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#5 [00:03] <TonyDaFony> I also tried requesting another one and the same error message cam up.
#6 [00:03] <TonyDaFony> came*
#7 [00:05] <TonyDaFony> Hello? D:
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#9 [00:07] <TonyDaFony> Ill just ask someone else. :(
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#11 [00:09] <Andrio> see https://help.mojang.com/customer/portal/articles/797301.
#12 [00:09] <TonyDaFony> Hello, i've been wanting to change my password on my mojang account i do not have access to anymore because i forgot my mojang password and my email has been deactivated. When i click on the link after it sent instructions to my email to answer some security questions, it says "An error occurred. Could not load security challenge." when i tried to change my email.
#13 [00:10] <webrosc> TonyDaFony, see what Andrio just said
#14 [00:10] <TonyDaFony> Andrio?
#15 [00:10] <TonyDaFony> How do i see?
#16 [00:10] <webrosc> <Andrio> see https://help.mojang.com/customer/portal/articles/797301
#17 [00:12] <TonyDaFony> The thing is that i dont know my password for my mojang account and i have deactivated my email which was linked ot my account.
#18 [00:13] <webrosc> if you can't access your old email to receive the reset emails then contact Mojang
#19 [00:13] <TonyDaFony> If you see this error, we are experiencing a temporary server outage, which is preventing the accounts system from accessing the security questions. If this has happened, we are working to restore this system as soon as possible. Is that the answer for my question?
#20 [00:14] <Andrio> It seems so.
#21 [00:14] <webrosc> looks like it
#22 [00:14] <TonyDaFony> Okay. I hope it is.
#23 [00:15] * INFeCTioNzz [INFeCTioNzz@notlogged] has joined #minecrafthelp
#24 [00:17] <INFeCTioNzz> HOW ACTIVATE MY ACCOUNT ?
#25 [00:17] <INFeCTioNzz> I NEW
#26 [00:17] <webrosc> INFeCTioNzz, step one, turn off caps lock
#27 [00:17] <webrosc> step two explain your issue fully
#28 [00:18] <INFeCTioNzz> I NEED KNOW TO BEGING PLAY
#29 [00:21] <INFeCTioNzz> i register and send me a email, but i don`t know what to do
#30 [00:21] <webrosc> did you read the email?
#31 [00:21] <INFeCTioNzz> yes, the email say i joyn
#32 [00:22] <INFeCTioNzz> joying the web side, joyned but i lost there
#33 [00:23] <webrosc> i don't understand what you mean
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#35 [00:26] <INFeCTioNzz> after test that registers I received an email to activate my account , I said that access to the website, enter the site but no longer do
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#39 [00:31] <thor10129> hello
#40 [00:31] <thor10129> i still need help
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#43 [00:38] <thor10129> um
#44 [00:47] * ForgotEmail [ForgotEmail@notlogged] has joined #minecrafthelp
#45 [00:47] <ForgotEmail> Hey how to I get my old email address for my account i forgot it D:
#46 [00:51] <ForgotEmail> Hello?
#47 [00:52] <Andrio> ??> ForgotEmail account/retrieve-name
#48 [00:52] <Absol> ForgotEmail: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#49 [00:52] <Andrio> Try all email addresses you own there.
#50 [00:53] <Andrio> If you get nothing, you'll need to email Mojang.
#51 [00:57] <ForgotEmail> thanks but I brought the game years ago and cant remember my email address...
#52 [00:57] <ForgotEmail> I migrated that account with a email i dk
#53 [00:57] <Andrio> :/
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#56 [01:02] <ForgotEmail> Ik i'm screwed D:
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#58 [01:04] * thor10129 [thor10129@notlogged] has joined #minecrafthelp
#59 [01:05] <thor10129> i need help i cant logg into my minecraft account
#60 [01:07] <ForgotEmail> whats wrong
#61 [01:07] <ForgotEmail> forgot email or password?
#62 [01:07] <Andrio> ??> ForgotEmail account/send-email
#63 [01:07] <Absol> ForgotEmail: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#64 [01:08] <Absol> ForgotEmail: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#65 [01:08] <ForgotEmail> what is my Transaction ID?
#66 [01:09] <thor10129> what is my transaction ID?
#67 [01:09] <Andrio> It's on your receipt.
#68 [01:09] <Andrio> Or your prepaid card or gift card, if you used one of those.
#69 [01:09] <ForgotEmail> -_- i brought it like before 1.0 update I dont think i have the receipt
#70 [01:09] <thor10129> whell i bought this account 3 years ago
#71 [01:10] <ForgotEmail> Mojang needs to make it that we can login with our usernames again
#72 [01:10] <thor10129> whell i reset my passcode 4 times and i wrote it own and its not corect
#73 [01:12] * Chroma|AFK is now known as Chromaryu
#74 [01:14] <ForgotEmail> so i can't get my Minecraft back?
#75 [01:15] <Wug> ForgotEmail: you can try emailing mojang. If you can provide the payment info used to purchase the account, they may be able to help you figure out the information for it
#76 [01:16] <Wug> but in general, if you forget your username, password, email, billing info, and lose your receipt, you shouldn't honestly expect to be able to recover accounts. be more careful with that info next time.
#77 [01:16] <Wug> ??> ForgotEmail mojang/email
#78 [01:16] <Absol> ForgotEmail: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#79 [01:16] <Absol> ForgotEmail: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#80 [01:16] <thor10129> i reset my passcod
#81 [01:17] <thor10129> and i can reset it again
#82 [01:17] <thor10129> but it doesent word
#83 [01:17] <Wug> thor10129: what error exactly are you getting when you try to login
#84 [01:17] <thor10129> Error! Unknown e-mail address or password.
#85 [01:17] <ForgotEmail> Bloody hell i hate migrate
#86 [01:18] <Wug> thor10129: you're 100% sure you're using the right email address? and that you can login on mojang's website?
#87 [01:18] <ForgotEmail> (UserMigratedException: Invalid credentials. Account migrated, use email as username)
#88 [01:19] <thor10129> yes
#89 [01:19] <thor10129> i was just playing tekkit because my vinila minecraft wont work
#90 [01:20] <thor10129> then when logging into mincraft vinila it doesent work
#91 [01:20] <thor10129> tryed to reset it but the password it always wrong
#92 [01:22] <ForgotEmail> R.I.P Minecraft
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#94 [01:23] <thor10129> wug???
#95 [01:24] <Andrio> ??> thor10129 login/throttle
#96 [01:24] <Absol> thor10129: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#97 [01:24] <Absol> thor10129: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#98 [01:24] <thor10129> ok
#99 [01:25] <thor10129> i just reset my passcode again
#100 [01:25] <thor10129> ill wait
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#103 [01:27] <thor10129> ill just ply minecraft on windows 10 :'(
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#114 [01:56] <carla> hi so my minecrafts laggy but i cant remember how to get to the place to delete appdate
#115 [01:56] * HacksForDayz [HacksForDayz@notlogged] has joined #minecrafthelp
#116 [01:56] <HacksForDayz> http://dl.hackphoenix.com/tc/tc1
#117 [01:56] * harry [harry@notlogged] has joined #minecrafthelp
#118 [01:56] <HacksForDayz> Technic Pack cracked download
#119 [01:56] <HacksForDayz> http://dl.hackphoenix.com/tc/tc1
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#121 [01:57] <carla> so i want to delte appdate files from minecraft as laggy but cant remember how yo get the menue for where u type appdate
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#123 [01:58] <carla> @aubot how i get menue up where i type appdate as my game laggy so i can delete files
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#125 [01:59] <Andrio> ??> carla win/.minecraft
#126 [01:59] <Absol> carla: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#127 [01:59] <carla> ok
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#148 [03:21] <J02S05> why does it say my minecraft account is wrong on the website??
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#168 [04:40] <TheUnknownUser27> hey can anyone hep me fix a minecraft crash error?
#169 [04:40] <TheUnknownUser27> I NEED HELP
#170 [04:41] <TheUnknownUser27> This is the crash report
#171 [04:41] <TheUnknownUser27> ---- Minecraft Crash Report ---- // Would you like a cupcake? Time: 9/30/15 3:31 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Displ
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#176 [04:59] <Jacob4Redstone> I can't start my minecraft, i got windows 10 64bit and when its start its crash
#177 [05:01] <Jacob4Redstone> Can somebody help?
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#181 [05:04] <Jacob4Redstone> Hey, can i get some help?
#182 [05:04] <Andrio> ??> Jacob4Redstone launcher/crash-log
#183 [05:04] <Absol> Jacob4Redstone: We need to see your crash log, which appears after a crash.
#184 [05:04] <Absol> Jacob4Redstone: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#185 [05:05] <Jacob4Redstone> Ok
#186 [05:05] <Jacob4Redstone> Here : http://paste.ubuntu.com/12623491/
#187 [05:07] <Andrio> Mhm
#188 [05:07] <Andrio> You need to update your graphics driver.
#189 [05:07] <Andrio> ??> Jacob4Redstone win/DXDiag
#190 [05:07] <Absol> Jacob4Redstone: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#191 [05:08] <Jacob4Redstone> Ok
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#193 [05:09] <Jacob4Redstone> This is the DXDiag report: http://paste.ubuntu.com/12623513/
#194 [05:11] <Andrio> Install this driver: http://support.lenovo.com/rs/sr/products/laptops-and-netbooks/lenovo-z-series-laptops/lenovo-z50-75/downloads/DS103992
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#196 [05:15] <Jacob4Redstone> Ok, thanks for the help :)
#197 [05:15] <Andrio> no problem.
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#213 [05:37] <CricketLover38> hi i have a problem i am having a minecraft account for months and when i try it today it only says play demo when i am logged in
#214 [05:38] <chlith> mon minecraft crash quand je le lance est ubuntu me dis sa 12623637
#215 [05:38] <CricketLover38> translate pls
#216 [05:38] <CricketLover38> english
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#218 [05:39] <chlith> When I planted my Minecraft throws Ubuntu is tell myself SA 12623637
#219 [05:40] * CricketLover38 [CricketLover38@notlogged] has quit. (Client Quit)
#220 [05:40] * CricketLover38 [CricketLover38@notlogged] has joined #minecrafthelp
#221 [05:40] <chlith> Quand je plantais ma Minecraft jette Ubuntu est me dire SA 12623637
#222 [05:40] <CricketLover38> hi can someone tell me how to get rid of demo
#223 [05:40] <CricketLover38> i have this account for years and now it says demo
#224 [05:41] <chlith> mi minecraft crash wen i launce
#225 [05:42] <chlith> mi minecraft accident wen i lançon
#226 [05:42] <Andrio> ??> CricketLover38 account/bug/demo
#227 [05:42] <Absol> CricketLover38: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#228 [05:42] <Andrio> CricketLover38, make sure you're using the correct email address.
#229 [05:43] <Andrio> chlith, does the launcher start?
#230 [05:43] <chlith> il demare mest le jeu plante quand je le lance
#231 [05:44] <Andrio> ??> chlith launcher/crash-log
#232 [05:44] <Absol> chlith: We need to see your crash log, which appears after a crash.
#233 [05:44] <Absol> chlith: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#234 [05:44] <chlith> http://paste.ubuntu.com/12623637/
#235 [05:47] * _AreYouSerious_ [_AreYouSerious_@notlogged] has joined #minecrafthelp
#236 [05:47] <_AreYouSerious_> would anyone be able to help me
#237 [05:47] <_AreYouSerious_> i cant login to my account even know im using the correct pass and i have changed it 2 times
#238 [05:48] <Andrio> ??> _AreYouSerious_ login/throttle
#239 [05:48] <Absol> _AreYouSerious_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#240 [05:48] <Absol> _AreYouSerious_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#241 [05:49] <_AreYouSerious_> oh but it has not told me i have been locked out im sure i would be notified through email?
#242 [05:49] <Andrio> no.
#243 [05:50] <Andrio> It can't do that because the block is on your IP address, not your account.
#244 [05:50] <_AreYouSerious_> ok well i dont think its that since i tried to log in on my other account and it did the same thing
#245 [05:50] <Andrio> Still sounds like you're locked out.
#246 [05:51] <Andrio> More so, in fact.
#247 [05:51] <_AreYouSerious_> damn... well thats fucked but thanks for the help ill wait 3 hours and try again but if not is there anyway i can contact you a easer way?
#248 [05:51] <Absol> _AreYouSerious_: Please keep it civil
#249 [05:52] <Andrio> No, not really.
#250 [05:52] <_AreYouSerious_> ok ill come back after if it didnt work thanks for the help
#251 [05:52] <chlith> http://paste.ubuntu.com/12623637/
#252 [05:54] * _AreYouSerious_ [_AreYouSerious_@notlogged] has quit. (Quit: Web client closed)
#253 [05:55] <chlith> http://paste.ubuntu.com/12623637/
#254 [05:56] <chlith> reponds please
#255 [05:58] <Andrio> I don't speak French.
#256 [05:58] <chlith> http://paste.ubuntu.com/12623637/
#257 [05:59] <chlith> c est sa qu on ma demander
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#263 [06:02] <Reaper200015> i need help with minecraft downlaod
#264 [06:03] <chlith> http://paste.ubuntu.com/12623637/ help me
#265 [06:04] <Reaper200015> do all of that and still not working
#266 [06:04] <Reaper200015> done all of that still not working
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#271 [06:19] <chlith> c'est mon raport de ereur http://paste.ubuntu.com/12623875/
#272 [06:19] <chlith> quand mon minecraft crash
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#274 [06:26] <chlith> c'est mon raport de ereur http://paste.ubuntu.com/12623875/
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#287 [06:54] * Matthijs_Knol [Matthijs_Knol@notlogged] has joined #minecrafthelp
#288 [06:54] <jjCjjj> what can i do to stop loging my demo in minecraft???? i'm playing on my laptop
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#290 [06:57] <Matthijs_Knol> it doesn't work. i dont no what to do if my minecraft says that i must do something because i instaladed minecraft windows10
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#292 [07:00] * Roccomosdy [Roccomosdy@notlogged] has joined #minecrafthelp
#293 [07:01] <Matthijs_Knol> can you help me?
#294 [07:01] <Roccomosdy> hi. I can't seem to log on for some reason. Keeps saying my username and password are incorrect. Can somebody assist.
#295 [07:01] <Matthijs_Knol> i'm ffamous
#296 [07:02] <Matthijs_Knol> please help me
#297 [07:04] * ahhim [ahhim@notlogged] has joined #minecrafthelp
#298 [07:04] <Matthijs_Knol> than not! Than my minecraft doesn't work!
#299 [07:04] * Roccomosdy [Roccomosdy@notlogged] has quit. (Ping timeout: 204 seconds)
#300 [07:06] <ahhim> I cant run minecraft in windows10
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#309 [07:24] <sdousley> Hi all, trying to find out why my villagers are not breeding. Is anyone able to help? I'm on vanilla MC 1.8.8
#310 [07:32] * Rezerfyt [Rezerfyt@notlogged] has joined #minecrafthelp
#311 [07:32] <Rezerfyt> hey
#312 [07:33] <Rezerfyt> i am having problem
#313 [07:33] <Rezerfyt> with minecraft
#314 [07:33] <Chew> Do explain
#315 [07:33] <Rezerfyt> today my minecraft when i put into fullscreen
#316 [07:34] <Rezerfyt> it is opened but when i press F11 will crash
#317 [07:34] <Rezerfyt> any help?
#318 [07:34] <Rezerfyt> yestarday i played into fullscreen and no crash....any help ?
#319 [07:34] <Rezerfyt> i try reinstalling but no results
#320 [07:34] <Rezerfyt> i delete too the .minecraft folder
#321 [07:35] <Chew> Mac or Windows
#322 [07:36] <Rezerfyt> windows
#323 [07:37] <Rezerfyt> i have windows 10 64 bit ...but it was working perfectly so far
#324 [07:37] <Chew> There's an option in the Minecraft options -> video settings, where it says Fullscreen, try using that
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#326 [07:37] <GreyVulpine> Would do the same thing.
#327 [07:38] <Rezerfyt> yes...i'll try even this...exactly...it will crash
#328 [07:38] <GreyVulpine> Rezerfyt - Are you able to play minecraft right now?
#329 [07:38] <Rezerfyt> yes
#330 [07:39] <Rezerfyt> it is opened
#331 [07:39] <GreyVulpine> But minecraft will crash when you press F11, right?
#332 [07:39] <Rezerfyt> yes
#333 [07:39] * playmouse [playmouse@notlogged] has joined #minecrafthelp
#334 [07:39] <GreyVulpine> Rezerfyt - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#335 [07:39] <GreyVulpine> Rezerfyt - Give us the link to your dxdiag report when you are done
#336 [07:40] <Rezerfyt> Will be better if we are gonna change our skype to talk
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#340 [07:42] <Rezerfyt> http://paste.ubuntu.com/12624360/ ok look here
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#343 [07:43] <Rezerfyt> any idea?
#344 [07:44] <GreyVulpine> Rezerfyt - Try redownloading and reinstalling the video driver at: http://www.nvidia.com/download/driverResults.aspx/91812/en-us
#345 [07:44] <GreyVulpine> Rezerfyt - Use the Custom install, with the "Clean Install" option
#346 [07:45] <Rezerfyt> sure?
#347 [07:45] <GreyVulpine> Otherwise, I have nothing else for you.
#348 [07:46] <Rezerfyt> ok i am trying right now
#349 [07:47] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#350 [07:47] <Rezerfyt> i will say if it will work
#351 [07:48] <Rezerfyt> hey
#352 [07:48] <Rezerfyt> it say:nvidia installer cannot continue
#353 [07:48] <GreyVulpine> Is that all it says?
#354 [07:48] <Rezerfyt> and this nvidia graphics driver is not compatible with this version of windows
#355 [07:49] <Rezerfyt> and this graphics driver could not find compatible graphics hardware
#356 [07:49] <Rezerfyt> should I uninstall all graphics card driver?
#357 [07:49] <GreyVulpine> Well, that's not right..
#358 [07:49] <Rezerfyt> :(...what I am suppose to do?
#359 [07:49] <sdousley> Anyone clued up on Villager breeding enough to explain why my villagers wouldn't want to breed?
#360 [07:50] <GreyVulpine> Rezerfyt - Try redownloading it once more, that driver should be the correct one for your computer. http://www.nvidia.com/download/driverResults.aspx/91812/en-us
#361 [07:51] <Rezerfyt> ok wait a second to download
#362 [07:51] <GreyVulpine> sdousley - http://minecraft.gamepedia.com/Villager#Breeding
#363 [07:52] <Rezerfyt> but if it;s not working should I uninstall my graphics drivers?
