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#16 [00:57] <Spenciliquist> Hello, my modded survival world keeps crashing and it's getting to the point where I can no longer comprehend the crash reports
#17 [00:59] <Anna> ??> Spenciliquist mods
#18 [00:59] <Absol> Spenciliquist: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#19 [00:59] <Absol> Spenciliquist: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#20 [00:59] <Spenciliquist> Okay, thank you
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#25 [01:08] <I_Do_not_Know_o0> Hello guys! I have a question.Care to hear it?
#26 [01:10] <I_Do_not_Know_o0> How to create my own armor?
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#28 [01:12] <I_Do_not_Know_o0> Guys?
#29 [01:13] <I_Do_not_Know_o0> Ok, I give up.
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#31 [01:14] <Anna> *sigh* they leave while I type out a response
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#33 [01:15] <PirateAE> can someone help me with this crash (Modded) http://paste.ee/p/WlK9g
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#35 [01:20] <PirateAE> can someone help me with this crash (Modded) http://paste.ee/p/WlK9g
#36 [01:24] <Clock> ??> PirateAE mods
#37 [01:24] <Absol> PirateAE: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#38 [01:24] <Absol> PirateAE: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#42 [01:41] <help7> i forgot my security questions!
#43 [01:41] <help7> i need help recovering my account
#44 [01:42] <help7> And to also change my email address
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#47 [01:43] <help7> I forgot my security questions, i no longer have accesses to my email that is registered to this account. i really need help
#48 [01:43] <Clock> ??> help7 account/send-email
#49 [01:43] <Absol> help7: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#50 [01:43] <Absol> help7: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#62 [02:04] <itamardavid> hi
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#64 [02:05] <itamardavid> my minecraft is getting stuck
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#66 [02:05] <IAmSowwy> Hi
#67 [02:06] <itamardavid> Hi
#68 [02:06] <yjack> how to fix java.lang.nullpointer exception?
#69 [02:07] <IAmSowwy> minecraft won't start up for me. idk how to update graphics drivers
#70 [02:07] <Clock> ??> itamardavid launcher/game-output
#71 [02:07] <Absol> itamardavid: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#72 [02:07] <Absol> itamardavid: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#73 [02:07] <Clock> yjack, try connecting to this IP: mctest.ae97.net
#74 [02:08] <Clock> IAmSowwy, post the link to your dxdiag
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#76 [02:08] <itamardavid> OK, will update shortly
#77 [02:08] <IAmSowwy> http://paste.ubuntu.com/12529365/plain/
#78 [02:09] <IAmSowwy> that is the link ^
#79 [02:10] <yjack> clock.i cant open thats server
#80 [02:10] <Clock> yjack, do you get the same error message?
#81 [02:10] <yjack> yes
#82 [02:10] <Clock> ??> yjack win/reinst
#83 [02:10] <Absol> yjack: You may need to reinstall the locally installed files that Minecraft puts into place.
#84 [02:10] <Absol> yjack: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#87 [02:12] <itamardavid> here is the link fir the game output, http://paste.ubuntu.com/12529376/
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#89 [02:15] <IAmSowwy> http://paste.ubuntu.com/12529365/
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#91 [02:20] <yjack> absol.thats still not works
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#94 [02:24] <itamardavid> Absol, did you look at the game output I sent?
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#102 [02:36] <Chromaryu> (Actually, Absol is bot)
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#105 [02:48] <IAmSowwy_> http://paste.ubuntu.com/12529365/
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#123 [03:33] <gepigom> Unable to update the minecraft native launcher <--- Any idea???? I need help!
#124 [03:35] <gepigom> Unable to update the minecraft native launcher <---- Algun alma caritativa me puede echar un cable??? Hay alguien despierto a las 11 am??? XD
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#126 [03:41] <gepigom> Creo que más de uno necesita un cafe XD
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#132 [03:57] <itamardavid> hi, my minecraft is getting stauck. Running on Windows 8.1. Put the game outout here, http://paste.ubuntu.com/12529707/
#133 [03:57] <itamardavid> who can help?
#134 [03:57] <rymate1234> itamardavid: lemme take a look
#135 [04:02] <rymate1234> itamardavid: looks like there's an issue with the music files of the game
#136 [04:04] <rymate1234> ??> itamardavid win/reinst
#137 [04:04] <Absol> itamardavid: You may need to reinstall the locally installed files that Minecraft puts into place.
#138 [04:04] <Absol> itamardavid: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#142 [04:08] <itamardavid> thanks, Absol. Will try it
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#154 [05:12] <CheezMan13> hello
#155 [05:13] <CheezMan13> i have done everything but when i open minecraft it doesent work
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#158 [05:19] <BigRidge_> hey there, I'm trying to install the McDonalds mod for my son, but having a little trouble, I have minecraft forge for 1.7.10 but this mod seems to need forge for 1.7.4 ..?
#159 [05:19] <BigRidge_> And I don't see a download for forge for minecraft 1.7.4 can anybody help?
#160 [05:20] <BigRidge_> ok sorry, you only support non modded current releases.. ;(
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#163 [05:37] <monkeydog255> HElp ME! i have forge 1.8 and installed codechickencore and nei. i showed me the APPCRASH error
#164 [05:39] <monkeydog255> in minecraft i have the APPCRASH ERROR EVERYTIME@
#165 [05:39] <BigRidge_> @monkeydog255 perhaps head on over to irc.esper.net and join the #minecraftforge channel
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#167 [05:42] <Chromaryu> BigRidge_, This is espernet right?
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#175 [05:52] <SamLFord> I can't run the old minecraft version on windows 10
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#179 [05:57] <Judoio> What's up guys! I just recently re-formatted my PC, and I'm not too good with how this machine functions! I re-installed MC and I got an error which sent me here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/ I followed the green box and here's the link they advised me to send: http://paste.ubuntu.com/12530168/
#180 [05:57] <Judoio> Any help with it? ^
#181 [05:59] * theamper78 [theamper78@notlogged] has joined #minecrafthelp
#182 [06:00] <Judoio> Fucking shocking...
#183 [06:00] <Absol> Judoio: Please keep it civil
#184 [06:00] <Judoio> So many people, no one to help
#185 [06:00] <Judoio> What's up guys! I just recently re-formatted my PC, and I'm not too good with how this machine functions! I re-installed MC and I got an error which sent me here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/ I followed the green box and here's the link they advised me to send: http://paste.ubuntu.com/12530168/
#186 [06:02] <Chromaryu> >
#187 [06:02] <Chromaryu> Ok>
#188 [06:02] <Chromaryu> At your service Judoio
#189 [06:02] <Judoio> Thank you kind sir
#190 [06:02] <Judoio> !
#191 [06:03] * baoanphantan [baoanphantan@notlogged] has joined #minecrafthelp
#192 [06:03] <Chromaryu> ??> Judoio win/nvidia
#193 [06:03] <Chromaryu> ??> Judoio nvidia
#194 [06:03] * Peakee [Peakee@notlogged] has joined #minecrafthelp
#195 [06:03] <Judoio> Sorry?
#196 [06:03] <Peakee> Could anyone assist me in a problem i have started to have?
#197 [06:03] <Judoio> Nvidia what?
#198 [06:03] <Chromaryu> ??> Judoio gpu/nvidia
#199 [06:04] <Absol> Judoio: You can get drivers for NVIDIA GPUs here: http://www.nvidia.com/Download/index.aspx
#200 [06:04] <Peakee> I am getting the java.lang.NullPointerException: Group message
#201 [06:04] <Judoio> Yeah
#202 [06:04] <Chromaryu> Go get new Driver
#203 [06:04] <Judoio> Update?
#204 [06:04] <Chromaryu> ye
#205 [06:04] <Judoio> On the website or manually?
#206 [06:04] <Judoio> From control panel
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#208 [06:04] <Chromaryu> manually at website
#209 [06:04] <theamper78> Произошла ошибка при оформлении заказа, пожалуйста, проверьте информацию о кредитных картах и попробовать снова. ЧТО ДЕЛАТЬ???
#210 [06:04] <Judoio> okay ty
#211 [06:05] <Chromaryu> theamper78,
#212 [06:05] <Peakee> Could anyone help to fix this problem? Im getting the java.lang.NullPointerException: Group error message when i try to connect to a server
#213 [06:06] <Chromaryu> ??> Peakee win/dxdiag
#214 [06:06] <Absol> Peakee: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#215 [06:06] <theamper78> Произошла ошибка при оформлении заказа, пожалуйста, проверьте информацию о кредитных картах и попробовать снова. НЕ МОГУ КУПИТЬ ИГРУ,
#216 [06:06] <Peakee> Thanks Absol
#217 [06:06] <Chromaryu> ??> theamper78 lang/en
#218 [06:06] <Absol> theamper78: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#219 [06:07] <Chromaryu> Peakee, paste log at paste.ubuntu.com
#220 [06:07] <Chromaryu> ??> Peakee paste
#221 [06:07] <Absol> Peakee: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#223 [06:08] <theamper78> An error occurred when placing the order, please check the credit card information and try again. Can't buy the game, what to do???
#224 [06:09] <Chromaryu> No Idea. Check Credit card
#225 [06:10] <Peakee> Okay absol, Sorry i have used pasteBin, Hope thats alright?
#226 [06:10] <Peakee> http://pastebin.com/PeUeKS2W
#227 [06:10] <baoanphantan> dghj,mkl.
#228 [06:10] <baoanphantan> vhjlkl..mnggdfhbvgtjhjfgfgujkjhkhutfgvchgk
#229 [06:10] <baoanphantan> hgfbjgfk hjvci htkcvjhrkgm
#230 [06:11] <baoanphantan> kjfjgj njughsnjfjhjnhjchgjr
#231 [06:11] <baoanphantan> gkjfdjhrudghudngdsuhues
#232 [06:11] <Chromaryu> Don't Spam
#233 [06:11] <Chromaryu> ^^
#234 [06:11] <baoanphantan> baoabhfj
#235 [06:11] <baoanphantan> h
#236 [06:11] <Chromaryu> ...
#237 [06:11] <theamper78> An error occurred when placing the order, please check the credit card information and try again. Can't buy the game, what to do??? The map is already checked, everything is normal. Who was that?
#238 [06:11] * baoanphantan [baoanphantan@notlogged] has quit. (Quit: Web client closed)
#239 [06:11] <Chromaryu> No Idea. Check Credit card, theamper78
#240 [06:11] <Peakee> I have also used ubuntu pastebin for you
#241 [06:11] <Peakee> http://paste.ubuntu.com/12530318/
#242 [06:12] <Chromaryu> Are you using mod? Or REs pack?
#243 [06:12] <theamper78> An error occurred when placing the order, please check the credit card information and try again. Can't buy the game, what to do??? The map is already checked, everything is normal. Who was that?
#244 [06:13] <Peakee> Im using optifine and no ResPack
#245 [06:13] <tyteen4a03> theamper78, what are you buying?
#246 [06:13] <Chromaryu> Remove Optifine. Peakee
#247 [06:13] <Chromaryu> Then Send us Crash log
#248 [06:15] <Peakee> Okay will do But it doesn't crash, It just doesn't let me connect to any server
#249 [06:15] <Peakee> http://prntscr.com/8jjavi
#250 [06:15] <tyteen4a03> ??> Peakee win/av/detect
#251 [06:15] <Absol> Peakee: Go to the Control Panel, Programs and Features (or Add/remove programs if you are on Windows XP), and tell us all entries that has the word "Antivirus", "Firewall", or "Security" in it.
#252 [06:15] <tyteen4a03> Chromaryu, what did you do
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#255 [06:15] <Chromaryu> o/ webrosc
#256 [06:15] <theamper78> "An error occurred when placing the order, please check the credit card information and try again." Can't buy the game Minecraft, what to do??? The map is already checked, everything is normal.
#257 [06:16] <tyteen4a03> theamper78, are you using a credit/debit card with your name embossed on it?
#258 [06:16] <theamper78> no
#259 [06:16] <tyteen4a03> theamper78, you cannot use prepaid debit cards to buy Minecraft
#260 [06:17] <Peakee> Im using Windows 10, I have avast
#261 [06:17] <tyteen4a03> theamper78, if you want to do that, buy a Minecraft gift card from a store
#262 [06:17] <tyteen4a03> Peakee, are you able to connect to mctest.ae97.net ?
#263 [06:17] <theamper78> An error occurred when placing the order, please check the credit card information and try again." Can't buy the game Minecraft, what to do??? Map already checked, everything is normal. The card is not registered.
#264 [06:17] <Peakee> Nope say error message -
#265 [06:18] <tyteen4a03> Peakee, which is?
#266 [06:18] <tyteen4a03> theamper78, you cannot use prepaid debit cards to buy Minecraft
#267 [06:18] <tyteen4a03> theamper78, if you want to do that, buy a Minecraft gift card from a store
#268 [06:18] <Peakee> Java.lang.NullPointerException: Group
#269 [06:19] <tyteen4a03> ??> Peakee tools/hjt
#270 [06:19] <Absol> Peakee: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#271 [06:19] <Absol> Peakee: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#272 [06:19] <Peakee> Ummm
#273 [06:19] <Peakee> Okay?
#274 [06:20] <Peakee> Strange name HiJackThis
#275 [06:20] <Peakee> hahaa
#276 [06:20] <Peakee> But give me 2 secs
#277 [06:21] <Chromaryu> TMHJT
#278 [06:21] <Peakee> There you go
#279 [06:21] <Peakee> http://paste.ubuntu.com/12530353/
#280 [06:21] <Peakee> frin HiJackThis
#281 [06:21] <Peakee> From*
#282 [06:25] * {0xc6} [{0xc6}@notlogged] has joined #minecrafthelp
#283 [06:25] <tyteen4a03> Peakee, a second
#284 [06:27] * Wmmer [Wmmer@notlogged] has joined #minecrafthelp
#285 [06:27] <tyteen4a03> Peakee, have you tried restarting the computer?
#286 [06:27] <Wmmer> Hiii
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#288 [06:29] <Peakee> I havn't Tyteen4a03 hahaa XD
#289 [06:29] <Peakee> I will try that now, Give me few minutes and i will connect again
#290 [06:29] <tyteen4a03> Peakee, firstly, try restarting the computer; if that doesn't work, uninstall Avast, restart then try again
#291 [06:30] <Peakee> Imnot uninstalling avast... Its my main anti virus haha and before today ive had it for about 6months and nothing has gone wrong
#292 [06:30] <Peakee> Im not*
#293 [06:30] <Peakee> Until now
#294 [06:31] <Peakee> But be right back, Going to restart
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#310 [07:22] <Peakee> Hey Sorry its taken me so long to get back on, My internet stopped working :/
#311 [07:23] <Peakee> But it is working now finally!
#312 [07:23] <Peakee> I found the issue being avast firewall
#313 [07:23] <Peakee> Avast being my anti virus programm
#314 [07:24] <spookygirl101> Hi, I can't get my minecraft to work. I don't really understand what happened. It took me to a tech support browser, which didn't work. Then it took me through a couple steps which led me to make an ubuntu paste bin. But I genuinely don't understand wtf is going on
#315 [07:25] <spookygirl101> I typed so much oh my god
#316 [07:25] <Andrio> Indeed...
#317 [07:26] <spookygirl101> I can send a gyazo link if that'll help anyone understand what my problem is better
#318 [07:26] <Andrio> Did you... type out the entire contents of the Ubuntu Pastebin post?
#319 [07:27] <spookygirl101> Okay like I don't understand what it is like I pasted it there and I don't know what it is
#320 [07:28] <Andrio> OK... but did you type it?
#321 [07:28] * viktor40 [viktor40@notlogged] has joined #minecrafthelp
#322 [07:28] <Andrio> As opposed to copying and pasting?
#323 [07:28] <spookygirl101> no i didnt type i wouldnt waste my time
#324 [07:28] <Andrio> Good
#325 [07:28] <Peakee> I was going to laugh so hard then if you said you typed it out
#326 [07:28] <Andrio> May I see a link to your post?
#327 [07:29] <spookygirl101> ok like no bc i dont know what it is and if its something that can let you hack me then like thats a problem
#328 [07:29] * kingfatih [kingfatih@notlogged] has joined #minecrafthelp
#329 [07:29] <kingfatih> http://paste.ubuntu.com/12530584/
#330 [07:29] <Andrio> Well, it isn't.
#331 [07:30] <Andrio> It only contains information about your computer's hardware, operating system and name.
#332 [07:30] <Andrio> And no one outside of your network can use that name to do much.
#333 [07:30] <Peakee> ^ he helped me about 15minutes ago, so its fine
#334 [07:30] * Zxar [Zxar@notlogged] has joined #minecrafthelp
#335 [07:30] <spookygirl101> http://paste.ubuntu.com/12530556/
#336 [07:30] <Andrio> You weren't even here 15 minutes ago...
#337 [07:30] * Rick_ [Rick_@notlogged] has joined #minecrafthelp
#338 [07:31] * Zxar [Zxar@notlogged] has quit. (Client Quit)
#339 [07:31] <Peakee> I was.....
#340 [07:31] <Andrio> I saw you an hour ago
#341 [07:31] <Andrio> kingfatih, I'm afraid your graphics hardware is not supported on Windows 8.
#342 [07:31] <spookygirl101> you guys sure love to type w a lot of periods
#343 [07:31] <spookygirl101> who me?
#344 [07:31] <Andrio> You'll need to downgrade to Windows 7, or use a newer PC.
#345 [07:31] <Andrio> ...
#346 [07:31] <Andrio> ??> spookygirl101 IRC/multitasking
#347 [07:31] <spookygirl101> i have windows 10
#348 [07:31] <Absol> spookygirl101: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#349 [07:32] <Andrio> spookygirl101, actually, you seem to have the same problem.
#350 [07:32] <Peakee> I guess it was an hour ago then :/ Either way i was here and someone helped me
#351 [07:32] <kingfatih> okay thanks
#352 [07:32] <Andrio> mm
#353 [07:32] <spookygirl101> oh im blind my b yall
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#363 [07:51] * Crystal|AFK is now known as CrystalMare
#364 [07:53] * nodrugneeded [nodrugneeded@notlogged] has joined #minecrafthelp
#365 [07:56] <nodrugneeded> My minecraft continues to sy that it has run out of memory, but I tried everything to undone this! It started after I changed my ressource pack. Can you help me guys?
#366 [08:01] <Andrio> So remove the resource pack
#367 [08:01] <Andrio> Or use a lower-resolution version.
#368 [08:01] * Jademalo [Jademalo@notlogged] has quit. (Ping timeout: 198 seconds)
#369 [08:01] <Andrio> ??> nodrugneeded launcher/.minecraft
#370 [08:01] <Absol> nodrugneeded: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#371 [08:01] * {0xc6} [{0xc6}@notlogged] has joined #minecrafthelp
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#377 [08:12] <sa> test
#378 [08:13] <CubeTheThird> 123
#379 [08:13] <Chromaryu> Test!
#380 [08:16] * knowekk [knowekk@notlogged] has joined #minecrafthelp
#381 [08:16] * Bloodybigfoot [Bloodybigfoot@notlogged] has joined #minecrafthelp
#382 [08:16] <Bloodybigfoot> Hello
#383 [08:16] <CubeTheThird> hello Bloodybigfoot
#384 [08:16] <Bloodybigfoot> I loaded a mod and My game crashed
#385 [08:17] <Bloodybigfoot> ---- Minecraft Crash Report ---- // Hey, that tickles! Hehehe! Time: 9/23/15 9:13 AM Description: There was a severe problem during mod loading that has caused the game to fail net.minecraftforge.fml.common.LoaderException: java.lang.NoClassDefFoundError: net/minecraftforge/common/config/Configuration at net.minecraftforge.fml.common.LoadController.transition(LoadController.java:163) at net.minecraftforge.fml.common.L
#386 [08:17] * knowekk [knowekk@notlogged] has quit. (Client Quit)
#387 [08:17] <CubeTheThird> Bloodybigfoot, I recommend you remove the mod then
#388 [08:18] <Bloodybigfoot> Then....
#389 [08:18] <Bloodybigfoot> I was using 2 mods BTW
#390 [08:19] <Bloodybigfoot> Umm........
#391 [08:19] <Bloodybigfoot> Hello?
#392 [08:20] <Andrio> Try to play Minecraft again?
#393 [08:20] <Bloodybigfoot> Ok
#394 [08:20] <Andrio> We don't support mods here.
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#397 [08:26] <Bloodybigfoot> http://pastebin.com/bKPJk73Z
#398 [08:26] <Bloodybigfoot> Still wont work
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#403 [08:28] <CubeTheThird> Bloodybigfoot, sorry, we still don't support mods here
#404 [08:28] <Bloodybigfoot> );
#405 [08:28] <Bloodybigfoot> where can I go then
#406 [08:28] <Bloodybigfoot> for someone to help
#407 [08:28] <CubeTheThird> Bloodybigfoot, I recommend you look for a forum or support site for the mod(s) you're having trouble with
#408 [08:29] * stern934 [stern934@notlogged] has joined #minecrafthelp
#409 [08:29] <Bloodybigfoot> Ok
#410 [08:29] <Bloodybigfoot> Bai
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#415 [08:31] <adeel> MINCRAFT
#416 [08:31] <stern934> Hello, my minecraft crashed everytime. i installed the new minecraft installer and it still not work. i try to follow what you say but it didn't work. if i try to start minecraft crashed it. and sorry for the bad english, i'm german.
