#1 [00:00] <thor10129> hello?
#2 [00:01] <Bugboy1028> hold on
#3 [00:03] <Bugboy1028> Seems like Hamachi is still there, thor10129
#4 [00:03] <thor10129> no?
#5 [00:04] <Bugboy1028> when you found out it is causing problem?
#6 [00:04] <Bugboy1028> yesterday?
#7 [00:05] * Furmiga_ [Furmiga_@notlogged] has joined #minecrafthelp
#8 [00:05] <thor10129> i deleted hamachi yesterday
#9 [00:05] * Furmiga_ [Furmiga_@notlogged] has quit. (Client Quit)
#10 [00:06] <thor10129> do u want me to shair my computer screen??
#11 [00:07] <Bugboy1028> no
#12 [00:07] <thor10129> so
#13 [00:07] <Bugboy1028> I meant
#14 [00:07] <Bugboy1028> Did you do anything in last 30 days?
#15 [00:07] <thor10129> yes
#16 [00:07] <Bugboy1028> like?
#17 [00:07] <thor10129> i plyed tekit
#18 [00:08] <thor10129> tekkit
#19 [00:08] <Bugboy1028> and?
#20 [00:08] <thor10129> nothing
#21 [00:08] <Bugboy1028> thor10129, you can play 1.7.2 minecraft version fine?
#22 [00:08] <thor10129> no only modded clients
#23 [00:09] <thor10129> any version
#24 [00:09] <Bugboy1028> So you can play 1.8 modded fine?
#25 [00:10] <thor10129> never tryed but i did play 1.7.10 and yes i tryed thst on vinila
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#28 [00:11] <thor10129> i guess ill complane to mojang?
#29 [00:11] <thor10129> because ive been trying for like 6 hours
#30 [00:11] <thor10129> and nothing
#31 [00:12] <YZXCR> http://paste.ubuntu.com/12629870/
#32 [00:14] * YZXCR_ [YZXCR_@notlogged] has joined #minecrafthelp
#33 [00:14] <YZXCR_> http://paste.ubuntu.com/12629870/ 无法运行游戏
#34 [00:14] * YZXCR [YZXCR@notlogged] has quit. (Client Quit)
#35 [00:15] <mattym> YZXCR_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#36 [00:15] <thor10129> :(
#37 [00:15] <thor10129> :'(
#38 [00:15] * zia [zia@notlogged] has joined #minecrafthelp
#39 [00:15] <Bugboy1028> thor10129, let me see
#40 [00:15] <Bugboy1028> Try 1.6.4, thor10129
#41 [00:15] <Bugboy1028> 1.6.4 Minecraft Verison
#42 [00:16] * zia is now known as Guest49318
#43 [00:16] <thor10129> ok
#44 [00:16] <Guest49318> i got this link and now what do i do ? http://paste.ubuntu.com/12629888/
#45 [00:16] <thor10129> ill try
#46 [00:16] <mattym> Guest49318, Pixel Format Error?
#47 [00:16] <Guest49318> i think so
#48 [00:16] <Guest49318> window 10 i guess
#49 [00:17] <mattym> Guest49318, Can you check the dxdiag report again, make sure to copy the full report over to the paste site
#50 [00:17] <thor10129> wtf why does that work?
#51 [00:17] <Bugboy1028> ...
#52 [00:17] <Guest49318> full page is like all of it ?? its a long one
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#54 [00:18] <mattym> Guest49318, yes
#55 [00:19] <thor10129> so i cant play servers any more yay -_-
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#58 [00:20] <thor10129> hello?
#59 [00:21] <Guest49318> in it did not give past choice
#60 [00:21] * Flake [Flake@notlogged] has joined #minecrafthelp
#61 [00:21] <Flake> hi my minecraft keeps crashing
#62 [00:21] <thor10129> hi
#63 [00:21] <Guest49318> mattym = i did it but i did not get the past botton
#64 [00:22] <Flake> please help ne
#65 [00:22] <Flake> me
#66 [00:22] <thor10129> just wait
#67 [00:22] <Flake> ok
#68 [00:22] <mattym> Guest49318, What do you mean?
#69 [00:22] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 195 seconds)
#70 [00:23] <mattym> ??> Flake launcher/crash-log
#71 [00:23] <Absol> Flake: We need to see your crash log, which appears after a crash.
#72 [00:23] <Absol> Flake: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#73 [00:23] <Flake> ok
#74 [00:23] <thor10129> another one quit trying to help me -_-
#75 [00:24] <Flake> at bmi.a(SourceFile:230) at bmh.b(SourceFile:130) at bmh.a(SourceFile:77) at bot.j(SourceFile:553) at bot.a(SourceFile:139) at bou.a(SourceFile:23) at bnn.a(SourceFile:99) at ave.am(SourceFile:448) at ave.a(SourceFile:310) at net.minecraft.client.main.Main.main(SourceFile:124) A detailed walkthrough of the error, its code path and all known details is as follows: ---------------------------------------------------------------------------------
#76 [00:24] <mattym> Flake, Please follow the directions, use the paste site
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#79 [00:25] <zia> hi
#80 [00:25] <thor10129> hi
#81 [00:25] <Flake> http://paste.ubuntu.com/12629935/
#82 [00:26] <mattym> Flake, The first part of the crash log is cut off, cany you try the copy again
#83 [00:26] <Guest64487> http://paste.ubuntu.com/12629888/
#84 [00:26] <Guest64487> can you help me
#85 [00:27] <mattym> Guest64487, Again, check to make sure you copy the full dxdiag report
#86 [00:27] <Guest64487> when i do full copy , it does not give me this link
#87 [00:27] <mattym> Guest64487, No reason it shouldnt, try it again
#88 [00:27] <Flake> http://paste.ubuntu.com/12629941/
#89 [00:28] <mattym> Flake, Remove the texture pack you have
#90 [00:28] <Flake> how do i do that
#91 [00:28] <thor10129> %appdata%
#92 [00:28] <thor10129> minecraft
#93 [00:28] <mattym> Flake, Go to the folder you put it in and delete it
#94 [00:29] <Flake> ok thanks
#95 [00:29] <Guest64487> ok. here
#96 [00:29] <Guest64487> http://paste.ubuntu.com/12629947/
#97 [00:29] <thor10129> resorse pack
#98 [00:29] <thor10129> delet it
#99 [00:29] <mattym> Guest64487, Ok one moment
#100 [00:29] <Guest64487> ty
#101 [00:30] <mattym> Guest64487, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#102 [00:30] <Flake> now i have done that what do i do
#103 [00:30] <thor10129> fuck
#104 [00:30] <Absol> thor10129: Please keep it civil
#105 [00:30] <thor10129> shoot
#106 [00:30] <Guest64487> how can i downgrade ? can you help ?
#107 [00:31] <Guest64487> can i delete in control panel ?
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#109 [00:31] <Flake> now what do i do
#110 [00:31] <mattym> Flake, Try to start the game again
#111 [00:31] <Flake> ok
#112 [00:31] <mattym> Guest64487, When did you do the update?
#113 [00:31] <Guest64487> like last week
#114 [00:32] <mattym> Guest64487, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#115 [00:32] <Flake> thanks it now works
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#117 [00:33] <thor10129> ug
#118 [00:33] <thor10129> hellp
#119 [00:34] <thor10129> help
#120 [00:34] <mattym> thor10129, All i can suggest is to try and come to the chat at a time of day you havent already. Someone else may be on with another idea
#121 [00:34] <thor10129> ok
#122 [00:35] <thor10129> the stuped thing is i can play 1.6.4
#123 [00:35] <mattym> thor10129, As ive said multiple times. THe issue you get has a known cause, that we have corrected, but the fact you still get the same error, is not normal
#124 [00:35] <thor10129> ok whell
#125 [00:35] <thor10129> bye
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#128 [00:37] <williamstephey> i cant log into my account it says "Sorry , we couldnt connect to our servers.Please make sure that you are online and that minecraft is not blocked." well i know im online and i donty know what blocked is or how to even check
#129 [00:38] <mattym> ??> williamstephey tools/hjt
#130 [00:38] <Absol> williamstephey: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#131 [00:38] <Absol> williamstephey: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#132 [00:38] <mattym> williamstephey, Can you follow the instructions Absol just sent you
#133 [00:39] <williamstephey> ok ill try
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#135 [00:44] <williamstephey> ok how do i give you the link after i pasted it
#136 [00:44] <mattym> williamstephey, After you hit the paste button, just copy the link/url of the page it takes you to and post the link in the chat
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#138 [00:46] <williamstephey> is thi s it then>>>> http://paste.ubuntu.com/12630015/
#139 [00:46] <mattym> williamstephey, Yes, one moment
#140 [00:47] <mattym> williamstephey, You know how to open the Command Prompt (cmd)?
#141 [00:47] <williamstephey> when i open minecraft it runs fine. the login icon pops and i put in the correct info. then it pops up saying that stuff i written earlier
#142 [00:48] <mattym> williamstephey, You know how to open the Command Prompt (cmd)?
#143 [00:48] <williamstephey> yes i do 1sec
#144 [00:48] <williamstephey> prompt open
#145 [00:48] <mattym> williamstephey, Open it, then type this and press enter: netsh winsock reset
#146 [00:48] <mattym> williamstephey, If it works it should ask you to restart
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#149 [00:53] <williamstephey_> ok computer restarted now what
#150 [00:54] <jjCjjj> what can i do to stop loging in playing demo in laptop
#151 [00:54] <mattym> williamstephey_, Try the log in again
#152 [00:54] <mattym> jjCjjj, Did you fill out the form on the mojang site?
#153 [00:55] <williamstephey_> thanks man or whoever you are your awsome
#154 [00:55] <jjCjjj> yes i 'am
#155 [00:59] <Orian> I'm getting the "Pixel format not accelerated" error whenever I try to launch Minecraft, I tried searching for an update to my drivers but I didn't find any. I'm also using Windows 10. dxdiag - http://paste.ubuntu.com/12630013/ :) anyone around to help me?
#156 [01:00] <jjCjjj> what can i do to stop loging in playing demo in laptop
#157 [01:00] <mattym> Orian, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#158 [01:01] <mattym> jjCjjj, Did you fill out the form on the mojang site?
#159 [01:02] <jjCjjj> yes
#160 [01:02] <Orian> Minecraft worked on Windows 10 around 2 months ago, after that I took a break and I'm not sure what happened, but it didn't work after that. Does that make any difference?
#161 [01:02] <mattym> jjCjjj, Then you will need to wait on the reply for that
#162 [01:02] <jjCjjj> ok... thanks
#163 [01:02] <mattym> Orian, Some times the older drivers cary over, but get replaced
#164 [01:03] <mattym> Orian, Currently Intel is no longer supporting your graphics hardware on Windows 10
#165 [01:05] <Orian> Alright, guess there's nothing I can do then as I have a laptop, thanks for the help :)
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#169 [01:20] <claudioboi21> meu pc nao formata os pixels
#170 [01:20] <claudioboi21> oque eu faco?
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#173 [01:41] <Lautaro> me aparece un error en minecraft que puedo hacer para jugar?
#174 [01:42] <jjCjjj> bn
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#183 [02:07] <ilovestuff7> http://paste.ubuntu.com/12630236/
#184 [02:08] <ilovestuff7> It says that my graphics card needs to be updated, but there aren't any updates for me to download. :(
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#197 [03:06] <jojoman100> hey guys, i have tried changing my password 7 times and it wont accept that i have changed it and/or my email is correct even thought when i deliberatly typed my email as the password and it said "that is to close to the email ************"
#198 [03:10] * lccookiemonster [lccookiemonster@notlogged] has joined #minecrafthelp
#199 [03:11] <Clock> ??> jojoman100 login/throttle
#200 [03:11] <Absol> jojoman100: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#201 [03:11] <Absol> jojoman100: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#202 [03:16] * lccookiemonster [lccookiemonster@notlogged] has joined #minecrafthelp
#203 [03:16] <lccookiemonster> hello
#204 [03:16] <lccookiemonster> i need help resetting my security questions
#205 [03:17] <lccookiemonster> for minecraft
#206 [03:18] <lccookiemonster> nvm
#207 [03:18] <lccookiemonster> ye
#208 [03:18] <lccookiemonster> asd
#209 [03:18] <lccookiemonster> fasf
#210 [03:18] * Absol kicked lccookiemonster from #minecrafthelp (Reason: ccookiemonster :Stop spamming)
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#212 [03:22] <jojoman100> what if i logged in more than three times
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#222 [04:34] <lil_celestial> hello im live in china. i have minecraft produt, but cant Redeem minecraft windows 10. need help
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#226 [05:06] <urmom> http://paste.ubuntu.com/12630894/ heko me
#227 [05:06] <urmom> help me
#228 [05:06] <urmom> help
#229 [05:07] <urmom> help me whoever guy thank you
#230 [05:07] <urmom> http://paste.ubuntu.com/12630894/ i dont really know what to do,help me please,thanks
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#232 [05:14] * Chroma|School is now known as Chromaryu
#233 [05:15] <Clock> urmom, please do the dxdiag instructions again, make sure this time to copy ALL of it
#234 [05:18] <jirikiki> I hope someone can help. Ive been trying to find a way to get Minecraft to run on my crappy HP 2000 notebook pc with Win10(64bit) for the last 6 hours... here is the URL with my dxdiag
#235 [05:18] <jirikiki> http://paste.ubuntu.com/12630934/
#236 [05:19] <jirikiki> I tried a manual install of the recommended intel graphics driver with no luck
#237 [05:20] <Clock> jirikiki, your graphics card is not supported on windows 10, downgrade to a previous windows version or use a different computer
#238 [05:20] <jirikiki> lol Thank you!
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#242 [05:35] <urmom> help
#243 [05:35] <urmom> anyone
#244 [05:44] * MattOfflineMc is now known as Mata
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#246 [05:52] * ToClow [ToClow@notlogged] has joined #minecrafthelp
#247 [05:52] <myran6> ok
#248 [05:53] <myran6> i need help
#249 [05:53] <ToClow> 저좀 도와주세요
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#251 [05:55] <ToClow> 저 좀 도와주세요
#252 [05:56] <Clock> ??> ToClow scold/words
#253 [05:56] <Absol> ToClow: Please use your words when asking for help. Posting gibberish for no reason is grounds for being kicked.
#254 [05:56] <ToClow> 꾸짖??
#255 [05:57] <ToClow> 확인
#256 [05:57] <Chromaryu> ??> ToClow lang/ch
#257 [05:57] <ToClow> 접속오류
#258 [05:58] <Clock> ToClow, English please
#259 [05:58] <ToClow> help me
#260 [05:58] <Clock> with what?
#261 [05:58] <ToClow> me monecraft Error
#262 [05:59] <Clock> what error?
#263 [05:59] <ToClow> Connection error
#264 [05:59] <Clock> what does the error say?
#265 [06:00] <ToClow> Haengdaeum you big client access errors
#266 [06:01] <ToClow> Connection error next execution keullaieonkeu
#267 [06:01] <Clock> ??> ToClow launcher/game-output
#268 [06:01] <Absol> ToClow: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#269 [06:01] <Absol> ToClow: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#270 [06:04] <ToClow> Internet Site address http://paste.ubuntu.com/12631050/
#271 [06:05] <Clock> ToClow, download and install the driver here: http://www.nvidia.com/Download/driverResults.aspx/89879/en-us
#272 [06:06] <ToClow> Check.
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#277 [06:19] <ToClow> Finish the installation of the driver
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#282 [06:35] <EndureBlackout> HELP
#283 [06:35] <EndureBlackout> I cant login to my account through the launcher I reset my password and everything
#284 [06:38] * Crystal|AFK is now known as CrystalMare
#285 [06:40] <Andrio> What happens when you try?
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#301 [07:43] <dcdoxman> hello, i dont know my password what do i do ?
#302 [07:44] <GreyVulpine> You can reset it at https://account.mojang.com/password
#303 [07:44] <dcdoxman> i dont know the email i used with the acount as i made it like 4 years ago ?
#304 [07:44] <GreyVulpine> Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#305 [07:46] <dcdoxman> i dont know the email or what i could be as i no longer have it
#306 [07:46] <dcdoxman> how would i gwt my acount back ?
#307 [07:47] <BDoener> Hi, I am a owner of the standart Minecraft version. I tried to get the Minecraft Windows 10 Edition. I redeemed the code at mojang.com. But for me the activation at the Microsoft website didn't work.
#308 [07:48] <GreyVulpine> dcdoxman - If you are unable to find the email, then you'll need to send in a support ticket to Mojang's Customer Support at: https://help.mojang.com/customer/portal/emails/new -- Be aware that they have a backlog of about a month before they can respond back to you
#309 [07:49] <GreyVulpine> BDoener - Please read: https://help.mojang.com/customer/en/portal/articles/2064007-minecraft-windows-10-edition-beta
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#312 [07:50] <Ten> Hi, I'm another sad fellow with problems redeeming the Minecraft Windows 10 Edition beta. Logged in and out, and tried all other support calls. Still can't get the code. Help!
#313 [07:50] <GreyVulpine> Ten - All we can tell you is to read: https://help.mojang.com/customer/en/portal/articles/2064007-minecraft-windows-10-edition-beta
#314 [07:51] <Ten> Well, if I have done that, contacted Microsoft Support, contacted xBox support, and also done all of their troubleshooting steps... What else should I do?
#315 [07:52] <GreyVulpine> Ten - That's really all you can do then.
#316 [07:52] <Ten> Thanks I guess...
#317 [07:52] <elzarcothepale> Hello all- all was well last night, and now the vanilla launcher crashes. No updates available for my graphics card. Here's my dxdiag: http://paste.ubuntu.com/12631512/
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#320 [07:53] <GreyVulpine> elzarcothepale - Indeed, there are no windows 10 drivers for your Intel HD 3000 series video chipset.
#321 [07:53] <elzarcothepale> ive been on 10 since the release date, though
#322 [07:53] <GreyVulpine> elzarcothepale - Was a fluke then.
#323 [07:54] <elzarcothepale> rollback to 7 my only option?
#324 [07:55] <GreyVulpine> elzarcothepale - Basically, yes. If you can find a way to get drivers for windows 10 for the 2000/3000 HD series, let me know. But so far, I've been unable to get anybody with that combination working.
#325 [07:55] <GreyVulpine> Even Intel's site lists the 3000 series as incompatible/unsupported under windows 10
#326 [07:55] <elzarcothepale> weeeak- I was cruising along fine on a daily basis until this morning
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#342 [08:19] <Sebastian> im trying to make a new acc to my boy and i dont get the verifikation mail. the mail is edwin.ekehov@hotmail.com
#343 [08:19] <TheOzelot> I am having a lan-Party and we noone can login to his minecraft/mojang account.
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#371 [09:18] <Damndood> I've been trying to play Minecraft with forge and a few mods, but it wouldn't work and repeatedly crashed whenever I'd try to create a world or load into one. So I uninstalled everything just to have the same results in vanilla Minecraft. Any help would be much appreciated.
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#373 [09:18] <Chromaryu> No mod helps here Damndood
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#379 [09:22] <weezy_nigga_> i cant play
#380 [09:24] <weezy_nigga_> i cant play ive opened minecraft but then it cames a warning and it says :sry we got a problem ... fix it or cancel
#381 [09:24] <weezy_nigga_> can u pls help me?
