#MinecraftHelp > 2015-09-08
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#10 [00:43] <James> My account got hacked
#11 [00:44] <mattym> James, Why do you think so?
#12 [00:44] <James> Email change
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#15 [00:44] <James> Email change
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#19 [00:45] <adrian_helper> How do i find what email I use to log in because i cant remember which one and dont have my transaction ID
#20 [00:45] <mattym> adrian_helper, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#21 [00:47] <iliya> iliya
#22 [00:47] <iliya> zarei
#23 [00:47] <iliya> fdetfd
#24 [00:47] <adrian_helper> but I dont remember my email
#25 [00:47] <iliya> dtgzdfygzxcyytyggcjgfv
#26 [00:47] <adrian_helper> so i cant log in
#27 [00:47] <adrian_helper> how do i find it
#28 [00:47] <mattym> adrian_helper, Put in any email you may have used, then check them, the one with the reply is the one you use
#29 [00:48] <iliya> zarei
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#31 [00:48] <adrian_helper> i am trying my last one and it hasnt sent anything
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#33 [00:49] <adrian_helper> it hasent sent anythign!!!
#34 [00:49] <mattym> adrian_helper, Then you havent entered the correct info
#35 [00:50] <adrian_helper> i cant remember my email thats why ime here!
#36 [00:50] <mattym> adrian_helper, Well if you cant figure it out, and you cant find your transaction-id then there isnt much you can do.
#37 [00:50] <adrian_helper> what can i do
#38 [00:51] <adrian_helper> what if i give you my USERNAME and password
#39 [00:51] <adrian_helper> and find it
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#41 [00:52] <mattym> adrian_helper, For one, we cant do anything with that info, you would need to contact mojang. But without the transaction-id they have no proof its your account
#42 [00:52] <adrian_helper> so i have to buy a new one
#43 [00:52] <adrian_helper> what iss the contact number
#44 [00:52] <mattym> adrian_helper, There isnt one
#45 [00:54] <adrian_helper> Hi, Im his Mother Daniza could ypu please give me a Phone number to contact them and I will find the payment from Five years ago
#46 [00:54] <mattym> adrian_helper, There is no number
#47 [00:55] <adrian_helper> who do I contact them?
#48 [00:55] <mattym> ??> adrian_helper mojang/contact
#49 [00:55] <mattym> ??> adrian_helper mojang/emaik
#50 [00:55] <mattym> ??> adrian_helper mojang/email
#51 [00:55] <Absol> adrian_helper: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#52 [00:55] <Absol> adrian_helper: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#53 [00:55] <mattym> adrian_helper, The form that Absol linked you needs to be filled out
#54 [00:55] <iliya> 09114720661
#55 [00:56] <mattym> adrian_helper, And without a transaction-id thy may not reply
#56 [00:56] <iliya> 09114720661
#57 [00:59] <iliya> iran
#58 [01:00] <adrian_helper> i played a server called Mineplex and bought something and have an email of that could that help?
#59 [01:01] <mattym> adrian_helper, No
#60 [01:01] <adrian_helper> how much does a new account cost
#61 [01:02] <mattym> adrian_helper, $26.95 (USD)
#62 [01:02] * Lord_Ralex kicked iliya from #minecrafthelp (Reason: liya :Here is the door)
#63 [01:02] <adrian_helper> thanks I cant find anything and think I wont so im probably going to not going to buy it again
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#65 [01:07] <adrian_helper> If you want to try log in to my account here USER: adrian_helper PASSWORD: Minecraft11
#66 [01:07] <mattym> adrian_helper, Thats kinda dumb to post
#67 [01:07] <adrian_helper> well what else
#68 [01:07] <adrian_helper> i cant get in so whats the point
#69 [01:08] <adrian_helper> and im a kid sure im dumb
#70 [01:08] <DeangeLord> i need to know if theres going to be an update on MC ps3 ??
#71 [01:08] <mattym> DeangeLord, Eventually yes, there will likely be many more updates
#72 [01:09] <DeangeLord> .when?
#73 [01:10] <mattym> DeangeLord, No idea, they dont have eta's
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#75 [01:10] <adrian_helper> I think my email is danizaroche@yahoo.com.au could you look for any accounts linked to that please?
#76 [01:10] <DeangeLord> k
#77 [01:11] <mattym> adrian_helper, As i said earlier, we dont have the ability to do so. If you put that email in the form and it didnt recieve a reply, then its not
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#79 [01:11] <adrian_helper> this is a scam you did this on purpose for people like me who cant remember
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#81 [01:12] <mattym> adrian_helper, The fact that you cant remember your info, is no fault but your own
#82 [01:12] <mattym> adrian_helper, The fact that you cant find your transaction-id, agian no fault but your own
#83 [01:12] <adrian_helper> why you have to migrate to email
#84 [01:13] <adrian_helper> why not stay the username
#85 [01:13] <mattym> adrian_helper, 1) One you never HAD to, 2) Again if you cant remember it, its your own fault
#86 [01:14] <adrian_helper> i did it by itself
#87 [01:14] <adrian_helper> i didnt
#88 [01:14] <mattym> adrian_helper, That never happens
#89 [01:14] <adrian_helper> MOJANG did
#90 [01:14] <adrian_helper> well it did
#91 [01:14] <mattym> adrian_helper, If it was migrated without you doing so, then someone got your account info and stole it, which again is no fault but yours
#92 [01:15] <adrian_helper> i habe friend how know me playing with them
#93 [01:15] <adrian_helper> i have a server
#94 [01:15] <adrian_helper> i have friends who have seen me play
#95 [01:15] <adrian_helper> on my server
#96 [01:17] <adrian_helper> come on
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#98 [01:18] <mattym> adrian_helper, Unless you can find the Transaction-ID, you have no acceptable proof of ownership
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#100 [01:18] <mattym> adrian_helper, Check this to see if you have another way to find it https://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#101 [01:20] <adrian_helper> this was in my username cache on my server first line my NAME
#102 [01:20] <adrian_helper> [{"name":"adrian_helper","uuid":"1240525d-4b57-4c59-b56c-89b58553be54","expiresOn":"2015-10-05 21:47:52 +1100"},{"name":"123tae","uuid":"382015ce-0f9f-495a-a425-f62b6836c2db","expiresOn":"2015-10-05 15:43:41 +1100"},{"name":"Tom_survivor","uuid":"1265ef8f-aaf6-414b-ad16-784293a6e1de","expiresOn":"2015-09-04 21:08:16 +1000"},{"name":"tomcat1513","uuid":"2a449be3-856b-4ce7-887c-612dddd42041","expiresOn":"2015-10-04 20:3
#103 [01:20] <mattym> adrian_helper, None of that matters
#104 [01:20] <adrian_helper> ITS PROOF
#105 [01:21] <adrian_helper> ok im sorry
#106 [01:21] <adrian_helper> im just a bit angry
#107 [01:21] <mattym> adrian_helper, Its proof that people with those names play on that server, nothing else
#108 [01:21] <adrian_helper> if i findmy traansaction history with my ID where do i go to claim it
#109 [01:21] <mattym> ??> adrian_helper mojang/email
#110 [01:21] <Absol> adrian_helper: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#111 [01:21] <Absol> adrian_helper: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#112 [01:21] <mattym> adrian_helper, That ^ form
#113 [01:22] <adrian_helper> can you send the link]
#114 [01:22] <mattym> adrian_helper, Its the link that Absol just posted
#115 [01:22] <adrian_helper> ok
#116 [01:23] <deathspawn> so i've been trying to figure out why randomly Minecraft fps will go from 30-60fps to 0-3fps. It can't be the areas as it happens in totally random ones, and when I kill -9 java, it'll run just fine when i reconnect. not sure if there's a certain java flag i can try or what.
#117 [01:23] <adrian_helper> but i need my email for it
#118 [01:23] <mattym> adrian_helper, Doesnt matter there, only email you really need there is one to contact you on
#119 [01:23] <mattym> adrian_helper, The account email address is not required
#120 [01:24] <adrian_helper> sorry didnt see that thanks
#121 [01:24] <adrian_helper> but will it send the email
#122 [01:24] <deathspawn> v1.8.8, i've tried OpenJDK, but I'm currently on Oracle 1.7.0_79 on Arch Linux.
#123 [01:24] <mattym> deathspawn, Java flags wont help with FPS
#124 [01:24] <adrian_helper> that i signed up with?
#125 [01:25] <deathspawn> well i was thinking it was some leak that wasn't being cleaned up
#126 [01:25] <mattym> deathspawn, Better GPU and faster computer overall is really all that would help
#127 [01:25] <mattym> deathspawn, Its usually drops when you either need to load new chunks, or enter an area with a lot of entities
#128 [01:25] <deathspawn> just seems odd that it'd tank and leave no errors anywhere
#129 [01:25] <adrian_helper> Will it send me the email for my account
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#131 [01:25] <mattym> adrian_helper, It will sent the reply to the email you enter in the Contact Email boxes
#132 [01:26] <adrian_helper> ok ill be back if there is anymore problems thanks again]
#133 [01:26] <mattym> adrian_helper, In the Message part of the form, say you no longer have access to the Mojang account and no longer have access to the email you registered on
#134 [01:26] <nic4290> hiiiii im trying to use the windows 10 beta on my pc, i have win 10 installed, i have the app installed, but its saying my code is already redeemed
#135 [01:26] <adrian_helper> ok
#136 [01:26] <mattym> nic4290, Did you attempt to redeem the code before?
#137 [01:27] <deathspawn> my average fps is 30, but i've seen higher. (highest is 90 in caves). it'd make sense if it was one chunk that was making it tank, but it isn't
#138 [01:27] <mattym> deathspawn, FPS drop is not an error, its just a fact of life
#139 [01:27] <nic4290> yes and failed because win 10 was giving me issues when i first installed it
#140 [01:27] <deathspawn> i can load up that same chunk just fine after reconnecting
#141 [01:27] <mattym> deathspawn, Again, thats cause the chunk is now generated and available to the game, the first time it makes the chunk takes more resources
#142 [01:28] <mattym> nic4290, When you tried the first time, did you get as far as entering an email/microsoft account to redeem it to?
#143 [01:28] <deathspawn> for a server?
#144 [01:28] <deathspawn> and i'm not generating new chunks
#145 [01:28] <nic4290> yes i believe so i honestly dont remember :/
#146 [01:29] <mattym> deathspawn, For any itteration of MC, and like i said, there about a million things that can cause and FPS drop. If you want it to be less noticible get a better PC
#147 [01:29] <mattym> nic4290, In the Windows Store, log in with the email/account you would have redeemed it to
#148 [01:29] <mattym> nic4290, Then go to the Windows Store entry for the game and it should let you install/run it
#149 [01:30] <nic4290> ok let me give it a shot
#150 [01:40] <nic4290> so things are getting confusing because my xbox and my computer have two different emails. it woudl have been logical to combine them, is there any way to link them?
#151 [01:40] <mattym> nic4290, Not sure there is
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#153 [01:41] <nic4290> but it seems like theres some sort of miscommunication between what user im using... because its showing up as my gamertag not my name for the pc? or is that how its supposed to work?
#154 [01:41] <mattym> nic4290, The Windows 10 Edition, works off Xbox Live for Windows, so its meant to use your Xbox name if you have one
#155 [01:42] <nic4290> yes, i do, i own minecraft for both the xbox and pc
#156 [01:42] <nic4290> and it says its been redeemed on both accounts ugh haha let me try again with this new information
#157 [01:43] <mattym> nic4290, The Windows 10 Edition is based off your gamertag, so its working as it should
#158 [01:43] <mattym> nic4290, The first time you tried to redeem it, if you entered an email, thats the one you should log into the Windows Store on
#159 [01:44] <ReaperAoD1> If anyone is available, I recently re-downloaded the game after a while and it is crashing on startup. It says that my graphics drivers are out of date but when I look for updates, there aren't any to be installed/drivers are up to date.
#160 [01:44] <mattym> ReaperAoD1, Do you have the link to your dxdiag report? If so please post it in the chat.
#161 [01:44] <ReaperAoD1> http://paste.ubuntu.com/12312424/
#162 [01:44] <mattym> ReaperAoD1, Ok one moment
#163 [01:45] <mattym> ReaperAoD1, Desktop correct?
#164 [01:45] <ReaperAoD1> yessir
#165 [01:46] <mattym> ReaperAoD1, Ok, so your hardware has no drivers on Windows 8.1, You can attempt to use the Windows 8 ones by Downloading and Installing the Catalyst Control Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#166 [01:46] <mattym> Catalyst Software Suite*
#167 [01:46] <nic4290> got it! thanks for all your help
#168 [01:47] <mattym> ReaperAoD1, If it wont install, you may try using the Device Manager to install it.
#169 [01:48] <ReaperAoD1> Thank you, I'll try that right now
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#187 [02:33] <Ptiteleeloo> hi
#188 [02:33] <Ptiteleeloo> i have i bad problem
#189 [02:34] <Ptiteleeloo> i want to connect my first accompte but i dont remember anything and for know my email i need my email for make minecraft.net to send a email paswordchange
#190 [02:34] <Ptiteleeloo> do you have some help to me?
#191 [02:35] <RacerHayden> Hi, I'm having the "Pixel format not accelerated" problem in starting Minecraft, having just 'upgraded' my PC operating system to Windows 10. I followed the advice to run a driver scan from my graphics card manufacturer (Intel), and this returned the result "No drivers were detected for your product". (I noticed when I looked up the list of drivers on Intel's website for the graphics card I have that there's no Windo
#192 [02:35] <RacerHayden> http://paste.ubuntu.com/12312527/
#193 [02:35] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 378 seconds)
#194 [02:36] <Ptiteleeloo> wut?
#195 [02:36] <Ptiteleeloo> sorry i try to understand
#196 [02:36] <RacerHayden> Sorry, I'm another user with a problem
#197 [02:37] <Ptiteleeloo> xD
#198 [02:37] <RacerHayden> Looks like we both have problems!
#199 [02:37] <Ptiteleeloo> kk but i can try to change your problem
#200 [02:37] <Ptiteleeloo> if you have play mc before
#201 [02:37] <Ptiteleeloo> it`s not your system
#202 [02:37] <Ptiteleeloo> it`s your minecraft
#203 [02:37] <RacerHayden> OK
#204 [02:37] <Ptiteleeloo> juste reinstall it because it`s not all option is conpatible with win 10
#205 [02:38] <Ptiteleeloo> keep mods and version maps and some thing you need
#206 [02:38] <Ptiteleeloo> after just restart the minecraft whit one version
#207 [02:38] <Ptiteleeloo> but pay attention
#208 [02:38] <Ptiteleeloo> keep your server files
#209 [02:39] <Ptiteleeloo> because i think you don`t whant to lost all of your server list xD
#210 [02:39] <RacerHayden> yes, that's right
#211 [02:39] <RacerHayden> Great, thanks. I'll reinstall it.
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#213 [02:39] <Ptiteleeloo> come back to say if it`s worked or not
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#215 [02:39] <RacerHayden> Bye. Hope you get help with your problem soon.
#216 [02:39] <Ptiteleeloo> and sorry if my sentence is bad
#217 [02:40] <RacerHayden> No problem.
#218 [02:40] <Ptiteleeloo> i talk french
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#220 [02:40] <Ptiteleeloo> hi ghg
#221 [02:40] <Ptiteleeloo> bye lol
#222 [02:40] * RacerHayden [RacerHayden@notlogged] has quit. (Quit: Web client closed)
#223 [02:42] <Ptiteleeloo> bon je me pousse :/
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#231 [02:57] <halid> hi
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#234 [02:58] <halid> can u understand me?
#235 [02:58] <halid> hello?
#236 [03:01] <halid> hello?
#237 [03:02] <halid> OMG!!!!!!!!!!!
#238 [03:02] <halid> 11
#239 [03:02] <halid> 1
#240 [03:02] <halid> 1
#241 [03:02] <halid> 1
#242 [03:02] <halid> 1
#243 [03:02] * Absol kicked halid from #minecrafthelp (Reason: alid :Stop spamming)
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#246 [03:12] <RacerHayden> Hi, I'm having the “Pixel format not accelerated” problem, having just 'upgraded' my PC operating system to Windows 10. I followed the advice to run a driver scan from my graphics card manufacturer, and this returned the result “No drivers were detected for your product”. (I noticed when I looked up the list of drivers for my card on Intel's website that no Windows 10 version is listed for it). I've pasted th
#247 [03:12] <RacerHayden> your help
#248 [03:12] <cestislife> Your message cut off there, mind giving us the link?
#249 [03:12] <halid> hello is some on there to help me?
#250 [03:13] <RacerHayden> http://paste.ubuntu.com/12312527/.
#251 [03:13] <halid> cause i have a big situation with my ps4
#252 [03:13] <halid> and i have contacted sony for the past 4 week
#253 [03:13] <halid> weeks
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#255 [03:14] <cestislife> RacerHayden, Sorry to inform you that your chipset is not supported under Windows 10.