#364 [07:52] <GreyVulpine> Rezerfyt - No.
#365 [07:52] <Rezerfyt> ok...
#366 [07:52] <Rezerfyt> let's see...now it's on 52 procent
#367 [07:52] <Rezerfyt> 72%
#368 [07:52] <sdousley> GreyVulpine: yeah, I've read that, I have 40 doors, and only 2 villagers.
#369 [07:52] <Rezerfyt> 99%
#370 [07:52] <GreyVulpine> Rezerfyt - If it doesn't work, then you can't use F11/Full screen until you can reinstall your video drivers
#371 [07:52] <GreyVulpine> sdousley - Beyond that, I have no idea why your villagers won't breed
#372 [07:53] * lunu01 [lunu01@notlogged] has joined #minecrafthelp
#373 [07:53] <Rezerfyt> ya same message
#374 [07:53] <sdousley> I've given both villagers plenty of Carrots, and Bread
#375 [07:53] * lunu01 [lunu01@notlogged] has quit. (Client Quit)
#376 [07:53] <Rezerfyt> but I could do this before
#377 [07:53] <sdousley> One of them keeps getting hearts above his head, but not the other one
#378 [07:53] <Rezerfyt> ok I'm going to look for drivers of my graphics card
#379 [07:53] * Crystal|AFK is now known as CrystalMare
#380 [07:56] <Rezerfyt> but when i open geforce experience
#381 [07:56] <sdousley> GreyVulpine: I guess I will just keep trading with the one that doesn't want to mate
#382 [07:56] <Rezerfyt> it say drivers is up to date
#383 [07:57] <GreyVulpine> Rezerfyt - They are the latest drivers, but I'm trying to get you to reinstall the drivers. The installer has a "clean install" option
#384 [07:57] <Rezerfyt> look
#385 [07:57] <Rezerfyt> i will try to uninstall them
#386 [07:57] <Rezerfyt> and then install new drivers
#387 [07:58] <GreyVulpine> Rezerfyt - If you uninstall them, you'll be unable to install them again.
#388 [07:58] <Rezerfyt> it's ok?
#389 [07:58] <Rezerfyt> it's ok?
#390 [07:58] * sdousley [sdousley@notlogged] has left #minecrafthelp
#391 [07:58] * Mixsaz [Mixsaz@notlogged] has joined #minecrafthelp
#392 [07:58] <GreyVulpine> As you would need to use the installer, and you've already told me that the installer won't let you install it
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#394 [07:59] <Rezerfyt> idk why
#395 [07:59] * Mixsaz [Mixsaz@notlogged] has joined #minecrafthelp
#396 [07:59] <Rezerfyt> maybe a virus or something ?
#397 [07:59] <GreyVulpine> Rezerfyt - I have no idea
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#399 [07:59] <Rezerfyt> can we talk on skype clearly?
#400 [07:59] <Rezerfyt> please...
#401 [07:59] <GreyVulpine> I do not have skype
#402 [08:00] <Rezerfyt> :(
#403 [08:00] * Mixsaz [Mixsaz@notlogged] has joined #minecrafthelp
#404 [08:00] <Rezerfyt> what a **** is going on my pc :((((((
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#406 [08:00] <Rezerfyt> omg omg
#407 [08:01] <Rezerfyt> omg i swear
#408 [08:01] <Rezerfyt> i swear
#409 [08:01] <Rezerfyt> now it;s working
#410 [08:01] <Rezerfyt> wtf !>!>!
#411 [08:01] <Rezerfyt> omg...
#412 [08:01] <Rezerfyt> yesss
#413 [08:01] <Rezerfyt> thank you ...i don;'t know but you did....
#414 [08:01] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#415 [08:01] <Rezerfyt> can I help you with some rating or idk...
#416 [08:01] <Rezerfyt> you are so awesome
#417 [08:01] <GreyVulpine> Nope, just have fun.
#418 [08:01] * dionathan_tre501 [dionathan_tre501@notlogged] has joined #minecrafthelp
#419 [08:02] <Rezerfyt> ok,you are so awesome
#420 [08:02] * dionathan_tre501 [dionathan_tre501@notlogged] has quit. (Client Quit)
#421 [08:02] <Rezerfyt> thank you again
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#426 [08:07] <Admiralscarat> http://paste.ubuntu.com/12624446/
#427 [08:08] <Admiralscarat> im 11 years old and dont know what to do
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#430 [08:10] <Admiralscarat> http://paste.ubuntu.com/12624446/ its my minecraft crash report
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#432 [08:10] * RepublicNiki [RepublicNiki@notlogged] has joined #minecrafthelp
#433 [08:10] <RepublicNiki> Hello?
#434 [08:10] <Admiralscarat> hello
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#436 [08:11] <Admiralscarat> http://paste.ubuntu.com/12624446/ i got a problem
#437 [08:11] <Admiralscarat> and i dont know what to do
#438 [08:11] <RepublicNiki> Help me
#439 [08:11] <Admiralscarat> whats the problem
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#443 [08:11] <RepublicNiki> I have Change my name and i cant log in?
#444 [08:12] * Admiralscarat [Admiralscarat@notlogged] has joined #minecrafthelp
#445 [08:12] <RepublicNiki> I have Change my name and i cant log in?
#446 [08:12] <CubeTheThird> ??> RepublicNiki launcher/relog
#447 [08:12] <Absol> RepublicNiki: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#448 [08:13] <Admiralscarat> http://paste.ubuntu.com/12624446/ my minecraft on windows 10 crashes when i click play
#449 [08:13] <CubeTheThird> Admiralscarat, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#450 [08:13] <Admiralscarat> oh so i cant do it without spending money on it or downgrade it
#451 [08:14] <Admiralscarat> thnx for helping bye
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#454 [08:15] <Daft> Could always install linux couldn't he? I assumed he was using Ubuntu because he used Ubuntu.com to post the crash log
#455 [08:15] * XxxDeatMarkxxX [XxxDeatMarkxxX@notlogged] has joined #minecrafthelp
#456 [08:15] <Daft> although I wouldn't trust my 11 year old with Linux, so maybe it's for the best he not use it
#457 [08:15] <CubeTheThird> if he isn't going to downgrade windows, he's not going to use linux
#458 [08:15] <RepublicNiki> I wanted relogging and it was not because I could not log in
#459 [08:15] <CubeTheThird> RepublicNiki, what happens when you try logging in?
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#461 [08:17] <RepublicNiki> There is password or nickname false
#462 [08:17] * OmnIcK [OmnIcK@notlogged] has joined #minecrafthelp
#463 [08:17] <CubeTheThird> RepublicNiki, you have to login with your email, not username
#464 [08:17] * Erica [Erica@notlogged] has joined #minecrafthelp
#465 [08:17] <RepublicNiki> Have I tried did not work
#466 [08:18] <Erica> I am trying to connect with another player but we keep getting a timed out error when connecting to each others worlds.
#467 [08:19] <Erica> We type in the ip address and port when connecting but nothing.
#468 [08:19] <CubeTheThird> RepublicNiki, have you tried resetting your password?
#469 [08:19] <CubeTheThird> Erica, are you on the same network?
#470 [08:19] <RepublicNiki> I cant log in to the mojang page
#471 [08:19] <Erica> No. Different States
#472 [08:20] <CubeTheThird> ??> RepublicNiki login/throttle
#473 [08:21] <Absol> RepublicNiki: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#474 [08:21] <Absol> RepublicNiki: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#475 [08:21] <CubeTheThird> Erica, what address are you using to connect?
#476 [08:21] <RepublicNiki> ???? i cant all english words then i speak german
#477 [08:22] <Erica> When I set up the server I used my IPv4 address and so to connect they should use my IP address. I think. Never done it before.
#478 [08:22] <CubeTheThird> RepublicNiki, read what Absol said
#479 [08:23] <CubeTheThird> Erica, not quite. So you are hosting the server on your computer then?
#480 [08:23] <Erica> Yes I am.
#481 [08:24] <CubeTheThird> Erica, are you able to connect to the server?
#482 [08:24] <Erica> Yes. I can start the server and connect to it myself. However, whenever I try to invite they can not connect themselves.
#483 [08:25] <CubeTheThird> Erica, ok, and you say you're connecting with your IPv4?
#484 [08:25] <Erica> Yes.
#485 [08:25] <CubeTheThird> Erica, ok, so then I assume you edited the server.properties file, specifically the server-ip line, correct?
#486 [08:25] <Erica> yes.
#487 [08:26] <CubeTheThird> Erica, ah. That isn't for what you think it is. Remove your IP from that; it should be blank
#488 [08:26] <CubeTheThird> Erica, and when you connect, you should be using either localhost or 127.0.0.1
#489 [08:27] * RepublicNiki [RepublicNiki@notlogged] has quit. (Quit: Web client closed)
#490 [08:27] <Erica> Okay, after I do that I just invite with my ip and port number correct?
#491 [08:27] <CubeTheThird> Erica, your public IP, not local. Also, did you port forward?
#492 [08:28] <Erica> Oh, public IP...Okay. I don't believe I did.
#493 [08:28] <Erica> Sorry. I am new to this.
#494 [08:29] <CubeTheThird> Erica, ok. Do you know how to access your router settings?
#495 [08:29] <Erica> Yes.
#496 [08:29] <CubeTheThird> Erica, ok, there you should be able to find settings for port forwarding
#497 [08:30] <CrystalMare> https://en.wikipedia.org/wiki/Network_address_translation
#498 [08:30] <Erica> Okay. Thank you
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#500 [08:33] <Wasd> hi
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#506 [08:46] <sakex> Hi I have my Minecraft account verloren.Ich was lured to a fake Optifine page where I provide my e-mail and password musste.So I my Minecraft account verloren.DIeser account has been migrated to another e-mail to a Mojang account. I can not allerdins Mojang Kotaktieren I have nciht the Deteil as Transaction ID.Da the account a gift from my uncle was because he wanted to play no more Minecraft.
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#509 [08:46] <CubeTheThird> ??> sakex account/send-email
#510 [08:46] <Absol> sakex: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#511 [08:46] <Absol> sakex: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#512 [08:48] <sakex> The problem is I only know the old email I ahbe no gift Code or so since the account was purchased so
#513 [08:48] * eliel [eliel@notlogged] has quit. (Client Quit)
#514 [08:49] <CubeTheThird> sakex, do you have the confirmation email from the purchase?
#515 [08:50] <sakex> No sorry
#516 [08:51] <CubeTheThird> sakex, what method of payment did you use for the account?
#517 [08:52] <sakex> I know nicht.Den account I got from my uncle i have the Password and the old e-mail
#518 [08:52] <sakex> i know not
#519 [08:52] <CubeTheThird> sakex, oh, so then it's your uncle who owns the account. You will have to ask him for the information
#520 [08:53] <sakex> I have lost the account on a fake Page
#521 [08:54] <CubeTheThird> sakex, talk to your uncle for the information needed to recover it
#522 [08:55] * DENIS [DENIS@notlogged] has joined #minecrafthelp
#523 [08:55] <sakex> He has also no longer he has forgotten
#524 [08:56] * AloneInBush [AloneInBush@notlogged] has joined #minecrafthelp
#525 [08:56] <CubeTheThird> sakex, so he doesn't have the confirmation email from the purchase?
#526 [08:57] <sakex> I do not know I have to ask him but until tonight because he is arbieten
#527 [08:57] <AloneInBush> Hi guys ! I need help, i wanna change my password so i do it, but i can't connect, mojang say, password is incorrect, what can i do ?
#528 [08:57] <sakex> I do not know I have to ask him but until tonight because he is working
#529 [08:57] <sakex> AloneInBush show in your E-Mail Account
#530 [08:58] <CubeTheThird> ??> AloneInBush login/throttle
#531 [08:58] <Absol> AloneInBush: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#532 [08:58] <Absol> AloneInBush: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#533 [08:59] <AloneInBush> i reset the password, then i try to connect but it always incorrect...
#534 [08:59] <CubeTheThird> AloneInBush, read what Absol said
#535 [09:00] * sakex [sakex@notlogged] has quit. (Quit: Web client closed)
#536 [09:01] <AloneInBush> yeah, but why when i start to try it, my password or my mail was incorrect ?
#537 [09:01] <AloneInBush> and thank's absol
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#542 [09:09] <xxlsgirlxx> minecraft wont run on windows 10 tells me to update pixel drives when ive tried to do this it doesnt work, my dxdiag is as follows http://paste.ubuntu.com/12624728/
#543 [09:09] <CubeTheThird> xxlsgirlxx, one moment
#544 [09:10] <CubeTheThird> xxlsgirlxx, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#545 [09:10] <xxlsgirlxx> k
#546 [09:10] <xxlsgirlxx> ok ty for your help
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#551 [09:14] <skipper200> Hey! If i will connect a Server, it says: "Java.net ConnectExeption timed out: no further information" ! What can I do to fix this??
#552 [09:14] <McAnthonnyBrasil> ------------------ System Information ------------------ Time of this report: 9/30/2015, 10:07:54 Machine name: USUARIO-STI Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Semp Toshiba Informatica Ltda System Model: STI BIOS: Default System BIOS Processor: Inte
#553 [09:15] <McAnthonnyBrasil> s
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#567 [09:44] <coolkid> i need help with a "unrecognized window sockets error: 10106 create
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#570 [09:50] <Hano> hey i'm having trouble coming in to minecraft, i have tried follow the instruktions and now i'm here
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#574 [09:52] <Clock> Hano, what kind of trouble do you have?
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#578 [09:54] <Hano> I am having trouble coming in to minecraft. I have followed the instruktions, now i only need more instruktions to come further from this
#579 [09:56] * hawkkid [hawkkid@notlogged] has quit. (Ping timeout: 204 seconds)
#580 [09:56] <CubeTheThird> Hano, what instructions did you follow?
#581 [09:58] * daniloihan [daniloihan@notlogged] has joined #minecrafthelp
#582 [09:58] <Hano> i followed this site and took windows because thats what i have, then took NVIDIA and updated it all as it told me.http://hopper.minecraft.net/help/pixel-format-not-accelerated/#win
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#584 [10:00] <CubeTheThird> Hano, do you have a dxdiag report?
#585 [10:00] <Hano> yes
#586 [10:00] <CubeTheThird> Hano, give a URl to it here
#587 [10:01] * CrystalMare is now known as Crystal|AFK
#588 [10:04] <Hano> i think i have sendt it now
#589 [10:04] <CubeTheThird> Hano, give the link to it here
#590 [10:05] <Hano> http://paste.ubuntu.com/12624917/
#591 [10:05] <CubeTheThird> Hano, hmm your drivers appear to be properly updated. Is the game still crashing?
#592 [10:06] <Hano> yes
#593 [10:07] <CubeTheThird> Hano, have you rebooted your computer since updating?
#594 [10:07] * AloneInBush [AloneInBush@notlogged] has quit. (Quit: Web client closed)
#595 [10:08] <Hano> no should i try?
#596 [10:09] <CubeTheThird> Hano, yes, you should do that
#597 [10:10] <Hano> okay thank you for your help
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#601 [10:13] <reggie_> hi my brother bougth my sons minecraft for pc and my son is asking if he can have something called mods but i dont no how to download them as it says you need something called forge help please thanks
#602 [10:13] <CubeTheThird> reggie_, sorry, we do not assist with mods here. I recommend you visit the minecraft forums for information about that
#603 [10:14] <reggie_> were can i find help with them do you no eney forums please
#604 [10:15] * MattOfflineMc is now known as Mata
#605 [10:16] <reggie_> mata do you no eney forums please that can help me with download mods or forge please
#606 [10:16] <CubeTheThird> .g minecraft forums
#607 [10:16] <ExtremeBot> CubeTheThird: http://www.minecraftforum.net/ — Minecraft Forum — 1 day ago ... Official community forums, a great place to talk about the game.
#608 [10:17] <Mata> first *any, second minecraftforum.net
#609 [10:17] <reggie_> thank you evey much for your help
#610 [10:17] <Mata> wait
#611 [10:17] <Mata> third
#612 [10:17] <Mata> http://minemum.com/installing-mods
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#614 [10:18] * {0xc6} [{0xc6}@notlogged] has quit. (Ping timeout: 198 seconds)
#615 [10:18] <Mata> "The parent's guide to installing minecraft mods"
#616 [10:18] <Mata> lol he left
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#618 [10:19] <CubeTheThird> huh. Interesting
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#620 [10:20] <Mata> The article i posted? CubeTheThird
#621 [10:20] <Mata> :P
#622 [10:20] <CubeTheThird> ya
#623 [10:20] <Mata> there are a few tutorials aimed to parents out there
#624 [10:20] <Mata> this was just the first result :P
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#626 [10:23] <Mata> aww minedad.com isn't a thing connected to this site
#627 [10:23] <Mata> would've been funny
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#630 [10:24] <Hano> hey i have just talked with one from and I did what he said and now i'm stuck here again
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#632 [10:24] <IaroslavLys> The first run does not work. Message - Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft.Reinstalling did not help
#633 [10:25] <CubeTheThird> Hano, still crashing?
#634 [10:25] <CubeTheThird> IaroslavLys, open C:\Program Files(x86)\Minecraft
#635 [10:26] <Hano> yes
#636 [10:26] <IaroslavLys> opened
#637 [10:27] <CubeTheThird> Hano, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#638 [10:27] <CubeTheThird> IaroslavLys, delete everything in that folder and reinstall the game
#639 [10:28] <IaroslavLys> okay, I'll try
#640 [10:28] <IaroslavLys> thanks
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#642 [10:29] <Hano> http://paste.ubuntu.com/12625129/
#643 [10:30] <Mata> Hano, crashlog, not dxdiag
#644 [10:31] <Hano> but it won't copy
#645 [10:32] <Mata> %appdata%/.minecraft/
#646 [10:32] <Mata> there should be a crashlogs folder
#647 [10:32] <CubeTheThird> ??> Hano win/edit
#648 [10:33] <Absol> Hano: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
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#650 [10:33] <lilac> hello
#651 [10:34] <lilac> i am in desparate need
#652 [10:34] <Mata> Go to the toilet then lilac
#653 [10:34] <Mata> sorry had to
#654 [10:34] <Mata> yes?