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#389 [09:39] <AllrounderTEAM> Hello
#390 [09:39] <CubeTheThird> hello AllrounderTEAM
#391 [09:40] <AllrounderTEAM> I want to get Minecraft Windows 10 beta edition
#392 [09:40] <CubeTheThird> AllrounderTEAM, ok.. are you needing help with that?
#393 [09:40] <AllrounderTEAM> yes
#394 [09:41] <CubeTheThird> AllrounderTEAM, ok, so what's the problem?
#395 [09:41] <AllrounderTEAM> i have get a code
#396 [09:41] <AllrounderTEAM> but when i click on redeem
#397 [09:41] <AllrounderTEAM> i get a error on the microsoft page
#398 [09:42] <CubeTheThird> AllrounderTEAM, what's the error?
#399 [09:42] <AllrounderTEAM> that i have to login, but i already login
#400 [09:43] <CubeTheThird> AllrounderTEAM, logout and back in then
#401 [09:43] <AllrounderTEAM> i tried it already
#402 [09:43] * Trazylu [Trazylu@notlogged] has joined #minecrafthelp
#403 [09:43] <AllrounderTEAM> but i can try it again
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#405 [09:43] <AllrounderTEAM> wait a secound
#406 [09:44] <AllrounderTEAM> no the error is there
#407 [09:45] <CubeTheThird> AllrounderTEAM, hmm you might want to contact Microsoft support in that case
#408 [09:45] <CubeTheThird> .g microsoft support
#409 [09:45] <ExtremeBot> CubeTheThird: https://support.microsoft.com/ — Microsoft Support — Microsoft Help and Support provides support for Microsoft products. Find solutions for top issues, common problems or get support from a professional.
#410 [09:45] * eduardafontesalves [eduardafontesalves@notlogged] has quit. (Ping timeout: 204 seconds)
#411 [09:45] <AllrounderTEAM> it is possible that the error cam because i am from germany
#412 [09:45] <AllrounderTEAM> *came
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#414 [09:48] <AllrounderTEAM> hello???
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#416 [09:51] <CubeTheThird> AllrounderTEAM, I have no idea. We don't often deal with the windows 10 edition because microsoft is responsible for their accounts
#417 [09:59] <AllrounderTEAM> i am in the call center
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#420 [10:03] <xXLapenLPXx> System Information ------------------ Time of this report: 10/1/2015, 16:57:00 Machine name: LAPENLP-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: German (Regional Setting: German) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. BIOS: BIOS Date: 01/17/14 18:16:45 Ver: 04.06.05
#421 [10:04] <CubeTheThird> xXLapenLPXx, paste it onto http://paste.ubuntu.com and give the URL here.
#422 [10:06] <xXLapenLPXx> we were already there
#423 [10:07] <xXLapenLPXx> ???
#424 [10:07] <CubeTheThird> xXLapenLPXx, then please give the link to your paste here
#425 [10:07] <xXLapenLPXx> ok
#426 [10:07] <xXLapenLPXx> http://paste.ubuntu.com/12632139/
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#428 [10:08] <CubeTheThird> xXLapenLPXx, one moment
#429 [10:08] <xXLapenLPXx> okay
#430 [10:08] <CubeTheThird> xXLapenLPXx, is that a laptop or desktop computer?
#431 [10:09] <xXLapenLPXx> desktop computer
#432 [10:09] <xXLapenLPXx> ;D
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#434 [10:09] <CubeTheThird> xXLapenLPXx, download and install http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#435 [10:10] <xXLapenLPXx> thanks
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#437 [10:12] <AllrounderTEAM> hello
#438 [10:12] <AllrounderTEAM> bye
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#449 [10:22] <Fon> please some one can help me ? i cant open my minecraft, and i think its because bad card drivers, but i already uptade that, and still not open, my ubunto paste: http://paste.ubuntu.com/12632226/
#450 [10:23] <CubeTheThird> Fon, one momnet
#451 [10:23] <CubeTheThird> *moment
#452 [10:23] <CubeTheThird> Fon, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#453 [10:24] * xXLapenLPXx [xXLapenLPXx@notlogged] has quit. (Quit: Web client closed)
#454 [10:27] <Fon> so i cant play minecraft in windows 10 ? i need to buy a new graphics card or downgrade to windows 7 ?
#455 [10:28] <CubeTheThird> Fon, that's right. Your graphics card is not compatible with windows 10
#456 [10:30] * spacepuppet565 [spacepuppet565@notlogged] has joined #minecrafthelp
#457 [10:32] <spacepuppet565> i am trying to redem a code and it is not leting me
#458 [10:33] * TaDeJ100 [TaDeJ100@notlogged] has joined #minecrafthelp
#459 [10:33] <TaDeJ100> Hello anyone here to help me with my minecraft problem?
#460 [10:34] <spacepuppet565> what is your problem
#461 [10:35] <TaDeJ100> When i click multiplayer my game freeze and i can't do anything i try to upgrade java downgrade java i deleted .minecraft Nothing works
#462 [10:35] <spacepuppet565> can you skype me
#463 [10:35] * Grimm_Book [Grimm_Book@notlogged] has joined #minecrafthelp
#464 [10:35] <Lord_Ralex> spacepuppet565, .....why?
#465 [10:35] * imapkbeast [imapkbeast@notlogged] has joined #minecrafthelp
#466 [10:35] <Grimm_Book> Anyone else having trouble logging in, and they're telling you it's not them?
#467 [10:35] <TaDeJ100> i can but be advised mic is not working we can still chat on skype right?
#468 [10:36] <spacepuppet565> yes
#469 [10:36] <Lord_Ralex> TaDeJ100, you have 0 reason to use skype
#470 [10:36] <spacepuppet565> what is you name on skype
#471 [10:36] <Grimm_Book> Its a load of crap, they tell me to tell my ISP its their fault.
#472 [10:36] <imapkbeast> who do i talk to about the whole windows10 not being able to load minecraft issue
#473 [10:36] <TaDeJ100> Why Lord?
#474 [10:36] <Lord_Ralex> TaDeJ100, we do not use Skype for support
#475 [10:36] <mattym> .mcstatus
#476 [10:36] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#477 [10:36] <Grimm_Book> this isnt for windows 10 is it?
#478 [10:37] <mattym> Grimm_Book, No issues on Mojangs end for servers
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#481 [10:37] <mattym> Grimm_Book, What happens when you try to log in?
#482 [10:37] <TaDeJ100> What do you use?
#483 [10:37] <spacepuppet565> are we skypeing
#484 [10:37] * Fon [Fon@notlogged] has quit. (Quit: Web client closed)
#485 [10:37] <Lord_Ralex> TaDeJ100, we use this channel. State your problem, and wait for someone to help you.
#486 [10:37] <imapkbeast> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ who do i talk to about this?
#487 [10:37] <Grimm_Book> well the plethora of others on twitter would say they do have issues with thier servers.
#488 [10:37] <TaDeJ100> Already did that
#489 [10:38] <mattym> imapkbeast, Do you have the link to your dxdiag report? If so please post the link in this chat.
#490 [10:38] <imapkbeast> i got all the stuff done idk where i'm supposed to get the help tho
#491 [10:38] <TaDeJ100> space
#492 [10:38] <imapkbeast> yes
#493 [10:38] <Grimm_Book> says the username and password are wrong, on every launcher
#494 [10:38] <imapkbeast> http://paste.ubuntu.com/12632306/
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#496 [10:38] <spacepuppet565> yes
#497 [10:38] <TaDeJ100> what is your skype?
#498 [10:38] * Lord_Ralex kicked TaDeJ100 from #minecrafthelp (Reason: aDeJ100 :TaDeJ100)
#499 [10:38] * Lord_Ralex kicked spacepuppet565 from #minecrafthelp (Reason: pacepuppet565 :spacepuppet565)
#500 [10:38] <mattym> Grimm_Book, If you go to log in at account.mojang.com/me what happens?
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#504 [10:39] <mattym> imapkbeast, One moment
#505 [10:39] <TaDeJ100> Lord
#506 [10:39] <spacepuppet565> oliver.brailsford
#507 [10:39] <Grimm_Book> persistent bunch
#508 [10:39] <imapkbeast> ok
#509 [10:39] <TaDeJ100> ok thanks
#510 [10:39] <spacepuppet565> is m skype
#511 [10:39] <Lord_Ralex> TaDeJ100, did "we do not use Skype for support" mean nothing
#512 [10:39] <TaDeJ100> Sorry
#513 [10:39] <mattym> kb
#514 [10:39] <spacepuppet565> skype me
#515 [10:39] * Lord_Ralex kicked spacepuppet565 from #minecrafthelp (Reason: pacepuppet565 :Here is the door)
#516 [10:39] <Grimm_Book> so who else is calling shenanigans on mojang servers "working fine"?
#517 [10:40] <Lord_Ralex> Grimm_Book, they are working fine.
#518 [10:40] <mattym> Grimm_Book, Did you check the site like i said?
#519 [10:40] <Clock> ??> Grimm_Book login/throttle
#520 [10:40] <Absol> Grimm_Book: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#521 [10:40] <Absol> Grimm_Book: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#522 [10:40] <imapkbeast> brb
#523 [10:40] <mattym> imapkbeast, wait
#524 [10:40] <mattym> imapkbeast, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version ofWindows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#525 [10:40] <Grimm_Book> ITs not me, the password hasnt changed, my username hasnt changed
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#527 [10:40] <Grimm_Book> there are several others on twitter telling @mojangsupport the same thing
#528 [10:41] <mattym> Grimm_Book, Read what Absol wrote, that is your issue. Servers are fine, people on twitter are morons
#529 [10:41] <Grimm_Book> how can it be "my ISP' like @mojangsupport says if its not just me!?
#530 [10:41] <Grimm_Book> I read it and its not helping
#531 [10:42] <imapkbeast> ooooh
#532 [10:42] <mattym> Grimm_Book, Cause others may have "your" ISP and may also have an issue, but the error you are getting suggests the throttle
#533 [10:42] <imapkbeast> alright
#534 [10:42] <mattym> Grimm_Book, The message isnt meant to help the sitituation, only inform you of whats going on and what you need to do/not do
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#537 [10:44] <TaDeJ100> Lord
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#539 [10:46] <TaDeJ100> When i click multiplayer minecraft freeze then stop responding i deleted java reinstal i deleted .minecraft i reinstal minecraft for 14x times nothing helps anyone got idea what this can be?
#540 [10:47] <TaDeJ100> i have no mods i never had premium minecraft
#541 [10:47] <TaDeJ100> i have premium minecraft
#542 [10:47] <TaDeJ100> I never had mods
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#549 [11:02] <kelvin> oke
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#551 [11:02] <kelvin> help mij alstublieft
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#559 [11:09] <Kegel100> kann hier einer deutsch?
#560 [11:09] <DzenanHD> kako da skinem minecraft
#561 [11:10] <DzenanHD> help
#562 [11:10] <Kegel100> german?
#563 [11:10] <DzenanHD> ne
#564 [11:10] <DzenanHD> ja sam balkanac
#565 [11:11] <DzenanHD> koj balkanac
#566 [11:11] <cookie559> Hi can i register to user to one paid accouns?
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#568 [11:11] <mattym> cookie559, Did you mean two users?
#569 [11:11] <cookie559> yes
#570 [11:11] <mattym> cookie559, No you cannot
#571 [11:11] <cookie559> thanks
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#573 [11:12] <DzenanHD> ---- Minecraft Crash Report ---- // Would you like a cupcake? Time: 1/10/15 18:11 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306)
#574 [11:13] <DzenanHD> IMAL KO SERVER
#575 [11:13] <DzenanHD> mineplex
#576 [11:13] <DzenanHD> accaunt
#577 [11:13] <DzenanHD> help
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#579 [11:17] <Denice> I
#580 [11:17] <Denice> nee
#581 [11:18] <Denice> I need help with my son's mine craft log in account
#582 [11:18] <Denice> I don't remember the security questions
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#585 [11:20] <Kegel100> deutsch?
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#590 [11:23] <Natblock> my minecrtaft wont open because I updated to windows 10 my DxDiag is: http://paste.ubuntu.com/12632538/
#591 [11:23] <Natblock> thank you for your help
#592 [11:23] <mattym> Natblock, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#594 [11:24] <Natblock> oh,thanks anyway
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#618 [12:09] <Axel_> i have a problem with my minecraft launcher. I just upgraded to os x el capitan, i updated to minecraft launcher 1.6.44 and when i open it, i am greeted with a blank launcher
#619 [12:10] * JustinJr16 [JustinJr16@notlogged] has joined #minecrafthelp
#620 [12:10] <JustinJr16> I keep getting this crash log when trying to run minecraft.
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#622 [12:11] <JustinJr16> Exception in thread "main" java.lang.UnsatisfiedLinkError: C:\Users\JustinJr\AppData\Roaming\.minecraft\versions\1.8.8\1.8.8-natives-3411636016054\lwjgl64.dll: Can't find dependent libraries
#623 [12:13] * SuperBurgerMan [SuperBurgerMan@notlogged] has joined #minecrafthelp
#624 [12:13] <JustinJr16> Does anyone know how to fix this crash? I have tried reinstalling but nothing worked
#625 [12:13] <SuperBurgerMan> Can someone tell me the status of my account?
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#628 [12:15] <JustinJr16> SuperBurgerMan do you know how to fix this crash Exception in thread "main" java.lang.UnsatisfiedLinkError: C:\Users\JustinJr\AppData\Roaming\.minecraft\versions\1.8.8\1.8.8-natives-3969452139065\lwjgl64.dll: Can't find dependent libraries
#629 [12:16] <SuperBurgerMan> No
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#631 [12:17] <Axel_> just upgraded to os x el capitan, and to launcher 1.6.44, and the launcher is blank when i open it
#632 [12:17] <SuperBurgerMan> Can someone tell me the status of my account?
#633 [12:17] * J0rd4n [J0rd4n@notlogged] has joined #minecrafthelp
#634 [12:18] <JustinJr16> Axel what OS do you have? mac, linux or etc...
#635 [12:18] <Axel_> mac os x el capitan
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#639 [12:19] <CreepSonZ> hi
#640 [12:19] <JustinJr16> Axel did you download the Minecraft_legacy.dmg
#641 [12:19] <Axel_> what is that?
#642 [12:20] <JustinJr16> or did you download the Minecraft.dmg
#643 [12:20] <CreepSonZ> I can't understand why i had only 9.5/20 on an exam about equations, because i know how to do equations...
#644 [12:20] <Axel_> minecraft.dmg automatically downloaded in mac os x yosemite and i just installed it now under el capitan
#645 [12:20] <CreepSonZ> I didn't have the text
#646 [12:21] <CreepSonZ> test*
#647 [12:21] <SuperBurgerMan> Can someone tell me the status of my account?
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#649 [12:21] <JustinJr16> Axel if you are having the problems with the blank launcher screen try downloading the older mac minecraft version
#650 [12:21] <SuperBurgerMan> I think my account got hacked
#651 [12:21] <SuperBurgerMan> Can someone tell me the status of my account?
#652 [12:21] <Clock> SupaHam, why do you think that?
#653 [12:22] <Clock> ??> JustinJr16 launcher/log
#654 [12:22] <Absol> JustinJr16: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#655 [12:22] <Absol> JustinJr16: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#656 [12:22] <JustinJr16> my crash log is Exception in thread "main" java.lang.UnsatisfiedLinkError: C:\Users\JustinJr\AppData\Roaming\.minecraft\versions\1.8.8\1.8.8-natives-3969452139065\lwjgl64.dll: Can't find dependent libraries
#657 [12:23] <JustinJr16> let me get full crash log
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#661 [12:23] <JustinJr16> here is the link to crash log http://paste.ubuntu.com/12633055/
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#664 [12:24] <Clock> JustinJr16, please follow Absol's instructions and get us the launcher log
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#666 [12:24] <SuperBurgerMan> Can someone tell me the status of my account?
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#669 [12:24] <Clock> SuperBurgerMan, minecraft username?
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#672 [12:25] <mss6000> when I play the game goes to full screen. I can`t see the button toolbar and I can`t minimize it. Can you help me?
#673 [12:25] * Oskar_B [Oskar_B@notlogged] has quit. (Client Quit)
#674 [12:25] <Clock> mss6000, which operating system?
#675 [12:25] <mss6000> windows 8
#676 [12:26] <Clock> mss6000, there is no toolbar when you're in fullscreen
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#678 [12:26] * tumbleweed is now known as bildramer
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#683 [12:27] <lilac> hello
#684 [12:27] <mss6000> I know but how do I change from full screen. When I used to play last week it wasn`t in full screen. I don`t know what happend or how I quit full screen??
#685 [12:27] * hdgames54321 [hdgames54321@notlogged] has joined #minecrafthelp
#686 [12:27] <lilac> well
#687 [12:27] <Clock> mss6000, press f11
#688 [12:27] <Sebastian> i dont get anny confirm mail on my new acc
#689 [12:27] <lilac> press f11
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#691 [12:28] <Clock> Sebastian, did you check the spam folder?
#692 [12:28] <mss6000> I have tried that but it didn`t work. Do I have to do it in the game?
#693 [12:28] <lilac> cubethethird
#694 [12:28] <JustinJr16> Clock did you get the crash log?
#695 [12:28] * AlexPhil1329 [AlexPhil1329@notlogged] has joined #minecrafthelp
#696 [12:28] <lilac> i did
#697 [12:28] <lilac> help!
#698 [12:28] <Sebastian> yes
#699 [12:28] <Clock> JustinJr16, you only posted the game output, we need the launcher log
#700 [12:28] <lilac> aahhhhhahhahahahaahhhaahhahahahaha
#701 [12:28] <Clock> mss6000, try Fn+f11
#702 [12:28] <lilac> aaaaaaaaaaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
#703 [12:29] <lilac> ss
#704 [12:29] <lilac> ss
#705 [12:29] <lilac> ss
#706 [12:29] <lilac> ssss
#707 [12:29] * Absol kicked lilac from #minecrafthelp (Reason: ilac :Stop spamming)
#708 [12:29] <JustinJr16> ok let me get the launcher log real quick
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#711 [12:30] <AlexPhil1329> I need help http://paste.ubuntu.com/12633081/plain/
#712 [12:30] <Sebastian> the email adress sterts whit edwin.ekehov is the . the problem ?
#713 [12:30] <mss6000> i just tried that and then it goes out of full screen but is way to small. When I played earlier the game was on the whole screen but not full screen. Do you understand (I`m not very good at writing english :-) )
#714 [12:30] <JustinJr16> here is the log http://paste.ubuntu.com/12633252/
#715 [12:31] <Clock> AlexPhil1329, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#716 [12:31] <Clock> Sebastian, no
#717 [12:32] <AlexPhil1329> ok
#718 [12:32] <Clock> Sebastian, which email provider?
#719 [12:32] * AlexPhil1329 [AlexPhil1329@notlogged] has quit. (Client Quit)
#720 [12:32] <Sebastian> hotmail.com
#721 [12:33] <Clock> ??> mss6000 options/delete
#722 [12:33] <Absol> mss6000: You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the file called options.txt.
#723 [12:33] <Clock> Sebastian, try a different email provider like gmail
#724 [12:34] <Sebastian> so u mean that the provider is the problem ??
#725 [12:34] <SuperBurgerMan> Can someone tell me the status of my account?
#726 [12:34] <SuperBurgerMan> Can someone tell me the status of my account?
#727 [12:34] <SuperBurgerMan> Can someone tell me the status of my account?
