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#19 [00:33] <Saturn_> Hey, could someone give me some help with Minecraft for Xbox 360? I chatted with Microsoft support about the "Passing The Time" achievement not unlocking and they sent me here with a reference number?
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#22 [00:47] <coastalpanda> I can't login to any of my accounts. It says i have the wrong password or failed login when I've reset my password tons of times and it still won't let me login and I know I have the correct details
#23 [00:48] <Anna> coastalpanda: how many times have you tried logging in?
#24 [00:48] <coastalpanda> I been trying to for the past hour.
#25 [00:48] <coastalpanda> I've reset my password like 10 times, I know I have the correct details
#26 [00:48] <Anna> ??> coastalpanda login/throttle
#27 [00:48] <Absol> coastalpanda: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#28 [00:48] <Absol> coastalpanda: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#29 [00:49] <coastalpanda> alrighty, thank you I hope that works out because even my other accounts that I didn't even try to login to are blocked out now also
#30 [00:50] <coastalpanda> is that normal?
#31 [00:50] <Andrio> Yes.
#32 [00:51] <coastalpanda> Thank you guys. I Appreciate it
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#37 [01:20] <Sem> hello
#38 [01:21] <Anna> Hi
#39 [01:21] <Anna> If you have a question Sem, please ask
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#44 [01:31] <abdul> hello
#45 [01:32] <abdul> i bought the full game ages ago i thinks around april i didn't play it for so long i played it this month and it says play demo can you help please
#46 [01:34] <John_> Hello
#47 [01:35] <abdul> hi
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#50 [01:38] <Abated> Hello
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#52 [01:38] <abdul> hello
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#55 [01:40] <abdul> hello
#56 [01:41] <Abated> Hello
#57 [01:42] <abdul> i bought minecraft the full game ages ago around march and i played it for the first month then i didn't play it when i started it last month it says play demo can you help me please
#58 [01:42] <Anna> abdul: what is your minecraft username?
#59 [01:42] <abdul> black.wolf59@hotmail.com
#60 [01:42] <Anna> username, not email
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#62 [01:43] <kufstoana> Hello?
#63 [01:43] <abdul> not sure i forgot
#64 [01:43] <Anna> And are you using the minecraft launcher to play?
#65 [01:43] <abdul> yes
#66 [01:43] <kufstoana> Good morning, is someone from the minecraft team here?
#67 [01:43] <Anna> kufstoana: hi, if you have a question, just ask
#68 [01:43] <Wolfenheimer> Can anyone tell me if animals still despawn if they aren't inside of a 20x20 fence? The wiki doesn't mention it anymore and I'm getting conflicting answers
#69 [01:43] <abdul> yes
#70 [01:44] <Anna> Wolfenheimer: animals, such as sheep and cows never despawn in minecraft PC version
#71 [01:44] <abdul> hello
#72 [01:44] <kufstoana> I have written a support ticket like 2 weeks ago regarding a hacked account. The hacker has changed the nickname. After securing my account, I asked the support to change back my nickname but I haven't heard ANYTHING until now. This was on 24.09.2015
#73 [01:44] <Wolfenheimer> ok thanks
#74 [01:44] <abdul> i am asking a question
#75 [01:45] <mattym> ??> kufstoana mojang/email
#76 [01:45] <Absol> kufstoana: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#77 [01:45] <Absol> kufstoana: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#78 [01:45] <mattym> kufstoana, Read the second link from Absol
#79 [01:46] <abdul> hello
#80 [01:46] <kufstoana> "We typically answer emails within 1-2 business days." This is not what I was able to experience :(
#81 [01:46] <mattym> kufstoana, Read the whole thing
#82 [01:46] <kufstoana> I know they are quite busy, but when I have written that email, they were talking about 2 weeks processing time....
#83 [01:47] <abdul> i bought minecraft the full game ages ago around march and i played it for the first month then i didn't play it when i started it last month it says play demo can you help me please
#84 [01:47] <mattym> kufstoana, They have had close to a months wait time for several months now
#85 [01:47] <kufstoana> Not even an automatically generated mail like "Thanks for your mail, please be patient" I'm not even sure if they have gotten my email
#86 [01:48] <mattym> kufstoana, They have. that system does not auto-reply, you will just need to wait for them to get to your request
#87 [01:48] <Andrio> ??> abdul account/retrieve-name
#88 [01:48] <Absol> abdul: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#89 [01:48] <kufstoana> Well, Thanks anyway guys. Looks like I have to wait for another 2-3 weeks :(
#90 [01:48] <Andrio> abdul, are you sure that's the right email address? Do you still have the receipt there?
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#92 [01:49] <abdul> no i dont have the receipte
#93 [01:51] <abdul> hello
#94 [01:51] <abdul> you guys r slow
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#97 [01:53] <Andrio> abdul, have you found the username?
#98 [01:53] <abdul> no
#99 [01:55] <Andrio> Well, it's possible that that's the wrong email address, or the email address on the account was changed.
#100 [01:57] <abdul> i dont know because when i played minecraft it was the same email ad now they are not sending it to me i dont know why
#101 [01:57] <Andrio> Hotmail's been known to have that problem.
#102 [01:59] <abdul> so what do i do then
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#104 [02:03] <noodle_> Why does the redstone on xbox 1 need to be directly next to a pressure plate/button rather than under for it to work
#105 [02:03] <Andrio> abdul, well, you can try changing the email address here: https://account.mojang.com/changeemail/request
#106 [02:04] <Andrio> abdul, if that doesn't work, email Mojang.
#107 [02:04] <noodle_> why would i change my email
#108 [02:04] <Andrio> noodle_, no idea
#109 [02:05] <noodle_> Andrio, thanks. very helpful
#110 [02:05] <Andrio> well, I'm sorry for not having the Xbox version.
#111 [02:05] <noodle_> that's okay. i understand why.
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#117 [02:19] <abdul> okn thanks
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#119 [02:36] <Sacrum98> how to create a minecraft server ? :D
#120 [02:37] <Andrio> ??> Sacrum98 MP/server-setup
#121 [02:37] <Absol> Sacrum98: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
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#123 [02:41] <Wagy> Does anybody know how to import an animated GIF banner of a server into signature ?
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#125 [02:42] <mrayfer9> g
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#128 [02:43] <mrayfer9> I have many mods and textures.Currently,I use HDD. Does SSD improve the performance? For example,the time for uploading the mods and textures when starting the game, uploading my world and more. Thx Micha
#129 [02:44] <Andrio> I'd guess so.
#130 [02:44] <Andrio> There is a lot of reading from the disk there.
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#132 [02:47] <mrayfer9> I get 60 FPS : I use many mods and textures.I read that people get hundreds of FPS and I don't understand how/I have the latest iNTEL i5 processor with nvidia gtx970 and 4GB RAM/
#133 [02:49] <Andrio> Do you have it limited, or VSync enabled?
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#137 [02:52] <mrayfer9> Do you me the Vsync of the NVIDIA card?
#138 [02:52] <Andrio> Any VSync setting.
#139 [02:53] <Andrio> That might be why.
#140 [02:53] <Andrio> A frame rate higher than your monitor's refresh rate is a waste of energy anyway.
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#142 [02:57] <mrayfer9> Pls let me check it ...I understand that it is in the control panel.Do you know where can I find it? Thx
#143 [02:59] <Andrio> No; sorry.
#144 [03:03] <mrayfer9> I have Dell 2209w. Its frame rate is 60fps.
#145 [03:05] * XerolinQvQ [XerolinQvQ@notlogged] has joined #minecrafthelp
#146 [03:05] <mrayfer9> Actually,its Vertical Refresh Rate is 75HZ and the Horizontal Refresh Rate is 83HZ.
#147 [03:06] <XerolinQvQ> I have a question, When i try to play minecraft (On Windows 10 Pro 64bit OS) I press play and it says minidumps are not enabled on the default client of windows? Anyhelp?
#148 [03:07] <XerolinQvQ> Also i am using the Windows (Alternate Version DownloaD)
#149 [03:07] <XerolinQvQ> Also i am using the Windows (Alternate Version DownloaD)
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#155 [03:38] <migtou> bonjour tous le monde
#156 [03:40] <migtou> mon minecraft n'arrete pas de planter. il se lance mais lorsque je veux rejoindre ou creer une partie, il plante.
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#160 [04:06] <Skylord_Lachlan> http://paste.ubuntu.com/12695757/
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#167 [04:27] <The_Cave_Dweller> Het can I get some help please?
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#171 [04:29] <The_Cave_Dweller> So I just did the Migrating from Minecraft to Mojang thing and now I'm completely logged out of all accounts for minecraft
#172 [04:29] <abdul> hello
#173 [04:30] <The_Cave_Dweller> hey
#174 [04:30] <abdul> i bought minecraft around april and now i only can play the demo can you help
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#177 [04:39] <abdul> hellllllllllo
#178 [04:39] <abdul> helloo
#179 [04:54] <abdul> oiiiiiiiiiiiiiiiiiiiiiiiii
#180 [04:59] <abdul> can any one help plese it has been an hour no one replyed
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#191 [05:29] <anass> anass
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#194 [05:39] * zz_WayToDoor is now known as WayToDoor
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#200 [06:05] <James> Hello
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#203 [06:07] <maracaaaa12> I´m sorry but I don´t speak inglish
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#207 [06:27] <thijs> my minecraft wont start up if i tell it to launch
#208 [06:29] <thijs> help
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#231 [07:24] <Knkelbucik> Hello everyone, I have a problem that I think someone can help me. First of all, sorry if I'm using bad English. I just changed my computer from Win7 to Win10 and now when I try to login to my account on the website, it wants me to enter the security answers. I don't quite remember the last question's answer. I want to reset them and it says instructions will be send to my email but I have no longer access to that email. I mean, that email isn't r
#232 [07:26] <Andrio> ??> Knkelbucik account/send-email
#233 [07:26] <Absol> Knkelbucik: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#234 [07:26] <Absol> Knkelbucik: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#235 [07:29] <Knkelbucik> But I can't receive new mails due to the website I took that mail address from. It was a site that lets you create something like example@thewebsite'sname.com So I really need help
#236 [07:29] <GreyVulpine> Then do you have a current email that you can be contacted by?
#237 [07:30] <Knkelbucik> Yeah I do
#238 [07:30] <GreyVulpine> Then you'll fill that into the "Contact Email" fields, and enter your old email into the "Account Email" field.
#239 [07:31] <Knkelbucik> So you are saying that they will change that old mail address to my new one?
#240 [07:32] <GreyVulpine> Yes, they can do that for you, along with changing your security questions, as long as you explain your issues.
#241 [07:33] <Knkelbucik> I did it, thanks everyone
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#246 [07:53] * Rashid880 [Rashid880@notlogged] has joined #minecrafthelp
#247 [07:53] <Rashid880> I NEED HELP
#248 [07:53] <Rashid880> ''I NEED HELP''
#249 [07:54] <Rashid880> I NEED HELP
#250 [07:54] <Rashid880> i need help
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#256 [08:07] <vpn-to-mc-issues> hello, I just downloaded minecraft and when trying to login to play get the following error: ConnectionExemption: Connection refused: connect
#257 [08:07] <vpn-to-mc-issues> background info - I am using a VPN, I checked and my java is updated to the latest version, and I added Minecraft and Java to the list of allowed programs for my firewall on Windows 8.1
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#260 [08:10] <vpn-to-mc-issues> anyone that can help?
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#267 [08:14] <asd> hgn
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#269 [08:15] <asd> naber
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#273 [08:17] <Qat1887> when i join minecraft she crash
#274 [08:17] <Qat1887> when i join minecraft she crash
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#278 [08:17] * minecraft is now known as Guest82176
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#281 [08:18] <asd> hnjkjjlkj
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#290 [08:24] <Inkler> Hello! I can't seem to find a solutin to this... I have Migrated my account and it worked fine... Now i havent been playing for almost a year but it dosent work at all.. Says wrong pasword etc.. Even though i have successfully changed my Mojang password that i migrated my MC to. Read forums.. Seen others have the problem but can't find a solution at all..
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#293 [08:25] <vpn-to-mc-issues> you might have to reset your pw on the minecraft site itself or the mojang site, I tried both but only 1 worked
#294 [08:26] <Inkler> Mincraft says my account is Migrated.. And i can't even log in to Mojang after i reset the Password... (Couldent from the begining either)
#295 [08:27] * redgirl2004 [redgirl2004@notlogged] has joined #minecrafthelp
#296 [08:27] <CubeTheThird> Inkler, what is your username?
#297 [08:27] <Inkler> Same as here, Inkler :)
#298 [08:27] <vpn-to-mc-issues> I thought I migrated my account as well, but then trying to play again recently (past 4 months) I had to reset my password on the minecraft site, not the mojang site
#299 [08:28] <CrystalMare> vpn-to-mc-issues, why would you use VPN lol
#300 [08:28] <CrystalMare> This channel is for support with minecraft, not for support with mis-configured VPN software
#301 [08:28] <Inkler> Well as stated, i can't even get a password reset from minecraft.net it just says "Your account Migrated"
#302 [08:28] <vpn-to-mc-issues> I want to turn the vpn off but I think it's changing how my internet is routed regardless
#303 [08:29] <CubeTheThird> Inkler, as far as I can tell, that username has been changed. Assuming you did not change it, it's likely your account has been compromised
#304 [08:29] <CubeTheThird> ??> Inkler account/send-email
#305 [08:29] <Absol> Inkler: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#306 [08:29] <Absol> Inkler: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#307 [08:29] <vpn-to-mc-issues> I can use the internet just fine with the vpn off, but I figure I might try playing with it on. I'm in China so it's faster to use a vpn here
#308 [08:30] <CrystalMare> Isn't VPN software banned in china lol ?
#309 [08:30] <vpn-to-mc-issues> can you tell me what I should do about this error - ConnectionExemption: Connection refused: connect
#310 [08:30] <CubeTheThird> vpn-to-mc-issues, is the game able to connect without the VPN?
#311 [08:30] <vpn-to-mc-issues> no
#312 [08:30] <CubeTheThird> vpn-to-mc-issues, ok. what anti-virus and firewall software do you have?
#313 [08:30] <vpn-to-mc-issues> also, vpn software is both illegal and used by every major company and the government
#314 [08:30] <CrystalMare> CubeTheThird, keep in mind, the chinese internet firewall
#315 [08:31] <vpn-to-mc-issues> windows firewall, no antivirus
#316 [08:32] <CubeTheThird> vpn-to-mc-issues, I'm going to recommend you do a malware scan in that case
#317 [08:32] <CubeTheThird> ??> vpn-to-mc-issues av/adwcleaner
#318 [08:32] <Absol> vpn-to-mc-issues: ADWCleaner is an utility to clean a PC which is infested with malware.
#319 [08:32] <Absol> vpn-to-mc-issues: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#320 [08:32] <vpn-to-mc-issues> alright, I'll check it out
#321 [08:32] <vpn-to-mc-issues> why would malware prevent me from connecting to mc servers?
#322 [08:33] <Inkler> But Absol, How come i can reset my Password for Mojang account but can't log in then? Submitting Transaction ID etc now.
#323 [08:33] <Inkler> I meant CubeTheThird*
#324 [08:33] <CubeTheThird> Inkler, it's possible your login is being throttled as well
#325 [08:33] <CubeTheThird> ??> Inkler login/throttle
#326 [08:33] <Absol> Inkler: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#327 [08:33] <Absol> Inkler: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#329 [08:35] <vpn-to-mc-issues> is it possible I'm locked out as well and I just get the ConnectionExempt error message?
#330 [08:37] <Inkler> ok, Even though i sent the Help ticket now i will wait 3h. Thx for the help! :)
#331 [08:37] * Simplex [Simplex@notlogged] has joined #minecrafthelp
#332 [08:37] <CubeTheThird> vpn-to-mc-issues, if your connection is being blocked, it's not by Mojang. Their throttling doesn't cause your connection issue
#333 [08:37] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#334 [08:37] <Simplex> Hey, my Account is hacked and my Email too. what can i do when i want to get my Account back?
#335 [08:37] <vpn-to-mc-issues> ah gotcha
#336 [08:38] <vpn-to-mc-issues> thanks for the recommendations, I'm gonna send a support message
#337 [08:39] <CubeTheThird> Simplex, what makes you say it's been hacked?
#338 [08:39] * Tr0llinslendy [Tr0llinslendy@notlogged] has joined #minecrafthelp
#339 [08:39] <Simplex> The Email and the Password is changed, but not from me.
#340 [08:40] <CubeTheThird> ??> Simplex account/send-email
#341 [08:40] <Absol> Simplex: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#342 [08:40] <Absol> Simplex: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#343 [08:41] * vpn-to-mc-issues [vpn-to-mc-issues@notlogged] has quit. (Quit: Web client closed)
#344 [08:41] <Simplex> send email?
#345 [08:41] <GreyVulpine> Simplex - Read what Absol told you
#346 [08:41] <Simplex> k
#347 [08:41] <Simplex> Link 1 or 2?
#348 [08:42] <GreyVulpine> You can contact Mojang Support through http://is.gd/email_mojang
#349 [08:42] * marvel [marvel@notlogged] has joined #minecrafthelp
#350 [08:42] <Simplex> what is the transaction ID. ?
#351 [08:43] <CubeTheThird> Simplex, it's the ID you get with your purchase. Typically sent in the confirmation email
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#355 [08:48] <marvel> hello
#356 [08:49] <CubeTheThird> hello marvel
#357 [08:49] <marvel> who know to dowmload minecraft free?
#358 [08:50] <marvel> or play demo
#359 [08:50] <CubeTheThird> ??> marvel demo
#360 [08:50] <Absol> marvel: You can access a demo version of Minecraft, completely free of charge, by registering a Mojang account at http://account.mojang.com/register then downloading the standalone launcher available on http://minecraft.net/download.
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#362 [08:50] <marvel> oooooo........
#363 [08:53] <marvel> hello
#364 [08:53] <CubeTheThird> do you need something else?
#365 [08:54] <marvel> yes
#366 [08:54] <CubeTheThird> and that would be?
#367 [08:54] <marvel> not
#368 [08:54] <marvel> i want i have minecraft pe in laptop
#369 [08:55] <CubeTheThird> the windows 10 edition beta is based on the same code as PE
#370 [08:55] <Chromaryu> Yes
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#372 [08:55] <CubeTheThird> it does require windows 10 though
#373 [08:56] <marvel> :[
#374 [08:56] <FlurPur> I downloaded Windows 10 and the Minecraft Windows 10 beta but my Minecraft doesent work
#375 [08:56] <FlurPur> Plz help me
#376 [08:57] <marvel> ooooo my batery is low
#377 [08:57] <marvel> bye.......
#378 [08:57] <CubeTheThird> FlurPur, if the game itself isn't working, you should check on the minecraft forums about the issue
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#380 [08:57] <FlurPur> i did but it still doesent work
#381 [08:57] <FlurPur> And i ran a drive check 2
#382 [08:58] <CubeTheThird> FlurPur, you made a post on the forums?
#383 [08:58] <FlurPur> No, how do i do that?
#384 [08:58] <CubeTheThird> FlurPur, if you don't know how to make a post, I recommend you ask about that in #minecraftforums
#385 [08:58] <CubeTheThird> I've not done it personally
#386 [08:59] <FlurPur> Ok i will
#387 [08:59] <FlurPur> Thx!!
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#394 [09:04] <Man_of_Tardis> when i try to login in my minecraft or mojang account and i insert my credentials an error says "wrong email or password" but i insert right credentials
#395 [09:04] <HPW1112> http://paste.ubuntu.com/12697081/ We are not able to use Minecraft with the Windows 10 update. I have looked for Windows updates, HP updates and Intel updates for our graphics drivers. Nothing helps. Do you have any suggestions?
#396 [09:04] <Chromaryu> ??> HPW1112 win/dxdiag
#397 [09:04] <Absol> HPW1112: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#398 [09:04] * Robbe [Robbe@notlogged] has joined #minecrafthelp
#399 [09:04] <CubeTheThird> Man_of_Tardis, have you tried resetting your password?
