#1 [00:01] <Renielzero> So. It's probably been a year since I have logged into Minecraft. I attempted all of my passwords I could think off. Even resetting my password. After linking my Minecraft and Mojang account. It still tells me that my password is incorrect. And yes. I have used the email to log in as well as the username
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#6 [00:13] <JustMeJ0> My Minecraft game is saying that there is a "Lack of updated drivers". Here's a link to my DxDiag > http://paste.ubuntu.com/12687750/
#7 [00:24] <JustMeJ0> Hello?
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#9 [00:25] <jozza05> Hello, I am having troubles starting up minecraft
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#24 [01:09] <p0pc0rnplaya> I can't seem to add mods to my minecraft without it crashing or not working at all what should I do
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#26 [01:14] <p0pc0rnplaya_> I made sure all my mods were compatible.. I only have 2 mods but it still crashes. i dont know if its the mods or forge
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#32 [01:44] <jozza05> Hey, I followed the DxDiag step, it didnt work
#33 [01:44] <jozza05> So I copyed the information
#34 [01:44] <jozza05> Do you need the link?
#35 [01:45] <jozza05> Please help me as I really need to play
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#37 [01:48] <jozza05> :'(
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#48 [02:46] <osmax223> Hello, can i please have help recovering my email address linked to this username. I know my username but not what me email linked to it is. Thanks
#49 [02:48] <Andrio> ??> osmax223 account/retrieve-name
#50 [02:48] <Absol> osmax223: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#51 [02:48] <Andrio> osmax223, try all email addresses you own there.
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#57 [03:20] <Armanis0518> Hello, I need help logging into my account? I deleted my email linked with the account before changing it, Now it asks me security questions that I don't remember the answers too. And when I click on send email help it sends it to the email that doesnt even exist anymore.
#58 [03:22] <Izzman> Hi, i have purchased minecraft for my laptop but it won't download. I have done everything asked and have got to this point: http://paste.ubuntu.com/12688362/ what do I do next please?
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#73 [04:26] <Antonio> Hi, could someone tell if i can run minecraft on windows 10 seus shaders, worldedit and a resource pack the same way i do ok
#74 [04:27] <Antonio> The same way i do on windows 7?
#75 [04:40] <Andrio> If your hardware supports Windows 10, you should be able to.
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#79 [04:55] <AggravatedCelery> Hello. I have a problem playing MC in single player. Once the world is created, I fall through the floor and keep falling for ever and ever.
#80 [04:56] <AggravatedCelery> Most of the time it will not even create the world. It gets hung up on "Downloading Terrain"
#81 [04:56] <AggravatedCelery> MC does not freeze and keeps responding, but the only way I can close it is through task manager.
#82 [04:56] <AggravatedCelery> Windows 7 PC is what I am using.
#83 [04:59] <AggravatedCelery> IT has worked in the past as well. THis problem just started up after installing the 1.8.1 update.
#84 [04:59] <AggravatedCelery> I have also completely removed and reinstalled MC
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#86 [04:59] <AggravatedCelery> but same issue is present.
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#88 [05:06] <AggravatedCelery> 3am on a sunday is obviously a bad time to ask! lol
#89 [05:06] <AggravatedCelery> I'll try again later.
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#101 [05:44] <Izzman> Can anyone help? I have paid 17.95 for minecraft on windows 10 laptop and followed the instructions but the download does not complete. I used help and was pointed in this direction and asked to add this link: http://paste.ubuntu.com/12688362/
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#103 [05:45] <GreyVulpine> Izzman - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#104 [05:46] <Izzman> thank you = do you know how I get my money back please?
#105 [05:47] <GreyVulpine> Izzman - See: https://help.mojang.com/customer/portal/articles/359338
#106 [05:47] <Izzman> thank you!
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#117 [06:28] <nasos> hi there i cant migrate me account it says this :Error! Invalid import attempt. If you need help importing your legacy Minecraft account please visit our support center for further assistance.
#118 [06:29] <roula> I have a problem migrating my paid account to a new account on mojang so that i can change password and email
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#122 [06:31] <chrisitelouise> hi
#123 [06:31] <chrisitelouise> can you download mods with forge
#124 [06:31] <chrisitelouise> ?
#125 [06:31] <chrisitelouise> ?
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#133 [06:51] <Kil4355> I can't sign into my minecraft account and i've tried a few different things and it keeps saying "Sorry but your username or password is incorrect."
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#139 [07:03] <Joshua_> Glitches
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#142 [07:09] <Joshua_> My friend changed the server and I played and I whent and changed it back to my game and everything I had done it was not There anymore
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#152 [07:28] <SipaiSissi> ------------------
#153 [07:32] <Andrio> ??> SipaiSissi paste
#154 [07:32] <Absol> SipaiSissi: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#161 [07:39] <SipaiSissi> http://paste.ubuntu.com/12689280/
#162 [07:40] <SipaiSissi> http://paste.ubuntu.com/12689280/
#163 [07:41] <SipaiSissi> can you give me the links?
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#166 [07:44] <Andrio> SipaiSissi, install the Catalyst software suite from http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064.
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#169 [07:50] <SipaiSissi> witch one i choose?
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#171 [07:52] <Andrio> There's only one Catalyst software suite there.
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#177 [08:16] <SipaiSissi> ow
#178 [08:16] <SipaiSissi> now i have installed te catalyst software. What do i do now?
#179 [08:17] <Andrio> Restart the computer and Minecraft should work.
#180 [08:18] <SipaiSissi> it restarted it by itself. but ill try minecraft noe
#181 [08:18] <SipaiSissi> now
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#183 [08:19] <SipaiSissi> its not working
#184 [08:19] <CreeperMan> Hi I'm trying to bind minecraft and Twitch. It is taying that I have done it but when i go into minecraft to do it it tells me to bind my accounts.
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#187 [08:20] <Andrio> :/
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#190 [08:20] <Andrio> CreeperMan, try closing Minecraft, logging out of the launcher and back in.
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#192 [08:20] <Andrio> SipaiSissi, you did open the file you downloaded, right?
#193 [08:21] <CreeperMan> ok i'll try that thanks
#194 [08:22] <MihawkTheBest> I have a problem with Minecraft - Windows 10 Edition beta : My gamertag prevents me from accessing a server as there is a space in it ..
#195 [08:23] <SipaiSissi> i think so
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#197 [08:26] <CreeperMan> ok im back its still not working
#198 [08:26] <SipaiSissi> why my minecraft wont still work?
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#200 [08:28] <CreeperMan> Andrio its still not working
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#205 [08:33] <SipaiSissi> what do i do now? It wont work!
#206 [08:35] <SipaiSissi> hey. is this help thing in any other language?
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#212 [08:40] <PvtSnowballXL> Completely ignored arguments: [--nativeLauncherVersion, 286]
#213 [08:40] <PvtSnowballXL> ime getting this error first time loading MC on "new to me" old laptop win 7
#214 [08:41] <PvtSnowballXL> Completely ignored arguments: [--nativeLauncherVersion, 286]
#215 [08:41] <CubeTheThird> PvtSnowballXL, that's normal
#216 [08:41] <PvtSnowballXL> no the game wont load
#217 [08:41] <CubeTheThird> PvtSnowballXL, copy the rest of the log onto http://paste.ubuntu.com and give the URL here.
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#220 [08:42] <Djsob> ok
#221 [08:42] <Djsob> tengo problemas
#222 [08:42] <Djsob> primero con java
#223 [08:42] <Djsob> no se q hacer
#224 [08:43] <PvtSnowballXL> http://paste.ubuntu.com/12689530/
#225 [08:43] <Djsob> aqui les dejare un link
#226 [08:43] <Djsob> http://paste.ubuntu.com/12689516/
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#228 [08:43] <CubeTheThird> Djsob, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#229 [08:44] <CubeTheThird> PvtSnowballXL, ah. Try playing version 1.7.2
#230 [08:44] <CubeTheThird> ??> PvtSnowballXL launcher/change-version
#231 [08:44] <Absol> PvtSnowballXL: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#232 [08:44] <Djsob> ya lo intente
#233 [08:44] <Djsob> pero me sale este error
#234 [08:44] <PvtSnowballXL> ill try that
#235 [08:44] <Djsob> en la version 1.7.2
#236 [08:45] <Lord_Ralex> Djsob, read what CubeTheThird told you....
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#239 [08:46] <Djsob> pero mi windows es 10
#240 [08:46] * xXMarciHDXx [xXMarciHDXx@notlogged] has joined #minecrafthelp
#241 [08:46] <Lord_Ralex> Djsob, and your computer is too old for it.
#242 [08:46] <Lord_Ralex> Djsob, get a new computer or go back to Windows 7
#243 [08:46] <PvtSnowballXL> well that worked thanks buddies buy your self a beer on me
#244 [08:46] <Ronic> Hy my minecraft crash earlier on and the problem is about onenGl
#245 [08:46] <Djsob> no es vieja es del 2013 creo
#246 [08:47] <PvtSnowballXL> any way to pla 1.8.8?
#247 [08:47] <CubeTheThird> Ronic, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#248 [08:47] <Ronic> all my drivers are up to date
#249 [08:47] <Ronic> ok
#250 [08:47] <CubeTheThird> ??> PvtSnowballXL gpu/intel/ig4
#251 [08:47] <Absol> PvtSnowballXL: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#252 [08:47] <Absol> PvtSnowballXL: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#253 [08:47] <Lord_Ralex> Djsob, that thing is not 2013. It might be 'new' to you, but it is old.
#254 [08:47] <Djsob> ummmm
#255 [08:48] <Djsob> pero o puedo actualizar mi tarjeta nada mas
#256 [08:48] <Lord_Ralex> Djsob, your computer is from 2009. It is *old*.
#257 [08:48] <Djsob> xd
#258 [08:48] <Djsob> jaja
#259 [08:48] <PvtSnowballXL> ok, well good to know. I got this laptop to play with my boy, looks like we will both have to crank it back a little . thanks ofr the help
#260 [08:48] <Lord_Ralex> Djsob, you just need a new computer, or go back to Windows 7 to use it with Minecraft.
#261 [08:48] <Djsob> ya entonces
#262 [08:48] <Djsob> gracias a todos
#263 [08:49] <Djsob> me gusto esta pagina
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#268 [08:50] <Ronic> CubeTheThrid i did it my poster name is Gamer102
#269 [08:51] * BusyIzzie [BusyIzzie@notlogged] has joined #minecrafthelp
#270 [08:51] <CubeTheThird> Ronic, give the link to your paste here
#271 [08:52] <Ronic> http://paste.ubuntu.com/12689557/
#272 [08:52] <CubeTheThird> Ronic, do you have a dxdiag report?
#273 [08:53] * JoBear [JoBear@notlogged] has joined #minecrafthelp
#274 [08:53] <Ronic> no
#275 [08:53] <Ronic> no i do not
#276 [08:53] <CubeTheThird> ??> Ronic win/dxdiag
#277 [08:53] <Absol> Ronic: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#278 [08:54] <Ronic> ok
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#281 [08:54] <JoBear> i cant update my graphics drivers properly to play minecraft on this PC and i have a link that should help you http://paste.ubuntu.com/12689540/
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#283 [08:55] <CubeTheThird> JoBear, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#284 [08:55] <JoBear> oh ok thanks for letting me know :)
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#289 [08:56] <Ronic> CubeTheTHird here is my dxdiag report
#290 [08:56] <Ronic> http://paste.ubuntu.com/12689589/
#291 [08:57] <BusyIzzie> Hi guys my problem is on http://paste.ubuntu.com/12689492
#292 [08:57] <CubeTheThird> one moment
#293 [08:58] <CubeTheThird> Ronic, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#294 [08:58] <CubeTheThird> BusyIzzie, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#295 [08:58] <JoBear> will they ever make my graphics card supported?
#296 [08:59] <CubeTheThird> JoBear, not likely. They haven't released a driver update since 2009
#297 [08:59] <JoBear> oh my
#298 [08:59] <BusyIzzie> ok thanks for your help CubeTheThird
#299 [08:59] <JoBear> WINDOWS 7 HERE I COME
#300 [09:00] <CubeTheThird> lol
#301 [09:00] <Ronic> will they make my graphic card surpoted minecraft needs to update ;D
#302 [09:00] <BusyIzzie> Back to windows7 then lol
#303 [09:01] <JoBear> after i upgrade my driver in windows 7 can i go back to windows 10 and play minecraft?
#304 [09:01] <CubeTheThird> Ronic, not likely
#305 [09:01] <CubeTheThird> JoBear, you cannot
#306 [09:01] * Akalai [Akalai@notlogged] has joined #minecrafthelp
#307 [09:01] <JoBear> poo
#308 [09:01] <Ronic> why not realy ??
#309 [09:01] <Akalai> Oi
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#313 [09:01] <Akalai> Who do I contact to receive the email account name for an account?
#314 [09:01] <CubeTheThird> Ronic, they haven't released any drivers for your card for windows 10
#315 [09:02] <Ronic> ohhh
#316 [09:02] <JoBear> i see
#317 [09:02] <CubeTheThird> Akalai, you can test your emails here: http://www.minecraft.net/retrievename
#318 [09:02] <CubeTheThird> Akalai, if you can't get it that way, you'll have to contact Mojang
#319 [09:02] <CubeTheThird> ??> Akalai mojang/email
#320 [09:02] <Absol> Akalai: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#321 [09:02] <Absol> Akalai: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#322 [09:02] <Ronic> so whats the problem its too update or its outdated
#323 [09:02] * killertry [killertry@notlogged] has joined #minecrafthelp
#324 [09:02] <JoBear> outdadted
#325 [09:02] <Ronic> oh
#326 [09:03] <Akalai> I've got like 6 accounts and can't remember the email account I used for one of them
#327 [09:03] <Ronic> but when i had win 8
#328 [09:03] <Ronic> it didnt do that
#329 [09:03] <JoBear> i have windows 10
#330 [09:03] <killertry> i need help
#331 [09:03] <CubeTheThird> Ronic, that's because intel has released drivers for windows 8 for yours
#332 [09:03] <CubeTheThird> killertry, what's the problem?
#333 [09:03] <Ronic> ohhh
#334 [09:03] <Ronic> but when i install win 10
#335 [09:03] <Ronic> minecraft did not crash
#336 [09:03] <Ronic> after 4 weeks or more
#337 [09:03] <JoBear> thats odd
#338 [09:03] * Akalai [Akalai@notlogged] has quit. (Client Quit)
#339 [09:04] <CubeTheThird> it's possible the windows 8 drivers carried over and worked for a bit
#340 [09:04] <killertry> I want to play minecraft but this does not go
#341 [09:04] <CubeTheThird> killertry, what does it do?
#342 [09:05] * MacroMalik [MacroMalik@notlogged] has joined #minecrafthelp
#343 [09:05] <killertry> says these have a problem in pixels
#344 [09:05] <CubeTheThird> killertry, do you have a dxdiag report?
#345 [09:05] <JoBear> im gonna go replace my driver :(
#346 [09:05] <killertry> no
#347 [09:06] * MacroMalik [MacroMalik@notlogged] has quit. (Client Quit)
#348 [09:06] <CubeTheThird> ??> killertry win/dxdiag
#349 [09:06] <Absol> killertry: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#350 [09:06] <Ronic> xD
#351 [09:07] * iTz_PingPlay_Pvp [iTz_PingPlay_Pvp@notlogged] has joined #minecrafthelp
#352 [09:07] <Ronic> Cube cant i get my windows 10 driver
#353 [09:08] <CubeTheThird> there is no windows 10 driver
#354 [09:08] <Ronic> i mean windows 8
#355 [09:08] <CubeTheThird> no
#356 [09:08] * iTz_PingPlay_Pvp [iTz_PingPlay_Pvp@notlogged] has quit. (Client Quit)
#357 [09:08] <Ronic> like before the 4 weeks minecraft work
#358 [09:08] <CubeTheThird> it will not let you install it unfortunately
#359 [09:08] <CubeTheThird> if it did I would have recommended that
#360 [09:09] <Ronic> oh
#361 [09:09] <Ronic> hmm.. i love windows 10
#362 [09:09] <Ronic> i dont want to go back to win 8
#363 [09:09] <Ronic> just to play one game
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#367 [09:10] <CubeTheThird> is your computer a laptop?
