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#8 [00:10] <DrAvoido> Hello, im looking for some help
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#12 [00:27] <Justin_> Hello?
#13 [00:28] <Justin_> I cant log into any of my minecraft accounts on minecraft.net i need help
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#18 [00:36] * _CoOwner_ [_CoOwner_@notlogged] has joined #minecrafthelp
#19 [00:36] <_CoOwner_> Hello
#20 [00:36] * ExoKruzer_ [ExoKruzer_@notlogged] has joined #minecrafthelp
#21 [00:37] <_CoOwner_> I need some assistance
#22 [00:37] <_CoOwner_> Is this where I go to find some?
#23 [00:37] <_CoOwner_> Please help?
#24 [00:38] <_CoOwner_> Help .. <3
#25 [00:38] <_CoOwner_> Ok
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#28 [00:39] <_CoOwner_> Well Someone has accessed my account and they have changed the password and email adress How do i get my account back ? I have tried changing the pass but it won't allow me .II have the code for the MineCraft account but can't access the user please help!
#29 [00:40] <tyteen4a03> ??> _CoOwner_ account/hacked
#30 [00:40] <Absol> _CoOwner_: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#31 [00:40] <Absol> _CoOwner_: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#32 [00:41] <_CoOwner_> What is transaction ID ?
#33 [00:41] <_CoOwner_> I'm new to this so i don't know much
#34 [00:42] <tyteen4a03> _CoOwner_, when and how did you pay for Minecraft?
#35 [00:42] <_CoOwner_> 4 days ago , With a gift card , which you use a code
#36 [00:42] <tyteen4a03> _CoOwner_, the Gift Card code is your Transaction ID
#37 [00:42] <_CoOwner_> Ok
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#39 [00:47] <_CoOwner_> I Understand but i don't know where to go after you get to the what is a transaction id page
#40 [00:47] <_CoOwner_> https://help.mojang.com/customer/portal/articles/361380
#41 [00:47] <tyteen4a03> _CoOwner_, the Gift Card code is your Transaction ID
#42 [00:47] <tyteen4a03> _CoOwner_, just supply your gift card code when contacting Mojang
#43 [00:47] <_CoOwner_> How do i contact Mojang?
#44 [00:47] <Bigbugs3164> Hello I'm Misaki and I need help with updating the graphics on my minecraft game. The game log states that my some of my graphic drives are outdated, but my Intel scanner is saying the opposite of that. Some please help me find a solution.
#45 [00:48] <_CoOwner_> I found it
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#49 [00:49] <tyteen4a03> ??> Bigbugs3164 win/dxdiag
#50 [00:49] <Absol> Bigbugs3164: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#51 [00:49] <Bigbugs3164> Thank you, I'll see if it works.
#52 [00:50] * spidergamerpro [spidergamerpro@notlogged] has joined #minecrafthelp
#53 [00:51] <Bigbugs3164> I've already followed these instructions, and that's also why I'm here.
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#62 [00:54] <OfficiallyBatman> I have run out of memoty. Help please :(
#63 [00:54] <_CoOwner_> I sent it
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#65 [00:54] <OfficiallyBatman> Memory I mean
#66 [00:55] <_CoOwner_> Are they able to get it back thou?
#67 [00:55] <OfficiallyBatman> I don't know how to fix it
#68 [00:56] <OfficiallyBatman> Heeeeeeeeeeeeeelp me with memory please
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#74 [00:58] <_CoOwner_> Because i have the ID Can i get it back?
#75 [00:59] <OfficiallyBatman> Apparently my MineCraft has run out of memory. I have no clue how to fix it because everything I try from websites doesn't work. Help?
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#77 [01:07] <tyteen4a03> _CoOwner_, yes
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#81 [01:20] <_CoOwner_> How long does it take , I am patient i just want to know roughly?
#82 [01:20] <_CoOwner_> For them to reply
#83 [01:21] <tyteen4a03> _CoOwner_, about 5 business days
#84 [01:21] <_CoOwner_> Okay
#85 [01:21] <_CoOwner_> Thx
#86 [01:25] * iepicxd [iepicxd@notlogged] has joined #minecrafthelp
#87 [01:26] <iepicxd> Is there any way to find out when I purchase Minecraft outside of going to account settings? Because it only shows when I registered with Mojang (2 days ago)
#88 [01:27] <tyteen4a03> iepicxd, usually you purchase Minecraft with the creation of a Mojang account
#89 [01:27] <tyteen4a03> iepicxd, if you paid with PayPal, it will show up on your PayPal account history too
#90 [01:28] <iepicxd> I'm talking about years ago
#91 [01:28] <iepicxd> Alpha times - 2010
#92 [01:29] <tyteen4a03> iepicxd, your credit card statement unfortunately; what do you need this for?
#93 [01:29] <iepicxd> Just wondering mostly, and thanks, was hoping there was some other way outside of the actual statement but oh well I guess.
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#101 [01:41] * RoboTechmo [RoboTechmo@notlogged] has joined #minecrafthelp
#102 [01:42] <RoboTechmo> i cant login into ym minecraft account
#103 [01:42] <tyteen4a03> ??> RoboTechmo login/throttle
#104 [01:42] <Absol> RoboTechmo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#105 [01:43] <Absol> RoboTechmo: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#107 [01:44] <RoboTechmo> yeah but first time i tryed logging in all my password, username and email were correct but it said it was incorrect
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#109 [01:46] <tyteen4a03> RoboTechmo, wait three hours, reset your password, try again
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#119 [02:10] <ColvStar> Can't remember my password and have lost access to my E-mail account associated with my account. What can I do?
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#123 [02:18] <VeggieMan3000> I have already claimed my code for Minecraft: Windows 10 Edition Beta, but when I go to redeem my code, it says "This code has already been redeemed. Get more info"
#124 [02:20] <VeggieMan3000> How can this message be presented to me if I have no already redeemed the code?
#125 [02:21] <tyteen4a03> VeggieMan3000, do other people have access to your Mojang Account?
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#127 [02:23] <tyteen4a03> VeggieMan3000, if you have further problems, email Mojang Support:
#128 [02:23] <tyteen4a03> ??> VeggieMan3000 account/send-email
#129 [02:23] <Absol> VeggieMan3000: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#130 [02:23] <Absol> VeggieMan3000: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#131 [02:23] * lolducks1994 [lolducks1994@notlogged] has joined #minecrafthelp
#132 [02:24] <lolducks1994> I am having trouble with downloading a free mincraft server
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#135 [02:25] <gail> hi, my 7 year old is playing with minecraft pocket. I've had to put in my Amazon play password. will she be able to buy modules without me knowing?
#136 [02:27] * techno156 [techno156@notlogged] has joined #minecrafthelp
#137 [02:27] <tyteen4a03> gail, there are no IAPs in Minecraft PE
#138 [02:28] * fjd [fjd@notlogged] has joined #minecrafthelp
#139 [02:30] <gail> iaps? have I bought the wrong one?
#140 [02:30] <tyteen4a03> gail, IAP = In-app purchases
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#142 [02:32] <gail> then why ask for my Amazon password to play the game?
#143 [02:32] <tyteen4a03> gail, that is a question for the Amazon support team
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#145 [02:32] <gail> do u have to put a password in?
#146 [02:33] <tyteen4a03> gail, I've never used an amazon tablet before, so I don't know
#147 [02:33] <fjd> Recently installed Windows10. Now installed Minecraft. This gives a "Pixel Format Not accelerated" error. Followed the instructions. Ran dxdiag resulting in http://pastebin.ubuntu.com/12840356/ Went to https://downloadcenter.intel.com/product/81507 to check for driver. Found nothing. Please help.
#148 [02:33] <tyteen4a03> gail, chances are it wants you to confirm the purchase of the game
#149 [02:33] <tyteen4a03> fjd, your GPU is not supported in Windows 10; either downgrade to Windows 7 or get a new computer
#150 [02:34] <tyteen4a03> ??> fjd win/downgrade
#151 [02:34] <Absol> fjd: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#152 [02:37] <fjd> tyteen4a03, Absol, thanks guys, was hoping for other solutions, but fine, if this is the only solution, i will downgrade. Thanks again
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#155 [02:41] <Haydon_Hughes> my minecraft keeps oncrashing and i dont know why?
#156 [02:41] <Haydon_Hughes> http://paste.ubuntu.com/12840409/
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#159 [02:44] <Guest89159> i have a problem, how do i fix the java.lang.NullPointerEcxeption: Group?
#160 [02:45] <Guest89159> please help me
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#162 [02:51] <VeggieMan3000> Oh, sorry for the very late response. Thank you for your help!
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#168 [03:12] <HELPPLS> [11:09] <HELP> heyyyy i want some help(answer) [11:09] <HELP> i played version(snapshot 15w42a) 1.9 [11:09] <HELP> and i have this texture problem [11:09] <HELP> http://imgur.com/gallery/SFlKi/new [11:10] <HELP> do you know how to fix it?
#169 [03:13] <HELPPLS> ???
#170 [03:14] * sisco [sisco@notlogged] has joined #minecrafthelp
#171 [03:14] <HELPPLS> ??
#172 [03:14] <sisco> i need help
#173 [03:14] <HELPPLS> i need help also
#174 [03:14] <Superjman4> my f3 coords dont show up when i click f3 on single player and multiplayer idk what to do
#175 [03:14] <HELPPLS> superjman
#176 [03:14] <HELPPLS> you are on laptop?
#177 [03:14] <HELPPLS> or mac?
#178 [03:14] <Superjman4> ya
#179 [03:14] <Superjman4> laptop
#180 [03:14] <HELPPLS> ok then press FN+f3
#181 [03:14] <Superjman4> and it will fix?
#182 [03:14] <HELPPLS> ye
#183 [03:14] <sisco> how do i change my security questions
#184 [03:15] <HELPPLS> sisco log in to mojang
#185 [03:15] <HELPPLS> and account settings
#186 [03:15] <HELPPLS> and there u will find what u want
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#188 [03:15] <HELPPLS> Superjman4 ok?
#189 [03:15] <HELPPLS> fixed?
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#193 [03:18] <Superjman4_> when i click f3 my coords dont show up like i have all the other info but not the coords and idk how to fix it i used to have the coords but now i dont
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#196 [03:23] <sisco> how do i change my security questions
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#198 [03:26] <sisco> ???
#199 [03:26] * MeneerSquiud [MeneerSquiud@notlogged] has joined #minecrafthelp
#200 [03:26] <Andrio> sisco, if you can log in: https://account.mojang.com/me/changeSecretQuestions
#201 [03:26] <Andrio> If you can't log in, email Mojang
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#204 [03:28] <sisco> ok i will email them
#205 [03:28] <sisco> thank you
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#210 [03:36] <MeneerSquiud> == we have problem with the grapic drivers mincraft wont start - http://paste.ubuntu.com/12840569/plain/
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#215 [03:42] <MeneerSquiud> It looks like we have the last drivers from NVIDIA only Direct X functions not availible?
#216 [03:43] <MeneerSquiud> Do we need a differant graphic cart?
#217 [03:43] * hanifaghaniy [hanifaghaniy@notlogged] has joined #minecrafthelp
#218 [03:43] <Andrio> MeneerSquiud, install this driver: http://www.nvidia.com/download/driverResults.aspx/90031/en-us
#219 [03:44] <MeneerSquiud> Thank you Andrio
#220 [03:45] * airbo [airbo@notlogged] has joined #minecrafthelp
#221 [03:45] <airbo> Hello
#222 [03:45] <airbo> My minecraft crashes with a mod IDK why?
#223 [03:46] <airbo> Anyone there?
#224 [03:47] <Anna> ??> airbo mods
#225 [03:47] <Absol> airbo: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#226 [03:47] <Absol> airbo: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#227 [03:48] * Clock [Clock@notlogged] has joined #minecrafthelp
#228 [03:48] <airbo> Ok thx no prob
#229 [03:49] <airbo> Ahh seems like its not a probllem with a mod but with my drivers graphic card
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#236 [04:04] * malisagamingsis [malisagamingsis@notlogged] has joined #minecrafthelp
#237 [04:05] <malisagamingsis> when ever i click play on the minecraft launcher it takes a little while then the launcher dissapers but a crash report come up please help me
#238 [04:06] <malisagamingsis> this is the url i copied http://paste.ubuntu.com/12840756/
#239 [04:11] * nikosaektzis21 [nikosaektzis21@notlogged] has joined #minecrafthelp
#240 [04:13] <nikosaektzis21> I have a problem on minecraft. It crashes when i open it. I did what needed and it sent me here.
#241 [04:13] <nikosaektzis21> My graphic cards are not good
#242 [04:13] <malisagamingsis> me to
#243 [04:14] <nikosaektzis21> I did a report on Ubuntu Pastebin
#244 [04:14] <nikosaektzis21> How can it help me?
#245 [04:14] <Clock> malisagamingsis, try the driver here https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#246 [04:15] <Clock> nikosaektzis21, post the link to your dxdiag
#247 [04:15] <nikosaektzis21> excuse me?
#248 [04:15] <nikosaektzis21> my link of the report u mean?
#249 [04:15] <Clock> yes
#250 [04:15] <malisagamingsis> thanks clock
#251 [04:15] <nikosaektzis21> http://paste.ubuntu.com/12840794/
#252 [04:15] <nikosaektzis21> that's it
#253 [04:16] <nikosaektzis21> Could you please help me?
#254 [04:16] <Clock> one moment
#255 [04:16] <nikosaektzis21> OK
#256 [04:17] * KlugeKartoffel [KlugeKartoffel@notlogged] has joined #minecrafthelp
#257 [04:17] <Clock> nikosaektzis21, grab the driver here http://www.nvidia.com/download/driverResults.aspx/82701/en-us
#258 [04:17] <nikosaektzis21> thanx man
#259 [04:18] * KmopetentePotato [KmopetentePotato@notlogged] has joined #minecrafthelp
#260 [04:18] <nikosaektzis21> and how will I install it?
#261 [04:19] <nikosaektzis21> Clock one more answer
#262 [04:19] <nikosaektzis21> Now I will be able to play?
#263 [04:19] * aris123 [aris123@notlogged] has joined #minecrafthelp
#264 [04:19] <Clock> nikosaektzis21, just by running it
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#266 [04:20] <Clock> and yes that should do it
#267 [04:20] <nikosaektzis21> Man thanks
#268 [04:20] <nikosaektzis21> My pc sucks
#269 [04:20] <malisagamingsis> it says there isnt the minimum requirements for installing the software =(
#270 [04:20] <nikosaektzis21> Oh
#271 [04:21] <nikosaektzis21> Now i know
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#273 [04:21] <nikosaektzis21> It will be just the same thing to me right?
#274 [04:21] <nikosaektzis21> Oh man
#275 [04:21] <nikosaektzis21> malisgamingsis
#276 [04:22] <nikosaektzis21> How old is your PC?
#277 [04:22] * KmopetentePotato [KmopetentePotato@notlogged] has quit. (Ping timeout: 204 seconds)
#278 [04:22] <malisagamingsis> ahhhh its Acer and like 3 i think >_<
#279 [04:23] <nikosaektzis21> only 3 years and it isn't running minecraft??
#280 [04:23] <nikosaektzis21> omg
#281 [04:23] <malisagamingsis> yeaaaa
#282 [04:23] <nikosaektzis21> I'm sorry
#283 [04:23] <malisagamingsis> =_= its ok =_=
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#285 [04:24] <malisagamingsis> clock Please help me buddy
#286 [04:24] <malisagamingsis> it says there isnt the minimum requirements for installing the software =(
#287 [04:24] <Clock> malisagamingsis, it's actually twice as old
#288 [04:24] <malisagamingsis> Oh lol
#289 [04:24] <Clock> malisagamingsis, try this driver instead https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#290 [04:25] <malisagamingsis> thanks
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#292 [04:27] <malisagamingsis> thanks i think its working!
#293 [04:27] * clawboyjls [clawboyjls@notlogged] has joined #minecrafthelp
#294 [04:29] <clawboyjls> Hi. My friend migrated his MC account to a mojang with an e-mail. His account HAS been migrated, yet his email he used says hehas to premium mc. Any ideas? His original mc username (my username on here) can't be logged on to.
#295 [04:31] * imMattUK [imMattUK@notlogged] has joined #minecrafthelp
#296 [04:32] <Clock> ??> clawboyjls account/send-email
#297 [04:32] <Absol> clawboyjls: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#298 [04:32] <Absol> clawboyjls: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#309 [04:55] <klaus1001_> klaus24
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#326 [05:28] <TheIronGolemMech> Hi everyone, I have been trying to get our server soundpack working on my machine and even though all events are defined, the game spits out "Unable to play unknown soundEvent". The file structure of the resourcepack is assets/minecraft/sounds with the sounds.json being in assets/minecraft and the sounds being in assets/minecraft/sounds. The command I have been using is "/playsound custom.jukebox.B.BeEasy TheIronGolemMech" and
#327 [05:28] <TheIronGolemMech> I have tested this with multiple songs too, so it isn't only this one.
#328 [05:29] <TheIronGolemMech> MC version is 1.8.8
#329 [05:29] * Sarm [Sarm@notlogged] has joined #minecrafthelp
#330 [05:30] <TheIronGolemMech> Also if it helps, the resourcepack is not zipped.
#331 [05:31] * DarckcraftX [DarckcraftX@notlogged] has joined #minecrafthelp
#332 [05:32] <Sarm> I got windows 10 and now i cant launch minecraft because of the graphics card. i tried the "Fix the problem" Thingy but i didnt understand it well... how do i update my graphics card? i have Mobile Intel 4 Series Express Chipset Family and here is my dxdiag: http://paste.ubuntu.com/12841220/
#333 [05:33] <Clock> Sarm, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#334 [05:33] <TheIronGolemMech> @sarm http://www.intel.com/p/en_US/support/detect
#335 [05:33] <TheIronGolemMech> Attempt that.
#336 [05:34] <Clock> that won't find anything
#337 [05:34] * Benwager12 [Benwager12@notlogged] has joined #minecrafthelp
#338 [05:34] <TheIronGolemMech> Does anyone have any idea why my issue is happening?
#339 [05:34] <Benwager12> I have a issue of Pixel format
#340 [05:35] <Clock> Benwager12, post the link to your dxdiag
#341 [05:35] <Benwager12> Okay
#342 [05:35] <Benwager12> http://paste.ubuntu.com/12841228/
#343 [05:35] <Clock> Benwager12, your graphics card is not supported on windows 8, downgrade to windows 7 or get a new computer
#344 [05:35] * Crystal|AFK is now known as CrystalMare
#345 [05:35] <Sarm> i cantt downgrade....
#346 [05:36] <Benwager12> Is there any way I can get a new graphics card?
#347 [05:36] <Clock> Benwager12, no as you are on a laptop
#348 [05:36] <Benwager12> I am on my sisters computer by the way, My account is setup
#349 [05:36] <Benwager12> But since she is using my alternate account
#350 [05:37] <Sarm> so i cant play minecraft in this computer anymore? i dont have any hope?...
#351 [05:37] <Clock> Sarm, unless you reinstall windows 7 you cannot play the standard version of mc
#352 [05:37] <Sarm> D:
#353 [05:37] <TheIronGolemMech> You could try Windows 10 edition...
#354 [05:37] <Sarm> the time limit thingy ended
#355 [05:37] <Sarm> i cant
#356 [05:38] <Sarm> Windows 10 edition Sucks....
#357 [05:39] <TheIronGolemMech> Clock? Do you know what could cause my issue?
#358 [05:40] <Clock> TheIronGolemMech, sorry no, not into resource packs...
#359 [05:41] <Sarm> Whats your issue TheIronGolemMech ?
#360 [05:41] <TheIronGolemMech> Hi everyone, I have been trying to get our server soundpack working on my machine and even though all events are defined, the game spits out "Unable to play unknown soundEvent". The file structure of the resourcepack is assets/minecraft/sounds with the sounds.json being in assets/minecraft and the sounds being in assets/minecraft/sounds. The command I have been using is "/playsound custom.jukebox.B.BeEasy TheIronGolemMech" and
#361 [05:42] <CrystalMare> Do you have the resourcepack on the server as well ?
#362 [05:42] <CrystalMare> The server needs those assets too
#363 [05:43] <TheIronGolemMech> No, it doesnt.
#364 [05:43] <Sarm> :/
#365 [05:43] <TheIronGolemMech> Even in single player the game spits the error.
#366 [05:43] <Sarm> i dont know much about sound
#367 [05:43] * CrystalMare is now known as Crystal|AFK
#368 [05:43] <Sarm> D:
#369 [05:43] <DarckcraftX> Aiuto il mio minecraft non parete cioe ogni volta che metto play va normalmenete ma poi crasha all' istante
#370 [05:44] <Sarm> wait, you changed minecafts Assests?