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#401 [09:05] <Man_of_Tardis> yes
#402 [09:05] <CubeTheThird> ??> Man_of_Tardis login/throttle
#403 [09:05] <Absol> Man_of_Tardis: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#404 [09:05] <Absol> Man_of_Tardis: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#405 [09:05] <Man_of_Tardis> thanks i try after 3 hours
#406 [09:05] <CubeTheThird> HPW1112, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#407 [09:06] * Man_of_Tardis [Man_of_Tardis@notlogged] has quit. (Quit: Web client closed)
#408 [09:06] <HPW1112> Thank you
#409 [09:06] <Robbe> If i start up my Minecraft launcher it can`t update it
#410 [09:06] * HPW1112 [HPW1112@notlogged] has quit. (Quit: Web client closed)
#411 [09:06] <CubeTheThird> Robbe, what does it tell you exactly?
#412 [09:07] <Robbe> Minecraft launcher can`t update, somthing like that
#413 [09:08] * nabil19 [nabil19@notlogged] has joined #minecrafthelp
#414 [09:08] <CubeTheThird> Robbe, what anti-virus and firewall software do you have?
#415 [09:09] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#416 [09:09] <Robbe> Wait a sec.
#417 [09:10] * nico [nico@notlogged] has quit. (Quit: Web client closed)
#418 [09:10] <Robbe> Alvast Free Antivirus
#419 [09:11] <Robbe> And my firewaal i dont no that
#420 [09:12] <CubeTheThird> Robbe, I'm recommending you do a malware scan in that case
#421 [09:12] <CubeTheThird> ??> Robbe av/adwcleaner
#422 [09:12] <Absol> Robbe: ADWCleaner is an utility to clean a PC which is infested with malware.
#423 [09:12] <Absol> Robbe: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#424 [09:14] <Robbe> My minecraft launcher says" Unable to update the Minecraft Native Launcher
#425 [09:14] <CubeTheThird> Robbe, use what Absol gave
#426 [09:14] <Robbe> .
#427 [09:14] <Robbe> But i am on my phone now
#428 [09:15] <CubeTheThird> Robbe, can you join this chatroom with your computer?
#429 [09:15] <Robbe> I gues
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#432 [09:17] <Robbe_> hello
#433 [09:18] <CubeTheThird> hello again
#434 [09:18] <CubeTheThird> ??> Robbe_ av/adwcleaner
#435 [09:18] <Absol> Robbe_: ADWCleaner is an utility to clean a PC which is infested with malware.
#436 [09:18] <Absol> Robbe_: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#437 [09:18] <Robbe_> i am on the computer
#438 [09:18] * iceman11a [iceman11a@notlogged] has quit. (Ping timeout: 195 seconds)
#439 [09:18] <Robbe_> what does that thing
#440 [09:18] <CubeTheThird> Robbe_, it's a malware removal tool
#441 [09:19] <Robbe_> ok
#442 [09:19] * fernando [fernando@notlogged] has joined #minecrafthelp
#443 [09:19] <Robbe_> how does it work
#444 [09:20] <CubeTheThird> Robbe_, you download it, run it, do a scan, then do the cleaning
#445 [09:20] <Robbe_> ok
#446 [09:20] <Robbe_> thank you for youre help already
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#452 [09:27] * SPIDY_SK [SPIDY_SK@notlogged] has joined #minecrafthelp
#453 [09:28] <SPIDY_SK> Hi, my problem is "erratic mouse movement" my camera is just spinning around the screen when i literally move mouse 1 inch! HELP PLS!
#454 [09:29] <CubeTheThird> SPIDY_SK, are you using KVM software like Synergy?
#455 [09:32] <SPIDY_SK> CubeTheThird, no im not.. whatever i dont know what is it :D
#456 [09:33] <CubeTheThird> SPIDY_SK, ok. Are you using a mouse, or trackpad?
#457 [09:33] <SPIDY_SK> CubeTheThird, im using mouse with mousepad and i tried 3 mouses every one did the same :/
#458 [09:35] <CubeTheThird> SPIDY_SK, in-game, when you press f3, at the top left of the screen is shows your FPS. What is it at when you move the mouse around
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#461 [09:38] <SPIDY_SK> CubeTheThird, white a while please i will try to look at it
#462 [09:38] <SPIDY_SK> *wait
#463 [09:38] * LuchoYT [LuchoYT@notlogged] has quit. (Client Quit)
#464 [09:43] <SPIDY_SK> CubeTheThird, 50-60 like without moving mouse
#465 [09:44] <CubeTheThird> SPIDY_SK, does it drop when you move the mouse?
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#474 [09:56] * Josefff1503 [Josefff1503@notlogged] has joined #minecrafthelp
#475 [09:56] <Josefff1503> http://paste.ubuntu.com/12697344/
#476 [09:57] <Andrio> Are... you trying to play Minecraft on a server OS through Remote Desktop?
#477 [09:58] * junior [junior@notlogged] has joined #minecrafthelp
#478 [09:59] * junior [junior@notlogged] has quit. (Client Quit)
#479 [09:59] <Josefff1503> This is Windows Server 2012
#480 [10:00] * benhunter09 [benhunter09@notlogged] has joined #minecrafthelp
#481 [10:01] <Josefff1503> Andrio
#482 [10:01] * klajdi2121 [klajdi2121@notlogged] has joined #minecrafthelp
#483 [10:01] <Andrio> That's only half the question.
#484 [10:02] <klajdi2121> hi
#485 [10:02] <klajdi2121> i need help with my server
#486 [10:02] <Chromaryu> hey
#487 [10:02] <Chromaryu> ok..?
#488 [10:02] <CubeTheThird> klajdi2121, what's the problem?
#489 [10:02] <klajdi2121> i cannot login in my server i just created
#490 [10:02] <klajdi2121> i followed every step
#491 [10:02] <CubeTheThird> klajdi2121, what happens when you try?
#492 [10:02] <klajdi2121> it says conection eroor
#493 [10:03] <klajdi2121> error
#494 [10:03] <Josefff1503> I need help Łc
#495 [10:03] <CubeTheThird> klajdi2121, are you hosting the server on the same computer you play on?
#496 [10:03] <CubeTheThird> Josefff1503, are you using remote desktop?
#497 [10:03] <Andrio> Josefff1503, as far as I know your can't play Minecraft through Remote Desktop.
#498 [10:03] <Andrio> you*
#499 [10:04] <Josefff1503> Zes
#500 [10:04] <Josefff1503> Yes*
#501 [10:06] * klajdi2121 [klajdi2121@notlogged] has quit. (Ping timeout: 204 seconds)
#502 [10:06] <Josefff1503> CubeTheThird, yes.
#503 [10:06] <CubeTheThird> Josefff1503, as Andrio just indicated, you cannot play minecraft through remote desktop
#504 [10:07] <Josefff1503> Why?
#505 [10:07] * noob123new [noob123new@notlogged] has joined #minecrafthelp
#506 [10:07] <CubeTheThird> Josefff1503, you will not get the needed 3D rendering support needed for gaming
#507 [10:07] * klajdi2121 [klajdi2121@notlogged] has joined #minecrafthelp
#508 [10:08] <Josefff1503> This is server vps. I can connect other?
#509 [10:08] <Josefff1503> Sorry for my bad english but i from poland
#510 [10:08] * thecatkid1 [thecatkid1@notlogged] has joined #minecrafthelp
#511 [10:08] <Andrio> Josefff1503, are you trying to run a Minecraft server?
#512 [10:08] <Josefff1503> Yes
#513 [10:09] * thecatkid1 [thecatkid1@notlogged] has quit. (Client Quit)
#514 [10:09] <Andrio> It looks like you started the client by mistake
#515 [10:09] <Andrio> ??> Josefff1503 MP/server-setup
#516 [10:09] <Absol> Josefff1503: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#517 [10:09] <noob123new> Dayum i need some help when i run minecraft it says java.lang.NullPointerException. Please...
#518 [10:10] <CubeTheThird> noob123new, when do you get that message?
#519 [10:10] <Josefff1503> Minecraft server
#520 [10:10] * TFrag [TFrag@notlogged] has joined #minecrafthelp
#521 [10:10] <noob123new> When i try to start mc
#522 [10:10] <noob123new> :/
#523 [10:11] * thecatkid1 [thecatkid1@notlogged] has joined #minecrafthelp
#524 [10:11] <noob123new> Launcher closing and it open with some commands... And this error :/
#525 [10:11] <CubeTheThird> Josefff1503, follow the instructions Absol gave you
#526 [10:11] <CubeTheThird> noob123new, is there a crash report?
#527 [10:11] <noob123new> I think let me check.
#528 [10:11] <Josefff1503> Andrio.. I Have windows 8.1 in my computer. I connect Deteskop remote to my server VPS (Virtual Private Server, Windows Server) and i start minecraft launcher show error
#529 [10:12] <Josefff1503> "Pixel Format Not Accelerated"
#530 [10:12] <Andrio> Josefff1503, you don't use the game launcher to run a server. Read the page Absol gave you.
#531 [10:12] <noob123new> Nope Or just im blind xd
#532 [10:12] <Andrio> mm
#533 [10:12] <noob123new> My english tho...
#534 [10:12] <CubeTheThird> noob123new, so, you start the game launcher, then you get a NullPointerException error message?
#535 [10:12] <noob123new> Yes.
#536 [10:12] <Josefff1503> Andrio.. noo. I want to open MInecrat Launcher. Not server
#537 [10:13] <CubeTheThird> noob123new, what is the complete message
#538 [10:13] <noob123new> Im trying to run 1.7.2 And its closing and opening when i try to start game its downloading something and its closing and its looping.
#539 [10:13] <noob123new> Mk
#540 [10:13] <Andrio> Josefff1503, why are you opening that on the VPS and not your Windows 8.1 computer?
#541 [10:13] <CubeTheThird> Josefff1503, you cannot run minecraft launcher through remote desktop
#542 [10:13] <noob123new> Let me copy
#543 [10:13] * klajdi2121 [klajdi2121@notlogged] has quit. (Ping timeout: 204 seconds)
#544 [10:13] <CubeTheThird> ??> noob123new launcher/game-output
#545 [10:13] <Absol> noob123new: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#546 [10:13] <Absol> noob123new: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#547 [10:13] <noob123new> Exception in thread "main" java.lang.ExceptionInInitializerError at org.apache.logging.log4j.util.PropertiesUtil.<init>(PropertiesUtil.java:71) at org.apache.logging.log4j.util.PropertiesUtil.<clinit>(PropertiesUtil.java:31) at org.apache.logging.log4j.status.StatusLogger.<clinit>(StatusLogger.java:48) at org.apache.logging.log4j.LogManager.<clinit>(LogManager.java:44) at azd.<clinit>(SourceFile:106) at net.minecraft.client.m
#548 [10:13] <CubeTheThird> noob123new, paste it onto http://paste.ubuntu.com and give the URL here.
#549 [10:13] <thecatkid1> Hey I can't load Minecraft and I don't know how to resolve it.http://paste.ubuntu.com/12697357/
#550 [10:13] <noob123new> mk
#551 [10:13] <noob123new> xd
#552 [10:14] <CubeTheThird> thecatkid1, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#553 [10:14] <noob123new> Pasted.
#554 [10:14] <Josefff1503> CubeTheThird, why? Andrio, because in VPS i have 24 gb ram
#555 [10:14] * klajdi2121 [klajdi2121@notlogged] has joined #minecrafthelp
#556 [10:14] <CubeTheThird> Josefff1503, remote desktop does not support the need 3D rendering
#557 [10:14] <CubeTheThird> noob123new, give the link to your paste here
#558 [10:14] <noob123new> On chat?
#559 [10:14] <noob123new> xd
#560 [10:15] <noob123new> Ima dumb guy :c
#561 [10:15] <Josefff1503> CubeTheThird, Can I connect differently ?
#562 [10:15] <Andrio> mm
#563 [10:16] <noob123new> http://paste.ubuntu.com/12697426/
#564 [10:16] <noob123new> xd
#565 [10:16] <CubeTheThird> noob123new, can you send me a paste of your launcher log too?
#566 [10:16] <noob123new> Mk ill try
#567 [10:16] <klajdi2121> can anybody help me with server cannot conect problem?
#568 [10:16] <noob123new> xd its long
#569 [10:17] <CubeTheThird> klajdi2121, are you hosting the server on the same computer that you play on?
#570 [10:17] <Josefff1503> CubeTheThird, Can I connect differently ? I use "Deteskop Remote" i can download "Team Viewer"
#571 [10:17] <klajdi2121> really?
#572 [10:17] <CubeTheThird> Josefff1503, you can try teamviewer
#573 [10:17] <noob123new> http://paste.ubuntu.com/12697443/
#574 [10:17] <CubeTheThird> klajdi2121, you didn't answer my question
#575 [10:17] <Josefff1503> CubeTheThird, okay. Wait :p
#576 [10:17] <noob123new> Mk here ya go
#577 [10:17] <klajdi2121> cube the third i just created the server
#578 [10:17] <CubeTheThird> ??> noob123new win/!
#579 [10:17] <Absol> noob123new: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#580 [10:17] <Absol> noob123new: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#581 [10:17] <CubeTheThird> klajdi2121, is it on the same computer as your game client
#582 [10:17] <noob123new> kk
#583 [10:18] <klajdi2121> yeah i have downloaded my game in the same computer as server.exe
#584 [10:18] <CubeTheThird> klajdi2121, what address are you using to connect to the server?
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#586 [10:19] <noob123new> Duh xd
#587 [10:19] <Josefff1503> CubeTheThird, And I can something else?
#588 [10:19] <klajdi2121> my own ip localhost and the server says pinging
#589 [10:19] <noob123new> Mk
#590 [10:19] <noob123new> ill change name LOL
#591 [10:19] <CubeTheThird> noob123new, changing your name does not fix the issue
#592 [10:20] <noob123new> :o
#593 [10:20] <noob123new> Dayum.
#594 [10:20] <CubeTheThird> klajdi2121, did you edit the server-ip in the server.properties file?
#595 [10:20] <noob123new> So what do i do?
#596 [10:20] <noob123new> :/
#597 [10:20] <klajdi2121> yeah
#598 [10:20] <klajdi2121> i make it as my ipv4 ip
#599 [10:20] <Chromaryu> .0.0.0.0
#600 [10:20] <Chromaryu> should be fine
#601 [10:21] <mrpiggy> can someone help plz????? can't install drivers needed for minecraft. HELP!!!!!!!!
#602 [10:21] <Andrio> noob123new, you need to actually create a new profile without ! in the name, or change the working directory to something without ! in the path.
#603 [10:21] <noob123new> Ok.
#604 [10:21] <noob123new> Thanks for help! c:
#605 [10:21] <CubeTheThird> mrpiggy, do you have a dxdiag report?
#606 [10:21] <mrpiggy> yes
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#608 [10:21] <embuty04> hi
#609 [10:21] <klajdi2121> cube answer me
#610 [10:21] <Andrio> klajdi2121, remove that line
#611 [10:22] <klajdi2121> ?
#612 [10:22] <embuty04> wait a second
#613 [10:22] <Andrio> klajdi2121, sorry; remove the server-ip line.
#614 [10:22] <embuty04> i have crash
#615 [10:22] <klajdi2121> i cant i late se ya later
#616 [10:22] <CubeTheThird> mrpiggy, give a link to it here
#617 [10:22] <Andrio> o...k...
#618 [10:23] <Andrio> o/
#619 [10:23] <CubeTheThird> embuty04, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#620 [10:23] <mrpiggy> not sure how
#621 [10:24] <Josefff1503> CubeTheThird, on TeamWiever i have lags
#622 [10:24] <CubeTheThird> mrpiggy, did you paste it onto http://paste.ubuntu.com and give the URL here.
#623 [10:24] <CubeTheThird> Josefff1503, well ya you're going to get lag. Remote connections are not instant
#624 [10:24] <embuty04> http://paste.ubuntu.com/12697481/ This is all ?
#625 [10:25] <CubeTheThird> embuty04, one moment
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#627 [10:25] <Josefff1503> CubeTheThird, Team Viewer is too
#628 [10:25] <CubeTheThird> embuty04, download and install https://www.nvidia.com/download/driverResults.aspx/89879/en-us
#629 [10:25] <CubeTheThird> Josefff1503, teamviewer is a type of remove connection
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#631 [10:26] <Josefff1503> CubeTheThird, And something else can I connect?
#632 [10:26] <CubeTheThird> Josefff1503, regardless what connection method you use, you will have lag
#633 [10:26] <CubeTheThird> Josefff1503, if you actually want the game to run properly, run it on your own computer
#634 [10:26] * klajdi2121 [klajdi2121@notlogged] has quit. (Ping timeout: 204 seconds)
#635 [10:27] <Josefff1503> CubeTheThird, VPS is not computer. This is Virtual Computer. I have ONE option - remote deteskop
#636 [10:27] <CubeTheThird> Josefff1503, then there is nothing I can recommend
#637 [10:28] <Josefff1503> CubeTheThird, okey :(
#638 [10:28] <Josefff1503> CubeTheThird, So I can not turn on any game? Even CS : GO ?
#639 [10:29] <CubeTheThird> Josefff1503, you will undoubtedly get lag with any game
#640 [10:29] <Chromaryu> On server, you can run server
#641 [10:29] <Chromaryu> program
#642 [10:29] <Josefff1503> CubeTheThird, on Remote Deteskop i dont have lags. So I can not turn on any game? Even CS : GO ?
#643 [10:30] <CubeTheThird> Josefff1503, remote desktop doesn't support 3D rendering, so you won't be able to run that
#644 [10:30] <Chromaryu> So if you want to play game WITH server, you can Run client at your PC, and connect to your server
#645 [10:30] <Lord_Ralex> Josefff1503, a VPS is not meant to run any game. At this point, you want help for something that should not be doing it to start with. You will not be able to do it
#646 [10:30] <mrpiggy> cubethethird its been sent in text form to the link u gave
#647 [10:30] <Lord_Ralex> Josefff1503, at this point, you are trying to do something that is not meant ot be done. Stop trying.
#648 [10:31] <CubeTheThird> mrpiggy, give the link to your paste here
#649 [10:31] <Lord_Ralex> Josefff1503, if you want to play a game, use your computer. A VPS is not for gaming.
#650 [10:31] <Josefff1503> o! OKEY thanks :)
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#652 [10:31] <mrpiggy> http://paste.ubuntu.com/12697505/
#653 [10:32] <CubeTheThird> mrpiggy, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#654 [10:34] <mrpiggy> ok thanks so much u r a star is there a specific graphics card you'd recommend?
#655 [10:34] * noob123new [noob123new@notlogged] has quit. (Quit: Web client closed)
#656 [10:34] <CubeTheThird> mrpiggy, any AMD or Nvidia graphics card released in the past 5 years
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#658 [10:34] <mrpiggy> ok cheers
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#669 [10:45] <The_SnaaKe> salam
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#678 [10:58] <AngryHerobrine> What do i do if i cant play mc it wont launch it puls the launcher up i hit play and it comes up and crashes saying my driver is not right but it is the same one from 2 years ago
#679 [10:58] <CubeTheThird> AngryHerobrine, do you have a dxdiag report?
#680 [10:58] <AngryHerobrine> http://paste.ubuntu.com/12697639/ yes there is the link
#681 [10:59] <AngryHerobrine> It is just getting real anyoing when it does this it has not done this befor
#682 [11:02] <AngryHerobrine> @cubethethird did you find out anything yet i know it might take a bit but i just realy wanna play minecraft
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#684 [11:02] <CubeTheThird> AngryHerobrine, one sec
#685 [11:02] <AngryHerobrine> ok
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#688 [11:03] <CubeTheThird> AngryHerobrine, try download and install https://www.nvidia.com/download/driverResults.aspx/82701/en-us
#689 [11:03] <AngryHerobrine> i have tried this lastnight but it still didnt work, but i will try it again
#690 [11:05] <AngryHerobrine> it is downloading
#691 [11:06] <AngryHerobrine> it said it "FAILED" to download but i will check and see
#692 [11:07] <CubeTheThird> AngryHerobrine, perhaps try downloading it with a different web browser
#693 [11:07] <AngryHerobrine> i used google chrome and it worked i first downloaded it with firefox
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#696 [11:08] <AngryHerobrine> didnt work the launcher comes back up with a crash report
#697 [11:09] <CubeTheThird> AngryHerobrine, do you get an error message when you run the nvidia installer?
