#1 [00:01] <This> Uriel Salishchiker
#2 [00:02] <urielsalis> This, yes?
#3 [00:02] <This> Hi
#4 [00:02] <urielsalis> hi This
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#8 [00:13] <KatsuC4> My Minecraft account won't log in however when I ask for an email to be sent, it works
#9 [00:13] <KatsuC4> HELOOOOOOOOOOOOO?
#10 [00:14] <KatsuC4> Is anyone online?
#11 [00:14] <KatsuC4> Hello?
#12 [00:14] <KatsuC4> ...
#13 [00:14] <KatsuC4> ...
#14 [00:14] <KatsuC4> ..
#15 [00:14] <KatsuC4> ..
#16 [00:14] <KatsuC4> ...
#17 [00:14] <KatsuC4> ..
#18 [00:14] <KatsuC4> ..
#19 [00:14] <KatsuC4> ..
#20 [00:14] * Absol kicked KatsuC4 from #minecrafthelp (Reason: atsuC4 :Stop spamming)
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#22 [00:14] <KatsuC4> Hello
#23 [00:14] <phroa> that's the least amount of patience I have ever seen. please, wait
#24 [00:14] <KatsuC4> Sorry
#25 [00:14] <KatsuC4> Soz
#26 [00:15] <KatsuC4> Just to let you know, my problem is that my account won't connect however when I request for a reset in my password or email, it works but just can't log in.
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#30 [00:22] <CubeTheThird> ??> KatsuC4 login/throttle
#31 [00:22] <Absol> KatsuC4: Your login is being throttled, which will prevent you from logging in.
#32 [00:22] <Absol> KatsuC4: You will have to wait 3 hours without logging in for it to reset.
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#43 [00:54] <masterstudent> i recently downloaded mine craft beta for windows 10 and i cannot craft a map or a few other tings, anyideas?
#44 [00:54] * Crystal|AFK is now known as CrystalMare
#45 [01:01] <KatsuC4> thank you "Absol"
#46 [01:02] <KatsuC4> Cheers
#47 [01:05] <techno156> masterstudent, I've not played MC for win10, but maybe it's not implemented there?
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#50 [01:13] <masterstudent> well i have problems with pressure plate and one othrer thing i cant remember atm
#51 [01:14] <masterstudent> so why include everyting but those three? or is it maybe a bug since its beta?
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#63 [01:38] <HELPME> Hello, I have owned Minecraft for roughly 4 years and I have already migrated my Mojang account, but whenever I log in, it only allows me to play as a "Demo Player."
#64 [01:39] <lDKlMarcelo> eu instalei a algumas semanas atras o novo windows 10 e não tinha entrado pra jogar o jogo minecraft, diante disso então fui ver jogar hoje so que não consigo entrar no jogo por que diz q meus drives estão desatualizados e não sei o que fazer mais ja tentei de tudo mas nd adiantou alguem aqui poderia me ajudar
#65 [01:40] <lDKlMarcelo> tnho ate o link de onde eu tirei o problema como tinha dito nos outros sites de ajuda
#66 [01:42] <lDKlMarcelo> aqui esta o link pelo qual eu tinha dito http://paste.ubuntu.com/12512704/
#67 [01:51] <Andrio> HELPME, are you sure you're using the correct email address?
#68 [01:52] <Andrio> lDKlMarcelo, your graphics card is not supported on Windows 10. You'll need to downgrade to Windows 7, or get a new PC.
#69 [01:54] <HELPME> NEVER MIND I GOT IT FIGURED OUT
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#71 [02:09] <lDKlMarcelo> ss eu to usando o e mail certo
#72 [02:09] <lDKlMarcelo> bom tr q fazer o dowgrade para o win 7 puxa
#73 [02:11] <lDKlMarcelo> mas c eu mudar d placa de video tem como o jogo voltar a funcionar msm com o win 10
#74 [02:13] <lDKlMarcelo> e se a resposta for sim voce mi daria uma dica d qual placa de video seria a mais apropriada?
#75 [02:19] <Anna> ??> lDKlMarcelo lang/pt
#76 [02:19] <Absol> lDKlMarcelo: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#77 [02:23] <lDKlMarcelo> ok ok sorry but mi replied even me speaking in Portuguese but here c is the case I use google translator
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#79 [02:24] <lDKlMarcelo> good but eae would like to help me in my question please qro not stop playing the mine
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#83 [02:43] <fifagod420swag> Hello, recently upgraded 10 windows 10 and now my minecraft crashes everytime i try and load it.. they said to paste this http://paste.ubuntu.com/12512966/
#84 [02:43] <fifagod420swag> to*
#85 [02:43] <rymate1234> ohi
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#87 [02:45] <rymate1234> well
#88 [02:48] <rymate1234> lDKlMarcelo: as it was mentioned earlier, your graphics card is not fully supported under windows 10, so you'll have to downgrade to windows 7 or get a new PC
#89 [02:53] <lDKlMarcelo> good but they told me but I like to know I c changing the video card I would like to continue with Windows 10 and still return to play minecraft without errors
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#92 [02:57] <rymate1234> lDKlMarcelo: is it a laptop or desktop?
#93 [02:58] <lDKlMarcelo> desktop
#94 [02:58] <lDKlMarcelo> I use a computer to play the game
#95 [03:02] <rymate1234> I'm not too sure on the details, but theoretically it might be possible to install a graphics card in the PC, but there's a high chance it wont work due to the age of the PC
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#99 [03:05] <rymate1234> lDKlMarcelo: there's a lot of factors involved in whether a graphics card will work, for instance whether the power supply delivers enough power, and whether there's enough room within the PC casing, and therefore it could be expensive getting a card working
#100 [03:05] <rymate1234> I'd personally suggest just downgrading back to windows 7
#101 [03:07] <lDKlMarcelo> hmmm ok thanks for good care night
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#104 [03:22] <Isa> Sorry if this sounds annoying, but is it possible to change my name before the period of time allocated after a name change? I have 11 more days to go and I'm really worried that someone will take the name I want.
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#106 [03:28] <hunter> hay my minecraft keeps crashing please help
#107 [03:29] <Chromaryu> ??> hunter ask
#108 [03:29] <Absol> hunter: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#109 [03:29] <Absol> hunter: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#110 [03:30] <Chromaryu> well
#111 [03:30] <Chromaryu> hunter: can we have crash log?
#112 [03:30] <hunter> yeah give me a few minutes
#113 [03:31] <Chromaryu> ??> hunter win/dxdiag
#114 [03:31] <Absol> hunter: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#115 [03:31] <Chromaryu> and this too
#116 [03:32] <hunter> how can i get a crash log
#117 [03:33] <Chromaryu> ??> hunter minecraft/crashlog
#118 [03:33] <Chromaryu> notfound... crap
#119 [03:35] <hunter> A fatal error has been detected by the Java Runtime Environment: EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x5fc6c13b, pid=3928, tid=3896 JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 ) Problematic frame:
#120 [03:35] <hunter> V [jvm.dll+0xac13b]
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#122 [03:35] <hunter> it happens all the time sometimes on startup sometimes in game
#123 [03:36] <Diego> Where i find my "saves worlds" on WINDOWS 10???
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#125 [03:39] <TJ> hekllo, i have sent an email regarding my stolen account with a transaction id. I was hoping to find out when i will recieve a reply. thanks.
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#128 [03:46] <Diego> where can i find "my saves worlds" on windows 10 edition?
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#146 [04:42] <crossxedge> i need help with downloading form the windows store i have try really hard but i have no cule what is worng if someone can just give me a clue
#147 [04:43] <crossxedge> evertime i try to download it it keep poping up error and i tough mabey someone would know how to fix it
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#161 [05:09] <Yarek2007> there was an error while I am trying to render aspects of the game
#162 [05:10] <Yarek2007> I don't understand what it means and what I can do
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#166 [05:15] <BorizEU> Hi I have just installed minecraft on a laptop and can not log in it states invalid password yet i can log on through another device. i have tried to reset pwd but i dont receive any emails from mojag
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#168 [05:15] <Yarek2007> there was an error while I am trying to render aspects of the game . I don't understand what it means and what I can do
#169 [05:16] <Ayoe> I can login in to my minecrat acount
#170 [05:16] <Ayoe> cant*
#171 [05:17] <Ayoe> and i send an amil to the support team about a week ago, but no respond
#172 [05:17] <Ayoe> emal*
#173 [05:17] <Ayoe> email*
#174 [05:18] <BorizEU> Ayoe I did the same thing a week ago and also have had no reply
#175 [05:18] <Yarek2007> do you need my login and password?
#176 [05:23] <Andrio> There's a backlog.
#177 [05:24] <Andrio> See https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-.
#178 [05:24] <Andrio> ??> Yarek2007 win/DXDiag
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#180 [05:24] <Absol> Yarek2007: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#184 [05:46] <Yan_Yan> Any of you guys have a download link for custom npc 1.7.10b??
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#191 [05:58] <Meg> Hey
#192 [05:58] <Meg> I need help
#193 [05:58] <Meg> Anyone there?
#194 [05:58] <addie> i need help
#195 [05:59] <Meg> ....hello
#196 [05:59] <addie> i need help
#197 [05:59] <Meg> GreyVulpine: Hey
#198 [05:59] <Meg> GreyVulpine:a
#199 [06:00] <Meg> ?? hello
#200 [06:00] <Meg> Absol: hey u there?
#201 [06:01] <Meg> Any staff i need help....
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#203 [06:03] <Meg> ??
#204 [06:03] <Meg> Shall i leave...?
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#210 [06:10] <Meg> help
#211 [06:10] <crossxedge> i need help i am playing minecraft 1.8.8 and i am haveing a hard time loging into severs and lan worlds and when i do i can't see anyone can someone help me fix this plz and thank u
#212 [06:13] <crossxedge> anyone here
#213 [06:14] <crossxedge> i guess not
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#215 [06:16] <Meg> helooooooooooooo
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#217 [06:18] * muhammedgurbuz [muhammedgurbuz@notlogged] has joined #minecrafthelp
#218 [06:18] <muhammedgurbuz> muhammed
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#223 [06:27] <jhar1228> http://paste.ubuntu.com/12513765/
#224 [06:31] <jhar1228> ^^
#225 [06:31] <Andrio> jhar1228, install this driver: http://www.nvidia.com/download/driverResults.aspx/8971/en-us
#226 [06:31] <jhar1228> thank you
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#229 [06:35] * IixStraNk_X [IixStraNk_X@notlogged] has joined #minecrafthelp
#230 [06:35] <MacroMalik> hello
#231 [06:35] <IixStraNk_X> Help
#232 [06:35] <MacroMalik> heeey
#233 [06:35] <IixStraNk_X> hi
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#235 [06:35] <IixStraNk_X> Minecraftcrash
#236 [06:35] <MacroMalik> I NEED HELP
#237 [06:35] <MacroMalik> I NEED HELPI NEED HELPI NEED HELPI NEED HELPI NEED HELP
#238 [06:35] <MacroMalik> I NEED HELP
#239 [06:35] <MacroMalik> I NEED HELP
#240 [06:35] <MacroMalik> I NEED HELP
#241 [06:35] * Absol kicked MacroMalik from #minecrafthelp (Reason: acroMalik :Stop spamming)
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#245 [06:40] <techno156> hm
#246 [06:40] <techno156> Someone should add to AuBot/Absol that if someone says what was said up there to tell them to be more specific
#247 [06:41] <Andrio> mm
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#250 [06:49] <Aws9Gamer> my minecraft stell crashing what i well do to fix it
#251 [06:50] <Aws9Gamer> http://paste.ubuntu.com/12512223/
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#253 [06:51] <Aws9Gamer> Are you kiling me
#254 [06:54] <Aws9Gamer> http://paste.ubuntu.com/12513868/
#255 [06:54] <Aws9Gamer> where are the bot
#256 [06:54] <Aws9Gamer> @Absol
#257 [06:55] <Aws9Gamer> my minecraft stell crashing
#258 [06:57] <Andrio> ??> Aws9Gamer win/DXDiag
#259 [06:57] <Absol> Aws9Gamer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#260 [06:57] <Aws9Gamer> http://paste.ubuntu.com/12513884/
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#262 [06:58] <Aws9Gamer> ok what now ?