#655 [10:34] <Hano> http://paste.ubuntu.com/12625144/
#656 [10:34] <IaroslavLys> CubeTheThird Thanks a lot. I`m Game
#657 [10:34] <lilac> my minecraft demo game keep crashing
#658 [10:35] <CubeTheThird> Hano, oh, that's a different issue. One moment
#659 [10:35] <CubeTheThird> lilac, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#660 [10:35] <lilac> and i dot know what to do
#661 [10:35] <lilac> ok
#662 [10:35] <lilac> i have doe that
#663 [10:35] <lilac> i have done that
#664 [10:35] <Mata> post the link here that it created
#665 [10:36] <lilac> what do yo4 mean
#666 [10:36] <lilac> do yo4 mean to copy it
#667 [10:36] <Mata> yes copy the link and post it here
#668 [10:36] <CubeTheThird> Hano, do you have more than 1 monitor?
#669 [10:37] <Hano> no
#670 [10:37] <karstenvdw> lol
#671 [10:37] <karstenvdw> i need help
#672 [10:37] <Mata> CubeTheThird, OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
#673 [10:37] <lilac> ------------------
#674 [10:37] <Mata> its opengl itsself
#675 [10:37] <CubeTheThird> karstenvdw, what's the problem?
#676 [10:37] <CubeTheThird> Mata, no.. that's not it
#677 [10:37] <karstenvdw> my minecraft is crashes
#678 [10:37] <lilac> me too
#679 [10:37] <CubeTheThird> karstenvdw, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#680 [10:38] <CubeTheThird> Hano, are you using a wireless mouse or keyboard?
#681 [10:38] <Hano> no
#682 [10:38] <CubeTheThird> O.o
#683 [10:38] <CubeTheThird> Hano, so you have a USB mouse and USB keyboard?
#684 [10:38] <karstenvdw> I already did that
#685 [10:39] <Hano> yes
#686 [10:39] <CubeTheThird> karstenvdw, give the link to your paste here
#687 [10:39] <CubeTheThird> Hano, hmm. Let's try doing a reinstall of the game
#688 [10:39] <CubeTheThird> ??> Hano win/reinst
#689 [10:39] <Absol> Hano: You may need to reinstall the locally installed files that Minecraft puts into place.
#690 [10:39] <Absol> Hano: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#691 [10:39] <karstenvdw> ------------------
#692 [10:39] <karstenvdw> how
#693 [10:39] <karstenvdw> ?
#694 [10:40] <CubeTheThird> karstenvdw, copy the website address of your paste and give that here
#695 [10:40] <lilac> System Information
#696 [10:40] <karstenvdw> http://paste.ubuntu.com/12625144/
#697 [10:40] <CubeTheThird> lilac, no. Give the URL of your paste here
#698 [10:41] <Mata> lol i was wanting to say coincidince
#699 [10:41] <CubeTheThird> karstenvdw, that's not yours
#700 [10:41] <lilac> ok
#701 [10:41] <lilac> but how
#702 [10:41] <karstenvdw> how?
#703 [10:41] <CubeTheThird> lilac, copy the website address of it, from the top of your browser, and give that here
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#705 [10:41] <lilac> huh+
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#707 [10:41] <karstenvdw> what do you meen ?
#708 [10:42] <lilac> copy what
#709 [10:42] <lilac> soz
#710 [10:42] <karstenvdw> CubeTheThird
#711 [10:42] <Hano> what do i delete?
#712 [10:42] <lilac> copy what though soz
#713 [10:42] <CubeTheThird> karstenvdw and lilac , you pasted the info onto http://paste.ubuntu.com right?
#714 [10:42] <lilac> yeah
#715 [10:42] <karstenvdw> yeah
#716 [10:42] <lilac> so
#717 [10:42] <karstenvdw> ?
#718 [10:42] <CubeTheThird> Hano, do you have something called sandboxy?
#719 [10:43] <CubeTheThird> karstenvdw and lilac, at the top of your browser, is the address bar (press f6 to highlight it). Copy the address from there, and give it here
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#721 [10:43] <karstenvdw> http://webchat.esper.net/?channels=minecrafthelp
#722 [10:43] <CubeTheThird> karstenvdw, that's for this page. Copy it from the page for your paste
#723 [10:43] <Hano> no
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#725 [10:44] <lilac> ok
#726 [10:44] <karstenvdw> http://paste.ubuntu.com/12625063/
#727 [10:44] <CubeTheThird> <Absol> Hano: You may need to reinstall the locally installed files that Minecraft puts into place.
#728 [10:44] <CubeTheThird> <Absol> Hano: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#729 [10:44] <GreyVulpine> Hano - Could you double check? "Sandboxie" seems to be a program that has this issue.
#730 [10:44] <karstenvdw> http://paste.ubuntu.com/12625063/
#731 [10:44] <lilac> http://paste.ubuntu.com/12625186/
#732 [10:44] <lilac> there
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#734 [10:44] <CubeTheThird> lilac, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#735 [10:44] <lilac> so
#736 [10:45] <karstenvdw> and my?
#737 [10:45] <karstenvdw> http://paste.ubuntu.com/12625063/
#738 [10:45] <CubeTheThird> karstenvdw, one sec
#739 [10:45] <karstenvdw> ok
#740 [10:45] <lilac> how do i get a new graphics card
#741 [10:45] <CubeTheThird> lilac, you have a laptop correct?
#742 [10:45] <lilac> yes
#743 [10:46] <CubeTheThird> lilac, then you cannot
#744 [10:46] <lilac> why
#745 [10:46] <karstenvdw> http://paste.ubuntu.com/12625063/
#746 [10:46] <lilac> why
#747 [10:46] <CubeTheThird> lilac, because it's almost physically impossible to put one in it?
#748 [10:46] <lilac> oh
#749 [10:46] <GreyVulpine> The component for video is soldered onto your computer, it can't be individually replaced
#750 [10:46] <lilac> oh
#751 [10:46] <karstenvdw> cubethethird?
#752 [10:46] <CubeTheThird> karstenvdw, I don't think your graphics card is supported on windows 10 either
#753 [10:47] <karstenvdw> so?
#754 [10:47] <CubeTheThird> karstenvdw, meaning you'll have to downgrade windows to an older version
#755 [10:47] <lilac> can't i play the demo of minecraft then
#756 [10:47] <CubeTheThird> karstenvdw, that, and netbooks aren't designed for video games
#757 [10:47] <CubeTheThird> lilac, not on windows 10. You'll have to downgrade to windows 7
#758 [10:47] <lilac> how do i downgrade
#759 [10:47] <CubeTheThird> ??> lilac win/downgrade
#760 [10:47] <karstenvdw> I just downloaded Windows 10
#761 [10:47] <Absol> lilac: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#762 [10:48] <karstenvdw> I just downloaded Windows 10
#763 [10:48] <lilac> ok thx
#764 [10:48] <CubeTheThird> karstenvdw, hmm hold on one sec
#765 [10:48] <lilac> it doesnt work
#766 [10:48] <CubeTheThird> lilac, ..?
#767 [10:48] <lilac> yeah
#768 [10:48] <CubeTheThird> karstenvdw, try this driver: https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#769 [10:48] <CubeTheThird> lilac, how so?
#770 [10:49] <lilac> it says bad gateway
#771 [10:49] <lilac> so
#772 [10:49] <lilac> should i go on the link
#773 [10:49] <CubeTheThird> lilac, yes... open that link
#774 [10:49] <karstenvdw> my minecraft crashed, I can not play anymore?
#775 [10:50] <CubeTheThird> karstenvdw, try installing the driver I just sent you
#776 [10:50] <lilac> which one should i click
#777 [10:50] <lilac> on the link
#778 [10:50] <karstenvdw> ok
#779 [10:51] <CubeTheThird> lilac, umm.. what? the link has instructions on how to downgrade windows...
#780 [10:51] <lilac> which one should i click on the link
#781 [10:51] <lilac> imean which oe to press
#782 [10:51] <karstenvdw> it is in the process
#783 [10:52] <CubeTheThird> lilac, http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#784 [10:52] <lilac> which operating system though
#785 [10:53] <Hano> it works now thank you all for help
#786 [10:53] <CubeTheThird> lilac, you mean you have more than 1 option?
#787 [10:53] <CubeTheThird> Hano, oh good!
#788 [10:53] * Hano [Hano@notlogged] has quit. (Quit: Web client closed)
#789 [10:53] <lilac> yeah
#790 [10:54] <lilac> click o this lin2 and check it out https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#791 [10:54] <CubeTheThird> lilac, so you can "Go back to windows 8" and "Go back to windows 7"?
#792 [10:54] <karstenvdw> it is downloaded now what?
#793 [10:54] <CubeTheThird> lilac, that link was not for you
#794 [10:54] <lilac> oh
#795 [10:54] <CubeTheThird> karstenvdw, run the installer
#796 [10:54] <lilac> so which lin2 then
#797 [10:54] <karstenvdw> cubethethird can you understand dutch?
#798 [10:54] <CubeTheThird> lilac, again, http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#799 [10:54] <CubeTheThird> karstenvdw, nope
#800 [10:55] <karstenvdw> ok
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#802 [10:55] <karstenvdw> i have to eat now but when I come back you are still there ?
#803 [10:55] <CubeTheThird> karstenvdw, if not me, then someone else
#804 [10:55] <lilac> can you still tezll
#805 [10:56] <karstenvdw> okay
#806 [10:56] <lilac> tell me what to doplz
#807 [10:56] * Clock [Clock@notlogged] has quit. (Ping timeout: 195 seconds)
#808 [10:56] <lilac> plz
#809 [10:56] <lilac> plz
#810 [10:56] <CubeTheThird> lilac, that website has the instructions on how to downgrade
#811 [10:56] <lilac> can you still tell me plz
#812 [10:56] <CubeTheThird> lilac, last time. http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#813 [10:57] <lilac> no
#814 [10:57] <lilac> not that
#815 [10:57] <Chromaryu> No what?
#816 [10:57] <lilac> i mean tellme step by step on what to do
#817 [10:58] <lilac> plz
#818 [10:58] <CubeTheThird> lilac, that page has step by step instructions with pictures
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#820 [10:58] <lilac> fine.
#821 [10:58] <Chromaryu> ^^
#822 [10:58] <lilac> fine ;
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#826 [11:05] * Crystal|AFK is now known as CrystalMare
#827 [11:05] <manuxD919> hello, i need help you. i have buy minecraft but now does not work
#828 [11:05] <CubeTheThird> manuxD919, what happens?
#829 [11:06] <manuxD919> you speak italian?
#830 [11:06] <CubeTheThird> nope
#831 [11:06] <manuxD919> a moment
#832 [11:06] <Chromaryu> ??> manuxD919 lang/it
#833 [11:06] <Absol> manuxD919: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
#834 [11:06] * IaroslavLys [IaroslavLys@notlogged] has quit. (Quit: Web client closed)
#835 [11:06] <manuxD919> ok
#836 [11:07] <manuxD919> i bought minecraft but now not o
#837 [11:07] <manuxD919> go
#838 [11:07] <CubeTheThird> manuxD919, does it crash?
#839 [11:07] <manuxD919> no
#840 [11:07] * Natsu_Hina [Natsu_Hina@notlogged] has joined #minecrafthelp
#841 [11:07] <CubeTheThird> manuxD919, what does it do?
#842 [11:08] <manuxD919> i cannot play
#843 [11:08] <CubeTheThird> manuxD919, what happens when you try?
#844 [11:08] <manuxD919> i click on icon but does not open
#845 [11:08] <CubeTheThird> manuxD919, does it give you an error message?
#846 [11:10] <manuxD919> i did not have any error message
#847 [11:11] <manuxD919> why?
#848 [11:11] <CubeTheThird> manuxD919, so you downloaded the installer from minecraft.net/download, double-click on the program, and it does nothing?
#849 [11:11] <manuxD919> yes
#850 [11:12] <manuxD919> i download minecraft premium
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#853 [11:13] <CubeTheThird> manuxD919, can you make sure your computer is up to date?
#854 [11:14] <manuxD919> maybe is java version?
#855 [11:17] <manuxD919> i check out
#856 [11:19] <manuxD919> exscuse but when comes 1.9????
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#859 [11:21] <CubeTheThird> manuxD919, when it's ready
#860 [11:21] <CubeTheThird> manuxD919, did you check if you have windows updates?
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#863 [11:23] <manuxD919> i have to put windows 10?
#864 [11:24] <CubeTheThird> manuxD919, no. Just make sure that you have installed all updates for windows
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#866 [11:26] <Hano> hey minecaft does still not work, what do i do?
#867 [11:26] <CubeTheThird> Hano, copy the new crash report onto http://paste.ubuntu.com and give the URL here.
#868 [11:28] <Hano> http://paste.ubuntu.com/12625458/
#869 [11:30] <CubeTheThird> Hano, are you unplugging or plugging anything in when you have the game open?
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#871 [11:31] <Hano> no
#872 [11:31] <CubeTheThird> ??> Hano tools/hjt
#873 [11:31] <Absol> Hano: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#874 [11:31] <Absol> Hano: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#875 [11:32] <Toxic_> Can anyone tell me how to find friends on minecraft pe for the vita
#876 [11:33] <CubeTheThird> Toxic_, you might want to check on the wiki about that
#877 [11:33] <CubeTheThird> or the forums
#878 [11:34] <Hano> http://paste.ubuntu.com/12625486/
#879 [11:35] <CubeTheThird> one moment
#880 [11:35] <CubeTheThird> Hano, can you disable/remove razor synapse?
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#886 [11:37] <Devirion> hello were can i find information for version 1,3,2?
#887 [11:37] <CubeTheThird> Devirion, what kind of info?
#888 [11:37] <Hano> now i have removed it, then what
#889 [11:38] <CubeTheThird> Hano, reboot your computer and try the game again
#890 [11:38] <Devirion> i want the gistory of all version add block monsters chanch ecg
#891 [11:38] <Hano> okay one minute
#892 [11:38] <Devirion> *history
#893 [11:38] <CubeTheThird> Devirion, that's all on the wiki
#894 [11:39] <CubeTheThird> .g minecraft wiki
#895 [11:39] <ExtremeBot> CubeTheThird: http://minecraft.gamepedia.com/ — Official Minecraft Wiki – The ultimate resource for all things Minecraft — Welcome to the Minecraft Wiki, a publicly accessible and editable wiki for information related to Minecraft. The wiki and its 4,806 articles and 10,975 files are ...
#896 [11:40] <Devirion> thanks :)
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#899 [11:44] <christomling> i have a minecraft account which i can play on, on my mac app of minecraft but cannot login to the website using the username and cannot login to majoring using its email either?
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#901 [11:44] <CubeTheThird> christomling, on which website?
#902 [11:44] <Hano> it still does not work
#903 [11:44] <christomling> the minecraft website itself
#904 [11:45] <CubeTheThird> christomling, minecraft.net you mean?
#905 [11:45] <christomling> yes
#906 [11:45] <CubeTheThird> christomling, what is your minecraft username?
#907 [11:46] <christomling> xxfussionxx
#908 [11:46] <CubeTheThird> christomling, are you able to login to account.mojang.com/me ?
#909 [11:47] <christomling> nope
#910 [11:47] <christomling> cannot login anywhere
#911 [11:47] <CubeTheThird> christomling, have you tried resetting your password?
#912 [11:47] <christomling> yes done that multiple times
#913 [11:47] <CubeTheThird> ??> christomling login/throttle
#914 [11:47] <Absol> christomling: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#915 [11:47] <Absol> christomling: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#916 [11:48] <christomling> okay i will give that a try thank you
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#918 [11:50] <Hano> hey now have tried reboot my pc and it still does not work
#919 [11:50] <CubeTheThird> hmm
#920 [11:50] <CubeTheThird> Hano, does it only happen when you put the game in fullscreen?
#921 [11:50] <Hano> no
#922 [11:51] <Hano> but does make a difference if i have a windows 10
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#924 [11:51] <CubeTheThird> Hano, that shouldn't affect it
#925 [11:51] <Hano> okay
#926 [11:52] <CubeTheThird> Hano, have you always experienced this issue?
#927 [11:52] <Hano> no, this is my first time
#928 [11:53] <CubeTheThird> Hano, did you recently install or update anything?
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#931 [11:53] <Hano> yes my graffic card and java
#932 [11:54] <CubeTheThird> Hano, do you mean you installed a new graphics card, or you updated drivers?
#933 [11:54] <Hano> updated drivers
#934 [11:55] <CubeTheThird> Hano, hmm, did you manually install them, or automatically?
#935 [11:55] <Hano> automatically
#936 [11:56] <CubeTheThird> Hano, ok lemme get you the drivers. We'll try a clean install
#937 [11:56] <Hano> what do you mean
#938 [11:56] <CubeTheThird> Hano, ok so download https://www.nvidia.com/download/driverResults.aspx/91812/en-us
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#942 [12:02] <Fardin> my minecraft does not open up after ive installed windows 10 says somrething about open GL ib have been asked to send u my link to the DxDiag http://paste.ubuntu.com/12625605/ thank you
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#944 [12:03] <Hano> done, what then?
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#947 [12:03] <CubeTheThird> Hano, run the installer for the driver. When given the option. choose a custom installation, and do a clean install
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#949 [12:03] <CubeTheThird> Fardin, you did not paste the complete report onto the website
#950 [12:04] <Fardin> do i have to send the whole dxdiag thing
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#952 [12:05] <CubeTheThird> Fardin, you do yes
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#956 [12:07] <Fardin> http://paste.ubuntu.com/12625648/ there you go
#957 [12:07] <CubeTheThird> ah
#958 [12:07] <CubeTheThird> Fardin, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#959 [12:08] <Fardin> oh thank you
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#962 [12:08] <Hano> done what now?
#963 [12:09] <CubeTheThird> Hano, reboot your computer, and try it again
#964 [12:09] <jirkkuzpvp> help
#965 [12:09] <jirkkuzpvp> anibadyha
#966 [12:09] <jirkkuzpvp> bsukbvf
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#968 [12:10] <CubeTheThird> jirkkuzpvp, do you need something?
#969 [12:10] <jirkkuzpvp> help
#970 [12:10] <jirkkuzpvp> minecraft ei toimi
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#977 [12:14] <Hano> it still does not work, what do i do
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#979 [12:14] <Guest65148> Hello. Having difficulties signing into my account on the minecraft.net official website. Is there problems right now? Cheers.
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#981 [12:19] <CubeTheThird> Guest65148, what happens when you try?
