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#7 [00:21] <xXMojoman800Xx> I need help with starting up my Minecraft Game. It says I need to upgrade my graphics software, but I have already tried that and it says there are no updates avaliable. The link to my DxDiag is http://paste.ubuntu.com/12415570/ Thanks!
#8 [00:21] <webrosc> xXMojoman800Xx, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#9 [00:22] <xXMojoman800Xx> So if i were to downgrade to windows 7, would the current version of minecraft be able to be played?
#10 [00:22] <webrosc> yeah
#11 [00:24] <xXMojoman800Xx> Why cant it be played on anything greater than wondows 7? I dont understand.
#12 [00:25] <webrosc> because intel stopped support for your GPU at windows 7
#13 [00:25] <webrosc> its your computer, not minecraft
#14 [00:25] <xXMojoman800Xx> ahh I see
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#16 [00:27] <xXMojoman800Xx> This being a laptop, there probably isnt any easy way to upgrade the graphics hardware right?
#17 [00:27] <webrosc> thats not possible on a laptop sorry
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#19 [00:27] <webrosc> you only have the 2 options, changge windows, or change laptop
#20 [00:27] <xXMojoman800Xx> ok thanks for the help
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#28 [00:43] <CJ_> I need help with updating a "Lack of updated graphics drivers"
#29 [00:43] <webrosc> CJ_, do you have a dxidag log link?
#30 [00:43] <CJ_> how do i proved a link
#31 [00:43] <CJ_> provide*
#32 [00:43] <webrosc> if you have the link post it here
#33 [00:44] <CJ_> how do you get a link btw we recently got windows 10
#34 [00:44] <webrosc> ??> CJ_ win/dxdiag
#35 [00:44] <Absol> CJ_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#36 [00:45] <CJ_> ill check it out
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#39 [00:46] <CJ_> http://paste.ubuntu.com/12415638/ there it is
#40 [00:47] <webrosc> CJ_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware(If Possible), or use another computer to play Minecraft.
#41 [00:48] <CJ_> i guess no mc for me
#42 [00:48] <CJ_> thx for the help :(
#43 [00:48] <webrosc> not while running windows 10 on that computer no
#44 [00:48] <webrosc> if you insist on staying with windows 10 your could look at the windows 10 edition
#45 [00:49] <CJ_> wait...
#46 [00:49] <CJ_> that would work?
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#48 [00:49] <webrosc> its more like the pocket edition, but will run on that computer
#49 [00:49] <webrosc> s/will/should
#50 [00:49] <ExtremeBot> webrosc meant to say: its more like the pocket edition, but should run on that computer
#51 [00:49] <CJ_> thats alright i guess i get it then
#52 [00:49] <CJ_> ye i saw a review on it
#53 [00:49] <CJ_> cya thx for the help
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#66 [01:31] <iiCloud> I went on holliday for a month and 20 days and could not be able to lay minecraft when I cane back my minecraft does not work it only says I can play the demo why? I stil have my account its only i can play the demo
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#73 [02:05] <osak> So I upgraded to win10, and now mc won't open.
#74 [02:05] <osak> I've tried uninstalling intel gpu driver, and deleting it, and running the auto updater program from intel.
#75 [02:06] <osak> Any ideas? or am I just needing to switch back to win8.1?
#76 [02:06] * Plantguts [Plantguts@notlogged] has joined #minecrafthelp
#77 [02:06] <osak> http://paste.ubuntu.com/12415848/
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#80 [02:08] <Plantguts> Uh,My minecraft won't start..It just runs launches but it doesn't load the mojang thing it just goes back to the run menu..
#81 [02:09] <mrpenguinb> What java version do you have?
#82 [02:09] <Plantguts> Hmm i think
#83 [02:09] <Plantguts> let me check
#84 [02:09] <osak> i have most recent, 8?
#85 [02:09] <mrpenguinb> 8 is most recent
#86 [02:10] <Plantguts> Java 8 update 60
#87 [02:10] <osak> yup
#88 [02:10] <mrpenguinb> ok
#89 [02:10] <mrpenguinb> Could you send me your crash log?
#90 [02:10] <Plantguts> of course
#91 [02:10] <Plantguts> ---- Minecraft Crash Report ---- // I feel sad now :( Time: 15.9.15. 08.58 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at
#92 [02:11] <mrpenguinb> Like the WHOLE log file or log of the crash
#93 [02:11] <Plantguts> OHoh.
#94 [02:11] <Plantguts> sorry
#95 [02:11] <mrpenguinb> Lol thats ok
#96 [02:11] <Plantguts> ---- Minecraft Crash Report ---- // I feel sad now :( Time: 15.9.15. 08.58 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at
#97 [02:12] <mrpenguinb> go to your .minecraft folder and find your crash-reports folder
#98 [02:12] <mrpenguinb> then open the most recent
#99 [02:12] <Plantguts> alright
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#101 [02:13] <Plantguts> In the crash-reports i only have a notepad folder, this is what it said :
#102 [02:13] <Plantguts> ---- Minecraft Crash Report ---- // I feel sad now :( Time: 15.9.15. 08.58 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at
#103 [02:13] <mrpenguinb> hmm
#104 [02:13] <mrpenguinb> so how many .txt files do you see?
#105 [02:13] <Plantguts> 1
#106 [02:13] <Plantguts> i tried re-installing my minecraft
#107 [02:13] <Plantguts> but it came to the same thing all over.
#108 [02:14] <mrpenguinb> And so you opened it and what did it come up with? (open the text file)
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#110 [02:14] <Plantguts> ---- Minecraft Crash Report ---- // I feel sad now :( Time: 15.9.15. 08.58 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at
#111 [02:14] <Anna> ??> Plantguts paste
#112 [02:14] <Absol> Plantguts: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#113 [02:15] <Plantguts> alright
#114 [02:15] <Anna> Plantguts: http://hopper.minecraft.net/help/pixel-format-not-accelerated
#115 [02:16] <Plantguts> http://paste.ubuntu.com/12415945/
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#122 [02:29] <Plantguts> i have java installed,but on every web that needs java to run it says i need to install java,so maybe java is the problem?
#123 [02:29] <mrpenguinb> have you tried updating your graphics drivers?
#124 [02:29] <Plantguts> no i haven't
#125 [02:29] <mrpenguinb> Its not java thats having issues
#126 [02:30] <mrpenguinb> its your graphics driver
#127 [02:30] <Plantguts> hmm,alright. So i have to update the driver?
#128 [02:30] <mrpenguinb> GeForce 8500 GT
#129 [02:30] <mrpenguinb> ill give you the link
#130 [02:30] <Plantguts> thanks
#131 [02:31] <mrpenguinb> Ill send you the link to download nVidia Geforce Experience that notifies you when there is an update available : http://us.download.nvidia.com/GFE/GFEClient/2.5.14.5/GeForce_Experience_v2.5.14.5.exe
#132 [02:31] <mrpenguinb> But it can be a bit clunky
#133 [02:32] <Plantguts> alright
#134 [02:32] <Plantguts> as long as it helps
#135 [02:41] <TheFlie> hi mrpenguinb :)
#136 [02:41] <mrpenguinb> Hi
#137 [02:41] <mrpenguinb> How come your username is red?
#138 [02:42] <TheFlie> i should run the webchat then
#139 [02:42] <mrpenguinb> its fine now
#140 [02:42] <TheFlie> okay, it was because i named you
#141 [02:42] <mrpenguinb> Oh lol
#142 [02:42] <mrpenguinb> I hardly know anything about IRC
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#153 [03:26] <style_slime> i. can´t launch my game. bought yesterday. it says pixel format not accelerated. don´t understand it. how to fix it?
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#155 [03:29] <yscyuki> http://paste.ubuntu.com/12416152/
#156 [03:33] <style_slime> sorry... i don´t understand what to do next... thanks
#157 [03:35] <style_slime> already opened the file but can´t figure out what to do...
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#161 [03:39] <Dennisv96> Hi minecraft i just totally forgot my email from my account: Dennisv96 is there a possible way to get it back , btw its a mojang account so i need my email
#162 [03:40] * Dennisv96 [Dennisv96@notlogged] has joined #minecrafthelp
#163 [03:41] <Dennisv96> I forgot my email from my account : dennisv96 is there a way to get it back? I need it beceuse its a mojang account
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#175 [04:19] <master82> hi i was using windows 10 and i have see that i become a free code for using minecraft windows 10 beta but i cant find him so anybody can help me
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#180 [04:28] <yscyuki> http://paste.ubuntu.com/12416343/
#181 [04:32] <master82> hi i was using windows 10 and i have see that i become a free code for using minecraft windows 10 beta but i cant find him so anybody can help me
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#188 [04:50] <burak_> gvjnfo
#189 [04:50] <burak_> fg
#190 [04:50] <burak_> fg
#191 [04:50] <burak_> df
#192 [04:50] * Absol kicked burak_ from #minecrafthelp (Reason: urak_ :Stop spamming)
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#197 [05:00] <kasper> my sounds are not working ind minecraft can you help
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#199 [05:04] <Groudon23> Unblocking java
#200 [05:04] <Groudon23> Unblocking javascript
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#205 [05:43] <billybob> my minecraft was working fine then when i try to open it it says unable to update minecraft native launcher
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#209 [05:58] <MisterBandito> i need help
#210 [06:02] <MisterBandito> Pixel Format Not Accelerated - message after download and fisrt try to run the game. It crashed. i can't fix the problem with the video drivers update - video card Radeon X800GTO, Downloaded and have run ATI CATALIST , all the drivers updated, problem is still there
#211 [06:03] <MisterBandito> SYSTEM DETAILS http://paste.ubuntu.com/12416828/
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#217 [06:27] <MisterBandito> halo halo halo. i've got a problem with configuration and video drivers. game crashed, the reason reported is Pixel Format Not Accelerated. Update of the video drivers didn't help. SYSTEM DETAILS http://paste.ubuntu.com/12416828//
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#220 [06:30] <yscyuki> 不能下載minecraft
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#222 [06:31] * Skywing890 [Skywing890@notlogged] has joined #minecrafthelp
#223 [06:32] <Skywing890> help it keeps saying am offline but the internet is on why?
#224 [06:33] <Skywing890> it shows it right here
#225 [06:33] <Skywing890> [06:27:58 INFO]: Minecraft Launcher 1.6.44 (through bootstrap 100) started on windows... [06:27:58 INFO]: Current time is Sep 15, 2015 6:27:58 AM [06:27:58 INFO]: System.getProperty('os.name') == 'Windows 8.1' [06:27:58 INFO]: System.getProperty('os.version') == '6.3' [06:27:58 INFO]: System.getProperty('os.arch') == 'amd64' [06:27:58 INFO]: System.getProperty('java.version') == '1.8.0_25' [06:27:58 INFO]: System.getProperty('java.vendo
#226 [06:33] <Skywing890> thats part of it
#227 [06:34] <yscyuki> chome
#228 [06:34] <Skywing890> i cant get on servers but single player and it shows my minecraft skin
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#235 [06:45] <Violinlover04> Has anyone experienced a frozen white screen after updating to the latest minecraft launcher 1.6?
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#242 [06:49] <woody> http://paste.ubuntu.com/12417063/
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#245 [06:52] <GemmaTFKR> hi
#246 [06:53] <GemmaTFKR> I have a prpoblem with Minecraft, it say that is unable to update de minecraft native launcher
#247 [06:53] <woody> need help MC launcher says drivers need update but all are updated has said this since win10 upgrade and MC will not launch
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#249 [06:54] <GemmaTFKR> I have a prpoblem with Minecraft, it say that is unable to update de minecraft native launcher
#250 [06:54] <GemmaTFKR> I have a problem with Minecraft, it say that is unable to update de minecraft native launcher
#251 [06:55] <GemmaTFKR> I hope someone could help me
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#253 [06:57] <GoldBrother> is anyone there that can help me find the right display driver?
#254 [06:58] <GoldBrother> for my laptop
#255 [06:58] <GemmaTFKR> i think that if anyone is helping me u wouldn't be helped too u.u
#256 [06:59] <GoldBrother> pls anyone
#257 [06:59] <GoldBrother> i cant play mc because of it
#258 [06:59] <GemmaTFKR> I have a problem with Minecraft, it say that is unable to update de minecraft native launcher
#259 [06:59] <GoldBrother> i had the same isue did u try re downloading the launcher?
#260 [07:00] <GemmaTFKR> yes
#261 [07:00] <GoldBrother> and deleting old one
#262 [07:00] <GemmaTFKR> and anything happened
#263 [07:00] <GemmaTFKR> i also tried updating java
#264 [07:01] <GemmaTFKR> people is saying that it's a server bug but i don't know
#265 [07:02] <GemmaTFKR> u have the same problem?
#266 [07:02] <GoldBrother> no
#267 [07:02] <GemmaTFKR> oh
#268 [07:02] <GoldBrother> ill brb
#269 [07:02] <GemmaTFKR> so u know how to fix my problem?
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#273 [07:04] <Violinlover04> was able to update native server launcher to 1.6.44 but now minecraft freezes. Have updated java, and removed and reinstalled minecraft several times. Not working. Help?
#274 [07:04] <GoldBrother> no but my problem is i cant find the right driver
#275 [07:04] <GoldBrother> and i cant run minecraft other wise
#276 [07:04] <GoldBrother> igtg
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#283 [07:14] <ZaChDaBeAsT> i cant remember my login and my email has changed
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#285 [07:19] <JJSlay> Hi is there anyone who can help me recover a lost account?
#286 [07:22] * iFoveToLuck [iFoveToLuck@notlogged] has joined #minecrafthelp
#287 [07:22] <iFoveToLuck> hello
#288 [07:23] <iFoveToLuck> What ram plan would I need for a 8 person friend server no plugins ?
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#310 [07:54] <Mrmogy991> Hey
#311 [07:55] <Mrmogy991> I forget my minecraft password and I can't get it back because i also forget my email how i can get it back please💔💔
#312 [07:55] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#313 [07:56] <GreyVulpine> Mrmogy991 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#314 [07:57] <Mrmogy991> Okay , but i forget my minecraft email what should i do
#315 [07:57] <GreyVulpine> As I've said, file a support ticket
#316 [07:58] <Mrmogy991> What support ticket is?
#317 [07:58] <GreyVulpine> Mrmogy991 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#318 [07:58] <Mrmogy991> Okay thank you❤️
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#323 [08:02] <Mrmogy991> Okay i did it, when they will message me?
#324 [08:02] * Supermanclark [Supermanclark@notlogged] has joined #minecrafthelp
#325 [08:03] <GreyVulpine> Mrmogy991 - 2-3 weeks.
#326 [08:04] <Supermanclark> Hey, I am trying to post my server and I set the MOTD and everything. It connected to it but it still has the claim button.
#327 [08:04] <GreyVulpine> Supermanclark - Sorry, we have nothing to do with the forums here.
#328 [08:05] <Supermanclark> How should I get help?
#329 [08:05] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#330 [08:05] <GreyVulpine> Ask in #minecraftforums
#331 [08:05] <Supermanclark> Ok
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#337 [08:08] <GoldBrother> is there anyone that can help em?
#338 [08:09] <GoldBrother> *me?
#339 [08:09] <GoldBrother> I need help on choseing the correct driver for my laptop so minecraft wont frezze up
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#346 [08:19] <Robin> Hello
#347 [08:19] * amsa [amsa@notlogged] has joined #minecrafthelp
#348 [08:19] <Robin> I have waited 1 week on my question (email) can i get a answer soon?
#349 [08:20] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-
#350 [08:21] <Robin> They said 1-2 days on that link...
#351 [08:21] <GreyVulpine> "Notice: We've got a bit of an email backlog at this time. As of September 15th, we are answering emails from August 19th, and are currently in the process of training additional support staff. Thank you for your patience; we look forward to helping you soon."
#352 [08:21] <Robin> I cant play minecraft because of my issue
#353 [08:22] <Robin> I get too much hate because of my minecraft name the name is: Ninjaah, but still i just get hated because they say my name is inspired of Blueninjaaaaah
#354 [08:22] <Robin> I get too much hate because of my minecraft name the name is: Ninjaah, but still i just get hated because they say my name is inspired of Blueninjaaaaah
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#357 [08:27] <Bhuudie> Hi is there any staff in here
#358 [08:28] <Bhuudie> When i try to log on to minecraft i dont +
#359 [08:28] <Bhuudie> i mean i cant log in it just says i put in the wrong email or password
#360 [08:28] <Bhuudie> I have migrated my account
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#362 [08:29] <Bhuudie> i tried to change password but still it didnt work and now i cant log on to minecraft
#363 [08:29] <Dee> Game keeps crashing on start up .. unable to play
#364 [08:30] <Bhuudie> No i cant even log in and see the newsa on the launcher
#365 [08:30] <Bhuudie> i meant news
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#368 [08:32] <Bhuudie> Hello
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#371 [08:34] <Bhuudie> Hey again I was Just wondering why my account doesnt work
#372 [08:34] <Bhuudie> It says i put in the wrong passcode or email and i have migrated my account
#373 [08:35] * xx_Damian_xx [xx_Damian_xx@notlogged] has joined #minecrafthelp
#374 [08:35] <Bhuudie> It says i put in the wrong passcode or email and i have migrated my account
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#376 [08:36] <NtirisP10> Hello i have windows 10 and i just need the old minecraft not the windows 10 edition so when i click play it says crash and something with windows 10 and it says fix the problem when i click it it brings me in a site to do something with DxDiag so it brings me here PLS HELP ME
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#384 [08:49] <M_MG> If i start minecraft it saves native.log to the desktop
#385 [08:50] <M_MG> is that normal?
#386 [08:51] <M_MG> is somebody here?