#698 [11:09] <AngryHerobrine> no.... why
#699 [11:10] <CubeTheThird> AngryHerobrine, did you do a custom or express installation?
#700 [11:10] <AngryHerobrine> ---- Minecraft Crash Report ---- // Who set us up the TNT? Time: 10/6/15 12:10 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.cre
#701 [11:10] <AngryHerobrine> that is what i am getting and i did the way it told me to do it
#702 [11:11] <CubeTheThird> AngryHerobrine, you didn't answer my question
#703 [11:11] <AngryHerobrine> no i didnt do a custom or express instalation why
#704 [11:11] <AngryHerobrine> ?
#705 [11:12] <CubeTheThird> AngryHerobrine, then you didn't install the driver
#706 [11:12] <CubeTheThird> AngryHerobrine, OPEN the file after you download it
#707 [11:14] <AngryHerobrine> it coming up
#708 [11:15] <AngryHerobrine> downloading now
#709 [11:16] <AngryHerobrine> be back in a sec
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#711 [11:18] <EinOliver> hey i cant run minecraft
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#715 [11:22] <AngryHerobrine> im back it is still downloading but slowly
#716 [11:24] <AngryHerobrine> it failed to download fully
#717 [11:25] <AngryHerobrine> What should i do now?
#718 [11:26] <AngryHerobrine> @CubeTheThird tell me what to do now
#719 [11:26] <CubeTheThird> AngryHerobrine, is this the download off the website, or when you open the nvidia installer?
#720 [11:27] <AngryHerobrine> when i open the installer why
#721 [11:27] <Inkler> Hello! I can't seem to find a solutin to this... I have Migrated my account and it worked fine... Now i havent been playing for almost a year but it dosent work at all.. Says wrong pasword etc.. Even though i have successfully changed my Mojang password that i migrated my MC to. Read forums.. Seen others have the problem but can't find a solution at all..
#722 [11:27] * BaccazBeChoppin [BaccazBeChoppin@notlogged] has joined #minecrafthelp
#723 [11:27] <Inkler> I was here erlier and ppl told me to wait 3h
#724 [11:27] <BaccazBeChoppin> Any staff here?
#725 [11:27] <Inkler> It has now been more than that.. And nothing is better.
#726 [11:27] <CubeTheThird> AngryHerobrine, hm. can you run a test on speedtest.net
#727 [11:28] <CubeTheThird> ??> Inkler login/throttle
#728 [11:28] <Absol> Inkler: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#729 [11:28] <Absol> Inkler: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#730 [11:28] <CubeTheThird> BaccazBeChoppin, do you need something>
#731 [11:28] <BaccazBeChoppin> I need assistant with an account.
#732 [11:28] <CubeTheThird> BaccazBeChoppin, what's the problem?
#733 [11:28] <AngryHerobrine> no i cant run the test cube
#734 [11:28] <CubeTheThird> AngryHerobrine, umm.. why not?
#735 [11:29] <AngryHerobrine> MY adobe
#736 [11:29] <CubeTheThird> AngryHerobrine, oh. Run a test on testmy.net then
#737 [11:29] <BaccazBeChoppin> I have forgotten the security questions I have for my account and the email tied with the account is deactivated and I have forgotten the password to activate the email Cube.
#738 [11:29] <CubeTheThird> ??> BaccazBeChoppin account/send-email
#739 [11:29] <Absol> BaccazBeChoppin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#740 [11:29] <Absol> BaccazBeChoppin: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#741 [11:29] <Inkler> CubeTheThird, I have waited for over those 3h, reset and it's still failing :/
#742 [11:30] <AngryHerobrine> what do i click now, CubeTheTHeird
#743 [11:30] <BaccazBeChoppin> Cube I am confused
#744 [11:30] <AngryHerobrine> Third*
#745 [11:30] <BaccazBeChoppin> What is that you have sent me
#746 [11:30] <CubeTheThird> Inkler, you are unable to login to the website either?
#747 [11:30] <CubeTheThird> BaccazBeChoppin, you mean the instructions Absol gave you? Follow those
#748 [11:30] <BaccazBeChoppin> Ok
#749 [11:30] <CubeTheThird> AngryHerobrine, test, and do a dual test
#750 [11:31] <Inkler> CubetheThird, i can't log in to either the game nor the Mojang website.. :/
#751 [11:31] <BaccazBeChoppin> Cube I have emailed mojang many times however no actions is hardly ever taken.
#752 [11:31] <CubeTheThird> Inkler, are you on a public network?
#753 [11:31] <CubeTheThird> BaccazBeChoppin, when did you email them?
#754 [11:31] <BaccazBeChoppin> Hmmm. Id say like 3 weeks ago,
#755 [11:32] <CubeTheThird> BaccazBeChoppin, they are backlogged with emails. See https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#756 [11:32] <BaccazBeChoppin> And before that I have sent multiple emails yet none of my problems are solved.
#757 [11:32] <AngryHerobrine> Cube imma just forget it and play something else
#758 [11:32] <CubeTheThird> BaccazBeChoppin, did you send them the transaction ID from your purchase?
#759 [11:32] <Inkler> CubeTheThird, No i'm on a private and also no routers.. Plugged straight in to my fiber network.
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#761 [11:33] <CubeTheThird> Inkler, hmm because it still sounds like your connection is throttled. You (or anyone) on your network did not attempt to login during the 3 hours, right?
#762 [11:34] <Inkler> No, Last login was at 15:15. I tried now at 18:25 for the first time again. I made sure of the times.
#763 [11:34] <CubeTheThird> Inkler, then the only thing I can recommend is emailing Mojang
#764 [11:34] <CubeTheThird> ??> Inkler mojang/email
#765 [11:34] <Absol> Inkler: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#766 [11:34] <Absol> Inkler: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#767 [11:35] <Inkler> Yeah, ive done that.. I'll just wait for reply in 1-2 days then.. Thank you so much for the help! :)
#768 [11:35] <CubeTheThird> Inkler, you might want to re-read the waiting time then
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#772 [11:37] <Inkler> Oh... So there will be about 7 days before they awnser i guess... Well heck..
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#776 [11:41] <joaovitorpitao> http://paste.ubuntu.com/12697945/
#777 [11:42] <joaovitorpitao> i'm having problems with drive acceleration
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#779 [11:42] <joaovitorpitao> Pixel Format Not Accelerated
#780 [11:43] <CubeTheThird> joaovitorpitao, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#781 [11:43] <Hann> hallo kann mir jemand etwas erklären am besten über skype oder ts
#782 [11:43] <Hann> Hallo?
#783 [11:44] <joaovitorpitao> oh s**t
#784 [11:44] <Hann> was?
#785 [11:44] <Hann> kannst du mir helfen?
#786 [11:44] <Hann> oder jemand anderes
#787 [11:45] <CubeTheThird> ??> Hann lang/de
#788 [11:45] <Absol> Hann: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#789 [11:45] <joaovitorpitao> do you think i can play it in a cce notebook ? it's an uktra-thin edition
#790 [11:46] <joaovitorpitao> ultra*
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#792 [11:46] <Hann> Hello could explain to me how to set the villager at bedwars?
#793 [11:47] <Hann> ??
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#795 [11:48] <Hann> Can you help me?
#796 [11:48] <joaovitorpitao> ??
#797 [11:48] <CubeTheThird> joaovitorpitao, you can try
#798 [11:48] <Hann> Sorry thats a not ggood spupport
#799 [11:48] <Hann> bb
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#801 [11:49] <joaovitorpitao> yeah,okay thanks
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#805 [11:52] <o_ONght_MareO_o> I want to start mincraft but than comes a text ... Fix the problem or cancel
#806 [11:53] <o_ONght_MareO_o> @Absol
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#808 [11:54] <CubeTheThird> o_ONght_MareO_o, what problem does it say to fix?
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#820 [12:02] <o_ONght_MareO_o> http://paste.ubuntu.com/
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#829 [12:09] <rodrigo> mm
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#834 [12:14] <idoschiller> Hello, i have a problem and i would like to know what to do: i recently installed windows 10, and when i press the "play" button i get this message: "Pixel Format Not Accelerated".This error message is commonly caused by outdated video card drivers. To fix this, i generally need to update my video card drivers, but there are no available updates. this is the link to my report at ubuntu: http://paste.ubuntu.com/12698023/ . Please tell me what i have
#835 [12:15] <ll> i cant log in in my mc and i think its because they banned ip..how can i get unbanned?pls
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#838 [12:16] <Funkyolai> http://paste.ubuntu.com/12698183/
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#840 [12:17] <Funkyolai> My minecraft crash and i need help with that
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#842 [12:17] <Funkyolai> http://paste.ubuntu.com/12698183/
#843 [12:18] <ll> So i tried to login a lot and i couldnt so i did once and when i logged out i couldnt log in back?Did i get banned like IP ban?And when will i be unbanned?plox
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#849 [12:21] <HenTor> I can't login with my Mojang Account. I ve already changed my passqord but it still doesnt work
#850 [12:24] <Clock> ??> HenTor login/throttle
#851 [12:24] <Absol> HenTor: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#852 [12:24] <Absol> HenTor: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#853 [12:25] <HenTor> okay thank you :)
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#859 [12:31] <seraggelos065> help
#860 [12:31] <seraggelos065> i have that
#861 [12:31] <seraggelos065> ------------------ System Information ------------------ Time of this report: 10/6/2015, 20:24:20 Machine name: USER-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: Greek (Regional Setting: Greek) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. BIOS: Default System BIOS Processor: AMD Semp
#862 [12:31] <seraggelos065> ------------------ System Information ------------------ Time of this report: 10/6/2015, 20:24:20 Machine name: USER-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: Greek (Regional Setting: Greek) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. BIOS: Default System BIOS Processor: AMD Semp
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#874 [12:45] <Avaaast> i need help
#875 [12:46] <Avaaast> Can anyone help me please?
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#885 [13:00] <MarK_dark> #minecrafthelp non mia avvia minecraft mi dice Pixel format not accelerated e Error Opengl
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#887 [13:02] <MarK_dark> #minecrafthelpNon mi avvia minecraft quando clicco "PLAY" mi dice Pixel format not accelerated e Error OpenGL
#888 [13:03] * imb4ck420 [imb4ck420@notlogged] has joined #minecrafthelp
#889 [13:03] <imb4ck420> heyy
#890 [13:03] <MarK_dark> hey
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#893 [13:04] <imb4ck420> cant play minecraft
#894 [13:04] <imb4ck420> dont know
#895 [13:04] <imb4ck420> why
#896 [13:04] <imb4ck420> i updated all drivers
#897 [13:04] <imb4ck420> and java
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#901 [13:05] <imb4ck420> someone is here
#902 [13:05] <imb4ck420> ?
#903 [13:05] <imb4ck420> hello?
#904 [13:05] <imb4ck420> can someone help me out??
#905 [13:06] <imb4ck420> ...
#906 [13:06] <WayToDoor> no
#907 [13:06] <WayToDoor> +ask
#908 [13:07] <imb4ck420> cant play minecraft because its crashing when i start it
#909 [13:07] * jessandniki0134 [jessandniki0134@notlogged] has joined #minecrafthelp
#910 [13:07] <imb4ck420> i updated java my graphic driver and my intel dricver
#911 [13:07] <imb4ck420> driver*
#912 [13:07] * marcos [marcos@notlogged] has joined #minecrafthelp
#913 [13:08] <jessandniki0134> i need help
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#915 [13:09] <imb4ck420> waytodoor?
#916 [13:09] <WayToDoor> ?
#917 [13:09] <WayToDoor> what is the crash
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#919 [13:10] <imb4ck420> wait
#920 [13:10] <imb4ck420> ---- Minecraft Crash Report ---- // Uh... Did I do that? Time: 06.10.15 20:02 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:244) at org.lwjgl.opengl.Display.createWindow(Disp
#921 [13:11] <imb4ck420> i have java 32 bit on my pc
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#924 [13:12] <imb4ck420> waytodoor
#925 [13:13] <WayToDoor> org.lwjgl.LWJGLException: Pixel format not accelerated
#926 [13:13] <mattym> imb4ck420, Do you have the link to your dxdiag report? If so please post the link in this chat.
#927 [13:13] <WayToDoor> Graphic card not supported / no uptodate drivers
#928 [13:13] <imb4ck420> wait
#929 [13:14] <imb4ck420> ------------------ System Information ------------------ Time of this report: 10/6/2015, 19:40:45 Machine name: ADMIN-PC Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150715-0600) Language: German (Regional Setting: German) System Manufacturer: Hewlett-Packard System Model: HP Compaq dc7900 Convertible Minitower BIOS: Default System BIOS
#930 [13:14] <imb4ck420> i have java 32bit
#931 [13:15] <imb4ck420> ------------------ System Information ------------------ Time of this report: 10/6/2015, 19:40:45 Machine name: ADMIN-PC Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150715-0600) Language: German (Regional Setting: German) System Manufacturer: Hewlett-Packard System Model: HP Compaq dc7900 Convertible Minitower BIOS: Default System BIOS
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#933 [13:15] <mattym> ??> imb4ck420 paste
#934 [13:15] <Absol> imb4ck420: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#935 [13:15] <imb4ck420> ------------------ System Information ------------------ Time of this report: 10/6/2015, 19:40:45 Machine name: ADMIN-PC Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150715-0600) Language: German (Regional Setting: German) System Manufacturer: Hewlett-Packard System Model: HP Compaq dc7900 Convertible Minitower BIOS: Default System BIOS
#936 [13:15] <mattym> imb4ck420, YOu need to put the dxdiag report on the paste site
#937 [13:16] <imb4ck420> what
#938 [13:16] <imb4ck420> what site?
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#940 [13:16] <mattym> ??> imb4ck420 paste
#941 [13:16] <Absol> imb4ck420: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#942 [13:16] <mattym> imb4ck420, USe the directions from Absol to get me a link to the dxdiag info
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#944 [13:16] <mattym> the info is too long to just post in the chat
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#946 [13:17] <imb4ck420> okay
#947 [13:17] <imb4ck420> pasted it
#948 [13:17] <mattym> imb4ck420, now i need the link to it
#949 [13:17] <imb4ck420> http://paste.ubuntu.com/12698553/
#950 [13:18] <mattym> imb4ck420, Ok one moment
#951 [13:18] <Milly> http://paste.ubuntu.com/12698543/
#952 [13:18] <mattym> Milly, One moment
#953 [13:19] <mattym> imb4ck420, Download and Install the file from this page http://www.geforce.com/drivers/results/89879
#954 [13:19] <mattym> Milly, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#955 [13:19] <Milly> okay, thanks
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#957 [13:19] <imb4ck420> mattym wait
#958 [13:20] <imb4ck420> lol the site is not loading
#959 [13:21] <mattym> imb4ck420, Keep trying, it works for me
#960 [13:21] <imb4ck420> lol on my other browser its working
#961 [13:21] <imb4ck420> lel
#962 [13:22] <imb4ck420> wait its down loading
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#964 [13:25] <imb4ck420> mattym
#965 [13:25] <mattym> yes
#966 [13:25] <imb4ck420> downloaded it
#967 [13:25] <imb4ck420> downloaded it
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#969 [13:25] <mattym> imb4ck420, Now run it
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#971 [13:26] <mattym> imb4ck420, and follow the directions it gives you
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#973 [13:26] <imb4ck420> GeForce Experience?
#974 [13:26] <mattym> imb4ck420, You dont need that, but it will help you keep your drivers better up to date
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#977 [13:28] <imb4ck420> mattym
#978 [13:29] <gracie888> trying to download and play minecraft on pc....keeps crashing....and apparantly there are no driver updates....help!!!!
#979 [13:29] <mattym> gracie888, Do you have the link to your dxdiag report? If so please post the link in this chat.
#980 [13:29] <imb4ck420> maybe i need java 64bit?
#981 [13:29] <imb4ck420> mattym
#982 [13:29] <mattym> imb4ck420, No you need to install the drivers i linked you
#983 [13:29] <mattym> imb4ck420, Let the program finish
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#986 [13:30] <mattym> imb4ck420, Then restart when its finished. After that try to start Minecraft again
#987 [13:30] <imb4ck420> okay
#988 [13:30] <imb4ck420> wait
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#991 [13:33] <claester> hello i can´t login to minecraft because my email do not work is it possible that i can change it ?
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#993 [13:33] <gracie888> okay here is the info...http://paste.ubuntu.com/12698640/
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#996 [13:34] <mattym> claester, What is the problem?
#997 [13:34] <mattym> gracie888, Unfortunately your graphics hardware is not fully supported on Windows 8, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#998 [13:34] <gracie888> okay
#999 [13:34] <mattym> gracie888, The computer in general also does not meet most of the minimum requirements
#1000 [13:35] <claester> hello i can´t login to minecraft because my email do not work is it possible that i can change my email ?
#1001 [13:36] <imb4ck420> omg mattym
#1002 [13:36] <imb4ck420> thank you so much
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#1004 [13:36] <imb4ck420> <333
#1005 [13:36] <imb4ck420> love you nohomo
#1006 [13:37] <mattym> claester, What do you mean by the email wont work?
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#1008 [13:38] <claester> when I login my email is wrong
#1009 [13:38] <imb4ck420> bye
#1010 [13:38] <imb4ck420> mattym
#1011 [13:39] <imb4ck420> and thank you so much
#1012 [13:39] <mattym> claester, Does that happen on both the game launcher and website?
#1013 [13:39] <claester> yes
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#1015 [13:40] <mattym> claester, Most likely you somehow triggered one of the account lockouts. Do not attempt to log in for 3 hours. After that log in as you normaly would.
#1016 [13:40] <mattym> If it still has the same issue after then, come back here
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#1018 [13:41] <claester> yes but it was wrong the 1. time
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#1020 [13:43] <mattym> claester, Regardless, wait the 3 hours without trying to log in at all. If you still cant log in after the wait, come back here
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#1023 [13:44] <claester> okay
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#1026 [13:45] <Guest13242> i cannot play the game i have fallowed all the instuctions to here pleas help so i can log on and play the game
#1027 [13:45] <Guest13242> http://paste.ubuntu.com/12698660/
#1028 [13:45] <Afootpluto3> Guest13242: your PC is too old
#1029 [13:46] <GreyVulpine> Guest13242 - That computer is extremely old and does not meet minecraft's minimum requirements.
#1030 [13:46] <Guest13242> eny way i can still use this computer
#1031 [13:46] <GreyVulpine> S\ure, but not for Minecraft
#1032 [13:46] <Guest13242> updates mabey
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#1034 [13:48] <Guest13242> so their is no way possible for me to play miecraft on this computer
#1035 [13:48] <GreyVulpine> Not at all, I'm afraid.
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#1039 [13:49] <Guest13242> that sucks
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#1047 [13:55] <Wild_Fangg> my account has been comprimised and i sent a help thing and got no replu
#1048 [13:55] <Wild_Fangg> y
#1049 [13:55] <Wild_Fangg> for over 2 weeks now
#1050 [13:55] <Wild_Fangg> plz help
#1051 [13:55] <GreyVulpine> Please see: https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-
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#1053 [13:55] <Wild_Fangg> i did
#1054 [13:56] <GreyVulpine> And when did you send in your email?
#1055 [13:56] <Wild_Fangg> 2 weeks ago
#1056 [13:56] <GreyVulpine> So, did you read: "Notice: We've got a bit of an email backlog at this time, due to a sudden and sustained increase in support cases. As of September 28th, we are answering emails from September 1st, and are currently in the process of training additional support staff. Thank you for your patience; we look forward to helping you soon."
#1057 [13:56] <Wild_Fangg> first i got an email saying my email has been changed
#1058 [13:56] <Wild_Fangg> yes i did
#1059 [13:56] <GreyVulpine> Wild_Fangg - And did you send in your email before September 1st?
