#MinecraftHelp > 2015-09-25
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#2 [00:09] <CharlieTheChimp> is anyone here?
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#31 [02:13] <emile> My game keeps crashing. here is a link to my DxDiag report http://paste.ubuntu.com/12552061/
#32 [02:15] <emile> What should i do?
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#40 [03:40] <RabixYT> I'm having problems with this error: java.null.lang.exception
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#42 [03:43] <RabixYT> I'm having problems with this error: java.lang.null.pointer.exception #minecrafthelp
#43 [03:49] * Crystal|AFK is now known as CrystalMare
#44 [04:04] <CrystalMare> java.null.lang.exception doesn't exist
#45 [04:04] <CrystalMare> and neither does java.lang.null.pointer.exception
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#47 [04:11] <enderman798> i have the message when i try to login in the minecraft launcher sorry but we cant connect to our servers make sure you are online and minecraft is not blocked
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#54 [04:30] <Harman> my minecraft show black secrren and some moving in edge
#55 [04:31] <Harman> anyone want to help?
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#58 [04:36] <Nemesis> hello, i have a problem
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#63 [04:50] <Mr_Ray123> errmmm.. i have a problem and that problem is my multipayer platform said java.lang.nullpointerexecption:guest
#64 [04:50] <Mr_Ray123> helloo...
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#76 [05:41] <daviddank> I can`t play on my minecraft account because it seems to be an error while trying to render aspects of the game
#77 [05:41] <daviddank> I can`t play on my minecraft account because it seems to be an error while trying to render aspects of the game
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#81 [05:53] <seba4316> Hi guy... i have send my ID Transiction to reset my minecraft account... but... i don't have recived mail for reset
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#84 [06:07] <Andrio> seba4316, give them time; there's a backlog.
#85 [06:07] <Andrio> https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#91 [06:44] <lion402> http://paste.ubuntu.com/12553494/
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#93 [06:45] <Alper> İninal kartım ile minecraft satın alamıyorum
#94 [06:45] <lion402> speak in English
#95 [06:45] <Alper> I can not buy minecraft with my İninal card
#96 [06:47] <Alper> I can not buy minecraft with my İninal card
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#99 [06:47] <Alper> I can not buy minecraft with my İninal card
#100 [06:48] <Alper> It gives this error An error occurred while placing order, please verify credit card info and try again
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#103 [06:49] <Alper> I can not buy minecraft with my İninal card It gives this error An error occurred while placing order, please verify credit card info and try again
#104 [06:50] <Alper> I can not buy minecraft with my İninal card It gives this error An error occurred while placing order, please verify credit card info and try again
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#111 [07:13] <Mariusz> Hi i need help because my email dont working and if i click a Change Security Questions Send instructions to *****63@poczta.fm is nothing happen can i change a email ?
#112 [07:13] <GreyVulpine> Mariusz - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#113 [07:13] <Mariusz> ok thx :)
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#123 [07:27] <Denzel> hello?
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#141 [07:50] <fetza928> my mojang and minecraft account are does not work
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#145 [07:56] <fetza928> My email is not working and it always shows me the wrong password , but when I change the password is always the same
#146 [07:56] <fetza928> please help
#147 [07:58] <fetza928> please connect on fetzalang@gmail.com
#148 [07:58] <fetza928> e-mail writing
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#167 [08:31] <schwede1997> Hi i cant start the game and did all instructions
#168 [08:31] <schwede1997> http://paste.ubuntu.com/12554252/ my report
#169 [08:32] <CubeTheThird> schwede1997, one moment
#170 [08:32] <CubeTheThird> schwede1997, download and install https://www.nvidia.com/download/driverResults.aspx/89883/en-us
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#174 [08:38] <Harv> Hi I have a server on my pc, I want to completely wipe that server and use my laptop instead but I also want to allow people to join again but they cannot connect
#175 [08:39] <schwede1997> Thanks CubeTheThird :)
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#177 [08:40] <CubeTheThird> Harv, did you adjust the port forwarding?
#178 [08:40] <Harv> yes
#179 [08:40] <Harv> Well what I did was delete the entire server files on my pc then
#180 [08:41] <Harv> opened my laptop and downloaded all the server files like fresh ones but
#181 [08:41] <Harv> It keeps re-connecting to my old server and it wont connect because its deleted
#182 [08:41] <CubeTheThird> Harv, are you connecting from the laptop, or a different computer?
#183 [08:42] <Harv> laptop
#184 [08:42] <Harv> no different pc
#185 [08:42] <Harv> I'm running the server on my laptop and
#186 [08:42] <Harv> trying to connect on the different computer
#187 [08:43] <CubeTheThird> Harv, are you connecting using the local IP address of the laptop then?
#188 [08:44] <Harv> as in my ip or my ipv4
#189 [08:44] <Harv> local yeah
#190 [08:44] <Harv> yeah yeah
#191 [08:44] <CubeTheThird> Harv, and you're saying that it doesn't connect?
#192 [08:44] <Harv> yes
#193 [08:45] <CubeTheThird> Harv, what anti-virus and firewall software do you have on the laptop?
#194 [08:45] <Harv> none
#195 [08:45] <CubeTheThird> Harv, what OS is on it?
#196 [08:46] <Harv> windows 10
#197 [08:46] <CubeTheThird> Harv, ok. In that case make sure Windows firewall is allowing java
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#199 [08:48] <Harv> ok
#200 [08:48] <Harv> done
#201 [08:48] <CubeTheThird> Harv, stop and re-start the server, then try connecting again
#202 [08:48] <CubeTheThird> Harv, you may also want to double-check the local IP, make sure it hasn't changed
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#206 [08:51] <Harv> uhm
#207 [08:52] <Harv> its working I can connect but
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#209 [08:52] <Harv> I another person to join who isnt under my ip what do they need to type in to join
#210 [08:53] <CubeTheThird> Harv, they need to use your public IP address
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#212 [08:53] <Harv> but when the other person uses
#213 [08:53] <Harv> my public address it says
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#215 [08:53] <Harv> it cant connect
#216 [08:54] <CubeTheThird> Harv, did you adjust your port forwarding to reflect the change in IP addresses?
#217 [08:54] <Harv> uhm I think?
#218 [08:55] <Harv> I did it via my router settings if thats
#219 [08:55] <Harv> right?
#220 [08:55] <CubeTheThird> Harv, yes. Make sure the new local IP of the laptop is used for the forwarding
#221 [08:56] <Harv> Yes I did that
#222 [08:56] <Harv> and it just keeps
#223 [08:56] <Harv> pinging
#224 [08:57] <CubeTheThird> .mcping 82.7.87.132
#225 [08:57] <ExtremeBot> CubeTheThird: Sorry, but 82.7.87.132:25565 appears to be down! (Request timed out)
#226 [08:57] <CubeTheThird> Harv, when you checked the firewall, did you make sure both the private and public boxes were checked?
#227 [08:58] <Harv> yes
#228 [08:58] <Harv> both of them where
#229 [08:58] <Harv> for java
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#231 [08:59] <CubeTheThird> Harv, so, to be sure, you are forwarding port 25565 to the same address you use to connect locally, yes?
#232 [08:59] <tim_> minecraft dont work with windows 10
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#234 [09:01] <Harv> yes
#235 [09:01] <Harv> port forwarding 25566 anyway does it matter?
#236 [09:01] <CubeTheThird> it does yes
#237 [09:02] <CubeTheThird> Harv, it tells your router where traffic for that port is supposed to go
#238 [09:02] <Harv> ok changed it
#239 [09:02] <CubeTheThird> Harv, wait.. 25566? is that the port the server is using?
#240 [09:03] <Harv> thats what I put in the port forward idk
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#242 [09:03] <CubeTheThird> Harv, the default is 25565. I recommend you change it to that
#243 [09:03] <Harv> I've done that
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#245 [09:04] <Harv> it works
#246 [09:04] <Harv> now
#247 [09:04] <Pipapinda> my minecraft is crasing
#248 [09:04] <Harv> Thank you a lot CubeTheThird
#249 [09:05] <Harv> is there any way I can send feedback or
#250 [09:05] <Harv> anything
#251 [09:05] <Pipapinda> fuck you
#252 [09:05] <Absol> Pipapinda: Please keep it civil
#253 [09:05] <Pipapinda> lul
#254 [09:05] <Pipapinda> kutje
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#265 [09:08] <Thepvpghost> When i launch minecraft it keep saying crash report can anybody help me pls
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#270 [09:09] <Andrio> ??> Thepvpghost launcher/crash-log
#271 [09:09] <Absol> Thepvpghost: We need to see your crash log, which appears after a crash.
#272 [09:09] <Absol> Thepvpghost: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#275 [09:11] <cLEGY_> Hi, I've been trying to launch Minecraft but it's crashing, I'll copy and paste the text now
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#277 [09:12] <cLEGY_> Completely ignored arguments: [--nativeLauncherVersion, 286] [13:22:17] [Client thread/INFO]: Setting user: mrlunaralien [13:22:17] [Client thread/INFO]: (Session ID is token:71601c70d86c40ca9b99067e8fab1b10:1743570296dd4a2ca3d1855f902ab582) [13:22:19] [Client thread/INFO]: LWJGL Version: 2.9.4 # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000
#278 [09:12] <Lord_Ralex> ??> cLEGY_ paste
#279 [09:12] <Absol> cLEGY_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#280 [09:13] <cLEGY_> http://paste.ubuntu.com/12554769/
#281 [09:13] <cLEGY_> Thanks
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#283 [09:14] <Lord_Ralex> ??> cLEGY_ win/dxdiag
#284 [09:14] <Absol> cLEGY_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#285 [09:14] <cLEGY_> ok
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#291 [09:17] <ChillStar> hey
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#294 [09:19] <ChillStar> i can't chatt in mulltiplayer channel im getting this masseg you don't have permission to speak in global
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#297 [09:20] <ChillStar> i can't chatt in mulltiplayer channel im getting this masseg you don't have permission to speak in global
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#299 [09:21] <ChillStar> i can't chatt in mulltiplayer channel im getting this masseg you don't have permission to speak in global
#300 [09:21] <Lord_Ralex> ChillStar, you need to talk to that server, it is their problem
#301 [09:21] <ChillStar> i don't know how
#302 [09:21] <ChillStar> i can warit anyhing
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#304 [09:22] <Lord_Ralex> Nor would we. We do not run any servers.
#305 [09:22] <Lord_Ralex> That server is doing that, so they should either tell you what to do, or you should find another server.
#306 [09:23] <ChillStar> its just a one channel to join
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#308 [09:23] <Lord_Ralex> ChillStar, we cannot help you with it. Talk to that server about it.
#309 [09:24] <ChillStar> how i must do that ?
#310 [09:24] <ChillStar> help me pls
#311 [09:24] <Lord_Ralex> ChillStar, we can't help you.
#312 [09:24] <ChillStar> ok
#313 [09:24] <ChillStar> ty
#314 [09:24] <ChillStar> bye
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#317 [09:32] <BFHS> Hello, I am trying to have a class of 30 players log into and connect to a minecraft server; however, after 10 of them are logged in (no matter which combination of computers) I am unable to log in? Is there a 10 player per ip rule? How can I fix this?
#318 [09:32] <cLEGY_> Thanks.
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#320 [09:33] <Lord_Ralex> BFHS, there is a throttle in place that will deny logins after several failures, so very likely a second system in place to handle the login 'floods' like that
#321 [09:34] <BFHS> Is Mojang or Minecraft able to make an exception to my IP address?
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#323 [09:34] <Lord_Ralex> BFHS, you would have to contact them to ask, however there is roughly a month backlog
#324 [09:36] <BFHS> How would I be able to contact them?