#417 [08:31] <adeel> NO
#418 [08:31] <Chromaryu> adeel, caps^^
#419 [08:31] * HELPME [HELPME@notlogged] has joined #minecrafthelp
#420 [08:31] <CubeTheThird> stern934, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#421 [08:31] <adeel> SHE NOT WRK
#422 [08:31] <Chromaryu> adeel, caps^^
#423 [08:31] <CubeTheThird> adeel, stop with the caps
#424 [08:32] <adeel> OK
#425 [08:32] <adeel> HH
#426 [08:32] <adeel> CUB
#427 [08:32] <adeel> BAE
#428 [08:32] * CubeTheThird kicked adeel from #minecrafthelp (Reason: deel :adeel)
#429 [08:33] <stern934> how
#430 [08:34] <CubeTheThird> ??> stern934 win/edit
#431 [08:34] <Absol> stern934: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#432 [08:34] <stern934> :( ?
#433 [08:34] <CubeTheThird> stern934, read what Absol said
#434 [08:36] <stern934> i don't know
#435 [08:40] * delbella [delbella@notlogged] has joined #minecrafthelp
#436 [08:40] <delbella> I can't access my account
#437 [08:40] <CubeTheThird> delbella, what happens when you try?
#438 [08:42] * delbella_ [delbella_@notlogged] has joined #minecrafthelp
#439 [08:42] <delbella_> it says my password is wrong
#440 [08:42] <CubeTheThird> delbella_, have you tried resetting it?
#441 [08:42] <delbella_> i tried to change it but the new one doesn't work too
#442 [08:42] <delbella_> yes
#443 [08:43] <CubeTheThird> ??> delbella_ login/throttle
#444 [08:43] <Absol> delbella_: Your login is being throttled, which will prevent you from logging in.
#445 [08:43] <Absol> delbella_: You will have to wait 3 hours without logging in for it to reset.
#446 [08:43] <stern934> thats srsly... minecraft hexxit works w´but the normal minecraft not
#447 [08:43] <CubeTheThird> stern934, again, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#448 [08:43] <stern934> ??
#449 [08:44] * delbella [delbella@notlogged] has quit. (Ping timeout: 204 seconds)
#450 [08:44] <CubeTheThird> stern934, do you not have a crash report?
#451 [08:44] <stern934> i have it but i cant copy it
#452 [08:45] <CubeTheThird> <Absol> stern934: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#453 [08:45] <delbella_> ok thanks
#454 [08:47] <stern934> ok done
#455 [08:47] <stern934> what now?
#456 [08:47] <CubeTheThird> stern934, give the link to your paste here
#457 [08:47] <stern934> ---- Minecraft Crash Report ---- // On the bright side, I bought you a teddy bear! Time: 23.09.15 15:45 Description: Registering texture bqr: Unable to fit: glass_pane_top_blue - size: 512x512 - Maybe try a lowerresolution resourcepack? at bqo.c(SourceFile:56) at bqs.b(TextureMap.java:304) at bqs.a(TextureMap.java:121) at bqy.a(TextureManager.java:94) at bqy.a(TextureManager.java:76) at bqy.a(TextureManager.java:63) at azi.ad
#458 [08:47] <CubeTheThird> stern934, you installed a resource pack too large for your graphics card to handle
#459 [08:47] <stern934> oh
#460 [08:47] <stern934> how can i delete it
#461 [08:48] <stern934> or which recource pack
#462 [08:48] * mininion [mininion@notlogged] has joined #minecrafthelp
#463 [08:48] <CubeTheThird> stern934, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#464 [08:48] * Wolfi_J_898 [Wolfi_J_898@notlogged] has joined #minecrafthelp
#465 [08:48] <stern934> chromahills?
#466 [08:48] <CubeTheThird> what?
#467 [08:49] <stern934> i have 3 resource packs
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#469 [08:49] <Wolfi_J_898> i need help becouse i call minecraft an can not playng minecraft .... why?
#470 [08:49] <CubeTheThird> stern934, remove whichever one that is 512 in size
#471 [08:49] <stern934> 2 are sphax purebdcraft and 1 are chromahills
#472 [08:49] <stern934> ok
#473 [08:49] <CubeTheThird> Wolfi_J_898, what happens?
#474 [08:49] <stern934> done
#475 [08:50] <CubeTheThird> stern934, try now
#476 [08:50] <Wolfi_J_898> i have call minecraft and can`t play it
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#478 [08:50] * mininion [mininion@notlogged] has quit. (Client Quit)
#479 [08:50] <CubeTheThird> Wolfi_J_898, but what happens when you try? Why can't you play?
#480 [08:50] <stern934> thank you so much it works!
#481 [08:50] * Arsenije [Arsenije@notlogged] has joined #minecrafthelp
#482 [08:51] <stern934> now i can play without lags :)
#483 [08:51] * Trexsuperior [Trexsuperior@notlogged] has joined #minecrafthelp
#484 [08:51] <Arsenije> My account being hacked, and I have it, but I cant change username
#485 [08:51] <Arsenije> I bring it back
#486 [08:51] <Arsenije> With so much work
#487 [08:51] <Arsenije> Hard work
#488 [08:51] <Trexsuperior> i need help someone hacked my mc account
#489 [08:51] <CubeTheThird> Arsenije, how do you know it was hacked?
#490 [08:51] <CubeTheThird> Trexsuperior, what tells you it was hacked?
#491 [08:51] <Arsenije> Because I couldnt log in
#492 [08:51] <Trexsuperior> the username and password was change
#493 [08:52] <Arsenije> Yes
#494 [08:52] <CubeTheThird> Arsenije, have you tried resetting your password?
#495 [08:52] <Arsenije> Yes, I have premium now
#496 [08:52] <CubeTheThird> ??> Trexsuperior account/send-email
#497 [08:52] <Absol> Trexsuperior: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#498 [08:52] <Absol> Trexsuperior: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#499 [08:52] <stern934> ok bye
#500 [08:52] <Arsenije> But i want to change username
#501 [08:52] <CubeTheThird> Arsenije, and after the reset you still cannot login?
#502 [08:52] <Arsenije> Now I can
#503 [08:52] <Wolfi_J_898> Its komm eroor
#504 [08:52] <Arsenije> But I cant change username
#505 [08:53] <Arsenije> I dont want to be FrostyMLG
#506 [08:53] <CubeTheThird> Arsenije, what happens when you try?
#507 [08:53] <Arsenije> On MCSG
#508 [08:53] <Wolfi_J_898> why ?
#509 [08:53] <Arsenije> It is sick
#510 [08:53] <Arsenije> I must wait for 18 days
#511 [08:53] <CubeTheThird> Wolfi_J_898, is there a crash report?
#512 [08:53] <CubeTheThird> Arsenije, then wait 18 days?
#513 [08:53] <Arsenije> But I am Youtuber
#514 [08:53] <Arsenije> And how to record as FrostyMLG
#515 [08:53] * stern934 [stern934@notlogged] has quit. (Quit: Web client closed)
#516 [08:53] <Wolfi_J_898> I dont now
#517 [08:54] <CubeTheThird> Wolfi_J_898, is there an error message?
#518 [08:54] <Trexsuperior> idk my transcation id
#519 [08:54] <CubeTheThird> Trexsuperior, it should be in the confirmation email you received when you purchased your account
#520 [08:54] <Arsenije> CubeTheThird
#521 [08:55] * {0xc6} [{0xc6}@notlogged] has joined #minecrafthelp
#522 [08:55] <CubeTheThird> yes?
#523 [08:55] <Arsenije> Can you give me a chance to change username
#524 [08:55] <CubeTheThird> Arsenije, I cannot
#525 [08:55] <Arsenije> Why
#526 [08:55] <Wolfi_J_898> what to do please help me
#527 [08:55] <Arsenije> I cant record as FrostyMLG
#528 [08:55] <Arsenije> It is so sick
#529 [08:55] <CubeTheThird> Arsenije, we don't work for Mojang here. This chatroom is run by volunteers
#530 [08:55] <Arsenije> How to chat with Mojang?
#531 [08:55] <CubeTheThird> Wolfi_J_898, if you cannot explain what the problem is, then we cannot help you
#532 [08:56] <CubeTheThird> Arsenije, you don't
#533 [08:56] <CubeTheThird> Arsenije, if you send them a support email, it may take more than 18 days for them to get back to you. Just wait 18 days
#534 [08:57] <Wolfi_J_898> I can not play and just 25 euro added
#535 [08:58] <Wolfi_J_898> Hello ?
#536 [08:58] <CubeTheThird> Wolfi_J_898, why can you not play?
#537 [08:59] <Wolfi_J_898> Its is a eroor
#538 [08:59] <CubeTheThird> Wolfi_J_898, what does the error say?
#539 [08:59] * Arsenije [Arsenije@notlogged] has quit. (Ping timeout: 204 seconds)
#540 [09:00] <Wolfi_J_898> Uhoh,it looks like the game has crashed Sorry for theinconveniece
#541 [09:00] <CubeTheThird> Wolfi_J_898, is there a crash report?
#542 [09:01] <Wolfi_J_898> ÄÄÄÄÄHH yes
#543 [09:01] <CubeTheThird> Wolfi_J_898, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#544 [09:04] * feix0 [feix0@notlogged] has joined #minecrafthelp
#545 [09:04] <feix0> hey i need to change my account email because my last one is stolen
#546 [09:05] * bubugames [bubugames@notlogged] has joined #minecrafthelp
#547 [09:05] <Wolfi_J_898> Okay i hav call minecraft with a pacesave Card and then i dowload minecraft.exe for Java then i hav me Login and klicking Play and then .... error
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#553 [09:07] <Wolfi_J_898> Okay i hav call minecraft with a pacesave Card and then i dowload minecraft.exe for Java then i hav me Login and klicking Play and then .... error
#554 [09:08] * CrystalMare is now known as Crystal
#555 [09:08] <CubeTheThird> Wolfi_J_898, you did not follow my instructions
#556 [09:08] <harryfsv> Hi minecraft doesn'n start. there's a mistake with the graphic chip, if i understood it right. I have a ubuntu paste: http://paste.ubuntu.com/12531045/ It would be very nice, if someone could help me. and sorry for my bad english
#557 [09:08] <CubeTheThird> harryfsv, one moment
#558 [09:09] <Wolfi_J_898> sorry wait
#559 [09:09] <CubeTheThird> harryfsv, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#560 [09:10] <harryfsv> thx, i try it
#561 [09:13] * Kirito is now known as Bell
#562 [09:14] * XxBlazeBoyXx06 [XxBlazeBoyXx06@notlogged] has joined #minecrafthelp
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#564 [09:15] <XxBlazeBoyXx06> I downloaded windows 10 and minecraft wouldnt open so i followed the instructions and it still wont open what do i do
#565 [09:15] * yossel456 [yossel456@notlogged] has joined #minecrafthelp
#566 [09:15] <harryfsv> thx, i hope it worked. i have to restart. thx, have a good day
#567 [09:15] * leviticxs [leviticxs@notlogged] has joined #minecrafthelp
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#569 [09:15] <CubeTheThird> XxBlazeBoyXx06, is it telling you to update video drivers?
#570 [09:15] <leviticxs> I don't know the email I used for my mojang account
#571 [09:16] * felipe [felipe@notlogged] has joined #minecrafthelp
#572 [09:16] <XxBlazeBoyXx06> it says everything is up to date
#573 [09:16] <CubeTheThird> leviticxs, you can test your emails here: http://www.minecraft.net/retrievename
#574 [09:16] <CubeTheThird> XxBlazeBoyXx06, do you have a dxdiag report?
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#576 [09:16] <XxBlazeBoyXx06> yes i did that
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#578 [09:16] <leviticxs> I don't know the email though
#579 [09:16] <CubeTheThird> XxBlazeBoyXx06, give a link to your report here
#580 [09:16] <leviticxs> I have alot and tried alot
#581 [09:16] <CubeTheThird> leviticxs, you don't know what any of your emails are?
#582 [09:16] * PAULO [PAULO@notlogged] has quit. (Client Quit)
#583 [09:17] <CubeTheThird> leviticxs, you tested them on that website?
#584 [09:17] * HELPME [HELPME@notlogged] has quit. (Ping timeout: 204 seconds)
#585 [09:17] <XxBlazeBoyXx06> how do i do that
#586 [09:17] <CubeTheThird> ??> XxBlazeBoyXx06 win/dxdiag
#587 [09:17] <Absol> XxBlazeBoyXx06: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#588 [09:18] <XxBlazeBoyXx06> http://paste.ubuntu.com/12531107/
#589 [09:18] <CubeTheThird> XxBlazeBoyXx06, one moment
#590 [09:18] <XxBlazeBoyXx06> alright
#591 [09:18] * TheQueenOfSugar [TheQueenOfSugar@notlogged] has joined #minecrafthelp
#592 [09:19] <TheQueenOfSugar> Can you help me?
#593 [09:19] <CubeTheThird> XxBlazeBoyXx06, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#594 [09:19] <CubeTheThird> TheQueenOfSugar, with what?
#595 [09:20] <XxBlazeBoyXx06> im using a desktop computer right now
#596 [09:20] <TheQueenOfSugar> When ever I try logging in to Minecraft it says it crashes
#597 [09:20] <CubeTheThird> XxBlazeBoyXx06, then you could either downgrade, or get a new graphics card
#598 [09:20] <CubeTheThird> TheQueenOfSugar, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#599 [09:20] <XxBlazeBoyXx06> how do i get a new graphics card?
#600 [09:21] <TheQueenOfSugar> I already did and it sent me here
#601 [09:21] <CubeTheThird> XxBlazeBoyXx06, from a computer hardware store
#602 [09:21] <CubeTheThird> TheQueenOfSugar, give the link to your paste here
#603 [09:21] <XxBlazeBoyXx06> okay thank you very much CubeTheThird
#604 [09:21] <TheQueenOfSugar> Last time my dad did it with out having to get new graphics card
#605 [09:22] <CubeTheThird> TheQueenOfSugar, that message was not for you. Only messages with your name are for you
#606 [09:22] <TheQueenOfSugar> Okay
#607 [09:22] <CubeTheThird> TheQueenOfSugar, now, give the link to your paste here
#608 [09:23] * yossel456 [yossel456@notlogged] has joined #minecrafthelp
#609 [09:23] <TheQueenOfSugar> http://paste.ubuntu.com/12531149/
#610 [09:23] <CubeTheThird> TheQueenOfSugar, one moment
#611 [09:23] <TheQueenOfSugar> Okay
#612 [09:24] <CubeTheThird> TheQueenOfSugar, download and install https://www.nvidia.com/download/driverResults.aspx/60730/en-us
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#620 [09:28] <mwx3killer> hello
#621 [09:28] <CubeTheThird> hello mwx3killer
#622 [09:28] <mwx3killer> i cant join servers my connection is fine
#623 [09:29] * matteo [matteo@notlogged] has joined #minecrafthelp
#624 [09:29] <CubeTheThird> mwx3killer, what happens when you try?
#625 [09:29] <mwx3killer> it said failed to connect to server
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#627 [09:30] <CubeTheThird> mwx3killer, is that the exact error message?
#628 [09:30] <TheQueenOfSugar> It says to help your security this page has been blocked
#629 [09:30] <TheQueenOfSugar> When I try to download it
#630 [09:30] <CubeTheThird> TheQueenOfSugar, umm.. can you try with a different web browser?
#631 [09:31] <mwx3killer> i dont know then it said java.lang.nullpointerexception:group
#632 [09:31] <TheQueenOfSugar> Same thing happened
#633 [09:31] <mwx3killer> hello
#634 [09:31] <CubeTheThird> mwx3killer, what anti-virus and firewall software do you have?
#635 [09:31] * ShRules [ShRules@notlogged] has joined #minecrafthelp
#636 [09:31] <CubeTheThird> TheQueenOfSugar, you might need to adjust your security software if it's blocking it then
#637 [09:31] <TheQueenOfSugar> How
#638 [09:32] <mwx3killer> i dont know
#639 [09:32] <CubeTheThird> TheQueenOfSugar, I dono. What security software do you have?
#640 [09:32] <CubeTheThird> ??> mwx3killer tools/hjt
#641 [09:32] <Absol> mwx3killer: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#642 [09:32] <Absol> mwx3killer: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#643 [09:32] * Explodgamer [Explodgamer@notlogged] has joined #minecrafthelp
#644 [09:33] * {0xc6} [{0xc6}@notlogged] has quit. (Ping timeout: 198 seconds)
#645 [09:33] <TheQueenOfSugar> Malwarebytes Anti-Malware and Bitdefender Total Security 2015
#646 [09:34] <mwx3killer> what dose that means
#647 [09:34] * Explodgamer [Explodgamer@notlogged] has quit. (Client Quit)
#648 [09:35] <CubeTheThird> mwx3killer, do what Absol said
#649 [09:35] <mwx3killer> ok
#650 [09:35] <CubeTheThird> TheQueenOfSugar, so it's bitdefender that's blocking the download?
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#653 [09:40] <mwx3killer> i did what abso1 said
#654 [09:41] <CubeTheThird> mwx3killer, give the link to your paste here
#655 [09:41] * tode01 [tode01@notlogged] has quit. (Client Quit)
#656 [09:41] <mwx3killer> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 7:36:15 AM, on 9/23/2015 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.9600.17840) Boot mode: Normal Running processes: C:\Users\DeeDee\AppData\Local\Microsoft\BingSvc\BingSvc.exe C:\Windows\jmesoft\hotkey.exe C:\Program Files (x86)\Lenovo\YouCam\YCMMirage.exe C:\Program Files (x86)\Lenovo\YouCam\YouCamTray.exe C:\Program Files (x86)\Lenovo
#657 [09:41] <CubeTheThird> mwx3killer, no. Paste it onto http://paste.ubuntu.com not here
#658 [09:41] <mwx3killer> oh ok
#659 [09:42] <mwx3killer> ok i paste it
#660 [09:43] <CubeTheThird> mwx3killer, now give the link to your paste here
#661 [09:43] <mwx3killer> ok
#662 [09:44] * th [th@notlogged] has joined #minecrafthelp
#663 [09:48] <th> I have lost a password for my account and minecraft staff do not reply for my query. I have send all the details they need eg. Transaction ID, email, login etc. I have waited over a week for the reply.
#664 [09:49] <CubeTheThird> th, so I assume you've tried an automated password reset with no success?
#665 [09:49] <CubeTheThird> th, also, see https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#667 [09:50] <th> yes i have tried
#668 [09:50] <th> my account is from 2013
#669 [09:50] <mwx3killer> cube the third abso1 said give the link to u
#670 [09:51] <CubeTheThird> mwx3killer, yes. Give the link here
#671 [09:51] * Clock [Clock@notlogged] has joined #minecrafthelp
#672 [09:52] <mwx3killer> type the link or go to paste.ubuntu.com
#673 [09:52] <th> the site says usually they ansver in 1-2 business days, and they have a 3 days lag
#674 [09:53] <th> sorry, thay have over a monts delay??
#675 [09:53] <mwx3killer> type the link or go to paste.ubuntu.com
#676 [09:53] <th> it cant be so bad service?
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#678 [09:53] * orthoplex64 [orthoplex64@notlogged] has joined #minecrafthelp
#679 [09:53] <CubeTheThird> th, they are under a severe backlog that began with minecon as well as the release of the windows 10 beta edition
#680 [09:53] * PassMCGaming [PassMCGaming@notlogged] has quit. (Client Quit)
#681 [09:54] <CubeTheThird> mwx3killer, give the exact link here
#682 [09:55] * th [th@notlogged] has quit. (Quit: Web client closed)
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#686 [09:59] <mwx3killer> it didnt give me a code
#687 [09:59] <Wolfi_J_898> im hear
#688 [09:59] <mwx3killer> when i sighned in
#689 [09:59] <CubeTheThird> mwx3killer, .. what? just copy the website address and give it here
#690 [09:59] <Wolfi_J_898> wehr having Minecraft ?
#691 [10:00] <mwx3killer> i pasted it now what do i do
#692 [10:00] <CubeTheThird> Wolfi_J_898, again, copy your crash report, paste it onto http://paste.ubuntu.com, and give the URL here
#693 [10:00] <CubeTheThird> mwx3killer, copy the website address of your paste, from the top of your web browser, and give that here
#694 [10:01] <Wolfi_J_898> waht must klicking
#695 [10:02] <CubeTheThird> what?
#696 [10:02] <Wolfi_J_898> by plain text
#697 [10:02] <CubeTheThird> Wolfi_J_898, copy the website address of your paste, and give it here
#698 [10:02] <mwx3killer> the address i got from the browser is http://paste.ubuntu.com/12531395
#699 [10:03] <CubeTheThird> mwx3killer, ok! one moment
#700 [10:03] <mwx3killer> ok
#701 [10:03] <CubeTheThird> mwx3killer, you appear to have mcafee anti-virus, which is known to cause problems like yours. I recommend you remove it and get something else like avast
#702 [10:03] <CubeTheThird> ??> mwx3killer av/mcafee/uninstall
#703 [10:03] <Absol> mwx3killer: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#704 [10:03] <CubeTheThird> ??> mwx3killer av/avast
#705 [10:03] <Absol> mwx3killer: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#706 [10:04] <mwx3killer> type that i the browser
#707 [10:04] <mwx3killer> type that in the browser
#708 [10:04] <CubeTheThird> mwx3killer, do what Absol said
#709 [10:04] <mwx3killer> oh ok
#710 [10:04] <Wolfi_J_898> so I let my minecraft name in there , write
#711 [10:05] <Wolfi_J_898> in the poster ?
#712 [10:05] <CubeTheThird> Wolfi_J_898, yes
#713 [10:06] <Wolfi_J_898> ok Then ?
#714 [10:06] <CubeTheThird> Wolfi_J_898, submit the paste with the 'paste!' button
#715 [10:06] <mwx3killer> ok i did it
#716 [10:08] * leviticxs [leviticxs@notlogged] has quit. (Quit: Web client closed)
#717 [10:08] <mwx3killer> cubethethird i did it
#718 [10:09] <mwx3killer> hello
#719 [10:09] <Wolfi_J_898> what shall I at the 2 click in the syntax CubeTheThird
#720 [10:09] <Wolfi_J_898> ?