#263 [06:58] * danielvanc [danielvanc@notlogged] has joined #minecrafthelp
#264 [06:59] <Andrio> Aws9Gamer, try installing this driver: http://downloads.dell.com/FOLDER01869981M/1/Video_Driver_V2V3P_WN_10.18.10.3345_A01.EXE
#265 [06:59] <Aws9Gamer> ok
#266 [07:00] <Aws9Gamer> but i installing it
#267 [07:00] <Aws9Gamer> from a 18 hours
#268 [07:00] <Andrio> o_o
#269 [07:01] <Aws9Gamer> webrosc say to my
#270 [07:01] <Aws9Gamer> instil that
#271 [07:02] <Aws9Gamer> ok 12 not 18 or 13
#272 [07:02] <Aws9Gamer> ok 12 or 13 not 18
#273 [07:03] <Aws9Gamer> o_o
#274 [07:03] <Aws9Gamer> what i do now ?
#275 [07:05] <Andrio> Huh?
#276 [07:05] <Aws9Gamer> now plz
#277 [07:05] <Aws9Gamer> what ?
#278 [07:06] <Andrio> Is it finished installing?
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#284 [07:25] <NEUPAPIER> i have a error
#285 [07:25] <NEUPAPIER> and i dont know what to do
#286 [07:26] <GreyVulpine> NEUPAPIER - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#287 [07:26] <NEUPAPIER> its a minecraft hack site or?
#288 [07:26] <GreyVulpine> Uh, no.
#289 [07:26] <NEUPAPIER> you dont help me you hack me
#290 [07:26] <GreyVulpine> Have a good day then.
#291 [07:26] <NEUPAPIER> idk
#292 [07:26] <NEUPAPIER> you hack me?
#293 [07:27] * GreyVulpine kicked NEUPAPIER from #minecrafthelp (Reason: EUPAPIER :Go away.)
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#296 [07:29] <zohan> Hello
#297 [07:30] <GreyVulpine> Hello.
#298 [07:30] <zohan> I am having trouble signing into my minecraft
#299 [07:30] <GreyVulpine> What happens when you try?
#300 [07:31] <zohan> Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username.
#301 [07:31] <GreyVulpine> Are you sure you're using the right email address to log in with?
#302 [07:31] <zohan> Well the thing is I deleted my gmail account and now i've forgotten it
#303 [07:31] <zohan> so i can't use it to log in
#304 [07:32] <GreyVulpine> That'll be an issue. Please submit a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#305 [07:32] <GreyVulpine> They'll be able to help you recover your account, or change the email associated with it
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#310 [07:35] <zohan> hello
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#312 [07:35] <Aws9Gamer> why you didint help me
#313 [07:36] <GreyVulpine> Aws9Gamer - Andrio asked you a question 30 minutes ago. you never replied back to him
#314 [07:36] <zohan> i fairly remember migrating my account and now i cant remember the email
#315 [07:36] <zohan> to login to minecraft
#316 [07:37] <GreyVulpine> zohan - Please submit a support ticket to Mojang's Customer Support. They can help you recover your account. https://help.mojang.com/customer/portal/emails/new
#317 [07:37] <Andrio> mm
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#319 [07:37] <drj99_000> http://paste.ubuntu.com/12514021/
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#321 [07:37] <GreyVulpine> drj99_000 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#322 [07:39] <zohan> The thing is their asking for my account email address which i dont remember
#323 [07:40] <GreyVulpine> zohan - Then leave it blank.
#324 [07:40] <zohan> okay thanks
#325 [07:41] <zohan> also the order number is it sent to the paypal account email or the account email
#326 [07:41] <zohan> *minecraft account
#327 [07:41] <GreyVulpine> Either. You should have a history that you can look up if you log into your paypal account online.
#328 [07:42] <zohan> okay thank you
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#337 [07:57] <geovannyrs_> Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
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#342 [08:29] <Chad> My Minecraft crashes when I try to enter a world. I have WIn 10. I have tried reinstalling. I have tried moving back to an older version of Java that is working well with MC on another PC in our home. I can share the crash report here if requested.
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#344 [08:30] <Clock> ??> Chad launcher/crash-log
#345 [08:30] <Absol> Chad: We need to see your crash log, which appears after a crash.
#346 [08:30] <Absol> Chad: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#347 [08:30] <Chad> http://paste.ubuntu.com/12514248/
#348 [08:30] <Clock> Chad, what antivirus do you use?
#349 [08:32] <Chad> Windows Defender - or whatever Win 10 calls it
#350 [08:32] <Clock> ??> Chad tools/hjt
#351 [08:32] <Absol> Chad: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#352 [08:32] <Absol> Chad: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#353 [08:34] <Chad> http://paste.ubuntu.com/12514273/
#354 [08:35] <GreyVulpine> You also have mcafee.
#355 [08:35] <GreyVulpine> If you're not using it, I'd recommend uninstalling mcafee.
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#357 [08:37] <Chad> McAfee owns the content filter (SafeEyes) we use for our kids on all machines in our home. But it is running on two other Win 10 machines with MC and not interfering. Is that what you are referring to?
#358 [08:37] <GreyVulpine> Negative. Mcafee's own firewall service appears to be running on that computer. Mcafee's firewall also has been known to block minecraft quite readily.
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#360 [08:38] <Chad> OK, thanks. So what exactly do I need to uninstall?
#361 [08:38] <GreyVulpine> Mcafee's firewall. I do not know if just that component can be uninstalled. You may need to uninstall mcafee completely.
#362 [08:40] <haziq> i just redeemed my code for minecraft windows 10 edition, but when the windows store thing opened it didnt let me download for free, theres only 2 buttons which is $9.99 and free trial...help pls
#363 [08:40] <Chad> Hmm...I don't see anything re: McAfee or the firewall in my uninstall/change program window - not with the old app and not with the Win 10 one either.
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#368 [08:41] <GreyVulpine> Chad - Hmm, strange. Your paste at http://paste.ubuntu.com/12514273/ shows Mcafee's services on lines 92-95
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#370 [08:42] <GreyVulpine> Chad - Try Mcafee's uninstall utility at: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#371 [08:42] <Dragoderp221> my minecraft says it has to be updated drivers and this is the thing u need to see http://paste.ubuntu.com/12514315/
#372 [08:43] <GreyVulpine> Dragoderp221 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#374 [08:43] <Dragoderp221> NOOOOOOOOOOOOOOOOOOOOOOOO
#375 [08:44] <Dragoderp221> thank you though
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#383 [08:50] <Chad> OK, so the Mcafee removal tool says I have to reboot. Guess I'll be back...
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#391 [08:58] <Chad> Just wanted to come back and say that helped. Thanks to you guys for your servant hearts to help others.
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#395 [09:08] <Mr_CheeseOnion> I can't login anymore after 4 password resets, Mojang site will still say Error! Unknown e-mail address or password.
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#397 [09:09] <Mr_CheeseOnion> I recently migrated an MC acount to another mojang account but we cant figure out which email we used, can someone look it up?
#398 [09:09] <CubeTheThird> ??> Mr_CheeseOnion login/throttle
#399 [09:09] <Absol> Mr_CheeseOnion: Your login is being throttled, which will prevent you from logging in.
#400 [09:09] <Absol> Mr_CheeseOnion: You will have to wait 3 hours without logging in for it to reset.
#401 [09:09] <Mr_CheeseOnion> ben je nu helemaal mal?
#402 [09:10] <Mr_CheeseOnion> Cant you just reset my password so i can login into my account now?
#403 [09:10] <Mr_CheeseOnion> Cant you just reset my password so i can login into my account now?
#404 [09:10] * enzoh2006 [enzoh2006@notlogged] has left #minecrafthelp
#405 [09:10] <Mr_CheeseOnion> And look up on which Mojangacc my ingameacc is registered
#406 [09:10] <Mr_CheeseOnion> bedankt hea
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#409 [09:11] <Mr_CheeseOnion> I recently migrated an MC acount to another mojang account but we cant figure out which email we used, can someone look it up?
#410 [09:12] <CubeTheThird> Mr_CheeseOnion, test all your emails on http://www.minecraft.net/retrievename
#411 [09:12] <Mr_CheeseOnion> i will test it
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#417 [09:16] <MrNeedsHelp[> I cant login after a password reset on my mojang acc
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#419 [09:17] <CubeTheThird> ??> MrNeedsHelp[ login/throttle
#420 [09:17] <Absol> MrNeedsHelp[: Your login is being throttled, which will prevent you from logging in.
#421 [09:17] <Absol> MrNeedsHelp[: You will have to wait 3 hours without logging in for it to reset.
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#423 [09:18] <MrNeedsHelp[> are you CTRL+C CTRL+V aan t doen, meneertje ik kan je helpen?
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#450 [09:52] <frozen> hey guys for some reason i cant connect to my new dedi it says auth servers are down but status sites say its up ?
#451 [09:53] <CubeTheThird> frozen, the client or the server says this?
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#453 [09:54] <frozen> client says it but it only occurs when i connect to my server, i pinged through the ssh terminal to the auth servers and it times out.
#454 [09:54] <CubeTheThird> frozen, what IP address does it give you?
#455 [09:55] <frozen> Ehh i just used authserver.mojang.com
#456 [09:55] <frozen> Thing is when i ping from my pc no problems, but when i ping on my dedi it times out.
#457 [09:56] <CubeTheThird> frozen, oh, so your dedicated server can't reach it
#458 [09:56] <frozen> Yeah, but i already flushed the iptables + made an exception for the auth servers.
#459 [09:56] <frozen> Yeah, but i already flushed the iptables + made an exception for the auth servers.
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#461 [09:57] <CubeTheThird> frozen, run this command: dig +short authserver.mojang.com
#462 [09:58] <frozen> it gives the ip, but it's not the dns
#463 [09:58] <CubeTheThird> frozen, what IP does it give?
#464 [09:58] <frozen> 54.243.100.125
#465 [09:59] <CubeTheThird> that should be fine
#466 [10:00] <frozen> Well i've asked some other people over skype some can't connect to the auth servers other can.
#467 [10:00] <CubeTheThird> frozen, I'm not sure using iptables would be appropriate, since the IP for mojang services may change
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#469 [10:00] <frozen> i've flushed them
#470 [10:00] <frozen> to check if it was that.
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#472 [10:00] <Ender_> I have a problem
#473 [10:00] <CubeTheThird> frozen, it may also vary depending on your region. Certain people can connect while others cannot?
#474 [10:00] * robinp7720 [robinp7720@notlogged] has joined #minecrafthelp
#475 [10:00] <CubeTheThird> Ender_, which is?
#476 [10:01] <frozen> no one can connect since the server is having issues, server's located in canada i'm from the netherlands
#477 [10:01] <CubeTheThird> frozen, if you temporarily disable iptables, do you still have issues?
#478 [10:01] <frozen> yeah
#479 [10:02] <CubeTheThird> frozen, are you using a hosting services for this server?
#480 [10:02] <frozen> Yes, OVH
#481 [10:02] <Ender_> I tried to log in to my minecraft account but it says "Sorry, But your username or password is incorrect!" under it it says.. " (InvalidCredentialsException: Invaild Credentials."
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#483 [10:02] <CubeTheThird> frozen, you may want to contact the service provider about the issue. Sounds like something is being blocked on that end. Not sure what though
#484 [10:02] <CubeTheThird> Ender_, have you tried resetting your password?
#485 [10:02] <Ender_> yes
#486 [10:03] <Ender_> About 2x
#487 [10:03] <frozen> Cube the thing is, it's not just me who's having issues, other people can't connect or ping the auth servers and they are doing it from their home pc, can this be related to the amazon servers crash ?
#488 [10:04] <CubeTheThird> .mcstatus
#489 [10:04] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
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#492 [10:04] <frozen> Mc status has been on online all morning kept checking it
#493 [10:04] <frozen> That's the weird thing.
#494 [10:04] <Ender_> ...
#495 [10:04] <CubeTheThird> frozen, I have no idea. I'm not aware of connection issues to auth services. Can you try connecting to this server: mctest.ae97.net
#496 [10:04] <CubeTheThird> ??> Ender_ login/throttle
#497 [10:04] <Absol> Ender_: Your login is being throttled, which will prevent you from logging in.
#498 [10:04] <Absol> Ender_: You will have to wait 3 hours without logging in for it to reset.
#499 [10:05] <Ender_> ah ok
#500 [10:05] <xander710> my screen move automatic in minecraft can anyone help me?
#501 [10:05] <Ender_> Thanks...
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#503 [10:05] <frozen> I'll try to connect cube but i'm pretty sure I can connect without any issues since i've not been having any issues with other servers.
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#506 [10:06] <frozen> could connect without any issues.
