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#10 [00:46] <Nazza> When I log into Minecraft it chrashes on Singleplayer and when I go on a server it comes up with this: java.lang.NullPointerException: group
#11 [00:50] <mattym> Nazza, What antivirus software do you have installed?
#12 [00:52] * exhalesara [exhalesara@notlogged] has joined #minecrafthelp
#13 [00:55] <exhalesara> ive been trying to log into my minecraft account that is linked to mojang for around an hour, but it said i have an invalid username or password. i changed my password twice and it still isnt working. it was playing fine all day up until about 3 hours ago? someone please help me fix the problem or tell me what might be wrong.
#14 [00:55] <Nazza> No clue, but i do have Anti- Malware
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#16 [00:56] <mattym> ??> Nazza tools/hjt
#17 [00:56] <Absol> Nazza: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#18 [00:56] <Absol> Nazza: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#19 [00:56] <mattym> Nazza, Can you follow the directions Absol sent
#20 [00:56] <mattym> exhalesara, You said that it gave you the same error even after the password change?
#21 [00:56] <exhalesara> yep
#22 [00:56] <mattym> exhalesara, And what if you try to log in at account.mojang.com/me ?
#23 [00:57] <exhalesara> it says the same thing
#24 [00:57] <mattym> ??> exhalesara login/throttle
#25 [00:57] <Absol> exhalesara: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#26 [00:57] <Absol> exhalesara: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#27 [00:58] <exhalesara> thank you, i appriciate it
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#29 [01:05] <Nazza> Ok here is the link- http://paste.ubuntu.com/12892352/
#30 [01:06] <mattym> Nazza, It looks like you cut off the first part of the log, can you check it again and make sure to copy it all
#31 [01:09] <Nazza> opps k
#32 [01:10] <Nazza> Here it is- http://paste.ubuntu.com/12892367/
#33 [01:12] <mattym> Nazza, Hmm, nothing is jumping out from the report, lets try this
#34 [01:12] <mattym> Nazza, Do you know how to open the Command Prompt (cmd)
#35 [01:13] <Nazza> umm no
#36 [01:13] <mattym> ??> Nazza win/elevated-cmd
#37 [01:13] <Absol> Nazza: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#38 [01:13] <mattym> Nazza, Open the CMD according to Absol's instructions
#39 [01:14] <mattym> Nazza, Once you have it open let me know
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#42 [01:14] <Nazza> what win key?
#43 [01:15] <mattym> Nazza, The Windows key, its between the Ctrl and Alt keys
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#45 [01:17] <Nazza> I press Ctrl+Alt+Shift+Enter and nothing happends
#46 [01:18] <Bugboy1028> Nazza, windows key is between Ctrl and Alt keys
#47 [01:19] <mattym> Nazza, did you type cmd in the search box and then press all 4 of those keys at the same time>?
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#50 [01:26] <Euthorix> Is a mod available to delete/lock my thread?
#51 [01:28] <Nazza> yeah a black screen with white writing comes up?
#52 [01:28] <mattym> Euthorix, This isnt the forum support
#53 [01:28] <mattym> Nazza, Yes
#54 [01:29] <mattym> Nazza, In there type this then hit enter: netsh winsock reset
#55 [01:29] <mattym> Euthorix, You can leave it note in your own thread asking for it to be deleted or check in #minecraftforums to see if anyone there has more info
#56 [01:30] <Nazza> yeah it changed something
#57 [01:30] <mattym> Nazza, Did it ask to restart>
#58 [01:30] <Euthorix> No one was talking in there :\ I thought maybe I'd have more luck in here.
#59 [01:30] <Euthorix> No one was talking in there :\ I thought maybe I'd have more luck in here.
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#61 [01:31] <Nazza> no
#62 [01:34] <mattym> Nazza, What did it say after you entered the command
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#64 [01:35] <covert> hey?
#65 [01:35] <covert> can I've help plis?
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#142 [01:39] <MegaUZI> Oh
#143 [01:40] <MegaUZI> Yesterday i was banned..strange O.o
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#186 [01:47] <jesco1234> exit
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#202 [02:42] <LoneR> Hi, not sure if anyone in here can help. Just bought the game through the minecraft website. Received the payment confirmation email but nothing is showing in my Mojang account and I can only 'Play Demo' in the client. Any ideas?
#203 [02:43] * An_Angry_Brit [An_Angry_Brit@notlogged] has quit. (Ping timeout: 378 seconds)
#204 [02:51] <mattym> LoneR, Did you log into the mojang site with the email you did when purchasing the game and complete the registration?
#205 [02:51] * Jesse612 [Jesse612@notlogged] has joined #minecrafthelp
#206 [02:55] <Jesse612> Hi, i need help with a problem that is pretty annoying, before logged in on the launcher i get "Sorry we couldn't connect to our servers. Please make sure you are online and that minecraft is not blocked." (SocketExepttion:Connection reset)
#207 [02:56] <LoneR> I believe I followed that process. It had me enter security questions/answers etc. But when that was all finished, no game is listed in the account screen.
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#210 [03:05] * ldragon2 [ldragon2@notlogged] has joined #minecrafthelp
#211 [03:06] <ldragon2> http://paste.ubuntu.com/12892677/
#212 [03:06] * ldragon2 [ldragon2@notlogged] has quit. (Client Quit)
#213 [03:24] <techno156> *join* <link> *part*
#214 [03:24] <techno156> descriptive. :p
#215 [03:25] * Jesse612 [Jesse612@notlogged] has joined #minecrafthelp
#216 [03:25] <Jesse612> still need help... ;-;
#217 [03:25] * mindkeep [mindkeep@notlogged] has quit. (Ping timeout: 195 seconds)
#218 [03:25] <techno156> Jesse612, are you trying from home?
#219 [03:26] <Jesse612> yes, it just worked yesterday, but i was trying to do something with /buildtools.sh and after failing that attempt my minecraft stopped launching after clicking play then i uninstalled it aand the java i had at the time
#220 [03:34] * Pulsive [Pulsive@notlogged] has joined #minecrafthelp
#221 [03:34] <Pulsive> hello?
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#227 [03:44] <Jesse612_> still needing help.....
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#233 [03:50] * Crystal|AFK is now known as CrystalMare
#234 [03:51] <Jesse612> >.>
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#239 [03:56] <CatsPlaying> http://paste.ubuntu.com/12892861/
#240 [03:59] <CrystalMare> CatsPlaying, your graphics card is not supported with windows 10
#241 [04:00] <CrystalMare> Either downgrade to windows 7 8/8.1 or play on a different computer.
#242 [04:00] <CatsPlaying> thx for the support :D
#243 [04:04] * Nighthawk_2004 [Nighthawk_2004@notlogged] has joined #minecrafthelp
#244 [04:04] <Nighthawk_2004> Nighthawk_2004
#245 [04:04] <Nighthawk_2004> glass
#246 [04:04] <Nighthawk_2004> #minecrafthelp
#247 [04:05] <Nighthawk_2004> help me i wan't to play minecraft
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#249 [04:06] <Anna> wish they would stay for longer.
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#252 [04:08] <sgamer_sebastien> Hello! I have a problem with my graphic card drivers. Who help me? (sorry for my english)
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#260 [04:22] <Wai_Wai> i don't know why i can't open my minecraft
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#262 [04:24] <Wai_Wai> i don't know why i can't open my minecraft
#263 [04:24] <Wai_Wai> i don't know why i can't open my minecraft
#264 [04:24] <Wai_Wai> i don't know why i can't open my minecraft
#265 [04:24] <Wai_Wai> i don't know why i can't open my minecraft
#266 [04:24] * Absol kicked Wai_Wai from #minecrafthelp (Reason: ai_Wai :Stop spamming)
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#272 [04:58] <Guest32210> hi how do i make a thread is that possible ?
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#285 [05:34] <Maccy> minecraft launcher not loading, comes up with an error of some sort
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#289 [05:39] <Maccy> http://paste.ubuntu.com/12893227/
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#292 [05:40] <JessyVanH> I bought minecraft tonight and i played a view minigames then i went to sleep and now i woke up started up minecraft but by the launcher it keeps saying loading and loading versions i can't do nothing??
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#294 [05:41] <Clock> ??> JessyVanH launcher/log
#295 [05:41] <Absol> JessyVanH: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#296 [05:41] <Absol> JessyVanH: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#297 [05:41] <JessyVanH> Ok
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#303 [06:04] <MountainDew> Hello anybody here whos german cause usually i speak german when not i must speak english
#304 [06:06] <MountainDew> my problem is that i redeem my code but dont download and now i dont find the place wheere i can download it. in the store its not available 4 me
#305 [06:06] * Crystal|AFK is now known as CrystalMare
#306 [06:07] <Andrio> You mean the Windows 10 edition?
#307 [06:07] <MountainDew> yes
#308 [06:07] <MountainDew> sorry i forget to name it xD
#309 [06:07] <Andrio> Mm
#310 [06:07] <Andrio> You're looking for the Windows Store.
#311 [06:07] <Andrio> It's on the Start menu.
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#313 [06:08] <MountainDew> yes
#314 [06:08] <Avantic> I have a error
#315 [06:08] <Avantic> internal client error
#316 [06:08] <MountainDew> oh that menans?
#317 [06:08] <MountainDew> mens*
#318 [06:08] <MountainDew> means*
#319 [06:08] <Avantic> java.net.unknownhostexception
#320 [06:08] <MountainDew> ans now?
#321 [06:08] <MountainDew> and*
#322 [06:09] <Avantic> How can I fix it?
#323 [06:09] <Andrio> MountainDew, found it?
#324 [06:09] <MountainDew> yes
#325 [06:09] <Andrio> Avantic, what are you trying to do?
#326 [06:10] <Avantic> I got an error
#327 [06:10] <MountainDew> but i cant download it
#328 [06:10] <Avantic> Internal client error java unknowhost exception : session.minecraft.net
#329 [06:10] <Andrio> MountainDew, are you signed in to the same account you redeemed the code on?
#330 [06:10] <Andrio> ah
#331 [06:10] <Andrio> Avantic, what antimalware program do you have?
#332 [06:10] <Avantic> avast
#333 [06:11] <MountainDew> yes i think
#334 [06:11] <Andrio> Avantic, is it up to date?
#335 [06:11] <Avantic> wait i need to check it
#336 [06:11] <Avantic> Yeah it is up to date
#337 [06:12] <Andrio> Mm
#338 [06:12] <MountainDew> as i redeem the code i was sign in in my mojang acc. idk wether i was logged in in my microsoft acc.
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#347 [06:14] <SiiLeNT> @MojangSupport I am having trouble login into my Minecraft account. I have migrated my account and I am using the e-mail address. I have changed my password many times, I have turned of my firewall and tried, I have made sure I am using the correct version of Java. I have done everything but it won't work! Any suggestions on what I should do?
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#351 [06:14] <Andrio> That won't even fit in a Twitter post...
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#353 [06:14] <SiiLeNT> @MojangSupport I am having trouble login into my Minecraft account. I have migrated my account and I am using the e-mail address. I have changed my password many times, I have turned of my firewall and tried, I have made sure I am using the correct version of Java. I have done everything but it won't work! Any suggestions on what I should do?
#354 [06:15] <Andrio> Firstly, this isn't Twitter; stay on the channel.
#355 [06:15] <Andrio> thanks.
#356 [06:15] <Andrio> ??> SiiLeNT login/throttle
#357 [06:15] <SiiLeNT> Ignore that @Mojanh
#358 [06:15] <Absol> SiiLeNT: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#359 [06:15] <Absol> SiiLeNT: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#360 [06:16] <SiiLeNT> Absol I have done everything you said
#361 [06:16] <SiiLeNT> Nope Andrio
#362 [06:16] <Andrio> ok
#363 [06:16] <Andrio> What's the error message?
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#365 [06:16] <MountainDew> my problem is that i redeem my code but dont download and now i dont find the place wheere i can download it. in the store its not available 4 me in the store i must pay the money although i redeem :c ?!
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#367 [06:17] <Andrio> MountainDew, if you're sure it's the same account, try contacting Microsoft about it
#368 [06:18] <MountainDew> they say i have to go to mojang
#369 [06:18] <SiiLeNT> Any other suggestions?
#370 [06:18] <MountainDew> =(
#371 [06:18] <Andrio> MountainDew, did you specifically mention the Windows 10 edition?
#372 [06:18] <Avantic> andrio how can i fix the internal server error java unknownhostexception: session. minecraft.net error?
#373 [06:18] <MountainDew> do i have to call mojang support?
#374 [06:18] <Andrio> SiiLeNT, what's the error message?
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#376 [06:19] <MountainDew> yes i have win 10
#377 [06:19] <Andrio> MountainDew, you can still play the Java version on Windows 10.
#378 [06:19] <SiiLeNT> Hold on 1 sec
#379 [06:19] <MountainDew> what?
#380 [06:20] <MountainDew> i want to play the win 10 version
#381 [06:20] <Andrio> Yeah
#382 [06:21] <SiiLeNT> SocketException: Unrecognised Windows Sockets error:10107:create
#383 [06:21] <MountainDew> when i want to download the demo there comes ,try another time there is a mistake on us'
#384 [06:22] <MountainDew> with us*
#385 [06:22] <SiiLeNT> That up there is my error message Andrio
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#388 [06:23] <mihai> lol
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#396 [06:26] <MountainDew> my problem is that i redeem my code but dont download and now i dont find the place wheere i can download it. in the store its not available 4 me
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#400 [06:31] <MountainDew> anybody who can help me?
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#406 [06:37] <Helpmeplease> hello i have a question abouut the windows 10 edition of Minecraft
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#412 [06:39] <Avantic> How can I fix Internal client error: java.net UnknownHostexception: session.minecraft.net?
#413 [06:40] <Lutzee> Avantic: There may be an issue with your hosts file, one moment
#414 [06:40] <Lutzee> ??> Avantic win/hosts
#415 [06:40] <Absol> Avantic: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#416 [06:40] <Absol> Avantic: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#417 [06:41] <Avantic> http://paste.ubuntu.com/12893520/
#418 [06:42] <Lutzee> hmm, not that then
#419 [06:42] <Avantic> I used Notepad++, does it affect it?
#420 [06:43] <Lutzee> Avantic: Can you try this https://developers.google.com/speed/public-dns/docs/using?hl=en
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#422 [06:43] <Lutzee> The change your dns servers bit
#423 [06:43] <Avantic> ok i will try it
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#426 [06:44] <mikey> Hey guys, I'm currently having issues logging into ANY minecraft server, I keep getting auth servers are down for maintenance. Any idea's on what i can do? havent been able to play in over 24 hours
#427 [06:44] <Avantic> should i change it to ipv4 or ipv6 or both?
#428 [06:45] <Lutzee> Avantic: ipv4
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#430 [06:45] <yoyox32> http://paste.ubuntu.com/12893523/
#431 [06:47] <yoyox32> i have a problem with the driver update
#432 [06:49] <GreyVulpine> yoyox32 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#433 [06:52] * Avantic [Avantic@notlogged] has joined #minecrafthelp
#434 [06:53] <Avantic> Thank you Lutzee, it works now
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#445 [06:58] <mikey> How can I fix the authentication servers are down for maintenance problem? when clearly all services are up? it's annoying now :(
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#447 [06:59] <Frennzyy> hi
#448 [07:00] <Frennzyy> anyone here
#449 [07:00] <Frennzyy> who can help me
#450 [07:00] <Frennzyy> cuz i got hacked
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#454 [07:06] <yoyox32> im from before
#455 [07:07] <yoyox32> how can i downgrade the windows?
#456 [07:07] <GreyVulpine> yoyox32 - When did you upgrade to windows 10?
#457 [07:07] * cristy1342 [cristy1342@notlogged] has joined #minecrafthelp
#458 [07:07] <cristy1342> Hello
#459 [07:07] <cristy1342> I have a problem
#460 [07:08] <GreyVulpine> cristy1342 - What problem?
#461 [07:08] <cristy1342> I have ''Pixel format not accelerated'' and I can't fix that
#462 [07:08] <GreyVulpine> cristy1342 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#463 [07:08] <yoyox32> a week or soo
#464 [07:08] <cristy1342> I updated all drivers,but nothings
#465 [07:08] <GreyVulpine> ??> yoyox32 win/downgrade
#466 [07:08] <Absol> yoyox32: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#468 [07:09] <GreyVulpine> cristy1342 - Please provide a link to your dxdiag report
#469 [07:09] <cristy1342> I runned minecraft very good on win 10,but after monts,it showed me this error,so yeah
#470 [07:09] <cristy1342> Ok,grey
#471 [07:09] <cristy1342> How can I provide you a link? Where to upload it?
#472 [07:09] <DJcraft98> http://paste.ubuntu.com/12893458/
#473 [07:10] <GreyVulpine> cristy1342 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#474 [07:10] <GreyVulpine> DJcraft98 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#475 [07:10] <cristy1342> http://paste.ubuntu.com/12893458/
#476 [07:10] <cristy1342> so,I can only downgrade ?
#477 [07:10] <GreyVulpine> cristy1342 - Uh, you just provided the same dxdiag as DJcraft98's
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#479 [07:11] <DJcraft98> thanks
#480 [07:11] <cristy1342> sorry :)
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#484 [07:11] <cristy1342> http://paste.ubuntu.com/12893654/
#485 [07:12] <GreyVulpine> cristy1342 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#486 [07:12] <cristy1342> oh..ok
#487 [07:13] <cristy1342> But I know how to revert to windows 7/8,but i wiped my pc so the option is gone
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#494 [07:18] <Ragif> I can't login to my minecraft account even though I know that the username and password I am using are definitely correct (I have reset both multiple times).
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#496 [07:22] <mikey> anybody free to offer some support?
#497 [07:22] <Clock> ??> Ragif login/throttle
#498 [07:22] <Absol> Ragif: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#499 [07:22] <Absol> Ragif: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#501 [07:23] <Clock> ??> mikey launcher/relog
#502 [07:23] <Absol> mikey: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
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#504 [07:24] <mikey> I havent tried the login session, but ive tried rebooting my pc, rebooting my router will try the login session and report back
#505 [07:25] <mikey> ok, so i clicked switch user logged out, signed back in and im still receiving the error
#506 [07:26] <Clock> ??> mikey launcher/log
#507 [07:26] <Absol> mikey: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#508 [07:26] <Absol> mikey: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#511 [07:29] <mikey> http://paste.ubuntu.com/12893711/ that is what's on my launcher log
#512 [07:30] <Clock> ??> mikey launcher/open
#513 [07:30] <Absol> mikey: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#514 [07:31] <Clock> mikey, please provide a log after having the issue
#515 [07:31] <mikey> oh, sorry i didnt know about that feature my bad! will sort it out now :D
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#520 [07:32] <mikey> http://paste.ubuntu.com/12893724/ thats everything
#521 [07:33] <mikey> thats after attempting to join a server and it showing as failed to connect
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#527 [07:35] <Clock> mikey, try connecting to this IP: mctest.ae97.net
#528 [07:36] <mikey> no, im having the same issue. " Failed to login: The authentication servers are currently down for maintenance. "
#529 [07:36] <Clock> ??> mikey launcher/game-output
#530 [07:36] <Absol> mikey: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#531 [07:36] <Absol> mikey: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#532 [07:38] <mikey> http://paste.ubuntu.com/12893743/ thats my game output
#533 [07:38] <Clock> ??> mikey tools/hjt
#534 [07:38] <Absol> mikey: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#535 [07:38] <Absol> mikey: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#536 [07:38] <mikey> where it says connecting, thats after trying to connect to the test server, nothing else appears
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#538 [07:43] <mikey> http://paste.ubuntu.com/12893781/ thats everything from HJT
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#541 [07:46] <Blightbuster> anyone know how to make a book with more than 32700 characters of nbt data and without using mcedit or nbt explorer?
#542 [07:47] <Blightbuster> anyone?
#543 [07:48] <Blightbuster> anyone online?
#544 [07:48] <Clock> mikey, try uninstalling panda security
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#546 [07:50] <mikey> okay, will uninstall panda security, will give my PC a reboot then come back
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#549 [07:53] <mikey_> okay restarted PC, still having same issue when trying to join a MC server
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#552 [07:56] <stolve> Hey guys, I'm trying to migrate my account, but I keep getting this error: Error! Invalid import attempt. If you need help importing your legacy Minecraft account please visit our support center for further assistance. I know that it hasn't been migrated yet, because I can login to the minecraft.net site with username and password instead of email.
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#556 [08:01] <mrpglass> ¿alguien habla español?
#557 [08:01] * Ritsuka is now known as Kaname
#558 [08:02] <mrpglass> ¿alguien?
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#562 [08:09] <matsbibi> Minecraft doesn't work anymore because the graphic drivers must be updates. However I have done that. Stil I receive the announcment "lack of updated graphic drivers". What can I do now?
#563 [08:10] <mikey_> still having issues when connecting to minecraft. ive done everything mentioned thus far and still having no luck. even removed my anti virus software
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#567 [08:17] <cndz> hi ..... why cant I play minecraft demo?
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#573 [08:21] <cndz> why cant I play minecraft demo? PLS HELP
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#575 [08:23] <RP> I have installed windows 10 and have problem. I followed the help and created a link. Pls help me. http://paste.ubuntu.com/12893971/
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#577 [08:25] <Lutzee> RP: Unfortunately your graphics chipset in your PC is not supported on windows 10, you'll need to downgrade back to windows 7/8 or find a different PC to play on
#578 [08:25] * Wind_Wraith_ [Wind_Wraith_@notlogged] has joined #minecrafthelp
#579 [08:25] <Wind_Wraith_> http://paste.ubuntu.com/12894000/
#580 [08:26] <RP> i see
#581 [08:26] <cndz> why cant I play minecraft demo? PLS HELP
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#583 [08:27] <Andrio> Wind_Wraith_, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#584 [08:29] <Wind_Wraith_> Oh... well thanks for the information
#585 [08:29] <fp711> sorry but my minecraft is having a trouble with the starting it says to me "there is an error while trying to render aspect of the game i tried to download the latest version of my driver but it didnt works here is my ubuntu paste link http://paste.ubuntu.com/12893980/
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#589 [08:33] <Oska0279> Hello i have a problem. when i tries to get a new password to mine minecraft account it keeps saying that the e-mail doesn't exist
#590 [08:34] <Andrio> Oska0279, what's the username?
#591 [08:35] <Oska0279> My username is Oska0279
#592 [08:36] <fp711> sorry but my minecraft is having a trouble with the starting it says to me "there is an error while trying to render aspect of the game i tried to download the latest version of my driver but it didnt works here is my ubuntu paste link http://paste.ubuntu.com/12893980/
#593 [08:37] <Andrio> Oska0279, doesn't seem to be an existing account.
#594 [08:37] <Andrio> fp711, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#595 [08:37] <Oska0279> oh sorry my username is agf007
#596 [08:37] <fp711> thank you
#597 [08:37] <Andrio> oh.
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#600 [08:39] <Andrio> Nothing for that either...
#601 [08:40] <Andrio> Oska0279, did you get any email saying your account was revoked?
#602 [08:42] <Oska0279> no. i got a e-mail where agf007 stood under active accounts for my email
#603 [08:42] <Oska0279> but that was in 2013
#604 [08:42] <Andrio> mm
#605 [08:42] <stolve> Hey guys, I'm trying to migrate my account, but I keep getting this error: Error! Invalid import attempt. If you need help importing your legacy Minecraft account please visit our support center for further assistance. I know that it hasn't been migrated yet, because I can login to the minecraft.net site with username and password instead of email.
#606 [08:42] <Andrio> ??> Oska0279 account/send-email
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#608 [08:42] <Absol> Oska0279: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#609 [08:42] <Absol> Oska0279: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#611 [08:43] <PINKIE> is mojang ever going to make minecraft for Chrome OS
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#613 [08:43] <Oska0279> ok thank you very much
#614 [08:44] <Clock> ??> PINKIE chromebooks
#615 [08:44] <Absol> PINKIE: Minecraft will not run on Chromebooks because 1. Chrome OS is essentially a browser, not a full OS, 2. Chromebooks are not designed for gaming and therefore have low performance, 3. Some Chromebooks uses the ARM architecture, which LWJGL, the underlying library used by Minecraft, does not support, and 4. Chrome OS does not support Java.