#371 [05:44] <TheIronGolemMech> Resource pack, all custom sounds, no replacements.
#372 [05:44] <Sarm> Hmm
#373 [05:44] <Clock> ??> DarkChroma lang/it
#374 [05:44] <Absol> DarkChroma: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
#375 [05:44] <Sarm> try downloading a resource pack with sounds and replace their sounds
#376 [05:44] <DarkChroma> Wrong
#377 [05:44] <Clock> sry
#378 [05:44] <DarkChroma> Np :P
#379 [05:45] <Clock> ??> DarckcraftX lang/it
#380 [05:45] <Clock> ??> DarckcraftX lang/it
#381 [05:45] <Absol> DarckcraftX: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
#382 [05:45] <Benwager12> Clock
#383 [05:46] <Clock> yes
#384 [05:46] <Benwager12> Would it work if I download Windows 7 on a vm?
#385 [05:46] <Clock> don't think so
#386 [05:46] <Benwager12> I'm going to try it anyways #Rebel
#387 [05:47] <Andrio> I have tried playing Minecraft on a VM.
#388 [05:47] <Andrio> Even when it runs, the controls are unplayable.
#389 [05:47] <Sarm> but hopper.minecraft.net said that its possible to fix it in Windows 10...
#390 [05:47] <Andrio> And that was on a PC that could run the game anyway...
#391 [05:47] <Benwager12> I've played it on a vm on my computer
#392 [05:47] <Benwager12> But this is my sisters
#393 [05:48] <Clock> Sarm, not on your computer though
#394 [05:48] <Sarm> :/
#395 [05:48] <Sarm> i have no hope? even downgrading my graphics card wont work?
#396 [05:49] <TheIronGolemMech> Your "graphics card" is your CPU, its intergrated.
#397 [05:49] <Clock> Sarm, your two options are: reinstall windows 7 or get a new computer
#398 [05:49] <Sarm> D:
#399 [05:50] <Sarm> but minceraft USED to work, before windows 10 messed up the Graphics card
#400 [05:50] <DarkChroma> "before windows 10 messed up the Graphics card" then try downgrade?
#401 [05:50] * Floppyhairdude [Floppyhairdude@notlogged] has joined #minecrafthelp
#402 [05:50] <Floppyhairdude> Hello
#403 [05:50] <Sarm> I tried but failed, i need help with dat :D
#404 [05:50] <DarkChroma> Hi Floppyhairdude
#405 [05:51] <DarkChroma> ??> Sarm win/downgrade
#406 [05:51] <Absol> Sarm: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#407 [05:51] <Sarm> from intel website, i downloaded an installer, but it didnt work d:
#408 [05:51] <Floppyhairdude> I have a problem with have a problem with my account
#409 [05:51] <DarkChroma> Floppyhairdude, what kind of problem?
#410 [05:51] <Sarm> isnt there a 1-month downgrade period?
#411 [05:51] <Sarm> that finished for me
#412 [05:51] <Floppyhairdude> The current email associated with the account is no longer acessable
#413 [05:51] <DarkChroma> Sarm, are your computer OEM or not?
#414 [05:52] <Clock> ??> Floppyhairdude account/send-email
#415 [05:52] <Absol> Floppyhairdude: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#416 [05:52] <Absol> Floppyhairdude: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#417 [05:52] <Sarm> OEM?
#418 [05:52] <Floppyhairdude> Ok thanks guys
#419 [05:52] <Sarm> How do you do the red name thingy so i can reply easier :D
#420 [05:53] * DarkChroma is now known as Chromaryu
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#422 [05:56] <Sarm> ...?
#423 [05:58] <Sarm> :/
#424 [05:59] <Andrio> Sarm, who is your PC manufacturer?
#425 [05:59] <Andrio> Or was it custom built?
#426 [05:59] <Sarm> Acer
#427 [06:00] <Andrio> There you go, Chromaryu...
#428 [06:00] <Andrio> ...actually, it's in the DXDiag report.
#429 [06:01] <Sarm> <--- AFK
#430 [06:02] <Chromaryu> ty
#431 [06:02] <Chromaryu> ??> Sarm win/dxdiag
#432 [06:02] <Absol> Sarm: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#433 [06:02] <Chromaryu> ... God
#434 [06:02] <Sarm> http://paste.ubuntu.com/12841220/
#435 [06:02] <Sarm> ill be right back
#436 [06:03] <Andrio> Still, Intel 4 series graphics isn't supported on Windows 10
#437 [06:04] <TheIronGolemMech> Well, I guess I'm not going to get support here, cya!
#438 [06:05] * TheIronGolemMech [TheIronGolemMech@notlogged] has quit. (Quit: Web client closed)
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#440 [06:09] <ScaryGary> My sons Mojang account was hacked. According to him we need a transaction id to recover it. Unfortunately my paypal and bank account history only stretches back to late 2012. I'm pretty sure his account was created late 2010 och early 2011.
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#444 [06:24] <Sarm> im back
#445 [06:24] <Sarm> any News
#446 [06:26] * x_yodanis_x [x_yodanis_x@notlogged] has joined #minecrafthelp
#447 [06:27] * x_yodanis_x [x_yodanis_x@notlogged] has quit. (Client Quit)
#448 [06:27] <Sarm> :/
#449 [06:31] <Sarm> i cri every time
#450 [06:32] * imMattUK [imMattUK@notlogged] has quit. (Ping timeout: 190 seconds)
#451 [06:34] <ScaryGary> My sons Mojang account was hacked. According to him we need a transaction id to recover it. Unfortunately my paypal and bank account history only stretches back to late 2012. I'm pretty sure his account was created late 2010 och early 2011. What do I do next?
#452 [06:40] <ScaryGary> Amazing! 150+ idle nerds. Thanks a bunch.
#453 [06:40] <ScaryGary> Amazing! 150+ idle nerds. Thanks a bunch.
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#457 [06:43] <DanielNezam> Hello everyone! Before writing an email to the mojang support, I wanted to ask if there is a why that I could be told my E-Mail adress which is linked to my Minecraft Account, because I used it 1-2 years ago :(
#458 [06:43] <Andrio> ??> DanielNezam account/send-email
#459 [06:43] <Absol> DanielNezam: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#460 [06:43] * sandrohertiggmxnet [sandrohertiggmxnet@notlogged] has joined #minecrafthelp
#461 [06:43] <Absol> DanielNezam: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#462 [06:43] <Andrio> Try all email addresses you own there
#463 [06:43] <DanielNezam> The problem is i bought it on paypal 4 years ago and I cant read out the transaction ID
#464 [06:44] <Andrio> :/
#465 [06:44] <DanielNezam> Yeah.
#466 [06:45] <DanielNezam> I dont think that i will get support without the ID
#467 [06:45] * sandrohertiggmxnet [sandrohertiggmxnet@notlogged] has quit. (Client Quit)
#468 [06:45] <Andrio> Mm
#469 [06:46] <DanielNezam> IS there any offical Mojang worker here? ;)
#470 [06:46] * jakef1104 [jakef1104@notlogged] has joined #minecrafthelp
#471 [06:46] <DanielNezam> NOthing is impossible
#472 [06:46] * jakef1104 [jakef1104@notlogged] has quit. (Client Quit)
#473 [06:47] * nikosaektzis21 [nikosaektzis21@notlogged] has joined #minecrafthelp
#474 [06:47] <nikosaektzis21> hello
#475 [06:48] * nikosaektzis21 [nikosaektzis21@notlogged] has quit. (Client Quit)
#476 [06:48] <DanielNezam> Hi
#477 [06:48] <DanielNezam> I think I has an idea...
#478 [06:52] * nikosaektzis21 [nikosaektzis21@notlogged] has joined #minecrafthelp
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#482 [06:58] * Crystal|AFK is now known as CrystalMare
#483 [06:58] * nikosaektzis21 [nikosaektzis21@notlogged] has joined #minecrafthelp
#484 [06:58] <nikosaektzis21> I have a problem with graphic cards
#485 [06:59] * Allyssya [Allyssya@notlogged] has joined #minecrafthelp
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#487 [07:00] <cris005> can I get miencraft to windows 7 ?
#488 [07:00] <Allyssya> Can Someone help me?
#489 [07:00] * herrsuechtig [herrsuechtig@notlogged] has joined #minecrafthelp
#490 [07:01] <CrystalMare> ??> Allyssya ask
#491 [07:01] <Absol> Allyssya: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#492 [07:01] <Absol> Allyssya: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#493 [07:01] * Beliveingames [Beliveingames@notlogged] has joined #minecrafthelp
#494 [07:01] <Beliveingames> Hi
#495 [07:01] * cris005 [cris005@notlogged] has quit. (Quit: Web client closed)
#496 [07:02] <Beliveingames> Guys?
#497 [07:02] <Beliveingames> I need help with minecraft... Mc auto diconnects when i try to log ... HELP ME!!
#498 [07:02] <herrsuechtig> i cant play minecraft
#499 [07:03] <Allyssya> my minecraft is error , idk how to fix Its says "Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release" how to fix this?
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#502 [07:05] <Beliveingames> ANYONE?!?!?
#503 [07:05] * Zaodhondt [Zaodhondt@notlogged] has joined #minecrafthelp
#504 [07:05] <Beliveingames> Wow really helpfull
#505 [07:05] <herrsuechtig> hello?
#506 [07:05] <Beliveingames> thx guys
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#510 [07:08] <Allyssya> can someone help me to fix my minecraft "Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release" how to fix this?
#511 [07:09] <SlimShadiee> can i play minecraft with a ati radeon hd 3450 graphics card??
#512 [07:09] <Allyssya> anyone here?
#513 [07:09] * Beliveingames [Beliveingames@notlogged] has quit. (Ping timeout: 204 seconds)
#514 [07:11] <SlimShadiee> can i play minecraft with ati radeon hd 3450 graphics card??
#515 [07:12] * Allyssya [Allyssya@notlogged] has quit. (Ping timeout: 204 seconds)
#516 [07:14] <Andrio> Depends on what version of Windows you have.
#517 [07:14] <Andrio> On Windows 8.1 and up, no.
#518 [07:15] <SlimShadiee> we have windows 8.1......so do i need a new graphics card...........which one do you suggest please??
#519 [07:15] <Andrio> I don't know much about the selection; sorry.
#520 [07:16] <Andrio> Any fairly recent NVIDIA or Intel card should do.
#521 [07:16] <SlimShadiee> thank you
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#529 [07:29] <AlexoTv> can someone please help me!!!!??
#530 [07:29] <AlexoTv> when i want to join a server there comes a air massege!
#531 [07:30] <AlexoTv> nopointerexcception
#532 [07:30] <AlexoTv> : Groupp
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#535 [07:32] <AlexoTv> can someone please help me?
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#538 [07:35] * CrystalMare is now known as Crystal|AFK
#539 [07:37] * Crystal|AFK is now known as CrystalMare
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#542 [07:38] <Delvinkevin> I cant play minecraft cuz dis "AL lib: (EE) alc_cleanup: 1 device not closed Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release" how do i fix this?
#543 [07:38] <Marcus> hello, we have buy a minecraft acount and can play only the demo version.
#544 [07:39] * rpfr149 [rpfr149@notlogged] has joined #minecrafthelp
#545 [07:39] <Marcus> the Acount is ok
#546 [07:39] * Skaibae [Skaibae@notlogged] has joined #minecrafthelp
#547 [07:39] <Skaibae> Hello there
#548 [07:39] <Skaibae> Can someone please help me?
#549 [07:40] <Andrio> ??> Delvinkevin launcher/game-output
#550 [07:40] <Absol> Delvinkevin: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#551 [07:40] <Absol> Delvinkevin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#552 [07:40] <Andrio> Marcus, you sure you're using the correct email address?
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#556 [07:42] <Skaibae> For some reason, whenever I use any 1.9 snapshot, from 42a to 3~, my computer crashes when I play. It sometimes happens instantly, sometimes not. Sometimes not at all, seemingly randomly. This problem doesn't happen with any version before the snapshots. I know something bad happened because when I turn back on my computer it gives me the option to load in safe mode. I am running Windows 7.
#557 [07:43] <Delvinkevin> Absol here the text : http://paste.ubuntu.com/12842107/
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#559 [07:43] <Marcus_> where can i check that my user Name is conectet with my acount
#560 [07:44] <Skaibae> You mean MC linked with Mojang, marcus?
#561 [07:44] <Andrio> ??> Marcus_ account/retrieve-name
#562 [07:44] <Absol> Marcus_: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#563 [07:44] <Andrio> ??> Delvinkevin GPU/Intel/IG4
#564 [07:44] <Absol> Delvinkevin: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#565 [07:44] <Absol> Delvinkevin: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#566 [07:45] <Skaibae> I am not sure why my problem is happening.
#567 [07:46] <Delvinkevin> Adrio : Intel
#568 [07:46] <Andrio> mm
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#577 [07:51] <Delvinkevin> wait absol i'm still download version 1.7.2
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#579 [07:52] <lowey> need help people plese
#580 [07:52] <lowey> please
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#585 [07:54] <Delvinkevin> @Absol it work in 1.7.2..
#586 [07:55] <trellos> Greetings. Getting the following error when running Minecraft" Error: Could not find or load main class net.minecraft.client.main.Main / Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
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#588 [07:55] <trellos> OS: Win10
#589 [07:55] <trellos> Tried uninstall/reinstall
#590 [07:55] <trellos> Updated Java
#591 [07:55] <trellos> No dice. Same results each time.
#592 [07:55] <lowey> can any one help
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#595 [07:56] <lowey> i get this all the time Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
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#597 [07:56] <gui> http://paste.ubuntu.com/12842209/
#598 [07:56] <gui> pode me ajudar
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#603 [07:57] <Delvinkevin> @Absol it work in 1.7.2.. , but it not work in 1.7.10 & 1.8
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#607 [08:08] <trellos> Getting the following error when running Minecraft" Error: Could not find or load main class net.minecraft.client.main.Main / Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#608 [08:08] <trellos> Tried full uninstall/reinstall and an update of Java. No luck. Running Win 10 64 bit.
#609 [08:08] <trellos> Worked yesterday, today it doesn't.
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#613 [08:14] <Bacho100> I cannot play minecraft... Why??
#614 [08:14] <Bacho100> Can someone help me??
#615 [08:14] <Bacho100> Someone??
#616 [08:16] <trellos> Apparently this is a support room without support...
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#618 [08:17] <Bacho100> There says that the game got crashed but it has happened a lot of time and I've never play before because of this problem :/
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#621 [08:24] <trellos> Last try...
#622 [08:24] <trellos> Getting the following error when running Minecraft" Error: Could not find or load main class net.minecraft.client.main.Main / Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#623 [08:24] <trellos> Win 10 64 bit. Tried full uninstall/reinstall.
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#635 [08:30] <erwin009> ------------------ System Information ------------------ Time of this report: 10/18/2015, 15:28:07 Machine name: ERW-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: Polish (Regional Setting: Polish) System Manufacturer: Hewlett-Packard System Model: HP Pavilion dv6 Notebook PC BIOS: Default System BIOS Processor:
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#638 [08:35] <Jessycessy> I updated my computer to windows 10, now minecraft isn't loading. it's saying something about graphics drives but i don't know what to do about it...
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#644 [08:39] <victor> jogar minecraft
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#649 [08:43] <_XingStorm> Can anyone help me with Minecraft not running due to the reason of updating to Windows 10?
#650 [08:43] <zmals> hello
#651 [08:44] <_XingStorm> Anyone here?
#652 [08:44] <Chromaryu> _XingStorm: can you give me Dxdiag log?
#653 [08:44] <Chromaryu> ??> _XingStorm win/dxdiag
#654 [08:44] <Absol> _XingStorm: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#655 [08:44] <zmals> i am from greece and i cant buy the mc .. i have put 20 euros in paypal and i have buy 20 euro paysafe but nothing ... why ? when i will can buy it ?
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#658 [08:45] <_XingStorm> I did, but I am still not sure.
#659 [08:45] <zmals> i am from greece and i cant buy the mc .. i have put 20 euros in paypal and i have buy 20 euro paysafe but nothing ... why ? when i will can buy it ?
#660 [08:45] <Chromaryu> Paste link here _XingStorm
#661 [08:45] <Chromaryu> zmals: paypal can buy it.
#662 [08:45] <zmals> nop // caue i am from greece
#663 [08:46] <_XingStorm> How do I paste the link?
#664 [08:46] <_XingStorm> From here.
#665 [08:46] <_XingStorm> I have my Dxdiago opened.
#666 [08:46] <Chromaryu> ??> _XingStorm paste
#667 [08:46] <Absol> _XingStorm: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#668 [08:47] <zmals> chromaryu it says that the buy failed ..(when i put the paypal) cause greece fucked up .. we cant buy thigs from steam too
#669 [08:47] <Absol> zmals: Please keep it civil
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#671 [08:48] <hugete> si
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#674 [08:48] <_XingStorm> Can I send a picture or something?
#675 [08:48] <Chromaryu> why?
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#679 [08:52] <_XingStorm> Does this help?http://paste.ubuntu.com/12842855/
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#681 [08:53] <Chromaryu> _XingStorm: unfortunately, your graphic board does not support in Windows 10
#682 [08:54] <_XingStorm> So is there any way I can reverse it or do something to downgrade it?
#683 [08:54] <Chromaryu> You have to downgrade to win7,or buy new graphic card, or buyvnew PC
#684 [08:54] <_XingStorm> So how can I downgrade to Windows 7?
#685 [08:55] <Chromaryu> ??> _XingStorm win/downgrade
#686 [08:55] <Absol> _XingStorm: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#688 [08:57] <Nedo> Can someone help me?When i run minecraft and go into fullscreen it crashes.Any help?
#689 [08:58] <Chromaryu> ??> Nedo launcher/log
#690 [08:58] <Absol> Nedo: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#691 [08:58] <Absol> Nedo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#693 [09:00] <Nedo> http://paste.ubuntu.com/12842954/ here it is
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#695 [09:01] <alexauge3kaputt> can anyone help me with a error
#696 [09:01] <_XingStorm> Ok, so I basically have an idead of what I am doing now, and I'll be starting the process later. Thank you for the help.
#697 [09:01] <Chromaryu> Nedo, paste new launcher log, without optifine,plz?
#698 [09:01] <Nedo> K
#699 [09:01] <Chromaryu> alexauge3kaputt: what is your problem?
#700 [09:01] <Chromaryu> _XingStorm: np
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#702 [09:02] <alexauge3kaputt> wait im german im 13 and can not good english i look google
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#705 [09:03] <Sunil> hi
#706 [09:03] <alexauge3kaputt> I bought minecraft few years ago and now it's gone , I can only play demo why is it
#707 [09:04] <Nedo> http://paste.ubuntu.com/12843005/
#708 [09:04] <Nedo> There it is
#709 [09:04] <Nedo> The one without optifine
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#711 [09:04] <alexauge3kaputt> chromarya
#712 [09:05] <Chromaryu> ?
#713 [09:05] <alexauge3kaputt> have you skype
#714 [09:05] <alexauge3kaputt> i need help
#715 [09:05] <Chromaryu> ??> alexauge3kaputt scold/PM
#716 [09:05] <Absol> alexauge3kaputt: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#717 [09:07] * Chromaryu is now known as Chroma|sleep
#718 [09:07] <alexauge3kaputt> :,(
#719 [09:07] <Nedo> guys when are you gonna help me i sent you the launcher log without optifine
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#721 [09:08] <Andrio> Nedo, are you using a program called Evolve?
#722 [09:08] <Nedo> No
#723 [09:08] <alexauge3kaputt> ger??
#724 [09:08] <Andrio> Are you using any custom Windows theme?
#725 [09:08] <mel> i payed 26.95 and can't play i want my money back asap
#726 [09:09] <alexauge3kaputt> where i become help
#727 [09:09] <Nedo> No i`m just using the basic one
#728 [09:09] <Andrio> mel, what happens when you try to play?
#729 [09:09] <Nedo> The landscapes
#730 [09:09] <Andrio> Nedo, any screen recorder?
#731 [09:09] <alexauge3kaputt> where to get help
#732 [09:09] <Nedo> Nothing
#733 [09:09] <mel> it saying uuho game crashed
#734 [09:09] <Andrio> alexauge3kaputt, are you sure you're using the correct email address?
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#736 [09:10] <Andrio> ??> mel launcher/crash-log
#737 [09:10] <Absol> mel: We need to see your crash log, which appears after a crash.