#507 [10:06] <CubeTheThird> frozen, then the issue is on your server's end
#508 [10:07] <frozen> how come other people are having the same issue? but thanks for the help.
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#510 [10:07] <CubeTheThird> frozen, what 'other people' are you referring to?
#511 [10:07] * CrystalMare is now known as Crystal|AFK
#512 [10:08] <frozen> before i came here i've contacted some other owners/devs on skype we've been discussing this for 1-2 hours now and some people cant seem to connect to the auth servers we all live in different countrys and some of the server owners are having the same issue but at different hosts
#513 [10:09] <CubeTheThird> frozen, I don't know what to tell you. If people are having issues connecting to auth servers, this chatroom typically gets flooded with them, and you're the first person I've seen with issues today
#514 [10:10] <frozen> Well i hope this gets fixed soon, i'll just keep using my other dedicated server thing is its the same host but a different datacenter (region)
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#516 [10:12] <tegel> can i make a second account (I buyed a second redeem prepaid card) to the same e-mail adress?
#517 [10:12] <CubeTheThird> tegel, you cannot
#518 [10:12] <tegel> then i need another e-mail adress?
#519 [10:12] <robinp7720> you would need to get a second email
#520 [10:13] <tegel> ok, thanks :-)
#521 [10:13] <CubeTheThird> tegel, you may need another email address. Some email providers accept emails from myemail@provider.com and myemail+1@provider.com so you could try that too
#522 [10:13] <tegel> thank you
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#524 [10:14] <frozen> Cube i kept pinging through the terminal and it managed to connect once but now its timing out again
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#526 [10:15] <CubeTheThird> frozen, I'm poking around asking. May be an issue with aws afterall
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#531 [10:20] <frozen> Well that's what most of us were thinking we just weren't sure.
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#533 [10:21] * clienthax waves at frozen
#533 [10:21] <frozen> hey haxy
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#538 [10:33] <mooshiemaster> i downloaded windows 10 and got a redemption code for minecraft beta 10. I redeem it but when ran minecraft n my pc drivers where not allowing me to play minecraft. therefore i had to deinstall windows 10. I now have a new pc, but my mojang account is saying ive used my redemption code and now i cant download windows 10 minecraft. how do i resolve this
#539 [10:33] * dorinho1533 [dorinho1533@notlogged] has joined #minecrafthelp
#540 [10:33] <CubeTheThird> mooshiemaster, did you login to windows 10 using the same account that you redeemed it on?
#541 [10:34] <robinp7720> Once you have redeemend it, the win 10 version is linked to your microsoft account
#542 [10:34] <robinp7720> and only works on win 10
#543 [10:34] <mooshiemaster> oh i see. so i would need to contact micosoft then?
#544 [10:35] <robinp7720> No
#545 [10:35] <mooshiemaster> oh
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#547 [10:35] <robinp7720> Just log in with the microsoft account you used to redeem mc win 10
#548 [10:36] <CubeTheThird> make sure that you are logged in to Windows with the same account that you login to the xbox store too
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#565 [10:45] <MRGK> who cant i play minecraft
#566 [10:45] <CubeTheThird> MRGK, what's the problem?
#567 [10:45] <MRGK> it come error
#568 [10:45] * The_Hunter_777 [The_Hunter_777@notlogged] has joined #minecrafthelp
#569 [10:45] <CubeTheThird> MRGK, what does the error say?
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#574 [10:47] <pro4ya_> http://paste.ubuntu.com/12514858/
#575 [10:47] <pro4ya_> plz help
#576 [10:47] <pro4ya_> cant play minecraft
#577 [10:47] <CubeTheThird> pro4ya_, one moment
#578 [10:47] <MRGK> he say the game has crashed
#579 [10:48] <The_Hunter_777> I can not enter the minecraft, please help me
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#581 [10:48] <CubeTheThird> pro4ya_, try download and install catalyst software: http://support.amd.com/en-us/download/mobile?os=Windows+10+-+64
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#583 [10:48] <The_Hunter_777> It crashes when I select 'PLAY'
#584 [10:48] <CubeTheThird> MRGK, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#585 [10:48] <CubeTheThird> The_Hunter_777, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#586 [10:49] <pro4ya_> what do i have to do
#587 [10:49] <pro4ya_> to play minecraft
#588 [10:49] <The_Hunter_777> Already did that
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#590 [10:49] <CubeTheThird> pro4ya_, install the driver I gave you
#591 [10:49] <CubeTheThird> The_Hunter_777, then give the link here
#592 [10:49] <pro4ya_> where
#593 [10:50] <pro4ya_> sryy i know tthxx
#594 [10:50] <The_Hunter_777> Aqui está: http://paste.ubuntu.com/12514936/
#595 [10:50] <MRGK> i done it
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#597 [10:51] <CubeTheThird> MRGK, give the link to your paste here
#598 [10:51] <CubeTheThird> The_Hunter_777, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#599 [10:51] <The_Hunter_777> here it is: http://paste.ubuntu.com/12514936/
#600 [10:51] <MRGK> here http://paste.ubuntu.com/12514934/
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#602 [10:51] <CubeTheThird> MRGK, do you have a dxdiag report?
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#605 [10:52] <The_Hunter_777> Yeah, but now I will not be able to play minecraft with this video card?
#606 [10:52] <MRGK> yes i think
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#609 [10:53] <CubeTheThird> MRGK, give a URL to it here
#610 [10:53] <CubeTheThird> The_Hunter_777, not on windows 10
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#613 [10:54] <The_Hunter_777> Anyway, thanks for listening
#614 [10:54] <The_Hunter_777> :D
#615 [10:54] <MRGK> oh sorry i dont have it how can i do it?
#616 [10:54] <CubeTheThird> ??> MRGK win/dxdiag
#617 [10:54] <Absol> MRGK: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#618 [10:55] <MRGK> where i typing it?
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#622 [10:56] <CubeTheThird> MRGK, do what Absol said
#623 [10:59] <MRGK> http://paste.ubuntu.com/12515001/
#624 [10:59] <MRGK> here is it
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#627 [11:01] <FlippiX24> http://paste.ubuntu.com/12514995/
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#630 [11:01] <MRGK> what now?
#631 [11:01] <CubeTheThird> MRGK, one moment
#632 [11:01] <CubeTheThird> FlippiX24, one moment
#633 [11:01] <MRGK> ok
#634 [11:01] <CubeTheThird> MRGK, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#635 [11:01] <matyascz> pomoc
#636 [11:02] <CubeTheThird> FlippiX24, you did not paste the complete report onto the website
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#640 [11:02] <MRGK> yes i have my computer upgread to windows 10
#641 [11:03] <NyxVeyron> Hi . I own Minecraft 1.8.8 and wonder how do i implant the map "ASLEEP" ? have never done any of this why i need help.
#642 [11:03] <MRGK> need i windows 7?
#643 [11:03] <FlippiX24> ------------------ System Information ------------------ Time of this report: 9/21/2015, 17:54:00 Machine name: HELGA-HP Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150819-1946) Language: German (Regional Setting: German) System Manufacturer: Hewlett-Packard System Model: G5312de BIOS: BIOS Date: 09/08/10 14:17:58 Ver: 6.1
#644 [11:03] <Scheck> So my world had a problem trying to save and it corrupt saved. Then I tried to fix it but doing what a YouTube person did. It didn't work and I lost my world off of my ps4
#645 [11:03] <CubeTheThird> FlippiX24, paste it onto http://paste.ubuntu.com
#646 [11:03] <CubeTheThird> MRGK, you graphics card will only work on windows 7
#647 [11:04] <FlippiX24> http://paste.ubuntu.com/12515029/
#648 [11:04] <MRGK> oh i need a new graphics card or no?
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#650 [11:04] <CubeTheThird> FlippiX24, you didn't paste the whole thing
#651 [11:04] <CubeTheThird> MRGK, is your computer a desktop?
#652 [11:04] <MRGK> i play on laptop
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#655 [11:04] <CubeTheThird> MRGK, then you cannot get a new graphics card
#656 [11:05] <FlippiX24> my english ist not good :(
#657 [11:05] <MRGK> can i upgread it back to windows 7?
#658 [11:05] <CubeTheThird> FlippiX24, you are missing much of the report. You only put the beginning of it
#659 [11:05] <FlippiX24> german team?
#660 [11:05] <CubeTheThird> ??> MRGK win/downgrade
#661 [11:05] <Absol> MRGK: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#662 [11:05] <Aws9Gamer> help me my minecraft stell crashing can you fix it plz :"( im waitnig you form a 18 hours
#663 [11:06] <CubeTheThird> Aws9Gamer, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#664 [11:06] <Scheck> So I was on MC on my ps4 I was saving the game and it did not save. It had a corrupt save. I tried to fix it by try what a you tube person had done to fix his and it didn't work. Now I lost my whole world off the ps4
#665 [11:07] * FlippiX24 [FlippiX24@notlogged] has quit. (Quit: Web client closed)
#666 [11:07] <CubeTheThird> Scheck, was the world backed up on cloud storage?
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#669 [11:09] <NyxVeyron> how do i put a map into my game? map comes as a winzip folder, unzipped.
#670 [11:09] <Scheck> It was but in the attempt to fix it by following the YouTube person it was deleted.
#671 [11:09] <CubeTheThird> NyxVeyron, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#672 [11:09] <CubeTheThird> Scheck, then there is nothing I can recommend
#673 [11:10] <Scheck> So now it doesn't even show up in my select a world
#674 [11:10] <Scheck> Ok thanks
#675 [11:11] <Aws9Gamer> ---- Minecraft Crash Report ---- // I bet Cylons wouldn't have this problem. Time: 21/09/15 06:18 م Description: Unexpected error java.lang.RuntimeException: No OpenGL context found in the current thread. at org.lwjgl.opengl.GLContext.getCapabilities(GLContext.java:124) at org.lwjgl.opengl.GL11.glGetError(GL11.java:1299) at ave.b(SourceFile:832) at ave.av(SourceFile:894) at ave.a(SourceFile:325) at net.minecraft.client.main.Main.main(Sourc
#676 [11:11] <Aws9Gamer> http://paste.ubuntu.com/12515079/
#677 [11:12] <NyxVeyron> thank You CubeTheThird
#678 [11:13] <CubeTheThird> Aws9Gamer, in the "Edit Profile" menu, is the JVM arguments box checked?
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#683 [11:16] <Aws9Gamer> yes
#684 [11:16] <Aws9Gamer> no
#685 [11:16] <Aws9Gamer> what ?
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#687 [11:16] <Aws9Gamer> what ? haecked box
#688 [11:17] <CubeTheThird> Aws9Gamer, .. so which is it?
#689 [11:17] <Aws9Gamer> how
#690 [11:17] <Aws9Gamer> give somthing to now
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#692 [11:18] <CubeTheThird> Aws9Gamer, in the game launcher, click Edit Profile
#693 [11:19] <Aws9Gamer> ok what is the steb 2
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#696 [11:20] <Aws9Gamer> what i do now ?
#697 [11:20] <CubeTheThird> Aws9Gamer, is the box for JVM arguments checked?
#698 [11:21] <Aws9Gamer> -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
#699 [11:21] <Aws9Gamer> this is in the box
#700 [11:21] <InformatykXD> Hi ! I have question , i can't login to minecraft . I think my email is InformatykXd1@gmail.com ( InformatykXD) . What's now ?
#701 [11:21] <Bushyboy77> My son has created a world on minecraft xbox 360 edition and it now doesn't load. When you load it it just gets the blurred screen and the blue sky
#702 [11:21] <CubeTheThird> InformatykXD, what happens when you try logging in?
#703 [11:22] <Bushyboy77> No updates have been done recently
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#705 [11:22] <CubeTheThird> Bushyboy77, does this only occur on a specific world?
#706 [11:22] <Bushyboy77> He only has one world created
#707 [11:23] <Bushyboy77> He can create a new one
#708 [11:23] <Aws9Gamer> CubeTheThird what i do now
#709 [11:23] <InformatykXD> sorry but your username or password is incorrect ! Probably i forget email
#710 [11:23] <Aws9Gamer> ok i know
#711 [11:23] <CubeTheThird> ??> Aws9Gamer win/dxdiag
#712 [11:23] <Absol> Aws9Gamer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#713 [11:23] <CubeTheThird> InformatykXD, have you tried resetting your password?
#714 [11:23] <CubeTheThird> Bushyboy77, try that, see what happens?
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#717 [11:24] <InformatykXD> yeah but i don't get mail for mojang
#718 [11:24] <Bushyboy77> The link?