#368 [09:10] <Ronic> computer/destop
#369 [09:10] <CubeTheThird> then you could get a new graphics card too
#370 [09:10] * trow [trow@notlogged] has joined #minecrafthelp
#371 [09:10] <Ronic> its expensive!!!!
#372 [09:10] * trow [trow@notlogged] has quit. (Client Quit)
#373 [09:11] <CubeTheThird> you can get one for like 40 USD
#374 [09:11] <Ronic> where i get that money
#375 [09:11] <Ronic> i dont have a job
#376 [09:12] <Ronic> and im not in the us
#377 [09:12] <Ronic> so its double in my contry
#378 [09:12] <CubeTheThird> only other option would be to install linux, but I doubt you'll want to go that route
#379 [09:12] <Ronic> linux sucks
#380 [09:12] <Ronic> xD
#381 [09:13] <CubeTheThird> ya.. I use linux. Can tell you right now it does not
#382 [09:13] <Lutzee> People here would disagree with you on that
#383 [09:13] <Ronic> me
#384 [09:13] <Lutzee> I was talking to you Ronic
#385 [09:14] <Lutzee> I also use linux
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#391 [09:19] <Ronic> oh
#392 [09:19] <Ronic> sorry about that
#393 [09:19] <Ronic> just said my opinion
#394 [09:20] * killertry [killertry@notlogged] has quit. (Quit: Web client closed)
#395 [09:21] <Ronic> well i cant play minecraft my server ganna go down now
#396 [09:21] <Ronic> who will take care of it for me
#397 [09:21] <Ronic> :((
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#403 [09:27] <Ryko015> tengo problemas con el opengl me podrian aydar?
#404 [09:27] <Ronic> anyone xDD
#405 [09:27] <Ryko015> xD
#406 [09:28] <Ryko015> xvideos.xom
#407 [09:28] * creeper_boy_007 [creeper_boy_007@notlogged] has quit. (Ping timeout: 204 seconds)
#408 [09:29] * TitusRWorld [TitusRWorld@notlogged] has joined #minecrafthelp
#409 [09:29] <Ryko015> petardas.com
#410 [09:30] <TitusRWorld> hello??
#411 [09:30] <TitusRWorld> can you help me???
#412 [09:30] <Ronic> me
#413 [09:30] <Ronic> yes i can
#414 [09:30] <Ryko015> que problema tienes amigo?
#415 [09:30] <Andrio> Ryko015, not sure what you're going for there.
#416 [09:31] <TitusRWorld> i have now windows 10 and cant open minecraft?!
#417 [09:31] <Andrio> ??> Ryko015 win/DXDiag
#418 [09:31] <Absol> Ryko015: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#419 [09:31] * luan [luan@notlogged] has joined #minecrafthelp
#420 [09:31] <TitusRWorld> IT DOESNT GOING
#421 [09:32] <TitusRWorld> i have done this but its not open minecraft
#422 [09:32] <Ronic> CUbe so my graphics company need a new update to my driver so i can run my minecraft on win 10
#423 [09:32] * jeffrey0609 [jeffrey0609@notlogged] has joined #minecrafthelp
#424 [09:32] <Ryko015> andrio ya ise todo eso y fue como llege aqui
#425 [09:32] <TitusRWorld> kann jemand deutsch??
#426 [09:33] <Andrio> TitusRWorld, what happens when you try to open it?
#427 [09:33] <Andrio> no.
#428 [09:33] <Andrio> Ryko015, show me the link to your report.
#429 [09:33] <TitusRWorld> there i staing fix the problem about opengl
#430 [09:33] <Ryko015> http://paste.ubuntu.com/12689723/
#431 [09:33] <Ronic> me
#432 [09:33] <Andrio> ok
#433 [09:33] <Ronic> Titus
#434 [09:34] <Ronic> you fix it
#435 [09:34] <Ronic> how??
#436 [09:34] <Andrio> TitusRWorld, may I see the link to your DXDiag report?
#437 [09:34] <TitusRWorld> whats now??
#438 [09:34] * eneiq908 [eneiq908@notlogged] has joined #minecrafthelp
#439 [09:34] <TitusRWorld> i have say that is not going because i have only a basic driver adapter
#440 [09:34] <Ronic> oh
#441 [09:35] <Andrio> ._.
#442 [09:35] <TitusRWorld> but in windows 7 it is going
#443 [09:35] <eneiq908> l need help with the servers
#444 [09:35] * luan [luan@notlogged] has quit. (Client Quit)
#445 [09:35] <Ronic> what servers
#446 [09:35] * TitusRWorld [TitusRWorld@notlogged] has quit. (Quit: Web client closed)
#447 [09:35] <eneiq908> online
#448 [09:35] <eneiq908> online
#449 [09:36] * eneiq908 [eneiq908@notlogged] has left #minecrafthelp
#450 [09:36] <Andrio> Ryko015, your graphics hardware is not supported on Windows 8.
#451 [09:37] <Ronic> me
#452 [09:37] <Andrio> Ryko015, downgrade to Windows 7 or use a new PC
#453 [09:37] <Andrio> ??> Ronic IRC/multitasking
#454 [09:37] <Absol> Ronic: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
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#462 [09:38] <Ryko015> <Andrio> tengo que intalar win 7
#463 [09:38] <TitusRWorld> hello i have done that with ubuntu paste but its not going
#464 [09:38] * eduard [eduard@notlogged] has quit. (Client Quit)
#465 [09:38] <TitusRWorld> what now??
#466 [09:39] <Andrio> TitusRWorld, may I see the link to your DXDiag report?
#467 [09:39] <TitusRWorld> i have said thats not going why tell me that then?
#468 [09:40] <Andrio> The Paste! button isn't working?
#469 [09:40] <TitusRWorld> why??
#470 [09:40] <TitusRWorld> yes
#471 [09:40] * jeffrey0609 [jeffrey0609@notlogged] has quit. (Quit: Web client closed)
#472 [09:41] <Andrio> You entered a name, right?
#473 [09:41] <TitusRWorld> yes
#474 [09:41] <TitusRWorld> TitusRWorld was the name
#475 [09:41] * Crystal|AFK is now known as CrystalMare
#476 [09:42] <Andrio> ok
#477 [09:42] <Andrio> Try using http://gist.github.com/ instead.
#478 [09:42] <TitusRWorld> thx whait a minute...
#479 [09:42] <TitusRWorld> or 5...
#480 [09:43] * plancrafter1 [plancrafter1@notlogged] has joined #minecrafthelp
#481 [09:45] <TitusRWorld> where i klick down ?? create secret gist or create public gist??
#482 [09:45] <TitusRWorld> andrio??
#483 [09:45] <Andrio> Create Secret Gist
#484 [09:45] <TitusRWorld> ok...
#485 [09:45] * plancrafter1 [plancrafter1@notlogged] has quit. (Client Quit)
#486 [09:46] <TitusRWorld> and then?
#487 [09:46] <Andrio> Show me the link to that.
#488 [09:46] <TitusRWorld> https://gist.github.com/anonymous/227eef46303276aff61e
#489 [09:46] <TitusRWorld> here you are
#490 [09:47] * _KoLyAn4iK_ [_KoLyAn4iK_@notlogged] has joined #minecrafthelp
#491 [09:47] <Andrio> ok
#492 [09:48] <Andrio> TitusRWorld, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#493 [09:48] * Ronic [Ronic@notlogged] has quit. (Ping timeout: 204 seconds)
#494 [09:49] <TitusRWorld> ok
#495 [09:49] <_KoLyAn4iK_> I have an error : java.lang.nullpointerexception group . What to do?
#496 [09:50] * Fr0zen [Fr0zen@notlogged] has joined #minecrafthelp
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#498 [09:51] * plancrafter1 [plancrafter1@notlogged] has joined #minecrafthelp
#499 [09:51] <TitusRWorld> but minecraft windows 10 edition beta is going
#500 [09:51] <_KoLyAn4iK_> I have an error : java.lang.nullpointerexception group . What to do?
#501 [09:51] <TitusRWorld> why is minecraft 1.7.10 not going
#502 [09:51] <Fr0zen> Hi my minecraft is always crashing what should i do?
#503 [09:51] <GreyVulpine> TitusRWorld - Because your computer doesn't meet minecraft minimum specifications.
#504 [09:52] <GreyVulpine> Fr0zen - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#505 [09:52] <GreyVulpine> _KoLyAn4iK_ - Try another server.
#506 [09:52] <Fr0zen> I already gave it.
#507 [09:52] * TitusRWorld [TitusRWorld@notlogged] has quit. (Client Quit)
#508 [09:52] <GreyVulpine> Fr0zen - I did not see it, could you please post it again?
#509 [09:52] <plancrafter1> mein minecraft geht nicht wenn ich auf play drücke kommt error
#510 [09:52] <GreyVulpine> ??> plancrafter1 lang/de
#511 [09:52] <Fr0zen> ye okey
#512 [09:52] <Absol> plancrafter1: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#513 [09:52] * CrystalMare is now known as Crystal|AFK
#514 [09:53] <Fr0zen> Okey what now?
#515 [09:53] <GreyVulpine> Fr0zen - And the link to it?
#516 [09:53] <Fr0zen> http://paste.ubuntu.com/12689871/
#517 [09:54] <GreyVulpine> Fr0zen - Download and install the driver here: http://www.nvidia.com/download/driverResults.aspx/89903/en-uk
#518 [09:54] <GreyVulpine> Fr0zen - Reboot when done, then try minecraft
#519 [09:54] <Fr0zen> okey
#520 [09:55] <Fr0zen> And you stay here all day and night???
#521 [09:56] <GreyVulpine> We get paid in cookies and hot chocolate.
#522 [09:56] <Fr0zen> :D
#523 [09:56] <plancrafter1> my minecraft is not when i press play coms error
#524 [09:56] * KJ4IPS [KJ4IPS@notlogged] has quit. (Ping timeout: 195 seconds)
#525 [09:56] <GreyVulpine> plancrafter1 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#526 [09:56] * _KoLyAn4iK_ [_KoLyAn4iK_@notlogged] has quit. (Ping timeout: 204 seconds)
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#528 [09:57] <Fr0zen> Man i thing I will buy battle box computer.
#529 [09:58] <niel> is it s prebuilt?
#530 [09:58] <Fr0zen> I think no
#531 [09:58] <niel> do you have to build it?
#532 [09:58] <niel> like with your hands
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#534 [09:59] * squeezycactus [squeezycactus@notlogged] has joined #minecrafthelp
#535 [09:59] <plancrafter1> hello what i must do
#536 [09:59] * pizzaman777 [pizzaman777@notlogged] has quit. (Ping timeout: 204 seconds)
#537 [09:59] <Fr0zen> Okey guys iim going AFK...
#538 [09:59] <niel> >.>
#539 [09:59] <GreyVulpine> plancrafter1 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#540 [10:00] <Fr0zen> Hey can I make me nickname red? :DD
#541 [10:00] <GreyVulpine> Fr0zen - No.
#542 [10:00] <Fr0zen> No. Just no.
#543 [10:00] <Fr0zen> um
#544 [10:01] <Fr0zen> &4 Is it working?
#545 [10:01] <Fr0zen> no.
#546 [10:01] * FluffyLord04 [FluffyLord04@notlogged] has joined #minecrafthelp
#547 [10:01] <niel> shhh
#548 [10:01] <plancrafter1> what is
#549 [10:02] <plancrafter1> hello
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#551 [10:02] * misaelfg [misaelfg@notlogged] has joined #minecrafthelp
#552 [10:02] <FluffyLord04> my password dont work wheni dont login
#553 [10:02] <plancrafter1> ok
#554 [10:02] * Carlos [Carlos@notlogged] has joined #minecrafthelp
#555 [10:02] <plancrafter1> omg
#556 [10:02] <GreyVulpine> FluffyLord04 - Reset your password through https://account.mojang.com/password
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#558 [10:03] * squeezycactus [squeezycactus@notlogged] has quit. (Client Quit)
#559 [10:04] <plancrafter1> what i must du fray me not !D
#560 [10:04] <GreyVulpine> plancrafter1 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#561 [10:04] <plancrafter1> no
#562 [10:04] * GreyVulpine kicked plancrafter1 from #minecrafthelp (Reason: lancrafter1 :Sorry, we cannot help you here.)
#563 [10:05] <niel> lol wut
#564 [10:05] <GreyVulpine> What? I asked for the error report 3 times.
#565 [10:05] <niel> not you
#566 [10:06] <Fr0zen> Zzzzzzz. (Im sleeping) zzzzzz. LOL
#567 [10:06] <FluffyLord04> i reset my password and it dint work this happend Error! Unknown e-mail address or password
#568 [10:06] * plancrafter1 [plancrafter1@notlogged] has joined #minecrafthelp
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#570 [10:06] <plancrafter1> pleas help me
#571 [10:06] <GreyVulpine> plancrafter1 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#572 [10:06] <GreyVulpine> FluffyLord04 - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#573 [10:07] <plancrafter1> my mincraft is not going
#574 [10:07] <GreyVulpine> plancrafter1 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#575 [10:07] <plancrafter1> no i have do it 5 millien mall
#576 [10:08] <GreyVulpine> plancrafter1 - Then we cannot help you.
#577 [10:08] <plancrafter1> tehey have say they cant help me
#578 [10:08] <plancrafter1> what i must ride
#579 [10:08] <GreyVulpine> plancrafter1 - If you wish for help, please share your error report from Minecraft through http://paste.ubuntu.com
#580 [10:09] <plancrafter1> wriding
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#584 [10:10] <GreyVulpine> plancrafter1 - Without the error report, we cannot determine what is wrong, and thus, cannot help you.
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#586 [10:12] <plancrafter1> i have bekomm a e-mail from mojang
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#588 [10:13] <plancrafter1> can zou give me the übersetzer
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#593 [10:16] <omar> o
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#597 [10:18] <TheGoProZX_> Hi
#598 [10:19] <TheGoProZX_> I NEED HELP
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#604 [10:25] <TheGoProZX_> PLEASE I NEED HELP
#605 [10:25] <niel> is that how you ask?
#606 [10:26] <plancrafter1> the game whas crashit 8-(
#607 [10:26] <niel> plancrafter1, no logs no help
#608 [10:26] <Clock> ??> plancrafter1 launcher/crash-log+
#609 [10:26] <Clock> ??> plancrafter1 launcher/crash-log
#610 [10:26] <Absol> plancrafter1: We need to see your crash log, which appears after a crash.
#611 [10:26] <Absol> plancrafter1: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#612 [10:28] <FluffyLord04> i have tried evrything and even when i reseted my password it said the account didnt exist
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#616 [10:28] <Clock> ??> FluffyLord04 login/throttle
#617 [10:28] <Absol> FluffyLord04: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#618 [10:28] <Absol> FluffyLord04: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#620 [10:31] <TheGoProZX_> REALLY I CANT PLAY MINECRAFT PLEASE HELP ME
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#624 [10:36] <lam1nate> i have a problem when i launch my minecraft i play start the thing goes on then it desapiers and it says arror
#625 [10:36] <lam1nate> eror
#626 [10:36] <Clock> ??> lam1nate scold/error
#627 [10:36] <Absol> lam1nate: It's not helpful to just say "Some error" or "Some message". We need to know exactly what error(s) you are getting in order to tell you what it means.