#738 [09:10] <Absol> mel: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#739 [09:11] <alexauge3kaputt> yes and ich come in minecraft net purely and i play for 1 hour normal minecraft and i loged out and boom only demo
#740 [09:11] <Nedo> Andrio , I reset my computer system last month , before there was no errors but now there`s this
#741 [09:11] <mel> it won't let me copy
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#743 [09:11] <Andrio> Hm.
#744 [09:12] <Andrio> mel, right click and Copy all text doesn't work?
#745 [09:12] <mel> no
#746 [09:12] <Andrio> mel, try Ctrl+A and Ctrl+C, then
#747 [09:14] <alexauge3kaputt> everything is right I played even before 1 hour and then I wanted new skin and minecarft in profile standing until I had to buy it but then I logged me in minecraft and boom only demo
#748 [09:14] <mel> still won't work
#749 [09:14] <Andrio> ??> alexauge3kaputt account/bug/demo
#750 [09:14] <Absol> alexauge3kaputt: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#751 [09:15] <Andrio> mel, what happens when you right click on the report text?
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#753 [09:15] <mel> it highlights in blue but unable to copy
#754 [09:15] <Nedo> mel just CTRL and C
#755 [09:16] * rafaelquerois [rafaelquerois@notlogged] has joined #minecrafthelp
#756 [09:16] <mel> ---- Minecraft Crash Report ----
#757 [09:16] <Andrio> ok..
#758 [09:16] <Andrio> ??> mel paste
#759 [09:16] <Absol> mel: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#760 [09:16] <Nedo> Andrio when are you gonna help me
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#762 [09:17] <Andrio> Nedo, I'm sorry, but I'm not sure what else would cause that.
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#765 [09:17] <Nedo> Okay
#766 [09:17] * rafaelquerois [rafaelquerois@notlogged] has quit. (Client Quit)
#767 [09:17] <Nedo> But i know something that might cause it
#768 [09:18] <mel> i've done that
#769 [09:18] <Andrio> Nedo, what's that?
#770 [09:18] <Nedo> Java couldn`t install so i installed Java JDK or the developer stuff
#771 [09:19] <Nedo> I don`t exactly know what it is
#772 [09:19] <Nedo> I tried everything to install java and play minecraft and only that worket
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#774 [09:20] <mel> what do i put in poster
#775 [09:20] <Andrio> I don't think that's it.
#776 [09:20] <Andrio> Nedo, your crash was in a graphics driver, not Java
#777 [09:20] <Andrio> mel, your name; it doesn't really matter.
#778 [09:21] <Nedo> I had some problems with my graphics drivers but when i installed new ones minecraft worked
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#780 [09:21] <Nedo> Are they outdated or something
#781 [09:22] <Andrio> Could have been.
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#783 [09:22] <mel> what do i do after that
#784 [09:22] <XxMinecraftLTxX> Hello why is my skin wierd in minecraft 1.5.2
#785 [09:22] <Andrio> mel 'give us the URL the site takes you to.'
#786 [09:24] <mel> it did'nt give me a url
#787 [09:24] <tyteen4a03> XxMinecraftLTxX, Minecraft 1.5.2 is not supported by us
#788 [09:24] <Nedo> I checked now and i have the latest version of the graphic drivers
#789 [09:24] <XxMinecraftLTxX> ok so where can i get help about it?
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#798 [09:27] <Nedo> Andrio can you tell me if i can install Intel® Graphics Media Accelerator Driver, Windows 7* 64, Windows Vista* 64 if i have Intel G41 Express Chipset graphics card ?
#799 [09:27] <Andrio> mel, on the Ubuntu Pastebin post, press F6 and it should highlight the URL of that page
#800 [09:28] <Andrio> Nedo, G41 huh?
#801 [09:28] <Andrio> I believe you can, but the driver doesn't work with any version of Minecraft past 1.7.2...
#802 [09:28] <mel> http://paste.ubuntu.com/12843225/plain/
#803 [09:28] <mel> http://paste.ubuntu.com/12843225/plain/
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#805 [09:28] <Andrio> ??> mel win/DXDiag
#806 [09:28] <Absol> mel: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#807 [09:28] <Nedo> I know it`s old and bad but i can`t afford other ones
#808 [09:29] <Andrio> ._.
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#810 [09:30] <Nedo> Does it mean it`s too old to run minecraft ?
#811 [09:30] <Andrio> Only recent versions
#812 [09:30] <Nedo> I had no problems with my graphics card since i started to play it
#813 [09:30] <Andrio> mm
#814 [09:30] * JhonnyLinkGamerG [JhonnyLinkGamerG@notlogged] has quit. (Ping timeout: 204 seconds)
#815 [09:30] <Nedo> in 2013
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#819 [09:31] <mel> what does win/DXDiag mean
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#821 [09:32] <Nedo> I have 64 bit system and 4 gigs of ram
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#827 [09:32] <Andrio> mel, ignore that line
#828 [09:32] <Andrio> Just follow Absol's instructions.
#829 [09:33] <Snipershot> On my server command blocks work but they fail to work when i add @p. Like /tp 10snipershot works. but /tp @p doesn't work. Anyone know why?
#830 [09:33] <Nedo> I have other games that require a strong PC and they work just fine
#831 [09:33] <Andrio> /tp 10snipershot works?
#832 [09:33] <Snipershot> Yes but using @p doesn't
#833 [09:34] <Andrio> But there was no target.
#834 [09:34] <Snipershot> Same with effects and whispers.
#835 [09:34] <_IWreckYou_> hay
#836 [09:34] <Andrio> What output do you see on the command block?
#837 [09:34] <Snipershot> But i am standing there, turning on the redstone. Same thing occured when i had two other players
#838 [09:35] <Snipershot> the output is just one ---
#839 [09:35] <_IWreckYou_> my prob is that i cant start minecraft
#840 [09:36] <Nedo> Any help for me ?
#841 [09:36] * PIERRE_RSE [PIERRE_RSE@notlogged] has joined #minecrafthelp
#842 [09:36] <Snipershot> I tried looking at the server host forums for similar problems, but i could not find any
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#844 [09:37] * CrystalMare is now known as Crystal|AFK
#845 [09:37] <_IWreckYou_> i need help cause i cant start minecraft6 they say: we are sorry but it seems there was an error while trying to render aspects of the game.
#846 [09:38] <CubeTheThird> Snipershot, what kind of server?
#847 [09:38] <CubeTheThird> _IWreckYou_, do you have a dxdiag report?
#848 [09:38] <mel> i've done that it's not working
#849 [09:38] <Snipershot> its spiggot
#850 [09:38] <_IWreckYou_> the solve this error it is recommanded that you updated your graphick drivers
#851 [09:39] <CubeTheThird> Snipershot, ask in #spigot, or on the forums
#852 [09:39] <Snipershot> ok
#853 [09:39] <Jancey9> I have updated to win10. Getting an error on graphics driver and openGL. All drivers are up to date. Link to DXDiag http://paste.ubuntu.com/12843260/ Can you help me?
#854 [09:39] <CubeTheThird> ??> _IWreckYou_ win/dxdiag
#855 [09:39] <Absol> _IWreckYou_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#856 [09:39] <_IWreckYou_> yea i have CubeTheThird
#857 [09:39] <CubeTheThird> _IWreckYou_, please give a URL to your report here
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#859 [09:40] <_IWreckYou_> http://paste.ubuntu.com/12843265/
#860 [09:40] <_IWreckYou_> here
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#862 [09:40] <CubeTheThird> _IWreckYou_, one moment
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#864 [09:40] <Andrio> mel, show us the link to your DXDiag report
#865 [09:41] <CubeTheThird> _IWreckYou_, download and install catalyst software: http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#866 [09:41] <mel> how do i show you the link
#867 [09:42] <Andrio> mel, the same as you did before.
#868 [09:43] <_IWreckYou_> okay ill try
#869 [09:43] <mel> F6
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#872 [09:44] <Andrio> yes.
#873 [09:44] * JesterKMNP [JesterKMNP@notlogged] has joined #minecrafthelp
#874 [09:46] <JesterKMNP> so I went through the process to download the windows 10 version of minecraft, when i tried to redeem my code, there was some kind of error, it told me to try later. so I came back on today and tried again, and now it says the code has already been redeemed., so how am I supposed to get the game now?
#875 [09:47] <CubeTheThird> JesterKMNP, try logging out and back in to the Windows store
#876 [09:49] <mel> so i got to do F6?
#877 [09:49] * mage [mage@notlogged] has joined #minecrafthelp
#878 [09:50] <mage> hello i am having problems signing into my minecraft account
#879 [09:50] * Chroma|sleep is now known as Chromaryu
#880 [09:50] <Jancey9> When starting Minecraft I get error msg: Lack of updated graphics drivers. Help page says it is because of lack of support for openGL. All drivers are up to date. Link to DXDiag http://paste.ubuntu.com/12843260/ Can you help me?
#881 [09:50] <CubeTheThird> mage, what happens when you try?
#882 [09:50] <CubeTheThird> Jancey9, one moment
#883 [09:50] <JesterKMNP> logged out then back in, still tells me the code im trying to redeem has already been used
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#885 [09:51] <Andrio> mel, yes.
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#887 [09:51] <CubeTheThird> JesterKMNP, are you logged in to the WIndows store with the same account as your Windows login
#888 [09:51] <alexauge3kaputt> I've done everything and nothing works
#889 [09:51] <mage> its asking me for secruity questions and i cant sign in and know it says to many fails
#890 [09:51] <CubeTheThird> Jancey9, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#891 [09:51] <mel> when i did it nothing highlited
#892 [09:51] <JesterKMNP> as
#893 [09:51] <JesterKMNP> as far as I know yes
#894 [09:51] <CubeTheThird> mage, you'll have to contact Mojang about that
#895 [09:51] <CubeTheThird> ??> mage mojang/email
#896 [09:51] <mage> how
#897 [09:51] <Absol> mage: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#898 [09:51] <Absol> mage: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#899 [09:51] <mage> oh ok
#900 [09:52] <mage> whats the estimate wait itme
#901 [09:52] <mage> time*
#902 [09:52] <CubeTheThird> "Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies"
#903 [09:52] <Jancey9> CubeTheThird, ok thanks
#904 [09:52] <mage> can you define business days lmao ?
#905 [09:52] <Andrio> mel, were you on the Ubuntu Pastebin page?
#906 [09:53] <CubeTheThird> mage, not weekends
#907 [09:53] <CubeTheThird> mage, days during business hours
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#909 [09:53] <mage> oh alright thanks
#910 [09:54] <mel> http://paste.ubuntu.com/12843544/ is this what you want?
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#912 [09:56] <Andrio> yes.
#913 [09:57] <Andrio> mel, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064.
#914 [09:57] <JesterKMNP> is this likely an issue with microsoft or mojang? who do I need to contact about it?
#915 [09:57] <CubeTheThird> JesterKMNP, I'd recommend you contact Microsoft support, since Mojang has little to do with the redeem codes and accounts
#916 [09:57] <Stagros> When trying to play Tekkit on a public server, I only stay connected for a couple of minutes, and after that I loose my connection with the message "Internal exception: java.net.socket.timeoutexception: Read time out". Vanilla works perfectly, its Tekkit thats the problem. Any solutions?
#917 [09:58] <CubeTheThird> ??> Stagros mods
#918 [09:58] * _IWreckYou_ [_IWreckYou_@notlogged] has quit. (Ping timeout: 204 seconds)
#919 [09:58] <Absol> Stagros: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#920 [09:58] <Absol> Stagros: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#921 [09:58] <Stagros> Copy that
#922 [09:58] <mel> how do i install the catalyst software
#923 [09:59] <JesterKMNP> ok thanks
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#926 [09:59] <CubeTheThird> mel, download it, and open it?
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#928 [09:59] * nstumpf [nstumpf@notlogged] has joined #minecrafthelp
#929 [09:59] <nstumpf> Hello i need some help
#930 [10:00] <nstumpf> can anyone here help me
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#932 [10:00] <Steinewemser> Hello, I tried to buy Minecraft, but didn't find the option to use PayPal. Is it hidden?
#933 [10:00] <nstumpf> you cant use paypal i dont think
#934 [10:00] <Steinewemser> They say it's possible
#935 [10:01] <nstumpf> well idk
#936 [10:01] <CubeTheThird> Steinewemser, on minecraft.net/store?
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#938 [10:01] <nstumpf> CubeTheThird, i tried to get on my favorite server but i keep getting an error message that disconnects me as soon as i join
#939 [10:01] <Steinewemser> "Paypal is not currently an option for purchasing a Minecraft gift code online. However, you can still purchase a Minecraft account using Paypal."
#940 [10:01] * herculescomando1 [herculescomando1@notlogged] has quit. (Client Quit)
#941 [10:01] <nstumpf> if i show u it could u help me figure out what it means
#942 [10:02] <Steinewemser> tried the store
#943 [10:02] <Steinewemser> but no paypal
#944 [10:02] <CubeTheThird> Steinewemser, what country are you in?
#945 [10:02] <Steinewemser> Germany
#946 [10:03] <CubeTheThird> hmm I'm wondering if it was disabled for specific regions
#947 [10:03] <nstumpf> http://oi61.tinypic.com/qrntki.jpg what does this error message mean and how do i fix it
#948 [10:03] <Steinewemser> Also switched to United States
#949 [10:03] <mel> now what do i do
#950 [10:03] <Steinewemser> couldn't find it there neiter
#951 [10:03] <Steinewemser> h
#952 [10:04] <CubeTheThird> nstumpf, that's an issue with the server
#953 [10:04] * DF86JI688BFDE48RWJ [DF86JI688BFDE48RWJ@notlogged] has joined #minecrafthelp
#954 [10:04] <CubeTheThird> mel, try the game again, though you may need to reboot your computer first
#955 [10:04] <nstumpf> hmmm, i notice there are people logged into the server though
#956 [10:05] <CubeTheThird> nstumpf, issues won't necessarily affect everyone. Contact a server admin or owner about the issue
#957 [10:05] <nstumpf> ok
#958 [10:05] <CubeTheThird> Steinewemser, you are attempting to purchase the game, and not a gift code, correct?
#959 [10:06] <Steinewemser> they offer credit card, "Sofortüberweisung", Diners, JCB, Paysafecard, Visa Electron, Online Bank Transfer, Giropay, Direct Debit and Skrill Digital Wallet
#960 [10:06] <Steinewemser> yes
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#962 [10:06] <mel> cube the third i already rebooted my computer
#963 [10:07] <Steinewemser> created an account and trying to buy minecraft
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#965 [10:07] <CubeTheThird> hmm can't find info anywhere
#966 [10:07] * Steinewemser [Steinewemser@notlogged] has quit. (Quit: Web client closed)
#967 [10:07] <CubeTheThird> mel, then how did you stay in the chatroom?
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#969 [10:08] <KarolPlayer> hey, i have a problem with minecraft. i cant connect to any server
#970 [10:08] <CubeTheThird> KarolPlayer, what happens when you try?
#971 [10:08] <mel> i rebooted my computer before
#972 [10:08] <KarolPlayer> java.lang.NullPointerException: group
#973 [10:08] <Steinewemser> Using Store -> Get Minecraft for Windows
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#975 [10:08] <Steinewemser> logged in but no option for paypal
#976 [10:09] <KarolPlayer> i have this error: java.lang.NullPointerException: group
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#978 [10:09] <CubeTheThird> mel, before you installed it?
#979 [10:09] <CubeTheThird> Steinewemser, wait, do you mean the Minecraft Windows 10 edition beta?
#980 [10:10] <CubeTheThird> KarolPlayer, what anti-virus and firewall software do you have?
#981 [10:10] <mel> no after i got the game but before i started talking in the chat
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#983 [10:10] <KarolPlayer> i have avira
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#985 [10:10] <CubeTheThird> mel, ya. I'm telling you to reboot your computer after installing the catalyst software
#986 [10:10] <CubeTheThird> ??> KarolPlayer tools/hjt
#987 [10:10] <Absol> KarolPlayer: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#988 [10:10] <Absol> KarolPlayer: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#991 [10:10] <mel> ok thanks
#992 [10:10] <Steinewemser> Doesn't say Windows 10
#993 [10:11] <CubeTheThird> ??< av/avira
#994 [10:11] <CubeTheThird> Steinewemser, ok, so on which page exactly are you seeing the payment options?
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#996 [10:15] * yakir123 [yakir123@notlogged] has joined #minecrafthelp
#997 [10:15] <Steinewemser> https://minecraft.net/store/minecraft#buy
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#1003 [10:17] <CubeTheThird> hmm, that's strange. I wonder if they've disabled paypal payments again
#1004 [10:17] * DF86JI688BFDE48RWJ [DF86JI688BFDE48RWJ@notlogged] has quit. (Quit: Web client closed)
#1005 [10:18] <Steinewemser> That's bad
#1006 [10:18] * Bentleyboi [Bentleyboi@notlogged] has joined #minecrafthelp
#1007 [10:18] <Steinewemser> then no minecraft for me and no money for microsoft ^^
#1008 [10:19] <Gabe> I dont have any memory left in minecraft and i think its because of a resorce pack but I cant go in to minecraft
#1009 [10:19] <Necrocetus> my minecraft launcher won't connect to internet, http://pastebin.com/k5TWfxSk is my launcher log. my connection is fine :/
#1010 [10:19] <Bentleyboi> When I try to log in I get an error message saying that my drivers may be out of date, but when I run the driver update scan, they appear to be up to date. http://paste.ubuntu.com/12844139/
#1011 [10:19] <CubeTheThird> Gabe, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1012 [10:20] <CubeTheThird> Necrocetus, what anti-virus and firewall software do you have?
#1013 [10:20] <CubeTheThird> Bentleyboi, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7/8, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1014 [10:20] <Gabe> ok i did
#1015 [10:21] <CubeTheThird> Gabe, open the resourcepacks folder
#1016 [10:21] <Gabe> I cant
#1017 [10:21] <Gabe> it wont let me in minecraft
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#1019 [10:22] <CubeTheThird> Gabe, then what did you mean by "ok i did"?
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#1021 [10:22] <Necrocetus> I have AVG
#1022 [10:22] * KmopetentePotato [KmopetentePotato@notlogged] has joined #minecrafthelp
#1023 [10:22] <CubeTheThird> Necrocetus, avg free?
#1024 [10:22] <Gabe> im in edit profile
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#1026 [10:22] <Necrocetus> no i dont think so
#1027 [10:22] <CubeTheThird> Gabe, ya, then click "Open Game Dir"
#1028 [10:23] * KmopetentePotato [KmopetentePotato@notlogged] has quit. (Client Quit)
#1029 [10:23] <Gabe> ok
#1030 [10:23] <CubeTheThird> Necrocetus, ok, let's do a malware scan
#1031 [10:23] <CubeTheThird> ??> Necrocetus av/adwcleaner
#1032 [10:23] <Absol> Necrocetus: ADWCleaner is an utility to clean a PC which is infested with malware.
#1033 [10:23] <Absol> Necrocetus: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1034 [10:23] <CubeTheThird> Gabe, now open thee resourcepacks folder
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#1036 [10:24] <Gabe> ok i did
#1037 [10:24] * KmopetentePotato [KmopetentePotato@notlogged] has joined #minecrafthelp
#1038 [10:24] <mel> CubeTheThird what do i do after i reboot it
#1039 [10:25] * KmopetentePotato_ [KmopetentePotato_@notlogged] has joined #minecrafthelp
#1040 [10:25] <mel> do i start playing minecraft
#1041 [10:25] <CubeTheThird> mel, you haven't rebooted yet
#1042 [10:25] <Gabe> im only 9
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#1044 [10:25] <CubeTheThird> Gabe, remove the resource pack you put there
#1045 [10:25] * KmopetentePotato_ [KmopetentePotato_@notlogged] has quit. (Client Quit)
#1046 [10:25] <Gabe> i did thank you
#1047 [10:25] <mel> i know but for after when i do reboot it
#1048 [10:25] <Gabe> for the help
#1049 [10:26] <CubeTheThird> mel, yes, after try the game again
#1050 [10:26] <mel> ok
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#1055 [10:27] <Necrocetus> scan is complete, theres less here than i would have thought
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#1063 [10:34] <Necrocetus> adwcleaner has finished scanning. what now?
#1064 [10:35] <CubeTheThird> Necrocetus, run the cleaning
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#1066 [10:35] <Necrocetus> it will close the browser. what do i do after that?