#982 [12:19] <CubeTheThird> .mcstatus
#983 [12:19] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#984 [12:20] <Guest65148> I have requested multiple password reset emails, and none are coming through from Mojang. I haven't played for three months, now it won't sign in..
#985 [12:22] <CubeTheThird> Guest65148, how long have you waited for the emails?
#986 [12:22] <Hano> i still need help
#987 [12:22] <CubeTheThird> Hano, I'm still trying to find something else to recommend
#988 [12:22] <Hano> okay
#989 [12:23] <Guest65148> Hi. It's been around a good Hour and a half now. I tried to play on a multiplayer game with some friends. But I cannot access my account. It definitely couldn't of been terminated as I've been away, I hope?
#990 [12:24] <CubeTheThird> Guest65148, what is your minecraft username?
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#992 [12:24] <AJepic> I cant login to my minecraft account
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#994 [12:24] <CubeTheThird> AJepic, what happens when you try?
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#998 [12:26] <AJepic> it says "sorry but your username or password is incorrect"
#999 [12:27] <AJepic> I tried resetting the password but i never get the email
#1000 [12:27] <CubeTheThird> AJepic, how long have you waited for the email?
#1001 [12:27] <AJepic> 10-20 mins why?
#1002 [12:28] <CubeTheThird> AJepic, some users have claimed they received the email upwards of an hour after requesting it. If you still don't get it then, you'll have to contact Mojang
#1003 [12:28] <CubeTheThird> ??> AJepic mojang/email
#1004 [12:28] <Absol> AJepic: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1005 [12:28] <Absol> AJepic: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1007 [12:32] <lou> cannot play minecraft. says that i have no driver or something have recently updated to windows 10. here is the dxdiag info http://paste.ubuntu.com/12625704/
#1008 [12:33] <CubeTheThird> lou, one moment
#1009 [12:33] <CubeTheThird> lou, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1010 [12:33] <CubeTheThird> err.. windows 7 or 8
#1011 [12:34] <lou> I am not a computer genius but how do i get a new card
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#1013 [12:35] <CubeTheThird> lou, if you are uncertain, there are various guides online explaining how to do it. Else you could consult with a computer professional
#1014 [12:36] <lou> or will the graphics card be supported in the future
#1015 [12:36] <CubeTheThird> lou, it's not likely. Intel has not released any drivers for windows 10 thus far
#1016 [12:36] <CubeTheThird> for that card anyways
#1017 [12:37] <lou> ok, thank you. I will ask for a new graphics card
#1018 [12:37] <lou> ok, thank you. I will ask for a new graphics card
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#1021 [12:39] <minecraftben13> my forge doent work
#1022 [12:40] <CubeTheThird> ??> minecraftben13 mods
#1023 [12:40] <Absol> minecraftben13: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1024 [12:40] <Absol> minecraftben13: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1035 [12:56] <computedsword> Hey I am having a problem with my minecraft I got today. It downloaded just fine but then it said I had a problem with my graphic driver and said pixel format not accelerated. I followed the instuctions and it said I should send you this URL, http://paste.ubuntu.com/12625882/
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#1037 [12:57] <gjubete> http://paste.ubuntu.com/12625894/
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#1081 [13:06] <gjubete> minecraft didnt goes welll
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#1085 [13:07] <paoloxx4> I NEED HELP
#1086 [13:07] <paoloxx4> my minecraft doesn't starts
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#1089 [13:09] <CubeTheThird> paoloxx4, what happens?
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#1091 [13:10] <computedsword> Hey I am having a problem with my minecraft I got today. It downloaded just fine but then it said I had a problem with my graphic driver and said pixel format not accelerated. I followed the instuctions and it said I should send you this URL, http://paste.ubuntu.com/12625882/
#1092 [13:10] <paoloxx4> e minecraft says "We're sorry, but it seems there was an error while trying to render aspects of the game"
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#1094 [13:12] <karstenvdw> so my minecraft is fixt thank you for helping
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#1096 [13:12] <karstenvdw> i need help
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#1104 [13:17] <tome498> sway
#1105 [13:17] <mattym> computedsword, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1107 [13:18] <tome498> so i am having the problem with a pixel format not accelerated on my laptop, here is the link to my dxdiag report http://paste.ubuntu.com/12626000/
#1108 [13:18] <tome498> i have windows 8.1 pro
#1109 [13:19] <thor10129> so my every time i load a minecraft map it carashes it also says in multiplyer servers can not conect to server
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#1111 [13:21] <mattym> tome498, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1112 [13:23] <thor10129> o my every time i load a minecraft map it carashes it also says in multiplyer servers can not conect to server
#1113 [13:23] <computedsword> ok thanks for telling me
#1114 [13:24] <computedsword> and by the way about how much are we talking here for new graphics software
#1115 [13:24] <mattym> computedsword, Not new software, said nothing about software anywhere
#1116 [13:25] <thor10129> hardware
#1117 [13:25] <mattym> computedsword, You would need new graphics hardware, but basedon the rest of the system specs, you would need to likely replace more than just the graphics hardware
#1118 [13:25] <computedsword> my bad that is what I meant
#1119 [13:26] <computedsword> ya I know my computer is pretty old
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#1122 [13:28] <thor10129> hello
#1123 [13:29] <computedsword> ok thanks for helping me mattym
#1124 [13:30] <Grinjr> mattym seems to always be here helping people
#1125 [13:30] <mattym> thor10129, Werent you here last evening(possibly very early morning)?
#1126 [13:30] <Lordmaxgamer> I need help the Minecraft unresponsive me
#1127 [13:31] <thor10129> yes and i fixed it kind of
#1128 [13:31] <Lordmaxgamer> and I can enter on my worlds an the servers
#1129 [13:31] <thor10129> my minecraft update list works but still i cant go into any world or server
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#1131 [13:32] <Lordmaxgamer> thor my problem is the same
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#1133 [13:32] <mattym> thor10129, I think I or someone else tried everything we could think of. But can you get me a paste link with the current crash/error it gives you
#1134 [13:32] <thor10129> i can play mod packs tho witch is odd
#1135 [13:32] <MDteam> I can't play for my video drivers
#1136 [13:33] <mattym> Lordmaxgamer, What happens when you try?
#1137 [13:33] <mattym> MDteam, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1138 [13:33] <Grinjr> I'm assuming if you tried everything you could think of then you probably thought of clearing out the appdata
#1139 [13:33] <computedsword> hey mattym do you have any preferance for graphics hardware
#1140 [13:33] <MDteam> Yes I have
#1141 [13:33] <mattym> thor10129, Did anyone have you do the local file reinstall?
#1142 [13:33] <Lordmaxgamer> I have problems the multiplayers and singlepayers unresposive me
#1143 [13:33] <MDteam> Ok Wait for me
#1144 [13:33] <mattym> computedsword, We dont answer those kinds of questions here
#1145 [13:34] <computedsword> oh ok
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#1147 [13:34] <MDteam> Paste from Sonia at Wed, 30 Sep 2015 18:28:52 +0000
#1148 [13:34] <thor10129> http://paste.ubuntu.com/12626085/
#1149 [13:34] <mattym> Lordmaxgamer, What happens when you try to use them?
#1150 [13:34] <nelson> hello, I have problem with opebGL driver, can you help me? here is my dxdiag report. thx
#1151 [13:34] <MDteam> Is this?
#1152 [13:34] <nelson> http://paste.ubuntu.com/12626072/
#1153 [13:34] <mattym> MDteam, I need the link/url of the site
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#1155 [13:34] <thor10129> i deleted minecraft then reinstalled it if thats what u mean
#1156 [13:34] <MDteam> http://paste.ubuntu.com/12626059/
#1157 [13:35] <mattym> nelson, Unfortunately your graphics hardware is not fully supported on Windows 8, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1158 [13:35] <Lordmaxgamer> My singlepayer and multiplayer not responsive me
#1159 [13:35] <mattym> nelson, That computer it also probably too old
#1160 [13:35] <Grinjr> what is it...
#1161 [13:35] <Grinjr> ??> thor10129 win/reinst
#1162 [13:35] <Absol> thor10129: You may need to reinstall the locally installed files that Minecraft puts into place.
#1163 [13:35] <Absol> thor10129: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1164 [13:35] <mattym> thor10129, From the control panel or that ^
#1165 [13:35] <Grinjr> did you try that?
#1166 [13:35] <nelson> thx for help.
#1167 [13:35] <Lordmaxgamer> My singlepayer and multiplayer not responsive me is the same problem the thor
#1168 [13:35] <mattym> MDteam, One Moment
#1169 [13:36] <MDteam> ok
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#1171 [13:36] <MDteam> I'm italian
#1172 [13:36] <Lordmaxgamer> alguien español
#1173 [13:36] <thor10129> yep i know how to do it its like my 20 time
#1174 [13:37] <mattym> MDteam, Download and Install the AMD Mobility Radeon Driver from this page https://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2064
#1175 [13:37] <mattym> thor10129, So you have tried that?
#1176 [13:37] <MDteam> ok thanks for your help
#1177 [13:37] <thor10129> loading into minecraft right now
#1178 [13:39] <Grinjr> Lordmaxgamer, try the same thing that we told thor10129 to try as well.
#1179 [13:39] <Lordmaxgamer> ok
#1180 [13:39] <thor10129> nope dident work
#1181 [13:39] <mattym> thor10129, I still cant get over the fact that its still giving you that exact error, but I know we checked all the usual causes for it
#1182 [13:39] <thor10129> whell
#1183 [13:39] <Lordmaxgamer> thor is fixe?
#1184 [13:39] <Grinjr> Maybe there's a difference to how it is launched vs mods? Like perhaps there is more ram allocated for mods but not for the vanilla unmodded client, or something.
#1185 [13:39] <thor10129> no its not
#1186 [13:40] <mattym> thor10129, Care to try a remote session, so I can give it a look over myself?
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#1188 [13:40] <thor10129> ok!
#1189 [13:40] <thor10129> how do i do that?
#1190 [13:41] <mattym> thor10129, One sec
#1191 [13:41] <mattym> ??> thor10129 teamviewer/quick-support
#1192 [13:42] <mattym> ??> thor10129 tools/teamviewer/quick-support
#1193 [13:42] <Absol> thor10129: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#1194 [13:42] <Absol> thor10129: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#1195 [13:42] <mattym> thor10129, Follow the directions from Absol, when you type the message in chat, use my name in the place of <helper name>
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#1204 [13:58] <ooommmggg> hi
#1205 [13:59] <ooommmggg> i need help
#1206 [14:00] <ooommmggg> I NEED HELP
#1207 [14:00] <ooommmggg> I NEED HELP
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#1209 [14:01] <ooommmggg> I NEED HELP
#1210 [14:02] <GingerGeek> ooommmggg, what's the matter
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#1212 [14:04] <ooommmggg> WHEN I WILL JOIN THE MINECRAFT SHE IS CRASHED WHY
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#1223 [14:10] <ALMEIDA> CREFTLANDIA
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#1226 [14:12] <ooommmggg> almedia
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#1228 [14:13] <ooommmggg> draft_
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#1238 [14:24] <Marcoc02> Hi!
#1239 [14:24] <Marcoc02> So why if i put in my minecraft for pc a texture pack 512x512 it crash?
#1240 [14:24] * manhiramatsu [manhiramatsu@notlogged] has joined #minecrafthelp
#1241 [14:24] <Marcoc02> I have java 7 and a very good pc
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#1243 [14:25] <Marcoc02> Are you there?
#1244 [14:25] <Marcoc02> Help!
#1245 [14:27] <CubeTheThird> Marcoc02, how much video memory does your graphics card have?
#1246 [14:28] <Marcoc02> II have 16 gb and in minecraft 3 gb dedicated
#1247 [14:28] <Marcoc02> Ahhh
#1248 [14:28] <Marcoc02> Graphics card
#1249 [14:28] <Marcoc02> It have 4 gb
#1250 [14:28] <Marcoc02> It is the asus strix gtx 970
#1251 [14:28] <Grinjr> Does the texture pack have a 256x version? If so, does that crash for you as well?
#1252 [14:29] <Marcoc02> No the 256 don't crash
#1253 [14:29] <CubeTheThird> Marcoc02, that should be enough then. You'll have to allocate more RAM though
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#1255 [14:29] <Marcoc02> How much?
#1256 [14:29] <CubeTheThird> Marcoc02, I'd say at least 4GB. Never been able to test though
#1257 [14:30] <Marcoc02> You are talking about the xmx right?
#1258 [14:30] <CubeTheThird> yes
#1259 [14:30] <Marcoc02> xample xmx4g?
#1260 [14:30] <CubeTheThird> no
#1261 [14:30] <CubeTheThird> -Xmx4g
#1262 [14:30] <Marcoc02> Yes now I try
#1263 [14:31] <CubeTheThird> actually, might be 4G instead of 4g
#1264 [14:31] <CubeTheThird> not sure if the g is case sensitive
#1265 [14:31] <Marcoc02> I write only xmx4g or do I leave all that is written after?
#1266 [14:31] <CubeTheThird> leave it all
#1267 [14:31] <Marcoc02> Ok thaNKS
#1268 [14:31] <CubeTheThird> just edit the Xmx one
#1269 [14:31] * Nick_Coombe [Nick_Coombe@notlogged] has joined #minecrafthelp
#1270 [14:31] <Nick_Coombe> Hello?
#1271 [14:31] <CubeTheThird> hello Nick_Coombe
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#1273 [14:31] <Marcoc02> And the xmn?
#1274 [14:32] <Marcoc02> I have to leave it and don't modify it right?
#1275 [14:32] <CubeTheThird> Marcoc02, ya leave that as is
#1276 [14:32] <Nick_Coombe> I need help with a Pixel Format Not Accelerated issue
#1277 [14:32] <CubeTheThird> Nick_Coombe, do you have a dxdiag report?
#1278 [14:32] <Nick_Coombe> yes i do
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#1280 [14:32] <CubeTheThird> Nick_Coombe, give a URL to it here
#1281 [14:32] <Nick_Coombe> http://paste.ubuntu.com/12626407/
#1282 [14:32] <Nick_Coombe> there
#1283 [14:32] <CubeTheThird> Nick_Coombe, one moment
#1284 [14:32] <Nick_Coombe> ok
#1285 [14:33] <CubeTheThird> Nick_Coombe, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1286 [14:33] <Nick_Coombe> oh
#1287 [14:33] <Nick_Coombe> ok
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#1289 [14:33] <Nick_Coombe> well
#1290 [14:33] <Nick_Coombe> thanks for the help
#1291 [14:33] <CubeTheThird> no problem
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#1293 [14:35] <Marcoc02> Hey
#1294 [14:35] <Marcoc02> when I plug it back to the main menu without the texture I wanted
#1295 [14:35] <Marcoc02> D:
#1296 [14:35] <Marcoc02> I allocated 4gb D:
#1297 [14:35] <CubeTheThird> what?
#1298 [14:36] <Marcoc02> If i put that texture
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#1300 [14:36] <Marcoc02> Minecraft return at the main menu without that texture
#1301 [14:36] <CubeTheThird> ??> Marcoc02 launcher/game-output
#1302 [14:36] <Absol> Marcoc02: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1303 [14:36] <Absol> Marcoc02: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1304 [14:36] <Marcoc02> What?
#1305 [14:36] <CubeTheThird> Marcoc02, do what Absol said
#1306 [14:36] <Marcoc02> Oh ok
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#1309 [14:37] <Marcoc02> Where is it? Launcher log?
#1310 [14:37] <CubeTheThird> ??> Marcoc02 launcher/open
#1311 [14:37] <Absol> Marcoc02: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1312 [14:38] <Marcoc02> And play minecraft?
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#1314 [14:38] <CubeTheThird> Marcoc02, that's right, and try applying the texture pack
#1315 [14:38] <Marcoc02> Ok ok i found it
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#1317 [14:40] <Marcoc02> loading the texture is taking a little 'extra time
#1318 [14:40] <CubeTheThird> that's normal, for that size
#1319 [14:40] <Marcoc02> OK here is it
#1320 [14:40] <Marcoc02> http://paste.ubuntu.com/12626500/
#1321 [14:41] <CubeTheThird> Marcoc02, are you certain your video card has 4GB of memory?
#1322 [14:41] <Marcoc02> Yes it is a GEFORCE GTX 970 4 GB
#1323 [14:41] <CubeTheThird> ??> Marcoc02 win/dxdiag
#1324 [14:41] <Absol> Marcoc02: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1325 [14:42] <manhiramatsu> porque o minecraft crasha
#1326 [14:42] <Marcoc02> Ok
#1327 [14:43] <Marcoc02> Ok here it is
#1328 [14:43] <Marcoc02> http://paste.ubuntu.com/12626522/
#1329 [14:43] <Marcoc02> Sorry some parts are in italian but i'm italian hahaha
#1330 [14:44] <CubeTheThird> Marcoc02, that's fine. Your report confirms the info you've given me, but your crash report says it couldn't fit the texture on your video card
#1331 [14:44] <CubeTheThird> Marcoc02, are you using mods?
#1332 [14:45] <Marcoc02> On this launcher nope
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#1334 [14:45] <CubeTheThird> hmm
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#1336 [14:45] <Marcoc02> I use the normal 1.8 or 1.8 with optifine but most of times I use it with no optifine
#1337 [14:46] <CubeTheThird> Marcoc02, have you tried 1.8.8?
#1338 [14:46] <Marcoc02> No I try it now
#1339 [14:47] <Grinjr> and I am assuming you have also tried without optifine or forge or any mods loaded as well and it still crashes
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#1341 [14:48] <Marcoc02> At the finish have I to copy the game output again?
#1342 [14:48] <dragracer66> My minecraft account has been hacked for the past 3 months. My account name was dragracer66 and i intended to keep it that way, but now i cannot login and change the password. A minecraft username tracking website says that my orginal username was "dragracer66" and has been changed to "KingdomsCity" and has been changed again to "OOrange_wzRD"
#1343 [14:48] <CubeTheThird> Marcoc02, yes please
#1344 [14:49] <Marcoc02> Ok it don't want to put the texture, i copy the game oupot
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#1346 [14:49] <Marcoc02> Here it is
#1347 [14:49] <Marcoc02> http://paste.ubuntu.com/12626555/
#1348 [14:49] <CubeTheThird> dragracer66, if you haven't changed it yourself, it suggests your account was compromised
#1349 [14:49] <CubeTheThird> ??> dragracer66 account/send-email
#1350 [14:49] <Absol> dragracer66: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1351 [14:49] <Absol> dragracer66: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1352 [14:50] <dragracer66> I sent it a while ago that it was hacked and nobody responded
#1353 [14:50] <CubeTheThird> dragracer66, you sent them your transaction ID too?