#1060 [13:57] <Wild_Fangg> then my password changes
#1061 [13:57] <Wild_Fangg> no
#1062 [13:57] <GreyVulpine> Wild_Fangg - Then Mojang has not gotten to your email yet.
#1063 [13:57] <Wild_Fangg> when will they get it?
#1064 [13:57] <Wild_Fangg> soon i hope
#1065 [13:57] <GreyVulpine> Wild_Fangg - They'll get it to it soon.
#1066 [13:57] <GreyVulpine> Wild_Fangg - They'll get it to it soon.
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#1068 [13:57] <Wild_Fangg> because i got a youtube channel and you know the pressure
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#1070 [13:58] <Gypsophilia> I need some help. My username is not being recognized.
#1071 [13:59] <Wild_Fangg> yh thats what happened to me first then i checked my email
#1072 [13:59] <Wild_Fangg> check ur email if someone changed ur email or if your account has been comprimised
#1073 [13:59] <GreyVulpine> Gypsophilia - And are you using your ingame name or email address as your login?
#1074 [14:00] <Gypsophilia> I tried both and neither are being recognized
#1075 [14:00] <Wild_Fangg> do you have siblings
#1076 [14:00] <GreyVulpine> Gypsophilia - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1077 [14:00] <Wild_Fangg> ...
#1078 [14:00] <Wild_Fangg> -__-
#1079 [14:00] <Gypsophilia> I already tried that and was sent my username.
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#1081 [14:01] <Gypsophilia> It still doesn't recognize it.
#1082 [14:01] <GreyVulpine> Gypsophilia - Was it sent to the email that you are familiar with?
#1083 [14:01] <Gypsophilia> yes
#1084 [14:01] <GreyVulpine> Gypsophilia - Are you able to send in a password reset using https://account.mojang.com/password ?
#1085 [14:01] <Guldekk> So when i go to merge my account it says it has been merged already. It does not let me log into my account and can only play demo though
#1086 [14:01] * immy209 [immy209@notlogged] has joined #minecrafthelp
#1087 [14:01] <GreyVulpine> Guldekk - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1088 [14:02] <immy209> my minecraft keeps crashing within a few seconds of play why
#1089 [14:02] <GreyVulpine> immy209 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#1091 [14:03] <Guldekk> GreyVulpine i have done that already and still nothing. ive reset password etc now wont let me log in with email/password now even after rest
#1092 [14:04] <Guldekk> reset*
#1093 [14:04] <Gypsophilia> I reset my mojang password, but it is still not being recognized.
#1094 [14:04] <GreyVulpine> Guldekk - If you've tried to log in too many times, you probably have triggered Mojang's automatic account lockout feature. Wait 3 hours, try a password reset again once, then try logging in again
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#1096 [14:05] <GreyVulpine> Same for you Gypsophilia
#1097 [14:05] <Gypsophilia> ok. thanks
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#1099 [14:09] <Wild_Fangg> oh and GreyVulpine just for your info the email that was changed is this 'The email address associated with your Mojang account has been changed to girlycrafterr@gmail.com. If you were not the one to request this change, your account may have been compromised. '
#1100 [14:10] <Guest13242> http://paste.ubuntu.com/12698660/ if i update my video softwere could it run mine craft
#1101 [14:10] <GreyVulpine> Wild_Fangg - I can do nothing to get your account back. I do not work for Mojang. Since you've already sent in a support ticket to Mojang's Customer Support, all I can advise you to do is to wait. Mojang's Customer Support is currently backlogged as you can see, and responses can take a bit longer.
#1102 [14:11] <GreyVulpine> Guest13242 - Sure, along with a newer computer, you can definitely run minecraft. Minecraft will not run on that computer you currently have unfortunately.
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#1118 [14:30] <AEG_Shrimp_XI> I am having troubles playing multiplayer, every time I get in I have very bad lag and eventually have to leave the game but it does not show me logging out until 30 min later
#1119 [14:33] * ilymrdarcy [ilymrdarcy@notlogged] has joined #minecrafthelp
#1120 [14:34] <ilymrdarcy> Is anyone else having trouble with the new MC launcher?
#1121 [14:35] <AEG_Shrimp_XI> it pops up and asks if i want to play offline and when i try to play online it wont allow me to
#1122 [14:35] <ilymrdarcy> When i download the software and open it to finish downloading the new launcher, it never finishes
#1123 [14:36] <AEG_Shrimp_XI> what is the new launcher
#1124 [14:36] <AEG_Shrimp_XI> are you trying to download the 1.6.44?
#1125 [14:36] <ilymrdarcy> when you start the mc thing, its the window where it says "play" and profile settings
#1126 [14:37] <ilymrdarcy> and at the top of the one i'm currently using it says "you are running on an old version of java. please consider using the new launcher which doesn't require java as it will make your game faster"
#1127 [14:38] <ilymrdarcy> so i went to download it and it never finishes. it gets super close and then says "unable to download"
#1128 [14:38] <AEG_Shrimp_XI> i would update your java to the current version
#1129 [14:38] * lansiir [lansiir@notlogged] has joined #minecrafthelp
#1130 [14:38] <ilymrdarcy> but the new launcher doesn't use java
#1131 [14:39] <AEG_Shrimp_XI> I understand it may not but it may help finish the download because your computer still has to run java when downloading
#1132 [14:41] * siggot [siggot@notlogged] has joined #minecrafthelp
#1133 [14:41] <AEG_Shrimp_XI> do your use window 7 or 8
#1134 [14:41] <ilymrdarcy> i use mac
#1135 [14:42] * AngryHerobrine [AngryHerobrine@notlogged] has joined #minecrafthelp
#1136 [14:42] <mattym> ilymrdarcy, What version of OSX?
#1137 [14:42] <AngryHerobrine> Is cubethethird still here
#1138 [14:42] <ilymrdarcy> lemme check
#1139 [14:43] <ilymrdarcy> also it said i have the current version of java
#1140 [14:43] <AEG_Shrimp_XI> ok, search for java on your computer and then hit enter. after that it should pull up java and click on the update tab then hit update and it will run the update
#1141 [14:43] <AngryHerobrine> does anyone know what this means i will paste it in
#1142 [14:43] <AngryHerobrine> Set run directory to C:\Program Files\Minecraft Native Launcher Version: 286 Operating System: Windows 7 Starter Application Hash: 8f1d31dfea0301cfa2ca7aaedc34da8e9fa25b31 Application Data directory: C:\Users\Brown-Compaq\AppData\Roaming Executable Path: MinecraftLauncher.exe App Directory dir: C:\Program Files\Minecraft Start dir: C:/Program Files/Minecraft Launcher dir: C:/Program Files/Minecraft/game TmpDir dir: C:/Progr
#1143 [14:43] <AngryHerobrine> does anyone know what that means
#1144 [14:43] <ilymrdarcy> i went to java.com and did a verification and it said i have the current version
#1145 [14:43] <siggot> i´m out of memory
#1146 [14:43] <AngryHerobrine> @Aubot
#1147 [14:44] <mattym> ilymrdarcy, What version of OSX, the Mac version
#1148 [14:44] <ilymrdarcy> looking
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#1150 [14:44] <AngryHerobrine> Anyone free to help me
#1151 [14:44] <AngryHerobrine> ??
#1152 [14:44] <mattym> ??> AngryHerobrine paste
#1153 [14:44] <Absol> AngryHerobrine: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1154 [14:45] <mattym> AngryHerobrine, Please put the full error log in the site Absol linked
#1155 [14:45] <mattym> AngryHerobrine, and get me the link to it
#1156 [14:45] <AngryHerobrine> http://paste.ubuntu.com/12699042/
#1157 [14:45] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 192 seconds)
#1158 [14:46] <AngryHerobrine> if you can please tell me what that means
#1159 [14:46] <ilymrdarcy> os X yosemite ver. 10.10.5
#1160 [14:46] <ilymrdarcy> macbook pro
#1161 [14:47] <mattym> ilymrdarcy, Then you should be able to update. Make sure you go to minecraft.net/download and press the part that says Show All Platforms
#1162 [14:47] <mattym> ilymrdarcy, And download the OSX .dmg file and use that to start the game
#1163 [14:47] <ilymrdarcy> k
#1164 [14:48] <mattym> AngryHerobrine, What is that log from?
#1165 [14:48] * Inkler [Inkler@notlogged] has quit. (Quit: Web client closed)
#1166 [14:48] <AngryHerobrine> It is a nativelog file that poped up when i downloaded minecraft lastnight
#1167 [14:48] <AEG_Shrimp_XI> I am having troubles playing multiplayer, every time I get in I have very bad lag and eventually have to leave the game but it does not show me logging out until 30 min later
#1168 [14:48] <mattym> AngryHerobrine, And is there a problem?
#1169 [14:48] <AngryHerobrine> Yes
#1170 [14:49] <AngryHerobrine> A BIG one!
#1171 [14:49] <mattym> AngryHerobrine, Well nothing in that log suggests an issue. So please explain what the problem is
#1172 [14:49] <AngryHerobrine> everytime i go to play minecraft minecraft wont open the launcher will and it gives me a crash report
#1173 [14:49] <mattym> AEG_Shrimp_XI, Thats likely an issue with your internet connection
#1174 [14:49] <AngryHerobrine> i click play and it gives me a crash report
#1175 [14:49] <mattym> AngryHerobrine, Can you put the crash report on the paste site and get me the link
#1176 [14:50] <AngryHerobrine> sure
#1177 [14:50] <AEG_Shrimp_XI> I can do anything with my connection and it runs just fine but when I play multiplayer minecraft is the only thing giving me issues
#1178 [14:51] <mattym> AEG_Shrimp_XI, Can you go to speedtest.net run a speedtest and share the results with me
#1179 [14:51] * GreatGrayWolfSif [GreatGrayWolfSif@notlogged] has joined #minecrafthelp
#1180 [14:51] <GreatGrayWolfSif> Hello
#1181 [14:51] <AngryHerobrine> Here you go matty http://paste.ubuntu.com/12699076/
#1182 [14:51] <GreatGrayWolfSif> I need help
#1183 [14:51] <AEG_Shrimp_XI> done it several time but give me one sec
#1184 [14:51] <mattym> ??> AngryHerobrine win/dxdiag
#1185 [14:51] <Absol> AngryHerobrine: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1186 [14:52] <mattym> AngryHerobrine, Ok now the instructions in the link from Absol
#1187 [14:52] <mattym> GreatGrayWolfSif, With?
#1188 [14:52] <GreatGrayWolfSif> Okay, so basically
#1189 [14:52] <GreatGrayWolfSif> i logged off my GreatGrayWolfSif account one day and when i next tried to log in it said my account was migrated
#1190 [14:52] <AngryHerobrine> Ive done that when cubethethird was here cube gave me a link
#1191 [14:53] <GreatGrayWolfSif> and since i never used my email to log in
#1192 [14:53] <mattym> AngryHerobrine, Can you get me the dxdiag report anyway
#1193 [14:53] <AngryHerobrine> i went to that link and downloaded the right thing but it still isnt working
#1194 [14:53] <GreatGrayWolfSif> i have no idea how to get my acount
#1195 [14:53] <AEG_Shrimp_XI> ping 608ms down 21.24 up 1.11
#1196 [14:53] <GreatGrayWolfSif> Im sent so many emails to Mojang support
#1197 [14:53] <GreatGrayWolfSif> still nothing
#1198 [14:54] <mattym> AEG_Shrimp_XI, There is something slowing your connection down, 600ms ping is way to high and is whats causing your connection issues with the server
#1199 [14:54] <mattym> GreatGrayWolfSif, One moment
#1200 [14:54] <AngryHerobrine> Mattym, http://paste.ubuntu.com/12699094/ the dxdiag
#1201 [14:54] <GreatGrayWolfSif> I can't find my transaction id since i bought this acc so long ago
#1202 [14:54] <GreatGrayWolfSif> ok
#1203 [14:54] <AEG_Shrimp_XI> I have been trying to get the ping to slow down but everything i have tried has not helped
#1204 [14:54] <mattym> GreatGrayWolfSif, If you have to fill in that form, which you will, you NEED the transaction-id, and they also have a backlog so you wont hear back for a while
#1205 [14:55] <AEG_Shrimp_XI> at one point it was as high as 2269
#1206 [14:55] <GreatGrayWolfSif> okay
#1207 [14:55] <AEG_Shrimp_XI> haven't had it go that high in quite some time
#1208 [14:55] <GreatGrayWolfSif> what form
#1209 [14:55] <mattym> AEG_Shrimp_XI, It shoudlnt be that high with the other connection speeds you have. Call your internet provider and complain to them about the issue. Its most likely something on their end
#1210 [14:55] <mattym> ??> GreatGrayWolfSif mojang/email
#1211 [14:55] <Absol> GreatGrayWolfSif: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1212 [14:55] <Absol> GreatGrayWolfSif: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1213 [14:56] <mattym> GreatGrayWolfSif, The form in the link Absol sent you
#1214 [14:56] <GreatGrayWolfSif> okay
#1215 [14:56] <GreatGrayWolfSif> 1 sec
#1216 [14:56] <AngryHerobrine> mattym, im still waiting i gave the link
#1217 [14:56] <GreatGrayWolfSif> ive done that
#1218 [14:57] <GreatGrayWolfSif> before
#1219 [14:57] <AngryHerobrine> i understand you and absol are busy but im getting raly fustrated
#1220 [14:57] <GreatGrayWolfSif> ive even clled skrill
#1221 [14:57] <AngryHerobrine> realy*
#1222 [14:57] <GreatGrayWolfSif> and they couldn't help
#1223 [14:57] <mattym> AngryHerobrine, There are no drivers for windows 7 and your hardware, you were likely given the Vista drivers to try and if they didnt work, then you may need to downgrade to Windows Vista
#1224 [14:57] <mattym> GreatGrayWolfSif, If you dont put the transaction-id in that form, they wont reply
#1225 [14:58] <GreatGrayWolfSif> yeah but i can't get it
#1226 [14:58] <GreatGrayWolfSif> i called skrill
#1227 [14:58] <AngryHerobrine> I cant i had a fucking scamer work on my damn comp and he downgraded it form windows 10 to this
#1228 [14:58] <Absol> AngryHerobrine: Please keep it civil
#1229 [14:58] <GreatGrayWolfSif> they don't have it
#1230 [14:58] <mattym> GreatGrayWolfSif, Then im not sure what to tell you
#1231 [14:58] <GreatGrayWolfSif> well
#1232 [14:58] <GreatGrayWolfSif> ffs
#1233 [14:58] <AngryHerobrine> AND NOW IM FUCKING PISSED
#1234 [14:58] * Absol kicked AngryHerobrine from #minecrafthelp (Reason: ngryHerobrine :Keep it civilized, you are just a human)
#1235 [14:58] <GreatGrayWolfSif> i guess im gonn buy a new account
#1236 [14:59] * AngryHerobrine [AngryHerobrine@notlogged] has joined #minecrafthelp
#1237 [14:59] <AngryHerobrine> SCREW THIS
#1238 [14:59] <mattym> GreatGrayWolfSif, You can try filling in the form with other info that may prove you own the account, but its not guaranteed to get a reply, and they have about a 3+ week backlog, so it may be a while before you get the info
#1239 [14:59] <mattym> AngryHerobrine, Your hardware last recieved support on Windows Vista, whoever downgraded it should not have put in Windows 7
#1240 [14:59] <AngryHerobrine> TELL WHOEVER CAN GET ME MY $30.00 BACK FOR THIS THAT I WANT IT AND NOW!
#1241 [15:00] <GreatGrayWolfSif> god ive done that so many times...is there no way they can find what email i used via the username?
#1242 [15:00] <ilymrdarcy> I figured out what the problem was. I was using chrome to download instead of safari, and chrome blocks the most recent java
#1243 [15:00] <mattym> GreatGrayWolfSif, Did you ever change the username to the account?
#1244 [15:00] <AngryHerobrine> IVE DONE ALL I COULD TO TRY AND FIX THIS CRAP
#1245 [15:00] <AngryHerobrine> AND NOW IM GETTING MORE
#1246 [15:00] <GreatGrayWolfSif> never
#1247 [15:00] <AngryHerobrine> THIS IS SOME BS
#1248 [15:00] <ilymrdarcy> you do need java to download
#1249 [15:00] <GreatGrayWolfSif> since 1.2.5
#1250 [15:01] <GreatGrayWolfSif> where i got my account
#1251 [15:02] <mattym> GreatGrayWolfSif, Then its likely that someone hacked the account. You will need to find the info or provide acceptable info via the form
#1252 [15:02] <AngryHerobrine> AND IDGAF WHAT YALL SAY YALL CAN GIVE ME $30 EACH!
#1253 [15:02] <AngryHerobrine> AND I WANT THE $$ NOW!
#1254 [15:02] <AngryHerobrine> RIGHT FVCKING NOW !
#1255 [15:03] <mattym> AngryHerobrine, Even if you tried to get one, as you failed to make sure your computer met the requirements, you wouldnt qualify for a refund,
#1256 [15:03] <AngryHerobrine> WHY THE FUCK NOT MY MONEY BOUGHT IT MY MONEY CAN GET A REFUND
#1257 [15:03] * Absol kicked AngryHerobrine from #minecrafthelp (Reason: ngryHerobrine :Keep it civilized, you are just a human)
#1258 [15:03] <GreatGrayWolfSif> can i get a refund?
#1259 [15:03] <GreatGrayWolfSif> of the account?
#1260 [15:03] * AngryHerobrine [AngryHerobrine@notlogged] has joined #minecrafthelp
#1261 [15:04] <AngryHerobrine> BUT MY MONEY GOT IT MY MONEY CAN BE REFUNDED TO ME NO MATTER WHAT
#1262 [15:04] <GreatGrayWolfSif> ^
#1263 [15:04] <AngryHerobrine> SEE I GOT ONE GUY/GIRL WHO AGREES
#1264 [15:04] * ilymrdarcy [ilymrdarcy@notlogged] has quit. (Quit: Web client closed)
#1265 [15:04] * ciro [ciro@notlogged] has joined #minecrafthelp
#1266 [15:05] <mattym> GreatGrayWolfSif, No
#1267 [15:05] <AngryHerobrine> MONEY NOW!!!!!!!
#1268 [15:05] <GreatGrayWolfSif> Apache Attack Chopper is my Gender
#1269 [15:05] <AngryHerobrine> RIGHT NO
#1270 [15:05] <GreatGrayWolfSif> oh
#1271 [15:05] <GreatGrayWolfSif> man
#1272 [15:05] * arthur [arthur@notlogged] has joined #minecrafthelp
#1273 [15:05] <GreatGrayWolfSif> 1 sec
#1274 [15:05] * ciro [ciro@notlogged] has quit. (Client Quit)
#1275 [15:05] <AngryHerobrine> RIGHT NOW MATTY AND I MEAN NOW
#1276 [15:06] <AngryHerobrine> GET A MC DEV UP IN DIS SUN UF A BISH AND TELL THEM
#1277 [15:06] <AngryHerobrine> THAT MY MONEY NEEDS TO BE REFUNDED
#1278 [15:07] <AngryHerobrine> oh wait i got 92 twitter foloers that can HELP ME GET A REFUND!
#1279 [15:07] * arthur_ [arthur_@notlogged] has joined #minecrafthelp
#1280 [15:07] * Matt__ [Matt__@notlogged] has joined #minecrafthelp
#1281 [15:07] * Glow [Glow@notlogged] has joined #minecrafthelp
#1282 [15:07] <AngryHerobrine> GET MY DANG MONEY ABSOL!
#1283 [15:07] <Matt__> Any idea for new Xbox One update?