#628 [10:38] <lam1nate> it says uh oh it looks like the game crashed sorry for the inconvenience
#629 [10:39] <Clock> ??> lam1nate launcher/crash-log
#630 [10:39] <Absol> lam1nate: We need to see your crash log, which appears after a crash.
#631 [10:39] <Absol> lam1nate: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#634 [10:41] <lam1nate> http://paste.ubuntu.com/12690161/
#635 [10:41] <lam1nate> if this is the one you need
#636 [10:42] <niel> um
#637 [10:42] <niel> I blame win10
#638 [10:42] <lam1nate> same
#639 [10:42] <lam1nate> i hate it
#640 [10:42] <GreyVulpine> lam1nate - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#641 [10:42] <lam1nate> aight then thank you
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#657 [10:53] <Ryko015> y si pasan facebook?
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#662 [10:56] <Algot_07> My son, 7 years, can not create new worlds anymore and the function cutting stone is no longer working. I have never played myself.
#663 [10:56] <niel> why cant he create new worlds?
#664 [10:57] <Ryko015> tiene que sacar su polla y metersela por la boca
#665 [10:57] <Algot_07> When he clic to begin it follows by a crash report
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#673 [11:02] <CubeTheThird> Algot_07, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#674 [11:03] <Algot_07> Thanks - I give it a try
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#681 [11:05] <nuggetshepard> Sooooooo I literally can't login to my account
#682 [11:06] <CubeTheThird> nuggetshepard, what happens when you try?
#683 [11:06] <nuggetshepard> It says I have the wrong username or password
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#685 [11:06] <CubeTheThird> nuggetshepard, have you tried resetting the password?
#686 [11:06] <nuggetshepard> Which I sent an e-mail to reset my password
#687 [11:06] <nuggetshepard> Yes haha
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#689 [11:06] <CubeTheThird> ??> nuggetshepard login/throttle
#690 [11:06] <Absol> nuggetshepard: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#691 [11:07] <Absol> nuggetshepard: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#692 [11:07] <nuggetshepard> And then entered the new password, but it says the same thing
#693 [11:07] <nuggetshepard> Oh okay thank you!
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#698 [11:08] <svasta> hello
#699 [11:08] <CubeTheThird> hello svasta
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#701 [11:08] <svasta> can someone help me
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#704 [11:09] <CubeTheThird> svasta, whats the problem?
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#706 [11:09] <svasta> 'i bought and havent played minecraft years ago even years before microsoft bought mojang or what ever happened here anyways
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#708 [11:09] <svasta> now i cant lot in from all the sudden
#709 [11:09] <CubeTheThird> svasta, what happens when you try?
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#711 [11:11] <svasta> i reset my password and it sents me to mojangs website then when i type in password which i must have reset by now 10 times because it wount let me in even with password mojang gives me
#712 [11:12] <CubeTheThird> svasta, is it telling you the password is incorrect?
#713 [11:12] <svasta> saying something in a line input right email and or password to log in
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#715 [11:12] <CubeTheThird> ??> svasta login/throttle
#716 [11:12] <Absol> svasta: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#717 [11:12] <Absol> svasta: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#719 [11:14] <nick12> im having trouble updating drivers i have windows 10 minecraft doesnt work
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#721 [11:14] <Clock> nick12, post the link to your dxdiag
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#723 [11:15] <nick12> ------------------
#724 [11:15] <svasta> Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username. This is exact copy of what it says but im looking at the mail with my id name password and mail from 14. 08. 12 which i retyped
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#726 [11:15] <Clock> nick12, no, we need the link
#727 [11:16] <CubeTheThird> svasta, read what Absol said to you
#728 [11:16] <nick12> http://paste.ubuntu.com/12690347/
#729 [11:16] <svasta> sorry i was on the other screen and my right eye is swallen
#730 [11:16] <CubeTheThird> nick12, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#732 [11:17] <nick12> ok thanks
#733 [11:18] <Jackal> every time i type in my email and password it keeps saying its wrong but it isn't.
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#735 [11:18] <Clock> ??> Jackal login/throttle
#736 [11:18] <Absol> Jackal: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#737 [11:18] <svasta> absol this was one of first things i did when i was reseting password
#738 [11:18] <Absol> Jackal: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#741 [11:18] <CubeTheThird> svasta, you waited 3 hours?
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#743 [11:19] <svasta> ill try it again but probably with same results but thanks for trying
#744 [11:19] <Jackal> ok thx
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#748 [11:20] <svasta> CubeTheThird i had to because mail doesnt arive before at leest few hours of wait
#749 [11:21] <Jackal> does it also not let me log in on the minecraft webiste?
#750 [11:21] <CubeTheThird> svasta, note that the 3 hours is applied after your last login attempt
#751 [11:21] <Jackal> website*
#752 [11:21] <CubeTheThird> Jackal, same reason
#753 [11:21] <Jackal> oh
#754 [11:21] <Jackal> thx for the help anyway
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#759 [11:22] <cam__> How can i log into my mojang accout because it won't work
#760 [11:22] <svasta> i well i went to sleep because mail didnt arive and retested today prior comming here so here and it passed roughly 18:22h
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#762 [11:23] <CubeTheThird> svasta, hmm and it still tells you the password or email is incorrect?
#763 [11:23] <CubeTheThird> cam__, what happens?
#764 [11:23] <cam__> i have the same problem svast
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#766 [11:24] <CubeTheThird> ??> cam__ login/throttle
#767 [11:24] <Absol> cam__: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#768 [11:24] <Absol> cam__: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#771 [11:25] <redolivia12> http://paste.ubuntu.com/12690402/ I haven't played minecraft in a while, I logged on and it said 'pixel format not accelerated' I followed all of the minecraft crash help instructions but when I downloaded the driver update thing it came up with no results, I have windows 10
#772 [11:25] <cam__> i reset and tried again it won't work
#773 [11:25] <CubeTheThird> cam__, read what Absol said
#774 [11:25] <CubeTheThird> redolivia12, one moment
#775 [11:25] <CubeTheThird> redolivia12, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#776 [11:26] <redolivia12> okay thanks
#777 [11:26] <cam__> ill try later then thx
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#780 [11:31] <SwissVortex> Ich brauche Hilfe, ich kann Minecraft nicht öffnen weil irgendetwas mit der Grafikkarte oder so ist?!
#781 [11:32] <SwissVortex> http://paste.ubuntu.com/12690426/
#782 [11:32] <CubeTheThird> SwissVortex, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#783 [11:32] <SwissVortex> Ziemlicher scheiss PC den ich benutze aber Minecraft sollte glaub schon laufen
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#785 [11:33] <CubeTheThird> SwissVortex, we only speak English here
#786 [11:35] <SwissVortex> Yes, sorry but i don't unterstand why this not working. is the graphics card to bad for minecraft or what??
#787 [11:35] <CubeTheThird> SwissVortex, your graphics card is not compatible with windows 10
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#789 [11:37] <SwissVortex> okey i will try to downgrade to windows 7. Thanks
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#791 [11:39] <ronw86> i need to rest my security questions so i can download minecraft on my new computer
#792 [11:39] <CubeTheThird> ronw86, you don't need to reset security questions to download the game. Just get it from minecraft.net/download
#793 [11:40] <CubeTheThird> ronw86, that being said, if the reset button doesn't send you an email, you'll have to contact Mojang about it
#794 [11:40] <CubeTheThird> ??> ronw86 mojang/email
#795 [11:40] <Absol> ronw86: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#796 [11:40] <Absol> ronw86: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#807 [11:50] <Exci5ion> Hi, i can't change my email-adress beacause the email-account do exists anymore. How i can change the email withou access to the email-Account?
#808 [11:52] <CubeTheThird> ??> Exci5ion mojang/email
#809 [11:52] <Absol> Exci5ion: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#810 [11:52] <Absol> Exci5ion: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#820 [12:08] <icebender42> what is up with this Pc
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#834 [12:25] <snyboon> game crash.. the game says: i need to update my graphics drivers.. but that already is up to date
#835 [12:25] <CubeTheThird> snyboon, do you have a dxdiag report?
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#837 [12:26] <snyboon> no. what kind of report do you need
#838 [12:27] <CubeTheThird> ??> snyboon win/dxdiag
#839 [12:27] <Absol> snyboon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#840 [12:27] <snyboon> im in dxdiag now
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#842 [12:27] <CubeTheThird> snyboon, follow all the instructions
#843 [12:28] <snyboon> im doing it
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#846 [12:29] <snyboon> done! http://paste.ubuntu.com/12690790/
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#848 [12:29] <CubeTheThird> snyboon, one moment
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#851 [12:30] <CubeTheThird> snyboon, hmm according to this your graphics drivers are up to date. Can you paste the crash report onto http://paste.ubuntu.com and give the URL here.
#852 [12:30] <snyboon> yes
#853 [12:31] <snyboon> http://paste.ubuntu.com/12690799/
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#855 [12:32] <CubeTheThird> snyboon, hmm ok. Do you have any game or screen recording software?
#856 [12:32] <snyboon> nope
#857 [12:33] <CubeTheThird> snyboon, hm. Let's try doing a clean install of the game
#858 [12:33] <snyboon> i only see the mojang screen than its gone
#859 [12:33] <CubeTheThird> ??> snyboon win/reinst
#860 [12:33] <Absol> snyboon: You may need to reinstall the locally installed files that Minecraft puts into place.
#861 [12:33] <Absol> snyboon: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#865 [12:34] <DxHunter> Hola
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#867 [12:35] <Frost> hi guys and gals. after downloading a mod on my pc my game screen is stuck in 1/4 screen. any idea how to fix?
#868 [12:35] <snyboon> CubeTheThird: im back in the game now ty... but will it crash again if press on fullscreen? or a bigger resolution
#869 [12:35] <CubeTheThird> Frost, sorry, we don't support mods here
#870 [12:36] <CubeTheThird> snyboon, it's not supposed to. If it does we can reset the game settings
#871 [12:37] <Frost> thanks, need to get the mod uninstalled or something. my younger brother downloaded and now the game won't work.
#872 [12:37] <snyboon> hmm no crash but he wont get the 2560x1440 reslution :(
#873 [12:37] <CubeTheThird> ??> Frost win/reinst
#874 [12:37] <Absol> Frost: You may need to reinstall the locally installed files that Minecraft puts into place.
#875 [12:37] <Absol> Frost: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#877 [12:37] <CubeTheThird> snyboon, you can set the default game resolution in the Edit Profile menu of the launcher
#878 [12:38] <snyboon> yes i ded
#879 [12:38] <snyboon> did
#880 [12:39] <snyboon> the game is working ty for ur time
#881 [12:40] <CubeTheThird> glad to hear!
#882 [12:40] <masterfire66666> I tried to get in but Mojang account password or not corrispondva then changed and I have the same error this Error! Unknown e-mail address or password.
#883 [12:40] * zuerinho_junior [zuerinho_junior@notlogged] has joined #minecrafthelp
#884 [12:40] <CubeTheThird> ??> masterfire66666 login/throttle
#885 [12:40] <Absol> masterfire66666: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#886 [12:40] <Absol> masterfire66666: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#887 [12:41] <masterfire66666> om realy tanks
#888 [12:41] <masterfire66666> ok realy tanks
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#891 [12:43] <Frost> Absol: Thanks a mil! Your advice did the trick!!!
#892 [12:43] <CubeTheThird> ah good!
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#912 [13:00] <Bowhunter6887> I can't seem to login to play MCPC. It goes to the login screen and then tells me it can't connect to servers.
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#917 [13:03] <coolreece16> hi all i have iinstalled minecraft on my sons pc but have error 'Pixel format not accelerated' can any1 help
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#919 [13:04] <mattym-mobile> ??< av/mcafee/uninstall
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#925 [13:07] <CubeTheThird> Bowhunter6887, what anti-virus and firewall software do you have?
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#928 [13:07] <CubeTheThird> coolreece16, do you have a dxdiag report?
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#930 [13:08] <coolreece16> yh cubethethird
#931 [13:08] <coolreece16> httppaste.ubuntu.com12690897
#932 [13:08] <CubeTheThird> coolreece16, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#933 [13:09] <coolreece16> thanks
#934 [13:10] <Bowhunter6887> I can't seem to login to play MCPC. It goes to the login screen and then tells me it can't connect to servers.
#935 [13:10] <CubeTheThird> Bowhunter6887, again, what anti-virus and firewall software do you have?
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#938 [13:11] <lucas> i need help
#939 [13:11] <Bowhunter6887> Sorry, I didn't see your original post. Norton Security. However, shows that MC NOT being blocked
#940 [13:11] <lucas> why is chrash report ?
#941 [13:12] <CubeTheThird> Bowhunter6887, what is the exact error message?
#942 [13:12] <CubeTheThird> lucas, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#943 [13:12] <Bowhunter6887> Hold a sec...
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#945 [13:13] <Bowhunter6887> Socket Exception: Connection Reset.
#946 [13:13] * CptRageToaster [CptRageToaster@notlogged] has joined #minecrafthelp
#947 [13:13] <CubeTheThird> ok
#948 [13:13] <CubeTheThird> ??> Bowhunter6887 tools/hjt
#949 [13:13] <Absol> Bowhunter6887: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#950 [13:13] <Absol> Bowhunter6887: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#952 [13:17] <joosbag> Hello, can someone help me onservers it says I cannot chat and if I goto singleplayer it doesn't chat at all! Also if I try to change my name this appears at the bottom of the screen!!!
#953 [13:18] <joosbag> Invalid name change: profileId = a24b47eb70794a558e85786fb5703d0d, new name = joosbag
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#959 [13:22] <Bowhunter6887> Ok....Posted
#960 [13:22] <joosbag> Hello, can someone help me onservers it says I cannot chat and if I goto singleplayer it doesn't chat at all! Also if I try to change my name this appears at the bottom of the screen!!! Invalid name change: profileId = a24b47eb70794a558e85786fb5703d0d, new name = joosbag
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#964 [13:25] <CubeTheThird> Bowhunter6887, give the link to your paste here
#965 [13:25] <Daniel_> I need help fixing my "drivers" because my minecraft innt working, i followed a list throught that told me to save all my info from a DXDIAG report and i did, i also saved all the information o Ubuntu Pastebin so i have a link to give to those who can help me...
#966 [13:25] <CubeTheThird> Daniel_, give the link to your report her
#967 [13:25] <Daniel_> http://paste.ubuntu.com/12691105/
#968 [13:26] <CubeTheThird> joosbag, I'm a bit confused. What name do you see when you login to account.mojang.com/me
#969 [13:26] <CubeTheThird> Daniel_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#970 [13:26] * Skycreeper [Skycreeper@notlogged] has joined #minecrafthelp
#971 [13:26] <Daniel_> How do i downgrade?
#972 [13:26] <Skycreeper> on 1.6.2 laucher you have to go to profile and change the version
#973 [13:27] <CubeTheThird> ??> Daniel_ win/downgrade
#974 [13:27] <Absol> Daniel_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#975 [13:27] <Daniel_> Cause im fine with that cause currently im bui;lding a new supercomputer but i have a laptop current ly hooked up
#976 [13:27] <Skycreeper> you can also enable beta/alpha bersions
#977 [13:27] <Daniel_> ?