#721 [10:10] * Aranky [Aranky@notlogged] has joined #minecrafthelp
#722 [10:10] <Wolfi_J_898> I ?
#723 [10:10] <Aranky> I cant play minecrft i followed the instruction and i came out of this http://paste.ubuntu.com/12531669/
#724 [10:12] <mwx3killer> me to
#725 [10:12] <Wolfi_J_898> but I speak German
#726 [10:12] <Wolfi_J_898> Sorry
#727 [10:12] * __Sinful__ [__Sinful__@notlogged] has joined #minecrafthelp
#728 [10:12] <Aranky> the site is in dutch
#729 [10:13] <mwx3killer> where is CubeTheThird
#730 [10:13] <__Sinful__> Hi, I'm in the process of having my account stolen (someone has 5 times within the last hour been trying to change email adress). My password doesn't work, and when I try to get a password reset sent to the mail adress (which should still be valid since I'm disputing the emailchainge) I get no mail to reset the password.
#731 [10:14] <__Sinful__> Any one know if there's any way to contact mojang urgently?
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#733 [10:16] <CubeTheThird> mwx3killer, you removed mcafee?
#734 [10:16] <CubeTheThird> __Sinful__, you cannot. I recommend you change the passwords to both your account as well as your email
#735 [10:16] <mwx3killer> how to do u do that
#736 [10:17] <CubeTheThird> ??> mwx3killer av/mcafee/uninstall
#737 [10:17] <Absol> mwx3killer: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
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#739 [10:17] * Ritsuka is now known as Kaname
#740 [10:17] <CubeTheThird> Aranky, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#741 [10:17] <CubeTheThird> Wolfi_J_898, give the URL to your paste here
#742 [10:18] * Loony [Loony@notlogged] has joined #minecrafthelp
#743 [10:19] <Loony> Hey, when I join a World in Minecraft it's instantly crashing. Can u help me pls?
#744 [10:19] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#745 [10:20] * Aranky [Aranky@notlogged] has quit. (Quit: Web client closed)
#746 [10:21] <mwx3killer> its about to be done
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#748 [10:22] <CubeTheThird> Loony, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#749 [10:22] * joggu2002 [joggu2002@notlogged] has joined #minecrafthelp
#750 [10:22] <mwx3killer> its done reseting it
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#753 [10:22] <CubeTheThird> mwx3killer, after that, reboot your computer and try the game again
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#756 [10:26] <Loony> oh its just, idk why but its working. but ty anyways!
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#764 [10:32] <nijole2> http://paste.ubuntu.com/12531739/
#765 [10:33] * __Sinful__ [__Sinful__@notlogged] has quit. (Quit: Web client closed)
#766 [10:33] <Clock> nijole2, that computer is too old for minecraft
#767 [10:33] * Trexsuperior [Trexsuperior@notlogged] has quit. (Quit: Web client closed)
#768 [10:34] <nijole2> thanks
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#774 [10:40] <_BlackLegSanji_> hello! I have a problem with Minecraft when I join a server it says "java.lang.nullpointerexception group" and when I play singleplayer it just crashes....
#775 [10:41] <CubeTheThird> _BlackLegSanji_, what anti-virus and firewall software do you have?
#776 [10:41] * FireClawHD [FireClawHD@notlogged] has joined #minecrafthelp
#777 [10:42] <_BlackLegSanji_> Malwarebytes... and that's pretty much it
#778 [10:42] <CubeTheThird> _BlackLegSanji_, tools/hjt
#779 [10:43] * Crystal is now known as Crystal|AFK
#780 [10:43] <FireClawHD> If i start the minecraft Launcher theres always "Loading..." and i can't play because it doesn`t switch to "play"
#781 [10:43] * Clock [Clock@notlogged] has quit. (Ping timeout: 192 seconds)
#782 [10:43] <_BlackLegSanji_> tools? as in options?
#783 [10:43] <CubeTheThird> ??> FireClawHD launcher/log
#784 [10:43] <Absol> FireClawHD: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#785 [10:43] <Absol> FireClawHD: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#786 [10:44] <CubeTheThird> oops
#787 [10:44] <CubeTheThird> ??> _BlackLegSanji_ tools/hjt
#788 [10:44] <Absol> _BlackLegSanji_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#789 [10:44] <Absol> _BlackLegSanji_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#792 [10:46] <FireClawHD> i copied all
#793 [10:46] <CubeTheThird> FireClawHD, paste it onto http://paste.ubuntu.com and give the link to it here
#794 [10:46] <_BlackLegSanji_> okay it's gonna take awhile kinda
#795 [10:47] <CubeTheThird> _BlackLegSanji_, take your time
#796 [10:47] * cam_ [cam_@notlogged] has joined #minecrafthelp
#797 [10:47] <pukkochan> マインクラフトを起動しようとすると　　
#798 [10:47] <pukkochan> ---- Minecraft Crash Report ---- // I'm sorry, Dave. Time: 15/09/24 0:45 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWin
#799 [10:47] <CubeTheThird> ??> pukkochan win/dxdiag
#800 [10:47] <Absol> pukkochan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#801 [10:47] <pukkochan> ってでるんですがどうすれば？
#802 [10:47] <FireClawHD> http://paste.ubuntu.com/12532021/
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#804 [10:47] <CubeTheThird> ??< lang/jp
#805 [10:47] <CubeTheThird> pukkochan, we only speak English here
#806 [10:48] <CubeTheThird> ??> FireClawHD win/reinst
#807 [10:48] <Absol> FireClawHD: You may need to reinstall the locally installed files that Minecraft puts into place.
#808 [10:48] <Absol> FireClawHD: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#809 [10:49] <FireClawHD> ok... thx and not everyone speks englisch here :D
#810 [10:49] * FalseFoxes is now known as Aether`
#811 [10:49] <CubeTheThird> FireClawHD, to be specific, we only provide support in English
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#815 [10:54] <FireClawHD> it works !
#816 [10:54] <FireClawHD> thanks for the exellent help
#817 [10:54] <CubeTheThird> glad to assist!
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#821 [10:57] <Aws9Gamer> my minecraft stell crashing plz can Anyone help me ?
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#823 [10:59] <Aws9Gamer> my minecraf stell crasing can anyone fix my minecraft plz /
#824 [10:59] <Aws9Gamer> ?
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#826 [10:59] <Aws9Gamer> >LP>P>:>{>{>{K>M
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#829 [11:02] <Aws9Gamer> ok
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#832 [11:06] <theogdm> i need help, when i go to my saves, the game crash just when the save is open and i don't unterstand why
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#848 [11:16] <MineCraftBetaBoy> Hello
#849 [11:17] <MineCraftBetaBoy> I need help with a graphics card problem, I downloaded a graphics card update from the MC forums but it didnt help
#850 [11:17] <CubeTheThird> MineCraftBetaBoy, do you have a dxdiag report?
#851 [11:17] <MineCraftBetaBoy> Yes
#852 [11:17] <MineCraftBetaBoy> http://paste.ubuntu.com/12532293/
#853 [11:17] <Aws9Gamer> can someone help me ok but i don't need lord_relex to help me befor he kick me ok if i understand why he kick me ok can someone help me now befor my minecraft stell crashing ok and can someone see me in the chat :"(
#854 [11:18] <CubeTheThird> Aws9Gamer, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#855 [11:18] <CubeTheThird> MineCraftBetaBoy, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#856 [11:18] <Aws9Gamer> i love you CubeTheThird
#857 [11:18] <MineCraftBetaBoy> Okay, thanks for the help
#858 [11:19] <Wolfi_J_898> can anybody help me ?
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#861 [11:19] <Aws9Gamer> http://paste.ubuntu.com/12532370/
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#863 [11:20] <CubeTheThird> Aws9Gamer, do you have any of the following: custom windows themes, game/screen recording software, or Evolve?
#864 [11:20] <Aws9Gamer> no
#865 [11:20] <CubeTheThird> ??> Aws9Gamer win/dxdiag
#866 [11:20] <Absol> Aws9Gamer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#867 [11:20] <Aws9Gamer> ok
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#869 [11:22] <Aws9Gamer> http://paste.ubuntu.com/12532401/
#870 [11:22] <dysartman> Hi , I am having problems changing my password
#871 [11:22] <CubeTheThird> dysartman, what problems?
#872 [11:22] <CubeTheThird> Aws9Gamer, one moment
#873 [11:23] <dysartman> Minecraft says my email dosent exsit
#874 [11:23] <CubeTheThird> dysartman, what is your minecraft username?
#875 [11:23] <CubeTheThird> Aws9Gamer, download and install the exe here: https://downloadcenter.intel.com/download/25232/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit
#876 [11:23] <dysartman> but when i go and look at all acounts linked to my account it says it ther
#877 [11:23] <dysartman> email not acount
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#881 [11:24] <CubeTheThird> dysartman, again, what is your minecraft username?
#882 [11:24] <dysartman> dysartman23@gmail.com
#883 [11:24] <CubeTheThird> dysartman, no, not your email. Your game name
#884 [11:24] <dysartman> dysartman
#885 [11:25] <CubeTheThird> dysartman, where are you checking your linked accounts?
#886 [11:26] <dysartman> Through the minecraft forgot username
#887 [11:26] <CubeTheThird> dysartman, are you trying to reset your password on minecraft.net or mojang.com ?
#888 [11:26] <Aws9Gamer> ok
#889 [11:27] <dysartman> This is very old account and a not been used for 6 months , i guess minecraft
#890 [11:27] <dysartman> since it only game i have bought from mojang
#891 [11:28] <CubeTheThird> ??> dysartman account/reset-password
#892 [11:28] <Absol> dysartman: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#893 [11:28] <Absol> dysartman: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#894 [11:28] <CubeTheThird> dysartman, use the first link
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#896 [11:29] <xTdog> Can someone help me update my graphics driver?
#897 [11:29] <CubeTheThird> xTdog, do you have a dxdiag report?
#898 [11:29] <xTdog> yes
#899 [11:30] <CubeTheThird> xTdog, give a URL to it here
#900 [11:30] <xTdog> http://paste.ubuntu.com/12532348/plain/
#901 [11:30] <xTdog> is that it?
#902 [11:30] <CubeTheThird> xTdog, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#903 [11:30] <xTdog> how do i downgrade?
#904 [11:30] <CubeTheThird> ??> xTdog win/downgrade
#905 [11:30] <Absol> xTdog: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#906 [11:31] <xTdog> thanks!!
#907 [11:32] <dysartman> Thanks it worked
#908 [11:32] <CubeTheThird> ah good
#909 [11:32] <dysartman> bye
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#915 [11:41] <CrazyGirl_Kitty> me friend need help becous she call minecraft and yes its coming: ,,Error" wehn anybody hav a idea what she can do pleas say it <3 ! (We`re sorry, but it seems there was an error while trying to render aspects of the game) this is coming
#916 [11:41] <CubeTheThird> CrazyGirl_Kitty, do you have a dxdiag report?
#917 [11:42] <CrazyGirl_Kitty> no CubeTheThird
#918 [11:42] <CubeTheThird> ??> CrazyGirl_Kitty win/dxdiag
#919 [11:42] <Absol> CrazyGirl_Kitty: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#920 [11:42] <CrazyGirl_Kitty> okay
#921 [11:43] <b__> OI
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#923 [11:43] <b__> BLZ
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#925 [11:44] <b__> VC TA BOM
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#934 [12:07] <CrazyGirl_Kitty> Absol ? are you there ? I've done that but that there was to be supported can not go on after you get the URL kopert ! what can i do ?
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#938 [12:10] <CrazyGirl_Kitty> CubeTheThird: ?
#939 [12:10] <bossmaster108> can so one help me
#940 [12:10] <bossmaster108> i need help with something because i cant log in to minecraft
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#942 [12:11] <bossmaster108> i cant log in to minecraft
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#945 [12:12] <b_> ACABA AI
#946 [12:13] <b_> VAI
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#958 [12:28] <Aws9Gamer> what i do now ?!
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#980 [12:50] * A_N_T_H_O_N_Y_0 [A_N_T_H_O_N_Y_0@notlogged] has joined #minecrafthelp
#981 [12:53] <A_N_T_H_O_N_Y_0> hello
#982 [12:53] <A_N_T_H_O_N_Y_0> i got my account stolen and id like to get it back
#983 [12:53] * DOhi [DOhi@notlogged] has joined #minecrafthelp
#984 [12:53] <DOhi> Hi
#985 [12:54] <A_N_T_H_O_N_Y_0> hi
#986 [12:54] <DOhi> I \Wanna skype?
#987 [12:54] <DOhi> ...
#988 [12:54] <A_N_T_H_O_N_Y_0> no thank you
#989 [12:54] <mattym> ??> A_N_T_H_O_N_Y_0 mojang/email
#990 [12:54] <Absol> A_N_T_H_O_N_Y_0: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#991 [12:54] <Absol> A_N_T_H_O_N_Y_0: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#992 [12:54] <mattym> A_N_T_H_O_N_Y_0, You need to fill out the form Absol linked
#993 [12:54] <DOhi> I got banned from the other chat place because I said sorry for saying the f word
#994 [12:54] <mattym> DOhi, We dont use skype here, if you need help explain the problem and we will try to help
#995 [12:54] <DOhi> ok
#996 [12:54] <mattym> DOhi, We cant help with other chat rooms or channels
#997 [12:55] <A_N_T_H_O_N_Y_0> o ok'
#998 [12:55] <DOhi> I need help with how to download mods on forums
#999 [12:55] * A_N_T_H_O_N_Y_0 [A_N_T_H_O_N_Y_0@notlogged] has quit. (Client Quit)
#1000 [12:55] <mattym> DOhi, We dont help with mods
#1001 [12:55] <DOhi> And btw I just made this acount
#1002 [12:55] <DOhi> why>
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#1004 [12:55] <DOhi> I wanna know how to download mods
#1005 [12:55] <mattym> DOhi, Because we dont, that is all
#1006 [12:56] <DOhi> mattym
#1007 [12:56] <DOhi> How can mate answer me so quik?
#1008 [12:56] <DOhi> Mod
#1009 [12:56] <DOhi> I need help with mods
#1010 [12:56] <DOhi> How to download mod
#1011 [12:56] <mattym> DOhi, And as I said, we dont help with mods here
#1012 [12:56] <DOhi> Why?
#1013 [12:56] <DOhi> Please tell me why>
#1014 [12:57] <DOhi> I need help with mods so badley
#1015 [12:57] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#1016 [12:57] <DOhi> Jademalo
#1017 [12:57] <mattym> We dont, its as simple as that, continuing to ask isnt going to get you anywhere
#1018 [12:57] * minecraft [minecraft@notlogged] has joined #minecrafthelp
#1019 [12:57] <DOhi> What can you help me with then>\?
#1020 [12:57] <minecraft> njhrfbgdlgjfoñhfuifgdp`drjildhoitio
#1021 [12:58] * minecraft is now known as Guest29860
#1022 [12:58] <Guest29860> si alluda
#1023 [12:58] <DOhi> I at lest need help
#1024 [12:58] <Guest29860> d
#1025 [12:58] <Guest29860> d
#1026 [12:58] <Guest29860> d
#1027 [12:58] <Guest29860> d
#1028 [12:58] * Absol kicked Guest29860 from #minecrafthelp (Reason: uest29860 :Stop spamming)
#1029 [12:58] <DOhi> Guest stop
#1030 [12:58] <DOhi> I need mods
#1031 [12:58] <DOhi> this is not even help
#1032 [12:58] <DOhi> OMG
#1033 [12:59] <DOhi> I need to know where to download mods in minecraft forums
#1034 [13:00] <DOhi> BTW how do I change my nick on my acount?
#1035 [13:00] * ZomaarKarim [ZomaarKarim@notlogged] has joined #minecrafthelp
#1036 [13:00] <DOhi> OMg gfuck
#1037 [13:00] <ZomaarKarim> my minecraft crashed
#1038 [13:00] <DOhi> cool
#1039 [13:00] <ZomaarKarim> noo
#1040 [13:01] <DOhi> how to change nick
#1041 [13:01] <ZomaarKarim> DOhi
#1042 [13:01] <ZomaarKarim> go
#1043 [13:01] <DOhi> how to change my nick name
#1044 [13:01] <ZomaarKarim> to
#1045 [13:01] <DOhi> where
#1046 [13:01] <ZomaarKarim> Google
#1047 [13:01] * DexMullGamer [DexMullGamer@notlogged] has joined #minecrafthelp
#1048 [13:01] <DOhi> ...
#1049 [13:01] <DOhi> why
#1050 [13:01] <ZomaarKarim> and then type
#1051 [13:01] <DOhi> ok...
#1052 [13:01] <ZomaarKarim> Minecraft username change
#1053 [13:01] <ZomaarKarim> and then the site of mojang
#1054 [13:02] * ZomaarKarim [ZomaarKarim@notlogged] has quit. (Client Quit)
#1055 [13:02] <DOhi> not minecraft but minecraft forums
#1056 [13:02] * ZomaarKarim [ZomaarKarim@notlogged] has joined #minecrafthelp
#1057 [13:02] <DOhi> ZomaarKae=rim Dude
#1058 [13:03] <Extreme> DOhi: Do you need help?
#1059 [13:03] <DOhi> yes
#1060 [13:03] <DexMullGamer> sim
#1061 [13:03] <Extreme> DOhi: If your question was not already answered, what is it then?
#1062 [13:03] <DOhi> How to change minecraft forums name?
#1063 [13:03] <Extreme> DOhi: You cannot.
#1064 [13:03] <DOhi> aww
#1065 [13:03] <DOhi> Then
#1066 [13:04] <DexMullGamer> como eu arrumo meu minecraft ele fica crachando?
#1067 [13:04] <ZomaarKarim> i have a question
#1068 [13:04] <DOhi> Dec please english
#1069 [13:04] <DOhi> Idk
#1070 [13:04] <DOhi> What you are saying
#1071 [13:04] <ZomaarKarim> My Minecraft chrashed
#1072 [13:04] <Extreme> DOhi: You can probably ask in #minecraftforums or contact Curse probably and have them change it however.
#1073 [13:04] <ZomaarKarim> Wat can i do
#1074 [13:04] <DOhi> lol
#1075 [13:04] <DOhi> What is the purpose of minecraft forums?
#1076 [13:05] <DexMullGamer> por que meu minecraft fica crachando sem motivo n consigo mexer quando eu vou jogar ele ta erro ?
#1077 [13:05] <ZomaarKarim> I have this http://paste.ubuntu.com/*******/
#1078 [13:05] * Espercorn kicked DOhi from #minecrafthelp (Reason: Ohi :(Extreme) Your question was answered.)
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#1080 [13:05] <mattym> ZomaarKarim, We need the full propper link
#1081 [13:06] * Aether` is now known as TrueWolves
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#1083 [13:06] <ZomaarKarim> hallo
#1084 [13:06] <mattym> ZomaarKarim, We need the full link you tried to post
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#1087 [13:06] <Hisayshello> hello
#1088 [13:06] <DexMullGamer> me ajudem por favor
#1089 [13:07] <ZomaarKarim> My minecraft charshed
#1090 [13:07] <ZomaarKarim> chrashed
#1091 [13:07] <ZomaarKarim> what can i do
#1092 [13:07] <DexMullGamer> meu tambem
#1093 [13:07] <ZomaarKarim> i have 1 link
#1094 [13:07] <Hisayshello> idk
#1095 [13:07] <mattym> ZomaarKarim, I need the link you tried to post
#1096 [13:07] <ZomaarKarim> http://paste.ubuntu.com/12533355/
#1097 [13:07] <ZomaarKarim> this is the ling
#1098 [13:07] <Hisayshello> I am a noob and I am young and bad at english so please respect me
#1099 [13:07] <Hisayshello> like
#1100 [13:08] <DexMullGamer> oque ele vai ajudar este link
#1101 [13:08] <Hisayshello> Don't make rumars at me
#1102 [13:08] <Extreme> Hisayshello: If you don't have a question, then please leave. We cannot assist with forum issues.
#1103 [13:08] <mattym> ZomaarKarim, Can you go back to the dxdiag report and make sure to copy the whole thing, it should be a lot longer
#1104 [13:08] <Hisayshello> how to leave?
#1105 [13:08] <ZomaarKarim> Ok Tnxx Man!
#1106 [13:08] <Extreme> Hisayshello: If you have a problem with the forums, you should contact Curse support or try asking in #minecraftforums.
#1107 [13:09] * frustrated [frustrated@notlogged] has joined #minecrafthelp
#1108 [13:09] <Hisayshello> how to contact curse? (I don;r know where to go because Im new)
#1109 [13:09] <b_> KUKAMONGA
#1110 [13:10] <frustrated> hello, i keep getting "Cannot load Native launcher" no matter what i do... Help?
#1111 [13:10] <b_> HOW
#1112 [13:10] <Extreme> Hisayshello: http://support.curse.com/hc/en-us/requests/new -- that is as much as we can tell you.
#1113 [13:10] <b_> HELLO
#1114 [13:10] <Hisayshello> ok
#1115 [13:10] <Hisayshello> bye
#1116 [13:10] <Extreme> ??> b_ scold/shout
#1117 [13:10] <Absol> b_: There is no need to yell. The acoustics in here are wonderful.
#1118 [13:10] <mattym> frustrated, What version of the installer did you use the one ending in .exe or .msi ?
#1119 [13:11] <b_> YES
#1120 [13:11] <ZomaarKarim> what can i do now mattym i really cant play minecraft
#1121 [13:11] <Hisayshello> exuse me
#1122 [13:11] * almog1394 [almog1394@notlogged] has quit. (Client Quit)
#1123 [13:11] <Hisayshello> It doesn't have an article that helps me
#1124 [13:11] * DexMullGamer [DexMullGamer@notlogged] has quit. (Quit: Web client closed)
#1125 [13:11] <frustrated> I started with .msi. Deleted everything and tried .exe same problem
#1126 [13:11] <b_> TJAU
#1127 [13:11] <frustrated> maybe its not all deleted?