#256 [03:14] <cestislife> RacerHayden, As you said, there are no drivers available for it.
#257 [03:14] <RacerHayden> Oh right
#258 [03:14] <halid> are u talking to me?
#259 [03:14] <cestislife> halid, We cannot help with any PS4 issues I am afraid.
#260 [03:14] <RacerHayden> Do you think Intel will release one eventually?
#261 [03:14] <cestislife> RacerHayden, Unfortunately that would be unlikely, as that particular chipset is a legacy device.
#262 [03:14] <halid> but the servious are not right
#263 [03:15] <halid> sony told me to contact you
#264 [03:15] <RacerHayden> So my only option is to upgrade my graphics card?
#265 [03:15] <cestislife> RacerHayden, That would be it, and would be better in the long run, I suppose.
#266 [03:15] <halid> hello
#267 [03:15] <halid> listion here
#268 [03:15] <RacerHayden> ok, thanks. Any advice on a good card, or shall I just research online?
#269 [03:16] <halid> i have been for this case for over 3 weeks
#270 [03:16] <cestislife> RacerHayden, Afraid that is outside the scope of the channel. But a general guideline is that any graphics card made within the past few years should be sufficient.
#271 [03:16] <RacerHayden> OK, thanks a lot for your help.
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#273 [03:17] <cestislife> halid, We cannot provide any sort of support for any third party servers, as we do not control them.
#274 [03:17] <cestislife> This channel is run by volunteers. We offer only technical support.
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#277 [03:34] <Tomeo> hi
#278 [03:36] * LuckyBoy [LuckyBoy@notlogged] has joined #minecrafthelp
#279 [03:37] <Tomeo> when i try to play minecraft it takes me to the game output and this comes up
#280 [03:37] <Tomeo> [18:35:04] [Client thread/INFO]: Setting user: polapolo [18:35:04] [Client thread/INFO]: (Session ID is token:d84f2e888127467195a09569098687c9:ba86a32d21184a93b6b4e0b004c3aaaf) [18:35:08] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:35:09] [Client thread/INFO]: Reloading ResourceManager: Default [18:35:10] [Sound Library Loader/INFO]: Starting up SoundSystem... [18:35:10] [Thread-6/INFO]: Initializing LWJGL OpenAL [18:35:
#281 [03:37] <Tomeo> what do i do
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#283 [03:41] <Anna> $$> Tomeo pastebin
#284 [03:41] <Anna> $$> Tomeo paste
#285 [03:42] <Anna> ??> Tomeo paste
#286 [03:42] <Absol> Tomeo: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#287 [03:42] <Tomeo> thx
#288 [03:43] * Really_Cool_Guy [Really_Cool_Guy@notlogged] has joined #minecrafthelp
#289 [03:44] <Tomeo> My minecraft name?
#290 [03:44] * Really_Cool_Guy [Really_Cool_Guy@notlogged] has quit. (Client Quit)
#291 [03:47] <Tomeo> My url
#292 [03:47] <Tomeo> http://paste.ubuntu.com/12312781/
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#296 [04:11] <tdszde111> jjjjjjdw
#297 [04:11] <tdszde111> .kowkj
#298 [04:11] <Reaper> Hi everybody! I wanted to make a gift for my cousin and a guy online gave me his mc account. We managed to change the email (I used a Maildrop email since my cousin would change it later anyway) and password,but now in order to connect I need to answer the security questions. The problem is that the guy doesn't remember the answers and whenever I tried to reset the questions,I didn't recieve any emails. What can I do?
#299 [04:11] * JoBLnwZa [JoBLnwZa@notlogged] has joined #minecrafthelp
#300 [04:11] <JoBLnwZa> Hi
#301 [04:11] <tdszde111> jkkkl1222
#302 [04:11] <JoBLnwZa> d
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#305 [04:12] <Reaper> PS: I already have a Minecraft account of my own,if that helps.
#306 [04:12] <tdszde111> ilop
#307 [04:12] <tdszde111> fcl
#308 [04:12] <JustSMD> help
#309 [04:12] <JustSMD> my mc crashed always
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#314 [04:18] <Tomeo> Absol my URL is http://paste.ubuntu.com/12312781/
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#318 [04:28] <Reaper> I suppose no one can help me with my problem... If I try to contact Mojang,how many days will it take to get a response?
#319 [04:29] * TeoShot [TeoShot@notlogged] has joined #minecrafthelp
#320 [04:29] <TeoShot> hello guys
#321 [04:29] <GreyVulpine> Reaper - 2-3 weeks.
#322 [04:30] <TeoShot> i forgot my secrity answers and i cant enter my email address and i wanna change it
#323 [04:30] <GreyVulpine> TeoShot - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#324 [04:31] <Reaper> ok then. Thanks, GreyVulpine :)
#325 [04:31] <TeoShot> i have already sent 1
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#327 [04:31] <TeoShot> before 2 days
#328 [04:31] <TeoShot> no answer
#329 [04:31] <GreyVulpine> TeoShot - Mojang Support takes about 2-3 weeks to reply
#330 [04:31] <TeoShot> waaaaaaaaaaaaaaaaaaaaaa
#331 [04:31] <TeoShot> ok
#332 [04:32] <Tomeo> is absol on
#333 [04:32] <TeoShot> i will wait
#334 [04:32] <Tomeo> is absol on
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#336 [04:32] <GreyVulpine> Absol is a bot. It's always on.
#337 [04:32] <Tomeo> ooooooooooo
#338 [04:32] <Tomeo> lo
#339 [04:32] <Tomeo> lol
#340 [04:32] <Tomeo> are you a bot too
#341 [04:32] <GreyVulpine> Seriously?
#342 [04:33] <Tomeo> but i need help with this http://paste.ubuntu.com/12312781/
#343 [04:33] <Tomeo> the bot told me to do this
#344 [04:34] <GreyVulpine> Ah, neat.
#345 [04:34] <Tomeo> what do you mean
#346 [04:35] <GreyVulpine> Basically, modded server is causing that issue for you, nothing you can do about it unless you're running that server. Find a different server
#347 [04:35] <Tomeo> how
#348 [04:35] <GreyVulpine> How.. what?
#349 [04:37] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#350 [04:37] <Tomeo> do change server i know nothing about computers and are you saying that the adminerstraiter is doing this
#351 [04:37] * Ritsuka is now known as Kaname
#352 [04:37] <GreyVulpine> Tomeo - I'm saying, that problem is caused by the server being modded. The issue is nothing you can fix, unless you're the administrator of that server.
#353 [04:38] <Tomeo> thank you
#354 [04:38] <Tomeo> sorry for wasting your time
#355 [04:38] <GreyVulpine> No worries
#356 [04:38] <Tomeo> you da man
#357 [04:39] <Tomeo> ;)
#358 [04:39] <Tomeo> bye
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#367 [04:59] <mzf> g
#368 [04:59] <mzf> mmmm
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#373 [05:10] <kev> can i get a refund from downloading minecraft
#374 [05:13] <GreyVulpine> kev - https://help.mojang.com/customer/portal/articles/359338
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#377 [05:20] <kev> _thanks
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#381 [05:53] <SapperCrutch> hello everyone
#382 [05:53] <SapperCrutch> Is anyone around that could help me configure my MC server?
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#389 [07:05] <Trippenfaust_> Hello, someone is alive?
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#391 [07:08] <Trippenfaust_> anyone knows how this can occur when importing parallax occlusion mapping ? http://imgur.com/JVs9qkP
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#395 [07:37] <blocks> i need help with minecraft commands in 1.8.8
#396 [07:38] <blocks> what is the command to destroy block in a curent area?
#397 [07:39] <blocks> i need to destroy blocks that are in 74+ to the height of the world
#398 [07:40] <blocks> anybody?? plz?
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#408 [08:08] <bartek2006> fs54y
#409 [08:09] <bartek2006> ysskeuskfhuuskffhsuefhskfeiiisfjsihskhfskleifhslehfdijjjj
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#422 [08:17] <duartemonetiro> hello can someone help me with a problkem that i have on minecrfat?
#423 [08:17] <Clock> what problem
#424 [08:18] <duartemonetiro> its with my minecraft forge
#425 [08:18] <duartemonetiro> i install all my mods from skydaz
#426 [08:18] <Clock> ??> duartemonetiro mods
#427 [08:18] <Absol> duartemonetiro: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#428 [08:18] <Absol> duartemonetiro: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#429 [08:19] <duartemonetiro> the game crashes with minecraft forge 1.7.10
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#447 [08:39] <NyoJOSH> Hey, I was just playing Minecraft Survival Games on a server and my Minecraft suddenly said "OpenGL error 1285 (Out of memory" and then crashed
#448 [08:39] <Tomeo> Can I access minecraft on a browser?
#449 [08:40] <Clock> Tomeo, no
#450 [08:40] <NyoJOSH> Can someone help me please?
#451 [08:40] <Clock> ??> NyoJOSH launcher/game-output
#452 [08:40] <NyoJOSH> Here is the crash report http://pastebin.com/tP6rpWfY
#453 [08:41] <CrystalMare> NyoJOSH are you using a texture pack ?
#454 [08:41] <CrystalMare> Tomeo, no
#455 [08:41] <CrystalMare> ??> CrystalMare index
#456 [08:41] <Absol> CrystalMare: See https://cp.ae97.net/factoid for the Absol Database System
#457 [08:41] <Absol> NyoJOSH: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#458 [08:41] <Absol> NyoJOSH: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#461 [08:41] <NyoJOSH> I am, it only uses 2 textures though
#462 [08:41] <NyoJOSH> Absol, that was my game output http://pastebin.com/tP6rpWfY
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#464 [08:42] <Tomeo> Dam you should make it so you can access it on a browser.
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#466 [08:42] <CrystalMare> That's not possible ;)
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#468 [08:43] <Clock> Tomeo, do you play other games in browser too?
#469 [08:43] <Tomeo> yeh
#470 [08:44] <NyoJOSH> Any reason why my Minecraft has crashed, guys? http://pastebin.com/tP6rpWfY
#471 [08:44] <CrystalMare> It ran out of memory
#472 [08:44] <NyoJOSH> -.- That's what im wondering
#473 [08:44] <CrystalMare> Are you using any mods ?
#474 [08:44] <NyoJOSH> Why did It run out of memory and how can i stop it
#475 [08:44] * GingerGeek [GingerGeek@notlogged] has joined #minecrafthelp
#476 [08:44] <NyoJOSH> no, no mods
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#479 [08:44] <Tomeo> I did play minecraft downloaded but my admin stopped it somehow.
#480 [08:45] <CrystalMare> If you have a highres texture pack then you may need to allocate more memory
#481 [08:45] <NyoJOSH> It only uses 2 textures, and I only have a 32-bit Windows so how do I do that
#482 [08:45] <CrystalMare> ^ That's your problem
#483 [08:46] <NyoJOSH> I don't know if my PC is capable of 64 bit
#484 [08:46] <CrystalMare> You can't allocate enough memory, and if are using aditional textures you are very likely low on memory
#485 [08:46] <Tomeo> Just don't use a textures
#486 [08:46] <NyoJOSH> And I don't know how to check if it is capable on windows 10
#487 [08:46] <CrystalMare> If it is an old computer, then I wouldn't install windows 10
#488 [08:46] <NyoJOSH> It's not an old computer
#489 [08:47] <Clock> ??> NyoJOSH win/dxdiag
#490 [08:47] <NyoJOSH> I've had windows 10 installed for a long time and minecraft has worked perfectly
#491 [08:47] <Absol> NyoJOSH: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#492 [08:47] <CrystalMare> Thanks Clock
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#494 [08:47] <Tomeo> absol is a bot right
#495 [08:47] <CrystalMare> Yes
#496 [08:47] <CrystalMare> ??> Tomeo bot
#497 [08:47] <Absol> Tomeo: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#498 [08:48] <Tomeo> sorry
#499 [08:49] <NyoJOSH> Here is the dxdiag http://pastebin.com/ZwSUQbnX
#500 [08:53] <NyoJOSH> ^^ Help pls
#501 [08:53] * samuel777 [samuel777@notlogged] has joined #minecrafthelp
#502 [08:53] <Clock> NyoJOSH, your system supports 64-bit
#503 [08:54] <NyoJOSH> How can I upgrade from 32-bit to 64-bit? (windows 10)
#504 [08:54] <samuel777> yo quiero jugar minicraft
#505 [08:54] <CubeTheThird> you can't upgrade. You have to do a clean install for that
#506 [08:54] <NyoJOSH> Do I need a disc for that?
#507 [08:55] <Clock> ??> samuel777 lang/es
#508 [08:55] <Absol> samuel777: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#509 [08:56] <NyoJOSH> Do I need a disc to clean install?
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#516 [09:03] <willian> ,nmmm,
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#519 [09:07] <PlumaLunar> I need help!
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#524 [09:09] <PlumaLunar> I can not find the file Minecraft Installer.msi
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#526 [09:09] <Andrio> It's here: http://minecraft.net/download
#527 [09:10] <PlumaLunar> I can not find the file Minecraft Installer.msi
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#531 [09:12] <NyoJOSH> How do I clean install on windows 10 then go to 64-bit windows? Help please
#532 [09:14] <Clock> NyoJOSH, http://answers.microsoft.com/en-us/windows/wiki/windows_10-win_upgrade/how-to-switch-from-32-bit-versions-of-windows-to/40d90c4e-8845-4bcb-bb2f-aeab312caf74
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#544 [09:31] <Sodabuns> I'm having problems with playing minecraft for pc on windows 10 and whenever I try to launch the game it gives me an error and says "Pixel Format Not Accelerated". It also says something about opengl not being supported and my drivers being outdated while they are up to date. Here's a link to my DxDiag: http://paste.ubuntu.com/12314073/
#545 [09:32] <Andrio> Sodabuns, I'm afraid your graphics chipset is not supported on Windows 10
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#552 [09:58] <Onimetsuki> Hi all, need a bit of help if you could. I am trying to run the Soartex_Fanver texture pack. Every time that I try it crashes minecraft. I have no problems running it at home and ive tried a few differnt things to get it running it here. Ive hit a brick wall and was wondering if anyone had a minute to spare.
#553 [09:59] <Excivius> Hi guys! I just bought a multiplayer server, can I convert my singelplayer to multiplayer?
#554 [10:00] * CrystalMare is now known as Crystal|AFK
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#556 [10:02] <nizzlebizzle> I always get connection lost timed out errors after a few seconds of being on any server. Even on Realms. Running 1.8.8 and Windows 10. Is this a Windows 10 thing? I've tried turning off all firewalls and manually setting Java to Direct Connect.
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#560 [10:05] <ShadowLink_> Any one actually here to help?
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#562 [10:09] <Andrio> ??> ShadowLink_ launcher/crash-log
#563 [10:09] <Absol> ShadowLink_: We need to see your crash log, which appears after a crash.
#564 [10:09] <Absol> ShadowLink_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#565 [10:10] <ShadowLink_> Im asking because my friend Onimetsuki asked and no one responded
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#567 [10:12] <Andrio> Well
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#569 [10:12] <Andrio> I'd like to see the crash report.
#570 [10:12] <ShadowLink_> He is getting the crash report now
#571 [10:14] <Onimetsuki> Thanks guys for helping out guys/gals think I have it figured out. Was a driver issue that I do believe I have gotten resolved. Sorry for troubleing you.
#572 [10:15] <Onimetsuki> sorry for my low english skills.... its still early
#573 [10:15] <Andrio> Mhm
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#575 [10:18] <JebigaHBC> Hey all ^^ at first sorry for my bad englisch ...i have a problem with my minecraft account ... i cant log in and if i want reset my pw or when i ask for my username i dont get a email .... pls help me 4
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#578 [10:23] <GhostEdo> my minecraft crashes
#579 [10:23] <GhostEdo> i can t open it
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#581 [10:24] <GhostEdo> is somebody online please?
#582 [10:24] <GhostEdo> i have just installed windows 10 and minecraft doesn t open anymore
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#584 [10:25] <GhostEdo> ritsuka
#585 [10:25] * Ritsuka is now known as Kaname
#586 [10:25] <GhostEdo> minecraft doesn t work anymore
#587 [10:25] <GhostEdo> it crashes
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#589 [10:26] <GhostEdo> pls can someone reply?
#590 [10:26] <GreyVulpine> GhostEdo - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#591 [10:26] <GhostEdo> ok
#592 [10:27] <GhostEdo> the crash report?
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#594 [10:28] <GreyVulpine> GhostEdo - Yes please.
#595 [10:28] <GhostEdo> http://paste.ubuntu.com/12314530/
#596 [10:29] <GreyVulpine> Video driver issue, please follow:
#597 [10:29] <GreyVulpine> GhostEdo - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#598 [10:29] <GhostEdo> ok thank you
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#602 [10:34] <GhostEdo> http://paste.ubuntu.com/12314560/
#603 [10:34] <GhostEdo> here it is
#604 [10:34] <pr_GLAIG> http://paste.ubuntu.com/12314547/ please help
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#606 [10:35] <GhostEdo> have you found the problem?