#387 [08:52] * cake_dos_craft [cake_dos_craft@notlogged] has joined #minecrafthelp
#388 [08:52] <M_MG> i could just play terraria
#389 [08:52] <M_MG> BUT I WANT MINECRAFT
#390 [08:52] <M_MG> #noreply
#391 [08:52] <M_MG> i give up
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#394 [08:57] <rlrtrr> Minecraft crashes after 5-10 minutes of play and shuts the computer off. What can I do to fix this issue
#395 [08:57] <Clock> rlrtrr, if the computer is shutting off it's because of overheating
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#398 [08:59] <rlrtrr> I don't think so, nothing else crashes it. It's a lap top sitting on the desk and the fan is working properly
#399 [09:01] <fredrrikrovik> i have forgotten the email i registrated my minecraft purchase, and now it has been migrated to mojang. it seems like my password also dont work. what can i do?
#400 [09:02] * dragonium123 [dragonium123@notlogged] has joined #minecrafthelp
#401 [09:03] <dragonium123> bonjour J'ai un problem avec minecraft des que j'essai de generer un monde mon minecraft plante
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#403 [09:04] <Clock> ??> fredrrikrovik account/send-email
#404 [09:04] <Absol> fredrrikrovik: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#405 [09:04] <Absol> fredrrikrovik: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#406 [09:04] <Clock> ??> dragonium123 lang/fr
#407 [09:04] <Absol> dragonium123: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#408 [09:05] <dragonium123> hello I have a problem with the minecraft I test my minecraft generate a world plant
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#410 [09:06] <fredrrikrovik> thank you !!!
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#412 [09:10] * irishdaz [irishdaz@notlogged] has joined #minecrafthelp
#413 [09:11] <irishdaz> hey guys quick question which blocks can a creeper not destroy?
#414 [09:12] * GemmaTFKR [GemmaTFKR@notlogged] has joined #minecrafthelp
#415 [09:13] * rlrtrr [rlrtrr@notlogged] has quit. (Quit: Web client closed)
#416 [09:13] <Clock> irishdaz, obsidian, blocks with obsidian, anvils, bedrock
#417 [09:13] <GemmaTFKR> Hi guys i have a problem with my launcher, when it's upgrading it says that it couldn't upgrade the Minecraft Native Launcher
#418 [09:13] <GemmaTFKR> Can somebody help me?
#419 [09:14] <GemmaTFKR> :'(
#420 [09:14] <irishdaz> i was to build a fortress around my item sorter so obsidian would be my best bet to stop it from being destroyed...
#421 [09:17] * MineProfHD [MineProfHD@notlogged] has quit. (Quit: Web client closed)
#422 [09:17] <GemmaTFKR> anybody is going to help?
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#425 [09:18] <CubeTheThird> GemmaTFKR, what anti-virus and firewall software do you have?
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#439 [09:25] <MoonFireDylan> Hi there i just bought the game and im having a few issues with it. First of all when i first make a world everything is black except for the sky and it looks like i am falling. Secondly when i finally get into the actual game i am experiencing alot of lag and the resources that i mine will not drop on the floor for me to pick up. Any help?
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#442 [09:25] <CubeTheThird> MoonFireDylan, in the game's video settings, what is your render distance set to?
#443 [09:25] <GemmaTFKR> i have avg antivirus
#444 [09:25] <CubeTheThird> GemmaTFKR, AVG free?
#445 [09:25] <GemmaTFKR> yes
#446 [09:25] <GemmaTFKR> n.n
#447 [09:25] <MoonFireDylan> My render distance is set to MAX
#448 [09:26] <CubeTheThird> MoonFireDylan, well there's your problem. Turn that way down
#449 [09:26] <CubeTheThird> GemmaTFKR, can you open C:\Program Files(x86)\Minecraft
#450 [09:26] <GemmaTFKR> okay gimme a sec
#451 [09:27] <GemmaTFKR> i don't have it
#452 [09:27] <GemmaTFKR> the minecraft file
#453 [09:27] <CubeTheThird> GemmaTFKR, there's no minecraft folder in program files?
#454 [09:27] <GemmaTFKR> nope
#455 [09:27] <GemmaTFKR> o.o
#456 [09:28] <GemmaTFKR> i have the minecraft premium
#457 [09:28] <CubeTheThird> GemmaTFKR, download and install the launcher from minecraft.net/download
#458 [09:29] <GemmaTFKR> okay
#459 [09:29] <GemmaTFKR> the msi or the exe
#460 [09:29] <CubeTheThird> msi
#461 [09:29] <GemmaTFKR> okay
#462 [09:29] <GemmaTFKR> thanks for helping btw
#463 [09:31] <GemmaTFKR> i have it downloading but it is always in 0
#464 [09:32] * tobias369 [tobias369@notlogged] has joined #minecrafthelp
#465 [09:34] <GemmaTFKR> it's not downloading
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#470 [09:35] <GemmaTFKR> :( are u still here?
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#473 [09:35] <CubeTheThird> GemmaTFKR, it's not downloading?
#474 [09:36] <GemmaTFKR> nope
#475 [09:36] <GemmaTFKR> it's so weird
#476 [09:37] <GemmaTFKR> :(
#477 [09:37] <CubeTheThird> GemmaTFKR, can you run a test on speedtest.net
#478 [09:38] <GemmaTFKR> yes
#479 [09:39] <GemmaTFKR> done
#480 [09:40] <GemmaTFKR> it's ok everything
#481 [09:40] <CubeTheThird> GemmaTFKR, give the results here
#482 [09:40] <GemmaTFKR> 43 ping
#483 [09:40] <GemmaTFKR> 2 M
#484 [09:40] <GemmaTFKR> 1 M
#485 [09:40] <GemmaTFKR> n.n
#486 [09:40] <GemmaTFKR> oh
#487 [09:41] <GemmaTFKR> it's downloading now
#488 [09:41] <GemmaTFKR> :D
#489 [09:41] <CubeTheThird> GemmaTFKR, your connection speeds are not very good, so that may be the problem
#490 [09:41] <GemmaTFKR> i have always had this speed
#491 [09:42] <GemmaTFKR> i had the minecraft until today that it appeared the problem
#492 [09:42] <GemmaTFKR> OH
#493 [09:42] <GemmaTFKR> IT'S WORKING :'D
#494 [09:43] <CubeTheThird> oh good!
#495 [09:43] <GemmaTFKR> i can record my gameplays now :'DDD
#496 [09:43] <GemmaTFKR> i'm so happy
#497 [09:43] <GemmaTFKR> i'll stay a bit until it's completed
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#500 [09:46] <GemmaTFKR> setting up runtime...
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#503 [09:47] <GemmaTFKR> YAAAAAY
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#506 [09:47] <GemmaTFKR> it's working
#507 [09:47] <CubeTheThird> \o/
#508 [09:47] <GemmaTFKR> ty so much CubeTheThird
#509 [09:48] <CubeTheThird> glad it works!
#510 [09:48] <GemmaTFKR> n.n
#511 [09:48] <GemmaTFKR> are u everyday in here?
#512 [09:48] <senna> minecraft is ofline how i set it online
#513 [09:48] <senna> no
#514 [09:48] <CubeTheThird> senna, what anti-virus and firewall software do you have?
#515 [09:48] * dragonium123 [dragonium123@notlogged] has quit. (Quit: Web client closed)
#516 [09:48] <senna> bulldog
#517 [09:49] <CubeTheThird> never heard of that one
#518 [09:49] <CubeTheThird> senna, are you able to temporarily disable it?
#519 [09:49] <Jhordan> Need help, tryed to get on minecraft but popup says 'unable to update the minecraft native launcher'
#520 [09:49] <senna> ita dutchs one i am dutch
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#522 [09:49] <CubeTheThird> Jhordan, what anti-virus and firewall software do you have?
#523 [09:50] * senna [senna@notlogged] has quit. (Client Quit)
#524 [09:50] <Jhordan> mcafee
#525 [09:50] <CubeTheThird> Jhordan, mcafee is known to cause issues, such as the one you are experiencing. I'd recommend you remove it and get something like avast instead
#526 [09:51] <GemmaTFKR> it looks like the native launcher is giving some issues
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#530 [10:06] <tobias369> mh
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#533 [10:13] <mojang> card is deaktievirt 7331092302
#534 [10:13] <mojang> keine nutzung möglich please help
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#537 [10:15] <Mrmogy991> Hey
#538 [10:16] * techturnGodhead [techturnGodhead@notlogged] has joined #minecrafthelp
#539 [10:16] <Mrmogy991> Please i forget my minecraft password and my minecraft email also i forget it how i can get my password back in another wayv
#540 [10:16] * Samir [Samir@notlogged] has joined #minecrafthelp
#541 [10:16] <Samir> 33+++++++
#542 [10:16] <Mrmogy991> Answer me plz
#543 [10:17] <CubeTheThird> Mrmogy991, test all your emails on http://www.minecraft.net/retrievename
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#546 [10:17] <CubeTheThird> Samir, do you need something?
#547 [10:17] <Mrmogy991> No i mean i forget my email password i want another wayy pleasee😓😓
#548 [10:17] <techturnGodhead> I am unable to log into the minecraft game itself. I keep getting an error : SocketException: Unrecognized Windows Sockets error: 87: create What is this?
#549 [10:17] <CubeTheThird> Mrmogy991, you will have to contact Mojang
#550 [10:18] <CubeTheThird> ??> Mrmogy991 mojang/email
#551 [10:18] <Absol> Mrmogy991: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#552 [10:18] <Absol> Mrmogy991: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#553 [10:18] <CubeTheThird> techturnGodhead, what anti-virus and firewall software do you have?
#554 [10:18] <Mrmogy991> When they well answer mee?
#555 [10:18] <techturnGodhead> Windows Firewall, but it is turned off and ESET NOD32 Antivirus
#556 [10:19] <CubeTheThird> Mrmogy991, see https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#557 [10:19] <CubeTheThird> ??> techturnGodhead av/eset
#558 [10:19] <Absol> techturnGodhead: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix this, open the advanced setup and follow this diagram: http://kb.eset.com/library/ESET/KB%20Team%20Only/SOLN3076/SOLN3076FIG1-3C.png
#559 [10:19] <Absol> techturnGodhead: Then, try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#560 [10:20] <Samir> my minecr
#561 [10:21] <Samir> my minecraft update isnt downloading
#562 [10:22] * Baileyag [Baileyag@notlogged] has joined #minecrafthelp
#563 [10:22] <CubeTheThird> Samir, do you get an error message?
#564 [10:22] * GemmaTFKR [GemmaTFKR@notlogged] has quit. (Quit: Web client closed)
#565 [10:22] <Samir> No
#566 [10:22] * EnderLord2797 [EnderLord2797@notlogged] has joined #minecrafthelp
#567 [10:22] <Baileyag> Hey any one now why I can't log I not minecraft
#568 [10:23] <Baileyag> In
#569 [10:23] <CubeTheThird> Samir, how do you know it isn't downloading?
#570 [10:23] <Samir> It just says its downloading
#571 [10:23] <CubeTheThird> Baileyag, what happens when you try?
#572 [10:23] <CubeTheThird> ??> Samir launcher/log
#573 [10:23] <Absol> Samir: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#574 [10:23] <Absol> Samir: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#575 [10:23] <Baileyag> It says my username or password is wrong
#576 [10:23] <Samir> Its at the end but doesnt open the game
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#578 [10:24] <CubeTheThird> Baileyag, have you tried resetting your password?
#579 [10:24] <Baileyag> Yes
#580 [10:24] <techturnGodhead> I followed that diagram and changed the settings, but it still says Unrecognized Windows Sockets error: 87:create
#581 [10:24] <CubeTheThird> techturnGodhead, did you close and re-open the game?
#582 [10:24] <CubeTheThird> ??> Baileyag login/throttle
#583 [10:24] <Absol> Baileyag: Your login is being throttled, which will prevent you from logging in.
#584 [10:24] <Absol> Baileyag: You will have to wait 3 hours without logging in for it to reset.
#585 [10:25] <Baileyag> K thanks
#586 [10:25] <techturnGodhead> Yes.
#587 [10:25] <Samir> http://paste.ubuntu.com/12418132/
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#591 [10:26] <Baileyag> So I have to wait three hrs then try agine
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#593 [10:27] * TheXDTeam [TheXDTeam@notlogged] has quit. (Client Quit)
#594 [10:27] <CubeTheThird> ??> techturnGodhead tools/hjt
#595 [10:27] <Absol> techturnGodhead: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#596 [10:27] <Absol> techturnGodhead: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#597 [10:27] <CubeTheThird> Baileyag, that's right
#598 [10:27] <Baileyag> Ok thank u so much
#599 [10:27] <CubeTheThird> Samir, run a test on speedtest.net
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#602 [10:28] <Haninas> hello
#603 [10:28] <EnderLord2797> I need help ive just downloaded minecraft when i try to play it comes up with error message "pixel format not accelerated" ive done all they suad when i go on and scan on intel driver updater it says theres nothing to download. Heres my dxdiag URL http://paste.ubuntu.com/12418095/
#604 [10:29] <Haninas> My account has been hacked, what do I do?
#605 [10:29] <CubeTheThird> Haninas, what makes you say it's been hacked?
#606 [10:29] <CubeTheThird> EnderLord2797, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#607 [10:30] <EnderLord2797> K thanks
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#609 [10:30] <techturnGodhead> Here is the link http://paste.ubuntu.com/12418156/
#610 [10:30] <CubeTheThird> one moment
#611 [10:30] * QueenCg [QueenCg@notlogged] has joined #minecrafthelp
#612 [10:31] <CubeTheThird> techturnGodhead, hmm you seem to have some mcafee stuff installed. I recommend you remove it
#613 [10:31] <CubeTheThird> ??> techturnGodhead av/mcafee/uninstall
#614 [10:31] * ThomasTheRacer [ThomasTheRacer@notlogged] has joined #minecrafthelp
#615 [10:31] <Absol> techturnGodhead: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#616 [10:31] <QueenCg> hey my minecraft account has been hacked what should i do ??
#617 [10:31] * Baileyag [Baileyag@notlogged] has quit. (Ping timeout: 204 seconds)
#618 [10:31] <ThomasTheRacer> um
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#620 [10:32] <CubeTheThird> QueenCg, what makes you say it's been hacked
#621 [10:32] <Haninas_> Hei camillq
#622 [10:32] <Haninas_> camilla
#623 [10:32] <ThomasTheRacer> I've upgraded from Windows 7 to 10... and suddenly it says my drivers are outdated. I had this problem briefly on 7, but it was solved and I was able to play Minecraft, but now I can't... help me?
#624 [10:32] * tobias369 [tobias369@notlogged] has quit. (Ping timeout: 204 seconds)
#625 [10:32] <timme> hello boys and girls i need the driver for minecraft........please send me the link?
#626 [10:32] <QueenCg> i cant logg inn and when i change my password i cant logg inn
#627 [10:32] <Samir> http://www.speedtest.net/my-result/4665644367
#628 [10:33] <ThomasTheRacer> Timme I think I have the same problem lol
#629 [10:33] <timme> haha
#630 [10:33] <CubeTheThird> ThomasTheRacer, do you have a dxdiag report?
#631 [10:33] <timme> :D
#632 [10:33] <CubeTheThird> timme, do you have a dxdiag report?
#633 [10:33] <ThomasTheRacer> I don't know though
#634 [10:33] <timme> yes
#635 [10:33] <ThomasTheRacer> OK hang on I'll get you it what part do u need?
#636 [10:33] <CubeTheThird> timme, give a URL to it here
#637 [10:33] <QueenCg> i tried to change my email adress and it dident work
#638 [10:33] <CubeTheThird> ThomasTheRacer, paste the whole thing onto http://paste.ubuntu.com and give the URL here.
#639 [10:33] <timme> ok wait
#640 [10:33] <ThomasTheRacer> Display section?
#641 [10:33] <CubeTheThird> Samir, your internet connection is too poor to download the game
#642 [10:33] <CubeTheThird> ThomasTheRacer, again, paste the whole thing onto http://paste.ubuntu.com
#643 [10:34] <ThomasTheRacer> o ok
#644 [10:34] <Samir> oh
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#647 [10:34] <techturnGodhead> Will removing the mcafee stuff fix the problem? it is being removed now
#648 [10:34] * alphabravokilo [alphabravokilo@notlogged] has joined #minecrafthelp
#649 [10:34] <QueenCg> can u please help me i dont know what to do
#650 [10:34] * PopKingSVK [PopKingSVK@notlogged] has joined #minecrafthelp
#651 [10:34] <QueenCg> its my second account that has been hacked
#652 [10:34] <Samir> i just changed the internet a few days ago
#653 [10:34] <CubeTheThird> QueenCg, please test all your emails on http://www.minecraft.net/retrievename
#654 [10:35] <CubeTheThird> techturnGodhead, reboot your computer and try again
#655 [10:35] <QueenCg> ok
#656 [10:35] <Samir> is that why?
#657 [10:35] <CubeTheThird> Samir, most likely
#658 [10:35] <techturnGodhead> okay
#659 [10:35] <Samir> ah
#660 [10:35] <Samir> okay
#661 [10:35] * techturnGodhead [techturnGodhead@notlogged] has quit. (Quit: Web client closed)
#662 [10:35] <QueenCg> but i have tried it
#663 [10:35] * PopKingSVK [PopKingSVK@notlogged] has quit. (Client Quit)
#664 [10:35] <Samir> but all bars are there
#665 [10:36] <CubeTheThird> QueenCg, do you not get an email?