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#720 [11:24] <CubeTheThird> InformatykXD, how long have you waited for the email?
#721 [11:24] <CubeTheThird> Bushyboy77, no, creating a new world
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#724 [11:25] <InformatykXD> CubeTheThir one day . I have account for 2012
#725 [11:26] <InformatykXD> sorry for my english
#726 [11:26] <Bushyboy77> Trying now to create a new world
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#728 [11:26] <CubeTheThird> InformatykXD, you will have to contact Mojang about it then
#729 [11:26] <CubeTheThird> ??> InformatykXD mojang/email
#730 [11:26] <Absol> InformatykXD: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#731 [11:26] <Absol> InformatykXD: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#734 [11:29] <Bushyboy77> New world's created and saved
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#737 [11:30] <CubeTheThird> Bushyboy77, does it experience the same issue?
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#739 [11:32] <Bushyboy77> Just trying
#740 [11:33] <SirArndt> Hello, I have my name changed for two days and know I can´t use my networkserver, because my only my old Name SirArndt was in this world. Can you help me?
#741 [11:33] <CubeTheThird> SirArndt, sorry, what is it that you can't use?
#742 [11:33] <Bushyboy77> Yes it loads fine
#743 [11:34] <Bushyboy77> On the one that he's created for weeks we done get the initializing sever or the spawning bit
#744 [11:34] <CubeTheThird> Bushyboy77, ok. Sounds like there was a bug with the other world. Feel free to make a report about it on bugs.mojang.com for MCCE (minecraft console edition)
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#746 [11:35] <Bushyboy77> On thanks great
#747 [11:35] <SirArndt> My person in the game are new without things
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#751 [11:36] <CubeTheThird> SirArndt, is this in singleplayer or on a server?
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#753 [11:38] <SirArndt> It´s a networkserver (offline)
#754 [11:38] <SirArndt> with two pcs
#755 [11:38] <CubeTheThird> SirArndt, what's a 'networkserver' ?
#756 [11:40] * robinp7720 [robinp7720@notlogged] has quit. (Ping timeout: 378 seconds)
#757 [11:40] <SirArndt> multiplayer server
#758 [11:40] <CubeTheThird> SirArndt, what version is it running?
#759 [11:41] <SirArndt> but in the serverproperties: "online-mode=false" Version 1.8.8
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#761 [11:42] <CubeTheThird> SirArndt, ah, that would be why. In offline mode, you cannot verify a player UUID (which is used for player data). When you change your username, the fake UUID generated will also change
#762 [11:42] <CubeTheThird> SirArndt, you could rename the player data file, changing it from the old UUID to the new one
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#764 [11:43] <henke168> Hi, My brother bought a minecraft acc several years ago
#765 [11:43] <SirArndt> CubeTheThird, thanks. But how?
#766 [11:43] <henke168> When I'm now starting to play, my mom has changed emailaddress and can't access the account
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#768 [11:44] <CubeTheThird> henke168, please test all your emails on http://www.minecraft.net/retrievename
#769 [11:44] <CubeTheThird> SirArndt, do you have access to the server files?
#770 [11:44] <SirArndt> CubeTheThird, yes.
#771 [11:45] <CubeTheThird> SirArndt, in the player data folder
#772 [11:45] <SirArndt> CubeTheThird, do you mean the .dat files?
#773 [11:46] <CubeTheThird> SirArndt, that's right
#774 [11:46] <henke168> It's the password that she's forgotten, is there a way to get the new email associated with the acc?
#775 [11:46] <CubeTheThird> henke168, have you tried resetting the password?
#776 [11:47] <henke168> Yes, and a new one i sent to the email that she no longer has
#777 [11:47] <henke168> is*
#778 [11:47] <CubeTheThird> henke168, oh, so the email doesn't exist anymore?
#779 [11:48] <henke168> exactly
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#781 [11:48] <CubeTheThird> henke168, you will have to contact Mojang about that
#782 [11:48] <CubeTheThird> ??> henke168 mojang/email
#783 [11:48] <Absol> henke168: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#784 [11:48] <Absol> henke168: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#785 [11:48] <SirArndt> CubeTheThird, I found three .dat files but how can I change that?
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#787 [11:48] <henke168> thank you guys
#788 [11:49] <CubeTheThird> SirArndt, you will have to figure out which one is for your old user, and which one is for the new one
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#790 [11:50] <SirArndt> CubeTheThird, the namefile is: "a6aad663-7dc6-3e3d-99be-46faa90b6684" from yesterday. I thinks that my old account. Ok, and now?
#791 [11:50] <CubeTheThird> SirArndt, I recommend you make backups of the files. Delete the new one, and rename the old one to the name of the new one
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#793 [11:53] <SirArndt> CubeTheThird, NICE! Thanks you very mutch! It works. Thanks and bye.
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#804 [12:07] <Bubble4> Hello my name is Darcy and I need some help.mincraft won't load! I click on the app on my iPad and it doesn't load I'm stuck on the front page can someone help me?
#805 [12:09] <Bubble4> Anyone there
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#814 [12:16] <userforum_br> Hello, I was playing Minecraft on Xbox 360 in survival and when I went to get wood saw a player with the name of Entity 303.É a 'MOB' new help me my house was destroyed and had several end crosses head help !!!
#815 [12:17] <userforum_br> I was offline
#816 [12:17] <userforum_br> Help
#817 [12:18] <CubeTheThird> userforum_br, no such thing in vanilla minecraft. Any further discussion will have you kicked
#818 [12:19] <userforum_br> at least tell me who he was?
#819 [12:19] * CubeTheThird kicked userforum_br from #minecrafthelp (Reason: serforum_br :no such thing. You were warned)
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#829 [12:36] <martyn25> it will not lode after i updated to window 10
#830 [12:37] <martyn25> what can i do?
#831 [12:37] <GreyVulpine> And what happens when you try?
#832 [12:37] <martyn25> ---- Minecraft Crash Report ----
#833 [12:37] <GreyVulpine> martyn25 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#834 [12:37] <martyn25> come up
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#836 [12:39] <martyn25> what shoul i put in the poster bit
#837 [12:39] <GreyVulpine> Your name
#838 [12:39] <martyn25> http://paste.ubuntu.com/12515722/
#839 [12:40] <GreyVulpine> martyn25 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#840 [12:40] <martyn25> do you need the web like to that to
#841 [12:41] <GreyVulpine> Yes.
#842 [12:42] <martyn25> http://paste.ubuntu.com/12515745/
#843 [12:42] <GreyVulpine> martyn25 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#845 [12:43] <martyn25> but this is the only pc i have
#846 [12:43] <martyn25> so i have to down grade
#847 [12:44] <martyn25> what about intel driver update utility 2.2
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#849 [12:45] <martyn25> what about intel driver update utility 2.2
#850 [12:46] <martyn25> will that work with minecraft
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#852 [12:46] <GreyVulpine> martyn25 - It will not
#853 [12:46] <martyn25> ok so i need to down grade
#854 [12:47] <GreyVulpine> Yes.
#855 [12:47] <martyn25> but one of my firedns have minecraft on windows 10 and it works
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#857 [12:48] <martyn25> i reay do not wont to down grade
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#859 [12:48] <GreyVulpine> And Minecraft will not work on your computer unless something changes.
#860 [12:49] <ChromaRP> that change is downgrade
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#862 [12:49] <martyn25> well window 10 is wast of time getting
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#865 [12:50] <martyn25> just got it a well
#866 [12:50] <martyn25> *as
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#868 [12:51] <martyn25> do any of you have window 10?
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#872 [12:52] <martyn25> do any of you have window 10?
#873 [12:52] <martyn25> do any of you have window 10?
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#875 [12:52] <GreyVulpine> martyn25 - The issue isn't whether or not Minecraft works on Windows 10. It does. The issue is with your computer's video chipset not being supported under Windows 10. Intel has stopped releasing updated drivers for your Intel 4 series video chipset.
#876 [12:53] <martyn25> ok you expland it better now thnaks
#877 [12:54] <martyn25> going to down grade now
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#883 [13:03] <BjornGANGSTA> I can't open the game. I think my computer is to old (grafique card). Can you help me. Here my report http://paste.ubuntu.com/12515812/
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#885 [13:05] <_BlackLegSanji_> hello, I have a problem were when I try to join a server it says "java.lang.nullpointerexception group" and when I play singleplayer it crashes
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#894 [13:18] <_BlackLegSanji_> hello! So I have a problem when I join a server it says "java.lang.nullpointerexception group" and when I play singleplayer it just crashs
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#901 [13:36] <olkarpo> http://paste.ubuntu.com/12516113/ I have problems with my graphics.
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#904 [13:39] <Kenika> Hello :D i had a Router reset yesterday and now... all my ports ar killed. well i opened port 25565 but still doesent work no one can connect (me neither xD).. well i remember something other ports like SSL and HTTP (80) but the other i dont remember.. maybe anyone can help?
#905 [13:40] <CubeTheThird> olkarpo, your computer does not meet the minimum requirements for the game
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#919 [14:01] <BjornGANGSTA> I can't open the game. I think my computer is to old (grafique card). Can you help me. Here my report http://paste.ubuntu.com/12515812/
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#921 [14:03] <CubeTheThird> BjornGANGSTA, one moment
#922 [14:03] <CubeTheThird> BjornGANGSTA, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%20Vista%20-%2032
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#926 [14:15] <kmart> anyone using plug PE with minecraft pe v0.12.1 alpha?
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#930 [14:16] <kmart> when I try creative mode and use any .g commands nothing happens seems to only work in survival mode
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#932 [14:17] <Afootpluto> ??> kmart mods
#933 [14:17] <Absol> kmart: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#934 [14:17] <Absol> kmart: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#935 [14:18] <kmart> ok sorry and thanks
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#939 [14:19] <Dami3108> kann jemand deutsch?
#940 [14:20] <Dami3108> hallo
#941 [14:21] <Chicorico10> Hello, I have a problem. Because someone takes my personal informations, I deleted my E-Mail Adress, so i can´t sign in to Minecraft, and I forgot my security questions. I have a new adress and want to delivered my Minecraft Account to my new email adress, I register with my new EMail adress by Mojang.
#942 [14:21] <Chicorico10> ja kann deustch
#943 [14:22] <Chicorico10> Can someonwe help with my problem, which I told before?
#944 [14:22] <Dami3108> kann minwcraft nicht starten. habe windows 10.
#945 [14:23] <Afootpluto> ??> Chicorico10 mojang/email
#946 [14:23] <Absol> Chicorico10: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#947 [14:23] <Absol> Chicorico10: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#948 [14:23] <Chicorico10> java wird deinstalliert wenn du auf win10 umsteigst
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#950 [14:26] <Chicorico10> thx
#951 [14:26] <Chicorico10> bye
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#964 [14:46] <ULTRAAK> hi there
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#967 [14:48] <CubeTheThird> hello ULTRAAK
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#969 [14:48] <ULTRAAK> does minecraft complicated with win 10 because sense i upgrade my windows the performance of the game is low
#970 [14:48] <adav0812> i need a customer service rep to talk to me about a complain i have about the game
#971 [14:48] <ULTRAAK> just put your problem and they will answer u
#972 [14:49] <CubeTheThird> adav0812, what is this 'complaint'?
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#974 [14:49] <CubeTheThird> ULTRAAK, the PC edition is compatible with windows 10 yes
#975 [14:49] <adav0812> but this is something i need to speak to someone with verbally
#976 [14:49] <CubeTheThird> adav0812, you will not be able to do that
#977 [14:50] <ULTRAAK> i want to know why my game is very laggy i can't record a video for my youtube channel
#978 [14:50] <CubeTheThird> ULTRAAK, when you say lag, do you mean your FPS is low?
#979 [14:50] <ULTRAAK> yes
#980 [14:50] <CubeTheThird> adav0812, if you need help with something, please indicate what that is
#981 [14:51] <CubeTheThird> ULTRAAK, are you using mods?
#982 [14:51] <ULTRAAK> optfine
#983 [14:51] <ULTRAAK> only
#984 [14:51] <CubeTheThird> ULTRAAK, do you have performance issues without it?
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#986 [14:53] <ULTRAAK> hold on
#987 [14:54] <Linkoo> I have a problem with my minecraft and went on the support site and followed the instructions
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#989 [14:54] <CubeTheThird> Linkoo, what instructions did you follow?