#607 [10:36] <GreyVulpine> GhostEdo - Yes
#608 [10:36] <GhostEdo> what do i have to do?
#609 [10:36] <GreyVulpine> GhostEdo - If you give me a minute, I can tell you
#610 [10:36] <GhostEdo> ok sorry
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#613 [10:38] <GreyVulpine> GhostEdo - Looks like the video chipset inside that notebook, an Nvidia Geforce Go 7400 series, is no longer being supported by Nvidia. The latest drivers I can find for it are only available up to Windows 8. Since you've updated to windows 10, there are no current drivers available for it.
#614 [10:38] <GhostEdo> so?
#615 [10:38] <GhostEdo> how do i play minecraft?
#616 [10:39] <GreyVulpine> GhostEdo - Nothing I can do to help you, unless you can reinstall with an earlier version of windows, or find a different computer to play on
#617 [10:39] <GhostEdo> how do i install another version of windows?
#618 [10:39] <GreyVulpine> GhostEdo - How did you install windows 10?
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#621 [10:40] <GhostEdo> with this link http://www.microsoft.com/en-us/software-download/windows10
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#623 [10:41] <GreyVulpine> And you've updated it from windows 7? 8?
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#626 [10:41] <GhostEdo> 7
#627 [10:42] <GhostEdo> from windows 7
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#629 [10:42] <GreyVulpine> ??> GhostEdo win/downgrade
#630 [10:42] <Absol> GhostEdo: To downgrade from Windows 10 to a previous version, please follow this link: http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
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#632 [10:43] <GhostEdo> thank you
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#639 [10:47] <emeralds_miner> hi all. as of this afternoon, logging in to minecraft with my account is not working anymore. i can reset it with my e-mail address, and that seems to work fine, but the moment i log in, i get the message 'Error! Unknown e-mail address or password.'.... are there account problems at the moment?
#640 [10:47] <GreyVulpine> After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours.
#641 [10:48] <emeralds_miner> ok, so if everything is fine, i should be able to login after three hours. i'll reset my password once and wait three hours. thanks for the info!
#642 [10:48] * GreyVulpine nods
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#643 [10:50] <Dinirex> hello
#644 [10:50] <Dinirex> can somebody help me?
#645 [10:50] <GreyVulpine> Dinirex - How can we help?
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#647 [10:51] <lukeian2012> Any one on to help?
#648 [10:51] <Dinirex> i have problems with sratring minecraft
#649 [10:51] <Dinirex> http://paste.ubuntu.com/12314619/
#650 [10:51] <lukeian2012> http://paste.ubuntu.com/12314643/
#651 [10:52] <lukeian2012> same i cant get on either
#652 [10:52] <Dinirex> hah
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#654 [10:52] <Dinirex> unlucky
#655 [10:53] <GreyVulpine> Dinirex - Looks like that computer's video chipset needs to be updated. Unfortunately, since windows 10 forces users to update video chipset drivers through windows update, and they haven't released any updated drivers for the intel 3000 series yet, there's nothing we can do to help, other than to tell you to wait for Microsoft.
#656 [10:53] <GreyVulpine> lukeian2012 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#658 [10:54] <Dinirex> oh, o'k, thanks for help
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#660 [10:55] <lukeian2012> ok thanks imgoing to have to downgrade back to windows 7
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#664 [11:08] <Whitehat97> Minecraft.net and mojang.com are booth telling my my email and/or password are inccorect when i have emails from mojang confirming email adress and i have changed my password to make sure i am putting it in correctly. this is very frustrating
#665 [11:09] <GreyVulpine> Whitehat97 - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours.
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#668 [11:10] <Whitehat97> GreyVulpine thank you, i did not know that tho i prolly should have guessed. Just to be sure. This lockout would be on booth mojang and mc.net aswell as the mc Launcher its self?
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#671 [11:12] <GreyVulpine> Whitehat97 - As far as I'm aware.
#672 [11:12] <Whitehat97> Thank you
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#678 [11:22] <iiQuicKx> hello
#679 [11:22] <iiQuicKx> my account on minecraft iiquickx and i forget password and email :(
#680 [11:22] <iiQuicKx> what would i do ?
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#686 [11:29] <Andrio> ??> iiQuicKx account/send-email
#687 [11:29] <Absol> iiQuicKx: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#688 [11:29] <Hugo> It won't let me log into my account on Minecraft
#689 [11:30] <Hugo> It works with my friends with his wifi but it won't work at my house
#690 [11:31] <Andrio> Hugo, sounds like your IP address is locked out.
#691 [11:31] <Andrio> Try again in three hours.
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#698 [11:37] <iiQuicKx> ???
#699 [11:38] <cocojoboy_> my mc wont start
#700 [11:38] <cocojoboy_> i had to do this
#701 [11:38] <cocojoboy_> copy all and paste in unbute
#702 [11:38] <iiQuicKx> i forget all
#703 [11:38] * PrimoNerdDXXD [PrimoNerdDXXD@notlogged] has joined #minecrafthelp
#704 [11:38] <cocojoboy_> can someone help ?
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#708 [11:40] <iiQuicKx> can someone help me?
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#715 [11:48] <mica> hrytryuutrreytu65ur6tutyr
#716 [11:49] <mica> ------------------ System Information ------------------ Time of this report: 9/8/2015, 12:24:45 Machine name: PIZA Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150715-0600) Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: GA-MA69VM-S2 BIOS: Award Modular BIOS v6.00PG Processor
#717 [11:49] <mica> please help
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#727 [11:59] <PrimoNerdDXXD> meu minecraft ta crashando n sei por que
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#741 [12:09] <ITS_Beast_Mode24> hay
#742 [12:10] <ITS_Beast_Mode24> i have the problem i have change my name (monday in germany 18 clock and i cann not going on the server i becomm ever the error Bad login pls help me :'(
#743 [12:11] <Clock> ??> ITS_Beast_Mode24 launcher/relog
#744 [12:11] <Absol> ITS_Beast_Mode24: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
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#746 [12:12] <ITS_Beast_Mode24> i have doit all restart pc restart launcher restart router :(
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#750 [12:21] <RelaxinqPvP> hey
#751 [12:21] <RelaxinqPvP> hey
#752 [12:21] <RelaxinqPvP> i cant login to my accounte help me!
#753 [12:21] <RelaxinqPvP> i cant login to my accounte help me! pls help me!
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#764 [12:31] <ITS_Beast_Mode24> i have all restartet and i have the same problem -.-"
#765 [12:32] <ITS_Beast_Mode24> you ann me not help -.-" ?
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#768 [12:35] <ITS_Beast_Mode24> and this is support xD ?
#769 [12:36] <ITS_Beast_Mode24> i waiting 30 minuts and dont becoom help -.-"
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#773 [12:38] <ITS_Beast_Mode24> i have fix this
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#776 [12:40] <ITS_Beast_Mode24> bye bye bad support
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#784 [12:43] <Murilete2000> http://paste.ubuntu.com/12315349/
#785 [12:44] <Murilete2000> como resolver o problema de graficos
#786 [12:44] <Murilete2000> ?
#787 [12:44] <Bugboy1028> hold on
#788 [12:44] <Murilete2000> Oque?
#789 [12:45] <Murilete2000> O que é para fazer?
#790 [12:45] <Bugboy1028> ??> Murilete2000 lang/es
#791 [12:45] <Absol> Murilete2000: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#792 [12:45] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#793 [12:46] <Murilete2000> How to solve problem or graphics?
#794 [12:46] <Murilete2000> How to solve problem or graphics?
#795 [12:46] <Domi04505> hi
#796 [12:46] <Bugboy1028> Murilete2000, no spammin
#797 [12:46] <Domi04505> wer deutsch
#798 [12:46] <Murilete2000> whats?
#799 [12:47] <Bugboy1028> Also Murilete2000, your graphics card is too old to support your Operating System
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#801 [12:47] <Bugboy1028> Domi04505, can you please try google translate to speak?
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#804 [12:48] <Murilete2000> need of plays
#805 [12:48] <Murilete2000> how to solve isso?
#806 [12:48] <Bugboy1028> Can you reword what you said, Murilete2000?
#807 [12:49] <Murilete2000> how to solve isso?
#808 [12:49] <Bugboy1028> You will need to DOWNGRADE your Operating System
#809 [12:49] <Bugboy1028> You will need to go back to Windows 7, 8 or 8.1 depends on your drivers
#810 [12:49] <mattym> 7
#811 [12:49] <Murilete2000> What's that
#812 [12:49] <Murilete2000> ?
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#815 [12:50] <Murilete2000> but how to change again
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#817 [12:51] <Murilete2000> but how to change again?
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#819 [12:52] <timme> http://paste.ubuntu.com/12315415/
#820 [12:53] <Bugboy1028> Murilete2000, hold on
#821 [12:53] <Murilete2000> whats?
#822 [12:53] <timme> problems..
#823 [12:53] <Bugboy1028> Murilete2000, http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#824 [12:54] <timme> thx but i have windows 7.....problems with driver??
#825 [12:54] <Bugboy1028> timme, do you see your nickname on my previous line?
#826 [12:55] <Bugboy1028> IF not, it is not for you.
#827 [12:55] <timme> haaha okay XD
#828 [12:55] <Bugboy1028> However driver you need to install is this: http://developer.amd.com/redirect/?newPage=https://www2.ati.com/drivers/amd-catalyst-omega-14.12-with-dotnet45-win7-64bit.exe .
#829 [12:55] <Bugboy1028> Please install , restart computer and try Minecraft again
#830 [12:56] <Murilete2000> I'm talking after all
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#832 [12:56] <timme> okay
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#834 [12:57] <Bugboy1028> if it doesnt work, timme... try https://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
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#853 [13:36] <Meow> Anyone here?
#854 [13:37] <mattym> Meow, Yes
#855 [13:37] <Meow> http://imgur.com/rL4rXPI Making a texture pack, how do I fix this?
#856 [13:37] <Meow> I need to change the title of the minecraft screen. But when I did so, here is my result: http://imgur.com/rL4rXPI What did I do wrong, and how do I fix it? The text is supposed to be Pikacraft btw.
#857 [13:37] <mattym> Meow, That is working as intended
#858 [13:38] <mattym> Meow, Look at the way the texture is set up, then look at how it looks on screen in default
#859 [13:38] <Meow> The title screen in the picture.
#860 [13:38] <Meow> It is all messed up.
#861 [13:38] <mattym> Meow, Its not, the texture file may be one word ontop of the other, but the game splits the top and bottom of the texture, then puts them side by side on screen
#862 [13:39] <Meow> You mean how the texture looks in the texture pack files?
#863 [13:39] <Meow> Ohh ok.
#864 [13:39] <Meow> Thx for the help.
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#873 [13:54] <TheXDTeam> i wanted to change the email of my account to a new email and i accidently wrote at the end .co not .com and i can't change the email again i need to acces my old email to see the purchase ID but my old email was hacked
#874 [13:55] <GreyVulpine> TheXDTeam - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#876 [13:58] <TheXDTeam> Thanks :)
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#878 [13:58] <Zay> 1.8 ia crashing everytime i try to load it
#879 [13:58] <GreyVulpine> Zay - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#901 [14:47] <Richie> Hi
#902 [14:47] <Richie> Hi
#903 [14:47] <CubeTheThird> hello Richie
#904 [14:48] <Richie> Dhjsjdj
#905 [14:48] <CubeTheThird> Richie, do you need something?
#906 [14:48] <Richie> I have of minecraft
#907 [14:49] <CubeTheThird> Richie, what's the problem?
#908 [14:49] <Richie> I played online for a wile and one day it said play demo no play online
#909 [14:49] * tuttu [tuttu@notlogged] has joined #minecrafthelp
#910 [14:49] <CubeTheThird> Richie, what is your minecraft username?
#911 [14:49] <Richie> What do I do
#912 [14:50] <CubeTheThird> Richie, please answer my question
#913 [14:50] * tiago [tiago@notlogged] has joined #minecrafthelp
#914 [14:50] <Richie> zZz_EPICzZz_zZz
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#916 [14:50] <CubeTheThird> Richie, you are most likely logging in with the wrong email address
#917 [14:51] <Richie> Trust me I'm not I even logged out and changer my password with the email
#918 [14:52] <CubeTheThird> Richie, login to account.mojang.com/me
#919 [14:52] * xXtareqXx [xXtareqXx@notlogged] has joined #minecrafthelp
#920 [14:53] * xXtareqXx [xXtareqXx@notlogged] has quit. (Client Quit)
#921 [14:56] <Richie> K I did it
#922 [14:56] <CubeTheThird> Richie, do you see your minecraft username on that page?
#923 [14:57] <Richie> No
#924 [14:57] * thegreenperson [thegreenperson@notlogged] has joined #minecrafthelp
#925 [14:57] <CubeTheThird> Richie, then you are logged in with the wrong email/mojang account
#926 [14:58] * EdizPbP [EdizPbP@notlogged] has joined #minecrafthelp
#927 [14:58] <Richie> I don't see it but it alows me to log out
#928 [14:59] <EdizPbP> Hi Richie
#929 [14:59] <thegreenperson> pixel format not accelerated no drivers were updateable heres my link to ubuntu patebin: http://paste.ubuntu.com/12316176/
#930 [14:59] <CubeTheThird> Richie, if you login to the game with a Mojang account, that does not have Minecraft on it, you get the demo
#931 [14:59] <EdizPbP> I have problem to enter game
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#933 [14:59] <CubeTheThird> Richie, your minecraft account is on a different Mojang account
#934 [14:59] <CubeTheThird> thegreenperson, one moment
#935 [14:59] <CubeTheThird> EdizPbP, what problem?
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#937 [15:00] <CubeTheThird> thegreenperson, you did not paste the complete report onto the website
#938 [15:00] <EdizPbP> I am trying to login account and game
#939 [15:00] <Alex47625> Help me i got windows ten and now i cant play minecraft http://paste.ubuntu.com/12316197/
#940 [15:00] <EdizPbP> But,I can not
#941 [15:00] <CubeTheThird> EdizPbP, what happens?
#942 [15:00] <CubeTheThird> Alex47625, one moment
#943 [15:00] <Alex47625> ok
#944 [15:00] <EdizPbP> User name and password are giving error
#945 [15:01] <EdizPbP> I have reset password several times
#946 [15:01] <CubeTheThird> Alex47625, try download and install https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#947 [15:01] <CubeTheThird> ??> EdizPbP login/throttle
#948 [15:01] <Absol> EdizPbP: Your login is being throttled, which will prevent you from logging in.
#949 [15:01] <Absol> EdizPbP: You will have to wait 3 hours without logging in for it to reset.
#950 [15:01] <Alex47625> ok thanks
#951 [15:01] <EdizPbP> But,Still.I can not
#952 [15:02] <CubeTheThird> EdizPbP, read what Absol said. wait 3 hours before trying again
#953 [15:02] <EdizPbP> Ok.Thanks
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#957 [15:04] <thegreenperson> full report: http://paste.ubuntu.com/12316235/
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#959 [15:05] <GreyVulpine> thegreenperson - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#960 [15:05] <thegreenperson> ok thanks
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#967 [15:19] <Jewel> My xbox 360 just updated or minecraft game and now i am unable to add in another player. Any suggestions?
#968 [15:19] * imslipperyfellow [imslipperyfellow@notlogged] has quit. (Quit: Web client closed)
#969 [15:19] <CubeTheThird> Jewel, online, or splitscreen?
#970 [15:19] <Jewel> Splitscreen
#971 [15:20] <CubeTheThird> Jewel, just to be sure, the console is connected to an HDTV with an HDMI cable, correct?
#972 [15:20] <Jewel> I could add up to3 players before and now it won't let any
#973 [15:20] <Jewel> Yes
#974 [15:20] <CubeTheThird> Jewel, can you make sure the console is using a 1080p video mode>?
#975 [15:21] <Jewel> Honestly I'm not sure how to on my television. I'm on the hdmi 1 channel
#976 [15:21] * Bell is now known as Kirito
#977 [15:22] <CubeTheThird> Jewel, it should be a setting in the console itself
#978 [15:22] <emeralds_miner> exit
#979 [15:22] <CubeTheThird> I think
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#981 [15:22] <Jewel> On the xbox you mean?
#982 [15:22] <CubeTheThird> yes
#983 [15:23] <Jewel> Under the preferences?
#984 [15:23] <CubeTheThird> I'm not sure actually. Never used an xbox
#985 [15:23] <Jewel> Lol you're missing out then :)
#986 [15:23] <CubeTheThird> meh
#987 [15:23] <Jewel> I've never played this on the computer yet
#988 [15:24] <CubeTheThird> I quite enjoy it on PC
#989 [15:24] <Jewel> Thats what everyone else says
#990 [15:24] <CubeTheThird> not gonna downplay the console editions though. Quite a few users have it
#991 [15:24] <CubeTheThird> I think it's the most sold downloadable game for console
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#993 [15:26] <Jewel> It worked..i had to change hd setting in the console..thabks so much cube :)
#994 [15:26] <CubeTheThird> oh good!