#666 [10:36] <CubeTheThird> Samir, 'bars' are not an accurate unit of measurement
#667 [10:36] <Samir> oh
#668 [10:36] <alphabravokilo> Hey, I am having an issue where I try to open my Launcher and it wants to download the native launcher but cannot. Any idea what would be causing this problem?
#669 [10:36] <QueenCg> i do but when i try to logg inn after i have done all the things the email says it still dont work
#670 [10:37] <CubeTheThird> alphabravokilo, what anti-virus and firewall software do you have?
#671 [10:37] <CubeTheThird> QueenCg, have you tried resetting your password?
#672 [10:37] <ThomasTheRacer> Once I've pasted it ALL onto there... what do I do?
#673 [10:37] <QueenCg> yes
#674 [10:37] * Samir [Samir@notlogged] has quit. (Quit: Web client closed)
#675 [10:37] <QueenCg> but i still cannot logg inn
#676 [10:37] <ThomasTheRacer> Pasted.
#677 [10:38] <alphabravokilo> It is a security suite from my ISP
#678 [10:38] <CubeTheThird> ThomasTheRacer, give the link to your paste here
#679 [10:38] <CubeTheThird> alphabravokilo, is it based on mcafee?
#680 [10:38] <ThomasTheRacer> http://paste.ubuntu.com/12418202/
#681 [10:38] <CubeTheThird> ??> QueenCg login/throttle
#682 [10:38] <QueenCg> and when i check what account there is on my email its stands QueenCg but i cant logg inn
#683 [10:38] <Absol> QueenCg: Your login is being throttled, which will prevent you from logging in.
#684 [10:38] <Absol> QueenCg: You will have to wait 3 hours without logging in for it to reset.
#685 [10:38] <CubeTheThird> ThomasTheRacer, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#686 [10:39] <alphabravokilo> would it explicitly tell me if it was?
#687 [10:39] <ThomasTheRacer> dammit
#688 [10:39] <ThomasTheRacer> OK thanks for your help
#689 [10:39] * joaovitorsilva123 [joaovitorsilva123@notlogged] has joined #minecrafthelp
#690 [10:39] <QueenCg> can i logg in 3 hours ?
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#692 [10:39] * joaovitorsilva123 [joaovitorsilva123@notlogged] has quit. (Client Quit)
#693 [10:39] <QueenCg> with the same password and email i started the account with?
#694 [10:39] <CubeTheThird> alphabravokilo, normally it would say something like 'powered by ___"
#695 [10:40] <CubeTheThird> QueenCg, most likely with the password you reset it to
#696 [10:40] <QueenCg> ok :) thank u soo much :)
#697 [10:40] <timme> http://paste.ubuntu.com/12418221/ please help me ....driver problems
#698 [10:40] * techturnGodhead [techturnGodhead@notlogged] has joined #minecrafthelp
#699 [10:40] <CubeTheThird> timme, one moment
#700 [10:40] <alphabravokilo> It says "Protection by F-Secure"; I person have no idea who that is
#701 [10:41] <timme> okay
#702 [10:41] <CubeTheThird> timme, download and install catalyst software: http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#703 [10:41] <CubeTheThird> alphabravokilo, hmm ok so that's probably not the issue
#704 [10:41] <timme> thank you very much ;D
#705 [10:41] <CubeTheThird> alphabravokilo, can you open C:\Program Files(x86)\Minecraft
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#707 [10:42] <alphabravokilo> yeah, opening it atm
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#709 [10:42] <CubeTheThird> alphabravokilo, there, you should find a file called nativelog.txt
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#712 [10:43] <QueenCg> but when my account reset... will the "account" on the servers also reset?
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#716 [10:44] <alphabravokilo> funny issue about that; it was showing up in my desktop (where I have my MInecraft shortcut); I thought it was an issue so I removed MC and i am now trying to add it again
#717 [10:44] <alphabravokilo> however, the nativelog.txt is in that folder too now that i have checked
#718 [10:44] <CubeTheThird> QueenCg, the only thing that has been reset it your password?
#719 [10:45] <CubeTheThird> alphabravokilo, ok. Copy the contents of that file onto http://paste.ubuntu.com and give the URL here.
#720 [10:45] * techturnGodhead [techturnGodhead@notlogged] has joined #minecrafthelp
#721 [10:45] <QueenCg> yes because it dident work too change my email... it stood that i had too logg inn and ofc i couldent
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#723 [10:45] <QueenCg> because something was wrong
#724 [10:46] <QueenCg> and i dident know what
#725 [10:46] <techturnGodhead> Restarted Computer. Still giving me Unrecognized Window Sockets error: 87:create
#726 [10:46] <alphabravokilo> CubeTheThird: http://paste.ubuntu.com/12418262/
#727 [10:46] <CubeTheThird> techturnGodhead, hmm. Can you do a malware scan then
#728 [10:46] <CubeTheThird> ??> techturnGodhead av/adwcleaner
#729 [10:46] * educkf [educkf@notlogged] has joined #minecrafthelp
#730 [10:46] <Absol> techturnGodhead: ADWCleaner is an utility to clean a PC which is infested with malware.
#731 [10:46] <Absol> techturnGodhead: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
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#733 [10:47] <CubeTheThird> alphabravokilo, what happens when you open this link: http://launcher.mojang.com/mc/launcher/win/1be82fe674b28493c997d88dde4371aa0d83c0c3/Minecraft.exe
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#736 [10:47] <timme> http://paste.ubuntu.com/12418221/ please
#737 [10:48] <techturnGodhead> scanning now
#738 [10:49] <alphabravokilo> File downloaded and it opens minecraft. well, currently it is downloading the runtime
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#740 [10:51] * techturnGodhead [techturnGodhead@notlogged] has quit. (Ping timeout: 204 seconds)
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#742 [10:52] <alphabravokilo> I think it might just be the internet I am on right now; it is at my college. however, people who live on campus tell me that they can get on servers w/o issue
#743 [10:52] <ehabplaysgames> hello
#744 [10:52] <ehabplaysgames> i can't access my email
#745 [10:52] <ehabplaysgames> is there anyway to call mojang?
#746 [10:52] <ehabplaysgames> i can't access my game*
#747 [10:53] * techturnGodhead [techturnGodhead@notlogged] has joined #minecrafthelp
#748 [10:53] <CubeTheThird> ehabplaysgames, what happens when you try?
#749 [10:53] <CubeTheThird> and there is no number
#750 [10:53] <ehabplaysgames> Okay so, I've installed minecraft on my fresh windows 7
#751 [10:53] <ehabplaysgames> and tried to log into it
#752 [10:53] <ehabplaysgames> i've played days ago
#753 [10:53] <ehabplaysgames> it was working
#754 [10:53] <ehabplaysgames> but now i wanted to log in
#755 [10:54] <ehabplaysgames> it says either email/username or pass is wrong
#756 [10:54] <ehabplaysgames> I can't even access my profile from minecraft.net
#757 [10:54] <CubeTheThird> ehabplaysgames, have you tried resetting your password?
#758 [10:54] <ehabplaysgames> neither mojang
#759 [10:54] <ehabplaysgames> I've tried
#760 [10:54] <ehabplaysgames> I changed it, but now I want to change it again, there is no message coming to my email about changing password, I tried to change it at the first time 10 mins ago, it worked
#761 [10:54] <ehabplaysgames> But now it's not working
#762 [10:55] <techturnGodhead> Now it is telling me my information is incorrect
#763 [10:56] <CubeTheThird> ??> ehabplaysgames login/throttle
#764 [10:56] <Absol> ehabplaysgames: Your login is being throttled, which will prevent you from logging in.
#765 [10:56] <Absol> ehabplaysgames: You will have to wait 3 hours without logging in for it to reset.
#766 [10:56] <CubeTheThird> ehabplaysgames, if that doesn't work, you'll have to email Mojang
#767 [10:56] <CubeTheThird> ??> ehabplaysgames mojang/email
#768 [10:56] <Absol> ehabplaysgames: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#769 [10:56] <Absol> ehabplaysgames: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#770 [10:56] <CubeTheThird> techturnGodhead, you mean your login info?
#771 [10:56] <techturnGodhead> Yes
#772 [10:56] <CubeTheThird> techturnGodhead, have you tried resetting the password?
#773 [10:56] <techturnGodhead> I just did that yesterday
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#777 [10:57] <ehabplaysgames> But if I changed it, I am putting the changed newly password it's not working, why?
#778 [10:58] * timmyht [timmyht@notlogged] has joined #minecrafthelp
#779 [10:58] <CubeTheThird> ehabplaysgames, too many failed login attempts will cause login throttling. Additionally, if you're sharing internet with others, that will apply to all attempts on your network
#780 [10:58] <ehabplaysgames> Oh I see :o
#781 [10:58] <ehabplaysgames> So, I have to wait 3 hours before I try again ?
#782 [10:58] <CubeTheThird> ehabplaysgames, that's right
#783 [10:59] <ehabplaysgames> I see
#784 [10:59] <CubeTheThird> techturnGodhead, are you able to login to the website?
#785 [10:59] <ehabplaysgames> I will try in 3 hours
#786 [10:59] <ehabplaysgames> if it didn't work, you're gonna be still herE?
#787 [10:59] <CubeTheThird> ehabplaysgames, if it doesn't work you should contact Mojang
#788 [10:59] <CubeTheThird> ??> ehabplaysgames mojang/email
#789 [10:59] <Absol> ehabplaysgames: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#790 [10:59] * alphabravokilo [alphabravokilo@notlogged] has quit. (Quit: Web client closed)
#791 [10:59] <Absol> ehabplaysgames: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#792 [11:00] <ehabplaysgames> Okay dear thank you, but one more thing
#793 [11:00] <ehabplaysgames> I can't remember my transaction details
#794 [11:00] <ehabplaysgames> They're in the account
#795 [11:00] <ehabplaysgames> And I can't log into it
#796 [11:00] <techturnGodhead> Yes. I am logged in now
#797 [11:00] <ehabplaysgames> can you PM me the transaction info?
#798 [11:01] * Jon [Jon@notlogged] has joined #minecrafthelp
#799 [11:01] <CubeTheThird> ehabplaysgames, what method of payment did you use?
#800 [11:01] <Jon> debit card
#801 [11:01] <CubeTheThird> ehabplaysgames, wait, you can't login to your email?
#802 [11:02] <CubeTheThird> techturnGodhead, oh, so what does it tell you when you try logging in to the game?
#803 [11:02] <Jon> cant log in online says there is an issuse with my account login
#804 [11:02] <CubeTheThird> Jon, what does it say exactly?
#805 [11:02] <Jon> Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username.
#806 [11:02] <techturnGodhead> it says username/password incorrect.
#807 [11:02] <CubeTheThird> Jon, did you try resetting the password?
#808 [11:03] <Jon> yes
#809 [11:03] <CubeTheThird> techturnGodhead, and you are using the exact same login info as on the website?
#810 [11:03] <techturnGodhead> I am changing my password again to see if it will work
#811 [11:03] <techturnGodhead> Yes
#812 [11:03] <CubeTheThird> ??> Jon login/throttle
#813 [11:03] <Absol> Jon: Your login is being throttled, which will prevent you from logging in.
#814 [11:03] <Absol> Jon: You will have to wait 3 hours without logging in for it to reset.
#815 [11:03] <Jon> alright
#816 [11:03] <Jon> if it still doesnt work what then
#817 [11:03] <Jon> just curious
#818 [11:05] <CubeTheThird> Jon, then you'll have to contact Mojang
#819 [11:05] <CubeTheThird> ??> Jon mojang/email
#820 [11:05] <Absol> Jon: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#821 [11:05] <Absol> Jon: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#822 [11:06] <Jon> ok thank you
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#825 [11:07] <astnisurfantasy> Looking fo help with my DxDiag Log.
#826 [11:07] * Moggepogge [Moggepogge@notlogged] has joined #minecrafthelp
#827 [11:08] <CubeTheThird> astnisurfantasy, give a link to your log here
#828 [11:08] <techturnGodhead> YES! It works now!! Thank you SO MUCH!
#829 [11:08] <astnisurfantasy> http://paste.ubuntu.com/12418377/
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#834 [11:10] <CubeTheThird> astnisurfantasy, so 2 things
#835 [11:10] <astnisurfantasy> Hm?
#836 [11:10] <CubeTheThird> astnisurfantasy, first, your graphics card is not supported beyond windows 7
#837 [11:10] <CubeTheThird> astnisurfantasy, second, if you were to use windows 7, because of how old your chipset is, you won't be able to play beyond minecraft 1.7.2
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#839 [11:11] <astnisurfantasy> So I just have to set the version back?
#840 [11:12] <CubeTheThird> astnisurfantasy, you'd have to downgrade to windows 7, then change the game version
#841 [11:12] <astnisurfantasy> Ah, I see. How do I downgrade
#842 [11:12] <astnisurfantasy> ??
#843 [11:13] <CubeTheThird> astnisurfantasy, you'll have to look up a guide, or ask a professional for assistance
#844 [11:14] <astnisurfantasy> Okay. Thanks for your help!
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#851 [11:22] <Grama03> Good evening, I just downloaded Minecraft but I can't log in. Every time I try to open the game and to log in, it opens automatically a page that says "Minecraft Crash Report", "Pixel format not accelerated" etc ... how can I do? Thank you.
#852 [11:23] <messi> sik
#853 [11:24] <messi> amk
#854 [11:24] <messi> amk
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#860 [11:25] <CubeTheThird> Grama03, do you have a dxdiag report?
#861 [11:25] <CubeTheThird> Grama03, do you have a dxdiag report?
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#863 [11:26] <Grama03> yes. I have
#864 [11:26] <CubeTheThird> Grama03, give a URL to it here
#865 [11:27] <HawkHunter> Hello! I need help, i just upgrade to windows10 and minecraft isn't working, it appears a screen wich says "Lack of updated graphic drivers"
#866 [11:27] <Grama03> one moment please
#867 [11:28] <CubeTheThird> HawkHunter, do you have a dxdiag report?
#868 [11:28] <HawkHunter> Yes, here's the url http://paste.ubuntu.com/12418486/
#869 [11:28] <CubeTheThird> HawkHunter, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#870 [11:29] <HawkHunter> ok, thks
#871 [11:29] <Grama03> http://paste.ubuntu.com/12418422/
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#873 [11:30] <CubeTheThird> Grama03, one moment
#874 [11:30] <Grama03> yes, no problem
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#876 [11:32] <CubeTheThird> Grama03, try download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
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#878 [11:32] <Grama03> ok, i will try
#879 [11:33] <Baileyag> Hey when I log in it stays play demo when I bought the game in beta
#880 [11:33] <Baileyag> Say
#881 [11:33] <CubeTheThird> Baileyag, what is your minecraft username?
#882 [11:34] <Baileyag> Baileyag
#883 [11:34] * Banan_Gutten [Banan_Gutten@notlogged] has joined #minecrafthelp
#884 [11:34] <Baileyag> Lower case b
#885 [11:34] <CubeTheThird> Baileyag, ok. login to account.mojang.com/me
#886 [11:34] <Baileyag> Ok
#887 [11:34] <CubeTheThird> Baileyag, do you see your minecraft username on that page?
#888 [11:34] <Baileyag> Hang on
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#891 [11:35] <Baileyag> Which one do I click on
#892 [11:35] <CubeTheThird> ..?
#893 [11:37] <Baileyag> No
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#895 [11:37] <Baileyag> Nm
#896 [11:37] <CubeTheThird> Baileyag, you're logging in with the wrong email/mojang account
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#898 [11:38] <Baileyag> Ok I loged on their no what
#899 [11:38] <Baileyag> No I fid not
#900 [11:39] <CubeTheThird> Baileyag, please test all your emails here: http://www.minecraft.net/retrievename
#901 [11:39] <Baileyag> I have the right info
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#903 [11:41] <Grama03> sorry, have I to download them both?
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#905 [11:42] <CubeTheThird> Grama03, no, just the catalyst software
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#907 [11:43] <Grama03> Oh, ok thanks
#908 [11:43] <zigler> Hi i need help
#909 [11:43] <CubeTheThird> zigler, what's the problem?
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#911 [11:44] <Baileyag> I put my email and got no email
#912 [11:44] <CubeTheThird> Baileyag, did you put all your emails?
#913 [11:44] <Baileyag> Yes
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#916 [11:46] <Baileyag> Yeah I put all of my emails I don't get a email back
#917 [11:47] <Baileyag> What do I do now ?
#918 [11:47] <CubeTheThird> Baileyag, wait 20 minutes. If then you still don't get an email you'll have to contact Mojang
#919 [11:47] <Baileyag> Ok
#920 [11:47] <Baileyag> When u say contact mojang lie phone or emails
#921 [11:48] <Baileyag> Like
#922 [11:48] <CubeTheThird> ??> Baileyag mojang/email
#923 [11:48] <Absol> Baileyag: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#924 [11:48] <Absol> Baileyag: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#925 [11:48] <zigler> download all the data to play after downloading and I get a sign that I need to update the graphics drivers and give me the option to fix the problem but I can not solve anything more I can do?
#926 [11:48] <Baileyag> Ok
#927 [11:48] <zigler> what should I do?
#928 [11:49] <CubeTheThird> zigler, do you have a dxdiag report?
#929 [11:50] <zigler> yes i have is this http://paste.ubuntu.com/12418524/
#930 [11:50] <CubeTheThird> zigler, one moment
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#932 [11:50] <zigler> ok
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#934 [11:51] <CubeTheThird> zigler, download and install https://downloadcenter.intel.com/download/22519/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#935 [11:52] <zigler> ok thanks
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#939 [11:52] <velvet> Hi, I need some assisstance downloading resource packs, please.
#940 [11:53] <CubeTheThird> velvet, what's the problem?