#990 [14:54] <ULTRAAK> when i use the optfine mod it gives me more fps
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#993 [14:54] <Linkoo> let me check
#994 [14:55] <ULTRAAK> when u'am using win 8.1 my fps was very high
#995 [14:55] <CubeTheThird> ??> ULTRAAK win/dxdiag
#996 [14:55] <Absol> ULTRAAK: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#997 [14:55] <riqueyner> nome abre el juego
#998 [14:55] <riqueyner> q ago
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#1000 [14:56] <Linkoo> these are the instructions http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#1001 [14:56] <CubeTheThird> Linkoo, do you have a dxdiag report?
#1002 [14:56] <Linkoo> yes
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#1005 [14:56] <CubeTheThird> Linkoo, give a URL to that here
#1006 [14:57] <ULTRAAK> here http://paste.ubuntu.com/12516737/
#1007 [14:57] <CubeTheThird> ULTRAAK, is your computer a laptop?
#1008 [14:58] <Linkoo> give sec
#1009 [14:58] <ULTRAAK> yes
#1010 [14:59] <CubeTheThird> ULTRAAK, is it plugged in currently?
#1011 [14:59] <ULTRAAK> yes
#1012 [14:59] <Linkoo> here is my dxdiag http://paste.ubuntu.com/12516765/
#1013 [15:00] <CubeTheThird> ULTRAAK, can you make sure your computer's power settings are set to maximum performance?
#1014 [15:00] <CubeTheThird> Linkoo, you did not paste the complete report onto the website
#1015 [15:01] <ULTRAAK> yes my pc still at this mod when i play the game
#1016 [15:01] <Linkoo> here it is http://paste.ubuntu.com/12516785/
#1017 [15:01] <CubeTheThird> ULTRAAK, .. what?
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#1019 [15:02] <CubeTheThird> Linkoo, that is still not the complete report. It should be several hundreds of lines long
#1020 [15:02] <ULTRAAK> yes i set my pc at this mod when i play the game , sorry for my bad english
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#1022 [15:03] <CubeTheThird> ULTRAAK, what is your FPS at, typically?
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#1024 [15:03] <ULTRAAK> right now ?
#1025 [15:03] <CubeTheThird> ULTRAAK, yes, right now
#1026 [15:04] <Linkoo> k
#1027 [15:04] <ULTRAAK> at single player or multi player ?
#1028 [15:04] <Linkoo> here it really is http://paste.ubuntu.com/12516811/
#1029 [15:04] <CubeTheThird> ULTRAAK, singleplayer
#1030 [15:04] <ULTRAAK> hold on
#1031 [15:05] <CubeTheThird> Linkoo, sorry but your graphics card is not supported beyond windows 7. Also note, your computer does not meet the minimum requirements for the game
#1032 [15:06] <Linkoo> how do i fix it?
#1033 [15:06] <CubeTheThird> Linkoo, you will have to downgrade to windows 7, or use a different computer
#1034 [15:06] <CubeTheThird> ??> Linkoo win/downgrade
#1035 [15:06] <Absol> Linkoo: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1036 [15:06] <ULTRAAK> about 55 fps
#1037 [15:06] <Linkoo> k
#1038 [15:07] <CubeTheThird> ULTRAAK, is that with, or without optifine?
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#1040 [15:07] <ULTRAAK> with
#1041 [15:07] <CubeTheThird> ULTRAAK, and what is your render distance set to?
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#1044 [15:09] <ULTRAAK> 17 +far
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#1047 [15:09] <CubeTheThird> ULTRAAK, I'd recommend you turn that down to like 12
#1048 [15:09] <daisy> I cannot get on multiplayer all of a sudden - get error code that starts with - "screen java.lang.IllegalArgumentException: bad Base64 input character at 3773: 0 (decimal)
#1049 [15:10] * Aws9Gamer [Aws9Gamer@notlogged] has quit. (Quit: Web client closed)
#1050 [15:10] <CubeTheThird> daisy, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1051 [15:10] <ULTRAAK> it gives me about 60 fps
#1052 [15:10] <CubeTheThird> ULTRAAK, do you have vsync enabled?
#1053 [15:10] <ChickenTacoWings> So basically I press Play and it comes with the Mojang screen then it comes back with the normal screen and says that it failed and says something about Java Runtime Environment, please help!
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#1055 [15:11] <daisy> ok
#1056 [15:11] <ChickenTacoWings> Any help please?
#1057 [15:11] <CubeTheThird> ChickenTacoWings, is there a crash report?
#1058 [15:11] <CubeTheThird> daisy, there. delete the servers.dat file
#1059 [15:11] <ChickenTacoWings> Yes theres a folder
#1060 [15:11] <Linkoo> do i really have to downgrade?
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#1063 [15:12] <CubeTheThird> Linkoo, either that, or use a different computer
#1064 [15:12] <ChickenTacoWings> Please help ;-;
#1065 [15:12] <daisy> I deleted the server dat file
#1066 [15:13] <CubeTheThird> ChickenTacoWings, a folder?
#1067 [15:13] <CubeTheThird> daisy, try it again now
#1068 [15:13] <Linkoo> k
#1069 [15:13] <ChickenTacoWings> What do I do?
#1070 [15:13] <CubeTheThird> ChickenTacoWings, what folder are you talking about?
#1071 [15:14] <ChickenTacoWings> The folders in Open Dir
#1072 [15:14] <ULTRAAK> i can't find this options
#1073 [15:14] <CubeTheThird> ChickenTacoWings, those instructions were not for you. Only messages with your name are for you
#1074 [15:14] <CubeTheThird> ChickenTacoWings, again, do you have a crash report
#1075 [15:14] <CubeTheThird> ULTRAAK, what is your max FPS set to?
#1076 [15:15] <ULTRAAK> unlimited
#1077 [15:15] <ChickenTacoWings> Yes I do
#1078 [15:15] <CubeTheThird> ChickenTacoWings, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1079 [15:16] <ChickenTacoWings> Ok
#1080 [15:16] <CubeTheThird> ULTRAAK, hmm not sure what else to recommend. I don't see why your FPS would decrease after an upgrade to windows 10
#1081 [15:16] * user21345 [user21345@notlogged] has joined #minecrafthelp
#1082 [15:17] <ChickenTacoWings> It says a fatal error detected by Java Runtime Environment When I click play.
#1083 [15:17] * salagon10 [salagon10@notlogged] has joined #minecrafthelp
#1084 [15:18] <CubeTheThird> ??> ChickenTacoWings launcher/game-output
#1085 [15:18] <Absol> ChickenTacoWings: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1086 [15:18] <Absol> ChickenTacoWings: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1087 [15:18] <user21345> my account was hacked. I already sent the form via help.mojang.com and according to "When will I hear back" i should had an response from Mojang, bot not at all.
#1088 [15:18] <ULTRAAK> ok thank u
#1089 [15:18] <ULTRAAK> thanks for your time
#1090 [15:18] <salagon10> http://paste.ubuntu.com/12516879/
#1091 [15:18] <CubeTheThird> user21345, when did you send the email?
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#1093 [15:19] <CubeTheThird> salagon10, one moment
#1094 [15:19] <user21345> August, 23rd
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#1096 [15:19] <CubeTheThird> user21345, did you send them the transaction ID from your purchase?
#1097 [15:19] <user21345> yes
#1098 [15:19] <daisy> thank you - it worked - you made my day
#1099 [15:20] <CubeTheThird> user21345, hmm. Did you check your junk folder for the email?
#1100 [15:20] <user21345> all form completly filled
#1101 [15:20] <CubeTheThird> daisy, awesome
#1102 [15:20] <user21345> yes... :/
#1103 [15:20] <CubeTheThird> user21345, only thing I can recommend then is to keep waiting
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#1105 [15:20] <user21345> Ok.. ty.
#1106 [15:21] <user21345> been waiting a month already... :/
#1107 [15:23] <user21345> anyway... thanks for your time
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#1112 [15:31] <salagon10> hola
#1113 [15:32] <CubeTheThird> salagon10, download and install https://www.nvidia.com/download/driverResults.aspx/89878/en-us
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#1121 [15:38] <Wiktor> hello
#1122 [15:39] <Care_> Hello, My son is new to Minecraft on the PC and has done something and we can not figure it out! He can no longer break blocks, can someone help???
#1123 [15:39] <Anna> Hi, if you have a question, please ask Wiktor
#1124 [15:39] <Wiktor> My Minceraft Windws 10 version Code is invalid!
#1125 [15:39] <Anna> Uh. should have a commar in there. I was meaning Wiktor should ask
#1126 [15:39] <geraldbrent> Is he in adventure mode?
#1127 [15:39] <Anna> Care_: try "/gamemode 0"
#1128 [15:40] <Anna> or "/gamemode survival"
#1129 [15:40] <Wiktor> I ?
#1130 [15:40] * Sajuuk [Sajuuk@notlogged] has joined #minecrafthelp
#1131 [15:40] <Wiktor> My Minceraft Windws 10 version Code is invalid!
#1132 [15:41] <Sajuuk> hello I am trying to log into my account and keep getting "Error! Unknown e-mail address or password. "
#1133 [15:41] <CubeTheThird> Wiktor, you should contact microsoft support about that
#1134 [15:41] <CubeTheThird> Sajuuk, have you tried resetting the password?
#1135 [15:41] <Wiktor> I Dont know how this works
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#1137 [15:42] <Sajuuk> CubeTheThird, I did that but still get the same error.
#1138 [15:42] <Wiktor> How can i contnact microsoft
#1139 [15:42] <CubeTheThird> ??> Sajuuk login/throttle
#1140 [15:42] <Absol> Sajuuk: Your login is being throttled, which will prevent you from logging in.
#1141 [15:42] <Absol> Sajuuk: You will have to wait 3 hours without logging in for it to reset.
#1142 [15:42] <CubeTheThird> .g microsoft support
#1143 [15:42] <ExtremeBot> CubeTheThird: https://support.microsoft.com/ — Microsoft Support — Microsoft Help and Support provides support for Microsoft products. Find solutions for top issues, common problems or get support from a professional.
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#1145 [15:43] <Mojodo> Somone Stole my Minecraft account. I have proof, I have their name and email address it was changed to, but I cant change i back and i tried email support weeks ago. is ther a number I can call, or how do I get my account back?
#1146 [15:43] <Care_> He was in creative mode
#1147 [15:44] <Care_> he had a friend come over and he could not figure it out
#1148 [15:45] <Care_> I have erased all his worlds and had him start over to see if that would solve it, but it just made him mad....
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#1150 [15:45] <CubeTheThird> Mojodo, there is no number. You will just have to wait for Mojang to get back to you
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#1153 [15:46] <Mojodo> So I have no way to even see if they have gotten my request? they sent this "The e-mail address associated with your Mojang account has been changed to bager.zhur@yandex.ru. If you were not the one to request this change, your account may have been compromised. To dispute the change follow this link " but when i clicked the link it had expired...I can't even be sent a new link and just have to wait months to get back a stolen account
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#1155 [15:47] <Sajuuk> CubeTheThird, I reset paseword and I'm still running in to the same error.
#1156 [15:47] <CubeTheThird> Mojodo, they are backlogged with emails, so you just have to be patient
#1157 [15:47] <CubeTheThird> Sajuuk, read what Absol said. wait 3 hours before trying again
#1158 [15:49] <Sajuuk> CubeTheThird, ok thx
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#1160 [15:49] <Mojodo> Their failure to properly staff their billion dollar acquistion with SUPPOSRT STAFF hardly seems like my problem. If I can PROVE the account is mine tere should be a webform I can fill in to get it back, its a simple problem
#1161 [15:49] <Mojodo> Their failure to properly staff their billion dollar acquistion with SUPPOSRT STAFF hardly seems like my problem. If I can PROVE the account is mine tere should be a webform I can fill in to get it back, its a simple problem
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#1164 [15:50] * Lord_Ralex kicked Mojodo from #minecrafthelp (Reason: ojodo :There's no point arguing with people like you. Wait.)
#1165 [15:51] <Care_> Anyone??
#1166 [15:51] <Care_> Bump
#1167 [15:53] <Care_> Anna, is this for me?
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#1170 [16:03] <Wiktor> ok thx for all !
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#1174 [16:07] <CubeTheThird> Care_, can blocks not be broken in any world?
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#1187 [16:30] <Cabeah> We are playing on PS3 and did an update a few weeks ago. Ever since no progress is saving. I updated today and no changes. They always save before exiting. All building and worlds are lost anyway. We play off line.
#1188 [16:31] <Care_> cubeTheThird, none in any world
#1189 [16:32] <CubeTheThird> Care_, can you check the controls?