#995 [15:26] <Jewel> And yes i agree..veey user friendly
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#997 [15:27] <CubeTheThird> well have fun!
#998 [15:27] <Jewel> Any word in spawning herobrine on 360? Lol
#999 [15:28] * CubeTheThird facepalms
#999 [15:28] <Jewel> Hahaha
#1000 [15:28] <CubeTheThird> you wouldn't believe how many people come here claiming they've discovered herobrine
#1001 [15:28] <Jewel> Oh i bet! Im sure it gets old quick
#1002 [15:29] <CubeTheThird> very
#1003 [15:29] <CubeTheThird> worst is that people strongly believe it
#1004 [15:29] <CubeTheThird> I once had a mother who said their kid was having nightmares about it
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#1007 [15:29] <Jewel> Because some see vidies with mods i assume?
#1008 [15:29] <Bugboy1028> yup
#1009 [15:30] <Jewel> Thats ridiculous lol
#1010 [15:30] <CubeTheThird> even rumours on the playground at school
#1011 [15:30] <Jewel> As if youre supposed to control them yourself
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#1013 [15:30] <Jewel> A mod would be cool but im sure would get old
#1014 [15:30] <CubeTheThird> I've seen the odd mod
#1015 [15:31] <CubeTheThird> actually, funny story
#1016 [15:31] <Jewel> Do tell...
#1017 [15:31] <CubeTheThird> there was a cracked version of the game, which would insert a herobrine-like character into the game, called Lick
#1018 [15:31] <CubeTheThird> for a time, there were tons of bug reports about it, with screenshots and everything
#1019 [15:31] <Jewel> Lick? Lol
#1020 [15:31] <CubeTheThird> yup
#1021 [15:32] <Jewel> Weird name
#1022 [15:32] <GreyVulpine> Friggin cracked clients.
#1023 [15:32] <CubeTheThird> not sure if its a portuguese thing, but that's the language of the crack
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#1025 [15:32] <Jewel> Interesting
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#1027 [15:32] <Cub1nator> So I have a problem with my RAM, I think. Whenever i enter the game it crashes and says "out of memory". I have 8GB of RAM, 64bit java and other games run smoothly. Does anyone know what the problem is?
#1028 [15:32] <GreyVulpine> Cub1nator - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1029 [15:33] <CubeTheThird> inb4 sphax pack
#1030 [15:33] <Jewel> I love the videos where they change their skin theb try to act like hero
#1031 [15:33] <Cub1nator> done
#1032 [15:34] <CubeTheThird> Cub1nator, give the link to your paste here
#1033 [15:34] <Cub1nator> http://paste.ubuntu.com/12316374/
#1034 [15:34] <CubeTheThird> Cub1nator, that's not the crash report
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#1037 [15:35] <Cub1nator> http://paste.ubuntu.com/12316389/
#1038 [15:35] <Jewel> Thanks foe the help guys :)
#1039 [15:35] <Cub1nator> srz didnt understand you there
#1040 [15:35] <Jewel> For*
#1041 [15:35] <CubeTheThird> no problem :3
#1042 [15:36] <CubeTheThird> Cub1nator, did you try editing your JVM arguments? YOur report says your max memory is 243 MB
#1043 [15:36] <Cub1nator> where can i do that
#1044 [15:36] <GreyVulpine> -Xmx2G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M -Xmx256M
#1045 [15:37] <CubeTheThird> oh it shows it eh?
#1046 [15:37] <Cub1nator> oh i did that
#1047 [15:37] <CubeTheThird> remove that
#1048 [15:37] <Cub1nator> -Xmx2G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
#1049 [15:37] <CubeTheThird> yes
#1050 [15:37] <CubeTheThird> or uncheck the box
#1051 [15:38] <Cub1nator> it says its 2G
#1052 [15:38] <Cub1nator> not 243
#1053 [15:38] <CubeTheThird> the last one is -Xmx256M
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#1055 [15:38] <CubeTheThird> so if you take off some overhead, you get 243
#1056 [15:38] <Cub1nator> so what should i write at the last one exactly?
#1057 [15:39] <GreyVulpine> Remove it
#1058 [15:39] <CubeTheThird> Xmx dictates maximum memory
#1059 [15:39] <CubeTheThird> if you're looking to do minimum that would be Xms
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#1061 [15:40] <Cub1nator> so i should remove -Xmx2G?
#1062 [15:40] <CubeTheThird> no, remove the -Xmx256M
#1063 [15:40] <Cub1nator> that one isnt there
#1064 [15:40] <Cub1nator> i mean i cant remove it
#1065 [15:40] <Cub1nator> i dont see it
#1066 [15:40] <CubeTheThird> oh.. I wonder if it's being inserted
#1067 [15:41] <CubeTheThird> ??> Cub1nator launcher/log
#1068 [15:41] <Absol> Cub1nator: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1069 [15:41] <Absol> Cub1nator: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1070 [15:41] <Cub1nator> this is what i have : -Xmx2G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
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#1072 [15:42] <Cub1nator> http://paste.ubuntu.com/12316434/
#1073 [15:43] <Cub1nator> here u go
#1074 [15:43] <CubeTheThird> one moment
#1075 [15:43] <CubeTheThird> hmm don't see it there
#1076 [15:44] <CubeTheThird> Cub1nator, do you have Razor Synapse?
#1077 [15:44] <Cub1nator> i dont know what that is
#1078 [15:45] <GreyVulpine> Cub1nator - Please copy and post this file to http://paste.ubuntu.com - C:\Users\HOME\AppData\Roaming\.minecraft\crash-reports\crash-2015-09-08_22.26.22-client.txt
#1079 [15:45] <CubeTheThird> hmm so not likely that
#1080 [15:46] <buddy> I can't get onto any servers, every time I attempt to connect to a server I get this. "java.net.ConnectExeption: Connection timed out: no further information:" Does anyone know how this can be resolved?
#1081 [15:46] <CubeTheThird> buddy, what server are you trying to reach?
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#1083 [15:46] <Cub1nator> http://paste.ubuntu.com/12316451/
#1084 [15:46] * marcodaniel130 [marcodaniel130@notlogged] has quit. (Client Quit)
#1085 [15:47] <buddy> A friend of mine.
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#1087 [15:47] <CubeTheThird> buddy, what address are you using?
#1088 [15:47] <CubeTheThird> Cub1nator, do you know how to access your system environment variables?
#1089 [15:47] <Cub1nator> no
#1090 [15:48] <GreyVulpine> Cub1nator - Press your Windows+scroll lock button on your keyboard, go to "Advanced system settings"
#1091 [15:48] <buddy> 172.20.10.2:50107
#1092 [15:48] <CubeTheThird> GreyVulpine, scroll lock?
#1093 [15:48] <CubeTheThird> .mcping 172.20.10.2:50107
#1094 [15:48] <ExtremeBot> CubeTheThird: Sorry, but 172.20.10.2:50107 appears to be down! (Request timed out)
#1095 [15:48] <CubeTheThird> !check 172.20.10.2:50107
#1096 [15:48] <Cub1nator> nothing is opening
#1097 [15:48] <GreyVulpine> CubeTheThird - scroll lock, uh, yeah
#1098 [15:49] <GreyVulpine> er
#1099 [15:49] <CubeTheThird> I think it's pause/break
#1100 [15:49] <buddy> yeah.
#1101 [15:49] <GreyVulpine> Windows+Pause, sorry
#1102 [15:49] <CubeTheThird> buddy, sorry, that address doesn't appear to be valid
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#1104 [15:49] <Cub1nator> got it
#1105 [15:49] <buddy> I'll try it with another server and come back. :)
#1106 [15:49] <Cub1nator> System Properties opened
#1107 [15:50] <GreyVulpine> Cub1nator - Click on "Advanced System settings", then "Environment variables". Look for a "_JAVA_OPTIONS v
#1108 [15:50] <GreyVulpine> variable.
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#1110 [15:50] <Cub1nator> found it
#1111 [15:50] <CubeTheThird> ah good
#1112 [15:50] <GreyVulpine> Cub1nator - Open/edit it, copy it here.
#1113 [15:50] <CubeTheThird> remove it
#1114 [15:50] <CubeTheThird> or that
#1115 [15:51] <GreyVulpine> Just want to see what it is first, before we remove it
#1116 [15:51] <CubeTheThird> good point
#1117 [15:51] <Cub1nator> done
#1118 [15:51] <GreyVulpine> Cub1nator - Er?
#1119 [15:51] <GreyVulpine> Cub1nator - What did you do?
#1120 [15:51] <Cub1nator> removed it
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#1122 [15:51] <GreyVulpine> Cub1nator - I suppose that works too... Try minecraft now
#1123 [15:51] <Cub1nator> sec
#1124 [15:52] <lol> how do i get a cape
#1125 [15:52] * lol is now known as Guest26506
#1126 [15:52] <GreyVulpine> lol - By paying for and attending Minecon
#1127 [15:52] <Guest26506> how do i get a free cape
#1128 [15:52] <Cub1nator> crashed
#1129 [15:52] <GreyVulpine> Guest26506 - By working for Mojang as an employee
#1130 [15:52] * Jack [Jack@notlogged] has joined #minecrafthelp
#1131 [15:53] <Cub1nator> doesnt work
#1132 [15:53] <Guest26506> i want a cape
#1133 [15:53] <GreyVulpine> Guest26506 - That's nice
#1134 [15:53] * Jack is now known as Guest16648
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#1136 [15:53] <GreyVulpine> Cub1nator - Erm, new error log please?
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#1138 [15:53] <Guest16648> Hello. My friend recently forgot his username and email. Any ideas how to find his email/username?
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#1140 [15:53] <GreyVulpine> Guest16648 - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1141 [15:53] <GreyVulpine> Guest16648 - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
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#1143 [15:54] <Cub1nator> http://paste.ubuntu.com/12316488/
#1144 [15:55] <GreyVulpine> Cub1nator - Is the environment variables window still open?
#1145 [15:56] * glypso [glypso@notlogged] has joined #minecrafthelp
#1146 [15:56] <Cub1nator> yes it is
#1147 [15:57] <GreyVulpine> Cub1nator - close it, then try minecraft
#1148 [15:57] <Cub1nator> i mean now it is
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#1150 [15:57] <Cub1nator> same thing
#1151 [15:58] <glypso> So i tried loging in to my mojang account because my minecraft wasnt working, it says my email does not exist. I changed my password twice, still didnt work. Im so confused.
#1152 [15:58] <GreyVulpine> Cub1nator - Open the environment variables window back up, is _JAVA_OPTIONS still there?
#1153 [15:58] <Cub1nator> its not
#1154 [15:59] <Cub1nator> got some QTJAVA
#1155 [15:59] <Cub1nator> dont think thats the problem
#1156 [16:01] <glypso> Mojang lets me change my password with my email, so i did. I tried logging in again, doesnt work. It says that my email does not exist, help please!
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#1158 [16:02] <GreyVulpine> glypso - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1159 [16:03] <GreyVulpine> Cub1nator - Hmm.
#1160 [16:03] <GreyVulpine> ??> Cub1nator tools/hjt
#1161 [16:03] <Absol> Cub1nator: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1162 [16:03] <Absol> Cub1nator: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1163 [16:05] <Cub1nator> k
#1164 [16:06] <CubeTheThird> Cub1nator, be sure to close and re-open the game launcher
#1165 [16:07] <Cub1nator> http://paste.ubuntu.com/12316559/
#1166 [16:09] <glypso> My e-mail was correct, but, it still says that my e mail is unknown. ??
#1167 [16:09] <Cub1nator> wait
#1168 [16:10] <Cub1nator> it works now
#1169 [16:10] <Cub1nator> guess i didn't turn off minecraft after deleting that java options thing
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#1171 [16:11] <Cub1nator> all in all deleting _JAVA_OPTIONS solved the problem for me here
#1172 [16:12] <Cub1nator> Thanks for your time and help guys, I really appreciate it! Cya!
#1173 [16:13] <glypso> my mojangs email is correct but its still saying it is unknown when i try to log in
#1174 [16:13] <GreyVulpine> glypso - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours.
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#1176 [16:14] <glypso> Oh ok, i will try later.
#1177 [16:14] <glypso> Thanks for all the help!
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#1188 [16:33] <AxelIchigo> http://paste.ubuntu.com/12316679/ tengo el problema que al iniciar el juego me aparece pixel format not accelerated
#1189 [16:33] * Ritsuka is now known as Kaname
#1190 [16:34] <eunito> Hi! I'm trying to redeem the minecraft beta code from the mojang store and it block http://prntscr.com/8e5yca
#1191 [16:34] <Saberay> I'm trying to launch Minecraft for the first time on my Sony Vaio laptop. I get an error about pixel format not accelerated (among other things). Here's my DxDiag: http://paste.ubuntu.com/12316677/
#1192 [16:34] <CubeTheThird> AxelIchigo, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1193 [16:35] <CubeTheThird> Saberay, one moment
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#1196 [16:36] <CubeTheThird> Saberay, download and install http://esupport.sony.com/US/p/swu-download.pl?mdl=VPCZ21TGX&upd_id=7709&os_group_id=6
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#1199 [16:38] <Saberay> Okay, I'm trying that now. Thanks so much! This is my first time receiving community help -- pretty awesome!
#1200 [16:38] * oi [oi@notlogged] has joined #minecrafthelp
#1201 [16:38] <eunito> [22:34] <eunito> Hi! I'm trying to redeem the minecraft beta code from the mojang store and it block http://prntscr.com/8e5yca
#1202 [16:39] <CubeTheThird> eunito, I don't understand what you are trying to show
#1203 [16:39] <Dougal> Minecraft will not load because "Pixel Format Not Accelerated"? It says something about outdated drivers
#1204 [16:40] <eunito> CubeTheThird: http://prntscr.com/8e60os
#1205 [16:40] <CubeTheThird> Dougal, do you have a dxdiag report?
#1206 [16:40] <eunito> after clicking on redeem code in here - https://account.mojang.com/me
#1207 [16:40] <Dougal> I can get one
#1208 [16:41] <CubeTheThird> eunito, yes I understand that you're trying to redeem, but I don't understand what is happening
#1209 [16:41] <CubeTheThird> Dougal, give a link to one here
#1210 [16:42] <eunito> ah! the first image is the loading
#1211 [16:42] <eunito> in that url
#1212 [16:42] <eunito> I have no idea what is going on
#1213 [16:43] <Dougal> http://paste.ubuntu.com/12316750/
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#1216 [16:46] <eunito> CubeTheThird: is there any other way to redeem the code? I tried 3 diferent browsers
#1217 [16:46] <CubeTheThird> eunito, wait, you are trying to redeem the windows 10 beta?
#1218 [16:47] <CubeTheThird> Dougal, one moment
#1219 [16:47] <CubeTheThird> Dougal, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1220 [16:47] <CubeTheThird> Dougal, please note, your graphics card is not supported beyond windows 7, so doing an upgrade is discouraged
#1221 [16:47] <Dougal> thank you Cube
#1222 [16:48] <eunito> CubeTheThird: yes
#1223 [16:49] <CubeTheThird> eunito, I thought you were supposed to redeem that on the microsoft store
#1224 [16:49] * Saberay [Saberay@notlogged] has joined #minecrafthelp
#1225 [16:49] <eunito> it says 9.99
#1226 [16:50] * fefo125 [fefo125@notlogged] has joined #minecrafthelp
#1227 [16:50] <eunito> I have the code but after I click redeem it shoud redirect to the windows store
#1228 [16:50] <CubeTheThird> hmm, not sure why it isn't
#1229 [16:50] <CubeTheThird> .mcstatus
#1230 [16:50] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1231 [16:50] <CubeTheThird> eunito, I'd recommend you contact Microsoft support for assistance
#1232 [16:50] <Saberay> CubeTheThird: I tried your fix, downloaded file & rebooted, but got this crash report: http://paste.ubuntu.com/12316804/
#1233 [16:50] <CubeTheThird> Saberay, did you install it?
#1234 [16:50] <fefo125> please i need help my game is crashing wen i create a new world here the crash report ---- Minecraft Crash Report ---- // This is a token for 1 free hug. Redeem at your nearest Mojangsta: [~~HUG~~] Time: 9/8/15 6:42 PM Description: Unexpected error java.lang.NullPointerException: Unexpected error at net.minecraft.client.network.NetHandlerPlayClient.func_147281_a(NetHandlerPlayClient.java:745) at net.minecraft.network.play.server.S0FPacketSpawnMo
#1235 [16:51] <Saberay> I thought I did! Is there a way to check?