#941 [11:54] <velvet> I have spent the past couple hours trying to download Fows Hd. I don't know how to do it. I have looked up tutorials on Youtube, etc... I cannot get it to work
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#945 [11:55] <CubeTheThird> velvet, have you found a download for the pack?
#946 [11:55] * Baileyag [Baileyag@notlogged] has joined #minecrafthelp
#947 [11:55] <Baileyag> so i wait 20 mins the n what do i do again
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#949 [11:55] <Baileyag> then
#950 [11:56] <velvet> There are several sites. I have downloaded from a couple of them, and dragged them into the resource folder. Doesn't work.
#951 [11:56] <CubeTheThird> ??> Baileyag mojang/email
#952 [11:56] <Absol> Baileyag: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#953 [11:56] <Absol> Baileyag: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#954 [11:56] <Baileyag> ok
#955 [11:56] <CubeTheThird> velvet, is what you downloaded a zip file?
#956 [11:56] * oscar [oscar@notlogged] has joined #minecrafthelp
#957 [11:56] <velvet> What is that, sorry?
#958 [11:56] <velvet> I think so yes
#959 [11:57] <CubeTheThird> velvet, so you sent into the .minecraft folder, and put the pack in the resourcepacks folder, correct?
#960 [11:57] <oscar> http://paste.ubuntu.com/12418657/
#961 [11:57] <CubeTheThird> oscar, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#962 [11:57] <velvet> Yes
#963 [11:57] <CubeTheThird> velvet, and, when you re-open the game, you don't see it in the resource packs menu?
#964 [11:58] <velvet> Exactly
#965 [11:58] <oscar> i dont know speaking english
#966 [11:58] <oscar> i speaking spanish
#967 [11:59] <CubeTheThird> velvet, what do you see when you open the pack directly?
#968 [11:59] <oscar> alguien me puede ayudar???
#969 [11:59] <velvet> Files within files
#970 [11:59] <CubeTheThird> ok, so that's normal
#971 [11:59] <velvet> I deleted them now, to start fresh
#972 [11:59] <CubeTheThird> velvet, do you know what version the pack is made for?
#973 [11:59] <velvet> Sorry I'm a noob
#974 [12:00] <velvet> I tried Flows Hd 1.8
#975 [12:00] <oscar> yo tamibien soy noob ayudenme
#976 [12:00] <velvet> Yes, latest
#977 [12:00] <CubeTheThird> velvet, and, to be sure, you are using minecraft 1.8 correct?
#978 [12:00] <CubeTheThird> oscar, we only speak English here
#979 [12:01] <velvet> Oscar te dijeron que tu tarjeta grafica no soporta la version nueva de Minecraft. Que puedes rebajar a Windows 7 o conseguirte una tarjeta grafica nueva. O usar otra computadora
#980 [12:01] <velvet> Yes, 1.8
#981 [12:02] <oscar> a muchas gracias velvet
#982 [12:02] <velvet> No hay de que, suerte
#983 [12:02] <CubeTheThird> velvet, are you using mods?
#984 [12:03] * oscar [oscar@notlogged] has quit. (Quit: Web client closed)
#985 [12:03] <velvet> I am not using anthing lol. I have my default MC
#986 [12:03] <velvet> I just downloaded Minecraft
#987 [12:03] <CubeTheThird> velvet, hmm strange. Could you test a different resource pack?
#988 [12:04] <velvet> Sure, that's fine. Could you recommed a site or link, please?
#989 [12:04] <CubeTheThird> ummm
#990 [12:04] <velvet> I have looked up tutorials that say to download optifind or other programs.
#991 [12:04] <CubeTheThird> you don't need those
#992 [12:05] <velvet> I sure hope not haha
#993 [12:05] <CubeTheThird> lemme see what I can find for you
#994 [12:05] <velvet> I appreciate it
#995 [12:06] <CubeTheThird> velvet, try this one: http://www.resource-packs.com/faithful-64x64-resource-pack/
#996 [12:07] <velvet> It says I need McPatcher or Optifind
#997 [12:07] <CubeTheThird> aww really
#998 [12:07] <velvet> Yeppers
#999 [12:08] <webrosc> flows hd looks to change the water, prob needs one of those too
#1000 [12:09] * zigler [zigler@notlogged] has quit. (Ping timeout: 204 seconds)
#1001 [12:09] <Baileyag> ok i have waitedt 20 mins now i am gonna check email
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#1004 [12:10] <Baileyag> ok got nothing what do i do now
#1005 [12:12] <CubeTheThird> Baileyag, again, email Mojang
#1006 [12:13] <Baileyag> i did that
#1007 [12:14] <Baileyag> all sone
#1008 [12:14] <Baileyag> done with what yuo told me to do
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#1010 [12:15] <Grama03> hi, i'm here, i have just finished
#1011 [12:15] <Baileyag> what do i do now
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#1014 [12:16] <CubeTheThird> Baileyag, wait for them to reply
#1015 [12:16] <CubeTheThird> Grama03, did you install the driver?
#1016 [12:16] <Grama03> yes
#1017 [12:16] <Baileyag> pk how long does that take?
#1018 [12:16] <Baileyag> k
#1019 [12:17] <CubeTheThird> Baileyag, see https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#1021 [12:17] <supercraft2> i need help whenever i try to go on to a server it says connecting to server logging in and then canot connect to server no authenticated by minecraft.net
#1022 [12:17] <supercraft2> sorry i mean not
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#1024 [12:18] <Baileyag> k thanks be back if somthing els goes wrong thanks again
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#1028 [12:20] <velvet> Every pack is asking me to download either of those two programs.
#1029 [12:20] <CubeTheThird> supercraft2, what anti-virus and firewall software do you have?
#1030 [12:20] <CubeTheThird> velvet, try installing the pack without it
#1031 [12:21] <supercraft2> i dont know
#1032 [12:21] <velvet> I did and it doesn't read it on Minecraft
#1033 [12:21] <velvet> I'll try again
#1034 [12:21] <supercraft2> its always worked untill i tried to bind my twitch acount and changed my username
#1035 [12:22] <velvet> Okay. I read, these packs are zip files. I have to download Optifine or MCPatcher to unzip, I guess.
#1036 [12:23] <velvet> Whatever that means... O.o
#1037 [12:24] <webrosc> supercraft2, it started when you changed your ingame name?
#1038 [12:24] <CubeTheThird> ??> supercraft2 launcher/relog
#1039 [12:24] <Absol> supercraft2: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1040 [12:24] <webrosc> yh that ^
#1041 [12:24] <supercraft2> ok ill try
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#1043 [12:25] <Grama03> Now it works, thank you so much!! Bye
#1044 [12:25] * Grama03 [Grama03@notlogged] has quit. (Quit: Web client closed)
#1045 [12:25] <webrosc> velvet, i thought you just drop the zip into the resource pack foldder, no unzipping needed
#1046 [12:26] <supercraft2> ok i clicked switch users and logged out and logged back in
#1047 [12:26] <velvet> I tried that and it doesn't work
#1048 [12:26] <supercraft2> YES THANK YOU SO MUCH!!!
#1049 [12:26] <supercraft2> IT WORKED
#1050 [12:27] * Ijah936 [Ijah936@notlogged] has joined #minecrafthelp
#1051 [12:28] <velvet> The problem is the following: I try to download a texure pack and drop it into resource folder, and it doesn't recognize it, the file is zipped and requires either MCPatcher or Optifine to unzip it. Then I download either of these programs and they are also zipped. It requests me to go into the Windows store ad download an unzipping app. Did that too, and it doesn't work.
#1052 [12:28] <supercraft2> does twitch still work in 1.8.8?
#1053 [12:29] <Ijah936> if i join my sigelplayer world minecraft was be crascht
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#1056 [12:30] <Ijah936> can somebody help me
#1057 [12:31] * Ijah936 [Ijah936@notlogged] has quit. (Client Quit)
#1058 [12:31] * Ijah936 [Ijah936@notlogged] has joined #minecrafthelp
#1059 [12:33] <Ijah936> Hey, my problem is, if i wont to join a world minecraft has be crash
#1060 [12:33] * velvet [velvet@notlogged] has quit. (Quit: Web client closed)
#1061 [12:34] <Ijah936> can somebody help me
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#1064 [12:38] <CubeTheThird> Ijah936, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#1066 [12:40] * QueenCg [QueenCg@notlogged] has joined #minecrafthelp
#1067 [12:40] <michaelkittrell> i think someone stole my daughter's minecraft account. I filed a ticket with mojang, but they're currenty answering email from 8/18 today on 9/15. I'm going to be extremely upset if my daugther is without her game for 4 stinking weeks
#1068 [12:40] <michaelkittrell> anyone know of a way to get faster help?
#1069 [12:40] * joquinha [joquinha@notlogged] has joined #minecrafthelp
#1070 [12:41] <webrosc> michaelkittrell, only Mojang can help you there sorry
#1071 [12:41] <webrosc> just have to wait for them to reply
#1072 [12:41] <supercraft2> im trying to get twitch to work but its asking me to migrate my minecraft acount to a mojang acount how do i do that
#1073 [12:41] * omegacraft9000 [omegacraft9000@notlogged] has joined #minecrafthelp
#1074 [12:42] <michaelkittrell> 4 freaking weeks? just have to wait? isn't that ridiculous for a game I paid $26 bucks for?
#1075 [12:42] <michaelkittrell> ive been reading the forums, people were complaining about slow customer service in 2012
#1076 [12:42] <webrosc> michaelkittrell, Mojang is a small company and they can't answer all the emails immediately
#1077 [12:42] <michaelkittrell> small company...?
#1078 [12:43] <michaelkittrell> microsoft owns it now
#1079 [12:43] <michaelkittrell> notch got paid 2 billion for it
#1080 [12:43] <michaelkittrell> their annual revenue is very substantial
#1081 [12:43] <supercraft2> that was minecraft they bought
#1082 [12:43] <webrosc> microsoft is the parent company yes, but Mojang is still a small company
#1083 [12:43] <michaelkittrell> ... srsly?
#1084 [12:43] * omegacraft9000 [omegacraft9000@notlogged] has quit. (Client Quit)
#1085 [12:44] <webrosc> Microsoft bought Mojang as a whole, but have not stepped in to change anything intenally
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#1087 [12:44] <supercraft2> im trying to get my twitch to work on minecraft but its asking me to migrate my minecraft acount to a mojang acount
#1088 [12:44] <supercraft2> how do i do that
#1089 [12:44] <webrosc> supercraft2, whats your ingame name? i thought you had to migrate to be able to change names
#1090 [12:45] * AU518987077|MD_ [AU518987077|MD_@notlogged] has joined #minecrafthelp
#1091 [12:45] <supercraft2> my name is Supercraft2 ingame
#1092 [12:45] * MrVenomX1 [MrVenomX1@notlogged] has joined #minecrafthelp
#1093 [12:45] <MrVenomX1> I need technical support can anyone help??
#1094 [12:45] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Ping timeout: 195 seconds)
#1095 [12:45] <webrosc> supercraft2, yh thats showing as migrated already
#1096 [12:45] <supercraft2> what?
#1097 [12:45] <michaelkittrell> i totally understand microsoft hasn't had time to step in and change everything... but my point is mojang was worth a lot and had a lot of revenue. there is no excuse for 30 days to answer an email
#1098 [12:45] <webrosc> supercraft2, you did the relog didn't you?
#1099 [12:46] * AU518987077|MD_ is now known as AU518987077|MD
#1100 [12:46] <michaelkittrell> when people can't login to play
#1101 [12:46] <supercraft2> what do you mean relog
#1102 [12:46] <webrosc> michaelkittrell, no point moaning at us, we are just volunteers
#1103 [12:46] <GreyVulpine> michaelkittrell - You can complain all you want, doesn't change the fact that Mojang's customer support is backlogged currently and you'll need to wait for them to get back to you
#1104 [12:46] <MrVenomX1> I requested for a password reset but the email isn't sending idk if the email was changed.
#1105 [12:46] * JTarres1 [JTarres1@notlogged] has joined #minecrafthelp
#1106 [12:46] <MrVenomX1> Can anyone help me with my issue?
#1107 [12:47] <supercraft2> what do you mean i have to relog
#1108 [12:47] <webrosc> MrVenomX1, have you checked your spam folder, how long ago did you request the reset?
#1109 [12:47] <supercraft2> MrVenom just say your issue
#1110 [12:47] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Client Quit)
#1111 [12:47] <webrosc> ??> supercraft2 lanucher/relog
#1112 [12:47] <webrosc> ??> supercraft2 launcher/relog
#1113 [12:47] <Absol> supercraft2: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
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#1115 [12:48] <supercraft2> ok ill try
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#1117 [12:48] <MrVenomX1> My issue is i changed a password it seems to have mistyped and the password reset email won't send can anyone help i checked all my folders no new emails
#1118 [12:49] * JTarres1_ [JTarres1_@notlogged] has joined #minecrafthelp
#1119 [12:49] <MrVenomX1> Can anyone help me My issue is i changed a password it seems to have mistyped and the password reset email won't send can anyone help i checked all my folders no new emails
#1120 [12:50] <webrosc> MrVenomX1, how long have you waited?
#1121 [12:50] <MrVenomX1> For what?
#1122 [12:50] <webrosc> the email
#1123 [12:50] <MrVenomX1> it's been like a hour since i sent the request but 10 minutes between those i requested again.
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#1125 [12:51] <MrVenomX1> It's a mojang account btw
#1126 [12:51] <webrosc> MrVenomX1, if you have waited a reasonable time and checked spam folders etc then you will have to contact Mojang to sort this out for you
#1127 [12:52] <webrosc> ??> MrVenomX1 monjang/email
#1128 [12:52] <webrosc> ??> MrVenomX1 mojang/email
#1129 [12:52] <Absol> MrVenomX1: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1130 [12:52] <MrVenomX1> So i sent a email
#1131 [12:52] <Absol> MrVenomX1: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1132 [12:52] * webrosc can't type today
#1132 [12:52] <MrVenomX1> I meant not a old minecraft account it's recently new
#1133 [12:52] <MrVenomX1> So a mojang account
#1134 [12:52] <supercraft2> YES IT WORKED AGAIN now i can stream with twitch
#1135 [12:52] <webrosc> MrVenomX1, we can't fix account issues here, you will have to contact Mojang to sort it
#1136 [12:53] <MrVenomX1> I see thank i will have to wait for them to reply then.
#1137 [12:53] <webrosc> supercraft2, enjoy
#1138 [12:53] <michaelkittrell> ok looks like my daughter changed her name
#1139 [12:53] <MrVenomX1> You guys have a good night.
#1140 [12:53] <MrVenomX1> Cya
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#1142 [12:53] <michaelkittrell> anyone know a way to find out what mojang account a username is tied to? xXKittyLoveXx
#1143 [12:54] <webrosc> michaelkittrell, you can put your email address into https://minecraft.net/retrievename and see what username is linked to that email
#1144 [12:54] <Ijah936> Hey CubeTheThird i have send the crash report and now ?
#1145 [12:54] <michaelkittrell> ive tried that, i only got an email to my account. i didnt get any emails to her account
#1146 [12:54] <webrosc> Ijah936, post the link here
#1147 [12:55] <michaelkittrell> i need to go from username to email address
#1148 [12:55] <michaelkittrell> she probably misspelled it or something
#1149 [12:55] <Ijah936> what a link ?
#1150 [12:55] <webrosc> michaelkittrell, thats not possible
#1151 [12:55] <michaelkittrell> im betting she created a mojang account so she could change her username
#1152 [12:55] <michaelkittrell> and screwed it up
#1153 [12:55] <GreyVulpine> michaelkittrell - There is no way to look that up, short of contacting Mojang yourself.
#1154 [12:56] <michaelkittrell> sigh, i wish this was 5 years ago and i could stop myself from buying from this stupid company.
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#1158 [12:58] <Ijah936> ah here is the link http://paste.ubuntu.com/12419073/
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#1160 [12:58] <webrosc> Ijah936, load up minecraft into 1.8 and goto the options, lower your render distance to 16 or lower, then go back to 1.7
#1161 [12:59] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1162 [13:00] <Ijah936> webrosc
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#1168 [13:04] <das> Hi my launcher always gets a "not responding" when I start it..
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#1177 [13:22] <Charlie> Im trying to log into an old account, Im clicking on 'Forgot Password' and im not receiving no email however i know that its that email because i only have one email!
#1178 [13:23] <CubeTheThird> Charlie, please test your email here: http://www.minecraft.net/retrievename
#1179 [13:24] * Star4Kill [Star4Kill@notlogged] has joined #minecrafthelp
#1180 [13:25] <QueenCg> hey
#1181 [13:25] <QueenCg> is it a long time to ill get to logg inn again?
#1182 [13:25] <Charlie> I have just tested my email and i looks like it cant be that one i had to accounts and havent played in years! i remember both of there usernames but cant find the email or password linked to it!
#1183 [13:25] <Charlie> two*
#1184 [13:26] <Star4Kill> Hi i recently got a new computer and when i try to login to mojang or minecraft it tells me to answer securty questions wich i dont know the answer to and i changed email and i dont have acess to the old one. Please help?
#1185 [13:27] <teamvista> Star4Kill: Are you able to reset the password of your old email?
#1186 [13:27] <Star4Kill> I have the email but i dont get the mails
#1187 [13:27] <CubeTheThird> Charlie, what are the usernames?
#1188 [13:27] <teamvista> Are you sure they're not going to your spam folder?
#1189 [13:28] <Charlie> One is called Cagiadis11 and the other is xXxDEM0NxXx the 'o' on the demon is a zero
#1190 [13:29] <Star4Kill> Yeah no mails at all
#1191 [13:29] <Star4Kill> Main problem is really that i cant change my skin and or / name
#1192 [13:29] <teamvista> And you know for sure that you've used that email with your account, correct?
