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#2 [00:04] <Kittyeh> Hi! I haven't played Minecraft in a while, I was kind of careless with my information and I used many different emails when I was younger. I've tried every email I know, and I can't log in. I know I can guess the password, and I know my username, but not the email that you have to log in with.
#3 [00:05] <Kittyeh> I've contacted Mojang about it but it's been a week and they still haven't responded. Can anyone help? I really want this resolved asap and want to play Minecraft again.
#4 [00:09] <mattym> Kittyeh, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
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#14 [01:20] <moodyboy13> how do i chargeback
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#27 [02:18] <Cam_> I need help disabling irrelivant drivers and installing rellevant drivers for windows 10
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#29 [02:19] <mattym> Cam_, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#33 [02:30] <triklan> hey i need help
#34 [02:31] <triklan> so, i just went to go change my name and now it says i cant join any servers saying 'authentication required'
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#37 [02:34] <Cam__> i need help closing irrelavant drivers and installing rellevant drivers for windows10
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#39 [02:38] <Cam__> can youhelp?
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#50 [03:06] <arman258> Hi. I have crash report, specifically Java crash report : http://pastebin.com/zEhvw5af
#51 [03:10] <Wug> arman258: you probably need to reinstall your graphics drivers
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#53 [03:15] <PUTRA>
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#55 [03:18] <Wug> arman258: if the drivers are not present at all, minecraft will detect that and give you easier instructions, but in some cases the drivers may be installed but not working properly, or broken in some other way, in which case minecraft will try to start and then blow up
#56 [03:18] <Wug> which is what's going on here
#57 [03:24] <arman258> I always update my drivers, this time around I completely forgot.
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#72 [04:19] <toprak> #minecrafthelp
#73 [04:19] <toprak> toprak
#74 [04:19] <toprak> ne
#75 [04:19] <toprak> eec
#76 [04:19] <toprak> veg
#77 [04:19] <toprak> fv
#78 [04:19] * Absol kicked toprak from #minecrafthelp (Reason: oprak :Stop spamming)
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#90 [04:41] * Ryan is now known as Guest85325
#91 [04:42] <Guest85325> So how does this work?
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#94 [04:44] * Ryan is now known as Guest79189
#95 [04:44] <Guest79189> I need help with figuring out why I have awful mob lag. I have latest Java version, alllocated more RAM etc, still runs badly.
#96 [04:47] <Guest79189> Well this is a brilliant source for help
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#101 [04:58] * Crip [Crip@notlogged] has joined #minecrafthelp
#102 [04:58] <Crip> hi
#103 [04:58] <Crip> I need help with my minecraft
#104 [04:58] <Crip> it's says
#105 [04:58] <Crip> hold up
#106 [04:58] <Bugboy1028> ??> Crip paste
#107 [04:59] <Absol> Crip: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#108 [04:59] <Crip> I have a default microsoft basic display
#109 [04:59] <Crip> ok/
#110 [04:59] <Crip> http://paste.ubuntu.com/12436794/
#111 [04:59] <Crip> just got my new pc
#112 [04:59] <Crip> I'm just annoyed
#113 [04:59] <Crip> it wont lemme connect to wift only ethernet
#114 [04:59] <Bugboy1028> ....
#115 [04:59] <Crip> just need some help
#116 [05:00] <Bugboy1028> Where did you get this pc from?
#117 [05:00] <Crip> Ebay
#118 [05:00] <Crip> :I
#119 [05:00] <Crip> just got it
#120 [05:00] <Crip> like 1 week ago
#121 [05:01] <Bugboy1028> ok
#122 [05:01] <Bugboy1028> try this : https://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#123 [05:01] <Crip> btw it just came today
#124 [05:01] <Crip> I have just set it up.
#125 [05:01] <Crip> mk
#126 [05:01] <Crip> run it?
#127 [05:02] <Bugboy1028> yes
#128 [05:02] <Crip> Cool.
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#131 [05:03] <Crip> btw what is the link download gonna do?
#132 [05:06] <Bugboy1028> install the graphics driver
#133 [05:06] <Crip> I am.
#134 [05:06] <Crip> it's got another %50
#135 [05:06] <Bugboy1028> ...
#136 [05:06] <Bugboy1028> I'm just answering your question >.>
#137 [05:06] <Crip> Lol
#138 [05:06] <Crip> sorry
#139 [05:09] <Crip> 15 seconds.
#140 [05:10] <Bugboy1028> after downloading / installing , restart
#141 [05:10] <Crip> my pc?
#142 [05:10] <Bugboy1028> yes
#143 [05:10] <Crip> ty soo muhc
#144 [05:10] <Crip> much*
#145 [05:10] * Bugboy1028 went to get his breakfast
#145 [05:10] <Bugboy1028> if it doesnt work
#146 [05:10] <Bugboy1028> return
#147 [05:10] <Crip> ?
#148 [05:10] <Crip> Ok.
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#150 [05:11] <Ryan> I need help with unplayable mob lag, not sure what's causing it?
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#152 [05:11] * Ryan is now known as Guest25303
#153 [05:12] <plshelpme> hello does anyone here can help me with this? whenever i try to connect to my account this pops up
#154 [05:12] <plshelpme> certificateexception no subject alternative dns name matching
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#156 [05:12] <jd_> can someone help
#157 [05:13] <jd_> i recently turnt my account into a mojang one, I know what the name is but i have no idea what email i used and i cant find it at all
#158 [05:13] <jd_> is there anyway i could find out what email i used
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#160 [05:13] <Guest25303> Welcome to the pool of unsolved questions.
#161 [05:13] <plshelpme> oh noooo! :(
#162 [05:14] <sander97> hello :)
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#164 [05:14] <plshelpme> but can someone help me with this pls!
#165 [05:14] <plshelpme> (certificateexception: no subject alternative dns name matching authserver.mojang.com found.)
#166 [05:14] <plshelpme> whenever i try to log in this pops up
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#168 [05:15] <Guest25303> So who actually HELPS
#169 [05:15] * Cuquimandorador2 [Cuquimandorador2@notlogged] has joined #minecrafthelp
#170 [05:15] <Guest25303> or is this literally a place for people to whine whilst mojang do nothing to help?
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#173 [05:16] <techno156> Guest25303, this is an unofficial support channel
#174 [05:17] <techno156> to my knowledge nobody who is here works for Mojang in any capacity
#175 [05:17] <Guest25303> Okay
#176 [05:17] <Guest25303> so it essentially is a dumping ground?
#177 [05:17] <techno156> not quite
#178 [05:17] <Guest25303> can you help me with my problem?
#179 [05:17] <techno156> but I think it's more of a case of unfortunate timing today
#180 [05:18] <techno156> Guest25303, is it a server, or singleplayer world?
#181 [05:18] <Guest25303> singleplayer
#182 [05:18] <techno156> if it's singleplayer and your farms aren't out of control, you may have a corrupt chunk
#183 [05:18] <techno156> Where it is though, I have no idea
#184 [05:18] <Guest25303> Im playing on a CTM map and it's been consistent across the entire thing
#185 [05:19] <Bugboy1028> Guest25303...
#186 [05:19] <Guest25303> That is my allocated name, yes
#187 [05:19] <techno156> CTM map?
#188 [05:20] <Guest25303> A map by someone else, Ive just thought to check if the mob lag is on any world
#189 [05:20] <techno156> Catch the... minecart?
#190 [05:20] <techno156> lol
#191 [05:20] <Guest25303> complete the monument, worth looking up!
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#197 [05:37] <plshelpme> (certificateexception: no subject alternative dns name matching authserver.mojang.com found.) pls someone help me with this<-----
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#207 [06:10] <reedlepee> hi
#208 [06:10] <reedlepee> where can I fing a giftcode keygen??
#209 [06:10] <reedlepee> find*
#210 [06:10] <Andrio> I don't think such a thing is possible.
#211 [06:11] <reedlepee> but I don't have any bucks
#212 [06:11] <Andrio> :/
#213 [06:11] <reedlepee> :(
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#215 [06:12] <reedlepee> really??
#216 [06:12] <_Mony_> I can't install minecraft for mac
#217 [06:13] <reedlepee> is there a clone or something??
#218 [06:13] <_Mony_> the update is blocked
#219 [06:14] <_Mony_> no, I formatted the computer
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#221 [06:15] <_Mony_> The first time I opened it worked, now doesn't work anymore, it restarted the update, and now don't work
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#223 [06:17] <j_sunrise> Hi,
#224 [06:17] <j_sunrise> somone from reddit redirected me here
#225 [06:17] <j_sunrise> according to them I have block lag
#226 [06:17] <Bugboy1028> and you have issue with?
#227 [06:18] <j_sunrise> to be fair my laptop is rather shitty
#228 [06:18] <Bugboy1028> NEXT
#229 [06:18] <j_sunrise> meaning?
#230 [06:21] <j_sunrise> okay then, bye
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#234 [06:22] <_Mony_> the minecraft app for mac don't work
#235 [06:23] <_Mony_> the update is blocked, the first time I opened it worked, now the app restarted the update and it blocked
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#249 [06:44] <Stevdzoni> Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 9/17/15 1:46 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:244) at org.lwjgl.opengl.Display.createWindow(Di
#250 [06:44] <GreyVulpine> Stevdzoni - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#251 [06:44] <Stevdzoni> nece da se upali
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#264 [06:57] <bhAWPERtv> hey there, someone here to help me?
#265 [06:59] <bhAWPERtv> I changed my Mojang password a couple of times but when I try to login on minecraft and mojang it says "Invalid username or password". I am sure that's the right e-mail because my password is sent to this e-mail.
#266 [06:59] <GreyVulpine> bhAWPERtv - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours.
#267 [07:00] <GreyVulpine> Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#268 [07:00] <bhAWPERtv> Even on minecraft site?
#269 [07:00] <GreyVulpine> I believe so
#270 [07:00] <bhAWPERtv> Ok then, much apreciated. I'll just wait and try again.
