeedHelp
#1985 [15:23] <mattym> Ngarlic, Do you have the link to your dxdiag report? If so please post it in the chat.
#1986 [15:23] <FuriousPvPing> what does it mean open the file from where u saved it too?
#1987 [15:23] <Ngarlic> Mattym http://paste.ubuntu.com/12310349/
#1988 [15:24] <Paper_Doll> mattym - i'm back :( I ran the file you had me load, restarted and MC still won't start. Does this help further?? http://paste.ubuntu.com/12310402/
#1989 [15:24] * SteveText777 [SteveText777@notlogged] has joined #minecrafthelp
#1990 [15:24] <silver> I've created a minecraft server and my friends cannot connect. I went into firewall settings and created new rules TCP UDP, on a forum someone said that might help..
#1991 [15:24] <mattym> Paper_Doll, Yes one moment
#1992 [15:24] <mattym> silver, Did you also set up port forwarding?
#1993 [15:25] <silver> Yes.
#1994 [15:25] <mattym> Paper_Doll, Start the launcher, go to edit profile
#1995 [15:25] <Paper_Doll> ok
#1996 [15:25] <mattym> silver, Did you give the other people your external (public) ip?
#1997 [15:25] * johnathan24 [johnathan24@notlogged] has joined #minecrafthelp
#1998 [15:25] <silver> i went to ip chicken and got that ip address, thats what i gave them.
#1999 [15:26] <mattym> Paper_Doll, In the screen that popped up is the check box next to Executable checked?
#2000 [15:26] <mattym> silver, What is the IP?
#2001 [15:26] <Paper_Doll> mattym - yes
#2002 [15:26] <mattym> Paper_Doll, Uncheck it, save the progile then run it
#2003 [15:26] <johnathan24> this minecraft is a modded forge game with 47 mods it gives me an error message and crashes my server saying mod exception but im not sure which mod is the problem
#2004 [15:26] <johnathan24> 2015-09-07 14:22:02 [SEVERE] [Minecraft-Server] Encountered an unexpected exception MissingModsException cpw.mods.fml.common.MissingModsException at cpw.mods.fml.common.Loader.sortModList(Loader.java:228) at cpw.mods.fml.common.Loader.loadMods(Loader.java:491) at cpw.mods.fml.server.FMLServerHandler.beginServerLoading(FMLServerHandler.java:99) at cpw.mods.fml.common.FMLCommonHandler.onServerStart(FMLCommonHandle
#2005 [15:27] <mattym> ??> johnathan24 mods
#2006 [15:27] <Absol> johnathan24: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2007 [15:27] <Absol> johnathan24: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2008 [15:27] <SteveText777> I have not been able to start up minecraft ever since the windows 10 version came out. I go to press Fix The Problem and follow the tutorial on the page but the link does not give me any update downloads. What do i do?
#2009 [15:27] <Paper_Doll> mattym - yes! thank you sooo much! that did the trick!! many THANKS!! :) :) :)
#2010 [15:27] <mattym> SteveText777, Do you have the link to your dxdiag report? If so please post it in the chat.
#2011 [15:27] <FuriousPvPing> ok i posted it to the thingy mijig
#2012 [15:27] <johnathan24> i have checked all the mods and they are all there and there are 47 so there is not way for me to know which one is causing the issue
#2013 [15:27] <FuriousPvPing> so what do i do know
#2014 [15:28] <SteveText777> http://paste.ubuntu.com/12310404/ Here is the link
#2015 [15:28] <Ngarlic> http://paste.ubuntu.com/12310349/ SteveText777 i have the same problem
#2016 [15:28] <mattym> FuriousPvPing, I need the link
#2017 [15:28] <FuriousPvPing> oh ok
#2018 [15:28] <FuriousPvPing> one sec
#2019 [15:28] <mattym> SteveText777, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#2020 [15:28] <silver> i dont want random people to see it though,,,
#2021 [15:28] <FuriousPvPing> http://paste.ubuntu.com/12310458/
#2022 [15:28] <silver> isn't it supposed to be kept private
#2023 [15:28] * Muffin_ [Muffin_@notlogged] has quit. (Quit: Web client closed)
#2024 [15:28] <mattym> silver, Then pm it to me by typing /msg mattym then the ip
#2025 [15:29] * johnathan24 [johnathan24@notlogged] has quit. (Client Quit)
#2026 [15:29] <mattym> Ngarlic, One moment
#2027 [15:29] * Paper_Doll [Paper_Doll@notlogged] has quit. (Quit: Web client closed)
#2028 [15:30] <mattym> FuriousPvPing, Thats the wrong info, i need the link to the dxdiag report
#2029 [15:30] <SteveText777> Ok Thank you for the help.
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#2031 [15:30] <FuriousPvPing> wait what do u mean?
#2032 [15:30] <Ngarlic> mattym its my OpenGL that wiredly enough don't want to run minecraft but i don't know how to fix it
#2033 [15:31] <FuriousPvPing> how do i do that?
#2034 [15:31] <mattym> Ngarlic, This is like the third or fourth time ive seen this problem with the Nvidia 760, you have the latest drivers installed, so it should be working
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#2037 [15:31] <mattym> Ngarlic, Try to reinstall it again by downloading and installing the file on this page http://www.nvidia.com/Download/driverResults.aspx/90500/en-us
#2038 [15:32] <mattym> FuriousPvPing, The instructions you were sent should tell you how, you copied the wrong info over to the paste site
#2039 [15:32] <Ngarlic> mattym thanks for your help but it still wont work it so annoying
#2040 [15:32] <FuriousPvPing> i got it now
#2041 [15:32] <FuriousPvPing> one sec
#2042 [15:32] <mattym> Ngarlic, Its possible that the latest Update from Nvidia has an issue, hopefully it gets fixed, otherwise there isnt much you can do to fix it
#2043 [15:33] <Ngarlic> ok thanks i will try to download that and see if it works
#2044 [15:33] <Ngarlic> Thx!
#2045 [15:34] <silver> how do i let people in my house, (using other computers) join my minecraftserver?
#2046 [15:34] <mattym> silver, If they are on the same network, they can use the internal IP for the computer that his hosting the game
#2047 [15:34] <FuriousPvPing> http://paste.ubuntu.com/12310602/
#2048 [15:34] <FuriousPvPing> there we go i put it in
#2049 [15:34] <mattym> FuriousPvPing, Ok one moment
#2050 [15:34] <FuriousPvPing> ok
#2051 [15:35] <silver> what is the internal ip? is it the one i find in cmd when i type ipconfig? the ipv4 address?
#2052 [15:35] <Ngarlic> its still annoying that it just wont work right away
#2053 [15:35] <mattym> silver, Yes
#2054 [15:36] <mattym> FuriousPvPing, Download and Install the file on this page http://www.geforce.com/drivers/results/89878
#2055 [15:36] <silver> oh thank you. that worked.
#2056 [15:37] * matheus [matheus@notlogged] has joined #minecrafthelp
#2057 [15:37] <FuriousPvPing> wait what is this going to do?
#2058 [15:37] <FuriousPvPing> im downloading it though
#2059 [15:37] <mattym> FuriousPvPing, Updates your graphics drivers
#2060 [15:37] <FuriousPvPing> oh ok thank you and it's not done yet
#2061 [15:38] <FuriousPvPing> are u just reading the code's?
#2062 [15:38] <FuriousPvPing> and seeing what it say's?
#2063 [15:39] <mattym> FuriousPvPing, The dxdiag shows driver version number or the lack of drivers
#2064 [15:39] * Grsshopper [Grsshopper@notlogged] has joined #minecrafthelp
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#2066 [15:39] <FuriousPvPing> oh so all it is saying is that i need more driver space?
#2067 [15:40] <mattym> FuriousPvPing, You only had the default windows driver installed, not the proper driver from Nvidia for your graphics card
#2068 [15:40] <mattym> FuriousPvPing, So you didnt have OpenGL which Minecraft needs to run
#2069 [15:40] <FuriousPvPing> oh
#2070 [15:40] <FuriousPvPing> oh ok that's why so it's done downloading do i just click on it or open it/
#2071 [15:40] <FuriousPvPing> ?
#2072 [15:40] <Grsshopper> A very HUGE thank you to Absol and mattym..the re-install brought back the Difficulty Levels for me. Your support, quickness and knowledge are much appreciated !
#2073 [15:40] <mattym> FuriousPvPing, Click on the download to run it
#2074 [15:40] <FuriousPvPing> ok
#2075 [15:41] <mattym> FuriousPvPing, Then follow the directions that program gives you
#2076 [15:41] <mattym> Grsshopper, Ok cool, have fun
#2077 [15:42] <Grsshopper> Thanks!...onto the land where real time does not exist for 5 hours...hehe
#2078 [15:42] <FuriousPvPing> ok thank you if it wasn't for you i would have broke my computer by now haha
#2079 [15:42] * Grsshopper [Grsshopper@notlogged] has quit. (Client Quit)
#2080 [15:42] <mattym> FuriousPvPing, If the install completes it should ask you to restart the compuer, even if it doesnt, restart, then try Minecraft again
#2081 [15:43] * matheus [matheus@notlogged] has quit. (Quit: Web client closed)
#2082 [15:43] <FuriousPvPing> do i click express or custom setting's?
#2083 [15:43] * gabrielwilken [gabrielwilken@notlogged] has joined #minecrafthelp
#2084 [15:43] <mattym> FuriousPvPing, Express is fine for yours
#2085 [15:43] * gabrielwilken [gabrielwilken@notlogged] has quit. (Client Quit)
#2086 [15:43] <FuriousPvPing> ok
#2087 [15:44] <mattym> FuriousPvPing, Yours has none of the propper drivers, so that will install everything
#2088 [15:44] <FuriousPvPing> oh that's why it kept saying that
#2089 [15:45] <FuriousPvPing> is there any way to make my fps higher?