#1128 [13:11] <Hisayshello> how to change nae=me of minecraft
#1129 [13:11] <mattym> ZomaarKarim, As i said, i need you to go back to the dxdiag report and make sure to copy the full thing. Then get me a new link to it
#1130 [13:12] <b_> BRUNO ALVARO
#1131 [13:12] <mattym> frustrated, What antivirus software do you use?
#1132 [13:12] <frustrated> symantec
#1133 [13:12] <ZomaarKarim> ok i copyd it and now
#1134 [13:12] <b_> FALO
#1135 [13:12] <mattym> ??> frustrated av/norton
#1136 [13:12] <ZomaarKarim> i dont understand
#1137 [13:12] <Absol> frustrated: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1138 [13:12] <mattym> ZomaarKarim, Make a new link to it on paste.ubuntu.com
#1139 [13:12] <Hisayshello> wtheck
#1140 [13:12] <Extreme> Hisayshello: Do you want to change your forum name or your Minecraft name? You can change the latter at https://account.mojang.com/me
#1141 [13:12] <Hisayshello> thank you
#1142 [13:13] <mattym> frustrated, You will need to remove Norton/Symantec according to Absol's instructions
#1143 [13:13] <Hisayshello> Me say I need to wait 30 daes
#1144 [13:13] <frustrated> i will try to uninstall and reinstall again.
#1145 [13:13] <mattym> frustrated, After you remove it, you need to restart the computer, then try the install of Minecraft again
#1146 [13:14] <mattym> frustrated, Once Symantec/Norton is removed use the .msi installer to try again
#1147 [13:14] <frustrated> thank you
#1148 [13:14] <Hisayshello> Me say I no change name
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#1150 [13:14] <mattym> Hisayshello, Did you recently change your Minecraft name?
#1151 [13:14] <Hisayshello> Me start minecraft yesterday
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#1153 [13:15] <Hisayshello> Me dont know
#1154 [13:15] <Extreme> Hisayshello: Yes, so you have to wait 30 days before you can change it again.
#1155 [13:15] <ZomaarKarim> mattym i have the link
#1156 [13:15] <ZomaarKarim> http://paste.ubuntu.com/12533503/plain/
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#1158 [13:15] <ZomaarKarim> is this the link?
#1159 [13:16] <Hisayshello> But me name DohyunIsAwe and I don't like
#1160 [13:16] <Hisayshello> me mom say me dohyunisawe
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#1162 [13:16] <mattym> ZomaarKarim, Again, i need you to make a brand new paste, and you need to copy ALL of the contents of the dxdiag report over to the paste site
#1163 [13:16] <Extreme> Hisayshello: There is nothing you can do, then. You will have to wait, and there is no going around it. Is there anything else we can assist you with?
#1164 [13:16] <JustAPerson_> Can somebody help me with my Minecraft Launcher?
#1165 [13:16] <Hisayshello> I minecraft no play
#1166 [13:16] <Hisayshello> NO launch
#1167 [13:17] <Hisayshello> how fix?
#1168 [13:17] <mattym> JustAPerson_, What is the issue with it?
#1169 [13:17] * Espercorn kicked Hisayshello from #minecrafthelp (Reason: isayshello :(Extreme) Your question was answered. Wait 30 days before you can change your username.)
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#1171 [13:17] <JustAPerson_> When I want to launch my minecraft it says that it deleted my natives and my minecraft just closes
#1172 [13:17] <ZomaarKarim> This??
#1173 [13:18] <ZomaarKarim> Ling
#1174 [13:18] <ZomaarKarim> Link
#1175 [13:18] <ZomaarKarim> ------------------ System Information ------------------ Time of this report: 9/23/2015, 19:56:52 Machine name: GEBRUIKER-HP Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150810-2333) Language: Dutch (Regional Setting: Dutch) System Manufacturer: Hewlett-Packard System Model: HP Pavilion dv7 Notebook PC BIOS: InsydeH2O Versio
#1176 [13:18] <mattym> ZomaarKarim, I need you to submit it through the paste site
#1177 [13:18] <ZomaarKarim> sorry
#1178 [13:18] <ZomaarKarim> im netherlands
#1179 [13:18] <ZomaarKarim> but
#1180 [13:18] <mattym> JustAPerson_, Does any type of error or crash log come up?
#1181 [13:18] <ZomaarKarim> i dont understand
#1182 [13:18] <JustAPerson_> Ehm no
#1183 [13:19] <JustAPerson_> I started it yesterday and it was fine
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#1185 [13:19] <Dartxmz> Hello community. When I launch Minecraft, I get an error saying that my Pixel Format is not Accelerating. I have gone through the support site, downloaded a driver updater, but no driver updates or drivers themselves were found. Here is the link to the crash report: http://paste.ubuntu.com/12533479/
#1186 [13:19] <mattym> ZomaarKarim, The first link you sent was correct, but was missing information. Make sure you go to the file for the dxdiag report. And copy all of it, scroll down to the bottom and make sure to get it all
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#1188 [13:20] <mattym> Dartxmz, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1189 [13:20] <ZomaarKarim> ooo
#1190 [13:20] <ZomaarKarim> this link?
#1191 [13:20] <ZomaarKarim> http://paste.ubuntu.com/12533571/
#1192 [13:20] <mattym> JustAPerson_, Do you know how to make the launcher remain open?
#1193 [13:20] <Dartxmz> Thank you for your help mattym.
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#1196 [13:20] <mattym> ZomaarKarim, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#1197 [13:21] <JustAPerson_> Yeah and I always remain it open
#1198 [13:21] <ZomaarKarim> oke
#1199 [13:21] <mattym> JustAPerson_, After you start it, keep the launcher open and go to the game output tab
#1200 [13:21] <JustAPerson_> Should I send you an crash log?
#1201 [13:21] <JustAPerson_> log*
#1202 [13:21] <mattym> JustAPerson_, Copy all the info there and send it to me via paste.ubuntu.com
#1203 [13:21] <ZomaarKarim> if i download that
#1204 [13:21] <JustAPerson_> Ok
#1205 [13:21] <Brannaboy17> I cant even join a server ;-; "java.lang.NullPointerException: group"
#1206 [13:21] <ZomaarKarim> can i play minecraft then?
#1207 [13:22] <mattym> JustAPerson_, just paste it on the site and hit the paste! button, then get me the link of the page it takes you to
#1208 [13:22] <mattym> Brannaboy17, What antivirus software do you have installed?
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#1211 [13:22] <mattym> ZomaarKarim, Download it, and run it, then follow the instructions it gives you
#1212 [13:22] <ZomaarKarim> its givees you??
#1213 [13:22] <JustAPerson_> Wait a sec
#1214 [13:22] <ZomaarKarim> mattym
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#1216 [13:23] <mattym> ZomaarKarim, Once you download it, run it, the program that runs will tell you what to do
#1217 [13:23] <ZomaarKarim> ok Tnxx
#1218 [13:23] <mattym> ZomaarKarim, When its finished, restart the computer and try the game again
#1219 [13:23] <ZomaarKarim> mattym
#1220 [13:23] <ZomaarKarim> Tnxx Nice work
#1221 [13:23] <NumachanZW> help
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#1223 [13:24] <JustAPerson_> http://paste.ubuntu.com/12533612/ Here it is
#1224 [13:24] <mattym> NumachanZW, If you need help please explain your problem
#1225 [13:25] <NumachanZW> fız the problem
#1226 [13:25] <mattym> JustAPerson_, What antivirus program are you using or have installed?
#1227 [13:25] <NumachanZW> ues
#1228 [13:25] <JustAPerson_> I'm not using anything ._.
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#1230 [13:26] <mattym> JustAPerson_, You have the minecraft shortcut on your desktop correct?
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#1232 [13:26] <JustAPerson_> Yeah
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#1236 [13:26] <mattym> JustAPerson_, Can you right click that then select Run as Administrator
#1237 [13:26] <mattym> JustAPerson_, see if it starts up any different
#1238 [13:26] <JustAPerson_> Ok
#1239 [13:27] <JustAPerson_> Everything is the same
#1240 [13:27] <xXItamarXX> hi guys, my acoount is not working, its sayd unknown username and password and i dont know what to do...
#1241 [13:27] <mattym> xXItamarXX, What about if you try to log in on the website?
#1242 [13:27] <mattym> JustAPerson_, Same error?
#1243 [13:27] <JustAPerson_> Yeah
#1244 [13:28] <xXItamarXX> it say to me the same thing
#1245 [13:28] <mattym> JustAPerson_, Is there a reason you are forcing it to run on 1.8.4 rather than 1.8.8?
#1246 [13:28] <mattym> ??> xXItamarXX login/throttle
#1247 [13:28] <Absol> xXItamarXX: Your login is being throttled, which will prevent you from logging in.
#1248 [13:28] <Absol> xXItamarXX: You will have to wait 3 hours without logging in for it to reset.
#1249 [13:28] <JustAPerson_> I could try to run it with 1.8.8
#1250 [13:29] <JustAPerson_> Nothing changed
#1251 [13:29] <xXItamarXX> ok thx
#1252 [13:29] <mattym> JustAPerson_, Is there a reason you have the game installed on a second drive?
#1253 [13:29] <xXItamarXX> so i need just wait 3 hours?
#1254 [13:29] <mattym> xXItamarXX, 3 hours with no login attempts on the launcher or site
#1255 [13:29] <JustAPerson_> Yeah because I don't have much left on my first drive
#1256 [13:30] <xXItamarXX> ok.. if it would not work what can i do?
#1257 [13:30] <mattym> JustAPerson_, Well the appdata folder is still on the main drive, so you arent saving yourself much space
#1258 [13:30] <JustAPerson_> I know
#1259 [13:30] <mattym> xXItamarXX, If you still have the same problem after 3 hours. Come back here and let us know that, we will direct you on what to do next
#1260 [13:30] <xXItamarXX> ok thx
#1261 [13:31] <mattym> JustAPerson_, Can you try uninstalling it an reinstalling it on the main drive.
#1262 [13:31] <JustAPerson_> Wait a sec
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#1264 [13:32] <JustAPerson_> Afk for 5 mins
#1265 [13:32] <JustAPerson_> LOL
#1266 [13:33] <JustAPerson_> I fixed it
#1267 [13:33] <JustAPerson_> Thanks for your help anyways
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#1271 [13:36] <LoggedIn> I have bought the game, created an account and downloaded the game on a public computer. Is there a way to stay logged in forever, even if someone logs me out and switches users?
#1272 [13:37] <CubeTheThird> LoggedIn, why do you have it on a public computer?
#1273 [13:37] <CubeTheThird> LoggedIn, and no, you can't stay logged in forever
#1274 [13:38] <LoggedIn> I had no choice and Thats what i figured...
#1275 [13:38] <CubeTheThird> LoggedIn, just so you know, your account is not bound to a specific machine
#1276 [13:38] <LoggedIn> is there a way to change the default profile to always load first when the game is launched?
#1277 [13:39] <CubeTheThird> I don't believe so
#1278 [13:39] <LoggedIn> i figured that too...
#1279 [13:40] <LoggedIn> so, when it says "remember me" it doesn't really
#1280 [13:40] <CubeTheThird> where does it say that?
#1281 [13:41] <mattym> LoggedIn, It does remember you, there are just a lot of other things that can happen on your computer to cause it to get logged out
#1282 [13:41] <LoggedIn> when you log in with your profile instead of email address
#1283 [13:42] <LoggedIn> ok, thanks for the confirmation.
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#1290 [13:49] <Guest42868> I can't login to my minecraft account? I have reset the password and requested the username but overtime i do it it says that my details are incorrect
#1291 [13:49] <christian_> 1.8.6
#1292 [13:49] <mattym> Guest42868, And what if you attempt to log into the website?
#1293 [13:50] <christian_> minecraft
#1294 [13:50] <Guest42868> i have tried to log into the website and get the same message
#1295 [13:50] <mattym> ??> Guest42868 login/throttle
#1296 [13:50] <Absol> Guest42868: Your login is being throttled, which will prevent you from logging in.
#1297 [13:50] <Absol> Guest42868: You will have to wait 3 hours without logging in for it to reset.
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#1299 [13:51] <Guest42868> OK thanks
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#1301 [13:52] <ZomaarKarim> mattym im still here its during soo long
#1302 [13:52] <ZomaarKarim> but now its only a minute
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#1307 [13:55] <kushleader> i need some help i keep trying to log in on mojang for my minecraft and it keeps saying invalid email and pass but everytime i go to change the pass it says it works but then wont let me log in
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#1309 [13:55] <GreyVulpine> kushleader - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1310 [13:56] <kushleader> alright thanks ill just try again after work but it didnt say anything about a lockout does it not need to?
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#1312 [13:56] <GreyVulpine> It will never mention a lockout.
#1313 [13:57] <kushleader> alright thanks
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#1333 [14:33] <jose> hola cuando inicio el minecraft me pone Lack of updated graphics drivers i ya e echo todo los pasos
#1334 [14:33] <jose> i no me va
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#1338 [14:39] <jose> hello
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#1355 [15:00] <bu_6ariq> i can`t acess any world and when i enter the world the game crashes
#1356 [15:00] <CubeTheThird> bu_6ariq, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#1359 [15:03] <bu_6ariq> http://paste.ubuntu.com/12534537/
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#1363 [15:10] <morinator> u
#1364 [15:10] <morinator> a
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#1369 [15:11] <unclekiki123> hi how do you play minecraft 8.1 without the opengl 2.1 i have opengl 2 plz help
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#1371 [15:12] <unclekiki123> is any1 there
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#1373 [15:13] <morinator> I forgot my questions,and if i press send request,i don't get an email,what can i do?
#1374 [15:13] <unclekiki123> what questions
#1375 [15:14] <LeandroThelink> Não consigo conectar o minecraft do meu filho com a senha que eu tenho
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#1379 [15:15] <unclekiki123> hi how do i play minecraft 8.1 on the graphics card opengl 2
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#1381 [15:16] <unclekiki123> hello
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#1385 [15:18] <CubeTheThird> bu_6ariq, that's not a crash report
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#1389 [15:20] <LeandroThelink> Meu minecraft não está conectando
#1390 [15:20] <CubeTheThird> ??> LeandroThelink lang/pt
#1391 [15:20] <Absol> LeandroThelink: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1392 [15:22] <LeandroThelink> My minecraft not come with my password
#1393 [15:22] <CubeTheThird> LeandroThelink, have you tried resetting the password?
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#1395 [15:23] <LeandroThelink> Yes
#1396 [15:24] <CubeTheThird> ??> LeandroThelink login/throttle
#1397 [15:24] <Absol> LeandroThelink: Your login is being throttled, which will prevent you from logging in.
#1398 [15:24] <Absol> LeandroThelink: You will have to wait 3 hours without logging in for it to reset.
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#1401 [15:27] <Rechny> ah ok
#1402 [15:27] <Rechny> badprenup?
#1403 [15:27] <Badprenup> There you are
#1404 [15:27] <Badprenup> Just ask these fine people your question
#1405 [15:27] <Rechny> i must type it not clicked it, now i know ^^
#1406 [15:27] <Rechny> ok good tyvm :D
#1407 [15:28] <Badprenup> No problem
#1408 [15:28] <Badprenup> No problem
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#1410 [15:28] <Rechny> can someone help me, i am trying to connect to a server of a friend on multiplayer mode but he says the host is unknown
#1411 [15:28] <CubeTheThird> Rechny, what are you using as the server address?
#1412 [15:28] <Rechny> is that about that the IP adress is not correct or something else ?
#1413 [15:29] <Rechny> the name of it u mean?
#1414 [15:29] <CubeTheThird> Rechny, what IP
#1415 [15:31] <Rechny> euhm, i am searchin now my IP
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#1419 [15:38] <CubeTheThird> Rechny, so... you don't know what IP you're using to connect?
#1420 [15:38] <Rechny> my ip adress is this 192.168.1.20
#1421 [15:38] <CubeTheThird> ah.. that would explain it
#1422 [15:38] <CubeTheThird> Rechny, is this server on the same network as you?
#1423 [15:38] <Rechny> i was searching how to find it and now i look on the internet how to find it and now i done it :D
#1424 [15:39] <Rechny> I hope, i dont know
#1425 [15:39] <CubeTheThird> Rechny, wait, so is it you or your friend hosting the server?
#1426 [15:39] <Rechny> my friend
#1427 [15:40] <Rechny> is hosting the server
#1428 [15:40] <CubeTheThird> Rechny, did your friend give you that IP address?
#1429 [15:40] <Rechny> yes his own IP adress
#1430 [15:40] <Rechny> but what i give it to u its mine
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#1432 [15:40] <Rechny> not his
#1433 [15:40] <CubeTheThird> Rechny, so what IP did he give you?
#1434 [15:40] <Rechny> this one
#1435 [15:41] <Rechny> 109.88.86.52
#1436 [15:41] <CubeTheThird> .mcping 109.88.86.52
#1437 [15:41] <ExtremeBot> CubeTheThird: Sorry, but 109.88.86.52:25565 appears to be down! (Request timed out)
#1438 [15:41] <CubeTheThird> !check 109.88.86.52
#1439 [15:41] <CubeTheThird> Rechny, well seems either the IP is wrong, or your friend did not properly configure the server. Either way the issue is not on your end
#1440 [15:41] <Rechny> ah ok
#1441 [15:41] <Rechny> hmm
#1442 [15:41] <Rechny> wait i shall ask him
#1443 [15:42] <flipdark> I need help to enter to minecraft something of the graphics are not correct and i don´t know how to solve them
#1444 [15:42] <CubeTheThird> flipdark, do you have a dxdiag report?
#1445 [15:42] <flipdark> yes
#1446 [15:42] <CubeTheThird> flipdark, give a URL to it here
#1447 [15:43] <flipdark> http://paste.ubuntu.com/12534778/
#1448 [15:43] <flipdark> is this?
#1449 [15:43] <CubeTheThird> flipdark, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1450 [15:44] <flipdark> oh i see ok thanks
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#1452 [15:46] <Rechny> i ask him, and he says that his server is a paid one, can that explained that i cant reach the server?
#1453 [15:46] <Rechny> but it works for him he says
#1454 [15:46] <Rechny> the ip adress
#1455 [15:46] <CubeTheThird> Rechny, doesn't explain why the IP you have doesn't work. The tests I've tried show that it isn't working
#1456 [15:47] <Rechny> ow ok
#1457 [15:47] <Rechny> maybe u can this one to try
#1458 [15:47] <Rechny> i have another one
#1459 [15:47] <CubeTheThird> sure
#1460 [15:48] <Rechny> 192.168.0.1
#1461 [15:48] <CubeTheThird> Rechny, no. That's not valid
#1462 [15:48] <Rechny> oww
#1463 [15:48] <Rechny> hmm
#1464 [15:48] <CubeTheThird> Rechny, I recommend you double-check with your friend what the IP is
#1465 [15:49] <Rechny> ok i ask him to give my again
#1466 [15:49] <Rechny> hmm its the same can u check it again?: 109.88.86.52
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#1468 [15:50] <CubeTheThird> .mcping 109.88.86.52
#1469 [15:50] <ExtremeBot> CubeTheThird: Sorry, but 109.88.86.52:25565 appears to be down! (Request timed out)
#1470 [15:50] <CubeTheThird> Rechny, same result. That's the same address too
#1471 [15:51] <Rechny> yeah i showed him the results
#1472 [15:51] <Rechny> maybe he can solve it
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#1474 [15:53] <Aws9Gamer> what i do now
#1475 [15:53] <CubeTheThird> Aws9Gamer, you installed the intel driver?
#1476 [15:54] <Aws9Gamer> yes
#1477 [15:54] <CubeTheThird> Aws9Gamer, try the game again. You might have to reboot your computer first
#1478 [15:54] <Aws9Gamer> ok
#1479 [15:55] <Rechny> ok cubethethird, thx for ya help he doesnt know, i try to make my own server, maybe he can join me
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#1481 [15:55] <Rechny> can u plz check my IP adress if its working right?
#1482 [15:55] <CubeTheThird> sure
#1483 [15:56] <Rechny> ok thx :D : 192.168.1.20
#1484 [15:56] <CubeTheThird> Rechny, no, that wouldn't be valid
#1485 [15:56] <Rechny> ow u sure ok
#1486 [15:56] <CubeTheThird> Rechny, anything 192.168 is local, not public
#1487 [15:56] <Rechny> ah ok
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#1489 [15:57] <Rechny> euhm
#1490 [15:57] <CubeTheThird> Rechny, your public IP is 89.99.55.190
#1491 [15:58] <CubeTheThird> .mcping 89.99.55.190
#1492 [15:58] <ExtremeBot> CubeTheThird: Sorry, but 89.99.55.190:25565 appears to be down! (Request timed out)
#1493 [15:58] <Rechny> ow
#1494 [15:58] <Rechny> ??
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#1496 [15:58] <CubeTheThird> Rechny, so you have a server running?
#1497 [15:58] <Rechny> no not yet on minecraft
#1498 [15:59] <CubeTheThird> ok
#1499 [15:59] <Rechny> shall i do that or not?
#1500 [15:59] <CubeTheThird> Rechny, sure. If you're planning on hosting a server though, you'll need the server application from minecraft.net/download
#1501 [15:59] <Rechny> ah ok
#1502 [16:00] <Rechny> thank you
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#1504 [16:00] <jonasbrandroid> http://paste.ubuntu.com/12535101/
#1505 [16:00] <CubeTheThird> ??> Rechny mp/server-setup
#1506 [16:00] <Absol> Rechny: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1507 [16:00] <CubeTheThird> jonasbrandroid, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1509 [16:01] <Rechny> ok thx a lot Cube :)
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#1522 [16:24] <Spreada> hello. I've just reset my password and tried logging back in but it's still saying its wrong?! please help!