#616 [08:44] <PINKIE> oh okay tks
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#628 [08:46] <Lutzee> Clock: There may be a chance that MCPE could get ported to chromeOS tho
#629 [08:47] <mikey> im still having issues getting on to any server.
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#642 [08:56] <lance> I need help. I cant login to my minecraft account.
#643 [08:56] <lance> Even though i used the correct email and password
#644 [08:56] <lance> It keeps on saying wrong email and password
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#649 [08:58] <lance> anyone?
#650 [08:59] <Andrio> ??> lance login/throttle
#651 [08:59] <Absol> lance: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#652 [08:59] <Absol> lance: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#653 [09:00] <lance> the lockout is automatic? theres no message saying my account was locked out
#654 [09:00] <Andrio> That's how it works
#655 [09:00] <Jin17> so what may cause java.lang.OutOfMemoryError
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#657 [09:01] <lance> Oh okay. Thanks. Ill try again after 3 hours.
#658 [09:01] <Andrio> Running out of memory
#659 [09:01] <Andrio> Jin17, that's usually too many mods, a bad resource pack, or bad Java configuration,
#660 [09:02] <Jin17> okay, 200+
#661 [09:02] <lance> Just to clarify... I can still change my password but I still cant login right?
#662 [09:02] <Jin17> mods, but i add 4 gb
#663 [09:02] <Andrio> lance, yes.
#664 [09:02] <Andrio> o_o
#665 [09:03] <lance> Okay thanks again. Good to know.
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#672 [09:12] <mikey> Can someone please help me? Mojang Support have told me they cant help as they deal with account issues only. So I'm stuck paying for a server I cant use all because my client says the authentication servers are down for maintenance!
#673 [09:14] <Chromaryu> #mcstats
#674 [09:14] <Chromaryu> #help
#675 [09:15] <Chromaryu> I don't think Auth is maintenancing
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#677 [09:15] <Andrio> .mcstatus
#678 [09:15] <mikey> nope the website says its all up and running
#679 [09:15] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#680 [09:15] <mikey> thats why i need help :(
#681 [09:16] <Chromaryu> ??> mikey tools/hjt
#682 [09:16] <Absol> mikey: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#683 [09:16] <Absol> mikey: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#684 [09:17] <Chromaryu> ....
#685 [09:17] <mikey> I did all that, i was advised to remove panda security which i did
#686 [09:17] <Chromaryu> Wrong
#687 [09:17] <mikey> and the issue is still there
#688 [09:18] <mikey> here is the HJT again http://paste.ubuntu.com/12894260/
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#690 [09:23] <mikey> guess i have to reformat my pc to try fix an error that wasnt here the other day
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#692 [09:23] <mikey> i havent done anything differently, or installed anything new so i dont see wht it would work fine one day then stop the next!
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#696 [09:43] <Andrew16022001> So i have problems with joinning any mc servers
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#701 [09:51] * xXtheo21122001Xx [xXtheo21122001Xx@notlogged] has joined #minecrafthelp
#702 [09:52] <Quixoticgame> jjjjjjoin"/join #channelname"
#703 [09:52] <xXtheo21122001Xx> j'ai esoin d'aide je neu peu pas jouer a la snapchot 1.9
#704 [09:52] <Quixoticgame> afsasfafsasf
#705 [09:52] <Quixoticgame> (join #minecrafthelp
#706 [09:53] <xXtheo21122001Xx> J'ai besoin d'aide je ne peu pas jouer a la snapchot 1.9
#707 [09:53] <Quixoticgame> hey
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#709 [09:53] <Quixoticgame> I need help with my minecraft :D
#710 [09:53] * xXtheo21122001Xx [xXtheo21122001Xx@notlogged] has quit. (Client Quit)
#711 [09:53] <Quixoticgame> it saays I don't have accelareated card drievrs?
#712 [09:53] <Quixoticgame> "/join #channelname"
#713 [09:53] <Quixoticgame> http://paste.ubuntu.com/12894577/
#714 [09:54] <Quixoticgame> I hope this helps ://
#715 [09:54] <Lord_Ralex> Your computer's video chipset is not supported on Windows 8.1. You need to go back to Windows 7 for that machine to play Minecraft.
#716 [09:54] <Quixoticgame> really?
#717 [09:54] <Quixoticgame> wow
#718 [09:54] <Quixoticgame> kk ty anyways :D
#719 [09:55] <Quixoticgame> it's just that I can ply Sims 3 without any probelm
#720 [09:55] <Lord_Ralex> Sims is not Minecraft.
#721 [09:55] <Quixoticgame> hah ^^
#722 [09:55] <Quixoticgame> only opengl not supported?
#723 [09:56] <Lord_Ralex> Minecraft uses OpenGL, to which is not required by Microsoft with the drivers.
#724 [09:56] <Quixoticgame> ty bb
#725 [09:56] <Quixoticgame> ty bb
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#728 [09:58] <CreepyMath> Hello there! My name is CreepyMath and I've gotten these error message (Started to show up like 3 hours ago) that makes me unable to play Minecrat. It happens instantly as I click "Play", and I've tried to re-install Java, use both the java client and the other one, but neither of them works.
#729 [10:00] <CreepyMath> Basically says "Completely ignored argument [--nativeLauncherVersion, 286] and a lot more.
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#740 [10:08] <CreepyMath> Hi?
#741 [10:10] <CubeTheThird> CreepyMath, copy the complete log onto http://paste.ubuntu.com and give the URL here.
#742 [10:11] <CreepyMath> Alright
#743 [10:12] * IneedHelp [IneedHelp@notlogged] has joined #minecrafthelp
#744 [10:12] <CreepyMath> http://paste.ubuntu.com/12894730/
#745 [10:12] <CreepyMath> There you go
#746 [10:13] <CubeTheThird> CreepyMath, can you show me a paste of the launcher log too?
#747 [10:13] <IneedHelp> i chance my account name because i forgot my login date but i cant User not found. If you are using a Mojang account
#748 [10:13] <CreepyMath> Where would I find that?
#749 [10:14] <CubeTheThird> CreepyMath, in the tab called 'Launcher Log'?
#750 [10:14] <CubeTheThird> IneedHelp, what is your minecraft username?
#751 [10:14] <CreepyMath> oh my, thank you lol
#752 [10:14] <CreepyMath> it's huge ;-; rip
#753 [10:14] <IneedHelp> xXItz_A_BoyXx
#754 [10:15] <Chromaryu> ??> CreepyMath launcher/log
#755 [10:15] <Absol> CreepyMath: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#756 [10:15] <Absol> CreepyMath: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#757 [10:15] <CreepyMath> Two seconds
#758 [10:15] <CreepyMath> :p
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#760 [10:15] <CreepyMath> http://paste.ubuntu.com/12894749/
#761 [10:15] <CubeTheThird> IneedHelp, please test all your emails on http://www.minecraft.net/retrievename
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#764 [10:16] <CubeTheThird> CreepyMath, have you always experienced this issue?
#765 [10:16] <IneedHelp> i do and my username is xXItz_A_BoyXx
#766 [10:17] <IAmADiamondSword> Hey Creepy!
#767 [10:17] <CreepyMath> hiya
#768 [10:17] <CubeTheThird> IneedHelp, so you get an email confirming that?
#769 [10:17] <CreepyMath> Cube
#770 [10:17] <IneedHelp> yes
#771 [10:17] <CreepyMath> I started experiencing these issues about 2-3 hours ago
#772 [10:17] <CreepyMath> No idea why, didn't download anything or so :/
#773 [10:17] <CubeTheThird> CreepyMath, are you using a new computer, or different Windows account?
#774 [10:17] <CubeTheThird> IneedHelp, ok, so what's the problem then?
#775 [10:17] * IAmADiamondSword [IAmADiamondSword@notlogged] has quit. (Client Quit)
#776 [10:18] <CreepyMath> What do you mean with different Windows account?
#777 [10:18] <CreepyMath> And eh.. Had this computer for a year soon, my brother had it for 6 months before that.. so in between?
#778 [10:18] <CubeTheThird> CreepyMath, hmm ok. We'll try something for now, see if that fixes it. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#779 [10:19] <IneedHelp> on this page https://minecraft.net/resetpassword my name and emal it does not work sry my english is bad
#780 [10:19] <CubeTheThird> IneedHelp, because you have a Mojang account, you are supposed to reset your password on mojang.com
#781 [10:19] <CreepyMath> Yes? :)
#782 [10:19] <CubeTheThird> ??> IneedHelp account/reset-email
#783 [10:19] <Absol> IneedHelp: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#784 [10:19] <CubeTheThird> CreepyMath, close the launcher, then delete the launcher_profiles.json file
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#788 [10:20] <CreepyMath> Where do I find that file?
#789 [10:20] <IneedHelp> where ?
#790 [10:20] <CubeTheThird> CreepyMath, in the .minecraft folder?
#791 [10:20] <CreepyMath> >-< Is it in any sub-folders?
#792 [10:20] <CubeTheThird> oops wrong link
#793 [10:20] <CubeTheThird> ??> IneedHelp account/reset-password
#794 [10:20] <Absol> IneedHelp: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#795 [10:20] <Absol> IneedHelp: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#796 [10:20] <CubeTheThird> CreepyMath, no, it's in the main directory
#797 [10:21] <CreepyMath> Can't even find it, the closest thing I find is usercache.json
#798 [10:21] * IIUndeadGamer [IIUndeadGamer@notlogged] has quit. (Client Quit)
#799 [10:21] * IIUndeadGamer [IIUndeadGamer@notlogged] has joined #minecrafthelp
#800 [10:21] <IIUndeadGamer> hI
#801 [10:21] <CreepyMath> hi
#802 [10:21] <IIUndeadGamer> CreepyMath
#803 [10:21] <CreepyMath> Hoy
#804 [10:21] <CubeTheThird> CreepyMath, hmm that's weird. Let's try doing a clean install then
#805 [10:21] <CubeTheThird> ??> CreepyMath win/reinst
#806 [10:21] <Absol> CreepyMath: You may need to reinstall the locally installed files that Minecraft puts into place.
#807 [10:21] <Absol> CreepyMath: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#808 [10:22] <CubeTheThird> IIUndeadGamer, do you need something?
#809 [10:22] <IIUndeadGamer> Cube ya
#810 [10:22] <CubeTheThird> IIUndeadGamer, and that would be?
#811 [10:22] <CreepyMath> So delete everything except the "Saves" folder then? :)
#812 [10:22] <IneedHelp> i dont find that
#813 [10:22] <CubeTheThird> CreepyMath, that's right
#814 [10:22] <CreepyMath> Alright, hang on
#815 [10:22] <CubeTheThird> IneedHelp, on https://account.mojang.com/password ?
#816 [10:22] <IIUndeadGamer> Everyday i suffer from a problem, Whenever i join a minecraft server it says Try restarting ur game, After i restart my game the same problem pops up
#817 [10:23] <IIUndeadGamer> then i wait for about 1 hour
#818 [10:23] <IIUndeadGamer> so i can join safely
#819 [10:23] <IIUndeadGamer> Everytime
#820 [10:23] <CubeTheThird> IIUndeadGamer, so after this 1 hour wait you can successfully join?
#821 [10:23] <CreepyMath> Done
#822 [10:23] <IIUndeadGamer> Yes
#823 [10:24] <CreepyMath> Now, I guess try to click "Play" again?
#824 [10:24] <CubeTheThird> IIUndeadGamer, did you purchase minecraft?
#825 [10:24] <IIUndeadGamer> Yup
#826 [10:24] <CubeTheThird> CreepyMath, that's right
#827 [10:24] <IIUndeadGamer> on 2013
#828 [10:24] <CubeTheThird> IIUndeadGamer, what is your minecraft username?
#829 [10:24] <IIUndeadGamer> IIUndeadGamer
#830 [10:24] <IIUndeadGamer> Sometimes i wait for 15-30 min
#831 [10:24] <CreepyMath> Alright, it's downloading it, we'll see what happens.
#832 [10:24] <IneedHelp> i cant login in minecraft
#833 [10:25] <IIUndeadGamer> CubeTheThird: i will brb in 1 min
#834 [10:25] * IIUndeadGamer [IIUndeadGamer@notlogged] has quit. (Client Quit)
#835 [10:25] <CreepyMath> Aaalso, if I experienced any other technical issues
#836 [10:25] <CreepyMath> Would I just come here? c:
#837 [10:25] <CubeTheThird> IneedHelp, have you reset your password?
#838 [10:25] * IIUndeadGamer [IIUndeadGamer@notlogged] has joined #minecrafthelp
#839 [10:25] <IIUndeadGamer> ok back
#840 [10:25] <IneedHelp> its ok thy
#841 [10:25] <IneedHelp> thy
#842 [10:25] <CubeTheThird> CreepyMath, pretty much
#843 [10:25] <IneedHelp> thy
#844 [10:25] <IneedHelp> thy
#845 [10:25] * Absol kicked IneedHelp from #minecrafthelp (Reason: needHelp :Stop spamming)
#846 [10:25] <CreepyMath> Mkay, thanks ^-^
#847 [10:26] <CubeTheThird> IIUndeadGamer, have you given your account login info to anyone?
#848 [10:26] <IIUndeadGamer> Ya to my friend
#849 [10:26] <IIUndeadGamer> but i changed my pass
#850 [10:26] <IIUndeadGamer> after that
#851 [10:26] * Hogatha [Hogatha@notlogged] has joined #minecrafthelp
#852 [10:26] * Hogatha [Hogatha@notlogged] has quit. (Client Quit)
#853 [10:26] <CubeTheThird> IIUndeadGamer, I might recommend you change your password, and email password. It sounds like someone else is using your account
#854 [10:26] <IIUndeadGamer> Cube i changed my Gmail pass and my email pass
#855 [10:27] <IIUndeadGamer> but i need to tell u something
#856 [10:27] <IIUndeadGamer> this problem started to happen to me when i bought my new laptop
#857 [10:27] <IIUndeadGamer> I didnt have this problem on my old one
#858 [10:28] <CreepyMath> ugh
#859 [10:28] <CreepyMath> The old error is gone, a new appears :/
#860 [10:28] <CubeTheThird> IIUndeadGamer, the reason why you would get the 'try resetting your game' message is because your session has expired. Normally sessions expire after a certain amount of time (usually a long time) or if you login from another location
#861 [10:28] <CubeTheThird> CreepyMath, log please
#862 [10:28] <CreepyMath> Launcher log or both?
#863 [10:28] <CubeTheThird> CreepyMath, start with game output
#864 [10:28] <IIUndeadGamer> CubeTheThird: i think someone stole ur name??
#865 [10:29] <CubeTheThird> ..?
#866 [10:29] <IIUndeadGamer> why do i see someone with a red tag and another one without a red tag
#867 [10:29] <Chromaryu> *you ^^
#868 [10:29] <CubeTheThird> IIUndeadGamer, it's in red if your name is in the message
#869 [10:29] <IIUndeadGamer> oh
#870 [10:29] <CreepyMath> http://paste.ubuntu.com/12894842/
#871 [10:29] <CubeTheThird> IIUndeadGamer, but anyways, the fastest way to fix it is to logout and back in to the launcher
#872 [10:29] <IIUndeadGamer> i did it
#873 [10:29] <IIUndeadGamer> no work
#874 [10:30] <CubeTheThird> CreepyMath, out of curiosity, are you removing the session ID?
#875 [10:30] <IIUndeadGamer> do u think that this problem happens cause i have 2 different launchers in 2 different laptops??
#876 [10:30] <IIUndeadGamer> cuz i have 2 laptops
#877 [10:30] <CubeTheThird> IIUndeadGamer, you click 'switch users', press logout, then re-enter your credentials and log back in?
#878 [10:30] <CreepyMath> Yes I am :P
#879 [10:30] <CubeTheThird> IIUndeadGamer, yes, that would do it, if the launcher is opened on the other one
#880 [10:30] <CubeTheThird> CreepyMath, ok just making sure. One sec
#881 [10:30] <CreepyMath> :P
#882 [10:30] <CubeTheThird> really doesn't matter though
#883 [10:31] <IIUndeadGamer> So u recomend me to delete the launcher on my old laptoP??
#884 [10:31] <CubeTheThird> IIUndeadGamer, I do yes
#885 [10:31] <IIUndeadGamer> ok
#886 [10:31] <IIUndeadGamer> i will try it
#887 [10:31] <CubeTheThird> CreepyMath, ok that looks to be an issue with your nvidia drivers
#888 [10:32] <IIUndeadGamer> Cube i have another problem with the login thing.
#889 [10:32] <IIUndeadGamer> Whenever i log out of minecraft to use an alt
#890 [10:32] <IIUndeadGamer> and leave IIUndeadGamer (my acc
#891 [10:32] * Zyferus [Zyferus@notlogged] has quit. (Read error: Connection reset by peer)
#892 [10:32] <CreepyMath> Well, I've tried to find the check update button, but it kinda disappeared :c
#893 [10:32] <CreepyMath> uh
#894 [10:32] <IIUndeadGamer> after i finish playying with my alt
#895 [10:32] <CubeTheThird> ??> CreepyMath win/dxdiag
#896 [10:32] <Absol> CreepyMath: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#897 [10:32] <IIUndeadGamer> and wanna join back to my acc
#898 [10:32] <IIUndeadGamer> it says error
#899 [10:33] <CubeTheThird> IIUndeadGamer, what's the exact error message?
#900 [10:33] <IIUndeadGamer> Wait lemme try it agan
#901 [10:33] <IIUndeadGamer> again
#902 [10:33] <IIUndeadGamer> When i switch users
#903 [10:33] <IIUndeadGamer> and come back to iiundeadgamer
#904 [10:34] <CreepyMath> http://paste.ubuntu.com/12894858/
#905 [10:34] <CreepyMath> There you go Absol
#906 [10:34] <IIUndeadGamer> the error didnt happen this time
#907 [10:34] <IIUndeadGamer> but it has something to say with Make sure ur ........ with mojang
#908 [10:34] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#909 [10:34] <CreepyMath> Are you using your e-mail doe Undead
#910 [10:34] <IIUndeadGamer> ya
#911 [10:35] <CreepyMath> and u sure the pass is correct?
#912 [10:35] <IIUndeadGamer> yup
#913 [10:35] <IIUndeadGamer> and i tried using my username
#914 [10:35] <IIUndeadGamer> too
#915 [10:35] <IIUndeadGamer> it doesnt happen everytime
#916 [10:35] * iCoMa [iCoMa@notlogged] has joined #minecrafthelp
#917 [10:35] <CreepyMath> ?
#918 [10:35] <CreepyMath> o-o
#919 [10:35] <CubeTheThird> you're on windows vista?
#920 [10:35] <CubeTheThird> ok then
#921 [10:35] <IIUndeadGamer> CreepyMath: the error msg happens rarely
#922 [10:35] <IIUndeadGamer> but its annoying
#923 [10:35] <IIUndeadGamer> u can join ur account
#924 [10:35] <iCoMa> is someone here to help?
#925 [10:36] * italo [italo@notlogged] has joined #minecrafthelp
#926 [10:36] <CubeTheThird> iCoMa, what's the problem?
#927 [10:36] <CreepyMath> What is the CTCP Version thing
#928 [10:36] <iCoMa> i got hacked and i got my account back but my name has been change and i can't change it again..i have to wait?
#929 [10:36] <CubeTheThird> CreepyMath, to check your system version, since you removed it from the dxdiag report
#930 [10:36] <CubeTheThird> CreepyMath, download and install https://www.nvidia.com/download/driverResults.aspx/92212/en-us
#931 [10:37] <CreepyMath> Well, it said that there were some errors
#932 [10:37] <CreepyMath> so it didn't show
#933 [10:37] <CubeTheThird> iCoMa, how long does it say you have to wait?
#934 [10:37] <CubeTheThird> oh
#935 [10:37] <iCoMa> 20 day
#936 [10:37] <IIUndeadGamer> CubeTheThird: oh well thnx CubeTheThird : )
#937 [10:37] <italo> minecraft
#938 [10:37] <iCoMa> is there chance to change my name back Cubethethird?
#939 [10:37] <CubeTheThird> iCoMa, ok. If you tried emailing Mojang about it, it might take them that long to get back to you anyways since they are under a backlog of emails
#940 [10:38] <CubeTheThird> iCoMa, I'd say just wait
#941 [10:38] <CreepyMath> Cube, it sends me to the uhm, search menu :p
#942 [10:38] <CubeTheThird> ..?
#943 [10:38] <iCoMa> ok
#944 [10:38] <CreepyMath> Idk why
#945 [10:38] * italo [italo@notlogged] has quit. (Client Quit)
#946 [10:38] <CubeTheThird> search menu of what?
#947 [10:38] * An_Angry_Brit [An_Angry_Brit@notlogged] has joined #minecrafthelp
#948 [10:38] <CreepyMath> Nvidia
#949 [10:38] <CreepyMath> Like
#950 [10:38] <CreepyMath> when I click download
#951 [10:38] <CubeTheThird> CreepyMath, oh. Scroll down
#952 [10:38] * nauberthy [nauberthy@notlogged] has joined #minecrafthelp
#953 [10:38] <CreepyMath> o
#954 [10:38] <IIUndeadGamer> CubeTheThird: i never knew are u like a Mojang Moderator??
#955 [10:38] <CreepyMath> That was far down T^T no wonder I didn't find it at first
#956 [10:39] <CreepyMath> Alright, it's downloading.
#957 [10:39] * ajaxplayer11 [ajaxplayer11@notlogged] has joined #minecrafthelp
#958 [10:39] <CubeTheThird> IIUndeadGamer, I don't work for Mojang. This chatroom is run by volunteers
#959 [10:39] <IIUndeadGamer> oh
#960 [10:39] <IIUndeadGamer> so ur a normal member?
#961 [10:39] <CubeTheThird> ya
#962 [10:40] <CreepyMath> Nice of you to help people out though ;)
#963 [10:40] <CubeTheThird> :3
#964 [10:40] <IIUndeadGamer> So i dont have to trust anyone here?
#965 [10:40] * ajaxplayer11 [ajaxplayer11@notlogged] has quit. (Client Quit)
#966 [10:40] <CubeTheThird> nope
#967 [10:40] <IIUndeadGamer> CubeTheThird:
#968 [10:40] <CubeTheThird> yers?
#969 [10:40] <IIUndeadGamer> What servers do u play on?
#970 [10:40] <CreepyMath> >-<
#971 [10:40] <CubeTheThird> I don't generally play on public servers
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#973 [10:41] <IIUndeadGamer> CubeTheThird: do u at least play mineplex
#974 [10:41] * iCoMa [iCoMa@notlogged] has quit. (Quit: Web client closed)
#975 [10:41] <CreepyMath> oh god >-<
#976 [10:41] <CubeTheThird> I have once or twice
#977 [10:41] * Chromaryu facepalms
#977 [10:41] <CreepyMath> lol
#978 [10:41] <CubeTheThird> to be honest though, I haven't played minecraft in months
#979 [10:41] <CubeTheThird> except for bug testing
#980 [10:41] * hai [hai@notlogged] has quit. (Client Quit)
#981 [10:41] <IIUndeadGamer> How do u know alot about Minecraft?
#982 [10:42] * souphacker [souphacker@notlogged] has joined #minecrafthelp
#983 [10:42] <Chromaryu> Everyone likes so
#984 [10:42] <CubeTheThird> I've had the game for several years, and been active on the bug tracker
#985 [10:42] <IIUndeadGamer> kewl
#986 [10:42] <IIUndeadGamer> kk thnx for helping
#987 [10:42] <IIUndeadGamer> i gtg
#988 [10:42] <CreepyMath> 88 MB left, woo
#989 [10:42] <Chromaryu> Oh yeah. That Mojang Bug tracker
#990 [10:42] <CubeTheThird> bye~!
#991 [10:42] <CreepyMath> bai Undead
#992 [10:42] * IIUndeadGamer [IIUndeadGamer@notlogged] has quit. (Quit: Web client closed)
#993 [10:43] <Chromaryu> I really like to read thorugh that bug tracker
#994 [10:43] <CubeTheThird> there are quite a few *ahem* special reports
#995 [10:43] <Chromaryu> yeah
#996 [10:43] <CreepyMath> 20 left
#997 [10:43] <CreepyMath> woo
#998 [10:43] <CreepyMath> it's progressing
#999 [10:43] <CreepyMath> :p
#1000 [10:44] <CreepyMath> Mkay, it's installing.