#978 [13:27] <Skycreeper> versions*
#979 [13:27] <CubeTheThird> Daniel_, read what Absol said
#980 [13:27] <CubeTheThird> Skycreeper, downgrade windows, not game version
#981 [13:27] <Bowhunter6887> http://paste.ubuntu.com/12691142/
#982 [13:27] <Skycreeper> oh
#983 [13:27] <Daniel_> Thankyou
#984 [13:27] <Skycreeper> thought he ment version
#985 [13:28] <CubeTheThird> Bowhunter6887, try a malware scan
#986 [13:28] <CubeTheThird> ??> Bowhunter6887 av/adwcleaner
#987 [13:28] <Absol> Bowhunter6887: ADWCleaner is an utility to clean a PC which is infested with malware.
#988 [13:28] <Absol> Bowhunter6887: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#989 [13:28] <joosbag> Hello, can someone help me onservers it says I cannot chat and if I goto singleplayer it doesn't chat at all! Also if I try to change my name this appears at the bottom of the screen!!! Invalid name change: profileId = a24b47eb70794a558e85786fb5703d0d, new name = joosbag
#990 [13:28] <Skycreeper> you have commonds only enabled
#991 [13:29] <Skycreeper> go to multiplayer otions and that should help
#992 [13:29] <Bowhunter6887> Am familiar with adwCleaner. I currently have CCleaner installed. Will THAT work, as well?
#993 [13:29] <joosbag> CubeTheThird I see joosbag
#994 [13:29] <CubeTheThird> joosbag, again. what name do you see when you login to account.mojang.com/me
#995 [13:29] <joosbag> Joosbag
#996 [13:29] <CubeTheThird> Bowhunter6887, ccleaner has nothing to do with malware
#997 [13:29] <joosbag> Sorry never saw ur first msg
#998 [13:29] <CubeTheThird> ??> joosbag launcher/relog
#999 [13:29] <Absol> joosbag: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1000 [13:29] <Bowhunter6887> ok.
#1001 [13:29] <joosbag> ok
#1002 [13:29] <Bowhunter6887> will do. BRB
#1003 [13:30] <joosbag> Cubethethird in the launcher i see joosbag
#1004 [13:30] <Skycreeper> excuse me
#1005 [13:30] <joosbag> CubeTheThird I relouged but it had no effect
#1006 [13:31] <Skycreeper> i need to put this out to admins about AuBot when i log on here it says (Bots of any kind are strictly forbidden on webchat.esper.net)
#1007 [13:31] <mattym> and absol is not run via webchat
#1008 [13:31] <joosbag> Sorry this is minecraft help only skycreeper
#1009 [13:32] <CubeTheThird> joosbag, are you using the default game launcher?
#1010 [13:32] <joosbag> Yes
#1011 [13:32] <CubeTheThird> joosbag, and you see the same error message when you chat in singleplayer?
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#1013 [13:32] <joosbag> Wait A Sec Ill Try with out Optifine
#1014 [13:33] <joosbag> No CubeTheThird i dotnt see any error but the message doesnt appear
#1015 [13:34] <joosbag> CubeTheThird I have tried w/out optifine
#1016 [13:34] <CubeTheThird> joosbag, ok.. so the issue might be on the server's end then
#1017 [13:34] <CubeTheThird> ??> joosbag mp/chat
#1018 [13:34] <Absol> joosbag: If you are getting the error "Cannot send chat message" or your client is crashing when you try to talk on a server, your chat settings are set to prevent chat from being shown.
#1019 [13:34] <Absol> joosbag: To change your chat settings to show chat, go to "Options", then click "Chat Settings", then change "Chat" to be "Shown". For a similar, yet unrelated, issue, see mp/chat/opacity
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#1021 [13:34] <George> Hello
#1022 [13:35] <joosbag> I've tried on 3 servers but ill try that
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#1024 [13:35] <George> I need help it doesnt let me open minecraft and play it on my laptop what do i do someone help me please
#1025 [13:35] <joosbag> Cubethethird I'm so stupid I had chat on commands only, thanks for your help! +rep to you
#1026 [13:36] <George> Anyone going to help
#1027 [13:36] <CubeTheThird> joosbag, ah good
#1028 [13:36] <joosbag> Whats you problem George
#1029 [13:36] <naim> DxDiag
#1030 [13:36] <CubeTheThird> naim, give a URL to your dxdiag report here
#1031 [13:36] <naim> hei
#1032 [13:37] <George> Joosbag
#1033 [13:37] <joosbag> Yes, George?
#1034 [13:37] <naim> minecraftttttttt
#1035 [13:37] <George> basicaly it doesnt let me open and play it on my laptop what do i do
#1036 [13:37] <CubeTheThird> George, what does it do?
#1037 [13:37] <George> its just stays on the loading page
#1038 [13:37] <joosbag> Does your launcher open? George
#1039 [13:37] <George> yes but then crashes straight away
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#1041 [13:38] <joosbag> Do you have mods installed, that includes optifine George
#1042 [13:38] <CubeTheThird> George, do you get an error message or crash report?
#1043 [13:38] <George> nope i dont
#1044 [13:38] <joosbag> Do you have mods installed george
#1045 [13:38] <George> it just doesnt want to open
#1046 [13:38] <George> nope
#1047 [13:38] <joosbag> Does your launcher work? George
#1048 [13:38] <naim> help
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#1051 [13:39] <George> Nope Joosebag it crashes straight away
#1052 [13:39] <CubeTheThird> George, what do you mean by 'crashes' exactly?
#1053 [13:39] <joosbag> What I would do is remove the minecraft.exe and redownload it from minecraft.net, george.
#1054 [13:39] <naim> dont open on minecraft
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#1056 [13:40] <George> ii did do that joosbag but it dont work
#1057 [13:40] <joosbag> Have you restarted your computer george?
#1058 [13:40] <naim> no
#1059 [13:40] <George> yep
#1060 [13:40] <joosbag> And have you modified you minecraft since it stopped working george?
#1061 [13:40] <George> nope
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#1063 [13:41] <CubeTheThird> George, what do you mean by 'crashes' exactly?
#1064 [13:41] <joosbag> George, Can you give me a exact detail of what happens of when you open minecraft.exe
#1065 [13:41] <joosbag> George, Can you give me a exact detail of what happens of when you open minecraft.exe
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#1067 [13:42] <George> it opens up then crashes and when i say crashes it closes and then dont close
#1068 [13:42] <joosbag> the launcher or the client?
#1069 [13:42] <George> Both
#1070 [13:43] <Bryan37> I'm in the process of buying Minecraft for my daughter. We're running Windows 10. My question can I buy the PC version or do I have to buy the Win 10 beta version??
#1071 [13:43] <CubeTheThird> ??> George launcher/open
#1072 [13:43] <Absol> George: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1073 [13:43] <CubeTheThird> Bryan37, you can get the PC version. Do you want us to check your system requirements first?
#1074 [13:43] <joosbag> Bryan37 it should be fine downloading the pc version
#1075 [13:43] <George> yes please
#1076 [13:44] <joosbag> windows 10 version is more runned down
#1077 [13:44] <George> ok ive just opened it seeing what it does
#1078 [13:44] <Bryan37> Thank you all
#1079 [13:44] <George> no it crashed again
#1080 [13:44] <CubeTheThird> Bryan37, was your computer originally with windows 10, or did you upgrade?
#1081 [13:44] <CubeTheThird> George, so you open it, and it immediately closes after/
#1082 [13:44] <CubeTheThird> ?
#1083 [13:45] <Bryan37> I upgraded
#1084 [13:45] <George> Yep
#1085 [13:45] <CubeTheThird> Bryan37, in that case, would you mind if I check to make sure your system is capable of playing it? Several people who've upgraded to windows 10 aren't able to run the game due to compatibility reasons
#1086 [13:45] <George> tahts correct
#1087 [13:45] <CubeTheThird> ??> George win/reinst
#1088 [13:45] <Absol> George: You may need to reinstall the locally installed files that Minecraft puts into place.
#1089 [13:45] <Absol> George: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1090 [13:46] <George> It doesnt matter
#1091 [13:46] <George> its just the thing is ive lost 20 pounds worth
#1092 [13:46] <CubeTheThird> what?
#1093 [13:46] <Bryan37> You could if I had the laptop in front of me. Buthe it's at home and I'm at work
#1094 [13:46] <CubeTheThird> George, do what Absol said
#1095 [13:47] <CubeTheThird> Bryan37, ah ok. In that case I recommend you try the game demo, make sure it's working first
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#1097 [13:47] <CubeTheThird> ??> Bryan37 demo
#1098 [13:47] <Absol> Bryan37: You can access a demo version of Minecraft, completely free of charge, by registering a Mojang account at http://account.mojang.com/register then downloading the standalone launcher available on http://minecraft.net/download.
#1099 [13:47] <George> does anyone have tv they can connect to em
#1100 [13:47] <George> me
#1101 [13:47] <CubeTheThird> brb
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#1104 [13:48] <Bryan37> Thank you very much Cube. You have been most helpful. Have a great day
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#1106 [13:49] <NotHaxJustSparta> Im trying to play minecraft but I have Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to re install Minecraft" pls HELP
#1107 [13:50] <NotHaxJustSparta> PLS HELP
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#1110 [13:52] <JailerDavid> jugar
#1111 [13:52] <JailerDavid> como puedo jugar
#1112 [13:52] <JailerDavid> como puedo jugar
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#1114 [13:53] <joosbag> NoHaxJustSparta Remove minecraft.exe then redownload it from minecraft.net
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#1121 [14:04] <svasta> that sugestion with PW reset Amd 3h wait didnt work al all like i knew it wount so it srill kep saying Error! Unknown e-mail address or password. at mojang website
#1122 [14:04] <CubeTheThird> svasta, you'll have to contact Mojang in that case
#1123 [14:04] <CubeTheThird> ??> svasta mojang/email
#1124 [14:04] <Absol> svasta: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1125 [14:04] <Absol> svasta: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1137 [14:26] <Meowmixkittymeow> Hello, I seem to be having a problem with installing Minecraft. I keep getting an error regarding my graphics card, but the run dialog tells me that my card is up to date. I'm running windows 10 if that helps
#1138 [14:28] <CubeTheThird> Meowmixkittymeow, do you have a dxdiag report?
#1139 [14:28] <Meowmixkittymeow> i do: http://paste.ubuntu.com/12691458/
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#1141 [14:29] <CubeTheThird> Meowmixkittymeow, one moment
#1142 [14:29] <CubeTheThird> Meowmixkittymeow, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1143 [14:30] <Meowmixkittymeow> Thats unfortunate. Thank you!
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#1145 [14:34] <Frank> Hello. Just tried to loand Minecraft on my PC and its coming up with a problem about graphic drivers. I've gone though the inital fix but it didnt find any drivers to update. I have copied and pasted my problem to here [http://paste.ubuntu.com/12691499/]. I believe my PC had a problem with the graphics card a while back and so perhaps I need a new one. Any help is greatly appreciated. Thank you in advance.
#1146 [14:34] <CubeTheThird> Frank, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1148 [14:38] <Frank> Thanks for the quick response CubeTheThird. That's what I feared. Do you think downgrading to Windows 7 would work? Is there anyway I can test it?
#1149 [14:38] <mattym> Frank, Cant really tests it
#1150 [14:39] <mattym> Frank, But for your graphics hardware Windows 7 has drivers, so it should work.
#1151 [14:40] <Frank> Thanks mattym and CubeTheThird.
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#1153 [14:42] <michaelmk007> i need help
#1154 [14:42] <michaelmk007> I NEED HELP
#1155 [14:42] <michaelmk007> minecraft kept telling me my email or password was wrong so i reset my password and it said reset worked but when i try to log in it still says the same thing
#1156 [14:42] <michaelmk007> minecraft kept telling me my email or password was wrong so i reset my password and it said reset worked but when i try to log in it still says the same thing
#1157 [14:43] <michaelmk007> minecraft kept telling me my email or password was wrong so i reset my password and it said reset worked but when i try to log in it still says the same thing
#1158 [14:43] <CubeTheThird> michaelmk007, stop spamming
#1159 [14:43] <CubeTheThird> ??> michaelmk007 login/throttle
#1160 [14:43] <Absol> michaelmk007: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#1161 [14:43] <Absol> michaelmk007: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1166 [14:48] <Merlap> Hi is there someone who can help with modding my realms server?
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#1170 [14:49] <rexlex67> if you know your account and info why won't it let you in this keeps happening to me
#1171 [14:49] <germanpoop> can someone help me with my minecraft is saying lack of update graphics drivers how do i do that
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#1174 [14:50] <mattym> Merlap, We dont support modding in this channel. But also you cannot mod a Realms server
#1175 [14:50] <mattym> germanpoop, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1176 [14:50] <Merlap> ok then
#1177 [14:50] <germanpoop> lets me check
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#1179 [14:51] <Merlap> thank you for the awnser
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#1183 [14:52] <germanpoop> no i don't have a link
#1184 [14:53] <germanpoop> but i have a file
#1185 [14:53] <mattym> ??> germanpoop win/dxdiag
#1186 [14:53] <Absol> germanpoop: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1187 [14:53] <mattym> germanpoop, Follow ALL the directions in the link from Absol
#1188 [14:53] <mattym> germanpoop, It shows you how to get a paste.ubuntu link with your dxdiag info
#1189 [14:54] <germanpoop> http://paste.ubuntu.com/12691626/
#1190 [14:54] <mattym> germanpoop, Ok one moment
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#1192 [14:55] <www> i need help with my driver
#1193 [14:55] <mattym> www, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#1195 [14:55] <www> um how so
#1196 [14:55] <mattym> germanpoop, Try to Download and Install the Catalyst Software Suite from this link http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#1197 [14:55] <mattym> germanpoop, Let me know if it works
#1198 [14:56] <mattym> ??> www win/dxdiag
#1199 [14:56] <Absol> www: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1200 [14:56] <mattym> www, Follow all the directions in the link from Absol
#1201 [14:56] <www> ok thx
#1202 [14:56] <mattym> www, Get me the link it has you create
#1203 [14:57] <www> k one sec
#1204 [14:57] <germanpoop> i also use modd pack it doesn't work either
#1205 [14:58] <germanpoop> will it fix everything?
#1206 [14:58] <www> http://paste.ubuntu.com/12691717/
#1207 [14:58] <mattym> germanpoop, We dont support mods here, but it should
#1208 [14:58] <mattym> www, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1209 [14:59] <www> aww what
#1210 [14:59] <www> so i have to downgrade to windows 7, what about windows 8
#1211 [14:59] <mattym> www, Your hardware is only supported up to 7
#1212 [14:59] <www> ok thanks, am i able to play crazy craft then
#1213 [15:00] <mattym> probably not
#1214 [15:00] <www> does that also require windows 7
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#1216 [15:02] <www> ok is it difficult to downgrade to windows 7, can you tell me how to do it? Would be much appreciated.
#1217 [15:02] <mattym> www, Any Minecraft mod needs Minecraft to work, so you need to get Minecraft working first
#1218 [15:02] <www> ohh ok that makes sense now, thanks :)
#1219 [15:03] <www> So how do i go about downgrading, or is that irrelevant to this minecraft help thing
#1220 [15:03] <mattym> www, What version of windows did you have before Win10?
#1221 [15:03] <germanpoop> my screen when to small
#1222 [15:03] <mattym> germanpoop, It will reset itself
#1223 [15:04] <www> umm i think windows 8
#1224 [15:04] <www> it had tiles set up but the one before my previous one is windows vista
#1225 [15:05] <mattym> www, Then if you are not sure how to downgrade it (which would involve reinstalling windows 7 from scratch) you should take it to a store/service that will do it for you
#1226 [15:05] <mattym> www, It would be impossible to walk you through it via the chat
#1227 [15:06] <www> ok well thank you for your help, explained alot. Bye :0
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#1230 [15:07] <branka12345> branka
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#1233 [15:11] <branka12345> nou
#1234 [15:12] <branka12345> nece
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#1243 [15:33] <HELLO> I am a previous Minecraft (MAC) owner I went to Mojang.com redeemed minecraft windows 10E went to the Store and it sayed "Download Trial\11.99" what should i do now?