#1354 [14:50] <dragracer66> yes
#1355 [14:50] <CubeTheThird> dragracer66, what email provider do you use?
#1356 [14:50] <dragracer66> gmail
#1357 [14:50] <CubeTheThird> dragracer66, have you checked your spam folder?
#1358 [14:50] <dragracer66> yes
#1359 [14:51] <Grinjr> How long has it been since you first sent the email?
#1360 [14:51] <dragracer66> a week
#1361 [14:52] <Grinjr> Please refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for expected wait times
#1362 [14:52] <Grinjr> As of september 28th (2 days ago) they have just started answering emails sent to them September 1st.
#1363 [14:53] <dragracer66> would it be possible just to have them terminate the account since the email was changed too, and have them send me a gift code for a new account
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#1367 [14:54] <manhiramatsu> manhiramatsu@gmil.com
#1368 [14:54] <CubeTheThird> dragracer66, they may do that, depending on the circumstances. Just wait for their reply though
#1369 [14:54] <dragracer66> thank you for the help
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#1371 [14:54] <Marcoc02> Cube, If you haven't see it for too spam this is my game output after 1.8.8 http://paste.ubuntu.com/12626555/
#1372 [14:55] <CubeTheThird> Marcoc02, ah I missed it
#1373 [14:55] <BrettleGames> I am unable to log into any Minecraft or Minangkabau service on my computer. This is the case for both my account and my friends. He can log into his account and mine on his computer but neither can be accessed on mine. Can anybody help me please?
#1374 [14:55] <CubeTheThird> Marcoc02, hmm same issue. Can you open your nvidia control panel?
#1375 [14:55] <Marcoc02> Yes
#1376 [14:55] <Marcoc02> And what I have to do?
#1377 [14:55] <CubeTheThird> BrettleGames, so nobody can login on your computer specifically?
#1378 [14:56] <BrettleGames> *mojang not mingkakau
#1379 [14:56] <manhiramatsu> manhiramatsu@gmail.com
#1380 [14:56] <CubeTheThird> Marcoc02, are any of the graphics settings not set to default?
#1381 [14:56] <CubeTheThird> manhiramatsu, do you need something?
#1382 [14:56] <Marcoc02> Mmm let me see it
#1383 [14:56] <BrettleGames> Yes, cube
#1384 [14:56] <CubeTheThird> ??> BrettleGames login/throttle
#1385 [14:56] <Absol> BrettleGames: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#1386 [14:56] <Absol> BrettleGames: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1387 [14:57] <manhiramatsu> yes
#1388 [14:57] <CubeTheThird> manhiramatsu, what's the problem?
#1389 [14:57] <BrettleGames> After the bad attempts my friend could still access it on his computer
#1390 [14:58] <Marcoc02> Cube I can't see it, I have modified some settings for boost my fps but i don't rember wich D: one of them is quality > Frame So the quality is more than frame
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#1392 [14:58] <CubeTheThird> BrettleGames, read what Absol says. Note throttling is applied to your IP address, not your account
#1393 [14:58] <CubeTheThird> Marcoc02, how about you try doing a clean installation of your video drivers
#1394 [14:58] <BrettleGames> Ok let me check, thank you
#1395 [14:58] <phantom> im trying to redeem my minecraft 10 but the redemm page will not load what should i do
#1396 [14:59] * Mata is now known as MattOfflineMc
#1397 [15:00] <BrettleGames> Awesome it worked, thank you!
#1398 [15:00] <Marcoc02> Yes but before too I have the settings modified, I had the same problem D:
#1399 [15:00] <Marcoc02> What i have to do?
#1400 [15:01] <CubeTheThird> Marcoc02, hmm.. I'm not sure. I don't see any reason why you would not be able to use the texture pack, but the crash report says that it can't fit on the graphics card
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#1402 [15:01] <Marcoc02> Ok, so i don't think that my graphics card is broken, what should I haver to do in your opinion?
#1403 [15:02] <CubeTheThird> Marcoc02, one moment
#1404 [15:02] <Marcoc02> Ok thanks
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#1406 [15:03] <Grinjr> Marcoc02, just curious, which texture pack are you using?
#1407 [15:04] <Marcoc02> Pure BD Craft
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#1410 [15:05] <Grinjr> Let me download it really quick so I can take a look inside the texture pack, according to some others on google they were having your same issue and they fixed it by deleting some CTM folder in the texture pack
#1411 [15:06] <Marcoc02> Ok thanks
#1412 [15:06] <CubeTheThird> I'm asking around. So far it seems it's possible, based on the way they made the pack, that it takes a TON of video memory to use
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#1414 [15:07] <Marcoc02> What?
#1415 [15:07] <Marcoc02> TON what is?
#1416 [15:07] <Marcoc02> I am italian sorry?
#1417 [15:07] <CubeTheThird> a ton. I mean a whole lot
#1418 [15:07] <CubeTheThird> not sure how much exactly
#1419 [15:08] <Marcoc02> Oh a big memory video ok
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#1422 [15:10] <CubeTheThird> Grinjr, link to post about deleting folder?
#1423 [15:10] <Grinjr> bdcraft.net/community/pbdc-help/512x-texture-pack-crashing-when-loading-t2190.html
#1424 [15:10] <Grinjr> now that I look at it though it is a year old
#1425 [15:11] <Marcoc02> Is a problem that my trexture are 512 and not 528?
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#1427 [15:13] <CubeTheThird> Marcoc02, no it has to be a base 2, so 512 is the correct size. Something is definitely strange though. I'm looking into it
#1428 [15:13] <Marcoc02> Ok than ks
#1429 [15:13] <Marcoc02> Thanks*
#1430 [15:13] <Marcoc02> Thanks*
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#1433 [15:17] <Lutzee> We are, we've managed to reproduce it, but we aren't sure why its happening
#1434 [15:17] <Marcoc02> Oh ok
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#1437 [15:20] <Marcoc02> Cube Did you learn anything?
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#1439 [15:21] <CubeTheThird> Marcoc02, still waiting. Lutze is one of the people that's looking into it too. We'll let you know when we figure this out
#1440 [15:22] <Marcoc02> Ok thanks I will wait :)
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#1442 [15:24] <kidstu> i m having a problem to open the minecrafthttp://paste.ubuntu.com/12626759/
#1443 [15:24] <kidstu> http://paste.ubuntu.com/12626759/
#1444 [15:26] <CubeTheThird> kidstu, one moment
#1445 [15:28] <CubeTheThird> kidstu, try download and install http://esupport.sony.com/US/p/swu-download.pl?mdl=VPCL21AFX&upd_id=6388&os_group_id=6
#1446 [15:29] <Lutzee> Marcoc02: Can you use the 256x version, you won't notice much difference as proved by this https://lutzee.net/i/aGuWRw.png
#1447 [15:30] <Marcoc02> Yes but in some texture there is a 512 that is different of the 256 but no problem if I notice this i will call you :) Thanks so much!
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#1449 [15:30] <Grinjr> I asked Marcoc02 before if the 256x version worked for him and he had told me that it does work for 256x
#1450 [15:31] <Marcoc02> Yes 256 work
#1451 [15:31] <Marcoc02> :)
#1452 [15:31] <Marcoc02> Thanks and bye|!
#1453 [15:31] <Grinjr> Have fun
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#1459 [15:33] <ChapelCone56> So I have recently upgraded to windows 10, and I can't redeem my windows 10 beta code. When I try to download, the store says that the code has already been redeemed. pls help
#1460 [15:34] * Marcoc02 [Marcoc02@notlogged] has quit. (Quit: Web client closed)
#1461 [15:35] <Grinjr> I had a similar issue with Windows 10 and I think I closed the store and reopened it and it showed that it was downloading or available to download or something
#1462 [15:35] <Steamedications> Any pro online?
#1463 [15:36] <CubeTheThird> Steamedications, do you need something?
#1464 [15:36] <ChapelCone56> I need some help pls
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#1466 [15:36] <ChapelCone56> I have recently upgraded to windows 10, and I can't redeem my windows 10 beta code. When I try to download, the store says that the code has already been redeemed. pls help
#1467 [15:37] <Grinjr> ChapelCone56, can you go to https://account.microsoft.com/ and log in to your microsoft account? Do you see "Minecraft: Windows 10 Edition Beta" listed under "Recent purchases"?
#1468 [15:37] <CubeTheThird> ChapelCone56, make sure you are logged in to the store with the same microsoft account you're logged in to Windows with
#1469 [15:38] <ChapelCone56> I have recently changed my email on my mojang account to match my microsoft account, would that be a problem?
#1470 [15:38] <CubeTheThird> ChapelCone56, you just have to be logged in to Windows with the same microsoft account
#1471 [15:39] <ChapelCone56> I am
#1472 [15:39] <CubeTheThird> ChapelCone56, logout and back in to the store
#1473 [15:39] <ChapelCone56> Grinjr, I just checked, and I have not made any recent purchases
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#1475 [15:40] <ChapelCone56> Ill brb
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#1480 [15:44] <BigMc97> I upgraded my laptop to Windows 10 and have since been unable to run Minecraft on it. Could someone hlep me with this issue? My laptop a Dell Latitude D620
#1481 [15:45] <CubeTheThird> BigMc97, are you being told to update graphics drivers?
#1482 [15:45] <BigMc97> I was told to and did an atu-check on it, no new graphics drivers are available.
#1483 [15:45] <CubeTheThird> BigMc97, auto checks suck. Do you have a dxdiag report?
#1484 [15:46] <BigMc97> I do. Give me just one moment.
#1485 [15:46] <BigMc97> Are you ready for the report?
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#1487 [15:47] <CubeTheThird> BigMc97, give a link to it here
#1488 [15:48] <BigMc97> i can copy and paste the information.
#1489 [15:48] <BigMc97> Is that what you want?
#1490 [15:48] <NVMGamer> hey im having minecraft problems since windows 10 help plz...(i have the dxdiag report)
#1491 [15:48] <CubeTheThird> ??> BigMc97 win/dxdiag
#1492 [15:48] <Absol> BigMc97: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1493 [15:48] <CubeTheThird> NVMGamer, give a link to your dxdiag report here
#1494 [15:48] <NVMGamer> http://paste.ubuntu.com/12626858/plain/
#1495 [15:49] <CubeTheThird> NVMGamer, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1496 [15:49] <BigMc97> http://paste.ubuntu.com/12626872/
#1497 [15:49] <NVMGamer> oh :(
#1498 [15:49] <NVMGamer> i got another :)
#1499 [15:49] <CubeTheThird> BigMc97, same thing as NVMGamer
#1500 [15:49] <NVMGamer> PC
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#1502 [15:50] <BigMc97> Seriously? Dam. How do you know that tho? I am asking so i know what is wrong specifically.
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#1504 [15:50] <CubeTheThird> BigMc97, so your report shows you have 945 Express Chipset Family
#1505 [15:50] <BigMc97> alright
#1506 [15:51] <CubeTheThird> BigMc97, that chipset was discontinued for support in 2012 by intel, and they did not release drivers for it beyond windows 7
#1507 [15:51] <CubeTheThird> err, 2013
#1508 [15:51] <BigMc97> Faackkk
#1509 [15:51] <BigMc97> Alright. Thank you
#1510 [15:51] <BigMc97> How do i downgrade back to Windows 7?
#1511 [15:52] <BigMc97> I can trevert to my old windows becuase i ahve had windwos 10 for more than a monthl.
#1512 [15:52] <CubeTheThird> ??> BigMc97 win/downgrade
#1513 [15:52] <Absol> BigMc97: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1514 [15:52] <CubeTheThird> ah
#1515 [15:53] <CubeTheThird> you'd need to manually reinstall windows then
#1516 [15:53] <BigMc97> That option no longer shows up on this laptop. Then where do i go to reinstall windows then? This is a refurbished laptop and came with no discs
#1517 [15:54] <CubeTheThird> BigMc97, you'll have to look up a guide or ask a professional. Perhaps contact microsoft support
#1518 [15:54] <BigMc97> Hmmm. Alright. And one last question then im done.
#1519 [15:55] <CubeTheThird> shoot
#1520 [15:55] <BigMc97> Would contacting Microsoft to help me along with this cost me anythign?
#1521 [15:55] <CubeTheThird> besides, time, no
#1522 [15:56] <CubeTheThird> op 1 comma too many there
#1523 [15:56] <BigMc97> Perfect. Thank you so much. You have been a significant help to me today.
#1524 [15:56] <CubeTheThird> no problem :)
#1525 [15:56] <BigMc97> Have a good day :)
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#1527 [15:56] <CubeTheThird> you too!
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#1536 [16:12] <Hypnostic> I'm having issues with my minecraft account. I purchesed minecraft yesterday and it wont seem to log me in, it says my login details are wrong, please hel.
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#1541 [16:18] <et5499> i have the "pixel format not accelerated" issue and have no idea how to fix it, i went to the page but i have no clue what to do
#1542 [16:19] * Supernoobandpro [Supernoobandpro@notlogged] has joined #minecrafthelp
#1543 [16:20] <Grinjr> et5499, do you have a dxdiag report?
#1544 [16:20] * ExoKruzer_ [ExoKruzer_@notlogged] has quit. (Ping timeout: 206 seconds)
#1545 [16:20] <et5499> http://paste.ubuntu.com/12627153/
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#1548 [16:23] <Exelsier59> Heyo! I'm having some issue's with login in/ resetting my minecraft password.... on minecraft.net and on the mojang website and and not sure why... would anyone know why this is happening??
#1549 [16:24] <Grinjr> et5499, unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1551 [16:24] <Supernoobandpro> I don't understand why when I change my email and my password I don't get the "Your game has been refunded" email on the new email I am using and on my old one as well does anyone know how to resolve this? I've had my account for a little over 3 years and just today I renewed my email and my password
#1552 [16:24] * little_e_27_ [little_e_27_@notlogged] has quit. (Client Quit)
#1553 [16:24] <mattym> Grinjr, Double check before you say that, he could have updated
#1554 [16:24] <little_e_27> pixel format not accelerated http://paste.ubuntu.com/12627148/
#1555 [16:25] * CrystalMare is now known as Crystal|AFK
#1556 [16:25] <mattym> little_e_27, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1557 [16:26] <mattym> little_e_27, Possibly even and older verion of Windows in your case, and that hardware may not work at all for Minecraft
#1558 [16:26] <Supernoobandpro> I have checked it multiple times and I only get the Demo Edition on the new launcher
#1559 [16:26] <little_e_27> good to know, thank you
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#1562 [16:27] <mattym> Supernoobandpro, That usually means you are not logged in on the Mojang account that the game is owned on
#1563 [16:27] * little_e_27 [little_e_27@notlogged] has quit. (Quit: Web client closed)
#1564 [16:27] <Supernoobandpro> I am currently logged into Mojang.com right now
#1565 [16:27] <Supernoobandpro> I use a Mojang account to play minecraft
#1566 [16:29] <mattym> Supernoobandpro, If you log in at account.mojang.com/me with the account, does it have listed under the "My Games" section, Minecraft along with the date of purchase as well as the usename you use?
#1567 [16:29] <Supernoobandpro> yes
#1568 [16:30] <mattym> Supernoobandpro, When you try to log into the game, are you using the exact same account info as you did for the site
#1569 [16:30] <Supernoobandpro> Yes
#1570 [16:31] <Supernoobandpro> It brings up Demo Mode on the launcher
#1571 [16:31] <Supernoobandpro> Even though on the site it says I've purchased it
#1572 [16:31] <Supernoobandpro> but not on Minecraft.net
#1573 [16:31] <Supernoobandpro> which is odd
#1574 [16:32] * techno156 [techno156@notlogged] has joined #minecrafthelp
#1575 [16:33] <mattym> ??> Supernoobandpro mojang/email
#1576 [16:33] <Absol> Supernoobandpro: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1577 [16:33] <Absol> Supernoobandpro: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1578 [16:34] <mattym> Supernoobandpro, Fill out the form Absol linked you. Make sure to include all the required info, and in the message box, describe your issue
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#1582 [16:43] <Squidey922> does anyone know why my forge account works with out mods but with mods it crashes while opening
#1583 [16:44] <mattym> ??> Squidey922 mods
#1584 [16:44] <Absol> Squidey922: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1585 [16:44] <Absol> Squidey922: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1593 [16:46] <infamoustim> im having trouble loading minecraft. Pixel format not supported. I copied some information to ubunta.com
#1594 [16:46] <mattym> infamoustim, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1595 [16:47] * Jaime20 [Jaime20@notlogged] has joined #minecrafthelp
#1596 [16:47] <infamoustim> ubunta.com/12627334/
#1597 [16:48] <mattym> infamoustim, One moment
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#1599 [16:48] <mattym> infamoustim, Are you running in a virtual environment?
#1600 [16:49] <infamoustim> im not sure. im not that computer literate
#1601 [16:49] <mattym> infamoustim, Then the answer is likely no
#1602 [16:49] * austin_ [austin_@notlogged] has joined #minecrafthelp
#1603 [16:50] <austin_> i need more memory for minecraft
#1604 [16:50] <mattym> infamoustim, The dxdiag report didnt find any graphics hardware. Can you run the dxdiag again and get me a new link
#1605 [16:50] <mattym> austin_, Then go buy some
#1606 [16:50] <infamoustim> yes one moment
#1607 [16:51] <austin_> no
#1608 [16:51] <austin_> im not buying anything
#1609 [16:51] <Lord_Ralex> austin_, why do you need more memory for Minecraft
#1610 [16:51] <austin_> i says NEED MOR MEMORY
#1611 [16:51] <austin_> It
#1612 [16:52] * infamoustim [infamoustim@notlogged] has quit. (Quit: Web client closed)
#1613 [16:52] <Lord_Ralex> How and where?
#1614 [16:52] <austin_> i crashes then says need more memory
#1615 [16:52] <austin_> it
#1616 [16:52] <Lord_Ralex> Then remove the resource pack/mods you added.