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#280 [07:20] <reptilefisch> Hey guys I've got one of these old "minecraft premium" accounts, with no email attached. The problem is that only thing I remember is my name "reptilefisch", need to get a new password
#281 [07:21] <GreyVulpine> Try resetting with: https://minecraft.net/resetpassword
#282 [07:21] <reptilefisch> need an email for that
#283 [07:21] <reptilefisch> dont know which one I used
#284 [07:22] <GreyVulpine> Ah, okay. Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your username
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#293 [07:48] <ov10> Hello All. I setup my own minecraft server. Everything is working ok except when I hit / Tab I am only seeing about 4 commands. I have set command blocks to true in the server properties file but there must be another setting?
#294 [07:50] <GreyVulpine> Have you added yourself to the ops list?
#295 [07:50] <GreyVulpine> /op yourname
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#298 [07:51] <ov10> No I have not .. I tried from the game client and says I do not have permissions.
#299 [07:52] <GreyVulpine> Do op yourname from the server console
#300 [07:52] <ov10> bingo!
#301 [07:52] <ov10> Thanks so much
#302 [07:52] * GreyVulpine tips hat
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#319 [08:30] <Tharssis> http://paste.ubuntu.com/12438044/
#320 [08:30] <Tharssis> me ajude
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#323 [08:32] <MinerTLP> I NEED HELP
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#326 [08:32] <Bugboy1028> MinerTLP, with?
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#332 [08:34] <M_MG> The nativelog always gets saved to the desktop how can i change it?
#333 [08:34] <CubeTheThird> M_MG, delete the shortcut you have on your desktop, and make a new one
#334 [08:34] <M_MG> ok
#335 [08:34] <M_MG> thanks
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#355 [09:14] <muzzie2006> hello i updated windows to windows 10 and now i cannot play minecraft any more
#356 [09:15] <muzzie2006> i have tried to update the video but it doesnt work
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#359 [09:22] <CubeTheThird> muzzie2006, do you have a dxdiag report?
#360 [09:23] * minecrafthool [minecrafthool@notlogged] has joined #minecrafthelp
#361 [09:24] <muzzie2006> yes i have and i have also an ubuntu adres for see the report
#362 [09:24] <muzzie2006> paste.ubuntu.com/12438287
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#364 [09:28] <CubeTheThird> muzzie2006, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#367 [09:30] <muzzie2006> ok thank you very mutch i have a desktop do you know which type of graphics card i have to buy
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#369 [09:31] <CubeTheThird> muzzie2006, pretty much any AMD or Nvidia graphics card released in the past 5 years will do
#370 [09:32] <muzzie2006> thank you very mutch for youre techniccal support have a nice day
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#375 [09:36] <CrystalMare> See CubeTheThird, some people thank you :)
#376 [09:36] <CubeTheThird> :3
#377 [09:36] <tyteen4a03> CrystalMare, I'd rather like people who read
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#379 [09:41] <bimse_> hello. i have a mysterious problem. whenever i go in a minecraft world it starts to lagg for shot periods of time. i don't know why, and the weird thing is that i have a pretty beefy computer. and it has never don like this before. so if you have any suggestioons then plz help me
#380 [09:43] <CubeTheThird> bimse_, so this recently started occurring?
#381 [09:43] <bimse_> yeah
#382 [09:44] <bimse_> and i dont even have a resoucepack on
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#384 [09:45] <CubeTheThird> bimse_, did you recently install or update anything?
#385 [09:45] <valentijn71> jjava conetion vald vat do i need to doe
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#389 [09:45] <bimse_> umm yeah im useing 1.8.8
#390 [09:46] <bimse_> but it also happened before that
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#392 [09:46] <CubeTheThird> bimse_, I mean like any software on your computer. Any new software or updates
#393 [09:47] <bimse_> nope nothing at all
#394 [09:47] <CubeTheThird> bimse_, would you describe your lag as FPS drops?
#395 [09:47] <bimse_> no
#396 [09:48] <CubeTheThird> bimse_, so how would you describe it then?
#397 [09:48] <bimse_> the game freezes like 1 sec and then not for 1 sec
#398 [09:48] <bimse_> and that just goes on and on'
#399 [09:48] <valentijn71> jjava conektion velt to login a server wat do i need to do ???
#400 [09:48] <valentijn71> jjava conektion velt to login a server wat do i need to do ???
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#402 [09:48] <CubeTheThird> valentijn71, what anti-virus and firewall software do you have?
#403 [09:48] <CubeTheThird> bimse_, like the whole game window freezes?
#404 [09:49] <bimse_> yup
#405 [09:49] <CubeTheThird> bimse_, are you using any mods?
#406 [09:49] <valentijn71> i sont no
#407 [09:49] <valentijn71> dont
#408 [09:49] <bimse_> no nothing at all
#409 [09:49] <CubeTheThird> ??> valentijn71 tools/hjt
#410 [09:49] <Absol> valentijn71: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#411 [09:49] <Absol> valentijn71: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#412 [09:49] <CubeTheThird> bimse_, let's start by checking your video drivers then
#413 [09:49] <CubeTheThird> ??> bimse_ win/dxdiag
#414 [09:49] <Absol> bimse_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#415 [09:50] <bimse_> ok 2 sec
#416 [09:50] <valentijn71> noop
#417 [09:51] <valentijn71> do i need to install java agen
#418 [09:52] <CubeTheThird> valentijn71, do what Absol told you
#419 [09:52] <bimse_> http://paste.ubuntu.com/12438498/
#420 [09:52] <valentijn71> i dont no
#421 [09:52] <bimse_> ok done
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#423 [09:53] <SindeR> I am trying to summon a zombie with a cake(block) on his head but it's not working. Any help?
#424 [09:53] <CubeTheThird> SindeR, I don't think you can do that
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#426 [09:54] <CubeTheThird> bimse_, is your computer a laptop or desktop?
#427 [09:54] <bimse_> desktop
#428 [09:55] <CubeTheThird> bimse_, ok. Try this. Open your nvidia control panel
#429 [09:55] <bimse_> k
#430 [09:55] <bimse_> done
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#432 [09:56] <CubeTheThird> bimse_, find the settings for PhysX
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#434 [09:56] <bimse_> yeah
#435 [09:57] <CubeTheThird> bimse_, set it to use CPU by default
#436 [09:57] <bimse_> yeah?
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#441 [09:58] <CubeTheThird> bimse_, after you save that, close and re-open minecraft, try it out again
#442 [09:59] <bimse_> ok
#443 [09:59] <bimse_> thanks
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#445 [10:01] <bimse_> awww it's still happening
#446 [10:01] <CubeTheThird> bimse_, does it happen only in a specific world, or any?
#447 [10:02] <bimse_> no in all of them.. but not in multiplayer
#448 [10:03] <CubeTheThird> oh? interesting
#449 [10:03] <CubeTheThird> ??> bimse_ launcher/open
#450 [10:03] <Absol> bimse_: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#451 [10:03] <bimse_> umm ok
#452 [10:04] <CubeTheThird> bimse_, after you do that, play a singleplayer world, make the lag happen, then do the following
#453 [10:04] <CubeTheThird> ??> bimse_ launcher/game-output
#454 [10:04] <Absol> bimse_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#455 [10:04] <Absol> bimse_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#456 [10:04] <katecutepuppy> Help! Whenever i run my minecraft and press "Play" it makes the thing go away(like normal) but them it just crashes and says: "Lack of updated graphics, We're sorry, but it seems like there was an error while trying to render the aspects of the game. .We reccomend updating your graphics drive"... Yahda yahda yahda. But it wont LET me update my graphics drive! Ps heres the paste bin: http://paste.ubuntu.com/12438505/
#457 [10:05] <katecutepuppy> Can someone help?
#458 [10:05] <CubeTheThird> katecutepuppy, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#459 [10:05] <katecutepuppy> Thanks, and im trying to degrade but i cant figure out how!
#460 [10:06] <katecutepuppy> Can you help?
#461 [10:07] <bimse_> still dont work
#462 [10:07] <bimse_> http://paste.ubuntu.com/12438592/
#463 [10:07] <CubeTheThird> ??> katecutepuppy win/downgrade
#464 [10:07] <Absol> katecutepuppy: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#466 [10:07] <katecutepuppy> Ok thanks
#467 [10:08] <CubeTheThird> bimse_, ah, I think I see your problem. You have your render distance set too high
#468 [10:08] <bimse_> srsly
#469 [10:08] <bimse_> is that all
#470 [10:08] <katecutepuppy> It says within a month.
#471 [10:08] <katecutepuppy> Its been over a month
#472 [10:09] <bimse_> then whats the maximum i can have then?
#473 [10:09] <CubeTheThird> bimse_, you'll have to test that out. I'd recommend something around 10-16
#474 [10:09] <CubeTheThird> katecutepuppy, ah, then you'd need an installation disc for windows
#475 [10:09] <bimse_> ahh okay let me test it
#476 [10:09] <katecutepuppy> Installation disk?
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#478 [10:11] <CubeTheThird> katecutepuppy, a dvd with the windows installer on it
#479 [10:11] <katecutepuppy> o. So i have to buy it?
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#481 [10:11] <bimse_> omg thank you so much i really apprichiate it.. im happy that theres ppl who always is erady to help.. thanks.. now i want to play minecraft :D
#482 [10:12] <CubeTheThird> katecutepuppy, possibly. Depends if you have the serial number for your original install of windows, and I dono whether or not it's still valid after the upgrade
#483 [10:12] <katecutepuppy> Hm ill have to check that out... thanks anyways!
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#486 [10:17] <bimse_> omg thank you so much i really apprichiate it.. im happy that theres ppl who always is erady to help.. thanks.. now i want to play minecraft :D
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#490 [10:20] <CubeTheThird> have fun~
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#495 [10:27] <MrStocky85> Hello?
#496 [10:27] <MrStocky85> mhhh I got a minecraft problem
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#498 [10:28] <MrStocky85> ?