#1193 [13:30] <Star4Kill> Yes it stand that the email was sent to (my email)
#1194 [13:30] <Star4Kill> I dont wanna say it :P
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#1196 [13:31] <CubeTheThird> Charlie, well from what I can tell, the second one of those two isn't migrated. The first one had it's name changed to sammy4jesus
#1197 [13:31] * TFrag [TFrag@notlogged] has joined #minecrafthelp
#1198 [13:32] <Charlie> I bought the Cagiadis11 in November 2012 i think and the xXxDEM0NxXx account was my most recent account but i dont see how my username can change especially to that name!
#1199 [13:33] <teamvista> Star4Kill: Please go to the following website > https://account.mojang.com/password and try sending the email again. Make absolutely sure that the reset email isn't getting lost in other folders before asking again.
#1200 [13:33] <CubeTheThird> Charlie, I'd assume your account has been compromised
#1201 [13:33] <Charlie> So what should i do?
#1202 [13:33] <CubeTheThird> ??> Charlie account/send-email
#1203 [13:33] <Absol> Charlie: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1204 [13:33] <Absol> Charlie: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1205 [13:33] <Charlie> Thankyou
#1206 [13:34] <Star4Kill> Checked all folders and i cant find it
#1207 [13:35] * Dishonored [Dishonored@notlogged] has joined #minecrafthelp
#1208 [13:36] <teamvista> Star4Kill: Did you migrate your account previously (do you use your email to sign in to Minecraft)?
#1209 [13:36] <Star4Kill> I did that from the start when i got the account
#1210 [13:37] <Dishonored> I've got a problem with my OpenGL. Minecraft crashes shortly after starting with the error: OpenGL-Driver is not found. Updating the driver does not help. DxDiag: http://paste.ubuntu.com/12419461/
#1211 [13:37] <JTarres1_> Help mi
#1212 [13:37] <JTarres1_> my
#1213 [13:37] <CubeTheThird> Dishonored, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1214 [13:37] <JTarres1_> y nef help
#1215 [13:37] * louklamp [louklamp@notlogged] has joined #minecrafthelp
#1216 [13:37] <CubeTheThird> JTarres1_, what's the problem?
#1217 [13:37] <louklamp> hello
#1218 [13:37] <JTarres1_> y ned help
#1219 [13:37] <JTarres1_> Okey
#1220 [13:37] <louklamp> yep
#1221 [13:37] <JTarres1_> Mi problem it's
#1222 [13:37] <teamvista> Star4Kill: Alright. You'd probably do best sending an email to Mojang, as shown above.
#1223 [13:37] <CubeTheThird> louklamp, do you need something?
#1224 [13:37] <louklamp> yes plz
#1225 [13:37] <JTarres1_> In Windows 10 don't work minecraft
#1226 [13:37] * CubeTheThird kicked mojang from #minecrafthelp (Reason: ojang :get a different name)
#1227 [13:38] <JTarres1_> )_
#1228 [13:38] <JTarres1_> ):
#1229 [13:38] <CubeTheThird> JTarres1_, why not? what happens?
#1230 [13:38] <teamvista> ??> Star4Kill account/send-email
#1231 [13:38] <Absol> Star4Kill: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1232 [13:38] <Absol> Star4Kill: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1233 [13:38] <JTarres1_> In the laucher put here are a problem
#1234 [13:38] <Charlie> I have now followed the link and its asking for my account email address and username but it has been changed because my account has been taken, so what should i write
#1235 [13:38] <louklamp> well i know my email and my password for my mc acc but it didnt accept this
#1236 [13:38] <JTarres1_> an i don't play
#1237 [13:38] <CubeTheThird> JTarres1_, what problem does it say?
#1238 [13:38] <Dishonored> The Windows 10-App did worked with the same Computer but doesn't work since today. The app doesn't even start.
#1239 [13:39] <CubeTheThird> Charlie, write what you believe is the original name and email
#1240 [13:39] <JTarres1_> You can not enter minecraft tells me there's a problem
#1241 [13:39] <Charlie> I know the original name but it could be a possible 1 of 3 emails
#1242 [13:39] <JTarres1_> this it's my problem
#1243 [13:39] <CubeTheThird> JTarres1_, what does it say the problem is?
#1244 [13:39] <CubeTheThird> Charlie, then send all of them
#1245 [13:39] <JTarres1_> this
#1246 [13:40] <CubeTheThird> JTarres1_, "this"? can you be more specific?
#1247 [13:40] <CubeTheThird> JTarres1_, does it crash?
#1248 [13:40] <JTarres1_> i that I can not play
#1249 [13:40] <JTarres1_> yes
#1250 [13:40] <JTarres1_> crash
#1251 [13:40] <teamvista> Do you have any logs, JTarres1_?
#1252 [13:40] <JTarres1_> this it
#1253 [13:40] <Star4Kill> teamvista: Thank you and you too Absol i will try it
#1254 [13:40] <CubeTheThird> JTarres1_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1255 [13:40] <louklamp> can somebody help me?
#1256 [13:40] <JTarres1_> i copy
#1257 [13:40] <teamvista> louklamp: What do you need help with?
#1258 [13:40] <CubeTheThird> louklamp, have you tried resetting your password?
#1259 [13:40] <JTarres1_> and paste
#1260 [13:40] <louklamp> well i know my email and my password for my mc acc but it didnt accept this
#1261 [13:40] <JTarres1_> 1 houre ago
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#1263 [13:41] <louklamp> no cauze it doesnt do anything
#1264 [13:41] <JTarres1_> what i do?
#1265 [13:41] <CubeTheThird> JTarres1_, give the URL to your paste here
#1266 [13:41] <CubeTheThird> louklamp, so.. did you reset it or not then?
#1267 [13:41] <louklamp> yes
#1268 [13:41] <louklamp> but it didnt work
#1269 [13:41] <CubeTheThird> ??> louklamp login/throttle
#1270 [13:42] <Absol> louklamp: Your login is being throttled, which will prevent you from logging in.
#1271 [13:42] <Absol> louklamp: You will have to wait 3 hours without logging in for it to reset.
#1272 [13:42] <JTarres1_> http://paste.ubuntu.com/12419523/
#1273 [13:42] <JTarres1_> This it
#1274 [13:42] <JTarres1_> look
#1275 [13:42] * Dishonored [Dishonored@notlogged] has quit. (Quit: Web client closed)
#1276 [13:43] <CubeTheThird> JTarres1_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1277 [13:43] <JTarres1_> and
#1278 [13:43] * Francisco_Monti [Francisco_Monti@notlogged] has joined #minecrafthelp
#1279 [13:43] <louklamp> so i will w8 for 3 hours?
#1280 [13:43] <JTarres1_>
#1281 [13:43] <JTarres1_> as I put
#1282 [13:43] <JTarres1_> ?
#1283 [13:43] <CubeTheThird> louklamp, that's right
#1284 [13:43] <louklamp> and then i will try again
#1285 [13:43] <louklamp> ok ty gyus
#1286 [13:43] <louklamp> guys*
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#1289 [13:44] <JTarres1_> <CubeTheThird> ais i Put?
#1290 [13:44] <CubeTheThird> JTarres1_, I don't know what you mean by that
#1291 [13:44] <CubeTheThird> ??> JTarres1_ win/downgrade
#1292 [13:44] <Absol> JTarres1_: To downgrade from Windows 10 to a previous version, please follow this link: http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#1293 [13:45] <JTarres1_> I do that as a fence in Minecraft?
#1294 [13:45] <CubeTheThird> JTarres1_, no. Follow the instructions Absol gave you
#1295 [13:46] <JTarres1_> WHAT INSTRUCCIONS?
#1296 [13:46] <JTarres1_> What instructions?
#1297 [13:46] <GreyVulpine> JTarres1 - <@Absol> JTarres1_: To downgrade from Windows 10 to a previous version, please follow this link: http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#1298 [13:46] <teamvista> JTarres1_: You can't run both Minecraft and Windows 10 at the same time. It's just not possible due to your GFX card. Follow this link above. ^
#1299 [13:47] <JTarres1_> I can no longer go back to Windows 7
#1300 [13:47] * Francisco [Francisco@notlogged] has joined #minecrafthelp
#1301 [13:48] <JTarres1_> I can no longer go back to Windows 7
#1302 [13:48] <GreyVulpine> JTarres1 - Then you have two choices. One, you can try and find a windows 7 installation CD to reinstall windows with. Or two, you can find a different computer to play minecraft on
#1303 [13:48] <GreyVulpine> JTarres1 - As it currently is, that computer will not run minecraft on windows 10
#1304 [13:50] <Francisco> hello I would like to know how I fix up the problem of not able to open the minecraft.
#1305 [13:50] <teamvista> Francisco: Do you have any logs?
#1306 [13:50] <Francisco> yes
#1307 [13:50] <GreyVulpine> Francisco - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1308 [13:51] <Francisco> Set run directory to C:\Program Files\Minecraft
#1309 [13:51] <teamvista> Please follow the link to paste your log.
#1310 [13:51] * Nick [Nick@notlogged] has joined #minecrafthelp
#1311 [13:51] <Francisco> thys is my log http://paste.ubuntu.com/12419484/
#1312 [13:52] <Nick> hi
#1313 [13:52] * Nick is now known as Guest64195
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#1315 [13:52] <Guest64195> hello? i need some help with my console
#1316 [13:53] <teamvista> Guest64195: What's wrong with your console?
#1317 [13:53] <Guest64195> im getting some errors with a special plugin
#1318 [13:53] <teamvista> We don't support plugins here, sorry.
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#1321 [13:54] <teamvista> Try asking the plugin provider.
#1322 [13:54] * Guest64195 [Guest64195@notlogged] has quit. (Client Quit)
#1323 [13:54] <GreyVulpine> Francisco - That's your dxdiag, could we also see the error log by Minecraft?
#1324 [13:54] <Spartan_Slayer> I try to log in to MC on my Mac but it says my username and password is invalid but I know the password and I even tried changing the password
#1325 [13:54] * Vapor [Vapor@notlogged] has joined #minecrafthelp
#1326 [13:55] <GreyVulpine> Spartan_Slayer - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours.
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#1328 [13:55] <Charlie> I was just in here a few minutes ago and i have been told that my old account 'Cagiadis11' has been changed to sammy4jesus but when i enter this it says 'username not found'
#1329 [13:55] <Nick> sorry i left...where can i ask?
#1330 [13:55] <GreyVulpine> Spartan_Slayer - Please wait 3 hours, reset your password once, then try minecraft
#1331 [13:55] * Nick is now known as Guest25916
#1332 [13:55] <teamvista> Guest25916: What is the particular plugin you're asking about?
#1333 [13:55] <Spartan_Slayer> But here is the thing. It's been a couple days. I tried it again and it said that again
#1334 [13:55] <Guest25916> Featherboard
#1335 [13:56] <teamvista> Find out who develops Featherboard and ask them.
#1336 [13:56] <GreyVulpine> Spartan_Slayer - Then you'll need to file a support ticket with Mojang's Customer Support to help you with your account.
#1337 [13:56] <GreyVulpine> Spartan_Slayer - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1338 [13:56] <Guest25916> oh ok thx
#1339 [13:56] <Francisco> as?
#1340 [13:56] <Vapor> Hi, my after I launch Minecraft it says (not respoding) http://imgur.com/5h3KikY
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#1342 [13:57] <Spartan_Slayer> Wait. I got it working! Another thing though. I tried to launch the new MC launcher version on Mac but it won't open.
#1343 [13:57] <teamvista> Spartan_Slayer: That's a known bug. https://bugs.mojang.com/browse/MCL-3959
#1344 [13:57] <Vapor> I have reinstalled both 64 and 32 bit java.
#1345 [13:57] * An_Angry_Brit [An_Angry_Brit@notlogged] has quit. (Read error: Connection reset by peer)
#1346 [13:57] <Francisco> teamvista as?
#1347 [13:57] <teamvista> Francisco: as what? You're not making much sense
#1348 [13:57] * JTarres1 [JTarres1@notlogged] has quit. (Quit: Web client closed)
#1349 [13:58] <Vapor> How do I fix it? I can't play at all right now..
#1350 [13:59] <webrosc> teamvista, i've seen some success with disabling AV for the mac launcher not updating
#1351 [13:59] <teamvista> I shall try that, webrosc, thanks.
#1352 [13:59] * {0xc6} [{0xc6}@notlogged] has quit. (Ping timeout: 192 seconds)
#1353 [13:59] <Vapor> Its so strange, I played 2 days ago..
#1354 [13:59] * webrosc goes back into hiding mode
#1354 [14:00] <Charlie> I was just in here a few minutes ago and i have been told that my old account 'Cagiadis11' has been changed to 'sammy4jesus' but when i enter this it says 'username not found'! can someone please help me get my account back!
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#1357 [14:03] <Francisco> Teamvista sorry, the GreyVulpine spoke: Francisco - This is your dxdiag, we could also see the error log for Minecraft? he confundio me sorry.
#1358 [14:03] <teamvista> webrosc: Nope, it's still stalling at 59.90MB even after I disable AV. :/
#1359 [14:05] <Charlie> I was just in here a few minutes ago and i have been told that my old account 'Cagiadis11' has been changed to 'sammy4jesus' but when i enter this it says 'username not found'! Someone please help me get my two accounts back!
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#1362 [14:07] <Francisco> .
#1363 [14:07] <Francisco> teamvista but how can I solve my problem?
#1364 [14:08] <teamvista> Francisco: The error logs are located in your %appdata%/.minecraft/logs directory, if you're using the default instance.
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#1366 [14:08] <teamvista> Find the file named latest.log and use the following website to paste the log: http://paste.ubuntu.com/
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#1368 [14:10] <tutfrut> o meu erro e o pixel fomat not acelqred
#1369 [14:10] <Francisco> tanks teamvista!
#1370 [14:10] <teamvista> Please paste your log url here when done.
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#1372 [14:10] <Francisco> thank*
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#1374 [14:14] <Francisco> teamvista here's the log: http://paste.ubuntu.com/12419746/
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#1376 [14:14] <Francisco> .
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#1380 [14:17] <teamvista> Francisco: Thank you for that information. It seems to be an issue with your graphics drivers. Please update them: https://help.mojang.com/customer/portal/articles/928493-error-bad-video-card-driver
#1381 [14:18] <Francisco> thanks
#1382 [14:20] <teamvista> Is anyone here versed with the Jira bug reporting system? I'd like to know if it's possible to list multiple java versions in the Environment field of a bug listing, if they apply.
#1383 [14:21] <Francisco> teamvista I already tried that and this in my n has more updates and even then is still the problem
#1384 [14:22] <teamvista> Francisco: Then, it's possible that your current GFX card doesn't work with Windows 10. If you're able to downgrade, do so.
#1385 [14:23] <teamvista> Otherwise, you'll have to reinstall Windows using your installation CD or play minecraft on a different computer.
#1386 [14:23] * AverageGuardLucas [AverageGuardLucas@notlogged] has joined #minecrafthelp
#1387 [14:23] <Francisco> if I return my windows 10 for the 8 right back does it work?
#1388 [14:24] * Littlefenio [Littlefenio@notlogged] has joined #minecrafthelp
#1389 [14:24] <teamvista> If it worked on Windows 10, it should work on Windows 8.
#1390 [14:24] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#1391 [14:24] <teamvista> Correction: if it worked on windows 8, it should work when you downgrade
#1392 [14:25] <AverageGuardLucas> The game crashed before starting up, so I just followed the instructions on the support place, telling me to copy something from a program called dxdiag
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#1395 [14:27] <AverageGuardLucas> Here's the link to a copy of the txt file: http://paste.ubuntu.com/12419787/
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#1397 [14:27] <CubeTheThird> AverageGuardLucas, one moment
#1398 [14:28] <CubeTheThird> AverageGuardLucas, download and install https://www.nvidia.com/download/driverResults.aspx/90031/en-us
#1399 [14:28] <AverageGuardLucas> alright
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#1402 [14:32] <teamvista> CubeTheThird: Is there a way to manually update the Minecraft launcher so I don't run into MCL-3959? https://bugs.mojang.com/browse/MCL-3959
#1403 [14:32] <teamvista> I've already tried a reboot, disabling AV, updating to the latest versions of software, etc.
#1404 [14:32] <CubeTheThird> teamvista, as far as I know the workaround for issues like that is rebooting
#1405 [14:33] <CubeTheThird> teamvista, apart from that, I'd have people try the .jar launcher instead
#1406 [14:33] <teamvista> Fair enough. Thanks for your help.
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#1409 [14:34] <tiradorus> Hi all, did someone is a real pro on the plugin 'WorldGuard' ? if i'm here it's because i have a several problem, only a realy experimented guy can help me
#1410 [14:34] <lionheart2003> Hello, i have a problem with Win 10 http://paste.ubuntu.com/12419781/
#1411 [14:34] <teamvista> tiradorus: We don't work with plugins here, sorry.
#1412 [14:34] <teamvista> Ask the developers of WorldGuard for help.
#1413 [14:35] <tiradorus> I tryed ... But i don't know where, i had search evrywhere
#1414 [14:35] <CubeTheThird> lionheart2003, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1415 [14:35] * QueenCg [QueenCg@notlogged] has quit. (Ping timeout: 204 seconds)
#1416 [14:36] <CubeTheThird> tiradorus, you could also try making a post on the minecraft forums
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#1418 [14:38] <tiradorus> It's a several problem who need to go in the Sql and modify the Java program, no forums can help me ... i tryed too, and i don't know how to contact the devs of worldguard ... Sorry to post here, i will continue to search, i thinked i was in the good chat :/
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#1420 [14:41] <AverageGuardLucas> My excuses if the installing of the program takes a bit of time.