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#341 [09:58] <ojm2004> I am having problems with my graphics driver since updating java. I have checked all of my graphics drivers and they are all up to date.
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#356 [10:11] <ojm2004> hello?
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#358 [10:12] <Minecraft> http://paste.ubuntu.com/12555311/
#359 [10:12] <ojm2004> http://paste.ubuntu.com/12555188/
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#373 [10:31] <jupdyke> So after 4 days of banging my head on the keyboard trying to figure out why my server didnt work. It turns out my cell phone and the server had the same IP. Doh! /facepalm
#374 [10:32] <jupdyke> someone mentioned that this is because I picked a static ip, within the range my router chooses for dynamic ips. My question is how do I know what this range is, and how do I pick a static ip that wont have this problem agian?
#375 [10:33] <Andrio> You can probably check it in your router's configuration pages.
#376 [10:33] <jupdyke> is there a term for this?
#377 [10:33] <jupdyke> I have ddwrt and there are like 20 pages of options, so I dont know what to look for?
#378 [10:34] <Andrio> Look for DHCP.
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#382 [10:36] <jupdyke> hmm, I guess I can have my router assign the same ip to the computer if I wanted.
#383 [10:36] <Andrio> Mm... perhaps...
#384 [10:37] <Andrio> I wish mine had that much detaul.
#385 [10:37] <Silver_KnightSG> Guys my minecraft is saying i need to update my graphics card
#386 [10:37] <Andrio> detail*
#387 [10:37] <jupdyke> ddwrt is free and you just have to flash your router with it. :D
#388 [10:37] <jupdyke> turned my $50 router into about a $500 one.
#389 [10:38] <jupdyke> since linksys uses the same hardware for the home routers and professonal ones, they just turn features off in software. haha
#390 [10:38] <Andrio> ??> Silver_KnightSG win/DXDiag
#391 [10:38] <Absol> Silver_KnightSG: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#392 [10:38] <Andrio> heh
#393 [10:38] <Chroma> heh
#394 [10:40] <Silver_KnightSG> ok
#395 [10:40] <Silver_KnightSG> i did do that
#396 [10:40] <Silver_KnightSG> the link for it is here
#397 [10:40] <Silver_KnightSG> http://paste.ubuntu.com/12555523/
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#399 [10:43] <Silver_KnightSG> so what do you want me to do now
#400 [10:43] <Andrio> Silver_KnightSG, install the Catalyst software suite from http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064.
#401 [10:44] <Silver_KnightSG> ok
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#404 [10:47] <GuuiXxZz> Hello
#405 [10:47] <GuuiXxZz> I Need Help
#406 [10:47] <GuuiXxZz> I have Windows 10
#407 [10:47] <GuuiXxZz> And Crasher my Mine
#408 [10:47] <GuuiXxZz> http://paste.ubuntu.com/12555620/
#409 [10:47] <GuuiXxZz> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#410 [10:47] <GuuiXxZz> Follow The Instrutions
#411 [10:48] <GuuiXxZz> 'I Follow
#412 [10:49] <GuuiXxZz> Help Me
#413 [10:49] <GuuiXxZz> Help Me
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#415 [10:51] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 195 seconds)
#416 [10:51] <jupdyke> did you just update to windows 10?
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#418 [10:52] * GuuiXxZz [GuuiXxZz@notlogged] has joined #minecrafthelp
#419 [10:52] <GuuiXxZz> [12:46] <GuuiXxZz> Hello [12:47] <GuuiXxZz> I Need Help [12:47] <GuuiXxZz> I have Windows 10 [12:47] <GuuiXxZz> And Crasher my Mine [12:47] <GuuiXxZz> http://paste.ubuntu.com/12555620/ [12:47] <GuuiXxZz> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ [12:47] <GuuiXxZz> Follow The Instrutions [12:48] <GuuiXxZz> 'I Follow [12:49] <GuuiXxZz> Help Me
#420 [10:53] <jupdyke> did you just update to windows 10?
#421 [10:53] <GuuiXxZz> Year
#422 [10:53] <GuuiXxZz> 'Yes
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#424 [10:54] <GuuiXxZz> jupdyke help-me
#425 [10:54] <jupdyke> maybe a driver issue? I dont actually know too much about this
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#427 [10:55] <GuuiXxZz> How do I upgrade?
#428 [10:56] <jupdyke> http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293
#429 [10:56] <GuuiXxZz> Thanks
#430 [10:56] <jupdyke> That will show you how to update the drivers. It might not help, but it definately wont hurt anything
#431 [10:57] <jupdyke> also, check that you dont need any windows updates. That would be another good that to try.
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#433 [10:57] <jupdyke> making sure you are fully updated might not fix the problem, but it wont hurt anything either
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#440 [11:12] <jupdyke> am i reading correctly that bukkit got taken down because of DMCA?
#441 [11:12] * MonkeyTalkingMoney [MonkeyTalkingMoney@notlogged] has joined #minecrafthelp
#442 [11:13] <Lord_Ralex> jupdyke, the project was declared dead by their team. The DMCA did not kill bukkit, it only prevented craftbukkit from being distributed
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#445 [11:15] <jayblock> ja
#446 [11:15] <jayblock> hey
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#448 [11:16] <jupdyke> I see. wow, that is interesting. I used craftbukkit a long time ago, but I just started hosting my server again for my friends.
#449 [11:16] * KorneliusBerge03 [KorneliusBerge03@notlogged] has joined #minecrafthelp
#450 [11:16] <KorneliusBerge03> mincraft
#451 [11:16] <jupdyke> So I was thinking about trying to set up a better server. Automatic backups, automatic restarting of the server if it crashes type of stuff
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#456 [11:23] <jupdyke> hmm, I guess I just need to set up a start up script for that.
#457 [11:23] <Chroma> Spigot works fine
#458 [11:24] <Lord_Ralex> Let's not discuss dmca-evading software.
#459 [11:24] <Chroma> Ok
#460 [11:25] <jupdyke> so this startup script http://minecraft.gamepedia.com/Tutorials/Server_startup_script
#461 [11:26] <jupdyke> It would backup my server and restart it if the computer reboots, or the server crashes
#462 [11:26] <jupdyke> ?
#463 [11:29] <jupdyke> hmm, maybe I will try installing Minecraft Server Manager, since it seems to be easy to install on Ubuntu
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#472 [11:37] <turtwigns> can someone help me
#473 [11:38] <turtwigns> My username is Turtwigns and I can't log in to MC because it now requires my Email but I forgot it.
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#475 [11:39] <Clock> ??> turtwigns account/retrieve-name
#476 [11:39] <Absol> turtwigns: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
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#479 [11:39] <Clock> turtwigns, try all your email addresses on that website
#480 [11:39] <pro4ya> pls help http://paste.ubuntu.com/12514858/ and the amd upddate doesnt work
#481 [11:41] <pro4ya> pls help cant playy mc
#482 [11:42] <pro4ya> http://paste.ubuntu.com/12514858/
#483 [11:42] <pro4ya> can anyone help me pls
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#489 [11:44] <pro4ya> help pls
#490 [11:44] <pro4ya> http://paste.ubuntu.com/12514858/
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#496 [11:59] <ralph> festgrfdhbg
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#501 [12:25] <jayblock> http://paste.ubuntu.com/12556574/
#502 [12:25] <jayblock> http://paste.ubuntu.com/12556574/
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#511 [12:28] <jayblock> http://paste.ubuntu.com/12556574/
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#514 [12:28] <Mathischan> hi guys
#515 [12:28] <CubeTheThird> hello Mathischan
#516 [12:29] <Mathischan> i have a problem i got error 1114
#517 [12:29] * Pitari [Pitari@notlogged] has joined #minecrafthelp
#518 [12:29] <CubeTheThird> Mathischan, is that all it says, or do you have a report to go with it?
#519 [12:29] <Mathischan> where can I pste log?
#520 [12:29] <CubeTheThird> Mathischan, paste it onto http://paste.ubuntu.com and give the URL here.
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#522 [12:30] <Pitari> my minecraft is not going ito my acout
#523 [12:30] <CubeTheThird> Pitari, what happens?
#524 [12:30] <Pitari> into*
#525 [12:30] <Pitari> i dont know
#526 [12:30] <CubeTheThird> Pitari, then how do you know you can't access your account?
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#530 [12:31] <Mathischan> http://paste.ubuntu.com/12556657/
#531 [12:31] <Mathischan> is this it?
#532 [12:31] <Pitari> i put my password
#533 [12:31] <Pitari> and then i press log in
#534 [12:31] <Pitari> and it dont work
#535 [12:31] <Mathischan> im playing with feedthebeastlauncher
#536 [12:32] * vinicius [vinicius@notlogged] has joined #minecrafthelp
#537 [12:32] <CubeTheThird> Mathischan, does your issue occur without mods or 3rd party launchers?
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#540 [12:32] <CubeTheThird> Pitari, what does it tell you?
#541 [12:32] <Mathischan> yes without mods its too not working
#542 [12:32] <Pitari> that tthe password is incorect but is not ;-;
#543 [12:32] <CubeTheThird> Pitari, have you tried resetting your password?
#544 [12:32] <CubeTheThird> Mathischan, can you show me the logs without mods?
#545 [12:32] <Pitari> no
#546 [12:33] <Pitari> how do i do this?
#547 [12:34] <CubeTheThird> ??> Pitari account/reset-password
#548 [12:34] * iMoNsTeRx [iMoNsTeRx@notlogged] has joined #minecrafthelp
#549 [12:34] <Absol> Pitari: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#550 [12:34] <Absol> Pitari: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#551 [12:34] <Pitari> ok thanks
#552 [12:34] <Mathischan> hm without mods its working now
#553 [12:34] <Mathischan> but with mods not what can I do?
#554 [12:34] * iMoNsTeRx [iMoNsTeRx@notlogged] has quit. (Client Quit)
#555 [12:35] <Pitari> it says that my minecraft username is incorrect
#556 [12:35] <Mathischan> then your account got hacked or something
#557 [12:36] <Mathischan> try it with email
#558 [12:36] <CubeTheThird> Pitari, you should be using your email
#559 [12:36] <Mathischan> yes
#560 [12:36] <CubeTheThird> Mathischan, sorry we don't support mods here
#561 [12:36] <Mathischan> why?
#562 [12:36] <Mathischan> can I ask somewhere else?
#563 [12:36] <CubeTheThird> ??> Mathischan mods
#564 [12:36] <Absol> Mathischan: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#565 [12:36] <Absol> Mathischan: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#566 [12:36] <Pitari> ohhh
#567 [12:37] <Mathischan> ok sorry
#568 [12:37] <Mathischan> bye
#569 [12:37] <Mathischan> bye
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#572 [12:38] <Pitari> i changed my passwor and its still not going in
#573 [12:38] <Pitari> password*
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#579 [12:42] <Pitari> um
#580 [12:43] <Pitari> are you going to anwser me?
#581 [12:43] <Pitari> um ok
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#583 [12:44] <CubeTheThird> ??> TacticalRoarDino login/throttle
#584 [12:44] <Absol> TacticalRoarDino: Your login is being throttled, which will prevent you from logging in.
#585 [12:44] <Absol> TacticalRoarDino: You will have to wait 3 hours without logging in for it to reset.
#586 [12:44] <TacticalRoarDino> lol
#587 [12:45] <TacticalRoarDino> um adsol
#588 [12:45] <TacticalRoarDino> well
#589 [12:45] <CubeTheThird> Absol is a robot
#590 [12:45] <TacticalRoarDino> my Minecraft its not going in
#591 [12:45] <TacticalRoarDino> oh lol
#592 [12:46] <CubeTheThird> TacticalRoarDino, Absol explains why you can't log in
#593 [12:46] <TacticalRoarDino> umm ok
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#595 [12:48] <TacticalRoarDino> '-'
#596 [12:49] <TacticalRoarDino> um
#597 [12:49] <CubeTheThird> ..?