#499 [10:28] <moser> I got a minecraft problem
#500 [10:28] <MrStocky85> me too
#501 [10:28] <MrStocky85> Bootstrap (v5) Current time is Sep 17, 2015 4:21:29 PM System.getProperty('os.name') == 'Windows 8.1' System.getProperty('os.version') == '6.3' System.getProperty('os.arch') == 'amd64' System.getProperty('java.version') == '1.8.0_60' System.getProperty('java.vendor') == 'Oracle Corporation' System.getProperty('sun.arch.data.model') == '64' Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma Exception: j
#502 [10:28] <MrStocky85> that is my problem
#503 [10:29] <MrStocky85> Hello any help from u guys?
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#506 [10:31] <moser> and crash report
#507 [10:32] <moser> I got a minecraft problem ?
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#516 [10:50] <rayduijs> i can't find the link t claim you free copy off windows 10 beta
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#519 [10:51] <rayduijs> i can't find the link t claim you free copy off windows 10 beta
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#526 [10:59] <GummyBeer> help me
#527 [10:59] <GummyBeer> my minecraft is crashed
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#542 [11:24] <Superizer> guys
#543 [11:25] <Superizer> can someone help me?
#544 [11:26] <Superizer> I used to be able to run two clients with different accounts at the same time on the same IP, but now I can't, is this a bug or is this supposed to be like this? When I start the Launcher up for the second time, it doesn't even appear on my screen.
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#553 [11:35] <lolkiralol> I need help
#554 [11:35] <lolkiralol> my minecraft doest work
#555 [11:35] <lolkiralol> my minecraft doest work
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#560 [11:41] <xXmrelegantXx> http://paste.ubuntu.com/12439120/
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#565 [11:44] <Doritos> Hey guys, so for some reason when i try to log into my own server (hosted by mcprohosting) i get the error Authentication servers are down, however, every other server I've tried to log into has worked perfectly fine. Not sure if any of you have run into something like this and if so can you give me a possible fix? I hate waiting for support tickets
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#574 [11:51] <ZhCoffeeMC> hi
#575 [11:51] <mattym> Doritos, Try completely logging out of Minecraft then back in. If that doesnt fix it contact your host
#576 [11:51] <mattym> hello ZhCoffeeMC
#577 [11:51] * mnhugodu29 [mnhugodu29@notlogged] has joined #minecrafthelp
#578 [11:51] <ZhCoffeeMC> i have a big problem with my minecraft
#579 [11:52] <mnhugodu29> crash reports please help me guys
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#582 [11:52] <ZhCoffeeMC> so i tried to login minecraft.net with my username
#583 [11:52] <mnhugodu29> crash reports please help me guys
#584 [11:52] <mnhugodu29> crash reports please help me guys
#585 [11:52] <mnhugodu29> crash reports please help me guys
#586 [11:52] <mnhugodu29> crash reports please help me guys
#587 [11:52] * Absol kicked mnhugodu29 from #minecrafthelp (Reason: nhugodu29 :Stop spamming)
#588 [11:52] <ZhCoffeeMC> but they say invalid name
#589 [11:52] <mattym> ZhCoffeeMC, What is the username?
#590 [11:53] <ZhCoffeeMC> the email
#591 [11:53] <ZhCoffeeMC> zongheng98@gmail.com
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#593 [11:53] <mattym> ZhCoffeeMC, And the ingame username?
#594 [11:53] <ZhCoffeeMC> ZhCoffeeMC
#595 [11:53] <mattym> ZhCoffeeMC, What exactly does the launcher say when you try to log in?
#596 [11:53] <Superizer> mattym
#597 [11:53] <Superizer> u here?
#598 [11:54] <ZhCoffeeMC> they say srry but your username or password are incorrect
#599 [11:54] <mattym> Superizer, Yes
#600 [11:54] <ZhCoffeeMC> i have reset my password so it cant be my password
#601 [11:54] <Superizer> I used to be able to run two clients with different accounts at the same time on the same IP, but now I can't, is this a bug or is this supposed to be like this? When I start the Launcher up for the second time, it doesn't even appear on my screen.
#602 [11:54] <mattym> ZhCoffeeMC, And if you try to log in at account.mojang.com/me ?
#603 [11:54] <ZhCoffeeMC> i cant
#604 [11:54] <ZhCoffeeMC> it is the same thing
#605 [11:55] <mattym> Superizer, The game is not, nor has it ever been designed to run two or more clients at the same time.
#606 [11:55] <ZhCoffeeMC> keep saying invalid crudentials on my minecrafttoo
#607 [11:55] <mattym> ??> ZhCoffeeMC login/throttle
#608 [11:55] <Absol> ZhCoffeeMC: Your login is being throttled, which will prevent you from logging in.
#609 [11:55] <Absol> ZhCoffeeMC: You will have to wait 3 hours without logging in for it to reset.
#610 [11:55] <ZhCoffeeMC> what happen? why isit throttled?
#611 [11:56] <ZhCoffeeMC> can you find the reason and tell me?
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#613 [11:57] <mattym> ZhCoffeeMC, It happens when you fail to log in to many times. Just wait 3 hours without trying to access the account. After the 3 hours log in as you normally would
#614 [11:58] <ZhCoffeeMC> Alright! what if it still doesnt work?
#615 [11:58] <mattym> ZhCoffeeMC, Return here and let us know that
#616 [11:58] <ZhCoffeeMC> because at first i am able to login into the minecraft.net... However, when i log off and tried to log in again, it says unknown username or password
#617 [11:59] <mattym> ZhCoffeeMC, Getting that or similar replies on the sites, and launcher usually means its been throttled. Follow the directions from Absol and return if after 3 hours without any login attempts it still has the error
#618 [12:00] <ZhCoffeeMC> Alright!!! Thank You!
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#629 [12:11] <Xtream> my minecraft account says that my acount details are wrong althought i have changed them loads
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#631 [12:12] <Xtream> my minecraft account says that my acount details are wrong althought i have changed them loads
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#633 [12:13] <Clock> ??> Xtream login/throttle
#634 [12:13] <Absol> Xtream: Your login is being throttled, which will prevent you from logging in.
#635 [12:13] <Absol> Xtream: You will have to wait 3 hours without logging in for it to reset.
#636 [12:13] <Xtream> i have waited a day..
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#639 [12:14] <Clock> ??> Xtream account/send-email
#640 [12:14] <Absol> Xtream: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#641 [12:14] <Absol> Xtream: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#643 [12:15] <Xtream> i have it let my log in earlier then logged me out.. and the mc.net knows my account is right but doesnt want me to sign in
#644 [12:17] <Clock> Xtream, ONLY mojang can help with account issues, contact them via the form Absol linked
#645 [12:18] <Xtream> wel,,, waist of time..
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#649 [12:21] <ilyass> #minecrafthelp
#650 [12:21] <ilyass> broblem opengel
#651 [12:22] <Clock> ilyass, post the link to your dxdiag
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#653 [12:24] <king_oge> Is it any problem with mailcraft? I can only play demo-version.
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#656 [12:26] <Clock> ??> king_oge account/bug/demo
#657 [12:26] <Absol> king_oge: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#660 [12:30] <_31er_> Hey, i need really help, if i want to log in in my mojang/minecraft account i have to offer my securityquestions, but i forgot them, now i wanted to reset them but they doesnt come any e-mail, i hope you can help me
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#662 [12:30] <Clock> ??> _31er_ account/send-email
#663 [12:30] <Absol> _31er_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#664 [12:30] <Absol> _31er_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#668 [12:32] <_31er_> where can i find my Transaction ID?`on paypal?
#669 [12:32] * xGamer_360x [xGamer_360x@notlogged] has joined #minecrafthelp
#670 [12:33] <xGamer_360x> Hello can somone help me out?
#671 [12:35] <Clock> ??> _31er_ account/trans-id
#672 [12:35] <Absol> _31er_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#673 [12:35] <Clock> ??> xGamer_360x ask
#674 [12:35] <Absol> xGamer_360x: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#675 [12:35] <Absol> xGamer_360x: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#676 [12:36] <xGamer_360x> A week i sent a message to mojang saying that it would not let me login because it said i forgot my password so i tryed to change it and it said it sent me an email but when i chacked i never resived one
#677 [12:37] <Clock> xGamer_360x, you're going to have to wait for mojang to reply, they are the ONLY people that can help with account issues
#678 [12:37] <xGamer_360x> Oh ok thanks anyway
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#683 [12:40] <dgorash> Hey guys the game keeps crashing and I cant update my drivers
#684 [12:40] <dgorash> http://paste.ubuntu.com/12439619/
#685 [12:41] <dgorash> thats my dxdiag report if that helps
#686 [12:41] <mattym> dgorash, One moment
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#689 [12:42] <mattym> dgorash, Download and Install the file on this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#695 [12:44] <julia5679> minecraft crasht
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#698 [12:45] <dgorash> alright thanks lemme see
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#706 [13:06] <qdsgames> hey
#707 [13:06] <qdsgames> i need help
#708 [13:07] <qdsgames> how can i fix mi mc ??
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#712 [13:14] <pedro882156292outlookcom> nao entra
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#726 [13:23] <Ghost200618> stop
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#729 [13:24] <karl1000> followed instructions thart led here. cant get minecraft to play. video driver error i believe. here is the link to my dxdiag. http://paste.ubuntu.com/12439914/
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#733 [13:26] <Clock> karl1000, your system does not meet the minimum system requirements
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#735 [13:27] <Elijah> Minecraft
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#743 [13:38] <Gamer> HELLO
#744 [13:38] <Gamer> Am i speaking to Mojang
#745 [13:38] <GreyVulpine> Nobody here works for Mojang.
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#747 [13:39] <Gamer> FFKK
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#750 [13:41] <xXKitty_ClawsXx> I can't log into minecraft and everything in my log in details are correct!
#751 [13:42] <GreyVulpine> xXKitty_ClawsXx - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours.
#752 [13:42] <xXKitty_ClawsXx> Ok thank you!