#1190 [16:32] <Cabeah> We have lost some amazing houses. Any ideas on how to start saving again?
#1191 [16:32] <Care_> I think so,lol what do I check for?
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#1195 [16:34] <CubeTheThird> Care_, the attack/destroy key
#1196 [16:34] <Cabeah> Minecraft in PS3 will not save any progress after update. Any ideas?
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#1198 [16:35] <Care_> What should it say?
#1199 [16:35] <CubeTheThird> Cabeah, I'd recommend you check on the minecraft forums, or but bug tracker about it. We don't often get Console edition questions
#1200 [16:35] <CubeTheThird> Care_, button 1 I believe
#1201 [16:35] <Care_> brb
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#1204 [16:37] <Care_> it does say button 1
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#1206 [16:39] <CubeTheThird> Care_, and in a singleplayer world, what happens when you press the left mouse button with a block in hand?
#1207 [16:39] <Care_> nothing
#1208 [16:40] <CubeTheThird> Care_, do you know what game mode is being used?
#1209 [16:41] <xStarry16x> every time i log into a multiplayer world, it has the little "downloading terrain" well after like 5 seconds i think its going to load, then it says "athentication to minecraft.net failed" idk why, also i tried getting help from y'all earlier but they kept syaing stuff that didn't make sense.
#1210 [16:41] * CrossBladez [CrossBladez@notlogged] has joined #minecrafthelp
#1211 [16:42] <CrossBladez> hello?
#1212 [16:42] <CubeTheThird> xStarry16x, a specific server, or any?
#1213 [16:42] <CubeTheThird> hello CrossBladez
#1214 [16:42] <CrossBladez> Guys i have a problem
#1215 [16:42] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#1216 [16:43] <CubeTheThird> CrossBladez, which is?
#1217 [16:43] <Care_> he said it is in creative mode and I checked and the ax dissapears when I hit the left button
#1218 [16:43] <CrossBladez> Its about my minecon cape
#1219 [16:43] <CubeTheThird> CrossBladez, please explain what the problem is
#1220 [16:44] <CrossBladez> How can i pm you?
#1221 [16:44] <CubeTheThird> CrossBladez, you don't. What's the problem
#1222 [16:44] <CrossBladez> So i dont have to say it in public chat
#1223 [16:44] <CubeTheThird> Care_, in game, enter this command: /gamemode creative
#1224 [16:44] <xStarry16x> Cubethethird, any
#1225 [16:44] <CubeTheThird> xStarry16x, can you try this one to test: mctest.ae97.net
#1226 [16:44] <GreyVulpine> CrossBladez - If this is an account related issue, all we're going to point you to, is Mojang's Customer Support.
#1227 [16:45] <xStarry16x> is that the server adress?
#1228 [16:45] <Care_> Ok, BRB
#1229 [16:45] <GreyVulpine> CrossBladez - Is this a minecon redemption issue?
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#1231 [16:45] <CrossBladez> Yes it just says invalid code
#1232 [16:45] <CubeTheThird> xStarry16x, that's right
#1233 [16:45] <xStarry16x> okay one minut
#1234 [16:45] <GreyVulpine> CrossBladez - Then please contact Mojang's Customer Support at: https://help.mojang.com/customer/portal/emails/new
#1235 [16:47] <xStarry16x> it says "failed to verify username"
#1236 [16:47] <Care_> ok, I don't know how to do that, I am so not up to this gaming stuff....
#1237 [16:48] <CubeTheThird> xStarry16x, did you recently change your username?
#1238 [16:48] <xStarry16x> yes
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#1240 [16:48] <CubeTheThird> Care_, press t in game to open the chat box
#1241 [16:48] <CubeTheThird> ??> xStarry16x launcher/relog
#1242 [16:48] <Absol> xStarry16x: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1243 [16:48] <Care_> lol ok, thanks
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#1245 [16:50] <Care_> ok, that's done
#1246 [16:50] * xStarry16x_ [xStarry16x_@notlogged] has joined #minecrafthelp
#1247 [16:51] <xStarry16x_> sorry if i missed something i had to exit and reload
#1248 [16:51] <CubeTheThird> ??> xStarry16x_ launcher/relog
#1249 [16:51] <Absol> xStarry16x_: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1250 [16:51] <CubeTheThird> Care_, see if blocks can be broken now
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#1252 [16:51] <Care_> ok
#1253 [16:52] <CrossBladez> Yo grey
#1254 [16:52] <GreyVulpine> CrossBladez - Yes?
#1255 [16:52] <xStarry16x_> thanks, see Absol that makes a lot more sense, last night you were speaking computer gibberish
#1256 [16:52] <CrossBladez> Do you know how to find old emails (like my mincraft Transaction Id)
#1257 [16:52] <CubeTheThird> xStarry16x_, Absol is a robot
#1258 [16:52] <Care_> no they can not
#1259 [16:53] <xStarry16x_> that make ALOT more sense!!!! ;)
#1260 [16:53] <CubeTheThird> Care_, hmm that's strange. Let's try resetting the game settings. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1261 [16:53] <GreyVulpine> CrossBladez - That's up to how you view emails, try the search function?
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#1263 [16:54] <Care_> oh gosh, I will try this...
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#1266 [16:55] <xStarry16x_> i did what absol told me to, now im going to try to play lets see if y'all are right!
#1267 [16:56] <Care_> Ihow do i do this, I am so sorry
#1268 [16:56] <CubeTheThird> Care_, so close the game, and re-open the game launcher (where you press play)
#1269 [16:56] * Rei_do_PVP [Rei_do_PVP@notlogged] has quit. (Quit: Web client closed)
#1270 [16:56] <CrossBladez> Ahh grey i cant i found all my emails with mojang and stuff but i can find my Transation code?!
#1271 [16:57] <CrossBladez> cant*
#1272 [16:57] <xStarry16x_> OMG IT WORKED YOU GUYS ROCKED (care_ be patient i was in tear last night because i couldn't figure'em out now i have problem #2 fixed!)
#1273 [16:58] <Care_> found it!
#1274 [16:58] <xStarry16x_> see*
#1275 [16:58] <Care_> lol
#1276 [16:58] <Care_> My first child was a girl...lol
#1277 [16:58] <CrossBladez> Does anyone here have a minecon cape they will give me.. I cant redeem mine for some reason if anyone gives it to me for free i will give you my steam or something
#1278 [16:58] * Lord_Ralex kicked CrossBladez from #minecrafthelp (Reason: rossBladez :CrossBladez)
#1279 [16:58] <Care_> we have no gamers in the family
#1280 [16:58] <CubeTheThird> Care_, you have the .minecraft folder open, or the launcher?
#1281 [16:58] <xStarry16x_> bye y'all good luck to those who have issues! some day we will be looking back on this sayng "i was dumb!" hahahaha BYE!
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#1283 [16:59] <Care_> neither I keep going back and forth
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#1285 [16:59] <Care_> open
#1286 [16:59] <CrossBladez> wtf
#1287 [16:59] <CrossBladez> Why did i get kicked
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#1289 [17:00] <CubeTheThird> Care_, sorry.. what?
#1290 [17:00] <Care_> what do you need me to do?
#1291 [17:01] <CubeTheThird> Care_, open the game launcher
#1292 [17:01] <Care_> ok
#1293 [17:02] <CubeTheThird> Care_, there, press Edit Profile -> Open Game Dir
#1294 [17:02] <Care_> ok
#1295 [17:03] <CubeTheThird> Care_, that should bring up the .minecraft folder. Delete the options.txt file there
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#1300 [17:05] <Care_> OMG, ok I believe I did that, lol
#1301 [17:05] <Care_> I am so computer challenged
#1302 [17:06] <CubeTheThird> Care_, after deleting it, run the game and try breaking things again
#1303 [17:06] <Care_> ok, brb
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#1305 [17:07] <speedfly200> I can t connect minecraft because its say that I don t have video driver!!! http://paste.ubuntu.com/12517657/
#1306 [17:07] <CubeTheThird> speedfly200, you did not paste the complete report onto the website
#1307 [17:08] <Care_> OMG, I am now the coolest mom to an 8 yo boy because of you, NOW what did I do??? LOL
#1308 [17:08] <KenzTheBuilder> I can't connect to Minecraft because it says I lack updated disk drivers... http://paste.ubuntu.com/12517681/
#1309 [17:08] <Care_> you are laughing at me aren't you?
#1310 [17:08] <Care_> you are laughing at me aren't you?
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#1312 [17:09] <CubeTheThird> Care_, not in the least. I don't have expectations on computer savvyness from individuals coming here. Glad it works!
#1313 [17:09] <CubeTheThird> KenzTheBuilder, one moment
#1314 [17:09] <KenzTheBuilder> Okay thanks
#1315 [17:09] <Care_> Thanks
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#1319 [17:10] <CubeTheThird> KenzTheBuilder, download and install the win 64 exe: https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
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#1321 [17:11] <KenzTheBuilder> Okay
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#1323 [17:12] <speedfly200> Can you help me!!!
#1324 [17:12] <speedfly200> ???
#1325 [17:12] <CubeTheThird> ??> speedfly200 win/dxdiag
#1326 [17:12] <Absol> speedfly200: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1327 [17:13] <speedfly200> I do it!!!
#1328 [17:13] <CubeTheThird> speedfly200, please give a URL to your complete dxdiag report here
#1329 [17:13] <speedfly200> http://paste.ubuntu.com/12517657/
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#1331 [17:14] <CubeTheThird> speedfly200, that report is incomplete. You did not paste all of it
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#1334 [17:15] <speedfly200> what do i need?
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#1337 [17:15] <CubeTheThird> speedfly200, you need to paste the complete report onto http://paste.ubuntu.com
#1338 [17:16] <Diamond21> preciso de ajuda o meu minecraft ta dando crash report eu ja fiz tudo q o site pediu e agora para finalizar?
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#1340 [17:17] <CubeTheThird> ??> Diamond21 lang/pt
#1341 [17:17] <Absol> Diamond21: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#1344 [17:18] <speedfly200> http://paste.ubuntu.com/12517756/
#1345 [17:18] <Diamond21> My minecraft is giving crash report What do I do to finish I already did all the site and now?
#1346 [17:18] <CubeTheThird> speedfly200, one moment
#1347 [17:18] <CubeTheThird> Diamond21, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1348 [17:19] <Diamond21> ok
#1349 [17:19] <CubeTheThird> speedfly200, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1350 [17:19] * iPeer|Away is now known as iPeer
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#1352 [17:19] <Diamond21> thank you
#1353 [17:19] <speedfly200> thank you
#1354 [17:20] <Diamond21> I already did it before and now?
#1355 [17:20] <CubeTheThird> Diamond21, give the link to your paste here
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#1357 [17:21] <Diamond21> What do you mean? I did not get it
#1358 [17:21] <CubeTheThird> Diamond21, did you paste the crash report onto http://paste.ubuntu.com ?
#1359 [17:22] <Diamond21> yes
#1360 [17:22] <CubeTheThird> Diamond21, copy the website address of your paste, and give it here
#1361 [17:22] <Diamond21> ok
#1362 [17:23] <Diamond21> http://paste.ubuntu.com/12517775/ that's it ?
#1363 [17:23] <CubeTheThird> Diamond21, yes, one moment
#1364 [17:24] <CubeTheThird> Diamond21, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1367 [17:25] <Diamond21> as well have q buy another video card?
#1368 [17:25] <REYES> my driver isnt working and idk which driver i need
#1369 [17:25] <CubeTheThird> REYES, do you have a dxdiag report?
#1370 [17:26] <REYES> no how do i make one?
#1371 [17:26] <CubeTheThird> Diamond21, yes, you could buy another video card
#1372 [17:26] <CubeTheThird> ??> REYES win/dxdiag
#1373 [17:26] <Absol> REYES: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1375 [17:26] <REYES> ok thank you
#1376 [17:26] <Diamond21> I use a TV as a monitor for my monitor burned it hinders something?
#1377 [17:27] <CubeTheThird> Diamond21, no, that shouldn't make a difference
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#1379 [17:27] <Diamond21> now only buying another video card it?
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#1382 [17:29] <REYES> http://paste.ubuntu.com/12517809/
#1383 [17:29] <REYES> there is the dxdiag
#1384 [17:29] <Diamond21> now only buying another video card it?
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#1388 [17:31] <Diamond21> CubeTheThird,now only buying another video card it?
#1389 [17:32] <Diamond21> ?
#1390 [17:32] <CubeTheThird> Diamond21, you can get an AMD or Nvidia graphics card, unless you choose to downgrade windows
#1391 [17:32] <REYES> can you tell me which driver i need?