#1001 [10:44] * mikey [mikey@notlogged] has joined #minecrafthelp
#1002 [10:45] <mikey> Hey guys, back again. Ok so after reformatting my PC starting fresh, reinstalled minecraft and I STILL cannot join a server :/
#1003 [10:45] <CubeTheThird> mikey, what's the error message?
#1004 [10:45] <CreepyMath> ^
#1005 [10:45] <Chromaryu> ^
#1006 [10:45] <CreepyMath> ^ ^
#1007 [10:46] <CubeTheThird> ^.^
#1008 [10:46] <mikey> basically when i try join any server it says failed to connect the authentication servers are down for maintenance
#1009 [10:46] <Chromaryu> haha
#1010 [10:46] <CubeTheThird> mikey, can you open cmd?
#1011 [10:46] <Chromaryu> .mcstats
#1012 [10:46] * Gabriel_master50 [Gabriel_master50@notlogged] has joined #minecrafthelp
#1013 [10:46] * CubeTheThird kicks ExtremeBot
#1013 [10:46] <Chromaryu> lol
#1014 [10:46] <Gabriel_master50> crash
#1015 [10:46] <CubeTheThird> .m
#1016 [10:47] <PangeaBot> (CubeTheThird) 03Online: Login, Session, Skins, Website, Realms
#1017 [10:47] <mikey> i can run CMD yeah
#1018 [10:47] * Brooke [Brooke@notlogged] has joined #minecrafthelp
#1019 [10:47] <CreepyMath> Maybe it's for the area you live in? I don't know about any others experiencing this issue
#1020 [10:48] * Brooke is now known as Guest61493
#1021 [10:48] <mikey> it only started yesteday afternoon, before then it worked perfectly
#1022 [10:48] <CreepyMath> Whut, the nvidia installation failed .-.
#1023 [10:48] * iPeer [iPeer@notlogged] has joined #minecrafthelp
#1024 [10:48] <CubeTheThird> mikey, in cmd run this command: ping authserver.mojang.com
#1025 [10:49] <CubeTheThird> CreepyMath, did it give you an error message?
#1026 [10:49] <mikey> it keeps saying Request timed out
#1027 [10:49] <CubeTheThird> mikey, what IP address did it give you?
#1028 [10:49] <mikey> 4 packets sent, 0 received, 4 lost
#1029 [10:50] <CreepyMath> Wait up, trying to do it again
#1030 [10:50] <CubeTheThird> that's normal
#1031 [10:50] <mikey> 23.21.65.223
#1032 [10:50] <Guest61493> hi, so i have being having a issue on trying to get into the whole minecraft thing, so its all fine when i click on the minecraft icon it self- then when i click play it loads again but then goes back to the previous page and says game output ? but i just really want to play Minecraft - so what do i need to do ????
#1033 [10:51] <CubeTheThird> ??> Guest61493 launcher/game-output
#1034 [10:51] <Absol> Guest61493: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1035 [10:51] <Absol> Guest61493: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1036 [10:51] <CubeTheThird> mikey, ok. Can you open authserver.mojang.com in a new browser tab or window?
#1037 [10:51] <CreepyMath> It doesn't give me an error message
#1038 [10:51] <CreepyMath> just says that it failed
#1039 [10:51] <CreepyMath> Nvidia 3D vision
#1040 [10:51] <CubeTheThird> hmm
#1041 [10:51] <Guest61493> [16:46:21] [Client thread/INFO]: Setting user: Brookex [16:46:21] [Client thread/INFO]: (Session ID is token:2d4f299fceac444ead14a1b2f5fbb120:419f8028ce464d9280c17bb93e3b87f5) Exception in thread "Client thread" java.lang.NullPointerException at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:213) at com.google.common.collect.Lists$ReverseList.<init>(Lists.java:767) at com.google.common.col
#1042 [10:51] <CubeTheThird> CreepyMath, is that the only one that failed?
#1043 [10:51] <CreepyMath> Yes
#1044 [10:52] <CubeTheThird> Guest61493, paste it onto http://paste.ubuntu.com not here
#1045 [10:52] <mikey> when i type in just authserver.mojang.com it says webpage is unavailable
#1046 [10:52] <CubeTheThird> CreepyMath, can you try doing the installer without the 3d vision driver?
#1047 [10:52] <CreepyMath> I can try?
#1048 [10:52] <CubeTheThird> mikey, hmm ok. Let's try flushing your dns to start
#1049 [10:52] <CubeTheThird> ??> mikey win/dns
#1050 [10:52] <Absol> mikey: To clear your DNS cache on Windows, you need to open a Command Prompt (cmd) window as Administrator. In this window, please type ipconfig /flushdns and press enter.
#1051 [10:53] * nauberthy [nauberthy@notlogged] has quit. (Quit: Web client closed)
#1052 [10:53] * Guest61493 [Guest61493@notlogged] has quit. (Quit: Web client closed)
#1053 [10:53] <mikey> it says successfully flushed dns
#1054 [10:53] * Brooke [Brooke@notlogged] has joined #minecrafthelp
#1055 [10:53] <CubeTheThird> mikey, ok. Try another browser tab or window
#1056 [10:54] * Brooke is now known as Guest27204
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#1058 [10:54] * AaronVDB [AaronVDB@notlogged] has joined #minecrafthelp
#1059 [10:54] * Jay_Rapper [Jay_Rapper@notlogged] has joined #minecrafthelp
#1060 [10:54] <mikey> nope "Firefox can't establish a connection to the server at authserver.mojang.com"
#1061 [10:55] * soccermom [soccermom@notlogged] has joined #minecrafthelp
#1062 [10:55] * Gabriel_master50 [Gabriel_master50@notlogged] has quit. (Quit: Web client closed)
#1063 [10:55] <CubeTheThird> mikey, ok let's try changing your dns server
#1064 [10:55] <CubeTheThird> ??> mikey net/dns/public
#1065 [10:55] <Absol> mikey: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#1066 [10:55] <Absol> mikey: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
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#1070 [10:56] * CreepyMath [CreepyMath@notlogged] has quit. (Ping timeout: 204 seconds)
#1071 [10:56] * IIUndeadGamer [IIUndeadGamer@notlogged] has joined #minecrafthelp
#1072 [10:56] <IIUndeadGamer> hi
#1073 [10:57] <CubeTheThird> hello again
#1074 [10:57] * CrystalMare is now known as Crystal|AFK
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#1077 [10:59] <Jay_Rapper> Hi i Need Help With My Problem When I Launch My Game It Says Pixel Format not Accelerated How Do I Fix This????
#1078 [10:59] <mikey> do i just put 8.8.8.8 in both boxes on ipv4?
#1079 [10:59] * CreepyMath [CreepyMath@notlogged] has joined #minecrafthelp
#1080 [10:59] <CreepyMath> Ok back
#1081 [10:59] <CreepyMath> My PC crashed completely :/
#1082 [10:59] <CreepyMath> So yeah, trying to download Nvidia
#1083 [10:59] <CubeTheThird> O.o
#1084 [10:59] * Blightbuster [Blightbuster@notlogged] has quit. (Ping timeout: 204 seconds)
#1085 [10:59] <CubeTheThird> mikey, ya like the instructions show
#1086 [11:00] <mikey> okay, so ima disconnect and reconnect be back in afew
#1087 [11:00] * Brooke [Brooke@notlogged] has joined #minecrafthelp
#1088 [11:00] <Brooke> ok , i need HELP !!! so basically today i woke up and i wanted to play mindcraft however i chicken on the mindcraft icon, as normal. Once it loaded i clicked play and it started to load once again! however it too me back tot he previous page and brought me a page just like launcher log but it was called game output. But i really just want to play the game. what do i do !!! PLZ HELP ME !!!
#1089 [11:00] * Brooke is now known as Guest6733
#1090 [11:00] <Chromaryu> ...
#1091 [11:01] * soccermom [soccermom@notlogged] has quit. (Ping timeout: 204 seconds)
#1092 [11:01] <CubeTheThird> Guest6733, copy the game output onto http://paste.ubuntu.com and give the URL here.
#1093 [11:02] * mikey_ [mikey_@notlogged] has joined #minecrafthelp
#1094 [11:02] <Guest6733> http://paste.ubuntu.com/12895076/
#1095 [11:02] <Jay_Rapper> i Need Help With My Problem When I Launch My Game It Says Pixel Format not Accelerated How Do I Fix This??
#1096 [11:02] <CubeTheThird> Jay_Rapper, do you have a dxdiag report?
#1097 [11:02] <Jay_Rapper> yea
#1098 [11:02] <CubeTheThird> Guest6733, can you also show me a paste of the launcher log?
#1099 [11:02] <mikey_> Okay, I've changed the IPv4 to 8.8.8.8 and I still cannot connect to authserver.mojang.com
#1100 [11:02] <CubeTheThird> Jay_Rapper, give a URL to it here
#1101 [11:02] <CubeTheThird> mikey_, you have to flush your dns cache again]
#1102 [11:02] <CubeTheThird> ??> mikey_ win/dns
#1103 [11:02] <Absol> mikey_: To clear your DNS cache on Windows, you need to open a Command Prompt (cmd) window as Administrator. In this window, please type ipconfig /flushdns and press enter.
#1104 [11:02] <Jay_Rapper> http://paste.ubuntu.com/12894962/
#1105 [11:03] <Guest6733> http://paste.ubuntu.com/12895087/
#1106 [11:03] <CubeTheThird> Jay_Rapper, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1107 [11:03] <CubeTheThird> Guest6733, one moment
#1108 [11:04] <Guest6733> ok
#1109 [11:04] <mikey_> yeah ive flushed, still not working :(
#1110 [11:04] * q8205-_- [q8205-_-@notlogged] has joined #minecrafthelp
#1111 [11:04] <CubeTheThird> hmm
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#1114 [11:04] <Jay_Rapper> i just got the windows 10 how did that happen???? :(
#1115 [11:05] <Guest6733> so what do i need to do ???
#1116 [11:05] <CubeTheThird> Guest6733, ah ok I see. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1117 [11:05] <CreepyMath> Nvidia installed, I'll give it a go.
#1118 [11:05] <CreepyMath> YEEEEEEEEEEEEES, IT WORKS <3 :D Thank you so much >w<
#1119 [11:05] <mikey_> so, is there nothing else i can try?
#1120 [11:06] <Guest6733> yeah
#1121 [11:06] * q8205-_-__ [q8205-_-__@notlogged] has joined #minecrafthelp
#1122 [11:06] <CubeTheThird> CreepyMath, oh good
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#1125 [11:06] <CubeTheThird> Guest6733, there, delete the usercache.json file
#1126 [11:06] * Jay_Rapper [Jay_Rapper@notlogged] has quit. (Quit: Web client closed)
#1127 [11:06] <CubeTheThird> mikey_, would you be able to try with a different computer, or on a different network?
#1128 [11:07] <Guest6733> yep
#1129 [11:07] <CreepyMath> Cube, thank you for all your help
#1130 [11:07] <CreepyMath> You have no idea how grateful I am
#1131 [11:07] <mikey_> Unfortunately, I only have one computer
#1132 [11:07] <CubeTheThird> Guest6733, after that try playing again
#1133 [11:08] * q8205-_- [q8205-_-@notlogged] has quit. (Ping timeout: 204 seconds)
#1134 [11:08] <Guest6733> nope- still doesn't work, takes me back to the game output
#1135 [11:08] <mikey_> I actually don't understand how it could have broken. It worked Tuesday, didnt work yesterday hasnt worked today. I've made no changes to my pc in the mean time, not one thing so theres nothing ive done
#1136 [11:08] <CubeTheThird> Guest6733, can you show me a new paste of it?
#1137 [11:08] <CubeTheThird> mikey_, you said you reformatted right?
#1138 [11:09] <mikey_> yeah, fresh install abit ago
#1139 [11:09] <Guest6733> http://paste.ubuntu.com/12895115/
#1140 [11:09] <CubeTheThird> mikey_, hmm well that would suggest it's an issue with your network, or your ISP
#1141 [11:09] <CubeTheThird> hmm same error
#1142 [11:10] * kilmasterfei [kilmasterfei@notlogged] has joined #minecrafthelp
#1143 [11:10] <CubeTheThird> Guest6733, can you replace the Minecraft app with the new one for mac on minecraft.net/download
#1144 [11:10] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 192 seconds)
#1145 [11:10] <Guest6733> ok
#1146 [11:10] <kilmasterfei> preciso
#1147 [11:10] * mehmet [mehmet@notlogged] has joined #minecrafthelp
#1148 [11:10] <mikey_> so what could i do about that Cube?
#1149 [11:10] <mikey_> like i said, its only started since yesterday
#1150 [11:11] <kilmasterfei> alguem fala pt nessa porra
#1151 [11:11] <Guest6733> once I'm on that link you sent me, which other link do i need to click on
#1152 [11:11] <CubeTheThird> mikey_, did you recently get a new router or modem?
#1153 [11:11] * mehmet [mehmet@notlogged] has quit. (Client Quit)
#1154 [11:11] <mikey_> we had a replacement about 3 week ago yeah
#1155 [11:12] <CubeTheThird> Guest6733, should just be the download link for Minecraft.dmg
#1156 [11:12] <CubeTheThird> mikey_, do you still have that replacement?
#1157 [11:12] <Guest6733> bare with me it going to take 2 min
#1158 [11:12] <mikey_> this is taken off mojang website on the 20th (day before my problems started) "We're experiencing some issues with the session/auth servers & are working to resolve them. For service statuses see https://help.mojang.com/ "
#1159 [11:12] <mikey_> i do still have it yeah
#1160 [11:12] <mikey_> i just dont understand how that would be an issue when it was working fine before the issues mojang had
#1161 [11:13] <CubeTheThird> mikey_, those issues have since been resolved, so it's not that
#1162 [11:14] * NICODIN [NICODIN@notlogged] has joined #minecrafthelp
#1163 [11:14] <mikey_> maybe so, but since then I've still got auth server issues... could it not be something to do with them still. like i said we had NO issues what so ever before the 21st
#1164 [11:15] <Guest6733> so, i went to try it again and it still isn't working ???
#1165 [11:15] <CubeTheThird> mikey_, not unless they have a different auth server just for you. We haven't had anyone else with auth server issues since
#1166 [11:15] <CubeTheThird> mikey_, not unless they have a different auth server just for you. We haven't had anyone else with auth server issues since
#1167 [11:16] * NICODIN [NICODIN@notlogged] has left #minecrafthelp
#1168 [11:16] <CubeTheThird> Guest6733, hmm that's strange. Let's try doing a clean install of the game
#1169 [11:16] <CubeTheThird> ??> Guest6733 mac/reinst
#1170 [11:16] <Absol> Guest6733: You may need to reinstall the locally installed files that Minecraft puts into place.
#1171 [11:16] <Absol> Guest6733: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#1172 [11:16] <mikey_> makes sense. sorry i need to go pick my daughter up from nursery. will be back later to try more troubleshooting
#1173 [11:16] <Guest6733> ok
#1174 [11:17] <Guest6733> nope - still not allowing me
#1175 [11:18] <CreepyMath> Cube
#1176 [11:19] <CubeTheThird> Guest6733, I forgot to mention. Make sure the launcher is closed when you run that command
#1177 [11:19] <CreepyMath> Do you have Skype or so, just so I can contact you later on? A forum account like Enjin works too
#1178 [11:19] <Guest6733> ok
#1179 [11:19] * eren [eren@notlogged] has joined #minecrafthelp
#1180 [11:19] <Chromaryu> ??> CreepyMath scold/PM
#1181 [11:19] <Absol> CreepyMath: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1182 [11:20] <Chromaryu> for make sure
#1183 [11:20] * eren is now known as Guest78910
#1184 [11:20] <CreepyMath> Oh, smart :p
#1185 [11:20] <CreepyMath> Uhm
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#1187 [11:21] <CreepyMath> I have this error here that I get like daily, not sure if I'll get it now? But would be nice to see if it happens due to uh nvidia or if it's a computer problem
#1188 [11:21] <CreepyMath> I have the error log if you want to take a look?
#1189 [11:21] <CubeTheThird> CreepyMath, is it minecraft related?
#1190 [11:21] <CreepyMath> Yuuuup
#1191 [11:21] <CreepyMath> :P
#1192 [11:22] <CreepyMath> wait nvm T^T deleted all the logs
#1193 [11:22] <CreepyMath> I'll tell you if it happens again
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#1211 [11:33] <Guest15904> hi , so i am having difficult trying to get onto the actual game, when i go a click on the icon it starts up like normal, then i click play and it loads for a while then goes back to the previous page but come up with something called game output ?? PLZ HELP
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#1213 [11:35] <Guest15904> please help me
#1214 [11:35] <mattym> ??> Guest15904 launcher/game-output
#1215 [11:35] <Absol> Guest15904: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1216 [11:35] <Absol> Guest15904: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1217 [11:35] * Crystal|AFK is now known as CrystalMare
#1218 [11:36] <Guest15904> http://paste.ubuntu.com/12895346/
#1219 [11:37] <mattym> Guest15904, On the window where the game ouput is, is there another Tab for launcher log?
#1220 [11:37] * KomowaCZE [KomowaCZE@notlogged] has quit. (Quit: Web client closed)
#1221 [11:38] <Guest15904> yep , there is
#1222 [11:38] * Sam_Gaens [Sam_Gaens@notlogged] has joined #minecrafthelp
#1223 [11:39] <Guest15904> http://paste.ubuntu.com/12895365/
#1224 [11:39] <mattym> Guest15904, What version of OSX do you have?
#1225 [11:40] <Guest15904> 1.6.44 ?? i think
#1226 [11:40] * mrnuppez [mrnuppez@notlogged] has joined #minecrafthelp
#1227 [11:40] <mattym> Guest15904, Your OSX version, as in the version of the Mac operating system you are on
#1228 [11:41] * le6wee6y [le6wee6y@notlogged] has joined #minecrafthelp
#1229 [11:41] <Guest15904> err, where do i go to find that out ???
#1230 [11:41] * le6wee6y [le6wee6y@notlogged] has quit. (Client Quit)
#1231 [11:42] <mattym> Guest15904, I think if you click the little apple icon in the upper left of your screen, you can see the about info for your Mac, that should list the OSX version
#1232 [11:42] <Guest15904> version 10.10.2
#1233 [11:44] <mattym> Guest15904, Can you go to minecraft.net/download click the text that says Show All Platforms. And download the latest Mac (OSX) .dmg file. Not the legacy one
#1234 [11:44] <mattym> Guest15904, Then try to start the game with the new download
#1235 [11:44] <Guest15904> ok
#1236 [11:51] * roboalex2 [roboalex2@notlogged] has joined #minecrafthelp
#1237 [11:51] <roboalex2> hello?
#1238 [11:51] <mattym> Yes
#1239 [11:52] <roboalex2> Minecraft team here?
#1240 [11:52] <mattym> roboalex2, Do you need help with something?
#1241 [11:53] <roboalex2> I have a Problem to understand the EULA
#1242 [11:55] * bl0m1 [bl0m1@notlogged] has quit. (Read error: Connection reset by peer)
#1243 [11:55] <mattym> roboalex2, Well if you need help with it, i would suggest asking a lawyer, cause anything anyone here would be able to tell you would only be an opinion of the text
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#1246 [12:00] * Per [Per@notlogged] has joined #minecrafthelp
#1247 [12:01] <Per> Cant load storepage
#1248 [12:01] <Per> from italy
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#1252 [12:03] * Sam_Gaens_ [Sam_Gaens_@notlogged] has joined #minecrafthelp
#1253 [12:03] <Sam_Gaens_> my game crasht
#1254 [12:04] <mattym> ??> Sam_Gaens_ launcher/crash-log
#1255 [12:04] <Absol> Sam_Gaens_: We need to see your crash log, which appears after a crash.
#1256 [12:04] <Absol> Sam_Gaens_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1257 [12:04] <Sam_Gaens_> ok thx
#1258 [12:05] <Sam_Gaens_> http://paste.ubuntu.com/12895545/
#1259 [12:06] <Sam_Gaens_> is thad the good one ??
#1260 [12:06] <mattym> Sam_Gaens_, That fine, one moment
#1261 [12:06] * Aduki [Aduki@notlogged] has joined #minecrafthelp
#1262 [12:06] <Sam_Gaens_> okay
#1263 [12:07] <mattym> Sam_Gaens_, Download and Install the file from this page v
#1264 [12:07] <mattym> http://www.geforce.com/drivers/results/89883
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#1266 [12:08] * marcusjacobsen [marcusjacobsen@notlogged] has joined #minecrafthelp
#1267 [12:08] <marcusjacobsen> Hello?
#1268 [12:08] <Sam_Gaens_> thank you so mucgh
#1269 [12:09] <marcusjacobsen> Can someone help my friend connecting to my LAN address?
#1270 [12:09] <mattym> marcusjacobsen, Are you and your friend on the same network?
#1271 [12:09] <marcusjacobsen> Yes we are
#1272 [12:10] <mattym> marcusjacobsen, If you start a game and open it to LAN, is he unable to see it in the multiplayer menu?
#1273 [12:10] <marcusjacobsen> No he can see my server
#1274 [12:10] * CrystalMare is now known as Crystal|AFK
#1275 [12:11] * KomowaCZE [KomowaCZE@notlogged] has joined #minecrafthelp
#1276 [12:11] <marcusjacobsen> He gets this this following error
#1277 [12:12] <marcusjacobsen> java.net.connectExeption: Connection timed out: no further information
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#1279 [12:12] * Sam_Gaens [Sam_Gaens@notlogged] has quit. (Ping timeout: 204 seconds)
#1280 [12:12] <marcusjacobsen> We have both tried turing our firewall of
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#1283 [12:14] <marcusjacobsen> Are you there?
#1284 [12:14] <roboalex_> Hi, I have a question over the EULA
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#1286 [12:15] * Sam_Gaens_ [Sam_Gaens_@notlogged] has quit. (Ping timeout: 204 seconds)
#1287 [12:15] <mattym> marcusjacobsen, It possible that an antivirus program or other program is blocking something
#1288 [12:16] <mattym> marcusjacobsen, Can you have your friend join the chat on the computer he/she is on?
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#1291 [12:16] * dontneedausername [dontneedausername@notlogged] has joined #minecrafthelp
#1292 [12:17] <marcusjacobsen> yes
#1293 [12:17] <mattym> roboalex_, Ask
#1294 [12:19] <roboalex_> Whitch things are allowed to sell on minecraft Servers? Is it general allowed or not? And if whitch things? Sorry my English not good.
#1295 [12:19] * casper [casper@notlogged] has joined #minecrafthelp
#1296 [12:19] <casper> Marcus
#1297 [12:19] <dontneedausername> Ok, im trying to sign into my Minecraft account, even though i don't have to usually. and it keeps saying that my username does not exist. I have screenshots of the credits with my name on and have had this account for a while now. I tried requesting a new username but apparently my email does not exist either.
#1298 [12:19] <casper> Jacobsen
#1299 [12:20] <marcusjacobsen> my friends name is casper
#1300 [12:20] * casper is now known as Guest33039
#1301 [12:20] <marcusjacobsen> friend's
#1302 [12:20] <mattym> ??> Guest33039 tools/hjt
#1303 [12:20] <Absol> Guest33039: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1304 [12:20] <Absol> Guest33039: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1305 [12:20] <mattym> Guest33039, Please follow the directions Absol sent
#1306 [12:20] <mattym> dontneedausername, What should the username be?
#1307 [12:20] <dontneedausername> get out kid. This page is absolute bullshit, fuck minecraft
#1308 [12:20] <Absol> dontneedausername: Please keep it civil
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#1312 [12:22] <mattym> roboalex_, You would have to read the EULA again and figure it out. there is no list of what can and cant be sold. Any answer from a person who isnt a lawyer or Mojang would only be an opinion
#1313 [12:22] * Jorgerojas12 [Jorgerojas12@notlogged] has joined #minecrafthelp
#1314 [12:22] <Guest33039> done
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#1318 [12:23] <roboalex_> Thanks, mattym =)
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#1323 [12:30] <Guest33039> Could you help
#1324 [12:32] * Tam [Tam@notlogged] has joined #minecrafthelp
#1325 [12:32] <Tam> hi can somebody help me - i am putting in the correct details to the launcher but the account doesnt work...