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#1538 [16:52] <Aimsy> I am having an error code when i try to play minecraft.... its some Java exception thinkg 10107: create
#1539 [16:52] <Aimsy> anyone can help me?
#1540 [16:52] * josh__ [josh__@notlogged] has joined #minecrafthelp
#1541 [16:53] <tyteen4a03> ??> Aimsy tools/hjt
#1542 [16:53] <Aimsy> hello
#1543 [16:53] <Absol> Aimsy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1544 [16:53] <Absol> Aimsy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1547 [16:53] <Aimsy> ok im downloading it
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#1550 [16:54] <Aimsy> http://paste.ubuntu.com/12535725/
#1551 [16:54] <Aimsy> ^^ there
#1552 [16:54] <Magmaz> Hello. I have had Minecraft for about four years. A few days ago, I logged out. I can only access the demo version for some reason. I have a Mojang Account, so I log in with my e-mail. Help plase :I
#1553 [16:54] <tyteen4a03> Aimsy, why are you using a VPN?
#1554 [16:55] <tyteen4a03> ??> Magmaz account/bug/demo
#1555 [16:55] <Absol> Magmaz: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1556 [16:55] <Aimsy> im not using one
#1557 [16:55] <Magmaz> Well. I tried everything from that article already.
#1558 [16:55] <tyteen4a03> Magmaz, including emailing Mojang Support?
#1559 [16:56] <Magmaz> Yes. They have not responded.
#1560 [16:56] <tyteen4a03> Magmaz, how long ago was the email sent?
#1561 [16:56] <tyteen4a03> Aimsy, uninstall: Easy-Hide-IP VPN
#1562 [16:56] <Magmaz> A few days ago.
#1563 [16:56] <tyteen4a03> Magmaz, the average response time is 5 business days
#1564 [16:56] <Aimsy> like i said its not installed i just checked
#1565 [16:56] <Magmaz> Ah.
#1566 [16:56] <Magmaz> I saw 1-2
#1567 [16:56] <tyteen4a03> Magmaz, https://help.mojang.com/customer/portal/articles/359446
#1568 [16:57] <tyteen4a03> Magmaz, it is rather dynamic
#1569 [16:57] <Magmaz> Ah
#1570 [16:57] <Magmaz> I see
#1571 [16:57] <Magmaz> I appreciate it
#1572 [16:57] <Magmaz> I'm wondering if there are any waysI might be able to fix it at this moment, though?
#1573 [16:57] <Magmaz> I've been anxious to return to my gameplay.
#1574 [16:58] <tyteen4a03> Magmaz, not really, unless you remember the correct email you used
#1575 [16:58] <tyteen4a03> ??> Magmaz account/retrieve-name
#1576 [16:58] <Absol> Magmaz: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#1577 [16:58] <tyteen4a03> Magmaz, you might want to try all your emails there
#1578 [16:59] <Magmaz> Okay.
#1579 [16:59] <Magmaz> Thanks
#1580 [16:59] <Magmaz> I looked a while ago when it first happened.
#1581 [16:59] <Magmaz> (4 days ago)
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#1583 [16:59] <Magmaz> on a playerlist
#1584 [16:59] <Magmaz> and i saw that my account still exists
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#1586 [17:00] <Aimsy> anyone know how to fix the error SocketException: Unrecognized Windows Sockets error: 10107: create?
#1587 [17:00] <Magmaz> I'm not sure. I have a Mac, sooooo...
#1588 [17:01] <tyteen4a03> Aimsy, have you uninstalled Easy-Hide-IP VPN as I told you
#1589 [17:01] <Aimsy> yes
#1590 [17:01] <tyteen4a03> Magmaz, I don't know where you saw the playerlist but it's probably not official
#1591 [17:02] <tyteen4a03> ??> Aimsy av/malwarebytes
#1592 [17:02] <Absol> Aimsy: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1593 [17:02] <Absol> Aimsy: Download it here: http://www.malwarebytes.org/
#1594 [17:02] <Aimsy> i have windows defender
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#1596 [17:02] <Aimsy> its scanning right now
#1597 [17:02] <tyteen4a03> Aimsy, Defender is useless
#1598 [17:02] <Magmaz> I have my friend's alt, and I went on Hypixel to see if my account existed, and it does
#1599 [17:02] <Aimsy> not for windows 10 its not
#1600 [17:03] <tyteen4a03> Aimsy, not really; still has the highest miss rate in the industry
#1601 [17:03] <tyteen4a03> Aimsy, download and install Malwarebytes, run a Threat Scan, Quarantine anything it finds, restart the computer and try Minecraft again
#1602 [17:03] <Aimsy> ok
#1603 [17:04] <tyteen4a03> Windows Defender is OK for real-time protection, but once a computer is infected, it can't really do anything
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#1608 [17:06] <Rykipower> im br you spek my linguage
#1609 [17:07] <tyteen4a03> ??> Rikairchy lang/pt
#1610 [17:07] <Absol> Rikairchy: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1611 [17:08] <Rykipower> meu mine não quer abrir por causa do pixel-format-not-accelerated/
#1612 [17:08] <tyteen4a03> ??> Rikairchy win/dxdiag
#1613 [17:08] <Absol> Rikairchy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1614 [17:08] <Rykipower> ja fiz isso
#1615 [17:09] <Rykipower> olha oque deu ------------------ System Information ------------------ Time of this report: 9/23/2015, 18:59:42 Machine name: SOUZA-PC Operating System: Windows 7 Professional 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: PCCHIPS System Model: P53G BIOS: Default System BIOS Processor: Intel(R) Pentium(R) 4 CPU 3.00GH
#1616 [17:09] * junebugg05 [junebugg05@notlogged] has joined #minecrafthelp
#1617 [17:09] <tyteen4a03> Rykipower, on Ubuntu Paste, not here
#1618 [17:10] <tyteen4a03> ??> Rykipower paste
#1619 [17:10] <Absol> Rykipower: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1621 [17:10] <Rykipower> ok
#1622 [17:10] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#1623 [17:10] <Rykipower> ja mandei essa menssagem pra la
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#1626 [17:11] <tyteen4a03> ??> Rykipower lang/pt
#1627 [17:11] <Absol> Rykipower: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1628 [17:11] <danialp> When i look down with my character, the game goes fast. When I look up, everything goes slow. What can I do to help it be faster
#1629 [17:11] <junebugg05> having problems installing minecraft
#1630 [17:12] <Rykipower> no
#1631 [17:12] <Rykipower> im problems to pixel format is not acelerated
#1632 [17:12] <tyteen4a03> Rykipower, did you follow my instructions and paste your DxDiag log onto Ubuntu Paste?
#1633 [17:12] <tyteen4a03> junebugg05, which is?
#1634 [17:12] <tyteen4a03> danialp, do you mean a drop in FPS or?
#1635 [17:12] <Rykipower> yes
#1636 [17:13] <tyteen4a03> Rykipower, give us the link to your Ubuntu Paste entry then
#1637 [17:13] <junebugg05> here is my Dxdiag log http://paste.ubuntu.com/12535809/
#1638 [17:13] <Rykipower> yes this i a problem
#1639 [17:13] <danialp> yes a big drop. it gets really slow
#1640 [17:13] <tyteen4a03> junebugg05, your computer is too old for Minecraft
#1641 [17:13] <tyteen4a03> danialp, are you using mods?
#1642 [17:13] <danialp> i dont think so
#1643 [17:13] <Rykipower> im coloced the log here and im paste
#1644 [17:14] <tyteen4a03> danialp, does this happen in a brand new world?
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#1646 [17:14] <Rykipower> my mine dont open
#1647 [17:15] <tyteen4a03> Rykipower, give us the link to your Ubuntu Paste entry
#1648 [17:15] <Rykipower> im download craftlandia mas dont open
#1649 [17:15] <danialp> i already made a world in create mode. when i hit the space bar and look up, everything gets slow. when i look back down it gets fast again
#1650 [17:15] <junebugg05> so I can't play minecraft even tho I bought it
#1651 [17:15] <tyteen4a03> danialp, every time? How many times have you tried?
#1652 [17:15] <Rykipower> I did it act
#1653 [17:15] * faisal [faisal@notlogged] has quit. (Quit: Web client closed)
#1654 [17:16] <tyteen4a03> junebugg05, you can play Minecraft, but you'll need another PC
#1655 [17:16] <Zadus_Halo> Hello. I've been trying to run Minecraft on a brand new copy of Windows 7 (windows 10 is not compatible with my computer for Minecraft). However, whenever I hit play on the launcher, it loads Minecraft, and then crashes with this error code: http://paste.ubuntu.com/12535889/
#1656 [17:16] <junebugg05> what are the requirements?
#1657 [17:16] <tyteen4a03> ??> junebugg05 account/requirements
#1658 [17:16] <tyteen4a03> eh
#1659 [17:16] <tyteen4a03> junebugg05, https://help.mojang.com/customer/en/portal/articles/325948-minecraft-system-requirements?b_id=5408
#1660 [17:17] <tyteen4a03> Zadus_Halo, your computer is too old for Minecraft
#1661 [17:17] <Rykipower> my problem and equal
#1662 [17:17] * LittleBigBlock_ [LittleBigBlock_@notlogged] has quit. (Ping timeout: 204 seconds)
#1663 [17:17] <tyteen4a03> Rykipower, give us the link to your Ubuntu Paste entry
#1664 [17:18] <Rykipower> yes
#1665 [17:18] <danialp> everytime i look up
#1666 [17:18] <tyteen4a03> danialp, try turning down your graphics settings
#1667 [17:19] <Rykipower> bye
#1668 [17:19] * Rykipower [Rykipower@notlogged] has quit. (Quit: Web client closed)
#1669 [17:19] <Zadus_Halo> Is there no way for me to change Minecraft settings to accommodate for my computer?
#1670 [17:20] <tyteen4a03> Zadus_Halo, no
#1671 [17:23] * danielvanc [danielvanc@notlogged] has quit. (Quit: danielvanc)
#1672 [17:30] <danialp> it is
#1673 [17:32] <danialp> it is still do it
#1674 [17:33] <mattym> danialp, What settings did you change?
#1675 [17:33] <mattym> danialp, And to what did you change them
#1676 [17:34] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1677 [17:35] <danialp> i do'n no
#1678 [17:35] * TheFlie [TheFlie@notlogged] has quit. (Ping timeout: 198 seconds)
#1679 [17:36] <mattym> danialp, Go into the games Options then Video Options (settings). First tell me what your Render Distance is set to
#1680 [17:36] <danialp> 8
#1681 [17:37] <mattym> danialp, That should be fine, to try and help with the FPS issues, you can turn Clouds to off, and try using the fast instead of fancy graphics options
#1682 [17:40] * johamzx [johamzx@notlogged] has joined #minecrafthelp
#1683 [17:40] <danialp> it is stll doing it
#1684 [17:41] * Prospering [Prospering@notlogged] has joined #minecrafthelp
#1685 [17:42] * junebugg05 [junebugg05@notlogged] has quit. (Quit: Web client closed)
#1686 [17:42] <mattym> danialp, If you hit the F3 button to have the debug info show up on screen, what is listed as your Display on the right sideo of the screen
#1687 [17:42] <Prospering> trying to sign in it is saying my credentials are wrong,,,,username/email and or pw
#1688 [17:42] * AMinecraftPlayer [AMinecraftPlayer@notlogged] has joined #minecrafthelp
#1689 [17:42] <mattym> Prospering, What happens if you try to log in on the website?
#1690 [17:42] <Prospering> I have rest my pw 3 times it still will not accept them
#1691 [17:43] <danialp> 1366x706
#1692 [17:43] <Prospering> I can log in on mojong
#1693 [17:43] <Prospering> but not on minecraft
#1694 [17:43] <AMinecraftPlayer> hello?
#1695 [17:43] <mattym> danialp, And the rest of the info?
#1696 [17:43] <Prospering> same message
#1697 [17:43] <mattym> ??> Prospering login/throttle
#1698 [17:43] <danialp> ok
#1699 [17:43] <Absol> Prospering: Your login is being throttled, which will prevent you from logging in.
#1700 [17:43] <Absol> Prospering: You will have to wait 3 hours without logging in for it to reset.
#1701 [17:43] <Prospering> what does that mean?
#1702 [17:43] <mattym> danialp, I need the rest of what it says next to those numbers, and possibly what it says on the line below it
#1703 [17:43] <Prospering> throttled
#1704 [17:44] <mattym> Prospering, Too many failed log ins will cause it to lock out
#1705 [17:44] <AMinecraftPlayer> I need help. When I try to play Minecraft, it says there is a problem with my graphics driver.
#1706 [17:44] <AMinecraftPlayer> But I already tried updating it.
#1707 [17:44] <danialp> ok can log in
#1708 [17:44] <AMinecraftPlayer> And a previous solution I found doesn't work anymore
#1709 [17:44] <mattym> AMinecraftPlayer, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1710 [17:44] <Prospering> ohhh okay thank you very much
#1711 [17:44] <AMinecraftPlayer> http://pastebin.ubuntu.com/12536097/
#1712 [17:45] <danialp> thx
#1713 [17:45] * johamzx [johamzx@notlogged] has quit. (Quit: Web client closed)
#1714 [17:45] <mattym> Prospering, Just leave it alone for 3 hours, dont attempt to log in on the site or game, after that log in with the most recent password you set
#1715 [17:45] <danialp> ok
#1716 [17:45] <mattym> AMinecraftPlayer, One moment
#1717 [17:45] <mattym> AMinecraftPlayer, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1718 [17:45] <Prospering> Alright mattty, ty :D
#1719 [17:45] <mattym> danialp, Only follow the directions on the lines with your name
#1720 [17:46] <mattym> danialp, Next to the 1366x706 what else does it say
#1721 [17:46] * Carlos [Carlos@notlogged] has joined #minecrafthelp
#1722 [17:48] <danialp> intel hd 2.1.0. build 8.15.10.2827
#1723 [17:49] * Prospering [Prospering@notlogged] has quit. (Ping timeout: 204 seconds)
#1724 [17:49] <mattym> danialp, And on the line below? Anything else about Intel?
#1725 [17:49] * Meeonochi [Meeonochi@notlogged] has joined #minecrafthelp
#1726 [17:49] <Meeonochi> Hi, I really need help
#1727 [17:50] <Meeonochi> So, i redeemed my minecraft windows 10 edition
#1728 [17:50] <danialp> no
#1729 [17:50] <Meeonochi> Then I got a new computer
#1730 [17:50] <Meeonochi> it wont give me a new code
#1731 [17:50] <Meeonochi> How do I get another code/get minecraft windows 10
#1732 [17:50] <mattym> danialp, Not sure if there is anything else you can do then. Your computer may not be able to handle it without the low FPS
#1733 [17:50] <mattym> Meeonochi, On the new computer just log into the Windows Store with the account/email you redeemed the first one too.
#1734 [17:51] <Meeonochi> Ok, tanks
#1735 [17:51] <Meeonochi> thanks
#1736 [17:51] <Meeonochi> I'll try that now
#1737 [17:51] <danialp> ok
#1738 [17:52] * AMinecraftPlayer [AMinecraftPlayer@notlogged] has quit. (Quit: Web client closed)
#1739 [17:53] * Vaporstar5 [Vaporstar5@notlogged] has joined #minecrafthelp
#1740 [17:54] <Vaporstar5> how do i get on minecraft i have my link now what
#1741 [17:55] * paulo20151_PVP [paulo20151_PVP@notlogged] has joined #minecrafthelp
#1742 [17:55] <danialp> ok
#1743 [17:55] <mattym> Vaporstar5, What?
#1744 [17:55] * paulo20151_PVP [paulo20151_PVP@notlogged] has quit. (Client Quit)
#1745 [17:55] <Meeonochi> Didn't work mattym
#1746 [17:56] <Meeonochi> I logged in, but it still shows as $9.99
#1747 [17:56] <mattym> Meeonochi, Are you sure its on the same account that you redeemed it to?
#1748 [17:56] <Meeonochi> yup
#1749 [17:56] <Vaporstar5> I need help logging in please help me
#1750 [17:57] <mattym> Meeonochi, Ok, log completely out of the store app. Restart the computer then log back into it again and see if it works
#1751 [17:57] <Meeonochi> Alright, tanks
#1752 [17:57] <Meeonochi> thanks
#1753 [17:57] <Meeonochi> cant type
#1754 [17:57] <mattym> Vaporstar5, What happens when you try?
#1755 [17:57] <Meeonochi> dank meme overload
#1756 [17:58] <Meeonochi> k back
#1757 [17:58] <Meeonochi> still doesn't work
#1758 [18:00] <mattym> Meeonochi, Are you currently on the computer with the issue?
#1759 [18:00] <Meeonochi> yes sir
#1760 [18:00] <Meeonochi> or ma'am?
#1761 [18:00] <Meeonochi> either way
#1762 [18:01] * plshelp [plshelp@notlogged] has joined #minecrafthelp
#1763 [18:01] <plshelp> hey i need some help
#1764 [18:01] * rendi [rendi@notlogged] has joined #minecrafthelp
#1765 [18:01] * danialp [danialp@notlogged] has quit. (Quit: Web client closed)
#1766 [18:01] <plshelp> im not getting any sound from my game
#1767 [18:01] * rendi [rendi@notlogged] has quit. (Client Quit)
#1768 [18:02] <plshelp> help
#1769 [18:02] * azelius3 [azelius3@notlogged] has joined #minecrafthelp
#1770 [18:02] <plshelp> im not getting any sound from my game
#1771 [18:02] <mattym> Meeonochi, Then if thats the case you didnt follow all my instructions. I said, log out then RESTART the computer, then try logging in again
#1772 [18:02] <mattym> plshelp, Have you tried restarting the computer, then testing the game again>
#1773 [18:03] <plshelp> yes
#1774 [18:03] <Meeonochi> Yeah I restarted the computer
#1775 [18:03] <Meeonochi> SSD life
#1776 [18:03] <Meeonochi> mang
#1777 [18:03] <mattym> Meeonochi, No you didnt, your name would have left and rejoined the chat
#1778 [18:03] <Meeonochi> lies
#1779 [18:03] * Vaporstar5 [Vaporstar5@notlogged] has joined #minecrafthelp
#1780 [18:03] * Meeonochi [Meeonochi@notlogged] has quit. (Quit: Web client closed)
#1781 [18:03] * LeonerdYT [LeonerdYT@notlogged] has joined #minecrafthelp
#1782 [18:03] <azelius3> Hello everyone! I recently purchased a copy of Windows 7, and after installation I decided to download Java and Minecraft and play on some of my favorite servers; however, every time I try to launch Minecraft, I receive an error saying that my display driver was unable to load, and thus Minecraft crashes. On the support page it was recommended that I create and paste a DxDiag dialogue, so here it is if it's of any use to you. http://paste.ubuntu.co
#1783 [18:04] <mattym> azelius3, One moment
#1784 [18:04] <plshelp> yes i restarted the laptop
#1785 [18:04] <tyteen4a03> azelius3, mind pasting the link again
#1786 [18:04] <mattym> azelius3, the chat limit cut off the link, can you send me just the link
#1787 [18:04] <Vaporstar5> I did the same thing now what
#1788 [18:04] <azelius3> Here's the link http://paste.ubuntu.com/12535489/
#1789 [18:05] <mattym> plshelp, Do you know how to make the launcher remain open once you start the game?
#1790 [18:05] <plshelp> no
#1791 [18:05] <mattym> azelius3, One moment
#1792 [18:05] <Vaporstar5> mattym heres my link too
#1793 [18:05] <azelius3> I ran the AMD ATI auto-checker and it didn't say anything was wrong or out of date, so I kind of really need help.
#1794 [18:05] <Vaporstar5> or not
#1795 [18:06] <mattym> azelius3, Auto-Updaters are unreliable
#1796 [18:06] <azelius3> That would exolain a lot.
#1797 [18:06] <mattym> azelius3, Download and Install the Catalyst Software Suite from this page https://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#1798 [18:06] <plshelp> so how do i do it
#1799 [18:07] * BakaPlays_ [BakaPlays_@notlogged] has joined #minecrafthelp
#1800 [18:07] <Vaporstar5> My pixel lancher crashed
#1801 [18:07] * techno156 [techno156@notlogged] has joined #minecrafthelp
#1802 [18:07] <azelius3> Installation will finish in around 20 mins. Wow, what blazing fast internet speed!
#1803 [18:07] <mattym> ??> plshelp launcher/open
#1804 [18:07] <Absol> plshelp: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1805 [18:07] <mattym> Vaporstar5, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1806 [18:07] <mattym> plshelp, Follow the directions from Absol then start the game
#1807 [18:07] <Vaporstar5> http://paste.ubuntu.com/12536213/
#1808 [18:08] <mattym> Vaporstar5, Ok one moment
#1809 [18:08] <plshelp> ok done
#1810 [18:08] <plshelp> now what?
#1811 [18:08] * pedro [pedro@notlogged] has joined #minecrafthelp
#1812 [18:08] * BakaPlays_ [BakaPlays_@notlogged] has quit. (Client Quit)
#1813 [18:09] <mattym> plshelp, In the launcher, find the tab for game output, copy it all and paste the contents on paste.ubuntu.com then enter something in the poster box then hit the Paste! button, then get me the link of the page it takes you to
#1814 [18:09] <plshelp> the launcher log?
#1815 [18:10] <mattym> plshelp, Launcher log, then also game output
#1816 [18:10] <mattym> plshelp, The Game Output may not show up there till you have the game running
#1817 [18:11] <LeonerdYT> windows 10 edition disappeared the option to purchase and open
#1818 [18:11] * LeonerdYT [LeonerdYT@notlogged] has quit. (Quit: Web client closed)
#1819 [18:11] <plshelp> im on win 10 version
#1820 [18:11] * biggysmalls1224 [biggysmalls1224@notlogged] has joined #minecrafthelp
#1821 [18:11] <plshelp> i dont have game output
#1822 [18:11] * biggysmalls1224 [biggysmalls1224@notlogged] has quit. (Client Quit)
#1823 [18:12] <mattym> plshelp, Did you start the game?