#1392 [17:32] <CubeTheThird> REYES, one moment
#1393 [17:32] <REYES> ooh okay thanks lol
#1394 [17:32] <CubeTheThird> REYES, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1395 [17:32] <REYES> thank you :D
#1396 [17:32] <CubeTheThird> REYES, please note, your graphics card is not supported on newer editions of windows, so doing an upgrade is not recommended
#1397 [17:33] <Diamond21> as well as a downgrade?
#1398 [17:33] <CubeTheThird> ??> Diamond21 win/downgrade
#1399 [17:33] <Absol> Diamond21: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1400 [17:34] <Rochlelle> Is it possible to lock down Minecraft PE worlds you have created? I have made a couple of great worlds and my daughter has accidentally deleted 2 of them? Can I get these deleted worlds recovered on the iPad?
#1401 [17:34] <CubeTheThird> Rochlelle, I don't know of a feature that would restrict access. Not sure about recovery though. You might want to look on the minecraft forums about that one
#1402 [17:35] <Rochlelle> Thanks. Will try and investigate more about recovery then.
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#1410 [17:47] <Cameron> I need some help with my Merchant transaction ID for Minecraft so i can access my account on mojang
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#1412 [17:48] <CubeTheThird> Cameron, are you looking to recover the ID?
#1413 [17:48] <Cameron> yes
#1414 [17:48] <Cameron> ive tried 3 times to contact skrill
#1415 [17:48] <Cameron> and ive gotten no response
#1416 [17:49] <Cameron> also it was registered to my old email, cameron-kenny@clearwire.net, and it got shut down in late april
#1417 [17:49] <CubeTheThird> Cameron, by phone or email to contact skrill?
#1418 [17:49] <Cameron> email
#1419 [17:50] <Cameron> i cant call them because i never had a skrill account
#1420 [17:50] * souphacker [souphacker@notlogged] has joined #minecrafthelp
#1421 [17:51] <CubeTheThird> I wasn't aware you needed a skrill account to call them
#1422 [17:51] <CubeTheThird> ??< account/trans-id
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#1424 [17:52] <Cameron> yeah, but ive tried and i cant even do anything without entering my Skrill account id and then the pound key
#1425 [17:52] <CubeTheThird> ??< account/trans-id/skrill
#1426 [17:52] <CubeTheThird> Cameron, can you confirm with me what method of payment you used, and when you purchased your account?
#1427 [17:52] <Cameron> it was prior to 2012
#1428 [17:52] <Cameron> 2011-ish
#1429 [17:53] <Cameron> and it was through Visa i think
#1430 [17:53] <Cameron> i wasnt the one who bought it, my aunt did
#1431 [17:53] <CubeTheThird> Cameron, did she buy a gift code, or the full account for you?
#1432 [17:53] <Cameron> full account
#1433 [17:54] <CubeTheThird> Cameron, under your email, or hers?
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#1435 [17:54] <Cameron> it was through mine
#1436 [17:54] <Cameron> i think
#1437 [17:54] <CubeTheThird> Cameron, if that's the case, I'm surprised skrill hasn't gotten back to you
#1438 [17:55] <Cameron> i do know her email though if my Clearwire email doesnt have anything about it.
#1439 [17:56] <CubeTheThird> Cameron, hmm. You could ask her if she has an email with the transaction ID in it. My only other thought is that you aren't receiving the response because it's being dropped or blocked for some reason
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#1441 [17:57] <Cameron> ok i will try
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#1443 [17:58] <Alpha_Death> Whenever I try to install 1.8 Forge to my Minecraft, it crashes and says :
#1444 [17:58] <Alpha_Death> Caused by: java.lang.NullPointerException at net.minecraft.launchwrapper.LaunchClassLoader.findClass(LaunchClassLoader.java:182) ~[launchwrapper-1.11.jar:?] at java.lang.ClassLoader.loadClass(ClassLoader.java:424) ~[?:1.8.0_25] at java.lang.ClassLoader.loadClass(ClassLoader.java:357) ~[?:1.8.0_25] ... 23 more Exception in thread "main" [08:58:26] [main/INFO] [STDERR]: [java.lang.Throwable$WrappedPrintStream:println:748]: java.
#1445 [17:58] <Alpha_Death> pwease help
#1446 [17:59] <Alpha_Death> anyone there?
#1447 [18:00] <CubeTheThird> ??> Alpha_Death mods
#1448 [18:00] <Absol> Alpha_Death: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1449 [18:00] <Absol> Alpha_Death: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1450 [18:00] <Alpha_Death> i dont need support for mods
#1451 [18:00] <Alpha_Death> just the installation of the FML
#1452 [18:01] <CubeTheThird> Alpha_Death, we don't support 3rd party applications
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#1461 [18:08] <justincase> hi
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#1463 [18:08] <urielsalis> hi justincase
#1464 [18:09] <justincase> someone scamed me and took my account
#1465 [18:09] <urielsalis> ??> justincase mojang/email
#1466 [18:09] <Absol> justincase: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1467 [18:09] <Absol> justincase: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1472 [18:12] <CyberShadow> I need my account to be deleted but i cant pay the .10 cent fee for verification
#1473 [18:12] <urielsalis> CyberShadow, I dont think you are able to delete accounts
#1474 [18:13] <CyberShadow> Dam.
#1475 [18:13] <CyberShadow> Thx for the help anyways
#1476 [18:13] <CubeTheThird> accounts can be deleted. Not sure what this 10 cent verification thing is though
#1477 [18:13] <CyberShadow> Ok
#1478 [18:13] <CyberShadow> so i made a account
#1479 [18:13] <justincase> i cant do anything to get my account back
#1480 [18:13] <CyberShadow> and its giving me this stupid parent thing and i have to pay fricking .10 cents
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#1482 [18:13] <CubeTheThird> ahh the COPPA
#1483 [18:14] <urielsalis> CyberShadow, the only way to prove it is too make that payment
#1484 [18:14] <urielsalis> CyberShadow, Mojang does not profit from it, as the fees are higher than 10 cents
#1485 [18:14] <Lord_Ralex> (or emailing Mojang)
#1486 [18:14] <Cameron> CubeTheThird, i am certain my aunt doesnt have the merchant transaction ID
#1487 [18:14] <CyberShadow> ok
#1488 [18:14] <CyberShadow> thx
#1489 [18:14] <CyberShadow> bai
#1490 [18:14] <CyberShadow> bai
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#1492 [18:14] <CubeTheThird> Cameron, do you have an email under a different provider?
#1493 [18:15] <Cameron> define
#1494 [18:15] <Cameron> like Gmail or Clearwire?
#1495 [18:15] <CubeTheThird> ya
#1496 [18:15] <Cameron> i had a clearwire.net email, but clearwire shut down their email servers in late april
#1497 [18:16] <Cameron> and that is what my mojang account is linked to
#1498 [18:16] <CubeTheThird> Cameron, when you contacted skrill, did you specify to be contacted under a different email?
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#1501 [18:17] <Cameron> i sent it from my gmail, so i would've been expected to be contacted back from the sender email
#1502 [18:17] <MK> Hey all, I wanna make a resource pack for a server, but solely to rename some items. How can I go about doing that?
#1503 [18:17] <CubeTheThird> hmm
#1504 [18:17] <Cameron> plus i mentioned twice my clearwire email was shut down
#1505 [18:17] <MK> like eg. if I wanted to rename Iron to Foo.
#1506 [18:17] <urielsalis> MK, you can also rename items with command blocks
#1507 [18:17] <MK> I mean for all items.
#1508 [18:17] <MK> all of that item*
#1509 [18:18] <Cameron> i have no idea what to do now
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#1511 [18:18] <CubeTheThird> Cameron, have you checked your spam folder for the response?
#1512 [18:19] <Cameron> yes, there is nothing in my spam folder
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#1516 [18:20] <CubeTheThird> Cameron, have you seen this URL? https://help.skrill.com/en/ContactSkrill
#1517 [18:20] <ChimneyChanga> I'm getting an error when starting Minecraft after updating to Windows 10 all of my drivers are up to date. This is my DxDiag: http://paste.ubuntu.com/12517854/
#1518 [18:20] <Cameron> yes
#1519 [18:21] <CubeTheThird> ChimneyChanga, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1521 [18:22] <ChimneyChanga> I was afraid of that but I wanted a second opinion before going out and buying a new one. Graphics cards are the ones you physically install in the PC, right?
#1522 [18:22] <CubeTheThird> ChimneyChanga, that's right
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#1524 [18:22] <ChimneyChanga> Alright, well thanks for your help
#1525 [18:22] <Cameron> ive seen that url at least 3 times
#1526 [18:23] <CubeTheThird> Cameron, sorry, I don't know what else to recommend :\
#1527 [18:23] <Cameron> oh well, guess ill have to waste another 30 bucks to microsoft.
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#1529 [18:23] <X_Enigma_X> when i try to reset my password i dont get the email to reset the password
#1530 [18:23] <CubeTheThird> ??> X_Enigma_X mojang/email
#1531 [18:23] <Absol> X_Enigma_X: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1532 [18:23] <Absol> X_Enigma_X: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1533 [18:24] <Cameron> bummer
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#1541 [18:34] <Cameron> hey CubeTheThird, is there any possibility that you could change my mojang accounts email to my newer gmail account?
#1542 [18:34] <CubeTheThird> Cameron, we don't have access to that stuff here. This chatroom is run by volunteers
#1543 [18:35] <Cameron> ok sorry for asking
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#1545 [18:36] <MK> ahh I figured it out, this was easier than I anticipated. Just need to edit the language files!
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#1553 [18:56] <mom> I think someone hacked into my son's account. how do I fix this?
#1554 [18:57] <Major_Noodle> my game has crashed
#1555 [18:57] <Major_Noodle> my game has crashed
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#1559 [19:02] <Major_Noodle> they send me her for have some help with this when i go play appears a messenge of crashed
#1560 [19:02] <Major_Noodle> they send me her for have some help with this when i go play appears a messenge of crashed
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#1564 [19:06] <thatguy8080> so, i have a windows 10 computer, and i can't play minecraft due to this error:
#1565 [19:06] <thatguy8080> we're sorry, but it seems tehre was an error while trying to render aspects of the game.
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#1567 [19:07] <thatguy8080> i updated the drivers and did what the help page told me to, however, the same error happens no matter what
#1568 [19:07] <thatguy8080> is there any advice that anybody would lend me?
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#1571 [19:16] <thatguy8080> please respond whenever possible, thank you
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#1577 [19:23] <alzira> j/fgfjd
#1578 [19:23] <alzira> dgdfgfdgfdgfgdfgdfgdgdcxv ckdsuhyvepruigyçu huapapgluçlik
#1579 [19:23] <alzira> dddfdgfryywy
#1580 [19:24] <alzira> i5tr- djfhueeueiueieieiefmcm,lcvmx5496/79654cx6v4sffefsf
#1581 [19:24] <alzira> fdgbtrfghtdh
#1582 [19:24] <alzira> fth
#1583 [19:24] <alzira> fh
#1584 [19:24] * Absol kicked alzira from #minecrafthelp (Reason: lzira :Stop spamming)
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#1594 [19:39] <Criimsonn> Hi, my minecraft wont open...
#1595 [19:39] <urielsalis> hi again Criimsonn
#1596 [19:39] * xXdomobeastXx [xXdomobeastXx@notlogged] has joined #minecrafthelp
#1597 [19:39] <urielsalis> Criimsonn, what happens when you try?
#1598 [19:40] <Criimsonn> uriel whats up! long time no see :)
#1599 [19:40] <urielsalis> :)
#1600 [19:40] <Criimsonn> its on the taskbar and it shows that its opening and then it fades away
#1601 [19:40] <urielsalis> weird
#1602 [19:41] <urielsalis> Can we try with another launcher?
#1603 [19:41] <Criimsonn> Ive restarted once and it still happens
#1604 [19:41] <Criimsonn> sure, how though
#1605 [19:41] <urielsalis> ??> Criimsonn client/dl/win
#1606 [19:41] <urielsalis> ??> Criimsonn win/dl/client
#1607 [19:41] <urielsalis> ??> Criimsonn client/dl
#1608 [19:41] <urielsalis> Criimsonn, go to minecraft.net, download and select the standalone if you have the installer, or the installer if you have the standalone
#1609 [19:42] <Criimsonn> where is that
#1610 [19:42] <urielsalis> ??> Criimsonn dl/client/win
#1611 [19:42] <Absol> Criimsonn: Installer: https://launcher.mojang.com/download/MinecraftInstaller.msi
#1612 [19:42] <Absol> Criimsonn: Standalone: https://launcher.mojang.com/download/Minecraft.exe
#1613 [19:43] <Criimsonn> brb
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#1617 [19:45] <Criimsonn> Back.