#598 [12:49] <TacticalRoarDino> well
#599 [12:50] <TacticalRoarDino> how do i get into my minecraft acont
#600 [12:50] <TacticalRoarDino> acount*
#601 [12:50] <CubeTheThird> TacticalRoarDino, as Absol said. Wait 3 hours
#602 [12:50] <TacticalRoarDino> oh cmon ;-;
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#604 [12:50] <TacticalRoarDino> but it started yester day
#605 [12:51] <TacticalRoarDino> ;-;
#606 [12:51] <CubeTheThird> TacticalRoarDino, you've reset your password. Wait 3 hours, then try with the new password. If then it doesn't work, you'll have to contact Mojang
#607 [12:51] <TacticalRoarDino> ok
#608 [12:51] <TacticalRoarDino> so if it dosent work how do i contact mojang
#609 [12:52] <TacticalRoarDino> ?
#610 [12:52] <CubeTheThird> ??> TacticalRoarDino mojang/email
#611 [12:52] <Absol> TacticalRoarDino: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#612 [12:52] <Absol> TacticalRoarDino: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#613 [12:52] <TacticalRoarDino> ok
#614 [12:53] <TacticalRoarDino> bye
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#617 [12:53] <lupoman> hi
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#622 [12:57] <lupoman> my minecraft alwiys crash in the lancher screen
#623 [12:57] <lupoman> i dont know what to do
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#628 [13:05] <Schurmannater> I cant remember the questions!
#629 [13:06] <Schurmannater> You know the questions you need to login!
#630 [13:07] * Crystal|AFK is now known as CrystalMare
#631 [13:07] <CubeTheThird> Schurmannater, have you tried resetting them?
#632 [13:08] <Schurmannater> No. How do you do it?
#633 [13:09] <ZOMBIESMASTER> can you help get on the the hive plase
#634 [13:09] <ZOMBIESMASTER> can you help get on the the hive plase
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#637 [13:10] <CubeTheThird> Schurmannater, there should be a link at the bottom of the security questions page to do it
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#643 [13:17] <Thokozani> Hello
#644 [13:17] <Thokozani> Hello
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#647 [13:20] <Thokozani> Is anyone there?
#648 [13:20] <jupdyke> a few people are around
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#650 [13:20] <jupdyke> just takes a bit before poeple respond
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#655 [13:21] <Thokozani> Can anyone help me with account issues?
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#660 [13:24] <Niclamp98> что за херня
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#663 [13:25] <Bugboy1028> Niclamp98, excuse me?
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#667 [13:26] <Niclamp98> что это?
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#669 [13:26] <Bugboy1028> I don't understand what you needs help with.
#670 [13:27] <Niclamp98> java.lang.nullpointerexception group вот такая ошибка при заходи на сервера
#671 [13:31] <Bugboy1028> ??> Niclamp98 lang/en
#672 [13:31] <Absol> Niclamp98: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#673 [13:33] <jupdyke> woohoo russian. That is fun
#674 [13:34] <jupdyke> well cyrillic, could be something other than Russian.
#675 [13:35] <Niclamp98> java.lang.NullPointerException is such a mistake when entering the server
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#677 [13:36] * iPeer is now known as iPeer|Away
#678 [13:36] <CubeTheThird> Niclamp98, what anti-virus and firewall software do you have?
#679 [13:37] <Niclamp98> no
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#681 [13:37] <sauron21> me he descargado el minecraft y cuando le doy para ejecutarlo me dice que no se puede ejecutar el minecraft en este ordenador
#682 [13:38] <sauron21> hola¿
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#684 [13:40] <Niclamp98> that for an error java.lang.NullPointerException?
#685 [13:40] <jupdyke> lol. seems like a multicultural channel today.
#686 [13:42] <sauron21> si creo que es por el java
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#699 [14:02] <kkiioo112> Guys On A Minecraft Server Someone Is trying to sell 30k in game money for Real life money thare trying to make money From minecraft I herd That Thats not allowed
#700 [14:02] <GreyVulpine> Indeed it isn't.
#701 [14:02] <kkiioo112> Do u need thare Username
#702 [14:02] <GreyVulpine> Nope.
#703 [14:03] <kkiioo112> ok? what do we do about it I even told him hes not suppost to
#704 [14:04] <kkiioo112> I have screen Shots Of the Stuff
#705 [14:04] <kkiioo112> The Signs His username Him Saying it in chat and stuff
#706 [14:05] <GreyVulpine> https://help.mojang.com/customer/portal/articles/1647288-servers-that-violate-commercial-use-guidelines
#707 [14:05] <kkiioo112> ok thx il come back if it dosent work
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#709 [14:07] <kkiioo112> Why dose the thing ask me for a server website and stuff cuz Idk it
#710 [14:09] * frdmn is now known as frdmn_
#711 [14:09] <kkiioo112> All i know Is The server name/IP the guys name his email and that he is trying to sell Ingame money for Real money
#712 [14:10] <Bugboy1028> leave it break?
#713 [14:10] <kkiioo112> ????
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#716 [14:12] <kkiioo112> So? I Cant Report Muggi?
#717 [14:14] <Bugboy1028> You can
#718 [14:14] <kkiioo112> I know But It says I need the Website But i dont have it
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#720 [14:15] * frdmn_ is now known as frdmn
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#724 [14:16] <kkiioo112> Its Annoying that This Guy THINKS he can sell ingame Money for reallife money yes its not much Real life money but its money
#725 [14:18] <Bugboy1028> I see.
#726 [14:18] <Bugboy1028> We doesnt have thst kind of power here
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#728 [14:18] <kkiioo112> ok Mabe i can try to contact Server Staff About it
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#733 [14:24] <dagamingeagle> hi my minecraft account name got changed and ever since i cant get the password to work so i logged onto the mojang website and changed the user name again about 30 days later how ever now i cant reset the password and it says that my user name doesnt exist what can i do to change the password and get my acount back?
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#736 [14:30] <doublexcross> My minecraft crashed. How do i fix it?
#737 [14:31] <doublexcross> ?
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#739 [14:32] <doublexcross> My minecraft has crashed. How would i fix it?
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#744 [14:47] <xGamer_360x> Iv tryed to change my minecraft password because i forgot it and it been a few week since i changed it and i didnt get an email so i sent a email to mojang about it and still nothing what should i do?
#745 [14:48] <xGamer_360x> Iv got no reply of mojang about it?
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#748 [14:49] <xGamer_360x> Hello anyone?
#749 [14:50] <stupid3700> If I recall correctly, Mojang has a backlog right now.
#750 [14:50] <stupid3700> So you'll need to be patient.
#751 [14:50] <xGamer_360x> Ok
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#753 [14:51] <budy207> Hi
#754 [14:52] <budy207> I have a problem, that my accounts have been merged, but somehow my password is wrong. When I try to reset it I dont receive an email, so Im kinda stuck
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#764 [15:06] <liz_> hi i cannot log into my minecraft game i know my email and my username and have changed my password but when i try to log in it say it does reconise my credentials
#765 [15:06] <CubeTheThird> liz_, have you tried resetting your password?
#766 [15:06] <liz_> yes done that
#767 [15:07] <CubeTheThird> ??> liz_ login/throttle
#768 [15:07] <Absol> liz_: Your login is being throttled, which will prevent you from logging in.
#769 [15:07] <Absol> liz_: You will have to wait 3 hours without logging in for it to reset.
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#772 [15:07] <liz_> wht is throttled mean
#773 [15:08] <CubeTheThird> liz_, it's being limited. As Absol said, wait 3 hours and try again
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#775 [15:08] <liz_> ok thankyou
#776 [15:09] <daltondelta> http://paste.ubuntu.com/12558768/
#777 [15:09] <CubeTheThird> daltondelta, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#778 [15:09] <daltondelta> ay un problrma con los controladores de mi pc
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#785 [15:16] <ava> It keeps on crashing but i don't know why...
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#790 [15:19] <ava> Can some one help and be a good cliant!
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#795 [15:21] <ava> PLS!!
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#814 [15:41] <Aizen> Hi.. I need help
#815 [15:42] * Unsated [Unsated@notlogged] has joined #minecrafthelp
#816 [15:42] <Aizen> Go to the Minecraft folder Open options.txt Change the line that starts with resourcepacks: to resourcepacks:[] Save and close the file Run Minecraft normally .. Where is this options.txt and no have nothing for resourcepacks
#817 [15:43] <Aizen> ?!?!?!?!?!!
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#822 [15:48] <PutYourChickenWingsUp> hey i just migrated my account
#823 [15:48] <PutYourChickenWingsUp> and i cant log in
#824 [15:49] <PutYourChickenWingsUp> hello?
#825 [15:49] <PutYourChickenWingsUp> Helllooo
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#838 [16:08] <vin1able> Hello
#839 [16:09] <vin1able> I bought minecraft during the beta before the migration was a thing and I used an email account that I no longer have access to, this email account is now linked to my mojang account and it hasn't caused any trouble until now. It was asking me for my security questions when I wanted to change my skin and these were set a couple of years ago and I have forgotten them, since I don't have access to my old email account I am unable to
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#841 [16:11] <vin1able> Anyone here?
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#849 [16:12] <NickDigital> i cant sign in
#850 [16:13] * GoldenDragonEnd [GoldenDragonEnd@notlogged] has joined #minecrafthelp
#851 [16:13] <NickDigital> i reset my password
#852 [16:13] <NickDigital> tons of times
#853 [16:13] <GoldenDragonEnd> http://paste.ubuntu.com/12559920/
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#855 [16:14] <NickDigital> doesnt work
#856 [16:15] <NickDigital> i tried to reset my pasword i cant get in
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#858 [16:15] <vin1able> Hello everyone, I'm looking for some help, anyone here?
#859 [16:15] <GoldenDragonEnd_> http://paste.ubuntu.com/12559920/
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#861 [16:16] <GoldenDragonEnd_> problem graphic driver
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#863 [16:17] <vin1able> kthxbye
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#867 [16:17] <GoldenDragonEnd_> my problem is card bad driver graphic my laptop
#868 [16:18] <GoldenDragonEnd_> dice mojang
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#872 [16:19] <kumar> hi
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#874 [16:19] <NickDigital> hello
#875 [16:19] <NickDigital> i need help with sign
#876 [16:20] <GoldenDragonEnd_> hola cuando entro a minecraft launcher me manda por error graficos malos y no me deja jugar
#877 [16:20] <NickDigital> no elslo
#878 [16:20] <kumar> can help me steps in creating different profiles for licences
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#880 [16:21] <GoldenDragonEnd_> hola espercorn me puedes ayudar
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#882 [16:21] <kumar> we have 11 licenses/codes for the school ....and planning to install on each machine....with one account name...but how can we have each profile on a machine..
#883 [16:22] <kumar> hello
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#887 [16:23] <GoldenDragonEnd_> http://paste.ubuntu.com/12559920/ problem graphic
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#891 [16:25] <shinvy> hey my minecraft says there's a lookaback error or something like that
#892 [16:25] <kumar> hello...we have 11 minecraft licences purchased and need to install on 11 machines...how to create a different profiles on each machine.
#893 [16:25] <kumar> we have one mojang account
#894 [16:25] <shinvy> well u need to create 11 mojang accounts then jk
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#896 [16:26] <GoldenDragonEnd_> alguien me puede ayudar con mi problema porfavor http://paste.ubuntu.com/12559920/ graphic
#897 [16:26] <Bugboy1028> Is this for school, kumar?