#753 [13:44] <xXKitty_ClawsXx> Is it the same if you try to play minecraft itself? because I have to log back in to play minecraft
#754 [13:44] <GreyVulpine> Yes
#755 [13:44] <xXKitty_ClawsXx> Ok thank you again!
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#765 [13:57] <Wendy> Bonsoir / Hi
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#770 [14:02] <Felix1324GM>
#771 [14:02] <Felix1324GM>
#772 [14:02] <Felix1324GM>
#773 [14:02] <Felix1324GM>
#774 [14:02] * Absol kicked Felix1324GM from #minecrafthelp (Reason: elix1324GM :Stop spamming)
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#779 [14:07] <shockgustav> I have problems with my son's account to login to Minecraft. Anybody that can help out. Getting error message "Sorry but we couldn't connect you to our servers. Please make sure that you are online and that Minecraft is not blocked.
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#782 [14:14] <mattym> shockgustav, What antivirus software do you use?
#783 [14:14] <shockgustav> McAfee
#784 [14:15] <mattym> ??> shockgustav av/mcafee/uninstall
#785 [14:15] <Absol> shockgustav: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#787 [14:15] <mattym> shockgustav, You will need to use the tool Absol linked to remove McAfee
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#790 [14:15] <mattym> shockgustav, McAfee will not work with Minecraft, only option is complete removal with the tool
#791 [14:16] <shockgustav> Which antivirua softwares works with Minecraft?
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#793 [14:16] <mattym> ??> shockgustav av/avast
#794 [14:16] <Absol> shockgustav: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
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#802 [14:31] <lasbotasconfuego> d
#803 [14:32] <lasbotasconfuego> hola
#804 [14:32] <lasbotasconfuego> hello
#805 [14:32] <lasbotasconfuego> i need help
#806 [14:32] <NLtwan321> hello
#807 [14:32] <NLtwan321> m2
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#809 [14:32] <lasbotasconfuego> I NEED HELP
#810 [14:32] <NLtwan321> M2
#811 [14:32] <lasbotasconfuego> m2
#812 [14:32] <lasbotasconfuego> M2
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#820 [14:35] <jadabug0900> HAVING TROUBLE WITH MINECRAFT. DO YOU HAVE TO NOW USE WINDOWS 10?
#821 [14:36] <Bishwoty> My Minecraft crashes every time I go full screen. DxDiax.txt ---> http://paste.ubuntu.com/12440477/
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#844 [15:09] <Phanx_Derp> i have windows 8.1 and updated drivers but when i start minecraft, when it gets to the "Mojang Logo" it crashes
#845 [15:09] <Phanx_Derp> CrashLog- http://pastebin.com/pkXwzZ3U
#846 [15:10] <mattym> ??> Phanx_Derp gpu/intel/ig4
#847 [15:10] <Absol> Phanx_Derp: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#848 [15:10] <Absol> Phanx_Derp: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#849 [15:10] <Phanx_Derp> oh ok:(
#850 [15:10] <Phanx_Derp> i have intel
#851 [15:11] <Phanx_Derp> Mobile Intel 965 Express Chipset Family
#852 [15:12] <Chr0nomancer> I started up Minecraft this morning. But I got a error graphics. The thing is It was working fine last night. http://paste.ubuntu.com/12440749/
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#855 [15:18] <CubeTheThird> Chr0nomancer, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
#856 [15:19] <Chr0nomancer> okay thanks
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#861 [15:34] <Bishwoty> My Minecraft crashes every time I go full screen. DxDiax.txt ---> http://paste.ubuntu.com/12440477/
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#872 [15:57] <boing> redeem windows 10 hangs at microsoft login
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#875 [15:58] <Sawmill4947> Hello?
#876 [15:58] <boing> hello
#877 [15:58] <Sawmill4947> i need some help with my mincraft
#878 [15:59] <boing> me too
#879 [15:59] <Sawmill4947> :I
#880 [15:59] * toumai21 [toumai21@notlogged] has joined #minecrafthelp
#881 [16:00] <Sawmill4947> my modded minecraft keeps on crashing with gendustry
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#883 [16:00] <toumai21> I NEED HELP
#884 [16:00] <CubeTheThird> ??> toumai21 ask
#885 [16:00] <Sawmill4947> i do too but look at the rules guys
#886 [16:00] <Absol> toumai21: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#887 [16:00] <Absol> toumai21: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#889 [16:00] <CubeTheThird> ??> Sawmill4947 mods
#890 [16:00] <Absol> Sawmill4947: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#891 [16:01] <Absol> Sawmill4947: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#893 [16:01] <toumai21> My minecraft doesnt works because my drivers are break
#894 [16:03] <toumai21> So i have read information of help of minecraft and it's say that I need to give you this link http://paste.ubuntu.com/12441195/
#895 [16:03] <toumai21> I NEED HELp
#896 [16:04] <toumai21> So i have read information of help of minecraft and it's say that I need to give you this link http://paste.ubuntu.com/12441195/
#897 [16:04] <CubeTheThird> toumai21, one moment
#898 [16:04] <toumai21> Okay
#899 [16:04] <CubeTheThird> toumai21, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#900 [16:05] <toumai21> So my pc is not do to work on windows 10 ?
#901 [16:06] <CubeTheThird> toumai21, that's right
#902 [16:06] <toumai21> Okay, thanks you for your help
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#906 [16:10] <SmurfSlinger> I need help with LAN. I want to play with my friend, but it won't work. What can I do?
#907 [16:12] <CubeTheThird> SmurfSlinger, just to be sure, you are both on the same network right?
#908 [16:12] <SmurfSlinger> yes
#909 [16:12] * rob57 [rob57@notlogged] has joined #minecrafthelp
#910 [16:12] <rob57> hello
#911 [16:13] <rob57> my minecraft account let me login ,just reset the password
#912 [16:13] <CubeTheThird> SmurfSlinger, what anti-virus and firewall software do you both have?
#913 [16:13] <CubeTheThird> ??> rob57 login/throttle
#914 [16:13] <Absol> rob57: Your login is being throttled, which will prevent you from logging in.
#915 [16:13] <SmurfSlinger> AVG
#916 [16:13] <Absol> rob57: You will have to wait 3 hours without logging in for it to reset.
#917 [16:13] <SmurfSlinger> But minecraft is allowed through it
#918 [16:13] <rob57> 3 hours i have a server to run??
#919 [16:14] <rob57> im on mac it autto signed me out and wont let me sign back in reset my pass 2 times still wont let me in ,need to get on my server to ban someone asap
#920 [16:15] <rob57> 40 members left cause of this guy!
#921 [16:16] <SmurfSlinger> hello? CubeTheThird?
#922 [16:16] <CubeTheThird> SmurfSlinger, avg free?
#923 [16:16] <SmurfSlinger> yes
#924 [16:17] <CubeTheThird> SmurfSlinger, can you make sure windows firewall is not blocking minecraft or java?
#925 [16:17] <rob57> dont have windows im on mac
#926 [16:17] <CubeTheThird> rob57, if you are able to connect via a different network, you may be able to bypass the throttle
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#928 [16:17] <CubeTheThird> rob57, only messages with your name are for you
#929 [16:17] <rob57> my ign is rob57
#930 [16:18] <SmurfSlinger> well, that is the thing. To allow it, do i have to check the box on the left of the name to allow it?
#931 [16:18] <SmurfSlinger> Because i didnt check it i think
#932 [16:18] <lildug_7> My account will only use demo and I payed
#933 [16:19] <rob57> i never had this problem was on mincraft 40 mins ago and i left my server and came back and it crashed so i reset it and it sais thats not ur password
#934 [16:19] <SmurfSlinger> Go tothe mojang help page to see if logging in is online (authentication)
#935 [16:19] <rob57> This service is healthy. All is good!
#936 [16:19] <SmurfSlinger> the i dont know
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#938 [16:20] <rob57> i tried calling mojang and it says redial the number ,tried 20 times
#939 [16:21] <Lord_Ralex> There is no number
#940 [16:21] <CubeTheThird> there is no number
#941 [16:21] <SmurfSlinger> there must be something wrong with your firewall or wifi or something
#942 [16:21] <SmurfSlinger> CubeTheThird, do u know he answer to my question?
#943 [16:21] <CubeTheThird> SmurfSlinger, you are supposed to check all the boxes in the firewall settings to allow it
#944 [16:21] <SmurfSlinger> Oh... Ok Thanks..
#945 [16:22] <rob57> how do i check firewall on mac
#946 [16:22] <SmurfSlinger> is there a control panel on mac?
#947 [16:22] <rob57> finder
#948 [16:22] <SmurfSlinger> then go in and search firewall
#949 [16:23] <SmurfSlinger> im srry if i dont know im not familiar with mac
#950 [16:23] <rob57> nothing came up
#951 [16:23] <SmurfSlinger> D: srry
#952 [16:23] <SmurfSlinger> bye ask someone else like cubethethird he is good at it
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#954 [16:23] <rob57> i had a $5000 gaming pc and it shorted in a storm :(
#955 [16:24] <CubeTheThird> rob57, as indicated, your logins are being throttled on your network. You can either wait 3 hours after your last attempt, or try using a different network
#956 [16:24] <rob57> i only have 1 internet provider
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#958 [16:27] <rob57> i need to get on my server to ban ,there is someone causeing chaos and im loosing members by the minute ,wont let me ban from cp
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#960 [16:29] <Nils> I got minecraft as a gift a while back, but when I switched it to another email I already had an account on it and now I can only play the demo the original email
#961 [16:29] <Nils> I used to sign up has been deleted
#962 [16:30] <CubeTheThird> Nils, what is your minecraft username?
#963 [16:30] <Nils> nils_strongman
#964 [16:31] <CubeTheThird> Nils, login to account.mojang.com/me
#965 [16:31] <Nils> ok im signed in
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#967 [16:32] <rob57> mojang phone number is messed up ,what is the new number,do i call microsoft??