#2090 [15:45] * ChapelCone56 [ChapelCone56@notlogged] has joined #minecrafthelp
#2091 [15:46] <FuriousPvPing> is there any way to make my fps higher?
#2092 [15:46] <mattym> FuriousPvPing, The driver update may help with that
#2093 [15:46] <ChapelCone56> I cannot sign into my minecraft account
#2094 [15:46] <FuriousPvPing> it will ? like how much will it make it better?
#2095 [15:46] <mattym> FuriousPvPing, Otherwise not really, the graphics card you have is sorta old so there isnt much to be expected from it
#2096 [15:46] <mattym> ChapelCone56, What happens when you tyr?
#2097 [15:46] <mattym> try*
#2098 [15:47] <FuriousPvPing> yah ik i got it from a friend for free so im glad i atleast i got that
#2099 [15:47] <ChapelCone56> I have reset both my password and my username, but no luck
#2100 [15:47] <ChapelCone56> it says that i am using invalid credentials
#2101 [15:47] <mattym> ChapelCone56, And if you try to log in at account.mojang.com/me ?
#2102 [15:47] <ChapelCone56> yes
#2103 [15:47] <Ngarlic> try your e-\mail
#2104 [15:47] <ChapelCone56> same thing
#2105 [15:47] <mattym> ??> ChapelCone56 login/throttle
#2106 [15:47] <Absol> ChapelCone56: Your login is being throttled, which will prevent you from logging in.
#2107 [15:47] <Absol> ChapelCone56: You will have to wait 3 hours without logging in for it to reset.
#2108 [15:47] <Ngarlic> e-mail*
#2109 [15:48] <ChapelCone56> oh
#2110 [15:48] <ChapelCone56> so should I get off for 3 hours, then come back if i have any more problems
#2111 [15:49] <mattym> ChapelCone56, Wait 3 hours without a login attempt, also dont change the password again for 3 hours, after that make sure to log in wiht the correct info
#2112 [15:49] <mattym> ChapelCone56, If it still has an issue, come back here
#2113 [15:50] <ChapelCone56> alright. Thanks a ton, I appreciate your help!
#2114 [15:51] * TheUriRex [TheUriRex@notlogged] has joined #minecrafthelp
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#2116 [15:54] * wbaetb4wqanQ54GGag42gq4bhqG5Gg [wbaetb4wqanQ54GGag42gq4bhqG5Gg@notlogged] has joined #minecrafthelp
#2117 [15:55] <wbaetb4wqanQ54GGag42gq4bhqG5Gg> help
#2118 [15:55] <wbaetb4wqanQ54GGag42gq4bhqG5Gg> please
#2119 [15:55] * Ngarlic [Ngarlic@notlogged] has quit. (Ping timeout: 204 seconds)
#2120 [15:55] <stupid3700> ??> wbaetb4wqanQ54GGag42gq4bhqG5Gg scold/nick
#2121 [15:55] <Absol> wbaetb4wqanQ54GGag42gq4bhqG5Gg: Your nick on IRC is too long or otherwise objectionable. Please change it using /nick NewName. If you fail to do so, you may be removed from the channel.
#2122 [15:55] * wbaetb4wqanQ54GGag42gq4bhqG5Gg is now known as NewName
#2123 [15:56] <NewName> hi
#2124 [15:56] <CubeTheThird> NewName, do you need something?
#2125 [15:57] <NewName> yup
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#2127 [15:57] * T0130 [T0130@notlogged] has joined #minecrafthelp
#2128 [15:57] <mattym> That one made my brain spasm a bit
#2129 [15:58] <T0130> Anyone else having trouble logging in with there account? Any thoughts on how to get someone to check on it?
#2130 [15:58] <mattym> .m
#2131 [15:58] <PangeaBot> (mattym) 03Online: Login, Session, Skins, Website, Realms
#2132 [15:58] <mattym> T0130, What does it say when you try to log in?
#2133 [15:59] <T0130> Invalid credentials exception
#2134 [15:59] <T0130> However, I can log in to the mojang website
#2135 [15:59] * YoutuberDragonRageDavid [YoutuberDragonRageDavid@notlogged] has joined #minecrafthelp
#2136 [15:59] <YoutuberDragonRageDavid> hey
#2137 [16:00] <mattym> T0130, Where it says Invalid Credentials, does it say anything else?
#2138 [16:00] <YoutuberDragonRageDavid> idk
#2139 [16:00] <T0130> Invalid credentials
#2140 [16:00] <mattym> T0130, Did you use the same info you used to log into the website with?
#2141 [16:00] <Bugboy1028> ??> YoutuberDragonRageDavid irc/multitask
#2142 [16:01] <YoutuberDragonRageDavid> who are you guys???
#2143 [16:01] <stupid3700> YoutuberDragonRageDavid: Do you actually require help?
#2144 [16:01] <YoutuberDragonRageDavid> ido
#2145 [16:01] <stupid3700> YoutuberDragonRageDavid: Explain your issue.
#2146 [16:01] <Afootpluto> YoutuberDragonRageDavid, please change your nick
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#2149 [16:01] <T0130> yes, I've tried a few times and also reset the password too
#2150 [16:01] <DragonRageDavid> now
#2151 [16:02] <mattym> T0130, But the mojang site still lets you log in properly?
#2152 [16:02] <stupid3700> DragonRageDavid: Do explain your issue.
#2153 [16:02] <T0130> yes
#2154 [16:02] <mattym> T0130, Are you using the official minecraft launcher?
#2155 [16:02] <DragonRageDavid> yea
#2156 [16:02] * nitrolukedx [nitrolukedx@notlogged] has joined #minecrafthelp
#2157 [16:02] <T0130> yes, version 1.6.19
#2158 [16:02] <DragonRageDavid> yup
#2159 [16:02] * GreyVulpine kicked DragonRageDavid from #minecrafthelp (Reason: ragonRageDavid :Go away.)
#2160 [16:03] <mattym> T0130, What antivirus program do you use?
#2161 [16:03] <T0130> I checked the help site and it appears that all their services are fine
#2162 [16:03] <T0130> I had avast but it is currently disabled
#2163 [16:03] <mattym> T0130, What antivirus program do you use?
#2164 [16:04] <nitrolukedx> Hey, I'm looking for some help..... I'm trying to sign into my minecraft account........ Its says the login has failed, so I reset my password still login has failed and before you ask I've migrated my account cheers Help !!!!!
#2165 [16:04] <mattym> T0130, Uninstall it, restart the computer, then try Minecraft again, if it works, reinstall the latest Avast
#2166 [16:04] * Z134O8 [Z134O8@notlogged] has joined #minecrafthelp
#2167 [16:04] <T0130> It was running yesterday
#2168 [16:04] <T0130> OK, I'll give that a shot. Thanks.
#2169 [16:04] <stupid3700> Hi Z134O8. Have you figured out your issue yet?
#2170 [16:04] * TheUriRex [TheUriRex@notlogged] has joined #minecrafthelp
#2171 [16:04] <mattym> nitrolukedx, What does it say exactly when you try to sign in?
#2172 [16:04] <Z134O8> i did
#2173 [16:05] <Z134O8> i cant run miecraft
#2174 [16:05] <stupid3700> Z134O8: Do explain it to us. We're keen to find out what tremendous difficulty you're experiencing.
#2175 [16:05] <nitrolukedx> Its says .... Sorry but your username or password is incorrect
#2176 [16:05] <Z134O8> oh
#2177 [16:05] * Z134O8 [Z134O8@notlogged] has quit. (Client Quit)
#2178 [16:05] <nitrolukedx> trust me I've had this account over 2 years I know its right
#2179 [16:06] <mattym> nitrolukedx, What happens if you try to log in at account.mojang.com/me ?
#2180 [16:06] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
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#2182 [16:07] <nitrolukedx> Ok it says "Error! Unknown e-mail address or password."
#2183 [16:07] <mattym> ??> nitrolukedx login/throttle
#2184 [16:07] <Absol> nitrolukedx: Your login is being throttled, which will prevent you from logging in.
#2185 [16:07] <Absol> nitrolukedx: You will have to wait 3 hours without logging in for it to reset.
#2186 [16:08] <nitrolukedx> How Do you know this?
#2187 [16:08] <mattym> nitrolukedx, Based on the info you gave, thats what the problem is
#2188 [16:09] * SkeletyCrafty [SkeletyCrafty@notlogged] has quit. (Client Quit)
#2189 [16:09] <nitrolukedx> Sure Ok cheers
#2190 [16:09] * nitrolukedx [nitrolukedx@notlogged] has quit. (Quit: Web client closed)
#2191 [16:09] * nate_ [nate_@notlogged] has joined #minecrafthelp
#2192 [16:10] <nate_> I dont know my user name or password how can i reset them?
#2193 [16:10] * chichico [chichico@notlogged] has joined #minecrafthelp
#2194 [16:11] <GreyVulpine> nate_ - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#2195 [16:11] <GreyVulpine> nate_ - You can reset your password using https://account.mojang.com/password
#2196 [16:12] <FuriousPvPing> thank you for the help but one thing
#2197 [16:12] <FuriousPvPing> how do i see what my email is if i forgot it?
#2198 [16:13] <GreyVulpine> FuriousPvPing - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#2199 [16:15] <nate_> it is not recognizing the email adresses I have the order # and Order id
#2200 [16:15] <GreyVulpine> nate_ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2201 [16:15] <FuriousPvPing> well i dont have the email and i dont remember it
#2202 [16:15] * whiteowl_777 [whiteowl_777@notlogged] has quit. (Quit: Web client closed)
#2203 [16:16] <GreyVulpine> FuriousPvPing - Then you'll need to file a support ticket with Mojang's Customer Support at: https://help.mojang.com/customer/portal/emails/new
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#2214 [16:26] <INeedHelp> INeedHelp I cant log into my minecraft account.