#1244 [15:35] <mattym> HELLO, Make sure you are logged into the WIndows store on the same account you entered when you redeemed it
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#1246 [15:37] <HELLO> OK what if I already redeemed it
#1247 [15:38] <mattym> HELLO, The account/email you entered when you did redeem it. You need to make sure that you are logged into the Windows Store with that same account
#1248 [15:39] <HELLO> ok ill try
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#1250 [15:42] <HELLO> I redeemed Minecraft W10E with a gmail acount
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#1257 [15:46] <epicdude> Hi! I have Minecraft version 1.8.8 on my Mac computer. However, when my boy plays it, it goes slow and then freezes. And the only way to make it work again, is to restart the computer. How can i fix this? Please help
#1258 [15:47] <Lynn> II just updated to Windows 10 and now Minecraft won't work. I tried updating the drivers, but I get a message saying no drivers found. I followed the alternate directions and here is the link to my problem: http://paste.ubuntu.com/12692068/
#1259 [15:48] <mattym> Lynn, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1260 [15:48] <Lynn> I'd rather downgrade. How can I do that?
#1261 [15:50] <mattym> Lynn, When did you do the update to Windows 10?
#1262 [15:50] <Lynn> this morning
#1263 [15:50] <mattym> Lynn, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1264 [15:51] <Lynn> thank you so much!
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#1266 [15:54] <germanpoop> thanks it works
#1267 [15:54] <germanpoop> finelly
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#1270 [15:56] <mattym> ??> HELLO_ scold/pm
#1271 [15:56] <Absol> HELLO_: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
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#1277 [16:00] <Aj_> I don't rember my old account
#1278 [16:00] <Aj_> I had it on my old computer and I sold it
#1279 [16:01] <mattym> Aj_, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1280 [16:01] <jodda> after purchasing can you return minecraft
#1281 [16:01] <Aj_> I don't rember the password but I rember the email
#1282 [16:01] <mattym> Aj_, Use the link i sent
#1283 [16:01] <Aj_> I don't have access to the email addres
#1284 [16:02] <mattym> Aj_, Do you remember what type of payment method you used when you first got it?
#1285 [16:02] <Aj_> Yes
#1286 [16:02] <Aj_> I have the card
#1287 [16:02] <Aj_> I got it at gamestop
#1288 [16:02] <mattym> ??> Aj_ mojang/email
#1289 [16:02] <Absol> Aj_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1290 [16:02] <Absol> Aj_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1291 [16:03] <mattym> Aj_, Fill out the from Absol linked you. Use the card code where it asks for the transaction-id
#1292 [16:03] <Aj_> I have the code for when I fist bought it
#1293 [16:03] <Aj_> Ok
#1294 [16:03] <mattym> Aj_, And when you fill out the form, make sure to use an email you do have access to as the Contact Email
#1295 [16:04] <jodda> after buying the game can u return it?
#1296 [16:04] <mattym> jodda, When did you purchase it
#1297 [16:04] <Lord_Ralex> jodda, why do you want to 'return' it...?
#1298 [16:06] <jodda> well iv not yet bought it but im trying to get a friend to connect with a server i made but its not letting my friend connect so im thinking maby if i bought the game then my server will work and my friend and gf can all play together and id want to return it if it didnt work
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#1301 [16:07] <Lord_Ralex> If you want to play the game, you have to buy it.
#1302 [16:11] <jodda> ok then how come i cant get into my server or my friends
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#1304 [16:11] <Lord_Ralex> jodda, if you don't own the game, you cannot get onto the server anyways.
#1305 [16:11] <jodda> it says something like unable to connect plz restart the game
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#1313 [16:17] <marat2001> i dont remember my account but i know i made one. can u help me? username hockeychimp2001
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#1315 [16:17] <mattym> marat2001, Did you ever change the name?
#1316 [16:18] <marat2001> nope as far as i can remeber. havent used the account in 2 years
#1317 [16:19] <mattym> marat2001, As it appears the name may have been changes, its likely your account was compromised
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#1319 [16:19] <mattym> ??> marat2001 mojang/email
#1320 [16:19] <Absol> marat2001: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1321 [16:19] <Absol> marat2001: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1322 [16:19] <mattym> marat2001, Fill out the form Absol linked you
#1323 [16:19] <pcbird> hello
#1324 [16:20] <marat2001> ok will do. thumbsup.gif
#1325 [16:20] <pcbird> it wont let me connect to a server i made it just keeps saying something about restarting the game and when i restart it just keeps giving me the same restart message
#1326 [16:21] <mattym> pcbird, You actually need to own the game to use a server
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#1328 [16:21] <mattym> pcbird, pcbird (Formerly jodda) has joined Changing your name wont get you a different answer
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#1332 [16:23] <marat2001> is a transaction id necassary to get my account
#1333 [16:23] <marat2001> i bough the game when it was still in beta and that was a while ago
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#1337 [16:26] <mattym> marat2001, Yes, its the only proof of ownership
#1338 [16:27] <marat2001> fuck me uhh
#1339 [16:27] <Absol> marat2001: Please keep it civil
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#1346 [16:48] <cam7> I was here 4 hours ago because my account wasn't working and even after reset it didn't work..... someone said wit of unlock 3 hours and it still hasn't fucking worked.. someone help me please I'm infuriated
#1347 [16:48] <Absol> cam7: Please keep it civil
#1348 [16:49] <cam7> sorry but absol ur tip didn't work
#1349 [16:49] <cam7> u were the guy who gave me the advice
#1350 [16:49] <cam7> rand it hasn't worked and I'm not waiting another 3 useless hours
#1351 [16:49] <cam7> can u help
#1352 [16:50] <cam7> plz?
#1353 [16:50] <cam7> or not....
#1354 [16:51] <cam7> is anyone alive.....?
#1355 [16:51] * a1m [a1m@notlogged] has joined #minecrafthelp
#1356 [16:51] <cam7> aim helpme plz
#1357 [16:51] <a1m> hey, what?
#1358 [16:52] <cam7> can u help me?
#1359 [16:52] <cam7> HELLO
#1360 [16:53] <cam7> ????????? this is bulshit
#1361 [16:55] <marat2001> well i cant find transaction id but thanks for ur help
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#1366 [16:59] <HippoMonk> I updated to WIndows 10, but my resolution is really low. I am not sure why.
#1367 [17:00] <HippoMonk> Are there helpers available?
#1368 [17:00] <Layla> http://webchat.esper.net/?channels=minecrafthelp#
#1369 [17:01] <Layla> I do what the intructions tell me to do, but minecraft wont open and crashes. This is my third time trying.
#1370 [17:01] * brenno [brenno@notlogged] has joined #minecrafthelp
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#1372 [17:02] <Layla> Hello?
#1373 [17:02] <Layla> ....
#1374 [17:03] * Vanvanderson [Vanvanderson@notlogged] has joined #minecrafthelp
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#1376 [17:03] <Vanvanderson> i cant login to my minecraft account i changed my password and everything but it still wont work
#1377 [17:04] <Clock> Layla, post the link to your dxdiag
#1378 [17:04] <Vanvanderson> what is that
#1379 [17:04] <Layla> ok
#1380 [17:04] <Clock> ??> Vanvanderson login/throttle
#1381 [17:04] <Absol> Vanvanderson: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#1382 [17:04] <Absol> Vanvanderson: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1383 [17:04] * BONDOK [BONDOK@notlogged] has joined #minecrafthelp
#1384 [17:05] <BONDOK> HALLO
#1385 [17:05] <Vanvanderson> thank you
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#1387 [17:05] <BONDOK> Would some one please help
#1388 [17:05] <BONDOK> http://paste.ubuntu.com/12692540/
#1389 [17:06] * juanis [juanis@notlogged] has joined #minecrafthelp
#1390 [17:06] <Layla> i posted the link but it wont work
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#1392 [17:06] <Clock> BONDOK, your graphics card is not supported on windows 8, downgrade to windows 7 or use a different computer
#1393 [17:06] <Clock> Layla, we still need the link to it
#1394 [17:06] <BONDOK> is there no way i can use this card to run the game?
#1395 [17:06] <Clock> BONDOK, yes, downgrade to windows 7
#1396 [17:07] * DonaDiane [DonaDiane@notlogged] has joined #minecrafthelp
#1397 [17:07] <BONDOK> i cannot downgradeto play the game, can you helpinupgrading the driver?
#1398 [17:07] <Clock> BONDOK, no, as I said your graphics card is not supported on windows 8, there are no drivers available
#1399 [17:09] <Layla> i have sent dxdiag, many times.
#1400 [17:09] <BONDOK> i just bought the game andnow i have to dongrade to windows 7 which requires me to format the computer
#1401 [17:09] <Clock> Layla, yes, but we still need the link to it
#1402 [17:09] <Clock> ??> Layla win/dxdiag
#1403 [17:09] <Absol> Layla: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1404 [17:09] <Clock> Layla, please follow those directions all the way^
#1405 [17:10] <Layla> thank you
#1406 [17:10] <Layla> http://paste.ubuntu.com/12692516/plain/
#1407 [17:10] <BONDOK> what if i upgrade to windows 10 can it solve the issue??
#1408 [17:10] <Clock> BONDOK, no, your graphics card is only supported up to windows 7
#1409 [17:11] <BONDOK> if i buy a new graphics card can this help?
#1410 [17:11] <Clock> Layla, your graphics card is not supported on windows 10, downgrade to windows 7 or use a different computer
#1411 [17:11] <Clock> BONDOK, not possible to replace a graphics card on a laptop
#1412 [17:11] <Layla> ok
#1413 [17:12] <BONDOK> oops, can i ask minecraft for a refund then?
#1414 [17:12] <mattym> BONDOK, Check the info here https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#1415 [17:12] <BONDOK> thanks
#1416 [17:13] * joaovitor [joaovitor@notlogged] has joined #minecrafthelp
#1417 [17:13] * adabo [adabo@notlogged] has joined #minecrafthelp
#1418 [17:13] <adabo> hi
#1419 [17:13] <adabo> hi
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#1421 [17:15] <a1m> Mojang can expand API request limit to 4 IPs? We are lots of servers, But they are reaching the API limit
#1422 [17:15] * chroma|AFK is now known as Chroma
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#1424 [17:15] <adabo> i cant install the intel driver
#1425 [17:15] <mattym> adabo, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1426 [17:15] <mattym> a1m, What?
#1427 [17:16] <a1m> Server returned HTTP response code: 429 for URL: https://api.mojang.com/profiles/minecraft
#1428 [17:16] <a1m> skin download for example
#1429 [17:17] * Chroma is now known as Chroma|AFK
#1430 [17:17] <mattym> a1m, Not sure what it is you need. But i doubt they will change the request limits as they are probably there to keep their servers from getting ovewhelemed
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#1434 [17:20] <peggy> cant pen game it says world can ot open
#1435 [17:21] <mattym> ??> peggy launcher/crash-log
#1436 [17:21] <Absol> peggy: We need to see your crash log, which appears after a crash.
#1437 [17:21] <Absol> peggy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1438 [17:23] <peggy> dont kow what your asking
#1439 [17:23] <mattym> peggy, Does the game give you a crash log when you try to start the world?
#1440 [17:24] <peggy> no it just say can not open world
#1441 [17:24] <mattym> peggy, Any additional info with that?
#1442 [17:25] <peggy> no thats it
#1443 [17:25] <peggy> i already called google
#1444 [17:25] <mattym> peggy, On PC edition correct?
#1445 [17:26] <peggy> it was the pocket edition
#1446 [17:27] <mattym> peggy, What kind of device do you have it on?
#1447 [17:27] <peggy> its a rca 7 tablet
#1448 [17:27] <mattym> peggy, Try closing the game, make sure all the other apps are closed as well. then restart minecraft
#1449 [17:28] <peggy> ive done that
#1450 [17:28] <mattym> peggy, Did you make sure all the other apps were fully closed?
#1451 [17:29] <mattym> closed out of the "recently used apps" as well
#1452 [17:29] <peggy> i will try that
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#1455 [17:30] <Maya> i have the minecraft windows 10 edition but now i have a new laptop and it just says this code has already been used
#1456 [17:31] <Maya> Hello :o
#1457 [17:32] <Maya> hELLOOO
#1458 [17:33] <Maya> i have the minecraft windows 10 edition but now i have a new laptop and it just says this code has already been used
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#1461 [17:33] <Mayaaaa> i have the minecraft windows 10 edition but now i have a new laptop and it just says this code has already been used
#1462 [17:36] <mattym> Mayaaaa, Log into the Windows Store, with the account you used the first time you redeemed
#1463 [17:36] <Mayaaaa> Yeah but then when i do it says this code has already been used
#1464 [17:36] <mattym> Mayaaaa, There is no need to redeem it again, just log in with that same accound and it will become available in the windows store
#1465 [17:36] * josebiel_games [josebiel_games@notlogged] has joined #minecrafthelp
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#1467 [17:37] <Mayaaaa> its the free version if u have mc already
#1468 [17:37] <mattym> Mayaaaa, Like i said, you need to log into the Windows Store with the account/email that you redeemed it to the first time
#1469 [17:37] <Mayaaaa> kk
#1470 [17:37] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
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#1473 [17:39] * dave [dave@notlogged] has joined #minecrafthelp
#1474 [17:40] * dave is now known as Guest34567
#1475 [17:40] <Guest34567> minecraft keeps crashing because of old graphic driver
#1476 [17:41] <Guest34567> what do i do
#1477 [17:41] <mattym> Guest34567, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1478 [17:41] <Guest34567> http://paste.ubuntu.com/12692733/
#1479 [17:41] * cr4ft [cr4ft@notlogged] has joined #minecrafthelp
#1480 [17:41] <mattym> Guest34567, One moment
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#1482 [17:42] * cr4aft [cr4aft@notlogged] has joined #minecrafthelp
#1483 [17:42] <cr4aft> help
#1484 [17:42] <mattym> Guest34567, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1485 [17:42] <mattym> Guest34567, Tho for your hardware you may even need an older version
#1486 [17:42] * Artyomm101 [Artyomm101@notlogged] has joined #minecrafthelp
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#1489 [17:44] <Artyomm101> Hey guys, I am returning to play minecraft but found out about this mojang account thing, I do not remember the password to my account nor have I made a mojang account, what can I do to get my account back?
#1490 [17:44] <mattym> Guest34567, Tho, to be honest, that computer probably wont run the game
#1491 [17:44] <mattym> Artyomm101, What is/should your ingame username be?
#1492 [17:45] <Artyomm101> Brit Man Shawn
#1493 [17:45] <Artyomm101> I remember that much.
#1494 [17:45] <mattym> Artyomm101, Usernames cant have spaces
#1495 [17:46] <Artyomm101> This was before mojang accounts, mine had spaces.
#1496 [17:46] <mattym> Artyomm101, They never had spaces
#1497 [17:46] * Nova_ [Nova_@notlogged] has joined #minecrafthelp
#1498 [17:46] <Artyomm101> Put it all together then.
#1499 [17:46] <Nova_> i cant login
#1500 [17:46] <Artyomm101> Britmanshawn, I remember the name either way.
#1501 [17:47] <mattym> Artyomm101, That one shows up as unmigrated
#1502 [17:47] <mattym> Artyomm101, You should still be able to log in with that as the username and your password
#1503 [17:47] <Artyomm101> Thing is I do not remember thew password to it.
#1504 [17:47] <mattym> Artyomm101, If you dont remember the password, try to sign in at minecraft.net and hit the forgot password link
#1505 [17:48] <Artyomm101> Okay now what if you do not remember what email it was associated with?