#1618 [19:46] <Criimsonn> Now my file explorer is doing the same thing...
#1619 [19:47] <urielsalis> Criimsonn, uhm, if thats the case then it looks like its not caused by minecraft
#1620 [19:47] <urielsalis> Criimsonn, and judging your historial of issues here, I suggest that you do a clean install :
#1621 [19:47] <urielsalis> :P*
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#1625 [19:50] <GamingAllDay> I do not remember the email I used to sign up for the minecraft fourms
#1626 [19:50] <urielsalis> GamingAllDay, your question will be better answered in #minecraftforums :)
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#1629 [19:58] <sirhotalot> When I op myself everybody else in the world loses access to chests and creating/destroying objects. How do I fix this?
#1630 [19:59] <urielsalis> sirhotalot, is that a modded server?
#1631 [19:59] <sirhotalot> Using Forge
#1632 [19:59] <urielsalis> ??> sirhotalot mods
#1633 [19:59] <Absol> sirhotalot: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1634 [19:59] <Absol> sirhotalot: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1635 [20:00] <sirhotalot> TerraFirmaCraft mod
#1636 [20:00] <sirhotalot> I don't think it's a mod issue
#1637 [20:00] <sirhotalot> It's a server permissiosn issue
#1638 [20:00] <urielsalis> sirhotalot, can you try to recreate it in vanilla?
#1639 [20:01] <webrosc> the only permissions related to block breaking in vanilla are the spawn area, so if its happening outside of spawn then its a mod/plugin issue
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#1642 [20:04] <sirhotalot> That might be it then, I changed the spawn area to where we were building.
#1643 [20:05] <sirhotalot> I'll set spawn protection to 0
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#1653 [20:17] <AuthorOfOZ> Hello. My friend and I want to connect our computers and play her world. We are not on a local network, we are in different cities. We do not have realms.
#1654 [20:17] <urielsalis> ??> AuthorOfOZ mp/server-setup
#1655 [20:17] <Absol> AuthorOfOZ: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1656 [20:17] <AuthorOfOZ> We have tried direct connect with the IP address 66.xx.xxx.xx:32xxx
#1657 [20:17] <webrosc> AuthorOfOZ, then one of you will have to setup a server to play together on
#1658 [20:17] <webrosc> oh, you need to port forward too
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#1660 [20:18] <AuthorOfOZ> we can't just say "hey put in my ip" and go? that seem ssilly
#1661 [20:18] <webrosc> if you've not port forwarded then you won't be able to connect as the router wouldn't know what to do with the connection
#1662 [20:18] <urielsalis> and if you give us the ip+port we can check if its working
#1663 [20:18] <AuthorOfOZ> but okay, i will read through this
#1664 [20:18] <AuthorOfOZ> I would rather not disclose the ip
#1665 [20:19] <Afootpluto> why are people so scared of giving out ips?
#1666 [20:19] <webrosc> if your friend is hosting, they need to open the port, if you are hosting you need to open the pport
#1667 [20:19] <webrosc> because hackers
#1668 [20:19] <webrosc> or IS
#1669 [20:19] <webrosc> or hacking IS
#1670 [20:19] <AuthorOfOZ> she opened her world to LAN. That's not the same thing right?
#1671 [20:19] <webrosc> the most evil of terrorists
#1672 [20:20] <urielsalis> bz my haxxot skilzz can hax PESEES & X Bones
#1673 [20:20] <webrosc> open to lan still needs port forwarding to connect from outside of LAN
#1674 [20:20] <AuthorOfOZ> so does that link you provided give instructions on forwarding the port?
#1675 [20:21] <AuthorOfOZ> or can you just walk us through it here?
#1676 [20:21] <webrosc> we can direct you to a good website, port forwarding varies per router model
#1677 [20:21] <webrosc> portforward.com
#1678 [20:21] <webrosc> just find router model, choos minecraft server and it givs directions
#1679 [20:22] <webrosc> ignor the ads that site has, just click the continue button at top right
#1680 [20:22] <AuthorOfOZ> we don't have a "server" does that just mean the host machine?
#1681 [20:23] <webrosc> even though you are clicking open to lan, it is running a server in background
#1682 [20:23] <webrosc> infact minecraft always does that i think
#1683 [20:23] <urielsalis> yup, when you play singleplayer, you are playing in a integrated server
#1684 [20:24] <AuthorOfOZ> okay, that's what we want, to just join her single world
#1685 [20:24] <urielsalis> since 1.3.2 i think
#1686 [20:25] <AuthorOfOZ> does she need the exact model number or just NETGEAR in general?
#1687 [20:25] <AuthorOfOZ> (also we are reading what port forwarding IS since neither of us know)
#1688 [20:26] <AuthorOfOZ> she says "this is a lot of stuff I don't know how to do and I don't want to do it." I really wish playing minecraft direct connecting shouldn't be this hard
#1689 [20:27] <webrosc> AuthorOfOZ, its bacause your router will block unknown connections, this is standard, you have to tell the router to allow the connection, if you don't want to do this/can't do this then your only other option is to get a realm, or pay for a server hosting service
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#1691 [20:28] <webrosc> even a console will require port forwarding of some sort for some games
#1692 [20:28] <AuthorOfOZ> thanks webrosc, you have truely been helpful
#1693 [20:28] <AuthorOfOZ> we'll figure it out eventually
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#1701 [20:37] <brith2o> hello
#1702 [20:37] <brith2o> when I play minecraft 1.88 in local mode my cpu goes really high, 200+
#1703 [20:38] <Afootpluto> brith2o, ?
#1704 [20:39] <brith2o> single player mode, my cpu goes really high
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#1708 [20:39] <ChrisPlaysGames> Anyone from Mojang here?
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#1711 [20:39] <Afootpluto> ChrisPlaysGames, no, but we might be able to help
#1712 [20:40] <webrosc> ChrisPlaysGames, nope, they are all asleep as its 4am in sweden
#1713 [20:40] <ChrisPlaysGames> Afootpluto, one day I signed out my minecraft account and when i tried to sign back in it said that my account wasn't valid
#1714 [20:41] <ChrisPlaysGames> so i tried to log onto Mojang's website
#1715 [20:41] <Afootpluto> ChrisPlaysGames, did you try to reset your password?
#1716 [20:44] <ChrisPlaysGames> but then it said that my email wasn't a mojang account
#1717 [20:44] <ChrisPlaysGames> soz had to do something
#1718 [20:44] <ChrisPlaysGames> and yes i did
#1719 [20:44] <webrosc> whats your ingame name?
#1720 [20:44] <ChrisPlaysGames> it still didnt work
#1721 [20:44] <ChrisPlaysGames> ChrisPlaysGames
#1722 [20:45] <webrosc> account is still valid, so either you are typing in the wrong email, or you have triggered a lockout throttle
#1723 [20:45] <ChrisPlaysGames> im typing the right email
#1724 [20:45] <ChrisPlaysGames> it must be a lockout throttle
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#1726 [20:45] <ChrisPlaysGames> how do i fix that?
#1727 [20:45] <webrosc> use https://minecraft.net/retrievename to test ALL your emails to make sure the right one ois linked
#1728 [20:45] <Afootpluto> ??> ChrisPlaysGames login/throttle
#1729 [20:45] <Absol> ChrisPlaysGames: Your login is being throttled, which will prevent you from logging in.
#1730 [20:45] <Absol> ChrisPlaysGames: You will have to wait 3 hours without logging in for it to reset.
#1731 [20:45] <webrosc> you can't stop the throttle if thats the issue, just wait it out
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#1733 [20:46] <ChrisPlaysGames> ok yes im using the right email
#1734 [20:46] <ChrisPlaysGames> Absol what do you mean
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#1736 [20:47] <ChrisPlaysGames> this happned August 5th
#1737 [20:47] <ChrisPlaysGames> so its been a month and it still doesnt work
#1738 [20:47] <webrosc> why didn't you say that to begin with?
#1739 [20:47] <webrosc> contact Mojang and they can look into it
#1740 [20:47] <webrosc> ??> ChrisPlaysGames mojang/email
#1741 [20:47] <Absol> ChrisPlaysGames: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1742 [20:47] <Absol> ChrisPlaysGames: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1743 [20:48] <ChrisPlaysGames> ok thank you
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#1746 [20:50] <AnaxTreats> Hello?
#1747 [20:51] * ykyk [ykyk@notlogged] has joined #minecrafthelp
#1748 [20:51] <AnaxTreats> I play on minecraft 1.8 and when i log in, all skins in multiplayer and single player dont load
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#1750 [20:51] <AnaxTreats> they are just a bunch of like miss placed steves everywhere
#1751 [20:51] <AnaxTreats> i need help with this since it has been bugging me for a few monthes now
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#1753 [20:52] <ChrisPlaysGames> Absol
#1754 [20:53] * gfhsdjhfsv [gfhsdjhfsv@notlogged] has quit. (Client Quit)
#1755 [20:53] <ChrisPlaysGames> how long do you think it would take for Mojang to reply to my email?
#1756 [20:53] <AnaxTreats> i dunno they wont speak
#1757 [20:53] <AnaxTreats> ugh
#1758 [20:53] <webrosc> ChrisPlaysGames, read what absol said and you have your answer
#1759 [20:53] <webrosc> AnaxTreats, how fast is your internet?
#1760 [20:54] <AnaxTreats> preatty fast
#1761 [20:54] <webrosc> in numbers
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#1763 [20:54] <AnaxTreats> i have bright house road runner lightning
#1764 [20:54] <AnaxTreats> i dont know im only 11
#1765 [20:54] <webrosc> goto speedtest.net and run a test, link the results here
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#1768 [20:56] <ChrisPlaysGames> bye guys
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#1771 [20:56] <AnaxTreats> ok i am running test
#1772 [20:57] <AnaxTreats> my ping is 16ms
#1773 [20:58] <AnaxTreats> download speed is 12.50mbps
#1774 [20:58] <AnaxTreats> upload speed is 7.25mbps
#1775 [20:59] <AnaxTreats> heres a link
#1776 [20:59] <AnaxTreats> http://www.speedtest.net/my-result/4683191765
#1777 [21:00] <AnaxTreats> Hello???????????????????????????????????????????????????????????????????????????????????????????????????????
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#1780 [21:08] * guilherme [guilherme@notlogged] has joined #minecrafthelp
#1781 [21:09] <guilherme> w
#1782 [21:09] <guilherme> como q eu façopara istalar
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#1785 [21:15] <NokoNoko> http://paste.ubuntu.com/12518690/
#1786 [21:16] <NokoNoko> plis help me
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#1796 [21:35] <sirhotalot_> Is there any way to increase the efficiency of the vanilla server? When anybody is traveling it greatly increases lag, the server can't keep up with the ticks.
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#1801 [22:00] <Pangea> sirhotalot_, it depends a lot on the server specs
#1802 [22:00] <urielsalis> sirhotalot_, and if new terrain is being generate, it will lag a lot depending on the cpu
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#1812 [22:26] <sirerad> hello, i am having a problem with playing minecraft on my 360, i press play game and the whole screen darkens, when i load a game (new or saved) i cant look around at all. i switch profiles and its fine. it only happends to one of my accounts
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#1819 [22:32] <sirerad> hello, i am having a problem with playing minecraft on my 360, i press play game and the whole screen darkens, when i load a game (new or saved) i cant look around at all. i switch profiles and its fine. it only happends to one of my accounts
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#1827 [22:48] <austin355> i cant open my game because of pixel format not accelerated
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#1831 [22:59] <Willraasch> Hello
#1832 [22:59] <Willraasch> are there real people that can help me in here or is this just a chat
#1833 [23:00] <austin355> no one is online that can help so far
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#1835 [23:00] <austin355> lol
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#1838 [23:08] <Candigurl> I am having trouble... I am playing Pickle Pack Magical 2 and i built my house but now any kind of stairs in my world dont work i cant go up them without having to jump can anyone helo me
#1839 [23:09] <Candigurl> My Stairs dont work in my world how to fix them
#1840 [23:14] <Pangea> ??> Candigurl mods
#1841 [23:14] <Absol> Candigurl: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1842 [23:14] <Absol> Candigurl: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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