#728 [12:34] <SuperBurgerMan> Can someone tell me the status of my account?
#729 [12:34] * Absol kicked SuperBurgerMan from #minecrafthelp (Reason: uperBurgerMan :Stop spamming)
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#731 [12:34] <Clock> Sebastian, yes
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#733 [12:35] <Bonnex> I NEED HELP
#734 [12:35] <Clock> Bonnex, then read the bold red entry message first
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#736 [12:36] <JustinJr16> Absol what do you think is wrong with my crash log?
#737 [12:36] <Justme> hello does anyone else got same problem as me? I can't loggin to my account or change password/email
#738 [12:37] <Justme> hello does anyone else got same problem as me? I can't loggin to my account or change password/email
#739 [12:37] <JustinJr16> sorry i do not Justme
#740 [12:37] <Justme> alright
#741 [12:37] <Justme> and mojang support doesn't even reply :(
#742 [12:38] <JustinJr16> Do you remember which email you used?
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#744 [12:41] <JustinJr16> Clock do you need the crash log for me?
#745 [12:41] <JustinJr16> Clock do you need the crash log for me?
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#748 [12:42] <Clock> ??> JustinJr16 win/java/reinst
#749 [12:43] <Absol> JustinJr16: You need to reinstall Java.
#750 [12:43] <Absol> JustinJr16: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#751 [12:44] <JustinJr16> i uninstalling right now
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#754 [12:45] <JustinJr16> which should i reinstall, Windows online or offline?
#755 [12:45] <Clock> offline
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#757 [12:46] <JustinJr16> my computer is 64-bit too so reinstall windows offline(64-bit)?
#758 [12:46] * DerpTDG [DerpTDG@notlogged] has joined #minecrafthelp
#759 [12:46] <mattym> JustinJr16, Make sure you use the offline 64-bit
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#762 [12:46] <JustinJr16> ok thanks
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#765 [12:47] <unclekiki123> hi does any one know of any software that stops lag in minecraft
#766 [12:47] <JustinJr16> running jav installer now.
#767 [12:47] <mattym> unclekiki123, No thats not how it works
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#769 [12:48] <JustinJr16> unclekiki123 what is your computers data for your ram?
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#773 [12:49] <JustinJr16> Clock after reinstalling, is there any thing else i need to do?
#774 [12:49] * DerpTDG [DerpTDG@notlogged] has joined #minecrafthelp
#775 [12:49] <Clock> try mc
#776 [12:49] * DerpTDG [DerpTDG@notlogged] has quit. (Client Quit)
#777 [12:49] <JustinJr16> same crash log
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#780 [12:50] <mattym> JustinJr16, Can you get a link to the crash log again?
#781 [12:50] <JustinJr16> yes give me one sec
#782 [12:52] <JustinJr16> here is the launcher log for the crash http://paste.ubuntu.com/12633704/plain/
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#784 [12:52] <mattym> JustinJr16, What about the actual crash log that pops up?
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#786 [12:53] <Jmile> can someone help me with a mod crash
#787 [12:53] <mattym> ??> Jmile mods
#788 [12:53] <Absol> Jmile: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#789 [12:53] <Absol> Jmile: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#790 [12:53] <JustinJr16> here is the crash log http://paste.ubuntu.com/12633714/plain/
#791 [12:54] <Jmile> i dont know what mod is the issue
#792 [12:54] <Jmile> or i would have done that
#793 [12:54] <JustinJr16> Jmile the launcher should have a website forum to where you can psot your crash logs
#794 [12:54] <Jmile> spent days trying to find the one that is causing crash
#795 [12:54] <mattym> Jmile, Well we cant assist, try the forge support sources, they will likely be able to figure it out
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#797 [12:56] <JustinJr16> mattym see where in the crash log it says Exception in thread "main" java.lang.UnsatisfiedLinkError: C:\Users\JustinJr\AppData\Roaming\.minecraft\versions\1.8.8\1.8.8-natives-6567638965711\lwjgl64.dll: Can't find dependent libraries
#798 [12:56] <mattym> JustinJr16, Yes, trying to figure out what may be the issue
#799 [12:56] <JustinJr16> i have even tried installing the libraries folders and other minecraft folders
#800 [12:56] <mattym> ??> JustinJr16 win/reinst
#801 [12:56] <Absol> JustinJr16: You may need to reinstall the locally installed files that Minecraft puts into place.
#802 [12:56] <Absol> JustinJr16: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#803 [12:57] <mattym> JustinJr16, Can you try the instructions Absol just sent
#804 [12:57] * Eduardamerib [Eduardamerib@notlogged] has joined #minecrafthelp
#805 [12:57] <JustinJr16> i do not have a save folder in the .minecraft folder
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#807 [12:58] <Clock> then you don't have to worry about it
#808 [12:58] <JustinJr16> so just delete everything?
#809 [12:58] <Clock> yes
#810 [12:59] <JustinJr16> after deleting should i try a reinstall of minecraft?
#811 [12:59] <Kyle> Hi, I am currently trying to play on VoidsWrath and need to be able to log into my original minecraft/mojang (because I already migrated it) account to play. For some reason I can reset my password, the mojang site recognizes that I have an account linked to my email, but then even after resetting my password I cannot log into the mojang site
#812 [12:59] <Clock> try mc first
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#815 [13:00] <Clock> ??> Kyle login/throttle
#816 [13:00] <Absol> Kyle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#817 [13:00] <Absol> Kyle: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#818 [13:00] <mattym> JustinJr16, After the delete, just start the launcher again
#819 [13:00] <mattym> JustinJr16, Let me know if it starts properly or not
#820 [13:00] <unclekiki123> does any one know the best way to stop minecaft lag on a prety rubbish computer
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#822 [13:00] <JustinJr16> ok mattym i will let you know.
#823 [13:01] <Kyle> Thanks Absol. Is it a problem that I ahve been trying incessantly for like 15 minutes? lol
#824 [13:01] * Chromaryu is now known as Chroma|Dreamin
#825 [13:01] <unclekiki123> does any one know the best way to stop minecaft lag on a prety rubbish computer
#826 [13:02] <mattym> unclekiki123, Get a new computer
#827 [13:02] <unclekiki123> yeah will its not as easy as that iv not got a lt of money
#828 [13:03] <unclekiki123> any one else who can actully help
#829 [13:04] <mattym> unclekiki123, As you said, if its a rubish computer, there isnt much you can do
#830 [13:04] <unclekiki123> can i show you what type of computer and you can tell me if its actually good
#831 [13:05] <Clock> ??> unclekiki123 win/dxdiag
#832 [13:05] <Absol> unclekiki123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#833 [13:05] <unclekiki123> whats this for absol?
#834 [13:05] <mattym> unclekiki123, Gets the important details of the computer
#835 [13:06] <unclekiki123> o ok but do you want it mattym
#836 [13:06] * Gradin12000 [Gradin12000@notlogged] has joined #minecrafthelp
#837 [13:06] <JustinJr16> i started the launcher, it says can't connect to minecraft.net (Not Donwloaded)
#838 [13:07] <mattym> JustinJr16, OK, what antivirus software are you using?
#839 [13:07] <GreyVulpine> Use a different launcher. You're using the very old, very outdated launcher.
#840 [13:07] <unclekiki123> mattym?????
#841 [13:07] <GreyVulpine> http://www.minecraft.net/download -- Use the launcher there.
#842 [13:07] <Gradin12000> hi.. uum see i have an account tht was hacked=GamerX12000.. if you see it on any server pls report him
#843 [13:07] <JustinJr16> i have Norton 360 installed
#844 [13:07] <mattym> unclekiki123, Yes, follow the directions from Absol
#845 [13:07] <unclekiki123> ok 2 secs
#846 [13:07] <Gradin12000> BRUH
#847 [13:07] <GreyVulpine> Gradin12000 - We have nothing to do with accounts here.
#848 [13:07] <mattym> ??> JustinJr16 av/norton
#849 [13:07] <Absol> JustinJr16: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#850 [13:07] <GreyVulpine> Gradin12000 - Nobody here works for Mojang, and as such, cannot take any action
#851 [13:08] <Gradin12000> damn it
#852 [13:08] <Gradin12000> but any help on how i can get it back? mojang has been useless so far
#853 [13:08] * Kyle [Kyle@notlogged] has quit. (Quit: Web client closed)
#854 [13:08] <GreyVulpine> Only Mojang can help you get it back
#855 [13:08] * SuperGeniusMan [SuperGeniusMan@notlogged] has joined #minecrafthelp
#856 [13:09] <Gradin12000> ok thnx :)
#857 [13:09] <JustinJr16> i uninstalled it
#858 [13:10] <JustinJr16> now which minecraft download should i do for windows?
#859 [13:10] <mattym> JustinJr16, Restart the PC, then also make sure to update the game launcher
#860 [13:10] <mattym> JustinJr16, Use the installer that ends in .msi
#861 [13:10] <JustinJr16> ok thanks i will restart the computer now
#862 [13:10] <unclekiki123> http://paste.ubuntu.com/12633783/ there you go mattym
#863 [13:10] * JustinJr16 [JustinJr16@notlogged] has quit. (Quit: Web client closed)
#864 [13:11] <mattym> unclekiki123, Yeah, its quite old, not really much you can do to help with the issue
#865 [13:11] <SuperGeniusMan> I got a free code for the minecraft beta edition and when I try to redeem it it says, "You are not logged in. Please login before redeeming a token."
#866 [13:11] <unclekiki123> awwwww really???
#867 [13:12] <GreyVulpine> Yes, agreed. You're better off looking into a newer computer.
#868 [13:12] <unclekiki123> your having a giggle
#869 [13:12] <unclekiki123> well then thanks
#870 [13:13] <GreyVulpine> SuperGeniusMan - Please log into your Window's Live account before redeeming the token
#871 [13:13] <SuperGeniusMan> The only problem is that I'm logged into a windows 10 computer under the same microsoft account as my xbox live, windows store, and email
#872 [13:13] * unclekiki123 [unclekiki123@notlogged] has quit. (Quit: Web client closed)
#873 [13:14] <SuperGeniusMan> Could you give me a link tothe Window's live account that I'm somehow not logged into?
#874 [13:14] <mattym> SuperGeniusMan, You need to log into your mojang account on the website, then hit the Redeem button for the Windows 10 Edition, from there you will need to log into the microsoft account you use for xbox
#875 [13:14] <SuperGeniusMan> I did that ^ and it says the error that I noted earlier
#876 [13:15] <SuperGeniusMan> t
#877 [13:15] <GreyVulpine> SuperGeniusMan - Beyond that, I don't think anybody here can help you with redemption issues.
#878 [13:15] <SuperGeniusMan> weird right?
#879 [13:15] <GreyVulpine> Strange indeed.
#880 [13:17] * Bella_Nicole [Bella_Nicole@notlogged] has joined #minecrafthelp
#881 [13:17] <SuperGeniusMan> Do I have to have a gold xbox live account or something?
#882 [13:17] * Bella_Nicole [Bella_Nicole@notlogged] has quit. (Client Quit)
#883 [13:17] <mattym> SuperGeniusMan, No
#884 [13:18] <mattym> SuperGeniusMan, Try using a different web browser to complete the redemption
#885 [13:18] <SuperGeniusMan> so maybe the default edge browser
#886 [13:18] * Bella_Nicole [Bella_Nicole@notlogged] has joined #minecrafthelp
#887 [13:18] * HawkeyeAU [HawkeyeAU@notlogged] has joined #minecrafthelp
#888 [13:18] <mattym> SuperGeniusMan, Worth a try
#889 [13:18] <HawkeyeAU> Hello?
#890 [13:19] <HawkeyeAU> Having a problem with Optifine, heres the error that's coming up (http://prntscr.com/8mma5t) and ideas?
#891 [13:20] <mattym> HawkeyeAU, Did you bother to read the channel topic?
#892 [13:20] <HawkeyeAU> Yes
#893 [13:20] * Dario [Dario@notlogged] has joined #minecrafthelp
#894 [13:20] <SuperGeniusMan> Sorry, an unexpected error has occurred. The error has been recorded and we will investigate. Please try to redeem your code later.
#895 [13:21] <SuperGeniusMan> ^the error message I got on the edge browser
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#897 [13:21] <Dario> http://paste.ubuntu.com/12633798/plain/
#898 [13:21] <Dario> What do i do
#899 [13:22] <Dario> http://paste.ubuntu.com/12633798/
#900 [13:23] <Bella_Nicole> Hey guys, im at a loss here. I know i cannot ask about Optifine in here but this is my only shot. My friend is having an error concerning Java and Optifine, Could someone take a look at this screenshot and see : http://prntscr.com/8mma5t Thank you
#901 [13:24] <Clock> Bella_Nicole, looks to me like an issue with optifine
#902 [13:24] <Dario> WAIT i just realised nobody knows anything people just asks questions and nobody answers
#903 [13:24] <mattym> Dario, Download and Install the first file from this page https://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2032
#904 [13:25] <mattym> Bella_Nicole, Search for Optifines help resources and ask there
#905 [13:26] * Dalexious [Dalexious@notlogged] has joined #minecrafthelp
#906 [13:26] <Bella_Nicole> @Clock. Do you think it would a problem because my friend has Windows 10
#907 [13:26] <mattym> Bella_Nicole, What do you not understand about we dont support mods
#908 [13:27] * JustinJr16 [JustinJr16@notlogged] has joined #minecrafthelp
#909 [13:27] <Clock> Bella_Nicole, ok, does your friend having issues without optifine?
#910 [13:27] <JustinJr16> Clock are you here?
#911 [13:27] <Bella_Nicole> Rude. Well im sorry but i thought i could ask
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#913 [13:27] <Dario> mattym
#914 [13:27] <JustinJr16> i have done everything and i still get the same crash log
#915 [13:28] * SuperGeniusMan [SuperGeniusMan@notlogged] has quit. (Quit: Web client closed)
#916 [13:28] <Dario> it is not working mattym
#917 [13:30] <Dalexious> Hello. I installed MC on my kids computer and am unable to launch. I keep getting a java runtime enviroment fatal error. I've reinstalled java, updated video card, searched everywhere online, yet can't find a solution. Any advice?
#918 [13:30] <Clock> ??> Dalexious launcher/game-output
#919 [13:30] <Absol> Dalexious: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#920 [13:30] <Absol> Dalexious: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#921 [13:31] <Dalexious> k one sec
#922 [13:31] <Dario> ALL ADMINS ARE HACKERS
#923 [13:31] * marv_25 [marv_25@notlogged] has joined #minecrafthelp
#924 [13:31] <Bugboy1028> Dario... wat?
#925 [13:31] <Dario> THEY TRIED TO TRICK ME TO DOWNLOAD A VIRUS
#926 [13:32] <Dario> Well it is not gonna work
#927 [13:32] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#928 [13:32] <Bugboy1028> Dario, We're trying to help you out
#929 [13:32] <Bugboy1028> If you dont want help, dont come here
#930 [13:32] <Dario> then give me advice
#931 [13:32] <Bugboy1028> We ALREADY did.
#932 [13:32] <Bugboy1028> You decided to not do it
#933 [13:32] <Dario> http://paste.ubuntu.com/12633798/
#934 [13:33] <Dario> That page is virus full
#935 [13:33] * Lord_Ralex kicked Dario from #minecrafthelp (Reason: ario :Then go away)
#936 [13:33] <Bugboy1028> wait.
#937 [13:33] <Bugboy1028> WHAT?
#938 [13:33] <Bugboy1028> well, he pissed me off anyways.
#939 [13:34] <Dalexious> K here it is http://paste.ubuntu.com/12633884/
#940 [13:34] <marv_25> my minecraft launcher says SocketExpantion: Premission denied: connect
#941 [13:34] <mattym> marv_25, Do you know how to open the Command Prompt (cmd)?
#942 [13:34] <marv_25> yes
#943 [13:35] <Bugboy1028> marv_25, you sure?
#944 [13:35] <mattym> marv_25, Open it, type this then press enter: netsh winsock reset
#945 [13:35] <mattym> marv_25, If it works, should ask you to restart
#946 [13:35] <marv_25> okey
#947 [13:35] <Bugboy1028> hold on
#948 [13:35] * quina [quina@notlogged] has joined #minecrafthelp
#949 [13:35] <Bugboy1028> marv_25, you will need to have admininister power to do it
#950 [13:35] * Gradin12000 [Gradin12000@notlogged] has quit. (Ping timeout: 204 seconds)
#951 [13:35] <mattym> marv_25, If it asks you to restart, do so, then try the game again
#952 [13:36] <mattym> marv_25, If it doesnt work let us know
#953 [13:36] <Dalexious> Absol any ideas?
#954 [13:36] <quina> hello i am trying to download the crazy craft mod pack into my computer
#955 [13:36] <marv_25> okey i will try thank you
#956 [13:37] <mattym> ??> quina mods
#957 [13:37] <Absol> quina: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#958 [13:37] <Absol> quina: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#959 [13:37] <mattym> ??> Dalexious gpu/intel/ig4
#960 [13:37] <Absol> Dalexious: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#961 [13:37] <Absol> Dalexious: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#962 [13:37] <Bugboy1028> quina, google is your friend for this
#963 [13:38] <Dalexious> k. Thanks, its my kids laptop so I fugured as much. DO I just go to minecraft.net and download the older version?
#964 [13:38] <quina> i haven't been able to use it yet . Do I meet to have minecraft downloaded in the computer as well to use crazy craft?
#965 [13:38] <mattym> Dalexious, No, one sec
#966 [13:38] <mattym> ??> Dalexious launcher/change-version
#967 [13:38] <Absol> Dalexious: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#968 [13:38] <mattym> Dalexious, Follow the directions from Absol to change the version
#969 [13:39] * JustinJr16 [JustinJr16@notlogged] has quit. (Ping timeout: 204 seconds)
#970 [13:39] <quina> ….need to have mine craft….
#971 [13:39] <mattym> quina, Yeah thats kinda the point
#972 [13:39] <Dalexious> ok great. Should have come here first instead of wasting hours doing my own tech support.
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#975 [13:41] <quina> this is for my son so as you see i know nothing about it!!! so to use crazy craft mods i need to download mine craft before? correct?
#976 [13:42] <mattym> quina, Yes, a modification for a game (any game) sorta requires the game to be installed
#977 [13:42] <quina> ok what version should I install?
#978 [13:42] <mattym> quina, You will have to figure that out, as you were told we dont assist with mdos
#979 [13:43] <quina> no Im asking what version of mine craft should I download?
#980 [13:43] <mattym> quina, That will depend on the mod, and thus you will need to figure it out for yourself
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#983 [13:43] <quina> how many versions of mine craft are there?
#984 [13:44] <itayoba> hi
#985 [13:44] * marv_25 [marv_25@notlogged] has quit. (Ping timeout: 204 seconds)
#986 [13:44] <mattym> quina, More than i care to count
#987 [13:44] * itayoba [itayoba@notlogged] has quit. (Client Quit)
#988 [13:44] <quina> you are quite rude
#989 [13:44] <CreepHunter369> Hi one admin game it's on?
#990 [13:44] <quina> thank u for your unhelp!!!!
#991 [13:44] <CreepHunter369> Hi one admin game it's on?
#992 [13:46] * CreeperHunter369 [CreeperHunter369@notlogged] has joined #minecrafthelp
#993 [13:47] <Bugboy1028> CreepHunter369, admin?