#2215 [16:27] <INeedHelp> It keeps saying unknown email adres
#2216 [16:27] * El_Gato_Gamer [El_Gato_Gamer@notlogged] has joined #minecrafthelp
#2217 [16:27] <INeedHelp> I tried my username too but it didnt work either
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#2219 [16:28] <Clock> ??> INeedHelp login/throttle
#2220 [16:28] <Absol> INeedHelp: Your login is being throttled, which will prevent you from logging in.
#2221 [16:28] <Absol> INeedHelp: You will have to wait 3 hours without logging in for it to reset.
#2222 [16:28] * Xavier247 [Xavier247@notlogged] has joined #minecrafthelp
#2223 [16:29] <Xavier247> Hi how do I transfer a Minecraft account from a deleted email account to a new email account?
#2224 [16:29] * Kevin_Ny_Avo [Kevin_Ny_Avo@notlogged] has joined #minecrafthelp
#2225 [16:29] * Kaname [Kaname@notlogged] has quit. (Ping timeout: 198 seconds)
#2226 [16:30] <Kevin_Ny_Avo> Hello, I can't play with my new pc
#2227 [16:30] <Kevin_Ny_Avo> Here is the dxdiag :
#2228 [16:30] <Xavier247> Hi how do I transfer a Minecraft account from a deleted email account to a new email account?
#2229 [16:31] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#2230 [16:31] <Kevin_Ny_Avo> http://paste.ubuntu.com/12310844/
#2231 [16:31] <Xavier247> Hi how do I transfer a Minecraft account from a deleted email account to a new email account?
#2232 [16:31] * INeedHelp [INeedHelp@notlogged] has quit. (Ping timeout: 204 seconds)
#2233 [16:31] <Xavier247> Answer
#2234 [16:31] <Xavier247> Now
#2235 [16:32] <Xavier247> Hi how do I transfer a Minecraft account from a deleted email account to a new email account?
#2236 [16:32] <Xavier247> how do I transfer a Minecraft account from a deleted email account to a new email account?
#2237 [16:32] <Xavier247> how do I transfer a Minecraft account from a deleted email account to a new email account?
#2238 [16:32] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#2239 [16:32] <Xavier247> how do I transfer a Minecraft account from a deleted email account to a new email account?
#2240 [16:32] * Ritsuka is now known as Kaname
#2241 [16:33] <Xavier247> No ones helping me
#2242 [16:33] <Xavier247> how do I transfer a Minecraft account from a deleted email account to a new email account?
#2243 [16:37] * peterseven [peterseven@notlogged] has joined #minecrafthelp
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#2245 [16:40] * SarahSora [SarahSora@notlogged] has joined #minecrafthelp
#2246 [16:41] <webrosc> Xavier247, by contacting Mojang and asking them
#2247 [16:41] <webrosc> ??> Xavier247 mojang/email
#2248 [16:41] <Absol> Xavier247: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2249 [16:41] <Absol> Xavier247: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2250 [16:41] <webrosc> Xavier247, and spamming the same question over and over is bad irc conduct
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#2255 [16:43] <Xavier247> Ok thanks
#2256 [16:43] <Xavier247> Soz for spam
#2257 [16:45] <SarahSora> Hi, I have gotten Errors on my minecraft launcher saying I had to update my graphics card, so when I did that I got another error saying I had to update my java which I did and now I'm getting another error can someone please help me resolve this issue so I can play Minecraft again
#2258 [16:45] <SarahSora> [17:36:50] [Client thread/INFO]: Setting user: SarahSora
#2259 [16:45] * tiger [tiger@notlogged] has joined #minecrafthelp
#2260 [16:45] <webrosc> ??> SarahSora paste
#2261 [16:45] <Absol> SarahSora: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2262 [16:46] * tiger is now known as Guest72248
#2263 [16:46] <Guest72248> http://paste.ubuntu.com/12310896/
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#2265 [16:46] <webrosc> Kevin_Ny_Avo, doewnload and install the software suite here http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2032
#2266 [16:47] <SarahSora> http://paste.ubuntu.com/12310921/
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#2269 [16:48] <webrosc> SarahSora, your GPU can't handle minecraft past 1.7.2 you should be able to play on 1.7.2 and earlier if you change version
#2270 [16:48] * Minepic [Minepic@notlogged] has joined #minecrafthelp
#2271 [16:48] <webrosc> to play more recent you will need a better gpu (if using a desktop) or a new laptop
#2272 [16:48] <SarahSora> Oh I see
#2273 [16:49] * PedroHRezende [PedroHRezende@notlogged] has joined #minecrafthelp
#2274 [16:49] <SarahSora> thank you for helping me
#2275 [16:50] <PedroHRezende> Hello, the game is giving error
#2276 [16:50] <PedroHRezende> http://paste.ubuntu.com/12310930/
#2277 [16:50] <webrosc> PedroHRezende, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#2278 [16:50] <FuriousPvPing> can someone help me
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#2280 [16:50] <FuriousPvPing> like with optifine
#2281 [16:50] <webrosc> FuriousPvPing, we don't do mod support here
#2282 [16:51] <FuriousPvPing> wait how is that a mod?
#2283 [16:51] <webrosc> optifine is a mod
#2284 [16:51] <webrosc> it modifies minecrafts base files
#2285 [16:51] <webrosc> and isn't made by Mojang
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#2287 [16:51] <webrosc> aka a mod
#2288 [16:52] <FuriousPvPing> oh that suck's then how come mojang didn't make it?
#2289 [16:52] * Minepic [Minepic@notlogged] has joined #minecrafthelp
#2290 [16:52] <webrosc> because someone else did
#2291 [16:52] <webrosc> if mojang made it it would be part of the game and not a seporate download
#2292 [16:52] * lover123 [lover123@notlogged] has joined #minecrafthelp
#2293 [16:52] <Minepic> A moderator muted me for a week when I asked her to lock me because it wouldn't let me leave the game
#2294 [16:53] <Minepic> Kick not lock
#2295 [16:53] <webrosc> Minepic, nothing anyone but the server ownsers can do about that
#2296 [16:53] <lover123> when i try to download a some mods doesn't work why?
#2297 [16:53] <webrosc> ?? mods
#2298 [16:53] <Absol> mods: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2299 [16:53] <Absol> mods: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2300 [16:53] <Minepic> She said she was a moderator and I can't talk now it was in a server
#2301 [16:53] <webrosc> Minepic, then moan to the server staff
#2302 [16:53] <Minepic> How
#2303 [16:53] * lover123 [lover123@notlogged] has quit. (Client Quit)
#2304 [16:54] <webrosc> fine their website/forum?
#2305 [16:54] <webrosc> find*
#2306 [16:54] <Minepic> It the server name was hive and I have been trying to find a number
#2307 [16:54] <webrosc> Minepic, try google?
#2308 [16:54] <Minepic> Ok don't leave your the most help I've had for a while
#2309 [16:55] * Rz [Rz@notlogged] has joined #minecrafthelp
#2310 [16:56] <stupid3700> .g hive ban appeal
#2311 [16:56] <ExtremeBot> stupid3700: https://forum.hivemc.com/forums/punishment-appeal-appeal-bans-mutes-here.55/ — Punishment Appeal (Appeal Bans & Mutes HERE) | HiveMC Forums — Appeal bans or mutes that you feel are wrongful here! ... Hive Store - Upgrade ... http://forum.hivemc.com/threads/read-first-how-to-appeal-a-punishment.23/ ...
#2312 [16:56] <stupid3700> Minepic, could be relevant ^
#2313 [16:56] * irule11 [irule11@notlogged] has joined #minecrafthelp
#2314 [16:56] <irule11> my graphics will not allow the game to load. I have downloaded the latest updates and installed JAVA
#2315 [16:57] <irule11> http://paste.ubuntu.com/12310951/
#2316 [16:57] <Minepic> Ok I got to the forum now what
#2317 [16:57] <webrosc> irule11, download and install http://www.nvidia.com/Download/driverResults.aspx/90031/en-us
#2318 [16:57] <Minepic> And thank you^^^ it helped
#2319 [16:58] <stupid3700> Minepic, read the instructions on the page.
#2320 [16:58] <Rz> I just updated windows 10 and when i go on minecraft it crashes instantly, it then gave me an option saying to report this problem, so i followed the instructions and i got thee URL for the DxDiag and i need to know how to start playing minecraft again
#2321 [16:58] <webrosc> Rz, post the url link
#2322 [16:59] <Rz> http://paste.ubuntu.com/12310935/
#2323 [16:59] * skylersawesome [skylersawesome@notlogged] has joined #minecrafthelp
#2324 [16:59] <skylersawesome> need help on log in problwm
#2325 [17:00] <webrosc> Rz, unfortunately it seems intel are not supporting your GPU fully in windows 10, you will need to revert to the previous windows version to play minecraft
#2326 [17:01] <Rz> so there is no way i can play minecraft in windows 10?
#2327 [17:01] <webrosc> Rz, desktop or laptop?
#2328 [17:01] <Minepic> I sent a message
#2329 [17:01] <Rz> Laptop
#2330 [17:01] <webrosc> Rz, then no, not on that laptop
#2331 [17:01] <Rz> how do i get my windows 8 back?
#2332 [17:01] <webrosc> Rz, http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2333 [17:02] <webrosc> skylersawesome, what problem exactly?
#2334 [17:03] <skylersawesome> i try to log in but couldnt, did the forgot password link and entered my email address to change password, it gave me message the password change was a success, but when i log in it still wont let me
#2335 [17:04] <webrosc> ??> skylersawesome login/throttle
#2336 [17:04] <Absol> skylersawesome: Your login is being throttled, which will prevent you from logging in.
#2337 [17:04] <Absol> skylersawesome: You will have to wait 3 hours without logging in for it to reset.
#2338 [17:04] <webrosc> and no it can't be bypassed
#2339 [17:04] <skylersawesome> what is throttle?