#1421 [14:41] <AverageGuardLucas> My excuses if the installing of the program takes a bit of time.
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#1423 [14:43] <AverageGuardLucas> It's finished installing.
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#1425 [14:43] <CubeTheThird> AverageGuardLucas, ok. Try the game again. You may have to reboot your computer first
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#1427 [14:44] <AverageGuardLucas> okay
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#1430 [14:46] * Ritsuka is now known as Kaname
#1431 [14:46] <AverageGuardLucas> Thanks alot, It worked, the game runs again/
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#1433 [14:47] <CubeTheThird> oh good!
#1434 [14:47] <Arhan_17> hi
#1435 [14:47] <Arhan_17> wait
#1436 [14:47] * AverageGuardLucas [AverageGuardLucas@notlogged] has quit. (Quit: Web client closed)
#1437 [14:48] <Arhan_17> can someone help me?
#1438 [14:48] <CubeTheThird> Arhan_17, what's the problem?
#1439 [14:50] * {0xc6} [{0xc6}@notlogged] has quit. (Remote host closed the connection)
#1440 [14:51] <Arhan_17> drivers
#1441 [14:51] <CubeTheThird> Arhan_17, do you have a dxdiag report?
#1442 [14:52] <Arhan_17> uhhm this http://paste.ubuntu.com/12419978/
#1443 [14:52] <CubeTheThird> Arhan_17, yes. One moment
#1444 [14:52] <Arhan_17> ohh is it the message that pops up when you open minecraft?
#1445 [14:52] <CubeTheThird> Arhan_17, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1446 [14:52] <Arhan_17> okay
#1447 [14:53] <Arhan_17> how can i downgrade
#1448 [14:53] <Arhan_17> i am not really liking widows 10 anyway
#1449 [14:53] <CubeTheThird> ??> Arhan_17 win/downgrade
#1450 [14:53] <Absol> Arhan_17: To downgrade from Windows 10 to a previous version, please follow this link: http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#1451 [14:53] <Arhan_17> thank you for the help
#1452 [14:54] <CubeTheThird> no problem
#1453 [14:55] <xGamer_360x> Hello can somone help me out?
#1454 [14:55] <CubeTheThird> xGamer_360x, whats the problem?
#1455 [14:56] <xGamer_360x> I can seem to sign into Minecraft and tryed to change my pass but when i do it says an email has been sent but iv reseved nothing
#1456 [14:56] <CubeTheThird> xGamer_360x, how long have you waited for the email?
#1457 [14:56] <xGamer_360x> 4-5 days
#1458 [14:57] <CubeTheThird> xGamer_360x, and you've checked your spam/junk folder?
#1459 [14:57] <xGamer_360x> Yes
#1460 [14:57] <CubeTheThird> xGamer_360x, you will have to contact Mojang about this
#1461 [14:57] <CubeTheThird> ??> xGamer_360x mojang/email
#1462 [14:57] <Absol> xGamer_360x: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1463 [14:58] <Absol> xGamer_360x: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1465 [14:58] <xGamer_360x> I have the day it happend and no responce
#1466 [14:58] <CubeTheThird> xGamer_360x, they have a backlog of emails, so it may take some time to get a response
#1467 [14:58] <xGamer_360x> Oh ok
#1468 [14:59] <xGamer_360x> Thanks for the help
#1469 [14:59] <xGamer_360x> Thanks for the help
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#1474 [15:01] <brett4254> how come i cant sign into my minecraft but a friend can?
#1475 [15:02] <CubeTheThird> brett4254, what happens when you try?
#1476 [15:02] <brett4254> it says
#1477 [15:02] <Arhan_17> well it is too late i cant downgrade windows 10
#1478 [15:02] <brett4254> Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username
#1479 [15:02] <brett4254> and i tried email and password and username and password
#1480 [15:02] <brett4254> friend can log in just fine but i cant
#1481 [15:03] <CubeTheThird> brett4254, have you tried resetting your password?
#1482 [15:03] <brett4254> yes like i said, friend can log in fine but i cant
#1483 [15:03] <brett4254> using the same thing copy and pasted into the boxes and typed out
#1484 [15:03] <CubeTheThird> brett4254, are you both on the same network?
#1485 [15:03] <brett4254> no
#1486 [15:03] <CubeTheThird> ??> brett4254 login/throttle
#1487 [15:03] <Absol> brett4254: Your login is being throttled, which will prevent you from logging in.
#1488 [15:03] <Absol> brett4254: You will have to wait 3 hours without logging in for it to reset.
#1489 [15:06] <brett4254> honestly? why
#1490 [15:06] <brett4254> that doesnt even make sence! \
#1491 [15:07] <CubeTheThird> brett4254, if you fail to login too many times, it will block logins on your network for 3 hours
#1492 [15:08] <brett4254> this is so fucking stupid
#1493 [15:08] <Absol> brett4254: Please keep it civil
#1494 [15:08] <brett4254> gayest shit ive ever heard
#1495 [15:08] * Absol kicked brett4254 from #minecrafthelp (Reason: rett4254 :Keep it civilized, you are just a human)
#1496 [15:09] <webrosc> yet he'd be first to moan if his account was stolen from brute force attack
#1497 [15:10] <CubeTheThird> lol
#1498 [15:10] <webrosc> how dare Mojang put in security measure
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#1505 [15:27] <Sharpadogge> Hello
#1506 [15:27] <CubeTheThird> hello Sharpadogge
#1507 [15:27] <Sharpadogge> can i get support here for account problems?
#1508 [15:27] <CubeTheThird> Sharpadogge, what problems exactly?
#1509 [15:28] <Sharpadogge> i cant login. and if i try "forgot password" it says "User not found. If you are using a Mojang account, go to https://account.mojang.com/ instead."
#1510 [15:28] <Sharpadogge> but on mojang.com i cant login too
#1511 [15:29] <CubeTheThird> Sharpadogge, have you tried resetting the password through mojang.com ?
#1512 [15:29] <Sharpadogge> and if i try "forgot username" i dont receive any email
#1513 [15:29] <Sharpadogge> no, one sec. i try it
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#1515 [15:32] <Sharpadogge> ah okay, it worked. thank you very much :) i though, i have to do it on minecraft.net
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#1517 [15:33] <CubeTheThird> Sharpadogge, oh? what is your minecraft username?
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#1519 [15:33] * CrystalMare is now known as Crystal|AFK
#1520 [15:33] <Sharpadogge> Sharpadogge
#1521 [15:33] <Sharpadogge> same like here
#1522 [15:33] <CubeTheThird> Sharpadogge, yup that explains it. You have a mojang account, not a minecraft.net account
#1523 [15:34] * Marion [Marion@notlogged] has joined #minecrafthelp
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#1525 [15:36] <Marion> Hello i am trying to get Minecraft Windows 10 i went to minecraft.net and went to my mojang account so i can get it for free but it still asked me to pay at the microsoft store
#1526 [15:36] <Sharpadogge> yea, thank u very much
#1527 [15:36] <CubeTheThird> Marion, you have the PC edition?
#1528 [15:37] <Marion> yes i do
#1529 [15:37] <CubeTheThird> Marion, when did you purchase it?
#1530 [15:37] <Marion> march 26,2013
#1531 [15:38] <CubeTheThird> Marion, hmm you should qualify for the beta then. You don't see it on account.mojang.com/me ?
#1532 [15:38] <SpreadableToasta> anyone got any idea. I've changed my mojang password tried logging in and its saying the email is unknown even tho i've just reset it with the email?
#1533 [15:38] <CubeTheThird> ??> SpreadableToasta login/throttle
#1534 [15:38] <Absol> SpreadableToasta: Your login is being throttled, which will prevent you from logging in.
#1535 [15:38] <Absol> SpreadableToasta: You will have to wait 3 hours without logging in for it to reset.
#1536 [15:38] <SpreadableToasta> really?
#1537 [15:38] <CubeTheThird> yup
#1538 [15:38] <SpreadableToasta> all i wanted to do is play MC
#1539 [15:39] <CubeTheThird> SpreadableToasta, if you fail login too many times it will block it on your network for 3 hours
#1540 [15:39] <Marion> let me check
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#1543 [15:39] <SpreadableToasta> tried logging into the launcher and the passwords was wrong. then i try reset the security questions was wrong then i tried resetting them and now its blocked well great.
#1544 [15:40] <SpreadableToasta> i've changed my password now like 4 times so i don't even know what one its registered
#1545 [15:41] * Para1 [Para1@notlogged] has joined #minecrafthelp
#1546 [15:41] <CubeTheThird> SpreadableToasta, would be the most recent
#1547 [15:41] <Marion> ok i've logged into my mojang account and i got my reedem code
#1548 [15:41] <Para1> Is it possible to get an early name change??
#1549 [15:41] <SpreadableToasta> okay thanks i guess ill have to just wait...
#1550 [15:42] <CubeTheThird> Para1, it is not
#1551 [15:42] <Para1> ok, its just that ive been punished on a mc server for my username
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#1555 [15:45] <Parisss1> Hi, I was here last time. But this time I'm having issues with adding in the equanimity texture pack. I've already downloaded it but when I tried to add it to minecraft it didn't add. Help?
#1556 [15:45] <Marion> is there a posible way i can get 1.9
#1557 [15:45] <CubeTheThird> Marion, you mean the snapshots?
#1558 [15:46] <Marion> yes
#1559 [15:46] <CubeTheThird> ??> Marion launcher/change-version
#1560 [15:46] <Absol> Marion: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1561 [15:46] <Marion> where can i find that
#1562 [15:46] <Marion> thx
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#1566 [15:48] * abnerPVP5000 [abnerPVP5000@notlogged] has joined #minecrafthelp
#1567 [15:49] <abnerPVP5000> ç´l
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#1569 [15:49] <Parisss1> I need help with the Equanimity texture pack. I've already downloaded it, but when I try to add it onto Minecraft it doesn't work. Can someone help?
#1570 [15:49] <Marion> thank you for all your help
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#1573 [15:59] <bones397> can't reset password, not getting email response, can you help
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#1579 [16:05] <vgrennell> help not able to buy minecraft realms tryed everything from paypal and my cards
#1580 [16:05] <Para1> can i have my username reverted back to my old username before the 30 days is over??
#1581 [16:07] <Para1> can i have my username reverted back to my old username before the 30 days is over??
#1582 [16:07] <webrosc> Para1, no, you have to wait the 30 days
#1583 [16:07] <vgrennell> help not able to buy minecraft realms tryed everything from paypal and my cards
#1584 [16:08] <Para1> well i have read that u have the power to revert it back to my old username
#1585 [16:08] <webrosc> vgrennell, are your cards allowed to make international paymentd?
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#1587 [16:08] <RedEdge> hello
#1588 [16:08] <webrosc> Para1, everyone has to wait 30 days to change names
#1589 [16:08] <vgrennell> yes tried that
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#1591 [16:09] <webrosc> Para1, also we have no power to do anything here, we are not Mojang
#1592 [16:09] <vgrennell> just bought something the other day from japen
#1593 [16:09] * Para1 [Para1@notlogged] has quit. (Client Quit)
#1594 [16:09] <webrosc> vgrennell, as in you called your bank to make sure they were not stopping the transaction?
#1595 [16:10] <sandwich> so I'm here to ask, since I appear to be awful at google, whether or not there is yet a way to transfer a building (made from blocks of several different mods) to a new server, without having to rebuild. My eternal love to anyone with a solution.
#1596 [16:10] <RedEdge> help my minecraft has this error: java.lang.nullpointerexpection.
#1597 [16:10] * derpyest [derpyest@notlogged] has joined #minecrafthelp
#1598 [16:10] <RedEdge> when i join a server that it
#1599 [16:10] <webrosc> sandwich, mcedit maybe?
#1600 [16:10] <derpyest> Hi how old are u
#1601 [16:10] <RedEdge> anybody help?
#1602 [16:10] <webrosc> RedEdge, all servers, or just the one?
#1603 [16:10] <RedEdge> All servers.
#1604 [16:10] <sandwich> is it capable of understanding modded blocks?
#1605 [16:10] <RedEdge> yes
#1606 [16:10] <webrosc> sandwich, no idea, we onlt work with vanilla stuff here
#1607 [16:11] <RedEdge> its minecraft 1.8
#1608 [16:11] <webrosc> maybe make a backup, and try?
#1609 [16:11] <sandwich> ah, okay, any clue of a chat like this where they might be into the modded stuff?
#1610 [16:11] <webrosc> RedEdge, what antivirus do you use?
#1611 [16:11] <RedEdge> Mcafee.
#1612 [16:12] <webrosc> RedEdge, ah, thats the issue, remove mcafee
#1613 [16:12] <RedEdge> i unninstalled it.
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#1615 [16:12] <RedEdge> it still doesnt work
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#1617 [16:12] <bones397> can't reset password, not getting email response, can you help
#1618 [16:12] <webrosc> RedEdge, did you do it using a removal tool?
#1619 [16:12] <webrosc> bones397, you'll have to contact Mojang then
#1620 [16:12] <RedEdge> no, i used the normal mcafee uninstall.
#1621 [16:12] <webrosc> ??> bones397 mojang/email
#1622 [16:12] <Absol> bones397: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1623 [16:13] <Absol> bones397: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1624 [16:13] <webrosc> ??> RedEdge av/mcafee/uninstall
#1625 [16:13] <Absol> RedEdge: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1626 [16:13] <bones397> Thanks
#1627 [16:13] <RedEdge> ehhh okay.
#1628 [16:13] <guilhermezzzz> meu minecraft nao pega(br)
#1629 [16:13] <RedEdge> thanks.
#1630 [16:13] <sandwich> well thanks for your time webrosc, i'll keep looking and report any findings here if I remember
#1631 [16:13] <RedEdge> ill use my normal removal tool on win 7.
#1632 [16:14] <RedEdge> my windows is running outta space but ill only browse youtube. for now
#1633 [16:14] * derpyest [derpyest@notlogged] has quit. (Ping timeout: 204 seconds)
#1634 [16:15] <sandwich> oh, turns out worldedit mentions something about "works with other mods" right in the bio thing... will have to try it out o/ webrosc
#1635 [16:15] <RedEdge> ok.
#1636 [16:15] <RedEdge> i did it
#1637 [16:15] <RedEdge> thx guys.
#1638 [16:15] <RedEdge> bye
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#1641 [16:17] * guilhermezzzz [guilhermezzzz@notlogged] has quit. (Quit: Web client closed)
#1642 [16:17] <Muffin> YOU GUYS ARE SUCH IDIOTS NOW I HAVE A BUNCH OF VIRUSIS IN MY COMPUTER NOW INCLUDING A TROJAN HORSE VIRUS THANKS TO YOU BITCHES
#1643 [16:18] * dayerth [dayerth@notlogged] has joined #minecrafthelp
#1644 [16:18] <Muffin> GO AHEAD KICK ME I DONT GIVE A SHIT
#1645 [16:18] <Absol> Muffin: Please keep it civil
#1646 [16:18] <Muffin> NO
#1647 [16:18] <Muffin> please listen to me for one second
#1648 [16:19] <Muffin> i have to take my computer to a perfessional because of you guys, hijackthis is a virus, so stop telling people to download it
#1649 [16:19] * CubeTheThird kicked Muffin from #minecrafthelp (Reason: uffin :Muffin)
#1650 [16:19] * SUPA [SUPA@notlogged] has joined #minecrafthelp
#1651 [16:20] <SUPA> minecraft isnt working something to do with pixels needing upgrading
#1652 [16:20] <SUPA> i have the dxdiag if that helps
#1653 [16:21] <CubeTheThird> SUPA, give a link to it here
#1654 [16:21] <SUPA> http://paste.ubuntu.com/12421026/
#1655 [16:21] <CubeTheThird> SUPA, are you in safe mode?
#1656 [16:21] <SUPA> yeah
#1657 [16:21] <SUPA> should i get off
#1658 [16:21] <CubeTheThird> SUPA, boot into normal mode
#1659 [16:22] <SUPA> ok thx ill be back if it dont work
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#1667 [16:29] <Francisco> teamvista there?
#1668 [16:30] <Francisco> anybody here?
#1669 [16:30] <CubeTheThird> Francisco, do you need something?
#1670 [16:31] <Francisco> yes
#1671 [16:32] <CubeTheThird> Francisco, and that would be?
#1672 [16:32] <Francisco> My minecraft does not open by a lack of software already I tried the passoa and already saw today with someone else over there I had to leave.
#1673 [16:32] <CubeTheThird> Francisco, do you mean you need to update your video drivers?
#1674 [16:33] <Francisco> yes n put forward I already tried to update.
#1675 [16:33] <Francisco> no*
#1676 [16:33] <CubeTheThird> Francisco, do you have a dxdiag report?
#1677 [16:34] <Francisco> yes
#1678 [16:34] <Francisco> url:
#1679 [16:34] <Francisco> http://paste.ubuntu.com/12419484/
#1680 [16:35] <CubeTheThird> Francisco, as far as I can tell, your graphics drivers are up to date. Do you have a crash report?
#1681 [16:36] <Francisco> my look is already updated at most did not have to upgrade but n can not open the teamvista said he would need to do something just remember n WHAT ...
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#1685 [16:37] <CubeTheThird> Francisco, do you have a crash report?
#1686 [16:37] * Kevinn_br [Kevinn_br@notlogged] has quit. (Client Quit)
#1687 [16:38] <Francisco> I think so I will wait to see
#1688 [16:38] <Francisco> see if it's this: http://paste.ubuntu.com/12419746/
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#1690 [16:39] <CubeTheThird> Francisco, can you show me the launcher log?