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#1329 [12:35] <Tam> hi can somebody help me - i am putting in the correct details to the launcher but the account doesnt work...
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#1344 [13:01] <SquidlyDoop> I just changed my minecraft password and then i try to log in and it says its wrong, help please
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#1352 [13:04] <Lolboy264> I need help with signing in
#1353 [13:05] <Lolboy264> I have just updated to Windows 10 from Windows 8
#1354 [13:05] <Lolboy264> http://paste.ubuntu.com/12896032/
#1355 [13:05] <Lolboy264> any help
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#1361 [13:06] <ringoschiedam> hello
#1362 [13:08] <Lolboy264> i need help from someone
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#1364 [13:09] <ringoschiedam> me to
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#1366 [13:11] <Kolortz> Witam. Z tej strony krystian i mam następujący problem jak wchodze na ftb infinity i prubuje sie zalogować to pisze mi tak "Invalid username or password! Check your username and password. If you use OLD non-migrated account try using username instead of email. You need to use paid minecraft account credentials. Mojang account without paid MC won't work.". Nie mam pojęcia co próbowałem sie logowac za pomoca mojego loginu i pisze mi tak"Invalid c
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#1369 [13:13] <Lolboy264> so unhelpful
#1370 [13:14] <Lord_Ralex> Lolboy264, your machine is too old for Windows 10
#1371 [13:14] <Lord_Ralex> You need to go back to Windowx 7
#1372 [13:14] <Lolboy264> but it akways has windows 10 now
#1373 [13:15] <Lord_Ralex> Intel does not support your video card.
#1374 [13:15] <Lord_Ralex> You will not be able to use it to play Minecraft on Windows 10
#1375 [13:15] <Lolboy264> how do you go back to windows 7 then
#1376 [13:15] <Lord_Ralex> ?? win/downgrade
#1377 [13:15] <Absol> win/downgrade: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1378 [13:15] <Lolboy264> thx
#1379 [13:16] <Lolboy264> but it says how dangerous it could be Lord_Ralex
#1380 [13:16] <Lord_Ralex> Lolboy264, any OS change is considered dangerous.
#1381 [13:17] <Lolboy264> ok
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#1383 [13:18] <Kolortz> wITAM
#1384 [13:19] * Nathan_ [Nathan_@notlogged] has joined #minecrafthelp
#1385 [13:19] <Nathan_> Hello?
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#1388 [13:19] <Kolortz> Hello. From this site krystian and I have the following problem like stepping on ftb infinity and you trying to log this writing me so "Invalid username or password! Check your username and password. If you use a non-OLD Migrated account try using username instead of email. You need to use paid minecraft account credentials. Mojang account without paid the MC will not work. ". I have no idea what I tried to log in using my username and writes me that
#1389 [13:20] <Kolortz> ohh
#1390 [13:20] <Kolortz> second
#1391 [13:20] <Kolortz> Hello. From this site krystian and I have the following problem like stepping on ftb infinity and you trying to log this writing me so "Invalid username or password! Check your username and password. If you use a non-OLD Migrated account try using username instead of email.
#1392 [13:20] <Kolortz> You need to use paid minecraft account credentials. Mojang account without paid the MC will not work. ". I have no idea what I tried to log in using my username and writes me that" Invalid credentials.you have Migrated your account. Use e-mail account instead of username. "But I've already moved, account for Mojang. I tried to change the password, it does not work please help.
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#1395 [13:21] <Kolortz> I am very weak with English and simply translators so how do you / and do not understand something then please write.
#1396 [13:21] <Nathan_> I have a crash every time I try to play it says thet there is someting wrong with my driver or stuff, I use INTEL. I hate this! I am already not able to play for about two months. I waited for a response from Mojang. the send me to here. Cn you help me
#1397 [13:22] <Clock> ??> Kolortz login/throttle
#1398 [13:22] <Absol> Kolortz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1399 [13:22] <Absol> Kolortz: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1400 [13:22] <Clock> Nathan_, post the link to your dxdiag
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#1404 [13:23] <Kolortz> Zmieniałem hasło ale cały czas w kółko to pisało że hasło jest złe albo zaloguj sie za pomocą email. Czyli poczekać do jutra rana i sprobować tak ?
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#1407 [13:26] <Clock> Kolortz, yes try again tomorrow
#1408 [13:26] <Kolortz> Thank you very much something will not work is yet come.
#1409 [13:27] <Kolortz> Ok i go tommorow :D
#1410 [13:27] <Kolortz> Bye.
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#1424 [13:48] <brandyn> hi i cant get game to load. coms up with this ===Set run directory to C:\Program Files (x86)\Minecraft
#1425 [13:49] <mattym> brandyn, Can you copy the full log to paste.ubuntu.com and get me the link to it
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#1428 [13:50] <brandyn> not lwtting mw paste whole copy#
#1429 [13:51] <mattym> brandyn, Did you enter something in the poster box and hit the paste button?
#1430 [13:52] <brandyn> come up with unable to start minecraft runtime environment. this is most likely caused by a corruption please reinstall
#1431 [13:53] <brandyn> took it out and installed it again same thing keeps coming up
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#1434 [13:58] <brandyn> wont let me copy whole text in here thats coming up on notepad
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#1438 [13:59] <Someone> Hello
#1439 [13:59] <Someone> Is anyone here to help me?
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#1442 [14:01] <Anna> ??> Someone ask
#1443 [14:01] <Absol> Someone: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1444 [14:01] <Absol> Someone: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#1446 [14:01] <Anna> :/
#1447 [14:01] <Tuxedo> Is it to Minecraft possible on a notebook with Mobile Intel® 4 Series Express Chipset Family graphics chip and Windows10.
#1448 [14:02] <mattym> Tuxedo, No
#1449 [14:02] <Tuxedo> ok thx
#1450 [14:02] <mattym> Tuxedo, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1451 [14:02] <Tuxedo> Okay.
#1452 [14:02] <brandyn> windows 7 its got
#1453 [14:03] <brandyn> intel core i5 cpu 2.40 chz 4gb ram
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#1455 [14:04] <niel> chx
#1456 [14:04] <niel> chzlol
#1457 [14:05] <brandyn> ghz
#1458 [14:06] <Clock> ??> brandyn dl/win/alternate
#1459 [14:06] <Absol> brandyn: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1460 [14:06] * luketheblocker96 [luketheblocker96@notlogged] has joined #minecrafthelp
#1461 [14:06] <luketheblocker96> can anyone help me with this crash http://pastebin.com/bexgh87f
#1462 [14:07] <brandyn> okay go try now thank you
#1463 [14:07] <mattym> luketheblocker96, When and how did the crash happen?
#1464 [14:08] <brandyn> just when put the game in
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#1466 [14:08] <mattym> brandyn, Try the instructions sent to you by Absol
#1467 [14:08] * iiDino [iiDino@notlogged] has joined #minecrafthelp
#1468 [14:08] <iiDino> Hello?
#1469 [14:08] <brandyn> bought son new laptop for bday and cant get game to load
#1470 [14:08] <luketheblocker96> i was playing on my home server and after about 2 mins it crashed
#1471 [14:09] <Clock> luketheblocker96, see https://bugs.mojang.com/browse/MC-63590
#1472 [14:09] <mattym> luketheblocker96, The log is from the server itself right?
#1473 [14:09] <luketheblocker96> yes
#1474 [14:09] <iiDino> I was trying to import my old MC account and it said 'Wrong username or password' I know the password is right for sure and the username... And when I try to play MC i can only play the demo...
#1475 [14:10] <mattym> luketheblocker96, Are you running mods or addons?
#1476 [14:10] * Crystal|AFK is now known as CrystalMare
#1477 [14:10] <luketheblocker96> no
#1478 [14:11] <luketheblocker96> i know what it is now it is lag
#1479 [14:11] <mattym> luketheblocker96, Try the instructions in the link Clock sent you. Also you may need to close other programs you may have open to free up some resources for Minecraft
#1480 [14:11] <mattym> luketheblocker96, Are you playing and running the server off the same computer?
#1481 [14:11] <luketheblocker96> no
#1482 [14:12] <luketheblocker96> its lagging because the server is old
#1483 [14:12] <mattym> luketheblocker96, Yeah then try to close out whatever other programs you can that you have on the server. should help with the issue
#1484 [14:12] <mattym> luketheblocker96, The info in the issue tracker link should stop the crashes. but you may still get lag in the game itself
#1485 [14:13] <luketheblocker96> i dont mind the lag its not that bad
#1486 [14:13] <luketheblocker96> thanks for you help bye
#1487 [14:13] <luketheblocker96> your*
#1488 [14:13] <brandyn> think i have it working now. thank you got 1 happy boy
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#1494 [14:16] <Clock> ??> iiDino account/bug/demo
#1495 [14:16] <Absol> iiDino: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#1497 [14:17] <iiDino> I was trying to Import my old MC account on the mojang site and It said ;Wrong username or password' But i know that the username and password are correct and I can only play the demo. But I went on holiday for a month and i did not have Internet to play minecraft I dont think this has something to do with the demo thing.
#1498 [14:17] <Qball> try chaning the passwor
#1499 [14:17] <Qball> d
#1500 [14:18] <iiDino> On the Mojang site?
#1501 [14:18] <iiDino> But I also changed my username on MC 3 times I dont know if I type in my first original username I had.
#1502 [14:19] <Clock> ??> iiDino account/paid
#1503 [14:19] <Absol> iiDino: There is a very simple way to see whether Mojang believes your account is paid for or not. Log in at https://account.mojang.com/me and look for a 'My Games' heading. If you don't see Minecraft listed there, nor in My Gift Codes, then that account has not bought Minecraft.
#1504 [14:20] <Absol> iiDino: See http://i.imgur.com/ySNIi0V.png for an exemplary picture.
#1505 [14:20] <iiDino> It says I have Minecraft
#1506 [14:21] <Clock> iiDino, then you need to use the same email address on the launcher
#1507 [14:21] <iiDino> When I log into the Minecraft.net?
#1508 [14:21] <Qball> out of curosity why did minecraft switch to using mojang accounts to login
#1509 [14:21] <Clock> iiDino, same deal
#1510 [14:22] <iiDino> Does this affect why I can only play the demo of minecraft?
#1511 [14:22] <Qball> it shouldnt
#1512 [14:23] <Clock> iiDino, it's because you're logging in to the wrong account
#1513 [14:23] <Clock> Qball, see https://help.mojang.com/customer/en/portal/articles/775905-migrating-from-minecraft-to-mojang?b_id=5408
#1514 [14:24] <Qball> so for more security
#1515 [14:24] <iiDino> Im sorry I dont get it...
#1516 [14:24] <mattym> Qball, and when they started doing other games they wanted to have a single login for all
#1517 [14:24] <Clock> iiDino, use the same credentials as you did on account.mojang.com/me
#1518 [14:24] <Qball> ok
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#1520 [14:25] <iiDino> When Im on the Mojang site where it shows my games I have brought Under Minecraft it says this 'If you bought Minecraft back in the day and have an old Premium Minecraft Account you can import it into this account.'
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#1522 [14:26] <Qball> when did you buy minecraft
#1523 [14:26] <iiDino> Um.....
#1524 [14:26] <iiDino> Ill check
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#1529 [14:27] <Clock> iiDino, about 10 minutes ago we asked you if minecraft was listed under "my games" you said yes
#1530 [14:27] <ChuHa> I have just updated to windows 10 and minecraft won't start i was told to go here with this link. http://paste.ubuntu.com/12896522/
#1531 [14:28] <mattym> iiDino, If that page doesnt list your minecraft username under the "My Games" section, that that isnt the mojang account you have the game on, or you havent completed the migration of an old account
#1532 [14:28] <rody0707> i haven a problem with my launcher i thnkt this is the thing : (SSLException:unrecognized SSL message,plaintext connection?)
#1533 [14:28] <Clock> ChuHa, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#1534 [14:28] <ChuHa> ok thank you for information
#1535 [14:29] <Qball> wait cant you get a new graphics card considering its not a laptop
#1536 [14:29] <Clock> it's a laptop
#1537 [14:29] <ChuHa> its a laptop
#1538 [14:29] <Qball> how can you tell
#1539 [14:29] <Qball> that was directed to Clock
#1540 [14:29] <rody0707> i haven a problem with my launcher i thnkt this is the thing : (SSLException:unrecognized SSL message,plaintext connection?)
#1541 [14:29] <mattym> Even most of the desktops that have an Intel 4 series, would likely not be able to update much either
#1542 [14:30] <Clock> Qball, Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)
#1543 [14:30] <Qball> oh
#1544 [14:30] <ChuHa> yeah
#1545 [14:30] <mattym> rody0707, When does that show up
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#1547 [14:30] <Qball> now some laptops if you know your stuff you may be ablt to switch but
#1548 [14:30] <rody0707> as soon as i would login\
#1549 [14:30] <iiDino> I just need to Migrate my old account?
#1550 [14:30] <mattym> rody0707, Where does it show up, is there a full crash log, or just the singe error message?
#1551 [14:31] <mattym> iiDino, Yes
#1552 [14:31] <Qball> iiDino: when you first got minecraft did you login witha username like example or email like exaple@emample.com
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#1554 [14:31] <rody0707> its just an error message in my minecraft launcher
#1555 [14:31] <iiDino> I think it was email
#1556 [14:31] <mattym> Qball, Unless a laptop was made to accept an upgradable graphics chip, then no you cant really update one
#1557 [14:32] <mattym> rody0707, Are you still able to start the game?
#1558 [14:32] <Qball> I really need to get more ram for my laptop
#1559 [14:32] <Qball> the graphics card works with windows 10 but mc is always laggy and was like that before the ugrafe
#1560 [14:33] <Qball> upgrade
#1561 [14:33] <rody0707> it says also sorry, but we couldn't connet to our servers please make sure that you are online and that minecraft is not blocked
#1562 [14:33] <rody0707> and no
#1563 [14:33] * CrystalMare is now known as Crystal|AFK
#1564 [14:33] <mattym> rody0707, What antivirus software do you have installed?
#1565 [14:34] <rody0707> microsoft security essentials
#1566 [14:34] <mattym> ??> rody0707 tools/hjt
#1567 [14:34] <Absol> rody0707: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1568 [14:34] <Absol> rody0707: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1569 [14:34] <mattym> rody0707, Can you do the instructions Absol sent please
#1570 [14:34] <rody0707> what do you mean with that
#1571 [14:35] <mattym> rody0707, Follow the directions Absol sent above ^
#1572 [14:35] <iiDino> Thank you for the help :)
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#1577 [14:39] <rody0707_> can you send me the absol again
#1578 [14:40] * rody0707 [rody0707@notlogged] has quit. (Ping timeout: 204 seconds)
#1579 [14:40] <mattym> ??> rody0707_ tools/hjt
#1580 [14:40] <Absol> rody0707_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1581 [14:40] <Absol> rody0707_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1590 [14:44] <rody0707> i cant understand the absol
#1591 [14:44] <rody0707> can you send it in dutch
#1592 [14:45] <mattym> rody0707, Try to use a translator like translate.google.com
#1593 [14:46] <rody0707> you will see the log or not
#1594 [14:46] * MaTiasPro7 [MaTiasPro7@notlogged] has joined #minecrafthelp
#1595 [14:46] <mattym> rody0707, Follow all the instructions
#1596 [14:46] <mattym> rody0707, You need to copy the log onto the paste site. Then give me the link to it
#1597 [14:47] <rody0707> i cant scan minecraft
#1598 [14:47] <rody0707> how i need to do that
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#1601 [14:48] <MaTiasPro7> nesesito ayuda mi minecraft no me abre
#1602 [14:50] <MaTiasPro7> porfa respondame
#1603 [14:50] <rody0707> can i get the absol
#1604 [14:51] <Clock> ??> MaTiasPro7 lang/es
#1605 [14:51] <Absol> MaTiasPro7: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1606 [14:54] <rody0707> hello
#1607 [14:54] <Clock> ??> rody0707 tools/hjt
#1608 [14:54] <Absol> rody0707: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1609 [14:55] <Absol> rody0707: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1610 [14:55] * brandyn [brandyn@notlogged] has joined #minecrafthelp
#1611 [14:57] <brandyn> hi all whats best way to join a server
#1612 [14:57] <brandyn> scanning for servers but nothing coming up
#1613 [14:57] <rody0707> http://paste.ubuntu.com/12896749/
#1614 [14:57] <mattym> brandyn, You need to find a server you want to play on aand add it to the server list
#1615 [14:58] <brandyn> no local servers coming up when its scanning
#1616 [14:59] * tgmd25 [tgmd25@notlogged] has joined #minecrafthelp
#1617 [14:59] <mattym> brandyn, Is anyone else on your network running a LAN server?
#1618 [14:59] * tgmd25 [tgmd25@notlogged] has quit. (Client Quit)
#1619 [15:00] <mattym> rody0707, Can you try restarting the computer and your internet/router
#1620 [15:00] <brandyn> dont think so
#1621 [15:00] <mattym> brandyn, Then nothing should show up there
#1622 [15:00] * Tecnocreepin12 [Tecnocreepin12@notlogged] has joined #minecrafthelp
#1623 [15:01] <mattym> brandyn, You need to find a server you want to play, then add its address/ip into your server list
#1624 [15:01] <rody0707> i have tryde that many times but its still the same
#1625 [15:02] <mattym> .m
#1626 [15:02] <PangeaBot> (mattym) 03Online: Login, Session, Skins, Website, Realms
#1627 [15:02] <mattym> ??> rody0707 av/adwcleaner
#1628 [15:02] <Absol> rody0707: ADWCleaner is an utility to clean a PC which is infested with malware.
#1629 [15:02] <Absol> rody0707: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1630 [15:02] <mattym> rody0707, Download the tool Absol linked you
#1631 [15:02] <mattym> rody0707, Run it, do a scan, then clean
#1632 [15:03] <MaTiasPro7> mi minecraft no se me abre porque :(
#1633 [15:03] <mattym> ??> MaTiasPro7 lang/es
#1634 [15:03] <Absol> MaTiasPro7: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1635 [15:03] <MaTiasPro7> me sale error
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#1639 [15:08] <GMoric> http://paste.ubuntu.com/12896812/
#1640 [15:08] * rody0707__ [rody0707__@notlogged] has joined #minecrafthelp
#1641 [15:08] * rody0707 [rody0707@notlogged] has quit. (Ping timeout: 204 seconds)
#1642 [15:09] <rody0707__> do i need to try to login as i have used the cleaner
#1643 [15:09] <mattym> GMoric, One moment
#1644 [15:09] <mattym> rody0707__, Yes, try minecraft again
#1645 [15:09] <GMoric> OK
#1646 [15:09] <mattym> GMoric, Download and Instal the file on this page https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
#1647 [15:09] * rody0707_ [rody0707_@notlogged] has quit. (Ping timeout: 204 seconds)
#1648 [15:10] <mattym> GMoric, Even after that, with your hardware you may only be able to run version 1.7.2 or lower
#1649 [15:10] <GMoric> OK i have 1.6
#1650 [15:11] <rody0707__> its says the same again sorry but we could connect to our servers. please make sure that you are online and that minecraft is not blocked.
#1651 [15:11] * Bell is now known as Kirito
#1652 [15:12] <mattym> rody0707__, Can you make sure that Minecraft and Java are allowed in the Windows Firewall
#1653 [15:12] <rody0707__> where can i find that\
#1654 [15:13] <mattym> rody0707__, In your Windows Control Panel, there is an option for Windows Firewall
#1655 [15:13] <rody0707__> what need i to do than
#1656 [15:14] <mattym> rody0707__, There should be an option like "Add an exception for the firewall"
#1657 [15:15] <rody0707__> there are two minecraft in my list of the firewall
#1658 [15:16] <mattym> rody0707__, Make sure all the boxes next to any mention of Minecraft or Java are checked
#1659 [15:18] <GMoric> In my list I don´t have mincraf or java but in windos serch I have Java
#1660 [15:19] <rody0707__> everything has an vink in the box there is standing name, private, public in three rows
#1661 [15:19] * kfcc [kfcc@notlogged] has joined #minecrafthelp
#1662 [15:19] <mattym> GMoric, Only follow the directions with your name at the start
#1663 [15:19] <mattym> GMoric, Download and Instal the file on this page https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
#1664 [15:19] <mattym> rody0707__, Save that, then try the game again
#1665 [15:19] * kfcc [kfcc@notlogged] has quit. (Client Quit)
#1666 [15:20] <GMoric> OK
#1667 [15:20] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 192 seconds)
#1668 [15:21] <rody0707__> my computer has windows 10
#1669 [15:21] <rody0707__> he cant run it
#1670 [15:21] * Mono [Mono@notlogged] has joined #minecrafthelp
#1671 [15:21] <Mono> Hi, I have purchased a Minecraft account, however when I login to Minecraft I can only play the demo.. Please fix this. My ign is Monoprix
#1672 [15:22] <Clock> ??> Mono account/bug/demo
#1673 [15:22] <Absol> Mono: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1674 [15:23] <Mono> I have already visited this website however it is not helping me.
#1675 [15:23] <Clock> Mono, and you contacted mojang like the article told you to?
#1676 [15:23] <mattym> Mono, Go to account.mojang.com/me and log in. Under the My Games section, does it list your ingame name and the date of purchase?
#1677 [15:24] <Mono> It sais that I bought it on the 26th of August 2015 and that my profile name is Monoprix
#1678 [15:25] <mattym> Mono, Make sure you are logging into the launcher with the same info you did on the website
#1679 [15:25] <Mono> I have, it even sais that I need to login with my e-mail not my ign
#1680 [15:26] <mattym> Mono, As you have a migrated account, you should be loggin in with your email, nothing else
#1681 [15:26] <Mono> The problem is solved thanks for your time and help.
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#1684 [15:27] <rody0707__> my computer has windows 10
#1685 [15:27] <rody0707__> he cant run it
#1686 [15:27] <mattym> rody0707__, Those instructions we not for you
#1687 [15:27] <rody0707__> i no
#1688 [15:28] * Crystal|AFK is now known as CrystalMare
#1689 [15:30] * Cube_Master25 [Cube_Master25@notlogged] has joined #minecrafthelp
#1690 [15:31] <Cube_Master25> Ok so I load the latest snapshot 15w34b on Win10 I wait a few seconds and it crashes
#1691 [15:31] <mattym> Cube_Master25, We dont support snaphots
#1692 [15:31] <Cube_Master25> Ok
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#1694 [15:32] * minemasternate [minemasternate@notlogged] has joined #minecrafthelp
#1695 [15:32] <Cube_Master25> I will send the crash report to bug services on minecraft
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#1697 [15:32] * minemasternate [minemasternate@notlogged] has quit. (Client Quit)
#1698 [15:33] <ICPL> Is the auth server down? I've got several users in a library that can't log in.
#1699 [15:33] <mattym> .m
#1700 [15:33] * GMoric [GMoric@notlogged] has quit. (Quit: Web client closed)
#1701 [15:33] <PangeaBot> (mattym) 03Online: Login, Session, Skins, Website, Realms
#1702 [15:33] <mattym> ICPL, What happens when they try to log in?
#1703 [15:33] <Lord_Ralex> ICPL, it is very likely the network that they are on is being throttled due the number of users trying to log in from it.
#1704 [15:33] <ICPL> "invalid username or password"
#1705 [15:33] <mattym> ^
#1706 [15:33] * DonJmudek [DonJmudek@notlogged] has joined #minecrafthelp
#1707 [15:34] <mattym> ??> ICPL login/throttle
#1708 [15:34] <Absol> ICPL: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1709 [15:34] <ICPL> I didn't realize that throttling was a thing. That might make sense.