#898 [16:26] <Bugboy1028> GoldenDragonEnd_, hold on
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#900 [16:26] <kumar> yes...we like to have one account
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#903 [16:26] <F34RF0X> http://paste.ubuntu.com/12560238/
#904 [16:27] <Bugboy1028> ok kumar, I dont know much about school edition of Minecraft
#905 [16:27] <Bugboy1028> would you wait for someone else
#906 [16:27] <F34RF0X> i need help ---> http://paste.ubuntu.com/12560238/
#907 [16:27] <kumar> there should be a way....
#908 [16:27] <Bugboy1028> ??> F34RF0X scold/repeat
#909 [16:28] <Absol> F34RF0X: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#910 [16:28] <Absol> F34RF0X: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
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#913 [16:28] <F34RF0X> i'm sorry
#914 [16:28] <Bugboy1028> GoldenDragonEnd, That computer's graphics card may be too old for Windows 10/the Technical Preview.
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#918 [16:29] <Bugboy1028> ...
#919 [16:29] <Bugboy1028> Closing and opening will not help
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#921 [16:29] <Bugboy1028> GoldenDragonEnd, That computer's graphics card may be too old for Windows 10/the Technical Preview.
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#923 [16:30] <Bugboy1028> kumar, you want to control all 11 minecraft accounts from one account?
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#927 [16:31] <GoldenDragonEnd> es que ya jugado con version windows 7 y el mismo problema solo que utilizo intel driver update utility 2.2 en windows y me resolvia el problema pero ahora el mismo programa no me lo resuelve
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#929 [16:31] <GoldenDragonEnd> sera que mi maquina no soporta el juego solo tiene 50mb de video
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#936 [16:33] <tj> why wont it let me buy minecraft
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#938 [16:33] <Bugboy1028> GoldenDragonEnd, down grade...
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#940 [16:34] <Bugboy1028> I dont understand what you're saying
#941 [16:34] <Bugboy1028> ??> GoldenDragonEnd lang/es
#942 [16:34] <Absol> GoldenDragonEnd: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#943 [16:35] <tj> can someone tell me why it keeps telling me error when i try to buy minecraft pc
#944 [16:35] <GoldenDragonEnd> That is already played scammers windows utility version 7 and the same problem that Intel used alone driver update 2.2 on windows and I solved the problem but now the same program I would not Solve that my machine will not support solo play has 50mb video
#945 [16:35] <Dalila> eu não consigo entrar no meu mundo no minecraft
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#951 [16:38] <GoldenDragonEnd> already played minecraft windows 7 sends me the same error but when put to drivers intel utility repair it but now I do not that my machine will not support solo play has 50mb video
#952 [16:38] <GoldenDragonEnd> windows 7
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#956 [16:40] <GoldenDragonEnd> translate fail
#957 [16:40] <GoldenDragonEnd> windows 7 sends me the same error but when put to drivers intel utility repairs but now I would not that my machine will not support the game has only 50mb video
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#959 [16:44] <GoldenDragonEnd> fail translate.google.com
#960 [16:44] <GoldenDragonEnd> bad google translate
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#963 [16:45] <kumar> hello
#964 [16:46] <kumar> hello...we have 11 minecraft licences purchased and need to install on 11 machines...how to create a different profiles on each machine.how to control or create profiles for all 11 machines
#965 [16:47] <webrosc> kumar, you just login to the account on the machine and make a profile using the launcher, profiles are for that machine only as they are not cloud saved
#966 [16:49] <kumar> so with one mojang account can i install all 11 licenses/software on each machine....no need to create diffent account for each machine
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#968 [16:50] <webrosc> kumar, if you want each manchine to play online with others at the same time they need an account each, but the single player info is held oin the machine its used on, so if you make a profile on computer 1, then login to computer 2 with the same account, you wouldn't see the world made on computer one
#969 [16:50] <kumar> we like to maintain one mojang account and just a profile for each machine.
#970 [16:51] <GoldenDragonEnd> desconect
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#973 [16:52] <GoldenDragonEnd> http://paste.ubuntu.com/12559920/
#974 [16:52] <shoepoo> Installed Windows 10 and now graphics driver is not working
#975 [16:52] <Bugboy1028> GoldenDragonEnd, I told you, your computer Operating System is not supported by Windows 10
#976 [16:52] <shoepoo> Here is dg dialog box info: http://paste.ubuntu.com/12560935/
#977 [16:52] <Bugboy1028> GoldenDragonEnd, I told you, your computer graphic driver is not supported by Windows 10 *
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#979 [16:53] <webrosc> shoepoo, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#980 [16:53] <shoepoo> okay. thanks
#981 [16:53] <GoldenDragonEnd> OK thanks
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#989 [16:58] <Cherrett> Hello
#990 [16:59] <Cherrett> This is my dxdiag info http://paste.ubuntu.com/12561183/
#991 [17:00] <Cherrett> I'm having a problem with this error in minecraft: org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.java:848) at org.l
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#993 [17:00] <webrosc> Cherrett, sorry but the intel hd 300 serise GPU does not have full windows 10 support, you will have to revert back to the previous windows version you were using
#994 [17:01] <Cherrett> Oh that's why then?
#995 [17:01] <webrosc> yh, intel stopped siupoort on that GPU at windows 8
#996 [17:01] <Cherrett> Oh ok
#997 [17:01] <Cherrett> Thank You very much
#998 [17:01] <Cherrett> I really appreciate it
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#1006 [17:04] <Xav> Hello, i have a problem with my mc account
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#1009 [17:06] <Wolfenheimer> Hey guys, just picked up the PC version. If I'm crafting and I have extra materials left over after placing them in crafting slots, is there a key combination to quickly drop my excess materials back into my inventory so I can more quickly grab my crafting output?
#1010 [17:06] <Xava> Hello, i have a problem with my mc account. Its a very old account and i took along break from it, now im back and i cant remember my old password i've tried the forgot password email thing and its not working.
#1011 [17:06] <webrosc> Xava, what do you mean its not working when you try the forgot password link?
#1012 [17:07] <Xava> yes, but its not going through
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#1014 [17:07] <webrosc> Wolfenheimer, shift click on item will move it from table into inventory?
#1015 [17:07] <webrosc> Xava, its not going through? what do you mean?
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#1017 [17:08] <Xava> like, whenever i click "send email" its saying the email does not exist
#1018 [17:08] <webrosc> Xava, then the account is not linked to that email
#1019 [17:09] <Xava> well thats the only email i have
#1020 [17:09] <Jessie> Hello, my name is jessie. I recently purchased my macbook air, i downloaded minecraft. i wanted to download a mod, the morph mod, so i just needed help with that.
#1021 [17:09] <webrosc> Xava, use https://minecraft.net/retrievename to tell all your emails to see which you should be using
#1022 [17:09] <webrosc> ??> Jessie mods
#1023 [17:09] <Absol> Jessie: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1024 [17:09] <Absol> Jessie: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1025 [17:09] <Xava> okay thanks webrosc, One se
#1026 [17:09] <Xava> sec*
#1027 [17:09] <Wolfenheimer> I'll give an example. Let's say I click 5 planks and then place 1 in the crafting table. Can I quickly put my extra 4 planks in my inventory or does everyone manually drag it back?
#1028 [17:10] <webrosc> Wolfenheimer, i don't think minecraft has that by default, unless the scroll wheel on an item changes amount (i maybe thinking of a mod there though)
#1029 [17:10] <Jessie> uh minecraft made it
#1030 [17:10] <Bugboy1028> Wolfenheimer: s/everyone/I
#1031 [17:10] <ExtremeBot> Bugboy1028 thinks Wolfenheimer meant to say: I'll give an example. Let's say I click 5 planks and then place 1 in the crafting table. Can I quickly put my extra 4 planks in my inventory or does I manually drag it back?
#1032 [17:10] <Jessie> its on the minecraft page
#1033 [17:10] <webrosc> Jessie, no, mods are not made by Mojang
#1034 [17:10] <webrosc> minecraft forums are not official
#1035 [17:11] <webrosc> ALL mods are made by fans of minecraft
#1036 [17:11] <Bugboy1028> ^
#1037 [17:11] <Bugboy1028> Let me say that webrosc
#1038 [17:11] <Jessie> okay, so how do i contact them...
#1039 [17:11] <Jessie> i really just wanted to download that one or the unicorn mod
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#1041 [17:12] <Wolfenheimer> hm okay. thanks for the help!
#1042 [17:12] <webrosc> as i said in the other channel, try reading the install instructions on the mods forum page
#1043 [17:12] <Bugboy1028> ALL mods are made by FANS of minecraft
#1044 [17:12] <webrosc> Bugboy1028, snazzy
#1045 [17:12] <Jessie> okay.... he already said that, i get it.
#1046 [17:12] <Xava> webrosc, i got it from Mojang.com not minecraft.net
#1047 [17:12] <webrosc> he just wanted his moment, he's a happy boy now
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#1049 [17:13] <Bugboy1028> yup
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#1051 [17:13] <Jessie> lol okay. i dont see an instruction page or a way to contact them
#1052 [17:13] <webrosc> Xava, that form will work wether its a minecraft.net account. or mojang.com account
#1053 [17:13] * ScienceNerd123 [ScienceNerd123@notlogged] has joined #minecrafthelp
#1054 [17:13] <Xava> okay, so try all my emails on it?
#1055 [17:13] <webrosc> yup
#1056 [17:13] <Xava> okay
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#1059 [17:14] <keniferr> Hello?
#1060 [17:14] * john is now known as Guest6063
#1061 [17:14] <munkee> i cant login to my mojang account, it says i have an account attached to the email but it will not allow me to login. can i have some help?
#1062 [17:14] <webrosc> munkee, did you try and fail a bunch of times, and even try to change password just incase?
#1063 [17:14] <Bugboy1028> your ingame username?
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#1065 [17:15] <munkee> yes i did.
#1066 [17:15] <webrosc> ??> munkee login/throttle
#1067 [17:15] <johnnyboot11> i bought a prepaid gift card for my son for minecraft entered the code and then i screwed up and entered the wrong email for it to send me confirmation how can i go back and enter right email
#1068 [17:15] <Absol> munkee: Your login is being throttled, which will prevent you from logging in.
#1069 [17:15] <Absol> munkee: You will have to wait 3 hours without logging in for it to reset.
#1070 [17:15] <ScienceNerd123> it says my video card is outdated but im afraid that there might be a virus in it
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#1073 [17:15] <ScienceNerd123> the new one
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#1075 [17:15] <webrosc> johnnyboot11, you'll have to contact Mojang to get the email corrected
#1076 [17:15] <munkee> oh, ok thanks.
#1077 [17:15] <webrosc> ??> johnnyboot11 mojang/email
#1078 [17:15] <Absol> johnnyboot11: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1079 [17:15] <Absol> johnnyboot11: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1080 [17:16] <Guest6063> hello
#1081 [17:16] <Bugboy1028> johnnyboot11, you will need to wait one month
#1082 [17:16] <webrosc> ScienceNerd123, if you downloaded the new drivers from an offical page, like intel.com, amd or nvida it will not have a viurus
#1083 [17:16] <ScienceNerd123> oh ok
#1084 [17:16] <webrosc> ScienceNerd123, but if yyou used some driver finder website then it may
#1085 [17:17] <Guest6063> i migrated mi minecraft account to another one of my emails that did not have a mojang account
#1086 [17:17] <johnnyboot11> do i need to wait and try to regester right email
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#1088 [17:17] <Guest6063> it did not have an email to confirm
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#1090 [17:18] <webrosc> johnnyboot11, the giftcode is used now so you won't be able to regestier the card
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#1093 [17:18] <webrosc> johnnyboot11, Mojang can fix the mistake for you and make it the right email
#1094 [17:19] <Guest6063> but when i tried to login to my mojang account with the newly registered email it did not show minecraft
#1095 [17:19] <webrosc> Guest6063, are you sure you migrated to the right email and didn't typo it?