#2340 [17:04] <Rz> ok thanks for your help webrosc :D
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#2342 [17:05] <webrosc> restricted due to too many failed logins
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#2345 [17:05] <skylersawesome> oh i see
#2346 [17:05] <skylersawesome> ok i will try in 3 hrs
#2347 [17:05] <DJerik21> hello
#2348 [17:05] <DJerik21> i need help
#2349 [17:06] <skylersawesome> how do i know when i can log in ?
#2350 [17:06] * aweSAM_314 [aweSAM_314@notlogged] has joined #minecrafthelp
#2351 [17:07] <webrosc> wait atleast 3 hours, then try logging in
#2352 [17:07] <skylersawesome> ok thank you webrosc
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#2365 [17:17] <carolyn> my mineract gets to the mojang loading screen and then it crashes. I have tried to re install it but its not working. What should I do?
#2366 [17:17] <Muffin> hello, i keep getting this weird error on minecraft when i try to join a server it says: java.lang.nullpointerexception:group i have no idea what to do, please help
#2367 [17:17] * Chaos [Chaos@notlogged] has joined #minecrafthelp
#2368 [17:18] <webrosc> Muffin, what antivirus do you use?
#2369 [17:18] <Muffin> hijackthis
#2370 [17:18] <webrosc> carolyn, post the crash report to paste.ubuntu.com then link that here
#2371 [17:18] <Muffin> and adwcleaner
#2372 [17:19] <webrosc> Muffin, can you run HJT and get a full log from it, post it to paste.ubuntu.com then link it here
#2373 [17:19] <Muffin> ok
#2374 [17:20] <carolyn> http://paste.ubuntu.com/12311040/ I hope that works
#2375 [17:20] * JKing [JKing@notlogged] has joined #minecrafthelp
#2376 [17:20] <webrosc> carolyn, Your GPU can't handle minecraft past 1.7.2
#2377 [17:20] * TecnoGamer13 [TecnoGamer13@notlogged] has joined #minecrafthelp
#2378 [17:20] <carolyn> Can I fix that?
#2379 [17:20] <TecnoGamer13> hi
#2380 [17:20] <webrosc> carolyn, desktop or laptop?
#2381 [17:21] <JKing> Guys so apparently my minecraft is being blocked by my firewall. But when i try to edit my firewall settings i get an MMC Snap in Error. Anyone know?
#2382 [17:21] <carolyn> desktop
#2383 [17:21] <webrosc> carolyn, you could (if you can find a suitable one) install a real graphics card
#2384 [17:21] <TecnoGamer13> hey guys, im brasilian, can someone help me?
#2385 [17:21] <carolyn> Ok thank you!
#2386 [17:22] <JKing> Guys so apparently my minecraft is being blocked by my firewall. But when i try to edit my firewall settings i get an MMC Snap in Error. Anyone know? SOMEONE PLEASE HELP
#2387 [17:22] <webrosc> JKing, you want windows support for that error
#2388 [17:22] <webrosc> or support from router makers
#2389 [17:22] <Muffin> how do i get a full log?
#2390 [17:23] <webrosc> ??> Muffin tools/hjt
#2391 [17:23] <Absol> Muffin: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2392 [17:23] <Absol> Muffin: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2393 [17:23] <webrosc> TecnoGamer13, if you ask your support question then we can help you
#2394 [17:24] <Muffin> http://paste.ubuntu.com/12311054/
#2395 [17:24] <TecnoGamer13> can someone help me, I recently upgraded to Windows 10, so far so good, after a while, I can not go any further in minecraft since it appears the message of the picture, stating that I am with my outdated drivers, but when I check, my drivers are all updated . How can I fix this? thanks, im brasilian , I've used driver booster, 3dp chip, slim drivers !
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#2397 [17:25] <webrosc> ??> TecnoGamer13 win/dxdiag
#2398 [17:25] <Absol> TecnoGamer13: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2399 [17:25] <TecnoGamer13> already realized this process
#2400 [17:25] <webrosc> TecnoGamer13, if you have then you will have a link for us
#2401 [17:26] <TecnoGamer13> ok
#2402 [17:26] <Muffin> http://paste.ubuntu.com/12311054/ (sorry im really impatient its one of my flaws)
#2403 [17:26] <webrosc> Muffin, you have windows defender active, check thats not blocking jave
#2404 [17:27] <Muffin> how do i disable it?
#2405 [17:27] <webrosc> and posting multiple times won't make me or anyone else reply faster
#2406 [17:27] <Muffin> sorry
#2407 [17:27] <webrosc> never used it so no idea, prob a setting in it
#2408 [17:27] <TecnoGamer13> http://paste.ubuntu.com/12311072/ my link
#2409 [17:28] <Muffin> where do i find it?
#2410 [17:28] <Muffin> wait i got it
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#2412 [17:29] <Muffin> windows defender has been there for a while and it never blocked it
#2413 [17:29] <webrosc> TecnoGamer13, Intel are not supporting your GPU in windows 10, you will have to revert back to the previous windows or install a dedicated GPU if you want to play minecraft
#2414 [17:30] <TecnoGamer13> how to install this dedicated GPU?
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#2416 [17:31] <webrosc> TecnoGamer13, contact a computer specialist in your local area to assist with that
#2417 [17:32] <TecnoGamer13> ok, thanks for information !
#2418 [17:33] <Muffin> windows defender never affected java, and i have had it since i got this computer
#2419 [17:33] <webrosc> Muffin, i know, your said that already
#2420 [17:33] <Muffin> oh...
#2421 [17:33] <Muffin> im so sorry
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#2424 [17:34] <webrosc> Muffin, your issue is typically caused by software blocking minecraft, but could also be malware causing the issue
#2425 [17:35] <Muffin> ow do i fix it?\
#2426 [17:35] <webrosc> run adwcleaner and also run
#2427 [17:35] <webrosc> ??> Muffin av/malwarebytes
#2428 [17:35] <Absol> Muffin: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2429 [17:35] <Absol> Muffin: Download it here: http://www.malwarebytes.org/
#2430 [17:35] <Muffin> ok
#2431 [17:36] <Muffin> dude im not going to spend another $25 on it
#2432 [17:36] <webrosc> also check the windows defender settings, assuming its not the issue now because it was ok in past isn't good
#2433 [17:36] <Muffin> im not going to buy malware
#2434 [17:36] <webrosc> malwarebytes is free
#2435 [17:37] <Muffin> it says it 25$ for 1 year
#2436 [17:37] <webrosc> click the download button
#2437 [17:38] <Muffin> i did check the windows defender settings\
#2438 [17:38] <webrosc> https://www.malwarebytes.org/antimalware/ << look free
#2439 [17:38] <Muffin> oh
#2440 [17:38] <Muffin> ok thanks
#2441 [17:39] <webrosc> they just push the premium version, like most companies
#2442 [17:39] * GalaksiGames [GalaksiGames@notlogged] has joined #minecrafthelp
#2443 [17:39] <Muffin> im sorry for being rude, im just very tense because i spent $300 on mc and i dont want to lose it all
#2444 [17:39] * GalaksiGames [GalaksiGames@notlogged] has quit. (Client Quit)
#2445 [17:40] <webrosc> i won't ask how you managed to spend $300 oin a $25 game
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#2447 [17:40] <Muffin> ok
#2448 [17:40] <Muffin> can i tell you anyway?
#2449 [17:41] * webrosc doesn't care either way
#2449 [17:41] <Muffin> oh, lol
#2450 [17:41] <Muffin> i just want you to know im not lying
#2451 [17:42] * Awsome_Joshua [Awsome_Joshua@notlogged] has joined #minecrafthelp
#2452 [17:43] <Awsome_Joshua> So I just Migrated my minecraft account today and when I try to log in it says I'm a demo user
#2453 [17:43] <webrosc> Awsome_Joshua, login to https://account.mojang.com/me is minecraft listed there?
#2454 [17:43] <Awsome_Joshua> Hold up one sec
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#2456 [17:44] <albert_travesty> hi, here's my problem: the game suddenly has stopped opening for me on my macbook with yosemite even though i didn't change anything. I've got the latest java and MC versions, and don't know what it could be. part of the launcher log says towards the end: 'Game ended with bad state (exit code 1)'
#2457 [17:44] <albert_travesty> anyone know how i can fix it?
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#2459 [17:48] <kiwi> My friend and I are playing on my minecraft server that i made today, and it keeps closing us out and saying, 'server closed' like every 5-10 minutes. anything i can do about it?
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#2462 [17:51] <Muffin> windows defender says i shouldnt download malware
#2463 [17:52] <Muffin> are you guys trying to put bugs on my pc?
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#2466 [17:52] <Afootpluto> ??> Muffin ac/adwcleaner
#2467 [17:52] <Muffin> no
#2468 [17:52] <Afootpluto> ??> Muffin av/adwcleaner
#2469 [17:52] <Absol> Muffin: ADWCleaner is an utility to clean a PC which is infested with malware.
#2470 [17:52] <Absol> Muffin: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2471 [17:52] <Lord_Ralex> Muffin, what is it saying is malware
#2472 [17:52] * XForeverGamesX [XForeverGamesX@notlogged] has quit. (Client Quit)
#2473 [17:52] <Muffin> are you guys trying to put bugs on my computer
#2474 [17:53] <webrosc> Muffin, NO WE ARE NOT
#2475 [17:53] <webrosc> oops
#2476 [17:53] <webrosc> sorry about the caps
#2477 [17:53] <Muffin> my brother is smarter than all of you and he downloaded dee=fender
#2478 [17:53] * zzz [zzz@notlogged] has joined #minecrafthelp
#2479 [17:53] <Afootpluto> ??> webrosc scold/shout
#2480 [17:53] <Absol> webrosc: There is no need to yell. The acoustics in here are wonderful.
#2481 [17:53] * Lord_Ralex kicked Muffin from #minecrafthelp (Reason: uffin :Then ask him for help....)