#1824 [18:12] <Vaporstar5> i dont want or have windows 10
#1825 [18:12] <plshelp> no
#1826 [18:12] <mattym> Vaporstar5, Like i said, give me a moment im finding what you need
#1827 [18:12] <plshelp> shoud i?
#1828 [18:12] <mattym> plshelp, Start the game, then that tab should show up
#1829 [18:12] * White_the_LM [White_the_LM@notlogged] has joined #minecrafthelp
#1830 [18:12] <Vaporstar5> ok
#1831 [18:13] <tyteen4a03> ??> Vaporstar5 irc/multitasking/!
#1832 [18:13] <Absol> Vaporstar5: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#1833 [18:13] <Absol> Vaporstar5: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#1834 [18:13] <mattym> Vaporstar5, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#1835 [18:15] * ghaith [ghaith@notlogged] has joined #minecrafthelp
#1836 [18:17] * bambam [bambam@notlogged] has joined #minecrafthelp
#1837 [18:18] <White_the_LM> Hello .I'm having some technical difficulties with launching Minecraft. It is giving me the Pixel Format Not Accelerated error. I've tried following the directions to the best of my knowledge without fear of damaging my computer. I am using an ASUS Windows 7 laptop that has been upgraded to Windows 10
#1838 [18:18] <tyteen4a03> ??> White_the_LM win/dxdiag
#1839 [18:18] <Absol> White_the_LM: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1840 [18:18] <plshelp> bout to have it
#1841 [18:18] <Afootpluto> plshelp, ?
#1842 [18:18] * ghaith [ghaith@notlogged] has quit. (Client Quit)
#1843 [18:19] <Vaporstar5> ok i downloaded it
#1844 [18:21] * bambam [bambam@notlogged] has quit. (Ping timeout: 204 seconds)
#1845 [18:22] <plshelp> http://paste.ubuntu.com/12536572/
#1846 [18:22] <mattym> Vaporstar5, Run the program, and follow the directions it gives
#1847 [18:22] <mattym> plshelp, Lets try to restore the local files
#1848 [18:22] <plshelp> there it is
#1849 [18:22] <mattym> ??> plshelp win/reinst
#1850 [18:22] <Absol> plshelp: You may need to reinstall the locally installed files that Minecraft puts into place.
#1851 [18:22] <Absol> plshelp: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1852 [18:22] <mattym> plshelp, Follow the directions from abs
#1853 [18:22] <mattym> Absol*
#1854 [18:24] <plshelp> one moment
#1855 [18:24] <plshelp> it wont let me delete the versions file or the log
#1856 [18:24] <mattym> plshelp, Make sure the game and launcher are closed, then try to delete them again
#1857 [18:25] <plshelp> ok one moment
#1858 [18:25] * R_ [R_@notlogged] has joined #minecrafthelp
#1859 [18:26] * Vaporstar5 [Vaporstar5@notlogged] has quit. (Ping timeout: 204 seconds)
#1860 [18:27] * R_ [R_@notlogged] has quit. (Client Quit)
#1861 [18:27] <plshelp> said error gave up trying to download
#1862 [18:28] <mattym> plshelp, Is it continuing?
#1863 [18:28] <plshelp> and still no sound
#1864 [18:28] <plshelp> yes
#1865 [18:28] * ppc [ppc@notlogged] has joined #minecrafthelp
#1866 [18:28] * ppc [ppc@notlogged] has quit. (Client Quit)
#1867 [18:28] <mattym> plshelp, Can you get me a fresh copy of the game output
#1868 [18:28] * Carlos [Carlos@notlogged] has quit. (Ping timeout: 206 seconds)
#1869 [18:30] <plshelp> one moment
#1870 [18:31] <plshelp> new item invalid frame buffer
#1871 [18:32] <plshelp> one momenet for log
#1872 [18:32] <mattym> plshelp, If another thing showed up, get me a copy of that too
#1873 [18:35] * plshelp [plshelp@notlogged] has quit. (Ping timeout: 204 seconds)
#1874 [18:39] <azelius3> The Catalyst whatever refuses to run. Also, I've uploaded the crash log as well if it's useful at all: http://paste.ubuntu.com/12536720/
#1875 [18:39] * AuthorOfOZ [AuthorOfOZ@notlogged] has joined #minecrafthelp
#1876 [18:40] <mattym> azelius3, What does it say when you try to run it?
#1877 [18:41] <AuthorOfOZ> Hello. I am attempting to set up a Minecraft multiplayer server for myself and my friend (I'm hosting on my Mac). I downloaded minecraft_server.1.8.8.jar, created a folder, and opened it. The only things it created were a folder called "Logs" and "server.properties" and "eula.txt." I was unable to open Server Properties in order to do the rest of setup. What's going wrong?
#1878 [18:41] * plshelp [plshelp@notlogged] has joined #minecrafthelp
#1879 [18:41] <plshelp> srry bout that still waiting on log
#1880 [18:41] <mattym> AuthorOfOZ, You need to open the eula and agree to it, save that file, then re-run it
#1881 [18:41] <AG_Clinton> Unable to open it how?
#1882 [18:41] * DragonA21 [DragonA21@notlogged] has joined #minecrafthelp
#1883 [18:42] <mattym> AuthorOfOZ, Re-reun the server jar that is, after you have made the needed changes to the EULA file
#1884 [18:42] <AuthorOfOZ> AG: I double click it, and I have no application that will open server_properties
#1885 [18:42] <AG_Clinton> Open it with any text editor
#1886 [18:42] <AuthorOfOZ> OOH okay thanks Matttym
#1887 [18:42] <AG_Clinton> And you also have to open the eula.txt and agree to that as well.
#1888 [18:43] <mattym> AuthorOfOZ, Any text editor should work on both the eula and server.properties
#1889 [18:43] <AuthorOfOZ> I agreed to minecraft_server.1.8.8, that created those files
#1890 [18:43] <AuthorOfOZ> ok so I need to select a text editor for server.properties then.
#1891 [18:43] <mattym> AuthorOfOZ, Yes
#1892 [18:44] <AuthorOfOZ> ok standby :D I'm gonna try and do this in real time so I can ask you guys for help
#1893 [18:44] <AuthorOfOZ> also, for eula, do I put TRUE in caps?
#1894 [18:45] <DragonA21> it does not let me play minecraft i dont know how to upgrade pixel graphics
#1895 [18:45] <mattym> AuthorOfOZ, To be honest im not 100% sure, it should work either way
#1896 [18:45] <mattym> DragonA21, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1897 [18:46] <AuthorOfOZ> I opened server.properties with text editor and got this: #Minecraft server properties #Wed Sep 23 19:35:02 EDT 2015
#1898 [18:46] <AuthorOfOZ> that's all
#1899 [18:46] <DragonA21> ya i did link dxdiag but i dont know how does it work
#1900 [18:46] <azelius3> mattym, it gives me a Windows error, asking me if I'd like to report the problem.
#1901 [18:46] <mattym> ??> DragonA21 win/dxdiag
#1902 [18:46] <Absol> DragonA21: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1903 [18:46] <mattym> DragonA21, Follow the instructions in the link from Absol
#1904 [18:46] * DragonA21 [DragonA21@notlogged] has quit. (Quit: Web client closed)
#1905 [18:47] <mattym> azelius3, For your computer, that is the only download that should work. If it wont let you install it, there may be something else wrong with your computer
#1906 [18:47] <AuthorOfOZ> sidebar: Can i just open my single player world to a LAN, port foward the port, and will that allow my friend in another town to access using direct connect without having to build this server thing?
#1907 [18:47] <azelius3> mattym, would the crash log be of any use?
#1908 [18:47] <mattym> AuthorOfOZ, After editing the EULA, start the server once more, let if fully start up, then close it
#1909 [18:48] <mattym> AuthorOfOZ, That should put the correct info in the server.properties
#1910 [18:48] <mattym> AuthorOfOZ, LAN wont work outside of your home (network)
#1911 [18:48] <AuthorOfOZ> That's what I thought
#1912 [18:48] <AuthorOfOZ> Also, everything worked now, i have all the files. Will the port remain the same for this server, or will it keep changing?
#1913 [18:49] <mattym> AuthorOfOZ, The port should always be the same
#1914 [18:49] <AuthorOfOZ> Teriffic!
#1915 [18:49] <mattym> AuthorOfOZ, Its possible that if you loose power or change something on your router at a later time that the internal IPv4 address of the computer you are using it for may change
#1916 [18:50] <mattym> AuthorOfOZ, In that case you would just need to go into the router settings again and change the number to reflect the new IPv4 number of the computer you are using as the server
#1917 [18:50] <mattym> AuthorOfOZ, But only if it changes
#1918 [18:51] <plshelp> http://paste.ubuntu.com/12536822/
#1919 [18:51] <plshelp> here is the new log
#1920 [18:51] <AuthorOfOZ> That's great. Now, if I shut down my computer and close minecraft, will the server collapse. I have this window that's showing the realtime memory usage. Does that need to remain open while running Minecraft to keep the server live?
#1921 [18:51] <mattym> plshelp, Hmm, still seems to be having an issue finding the audio files
#1922 [18:52] <mattym> AuthorOfOZ, Yes
#1923 [18:52] <plshelp> so what can i do?
#1924 [18:52] * amom [amom@notlogged] has joined #minecrafthelp
#1925 [18:52] <mattym> AuthorOfOZ, There are ways to not have that window open, but it will just mean another window is
#1926 [18:52] <mattym> AuthorOfOZ, The computer need to be on, online and not in any type of sleep mode in order for the server to remain running
#1927 [18:52] <mattym> plshelp, Its possible another program is causing an issue with it
#1928 [18:53] <mattym> ??> plshelp tools/hjt
#1929 [18:53] <Absol> plshelp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1930 [18:53] <Absol> plshelp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1931 [18:53] <mattym> plshelp, Can you follow the new instructions from Absol
#1932 [18:53] <amom> i need help i brought my son the computer minecraft edition and he did a update and now all he can play is demo mode
#1933 [18:53] <mattym> AuthorOfOZ, Minecraft itself does not need to be on, but the server program and the computer itself does
#1934 [18:53] <AuthorOfOZ> Okay, so both minecraft and the server windo need to be open
#1935 [18:54] <mattym> amom, Make sure that he has logged into the launcher with the correct info
#1936 [18:54] <mattym> AuthorOfOZ, No, just the server itself needs to be running
#1937 [18:54] <mattym> AuthorOfOZ, The game itself does not need to be on
#1938 [18:54] <plshelp> in prog
#1939 [18:54] <amom> he has but it keeps taking us to the demo
#1940 [18:54] <AuthorOfOZ> Oh, I have not yet created a world fo this yet...do I just name it in the text editor and the game will generate one that will be saved?
#1941 [18:55] <mattym> amom, Can you go to this page account.mojang.com/me log in with the same info you are trying on the launcher, then tell me if it lists under "My Games" the date of purchase and Username
#1942 [18:55] <AuthorOfOZ> And if I close the server windo, will that world be saved and able to be played when I reopen the server window?
#1943 [18:56] <mattym> AuthorOfOZ, Just starting the server would have made a world. But if you want to make a new one, just change the world name in the server.properties and it will make a new one
#1944 [18:56] <plshelp> do i need the search bar ext?\
#1945 [18:56] <mattym> plshelp, No
#1946 [18:56] <mattym> plshelp, Just download and run the HijackThis program
#1947 [18:56] <AuthorOfOZ> Ah okay I see that now.
#1948 [18:56] <mattym> AuthorOfOZ, And dont just close the window.
#1949 [18:57] <mattym> AuthorOfOZ, There should be a text box in the window, typing "stop" without the quotes will shut the server down
#1950 [18:57] <mattym> AuthorOfOZ, Just closing the window may cause the world to become corrupt
#1951 [18:57] <mattym> AuthorOfOZ, Then once you start the game again, it will automatically start the same world you were on last
#1952 [18:57] <AuthorOfOZ> Good thing I haven't messed with that yet then :D
#1953 [18:58] <AuthorOfOZ> How do i reopen the server window? not by running the .jar right?
#1954 [18:58] <mattym> AuthorOfOZ, On a Mac. Yes i believe you do just run the jar again
#1955 [18:58] <amom> mattym i did that and it shows that i need to download it
#1956 [18:59] <mattym> amom, But does it have listed your Purchase Date, and Username on that page?
#1957 [18:59] <mattym> amom, Next to the Minecraft entry
#1958 [18:59] <AuthorOfOZ> Oh alright. I renamd the world in the server.properties thing. Will that name the world in the game?
#1959 [18:59] <mattym> AuthorOfOZ, The world name doesnt really show up anywhere in the game
#1960 [19:00] <AuthorOfOZ> Actually...how do I acceess my own server...
#1961 [19:00] <mattym> AuthorOfOZ, Are you playing on the same computer?
#1962 [19:00] <plshelp> do i need to hit fix checked?
#1963 [19:00] <mattym> plshelp, No, just have it run make the log file, then get me a paste.ubuntu link to the log file
#1964 [19:01] <AuthorOfOZ> Yes i'm using my laptop
#1965 [19:01] <mattym> AuthorOfOZ, If you are playing on the same computer that you are running the server then when you Add a server to the Multiplayer window use this as the ip for it: localhost
#1966 [19:01] <amom> no just just his login name and asking me to download it and when i do it tell me to run a setup wizard to repair it
#1967 [19:01] <mattym> amom, In the game, make sure you are logging in with the same info you did on the site
#1968 [19:02] <AuthorOfOZ> it says "can't connect to host"
#1969 [19:02] <AuthorOfOZ> I have port forwarded and everything
#1970 [19:02] <mattym> AuthorOfOZ, Try 127.0.0.1 instead of localhost
#1971 [19:03] <AuthorOfOZ> I did rename the world in the server.properties and got a weird message in the server window. i typed stop, restarted it, and it seems to be alright "after I changed all the names back"
#1972 [19:03] <plshelp> http://paste.ubuntu.com/12536885/
#1973 [19:03] <plshelp> hey it is
#1974 [19:03] <mattym> AuthorOfOZ, Dont edit the files while the server is running, it will either fail or undo the changes you make
#1975 [19:03] <plshelp> here
#1976 [19:03] <mattym> AuthorOfOZ, the server needs to be fully stopped when you edit those files
#1977 [19:03] <mattym> plshelp, Ok one moment
#1978 [19:03] <AuthorOfOZ> okay then let me do that
#1979 [19:05] <mattym> ??> plshelp av/norton
#1980 [19:05] <Absol> plshelp: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1981 [19:05] <AuthorOfOZ> still doesn't register a connection
#1982 [19:05] <AuthorOfOZ> do I have to start from the beginning? Delete all this stuff and try again without renaming things?
#1983 [19:05] <plshelp> can i do anyting else?
#1984 [19:05] <mattym> plshelp, Norton is likely causing an issue. Remove it, restart the PC, then have Minecraft redownload the files again, by deleting the same stuff as the last time
#1985 [19:06] <mattym> AuthorOfOZ, No that shouldnt matter
#1986 [19:06] <mattym> AuthorOfOZ, In the server Window, did it say everything started correctly?
#1987 [19:06] <mattym> AuthorOfOZ, In other words, were there no errors
#1988 [19:06] <mattym> plshelp, This is just about the last thing that may help
#1989 [19:06] <AuthorOfOZ> No it generated spawn areas adn then nothing
#1990 [19:07] <mattym> AuthorOfOZ, That is where it should be
#1991 [19:07] <mattym> AuthorOfOZ, One moment
#1992 [19:07] * joao_pedro0102 [joao_pedro0102@notlogged] has joined #minecrafthelp
#1993 [19:07] <mattym> AuthorOfOZ, Server is currently running right?
#1994 [19:07] * joao_pedro0102 [joao_pedro0102@notlogged] has quit. (Client Quit)
#1995 [19:07] <azelius3> mattym, I think I've discovered the problem; the file didn't download correctly, so let me try downloading it again.
#1996 [19:07] <AuthorOfOZ> yes it is now
#1997 [19:07] <mattym> .mcping 74.67.120.216
#1998 [19:07] <AuthorOfOZ> you wanna try and connect?
#1999 [19:07] <ExtremeBot> mattym: 74.67.120.216:25565 is up! There are currently 0 out of 20 players, running 1.8.8 (47); with a latency of 0.226s and an MOTD of "A Minecraft Server".
#2000 [19:08] <mattym> AuthorOfOZ, Seems online from here.
#2001 [19:08] <AuthorOfOZ> wait, what? how do you know?
#2002 [19:08] <azelius3> whois
#2003 [19:08] <mattym> AuthorOfOZ, Try connecting again with just 74.67.120.216 as the IP
#2004 [19:08] <mattym> AuthorOfOZ, When you join an IRC your ip is visible unless you have taken steps to block it
#2005 [19:09] <AuthorOfOZ> still says no connection
#2006 [19:09] <azelius3> Just use .whois
#2007 [19:09] <mattym> AuthorOfOZ, Try just doing a direct connect to your IP
#2008 [19:10] <AuthorOfOZ> mattym, you can see my server? Can you see the name of it? (or do you just name it yourself)
#2009 [19:10] <plshelp> still no sound
#2010 [19:10] <mattym> AuthorOfOZ, There are no "names" to a server
#2011 [19:11] <plshelp> should i contact mojang?
#2012 [19:11] <AuthorOfOZ> ah
#2013 [19:11] <mattym> AuthorOfOZ, The only time its names is whatever the person who entered it into their Multiplayer window called it
#2014 [19:11] * claudio [claudio@notlogged] has joined #minecrafthelp
#2015 [19:11] <mattym> plshelp, Did you remove Norton, restart the computer, then delete the stuff (except Saves) from the .minecraft folder
#2016 [19:11] <AuthorOfOZ> ok, direct connect SEEMS to have workd
#2017 [19:12] <plshelp> yes
#2018 [19:12] <AuthorOfOZ> yes, the server window says I have joined the game!
#2019 [19:12] <mattym> plshelp, Are you currently on that computer?
#2020 [19:12] <plshelp> its on my laptop
#2021 [19:12] <plshelp> yes
#2022 [19:12] <plshelp> im on my pc talking to yall
#2023 [19:12] <mattym> AuthorOfOZ, Playing and running the game on the same computer, especially a laptop is gonna likely be very slow
#2024 [19:12] * claudio [claudio@notlogged] has quit. (Client Quit)
#2025 [19:13] <AuthorOfOZ> *shrug* better then nothing. I'm not really computer savy. We'll see how it works
#2026 [19:13] <AuthorOfOZ> I have no better computer
#2027 [19:13] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#2028 [19:13] <mattym> plshelp, You have the Minecraft shortcut ont he desktop correct?
#2029 [19:13] <plshelp> yes
#2030 [19:14] * darkclark098 [darkclark098@notlogged] has joined #minecrafthelp
#2031 [19:14] <mattym> plshelp, Right click it, select Run as Administrator
#2032 [19:14] <AuthorOfOZ> how can I change game mode to peaceful for the sake of not being attacked right now?
#2033 [19:14] <mattym> AuthorOfOZ, Just saying, it may be the reason some of the ways to connect are not working for you
#2034 [19:14] <AuthorOfOZ> in the server
#2035 [19:14] * darkclark098 [darkclark098@notlogged] has quit. (Client Quit)
#2036 [19:14] <mattym> AuthorOfOZ, Have you set yourself up as an Op yet?
#2037 [19:14] <plshelp> ok done
#2038 [19:15] <mattym> AuthorOfOZ, In the server window, you can type "op your-username" without the quotes to make yourself an Op (admin)
#2039 [19:15] <plshelp> should i hit play?
#2040 [19:15] <AuthorOfOZ> ok
#2041 [19:15] <mattym> AuthorOfOZ, Then in game you can change settings, or just use the server window itself to execute the command
#2042 [19:15] <mattym> plshelp, Yes, see if the sound is working
#2043 [19:16] <AuthorOfOZ> ok the op worked
#2044 [19:16] <mattym> AuthorOfOZ, Im not 100% sure what the command is to change the whole server to another gamemode
#2045 [19:16] * darkclark098 [darkclark098@notlogged] has joined #minecrafthelp
#2046 [19:16] <mattym> AuthorOfOZ, but for yourself ingame you can just put yourself in creative
#2047 [19:16] <AuthorOfOZ> um, still can't change to peaceful...
#2048 [19:16] <AuthorOfOZ> oh okay
#2049 [19:17] * darkclark098 [darkclark098@notlogged] has quit. (Client Quit)
#2050 [19:17] <plshelp> no sound\
#2051 [19:17] <CubeTheThird> you can't set a global gamemode via commands
#2052 [19:17] <CubeTheThird> you have to edit the server.properties file for that
#2053 [19:17] <AuthorOfOZ> okay then that's what I'll do
#2054 [19:17] <AuthorOfOZ> I think i'm set, thanks very much guys!
#2055 [19:17] * AuthorOfOZ [AuthorOfOZ@notlogged] has quit. (Quit: Web client closed)
#2056 [19:17] <mattym> AuthorOfOZ, remember. close the server first....
#2057 [19:18] <mattym> plshelp, Not sure what else to try
#2058 [19:18] <plshelp> shgould i contact mojang?
#2059 [19:19] * amom [amom@notlogged] has joined #minecrafthelp
#2060 [19:19] <amom> ?
#2061 [19:20] <amom> mattym
#2062 [19:20] <plshelp> should i contact mojang about the issue?
#2063 [19:21] <CubeTheThird> what's the problem?
#2064 [19:21] <plshelp> no sound
#2065 [19:21] <CubeTheThird> plshelp, have you showed the game output?