#1506 [17:49] <mattym> Artyomm101, Check them all
#1507 [17:49] <mattym> Nova_, What does it say when you try?
#1508 [17:50] <Artyomm101> Did not work.
#1509 [17:50] <Artyomm101> None of em.
#1510 [17:51] <mattym> Artyomm101, You sure you checked any email you may have used when you purchased the game?
#1511 [17:51] * emme [emme@notlogged] has joined #minecrafthelp
#1512 [17:51] * Nova_ [Nova_@notlogged] has quit. (Quit: Web client closed)
#1513 [17:51] <mattym> Artyomm101, Also make sure to check any spam or junk mail folders
#1514 [17:52] <Artyomm101> I think it was because I did not purchase it, a friend did bought it in either 2011 or 2012 for christmas.
#1515 [17:52] * Batman_ [Batman_@notlogged] has joined #minecrafthelp
#1516 [17:52] <mattym> Artyomm101, Then you may need to contact them
#1517 [17:52] <Artyomm101> Well I guess I will have to buy it again then because that friend passed...
#1518 [17:52] <Batman_> My Minecraft Says My Memory Ran Out but i followed the website to fix it and it still crashes
#1519 [17:53] <mattym> Artyomm101, Did they purchase it as a gift code?
#1520 [17:53] <mattym> ??> Batman_ launcher/crash-log
#1521 [17:53] <Absol> Batman_: We need to see your crash log, which appears after a crash.
#1522 [17:53] <Absol> Batman_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1523 [17:53] <Artyomm101> I think so, I do not remember, Iremember only she bought it for me and gave me the code to it.
#1524 [17:53] <emme> Help! I cannot logon to the server its says not authenticated with minecraft.net
#1525 [17:53] <Batman_> ok one sec
#1526 [17:53] <mattym> Artyomm101, Do you still have the code. (DONT POST THE CODE HERE)
#1527 [17:54] <Artyomm101> No I do not.
#1528 [17:54] <mattym> ??> emme launcher/relog
#1529 [17:54] <Absol> emme: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1530 [17:54] <mattym> emme, Follow the directions from Absol
#1531 [17:54] <Artyomm101> All old emails that might of been associated to minecraft was deleted when I lost interest long ago, so I think I will hae to suck it up andb uy the game again.
#1532 [17:54] <mattym> Artyomm101, Thats likely the best course of action at this point
#1533 [17:54] * Neavs [Neavs@notlogged] has joined #minecrafthelp
#1534 [17:55] <Neavs> Hello?
#1535 [17:55] <mattym> Artyomm101, They would not be able to do much for you without the code
#1536 [17:55] <Artyomm101> I thought not.
#1537 [17:55] * niolo [niolo@notlogged] has joined #minecrafthelp
#1538 [17:55] <Artyomm101> But i'll have to wait till after my trip omn florida to buy it.
#1539 [17:56] <Neavs> I would like some help, I don't know how to make a skin.
#1540 [17:56] <Artyomm101> Thank you for theh elp anyhow, though.
#1541 [17:56] <mattym> Neavs, How to put a skin on your character or create one from scratch?
#1542 [17:56] * Artyomm101 [Artyomm101@notlogged] has quit. (Quit: Web client closed)
#1543 [17:56] <Neavs> from scratch
#1544 [17:57] <mattym> Neavs, That is out of the scope of this channel. I would check the forums for a tutorial
#1545 [17:57] <Neavs> Ok thank you
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#1547 [18:01] * Batman_ [Batman_@notlogged] has quit. (Ping timeout: 204 seconds)
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#1549 [18:01] <Batman_> ---- Minecraft Crash Report ---- // This is a token for 1 free hug. Redeem at your nearest Mojangsta: [~~HUG~~] Time: 10/5/15 7:00 PM Description: Registering texture java.lang.OutOfMemoryError: Java heap space at net.minecraft.client.renderer.texture.TextureUtil.func_110993_a(TextureUtil.java:257) at net.minecraft.client.renderer.texture.TextureUtil.func_110995_a(TextureUtil.java:248) at net.minecraft.client.renderer
#1550 [18:01] <Batman_> My crash report
#1551 [18:02] <mattym> Batman_, You need to follow the directions, the crash needs to be put on the paste site, then i need the link to it
#1552 [18:02] <Batman_> What?
#1553 [18:02] <mattym> ??> Batman_ launcher/crash-log
#1554 [18:02] <Absol> Batman_: We need to see your crash log, which appears after a crash.
#1555 [18:02] <Absol> Batman_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1556 [18:03] <Batman_> http://paste.ubuntu.com/12692863/
#1557 [18:03] <Batman_> Ok the link
#1558 [18:03] * Bxrca [Bxrca@notlogged] has quit. (Ping timeout: 204 seconds)
#1559 [18:04] <mattym> Batman_, You either have an issue with your mods, which we cant help with. Or your texture pack is too large, in which case, remove it
#1560 [18:04] <Batman_> Ok Thanks ill try
#1561 [18:04] <Batman_> brb
#1562 [18:07] * xSecretSilence [xSecretSilence@notlogged] has joined #minecrafthelp
#1563 [18:08] * Trekeguns [Trekeguns@notlogged] has joined #minecrafthelp
#1564 [18:08] <xSecretSilence> I can't run minecraft (java version) in windows 10. HELP ME!!
#1565 [18:08] <mattym> xSecretSilence, What happens when you try?
#1566 [18:08] * zach [zach@notlogged] has joined #minecrafthelp
#1567 [18:09] <xSecretSilence> Whenever I press play, it runs and it crashes
#1568 [18:09] * zach is now known as Guest25341
#1569 [18:09] <mattym> ??> xSecretSilence launcher/crash-log
#1570 [18:09] <Absol> xSecretSilence: We need to see your crash log, which appears after a crash.
#1571 [18:09] <Absol> xSecretSilence: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1572 [18:10] <xSecretSilence> Read This Part: http://paste.ubuntu.com/12692913/
#1573 [18:11] <Batman_> http://paste.ubuntu.com/12692920/ NOW THIS?!?
#1574 [18:11] <mattym> xSecretSilence, One moment
#1575 [18:12] <urielsalis> Batman_, can you put the contents of C:\Users\Ptownsfinest757\AppData\Roaming\.minecraft\hs_err_pid4228.log in paste.ubuntu.com and give us the link?
#1576 [18:12] * Trekeguns [Trekeguns@notlogged] has quit. (Client Quit)
#1577 [18:12] * xSecretSilence sobs extremely loud
#1577 [18:12] <mattym> Batman_, Did you change the jvm arguments in the Edit Profile part?
#1578 [18:12] <Batman_> no
#1579 [18:13] * xSecretSilence is really confused
#1579 [18:13] <Batman_> should i have to?
#1580 [18:13] <mattym> xSecretSilence, One moment
#1581 [18:13] <mattym> Batman_, No
#1582 [18:13] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1583 [18:13] <Batman_> Ok
#1584 [18:14] * xSecretSilence [webchat@c - 73 - 37 - 123 - 246.hsd1.or.comcast.net] has joined #minecrafthelp and needs your help
#1584 [18:15] * xSecretSilence [webchat@c-73-37-123-246.hsd1.or.comcast.net] has joined #minecrafthelp and needs your help
#1584 [18:15] <Batman_> http://paste.ubuntu.com/12692951/
#1585 [18:15] <mattym> xSecretSilence, Spamming does not help your case here
#1586 [18:16] <xSecretSilence> ok
#1587 [18:16] <mattym> xSecretSilence, Download and Install the .exe from this page https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-
#1588 [18:16] <xSecretSilence> :)
#1589 [18:16] <mattym> ??> Batman_ win/reinst
#1590 [18:16] <Absol> Batman_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1591 [18:16] <Absol> Batman_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1592 [18:16] <mattym> Batman_, Try the instructions from Absol
#1593 [18:16] <xSecretSilence> How do I do that?
#1594 [18:16] <mattym> xSecretSilence, Download and Install the .exe from this page https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-
#1595 [18:16] * marat2001 [marat2001@notlogged] has quit. (Quit: Web client closed)
#1596 [18:17] * DavidS06 [DavidS06@notlogged] has joined #minecrafthelp
#1597 [18:17] <DavidS06> hi
#1598 [18:17] <Batman_> ok
#1599 [18:17] <DavidS06> I had problems with my computer and lost everything.
#1600 [18:18] <DavidS06> I don't remember my passward or the email I used
#1601 [18:18] <mattym> DavidS06, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1602 [18:18] <mattym> DavidS06, Once you know the email, you can use the Forgot Password option on the website
#1603 [18:18] * AssasingCraft [AssasingCraft@notlogged] has joined #minecrafthelp
#1604 [18:18] <DavidS06> I have different email now
#1605 [18:19] <mattym> DavidS06, Almost anything you would need to do to get the account info back would require access to the email you purchased Minecraft on
#1606 [18:19] <DavidS06> i dont remember the email addres my dad used when he set the account
#1607 [18:20] <mattym> DavidS06, Then ask him for help
#1608 [18:20] <DavidS06> I remember my user name and that is it
#1609 [18:20] * dave [dave@notlogged] has joined #minecrafthelp
#1610 [18:20] <DavidS06> i can give you my dads credit card he used to purchase the account
#1611 [18:20] * dave [dave@notlogged] has quit. (Client Quit)
#1612 [18:21] <mattym> DavidS06, Do not give taht info hre
#1613 [18:21] <urielsalis> DavidS06, DONT put any information here
#1614 [18:21] * AssasingCraft_ [AssasingCraft_@notlogged] has joined #minecrafthelp
#1615 [18:21] <DavidS06> it was my moms credit card
#1616 [18:21] <mattym> DavidS06, You need to talk to them see if they remember the email that was used
#1617 [18:21] <DavidS06> Dad does not it was a long time ago and we switched from shaw to telus
#1618 [18:22] <mattym> ??> DavidS06 mojang/email
#1619 [18:22] <Absol> DavidS06: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1620 [18:22] <Absol> DavidS06: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1621 [18:22] <mattym> DavidS06, Fill out the form Absol linked with as much info as you have access to.
#1622 [18:22] <DavidS06> I think it may have been a gmail account my dad set up for me but it was long ago and we don't remember because i never use my email
#1623 [18:22] * AssasingCraft_ [AssasingCraft_@notlogged] has quit. (Client Quit)
#1624 [18:22] <xSecretSilence> It doesn't work... The error says: "This computer does not meet the the minimum requirements for installing the software." What does that even mean?
#1625 [18:23] <xSecretSilence> t/msg
#1626 [18:23] <DavidS06> is it easier to start a new account?
#1627 [18:23] <mattym> xSecretSilence, Open up Windows Update, have it search online for updates and install any it finds.
#1628 [18:23] <xSecretSilence> aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
#1629 [18:23] <mattym> DavidS06, If you want to pay for the game again
#1630 [18:23] <xSecretSilence> ok
#1631 [18:23] <DavidS06> how much is it?
#1632 [18:23] <mattym> DavidS06, It says on the website
#1633 [18:24] <urielsalis> DavidS06, 27U$D vs a simple free email
#1634 [18:24] * AssasingCraft [AssasingCraft@notlogged] has quit. (Ping timeout: 204 seconds)
#1635 [18:24] <DavidS06> ok my dad is asking
#1636 [18:24] <xSecretSilence> How do I go to Windows Update?
#1637 [18:24] <urielsalis> xSecretSilence, search bar, "Windows Update"
#1638 [18:24] <DavidS06> ok i ask my dad now
#1639 [18:25] * DavidS06 [DavidS06@notlogged] has quit. (Quit: Web client closed)
#1640 [18:25] <xSecretSilence> What is a CTCP VERSION?
#1641 [18:25] <urielsalis> ??> xSecretSilence ctcp
#1642 [18:25] <Absol> xSecretSilence: Client To Client Protocol, a means for one IRC client to send messages or queries directly to another IRC client without broadbasting to other clients on the same server. Compare DCC.
#1643 [18:26] * Nova_ [Nova_@notlogged] has joined #minecrafthelp
#1644 [18:26] <Nova_> i cant login
#1645 [18:27] <urielsalis> Nova_, what happens when you try?
#1646 [18:27] <Nova_> invalid crendentials
#1647 [18:28] <urielsalis> Nova_, are you sure you are using the correct email and password? (
#1648 [18:28] <urielsalis> DONT POST THEM HERE)
#1649 [18:28] <Nova_> yes
#1650 [18:28] <DonaDiane> donadiane
#1651 [18:28] <urielsalis> Nova_, did you tried to login with a incorrect password more than 3 times?
#1652 [18:28] <DonaDiane> I can't install game
#1653 [18:28] <Nova_> no
#1654 [18:29] <urielsalis> DonaDiane, what happens when you try?
#1655 [18:29] <urielsalis> ??> Nova_ mojang/email
#1656 [18:29] <Absol> Nova_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1657 [18:29] <Absol> Nova_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1658 [18:30] <DonaDiane> It wants me to update my graphic card. Which according to my PC it is updated. Here is my link http://paste.ubuntu.com/12692544/
#1659 [18:30] <Nova_> i rested my pass multiple times
#1660 [18:30] <urielsalis> ??> Nova_ login/throttle
#1661 [18:30] <Absol> Nova_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#1662 [18:30] <Absol> Nova_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1663 [18:30] <xSecretSilence> [webchat@c-73-37-123-246.hsd1.or.comcast.net] How do I update my PC?
#1664 [18:32] <Nova_> ok, i rested my pass i will try again now
#1665 [18:32] <urielsalis> Nova_, dont
#1666 [18:32] <urielsalis> Nova_, everytime you do it you just reset the timer
#1667 [18:33] <xSecretSilence> IsthereanywayIcanplayMinecraftonWindows10?
#1668 [18:33] <Nova_> oh
#1669 [18:33] <urielsalis> Nova_, wait 3 hours without touching anything in your account
#1670 [18:33] <urielsalis> xSecretSilence, we told you
#1671 [18:33] <Nova_> ok
#1672 [18:33] * Nova_ [Nova_@notlogged] has quit. (Quit: Web client closed)
#1673 [18:33] <urielsalis> <mattym> xSecretSilence, Download and Install the .exe from this page https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-
#1674 [18:34] * Jacketedcorn [Jacketedcorn@notlogged] has joined #minecrafthelp
#1675 [18:34] * Kaname [Kaname@notlogged] has quit. (Ping timeout: 192 seconds)
#1676 [18:34] <xSecretSilence> It didn't work. I tried many times
#1677 [18:34] <urielsalis> xSecretSilence, what happens when you try?
#1678 [18:34] <xSecretSilence> The error says: "This computer does not meet the the minimum requirements for installing the software." What does that even mean?
#1679 [18:35] <urielsalis> xSecretSilence, ah, one sec
#1680 [18:35] * Jacketedcorn [Jacketedcorn@notlogged] has quit. (Client Quit)
#1681 [18:35] <urielsalis> xSecretSilence, you have cortana enabled?
#1682 [18:35] <xSecretSilence> What's that?