#2482 [17:54] * Muffin_ [Muffin_@notlogged] has joined #minecrafthelp
#2483 [17:54] <Muffin_> no
#2484 [17:54] <Afootpluto> ??> Muffin_ av/adwcleaner
#2485 [17:54] <Afootpluto> ??> Muffin_ av/adwcleaner
#2486 [17:54] <Muffin_> i have
#2487 [17:54] <Absol> Muffin_: ADWCleaner is an utility to clean a PC which is infested with malware.
#2488 [17:54] <Absol> Muffin_: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2489 [17:54] <Muffin_> nothing worked
#2490 [17:55] <Afootpluto> ??> Muffin_ av/malwarebytes
#2491 [17:55] <Absol> Muffin_: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2492 [17:55] <Muffin_> and then this idiot kicked
#2493 [17:55] <webrosc> Muffin_, if you don't want our help then you know where the door is
#2494 [17:55] <zzz> They help me fixing the Pixel format not accelerated
#2495 [17:55] <Absol> Muffin_: Download it here: http://www.malwarebytes.org/
#2496 [17:55] <kiwi> my minecraft server keeps closing me and my friend out and saying 'server closed' without me closing the server. like every 5 10 minutes. help?
#2497 [17:55] <webrosc> kiwi, is the server shutting down?
#2498 [17:55] <webrosc> ??> zzz win/dxdiag
#2499 [17:55] <Muffin_> absol i tried everything nothing has worked
#2500 [17:55] <Absol> zzz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2501 [17:55] <Afootpluto> Muffin_, have you tried malwarebytes?
#2502 [17:55] <Muffin_> my computer just gets laggier and laggier
#2503 [17:55] <Muffin_> yes
#2504 [17:55] <Muffin_> i have
#2505 [17:56] <kiwi> you mean like the server window thing where i do commands and stuff? yes its closing.
#2506 [17:56] <Afootpluto> Muffin_, did you run malwarebytes?
#2507 [17:56] <Muffin_> yes
#2508 [17:56] <Muffin_> 3 times now
#2509 [17:56] <Muffin_> i came earlier in the day and someone told me to do it
#2510 [17:56] <Muffin_> didnt work
#2511 [17:56] <kiwi> sorry im not very computer savvy
#2512 [17:57] <webrosc> kiwi, can you find the server log file, post it to paste.ubuntu.com then link that here
#2513 [17:57] <Afootpluto> ??> Muffin_ tools/teamveiwer/quick-support
#2514 [17:57] <Muffin_> and nobody had helped
#2515 [17:57] <Afootpluto> ??> Muffin_ tools/teamviewer/quick-support
#2516 [17:57] <Absol> Muffin_: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#2517 [17:57] <Absol> Muffin_: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
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#2519 [17:57] <zzz> http://paste.ubuntu.com/12311160/
#2520 [17:57] <Lord_Ralex> Muffin_, if you are going to say nobody has helped, then you can leave. We are trying to help. Either be grateful we are actually helping, or leavel.
#2521 [17:58] <Muffin_> you didnt help you just kicked me'
#2522 [17:58] <Lord_Ralex> After accusing us of being idiots pretty much, of course I would
#2523 [17:58] * Lord_Ralex kicked Muffin_ from #minecrafthelp (Reason: uffin_ :So, go ask your 'smarter' brother)
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#2526 [17:59] <zzz> http://paste.ubuntu.com/12311160/
#2527 [17:59] <kiwi> http://paste.ubuntu.com/12311166/ i went into the file that said 'logs' and clicked 'latest log' and thats what i got. i hope that what you meant
#2528 [18:00] * gio_playzMC [gio_playzMC@notlogged] has joined #minecrafthelp
#2529 [18:00] <Wug> zzz: that's only the first 48 lines. we need the whole thing
#2530 [18:00] <webrosc> zzz, unfortunately your GPU isn't supported by intel in windows 10, you will have to revert windows back, or if using a desktop install a dedicated graphics card
#2531 [18:00] <Wug> webrosc: sometimes if there's no driver, graphics cards will show up in the "other devices" section
#2532 [18:00] <zzz> to some I did not realize hahaha
#2533 [18:01] <webrosc> ah good point
#2534 [18:01] <webrosc> i forgot that part
#2535 [18:01] <zzz> http://paste.ubuntu.com/12311175/
#2536 [18:02] <FAith> it says that i need to update the graphic drivers please help
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#2538 [18:02] <webrosc> zzz, yeah sorry, your computer only hase the one GPU so what i previously said stands :(
#2539 [18:02] <kiwi> webrosc, is that what you asked for?
#2540 [18:02] <webrosc> FAith, you have a dxdiag log?
#2541 [18:02] * CrystalMare is now known as Crystal|AFK
#2542 [18:02] <FAith> ii tried but it didnt work
#2543 [18:03] <webrosc> kiwi, one moment
#2544 [18:03] <webrosc> ??> FAith win/dxdiag
#2545 [18:03] <Absol> FAith: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2546 [18:03] <webrosc> kiwi, arew you hosting and playing on same machine?
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#2552 [18:07] <FAith> it didnt work i got to the last part and it confused me
#2553 [18:07] <mattym> FAith, Did you make the link?
#2554 [18:07] <FAith> yeah
#2555 [18:07] <webrosc> FAith, that guide is simply explained and has pictures to show what to do
#2556 [18:08] <mattym> FAith, Then post the link here
#2557 [18:08] * espequitro [espequitro@notlogged] has quit. (Client Quit)
#2558 [18:08] <kiwi> yes i am.
#2559 [18:08] <FAith> http://paste.ubuntu.com/12311161/
#2560 [18:09] * TecnoGamer13 [TecnoGamer13@notlogged] has joined #minecrafthelp
#2561 [18:09] <webrosc> kiwi, can you do a dxdiag on that machine please so i can see its specs
#2562 [18:09] <webrosc> ??> kiwi win/dxdiag
#2563 [18:09] <Absol> kiwi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2564 [18:09] <mattym> FAith, One moment
#2565 [18:09] <FAith> okay
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#2569 [18:10] <mattym> FAith, Download and Install the file on this page https://downloadcenter.intel.com/download/22167
#2570 [18:10] <kiwi> i don't know what a dxdiag is,
#2571 [18:10] <webrosc> kiwi, do as absol asked
#2572 [18:11] <kiwi> yes i see that now ;)
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#2575 [18:12] * Matias [Matias@notlogged] has joined #minecrafthelp
#2576 [18:12] <Matias> HOLA
#2577 [18:12] <urielsalis> hola Matias
#2578 [18:12] * TecnoGamer13 [TecnoGamer13@notlogged] has quit. (Client Quit)
#2579 [18:12] <Matias> ME PUEDES AYUDAR
#2580 [18:13] <Matias> NECESITO AYUDA ? :(
#2581 [18:13] <urielsalis> Matias, si dejas de escribir en mayusculas
#2582 [18:13] <Matias> ok
#2583 [18:13] <urielsalis> Matias, cual es el problema?
#2584 [18:13] <Matias> cuando abro mi launcher premiun
#2585 [18:14] <Matias> me crashea dice algo fix the problem
#2586 [18:14] <urielsalis> Matias, podes copiar el log a paste.ubuntu.com y darme el link?
#2587 [18:14] <Matias> ok
#2588 [18:15] <kiwi> http://paste.ubuntu.com/12311214/
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#2590 [18:15] <webrosc> kiwi, yh i see the issue, your laptop is struggling running the server and the client while you play, which is making the server lag so much its getting shut down
#2591 [18:16] <kiwi> so my computer can't handle so much work?
#2592 [18:16] <Matias> 1min
#2593 [18:16] <webrosc> kiwi, pretty much yes thats the issue
#2594 [18:16] * albert_travesty [albert_travesty@notlogged] has quit. (Quit: Web client closed)
#2595 [18:17] <kiwi> ok. thank you for your help!
#2596 [18:17] <Matias> urielsalis: http://paste.ubuntu.com/12311214/ ya
#2597 [18:17] <urielsalis> Matias, ok, un segundo
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#2600 [18:18] <urielsalis> Matias, ese link es de la persona que estaba antes de vos, no el tuyo
#2601 [18:18] <Matias> haa losiento
#2602 [18:18] <Matias> espara
#2603 [18:18] <Matias> espera*
#2604 [18:19] <kiwi> wait, is there anything i can do, remove some things off my computer, like apps, random downloads i don't use, to make less work for my computer?
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#2607 [18:19] <webrosc> kiwi, your laptop has an old core 2 processor, its just not got the power to do it
#2608 [18:19] <Jackzeron> hey i need to get into conatct with mojang but the wil net reply to my help tickets or emails..
#2609 [18:19] <mattym> kiwi, That wouldnt help enough to make that much of a difference
#2610 [18:19] <Jackzeron> some one else migrated my acount and i need to recover it
#2611 [18:20] <urielsalis> Jackzeron, how long you waited?
#2612 [18:20] <webrosc> Jackzeron, when did you send in a mail?
#2613 [18:20] <kiwi> ok. yes its like from 2009
#2614 [18:20] <mattym> Jackzeron, At the botton of the help ticked form, read the "When will i hear back" link
#2615 [18:20] <Jackzeron> about 6 different e-mails and about a few days between each e-mail
#2616 [18:20] <webrosc> ^^ this link https://help.mojang.com/customer/portal/articles/359446
#2617 [18:20] <webrosc> Jackzeron, spamming them like that will just cause more of a backlog and delay them more
#2618 [18:21] <webrosc> they reply in order recieved, not in order of who shouted loudest
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#2620 [18:21] <Matias> ya urielsalis http://paste.ubuntu.com/12311235/
#2621 [18:22] <Matias> disculpa ñla demora
#2622 [18:22] <urielsalis> Matias, un segundo
#2623 [18:22] <urielsalis> Matias, descarga e instala https://downloadcenter.intel.com/download/22163
#2624 [18:22] <Matias> ok :)
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#2627 [18:24] <Matias> que hago con esta urielsalis
#2628 [18:24] <urielsalis> Matias, cuando se termine de descargar, hacele doble click, descomprimilo y ejecuta setup.exe
#2629 [18:25] <Matias> ha vale
#2630 [18:25] * sully [sully@notlogged] has quit. (Client Quit)
#2631 [18:25] <Matias> te aviso si me funciona ?