#1236 [16:51] <CubeTheThird> ??> fefo125 mods
#1237 [16:51] <Absol> fefo125: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1238 [16:51] <Absol> fefo125: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1239 [16:51] <fefo125> yes
#1240 [16:51] <CubeTheThird> Saberay, was the download an exe or a zip file
#1241 [16:51] <fefo125> yes
#1242 [16:51] <CubeTheThird> fefo125, read what Absol said
#1243 [16:52] <fefo125> oh thank you
#1244 [16:52] <fefo125> absol and CubeTheThird
#1245 [16:52] <Saberay> I'm trying to find in "recent downloads". Can you send link again?
#1246 [16:52] <CubeTheThird> yes?
#1247 [16:52] <CubeTheThird> Saberay, http://esupport.sony.com/US/p/swu-download.pl?mdl=VPCZ21TGX&upd_id=7709&os_group_id=6
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#1249 [16:55] <Dougal> Cube, I've downloaded http://www.intel.com/p/en_US/support/detect?iid=dc_iduu as you instructed and have run the software but the same error message comes up when i load up minecraft. the driver update software didnt find any new drivers either
#1250 [16:55] * Aeonimus_ [Aeonimus_@notlogged] has joined #minecrafthelp
#1251 [16:55] <Saberay> It's an .exe that I ran (and I'm running again). Though when I search my computer for "A2DVID", I don't find it anywhere
#1252 [16:55] <CubeTheThird> Dougal, did you have errors running the installer?
#1253 [16:55] * Aeonimus [Aeonimus@notlogged] has quit. (Ping timeout: 206 seconds)
#1254 [16:56] <Dougal> no the installer ran without any errors
#1255 [16:56] <CubeTheThird> Dougal, did you reboot after installing it?
#1256 [16:57] <Dougal> Should I have?
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#1259 [16:59] <CubeTheThird> Dougal, you may have to. Try that
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#1263 [17:01] <MachoLibre> Totally new to Minecraft. I've downloaded it once. It failed to work. Erased it and downloaded again. I just can't figure this out. Here is the crash report which keeps me from getting into the game.
#1264 [17:01] <MachoLibre> -- Head -- Stacktrace: at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:61) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:52) at ll$1.a(SourceFile:44) at ll$1.b(SourceFile:41) at no.c(SourceFile:10) at
#1265 [17:01] <MachoLibre> ---- Minecraft Crash Report ---- // Shall we play a game? Time: 9/8/15 3:27 PM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.ja
#1266 [17:02] <CubeTheThird> MachoLibre, paste it onto http://paste.ubuntu.com and give the URL here.
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#1268 [17:02] <MachoLibre> http://paste.ubuntu.com/12316863/
#1269 [17:03] <CubeTheThird> MachoLibre, what anti-virus and firewall software do you have?
#1270 [17:03] <MachoLibre> I have avast
#1271 [17:04] <CubeTheThird> MachoLibre, avast free?
#1272 [17:04] * ExoHeadshot [ExoHeadshot@notlogged] has joined #minecrafthelp
#1273 [17:04] <MachoLibre> yes
#1274 [17:04] <CubeTheThird> MachoLibre, for certain users, a broken installation of avast causes this issue. Uninstall it, reboot your computer, and reinstall it
#1275 [17:05] <ExoHeadshot> Hello?
#1276 [17:05] <MachoLibre> uninstall avast?
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#1278 [17:05] <CubeTheThird> MachoLibre, yes, then restart your computer and reinstall it
#1279 [17:05] <CubeTheThird> hello ExoHeadshot
#1280 [17:05] <MachoLibre> Restart my computer and reinstall avast or minecraft?
#1281 [17:07] <CubeTheThird> MachoLibre, then reinstall avast
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#1283 [17:07] <MachoLibre> okay. Will do. Then, do I do attempt getting in to the game?
#1284 [17:08] <ExoHeadshot> CubeTheThird could help me with a problem?
#1285 [17:08] <CubeTheThird> ExoHeadshot, what's the problem?
#1286 [17:08] <CubeTheThird> MachoLibre, that's right
#1287 [17:08] <ExoHeadshot> Hey, look, if not the launcher or problem it is, but I start with my own Minecraft, using the original launcher and takes to load and no load after
#1288 [17:08] <MachoLibre> Thanks
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#1291 [17:11] <Dougal> Cube, i've rebooted my laptop, the same error message appears when loading minecraft
#1292 [17:14] * ninjadragon [ninjadragon@notlogged] has joined #minecrafthelp
#1293 [17:15] <CubeTheThird> Dougal, can you make a new dxdiag report?
#1294 [17:15] <CubeTheThird> ??> ExoHeadshot launcher/log
#1295 [17:15] <Absol> ExoHeadshot: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1296 [17:15] <Absol> ExoHeadshot: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1297 [17:16] <ninjadragon> i need help with reseting my secerty questions
#1298 [17:16] <CubeTheThird> ??> ninjadragon account/send-email
#1299 [17:16] <Absol> ninjadragon: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1300 [17:17] <ninjadragon> how do u get the trans skript
#1301 [17:17] <CubeTheThird> ninjadragon, do you have the confirmation email from your purchase?
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#1304 [17:18] <Dougal> http://paste.ubuntu.com/12316947/ This is the new DxDiag report
#1305 [17:18] <Dougal> http://paste.ubuntu.com/12316947/ This is the new DxDiag report
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#1307 [17:19] <ninjadragon> yes you mean the email they send you when you get minecraft
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#1309 [17:19] <CubeTheThird> ninjadragon, that's right. The ID should be in that. DO NOT give it here
#1310 [17:20] <ninjadragon> ok what if i cant find that code then what do i do
#1311 [17:20] <ExoHeadshot> This is it? http://paste.ubuntu.com/12316957/
#1312 [17:21] <CubeTheThird> ninjadragon, when did you purchase the game?
#1313 [17:22] <CubeTheThird> .mcstatus
#1314 [17:22] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1315 [17:22] <CubeTheThird> ExtremeBot, run a test on speedtest.net
#1316 [17:22] * brknFlair [brknFlair@notlogged] has joined #minecrafthelp
#1317 [17:22] <brknFlair> I cant login into my Minecraft account
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#1319 [17:22] <Afootpluto> CubeTheThird, s/ExtremeBot/ExoHeadshot
#1320 [17:22] <ExtremeBot> Afootpluto thinks CubeTheThird meant to say: ExoHeadshot , run a test on speedtest.net
#1321 [17:23] <CubeTheThird> uhh.. ya
#1322 [17:23] <CubeTheThird> :3
#1323 [17:23] <ninjadragon> i dont no but i just want to be able to change my skin
#1324 [17:23] <CubeTheThird> brknFlair, what happens when you try?
#1325 [17:23] <brknFlair> It says wrong password or email but its right im sure!
#1326 [17:23] <CubeTheThird> ninjadragon, have you tried pressing the 'reset security questions' button?
#1327 [17:23] <CubeTheThird> brknFlair, have you tried resetting it?
#1328 [17:23] <Dougal> ExoHeadShot yes thats the new Report
#1329 [17:24] <brknFlair> Yeah i tried but when i want to minecraft says this account doesnt exsist
#1330 [17:25] <brknFlair> Sorry im german my english isnt god
#1331 [17:25] <ninjadragon> ya but it says to prese costamer support an i did an it sent me to a page for to me to login but i cant login becase of the questions
#1332 [17:27] <ExoHeadshot> What should I do?
#1333 [17:27] <CubeTheThird> brknFlair, can you test your email on http://www.minecraft.net/retrievename
#1334 [17:28] <brknFlair> Little moment
#1335 [17:28] <CubeTheThird> ninjadragon, then your only option is to contact Mojang. Do you know approximately when you purchased your account?
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#1337 [17:30] <brknFlair> Okay it says that: when there is an acc its sends an email to it
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#1339 [17:30] <ninjadragon> i think it was in the middle of last year
#1340 [17:31] <brknFlair> And i got an email with the name of my account
#1341 [17:31] <Dougal> having trouble opening minecraft error report appears. this is the dxdiag report http://paste.ubuntu.com/12316957/
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#1343 [17:32] <CubeTheThird> brknFlair, what is your minecraft username?
#1344 [17:32] <brknFlair> brknFlairYT
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#1346 [17:33] <CubeTheThird> brknFlair, and when you try resetting your password on mojang.com, is says your account doesn't exist?
#1347 [17:33] <brknFlair> Wait i send the text what it says
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#1349 [17:35] <ninjadragon> how do i contact mojang
#1350 [17:35] <NammerGamer> After updating to windows 10 i'm unable to run minecraft i'm told i need to update my drivers but when i do so i'm told i have nothing to update, any help?
#1351 [17:35] <NammerGamer> http://paste.ubuntu.com/12317054/
#1352 [17:35] <castelblanquito_> danielfnfvgdyddfdc<<wswswswwssssssssaaaaaedfggurtrxdsxrfuyy5t65 rtuytfggdfrgfyiojiopk'p'87549656
#1353 [17:35] <brknFlair> Okay i reset it but when i want to login in minecraft it says wrong email or password but everything is right my friend says its an minecraft error i just have to wait
#1354 [17:35] <castelblanquito_> hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
#1355 [17:35] <castelblanquito_> t6r45544444444444444444444444444444444444444444444444444444444445t55555555555555555555555555555555555555
#1356 [17:35] * Lord_Ralex kicked castelblanquito_ from #minecrafthelp (Reason: astelblanquito_ :castelblanquito_)
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#1358 [17:36] <CubeTheThird> ??> brknFlair login/throttle
#1359 [17:36] <Absol> brknFlair: Your login is being throttled, which will prevent you from logging in.
#1360 [17:36] <Absol> brknFlair: You will have to wait 3 hours without logging in for it to reset.
#1361 [17:36] <CubeTheThird> NammerGamer, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1362 [17:36] * lordkris101 [lordkris101@notlogged] has joined #minecrafthelp
#1363 [17:36] <NammerGamer> k damn that sucks
#1364 [17:36] <brknFlair> What i dont understand what you mean? :o
#1365 [17:36] <brknFlair> What i dont understand what you mean? :o
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#1368 [17:37] <ninjadragon> how do you get ahold of mojang
#1369 [17:37] <CubeTheThird> ??> ninjadragon mojang/email
#1370 [17:37] <Absol> ninjadragon: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1371 [17:37] <Absol> ninjadragon: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1372 [17:37] <CubeTheThird> brknFlair, read what Absol said to you
#1373 [17:37] <CubeTheThird> brknFlair, wait 3 hours before trying again
#1374 [17:38] <brknFlair> Okay thank you :) bye
#1375 [17:38] <brknFlair> Okay thank you :) bye
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#1377 [17:38] <NammerGamer> btw , so i'm unable to update my graphics card since im on a laptop?
#1378 [17:38] * Krupki [Krupki@notlogged] has joined #minecrafthelp
#1379 [17:38] <Krupki> http://paste.ubuntu.com/12317047/
#1380 [17:38] <CubeTheThird> NammerGamer, that's right
#1381 [17:39] <Krupki> my mine crash
#1382 [17:39] <CubeTheThird> Krupki, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1383 [17:39] <ninjadragon> thanks for the help i got to go
#1384 [17:39] <Krupki> oh thanks
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#1386 [17:40] <Krupki> but i play for a few minutes, and when i try to change my java for x64, my minecraft start crashing
#1387 [17:41] <Krupki> i used to have java of 32x, but i realise that my computar was of 64x, and well
#1388 [17:41] <CubeTheThird> Krupki, really? That's all you changed?
#1389 [17:41] <Krupki> yes, i didnt touch anything else
#1390 [17:42] <CubeTheThird> that's odd
#1391 [17:42] <CubeTheThird> Krupki, you didn't install any windows updates?
#1392 [17:42] <Krupki> nope
#1393 [17:44] * Ritzy [Ritzy@notlogged] has joined #minecrafthelp
#1394 [17:44] <Ritzy> I NEED HELP
#1395 [17:44] <GreyVulpine> Ritzy - With?
#1396 [17:44] <Ritzy> i cant log into minecraft
#1397 [17:44] <GreyVulpine> Ritzy - And why can't you? What error(s) do you get?
#1398 [17:44] * Rach_ [Rach_@notlogged] has joined #minecrafthelp
#1399 [17:45] <Ritzy> it says my user or pass is wrong even though i just changed it
#1400 [17:45] <GreyVulpine> Ritzy - How many times have you tried?
#1401 [17:45] <Ritzy> about 5 now
#1402 [17:45] <Rach_> It wont let me use minecraft when i try to run it
#1403 [17:45] <GreyVulpine> Ritzy - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours.
#1404 [17:45] <Ritzy> oh ok :(
#1405 [17:45] <Ritzy> tnother question
#1406 [17:46] <Krupki> what do you think about my crash? i dont know what to do
#1407 [17:46] <Ritzy> tmy brother bought a minecraft account a while back about a year, and he forgot the password. we dont know which email is associated with it either
#1408 [17:46] <GreyVulpine> Ritzy - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1409 [17:46] <Rach_> It tells me i need some graphics thing so i followed it and all the steps but told me to come here???
#1410 [17:46] <mattym> Krupki, The Intel HD Graphics 3000 series is not supported on Windows 10
#1411 [17:47] <Ritzy> okie dokie
#1412 [17:47] <mattym> Rach_, Do you have the link to your dxdiag report? If so please post it in the chat.
#1413 [17:47] <Krupki> but how it could work for an instance and then it crash? it doesnt have any sence
#1414 [17:47] <Rach_> okay and does that have personal info??
#1415 [17:48] <mattym> Rach_, No, just hardware info for your PC, helps us find out what you need
#1416 [17:48] <Rach_> http://paste.ubuntu.com/12317110/ here you go thats the link
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#1418 [17:48] <mattym> Krupki, Minecraft needs OpenGL to run, OpenGL is packed in your graphics drivers, which Intel had not released and from what ive been told has no plans to release for your hardware on Windows 10
#1419 [17:49] <mattym> Rach_, Ok one moment
#1420 [17:49] <Rach_> Okay Thanks :D
#1421 [17:49] <Krupki> ok, so i basically need to change my computer?
#1422 [17:49] * Yetiman [Yetiman@notlogged] has joined #minecrafthelp
#1423 [17:49] <ExoHeadshot> What do I do?
#1424 [17:49] * Diamond12 [Diamond12@notlogged] has joined #minecrafthelp
#1425 [17:50] * lepacha [lepacha@notlogged] has joined #minecrafthelp
#1426 [17:50] <mattym> Krupki, Either downgrade Windows to your last version, or buy a new computer that has support for Windows 10
#1427 [17:50] <Krupki> ok, thank for your time
#1428 [17:50] <Krupki> adios
#1429 [17:51] <Diamond12> I tried playing Minecraft and it crashed 2 times in a row with a reason of Unexpected error. I'm in MCversion 1.8.8
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#1431 [17:51] <lepacha> Hello, I have a minecraft server and I want to make a directory for my maps, but how to change the path used by server to " play " on the maps ?
#1432 [17:51] <mattym> Rach_, Download and Install the .exe file found here https://downloadcenter.intel.com/download/25232/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit
#1433 [17:51] <mattym> ??> Diamond12 launcher/crash-log
#1434 [17:51] <Absol> Diamond12: We need to see your crash log, which appears after a crash.
#1435 [17:51] <Absol> Diamond12: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1436 [17:51] * Ritzy [Ritzy@notlogged] has joined #minecrafthelp
#1437 [17:51] <mattym> Diamond12, Please follow the above instructions from Absol to get us a copy of the crash
#1438 [17:51] <Ritzy> I have a question
#1439 [17:51] <Diamond12> http://paste.ubuntu.com/12317149/
#1440 [17:52] <Ritzy> apparently my account is on lockdown for 3 hours does this mean i cant use minechat?
#1441 [17:52] <mattym> lepacha, In the servers, server.properties file you can change the world name to a different map
#1442 [17:52] <Rach_> mattym which of the two files do i download?
#1443 [17:52] <mattym> Ritzy, Yes, do not attempt to log in via the launcher or website, or change any info on it for 3 hours, then try again after that time has passed
#1444 [17:53] <mattym> Rach_, As i said, the .exe one
#1445 [17:53] <Rach_> Okay sorry lol
#1446 [17:53] <mattym> ??> Diamond12 mods
#1447 [17:53] <Ritzy> ok thank you
#1448 [17:53] <Absol> Diamond12: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1449 [17:53] <Absol> Diamond12: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1450 [17:53] <Diamond12> But I'm using Optifne Non-Forge
#1451 [17:53] <Ritzy> another question my brother just changed his mojang password, how long should i wait to log in?
#1452 [17:53] * SeperateMC [SeperateMC@notlogged] has joined #minecrafthelp
#1453 [17:54] <GreyVulpine> Optifine is a mod
#1454 [17:54] <Anna> Optifine is still a mod Diamond12
#1455 [17:54] <SeperateMC> Hello?