#968 [16:32] <Lord_Ralex> There is no number
#969 [16:32] <GreyVulpine> Mojang has no phone number
#970 [16:32] <Lord_Ralex> There has never been a number.
#971 [16:32] <Lord_Ralex> You were told what to do, so do it.
#972 [16:32] <rob57> wtf i need to get on my server NOW
#973 [16:33] * Lord_Ralex kicked rob57 from #minecrafthelp (Reason: ob57 :And that is not our problem, nor Mojang)
#974 [16:33] <Nils> [that is not our problem nor mojang] thats nice
#975 [16:34] <Lord_Ralex> I have little patience for people that don't read or assume that we have a magic ban button.
#976 [16:34] <PixelatedEmy> does anyone else keep getting a login error saying your username or password is incorrect even though the information is right?
#977 [16:34] <GreyVulpine> PixelatedEmy - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours.
#978 [16:35] <Nils> why no magic ban button!?!?!? I needth the helpth lol
#979 [16:35] <PixelatedEmy> thanks!
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#981 [16:35] <Lord_Ralex> Nils, when you logged into account.mojang.com/me, does it show your account owning Minecraft along with the username you said you have?
#982 [16:36] <Nils> No it just shows scrolls
#983 [16:36] <Lord_Ralex> Then that account does not have Minecraft tied to it. Try any other emails you have on http://minecraft.net/retrievename to local the correct email the account is on
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#988 [16:42] <Nils> I havent gotten an email for any of my emails, and I made sure to enter all of them
#989 [16:43] <Afootpluto> ??> Nils mojang/email
#990 [16:43] <Absol> Nils: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#991 [16:43] <GreyVulpine> Did you say the original email you signed up with was deleted?
#992 [16:43] <Absol> Nils: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#993 [16:43] <Nils> I have sent emails to mojang and havent heard from them in two months
#994 [16:44] <GreyVulpine> Well, they're the only one who can help you recover your account. Nobody here, or on the forums, or anywhere else, has access to your account information
#995 [16:44] <Nils> Yeah, thats true thanks for your help and time
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#999 [16:48] <gabriel_dragon> ei por favor meu minecraft dis que precisa de opengl acelerado e tau
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#1001 [16:49] <gabriel_dragon> 12441632
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#1003 [16:49] <gabriel_dragon> http://paste.ubuntu.com/12441632/
#1004 [16:49] <CubeTheThird> gabriel_dragon, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1007 [17:00] <gabriel_dragon> e como fazer downgrade
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#1009 [17:00] <FUMinecraftBae> My minecraft isnt working with windows 10 it is saying I need to upgrade my graphics driver. How exactly do i do that?
#1010 [17:00] <GreyVulpine> FUMinecraftBae - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1011 [17:01] <FUMinecraftBae> k
#1012 [17:01] <FUMinecraftBae> I did it brought me here
#1013 [17:01] <GreyVulpine> Please give us the link to your dxdiag
#1014 [17:01] <FUMinecraftBae> http://paste.ubuntu.com/12441657/
#1015 [17:02] <gabriel_dragon> ei tem como voltar para windows 7 sem cd de instalação?
#1016 [17:03] <FUMinecraftBae> So which one do i need to download
#1017 [17:03] <FUMinecraftBae> ello?
#1018 [17:03] <GreyVulpine> FUMinecraftBae - One moment
#1019 [17:04] <FUMinecraftBae> k m8
#1020 [17:04] <gabriel_dragon> ok
#1021 [17:04] <gabriel_dragon> vou voltar para o windows 7
#1022 [17:05] <CubeTheThird> gabriel_dragon, we only speak English here
#1023 [17:05] <GreyVulpine> FUMinecraftBae - Try downloading and installing: win64_153338.exe from https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#1024 [17:05] <FUMinecraftBae> kk
#1025 [17:06] <FUMinecraftBae> What do i do after that
#1026 [17:06] <GreyVulpine> FUMinecraftBae - Reboot, then try minecraft
#1027 [17:06] <gabriel_dragon> You HAVE Returning windows 7 without installation cd ?
#1028 [17:06] <FUMinecraftBae> in reboot you mean restar?
#1029 [17:06] <GreyVulpine> FUMinecraftBae - Yes.
#1030 [17:06] <FUMinecraftBae> kk
#1031 [17:06] <FUMinecraftBae> Danks! :P
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#1036 [17:10] <CubeTheThird> ??> gabriel_dragon win/downgrade
#1037 [17:10] <Absol> gabriel_dragon: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1038 [17:10] <FUMinecraftBae> GreyVilpine
#1039 [17:10] <FUMinecraftBae> *GreyVulpine
#1040 [17:11] <FUMinecraftBae> it says my computer doesnt meen the requierments
#1041 [17:11] <CubeTheThird> ah
#1042 [17:11] <CubeTheThird> FUMinecraftBae, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1043 [17:11] <FUMinecraftBae> mmk
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#1045 [17:11] <FUMinecraftBae> can i restart my computer
#1046 [17:11] <FUMinecraftBae> will that work
#1047 [17:12] <CubeTheThird> FUMinecraftBae, do you mean turn off and on again?
#1048 [17:12] <FUMinecraftBae> no
#1049 [17:12] <FUMinecraftBae> ;like turn it back to factory settings
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#1051 [17:13] <CubeTheThird> FUMinecraftBae, to what version of windows?
#1052 [17:13] <gabriel_dragon> earned
#1053 [17:13] <FUMinecraftBae> 10 still
#1054 [17:14] <CubeTheThird> FUMinecraftBae, no. There are no drivers for windows 10 for your graphics chipset
#1055 [17:14] * FUMinecraftBae_ [FUMinecraftBae_@notlogged] has joined #minecrafthelp
#1056 [17:14] <FUMinecraftBae_> :(
#1057 [17:14] <FUMinecraftBae_> k den
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#1066 [17:20] <Javed> I'm having trouble logging into either of my accounts. Whenever I type in the correct login information, it says my login credentials are incorrect, even when I am 100% sure they are correct
#1067 [17:20] <Javed> I tried resetting my password twice, and it didn't help
#1068 [17:23] * MurilloGamerPro [MurilloGamerPro@notlogged] has joined #minecrafthelp
#1069 [17:23] <MurilloGamerPro> hi
#1070 [17:24] <MurilloGamerPro> minecraft error: java null pointer help me
#1071 [17:24] <Javed> paste the whole error text
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#1074 [17:28] <miningdimonds> how do i link my twitch account
#1075 [17:28] <Afootpluto> miningdimonds, https://help.mojang.com/customer/portal/articles/1374789-twitch-integration-in-minecraft
#1076 [17:29] <miningdimonds> ok thx
#1077 [17:29] <Afootpluto> MurilloGamerPro, what antivirus do you have?
#1078 [17:29] <miningdimonds> me
#1079 [17:29] <Afootpluto> miningdimonds, this is for you https://help.mojang.com/customer/portal/articles/1374789-twitch-integration-in-minecraft
#1080 [17:30] <miningdimonds> i cant find where to link my accout thow
#1081 [17:32] <GreyVulpine> miningdimonds - https://account.mojang.com/me/settings
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#1083 [17:35] <miningdimonds> it just says i need my parents email but i have an account
#1084 [17:37] <GreyVulpine> Then, at the time of account creation, the birthdate was stated to be for a minor. Since COPPA was implemented, adult verification is now needed
#1085 [17:38] <miningdimonds> i doint understand if i alredy have a minecraft account then when i put in my email it says i im asking for a new acount
#1086 [17:39] <GreyVulpine> I'm sorry, what?
#1087 [17:39] <miningdimonds> when i put my email it it says im creating a new account
#1088 [17:40] <GreyVulpine> miningdimonds - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
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#1090 [17:42] <Fastfire6> im trying to reopen my minecraft server it worked fine the day before but now it wont open
#1091 [17:43] <miningdimonds> thats the the one im useing
#1092 [17:44] <GreyVulpine> miningdimonds - Do you get an email back with the minecraft username you're using?
#1093 [17:44] <GreyVulpine> Fastfire6 - Copy the server log and post it to http://paste.ubuntu.com, submit it, then give us the URL
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#1096 [17:47] <Fastfire6> http://paste.ubuntu.com/12442225/
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#1098 [17:47] <GreyVulpine> Fastfire6 - Looks like the server is already running on that computer.
#1099 [17:47] <GreyVulpine> Fastfire6 - Looks like the server is already running on that computer.
#1100 [17:47] * AJMine04 [AJMine04@notlogged] has left #minecrafthelp
#1101 [17:47] <GreyVulpine> Fastfire6 - Or rather, sorry, nope
#1102 [17:47] <GreyVulpine> Fastfire6 - Open server.properties, remove the ip from server-ip=
#1103 [17:48] <Fastfire6> i did
#1104 [17:48] <GreyVulpine> Starting Minecraft server on 192.168.1.3:25565
#1105 [17:48] <GreyVulpine> No, you haven't
#1106 [17:48] <Fastfire6> ill attacfh my properties
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#1108 [17:49] <AJMine04> Intel 945 express OpenGL Windows 10 not working. How do I enable it?
#1109 [17:49] <GreyVulpine> AJMine04 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1110 [17:49] <Fastfire6> http://paste.ubuntu.com/12442252/
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#1112 [17:50] <GreyVulpine> Fastfire6 - Make sure you're editing the correct server.properties file.
#1113 [17:50] <AJMine04> http://paste.ubuntu.com/12442187/
#1114 [17:51] <GreyVulpine> AJMine04 - Intel has stopped supporting the Intel 945 series chipsets. There are no windows 10 drivers available for the 945
#1115 [17:51] <Fastfire6> that log is from yesterday if i click on minecraft_server.1.8.8.exe nothing happens
#1116 [17:51] <AJMine04> OK so that means no dice on this computher huh?
#1117 [17:51] <GreyVulpine> AJMine04 - Correct
#1118 [17:51] <AJMine04> Thanks GreyVulpine.