#1067 [10:36] <CubeTheThird> Necrocetus, it will ask you to reboot your computer. After you do that, try the game again see if there's any change
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#1069 [10:36] <Necrocetus> ok
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#1074 [10:46] <Necrocetus> well the launcher connected but it logged me out of my account and it says that it couldn't connect to servers
#1075 [10:47] <CubeTheThird> Necrocetus, hmm ok. I assume you've only recently started experiencing this issue?
#1076 [10:48] <Necrocetus> indeed
#1077 [10:48] <CubeTheThird> ??> Necrocetus tools/hjt
#1078 [10:48] <Absol> Necrocetus: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1079 [10:48] <Absol> Necrocetus: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1082 [10:50] <Necrocetus> http://pastebin.com/9RnQUb9m
#1083 [10:54] <ruben> rapido
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#1086 [10:55] <Zampone> Nearly a week now and i cant log in to my account
#1087 [10:55] <Clock1> Zampone, what error message do you get?
#1088 [10:55] <Zampone> Wrong username/passord
#1089 [10:56] <Zampone> despite SUCCESSFULLY reseting my password countless times
#1090 [10:56] <CubeTheThird> Necrocetus, do you know what "nProtect GameGuard Service" is?
#1091 [10:56] <Clock1> ??> Zampone account/send-email
#1092 [10:56] <Absol> Zampone: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1093 [10:56] <Absol> Zampone: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1095 [10:57] <Necrocetus> no i dont
#1096 [10:57] <Zampone> I already have, it looks like they have a backlog and I'm not the only one with this issue
#1097 [10:57] <Clock1> Zampone, yeah, you'll have to wait for a reply
#1098 [10:57] <Zampone> Oh joy :(
#1099 [10:58] <Clock1> Zampone, nothing else can be done here as only mojang can help with account issues
#1100 [10:58] * Clock1 is now known as Clock
#1101 [10:58] <Zampone> There is clearly a fault somewhere
#1102 [10:58] <CubeTheThird> Necrocetus, ah nvm. It's an anti-cheat service that comes with some games apparently
#1103 [10:58] <CubeTheThird> Necrocetus, so the only thing I see that may be blocking the game is AVG
#1104 [10:59] <AkikoJickapow123> I got the out of RAM message and I tried increasing it to 1G or 2560M and then when i try to load it, it loads for a really long time and then crashes
#1105 [10:59] <Necrocetus> last time i removed AVG my computer got wrecked
#1106 [10:59] * hasanbbg61 [hasanbbg61@notlogged] has joined #minecrafthelp
#1107 [10:59] <Clock> AkikoJickapow123, remove any installed mods or resource packs
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#1110 [10:59] <AkikoJickapow123> ok thanks ill try that
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#1112 [11:01] <CubeTheThird> Necrocetus, I'm not saying to remove it. See if you can temporarily disable it's firewall
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#1115 [11:02] <Necrocetus> how would you suggest i do that?
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#1117 [11:03] <CubeTheThird> Necrocetus, not sure. I would assume it's an option in AVG's settings
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#1120 [11:04] <Necrocetus> firewall disabled. should i now try to start up the launcher?
#1121 [11:04] <CubeTheThird> yes
#1122 [11:05] <Necrocetus> it's doing the same thing :/
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#1124 [11:05] <CubeTheThird> hmm...
#1125 [11:05] <CubeTheThird> Necrocetus, what message does it give you now?
#1126 [11:06] <Necrocetus> it gives me the login screen and asks me to log into my account
#1127 [11:06] <Shanti_> Minecraft freezes on the start page on Xbox one
#1128 [11:06] <Necrocetus> but when i try it says that "we couldn't login to our servers"
#1129 [11:06] <Necrocetus> *"couldn't connect to our servers"
#1130 [11:07] <CubeTheThird> Necrocetus, ok. Can you open cmd?
#1131 [11:07] <Necrocetus> yes, i have opened it now
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#1133 [11:08] <CubeTheThird> Necrocetus, run this command: ping authserver.mojang.com
#1134 [11:09] <Shanti_> Help, Minecraft keeps freezing on the start page
#1135 [11:09] <Necrocetus> request timed out
#1136 [11:09] <Necrocetus> it keeps saying that
#1137 [11:09] <Necrocetus> all of the attempts were lost
#1138 [11:10] <CubeTheThird> Necrocetus, what IP address did it respond with?
#1139 [11:10] <CubeTheThird> Shanti_, have you tried uninstalling and reinstalling it?
#1140 [11:10] <Shanti_> I'm about to but will it delete everything?
#1141 [11:11] <CubeTheThird> Shanti_, honestly I don't know. We don't often get support questions for the console editions here, and we aren't overly familiar with them
#1142 [11:11] <Necrocetus> 23.21.117.216
#1143 [11:11] <Shanti_> Okay, thank you
#1144 [11:11] <CubeTheThird> Necrocetus, hmm ok that should be fine. Can you also ping sessionserver.mojang.com
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#1146 [11:12] <Necrocetus> lets see
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#1149 [11:13] <Necrocetus> all attempts lost again, with IP of 50.16.194.69
#1150 [11:14] <CubeTheThird> Necrocetus, ok that's fine. so that's not the issue
#1151 [11:14] <CubeTheThird> ??> Necrocetus av/malwarebytes
#1152 [11:14] <Absol> Necrocetus: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1153 [11:14] <Absol> Necrocetus: Download it here: http://www.malwarebytes.org/
#1154 [11:15] <mel> cube the third thecatalyst soft ware i tried downloading it and it didnt work
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#1157 [11:15] * Chromaryu is now known as Chroma|sleep
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#1159 [11:15] <CubeTheThird> mel, you couldn't install it?
#1160 [11:16] <arnaud> yes i dit it
#1161 [11:16] <mel> yeah i pressed the install button but it starded loading and finished then it restarded loading again
#1162 [11:16] <arnaud> i scan my computer that right
#1163 [11:16] <arnaud> ?
#1164 [11:17] <CubeTheThird> arnaud, do you need something>
#1165 [11:17] <CubeTheThird> mel, so it never gave you the option to choose Custom or Express?
#1166 [11:17] <mel> no
#1167 [11:17] <arnaud> my minecraft crash evereytime
#1168 [11:17] <Necrocetus> ok its scanning now
#1169 [11:17] <arnaud> yes
#1170 [11:18] <arnaud> it is canning
#1171 [11:18] <CubeTheThird> arnaud, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1172 [11:18] <CubeTheThird> arnaud, and only messages with your name are for you
#1173 [11:19] <arnaud> ok
#1174 [11:19] <Necrocetus> Oh Dear.
#1175 [11:19] <arnaud> CubeTheThird, like this?
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#1177 [11:20] <arnaud> i made it
#1178 [11:21] <arnaud> and after?
#1179 [11:21] <arnaud> there is no malware
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#1185 [11:22] <Clock> arnaud, post the link to your crash log
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#1187 [11:23] * joao_pereca [joao_pereca@notlogged] has joined #minecrafthelp
#1188 [11:23] <Deyvid> dejo
#1189 [11:23] <Deyvid> Corey
#1190 [11:23] * brenno [brenno@notlogged] has joined #minecrafthelp
#1191 [11:23] <Deyvid> minecra ft
#1192 [11:23] <Jerald402> Are questioned about Classicube entertained here?
#1193 [11:24] * joao_pereca [joao_pereca@notlogged] has quit. (Client Quit)
#1194 [11:24] <Deyvid> greibot
#1195 [11:24] <Clock> Jerald402, we only offer tech support for the base game only here
#1196 [11:24] <Deyvid> annzi
#1197 [11:24] <Jerald402> So strictly Minecraft Premium?
#1198 [11:24] * koko [koko@notlogged] has joined #minecrafthelp
#1199 [11:24] <Clock> yes
#1200 [11:25] * kevinjonatan [kevinjonatan@notlogged] has joined #minecrafthelp
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#1203 [11:25] <Clock> if you need help with classicube, talk to the classicube people
#1204 [11:26] <LIzzyBizzy23> I just installed minecraft pn my mac and I can't download
#1205 [11:26] <arnaud> i create an account on ubuntu
#1206 [11:26] * RICKIBERNARDI [RICKIBERNARDI@notlogged] has joined #minecrafthelp
#1207 [11:26] <koko> i bought the Minecraft game in March and cannot find it in my account.
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#1209 [11:27] * RICKIBERNARDI [RICKIBERNARDI@notlogged] has quit. (Client Quit)
#1210 [11:27] <arnaud> what can i do after this
#1211 [11:27] <Clock> arnaud, you don't need an account
#1212 [11:27] * brenno [brenno@notlogged] has quit. (Ping timeout: 204 seconds)
#1213 [11:27] <Clock> ??> arnaud launcher/game-output
#1214 [11:27] <Absol> arnaud: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1215 [11:27] <Absol> arnaud: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1216 [11:27] <Clock> arnaud, follow Absol's instructions
#1217 [11:27] <koko> i don't want to play demo
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#1219 [11:28] <Clock> ??> koko account/bug/demo
#1220 [11:28] <Absol> koko: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1221 [11:28] <arnaud> did it
#1222 [11:28] <Clock> ??> LIzzyBizzy23 launcher/log
#1223 [11:28] <Absol> LIzzyBizzy23: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1224 [11:28] <Absol> LIzzyBizzy23: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1225 [11:28] <Clock> arnaud, ok post the link to it here
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#1227 [11:28] <koko> i did purchase it. the program just doesnt recognise that i did. know how to recover it?
#1228 [11:29] <ahayden> i cant validate email, trying create an account,
#1229 [11:29] <Clock> koko, did you read the article Absol gave you?
#1230 [11:29] <Clock> ahayden, what email provide are you using?
#1231 [11:29] <Clock> *provider
#1232 [11:30] * LIzzyBizzy23 [LIzzyBizzy23@notlogged] has quit. (Ping timeout: 204 seconds)
#1233 [11:30] <ahayden> charter.net
#1234 [11:30] <arnaud> did copy the text here?
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#1236 [11:30] <Clock> arnaud, not the text, just the link
#1237 [11:31] <ahayden> i get a code but no palce to enter it?
#1238 [11:31] <ahayden> place
#1239 [11:31] * HypeyHD [HypeyHD@notlogged] has joined #minecrafthelp
#1240 [11:31] <HypeyHD> hallo ??
#1241 [11:31] * jhon [jhon@notlogged] has joined #minecrafthelp
#1242 [11:31] <HypeyHD> hallo
#1243 [11:32] <HypeyHD> hello
#1244 [11:32] <HypeyHD> hi
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#1250 [11:34] <arnaud> ok i copy
#1251 [11:34] <arnaud> it
#1252 [11:34] <arnaud> what i have to do now?
#1253 [11:34] <Clock> arnaud, ok paste the link to it here
#1254 [11:34] <arnaud> i copy the text of the minecraft error on the chat?
#1255 [11:35] <Clock> arnaud, no you need to follow Absol's instrutions
#1256 [11:35] <Clock> ??> arnaud launcher/game-output
#1257 [11:35] <Absol> arnaud: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1258 [11:35] <Absol> arnaud: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1259 [11:36] <arnaud> http://paste.ubuntu.com/12845853/
#1260 [11:37] <arnaud> thats it?
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#1262 [11:37] <_Emma_Dou_> cheval1
#1263 [11:37] <_Emma_Dou_> lol
#1264 [11:37] <arnaud> ok
#1265 [11:37] <_Emma_Dou_> quoi
#1266 [11:37] <Clock> arnaud, yes
#1267 [11:37] <_Emma_Dou_> hein
#1268 [11:37] <Clock> ??> arnaud win/dxdiag
#1269 [11:37] <Absol> arnaud: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1270 [11:37] <arnaud> ok waht i have to do now
#1271 [11:37] <arnaud> thanks
#1272 [11:38] <Clock> arnaud, now follow those instructions^
#1273 [11:38] <_Emma_Dou_> i speak french
#1274 [11:38] <Clock> ??> _Emma_Dou_ lang/fr
#1275 [11:38] <Absol> _Emma_Dou_: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
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#1277 [11:39] <arnaud> http://paste.ubuntu.com/12845935/
#1278 [11:39] <arnaud> is that it?
#1279 [11:39] <Clock> arnaud, yes one moment
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#1282 [11:39] <arnaud> ok thanks
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#1284 [11:40] <_Emma_Dou_> thank
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#1289 [11:41] <Clock> arnaud, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#1290 [11:41] <dellacqua> i cant enter on my minecraft account. whenever i try to enter it says that my password or username are incorrect, but when I change my password I cant even enter on my account on the website
#1291 [11:42] <arnaud> ok
#1292 [11:42] <Clock> ??> dellacqua login/throttle
#1293 [11:42] <Absol> dellacqua: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1294 [11:42] <Absol> dellacqua: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1295 [11:42] <arnaud> its downloading it
#1296 [11:43] <arnaud> 2minutes
#1297 [11:43] <arnaud> did i open it when it is download?
#1298 [11:44] <dellacqua> thanks
#1299 [11:44] <Clock> arnaud, yes
#1300 [11:44] <arnaud> ok
#1301 [11:44] <arnaud> thanks
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#1304 [11:45] <_Emma_Dou_> Hello
#1305 [11:45] <arnaud> excuse me that take a long moment to download
#1306 [11:46] <Clock> arnaud, no worries the service here doesn't cost you anything
#1307 [11:46] <arnaud> ok thaks it is installing
#1308 [11:47] <sousa> when I try to migrate my minecraft account to a mojang account it says that I have already migrated, but i didnt do nothing
#1309 [11:47] <Clock> ??> sousa account/hacked
#1310 [11:47] <Absol> sousa: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1311 [11:47] <Absol> sousa: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1312 [11:47] <_Emma_Dou_> how we fact for play to mincraft ?
#1313 [11:47] <arnaud> there is two proposition istall somethings or desinstall something
#1314 [11:48] <_Emma_Dou_> ??
#1315 [11:48] <Clock> arnaud, install
#1316 [11:48] <arnaud> ok
#1317 [11:48] <arnaud> ok
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#1319 [11:49] <_Emma_Dou_> but we play to wath
#1320 [11:49] <_Emma_Dou_> ???
#1321 [11:50] <Clock> _Emma_Dou_, sorry i do not understand
#1322 [11:50] <_Emma_Dou_> huh
#1323 [11:51] <arnaud> i install it
#1324 [11:51] <arnaud> and now?
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#1326 [11:51] <Clock> arnaud, restart the computer, then try mc
#1327 [11:52] <arnaud> ok thanks bie
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#1329 [11:52] <Morfiel> i did just buy minecraft for my new account, payment was succesfull , but the launcher keep wants me to play the demo
#1330 [11:52] * kevinjonatan [kevinjonatan@notlogged] has quit. (Ping timeout: 204 seconds)
#1331 [11:53] <Clock> ??> Morfiel account/bug/demo
#1332 [11:53] <Absol> Morfiel: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#1337 [12:01] <Morfiel> clock, nothing of that actually helps, it doesnt even show me that i own minecraft when i login at mojang + i didnt get an email that the purchase failed, and it shouldnt failed at all
#1338 [12:02] <Clock> Morfiel, ok did you contact mojang like the article told you to?
#1339 [12:03] <Morfiel> gonna do that, i guess it takes a couple days till they answer ?
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#1341 [12:03] <Clock> Morfiel, more like a couple of weeks since they have backlog sadly...
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#1343 [12:04] <Morfiel> oh well..
#1344 [12:04] <Clock> Morfiel, but they are the only people that can help with account issues...
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#1349 [12:10] <MPGamer> O minecraft de ps3 está com problema de conexão para entrar no mundo de outros jogadores, aparece uma mensagem escrito "O Host Saiu Do Jogo" Mas o host está no jogo. Tem algum mudo de resolver isso? Espero que responda. Obrigado.
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#1351 [12:11] <Morfiel> just spammed logout/login , somehow it worked, thanks anyway ! ;)
#1352 [12:11] <Nick> Minecraft keeps bouncing in my dock, i am on a mac
#1353 [12:11] * Nick is now known as Guest27347
#1354 [12:11] <Guest27347> it wont open please help
#1355 [12:14] <MPGamer> O minecraft de ps3 está com problema, eu não consigo entrar no mundo de outro jogador, aparece a seguinte mensagem: "O Host Saiu Do Jogo". Tem alguma forma de consertar este erro?
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#1362 [12:20] <ShadowMiner> javanullpointe: group error heeeeeeeeeeelp
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#1364 [12:20] <_Emma_Dou_> we are you ?
#1365 [12:20] <Clock> ??> ShadowMiner tools/hjt
#1366 [12:20] <Absol> ShadowMiner: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1367 [12:20] <Absol> ShadowMiner: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1368 [12:21] * lily is now known as Guest23073
#1369 [12:21] <ShadowMiner> creating world crashing game and enter in server send the error
#1370 [12:21] * Guest23073 [Guest23073@notlogged] has quit. (Client Quit)
#1371 [12:21] <Clock> ShadowMiner, follow Absol's instructions
#1372 [12:22] <ShadowMiner> hum
#1373 [12:22] * MasterMind972 [MasterMind972@notlogged] has joined #minecrafthelp
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#1375 [12:23] <MasterMind972> http://paste.ubuntu.com/12846880/
#1376 [12:24] <MasterMind972> My Minecraft launcher doesent start
#1377 [12:24] <TrexMixx> http://paste.ubuntu.com/12846768/
#1378 [12:24] <TrexMixx> same
#1379 [12:24] * TRAANKS [TRAANKS@notlogged] has joined #minecrafthelp
#1380 [12:24] * Kashus [Kashus@notlogged] has joined #minecrafthelp
#1381 [12:24] <MasterMind972> what can i do?
#1382 [12:24] <Clock> MasterMind972, one moment
#1383 [12:24] <Afootpluto> MasterMind972, download and install https://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#1384 [12:24] <MasterMind972> ok
#1385 [12:25] <ShadowMiner> eeeh naum
#1386 [12:25] <Clock> TrexMixx, your graphics card is not supported on windows 10, downgrade to windows 7/8, get a new graphics card or use a different computer
#1387 [12:25] <Kashus> ok, this going beyond frustrating. I have reset my password with both Mojang and Minecraft and I cannot login to either. It syas it is a sucess for both
#1388 [12:25] <Kashus> but njeither work.
#1389 [12:25] <Afootpluto> ??> Kashus login/throttle
#1390 [12:25] <Absol> Kashus: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1391 [12:25] <Absol> Kashus: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1392 [12:26] <Kashus> ok
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#1395 [12:26] <TrexMixx> how do i downgrade from windows ten?
#1396 [12:26] <ShadowMiner> ???
#1397 [12:27] <Clock> ??> TrexMixx win/downgrade
#1398 [12:27] <Absol> TrexMixx: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1399 [12:27] * kevinjonatan [kevinjonatan@notlogged] has joined #minecrafthelp
#1400 [12:27] <TRAANKS> hi, my minecraft this in trouble when I try to get in some server as a java error, what do I do, but sometimes I could go, what do I do?
#1401 [12:28] <ShadowMiner> i have windows 10 and this error then this talking for me to put windows 8 or 7
#1402 [12:28] <Clock> TRAANKS, and what exactly is the error message?
#1403 [12:28] <Clock> ??> ShadowMiner irc/multitasking
#1404 [12:28] <Absol> ShadowMiner: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1405 [12:29] <Clock> ShadowMiner, noone told you to downgrade windows
#1406 [12:29] <Clock> ShadowMiner, you were given instructions form Absol previously, please follow those
#1407 [12:29] <Clock> ??> ShadowMiner tools/hjt
#1408 [12:29] <Absol> ShadowMiner: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1409 [12:29] <Absol> ShadowMiner: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1410 [12:29] <ShadowMiner> ???
#1411 [12:30] <TRAANKS> the error is: java.lang.NullPointerException: group
#1412 [12:30] <Clock> ??> TRAANKS tools/hjt
#1413 [12:30] <Absol> TRAANKS: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1414 [12:30] <Absol> TRAANKS: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1415 [12:30] <Clock> ShadowMiner, what part of the instructions do you not understand?
#1416 [12:30] <ShadowMiner> installing hijackthis
#1417 [12:30] <TRAANKS> ???
#1418 [12:31] <TRAANKS> how to fix the error?
#1419 [12:31] * dan [dan@notlogged] has joined #minecrafthelp
#1420 [12:31] <TRAANKS> how to fix the error?