#994 [13:48] * Mathias [Mathias@notlogged] has joined #minecrafthelp
#995 [13:48] <CreeperHunter369> Sorry guys for disturbing. My account was stolen.And I try everthing to recover. But it didn't work.Any ideea?
#996 [13:48] * Clock [Clock@notlogged] has quit. (Read error: Connection reset by peer)
#997 [13:50] <mattym> ??> CreeperHunter369 mojang/email
#998 [13:50] <Absol> CreeperHunter369: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#999 [13:50] <Absol> CreeperHunter369: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1000 [13:50] <mattym> CreeperHunter369, Fill out the form Absol linked you
#1001 [13:51] * itayoba [itayoba@notlogged] has joined #minecrafthelp
#1002 [13:52] <itayoba> ?
#1003 [13:52] <itayoba> hi
#1004 [13:52] <itayoba> can someone please help/
#1005 [13:52] <itayoba> ?
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#1007 [13:53] <CreeperHunter369> I have done that some minutes ago.Anyway,I'll wait.Thank you
#1008 [13:53] * Dalexious [Dalexious@notlogged] has quit. (Ping timeout: 204 seconds)
#1009 [13:54] <itayoba> I just bought the game installed it and it crashes. in my log file it says: A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x489d3e88, pid=5952, tid=5852 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 ) # Problematic frame: # C [ig4dev32.dll+0x3e88] # # Failed to write core dum
#1010 [13:55] <mattym> ??> itayoba gpu/intel/ig4
#1011 [13:55] <Absol> itayoba: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#1012 [13:55] <Absol> itayoba: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1013 [13:55] * CreeperHunter369 [CreeperHunter369@notlogged] has quit. (Quit: Web client closed)
#1014 [13:55] <itayoba> trying it :-)
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#1016 [13:58] * CreepHunter369 [CreepHunter369@notlogged] has quit. (Ping timeout: 204 seconds)
#1017 [13:58] <Qball> how can I tell if my connection is throttled
#1018 [13:59] <DopeGhoti> That's between you and your ISP
#1019 [13:59] <Qball> no to mojang
#1020 [14:00] <mattym> Qball, Are you unable to log in on both the launcher and website?
#1021 [14:00] <Qball> yes
#1022 [14:00] <mattym> Qball, What error do you get?
#1023 [14:00] <Qball> invaid creditanls
#1024 [14:00] <mattym> ??> Qball login/throttle
#1025 [14:00] <Absol> Qball: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#1026 [14:00] <Absol> Qball: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1027 [14:00] <Qball> and I know it is correct
#1028 [14:03] <Qball> so is it just throttled
#1029 [14:04] <mattym> Qball, Likely
#1030 [14:04] <Qball> I did fail three previous times like an hour ago but was able to logon to my main account until i just changed pass
#1031 [14:04] <mattym> Qball, The lockout is on your IP, so no account will work
#1032 [14:04] <Qball> ok
#1033 [14:05] <mattym> Qball, Dont attempt a log in on any account for 3 horus, then it should reset
#1034 [14:05] <Qball> ok
#1035 [14:05] * dsfsdfssdf [dsfsdfssdf@notlogged] has joined #minecrafthelp
#1036 [14:05] <itayoba> changed to 1.7.2 - still not working - stuck on launching....
#1037 [14:06] * sultan2007 [sultan2007@notlogged] has joined #minecrafthelp
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#1040 [14:08] <itayoba> ?
#1041 [14:13] <mattym> ??> itayoba win/dxdiag
#1042 [14:13] <Absol> itayoba: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1043 [14:13] <mattym> itayoba, Can you follow the directions Absol sent
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#1047 [14:18] <Zeus> http://paste.ubuntu.com/12634102/
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#1050 [14:19] <itayoba> works ty so much
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#1054 [14:25] <minecrafthelp103> anyone think they can help figure out why i cant connect to my friends server?
#1055 [14:25] * CrystalMare is now known as Crystal|AFK
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#1065 [14:45] <ITzZinq> hey guys can anyone help me i cant login to minecraft or mojang i have the email and password correct and i have reset the password 3 times now and i still cant login
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#1067 [14:51] * thor10129 [thor10129@notlogged] has joined #minecrafthelp
#1068 [14:51] <thor10129> hello
#1069 [14:51] <thor10129> i need some one who hasent tryed to help me yet
#1070 [14:52] <mattym> thor10129, I spoke with some of the other helpers, we all think what you probably need at this point is a Windows reinstall
#1071 [14:52] <thor10129> ok how do i do that?
#1072 [14:53] <thor10129> whill it delet every thing off my computer?
#1073 [14:53] <mattym> thor10129, Yeah basically, you would need to back everything up
#1074 [14:53] <mattym> thor10129, If your not sure you can do it without messing stuff up, then I would advise you to go to a computer store that can help with that
#1075 [14:54] <thor10129> would it be free
#1076 [14:54] <thor10129> ?
#1077 [14:54] <thor10129> or would i have to rebuy windows?
#1078 [14:55] <mattym> thor10129, If you have your windows product key, then you dont need to rebuy it, but if you decide to have someone do it for you, there will likely be a service fee for that
#1079 [14:56] <thor10129> i thought windows 10 was free?
#1080 [14:56] <mattym> thor10129, Windows 10 update is free, means you need to own a copy of another version of Windows
#1081 [14:57] <thor10129> so that means i would need a windows 8 key witch would of came with the labtop?
#1082 [14:58] <mattym> thor10129, Should have, If the number isnt on a sticker on the bottom of the laptop, then it may be saved to your computers hardware, in which case it would input itself when needed
#1083 [14:58] <ITzZinq> Hi i need some help please i can't access my mojang/minecraft account i have tried logging in with both email and username and i have changed the password 4 times now and the email once and i still can't login and my details are 100% correct?
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#1086 [15:01] <PIXELPING> Mein Minecraft launcher startet nicht? Was kann ich tun? Habe minecraft mehrmals neu installiert.
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#1089 [15:02] <PIXELPING> Mein Minecraft-Launcher startet nicht? War kann ich tun? Habe minecraft mehrmals neu installiert zurück.
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#1091 [15:03] <plopy> hi
#1092 [15:03] <PIXELPING> Mein Minecraft-Launcher startet nicht? Waß kann ich tun? Habe minecraft mehrmals neu installiert zurück.
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#1096 [15:04] <plopy> can you help me with my minecraft server ?
#1097 [15:04] <PIXELPING> Mein Minecraft-Launcher startet nicht? War kann ich tun? Habe minecraft mehrmals neu installiert zurück.
#1098 [15:04] <PIXELPING> Nein
#1099 [15:04] <PIXELPING> Mein Minecraft-Launcher startet nicht? War kann ich tun? Habe minecraft mehrmals neu installiert zurück.
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#1101 [15:05] <peru_> hallo ich brauch hilfe mit minecraft für windows 10
#1102 [15:05] * souphacker [souphacker@notlogged] has joined #minecrafthelp
#1103 [15:06] <peru_> ich hab ein beta code auf majong bekommen und immer wen ich dan auf die microsoft seite geleitet werde da steht da immer
#1104 [15:06] <peru_> Sie sind nicht angemeldet. Melden Sie sich an, um ein Token einzulösen.
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#1108 [15:08] <peru_> hallo?
#1109 [15:08] * OrangeHelix [OrangeHelix@notlogged] has joined #minecrafthelp
#1110 [15:08] <joka123> aa
#1111 [15:08] <joka123> dsas
#1112 [15:08] <joka123> a
#1113 [15:08] <joka123> sa
#1114 [15:08] <joka123> sa
#1115 [15:08] * Absol kicked joka123 from #minecrafthelp (Reason: oka123 :Stop spamming)
#1116 [15:09] <peru_> hallo ich brauch hilfe mit minecraft für windows 10ich hab ein beta code auf majong bekommen und immer wen ich dan auf die microsoft seite geleitet werde da steht da immerSie sind nicht angemeldet. Melden Sie sich an, um ein Token einzulösen.
#1117 [15:09] <OrangeHelix> hi whenever i try to play minecraft it says update driver, i press fix problem and i look into my Display manufacturer and it says VGA graphics updater and that option is not on the website so what do i do?
#1118 [15:12] <plopy> Hi everyone. can you help me with my minecraft server ? When i try to logon on my server i have this message: "Failed to connect to the server, Authentication servers are down. Please try again later , sorry" but i have check on minecraft website, the authentication server is ok. i have use "online-mode=false" in server.properties but it says "you are not whitelisted"... i check the whitelist, i'm in... thx for your help.
#1119 [15:12] * thor10129 [thor10129@notlogged] has joined #minecrafthelp
#1120 [15:12] <thor10129> sorry but im back
#1121 [15:12] <mattym> ??> plopy launcher/relog
#1122 [15:13] <Absol> plopy: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1123 [15:13] <mattym> OrangeHelix, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1124 [15:13] <OrangeHelix> help? ive waited for long
#1125 [15:13] <OrangeHelix> my question is there
#1126 [15:13] <mattym> OrangeHelix, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1127 [15:13] <thor10129> mattym can u take me threw the steps to restart computer?
#1128 [15:13] <mattym> thor10129, You mean reinstall Windows?
#1129 [15:13] <OrangeHelix> wats dxdiag report?
#1130 [15:13] <plopy> i have try that. but it doesn't work
#1131 [15:14] <mattym> ??> OrangeHelix win/dxdiag
#1132 [15:14] <Absol> OrangeHelix: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1133 [15:14] <thor10129> what ever it takes to get minecraft to work
#1134 [15:14] <mattym> OrangeHelix, Follow the directions in the link from Absol
#1135 [15:14] <peru_> hallo ich brauch hilfe mit minecraft für windows 10ich hab ein beta code auf majong bekommen und immer wen ich dan auf die microsoft seite geleitet werde da steht da immerSie sind nicht angemeldet. Melden Sie sich an, um ein Token einzulösen.#
#1136 [15:14] <mattym> thor10129, Like i said, with everything else that was tried you will probably need to reinstall Windows. I cannot talk you through that as you wont be able to use the chat for a large portion of the process
#1137 [15:15] <thor10129> but how do i get into that stages?
#1138 [15:15] <mattym> ??> peru_ lang/de
#1139 [15:15] <Absol> peru_: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1140 [15:15] <thor10129> do i go into control panel?
#1141 [15:15] <mattym> thor10129, I suggest you look up the process online, and print out the info on what you need to do
#1142 [15:15] <thor10129> ok
#1143 [15:16] <mattym> thor10129, Or if you dont know what to do, like i said, consider having it done for you
#1144 [15:16] <plopy> Absol : i have try to reset my login session but it doesn't work
#1145 [15:16] <OrangeHelix> http://paste.ubuntu.com/12634421/
#1146 [15:16] <OrangeHelix> there
#1147 [15:16] <OrangeHelix> pls help
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#1149 [15:16] <thor10129> would this work http://www.howtogeek.com/224342/how-to-clean-install-windows-10/ ?
#1150 [15:16] <mattym> plopy, What version are you trying to run the server on?
#1151 [15:16] <plopy> 1.8.8
#1152 [15:16] <OrangeHelix> hello help?
#1153 [15:17] <OrangeHelix> ?
#1154 [15:17] <OrangeHelix> ?
#1155 [15:17] <mattym> OrangeHelix, Please be patient
#1156 [15:17] <OrangeHelix> sorry
#1157 [15:17] <mattym> thor10129, That looks about right. If you dont understand part of it, check other sites for the info
#1158 [15:18] <OrangeHelix> ?
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#1161 [15:19] <mattym> OrangeHelix, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
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#1164 [15:22] <Jessie> Hello anyone there?
#1165 [15:23] <plopy> mattym : for more information, i use minecraft vanilla server in 1.8.8. i have try to set up a new empty server after reinstall of my client, nothink. but i can connect to another public server
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#1169 [15:25] <mattym> plopy, Are you running the server on the same computer you are playing on?
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#1172 [15:26] <plopy> no, my client is on win10, my server is a Debian jessie
#1173 [15:26] <curtive> Hi, I don't receive any e-mails from Mojang or Minecraft. I lost my password and wanted to recover it, but I don't get the e-mail. Anyone knows what I can do now to recover my password?
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#1175 [15:28] <Jessie> I my minecraft game keeps crashing
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#1177 [15:29] <Xsilver> Hello?
#1178 [15:29] <Xsilver> anyone here?
#1179 [15:30] <Xsilver> http://paste.ubuntu.com/12634488/
#1180 [15:30] <mattym> Xsilver, One moment
#1181 [15:30] <mattym> plopy, On same network?
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#1183 [15:31] <Xsilver> i changed the network do i need my real one?
#1184 [15:31] <plopy> Mattym, no the server is not on lan
#1185 [15:32] <Xsilver> ok here: http://paste.ubuntu.com/12634504/
#1186 [15:32] <mattym> plopy, Is it hosted somewhere?
#1187 [15:32] <Xsilver> i got this minecraft from the minecraft download site
#1188 [15:32] <mattym> Xsilver, Only read the messages that have your name
#1189 [15:32] <plopy> Mattym, yes
#1190 [15:32] <Xsilver> ok sure mattym
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#1192 [15:33] <Jessie> and all it says is that my graphics are outdated but i did a system scan and it said that my graphics are to the date here is my report : http://paste.ubuntu.com/12634434/
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#1195 [15:34] <mattym> plopy, Check with your host to make sure everything is running
#1196 [15:34] <plopy> Mattym, I think the server try to connect to Mojang while I am with the way "oline-mode = false" => log: Disconnecting com.mojang.authlib.GameProfile@xxxxxxxx[id=xxxxxxxxxx,name=xxxxx,properties={},legacy=false] : You are not white-listed on this server!
#1197 [15:35] <Lord_Ralex> Keep online-mode on
#1198 [15:35] <Lord_Ralex> Never turn that off
#1199 [15:35] <mattym> Xsilver, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#1201 [15:35] <Xsilver> mattym sure
#1202 [15:36] <mattym> Jessie, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1204 [15:36] <plopy> Lord_Ralex, i now but fot testing i have try this. i can connect to my server only when online-mode et whitelist are off. it's the problem
#1205 [15:36] <Wolfboy2003> Having a problem with my pixel format not accelerated (whatever that means!) I have followed all the instructions to update but no joy. Here is my link http://paste.ubuntu.com/12634500/ Help please!!
#1206 [15:37] <Lord_Ralex> plopy, leave it on, it has no reason to ever be turned off, even with testing.
#1207 [15:37] <mattym> Wolfboy2003, One moment
#1208 [15:37] <Xsilver> mattym... my screen is so small now......... what???
#1209 [15:38] <Xsilver> mattym wants me to restart the pc. do i put later or now?
#1210 [15:38] <Jessie> before i installed windows 10 i had windows 7 how do i go back to windows 7 without hurting my computer?
#1211 [15:38] <mattym> Xsilver, Screen will go to normal. Restart when it asks
#1212 [15:39] <mattym> Jessie, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1213 [15:39] <mattym> Wolfboy2003, Download and Install the file from this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1214 [15:40] <plopy> Lord_Ralex: with onlie-mode on, i have the same log, but the id=null
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#1218 [15:42] <GGB> I just accidently downloaded the PC computer for my surface PRO, and it sucks. I have a keyboard I can use with it, however, the number keys don't work for the hot bar. Any ideas? Or should I just buy the tablet version?
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#1223 [15:44] <plopy> Lord_Ralex, mattym: oh and i use an old minecraft account, is not converted with the last login system (with mail account) maybe it's the probleme ?
#1224 [15:44] <Jessie> mattym your sure this is ok it won't hurt my computer right?
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#1226 [15:44] <plopy> Lord_Ralex, mattym: but i think my idea is totaly wrong
#1227 [15:44] <mattym> Jessie, Its not supposed to
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#1229 [15:45] <mattym> plopy, Could be, non migrated accounts i believe use another authentication system
#1230 [15:45] <ivansubzero> ayuda mi minecraft no se abre para ninguna version
#1231 [15:45] <mattym> plopy, Which the status of is not tracked or displayed
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#1234 [15:46] <ivansubzero> tengo laucher DARKlbp
#1235 [15:46] <ivansubzero> plldd
#1236 [15:46] <ivansubzero> plss
#1237 [15:46] <ed55r7> "I Need Help"
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#1242 [15:48] <ivansubzero> ed55R7
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#1244 [15:49] <ivansubzero> si quieren escribir es hasta abajo
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#1246 [15:49] <ivansubzero> alguien me ayuda con mi problema??
#1247 [15:49] <plopy> mattym : I'm not sure I understand. you want to know this ? snooper-enabled=true
#1248 [15:50] <jmom> how do i change my minecraft username
#1249 [15:50] <ivansubzero> jmom depende
#1250 [15:50] <jmom> minecraft 1.8
#1251 [15:50] <ivansubzero> laucher??
#1252 [15:51] <mattym> jmom, Log into your account at account.mojang.com/me then you have the option to change your name
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#1254 [15:51] <jmom> it doesnt work
#1255 [15:51] <mattym> jmom, How so?
#1256 [15:51] <ivansubzero> mi laucher no abre ninguna version alguien me ayuda
#1257 [15:51] <jmom> i dont know
#1258 [15:51] <jmom> i cant
#1259 [15:51] <ivansubzero> oka
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#1261 [15:52] <jmom> helllo?
#1262 [15:52] <mattym> jmom, Cant what?
#1263 [15:52] <ivansubzero> el minecraft se le esta muriendo a todos xD
#1264 [15:53] <mattym> jmom, I need more information than, "i cant" or "it doenst work"
#1265 [15:53] <ille30> my minecraft wont start
#1266 [15:53] <ille30> u know what
#1267 [15:53] * ramiro [ramiro@notlogged] has joined #minecrafthelp
#1268 [15:53] <ille30> fuck all of u bitcheeeeessssss
#1269 [15:53] <Absol> ille30: Please keep it civil
#1270 [15:53] <ramiro> cvvb
#1271 [15:53] <ramiro> jm
#1272 [15:53] <jmom> change my name that way
#1273 [15:54] <ramiro> hola
#1274 [15:54] <ille30> hola que tal?
#1275 [15:54] <jmom> the option isnt there
#1276 [15:54] <mattym> jmom, Does it give you an error? What part are you unable to do?
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#1279 [15:54] <mattym> jmom, When you log into that page, does it list your ingame username
#1280 [15:54] <Jessie> mattym if i decide that i don't want Minecraft any more can i get my money back?
#1281 [15:55] <mattym> Jessie, When did you purchase it?
#1282 [15:55] <ivansubzero> de los que se conectaron alguien sabe por que no me abre ninguna version?? laucher darklbp
#1283 [15:55] <jmom> no
#1284 [15:55] <Jessie> yesterday
#1285 [15:55] <mattym> ??> ivansubzero lang/es
#1286 [15:55] <Absol> ivansubzero: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1287 [15:55] <mattym> Jessie, Check help.mojang.com for the info about a refund
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#1289 [15:56] <mattym> jmom, Then you are not logged into the mojang account that you own minecraft on
#1290 [15:57] <jmom> i am it says import account
#1291 [15:57] <jmom> And when I go to settings, it has all my other info.
#1292 [15:58] <mattym> jmom, If it says import account, then that is not the correct mojang account
#1293 [15:58] <mattym> jmom, Did you log into the mojang site with the same info you do to log into the game
#1294 [15:58] <jmom> ok
#1295 [15:58] <jmom> thanks
#1296 [15:58] <jmom> :)
#1297 [15:59] <jmom> Got it! Thanks!