#1284 [15:07] <AngryHerobrine> NOW AND I FECKING MEAN IT
#1285 [15:07] <Glow> hey, can someone help? i am trying to login to my minecraft account and its saying my username/password is wrong but i have changed my password twice
#1286 [15:08] <mattym> ??> Glow login/throttle
#1287 [15:08] <Absol> Glow: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#1288 [15:08] <Absol> Glow: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1289 [15:08] <mattym> Matt__, There are no eta's on updates
#1290 [15:08] <AngryHerobrine> WOW YOU"RE ALL PATHETIC
#1291 [15:08] <AngryHerobrine> NOW ALL OF YOU PAY TF UP NOW
#1292 [15:08] <Glow> but i used the correct username and password everytime.. no reason it should have even been locked
#1293 [15:08] <AngryHerobrine> RIGHT NOW
#1294 [15:08] <AngryHerobrine> N
#1295 [15:08] <Glow> same username and password since 2013
#1296 [15:08] <AngryHerobrine> O
#1297 [15:09] <AngryHerobrine> W
#1298 [15:09] <AngryHerobrine> !
#1299 [15:09] <mattym> Glow, It happens sometimes, wait the time, then attempt to log in with the most recent password you set. If the issue still happens after the 3 hours. Then come back
#1300 [15:09] <Glow> ok.
#1301 [15:09] <Glow> thank you
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#1303 [15:09] <Matt__> mattym that's bad news :(
#1304 [15:09] <AngryHerobrine> ^ eat a fat one'
#1305 [15:10] <AngryHerobrine> AND I MEAN A FAT ONE!
#1306 [15:10] <AngryHerobrine> MATTYM,
#1307 [15:10] * AngryHerobrine [AngryHerobrine@notlogged] has quit. (Quit: Web client closed)
#1308 [15:11] * KevinYoel17 [KevinYoel17@notlogged] has joined #minecrafthelp
#1309 [15:11] <Matt__> Do you know why its taking so long for stuff to be released to social media?
#1310 [15:12] <mattym> Matt__, What? There is no release schedule for updates. They are out when they are ready
#1311 [15:13] <KevinYoel17> I do not remember the security answers I can not access my email
#1312 [15:13] * AEG_Shrimp_XI [AEG_Shrimp_XI@notlogged] has quit. (Quit: Web client closed)
#1313 [15:14] <Clock> ??> KevinYoel17 account/send-email
#1314 [15:14] <Absol> KevinYoel17: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1315 [15:14] <Absol> KevinYoel17: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1324 [15:21] <YamahaWarrior7> Can anyone help me with updating my drivers? i have no idea on how to do so
#1325 [15:21] <mattym> YamahaWarrior7, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1326 [15:21] <YamahaWarrior7> http://paste.ubuntu.com/12699209/
#1327 [15:22] <mattym> YamahaWarrior7, Ok one moment
#1328 [15:22] * WALIE [WALIE@notlogged] has joined #minecrafthelp
#1329 [15:22] <YamahaWarrior7> okay thank you
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#1331 [15:22] <mattym> YamahaWarrior7, Download and Install the Catalyst Software Suite found here https://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#1332 [15:23] <YamahaWarrior7> it says 8.1 but i have windows 10 is that fine or is there one specifically for Windows 10
#1333 [15:24] <mattym> YamahaWarrior7, One moment let me double check
#1334 [15:24] <YamahaWarrior7> okay
#1335 [15:25] <mattym> YamahaWarrior7, Those are the newest, give them a try
#1336 [15:25] <YamahaWarrior7> okay
#1337 [15:26] <mattym> YamahaWarrior7, If they dont work, you may need to downgrade to Windows 8.1 as the hardware may not be fully supported on Windows 10
#1338 [15:26] <YamahaWarrior7> okay thank you
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#1354 [15:55] <theamazinglol> guys
#1355 [15:55] <theamazinglol> anybody??
#1356 [15:57] <theamazinglol> guys i need to upgrade my windows graphic driver
#1357 [15:57] <theamazinglol> here is my info
#1358 [15:57] <theamazinglol> http://paste.ubuntu.com/12699357/
#1359 [15:57] <GreyVulpine> theamazinglol - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1360 [15:58] <theamazinglol> That or can I get it from the windows store
#1361 [16:00] <GreyVulpine> You're welcome to the windows 10 beta version of minecraft. It's basically Minecraft PE for Windows 10 available from the windows store. Meanwhile, the full version of minecraft will not run on your computer.
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#1365 [16:02] <theamazinglol> ok thankyou
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#1368 [16:04] <Ayoe> hello
#1369 [16:05] <Ayoe> what do i do, when i haven't migrate my acont, but when i try it said that it has been done?
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#1371 [16:07] <Hispantics> Help, I keep getting java.lang.NullpointerException group
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#1378 [16:29] <Anonymous123451> my minecraft is in black and white and its so slow is maybe a old graphics card problem or because i have OpenGL 1.1 i can only play Alpha Beta and Snapshot versions
#1379 [16:30] <Anonymous123451> including prereleases
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#1382 [16:31] <Anonymous123451> thats why i always play 1.8.2 prerelease 7
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#1385 [16:32] <Anonymous123451> can it be fixed please :(
#1386 [16:33] <NLSteveO> Was wondering the best resource for support. i have pastebins of my error and dxdiag.
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#1388 [16:34] <Anonymous123451> my minecraft is in black and white and its so slow is maybe a old graphics card problem or because i have OpenGL 1.1 i can only play Alpha Beta and Snapshot versions including prereleases thats why i always play 1.8.2 prerelease 7 can it be fixed please :(
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#1390 [16:36] <mattym> Anonymous123451, If you only support up to OpenGL 1.1, then you are stuck on the older versions
#1391 [16:36] <mattym> NLSteveO, Do you have the link for the dxdiag
#1392 [16:37] <NLSteveO> yup right here: http://paste.ubuntu.com/12681194/
#1393 [16:37] <mattym> NLSteveO, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1394 [16:37] <NLSteveO> ok thanks for the help
#1395 [16:37] <Anonymous123451> can it be fixed please
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#1401 [16:39] <Guest90270> eu nao consigo entrar no minecraft
#1402 [16:39] <Anonymous123451> because i have a great 1.7.4 map called diversity and its sequel for 1.8.8 and i dont play them because.......
#1403 [16:40] <Anonymous123451> that
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#1405 [16:40] <Anonymous123451> can it be fixed i want to play newer versions but i just cant
#1406 [16:42] <Anonymous123451> can you please help me :(
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#1413 [16:45] <EALMAN> i need help with my minecraft launcher every time i open it just says loading on the bar where it would say play and thats all it does
#1414 [16:46] <Elliot> Hi, when trying to login via the launcher I get "UnknownHostException: authserver.mojang.com". Anyone able to help with this?
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#1417 [16:46] <Anonymous123451> my minecraft is in black and white and its so slow is maybe a old graphics card problem or because i have OpenGL 1.1 i can only play Alpha Beta and Snapshot versions including prereleases thats why i always play 1.8.2 prerelease 7 can it be fixed please :(
#1418 [16:47] * Nexxiagirl [Nexxiagirl@notlogged] has joined #minecrafthelp
#1419 [16:48] <Anonymous123451> can it be fixed plz
#1420 [16:48] <Nexxiagirl> I am having difficulting playing this game ... I can't "punch trees"
#1421 [16:49] <Nexxiagirl> I can't figure out what to do
#1422 [16:49] <Anonymous123451> my minecraft is in black and white and its so slow is maybe a old graphics card problem or because i have OpenGL 1.1 i can only play Alpha Beta and Snapshot versions including prereleases thats why i always play 1.8.2 prerelease 7 can it be fixed please :( i need help
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#1424 [16:49] <Nexxiagirl> I wanted to play the demo mode but decided to buy it - I can't figure it out at all
#1425 [16:49] <Nexxiagirl> I wanted to play the demo mode but decided to buy it - I can't figure it out at all
#1426 [16:49] * sw0rdd1amond [sw0rdd1amond@notlogged] has left #minecrafthelp
#1427 [16:50] <Anonymous123451> Are you clicking to punch trees
#1428 [16:51] * sw0rdd1amond [sw0rdd1amond@notlogged] has joined #minecrafthelp
#1429 [16:51] <Nexxiagirl> I don't even know what that means --- I get to a tree and left click and the trunk disappears and I get no wood in my row
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#1431 [16:52] <Anonymous123451> are you in survival that sounds like you are in creative
#1432 [16:52] <Nexxiagirl> I hit "e" and I don'\t see my crafting spot
#1433 [16:52] <Nexxiagirl> I am in creative
#1434 [16:52] <Guldekk> So when i log into my merged account under mojang, it says my game has been merged but it only lets me log in under demo still
#1435 [16:52] <Nexxiagirl> to start I just want to get the hang of the game
#1436 [16:53] <sw0rdd1amond> I need help with installing the correct graphic drivers on to this computer. I've tried the sites given in the help and dell but I still cannot play minecraft
#1437 [16:53] <mattym> sw0rdd1amond, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1438 [16:53] <sw0rdd1amond> I keep getting the error message and the fix window about drivers
#1439 [16:53] <mattym> Nexxiagirl, In survival items are no dropped when harvested
#1440 [16:53] <sw0rdd1amond> Thanks
#1441 [16:54] <mattym> Nexxiagirl, I mean, in creative they are not dropped
#1442 [16:54] <Nexxiagirl> I don't understand
#1443 [16:54] <Nexxiagirl> I want to quit and get my money back
#1444 [16:54] <Nexxiagirl> this is not a game I enjoy
#1445 [16:54] <mattym> ??> Nexxiagirl account/refund
#1446 [16:54] <sw0rdd1amond> @nexxiagirl - I don't know how to help sorry
#1447 [16:54] <Absol> Nexxiagirl: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1448 [16:54] <mattym> sw0rdd1amond, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1449 [16:55] <sw0rdd1amond> Link?
#1450 [16:55] <Nexxiagirl> yes i read it and it said if you can't get help from this site - and I can't I am so frustrated
#1451 [16:55] <Anonymous123451> Link means URL
#1452 [16:56] <sw0rdd1amond> I know but I've not got a link or URL
#1453 [16:56] <mattym> Nexxiagirl, If you are in Creative mods, you will not see the crafting space in your inventory (from hitting E) and items/blocks will not drop when you break them
#1454 [16:56] <mattym> Nexxiagirl, Those are things from Survival mode
#1455 [16:56] <mattym> ??> sw0rdd1amond win/dxdiag
#1456 [16:56] <Absol> sw0rdd1amond: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1457 [16:56] <Nexxiagirl> ok ... so I will try again but I am so new at this - I will probably die
#1458 [16:57] <mattym> sw0rdd1amond, Follow the instructions in the link form Absol it instructs you on how to make a link to the dxdiag
#1459 [16:57] <sw0rdd1amond> <Absol> thanks
#1460 [16:57] <Anonymous123451> nexxiagirl in creative you have everything in your inventory thats why you dont have crafting spot and logs dont drop
#1461 [16:57] <Nexxiagirl> so what am I supposed to do?
#1462 [16:58] <Nexxiagirl> nothing?
#1463 [16:58] <Anonymous123451> in creative everything is in your inventory grab a block
#1464 [16:58] <mattym> Nexxiagirl, Exit the map. Then creata a new single player world and choose ot have it in Survival mode
#1465 [16:58] <Nexxiagirl> ok then
#1466 [16:58] <Nexxiagirl> this is NOT fun
#1467 [16:59] <Nexxiagirl> bye for now
#1468 [16:59] <Guldekk> So when i log into my merged account under mojang, it says my game has been merged but it only lets me log in under demo still
#1469 [16:59] <sw0rdd1amond> Ok I am getting a bit confused I followed all the instructions from that link but still not joy from the suggested links or the manufacturer of my computer dell
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#1471 [16:59] <mattym> sw0rdd1amond, The link you were sent has info on how to make the dxdiag report and get it to me in a pastebin link
#1472 [16:59] <Anonymous123451> mattym can my problem be fixed?
#1473 [17:00] <mattym> Anonymous123451, If you cant get a higher version of OpenGl, then you would need a new computer
#1474 [17:00] <mattym> Anonymous123451, Can you get me a copy of your dxdiag?
#1475 [17:00] <sw0rdd1amond> Ok don't know how to do that sorry can you tell me how I would do that?
#1476 [17:00] <Anonymous123451> Updating to Windows 10 will work?
#1477 [17:00] <Anonymous123451> ok
#1478 [17:00] <mattym> Anonymous123451, No that would likely make it worse
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#1480 [17:01] <Anonymous123451> ok ill send you my dx diag
#1481 [17:01] <mattym> yes
#1482 [17:01] <Anonymous123451> theres a way to update OpenGL?
#1483 [17:01] <mattym> Anonymous123451, I will be able to tell from the dxdiag
#1484 [17:02] <sw0rdd1amond> Is there anyone who can help me with making minecraft work by updating my computer with the correct graphic drives?
#1485 [17:02] <sw0rdd1amond> I need step by step instuctions as I don't have a clue about computers
#1486 [17:03] <mattym> ??> sw0rdd1amond win/dxdiag
#1487 [17:03] <Absol> sw0rdd1amond: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1488 [17:03] <mattym> sw0rdd1amond, In the link from Absol
#1489 [17:03] <mattym> sw0rdd1amond, There are steps and pictures of what you need to do in order to get me the link to your dxdiag report
#1490 [17:03] <sw0rdd1amond> Thanks sorry for being so dim but I've spent all day trying and I have got not where so thanks
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#1492 [17:05] <sw0rdd1amond> Absol - that link is blank but if it's the one that comes up as a fix then it does not work.
#1493 [17:05] <sw0rdd1amond> For me
#1494 [17:05] <mattym> sw0rdd1amond, If you go here there is nothing http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
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#1496 [17:06] <sw0rdd1amond> Mattym and absol - sorry just realised there is more info on the bottom will read it all and get back to you. Thanks
#1497 [17:07] <mattym> sw0rdd1amond, take your time
#1498 [17:07] <mattym> sw0rdd1amond, Also Absol is a bot, so you dont need to reply to it
#1499 [17:07] <Anonymous123451> http://paste.ubuntu.com/12699728/
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#1501 [17:08] <mattym> Anonymous123451, Yeah, with that hardware in that computer you cant update.
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#1506 [17:09] <Anonymous123451> ok thanks for the help :/ Im not so satisfacted with that but thanks :)
#1507 [17:09] <Anonymous123451> ok thanks for the help :/ Im not so satisfacted with that but thanks :)
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#1509 [17:10] <sw0rdd1amond> mattym - lol
#1510 [17:11] <sw0rdd1amond> mattym - how do you know who is a bot?
#1511 [17:12] <sw0rdd1amond> http://paste.ubuntu.com/12699770/
#1512 [17:14] <sw0rdd1amond> Is anyone there this is the win/dxdiag report - http://paste.ubuntu.com/12699770/
#1513 [17:15] <mattym> sw0rdd1amond, Your graphics hardware does not appear to be supported on Windows 7. In addition the computer also fails to meet most of the minimum requirements for the game
#1514 [17:15] * mamertoo123 [mamertoo123@notlogged] has joined #minecrafthelp
#1515 [17:15] <sw0rdd1amond> EEK does this mean there is nothing I can do to make it compatible?
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#1517 [17:17] <mattym> sw0rdd1amond, You would need to purchase additional RAM and a new compatible graphics card
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#1519 [17:17] <mattym> sw0rdd1amond, But you would first need to make sure your system can support that
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#1522 [17:18] <sw0rdd1amond> mattym - Ok thanks. How do I found out if my system will support and is adding RAM and graphic cards easy. As you know I am clueless
#1523 [17:19] <mattym> sw0rdd1amond, If you dont have someone who knows you would need to take it to a store that provides computer services
#1524 [17:19] <mattym> sw0rdd1amond, If you dont have someone who knows you would need to take it to a store that provides computer services
#1525 [17:19] * Unit2960 [Unit2960@notlogged] has left #minecrafthelp
#1526 [17:19] <mattym> sw0rdd1amond, Tho to be honest, you would be much better off getting a completely new computer
#1527 [17:20] * Alex_ [Alex_@notlogged] has joined #minecrafthelp
#1528 [17:20] <Alex_> anybody know much about servers?
#1529 [17:21] <sw0rdd1amond> mattym - thanks
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#1531 [17:21] <sw0rdd1amond> Does anyone know how to tame horses in creative mode?
#1532 [17:21] <Alex_> hold shift
#1533 [17:21] <Alex_> then try
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#1536 [17:22] <sw0rdd1amond> Alex - was that answer for taming horses?
#1537 [17:22] <Alex_> anybody know how to fix a java.net.connectexception error?
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#1541 [17:22] <Alex_> yes it was
#1542 [17:22] <sw0rdd1amond> Is this a place to talking about this stuff or is this system support only
#1543 [17:23] <Alex_> it's supposed to be any sort of help I think
#1544 [17:23] <sw0rdd1amond> Alex - thanks.
#1545 [17:23] <Alex_> rules are here: http://minecraftirc.net/thread-2.html
#1546 [17:23] <sw0rdd1amond> thanks
#1547 [17:24] <sw0rdd1amond> As mods are not made by minecraft. Do you know where I can download the dragon and jurrassic park mods?
#1548 [17:25] <sw0rdd1amond> How do you come out of the water when you fall in?
#1549 [17:26] <Alex_> realistically you should probably just check out the controls before you play if you can't figure them out.
#1550 [17:26] <sw0rdd1amond> Alex - where are these?
#1551 [17:26] <Alex_> in settings in your launcher
#1552 [17:27] <sw0rdd1amond> Does this tell you how to change your skin?
#1553 [17:27] <Alex_> no but google will
#1554 [17:27] <Alex_> https://minecraft.net/login
#1555 [17:27] <Alex_> go to profile
#1556 [17:27] <Alex_> it'll have an option
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#1558 [17:28] <Alex_> anybody know how to fix a java.net.connectexception error?
#1559 [17:28] <sw0rdd1amond> I must have missed it as I've been to settings. I even watched a vid but got bored as too much details
#1560 [17:28] * kevinkanor [kevinkanor@notlogged] has joined #minecrafthelp
#1561 [17:29] <Alex_> skin changes are on the minecraft.net website
#1562 [17:29] <sw0rdd1amond> No idea. hope you find someone as helpful as you
#1563 [17:29] <sw0rdd1amond> No idea. hope you find someone as helpful as you
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#1565 [17:30] <sw0rdd1amond> Alex and Mattym - thanks for help :)
#1566 [17:30] <sw0rdd1amond> Goodbye
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#1570 [17:36] <Alex_> any server tips?
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#1572 [17:43] * GOAT_ [GOAT_@notlogged] has joined #minecrafthelp
#1573 [17:44] <GOAT_> IDK HOW TO GET IT
#1574 [17:44] * Kaname [Kaname@notlogged] has quit. (Ping timeout: 195 seconds)
#1575 [17:44] <GOAT_> GRRRG
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#1580 [17:52] <leeam> i need help the other day i was on the chat and a volunteer said to get a new graphics card or downgrade to windows 7 i do not want to downgrade do i have to get a new graphics card?
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#1582 [17:53] * wilson1009 [wilson1009@notlogged] has joined #minecrafthelp
#1583 [17:54] <wilson1009> My minecraft keeps on crashing when i press the play button
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#1585 [17:54] <Afootpluto> ??> leeam scold/pm
#1586 [17:54] <Absol> leeam: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1587 [17:55] <wilson1009> What's PM
#1588 [17:55] <wilson1009> ---- Minecraft Crash Report ---- // I bet Cylons wouldn't have this problem. Time: 10/6/15 6:46 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Di
#1589 [17:55] <leeam> the other day i was on the chat and they said i need a new graphics card or i need to downgrade to windows 7 I do not want to downgrade do i have to get a new graphics card?
#1590 [17:55] <wilson1009> this is what it says
#1591 [17:57] <Anna> ??> wilson1009 paste
#1592 [17:57] <Absol> wilson1009: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1593 [17:57] <Absol> wilson1009: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1596 [17:58] <leeam> the other day i was on the chat and they said i need a new graphics card or i need to downgrade to windows 7 I do not want to downgrade do i have to get a new graphics card?