#1710 [15:34] <Absol> ICPL: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1711 [15:34] <mattym> ICPL, The lockout wont expire unless there are no login attempts from your network at all for the 3 hours
#1712 [15:34] <DonJmudek> Hi guys, could you help me with this "Internal Exception: java.io.ioexception an existing connection was forcibly closed by the remote host"
#1713 [15:34] <ICPL> Man, 3 hours is killer. I've got a room full of tweens that aren't great at remembering their passwords. :)
#1714 [15:35] <mattym> ICPL, So in a setup like yours where you have multiple machines trying to connect on the same network, it may be better to shut them all off for the 3 hours
#1715 [15:35] <mattym> ICPL, Any attempt is just gonna make it take longer
#1716 [15:35] <mattym> DonJmudek, Restart the game and try it again
#1717 [15:35] <DonJmudek> I did that
#1718 [15:35] <DonJmudek> 2 times
#1719 [15:36] <mattym> DonJmudek, Is this happening when you try to connect to a server?
#1720 [15:36] <DonJmudek> yes
#1721 [15:36] <mattym> DonJmudek, Does it just happen on the one server or all?
#1722 [15:36] <DonJmudek> I only play one
#1723 [15:36] * brayan [brayan@notlogged] has joined #minecrafthelp
#1724 [15:37] <CubeTheThird> DonJmudek, try connecting to this one: mctest.ae97.net
#1725 [15:37] <mattym> DonJmudek, Can you attempt to join this server in minecraft: mctest.ae97.net
#1726 [15:37] <mattym> grr
#1727 [15:37] <brayan> tengo un problema que el minectaft no me habre con un error de ram
#1728 [15:37] <CubeTheThird> :3
#1729 [15:37] <brayan> :·
#1730 [15:37] <DonJmudek> is mctest.ae97.net 1.8.8
#1731 [15:37] <brayan> :3
#1732 [15:37] <mattym> DonJmudek, Supposed to be
#1733 [15:37] <DonJmudek> ok give me a sec
#1734 [15:38] <mattym> ??> brayan lang/es
#1735 [15:38] <Absol> brayan: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1736 [15:38] <DonJmudek> I got on mctest.ae97.net without a problem
#1737 [15:38] <mattym> DonJmudek, What is the other server?
#1738 [15:38] <brayan> ok
#1739 [15:39] <DonJmudek> Cococraft.nuclearfallout.net:25565
#1740 [15:39] <mattym> .mcping Cococraft.nuclearfallout.net
#1741 [15:39] <ExtremeBot> mattym: 64.74.97.73:25565 is up! There are currently 13 out of 50 players, running Spigot 1.8.7 (47); with a latency of 0.641s and an MOTD of "08CocoCraft 1.8.7 15| 10Your friendly community!".
#1742 [15:39] <brayan> I have a problem that does not open minecraft me that I get is an error of the ram but you talves is that because resientemente install several textures pack?
#1743 [15:40] <brayan> I have a problem that does not open minecraft me I get to be a mistake by the RAM but you talves is that because resientemente install several textures pack?
#1744 [15:40] <CubeTheThird> DonJmudek, it sounds like your connection is being blocked
#1745 [15:40] <mattym> DonJmudek, Hmm, seems like it may just be an issue between you and the server. You may need to contact their support to see if it is an issue on thier end
#1746 [15:40] <CubeTheThird> ^^
#1747 [15:40] <CubeTheThird> brayan, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1748 [15:40] <DonJmudek> ok thank you
#1749 [15:41] <brayan> ok...
#1750 [15:41] <CubeTheThird> brayan, there, open the resourcepacks folder
#1751 [15:41] * ChubbyPanda [ChubbyPanda@notlogged] has joined #minecrafthelp
#1752 [15:41] <brayan> ok
#1753 [15:41] * DonJmudek [DonJmudek@notlogged] has quit. (Quit: Web client closed)
#1754 [15:41] <ChubbyPanda> hello
#1755 [15:41] <CubeTheThird> brayan, from there you can remove any problematic packs you've installed
#1756 [15:42] <brayan> delete all better
#1757 [15:42] <brayan> :D
#1758 [15:42] * GamingCrash [GamingCrash@notlogged] has joined #minecrafthelp
#1759 [15:43] <brayan> I thank worked are the best¡¡¡¡¡
#1760 [15:43] <ChubbyPanda> umm i try tp downlaod minecraft and when i opend it t said updating luncher than it pop up saying there was an error
#1761 [15:43] * GamingCrash [GamingCrash@notlogged] has quit. (Client Quit)
#1762 [15:43] <brayan> I thank worked are the best
#1763 [15:43] <rody0707__> what can i do more to fix my problem
#1764 [15:43] * ICPL [ICPL@notlogged] has quit. (Quit: Web client closed)
#1765 [15:44] <ChubbyPanda> anybody?
#1766 [15:44] <Clock> ??> ChubbyPanda dl/win/alternate
#1767 [15:44] <Absol> ChubbyPanda: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1768 [15:44] <brayan> bye thank you
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#1770 [15:48] * Twirl [Twirl@notlogged] has joined #minecrafthelp
#1771 [15:48] <Twirl> Hi
#1772 [15:48] <Twirl> I need help with copyright agreements for minecraft (Business not a player of the game)
#1773 [15:49] <CrystalMare> Hire a lawyer
#1774 [15:49] <CrystalMare> We're not here for that.
#1775 [15:49] <rody0707__> my minecraft says sorry but we couldn,t connect to our serversplease make sure that your minecraft is not blocked
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#1777 [15:50] <CrystalMare> .m
#1778 [15:50] <PangeaBot> (CrystalMare) 03Online: Login, Session, Skins, Website, Realms
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#1790 [16:06] <scuppy11> hi i need help with minecraft on the xbox one i was playing my map this morning and after that i cant get on the world anymore pls help
#1791 [16:06] <mattym> scuppy11, Contact Xbox support
#1792 [16:07] <scuppy11> i have and they sent me here
#1793 [16:07] <mattym> scuppy11, As this isnt a support chanel for consoles, i doubt this is where they meant to send you
#1794 [16:08] * Semiturrita [Semiturrita@notlogged] has joined #minecrafthelp
#1795 [16:08] <scuppy11> well they gave me this link
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#1809 [16:20] <Abdel> hello
#1810 [16:20] <Abdel> I have this probleme error opengl
#1811 [16:21] <Abdel> ------------------ System Information ------------------ Time of this report: 10/22/2015, 23:14:11 Machine name: IEDEREN-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631) Language: Dutch (Regional Setting: Dutch) System Manufacturer: Hewlett-Packard System Model: HP dx2000 MT(PE205ET) BIOS: BIOS Date: 08/26/04 15:25:20 NR146
#1812 [16:21] <Abdel> this my dxdiag report
#1813 [16:21] <Abdel> could someone help me ?
#1814 [16:22] <Abdel> I have intel chipset with I82865 G last driver installed but I can not run minecraft
#1815 [16:22] * judehcraft [judehcraft@notlogged] has joined #minecrafthelp
#1816 [16:23] <CubeTheThird> Abdel, paste your dxdiag report onto http://paste.ubuntu.com and give the URL here.
#1817 [16:24] * mas_santos [mas_santos@notlogged] has joined #minecrafthelp
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#1819 [16:24] <Abdel> ok
#1820 [16:26] <Abdel> it is done
#1821 [16:26] <CubeTheThird> Abdel, give the link to your paste here
#1822 [16:26] <Abdel> http://paste.ubuntu.com/12897342/
#1823 [16:26] <CubeTheThird> Abdel, sorry, but your computer does not meet the minimum requirements for the game
#1824 [16:27] <Abdel> what is the minimum in Ram?
#1825 [16:28] <CubeTheThird> Abdel, ram 1GB is the absolute minimum, but 2GB is minimum recommended. Your graphics chipset though is too old
#1826 [16:28] <Abdel> ok
#1827 [16:28] <Lutzee> Abdel: The PC you are using is over 12 years old, I'm surprised its even keeping up with running windows 7
#1828 [16:29] <Abdel> yes
#1829 [16:29] <Lutzee> You are going to need a much newer PC, something from the last 5 or so years
#1830 [16:29] <Abdel> I thought with a linux game he didn't ask a lot of thing
#1831 [16:30] <Lutzee> ??> Abdel requirements
#1832 [16:30] <Absol> Abdel: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#1833 [16:30] <CubeTheThird> Abdel, Minecraft is a java based game that requires OpenGL 2. Your graphics chipset does not support that
#1834 [16:31] <Abdel> Ok thank you for all answers
#1835 [16:31] <Abdel> now it is clear
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#1853 [16:47] <TheFurryPlayer> i need help my computer says that i need to update my windows but i dont know how , also it says that it crashed but i didint even start the game yet pls help am a n00b
#1854 [16:47] <CubeTheThird> TheFurryPlayer, do you mean you need to update your graphics drivers?
#1855 [16:47] <TheFurryPlayer> yes i need help with it
#1856 [16:47] <CubeTheThird> TheFurryPlayer, do you have a dxdiag report?
#1857 [16:48] <TheFurryPlayer> yes i just did it
#1858 [16:48] <CubeTheThird> TheFurryPlayer, give a URL to your report here
#1859 [16:48] * JohnnyBz [JohnnyBz@notlogged] has joined #minecrafthelp
#1860 [16:49] <JohnnyBz> Hi, I just upgraded to Ubuntu Wily (15.10) and Minecraft will not start with an error: java: Fatal IO error 11 (Resource temporarily unavailable) on X server :0.
#1861 [16:49] * Starlight [Starlight@notlogged] has joined #minecrafthelp
#1862 [16:49] <JohnnyBz> My Java is 1.8.0_66-internal
#1863 [16:49] <TheFurryPlayer> ------------------ System Information ------------------ Time of this report: 10/22/2015, 17:32:57 Machine name: MRY-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150202-1526) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 1545 BIOS: Phoenix ROM BIOS
#1864 [16:49] <JohnnyBz> Any ideas?
#1865 [16:49] <CubeTheThird> that sounds like an experimental version of java
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#1867 [16:49] <CubeTheThird> TheFurryPlayer, no, paste it onto http://paste.ubuntu.com and give the URL of that here
#1868 [16:50] <JohnnyBz> I'm using the one that came with Ubuntu 15.10
#1869 [16:50] <JohnnyBz> osijs2231!!!22
#1870 [16:50] * gorzkas [gorzkas@notlogged] has joined #minecrafthelp
#1871 [16:50] <CubeTheThird> JohnnyBz, is that Oracle or OpenJDK?
#1872 [16:50] <JohnnyBz> openjdk-8-jdk:amd64
#1873 [16:50] <CubeTheThird> ok
#1874 [16:50] <CubeTheThird> JohnnyBz, well the message "(Resource temporarily unavailable) on X server :0" could also suggest there being an issue with your video drivers
#1875 [16:50] <TheFurryPlayer> ok i just did
#1876 [16:51] <CubeTheThird> TheFurryPlayer, give the link to your paste here
#1877 [16:51] <gorzkas> hi how can i change my password in mindcraft ?
#1878 [16:51] <JohnnyBz> Hmmm, could be it.
#1879 [16:51] <CubeTheThird> ??> gorzkas account/reset-password
#1880 [16:51] <Absol> gorzkas: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1881 [16:51] <Absol> gorzkas: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
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#1883 [16:52] <gorzkas> ok Absol thx for link :)
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#1887 [16:56] <ash_> I need windows 10 edition of minecraft the full version
#1888 [16:56] * KC [KC@notlogged] has joined #minecrafthelp
#1889 [16:56] <CubeTheThird> ash_, do you mean the PC edition, or the windows 10 beta?
#1890 [16:56] <KC> minecraft is not logging in
#1891 [16:56] <CubeTheThird> KC, what happens when you try?
#1892 [16:56] <ash_> yes
#1893 [16:57] <KC> it say it can play something about the video thing
#1894 [16:57] <CubeTheThird> ash_, .. which one?
#1895 [16:57] <KC> what a min ill check
#1896 [16:57] <ash_> I need wndoes 10 beta
#1897 [16:57] <KC> its minecraft pc i have windows 10
#1898 [16:57] <CubeTheThird> ash_, you can purchase it on the microsoft store
#1899 [16:58] <CubeTheThird> KC, do you have a dxdiag report?
#1900 [16:58] <ash_> ok
#1901 [16:58] <KC> no i purchase it on the website
#1902 [16:58] <CubeTheThird> KC, only messages with your name are for you
#1903 [16:59] <ash_> tell me the website
#1904 [16:59] <KC> ok
#1905 [16:59] <KC> minecraft.com
#1906 [16:59] <CubeTheThird> ash_, https://www.microsoft.com/en-us/store/apps/Minecraft-Windows-10-Edition-Beta/9NBLGGH2JHXJ
#1907 [16:59] <ash_> going to it
#1908 [16:59] <KC> minecraft.net sorry
#1909 [16:59] <CubeTheThird> KC, again, do you have a dxdiag report?
#1910 [16:59] <KC> yes
#1911 [16:59] <CubeTheThird> KC, give the link to that here
#1912 [17:00] <KC> ok
#1913 [17:00] <KC> how do i do that
#1914 [17:00] <CubeTheThird> KC, paste it onto http://paste.ubuntu.com and give the link from that
#1915 [17:00] <KC> do you mean this
#1916 [17:00] <KC> http://paste.ubuntu.com/12897489/
#1917 [17:00] <CubeTheThird> yes
#1918 [17:00] <KC> ok
#1919 [17:00] <CubeTheThird> KC, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1921 [17:01] <KC> really
#1922 [17:01] <CubeTheThird> ya
#1923 [17:01] <KC> ok thank u very much
#1924 [17:02] <KC> are you there
#1925 [17:02] <CubeTheThird> ..?
#1926 [17:03] <KC> never mind thank you bye
#1927 [17:03] <KC> do i just pick x to end this
#1928 [17:04] <TheFurryPlayer> i put it on download as text what do i do now
#1929 [17:05] <CubeTheThird> TheFurryPlayer, give the link to your paste here
#1930 [17:05] <TheFurryPlayer> http://paste.ubuntu.com/12897564/plain/
#1931 [17:06] <CubeTheThird> TheFurryPlayer, one moment
#1932 [17:06] <TheFurryPlayer> ok
#1933 [17:06] <CubeTheThird> TheFurryPlayer, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1934 [17:07] <TheFurryPlayer> ok its downloading
#1935 [17:09] <TheFurryPlayer> it made my screen look bigger
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#1938 [17:10] <Yokashu> Hello
#1939 [17:10] <Yokashu> Gibt es hier auch Deutsche Leute?
#1940 [17:10] <CubeTheThird> ??> Yokashu lang/de
#1941 [17:10] <Absol> Yokashu: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1942 [17:10] <CubeTheThird> TheFurryPlayer, ya that'
#1943 [17:11] <CubeTheThird> TheFurryPlayer, that's normal during driver installation
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#1948 [17:15] <MaiNerdz> Hello, My prblem is that I want to install Java onto my laptop, so that I could get optifine. But the problem is that. When I download the JavaSetup, and click on it, NOTHING shows up.. I wait patiently yet nothing shows up.. Someone help♥
#1949 [17:16] <CubeTheThird> ??> MaiNerdz java/1.8
#1950 [17:16] <Absol> MaiNerdz: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#1951 [17:17] <MaiNerdz> Okay let me see if this works...
#1952 [17:21] * Chroma|AFK is now known as Chromaryu
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#1954 [17:21] * beeltje129 [beeltje129@notlogged] has quit. (Client Quit)
#1955 [17:22] <MaiNerdz> @Absol it isnt working...
#1956 [17:22] <CubeTheThird> MaiNerdz, which one did you get?
#1957 [17:22] * ash_ [ash_@notlogged] has quit. (Quit: Web client closed)
#1958 [17:23] <MaiNerdz> What do u mean?
#1959 [17:23] <CubeTheThird> MaiNerdz, which download did you get?
#1960 [17:24] <MaiNerdz> On the oracle website? or the Java website?
#1961 [17:24] <CubeTheThird> MaiNerdz, the oracle website you were just given
#1962 [17:25] <MaiNerdz> I downloaded Windows x64 on Java SE Runtime Environment 8u65 and on the 8u66
#1963 [17:26] <CubeTheThird> MaiNerdz, and nothing happened when you opened it?
#1964 [17:26] <MaiNerdz> Yes
#1965 [17:26] * Chromaryu is now known as Chroma|AFK
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#1967 [17:27] <JohnnyBz> Hey just wanted to let you know that after I updated to Nvidia 352.55 on Ubuntu 15.10 I got Minecraft working again. Thank you so much for your help.
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#1970 [17:29] <MaiNerdz> ...
#1971 [17:30] <sden8172> while in game my mouse will continue to and start to move on its own.
#1972 [17:30] <sden8172> hlep
#1973 [17:30] <MaiNerdz> Like a Wireless mouse or a mousepad
#1974 [17:31] <sden8172> wired mouse/desktop
#1975 [17:31] <MaiNerdz> oh
#1976 [17:31] <CubeTheThird> MaiNerdz, have you tried rebooting your computer?
#1977 [17:31] <MaiNerdz> Rebooting?
#1978 [17:31] <MaiNerdz> ...
#1979 [17:31] * JUSTIN_ [JUSTIN_@notlogged] has joined #minecrafthelp
#1980 [17:31] <CubeTheThird> MaiNerdz, turning off and on again?
#1981 [17:32] * JUSTIN_ [JUSTIN_@notlogged] has quit. (Client Quit)
#1982 [17:32] <MaiNerdz> Well r u meaning like restarting my laptop?
#1983 [17:32] <CubeTheThird> yes
#1984 [17:32] <MaiNerdz> I have not restart my laptop..
#1985 [17:34] * LyrGames [LyrGames@notlogged] has joined #minecrafthelp
#1986 [17:34] <LyrGames> Hi
#1987 [17:34] <MaiNerdz> so u want me to restart it like CLEAR EVERYTHING?? Like factory reset? or like restart it
#1988 [17:34] * CrystalMare is now known as Crystal|AFK
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#1992 [17:36] <Dylan> I am having trouble logging into Minecraft. I have changed my password and I can login on account.mojang.com. I have turned on and off my firewall, reset my computer. I have done everything!
#1993 [17:37] <Clock> Dylan, and what error message do you get?
#1994 [17:39] <Dylan> SocketException: Unrecognised Windows Sockets error: 10107: create
#1995 [17:39] <Clock> Dylan, do you know how to open cmd as administartor?
#1996 [17:39] <Dylan> I don't think so
#1997 [17:40] <Clock> ??> Dylan win/elevated-cmd
#1998 [17:40] <Absol> Dylan: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#1999 [17:40] <Dylan> Done that
#2000 [17:40] <Clock> Dylan, in cmd run the following command: netsh winsock reset
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#2002 [17:41] <Dylan> yep.
#2003 [17:42] <Dylan> Done that.
#2004 [17:42] <Clock> Dylan, it should prompt you to restart the computer - do that, then try mc
#2005 [17:42] * sden8172 [sden8172@notlogged] has quit. (Ping timeout: 204 seconds)
#2006 [17:42] <Dylan> ok
#2007 [17:43] <Dylan> Just to be sure, is it ment to say: The requested operation elevation (Run as administrator).
#2008 [17:44] <Data-c3> If your administrator of the computer has it password locked, you might not be able to do it I think. Unless its only me.
#2009 [17:47] * MaiNerdz [MaiNerdz@notlogged] has joined #minecrafthelp
#2010 [17:48] <MaiNerdz> My problem is Java, I cant install it onto my laptop. Im having some issues on that
#2011 [17:50] * Dylan [Dylan@notlogged] has joined #minecrafthelp
#2012 [17:50] <Dylan> Clock, unfortunately, it is still not working
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#2017 [17:51] <Dylan> it is still coming up with the same error Clock
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#2019 [17:52] <Data-c3> Dylan: Is your computer login the admin of the computer or do you need a parent/guardian to enter a password to download things?
#2020 [17:53] <Dylan> I do not need a parent to enter passwords to download things
#2021 [17:54] <Data-c3> Okay, that means you are administrator of the computer then. xD I was going to quggest the obvious 'turn off and back on' solution AKA uninstalling and reinstalling
#2022 [17:54] <Data-c3> suggest*
#2023 [17:54] <Dylan> Been there, done that
#2024 [17:55] <Data-c3> Ah. I'm not good with Minecraft's programming yet. I literally just figured out how to make a public server and stuff, pfft.
#2025 [17:55] * causal [causal@notlogged] has joined #minecrafthelp
#2026 [17:56] <Dylan> Need help with that Data-c3? I have had lots of experience on making servers
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#2028 [17:57] <Data-c3> Yeah, kind of. I followed a tutorial on the forums and it failed, but I figured out how to fix issues people were having with it though. Makes no sense but that's what happened.
#2029 [17:57] <Dylan> what do you need help with?
#2030 [17:57] * causal [causal@notlogged] has joined #minecrafthelp
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#2033 [17:58] <Data-c3> I tried getting craftbukkit, which I got from Spigot as well as Spigot of course. I think I have everything I need, my only issue is setting it up. My laptop tells me some commands aren't recognized and stuff of that nature.
#2034 [17:58] <Anna> ??> Data-c3 mods
#2035 [17:58] <Absol> Data-c3: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2036 [17:58] <Absol> Data-c3: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2037 [17:59] * thiagoggmto [thiagoggmto@notlogged] has joined #minecrafthelp
#2038 [17:59] <Data-c3> I'm not using mods anymore pfft. xD
#2039 [17:59] <causal> why can't i lauch and play minecraft on window 10. I just installed it
#2040 [17:59] <Anna> Ah
#2041 [17:59] <Dylan> Absol, I have done what Clock told me to do but it still hasn't worked :S
#2042 [17:59] * alisonXgamer [alisonXgamer@notlogged] has joined #minecrafthelp
#2043 [18:00] * juanmanuel27 [juanmanuel27@notlogged] has joined #minecrafthelp
#2044 [18:00] <Anna> Dylan: Absol is a bot, the people who use ??> before what Absol says make it say things
#2045 [18:00] * causal [causal@notlogged] has quit. (Client Quit)
#2046 [18:00] <Dylan> Ahh
#2047 [18:00] <Data-c3> Causal: I tried downloading the Windows 10 one too but it hadn't got it to work yet. I would suggest just using the most recent update on the launcher for now.
#2048 [18:00] <Anna> Data-c3: so what do you need help with?
#2049 [18:01] * Pugtato [Pugtato@notlogged] has joined #minecrafthelp
#2050 [18:01] <Data-c3> I was trying to set up a server. I wasn't using mods besides the craftbukkit and other programs that help set stuff up o3o
#2051 [18:01] <Anna> causal left. Sometimes people don't say long enough to get a response
#2052 [18:01] <Anna> craftbukkit is a server plugin, which counts as a mod here
#2053 [18:01] <Dylan> Can anyone help me with my problem?
#2054 [18:01] <Anna> http://bitty.io/kramerc/5744972 <--- Data-c3 this may help you find the correct channel
#2055 [18:01] <Anna> http://bitty.io/kramerc/5744972 <--- Data-c3 this may help you find the correct channel
#2056 [18:02] * juanmanuel27 [juanmanuel27@notlogged] has left #minecrafthelp
#2057 [18:02] <Data-c3> Thank you, Anna :D
#2058 [18:02] <Anna> You're welcome
#2059 [18:03] <Pugtato> I have been trying to log into my account and I have the username and password correct but it isn't working, I have the email from when I first got minecraft so that proves that I am using the right email, and I have changed my password several times but it isn't working please help!
#2060 [18:03] <mattym> Pugtato, What happens if you try to log in at account.mojang.com/me ?
#2061 [18:04] <Pugtato> let me try..
#2062 [18:04] <Dylan> Pugtato, I am having to same problem
#2063 [18:04] <Anna> .m
#2064 [18:04] <PangeaBot> (Anna) 03Online: Login, Session, Skins, Website, Realms
#2065 [18:05] <mattym> Dylan, The cmd command worked and told you to restart the computer?
#2066 [18:05] <Pugtato> it still dosen't work..
#2067 [18:05] * juanmanuel27 [juanmanuel27@notlogged] has joined #minecrafthelp
#2068 [18:05] <mattym> Pugtato, Did you get the same error as in the game?
#2069 [18:05] <mattym> Pugtato, Did you get the same error as in the game?