#1298 [15:59] <jmom> it worked!
#1299 [16:00] <mattym> jmom, Enjoy
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#1301 [16:02] <plopy> blblbllblblblblb sorry I'll go crazy xD
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#1308 [16:14] <plopy> anyone have an idea for my problem ?
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#1314 [16:21] <Athanasia> Boa noite, eu baixei o meu Minecraft pela craftlandia, e eu não estou conseguindo jogar, eu já jogava antes em meu not, agora eu troquei para computador e não está entrando! O que eu faço?
#1315 [16:24] <plopy> mattym, i have try with a local minecraft server, with the same config. everything is ok....
#1316 [16:25] <Athanasia> Como assim? Poderia me explicar melhor?
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#1319 [16:26] <joaopaulo> joaopaulo
#1320 [16:26] <joaopaulo> ola
#1321 [16:26] <joaopaulo> rsssrgre\a
#1322 [16:26] <joaopaulo> rgrsea\zgh
#1323 [16:26] <joaopaulo> rsa\rgg
#1324 [16:26] <joaopaulo> reaghrea
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#1329 [16:34] <wesp> why cant i login to mojang
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#1333 [16:39] <SenbiNeko> When I enter my mojang email and password at my house, it works! But when I'm elsewhere... it just says error logging in or just password and email incorrect. I tried a lot of things such as reseting my password, does anyone know how to fix thi
#1334 [16:39] <plopy> ok ! sooo, i have find a solution
#1335 [16:39] <plopy> an half-solution
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#1337 [16:41] <plopy> on debian 8 (jessie) after install of openjdk, we need to reinstall certificates package of java and update certificate to solve the problem of authentication
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#1339 [16:41] <plopy> but now i have the probleme with the whitelist
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#1342 [16:43] <giovannyproxd> Buenas Tardes
#1343 [16:44] <giovannyproxd> Tengo el minecraft premium y al instalarmelo me sale crashed error .. quisiera que se repare porfavor para jugar tranquilo, Gracias.
#1344 [16:45] <giovannyproxd> porfavor necesito ayuda
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#1349 [16:50] <plopy> thx for your help :/ ... bye
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#1351 [16:51] <esteban> i am not able to sign in to mine craft or mojang account
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#1354 [16:52] <wesp> I cant login to mojang even after a reset password with a mirgrated account & xbox live is down which i think there look up your account on, which in turn makes minecraft java/win10 not run atm
#1355 [16:52] <esteban> i thought i had made one with my email and password and date of birth but it comes up as error
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#1358 [16:54] <SaintSquiggle> hi there
#1359 [16:54] * zongu [zongu@notlogged] has joined #minecrafthelp
#1360 [16:54] <SaintSquiggle> u are a pirate
#1361 [16:54] <Dragonslayerlk> Hello, A friend and I have recently started a Modded minecraft server but when we put thie server into online mode it keeps telling us that authentication system is down
#1362 [16:54] <wesp> xbox live is down thats why
#1363 [16:55] <Dragonslayerlk> PC not XBox
#1364 [16:55] <wesp> pc version is linked to xbox.com servers
#1365 [16:55] <zongu> Yeah were running a PC server and its been a problem for a time now
#1366 [16:56] <wesp> mojang has everything shown as green lit but i think with a mirgrated account to mojang it checks it on xbox live servers
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#1368 [16:56] <esteban> can you check if my account for mine craft is active please?
#1369 [16:56] <Extreme> wesp: what?
#1370 [16:56] <SaintSquiggle> xbox live core services limited
#1371 [16:57] <Extreme> wesp: They have nothing to do with each other at all.
#1372 [16:57] <SaintSquiggle> accected xbox and windows
#1373 [16:57] <SaintSquiggle> affected*
#1374 [16:57] <Dragonslayerlk> Ok but we can log into a different server with no problem
#1375 [16:57] <wesp> iif so then why cant alot of people login to minecraft atm
#1376 [16:57] <Extreme> Dragonslayerlk: Does that happen to all connecting clients?
#1377 [16:57] * Dougal [Dougal@notlogged] has joined #minecrafthelp
#1378 [16:57] <Extreme> .mcstatus
#1379 [16:57] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1380 [16:58] <Dragonslayerlk> yes
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#1382 [16:58] <zongu> but we can longin when we set to offline mode
#1383 [16:58] <Extreme> wesp: Mojang's services are currently online. If you're having issues, what exactly is the problem you are having?
#1384 [16:58] <SaintSquiggle> and we can see other servers with ppl online
#1385 [16:58] <zongu> tbut when we set the server to online mode it wont let no one connect
#1386 [16:58] <wesp> cant login to play minecraft
#1387 [16:59] <Extreme> wesp: Do you get an error? If so, what is that error?
#1388 [16:59] <Dragonslayerlk> no error
#1389 [16:59] <Extreme> zongu: "we"? Does it only happen on one specifc server?
#1390 [16:59] <zongu> just the notification the the authentication servers are down but there not
#1391 [16:59] <Dougal> Recently installed Forge and then "not enough items" mod. The Executable java file for not enough items was put into the minecraft mod folder, but now minecraft crashes when i try to load up the forge profile?
#1392 [16:59] <wesp> invalid cred
#1393 [16:59] <Extreme> ??> Dougal mods
#1394 [16:59] <Absol> Dougal: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1395 [16:59] <Absol> Dougal: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1396 [16:59] <esteban> This is the error that comes up when I try to sign in although I have created the account with the same email and password: Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username.
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#1398 [17:00] <Extreme> wesp: Then you are using incorrect login credentials or you have been locked out for too many failed attempts.
#1399 [17:00] <zongu> yes
#1400 [17:00] <wesp> umm no, same as esteban
#1401 [17:00] <Extreme> esteban: On account.mojang.com or the launcher?
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#1403 [17:01] <giovannyproxd> a mi me sale crashed error .. ayuda porfavor
#1404 [17:01] <Extreme> wesp: It does not matter.
#1405 [17:01] <giovannyproxd> crashed error .. eso me sale a mi .. ayuda porfavor
#1406 [17:01] <wesp> its been the same since the 1st login so no as i know my own acount
#1407 [17:01] <Extreme> wesp: Those are common errors for the reasons I explained, they are not attributed to server downtime.
#1408 [17:02] <zongu> about 2 weeks ago we had to switch to offline mode to continue playing till the auth servers came back up, then I switched back to online mode and ever sense no one can connect to that server
#1409 [17:02] <Extreme> wesp: Have you tried to reset your password? If so, were you able to reset the password?
#1410 [17:02] * rubygogirl [rubygogirl@notlogged] has joined #minecrafthelp
#1411 [17:02] <wesp> did that too said successful but still error
#1412 [17:02] <esteban> everytime I reset it it says the same thing again and again
#1413 [17:02] <Extreme> zongu: Then there is a firewall on the server that is blocking connections to Mojang's servers or there is some other configuration issue you have there.
#1414 [17:02] <zongu> the only way anyone can connect is in offline mode
#1415 [17:02] <Extreme> zongu: Do you hose the server or is it being hosted by someone else?
#1416 [17:02] <Extreme> zongu: Read what I said.
#1417 [17:03] <Extreme> esteban: Then you are either using the incorrect login credentials or have failed to login too many times and are thus locked out.
#1418 [17:03] <zongu> its a hosted dedicated server with all ports in my controle
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#1420 [17:03] <Extreme> zongu: Check if the server is able to contact the Mojang auth and session servers.
#1421 [17:03] <zongu> how?
#1422 [17:04] <zongu> is there a command in propt I should try
#1423 [17:04] <Extreme> wesp: You need to try again in 3 hours without logging in at all.
#1424 [17:04] <zongu> i am on a linus server
#1425 [17:04] <zongu> linux*
#1426 [17:04] <Extreme> zongu: If it's running Windows, you can open a browser and check the https://authserver.mojang.com/ and https://sessionserver.mojang.com/ URLs.
#1427 [17:05] <Extreme> zongu: Otherwise you should be able to curl those URLs.
#1428 [17:05] <wesp> thanks i will try again later, strange tho as i typed in nothing wrong since 1st login. Would be good to if the error msg changed when "locked out" for example
#1429 [17:05] * YuyaM [YuyaM@notlogged] has joined #minecrafthelp
#1430 [17:05] <YuyaM> I NEED HELP
#1431 [17:06] <Extreme> wesp: That would defeat the point of doing so. It's there to prevent people from guessing others' passwords.
#1432 [17:06] <YuyaM> My minecraft launcher isnt working
#1433 [17:06] <YuyaM> Can someone help?
#1434 [17:06] <Extreme> wesp: If people knew when they were being blocked, they could simply switch IPs in such "locked out" trigger.
#1435 [17:06] <YuyaM> Howa?
#1436 [17:06] <YuyaM> I mean How?
#1437 [17:06] <Extreme> YuyaM: How is it not working?
#1438 [17:07] <wesp> yeah i guess but it could say locked out etc & then notify the account holder via email to show accempts etc like steam
#1439 [17:07] <YuyaM> It says my graphics are bad
#1440 [17:07] <wesp> good point too extreme
#1441 [17:07] <YuyaM> What do I do?
#1442 [17:07] <Extreme> ??> YuyaM win/dxdiag
#1443 [17:07] <Absol> YuyaM: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1445 [17:08] <wesp> yuyam are you playing with intel hd gfx card?
#1446 [17:08] <YuyaM> I have dxiad
#1447 [17:08] <YuyaM> No IDK?
#1448 [17:08] <Extreme> YuyaM: Give us the URL.
#1449 [17:09] <YuyaM> how? for what?
#1450 [17:09] <wesp> is it a laptop?
#1451 [17:09] <YuyaM> Yes?
#1452 [17:09] <YuyaM> tYes
#1453 [17:09] <wesp> what laptop brand/model
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#1455 [17:09] <YuyaM> Its Toshiba
#1456 [17:10] <Extreme> YuyaM: If you completed the DxDiag report instructions, you should have a link to give us -- we need that link.
#1457 [17:10] <wesp> right click start button & go to system
#1458 [17:10] <YuyaM> What! ill look
#1459 [17:10] <Extreme> YuyaM: The link should contain a URL such as paste.unbuntu.com or gist.github.com.
#1460 [17:11] <wesp> extreme aint he on a windows laptop tho?
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#1463 [17:11] <Extreme> wesp: it does not matter, the instructions are the same from Windows XP and forward.
#1464 [17:11] <Thor10129> hello
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#1467 [17:13] <wesp> yuyam what brand toshiba is it
#1468 [17:13] <Extreme> Thor10129: Hello.
#1469 [17:13] <Dragonslayerlk> Does anyone know anything about minecraft servers?
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#1472 [17:14] <YuyaM> http://paste.ubuntu.com/12635015/
#1473 [17:14] <YuyaM> tThats my thing
#1474 [17:14] <SaintSquiggle> does anyone know anything about minecraft servers
#1475 [17:14] <Soy_DeadMan> hi, i have a problem, i´ve already updated to windows 10, and when i try to open my minecraft, they tell me that there is a problem and that it probably is that i have to actualice my graphics drivers, but i have the last version and i have the same problem
#1476 [17:14] <Extreme> SaintSquiggle: What's the issue?
#1477 [17:14] <Extreme> ??> Soy_DeadMan win/dxdiag
#1478 [17:14] <Absol> Soy_DeadMan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1479 [17:14] <Extreme> YuyaM: One moment.
#1480 [17:15] <SaintSquiggle> the issue is what can prevent a server authenticated through minecraft
#1481 [17:15] <YuyaM> Do you see?
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#1486 [17:15] <YuyaM> @Extreme do you know?
#1487 [17:16] <Extreme> YuyaM: "One moment."
#1488 [17:16] <YuyaM> god
#1489 [17:16] <SaintSquiggle> did u see the issue @extreme
#1490 [17:17] <Extreme> YuyaM: Download the driver here: http://support.toshiba.com/support/viewContentDetail?contentId=4007993&pf=true
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#1492 [17:17] <YuyaM> EXTREME THANK YOU :DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD
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#1494 [17:18] <Extreme> YuyaM: If the drivers do not install, contact Toshiba and they will help you install it.
#1495 [17:18] <YuyaM> :D
#1496 [17:18] <YuyaM> :D
#1497 [17:18] <YuyaM> D:
#1498 [17:18] <YuyaM> :D
#1499 [17:18] <YuyaM> :D
#1500 [17:18] * Espercorn kicked YuyaM from #minecrafthelp (Reason: uyaM :(Extreme) No reason given)
#1501 [17:18] <Supernoobandpro> Does anyone know hen they are able to view my "Account Issues" submission form because I haven't been able to play Minecraft at all for a few days
#1502 [17:18] <Extreme> SaintSquiggle: who operates the server?
#1503 [17:19] <SaintSquiggle> host or player?
#1504 [17:19] <zongu> I do
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#1506 [17:19] <SaintSquiggle> player is @zongu and @Dragonslayerlk
#1507 [17:19] <Extreme> SaintSquiggle: Then you can do nothing if its a server-related issue.
#1508 [17:20] <zongu> The problem is It was working just fine then I switched it to the offline mode and we played for a bit then went to go back to online mode and thats when this all started
#1509 [17:20] <Extreme> Supernoobandpro: Have you contacted Mojang? If so, wait for a reply from them.
#1510 [17:20] <Supernoobandpro> yes I have
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#1513 [17:20] <thor10129> um upgrading to windows 10!
#1514 [17:20] <thor10129> im
#1515 [17:20] <wesp> extreme, mine is working now for some reason, either way thanks for your time & enjoy your day
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#1517 [17:21] <SaintSquiggle> @Extreme the server owners are @zongu and @Dragonslayerlk those are the ppl u are wanting to talk to about the server problems
#1518 [17:21] <zongu> us there a file in the mc server files I should be looking to make sure the right mojan addy is being used to authenticate?
#1519 [17:21] <zongu> is*
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#1525 [17:23] <Extreme> zongu: There are no files to edit, no. The server is not able to contact Mojang's servers which is why you are recieving errors. Run curl on the URLs I gave earlier and check if a proper response is given.
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#1527 [17:24] <zongu> its not a windows server so that cant be done sry
#1528 [17:24] <zongu> and all I can do is ssh to the box to make changes
#1529 [17:25] <zongu> is there a linux command to check?
#1530 [17:25] <Extreme> zongu: I am not talking about Windows.
#1531 [17:26] <Extreme> zongu: You should get someone knowledgeable with Linux assist you instead of poking around with things if you're not sure what you are doing.
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#1538 [17:27] <Diamondblock> ------------------ System Information ------------------ Time of this report: 9/30/2015, 17:48:46 Machine name: FAMILIAMONSALVE Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140305-1710) Language: English (Regional Setting: English) System Manufacturer: n/a System Model: n/a BIOS: 80.08 Processor: Intel(R) Pentium(R) CPU G3220T @ 2.60GH
#1539 [17:27] * Mintspired [Mintspired@notlogged] has joined #minecrafthelp
#1540 [17:28] <Diamondblock> srry wrong one
#1541 [17:28] <Diamondblock> this one
#1542 [17:28] <Diamondblock> http://paste.ubuntu.com/12635082/
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#1545 [17:28] <Diamondblock> mattym hi
#1546 [17:28] * FlipBlocker [FlipBlocker@notlogged] has joined #minecrafthelp
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#1548 [17:28] <Diamondblock> help??????????????
#1549 [17:29] <Bugboy1028> Diamondblock, your computer is too old to support your driver
#1550 [17:29] * Andrio [Andrio@notlogged] has joined #minecrafthelp
#1551 [17:29] <Bugboy1028> Downgrade to Windows 8.0
#1552 [17:29] <Diamondblock> i have a window 8
#1553 [17:29] * Andrio is now known as Guest74280
#1554 [17:29] <Diamondblock> so what do i do
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#1557 [17:30] <Diamondblock> cam u just give me intel thing url plz
#1558 [17:30] <Diamondblock> plz
#1559 [17:31] <Extreme> Diamondblock: One moment.
#1560 [17:31] <Diamondblock> thx
#1561 [17:31] <Extreme> Diamondblock: Did you build your PC?
#1562 [17:31] <Diamondblock> what does that mean
#1563 [17:32] <Extreme> Diamondblock: Where did you get your computer from?
#1564 [17:32] <Diamondblock> idk
#1565 [17:32] <FlipBlocker> hello, i tried to join minecraft but it says that my graphic driver has to be updated. i tried but there are no updates
#1566 [17:32] <Diamondblock> ikr
#1567 [17:32] <Extreme> ??> FlipBlocker win/dxdiag
#1568 [17:32] <Absol> FlipBlocker: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1569 [17:32] <Extreme> Diamondblock: Then you should get someone who knows to help you.
#1570 [17:33] <Diamondblock> JUST GIVE ME THE INTEL URL THING PLZ
#1571 [17:33] <Extreme> Diamondblock: No.
#1572 [17:33] <Diamondblock> WHY
#1573 [17:33] <FlipBlocker> http://paste.ubuntu.com/12635076/
#1574 [17:33] * TelefunkenU47 [TelefunkenU47@notlogged] has joined #minecrafthelp
#1575 [17:33] <Extreme> Diamondblock: Your whining is not going to solve anything. Read what I said -- you need to get someone who knows where you got the computer from.
#1576 [17:33] * Dragonslayerlk [Dragonslayerlk@notlogged] has quit. (Quit: Web client closed)
#1577 [17:35] <Diamondblock> AT A PAWN SHOP
#1578 [17:35] * det [det@notlogged] has quit. (Quit: Leaving)
#1579 [17:35] <Diamondblock> did u leave
#1580 [17:35] <Extreme> Diamondblock: You most likely have an OEM device which requires drivers from them. Since you are incapable of getting the OEM, you need to get someone who is knowledgeable with computers to assist you.
#1581 [17:36] * TelefunkenU47 [TelefunkenU47@notlogged] has quit. (Client Quit)
#1582 [17:36] <Diamondblock> OMGF ALL I NEED IS THE INTEL THING AND I CAN GET MY MINECRAFT BACK JUST LET ME TRY
#1583 [17:36] * MrPedronsky [MrPedronsky@notlogged] has joined #minecrafthelp
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#1585 [17:36] <Diamondblock> plz just let me try
#1586 [17:37] <Extreme> FlipBlocker: You can try the drivers from HP here: http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=3249662&swItemId=vc_65703_1&swEnvOid=2103
#1587 [17:37] <MrPedronsky> hi im having trouble with loging into my account, i already changed my password twice but it still doesnt log me in.
#1588 [17:37] <webrosc> Diamondblock, don't you think if it was that easy we would have given it you, in this case with your computer its not as simple as that
#1589 [17:37] <Diamondblock> it worked last time i did it
#1590 [17:38] <Diamondblock> uh is mattym here
#1591 [17:39] <MrPedronsky> hi im having trouble with loging into my account, i already changed my password twice but it still doesnt log me in.
#1592 [17:39] <MrPedronsky> ¿what should i do?