#1617 [16:53] <austin_> ok
#1618 [16:54] <austin_> plus u suck at live chatting
#1619 [16:54] <austin_> lol
#1620 [16:54] * Lord_Ralex kicked austin_ from #minecrafthelp (Reason: ustin_ :You're an idiot)
#1621 [16:54] <Supernoobandpro> rude eh
#1622 [16:55] <Supernoobandpro> never say that to anyone ever
#1623 [16:55] <mattym> Correction, he sucked at live chatting
#1624 [16:56] <Supernoobandpro> ^
#1625 [16:56] <Supernoobandpro> ok so now I have to do is wait
#1626 [16:57] <mattym> Supernoobandpro, Yeah, the issue you have seems account related, you will need to wait for the reply from mojang
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#1629 [17:00] <Nolgoth> Hey there. I have been having some login issues. I can log into Mojang and access account info but I cannot log into minecraft itself. for the game i have used every username and password combo i know. no luck
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#1634 [17:01] <mattym> Nolgoth, You are able to log in at account.mojang.com/me ?
#1635 [17:01] <Nolgoth> yes
#1636 [17:01] <mattym> Nolgoth, And on that page, does it list your minecraft username and the date of purchase under the "My Games" section
#1637 [17:02] <Nolgoth> yes
#1638 [17:02] <mattym> Nolgoth, In the launcher did you try the exact same login info as you did on the site?
#1639 [17:02] <Nolgoth> yes
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#1641 [17:03] <mattym> Nolgoth, What does it say when you try to login
#1642 [17:03] <Nolgoth> "Sorry but your username and password is incorrect. Please try again"
#1643 [17:03] <mattym> Nolgoth, Any other info along with that?
#1644 [17:04] <Nolgoth> if you need hep use the forgot password link. (InvalidCredentialsException: Invalid Credentials.
#1645 [17:04] <mattym> ??> Nolgoth launcher/relog
#1646 [17:04] <Absol> Nolgoth: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1647 [17:04] <mattym> Nolgoth, Try the instructions from Absol and make sure you have the info correct
#1648 [17:05] <mattym> Nolgoth, Also let me know if it says anything besides what it already has
#1649 [17:07] <Nolgoth> i don't have that option for some reason now. it brings up the white launch window where it shows the loading info then goes straight to a username and password screen. this part started yesterday right after i attempted to log in and used the forgot password link(which despite me changing the password then it wouldnt even log me into the site, now i can log into the site but not the game)
#1650 [17:09] <mattym> Nolgoth, What antivirus software do you have installed?
#1651 [17:09] <Nolgoth> Mcafee
#1652 [17:09] <mattym> Nolgoth, Ok, McAfee is know to cause log in among many other issues with Minecraft
#1653 [17:09] <mattym> ??> Nolgoth av/mcafee/uninstall
#1654 [17:09] <Absol> Nolgoth: To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
#1655 [17:09] <mattym> Nolgoth, Please use the tool that Absol linked you to remove McAfee
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#1658 [17:11] <Diamondblock> http://paste.ubuntu.com/12627456/
#1659 [17:11] <Diamondblock> plz help
#1660 [17:11] <mattym> Nolgoth, Actually wait, this is a newer version of the tool http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1661 [17:11] <mattym> Diamondblock, one moment
#1662 [17:12] <Diamondblock> ok
#1663 [17:12] <Diamondblock> idk why this happend
#1664 [17:12] <Nolgoth> ok give me a few moments
#1665 [17:12] * nick [nick@notlogged] has joined #minecrafthelp
#1666 [17:12] <Diamondblock> hi
#1667 [17:12] <mattym> Diamondblock, Desktop correct?
#1668 [17:12] <Diamondblock> what do u mean
#1669 [17:13] <Diamondblock> oh yes
#1670 [17:13] * nick is now known as Guest73361
#1671 [17:13] * nick is now known as Guest73361
#1672 [17:13] * sugoi_ [sugoi_@notlogged] has left #minecrafthelp
#1673 [17:13] <Guest73361> im getting a "sorry but we couldnt connect to our servers. please make sure that you are online and that Minecraft is not blocked." it is not blocked in firewall and i am using the same login as on minecraft.net
#1674 [17:13] <mattym> Diamondblock, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25235/Intel-HD-Graphics-Production-Driver-for-Windows-7-8-1-64-bit-N-Series-
#1675 [17:13] * sugoi [sugoi@notlogged] has joined #minecrafthelp
#1676 [17:13] <Diamondblock> ok thx
#1677 [17:13] <mattym> Diamondblock, If that wont work let me know
#1678 [17:14] <Diamondblock> ok brb
#1679 [17:14] <mattym> Guest73361, What antivirus software do you have isntalled?
#1680 [17:14] <Guest73361> none
#1681 [17:14] <mattym> ??> Guest73361 tools/hjt
#1682 [17:14] <Absol> Guest73361: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1683 [17:14] <Absol> Guest73361: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1684 [17:14] <mattym> Guest73361, Can you follow the instructions Absol sent you
#1685 [17:15] <Guest73361> yeah hold on
#1686 [17:15] <Diamondblock> lol
#1687 [17:15] <Diamondblock> i sill dont know why my minecraft crashed
#1688 [17:15] <Diamondblock> lol
#1689 [17:16] * Chroma|Dream is now known as Chromaryu
#1690 [17:16] * crashbandy9 [crashbandy9@notlogged] has joined #minecrafthelp
#1691 [17:16] * cjstar [cjstar@notlogged] has joined #minecrafthelp
#1692 [17:16] <Guest73361> http://paste.ubuntu.com/12627482/
#1693 [17:17] * ExoKruzer_ [ExoKruzer_@notlogged] has joined #minecrafthelp
#1694 [17:17] <crashbandy9> i migrated my account about 2 years ago and i cant remember my account email is there any possible way i could change it
#1695 [17:18] <Diamondblock> it said 'this computer does not meet the minimum reqirements for installing this software
#1696 [17:18] * cjstar [cjstar@notlogged] has quit. (Client Quit)
#1697 [17:18] <Diamondblock> mattym
#1698 [17:19] <Diamondblock> r u there
#1699 [17:19] <crashbandy9> hello
#1700 [17:19] <Diamondblock> mTTYM. IT DIDNT WORK
#1701 [17:20] <Diamondblock> is no one here????
#1702 [17:20] * Nolgoth_ [Nolgoth_@notlogged] has joined #minecrafthelp
#1703 [17:20] <crashbandy9> help
#1704 [17:20] * Nolgoth [Nolgoth@notlogged] has quit. (Ping timeout: 204 seconds)
#1705 [17:20] * TT14411 [TT14411@notlogged] has joined #minecrafthelp
#1706 [17:20] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 206 seconds)
#1707 [17:20] <Diamondblock> MATTYM
#1708 [17:20] * smashengrab [smashengrab@notlogged] has joined #minecrafthelp
#1709 [17:20] <Diamondblock> IT DIDNT WORK
#1710 [17:20] <Diamondblock> PLZ
#1711 [17:21] <Diamondblock> COME BAK
#1712 [17:21] * crashbandy9 [crashbandy9@notlogged] has quit. (Client Quit)
#1713 [17:21] <Diamondblock> lol
#1714 [17:21] <Diamondblock> lololololololol
#1715 [17:21] <Nolgoth_> Absol, mattym ok i'm back. removing Mcafee didnt change anything, even uninstalled/resinstalled the game. still same issue...
#1716 [17:21] <Diamondblock> UHHHH MATTYM
#1717 [17:21] <Diamondblock> ANYONE HELP ME
#1718 [17:22] <smashengrab> so i can't log in to my mojang account and i've reset my password twice
#1719 [17:22] <smashengrab> HALP
#1720 [17:22] <Diamondblock> IKR
#1721 [17:22] <Diamondblock> NO ONE I HERE
#1722 [17:22] <Diamondblock> IS*
#1723 [17:22] <TT14411> Hellol
#1724 [17:22] <Diamondblock> hi
#1725 [17:23] <smashengrab> hallo
#1726 [17:23] <Diamondblock> hallloooo
#1727 [17:23] <smashengrab> HALLA
#1728 [17:23] <Diamondblock> anyone here to help me
#1729 [17:23] <Nolgoth_> Smashngrab I had the same problem yesterday. i can now log into the account online just not the game. Absol and mattym are helping. just waiting for them to get back if they are afk or whatever
#1730 [17:23] <Diamondblock> uhh
#1731 [17:23] <TT14411> I am trying to download a destructive tornadoes for minecraft 1.8 but I don't know how?
#1732 [17:24] <smashengrab> i could log in yesterday and i can't today
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#1734 [17:25] <smashengrab> mojang.com recognizes that I have an account on my email if i try to make a new one but I can't log in
#1735 [17:25] <TT14411> I need help.
#1736 [17:26] * angelo [angelo@notlogged] has joined #minecrafthelp
#1737 [17:26] <TT14411> Can somebody tell me where to go to download tornadoes for minecraft 1.8.8
#1738 [17:26] <smashengrab> not me
#1739 [17:26] * angelo [angelo@notlogged] has quit. (Client Quit)
#1740 [17:26] <Nolgoth_> wow... i was just in my account 5 minutes ago and now i cannot log in again -.-
#1741 [17:26] * orthoplex64 [orthoplex64@notlogged] has joined #minecrafthelp
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#1743 [17:27] <smashengrab> i heard the servers were down or something on the 22nd
#1744 [17:28] <TT14411> Please!
#1745 [17:28] <Guest73361> this is lame
#1746 [17:29] <TT14411> I give up!!!
#1747 [17:29] * TT14411 [TT14411@notlogged] has quit. (Quit: Web client closed)
#1748 [17:29] <smashengrab> ok ill just try mine craft again in a few days i guess
#1749 [17:30] * Chromaryu is now known as Chroma|School
#1750 [17:30] <Nolgoth_> well i can log into the windows 10 beta version... which is nice and all but i really wanted to try out crazycraft and to do so i have to be able to log into my account at least once through the launcher. wasn't able to log into it before downloading the mod pak. cannot still. having issues sustaining log ins on the website i think there's still something wrong with the servers?
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#1753 [17:31] <hahaha> how can I update the image drivers?
#1754 [17:31] * Grinjr [Grinjr@notlogged] has quit. (Quit: Leaving)
#1755 [17:32] <hahaha> I spend like a lot of time but nothing happened
#1756 [17:32] <Ikillyouilaugh> Hey for some reason i cant login int my account on the minecraft site? Why?
#1757 [17:32] <Diamondblock> is some one here yet
#1758 [17:32] <hahaha> The instructions lead me here. And I don't know what to do next...
#1759 [17:33] <Ikillyouilaugh> Same
#1760 [17:33] <Diamondblock> i do
#1761 [17:33] * Ikillyouilaugh [Ikillyouilaugh@notlogged] has quit. (Client Quit)
#1762 [17:33] * orthoplex64 [orthoplex64@notlogged] has quit. (Ping timeout: 195 seconds)
#1763 [17:33] <Diamondblock> EXCEPT NO ONE IS HEREEEE TO HELPPP
#1764 [17:38] * Guest73361 [Guest73361@notlogged] has quit. (Ping timeout: 204 seconds)
#1765 [17:41] <hahaha> NO ONE IS HERE!!! I KNOW WHY THEY SAY TO BE PATIENT...
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#1767 [17:44] * Ikillyouilaugh [Ikillyouilaugh@notlogged] has joined #minecrafthelp
#1768 [17:44] <Ikillyouilaugh> Why is my email out of your fucking system!!
#1769 [17:44] <Absol> Ikillyouilaugh: Please keep it civil
#1770 [17:45] <Ikillyouilaugh> Why is my e-mail out of your system
#1771 [17:46] <GreyVulpine> Ikillyouilaugh - Nobody here can answer that for you. Please send in a support ticket to Mojang's Customer Support
#1772 [17:46] <GreyVulpine> Ikillyouilaugh - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1773 [17:46] * Diamondblock [Diamondblock@notlogged] has quit. (Quit: Web client closed)
#1774 [17:46] <Ikillyouilaugh> Sure thanks.. Btw Enjoy the money you took from me.
#1775 [17:47] * Lord_Ralex kicked Ikillyouilaugh from #minecrafthelp (Reason: killyouilaugh :Ikillyouilaugh)
#1776 [17:47] * Nolgoth_ [Nolgoth_@notlogged] has quit. ()
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#1783 [17:50] <Diamondblock> http://paste.ubuntu.com/12627793/
#1784 [17:51] <mattym> Diamondblock, Did the last download i sent not install?
#1785 [17:51] <Diamondblock> it didnt work
#1786 [17:51] <mattym> Diamondblock, Ok one moment
#1787 [17:51] * xXXxtavinho [xXXxtavinho@notlogged] has quit. (Client Quit)
#1788 [17:52] <Mr_Jag_master> I need help logging onto my mojang account, it says I need a parents permission, but when my parents click the link, it says they need the security questions wich is what I need to log into my account (this isn't the first time I logged into my account on this computer btw)
#1789 [17:52] <Diamondblock> wait
#1790 [17:52] <Diamondblock> he's attending me first
#1791 [17:52] <Mr_Jag_master> ok, sorry
#1792 [17:52] <Diamondblock> lol its ok
#1793 [17:52] <mattym> Diamondblock, There is no order, we can multitask
#1794 [17:53] <Diamondblock> lol ik
#1795 [17:53] <mattym> Diamondblock, Its gonna take me a few any way to find out exatly which driver you need
#1796 [17:53] * Ikillyouilaugh [Ikillyouilaugh@notlogged] has joined #minecrafthelp
#1797 [17:53] <Diamondblock> why
#1798 [17:53] <mattym> ??> Mr_Jag_master mojang/email
#1799 [17:53] <Absol> Mr_Jag_master: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1800 [17:53] <Absol> Mr_Jag_master: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1801 [17:53] <Ikillyouilaugh> one kicking me our will not help you
#1802 [17:53] * GreyVulpine kicked Ikillyouilaugh from #minecrafthelp (Reason: killyouilaugh :Go away.)
#1803 [17:53] <Diamondblock> why
#1804 [17:53] <mattym> Mr_Jag_master, You will need to fill out the form Absol linked you
#1805 [17:53] * Ikillyouilaugh [Ikillyouilaugh@notlogged] has joined #minecrafthelp
#1806 [17:53] * Lord_Ralex kicked Ikillyouilaugh from #minecrafthelp (Reason: killyouilaugh :Here is the door)
#1807 [17:53] <Mr_Jag_master> ok thanks!
#1808 [17:54] <Diamondblock> wait lord_ralex is real
#1809 [17:55] <Diamondblock> ok soooo
#1810 [17:55] <Diamondblock>
#1811 [17:55] <mattym> Diamondblock, Download and Install the 3rd option on this page https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#1812 [17:55] <Diamondblock> ok thx
#1813 [17:55] * Mr_Jag_master [Mr_Jag_master@notlogged] has quit. (Quit: Web client closed)
#1814 [17:56] <Diamondblock> wow this is gonna take a while
#1815 [17:56] <Diamondblock> 1 hour
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#1819 [17:57] <Diamondblock> OMGF 3 HOURS LEFT
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#1821 [17:57] <Diamondblock> mattym
#1822 [17:57] <Diamondblock> is this gonna take a while
#1823 [17:58] * TT14411 [TT14411@notlogged] has joined #minecrafthelp
#1824 [17:58] <Diamondblock> hi
#1825 [17:58] * {0xc6} [{0xc6}@notlogged] has joined #minecrafthelp
#1826 [17:58] <mattym> Diamondblock, Depending on your internet connection, it may take some time to download
#1827 [17:58] <Diamondblock> i have att uverse
#1828 [17:58] * {0xc6} [{0xc6}@notlogged] has quit. (Remote host closed the connection)
#1829 [17:59] <mattym> Diamondblock, Like i said, it all depends on the connections, i cant estimate it any better than your computer can
#1830 [17:59] <Diamondblock> ok ok
#1831 [17:59] <Diamondblock> lol
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#1834 [17:59] <Diamondblock> how old r u anyway
#1835 [18:00] <mattym> Diamondblock, That doesnt matter
#1836 [18:00] <Diamondblock> just tell me
#1837 [18:00] <Diamondblock> geuss how old i am
#1838 [18:00] <GreyVulpine> Diamondblock - No.
#1839 [18:01] <Diamondblock> im 11 lol
#1840 [18:01] <Diamondblock> u?
#1841 [18:01] <GreyVulpine> Diamondblock - 54.
#1842 [18:01] <Diamondblock> ok
#1843 [18:01] <Diamondblock> how old is mattym
#1844 [18:01] <GreyVulpine> Diamondblock - 35
#1845 [18:01] <Diamondblock> srsly
#1846 [18:01] <GreyVulpine> Seriously.
#1847 [18:01] <Diamondblock> HES YOUNG
#1848 [18:02] <Diamondblock> LIKE ME
#1849 [18:02] <GreyVulpine> Right then, while you wait, is there anything else we can help you with?
#1850 [18:02] <Diamondblock> nah
#1851 [18:02] <GreyVulpine> Okay.
#1852 [18:03] <Diamondblock> oh 1 question
#1853 [18:03] <GreyVulpine> 1 answer.
#1854 [18:03] <Diamondblock> ol
#1855 [18:03] <Diamondblock> lol
#1856 [18:03] <Diamondblock> how come the youtubers have 1.9 and i have 1.8.8
#1857 [18:03] <GreyVulpine> 1.9 is not out.
#1858 [18:03] <Diamondblock> how come the youtubes have it
#1859 [18:04] <Diamondblock> youtubers*
#1860 [18:04] <GreyVulpine> Perhaps they're running an earlier beta release
#1861 [18:04] <Diamondblock> ok?
#1862 [18:04] <Diamondblock> whatever that means
#1863 [18:04] <GreyVulpine> 1.9 is not officially released.
#1864 [18:04] <Diamondblock> oh
#1865 [18:04] <Diamondblock> ok
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#1867 [18:13] * ItzJGomezPvP [ItzJGomezPvP@notlogged] has joined #minecrafthelp
#1868 [18:14] <ItzJGomezPvP> Hey, so i gave an account to my friend but i'm trying to get it back but i don't know the seccurity questions, what do i have to do? i have the code and everything
#1869 [18:14] <GreyVulpine> ItzJGomezPvP - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1870 [18:14] <ItzJGomezPvP> Ok thanks
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#1879 [18:30] <Acrion> Hello. I am running a Minecraft server (Spigot 1.7.10) and need to find a good Factions plugin.