#2632 [18:26] <urielsalis> Matias, ok :)
#2633 [18:26] * magy6666 [magy6666@notlogged] has joined #minecrafthelp
#2634 [18:27] <magy6666> Hi i forgot my security questions and the password to my email and i cant change my email
#2635 [18:27] <magy6666> plz help
#2636 [18:27] * Kaname [Kaname@notlogged] has quit. (Read error: Connection reset by peer)
#2637 [18:27] <webrosc> magy6666, you'll have to contact Mojang then
#2638 [18:27] <magy6666> How?
#2639 [18:27] <webrosc> ??> magy6666 mojang/email
#2640 [18:27] <Absol> magy6666: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2641 [18:27] <Absol> magy6666: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2642 [18:28] <magy6666> ok
#2643 [18:28] <webrosc> ^^ maybe more like 2 weeks reply at moment
#2644 [18:28] <magy6666> Ok
#2645 [18:28] <magy6666> thx guys
#2646 [18:28] <magy6666> thx guys
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#2649 [18:29] <sully> oohi
#2650 [18:29] <urielsalis> hi sully
#2651 [18:30] <Matias> urielsalis: ya se descargo y la descomprimi ahora que hago ?
#2652 [18:30] * Kevin_Ny_Avo [Kevin_Ny_Avo@notlogged] has quit. (Quit: Web client closed)
#2653 [18:30] <urielsalis> Matias, ejecuta setup.exe
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#2656 [18:32] <urielsalis> Hi again sully
#2657 [18:32] <Matias> urielsalis: lo reinicio
#2658 [18:32] <urielsalis> Matias, si
#2659 [18:32] <Matias> ok me esperas
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#2661 [18:34] * SlobslasherBB [SlobslasherBB@notlogged] has joined #minecrafthelp
#2662 [18:34] <SlobslasherBB> Hello
#2663 [18:34] <SlobslasherBB> Is anyone online?
#2664 [18:34] * Bugboy1028 looks around
#2664 [18:35] <Bugboy1028> I guess not, I'm waiting to help out someone
#2665 [18:35] <SlobslasherBB> hahaha
#2666 [18:35] <urielsalis> 168 people are doing the same
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#2669 [18:35] <Bugboy1028> SlobslasherBB, what you need help with?
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#2674 [18:37] <SlobslasherBB> Well i have been trying to log into minecraft with my user name and it says no account exist with my name so i sent the forgot username email and then i copied and pated my username into the box and it still says there is no player with my name
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#2685 [18:41] <Matias> urielsalis: ya
#2686 [18:41] <Matias> me solucionara el problema ?
#2687 [18:41] <urielsalis> Matias, se instalo?
#2688 [18:41] <Matias> si ya reinicie
#2689 [18:41] <urielsalis> Matias, ya deberia andar :)
#2690 [18:42] <Matias> voy a probar
#2691 [18:42] * indysilversurfer [indysilversurfer@notlogged] has joined #minecrafthelp
#2692 [18:42] <Matias> siii graciasss
#2693 [18:42] <Matias> te quieroo amigooo
#2694 [18:42] <Matias> eres una maquinaaa urielsalis
#2695 [18:42] <urielsalis> Matias, jajaj, de nada :)
#2696 [18:43] <Matias> te debo una
#2697 [18:44] <SlobslasherBB> sorry to be rude but did any of you guys read the problem i wrote
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#2700 [18:44] <urielsalis> SlobslasherBB, one sec
#2701 [18:44] <urielsalis> SlobslasherBB, so, how many times you tried to login?
#2702 [18:45] <webrosc> SlobslasherBB, whats your ingame name?
#2703 [18:46] * indysilversurfer [indysilversurfer@notlogged] has quit. (Client Quit)
#2704 [18:46] <SlobslasherBB> Ive tried to log in about 10 times
#2705 [18:46] <SlobslasherBB> My ingame name is SlobslasherBB
#2706 [18:46] * Matias [Matias@notlogged] has quit. (Quit: Web client closed)
#2707 [18:46] <urielsalis> SlobslasherBB, you have to login with your email since your migrated your account
#2708 [18:47] * sully_ [sully_@notlogged] has joined #minecrafthelp
#2709 [18:47] <urielsalis> Hi again sully_
#2710 [18:47] <sully_> sorry about that
#2711 [18:48] <SlobslasherBB> It still isnt working for some reason
#2712 [18:48] <urielsalis> SlobslasherBB, invalid password?
#2713 [18:48] <urielsalis> SlobslasherBB, (DONT POST IT HERE)
#2714 [18:49] <urielsalis> SlobslasherBB, if so, its maybe due to throttling
#2715 [18:49] <urielsalis> ??> SlobslasherBB login/throttle
#2716 [18:49] <Absol> SlobslasherBB: Your login is being throttled, which will prevent you from logging in.
#2717 [18:49] <Absol> SlobslasherBB: You will have to wait 3 hours without logging in for it to reset.
#2718 [18:49] * Turtletug12 [Turtletug12@notlogged] has joined #minecrafthelp
#2719 [18:49] <SlobslasherBB> so i cant play for 3 hours?
#2720 [18:49] <urielsalis> SlobslasherBB, make it 4 so as to be sure
#2721 [18:50] <SlobslasherBB> Ok thank you :)
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#2723 [18:50] * urielsalis tips hat
#2723 [18:52] <sully_> so i have a chromebook and whenever i launch mc i get a message in game output, i barely know what is going on because i am new to linux
#2724 [18:53] <urielsalis> sully_, chromebook? It has chromeOS or linux?
#2725 [18:53] <sully_> both
#2726 [18:53] <urielsalis> sully_, one sec
#2727 [18:54] <urielsalis> sully_, Im sorry but we dont support ChromeBooks
#2728 [18:54] <urielsalis> sully_, maybe Google support can help :)
#2729 [18:54] <sully_> really!?
#2730 [18:54] <sully_> ohh
#2731 [18:54] <sully_> ok thanks
#2732 [18:55] * urielsalis tips hat
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#2744 [19:09] <dierry> oi
#2745 [19:09] <urielsalis> hi dierry
#2746 [19:10] <dierry> nao quer dar para eu entrar no jogo
#2747 [19:10] <urielsalis> ??> dierry lang/pt
#2748 [19:10] <Absol> dierry: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#2763 [19:31] <Pat_> i canot loging to my minecraft account... i tryed using the minecraft.net site the mojang site and changing my password and i still cant log in please help
#2764 [19:31] <webrosc> ??> Pat_ login/throttle
#2765 [19:32] <Absol> Pat_: Your login is being throttled, which will prevent you from logging in.
#2766 [19:32] <Absol> Pat_: You will have to wait 3 hours without logging in for it to reset.
#2767 [19:32] * shade28 [shade28@notlogged] has joined #minecrafthelp
#2768 [19:32] <shade28> hello everybody
#2769 [19:32] <Pat_> ok thanks ill wait if it still dont work ill be back
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#2775 [19:41] * AWESOME177 [AWESOME177@notlogged] has joined #minecrafthelp
#2776 [19:42] <AWESOME177> i recently updated to windows 10 and cant finf out how to update my drivers
#2777 [19:42] <mattym> AWESOME177, Do you have the link to your dxdiag report? If so please post it in the chat.
#2778 [19:42] <AWESOME177> http://paste.ubuntu.com/12311463/
#2779 [19:43] <mattym> AWESOME177, Ok one moment
#2780 [19:43] <Roshm18> i need help with my account whenever i get on the server "Mineplex" it says java.net.ConnectExeption:Connection refused:no further infromation: but i can go on every other server
#2781 [19:44] <mattym> Roshm18, Then contact that server
#2782 [19:44] <Roshm18> the servers fine when my friend goes on it,it lets him
#2783 [19:45] <mattym> AWESOME177, Download and Isntall the .exe file from this page https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#2784 [19:45] <Roshm18> should i try and re download minecraft?
#2785 [19:46] <Roshm18> i was just on it yeserday
#2786 [19:46] <mattym> Roshm18, That error suggests that the server isnt allowing you to connect, did you do something to get banned?
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#2788 [19:47] <AWESOME177> thanks
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#2791 [19:48] <Roshm18> no i have no mods, all i have is optifine installed
#2792 [19:48] <urielsalis> Roshm18, optifine is a mod
#2793 [19:48] <Roshm18> and the lastest java
#2794 [19:48] <Roshm18> sorry
#2795 [19:48] <Roshm18> lol
#2796 [19:49] * NoobPlayer [NoobPlayer@notlogged] has joined #minecrafthelp
#2797 [19:49] <Roshm18> well can u help me so i can back on it?
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#2799 [19:49] <mattym> Roshm18, We cant fix a servers issues, if thats the only server you are having the problem with, then its an issue on their end
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#2801 [19:50] <Roshm18> well my friend went on my account and it let him
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#2804 [19:52] <Roshm18> help anyone
#2805 [19:53] <mattym> Roshm18, Try restarting your internet/router
#2806 [19:53] <Roshm18> ok
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#2811 [19:57] <thebeast> can someone help with a connection error?
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#2813 [19:57] <urielsalis> * thebeast (Formerly Roshm18) has joined
#2814 [19:57] * GabeWarrior [GabeWarrior@notlogged] has quit. (Client Quit)
#2815 [19:58] <thebeast> im having a problem with mineplex
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#2818 [20:00] <Roshm18> can someone help with us.mineplex.net server
#2819 [20:00] <urielsalis> Roshm18, uninstall any mods you have and try again
#2820 [20:00] <Roshm18> ok
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#2822 [20:02] <Roshm18> still not working
#2823 [20:02] <urielsalis> Roshm18, what happens when you try?