#1593 [17:39] <mattym> Diamondblock, It failed the last time as well, dont lie
#1594 [17:39] <Diamondblock> THEN HOW AM I GONNA PLAY MINECRAFT AGAIN
#1595 [17:39] <webrosc> ??> MrPedronsky login/throttle
#1596 [17:39] <Absol> MrPedronsky: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#1597 [17:39] <Absol> MrPedronsky: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1598 [17:40] <Diamondblock> MATTYM just give me the link and ill try the .zip one
#1599 [17:40] <mattym> Diamondblock, They are the same either way
#1600 [17:40] <webrosc> Diamondblock, if the exe didn't work the zip won't
#1601 [17:40] <mattym> Diamondblock, You need to take the advice the others have given you
#1602 [17:40] <Diamondblock> what adbice
#1603 [17:41] <Diamondblock> i just got my computer fixed and now u say i have to gte him over here again
#1604 [17:41] <webrosc> this advice
#1605 [17:41] <webrosc> <Extreme> Diamondblock: You most likely have an OEM device which requires drivers from them. Since you are incapable of getting the OEM, you need to get someone who is knowledgeable with computers to assist you.
#1606 [17:41] * TelefunkenU47 [TelefunkenU47@notlogged] has joined #minecrafthelp
#1607 [17:41] <Diamondblock> OMGF
#1608 [17:41] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#1609 [17:41] <Bugboy1028> thor10129
#1610 [17:42] <Bugboy1028> You will need to have your computer reset to default and try agaibn
#1611 [17:42] <MrPedronsky> i already changed my password twice as i said but it still doesnt work, i get the mail and the link to the mojang website it even says that my password changed https://gyazo.com/b10a68707cc2473eae3aa27c2806ede3
#1612 [17:42] <TelefunkenU47> ihi
#1613 [17:42] <webrosc> MrPedronsky, read what Absol told you
#1614 [17:42] <Bugboy1028> hi TelefunkenU47
#1615 [17:42] <Diamondblock> THE COMPUTER HAS THE UPDATED GRAPHIVC DRIVERS AND IT STILL DOESNT WORK
#1616 [17:43] <TelefunkenU47> pixle format not accelerated
#1617 [17:43] <MrPedronsky> soo should i try to login again on 3 hours?
#1618 [17:43] <Bugboy1028> ??> TelefunkenU47 win/ddiag
#1619 [17:43] <TelefunkenU47> i need helo :(
#1620 [17:43] <Bugboy1028> ??> TelefunkenU47 win/dxdiag
#1621 [17:43] * Espercorn kicked Diamondblock from #minecrafthelp (Reason: iamondblock :(Extreme) You need more help than we can provide)
#1622 [17:43] <Absol> TelefunkenU47: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1623 [17:43] <webrosc> MrPedronsky, yes
#1624 [17:44] <MrPedronsky> ok thanks i will :) if something goes wrong i ill be back
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#1627 [17:45] <TelefunkenU47> i did that already
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#1634 [17:49] <FlipBlocker> extreme : it wil not install, installation is cut of automaticly. thank for your help but i need to go to bed now, regards
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#1638 [17:51] <ProJay> Hi, I need help with something, whenever I start to play Minecraft it kicks me out and says that my pixel format is not accelerated, I went to a page and did everything it told me to do but it didn't work, so I came here to help, also I pasted my dxdiag from my PC int a website called Ubuntu Pastebin and the URL is this: http://paste.ubuntu.com/12635114/ Can someone please help me?
#1639 [17:51] * md_5 [md_5@notlogged] has joined #minecrafthelp
#1640 [17:52] <ProJay> sorry for bad spelling.
#1641 [17:54] <mattym> ProJay, Can you open Windows Update, have it search for updates and install any it finds.
#1642 [17:54] <mattym> ProJay, If it finds none, let me know
#1643 [17:54] <thor10129> mttym
#1644 [17:55] <thor10129> mattym
#1645 [17:55] <mattym> Yes?
#1646 [17:55] <thor10129> it works now i need to update to windows 10
#1647 [17:55] <Bugboy1028> HOLD ON THERE
#1648 [17:56] * mtheusbr2019 [mtheusbr2019@notlogged] has joined #minecrafthelp
#1649 [17:56] <thor10129> what bugboy
#1650 [17:56] <Bugboy1028> thor10129, can you do dxdiag again
#1651 [17:56] <Bugboy1028> I will make sure it is compatible for Windows 10
#1652 [17:56] * not-waf_ [not-waf_@notlogged] has quit. (Ping timeout: 206 seconds)
#1653 [17:57] <thor10129> give me a download
#1654 [17:57] <thor10129> i had to restart my computer
#1655 [17:57] <thor10129> o nvm
#1656 [17:58] * ProJay [ProJay@notlogged] has quit. (Ping timeout: 204 seconds)
#1657 [17:58] <Bugboy1028> ??> thor10129 win/dxdiag
#1658 [17:58] <Absol> thor10129: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1659 [17:58] <thor10129> whats that copy and past thing again>
#1660 [17:59] <Bugboy1028> ??> thor10129 paste
#1661 [17:59] <Absol> thor10129: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1662 [17:59] <mattym> thor10129, Its in the dxdaig directions as well
#1663 [18:00] <thor10129> http://paste.ubuntu.com/12635250/
#1664 [18:00] <thor10129> but sadly my computer is really lagg now :'(
#1665 [18:02] <thor10129> is whare somthing t ofix that i mean its not a virus or any thing
#1666 [18:02] <Bugboy1028> thor10129, Go ahead with Win 10 upgrade
#1667 [18:02] <thor10129> but sence i wiped my computer its all slow
#1668 [18:03] <mattym> thor10129, Get it updated to Win 10, get everthing installed, then see if you still have the issue
#1669 [18:04] * ProJay [ProJay@notlogged] has joined #minecrafthelp
#1670 [18:04] <thor10129> ok
#1671 [18:04] <ProJay> It said there were updates but when it updated It still didnt work
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#1673 [18:05] <mattym> ProJay, Ok one moment
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#1675 [18:05] <Bugboy1028> ProJay, what updates?
#1676 [18:05] <mattym> ProJay, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25308/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-4th-Gen-Windows-10-64bit
#1677 [18:06] <Bugboy1028> Follow mattym's directions
#1678 [18:07] <ProJay> OK, I know how to do that, just give me a minute
#1679 [18:08] <ProJay> OK I did it and it worked! Thanks for the help, I thought I would never play Minecraft again!
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#1682 [18:09] <mattym> How did an intel driver update just work without a restart...
#1683 [18:10] <thor10129> how do u cheak for driver updates and graphics updates?
#1684 [18:11] <mattym> thor10129, Windows 10 should do that for most of your hardware
#1685 [18:11] <thor10129> ok
#1686 [18:11] <thor10129> ill shit up now
#1687 [18:11] * Absol kicked thor10129 from #minecrafthelp (Reason: hor10129 :Keep it civilized, you are just a human)
#1688 [18:11] <mattym> wow super unlucky typo
#1689 [18:16] * KidMode [KidMode@notlogged] has joined #minecrafthelp
#1690 [18:16] <KidMode> I got banned for 1 year for admitting to hacks, dont know how to hack though. Any thoughts?
#1691 [18:17] <mattym> KidMode, Banned from?
#1692 [18:17] <webrosc> KidMode, moan at the server staff, nothing anyone else can do about it
#1693 [18:17] <KidMode> Nexus server
#1694 [18:17] <mattym> KidMode, Then they should be the people you are talking to
#1695 [18:17] <KidMode> How do I get in touch with them?
#1696 [18:18] <webrosc> and do you honestly think we would give advice on a way to hack back in?
#1697 [18:18] <KidMode> I'm not looking for advice to hack back in
#1698 [18:18] * thor10129 [thor10129@notlogged] has joined #minecrafthelp
#1699 [18:18] <webrosc> oh, sorry, i misread, you were blamed for that
#1700 [18:18] <KidMode> No worries
#1701 [18:18] <mattym> KidMode, Wherever you found the info to get on the server, should also have support info
#1702 [18:18] <mattym> KidMode, If not, then you are out of luck
#1703 [18:18] <KidMode> Thanks Mattm
#1704 [18:18] <webrosc> https://thenexusmc.com/support/
#1705 [18:19] <webrosc> try there
#1706 [18:19] <thor10129> my windows 10 upgrade keeps on at CHECKING FOR UPDATES help
#1707 [18:19] <mattym> thor10129, Let it, ive seen that part take quite a while
#1708 [18:19] <mattym> thor10129, Especially if you did a reinstall of Windows, it needs to do a lot of updates
#1709 [18:19] <thor10129> ok -_-
#1710 [18:20] * penaericar [penaericar@notlogged] has joined #minecrafthelp
#1711 [18:20] <penaericar> I'm trying to update my mincraft to 1.8.8 and im on a mac computer when i try to download nothing pops up
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#1717 [18:31] * KJ4IPS|Gone is now known as KJ4IPS
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#1725 [18:42] <MatheusMc13> bom meu minecraft ao entrar crasha e pede para atualizar o driver ja fiz tudo que mandaram ae me mandaram aqui o que eu façooo
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#1727 [18:43] <MatheusMc13> me ajudem pfvr
#1728 [18:43] * elian_mm [elian_mm@notlogged] has joined #minecrafthelp
#1729 [18:43] <MatheusMc13> nao seu mais o que fazer
#1730 [18:44] <MatheusMc13> http://paste.ubuntu.com/12635414/
#1731 [18:44] <elian_mm> tengo problemas en los drivers graficos pero la pc
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#1734 [18:45] <elian_mm> quisiera que me recomiende a un minecraft compatible de graficos de drivers de1.0
#1735 [18:46] <elian_mm> ayudeme
#1736 [18:47] * elian_mm_ [elian_mm_@notlogged] has joined #minecrafthelp
#1737 [18:48] <elian_mm_> ayudeme tengo un problema minecraft no me deja jugar cuyo problema es q los drivers de lo graficos no estan actualizados
#1738 [18:49] <elian_mm_> ayudemee
#1739 [18:49] * frymaster [frymaster@notlogged] has joined #minecrafthelp
#1740 [18:49] <elian_mm_> ayudenmee
#1741 [18:49] <elian_mm_> alguien?
#1742 [18:50] <elian_mm_> alguien me puede ayudar
#1743 [18:50] <elian_mm_> ayudenmeeeeeeeee!!!!
#1744 [18:50] <elian_mm_> ayudenmeeeeeeeee!!!!
#1745 [18:50] * elian_mm_ [elian_mm_@notlogged] has left #minecrafthelp
#1746 [18:50] <elian_mm> ayudenme
#1747 [18:51] * juanandres [juanandres@notlogged] has joined #minecrafthelp
#1748 [18:51] <elian_mm> ayudenmee
#1749 [18:51] <webrosc> ??> elian_mm lang/es
#1750 [18:51] <Absol> elian_mm: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#1754 [18:53] * brayden is now known as Guest88422
#1755 [18:54] <Guest88422> i want to play the minecrft demo but the page will crash every time i press play demo
#1756 [18:54] <elian_mm> I minecraft have problems. my graphics drivers are not updated
#1757 [18:55] <elian_mm> I minecraft have problems. my graphics drivers are not updated
#1758 [18:55] <elian_mm> I minecraft have problems. my graphics drivers are not updated
#1759 [18:55] <Guest88422> how do i update mt graphics
#1760 [18:55] <Guest88422> how do i update my graphics
#1761 [18:55] <elian_mm> I minecraft have problems. my graphics drivers are not updated
#1762 [18:56] <Guest88422> hello????????????????
#1763 [18:56] <elian_mm> I minecraft have problems. my graphics drivers are not updated
#1764 [18:56] <elian_mm> I minecraft have problems. my graphics drivers are not updated
#1765 [18:56] <elian_mm> I minecraft have problems. my graphics drivers are not updated
#1766 [18:56] <elian_mm> I minecraft have problems. my graphics drivers are not updated
#1767 [18:56] <Guest88422> i know you dont have to send that every second
#1768 [18:57] <webrosc> stop with the spamming
#1769 [18:57] <elian_mm> nadie quiere responder
#1770 [18:57] <webrosc> both of you do what absol says
#1771 [18:57] <webrosc> ?? win/dxdiag
#1772 [18:57] <Absol> win/dxdiag: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1774 [18:58] <elian_mm> yo ya hise todo pero nada
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#1776 [18:58] <LUIS_DM> hola
#1777 [18:59] <LUIS_DM> vean quiero reportar un problema
#1778 [18:59] <LUIS_DM> no me abre minecraft
#1779 [18:59] <LUIS_DM> soy windows 8
#1780 [19:00] <LUIS_DM> windows 8
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#1787 [19:04] <Drewasmileyface> I just downloaded minecraft on my computer and the hot bar and screen keeps flickering and then sometimes it crashes. My computer has an i7 processor, Nvidia GTX 960m Graphics card. I tried re downloading it and everything but each time i still have the same problem and i dont know how to fix it.
#1788 [19:05] <urielsalis> Drewasmileyface, you have a dxdiag?
#1789 [19:05] <CubeTheThird> ??> Drewasmileyface win/dxdiag
#1790 [19:05] <Absol> Drewasmileyface: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1797 [19:11] <Partenpate> Hello! Im having trouble with my drivers...
#1798 [19:11] * Ritsuka is now known as Kaname
#1799 [19:11] * Drewasmileyface_ [Drewasmileyface_@notlogged] has quit. (Client Quit)
#1800 [19:11] <Drewasmileyface> I did that what next?
#1801 [19:11] <Capt> Anyone want to try my minecraft server? IP: amtorcraft.ddns.net
#1802 [19:12] <urielsalis> Partenpate, you have a dxdiag?
#1803 [19:12] <Partenpate> Yes
#1804 [19:12] <Partenpate> ------------------ System Information ------------------ Time of this report: 10/1/2015, 18:26:13 Machine name: XXXXXX Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 390 BIOS: Default System BIOS Processor: In
#1805 [19:12] <urielsalis> Capt, we can test if it works, but dont spam here otherwise
#1806 [19:12] <urielsalis> Partenpate, in paste.ubuntu.com?
#1807 [19:12] <urielsalis> Drewasmileyface, can you give us the link?
#1808 [19:12] <Partenpate> oh
#1809 [19:12] <Partenpate> wait a sec
#1810 [19:13] <Partenpate> http://paste.ubuntu.com/12635541/
#1811 [19:14] <Partenpate> does this help
#1812 [19:14] <Drewasmileyface> http://paste.ubuntu.com/12635547/
#1813 [19:14] <urielsalis> Partenpate, one moment
#1814 [19:14] <urielsalis> Drewasmileyface, one moment
#1815 [19:16] <urielsalis> Partenpate, download and install http://downloadcenter.intel.com/detail_desc.aspx?agr=Y&DwnldID=24970&lang=eng&wapkw=intel+hd+graphics+3000
#1816 [19:16] * DigiB [DigiB@notlogged] has joined #minecrafthelp
#1817 [19:17] <Partenpate> which of the two
#1818 [19:17] <urielsalis> Partenpate, the .exe
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#1820 [19:17] <urielsalis> Drewasmileyface, same link, http://downloadcenter.intel.com/detail_desc.aspx?agr=Y&DwnldID=24970&lang=eng&wapkw=intel+hd+graphics+3000
#1821 [19:17] * pacha_fer [pacha_fer@notlogged] has joined #minecrafthelp
#1822 [19:17] <Drewasmileyface> The .exe?
#1823 [19:18] <urielsalis> Drewasmileyface, yup
#1824 [19:18] <Partenpate> so all i have to do is run it right?
#1825 [19:18] <DigiB> I am unable to log into minecraft. I have the correct email (because i made a mojang account first) but my password wont work. I have changed it 4 times now, but it keeps saying the password is wrong
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#1827 [19:18] <urielsalis> Partenpate, yes, run it, let it install and reboot when it finishes
#1828 [19:18] <Partenpate> ok
#1829 [19:19] <Drewasmileyface> same thing?
#1830 [19:19] <Partenpate> thanks
#1831 [19:19] <urielsalis> Drewasmileyface, yes
#1832 [19:19] * urielsalis tips hat
#1832 [19:20] <Drewasmileyface> It said my computer doesnt meet the minimum requirments
#1833 [19:21] <urielsalis> Drewasmileyface, oh? one sec, let me give you another link
#1834 [19:21] <Drewasmileyface> okay
#1835 [19:23] <urielsalis> Drewasmileyface, okay, there is too links
#1836 [19:23] <urielsalis> Drewasmileyface, one might not work(the nvidia one), if it doesnt, dont worry and continue with the other
#1837 [19:23] * DigiB [DigiB@notlogged] has quit. (Quit: Web client closed)
#1838 [19:23] <urielsalis> Drewasmileyface, http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3643_W81x64_A.zip?acerid=635525850026624460&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-591G&OS=81P1&LC=en&BC=ACER&SC=PA_6
#1839 [19:23] <urielsalis> Drewasmileyface, http://global-download.acer.com/GDFiles/Driver/VGA/VGA_NVIDIA_9.18.13.4505_W81x64_A.zip?acerid=635693443201188198&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-591G&OS=81P1&LC=en&BC=ACER&SC=PA_6
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#1841 [19:27] <Drewasmileyface> it downloaded now what?
#1842 [19:27] <urielsalis> Drewasmileyface, install both
#1843 [19:27] * HPW1112 [HPW1112@notlogged] has joined #minecrafthelp
#1844 [19:28] <Drewasmileyface> okay im installing the second one now
#1845 [19:28] * jhfggh [jhfggh@notlogged] has joined #minecrafthelp
#1846 [19:28] <urielsalis> Drewasmileyface, sure :)
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#1848 [19:29] <HPW1112> Minecraft crashes at launch. I have "dxdiag" copied and pasted to a URL. I would like help fixing this.
#1849 [19:29] <urielsalis> HPW1112, can you give us the url?
#1850 [19:29] <HPW1112> Yes. http://paste.ubuntu.com/12635589/ Thank you.
#1851 [19:30] <urielsalis> HPW1112, one moment
#1852 [19:30] <Partenpate> wait
#1853 [19:30] <Partenpate> mine didnt work either
#1854 [19:30] <Partenpate> :P
#1855 [19:31] <Partenpate> It says my computer does not meet minimum requirements
#1856 [19:31] <urielsalis> Partenpate, one second
#1857 [19:31] <urielsalis> HPW1112, follow this http://support.hp.com/us-en/document/c04763435/
#1858 [19:32] <urielsalis> ??> Partenpate oem/dell/service-tag
#1859 [19:32] <Absol> Partenpate: You can find your Service Tag here: http://www.dell.com/support/contents/us/en/19/category/Product-Support/Self-support-Knowledgebase/locate-service-tag
#1860 [19:33] <urielsalis> Partenpate, wait, nvm, found it without it
#1861 [19:33] <Partenpate> GQT7XR1
#1862 [19:33] <Partenpate> ok
#1863 [19:34] <urielsalis> Partenpate, start downloading this http://downloads.dell.com/FOLDER01281797M/1/Video_Driver_95G93_WN_6.14.10.5436_A09.EXE
#1864 [19:34] <Partenpate> ok so do i run it and restart
#1865 [19:34] <urielsalis> Partenpate, yes
#1866 [19:35] <Partenpate> ok
#1867 [19:35] <Lutzee> Stupid OEMs :(
#1868 [19:35] <urielsalis> Partenpate, also, download and install http://downloads.dell.com/video/R289635.exe and http://downloads.dell.com/video/R289243.exe
#1869 [19:35] <urielsalis> Partenpate, one of those will not work
#1870 [19:36] <Partenpate> Wait what
#1871 [19:36] <Partenpate> so you want me to stop the current install
#1872 [19:36] <urielsalis> Partenpate, no
#1873 [19:36] <Partenpate> and try those?