#1421 [12:31] <Clock> TRAANKS, follow Absol's instructions
#1422 [12:31] <Afootpluto> ShadowMiner, that was not for you
#1423 [12:31] <Clock> actually he's got the same error
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#1427 [12:32] * Skeppy [Skeppy@notlogged] has quit. (Client Quit)
#1428 [12:32] <Afootpluto> o
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#1432 [12:33] <Necrocetus> I'm still unable to login to my account after malwarebytes
#1433 [12:33] <TRAANKS> I am a friend of shadowminer, he was not getting into my server, but a lot of people were coming in, so I asked also thank you ;)
#1434 [12:33] * TrexMixx [TrexMixx@notlogged] has quit. (Ping timeout: 204 seconds)
#1435 [12:34] <Clock> TRAANKS, ok he has to follow Absol's instructions in order for us to be able to help him
#1436 [12:35] <ShadowMiner> absol
#1437 [12:35] <ShadowMiner> my use dthe pastbin
#1438 [12:36] <Clock> pastbin is ok too
#1439 [12:36] <Clock> *pastebin
#1440 [12:36] <ShadowMiner> absol
#1441 [12:36] * Steinewemser [Steinewemser@notlogged] has quit. (Quit: Web client closed)
#1442 [12:36] <Clock> ??> ShadowMiner bot
#1443 [12:36] <Absol> ShadowMiner: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1444 [12:36] <ShadowMiner> no
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#1447 [12:38] <Skeppy> Hello. I need help with a minecraft user name change! I accidently managed to change my Minecraft name that I did not want changed, and I can not get it back within the next 30 days! Please can you make the name available so I can get it back!
#1448 [12:39] <Clock> Skeppy, no you have to wait 30 days
#1449 [12:39] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#1450 [12:39] <Skeppy> But what if someone takes my name?
#1451 [12:39] * Valdrec [Valdrec@notlogged] has joined #minecrafthelp
#1452 [12:39] <ShadowMiner> my used hijack
#1453 [12:39] <ShadowMiner> nad pastebin
#1454 [12:39] <ShadowMiner> my invited
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#1456 [12:40] <Valdrec> @LKord_Ralex I need your help, I was unable to contact you on the Minecraft forums IRC
#1457 [12:40] <Necrocetus> My minecraft launcher is unable to connect to internet. I have previously tried disabling AVG firewall, adwcleaner and malwarebytes to no avail
#1458 [12:40] <Valdrec> I mean @Lord_Ralex
#1459 [12:40] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1460 [12:40] <Clock> Necrocetus, tried uninstalling avg?
#1461 [12:40] <Necrocetus> that will wreck my computer
#1462 [12:40] <Skeppy> Can my Minecraft name be reset so I can get it back again?
#1463 [12:41] <Clock> Skeppy, yes after waiting 30 days
#1464 [12:41] <Skeppy> Clock, what if someone takes my name?
#1465 [12:41] <GreyVulpine> Your name is reserved for 37 days.
#1466 [12:41] <Skeppy> Why does it have to be after 30 days? Im basically not able to play with myself anymore
#1467 [12:42] <GreyVulpine> So that the name change feature is not abused.
#1468 [12:42] <Skeppy> Well now I cant play on my main account, and manage the chance of someone taking my name.
#1469 [12:42] <Skeppy> If I contact Mojang, will they reset it?
#1470 [12:42] <GreyVulpine> No.
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#1472 [12:43] <Valdrec> I don't think someone can take your name if you started with it, right?
#1473 [12:43] <Skeppy> Vald, it will be available to ANYONE in the next 30 days!
#1474 [12:43] <GreyVulpine> No, it will not
#1475 [12:43] <Skeppy> How?
#1476 [12:43] <GreyVulpine> You can change your ingame name every 30 days, names are reserved for 37 days after changes, so that you have a week to change it back.
#1477 [12:44] <Skeppy> Ohh thank goodness
#1478 [12:44] <Skeppy> thank you so much
#1479 [12:44] <Skeppy> I was not aware
#1480 [12:44] <fred> I am trying to download the program, but it will not start. It asks if I want to open or save, but neither button seem to do anything
#1481 [12:44] <Skeppy> So after 30 days, I have a full 7 days to change my name back?
#1482 [12:44] <GreyVulpine> Skeppy - Yes. Exactly.
#1483 [12:44] <GreyVulpine> Skeppy - See: https://help.mojang.com/customer/en/portal/articles/928638-minecraft-usernames
#1484 [12:44] <Skeppy> THANK YOU!
#1485 [12:44] <Skeppy> Big help
#1486 [12:44] <Skeppy> You guys are amazing help!
#1487 [12:45] <Skeppy> Im off now. Thanks again
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#1491 [12:46] <Valdrec> Is there anyone from the Minecraft forums on here? They banned me from their IRC
#1492 [12:46] <GreyVulpine> Nope.
#1493 [12:46] <Valdrec> I'm being chased by the people who reported me and got me banned in the first place, on other sites
#1494 [12:46] <skip> i am trying to put minecraft on my pc for my son to play, were do i start?
#1495 [12:47] <Clock> skip, start by downloading minecraft from minecraft.net/download
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#1499 [12:47] <NotTheRealGod> hello?
#1500 [12:47] <NotTheRealGod> my minecraft randomly stops responding
#1501 [12:47] <NotTheRealGod> any way to fix it?
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#1503 [12:48] * coughwhathappendtomyminecraftc [coughwhathappendtomyminecraftc@notlogged] has joined #minecrafthelp
#1504 [12:48] * Lord_Ralex kicked coughwhathappendtomyminecraftc from #minecrafthelp (Reason: oughwhathappendtomyminecraftc :Get a shorter name)
#1505 [12:48] <skip> i have downloaded minecraft launcher 1.6.48, i have clicked play demo but no joy
#1506 [12:49] <Clock> ??> skip launcher/game-output
#1507 [12:49] <Absol> skip: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1508 [12:49] <Absol> skip: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1509 [12:49] <NotTheRealGod> absol
#1510 [12:50] <NotTheRealGod> my minecraft randomly stop responding any way to fix it
#1511 [12:50] * YourBoyMars [YourBoyMars@notlogged] has joined #minecrafthelp
#1512 [12:51] * NotTheRealGod [NotTheRealGod@notlogged] has quit. (Client Quit)
#1513 [12:51] <YourBoyMars> my minecraft only lets me play the demo but i have already purchased it what is the problem
#1514 [12:51] <Clock> ??> YourBoyMars account/bug/demo
#1515 [12:51] <Absol> YourBoyMars: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1516 [12:52] <Necrocetus> Clock, i've removed AVG before and that fixed other problems before, but we had to replace it with Avast, which didn't work
#1517 [12:52] <Necrocetus> my father has issues with removing AVG
#1518 [12:54] <skip> done i think!!
#1519 [12:55] <Clock> skip, ok post the link to it here
#1520 [12:56] * me [me@notlogged] has joined #minecrafthelp
#1521 [12:56] <skip> just got tab come up that i havent had before (game output (demo) Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
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#1524 [12:56] <Clock> ??> skip launcher/log
#1525 [12:57] <Absol> skip: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1526 [12:57] <Absol> skip: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1527 [12:57] * Zareken [Zareken@notlogged] has joined #minecrafthelp
#1528 [12:57] <YourBoyMars> so is my problem, avg ?
#1529 [12:57] <skip> http://paste.ubuntu.com/12847681/
#1530 [12:58] * MasterMind972 [MasterMind972@notlogged] has quit. (Ping timeout: 204 seconds)
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#1532 [12:58] <YourBoyMars> can i get a refund
#1533 [12:59] <Clock> skip, please do a speed test over at speedtest.net and post the results here
#1534 [12:59] * lars [lars@notlogged] has quit. (Client Quit)
#1535 [12:59] <Clock> YourBoyMars, no, have you read the article Absol posted?
#1536 [12:59] <YourBoyMars> it only lets me play the demo and idk how to fix it
#1537 [13:00] <Clock> ??> YourBoyMars account/bug/demo
#1538 [13:00] <Absol> YourBoyMars: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1539 [13:00] <Clock> YourBoyMars, read and follow that article ^
#1540 [13:01] * InHumanMC [InHumanMC@notlogged] has joined #minecrafthelp
#1541 [13:01] * JellySkelly [JellySkelly@notlogged] has joined #minecrafthelp
#1542 [13:01] <Zareken> can somone help me with a string of command
#1543 [13:01] <JellySkelly> i need help
#1544 [13:02] <InHumanMC> Zareken
#1545 [13:02] <skip> ping 32ms, download 0.82mbps, upload 38mbps
#1546 [13:02] <Zareken> summon Skeleton ~ ~1 ~ {Attributes:[{Name:generic.maxHealth,Base:3}]}{HandItems:[{id:bow,tag:{ench:[{id:51,lvl:1},{id:49,lvl:5},{id:34,lvl:3},{id:48,lvl:5}]},{},{},{},{}]}
#1547 [13:02] <JellySkelly> my little sister changed my username to something inappropriate and i want to change it back
#1548 [13:02] <InHumanMC> jelly
#1549 [13:02] <Clock> skip, yeah thats a very crappy internet connection
#1550 [13:02] <GreyVulpine> JellySkelly - You can do so, after 30 days.
#1551 [13:02] <skip> ok im in demo land !!
#1552 [13:02] <InHumanMC> go to the mojang forums and u will see
#1553 [13:02] <JellySkelly> i was told on a website that a moderator can help me
#1554 [13:02] <Clock> skip, oh so it finally worked?
#1555 [13:02] <InHumanMC> theirs a easier way then 30 day wait
#1556 [13:02] <skip> havent got hear before !!
#1557 [13:03] <InHumanMC> u can send a email in
#1558 [13:03] <GreyVulpine> !k InHumanMC
#1559 [13:03] * GreyBot kicked InHumanMC from #minecrafthelp (Reason: nHumanMC :<Kicks:1462>)
#1560 [13:03] * osuka_ [osuka_@notlogged] has quit. (Remote host closed the connection)
#1561 [13:03] <JellySkelly> grey is there anyway you can help me sooner
#1562 [13:03] <GreyVulpine> JellySkelly - Unfortunately, no.
#1563 [13:03] <JellySkelly> but my name is against the naming rules
#1564 [13:03] <JellySkelly> grey
#1565 [13:03] <GreyVulpine> JellySkelly - Please see: https://help.mojang.com/customer/en/portal/articles/928638-minecraft-usernames
#1566 [13:03] <JellySkelly> k
#1567 [13:03] <skip> ya my internet speed is crap i live in the sticks
#1568 [13:04] <skip> thnaks Clock...
#1569 [13:04] * Ahaha [Ahaha@notlogged] has joined #minecrafthelp
#1570 [13:04] <JellySkelly> grey that didn't help me
#1571 [13:04] * _Emma_Dou_ [_Emma_Dou_@notlogged] has quit. (Ping timeout: 204 seconds)
#1572 [13:04] <Clock> skip, if you happen to download the game again, just keep trying eventually it'll wokr
#1573 [13:04] <GreyVulpine> JellySkelly - It only reinforces what I've already told you. Mojang Support cannot help you change your username faster. You'll need to wait 30 days between changes.
#1574 [13:05] <YourBoyMars> that article didnt help
#1575 [13:05] <JellySkelly> are you sure there is no other way i can
#1576 [13:05] <GreyVulpine> JellySkelly - Absolutely.
#1577 [13:05] <JellySkelly> change it quicker with help
#1578 [13:05] <JellySkelly> is there a number i can call
#1579 [13:05] <Clock> YourBoyMars, have you contacted mojang like the article told you to?
#1580 [13:05] * TRAANKS [TRAANKS@notlogged] has quit. (Ping timeout: 204 seconds)
#1581 [13:05] <GreyVulpine> JellySkelly - Unfortunately, no.
#1582 [13:05] <Ahaha> This wont help u add me on skype know lots of resources to fix minecraft PM ME dillinmcg on skypee~
#1583 [13:05] * Lord_Ralex kicked Ahaha from #minecrafthelp (Reason: haha :Here is the door)
#1584 [13:05] <Zareken> can somone help me with a command line ?
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#1586 [13:05] <JellySkelly> can you only say certain phrases
#1587 [13:06] <JellySkelly> or do you type it in?
#1588 [13:06] <YourBoyMars> send me the link again clocl
#1589 [13:06] <Lord_Ralex> JellySkelly, no, we are not bots
#1590 [13:06] <Clock> ??> YourBoyMars account/bug/demo
#1591 [13:06] <Absol> YourBoyMars: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1592 [13:06] <Lord_Ralex> (And Ahaha is a scammer, do not contact him)
#1593 [13:06] <Zareken> no im not a bot just want help
#1594 [13:06] <Clock> YourBoyMars, maybe it would help if finally would read the article
#1595 [13:06] * kevinjonatan [kevinjonatan@notlogged] has quit. (Ping timeout: 204 seconds)
#1596 [13:07] <YourBoyMars> i did read the article nothing on there helps i cant even play the demo it keeps giving me a crash report
#1597 [13:07] <Zareken> summon Skeleton ~ ~1 ~ {Attributes:[{Name:generic.maxHealth,Base:3}]}{HandItems:[{id:bow,tag:{ench:[{id:51,lvl:1},{id:49,lvl:5},{id:34,lvl:3},{id:48,lvl:5}]},{},{},{},{}]}
#1598 [13:08] <Clock> YourBoyMars, no you did not, otherwise you would have contacted mojang by now
#1599 [13:08] <JellySkelly> grey please help me out
#1600 [13:08] <JellySkelly> please
#1601 [13:08] <JellySkelly> anything at all i can do
#1602 [13:08] <JellySkelly> anything
#1603 [13:08] <JellySkelly> ?
#1604 [13:08] <JellySkelly> ?
#1605 [13:08] <JellySkelly> ?
#1606 [13:08] * Lord_Ralex kicked JellySkelly from #minecrafthelp (Reason: ellySkelly :JellySkelly)
#1607 [13:09] * Alexfealy [Alexfealy@notlogged] has joined #minecrafthelp
#1608 [13:09] <Zareken> can somone help
#1609 [13:09] * fight [fight@notlogged] has quit. (Ping timeout: 204 seconds)
#1610 [13:09] <Alexfealy> http://paste.ubuntu.com/12848053/
#1611 [13:09] * dyl [dyl@notlogged] has joined #minecrafthelp
#1612 [13:09] <Zareken> summon Skeleton ~ ~1 ~ {Attributes:[{Name:generic.maxHealth,Base:3}]}{HandItems:[{id:bow,tag:{ench:[{id:51,lvl:1},{id:49,lvl:5},{id:34,lvl:3},{id:48,lvl:5}]},{},{},{},{}]}
#1613 [13:09] <skip> i think my son will be happy now,
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#1617 [13:10] <Clock> Alexfealy, your dxdiag is cut off, redo the instructions, this time make sure to copy ALL of the text
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#1620 [13:11] * dyl [dyl@notlogged] has quit. (Client Quit)
#1621 [13:11] <Zareken> am i bieng ignored ?
#1622 [13:11] * GLuck14 [GLuck14@notlogged] has quit. (Client Quit)
#1623 [13:11] <Lord_Ralex> Zareken, you never explained a problem
#1624 [13:11] * GLuck14 [GLuck14@notlogged] has joined #minecrafthelp
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#1626 [13:11] * urgentclient [urgentclient@notlogged] has joined #minecrafthelp
#1627 [13:11] <Greysucksdick> hello
#1628 [13:12] * Lord_Ralex kicked Greysucksdick from #minecrafthelp (Reason: reysucksdick :Here is the door)
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#1630 [13:12] <Alexfealy> http://paste.ubuntu.com/12848277/
#1631 [13:12] <Zareken> it says there is a problem with the brackets in this command line summon Skeleton ~ ~1 ~ {Attributes:[{Name:generic.maxHealth,Base:3}]}{HandItems:[{id:bow,tag:{ench:[{id:51,lvl:1},{id:49,lvl:5},{id:34,lvl:3},{id:48,lvl:5}]},{},{},{},{}]}
#1632 [13:12] <Clock> Alexfealy, it
#1633 [13:13] <Clock> Alexfealy, its still cut off
#1634 [13:13] <Zareken> i dont see what im doing wrong
#1635 [13:13] <Alexfealy> what do i copy?
#1636 [13:13] <Clock> Alexfealy, you need to copy EVERYTHING
#1637 [13:13] <Alexfealy> oh k
#1638 [13:13] * YourBoyMars [YourBoyMars@notlogged] has quit. (Quit: Web client closed)
#1639 [13:13] <GLuck14> So whenever I click on a server or my single player world my game crashes within 10 seconds. It says that Java SE binary has stopped working. Can anyone help? Plz
#1640 [13:14] <Zareken> update java
#1641 [13:14] * petrostzeve_ [petrostzeve_@notlogged] has joined #minecrafthelp
#1642 [13:14] <Clock> GLuck14, disable VBOs in options - video settings
#1643 [13:14] <Zareken> if that doesent work make sure your connection is stable
#1644 [13:14] <Alexfealy> http://paste.ubuntu.com/12848365/
#1645 [13:14] <Zareken> does the really work ive got the same thing
#1646 [13:15] <Zareken> i just had to update java
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#1648 [13:15] <Clock> Alexfealy, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#1649 [13:15] <Guardian> I need help with my minecraft!
#1650 [13:15] * petrostzeve [petrostzeve@notlogged] has quit. (Ping timeout: 204 seconds)
#1651 [13:15] <Clock> Guardian, ok please explain
#1652 [13:15] <Zareken> what guardian ?
#1653 [13:15] <Alexfealy> how do i downgrade?
#1654 [13:15] <Guardian> It says "NOT ENOUGH RAM"
#1655 [13:16] <Clock> ??> Alexfealy win/downgrade
#1656 [13:16] <Zareken> um get more RAM
#1657 [13:16] <Absol> Alexfealy: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1658 [13:16] <Guardian> And I have followed the steps but it doesnt work
#1659 [13:16] <Clock> Guardian, remove any installed mods or resource packs
#1660 [13:16] * blank [blank@notlogged] has joined #minecrafthelp
#1661 [13:16] <Guardian> Okay
#1662 [13:16] <blank> how do you go to redstone help??
#1663 [13:17] * ApfelsaftHDLP [ApfelsaftHDLP@notlogged] has joined #minecrafthelp
#1664 [13:17] <Guardian> i will be right back, i'm going to delete all mods and resource packs
#1665 [13:18] <blank> what channel is it/ #?
#1666 [13:18] * ApfelsaftHDLP [ApfelsaftHDLP@notlogged] has quit. (Client Quit)
#1667 [13:18] <blank> anybody?
#1668 [13:19] <blank> please?
#1669 [13:19] <Guardian> I don't know what folder to open to get all the recourse packs
#1670 [13:19] <Zareken> im hear
#1671 [13:19] <Zareken> pm me
#1672 [13:20] <Clock> Guardian, the resource packs folder obviously
#1673 [13:20] <blank> how sorry I havent used this to much
#1674 [13:20] <Guardian> It wont open :T
#1675 [13:20] <Clock> Guardian, why not?
#1676 [13:20] <Guardian> i dont know
#1677 [13:20] <Guardian> i'm clicking it and i wont open
#1678 [13:21] <Clock> ??> Guardian launcher/.minecraft
#1679 [13:21] <Absol> Guardian: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#1680 [13:21] <Guardian> Okay i will try that
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#1682 [13:22] <Guardian> Let's see if this works!
#1683 [13:23] <Guardian> Yay! My mincraft FINALLY works again thank you all!
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#1690 [13:25] <blank> can anybody help me, I'm making a complex redstone contraction and the small problem is that I have a head on a armor stand but when I put a block on it, it turns black. Is there any way I can prevent this?
#1691 [13:26] <Zareken> hello i need some command help it tells me i have off set [ brackets summon Skeleton ~ ~1 ~ {Attributes:[{Name:generic.maxHealth,Base:3}]}{HandItems:[{id:bow,tag:{ench:[{id:51,lvl:1},{id:49,lvl:5},{id:34,lvl:3},{id:48,lvl:5}]},{},{},{},{}]}
#1692 [13:26] <blank> @Zareken let me look at it one sec
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#1694 [13:28] <Zareken> @blank i dont mess with armour stands but it seem that would be a lighting error
#1695 [13:29] <Zareken> @blank does it do it with any block ?
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#1699 [13:31] * kirby|gone is now known as mrkirby153
#1700 [13:32] <blank> no I used wool
#1701 [13:33] <blank> @Zareken It's a little hard to fix the barrecks can you tell me what skeleton you want so I can try to make a summon command for ir?
#1702 [13:33] <blank> it sorry not ir
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#1704 [13:35] <skip> thanks for your help, now need to work out the best way to buy the game
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#1706 [13:35] * Minepro614 [Minepro614@notlogged] has joined #minecrafthelp
#1707 [13:36] <Minepro614> I accidently bought minecraft while trying to put in a code
#1708 [13:36] <Clock> ??> Minepro614 account/refund
#1709 [13:36] <Absol> Minepro614: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1710 [13:36] * Ritsuka [Ritsuka@notlogged] has joined #minecrafthelp
#1711 [13:37] <blank> can anybody help me, I'm making a complex redstone contraction and the small problem is that I have a head on a armor stand but when I put a block on it, it turns black. Is there any way I can prevent this?