#1096 [17:19] <Guest6063> and minecraft was gone
#1097 [17:19] <Guest6063> well it did ask for a password
#1098 [17:19] <Guest6063> i typed my password
#1099 [17:20] <webrosc> Guest6063, whats the ingame name?
#1100 [17:20] <Guest6063> johnny20010512
#1101 [17:20] * Based_Business [Based_Business@notlogged] has joined #minecrafthelp
#1102 [17:21] <webrosc> the migration worked, but your either logging into the wrong account, or when you migrated you put the email in wrong so its not linked to what you think it should be
#1103 [17:21] <webrosc> you'll have to contact Mojang to find out what has happened
#1104 [17:21] <webrosc> ??> Guest6063 mojang/email
#1105 [17:21] <Guest6063> okay
#1106 [17:21] * xXMartinBossXx [xXMartinBossXx@notlogged] has joined #minecrafthelp
#1107 [17:21] <Absol> Guest6063: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1108 [17:21] <Absol> Guest6063: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1109 [17:21] <Guest6063> thanks
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#1111 [17:22] <Nintendogod2> I need help with minecraft pixels not accelerating I upgraded to windows 10 but cant find my drivers my dxdiag report is at paste.ubuntu.com/12497386
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#1113 [17:22] <webrosc> Nintendogod2, one moment
#1114 [17:23] <Nintendogod2> ok
#1115 [17:23] <johnnyboot11> webrosc how can i fix this i am desperate he is crying to get this fixed and now dad screwed up did i lose my giftcard or can i find a way to enter corrct email to register
#1116 [17:23] <webrosc> johnnyboot11, as i said, contact Mojang, they will sort it for you
#1117 [17:23] <beee> wfef
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#1120 [17:24] <johnnyboot11> webrsc is there a phone number how to i contact them
#1121 [17:24] <webrosc> ??> johnnyboot11 mojang/email
#1122 [17:24] <Absol> johnnyboot11: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1123 [17:24] <Absol> johnnyboot11: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1125 [17:25] <webrosc> Nintendogod2, unfortunately your GPU does not have full windows 10 support, you will have to revert back to the previous windows version
#1126 [17:25] * xXMartinBossXx_ [xXMartinBossXx_@notlogged] has joined #minecrafthelp
#1127 [17:25] <Nintendogod2> ok is there any other options
#1128 [17:25] * emailpappas [emailpappas@notlogged] has joined #minecrafthelp
#1129 [17:25] <webrosc> new laptop
#1130 [17:26] <Xava> webrosc, i got into my old account but its saying that im a demo user? what to do?
#1131 [17:26] * xXMartinBossXx_ [xXMartinBossXx_@notlogged] has quit. (Client Quit)
#1132 [17:26] <webrosc> Xava, then thats not the right account
#1133 [17:26] <Nintendogod2> ok thanks i wish i could keep windows 10 though
#1134 [17:26] <webrosc> ??> Xava account/bug/demo
#1135 [17:26] <Absol> Xava: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1136 [17:27] <Xava> thanks, one sec
#1137 [17:27] <Nintendogod2> bye
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#1139 [17:28] * emailpappas [emailpappas@notlogged] has quit. (Client Quit)
#1140 [17:29] <Xava> i have windows 10......
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#1143 [17:32] <Xava> what if i have windows ten? does that mean i can only play the betas?
#1144 [17:33] <webrosc> windows version has no bearing on accounts
#1145 [17:34] <webrosc> you have an account issue, nothing to do with your computer
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#1148 [17:41] * TacticalRoarDino [TacticalRoarDino@notlogged] has joined #minecrafthelp
#1149 [17:41] <TacticalRoarDino> hi
#1150 [17:42] <TacticalRoarDino> my minecraft is still not going in
#1151 [17:43] * TacticalRoarDino [TacticalRoarDino@notlogged] has quit. (Client Quit)
#1152 [17:44] * TacticalRoarDino [TacticalRoarDino@notlogged] has joined #minecrafthelp
#1153 [17:45] <TacticalRoarDino> i am hving trouble geting in my minecraft
#1154 [17:45] <TacticalRoarDino> having*
#1155 [17:45] <TacticalRoarDino> can you help me
#1156 [17:46] <TacticalRoarDino> ??
#1157 [17:46] <Xava> I might aswell buy a new one, i cant get in at all
#1158 [17:46] <TacticalRoarDino> ??
#1159 [17:46] <Chroma> ...?
#1160 [17:46] <Chroma> what kind of trouble
#1161 [17:46] <Chroma> TacticalRoarDino:
#1162 [17:47] <TacticalRoarDino> im puting my password and my user name but its not going
#1163 [17:48] <Chroma> can you use email instead of username
#1164 [17:48] <TacticalRoarDino> i already tried that
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#1166 [17:49] <Chroma> did you try password reset?
#1167 [17:49] <TacticalRoarDino> yes
#1168 [17:49] * virdley [virdley@notlogged] has quit. (Client Quit)
#1169 [17:50] <Chroma> ??> TacticalRoarDino account/retrive
#1170 [17:50] <TacticalRoarDino> ???
#1171 [17:51] <webrosc> Chroma, account/retrieve-name
#1172 [17:51] <webrosc> but i think thois maybe a throttle issue
#1173 [17:51] <webrosc> this*
#1174 [17:51] <Chroma> oh ok
#1175 [17:52] <Chroma> ...gah. i always forgot Factoid
#1176 [17:52] <TacticalRoarDino> so
#1177 [17:52] <TacticalRoarDino> umm
#1178 [17:52] <webrosc> ??> TacticalRoarDino login/throttle
#1179 [17:52] <Chroma> Wait
#1180 [17:52] <Absol> TacticalRoarDino: Your login is being throttled, which will prevent you from logging in.
#1181 [17:52] <Absol> TacticalRoarDino: You will have to wait 3 hours without logging in for it to reset.
#1182 [17:52] <Chroma> ^^
#1183 [17:52] <TacticalRoarDino> but i already tried that
#1184 [17:52] <TacticalRoarDino> and waited 3 h
#1185 [17:53] <webrosc> TacticalRoarDino, use http://www.minecraft.net/retrievename to test ALL your emails to make sure you are using the right email
#1186 [17:53] <TacticalRoarDino> ok
#1187 [17:53] <TacticalRoarDino> brb
#1188 [17:54] <TacticalRoarDino> yeah im useing the right password
#1189 [17:54] <TacticalRoarDino> e mail*
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#1192 [17:55] <webrosc> if you tried waiting 3 hours (atleast) and are 100% sure you are using the right email/password and still can't login then the only thing i can say is to contact Mojang to look further into it
#1193 [17:55] <Chroma> yep
#1194 [17:56] <webrosc> we can't access accounts so can't help a great deal with them
#1195 [17:56] <TacticalRoarDino> ;-;
#1196 [17:56] <webrosc> ??> TacticalRoarDino mojang/email
#1197 [17:56] <Absol> TacticalRoarDino: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1198 [17:56] <Absol> TacticalRoarDino: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1199 [17:56] <TacticalRoarDino> ok
#1200 [17:56] <TacticalRoarDino> anyways thanks and bye
#1201 [17:57] <webrosc> ??<< Chroma index
#1202 [17:57] <Chroma> ik
#1203 [17:57] <webrosc> oh, thought that did pm factiod lol
#1204 [17:57] <Chroma> But i trying to remember
#1205 [17:57] <webrosc> i never remember them
#1206 [17:57] <Chroma> see website?
#1207 [17:57] <Chroma> :P
#1208 [17:57] <webrosc> i have it bookmarked
#1209 [17:57] <Chroma> yeah
#1210 [17:57] <Chroma> true..
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#1213 [18:02] <TJ> I ran a troubleshooting thing for Minecarft on my computer, and it said that Minecraft is not compatible
#1214 [18:02] <webrosc> TJ, what do you mean?
#1215 [18:03] <TJ> I ran a program compatibility for Minecraft, and the troubleshooting report said that it was not compatible
#1216 [18:04] <webrosc> a 3rd party program told you this?
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#1218 [18:04] <webrosc> i'm confused as to who you are saying this? are you getting a crash or something?
#1219 [18:04] <webrosc> s/who/why
#1220 [18:04] <ExtremeBot> webrosc meant to say: i'm confused as to why you are saying this? are you getting a crash or something?
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#1223 [18:05] <TJ> Yes. Whenever I launch Minecraft, it doesnt let me play. It tells me that the game crashed, and to look at the crash report
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#1225 [18:06] <webrosc> right i understand now, do you have a dxdiag log link for us?
#1226 [18:06] <TJ> What's that?
#1227 [18:07] <webrosc> can you post the crash report to paste.ubuntu.com then link that here
#1228 [18:07] <TJ> yeah
#1229 [18:09] * FurryDerpinator [FurryDerpinator@notlogged] has joined #minecrafthelp
#1230 [18:10] <FurryDerpinator> hello
#1231 [18:10] <FurryDerpinator> anyone please help me
#1232 [18:10] <webrosc> FurryDerpinator, with?
#1233 [18:11] <TJ> How do I give you the link?
#1234 [18:11] <TJ> http://paste.ubuntu.com/12562716/
#1235 [18:11] <webrosc> TJ, once you clicked the paste button, give us the link of the page it takes you to
#1236 [18:12] <TJ> There you go
#1237 [18:12] <FurryDerpinator> my account hasn't been working! I kept reseting my password and typing it in the login yet it says invalid password/username
#1238 [18:12] <webrosc> TJ, ah yeah, you have a GPU that can't habdle minecraft 1.7.4 or higher, you can play 1.7.2
#1239 [18:12] <webrosc> ??> FurryDerpinator login.throttle
#1240 [18:12] <webrosc> ??> FurryDerpinator login/throttle
#1241 [18:12] <Absol> FurryDerpinator: Your login is being throttled, which will prevent you from logging in.
#1242 [18:12] <Absol> FurryDerpinator: You will have to wait 3 hours without logging in for it to reset.
#1243 [18:12] <FurryDerpinator> is it down?
#1244 [18:12] <TJ> What do I do?
#1245 [18:13] <FurryDerpinator> my 1.8.8 used to work but not anymore
#1246 [18:13] <FurryDerpinator> it wont let me log in
#1247 [18:13] <webrosc> TJ, either play 1.7.2, or use a different computer
#1248 [18:13] <webrosc> FurryDerpinator, read what Absol said
#1249 [18:13] <TJ> Okay. How do I download 1.7.2?
#1250 [18:13] <FurryDerpinator> ohh ok
#1251 [18:14] <webrosc> ??> TJ launcher/change-version
#1252 [18:14] <Absol> TJ: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1253 [18:14] <webrosc> select 1.7.2 and minecraft will work
#1254 [18:16] <TJ> Alright. Let me test it
#1255 [18:16] <TJ> Alright. Let me test it
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#1257 [18:17] <TJ> It works! Thank you!
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#1263 [18:27] <demonized01> can sombody help i tried to login to my minecraft account and it wont let me what should i do
#1264 [18:27] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1265 [18:28] <demonized01> hello can you help i tried and tried to login to my minecraft and it wont let me login what do i do
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#1270 [18:34] * RayZek95 [RayZek95@notlogged] has joined #minecrafthelp
#1271 [18:34] <RayZek95> Hi, can anyone help me :C?
#1272 [18:36] * Kaname [Kaname@notlogged] has quit. (Ping timeout: 378 seconds)
#1273 [18:36] <RayZek95> HELLO??!?!?
#1274 [18:36] * Eduardo_ [Eduardo_@notlogged] has joined #minecrafthelp
#1275 [18:36] <RayZek95> Anyone???
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#1279 [18:38] * Ritsuka is now known as Kaname
#1280 [18:39] <RayZek95> ANYONE CAN HELP ME?