#2066 [19:21] <plshelp> yep
#2067 [19:21] <CubeTheThird> plshelp, link please
#2068 [19:22] <plshelp> http://paste.ubuntu.com/12537054/
#2069 [19:23] <CubeTheThird> plshelp, can you show me a paste of your launcher log too?
#2070 [19:23] <plshelp> one moment
#2071 [19:25] * Noiriu [Noiriu@notlogged] has joined #minecrafthelp
#2072 [19:26] * Sider09 [Sider09@notlogged] has joined #minecrafthelp
#2073 [19:27] <Noiriu> hi, i don't know what's wrong with my account but i've reset my password four times and i still can't login at all, can anyone help?
#2074 [19:27] * Sider09 [Sider09@notlogged] has quit. (Client Quit)
#2075 [19:27] <mattym> amom, Did you make sure you were logging into the game with the correct info, same as you did on the site?
#2076 [19:27] * killerman78 [killerman78@notlogged] has joined #minecrafthelp
#2077 [19:27] <mattym> Noiriu, What happens if you try to log in on the website?
#2078 [19:27] * HEROMASTER [HEROMASTER@notlogged] has joined #minecrafthelp
#2079 [19:28] <Noiriu> it says invalid passwork
#2080 [19:28] <Noiriu> password
#2081 [19:28] <mattym> ??> Noiriu login/throttle
#2082 [19:28] <Absol> Noiriu: Your login is being throttled, which will prevent you from logging in.
#2083 [19:28] <Absol> Noiriu: You will have to wait 3 hours without logging in for it to reset.
#2084 [19:28] <killerman78> So i need help because my minecraft will not allow me to connect to any servers. Do you have anything i could do about this to solve the issue?
#2085 [19:28] <mattym> killerman78, What happens when you try?
#2086 [19:28] <Noiriu> okay, thank you
#2087 [19:28] * AuthorOfOZ [AuthorOfOZ@notlogged] has joined #minecrafthelp
#2088 [19:28] <HEROMASTER> PLESE FIX MY MINECRAFT
#2089 [19:29] <AuthorOfOZ> It's me, I'm back. Real fast, could one of you try to log into my server?
#2090 [19:29] * Noiriu [Noiriu@notlogged] has quit. (Client Quit)
#2091 [19:29] <mattym> .mcping 74.67.120.216
#2092 [19:29] <ExtremeBot> mattym: 74.67.120.216:25565 is up! There are currently 1 out of 20 players, running 1.8.8 (47); with a latency of 0.259s and an MOTD of "A Minecraft Server".
#2093 [19:29] * HEROMASTER [HEROMASTER@notlogged] has quit. (Client Quit)
#2094 [19:29] <mattym> AuthorOfOZ, The pinger shows it online, what seems to be the issue?
#2095 [19:29] <AuthorOfOZ> Ah, well the IP is different....
#2096 [19:30] <mattym> AuthorOfOZ, What do you mean?
#2097 [19:30] <AuthorOfOZ> I told my friend to connect using my 192.xxx.x.xxx address
#2098 [19:30] <AuthorOfOZ> I didn't realize it would be different
#2099 [19:30] <killerman78> an error comes up saying failed to connect to server: java.net.ConnectException: Connection timed out: no further information:\
#2100 [19:30] <mattym> AuthorOfOZ, No, he needs to connect with the same one you did, the external 74.67.120.216
#2101 [19:31] <mattym> AuthorOfOZ, The 192 address is just for internal use, if he was at your house, then he could connect with that. Otherwise he needs the external one
#2102 [19:31] <mattym> killerman78, All servers?
#2103 [19:31] <AuthorOfOZ> AHHH
#2104 [19:31] <killerman78> Yes
#2105 [19:31] <AuthorOfOZ> Thanks guys.
#2106 [19:31] * AuthorOfOZ [AuthorOfOZ@notlogged] has quit. (Client Quit)
#2107 [19:31] * julio [julio@notlogged] has joined #minecrafthelp
#2108 [19:31] <mattym> killerman78, In Minecraft try to connect to this one: mctest.ae97.net
#2109 [19:32] <mattym> killerman78, Let me know if that has the same error
#2110 [19:32] * WhereIsMySpoon [WhereIsMySpoon@notlogged] has quit. (Ping timeout: 206 seconds)
#2111 [19:33] <killerman78> Same error
#2112 [19:33] <mattym> killerman78, What antivirus program/s do you use or have installed
#2113 [19:33] <killerman78> Malwarebytes and Norton Security Center
#2114 [19:34] <killerman78> *Suite
#2115 [19:34] * WhereIsMySpoon [WhereIsMySpoon@notlogged] has joined #minecrafthelp
#2116 [19:34] <mattym> ??> killerman78 av/norton
#2117 [19:34] <Absol> killerman78: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#2118 [19:34] * julio [julio@notlogged] has quit. (Client Quit)
#2119 [19:35] <mattym> killerman78, As Absol said, you will need to remove Norton from your computer, then restart it. After that attempt to join the servers again
#2120 [19:37] <killerman78> Ok but i mean Norton is the only thing that blocks viruses from my computer. Is there any other way or options because last time i deleted it it caused my computer to have a bunch of viruses and i had to redownload Norton
#2121 [19:37] * Hello [Hello@notlogged] has joined #minecrafthelp
#2122 [19:37] <Hello> Hi
#2123 [19:37] <Hello> Hi
#2124 [19:38] <Hello> Hi I need help
#2125 [19:38] <mattym> killerman78, As the info said, you can use Avast! instead. We recommend it because it doesnt have these issues with MC
#2126 [19:38] <mattym> Hello, Please explain the problem
#2127 [19:38] <killerman78> Is it basically the same thing as Norton?
#2128 [19:38] <mattym> killerman78, Just a different brand of Antivirus
#2129 [19:38] <Hello> Hi first I want know are you guys robots
#2130 [19:39] <mattym> Hello, No, nor would it matter
#2131 [19:39] <killerman78> except doesnt stop minecraft.
#2132 [19:39] <mattym> killerman78, yes
#2133 [19:39] <Hello> Anyways can I help
#2134 [19:40] <mattym> Hello, Did you have a problem you needed help with?
#2135 [19:40] <Hello> You know when you put lava in a dispenser and it glitches
#2136 [19:40] <killerman78> But i mean i cant buy it though. My Father kind of owns my computer. Like i see there is a free download but i want it to protect my firewall and stuff too.
#2137 [19:41] <mattym> Hello, Not seen it myself, but go on
#2138 [19:41] <Hello> And tell Mojang to put hunger games on X11
#2139 [19:41] * Lord_Ralex kicked Hello from #minecrafthelp (Reason: ello :You are banned from this channel)
#2140 [19:41] <mattym> killerman78, Use the free one, the paid version will cause similar issues as Norton
#2141 [19:42] <killerman78> What does the free version provide to me though?
#2142 [19:42] <mattym> killerman78, All the protection you should need, and wont cause the issue you are having with MC
#2143 [19:44] <azelius3> mattym, the Catalyst software is installing now. I seem to have gotten it to work.
#2144 [19:45] <mattym> azelius3, Ok, if its working now, just follow the directions the Catalyst Installer gives you
#2145 [19:45] <plshelp> sorry email is slow
#2146 [19:45] <azelius3> mattym, it's doing the installation right now
#2147 [19:45] <mattym> azelius3, It may ask to restart the computer at the end, even if it doesnt ask. Restart the computer after the install. Then try the game again
#2148 [19:45] <azelius3> mattym, alright. Thanks so much for your help dude.
#2149 [19:46] * Chipmunk [Chipmunk@notlogged] has joined #minecrafthelp
#2150 [19:46] <CubeTheThird> plshelp, umm.. email?
#2151 [19:47] <Chipmunk> This is an emergency and I need serious help
#2152 [19:47] <CubeTheThird> Chipmunk, with?
#2153 [19:47] <Chipmunk> people r getting their account stolen
#2154 [19:47] <CubeTheThird> Chipmunk, what people?
#2155 [19:47] <Chipmunk> and this person is getting into our emails for it and we dont know how
#2156 [19:47] <azelius3> Wrong IRC bud
#2157 [19:47] <Chipmunk> people from this server is on
#2158 [19:47] <azelius3> oh wait
#2159 [19:47] <azelius3> nevermind
#2160 [19:47] <azelius3> Sorry I have no place here I'm a peasant
#2161 [19:47] <CubeTheThird> Chipmunk, ok.. and what do you expect us to do here?
#2162 [19:47] <Chipmunk> idk
#2163 [19:48] <Chipmunk> i need help cuz this person is going into our emails and changing our passwords, emails, and security questions
#2164 [19:48] * vinny [vinny@notlogged] has joined #minecrafthelp
#2165 [19:48] <azelius3> Chipmunk, don't contact technical support, contact the admin of the server
#2166 [19:48] <CubeTheThird> Chipmunk, I recommend you change the password to your email then
#2167 [19:48] <plshelp> http://paste.ubuntu.com/12537231/
#2168 [19:48] <plshelp> there
#2169 [19:48] <Chipmunk> my account was stolen on the 21 '
#2170 [19:48] <Chipmunk> i cant
#2171 [19:48] <CubeTheThird> Chipmunk, and don't give anyone your info
#2172 [19:48] <Chipmunk> i didnt give anyone my email
#2173 [19:48] <Chipmunk> the guy hacked into our emails and stole it
#2174 [19:49] <CubeTheThird> plshelp, that would be the game output. Can you show me the launcher log?
#2175 [19:49] <plshelp> that is
#2176 [19:49] * vinny [vinny@notlogged] has quit. (Client Quit)
#2177 [19:49] * BouncingRhino [BouncingRhino@notlogged] has joined #minecrafthelp
#2178 [19:49] <plshelp> thats what was in that tab
#2179 [19:49] <mattym> plshelp, Launcher Log is another tab, should have different info
#2180 [19:49] <Chipmunk> Alright people r either phishing for our info or keylogging
#2181 [19:50] <Lord_Ralex> And that has nothing to do with Mojang
#2182 [19:50] <Lord_Ralex> So, again, what are you expecting from us?
#2183 [19:50] <Chipmunk> our accounts that were stolen has everything to do with mojang
#2184 [19:50] <Chipmunk> my minecraft account was stolen
#2185 [19:50] <azelius3> If you know they're phishing, why would you give them your info? Plus, Lord_Ralex is justifying what I just said
#2186 [19:50] <Chipmunk> I didnt give them my info
#2187 [19:51] <azelius3> Then how is it phishing or keylogging?
#2188 [19:51] <Chipmunk> u guys dont get it that if someone gets your email they can basically steal everything
#2189 [19:51] <plshelp> thats what was in the launcher tab
#2190 [19:51] <BouncingRhino> Hello i need help, today i got on minecraft and it isnt launching correctly and i have tried to update my graphics drivers but they are up to date and i have not done anything with my computer since i was on last night, when it worked
#2191 [19:51] <mattym> Chipmunk, Again, no one here can help you with that.
#2192 [19:51] * Lord_Ralex kicked Chipmunk from #minecrafthelp (Reason: hipmunk :When you can explain what the hell you want us to do, come back. Otherwise, go secure your crap)
#2193 [19:51] <CubeTheThird> plshelp, the "Launcher Log" tab contains different info than the game output which you showed us
#2194 [19:51] <plshelp> one moment
#2195 [19:51] <mattym> BouncingRhino, What happens when you try to start the game?
#2196 [19:52] <BouncingRhino> it says there is an error trying to render aspects of the game mattym
#2197 [19:52] <mattym> BouncingRhino, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2198 [19:52] * Survival_Chick [Survival_Chick@notlogged] has joined #minecrafthelp
#2199 [19:52] <BouncingRhino> ok give me a second
#2200 [19:52] <Survival_Chick> Hello
#2201 [19:53] * guyco121 [guyco121@notlogged] has joined #minecrafthelp
#2202 [19:53] <mattym> Hello Survival_Chick
#2203 [19:53] * Chipmunk [Chipmunk@notlogged] has joined #minecrafthelp
#2204 [19:53] <azelius3> Oh boy
#2205 [19:54] * Xeno_ [Xeno_@notlogged] has joined #minecrafthelp
#2206 [19:54] <azelius3> Chipmunk, this isn't the right service to contact for issues like that
#2207 [19:55] <azelius3> Just secure your junk
#2208 [19:55] <Chipmunk> My stuff is secure
#2209 [19:55] <Survival_Chick> My sister got phished along with two other friends. This person got ahold of their gmail accounts. because of this they were able to steal her minecraft account
#2210 [19:55] <guyco121> is this the official mojang help chat?
#2211 [19:55] <BouncingRhino> mattym i have the .txt file how would one get that to a link?
#2212 [19:55] <mattym> ??> BouncingRhino paste
#2213 [19:55] <Absol> BouncingRhino: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2214 [19:55] <azelius3> Chipmunk and Survival_Chick, wrong help service
#2215 [19:55] <mattym> BouncingRhino, Follow the directions above ^ from Absol
#2216 [19:55] <CubeTheThird> ??> Survival_Chick account/send-email
#2217 [19:55] <Absol> Survival_Chick: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2218 [19:55] <Absol> Survival_Chick: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2219 [19:55] <guyco121> well then what can you help with?
#2220 [19:55] <BouncingRhino> ok thank you
#2221 [19:56] <guyco121> anything at all?
#2222 [19:56] <Survival_Chick> yeah well i did one of those 3 days ago
#2223 [19:56] <CubeTheThird> guyco121, what do you need help with?
#2224 [19:56] <mattym> Survival_Chick, Read the second link about the response time
#2225 [19:56] <guyco121> i got on to help chipmunk get service
#2226 [19:56] * Lord_Ralex kicked guyco121 from #minecrafthelp (Reason: uyco121 :Here is the door)
#2227 [19:56] * Lord_Ralex kicked Chipmunk from #minecrafthelp (Reason: hipmunk :Here is the door)
#2228 [19:56] * Lord_Ralex kicked Survival_Chick from #minecrafthelp (Reason: urvival_Chick :Here is the door)
#2229 [19:57] <azelius3> Ralex pls marry me
#2230 [19:57] * CubeTheThird facepalms
#2230 [19:57] <BouncingRhino> http://paste.ubuntu.com/12537315/
#2231 [19:57] <azelius3> I find facedesks to be significantly more effective
#2232 [19:58] <CubeTheThird> BouncingRhino, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2233 [19:58] <azelius3> You'll have amnesia for weeks
#2234 [19:58] <CubeTheThird> my doctor told me to stop facedesking
#2235 [19:58] <azelius3> Oh, sorry
#2236 [19:58] <azelius3> Try facekeyboarding
#2237 [19:58] <CubeTheThird> hmm
#2238 [19:58] <azelius3> It works just as well and with more scars
#2239 [19:58] <BouncingRhino> ok just wondered thought that but i have upgraded to windows ten for a while now and it worked and ive played minecraft on this laptop for almost a month with windows ten and it worked
#2240 [19:59] <mattym> BouncingRhino, Old driver may have carried over, but there are no new drivers for your hardware on Windows 10, so if its stopped working, your only option is to downgrade Windows, or use another PC
#2241 [19:59] <CubeTheThird> BouncingRhino, for some users the windows 8 drivers carry over, but eventually get overwritten.
#2242 [19:59] <CubeTheThird> lol
#2243 [19:59] <BouncingRhino> oh ok
#2244 [20:00] <BouncingRhino> well thanks for the help
#2245 [20:00] <azelius3> Apparently a lot of people don't know what phishing is
#2246 [20:00] <azelius3> Specifically the difference between account cracking and phishing
#2247 [20:01] * killerman78 [killerman78@notlogged] has quit. (Ping timeout: 204 seconds)
#2248 [20:01] <CubeTheThird> people think they've been hacked when they forget their password
#2249 [20:01] * BouncingRhino [BouncingRhino@notlogged] has quit. (Quit: Web client closed)
#2250 [20:02] <azelius3> People think they've been hacked when they give their untrustworthy friend their Facebook password.
#2251 [20:02] * killerman78 [killerman78@notlogged] has joined #minecrafthelp
#2252 [20:02] <azelius3> I believe it's called phishing because you're baited into it; people don't just magically make fish appear on their lines
#2253 [20:03] <mattym> azelius3, All just falls under "Social Engineering"
#2254 [20:03] <killerman78> hey i am still having troubles trying to connect to the minecraft servers. I uninstalled norton, installed avast!, and i still cant connect to any of them.
#2255 [20:03] <azelius3> killerman, firewall settings perhaps? Don't know much within that realm but I can try to be helpful
#2256 [20:03] <mattym> killerman78, Did you install avast after you both removed norton AND restarted the computer?
#2257 [20:04] <killerman78> yes
#2258 [20:04] <mattym> killerman78, New or Same error when you try to connect?
#2259 [20:04] <killerman78> Smae
#2260 [20:04] <killerman78> *Same
#2261 [20:04] <mattym> ??> killerman78 tools/hjt
#2262 [20:04] <Absol> killerman78: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2263 [20:04] <Absol> killerman78: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2264 [20:04] <mattym> killerman78, Can you go through the instructions from Absol again
#2265 [20:05] <killerman78> ?
#2266 [20:05] <mattym> killerman78, If you still have the HijackThis tool downloaded, just run it again
#2267 [20:05] <mattym> killerman78, NVM you didnt do those earlier, just follow the instructions from Absol
#2268 [20:08] <plshelp> fyi this is the win 10 beta has anyone had the same issue?
#2269 [20:08] <CubeTheThird> plshelp, oh.. not sure we would be able to help with that then
#2270 [20:08] <plshelp> so contact mojangabout it?
#2271 [20:08] <CubeTheThird> plshelp, did you make sure the system volume slider for the game is turned up?
#2272 [20:09] <killerman78> http://paste.ubuntu.com/12537406/
#2273 [20:09] <plshelp> on moment how do i check
#2274 [20:09] <mattym> plshelp, Then why have you been giving us the output from the regular PC version?
#2275 [20:09] * potatogal [potatogal@notlogged] has joined #minecrafthelp
#2276 [20:09] <CubeTheThird> plshelp, double-click on the volume toolbar
#2277 [20:10] <potatogal> I have minecraft for PC, but it won't allow me to buy for windows 10. It claims I already purchased it, but I can't locate where I need to go to download it. The windows store says it's 9.99. Did the freebie end and I just missed it?
#2278 [20:10] <plshelp> ok
#2279 [20:10] <plshelp> now what
#2280 [20:10] * Mehek [Mehek@notlogged] has joined #minecrafthelp
#2281 [20:11] <killerman78> What do you believe the issue is sir?
#2282 [20:11] <CubeTheThird> killerman78, what happens when you try connecting to servers?
#2283 [20:11] <CubeTheThird> plshelp, you should be seeing volume sliders for all applications running
#2284 [20:11] <Mehek> Monsters
#2285 [20:12] <mattym> potatogal, Did you attempt to redeem it in the past?
#2286 [20:12] <Mehek> No
#2287 [20:12] <plshelp> and mattym its the 26.95 $ one
#2288 [20:12] <potatogal> No, this is my first time ever.
#2289 [20:12] <Mehek> Who are you
#2290 [20:12] <CubeTheThird> Mehek, do you need something?
#2291 [20:12] <mattym> potatogal, Did you log into your account at account.mojang.com/me then hit the redeem button for the Windows 10 Edition?
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#2295 [20:13] <killerman78> java.net.connectionException: Connection timed out: no further information
#2296 [20:13] <killerman78> that is the error message
#2297 [20:14] <potatogal> Yes, and after that it directed me to my microsoft account. I clicked redeem when the code filled itself in, and it directed me to the store, but it said it was $9.99. Then i closed it like some FAQs said, and opened the store again and it was still $9.99
#2298 [20:14] <CubeTheThird> killerman78, what's the server you're trying to reach?
#2299 [20:14] * Mehek [Mehek@notlogged] has quit. (Client Quit)
#2300 [20:14] <killerman78> that is the error for any server i have
#2301 [20:14] <CubeTheThird> killerman78, can you try this one: mctest.ae97.net
#2302 [20:14] <mattym> potatogal, You need to make sure that on the Windows Store, you are logged in with the account/email you used when you redeemed it
#2303 [20:14] <potatogal> I am.
#2304 [20:14] * leo [leo@notlogged] has joined #minecrafthelp
#2305 [20:14] * Carlos [Carlos@notlogged] has joined #minecrafthelp
#2306 [20:15] <CubeTheThird> potatogal, you also need to be logged in to Windows with the same microsoft account
#2307 [20:15] <mattym> potatogal, Log out of the store, restart the computer, then log back in and see if it has Minecraft in your recent purchases
#2308 [20:15] <plshelp> one mo for launcher log volumes are maxed
#2309 [20:16] <killerman78> same error
#2310 [20:16] <CubeTheThird> ??> plshelp launcher/log
#2311 [20:16] <Absol> plshelp: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2312 [20:16] <Absol> plshelp: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2313 [20:16] <CubeTheThird> killerman78, did you , at any point, try port forwarding?
#2314 [20:16] <potatogal> It already does on my microsoft account. But when i try to find some way of getting to recently purchased on the store app on windows 10, it takes me to my microsoft account in chrome, and it says I redeemed the game, but it still doesn't update in the store app
#2315 [20:16] <killerman78> no
#2316 [20:17] <CubeTheThird> killerman78, have you always experienced this issue?
#2317 [20:17] <killerman78> nope just started today
#2318 [20:17] <mattym> potatogal, In the Windows Store, there should be a section for recent/complete purchases
#2319 [20:17] <mattym> potatogal, If its not there, like i said, you may need to log out, restart then log in again
#2320 [20:17] <CubeTheThird> killerman78, did you recently get a new router or modem?