#1712 [13:37] * Ritsuka is now known as Kaname
#1713 [13:37] <blank> an not a
#1714 [13:38] <Minepro614> i wanted to redeem my card but it bought it automaticaly charging my parents card
#1715 [13:38] <Clock> Minepro614, ok, read and follow the article Absol gave you on how to get a refund
#1716 [13:39] <blank> @Clock can you help me?
#1717 [13:39] * agus_gamer_pro [agus_gamer_pro@notlogged] has joined #minecrafthelp
#1718 [13:39] <Clock> blank, no sorry
#1719 [13:39] * agus_gamer_pro [agus_gamer_pro@notlogged] has quit. (Client Quit)
#1720 [13:39] <blank> ok thanks
#1721 [13:39] <blank> do you know anyone who can?
#1722 [13:39] <Clock> blank, i would try it on the minecraft forums
#1723 [13:40] * deblob [deblob@notlogged] has joined #minecrafthelp
#1724 [13:40] <blank> I searched it up but I couldn't find aything
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#1727 [13:40] <Clock> blank, just create your own thread, people will help you
#1728 [13:41] <Supernoobandpro> May someone link me to the Mojang support ticket please?
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#1732 [13:41] <Clock> ??> Supernoobandpro mojang/email
#1733 [13:41] <blank> ok Ill try
#1734 [13:41] <Absol> Supernoobandpro: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1735 [13:41] <Absol> Supernoobandpro: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1736 [13:41] <blank> thanks
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#1738 [13:41] <Supernoobandpro> ok thanks
#1739 [13:41] * Supernoobandpro [Supernoobandpro@notlogged] has quit. (Client Quit)
#1740 [13:41] <tyler> i changed my password but now it wont let me login
#1741 [13:41] * deblob [deblob@notlogged] has quit. (Client Quit)
#1742 [13:41] * tyler is now known as Guest34622
#1743 [13:41] <Clock> ??> Guest34622 login/throttle
#1744 [13:41] <Absol> Guest34622: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1745 [13:41] <Absol> Guest34622: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1747 [13:42] * The_Great_Icy [The_Great_Icy@notlogged] has joined #minecrafthelp
#1748 [13:42] <Guest34622> ok ill wait 3 hours aND TRY
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#1750 [13:42] <The_Great_Icy> Hey guys I been having some serious issues with Minecraft..
#1751 [13:43] <The_Great_Icy> Anyone here?
#1752 [13:43] * blank [blank@notlogged] has quit. (Quit: Web client closed)
#1753 [13:43] * blank [blank@notlogged] has joined #minecrafthelp
#1754 [13:44] <The_Great_Icy> Can anyone here help resolve my issue?
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#1757 [13:45] <The_Great_Icy> Anyone?
#1758 [13:45] <Clock> The_Great_Icy, you haven't explained the issues
#1759 [13:45] <The_Great_Icy> I have explained my issue?
#1760 [13:45] <Clock> no you did not
#1761 [13:45] <Clock> you just said "i have serious issues"
#1762 [13:46] <Clock> how can anyone help with that=
#1763 [13:46] <Ven> hello, im using my forge profile and its saying that i'm out of ram but i did what the help thing said of inputing more ram manually, checking my java update and ram mb amount and i have more that enough
#1764 [13:46] * hasanpop [hasanpop@notlogged] has joined #minecrafthelp
#1765 [13:46] <Ven> than*
#1766 [13:46] <Clock> ??> Ven mods
#1767 [13:46] <The_Great_Icy> My Minecraft will not Load any resource pack without lagging and crashing for 3 days and I have even tried factory restoring my laptop and I still have the issue
#1768 [13:46] <Absol> Ven: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1769 [13:46] <Absol> Ven: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1770 [13:47] <hasanpop> i can't play my game i've tried everything to fix it i would like a refund and i will re buy on another account
#1771 [13:47] <Clock> The_Great_Icy, so does your minecraft work without resource packs?
#1772 [13:47] <The_Great_Icy> yes
#1773 [13:47] <Clock> ??> hasanpop account/refund
#1774 [13:47] <Absol> hasanpop: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1775 [13:47] <The_Great_Icy> It runs perfectly without it but I would like to use my Recource packs
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#1777 [13:47] <hasanpop> i have read the policy and came here
#1778 [13:48] <Clock> ??> hasanpop info/volunteer
#1779 [13:48] <Absol> hasanpop: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
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#1781 [13:48] <Clock> The_Great_Icy, try using a lower resolution resource pack or ask the resource pack creator for assisstance
#1782 [13:48] <The_Great_Icy> how would I lower the resolution?
#1783 [13:49] <Clock> The_Great_Icy, most resource packs come in different resolutions, just download a smaller one
#1784 [13:49] <The_Great_Icy> Oh okay any size you recommend?
#1785 [13:49] <Clock> The_Great_Icy, start off with a size that actually runs on your computer
#1786 [13:49] * pedrinhoooo [pedrinhoooo@notlogged] has quit. (Ping timeout: 204 seconds)
#1787 [13:50] <The_Great_Icy> okay
#1788 [13:50] <Clock> The_Great_Icy, you can just try different resolutions to find the sweet spot
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#1791 [13:50] <The_Great_Icy> Okay I will thank you very much for all your help.
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#1799 [13:54] <Pro_Tuga> hi
#1800 [13:55] <Kila160> hi everyone
#1801 [13:55] <Kila160> pro_tuga has a problem
#1802 [13:55] <Kila160> he has his account for some years
#1803 [13:55] <Kila160> and forgot his email
#1804 [13:55] <Kila160> can anyone help him?
#1805 [13:55] <Clock> ?? account/retrieve-name
#1806 [13:55] <Absol> account/retrieve-name: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#1807 [13:56] <Clock> Kila160, he should try all his email addresses on that site^
#1808 [13:56] <Kila160> but he forgot the email not the account name
#1809 [13:56] <Kila160> but he doesn't remember them
#1810 [13:56] <Kila160> that's the problem anyway of knowing
#1811 [13:56] <Pro_Tuga> i know the username and the password, the old version of minecraft i could logic with username and password
#1812 [13:56] <Kila160> for example using a security question
#1813 [13:56] <Pro_Tuga> so i forgot the mail
#1814 [13:56] <Clock> ??> Pro_Tuga account/send-email
#1815 [13:56] <Absol> Pro_Tuga: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1816 [13:57] <Pro_Tuga> i have alot of emails, and i dont remeber all
#1817 [13:57] <Absol> Pro_Tuga: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1818 [13:57] <Clock> Pro_Tuga, then contact mojang like Absol told you
#1819 [13:57] <BluizH> Hi. I have been trying to install Minecraft.exe but get pixel Format Not Accelerated fault. I have followed the fault finding route to Ubunti Pastebin. I have a link to the data at http://paste.ubuntu.com/12849281/. What next?
#1820 [13:58] <Clock> BluizH, one moment
#1821 [13:58] <Kila160> but there is still a problem how can he know the ID if he doesn't have the account? to check it
#1822 [13:58] <Kila160> does not make sense
#1823 [13:58] <Kila160> the email is "gone"
#1824 [13:58] <Kila160> he forgot it
#1825 [13:58] <Pro_Tuga> Some of the emails i had i cant even remeber the password of them xD
#1826 [13:59] <Kila160> he cant get the ID
#1827 [13:59] <Clock> ?? account/trans-id
#1828 [13:59] <Absol> account/trans-id: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1829 [13:59] * Emma [Emma@notlogged] has joined #minecrafthelp
#1830 [13:59] <Clock> the transaction it is the ONLY valid proof of purchase
#1831 [13:59] * Rafael [Rafael@notlogged] has joined #minecrafthelp
#1832 [13:59] <Emma> i buy minecrsft and a cant donwload it
#1833 [13:59] <Pro_Tuga> then rip
#1834 [13:59] <Emma> what
#1835 [13:59] <Kila160> oh well
#1836 [13:59] <Pro_Tuga> i bought the minecraft when it was 10€
#1837 [14:00] <Pro_Tuga> so its really really old
#1838 [14:00] <Clock> BluizH, download and install http://www.nvidia.com/download/driverResults.aspx/89880/en-us
#1839 [14:00] <Pro_Tuga> i cant remeber the id
#1840 [14:00] <Pro_Tuga> i cant remeber the id
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#1842 [14:00] <Kila160> he bought with a paysafe
#1843 [14:00] <Kila160> is there any other way?
#1844 [14:00] <Clock> Pro_Tuga, you can try contacting mojang anyway and ask for an alternate proof method
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#1846 [14:01] <Pro_Tuga> the only thing i remeber from the minecraft account is the nickname, password and secret question. So its kind hard to proof the acc is mine
#1847 [14:02] <Clock> Pro_Tuga, yeah, as i said talk to mojang, they are the people that can help with account issues
#1848 [14:03] <Pro_Tuga> ok thx for the help :)
#1849 [14:03] * BluizH [BluizH@notlogged] has quit. (Ping timeout: 204 seconds)
#1850 [14:03] <Clock> Pro_Tuga, sadly due to a backlog the reply time currently is over 2 weeks...
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#1854 [14:07] <DecaWolf> Hello. Can someone help me with some basic plugin permissions?
#1855 [14:08] <DecaWolf> Well I guess not
#1856 [14:08] <DecaWolf> Well the new Star Wars film is coming ou
#1857 [14:09] <Clock> ??> DecaWolf mods
#1858 [14:09] <Absol> DecaWolf: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1859 [14:09] <Absol> DecaWolf: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1865 [14:13] <Izzy_> Login troubles :(
#1866 [14:14] * felipe [felipe@notlogged] has quit. (Client Quit)
#1867 [14:14] <Izzy_> Keeps saying bad username/password.
#1868 [14:15] <Clock> Izzy_, tried resetting the password?
#1869 [14:15] * haim [haim@notlogged] has joined #minecrafthelp
#1870 [14:15] <haim> hello
#1871 [14:15] <Izzy_> Yes, I tried resetting my password, but it still wouldn't let me in.
#1872 [14:15] <haim> i have just download minecraft
#1873 [14:15] <Clock> ??> Izzy_ login/throttle
#1874 [14:15] <Absol> Izzy_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1875 [14:15] <Absol> Izzy_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1876 [14:16] <Izzy_> Ah, good to know. Three hours!? :(
#1877 [14:16] * felip [felip@notlogged] has joined #minecrafthelp
#1878 [14:16] <felip> juhghjjjiuyij98ki
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#1884 [14:26] * Evthecandyman [Evthecandyman@notlogged] has joined #minecrafthelp
#1885 [14:26] <Strike123> Hi there i have a question???
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#1893 [14:30] <User> Hello
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#1895 [14:31] <Strike123> hey
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#1900 [14:44] <Strike123> hey can o plz ask a question
#1901 [14:47] * Evthecandyman [Evthecandyman@notlogged] has joined #minecrafthelp
#1902 [14:48] <Evthecandyman> i downloaded windows 10 and now minecraft won't work. I need to update my drivers, I think. It says Pixel format not accelerated.
#1903 [14:49] * nicolas [nicolas@notlogged] has joined #minecrafthelp
#1904 [14:49] <rymate1234> Evthecandyman, have you done a dxdiag?
#1905 [14:49] <rymate1234> ??> Evthecandyman win/dxdiag
#1906 [14:49] * reneeaking [reneeaking@notlogged] has joined #minecrafthelp
#1907 [14:49] <Absol> Evthecandyman: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1908 [14:49] <Evthecandyman> Yes
#1909 [14:49] <Evthecandyman> Yes
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#1911 [14:49] <rymate1234> also make sure all updates are installed (start -> settings -> update and security)
#1912 [14:49] <rymate1234> Evthecandyman, can you link the dxdiag here?
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#1914 [14:50] <Evthecandyman> Yes. http://paste.ubuntu.com/12850008/
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#1918 [14:52] <Evthecandyman> Yes. http://paste.ubuntu.com/12850008/
#1919 [14:53] <Evthecandyman> Did you get my dxdiag link?
#1920 [14:53] <rymate1234> yes
#1921 [14:53] <Strike123> hey i was wondering if a ping of 25ms was good for most of the servers??
#1922 [14:53] <rymate1234> did you check windows update?
#1923 [14:53] <rymate1234> Strike123, yes
#1924 [14:53] <Strike123> okay thnx
#1925 [14:53] <Strike123> okay thnx
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#1927 [14:54] <rymate1234> Evthecandyman, according to your dxdiag the correct drivers appear to be installed
#1928 [14:55] <Evthecandyman> When I launch minecraft I get Pixel Format NOt Accelerated
#1929 [14:55] <rymate1234> yeah you said
#1930 [14:55] <rymate1234> did you check windows update?
#1931 [14:55] <Evthecandyman> Sorry...how do I do that?
#1932 [14:55] <rymate1234> <rymate1234> also make sure all updates are installed (start -> settings -> update and security)
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#1934 [14:56] <Evthecandyman> checking now...
#1935 [14:57] * OmnIcK [OmnIcK@notlogged] has quit. (Ping timeout: 378 seconds)
#1936 [14:58] <Evthecandyman> no updates available
#1937 [14:58] <rymate1234> right
#1938 [14:58] <rymate1234> looks like intel may not be supporting your graphics on windows 10 then
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#1941 [14:59] <rymate1234> you'll have to downgrade to your previous operating system
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#1943 [14:59] <Afootpluto> ??> Evthecandyman win/downgrade
#1944 [14:59] <Absol> Evthecandyman: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1945 [15:00] <Evthecandyman> the link says 502 Bad Gateway
#1946 [15:01] <Afootpluto> i guess the site is down then
#1947 [15:01] <Afootpluto> it is back up
#1948 [15:01] <rymate1234> Evthecandyman, go to start -> settings -> update and security -> recovery
#1949 [15:01] <rymate1234> there should be an option to downgrade there
#1950 [15:01] <rymate1234> or go back
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#1952 [15:03] <Evthecandyman> Thanks. Going back to Windows 8.1. Appreciate your time!
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#1962 [15:08] <Zespres> For some reason, any time me or my friends try to log into our Minecraft Accounts, it doesn't work at all. We've tried resetting our passwords and that hasn't even worked. I've tried the Minecraft Launcher and the Technic Launcher. It still hasn't worked.
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#1965 [15:09] <Anna> Zespres: how doesn't it work? does it say invalid username or password?
#1966 [15:09] <Zespres> Yes. Constantly.
#1967 [15:09] <Anna> And how many times did you try?
#1968 [15:09] <Zespres> At least 10.
#1969 [15:10] <Anna> ??> Zespres login/throttle
#1970 [15:10] <Absol> Zespres: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1971 [15:10] <Absol> Zespres: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1972 [15:11] <Zespres> But the it was working about 3 minutes before, and I logged out to log into my friends account, logged back into mine with the same password and it wouldn't let me log in.
#1973 [15:11] * oerg866__ [oerg866__@notlogged] has joined #minecrafthelp
#1974 [15:11] <Zespres> https://gyazo.com/9c89d3e2f3f75d0968cf67295eb3e3d3
#1975 [15:11] <Zespres> As well as: https://gyazo.com/89e375df0805295df4dda69d00b47e66
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#1978 [15:12] <themenace231> when i sign in to my account it doesn't work but i checked that on my email if it has n acount and it does
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#1980 [15:13] <Zespres> So it's not just me then. The issue is occurring for other people as well.
#1981 [15:14] <Afootpluto> ??> Zespres login/throttle
#1982 [15:14] <Absol> Zespres: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1983 [15:14] <Absol> Zespres: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1985 [15:14] <Afootpluto> ??> themenace231 login/throttle
#1986 [15:14] <Absol> themenace231: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1987 [15:14] <Absol> themenace231: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1988 [15:14] <rubemm> ive already bought minecraft before and i tried to redeem the code for minecraft windows 10 but when i logged into microsoft it had my redeem code in and it was processing and when done it says please log in even tho i am
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#1991 [15:15] <themenace231> i already changed my password
#1992 [15:15] <Zespres> You can keep telling me it's the login/throttle issue, but why did it happen within the first 3 minutes of me trying to log in 1 time? Explain please.
#1993 [15:16] <Afootpluto> Zespres, how many times did you try to login?
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#1996 [15:16] * nope [nope@notlogged] has joined #minecrafthelp
#1997 [15:16] <nope> hello
#1998 [15:17] <nope> :(
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#2000 [15:17] <Afootpluto> hi
#2001 [15:17] <nope> so
#2002 [15:17] <nope> tf2 is better than minecraft
#2003 [15:17] <nope> anyone know the support number
#2004 [15:17] <nope> gonna prank call em
#2005 [15:17] <nope> little minecraft scrubs
#2006 [15:17] <Afootpluto> there is no number
#2007 [15:17] <Zespres> I logged out one time, and the password said it was incorrect when I tried to log back in. Which I know was untrue. But in total, it's about 10. You can forward me the login/throttle all you want, it's not helping me with my issue.
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#2010 [15:18] <Afootpluto> Zespres, wait three hours and try again
#2011 [15:18] <Afootpluto> Zespres, wait three hours and try again
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#2014 [15:18] <Afootpluto> Zespres, reset your password and wait three hours
#2015 [15:18] <Afootpluto> Zespres, reset your password and wait three hours
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#2017 [15:19] <Zespres> I did. But why should I have to wait 3 hours for an issue that really shouldn't have happened in the first place? And it's not just my account, it's my friends as well.
#2018 [15:19] <Zespres> I made sure the password was correct on the 2nd attempt, and the issue still persisted.
#2019 [15:19] <Afootpluto> Zespres, it is a IP based lock out, so if you both on the same network it would lock him out too
#2020 [15:20] <Zespres> That seems ridiculous. Even with a Dynamic IP address?
#2021 [15:20] <Afootpluto> Zespres, dynamic ips dont change as much as people think
#2022 [15:21] <Zespres> About every 24 hours. But each computer would have their own Dynamic IP address, correct?
#2023 [15:21] <Anna> No.
#2024 [15:21] <Anna> Unless they are a in different networks
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#2026 [15:22] <Anna> What the computer connects to has the dynamic ip address,
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#2028 [15:22] <Anna> For example if you were all on the same wifi connection
#2029 [15:22] <Anna> Anyway, just wait three hours, change your password then try again
#2030 [15:23] <Zespres> But that still seems like an issue that shouldn't be happening. We all know we put the password in correctly. And we kind of wanted to play Minecraft now. Thus why I am on here. I wouldn't be on here if I didn't want the issue to be fixed immediately.
#2031 [15:24] <Afootpluto> Zespres, there is nothing we can do
#2032 [15:24] <Afootpluto> Zespres, if you dont want to take our advice, you can leave
#2033 [15:25] <Zespres> But why did the issue happen in the first place when I know that I input my password correctly as well as my friend. We only had one failed login attempt and then it stopped working form there.
#2034 [15:25] * blank [blank@notlogged] has joined #minecrafthelp
#2035 [15:25] <Zespres> From*
#2036 [15:25] <Anna> read this again:
#2037 [15:25] <Anna> ?? login/throttle
#2038 [15:25] <Absol> login/throttle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2039 [15:25] <blank> hello can anyone help me with redstone
#2040 [15:25] <Absol> login/throttle: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2041 [15:26] <Anna> It is automatic, and to prevent people from brute forcing your passwords
#2042 [15:26] <Zespres> Why did the issue happen after one failed login attempt?
#2043 [15:26] <Anna> It can not be disabled. We can not help with it
#2044 [15:26] <Afootpluto> blank, we dont help with that
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#2046 [15:26] <blank> is there a place / # I can h=go for that?
#2047 [15:26] <Zespres> It started happening after one failed login attempt.
#2048 [15:26] <Anna> blank: redstone with or without commandblocks?
#2049 [15:26] <blank> I meant is there a place / # I can go for it
#2050 [15:27] <Afootpluto> blank, one sec
#2051 [15:27] <Kornelios> Hi can anyone help me with which graphics driver I need to install onto my laptop? I need an intel one but thats all I know at the moment.
#2052 [15:27] <Anna> Zespres: Are you sure of that? If so wait three hours and if it happens again, come back
#2053 [15:27] <Afootpluto> blank, http://www.minecraftforum.net/forums/minecraft-discussion/redstone-discussion-and
#2054 [15:27] <blank> I posted a fourm (creeper1012345) 1 hour ago no one helped me :(
#2055 [15:27] <Zespres> What do I do if the issue does persist after 3 hours?