#1683 [18:36] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#1684 [18:36] <urielsalis> xSecretSilence, in the big box next to a circle in the taskbar put "Windows update"
#1685 [18:36] * Batman_ [Batman_@notlogged] has quit. (Ping timeout: 204 seconds)
#1686 [18:36] <urielsalis> xSecretSilence, and click the result when it appears
#1687 [18:36] * Ritsuka is now known as Kaname
#1688 [18:36] <urielsalis> xSecretSilence, it should say "Search updates"
#1689 [18:36] <DonaDiane> can't install game. tried everything you suggested. according to PC graphic card is up to date. see link http://paste.ubuntu.com/12692544/
#1690 [18:36] <urielsalis> DonaDiane, one moment
#1691 [18:37] <xSecretSilence> DonaDiane, lol
#1692 [18:37] <DonaDiane> ok
#1693 [18:37] <xSecretSilence> Can't find it
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#1697 [18:39] * tyriece [tyriece@notlogged] has joined #minecrafthelp
#1698 [18:39] <mattym> DonaDiane, Download and Install the Catalyst Software Suite from this site http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#1699 [18:39] * FearedWarrior [FearedWarrior@notlogged] has joined #minecrafthelp
#1700 [18:39] <DonaDiane> ok
#1701 [18:39] <DonaDiane> ok
#1702 [18:39] * BallisticFire40 [BallisticFire40@notlogged] has left #minecrafthelp
#1703 [18:39] <mattym> DonaDiane, Let me know if that works. If when you run the program it asks you to restart at the end, do so. then try Minecraft again
#1704 [18:39] <mattym> DonaDiane, If it still has the issue, come back to the chat
#1705 [18:40] <tyriece> i need help with this error i keep getting everytime i open up minecraft heres the url http://paste.ubuntu.com/12693095/
#1706 [18:40] <xSecretSilence> Hello?
#1707 [18:40] * alisson [alisson@notlogged] has joined #minecrafthelp
#1708 [18:40] <DonaDiane> ok. downloading now
#1709 [18:40] <xSecretSilence> Whatever
#1710 [18:40] * vitim [vitim@notlogged] has joined #minecrafthelp
#1711 [18:40] <xSecretSilence> I'm done with minecraft
#1712 [18:41] <xSecretSilence> Fuck Minecraft and #minecrafthelp!!
#1713 [18:41] <Absol> xSecretSilence: Please keep it civil
#1714 [18:41] <mattym> tyriece, If you open the launcher, then hit the Edit Profile button, tell me if the box next to "Executable" is checked
#1715 [18:41] * Lord_Ralex kicked xSecretSilence from #minecrafthelp (Reason: SecretSilence :Here is the door)
#1716 [18:42] * alisson [alisson@notlogged] has quit. (Client Quit)
#1717 [18:42] <tyriece> it is not checked mattym
#1718 [18:42] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1719 [18:42] <mattym> tyriece, Do you know if you used the .exe or .msi version of the game installer?
#1720 [18:43] <tyriece> .msi
#1721 [18:43] * emme [emme@notlogged] has quit. (Ping timeout: 204 seconds)
#1722 [18:43] <mattym> ??> tyriece win/reinst
#1723 [18:43] <Absol> tyriece: You may need to reinstall the locally installed files that Minecraft puts into place.
#1724 [18:43] <Absol> tyriece: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1725 [18:43] <mattym> tyriece, Try the instructions Absol sent
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#1734 [18:49] <tyriece> where should the saves directory be located, i dont see that in my .minecraft folder
#1735 [18:50] <mattym> tyriece, Have you saved any worlds yet?
#1736 [18:50] <tyriece> no
#1737 [18:50] <mattym> tyriece, Then just delete everything in the .minecraft folder
#1738 [18:51] <tyriece> mattym, okay i did that but i ended up with the same results
#1739 [18:51] <mattym> tyriece, Same exact error?
#1740 [18:51] <tyriece> Yes
#1741 [18:52] * alejo [alejo@notlogged] has quit. (Client Quit)
#1742 [18:52] <mattym> tyriece, Do you have a shortcut for minecraft?
#1743 [18:52] <tyriece> yes
#1744 [18:52] <mattym> tyriece, Right click it and select Run as Administrator
#1745 [18:52] <mattym> tyriece, let me know if you get a different result
#1746 [18:53] <tyriece> mattym, same result.
#1747 [18:53] * brunused [brunused@notlogged] has joined #minecrafthelp
#1748 [18:53] <DonaDiane> still won't download, even after installing amd-catalyst
#1749 [18:54] <mattym> DonaDiane, Did you restart after installing?
#1750 [18:54] <DonaDiane> restart computer? or game?
#1751 [18:55] <brunused> I'm having problem when I'm trying to login into Mojangs website
#1752 [18:55] <mattym> DonaDiane, Computer
#1753 [18:55] <brunused> can someone help me pls
#1754 [18:55] <DonaDiane> no, will do this.
#1755 [18:55] * DonaDiane [DonaDiane@notlogged] has quit. (Quit: Web client closed)
#1756 [18:56] <tyriece> i recently installed windows 7 64 bit again, could that be the problem
#1757 [18:56] <mattym> brunused, What happens when you try?
#1758 [18:56] <mattym> tyriece, Lets check something, do you know how to open the Command Prompt (cmd)?
#1759 [18:57] <tyriece> i remember doing it once but i forgot how to do it mattym
#1760 [18:58] <mattym> ??> tyriece win/elevated-cmd
#1761 [18:58] <Absol> tyriece: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#1762 [18:58] <mattym> tyriece, Open it up the way Absol described
#1763 [18:59] <tyriece> mattym, alright got it
#1764 [18:59] <mattym> tyriece, Once its opened type: sfc /scannow
#1765 [18:59] <mattym> tyriece, Then hit enter
#1766 [19:01] <mattym> tyriece, Is the scan working?
#1767 [19:02] <tyriece> yes it is but its going very slow
#1768 [19:02] <mattym> tyriece, Let it finish, it may take some time. Let me know what it says when its done
#1769 [19:04] * TheEBlocker [TheEBlocker@notlogged] has joined #minecrafthelp
#1770 [19:06] * Vanvanderson [Vanvanderson@notlogged] has joined #minecrafthelp
#1771 [19:06] <Vanvanderson> so my minecraft account was locked for 3 houres
#1772 [19:06] <Vanvanderson> hours
#1773 [19:07] <Vanvanderson> is there any way i could speed that up?
#1774 [19:07] <mattym> no
#1775 [19:07] <Vanvanderson> ok
#1776 [19:10] <TheEBlocker> For some reason when I play singleplayer (1.8.8) I get ping lag (mobs getting stuck and then unstuck, general symptoms of server lag) is there any way to fix this?
#1777 [19:10] <mattym> TheEBlocker, Have you tried closing all other programs while you are playing, in order to free up computer resources?
#1778 [19:11] <TheEBlocker> Yeah, my computer has 32GB ram, shouldn't be an issue. I also have a GTX 980m and i7 4870HQ
#1779 [19:12] <TheEBlocker> Java is updated
#1780 [19:12] <mattym> ??> TheEBlocker win/dxdiag
#1781 [19:12] <Absol> TheEBlocker: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1782 [19:12] <mattym> TheEBlocker, Can you to the instrucitons in the link Absol sent for me
#1783 [19:12] <tyriece> mattym, it says "windows rresource protection found corrupt files and successfully repaired them", and then some details
#1784 [19:12] <TheEBlocker> Alright
#1785 [19:12] <mattym> tyriece, Restart the computer, then try Minecraft again
#1786 [19:12] * cupcakegurl86 [cupcakegurl86@notlogged] has joined #minecrafthelp
#1787 [19:13] <cupcakegurl86> hello?
#1788 [19:13] * rogelio20031 [rogelio20031@notlogged] has joined #minecrafthelp
#1789 [19:13] <mattym> Yes
#1790 [19:13] <rogelio20031> Hablo español alguien habla español ?
#1791 [19:13] <mattym> ??> rogelio20031 lang/es
#1792 [19:13] <cupcakegurl86> I can't get my minecraft froge to load can anyone help?
#1793 [19:13] <Absol> rogelio20031: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1794 [19:13] <rogelio20031> lag/es
#1795 [19:13] <rogelio20031> lang/es
#1796 [19:13] <mattym> ??> cupcakegurl86 mods
#1797 [19:13] <Absol> cupcakegurl86: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1798 [19:14] <Absol> cupcakegurl86: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1799 [19:14] <rogelio20031> I have problem
#1800 [19:14] * patriky [patriky@notlogged] has joined #minecrafthelp
#1801 [19:14] <rogelio20031> My problem is whit minecraft and windows 10
#1802 [19:14] <rogelio20031> http://paste.ubuntu.com/12693246/
#1803 [19:14] * patriky [patriky@notlogged] has quit. (Client Quit)
#1804 [19:14] <rogelio20031> this is my proble
#1805 [19:15] <mattym> rogelio20031, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1806 [19:15] <rogelio20031> :'(
#1807 [19:15] <TheEBlocker> Alright, I posted the DxDiag. http://paste.ubuntu.com/12693259/
#1808 [19:16] <rogelio20031> As i return windows 8.1
#1809 [19:16] * tyriece [tyriece@notlogged] has quit. (Ping timeout: 204 seconds)
#1810 [19:16] <rogelio20031> ???
#1811 [19:17] <mattym> TheEBlocker, Ok one moment
#1812 [19:17] <rogelio20031> Ammmm As i return windows 8.1 ????????
#1813 [19:17] <mattym> rogelio20031, What?
#1814 [19:17] <TheEBlocker> By the way, My FPS is fine on this machine. It's just the bad ping in singleplayer.
#1815 [19:17] <rogelio20031> i have window 10
#1816 [19:17] <rogelio20031> i wanna windows 8.1
#1817 [19:18] <mattym> TheEBlocker, Download and Install the graphics drivers from here http://www.geforce.com/drivers/results/91808
#1818 [19:18] <mattym> TheEBlocker, Updating the drivers may help the issue
#1819 [19:18] <rogelio20031> Ok
#1820 [19:18] <mattym> rogelio20031, When did you do the Windows 10 update?
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#1824 [19:19] * TheEBlocker [TheEBlocker@notlogged] has quit. (Quit: Web client closed)
#1825 [19:19] <rogelio20031> I have 32 bits
#1826 [19:19] * jefferson [jefferson@notlogged] has joined #minecrafthelp
#1827 [19:19] <mattym> rogelio20031, When did you do the Windows 10 update?
#1828 [19:19] * jefferson [jefferson@notlogged] has quit. (Client Quit)
#1829 [19:19] <rogelio20031> Hay alguna pagina como esta que hable español ????
#1830 [19:20] * msaul10 [msaul10@notlogged] has joined #minecrafthelp
#1831 [19:20] <tyriece> so something different happened this time and i got this http://paste.ubuntu.com/12693279/
#1832 [19:20] <mattym> ??> tyriece win/dxdiag
#1833 [19:20] <Absol> tyriece: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1834 [19:20] <mattym> tyriece, Complete the steps from Absol , get me the link it has you make
#1835 [19:21] <mattym> rogelio20031, When did you do the update to Windows?
#1836 [19:22] <rogelio20031> ¿?
#1837 [19:22] <rogelio20031> ammm
#1838 [19:22] <rogelio20031> this 3 octuber
#1839 [19:22] <mattym> rogelio20031, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1840 [19:22] <rogelio20031> No
#1841 [19:23] <rogelio20031> Today
#1842 [19:23] <rogelio20031> Today update windows 10
#1843 [19:23] * msaul10 [msaul10@notlogged] has quit. (Ping timeout: 204 seconds)
#1844 [19:23] <tyriece> here you go http://paste.ubuntu.com/12693304/
#1845 [19:24] <mattym> tyriece, Ok one moment
#1846 [19:24] <rogelio20031> but this reset my pc ?
#1847 [19:24] <mattym> tyriece, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1848 [19:25] <rogelio20031> I do not want anything deletion
#1849 [19:25] <mattym> rogelio20031, It will put you back to your last version of Windows, it should not delete anyting
#1850 [19:25] <rogelio20031> Ok
#1851 [19:25] <rogelio20031> But i Wanna windows 8.1
#1852 [19:26] <mattym> rogelio20031, Was that what you had before Windows 10?
#1853 [19:26] <rogelio20031> Yes
#1854 [19:26] <rogelio20031> I had windows 8.1
#1855 [19:26] <mattym> rogelio20031, Then follow the instructions in that link
#1856 [19:28] <rogelio20031> ¿?
#1857 [19:28] <rogelio20031> What link ?
#1858 [19:28] <mattym> rogelio20031, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1859 [19:28] <rogelio20031> Ok
#1860 [19:28] <rogelio20031> Thanks
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#1862 [19:34] * tyriece [tyriece@notlogged] has joined #minecrafthelp
#1863 [19:34] <tyriece> thanks for the help, it worked
#1864 [19:34] <mattym> Ok, have fun!
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#1869 [19:39] <DonaDiane> I can't install the game. When "play" tab is pressed, Says" fix driver graphics- crash report"
#1870 [19:39] <mattym> DonaDiane, Can i get a new dxdiag report
#1871 [19:40] <DonaDiane> ok
#1872 [19:40] * rogelio20031 [rogelio20031@notlogged] has quit. (Ping timeout: 204 seconds)
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#1874 [19:42] <eagle252> I changed my name and now I cannot log into game
#1875 [19:44] <GreyVulpine> eagle252 - Please try relogging into the launcher by pressing the "Switch User" button in the lower right corner
#1876 [19:45] <eagle252> I have tried that the issue is when I try to log into multi player servers I have used in the past
#1877 [19:45] <GreyVulpine> Indeed, usually the relog will fix that
#1878 [19:47] <eagle252> I have even tried creating a new log in and still same issue
#1879 [19:47] <DonaDiane> I forgot the linlk where I can paste this information.
#1880 [19:48] <GreyVulpine> DonaDiane - http://paste.ubuntu.com
#1881 [19:49] <eagle252> ????
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#1883 [19:53] <DonaDiane> http://paste.ubuntu.com/12693886/
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#1887 [20:17] <Kishu> I needed help on connecting my ps4 controller to minecraft pe
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#1889 [20:18] <mattym> Kishu, Not sure thats possible withouth 3rd party addons, which we do not support here
#1890 [20:19] <Kishu> Where do I get support from
#1891 [20:19] <mattym> Kishu, Try google to find instructions/ideas
#1892 [20:20] <Kishu> I tried many times
#1893 [20:20] * stevewow12 [stevewow12@notlogged] has joined #minecrafthelp
#1894 [20:20] <CubeTheThird> Kishu, you could make a post on the minecraft forums
#1895 [20:21] <Kishu> Sure I will try that
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#1899 [20:24] <MCNewbLawlz> Does anyone know the most efficient Iron Farm design for XBOX ONE?
#1900 [20:25] <mattym> MCNewbLawlz, Check in the forums
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#1903 [20:27] * beautykilla [beautykilla@notlogged] has joined #minecrafthelp
#1904 [20:27] <Kp> When I connect my ps4 controller to minecraft it does not allow me to move except looking around, I tried changing the controls but I don't know how to
#1905 [20:27] <mattym> Kp, Again, you will need to search elsewhere for info on that
#1906 [20:28] <Kp> ???
#1907 [20:28] <mattym> Kishu, you could make a post on the minecraft forums
#1908 [20:28] <mattym> Kp (Formerly Kishu) has joined
#1909 [20:28] <beautykilla> Ok so I use a mac, and I've been struggling with trying to download mods for months, and it says you need an application support folder for minecraft, but every time i search the exact name of the folder on finder, it says its not found
#1910 [20:29] <mattym> ??> beautykilla mods
#1911 [20:29] <Absol> beautykilla: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1912 [20:29] <Absol> beautykilla: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1913 [20:29] <beautykilla> sigh ok thanks anyways
#1914 [20:29] <Kp> Fine but never playing minecraft ever agian
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#1917 [20:42] <DonaDiane> my pc won't let me launch the game. wants me to fix the graphic card. here is my link to my saved system. http://paste.ubuntu.com/12693886/
#1918 [20:43] <mattym> DonaDiane, The AMD drivers didnt change it?
#1919 [20:43] <mattym> DonaDiane, Download and Install the .exe from this link https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#1920 [20:51] <DonaDiane> ok, I installed the .exe from your link. Now what?