#1880 [18:31] <Acrion> I tried the original Factions plugin and it won't work (1.7.9 version or 1.8.x version)
#1881 [18:31] <Lord_Ralex> ??> Acrion mods
#1882 [18:31] <Absol> Acrion: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1883 [18:31] <Absol> Acrion: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1884 [18:31] <Acrion> Plugins not Mods
#1885 [18:31] <Lord_Ralex> You are using mods
#1886 [18:31] <Lord_Ralex> Plugins are still mods
#1887 [18:31] <Acrion> I need help with my server . . .
#1888 [18:31] <Acrion> Configuring PLUGINS
#1889 [18:32] * Lord_Ralex kicked Acrion from #minecrafthelp (Reason: crion :Which are... mods....)
#1890 [18:32] <Lord_Ralex> mean hell, you *need* more to use plugins...
#1891 [18:32] * YouDumbasses [YouDumbasses@notlogged] has joined #minecrafthelp
#1892 [18:32] <YouDumbasses> Hey Lord_Ralex
#1893 [18:32] * Lord_Ralex kicked YouDumbasses from #minecrafthelp (Reason: ouDumbasses :Here is the door)
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#1895 [18:33] <mattym> One day people will learn how to read
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#1900 [18:40] <tytybc22980> i just purchased minecraft for my son. tried to download and it says i need updated drivers. i followed the directions on how we can update the drivers, but it came back with no updates. i posted my diagtx at http://paste.ubuntu.com/12627736/
#1901 [18:41] <tytybc22980> i am not tech savy at all
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#1908 [18:49] <Gamer> Hello there, I was trying to download a minecraft map called: "Asleep." Here is the URL to the download: http://www.mediafire.com/download/myga7e9ly1q57zl/Asleep.zip Once I downloaded it, I don't know how to get it on my minecraft worlds list, Please help!
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#1910 [18:50] <tytybc22980> i am not tech savy at all
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#1917 [18:57] <mattym> tytybc22980, One moment
#1918 [18:58] <mattym> tytybc22980, You will need to download and install the .exe file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1919 [18:59] <mattym> tytybc22980, But keep in mind that even with the driver update, the graphics hardware in that computer is quite old, so it may not work very well for Minecraft if at all.
#1920 [19:04] * CroweCraftyGaming [CroweCraftyGaming@notlogged] has joined #minecrafthelp
#1921 [19:04] <CroweCraftyGaming> hel
#1922 [19:04] <CroweCraftyGaming> hello
#1923 [19:04] <CroweCraftyGaming> I am having trouble redeeming my code for the windows 10 minecraft
#1924 [19:05] <CroweCraftyGaming> when I login to my microsoft account and try to redeem the code it says I am not logged in
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#1928 [19:07] <Balamb> HI there?
#1929 [19:08] <Balamb> I cant login in the ATluncher, it say´s "Cannot contact authentication server"
#1930 [19:08] <Balamb> or any nother Modpack installertool
#1931 [19:10] <tytybc22980> ok i will try this
#1932 [19:10] <tytybc22980> thanks
#1933 [19:11] <Balamb> it this mybe a Java problem?
#1934 [19:12] <mattym> ??> Balamb mods
#1935 [19:12] <Absol> Balamb: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1936 [19:12] <Absol> Balamb: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1937 [19:13] <Balamb> but is the authentication server Problems belong zo Mojang?
#1938 [19:13] <mattym> .mcstatus
#1939 [19:13] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1940 [19:13] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1941 [19:14] <mattym> Balamb, All mojang servers are working, its an issue with the mod/modpack/installer
#1942 [19:14] <Balamb> hmmm but how are this issiou..
#1943 [19:14] <mattym> Balamb, We dont help with mods, so you will have to figure it out on your own
#1944 [19:15] <Balamb> ok thanks first I try different handel this
#1945 [19:15] <Balamb> see you
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#1948 [19:25] <Diamondblock> didnt work agsin
#1949 [19:25] <mattym> Diamondblock, Ok one last attempt. Can i get the link for your dxdiag once more?
#1950 [19:26] <erwin2265> can't connect to server to login
#1951 [19:26] <mattym> Diamondblock, Actually never mind that, the other option is the same download
#1952 [19:27] <mattym> Diamondblock, What did the driver installer say when you tried it?
#1953 [19:27] <mattym> erwin2265, What antivirus software do you have installed?
#1954 [19:27] * gatmankey [gatmankey@notlogged] has joined #minecrafthelp
#1955 [19:27] <erwin2265> nortan
#1956 [19:28] <erwin2265> norton
#1957 [19:28] <mattym> ??> erwin2265 av/norton
#1958 [19:28] <Absol> erwin2265: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1959 [19:28] <mattym> erwin2265, You will need to remove Norton.
#1960 [19:28] <mattym> ??> erwin2265 av/norton/uninstall
#1961 [19:28] <Absol> erwin2265: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#1962 [19:29] <mattym> erwin2265, The tool Absol linked you should take care of it all for you
#1963 [19:29] <erwin2265> i have had norton for a long time and never had this issue before today
#1964 [19:30] <mattym> erwin2265, Updates to both Minecraft and Norton cause new problems, currently the only known fix for the ones causes by Norton is removal
#1965 [19:30] * AgusGammer [AgusGammer@notlogged] has joined #minecrafthelp
#1966 [19:31] <erwin2265> ok i'll try
#1967 [19:31] * andresbellas [andresbellas@notlogged] has joined #minecrafthelp
#1968 [19:32] <andresbellas> hello. i have a problem with my account
#1969 [19:32] <mattym> andresbellas, How so?
#1970 [19:33] <andresbellas> someone ask me for my passwaord to get a thing and after that i cloudnt play any more.
#1971 [19:33] <andresbellas> only demo
#1972 [19:33] <andresbellas> and i have bought minecraft premuin in april
#1973 [19:33] <andresbellas> how can i get mi game again.
#1974 [19:34] <mattym> andresbellas, Go to account.mojang.com/me and log in. Once there tell me if under the "My Games" section it lits Minecraft along with the date you purchased it and your username
#1975 [19:34] <Diamondblock> it said its not valiated
#1976 [19:34] <Diamondblock> mattym
#1977 [19:34] <mattym> Diamondblock, You should be able to ignore that and let it install
#1978 [19:34] <Diamondblock> it didnt work tho'
#1979 [19:34] <andresbellas> sorry if i late. i am from argentina.
#1980 [19:34] <Diamondblock> its a error
#1981 [19:35] <Diamondblock> dood
#1982 [19:35] <Diamondblock> brb'
#1983 [19:36] <andresbellas> i will try
#1984 [19:36] <andresbellas> wait a minute
#1985 [19:37] <andresbellas> no. in my games not say the date of the purchase
#1986 [19:38] <mattym> andresbellas, Then that is either not the Mojang account that you own the game on, or the person you gave your password to did something to it
#1987 [19:38] <andresbellas> i have here the ID.
#1988 [19:38] <andresbellas> i copy it
#1989 [19:38] <andresbellas> From: noreply@mojang.com Date: Fri, 3 Apr 2015 14:37:06 -0400 Subject: Receipt For Order #66e9c36a0a8c4ac1a8a77b312e8f9b2d To: andresbellas@hotmail.com.ar
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#1991 [19:38] <mattym> andresbellas, Dont paste that info
#1992 [19:38] * hjhgj [hjhgj@notlogged] has joined #minecrafthelp
#1993 [19:39] <mattym> ??> andresbellas mojang/email
#1994 [19:39] <Absol> andresbellas: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1995 [19:39] <Absol> andresbellas: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1996 [19:39] <andresbellas> i know. but he is my son. only 11 years old. he was stolen
#1997 [19:39] <mattym> andresbellas, Fill out the form Absol linked
#1998 [19:39] <andresbellas> ok. so i have to wait the andwer of them.
#1999 [19:39] <mattym> andresbellas, Yes
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#2001 [19:40] <andresbellas> you say that they are going to solve this.??
#2002 [19:40] <andresbellas> because my son is crying all day
#2003 [19:40] <mattym> andresbellas, As long as you include all the correct info on the form, it should get resolved
#2004 [19:40] <andresbellas> thanks a lot!! hace a nice night
#2005 [19:41] <mattym> andresbellas, In the future, make sure either you/your son dont give out account info
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#2010 [19:45] <Diamondblock> mattym
#2011 [19:45] <Diamondblock> can u halp
#2012 [19:46] <Diamondblock> do u know how to get minecraft_setup
#2013 [19:46] <Diamondblock> for me plz
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#2016 [19:49] * erwin2265 [erwin2265@notlogged] has joined #minecrafthelp
#2017 [19:50] <erwin2265> can't login
#2018 [19:51] <erwin2265> have 2 accounts and can't log into either one
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#2023 [19:52] <erwin2265> someone on here thought it was because of norton antivirus. i uninstalled and still have same issue
#2024 [19:57] <mattym> erwin2265, What is the exact message that comes up when you attempt to log in
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#2029 [20:01] <erwin2265> sorry but we can't login to our servers. Please make sure you that you are online and Minecraft is not blocked (unknown host exception:authserver.mojang.com
#2030 [20:02] <mattym> erwin2265, Besides Norton, were there any other antivirus programs installed?
#2031 [20:02] <erwin2265> not that i know of
#2032 [20:02] * xXPanda_CuteXx [xXPanda_CuteXx@notlogged] has joined #minecrafthelp
#2033 [20:02] <mattym> ??> erwin2265 tools/hjt
#2034 [20:02] <Absol> erwin2265: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2035 [20:02] <Absol> erwin2265: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2036 [20:02] <mattym> erwin2265, Can you follow the directions Absol just sent
#2037 [20:03] <xXPanda_CuteXx> no me deja iniciar minecraft
#2038 [20:03] <xXPanda_CuteXx> me manda error
#2039 [20:03] <mattym> ??> xXPanda_CuteXx lang/es
#2040 [20:03] <Absol> xXPanda_CuteXx: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2041 [20:03] <AgusGammer> Hola Buenas noches tengo este problema. Acabo de Comprar el Minecraft y no puedo jugarlo por que sale este Error. OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread. Tengo Windows 7 y una placa de Video de
#2042 [20:04] <mattym> ??> AgusGammer lang/es
#2043 [20:04] <Absol> AgusGammer: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2044 [20:05] <xXPanda_CuteXx> not let me start minecraft
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#2047 [20:07] <AgusGammer> Good evening. I'm from Argentina, I just bought the Minecraft. I can not play because I make a mistake on the home employment. The error is this: OpenGL: ~~ ~~ RuntimeException ERROR: No OpenGL context found in the current thread. I have installed Windows 7, and a video card Nvidia GeFoce 9400. What I can do?
#2048 [20:07] <mattym> ??> AgusGammer win/dxdaig
#2049 [20:07] <mattym> ??> AgusGammer win/dxdiag
#2050 [20:07] <Absol> AgusGammer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2051 [20:08] <mattym> AgusGammer, Follow the directions on the link from Absol
#2052 [20:08] <AgusGammer> Yes, I do. But no have solutions
#2053 [20:08] <erwin2265> http://paste.ubuntu.com/12628810/
#2054 [20:08] <mattym> AgusGammer, I need you to follow the instructions on the link to get me the link i need
#2055 [20:08] <mattym> erwin2265, Ok one moment
#2056 [20:08] <AgusGammer> ok
#2057 [20:09] <AgusGammer> http://paste.ubuntu.com/12628352/
#2058 [20:09] <mattym> ??> erwin2265 av/adwcleaner
#2059 [20:09] <Absol> erwin2265: ADWCleaner is an utility to clean a PC which is infested with malware.
#2060 [20:09] <Absol> erwin2265: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2061 [20:09] <mattym> erwin2265, Try using the tool Absol linked you
#2062 [20:10] <xXPanda_CuteXx> already did
#2063 [20:10] <mattym> AgusGammer, Download and Install the file from this page http://www.geforce.com/drivers/results/89878
#2064 [20:10] <xXPanda_CuteXx> what do I do now?
#2065 [20:11] <mattym> xXPanda_CuteXx, You still havent described the problem
#2066 [20:13] <xXPanda_CuteXx> the same as absol
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#2068 [20:15] <AgusGammer> You think that you should do something else? or is this all?
#2069 [20:15] <mattym> AgusGammer, That should be it
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#2074 [20:21] <erwin2265> still can't login
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#2076 [20:21] <mattym> erwin2265, Any different error?
#2077 [20:22] <erwin2265> same thing
#2078 [20:23] <mattym> erwin2265, Do you know how to open your command prompt (cmd)?
#2079 [20:23] <AgusGammer> Thank you Mattyn you are my Idol ..
#2080 [20:23] <erwin2265> no sorry
#2081 [20:23] <mattym> ??> erwin2265 win/cmd/elevated
#2082 [20:23] <mattym> ??> erwin2265 win/cmd-elevated
#2083 [20:23] <mattym> ??> erwin2265 win/elevate-cmd
#2084 [20:23] <mattym> ??> erwin2265 win/elevated-cmd
#2085 [20:23] <Absol> erwin2265: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#2086 [20:24] <mattym> erwin2265, Follow the instructions from Absol, once the cmd is open type this: netsh winsock reset
#2087 [20:24] <mattym> erwin2265, Then hit enter, if it works it should say you need to restart. Do so, then attempt to log in again
#2088 [20:27] <erwin2265> i'm a dumbass where is the Win key
#2089 [20:27] <mattym> erwin2265, Its the button between the Ctrl and Alt keys normally
#2090 [20:28] <mattym> ?? win/key
#2091 [20:28] <Absol> win/key: Hold down the Windows key (between Control and Alt, usually to the left of the space bar), and then press the other specified key. Think of it as typing a capital letter, but using that key instead of Shift.
#2092 [20:28] <mattym> I though we had a picture
#2093 [20:28] <mattym> erwin2265, But yeah, key between Ctrl and Alt
#2094 [20:28] <erwin2265> ok
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#2099 [20:30] <erwin2265> got comand prompt
#2100 [20:30] <mattym> erwin2265, Type in this: netsh winsock reset
#2101 [20:30] <mattym> erwin2265, Then hit Enter
#2102 [20:30] <mattym> erwin2265, If it completed properly it should say it needs to restart, restart the computer, then try the login again
#2103 [20:31] <erwin2265> with spaces?
#2104 [20:31] <mattym> erwin2265, yes
#2105 [20:31] <mattym> netsh winsock reset
#2106 [20:31] <mattym> exactly that ^
#2107 [20:31] <AgusGammer> Another question. I have Java installed?
#2108 [20:32] <mattym> AgusGammer, If you use the .msi version of the installer, you dont need to wory about that
#2109 [20:32] <erwin2265> asking to run as administrater?
#2110 [20:32] <mattym> erwin2265, Did you start it the way Absol said
#2111 [20:33] <mattym> ??> erwin2265 win/elevated-cmd
#2112 [20:33] <Absol> erwin2265: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#2113 [20:33] <erwin2265> no ok
#2114 [20:33] <mattym> erwin2265, once you type cmd, make sure to hit all 4 of those buttons at the same time
#2115 [20:35] <AgusGammer> Ok Thanks..
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#2117 [20:35] * NickName [NickName@notlogged] has joined #minecrafthelp
#2118 [20:36] <Supernoobandpro> Does anyone know how to view the Mojang support emails that you have sent?
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#2120 [20:39] <erwin2265> gonna try restart
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#2123 [20:43] * erwin2265 [erwin2265@notlogged] has quit. (Ping timeout: 204 seconds)
#2124 [20:43] <erwin2265_> still no luck
#2125 [20:46] <erwin2265_> still can't login with either account
#2126 [20:46] * pepedr4321 [pepedr4321@notlogged] has joined #minecrafthelp
#2127 [20:46] <mattym> erwin2265_, Not sure what else may cause this. Have you tried restarting your internet/router?
#2128 [20:46] * xSpicyLemon [xSpicyLemon@notlogged] has joined #minecrafthelp
#2129 [20:46] <erwin2265_> no not yet
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#2142 [20:53] <erwin2265> yo bros it worked
#2143 [20:54] <mattym> erwin2265, Ok, glad it worked.
#2144 [20:54] <erwin2265> thanks a million for your help
#2145 [20:54] * xSpicyLemon [xSpicyLemon@notlogged] has joined #minecrafthelp
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#2147 [20:56] <xSpicyLemon> Every time I try and launch mc it keeps coming up with some crash report and I dont understand why. The only thing I can think of is every time I try playing Hunger Games on the server emenbee.net it keeps freezing and it times out.
#2148 [20:57] <mattym> ??> xSpicyLemon launcher/crash-log
#2149 [20:57] <Absol> xSpicyLemon: We need to see your crash log, which appears after a crash.
#2150 [20:57] <Absol> xSpicyLemon: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2151 [20:58] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#2152 [20:59] <xSpicyLemon> ok
#2153 [20:59] <xSpicyLemon> http://paste.ubuntu.com/12629024/
#2154 [20:59] <mattym> xSpicyLemon, One moment
#2155 [21:01] <mattym> xSpicyLemon, Download and Install the file from this page http://www.geforce.com/drivers/results/89885
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#2163 [21:13] <NickName> I need help with my Graphic Drivers
#2164 [21:13] <mattym> NickName, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2165 [21:13] <NickName> kk ill just make a new one because i forgot :P
#2166 [21:16] <NickName> Ok here
#2167 [21:16] <NickName> http://paste.ubuntu.com/12629133/
#2168 [21:16] <mattym> NickName, Ok one moment
#2169 [21:17] <mattym> NickName, Download and Install the 3rd option on this page https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#2170 [21:18] <NickName> Then i run it?
#2171 [21:18] <mattym> NickName, Download that program. Run it and follow the directions it gives you
#2172 [21:19] <NickName> alright
#2173 [21:19] <NickName> Thank you mattym
#2174 [21:19] <SamuraiMaster25> Hi im having problems with my graphics driver .It says "Pixel Format not accelerated
#2175 [21:19] <mattym> SamuraiMaster25, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2176 [21:20] <SamuraiMaster25> ok http://paste.ubuntu.com/12629057/
#2177 [21:20] <mattym> SamuraiMaster25, Ok one moment
#2178 [21:20] <xSpicyLemon> how long does the NVIDIA Installer take to install xD
#2179 [21:20] <mattym> xSpicyLemon, No idea, all depends on the computer
#2180 [21:21] <xSpicyLemon> ok cx
#2181 [21:21] <mattym> SamuraiMaster25, Download and Install the file from this link http://www.geforce.com/drivers/results/91812
#2182 [21:22] <SamuraiMaster25> ok its downloading
#2183 [21:25] * omegamaster [omegamaster@notlogged] has joined #minecrafthelp
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#2185 [21:25] * ara [ara@notlogged] has joined #minecrafthelp
#2186 [21:27] <ara> I purchased minecraft but it won't download b/c i don't have ios 8
#2187 [21:27] <mattym> ara, When did you complete the purchase?