#2070 [18:05] * juanmanuel27 [juanmanuel27@notlogged] has left #minecrafthelp
#2071 [18:05] <Dylan> the cmd command hasnt't worked for me I yes a have restarted my computer
#2072 [18:06] <mattym> Dylan, When you entered the command, is asked you to tho right?
#2073 [18:06] <Dylan> Yeh
#2074 [18:06] <Pugtato> no, I can still play the game but it just won't let me sign in online..
#2075 [18:06] <mattym> Dylan, Can you open the cmd again
#2076 [18:06] <Dylan> Sure
#2077 [18:06] <Dylan> Its open
#2078 [18:06] <Dylan> Its open
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#2084 [18:08] <mattym> Dylan, Type this command then let me know what is says after you hit enter: ipconfig /flushdns
#2085 [18:08] <mathiusun> planeta M
#2086 [18:08] <Dylan> Some stuff
#2087 [18:09] <Dylan> e.g. IPv4 Adress
#2088 [18:09] <mattym> Dylan, did you do the whole command
#2089 [18:09] <mattym> ipconfig /flushdns
#2090 [18:09] * Kickback121 [Kickback121@notlogged] has quit. (Client Quit)
#2091 [18:10] <Dylan> Now it says Successfully flushed the DNS Resolver Cache
#2092 [18:10] <mattym> Dylan, Try minecraft again
#2093 [18:10] <Dylan> Nope. Not working still.
#2094 [18:11] * Jeremy02445 [Jeremy02445@notlogged] has joined #minecrafthelp
#2095 [18:11] <Pugtato> I don't know what happened but it is letting me login now, thanks!
#2096 [18:11] * Swinking [Swinking@notlogged] has joined #minecrafthelp
#2097 [18:12] <mattym> ??> Dylan tools/hjt
#2098 [18:12] <Absol> Dylan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2099 [18:12] <Absol> Dylan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2100 [18:12] <mattym> Dylan, Do the instructions Absol sent
#2101 [18:12] * Pugtato [Pugtato@notlogged] has quit. (Quit: Web client closed)
#2102 [18:13] <Jeremy02445> I loaded mods into the mod folder and now whenever I try to launch the game there is a very long crash report so i can't launch the game with mods
#2103 [18:13] * Ferdz_ [Ferdz_@notlogged] has joined #minecrafthelp
#2104 [18:13] <mattym> ??> Jeremy02445 mods
#2105 [18:13] <Absol> Jeremy02445: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2106 [18:13] <Absol> Jeremy02445: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2107 [18:14] <Dylan> http://paste.ubuntu.com/12898127/
#2108 [18:14] <mattym> ??> Dylan av/mcafee/uninstall
#2109 [18:14] <Absol> Dylan: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2110 [18:15] <mattym> Dylan, You will need to remove McAfee with the tool Absol linked
#2111 [18:15] <Dylan> Why do I need to remove McAfee?
#2112 [18:15] * kayron-ribeiro [kayron-ribeiro@notlogged] has joined #minecrafthelp
#2113 [18:15] <mattym> Dylan, It causes issues with the way Minecraft works
#2114 [18:15] <Dylan> Could I re-install it again?
#2115 [18:15] <mattym> Dylan, No
#2116 [18:16] <Dylan> Oh...
#2117 [18:16] <mattym> ??> Dylan av/avast
#2118 [18:16] <Absol> Dylan: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2119 [18:16] <mattym> Dylan, You can use Avast instead ^
#2120 [18:16] * LOLdtk [LOLdtk@notlogged] has joined #minecrafthelp
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#2122 [18:18] <LOLdtk> Hello I want help about Minecraft crashing when I updated Windows 10 I have updated my graphic card but it still crashing
#2123 [18:18] <Dylan> They are un-installing now
#2124 [18:18] <Jeremy02445> i get this error message whenever i try to launch minecraft: Caused by: java.lang.ClassNotFoundException: codechicken.lib.asm.ASMInit at net.minecraft.launchwrapper.LaunchClassLoader.findClass(LaunchClassLoader.java:191) ~[launchwrapper-1.12.jar:?] at java.lang.ClassLoader.loadClass(ClassLoader.java:424) ~[?:1.8.0_60] at java.lang.ClassLoader.loadClass(ClassLoader.java:357) ~[?:1.8.0_60] ... 15 more any help?
#2125 [18:19] <LOLdtk> Yes mee too
#2126 [18:19] <mattym> Jeremy02445, Did you read what Absol said?
#2127 [18:19] <mattym> LOLdtk, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2128 [18:19] <mathiusun> ---- Minecraft Crash Report ---- // Quite honestly, I wouldn't worry myself about that. Time: 22/10/15 06:39 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at
#2129 [18:19] <LOLdtk> Ok wait im making the link
#2130 [18:19] <mattym> ??> mathiusun win/dxdiag
#2131 [18:19] <Absol> mathiusun: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2132 [18:23] <mathiusun> planeta M
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#2136 [18:24] <Jeremy02445> do you help with minecraft forge?
#2137 [18:25] <mattym> Jeremy02445, What do you not understand about, we dont help with mods?
#2138 [18:25] <Dylan_> I have un-installed McAfee and it is still not working!!!
#2139 [18:25] <mattym> Dylan_, Open the cmd again, and enter this command once more: netsh winsock reset
#2140 [18:25] <LOLdtk> http://paste.ubuntu.com/12898218/
#2141 [18:26] <mattym> LOLdtk, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2142 [18:26] * alisonXgamer [alisonXgamer@notlogged] has quit. (Ping timeout: 204 seconds)
#2143 [18:26] <Dylan_> Shall I restart my computer again?
#2144 [18:26] <mattym> Dylan_, Yes, then attempt to sign in again
#2145 [18:26] <LOLdtk> -_- ok *crying*
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#2147 [18:28] * Yokashu [Yokashu@notlogged] has quit. (Ping timeout: 204 seconds)
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#2149 [18:30] <Dylan> It still doesn't work.
#2150 [18:30] <Dylan> -_-
#2151 [18:30] <mattym> Dylan, Is it still giving the same error?
#2152 [18:30] <Dylan> YEAH!
#2153 [18:30] <mattym> Dylan, Can you make a fresh hjt log
#2154 [18:31] <Dylan> Whats that?
#2155 [18:31] * Data-c3 [Data-c3@notlogged] has quit. (Ping timeout: 204 seconds)
#2156 [18:31] <mattym> Dylan, The one from the HijackThis program
#2157 [18:31] <Dylan> Can I have the link again?
#2158 [18:32] <Dylan> Nevermind
#2159 [18:32] <Dylan> Can I have the link to the paste bin thingy
#2160 [18:32] <mattym> ?? paste
#2161 [18:32] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2162 [18:33] <Dylan> Thats the one
#2163 [18:33] <Dylan> http://paste.ubuntu.com/12898296/
#2164 [18:34] <mattym> Dylan, Ok one second
#2165 [18:34] <mattym> ??> Dylan win/hosts
#2166 [18:34] <Absol> Dylan: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#2167 [18:34] <Absol> Dylan: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#2168 [18:34] <mattym> Dylan, Can you get to the file that Absol sent the instructions to find
#2169 [18:34] <mattym> Dylan, And also get me a copy of it
#2170 [18:36] <Dylan> http://paste.ubuntu.com/12898327/
#2171 [18:36] * oerg866_ [oerg866_@notlogged] has quit. (Ping timeout: 192 seconds)
#2172 [18:36] <mattym> Dylan, remove everything under the line "# ::1 localhost"
#2173 [18:36] <mattym> Dylan, Then save the file, and try Minecraft again
#2174 [18:37] <Dylan> It says Access Denied
#2175 [18:38] <Dylan> When I try to save it
#2176 [18:38] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#2177 [18:38] <mattym> Dylan, You may need to open the file as administrator
#2178 [18:39] <Dylan> How do I do that?
#2179 [18:39] <mattym> Dylan, Close the file, then right click the file and you should have the option to open it as Administrator
#2180 [18:39] <LOLdtk> Did I relly can't play MC again?
#2181 [18:40] <Dylan> Nope
#2182 [18:40] <mattym> LOLdtk, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2183 [18:40] * An_Angry_Brit [An_Angry_Brit@notlogged] has quit. (Ping timeout: 378 seconds)
#2184 [18:40] <LOLdtk> ok bye -RAGE QUIT-
#2185 [18:41] <Dylan> I dont have that option
#2186 [18:41] <mattym> Dylan, You may need to have the computers administrator log in and do it
#2187 [18:41] <Dylan> I am using Windows 8 btw
#2188 [18:42] <Dylan> What?
#2189 [18:42] <Dylan> I don't get that?!
#2190 [18:42] <mattym> Dylan, Are you the only one who uses the computer?
#2191 [18:42] <Dylan> Yeah
#2192 [18:43] <Dylan> *huff*
#2193 [18:43] <mattym> Dylan, Are you not logged in under an administrative account?
#2194 [18:44] <Dylan> I don't know
#2195 [18:45] <mattym> Dylan, You need to be logged in with an administrator account to fix that file
#2196 [18:45] <Dylan> Can I check if I am?
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#2198 [18:46] <mattym> Dylan, If it said you cant save the file, then you arent
#2199 [18:46] <Dylan> How can I changed that?
#2200 [18:46] <Dylan> *change
#2201 [18:47] <mattym> Dylan, If your user account is the only one you see when you start the computer, then im not sure how you would need to do it
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#2204 [18:49] * INeedHelpNow [INeedHelpNow@notlogged] has joined #minecrafthelp
#2205 [18:49] <INeedHelpNow> Ummmm
#2206 [18:49] <INeedHelpNow> Is anyone there?
#2207 [18:49] <INeedHelpNow> HELP
#2208 [18:49] <INeedHelpNow> HELP
#2209 [18:49] <INeedHelpNow> i guess
#2210 [18:49] <INeedHelpNow> WOW
#2211 [18:49] <mathiusun_> ---- Minecraft Crash Report ---- // Quite honestly, I wouldn't worry myself about that. Time: 22/10/15 06:39 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at
#2212 [18:50] <INeedHelpNow> Is there a mod?!?!
#2213 [18:50] <INeedHelpNow> That i can tap koto?
#2214 [18:50] <mattym> ??> INeedHelpNow ask
#2215 [18:50] <Absol> INeedHelpNow: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2216 [18:50] <Absol> INeedHelpNow: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2217 [18:50] <INeedHelpNow> My minecraft keeps flashing screen
#2218 [18:50] <INeedHelpNow> it's flashing really hard
#2219 [18:51] <mattym> ??> INeedHelpNow win/dxdiag
#2220 [18:51] <Absol> INeedHelpNow: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2221 [18:51] <mattym> INeedHelpNow, Follow the directions Absol linked
#2222 [18:51] <INeedHelpNow> i don't have a nvidia graphics card
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#2225 [18:53] <mattym> INeedHelpNow, Do the instructions Absol sent you
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#2227 [18:54] * INeedHelpNow [INeedHelpNow@notlogged] has quit. (Client Quit)
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#2231 [18:57] <reana2005> hi.
#2232 [18:57] <mattym> Hello reana2005
#2233 [18:58] <reana2005> i am new to minecraft also i got the beta version 0.12.2 and idk what to do
#2234 [18:58] <Dylan> I have successfully changed and saved to file you wanted me to mattym
#2235 [18:59] <Dylan> Now what?
#2236 [18:59] <mattym> reana2005, What do you mean?
#2237 [18:59] <mattym> Dylan, Check the the log in again
#2238 [18:59] <reana2005> well i dont think i can add texture packs
#2239 [19:00] <Dylan> Nope, still wont work
#2240 [19:00] <mattym> reana2005, In the Windows 10 Edition, i dont think thats a feature yet
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#2242 [19:00] <reana2005> oh,will they add it ?
#2243 [19:00] <mattym> reana2005, No idea
#2244 [19:00] <reana2005> hmm, mkay
#2245 [19:00] <Dylan> It still wont work mattym
#2246 [19:01] <mattym> Dylan, Any difference in the error it gives? What is the exact error?
#2247 [19:01] * minechevere2 [minechevere2@notlogged] has joined #minecrafthelp
#2248 [19:01] <Dylan> Jeez, this is taking forever
#2249 [19:01] * minechevere2 [minechevere2@notlogged] has quit. (Client Quit)
#2250 [19:01] <Dylan> Nope, still the same error
#2251 [19:01] <mattym> Dylan, can you retype the error
#2252 [19:02] <mathiusun_> xfdxxdfxdxfddzfxvhbjnklm
#2253 [19:03] <Dylan> Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked. (SocketException: Unrecognised Windows Sockets error: 10107: create)
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#2256 [19:04] <Dylan> That was the error mattym
#2257 [19:05] <mattym> Dylan, And when the netsh winsock reset command was entered, it did say Success right?
#2258 [19:05] <Dylan> Yes.
#2259 [19:05] <mattym> Dylan, Are you on a home network. Or a public/school/work network?
#2260 [19:05] <Dylan> Home
#2261 [19:06] <mattym> Dylan, Can you restart your internet/router and then give it another try
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#2263 [19:06] * iChanqeD [iChanqeD@notlogged] has joined #minecrafthelp
#2264 [19:07] <Dylan> I have tried that already, still wont work
#2265 [19:07] * iChanqeD [iChanqeD@notlogged] has quit. (Client Quit)
#2266 [19:07] <mattym> Dylan, Have you tried after the other changes?
#2267 [19:07] <Dylan> yeah
#2268 [19:08] <mattym> Dylan, Odd, most of the times the command would have fixed this
#2269 [19:08] <Dylan> Should I try it one more time?
#2270 [19:08] <mattym> Dylan, Its worth a try
#2271 [19:08] <mattym> Dylan, Do that command
#2272 [19:08] <mattym> Dylan, Then also do: ipconfig /flushdns
#2273 [19:09] <mattym> before the reset
#2274 [19:09] <Dylan> It doesn't say Success this time :O
#2275 [19:09] <mattym> Dylan, What did it say?
#2276 [19:10] <Dylan> It says The requested operation requires elevation (Run as administrator).
#2277 [19:10] <mattym> ??> Dylan win/elevated-cmd
#2278 [19:10] <Absol> Dylan: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#2279 [19:10] * Samuraicreeper [Samuraicreeper@notlogged] has joined #minecrafthelp
#2280 [19:10] <mattym> Dylan, Remember to open the cmd with the instructions Absol sent
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#2283 [19:12] * iChanqeD [iChanqeD@notlogged] has quit. (Client Quit)
#2284 [19:12] <Dylan> I have done that but it still doesnt say success...
#2285 [19:13] <mattym> Dylan, Are you still logged in under the administrator accound?
#2286 [19:13] <Dylan> Yes
#2287 [19:13] * orelpvp [orelpvp@notlogged] has joined #minecrafthelp
#2288 [19:13] <mattym> thats odd
#2289 [19:14] <orelpvp> Hello when i try to login to my account it says wrong name or password!
#2290 [19:14] <mattym> Maybe just restart and then try minecraft, and if its still not working, try the command once more
#2291 [19:14] <mattym> orelpvp, What happens if you try to log in at account.mojang.com/me ?
#2292 [19:15] <orelpvp> it logs on
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#2294 [19:15] <mattym> orelpvp, Did you log into the game with the same info as the site?
#2295 [19:15] <orelpvp> Yes
#2296 [19:15] <Dylan> YES! it said success
#2297 [19:15] <Dylan> now what?
#2298 [19:16] <Dylan> Shall I restart my computer?
#2299 [19:16] <mattym> Dylan, yeah give it a shot
#2300 [19:16] <mattym> orelpvp, Any other info along with the part that says wrong name or password?
#2301 [19:16] <Dylan> Or shall I type ipconfig /flushdns?
#2302 [19:17] <mattym> Dylan, Yeah do that
#2303 [19:17] <mattym> Dylan, Then restart
#2304 [19:17] <orelpvp> no just it
#2305 [19:17] <mattym> orelpvp, And it let you log into the site
#2306 [19:17] * Dylan [Dylan@notlogged] has quit. (Quit: Web client closed)
#2307 [19:17] <orelpvp> and when i try to lunch another luncher it says its wrong
#2308 [19:17] <mattym> orelpvp, It showed you the page that listed your username?
#2309 [19:18] <orelpvp> ya
#2310 [19:18] <orelpvp> yes*
#2311 [19:19] <mattym> orelpvp, Did you try to log in on the site from the same computer as the game?
#2312 [19:20] <orelpvp> yes then i tryed to login in minecraft in other computer then it works
#2313 [19:21] <mattym> orelpvp, Can you completely log out of the launcher, then reenter all the info
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#2315 [19:22] * KIMTHABEAST [KIMTHABEAST@notlogged] has joined #minecrafthelp
#2316 [19:22] <KIMTHABEAST> hey
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#2320 [19:24] <Dylan> mattym
#2321 [19:24] <sebasku> will not let me play minecraft
#2322 [19:24] <mattym> Dylan, Any change?
#2323 [19:24] <mattym> sebasku, What happens when you try?
#2324 [19:25] <Dylan> IT WORKS!!!! <3 THANK YOU SO MUCH!!!!! YOU ARE THE ONE AND ONLY BAE!!!!!
#2325 [19:25] <sebasku> I pressed the button to play and not let me play
#2326 [19:26] <mattym> sebasku, What happens?
#2327 [19:26] * Dylan [Dylan@notlogged] has quit. (Client Quit)
#2328 [19:27] <sebasku> no me funciona el minecraft
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#2330 [19:27] * Bawss_4_lifee [Bawss_4_lifee@notlogged] has joined #minecrafthelp
#2331 [19:30] <Bawss_4_lifee> Hello, basically I have not played minecraft in awhile and as i tried to load up the game i received an error : Pixel Format Not Accelerated... i tried to download a new driver but apparently there are no new ones (Intel). Also i have windows 10
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#2334 [19:31] * zackman345 [zackman345@notlogged] has joined #minecrafthelp
#2335 [19:32] <SecureBark55538> Anyone there?
#2336 [19:32] <Bawss_4_lifee> Yes
#2337 [19:32] <SecureBark55538> An admin
#2338 [19:33] <Bawss_4_lifee> Not sure
#2339 [19:33] * Bawss_4_lifee [Bawss_4_lifee@notlogged] has quit. (Quit: Web client closed)
#2340 [19:34] <SecureBark55538> menu Status #minecrafthelpX [PSA: Uninstall Flash. Now. http://is.gd/utSy52 | Welcome to #minecrafthelp: The community support channel for Minecraft | Account issue? http://is.gd/mc_acct | Rules: http://is.gd/mch_rules | Client/Server: 1.8.8; Launcher: 1.6.44 (1.6.48 on OSX); Pocket Edition: 0.12.2 | We only support non-modded current releases. | Forge and Optifine ARE mods. Stop saying they aren't.] [17:31] == Sec
#2341 [19:35] * zackman345 [zackman345@notlogged] has quit. (Ping timeout: 204 seconds)
#2342 [19:35] <SecureBark55538> http://webchat.esper.net/
#2343 [19:36] <Anna> ??> SecureBark55538 ask
#2344 [19:36] <Absol> SecureBark55538: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2345 [19:36] <Absol> SecureBark55538: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2346 [19:36] <SecureBark55538> I don't need help
#2347 [19:36] <Anna> What are you here for then?
#2348 [19:36] <SecureBark55538> ???
#2349 [19:36] <SecureBark55538> For fun
#2350 [19:37] <Anna> This channel is for minecraft help. Hence the name #minecrafthelp
#2351 [19:37] * iram [iram@notlogged] has quit. (Ping timeout: 204 seconds)
#2352 [19:37] <Anna> If you are looking for a general chat or another channel, see /list
#2353 [19:37] * Jin17 [Jin17@notlogged] has quit. (Ping timeout: 378 seconds)
#2354 [19:37] <SecureBark55538> doesn't work
#2355 [19:38] * Nick [Nick@notlogged] has joined #minecrafthelp
#2356 [19:38] <Anna> check the status tab
#2357 [19:38] * CesarTJ_ [CesarTJ_@notlogged] has joined #minecrafthelp
#2358 [19:38] * keven [keven@notlogged] has joined #minecrafthelp
#2359 [19:38] * keven [keven@notlogged] has quit. (Client Quit)
#2360 [19:38] * Nick is now known as Guest92545
#2361 [19:38] * SecureBark55538 [SecureBark55538@notlogged] has quit. (Quit: Web client closed)
#2362 [19:38] <Guest92545> i am having troubles making a server
#2363 [19:38] <CesarTJ_> Hola?
#2364 [19:38] <CesarTJ_> :v
#2365 [19:38] * CesarTJ_ [CesarTJ_@notlogged] has quit. (Client Quit)
#2366 [19:39] <mattym> Guest92545, How so?
#2367 [19:39] <Guest92545> i make the server with logmein hamachi but then im the only one that can join so i make all my servers on my mac, but now i need to run them on my PC
#2368 [19:40] * kevenbr [kevenbr@notlogged] has joined #minecrafthelp
#2369 [19:40] * kevenbr [kevenbr@notlogged] has quit. (Client Quit)
#2370 [19:40] <mattym> Guest92545, We dont support Hamachi
#2371 [19:41] <Guest92545> so how would i make a server without hamachi and without paying anything
#2372 [19:42] * MC_ButterCookiez [MC_ButterCookiez@notlogged] has joined #minecrafthelp
#2373 [19:42] <mattym> Guest92545, Go to minecraft.net/download and get the server file. and set it up
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#2376 [19:42] <Guest92545> ok i made one now what
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#2378 [19:43] <MC_ButterCookiez> My minecraft keeps crashing. I followed every step (including the Ubuntu paste) all those steps then led me to here. my Link: http://paste.ubuntu.com/12898858/
#2379 [19:43] * TLPnepro [TLPnepro@notlogged] has joined #minecrafthelp
#2380 [19:43] <MC_ButterCookiez> Ubuntu told me you guys would help. It would be very great if you did! thx :D
#2381 [19:44] * TLPnepro [TLPnepro@notlogged] has quit. (Client Quit)
#2382 [19:44] <mattym> ??> Guest92545 wiki/server-setup
#2383 [19:44] <Absol> Guest92545: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#2384 [19:44] <mattym> Guest92545, Check the link Absol sent you
#2385 [19:44] <mattym> MC_ButterCookiez, Do you know if you are using the latest version of the launcher?
#2386 [19:44] <MC_ButterCookiez> I am using the latest version.
#2387 [19:44] <RustedOlive> Hello, this is RustedOlive_MC. I have been hacked by a contact of mine today and need help regaining access to my account. The main thing i need is an account email reset.
#2388 [19:45] <mattym> MC_ButterCookiez, In the launcher, click the button that says Edit Profile
#2389 [19:45] <MC_ButterCookiez> Okay then next step?
#2390 [19:45] <mattym> MC_ButterCookiez, On there, tell me if the check box next to executable is marked
#2391 [19:45] <mattym> RustedOlive, Did you try to reset the password?
#2392 [19:46] <MC_ButterCookiez> It is not marked
#2393 [19:46] <RustedOlive> I cannot, the account was migrated to a different email that I do not have access to.
#2394 [19:46] <mattym> ??> RustedOlive mojang/email
#2395 [19:46] <Absol> RustedOlive: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2396 [19:46] <Absol> RustedOlive: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2397 [19:46] <mattym> RustedOlive, You will need to fill out the form Absol linked
#2398 [19:47] <RustedOlive> Okay, thank you.
#2399 [19:47] <MC_ButterCookiez> mattym the box is not marked....
#2400 [19:47] <mattym> MC_ButterCookiez, Can you get me a copy of the actual crash you get when you try to start it, via the paste.ubuntu site link
#2401 [19:47] <MC_ButterCookiez> send you the ubuntu link?
#2402 [19:48] <mattym> MC_ButterCookiez, Yea
#2403 [19:48] <MC_ButterCookiez> http://paste.ubuntu.com/12898858/
#2404 [19:48] <mattym> MC_ButterCookiez, No, go to the paste site, make a new one, with the contents of the crash itself
#2405 [19:48] <MC_ButterCookiez> Oh ok
#2406 [19:49] <MC_ButterCookiez> give me a little bit of time. ill send you the link ASAP
#2407 [19:49] <mattym> take your time
#2408 [19:51] <MC_ButterCookiez> Wait. Im a little bit confused. Do you want me to just crash again then make a new ubuntu and send it to you?