#1119 [17:51] <GreyVulpine> Fastfire6 - Then remove everything in the folder where minecraft_server.1.8.8.exe exists, and rerun the .exe
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#1121 [17:52] <Fastfire6> it doesnt even create the files
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#1123 [17:52] <GreyVulpine> Fastfire6 - Uh, it does, otherwise your server log would be complaining about the EULA.txt file
#1124 [17:52] <jmma21111> http://paste.ubuntu.com/12442266/
#1125 [17:53] <GreyVulpine> Fastfire6 - You're looking in the wrong folder then
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#1127 [17:53] <Fastfire6> iys the only folder i have for it
#1128 [17:53] <GreyVulpine> Fastfire6 - I doubt that, give me a screenshot
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#1130 [17:56] <Fastfire6> were do i attach the screenshot
#1131 [17:56] <GreyVulpine> http://www.imgur.com
#1132 [17:57] <Fastfire6> http://imgur.com/gHO1fvg
#1133 [17:58] <MurilloGamerPro> hi
#1134 [17:59] <GreyVulpine> Fastfire6 - Near the top, in the address bar, where it says "> Minecraft Server", click in it once. Let me know what the full path is
#1135 [17:59] <MurilloGamerPro> minecraft error java null pointer help me
#1136 [17:59] <Fastfire6> C:\Users\Randy\Desktop\Minecraft Server
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#1138 [18:00] <GreyVulpine> Fastfire6 - Well, huh. That makes no sense.
#1139 [18:01] <Afootpluto> MurilloGamerPro, what antivirus do you have?
#1140 [18:01] <GreyVulpine> Fastfire6 - How are you getting the server log then?
#1141 [18:01] <MurilloGamerPro> avast
#1142 [18:01] <Fastfire6> yup ive been like this for the past two days
#1143 [18:01] <Fastfire6> and no
#1144 [18:01] <Afootpluto> ??> MurilloGamerPro tools/hjt
#1145 [18:01] <Absol> MurilloGamerPro: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1146 [18:01] <Absol> MurilloGamerPro: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1147 [18:01] <Fastfire6> absolutely nothing happens when i hit the .exe
#1148 [18:01] <GreyVulpine> Fastfire6 - Where did you get the server log and server.properties file that you gave me?
#1149 [18:02] <MurilloGamerPro> thanks
#1150 [18:02] <Fastfire6> from when i ran it yesterday to start it back up
#1151 [18:02] <Fastfire6> i moved them out to another folder to try your idea
#1152 [18:03] <GreyVulpine> Right then, delete the minecraft_server.1.8.8.exe file. Download the minecraft_server.1.8.8.jar file from http://www.minecraft.net/download -- Put it in the same folder
#1153 [18:04] <Fastfire6> same results
#1154 [18:04] <GreyVulpine> Fastfire6 - Press F5 to refresh the folder. Anything else in the folder apperas?
#1155 [18:04] <GreyVulpine> appears, even
#1156 [18:05] <MurilloGamerPro> I from brazil, do you speak portugues
#1157 [18:05] <MurilloGamerPro> ?
#1158 [18:05] <GreyVulpine> MurilloGamerPro - We speak English here
#1159 [18:05] <Fastfire6> nothing in the folder
#1160 [18:05] <GreyVulpine> Fastfire6 - Windows 10, yes?
#1161 [18:05] <Fastfire6> correct
#1162 [18:05] <GreyVulpine> Fastfire6 - Press your Windows+X keys to bring up a menu. Launch Command prompt.
#1163 [18:06] <Fastfire6> ok
#1164 [18:06] <GreyVulpine> Fastfire6 - At the command prompt, type in cd Desktop
#1165 [18:06] <GreyVulpine> Then cd Minecraft Server
#1166 [18:06] <GreyVulpine> Then, type in: java -Xms1024M -Xmx1024M -jar minecraft_server.1.8.8.jar nogui
#1167 [18:06] <GreyVulpine> let me know what it says
#1168 [18:08] <Fastfire6> Minecraft Server is not recognized as an internal command, operable program or batch file.
#1169 [18:08] <GreyVulpine> cd Minecraft Server
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#1171 [18:09] <Fastfire6> unable to access jarfile minecraft_server.1.8.8.jar
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#1173 [18:10] <GreyVulpine> Fastfire6 - Put in dir and press enter. What does it say?
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#1176 [18:12] <Fastfire6> http://imgur.com/41ZGC3l
#1177 [18:12] <GreyVulpine> You didn't download the .jar file to that folder
#1178 [18:13] <GreyVulpine> Please go to http://www.minecraft.net/download and download the minecraft_server.1.8.8.jar file. Place it in your Minecraft Server folder on your desktop
#1179 [18:13] <Fastfire6> it is in there
#1180 [18:14] <GreyVulpine> The dir command states otherwise
#1181 [18:15] <GreyVulpine> So, right now, I'm thinking you're confusing one folder for another.
#1182 [18:15] <Fastfire6> okay it now says .jar
#1183 [18:15] <Fastfire6> i am not
#1184 [18:15] <Fastfire6> there only one folder like ive shown you
#1185 [18:15] <GreyVulpine> <Fastfire6> okay it now says .jar
#1186 [18:15] <GreyVulpine> Please elaborate
#1187 [18:15] <GreyVulpine> What exactly did you just do, just now?
#1188 [18:16] <Fastfire6> refreshed the samefolder
#1189 [18:16] <Fastfire6> i closed it and reopen it
#1190 [18:16] <GreyVulpine> Give me another screenshot of the dir command
#1191 [18:16] <Fastfire6> and i did dir and it now says minecraft_server.1.8.8.jar
#1192 [18:17] <Fastfire6> http://imgur.com/wrxbinR
#1193 [18:18] <GreyVulpine> Alright then. type in: java -Xms1024M -Xmx1024M -jar minecraft_server.1.8.8.jar nogui
#1194 [18:19] <Fastfire6> "could not reserve enough space for 1048576KB object heap
#1195 [18:20] <GreyVulpine> So, you don't have a gig free of RAM for some reason
#1196 [18:20] <Fastfire6> i have 10GB of ram
#1197 [18:20] <C3sarMC> uninstalling minecraft I get error 2503 and after 2502
#1198 [18:20] <MurilloGamerPro> I already downloaded the program , did diaginostico on the internet and now
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#1200 [18:20] <GreyVulpine> Fastfire6 - Okay then, let's try something smaller.
#1201 [18:21] <GreyVulpine> Fastfire6 Type in: java -Xms512M -Xmx512M -jar minecraft_server.1.8.8.jar nogui
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#1203 [18:21] <mom> i have a new computer - it crashes everytime i launch minecraft
#1204 [18:21] <GreyVulpine> mom - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1205 [18:22] <C3sarMC> uninstalling minecraft I get error 2503 and after 2502 helppp
#1206 [18:22] <GreyVulpine> C3sarMC - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1207 [18:22] <Fastfire6> okay files were created i changed false to true
#1208 [18:22] <GreyVulpine> Fastfire6 - Alright then
#1209 [18:22] <Fastfire6> am i not able to use the .exe Version of it
#1210 [18:22] <GreyVulpine> Fastfire6 - I have no idea.
#1211 [18:23] <mom> 1 sec
#1212 [18:23] <C3sarMC> there is a crash , it is a mistake to uninstall like if I try to repair.
#1213 [18:23] <Fastfire6> java is more stable either way
#1214 [18:24] <Romy> Hi, i bought a minecrafth game as a gifth almost a month ago and even appear as redem the boy l gave this as a birthday gifth still can play cause appear as a demo even he use the code...what can l do? I rote to Mojang and nothing ..l dont have any answr...there is a number to contact them?
#1215 [18:24] <GreyVulpine> Romy - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1216 [18:24] <GreyVulpine> Romy - Only way to contact Mojang Support is through that link. There is no number to contact Mojang Support
#1217 [18:24] <Fastfire6> also i would like more ram but how do i free more of it up then even though i have 10
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#1219 [18:25] <mommy> new computer - keeps crashing for minecraft
#1220 [18:26] <GreyVulpine> mommy - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1221 [18:26] <C3sarMC> paste.ubuntu.com/12442894
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#1223 [18:27] <Kittyeh> Uh, hey, me again if you remember owo i just saw your response, but I can't get into all of my emails
#1224 [18:27] <GreyVulpine> C3sarMC - Try running the .msi file through your command prompt
#1225 [18:27] <derpykid> when I try to stream useing the f6 button on minecraft I got to check my screen and it's just a plain gray screen but adio is fine any help?
#1226 [18:27] <Kittyeh> Is there a way to log in with my username instead of an email? Because then I could log in, I just don't know the email
#1227 [18:27] <GreyVulpine> Kittyeh - Nope
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#1229 [18:28] <mommy> sorry it wont let me copy paste in the error page help
#1230 [18:29] <Kittyeh> Darn, so I basically have to rebuy Minecraft now :/ I wish I hadn't used so many emails
#1231 [18:29] <Kittyeh> Thanks for your help though
#1232 [18:29] <C3sarMC> xd
#1233 [18:29] <derpykid> when I try to stream useing the f6 button on minecraft I got to check my screen and it's just a plain gray screen but adio is fine any help?
#1234 [18:29] <C3sarMC> How do I do that? GreyVulpine
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#1236 [18:30] <mommy> http://paste.ubuntu.com/12442917/
#1237 [18:30] <mommy> hows that
#1238 [18:30] <GreyVulpine> C3sarMC - Press your Windows+R keys to bring up the Run command. Put in cmd and press enter.
#1239 [18:30] * ronator22 [ronator22@notlogged] has joined #minecrafthelp
#1240 [18:30] <C3sarMC> ok ok now what else?