#1597 [17:58] <wilson1009> http://paste.ubuntu.com/12699939/
#1598 [17:59] <leeam> 'http://paste.ubuntu.com/12699939/
#1599 [18:00] <leeam> i need help with mcpe
#1600 [18:00] <leeam> 0.12.0
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#1604 [18:01] <leeam> I need help with mcpe 0.12.0
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#1610 [18:06] <miguel> miguel
#1611 [18:06] * Meow-J [Meow-J@notlogged] has joined #minecrafthelp
#1612 [18:06] <miguel> yes
#1613 [18:06] <miguel> si
#1614 [18:08] <miguel> como abro el minecratf
#1615 [18:08] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1616 [18:09] <miguel> en piay demo
#1617 [18:10] * miguel_ [miguel_@notlogged] has joined #minecrafthelp
#1618 [18:11] <miguel_> ayuda
#1619 [18:11] * sw0rdd1amond [sw0rdd1amond@notlogged] has joined #minecrafthelp
#1620 [18:12] <miguel_> no entiendo
#1621 [18:12] <sw0rdd1amond> I have been told that instructions for how to play use keys etc are in the settings but I have looked I cannot find them. I've looked on the sites recommended and nothing. Any one can postt a link to show me where I can find this?
#1622 [18:13] * plasmus [plasmus@notlogged] has joined #minecrafthelp
#1623 [18:13] <sw0rdd1amond> Ni yo
#1624 [18:13] <miguel_> yo ablo en espanol
#1625 [18:13] <sw0rdd1amond> Este juego me tiene loca
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#1627 [18:14] * lindinha307 [lindinha307@notlogged] has quit. (Quit: Web client closed)
#1628 [18:14] <sw0rdd1amond> Estoy buscando los instuciones para juegar este juego en ingles pero no lo encuentro
#1629 [18:14] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 195 seconds)
#1630 [18:14] <sw0rdd1amond> Mi espanol no es muy bueno
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#1632 [18:15] <miguel_> como quiere que aga joined
#1633 [18:15] <sw0rdd1amond> No te procupas espero alguen que hablas ingles
#1634 [18:16] <sw0rdd1amond> is there anyone who can point me in the right direction for instructions on how to play this game and keys to use etc on a laptop? Thanks
#1635 [18:16] <miguel_> AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
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#1637 [18:17] <miguel_> NOPUEDE SER
#1638 [18:17] <sw0rdd1amond> Where's the bot when you need it?
#1639 [18:17] <ProJay> can someone help me with my Minecraft problem? Whenever I try to load a world in 1.7.10 (even newly made worlds in 1.7.10) it crashes, I have a link to the crash report on Ubuntu Pastebin. The link is http://paste.ubuntu.com/12700044/ Hopefully someone can help.
#1640 [18:17] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1641 [18:17] <miguel_> NO PUEDO ENTRAR
#1642 [18:18] <miguel_> GFSUSIHIKWJLEFHEWHGFC
#1643 [18:18] <miguel_> EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY
#1644 [18:19] * Lord_Ralex kicked miguel_ from #minecrafthelp (Reason: iguel_ :miguel_)
#1645 [18:19] <ProJay> Can someone help me with my Minecraft problem? Whenever I try to load a world in 1.7.10 (even newly made worlds in 1.7.10) it crashes, I have a link to the crash report on Ubuntu Pastebin. The link is http://paste.ubuntu.com/12700044/ Hopefully someone can help.
#1646 [18:19] <ProJay> sorry for spamming
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#1651 [18:21] <ProJay> can someone help me with my Minecraft problem? Whenever I try to load a world in 1.7.10 (even newly made worlds in 1.7.10) it crashes, I have a link to the crash report on Ubuntu Pastebin. The link is http://paste.ubuntu.com/12700044/ Hopefully someone can help. Sorry if I'm spamming but it seems like no one can here me.
#1652 [18:22] <ProJay> *hear
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#1661 [18:43] <Chunkychief> Hello, i am MC user The_Chunkychief and I am having a problem running the minecraft server jar file
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#1668 [18:51] * Colorred [Colorred@notlogged] has joined #minecrafthelp
#1669 [18:51] <TheLittleBiki12> i forgot me email and password
#1670 [18:52] <TheLittleBiki12> i used the email and password but its wrong
#1671 [18:52] <Colorred> when i try to reedeem my code on microsoft for windows 10 beta, it says it's already been redeemed, but i have windows ten
#1672 [18:52] <Colorred> so what do i do?
#1673 [18:52] <TheLittleBiki12> i think someone hacked me
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#1675 [18:53] <Colorred> welcome to the club kid, i got hacked too
#1676 [18:53] <The_Chunkychief> how?
#1677 [18:53] <Colorred> I don't know
#1678 [18:53] * Jerzerak [Jerzerak@notlogged] has joined #minecrafthelp
#1679 [18:53] <Colorred> I simply logged in one day and it said incorrect password
#1680 [18:54] <The_Chunkychief> are you using a microsoft account
#1681 [18:54] <The_Chunkychief> or local
#1682 [18:54] <Colorred> i don't wanna say
#1683 [18:54] <The_Chunkychief> alright
#1684 [18:54] <The_Chunkychief> does anyone know about running minecraft servers?
#1685 [18:54] <Colorred> is there anyone who can help me here
#1686 [18:54] <The_Chunkychief> i have a problem with the jar or server.txt file
#1687 [18:55] <Colorred> and i can't redeem mc win 10
#1688 [18:55] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1689 [18:56] <The_Chunkychief> what is the difference with the windows 10 version of MC and the regular .exe minecraft?
#1690 [18:56] <Colorred> i don't know, i gtg
#1691 [18:56] <CubeTheThird> The_Chunkychief, the windows 10 beta is based on the same code as the Pocket Edition
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#1695 [18:57] <The_Chunkychief> alright
#1696 [18:57] <The_Chunkychief> i am having a problem with running a minecraft server, the jar file keeps on closing when i open it. And the EULA is set to true
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#1698 [18:59] <CubeTheThird> The_Chunkychief, do you have the server's log?
#1699 [18:59] <The_Chunkychief> yes, i believe so
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#1701 [18:59] <CubeTheThird> The_Chunkychief, copy it onto http://paste.ubuntu.com and give the URL here.
#1702 [19:00] <The_Chunkychief> do you want me to paste everything from the latest log?
#1703 [19:00] <CubeTheThird> yes
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#1706 [19:01] <The_Chunkychief> syntax is text only right?
#1707 [19:01] <CubeTheThird> yes
#1708 [19:02] <The_Chunkychief> http://paste.ubuntu.com/12700348/
#1709 [19:02] <TheEBlocker> I was on here yesterday, with the issue of minecraft having ping lag in singleplayer, and was suggested to update my GPU driver. I did and it did nothing. I have tried allocating more RAM and it did nothing. I already have background programs closed. My FPS is fine. Any suggestions?
#1710 [19:02] <The_Chunkychief> what are your specs?
#1711 [19:03] <CubeTheThird> The_Chunkychief, your log says the port is either already being used, or something is blocking it
#1712 [19:03] <CubeTheThird> TheEBlocker, lower the game's render distance
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#1714 [19:03] <TheEBlocker> I tried lowering settings, did not help the ping
#1715 [19:04] <CubeTheThird> TheEBlocker, what do you mean by 'ping'?
#1716 [19:04] <The_Chunkychief> i think i have 25565 forwarded when i was trying to host a internet MC server, not hamachi
#1717 [19:04] <TheEBlocker> Lag as if I was having a bad connection on a multiplayer server, except this is singleplayer.
#1718 [19:04] * montsy [montsy@notlogged] has joined #minecrafthelp
#1719 [19:04] <TheEBlocker> It does not happen on multiplayer
#1720 [19:05] <CubeTheThird> TheEBlocker, can you describe exactly what happens?
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#1722 [19:05] <CubeTheThird> The_Chunkychief, open your task manager, and kill every java process running
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#1726 [19:05] <montsy> we updated the computer to windows 10 and is asking us to update the drivers
#1727 [19:05] <CubeTheThird> montsy, do you have a dxdiag report?
#1728 [19:06] <montsy> we tried to follow instructions with no success!
#1729 [19:06] <montsy> not yet
#1730 [19:06] <The_Chunkychief> all java closed
#1731 [19:06] <TheEBlocker> Yes, on every world on singleplayer, I get occasional lag, where chests take longer to open, mobs stuck in mid-air, items taking a bit to drop, etc. It's quite annoying and it happens on singleplayer
#1732 [19:06] <CubeTheThird> montsy, are you having trouble getting the report?
#1733 [19:06] <The_Chunkychief> BTW i am running on spigot
#1734 [19:06] <CubeTheThird> The_Chunkychief, ya I can see that from your logs
#1735 [19:07] <CubeTheThird> The_Chunkychief, try starting the server after all the processes are killed
#1736 [19:07] <TheEBlocker> I have seen this problem occasionally pop up on the minecraft forums
#1737 [19:07] <The_Chunkychief> ok
#1738 [19:07] <The_Chunkychief> one more thing
#1739 [19:07] <CubeTheThird> TheEBlocker, do you have a previously made dxdiag report?
#1740 [19:07] <TheEBlocker> Yep
#1741 [19:07] <The_Chunkychief> before i start the server, should i leave the IP blank or should i put in the IP
#1742 [19:07] <CubeTheThird> The_Chunkychief, link please
#1743 [19:07] <CubeTheThird> The_Chunkychief, the IP should be left blank
#1744 [19:07] <The_Chunkychief> http://paste.ubuntu.com/12700348/
#1745 [19:07] <The_Chunkychief> alright
#1746 [19:07] <TheEBlocker> I will make a paste link for it
#1747 [19:08] <BumbleNut> Ugh. Not working on Windows 10 here either. There doesn't seem to be any updated drivers. DxDiag: http://paste.ubuntu.com/12700363/
#1748 [19:08] <The_Chunkychief> i am going to start the server
#1749 [19:08] <montsy> Actually, I have not tried to open a report yet...should I try, and then get back to you?
#1750 [19:08] <CubeTheThird> gah
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#1752 [19:08] <CubeTheThird> TheEBlocker, link please
#1753 [19:08] <The_Chunkychief> well....
#1754 [19:08] <CubeTheThird> stupid auto-complete
#1755 [19:08] <The_Chunkychief> it is fixed
#1756 [19:08] <The_Chunkychief> thanks Cube
#1757 [19:08] <TheEBlocker> Ok, I made a new dxdiag
#1758 [19:08] <CubeTheThird> BumbleNut, there are only drivers for your chipset for windows 7 and older
#1759 [19:08] <TheEBlocker> http://pastebin.com/2HzyryCX
#1760 [19:09] <CubeTheThird> montsy, sure thing
#1761 [19:09] * kevin_ [kevin_@notlogged] has joined #minecrafthelp
#1762 [19:09] <CubeTheThird> ??> montsy win/dxdiag
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#1764 [19:09] <Absol> montsy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1765 [19:09] <caidensaurus> I'm trying to set up minecraft pc for my kids. when we get to play it says pixel format not accelerated. i went through the help and canned for missing drivers. when i did a manual search for drivers I couldn't find one on intel's website for our os. we are running windows 10. here is the link to dxdiag http://paste.ubuntu.com/12700354/
#1766 [19:09] <The_Chunkychief> one more thing
#1767 [19:09] <CubeTheThird> TheEBlocker, ah a laptop. Could be a couple things happening. In the f3 menu, at the right of the screen, does it say intel or Nvidia?
#1768 [19:09] <The_Chunkychief> for this server, i am using hamachi. so should i still leave the IP blank or should i put in the hamachi IP
#1769 [19:09] <CubeTheThird> caidensaurus, one moment
#1770 [19:10] <CubeTheThird> The_Chunkychief, we do not support hamachi here
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#1772 [19:10] <CubeTheThird> caidensaurus, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1773 [19:10] <TheEBlocker> Nvidia. This laptop does not have optimus technology. As expected, the FPS is quite high, so that is not the issue
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#1775 [19:10] <CubeTheThird> TheEBlocker, ok just making sure
#1776 [19:11] <CubeTheThird> TheEBlocker, can you make sure your laptop's power settings are set to maximum performance?
#1777 [19:12] <TheEBlocker> Yes, they are on high performance and it's plugged in.
#1778 [19:12] <CubeTheThird> TheEBlocker, hmm so that's not it. Is your hard drive nearly full, of in need of defrag?
#1779 [19:13] <caidensaurus> well, it's a laptop so no upgrading. i do have a question though. we did the minecraft 10 trial and it played fine. how is that?
#1780 [19:13] <TheEBlocker> Nope. I'm running on an SSD, and It's been happening ever since I got it
#1781 [19:13] <TheEBlocker> Laptop is maybe a week old
#1782 [19:13] <CubeTheThird> TheEBlocker, ah then that's the problem. Do you only have an SSD?
#1783 [19:13] <TheEBlocker> No, I have a 7200RPM hdd in this laptop as well
#1784 [19:14] <CubeTheThird> caidensaurus, this may take a bit to explain so bear with me
#1785 [19:14] <caidensaurus> ok
#1786 [19:14] <TheEBlocker> I'd imagine that the SSD would benefit the loading times
#1787 [19:14] <TheEBlocker> Also, the SSD is the C:\ drive
#1788 [19:14] <CubeTheThird> caidensaurus, the windows 10 edition runs on DirectX, which is a microsoft owned graphics engine. Because Microsoft also produces Windows, they will provide better support for DirectX too
#1789 [19:15] <TheEBlocker> I don't think the Minecraft launcher lets you change the install location
#1790 [19:15] <CubeTheThird> caidensaurus, the PC edition runs with OpenGL, a free open source graphics engine. It is however not as well supported for old hardware
#1791 [19:15] <CubeTheThird> TheEBlocker, not directly. You can however change the game directory in it
#1792 [19:16] <caidensaurus> so when will minecraft 10 be available and will we be able to run that with our current set up?
#1793 [19:18] <CubeTheThird> caidensaurus, the windows 10 beta, as is, may already run on your PC. The PC edition will not, on windows 10. To be frank, considering how old your PC is, you shouldn't be running windows 10 on it at all
#1794 [19:18] <CubeTheThird> caidensaurus, the last drivers Intel provided for your graphics chipset are not only old (2009 release), but also have a bug that prevents newer versions of the game from working
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#1796 [19:23] <caidensaurus> ahh.. we have newer computers, but were wanting this to be the kid's computer. i'm not willing to give up my computer for all the hours they spend on minecraft! So, that pretty much means I need to downgrade this one to windows 7 or would it still have issues due to the age of the graphics card
#1797 [19:24] <CubeTheThird> caidensaurus, pretty much. How long ago did you upgrade it?
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#1799 [19:25] <caidensaurus> we upgraded to windows 10 about 2-3 months ago
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#1801 [19:28] <CubeTheThird> caidensaurus, ah.. then you can't downgrade easily. For some reason Microsoft gives a 1 month period allowing a simple click downgrade
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#1803 [19:29] <TheEBlocker> Am I forced to use my HDD for fixing this though? Is this a known issue with SSDs?
#1804 [19:29] <caidensaurus> ok, so if we chose to put minecraft on another computer how do we go about that?
#1805 [19:30] <CubeTheThird> TheEBlocker, I've seen it maybe once before
#1806 [19:31] * Omni773 [Omni773@notlogged] has joined #minecrafthelp
#1807 [19:31] <CubeTheThird> caidensaurus, just download it from minecraft.net/download, and login with the Mojang account
#1808 [19:31] <Omni773> Account email is lost
#1809 [19:32] <CubeTheThird> Omni773, do you mean you do not have access to it?
#1810 [19:32] <Omni773> yes
#1811 [19:32] <caidensaurus> we downloaded it onto this computer already before getting the error message. will that cause an issue?
#1812 [19:33] <CubeTheThird> caidensaurus, nope. Your account is not bound to a specific computer.
#1813 [19:33] <CubeTheThird> caidensaurus, you can run the game on any machine, as long as you are logging in with the proper credentials
#1814 [19:33] <Omni773> no, i can still play as on my account, i just cant change skins or edit the account on the website because the email i used to make the account was deleted, and i cant remember the security questions
#1815 [19:34] <CubeTheThird> Omni773, you'd have to contact Mojang about that then
#1816 [19:34] <CubeTheThird> ??> Omni773 mojang/email
#1817 [19:34] <Absol> Omni773: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1818 [19:34] <Absol> Omni773: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1819 [19:34] <Omni773> i have tried doing that, but i need my transaction id whic i no longer have
#1820 [19:36] <CubeTheThird> Omni773, what method of payment did you use?
#1821 [19:36] <caidensaurus> oh, I didn't realize that. that's great. thanks. So, I saw where it said you could create a new profile. Can I do that for my other son? Or do I need to purchase an entirely new mojang account for him to play? TZhey will be on the same computer so not needing to be logged in at the same time
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#1823 [19:36] <Omni773> credit card
#1824 [19:36] <Omni773> i have all of the account details though
#1825 [19:37] <CubeTheThird> caidensaurus, you don't need a separate account. They will however share the username and character skin. If you make anew profile you can separate the worlds (saves) and settings, by using a different game directory
#1826 [19:37] <CubeTheThird> Omni773, when did you purchase it?
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#1828 [19:37] <Omni773> around the middle of 2014
#1829 [19:37] <Omni773> maybe july
#1830 [19:37] <Omni773> of 2014
#1831 [19:38] <CubeTheThird> ??> Omni773 account/trans-id/braintree
#1832 [19:38] <Absol> Omni773: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#1833 [19:38] <Absol> Omni773: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#1834 [19:38] <caidensaurus> ok. thank you so much
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#1838 [19:40] <TheEBlocker> I set the game directory in the launcher to my other drive and the issue persisted. Any other suggestions?
#1839 [19:41] <CubeTheThird> TheEBlocker, hmm ok. Do you know how to make a batch script?
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#1843 [19:45] <colin964> please help i tried to reset my minecraft password and user name now i cant login to minecraft to play please help
#1844 [19:46] <CubeTheThird> colin964, what happens when you try logging in?
#1845 [19:46] <colin964> it says invalid password or credentials
#1846 [19:47] <CubeTheThird> colin964, are you logging in with your email or username?
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#1848 [19:48] <colin964> email because i bought it after 2012 and i have tried my username
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#1850 [19:48] <CubeTheThird> colin964, are you able to login to the website?
#1851 [19:48] <colin964> not that either
#1852 [19:49] <CubeTheThird> ??> colin964 login/throttle
#1853 [19:49] <Absol> colin964: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#1854 [19:49] <Absol> colin964: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1856 [19:49] <colin964> ok if that doesnt work ill come back
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#1858 [19:52] <cheeseburgerman> I need help I've been trying to login to Mojang for so long now I have reset my password multiple times and it still gives me an error saying unknown e-mail address or password.
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#1875 [20:05] <MervisBreakdown> I want to know is minecraft is compatable with os x 10.11 El Captain
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#1884 [20:27] <snopr0> i need help
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#1886 [20:27] <snopr0> the email that i used to setup my minecraft account well i cant go on the account like the account got hacked and it got deleted
#1887 [20:28] <snopr0> and i dont remember the secuirity quesstions either cause i think they got changed
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#1891 [20:29] <MervisBreakdown> Hello, I wanted to know if Minecraft would be compatable with OS X 10.11 El Captain
#1892 [20:30] * GalvezKids_ [GalvezKids_@notlogged] has joined #minecrafthelp
#1893 [20:30] <CubeTheThird> MervisBreakdown, it should be. Don't see why not
#1894 [20:30] <MervisBreakdown> Okay, thank you!
#1895 [20:31] <GalvezKids_> I just purchased the game and it crashes and does not open. I have been following all the directions for the past two hours with no resolution. I want my money back!
#1896 [20:31] <CubeTheThird> MervisBreakdown, feel free to try the demo
#1897 [20:31] <GalvezKids_> not interested
#1898 [20:31] <CubeTheThird> GalvezKids_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1899 [20:31] <GalvezKids_> I already did that
#1900 [20:32] <CubeTheThird> GalvezKids_, give the link to your paste here please
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#1902 [20:33] <MervisBreakdown> Yeah, I won't get El Captain yet untill they fix any bugs and make a fully stable version.