#1691 [16:40] <Francisco> where is?
#1692 [16:40] * rymate1234 [rymate1234@notlogged] has joined #minecrafthelp
#1693 [16:40] <CubeTheThird> Francisco, in the tab called "Launcher Log"
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#1700 [16:43] <Francisco> .
#1701 [16:43] <Francisco> which site to put it?
#1702 [16:43] <CubeTheThird> Francisco, paste it onto http://paste.ubuntu.com
#1703 [16:44] <Francisco> http://paste.ubuntu.com/12421296/
#1704 [16:44] <CubeTheThird> Francisco, that's the game output, not the launcher log
#1705 [16:45] <Cutie6604> I can't connect with my sibling on minecraft pe we both updated and before we updated we could connect but now we can't please help ASAP
#1706 [16:45] <Francisco> then do not know where it is, could you tell me which folder is?
#1707 [16:46] <CubeTheThird> Francisco, it's in the launcher
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#1709 [16:46] <Francisco> ok
#1710 [16:46] <kaldsxz> oi
#1711 [16:47] <Cutie6604> Anyone have any solutions for me
#1712 [16:47] <Francisco> kaldsxz BR?
#1713 [16:47] <CubeTheThird> Cutie6604, I dono that anyone here will. We generally assist with the PC edition
#1714 [16:48] <Francisco> I do not know how but now n gave the message and opened! '-'
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#1717 [16:48] <Francisco> thank you anyway CubeTheThird!
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#1719 [16:50] <kaldsxz> someone help me ended up deleting my email en can get by User Name
#1720 [16:51] <kaldsxz> alguem pode me ajudar acabei excluindo meu email e n consigo entrar por nome de usuario
#1721 [16:51] <kaldsxz> alguem pode me ajudar acabei excluindo meu email e n consigo entrar por nome de usuario
#1722 [16:51] <kaldsxz> alguem pode me ajudar acabei excluindo meu email e n consigo entrar por nome de usuarioalguem pode me ajudar acabei excluindo meu email e n consigo entrar por nome de usuarioalguem pode me ajudar acabei excluindo meu email e n consigo entrar por nome de usuario
#1723 [16:51] <kaldsxz> alguem pode me ajudar acabei excluindo meu email e n consigo entrar por nome de usuario
#1724 [16:51] <kaldsxz> alguem pode me ajudar acabei excluindo meu email e n consigo entrar por nome de usuario
#1725 [16:51] <kaldsxz> alguem pode me ajudar acabei excluindo meu email e n consigo entrar por nome de usuario
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#1730 [16:55] <PumpkinSpice> im new to minecraft. How do I get the cool texture packs on my game? I have the new version loaded Window 10 BETA
#1731 [16:55] * cjbubbles [cjbubbles@notlogged] has joined #minecrafthelp
#1732 [16:56] <PumpkinSpice> anyone on that can help me
#1733 [16:56] <cjbubbles> I updated to the new launcher on a mac and now the launcher won't respond or open
#1734 [16:57] <cjbubbles> anyone plz this is awful
#1735 [16:57] <PumpkinSpice> Im not getting an answer either cj
#1736 [16:58] * cheesecakes12378 [cheesecakes12378@notlogged] has joined #minecrafthelp
#1737 [16:58] <cjbubbles> I need a new minecraft i think but I and not going to pay for it for the third time
#1738 [16:59] * kaldsxz [kaldsxz@notlogged] has quit. (Quit: Web client closed)
#1739 [16:59] <PumpkinSpice> the website says that you can upgrade for free. Did you already try that
#1740 [17:00] <cjbubbles> what do you mean
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#1742 [17:01] <PumpkinSpice> i just saw on minecraft.net that if you already have an exsisting game that you could upgrade to the new Windows 10 BETA for free. Not sure if that would help you or not.
#1743 [17:01] <cjbubbles> I'm on a mac
#1744 [17:01] <cjbubbles> so no
#1745 [17:01] <webrosc> PumpkinSpice, the windows 10 version dosn't have proper rexource pack support as its similar to the PE version
#1746 [17:01] <PumpkinSpice> oh ok
#1747 [17:02] <webrosc> cjbubbles, do you have any antivirus installed?
#1748 [17:02] <cjbubbles> its a beta game
#1749 [17:02] <cjbubbles> i don't think so
#1750 [17:03] <PumpkinSpice> ok so what do I need to do? Buy the other version for $29 in order to get the texture packs
#1751 [17:04] <webrosc> PumpkinSpice, if you want to mod/make minecraft look different then currently the pc version would be what you want
#1752 [17:04] <PumpkinSpice> Oh so the Beta edition is more like a smaller version of the game then
#1753 [17:04] <webrosc> PumpkinSpice, yh its a port of the pocket version that will in time mix with pocket and xbox versions
#1754 [17:05] * cjbubbles_ [cjbubbles_@notlogged] has joined #minecrafthelp
#1755 [17:05] <cjbubbles_> hello?
#1756 [17:05] <cjbubbles_> are you guys still there
#1757 [17:05] <PumpkinSpice> ok I understand. SO just go buy the PC version from the site
#1758 [17:05] <cjbubbles_> way what?
#1759 [17:06] * cjbubbles [cjbubbles@notlogged] has quit. (Ping timeout: 204 seconds)
#1760 [17:06] <cjbubbles_> webrosc?
#1761 [17:06] <PumpkinSpice> thanks for your help. I was getting frustrated trying to figure out how to do it.
#1762 [17:06] <cjbubbles_> who is there PumkinSpice?
#1763 [17:06] <webrosc> cjbubbles_, apart from disabling any AV the onlt other method of fixing your issue i know is to goto the minecraft folder, remove all but the saves, then download a fresh minecraft.app from minecraft.net
#1764 [17:06] <PumpkinSpice> there is someone here who may be able to help you cj
#1765 [17:07] <cjbubbles_> wait does that mean i have to buy it again?
#1766 [17:07] <webrosc> cjbubbles_, no, you just download it again
#1767 [17:07] <cjbubbles_> ok lemme try
#1768 [17:07] <PumpkinSpice> so I guess Im off to buy the origional game and not the BETA
#1769 [17:07] * fellipe07 [fellipe07@notlogged] has joined #minecrafthelp
#1770 [17:07] <webrosc> cjbubbles_, also try resatarting your mac
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#1772 [17:08] <cjbubbles_> already did that like 5 times
#1773 [17:08] <PumpkinSpice> Hope you get your problem resolved cj.
#1774 [17:08] <cjbubbles_> hold up
#1775 [17:09] <cjbubbles_> wait how do i find the saves?
#1776 [17:09] <SUPA> does anayone know how to get a free premium code
#1777 [17:09] <webrosc> SUPA, no, thats called piracy
#1778 [17:09] <webrosc> go away and pay like everyone else
#1779 [17:09] <cjbubbles_> yeah
#1780 [17:09] <SUPA> damn im broke
#1781 [17:09] * orthoplex64 [orthoplex64@notlogged] has joined #minecrafthelp
#1782 [17:10] <cjbubbles_> but seriously how do I find the saves
#1783 [17:10] <webrosc> ??> cjbubbles_ FQ5W4-53HD6-TMN1P-VD88Y-MNRME
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#1786 [17:10] <webrosc> derp
#1787 [17:10] <cjbubbles_> what does that mean
#1788 [17:10] * squad [squad@notlogged] has joined #minecrafthelp
#1789 [17:10] <webrosc> nothing, my bad
#1790 [17:10] <squad> hey wts up
#1791 [17:10] <webrosc> ??> cjbubbles_ mac/.minecraft
#1792 [17:10] <cjbubbles_> heyo
#1793 [17:10] <Absol> cjbubbles_: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#1794 [17:10] <gerard> i need help
#1795 [17:11] <webrosc> squad, still, go pay like everyone else
#1796 [17:11] <fellipe07> oi
#1797 [17:11] <gerard> i need to get my password back
#1798 [17:11] <webrosc> squad, changing your nick here doesn't change our answers
#1799 [17:11] <squad> wat??
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#1803 [17:12] <gerard> i dont remeber my email account password too
#1804 [17:12] <cjbubbles_> so i delete everything besides my saves?
#1805 [17:12] * gerard [gerard@notlogged] has quit. (Client Quit)
#1806 [17:12] <webrosc> gerard, you need access to your email to reset your password, contact your email provided to sort that out
#1807 [17:12] <webrosc> cjbubbles_, yup
#1808 [17:12] <Go_Run> Hi ... I'm affraid that my account was stolen 10 days ago :/ I've received mail about changed username but link for dispute does not working .... I don't know what to do now
#1809 [17:13] <webrosc> cjbubbles_, link to the launcher once you've done that https://launcher.mojang.com/download/Minecraft.dmg
#1810 [17:13] <webrosc> ??> Go_Run account/stolen
#1811 [17:13] <webrosc> ??> Go_Run account/hacked
#1812 [17:13] <Absol> Go_Run: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1813 [17:13] <Absol> Go_Run: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1814 [17:13] * PumpkinSpice [PumpkinSpice@notlogged] has quit. (Ping timeout: 204 seconds)
#1815 [17:14] <cjbubbles_> wait so what i downloaded is supposed to be like a whole drive?
#1816 [17:14] <webrosc> no, its just a file
#1817 [17:15] * webrosc thinks macs are strange
#1817 [17:15] <Go_Run> thank you, but there is the problem ... i've bought minecraft a long time ago, when it was in beta, and I can't find now that mail with transaction ID :/
#1818 [17:15] <webrosc> Go_Run, when you bought it how did you pay?
#1819 [17:15] <cjbubbles_> hey web
#1820 [17:15] <cjbubbles_> umm so I just open it and put saves back?
#1821 [17:16] <webrosc> cjbubbles_, yes
#1822 [17:16] <cjbubbles_> will I still have all of my worlds and ranks and kits from servers
#1823 [17:16] <webrosc> ranks and kits are server side
#1824 [17:16] <cjbubbles_> but will I be the same person in minecraft
#1825 [17:17] <Go_Run> trough paypal I think ... should I check if there is some verification for that transaction on the paypal?
#1826 [17:17] <webrosc> your worlds are in the saves folder, so aslong as you didn't delete that they should be there
#1827 [17:17] <cjbubbles_> no like when i type in chat will my name be cjbubbles
#1828 [17:17] <webrosc> Go_Run, paypal will have record of it and the transaction id, i beleive if you search paypal history for Mojang AB you will find it
#1829 [17:17] <webrosc> cjbubbles_, why wouldn't it be, if thats your ingame name
#1830 [17:18] <webrosc> your using tht same account
#1831 [17:18] <webrosc> the*
#1832 [17:18] <cjbubbles_> just wanted to make sure because I've played for like 4 years and want my person to be the same
#1833 [17:18] <Go_Run> thank you very much ... if I run on some problems I'll come back
#1834 [17:18] <cjbubbles_> from like servers and stuff
#1835 [17:19] <webrosc> as i said, anything server side is held on the servers
#1836 [17:20] <cjbubbles_> ok let me try again
#1837 [17:20] * bones397 [bones397@notlogged] has quit. (Quit: Web client closed)
#1838 [17:21] <cjbubbles_> exact same thing web
#1839 [17:22] <webrosc> i have no other idea how to bypass that bug sorry
#1840 [17:22] <cjbubbles_> and it only started happening when I updated to the new launcher, is there a way do like unupdate?
#1841 [17:23] <cjbubbles_> to*
#1842 [17:23] <webrosc> yh there is a bug in the update it seems
#1843 [17:24] <cjbubbles_> so is there a way to unupdate?
#1844 [17:24] * Pyrus [Pyrus@notlogged] has quit. (Ping timeout: 195 seconds)
#1845 [17:24] <webrosc> thats what you just did by removing the .minecrft folder and redownloading the launcher
#1846 [17:24] * hfhgfhgjghjkhikhjkhk [hfhgfhgjghjkhikhjkhk@notlogged] has joined #minecrafthelp
#1847 [17:24] <hfhgfhgjghjkhikhjkhk> oi
#1848 [17:24] * antonio [antonio@notlogged] has joined #minecrafthelp
#1849 [17:24] <hfhgfhgjghjkhikhjkhk> minecraft
#1850 [17:25] <antonio> oi
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#1852 [17:25] <cjbubbles_> is there a way i could redownload all of minecraft for free
#1853 [17:25] <webrosc> -.-
#1854 [17:25] <cjbubbles_> like and login with the same account and everythin
#1855 [17:26] <antonio> oi
#1856 [17:26] <cjbubbles_> no?
#1857 [17:26] <antonio> wats
#1858 [17:26] * Pyrus [Pyrus@notlogged] has joined #minecrafthelp
#1859 [17:27] <antonio> eu falo portuques
#1860 [17:27] <cjbubbles_> web?
#1861 [17:27] <antonio> yes
#1862 [17:27] <webrosc> cjbubbles_, think of what you asked, do you really think the answer would be yes?
#1863 [17:27] <cjbubbles_> hello webrosc
#1864 [17:27] * dalbaco [dalbaco@notlogged] has joined #minecrafthelp
#1865 [17:27] <cjbubbles_> good point
#1866 [17:27] <webrosc> ??> antonio lang/pt
#1867 [17:27] <Absol> antonio: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1868 [17:27] <antonio> tchao bye
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#1870 [17:28] <cjbubbles_> so then i have to buy minecraft again
#1871 [17:28] * UltraZee [UltraZee@notlogged] has joined #minecrafthelp
#1872 [17:28] <webrosc> cjbubbles_, why, thats not what the issue is
#1873 [17:28] * dalbaco [dalbaco@notlogged] has quit. (Client Quit)
#1874 [17:28] <cjbubbles_> for the third time!!!!!!!??????????!!!!!!!!!!??????????!!!!!!!!!!
#1875 [17:28] <webrosc> the issue is a bug in the launcher
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#1877 [17:28] <cjbubbles_> so how do i fix it
#1878 [17:28] <webrosc> well the only possible fixes i know of are to do what you did, other than that its to wait for Mojang to fix the bug
#1879 [17:29] <cjbubbles_> how long will that take
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#1882 [17:29] <webrosc> no idea, i don't work for them
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#1887 [17:31] <Baileyag> hey why does it still say play demo when i bought the game back in 2011]
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#1889 [17:31] <cjbubbles_> hey i just tried again and it works
#1890 [17:31] <webrosc> Baileyag, are you sure your logged into the correct account?
#1891 [17:32] <Baileyag> yes
#1892 [17:32] <cjbubbles_> but the question is will it work again
#1893 [17:32] <webrosc> Baileyag, whats your ingame name?
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#1895 [17:32] * R3dC4rl_X [R3dC4rl_X@notlogged] has joined #minecrafthelp
#1896 [17:32] <Baileyag> it acts like i dont have it or i never bought it when it is the accuont
#1897 [17:33] <R3dC4rl_X> hi?
#1898 [17:33] <Baileyag> baileyag
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#1901 [17:33] <R3dC4rl_X> anyone can't help me ?
#1902 [17:33] <webrosc> Baileyag, are you logging in with email or username?
#1903 [17:33] <webrosc> R3dC4rl_X, with?
#1904 [17:33] <Baileyag> email
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#1907 [17:33] <R3dC4rl_X> when i start my launcher, i select singleplayer and i click on my favorite map, and i my game crash
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#1909 [17:34] <webrosc> Baileyag, login to https://account.mojang.com/me is minecraft listed?
#1910 [17:34] <Baileyag> ok
#1911 [17:34] <webrosc> R3dC4rl_X, copy the crash report to paste.ubuntu.com then link that here
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#1914 [17:34] <Baileyag> yes it is
#1915 [17:35] <R3dC4rl_X> all ??
#1916 [17:35] * Nick is now known as Guest54472
#1917 [17:35] <Baileyag> it says import to account
#1918 [17:35] <Baileyag> old
#1919 [17:35] <noah> hi my minecraft is stuck on the loading bar and i cant press play
#1920 [17:35] <webrosc> Baileyag, then uyour using the wrong account
#1921 [17:36] <webrosc> Baileyag, use https://minecraft.net/retrievename to test ALL your emails to see which is linked to the username
#1922 [17:36] <Baileyag> ok
#1923 [17:36] <noah> can someone help
#1924 [17:36] <cjbubbles_> thx so much dude
#1925 [17:36] <Guest54472> Hey can i get some help
#1926 [17:36] <webrosc> ?? ask
#1927 [17:36] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1928 [17:36] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#1930 [17:37] <noah> hi my minecraft is stuck on the loading bar and i cant press play
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#1933 [17:37] <webrosc> ??> noah launcher/game-output
#1934 [17:37] <Absol> noah: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1935 [17:37] <Absol> noah: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1936 [17:38] <webrosc> noah, it maybe launcher log tab, i forget which one
#1937 [17:38] <R3dC4rl_X> i have paste it on the link and i send it
#1938 [17:38] <webrosc> R3dC4rl_X, yes post the link
#1939 [17:39] <Guest54472> Hey I cant change my username, skin etc. because it says its my first time logging in on this computer but its not and i dont know my security questions and i deleted my email i used to set this account up im so unlucky XD
#1940 [17:39] <Baileyag> did not recive any emails
#1941 [17:39] <noah> Set run directory to C:\Program Files (x86)\Minecraft Native Launcher Version: 284 Operating System: Windows 7 Enterprise Application Hash: 1be82fe674b28493c997d88dde4371aa0d83c0c3 Application Data directory: C:\Users\noahyoun\AppData\Roaming Executable Path: MinecraftLauncher.exe App Directory dir: C:\Program Files (x86)\Minecraft Start dir: C:/Program Files (x86)/Minecraft Launcher dir: C:/Program Files (x86)/Minecraft/game Tm
#1942 [17:39] <noah> thats what the native log said
#1943 [17:39] <webrosc> ?> noah paste
#1944 [17:40] <R3dC4rl_X> i have post no ?