#2824 [20:03] * DoctaCakes [DoctaCakes@notlogged] has joined #minecrafthelp
#2825 [20:03] <Roshm18> java.net.connection:no further information:
#2826 [20:03] <urielsalis> Roshm18, what antivirus and firewall you have=
#2827 [20:03] <urielsalis> ?*
#2828 [20:04] <Roshm18> i dont know how do i know
#2829 [20:04] <urielsalis> ??> Roshm18 tools/htj
#2830 [20:04] <urielsalis> ??> Roshm18 tools/hijackthis
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#2833 [20:05] <mattym> ??> Roshm18 tools/hjt
#2834 [20:05] <Absol> Roshm18: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2835 [20:05] <Absol> Roshm18: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2836 [20:05] <Roshm18> ok
#2837 [20:05] <Roshm18> ok
#2838 [20:07] * omoto [omoto@notlogged] has left #minecrafthelp
#2839 [20:07] <DoctaCakes> need help with win 10 graphics error - not enough pixel accelaration? see: http://paste.ubuntu.com/12311505/
#2840 [20:08] <urielsalis> ??> DoctaCakes win/40
#2841 [20:08] <urielsalis> ??> DoctaCakes win/10
#2842 [20:08] <Absol> DoctaCakes: Windows 10 is a new release, and as such, not all drivers have been updated for it. A machine also may not support Windows 10 even though Microsoft says it does.
#2843 [20:08] <urielsalis> DoctaCakes, you can try with this driver though https://downloadcenter.intel.com/download/24391
#2844 [20:08] <mattym> DoctaCakes, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to your older version of Windows, install new graphics hardware (If its a Desktop), or use another computer to play Minecraft.
#2845 [20:08] <Roshm18> http://paste.ubuntu.com/12311561/
#2846 [20:08] <urielsalis> mattym, windows update have some drivers for intel hd graphics
#2847 [20:08] * elitestrider [elitestrider@notlogged] has joined #minecrafthelp
#2848 [20:08] <Roshm18> ok there
#2849 [20:09] <elitestrider> hello i think my other account has been hack
#2850 [20:09] <urielsalis> ??> Roshm18 av/kaspersky
#2851 [20:09] <Absol> Roshm18: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#2852 [20:12] <elitestrider> my other account name is gueat11567
#2853 [20:12] * elitestrider [elitestrider@notlogged] has quit. (Client Quit)
#2854 [20:13] * Braok [Braok@notlogged] has joined #minecrafthelp
#2855 [20:15] <Braok> Er... I'm building a PC to play Minecraft for my friend at at least 80fps (remember, FPS goes down as you play through) and it must be as cheap as possible. I'm trying to settle on the GPU.
#2856 [20:15] <urielsalis> Braok, reddit.com/r/buildapcforme
#2857 [20:16] <urielsalis> and having more than 60fps without a 144fps screen is useless
#2858 [20:16] * SkilledDrew [SkilledDrew@notlogged] has joined #minecrafthelp
#2859 [20:16] <SkilledDrew> i need help migrating an email becasue my old minecraft email was disabled
#2860 [20:16] <mattym> Braok, If you re going as cheap as possible i doubt they will have a monitor/screen that can do 120/240hz so buy based on something that can do 60FPS
#2861 [20:16] * SkilledDrew [SkilledDrew@notlogged] has quit. (Client Quit)
#2862 [20:17] <Braok> I already said that FPS goes down as you play through...
#2863 [20:17] <urielsalis> Braok, vsync
#2864 [20:17] <Braok> Hmm?
#2865 [20:17] <urielsalis> Braok, and not if you can handle it
#2866 [20:17] * galaxydragon [galaxydragon@notlogged] has joined #minecrafthelp
#2867 [20:17] <Lord_Ralex> Braok, FPS does not go down as you play
#2868 [20:17] <Lord_Ralex> FPS is a meaningless value that is not impacted just because you are playing.
#2869 [20:18] * Roshm18 [Roshm18@notlogged] has quit. (Ping timeout: 204 seconds)
#2870 [20:18] * danieltheboss12 [danieltheboss12@notlogged] has joined #minecrafthelp
#2871 [20:18] <Braok> I've read that due to rendering more as you move through the world, FPS gets lower and lower... He mostly plays on servers though
#2872 [20:18] <urielsalis> and for help with building pc you can resort to reddit.com/r/buildapc (for help in specific things) or reddit.com/r/buildapcforme for getting a complete build to your budget
#2873 [20:18] <Lord_Ralex> Braok, that is incorrect
#2874 [20:18] <urielsalis> Braok, that statament is false
#2875 [20:19] * rafael [rafael@notlogged] has joined #minecrafthelp
#2876 [20:19] <urielsalis> rendering and world generation has nothing to do
#2877 [20:19] <webrosc> very false
#2878 [20:19] <Lord_Ralex> The game will render the same amount, no matter how much you move.
#2879 [20:19] <Braok> Oh? Sorry... I always heard the opposite :|
#2880 [20:19] * rafael [rafael@notlogged] has quit. (Client Quit)
#2881 [20:19] <danieltheboss12> I forgot my minecraft security questions and i dont know my transaction, order number, gift code or prepaid PIN
#2882 [20:19] * Albi [Albi@notlogged] has joined #minecrafthelp
#2883 [20:19] <webrosc> danieltheboss12, when did you buy minecraft and how?
#2884 [20:19] <urielsalis> danieltheboss12, when you purchased minecraft and how?
#2885 [20:20] * webrosc is a ninja
#2885 [20:20] <galaxydragon> game will not play
#2886 [20:20] * urielsalis slaps webrosc
#2886 [20:20] <urielsalis> galaxydragon, what happens when you try?
#2887 [20:20] <Braok> Also, this is for my friend. I'm definitely NOT getting a budget build, seeing as this will also do other things...
#2888 [20:20] <danieltheboss12> i purchased minecraft in 2011 or 2012 and i used the mojang gift code
#2889 [20:21] <Braok> Also
#2890 [20:21] <galaxydragon> it says ouh oh game has crashed
#2891 [20:21] <urielsalis> Braok, I again, recommend you to tell your friend to ask for a build in reddit.com/r/builadapcforme
#2892 [20:21] <webrosc> danieltheboss12, did you purchase the giftcode yourself?
#2893 [20:21] * PrimoNerdDXXD [PrimoNerdDXXD@notlogged] has joined #minecrafthelp
#2894 [20:21] <Braok> Umm wait a sec
#2895 [20:21] <danieltheboss12> yes i did
#2896 [20:21] <urielsalis> Braok, they will do a much better job that any of us can
#2897 [20:21] <PrimoNerdDXXD> '-'
#2898 [20:21] <Braok> I think my friend will use a CRT
#2899 [20:21] <PrimoNerdDXXD> auguem br
#2900 [20:21] <PrimoNerdDXXD> ahsuahsuahsuahsa
#2901 [20:21] <Braok> I DONT USE REDDIT sorry
#2902 [20:21] <Braok> Anyhow, a CRT is probably it
#2903 [20:21] <urielsalis> Braok, creating an account is easy
#2904 [20:21] <Braok> Fine...
#2905 [20:21] <Braok> One thing though
#2906 [20:22] <webrosc> danieltheboss12, did you use paypal to get the giftcode?
#2907 [20:22] * PrimoNerdDXXD [PrimoNerdDXXD@notlogged] has quit. (Client Quit)
#2908 [20:22] <Braok> Most CRT monitors can achieve high refresh rates, right?
#2909 [20:22] <danieltheboss12> no i didn't i got it at target
#2910 [20:22] <webrosc> crt is 90s tech
#2911 [20:22] <webrosc> danieltheboss12, ah that kinda code
#2912 [20:22] <danieltheboss12> yes
#2913 [20:22] <urielsalis> and a cheap LCD is easier to find
#2914 [20:22] <urielsalis> 1920x1080 even
#2915 [20:23] <Braok> He already has it though.
#2916 [20:23] * AWESOME177 [AWESOME177@notlogged] has quit. (Ping timeout: 204 seconds)
#2917 [20:23] <Braok> I dunno. Perhaps it's an old LCD
#2918 [20:23] <webrosc> danieltheboss12, erm... well as you have zero proof of account ownership (according to Mojang) i'm honestly not sure what to suggest
#2919 [20:23] <urielsalis> Braok, again, in that site they can help you find one cheap and that will last longer than that
#2920 [20:23] <galaxydragon> urielsalis it tells me the game has crashed
#2921 [20:23] <webrosc> you could try asking Mojang to sort it, but as i said you have no proof to them the account is yours
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#2924 [20:24] <urielsalis> ??> galaxydragon launcher/crash-log
#2925 [20:24] <Absol> galaxydragon: We need to see your crash log, which appears after a crash.
#2926 [20:24] <webrosc> ??> danieltheboss12 mojang/email
#2927 [20:24] <Absol> galaxydragon: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2928 [20:24] <Absol> danieltheboss12: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2929 [20:24] <Absol> danieltheboss12: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2930 [20:24] <danieltheboss12> but i know everything my username is danieltheboss12
#2931 [20:24] <webrosc> danieltheboss12, tell Mojang., we can't fix account issues here
#2932 [20:24] <danieltheboss12> ok
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#2934 [20:25] <galaxydragon> urielsalis yea i was trying to play the demo first be for i buy it
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#2941 [20:28] <Shek> Hello to anyone that might help me! :P I'm having trouble with loading up Minecraft, and I recently upgraded my Windows 7 to Windows 10. ^_^ I think it's something wrong with my drivers, but I can't seem to fix it... Well, I really need some help, and I have a link to my DxDiag report, if anyone needs it. :D
#2942 [20:28] <webrosc> Shek, post the link
#2943 [20:28] <Shek> http://paste.ubuntu.com/12311607/
#2944 [20:28] <webrosc> Shek, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#2945 [20:29] <Shek> Ah... Well, thank you!