#2409 [19:51] * smile [smile@notlogged] has joined #minecrafthelp
#2410 [19:51] <smile> i need help
#2411 [19:52] <smile> i cannot download minecraft
#2412 [19:52] * natan [natan@notlogged] has joined #minecrafthelp
#2413 [19:52] * Night_ [Night_@notlogged] has joined #minecrafthelp
#2414 [19:52] <smile> everytime i try to play it doesnt work
#2415 [19:52] * natan [natan@notlogged] has quit. (Client Quit)
#2416 [19:52] <smile> what do i do
#2417 [19:53] <smile> ?
#2418 [19:53] <smile> helo?
#2419 [19:53] <smile> Night_?
#2420 [19:53] * smile [smile@notlogged] has quit. (Client Quit)
#2421 [19:53] <Night_> i have a problem when i try to install minecraft it says "Unable to start minecraft runtime environment. this is most likely caused by a corrution. please try to renstall minecraft" and i tryed to reinstall but it did not work
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#2423 [19:54] <MC_ButterCookiez> mattym
#2424 [19:54] <MC_ButterCookiez> i got the new link
#2425 [19:54] <Night_> Hello?
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#2430 [19:56] <MC_ButterCookiez> Mattym?
#2431 [19:56] <MC_ButterCookiez> Hello?
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#2435 [19:57] <AldenKrautz> i atualizaded the windos and stop at work i try hunt for a driver but the progam does found
#2436 [19:58] <Night_> "Unable to start minecraft runtime environment. this is most likely caused by a corrution. please try to renstall minecraft" please help
#2437 [19:58] <mattym> MC_ButterCookiez, Yes, make the game crash, then get me a paste link with the crash, not the dxdiag log
#2438 [19:58] <mattym> Night_, What antivirus software do you have installed?
#2439 [19:58] <MC_ButterCookiez> I dont know how to do that... Please list the steps required?
#2440 [19:58] <mattym> AldenKrautz, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2441 [19:58] * N-ee [N-ee@notlogged] has joined #minecrafthelp
#2442 [19:58] <N-ee> I need help
#2443 [19:59] * Night_ [Night_@notlogged] has quit. (Quit: Web client closed)
#2444 [19:59] <mattym> MC_ButterCookiez, When the crash shows up, copy and paste the text from it the same way you did with the dxdiag log
#2445 [19:59] <Nem0x0> when I started the Minecraft launcher, it crashed and i needed to update my graphic driver but it is updated to the last update
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#2448 [19:59] <mattym> Nem0x0, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2449 [19:59] <ZeroNight> i got a problem "Unable to start minecraft runtime environment. this is most likely caused by a corrution. please try to renstall minecraft" i restart in and it did not work
#2450 [19:59] <MC_ButterCookiez> It will not let me copy the text....
#2451 [19:59] <Nem0x0> yes
#2452 [19:59] <Nem0x0> ok
#2453 [19:59] <N-ee> I tried to download minecraft and it says that i need to fix problems but i can't fix them
#2454 [20:00] <N-ee> what do I do?
#2455 [20:00] <mattym> ??> MC_ButterCookiez launcher/crash-log
#2456 [20:00] <Absol> MC_ButterCookiez: We need to see your crash log, which appears after a crash.
#2457 [20:00] <Absol> MC_ButterCookiez: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2458 [20:00] <mattym> MC_ButterCookiez, Try the instructions Absol sent
#2459 [20:00] <N-ee> http://paste.ubuntu.com/12898941/
#2460 [20:00] <mattym> N-ee, We do not support Windows XP
#2461 [20:00] * Porkyle [Porkyle@notlogged] has quit. (Ping timeout: 195 seconds)
#2462 [20:00] <Nem0x0> http://paste.ubuntu.com/12898977/
#2463 [20:00] <N-ee> :(
#2464 [20:00] <Nem0x0> There
#2465 [20:01] <ZeroNight> i got a problem "Unable to start minecraft runtime environment. this is most likely caused by a corrution. please try to renstall minecraft" mattym?
#2466 [20:01] <mattym> Nem0x0, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2467 [20:01] <N-ee> thanx
#2468 [20:01] <mattym> ZeroNight, , What antivirus software do you have installed?
#2469 [20:01] <ZeroNight> mcFEE
#2470 [20:01] <MC_ButterCookiez> I think i got it! New Link: http://paste.ubuntu.com/12899040/
#2471 [20:01] <ZeroNight> mcafee
#2472 [20:01] <N-ee> http://paste.ubuntu.com/12898977/
#2473 [20:01] <Nem0x0> how do i downgrade to window 7
#2474 [20:01] <N-ee> http://paste.ubuntu.com/12899040/
#2475 [20:02] <N-ee> how do i downgrade to windows 7 so i can play?
#2476 [20:02] <Nem0x0> how do i downgrade to window 7
#2477 [20:02] <MC_ButterCookiez> Absol and mattym did i paste it correctly?
#2478 [20:02] <mattym> Nem0x0, If you dont know how, I would suggest you take it to a store/service that will downgrade it for you
#2479 [20:03] <mattym> MC_ButterCookiez, Looks like you coppied the launcher log
#2480 [20:03] <mattym> MC_ButterCookiez, I want you to start the game, let it crash and copy the stuff from there
#2481 [20:03] <N-ee> ?
#2482 [20:03] <ZeroNight> mattym i have mcafee
#2483 [20:03] <MC_ButterCookiez> I tried. Everytime i right click nothing shows up.
#2484 [20:03] * paradigm [paradigm@notlogged] has joined #minecrafthelp
#2485 [20:03] <Nem0x0> ok
#2486 [20:03] <mattym> ??> ZeroNight av/mcafee/uninstall
#2487 [20:04] <Absol> ZeroNight: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
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#2490 [20:04] * AldenKrautz [AldenKrautz@notlogged] has quit. (Quit: Web client closed)
#2491 [20:04] <mattym> ZeroNight, You will need to uninstall McAfee with the tool in the link from Absol
#2492 [20:04] <ZeroNight> do i have to uninstall it?
#2493 [20:04] <N-ee> gdfygfgjhsdgfjhgsdfhgsdf
#2494 [20:04] <N-ee> dfnskdfnjsdfnj
#2495 [20:05] <mattym> ZeroNight, McAfee causes this and other issues with Minecraft, if you want to play it on that computer, you will need to remove McAfee
#2496 [20:05] <paradigm> Windows 10 Minecraft Beta: My game no longer opens / starts. Right-clicking the app in "all apps" does NOT allow an UNINSTALL. I have uninstalled using IObitUninstaller, wsreset and then re-installed the game - THIS DID NOT WORK.
#2497 [20:05] <ZeroNight> okay
#2498 [20:05] <N-ee> ????/?/?//?//???
#2499 [20:05] <MC_ButterCookiez> There you go newest link: http://paste.ubuntu.com/12899064/
#2500 [20:05] * ZeroNight [ZeroNight@notlogged] has quit. (Quit: Web client closed)
#2501 [20:05] <MC_ButterCookiez> Hopefull yits ocrrect mattym
#2502 [20:05] <mattym> MC_ButterCookiez, Yes
#2503 [20:05] <MC_ButterCookiez> Thank you :DD
#2504 [20:06] <N-ee> i hate butter cookies
#2505 [20:06] <MC_ButterCookiez> ....
#2506 [20:06] <N-ee> :(
#2507 [20:06] <MC_ButterCookiez> Never tried them
#2508 [20:06] <paradigm> I click the app icon to open it and nothing happens. The logo does not appear.
#2509 [20:06] <N-ee> :) they stink
#2510 [20:06] <MC_ButterCookiez> i was a skydoesminecraft fan and i liked cookies at the time.. so thats how i got my name
#2511 [20:06] <MC_ButterCookiez> Im not really a fan of his anymore sadly
#2512 [20:06] <N-ee> oh... thats cool :)
#2513 [20:06] <mattym> MC_ButterCookiez, Go to minecraft.net/download download the installer that ends in .msi
#2514 [20:06] <MC_ButterCookiez> So i wish to change my name, bc i heard mojang gave everyone one chance to di so
#2515 [20:07] <paradigm> Any suggestions on what I can do here?
#2516 [20:07] <mattym> MC_ButterCookiez, Run that, and then make sure you start Minecraft from the start menu or the new shortcut
#2517 [20:07] <MC_ButterCookiez> Okay mattym
#2518 [20:07] <mattym> MC_ButterCookiez, Not any old shortcuts or .exe's
#2519 [20:07] <mattym> MC_ButterCookiez, Let me know if anything changes with that version
#2520 [20:08] <mattym> paradigm, We really dont do much Win10E support
#2521 [20:08] * mendeesmi [mendeesmi@notlogged] has quit. (Client Quit)
#2522 [20:08] <N-ee> ?/???
#2523 [20:08] * N-ee [N-ee@notlogged] has quit. (Quit: Web client closed)
#2524 [20:08] <mattym> paradigm, I believe the store page for it should have a link to the issue tracker for it
#2525 [20:08] <paradigm> I so wish I hadn't upgraded to Win10.
#2526 [20:09] <paradigm> :(
#2527 [20:09] <paradigm> I will check the store page
#2528 [20:09] * Nem0x0 [Nem0x0@notlogged] has quit. (Quit: Web client closed)
#2529 [20:11] <MC_ButterCookiez> Mattym i will be right back. Give me 15-20 mins :)
#2530 [20:11] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#2531 [20:11] * Brunno69 [Brunno69@notlogged] has joined #minecrafthelp
#2532 [20:12] <paradigm> If I'm reading this right, it's telling me to go through Xbox support
#2533 [20:12] <paradigm> RLY?
#2534 [20:12] <paradigm> I'm going to give it a go
#2535 [20:13] <paradigm> ...I've got.... hi-iiiigh hopes.... I've got... hi-iiiiigh hopes.... high in the ski-iii hopes
#2536 [20:14] <Brunno69> I can not get my minecraft account, is talking credential invalidate, here is the proof http://prntscr.com/8u9vqm
#2537 [20:14] <mattym> paradigm, All Xbox support will say is to come here (even though its not the right place)
#2538 [20:14] <mattym> Brunno69, What happens if you try to log in at account.mojang.com/me ?
#2539 [20:14] <paradigm> Well I wondered as much.
#2540 [20:15] <Brunno69> Yes, says he has not registered email, and this email and I always used the account and hj I try to play and could not
#2541 [20:17] * joaopedro123321 [joaopedro123321@notlogged] has quit. (Quit: Web client closed)
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#2543 [20:17] * Tysaun25 [Tysaun25@notlogged] has quit. (Client Quit)
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#2545 [20:18] <Brunno69> Yes, says he has not registered email, and this email and I always used the account and hj I try to play and could not
#2546 [20:18] <Brunno69> I want to play, but I can not enter my account
#2547 [20:18] * AmericasTopBaca [AmericasTopBaca@notlogged] has joined #minecrafthelp
#2548 [20:19] <mattym> Brunno69, What is your ingame username?
#2549 [20:19] <Tysaun25> I purchased mine craft for PC and my cumputer crashed I lost the download
#2550 [20:19] <Brunno69> Brunno69
#2551 [20:19] * ZeroNight [ZeroNight@notlogged] has joined #minecrafthelp
#2552 [20:19] <Brunno69> my name and Brunno69
#2553 [20:20] <ZeroNight> i still have the problem
#2554 [20:20] <Tysaun25> I lost download
#2555 [20:20] <ZeroNight> "Unable to start minecraft runtime environment. this is most likely caused by a corrution. please try to renstall minecraft"
#2556 [20:20] * webrosc [webrosc@notlogged] has joined #minecrafthelp
#2557 [20:20] <mattym> Tysaun25, You can redownload it
#2558 [20:20] <AmericasTopBaca> i lost all my information to minecraft and cant login at all
#2559 [20:20] * oerg866 [oerg866@notlogged] has joined #minecrafthelp
#2560 [20:20] <mattym> ZeroNight, Did you run the tool that Absol linked?
#2561 [20:20] * kevenbr [kevenbr@notlogged] has joined #minecrafthelp
#2562 [20:20] <ZeroNight> yup
#2563 [20:20] <ZeroNight> it did not work
#2564 [20:20] <mattym> ??> ZeroNight tools/hjt
#2565 [20:20] <Absol> ZeroNight: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2566 [20:20] * kevenbr [kevenbr@notlogged] has quit. (Client Quit)
#2567 [20:20] <Absol> ZeroNight: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2568 [20:21] <mattym> ZeroNight, Do those instructions as well ^
#2569 [20:21] <AmericasTopBaca> so i either buy a new copy of do i not play again
#2570 [20:21] <Tysaun25> My account acts like I never downloaded it I'm not paying again
#2571 [20:21] <mattym> AmericasTopBaca, Do you mean you forgot all the info?
#2572 [20:21] <ZeroNight> okay
#2573 [20:21] <mattym> Tysaun25, Log back in on the mojang site, and redownlaod the file
#2574 [20:21] <AmericasTopBaca> nope i remembed did not work
#2575 [20:22] <mattym> AmericasTopBaca, What does it say when you try?
#2576 [20:22] <Brunno69> mattym my name in the game is Brunno69
#2577 [20:22] <AmericasTopBaca> it does not work say incorrect username of password
#2578 [20:22] <mattym> ??> Brunno69 login/throttle
#2579 [20:22] <Absol> Brunno69: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2580 [20:22] <Absol> Brunno69: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2581 [20:22] <mattym> AmericasTopBaca, And on the mojang site, what happens if you try to log in there?
#2582 [20:22] <ZeroNight> mattym http://paste.ubuntu.com/12899200/
#2583 [20:23] <AmericasTopBaca> same thing
#2584 [20:23] <mattym> AmericasTopBaca, And your ingame username?
#2585 [20:23] <AmericasTopBaca> same as is here
#2586 [20:24] <mattym> ??> AmericasTopBaca login/throttle
#2587 [20:24] <Absol> AmericasTopBaca: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2588 [20:24] <Absol> AmericasTopBaca: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2589 [20:25] <AmericasTopBaca> ok thank you
#2590 [20:25] <mattym> ZeroNight, All the McAfee stuff still shows as installed
#2591 [20:25] <Tysaun25> My account says I have to pay again and my computer dosent have mincraft
#2592 [20:25] <ZeroNight> really i ran the program
#2593 [20:25] <ZeroNight> okay wait
#2594 [20:25] <mattym> ZeroNight, Try it again
#2595 [20:25] * AmericasTopBaca [AmericasTopBaca@notlogged] has quit. (Quit: Web client closed)
#2596 [20:25] <ZeroNight> what is the link?
#2597 [20:25] <mattym> ??> ZeroNight av/mcafee/uninstall
#2598 [20:25] <Absol> ZeroNight: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2599 [20:26] <mattym> Tysaun25, Which verison of Minecraft?
#2600 [20:26] <Tysaun25> Pc
#2601 [20:27] <mattym> Tysaun25, Which PC version?
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#2604 [20:27] <paradigm> well i'm in the xbox support chat
#2605 [20:27] <paradigm> he hasn't redirected me yet
#2606 [20:27] <paradigm> 0o
#2607 [20:27] <Tysaun25> I download latetes version
#2608 [20:28] * ChProductionsYT [ChProductionsYT@notlogged] has joined #minecrafthelp
#2609 [20:28] <ChProductionsYT> Hello!
#2610 [20:29] <ChProductionsYT> Is there a jungle in Minecraft 1.7.10?
#2611 [20:29] <Tysaun25> Can I use someone's account or give me a download link
#2612 [20:29] <ChProductionsYT> Hello?
#2613 [20:29] <Brunno69> not coming this email to reset the password, is sent to this email: brunovieira261@gmail.com
#2614 [20:29] <mattym> Tysaun25, You can download the game again without it
#2615 [20:29] <ChProductionsYT> Helllo?
#2616 [20:30] <ChProductionsYT> Say Hi if anyone is there
#2617 [20:30] <Anna> ChProductionsYT: this channel is for support with the lastest version. But yes jungle is in 1.7.10
#2618 [20:30] <Tysaun25> How
#2619 [20:30] <Brunno69> not coming this email to reset the password, is sent to this email: brunovieira261@gmail.com
#2620 [20:30] <ChProductionsYT> Okay... Bye
#2621 [20:30] <mattym> Tysaun25, Go to minecraft.net/download
#2622 [20:30] <ChProductionsYT> Sorry for going into the #MinecraftHelp
#2623 [20:31] <Brunno69> not coming this email to reset the password, is sent to this email: brunovieira261@gmail.com
#2624 [20:33] <Brunno69> help me not coming this email to reset the password, is sent to this email: brunovieira261@gmail.com
#2625 [20:33] <Brunno69> help me not coming this email to reset the password, is sent to this email: brunovieira261@gmail.com
#2626 [20:34] * Tysaun25 [Tysaun25@notlogged] has quit. (Ping timeout: 204 seconds)
#2627 [20:34] * ChProductionsYT [ChProductionsYT@notlogged] has quit. (Ping timeout: 204 seconds)
#2628 [20:35] * SuperButter2004 [SuperButter2004@notlogged] has quit. (Ping timeout: 204 seconds)
#2629 [20:35] * Ferdz_ [Ferdz_@notlogged] has quit. (Quit: Leaving)
#2630 [20:36] <MC_ButterCookiez> THANK YOU MATTYM IT GOT FIXED :DDD
#2631 [20:37] <ZeroNight> mattym its finished and i tried to turn on vuris diventer and it says "action center cant turn on windows defender. okease try again later" is there a fix for that?
#2632 [20:37] <mattym> ZeroNight, Restart after the McAffe uninstall too finishes
#2633 [20:38] * juni0r [juni0r@notlogged] has joined #minecrafthelp
#2634 [20:38] <ZeroNight> okay but is there a way to fix that?
#2635 [20:39] * juni0r [juni0r@notlogged] has quit. (Client Quit)
#2636 [20:39] <mattym> ZeroNight, Try again after the restart, its likely blocked out until you restart and the uninstall tool finishes
#2637 [20:39] <Brunno69> help me not coming this email to reset the password, is sent to this email: brunovieira261@gmail.com
#2638 [20:39] <ZeroNight> okay. thanks for the help
#2639 [20:43] * Jesse612 [Jesse612@notlogged] has joined #minecrafthelp
#2640 [20:43] * ZeroNight [ZeroNight@notlogged] has quit. (Ping timeout: 204 seconds)
#2641 [20:43] <Jesse612> Can anyone help with a problem? its to long to post but gladly will explain more if needed
#2642 [20:44] <mattym> Jesse612, What is the issue?
#2643 [20:47] * MC_ButterCookiez [MC_ButterCookiez@notlogged] has quit. (Quit: Web client closed)
#2644 [20:47] * Brunno69 [Brunno69@notlogged] has quit. (Quit: Web client closed)
#2645 [20:49] <Jesse612> can i upload a picture to imgur and put the link here?
#2646 [20:50] <mattym> Jesse612, Sure
#2647 [20:50] <Jesse612> kk one second, if i get disconncted ill join back.
#2648 [20:52] * viniciusmine [viniciusmine@notlogged] has joined #minecrafthelp
#2649 [20:52] * viniciusmine [viniciusmine@notlogged] has quit. (Client Quit)
#2650 [20:53] <Jesse612> http://i.imgur.com/wtpydsc.png
#2651 [20:53] <Jesse612> after win 32 it just says application, sorry it was to big to screenshot
#2652 [20:54] <mattym> Jesse612, Does the game crash?
#2653 [20:54] <Jesse612> well after clicking play, i get the error that i sent in the imgur url cus i cant copy and paste it here
#2654 [20:55] <mattym> Jesse612, No other crash log pops up?
#2655 [20:56] <Jesse612> nope, just that one. and i never had it before. i also have no java since i just uninstalled it and ive had this problem for a couple days now. and even with java i had the same problem
#2656 [20:57] <mattym> Jesse612, Can you get me a copy of the Launcher Log
#2657 [20:57] <mattym> Jesse612, Copy all the contents and post them on paste.ubuntu.com then put something in the poster box, hit the Paste! button, then get me the link/url of the page it takes you to
#2658 [20:58] <Jesse612> okay hold on.
#2659 [20:58] * philip [philip@notlogged] has joined #minecrafthelp
#2660 [20:58] <Jesse612> http://paste.ubuntu.com/12899404/
#2661 [21:00] <mattym> Jesse612, Does the game start at all, or does it do this whenever you try to start?
#2662 [21:00] <Jesse612> it does this after clicking play, so im gonna go with no it doesnt start just the launcher
#2663 [21:01] * yonaiker123 [yonaiker123@notlogged] has joined #minecrafthelp
#2664 [21:01] <Jesse612> also if i disconnect it might be a couple of minutes before i connect again.. just letting you know.
#2665 [21:01] * XxCrisGamesxX_YT [XxCrisGamesxX_YT@notlogged] has joined #minecrafthelp
#2666 [21:01] <XxCrisGamesxX_YT> i need help crash report
#2667 [21:01] <mattym> ??> XxCrisGamesxX_YT launcher/crash-log
#2668 [21:01] <Absol> XxCrisGamesxX_YT: We need to see your crash log, which appears after a crash.
#2669 [21:01] <Absol> XxCrisGamesxX_YT: We need to see your crash log, which appears after a crash.
#2670 [21:01] * yonaiker123 [yonaiker123@notlogged] has left #minecrafthelp
#2671 [21:01] <Absol> XxCrisGamesxX_YT: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2672 [21:02] <XxCrisGamesxX_YT> http://paste.ubuntu.com/12899424/
#2673 [21:02] <mattym> Jesse612, In the launcher, hit Edit Profile
#2674 [21:02] <mattym> ??> XxCrisGamesxX_YT mods
#2675 [21:02] <Absol> XxCrisGamesxX_YT: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2676 [21:03] <Absol> XxCrisGamesxX_YT: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2677 [21:03] <Jesse612> alright.
#2678 [21:03] <mattym> Jesse612, In that window, tell me if the boxes next to JVM Arguments, or Executable are checked
#2679 [21:03] <Jesse612> nope they arent
#2680 [21:03] * philip [philip@notlogged] has quit. (Quit: Web client closed)
#2681 [21:03] <XxCrisGamesxX_YT> i just intalled the optifine mod
#2682 [21:03] <mattym> XxCrisGamesxX_YT, Then uninstall it
#2683 [21:03] <XxCrisGamesxX_YT> but i need it
#2684 [21:04] * BoboTheBear [BoboTheBear@notlogged] has joined #minecrafthelp
#2685 [21:04] * XxCrisGamesxX_YT [XxCrisGamesxX_YT@notlogged] has quit. (Client Quit)
#2686 [21:04] <Jesse612> should those possibly be checked?
#2687 [21:04] <mattym> Jesse612, No, its better that they arent
#2688 [21:05] <BoboTheBear> I tried to sign into my Mojang account many times I even reset the password but nothing seems to work it keeps saying it is unkown or wrong
#2689 [21:05] <mattym> ??> Jesse612 win/dxdiag
#2690 [21:05] <Absol> Jesse612: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2691 [21:05] <mattym> Jesse612, Can you follow the directions in the link from Absol
#2692 [21:05] <Jesse612> think so yeah
#2693 [21:05] <mattym> ??> BoboTheBear login/throttle
#2694 [21:05] <Absol> BoboTheBear: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2695 [21:05] <Absol> BoboTheBear: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2696 [21:06] <Jesse612> o ya just give me a miin
#2697 [21:06] <BoboTheBear> I did
#2698 [21:06] <BoboTheBear> I reset my password and then tried to login again it I was denied
#2699 [21:07] <mattym> BoboTheBear, Read all of what Absol said
#2700 [21:08] <BoboTheBear> So after 3 hours reset my password and then attempt to login again?
#2701 [21:08] <mattym> BoboTheBear, no need to reset it again
#2702 [21:08] <mattym> BoboTheBear, Just wait 3 hours without any login attemopts
#2703 [21:08] <Jesse612> http://paste.ubuntu.com/12899470/
#2704 [21:08] <mattym> BoboTheBear, THen log in with the most recent pass you set
#2705 [21:09] <BoboTheBear> Even though I already tried three more times after reseting?