#1281 [18:39] <Magmaz> Hello. My Minecraft is making me play Demo Mode. I have had MC for almost four years, and I'm putting in my e-mail and password (I use a Mojang account so I have to use e-mail). I have tried making a new password, using different e-mail addresses (if I could have been under those)...
#1282 [18:40] <RayZek95> mAGMA
#1283 [18:40] <Magmaz> ?
#1284 [18:40] <RayZek95> Hi
#1285 [18:40] <Magmaz> Hello
#1286 [18:40] <RayZek95> well i have a problem
#1287 [18:40] <Magmaz> Yea?
#1288 [18:40] <RayZek95> I try to join with my Mojang account
#1289 [18:40] <RayZek95> but
#1290 [18:41] <RayZek95> The launcher saids SocketTimeputException: connect time out
#1291 [18:41] <Magmaz> hmm
#1292 [18:41] <Magmaz> im not sure
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#1294 [18:42] * AmazingGamer_10 [AmazingGamer_10@notlogged] has joined #minecrafthelp
#1295 [18:43] <AmazingGamer_10> Can somebody help me with my to stop crashing?
#1296 [18:43] <AmazingGamer_10> Can somebody help me with my minecraft to stop crashing?
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#1300 [18:51] <AmazingGamer_10> Can somebody help me with my minecraft to stop crashing?
#1301 [18:51] <AmazingGamer_10> Can somebody help me with my minecraft to stop crashing?
#1302 [18:51] <AmazingGamer_10> Can somebody help me with my minecraft to stop crashing?
#1303 [18:51] <AmazingGamer_10> Can somebody help me with my minecraft to stop crashing?
#1304 [18:51] <AmazingGamer_10> Can somebody help me with my minecraft to stop crashing?
#1305 [18:51] * Absol kicked AmazingGamer_10 from #minecrafthelp (Reason: mazingGamer_10 :Stop spamming)
#1306 [18:53] * tmyc2701 [tmyc2701@notlogged] has joined #minecrafthelp
#1307 [18:54] <tmyc2701> http://paste.ubuntu.com/12563845/
#1308 [18:54] <tmyc2701> what I have to do???
#1309 [18:54] <tmyc2701> does someone know???
#1310 [18:55] * victorsantos [victorsantos@notlogged] has joined #minecrafthelp
#1311 [18:55] <tmyc2701> http://paste.ubuntu.com/12563845/
#1312 [18:56] * victorsantos [victorsantos@notlogged] has quit. (Client Quit)
#1313 [18:56] <tmyc2701> what I have to do???
#1314 [18:56] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#1315 [18:57] <tmyc2701> http://paste.ubuntu.com/12563845/
#1316 [18:57] <tmyc2701> what I have to do???
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#1319 [19:02] <Magmaz> Does anyone know what to do about my Minecraft account? One week and one day ago, I logged out, and now it says that I can only play as a demo user. I emailed Mojang seven business days ago, I changed my password four times, I got the new launcher, I changed my e-mail twice, I looked up how to fix the problem on YouTube and found three videos that didn’t work, I tried signing in with all of my e-mails AND all of my usernames, and I l
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#1321 [19:03] <Vitordb> Can anyone help me? I've asked to change my e-mail of mojang account, but then Google canceled it, now I cant log to my mojang account
#1322 [19:03] <Vitordb> my gmail account used to log on mojang has been canceled, what should I do?
#1323 [19:04] <Vitordb> If I create a new minecraft account do I have to buy the game again?
#1324 [19:04] <Magmaz> Yea
#1325 [19:04] <Vitordb> I dont wanna re-buy the game
#1326 [19:05] <Magmaz> then i guess you cant play?
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#1329 [19:05] <Vitordb> I cant log to change skin and etc
#1330 [19:05] <Kirito> Magmaz, Vitordb: One moment, please.
#1331 [19:05] * Ritsuka is now known as Kaname
#1332 [19:05] <Magmaz> Of course, Kirito.
#1333 [19:05] <Magmaz> :)
#1334 [19:06] <Kirito> ??> Magmaz account/bug/demo
#1335 [19:06] <Absol> Magmaz: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1336 [19:06] * caleb [caleb@notlogged] has joined #minecrafthelp
#1337 [19:06] <Kirito> Vitordb: I'm confused. You can't access your Google account?
#1338 [19:06] <caleb> can someone help me \
#1339 [19:07] <Kirito> caleb: What's your issue?
#1340 [19:07] <caleb> i migrated my minecraft account to mojang but not i cant play minecraft it says that i migrated my account
#1341 [19:07] <Magmaz> how do i go to account/bug/demo? is it in my directory?
#1342 [19:07] <caleb> hello?
#1343 [19:08] <Kirito> Magmaz: Nono, follow what Absol said. Absol is a bot, and "account/bug/demo" is a, er, "command" that holds the text that it just output
#1344 [19:08] <Kirito> caleb: You migrated your account, but it says you haven't?
#1345 [19:08] <Magmaz> ah
#1346 [19:08] <Magmaz> ok
#1347 [19:08] <caleb> it says i did but i cant login to my minecraft account
#1348 [19:08] * MATHEUS [MATHEUS@notlogged] has joined #minecrafthelp
#1349 [19:08] <Kirito> caleb: What is the exact error?
#1350 [19:08] <caleb> i cant login on minecraft.com but i can on mojang
#1351 [19:09] <Kirito> Also, are you using your email on minecraft.net?
#1352 [19:09] <caleb> give me one second
#1353 [19:09] <Magmaz> well
#1354 [19:09] <Magmaz> the thing is
#1355 [19:09] <Magmaz> im not sure
#1356 [19:09] <Magmaz> im trying to sign in with my mojang
#1357 [19:09] <Magmaz> since thats what im hooked with
#1358 [19:09] <Kirito> Magmaz: That was not directed to you, sorry
#1359 [19:09] <Magmaz> oh sorry
#1360 [19:09] <Magmaz> oh sorry
#1361 [19:10] * MATHEUS [MATHEUS@notlogged] has left #minecrafthelp
#1362 [19:10] <caleb> nevermind im stupid i fixed it
#1363 [19:10] <Magmaz> so um
#1364 [19:10] <Magmaz> im sort of confused
#1365 [19:10] <Magmaz> these arent any of my scenarios
#1366 [19:10] <Kirito> Magmaz: Did you go to the article that Absol linked?
#1367 [19:10] <Magmaz> yea
#1368 [19:10] <Magmaz> which one could be most likely mine?
#1369 [19:11] <Kirito> Magmaz: Have you been able to normally play, and this issue randomly occurred?
#1370 [19:11] <Magmaz> by the way
#1371 [19:11] <Magmaz> and yea
#1372 [19:11] <Magmaz> i logged out one day
#1373 [19:11] <Magmaz> and boom
#1374 [19:11] <Magmaz> it happened
#1375 [19:11] <Magmaz> I must tell you
#1376 [19:11] <Kirito> Magmaz: Last scenario. "You've been logging in with email address as normal, but now can only access the demo mode."
#1377 [19:11] <Magmaz> I tried connecting my old username and it says its connected, but i try connecting my new one and it isnt connected
#1378 [19:11] <Magmaz> despite them having the same uuid
#1379 [19:11] <Vitordb> Yes, I cant acess my google account, there also I forgot my mojang password, so i cant get a new one
#1380 [19:12] <Kirito> What are the usernames, Magmaz?
#1381 [19:12] <Kirito> Vitordb: You have to contact Google to get into your Google account.
#1382 [19:12] <Magmaz> It was MrEu10, which is connected, but it says Magmaz doesnt exist
#1383 [19:12] <Magmaz> even though it does
#1384 [19:12] <Magmaz> idk?
#1385 [19:12] <Vitordb> They said my account has been suspended
#1386 [19:12] <Kirito> Vitordb: https://accounts.google.com/recoveraccount
#1387 [19:12] <Magmaz> its the same uuid
#1388 [19:13] <Magmaz> hold on
#1389 [19:13] <Magmaz> i have an idea
#1390 [19:13] <Magmaz> ill be right back
#1391 [19:13] <Magmaz> ok
#1392 [19:13] <Magmaz> it didnt work
#1393 [19:13] <Magmaz> so first of all
#1394 [19:14] <Magmaz> i didnt get a refund email
#1395 [19:14] <Kirito> Magmaz: One moment
#1396 [19:14] <Magmaz> Ok
#1397 [19:14] * cooldude [cooldude@notlogged] has quit. (Ping timeout: 195 seconds)
#1398 [19:14] <Kirito> Magmaz: Apparently, Magmaz is your current username. https://namemc.com/s?Magmaz
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#1400 [19:14] <Magmaz> yea, i checked that out earlier actually. im not sure whats happening
#1401 [19:16] <Kirito> Magmaz: Can you access your Mojang account?
#1402 [19:16] <Vitordb> Is there a way I can return to my first registered e-mail to mojang?
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#1404 [19:16] <Kirito> Vitordb: Not without logging into your Mojang account.
#1405 [19:16] <Kirito> Or you can contact customer support
#1406 [19:16] <Magmaz> i can
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#1408 [19:17] <Magmaz> I can access my Mojang account.
#1409 [19:17] <Kirito> Magmaz: What username does it say on there?
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#1412 [19:18] <Tora_2_> spik spanish
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#1414 [19:18] <Magmaz> ummm
#1415 [19:18] <Magmaz> it doesnt say
#1416 [19:18] <Magmaz> im in the information thing
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#1418 [19:19] <Kirito> Magmaz: What's the URL at the top?
#1419 [19:19] <Kirito> Magmaz: What's the URL at the top?
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#1421 [19:19] <Magmaz> https://account.mojang.com/me/settings
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#1423 [19:22] <Kirito> Magmaz: Try just https://account.mojang.com/me and look for this: https://usercontent.irccloud-cdn.com/file/Zhzq47Eu/
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#1425 [19:24] <Magmaz> so appearantly it isnt imported yet
#1426 [19:24] <Magmaz> maybe its my minecraft.net email
#1427 [19:24] <Magmaz> but that says i havent purchased it yet
#1428 [19:25] <Kirito> Magmaz: What username shows up?
#1429 [19:25] <Magmaz> where?
#1430 [19:26] <Magmaz> on mojang or on the top of minecraft.net?
#1431 [19:27] <Kirito> Magmaz: Both would be fine
#1432 [19:28] <Magmaz> my minecraft.net says minecraftlord153@gmail.com and it says my mojang isnt imported yet
#1433 [19:29] <Kirito> Magmaz: Do you mean migrated instead of imported?
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#1435 [19:29] <matthewi125> hi
#1436 [19:29] <matthewi125> anyone there
#1437 [19:29] <matthewi125> I have a problem
#1438 [19:30] <matthewi125> my minecraft account isn't working for me
#1439 [19:30] <Magmaz> Import old Minecraft Account If you bought Minecraft back in the day and have an old Premium Minecraft Account you can import it into this account. thats what it says
#1440 [19:30] <matthewi125> the thing is it was migrated without me knowing
#1441 [19:31] <matthewi125> if you need my account details i can tell you
#1442 [19:31] <Magmaz> Don't say your password to anyone, by the way.
#1443 [19:31] <matthewi125> i know but my username?
#1444 [19:31] <Magmaz> *tell
#1445 [19:31] <Magmaz> That's fine.
#1446 [19:31] <Magmaz> Just making sure your account stays safe :)
#1447 [19:31] <matthewi125> matthewi125 but when i try to log into my account it says it was migrated
#1448 [19:32] <matthewi125> thx btw
#1449 [19:32] <matthewi125> thats all i know except for my password because my dad bought the account I'm only 11
#1450 [19:33] <Magmaz> Ah.