#1874 [19:36] <urielsalis> Partenpate, you have to install both
#1875 [19:36] <urielsalis> Partenpate, the intel one you are installing now
#1876 [19:36] <urielsalis> Partenpate, and one of those(one will work and the other not)
#1877 [19:37] <Partenpate> so i just install them both
#1878 [19:37] <Drewasmileyface> okay i townloaded both now what?
#1879 [19:37] <Partenpate> install
#1880 [19:37] <urielsalis> Drewasmileyface, install both
#1881 [19:37] <urielsalis> Partenpate, ye
#1882 [19:37] <HPW1112> Thank you
#1883 [19:37] <Drewasmileyface> i did
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#1885 [19:37] * urielsalis tips hat
#1885 [19:37] <urielsalis> Drewasmileyface, you installed both?
#1886 [19:38] <Partenpate> hmmm
#1887 [19:38] <Partenpate> its not showing a download box for the first one
#1888 [19:38] <Partenpate> just a window
#1889 [19:38] <Partenpate> box
#1890 [19:38] <urielsalis> Partenpate, which one?
#1891 [19:38] <Drewasmileyface> wait install them where they are in my desktop
#1892 [19:38] <Partenpate> the first link you gave me
#1893 [19:38] <urielsalis> Partenpate, http://downloads.dell.com/FOLDER01281797M/1/Video_Driver_95G93_WN_6.14.10.5436_A09.EXE ?
#1894 [19:39] <Partenpate> yes
#1895 [19:39] * urielsalis hates dell support page
#1895 [19:39] <urielsalis> Partenpate, one sec
#1896 [19:39] * techno156 [techno156@notlogged] has joined #minecrafthelp
#1897 [19:41] <urielsalis> Partenpate, go to http://www.dell.com/support/home/us/en/19/product-support/product/optiplex-390/drivers/advanced and make sure the OS shown is Windows 7 64 bit
#1898 [19:41] <Drewasmileyface> what do i do now?
#1899 [19:41] <urielsalis> Drewasmileyface, did you ran both of them?
#1900 [19:42] * ExoKruzer__ [ExoKruzer__@notlogged] has joined #minecrafthelp
#1901 [19:42] <Partenpate> true
#1902 [19:42] <Drewasmileyface> I clicked on them but they open alot of folders
#1903 [19:42] <Partenpate> windows 7 64 bit confirmes
#1904 [19:42] <urielsalis> Partenpate, then go to the Video list and download the three
#1905 [19:43] * Kaname [Kaname@notlogged] has quit. (Ping timeout: 195 seconds)
#1906 [19:43] <Partenpate> all three
#1907 [19:43] <urielsalis> Partenpate, yes
#1908 [19:43] * andreyline1228 [andreyline1228@notlogged] has joined #minecrafthelp
#1909 [19:43] <Partenpate> ...
#1910 [19:43] <Partenpate> ok
#1911 [19:44] <Partenpate> do i stop the two download links you gave me]
#1912 [19:44] <Drewasmileyface> which folder should i click?
#1913 [19:44] <urielsalis> Partenpate, nope
#1914 [19:44] * andreyline1228 [andreyline1228@notlogged] has quit. (Client Quit)
#1915 [19:44] <urielsalis> Partenpate, they are the same
#1916 [19:44] <Partenpate> ?
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#1918 [19:44] * ExoKruzer_ [ExoKruzer_@notlogged] has quit. (Ping timeout: 195 seconds)
#1919 [19:45] <urielsalis> Partenpate, if you couldnt download the first one, download the one thats says Intel HD
#1920 [19:45] * Ritsuka is now known as Kaname
#1921 [19:46] * hi [hi@notlogged] has joined #minecrafthelp
#1922 [19:46] <Drewasmileyface> i am so confused :(
#1923 [19:46] <Partenpate> theres only one D:
#1924 [19:46] <Partenpate> there is only one intel hd
#1925 [19:46] <urielsalis> Partenpate, yes
#1926 [19:46] <urielsalis> Partenpate, thats the first link I gave you
#1927 [19:46] <urielsalis> Partenpate, and you are already downloading the other two
#1928 [19:47] <urielsalis> Drewasmileyface, folder?
#1929 [19:47] <Partenpate> thats the one thats not working
#1930 [19:47] <Partenpate> intel hd
#1931 [19:47] <Drewasmileyface> It downloaded to my desktop and its a bumch of folders
#1932 [19:47] <urielsalis> Partenpate, yes, download it from the last link I gave you
#1933 [19:47] * hi [hi@notlogged] has quit. (Client Quit)
#1934 [19:47] <urielsalis> Drewasmileyface, then you downloaded the .zip. Run setup.exe there
#1935 [19:47] <Partenpate> i did and it didnt work
#1936 [19:48] <Partenpate> wait
#1937 [19:48] <Partenpate> the optiplex link
#1938 [19:48] <Drewasmileyface> wait what?
#1939 [19:48] <Partenpate> or the straight download link
#1940 [19:48] <urielsalis> Partenpate, optiplezx
#1941 [19:48] <urielsalis> Partenpate, optiplex*
#1942 [19:48] <Partenpate> ok
#1943 [19:48] <Partenpate> and only one will work
#1944 [19:48] <urielsalis> Drewasmileyface, run setup.exe inside those "folders" you see
#1945 [19:49] <Partenpate> out of the three
#1946 [19:49] * DAVIDFPL1904TU [DAVIDFPL1904TU@notlogged] has joined #minecrafthelp
#1947 [19:49] <urielsalis> Partenpate, doesnt matter, try to install the ones you can
#1948 [19:50] * DAVIDFPL1904TU [DAVIDFPL1904TU@notlogged] has quit. (Client Quit)
#1949 [19:50] <Partenpate> so i just install all of them restart pc and try to launch minecraft right
#1950 [19:50] <urielsalis> Partenpate, yes
#1951 [19:50] <Partenpate> ok
#1952 [19:51] * cjrvieira [cjrvieira@notlogged] has joined #minecrafthelp
#1953 [19:51] <Drewasmileyface> nd download that?it opened intel instillation framework do i hit next amn
#1954 [19:51] * cjrvieira [cjrvieira@notlogged] has quit. (Client Quit)
#1955 [19:51] <urielsalis> Drewasmileyface, yes, follow the install steps
#1956 [19:52] <Drewasmileyface> themn hit restart computer?
#1957 [19:53] <Partenpate> Partenpate, hi
#1958 [19:53] <Partenpate> just testing something
#1959 [19:53] <Partenpate> drivers are still installing
#1960 [19:53] <urielsalis> Drewasmileyface, yes
#1961 [19:55] * Drewasmileyface_ [Drewasmileyface_@notlogged] has joined #minecrafthelp
#1962 [19:55] <Drewasmileyface_> hello?
#1963 [19:55] <urielsalis> hi again Drewasmileyface_
#1964 [19:56] <Drewasmileyface_> okay so i restarted my computer now what?
#1965 [19:56] * Drewasmileyface [Drewasmileyface@notlogged] has quit. (Ping timeout: 204 seconds)
#1966 [19:56] <urielsalis> Drewasmileyface_, try minecraft
#1967 [19:56] <Partenpate> Uriel when do you leave, because all my drivers should be installed in 1hr and 30mins
#1968 [19:57] <urielsalis> Partenpate, just joined, dont worry :P
#1969 [19:57] <Partenpate> okey :)
#1970 [19:57] <urielsalis> Partenpate, when they are installed and you have rebooted, just write "urielsalis" (without the "") in the chat so I get notified :)
#1971 [19:57] <Drewasmileyface_> nope it didnt work still am having the same problems
#1972 [19:57] * ArthurUzumaki700 [ArthurUzumaki700@notlogged] has joined #minecrafthelp
#1973 [19:58] <urielsalis> Drewasmileyface_, can you make another dxdiag?
#1974 [19:58] <urielsalis> ??> Drewasmileyface_ win/dxdiag
#1975 [19:58] <Absol> Drewasmileyface_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1976 [19:58] <Partenpate> ok
#1977 [19:59] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#1978 [19:59] * Ritsuka is now known as Kaname
#1979 [20:00] <ArthurUzumaki700> when I dowload de game in the website and when I click em Play a "crash message" appears
#1980 [20:00] <urielsalis> ??> ArthurUzumaki700 launcher/crash-log
#1981 [20:00] <Absol> ArthurUzumaki700: We need to see your crash log, which appears after a crash.
#1982 [20:00] <Absol> ArthurUzumaki700: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1983 [20:00] <Drewasmileyface_> here is my new one http://paste.ubuntu.com/12635756/
#1984 [20:01] * Nicki [Nicki@notlogged] has joined #minecrafthelp
#1985 [20:01] <ArthurUzumaki700> I already did this
#1986 [20:01] <urielsalis> ArthurUzumaki700, can you give me the link then?
#1987 [20:01] <urielsalis> ArthurUzumaki700, can you give me the link then?
#1988 [20:01] * Nicki [Nicki@notlogged] has left #minecrafthelp
#1989 [20:02] <ArthurUzumaki700> http://paste.ubuntu.com/12635742/
#1990 [20:02] <urielsalis> Drewasmileyface_, download and install both http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3643_W81x64_A.zip?acerid=635525850026624460&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-591G&OS=81P1&LC=en&BC=ACER&SC=PA_6 and http://global-download.acer.com/GDFiles/Driver/VGA/VGA_NVIDIA_9.18.13.4505_W81x64_A.zip?acerid=635693443201188198&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-591G&OS=81P1&LC=en&BC=ACER&SC=PA_6
#1991 [20:03] <ArthurUzumaki700> ok. It's installing
#1992 [20:03] <Drewasmileyface_> okay i am downloading them both
#1993 [20:03] <webrosc> ArthurUzumaki700, do not install that
#1994 [20:04] <webrosc> ArthurUzumaki700, that download was NOT for you
#1995 [20:04] <ArthurUzumaki700> why? webrosc
#1996 [20:04] <ArthurUzumaki700> ah, ok
#1997 [20:04] <ArthurUzumaki700> sorry
#1998 [20:04] <webrosc> ArthurUzumaki700, ONLY read the messages directed at you, not others
#1999 [20:04] <ArthurUzumaki700> ok ok
#2000 [20:04] <urielsalis> ArthurUzumaki700, you should download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#2001 [20:04] * webrosc goes back to luck mode leaving urielsalis to it
#2001 [20:05] <urielsalis> lurk*
#2002 [20:05] * webrosc meant lurk mode
#2002 [20:05] <Drewasmileyface_> after i download them should i open both folders and fine setup and click it?
#2003 [20:05] <urielsalis> Drewasmileyface_, yes, one at the time
#2004 [20:05] * Partenpate [Partenpate@notlogged] has quit. (Ping timeout: 204 seconds)
#2005 [20:10] <Drewasmileyface_> okay both of them are installed. should i resart my computer?
#2006 [20:11] <urielsalis> Drewasmileyface_, yes
#2007 [20:12] * ArthurUzumaki700 [ArthurUzumaki700@notlogged] has quit. (Ping timeout: 204 seconds)
#2008 [20:12] * Drewasmileyface [Drewasmileyface@notlogged] has joined #minecrafthelp
#2009 [20:12] <Drewasmileyface> should i try minecraft?
#2010 [20:12] <urielsalis> Drewasmileyface_, yes
#2011 [20:14] <Drewasmileyface> nope the screen and hot bar and everything are still acting funny
#2012 [20:14] <urielsalis> Drewasmileyface, can you take a screenshot or video?
#2013 [20:14] * Drewasmileyface_ [Drewasmileyface_@notlogged] has quit. (Ping timeout: 204 seconds)
#2014 [20:14] <urielsalis> Drewasmileyface, upload it to imgur.com and give me the link please
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#2021 [20:32] * Kane [Kane@notlogged] has joined #minecrafthelp
#2022 [20:32] * Kane is now known as Guest32541
#2023 [20:32] <Guest32541> I have a error for my spigot server saying you cannot run multiple instances of the GUI while files are saved in appdata
#2024 [20:33] * iman11 [iman11@notlogged] has quit. (Client Quit)
#2025 [20:33] <webrosc> Guest32541, we don't do modded support here sorry, try the minecraft forums, or spigot forums
#2026 [20:33] <Guest32541> sorry bye
#2027 [20:33] * Guest32541 [Guest32541@notlogged] has quit. (Client Quit)
#2028 [20:36] <Drewasmileyface> okay i am trying to take a video
#2029 [20:37] * J0rd4n [J0rd4n@notlogged] has quit. (Ping timeout: 206 seconds)
#2030 [20:37] * J0rd4n [J0rd4n@notlogged] has joined #minecrafthelp
#2031 [20:39] * dansan [dansan@notlogged] has quit. (Quit: Konversation terminated!)
#2032 [20:39] <Drewasmileyface> is there another service that i can send a vdeo?
#2033 [20:41] <Drewasmileyface> it does is too fast to take a photo of but i can for sure take a video
#2034 [20:42] * [PHAZON]PVP [[PHAZON]PVP@notlogged] has joined #minecrafthelp
#2035 [20:42] <[PHAZON]PVP> HOLA
#2036 [20:42] <[PHAZON]PVP> que
#2037 [20:42] <[PHAZON]PVP> hacen
#2038 [20:42] <[PHAZON]PVP> weys
#2039 [20:43] <[PHAZON]PVP> umum
#2040 [20:43] <[PHAZON]PVP> anna
#2041 [20:43] <[PHAZON]PVP> donde estas
#2042 [20:43] <Anna> Hi
#2043 [20:43] <[PHAZON]PVP> donde estas
#2044 [20:43] <[PHAZON]PVP> como entro a minecfat
#2045 [20:44] * J0rd4n [J0rd4n@notlogged] has joined #minecrafthelp
#2046 [20:44] <[PHAZON]PVP> anna
#2047 [20:44] <Bugboy1028> urielsalis, speak with [PHAZON]PVP
#2048 [20:44] <[PHAZON]PVP> hi
#2049 [20:44] <[PHAZON]PVP> uriel
#2050 [20:44] <Bugboy1028> hi
#2051 [20:44] <[PHAZON]PVP> me recuerdas
#2052 [20:44] <[PHAZON]PVP> como entro a minecraft
#2053 [20:45] <[PHAZON]PVP> sisisi
#2054 [20:45] <[PHAZON]PVP> ya entre
#2055 [20:45] <[PHAZON]PVP> o yeah
#2056 [20:45] <Bugboy1028> I dont understand what you're saying
#2057 [20:45] <[PHAZON]PVP> zyferus
#2058 [20:46] <Lord_Ralex> ??> [PHAZON]PVP lang/es
#2059 [20:46] <Absol> [PHAZON]PVP: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2060 [20:47] <Drewasmileyface> does anyone know any wit or anything that i can upload a video so urielsalis can help me>
#2061 [20:47] <Drewasmileyface> *website
#2062 [20:47] <Bugboy1028> video?
#2063 [20:47] <Bugboy1028> Youtube
#2064 [20:47] <Bugboy1028> or dropboc
#2065 [20:48] <Drewasmileyface> hmm i didnt think of that. i will upload it to ypu tube if anyone can help me with isuue it would be amazing! i have tried so ,any things and it still hasnt been fixed
#2066 [20:48] <[PHAZON]PVP> no se ingles
#2067 [20:49] <[PHAZON]PVP> que es ingles
#2068 [20:49] * Lord_Ralex kicked [PHAZON]PVP from #minecrafthelp (Reason: PHAZON]PVP :[PHAZON]PVP)
#2069 [20:49] <Bugboy1028> We even gave you the LINK TO TRANSLATE.
#2070 [20:49] <Bugboy1028> damn, too slow :|
#2071 [20:54] <Drewasmileyface> i just took the video and will be copying the link soon
#2072 [20:57] <Drewasmileyface> here is the link https://www.youtube.com/watch?v=5LVWF1Nr-no
#2073 [20:57] <Drewasmileyface> idk how to stop it from doing that
#2074 [20:57] <CubeTheThird> Drewasmileyface, video is private
#2075 [20:58] <Drewasmileyface> my bad i changed it to public
#2076 [20:59] <CubeTheThird> Drewasmileyface, ya that's definitely the intel video driver problem
#2077 [20:59] * MOzang [MOzang@notlogged] has joined #minecrafthelp
#2078 [20:59] <Drewasmileyface> damn. my computer is new too. how do i fix it?
#2079 [21:00] <CubeTheThird> Drewasmileyface, one sec
#2080 [21:00] <Drewasmileyface> okay
#2081 [21:00] <CubeTheThird> Drewasmileyface, umm actually, can you get me an up to date dxdiag report?
#2082 [21:00] <Drewasmileyface> yes i can one second
#2083 [21:00] <Bugboy1028> Drewasmileyface, do you recently mess with opinions?
#2084 [21:01] <GreyVulpine> Options*
#2085 [21:01] * CubeTheThird facepalms
#2085 [21:01] * ExoKruzer_ [ExoKruzer_@notlogged] has joined #minecrafthelp
#2086 [21:01] <Drewasmileyface> options where?
#2087 [21:01] <GreyVulpine> Drewasmileyface - Please give us a dxdiag
#2088 [21:02] <Drewasmileyface> okay
#2089 [21:03] <Drewasmileyface> here you go http://paste.ubuntu.com/12636009/
#2090 [21:04] <CubeTheThird> Drewasmileyface, yup, as expected. YOu have drivers from a specific date that cause that issue. One sec
#2091 [21:04] <Drewasmileyface> okay
#2092 [21:04] * ExoKruzer__ [ExoKruzer__@notlogged] has quit. (Ping timeout: 195 seconds)
#2093 [21:04] <CubeTheThird> Drewasmileyface, ok try installing the exe from here: https://downloadcenter.intel.com/download/25232/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit
#2094 [21:06] <Drewasmileyface> it said the driver is not validated for this computer
#2095 [21:06] <CubeTheThird> uhg of course
#2096 [21:06] <CubeTheThird> and I believe you were already given the ones from acer
#2097 [21:07] <CubeTheThird> Drewasmileyface, what happens when you try installing the ones from Acer, that you were given previously?
#2098 [21:07] <Drewasmileyface> it gave me an error mesage too
#2099 [21:07] <CubeTheThird> Drewasmileyface, the same error message?
#2100 [21:08] <Drewasmileyface> no it said said something different
#2101 [21:08] * kitten15 [kitten15@notlogged] has joined #minecrafthelp
#2102 [21:09] * MOzang [MOzang@notlogged] has quit. (Quit: Web client closed)
#2103 [21:09] <CubeTheThird> Drewasmileyface, what did it say?
#2104 [21:10] <Drewasmileyface> i think it said it cant be installed or is not meant for this computer or something along those lines.
#2105 [21:10] * Dew [Dew@notlogged] has joined #minecrafthelp
#2106 [21:10] <CubeTheThird> Drewasmileyface, hmm that's strange. Can you redownload to be sure: http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3643_W81x64_A.zip?acerid=635525850026624460&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-591G&OS=81P1&LC=en&BC=ACER&SC=PA_4
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#2108 [21:12] * josk00 [josk00@notlogged] has joined #minecrafthelp
#2109 [21:14] <Drewasmileyface> i tried this but got stuck on what to do. i opened the folder looked for setup nad clicked it and then restarted my computer and the problem still happended
#2110 [21:15] <josk00> When i try to login to minecraft in regular launcher, pixelmon launcher, FTB launcher, technic launcher or even minecraft.net i get invalid credentials or username/password incorrect. I have changed my password 3 times and i can change it but minecraft.net says the user dont excist, but it sends me password reset mails for the user. Any fix for this problem?