#1241 [18:31] <Kittyeh> Is there any other way to verify that it's my account? I mean, I know my username and password but just not the email owo
#1242 [18:31] <GreyVulpine> C3sarMC - Locate the .msi file, click and drag it over to the command prompt and press enter
#1243 [18:31] <GreyVulpine> Kittyeh - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1244 [18:31] <Kittyeh> I did, they haven't replied in a week or two
#1245 [18:31] <GreyVulpine> Kittyeh - Give them your transaction ID, tell them your issue, and they should respond
#1246 [18:31] <Kittyeh> I'll try again though
#1247 [18:31] <GreyVulpine> Kittyeh - They're also backlogged, typical response time is 2-3 weeks
#1248 [18:31] <Kittyeh> Alright
#1249 [18:31] <ronator22> Im having a in game problem i see blocks then for some reason some blocks go clear
#1250 [18:32] <GreyVulpine> mommy - Launch minecraft. Before hitting Play, go to "Edit Profile", then "Open Game Dir". Delete everything except for the saves folder, then close and reopen minecraft and try playing.
#1251 [18:32] <derpykid> grey did you see my thing?
#1252 [18:33] <GreyVulpine> derpykid - Sorry, I don't know how to fix streaming issues.
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#1256 [18:34] <C3sarMC> Continuous error
#1257 [18:34] <ronator22> ?
#1258 [18:36] <mommy> i do not see a saves folder brand new computer
#1259 [18:37] <ronator22> can some one help me out with my problem please
#1260 [18:37] <mattym> mommy, If there is no saves folder there, then just remove everything
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#1267 [18:45] <C3sarMC> :(((
#1268 [18:46] <mommy> mattym and greyvulpine i want to kiss you - seems to work = magic workers
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#1272 [18:49] <C3sarMC> help plsI can not uninstall minecraft
#1273 [18:49] <mommy> thanks again - your awesome
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#1286 [19:25] <Suitedup> How do i log onto Minecraft i tried logging in after changing my password but is says "sorry buy your username or password is incorrect" etc
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#1291 [19:28] <Chodark> I need some help purchasing minecraft. When I try to use Paypal, it says I need to verify it and I've tried everything
#1292 [19:28] <CubeTheThird> Chodark, do you mean you need to verify your account?
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#1305 [19:35] <dyego20> meu minecraft esta dando crash reprot como resolvo
#1306 [19:36] <dyego20> ?
#1307 [19:36] <Chodark> when I put in the info, it says that I need to verify my card info
#1308 [19:36] <CubeTheThird> ??> dyego20 lang/pt
#1309 [19:36] <Absol> dyego20: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1310 [19:36] <CubeTheThird> Chodark, what kind of card are you using?
#1311 [19:36] <Chodark> Visa
#1312 [19:36] <dyego20> tbm
#1313 [19:37] <CubeTheThird> Chodark, a pre-paid card?
#1314 [19:37] <Chodark> No, off the website
#1315 [19:37] <CubeTheThird> Chodark, I mean the visa. Is it pre-paid?
#1316 [19:38] <Chodark> Yes
#1317 [19:38] <CubeTheThird> ah
#1318 [19:38] <CubeTheThird> Chodark, so paypal tells you to verify it, and you can't? is that it?
#1319 [19:38] <Chodark> Yes
#1320 [19:39] <CubeTheThird> Chodark, hmm. I've not heard of that occurring. You may want to look for support through paypal. Alternatively, I'd recommend you purchase a pre-paid minecraft card with your pre-paid vista
#1321 [19:40] <Chodark> That is what I was planing on doing tomorrow. I was just making sure there was nothing else I could do
#1322 [19:40] <Chodark> Thanks for the help man
#1323 [19:40] <CubeTheThird> I don't have any other recommendations
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#1325 [19:40] <CubeTheThird> no problem :#
#1326 [19:40] <CubeTheThird> :3
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#1328 [19:41] <dyego20> hi how have you help me?
#1329 [19:43] <dyego20> my minecraft is giving crash report what I do
#1330 [19:43] <dyego20> my minecraft is giving crash report what I do
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#1332 [19:45] <Bugboy1028> ??> dyego20 paste
#1333 [19:45] <Absol> dyego20: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1337 [19:47] <dyego20> not be working
#1338 [19:48] <Bugboy1028> ...
#1339 [19:50] <lexie> Completely ignored arguments: [--nativeLauncherVersion, 286] [19:49:21] [Client thread/INFO]: Setting user: Lexie8910 [19:49:21] [Client thread/INFO]: (Session ID is token:20ad57715ee24801870d18a17172ccd5:2aa206b4ca7a49dfa4fbf5bb33bf0ad6) [19:49:24] [Client thread/INFO]: LWJGL Version: 2.9.4 [19:49:25] [Client thread/INFO]: Reloading ResourceManager: Default [19:49:32] [Sound Library Loader/INFO]: Starting up SoundSystem.
#1340 [19:50] <lexie> help?
#1341 [19:50] <Bugboy1028> ??> lexie paste
#1342 [19:51] <Absol> lexie: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1343 [19:51] <lexie> ok thanks
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#1347 [19:53] <lexie> ok i did that. now what?
#1348 [19:53] <Bugboy1028> paste it hee?
#1349 [19:53] <Bugboy1028> URL
#1350 [19:53] <lexie> here?
#1351 [19:54] <lexie> Completely ignored arguments: [--nativeLauncherVersion, 286] [19:49:21] [Client thread/INFO]: Setting user: Lexie8910 [19:49:21] [Client thread/INFO]: (Session ID is token:20ad57715ee24801870d18a17172ccd5:2aa206b4ca7a49dfa4fbf5bb33bf0ad6) [19:49:24] [Client thread/INFO]: LWJGL Version: 2.9.4 [19:49:25] [Client thread/INFO]: Reloading ResourceManager: Default [19:49:32] [Sound Library Loader/INFO]: Starting up SoundSystem.
#1352 [19:55] * dyego20 [dyego20@notlogged] has quit. (Quit: Web client closed)
#1353 [19:55] <lexie> oh the url~
#1354 [19:55] <lexie> http://paste.ubuntu.com/12444632/
#1355 [19:56] <lexie> sorry i was confused.
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#1358 [19:59] <Bugboy1028> ??> lexie win/dxdiag
#1359 [19:59] <Absol> lexie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1363 [20:07] <Krom> I cant open minecraft because it says pixel format something something
#1364 [20:07] <Krom> ;-;
#1365 [20:07] * Ritsuka is now known as Kaname
#1366 [20:08] <Krom> Here, I will open MC again and I will tell you
#1367 [20:08] * gabriela [gabriela@notlogged] has joined #minecrafthelp
#1368 [20:08] <Krom> no one talking.............?
#1369 [20:09] <Krom> lol ok byey
#1370 [20:09] <Krom> I NEED HELP
#1371 [20:09] <Krom> omfg
#1372 [20:09] <Krom> 10. hours. latea.
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#1378 [20:16] * APPLE is now known as Guest40562
#1379 [20:17] <Guest40562> http://paste.ubuntu.com/12444990/
#1380 [20:17] <Guest40562> had driver problem
#1381 [20:17] <Guest40562> *have*
#1382 [20:18] <Guest40562> please help
#1383 [20:18] <Guest40562> brb
#1384 [20:19] <Guest40562> hallp!
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#1386 [20:20] * OpTicJOVA23 [OpTicJOVA23@notlogged] has joined #minecrafthelp
#1387 [20:21] <Guest40562> anyone there
#1388 [20:21] <Guest40562> ?
#1389 [20:21] * lazerboyplayz [lazerboyplayz@notlogged] has joined #minecrafthelp
#1390 [20:21] * luiz [luiz@notlogged] has joined #minecrafthelp
#1391 [20:21] <OpTicJOVA23> yes hey
#1392 [20:21] <lazerboyplayz> i need help
#1393 [20:21] <urielsalis> Guest40562, one moment
#1394 [20:22] <urielsalis> OpTicJOVA23, need help?
#1395 [20:22] <urielsalis> lazerboyplayz, with?
#1396 [20:22] <OpTicJOVA23> I need help with migrating my minecraft account to mojang
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#1398 [20:22] <urielsalis> Guest40562, download and install https://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2032
#1399 [20:22] <lazerboyplayz> yah i bought minecraft and when i log in i can only play the demo can u help me with that
#1400 [20:22] <urielsalis> ??> OpTicJOVA23 account/migrate
#1401 [20:22] <Absol> OpTicJOVA23: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#1402 [20:22] <urielsalis> lazerboyplayz, are you sure you are login with your email?
#1403 [20:23] <lazerboyplayz> no i bought it this year
#1404 [20:23] <lazerboyplayz> yah
#1405 [20:23] <urielsalis> lazerboyplayz, only messages that start with your name are for you
#1406 [20:23] <urielsalis> ??> lazerboyplayz mojang/email
#1407 [20:23] <Absol> lazerboyplayz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1408 [20:23] <Absol> lazerboyplayz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1411 [20:24] <Guest40562> downloading... :)
#1412 [20:25] * xX_REYES_Xx [xX_REYES_Xx@notlogged] has joined #minecrafthelp
#1413 [20:26] * OpTicJOVA23 [OpTicJOVA23@notlogged] has joined #minecrafthelp
#1414 [20:26] <xX_REYES_Xx> I downloaded windows 10 and my minecraft stopped working. it tells me its the drivers. but i already installed new drivers
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#1416 [20:26] * lukeandstuff [lukeandstuff@notlogged] has joined #minecrafthelp
#1417 [20:26] <xX_REYES_Xx> can you please tell me what to do?
#1418 [20:27] <lukeandstuff> Minecraft claims that my account was migrated to mojang but when i tried to log in with my email it would not let me. It does nto appear to have actually migrated
#1419 [20:27] <mattym> xX_REYES_Xx, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1420 [20:27] <xX_REYES_Xx> yes
#1421 [20:27] <xX_REYES_Xx> http://paste.ubuntu.com/12445124/
#1422 [20:27] <xX_REYES_Xx> there it is
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#1425 [20:28] <mattym> xX_REYES_Xx, I though you said you installed Windows 10?