#1456 [17:54] * Yetiman [Yetiman@notlogged] has quit. (Client Quit)
#1457 [17:54] <mattym> Diamond12, Optifine is a mod, and thus we cant know if that is causing the issue or now
#1458 [17:54] <Diamond12> :(
#1459 [17:54] <mattym> not*
#1460 [17:54] <Anna> Hi SeperateMC, if you need help with something, ask
#1461 [17:54] <Diamond12> wait let me turn it off
#1462 [17:54] <mattym> Ritzy, Is he on the same network as you?
#1463 [17:54] <lepacha> mattym, but if I want to make a directory for all map ( because I have more 10 maps and it's the chaos )
#1464 [17:54] <Ritzy> Yes
#1465 [17:54] <Ritzy> we share a laptop
#1466 [17:54] <SeperateMC> Well my minecraft account was hacked or something to where the email is changed and I cannot log into my client.
#1467 [17:55] <Ritzy> my minecraft launcher is shut down is what happened im guessing?
#1468 [17:55] <mattym> Ritzy, Then neither of you can use if for 3 hours, anyone on your network making a change or trying to log in before the 3 hours will cause the timer to reset
#1469 [17:55] * ExoHeadshot [ExoHeadshot@notlogged] has quit. (Quit: Web client closed)
#1470 [17:55] <Anna> ??> Ritzy throttle
#1471 [17:55] <mattym> lepacha, That cant be done without 3rd party tools, which we dont help with
#1472 [17:55] <Ritzy> oh
#1473 [17:55] <Diamond12> it working let me try Optifne
#1474 [17:55] <Ritzy> t:/
#1475 [17:55] <lepacha> mattym, ok thanks
#1476 [17:55] * Ritzy [Ritzy@notlogged] has quit. (Client Quit)
#1477 [17:56] <mattym> SeperateMC, What is your username?
#1478 [17:56] <SeperateMC> SeperateMC
#1479 [17:56] <mattym> SeperateMC, What does the launcher say when you attempt to log in?
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#1482 [17:57] <Diamond12> Otifine crashed may be Optifine version I just updated
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#1485 [17:57] <SeperateMC> Sorry, but your username or password is incorrect.
#1486 [17:57] * DWTGAWN [DWTGAWN@notlogged] has quit. (Client Quit)
#1487 [17:57] <mattym> SeperateMC, And what if you try account.mojang.com/me ?
#1488 [17:58] * bensnono [bensnono@notlogged] has joined #minecrafthelp
#1489 [17:58] <SeperateMC> Unknown e-mail address or password.
#1490 [17:58] <mattym> ??> SeperateMC login/throttle
#1491 [17:58] <Absol> SeperateMC: Your login is being throttled, which will prevent you from logging in.
#1492 [17:58] <Absol> SeperateMC: You will have to wait 3 hours without logging in for it to reset.
#1493 [17:59] <SeperateMC> So then it will be fixed?
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#1497 [18:00] <mattym> SeperateMC, Wait 3 hours without logging in at all (launcher and website) then try to log in again. If you still have the same issue, come back
#1498 [18:00] <maxylord> well my friend bought my minecraft account and used hsi email and im trying to link it to my twitch but i cant log into it on mojhang
#1499 [18:01] <maxylord> also i cant \contact him
#1500 [18:01] <maxylord> anymore
#1501 [18:01] <mattym> maxylord, Its against the terms of service to share/resell accounds
#1502 [18:01] <mattym> accounts*
#1503 [18:01] <SeperateMC> Alright thank you. For now :)
#1504 [18:01] <maxylord> i gave him the money and all i just did not have a email at the time
#1505 [18:02] <maxylord> so i could not do it
#1506 [18:02] <mattym> maxylord, Then all the info you would need to fix it, is in that email, so either figure out how to contact him, or purchase it again
#1507 [18:02] <maxylord> so theres no way i can sign in using my user name
#1508 [18:02] <mattym> maxylord, Or just forget about Twitch and continue to use it as you currently are
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#1516 [18:10] <dasquidking> I was going to play minecraft but after I cliked play it said it crashed. What do I do?
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#1518 [18:11] * saltyfredbear [saltyfredbear@notlogged] has joined #minecrafthelp
#1519 [18:11] <saltyfredbear> my acount name was changed and i think i might be hacked
#1520 [18:12] <Afootpluto> ??> saltyfredbear account/hacked
#1521 [18:12] <Absol> saltyfredbear: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1522 [18:12] <Absol> saltyfredbear: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1523 [18:13] <dasquidking> what about me
#1524 [18:14] <dasquidking> anyone thier?
#1525 [18:14] <Bugboy1028> ??> dasquidking launcher/log
#1526 [18:14] <Absol> dasquidking: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1527 [18:14] <Absol> dasquidking: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1528 [18:15] <saltyfredbear> the name was changed on my account how do i change it back?
#1529 [18:15] <dasquidking> http://paste.ubuntu.com/12317226/
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#1531 [18:15] <Bugboy1028> why didnt you paste that in first place
#1532 [18:16] <dasquidking> sorry:(
#1533 [18:17] <Bugboy1028> dasquidking, you will need to downgrade the operating system
#1534 [18:18] <dasquidking> ?
#1535 [18:18] <dasquidking> what
#1536 [18:18] <dasquidking> is that
#1537 [18:18] <Bugboy1028> Let me simpify it
#1538 [18:18] <Lord_Ralex> Downgrade Windows
#1539 [18:18] <dasquidking> thanks
#1540 [18:18] <dasquidking> wats that
#1541 [18:19] <saltyfredbear> the name was changed on my account how do i change it back?
#1542 [18:19] <Lord_Ralex> saltyfredbear, Windows 10 is what you are using. Windows 7 is what your computer was made for.
#1543 [18:19] <Lord_Ralex> gah
#1544 [18:19] <Bugboy1028> dasquidking, it's name of the operating system on your computer, but that's not important right now
#1545 [18:19] <dasquidking> ok
#1546 [18:20] <Lord_Ralex> dasquidking, Windows 10 is what you are using. Windows 7 is what your computer was made for.
#1547 [18:20] <Lord_Ralex> ??> dasquidking win/downgrade
#1548 [18:20] <Absol> dasquidking: To downgrade from Windows 10 to a previous version, please follow this link: http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#1549 [18:20] <dasquidking> ok
#1550 [18:20] <Lord_Ralex> ??> saltyfredbear account/hacked
#1551 [18:20] <dasquidking> thanks alot
#1552 [18:20] <Absol> saltyfredbear: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1553 [18:20] <Absol> saltyfredbear: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1554 [18:20] <Lord_Ralex> saltyfredbear, that is all you can do, and all we can offer on it
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#1556 [18:24] <SeperateMC> Yay! Just 2 more hours
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#1560 [18:27] <netrrhexis> how do I deal with someone compromising my account
#1561 [18:29] <SeperateMC> Change password
#1562 [18:30] <netrrhexis> I actually got an email from Mojang saying the email address was changed
#1563 [18:30] * Kaname [Kaname@notlogged] has quit. (Ping timeout: 195 seconds)
#1564 [18:31] <netrrhexis> I sent an email to support to lock out the account. is there anything else I can do to get back my account?
#1565 [18:32] <Bugboy1028> Wait for support to respond
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#1571 [18:37] <netrrhexis> ok thanks for the response. looks like hackers hijack my daughters login id and also got the mojang account login
#1572 [18:37] <netrrhexis> is that possible?
#1573 [18:41] * a79001 [a79001@notlogged] has joined #minecrafthelp
#1574 [18:41] <netrrhexis> ok thanks for the response. looks like hackers hijack my daughters login id and also got the mojang account login
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#1577 [18:41] <netrrhexis> is that possible?
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#1588 [18:53] <north8> hi i just started to play minecraft again and i was wondering if you can get old seeds to play on like glacier and other classic mountain and normal woods seeds instead of all of these new ugly africa and snow seeds
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#1592 [19:03] <marco> http://paste.ubuntu.com/12317496/
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#1597 [19:10] <mattym> north8, Only if you play an older version of the game and remember the seeds you had on your old maps.
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#1599 [19:12] <Zaza> Hi i tried so many times to log in and they said error then i press forgot password .i put a New one and they keep telling me the same
#1600 [19:12] <CubeTheThird> Zaza, what does the error say?
#1601 [19:12] <Zaza> Inválido u ser name
#1602 [19:12] <Zaza> An pasword
#1603 [19:13] <CubeTheThird> ??> Zaza login/throttle
#1604 [19:13] <Absol> Zaza: Your login is being throttled, which will prevent you from logging in.
#1605 [19:13] <Absol> Zaza: You will have to wait 3 hours without logging in for it to reset.
#1606 [19:13] <Zaza> Butacas i white days
#1607 [19:14] <Zaza> But i wait days
#1608 [19:14] <CubeTheThird> Zaza, you will have to contact Mojang in that case
#1609 [19:14] <CubeTheThird> ??> Zaza mojang/email
#1610 [19:14] <Absol> Zaza: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1611 [19:14] <Absol> Zaza: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1612 [19:15] <Zaza> Omg
#1613 [19:15] * Ritzy [Ritzy@notlogged] has joined #minecrafthelp
#1614 [19:15] <Ritzy> Hello
#1615 [19:16] <CubeTheThird> hello Ritzy
#1616 [19:16] * Zak [Zak@notlogged] has joined #minecrafthelp
#1617 [19:16] <Ritzy> I am unable to log into my minecraft account
#1618 [19:16] <Zaza> Thanks guys
#1619 [19:16] <Zak> cant log into my account pls help
#1620 [19:16] <mattym> Ritzy, You were already told what to do, wait the 3 hours then try
#1621 [19:16] <CubeTheThird> Ritzy, what happens when you try?
#1622 [19:16] <CubeTheThird> ah
#1623 [19:16] <CubeTheThird> .mcstatus
#1624 [19:16] <Zak> tried changing password but nothing works
#1625 [19:16] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1626 [19:16] <CubeTheThird> ??> Zak login/throttle
#1627 [19:16] <Absol> Zak: Your login is being throttled, which will prevent you from logging in.
#1628 [19:16] <Absol> Zak: You will have to wait 3 hours without logging in for it to reset.
#1629 [19:16] <Ritzy> is it 3 hours for everyone? that was my question
#1630 [19:17] <Zaza> You have the me problem as me?
#1631 [19:17] <Zaza> Same
#1632 [19:17] <Ritzy> yup
#1633 [19:17] <mattym> Ritzy, The throttle is on your IP, so anyone on your network is effected
#1634 [19:17] <Ritzy> but i logged in now
#1635 [19:17] <mattym> Ritzy, If anyone tired to login it resets the timer
#1636 [19:17] <Zaza> Oh God
#1637 [19:17] <Ritzy> its probably different for everyone
#1638 [19:18] <Ritzy> matt i was able to log in before the 3 hours, but thank you for your help
#1639 [19:18] <mattym> Ritzy, Its not, you probably just hadnt tried to access it for the 3 hours at that point
#1640 [19:18] <Ritzy> matt i appreciate your help but i have been checking the clock, perhaps u r right
#1641 [19:18] <Zak> so after the three hours i should be able to log in without it saying wrong email or password?
#1642 [19:18] <Ritzy> Ye
#1643 [19:18] <CubeTheThird> Zak, that's right
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#1645 [19:18] <Zak> ok thanks
#1646 [19:19] <Zak> i was getting really upset
#1647 [19:19] <mattym> Zak, Just make sure at that time, you make absolute sure you have the correct info when you try it again
#1648 [19:19] <Zak> ok
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#1663 [19:32] <goku> necesito ayuda no puedo entrar a minecraft
#1664 [19:33] * ninjadragon [ninjadragon@notlogged] has joined #minecrafthelp
#1665 [19:33] <mattym> ??> goku lang/es
#1666 [19:33] <Absol> goku: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1667 [19:33] <ninjadragon> hello im back
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#1669 [19:34] <goku> I need help I can not enter minecraft
#1670 [19:34] <mattym> goku, What happens when you try?
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#1675 [19:46] * SeperateMC [SeperateMC@notlogged] has joined #minecrafthelp
#1676 [19:46] <SeperateMC> Any helpers on?
#1677 [19:47] <mattym> SeperateMC, Whats new?
#1678 [19:48] <SeperateMC> Didn't work
#1679 [19:48] <mattym> SeperateMC, You filled out the form correct?
#1680 [19:48] <SeperateMC> Ermmm, what form?
#1681 [19:49] <mattym> SeperateMC, What was the issue again?
#1682 [19:49] <SeperateMC> I can't get into my account or change email or password or change security questions,
#1683 [19:49] * aruan [aruan@notlogged] has joined #minecrafthelp
#1684 [19:49] <SeperateMC> I don't receive emals
#1685 [19:49] <mattym> SeperateMC, Were you not told to wait 3 hours then attempt a regular login again?
#1686 [19:50] <SeperateMC> I was
#1687 [19:50] <mattym> SeperateMC, It hasnt been 3 hours since you were told that
#1688 [19:50] <SeperateMC> hyghu;ihhj;
#1689 [19:51] <SeperateMC> I'll wait an hour.
#1690 [19:51] <SeperateMC> I haven't tried...
#1691 [19:51] <mattym> SeperateMC, Then how do you know you still cant?
#1692 [19:52] <mattym> SeperateMC, If you tried to do anything, login to game, site, or try to change account info, it resets the timer
#1693 [19:52] <mattym> SeperateMC, From this point touch nothing for 3 hours
#1694 [19:52] <SeperateMC> Before I tried to get in about a week ago and I requested to reset security questions and didn't get an email
#1695 [19:52] <SeperateMC> So would that still be a throttle
#1696 [19:53] <SeperateMC> I havent tried logging in I'm still assuming it wont work... c;
#1697 [19:53] <mattym> SeperateMC, Its hard to tell unless you wait absolutely 3 hours without trying anything, if you still cant after that
#1698 [19:53] <mattym> ??> SeperateMC mojang/email
#1699 [19:53] <Absol> SeperateMC: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1700 [19:53] <Absol> SeperateMC: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1701 [19:53] <mattym> SeperateMC, Then fill in the form Absol linked you
#1702 [19:54] <SeperateMC> I believe I filled it out before I got on here.
#1703 [19:54] <mattym> SeperateMC, The reply time on that form is currently 2 weeks or more
#1704 [19:55] <SeperateMC> Ok, guess I'll go without Minecraft for that long if it doesn't work.
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#1706 [19:56] <CubeTheThird> they are training new support staff, so it should hopefully start going more quickly
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#1708 [20:01] * Hi5TBone [Hi5TBone@notlogged] has joined #minecrafthelp
#1709 [20:01] <Hi5TBone> http://prntscr.com/8e7qn0 ??? This keeps appearing when trying to get minecraft open
#1710 [20:02] <mattym> Hi5TBone, What antivirus program do you use?
#1711 [20:03] <SeperateMC> 1h 00m 23s
#1712 [20:05] <Hi5TBone> I use...
#1713 [20:05] <Hi5TBone> Webroot
#1714 [20:05] <mattym> ??> Hi5TBone av/webtoor
#1715 [20:05] <mattym> ??> Hi5TBone av/webroot
#1716 [20:05] <Absol> Hi5TBone: If you're having issues joining a LAN world while using Webroot SecureAnywhere AntiVirus, open your settings, navigate to System Tools --> System Control --> Control Active Processes and make sure Java or Minecraft are set to Allow.
#1717 [20:05] <Absol> Hi5TBone: Alternatively, use a different antivirus program, such as avast! Antivirus. See ?? av/avast for more information.
#1718 [20:05] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#1719 [20:05] <Hi5TBone> uh
#1720 [20:05] <mattym> Hi5TBone, Hmm, you may need to remove webroot
#1721 [20:06] <Hi5TBone> Ackkk it came with my new computer
#1722 [20:06] * lawn [lawn@notlogged] has joined #minecrafthelp
#1723 [20:06] <mattym> Hi5TBone, The installer error you are getting is usually caused by an antivirus program blocking the installer from connecting to the internet
#1724 [20:07] <lawn> i need help with my server
#1725 [20:07] <mattym> Hi5TBone, And if its at the point where you cant even get it installed. Then the workaround for webroot wont work
#1726 [20:07] <Hi5TBone> It started with the launcher saying "Launcher can not update
#1727 [20:08] <Hi5TBone> or something, so i decided to reinstall
#1728 [20:08] <mattym> Hi5TBone, Most antivirus programs need to be completely removed to fix this, with webroot its possible you can just dissable it
#1729 [20:08] * gustavo [gustavo@notlogged] has quit. (Quit: Web client closed)
#1730 [20:08] <mattym> Hi5TBone, Try turning webroot of/dissabling it, if that wont help, remove it
#1731 [20:09] <Hi5TBone> http://prntscr.com/8e7yz8 , I CAN turn it back on, correct?
#1732 [20:10] <mattym> Hi5TBone, Keep it off, run the install, let the launcher download all of the Minecraft files, then turn it back on
#1733 [20:10] <mattym> Hi5TBone, If that works, in the future, when it cant update, turn webroot off again till it does
#1734 [20:10] <mattym> Hi5TBone, If turning it off doesnt work, you will need to remove it
#1735 [20:11] <Hi5TBone> Alright, Let me try opening Minecraft.