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#2956 [20:45] <PrimoNerdDXXD> meu minecraft nao quer abrir auguem pode me ajudar
#2957 [20:46] <elitestrider> hello my other account has been stolen
#2958 [20:46] <webrosc> ??> elitestrider account/hacked
#2959 [20:46] <Absol> elitestrider: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2960 [20:46] <Absol> elitestrider: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2961 [20:46] <webrosc> PrimoNerdDXXD, English please
#2962 [20:46] <elitestrider> thank you
#2963 [20:47] <PrimoNerdDXXD> My minecraft not want to open auguem can help me
#2964 [20:51] <DylanmeD> i forgfet my mojang account password and ihave erased de mail of the account
#2965 [20:52] <DylanmeD> what i can do
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#2967 [20:52] <elitestrider> the account i got is 3 years old and my moms credit card has expired and is gone forever
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#2970 [20:53] <mattym> DylanmeD, If you dont have the email, you will need to remember the password
#2971 [20:53] <Braok> thanks i sent the build request
#2972 [20:54] <mattym> elitestrider, The info here may help you locate it https://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#2973 [20:54] <mattym> elitestrider, If not, there really isnt much you can do
#2974 [20:55] <elitestrider> i can tell username and password it was originally
#2975 [20:56] <webrosc> elitestrider, you can tell us anything, but Mojang are the ones you need to convince
#2976 [20:56] <webrosc> we are just volunteers
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#2990 [21:09] <ItzHxper> my Minecraft keeps crashing saying I need to update my graphic card drivers. I checked the to see if the drivers were up to date and they were. Ive tried everything and still nothing, heres the dxdiag file Mojang told me to paste
#2991 [21:09] <ItzHxper> http://paste.ubuntu.com/12311753/
#2992 [21:10] <ItzHxper> also, before my Computer got factory reset everything worked fine, Minecraft ran smoothly and no problems. But now suddenly I cant run it
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#2994 [21:10] <webrosc> ItzHxper, download and install the software suite here https://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064
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#2997 [21:11] <ItzHxper> thank you so much :)
#2998 [21:11] <ItzHxper> is that it?
#2999 [21:11] <galaxydragon> http://paste.ubuntu.com/12311746/ minecraft keeps crashing unsure of problem do i need windos to run minecraft
#3000 [21:11] <webrosc> should be
#3001 [21:11] <ItzHxper> alright thank you :)
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#3004 [21:12] <kirstensch88> Hello, I have downloaded minecraft for my account and I can't get it downloaded on google chrome, how do i do it?
#3005 [21:13] <webrosc> kirstensch88, minecraft won't run on a chromebook
#3006 [21:13] <webrosc> or do you mean a mobile phone?
#3007 [21:13] <kirstensch88> nope my laptop
#3008 [21:13] <kirstensch88> How do I get a refund
#3009 [21:13] <webrosc> kirstensch88, is the laptop a chromebook?
#3010 [21:13] <kirstensch88> yes
#3011 [21:14] <webrosc> ??> account/refund
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#3013 [21:14] <webrosc> erm...
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#3015 [21:14] <mattym> ?? account/refund
#3016 [21:14] <Absol> account/refund: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#3017 [21:14] <webrosc> o.O
#3018 [21:14] <mattym> you sent no factoid to the user account/refund
#3019 [21:14] <mattym> go to bed
#3020 [21:15] <webrosc> aahh
#3021 [21:16] <webrosc> galaxydragon, download and install the first exe here https://downloadcenter.intel.com/download/25235/Intel-HD-Graphics-Production-Driver-for-Windows-7-8-1-64-bit-N-Series-
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#3027 [21:31] <Guest12042> i have change my password about six times each time it doesn't work with the new password please help
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#3029 [21:31] <webrosc> ??> Guest12042 login/throttle
#3030 [21:31] <Absol> Guest12042: Your login is being throttled, which will prevent you from logging in.
#3031 [21:31] <Absol> Guest12042: You will have to wait 3 hours without logging in for it to reset.
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#3035 [21:37] <galaxydragon> webrosc i did that now what do i do
#3036 [21:37] <webrosc> galaxydragon, reboot computer, try minecraft
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#3038 [21:38] <galaxydragon> ok thank you
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#3047 [21:58] <galaxydragon> just downloading the demo for minecraft but it keeps crashing
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#3049 [21:58] <skyxkaoz> anyone here?
#3050 [21:59] <skyxkaoz> mattym:
#3051 [21:59] <skyxkaoz> anyone??
#3052 [21:59] <skyxkaoz> no?
#3053 [22:00] <skyxkaoz> well ill ask anyway
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#3056 [22:01] <skyxkaoz> ok so i cant log into any new account even if the information is right
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#3058 [22:06] <skyxkaoz> IS ANYONE HERE???
#3059 [22:07] <skyxkaoz> bot
#3060 [22:07] <skyxkaoz> ?? bot
#3061 [22:07] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
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#3063 [22:08] <skyxkaoz> people
#3064 [22:08] <skyxkaoz> i need help
#3065 [22:08] <skyxkaoz> pls
#3066 [22:08] <galaxydragon> http://paste.ubuntu.com/12311880/ minecraft keeps crashing
#3067 [22:09] <skyxkaoz> galaxydragon: have u changed any setting recently?
#3068 [22:10] <galaxydragon> skyxkaoz yea so i can download minecraft
#3069 [22:10] <skyxkaoz> galaxydragon: what settings did u change?
#3070 [22:11] <skyxkaoz> can anyone help me please??
#3071 [22:12] <galaxydragon> skykaoz it was somting on my web broser
#3072 [22:12] <skyxkaoz> galaxydragon: ok when u first opened minecraft and launched it did it work
#3073 [22:13] <galaxydragon> skyxkaoz no it crashed and gave me links that sent me here
#3074 [22:13] <Lord_Ralex> galaxydragon, install the .exe from https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#3075 [22:13] <Lord_Ralex> skyxkaoz, wait 3 hours, then try to log in.
#3076 [22:15] <galaxydragon> lord_ralex i downloaded the first one and it didnt work
#3077 [22:15] <Lord_Ralex> galaxydragon, do it again
#3078 [22:16] <galaxydragon> both of them or the first one
#3079 [22:16] <Lord_Ralex> The first one
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#3090 [22:32] <galaxydragon> lord_ralex, do i have to restart my laptop
#3091 [22:32] <Lord_Ralex> galaxydragon, yes
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#3096 [22:36] <PgSuper> Hello, today I was just playing a minigame server and then it started to lag alot, and I checked Minecraft log and it kept spamming this: http://paste.ubuntu.com/12311941/. Is there anything I can do? I tried restarting minecraft alot of times and tried using other profiles. I also checked and my RAM is not full.
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#3102 [22:42] <deadbeard> Having some problems with an account, i retrieved the username using the form on the site but then when i went to retrieve my password it said the account specified didn't exist
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#3110 [22:53] <urielsalis> deadbeard, still here?
#3111 [22:53] <urielsalis> PgSuper, still here?
#3112 [22:53] <PgSuper> Yeah I am
#3113 [22:54] <urielsalis> PgSuper, thats all you got?
#3114 [22:54] <PgSuper> Well, that's the whole thing
#3115 [22:54] <urielsalis> are you using minecraft 1.8.0?
#3116 [22:54] <PgSuper> No. I'm using 1.8.7
#3117 [22:54] <urielsalis> PgSuper, does this happens in other servers or in singleplayer?
#3118 [22:55] <PgSuper> hmm let me check
#3119 [22:55] <urielsalis> PgSuper, and mind telling me the server ip?
#3120 [22:55] <PgSuper> Sure, this started to happen in play.cubecraft.net
#3121 [22:55] <urielsalis> PgSuper, cubecraft is known for having random issues, its a problem on their end, nothing we can do
#3122 [22:56] <PgSuper> That never happened to me there tho
#3123 [22:57] <urielsalis> believe, its known to have random issues, probably related to the server they use(Bungeecord experimental iirc)
#3124 [22:57] <PgSuper> oh well
#3125 [22:57] <PgSuper> ok then, thanks for helping
#3126 [22:57] * urielsalis tips hat
#3126 [22:57] <PgSuper> wait but
#3127 [22:57] <PgSuper> is there a way to disable the log
#3128 [22:57] <PgSuper> if I stay there I will probably get 10 GB of log :P
#3129 [22:58] <urielsalis> PgSuper, I dont think so, maybe there is :P. But If thats the complete thing doesnt look like much
#3130 [22:58] <PgSuper> Ah okay
#3131 [22:58] <PgSuper> thanks anyway :)
#3132 [22:58] * urielsalis tips hat
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#3134 [23:08] <Zaflash> my account was hacked on 17 July 2015. I was advised by Mojang to advise on my transaction ID. I was advised by Skrill of my id # 797628395. Informed Mojang but till today have not assist in solving the issue. still unable to acess my account. Appreciate your help as I have not been able to acess my account for a while now.
#3135 [23:08] <urielsalis> Zaflash, you just posted your transaction ID in a public channel
#3136 [23:08] <urielsalis> when did you emailed mojang?
#3137 [23:09] <urielsalis> (Currently they have a big backlog and their delay is 2 weeks)
#3138 [23:09] <Zaflash> how now, that i just i just displayed my id ?
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#3140 [23:10] <urielsalis> If you just emailed mojang, it should be fine, but tell them you did just in case they get emails from somebody else claiming your account is theirs(because with the transaction ID they can prove it)
#3141 [23:12] <Zaflash> emailed mojang on 5/8 & again on 28/8
#3142 [23:13] <urielsalis> yeah, as I said, they have a pretty big queue, just wait some time and dont forget to email again saying you posted your trans id here, just in case
#3143 [23:14] <Zaflash> my issue has been made bigger instead of assisting me to solve it
#3144 [23:15] <Zaflash> are you able to give me a contact no to mojang,like how mojang gave me skrill contct no
#3145 [23:17] <Lord_Ralex> Zaflash, there is no number
#3146 [23:18] <Zaflash> do please give me the link
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