#2706 [21:09] <mattym> BoboTheBear, Yes
#2707 [21:09] <mattym> BoboTheBear, All that did was just reset the timer
#2708 [21:10] <BoboTheBear> Ok thank you
#2709 [21:10] <mattym> BoboTheBear, Just wait the 3 hours, then log in wht the latest info you set
#2710 [21:10] <BoboTheBear> I will stop trying
#2711 [21:10] <BoboTheBear> and then login three hours from now
#2712 [21:10] <mattym> Jesse612, Ok it may not be the exact issue, but lets update the graphics driver anyway
#2713 [21:10] <mattym> Jesse612, Download and Install the file here https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2714 [21:11] <Jesse612> yeah it use to be the biggest problem ever, it might not show on what youre giving me, i had to ask my tech guy since it wouldnt even update with intel updater thing
#2715 [21:12] <BoboTheBear> Have a good night thank you
#2716 [21:12] * BoboTheBear [BoboTheBear@notlogged] has quit. (Quit: Web client closed)
#2717 [21:12] <mattym> Jesse612, THe auto-updaters suck
#2718 [21:12] <mattym> Jesse612, Just download and install the file from the page i linked
#2719 [21:12] <Jesse612> i am it just is a little slow.
#2720 [21:12] <Jesse612> and ya this laptop is pretty dang poopy 4 mc
#2721 [21:12] <paradigm> well
#2722 [21:12] <paradigm> the game runs from local accounts
#2723 [21:13] <paradigm> but not my online account
#2724 [21:13] <paradigm> something is corrupted
#2725 [21:13] <paradigm> xbox guy is trying his best
#2726 [21:13] <paradigm> i bet i'm going to have to go to microsoft win10 support
#2727 [21:13] <Jesse612> on a part
#2728 [21:13] <webrosc> paradigm, please use commas instead of making a new line, IRC is not twitter and can have full sentances
#2729 [21:13] <Jesse612> do i have the little box clicked like
#2730 [21:14] <Jesse612> the winstat thing
#2731 [21:14] <mattym> Jesse612, What did you download from that page
#2732 [21:14] <Jesse612> Win7Vista_64_151719.exe
#2733 [21:15] <mattym> Jesse612, Yes, let it do whatever it wants. Your screen may resize or black out during it, thats normal
#2734 [21:15] <Jesse612> part of the installer asks if i want to automatticlly run winstat and enable a windows theme
#2735 [21:15] <Jesse612> o ok
#2736 [21:16] * ad [ad@notlogged] has joined #minecrafthelp
#2737 [21:16] <ad> anyone there
#2738 [21:16] <ad> anyone there
#2739 [21:16] <ad> anyone there
#2740 [21:16] <ad> anyone there
#2741 [21:16] <ad> anyone there
#2742 [21:16] * Absol kicked ad from #minecrafthelp (Reason: d :Stop spamming)
#2743 [21:16] <webrosc> ad, nope noone at all
#2744 [21:17] <Jesse612> o my
#2745 [21:18] <Jesse612> does this update the driver?
#2746 [21:18] <webrosc> Jesse612, the link mattym gave you should yes
#2747 [21:18] <mattym> Jesse612, Yes, may help with this issue, or at least eliminate that as a cause
#2748 [21:18] <Jesse612> ok just making sure
#2749 [21:19] * Guest92545 [Guest92545@notlogged] has quit. (Ping timeout: 204 seconds)
#2750 [21:19] * ZeroNight [ZeroNight@notlogged] has joined #minecrafthelp
#2751 [21:19] <Jesse612> should i restart and reconnect to this chat when its done booting up?
#2752 [21:19] <webrosc> Jesse612, when its done reboot and try minecraft
#2753 [21:19] <webrosc> if it works yay, if not pop back
#2754 [21:20] * Elliptic_Stew [Elliptic_Stew@notlogged] has joined #minecrafthelp
#2755 [21:20] <Jesse612> ok welp lol possibly will be back, if not thank you
#2756 [21:20] <Elliptic_Stew> hey
#2757 [21:21] * paradigm [paradigm@notlogged] has quit. (Quit: Web client closed)
#2758 [21:21] <mattym> webrosc, Did you scroll up to see the issue Jesse612 was getting, not even sure it was a driver issue or what else it may have been
#2759 [21:21] <Elliptic_Stew> why cant play minecrat on windows 10
#2760 [21:21] <webrosc> mattym, yh not sure either
#2761 [21:21] <ZeroNight> mattym i still have problems with "actions center
#2762 [21:22] <mattym> ZeroNight, What does it say?
#2763 [21:22] <mattym> Elliptic_Stew, What happens when you try?
#2764 [21:22] <ZeroNight> action center cant turn on windows defender please try agian later
#2765 [21:23] <mattym> ??> ZeroNight av/adwcleaner
#2766 [21:23] <Absol> ZeroNight: ADWCleaner is an utility to clean a PC which is infested with malware.
#2767 [21:23] <Absol> ZeroNight: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2768 [21:23] <mattym> ZeroNight, Download the program Absol linked
#2769 [21:23] <mattym> ZeroNight, Run it, do a scan, then clean
#2770 [21:23] <Elliptic_Stew> it said that i need to update some graphics drivers
#2771 [21:23] <ZeroNight> okay
#2772 [21:23] <mattym> Elliptic_Stew, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2773 [21:23] <Elliptic_Stew> but i dont know how
#2774 [21:23] <Elliptic_Stew> yes i have
#2775 [21:24] <Elliptic_Stew> http://paste.ubuntu.com/12899528/
#2776 [21:24] <Elliptic_Stew> this is
#2777 [21:24] <webrosc> Elliptic_Stew, thats incomplete, we need the whole log
#2778 [21:25] <webrosc> Elliptic_Stew, what OS are you using?
#2779 [21:26] * irfansya [irfansya@notlogged] has joined #minecrafthelp
#2780 [21:26] <Elliptic_Stew> its complete
#2781 [21:26] <Elliptic_Stew> w 10
#2782 [21:27] <webrosc> Elliptic_Stew, in that case, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2783 [21:27] <webrosc> Elliptic_Stew, and no that was only half a dxdiag log, but what i said above still counts
#2784 [21:28] <Elliptic_Stew> ooh okay thanks
#2785 [21:29] <Elliptic_Stew> so I cant play minecraft in this laptop?
#2786 [21:29] <Elliptic_Stew> so I cant play minecraft in this laptop?
#2787 [21:29] * irfansya [irfansya@notlogged] has left #minecrafthelp
#2788 [21:29] <webrosc> not with windows 10 installed
#2789 [21:29] <webrosc> the GPU in that laptop is only supported upto windows 7
#2790 [21:30] <Elliptic_Stew> but if i change to windows 7, can I?
#2791 [21:30] <webrosc> yes
#2792 [21:30] * Jesse612 [Jesse612@notlogged] has joined #minecrafthelp
#2793 [21:30] <Jesse612> lol same problem..
#2794 [21:30] <Elliptic_Stew> jajaja lol
#2795 [21:31] <Elliptic_Stew> thanks
#2796 [21:31] * kirby|gone is now known as mrkirby153
#2797 [21:32] <Jesse612> thought i was gonna have a problem, was just hoping it was a different one.
#2798 [21:32] <mattym> Jesse612, And it always just goes back to the game output, no crash log at all?
#2799 [21:32] <Jesse612> yeah it just goes back to game output
#2800 [21:33] * ZeroNight [ZeroNight@notlogged] has quit. (Ping timeout: 204 seconds)
#2801 [21:34] <mattym> ??> Jesse612 win/reinst
#2802 [21:34] <Absol> Jesse612: You may need to reinstall the locally installed files that Minecraft puts into place.
#2803 [21:34] <Absol> Jesse612: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2804 [21:35] <mattym> Jesse612, Try the instructions from Absol
#2805 [21:35] <Jesse612> o ive done that
#2806 [21:35] <Jesse612> b4 i came here
#2807 [21:36] <mattym> Jesse612, Ok go to minecraft.net/download and get the Minecraft Installer file that ends in .msi run that even if you have before and it should either let you repair or uninstall minecraft. Try the repair
#2808 [21:36] <mattym> Jesse612, If that doesnt help, try the uninstall, then run that file again and install it fresh
#2809 [21:36] <Jesse612> can i run the one i have alrady downloaded instead of downloading more?
#2810 [21:37] <mattym> Jesse612, Just to be safe, delte the old one, and download it again
#2811 [21:37] <Jesse612> also when uninstalling it do i delete the %appdata% .minecraft?
#2812 [21:37] <Jesse612> ok im gonna stay here this time.. in case it doesnt work after all of it
#2813 [21:38] <mattym> Jesse612, No if you have already tried clearing the .minecraft folder, just leave it alone
#2814 [21:38] <Jesse612> is it bad that everytime i went to uninstall mc i deleted it to? lol
#2815 [21:39] * ZeroNight [ZeroNight@notlogged] has joined #minecrafthelp
#2816 [21:39] <mattym> Jesse612, No
#2817 [21:40] <ZeroNight> mattym it still says the same thing
#2818 [21:40] <Jesse612> k just making sure, thought it could of been a problem to, what about using revo uninstaller for removing MC?
#2819 [21:41] <mattym> Jesse612, I dont know what that is
#2820 [21:41] <Jesse612> is the website down or just me
#2821 [21:42] <mattym> Jesse612, Working on my end
#2822 [21:42] <Jesse612> its a thing that removes like alll the files when uninstalling
#2823 [21:42] * VirtualJG [VirtualJG@notlogged] has joined #minecrafthelp
#2824 [21:42] <Jesse612> welp
#2825 [21:42] <Jesse612> i can repair it in my control pannel, does that work to
#2826 [21:43] <mattym> Jesse612, Its worth a try, but i dont think that will do what i was hoping for it to
#2827 [21:43] <mattym> Jesse612, It seems like there is a java messup somewhere. And with the new installer java is downloaded and installed for you
#2828 [21:43] <mattym> Jesse612, So reinstalling it should make it do a fresh install of that
#2829 [21:44] <ZeroNight> mattym it says "action center cant turn on windows defender. please try again later" i did the scan and after if finished i pressed clean after it finished cleaning the computer restarted
#2830 [21:44] <Jesse612> ok, also ya so when this happened i was doing git bash for /buildtools.sh and after using that my mc wouldnt even open lol
#2831 [21:45] <mattym> ZeroNight, You may wanna check with a Windows help resource for that. Not sure why its doing that
#2832 [21:45] <ZeroNight> okay
#2833 [21:46] <Jesse612> mattym, if i cant access the website at all, could i have a friend upload the file to mediafire? my internet is rly bad and it took my hotspot to even sign into mc
#2834 [21:47] <mattym> Jesse612, Not sure that technically allowed
#2835 [21:47] <mattym> Jesse612, Try the direct link https://launcher.mojang.com/download/MinecraftInstaller.msi
#2836 [21:47] <Jesse612> that worked
#2837 [21:48] <Jesse612> it lets me repair so doing it
#2838 [21:48] <mattym> yeah give it a try
#2839 [21:48] <mattym> if it doesnt change, then uninstall then reinstall
#2840 [21:48] <Jesse612> and its done, should i launch mc again and try?
#2841 [21:49] <mattym> yeah
#2842 [21:49] <Jesse612> did it sign me out?
#2843 [21:49] * ZeroNight [ZeroNight@notlogged] has quit. (Quit: Web client closed)
#2844 [21:49] <mattym> Jesse612, Yeah probably
#2845 [21:50] <Jesse612> k might have to disconnect then so i can use my hotspot to sign in to mc lol
#2846 [21:50] <mattym> Jesse612, If the connection is that bad, its possible the files are becomming corrupt when the game tries to download them.
#2847 [21:51] <Jesse612> downloading in the launcher or the file
#2848 [21:51] * jacknick [jacknick@notlogged] has joined #minecrafthelp
#2849 [21:51] <Jesse612> also same problem
#2850 [21:51] * chirstian040822 [chirstian040822@notlogged] has joined #minecrafthelp
#2851 [21:52] <GreyVulpine> mattym is correct. If your internet connection is spotty, minecraft's launcher is most likely timing out while downloading files. WIthout a complete set of files, the game will not work
#2852 [21:52] * jacknick [jacknick@notlogged] has quit. (Client Quit)
#2853 [21:52] <GreyVulpine> Really, the only solution is either to keep trying and hope your internet connection is stable enough throughout the whole process, or see if you can borrow an internet connection somewhere else, just for the intial download
#2854 [21:52] <Jesse612> well my internet problem is, im running low on gb since i dont have unlimted, so i do it at night when i have almost full gb and it doesnt make a difference
#2855 [21:53] <Jesse612> i have a hotspot on my phone. but it might not be as good as my internet lol
#2856 [21:54] <Jesse612> if it doesnt work, i will give my hotspot a try.
#2857 [21:55] * chirstian040822 [chirstian040822@notlogged] has quit. (Ping timeout: 204 seconds)
#2858 [21:55] <mattym> GreyVulpine, Let me find an earlier link from Jesse612 and tell me if im even on the right track
#2859 [21:56] <Jesse612> i could upload that stuffs again
#2860 [21:56] <Jesse612> considering the fact i have the error still loll
#2861 [21:56] <mattym> GreyVulpine, http://i.imgur.com/wtpydsc.png
#2862 [21:56] <mattym> i usually leave all the tabs open until the issue is solved or the person dissapears
#2863 [21:57] <mattym> just have to sort through a bunch of tabs
#2864 [21:58] <Jesse612> u have fun with that
#2865 [21:59] * padrinolopez [padrinolopez@notlogged] has joined #minecrafthelp
#2866 [21:59] <padrinolopez> I NEED HELP
#2867 [21:59] <mattym> ??> padrinolopez ask
#2868 [21:59] <Absol> padrinolopez: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2869 [21:59] <Absol> padrinolopez: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2870 [22:00] <Jesse612> welll, should i try downloading it again on my hotspot
#2871 [22:01] * Elliptic_Stew [Elliptic_Stew@notlogged] has quit. (Quit: Web client closed)
#2872 [22:01] <padrinolopez> YOU SPEAK SPANISH
#2873 [22:02] <mattym> ??> padrinolopez lang/es
#2874 [22:02] <Absol> padrinolopez: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2875 [22:02] <padrinolopez> DOWNLOAD MINECRAFT AND DOES NOT ME
#2876 [22:02] * david__ [david__@notlogged] has joined #minecrafthelp
#2877 [22:03] <padrinolopez> DO NOT LET ME START GAME
#2878 [22:03] <Jesse612> soo >.>
#2879 [22:04] <padrinolopez> what do I do
#2880 [22:04] <mattym> padrinolopez, What happens when you try?
#2881 [22:04] * david__ [david__@notlogged] has quit. (Client Quit)
#2882 [22:05] <mattym> Jesse612, did the download finish? did you install it again and try the game again?
#2883 [22:05] <Jesse612> ya and it didnt work so i was asking if i should try it again on the hotspot
#2884 [22:05] <mattym> Jesse612, Yeah, clear the .minecraft folder again first
#2885 [22:05] <padrinolopez> when you press the play button the launcher informs me that there is an error
#2886 [22:06] <mattym> Jesse612, Then try to launcher the game while connected to the better connection
#2887 [22:06] <Jesse612> kk give me a few mins
#2888 [22:06] <mattym> padrinolopez, What error?
#2889 [22:07] * Kirito is now known as Bell
#2890 [22:09] <padrinolopez> in english is very difficult
#2891 [22:09] <padrinolopez> crashed error
#2892 [22:10] <padrinolopez> sayd "ups crashed error"
#2893 [22:10] <mattym> ??> padrinolopez launcher/crash-log
#2894 [22:10] <Absol> padrinolopez: We need to see your crash log, which appears after a crash.
#2895 [22:10] <Absol> padrinolopez: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2896 [22:10] <mattym> padrinolopez, Try to follow the directions from Absol to get me a copy of the crash
#2897 [22:10] <padrinolopez> i do this
#2898 [22:10] <padrinolopez> and i fish in this foro
#2899 [22:10] <mattym> padrinolopez, Do you have the link?
#2900 [22:11] <padrinolopez> i can download the gae in a mac is a question
#2901 [22:11] <padrinolopez> yes i have the lnk
#2902 [22:12] <Jesse612> sorry, havent done it yet. my mom is using the phone rn
#2903 [22:12] <mattym> Jesse612, no rush
#2904 [22:13] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#2905 [22:13] <Jesse612> kk in that time, id like to say ur username i misread for the begining of my last name lol
#2906 [22:15] <mattym> Jesse612, Lol at least it text only, i think only 2 people ever have pronounced that username correctly when saying it
#2907 [22:16] <Jesse612> ya sounds like people say my last name like mayham, i cant even say ur username haha
#2908 [22:19] <mattym> matt-e-em
#2909 [22:20] <mattym> more people would get it right if it was just "matty-m"
#2910 [22:22] <Jesse612> ah, also switching over to the hotspot
#2911 [22:24] * Jesse612_ [Jesse612_@notlogged] has joined #minecrafthelp
#2912 [22:24] <Jesse612_> k lets try this again lol
#2913 [22:26] <Jesse612_> if this fixes it do u think i would have to always launch mc on the hotspot?
#2914 [22:26] * Jesse612 [Jesse612@notlogged] has quit. (Ping timeout: 204 seconds)
#2915 [22:26] <mattym> Jesse612_, Possibly only when you need to do an update
#2916 [22:27] <Jesse612_> o ok, well its downloading runtime now
#2917 [22:31] <Jesse612_> itll be done sometime today,... maybe i just dont have patience lol
#2918 [22:35] * abotslayer [abotslayer@notlogged] has joined #minecrafthelp
#2919 [22:35] * abotslayer [abotslayer@notlogged] has quit. (Client Quit)
#2920 [22:36] <Jesse612_> k trying to launch it now
#2921 [22:41] <Jesse612_> sorry its rly slow
#2922 [22:42] <mattym> Jesse612_, Yeah the first time you relaunch it, it needs to redowload the rest of the games files. May take some time
#2923 [22:42] <Jesse612_> im like 1.80/2gb for my hotspot to
#2924 [22:44] <mattym> hmm
#2925 [22:45] <Jesse612_> looks like its doing the sounds files
#2926 [22:50] * mastachief117 [mastachief117@notlogged] has joined #minecrafthelp
#2927 [22:50] <Jesse612_> might hve a new problem..
#2928 [22:50] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 190 seconds)
#2929 [22:51] <Jesse612_> well, i didnt click play this time and i got that same game output thing
#2930 [22:51] <mattym> Jesse612_, Click play, see if anything changes or you get a crash log
#2931 [22:51] <Jesse612_> 0 changes
#2932 [22:51] <mattym> Jesse612_, If it doesnt crash, get me a paste.ubuntu.com link with the Launcher log and another with the Game Output
#2933 [22:52] <Jesse612_> k can i switch off the hotspot first?
#2934 [22:52] <mattym> Jesse612_, Sure
#2935 [22:53] <Jesse612_> kk be back
#2936 [22:53] <mastachief117> Hello guys, My minecraft worked fine before I left for work when I got back it would not let me login to any mp servers it cept saying invallid session so i did some things and finaly just reinstalled. Now I cant get past the login screen or connect to the minecraft.net yea other sites say everything is fine
#2937 [22:54] * Jesse612 [Jesse612@notlogged] has joined #minecrafthelp
#2938 [22:54] <Jesse612> http://paste.ubuntu.com/12899994/
#2939 [22:54] <Jesse612> didnt put my username on it,.. i forgot wat one needed ti sorry
#2940 [22:55] <Jesse612> http://paste.ubuntu.com/12900007/
#2941 [22:56] <Jesse612> brb
#2942 [22:57] * Jesse612_ [Jesse612_@notlogged] has quit. (Ping timeout: 204 seconds)
#2943 [23:00] <mastachief117> HOw long does one usuly wit to get an answer?
#2944 [23:05] <Jesse612> okay back, what can i do with this problem?
#2945 [23:06] <mattym> Jesse612, From the launcher log, it looks like it failed on one or more of the file downloads. I would suggest you try the .minecraft removal and relaunch again at another time or if you can take the computer to a place with better internet connection
#2946 [23:07] <Jesse612> welp ok thanks
#2947 [23:07] <mattym> mastachief117, What exatly happens when you try to log into the game?
#2948 [23:08] <mastachief117> it says sorry we are not able to contact our servers please make sure you are connected to the internet and that minecraft is not blocked
#2949 [23:08] <mattym> mastachief117, What antivirus software do you use?
#2950 [23:09] <mastachief117> also under is at saiy (socketexception: connection reset)
#2951 [23:09] <mastachief117> and I use Kapersky
#2952 [23:09] <mattym> ??> mastachief117 av/kaspersky
#2953 [23:09] <Absol> mastachief117: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#2954 [23:10] <mastachief117> I worked just fine this morning
#2955 [23:10] <mattym> mastachief117, Check the info in the link from Absol
#2956 [23:10] <mastachief117> I also can't connect to the mincraft.net site
#2957 [23:11] <mattym> mastachief117, Possibly aslo related, check if the info on the link helps you get into the launcher. Then we can see if the other one still exists
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#2961 [23:17] <mastachief117> Minecraft as well as the site are both trusted on my kapersky
#2962 [23:17] <mattym> mastachief117, Did you try to log into the launcher again?
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#2964 [23:18] <mastachief117> no but I didnt change anything they where both aready trusted but ill try now
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#2966 [23:19] <mattym> mastachief117, Did you turn off the feature the info in the link mentioned?
#2967 [23:20] <mastachief117> ok now in getting a different error when logging in
#2968 [23:20] <mattym> mastachief117, Whats the new one say?
#2969 [23:21] <mastachief117> (CertificateException: No subject alternative DNS matching authserver.mojang.com found.)
#2970 [23:22] <mattym> mastachief117, Do you know how to open the Command Prompt (cmd)?
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#2972 [23:23] <mastachief117> no I havent figured that out yet on Wind. 10
#2973 [23:23] <mattym> ??> mastachief117 win/elevated-cmd
#2974 [23:23] <Absol> mastachief117: To get a command prompt with elevated privileges, do the following: Tap the Win key, type 'cmd', and press Ctrl+Alt+Shift+Enter.
#2975 [23:23] <mattym> mastachief117, Open it according to the directions from Absol
#2976 [23:23] <mattym> mastachief117, Those should work for windows 10
#2977 [23:24] <mastachief117> ok
#2978 [23:25] <mastachief117> it's open
#2979 [23:25] <mattym> mastachief117, Once its open type this command then hit enter: netsh winsock reset
#2980 [23:25] <mattym> mastachief117, After that, it should ask you to restart, dont do so just yet
#2981 [23:25] <mastachief117> yup
#2982 [23:26] <mattym> mastachief117, Ok enter this command then hit enter: ipconfig /flushdns
#2983 [23:26] <mastachief117> done
#2984 [23:26] <mattym> mastachief117, Ok now restart the computer, then try Minecraft again
#2985 [23:27] <mattym> mastachief117, If you get the same error or another, check back here
#2986 [23:27] <mastachief117> ok brb
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#2989 [23:32] <mastachief117> ok im back just tried to login again same error the certificateException error
#2990 [23:32] <mattym> mastachief117, Have you tried to restart your internet/router since the issue started?
#2991 [23:36] <mastachief117> I hae not
#2992 [23:37] <mattym> mastachief117, Ok before anything else, i would suggest you try that
#2993 [23:37] <mastachief117> but why would it only effect my minecraft and the minecraft.net site everythign else works fine
#2994 [23:37] <mattym> mastachief117, It seems to not be able to reach any of the mojang related IP's, give the internet restart a try
#2995 [23:38] <mastachief117> ok
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#3000 [23:43] <mastachief117> omg
#3001 [23:43] <mattym> mastachief117, Any changes?
#3002 [23:43] <mastachief117> that worked thanks so much.... So if I have this problem
#3003 [23:44] <mastachief117> if the future should I do the cmd prompt stuff as well asn router reset?
#3004 [23:44] <mattym> mastachief117, If you get a socker or DNS issue again, you will need to do the commands and probably restart the internet as well
#3005 [23:44] <mastachief117> well it let me login let me try and loging to my server
#3006 [23:48] <mastachief117> ok everything workes just fine now thanks so much
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