#2321 [20:18] <killerman78> nope
#2322 [20:18] * leo [leo@notlogged] has quit. (Client Quit)
#2323 [20:18] <potatogal> Alright, I'll give it a shot.
#2324 [20:18] <CubeTheThird> hm
#2325 [20:18] <potatogal> Thank you for your help.
#2326 [20:18] <CubeTheThird> killerman78, follow these instructions: http://www.sysprobs.com/install-and-enable-telnet-in-windows-8-use-as-telnet-client
#2327 [20:20] * leonardo [leonardo@notlogged] has joined #minecrafthelp
#2328 [20:21] <amom> yes it says i need to repair minecraft
#2329 [20:21] <amom> ao i do and it takes him to demo only
#2330 [20:21] <amom> i dont want to have to buy this game again
#2331 [20:21] <plshelp> http://paste.ubuntu.com/12537522/
#2332 [20:21] <plshelp> there it is
#2333 [20:21] <CubeTheThird> amom, what is your minecraft username?
#2334 [20:21] <mattym> amom, If you just start the game, not the installer again, make sure you log in with the same info you did on the site
#2335 [20:22] <CubeTheThird> plshelp, ok! found the problem
#2336 [20:22] <CubeTheThird> plshelp, something is preventing you from downloading some of the game files
#2337 [20:22] <plshelp> ???????????????????
#2338 [20:22] <CubeTheThird> ??> plshelp av/adwcleaner
#2339 [20:22] <Absol> plshelp: ADWCleaner is an utility to clean a PC which is infested with malware.
#2340 [20:22] <Absol> plshelp: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2341 [20:23] <plshelp> i have norton
#2342 [20:24] <plshelp> says itdoes not exist
#2343 [20:24] <CubeTheThird> what?
#2344 [20:25] <plshelp> yeah\
#2345 [20:25] <CubeTheThird> what do you mean?
#2346 [20:25] <amom> codym03
#2347 [20:26] <CubeTheThird> amom, login to account.mojang.com/me
#2348 [20:26] * killerman78 [killerman78@notlogged] has quit. (Quit: Web client closed)
#2349 [20:26] <plshelp> nvm
#2350 [20:27] <plshelp> in prog
#2351 [20:27] <plshelp> scanning
#2352 [20:28] <plshelp> clean or unistall?
#2353 [20:28] <CubeTheThird> clean
#2354 [20:29] <plshelp> its done
#2355 [20:30] <plshelp> now what?
#2356 [20:30] <amom> ok i did that
#2357 [20:30] <CubeTheThird> amom, do you see that username on that webpage?
#2358 [20:32] <plshelp> ????
#2359 [20:33] <CubeTheThird> plshelp, after the cleaning is done, it should prompt you to reboot your computer
#2360 [20:33] <plshelp> done
#2361 [20:33] * Dragonbronie [Dragonbronie@notlogged] has joined #minecrafthelp
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#2363 [20:33] <amom> yes and wheni try and import the older version it is now telling me to many failed trys
#2364 [20:34] <Dragonbronie> I need to reset my questions and it won't let me change my questions and when i do I am not reciving the email for it
#2365 [20:34] <CubeTheThird> amom, wait, so "codym03" is or isn't on account.mojang.com/me ?
#2366 [20:34] <CubeTheThird> plshelp, are you on a different computer?
#2367 [20:34] <CubeTheThird> ??> Dragonbronie account/send-email
#2368 [20:34] <Absol> Dragonbronie: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2369 [20:34] <Absol> Dragonbronie: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2370 [20:34] <plshelp> im doing it for my laptop
#2371 [20:34] <CubeTheThird> plshelp, ok. After that try launching the game again
#2372 [20:35] <amom> yes it is but i cant import the older version
#2373 [20:36] <CubeTheThird> amom, you don't need to import older versions
#2374 [20:36] <CubeTheThird> ??> amom launcher/relog
#2375 [20:36] <Absol> amom: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2376 [20:37] <plshelp> dude if u were here i would buy u a beer
#2377 [20:37] <CubeTheThird> too bad I don't drink beer ;)
#2378 [20:37] <CubeTheThird> but glad to assist!
#2379 [20:37] <plshelp> lol
#2380 [20:38] <amom> i dont understand one
#2381 [20:38] <plshelp> tyvm
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#2383 [20:39] <CubeTheThird> <Absol> amom: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
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#2386 [20:45] <amom> ok i got it thank u all so much glad i didnt have to rebuy it again
#2387 [20:46] <amom> :0
#2388 [20:46] <amom> :)
#2389 [20:46] <CubeTheThird> oh good!
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#2391 [20:49] <CoastalGhost> Has anyone else been unable to download the new mac launcher, or is it just me?
#2392 [20:49] <CubeTheThird> CoastalGhost, what happens?
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#2395 [20:50] <CoastalGhost> https://launcher.mojang.com/download/Minecraft.dmg won't even load for me, just hangs
#2396 [20:50] <CubeTheThird> CoastalGhost, do you mean when you download the file, or when you open/run it?
#2397 [20:51] <CoastalGhost> i can't even get onto the webpage to start the download
#2398 [20:51] <CubeTheThird> CoastalGhost, you can't get to minecraft.net/download ?
#2399 [20:52] <CoastalGhost> tried that as well, the link for the mac version just links back to https://launcher.mojang.com/download/Minecraft.dmg
#2400 [20:52] <CubeTheThird> CoastalGhost, can you try opening the link in a different web browser?
#2401 [20:53] <CoastalGhost> i've tried with chrome, firefox, safari, and opera
#2402 [20:53] <CubeTheThird> O.o
#2403 [20:53] <CubeTheThird> CoastalGhost, do you have any security software installed?
#2404 [20:53] <CoastalGhost> no firewall or anything that would block software downloads
#2405 [20:54] <CubeTheThird> CoastalGhost, can you try the .jar version of the launcher?
#2406 [20:54] <CoastalGhost> isn't that going to give me another java based launcher?
#2407 [20:54] <mattym> CoastalGhost, They are all java based
#2408 [20:55] <CubeTheThird> CoastalGhost, the only difference is that the new ones bundle java with them, instead of relying on system java
#2409 [20:55] <CoastalGhost> ah alright, makes sense, i'll give the .jar a shot
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#2418 [21:14] <dylan> can you please help me
#2419 [21:14] <MASEMLER> my son minecraft game , he can open his world it show
#2420 [21:15] * dylan [dylan@notlogged] has quit. (Client Quit)
#2421 [21:15] <mattym> MASEMLER, What happens when you tyr?
#2422 [21:15] <mattym> try*
#2423 [21:15] <MASEMLER> s black shadows of shapes and he cannot move left to right, this happened about 2 days ago what is wrong?
#2424 [21:16] <MASEMLER> we have deleted and reinstalled on Xbox 360
#2425 [21:17] <mattym> MASEMLER, This is on Xbox?
#2426 [21:17] <MASEMLER> yes
#2427 [21:17] <mattym> MASEMLER, Not sure what to do for console editions
#2428 [21:17] * dylan [dylan@notlogged] has joined #minecrafthelp
#2429 [21:17] <dylan> hello
#2430 [21:17] <dylan> I NEED HELP
#2431 [21:17] <mattym> dylan, Explain the problem and we will try to help
#2432 [21:17] <dylan> are you a worker for mojang
#2433 [21:18] <mattym> dylan, No, this is a volunteer run comminity support chat
#2434 [21:18] <dylan> have bought minecraft on my xbox account and was wondering could I get it free since I already paid for it when I was on xbox sorry for my bad grammar
#2435 [21:18] <dylan> I have
#2436 [21:18] <dylan> sorry my bad grammr
#2437 [21:18] <dylan> grammar
#2438 [21:18] <mattym> dylan, No, the PC, Mobile, and Console versions are all different
#2439 [21:19] <mattym> dylan, Each one needs to be purchased on its own
#2440 [21:19] <dylan> well
#2441 [21:19] <dylan> the guy on microsoft said i can get it
#2442 [21:19] <mattym> dylan, No one said that, if they did they were lying
#2443 [21:20] <MASEMLER> is there a number I can contact to ask about this issue?
#2444 [21:20] <mattym> MASEMLER, No
#2445 [21:20] * Jiggy12321 [Jiggy12321@notlogged] has joined #minecrafthelp
#2446 [21:20] <mattym> MASEMLER, For the console edition, only thing i would suggest is to reinstall it, but you seem to have tried that already
#2447 [21:21] <Jiggy12321> Hello
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#2453 [21:34] <RaiderFront_Sales> Hello
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#2461 [21:44] <leonard7951> My mine craft keeps crashing over and over again. The message that its giving me is saying that a fatal error has been detected by the java runtime environment. How can I fix this?
#2462 [21:44] <mattym> ??> leonard7951 launcher/crash-log
#2463 [21:44] <Absol> leonard7951: We need to see your crash log, which appears after a crash.
#2464 [21:45] <Absol> leonard7951: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2465 [21:45] <mattym> leonard7951, Can you follow the directions from Absol to get me a copy of the crash log
#2466 [21:46] <leonard7951> http://paste.ubuntu.com/12538103/
#2467 [21:46] <mattym> leonard7951, Have you recently switched the version of the game you play?
#2468 [21:47] <leonard7951> Nope
#2469 [21:47] <mattym> ??> leonard7951 win/reinst
#2470 [21:47] <Absol> leonard7951: You may need to reinstall the locally installed files that Minecraft puts into place.
#2471 [21:47] <Absol> leonard7951: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2472 [21:47] <mattym> leonard7951, Follow the instructions from Absol above ^
#2473 [21:48] <leonard7951> Okay Ill give that a try!
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#2476 [21:53] <leonard7951> Okay now a new problem has come up. I did what you said and when I was restarting minecraft this happened http://paste.ubuntu.com/12538154/
#2477 [21:54] <mattym> leonard7951, You removed everything but the Saves folder correct?
#2478 [21:55] <leonard7951> Yes
#2479 [21:55] <mattym> leonard7951, With the launcher open, can you get to the Launcher Log tab, copy all the info from there over to the paste site and get me the link
#2480 [21:56] * alvaro [alvaro@notlogged] has joined #minecrafthelp
#2481 [21:56] <leonard7951> Actually I clicked play again, and it worked this time.
#2482 [21:56] <leonard7951> Thanks for your help!
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#2497 [22:26] <mimi> error code 5...buying the game for my 8 yr old son and cannot instal it
#2498 [22:26] <mimi> install
#2499 [22:26] <mimi> install
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#2501 [22:32] * JesusSCZ [JesusSCZ@notlogged] has joined #minecrafthelp
#2502 [22:33] * bree [bree@notlogged] has joined #minecrafthelp
#2503 [22:34] <bree> hello ?
#2504 [22:34] <Anna> Hi
#2505 [22:34] <Anna> If you have a question, please ask
#2506 [22:34] <JesusSCZ> <JesusSCZ> hi
#2507 [22:35] <bree> yea, I paid to download the game, now it will only let me play the demo
#2508 [22:35] <Anna> have you logged in and tried playing?
#2509 [22:35] <JesusSCZ> You have a problem closes when I put my server ip´
#2510 [22:36] <bree> what foes that mean?
#2511 [22:36] * Aimsy [Aimsy@notlogged] has quit. (Ping timeout: 204 seconds)
#2512 [22:36] <bree> is there a number I can call?
#2513 [22:36] <Anna> No phone, just this chat
#2514 [22:36] <JesusSCZ> what can I do?
#2515 [22:37] <Anna> JesusSCZ: what closes? if your minecraft crashes, can you paste the crash report with a link here?
#2516 [22:37] * bruno2004 [bruno2004@notlogged] has joined #minecrafthelp
#2517 [22:37] <bree> I need to know where the game is or a refund.
#2518 [22:37] <mattym> bree, Have you made sure that when you log into the game launcher, you are logging in with the same Mojang account you used when purchasing the game?
#2519 [22:38] <bree> yes, we did that. it's still not working?
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#2521 [22:39] <JesusSCZ> It is not the game but the server than twenty persons
#2522 [22:39] <mattym> bree, If you log in at account.mojang.com/me with that same info can you tell me if it has Minecraft listed under the "My Games" area along with the purchase date and the Username for the account
#2523 [22:40] <bree> Okay, give me a few. it's my daughter computer.
#2524 [22:41] * Aimsy [Aimsy@notlogged] has joined #minecrafthelp
#2525 [22:41] <Aimsy> anyone know how to fix the SocketException: Unrecognized Windows Sockets error: 10107: create? ive tried just about everything i think
#2526 [22:42] <mattym> Aimsy, Do you know how to open the Command Prompt (cmd)?
#2527 [22:42] <Aimsy> yep
#2528 [22:42] <mattym> Aimsy, Open it then type this command and press enter: netsh winsock reset
#2529 [22:43] <mattym> Aimsy, After that if it works it should ask you to restart, do so, then try Minecraft again
#2530 [22:43] <Aimsy> ok
#2531 [22:43] <bree> it's saying that my account hasn't been secured?
#2532 [22:43] <mattym> bree, Does it still have the rest of the information i asked about on the page, or are you not even seeing the "My Games" section yet
#2533 [22:44] <bree> no, it doesn't.
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#2535 [22:44] <JesusSCZ> I apologize for the error that the server closes quickly twenty people when I put the IP
#2536 [22:44] <mattym> bree, But can you see the "My Games" part at all?
#2537 [22:45] <bree> yes, it says import old minecraft account
#2538 [22:45] <mattym> bree, If that is all you are seeing, then that is not the account you purchased it on
#2539 [22:45] <mattym> bree, Did you get the purchase confirmation email?
#2540 [22:46] <bree> let me look
#2541 [22:46] <bree> urs, I have it. what am I looking for?
#2542 [22:46] <mattym> bree, If so it should say somewhere what the account you purchased it to is. Most likely the one made with the email you got the confirmation on
#2543 [22:46] <bree> yes*
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#2546 [22:50] <bree> success! now what?
#2547 [22:50] <mattym> bree, Success in what, what did you find/change/do?
#2548 [22:51] <bree> so it's showing my games now
#2549 [22:51] <mattym> bree, Does it list Minecraft with the purchase date and username?
#2550 [22:51] <bree> yes
#2551 [22:52] <mattym> bree, THen when you log into the game launcher, make sure you log in with the same email and password you did for that website
#2552 [22:52] <bree> where is the game launcher?
#2553 [22:52] <mattym> bree, There should be a minecraft icon on the desktop ideally
#2554 [22:52] <bree> yes, there is. let me try that
#2555 [22:53] <mattym> bree, Click that, hit the Switch User button and then log out
#2556 [22:53] <mattym> bree, Then log back in with the account you were able to access the correct info on
#2557 [22:53] * Aimsy [Aimsy@notlogged] has joined #minecrafthelp
#2558 [22:53] <Aimsy> still not working............
#2559 [22:53] <Aimsy> same error msg
#2560 [22:53] <Aimsy> 10107: create
#2561 [22:53] <mattym> Aimsy, When exatly does it show up?
#2562 [22:53] <Aimsy> when i try to login
#2563 [22:54] <mattym> ??> Aimsy tools/hjt
#2564 [22:54] <Absol> Aimsy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2565 [22:54] <Absol> Aimsy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2566 [22:54] <mattym> Aimsy, Can you follow the instructions from Absol
#2567 [22:54] <Aimsy> https://gyazo.com/d1575905e3bf46380f4946f485f847d1
#2568 [22:54] <Aimsy> i have already done that but i will do it again
#2569 [22:55] <Aimsy> http://paste.ubuntu.com/12538601/
#2570 [22:55] <bree> it's working! thank you so much for all of your help!!!
#2571 [22:55] <mattym> Aimsy, Ok give me a moment
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#2573 [22:56] <mattym> Aimsy, Im seeing one possible issue. What is that EasyHideVPN you have installed and are you currently using it
#2574 [23:00] <Aimsy> i have no clue
#2575 [23:00] <Aimsy> its not installed
#2576 [23:00] <Aimsy> so i have like no clue how to remove it
#2577 [23:00] <Aimsy> ive checked everything i know to check
#2578 [23:00] <mattym> Aimsy, The log is showing it as active
#2579 [23:01] * nick__ [nick__@notlogged] has joined #minecrafthelp
#2580 [23:01] <mattym> Aimsy, The error you are getting is most often caused by some program blocking or changing how Minecraft connects to the internet
#2581 [23:01] <Aimsy> yea i understand that
#2582 [23:02] <Aimsy> how do i uninstall that if its not even installed
#2583 [23:02] <mattym> Aimsy, No clue, its possible that its no longer installed but still has info left behind
#2584 [23:02] <nick__> it says there is a problem with graphis drivers. ive looked for my drivers. cannot find them. Intel GMA X4500 integrated
#2585 [23:02] <mattym> nick__, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2586 [23:03] <nick__> http://paste.ubuntu.com/12538612/
#2587 [23:03] <mattym> Aimsy, If that is the case, then that isnt the problem. But if the program is still running then it may be the cause
#2588 [23:03] <mattym> nick__, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2589 [23:04] <nick__> ugh
#2590 [23:04] <nick__> thanks
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#2592 [23:06] <mattym> Aimsy, Do you have anything else that is used for VPN's? That program could just be a part of it if thats the case
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#2594 [23:14] <Aleian> So I had an old account from god knows when that was a username minecraft account, and i wanted to play today and i was told i had to migrate my account, i couldnt do that until i reset my password so i did that, afterwards i migrated the account and went to log in and it says my email and or password was invalid, i know neither of which were invalid because i used both of them to migrate the account, however now i cannot play the
#2595 [23:16] <mattym> Aleian, If you try to log in at account.mojang.com/me (with your email and pass) what happens?
#2596 [23:17] <Aleian> I get an "Error unknown email or password."
#2597 [23:17] <mattym> ??> Aleian login/throttle
#2598 [23:17] <Absol> Aleian: Your login is being throttled, which will prevent you from logging in.
#2599 [23:17] <Absol> Aleian: You will have to wait 3 hours without logging in for it to reset.
#2600 [23:17] <Aleian> Couldn't it be reset now?
#2601 [23:17] * Jademalo [Jademalo@notlogged] has quit. (Ping timeout: 198 seconds)
#2602 [23:17] <Aleian> If i prove who i am
#2603 [23:17] <mattym> Aleian, As Absol said, make sure you do not attempt to log in via the launcher or website. After the 3 hours, log in with the email and password you reset it to
#2604 [23:18] <mattym> Aleian, No, there is no way around the lockout
#2605 [23:18] <Aleian> Damn, did i do something wrong to cause this?
#2606 [23:18] <mattym> Aleian, Usually too many failed log in attempts can cause it. Tho in your case all the information changes and account resets may have triggered it
#2607 [23:19] <mattym> Aleian, After the 3 hours, log in again. If it still doesnt work, come back here
#2608 [23:19] <Aleian> Ahhh okay, Alright so i'll wait 3 hours without accessing it and hope that fixes it! thanks
#2609 [23:19] <mattym> Aleian, Yeah, 3 hours without a login attempt or account info change. After the wait, test it again
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#2613 [23:21] <deden17> i want to ask why the tornado mod in 1.7.10 didn't want to grab the block like grass block wood and more???
#2614 [23:21] <mattym> ??> deden17 mods
#2615 [23:21] <Absol> deden17: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2616 [23:21] <Absol> deden17: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2617 [23:21] <deden17> thanks
#2618 [23:21] <deden17> thanks
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#2621 [23:28] <Laurene> I have a problem with playing Minecraft due to windows 10 updates.
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#2623 [23:28] <mattym> Laurene, Please explain the problem
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#2625 [23:29] <Laurene> i updated to windows 10. Now minecraft won't play.
#2626 [23:29] <mattym> Laurene, What happens when you try?
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#2628 [23:31] <DaFish456> I bought Minecraft back in 2011-2012 but I cannot find the transaction ID needed to migrate my account! I tried all the services and have had no luck in finding the ID...
#2629 [23:31] <Laurene> It came up with lack of updated graphic drivers
#2630 [23:31] <mattym> Laurene, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#2632 [23:31] <Laurene> http://paste.ubuntu.com/12538774/
#2633 [23:31] <mattym> DaFish456, Do you currently have access to the account
#2634 [23:31] * Jake is now known as Guest82995
#2635 [23:32] <mattym> Laurene, Ok one moment
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#2637 [23:32] <DaFish456> Yes I do, but I am having trouble migrating the account because I need to change my security questions.. the only way of doing that is having that ID
#2638 [23:32] <Guest82995> Hi guys I just need to know why on the new software on my iPad mine craft is running slow, any help?
#2639 [23:32] <mattym> Laurene, Is it a desktop?
#2640 [23:32] <mattym> ??> DaFish456 account/trans-id
#2641 [23:33] <Absol> DaFish456: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2642 [23:33] <mattym> DaFish456, Check the link from Absol
#2643 [23:33] <Laurene> yes
#2644 [23:33] <mattym> Laurene, Download and Install the file from this page http://www.geforce.com/drivers/results/91812
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#2649 [23:34] <DaFish456> I already went through all of that.. none of the companies have it on record. Paypal said they can't go that far back in time and the rest said they have never seen a transaction with any of my emails.
#2650 [23:35] <mattym> DaFish456, Did you use paypal? Or your credit card?
#2651 [23:35] <DaFish456> I used credit.
#2652 [23:36] <mattym> DaFish456, Then it would likely only be in your confirmation email
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#2654 [23:37] <DaFish456> That's the problem. I don't have that email anymore. it has been years since I even had the email
#2655 [23:38] <mattym> DaFish456, You can attempt to fill out the form on the mojang site and provide as much other info as possible
#2656 [23:38] <mattym> DaFish456, They may be able to assist you further and attempt to help you find your info
#2657 [23:41] <DaFish456> Sweet! it finally worked... Thanks for the help guys
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#2659 [23:58] <Laurene> we did that but it said it failed
#2660 [23:59] <mattym> Laurene, Can you try to run the driver installer again