#1451 [19:33] <matthewi125> and he has had cancer for a while and just got surgery so i don't think he will be good enough to tell me anything
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#1455 [19:34] <matthewi125> *tell magmaz you still there?
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#1457 [19:35] <Bryant1192> hello?
#1458 [19:35] <iAtomicWaffle> can anyone help me?
#1459 [19:35] <iAtomicWaffle> i can only loginto mincraft with my email
#1460 [19:35] <iAtomicWaffle> but not my username
#1461 [19:35] <iAtomicWaffle> halp
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#1464 [19:36] <Kirito> Magmaz: Apologies, I had to step out for a bit.
#1465 [19:36] <Magmaz> It's cool
#1466 [19:36] <matthewi125> oh ok
#1467 [19:36] <Magmaz> so what was my last message
#1468 [19:36] <Kirito> matthewi125: What's your issue?
#1469 [19:36] <matthewi125> aristo are you staff?
#1470 [19:36] <matthewi125> is magma not?
#1471 [19:37] <Magmaz> Import old Minecraft Account If you bought Minecraft back in the day and have an old Premium Minecraft Account you can import it into this account. thats what it says
#1472 [19:37] <Kirito> matthewi125: Only users with an @ before their name are staff. Though this channel is run purely by volunteers and not by Mojang staff.
#1473 [19:37] <matthewi125> ok well anyway kirito my problem is my account was migrated without me knowing and ok
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#1475 [19:37] <Bryant1192> i can't log on at all
#1476 [19:37] <Kirito> Magmaz: That's what it says on account.mojang.com/me?
#1477 [19:38] <Magmaz> yea
#1478 [19:38] <Bryant1192> i don't remember my email or username
#1479 [19:38] <Kirito> matthewi125: So it's using an unauthorised email?
#1480 [19:38] <matthewi125> yes and he changed my password i thinl
#1481 [19:38] <Kirito> Bryant1192: Do you have any possible guesses as to what your email could have been?
#1482 [19:38] <Kirito> matthewi125: What's the username?
#1483 [19:38] <matthewi125> matthewi125 my nick
#1484 [19:38] <Bryant1192> yes
#1485 [19:38] <Magmaz> thats what it says Kirito
#1486 [19:38] <Bryant1192> they all don't work
#1487 [19:39] <Kirito> Magmaz: Yep, changed to "BeastSloth" https://namemc.com/s?matthewi125
#1488 [19:39] <Bryant1192> username is Bryant11902
#1489 [19:39] <Kirito> matthewi125: If you have your purchase receipt from when you bought Minecraft, you can email Mojang.
#1490 [19:39] <Bryant1192> k
#1491 [19:39] <matthewi125> no i don't have that
#1492 [19:39] <matthewi125> where would i get it
#1493 [19:40] <Kirito> matthewi125: It would be in an email sent on the day you purchased Minecraft.
#1494 [19:40] <Kirito> It has a transaction ID and such
#1495 [19:40] <matthewi125> the day i purchased minecraft was 3 years ago i think
#1496 [19:41] <Kirito> Bryant1192: Do you have any possible guesses as to what your email could have been?
#1497 [19:41] <matthewi125> is there anything else i can do to get it?
#1498 [19:41] <Kirito> matthewi125: Hopefully your email host has a search feature ;) Jokes aside, I don't believe so. I'll check, one moment
#1499 [19:43] <Magmaz> Kirito, what should i do?
#1500 [19:43] <Kirito> Magmaz: If you click on it, what happens?
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#1502 [19:44] <Magmaz> it brings me to set it up
#1503 [19:44] <Magmaz> and then
#1504 [19:44] <Magmaz> i put in 'Magmaz'
#1505 [19:44] <Magmaz> and then it says it doesnt exist
#1506 [19:44] <matthewi125> what about telling you places i donated to? i can tell you everything i know about it
#1507 [19:44] <Magmaz> I put in 'MrEu10'
#1508 [19:44] <Magmaz> and it already exists
#1509 [19:44] <Kirito> Pangea, Afootpluto: Ping-a-ping-ping for possible assistance with this? =3
#1510 [19:44] <Pangea> what
#1511 [19:45] <Kirito> Pangea: matthewi125's account has been compromised and doesn't have the transaction ID or email
#1512 [19:45] <Pangea> email mojang with whatever you have, I think
#1513 [19:45] <matthewi125> i already did about 1 week ago and still no email
#1514 [19:45] <matthewi125> back
#1515 [19:46] <Kirito> matthewi125: Just one email or multiple?
#1516 [19:46] <matthewi125> 1
#1517 [19:46] <Pangea> then wait, they have backlog right now so it might be slow
#1518 [19:46] <Kirito> Magmaz: Is there the option to change your username?
#1519 [19:46] <Kirito> Or, better yet, can you send a screenshot of the entire Minecraft line on account.mojang.com/me?
#1520 [19:47] <Magmaz> nope
#1521 [19:47] <Magmaz> there is no option Kirito
#1522 [19:47] <matthewi125> no
#1523 [19:47] <matthewi125> whats the minecraft line?
#1524 [19:48] <Kirito> matthewi125: Was directed to Magmaz, not you, sorry
#1525 [19:48] <matthewi125> oh ok
#1526 [19:48] <matthewi125> so i just wait?
#1527 [19:48] <Kirito> Magmaz: Very odd. What username does it say in the launcher?
#1528 [19:48] <Kirito> matthewi125: Unfortunately, yes.
#1529 [19:48] <matthewi125> what about screen shots or logs i have a ton of those
#1530 [19:48] <Kirito> IIRC, Mojang's customer support isn't that large, so they can't deal with many emails at once
#1531 [19:48] <Magmaz> 'player'
#1532 [19:48] <Magmaz> it says 'player' Kirito
#1533 [19:48] <Kirito> Magmaz: "Welcome, player"?
#1534 [19:49] <Magmaz> indeed Kirito
#1535 [19:49] <Kirito> Magmaz: Is there a "Switch User" button that you can use?
#1536 [19:49] <Magmaz> yea
#1537 [19:50] <Kirito> Magmaz: Try that, then log back into your account using your email
#1538 [19:50] * Abagail [Abagail@notlogged] has joined #minecrafthelp
#1539 [19:51] <Magmaz> it says welcome 'player' Kirito
#1540 [19:51] <matthewi125> if i do get my account back how can i prevent it from happening again?
#1541 [19:52] <Kirito> matthewi125: Have you entered/shared your email with any people or websites, even if it's someone you would trust your life with?
#1542 [19:52] <matthewi125> no
#1543 [19:53] <Kirito> matthewi125: Hm, do you have an antivirus software installed?
#1544 [19:54] <Kirito> Magmaz: Huh. Have you tried contacting Mojang's support?
#1545 [19:55] <matthewi125> i have an apple pc with the protected system
#1546 [19:55] <Magmaz> i did it 7 days ago
#1547 [19:55] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 195 seconds)
#1548 [19:56] <Magmaz> it was 7 business days ago Kirito
#1549 [19:56] <Magmaz> ill try it again
#1550 [19:56] <matthewi125> but krito if i give screen shots and pictures of my logs would that do anything
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#1552 [19:56] <Kirito> matthewi125: Like I said before, we're only volunteers, so even if we verify that you are the account owner, we can't do anything about it other than wait with you for Mojang to respond.
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#1554 [19:57] <matthewi125> i know but if i send it to someone higher up would it do anything?
#1555 [19:58] <Kirito> matthewi125: Possibly. But how would you accomplish such a thing?
#1556 [19:59] <matthewi125> what do you mean i have all the minecraft files on my pc
#1557 [20:00] <matthewi125> and i could just get there email and attach it to the email to them
#1558 [20:01] <Kirito> matthewi125: I would advise against that, as you should only contact the customer support email, not the higher-ups.
#1559 [20:01] <matthewi125> why?
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#1563 [20:03] <Kirito> matthewi125: They'll just say "You have to contact customer support about this." Plus, it won't go any faster, as they're probably busy with 1.9
#1564 [20:04] <matthewi125> true well thank you I am going to go ill just keep checking my email every day hope something comes
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#1566 [20:04] <Kirito> matthewi125: Best of luck.
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#1568 [20:05] <Magmaz> so Kirito
#1569 [20:05] <Magmaz> what should I do
#1570 [20:05] <Kirito> Magmaz: ?
#1571 [20:05] <Kirito> Other than waiting, I don't know anything else that you can do, unfortunately
#1572 [20:05] <Magmaz> Okay.
#1573 [20:05] <Magmaz> Thank you so much for trying :)
#1574 [20:05] <Magmaz> I'll look for a solution. there must be one
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#1585 [20:34] <jayjay> I have a old driver
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#1587 [20:35] <jayjay> hello?
#1588 [20:36] <jayjay> http://paste.ubuntu.com/12566327/
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#1591 [20:42] <Patea> Hi I wasnt able to login to my mojang acount so i reseted my password but i still cant login can someone help me?
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#1594 [20:44] <Patea> can someone help me?
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#1598 [20:48] <Patea_> Could someone help me???
#1599 [20:51] <Bugboy1028> ,
#1600 [20:52] <techno156> ?
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#1603 [20:53] <techno156> Patea_, did you get the password reset email and everything?
#1604 [20:53] <techno156> Patea_, did you get the password reset email and everything?
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#1608 [20:54] <A_From_Alex> I need help
#1609 [20:54] <AnaxTreats> Dear Mojang, I Have a major problem with my minecraft. It seems to be a bug that is affecting my singleplayer and multiplayer.
#1610 [20:54] <Patea_> yeah i got it
#1611 [20:54] <A_From_Alex> some one use my minecraft account and change username and skin. How can i change back.
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#1613 [20:55] <Patea_> techno156 i got the password reset email,reseted the password but i still cant log
#1614 [20:55] <AnaxTreats> When I log in to play, all skins including my own are just a bunch of random steves. like the skins dont show complete and it is just everywhere
#1615 [20:55] <AnaxTreats> I was googling this problem and saw you had a skin bug in 1.6.4
#1616 [20:55] <AnaxTreats> Please tell me waht i ened to do to fix it
#1617 [20:56] <AnaxTreats> patea
#1618 [20:56] <Patea_> hi
#1619 [20:56] <AnaxTreats> I dont think they care about us members who paid for their game
#1620 [20:56] <AnaxTreats> ugh
#1621 [20:56] <AnaxTreats> fcking sucks
#1622 [20:56] <AnaxTreats> they wont fix the problems
#1623 [20:56] <Patea_> ...
#1624 [20:56] <AnaxTreats> yet
#1625 [20:56] <AnaxTreats> they have this channel so they can all sit around and chat about nothing
#1626 [20:57] <AnaxTreats> ...
#1627 [20:57] <AnaxTreats> ...
#1628 [20:57] <AnaxTreats> ...
#1629 [20:57] <AnaxTreats> ....
#1630 [20:57] <AnaxTreats> .....
#1631 [20:57] <AnaxTreats> ......
#1632 [20:57] * Lord_Ralex kicked AnaxTreats from #minecrafthelp (Reason: naxTreats :You should read about what the channel is before being an ass)
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#1634 [20:57] <Patea_> so can someone help me?
#1635 [20:57] <AnaxTreats> Hey
#1636 [20:57] <AnaxTreats> If you want to kick me for being an ass
#1637 [20:58] <AnaxTreats> try helping your helpers
#1638 [20:58] <AnaxTreats> who give u money for the game
#1639 [20:58] <AnaxTreats> u fat asses
#1640 [20:58] <AnaxTreats> learn to help
#1641 [20:58] * Lord_Ralex kicked AnaxTreats from #minecrafthelp (Reason: naxTreats :Here is the door)
#1642 [20:58] <Lord_Ralex> ??> Patea_ login/throttle
#1643 [20:58] <Absol> Patea_: Your login is being throttled, which will prevent you from logging in.