#1736 [20:11] <Bugboy1028> !topic
#1737 [20:11] <Bugboy1028> !topic
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#1745 [20:18] <craig1360> hola que tal
#1746 [20:18] <mattym> ??> craig1360 lang/es
#1747 [20:18] <Absol> craig1360: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#1753 [20:21] <craig1360> I have a problem with minecraft buy and download all the premium as explained to me and when I go to give me play aparce Error report
#1754 [20:21] <mattym> ??> craig1360 launcher/crash-log
#1755 [20:21] <Absol> craig1360: We need to see your crash log, which appears after a crash.
#1756 [20:21] <Absol> craig1360: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1757 [20:21] <mattym> craig1360, Follow the directions from Absol to get me a copy of the crash report
#1758 [20:22] * ni [ni@notlogged] has quit. (Client Quit)
#1759 [20:24] <craig1360> but who are you not first give me confidence :(
#1760 [20:25] <craig1360> but who are you not give me confidence :(
#1761 [20:25] <mattym> craig1360, This is a volunteer run community support channel
#1762 [20:27] <craig1360> then that's what you want to happen?
#1763 [20:28] <mattym> craig1360, What>
#1764 [20:28] * Kaname [Kaname@notlogged] has quit. (Read error: Connection reset by peer)
#1765 [20:29] <craig1360> that's what they want to do
#1766 [20:30] <mattym> craig1360, IF you want help, i need to see the crash log
#1767 [20:30] * gustavo [gustavo@notlogged] has joined #minecrafthelp
#1768 [20:31] <craig1360> like you would step
#1769 [20:31] * mattym pokes urielsalis
#1769 [20:32] * urielsalis pokes mattym
#1769 [20:32] <urielsalis> craig1360, need help?
#1770 [20:32] * fastafrazzle [fastafrazzle@notlogged] has joined #minecrafthelp
#1771 [20:32] * fastafrazzle [fastafrazzle@notlogged] has quit. (Client Quit)
#1772 [20:32] <craig1360> yes
#1773 [20:32] <urielsalis> craig1360, with?
#1774 [20:32] <urielsalis> craig1360, con?
#1775 [20:32] * fastafrazzle [fastafrazzle@notlogged] has joined #minecrafthelp
#1776 [20:33] <urielsalis> craig1360, podes hablar español conmigo si necesitas :)
#1777 [20:33] <craig1360> ok hola
#1778 [20:34] * Jademalo [Jademalo@notlogged] has quit. (Quit: Leaving)
#1779 [20:34] <urielsalis> craig1360, hola, veo por lo que pusiste que te crashea el juego cuando apretas play, me podes dar un reporte?
#1780 [20:34] * gustavo [gustavo@notlogged] has quit. (Client Quit)
#1781 [20:34] <craig1360> uriel
#1782 [20:34] <urielsalis> craig1360, para eso tenes que copiar todo lo que dice en Error report, pegarlo en paste.ubuntu.com y darme el link
#1783 [20:35] <craig1360> ok te lo paso y de ahi que pasar podre jugar?
#1784 [20:35] <fastafrazzle> okay so everytime i go on minecraft it says "We're sory there seems to have been a problem rendering parts of your game, you may need to update your graphic divers" so I udated EVERYTHING, the drivers, Java, even minecraft its self but still. What do i do? i have my DxDiag link here: http://paste.ubuntu.com/12317965/
#1785 [20:35] <urielsalis> craig1360, cuando vea cual es el problema y lo solucione, si
#1786 [20:35] <urielsalis> fastafrazzle, one sec
#1787 [20:36] <craig1360> okas llevara tiempo?
#1788 [20:36] <urielsalis> craig1360, depende
#1789 [20:36] <craig1360> telo paso por aqui
#1790 [20:36] <craig1360> ??
#1791 [20:36] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1792 [20:36] <urielsalis> fastafrazzle, you will have to check Windows update for a driver update, AFAIK Intel is only releasing updates for Windows 10 thorught there
#1793 [20:36] * fuegomar [fuegomar@notlogged] has joined #minecrafthelp
#1794 [20:36] <urielsalis> craig1360, en paste.ubuntu.com y dame el link aca
#1795 [20:37] <mattym> fastafrazzle, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1796 [20:37] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#1797 [20:38] * Ritsuka is now known as Kaname
#1798 [20:38] <fastafrazzle> okay thanks for the help!
#1799 [20:38] <craig1360> http://paste.ubuntu.com/12317887/
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#1801 [20:40] * RandomEliteDude [RandomEliteDude@notlogged] has joined #minecrafthelp
#1802 [20:40] <RandomEliteDude> Hello
#1803 [20:40] <urielsalis> craig1360, descarga e instala https://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2032
#1804 [20:40] <urielsalis> hi RandomEliteDude
#1805 [20:40] <RandomEliteDude> i am having trouble logging into my account
#1806 [20:41] <urielsalis> RandomEliteDude, what kind of troubles? :)
#1807 [20:41] <RandomEliteDude> it said that my email.. alikhan.ronin1999@gmail.com does not exist in the system
#1808 [20:41] <urielsalis> RandomEliteDude, what is your username?
#1809 [20:41] <RandomEliteDude> RandomEliteDude
#1810 [20:41] <RandomEliteDude> on mojang.com
#1811 [20:42] <RandomEliteDude> its alikhan.ronin1999@gmail.com
#1812 [20:42] <craig1360> estodo lo que tengo que hacer?
#1813 [20:42] <urielsalis> RandomEliteDude, are you sure thats the email you use?, I can see your account is active
#1814 [20:42] <urielsalis> RandomEliteDude, go to minecraft.net/retrievename and check all your emails
#1815 [20:42] <urielsalis> craig1360, si
#1816 [20:43] <RandomEliteDude> im sure
#1817 [20:43] <RandomEliteDude> it won't let me log in
#1818 [20:43] <craig1360> aver explicame bien ya entre en la pagina y de ahi que ago?
#1819 [20:43] <urielsalis> craig1360, descargas catalyst
#1820 [20:43] <RandomEliteDude> im afraid to type my password here for confirmation
#1821 [20:43] <urielsalis> RandomEliteDude, DONT
#1822 [20:43] <urielsalis> RandomEliteDude, this is a public channel
#1823 [20:43] <RandomEliteDude> alright
#1824 [20:44] <urielsalis> RandomEliteDude, As I said, go to minecraft.net/retrievename and check all your emails, you can never be too sure :P
#1825 [20:44] <RandomEliteDude> alright thanks, ill check it out
#1826 [20:44] <urielsalis> RandomEliteDude, if you dont receive a email, come back and I will redirect you to Mojang support :)
#1827 [20:45] <RandomEliteDude> i have received an email
#1828 [20:45] <urielsalis> RandomEliteDude, how many times you tried to login?
#1829 [20:45] <RandomEliteDude> at least 5
#1830 [20:45] <RandomEliteDude> via different clients and minecraft itslef
#1831 [20:46] <RandomEliteDude> clients such as AtLauncher and such
#1832 [20:46] <urielsalis> RandomEliteDude, I will try waiting 4 hours without logging in and then trying again, maybe your account or IP is being throttled
#1833 [20:46] <urielsalis> ??> RandomEliteDude account/throttle
#1834 [20:46] <urielsalis> ??> RandomEliteDude account/throttled
#1835 [20:47] <urielsalis> ??> RandomEliteDude login/throttle
#1836 [20:47] <Absol> RandomEliteDude: Your login is being throttled, which will prevent you from logging in.
#1837 [20:47] <Absol> RandomEliteDude: You will have to wait 3 hours without logging in for it to reset.
#1838 [20:47] <RandomEliteDude> alright.. thank you very much :)
#1839 [20:47] * urielsalis tips hat
#1839 [20:48] <craig1360> uriel no puedo hacerlo
#1840 [20:48] <urielsalis> craig1360, por?
#1841 [20:49] <craig1360> ya estoy adentro de la pagina pero no me aparece ningun lugar que diga descarga
#1842 [20:49] <Hi5TBone> Thank you VERY much MattyM, it worked!
#1843 [20:50] <urielsalis> craig1360, esta en Features, Catalyst Software Suite, There is a Orange Download Link
#1844 [20:50] <urielsalis> craig1360, ahi hay un link que dice Download naranja*
#1845 [20:51] <craig1360> alos 2
#1846 [20:51] <urielsalis> craig1360, no, solo al que dice Catalyst
#1847 [20:52] * oerg866 [oerg866@notlogged] has joined #minecrafthelp
#1848 [20:54] <craig1360> ya se esta descargando
#1849 [20:54] <urielsalis> craig1360, ok
#1850 [20:55] <craig1360> creo que tardara mucho
#1851 [20:57] <craig1360> uriel
#1852 [20:58] <urielsalis> craig1360, va a tardar dependiendo de tu conexion
#1853 [20:58] * Carlos [Carlos@notlogged] has joined #minecrafthelp
#1854 [20:58] <craig1360> ok
#1855 [20:58] <craig1360> ya que se descargue que ago
#1856 [20:58] <urielsalis> craig1360, lo instalas
#1857 [20:59] <craig1360> ok
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#1859 [21:07] * stevabucket [stevabucket@notlogged] has joined #minecrafthelp
#1860 [21:09] <stevabucket> I just downloaded game and cannot play .I am running Windows Vista Basic and get this message: Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1861 [21:10] <mattym> stevabucket, When you downloaded it did you use the .exe or .msi installer?
#1862 [21:10] * thane [thane@notlogged] has joined #minecrafthelp
#1863 [21:10] <stevabucket> msi.
#1864 [21:10] <GreyVulpine> Please give us the entire error message
#1865 [21:10] <GreyVulpine> stevabucket - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1866 [21:11] <stevabucket> [19:00:45 INFO]: Attempting to download C:\Users\Ana\AppData\Roaming\.minecraft\libraries\com\paulscode\codecjorbis\20101023\codecjorbis-20101023.jar for job 'Version & Libraries'... (try 0) [19:00:45 INFO]: Finished downloading C:\Users\Ana\AppData\Roaming\.minecraft\libraries\com\paulscode\codecjorbis\20101023\codecjorbis-20101023.jar for job 'Version & Libraries': Local file matches local checksum, using that [19:00:45 IN
#1867 [21:14] <Anna> ??> stevabucket paste
#1868 [21:14] <Absol> stevabucket: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1869 [21:14] <stevabucket> pasted on ubun what url do you need
#1870 [21:14] <Anna> the site it brings you to when you click the paste button
#1871 [21:14] <mattym> stevabucket, After you hit the paste! button, the link/url of the page it makes
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#1876 [21:22] * oerg866 [oerg866@notlogged] has quit. (Ping timeout: 206 seconds)
#1877 [21:23] <stevabucket> let me try again
#1878 [21:26] <craig1360> URIEL SIGUES AHI?
#1879 [21:27] <stevabucket> I just downloaded game and cannot play .I am running Windows Vista Basic and get this message: Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future releaseasted to url http://paste.ubuntu.com/12318188/
#1880 [21:27] <urielsalis> craig1360, si
#1881 [21:27] <mattym> stevabucket, What antivirus software do you use?
#1882 [21:27] * nathan_ [nathan_@notlogged] has joined #minecrafthelp
#1883 [21:28] <nathan_> anyone familer with multicraft
#1884 [21:28] <stevabucket> kapersky
#1885 [21:28] <nathan_> and linux
#1886 [21:28] <SeperateMC> It's been three hours right?
#1887 [21:28] <mattym> nathan_, We dont support 3rd party software here
#1888 [21:28] <mattym> SeperateMC, Not sure
#1889 [21:28] <SeperateMC> Im pretty sure
#1890 [21:28] <nathan_> im pretty sure its a issue with minecraft though
#1891 [21:28] <SeperateMC> I had a timer set from 6:04pm
#1892 [21:28] <mattym> ??> stevabucket av/kaspersky
#1893 [21:28] <SeperateMC> so
#1894 [21:28] <Absol> stevabucket: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1895 [21:28] <craig1360> OK ESQUE AUN NO SE DESCARGA
#1896 [21:28] <nathan_> The authentication servers
#1897 [21:28] <SeperateMC> It's 9:28pm for me
#1898 [21:29] <urielsalis> craig1360, va a tardar
#1899 [21:29] <mattym> stevabucket, Check the info Absol just posted
#1900 [21:29] <mattym> nathan_, If you are using an unofficial launcher and having issues, its likely the launcher
#1901 [21:29] <craig1360> YA VA EN LA MITAD
#1902 [21:29] <mattym> .mcstatus
#1903 [21:29] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1904 [21:29] <SeperateMC> It worked!!!
#1905 [21:29] <mattym> nathan_, Authentication servers are online and fine, its the program you are using that has the issue
#1906 [21:29] <nathan_> alright
#1907 [21:29] <stevabucket> thank you. do you think my system is too old Windows Vista
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#1909 [21:30] <mattym> stevabucket, It should be fine
#1910 [21:30] <mattym> stevabucket, Check the info Absol posted, to turn off that part of Kaspersky, then try the game again
#1911 [21:30] <SeperateMC> mattym
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#1914 [21:32] <SeperateMC> MattyM
#1915 [21:32] <mattym> SeperateMC, yes?
#1916 [21:32] <SeperateMC> I still cannot receive e-mails to change my skin because I forgot my security questions.
#1917 [21:33] <mattym> SeperateMC, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1918 [21:33] <mattym> SeperateMC, Check the info above to make sure you are checking the correct email
#1919 [21:34] <SeperateMC> It is correct
#1920 [21:34] <mattym> SeperateMC, If you dont get the email and cant remember the security questions, you will need to contact Mojang
#1921 [21:34] <mattym> ??> SeperateMC mojang/email
#1922 [21:34] <Absol> SeperateMC: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1923 [21:34] <Absol> SeperateMC: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#1924 [21:34] * Nottjfjfj [Nottjfjfj@notlogged] has joined #minecrafthelp
#1925 [21:34] <SeperateMC> my boy Absol xD
#1926 [21:35] <urielsalis> ??> SeperateMC bot
#1927 [21:35] <Absol> SeperateMC: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1928 [21:36] <SeperateMC> got me
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#1932 [21:47] * cecileo [cecileo@notlogged] has joined #minecrafthelp
#1933 [21:50] <cecileo> Hi it's been years since i played minecraft. I recently got a second hand laptop which is what im using, a Dell with microsoft vista. I downloaded minecraft launcher (I think that's right) and all was well, I press "play" but it will not start up. i think there is a crash report i could try to show you... help. Thanks
#1934 [21:50] <mattym> ??> cecileo launcher/crash-log
#1935 [21:50] <Absol> cecileo: We need to see your crash log, which appears after a crash.
#1936 [21:50] <Absol> cecileo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1937 [21:51] <urielsalis> mattym, ping me if craig1360 is back (he just needs to install the driver(its downloading), and reboot)
#1938 [21:51] <cecileo> ok just a moment
#1939 [21:51] <mattym> urielsalis, KK
#1940 [21:52] <craig1360> AQUI ESTOY
#1941 [21:52] <urielsalis> craig1360, cuanto le falta a la descarga?
#1942 [21:52] <cecileo> http://paste.ubuntu.com/12318305/
#1943 [21:52] <craig1360> ESPERE
#1944 [21:52] <cecileo> there you go
#1945 [21:53] <mattym> ??> cecileo gpu/intel/ig4
#1946 [21:53] <Absol> cecileo: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#1947 [21:53] <Absol> cecileo: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1948 [21:53] <craig1360> DICE QUE 26 MINUTOS
#1949 [21:53] * SeperateMC [SeperateMC@notlogged] has quit. (Ping timeout: 204 seconds)
#1950 [21:53] <cecileo> ok that's all i needed to know. it's a pretty old lappy.
#1951 [21:54] <cecileo> thanks folks
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#1955 [21:56] <ShotgunSnipes> hey i can't sign in to my account can you help?
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#1959 [22:01] <craig1360> URIEL YA SE FUE
#1960 [22:01] <Bugboy1028> craig1360, urielsalis is still here
#1961 [22:01] <craig1360> OKAS
#1962 [22:02] <Bugboy1028> ??> craig1360 scold/yelling
#1963 [22:02] <Bugboy1028> ??> craig1360 scold/shouting
#1964 [22:02] <Bugboy1028> ??> craig1360 scold/caps
#1965 [22:02] <Bugboy1028> craig1360, no yelling please
#1966 [22:02] <mattym> yell
#1967 [22:02] <Bugboy1028> ??> craig1360 scold/yell
#1968 [22:02] <urielsalis> craig1360, traduccion: no grites
#1969 [22:02] <craig1360> ????