#1921 [20:51] <mattym> DonaDiane, Restart the computer again, tehn try minecraft
#1922 [20:52] <DonaDiane> ok
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#1926 [20:56] <JonnytheJoker> I am having A problem with Not enough Items, i am hosting a sever and we have a 110 mods or so server runs alright for the most part till you try and use the recipe mod of not enough items, you client will then shut down and you will have to restart the client (however on a single player game with all the same mods the not enough items works fine
#1927 [20:57] <sasuperstar> trying to launch minecraft, but keeps telling me (socket exception: unrecognized windows sockets error: 10106: create). already unblocked minecraft from firewall. still same response
#1928 [20:57] <mattym> ??> JonnytheJoker mods
#1929 [20:57] <Absol> JonnytheJoker: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1930 [20:57] <Absol> JonnytheJoker: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1931 [20:57] <mattym> sasuperstar, Do you know how to open the Command Prompt (cmd)?
#1932 [20:57] * Binary [Binary@notlogged] has joined #minecrafthelp
#1933 [20:57] <sasuperstar> have it open
#1934 [20:57] * JonnytheJoker [JonnytheJoker@notlogged] has quit. (Client Quit)
#1935 [20:58] * Binary is now known as Guest43961
#1936 [20:58] <mattym> sasuperstar, Enter this command then press enter: netsh winsock reset
#1937 [20:58] <sasuperstar> tells me to restart computer
#1938 [20:58] <mattym> sasuperstar, Do so, then try Minecraft again
#1939 [20:58] <Guest43961> Minecraft is crashing because it says there is a lack of updated graphics driver but I really have no clue how to fix the graphics driver
#1940 [20:59] <mattym> Guest43961, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1941 [20:59] <Guest43961> http://paste.ubuntu.com/12694159/
#1942 [20:59] <sasuperstar> thank u. appreciate ur time
#1943 [20:59] <sasuperstar> thank u. appreciate ur time
#1944 [20:59] * sasuperstar [sasuperstar@notlogged] has left #minecrafthelp
#1945 [20:59] <mattym> Guest43961, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1946 [21:00] <Guest43961> ok. thanks. how would i go about downgrading?
#1947 [21:00] <mattym> Guest43961, When did you do the Windows 10 Update?
#1948 [21:01] <Guest43961> when it came out and Minecraft has been running fine until now
#1949 [21:01] <mattym> Guest43961, If its been more than 30 days since the update. YOu will need to do a full reinstall of your previous Windows version
#1950 [21:02] <Guest43961> ok. why did Minecraft just stop working now?
#1951 [21:02] <mattym> Guest43961, Most likely your old drivers carried over until windows tried to update them
#1952 [21:03] <mattym> Guest43961, But as your hardware is not supported by Intel past Windows 8.1 you will need to downgrade
#1953 [21:04] <Guest43961> Thank you. This is what I have been looking for and it was very helpful. Have a nice day!
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#1955 [21:05] * Dotty_ [Dotty_@notlogged] has joined #minecrafthelp
#1956 [21:06] <Dotty_> i just bought 2 minecraft accounts and none of them worked?
#1957 [21:06] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1958 [21:06] <CubeTheThird> Dotty_, what happens?
#1959 [21:06] <Dotty_> IDK it just said u have already redeemed the account
#1960 [21:08] <CubeTheThird> Dotty_, wait, what edition of minecraft are you talking about?
#1961 [21:08] <Dotty_> what do u mean edition?
#1962 [21:08] <CubeTheThird> Dotty_, what version of minecraft?
#1963 [21:08] <Dotty_> 1.8
#1964 [21:09] <CubeTheThird> Dotty_, ok.. and where are you seeing this 'you have already redeemed' message?
#1965 [21:09] <Dotty_> what do u mean where are u seeing this?
#1966 [21:09] <CubeTheThird> Dotty_, what gives you that message
#1967 [21:10] <Dotty_> when i redeem the card to create the account
#1968 [21:10] <CubeTheThird> Dotty_, oh, so you have a pre-paid minecraft card that you're trying to use, correct?
#1969 [21:11] <Dotty_> yes but it dident work like when i went to sign into my account it went onto play demo
#1970 [21:11] <CubeTheThird> Dotty_, what usernames did you register
#1971 [21:11] <Dotty_> xXDottyPlayzXx
#1972 [21:12] <CubeTheThird> Dotty_, when you login to account.mojang.com/me do you see that name?
#1973 [21:12] <Dotty_> Idk what to do
#1974 [21:13] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#1975 [21:13] <Dotty_> umm i did account.mojang.com/me now it says verify account
#1976 [21:14] <CubeTheThird> Dotty_, ok, so do that
#1977 [21:14] <Dotty_> ok i did now it says secure account in the red box
#1978 [21:15] <CubeTheThird> Dotty_, it's recommended you do that too, filling out security questions
#1979 [21:15] <Dotty_> ok hold on ill do that
#1980 [21:16] <Dotty_> k i did that what now
#1981 [21:16] <CubeTheThird> Dotty_, you said you purchased 2 cards?
#1982 [21:16] <Dotty_> yeah
#1983 [21:16] <CubeTheThird> Dotty_, did you try redeeming them both?
#1984 [21:17] <Dotty_> yes and they dident work i did one yesterday and one today and they dident work
#1985 [21:17] <CubeTheThird> Dotty_, where did you get this cards?
#1986 [21:18] <Dotty_> at EbGames
#1987 [21:18] <CubeTheThird> hmm
#1988 [21:18] <CubeTheThird> Dotty_, so how many email addresses have you registered accounts with?
#1989 [21:18] <Dotty_> idk 2 4 maybe
#1990 [21:18] <CubeTheThird> Dotty_, please test ALL of your emails on http://www.minecraft.net/retrievename
#1991 [21:19] <Dotty_> Ok ill try
#1992 [21:19] <Dotty_> this is what it said If there are any Minecraft usernames registered to johnsouthon21@gmail.com we will send them over right away. Thanks!
#1993 [21:20] <CubeTheThird> Dotty_, yes. Do that with all the emails you have
#1994 [21:20] * BrahHelpEhhBoy [BrahHelpEhhBoy@notlogged] has joined #minecrafthelp
#1995 [21:21] <Dotty_> Help CubeTheThird
#1996 [21:21] <CubeTheThird> ..?
#1997 [21:21] <Dotty_> this is what it said If there are any Minecraft usernames registered to johnsouthon21@gmail.com we will send them over right away. Thanks!\
#1998 [21:21] <BrahHelpEhhBoy> Hello Having this annoying problem, SOOO i bought minecraft bouts 5 months ago and just recently whiped my drive, an now I can only play the demo version!!
#1999 [21:21] <CubeTheThird> Dotty_, yes... then it will email you if it registered
#2000 [21:22] <webrosc> Dotty_, check your emails then
#2001 [21:22] <CubeTheThird> BrahHelpEhhBoy, what is your minecraft username?
#2002 [21:22] <Dotty_> Ok
#2003 [21:22] <BrahHelpEhhBoy> Do you really need my username ?
#2004 [21:22] * Rocky9622 [Rocky9622@notlogged] has joined #minecrafthelp
#2005 [21:23] <CubeTheThird> BrahHelpEhhBoy, yes.. to check that your account is still registered
#2006 [21:23] <Dotty_> CubeTheThird It Dident Send Anything
#2007 [21:23] <CubeTheThird> why does that matter?
#2008 [21:23] <CubeTheThird> Dotty_, then try your other emails
#2009 [21:23] <CubeTheThird> Dotty_, note it also may take a bit of time to get the email
#2010 [21:24] <BrahHelpEhhBoy> lol<CubeTheThrid> I'll try ehh
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#2013 [21:24] <CubeTheThird> BrahHelpEhhBoy, .. what? all I did was ask you your username
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#2015 [21:25] <Dotty_> umm i just tryed all the emails and it dident send it to any of them
#2016 [21:25] <webrosc> <CubeTheThird> Dotty_, note it also may take a bit of time to get the email
#2017 [21:25] <CubeTheThird> Dotty_, wait 20 minutes. If then you still haven't received the email, contact Mojang with your redeem codes
#2018 [21:26] <CubeTheThird> ??> Dotty_ mojang/email
#2019 [21:26] <Absol> Dotty_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2020 [21:26] <Absol> Dotty_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2021 [21:26] * danna [danna@notlogged] has joined #minecrafthelp
#2022 [21:27] <danna> minecraft
#2023 [21:27] <danna> minecraft
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#2025 [21:29] <Dotty_> ok illctry
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#2036 [21:50] * RaakaPvP [RaakaPvP@notlogged] has joined #minecrafthelp
#2037 [21:50] <RaakaPvP> i need help
#2038 [21:50] <RaakaPvP> #minecrafthelp
#2039 [21:51] <RaakaPvP> i changed my password but it keeps saying password wrong when i just changed it
#2040 [21:51] <GreyVulpine> RaakaPvP - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2041 [21:52] <RaakaPvP> can u unblock my account because i really need to play mc
#2042 [21:52] <RaakaPvP> :(
#2043 [21:52] <GreyVulpine> No.
#2044 [21:52] <RaakaPvP> ok :(
#2045 [21:52] <webrosc> RaakaPvP, no one can, you have to wait
#2046 [21:53] <RaakaPvP> ok so do i just have to change my password then wait 3 hours?
#2047 [21:53] <webrosc> RaakaPvP, read what GreyVulpine said, that explains it all
#2048 [21:53] <GreyVulpine> Wait 3 hours, then request a password reset. Then try logging in.
#2049 [21:53] <RaakaPvP> ok
#2050 [21:53] <RaakaPvP> bye and thanks for you help
#2051 [21:54] <RaakaPvP> YOU GUYS ARE THE REAL NIGGAS
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#2053 [21:54] * GreyVulpine blinks
#2053 [21:54] <webrosc> not sure if insult or thanks
#2054 [21:54] * ItzAudi [ItzAudi@notlogged] has joined #minecrafthelp
#2055 [21:54] * GreyVulpine shrugs, wanders off.
#2055 [21:55] <ItzAudi> i cant login 2 minecraft with windows 8
#2056 [21:55] <webrosc> ItzAudi, and why not? error message?
#2057 [21:55] <ItzAudi> it has something do do with my drivers
#2058 [21:56] <webrosc> do you have a dxdiag log link?
#2059 [21:56] <ItzAudi> wat does that mean?
#2060 [21:56] <webrosc> ??> ItzAudi win/dxdiag
#2061 [21:56] <Absol> ItzAudi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2062 [21:56] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#2063 [21:57] <ItzAudi> i have done that and it said 2 come here for further info
#2064 [21:57] <webrosc> then you should have a link for us
#2065 [21:57] <ItzAudi> http://paste.ubuntu.com/12694362/
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#2067 [21:58] <webrosc> your GPU is not windows 8.1 supported, you need to revert to windows 8 or earlier, or install a newer GPU that is supported
#2068 [21:58] <webrosc> AMD stopped making drivers for your GPU at windows 8 due to it being legacy (old)#
#2069 [21:59] <ItzAudi> ok
#2070 [21:59] <BEEMOBOY> can anyone help me with a bug I'm having?
#2071 [21:59] <ItzAudi> so can u send me a link to get a newer gpd?
#2072 [21:59] <webrosc> ItzAudi, google, or ask at a computer shop
#2073 [21:59] * zorro [zorro@notlogged] has joined #minecrafthelp
#2074 [21:59] <ItzAudi> ok much <3
#2075 [21:59] <webrosc> what gpu your computer can handle varies on many things, and is not what this channel does
#2076 [21:59] <BEEMOBOY> can anyone help me with a bug I'm having???
#2077 [22:00] <webrosc> BEEMOBOY, depends, want to expand on it a bit more?
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#2079 [22:00] <BEEMOBOY> Yes webrosc
#2080 [22:04] * BEEMOBOY [BEEMOBOY@notlogged] has quit. (Ping timeout: 204 seconds)
#2081 [22:04] <webrosc> guess he didn't want to expand on it afterall
#2082 [22:23] * just_im4gin3 [just_im4gin3@notlogged] has joined #minecrafthelp
#2083 [22:23] <just_im4gin3> hello
#2084 [22:23] * WayToDoor is now known as zz_WayToDoor
#2085 [22:23] * zz_WayToDoor is now known as WayToDoor
#2086 [22:23] <CubeTheThird> hello just_im4gin3
#2087 [22:25] <just_im4gin3> i need help with my graphics drivers, here is my DxDiag
#2088 [22:25] <just_im4gin3> ------------------ System Information ------------------ Time of this report: 10/6/2015, 11:23:49 Machine name: HP-PAVG4-LAPTOP Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150722-0600) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Pavilion g4 Notebook PC BIOS: InsydeH2O Version 03.60.46F.06
#2089 [22:25] <CubeTheThird> just_im4gin3, paste it onto http://paste.ubuntu.com and give the URL here.
#2090 [22:25] <just_im4gin3> oh ok, sry
#2091 [22:25] <just_im4gin3> http://paste.ubuntu.com/12694565/
#2092 [22:25] <just_im4gin3> there
#2093 [22:26] <CubeTheThird> just_im4gin3, one moment
#2094 [22:26] <just_im4gin3> alright
#2095 [22:27] <CubeTheThird> just_im4gin3, download and install catalyst software: http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#2096 [22:29] <just_im4gin3> done
#2097 [22:30] <CubeTheThird> just_im4gin3, after you install it, try the game again. You may have to reboot your computer first
#2098 [22:30] <just_im4gin3> okay, thanks for the help man =)
#2099 [22:38] * sirerad [sirerad@notlogged] has joined #minecrafthelp
#2100 [22:39] <sirerad> i cant look or turn in game. any fix?
#2101 [22:53] * just_im4gin3 [just_im4gin3@notlogged] has joined #minecrafthelp
#2102 [22:53] <just_im4gin3> hllo, i'm back
#2103 [22:53] <just_im4gin3> hello**
#2104 [22:54] <just_im4gin3> my graphics drivers are not working.
#2105 [22:54] <just_im4gin3> http://paste.ubuntu.com/12694565/
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#2107 [22:55] * just_im4gin3 [just_im4gin3@notlogged] has quit. (Client Quit)
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#2109 [23:04] <just_im4gin3> hellloooo
#2110 [23:04] <just_im4gin3> is anyone there
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#2115 [23:14] <Meli1> estando en el launcher para abrir el minecraft no me lo abre e echo todos los pasos que me a dicho la pagina y me a dado un enlace que me dijeron lo pusisra aqui es este http://paste.ubuntu.com/12694798/
#2116 [23:14] <Meli1> http://paste.ubuntu.com/12694798/
#2117 [23:18] <Meli1> help
#2118 [23:18] <Meli1> http://paste.ubuntu.com/12694798/
#2119 [23:19] <Meli1> help plis
#2120 [23:21] * Typhlodaquil [Typhlodaquil@notlogged] has joined #minecrafthelp
#2121 [23:21] <Typhlodaquil> Hello, I have just iinstalled Windows 10 but Minecraft no longer works. Is anyone able to help?
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#2125 [23:36] <Typhlodaquil> Hello, I have just installed Windows 10 but now Minecraft crashes whenever I hit 'Play'. Is anyone able to help?
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#2129 [23:47] <Wolfenheimer> Hey guys, can anyone tell me if the current version features animal despawning? In other words, do we have to still put animals in fences that are no bigger than 20x20? I've been getting conflicting answers
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#2132 [23:54] <Typhlodaquil> Hello, I have just installed Windows 10 but now Minecraft no longer works. It keeps crashing whenever I hit 'Play' and this never happened before when I was on Windows 7. My Drivere Manufacturer is Intel and I have run a scan but it doesn't say that any of my drivers are out of date.
#2133 [23:56] <Typhlodaquil> Is anyone there?