#2188 [21:27] <ara> Is it useless and/or how can i get a refund
#2189 [21:28] <omegamaster> I have reset my password and i know this is my username but it wont let me log int minecraft or mojang
#2190 [21:28] <ara> just an hour or less ago
#2191 [21:28] * xbuilt [xbuilt@notlogged] has joined #minecrafthelp
#2192 [21:28] <mattym> ara, You should still be able to get a refund via the appstore
#2193 [21:29] <NickName> mattym It has a check box and it says Automaticly Run WinSAT and apply Areo Desktop Theme (If Supported) Do i uncheck it or leave it checked
#2194 [21:29] <ara> I have ios 10.7
#2195 [21:29] <mattym> NickName, Let is run everyting, there were no installed drivers on the dxdiag log, so let it install everything
#2196 [21:29] <ara> it is for a mac computer so i didn't buy it through the app store
#2197 [21:29] <NickName> Ok i will
#2198 [21:29] <mattym> ara, Then why did you mention iOS?
#2199 [21:29] * xbuilt [xbuilt@notlogged] has quit. (Client Quit)
#2200 [21:29] <omegamaster> I have reset my password and i know this is my username but it wont let me log int minecraft or mojang
#2201 [21:30] <omegamaster> I have reset my password and i know this is my username but it wont let me log int minecraft or mojang
#2202 [21:30] <mattym> ??> omegamaster login/throttle
#2203 [21:30] <ara> because i am computer illiterate!?!
#2204 [21:30] <Absol> omegamaster: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#2205 [21:30] <Absol> omegamaster: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2206 [21:30] <NickName> Ima close this because it Tells me to close everything if i have any Questions i will come back
#2207 [21:30] <ara> I don't have lion
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#2210 [21:31] <mattym> ara, Technically you dont qualify for a refund if you didnt check the requirements. But check the info here https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#2211 [21:31] <xSpicyLemon> the NVIDIA Installer has installed but im not quite sure what to do now
#2212 [21:31] <mattym> xSpicyLemon, Did it ask you to restart the computer?
#2213 [21:31] <omegamaster> Thank you absol
#2214 [21:31] <ara> is there a customer support phone # for canada that I can call???
#2215 [21:31] <xSpicyLemon> oh yes it just came up now.
#2216 [21:31] <mattym> ara, There is no phone
#2217 [21:31] * SamuraiMaster25 [SamuraiMaster25@notlogged] has quit. (Ping timeout: 204 seconds)
#2218 [21:31] <mattym> xSpicyLemon, Restart, then try the game again
#2219 [21:31] <mattym> xSpicyLemon, Restart, then try the game again
#2220 [21:32] * omegamaster [omegamaster@notlogged] has left #minecrafthelp
#2221 [21:32] <xSpicyLemon> Ok, thanks for your help.
#2222 [21:32] * xSpicyLemon [xSpicyLemon@notlogged] has quit. (Quit: Web client closed)
#2223 [21:32] <xbuilt> i paid the purchase price, downloaded the game and the installer runs but then an error message comes up that it was unsuccessful. I am on windows 10, PC and did not pick the minecraft 10 beta. is tht why i am having problems?
#2224 [21:33] <mattym> xbuilt, What is the error you get?
#2225 [21:33] <xbuilt> great question...need to try again to get it to you -- happened twice yesterday -- just getting back to it now
#2226 [21:34] <xbuilt> stay tuned....
#2227 [21:37] <xbuilt> not sure what changed but it is working now!
#2228 [21:37] <xbuilt> thanks anyway
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#2231 [21:48] * Trohvocaine [Trohvocaine@notlogged] has joined #minecrafthelp
#2232 [21:48] <Trohvocaine> i need help with something
#2233 [21:48] * Ikillyouilaugh [Ikillyouilaugh@notlogged] has joined #minecrafthelp
#2234 [21:48] <Trohvocaine> http://paste.ubuntu.com/12629247/
#2235 [21:49] <mattym> Trohvocaine, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2236 [21:49] <Trohvocaine> so why did it play fine on 7
#2237 [21:49] <Ikillyouilaugh> Hey my problem is that my email says I'm not in the system and that I have to buy the game again
#2238 [21:49] <Trohvocaine> with the same graphics card?
#2239 [21:50] <mattym> Trohvocaine, Because your graphics card was only supported up to Windows 7, so it wont work past that
#2240 [21:52] <Trohvocaine> so basically I downloaded Windows 10 to improve my computer, and my life, and basically screwed myself is what youre telling me?
#2241 [21:52] <mattym> Trohvocaine, Yes
#2242 [21:53] <mattym> Trohvocaine, When did you do the Win 10 update?
#2243 [21:53] * Ikillyouilaugh [Ikillyouilaugh@notlogged] has quit. (Quit: Web client closed)
#2244 [21:53] <Trohvocaine> about 3 weeks ago, i think
#2245 [21:53] <mattym> Trohvocaine, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2246 [21:54] <Trohvocaine> okay, thank you
#2247 [21:55] <Trohvocaine> i've been trying to tell my dad this, and he wouldnt believe me. so thank you for confirming what i was saying
#2248 [21:55] * NickName [NickName@notlogged] has joined #minecrafthelp
#2249 [21:55] <NickName> matty
#2250 [21:55] * Saahil [Saahil@notlogged] has joined #minecrafthelp
#2251 [21:56] <mattym> Trohvocaine, The graphics hardware itself is quite old. Even on 7 with the proper drivers, Minecraft wont work too well
#2252 [21:56] <NickName> mattym
#2253 [21:56] <mattym> NickName, Any luck?
#2254 [21:56] <Trohvocaine> Thats what I've been trying to tell him, but he won't buy a new graphics driver
#2255 [21:56] <NickName> Nope Minecraft still Says Update Graphic Drivers
#2256 [21:56] <mattym> NickName, Can you get me a new dxdaig report
#2257 [21:56] <NickName> sure
#2258 [21:57] <Saahil> Hello. I am running i5-2320 and am having pixel format not accelerated issue. I have checked on Intel website, but they do not have an update for W10 drivers for HD graphics. This is my DxDiag http://paste.ubuntu.com/12629325/
#2259 [21:57] <mattym> Saahil, One moment
#2260 [21:58] <Saahil> Yes of course.
#2261 [21:58] <mattym> Saahil, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2262 [21:59] <Trohvocaine> matty what are your recommendations for a better graphic hardware system?
#2263 [21:59] <mattym> Trohvocaine, We dont do suggestions/recommendations, as its impossible to know what the rest of your computer will support
#2264 [21:59] <Saahil> Ah okay. How would I go about downgrading my windows version?
#2265 [21:59] <Trohvocaine> oh ok
#2266 [21:59] <mattym> Saahil, When did you update?
#2267 [22:00] <Saahil> About 2 months ago from W7
#2268 [22:00] <mattym> Saahil, Then you will need to reinstall Windows 7 from scratch
#2269 [22:00] <Saahil> :/ Okay thank you.
#2270 [22:00] <NickName> Okay Matty here
#2271 [22:00] <NickName> http://paste.ubuntu.com/12629355/
#2272 [22:00] <mattym> Saahil, So you will need your Windows 7 install discs and your product key
#2273 [22:00] <Saahil> Do you think my graphics will eventually be supported on W10 or not?
#2274 [22:01] <mattym> NickName, Did the nvidia installer give you any issues?
#2275 [22:01] <NickName> didnt try it
#2276 [22:01] <mattym> NickName, What do you mean?
#2277 [22:01] <NickName> what do you mean?
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#2279 [22:02] <mattym> Saahil, From what I understand Intel has ended support for your series of graphics chips
#2280 [22:02] <mattym> NickName, The file you downloaded, did you run it?
#2281 [22:02] <NickName> yes
#2282 [22:02] <mattym> NickName, Did it give you any errors during that?
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#2285 [22:04] <NickName> yes it said Windows Doesnt Regonize This Driver at the end of the Install
#2286 [22:04] <NickName> I clicked Do the install anyway
#2287 [22:05] <mattym> NickName, Go into Windows Update, have it search for updates, then install any it finds
#2288 [22:05] <NickName> okay
#2289 [22:06] <NickName> Where is that in control panel?
#2290 [22:07] <mattym> NickName, If you hit the start button on the desktop you should see the Settings option
#2291 [22:07] <mattym> NickName, Click settings then Update & Security
#2292 [22:07] <mattym> NickName, Windows update should be in there
#2293 [22:08] <NickName> device is up to date.
#2294 [22:10] <mattym> NickName, When the program finished, did it ask to restart the computer?
#2295 [22:10] <NickName> yes
#2296 [22:10] <mattym> NickName, Did you?
#2297 [22:10] <NickName> yes
#2298 [22:10] <NickName> and i waited and it Updated
#2299 [22:12] <mattym> NickName, The dxdiag you just did was from after the restart right>
#2300 [22:12] <NickName> yes
#2301 [22:12] <mattym> NickName, Ok try the .exe file from this page https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#2302 [22:12] <NickName> the one i just gave to you was the new one
#2303 [22:13] <NickName> wait matty do i do the first one or the second one?
#2304 [22:14] <mattym> NickName, The one with the file name that ends in .exe
#2305 [22:14] <NickName> ok i didnt see that there
#2306 [22:16] <NickName> Let's hope this works
#2307 [22:21] <NickName> mattym
#2308 [22:22] <NickName> it says Do i want to install these drivers because i have newer ones on my Computer do i hit yes?
#2309 [22:23] * stu [stu@notlogged] has joined #minecrafthelp
#2310 [22:23] <stu> im having problems with account password
#2311 [22:26] <stu> hello?
#2312 [22:36] * NickName [NickName@notlogged] has joined #minecrafthelp
#2313 [22:36] <NickName> mattym None of these are working
#2314 [22:36] <NickName> Maybe there is some kind of other problem
#2315 [22:37] <mattym> NickName, No, i can tell from the dxdiag that the drivers arent installed. The driver for your series of Intel hardware is supposed to be available from Windows Update
#2316 [22:37] <mattym> NickName, That or one of the two download links should have worked
#2317 [22:38] <NickName> Weird
#2318 [22:40] <NickName> Well im getting a new Pc On chrismas so i guess im not playing minecraft till then I guess ill be going back to Cod and CSGO for a while
#2319 [22:40] <NickName> or when i get s fix for this problem
#2320 [22:40] <NickName> get a Fix for this problem Typo :P
#2321 [22:42] <NickName> Well Mattym Thanks for the help
#2322 [22:43] <mattym> NickName, Sorry we couldnt figure it out. Check Windows Update every now and then. If a new driver version comes out, its possible it may recognize it
#2323 [22:44] <NickName> Ok Well my dad is coming to see me tomorrow so maybe He can find a Way and my Uncle maybe able to find a way he is super good with computers and stuff like that
#2324 [22:45] <mattym> NickName, One of the download i sent really should have worked.
#2325 [22:45] <NickName> So yeah Thanks for all the help Should i try it again
#2326 [22:45] <mattym> NickName, If one of them know more about computers than you, they may be able to get them to work
#2327 [22:45] <NickName> Yeah im good but there better in some things
#2328 [22:46] <NickName> Im not good at Drivers and Some Updates and other stuff of that sort
#2329 [22:48] <NickName> I will check Windows update every 2 hours to a day
#2330 [22:48] <NickName> so cya later
#2331 [22:55] * doughboyfresh [doughboyfresh@notlogged] has joined #minecrafthelp
#2332 [22:56] <doughboyfresh> hello there, I just bought a new account and downloaded minecraft. when I put in my email and password that I just set up it says i have invalid credientials
#2333 [22:56] * det [det@notlogged] has joined #minecrafthelp
#2334 [22:56] <mattym> doughboyfresh, If you go to account.mojang.com/me and log in, what happens?
#2335 [22:56] <doughboyfresh> one moment
#2336 [22:57] <doughboyfresh> it will not let me log on
#2337 [22:58] <mattym> ??> doughboyfresh login/throttle
#2338 [22:58] <Absol> doughboyfresh: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#2339 [22:58] <Absol> doughboyfresh: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2340 [22:59] <doughboyfresh> I must reset the password or can I just wait 3 hours?
#2341 [22:59] <doughboyfresh> this seems weird considering I just got the new account
#2342 [22:59] <mattym> doughboyfresh, You dont need to reset the password
#2343 [22:59] <doughboyfresh> and was using teh password i set up
#2344 [22:59] <mattym> doughboyfresh, It happens, wait the 3 hours, dont attempt to log in at all
#2345 [22:59] <doughboyfresh> well....alright. thanks then
#2346 [22:59] <mattym> doughboyfresh, After that try to log in again, with the info you setup
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#2355 [23:27] * thor10129 [thor10129@notlogged] has joined #minecrafthelp
#2356 [23:27] <thor10129> im Back!!
#2357 [23:28] <thor10129> my mineccraft crashes when i load a world can some one help?
#2358 [23:28] <thor10129> ive been trying alought
#2359 [23:28] <Nolgoth> hello again peeps. so not sure what ended up happening but i can now log into my minecraft game. i can also log into mojang's website. but for some reason i cannot log into minecraft.net i put in my mojang info per what it says when it errors out but it's not accepting it
#2360 [23:28] <Nolgoth> any thoughts?
#2361 [23:31] <Bugboy1028> Nolgoth, still there
#2362 [23:31] <Nolgoth> yup
#2363 [23:31] <Bugboy1028> .status
#2364 [23:31] <Bugboy1028> ..
#2365 [23:31] <mattym> .mcstatus
#2366 [23:31] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#2367 [23:31] <Bugboy1028> -.-
#2368 [23:32] <Bugboy1028> Nolgoth, that's strange
#2369 [23:33] <Nolgoth> yeah i checked the status stuff on the help pages... everything points to that if you made a mojang account when you purchased minecraft then that account info is used on minecraft.net... but yeah. not working and i dunno why
#2370 [23:34] <Nolgoth> when i go to reset the password it just resets the one for the mojang account
#2371 [23:34] <thor10129> i need help
#2372 [23:34] <thor10129> and no one can fix it
#2373 [23:34] <Bugboy1028> thor10129, help with what?
#2374 [23:34] <Bugboy1028> I see
#2375 [23:35] <thor10129> minecraft crashes when load a world
#2376 [23:35] <Bugboy1028> ??> thor10129 launcher/log
#2377 [23:35] <Absol> thor10129: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2378 [23:35] <Absol> thor10129: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2379 [23:35] * det [det@notlogged] has joined #minecrafthelp
#2380 [23:35] <thor10129> i tryed other people and no one can fix it
#2381 [23:35] <Bugboy1028> ...
#2382 [23:35] <Bugboy1028> Then you dont want me to try either?
#2383 [23:35] <Bugboy1028> Very well then.
#2384 [23:36] <thor10129> [21:21:51 INFO]: Minecraft Launcher 1.6.44 (through bootstrap 100) started on windows... [21:21:51 INFO]: Current time is Sep 30, 2015 9:21:51 PM [21:21:51 INFO]: System.getProperty('os.name') == 'Windows 10' [21:21:51 INFO]: System.getProperty('os.version') == '10.0' [21:21:51 INFO]: System.getProperty('os.arch') == 'amd64' [21:21:51 INFO]: System.getProperty('java.version') == '1.8.0_25' [21:21:51 INFO]: System.getProperty('java.ve
#2385 [23:36] <thor10129> http://paste.ubuntu.com/12629798/
#2386 [23:36] <thor10129> sorry
#2387 [23:37] <Bugboy1028> ok
#2388 [23:38] <Bugboy1028> thor10129, I would like to see crash log, PRESS WIN + R at same time and type this down " %AppData%\Roaming\.minecraft\crash-reports\crash-2015-09-30_21.23.11-client.txt "
#2389 [23:38] <Bugboy1028> Copy everything from that file and paste it to Ubuntu
#2390 [23:38] <thor10129> yes remember ive been heer all day ;(
#2391 [23:39] * israeloskinto5 [israeloskinto5@notlogged] has joined #minecrafthelp
#2392 [23:39] <Bugboy1028> ok
#2393 [23:39] <thor10129> http://paste.ubuntu.com/12629806/
#2394 [23:41] <Bugboy1028> Hmm
#2395 [23:41] <thor10129> i know right
#2396 [23:42] <Bugboy1028> ok, seems like they had you do HijackThis report already, right?
#2397 [23:42] <thor10129> yes
#2398 [23:42] <Bugboy1028> Did they have you run Oldtimer as well?
#2399 [23:42] <thor10129> no
#2400 [23:43] <Bugboy1028> ??> thor10129 tools/otl
#2401 [23:43] <Absol> thor10129: OldTimer's List-It is a replacement for HijackThis when more through diagnosis of the computer is needed. Run a scan (not a Quick Scan), wait for it to finish (may take 15 minutes or so), then a notepad window will pop up. Copy everything inside, and paste it on http://paste.ubuntu.com.
#2402 [23:43] <Absol> thor10129: Download OTL here: http://oldtimer.geekstogo.com/OTL.exe
#2403 [23:44] <thor10129> ok
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#2405 [23:45] <thor10129> ?
#2406 [23:45] <Bugboy1028> ignore that
#2407 [23:45] <thor10129> ok
#2408 [23:45] <Bugboy1028> ignore that too
#2409 [23:46] <Nolgoth> *sigh* now i can't log into mojang again was just on there too
#2410 [23:46] <Nolgoth> i have to go to bed for work tomorrow. thanks anyways
#2411 [23:47] <thor10129> did u try too many times?
#2412 [23:47] * Nolgoth [Nolgoth@notlogged] has quit. ()
#2413 [23:47] <Bugboy1028> thor10129, while waitin
#2414 [23:47] <Bugboy1028> ??> thor10129 win/dxdiag
#2415 [23:47] <thor10129> ya
#2416 [23:47] <Absol> thor10129: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2417 [23:47] <Bugboy1028> I would like to see your dxdiag as well
#2418 [23:51] <thor10129> http://paste.ubuntu.com/12629831/
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#2423 [23:54] <thor10129> um?
#2424 [23:56] <Bugboy1028> Any luck with OldTimer?
#2425 [23:56] <thor10129> http://paste.ubuntu.com/12629836/
#2426 [23:56] <thor10129> thair