#1903 [20:34] <MervisBreakdown> Okay
#1904 [20:34] <GalvezKids_> ------------------
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#1906 [20:34] <Lutzee> MervisBreakdown: There shouldn't really be any issues. Minecraft runs on java, as long as java is working fine in 10.11 you should have no issues
#1907 [20:34] <GalvezKids_> I want my money back
#1908 [20:34] <Lutzee> GalvezKids_:
#1909 [20:34] <Lutzee> Let use see what the issue is first
#1910 [20:34] <GalvezKids_> I should not wasted so much time trying to get this fixed!
#1911 [20:35] <DrDee31> I try to get on Minecraft, and no matter what I do, it always crashes before I can play. I don't need to update anything. I had checked that. But nothing needs updated. http://paste.ubuntu.com/12700966/
#1912 [20:35] <CubeTheThird> DrDee31, one moment
#1913 [20:35] <CubeTheThird> DrDee31, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1914 [20:35] <GalvezKids_> I am sent to different sites and copy nad paste and other sites and STILL no resoultion
#1915 [20:35] <CubeTheThird> GalvezKids_, is it telling you to update your graphics drivers?
#1916 [20:36] <DrDee31> CubeTheThird, how do I downgrade to windows 7?
#1917 [20:36] <GalvezKids_> I have windows 7
#1918 [20:36] <CubeTheThird> ??> DrDee31 win/downgrade
#1919 [20:36] <Absol> DrDee31: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1920 [20:36] <CubeTheThird> GalvezKids_, please note, only messages with your name are for you
#1921 [20:36] <GalvezKids_> and it is a desktop
#1922 [20:36] <DrDee31> Thank you.
#1923 [20:36] <CubeTheThird> GalvezKids_, are you being told to update your video drivers?
#1924 [20:36] <GalvezKids_> No it does not need any updates to the drivers
#1925 [20:37] <GalvezKids_> I just want my money back
#1926 [20:37] <CubeTheThird> GalvezKids_, in that case, please give a URL to your paste here. It will be at the top of your web browser, and resemble http://paste.ubuntu.com/##### (numbers)
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#1928 [20:37] <CubeTheThird> GalvezKids_, look at it this way. It will take some time to process a refund, and one of the requirements is that tech support are unable to correct the issue. As we don't know what the issue is, you may not qualify for a refund
#1929 [20:38] <CubeTheThird> GalvezKids_, you may as well try with us to fix the problem. It won't delay your refund if that is the result
#1930 [20:38] <GalvezKids_> OH no I better get my money back
#1931 [20:38] <GalvezKids_> it does not work period!
#1932 [20:39] <GalvezKids_> It will be theft if I do not get my money back and I will raise HELL!
#1933 [20:39] <Lutzee> GalvezKids_: Just follow the instructions provided and we will be able to tell you within 2 minutes if we can get it working for you
#1934 [20:39] <GalvezKids_> Okay let give it a try but I am beyond frustrated
#1935 [20:40] <CubeTheThird> GalvezKids_, alright, so you said you've pasted the crash report onto http://paste.ubuntu.com correct? Please copy the link of your paste, from the top of your browser, and give that link here
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#1937 [20:44] <GalvezKids> http://paste.ubuntu.com/12701043/
#1938 [20:44] <CubeTheThird> GalvezKids, ok one moment
#1939 [20:45] <CubeTheThird> GalvezKids, try download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#1940 [20:46] <GalvezKids> ok it is downloading
#1941 [20:54] * Hellomyname_is [Hellomyname_is@notlogged] has joined #minecrafthelp
#1942 [20:55] <Hellomyname_is> I cannot find a way to update my graphics drivers to be able to play Minecraft. The operating system i'm using is Windows 10.
#1943 [20:55] <CubeTheThird> Hellomyname_is, what graphics card do you have?
#1944 [20:55] * minecraftmic [minecraftmic@notlogged] has joined #minecrafthelp
#1945 [20:56] <Hellomyname_is> Im new to Windows 10, so some resources claim I use a Nvidia graphics card, no specifics given to the type though.
#1946 [20:56] <CubeTheThird> Hellomyname_is, do you have a dxdiag report?
#1947 [20:56] <Hellomyname_is> Yes. Here it is. http://paste.ubuntu.com/12701076/
#1948 [20:57] <CubeTheThird> Hellomyname_is, ok one moment
#1949 [20:58] <Hellomyname_is> Take your time.
#1950 [20:59] <CubeTheThird> Hellomyname_is, you can try download and install https://www.nvidia.com/download/driverResults.aspx/82701/en-us
#1951 [20:59] <CubeTheThird> Hellomyname_is, note though, your graphics card is not officially supported beyond windows 8
#1952 [20:59] <Hellomyname_is> So this download could screw up my pc?
#1953 [21:00] <CubeTheThird> Hellomyname_is, no.. if it won't work it won't let you install it
#1954 [21:00] <Hellomyname_is> Oh, ok. One moment.
#1955 [21:00] <CubeTheThird> Hellomyname_is, but if it doesn't work you'll have to downgrade to a previous version of windows
#1956 [21:01] <Hellomyname_is> The download will take some of 8 minutes, so i'll get back you you asap.
#1957 [21:02] <GalvezKids> It worked thank you
#1958 [21:02] <Hellomyname_is> But thanks for your help.
#1959 [21:02] <CubeTheThird> Hellomyname_is, ok no problem
#1960 [21:02] <CubeTheThird> GalvezKids, awesome!
#1961 [21:02] <Lutzee> GalvezKids: You're welcome :)
#1962 [21:02] <GalvezKids> my kids are jumping for joy
#1963 [21:02] <CubeTheThird> GalvezKids, one thing to note. Because your computer is old, do NOT upgrade to windows 10
#1964 [21:02] * betowi [betowi@notlogged] has joined #minecrafthelp
#1965 [21:02] <GalvezKids> Yes thanks for the note thank you
#1966 [21:03] * diego [diego@notlogged] has joined #minecrafthelp
#1967 [21:03] <betowi> my minecraft account was stolen
#1968 [21:03] <CubeTheThird> betowi, what makes you say that?
#1969 [21:03] <diego> i have a problen with minecraft multyplayer
#1970 [21:03] <CubeTheThird> diego, what's the problem?
#1971 [21:04] <betowi> when trying to log into the launcher says that my account has been migrated
#1972 [21:04] <CubeTheThird> betowi, ah, and I assume you didn't migrate it
#1973 [21:05] * mermer1244 [mermer1244@notlogged] has joined #minecrafthelp
#1974 [21:06] <diego> the problem is... i can,t play multiplayer because in the screen it appears the next message
#1975 [21:06] <betowi> what?
#1976 [21:07] <diego> not authenticated with minecraft.net
#1977 [21:07] <CubeTheThird> diego, did you purchase minecraft?
#1978 [21:07] <diego> and i can,t play online
#1979 [21:07] <CubeTheThird> betowi, did you migrate your account?
#1980 [21:07] <betowi> no
#1981 [21:07] <CubeTheThird> betowi, what is your minecraft username?
#1982 [21:07] <betowi> betowi
#1983 [21:08] <CubeTheThird> betowi, when did you purchase minecraft?
#1984 [21:08] <diego> 10PIFU10
#1985 [21:08] <diego> i change the name to AQUAKINGHT
#1986 [21:08] <CubeTheThird> ??> diego launcher/relog
#1987 [21:08] <Absol> diego: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1988 [21:08] <betowi> roughly in 2012/2013
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#1990 [21:09] <CubeTheThird> betowi, hmm. Well as far as I can tell your account has been migrated, but is still registered. Can you test your emails on http://www.minecraft.net/retrievename
#1991 [21:09] <betowi> ok
#1992 [21:10] <diego> ok
#1993 [21:10] <CubeTheThird> betowi, if, after about 20 minutes you don't get the email, you should contact Mojang
#1994 [21:10] <CubeTheThird> ??> betowi account/send-email
#1995 [21:10] <Absol> betowi: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1996 [21:10] <Absol> betowi: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1997 [21:11] <diego> im i don't speak in english ok
#1998 [21:13] <betowi> ok wait
#1999 [21:13] * Hellomyname_is_ [Hellomyname_is_@notlogged] has joined #minecrafthelp
#2000 [21:13] <Hellomyname_is_> CubeTheThird?
#2001 [21:14] <Hellomyname_is_> The driver installed successfully.
#2002 [21:14] <CubeTheThird> Hellomyname_is_, ok good. Try the game again
#2003 [21:14] <Hellomyname_is_> It works! It changed my screen resolution though, so thats a problem.
#2004 [21:15] <betowi> you can not tell me the e-mail name registered ?? It is an old account and I have several emails
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#2006 [21:15] <CubeTheThird> Hellomyname_is_, you should be able to change it back
#2007 [21:15] <CubeTheThird> betowi, as we do not work for Mojang here, we have no access to that info
#2008 [21:16] <betowi> ok
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#2011 [21:19] <diego> hie
#2012 [21:19] <diego> hi
#2013 [21:19] <Mohammad> I am having trouble playing minecraft it keeps crashing after the launcher. I just got windows 10.
#2014 [21:19] <diego> sorry
#2015 [21:19] <CubeTheThird> Mohammad, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2016 [21:19] <diego> i have one question
#2017 [21:19] <CubeTheThird> go ahead
#2018 [21:20] <diego> i change my name 5 min ago in minecraft ocunt.com
#2019 [21:20] <Mohammad> http://paste.ubuntu.com/12701182/
#2020 [21:20] <CubeTheThird> diego, wait.. on what website?
#2021 [21:21] <CubeTheThird> ??> Mohammad win/dxdiag
#2022 [21:21] <Absol> Mohammad: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2023 [21:21] <Mohammad> i also have my dxdiag
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#2025 [21:21] <CubeTheThird> Mohammad, give a link to that here
#2026 [21:21] <Mohammad> absol already did tht
#2027 [21:21] <diego> and then I appeared that I can change the name after 30 days that's right ?????
#2028 [21:21] <Mohammad> http://paste.ubuntu.com/12701155/
#2029 [21:22] <diego> or no
#2030 [21:22] <CubeTheThird> diego, yes, you have to wait 30 days before you can change it again
#2031 [21:22] <CubeTheThird> Mohammad, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2032 [21:22] <diego> ok thakyou
#2033 [21:23] <Mohammad> FUCKK
#2034 [21:23] <Mohammad> is there any other thing i can do
#2035 [21:23] <diego> wath
#2036 [21:23] * Chroma|Sleep is now known as Chromaryu
#2037 [21:23] <CubeTheThird> Mohammad, I've just given you your options
#2038 [21:23] <Mohammad> how do i downgrade
#2039 [21:23] <CubeTheThird> ??> Mohammad win/downgrade
#2040 [21:23] <Absol> Mohammad: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2041 [21:24] <Mohammad> cube do i type win/downgrade in start menu or start+r
#2042 [21:24] <CubeTheThird> Mohammad, no. Read what Absol said after that
#2043 [21:25] <Mohammad> k THANK YOU GUYS
#2044 [21:25] <Mohammad> pce
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#2047 [21:28] <betowi> betowi, as we do not work for Mojang here, we have no access to that info
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#2051 [21:29] <diego> i have one question minecraft sept mods?????????
#2052 [21:29] <Hellomyname_is_> Quick question for windows Windows 10 users?
#2053 [21:29] <CubeTheThird> Hellomyname_is_, ask away
#2054 [21:29] <CubeTheThird> diego, we do not support mods here, but you are allowed to install mods if that's what you're asking
#2055 [21:29] <Hellomyname_is_> How do I open a .jar in windows 10? I really suck at windows 10 -_-
#2056 [21:30] <CubeTheThird> Hellomyname_is_, open to do what?
#2057 [21:30] <diego> i now but mojan minecraft asept mods
#2058 [21:30] <diego> or no
#2059 [21:30] <diego> is a simple question
#2060 [21:30] <Hellomyname_is_> Just opening any .jar file for minecraft. No specifics
#2061 [21:31] <CubeTheThird> diego, sorry.. I don't understand the question
#2062 [21:31] <CubeTheThird> Hellomyname_is_, opening to edit the contents, or to run it as a program?
#2063 [21:31] <Hellomyname_is_> Running a .jar as a program
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#2065 [21:32] <CubeTheThird> Hellomyname_is_, you need to have java installed, for starters. Make sure you have the 64 bit version if your system is 64 bit
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#2067 [21:32] <Hellomyname_is_> Java is installed
#2068 [21:33] <CubeTheThird> Hellomyname_is_, let's quickly test. Can you open cmd?
#2069 [21:33] * diego_ [diego_@notlogged] has joined #minecrafthelp
#2070 [21:33] <diego_> minecraft
#2071 [21:33] <diego_> i have a question
#2072 [21:33] <diego_> i buy minecraft
#2073 [21:33] <Hellomyname_is_> CMD opened
#2074 [21:33] <CubeTheThird> diego_, just ask the question
#2075 [21:34] <CubeTheThird> Hellomyname_is_, run this command: java -version
#2076 [21:34] <diego_> in minecraft
#2077 [21:34] <Hellomyname_is_> Okay
#2078 [21:34] <Hellomyname_is_> I ran it
#2079 [21:34] <diego_> i don't understand
#2080 [21:34] * Jumla [Jumla@notlogged] has quit. (Ping timeout: 195 seconds)
#2081 [21:34] <CubeTheThird> Hellomyname_is_, did it tell you the command doesn't exist?
#2082 [21:35] <Hellomyname_is_> No. It told me I have Java version 1.8.0_60
#2083 [21:35] <CubeTheThird> Hellomyname_is_, ok. Does it say 64 bit in the message?
#2084 [21:35] <CubeTheThird> oh.. wait nvm
#2085 [21:35] <CubeTheThird> you have 32 bit windows
#2086 [21:35] <CubeTheThird> Hellomyname_is_, ok. Normally, by double-clicking a .jar in that case should run it
#2087 [21:36] * diego [diego@notlogged] has quit. (Ping timeout: 204 seconds)
#2088 [21:36] <Hellomyname_is_> But im my case it opens with WinRAR
#2089 [21:36] <diego_> where i put that command
#2090 [21:36] <diego_> i have a mac
#2091 [21:36] <CubeTheThird> diego_, only messages with your name are for you
#2092 [21:37] <CubeTheThird> Hellomyname_is_, hmm. Right-click and see if "Open As" has a java option
#2093 [21:37] <CubeTheThird> or.. Open With?
#2094 [21:37] <diego_> ok i dont understand can you repeat
#2095 [21:38] <CubeTheThird> diego_, I haven't told you anything. Please ask your question
#2096 [21:38] <diego_> plase
#2097 [21:38] <diego_> ok
#2098 [21:38] <diego_> i have minecraft premium
#2099 [21:38] <Hellomyname_is_> Yep it had an option for SE Binary and it opened as a prgram. Thanks. You're a real help.
#2100 [21:38] <CubeTheThird> ah good
#2101 [21:39] <diego_> noo
#2102 [21:39] <diego_> i have minecraft premium???
#2103 [21:39] <diego_> mi name is AQUAKINGHT
#2104 [21:40] <CubeTheThird> diego_, ok. I can confirm that is registered
#2105 [21:40] <CubeTheThird> diego_, and you changed it today from 10PIFU10, correct?
#2106 [21:40] <diego_> yes
#2107 [21:40] * GFeefeg [GFeefeg@notlogged] has joined #minecrafthelp
#2108 [21:40] <CubeTheThird> diego_, so what's your question
#2109 [21:40] <diego_> and i have the voucher of the pay
#2110 [21:41] <GFeefeg> hey guys, can someone help me with setblock command. I need to know how to set a unknown block to air at the coordinates /setblock -576 65 -4905
#2111 [21:41] <CubeTheThird> GFeefeg, should just be /setblock -576 65 -4905 air
#2112 [21:41] <diego_> is a public chat???
#2113 [21:42] <CubeTheThird> diego_, yes
#2114 [21:42] <diego_> uuuuuuuyyyyy
#2115 [21:42] <CubeTheThird> diego_, what is the problem?
#2116 [21:42] <diego_> i don,t like the publics chats
#2117 [21:42] <diego_> but is ok
#2118 [21:42] <CubeTheThird> diego_, no, I mean what do you need help with
#2119 [21:43] <diego_> bye thankyou
#2120 [21:44] <GFeefeg> Thank you CubeTheThird , it worked
#2121 [21:47] * diego_ [diego_@notlogged] has quit. (Ping timeout: 204 seconds)
#2122 [21:49] <Hellomyname_is_> diego was one weird egg...
#2123 [21:51] <CubeTheThird> probably didn't help they couldn't speak good English
#2124 [21:52] <Hellomyname_is_> Probably not.
#2125 [21:53] <CubeTheThird> they said so actually "<diego> im i don't speak in english ok"
#2126 [21:53] <CubeTheThird> you may not have been here then
#2127 [21:54] <urielsalis> Looks like spanish speaker
#2128 [21:54] * urielsalis was too late :/
#2128 [21:54] * CubeTheThird gives urielsalis a cookie
#2128 [21:55] * urielsalis gives CubeTheThird a cake
#2128 [21:55] <CubeTheThird> :3
#2129 [21:55] <CubeTheThird> well there goes my diet
#2130 [21:55] * mattym steals all the sweets and runs
#2130 [21:55] <urielsalis> :(
#2131 [21:56] <CubeTheThird> oh darn. That laxative filled cookie was for urielsalis
#2132 [21:56] <CubeTheThird> oh wells
#2133 [21:57] * urielsalis goes away for 20 more minutes
#2133 [21:57] <mattym> years of enjoying milk and being lactose intolerant, laxitives have little to no effect
#2134 [21:59] * Beambeam [Beambeam@notlogged] has joined #minecrafthelp
#2135 [22:01] * Meli1 [Meli1@notlogged] has joined #minecrafthelp
#2136 [22:02] * diego [diego@notlogged] has joined #minecrafthelp
#2137 [22:03] <diego> i have a crad gift
#2138 [22:03] <diego> crad sorry
#2139 [22:03] <CubeTheThird> what?
#2140 [22:03] <Meli1> hey
#2141 [22:03] <CubeTheThird> hello Meli1
#2142 [22:03] <urielsalis> diego, español?
#2143 [22:03] <diego> si
#2144 [22:03] <Meli1> http://paste.ubuntu.com/12694798/
#2145 [22:03] <urielsalis> diego, cual es el problema? :)
#2146 [22:03] <diego> quien eres
#2147 [22:03] <CubeTheThird> Meli1, one moment
#2148 [22:04] <urielsalis> diego, urielsalis
#2149 [22:04] <diego> eres del soporte de minecraft
#2150 [22:04] <CubeTheThird> Meli1, try download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#2151 [22:04] <urielsalis> diego, en este canal somos todos voluntarios
#2152 [22:04] <Meli1> okey
#2153 [22:04] <Meli1> tanks
#2154 [22:04] <urielsalis> diego, podemos ayudar en algunas cosas, y redirigirte si no podemos :)
#2155 [22:04] <diego> eeeh tengo una tarjeta de regalo y no funciona
#2156 [22:05] <urielsalis> diego, conoces a alguien que hable ingles?