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#1946 [17:40] <Guest54472> So does anyone know how to fix it pls help i really need help
#1947 [17:40] <Baileyag> i am ising the info/ account and evey thing should i re dowload minecraft and also did not get a email
#1948 [17:40] <Baileyag> using
#1949 [17:40] <webrosc> Baileyag, then either you migrated your account to another email, you mistyped your email when you migrated or someone else did it, either way you will have to contact Mojang with your Transaction ID to sort this
#1950 [17:41] <Guest54472> Hey I cant change my username, skin etc. because it says its my first time logging in on this computer but its not and i dont know my security questions and i deleted my email i used to set this account up im so unlucky XD
#1951 [17:41] <webrosc> ??> Baileyag mojang/email
#1952 [17:41] <Absol> Baileyag: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1953 [17:41] <Absol> Baileyag: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1954 [17:41] <Baileyag> i already emailed them
#1955 [17:41] <webrosc> R3dC4rl_X, we need the link to the paste.ubuntu.com post you made
#1956 [17:41] <webrosc> Baileyag, then wait for them to reply
#1957 [17:41] <Baileyag> ok
#1958 [17:41] <R3dC4rl_X> http://paste.ubuntu.com/12421909/
#1959 [17:41] <R3dC4rl_X> this ?
#1960 [17:41] <Guest54472> Can anyone help this problem or no
#1961 [17:42] <noah> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 [18:38:30 INFO]: Minecraft Launcher 1.6.44 (through bootstrap 100) started on windows... [18:38:30 INFO]: Current time is Sep 15, 2015 6:38:30 PM [18:38:30 INFO]: System.getProperty('os.name') == 'Windows 7' [18:38:30 INFO]: System.getPr
#1962 [17:42] <webrosc> Guest54472, contact Mojang
#1963 [17:42] <webrosc> ??> noah paste
#1964 [17:42] <Absol> noah: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1965 [17:42] <webrosc> R3dC4rl_X, was that the launcher log, or game output log?
#1966 [17:42] <noah> http://paste.ubuntu.com/12421940/
#1967 [17:43] <R3dC4rl_X> ok i post it
#1968 [17:43] <noah> there
#1969 [17:43] <Guest54472> Webrosc i did but they wont respond because i got minecraft like 4 years ago and cant find my transaction code in my paypal
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#1971 [17:43] <webrosc> Guest54472, ONLY Mojang can fix account issues
#1972 [17:43] <webrosc> we can just point you where to look
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#1974 [17:43] <Guest54472> webrosc so how do I contact them if i cant find my transaction code???
#1975 [17:44] <Baileyag> i fixed i did mis typed iam so stupid thanks anyway man
#1976 [17:44] <webrosc> Guest54472, if you used paypal they WILL have a record of it
#1977 [17:44] <noah> anyone look at it
#1978 [17:44] <R3dC4rl_X> http://paste.ubuntu.com/12421957/
#1979 [17:44] <Guest54472> webrosc i looked but i cant find it because it was like 4 years ago
#1980 [17:44] <webrosc> Guest54472, they WILL have a record of it
#1981 [17:44] <noah> http://paste.ubuntu.com/12421940/
#1982 [17:44] <webrosc> contact them if you can't see it in hostory
#1983 [17:45] <Guest54472> webrosc where
#1984 [17:45] <webrosc> noah, patience please
#1985 [17:45] <noah> ok sorry
#1986 [17:45] <webrosc> noah, R3dC4rl_X, what anti virus do you both use?
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#1988 [17:45] <noah> avg
#1989 [17:46] <R3dC4rl_X> i dont know , i use avast and i have desactived for test
#1990 [17:46] <R3dC4rl_X> actived and desactived , my minecraft crash :(
#1991 [17:47] <Guest54472> webrosc also im not sure if its even on paypal i might of used something else?
#1992 [17:47] <webrosc> R3dC4rl_X, and noah please do as absol says next
#1993 [17:47] <webrosc> ?? tools/hjt
#1994 [17:47] <Absol> tools/hjt: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1995 [17:47] <Absol> tools/hjt: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1996 [17:47] <Guest54472> webrosc: what should i do
#1997 [17:48] <webrosc> Guest54472, give me a chance to reply and have patience first
#1998 [17:48] <Guest54472> webrosc: k
#1999 [17:48] <webrosc> Guest54472, when did you buy minecraft? a[pprox date
#2000 [17:49] <Guest54472> webrosc: about 2-3 years ago really not sure
#2001 [17:49] <R3dC4rl_X> it's ok, i'll wait my turn :)
#2002 [17:49] <webrosc> R3dC4rl_X, do as absol said
#2003 [17:49] <R3dC4rl_X> ok
#2004 [17:50] <webrosc> Guest54472, in that case if you paid by card skrill may've dealt with it
#2005 [17:50] <webrosc> ??> Guest54472 account/trans-id/skrill
#2006 [17:50] <Absol> Guest54472: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#2007 [17:50] <Absol> Guest54472: If you need to recover your transaction ID from this service, you will need to contact Skrill: https://help.skrill.com/en/SpeakToSkrill
#2008 [17:51] <Guest54472> webrosc: im not sure sorry
#2009 [17:51] <noah> http://paste.ubuntu.com/12422022/
#2010 [17:52] <noah> there it is
#2011 [17:52] * webrosc has to go
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#2012 [17:53] <noah> abol can you see whats wrong if your still there http://paste.ubuntu.com/12422022/
#2013 [17:54] <R3dC4rl_X> the link http://paste.ubuntu.com/12422053/
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#2015 [17:58] <R3dC4rl_X> test
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#2021 [18:01] <R3dC4rl_X> webrosc are you here ?
#2022 [18:01] <MurilloGamerPro> oi
#2023 [18:01] <MurilloGamerPro> erro java null pointer ...
#2024 [18:02] <MurilloGamerPro> hi error the minecraft NullPointerException
#2025 [18:02] <R3dC4rl_X> me too
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#2029 [18:09] <R3dC4rl_X> im back
#2030 [18:10] <MurilloGamerPro> hi error the minecraft NullPointerException
#2031 [18:10] <R3dC4rl_X> abysol , i wait 3 hours ?
#2032 [18:13] <R3dC4rl_X> ok thank you dude ;)
#2033 [18:13] <R3dC4rl_X> ok thank you dude ;)
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#2039 [18:23] <MurilloGamerPro> hi error the minecraft NullPointerException
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#2045 [18:27] <Afootpluto> MurilloGamerPro, what antivirus do you have?
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#2048 [18:36] <JollyAverage> I cant log in i change my password three times and it still wont work my mojang account or my mc
#2049 [18:38] <JollyAverage> Hello?
#2050 [18:39] <JollyAverage> HELLO??????
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#2056 [18:40] <JollyAverage> i change my password three times cant login to mc or mojang
#2057 [18:42] <JollyAverage> Helllloooooooo?????????
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#2061 [18:45] <JollyAverage_> I CANT LOG IN I CHANGE MY PW 3 TIMES AND I STILL CANT
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#2064 [18:46] <Mineportals> I NEED HELP
#2065 [18:46] <Mineportals> sorry
#2066 [18:46] <Mineportals> I need help with windows 10 minecraft crashing
#2067 [18:47] <Mineportals> for not having a powerful graphics driver
#2068 [18:47] <JollyAverage_> i cant log in
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#2070 [18:48] <JollyAverage_> HELLO???????????????????????????????????????????????????????????????????????????????????
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#2074 [18:49] <JollyAverage_> DOn't bother. They never answer
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#2076 [18:49] <JollyAverage_> HELLO?!?!?!?!?!?!?!?!?!?
#2077 [18:50] <JollyAverage_> I PAYED MONEY FOR THIS GAME AND ITS NOT WORKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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#2080 [18:51] <Jmaster> ---- Minecraft Crash Report ---- // Don't do that. Time: 15/09/15 18:45 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwj
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#2083 [19:00] <woody> http://paste.ubuntu.com/12422622/
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#2085 [19:01] <woody> please help ...MC has not worked since i updated to windows 10
#2086 [19:01] <Lord_Ralex> woody, Intel does not support your video chipset on Windows 10. You will have to go back to Windows 8.1 or 7 for supported drivers.
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#2088 [19:02] <woody> ok ...restore old wondows
#2089 [19:03] <Qdawg66> It says Pixel Format Not accelerated. Here is my dxdiag http://paste.ubuntu.com/12422685/
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#2094 [19:09] <J_> How do I add a server for multiplayer
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#2097 [19:09] <J_> seems like it should be easy
#2098 [19:09] <Lord_MC> hi
#2099 [19:10] <Bugboy1028> hai Lord_MC
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#2101 [19:10] <Lord_MC> join this server play.nightmaremc.com its the best!!! only 2 staff spots left so join!
#2102 [19:10] * Lord_Ralex kicked Lord_MC from #minecrafthelp (Reason: ord_MC :Moron)
#2103 [19:13] <Qdawg66> i tried to update the driver but said its already updated
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#2105 [19:14] <cooldude_227> I was told I neeed an account retreival, what do I do?
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#2135 [19:30] <Fish> I want to buy minecraft fog my Mac I have tried the demo but I can't get it to work. There is no right click mouse button on my Mac how do I get it to build without the right mouse button
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#2137 [19:31] <Anna_> I am looking for help, how fix that problem : JAVA (TM) platform SE Binary has stopped working
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#2151 [19:44] <bananinha> sim
#2152 [19:44] <bananinha> por farvor
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#2157 [19:49] <ILOVECHERRYPIE> The new minecraft launcher for Mac won't download.
#2158 [19:49] <ILOVECHERRYPIE> Is it fixable?
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#2161 [19:51] <ILOVECHERRYPIE> Um..... Hello?
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#2166 [19:59] <Killian_Jones01> I logged into minecraft but it says my password is wrong.. I reset my password.. it still says its wrong.. help please!
#2167 [20:01] <Killian_Jones01> anyone on here?
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#2171 [20:11] <Pajamas> Hello I have a question about limiting the spawning of pigs either during world gen or retroactivelty can anyone help me with that?
#2172 [20:13] <Pajamas> To be more specific I want only two pigs in the entire world for a sort of quest to repopulate the world with pigs
#2173 [20:13] <Pajamas> Anyone there
#2174 [20:14] <rainbowzombay> hello, just downloaded minecraft and download crashed near the end due to errormessage in regards to out-dated drivers...downloaded amd/ati driver utility and said there are no current new drivers.
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#2177 [20:16] <Pajamas> Lol Idk how this thing works... is anyone there?
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#2180 [20:17] <Pajamas> Is there a way to spawn only two pigs in an entire minecraft world? And if so is it durning world gen or retroactively
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#2192 [20:24] <rainbowzombay> hello, can anyone help?? Please
#2193 [20:26] <rainbowzombay> anyone? can they pls help me? it crashed right when the download was about to end. anyone know why and how to fix?
#2194 [20:27] <rainbowzombay> how do i PROPRLEY download minecraft without crashing near the end?
#2195 [20:28] <rainbowzombay> while downloading minecraft, and i was right near the end, it crashed. does anyone know how to properly download it without it crashing?
#2196 [20:32] <webrosc> ??> rainbowzombay win/dxdiag
#2197 [20:32] <Absol> rainbowzombay: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2202 [20:37] <rainbowzombay> thank you Absol
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#2204 [20:37] <Pajamas> Hello, can anyone tell me how to limit or stop the spawning of pigs? To the end that there are only two in the entire world.
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#2206 [20:39] <webrosc> Pajamas, try posting on the forums, we more fix tech issues here
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#2208 [20:39] <Pajamas> okay sorry about that this is the first time I've been here
#2209 [20:40] <rainbowzombay> got pasted to ubuntu paste bin and have url copied
#2210 [20:40] <rainbowzombay> who do i give dxdiag report to?
#2211 [20:40] <mattym> rainbowzombay, Just post the link in the chat
#2212 [20:41] <rainbowzombay> http://paste.ubuntu.com/12423518/
#2213 [20:41] <mattym> rainbowzombay, Ok one moment
#2214 [20:41] <rainbowzombay> ok
#2215 [20:43] <mattym> rainbowzombay, There are no Windows 8.1 drivers for your hardware, you can attempt to use the Windows 8 drivers by Downloading and Isntalling the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#2216 [20:43] <webrosc> ^^ may not work and if you don't know how to do a manual driver install best not to try
#2217 [20:44] <webrosc> always good to put in disclaimers ;)
#2218 [20:45] <rainbowzombay> thanks for your time and help. have a good one
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#2222 [20:52] <MurilloGamerPro> hi my minecraft error: java null pointer help me. I'm from brazil
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#2227 [21:04] <NN_VICIADO_NN> boas
#2228 [21:05] <NN_VICIADO_NN> eu nao consigo entrar no minigames e a culpa e deste site
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#2230 [21:05] <NN_VICIADO_NN> fala portugues
#2231 [21:06] <NN_VICIADO_NN> fernanda es de portugal caralho
#2232 [21:06] <mattym> ??> NN_VICIADO_NN lang/pt
#2233 [21:06] <Absol> NN_VICIADO_NN: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2234 [21:06] <NN_VICIADO_NN> pk vc so falam inglês aqui?
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#2236 [21:07] <NN_VICIADO_NN> no no please
#2237 [21:07] <NN_VICIADO_NN> help me please
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#2240 [21:07] <Layth6> ERROR]: Exception whilst logging into profile
#2241 [21:07] <Layth6> It keeps telling me that
#2242 [21:07] <Layth6> I tryed so many things
#2243 [21:08] <Layth6> Solutions forERROR]: Exception whilst logging into profile?
#2244 [21:08] <NN_VICIADO_NN> I like when I open the minigames that sends him to pay one of these and I'd like to know why
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#2248 [21:11] <NN_VICIADO_NN> help me what can I do to play minigames porfavor say
#2249 [21:11] <NN_VICIADO_NN> help please
#2250 [21:11] <NN_VICIADO_NN> help
#2251 [21:11] <NN_VICIADO_NN> help
#2252 [21:11] <NN_VICIADO_NN> help
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#2254 [21:13] <NN_VICIADO_NN> guys help me get into the minigames, hate there a hint how I can get access to minigames porfavor or say what is evil in my pc
#2255 [21:13] <webrosc> NN_VICIADO_NN, ask on the server
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#2258 [21:14] <NN_VICIADO_NN> guys help me get into the minigames, hate there a hint how I can get access to minigames porfavor or say what is evil in my pc
#2259 [21:15] <NN_VICIADO_NN> vcs devem ser incompetentes em nao me deixarem jogar um filho da puta de um jogo fodasse cabroes do caralho
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#2263 [21:16] <NN_VICIADO_NN> acham que eu deva trocar de conta caralho?!
#2264 [21:16] <NN_VICIADO_NN> fodasse dps nao falam os cabroes
#2265 [21:16] <NN_VICIADO_NN> STAFF DA MERDA FDPS DO CARALHO
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#2273 [21:30] <R3dC4rl_X> its normal , i cant enter in my solo world ?
#2274 [21:30] <R3dC4rl_X> wait 3 hours to ?
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#2277 [21:30] <R3dC4rl_X> ok...
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#2279 [21:31] <webrosc> o.O
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#2283 [21:39] <Pep> No me deja unirme a los mundos locales ni a servers
#2284 [21:40] <Pep> que ago?
#2285 [21:40] <Pep> tell me
#2286 [21:40] <Pep> i need help for this problem please
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#2288 [21:41] <Pep> we no me deja unirme a servers que agoo+
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#2299 [22:21] <busterblue> I got a prepaid card last 4 or 5 months ago. I entered the card number it accepted and I could play it but since loading windows 10 it says I did not purchase the game which I did before that and now cannot play it.
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#2307 [23:04] <osak> I'm using minecraftedu in the classroom, just upgraded to windows 10, and now it won't run. I've tried updating gpu drivers and java, to no avail.
#2308 [23:04] <CubeTheThird> osak, do you have a dxdiag report?
#2309 [23:05] <osak> http://paste.ubuntu.com/12415848/
#2310 [23:05] <CubeTheThird> one moment
#2311 [23:05] <CubeTheThird> osak, seems the most recent drivers available for the GPU in that computer is for windows 8
#2312 [23:06] <osak> So I should re install win8?
#2313 [23:06] <CubeTheThird> osak, ya, a downgrade would be needed. You can do it easily from windows 10 though
#2314 [23:06] <CubeTheThird> ??> osak win/downgrade
#2315 [23:06] <Absol> osak: To downgrade from Windows 10 to a previous version, please follow this link: http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#2316 [23:08] <osak> Thx. not just from me, but from 150 middle school students
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#2318 [23:09] <MurilloGamerPro> oi
#2319 [23:10] <MurilloGamerPro> hi my minecraft error is: java null pointer... help me. I'am from brazil
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#2321 [23:14] <MurilloGamerPro_> hi my minecraft error is: java null pointer... help me. I'am from brazil
#2322 [23:14] <MurilloGamerPro_> hi my minecraft error is: java null pointer... help me. I'am from brazil
#2323 [23:14] <MurilloGamerPro_> hi my minecraft error is: java null pointer... help me. I'am from brazil
#2324 [23:14] <MurilloGamerPro_> hi my minecraft error is: java null pointer... help me. I'am from brazil
#2325 [23:16] <MurilloGamerPro_> dont play the minecraft in the versions 1.7.2 for up versions help me
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