#2111 [21:15] <CubeTheThird> Drewasmileyface, ok, extract everything in that into a new folder
#2112 [21:15] <CubeTheThird> ??> josk00 mods
#2113 [21:15] <Absol> josk00: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2114 [21:15] <Absol> josk00: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2115 [21:15] <Dew> Hello, My Minecraft account has recently been stolen. The name was changed on 09/03/15 byt whoever gained access to the account. They must have also changed the email because I have been unable to recover it. I sent a support form to Mojang though I'm concerned my original username will be taken before they are able to help me as the username goes back into rotation as of 10/10/15, which is quite soon. I'm unsure what to do. I'm sorry
#2116 [21:15] <CubeTheThird> ??> Dew account/send-email
#2117 [21:15] <Absol> Dew: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2118 [21:15] <Bugboy1028> ??> josk00 login/throttle
#2119 [21:15] <Absol> Dew: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2120 [21:15] <Absol> josk00: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#2121 [21:15] <Drewasmileyface> should i create another folder and name it?
#2122 [21:15] <Absol> josk00: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2123 [21:16] <CubeTheThird> Drewasmileyface, that's right
#2124 [21:16] <josk00> but i dont have a mojang account i have one of the old minecraft accounts where you use your username
#2125 [21:17] <Dew> would Mojang still be able to recover my original username even if someone else takes it when it becomes available again?
#2126 [21:17] <Bugboy1028> ??> josk00 login/throttle
#2127 [21:17] <Absol> josk00: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#2128 [21:17] <Absol> josk00: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2129 [21:17] <kitten15> I just downloaded a new minecraft game on my computer and it tells me my drivers are out of date on a new computer. I tried updating the drivers like they told me, but the game will still not play.
#2130 [21:17] <Drewasmileyface> okay now what?/
#2131 [21:18] <josk00> so i shouldnt try to login to the mojang account the minecraft account or minecraft.net account for 3 hours?
#2132 [21:19] <webrosc> josk00, yes thats what the message said twice
#2133 [21:19] <josk00> ok thx for the help
#2134 [21:19] <webrosc> ??> kitten15 win/dxdiag
#2135 [21:19] <Absol> kitten15: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2136 [21:19] * Guest74280 is now known as Andrio
#2137 [21:19] * josk00 [josk00@notlogged] has quit. (Quit: Web client closed)
#2138 [21:20] <kitten15> I did that. It is pasted in the window
#2139 [21:20] <CubeTheThird> Drewasmileyface, ok do you know how to access your device manager?
#2140 [21:20] * lccookiemonster [lccookiemonster@notlogged] has joined #minecrafthelp
#2141 [21:20] <kitten15> is that through my control panel???
#2142 [21:20] <lccookiemonster> hey
#2143 [21:20] <webrosc> kitten15, we need the link here
#2144 [21:21] <Drewasmileyface> hmm my control pannel?
#2145 [21:21] <lccookiemonster> i need help with resetting my
#2146 [21:21] <lccookiemonster> minecraft security questions
#2147 [21:21] <CubeTheThird> Drewasmileyface, umm, maybe?
#2148 [21:21] <lccookiemonster> is this the right place?
#2149 [21:21] <lccookiemonster> lol
#2150 [21:21] <CubeTheThird> Drewasmileyface, normally I right-click on COMputer -> manage
#2151 [21:21] <Drewasmileyface> what would it consist of?
#2152 [21:21] <kitten15> Paste from paste.ubuntu.com\ at Fri, 2 Oct 2015 02:07:03 +0000
#2153 [21:21] <CubeTheThird> lccookiemonster, what happens when you press the reset button on the website?
#2154 [21:21] <webrosc> kitten15, the URL please
#2155 [21:22] <lccookiemonster> on which website?
#2156 [21:22] <CubeTheThird> lccookiemonster, on mojang.com when you try logging in. THere's a button at the bottom of the security question page to reset it
#2157 [21:22] <Drewasmileyface> do you mant me to right click on desktop?
#2158 [21:22] <lccookiemonster> ok hold on
#2159 [21:22] <CubeTheThird> Drewasmileyface, no, on Computer, from a folder window
#2160 [21:23] <kitten15> where is that info. It simply asked me to paste it in the window that popped up. I did now....? Sorry
#2161 [21:23] <CubeTheThird> Drewasmileyface, you could alternatively search your computer for 'device manager'
#2162 [21:23] <webrosc> kitten15, follow that guide i linked, it tells you, and shows you what to do
#2163 [21:23] <Drewasmileyface> okay i found device manager
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#2165 [21:23] * Daysan [Daysan@notlogged] has joined #minecrafthelp
#2166 [21:24] <Daysan> Hello
#2167 [21:24] <thing> hell, i would like help setting up purpleirc on my server.
#2168 [21:24] <thing> wello*
#2169 [21:24] <kitten15> Maybe http://paste.ubuntu.com/12636018/
#2170 [21:24] <lccookiemonster> it wont let me reset it all it says is "To reset your security questions you need to contact customer support through our Support Center"
#2171 [21:24] <webrosc> thing, pirpleirc?
#2172 [21:24] * HomeworkHomage [HomeworkHomage@notlogged] has joined #minecrafthelp
#2173 [21:24] <HomeworkHomage> Hello?
#2174 [21:24] <webrosc> thing, is that some sort of plugin?
#2175 [21:24] <HomeworkHomage> I NEED HELP!!!
#2176 [21:24] <webrosc> if so, sorry but we only support vanilla here
#2177 [21:25] <thing> purpleIRC is a plugin for minecraft that allows servers to connect via irc so im wondering how to use it. i think its purpleirc yes
#2178 [21:25] <webrosc> HomeworkHomage, with? and no need to shout
#2179 [21:25] <Daysan> I was playing minecraft PS4 and the game crashed, when I got back on an entire chunk of the world is completely gone.. Is there a way to fix this?
#2180 [21:25] <HomeworkHomage> I have Ticking Screen
#2181 [21:25] <webrosc> Daysan, i doubt it sorry
#2182 [21:25] <thing> aw ok thats sad anywhere else i can get help?
#2183 [21:25] <webrosc> HomeworkHomage, copy the crash report to paste.ubuntu.com then link the URL to it here
#2184 [21:25] <Daysan> Dang alright. I've been recreating Jurassic park for a year now and now half of the island is missing.. Guess it's time to move on
#2185 [21:26] <thing> #list
#2186 [21:26] <thing> woops :P
#2187 [21:26] <webrosc> Daysan, unless you have a backup, i doubt it can be recovered as a PS4 doesn't have a file manager
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#2191 [21:27] <kitten15> Was the last link I sent what you needed???
#2192 [21:27] <webrosc> thing, try google? couldn't really say where else as i've never heard of that
#2193 [21:27] <webrosc> kitten15, one moment
#2194 [21:27] * HomeworkHomage_ [HomeworkHomage_@notlogged] has joined #minecrafthelp
#2195 [21:27] <thing> yea i am just thought id look here since ya know irc :)
#2196 [21:27] <lccookiemonster> i need help! when i try to reset my security questions it says "To reset your security questions you need to contact customer support through our Support Center"!!
#2197 [21:27] <thing> thakns for your time though ill be looking around
#2198 [21:27] <Andrio> kitten15, install this driver: https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
#2199 [21:27] <CubeTheThird> Drewasmileyface, find the display adapter
#2200 [21:27] <CubeTheThird> Drewasmileyface, find the display adapter
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#2202 [21:28] <webrosc> ??> lccookiemonster account/send-mail
#2203 [21:28] <webrosc> ??> lccookiemonster account/send-email
#2204 [21:28] <Drewasmileyface> okay got it whats next?
#2205 [21:28] <Absol> lccookiemonster: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2206 [21:28] <Absol> lccookiemonster: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2207 [21:28] <lccookiemonster> i did lastnight and they havent wrote back yet
#2208 [21:28] <CubeTheThird> Drewasmileyface, right-click on it, and choose update
#2209 [21:28] <webrosc> lccookiemonster, see https://help.mojang.com/customer/portal/articles/359446
#2210 [21:28] <lccookiemonster> ok
#2211 [21:29] <CubeTheThird> Drewasmileyface, browse your computer, and choose the folder where you extracted the driver files
#2212 [21:29] <webrosc> lccookiemonster, they have a 'small' backlog
#2213 [21:29] <kitten15> The link does not work it tells me Failed - Network error
#2214 [21:29] <Andrio> kitten15, try again
#2215 [21:29] * webrosc trys link....its fine
#2215 [21:29] <Andrio> If you can use wired Internet, instead of wi-fi, do
#2216 [21:29] <Andrio> yeah, that's an Internet connection failure.
#2217 [21:29] <lccookiemonster> whats a backlog?
#2218 [21:30] <webrosc> lccookiemonster, alot of mail
#2219 [21:30] <webrosc> give them a chance
#2220 [21:30] <lccookiemonster> uggggh! so how long do u think it will take?
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#2222 [21:31] <webrosc> lccookiemonster, well they are working on mail from around sept 1st
#2223 [21:31] <webrosc> so however long it takes them to get to your mail, maybe 2/3 weeks
#2224 [21:31] <lccookiemonster> oh. and how did you get your name to be red?
#2225 [21:31] <webrosc> its red when i say your name
#2226 [21:31] <kitten15> Ok 5th time was a charm, however after I accept and hit run it tells me the executable I am trying to run is corrupted.
#2227 [21:32] <lccookiemonster> webrosc THAT LONG?!
#2228 [21:32] <webrosc> kitten15, definatly internet issue, are you wired or wireless?
#2229 [21:32] <webrosc> lccookiemonster, yes
#2230 [21:32] <lccookiemonster> OOOOOOMMMMMMMMMGGGGGGGG
#2231 [21:32] <webrosc> they are only a small team
#2232 [21:33] <lccookiemonster> true
#2233 [21:33] <lccookiemonster> hey im gonna go see ya!
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#2235 [21:34] <kitten15> My main computer is wired however this is a second computer I have put wireless onto a network with the first.
#2236 [21:34] <Andrio> Try using the main computer to download the driver.
#2237 [21:36] <kitten15> The main computer is windows 8 where this is windows 7. I don't want minecraft on my work computer I want it on the kids computer.
#2238 [21:36] <Drewasmileyface> okay i did that and it said windows has determined that hte your drivers are uptoday
#2239 [21:36] <Drewasmileyface> *up to date
#2240 [21:37] <webrosc> kitten15, download the file on the desktop, transfer it via usb or whatever to laptop
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#2242 [21:37] <kitten15> It won't play on this one as it tells me the drivers will not support it however, The drivers will ot update to something that will support it.
#2243 [21:37] <webrosc> or plug the laptop into the router with a cable
#2244 [21:37] <Andrio> ah...
#2245 [21:37] <Andrio> kitten15, which computer is that DXDiag report from?
#2246 [21:38] <kitten15> The windows 7 kids computer
#2247 [21:38] <Andrio> Mm
#2248 [21:38] <Andrio> ok
#2249 [21:39] <kitten15> Its not a laptop its a full second desktop
#2250 [21:39] <CubeTheThird> Drewasmileyface, uhg of course. Can you try that again, except selecting the folder with the intel drivers in it instead?
#2251 [21:39] <webrosc> ah, little harder to move to wired range to router then
#2252 [21:39] <TazCraft> Hey i was just woundering what the heck was going on with my game, i havnt been playing minecraft for a while but i hopped back in to 1.8 and for some reason on my cp im getting savier entity lagg and im having problems with chunks loading, this donsnt happen in 1.7
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#2254 [21:40] <Drewasmileyface> can i get the download for the intell frivers again
#2255 [21:40] <Drewasmileyface> and if i use the intell oes shoul di save t as a zip.?
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#2257 [21:41] <TazCraft> ??
#2258 [21:43] <TazCraft> Hey i was just woundering what the heck was going on with my game, i havnt been playing minecraft for a while but i hopped back in to 1.8 and for some reason on my cp im getting savier entity lagg and im having problems with chunks loading, this donsnt happen in 1.7
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#2263 [21:47] <Drewasmileyface> Hello??
#2264 [21:48] <Andrio> Drewasmileyface, this? http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3643_W81x64_A.zip?acerid=635525850026624460&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-591G&OS=81P1&LC=en&BC=ACER&SC=PA_4
#2265 [21:49] <CubeTheThird> Drewasmileyface, intel has a zip one too
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#2267 [21:49] <Drewasmileyface> i need the intel one again please
#2268 [21:49] <CubeTheThird> ok
#2269 [21:49] <CubeTheThird> Drewasmileyface, https://downloadcenter.intel.com/download/25232/Intel-Iris-Iris-Pro-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64bit
#2270 [21:49] <CubeTheThird> you can get the zip actually
#2271 [21:51] * MATHEUSMCT111 [MATHEUSMCT111@notlogged] has joined #minecrafthelp
#2272 [21:51] <MATHEUSMCT111> ALGUEM ME AJUDA
#2273 [21:51] <MATHEUSMCT111> MEU MINECRAFT NAO QUE MAIS ENTRA OQUE EU FASO
#2274 [21:53] <Andrio> MATHEUSMCT111, stop shouting
#2275 [21:53] <Andrio> What happens when you try?
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#2277 [21:56] <Askr> hello
#2278 [21:56] <Drewasmileyface> it said the sametyhing
#2279 [21:56] <MATHEUSMCT111> FALA PARA ATUALIZA O DRIV
#2280 [21:56] * Lord_Ralex kicked MATHEUSMCT111 from #minecrafthelp (Reason: ATHEUSMCT111 :MATHEUSMCT111)
#2281 [21:56] <Askr> whenever i do setblock dirt ~ ~1 ~ in a command block it says dirt is not a valid number
#2282 [21:56] <Askr> anyone on?
#2283 [21:57] <Drewasmileyface> I feel like im doing something wrong
#2284 [21:57] <Lord_Ralex> Askr, then use a valid number?
#2285 [21:57] <Andrio> Askr, it's /setblock ~ ~1 ~ dirt
#2286 [21:57] <Askr> thanks guys
#2287 [22:03] <Drewasmileyface> What else can we do to fix this?
#2288 [22:05] <Drewasmileyface> hello?
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#2295 [22:20] <Partenpate> urielsalis
#2296 [22:21] <Andrio> ??> Partenpate ask
#2297 [22:21] <Absol> Partenpate: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2298 [22:21] <Absol> Partenpate: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2299 [22:22] <Partenpate> he told me to say that
#2300 [22:22] <Andrio> really?
#2301 [22:22] <Partenpate> once i finished installing the drivers
#2302 [22:22] <Partenpate> yes
#2303 [22:22] <Partenpate> btw it didnt work
#2304 [22:22] <Andrio> Because when someone does that to me, it takes a bite out of my soul.
#2305 [22:23] <Partenpate> O: , i apoligize
#2306 [22:23] <Andrio> It's all right...
#2307 [22:24] <Partenpate> http://paste.ubuntu.com/12635541/\
#2308 [22:24] <Partenpate> http://paste.ubuntu.com/12635541/
#2309 [22:24] <Partenpate> Thats my diaxdg report
#2310 [22:25] <Partenpate> do you have any drivers i can install to accelerate pixel format
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#2312 [22:25] <webrosc> Partenpate, did it give an error when you tried to install the drivers?
#2313 [22:26] <Partenpate> no I installed them and it didnt work
#2314 [22:26] <Partenpate> i restarted my computer and all as instructed
#2315 [22:26] <webrosc> the dxdiag you just psted, thats new, or old?
#2316 [22:26] <Andrio> Did you restart the computer?
#2317 [22:26] <Partenpate> yes
#2318 [22:28] <Partenpate> old
#2319 [22:28] <webrosc> can you do a new dxdiag
#2320 [22:28] <Partenpate> but why does it matter
#2321 [22:28] <Partenpate> ???
#2322 [22:28] <webrosc> a new dxdiag log will show if the drivers installed or not
#2323 [22:28] <Partenpate> oh ok
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#2325 [22:30] <Partenpate> New: http://paste.ubuntu.com/12636331/
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#2327 [22:30] <webrosc> yh looks like the drivers didn't install
#2328 [22:30] <Partenpate> :/
#2329 [22:30] <Partenpate> I got them from here
#2330 [22:31] <webrosc> your dxdiag still shows basic drivers not the right ones, can you try installing them again
#2331 [22:31] <Partenpate> http://www.dell.com/support/home/us/en/19/product-support/servicetag/gqt7xr1/drivers/advanced?s=bsd
#2332 [22:32] <Andrio> Was it this? http://downloads.dell.com/FOLDER01424503M/1/Video_Driver_XGPWM_WN_9.17.10.3040_A12.EXE
#2333 [22:32] <DEvaro29888a> I can no longer access my Email account that I registered on Mojang with and I need to reset my security questions. The instructions are sent to the email account I cannot access
#2334 [22:32] <webrosc> DEvaro29888a, you will most likly have to contact Mojang then
#2335 [22:32] <Partenpate> Yes
#2336 [22:33] <Partenpate> hmm
#2337 [22:33] <webrosc> ??> DEvaro29888a account/send-email
#2338 [22:33] <Partenpate> why
#2339 [22:33] <Absol> DEvaro29888a: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2340 [22:33] <Absol> DEvaro29888a: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2341 [22:33] <Partenpate> oh nvm
#2342 [22:33] <Partenpate> so
#2343 [22:33] <Partenpate> which drivers do i install
#2344 [22:33] <DEvaro29888a> I already have, and they sent me an email with the link to the webpage that sends the instructions to my inaccessable email
#2345 [22:34] <webrosc> DEvaro29888a, then message back and explain you can't access old email, only they can assist you
#2346 [22:34] <DEvaro29888a> I do not have a Transaction ID because i bought the game in 2011.
#2347 [22:34] <webrosc> DEvaro29888a, ONLY Mojang can fix account issues
#2348 [22:34] <Partenpate> true
#2349 [22:34] <Partenpate> they fixed mine
#2350 [22:35] <Partenpate> they take about 3 weeks
#2351 [22:35] <webrosc> we have no access to accounts here as we are only volunteers
#2352 [22:35] <DEvaro29888a> OK. Thanks for telling me what i already did.
#2353 [22:35] <DEvaro29888a> OK. Thanks for telling me what i already did.
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#2355 [22:35] <Partenpate> the drivers not working :/
#2356 [22:36] <webrosc> define not working
#2357 [22:36] <Partenpate> its just showing me the icon, but when i click on it there is no window
#2358 [22:36] <Partenpate> the dell icon
#2359 [22:37] <Partenpate> I can not open a window
#2360 [22:37] <Partenpate> :?
#2361 [22:37] <Partenpate> :/
#2362 [22:38] <Partenpate> webrosc?
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#2373 [22:50] <laurel> i know very little about computers, and ever since i got the internet and updated, minecraft keeps crashing on me
#2374 [22:51] <laurel> anyone?
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#2378 [23:04] <ouchy> I have a quick (hopefully) question. For some reason the text on the launcher has become unreadable and the game is in 3d mode. I tried uninstalling and reinstalling and it did not help. The game worked perfectly before. Any ideas?
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#2384 [23:16] <laurel> anyone here?
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#2390 [23:51] <Drewasmileyface> HELLO?
#2391 [23:52] <Drewasmileyface> i need help fixing the bad graphics driver please
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