#2157 [22:05] <diego> pero si yo hablo ingles
#2158 [22:05] <urielsalis> diego, porque por ese problema vas a tener que enviar un email a Mojang
#2159 [22:05] <urielsalis> ??> diego mojang/email
#2160 [22:05] <Absol> diego: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2161 [22:05] <Absol> diego: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2162 [22:06] <diego> por que no me funciona la tarjeta no se que pasa sale que no funciona
#2163 [22:07] <diego> pongo el nomero y no funciona
#2164 [22:07] <urielsalis> diego, nosotros no tenemos acceso a esa informacion, los unicos que la tienen es Mojang. Vas a tener que enviarles un email a ellos llenando todos los datos del link que te mande
#2165 [22:08] <diego> no importa lo sulusione gracias (mayusculas ese fue el error)
#2166 [22:08] <urielsalis> diego, no hay problema :)
#2167 [22:08] <diego> gracias chao
#2168 [22:08] <urielsalis> o/
#2169 [22:09] <diego> no no espera
#2170 [22:09] <diego> es pocible cambiar mi nombre
#2171 [22:09] * Beambeam [Beambeam@notlogged] has quit. (Ping timeout: 204 seconds)
#2172 [22:10] <urielsalis> diego, si, tenes que iniciar sesion en mojang.com, ir a https://account.mojang.com/me y hacer click en Change al lado de tu nombre
#2173 [22:11] <diego> mi nombre era 10PIFU10 y lo cambie AQUAKINGHT y queria que fuera AQUAKNIGHT
#2174 [22:11] <urielsalis> diego, si lo cambiaste recientemente vas a tener que esperar 30 dias
#2175 [22:11] <diego> lo se
#2176 [22:11] <diego> ):
#2177 [22:11] <diego> es posible que fuera ahora
#2178 [22:12] <diego> porfavor):
#2179 [22:12] <urielsalis> diego, no que yo sepa
#2180 [22:12] <diego> que
#2181 [22:13] <diego> como no entendi
#2182 [22:13] * Pyour [Pyour@notlogged] has joined #minecrafthelp
#2183 [22:13] <diego> porfavor no se puede cambiar
#2184 [22:13] <urielsalis> diego, que no se puede cambiar el nombre sin esperar los 30 dias
#2185 [22:13] <diego> ):
#2186 [22:14] * cris_mendoza [cris_mendoza@notlogged] has joined #minecrafthelp
#2187 [22:14] <diego> okkkk ): ): ): ): ):
#2188 [22:14] * Reckr [Reckr@notlogged] has joined #minecrafthelp
#2189 [22:14] <diego> que mal bueno no importa grasias mojan sois los mejores
#2190 [22:14] <cris_mendoza> what
#2191 [22:14] <Pyour> Hey guys, I can't launch Minecraft and I'm not sure what to do, I got told to paste the url for my details so here it is: http://paste.ubuntu.com/12701495/ can someone have a look at it and tell me what is wrong?
#2192 [22:15] <urielsalis> hi cris_mendoza
#2193 [22:15] <urielsalis> Pyour, one moment
#2194 [22:15] <cris_mendoza> ok
#2195 [22:15] <Pyour> thank you urielsalis
#2196 [22:15] <diego> thankyou mojang
#2197 [22:15] <cris_mendoza> heres the link http://paste.ubuntu.com/12701490/
#2198 [22:15] <urielsalis> Pyour, download and install https://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#2199 [22:15] <diego> you are the best
#2200 [22:15] <Reckr> Hi, I need help with something. Minecraft/Twitch won't let me stream on Twitch when I already migrated my account to Mojang and binded my mojang account and twitch account. Please help. :(
#2201 [22:15] <urielsalis> diego, de nada :)
#2202 [22:16] <urielsalis> ??> Reckr login/relog
#2203 [22:16] <urielsalis> ??> Reckr account/relog
#2204 [22:16] <Reckr> I tried that already.
#2205 [22:16] <Reckr> It did not work.
#2206 [22:16] <diego> sois los mejores mojan 9:
#2207 [22:16] <diego> (:
#2208 [22:16] <Reckr> ?
#2209 [22:16] <urielsalis> cris_mendoza, download and install https://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#2210 [22:16] <urielsalis> Reckr, one moment
#2211 [22:16] <cris_mendoza> ok
#2212 [22:16] <Reckr> Ok.
#2213 [22:16] <urielsalis> Reckr, what happens when you try?
#2214 [22:17] <Reckr> It just tells me to migrate my account, even though I did already.
#2215 [22:17] <Pyour> thank you urielsalis
#2216 [22:17] <Pyour> once again :)
#2217 [22:17] <urielsalis> Reckr, you login with your email?
#2218 [22:18] <Reckr> Yes.
#2219 [22:18] <urielsalis> Reckr, what is your username?
#2220 [22:18] <Reckr> Minecraft username?
#2221 [22:18] <urielsalis> Reckr, yes
#2222 [22:18] <Reckr> Reckr. Lol.
#2223 [22:18] <cris_mendoza> urielsalis, what do i download
#2224 [22:18] <urielsalis> Reckr, yup, it says its migrated from here
#2225 [22:19] <Reckr> Ok.
#2226 [22:19] <urielsalis> Reckr, I dont want to be that type of guy, but did you try to close the launcher and open it again?
#2227 [22:19] <Reckr> Yes.
#2228 [22:19] <urielsalis> cris_mendoza, catalyst
#2229 [22:20] <urielsalis> Reckr, how long ago did you migrated your account?
#2230 [22:20] <cris_mendoza> ok
#2231 [22:20] <Reckr> It has been migrated for a long time actually. I think, when I bought Minecraft it was already a mojang account.
#2232 [22:21] <urielsalis> Reckr, so, you can login fine?. Where does the error message shows?
#2233 [22:22] <Reckr> Yea I can login fine. The message shows when I press F6 which is what I use (or trying to use) when streaming on Twitch.
#2234 [22:22] <urielsalis> ??> Reckr win/reinst
#2235 [22:22] <Absol> Reckr: You may need to reinstall the locally installed files that Minecraft puts into place.
#2236 [22:23] <Absol> Reckr: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2237 [22:23] <cris_mendoza> urtelsalis, i cant login my account on minecraft iy say it might be modded i cant run my minecraft
#2238 [22:23] <Reckr> Ok. Thanks.
#2239 [22:23] <urielsalis> cris_mendoza, are you using the original launcher?
#2240 [22:23] <urielsalis> cris_mendoza, (no modded ones like ftb, tekkit, etc)
#2241 [22:23] <cris_mendoza> wait ill check
#2242 [22:24] <cris_mendoza> urielsalis im using the 1.6.44 i cant login my account
#2243 [22:24] <Reckr> So I delete everything except the saves folder?
#2244 [22:25] <urielsalis> Reckr, correct
#2245 [22:25] <Reckr> Ok. Thanks.
#2246 [22:25] <urielsalis> cris_mendoza, can you take a screenshot of the error?
#2247 [22:25] <cris_mendoza> ill be back
#2248 [22:25] <cris_mendoza> i dunno how to screnshot
#2249 [22:26] <urielsalis> cris_mendoza, you can use somethign like greenshot or gyazo, or just press Impr PetSis and paste it to paint
#2250 [22:26] <urielsalis> cris_mendoza, then you upload that to imgur.com and give me the link
#2251 [22:26] <cris_mendoza> wait what
#2252 [22:27] <cris_mendoza> i dont understand that
#2253 [22:27] <cris_mendoza> im just a kid
#2254 [22:27] <cris_mendoza> i am not that advanced
#2255 [22:28] <cris_mendoza> ill talk to younlater
#2256 [22:29] <Reckr> Why not you take a picture of it on your phone and share it.
#2257 [22:30] <cris_mendoza> lel no phone only laptop
#2258 [22:30] * urielsalis [urielsalis@notlogged] has quit. (Read error: Connection reset by peer)
#2259 [22:30] <Reckr> What about you do I think it's ctrl+F5 or something like that
#2260 [22:30] <cris_mendoza> ok
#2261 [22:31] <cris_mendoza> doesnt work
#2262 [22:32] <cris_mendoza> wheres urielsalis
#2263 [22:32] * Pyour [Pyour@notlogged] has quit. (Ping timeout: 204 seconds)
#2264 [22:32] * Jumla [Jumla@notlogged] has joined #minecrafthelp
#2265 [22:32] <cris_mendoza> hello
#2266 [22:32] <Reckr> It works now thanks!
#2267 [22:33] <cris_mendoza> wow
#2268 [22:33] <cris_mendoza> mine still not
#2269 [22:33] <Reckr> I'm going to stream on twitch now! ^.^
#2270 [22:33] <cris_mendoza> :{
#2271 [22:33] <cris_mendoza> bye
#2272 [22:34] <cris_mendoza> mcpe 0.13.1 is not real
#2273 [22:35] * Jumla_ [Jumla_@notlogged] has quit. (Ping timeout: 378 seconds)
#2274 [22:37] * Chromaryu [Chromaryu@notlogged] has quit. (Quit: "Mind System Restarting!")
#2275 [22:38] * Chromaryu [Chromaryu@notlogged] has joined #minecrafthelp
#2276 [22:42] * Steve [Steve@notlogged] has joined #minecrafthelp
#2277 [22:42] <Steve> I cannot log into the minecraft website, Feed the beast pack, but the game launches fine. what is wrong with my account?
#2278 [22:43] <Anna> Steve: the minecraft.net website?
#2279 [22:43] <Steve> correct
#2280 [22:44] <cris_mendoza> ello
#2281 [22:44] * Pyour [Pyour@notlogged] has joined #minecrafthelp
#2282 [22:44] <Steve> I converted to a mojang account yesterday, and all its been is headaches
#2283 [22:45] <Anna> Steve: try logging in with your email instead of your username
#2284 [22:45] <Steve> I tried to send my email account the password via "forgot login" or "forgot password" but nothing has sent yet
#2285 [22:45] <Steve> ive tried logging in with both user name and password
#2286 [22:46] <Steve> and email
#2287 [22:46] <Anna> and you haven't got any emails?
#2288 [22:46] <Steve> no emails
#2289 [22:46] <Anna> ??> Steve account/retrieve-name
#2290 [22:46] <Absol> Steve: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#2291 [22:47] <Anna> try that
#2292 [22:47] <Steve> tried it, nothing sent
#2293 [22:47] <Anna> also check your email's spam folders incase they end up there.
#2294 [22:47] <Steve> i know its linked to this email
#2295 [22:47] <Anna> or other emails
#2296 [22:47] * lansiir [lansiir@notlogged] has quit. (Quit: *pouf*)
#2297 [22:47] <Steve> nothing in other folders
#2298 [22:48] <Anna> hm. What is your username?
#2299 [22:49] <Steve> the old username was ziplock189
#2300 [22:49] <Anna> old? What is the current one?
#2301 [22:49] <Anna> .mc ziplock189
#2302 [22:49] <PangeaBot> [ziplock189/74767221-b0ba-41c1-9da4-50c753a8c645]: PAID: 03true | MIGRATED: 03true
#2303 [22:49] * cris_mendoza [cris_mendoza@notlogged] has quit. (Ping timeout: 204 seconds)
#2304 [22:49] <Steve> same account, but the email should now be linked to sag1703@rit.edu
#2305 [22:50] <Anna> It says it is migrated, so should be.
#2306 [22:50] <Steve> but it wont log in or send emails to the account, so idk whats going on
#2307 [22:50] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2308 [22:52] * Meli1 [Meli1@notlogged] has quit. (Quit: Web client closed)
#2309 [22:52] * Pyour [Pyour@notlogged] has quit. (Ping timeout: 204 seconds)
#2310 [22:52] <Steve> any other ideas? any way to confirm ziplock189 is linked to sag1703@rit.edu?
#2311 [22:53] <mattym> Steve, Put that email in the retrievename link
#2312 [22:53] <mattym> Steve, It may take a little time for the email to arrive
#2313 [22:53] <Steve> a while, like over 20 min?
#2314 [22:54] <mattym> sometimes
#2315 [22:55] <mattym> Steve, You said you can log into the game launcher with no problems?
#2316 [22:55] <Steve> yes
#2317 [22:55] <mattym> Steve, Did you try the same login details at account.mojang.com/me ?
#2318 [22:57] <Steve> hold on, its no longer working on the launcher
#2319 [22:57] <mattym> Steve, What error does it give you?
#2320 [22:57] <Steve> any way this account just went on hold
#2321 [22:57] <Steve> invalid credentials
#2322 [22:57] <mattym> Steve, And on the website?
#2323 [22:58] <Steve> similar message
#2324 [22:58] <mattym> Steve, You likely triggered the lockout system.
#2325 [22:58] <Steve> the account works under the old username (ziplock189)
#2326 [22:58] <mattym> Steve, Dont attempt to log in at all for 3 hours. After that attempt to log in as you normally would
#2327 [22:58] <Steve> but using emails as it now requires with mojang, nothing works
#2328 [22:59] <Anna> ?? login/throttle
#2329 [22:59] <Absol> login/throttle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#2330 [22:59] <Absol> login/throttle: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2331 [23:00] <Steve> the account isnt locked out tho, if I use the pulldown and select the username login, it logs in fine still
#2332 [23:00] <Steve> if I select to enter my info myself, it locks
#2333 [23:00] <mattym> Steve, pulldown where?
#2334 [23:00] <Steve> in the launcher, the login is saved
#2335 [23:01] <mattym> Steve, thats just info saved in the launcher, its not actally logged int
#2336 [23:01] <mattym> Steve, As you were told. Wait 3 hours without attempting a log in at all. After that time log in as you normally would with the email and password
#2337 [23:01] <Steve> but that will allow the account to log in?
#2338 [23:03] <Steve> Well, I can ignore the account until tomorrow and hope this all goes away. Ive got work in the morning anyways, I was just hoping I could get some of this to work tonight
#2339 [23:06] <Steve> Ok, I give up until tomorrow. Thanks, sometimes software just sucks
#2340 [23:06] * BlackReaper09 [BlackReaper09@notlogged] has joined #minecrafthelp
#2341 [23:07] <BlackReaper09> Hey for some reason i can open and play minecraft it keeps coming up as a driver error
#2342 [23:08] * Steve [Steve@notlogged] has quit. (Quit: Web client closed)
#2343 [23:08] <BlackReaper09> can anyone help me with this issure
#2344 [23:08] <BlackReaper09> issue
#2345 [23:08] <Pangea> BlackReaper09, do you have a dxdiag report?
#2346 [23:09] <BlackReaper09> http://paste.ubuntu.com/12701737/
#2347 [23:10] <Pangea> BlackReaper09, download and install http://www.nvidia.com/Download/driverResults.aspx/89879/en-us
#2348 [23:11] <BlackReaper09> ok im doing that now
#2349 [23:17] * Jumla [Jumla@notlogged] has quit. (Ping timeout: 378 seconds)
#2350 [23:17] * andres [andres@notlogged] has joined #minecrafthelp
#2351 [23:18] <andres> hello??
#2352 [23:18] <Anna> hi andres, if you have a problem or question, just ask
#2353 [23:19] <andres> I can spend the link to protect my minecraft premium account
#2354 [23:19] <andres> please
#2355 [23:19] <Pangea> andres, what do you mean
#2356 [23:20] <andres> security questions
#2357 [23:20] * Jumla [Jumla@notlogged] has joined #minecrafthelp
#2358 [23:22] * CptRageToaster [CptRageToaster@notlogged] has quit. (Ping timeout: 206 seconds)
#2359 [23:22] <andres> hi ??
#2360 [23:23] <BlackReaper09> Pangea it worked thank you for your help
#2361 [23:23] <Pangea> no problem
#2362 [23:23] <Pangea> andres, what about security questions?
#2363 [23:24] * Hellomyname_is_ [Hellomyname_is_@notlogged] has quit. (Quit: Web client closed)
#2364 [23:24] <andres> to protect my account
#2365 [23:24] <andres> I want the link
#2366 [23:25] * PrimitiveArc [PrimitiveArc@notlogged] has joined #minecrafthelp
#2367 [23:26] <PrimitiveArc> dose any one have any info. on the new windows 10 edition of minecraft. i am having some crafting recipe issues?
#2368 [23:27] * Clock1 [Clock1@notlogged] has joined #minecrafthelp
#2369 [23:28] <Pangea> PrimitiveArc, what issues
#2370 [23:28] <Pangea> andres, https://help.mojang.com/customer/en/portal/articles/797301-account-security-questions
#2371 [23:29] <PrimitiveArc> Well i can't seem to make a despinser, and i had to use the boat recipe from the PE to get a water vessal. Would all of the recipes be like that?
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#2373 [23:30] * CptRageToaster [CptRageToaster@notlogged] has joined #minecrafthelp
#2374 [23:30] <mattym> PrimitiveArc, As currently the Windows 10 Edition is based of of Minecraft PE, yes if you have a recipe issue check the PE recipe
#2375 [23:30] <mattym> PrimitiveArc, Also if the block/item is not available in PE yet, its most likely not in Windows 10 Edition
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#2377 [23:31] <PrimitiveArc> Ok so the windows 10 version dose not go by the other version of PC minecraft recipes?
#2378 [23:31] <mattym> PrimitiveArc, No, it goes by Minecraft PE recipes
#2379 [23:34] <PrimitiveArc> Alright, that answers that. One more question. My F3 button is not doing anything in the game. Would that be a bug or somthing wrong with my download? If so how can i fix that?
#2380 [23:35] <Pangea> most likely unimplemented; again, pocket edition-like
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#2382 [23:35] <mattym> PrimitiveArc, Yeah, not something thats in that version
#2383 [23:35] * Seph491 [Seph491@notlogged] has joined #minecrafthelp
#2384 [23:36] <Seph491> Hello, I seem to be having an issue that I tried to log in and I forgot my password. I went and did forgot password and reset the password but the new password is not working any advice?
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#2386 [23:37] <PrimitiveArc> Well dang it. Ok well i will just keep hopeing that htey give it some updates to make it more like the PC version. have you heard anything about that? Or do you think they will stick to more of the PE style?
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#2390 [23:41] <Pangea> probably PE PrimitiveArc
#2391 [23:41] <mattym> PrimitiveArc, I believe the plan to make all versions closer to the PC version, but there are details on when or what will be changed
#2392 [23:43] <PrimitiveArc> Ok thank you Pangea and Mattym for your help, Mattym what would be the best way of keeping up with the latest new about any updates?
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#2394 [23:44] <mattym> PrimitiveArc, The forums keep up to date with major news, thats always a good place to check
#2395 [23:44] <mattym> PrimitiveArc, The mojang site itself is also a good source.
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#2398 [23:46] <Seph491> Could there be a time it takes before a new password is applied to an account or is there server issues going on?
#2399 [23:46] <PrimitiveArc> Ok thanks agian guys. Y'all have a good night/day.
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#2401 [23:47] <mattym> Seph491, What does it say when you attempt to log in on the launcher?
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#2403 [23:48] <lyeon> Buenas noches alguien me puede ayudar !
#2404 [23:48] <Seph491> Sorry your username or password is incorrect InvalidCredentialsException: Invalid Credentials
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#2406 [23:48] <mattym> Seph491, And what happens if you try to log in at account.mojang.com/me ?
#2407 [23:49] <mattym> ??> lyeon lang/es
#2408 [23:49] <Absol> lyeon: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2409 [23:49] <Seph491> Unknown email address or password
#2410 [23:49] <mattym> ??> Seph491 login/throttle
#2411 [23:49] <Absol> Seph491: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access.
#2412 [23:49] <Absol> Seph491: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2413 [23:50] <mattym> Seph491, Do what Absol said, wait 3 hours without attempting to log in. Then try to log in with the new password you already set
#2414 [23:50] <Seph491> Thank you
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#2418 [23:55] <Wavious> I need help resetting my minecraft security questions, because i have simply forgotten!
#2419 [23:55] <lyeon> I have a problem starting minecraft, recently upgraded to Windows 10, when you try to open it says, lack of update graphics drivers and when I try to update tells me that are already updated
#2420 [23:55] <mattym> lyeon, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2421 [23:56] <lyeon> ok
#2422 [23:56] <mattym> Wavious, Did try anything to reset them yet?
#2423 [23:56] <Wavious> i cant find the link to reset them
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#2426 [23:57] <lyeon> http://paste.ubuntu.com/12701851/
#2427 [23:57] <Wavious> do you have a link i can use to reset them??
#2428 [23:57] <mattym> Wavious, What happens if you go here account.mojang.com/me/changeSecretQuestions
#2429 [23:57] <mattym> lyeon, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2430 [23:58] <Wavious> it says this "To reset your security questions you need to contact customer support through our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID."
#2431 [23:59] <lyeon> OK mattym thank you very much
#2432 [23:59] <mattym> ??> Wavious mojang/email
#2433 [23:59] <Absol> Wavious: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2434 [23:59] <Absol> Wavious: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2435 [23:59] <mattym> Wavious, YOu will need to fill out the form Absol linked
#2436 [23:59] <Wavious> ok
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