#1970 [22:03] <urielsalis> craig1360, mayusculas = gritar
#1971 [22:04] <craig1360> ok perdon
#1972 [22:04] <craig1360> noo lo sabia
#1973 [22:04] <craig1360> lo precione sin querer
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#1975 [22:05] <craig1360> uriel ya quedan 12 minutos
#1976 [22:05] * Ty is now known as Guest90551
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#1980 [22:15] <nelliar> Hello, i have a problem, with the dxdiag...
#1981 [22:15] <mattym> nelliar, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1982 [22:16] <nelliar> http://paste.ubuntu.com/12318376/
#1983 [22:16] <nelliar> speak spanish?
#1984 [22:16] <mattym> nelliar, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous Windows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1985 [22:17] <nelliar> ohhh ok I need other computer, thank yoy
#1986 [22:20] * tommy_tap_roll [tommy_tap_roll@notlogged] has joined #minecrafthelp
#1987 [22:21] <craig1360> uriel
#1988 [22:22] <craig1360> ya se descargo
#1989 [22:22] <tommy_tap_roll> I had to restore my laptop to it's original state due to it running very slow, but I kept all of my personal files. Now reinstalling Minecraft, it has told that runtime has not be able to install due to a corruption. And to please retry to instal Minecraft. What can I do to solve this issue?
#1990 [22:22] <Bugboy1028> urielsalis, craig1360
#1991 [22:22] <tommy_tap_roll> *not been able to install
#1992 [22:22] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1993 [22:22] <Bugboy1028> ??> tommy_tap_roll tools/hjt
#1994 [22:22] <Absol> tommy_tap_roll: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1995 [22:22] <Absol> tommy_tap_roll: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1996 [22:22] <urielsalis> craig1360, instalalo
#1997 [22:22] <Bugboy1028> Also what is antivirus are you using?
#1998 [22:23] <tommy_tap_roll> Standard Windows Defender
#1999 [22:23] <Bugboy1028> please follow Absol's instructions
#2000 [22:26] * nelliar [nelliar@notlogged] has quit. (Quit: Web client closed)
#2001 [22:27] <tommy_tap_roll> "For some reason your system denied write access to the Hosts file."
#2002 [22:27] <mattym> tommy_tap_roll, Thats fine, just continue through
#2003 [22:28] <craig1360> ya lo instale
#2004 [22:28] <craig1360> y ahora??
#2005 [22:28] <Bugboy1028> craig1360, restarto
#2006 [22:29] <craig1360> perdon??
#2007 [22:30] <tommy_tap_roll> http://paste.ubuntu.com/12318448/
#2008 [22:30] <urielsalis> craig1360, reinicia
#2009 [22:31] * luki22 [luki22@notlogged] has joined #minecrafthelp
#2010 [22:32] <craig1360> reinicio mi lap
#2011 [22:32] * rydanny [rydanny@notlogged] has joined #minecrafthelp
#2012 [22:32] <craig1360> lap
#2013 [22:32] * orthoplex64 [orthoplex64@notlogged] has quit. (Quit: Leaving)
#2014 [22:33] <craig1360> y con eso quedara
#2015 [22:33] <craig1360> ??
#2016 [22:33] <urielsalis> craig1360, deberia
#2017 [22:33] <craig1360> muchisimas gracias lo intentare
#2018 [22:33] <tommy_tap_roll> I already checked for Firewall acceptance and neither "Mojang" or "Minecraft" came up as an app name, That's why I came here.
#2019 [22:34] <rydanny> how do i fix the nullpointerexecption: group?
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#2027 [22:37] <PersonWhoNeedsHelp> Anyone encountered a glitch, where you change your password, try logging in and it won't work?
#2028 [22:38] * circ-user-eukxX [circ-user-eukxX@notlogged] has joined #minecrafthelp
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#2033 [22:39] <Imfromalaska> I need minecraft advice for those that play the pc version. My enchanting table is only giving me 1-12 enchantments. Even though I was at level 30. I have all the bookshelves needed to have the enchantments up to level 30. If anyone is able to help please let me know. Thanks.
#2034 [22:40] <mattym> Imfromalaska, Are the shelves in the propper arrangement
#2035 [22:40] <Deathstarassasin> I need my minecraft fixed i got windows 10 and now it wont work its saying i need my pixels accelerated or something like that
#2036 [22:40] <mattym> Deathstarassasin, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2037 [22:40] <Imfromalaska> Yes they are mattym
#2038 [22:41] <Deathstarassasin> http://paste.ubuntu.com/12318460/
#2039 [22:41] <Deathstarassasin> thats it
#2040 [22:41] <mattym> Deathstarassasin, Check the dxdiag report again, make sure to copy the whole thing
#2041 [22:42] <mattym> Imfromalaska, Can you take a screenshot of both the in world setup, and enchanting menu?
#2042 [22:42] <Deathstarassasin> http://paste.ubuntu.com/12318460/ this is it that is all i have
#2043 [22:42] <mattym> Deathstarassasin, The dxdiag report should be a lot longer
#2044 [22:43] <Deathstarassasin> hold on
#2045 [22:45] <Imfromalaska> Let me access this on my pc. I'm on my phone
#2046 [22:45] * tommy_tap_roll_ [tommy_tap_roll_@notlogged] has joined #minecrafthelp
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#2048 [22:45] <mattym> tommy_tap_roll, That log you sent had an entry from McAfee, you need to remove it
#2049 [22:46] <mattym> ??> tommy_tap_roll av/mcafee/uninstall
#2050 [22:46] <Absol> tommy_tap_roll: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#2051 [22:46] * pablo [pablo@notlogged] has joined #minecrafthelp
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#2053 [22:47] * tommy_tap_roll [tommy_tap_roll@notlogged] has quit. (Ping timeout: 204 seconds)
#2054 [22:47] <imfromalaska_> mattym you here still?
#2055 [22:47] <mattym> imfromalaska_, Yes
#2056 [22:48] <imfromalaska_> how do i send a screen shot of the game on here
#2057 [22:48] <mattym> imfromalaska_, Upload it to imgur.com then get me the link to it
#2058 [22:48] <Deathstarassasin> http://paste.ubuntu.com/12318508/ this is it
#2059 [22:49] <mattym> Deathstarassasin, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2060 [22:49] * pablo [pablo@notlogged] has quit. (Client Quit)
#2061 [22:49] <Deathstarassasin> how do i downgrade
#2062 [22:49] <mattym> Deathstarassasin, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2063 [22:50] * Imfromalaska [Imfromalaska@notlogged] has quit. (Ping timeout: 204 seconds)
#2064 [22:50] <tommy_tap_roll_> Absol, was that the only issue you saw in my system log?
#2065 [22:51] <mattym> tommy_tap_roll_, Only thing that stood out
#2066 [22:51] <Deathstarassasin> thank you
#2067 [22:52] <imfromalaska_> http://imgur.com/UBlzU8o
#2068 [22:52] <imfromalaska_> http://imgur.com/YNKYH1I
#2069 [22:53] <mattym> imfromalaska_, You cant have the chests or torches on the floow where they are
#2070 [22:53] <mattym> imfromalaska_, The blocks around the table itself need to be clear
#2071 [22:53] <imfromalaska_> oh okay, i will give that a try. thank you very much.
#2072 [22:54] * tommy_tap_roll_ [tommy_tap_roll_@notlogged] has quit. (Ping timeout: 204 seconds)
#2073 [22:55] * craig1360 [craig1360@notlogged] has joined #minecrafthelp
#2074 [22:55] <craig1360> hola esta uriel
#2075 [22:55] <Blockofcube> Hi my minecraft wont work, first it said my account wasnt there, tried making the account again with the same name and now it just says i have the demo version. ive had minecraft since at least 2011 and i didnt get a email saying that they deleted my account or anything so help please :)
#2076 [22:55] <mattym> Blockofcube, What is/was the username?
#2077 [22:57] <craig1360> mattym
#2078 [22:57] <mattym> craig1360, Any progress?
#2079 [22:58] <craig1360> no me sirvio el grograma que me pasaron
#2080 [22:58] * Deathstarassasin [Deathstarassasin@notlogged] has quit. (Ping timeout: 204 seconds)
#2081 [23:01] <urielsalis> craig1360, no sirvio?
#2082 [23:02] <craig1360> nooo sigue el juego igual
#2083 [23:02] <craig1360> :(
#2084 [23:02] <Blockofcube> the user name is Dragoonboy0
#2085 [23:02] <urielsalis> craig1360, podes hacer otro dxdiag?
#2086 [23:03] <mattym> Blockofcube, Never changed it?
#2087 [23:03] <craig1360> sii
#2088 [23:03] <Blockofcube> no
#2089 [23:03] <mattym> ??> Blockofcube mojang/email
#2090 [23:03] <Absol> Blockofcube: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2091 [23:03] <Absol> Blockofcube: Note: Do NOT send more than one at a time. It takes about 3 - 4 business days for Mojang to respond, and sending more than one only slows them down.
#2092 [23:03] <mattym> Blockofcube, your account was likely hacked, fill in the form Absol linked you
#2093 [23:04] <Blockofcube> i already filled that about a month ago and never heard back
#2094 [23:04] * Abraxas [Abraxas@notlogged] has joined #minecrafthelp
#2095 [23:05] <Abraxas> Hello my account isn't migrating, i've been trying for the last hour and it isn't working
#2096 [23:05] <mattym> Blockofcube, Did you inculde all the required info?
#2097 [23:05] * Kasandra [Kasandra@notlogged] has joined #minecrafthelp
#2098 [23:05] <mattym> Blockofcube, They have a bit of a backlog, I think they are currently dealing with submissions from August 15th
#2099 [23:05] <Kasandra> Hi
#2100 [23:05] <mattym> Abraxas, What web browser are you using?
#2101 [23:06] <Abraxas> Google chrome
#2102 [23:06] <mattym> Abraxas, Attempt it with another, see if it works
#2103 [23:06] <Kasandra> Google chrome i just want to know if i download minecraft on my computer what would be the website i go to, to download the right minecraft for a computer? And google chrom is the only internet option that works for me
#2104 [23:07] <Kasandra> chrome*
#2105 [23:07] <mattym> Kasandra, If the message doesnt have your name then its not for you, what is it you need?
#2106 [23:07] <Kasandra> i want to download minecraft on my computer but all the ones i find are wrong whats the website to get the right one to download?
#2107 [23:07] <Blockofcube> i dont have the transaction id
#2108 [23:08] <Abraxas> https://gyazo.com/d65b744d7ccaa0a711b60517e8b4ef70
#2109 [23:08] <mattym> Blockofcube, Then you have no proof of ownership
#2110 [23:08] <Abraxas> It still is not working
#2111 [23:08] <mattym> Abraxas, Did you not enter an email?
#2112 [23:08] <Blockofcube> so i have to buy it again to play it?
#2113 [23:08] <Kasandra> so https://gyazo.com/d65b744d7ccaa0a711b60517e8b4ef70 is what i need to download?
#2114 [23:08] <mattym> Blockofcube, Check the form, click where it says transation id, and see if there is another way for you to find it
#2115 [23:09] * tommy_tap_roll [tommy_tap_roll@notlogged] has joined #minecrafthelp
#2116 [23:09] <Abraxas> I did but i deleted it before i screen shotted it so it wouldn't show up for safety reaSONS
#2117 [23:09] <Kasandra> oh
#2118 [23:09] <mattym> Kasandra, You need to go to minecraft.net/download
#2119 [23:09] <Kasandra> so i have to download that?
#2120 [23:10] <Kasandra> mk
#2121 [23:10] <mattym> Abraxas, Did you create a Mojang account, and confirm/validate it?
#2122 [23:10] <tommy_tap_roll> THANK YOU Absol AND mattym! You guys rule, it worked just file after uninstalling McCafe. Thanks again!
#2123 [23:10] <tommy_tap_roll> *worked just fine
#2124 [23:10] * tommy_tap_roll [tommy_tap_roll@notlogged] has quit. (Client Quit)
#2125 [23:10] <Abraxas> Yes i did. I was trying to import it but it is giving me an error
#2126 [23:11] * Drunk_Potato [Drunk_Potato@notlogged] has joined #minecrafthelp
#2127 [23:11] <Kasandra> mk i have to create a acc then i can play?
#2128 [23:11] <mattym> Abraxas, Log into your mojang account at a account.mojang.com/me then on that page you should have the option to import
#2129 [23:11] <Abraxas> I did and it still gave me an error
#2130 [23:11] <mattym> Kasandra, Again, unless you see your name on the message, its not meant for you
#2131 [23:11] <Kasandra> Okay can u please calm down...
#2132 [23:11] <Drunk_Potato> I need help with my graphics card , supposedly pixels not accelerated
#2133 [23:12] <mattym> Kasandra, Not if you keep reading every line and think its meant for you, its only making you more confused
#2134 [23:13] <mattym> Abraxas, Your username seems to be tied to an account that is already migrated and has a different username now
#2135 [23:13] <Kasandra> well i need to talk.
#2136 [23:13] <mattym> Abraxas, If you didnt do that, then its likely your account was stolen
#2137 [23:13] <Drunk_Potato> http://paste.ubuntu.com/12318587/
#2138 [23:13] <Abraxas> I did not do that hwo i can i fix that
#2139 [23:13] <mattym> Abraxas, You need to fill out this form https://help.mojang.com/customer/portal/emails/new
#2140 [23:14] <mattym> Drunk_Potato, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2141 [23:14] <Abraxas> But that can take days to figure out.. :/
#2142 [23:14] <mattym> Kasandra, From the top, what is the issue you are having?
#2143 [23:14] <mattym> Abraxas, Current reply time on that form is weeks actually
#2144 [23:14] <Drunk_Potato> but i was using my laptop just fine like a week ago
#2145 [23:14] <mattym> Abraxas, But its the only way to fix it
#2146 [23:14] <Abraxas> ugh..
#2147 [23:14] <mattym> Drunk_Potato, Did you have Windows 10 at the time?
#2148 [23:14] <Drunk_Potato> yes
#2149 [23:15] <Drunk_Potato> i got it since the release
#2150 [23:15] <urielsalis> Drunk_Potato, can you check Windows update?
#2151 [23:15] <mattym> Drunk_Potato, Check Windows Update, have it search online for updates, install any it finds
#2152 [23:15] <urielsalis> Drunk_Potato, check if you installed any driver updates, or if you have some to install
#2153 [23:15] <mattym> Drunk_Potato, But currently Intel is no longer supporting your hardware on Windows 10
#2154 [23:15] <Kasandra> im having troubles playing, it wont let me download it
#2155 [23:16] <urielsalis> Kasandra, it wont let you download what?
#2156 [23:16] <Drunk_Potato> hm strange it was working at first
#2157 [23:16] <Kasandra> it wont let me download minecraft on my comeputer
#2158 [23:16] <Kasandra> computer
#2159 [23:16] <urielsalis> Kasandra, go to minecraft.net/download and download the installer
#2160 [23:16] <urielsalis> ??> Kasandra dl/client
#2161 [23:16] <Absol> Kasandra: You may download the latest version of the launcher from https://minecraft.net/download
#2162 [23:16] <Absol> Kasandra: Also see ?? dl/client/<os> for os specific versions.
#2163 [23:17] <Kasandra> okay
#2164 [23:19] <Drunk_Potato> Thank you guys ill just try to downgrade , windows 10 isnt that good anyways lol
#2165 [23:19] <mattym> Drunk_Potato, If you have had Win10 since the day it came out, you will need to get your old Windows Install disks and do a complere reinstall
#2166 [23:19] <urielsalis> Drunk_Potato, err no
#2167 [23:20] <urielsalis> Drunk_Potato, in the settings, there is a button to downgrade
#2168 [23:20] <Drunk_Potato> i know
#2169 [23:20] <Drunk_Potato> thats what im gonna do
#2170 [23:20] <urielsalis> Drunk_Potato, if you upgraded less than 2 weeks ago
#2171 [23:20] <mattym> Thought the internal downgrade option had a 30 day limit
#2172 [23:20] <Kasandra> i have a problem...
#2173 [23:20] <Drunk_Potato> im not sure
#2174 [23:20] <Drunk_Potato> i cant still do it though
#2175 [23:21] <mattym> To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2177 [23:21] <mattym> Yeah info i have says a month, but if it still gives you the option, go for it
#2178 [23:22] <Drunk_Potato> i mine says : Backup and Restore with windows 7
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#2187 [23:40] <eduide> hello
#2188 [23:41] <urielsalis> hi eduide
#2189 [23:41] <eduide> i can t play minecraft on my computer
#2190 [23:43] <MrBravoo> hola buenas noches no puedo jugar minecraft en mi computadora, lo compre hace unas 4 horas he intente hacer todo lo posible para poder instalar configuraciones para que vaya pero puedo jugar http://paste.ubuntu.com/12318666/
#2191 [23:43] <MrBravoo> para que vaya pero no puedo*
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#2193 [23:44] <Andrio> MrBravoo, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2032.
#2194 [23:44] <Andrio> eduide, why's that?
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#2198 [23:51] <Deceptico> alguem me ajuda, nao consigo jogar minecraft, quando acaba de atualizar ele da erro
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