#1426 [20:28] <xX_REYES_Xx> i reinstalled windows 7 back because i thought that windows 10 drivers where the problem. i was wrong
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#1428 [20:28] * Lain|log [Lain|log@notlogged] has quit. (Ping timeout: 198 seconds)
#1429 [20:29] <mattym> xX_REYES_Xx, No, you were sorta right
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#1431 [20:29] <xX_REYES_Xx> what do you mean sort of?
#1432 [20:29] <mattym> xX_REYES_Xx, For your hardware there are no Windows 10 drivers, so you will need to stay on 7, let me get you the link to download the ones you need
#1433 [20:30] <xX_REYES_Xx> i already downloaded new windows 7 drivers. i tried multiple drivers "intel" to be exact
#1434 [20:30] <mattym> xX_REYES_Xx, Download and Install the file from this page. If it doesnt work let me know. https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#1436 [20:31] <xX_REYES_Xx> alright
#1437 [20:31] <xX_REYES_Xx> after installing it you want me to try minecraft again?
#1438 [20:32] <mattym> xX_REYES_Xx, After it installs you should need to restart the computer, then try Minecraft again
#1439 [20:32] <mattym> xX_REYES_Xx, If it still doesnt work, rejoin the chat and we will try something else
#1440 [20:33] <xX_REYES_Xx> okay if it doesnt work want me to copy the crash report because the crash report say openGL 2.0 wont connect or something like that
#1441 [20:33] <mattym> xX_REYES_Xx, If after the install and restart it doesnt work, then return to the chat and get me a copy of the crash report
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#1443 [20:33] <xX_REYES_Xx> okay
#1444 [20:34] <mattym> xX_REYES_Xx, Use the site paste.ubuntu.com to paste the crash log and get me the link, but only if it doesnt work after the drivers i sent you are installed
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#1447 [20:37] <lukeandstuff> i dont seem to be recieving emails from Mojang
#1448 [20:38] <mattym> lukeandstuff, What is your ingame username?
#1449 [20:38] <lukeandstuff> well it was lukeandstuff but it told me my account was migrated which i dont recall doing
#1450 [20:39] <mattym> lukeandstuff, From the info I can see it has been migrated
#1451 [20:39] <mattym> lukeandstuff, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1452 [20:39] <lukeandstuff> ive done that
#1453 [20:39] <lukeandstuff> recieved no emails
#1454 [20:39] <mattym> lukeandstuff, Did you insert any email you may have used?
#1455 [20:40] <lukeandstuff> its 2
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#1457 [20:40] <lukeandstuff> yes
#1458 [20:40] <mattym> ??> lukeandstuff mojang/email
#1459 [20:40] <Absol> lukeandstuff: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1460 [20:40] <Absol> lukeandstuff: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1461 [20:40] <mattym> lukeandstuff, Fill out the form in the link from Absol
#1462 [20:40] <lukeandstuff> i did over 24 hours ago and yet to receive a reply
#1463 [20:41] <mattym> lukeandstuff, Read the second link from Absol
#1464 [20:41] <lukeandstuff> understood
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#1467 [20:45] <brian> hello i cant access my account it says its unknown when it is i was just playing a hour ago
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#1469 [20:46] <Suricata> hey there my keinett launcher doesnt lauch minecraft help please
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#1471 [20:46] <Suricata> it says fatal error launching game
#1472 [20:46] <mattym> Suricata, We dont support 3rd party software here
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#1474 [20:47] <Suricata> wot
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#1482 [21:05] <Tori> My minecraft keeps crashing and saying " Pixel format not accelerated", I followed the instructions to create a link of my dxdiag files. Could someone help me?
#1483 [21:08] * fhelipheer [fhelipheer@notlogged] has joined #minecrafthelp
#1484 [21:08] <mattym> Tori, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1485 [21:08] <Tori> I do, http://paste.ubuntu.com/12445471/
#1486 [21:09] <mattym> Tori, Ok one moment
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#1488 [21:10] <mattym> Tori, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
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#1490 [21:11] <flaviohenrique> jkihj[
#1491 [21:11] <flaviohenrique> kiljjjjjjjjjjjjjjjjjjjjjjjjjjj
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#1494 [21:12] <Tori> Alright, what should I do when that finishes installing?
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#1496 [21:12] <mattym> Tori, The program will most likely ask you to restart the computer, even if it doesnt ask, restart anyway. Then try Minecraft again
#1497 [21:13] <Tori> Okay thank you.
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#1503 [21:23] <Old1roneye> I need help with how do you add another player from the same console to the game
#1504 [21:23] * jeff is now known as Guest79489
#1505 [21:24] <Guest79489> Sometime i go to play minecraft and it works then after a couple days it syas my username or password is invalid so i go to reset and nothing happens still getting error
#1506 [21:27] <Tori> It comes from the server login errors
#1507 [21:28] <Guest79489> i cant login to mojang though
#1508 [21:31] <Tori> search up minecraft status
#1509 [21:31] <Tori> on google
#1510 [21:32] * TheGalaxyCrafter [TheGalaxyCrafter@notlogged] has joined #minecrafthelp
#1511 [21:32] <Guest79489> it says everything is fine
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#1513 [21:33] <Guest79489> its weird its like the third time its happened to me
#1514 [21:34] <Guest79489> ima go make a sandwich be back in 5 lol
#1515 [21:34] <TheGalaxyCrafter> When I try to run the minecraft.exe and then play the game I get an error message that says to update the graphics drivers. I have done this and still get the crash page. Here is the url to the specific report http://paste.ubuntu.com/12445651/
#1516 [21:36] <TheGalaxyCrafter> More specific detail: Error says "Pixel Format Not Accelerated"
#1517 [21:36] <TheGalaxyCrafter> Anyone know how to fix this?
#1518 [21:37] <CubeTheThird> TheGalaxyCrafter, one moment
#1519 [21:38] <Guest79489> you have 32 bit or 64? and try upating jave and making sure its correct version
#1520 [21:39] <TheGalaxyCrafter> Ok I'll try that
#1521 [21:39] <Lord_Ralex> It would do nothing
#1522 [21:39] <CubeTheThird> TheGalaxyCrafter, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
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#1525 [21:41] <TheGalaxyCrafter> Already installed Catalyst. Didn't help
#1526 [21:42] * vinicius-vinick [vinicius-vinick@notlogged] has joined #minecrafthelp
#1527 [21:42] <CubeTheThird> TheGalaxyCrafter, you install that exact one?
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#1529 [21:42] <vinicius-vinick> alguem me ajuda pf gente
#1530 [21:43] <vinicius-vinick> por favor meu minecraft está dando um crash ai e um site de ajuda me pediu pra fzr uns bagulho de paste e deu nisso
#1531 [21:43] <vinicius-vinick> http://paste.ubuntu.com/12445693/
#1532 [21:43] <TheGalaxyCrafter> I installed the one recommended by dell support
#1533 [21:43] <vinicius-vinick> alguem me ajuda
#1534 [21:44] <vinicius-vinick> ninguem está ai?
#1535 [21:44] <CubeTheThird> TheGalaxyCrafter, install the one off the website
#1536 [21:44] <CubeTheThird> TheGalaxyCrafter, the AMD website link I gave you, that is
#1537 [21:44] <CubeTheThird> vinicius-vinick, we only speak English here
#1538 [21:44] <vinicius-vinick> oh ok
#1539 [21:44] <vinicius-vinick> my minecraft is having a crash
#1540 [21:45] <vinicius-vinick> and some site ask me for make one paste of ubuntu...
#1541 [21:45] <vinicius-vinick> and i make this url
#1542 [21:45] <vinicius-vinick> http://paste.ubuntu.com/12445693/
#1543 [21:45] <TheGalaxyCrafter> Will download and install now
#1544 [21:45] <CubeTheThird> vinicius-vinick, one moment
#1545 [21:45] <vinicius-vinick> ok ;)
#1546 [21:45] <CubeTheThird> vinicius-vinick, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
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#1549 [21:46] <vinicius-vinick> what i make after i download this?
#1550 [21:47] <CubeTheThird> vinicius-vinick, after it is downloaded, install it
#1551 [21:47] <vinicius-vinick> ok continue saying...
#1552 [21:48] <CubeTheThird> vinicius-vinick, after you install it, try the game again. You may have to reboot your computer first
#1553 [21:49] <vinicius-vinick> oh ok.. i make this and after i come back here for say u more informations,,
#1554 [21:49] <vinicius-vinick> ...
#1555 [21:49] <vinicius-vinick> thanks for the help
#1556 [21:50] <TheGalaxyCrafter> CubeTheThird, do I need to reboot?
#1557 [21:52] <Guest79489> so anyone know how to fix my issue? lol
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#1571 [23:34] <yiuty> question: idk if it is a glitch or what, but when i go to use my respurce pack, it is mixed with the default pack. suggestions/explanations/fixes?
#1572 [23:41] <Pangea> yiuty, that's intended.. if I hear your question correctly
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#1575 [23:42] <mattym> gah to slow on the typing
#1576 [23:42] * Jake is now known as Guest87943
#1577 [23:42] <Guest87943> hi
#1578 [23:42] <Guest87943> hi
#1579 [23:43] <Guest87943> ever since i downloaded windows 10 i couldnt play minecraft
#1580 [23:44] <Guest87943> hello?
#1581 [23:44] <Pangea> Guest87943, do you have a dxdiag report?
#1582 [23:44] <Guest87943> idk how to submit it
#1583 [23:46] <Guest87943> do i have to press download as text?
#1584 [23:47] <mattym> Guest87943, From the page you are currently on, just copy the URL/Link and paste it here
#1585 [23:48] <Guest87943> ok
#1586 [23:49] <Guest87943> http://paste.ubuntu.com/12446296/
#1587 [23:49] <mattym> Guest87943, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1588 [23:50] <mattym> Guest87943, That computer also does not meet the minimum requirements for the game.
#1589 [23:51] <Guest87943> ok thanks for the information
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#1594 [23:59] <ESTROINTER> NESECITO AYUDA