#2056 [15:28] <Afootpluto> Zespres, you email mojang
#2057 [15:28] <blank> in command blocks section
#2058 [15:28] <Afootpluto> blank, http://www.minecraftforum.net/forums/minecraft-discussion/redstone-discussion-and/command-blocks
#2059 [15:29] <blank> I know I posted a fourm, no one answered
#2060 [15:29] <Afootpluto> then wait for a reply
#2061 [15:29] <blank> its called armor stand head its in command block sections
#2062 [15:29] <Afootpluto> we only help with tech issues
#2063 [15:29] <blank> well Ive been waiting for 2 hours
#2064 [15:30] <blank> oh isnt there like a place on this site that is for redstone?
#2065 [15:30] <Anna> blank: there is a commandblock help channel here you can /join
#2066 [15:31] <blank> @Anna thanks what channel?
#2067 [15:31] <Anna> take a guess, it has commandblocks in the name
#2068 [15:31] <Anna> and a # before the channel name :)
#2069 [15:31] <blank> #commandblocks?
#2070 [15:32] <Anna> Yes, you can /join that for commandblock related topics
#2071 [15:32] <blank> ok thanks
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#2073 [15:33] <blank> is it commandblock or commandblocks cause I don't wanna join one with no one in it
#2074 [15:33] <Anna> s
#2075 [15:33] <blank> ok thanks
#2076 [15:34] * CM_ANIME [CM_ANIME@notlogged] has joined #minecrafthelp
#2077 [15:34] <CM_ANIME> SUP WHAT DO I DO
#2078 [15:34] <Anna> ??> CM_ANIME ask
#2079 [15:34] <Absol> CM_ANIME: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2080 [15:34] <Absol> CM_ANIME: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2081 [15:35] <CM_ANIME> WHAT IS A CREEPER
#2082 [15:35] <Anna> CM_ANIME: Please do not use caps. And this channel is for probelsm running minecraft. Not general gameplay
#2083 [15:35] * dragon_ [dragon_@notlogged] has quit. (Client Quit)
#2084 [15:37] <CM_ANIME> how do i download minecraft
#2085 [15:37] * dragon_ [dragon_@notlogged] has joined #minecrafthelp
#2086 [15:37] <CM_ANIME> hey dragon
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#2088 [15:39] <Anna> CM_ANIME: go to minecraft.net and click the buy button. Or download if you already paid for it
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#2094 [15:43] <Guest75068> hello so i was going to login to my account and i had tried a couple times but it didnt work so i reset my password and still didnt work, ive even tried changing the email address and that also didnt work
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#2099 [15:44] <Guest75068> hello so i was going to login to my account and i had tried a couple times but it didnt work so i reset my password and still didnt work, ive even tried changing the email address and that also didnt work
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#2102 [15:45] <MuhGroober> Hello, I am trying to make a minecraft server and when I open the console it doesn't display anything. This is the .exe version because the .jar version isn't working for me for some reason. What's going on?
#2103 [15:45] <Clock> ??> Guest75068 login/throttle
#2104 [15:45] <Absol> Guest75068: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2105 [15:45] <Absol> Guest75068: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2106 [15:45] <Clock> MuhGroober, yeah the exe version has this bug in it
#2107 [15:46] <MuhGroober> When I try to open the
#2108 [15:46] <MuhGroober> oops
#2109 [15:46] <Clock> MuhGroober, using the jar version is the workaround here
#2110 [15:46] <MuhGroober> When I try to use the jar version it doesn't open when I open with java platform se binary
#2111 [15:47] <Clock> MuhGroober, there are many tutorials out there with many different ways of starting up a server
#2112 [15:48] <MuhGroober> K, thanks
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#2127 [16:02] <R0xyHart> ok, so I try to log on to minecraft but it won't let me get beyond the screen that comes up when you double click on the icon on the desk top, it tells me that I need to update my graphics or something like that. Can you help? My URL thing is http://paste.ubuntu.com/12852335/
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#2130 [16:06] <xabx22x> i am unable to sign in. i have purchased minecraft. changed my password and done everything possible to sign in but i cant
#2131 [16:07] <Clock> ??> xabx22x login/throttle
#2132 [16:07] <Absol> xabx22x: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2133 [16:07] <Absol> xabx22x: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2134 [16:08] <R0xyHart> How do I update my graphics drivers?
#2135 [16:08] <Clock> R0xyHart, your dxdiag log is cut off, please redo the instruction, this time make sure to copy ALL of the text
#2136 [16:08] <xabx22x> i entered the correct username and password why would it lock me out
#2137 [16:09] <Anna> xabx22x: how many times did you try log in?
#2138 [16:10] <R0xyHart> http://paste.ubuntu.com/12852565/ is that all of it?
#2139 [16:10] <xabx22x> more than 3. but it should have logged in the first.
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#2141 [16:10] <Clock> R0xyHart, yes one moment
#2142 [16:10] <Anna> If it didn't log in the first you may have made a typo. But anyway the lockout can not be disabled but will run out after three hours
#2143 [16:11] <xabx22x> and if it doesnt log me in then?
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#2145 [16:11] <GreyVulpine> xabx22x - Regardless of whether or not you think you've used the right login, our advice still remains the same. Please wait 3 hours for any account lockout to expire. Request a password reset from https://account.mojang.com/password -- then try logging in.
#2146 [16:11] <GreyVulpine> xabx22x - If it doesn't log you in, then you'll need to contact Mojang Support through the contact form.
#2147 [16:11] <xabx22x> ok thanks
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#2150 [16:12] <Clock> R0xyHart, grab the driver here http://downloads.dell.com/FOLDER94745M/3/INTEL_GM45-GE45-GS45-INTEGRA_A03_R203651.exe
#2151 [16:14] <R0xyHart> ok
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#2153 [16:14] <R0xyHart> so, now what do I do?
#2154 [16:14] <Clock> R0xyHart, download and install it
#2155 [16:14] <R0xyHart> It is
#2156 [16:15] <R0xyHart> do I run it
#2157 [16:15] <Pigged> Hello, I'm having troubles connecting to particular servers. I have granted permission for this server to go through the firewall. When I try connecting to it I get this error: java.ConnectException: Connection timed out: no further information: Any ideas how I can fix it?
#2158 [16:15] <Clock> R0xyHart, yes run it
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#2160 [16:15] <R0xyHart> Ok it finished, now what?
#2161 [16:17] <Clock> R0xyHart, restart the computer then try mc
#2162 [16:17] <R0xyHart> ok thanks!
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#2169 [16:23] <maddy0415> so this has to do with shaders i am trying to use the SEUS shaders but whenever i click it in my world my minecraft crashes what do i do?
#2170 [16:23] <R0xyHart> Hey, I was here a couple of minutes ago and what you suggested didn't work.
#2171 [16:23] <tyteen4a03> ??> maddy0415 mods
#2172 [16:23] <Absol> maddy0415: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2173 [16:23] * flash_gamer [flash_gamer@notlogged] has joined #minecrafthelp
#2174 [16:23] <Absol> maddy0415: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#2177 [16:25] <maddy0415> my shader SEUS crashes whenever i click it in a world what do i do?
#2178 [16:25] <GreyVulpine> maddy0415 - Don't use shaders?
#2179 [16:25] <maddy0415> but i want to
#2180 [16:25] <GreyVulpine> maddy0415 - Sorry, we don't provide support for shaders here.
#2181 [16:25] <R0xyHart> I believe that Clock helped me? And I need more help.
#2182 [16:26] <tyteen4a03> ??> R0xyHart gpu/intel/ig4
#2183 [16:26] <Absol> R0xyHart: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#2184 [16:26] <Absol> R0xyHart: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#2185 [16:26] <tyteen4a03> Clock, anything not HD for intel is too old in all circumstances
#2186 [16:26] <maddy0415> Shaders wont work help
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#2188 [16:26] <GreyVulpine> maddy0415 - Sorry, we don't provide support for shaders here.
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#2190 [16:26] <Pigged> Hello, I'm having troubles connecting to particular servers. I have granted permission for this server to go through the firewall. When I try connecting to it I get this error: java.ConnectException: Connection timed out: no further information: Any ideas how I can fix it?
#2191 [16:27] <R0xyHart> Well I think that I have like 6. something, but it says that I need to update my graphics driver
#2192 [16:27] <GreyVulpine> Pigged - What firewall do you run? And how did you grant permission for it?
#2193 [16:27] * lukas_explorer [lukas_explorer@notlogged] has joined #minecrafthelp
#2194 [16:28] <R0xyHart> Never mind I'll just ask my Dad if he can help
#2195 [16:28] <lukas_explorer> how can i fix it
#2196 [16:29] <GreyVulpine> lukas_explorer - Fix.. what?
#2197 [16:29] <lukas_explorer> my minecraft
#2198 [16:29] * rafael [rafael@notlogged] has joined #minecrafthelp
#2199 [16:29] <GreyVulpine> lukas_explorer - What's wrong with it?
#2200 [16:30] <lukas_explorer> my minecraft says it looks like your game is crashed
#2201 [16:30] <GreyVulpine> lukas_explorer - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2202 [16:30] * maddy0415 [maddy0415@notlogged] has quit. (Ping timeout: 204 seconds)
#2203 [16:30] <lukas_explorer> http://paste.ubuntu.com/12852890/
#2204 [16:30] <GreyVulpine> lukas_explorer - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#2205 [16:30] <lukas_explorer> thats the url
#2206 [16:31] <lukas_explorer> reinstall
#2207 [16:32] <lukas_explorer> i want to reinstall it
#2208 [16:32] <Pigged> @GreyVulpine I don't know, someone said that I need to let my firewall not block the server that I'm trying to connect to (windows firewall)
#2209 [16:32] <GreyVulpine> lukas_explorer - Then I would recommend you take your computer to a professional, as they would be able to help you with that.
#2210 [16:32] <GreyVulpine> ??> Pigged tools/hjt
#2211 [16:32] <Absol> Pigged: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2212 [16:32] <Absol> Pigged: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2213 [16:33] <lukas_explorer> here is the link http://paste.ubuntu.com/12852890/
#2214 [16:33] <GreyVulpine> lukas_explorer - The answer has not changed.
#2215 [16:34] <tyteen4a03> Pigged, could you also try this server: mctest.ae97.net
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#2218 [16:39] <Pigged> What do I do on mctest.ae97.net?
#2219 [16:40] <GreyVulpine> Are you able to connect to it in minecraft?
#2220 [16:40] <Pigged> YEs
#2221 [16:41] <GreyVulpine> How about s.nerd.nu?
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#2223 [16:41] <Pigged> Yes
#2224 [16:42] <Smoxyton> hi
#2225 [16:42] <Smoxyton> i need help
#2226 [16:42] <Smoxyton> i'm getting this problem
#2227 [16:42] <GreyVulpine> Pigged - Issue likely is not with you, but with the servers you're trying to connect to.
#2228 [16:42] <GreyVulpine> Smoxyton - What problem?
#2229 [16:42] <Smoxyton> it keeps on saying that my drivers aren't updated
#2230 [16:42] <nstumpf> http://tinypic.com/view.php?pic=qrntki&s=8 keep getting this error and dont know how to fix it
#2231 [16:43] <GreyVulpine> Smoxyton - Got a link to your dxdiag?
#2232 [16:43] <Pigged> @GreyVulpine I'm not able to connect to this IP due to the no further information error: 72.20.53.56
#2233 [16:43] <Pigged> na.badlion.net doesn't work either
#2234 [16:43] <Smoxyton> this is my dxdiag: http://paste.ubuntu.com/12853111/
#2235 [16:44] <GreyVulpine> Smoxyton - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#2236 [16:44] <Smoxyton> so, do you know when will thw windows 10 driver come out
#2237 [16:44] <GreyVulpine> Smoxyton - Most likely, never.
#2238 [16:45] <Smoxyton> why, is windows 10 not compatible
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#2241 [16:45] <GreyVulpine> Smoxyton - No, minecraft works on Windows 10. Your Intel 4 series video chipset, however, does not have updated drivers from Intel for Windows 10.
#2242 [16:45] <GreyVulpine> Pigged - Looks like I'm unable to connect to either of those servers as well, with the same error
#2243 [16:46] <Smoxyton> okay, so i need a newer computer
#2244 [16:46] <GreyVulpine> Smoxyton - Yes.
#2245 [16:46] <Smoxyton> okay, thanks bro
#2246 [16:48] <KING_ILGUNAS> Hi. I am unable to connect to Minecraft since I upgraded my PC to Windows 10. I have an Intel graphics card and it is saying the drivers need updating, although when I check my driver is the most up to date. I have the following link from the help toohttp://paste.ubuntu.com/12853183/l
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#2248 [16:52] <nstumpf> lol
#2249 [16:53] <GreyVulpine> KING_ILGUNAS - Unfortunately, it looks like that computer's video chipset's been EOL'd, intel's no longer providing updated drivers for it.
#2250 [16:53] <dore> http://paste.ubuntu.com/12853335/
#2251 [16:53] <nstumpf> http://tinypic.com/view.php?pic=qrntki&s=8 can someone tell me what this means
#2252 [16:53] <GreyVulpine> dore - That computer does not meet minecraft's minimum requirements to run. You'll need to find a newer computer to run minecraft on
#2253 [16:53] <KING_ILGUNAS> I was able to play when I was Windows 7. Why cannot I not now?
#2254 [16:54] <GreyVulpine> KING_ILGUNAS - Simply put, Intel's stopped support for it. Drivers exists for 7, not 10
#2255 [16:54] <dore> gracias
#2256 [16:54] <KING_ILGUNAS> So will I have the same problem if I download the Minecraft for Windows 10?
#2257 [16:55] <GreyVulpine> KING_ILGUNAS - You mean, minecraft beta for windows 10?
#2258 [16:55] <KING_ILGUNAS> yes
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#2260 [16:55] <GreyVulpine> KING_ILGUNAS - No, that should still work.
#2261 [16:55] <GreyVulpine> KING_ILGUNAS - Be aware that it's not the same game.
#2262 [16:55] <KING_ILGUNAS> How is it different?
#2263 [16:56] <GreyVulpine> Played Minecraft PE for mobile?
#2264 [16:56] <KING_ILGUNAS> Yes
#2265 [16:56] <GreyVulpine> That's Minecraft Beta for windows 10. It's Minecraft PE, now on Win 10
#2266 [16:57] <KING_ILGUNAS> Ok, not happy with Windows. I would not have upgraded if I had known.
#2267 [16:57] <GreyVulpine> You're not the first person here to state that.
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#2269 [16:57] <KING_ILGUNAS> Thanks for your help. Now need to go think on how I can sort this mess out.
#2270 [16:58] * GreyVulpine tips hat
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#2273 [17:00] <xofffox> can't log into account. its like my account doesnt exsist but it lets me change the password but wont let me log in.
#2274 [17:00] <GreyVulpine> xofffox - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2275 [17:01] <xofffox> k thanks
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#2278 [17:05] <nstumpf> help plz lol
#2279 [17:06] <GreyVulpine> nstumpf - Pretty sure that's a server-side issue. Are you able to connect to other servers?
#2280 [17:06] <nstumpf> yes, but its only me with the issue on the server and the owner doesnt play anymore and i cant contact him to fix it
#2281 [17:07] <nstumpf> do u think it would work from a different IP address
#2282 [17:07] <GreyVulpine> Don't believe so.
#2283 [17:07] <nstumpf> hmmm
#2284 [17:08] <GreyVulpine> Either your character's profile is screwed up, or your character is in a place where the world is corrupt in some manner.
#2285 [17:08] <nstumpf> YES
#2286 [17:08] <GreyVulpine> Either way, deleting that character's profile will force the server to recreate your character's profile, and move it back to spawn
#2287 [17:08] <GreyVulpine> But... seeing as how the server owner isn't around...
#2288 [17:08] <nstumpf> i went on this dudes island and both of us disconnected and it spawns me on that island and i disconnect
#2289 [17:09] <nstumpf> ok thanks.
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#2292 [17:11] <fratom2> My pixel format doesn`t work, here is the DXdiag: http://paste.ubuntu.com/12852674/
#2293 [17:11] <GreyVulpine> fratom2 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#2296 [17:22] <Pyrocetus> my minecraft launcher isn't connecting to internet, i've tried various malware removers to no avail
#2297 [17:23] <Clock> Pyrocetus, post the entire error message
#2298 [17:24] <Pyrocetus> ahem, well its asking me to log in to my account, and then fails to connect to servers
#2299 [17:25] <Clock> Pyrocetus, that's not enough, you need to tell us EXACTLY what the error message is
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#2302 [17:27] <Pyrocetus> it literally says "Sorry, but we couldn't connect to our servers. be sure that you are online and that Minecraft is not blocked." at the login screen after failing to log into my account
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#2304 [17:27] <Clock> Pyrocetus, that's still not all there is still more to the error, the one in the brackets
#2305 [17:28] <Pyrocetus> {SocketException: Permission denied: connect}?
#2306 [17:29] <Clock> yes
#2307 [17:30] <Maximus> necesito ayuda mi minecraft recien lo instalo carga todo pero me manda siempre a la pagina directX
#2308 [17:32] <Pyrocetus> now what do i do?
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#2311 [17:40] <Afootpluto> Pyrocetus, run minecraft with admin
#2312 [17:41] <Pyrocetus> how?
#2313 [17:41] <Afootpluto> right click on the minecraft launcher and click run as administrator
#2314 [17:42] <Pyrocetus> it says it IS on admin
#2315 [17:45] <Pyrocetus> ok unchecking protect my computer doesnt help
#2316 [17:48] * Caleb_ [Caleb_@notlogged] has joined #minecrafthelp
#2317 [17:50] <Caleb_> Minecraft won't launch after the launcher starts, I click on "play" and it almost instantly crashes saying something about pixel acceleration. http://paste.ubuntu.com/12854523/
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#2320 [17:52] <Caleb_> "Pixel format not accelerated"
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#2323 [17:57] <EmotherfuckinT> Greetings, having issues with Windows 10 and graphics drivers, I have dxdiag file
#2324 [18:00] <Afootpluto> Caleb_, your gpu is not supported on windows 10
#2325 [18:00] <Afootpluto> Caleb_, you will need to downgrade to windows 7 or use a different PC
#2326 [18:00] <Caleb_> ah, thank you
#2327 [18:00] <Afootpluto> EmotherfuckinT, can you give me the link to the dxdiag
#2328 [18:00] <EmotherfuckinT> http://paste.ubuntu.com/12854628/
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#2330 [18:01] <smart> hello
#2331 [18:01] <smart> so i redeemed the code then something went wrong
#2332 [18:02] <smart> so i closed it and re-opened it
#2333 [18:02] <Afootpluto> EmotherfuckinT, your gpu is not supported on windows 10, you will need to downgrade to your previous version of windows or use a different PC
#2334 [18:02] <smart> then it said i already redeemed it so it didnt let me
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#2336 [18:03] <EmotherfuckinT> Thank you!
#2337 [18:03] * Ritsuka is now known as Kaname
#2338 [18:03] <Afootpluto> you're welcome
#2339 [18:03] <smart> i redeemed the code then it froze so i re-opened it and it said i already redeemed it and i dont know what to do next
#2340 [18:03] <smart> hello?
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#2344 [18:13] * wesker41480 [wesker41480@notlogged] has joined #minecrafthelp
#2345 [18:13] <wesker41480> Hey
#2346 [18:13] <wesker41480> Anybody here..
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#2351 [18:17] <sginga> have an old minecraft account and forgot my password, but it says my email is not the correct email when i try to recover my password. any idea what i should do?
#2352 [18:18] <Clock> ??> sginga account/send-email
#2353 [18:18] <Absol> sginga: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2354 [18:18] <Absol> sginga: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2363 [18:20] <eth> hi
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#2366 [18:20] <eth> i cant play minecraft on windows 10
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#2368 [18:21] <eth> i cant play minecraft on windows 10
#2369 [18:22] <BlueWaterfallLps> Can anyone help me with this problem I am having w/ my mc: I open my mc and it says email or username and then it says password.. after entering that information it says "please make sure that you are online or that your mc is not blocked." Im very confused by this and need someone to help me..
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#2371 [18:22] <eth> i need help with playing mc on my windows 10 i doent work
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#2374 [18:24] <eth> i need help with playing mc on my windows 10 i doent work
#2375 [18:24] <BlueWaterfallLps> Can anyone help me with this problem I am having w/ my mc: I open my mc and it says email or username and then it says password.. after entering that information it says "please make sure that you are online or that your mc is not blocked." Im very confused by this and need someone to help me..