#1644 [20:58] <Absol> Patea_: You will have to wait 3 hours without logging in for it to reset.
#1645 [20:58] <Patea_> thx absol :D
#1646 [20:58] <Lord_Ralex> ??> A_From_Alex account/hacked
#1647 [20:59] <Absol> A_From_Alex: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1648 [20:59] <Absol> A_From_Alex: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1649 [20:59] <A_From_Alex> How to change it back
#1650 [20:59] <A_From_Alex> Because I need to record video
#1651 [20:59] <Patea_> Good night/day/morning guys
#1652 [20:59] <Patea_> bye
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#1654 [21:00] <A_From_Alex> Yes Lord_Ralex Hacked
#1655 [21:00] <Lord_Ralex> A_From_Alex, read what Absol said
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#1660 [21:01] <A_From_Alex> i never forget
#1661 [21:01] <A_From_Alex> i never forget
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#1663 [21:02] <A_From_Alex> but i need to change it back
#1664 [21:02] <A_From_Alex> What happens to my old username after I've changed? If you change your username, your old name is held for 37 days. This gives you an extra week to change back if you've made a mistake or changed your mind.
#1665 [21:02] <A_From_Alex> how to change back
#1666 [21:02] <Lord_Ralex> You wait 30 days.
#1667 [21:03] <Lord_Ralex> Or actually do what that page Absol linked says to do.
#1668 [21:04] <A_From_Alex> i try
#1669 [21:04] <A_From_Alex> i change my password
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#1672 [21:06] <A_From_Alex> what i should do now
#1673 [21:06] <Lord_Ralex> Do what that page Absol linked says to do....
#1674 [21:07] <Lord_Ralex> It tells you what to do. We cannot help with hacked/compromised accounts here.
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#1682 [21:10] <naderafifi> hey my account got hacked from 3 weeks and i send a massge and mojang did not massge me for now what should i do
#1683 [21:10] <Lord_Ralex> naderafifi, you have to wait for Mojang to reply, they still currently have a backlog
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#1685 [21:11] <naderafifi> ok but when do you think they will massge me back
#1686 [21:11] <Lord_Ralex> When did you send your email?
#1687 [21:12] <naderafifi> or 3 weeks
#1688 [21:12] <A_From_Alex> I CAN LOGIN NOW
#1689 [21:12] <naderafifi> about 2 weeks and 3 days
#1690 [21:12] <A_From_Alex> HOW CAN I CHANGE BACK USERNAME
#1691 [21:12] <Lord_Ralex> A_From_Alex, you wait 30 days
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#1693 [21:13] <Lord_Ralex> naderafifi, then probably within the next 2 weeks, because of the backlog
#1694 [21:13] <A_From_Alex> BUT IT SAID CAN CHANGE BACK
#1695 [21:13] <Lord_Ralex> A_From_Alex, turn off the caps
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#1697 [21:13] <Lord_Ralex> And you have to wait 30 days.
#1698 [21:13] <naderafifi> ok
#1699 [21:14] <naderafifi> if they did not should i send another one ???
#1700 [21:14] <Lord_Ralex> naderafifi, if you sent the appropriate information, you just have to wait.
#1701 [21:14] <naderafifi> ok
#1702 [21:14] <naderafifi> thanks
#1703 [21:15] <A_From_Alex> thanks
#1704 [21:15] <A_From_Alex> now i can noly play the copyright
#1705 [21:15] <A_From_Alex> fuck
#1706 [21:15] <Absol> A_From_Alex: Please keep it civil
#1707 [21:16] <A_From_Alex> 烦烦烦
#1708 [21:16] * Lord_Ralex kicked A_From_Alex from #minecrafthelp (Reason: _From_Alex :A_From_Alex)
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#1710 [21:16] <A_From_Alex> 烦死了
#1711 [21:16] * Lord_Ralex kicked A_From_Alex from #minecrafthelp (Reason: _From_Alex :Here is the door)
#1712 [21:17] <cwsimon> Hi. I just updated to Windows 10, and now the Mine don't run. I've been through the http://hopper.minecraft.net/help/pixel-format-not-accelerated/ help page and done everything there up to the point of searching for driver updates with my manufacturer's auto search utility (none were found). This is my Minecraft Crash Report: http://paste.ubuntu.com/12566966/. This is my dxdiag report: http://paste.ubuntu.com/12566867/
#1713 [21:17] <Lord_Ralex> cwsimon, your video chipset is not supported on Windows 10. You will have to go back to Windows 8.1 for it to be supported.
#1714 [21:18] <Kirito> Lord_Ralex: Remember when people were told that Windows 8 wasn't supported and to go back to 7?
#1715 [21:21] <cwsimon> Nice. That saves me the effort of A) acclimating to 10, and B) trying other fixes. You'd think the windows updater would have noticed that before letting my go to 10 tho huh. Hhuh. Anyway, thank you v much.
#1716 [21:22] <Lord_Ralex> Windows 10 has drivers, but Windows only cares about DirectX
#1717 [21:22] <Lord_Ralex> Minecraft uses OpenGL, which is not required by Windows.
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#1722 [21:25] <cwsimon> I'll trust your discernment m'lord
#1723 [21:25] <cwsimon> bye
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#1728 [21:34] <BlueArchitect> Hi, I recently upgraded to Windows 10 and I can't open Minecraft. The reason is "Pixel format not accelerated". I have a link to a pastebin with my system infomation copy-pasted from dxdiag.
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#1732 [21:36] <jaytoz> anyone know why I'm suddenly not able to log into the launcher or minecraft.net?
#1733 [21:36] <jaytoz> says my username/password is invalid. I have two accounts and neither are working at the moment
#1734 [21:36] <Lord_Ralex> ??> jaytoz login/throttle
#1735 [21:36] <Absol> jaytoz: Your login is being throttled, which will prevent you from logging in.
#1736 [21:36] <Absol> jaytoz: You will have to wait 3 hours without logging in for it to reset.
#1737 [21:37] <jaytoz> what does login/throttle mean?
#1738 [21:37] <Lord_Ralex> Read what Absol said
#1739 [21:37] <deathspawn> Mojang grounded you from playing
#1740 [21:38] <BlueArchitect> Hi, can I get some help? I recently upgraded to Windows 10 and I can't open Minecraft. The reason is "Pixel format not accelerated". I have a link to a pastebin with my system infomation copy-pasted from dxdiag. http://paste.ubuntu.com/12567515/
#1741 [21:38] <jaytoz> deathspawn there's no reason for my accounts to have any kind of ban
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#1743 [21:40] <jaytoz> is anyone else having problems connecting?
#1744 [21:41] <Lord_Ralex> jaytoz, Absol just explained your problem....
#1745 [21:41] <BlueArchitect> No, I'm having problems opening Minecraft.
#1746 [21:41] <Lord_Ralex> BlueArchitect, you have to go back to Windows 7 for your video chipset to get supported drivers
#1747 [21:41] <BlueArchitect> Oh.
#1748 [21:41] <BlueArchitect> Okay.
#1749 [21:41] <BlueArchitect> Thanks.
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#1751 [21:42] <jaytoz> oh, okay. I didn't realize that was the answer to my problem. Any idea why it would be happening on both accounts?
#1752 [21:42] <Lord_Ralex> It is network-based
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#1754 [21:44] <asxz> i can't reset my security questions?
#1755 [21:44] <jaytoz> Even though it doesn't say anything about login throttling? just giving me an InvalidCredentialsException: Invalid credentials.
#1756 [21:45] <Lord_Ralex> jaytoz, that is how it is designed
#1757 [21:45] <jaytoz> I guess the only thing I can do is wait and try again later. Thank's for the quick reply
#1758 [21:45] <asxz> it sends an security question reset email to my emails but i never resieve the email
#1759 [21:45] <Lord_Ralex> jaytoz, such systems will generally not tell you that you are being throttled, just deny you access.
#1760 [21:45] <asxz> it sends an security question reset email to my emails but i never resieve the email
#1761 [21:46] <asxz> hello?
#1762 [21:46] <asxz> hello?
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#1776 [22:05] <Wolfer> I need help. Whenever i log into a 1.8 server for example Mineplex I can play for about 10 seconds before getting kicked and having this message " an existing connection was forcibly closed by the remote host" how do I fix it?
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#1779 [22:06] <Wolfer> I need help. Whenever i log into a 1.8 server for example Mineplex I can play for about 10 seconds before getting kicked and having this message " an existing connection was forcibly closed by the remote host" how do I fix it?
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#1782 [22:08] <Wolfer> I need help. Whenever i log into a 1.8 server for example Mineplex I can play for about 10 seconds before getting kicked and having this message " an existing connection was forcibly closed by the remote host" how do I fix it?
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#1784 [22:10] <Wolf> Whenever i log into a 1.8 server for example Mineplex I can play for about 10 seconds before getting kicked and having this message " an existing connection was forcibly closed by the remote host" how do I fix it?
#1785 [22:11] <Andrio> Does it happen in mctest.ae97.net?
#1786 [22:13] <Wolf> No, but is it just supposed to be a flat land world or im a lagging?
#1787 [22:13] <Wolf> i*
#1788 [22:16] <Wolf> Works now!
#1789 [22:16] <Wolf> thx for your help!
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#1795 [22:33] <Jimenez> every time i try to open minecraft from the launcher my game crashes saying i need to change my Graphics drivers i have done this and it still crashes. I have recently updated to windows 10
#1796 [22:35] <Andrio> ??> Jimenez win/DXDiag
#1797 [22:35] <Absol> Jimenez: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1798 [22:36] <Jimenez> the link i have is http://paste.ubuntu.com/12568613/
#1799 [22:40] <Andrio> May I see your computer's model number?
#1800 [22:40] <Andrio> http://support.toshiba.com/sscontent?contentId=4007069
#1801 [22:41] <Andrio> Or you can look for a driver yourself here: http://support.toshiba.com/
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#1811 [22:59] <AlexDSM> Hola
#1812 [22:59] <BrookeN2006> I just purchased my minecraft pc game and downloaded it for the first time. It crashes when i try to play it and says my graphics driver is out of date. I went through a bunch of steps and got this....http://paste.ubuntu.com/12568768/ What's my next step for fixing this issue?.
#1813 [22:59] <AlexDSM> Tengo un problema
#1814 [23:00] <AlexDSM> http://paste.ubuntu.com/12568936/
#1815 [23:00] <AlexDSM> hi?
#1816 [23:01] <AlexDSM> @Absol
#1817 [23:01] <AlexDSM> asdas
#1818 [23:01] <AlexDSM> asdasd
#1819 [23:01] <AlexDSM> asdasd
#1820 [23:01] <AlexDSM> asdads
#1821 [23:01] * Absol kicked AlexDSM from #minecrafthelp (Reason: lexDSM :Stop spamming)
#1822 [23:03] <Andrio> BrookeN2006, find the proper driver.
#1823 [23:04] <Andrio> In your case, that'd be this one: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1824 [23:04] <Andrio> You may also need to edit your Minecraft launcher profile to use version 1.7.2.
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#1827 [23:17] <star664> why is it that i cant play even if im on 1.7.9
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#1829 [23:18] <mccallbush> my broadcast settings say that i have to migrate my minecraft account to my mojang account and im pretty sure i did that can anyone help me?
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#1831 [23:19] <Andrio> mccallbush, log out of the launcher and back in.
#1832 [23:19] <mccallbush> i tried that but it didnt work :(
#1833 [23:20] <mccallbush> ill try again
#1834 [23:20] <mccallbush> it still says that
#1835 [23:21] <mccallbush> :(
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#1839 [23:26] <hawkda> how do i fix minecraft because windows 10
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