#2376 [18:25] <Charlie> i currently own minecraft for xbox 360 but i want to add it to my xbox one but im not getting the $5 offer and i dont want to pay the $20
#2377 [18:25] <Afootpluto> BlueWaterfallLps, what is the exact error
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#2379 [18:25] <Afootpluto> Charlie, eth do you have a dxdiag?
#2380 [18:26] <BlueWaterfallLps> I tried to login on pc but it says its blocked or that i`m not online and i don`t know how to fix that..
#2381 [18:26] <eth> ya
#2382 [18:26] <Afootpluto> eth, can you give me the link to ir
#2383 [18:26] <eth> how
#2384 [18:27] <Afootpluto> ??> eth win/dxdiag
#2385 [18:27] <Absol> eth: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2386 [18:27] <Afootpluto> BlueWaterfallLps, what is the exact error?
#2387 [18:28] <eth> idk
#2388 [18:28] <Afootpluto> eth, do what Absol said
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#2392 [18:32] <eth> didi it work
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#2394 [18:32] <eth> i pasted it
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#2407 [18:43] <Ashybros> The e-mail that was used to register my account no longer exists and i cant log in
#2408 [18:43] <Ashybros> It says my account was migrated
#2409 [18:43] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#2410 [18:43] <Ashybros> when i try to log in normally
#2411 [18:46] <Ashybros> is anyone there?
#2412 [18:47] <tyteen4a03> Ashybros, did you migrate your account to a Mojang account?
#2413 [18:49] * Not [Not@notlogged] has joined #minecrafthelp
#2414 [18:49] <Ashybros> I do not know, I just wanted to go on after not being active for a couple years
#2415 [18:49] <Ashybros> Could it have happened automatically?
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#2417 [18:50] <Not> Hello, I contact Mojang by email twice a couple of weeks ago and I still have no reply
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#2419 [18:51] <tyteen4a03> Ashybros, no, someone must have done it for you
#2420 [18:51] <tyteen4a03> ??> Ashybros account/send-email
#2421 [18:51] <Absol> Ashybros: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2422 [18:52] <Absol> Ashybros: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2423 [18:52] <tyteen4a03> Not, how did you contact them?
#2424 [18:52] <tyteen4a03> Not, also, they are currently processing emails from September 26th
#2425 [18:53] <Not> I contacted them from the page that you give them your email and account name and readon for the problem. My issue is I can't urchase minecraft online and I already contacted my bank, but they said there's nothing wrong with my card
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#2431 [18:54] <AJohnny555> Hello, I have not been on MC in a very long time. I do not know the e-mail that it was set up with nor the transaction ID. I do know the username and password though. What can i do?
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#2433 [18:55] <tyteen4a03> ??> AJohnny555 account/retrieve-name
#2434 [18:55] <Absol> AJohnny555: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#2435 [18:55] <tyteen4a03> AJohnny555, try all your emails there
#2436 [18:55] <tyteen4a03> Not, how are you paying for Minecraft?
#2437 [18:55] <FireRez> How can I tell what servers I donated to??
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#2439 [18:55] <Not> I'm paying for it with my Visa debit card
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#2441 [18:55] <tyteen4a03> FireRez, server donation is a business between you and the server in question; Mojang has no control over that
#2442 [18:56] <tyteen4a03> Not, have you enabled International Transactions on that card?
#2443 [18:56] <FireRez> How can I tell what servers I donated to?? Any way??
#2444 [18:56] <tyteen4a03> FireRez, server donation is a business between you and the server in question; Mojang has no control over that
#2445 [18:56] <AJohnny555> I know the username, I do not know the e-mail it was set up with and have reason to believe it no longer exists.
#2446 [18:56] <Not> Yes I have.
#2447 [18:56] <tyteen4a03> Not, tried Chrome?
#2448 [18:56] <AJohnny555> Can i give you my user and Pw and u tell me the e-mail?
#2449 [18:56] <tyteen4a03> AJohnny555, no
#2450 [18:56] <tyteen4a03> ??> AJohnny555 account/send-email
#2451 [18:56] <Absol> AJohnny555: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2452 [18:56] <Absol> AJohnny555: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2453 [18:57] <AJohnny555> I do not know the e-mail
#2454 [18:57] <Not> Originally use chrome, then microsoft edge, and even IE
#2455 [18:57] <tyteen4a03> AJohnny555, in which year did you purchase Minecraft?
#2456 [18:57] <AJohnny555> i believe it no longer exists
#2457 [18:57] <AJohnny555> way back
#2458 [18:57] <Not> None of them make a differenve
#2459 [18:57] <tyteen4a03> AJohnny555, which is?
#2460 [18:57] <AJohnny555> 2009 maybe
#2461 [18:57] <tyteen4a03> ??> AJohnny555 account/trans-id/dibs
#2462 [18:57] <Absol> AJohnny555: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#2463 [18:57] <Absol> AJohnny555: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#2464 [18:57] <tyteen4a03> Not, your best bet right now would be to either use paypal, or buy a gift card in a store
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#2467 [18:58] <AJohnny555> Why can't you guys just tell me the e-mail my account was set up with? It would make everything so easy
#2468 [18:58] <Not> -Sigh- Okay, I was trying to avoid that. But seriousy, thank you for your help tyteen4a03
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#2471 [18:59] <tyteen4a03> AJohnny555, 1. We are not Mojang; 2. Mojang has no access to your password; 3. It is a huge security loophole
#2472 [19:00] <AJohnny555> I know the username and password...
#2473 [19:00] <AJohnny555> it just doesnt let me log in without an email...
#2474 [19:00] <tyteen4a03> AJohnny555, it would not make a difference
#2475 [19:01] <AJohnny555> Is it possible I can get in a live chat with mojang
#2476 [19:01] <tyteen4a03> AJohnny555, no
#2477 [19:01] <AJohnny555> ugh
#2478 [19:01] <tyteen4a03> AJohnny555, you must email them using the instructions above
#2479 [19:01] <AJohnny555> well, I guess I didnt want to play anyway
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#2492 [19:24] <vamp132> Hi i cant really access my account,
#2493 [19:25] <vamp132> the user name i have is displayed <----
#2494 [19:25] <vamp132> i am Brandon
#2495 [19:25] <vamp132> i am Brandon
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#2497 [19:27] <vamp132> anyone?
#2498 [19:27] <vamp132> anyone?
#2499 [19:27] * vamp132 [vamp132@notlogged] has left #minecrafthelp
#2500 [19:27] <Anna> Wish they stayed for longer..
#2501 [19:28] <Anna> .mc vamp132
#2502 [19:28] <PangeaBot> [vamp132/deabe0a2-133b-44f3-8de1-243ff5b4a5aa]: PAID: 03true | MIGRATED: 03true | SKIN: http://is.gd/xff1fZ
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#2508 [19:37] <thundercrack87> i need help
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#2513 [19:40] <thundercrack87> minecraft 1.8.8 stuck downloading terrain
#2514 [19:40] <thundercrack87> just added new grpahics card today
#2515 [19:42] <thundercrack87> i need help
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#2519 [19:45] <kahb> hi everyone , just begun mc 2 week ago , and i have issues to open a 3x3 door ( the one in goklayeh Rs lab) with a pressure plate , when i cross over the pressure (not staying on) there an issue with the double piston extender (like if the pulse was too short ) any advice or system i could include between the pressure plate and the dooor?
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#2523 [19:45] <Zelda101> I I need help
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#2529 [19:53] <sginga> i believe someone has migrated my account to a different email, i read that if i can provide the original email it can be reset, where do i go for this?
#2530 [19:54] * netokill_gamer [netokill_gamer@notlogged] has joined #minecrafthelp
#2531 [19:56] <GreyVulpine> sginga - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#2537 [20:12] <steven> hello
#2538 [20:13] <steven> i need help with my mojang account
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#2548 [20:31] <isabellaegypt> says pixel not accelerated game wont load updated graphics driver as it stated to do but still does not work
#2549 [20:32] <isabellaegypt> hello
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#2560 [21:06] <TheBomfim> meu minecraft nao abre
#2561 [21:06] <TheBomfim> oq eu faço
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#2564 [21:09] <Papers> I have been having this problem for a while now, " java.lang.nullpointerException: group ". Everyone says it is something to do with Java and McAffe together. Although I called Mcaffe today, and they said it was nothing to do with the Mcaffe. I just want to play, and Ive tried everything.
#2565 [21:09] <CubeTheThird> Papers, mcafee has been known to cause that issue for many users
#2566 [21:09] <GreyVulpine> It's been well known around here that mcafee causes issues with minecraft.
#2567 [21:11] <Papers> okay, well thank you. Do you think using Norton Antivirus would solve the problem, I've had Norton before and Minecraft worked fine..
#2568 [21:11] <CubeTheThird> Papers, I have not seen norton to cause this issue
#2569 [21:12] <Papers> Okay. Thank you very much!
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#2582 [21:31] <jorge> no se habre el minecraft al presionae play sale una pagina en blanco con muchas cosas que no entiendo
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#2585 [21:32] <jorge> ayudemen
#2586 [21:32] <jorge> ayuda
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#2588 [21:34] <BBOBOOBOBOBOBOBOBOOBOBOBOOBOb> I tried to use the windows helper, but i cant find how to check the manufacturer auto-dectector, please help
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#2591 [21:37] <Buttermon> Hello! I just got windows 10 and i can't seem to find the manufacturer "auto-detector" i looked around in dx but couldn't find it, please help me as soon as you have time, Thank You!
#2592 [21:40] <CubeTheThird> Buttermon, give a link to your dxdiag report here
#2593 [21:42] <jorge> AYUDA
#2594 [21:42] <jorge> AYUDA
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#2600 [21:43] <Buttermon> Where do i get the link?
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#2602 [21:49] <CubeTheThird> Bugboy1028, paste the report onto http://paste.ubuntu.com and give the URL here.
#2603 [21:49] <CubeTheThird> oops
#2604 [21:49] <CubeTheThird> Buttermon, paste the report onto http://paste.ubuntu.com and give the URL here.
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#2613 [22:51] <vin857> hello
#2614 [22:51] <vin857> i need help retrieving a stole account can someone help
#2615 [22:51] <GreyVulpine> vin857 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2616 [22:52] <vin857> i did is that all that i can do ?
#2617 [22:52] <GreyVulpine> Yes.
#2618 [22:52] <vin857> ok theres no number i can call ?
#2619 [22:52] <vin857> or anything like that
#2620 [22:52] <GreyVulpine> There's no number, unfortunately.
#2621 [22:53] <vin857> ok thanks for your help
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#2623 [22:54] <R_> Hello, I just wanted to ask if it is possible at all for Mojang to switch the account names between my two accounts. The name of one is very "rare" and I don't want to risk losing it by name changing both accounts myself.
#2624 [22:55] * siip [siip@notlogged] has joined #minecrafthelp
#2625 [22:55] <siip> hi all, is anyone around who could provide some insight about minecraft hosting and lag issues?
#2626 [22:56] <GreyVulpine> R_ - Mojang doesn't do nickname changes, instead providing that service to you.
#2627 [22:56] <GreyVulpine> R_ - Please see: https://help.mojang.com/customer/en/portal/articles/928638-minecraft-usernames
#2628 [22:56] <GreyVulpine> siip - Could you elaborate?
#2629 [22:57] <R_> I understand that, but I could lose the account name if I change it myself. There's no way to switch it between two accounts so nobody else can snatch it?
#2630 [22:58] <siip> im hosting a minecraft server with various mods, nothing special there. Im using a hosting service that has given me a box with about 6gb of memory. I have b een in creatiive mode flying around testing the chunk loading, and ive noticed theres a lot of chhunk load lag, this seems to be a common issue, however, what im wondering is, how do the big boys deal with this problem? They cant just throw more CPU at it, there is a li mit
#2631 [22:58] <siip> ive looked into pregenerating worlds, and im wondering if this is how its done
#2632 [22:59] <siip> but even then, eventually players would run into areas that havent been loaded yet, and the server would need to start making chunks, which in my case, lags the server quite a bit and even sometimes disconnects with timeouts
#2633 [22:59] <GreyVulpine> siip - Lag during initial chunk loading is common, and yes, there are various plugins and utilities that pregenerate a certain region.
#2634 [23:00] <GreyVulpine> siip - There are also various plugins that can limit how far from spawn a player can travel, among other administrative services as well
#2635 [23:00] <siip> my symptom for the chunk loading lag is, as im flying in creatiive mode in a straight line, if the areas chunks are not preloaded yet, i will supersede the edge of the map and fly right over
#2636 [23:00] <siip> does that sound normal?
#2637 [23:00] <GreyVulpine> siip - That's quite common, yes.
#2638 [23:00] <siip> ok
#2639 [23:00] <siip> then its not me
#2640 [23:00] <siip> so then I am guessing the big boys preload maps for 3-4 days
#2641 [23:00] <siip> before making it live
#2642 [23:01] <GreyVulpine> There are tons of utilities and map editors that can do that without having to load up minecraft and generate chunks on your own
#2643 [23:02] <siip> also, the other question I had, i know that minecraft can really only take advantage of 1 core, so, in general, anything over 4 cores and minecrafft probably wont see much benefit, and that the clock speed of the processor mattters more, and if thats the case, is it safe to assume that those big servers that have 100 people on at a time, are actually running on probably like 4GHZ servers and not some rediculous contraption?
#2644 [23:02] <siip> because for example, i dont see a 8 core or 16 core server really giving any benefit over a 4-6 core
#2645 [23:02] <siip> all else being equal
#2646 [23:03] <siip> its just that atm, when even 1 person is running around loading chunks, the CPU goes to 100 percent and people start getting timeouts
#2647 [23:03] <GreyVulpine> Minecraft really takes advantage of one main core, and to a lesser account, a secondary thread that's really only meant for certain tasks.
#2648 [23:03] <siip> which is what led me to the automatic preloading plugins I found
#2649 [23:04] <siip> for example, I found admin toolbox, and i used it to generate about 500 chunks from spawn in all directions
#2650 [23:04] <siip> although i stopped it at about 10 percent because it had already been about an hour
#2651 [23:04] <siip> and the first spawn area and about 500 blocks in either direction was perfect
#2652 [23:04] <siip> so im guessing thats the ticket
#2653 [23:04] * GreyVulpine nods
#2653 [23:04] <siip> cool
#2654 [23:05] <siip> only issue is, and again, this may be normal
#2655 [23:05] <siip> when im runnig the admin toolbox pregen
#2656 [23:05] <siip> i cant connect to the server
#2657 [23:05] <siip> it just times out
#2658 [23:05] <siip> im guessing its because it goes so insanely fast
#2659 [23:05] <GreyVulpine> I can't say I'm at all familiar with the admin toolbox, sorry.
#2660 [23:06] <siip> would it be a good idea, in theory, to find some kind of tool that can load chunks on its own, but throttle it to load a new chunk every say 30 seconds, and this is after the major prechunking has hapopened with noone on the server
#2661 [23:06] <siip> more like a continous one to stop players from catching up
#2662 [23:07] <GreyVulpine> Thing is, chunks are only loaded near an active player. It's generated from scratch if it's a newly discovered chunk that hasn't been traveled to before. Chunks farther away from a player are unloaded from memory.
#2663 [23:07] <GreyVulpine> The server balances the loading and unloading of chunks dynamically, which is one of the major stresses on a CPU's load.
#2664 [23:08] <siip> is there a difference between an unloaded chunk and a chunk that has never been created?
#2665 [23:08] <siip> or are they the same as far as cpu time
#2666 [23:08] <GreyVulpine> There is a difference, yes.
#2667 [23:09] <siip> ok
#2668 [23:09] <siip> if i were to want to get a dedicated box, obviously shooting for a ton of ram is always a goal
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#2670 [23:09] <siip> but im wonderinmg, as far as ballpark, at what point does CPU start to give diminishing returns
#2671 [23:09] <siip> as far as kind of cpu to get
#2672 [23:09] <siip> because im thinking once you hit around 6 cores and like 4ghz, i cant imagine anything higher than that offering significant returns
#2673 [23:10] <siip> even a 4 core
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#2675 [23:11] <GreyVulpine> Eh, I haven't touched minecraft's server software in a few years. There are tons of resources out there right now which could give you a better answer than I could.
#2676 [23:12] <siip> ok cool, thanks for the info, knowing that what im experiencing is pretty normal helps a lot
#2677 [23:12] <siip> i was pulling my hair out
#2678 [23:12] <GreyVulpine> Seeing chunks load like that has always been the norm. It's just usually the player's walking instead of flying, and thus the server could keep up
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#2680 [23:14] <Aimsy> How can i get essentials on my crazycraft 3.0 server?
#2681 [23:14] <Aimsy> i want to be able to have /home /spawn and /tpa
#2682 [23:15] <GreyVulpine> Try asking in #essentials
#2683 [23:15] <siip> oh grey, one more question, do you h appen to know of any way to tell how big a certain map is? like some kind of thing that says the chunks that the map is up to?
#2684 [23:16] <GreyVulpine> siip - Tons of map viewers out there, um. check out: http://minecraft.gamepedia.com/Programs_and_editors/Mapping#Map_Viewers
#2685 [23:16] <siip> oh wow, thank you
#2686 [23:17] <siip> i did not know these things existed
#2687 [23:17] <siip> this is gonna be really helpful
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#2691 [23:31] <Nesta_The_First> i open the launcher and press play and it tells me to update my graphic drivers and check if they are compatible with windows 10 i dad all the steps and redownloaded the drivers but the same error message comes up
#2692 [23:31] <GreyVulpine> Got a link to your dxdiag?
#2693 [23:31] <Nesta_The_First> yah
#2694 [23:31] <GreyVulpine> Please post it here
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#2696 [23:32] <Nesta_The_First> http://paste.ubuntu.com/12857692/
#2697 [23:33] <GreyVulpine> Nesta_The_First - That dxdiag seems to be incomplete. It's missing the bottom portion. Please recopy and repost.
#2698 [23:33] <Nesta_The_First> ok
#2699 [23:34] <Nesta_The_First> http://paste.ubuntu.com/12857718/
#2700 [23:35] <GreyVulpine> Nesta_The_First - Again, it's incomplete. Please go back to your dxdiag report. Select All the text. Copy it, then post it to http://paste.ubuntu.com again
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#2702 [23:35] <Nesta_The_First> http://paste.ubuntu.com/12857719/
#2703 [23:39] <GreyVulpine> Nesta_The_First - Hmm. Looks like you're running an old integrated Nvidia GeForce 6150SE nForce 430 video chipset. Unfortunately, that chipset's been marked as End Of Life by Nvidia, and no drivers have been released past Windows Vista for it.
#2704 [23:39] <Nesta_The_First> i see thank you for the advise so i would need to go back do windows vista
#2705 [23:40] <GreyVulpine> Either that, or look into a newer computer.
#2706 [23:40] <Nesta_The_First> ok thx
#2707 [23:40] <Jackson415> yoyo GreyVulpine, what's the recommended server specs for every ten players?
#2708 [23:40] <Jackson415> Is it still 1gb per every ten?
#2709 [23:40] * Jackson415 is now known as Jackson413
#2710 [23:41] <GreyVulpine> Jackson415 - God man, I haven't touched the server in forever.
#2711 [23:41] <GreyVulpine> I honestly couldn't give you a good answer right now
#2712 [23:41] <Jackson413> Yeah, I haven't either. I just allocate a lot of ram to it whenever I localhost.
#2713 [23:41] <Jackson413> I have 24gb on this rig right now ^_^
#2714 [23:41] <GreyVulpine> Really can't go wrong with that
#2715 [23:41] <Jackson413> Yeah haha. VMs like ram. Minecraft likes ram.
#2716 [23:42] <GreyVulpine> Yeah, nothing new there. Heh.
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#2719 [23:50] <Jackson413> GreyVulpine, https://gyazo.com/a7c8c96efb184dfed999ebe3b02b5174
#2720 [23:51] <Jackson413> Ever heard of the Minecraft console client?
#2721 [23:51] * CptRageToaster [CptRageToaster@notlogged] has quit. (Ping timeout: 206 seconds)
#2722 [23:51] <GreyVulpine> Can't say I have
#2723 [23:52] <Jackson413> So, imagine only needing to log onto a server to type commands
#2724 [23:52] <Jackson413> like if you have an alt or something etc
#2725 [23:52] <Jackson413> So, the console client is just that. It doesn't render anything and uses... very little ram.
#2726 [23:52] * GreyVulpine nods
#2726 [23:53] <Jackson413> anyways, I set up an autohotkey script so that I can send commands to all of those cmd windows
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